Brian Reagan & Ashok Ramu, Actifio | CUBEConversation January 2020
>>from the Silicon Angle Media Office in Boston, Massachusetts. It's the cue. Here's your host Still, Minutemen >>Hi and welcome to the Boston area studio. Happy to welcome back two of our Cube alumni, both from Active e o Brian Regan, the C M O of the company. And it took Rommel. Who's the vice president and general manager of Cloud? Gentlemen, thanks so much for joining us. >>Happy New Year's too great to be here. >>Yeah, 2020 way we're talking about. We don't all have flying cars and some of these things, but there are a lot of exciting things and ever changing in the tech world. We're gonna talk a lot about N. C. Which, of course, is active use announcement. If I heard the sea, it's about clouds, about containers and about copy data management. With course, you know we know act as always quite well, Brian. Let's start with a company update first. Of course, you know, copy data management is where activity really created a category, but all of these new waves of technology that activity is fitting into Well, 2000 >>19 was an incredible year for us, you know, continued accelerating our growth in the market in the enterprise particularly, You know that the secular trends around hybrid and multi cloud really played well to our existing strengths. And 10 c really builds on those strengths will talk more about that. I know in a moment we also saw continued, you know, as digital transformation as as application modernization initiatives to cold. In just about every enterprise, our database capabilities really played again a cz a strength that we could capitalize on to land significant enterprise accounts, get started with them and then really start to expand overall data platform data management platform in those accounts >>s Oh, sure, before we get into the 10 see stuff specifically. But Brian, Brian teed up some of those cloud trends and how I think about data protection. Data management absolutely has changed. You know, I remember a couple years ago we said, Oh, well, you know, people are adopting all these clouds. All of these concerns still exist. You know. It doesn't go away. It's not magically Oh, I did office 3 65 I don't need to think about all the things that I thought about without. Look, when I do public cloud and build new applications. Oh, wait. You know, somebody needs to take care of that data. So bring us inside your customers. The team that's building these products and some of those big trends should >>happen. You're still so happy to be back in the Cube. So 2019 really defined. There were a lot of for enterprises really started moving. Production will look to the cloud multi cloud become a reality for active field way. We're running production workloads on seven o'clock platforms. So the key elements off being infrastructure agnostic wherein active you can do everything in all clark platforms. Basically, infrastructure neutral was a key element. On the other element was a single pane of glass. You could have an Oracle worker running on prime with the logic application running in azure and not know the difference. S o. The seamless mobility of data was the key element. That lot of our enterprises took advantage from elective standpoint on a lot of the 10 see capabilities adds onto those capabilities and you see more of these adoptions happening in 2020. So I think 10 seat eases up absolutely perfectly for that market. >>Yeah, let's talk a little bit about activities, place in the market, that differentiation there, that direct connection with the application and the partner's eyes. Real big piece of it. >>It's a huge piece and something we really not just double triple down on in 2019. Certainly for us our database capabilities, which we believe are really second to none in the industry, we continue to expand and enrich the capabilities, including ASAP Hana obviously already Oracle and sequel server D B two, as well as the linen space databases, the new and no sequel databases. We also understood, and as our customers were talking to us about their application modernization, they were moving Maur of their front and capabilities two containers, and they wanted that the data to come with it a t east temporarily on. So that was a big focus for us as well was making sure that we could bring the data whether it was into a V M, into a container into a physical server into any number of clouds in order to support that application. At that time, it was a critical part of our differentiation. For two dozen 1 19 >>I'd love just a little more on the database piece because you go to Amazon, reinvent and you know, the migrations of databases to the cloud, of course, is a major conversation. You look at Amazon, they have a whole number of their offerings as well, as if you want to use any database out there, they'll let you use it. Course Oracle might charge him or if you're doing it on the Amazon, the Amazon partner. The azure partnership with Oracle was big news in the back and 1/2 of 2019. So when you're working with their customers, you know, databases still central to you know how they run their business and one of the bigger expenses on the books, they're So you know what we look at 2020. You know, what is the landscape specifically from a database? Well, we continue >>to see and in most of our large enterprise accounts that Oracle and sequel servers continue to dominate the majority of the payload of databases. We don't see that changing, although we do see net new applications being built on new database platforms. Thio complement the oracle and sequel server back end. So we are seeing a rise of the bongos and the new and no Sequels out there. We're also seeing Maur consideration of building in the cloud, as opposed to starting on Prem and then potentially leveraging the cloud sort of post facto and in terms of the application architecture's. So our ability to support both the the legacy big iron database platforms as well as the new generation platforms, regardless of application architectural, regardless of the geometry of the application, is a big part of our differentiation >>going forward. >>All right, so let let's Wave hinted about it. But 10 c major announcement. Let's get into how that extends what we've been talking about. >>Absolutely so you know, we've made a lot of the new databases, particularly the no sequel databases, the Mongols and Hannah's first class citizens intensity, which means we understand not just the database. He also he also the ecosystem that the database lives. We all know Hannah's a fairly big database in terms of the number of machines that consumes number off, you know, applications that you use it and toe capture and actually provide value for Hannah. You need to understand where the Honda database lifts and so some of the capabilities we've added in 10 C's to kind of figure out this ecosystem, and when you migrate, you might need the ecosystem, not just the holiday. The peace because you know that is that is a key element. On the second aspect is the containers that that Brian touched on. Now we're seeing legacy data being presented into containers, and there's a bridge too quiet for that. Now. How do you present that bridge containers could be brought up, but they're lifeless unless you give them data. So the actors of bridge ready and you bring up the container using communities of whatever framework you have and be married the data into the container framework. So most organizations, you know, as they evolved from yesterday's architecture to today's architect. And they need this bridge, which helps them navigate that that my creation process and an active field being the data normalization platform is helping them live on both segments, Right? Nobody does us turn the switch off of the old one and move to the new That'll be co exist. That is the key element >>way spent a lot of time over the last couple of years hearing about cloud native architectures and that discussion of data, it is kind of something you need to kind of dig in to understand. I'm glad to hear you talking about, You know, when you talk about storage and container ization, you know where that fits today? Because originally it was only stateless. But now we know we could do state full environment here. But while container ization is, you know, growing at huge leaps and bounds, customers aren't taking their Oracle database and shoving Brian A lot of discussion about the partnerships. I think it was seven. You know, major cloud providers. That activity is there talk a little bit about the common native. The relationships with some >>of those partners? Absolutely. I mean, way made great strides from a go to market standpoint with our cloud partners this past year. Google Cloud is probably our most significant go to market partner. From a cloud standpoint, we've done a lot of joint engineering works in order to support both our existing, uh, software platform as well as our SAS control plane in the Google Cloud. We have landed many significant deals with with Google this past year on dhe. They have been as they continue to really increase their focus on enterprise accounts and both hybrid as well as public cloud sort of architectures. We are hand in glove with them as their backup in D R partner for those club >>workloads. >>Great eso We talked quite a bit about the database peace, but in general, back into the cloud archive in the cloud. What is 10 see specifically an active you, in general, enhance in those environments >>so tense he bring It brings in you know, the key elements of the recovery orchestration. So if I have to bring up, let's say, 500 machines in any club platform, how did I do it? Well, I can go and bring up one machine at a time and take two days to bring it up or with active fuels. Resiliency. Director. You can create a recovery plan and a push pardon Recovery happens, so we've seen a lot of customers adopt that, particularly customers that want to leverage the Google platform for its infrastructure capabilities. Wants an orchestration, that is, that is, that understands the applications that are coming up, so there is a significant benefit from a PR standpoint of the recovery orchestrations will be invested a lot of time and tuning the performance and understanding Google and Amazon and Azure to make sure this was built, right. The other big push we're seeing for the clock platforms ASAP, ASAP, as an enterprise has taken a mission to say, there's no more data centers. Everything is going to the cloud. So an escapee workloads are not the easiest were close to manage. And so they did the the intersection point of S A P and the cloud is very active. Field becomes really valuable because, though, did this data sets by definition or large, their complex and there were distributed. And the D artists of paramount importance because these air crown jewels So so those segments of the R orchestration forward with, you know ASAP and Hannah, which is to get our strength of databases. It's kind of their tense. He really hits, hits, hits a home run >>when we're talking to users in the discussion of multi Cloud in general, one of the challenges is Yoon hee. Different skill sets across. One of those powerful things I've heard from active use really is a normalization across any cloud or even in a cloud. Oh, wait. I was gonna stuck six up again in an archive. That means I'm never going to touch it again. Ingress and egress fees. You know, I have to figure these out or I need toe dedicated engineer to those kind of environments. So it seems that just fundamentally the architecture that you built it active eo is toe help customers really get their arms around those multi cloud >>environments? Absolutely. And I think there are two additional components that really one of which has lived with activity from the very beginning of the company, which is a p a p I. First, the cloud is very much an AP I centric type of operating model on with active fio We don't change the management system were operating model. But in fact we incorporate in eso all of this orchestration that it shook talked about can be actuated via a P I. The second piece, which we really started in 2017 with our eight Dato platform release, is the the consumption and the intelligent consumption of object with 10 see, we've continued to advance our object capabilities. In fact, we published a paper with the SG in late 2019 that talked about mounting 50 terabyte Oracle databases directly out of object with actually increased performance versus the production block >>storage behind it. >>So we have really with 10 C, actually added cashing to even further performance optimized object workloads, which speaks to both the flexibility but also the economic flexibility of being able. Thio contemplate running workloads in the cloud out of object at a lower cost platform without necessarily the compromise of performance that you would normally expect >>absolutely. And like you said, the skill set required. Do I need to put it in object to any reported in block? We can eliminate that right. Be neutralized that to say you want to leverage the cloud, give us your cost point and you can dial the cost up or down, depending on what you see for performance, and we will be the day that back and forth, so that flexibility is enormous for customers. >>That's greater if you talk to anybody that's been in the storage industry for a while, and you want to make them squirm, say the word migration s O. We know how painful it has been if you go talk to any of the triple vendors, they have so many tools and so many service is to help do that in a cloud era. It should be a little bit easier, but it sounds like that's another key piece. Intensity? >>Absolutely, absolutely. I mean, 10 See, you know, hits the home. I think with the A P. I integration. So the other element 2019 Saul, was the scale of deployment effective. You know, when you have to manage hundreds of thousands of machines across different geo's, that is a scale that comes to the data protection that you know, people. Really? You have a seat to actually build for it and and work with it and be sorry in 2019 and 10 See, incorporates a lot of that capabilities as well, making it ask Cloud needed as possible. So basically, around these applications globally. All >>right, uh, I was wondering if you might have a customer example toe really highlight the impact that NBC's having understand if you can't name them specifically, but, uh, yeah, >>well, actually, shook has already talked about 11 customer slash partner. Who is I think still the world's largest software company in the world based out of Germany. And they are powering their enterprise cloud on the data management data protection. Beneath that enterprise cloud across four different hyper scale er's using, active you on. I think they're on record in a weapon. Our earlier in December, talking about their evaluation of pretty much every technology out there on the one that could really deliver on performance at scale across clouds was activity >>on. The key element was they wanted a single platform with a single pane of glass across all platforms, and an active feel was the solution to each other. So >>and certainly I think we credit them and are the rest of our enterprise customers for pushing us to make 10 see more powerful and more a capable across any clout, you know, Ultimately, an inter enterprise is going to make a decision that they've probably already made the decision to incorporate cloud into their enterprise architecture. What we give them is the freedom and the flexibility to choose any cloud. And, by the way, any cloud today that might change tomorrow and having the ability to seamlessly migrate and or convert from cloud eight o'clock be. Is something that active powers as well? >>Yeah, just make sure we're clear as to what's happening there. It's great that you've got flexibility there when we're talking about data and data gravity. Of course, we're not talking about just lifting an entire database land, you know, ignoring the laws of physics there. But it's the flexibility of using a ll These various things, any way Talk about A S, A P, of course, needs to live across all these clouds. But when you talk about an enterprise, you know what is kind of that? That killer use case? Because we said we're not at a point where cloud is not a utility. I don't wake up in the morning and look at the sheet and say, Oh, I'm gonna, you know, use Cloud a versus cloud be s o. You know what is? You know the importance of that flexibility for us >>today. The majority of our business starts with company saying I need to deliver my data faster to my developers or my tester's, or even increasingly, my data scientists and analysts and my data sets have become so large that it's becoming increasingly difficult for me to do that with regularity. So the currency of the data is starting to suffer. That is the first use case for us and that that powering that enterprise transformational initiative around a new application or an updated application based on a historical app using those enterprise databases delivering that seamlessly quickly, regardless of how big the data is still remains our first use case. And then, increasingly, those customers air realizing that they can start to achieve the other benefits of active eo, including I can start to back that up to the cloud. Aiken actually orchestrate recoveries in the cloud. Not just bulk sort of transfer, but actually the entire application stack. And bring that up in the cloud. I can start Thio, take those those data sets and actually amount them into containers for my next generation application. So that starting point of give me my data as quickly as possible, regardless of how big it is, starts to become universal in terms of its applicability for all use cases. >>Yeah, I guess I shook. The last thing I wanna understand from you is in 2019. We saw a lot of large providers putting out their vision for how I manage in this multi cloud environment. You were at the Google Cloud event where Anthros was unveiled. I was at Microsoft ignite when as your ark was unveiled. VM wear has things like tans you out there. So this moldy cloud environment how do I manage across these disperse environments? What? What What are all those move mean to active you on how you look at things. >>And I think you know, the Tennessee release and with the core architecture that if you had in place, which was multiple already and a P I ready. So those are the two elements that are kind of building blocks that you can tie into any one of those construct you talked about. All right, so we've had we have customers, innovated us with Antos. If customers get up service now we have customers doing Vieira with us, right? So there are many, many integration platforms. The latest I saw was an Alexa app, but we were mounting an oracle database on a voice command. So So you know, there's endless possibilities as thes equal systems evolve because active feel stays behind the cowards powering the data delivering the data available if needed on the target. So that is the key element in the neighbor that we see that helps all these other platforms become super successful. >>So, Brian, it sounds very much a hell wind. The big trends that we're seeing here keep partnerships and, you know, meeting your customers where they need to >>pay. Absolutely. We continue Thio play in the enterprise market, where these thes are absolutely top of mind of every CEO and top of their agenda. Onda, we are working hand in glove with them to make sure that our platform not only anticipates their needs but delivers on their current state of needs as well. >>Brian, thank you so much. Congratulations on the 10 sea launch Cloud containers. Copy data management. Look forward to watching your customers and your continued Thanks. As always, Very much. All right, I'm still Minutemen. Lots more coverage here in 2020. Check out the cube dot net for all of it. And thank you for watching the Cube
SUMMARY :
It's the cue. both from Active e o Brian Regan, the C M O of the company. Of course, you know, 19 was an incredible year for us, you know, continued accelerating Oh, well, you know, people are adopting all these clouds. So the Yeah, let's talk a little bit about activities, place in the market, that differentiation there, the data to come with it a t east temporarily on. the bigger expenses on the books, they're So you know what we look at 2020. consideration of building in the cloud, as opposed to starting on Prem and then potentially leveraging Let's get into how that extends what we've been talking about. So the actors of bridge ready and you bring up the container using communities of whatever framework you have I'm glad to hear you talking about, You know, when you talk about storage They have been as they continue to back into the cloud archive in the cloud. so tense he bring It brings in you know, the key elements of the recovery orchestration. So it seems that just fundamentally the architecture that First, the cloud is very much an AP I centric type of operating model on of performance that you would normally expect Be neutralized that to say you want to leverage the cloud, say the word migration s O. We know how painful it has been if you go talk across different geo's, that is a scale that comes to the data protection that you on the data management data protection. on. The key element was they wanted a single platform with a single pane of glass across you know, Ultimately, an inter enterprise is going to make a decision that they've probably already made the decision You know the importance of that flexibility for us So the currency of the data is starting to suffer. What What are all those move mean to active you on how you look at things. So that is the key element in the neighbor partnerships and, you know, meeting your customers where they need to of their agenda. Check out the cube dot net for all of it.
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Shail Jain, Accenture, Nitin Gupta, AWS, and Sumedh Mehta, Putnam
>>live from Las Vegas. It's the Q covering AWS executive. Something >>brought to you by Accenture. >>Welcome back, everyone. We are kicking off day two of the cubes. Live coverage of the ex center Executive Summit here at AWS. Reinvent, I'm your host, Rebecca Knight. We have three guests for this panel. We have some bad meta. He is the chief information officer at Putnam based in Boston. Where? Boston People together. Thank you so much for coming on the show. Nitin Gupta. He's the partner and solutions lead. Financial service is at AWS Welcomed and Shale Jane back again for more. Who leads the data business group in North America. Thanks >>so much the last time. >>Yes. We can't get enough of each other. So thank you so much for coming on the show. We're talking about the data data journey and financial service is so I'm gonna start with you, Sam. It tell us. Tell our viewers a little bit about Putnam. That your assets under management. Your employees? >>Sure. So you know, problem is a global firm. We are a leader in mutual funds in the mutual fund business. We're in 84 year old organization. We based in Boston on, and we are known for innovation. We've done a lot of firsts in our industry on our focus has always bean looking after the needs of our shareholders. So even as we launch digital transformation, we launch it with the lens off, making sure we're covering the needs of our shareholders. >>So what was the impetus? What was the driving force to it? To embark on this cloud journey? >>Sure, So you look recovered. The financial markets recover industries. We look at our own industry as well. Things are changing rather rapidly, right, if I may just turn it around a little bit. Last year's letter from our CEO Bob Reynolds, said That problem now has Maur increasingly Maur four and five star funds, according to Morningstar, then we've had it as a percent of total funds ever. Before we had inflows, when the rest of the industry were having outflows, we built a digital platform and we said digital technology at problem is how we gonna view the internal technology department who will help enable our company to go and provide the investment insights directly to our advisors and to our shareholders so that they can benefit from the performance that we're we're delivering, right? We can only do that through a change. What's really going on in our industry is that there's more choice that's now available to shareholders than ever before. So while we talk about where there's outflows in in in our world, there's actually a lot of flow happening, right, So So it's for us to figure out how. How are the tastes changing right? What are people buying would do advisors need? When do they need them and can reposition ourselves to service them at scale, and so that those are the things that are driving our business? For us to continue to serve the shareholders needs. We really need to be in tune with where the market is. So we're helping do that at Putnam through technology, >>so shale in it. And I mean, what he's just described is thin. This enormously changing landscape and financial service is disrupted by a lot of new entrance. A lot of financial text in tak, a lot of different kinds of technologies. A lot of industries are experiencing this rapid pace of change. How do u ex ensure in AWS work with Putnam amidst this tremendous change, and how do you sit down with the client and sort of work out? Where do we go from here? >>So you know, I want to touch upon a couple of things that made you said And Rebecca You said, So no one is the cloud of their journey. It's It's not a destination that you're trying to get to, And then the other thing that you talked about, it's change. So we had in the cycle right now. But there's a lot of change happening at an industry we had in the cycle Where you nothing, that $38 trillion or something, which is a generator, you know, they're just getting transferred from one generation to the other. I'm not getting any off it. Unfortunately, you know >>all of >>this change that is happening in the industry. What is really required is you need something up in terms of technology, a platform that allows you to move quickly on adapt really quickly to this change. And I think that's where cloud comes in when we talk about all the new generation technologies like data machine learning, artificial intelligence, how >>do you >>leverage all of those. How do you fail quickly? How do you test experiment? Run thousands of not millions of experiments and see what will work in what will not work and do that in a very cost effective way and cloud of a very easy. It's an effective way to do it. And the weight of Louis is helping our customers. Obviously. You know, we we announced a bunch of service is yes, today way have the widest and the deepest tack that is dead in the industry today. You know the strength of our partners. Accenture. So you know, Accenture has Bean one of our longest standing partners altar and financial firm on, you know, working with them, working with our partners to enable our customers. But then we're also investing very heavily in building our industry capabilities. Are accounting solution architects? Professional service is security professionals helping our customers answer all the questions that they would need to answer as they go in this journey with us. So it's, you know, we are in this with them for for the long haul on dhe, you know, super excited about parking trip. >>So from our perspective, I think where we view the world as at a point where we're post digital, where digital was to put a front end that made your engagement with the customers much better. But now we're talking about intelligent enterprise, which is to really digitize the company from the inside out. So not only you need cloud for agility and all the other benefits that cloud offers, but you also need to look at data is the vehicle that would actually not only transform the culture of the company but also be able to integrate with your partners. For example, Cement talked about, you know, getting mind share from the advisers. But if you can exchange data, integrate data much better, faster with them and serve data to them in shapes and speeds that they need, they'll be more amenable to put you on their roster as well. So I think we're seeing a change that's mostly driven by the fintech industry disruption. That's that's happening as well. And it is no better time than now with the cloud and data to really help transform companies like >>the's tons of innovation, right, it's We heard Andy Jassy talk about the Let's roll Sweet the Sweets that are available to us. Our job is to learn what they are and how does it apply to our business because at the end of the game you said it's about our shareholders. It's about the value that we can bring. But we want to harness the power off all of the innovation, and we can't even though we've Bean an innovator, we're not going to innovate alone, all right, so it's really helpful to have to surround yourself with partners who have done this before, to be learning from others and bringing in the right tools at the right time, so so we can turn things around quickly, right? This is way are obviously very conservative and risk averse when it comes to managing other people's money. So we have to be very, very careful. Having said that, you know, we want to learn about all the guardrails we can put in place so we can go faster. >>I want to actually do something about what Shayla brought up, and that is the cultural change within the organization, because change is hard and so many people are resistant, particularly when things are going relatively well and they say Why mess that up with the new technology? So how is hard? Maybe >>is the understatement of the week very hard, and as you guys know, you know where it's not. It's not hard because people don't just want changes. They are experts in things that they've been doing for the last 15 years. 20 years. They've bean at our firm for a really long time. They really know how everything works from front to back. What happens, though? Now, when we get a changing need from the market and people want to buy things differently and we want to sell different products and maybe wanna introduce new products to the market, we can create bottlenecks that slow things down if we're not careful. So this is where we want to learn about the two pizza teams and how you can do things faster. How can we apply that to our world? Which means business partners working with technology, co located in small teams, being completely empowered to deliver solutions, right, working with our risk and compliance people, making sure that everyone's doing things that there were supposed to be doing right? How do we put that to work in the financial service is industry. So where we're learning as we go, we're learning to break down the sidles in the organization, and it's hot all the way around because we're experts in our areas. We know what we've done really well. But fortunately we have a leader in our CEO who's basically said that Let's transform problem so that we become leaders in the digital era for financial service is so with his support waken. Get the executive team align, and as the executive team aligns, then you find that people in the organization they want to work in this model, right but way don't know yet what we don't know, right? It's so we know how to do things from yesterday. Now we're learning and working together. So you guys have come in and this is where we've said, Bring in the people who have done this before and let's hold a session with 40 50 people that Putnam and let's just learn about what that transformation looked like at other places, so we don't make the same mistakes. >>Well, that's what Andy Jassy said in his fireside chat this morning. He was talking about how he had surgery recently in the question you need to ask your surgeon is how many times have you done this surgery? Because that is the critical thing. And so having a trusted partner is so important. So how how does it work that we're working together, collaborating on this relationship? How are you ensuring that Putnam doesn't make mistakes and does do the right tool for the right job shell? >>So, um, earlier this year, we actually launched an offering. A devious lighthouse with eight of us and what it is is a is a collection off. All of our assets are thought, leadership and architectures that we have garnered over the years, having worked with plants like Putnam and have them through the journey. So we put them all together and we bring Bring that Fourth Putnam is one of the first clients actually take advantage of it Abuse Data Lighthouse and, for example, we have a methodology that is specially customized for doing data on on eight of us. So things like that is what we bring to the table to help eliminate the risk that they may encounter. >>And data is critical to us, right? It's we manage a set of data assets, and that's the engine off the organization. So when we look at cloud migration way, look at what's our data strategy? How are rebuilding the so called you guys introduce the terminology for confirmed data sets? And then can we gallon eyes the rest of the organization around it, from investment professionals to operational professionals who used that data every day. Manager governent Make sure that it is what it's supposed to be. And to do that in a cloud environment where their user experience becomes a lot simpler, a lot easier almost takes I t a little away from the day to day. We don't have to be in the report writing business because we can make them more self service right that will create efficiencies in our organization. Our clients are asking us to do things at a lower cost than ever before and introduce more products and more tools and more service is right, so >>I would just tie with Samantha, just said with your question about culture. So if you can make it easy for people, for example, making things self service and data that's discovered through a catalog, so you have a place where you can go and find all the data sets it available. What is the quality? What is the veracity of data and then be able to take a piece of that and try some experiments with it? I think that would enable the cultural change much faster >>because they are able to basically do their jobs better. >>Yes, yes, >>it is. A is a more productive implement. Will highly >>engaged employees, right? We don't want to be in a situation where we find a lot of those disengagement moving employees and the mission for company. We want high engagement. We own people committed to what they're doing. We want to remove hurdles, and technology is they can produce great efficiencies, but it's not done right. It can also be a big hurdle. So we want to learn how to deliver the right tools, the right products to make it easier for way like to say, bring delightful experiences for our clients and our employees. >>Delightful. Another were another Jeff Bezos favorite word of his Obviously Putnam is, is a real innovator and really on the vanguard of this new technology. What are you seeing in the greater financial service is landscape. I mean, how how what are the what is the corporate mind set when it comes to this kind of change? >>So you know, when we look across our financial service is customer base across banking, capital markets, insurance pretty much every customer today. The question is not, you know if we should move to the cloud or when should we move to the cloud? But I think every every CEO and see io is asking the question, How do I move too loud? And what applications do I move over? How do I start on this journey of transformation? Whether it's a digital or it's reducing costs are improving my risk. Posher whatever that end goal is on dhe, you know, when we look at use cases across the industry, risk and data is with one of the easiest use cases to get started with, say, on Ben Field. They were looking at Solvent E to calculations for 25 million other policy holders, and they reduce that time from 10 days to 10 minutes. That is a, you know, really good use case off getting moving to the cloud. You know, if Indra is a great example. They're very public customer analyzing 38 building over market records in the stock market and looking in on alive in all of the data. On it up with data and risk is one of the core use cases that companies start with but then >>has to >>get more as they learn more about the cloud. As they get more get a deeper understanding, they start looking at other things, like Transforming Corp core applications. Today we have core creating applications, scored insurance application score, banking applications that are running running on the cloud. And then they start looking and innovation. You know, how do we look at artificial intelligence? How do we look at machine learning? How do we look at the new technologies to really transform our business and one of the great use case? And we thought so. You know, a lot off insurance companies Liberty Mutual using Lexx as part of their there was a conversational agent for their customers. But one of the interesting examples I have is it's ah, it's a reinsurer in Denmark, Italy insurer in Denmark, and what they're doing is they're using image recognition from from Amazon to look at on accident in the field and then analyzing that, using the using our recognition service to see what that that actual damages and what the cost is and feeding that information to the underwriter really compressing the time that it takes two from a clean filing to processing and payment to a matter of a few few few hours on getting that payment to the to the customer. So really creating a very positive customer experience. >>So it speaking of customer experiences, what have you know? You said you thought you were in service to your shareholders. What have been some of the results that you've seen? >>So you have to look across the organization, right? So our advisers served the need on the retail side, so we were like a bee to be business, right? So we have to be cognizant of what's going on in their world. They're sitting down with clients and talking through the choices, and they have certain needs what they need to fulfill their obligations. They need to explain why they're doing what they're doing. If Putnam knows where each of the advisers are at in their journey with their clients, we can be more helpful to them in explaining why our funds are behaving the way they are right, that information can be had at the right time at the right moment when they need it. Need it, And that brings advisers closer to our our teams are retail distribution teams are marketing teams are investment teams are investment professionals, are using data and analytics to get information to. We're using technology to get information to them faster, so companies are doing releases. There's a ton of information out there these days. We're using technology to dig deeper into the press releases as well as the SEC filings, looking at the footnotes, really trying to understand what they're trying to say, what they said before and what are analysts should be focused on. And we can take a 70 page document, condense it to seven pages and pinpoint what the technology tools say's are really insights. And the analysts will take the time and read the whole thing. But they'll also look at the insides and they'll add it into their process. So technology's additive to the investment process and really making a change help and then that's helping Dr performance. So at the end of the day, we're living good performance on our funds through data analytics technology, you know, give you another example. Some off the were were very strong in the in the mortgage analytics business and on the fixed income side. Our team's very well known. They've been together for many, many years now. They're starting to use data at scale, and we found that being able to go to the cloud to do these analytics right in hours instead of days has really made a material difference in the number of iterations we can run. So now the questions are, when we do risk management, can we do that a little differently and run more reiterations and get more accuracy? So we're seeing all of that benefit. That's direct user experience, that people are seeing people seeing how technology is helping them do a better job with their thesis. >>Excellent. Thank you so much for coming on. The Cube seem ed knitting and shale. A pleasure having you on. >>Thank you for being here. >>I'm Rebecca night. Stay tuned for more of the cubes. Live coverage of the Ex Center Executive Summit coming up in just a little bit
SUMMARY :
It's the Q covering He is the chief information officer at Putnam based So thank you so much for coming on the show. So even as we launch digital transformation, We really need to be in tune with where Putnam amidst this tremendous change, and how do you sit down with the client But there's a lot of change happening at an industry we had in the cycle Where you What is really required is you need something up So it's, you know, we are in this with them for for the they'll be more amenable to put you on their roster as well. It's about the value that we can bring. So this is where we want to learn about the two pizza teams and how you can do things faster. the question you need to ask your surgeon is how many times have you done this surgery? So we put them all together and we bring Bring that Fourth Putnam is How are rebuilding the so called you guys So if you can make it easy for people, for example, A is a more productive implement. So we want to learn how to deliver the right tools, the right products to make are the what is the corporate mind set when it comes to this kind of change? So you know, when we look across our financial service is customer base across banking, a matter of a few few few hours on getting that payment to the to So it speaking of customer experiences, what have you know? So at the end of the day, we're living good performance on our funds Thank you so much for coming on. Live coverage of the Ex Center Executive Summit coming up in
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Steve Mullaney, Aviatrix | AWS re:Invent 2019
>>from Las Vegas. It's the Q covering a ws re invent 2019. Brought to you by Amazon Web service is and in along with its ecosystem partners. >>Hey, welcome back to the Cubes. Live coverage in Las Vegas for eight of his re invent 2019 R Seventh year out of the eight years I've had it, we've seen the rise and dominance of Amazon continued to thunder away at the competition span. Their lead printing money stew minimum in my coz right here next to me. I'm John, very extracting from noise. Our next guest, steam A lady who's the presidency of Aviatrix Cube alone was on Tuesdays part of our editorial segment. Who his company or one of his employees going to term. You take the tea at a cloud native cloud naive, which has been going viral. Welcome back to the Cube. Thank you. All right, so let's get into the aviatrix value. Probably wanna get digging more, but first explain what you guys do and what market you're targeting. >>So we do. I would say cloud native, not naive. Cloud native networking that embraces and extends the basic constructs the native constructs of the public clouds, not just a W s, but all the public clouds and builds a multi cloud architecture, networking in security architecture for enterprise customers that that delivers the simplicity and the automation that people want from cloud. That's why they want a cloud native but yet brings along the functionality, the performance and the visibility and control that they had on on Prem. So that kind of taste great less filling, not one of the other. Both. I want the simplicity and automation of anything that expect from the cloud. But I need that enterprise functionality that control the security, the performance that he used to have on Prem because I wasn't doing that for my own health. I need to bring that along. That's what we do. >>What main problem you solving for customers? What's the big pain point? So what are you enabling? >>The big pain point is the center of gravity, as Andy Joshi's talked is moving from on Prem into the cloud. So it's so it's no longer. I mean, data centers aren't going away. They're going to still be there. But the investment architecture is in the cloud and you're going to see the clouds start moving out with their their announcements. You see everything that outposts and on everything else they're doing is taking the architecture moving out. The problem we solve is A W S says to every enterprise customer. We will give you anything and everything you ever need from networking and security. You don't need anybody else. And so so what ends up happening is as enterprises. So for an SNB, that's great. If you've got a few, VP sees life is good. Use all the native stuff from AWS. What happens, though, is your Qualcomm or your USA or your new name it big 50 year old 100 year old enterprise. You have complex networking and security demands. You go to the cloud. There's so many limitations of what the native constructs of all the clouds could do. You start realizing, okay, I need Maur. And so we're very complimentary to AWS. We sit on top of that. We leverage those basic constructs. We program those contracts and then we extend that functionality to deliver the functionality that they need. >>That's awesome, stupid when I want to dig into that, but I want to first get to the hard news you guys have news here at reinvent? What's the big news story that you guys were putting out there? Two >>announcements and actually goes perfectly with the way the world's going and also with the embrace and extend of a W s. So the first is we introduced what we call aviatrix Cloud win. So they announced Transit Gateway Network manager with accelerated VPN leveraging global accelerator as just a way to bring in basically embraced branch offices into the cloud. So if you think of SD win in that market, if your if your center of gravity is on Prem in a data center on pls is horrible, you needed a better way to do branch office connectivity. SC wait is fantastic, and it's a great, optimal way to get back to that data center. Well, as the center of gravity moves into the cloud, their data centers in the cloud. I just need to get better optimal access performance in late and see into a W s because that's the center of gravity. So AWS with the global accelerator allows youto get on one of their 250 pops around the world as quickly as possible. So if you're in Singapore, get on that pop VPN in, and then you go across the global backbone of AWS all the way out to that BBC in Virginia. It's beautiful, because guess what? That is the most optimal way to get there instead of vpc to vpc across the Internet right on the AWS backbone. Well, Steve, it's fascinating stuff because if you look at the traditional network, it was I knew the knobs and how I need to get everything to work. But the big challenge for most network people is most of the network that they're responsible for. They can't touch it. That's right. They can adjust it. So are we recreating some of the environment? Or how? Because clubs supposed to be simple? Well, that's easy, but it needs to meet the enterprise requirements. Help that network administrator there there, sometimes going away to the cloud administrator. You still networkings tough and therefore, how do we make that? That's part of what we do is that's the other thing that we solve is people think they go to the cloud and they think, Oh, go build. I don't want to build anything. I want to consume. It's still difficult. We come in and abstract away a lot of the details for them such that we deliver that service on the cloud win. The other thing that we do again, back to embracing and extending. What do you What? What router is out in that branch office 87% of the time. Sisko, right? I mean, course it is. So the S D wearing guys will go in and say, We'll rip that box out and put in another little box like a 20,000 branches. I'm not ripping out anything, right? That's very painful. So with our cloud win, we can orchestrate and reconfigure the Sisko. All of our engineers came from Cisco. So any Cisco IOS router out there, we can orchestrate and reconfigure to set up the VPN automatically through our orchestrator so that when you don't rip and replace out that Roger that's existing there. So now AWS loves it because that's the last piece of friction. They want no friction, and it's always in that physical to cloud transition There. All the complexity is, and by enabling their network manager and an accelerated VPN and global accelerated to use the existing Cisco. Roger, that's out there. No one else does that Cisco doesn't do that. We're the only ones. So when you embrace a native construct, what's the native construct in the branch office? B, G P. And Cisco IOS. We embrace it and then and then enhance it and make it better. >>Are you only on Cisco about June 1st? >>Wait. Now it's just go. Francisco's 87% >>of every bridge your software abstraction software across. And you you basically change the game with SD. Win a little bit, you modernize >>It s t win is great for the old way of doing networking. When you look for the next five years, you're still gonna need SD went. It's a bubble market. It's like when optimization us riverbed. If when optimization is a great market, it was for a while, just like SC win. But that's kind of the old way. But Maur Maura, what you're gonna find is what Where my branches need to connect to is in the cloud. And if you do that, you don't need esti win. You just need better connectivity. Tate of us provide. >>I gotta ask you the question about the cloud naive because there's a lot of old school I t people who still think there's food in the data center. Still, action there on box makers are all in the vendor side supplying boxes. They're still want to supply boxes, right? So as those old guys and gals do their thing, they're stuck in their ways, right? That's friction. Total gas. He talks about the transformation as new leadership. What has to change in that old world? What should those C I ose and CEOs tell their their staff? And what should the staff do themselves? >>I actually think the customers air there. I think the vendors are that the vendors are the one that aren't They're the ones who are cloud naive. They actually don't even know what they don't know. The customers are the ones they say, Oh, no, And this is the whole shift that Josh was talking about business transformation. They understand. And they are bringing along all their people and they have some people that are probably further along and experts in AWS. But they absolutely number one requirement for them is we've got to bring along the people they don't want to leave them behind and say, You get to work on the old data center and these guys are gonna work in Cloud. They're bringing them all in. >>Talk about your customers who's buying from you? What's it look like? What kind of scope do you have? A customer base? >>It's funny. It's It's It's all the old networking guys. It is not. It's not developers signing that. It's it's It's old. I t. Now they don't want to do it the old way. They want to do it the new cloud way. But these guys understand BDP. They understand networking, and they're in charge now. And so it's like because it's gotten so serious for enterprises. This the networking team, the security team it is. It is I t that is running this, so that's a big company. Small companies, we get him. All right, Steve, I want to make sure I understand this because when I hear cod Native, I really think a lot about that application. Mind shift. Yeah, Micro Service is our protector, and that's on it for sure. Networking. Unfortunately, for the most part, it's nothing. Bites are going through the pipes, and I haven't really thought about that. So you know, it's not just because it's cloud but cloud native and therefore things like your container and doctors Dr. Rise thing. This is what this world is built for that your solution is solving for yes. So I'll give you a perfect example. So So we help. We actually helped a dhobi us come out with T g. W. Last year, Cheri, I found, was on stage with Day Brown and the networking keynote launching T g w whenever Great. Of course, before that, you were just doing bpc the vpc peering It was a horrible mess. So you need a transit architecture. So they came out with T g w Fantastic. So we embrace and extend T g w. So the problem is, they come out with T g. W. But guess what a Doris doesn't do. Don't propagate routes to spoke VP sees. Okay, so how did the routes get propagated? Well, you have a person. They need manual. If there's an update on the on from you manually update the routes. Well, that might work. If you've got three. VP sees again. You're an SNB. But I'm an enterprise. I got 3000 vpc That is not gonna work. So cloud native we are We are not just sitting on top of AWS. We are in the matrix we are in. We understand natively. So our central control, it will actually like we're not. There's no b g p running at that layer, but our central control it will push routes an update, routing tables everywhere. It needs to be learned. The routes from Amman Prem push it where it needs to be, and then everything automatically works. Yeah, it reminds me, you know, we had more than a decade ago. We went from all the north south traffic to the East west, propagated by VM. Yes, is an order of magnitude 8 12 and know that this cloud environment people can't do it. There's not enough people. I don't have enough man hours because the machine learning So here's devices need to be here. Another thing that's happened in guys is there is there is 100% of people in there in the universe that that that no cloud, that number's growing, but there's a fixed set. Everybody's going after all those people. You've got the big clock. They're all hiring like crazy. The vendors are probably hiring. You've got customers they're stealing from each other. It's very difficult to keep a staff. And so they look and they say I probably could figure this out, but there's no way I'm going to be able to operationalize it. There's just zero chance I could do that And there's just so much change. And honestly, they say it's a full time job just keeping up with what Amazon is announcing their get implementing. And so that's where they look and they come to Austin. They say there's zero chance that I can deploy networking architecturally without aviatrix >>on the network and guys because you and I always say the neighboring guys have the keys to the kingdom. They always have. I mean, people have tried to move the center of power away from the networking guys, But now, as the cloud gets the center of gravity, some of the power networking guys got to step up their game. But they don't want to rip and replace anything is as you went out earlier. It's complex, even pull one or two out. So the concern that I might have put the question to you is Steve. Great, great energy. But I'm really nervous that these routes are not gonna be. There's gonna be some coherency issues around updating routes because that's my number one concern. How do you guys solve that? >>Well, the one thing I've always seen, who's the worst? When? When? When most things happen, Who's the culprit? Human, right? It's always a human. Does something wrong. And so I would much rather trust some sort of automated software because at least if you program it correctly, it's going to do the right thing so way have not had. I mean, it's so >>you know what I'm sure is no issue there. >>Yeah, no, there's no issue, I mean, and what we do see, sometimes our people say, because there's a lot of people that are that are very smart, they get into the cloud and they are do it yourselfers and they love to go build, and they love the complexity, and they want all that they feel they feel like this job security and what we sometimes have to do is say you. But think about day to think about handing off the operations. You might get hit by a bus, and then your company is screwed, and you gotta almost get them enlightened to realize that they should be working on higher level things other than low level things. I'd say that's something that we kind of educate. People, >>houses Amazon there, one cloud of many 34 maybe one or two jazz. He said to me. You know, mostly primaries will be picked, probably Amazon. But in some cases, as you will be a primary less than that eight arrests. So multi cloud is the word that it was Something about an Amazon sees me loosening up a bit what it is, so they recognize it. What is multi cloud? I mean, what is really going on? I think >>I think if you're a small company, absolutely pick one cloud like for sure, right, like that doesn't make sense to go multiple clouds in your small medium business. If you're not that, if your needs are not that complex, pick one cloud right? And if it's a Toby asses the later stay with them. If it just happens to be, well, I got a bunch of credits and azure. Okay, maybe do them. I think. To date most people are picking eight of us There, there, there, there, The killer here. But when you talk to the enterprise, the real enterprise right that are just now moving into the cloud, they're all multi cloud Just had one today. Super large chip company down L a San Diego area. Guess what. Use it. All three clouds. I asked him why. Well, because we started in AWS. We got some things there we've got. We've got a bunch of stuff that runs and an azure with offers 3 65 other things that they dio and Google for ml and that kind of stuff. It runs better their enterprises. They're gonna pick where the workload run best, and they're big. And so they're gonna look and they're gonna They're gonna They're gonna elevate up building architecture that works across all of them. I don't think multi cloud means I'm gonna move this workload from here to here. That's never gonna happen. Maybe in 20 years. But I doubt it. It's just that the workloads heir destined, they run better on that and they're gonna focus on >>different park loads for the cloud that picked the right guy for the right workload. >>Yeah, and I'm so big and I require different companies and I get acquired. And and and And you got to think of the on Prem data centers eyes another cloud that's a multi. And then I go into Europe, and I have GDP are and I need another cloud. I mean, they're gonna have 45 clouds, and I don't think it's gonna be 20% across all >>that could be a power lot. They'll be more than 13 closets. Be specialty clouds a riff on this all the time. Well, Steve, I want to thank you for coming on the Q. Appreciate it. Give a quick blood for the company. How many employees you're gonna hire, some of your objectives >>growing fast. We've got over 400 customers and you ask one of our customers we've got customers spending millions of dollars a year with us all the way down the customer spending $5 a month. Why? Because of the wonderful thing of cloud they can consume. We've got 400 customers all over the world and even know who probably 300 of them are right. Why they go on the market place they go like this, they download. Maybe they come on drift. Ask one question. They launch and they spent $5 a month. I don't even know what they're doing. And eventually we watched their Amar are it just grows and grows and grows and grows. And eventually like, Whoa, Now you're spending 50 grand a year. We should talk. So it's kind of like how some companies used open source that ends up being our funnel a low friction zero friction High velocity Landon expand model. And then we have the traditional enterprises that you'd imagine every so everything in between >>your hiring, >>we're hiring like crazy, hiring a whole bunch of sales organization around the world. We just raised $40 million Siri see a month ago and we're going for >>fresh financing. Aviatrix see Mulaney, CEO of aviatrix here on the Cuba Reinvent 2019 Stay with us for more coverage. Day three of our three days of World War coverage Two sets here, thanks to Intel for the being our headline sponsor without their supporting our mission, which is bringing you the best confident possible. We want to thank Intel on. All of our sponsors were right back with more coverage after this short break
SUMMARY :
Brought to you by Amazon Web service is All right, so let's get into the aviatrix value. So that kind of taste great less filling, not one of the other. But the investment architecture is in the cloud and you're going to see the clouds start moving So now AWS loves it because that's the last piece And you you basically change the game But that's kind of the old way. I gotta ask you the question about the cloud naive because there's a lot of old school I t people who still are that the vendors are the one that aren't They're the ones who are cloud naive. We are in the matrix we are in. So the concern that I might have put the question to you is Steve. Well, the one thing I've always seen, who's the worst? and they love the complexity, and they want all that they feel they feel like this job security and what we sometimes So multi cloud is the It's just that the workloads you got to think of the on Prem data centers eyes another cloud that's a multi. Well, Steve, I want to thank you for coming on the Q. Appreciate it. Because of the wonderful We just raised $40 million Siri see a month ago and we're going for Aviatrix see Mulaney, CEO of aviatrix here on the Cuba Reinvent
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Sebastien de Halleux & Henry Sztul & Janet Kozyra | AWS re:Invent 2019
>>law from Las Vegas. It's the Q covering a ws re invent 2019. Brought to you by Amazon Web service is and in along with its ecosystem partners. >>Hey, welcome back. Everyone's two cubes. Live coverage I'm John for with the Cube were here reinvent date, too, as it winds down Walter Wall interviews two sets here. We want to think Intel, big sponsor of this, said we without Intel, we wouldn't have this great content. They support our mission at the Q. We really appreciate it. We're here and strengthen the signal the noise on our seventh reinvent of the eight years that they've been here. We've been documenting history, and we got a great panel lined up here. They got Sebastian to holler Who's the CEO? Sale Drone. Henry Stalls, Stool The VP of Science and Technology and Bowery Farming. Great use case around the food supply and Janet his era space weather scientists at NASA. The Kilo Physics division. We got a great lineup here. Great panel. Welcome to the Cube. Thanks for coming. Thank you. Okay. We'll start with you, Jen. And you're doing some super cool space exploration. You're looking at super storms in space. What's your story? >>Yeah, I work at NASA and NASA has in its mandate to understand how to protect life on Earth and in space from events like space, weather and other things. And I'm working with Amazon right now to understand how storms in space get amplified into super storms in space, which now people understand, can have major impacts on infrastructures head earth like power grits. >>So there's impact. >>There's a >>guy's measuring that, not like a supernova critical thing like >>that >>of, like, practical space. >>Actually, the idea that the perception of the world of the other risks of space weather changed dramatically in 1989 when Superstorm actually caused the collapse of a power grid in Canada and the currents flowing in the ground from the storm entered the power grid and it collapsed in 90 seconds. It couldn't even intervene. >>Wow, some serious issues. We want to get into the machine learning and how you guys are applying. But let's get through here, and we're doing some pretty cool stuff that's really important. Mission. Food supply and global food supply something that you're doing. What I think it might explain. >>Yeah, Bowery were growing food for a better future by revolutionizing agriculture. And to do that, we're building these ah network of large warehouse scale indoor farms where we go all sorts of produce indoors 365 days a year, using zero pesticides using hydroponic systems and led technology. So it's really exciting. And at the core of it is some technology we call the Bowery operating system, which is how we leverage software hardware in a I tow, operate and learn from our farm. >>I'm looking forward to digging into that Sebastian sale drone. You're doing some stuff you're sailing around the world. You got nice chance that you now tell your story. >>Sadly, no way. Use wind powered robots to study the 20% of the planet that's currently really data scarce. And that's the oceans on. So we measure things like biomass, which is how many fish down in the ocean. We measure the input of energy, which impacts weather and climate. We mapped the seabed on. We do all kinds of different tasks which are very, very expensive to do with few ships >>and to report now that climate change is on everyone's agenda, understanding potentially blind spots. Super important, right? >>That's what I'm trying to, You know, this whole question of if it's a question of what? When and what and how much. And so, you know, the ice is melting, the Gulf Stream is changing, and Nina is wrecking havoc. But we just do not understand this because we just don't have the data. In city, we use satellites where they have very low resolution. They cannot see through the water where you ships. No, has 16 ships he in the U. S. So we have to do better. We have to translate this into a big data problem. So that's what we're doing. We have 1000 sale drones on our plan with 100 water right now. And so we're trying to instrument old oceans all the time, >>you know, and data scales your friend because you don't want more data. Yes. Talk about what you're working on. What kind of a I in machine learning are you doing? You just gathering day. Then you're pumping it up to the cloud via satellites or what's going on there? >>One of the one of the use cases trying to understand you know who's out there. What are they doing? Another doing anything illegal. So to do this, you need to use cameras and look at the horizon and detect. You know whether you have vessels. And if those vessels are not transmitting the position, it means that they're trying to stay hidden on the ocean. And so we use machine learning and I that we train on on AWS to try to understand what where those things are. It's hard enough on land at sea. It's very hard because every pixel is moving. You have waves. The horizon is moving, the skies moving, the ship is moving. And so trying to solve this problem is a completely new thing that's called maritime domain awareness on, and it's something that has never been done before. >>And what's the current status of the project? >>So wave been live for about four years now we have 100 sail drones were building one a day towards the goal of having 1000 which we covered all the planet in a six by six degrees squares on. We are operationally active in the Arctic in the tropical Pacific. In the Atlantic. We just circumnavigated Antarctica, So it's the thing. That's really it's out there. But it's very far from from from land, >>So the spirit of cloud and agility static buoy goes away. You want to put the sale drones out there to gather and move around and capture. >>That's what the buoy is. You know, a massive steel thing, which has a full mile long cable, and it's it's headed to the silo in a fix stations one point and the ocean goes by. You having and robots means that you can go where you know something interesting is happening where you have a hurricane where you might have an atmospheric river where you might have a natural catastrophe or man made catastrophe. So this intelligence of the platform is really important in the navigation. That platform requires intelligence. And on the other side, getting 1000 times more data allows you to understand things better, just like Michael is doing. >>It isn't a non profit of four profit venture. >>It's a for profit company. So we said raw data a fraction of the cost of existing solution to try to create this kind of transformative impact on understanding what's happening >>that's super exciting for all the maritime folks out there because I love the ocean myself. Henry, you you're tackling real big mission. How using technology. I can almost imagine the instrumentation must be off the charts. What's your opportunity? Looked like? A tech perspective >>s o The level of control we have in our farms is really unparalleled. Weaken tune Just about every parameter that goes into growing our plans from temperature humidity Co Two light intensity day night cycles list keeps going on. And so to do Maur with fewer resource is to grow Maurin our farms. We're doing something called science a scale where we can pull different levers and make changes to recipes in real time. And we're using a I tow, understand the impact that those changes have and to guide us going from millions of different permutations. Trillions of permutations, really too. The perfect outdone >>converging. You jittery? Look at the product outcome. You circle that dated back is all on Amazon >>way. Do operate on Amazon. Yeah, and we're using deep learning technology to analyze pictures that come from cameras all over our farms. So we actually have eyes on every single crop that grows in our facilities and So we process those, learn from the data and and funnel that back into the >>like, Maybe put more light on this or do that kind of make a just a conditions. Is that that thing? That's >>exactly it. And we grow lots of different types of plants. We grow butter, head lettuce, romaine, kale, spinach, arugula, basil, cilantro. So there's a lot of different things we grow, and each of them require different, different little tweaks here and there. Toe produced over the best tasting and most nutritious product. >>That's cool, Janet Space. Lastly, on one inspection, we're gonna live on Mars someday. So you might be a weather forecaster for what route to take to Mars. But right now, the practical matter is Israel correlation between these storms. What kind of data problem are you looking at? What is the machine learning? What are some of the cool things you're working on? >>It? We have a big date, a problem because storms of that magnitude are very rare. So it's hard for us to find enough data to train a I we can't actually train a we have to use, you know, learning that doesn't require us to train it, but we've decided to take the approach that these super storms are like anomalies on the normal weather patterns. So we're trying to use the kind of a I that you used to detect anomalies like people who are trying to break into to do bank fraud or, you know, do a Web server tax. We use that same kind of software to tryto identify anomalies that are the space weather and look at the patterns between sort of a normal, more of a normal storm and a space with a huge space weather event to see how they patterns. Comparing how you're amplifying the regular storm into this big Superstorm activity. >>So it sounds like you have to be prepared for identifying the anomaly. See you looking at anomalies to figure out where the anomaly might be ready to be ready to get the anomaly. >>Yeah, you look at the background, and then what sticks out of the background that doesn't look like the background is is identified as the anomaly. And that's the storms that air happening, which are quite rare, >>all three of you guys to do some real cutting edge cool projects. I guess my question would be for the folks that are putting their toe in the water for machine learning. They tend to be new use cases like what you guys are doing, whether it's just a company tryingto read, factor themselves or we become reborn in the cloud ran legacy stuff. When you hear it, Amazon reinvent. This is the big question for these folks that are here. You guys are on the front end of a really cool projects. What's your advice that the people are trying to get in that mindset? >>So I think I think you know the way the way to think about this is if you're good at something and if you think you have the solution for something, how can you make that a 1,000,000 times more efficient? And so the problem is, there's just not enough capacity in the world, usually to treat data sets that a 1,000,000 times larger. And this is where machine learning should be thought about it as an extension of what humans really good at using a pair of eyes, ears or whatever or the sense. And so in our case. For example, counting fish acoustician, train acoustician, look at sonar data and understand schools of fish and can recognize them. And by using this knowledge base, we can train machines to do this on a much grander scale. And when you're doing a much grander scale, you derive. Ah, holding tight to >>your point is that humans are critical. I'm the process. So scaling the human capabilities and maybe filling in another scale issues or >>that's what a machine learning is. It's the greatest enabler of our time. It enables us to do things which are impossible to do before because we just didn't have enough people to do them at scale. >>AKI is being able to ask questions, right? And so if you have the questions to ask, you can apply this technology in a way that's never really been before possible. >>You're Jake. >>Yeah, I am actually someone who didn't know anything about a Ira ml when I started. I'm on. I'm a research scientist. That space weather. So coming into this, I'm working with E m L Solutions Lab here and putting a I experts with with experts and space brother we're getting we're doing things that are gonna give us new advances. I mean, We're already seeing things we didn't know before. So I think that if you partner with people who really have strong a I knowledge, you can use your knowledge of science to really get to the really important issues. >>Okay, I have to ask the final lightning round question. What is the coolest thing that you've done with your project that you've either observed implemented? That is super cool. Super cool. What's the coolest thing >>well in in terms of us were using anomaly detection to identify storms and in the first round through it actually identified every single Superstorm, which was not the major super storms, but it did. But it also started identifying other anomalous events, and when you went looked at him, they were anomalous events. So we're seeing things. It's picking out the weird things that are happening in space weather. It's kind of exciting and interesting. >>I worked for a day with you. I would love to just leave these anomalies every what's the coolest thing that you've seen or done with your project? >>I think the fact that we've built our own custom hardware own camera systems, uh, and that we feed those through algorithms that tell us something about what's happening minute by minute with plans as they grow to see pictures of plants minute by minute, they dance and it's truly it's It's remarkable. >>Wow! Fascinating Machin >>We've counted every single fish on the West Coast, the United States, every single air from Canada to Mexico. I thought I >>was pretty >>good. I didn't think it was possible. >>Very cool. But what's the number? >>Yeah, If I could tell you, I would. But I'm not allowed to tell you the jam. >>And you know where the salmon are, where they're running all that good stuff. Awesome. Well, congratulations, You guys doing some amazing work is pioneering a great example of just what's coming. And I love this angle of making larger human impact using technology. Where you guys a shaping technology for good things. Really, really exciting. Thanks for coming on, John Kerry. We're here live in Vegas for re invent 2019. Stay with more coverage. Day three coming tomorrow back with more After this break, when a fake intel for making it all happened presented by Intel Without their sponsorship, we wouldn't be able to bring this great content. Thanks for watching
SUMMARY :
Brought to you by Amazon Web service We're here and strengthen the signal the noise on our seventh reinvent of the eight And I'm working with Amazon right now to of the other risks of space weather changed dramatically in 1989 when Superstorm We want to get into the machine learning and how you guys are applying. And at the core of it is some technology we call the Bowery operating system, You got nice chance that you now tell your story. And that's the oceans on. and to report now that climate change is on everyone's agenda, understanding potentially has 16 ships he in the U. S. So we have to do better. What kind of a I in machine learning are you doing? One of the one of the use cases trying to understand you know who's out there. We are operationally active in the Arctic in the tropical So the spirit of cloud and agility static buoy goes away. And on the other side, getting 1000 So we said raw data a fraction of the cost of existing I can almost imagine the instrumentation And so to do Maur with fewer resource is to grow Maurin Look at the product outcome. So we actually have eyes on every single crop that grows in our facilities Is that that thing? So there's a lot of different things we grow, What are some of the cool things you're working on? a we have to use, you know, learning that doesn't require So it sounds like you have to be prepared for identifying the anomaly. And that's the storms They tend to be new use cases like what you So I think I think you know the way the way to think about this is if you're good at something and if you think you have the So scaling the human capabilities are impossible to do before because we just didn't have enough people to do them at scale. And so if you have the questions to So I think that if you partner with people who What is the coolest thing that and in the first round through it actually identified every single Superstorm, seen or done with your project? uh, and that we feed those through algorithms that tell us something about We've counted every single fish on the West Coast, the United States, every single air from Canada I didn't think it was possible. But what's the number? But I'm not allowed to tell you the jam. And you know where the salmon are, where they're running all that good stuff.
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David Stout, Amazon Business | AWS re:Invent 2019
>>long from Las Vegas. It's the Q covering a ws re invent 2019. Brought to you by Amazon Web service is and in along with its ecosystem partners. >>Welcome back to the Cube. Lisa Martin live on the show floor of AWS. A re in that 19 was stupid. And then this is the almost the end of our second day of coverage. And as we were just saying, There's more people in here now than there were probably a couple of hours ago. 65,000 or so folks that AWS is expecting here and I think they're all in the Expo Hall now. Sue and I are pleased to welcome from Amazon business. David Stout, the head of global alliances and partnerships. Stephen, welcome to the Cube. >>Thanks so much for having me excited because this afternoon, >>so everybody on the planet knows amazon dot com. It has transformed our lives. I also think that it's transformed us as consumers and put pressure on any business, be able to deliver to us what we want whenever way wanted >>everybody. This week's getting alerts on their phones of package deliveries. >>Yes, that's why you one of the best parts of your day is when that Amazon package shows up and it's so fast. I always forget what's really order. Hope is for me. But I'd love for you to share with our audience what Amazon businesses. >>So obviously, you just said we all know about Amazon. We'll know about eight of us, right? 65,000 people here this week. Amazon businesses, a group that's been around since 2015 and we're focusing specifically on the needs to procure it needs of business and institutional customers. >>So the big theme that we heard from Andy Jassy was talking about transformation. We can't incrementally change the environment, so tell us a little bit what happens in your space and how that ties in tow, those transformations a couple things. So so one we like. I >>said, we start in 2015 focusing on both private and public sector customers, and what we're really trying to focus on is that experience you talked about For consumers taking that same ease of use and experience to the business world, corporate chairman is really hard and cumbersome. There's a lot of tools that need to be in used, and so we're trying to drive that same ease of use into the corporate and public sector world as well. So one of things that we've done way launched 2015. As I said, way don't share a lot of details. But we did about a year ago announced that we're on about a $10 billion annualized run rate. We're in nine countries around the world so outside the United States were also live in Germany, United Kingdom, France, Italy, Germany, Spain, India, France, Sorry, India, Japan and just announced last month in Canada. So it's, ah, fast growing business and we continue to try to find ways our customers are great to give us feedback on how we can continue to innovate to serve their needs. >>Yeah, you know, it's funny. I have some history, my career, working with procurement organizations, and change is not something I hear from them. When I think of public sector, it's like, Well, it's on the G s, a contract negotiated from the years when you go to companies and you say, Hey, we've got the new product. Oh, well, I got to go through the procurement cycle to get that through these environments. So how do we make sure that companies can take the innovation, you know, be agile and, you know, take advantage of these things now from a human standpoint, yes. So there's >>a couple things. So one this week you're here in a town about digital transformation, right? Something that isn't an event. It's an ongoing evolution, one of things you know, We've been coming to to reinvent for four years now, and what we're seeing and continually saying, is that there's a convergence between the I T strategies and the procurement strategies. A lot of that is happening through technology and enabling a new technology. But it za super interesting observation for us sitting on the sidelines and helping drive some of that innovation for customers. >>The rule of the chief procurement officer has changed a lot in recent years alone. Where this rose. You're saying there's this now convergence with I T. But the CPO has a much bigger opportunity now to become much more of a strategic driver of business, whether it's evaluating supply chain management and looking for ways to streamline operations. Big shift from the financial perspective, Dr Spell some of the things that Amazon business is seeing in your customers and how it is enabling those two sides the I t folks on the procurement folks to come together so that what they're enabling is that digital business transfer. >>Yeah, absolutely so historically procurement teams up CPS and their teams were responsible for very traditional things. Sourcing contract management, risk management, supplier on boarding and off, boarding compliance with you to your point earlier still on regulations and is it on a schedule or not? Those >>are all >>still really important attributes and will continue to be a huge focus areas for those organizations. But I think with the advent of technology, what you're starting to see is a lot more focus on how to use artificial intelligence. How do we use our P? A. How do we use use machine learning to find new opportunities to Dr Efficiencies within those operations? And so I think because of that, what you're starting to see is a lot more harmonization between what see peos are thinking about. The strategy is employing and the c i ose and we're releasing a convergence between those two organizations. Republished. Amazon Business published an article with Procure Con a couple months ago. One of the findings that came out of that study was that there is a convergence happening. Over 55% of the respondents said that their goals are either fully aligned or mostly align with the goals of of the C. I. A. Organization. So we're works pretty excited about that happening. We think that we're gonna be helping customers continue to drive that collaboration and for forward thinking organizations that are trying to drive more technology way believe it's gonna be a requirement in essential. >>That's awesome. It aligns with some of the broader trends we've been seeing in cloud adoption overall, it can't be. I t in the business separately, doing their things. Help us understand how this movement forward translates into innovation for for customers. Yeah, >>so a couple things come to mind, um, eight of us things number things happening here. Eight abyss yesterday, oftentimes is sorry. Oftentimes eight of us is considered as a starter for when you think about digital transformation and cloud transformation. Um, pace of that evolution is amazing, right? Yesterday there were 14 press releases issued on new technologies and capabilities that AWS is delivering directly or through partners and I think those types of things we're helping drive that pace of evolution we talked about earlier. One of the things that I found really interesting is eight of us as a partner network. It's very mature. There's tens of thousands of partners. They launched it in 2013 and it's a huge portion of their business and growth. Amazon business is much younger in our in our maturity on we're just starting to Launch a partner network. One of things were really interested in is how do we work with third party organizations, and my team's responsible for really extending the range and reach of our traditional sales, marketing and service's channels by working with third parties. Those take the forms of primarily software companies. So you see Air P organizations, a procurement platforms and accounting expense management platforms is examples there and in the infrastructure providers that leverage that. So Octa eyes an identity management provider, their sponsor of reinvent this year they're our partner of Amazon business, and we've built a pre configured integration that will allow Octa customers that you're using a single sign of product to access the Amazon business, uh, store easily and within the controls that they've established >>it. Actually, we just had Dave McCann from the eight of us Marketplace on the program earlier, and we've watched the evolution in maturation of marketplace. How does that tie underworld allowing? Really? You know, I I've been going for years. It is close, is what we have to the enterprise app store there. So how does this play into your s? So, you know, I think there's gonna continue to be >>convergence between Amazon business in AWS overtime in the marketplace, we offer kind of a goods marketplace. They offer a software marketplace in a service marketplace. And so I think we're still working on how do we harmonize that experience better. And we've got a lot of work to do there. We have a saying in Amazon that it's always Day one, and that's a great example where we still have a lot of work to do. One >>of the >>things that is another one of our partners, Cooper, which is procure to pay platform and a long time Amazon business partner we've done some pretty creative things to improve the user experience and make it easier for customers is both Cooper and Amazon business and concert Together announced couple months ago. They've built an integration to the eight of US marketplace. And so that's a pretty exciting opportunity where people who are provisioning service is via a theatre. Best marketplace gonna have transaction, flows seamlessly into their, procured up a solution and let you know the user whose provisioning that focus on what they want to do, which is developing new solutions to serve customers. >>Yeah, Cooper is one of our cube clients. I was just covering their event Cooper London just a few weeks ago. One of the things that's interesting about them, and I'd love to get your feedback on the is their community is really massively influential in their technology, and I presume in terms of the partnerships that they forge and as really catalysts for that procurement role being so strategic to the business. Talk to us about some of the customers that you are working with, and there's third party folks as well. How are the influencing the road map of Amazon business? >>Yeah, so our customers are never shy to tell >>us that's a >>pretty right, and that's one of the things that we've been able to grow so quickly, right? So we have. We've segmented our business into four verticals who focus on health care, education, government and then commercial, which is our largest segment. We have custom invites your boards from each one of those segments and those air very intimate working sessions with everyone from micro customers up to Fortune 100 customers that are never shy, as I said to provide feedback on what we need to do better. I was with a client last week who and one of our partners who It was great to hear them say way. They just have been a at a customer advisory board. And we love the fact that those features we suggested to you 12 months ago are now in production. And so it's a huge part of what we do. It's a huge part of what drives our road map. Wey have probably the most sophisticated voice of customer feedback monitoring systems that I've seen, and that includes everything from, you know, our sales professionals talk to customers and log that feedback on future requests to monitoring social feeds to understanding what our customers want. So it's ah, it's a big part of what we do and how we do it. And I think it's one of the things that makes Amazon a really differentiated company business overall. >>All right. So, David, I think most people not only did the no Amazon, but many of them, including disclaimer myself, our Amazon prime customers. You'll have something called Business Prime. Maybe explain a little bit what that is. S >>O. So most of us are prime members as consumers, and there's a number of features to come with that. There's a shipping program, which is where it started, and then we've had a different solutions. Whether it's music or video, there are storage. Amazon business has the same philosophy. And so right now there are. We have a business prime shipping program, which was launched two years ago. We also have a other business prime offerings, including advanced analytics. So within Amazon business, them's on business portal. You can actually look at spend categorization, and we've got some pretty powerful data visualization capabilities, its prime benefit, and we have a pretty extensive road map for other features that are going to continue to come. We have financing vehicles that are tied to it already, and there's there's a lot on the road mouth. >>Well, if you need two more business videos for your business, prime customers, give us a call. We have a large library with Amazon for >>that year for seeing that, you know, >>let's talk about security. It is a fundamental component of any organization because there is so much data and we're only generating more and more and more businesses need to ensure that how they're transacting with any organization and that their data is managed in a secure way. What are some of the fundamental elements of Amazon business that you guys have built into the technology to delay liver that security for your business customers? >>First of all, we're built fully on AWS, as you'd expect, and so there's There's a >>happy about that, by the way. >>So there's there's that's that's just a safety feature that I think it gives most of his comfort. I think back to this kind of notion of convergence of I t and procurement. This is something I find really interesting. And so, um, this prick your con article I mentioned a few minutes ago one of the findings and that was that 70% of organ of respondents said that their security strategy is shared jointly between their i t and the procurement teams. And so obviously security here it reinvent you walked the expo floor. There is an entire row of things that are focused on security and how to continue to drive that within the cloud in an efficient way. This whole concept of I t and procurement coming together share objectives. I think that's a great example where it's already happening, and we continue to expect that it will happen in more detail. >>What are some of the things that surprised you most about the last day and 1/2 with all the announcements that folks understanding more about Amazon business, some of the feedback that you've gotten on the show floor or in customer meetings that the kind of highlight? Yeah, we're doing the right thing. Here >>S o. I think >>for it's always humbling when people don't know about us, right, Asai said. We've built a pretty big business, but it's still really, really early on dso It's to me that's a great opportunity that we can continue to be more to educate customers about the opportunity and how Amazon can help transform their procurement practices. It's still super release, so we're always wanting to hear that feedback. And what else could we d'oh For customers that are aware of us? What's been really also humbling is how much they're finding us to be a bigger and bigger portion of their strategic vision in the future. And so we're really excited about that on both fronts, right? The opportunity to Maur, but also that customers who are adopting us or seeing great opportunities to consolidate their suppliers Dr Greater Efficiencies and, most importantly, provide a better end user experience that they're used to from their home. Purchasing >>of this last question for you Looking at the vertical focus that you guys are taking, you mentioned the verticals, any of them in particular that are really kind of leading the way here. For that I t procurement strategic collaboration. You mentioned healthcare, commercial, anything that you really see as early adopters leading edge. >>So we actually see there's probably some some nuances between each vertical, but we've seen some great adoption across all for those vertical. So we have 55 of the Fortune 100 as customers. We have 80% of the largest educational institutions in the U. S. Is customers. We have a greater than 50% of the largest health systems in the U. S. Is customers already and greater than 40% of the largest municipalities in United States. So so we've seen some really great adoption across all four segments. Again, I think the needs of a small dentist's office are gonna be different than the needs of industrial manufacturing organization. And so we continue to find solution sets with little dress, the needs of each one of those customers. We have strategic teams that are focused specifically on the segments and how to solve them. And as I said before, customers will always tell us what we could do better at >>that. Really, >>What drives our innovation >>and where can folks go? Business owners small enlarged to learn more about Amazon business >>amazon dot com slash business >>Easy, David. Thank you for joining student on a program and sharing with us What Amazon business as we appreciate it. >>Very welcome. Thanks for having me. >>Alright. First the Minutemen. I'm Lisa Martin and you're watching the Cube from Day two of our coverage of aws reinvent 19 from Vegas signing off. Thanks for watching
SUMMARY :
Brought to you by Amazon Web service 65,000 or so folks that AWS is expecting here and I think they're all in the so everybody on the planet knows amazon dot com. This week's getting alerts on their phones of package deliveries. Yes, that's why you one of the best parts of your day is when that Amazon package shows up and it's focusing specifically on the needs to procure it needs of business and institutional customers. We can't incrementally change the environment, so tell us a little bit what happens in your space and how So one of things that we've done way it's on the G s, a contract negotiated from the years when you go to companies and you say, A lot of that is happening Dr Spell some of the things that Amazon business is seeing in your customers and how it is enabling risk management, supplier on boarding and off, boarding compliance with you to your point earlier Over 55% of the respondents said that their goals are either fully aligned or mostly align with the goals I t in the business separately, doing their things. One of the things that I found really interesting is eight of us as a partner network. So how does this play into your convergence between Amazon business in AWS overtime in the marketplace, we offer kind of a goods marketplace. the user whose provisioning that focus on what they want to do, which is developing new solutions to serve customers. One of the things that's interesting about them, and I'd love to get your feedback on the is their community is really pretty right, and that's one of the things that we've been able to grow so quickly, right? You'll have something called Business Prime. O. So most of us are prime members as consumers, and there's a number of features to come with Well, if you need two more business videos for your business, prime customers, give us a call. of Amazon business that you guys have built into the technology to delay liver that And so obviously security here it reinvent you walked the expo floor. What are some of the things that surprised you most about the last day and 1/2 with all the announcements dso It's to me that's a great opportunity that we can continue to be more to educate customers about the opportunity and how Amazon of this last question for you Looking at the vertical focus that you guys are taking, you mentioned the verticals, We have strategic teams that are focused specifically on the segments and that. Thank you for joining student on a program and sharing with us What Amazon Thanks for having me. of our coverage of aws reinvent 19 from Vegas signing off.
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Bobby Allen, CloudGenera & William Giard, Intel | AWS re:Invent 2019
>>long from Las Vegas. It's the Q covering a ws re invent 2019. Brought to you by Amazon Web service is and in along with its ecosystem partners. >>Welcome back to the Cube. We are in Las Vegas, Lisa Martin with John Wall's. I'm very excited that we're kind of color coordinated >>way. Didn't compare notes to begin with, but certainly the pink thing. It's worth it if >>you like. You complete me. >>Oh, thank you. Really, Joe, I don't hear that very often. My wife says that >>you tell that we're at the end of day one of the coverage of A W s three in bed. Good day, though. Yes, it has been very excited. We have a couple of guests joining us for our final segment on this. Please welcome. We have Bill Gerard CTO of Digital Transformation and Scale solutions at Intel Bill, welcome to our show. >>Thank you very much. Happy to be here >>And one of our friends. That's no stranger to the Cube. One of our former host, Bobby Allyn, the CEO of Cloud Generate. Bobby. >>Thank you. Thank you for having us. >>Guys, here we are. This there has not been a lull in the background noise all day. Not reinvent day one. But Bobby want to start with you. Talk to her audience about cloud genera. Who are you guys? What do you do? And what's different about what you're delivering? >>One of the first things is different about Claude Generous where we're located. So we're in Charlotte, which I call Silicon South. So we're kind of representing the East Coast, and we're a company that focuses, focuses on helping with workload, placement and transformation. So where you don't know whether something should go on from off grim. If you put it in Amazon, which service's should have consumed licensing models? Pricing models way help you make data driven decisions, right? So you're not just going based on opinion, you're going based on fact. >>And that's challenging because, you know, in the as, as John Ferrier would say, No Cloud Wanda Otto, which was compute network storage, it was the easy I shouldn't say easy, but the lift and shit applications that enterprises do are these workloads should go to the cloud. Now we have you know what's left over, and that's challenging for organization. Some of the legacy once can't move. How do you help from a Consul Tatum's down point that customers evaluate workloads? What data are they running? What the value that data has and if they are able to move some of those more challenging applications. >>So part of the framework for us, Lisa, is we want to make sure we understand what people are willing and able to change right, because sometimes it's not just about lower costs. Sometimes it's about agility, flexibility, deploying a different region. So what we often start with his wit is better look like you would assist us with life for your organization. And so then, based on that, we analyze the applications with an objective, data driven framework and then make sure the apse land where they're supposed to go. We're not selling any skewer product. We're selling advice to give you inside about what you should do, >>Bobby, I think. And maybe Bill to you could chime in here on this. If you give people a choice, What does this look like? What you know, What do you want? I don't want to do anything right. I want to stay put, right? But that obviously that's not an option, But you I'm sure you do get pushed back quite a bit from these almost the legacy mindset. And we've talked a lot about this whole transformation versus transition. Some people don't want to go, period. So how do you cajole them? Persuade them bring them along on this journey? Because it's gonna be a long trip. Yeah, I think you gotta pack a lunch. >>It's a good point. I think what we've seen, most of them have data experience that this is a tried and elements didn't get the results that they expected. This is where you know, the partnership that we have with call General. Really? You know that data driven, intelligent, based planning is super important, right? We want to really fundamentally health organizations move the right workloads, make sure they get the right results and not have to redo it. Right? And so part of that, you know, move when you're either past scars or not used to what you're doing. Give him the data and the information to be able to do that intelligently and make that as fast as they can. And you know, at the right, you know, experience in performance from a capability perspective. >>So so many businesses these days, if they're not legacy if they're not looking in the rear view mirror, what is the side mirror site? Objects are closer than they appear, even for Amazon. Right? For all of these companies, there are smaller organizations that might be born in a cloud compared to the legacy two words. And if they're not looking at, we have to transform from the top down digitally, truly transform. Their business may not be here in a year or two, so the choice and I think they need to pack a lunch and a hip flask for this because it's quite the journey. But I'm curious with the opportunity that cloud provides. When you have these consultation conversations, what are This? Could be so transformative not just to a business, but to a do an entire industry. Bill talked to us from your perspective about some of the things that you've seen and how this next generation of cloud with a I machine learning, for example, can can really transfer like what's the next industry that you think is prime to be really flipped upside down? >>Well, the good news is I think most of the industries in the segment that we talked to have realized they need to some level of transformation. So doing the business as usual really isn't an option to really grow and drive in the future. But I do think the next evolution really does center on what's happening in a I and analytics. Whether it's, you know, moving manufacturing from video based defect detection, supply chain integrity. You know what's happening from a retail was really the first in that evolution, but we see it in health care in Federal Data Center modernization, and it's really moving at a faster pace and adopting those cloud technologies wherever they needed, both in their data center in the public, cloud out of the edge. And we'll start to see a real shift from really consolidation in tow. Large hyper converts, data centers to distributed computing where everything again. And that's where we're excited about the work we're doing with the Amazon, the work we're doing with Eyes V partners to be at the capability where they need it, but I think it will be really the next. Evolution of service is everywhere. >>Never talk us through an example or use case of a customer that you're working with, a cloud genera with intel and and a W S. What does that trifecta look like for, say, a retailer or financial service is organization >>so that that looks like this? ELISA. When we when we talk about workload placement, we think that most companies look at that as a single question. It's at least a five fold question. Right there is the venue. There's the service. There's the configuration, the licensing model and the pricing model. You need to look at all five of those things. So even if you decided on a DBS is your strategic partner, we're not done yet. So we have a very large financialservices customer that I can't name publicly. But we've collaborated with them to analyze tens of thousands of workloads, some that go best off from some that go best on for him. And they need guidance and coaching on things like, Are you paying for redhead twice your pay for licensing on him? Are you also paying for that in the cloud? There are things that maybe should be running an RT s database as a service. Here's your opportunity to cut down on labor and shift some of the relationships tohave, toe re index and databases is not glamorous or differential to value for your business. Let's take advantage of what a TBS does well and make this better for your company. One of the things that I want to kind of introduce to piggyback on your question. We lean on people process technology as kind of the three, the three legged horse in the Enterprise. I want to change that people process product or people process problem. We're falling in love with the tech and getting lazy. Technology should be almost ubiquitous or under the covers to make a product better or to solve a problem for the customer. >>Well, maybe on that, I mean automation concern to come in and make a big play here because we're taking all these new tasks if you could automate them that you free your people, your developers to do their thing right. So you raise an interesting point on that about being lazy and relying on things. But yet you do want off put our offload some of these nasty not to free up that creativity and free up the people to do what they're supposed to be doing. It's a delicate balance, though, isn't it? It is. It is. This >>is where I think the data driven, you know, informed decisions important. We did a lot of research with Cloud Jenner and our customers, and there's really four key technical characteristics when evaluating workload. The 1st 1 of course, is the size of the data. Where is the created words They use Words that consumed the 2nd 1? Is the performance right? Either performance not only to other systems around it or the end user, but the performance of the infrastructure. What do you need out of the capability? The level of integration with other systems? And then, of course, security. We hear that time and again, right? Regulatory needs. What are we having from top secret data to company sensitive data? Really Getting that type of information to drive those workload placement decision becomes at the forefront of that on getting, you know, using cloud gender to help understand the number of interfaces in and out the sides of the data. The performance utilization of the system's really helps customers understand how to move the right workload. What's involved and then how to put that in the right eight of us instance, and use the right ideas capabilities, >>and you and you both have hit on something here because the complexity of this decision, because it's multi dimensional, you talked about the five points a little bit ago. Now you talked about four other factors. Sue, this is not a static environment, No, and to me that as you're making a decision, that point is what's very difficult for, I would assume for the people that you're interfacing with on the company level. Yes, because it's a moving target for them, right? They just it's it's dynamic and changing your data flows exponentially. Increasing capabilities are changing. How do you keep them from just breaking down? >>I don't want to jump in on that, because again, I'm going to repeat this again. That my thesis is often technology is the easy part. We need to have conversations about what we want to do. And so I had a conversation earlier today. Think of Amazon like a chef. They could make anything I want, but I need to decide what I want to eat. If I'm a vegan and he wants steak. That's not Amazons fault. If they can't cook something, that's a mismatch of a bad conversation. We need to communicate. So what I'm finding is a lot of executives are worried about this. There were Then you're going to give me the right the wrong answer to the right question. The reality is you may have the wrong question. First of all right, the question is usually further upstream, so the worry that you're gonna give me the wrong answer to the right question. But often you need to worry that you're getting your starting with the wrong question. You're gonna get the right answer asked the right question first. And then you got a chance to get to the final destination. But >>and then he in this multi cloud world that many organizations live in, mostly not My strategy could be by Emma A could be bi developer preference for different solutions. A lot of Serios air telling us we've inherited a lot of this multi cloud and technical debt. Exactly. So does not just compound the problem because to your point, I mean you think of one way we hear so many different stats about the number of clouds that on average enterprises using is like 5 to 9. That whole world. That's a reality for organizations. So in terms of how the business can be transformed by what you guys are doing together, it seems like there's a tremendous opportunity there. But to your point, Bobby, where do you start? How do you help them understand what? That right first question is at the executive level so that those four technical points that Bill talked about Tek thee you know, the executive staff is all on board with Yes, this is the question we're asking then will understand it. The technology is right. Sold >>it. It's got to start with, Really? What? The company's business imperatives, right? It can't start with an I t objective. It's it's Are we moving into new markets? Do we need thio deploy capabilities faster? Are we doing a digital customer experience? Transformation? Are we deploying new factories, new products into new regions, and so really the first areas? What's the core company strategy, imperatives of the business objectives? And >>then how >>does I t really help them achieve that? In some cases, it may be we have to shift and reduce our data center footprints way have to move capabilities to where we have a new region. Deployments, right? We've got to get him over to Europe. We don't have capabilities in Europe. We're going to Asia. I've got a mobile sales force now where I need to get that customer, meet the customer where they're doing, you know, in the retail store, and >>that >>really then leads quite simply, too. What are the capabilities that we have in house that we're using? >>How are >>they being utilized? And he's using them, and then how do we get them to where they need to be? Some cases accost, imperative. Some cases and agility, Time to market and another's and we're seeing this more often is really what are the new sets of technologies? A. I service is training in forgetting that we're not experience to do and set up, and we don't want to spend the time to go train our infrastructure teams on the technology. So we'll put our data scientists in there figuring out the right set of workloads, the right set of technology, that we can then transform and move our applications to utilize it really starts, I think with the business conversation, or what's the key inflection point that they're experiencing? >>And have you seen that change in the last few years that now it's where you know, cloud not cloud. What goes on Cloud was an I t conversation to your point, Bill. And then the CEO got involved in a little bit later. But now we're we're seeing and hearing the CEO has got to be involved from a business imperative perspective. >>Share some data, right? Uh, so, you know, a couple of years ago, everybody was pursuing cloud largely for cost. Agility started to become primary, and that's still very important. A lot of the internal enterprise data modernizations were essentially stalled a bit because they were trying to figure how much do we move to the the public cloud, right. We want to take advantage of those modern service is at that time, we did a lot of research with our partners. He was roughly 56% of enterprise workload for in their own data center. You know, the rest of them Republic Cloud. And then we saw really the work, the intelligent workload discussion that says we've had some false starts. Organizations now really consistently realize they need both, you know, their own infrastructure and public cloud, and we've actually seen on increase of infrastructure modernization. While they're moving more and more stuff to the cloud, they're actually growing there on centre. It's now roughly 59% on Prem today for that same business, and that's largely because they're using more. Cloud service is that they're also even using Maur on premise, and they're realizing it's a balance and not stalling one or starving one and then committing to the other the committing to both and really just growing the business where it needs to go. >>Strategic reasons. All right? >>Yes, well, there should be four strategic reasons. There aren't always back to your question about which question asked. One of the questions I often ask is, What do you think the benefits will be if you go to cloud? And part of what happens is is not a cloud capability? Problem is an expectation problem. You're not gonna put your GOP system in the cloud and dropped 30% costs in a month, and so that's where we need to have a conversation on, You know, let's iterating on what this is actually gonna look like. Let's evolve the organization. Let's change our thinking. And then the other part of this and this were clouded or an intel come in. Let's model with simulation looks like. So we're gonna take those legacy work clothes unless model containers. Let's model Micro Service is so before you have to invest in transformation to may not make sense. Let's see what the outcome's look like through simulation through a through M l and understand. Where does it make sense to apply? The resource is, you know, to double click on that solution that will help the business. >>I was gonna finish my last question, Bobby, with you saying, Why, Cloud General? But I think you just answered that. So last question for you, though, from from an expectation perspective, give me one of your favorite examples of customer whatever kind of industry there and that you've come in and helped them really level, set their expectations and kick that door wide open. >>That's tough, many >>to choose from. >>Yeah, let me let me try to tackle that one quickly. Store's computer databases. Those are all things that people look at I think what people are struggling with the most in terms of kind of expectations is what they're willing and able to change. So this is kind of what I leave on. Bill and I talked about this earlier today. A product is good, a plan is better. A partnership is best. Because with the enterprises of saying is, we're overwhelmed. Either fix it for me or get in there with me and do it right. Be in this together. So what we've learned is it's not about were close applications. It's all kind of the same. We need help. We're overwhelmed. I want a partner in telling Claude Juncker the get in this thing with me. Help me figure this out because I told you this cloud is at best a teenager. They just learned how to drive is very capable, but it needs some guard rails. >>I love that. Thanks you guys So much for explaining with Johnny what you guys are doing together and how you're really flipping the model for what customers need to be evaluated and what they need to be asking. We appreciate your time. >>Thank you for having us >>our pleasure. Thank you. for John Wall's I'm Lisa Martin. You've been watching the Cube at Reinvent 19 from Vegas. Wants to go tomorrow.
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Brought to you by Amazon Web service Welcome back to the Cube. Didn't compare notes to begin with, but certainly the pink thing. you like. Really, Joe, I don't hear that very often. you tell that we're at the end of day one of the coverage of A W s three in bed. Thank you very much. That's no stranger to the Cube. Thank you for having us. What do you do? So where you don't know whether something should go on from off grim. And that's challenging because, you know, in the as, as John Ferrier would say, So what we often start with his wit is better look like you And maybe Bill to you could chime in here on this. at the right, you know, experience in performance from a capability perspective. so the choice and I think they need to pack a lunch and a hip flask for this because it's quite the journey. Well, the good news is I think most of the industries in the segment that we talked to have realized a cloud genera with intel and and a W S. What does that trifecta And they need guidance and coaching on things like, Are you paying for redhead twice your pay because we're taking all these new tasks if you could automate them that you free your people, decision becomes at the forefront of that on getting, you know, using cloud gender to help understand because it's multi dimensional, you talked about the five points a little bit ago. And then you got a chance to get to the final destination. points that Bill talked about Tek thee you know, the executive staff is imperatives of the business objectives? customer, meet the customer where they're doing, you know, in the retail store, and What are the capabilities that we have in house that the right set of technology, that we can then transform and move our applications to utilize it And have you seen that change in the last few years that now it's where you know, Organizations now really consistently realize they need both, you know, All right? One of the questions I often ask is, What do you think the benefits will be if you go I was gonna finish my last question, Bobby, with you saying, Why, Cloud General? It's all kind of the same. Thanks you guys So much for explaining with Johnny what you guys are doing together and Wants to go tomorrow.
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Philippe Courtot, Qualys | Qualys Security Conference 2019
>>from Las >>Vegas. It's the cues covering quality security Conference 2019 by quality. Hey, welcome back already, Jefe Rick here with the Cube were in Las Vegas at the Bellagio at the Kuala Security Conference. It's the 19th year they've been doing this. It's our first year here, and we're excited to be here. And it's great to have a veteran who's been in this space for so long to give a little bit more of historical perspective as to what happened in the past. Where we are now, what can we look forward to in the future? So coming right off its keynote is Felipe Quarto, the chairman and CEO of Qualities felt great. See, >>Thank you. Same. Same same for me. >>Absolutely. So you touched on so many great topics in your conversation about kind of the shifts of of modern computing, from the mainframe to the mini. We've heard it over and over and over. But the key message was really about architecture. If you don't have the right architecture, you can't have the right solution. How is the evolution of architects of architectures impacted your ability to deliver security solutions for your clients >>So no That's a very good question. And in fact, you know what happened is that we started in 1999 with the vision that we could use exactly like Salesforce. They'll come this nascent Internet technologies and apply that to security. And s and Marc Benioff applied that essentially changing the way serum was essentially used and deployed in enterprises and with a fantastic success as we know. So for us, the I can't say today that 19 years later the vision was right. It took a significant longer because the security people are not really, uh, warm at the idea of Senate Lee, uh, having the data interview which was in place that they could not control. And the i t people, they didn't really like a toll. The fact that certainly they were not in control anymore of the infrastructure. So whether a lot of resistance, I wever, we always I always believe, absolutely believe that the cloud will be the architecture to go back. A lot of people make the confusion That was part of the confusion that for people it was a cloud, that kind of magical things someplace would you don't know where and when I was trying to explain, and I've been saying that so many times that well, you need to look at the club like a computer that can architecture which distribute the computing power for more efficiently than the previous one, which was Clyde Server, which was distributing the computing power for better then, of course, the mainframes and minicomputers. And so if you look at their architecture's so the mainframe were essentially big data centers in in Fort Knox, like setting private lines of communication to damn terminal. And of course, security was not really an issue then, because it's a gritty was building by the IBM said company simply with the minicomputer, which then was, instead of just providing the computing power to the large, very large company could afford it. Now 70 the minicomputer through the advance and say, My conductor technology could reduce the food frank. And then I'll bring the company power to the labs and to the departments. And that was then the new era of the dish, your equipment, the primes, that General et cetera, Uh, and then conservative. So what client service did again? If you look at the architecture, different architectures now, incidently servers LAN or the Internet network and the PC, and that was now allowing to distribute the computing power to the people in the company. And so, but then you needed to so everybody. Nobody paid attention to security because then you were inside of the enterprise. So it starts inside the wars of the castle if you prefer. So nobody paid attention to that. It was more complex because now you have multiple actors instead of having one IBM or one desert equipped. But its center said, You have the people manufacturing the servers. The software that that obeys the PC is an unannounced excellently there was the complexity increased significantly, but nobody paid attention to security because it was not needed. Until suddenly we realized that viruses could come in through the front door being installed innocent. You were absolutely, absolutely compromised. And of course, that's the era of the anti VARS, which came in and then because of the need to communicate more more. Now, Senator, you could not stay only in your castle. You need to go and communicate your customers to your suppliers, et cetera, et cetera. And now you were starting to up and up your your castle to the word and a low now so that the bad guy could come in and start to steal your information. And that's what the new era of the far wall. Now you make sure that those who come in But of course, that was a bit naive because there were so many other doors and windows that people could come in, you know, create tunnels and these and over that transfer, insure your custard. Because the day I was becoming more, more rich and more more important, more value. So whatever this value, of course, the bad guys are coming in to try to sell it. And that was that new era off a win. Each of attention to security. The problem is being is because you have so many different actors. There was nothing really central there. Now. I just suddenly had Maura and more solutions, and now absolutely like 800 vendors. Boarding on security and boating on anything is shortly at the end of the day because you put more more weight, and then you also increasing complexity in all these different solutions. Didn't they need to talk together? So you have a better context, but they weren't designed to talk together. So now you need to put other system where they could communicate that information. So you complicated, complicated, complicated the solution. And that's the problem of today. So now cloud computing comes in and again. If you look at the architecture of cloud computing, it's again Data centers, which not today, have become, thanks to the technology, having infinite, almost company power and storage capabilities. And like the previous data center, there are much more fracture because you just once gave and they become essentially a bit easier to secure. And by the way, it's your fewer vendors now doing that. And then, of course, the access can be controlled better on then. Of course, the second component is that the land and the one it's now the Internet and the Internet, of course, eyes the Web communications extremely cheap, and it brings you in every place on the planet and soon in Morse. Why no so and so now. The issue today is that still the Internet needs to be secure, and today how are you going to secure the Internet? Which is very important thing today because you see today that you can spoof your image, you can spoof your website. You could attack the Deanna's who? Yes, there's a lot of things that the bad guy still do in fact, themselves that ever is the Internet, of course, to access everywhere, so they take advantage of it. So now this is obviously, you know, I created the trustworthy movement many years ago to try to really address that. Unfortunately, qualities was too small, and it was not really our place. Today there's all the Google, the Facebook, the big guys which contract their business, depend on the Internet. Now need to do that and I upload will be been criticised very much so. Google was the 1st 1 to essentially have a big initiative. I was trying to Bush SSL, which everybody understands secret encryption, if you prefer and to everybody. So they did a fantastic job, really push it. So now today's society is becoming like okay, it's a said. You want to have this a settle on your communication, but that's not enough. And now they're pushing and some people criticize them, and I absolutely applaud them to say we need to change the Internet protocols which were created at the time when security you were transferring information from universities. And so for these was a hay days, you know, if everything was fine, there's no bad guys. No, The heebie day is if you like arranging that everybody was free, Everybody was up in fantastic. Okay. And now, of course, today, these poor cold this to be a graded, which is a lot of work. But today I really believe that if you put Google Amazon Facebook altogether and they can fix these internet for records so we could forget about the spoofing and we forget about all these fishing and all this thing this is there responsibility. So and then you have now on the other side, you have now a very intelligent devices from in a very simple sensors and, you know, too sophisticated devices the phone, et cetera, and Maura and more Maur devices interconnected and for people to understand what is being so This is the new environment. And whether we always believe is that if you adopt an architecture which is exactly which fits which is similar, then we could instead of bolting security in, we can also have the build security in voting signal on. We could be in security in. And we have been very proud of the work that went down with my car itself, which we announce, in fact, reluctantly recently, very recently, that, in fact, our agent technologies now it's banned erred in Microsoft. So we have been security with Microsoft in So from a security perspective today, if you go to the Microsoft as your security center, you click on a link, and now you have the view. If you're in tar, is your environment courtesy of record? It's agent. You click on a second link, and now you have the view of your secret cameras. First year, crazy of the same qualities agent. And then you click on the third inning with us. Nothing to do with quite it's It's old Mike ourself you create your playbook and Yuri mediates The security in this environment has become quickly, quick, nothing to in store, nothing to update, and the only thing you bring. All your policies saying I don't want to have this kind of machine exposed on the Internet on what this is what I want and you can continuously owed it essentially in real time, right? So, as you can see, totally different than putting boxes and boxes and so many things. And then I think for you, so very big game changer. So the analogy that I want you that I give to people it's so people understand that paradigm shift. It's already happening in the way we secure our homes. You put sensors everywhere, your cameras of detection, approximately detection. Essentially, when somebody tried to enter your home all that day, that's continuously pumped up into an incident response system. And then from your phone again across the Internet, you can change the temperature of your rooms. You can do it. You can see the person who knocks on the door. You can see its face. You can open the door, close the door, the garage door. You can do all of that remotely and automatically. And then, if there's a burglar, then in your house, who's raking immediately that the incidence response system called the cops or the farmer shirt? If good far. And that's the new paradigm. So security has to follow that product, and then you have interesting of the problem today that we see with all the current security systems incidents Original system developed for a positive force. Positive and negative are the enemy reedy off security? Because if you have forced positive, you cannot automate the response because then you're going to try to respond to something that is that true? So you are. You could create a lot of damage. And the example. I give you that today in the if you leave your dog in your house and if you don't have the ability the dog would bark would move, and then the senses will say intruder alert. So that's become the force. Pretty. So how do you eliminate that? By having more context, you can eliminate automatically again this false positives, like now you, I think a fingerprint of fuel dog and of his voice. And now the camera and this and the sensors on the voice can pick up and say, Oh, this is my dog. So then, of course, you eliminate that forces right now, if if another dog managed to return your home through a window which was open or whatever for so what do we know? A window was open, but you know you can't necessarily fix it on the dog weapons, then you will know it. Sze, not yours. So that's what securities avoiding such a huge sea of change which is happening because of all that injured that end today Companies today after leverages nuclear technology which are coming, there's so much new to college. What people understand is where's that technology coming from? How come silently we have doctors cybernetics a ll these solutions today which are available at almost no cost because it's all open source So what happened is that which is unlike the enterprise software which were Maur the oracle, et cetera, the manufacturer of that software today is in fact the cloud bubbly club Sanders, the Amazon, the Google, the Facebook, the macro self which shouldn't be needed to have to develop new technology so they could scale at the size of the planet. And that very shrewdly realized that if I keep the technology for me, I'm essentially going to imprison. The technology is not going to evolve. And then I need other technologies that I'm not developing. So they realize that they totally changed that open source movement, which in the early days of happens offers more controlled by people who had more purity. If you prefer no commercial interests, it was all for the good, off the civilization and humankind. And they say they're licensing Modern was very complex or the simplified all of that. And then Nelson and you had all this technology coming at you extremely fast. And we have leverage that technology, which was not existing in the early days when when such was not come started with the eunuchs, the lamb, pork or what's called leaks. Apache mice Fewer than Petri limiting Announcer Tiel This technology, like elasticsearch, was coming. We index today now back and three trillion points or less excerpts, clusters, and we return information in 100 minutes seconds and then on the calf campus, which is again something that open source way Baker Now today, five million messages a day and on and on and on. So the word is changing. And of course, if that's what it's called now, the dish transformation now enterprises to be essentially a joy to reach out to the customers better and Maur, they need to embrace the cloud as well, >>right? I >>do retool their entire right infrastructure, and it's such A. It's a huge sea of change, and that's what we see even the market of security just to finish now, evolving in a totally different ways than the way it has Bean, which in the positive market of security was essentially the market for the enterprise. And I'm bringing you might my board, my board, towns, traditions that you have to go in installed and make work. And then you had the the anti virus, essentially for all the consumers and so forth. So today, when we see the marketplace, which is fragmenting in four different segments, which is one is the large enterprise which are going to essentially constantly data start moving to the transformation. Leveraging absolutely develops, which isn't becoming the new buyer. And, of course, so they could improve their I t. For to reach out to more customers and more effectively than the current providers. As I mentioned earlier, which are building security in the knife, you use them. You don't have to worry about infrastructure about how many servers you need, amenities. It's all done for you and something about security. The third market is going to be in an emergence of a new generation of managed Grannie service providers which are going to take all these companies. We don't have enough resources. Okay, Don't worry. I'm going to help you, you know, duel that digital transformation and help you build the security. And then there's a totally new market of all these devices, including the phone, et cetera, which connects and that you essentially I want to all these i, o t and I ot devices that are or now connected, which, of course, present security risk. So I need to also secure them. But you also need to be able to also not only check their health to make sure that okay, because you cannot send people read anymore. So you tournament simply on security. If you find that that phone is compromised, you need to make to be able to make immediate decisions about Should I kill that phone? Destroyed everything in it. Should I Now don't let that phone connect any more to my networks. What should I do? Should I, by the way, detected that they've done with the application which another loud Because what we see is more and more companies are giving tablets to their users and in doing so now, today's the company property so they could say, OK, you use these tablets and you're not allowed to do that so you could check all of that and then automatically. But that again requires full visibility in what you are. And that's why just to finish, we make a big decision about the few three months ago that were We build the ability for any company on the planet to automatically build their targetable itis it eventually, which nobody knows what they have. That old networking environment. You don't know what connects to have the view of the known and the unknown totally free of charge across on premise and pawned crowd continues Web obligations or to united devices to come. So now that's the cornerstone of securities with that totally free. So and then, of course, you have all these additional solutions, and we're being very scalable up in platform where we can take data, a passel data as well. So we really need to be and want to be good citizen here because security at the end of it, it's almost like we used to say, like the doctors, you have to have that kind of feeble court oath that you can do no arms. So if you keep if you try to take the data that you have, keep it with you, that's all.
SUMMARY :
So coming right off its keynote is Felipe Quarto, the chairman and CEO of Qualities So you touched on so many great topics in your conversation So the analogy that I want you that I give to people it's so people understand because security at the end of it, it's almost like we used to say, like the doctors, you have to have that kind of
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AWS Closing Thoughts | AWS Storage Day 2019
>>so we're seeing the dramatic impact of cloud in the market place. But you know what's interesting? We're just getting started. Very high growth rates and cloud huge, huge market. But there's so much more to go. There's a multi trillion dollar marketplace. When you talk to Andy Jassy, he's got huge visions in the cloud. And so the storage portfolio has to emerge beyond just S three e. B. S. You've gotta have all kinds of other capabilities and service is which we've seen today in the announcements here. Here it's storage day. We're going to see Maur it reinvent. We're very excited. The Cube is gonna be there and where it again. We're just seeing the innovation from Amazon continuing now really trickled down to the storage of the big take away from me was it's not only the benefits of cloud being able to reduce all that non differentiated heavy lifting to use that popular term. It's really about the integrations. So I can now take advantage of all the innovations around new availability zones and and and the regional capabilities that Amazon brings the machine intelligence capabilities. I can take advantages of new service's around functions or lander what many people call serverless. So whatever the Amazon engine does now, all these storage service is Come take advantage of that. And that really to me was when the light bulb went off. We talked about this flywheel effective cloud. It's just getting Maur and more and more momentum. So So check out these announcements, Dig in deep, check out the queue. But AWS reinvent will be there and thank you for watching everybody.
SUMMARY :
We're just seeing the innovation from Amazon continuing
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Matthew Cascio, American Red Cross | KubeCon + CloudNativeCon NA 2019
>>Live from San Diego, California It's the Q Covering Koopa and Cloud Native Cot Brought to you by Red Cloud. Native Computing Pounding and its ecosystem >>Welcome back, toe Gorgeous. SAN Diego, California This is Q Khan Cloud Native Khan. 29 years. I'm still minimum. My co host is John Troyer, and this is the end of three days water wall coverage over 12,000 and 10 d Having a welcome to the program. Cassie, Who's the executive director at the national headquarters for v. American Red Cross. Matt. Thank you, American Red Cross. And thank you so much for joining us. >>Yeah. Thanks for having me. Uh, it's been a great conference so far. Uh, you know, we're here to share our story where as an end user on our journey with Cloud native with kubernetes Andi how that helps Red Cross do what we do, which is help people in need a cz best we can every day. >>Eso no matter what industry I talked to, everybody's dealing with change. There's always more things happening. American Red Cross. I mean, you know, it feels like I hear American Red Cross mentioned Maur a cz Time goes on because you know everything from, you know, things related to climate through, you know, global events and the like. So maybe before we get into some of the tech, just give us, you know, you know your role there and how kind of the changing world impact your organization. >>Sure. So my role is to support a few different business units. One is biomedical marketing. We try to recruit blood donors, too. Give blood at Red Cross Blood Dot or GE and other channels. That's obviously a significant part of what we d'oh were major player in the blood supply market in the US we provide service is to the armed forces, you know, in that regard as well. So that's part of it. Part of it is I work with humanitarian service is group as well to recruit financial donors on recruit volunteers. That's primarily through Red Cross. That or GE a T least as faras my group goes on, then corporate brand marketing and chapter related marketing and communications. So all that happens through Red Cross that Oregon Red Cross blood dot organ some related platforms on those our flagship brand products. >>Okay, And what led to the American Red Cross being part of this cloud. Native computing, Yeah, system. >>Our journey is a lot like, you know, a lot of other folks. We had a very, you know, monolithic type of architecture. We had all of these different business units with the different priorities, different timelines, different needs wrapped up into one big monster of a platform that, you know, kind of bundled up risk for everybody in this one platform. And, uh, you know, we'd always have collisions of priorities, mostly not to mention the resource issues of who's gonna work, you know, on what? At what time. And so a few years ago, we started talking about breaking that down. And, um, we've been lucky to have some technical leaders that are very aware of and welcoming to new cloud native technologies. We decided at that time to pursue, you know, a cloud native architecture. And what we have today in a few years later, is two years worth of being in production with a platform that runs on Amazon. We take advantage of a lot of the native orchestration tools there for running our clusters. And we've been able to service, you know, those different needs in a much more nimble way. We can release something for a Red Cross blood dot or without risking much on the financial donation side or on the volunteer recruitment side. And likewise, you know, for those other groups, we can kind of separate out the risks for each of those groups. And that's that's been a great, great benefit. >>You've been on the the vendor side. The for profit side is I t very different at the non profit. If you're looking, people are looking down, you get >>higher. Yeah, You know, I have been doing it a long time, a lot of different perspectives. But I think you know what I tried to do. And I would. I think I've seen work best is when I t is not the ticket taker, you know, integrated with the business. I'm very fortunate to have some business partners at Red Cross that collaborate. You know, every day we're having conversations every day. We have some people on our team that feel as though they're accountable for business outcomes, not just, you know, doing cool technology things, you know, For example, you know, multiyear evolution of process related to being more agile. We've got so much more integration and communication with business teams have gone from, you know, something like one release every five months now due to a weak, you know, and I think we could do more. It's just we don't have the need to do more. Um, and that's a huge, huge, big lift. You know, there's a lot of conversations that need to happen. Should make that work. >>Yeah, it's all a journey, right? We're all we're all improved. Continuous improvement, but so follow up there. So as a 90 leader for a very large organization, you know, they're one of the things people are saying this year. Wow. The conference is big. So many new technologies. So many new company somebody open source projects. You know, you're in the middle of this journey. You can't screw it up, right? That would be disastrous. So how do you How do you How did you and your organization look at new technologies and pick out which do technologies to try and incorporate them into your stack and your portfolio? >>Right. So we wanted to be a cloud native. We wanted a do, um, you know, focus on projects that where we knew there were skills in the marketplace, uh, that we could acquire at our price point. You know, we try to be good stewards of donor dollars at the end of the day, you know, all the money we have comes from folks like you and you guys who support Red Cross, you know, and thank you very much for all that generous support. And so we try to spend that money, uh, you know, very carefully. Way have some people who are, uh, you know, employees on our team made about 25 or so. But one of the great things we've been able to do with some of these technologies now is we have a program called Code for Good. It's a volunteer work force where we're here recruiting volunteers with the skill set that you know, they have a day job, but they have an interest in supporting Red Cross. Uh, maybe not financially. Maybe not with their blood, but they can give us some time on their skills, and we run it like an open source project. We set out a road map of features for six months or so. We have planning sessions, we say. Listen, you know if you can sign up for a feature that because you have two hours this week to work. Great. You have six hours. Great. You just had a baby, and you're not available for three months. Fine. You know, we we wanna have a, you know, a bench of people that can self select based on their time commitment, what to work on. And somehow it's been been working Great. You know, we started this in June. We have about 30 volunteers now on. We've already delivered an app for slack. That is kind of a workplace app where you can, you know, if your organization works with us, you can donate right from slack. You can give a schedule of blood donation, appointment, do things like that. >>I love that model. It's something that, you know we've looked at years ago. That kind of micro participation, if you will. You know, You think it's like, you know, Wikipedia wouldn't have been built if it wasn't for everybody. Just spending a little bit of time on it. Uh, I'm curious. Does something like participating with you know, this ecosystem I have generalized tools that people know and can plug in with, as opposed to, you know, having to know your direct stack Is that helpful To kind of be able to recruit people into that environment? What? What are the kind of most needed skills on dhe usages that you're recruiting? >>It is. You are learning. Curve at this point is much smaller than it was on our previous platform Because of the fact that we're using technologies people are familiar with, um, you know, things like Docker we use a lot. We just started evaluating Prometheus, another C N C F project for monitoring some non proud systems. Hopefully that'll graduate into production systems. So from a technology standpoint, yes, yes, we find that, you know, the people we talked with can walk in and be productive sooner. You know, there's still the Red Cross specific things they need to know about how we do business. But, um, you know, at least at this point, is that and not some proprietary system that they also have to learn >>any learnings that you've had participating in the c m. D. F. With the rollout of the technologies that you share with your peers, >>you know, I love the sea. NCF is very maintainer driven, You know, uh, and and user driven. I heard today at one of the analyst panels. I did. I think maybe 30% of people here are end users. >>That's a pretty >>large number. Um, you know, the fact that we can come here and learn about technologies meet people, meat vendors meet some of the people contributing code. Um, it's a lot different than you know, maybe some some summit sponsored by a for profit vendor that wants to, uh, you know, generate leads and sell you things. It feels much more community driven here and open to lots of different perspectives. >>So now what you looking forward to in the next few years? Both in terms of your stack and maybe coming back >>to Cuba? Yeah, way. It's funny. We've started to see other parts of Red Cross come to us toe, learn about kubernetes because the vendors they work with are mentioning these things. And and we have been early adopters, as far as you know, where across goes our group. Um and I think it's great if we can expand usage of, um, cloud native technologies to other parts of the organization on really get some economies of scale. So that's part of what we're trying to do is kind of internal, uh, consulting knowledge sharing collaboration on then, as far as what we're doing on our team way. Just really want to focus on. We're on a stable point in the platform, and then we want to do some things around monitoring and alerting that. Reduce those incident outages, too. Nothing. Hopefully, um, and work on that. >>You're working on a few projects that are that are being worked on here for That >>s So you have this Prometheus project. Like I said, we're piloting that, uh, you know, I would say in four or five months time, we'll know if that's going to be something we can, you know, put some more investment into >>All right, that want to give you the final word. Red cross dot org's code for good. I believe. The web. >>Yes, yes. >>What else? >>Your code for the number four. Good on. You know, if you're interested in volunteering, we need technical skills. We need team leadership skills, product owner skills, eh? So it's not just about you know, developing features and ops engineers as well. So thanks for your time. I want to say hi to my daughter, Peyton. It's late on the East Coast, so go to bed now, but thanks, folks. >>All right. What? Well, Matt, and actually, that is the final word for our day one of coverage for John Troyer. I'm stupid. And be sure to join us tomorrow. We've got two more days water wall coverage here. Lots of great speakers. Really appreciate. We've got the end users on. And, Matt, thank you so much. And, you know, great mission. The code for good. We definitely hope that the community here, you know, reaches out in connection Participates s Oh, that's it for today. Fixes all for watching.
SUMMARY :
Koopa and Cloud Native Cot Brought to you by Red Cloud. And thank you so much for joining us. you know, we're here to share our story where as an end user on our journey with Cloud native some of the tech, just give us, you know, you know your role there and how kind of we provide service is to the armed forces, you know, in that regard as well. Okay, And what led to the American Red Cross being part of this cloud. And we've been able to service, you know, those different needs in a much more people are looking down, you get due to a weak, you know, and I think we could do more. you know, they're one of the things people are saying this year. You know, we try to be good stewards of donor dollars at the end of the day, you know, all the money we have comes from and can plug in with, as opposed to, you know, having to know your direct stack Is standpoint, yes, yes, we find that, you know, the people we talked with can walk that you share with your peers, you know, I love the sea. Um, you know, the fact that we can come here and learn about technologies And and we have been early adopters, as far as you know, you know, I would say in four or five months time, we'll know if that's going to be something we can, All right, that want to give you the final word. So it's not just about you know, developing features and ops engineers And, you know, great mission.
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Chandler Hoisington, D2iQ | D2iQ Journey to Cloud Native
>>from San Francisco. It's the queue every day to thank you. Brought to you by day to like you. Hey, >>welcome back already, Jeffrey. Here with the Cube were a day to IQ's headquarters in downtown San Francisco. They used to be metal sphere, which is what you might know them as. And they've rebranded earlier this year. And they're really talking about helping Enterprises in their journey to cloud native. And we're really excited to have really one of the product guys he's been here and seeing this journey and how through with the customers and helping the company transforming his Chandler hosing tonight. He's the s VP of engineering and product. Chandler, great to see you. Thanks. So, first off, give everyone kind of a background on on the day to like you. I think a lot of people knew mesosphere. You guys around making noise? What kind of changed in the marketplace to to do a rebranding? >>Sure. Yeah, we've been obviously, Mason's here in the past and may so so I think a lot of people watching the cube knows No, no one knows about Mace ose as as we were going along our journey as a company. We noticed that a lot of people are also asking for carbonates. Eso We've actually been working with kubernetes since I don't know 16 4017 something that for a while now and as Maur Maur as communities ecosystem starting involving mature more. We also want to jump in and take advantage of that. And we started building some products that were specific to kubernetes and eso. We thought, Look, you know, it's a little bit confusing for people May, SOS and Kubernetes and at times those two technologies were seen almost as competitive, even though we didn't always see it that way. The market saw it that way, so we said, Look, this is going too confusing for customers being called Mesa Sphere. Let's let's rebrand around Maur what we really do. And we felt like what we do is not just focus around one specific technology. We felt like we helped customers with more than that more than just may so support more than just community support, Andi said. Look, let's let's get us a name that shows what we actually do for customers, and that's really helping them take their workloads and put them on on Not just, you know, um, a source platform, but actually take their workloads, bring them into production and enterprise way. That's really ready for day two. And that's that's why we called it data. >>And let's unpack the day to, cause I think some people are really familiar with the concept of day two. And for some people, they probably never heard it. But it's a pretty interesting concept, and I think it packs a lot of meaning in it. A number of letters. I think you >>can kind of just think about it if you were writing software, right? I mean, Day zero is okay. We're gonna design it. We're gonna start playing with some ideas. We're gonna pull into different technologies. We're gonna do a POC. We're gonna build our skateboards. So to say, that's kind of your day. Zero. What do we want? Okay, we're gonna build a Data Analytics pipeline. We want spark. We're going to store data. Cassandra, we're gonna use cough. Go to pass it around. We're gonna run our containers on top of communities. That's just kind of your day. Zero idea. You get it working, you slap it on a cluster. Things are good right? Day one might be okay. Let's actually do a beta put in production in some kind of way. You start getting customers using it. But now, in Day two, after all that's done, you're like, Wait a second. Things were going wrong. Where's our monitoring? We didn't set that up. Where's our logging? Oh, I don't know. Like, >>who do we >>call this? Our container Run time, we think has above. Who do we call like? Oh, I don't know What support contract that we cut, Right? So that's the things that we want to help customers with. We want to help them in the whole journey, getting to Day two. But once they're there, we want them to be ready for day two, right? And that's what we do. >>I love it because one of my favorite quotes I've used it 1000 times. I'll do 2001 right? Is that open source is free like a puppy. Exactly for you. When you leave you guys, you're not writing a check necessarily to the to the shelter, But there's a whole lot of other check. You got a right and take care of. And I think that's such a key piece. Thio Enterprise, right. They need somebody to call when that thing breaks. >>Yeah. I mean, I haven't come from enterprise company. I was actually a customer basis Fear before I joined. Yeah, that's exactly why we're customers that we wanted. Not only that, insurance policy, but someone that partner with us as we start figuring this out, you know? I mean, just picking. You know what container run time do I want to use with communities? That one decision could take months if you're not familiar with it. And you you put a couple of your best architects on it. Go research container. You go research, cryo go research doctor. Tell me what's what's the best one we should use with kubernetes. Whereas if you're going, if you have a partnership with a company like day two, you can say, Look, I trust these. You know this company, they they're they're experts of this and they see a lot of this. Let's go with their recommendation. It's >>okay. So you got you got your white board. You've got a whole bunch of open source things going on, right? And you've got a whole bunch of initiatives and the pressure's coming down from from on high to get going, you've got containers, Asian and Cloud native and hybrid Cloud all the stuff. And then you've got some port CEO on his team trying to figure it out. You guys have a whole plethora of service is around some of these products. So as you try it and then you got the journey right and you don't start from from a standing start. You gotta go. You gotta go. So how do you map out the combination of how people progress through their journey? What are the different types of systems that they want to put in place and into, prioritize and have some type of a logical successful implementation and roll out of these things from day zero day 132? No, it's >>a great question. I think that's actually how we formed our product. Strategy is we've been doing this for a while now and we've we've gone. We've gone on this journey with really big advanced customers like ride sharing companies and large telcos customers like that. We've also gone on this journey with smaller, less sophisticated customers like, you know, industrial customers from the Midwest. Right? And those are two very, very different customers. But what's similar is they're both going on the same journey we feel like, but they're just at different places. So we wanted to build products, find the customer where they're at in their journey, and the way we see it really is just at the very beginning. It's just training, right? So we have, ah, bunch of support. We're sorry. Service is around training. Help you understand? Not just kubernetes, but the whole cloud native ecosystem. So what is all this stuff? How does it work? How does it fit together? How do I just deploy simple app to right? That's the beginning of it. We also have some products in that area as well, to help people scale their training across the whole whole organization. So that's really exciting for us once once, once that customer has their training down there like Okay, look, get I need a cluster now, like I need a destroyer of sorts and criminals itself is great, but it needs a lot of pieces to actually get it ready for prime time. And that's where we build a product called Convoy Say Okay, here is your enterprise great. Ready to go kubernetes destro right out of the box. And that product is really it's what you could use to just fiddle around with communities. It's also what you put into production right on the game. That's that's been scale tested, security tests and mixed workload tested. It's everything. So that's that's kind of our communities. Destro. So you've gotten your training. You have your destro and now you're like, OK, I actually wanna want to run some applesauce. >>Let me hold there. Is it Is it open corps? Or, you know, there's a lot of conversation in the way the boys actually >>the way we built convoy. It's a great question. The way we build convoys said, Okay, we don't We want to pick the best of breed from each of these. Have you seen the cloud native ecosystem kind of like >>by charter, high charter, whatever it is, where they have all the logos and all the different spiral thing. So it's crazy. Got thousands of logos, right? And >>we said, Look, we're gonna navigate this for you. What's the best container run time to pick. And it's It's almost as if we were gonna build this for ourselves using all open source technology. So convoys completely opens. Okay, um, there's some special sauce that we put in on how to bring these things together. Install it. But all the actual components itself is open source. Okay, so that's so if you're a customer, you're like, OK, I want open source. I don't want to be tied to any specific vendor. I want to run on Lee open. So >>yeah, I was just thinking in terms of you know, how Duke is a reference right. And you had, you know, the Horton worst cloud there and map our strategies, which were radically different in the way they actually packaged told a dupe under the covers. Yeah, >>you can think of it similar. How Cloudera per ship, Possibly where they had cdh. And they brought in a lot of open source. But they also had a lot of proprietary components to see th and what we've tried to get away from it is tying someone in tow. Us. I know that sounds counterintuitive from a business perspective, but we don't want customers to feel like if I go with D to like you. I always have to go with me to like you. I have to drink the Kool Aid, and I'm never gonna be able to get off. >>Kind of not. Doesn't really go with the open source. Exactly this stuff. It's not >>right for our customers, right? A lot of our customers want that optionality, and they don't want to feel locked in. And so when we built convoy, he said, Look, you know, if we were to start our own company, not not an infrastructure coming that we are right now, but just a software company build any kind of ab How would we approach it? And that was one of the problems we saw for We don't wanna feel like we're tied into any. >>Right. Okay, so you got to get the training, you got the products. What's >>next? What's next is if you think about the journey, you're like, OK, a lot. What we've found and this may or may not be totally true is one of the first things people like to run on committees is actually they're builds. So see, I see. And we said, How can we help with this. We looked around the market and there's a lot of great see, I see products out there right now. There's get lab, which is great partner of ours. It's a great product. There's there's your older products. Like Jenkins. There's a bunch of sass products, Travis. See all these things. But what we we wanted to do if we were customers of our own products is something that was native to Kubernetes. And so we started looking at projects like tectonic and proud. Some of these projects, right? And we said, How can we do the same thing we did with convoy where we bring these projects together and make it easy for someone to adopt these kubernetes native. See, I see tools. And we did some stuff there that we think is pretty innovative as well. And that's what that's the product we call dispatch. >>Okay. What do you got? More than just products. You've got profession service. That's right. So now >>you need help setting all this up. How do you actually bring your legacy applications to this new platform? How do you get your legacy builds onto these new build systems That that's where our service is coming the plate and kind of steer you through this whole journey. Lastly, what we next in the journey, though? Those service's compliment Really? Well, with with the kind of the rest of the product suite, right? And we didn't just stop with C i c. He said, what is the next type of work that we want to run here? Okay, so there we looked at things like red hat operators. Right? And we said, Look, red hats doing really cool thing here with this operator framework, how can we simplify it? We learn we've done a lot of this before with D. C. O s, where we built what we called the DCS sdk to help people bring advanced complex workloads onto that platform. And we saw a lot of similarities with operators to our d c West sdk. We said, How can we bring some of our understanding and knowledge to that world? And we built this open source product called kudo. Okay, people are free to go check that out. And that's how we bring more advanced workload. So if you think about the journey back to the journey again, you got some training you have your have your cluster, you put your builds on it. Now you want to run some advance work logs? That's where Kudo comes. >>Okay? And then finally, at the end of the trail is 1 800 I need help. Well, almost into the trail. We're not there yet. There was one thing they're still moving with one more step right on >>the very last one. Actually, we said, Okay, what's next in this journey? And that's running multiple clusters of the same. Okay, so that's kind of the scale. That's the end of the journey from for us, for our proxy as it stands right now. And that's where you build a product called Commander. And that's really helping us launch and manage multiple >>companies clusters at the same time. >>So it's so great that you have the perspective of a customer and you bring that directly in two. You know what you want because you just have gone through this this journey. But I'm just curious, you know, if you put your old hat on, you know, kind of c i o your customer. You know, you just talked about the cake chart with Lord knows how many logos? How do you help people even just begin to think about about the choices and about the crazy rapid change in what? That I mean? Kubernetes wasn't a thing four years ago to help them stay on top of it to help them, you know, both kind of have a night to the vision, you know, make sure you're delivering today on not just get completely distracted by every bright, shiny object that happens to come along. Yeah, no, >>I think it's really challenging for the buyers. You know, I think there's a, especially as the industry continues to make sure there's a new concept that gets thrown at all times. Service Manager. You know, some new, cool way to do monitoring or logging right? And you almost feel like a dinosaur. If you're not right on top of these things to go to a conference in, are you using? You know, you know B P f. Yet what is that? You didn't feel right? Exactly. I think I think most importantly, what customers want is the ability what, the ability to move their technology and their platforms as their business has the need. If the need isn't there for the business, and the technology is running well. There shouldn't be a reason to move to a new platform. Our new set of technologies, in fact, with dese us with Mason charities. To us, we have a lot of happy customers that are gonna be moving crib. Amazing if they wanted to anytime soon. Do you see What's that? Something's that criminal is currently doesn't do. It may never do because the community is just not focused on it that DCS is solving. And those customers just want to see that will continue to support them in the journey that they're on with their their business. And I think that's what's most important is just really understanding our customer's understanding their business, understand where they wanna go. What are their goals, So to say, for their technology platforms and and making sure you were always one step ahead >>of them, that's a >>good place to be one step ahead of demand. All right, well, thanks for for taking a few minutes and sharing the story. Appreciate it. Okay. Thank you. All right. Thanks. Chandler. I'm Jeff. You're watching >>the Cube. Where? Day two. I >>Q in downtown San Francisco. Thanks for watching. We'll see you next time
SUMMARY :
Brought to you by day to like you. What kind of changed in the marketplace to to do a rebranding? And we started building some products that were specific to kubernetes and eso. I think you can kind of just think about it if you were writing software, right? So that's the things that we want to help customers with. And I think that's such a key piece. And you you put a couple of your best architects on it. So you got you got your white board. And that's where we build a product called Convoy Say Okay, here is your enterprise great. Or, you know, there's a lot of conversation the way we built convoy. And What's the best container run time to pick. And you had, you know, the Horton worst cloud there and map our strategies, but we don't want customers to feel like if I go with D to like you. Doesn't really go with the open source. And so when we built convoy, he said, Look, you know, if we were to start our own company, Okay, so you got to get the training, you got the products. And we said, How can we do the same thing we did with convoy where we bring these projects So now And we said, Look, red hats doing really cool thing here with this operator framework, how can we simplify it? And then finally, at the end of the trail is 1 And that's where you build a product called Commander. So it's so great that you have the perspective of a customer and you bring that directly in And you almost feel like a dinosaur. the story. I We'll see you next time
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Jeff Bader, Micron | Micron Insight 2019
>>live from San Francisco. It's the Q covering Micron Insight 2019 to You by Micron. >>Welcome back, everybody. We hear a Pier 27 in San Francisco. Beautiful day. David Floor is my co host on Day Volante, and this is Micron Inside. 2019. Jeff Baylor is here. He's the corporate vice president of the embedded business unit at Micron. Jeff, great to see you again. >>Thank you. Nice to be here >>so love to talk about autos. I o. T Edge. Use cases to talk about the focus of your team. Let's start there. Yeah, >>sure. So the embedded business to point. It's absolutely focused on the automotive industry's way. Call industrial markets. So factory automation, surveillance and stolen a swell as a consumer electronics businesses on we're really in across all those sort of focused on how connectivity and compute is changing inside of those. And, of course, how that drives memory. >>I mean, yeah, memory and storage. They hide in places that we use every day. You don't see them, but if they weren't there, you wouldn't be able to use all these devices. They wouldn't be as life changing as they are. So you know you mentioned some of the consumer stuff. You know what the big trends that are driving your business? Well, I do >>think it is absolutely. That's sort of the ubiquity of connectivity. First of all, and then, sort of the ubiquity of compute has enabled all of these what used to be sort of isolated applications to now be connected and doing a whole lot more analytics inside that machine. Do you think about intelligence in your thermostat on the wall? You think about intelligence, obviously, in the automotive business, where safety features and so on are using so much more electron ICs and a I machine learning. And that's happening really in every application, whether it's the smart speakers at home, voice control on your TV and so on and so forth. All of those drive more intelligence, more connectivity and then more memory and storage behind that. >>When people talk about automotive, of course, everybody wants to talk about autonomous vehicles. I love to talk about autonomous vehicles, but there's so much action going on in today's vehicles dozens and dozens of microprocessors throwing off all kinds of data. So give us the update on the automotive industry. >>Yeah, you're exactly right. I mean, autonomous gets the headlines and it will for several more years just be headlines more or less right? And the real story is what we call eight ass or advanced driver assistant system. So things like lane departure warning, lane departure, keeping things like auto emergency braking those those sort of much simpler, easier problems to solve are still very compute intensive on. So are driving a huge growth and electronics on memory of storage inside the car. The other major part of the car market in the automotive market is what we call infotainment, sort of the center console. More and more large screens going into that more high function capabilities being integrated in that whether it's navigation or streaming media service is and all of those air driving again a much richer mix that's required >>for those applications. I was at the arm conference and they were talking about automotive and some of the challenges, one of the most fascinating areas they were talking about. How do you make something that will last for 20 years in the car on make it such that if it does go wrong that it that it could recover seamless less. Can you talk about some of the technologies that >>are sort of two parts to that? Unpack a little bit? First through? What does it take to succeed in automotive? First of all, it's all about quality. Yeah, right. It is quality, quality, quality location, location, location. It's quality. It's it's reducing and eliminating defense fundamentally at the end of the day and so inside of our process. Design inside of our technology designed our product designs. Our product manufacturing flows are all designed to sort of fundamentally improve and continue to improve the quality level because at the end of the day, that is what what makes or breaks you in the car. As soon as you solve that, you know, small problem. Next problem is longevity and stability of that solution, because the design cycle itself is shortening and automotive. But it's a very long design cycle, and then the life cycle in automotive is still very, very long. I mean, the average car on the road in the U. S. Is 12 or 15 years old, right, and that needs to both continue to be viable but also often need toe continue shipping that product. It's gonna shipment volumes or have spares and replace. So So we have a strategy that sort of focused on both bringing those leading edge technologies that Micron has into automotive as soon as possible and that timeline is shrinking. But then also having a very long life manufacturing strategy to continue to provide those for so long. >>So you're certainly a leader in automotive. You might even be the leader. I'm not sure I have the data, but what is it you mentioned? You know, quality and those other factors. What is it that's allowing you to do so well in automotive? >>So So we are the beater for sure. We're about 40% market share, which is a little more than three times as big as the nearest competitors, right, So leader by far, really an automotive. And it's been a very long time that we're in this industry and very focused on. So it is. It is about the product mix and bringing in particular lately leading edge technology into that story. You know, we are at the very beginnings of LP five, the low power GDR five generation, where the very beginnings of that rolling out into mobile applications, its primary markets at the same time, almost literally the same time. Way air sampling and providing that into our automotive customers and our automotive partners to start beginning building their systems around L P. Five. So that time to adopt leading edge technology is rowing is shrinking very rapidly. And so we're able to provide that leading edge Tech started, coupled with that long life solution and then one of the areas, when you think about being in a 40% market share position, way air investing tremendously in sort of partnering with the customers around, essentially defining and driving the innovation that they need to deliver So way have a number of labs that we've established customer facing labs that were able to bring customers and even our customers customers. So the Auto am is directly into those labs to start looking at usage models and architectural sort of feasibility and optimization kinds of things that we could then plan into our road map to follow two or three years later. After that, >>a lot of domain expertise there, so tremendous I said the Derrick Dicker that Micron has a very large observation space. You sell to a lot of different channels and I want to ask you about industrial I ot David night. We spent a lot of time in the Enterprise and we see a lot of I t company saying, Hey, here's a box. We're gonna throw it over. We're gonna go dominate the edge anywhere you talkto operations, technology, professions there like No, we're talking about machines and equipment and it's like this whole different parlance and language. So what are you seeing? Just in terms of the ecosystem, how it's developing the sort of analog going to digital And that whole explosion? Yeah, >>again, Industrial is extremely broad market, and it means a 1,000,000,000 things toe people. Right? So So, one of the first things we have to do is sort of narrow the field a little bit, at least into specific verticals and specific areas. Way have the right product mix and opportunity, right? So, for example, in the in the space of factory automation, it's a little bit what you're just saying the operational technology guys are trying to figure out how they're gonna drive efficiency, drive productivity inside a factory on, and that is often a question of instrument ing, and putting in my crown is doing a lot of this sort of smart manufacturing deployment. Putting this sensor network multiple cameras, multiple high resolution cameras, audio sensors, accelerometers, sort of sensors and capturing all of that sensor data to Dr Things like better predictive maintenance, better sort of yield detection or excursion detection kind of capability. So you could tell this machine, you know, seven days, five days out of the week Sounds like this. But last night at 10 o'clock, it started sounding different way. Don't know what it means necessarily, but we can detect that. And that's where all of the A I and Machine Learning is now being applied to say. And that means it's due for a P M. About this particular portion of >>what about security at the edge, obviously a hot topic in the Enterprise on every C. I ose mind what's happening with security in Io ti industrial out in the edge. Yeah, I think >>to some extent, security in the I. O. T. I think is, is why I ot is where it is in the hype cycles. Maybe it's sort of still at the bottom of one of these types cycles, meaning solving that increasing security problem, that cyber security problem that the edge is really a big problem. You saw you know the hacks a few years back of the Jeep charity. You saw the hack two years back on surveillance cameras. All these cameras moving toe i p surveillance cameras means they're now connected and open to the world. Dispersed. He just announced last week in a report that basically showed I ot specific hacks up seven fold or seven fold this year after being up tenfold last year. So it's absolutely a growing problem for people thinking about deploying again. Connectivity is a great tool in a great weapon, Depending. And I was so so. One of my crown is doing is is way. >>Have a >>solution called authentic, which is essentially a cybersecurity, is a secure element built into the non volatile memory that goes in each one of these systems. So today, security is not a one chip problem. It is a full and and system problem. And so what we're tryingto build with that is the capability at a very sort of lowest level in the system right where the code is right where the four part of the system is to protect that in the memory itself and sort of a test that that is safe and secure. And then the system can build out about around that. And that sort of simple boot device, in the case of a nor device or Anand device is in every embedded application >>right in the world, >>right? I mean, you think about you go back a long way, Stuxnet. You know, 10 plus years ago with a seaman's controller, which was the and now you think about fast forward, how much Maur infrastructure is out there? How much more complicated it is, It's ah, it's a scary situation is Oh, it is so that we think that's a >>big opportunity. And we're making the announcement later, uh, later in the show today, on an extension of what we're doing already in that space. >>I know you're working with other vendors. People like >>me are worry with Yes, >>it is really >>an end to end. >>This is really an end to an an ecosystem >>activity, for sure, because again, arm is a great example. You know, all of the S o. C. Vendors. You know, everybody in this industry has some slice of the of the rules. Let's say to figure out how they're going to secure this system and we're tryingto build a basic building block that they can then build on >>that when we started this morning was really quiet. But the crowd is rolling in. Now there's a buzz that you can hear, hear. The key was excited to be here, Jeff. Thanks very much for coming on. The king here to see you again. >>Very much nicer here. >>All right. Keep it right to everybody. We're gonna be taking a short break. We'll be back. Day long coverage wall to Wall of Micron inside. 2019. You're watching the cube.
SUMMARY :
It's the Q covering Jeff, great to see you again. Nice to be here Use cases to talk about the focus of your team. So the embedded business to point. So you know you mentioned some of the consumer stuff. That's sort of the ubiquity of connectivity. I love to talk about autonomous And the real story is what we call eight ass or advanced driver of the challenges, one of the most fascinating areas they were of that solution, because the design cycle itself is shortening and automotive. I'm not sure I have the data, but what is it you mentioned? So the Auto am is directly into those labs to start looking at usage models how it's developing the sort of analog going to digital And that whole explosion? So So, one of the first things we have to do is sort of narrow the field a little bit, what about security at the edge, obviously a hot topic in the Enterprise on every C. I ose mind what's that cyber security problem that the edge is really a big problem. is a secure element built into the non volatile memory that goes in each one of It's ah, it's a scary situation is Oh, it is so that we think that's a And we're making the announcement later, uh, later in the show today, I know you're working with other vendors. all of the S o. C. Vendors. The king here to see you again. Keep it right to everybody.
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Kelly Ireland, CB Technologies | CUBEConversation, September 2019
>>from our studios in the heart of Silicon Valley. Palo ALTO, California It is a cute conversation. >>Hi, and welcome to the Cube studios for another cube conversation where we go in depth with thought leaders driving innovation across the technology industry. I'm your host, Peter Boris. Digital businesses affecting every enterprise of every size, small and large, and the types of solutions that required the types of outcomes that are being pursued are extremely complex and require an enormous amount of work from some of the best and brightest people on the business side as well as the technology side. And that means not just from a large company. It means from an entire ecosystem of potential sources of genius and insight and good hard work. So the consequence for every enterprises, how do they cobble together that collection of experts and capabilities that are gonna help them transform their business more successfully, Maur completely and more certainly than they would otherwise? And that's we're gonna talk about today. Today we're here with Kelly Ireland, who's the founder and C E o. C. B Technologies. Kelly. Welcome to the >>Cube. Thank you, Peter. Happy to be here, >>so let's start by finding a little bit about CV Technologies to also about what you do. >>Um, I have a IittIe background, so I have been in it for 40 years. In 2001 I decided I had a better idea of how to both support clients as well as my employees. So I opened CB Technologies were value added reseller, um, and then say about five years ago, I decided to do some transforming of the company itself. I saw what was going on in the industry, and I thought this was the time for us to get going. Turned out we were a little early, but we wanted to transform from what you would call it the value added reseller two systems integrator. Because that was the only words what they had for. You know what that end result would be? Now I've heard it's the, um, domain expert integrator, which we like a lot better. And what we've done is gone from this value add, which we've all seen over the last couple of decades, into actually engineering solutions, and mostly with consortiums, which will talk about of the O. T. I t. Convergence and what's going to be needed for that to make our customers successful. >>Well, you just described. In many respects, the vision that businesses have had and how it's changed over years were first. The asset was the hardware. Hence the var. Today, the asset really is the date of the application and how you're going to apply that to change the way your business operates the customer experiences, you provide the profitability that you're able to return back to shareholders. So let's dig into this because that notion of data that notion of digital transformation is especially important in a number of different names, perhaps no more important than in the whole industrial and end of things domain. That intersection of I t know Tia's, you said, Tell us a little bit about what you're experiencing with your customers as they try to think about new ways of applying technology technology rich data to their business challenges. >>We'll use the perfect word you said dig, because this is all about layers. It's all about it was technology and software. Now it's about technology, software and integration. In fact, the conversations were having with our clients. Right now we don't even talk about a no Yim's name. Where before you would. But we haven't our head. What? We know what would be best. What we look at now is the first thing you do is go in and sit down with the client. And not only with the client, the you know, the executives or the C I or the C T. O's et cetera, but the employees themselves. Because what we've seen with I I I o t o t i t Convergence, it's You have to take into account what the worker needs and the people that are addressing it that way. Um, this project that we started with Hewlett Packard Enterprise, they started up what we call the refinery of the future. It could be acts of the future. It doesn't really matter. But it was getting at least up to five use cases with a consortium of partner companies that could go address five different things within the refinery. And the reason that I think it's been so successful is that the owner, the CEO Doug Smith and the VP of ops Linda Salinas, immediately wrap their arms around bringing employees. They're a small company there, maybe 50. They brought half of them to HPD Lab to show them what a smart pump laws for their chemical plant text. More chemical in Galina Park in Texas. Starting from that, it was like they put him on a party bus, took them down, put them in the lab, told them, showed them what a smart pump was and all of a sudden the lights turned on for the workers. These are people that have been, you know, manual valves and turning knobs and, you know, looking at computer screens they'd never seen what a smart, censored pump waas all of it sudden on the drive back to the company, ideas started turning. And then HP took it from there, brought in partners, sat everybody in the room, and we started feathering out. Okay, what's needed. But let's start with what the client needs. What do those different business users within the chemical plant need, and then build use cases from that? So we ended up building five use cases. >>Well, so what? Get another five years cases in a second? But you just described something very interesting, and I think it's something that partners have historically been able to do somewhat uniquely on that is that the customer journey is not taken by just an individual within the business. What really happens is someone has an idea. They find someone, often a partner, that can help them develop that idea. And then they go off and they recruit others within their business and a local partner that has good domain expertise at the time. And energy and customer commitment could be an absolutely essential feature of building the consensus within the organization to really accelerate that customer journey. If I got that right? >>Absolutely, absolutely. And what we saw with Refinery of the Future was getting those partnerships HP East started. It created the project kind of through information out to many of their ecosystem partners trying to gain interest because the thing was is this was kind of our bet was a very educated bet, but it's our bet to say, Yeah, we think this makes sense. So, you know, like I said, I think there's about 14 partners that all joined in both on the I t om side the ot oh am side and then both Deloitte and CB Technologies for the S. I and like expert domain expert integration where you really get into How do you tie OT and I t together? >>All right, so we've got this situation where this is not As you said, It's not just in the refining process, manufacturing businesses. It's in a lot of business. But in this particular one, you guys have actually fashioned what you call the refinery of of the future has got five clear use cases. Just give us an example of what those look like and how you've been RCB technology has been participated in the process of putting those together. >>Um, the 1st 1 was pretty wrapped around Predictive Analytics, and that was led by Deloitte and has a whole host of OT and I t integration on it >>again, not limited to process manufacturing at all >>at all, but and a good group, you know, you have national instruments, Intel flow. Serve. Oh, it's ice off Snyder Electric, PTC riel, where they're such a host >>of the >>consortium and I I think what was most important to start this whole thing was H P E. Came in and said, Here's an MOU. Here's a contract. You all will be contract ID to the overall resorts results. Not just your use case. Not just one or two use cases you're in, but all five because they all can integrate in some sense so >>that all can help. Each of you can help the others think. Problems. Truce. That's the 1st 1 about the 2nd 1 >>The 2nd 1 is video is a sensor that was Intel CB Technologies. I think we have as you're in there as well, doing some of the analytics, some P T. C. And what that was all about was taking video. And, you know, taking a use case from Linda and saying, Where where do you need some sort of video analytics Taking that processing it and what we ended up doing with that one was being able to identify, you know, animals or aggressive animals within the train yard. A downed worker transients that shouldn't be there because we can't decipher between you know, someone that's in text marks p p ease versus somebody that's in street clothes. So taking all that analyzing the information, the pictures, training it to understand when it needs to throw and alert >>lot of data required for that. And that's one of the major major drivers of some of the new storage technologies out there. New fabrics that are out there. How did that play? A role? >>As you can imagine, H p E is the under underlying infrastructure across the entire refinery. The future from compute with the, uh, EJ data center into the Reuben network into nimble storage for storing on site. Um, what we're finding, no matter who we talked to in the industry, it is. Most of them still want to keep it on Prem. In some sense, security. They're still all extremely cautious. So they want to keep it on Prem. So having the nimble storage right in the date, having the edge data center having everything in the middle of this chemical plant was absolutely a necessity. And having all of that set up having my team, which was the C B Tech team that actually did all the integration of setting up the wireless network, because guess what? When you're in a different kind of environment, not inside a building, you're out where there's metal pumps. There's restrictions because ah, flash could cause an explosion so intrinsically safe we had to set up all that and determined how? How could we get the best coverage? Especially? We want that video signal to move quite fast over the WiFi. How do we get all that set up? So it takes the most advantage of, you know, the facility and the capabilities of the Aruban network. >>So that's 12345 quickly were >>three worker safety, which hasn't started yet. We're still waiting for one of the manufacturers to get the certification they need. Um, four we have is connected worker, which is on fire, having a work >>of connected worker on fire and worker >>safety. >>Yeah, they don't sound, but just think of all the data and having the worker have it right at his fingertips. And, oh, by the way, hands free. So they're being ableto to take in all this data and transmit data, whether it's by voice or on screen back >>from a worker central perspective, from one that sustains the context of where the worker is, what stress there under what else? They've got to do it said. >>And and what are they trying to complete and how quickly? And that's where right now we have r A y that's in the 90% which is off the chart. But it's and and what's great about being at Text Mark is we actually can prove this. I can have somebody walk with me, a client that wants to look at it. They can go walk the process with me, and they will immediately see that we reduce the time by 90%. >>So I've given your four. What's the 5th 1? >>Acid intelligence, which is all about three D Point Cloud three D visualization. Actually being able to pull up a smart pump. You know it really? Any pump, you scan the facility you converted into three D and then in the program that we're using, you can actually pull up a pump. You can rotate it 360 degrees. It's got a database behind it that has every single bit of asset information connected videos, cad cams, P and I. D s. For the oil and gas industry. Everything's in their e mails could be attached to it, and then you can also put compliance reports. So there you might need to look a corrosion. One of those tests that they do on a you know, annual or every five year basis. That's point and click. You pull it up and it tells you where it sits, and then it also shows you green, yellow, red. Anything in red is immediate, attest that tension yellow is you need to address it greens. Everything's 100% running. >>So the complexity that we're talking about, the kind of specificity of these solutions, even though they can be generalized. And you know, you talked about analytics all the way out to asset optimization Intel intelligence. There are We can generalize and structure, but there's always going to be, it seems to us there's going to be a degree of specificity that's required, and that means we're not gonna talk about package software that does this kind of stuff. We're talking about sitting down with a customer with a team of experts from a lot of different places and working together and applying that to achieve customer outcome. So I got that right >>absolutely, and what we did with the consortium looking at everything. How they first addressed it was right along that line, and if you look at software development, agile following agile process, it's exactly what we're doing in four I I o T o R O T I t Convergence, because if you don't include all of those people, it's never going to be successful. I heard it a conference the other day that said, POC is goto I ot to die, and it's because a lot of people aren't addressing it the right way. We do something called Innovation Delivery as a service, which is basically a four day, 3 to 4 day boot camp. You get all the right people in, in in the room. You pull in everything from them. You boot out the executive team partway through, and you really get in depth with workers and you have them say what they wouldn't say in front of their bosses that this happened with Doug and Linda and Linda said it was mind blowing. She goes. I didn't realize we had so many problems because she came back in the room and there was a 1,000,000 stickies. And then she said, the more she read it and the more you know, we refined it down, she said it was absolutely delivered, you know, the use case that she would have eventually ended up with, but loved having all the insights from, >>well, work. Too often, tech companies failed to recognize that there's a difference between inventing something and innovation. Inventing is that engineering act of taking what you know about physics or social circumstance Secreting hardware software innovation is a set of social acts that get the customer to adopt it, get a marketplace to adopt it, change their behaviors. And partners historically have been absolutely essential to driving that innovation, to getting customers to actually change the way to do things and embed solutions in their operations. And increasingly, because of that deep knowledge with customers are trying to doing, they're participating. Maurine, the actual invention process, especially on the softer side of you said, >>Yeah, yeah, I think what's really interesting in this, especially with Coyote. When I look back a few years, I look at cloud and you know everything was cloud and everybody ran to it and everybody jumped in with both feet, and then they got burned. And what we're seeing with this whole thing with I o t you would think we're showing these are lies, return on. Investments were showing all this greatness that can come out of it and and they're very slow at sticking their toe in. But what we've found is no one arrives should say the majority of corporations anymore don't want to jump in and say, Let's do it two or five or $10 million project. We see your power point. No, let's let's depart Owen with with what we're doing, it's, you know, a really small amount of money to go in and really direct our attention at exactly what their problem is. It's not off the shelf. It's but it's off the shelf with customization. It's like we've already delivered on connected worker for oil and gas. But now we're are so starting to deliver multiple other industries because they actually walk through text mark. We could do tours, that text mark. That was kind of the trade off. All these partners brought technology and, you know, brought their intelligence and spent. We were now on two years of proving all this out. Well, they said, Fine, open the kimono will let your customers walk through and see it >>makes text mark look like a better suppliers. >>Well, it's enhanced their business greatly. I can tell you they're just starting a new process in another week. And it was all based on people going through, you know, a client that went through and went. Wait >>a minute. I >>really like this. There are also being able to recruit technologists within the use in industry, which you would think text marks 50 employees. It's a small little plant. It's very specialized. It's very small. They pulled one of the top. Uh, sorry. Lost not. I'm trying to think of what the name >>they're. They're a small number of employees, but the process manufacturing typically has huge assets. And any way you look at it, we're talking about major investments, major monies that require deep expertise. And my guess is the text Mark is able to use that to bring an even smarter and better >>people smarter and better. People that are looking at it going they're ahead of the curve, for they're so far ahead of the curve that they want to be on board were that they're bringing in millennials on they're connected. Worker Carlos is there trainload lead. And he dropped an intrinsically safe camera and it broke and he tried to glue it together, tried to super glue it together. And then he ran back to Linda and he said I broke the case and this case is like £10. They call it the Brick. They gotta lug it up. They got to climb up the train car, leg it up, take a picture that they have sealed the valves on all the cars before they leave. Well, he had used the real where had, you know, device. And he went into Linda and he said, I know there's a camera in there. There's camera capabilities. Can I use that until we get another case? And she's like, Yeah, go ahead. Well, he went through, started using that toe like lean over, say, Take photo. We engineered that it could go directly back to the audit file so that everybody knew the minute that picture was taken, it went back into the audio file. This is where we found the process was reduced by 90% of time. But he turned around and trained his entire team. He wasn't asked to, but he thought, this is the greatest thing. He went in trainable. And now, about every two weeks, Carlos walks in to my team that sits a text mark and comes up with another use case for connected worker. It's amazing. It's amazing what you know were developed right out of the customer by using their workers and then, you know, proactively coming to us going. Hey, I got another idea. Let's add this where I think at version 7.0, for connected worker. Because of that feedback because of that live feed back in production. >>Great story, Kelly. So, once again, Callie Ireland is a co founder and CEO of CB Technologies. Thanks for being on the tube. >>Thank you for having me >>on once again. I wanna thank all of you for joining us for another cute conversation. I'm Peter burgers. See you next time.
SUMMARY :
from our studios in the heart of Silicon Valley. So the consequence for every enterprises, how do they cobble together that collection of experts Happy to be here, so let's start by finding a little bit about CV Technologies to also about what but we wanted to transform from what you would call it the value added reseller two systems integrator. operates the customer experiences, you provide the profitability that you're able to return back to shareholders. And not only with the client, the you know, the executives or the C I or the C that the customer journey is not taken by just an individual within the business. that all joined in both on the I t om side the ot oh am side what you call the refinery of of the future has got five clear use cases. at all, but and a good group, you know, you have national instruments, ID to the overall resorts results. Each of you can help the others think. and what we ended up doing with that one was being able to identify, you know, And that's one of the major major drivers of some of the So it takes the most advantage of, you know, the facility and the capabilities the manufacturers to get the certification they need. And, oh, by the way, hands free. They've got to do it said. And and what are they trying to complete and how quickly? What's the 5th 1? the program that we're using, you can actually pull up a pump. And you know, you talked about analytics all the way out to asset optimization And then she said, the more she read it and the more you know, we refined it down, she said it was absolutely Inventing is that engineering act of taking what you know about physics or social And what we're seeing with this whole thing with I o t you would think we're showing these are I can tell you they're just starting a new I which you would think text marks 50 employees. And my guess is the text Mark is able to use that to bring an even smarter and better that everybody knew the minute that picture was taken, it went back into the audio file. Thanks for being on the tube. I wanna thank all of you for joining us for another cute conversation.
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Haiyan Song & Oliver Friedrichs, Splunk | Splunk .conf2019
>>live from Las Vegas. It's the Cube covering Splunk dot com. 19. Brought to You by spunk >>Hey, welcome back. Everyone's two cubes coverage here in Las Vegas for spunk dot com. 19 dot com 19. This is slugs. 10th year doing dot Com Cube seventh year of coverage. We've watched the progression have security data market log files. Getting the data data exhaust turned into gold nuggets now is the centerpiece of data security, data protection and a variety of other great things and important things going on. And we're here to great guests from slug i n songs. Vice president and general manager of security markets and Friedrichs, a VP of security automation. Guys, great to see you again. We just saw you and there's reinforce. Thanks for coming back. >>Thank you for having us. >>So you guys announced security operation Sweet last year. Okay, now it's being discussed here. What's the update? What our customers doing? How are they embracing the security piece of it? >>Wow. Well, it's being a very busy year for us. Way really updated the entire suite. More innovation going in. Yes, six. Tato got announce and phantom and you be a every product is getting some major enhancement for concealing scale. For example, years now way have customers running in the cloud like 15 terabytes, and that's like three X and from It's like 50 terrifies 50 with Search has classes. So that's one example and fend him throughout the years is just lots of capabilities. We're adding a case. Management was a major theme, and that's actually the release before the current one. So we'll be, really, you know, 80 and focusing on that just to summarize sort of sweet right. You be a continue to be machine learning driven, and there's a lot of maturity that's that's going into the product, and there's a lot of more scale and backup. Restore was like one of the major features, because become more mission critical. But what's really, really, really exciting? It's how we're using a new product called Mission Control to bring everything all together. >>I want to get into the Mission control because I love that announcement. Just love The name was behind it, but staying on the sweet when they're talking about it's a portfolio. One of the things that's been consistent every year at dot com of our coverage and reporting has been wth e evolution of a platform on enabling platform. So has that evolves? What does the guiding principles remain? The same. How you guys sing because now you're shipping it. It's available. It's not just a point. Product is a portfolio and an ecosystem falling behind it. You know the APP, showcase, developer, Security and Compliance Foundation and platforms on Just I T ops and A I ops are having. So you have a variety of things coming out of for what's the guiding principle these days is continuing to push the security. You share the vision >>guiding principle and division. It's really way believe the world. As we digitize more as everything's happening, machines speed as people really need to go to analytics to bring insides into things and bring data into doing that's that's really turning that into doing so. It's the security nerve center vision that continue guide what we do, and we believe Security nerve center needs really data analytics and operations to come together and again, I'm gonna tell you, Mission Control is one of the first examples that we bring all of the entire stack together and you talk about ecosystem. It takes a village is a team sport. And I'm so excited to see everybody here. And we've done a lot of integrations as part of sweets to continue to mature more than 1900 AP I integrations more than 300 APS. Justice Phantom alone. That's a lot of automated actions. People can take >>the response from the people in the hallways and also the interviews have been very positive. I gotta get to Mission Control. Phantom was a huge success. You're a big part of building taking that into the world now. Part was flung. Mission Control. Love the name Mission Control. This is the headline, by the way, Splunk Mission Control takes off super sharp itching security operations. So I think Mission Control, I think NASA launching rockets Space X Really new innovation. Really big story behind his unification. You share where this came from, what it is what's in the announcement? >>Yeah. So this is all about optimizing how sock analysts actually work. So if you think about it, a sock typically is made up of literally a dozen different products and technologies that are all different consuls, different vendors, different tabs in your Web browser, so it for an analyst to do their job literally pivoting between all of these consoles. We call it swivel chair syndrome, like you're literally are frantically moving between different products. Mission Control ties those together, and we started by tying slugs products together. So we allow you to take our sin, which is enterprise security, or you be a product's monkey. Be a and phantom, which is our automation and orchestration platformer sore platform and manage them and integrate them into one single presentation layer to be able to provide that unified sock experience for the analyst So it it's an industry first, but it also boosts productivity. Leading analysts do their job more effectively to reduce the time it takes. So now you're able to both automate, investigate and detect in one unified presentation, layer or work surface. >>You know, the name evokes, you know, dashboards, NASA. But what that really was wasn't an accumulation, an extraction of data into service air, where people who were analysts do their job and managed launching rockets. But I want to ask you a question. Because of this, all is based on the underpinnings of massive amounts of volume of data and the old expression Rising tide floats all boats also is rising tide floats, Maur adversaries ransomware attacks is data attacks are everywhere. But also there's value in that data. So as the data volume grows, this is a big deal. How does mission Control help me manage to take advantage of that all you How do you guys see that playing out? >>Yes, Emission control really optimizes the time it takes to resolving incident. Ultimately, because you're able to now orient all of your investigation around a single notable event eso It provides a kn optimal work surface where an analyst can see the event interrogated, investigated triage, they can collaborate with others. So if I want to pull you into my investigation, we can use a chat ops that capability, whether it's directly in mission control or slack integration waken manage a case like you would with a normal case management toe be ableto drive your incident to closure, leveraging a case template. So if I want to pull in crisis communications team my legal team, my external forensics team, and help them work together as well. Case management lets me do that in triage that event. It also does something really powerful. High end mentioned. The operations layer the analytics in the data layer. Mission Control ties together the operational layer where you and I are doing work to the data layer underneath. So we're able to now run worries directly from our operational layer into the data layer like SPL quarries, which spunk is built on from the cloud where Mission Control is delivered from two on premise Face Plunk installations So you could have Michigan still running in the Cloud Splunk running on premise, and you could have multiple Splunk on premise installs. You could have won in one city, another one in another city or even another country. You could have a Splunk instance in the Cloud, and Mission Control will connect all of those tying them together for investigative purposes. So it's very powerful. >>That's a first huge, powerful when this comes back to the the new branding data to everywhere, and I see the themes everywhere, the new colors, new brake congratulations. But it's about things. What do ours doing stuff, thinking and making things happen. Connecting these layers not easy, okay? And diverse data is hard. Thio get access to, but diverse data creates great machine learning. Ay, ay, ay, ay, ay creates great business value. So way see a flywheel development and you guys got going on here. Can you elaborate on that? Dated everywhere And why this connective tissue that you're talking about is so important? Is it access to the war data? Is that flywheel happening? How do you see that playing out? >>I'll start with that because they were so excited where data to everything company or new tagline is turning data into doing. And this wouldn't be possible without technologies like Phantom coming in right way have traditionally been doing really great with enterprise was data platforms. And with an Alex now was phantom. We can turn that into doing now with some of the new solutions around data stream processing. Now we're able to do a lot of things in real time. On you mentioned about the scale, right scales changes everything. So for us, I think we're uniquely positioned in this new age of data, and it's exploding. But we have the technology to help your payment, and it's representing your business way. Have the analytics to help you understand the insights, and it's really the ones gonna impact day today enabling your business. And we have two engine to help you take actions. That's the exciting part. >>Is that what this flywheel, because diverse data is sounds great, makes sense more data way, see better? The machines can respond, and hopefully there's no blind spots that creates good eye. That kind of knows that if they're in data, but customers may not have the ability to do that. I think that's where the connecting these platforms together is important, because if you guys could bring on the data, it could be ugly data on his Chuck's data data, data, data. But it's not always in the form you need. Things has always been a challenge in the industry. How do you see that Flywheel? Yeah, developing. >>Yeah, I think one of the challenges is the normalization of the data. How do you normalize it across vendors or devices, you know. So if I have firewalls from Cisco, Palo Alto Checkpoint Jennifer alive, that day is not the same. But a lot of it is firewall blocked data, for example, that I want to feed into my SIM or my data platform and analyze similarly across endpoint vendors. You know you have semantic McAfee crowdstrike in all of these >>vendors, so normalization >>is really key and normalizing that data effectively so that you can look me in at the entire environment as a single from a single pane of glass. Essentially, that's response does really well is both our scheme on reed ability to be able to quarry that data without having a scheme in place. But then also, the normalization of that data eyes really key. And then it comes down to writing the correlation searches our analytics stories to find the attacks in that data. Next, right. And that's where we provide E s content updates, for example, that provide out of the box examples on how to look for threats in that data. >>So I'm gonna get you guys reaction to some observations that we've made on the Q. In the spirit of our cube observe ability we talked to people are CEOs is si sos about how they cloud security from collecting laws and workloads, tracking cloud APS and on premise infrastructure. And we ask them who's protecting this? Who is your go to security vendors? It was interesting because Cloud was in their cloud is number one if it's cloud are not number one, but they used to clear rely on tools in the cloud. But then, when asked on premise, Who's the number one? Splunk clearly comes up and pretty much every conversation. Xanatos. Not a scientific survey, it's more of it handpicks. But that means it's funk is essentially the number one provider with customers in terms of managing those workloads logs across ABS. But the cloud is now a new equation because now you've got Amazon, Azur and Google all upping their game on cloud security. You guys partner with it? So how do you guys see that? How do you talk cutters? Because with an enabling platform and you guys are offering you're enabling applications. Clouds have Apple case. So how do you guys tell that story with customers? Is your number one right now? How do you thread that needle into this explosive data in the cloud data on premise. What's the story? >>So I wish you were part of our security super session. We actually spent a lot of energy talking about how the cloud is shifting the paradigm paradigm of how software gets billed, deployed and consumed. How security needs to really sort of rethink where we start, right? We need to shift left. We need to make sure that I think you use the word observe ability, right? T you got to start from there. That's why as a company we bought, you know, signal effects and all the others. So the story for us is start from our ability to work with all the partners. You know, they're all like great partners of ours AWS and G, C, P and Microsoft. In many ways, because ecosystem for cloud it's important. We're taking cloud data. We're building cloud security models. Actually, a research team just released that today. Check that out and we'll be working with customers and building more and more use cases. Way also spend a lot of time with her. See, So customer advisory council just happened yesterday talking about how they would like us to help them, and part of that they were super super excited. The other part is what we didn't understand how complicated this is. So I think the story have to start in the cloudy world. You've gotto do security by design. You gotta think about automation because automation is everywhere. How deployment happens. I think we're really sit in a very interesting intersection off that we bring the cloud and on prime together >>the mission, See says, I want to get cameras in that room. I'm sure they don't want any cameras in the sea. So room Oliver taking that to the next level. It's a complexity is not necessarily a bad thing, because software contract away complexity is from the history of the computer industry that that's where innovation could happen, taking away complexity. How do you see that? Because Cloud is a benefit, it shouldn't be a hindrance. So you guys were right in the middle of this big wave. What? You're taking all this? >>Yeah. Look, I think Cloud is inevitable. I would say all of our customers in some form or another, are moving to the cloud, so our goal is to be not only deliver solutions from the cloud, but to protect them when they're in the cloud. So being able to work with cloud data source types, whether it's a jury, w s, G, C P and so on, is essential across our entire portfolio, whether it's enterprise security but also phantom. You know, one exciting announcement that we made today is we're open sourcing 300 phantom maps and making making him available with the Apache to get a license on get hubs so you'll be able to take integrations for Cloud Service is, like many eight of US service is, for example, extend them, share them in the community, and it allows our customers to leverage that ecosystem to be able to benefit from each other. So cloud is something that we work with not only from detection getting data in, but then also taking action on the cloud to be. Will it protect yourself? Whether it's you, I want to suspend an Amazon on your instance right to be able to stop it when it's when it's infected. For example, right those air it's finishing that whole Oodle Ooh and the investigate monitor, analyze act cycle for the cloud as we do with on from it. >>I think you guys in a really good position again citizen 2013. But I think my adjustment today would be talking to Andy Jackson, CEO of AWS. He and I always talk all the time around question he gets every year. Is Amazon going to kill the ecosystem? Runs afraid Amazon, he says. John. No, we rely on third party. Our ecosystem is super important. And I think as on premises and hybrid cloud becomes so critical. And certainly the Io ti equations with industrial really makes you guys really in a good position. So I think Amazon would agree. Having third party if you wanna call it that. I mean, a supplier is a critical linchpin today that needs to be scalable, >>and we need equal system for security way. You know, you one of the things I shared is really an asymmetric warfare. Where's the anniversary? You talk about a I and machine learning data at the end of the day is the oxygen for really powering that arm race. And for us, if we don't collaborate as ecosystem, we're not gonna have a apprehend because the other site has always say there's no regulations. There's no lawyers they can share. They can do whatever. So I think as a call to action for our industry way, gotta work together. Way got to really sort of share and events or industry together. >>Congratulations on all the new shipping General availability of E s six point. Oh, Phantoms continue to be a great success. You guys on the open source got an APB out there? You got Mission Control. Guys, keep on evolving Splunk platform. You got ABS showcase here. Good stuff. >>Beginning of the new date. Excited. >>We're riding the waves together with Splunk. Been there from day one, actually 30 year in but their 10th year dot com our seventh year covering Splunk. I'm John Ferrier. Thanks for watching. We'll be back with more live coverage. Three days of cube coverage here in Las Vegas. We'll be right back.
SUMMARY :
It's the Cube covering great to see you again. So you guys announced security operation Sweet last year. So we'll be, really, you know, 80 and focusing on that just to So you have a variety of things coming out Mission Control is one of the first examples that we bring all of the entire stack together You're a big part of building taking that into the world now. So we allow you to take our sin, which is enterprise security, or you be a product's monkey. You know, the name evokes, you know, dashboards, NASA. So if I want to pull you into my investigation, we can use a chat ops that capability, whether it's directly in mission So way see a flywheel development and you guys got going on here. Have the analytics to help you understand But it's not always in the form you need. that day is not the same. the correlation searches our analytics stories to find the attacks in that data. So how do you guys see that? We need to make sure that I think you use the word observe So room Oliver taking that to the next level. from the cloud, but to protect them when they're in the cloud. And certainly the Io ti equations with industrial really makes you guys really So I think as a call to action for our industry way, You guys on the open source got an APB out there? Beginning of the new date. We're riding the waves together with Splunk.
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Mark Penny, University of Leicester | Commvault GO 2019
>>live >>from Denver, Colorado. It's the Q covering com vault Go 2019. Brought to you by combo. >>Hey, welcome to the Cube. Lisa Martin in Colorado for CONMEBOL Go 19. Statement. A man is with me this week, and we are pleased to welcome one of combos, longtime customers from the University of Leicester. We have Mark Penny, the systems specialist in infrastructure. Mark. Welcome to the Cube. >>Hi. It's good to be here. >>So you have been a convo customer at the UNI for nearly 10 years now, just giving folks an idea of about the union got 51 different academic departments about five research institutes. Cool research going on, by the way and between staff and students. About 20,000 folks, I'm sure all bringing multiple devices onto the campus. So talk to us about you came on board in 20 ton. It's hard to believe that was almost 10 years ago and said, All right, guys, we really got to get a strategy around back up, talk to us about way back then what? You guys were doing what you saw as an opportunity. What you're doing with combo today, a >>time and the There's a wide range of backup for us. There was no really assurance that we were getting back up. So we had a bit of convert seven that was backing up the Windows infrastructure. There was tyranny storage manager backing up a lot of Linux. And there was Amanda and open source thing. And then there was a LL sorts of scripts and things. So, for instance, of'em where backups were done by creating an array snapshot with the script, then mounting that script into that snapshot into another server backing up the server with calm bolt on the restore process is an absolute takes here. It was very, very difficult, long winded, required a lot of time on the checks. For this, it really was quite quite difficult to run it. Use a lot of stuff. Time we were, as far as the corporate side was concerned it exclusively on tape resource manager, we're using disc. Amanda was again for tape in a different, completely isolated system. Coupled with this, there had been a lack of investment in the data centers themselves, so the network hadn't really got a lot of throughput. This men that way were using data private backup networks in order to keep back up data off the production networks because there was really challenges over bandwidth contention backups on. So consider it over around and so on. If you got a back up coming into the working day defect student So Way started with a blank sheet of paper in many respects on went out to see what was available on Dhe. There was the usual ones it with the net back up, typically obviously again on convert Arc Serve has. But what was really interesting was deed Implication was starting to come in, But at the time, convo tonight just be released, and it had an absolutely killer feature for us, which was client side duplication. This men that we could now get rid of most of this private backup network that was making a lot of complex ISI. So it also did backup disk on back up to tape. So at that point, way went in with six Media agents. Way had a few 100 terabytes of disk storage. The strategy was to keep 28 days on disk and then the long term retention on tape into a tape library. WeII kept back through it about 2013 then took the decision. Disc was working, so let's just do disco only on save a whole load of effort. In even with a take life, you've got to refresh the tapes and things. So give it all on disk with D Duplication way, basically getting a 1 to 1. So if we had take my current figures about 1.5 petabytes of front side protected data, we've got about 1.5 petabytes in the back up system, which, because of all the synthetic fools and everything, we've got 12 months retention. We've got 28 days retention. It works really, really well in that and that that relationship, almost 1 to 1 with what's in the back up with all the attention with plants like data, has been fairly consistent since we went all disc >>mark. I wonder if you'd actually step back a second and talks about the role in importance of data in your organization because way went through a lot of the bits and bytes in that is there. But as a research organization, you know, I expect that data is, you know, quite a strategic component of the data >>forms your intellectual property. It's what is caught your research. It's the output of your investigations. So where were doing Earth Operational science. So we get data from satellites and that is then brought down roars time, little files. They then get a data set, which will consist of multiple packages of these, these vials and maybe even different measurements from different satellites that then combined and could be used to model scenarios climate change, temperature or pollution. All these types of things coming in. It's how you then take that raw data work with it. In our case, we use a lot of HPC haIf of computing to manipulate that data. And a lot of it is how smart researchers are in getting their code getting the maximum out of that data on. Then the output of that becomes a paper project on dhe finalized final set of of date, which is the results, which all goes with paper. We've also done the a lot of genetics and things like that because the DNA fingerprinting with Alec Jeffrey on what was very interesting with that one is how it was those techniques which then identified the bones that were dug up under the car park in Leicester, which is Richard >>Wright documentary. >>Yeah, on that really was quite exciting. The way that well do you really was quite. It's quite fitting, really, techniques that the university has discovered, which were then instrumental in identifying that. >>What? One of the interesting things I found in this part of the market is used to talk about just protecting my data. Yeah, a lot of times now it's about howto. Why leverage my data even Maur. How do I share my data? How do I extract more value out of the data in the 10 years you've been working with calm Boulder? Are you seeing that journey? Is that yes, the organization's going down. >>There's almost there's actually two conflicting things here because researchers love to share their data. But some of the data sets is so big that can be quite challenging. Some of the data sets. We take other people's Day to bring it in, combining with our own to do our own modeling. Then that goes out to provide some more for somebody else on. There's also issues about where data could exist, so there's a lot of very strict controls about the N. H s data. So health data, which so n hs England that can't then go out to Scotland on Booth. Sometimes the regulatory compliance almost gets sidelines with the excitement about research on way have quite a dichotomy of making sure that where we know about the data, that the appropriate controls are there and we understand it on Hopefully, people just don't go on, put it somewhere. It's not because some of the data sets for medical research, given the data which has got personal, identifiable information in it, that then has to be stripped out. So you've got an anonymous data set which they can then work with it Z assuring that the right data used the right information to remove so that you don't inadvertently go and then expose stuff s. So it's not just pure research on it going in this silo and in this silo it's actually ensuring that you've got the right bits in the right place, and it's being handled correctly >>to talk to us about has you know, as you pointed out, this massive growth and data volumes from a university perspective, health data perspective research perspective, the files are getting bigger and bigger In the time that you've started this foundation with combo in the last 9 10 years. Tremendous changes not just and data, but talking about complaints you've now got GDP are to deal with. Give us a perspective and snapshot of your of your con vault implementation and how you've evolved that as all the data changes, compliance changes and converts, technology has evolved. So if you take >>where we started off, we had a few 100 petabytes of disk. It's just before we migrated. Thio on Premise three Cloud Libraries That point. I think I got 2.1 petabytes of backup. Storage on the volume of data is exponentially growing covers the resolution of the instruments increases, so you can certainly have a four fold growth data that some of those are quite interesting things. They when I first joined the great excitement with a project which has just noticed Betty Colombo, which is the Mercury a year for in space agency to Demeter Mercury and they wanted 50 terabytes and way at that time, that was actually quite a big number way. We're thinking, well, we make the split. What? We need to be careful. Yes. Okay. 50 terrorizes that over the life of project. And now that's probably just to get us going. Not much actually happened with it. And then storage system changed and they still had their 50 terabytes with almost nothing in it way then understood that the spacecraft being launched and that once it had been launched, which was earlier this year, it was going to take a couple of years before the first data came back. Because it has to go to Venus. It has to go around Venus in the wrong direction, against gravity to slow it down. Then it goes to Mercury and the rial bolt data then starts coming back in. You'd have thought going to Mercury was dead easy. You just go boom straight in. But actually, if you did that because of gravity of the sun, it would just go in. You'd never stop. Just go straight into the sun. You lose your spacecraft. >>Nobody wants >>another. Eggs are really interesting. Is artfully Have you heard of the guy? A satellite? >>Yes. >>This is the one which is mapping a 1,000,000,000 stars in the Milky Way. It's now gone past its primary mission, and it's got most of that data. Huge data sets on DDE That data, there's, ah, it's already being worked on, but they are the university Thio task, packaging it and cleansing it. We're going to get a set of that data we're going to host. We're currently hosting a national HPC facility, which is for space research that's being replaced with an even bigger, more powerful one. Little probably fill one of our data centers completely. It's about 40 racks worth, and that's just to process that data because there's so much information that's come from it. And it's It's the resolution. It's the speed with which it can be computed on holding so much in memory. I mean, if you take across our current HPC systems, we've got 100 terabytes of memory across two systems, and those numbers were just unthinkable even 10 years ago, a terrible of memory. >>So Mark Lease and I would like to keep you here all way to talk about space, Mark todo of our favorite topics. But before we get towards the end, but a lot of changes, that combo, it's the whole new executive team they bought Hedvig. They land lost this metallic dot io. They've got new things. It's a longtime customer. What your viewpoint on com bold today and what what you've been seeing quite interesting to >>see how convoy has evolved on dhe. These change, which should have happened between 10 and 11 when they took the decision on the next generation platform that it would be this by industry. Sand is quite an aggressive pace of service packs, which are then come out onto this schedule. And to be fair, that schedule is being stuck to waken plan ahead. We know what's happening on Dhe. It's interesting that they're both patches and the new features and stuff, and it's really great to have that line to work, too. Now, Andi way with platform now supports natively stone Much stuff. And this was actually one of the decisions which took us around using our own on Prem Estimate Cloud Library. We were using as you to put a tear on data off site on with All is working Great. That can we do s3 on friend on. It's supported by convoy is just a cloud library. Now, When we first started that didn't exist. Way took the decision. It will proof of concept and so on, and it all worked, and we then got high for scale as well. It's interesting to see how convoy has gone down into the appliance 11 to, because people want to have to just have a box unpack it. Implicated. If you haven't got a technical team or strong yo skills in those area, why worry about putting your own system together? Haifa scale give you back up in a vault on the partnerships with were in HP customer So way we're using Apollo's RS in storage. Andi Yeah, the Apollo is actually the platform. If we bought Heifer Scale, it would have gone on an HP Apollo as well, because of the way with agreements, we've got invited. Actually, it's quite interesting how they've gone from software. Hardware is now come in, and it's evolving into this platform with Hedvig. I mean, there was a convoy object store buried in it, but it was very discreet. No one really knew about it. You occasionally could see a term on it would appear, but it it wasn't something which they published their butt object store with the increasing data volumes. Object Store is the only way to store. There's these volumes of data in a resilient and durable way. Eso Hedvig buying that and integrating in providing a really interesting way forward. And yet, for my perspective, I'm using three. So if we had gone down the Hedvig route from my perspective, what I would like to see is I have a story policy. I click on going to point it to s three, and it goes out it provision. The bucket does the whole lot in one a couple of clicks and that's it. Job done. I don't need to go out, create the use of create the bucket, and then get one out of every little written piece in there. And it's that tight integration, which is where I see benefits coming in you. It's giving value to the platform and giving the customer the assurance that you've configured correctly because the process is an automated in convoy has ensured that every step of the way the right decisions being made on that. Yet with metallic, that's everything is about it's actually tried and tested products with a very, very smart work for a process put round to ensure that the decisions you make. You don't need to be a convoy expert to get the outcome and get the backups. >>Excellent. Well, Mark, thank you for joining Student on the Cape Talking about tthe e evolution that the University of Leicester has gone through and your thoughts on com bolts evolution in parallel. We appreciate your time first to Minutemen. I'm Lisa Martin. You're watching the cue from combo go 19.
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It's the Q covering com vault We have Mark Penny, the systems So talk to us about you came on board in 20 ton. So at that point, way went in with six Media agents. quite a strategic component of the data It's the output of your investigations. It's quite fitting, really, techniques that the university has discovered, the data in the 10 years you've been working with calm Boulder? it Z assuring that the right data used the right information to remove so to talk to us about has you know, as you pointed out, this massive growth and data volumes the great excitement with a project which has just noticed Betty Colombo, Is artfully Have you heard of the guy? It's the speed with which it can be computed on but a lot of changes, that combo, it's the whole new executive team they bought Hedvig. that the decisions you make. We appreciate your time first to Minutemen.
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Marne Martin, IFS | IFS World 2019
>>live from Boston, Massachusetts. It's the Q covering I f s World Conference 2019. Brought to you by I >>f. S, I say, What a minute. I didn't cash it. Everybody welcome to I f s World 2019. You watching the Cube? The leader in live tech coverage on day Volante with my co host, Paul Galen. Marty Martin is here. She is the president of the service management division of I F s and C e o of work wave. Marty, good to see you. >>Yeah, it's great to be here. I'm so excited. >>A lot of action going on. You guys. Service management, Field Service management particular. You guys had an acquisition today. We're gonna talk about Let's start with your role you came in and 2017 with the >>pretty acting. Actually, >>2018 finalized the acquisition. I think they announce it in 2017. So tell us about how you came in and where you're at today with >>Certainly. So work wave the company. I lied. Join the effects family in 2017. Darren Ruess, who joined I f s in April 2018 recruited me into form a global business unit around service in August of 2018 and the reason why we did this is service isn't only a part of our economies all over the world, but it's a super great growth area that almost every business can go after in in progress both revenue and margins. So we had a lot of great software products, and we really wanted to improve our go to market around this. >>So why, why all of a sudden today, this talk about service management? Why's it becoming so hard? I mean, everybody's always been focused on customer service, but why this service management generally and field service management while the buzz. >>So first off, you've had the evolution of a number of line of business applications and service certainly has been a part of maintenance organizations or break fix where you're going out in repairing thing. What we're realizing now when you talk about service ization, how o E EMS air building what's called aftermarket revenue? There is literally $100 billion of revenue that you can get from that you look, we had Melissa did a nano from Souza. If you think about open source software, they make money from sirve ties, ing, open source software and the products. You look at apple how they're doing APs. So people are starting to realize that service is an engine for brand loyalty, customer experience, not just a cost center. How it used to be, what the >>customers do. Ah, companies do wrong with service one of the areas where they tend to have the greatest inefficiencies where you can help him. >>So first off, I'd say that often in the C suite, unless they're pure place service companies. They don't understand how transformative service is and how important it is to their brand. Many times now, if you have digital enablement of a new customer, the first time they see a face of your brand might be your service technician. So getting the awareness of the C suite is Step one, because we want to start talking about outcomes that grow revenue and profits and getting them to invest in service. So you know, many times will say, Oh, I want to do a C. R M project. I want to do an E r P project. That's certainly things were good at it. Here I a fest, but we can coach them through how you take the market opportunity for your company and service enabled by our technology and transform. Tomorrow I'll be with Accenture, one of our many great partners, and we're talking about adapting the business, the service transformation, sometimes digitally, sometimes with workflow transformation. But that opportunity and service is huge and almost never. There's no company I know of that's taking 100% of their service market share. That's the difference, especially in slower growth. Asset manufacturing are more mature verticals. >>So I was here last night walking the floor, and I went to the extent you Booth, you know, anytime you see, except you're in a show like this. Okay, Censure. You think Large company Global. I was actually quite impressed a little bit surprised to see you know, their presence here because they they go where the money is, right? And so my specific question is, think, except you think big companies. But you guys obviously focused on what range of companies smaller midsize company. So what's the landscape? Looked like? What's the difference is between sort of smaller and larger companies, >>so that's a great question. I'll take it in part So if you think about a neck censure definitely they looked a large. I also have had meetings with the Lloyd McKinsey Cap gem and I dxc etcetera Also tcs Tech Mahindra which a little bit or more telco focused. So if you think about at the very large and you have telco utilities, large manufacturing O e ems that our customers and definitely the customers I'm pursuing Maur with this focus But we also with work with go down to the S and B We had panels also of, for example, female owners of franchises and also males as well that are creating new service businesses and they're starting maybe with one truck in out providing service. So the fact that we can handle not only the breath and depth of complex service needs, but through work wave we also can encourage the small service businesses to reach their full potential is fantastic. And you know that makes me excited every day. And part of why I focused on service specifically is you are delighting customers. You are the face of a brand and you're making a difference. It's not something that s 02 is esoteric. This is about really value that we're delivering, >>always interested in the dynamics of serving the SNB market >>because one of >>these small companies don't really have that. Maybe family owned there found her own. They don't really put a lot of value on technology. How >>do you >>get in the door? How do you convince them that automating the service function is actually worth the investment? >>Well, first off, I'd say that even the big companies are struggling to go paperless. Okay, so, you know, I think some of the challenges we see survive, if you will, big to small, especially when you look globally in different countries. What have you. But the approach we take in the S and B is that we want to be a software as a service provider, and we were to really handle everything they need in their business. So everything from how they grow leads how they have c r m type functionality. How, then they're delivering service, how they're cross selling service, how they're billing service. So at the at the S M B level, we're putting that kind of all in one technology and there's really not that much integration or I T Service is around that right. We want it to be easy and fast, etcetera, as you go more into the mid market and then definitely into the enterprise. Then you start getting more complexity. You get more I t service's integrations, more configurable ity, sometimes even some customized software. So there is a definitely a difference in the complexity. But the fundamentals of what a service business needs really isn't that much different to your >>customers that you mentioned customize and you guys were SAS space. That's one of the text that we'd like to sort of explore a little bit. A lot >>of >>times SAS companies want to avoid, you know, custom mods. But at the same time, you guys are trying to offer a choice. So help us square that circle. How do you What's the conversation like with customers in terms of how you advise them, You guys obviously do a lot of deep functionality, you know? How do you sort of advise them whether or not to go heavily custom or try to go out of the box? >>Certainly. So in the true, I'd say the small business of a medium you start getting some crossover, but in the small business, Absolutely avoid customization because you won't be able to stay evergreen. It's going to be too hard to maintain. You don't have the subject matter experts, et cetera, so that's really a truce. Ask that from a community. A product engagement. We need to be driving the partnership with the customers that they can use a software out of the box in ways that matter to them. As you start getting into the mid market and especially the enterprise, then it becomes more of a choice, right? How much money do you have to spend? How robust is your organization and set trek? And in general, I advise customers if they care about evergreen software, et cetera. If they care about ease of upgrades, don't customize that Being said, we recognize sometimes in the field with your brand experience Custom mobile. You may need to customize a little bit, so it's Ah, say, a chicken and an egg. You have to weigh the benefits of the costs, and that's what we work through with our >>customers. Specifically morning. What's the upgrade cycle like? There's a customer having the choice Thio upgrade at a particular time, Or do they have a window? >>So it varies primarily, there's a few exceptions, but in general, with the work way, Family of products is true SAS. So it's almost like you're Apple Phone. We pushed the upgrade and you have to take it. Okay, And that's the true SAS model at I. F. S. And this is something Darren talked about in his keynote. We pride ourselves on offering choice. So even though we do have regular release cycles, we encourage customers to upgrade regularly. They have the choice on when they take upgrades and also how they deploy. We have some markets with things like data, privacy and what have you that they may, for that reason or for other reasons, go on premise even still today. So we give them the choice on how they upgrade as well as where they host. >>I'm fascinated by your product line. You have products for pest control. H V. A. C. Plumbing cleaning service is long and landscape. How different are these industries really in terms of their their automation needs? >>Well, I'll tell you one of the personal factors that Darren wanted to make sure I was comfortable with was multitasking. And that definitely is the case, because an I f s, we serve five key industries. So if you think about manufacturing utilities, telco service providers and Andy Okay, that's more at the enterprise level. If you think then when you go toe work wave. Those verticals that you mentioned are all the ones we service at work wave, and they are different. So you know what? Work wave. It's primarily service industries where you're going into ah, home and a little bit The commercial aspect and I effects were also doing more some heavy industries, some very large asset base, things like that. So I like to think about it as a product I service consumer based service. And then you can also differentiate across verticals with what are called high value assets versus, you know, Mork consumer size assets. >>So what >>are >>the one of the key technology enablers that are driving service management today? I mean, obviously, cloud, we talked about sas a lot of push on you X and customer experience, but what other key ones? >>So all the three that you mentioned mobile is huge. You know, Pete and even today, like I run. I work mainly from my phone, and that's really what people want. They want efficient work flows that are configurable on mobile, tied to the customer, the asset, the business. And that's an area that we're continuing to make investment. We also try to prioritize how we bring in the new technology trends into service. Because every technology trend that you see has applicable ity and service supply chain and how you run spare parts specially globally, you can see applications for Blockchain augmented emerged Reality how you can connect the field tech with an expert resource or remote resource to the consumer. That is obvious, right? So you talked about the enabling technologies like Cloud, how we're thinking about data platforms and Data's the currency. Of all of that, we need to d'oh. His service is really about a an execution engine, right? Because to deliver a customer experience that makes people come back to your brand. To purchase Maur, you need great service, so any time somebody talks about customer experience, but they don't talk about service. I want to say you're really naive because you can just get the customer. You have to delight the customer. >>Uh, the, uh, there's a lot of interesting technology going on now in the area. Fleet Management making fleets more efficient How does that figure into the service is? You offer. >>So Fleet management is an important part, and it's one that you have a very tangible return on investment when you deploy route management route optimization, fleet management. So you have the aspects that are very tangible, relate to how do you get the person or the truck where it needs to be when it needs to be okay, and that's pretty well understood. Then how do you get the most efficient schedule that minimizes miles driven gas, used et cetera? And then, of course, you also are thinking about health and safety. There's some cool things now that you can partner that if you have these fleet technologies installed in a way that is integrated in your service business, you can actually get lower insurance premiums, right? So it's not just the conventional use. Cases were starting to think in this kind of gig economy, how you can also be thinking about bringing in Maura what's called a contingent workforce. So if you have surge capacity in a certain period or you want to just do more third party service, probably your appliances. You know they're not the employees, if you will, of a g e or a world polar and LG right there Probably a contingent workforce. And that's a model that's also evolving. But to do Fleet Management across say, contractors, not just employees is an area that were thinking more and more led by some of the uber ization, if you will, of the of the marketplace >>right up against the clock, Marty. But to last questions You made an acquisition today, Vashti Uh, yeah, uh, I thought of it as a tuck in acquisitions, although Darren essentially sort of said, it's gonna make you the leader now in service management. Um And then I want to understand how you guys differentiate from some of the big whales. >>So, you know, overall, we're on track to be about 700 revenue this year in service management. We're working to get to 200 million, right? So this year will probably be around maybe 1/5 50 ish per se. Don't quote me on that check with our coms team, but the point being is that we have the ability to use these tuck in acquisitions and service to accelerate our lead, not just from a revenue perspective, which is what we were just talking about. But from a product perspective, you might have followed Salesforce acquiring Click. That means we are the only independent. Aye, aye. Optimization engine that is field tested. Battle ready. So that's great. This s t a is how we consolidate our dominance and complex service. So what darren was speaking to is not on Lee the service management segment of our revenue and how we continue to accelerate over the oracles in the S a. P s and the service maxes et cetera of the world. But how we take what we're already dominant in and really put the hammer down. Honesty is part of that. >>Your differentiation then if I infers, is focus. Um, you're you're deep customer customs agent deep >>domain expertise. Yeah, So really, when you think about a i optimization, which drives a ton of business value and the ability to handle the complex service cases that then drive business outcomes and outcomes based service models, we are number one and s dea tucks into that, even though it is very strategic on how we position ourselves with leadership and service. >>All right, Challenger becomes number one, Marty. Thanks very much. All right, Keep it right, everybody. Dave A lot with Paul Galen. You're watching the Cube from Boston Mass. I f s world 2019 right back.
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Brought to you by I She is the president of the service Yeah, it's great to be here. came in and 2017 with the you came in and where you're at today with So we had a lot of great So why, why all of a sudden today, this talk about service management? $100 billion of revenue that you can get from that you look, where you can help him. So you know, So I was here last night walking the floor, and I went to the extent you Booth, you know, anytime you see, So if you think about at the very large and you have telco utilities, of value on technology. Well, first off, I'd say that even the big companies are struggling to go paperless. customers that you mentioned customize and you guys were SAS space. How do you What's the conversation like So in the true, I'd say the small business of a medium you start getting There's a customer having the choice Thio We have some markets with things like data, privacy and what have you that they may, You have products for pest control. So if you think about manufacturing utilities, So all the three that you mentioned mobile is huge. fleets more efficient How does that figure into the service is? So Fleet management is an important part, and it's one that you have a very tangible return on Um And then I want to understand how you guys So, you know, overall, we're on track to be about 700 revenue this year in you're you're deep customer customs agent deep Yeah, So really, when you think about a i optimization, I f s world 2019 right back.
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Steve Wood, Boomi & Jeff Emerson, Accenture | Boomi World 2019
>>live from Washington, D. C. It's the Cube covering Bumi World 19 Do you buy movie? >>Welcome back to the Cubes. Coverage of Bumi World 19 I'm Lisa Martin with John Ferrier. John and I have a couple of gents joining us. To my right is Jeff Emerson, the global managing director for Custom Application Engineering Ethics Center. Hey, just hey, welcome. Thank you were glad to tell you, and we've got Steve would back with us. The CPO up. Hey, Steve, >>Hayley says. Ages >>minutes. You sticking into some research about that? The history of Bumi and Ipads and just looking at how the consumer ization effect has infected by a bad word has really infiltrated has that every industry organizations went from having enterprise applications. Legacy applications, cloud applications, custom applications. Let's talk about custom applications. What are you seeing in the customer marketplace for the demand for having this level of customization, whether it's a retail or or, you know, utilities company, >>it really doesn't matter what industry it is these days. Custom applications were going through a renaissance. It is. It is truly the renaissance of custom, where there was once a swing towards enterprise applications and the packages and so on. And now it's realized that oh gosh t separate ourselves from our competition. We have two great something that doesn't exist well, that is, by its nature, a custom application. And so these air coming up, Maura and Maur across the industry, and it's really starting to dominate the value chain for software. >>You were here in D. C. And public sector is going through a modernization as well. He looked at government procurement. I mean, essentially with data, everything's instrumental. You have unlimited resource with cloud computing. So essentially personalization. Hot trend. So applications air being personalized. They're customized. So every app should be not general purpose unless it's either under the covers. So this is the country's We've been having you guys. Bumi has a platform. You enable APS? You guys are deploying it. How are customers responded to this? Because to me they might go Will custom haps me, feels expensive. It feels one off the old adage. It's a one off, but it seems to be coming back. >>It does end. Fact is, you're able to do things so much more quickly today than you ever have been able to in the fast in the past and three ability to create new experiences quickly and react in an agile fashion to how those applications are being received in the marketplace. React to the data that is generated both as the primary data and the data exhaust from those systems to determine what your customers need, what they want, how they're going to act, what they're going to buy. All of those things are things that we can pull together so much more quickly today than we could ever in the past. And so it's great. >>Steve, We were talking earlier about how the data's real big part of the equation. Now everything about the application world it used to be the infrastructure would dictate what you could build. Yeah, now you have application developers saying, This is what I want now the infrastructures so programmable it's kind of flipped around that they're dictating kind of terms. >>Well, there's suddenly being this sort of emergence of these low code platforms to kind of help manage that. I mean, and they're kind of taking care of a lot of the infrastructure so you can kind of skill them is needed, but yeah, I mean, there's been a him. It's been a huge birthday. I couldn't agree more. There's like the demand for applications. We're seeing a lot. Sure there's the mega applications. We tend to leave those to our sister company Pivotal toe code those with this whole other ecosystem of applications everywhere. The personalization sze of the line of business needs to improve. Their business processes were going after that layer. We have to do it in the right way to make it super easy to do on the infrastructure that people expected to be with the architecture they expect to see. So they're highly customizable, so get exactly what they want. >>Jeff, you know, we always talk on the industry joke on the Cube, and the game is changed, but it's still the same. And every time a new trend comes, you know it's the death of something. A meteorite media to say something's dying when something new starts right. But nothing really changes everything about applications. It's the same gain just with a different twist. Do it with cloud. How are customers were spouting this? Because obviously his benefits business benefits cost benefits lot of mount up line with how they're attacking the application development. Then they got a data tsunami happening. But they gotta build APS, right, Not anything, right? >>It was once said that absolute in the world, and now it's really that data is feeding the world right? And so the amount of data that's out there and accessible and usable within applications is absolutely incredible. And so, with the emergence of the cloud in order, Thio support those massive amounts of data and Dr Rapid Development and then lo code to make that development much easier. These things all time come together, and you talked about the death of X, y or Z. We talk now about living systems, right on living systems are things that are easy to modify, their absolutely attainable and usable and expandable for for any kind of use and ultimately adaptable. >>So John mentioned the word one off a minute ago, and it reminded me of something where, you know, whatever industry that you're in, Not too long ago it was customers got some one off. Whether it's an application or part of the infrastructure, that's expensive, and it's not something that can be monetized but down to your point it's it's really custom. Applications are a big part of a business. Is competitive advantage. So what is it about the customized app? Is it Is it the fact that it's driven by an A P I? That's programmable that allows it to be customized at scale toe, where it's not a one off from a support perspective, it's something that really a company can use as that competitive leg up. >>Right in the this livings living systems world. We really have agile engineering, agile methods and so that we're doing development quickly. And we're doing this in an engineering fashion that has micro service's and small pieces of functionality that could be grabbed and plugged and played together. Thio great, different experiences. And so that granular ization of software is something that drives his flexibility and enables us to make modifications and updates quickly. >>Actually, ive your customer example that it was something we'd done, which is absence of term it like how the oil and gas industry saved nurses in Africa are saved people in Africa, which is we built, a solution that allowed them nurses in sub Saharan Africa to visit patients out in the field. They built it on a loco pa from witches. Flow part of me connected through a P eyes connected to all the infrastructure. But a lot of the work was on, uh, android tablets offline. So with the loco PA from that could deliver this solution with all offline capabilities, all the connectivity, all the integration, all built in without writing. Really any code? The only code there rose to customize the look and feel so looked exactly what they want. They delivered that on early version of our offline framework and then latterly the oil and gas industry origin energy deployed a similar solution to their rigs. The lot of you seem really complicated things of form, validation and better validation rules and better data synchronization that really forced us to improve our offline framework to something which is a Steve a big jump ahead of where it was before. And then lo and behold, the nurses nafta came back to us and said, Well, actually went up, Did or are we gonna run on desktops as well as ipads? Funnily enough, and we're like, Well, good news. We've actually already added that support. And so literally from three days of that phone call to them going live within our laptops and ipads. That was all it took. They didn't have to write any CO. They literally We just give them access to the new you. I will find framework. They installed it, turn off the wet. And that's kind of the power of this kind of next gen of up building that for this kind of line of business applications where you just need to innovate, how you work, you don't have to spend three years rebuilding those for iPad and >>Jeff houses. That dynamic, which is pretty much, I think, consisted a lot of these new APS. How's it changed your business? Because you know the theme that we've been identifying the mega trend is that there's more project work going on fast time to value, agile. You guys been doing exceptional work there and following Madu Center's been doing talking to Paul Doherty amongst others. Get a huge data science team you guys are on. I know you guys have transformed but big project and now a bunch of little projects going on, so it's kind of have to make you guys more agile as a practice because you've got to go out and solve the business problems with the customers. How is this dynamic changed? >>You're right. We absolutely do. And we have to assume muchas anything. It's helping our customers get into that mode of thinking as well. What was once a six months of gathering and documenting requirements is now done in a handful of ours. At first to get the first small bit of what's gonna be valuable functionality to put out there. And you keep doing that irritably. Overtime is instead of in a six month period, but then gets thrown over the wall. Thio have other people do this for another build stuff for six or nine >>months. I mean, the federation and getting those winds early gets proof points, gets mo mentum validation. You're not waiting for a gestation period. >>You make good decisions about what to do next on DDE. What to not do that you were planning on doing but turns out, doesn't mean >>I want to get your thoughts on something important you mentioned humanization. We see that big trend because Avery people centric and you're thinking at Bumi and we've had this debate in the queue we? We didn't come in on either side yet, but you know it orations great, great, fast. But the old days of software was a lot of craftsmanship involved, you know, crafting the product, getting it right now it's ship be embarrassed, ship it fast and then injury, which is great for efficiency. But there's a trend coming back to crafting product. They're absolutely. What is your thoughts on this? Because craft Manship is now design thinking. Would it be calling in different names? But this is a new thing. It's happening all the time. >>That software software craftsmanship is something that is more important today than it ever has been. Because you're going fast. And because you're putting things out into the market very quickly, you can't afford to make big mistakes, right? You could make functional decision mistakes, right? Oh, that wasn't the right thing for the customer, but having it not work or creating it bad experiences, right? Very bad, right? And so that craftsmanship building in all the Dev Ops pipelines and the error check in the testing and gateways and security checking all that happens automatically every time you check in code that is critical and it drives that craftsmanship back to the developer, right? Pushing left so that you make a mistake. You fix it within minutes, as opposed to >>you. Run private engineering, Smile on your face. Come on, What's your angle on this >>time? And craftsmanship is obviously huge mean? When we thought about like Bumi, we kind of wanted to make sure that yeah, that way we used to talk a little bit. No code platforms. And I think that what they did was they left out the craftsmanship that developers could do. And I've kind of thought it was like, Hey, if you can put like the business or the person who really understands the process of the application into the beating heart of the creation process so they could be on the right side of the soft waiting the world like they could be a creator and producer as much as they could be a consumer of applications, you allow them to do that and then let developers have radiate that that out with new engage with models, coding out new experiences that really hyper specific to the EU's case of the user. That's kind of the ultimate you get the core business value, and then you get the craftsmanship of the engineers together, I think, >>and I'm glad you said that because there's so many cases where here, we want to push it so that we don't even need software engineers for our software. And that's an interesting idea. Yeah, but it's actually not a good idea. Ll know or idea, Yes, simply because you there's an important aspect of software and and how I t runs that even if you have low coach, uh, components in order to drive the functionality right, these things that have to be done. But frankly, professional software engineers know how to do. >>It's better and faster and easier to do it that way. >>I think the federation certainly makes the problem that you're trying to solve. Solvable, right? Don't take your eye off the main ball, which is saw the problem, but get it elegantly designed all right, but I think that's a good This is a big discussion. You're seeing a lot with loco. So again, this is back. The custom maps custom APS just means a targeted app that solves a specific problem because it is a unique problem and it's different than the other one, right? That's the speed game. It's a speed game to nose in it that fast, fast, fast. >>And the engineering methods have changed really over the last couple of decades. While I've been doing this. Where way talked a moment about ago about the waterfall ways and then the agile ways. And the simple fact of the matter is that you're developing small pieces of software to get out into the market quickly, and you can do this in a matter of days and weeks. A supposed to months and quarters >>right, which many businesses don't have that time for company competitors gonna get in there. I'm curious as the development methods have changed so dramatically have the customer conversations like Are you guys talking more with business leaders vs You know the Guys and Girls and Dev Ops is that is this movie business little conversation that a CEO CFO, a CEO is involved in? >>So from our perspective at Accenture that the technology is always there to drive a business need, and so that conversation is first with the business owners, and that was true 20 years ago as well. The a CZ much as we do. I t transformation. It's a business lead. I transformation and, more often, technology supported business transformation. >>Excellent. Well, guys, thank you for joining John and me on the program today. Talking about all the things that you guys are seeing out in the field. Exciting stuff. >>Thanks for having us. >>We appreciate your time. Thank you for John Ferrier. I'm Lisa Martin. You're watching the Cube from Bhumi World 19. Thanks for watching.
SUMMARY :
Bumi World 19 Do you buy movie? Welcome back to the Cubes. The history of Bumi and Ipads and just looking at how the Maura and Maur across the industry, and it's really starting to dominate the value chain So this is the country's We've been having you guys. and the data exhaust from those systems to determine what your customers need, Now everything about the application world it used to be the infrastructure would dictate what you could build. The personalization sze of the line of business needs to improve. And every time a new trend comes, you know it's the death of something. And so the amount of data that's out there and accessible and usable and it's not something that can be monetized but down to your point it's it's really And so that granular days of that phone call to them going live within our laptops and ipads. so it's kind of have to make you guys more agile as a practice because you've got to go out and solve the business problems with the customers. And you keep doing that irritably. I mean, the federation and getting those winds early gets proof points, gets mo mentum What to not do that you were planning on doing but turns out, But the old days of software was a lot of craftsmanship involved, you know, crafting the product, and gateways and security checking all that happens automatically every time you check in code Run private engineering, Smile on your face. That's kind of the ultimate you get the core business value, how I t runs that even if you have low coach, uh, components in order It's a speed game to nose in it that fast, fast, fast. out into the market quickly, and you can do this in a matter of days and weeks. and Girls and Dev Ops is that is this movie business little conversation that a CEO So from our perspective at Accenture that the technology is always there to that you guys are seeing out in the field. Thank you for John Ferrier.
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Mame McCutchin, Ogilvy | Smartsheet Engage 2019
>>Live from Seattle, Washington. It's the key nude covering smartsheet engaged 2019. Brought to you by smartsheet >>Welcome back, everyone to the cubes Live coverage of smartsheet engaged here in Seattle, Washington. I'm your host, Rebecca Night, along with my co host, Jeff Rick. We're joined by Main McCutchen. She is the program director at Oval V. Oh, thank you so much for coming on. My pleasure. So movie is a huge name in the advertising industry. But why do you give our viewers a little bit of background about what you do and and the company itself? >>One of the fun little stories that that I like to tell is something that our founder said so many years ago. If you are. If you hire people that are smaller than you, you end up with tiny people in your company, right you want you want to hire someone bigger than you, and you end up ah, company of giants and I feel like that really, like, kind of sums up will be. It's such a big name in the industry. 70 years we've been around, I'm program director. I work in operations. I also work in resource management um, I like to think that I'm utility player, you know, like wherever. Wherever the fire is, I'll go and try to help out. Smart sheets made that a lot easier for me in the last couple of years. My origin story of Smart cheat is I was working with an account and someone had to leave suddenly and they asked me to step in and do some of the account executive duties. I know it here. What? You know, some of those were I am lifelong operations. I'm not lifelong advertising, So it was like trial by fire. But I had recently been introduced to Smartsheet. So I had this tool and I went to meetings for like, two weeks, and I gathered every piece of data I could. And then after that, time, like images came out of the mist and suddenly, like the world made sense. And, um, my boss one day was walking by and saw like a pie chart. What's that like? Oh, I just made this because it's helping me learn about the account. Right? And he was like, you were making appointment with my boss and like on it went from >>there, so you should have been in operations forever. So what brought you to smart? She clearly you've worked with other tools. You've worked in complicated projects before. What was so different this time? >>I would say of the ease of use and the instant adopt ability with other people and the functionality being able to attach a file. And this is long before before they were dashboards, before any of that stuff. Just attaching a file. Um, the comments on the line really ease of use. >>That's a big one. >>So in your in your line of work, there are so many different assets that you need to work on and the way that the the advertising industry has changed so much, you only have so much time to get the customers attention. Can you talk a little bit about just those changes and then how that's changed, what you need to do and what your team needs to do on a day to day basis? >>We spent a lot of time tracking. We still spend a lot of time tracking, and customers will say You guys talk to us too much, and then they'll say we didn't get the right information. So I think I'm talking to other people here at the conference, and nobody really wants to say my company's having a difficult time grappling with, like this torrent of data that we're all living with, You know, I miss things for my kid because I missed the email in my in box about the school, even though I'm looking for it. So I think it's a large problem that a lot of companies we're dealing with and nobody really wants to admit it, admit it. But we're finding that we're changing the way we work, and it's making a big difference. Like the tools that we used to use don't apply anymore because they don't make any sense. Like, you know, if you have, like, a shared folder on a drive, Good luck. You know, with a flashlight like you're never gonna >>find so >>thes kinds of tools. Marchi is helping us. Is helping us really change the way we >>work the >>other >>thing to the complexity of which you guys deliver. You made a nice customer video for the Sparky team and really goes through on some campaign for a shoe or something, you know, you kind of got your core theme that you develop, that >>you >>guys were making so many derivative Platt the rid of assets for so many derivative platform speeds and such different ways. That kind of the variation, I assume the version control variants based on geo or whatever speed, Completely different working situation. >>Yeah, we're very excited about Slope, the asset tracking software that that smart she has purchased. And we've I think we've started a pilot, and we're really excited to see how that works out, because that's something that all of this stuff that we're building it smartsheet will then be able to talk thio this other system So the tracking system will be able to talk Thio revenue projections or whatever else you wanted to talk to, you know of capacity planning, resource management and, yes, of all all the virgins that we have to deal with, there's two pieces of the version. Ing one is like what we need to deliver to the client today. Do we have the right version? We got a ship this out. It's going to print. You don't want the wrong one going out, But then also 23 years from now, If somebody comes and says, Hey, can you give me the version that ship and everyone's like, Oh, I don't know what It's one of these. I don't know which one Because in our industry, people rotate off accounts. You work on one account for a number of years, and then you decide you want to be to be expertise or some consumer products. Good expertise in the company's very good about enriching people's careers that way, moving them around. But that means they're taking their knowledge with them. So one of my favorite things about smart cheat is not only does it help us track and there's transparency and automation and all that stuff, but when we finish a project that we've used it correctly, it's beautifully archives. So not only can you find all of the assets, even the little 80 bitty ones, but you can see a chat trail on which one was used this time, and you can. I like also, you can right click on a cell and see to sell history like who made that? No, you know who put that number in it? It's perfect. >>It's a mini handbook that you can hand over into the on ramp someone onto a new project. Like >>if you could talk to the person that was there that did it. You know it's there. The intuition that there is great. >>So what is this do in terms of changing the culture of your organization and the ways in which employees air interacting with each other? >>I'm really excited about this. I'm really excited about the culture piece because I'm gonna talk about it >>internally and >>then I'll talk about it with clients internally. If you're a business leader and you need to get your revenue projections from five markets are regions or whatever you want to call them, you need thes numbers like every month. Give me these numbers so we go down to them and we say, This is it. I need you to fill out this column and the months that's it. >>They can. Then, with smart, she do whatever they >>whatever else they want with the sheet, they can add columns like some of them track quarterly and some of them tracked by the half and some of them weekly. They can do all that as >>long as >>my numbers Aaron and and I have that report. So all >>of these cultures were slightly different. Old movie has >>a culture, but so do our clients. And >>when you work with a client closely, you >>adopt part of that culture. So I >>don't want >>to say to anybody in the company, this is how it's gonna be and this is how you have to do it. I think that kills morale. I think it kills creativity, a think it kills innovation. So that's one thing that I love about Smartsheet is. It helps you preserve culture. It helps, even like underscore it. >>And do you think it's made you as a team? Also, Maur uh, wanting to lean on each other in different ways and in the sense of wanting to be unlocked. Creativity pieces? What I'm what I'm trying to get. Creativity >>and accountability. Yes, I think it's much easier to define who's responsible for what with that clearer communication. You know, you could get a card view and you feel like that's your literally your lane. That's what it's called. It's called your Lane, so I think that helps people like I know what I'm accountable for and I know what I need to dio. And so, um, I'm gonna be better at it. I also I'm gonna have a better picture of the whole project instead of just what I'm doing. So knowing where it's coming from and where it's gonna go after and that contacts makes me better. >>And are you seeing one of the big themes for all these types of software is that, you know, it frees up people from doing less mundane, less routine, less wrote kind of your example of rolling up the numbers so that it frees you up to do higher value activities. Are you seeing that house? It manifest itself in your guy's ability to deliver >>the automation. Uh, let's see. Let's see how that >>we haven't. >>I was talking about what I said. I would get back to the client a minute ago and I didn't. We haven't >>I can't think of >>a time when we use We use automation a lot. Internally. I'm trying to think about what we do with clients. Cause client facing is obviously a little bit different, but eternally >>is probably harder challenge, though, right? It's easy to get excited about a new client. It's, I think, it's harder to get excited about another day on, you know, Week three on an eight week project that you're just >>I kind of >>love them. I don't know why I love the internal stuff. I think because of the camaraderie and because of the team building I sent out, I used a form recently. Thio. Ask some people that I've been working with how they feel about this new project, and it was so easy. I mean, it was like I had fun making the form, you know, and I'm happy to say that I'm also having fun reading the responses because they're mostly good and some of them are critical. But they it's it's it's delivered so well the comments like >>we needed to hear that we >>can actually make this better now. >>Seeing the big picture, though, I want it. I want to hear as a business leader what that means to you and in particular what it was like before when you didn't have full information and you couldn't exactly get the real time status report and understand what needed to be done and what wasn't working so well. We had >>people working off of a different sort of playbooks, right? So you have one department, and they know what they're focuses, and they know what they're doing. And another department has a different responsibility. They go to a meeting and they >>kind of >>hear different things, right, because they're thinking about what am I gonna be doing with this? And the other was thinking about how my could do and so that you can really run into problems because any of people that are on divergent paths. And so now if everyone's working off the same document, you don't have that problem anymore. It's your question, >>right? So I don't want to shift gears a little bit, name on and talk about where we are kind of society in terms of the attention economy, right? That's the hardest thing to get these days is people's attention. I think in your little video you guys talked about, you know, the number of impressions per day, which of course is infinite. And the time for impression is just basically zero plus a little bit more and you guys are right at the leading edge of trying to capture that attention. Facing that challenge is I wonder if you can just kind of speak generally is the evolution of that in the way that messaging and images and kind of types of engagement have to change when your your opportunities are very, very short. But they're spread across a lot of different things. And, you know, if it's targeted, right? Thea pertinent ese for a match on a good target, someone said, If it's a good match, it's magical on. And how you kind of look a challenge in the opportunity of operating in 2019 where attention is so hard to get, >>I think to give you a really good answer to that question, I would need someone from the media department strategy, someone from creative and someone from the CEO's office, Um, but in >>New York in two weeks, >>we oh, there's so much that goes into it and clients are so different. You know, some want this really long, long list of different deliver bols that they want and it's on a tight paste and then some or more inches like >>just like an >>overall brand. You know, we just want some brand strategy, one thing that we do well and that better that is our core is we make brands matter. That's that is the oval. Vito's right there. So no matter what's going on with the industry as it's changing and you know this week it's banners. Next week it's social or whatever. We were always focused on the brand first and whatever makes sense on that day. In that era, we will choose the platform and the software and whatever else that helps us best service our clients, >>but still staying to that core mission around the brand brand representatives. >>That is the number one thing. Yeah, >>So what's next? I mean, when you when you're here at the Smartsheet, engage and you're talking and hearing about how other companies use it and how other teams are finding new collaborations and what are you going to come away with? What are you gonna bring back to your team? And in New York, I think the >>most exciting thing for me so far has been I mean, I love the multi select drop down, and I mean, there's a lot of great things, but when they talked about a little bit of touch on a I and how the platform will be watching the way you work and I don't want to use language. People get so creeped >>out, you know, like watching it. >>What do you want? You know, it's just like, you know, following a pattern that it will suggest things. So I think that's gonna help search. And then it's going to know, like, well, every other time you ran that report, then you wanted to dash would want me to kick it off for you. I am really excited about that. I think is right now the automation is good and it's getting better, right? You have, like, you can set by time you consent reminders by by date and lots of great things that you could dio with the forms. But I think that a eyepiece is really what's gonna make a change. >>How did you say that your team feels about that? I mean, you hear that? People have so much trepidation around. Aye, aye. And the robots are coming. I don't just pretend like it's just something you don't have to dio, right? Right, right. Yeah, I did. But did they see it as the as the potential benefits that could come from it of Yes, I think a >>lot of people already in a recent project. Everyone's like the drudgery is gone. It's just gone. And sometimes I feel like one thing. I asked him, Do you feel like you're spending more >>time on this? Or >>do you feel like you're spending less time? And do you feel like you're spending more time? But you're more informed and better to do your job right? So sometimes it's boat. Sometimes some things that I spend less time now that I'm using smartsheet, >>some people spend more >>time because they're getting Maur information that they needed. You know, >>right? I love it. I love your example. How you just need that one cell filled in, and whatever it takes you, the individual to get to that number, you don't really care. >>I don't have the flexibility. >>You can organize your thoughts, your way of working your way of organizing information. Whatever makes sense for you to get to that that answer >>that flexibility is so important. And I see it every team that I give this you know, the one document. I need six numbers a month. It's only need $6 a month, and every sheet is different. And I've told them I'm like, Well, not your the admin. And you could make all these changes that you wanted to, And >>it's a little >>bit risky. You know? What if they delete one of my columns? Well, then I'll go and put it back and tell them. Don't do >>that. But, hey, everybody does it differently. Somebody took the name >>calm and put it on the end. I mean, whatever floats your boat, you know? >>Did you bring him together at some point to say, Here's how you did it here. So you did it. You know, here's best practices. Maybe. You guys, you know, Susie over here did it this way. Seems to work really well. And I want I want >>I do one on one whenever I can't. Okay. I really like it, but I I like the engagement. You get to know someone. I also say my sick file has my cell phone. You can slack May. You can call me. You can text me in middle of night. Doesn't matter. We're here like I have two clients. You know, there's there's the clients that we service in the world. The other companies But then for me, my clients are the little employees and employees that are they're servicing those clients. >>And as you said, when the drudgery is gone, that makes for people who want to come to work and who are more satisfied. So then they give more of themselves. And during the work day, and it is, it does become a there. Aren't you a circle there? Also, Maur, relax, you know, because >>I think we were alluding to this earlier. It's like before we were using smartsheet. You >>weren't >>always sure like some, like project was gonna jump out from behind a lamppost >>anyway, home at night and ruin your life for a day. You know, now >>we can see that guy from far off. I got my eye on >>you. You're >>not gonna get may. And it gives us what I call this Marchi calm, you know, like we know, like everybody knows what the schedule is from here to the end of the year. Maybe even for into 2020 and 2021. So we're starting to scope for the next year, and we're setting the smart sheets up for you like, Oh my God, there's the There's >>the view. It's beautiful, right? Right. I think we need to create a new smartsheet yoga pose, you know. Let's do it. Let's do you know what? I'm always >>on the hunt for the weirdest use of smartsheet. >>What's the weirdest you found so far? >>The weird Somebody mentioned something about a writer who uses smart cheat to track all the ways they procrastinate from writing >>Pretty good. That is. Another woman >>used it for her Thanksgiving shopping. I'm like, Okay, that's like, next level cooking. And then also on the way home from the grocery, shopping for Thanksgiving, the wines she was gonna buy. So he's tracking her wines and her food. >>That's good for the pairings. And which I like that. Yeah, >>you do like a little imagine that with your card view. Like, Oh, the mail. Well, look, we put it over the turkey or whatever >>it is you can use ice, maybe Cochin. Thank you so much for coming. My pleasure. >>Thanks for having me. >>Thank you. >>I'm Rebecca Knight for Jeff. Rick, Stay tuned. You are watching the Cube
SUMMARY :
Brought to you by smartsheet She is the program director at Oval V. Oh, thank you so much for coming on. And he was like, you were making appointment with my boss and like on it went from So what brought you to smart? and the functionality being able to attach a file. changed, what you need to do and what your team needs to do on a day to day basis? Like, you know, if you have, like, a shared folder on a drive, Good luck. Is helping us really change the way we you know, you kind of got your core theme that you develop, that That kind of the variation, I assume the version control So not only can you find all of the assets, even the little 80 bitty ones, but you can see a chat It's a mini handbook that you can hand over into the on ramp someone onto a new project. if you could talk to the person that was there that did it. I'm really excited about the culture piece because I'm gonna talk I need you to fill out this column and the months that's it. Then, with smart, she do whatever they They can do all that as my numbers Aaron and and I have that report. of these cultures were slightly different. And So I to say to anybody in the company, this is how it's gonna be and this is how you have to do it. And do you think it's made you as a team? You know, you could get a card view and you feel like that's your literally your lane. And are you seeing one of the big themes for all these types of software is that, you know, it frees up people the automation. I was talking about what I said. I'm trying to think about what we do with clients. another day on, you know, Week three on an eight week project that you're just you know, and I'm happy to say that I'm also having fun reading the responses because they're mostly good and I want to hear as a business leader what that means to you and in particular So you have one department, And so now if everyone's working off the same document, you don't have that problem anymore. And how you kind of look a challenge in the opportunity of operating You know, some want this really long, long list of different deliver bols that they want you know this week it's banners. That is the number one thing. and how the platform will be watching the way you work And then it's going to know, like, well, every other time you ran that report, I mean, you hear that? I asked him, Do you feel like you're spending more And do you feel like you're spending more time? You know, How you just need that one cell filled in, Whatever makes sense for you to get to that that answer And I see it every team that I give this you know, You know? But, hey, everybody does it differently. I mean, whatever floats your boat, you know? You guys, you know, Susie over here did it this way. I really like it, but I I like the engagement. And as you said, when the drudgery is gone, that makes for people who want to come to work and who are more satisfied. I think we were alluding to this earlier. You know, now I got my eye on you. And it gives us what I call this Marchi calm, you know, like we know, Let's do you know what? That is. the wines she was gonna buy. That's good for the pairings. you do like a little imagine that with your card view. it is you can use ice, maybe Cochin. You are watching the Cube
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Richard Henshall & Tom Anderson, Red Hat | AnsibleFest 2019
>>live from Atlanta, Georgia. It's the Q covering Answerable Fest 2019. Brought to you by >>Red Hat. >>Okay, welcome back. It runs two cubes. Live coverage of Ansel Fest here in Atlanta, Georgia. I'm John for a host of the Cube with stewed Minutemen. Analysts were looking angle. The Cube are next to guest Tom Anderson and most product owner. Red Hat is part of the sensible platform automation properly announced. And Richard Henshaw, product manager. Guys, welcome to the Cube Way had all the execs on yesterday and some customers all pretty jazzed up about this year, mainly around just the timing of how automation is really hitting the scene and some of the scale that's going on. You guys had big news with the answerable automation platform. New addition to the portfolio. What's the feedback? >>So far, I think the feedback has been super positive. We have customers have come to us. A lot of the last little one said, Hey, we're maturing. We're moving along the automation maturity curve, right, and we have multiple teams coming to us and saying, Hey, can you help us connect this other team? We've had a lot of success doing cloud provisioning or doing network automation were doing security automation. What have you and they're coming to us and saying, Help us give us kind of the story if you will, to be able to connect these other teams in our organization. And so that way I kind of feel the pole for this thing to move from a tool that automates this or that. This task for that task. Too much more of a platform center. >>It seems to be scaling out in terms of what automation is touching these days. And look at the numbers six million plus activations on get Hub versus other projects. So activities high in the community. But this seems to be much more broader. Scope now. Bring more things together. What's the rationale behind? What's the reasoning? What's the strategy? But the main thing is, >>automation is got to that point where it's becoming the skill set that we do. So it was always the focus. You know, I'm a database administrator. I'm assists out, man. I'm a middle where I'm a nap deaf on those people, then would do task inside their job. But now we're going to the point off, actually, anybody that can see apiece. Technology can automate piece technology in the clouds have shown This is the way to go forward with the things what we had. We bring that not just in places where it's being created from scratch, a new How do you bring that into what's existing? Because a lot of our customers have 20 or 30 years like a heritage in the I T estate. How do you do with all of that? You can't just rebuild everything into new as well. So you gotta be ableto automate across both of those areas and try and keep. You know, we say it's administrative efficiency versus organization effectiveness. Now how do I get to the point of the organization? Could be effective, supposed just doing things that make my job easier. And that's what we're gonna bring with applying automation capability that anybody can take advantage of. >>Richard. I actually felt the keynote demo this morning did a nice job of that line that they set it up with is this is this is tools that that all the various roles and teams just get it, and it's not the old traditional okay, I do my piece and set it up and then throw it over the wall. There was that, you know? Oh, I've got the notification and then some feedback loops and, you know, we huddled for something and it gets done rather fast, not magic. It's still when I get a certain piece done. Okay, I need to wait for it's actually be up and running, but you know, you're getting everybody into really a enterprise collaboration, almost with the tool driving those activities together >>on that. And that's why yesterday said that focus on collaboration is the great thing. All teams need to do that to be more successful because you get Maur inclusivity, Maurin puts. But organizations also need to coordinate what activities they're doing because they have rules, regulations, structures and standards they have to apply. Make sure that those people can do things in a way that's guided for them so that they're they're effective at what they're trying to do. >>Okay, I think I'm going to explain what's in the platform first because an engine and tower and there, what else is in there, what's new? What's what our customers is going to see. That's new. That's different >>it's the new components are automation Hope Collections, which is a technology inside answer ball itself. On also Automation Analytics and the casing is that engine and terrorist of the beating heart of the platform. But it's about building the body around the outside. So automation is about discover abilities like, What can we find out? What automation can I do that I'm allowed to do? Um, and let six is about the post activity. So I've automated all these things. I've done all this work well, How did it go? Who did what, who did? How much of what? How well did it work? How much did it failed? Succeeds and then, once you build on that, you don't start to expand out into other areas. So what? KP eyes, How much of what I do is automated versus no automated? You can start to instigate other aspects of business change, then Gamification amongst teams. Who's the Who's the boat? The closest motive here into the strategy input source toe How? >>Find out what's working right, essentially and sharing mechanism to for other groups in terms of knowing what's happening >>and how is my platform performing which areas are performing well, which airs might not be performing well. And then, as we move down the road, kind of how my performing against my peers are other organizations that are automating using the ants will automation platform doing? And am I keeping up on my doing better? That kind of stuff. >>So, Tom, there's a robust community as we was talking about. Their platform feels like it builds on yet to change the dynamic a little bit. When you talk about the automation hub and collections, you've already got a long list of the ecosystem vendors that are participating here. Bring us two through a little bit. What led Thio. You know all these announcements and where you expect, you know, how would this change the dynamics of >>the body? And maybe we'll split up that question. I'll talk a little bit about partners because it's both partners and customers in community here that's been driving us this way. I'll talk a little bit about partners and Rich talk about the customer piece here, which is partners have been traditionally distributing their content there. Ansel automation content through our engine capability. So our engine release cycle, or cadence, has been sort of the limiting factor to how fast they can get content out to their users and what what the collections does is part of the platforms allows us to separate those things. Rich talked about it yesterday in his keynote, having that stable platform. But you having yet having content be able to read fast. And our partners love that idea because they can content. They can develop content, create content, get into their users hands faster. So partners like at five and Microsoft you've seen on stage here are both huge contributors. And they've been part of the pole for us to get to the platform >>from a customer perspective. And the thing I love most about doing this job with the gas of customers is because I was a customer on Guy was danceable customer, and then I came over to this side on Dhe. I now go and see customers. I see what they've done, and I know what that's what I want to do. Or that's what I was trying to do. And she started to see those what people wanted to achieve, and I was said yesterday it is moving away from should I automate. How would we automate Maura? What should I automate? And so we'll start to see how customers are building their capabilities. And there's no there's many different ways people do. This is about different customers, >>you know. What's interesting is you guys have such a great success formula first. Well, congratulations. It's great to see how this is turning into such a wider market, because is not just the niche configuration management. More automation become with cloud to point a whole new wider category. So congratulations. The formula we see with success is good product, community customers adopting and then ecosystem that seems to be the successful former in these kinds of growth growth waves you guys experiencing? What is the partnering with you mentioned? S five Microsoft? Because that, to me, is gonna be a tipping point in a tel sign for you guys because you got the community. You got the customers that check check ecosystem. What's the partner angle? How do they involve? Take us through that. What's going on? They're >>so you're absolutely so you know, kind of platform velocity will be driven by partner adoption and how many things customers can automate on that platform or through that platform and for us I mean, the example was in the demo this morning where they went to the automation hub and they pulled down the F five collection, plugged it into a workflow, and they were automating. What are partners? Experience through their customers is Look, if I'm a customer, I have a multi cloud environment or hybrid cloud environment. I've got automation from AWS. I've got azure automation via more automation. Five. Got Sisko. I've got Palo Alto. I've got all these different automation tools to try and string them together, and the customers are coming and telling those vendors Look, we don't want to use your automation to end this automation tooling that one we want to use Ansel is the common substrate if you will automation substrate across this platform. So that's motivating the partners to come to us and say, Hey, I had I was out five Aspire last week, and they're all in a natural. I mean, it's really impressive to see just how much there in unanswerable and how much they're being driven by their customers when they do Ansell workshops without five, they say the attendance is amazing so they're being pulled by their customers and therefore the partners are coming to us. And that's driving our platform kind of usability across the across the scale. >>Another angle we'll see when we talk to the engineers of the partners that are actually doing the work to work with danceable is that they're seeing is ah, change also in how they it's no longer like an individual customer side individual day center because everything is so much more open and so much more visible. You know there's value in there, making it appealing and easy for their customers to gain advantage of what they're doing. And also the fact that the scales across those customers as well because they have their internal team's doing it, saying the same things and so bringing them to an automation capable, like Ansel have to push. That means that they also gained some of the customers appreciation for them, making it easier to do their tasking collaboration with us and you know, the best collaborations. We've got some more partners, all initiated by customers, saying Hey, I want you to go and get danceable content, >>the customer driving a lot of behavior, the guest system. Correct. On the just another point, we've been hearing a lot of security side separate sector, but cyber security. A lot of customers are building teams internally, Dev teams building their own stacks and then telling the suppliers a support my AP eyes. So now you start to see more of a P I integration point. Is that something that is gonna be something that you guys gonna be doubling down on? What's that? What's the approach there? How does that partner connected scale with the customers? So we've >>been eso Ansel security automation, which is the automation connecting I. P. S. C. P. S that kind of stuff. It is almost a replay of what we did the network automation space. So we saw a need in the network automation space. We feel that we became a catalyst in the community with our partners and our customers and our and our contributors. And after about three years now, Ansel Network automation is a huge piece of our business and adoption curve. We're doing the exactly see the exact same thing in the security automation space compliance. The side over here, we're talking about kind of automating the connections between your firewalls, your threat detection systems and all that kind of stuff. So we're working with a set of partners, whether it's Cisco, whether it's Palo Alto, whether it's whether it's resilient by the EMS, resilient and being able to connect and automate the connections between the threat and the response and and all of that kind of >>the same trajectory as the network automation >>Zach. Same trajectory, just runnin the same play and it's working out right now. We're on that kind of early part of that curve, that adoption curve, and we have partners jumping in with us. >>You're talking to customers. We've heard certain stories. You know how I got, you know, 1000 hours of work down to a dozen hours of work there. Is there anything built into the tool today that allows them to kind of generate those those hero stats O. R. Any anything along those lines? >>Talk about analytic committee from yes, >>well, again without any analytic side. I mean, those things starts become possible that one of the things we've been doing is turning on Maur more metrics. And it's actually about mining the data for the customer because Tower gives this great focal point for all the automation that's going on. It's somewhere that everything comes through. So when we export that and then we can we can do that work for all the customers rather than have to duel themselves. Then you start to build those pictures and we start with a few different areas. But as we advance with those and start, see how people use them and start having that conversation customers about what data they want to use and how they want to use it, I think that's gonna be very possible. You know, it's so >>important. E think was laid out here nicely. That automation goes from a tactical solution to more strategic, but more and more how customers can leverage that data and be data driven. That's that's gonna drive them for it. And any good customer examples you have of the outcomes. No, you're talking to a lot of >>PS one from this morning. Yeah, >>so I mean, I'll be Esther up this morning, and I think that the numbers they used in the demo that she's like, you know, last year they did 100,000 from launch to the end of the year. 100,000 changes through their platform on this year so far that in a 1,000,000. So now you know, from my recollection, that's about the same time frame on either side of the year. So that's a pretty impressive acceleration. Side of things. We've had other ones where people have said, You know how many times you were telling some customers yesterday? What used to take eight hours to a D R test with 20 or 30 people in for the weekend now takes 12 minutes for two People on the base is just pushing a few buttons just as they go through and confirm everything worked that that type of you can't get away from that type of change. >>J. P. Morgan example yesterday was pretty compelling. I mean, time savings and people are, I mean, this legit times. I mean, we're talking serious order of magnitude, time savings. So that's awesome. Then I want to ask you guys, Next is we're seeing another pattern in the market where amongst your customer base, where it's the same problem being automated, allover the place so playbooks become kind of key as that starts to happen is that where the insights kind of comes in? Can you help us kind of tie that together? Because if I'm a large enterprise with its I'm decentralized or centralized, are organized problem getting more gear? I'm getting more clouds, game or operations. There's more surface area of stuff and certainly five g I ot is coming around the corner. Mention security. All this is expanding to be much more touchpoints. Automation seems to be the killer app for this automation, those mundane task, but also identifying new things, right? Can you guys comment on that? >>Yeah, so maybe I'll start rich. You could jump in, which is a little bit around, uh, particularly those large accounts where you have these different disparate teams taking a approach to automate something, using Ansel and then be able to repeat or reuse that somewhere else. The organization. So that idea of being for them to be able to curate they're automation content that they've created. Maybe they pulled something down from galaxy. Maybe they've got something from our automation husband. They've made it their own, and now they want to curate that and spread it across the organization to either obviously become more efficient, but also in four standards. That's where automation hub is going to come into play here. Not only will it be a repo for certify content from us and our partners, but it will also be an opportunity for them to curate their own content and share it across the organization. >>Yeah, I think when you tie those two things together and you've got that call discover abilities, I had away go and find what I want. And then the next day, the next day, after you've run the automation, you then got the nerve to say, Well, who's who's using the right corporate approved rolls? Who's using the same set of rolls from the team that builds the standards to make sure you're gonna compliant build again, showing the demo That's just admin has his way of doing it, puts the security baseline application on top and you go, Oh, okay, who's running that security baseline continuously every time. So you can both imposed the the security standards in the way the build works. But you can also validate that everybody is actually doing the security standards. >>You what I find fascinating about what you guys are doing, and I think this is came out clearly yesterday and you guys are talking about it. And some of the community conversations is a social construct here. Going on is that there's a cultural shift where the benefits that you guys are throwing off with the automation is creating a network effect within the companies. So it's not just having a slack channel on texting. The servers are up or down. It's much more of a tighter bond between the stakeholders inside the company's. Because you have people from different geography is you have champions driving change. And there's some solidarity happening between the groups of people, whether they're silo door decentralized. So there's a whole new social network, almost a cultural shift that's happening with the standardization of the substrate. Can you guys comment on this dynamic? Did you see this coming? You planning forward? Are you doubling down on it? >>I think so. And we talk about community right on how important that is. But how did you create that community internally and so ask balls like the catalyst so most teams don't actually need to understand in their current day jobs. Get on all the Dev ops, focus tools or the next generation. Then you bring answer because they want to automate, and suddenly they go. Okay, Now I need to understand source control, and it's honest and version. I need to understand how to get pulls a full request on this and so on and so forth on it changes that provides this off. The catalyst for them to focus on what changed they have to make about how they work, because what they wanted to do was something that requires them to do you no good disciplines and good behaviors that previously there was no motivation or need to do. I think >>Bart for Microsoft hit on that yesterday. You know, if you saw Bart Session but their network engineers having to get familiar with concepts of using automation almost like software development, life cycles right and starting to manage those things in repose. And think of it that way, which is intimidating at first for people who are not used to. But once they're over that kind of humping understand that the answer language itself is simple, and our operations person admin can use it. No problem, >>he said himself. Didn't my network engineers have become network developers. >>It's funny watching and talking to a bunch of customers. They all have their automation journey that they're going through. And I hear the Gamification I'm like, Okay, what if I have certain levels I have to reach in it unlocked capabilities, you know, in the community along the way. Maybe that could build a built in the future. >>Maybe it's swag based, you know, you >>get level C shows that nice work environment when you're not talking about the server's down on some slack channel when you're actually focusing on work. Yeah, so that mean that's the shift. That's what I'm saying, going >>firefighting to being able to >>do for throwing bombs. Yeah, wars. And the guy was going through this >>myself. Now you start a lot of the different team to the deaf teams and the ops teams. And I say it would be nice if these teams don't have to talk to complain about something that hadn't worked. It was Mexican figured it was just like I just like to talk to you because you're my friend. My colleague and I'd like to have a chat because everything's working because it's all automated, so it's consistent. It's repeatable. That's a nice, nice way. It can change the way that people get to interact because it's no longer only phoned me up when something's wrong. I think that absent an interesting dynamic >>on our survey, our customer base in our community before things one of the four things that came up was happier employees. Because if they're getting stuff done and more efficient, they have more time to actually self actualizing their job. That becomes an interesting It's not just a checkbox in some HR manual actually really impact. >>And I kind of think the customers we've heard talk rvs, gentlemen, this morning gave me a lot of the fear initially is, well, I automate myself out of a job, and what we've heard from everybody is that's not absolutely That's not actually true at all. It just allows them to do higher value things that, um or pro >>after that big data, that automation thing. That's ridiculous. >>I didn't use it yesterday. My little Joe Comet with that is when I tried to explain to my father what I do. Andi just said Well, in the 19 seventies, they said that computers you mean we'll do a two day week on? That hasn't come >>true. Trade your beeper and for a phone full of pots. But Richard, Thanks for coming on. Thanks for unpacking the ants. Full automation platforms with features. Congratulations. Great to see the progress. Thank you, Jonah. Everybody will be following you guys to Cuba. Coverage here in Atlanta, First Amendment Stevens for day two of cube coverage after this short break.
SUMMARY :
Brought to you by I'm John for a host of the Cube with A lot of the last little one said, Hey, we're maturing. And look at the numbers six million automation is got to that point where it's becoming the skill set that we do. I actually felt the keynote demo this morning did a nice job of that line that they set to be more successful because you get Maur inclusivity, Maurin puts. Okay, I think I'm going to explain what's in the platform first because an engine and tower and there, What automation can I do that I'm allowed to do? And then, as we move down the road, kind of how my performing against my peers are other organizations that are automating You know all these announcements and where you expect, or cadence, has been sort of the limiting factor to how fast they can get content out to their users and And the thing I love most about doing this job with the gas of customers What is the partnering with you So that's motivating the partners to come to us and say, Hey, I had I was out five team's doing it, saying the same things and so bringing them to an automation capable, So now you start to see more of a P I integration point. We're doing the exactly see the exact same thing curve, that adoption curve, and we have partners jumping in with us. You know how I got, you know, 1000 hours of work down to And it's actually about mining the data And any good customer examples you have of the outcomes. PS one from this morning. So now you know, allover the place so playbooks become kind of key as that starts to happen So that idea of being for them to be able to curate they're automation content that they've created. puts the security baseline application on top and you go, Oh, okay, who's running that security baseline You what I find fascinating about what you guys are doing, and I think this is came out clearly yesterday and you guys are talking about it. that requires them to do you no good disciplines and good behaviors that previously there was no motivation or You know, if you saw Bart Session but their network engineers having to get familiar Didn't my network engineers have become network developers. And I hear the Gamification I'm like, Okay, what if I have certain levels I have Yeah, so that mean that's the shift. And the guy was going through this to you because you're my friend. Because if they're getting stuff done and more efficient, they have more time to actually And I kind of think the customers we've heard talk rvs, gentlemen, this morning gave me a lot of the fear initially after that big data, that automation thing. Andi just said Well, in the 19 seventies, they said that computers you mean we'll do a two day week on? Everybody will be following you guys to Cuba.
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Stefanie Chiras, Ph.D., Red Hat | AnsibleFest 2019
>>live from Atlanta, Georgia. It's the Q covering answerable Best 2019. Brought to you by Red Hat. >>Welcome back. Everyone keeps live coverage of answerable fast here in Atlanta. Georgia John for my coach do Minutemen were here. Stephanie chairs to the vice president of general manager of the rail business unit. Red Hat. Great to see you. Nice to see you, too. You have all your three year career. IBM now Invincible. Back, Back in the fold. >>Yeah. >>So last time we chatted at Red Hat Summit Rail. Eight. How's it going? What's the update? >>Yeah, so we launched. Related some. It was a huge opportunity for arrested Sort of Show it off to the world. A couple of key things we really wanted to do There was make sure that we showed up the red hat portfolio. It wasn't just a product launch. It was really a portfolio. Lunch feedback so far on relate has been great. We have a lot of adopters on their early. It's still pretty early days. When you think about it, it's been about a little over 445 months. So, um, still early days the feedback has been good. You know it's actually interesting when you run a subscription based software model, because customers can choose to go to eight when they need those features and when they assess those features and they can pick and choose how they go. But we have a lot of folks who have areas of relate that they're testing the feature function off. >>I saw a tweet you had on your Twitter feed 28 years old, still growing up, still cool. >>Yeah, >>I mean 28 years old, The world's an adult now >>know Lennox is running. The enterprise is now, and now it's about how do you bring new innovation in when we launched Relate. We focused really on two sectors. One was, how do we help you run your business more efficiently? And then how do we help you grow your business with innovation? One of the key things we did, which is probably the one that stuck with me the most, was we actually partnered with the Redhead Management Organization and we pulled in the capability of what's called insights into the product itself. So all carbon subscription 678 all include insights, which is a rules based engine built upon the data that we have from, you know, over 15 years of helping customers run large scale Lennox deployments. And we leverage that data in order to bring that directly to customers. And that's been huge for us. And it's not only it's a first step into getting into answerable. >>I want to get your thoughts on We're here and Ansel Fest ate one of our two day coverage. The Red Hat announced the answer Automation platform. I'll see. That's the news. Why is this show so important in your mind? I mean, you see the internal. You've seen the history of the industry's a lot of technology changes happening in the modern enterprises. Now, as things become modernized both public sector and commercial, what's the most important thing happening? Why is this as well fest so important this year? >>To me, it comes down to, I'd say, kind of two key things. Management and automation are becoming one of the key decision makers that we see in our customers, and that's really driven by. They need to be efficient with what they have running today, and they need to be able to scale and grow into innovation. platform. So management and automation is a core critical decision point. I think the other aspect is, you know, Lennox started out 28 years ago proving to the world how open source development drives innovation. And that's what you see here. A danceable fest. This is the community coming together to drive innovation, super modular, able to provide impact right from everything from how you run your legacy systems to how you bring security to it into how do you bring new applications and deploy them in a safe and consistent way? It spans the whole gambit. >>So, Stephanie, you know, there's so much change going on in the industry you talked about, you know what's happening in Relate. I actually saw a couple of hello world T shirts which were given out at Summit in Boston this year, maybe help tie together how answerable fits into this. How does it help customers, you know, take advantage of the latest technology and and and move their companies along to be able to take advantage of some of the new features? >>Yeah, and so I really believe, of course, that unopened hybrid cloud, which is our vision of where people want to go, You need Lennox. So Lenox sits at the foundation. But to really deploy it in in a reasonable way in a Safeway in an efficient way, you need management on automation. So we've started on this journey. When we launched, we announced its summit that we brought in insights and that was our first step included in we've seen incredible uptick. So, um, when we launch, we've seen 87% increase since May in the number of systems that are linked in, we're seeing 33% more increase in coverage of rules based and 152% increase in customers who are using it. What that does is it creates a community of people using and getting value from it, but also giving value back because the more data we have, the better the rules get. So one interesting thing at the end of May, the engineering team they worked with all the customers that currently have insights. Lincoln and they did a scan for Specter meltdown, which, of course, everyone knows about in the industry with the customers who had systems hooked up, they found 100 and 76,000 customer systems that were vulnerable to Spector meltdown. What we did was we had unanswerable playbook that could re mediate that problem. We proactively alerted those customers. So now you start to see problems get identified with something like insights. Now you bring an answerable and answerable tower. You can effectively decide. So I want to re mediate. I can re mediate automatically. I can schedule that remediation for what's best for my company. So, you know, we've tied these three things together kind of in the stepwise function. In fact, if you have a real subscription, you've hooked up to insights. If insights finds an issue, there's a fix it and with answerable, creates a playbook. Now I can use that playbook and answerable tower so really ties through nicely through the whole portfolio to be able to to do everything in feeling. >>It also creates collaboration to these playbooks can be portable, move across the organization, do it once. That's the automation pieces that >>yeah, absolutely. So now we're seeing automation. How do you look at it across multiple teams within an organization so you could have a tower, a tower admin be able to set rules and boundaries for teams, I can have an array l writes. I t operations person be able to create playbooks for the security protocols. How do I set up a system being able to do things repeatedly and consistently brings a whole lot of value and security and efficiency? >>One of the powers of answerable is that it can live in a header Ji. In this environment, you got your windows environment. You know, I've talked of'em where customers that are using it and, of course, in cloud help help us understand kind of the realm. You know why rail plus answerable is, you know, an optimal solution for customers in those header ingenious environment. And what would love I heard a little bit in the keynote about kind of the road map where it's going. Maybe you can talk to about where those would fit together. >>Yeah, perfect and e think your comment about Header genius World is is Keith. That is the way we live, And folks will have to live in a head or a genius, a cz far as the eye can see. And I think that's part of the value, right to bring choice when you look at what we do with rail because of the close collaboration we have between my team and Theo team. That in the management bu around insights are engineering team is actively building rules so we can bring added value from the sense of we have our red Hat engineers who build rail creating rules to mitigate things, to help things with migration. So us develop well, Aden adoption. We put in in place upgrades, of course, in the product. But also there's a whole set of rules curated, supported by red hat that help you upgrade to relate from a prior version. So it's the tight engineering collaboration that we can bring. But to your point, it's, you know, we want to make sure that answerable and answerable tower and the rules that are set up bring added value to rebel and make that simple. But it does have to be in a head of a genius world. I'm gonna live with neighbors in any data center. Of course, >>what one of the pieces of the announcement talked about collections, eyes there, anything specific from from your team that it should be pointed out about from a collections in the platform announcement. >>So I think I think his collection starts to starts to grow on. Git brings out sort of the the simplicity of being pulled. It pulled playbooks and rolls on and pull that all in tow. One spot. We'll be looking at key scenarios that we pulled together that mean the most Terrell customers. Migration, of course, is one. We have other spaces, of course. Where we work with key ecosystem partners, of course, ASAP, Hana, running on rail has been a big focus for us in partnership with S A P. We have a playbook for installing ASAP Hana on Well, so this collaboration will continue to grow. I think collections offers a huge opportunity for a simpler experience to be able to kind of do a automated solution, if you will kind of on your floor >>automation for all. That's the theme here. >>That's what I >>want to get your thoughts on. The comment you made about analytical analytics keep it goes inside rail. This seems to be a key area for insights. Tying the two things together so kind of cohesive. But decoupled. I see how that works. What kind of analytical cables are you guys serving up today and what's coming around the corner because environments are changing. Hybrid and multi cloud are part of what everyone's talking about. Take care of the on premises. First, take care of the public cloud. Now, hybrids now on operating model has to look the same. This is a key thing. What kind of new capabilities of analytics do you see? >>Yes, that's it. So let me step you through that a little bit because because your point is exactly right. Our goal is to provide a single experience that can be on Prem or off Prem and provides value across both, as as you choose to deploy. So insights, which is the analytics engine that we use built upon our data. You can have that on Prem with. Well, you can have it off from with well, in the public cloud. So where we have data coming in from customers who are running well on the public cloud, so that provides a single view. So if you if you see a security vulnerability, you can skin your entire environment, Which is great. Um, I mentioned earlier. The more people we have participating, the more value comes so new rules are being created. So as a subscription model, you get more value as you go. And you can see the automation analytics that was announced today as part of the platform. So that brings analytics capabilities to, you know, first to be able to see what who's running what, how much value they're getting out of analytics, that the presentation by J. P. Morgan Chase was really compelling to see the value that automation is delivering to them. For a company to be ableto look at that in a dashboard with analytics automation, that's huge value, they can decide. Do we need to leverage it here more? Do we need to bring it value value here? Now you combine those two together, right? It's it, And being informed is the best. >>I want to get your reaction way Make common. Are opening student in our opening segment around the J. P. Morgan comment, you know, hours, two minutes, days, two minutes, depending on what the configurations. Automation is a wonderful thing. Where pro automation, as you know, we think it's gonna be huge category, but we took, um ah survey inside our community. We asked our practitioners in our community members about automation, and then they came back with the following. I want to get your reaction. Four. Major benefits. Automation focused efforts allows for better results. Efficiency. Security is a key driver in all this. You mentioned that automation drives job satisfaction, and then finally, the infrastructure Dev ops folks are getting re skilled up the stack as the software distraction. Those are the four main points of why automation is impacting enterprise. Do you agree with that? You make comments on some of those points? >>No, I do. I agree. I think skills is one thing that we've seen over and over again. Skills is skills. His key. We see it in Lennox. We have to help, right? Bridge window skills in tow. Lennox skills. I think automation that helps with skills development helps not only individuals but helps the company. I think the 2nd 2nd piece that you mentioned about job satisfaction at the end of the day, all of us want to have impact. And when you can leverage automation for one individual toe, have impact that that is much broader than they could do before with manual tasks. That's just that's just >>you know, Stew and I were talking also about the one of the key note keywords that kept on coming out and the keynote was scales scales, driving a lot of change in the industry at many levels. Certainly, software automation drives more value. When you have scale because you scaling more stuff, you can manually configure his stuff. A scale software certainly is gonna be a big part of that. But the role of cloud providers, the big cloud providers see IBM, Amazon, all the big enterprises like Microsoft. They're traveling massive scale. So there's a huge change in the open source community around how to deal with scale. This is a big topic of conversation. What's your thoughts on this? Sending general opinions on how the scales change in the open source equation. Is it more towards platforms, less tools, vice versa? Is there any trends? You see? >>I think it's interesting because I think when I think a scale, I think both volume right or quantity as the hyper scale ours do. I think also it's about complexity. I think I think the public clouds have great volume that they have to deal with in numbers of systems, but they have the ability to customize leveraging development teams and leveraging open source software they can customize. They can customize all the way down to the servers and the processor chips. As we know for most folks, right, they scale. But when they scale across on Prem in off from its adding complexity for them. And I think automation has value both in solving volume issues around scale, but also in complexity issues around scale. So even you know mid size businesses if they want a leverage on Prem, an off ramp to them, that's complexity scale. And I think automation has a huge amount of value to >>bring that abstracts away. The complexity automated, absolutely prized job satisfaction but also benefits of efficiency >>absolutely intimately. The greatest value of efficiency is now. There's more time to bring an innovation right. It's a zoo, Stephanie. >>Last thing I wondering, What feedback are you hearing from customers? You know, one of the things that struck me we're talking about the J. P. Morgan is they made great progress. But he said they had about a year of working with security of the cyber, the control groups to help get them through that knothole of allowing them toe really deploy automation. So, you know, usually something like answerable. You think? Oh, I can get a team. Let me get it going. But, oh, wait, no, Hold on. Corporate needs to make its way through. What is that something you hear generally? Is that a large enterprise thing? You know what? What are you hearing from customers that you're >>talking? I think I think we see it more and more, and it came up in the discussions today. The technical aspect is one aspect. The sort of cultural or the ability to pull it in is a whole separate aspect. And you think that technology from all of us who are engineers, we think, Well, that's the tough bit. But actually, the culture bit is just it's hard. One thing that that I see over and over again is the way cos air structured has a big impact. The more silo the teams are, do they have a way to communicate because fixing that so that you, when you bring in automation, it has that ability to sort of drive more ubiquitous value across. But if you're not structured toe leverage that it's really hard if your I T ops guys don't talk to the application folks bringing that value is very hard, so I think it is kind of going along in parallel right. The technical capabilities is one aspect. How you get your organization structure to reap the benefits is another aspect, and it's a journey. That's that's really what I see from folks. It is a journey. And, um, I think it's inspiring to see the stories here when they come back and talk about it. But to me the most, the greatest thing about it's just start right. Just start wherever you are and and our goal is to try and help on ramps for folks wherever their journey is, >>is a graft over people's careers and certainly the modernization of the enterprise and public sector and governments from how they procure technology to how they deploy and consume it is radically changing very quickly. By the way too scale on these things were happening. I've got to get your take on. I want to get your expert opinion on this because you have been in the industry of some of the different experiences. The cloud one Datta was the era of compute storage startups started Airbnb start all these companies examples of cloud scale. But now, as we start to get into the impact to businesses in the enterprise with hybrid multi cloud, there's a cloud. 2.0 equation again mentioned Observe Ability was just network management at White Space. Small category. Which company going public? It's important now kind of subsystem of cloud 2.0, automation seems to feel the same way we believe. What's your definition of cloud to point of cloud? One daughter was simply stand up some storage and compete. Use the public cloud and cloud to point is enterprise. What does that mean to you? What? How would you describe cloud to point? >>So my view is Cloud one Dato was all about capability. Cloud to Dato is all about experience, and that is bringing a whole do way that we look at every product in the stack, right? It has to be a seamless, simple experience, and that's where automation and management comes in in spades. Because all of that stuff you needed incapability having it be secure, having it be reliable, resilient. All of that still has to be there. But now you now you need the experience or to me, it's all about the experience and how you pull that together. And that's why we're hoping. You know, I'm thrilled here to be a danceable fast cause. The more I can work with the teams that are doing answerable and insights and the management aspect in the automation, it'll make the rail experience better >>than people think it's. Software drives it all. Absolutely. Adam, Thanks for sharing your insights on the case. Appreciate you coming back on and great to see you. >>Great to be here. Good to see >>you. Coverage here in Atlanta. I'm John for Stupid Men Cube coverage here and answerable Fest Maur coverage. After the short break, we'll be right back. >>Um
SUMMARY :
Brought to you by Red Hat. Back, Back in the fold. What's the update? You know it's actually interesting when you run a subscription based software model, because customers I saw a tweet you had on your Twitter feed 28 years old, still growing up, And then how do we help you grow your business with innovation? I mean, you see the internal. able to provide impact right from everything from how you run your legacy systems to how How does it help customers, you know, take advantage of the latest technology and and and move So now you start to That's the automation pieces that I t operations person be able to create playbooks for the security protocols. You know why rail plus answerable is, you know, an optimal solution for customers in those header And I think that's part of the value, right to bring choice when you look at from your team that it should be pointed out about from a collections in the platform announcement. to be able to kind of do a automated solution, if you will kind of on your floor That's the theme here. What kind of analytical cables are you guys serving up today So if you if you see a security vulnerability, you can skin your entire environment, P. Morgan comment, you know, hours, two minutes, days, two minutes, piece that you mentioned about job satisfaction at the end of the day, all of us want to have impact. So there's a huge change in the open source community around how to deal with scale. So even you know mid size businesses if they want a leverage on Prem, an off ramp to bring that abstracts away. There's more time to bring an innovation What is that something you hear generally? How you get your organization structure to reap the of cloud 2.0, automation seems to feel the same way we believe. it's all about the experience and how you pull that together. Appreciate you coming back on and great to see you. Great to be here. After the short break, we'll be right back.
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Day 2 Wrap Up | Pure Accelerate 2019
>> from Austin, Texas. It's Theo Cube covering your storage accelerate 2019. Brought to you by pure storage. >> Welcome back to the Q. We are wrapping up day two of two days of coverage. We're getting some applause. I'm pretty sure that's for us. At pure accelerate. 2019. Lisa Martin flanked by two gents Day Volante and Justin Warren. You probably know Justin, who's been on the Cube many times and less. Chief analyst. A pivot. Nine. Justin. You have been covering this event and well as an independent, so we want to get your take on this two days. We've had our 1st 2 day for the Cube covering pier storage. We've spoken with lots of people, cause Charlie kicks. I'm sure there's more nicknames that I'm forgetting customers. Partners. Dave. Let's do a quick recap of some of the trends and the themes that we've heard the last couple days. And then we'll get some independent analysis. Justin on Not just what you've heard the last three days, starting with a tech field day, but also just your history of covering and working with here. >> Well, so for my sample, its story of growth they even started pure starts all the press releases with the only company that's growing on the growth storage company. The growth in the first. So so this growth is a financial story there. Um pure is going for growth, the markets rewarding growth right now. So it's smart, double down on growth. That might change at some point on. We talked about Charlie Jean Carlo about this, and they'll decide what what they do at that point time. But But from a financial standpoint, growing fast, uh, like their balance sheet, be interesting to see if they can leverage it. Maur. But maybe they're using it for Optionality. They'll do 1.7 this fiscal year. 1.7 billion. That's good. They got 70% gross margins. It a little bit of free cash flow. Not much because they pour it back into the business. So story a growth that's number 12 was differentiation. Um, I think it it's pretty clear that their products are differentiated from the sort of big portfolio companies. I mean, it's it shows up in the numbers and the income statement, and it shows up when you talk to customers simplicity, the whole A P I thing. I guess the third is products. I mean, they're embracing the cloud, which is kind of interesting. I don't think they're gonna do a ton of business with block storage for AWS, but it's an interesting hedge, and I think it's really cool from an engineering standpoint on, I think you know, two other things. Culture but orange. They're different, They're cool. They're hip and customers, which at the end of the day, that's where the rubber meets the road. Customers happy you talk to companies are customers of companies like pure service now Splunk Nutanix >> Uh uh, >> and some others. And they're happy. They love it. It's transforming their business. Snowflake is another one. Really? How come you AI path is another one? These are the hottest companies in the business right now, and you can tell when you talk to their customers is good story >> and their customers articulate their differentiation for them pretty darn while what? You know, we've spoken to a number. I think four or five customers the last couple of days, and they're not talking about Flash Ray flash blade X M flashback. They're talking about their business and how the I T is benefiting from that and how the business is benefiting from that. You also see piers very vibrant culture being embraced organically by their customers. There's plenty of customers walking around and the brightest orange I think I've even seen here. So there they're differentiation. Their culture, their customer experience and their ability to really differentiate three that are were loud and clear for what I heard through the voice of the customer and the partners, Frankly, as well. >> So I guess, Justin, I mean, the other pieces Tam expansion 1st 10 years, Cloud New Way I workloads partnerships with backup companies growing. The Tim I've said the 1st 10 years is probably gonna be easier, and I know that's a terrible thing to say, but don't hate me for saying it pure. But then the next 10 because they're up against the flat footed E. M. C. That was getting pounded by Elliott management with pressures to go private, trying to hang on to its legacy business and then got acquired and distracted by Del. So that was a really tailwind for Pierre. Now it's like Cloud guys got their act together, you know? Aye, aye. Everybody's doing A s. Oh, so they get some challenges. But what's your take? I think I've >> still got an advantage. Talking to some customers, 11 in particular was quite clear. That they saw pure is having at least a 2 to 3 lead through 2 to 3 year lead on the technology from some of their competitors. So they shopped around and they had a look at some of his competitors, and they thought that actually they were trying to sell me technology that's 234 years old and they quite from them, was that this is something that I could do myself, so they clearly see that pure provides them with something that they can't do themselves. So pure has an advantage there. I also think that the way that the market is changing advantage is pure, a little bit as well. So you mentioned Cloud there, Dave and I think that we've all seen that people have realized that multi cloud is a thing and that not every workload is going to go to the cloud. A lot of it is going to stay on Prem, so now that that's kind of allowed, people are allowed to talk about that, That there are CEOs who would have been being pressured by boards and so on to say we have to go all in on the cloud. Now they can come back to them and say, Well, actually, weaken, stay on side. That means that we should be looking at some of these onside products, like pure so that we can go on put in storage. A race in a data center may not be our Dana Senate might be in Coehlo, but we have this on site method of doing things. Not everything has to go to the cloud. So I think that will help them with some of the growth. >> So I'm left thinking, What would Andy say? Okay to >> be >> It's the number one hottest company, you know, notwithstanding some smaller companies right now, cos moving the market is a W s obviously Microsoft with the trillion dollar valuation. But Amazon, to me, is the benchmark it. So I feel like Jassy would say, Well, so Hey, Andy, you've acknowledged hybrid, you know? Actually, yeah, I guess he uses that word. Um, and you're doing some stuff one prim, but I think he would say we still believe that the vast majority of workloads are gonna land in the public cloud. And what you just said is what everybody else believes. And to me, they're in conflict and I don't necessarily have the answer. But you got the big gorilla. Now the big claw gorilla is moving. The markets say with one philosophy and they've made some good calls and the entire i t industry. Yeah, the other the inspector. >> Except that AWS has outpost have a product that actually sits on site. And they did. And Jesse last year said that he did say that the boat inward, multi cloud, >> you know, So, uh, sorry. Used the word multi cloud used hybrid hybrid cloud. They don't say that. That's for Boden, but no. But my point is they've acknowledged hybrid, which they never used to talk about hybrid. So they capitulated there The end where capitulated on their claws on its cloud strategy. But he has not capitulated on the belief the firm belief that most workloads are gonna be in the club. I'm not sure he's wrong. >> That may be true, but on what Time horizon? So that's not going to happen next year. But I >> think for sure, >> I pointed out that the agile manifesto came out in 2001. That's 18 years ago. Not every shop is doing software in agile, so enterprises take a long time to change, so there's plenty of room for pure to grow. While that changes going on, even if it if it does go all their own cloud, it's gonna take a long time to get there. And people can make plenty of money in the meantime. >> But I believe you're sorry. I believe pure is growing in what is a crappy market. Yeah, I think the storage market is a crap market right now. It's one that's very difficult. The leader Deli emcees growing at 0%. And that's a goodness because they're gaining share. Ned ABS down last quarter, not minus 16% IBM, minus 21% hp thrilled with whatever 3% or whatever. They're at a minus three. I can't remember now. Here is the only one that showing any substantive growth on my premises there, doing that by having a superior product and business model, and they're stealing share. So and then I ask you this. I I believe in hybrid, by the way. But I'm just playing kind of devil's advocate here. Cloud is growing and it's consistently growing and everybody talks about repatriation. You don't see it in the numbers. Every talks about the large of the law of large numbers like in other words, they hit a wall. You don't see that in the numbers. What you see is the traditional IittIe spaces flattish. The new stuff that they're all developing is not growing fast enough to offset the old stuff. You see that? Certainly. See that IBM. You see that now? Adele, even though they had good bounce back last year. But now you're seeing that Adele Oracle ekes out 1% growth. So the big, uh, legacy companies are growing there, hanging on there, throwing off tons of cash. They got good, strong balance sheets, maybe taking on some cheap debt. But the cloud continues to grow at a pace that I think it's stealing share from traditional I t. >> That's that's a reasonable sort of announcing something. Yeah, whether or not we'll see an increase in growth of onsite, particularly things like EJ computing way, maybe you need Thio redefine what we think of as a data center, and maybe we're not thinking about a broad enough market. I actually think that a lot of those workloads that we would traditionally have said would go on site and cola. I don't think Cola Data Center is actually growing all that much, but I think we are going to see growth in things like EJ. >> So that's a really great point I want. I want to come back to that. But the big question is, then okay. Can cloud be before we get ahead, you can cloud be a tail wind for pure. They've embraced it. 20 years ago, the leaders of a company would say, Oh, no, it's cloud his crap about a peace Caesar of toys You remember that pure embracing cloud, I think, is impressive only from an engineering perspective but business model. So can they make in your opinion cloud a tail wind and an opportunity? Maybe that's where Multi Cloud comes in. >> Yeah, it's tricky. I think it will become more of an advantage once good things like kubernetes and containers matures a bit further and people are used to being able to deploy things in that way, both in Cloud and on site. I think that that's the portability play, and it's more about making onsite more cloudy rather than making the cloud more enterprising, which I think was one of the messages that we had here. Because enterprises a lot of what yours messaging so far. And it's product development, particularly around cloud block stories, to make the cloud look more like an enterprise. Where's what we actually needed it to go the other way. Pure is doing things in that in that regard with pure storage optimizer, which which takes a lot of the decision making a way that from the way you would normally do things on side the way we've gotten used to it, manually configuring things, it's actually turning it into software on just letting computers handle it. That integration with things like the M, where is making things operate a lot more like cloud? So once enterprises become used to operating on a lot more like clouds, I think that's going to be an advantage for pure. To be ableto have that operations be in cloud and then they'll bring in products into in time for that to happen. >> You have the opportunity just in a couple days ago to tend the technical field day, the TFT that pure dead. So you got that double click the day before all the press releases broke about. Some of you know, we talked about the expansion into cloud with aws Maur, their portfolio delivered as a service. The aye aye data hub. But if we look at one of the things that stuck out today was differentiation. We've talked about that a number of levels in the last minutes. But talk to us about the technical differentiation that you've not only heard this week from pure, but that you've been engaging with them for years. You have an interesting story of Of John Cosgrove caused their CEO and founder really describing something very unique. That seems to be quite a technical level of differentiation that you even said We don't see this from a lot of their competitors. Give us a little snapshot of that. >> Yeah, you don't sort of get that level of detail in some of the briefings as well. So it was another tech Field day event some years ago on was talking about flash array and we sat in a room, and they had a flash array in front of us, and I think they were talking about the newest kind of flash they were putting into this. But they described some of the technical decisions they made about the architecture inside the blade. So at that time, and I hope I'm getting all these details correct, they had designed and asic, so to go in front, off the flash so that they could essentially create a layer above above the flash that they could speak to within their software. That meant that it didn't matter which flash foundry they bought it from, because it's slut. There are certain differences around the way that flash works, and they do address the flash directly, unlike buying SS D's and putting them inside the box. So that gives them a performance advantage because you don't have a whole bunch of software translation going on to get into the flash. But that decision meant that they could then change flash foundry without changing the experience off the awful. The software developers up the stack inside their array, so that meant that there cadence of being able to bring out new products and gradually dropped down the cost of the supply of flash, which makes up a large amount of the calls on these particular devices. It provided them with better options so they could maintain, maintain optionality essentially and be very, very flexible and react to the things that they can't predict. So Charlie mentioned in the briefing yesterday that you know, in this industry, you might get a 20% drop in the cost of flash in one month, which will then affect them their revenues in coming months after that, because clearly they want to pass on some of those cost drops to customers. But it needs to be done a certain, more manage way. When you have that kind of dynamic behavior happening in the market, being able to react to that well in something where the hardware design time can be 18 months to two years, building that into your product so that it then provides you with business options as a technology, that's a really impressive way of thinking about how all the different pieces of your company have to interact with each other. So it's not just about the technology, it's about the business and the technology working hand in hand, >> and those lower flash prices should open up new markets for them. Flash a racy I think they call it, is still not at the price of hybrid, I wouldn't think, although they saying it will be. Hybrid arrays are priced around 70 60 70 cents a gigabyte today is according Thio Gardner analysis. Big >> Challenge with hybrid of rays Which flat, which flash around flash or a C wouldn't actually wouldn't have? This problem is the reliability of the Leighton see and predictability. So with an old flash array, you don't get Layton. See sparks if you suddenly exhaust the amount of flash that you have in a hybrid of rain that has to go back to the disk. So if you need that predictable performance, that's why people have gone with flesh arrayed very beginning, absolutely getting that as a capacity tear. I think that provides a lot of reliability, for particularly when you've got large amounts of data need to write flesh >> and the price is coming down and it's maybe it's double now on a per gigabyte basis, that'll come down further. But I welcome back to EJ because I think you bring up a good point And we didn't Thankfully, here a ton about EJ. I think we heard anything about EJ at this show. We didn't get inundated with edge, which we always do with these big shows. And I'm happy about that because I think that that a lot of the companies that we re attend I think they got it wrong. They're taking a box and they're throwing over the fence to trying to do a top down model to the edge. Hey, here's a server or here's a storage device and we're gonna put it at the edge. It's like, OK, well, I think the edge is going to evolve as a software development. You know, play not isn't over. The top is gonna be bottoms up innovation. Now, I don't know question about you know, whether Amazon at the edge vm wear at the edge. Um, but I don't see any traditional i t companies crushing it at the edge there talking about it. They're trying to build out ecosystems, and but nobody's has meaningful revenue today at the edge. But it's a new way to think about this. Distributed massive compute engine >> on. I think we'll start to see that mature as people start to bring out products that actually do operated the way heard from Nvidia about some of their ideas that they have about doing a I processing at the edge for things like image recognition systems, where you train your model on leg large data sets in a cloud or in a data center. And then you shoot those models out two devices that operate on a smaller data set. But for a lot of these things, you need to do data collection at the edge. So Formula One is a classic example based given for the F one racing team is an I. O. T. Company that is connected to a nail and analytics company. Really? >> Yeah, that's right. We did hear about EJ and that an actual use case is in college edge, so there's going to be >> a lot more of that. We have things like sensors are just all over the place, so you know, in anything in retail, if you have fridges in retail and you need to monitor the sensors in those to find out whether or not is the temperature going out out of control or outside of your control limits because that will affect the food that's in that. There's a whole bunch of kind of boring examples that are actually all I OT. So I think some of those will start to push more data into into devices at the edge. And as people's understanding of how to use machine learning and I matures away from the hype, I think we're pretty peak hype at the moment. Once we do actually drop that back a notch and we see that people they're doing really use riel riel world use cases with real world business value that will start to drive a lot more of the growth of practical. And that will drive growth in data, which will need to get close throughout the weather's device. >> I think you're right. I think that date is gonna be at the edge of a lot of that data. I would say most of that date is going to stay at the edge. It's probably it's not gonna says it. Probably it's definitely not going to sit in a million dollar storage array, and it's gonna comprise a lot of alternative processing arm, Uh, GP use versus conventional microprocessors. So >> and that's where I think he was thinking about, like the white pure One works, for example, pure. One works the same no matter what products you have from pure, and they have been very clear in stating that they want to make sure that when they bring out a new array or a new product, it works with pure one. So it's that consistency of experience for their customers, which I think is fairly unique in the industry, is a lot of other products that will come out. And they only partly supported, not full support for their entire race tagging. AMC struggle with that for a long time simply because it has so many products and needed to kill a whole bunch of them first. So when when you have that kind of engineering discipline built built into your company, when you go out and you have customers who have edge devices or you have stuff in the cloud and they have devices on their phones which they used to showing off a conference and say, Hey, come and have a look at my array, it runs on software on my phone that's pure one that software ability that pure has of being able to address this data wherever it is. I think >> there's >> a real opportunity for pure that put that kind of intelligence on to age things. Even if they don't actually sell any flash a raise to those people, they could start to sell them software. >> All right, guys. So 15 seconds each since arose at a time. Computers competitive. Positioning your thoughts in a quick summary about what you've heard the last few days and what Justin has >> to me if I would expect continued growth, forgetting about the macro for a moment, even in gonna grow faster than the market place. Um and yeah, they said they don't throw off as much cash as the big guys. So it's gonna be a game of the big guys do in stock buybacks, free cash flow and pure storage. Investing in growth. >> Excellent. Justin. >> Yes, I agree. I think they're going to double down on the R and D spend to make sure that they maintain a technological advantage over their competitors. The biggest risk of pure is if the other players, you know, the deal emcee other plays in that big online storage market. If they actually get their act together and start bringing out competitive products, that's the biggest threat to fuel. But pure has a big lead on them. I would say, >> Yeah, I think the last thing cloud, you know, kind of a question Mark. And I think the m where to me, Del. Of course I care about storage is huge business for them. They're all above the M where and to the extent that they can leverage VM where, you know, as a competitive weapon, they'll use it against anybody you know. Damn the ecosystem. >> Excellent. Well, thanks, guys, for a great wrap up to our two days here for Justin Warren and Day Volante. I'm Lisa Martin. Thank you for watching the cubes. Coverage of pure accelerate 2019.
SUMMARY :
Brought to you by pure storage. Let's do a quick recap of some of the I don't think they're gonna do a ton of business with block storage These are the hottest companies in the business right now, and you can tell when you talk to the brightest orange I think I've even seen here. So I guess, Justin, I mean, the other pieces Tam expansion 1st 10 years, So I think that will help them with some of the growth. It's the number one hottest company, you know, notwithstanding some smaller companies right And they did. But he has not capitulated on the belief So that's not going to happen next year. I pointed out that the agile manifesto came out in 2001. But the cloud continues to grow at a pace that I I actually think that a lot of those workloads that we would traditionally have said But the big question is, then okay. a lot of the decision making a way that from the way you would normally do things on side the way we've gotten used to You have the opportunity just in a couple days ago to tend the technical field day, So Charlie mentioned in the briefing yesterday that you know, in this industry, Flash a racy I think they call it, is still not at the price of hybrid, So if you need that predictable performance, over the fence to trying to do a top down model to the edge. And then you shoot those models out two devices that operate on a smaller data set. so there's going to be So I think some of those will start to push more data into into devices at the edge. I think that date is gonna be at the edge of a lot of that data. So it's that consistency of experience for their customers, which I think is fairly unique in the industry, a real opportunity for pure that put that kind of intelligence on to age So 15 seconds each since arose at a time. So it's gonna be a game of the big guys do in stock Excellent. and start bringing out competitive products, that's the biggest threat to fuel. to the extent that they can leverage VM where, you know, as a competitive weapon, Thank you for watching the cubes.
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Rob Lee, Pure Storage | Pure Accelerate 2019
>> from Austin, Texas. It's Theo Cube, covering your storage. Accelerate 2019. Brought to you by pure storage. >> Hi, Lisa Martin with the Cube. Dave Ilan Taste. My co host were at pure Accelerate 2019 in Austin, Texas. One of our Cube alumni is back with us. We have probably the VP and chief architect at Pier Storage. Rob. Welcome back. >> Thanks for having. >> We're glad you have a voice. We know how challenging these events are with about 3000 partners, customers press everybody wanting to talk to one of the men that was on the keynote stage yesterday for announcements came out really enjoyed yesterday's keynote. But let's talk about one of those announcements in particular Piers Bridge to the hybrid cloud. >> Absolutely, absolutely. Yeah. No, I mean, I think it's been a really exciting conference for us so far. Like you said, a lot of payload coming out, you know, as faras the building, the bridge of the hybrid cloud. This has been, you know, this has been I would say a long time coming, right? We've been working down this path for for a couple of years. We started by bringing some of the cloud like capabilities that customers really wanted and were able to achieve into the cloud back into the data center. Right. So you saw us do this in terms of making our own prem products easier to manage, easier to use, easier to automate, you know. But what? Working with customers of the last couple of years, you know, we realized, is that, uh as the cloud hype kind of subsided and people were taking a more measured view of where the cloud fits into their strategies, what tools it brings. You know, we realized that we could add value in the public cloud environment, the same types of enterprise capabilities, the same type of features rich data service is feature sets things like that that we do on premise in the cloud. And so what we're looking to achieve is actually quite simple, all right. We want to give customers the choice whether whether customers want to run on premise or in the cloud. That's just a choice of we wanted. We wanted to make an environmental choice. We don't want it. We don't wanna put customers in a position where they have to make that choice and feel trapped in one location another because of lack of features, lack of capabilities. You know, our economics on DSO the way that we do that is by building the same types of capabilities that we do on Prem in the cloud giving customers the freedom and flexibility to be agile. >> But, you know, you mentioned economics and you were talking from a customer standpoint. I wanna flip it from a from a technology supplier standpoint, the economics of a vendor who traditionally cells on Prem. You would think would be better than one in the cloud. Because you gotta you pay an Amazon for all their service is or I guess, the customers paying for it. But you kind of saw your way through that. A lot of companies would be defensive on. I wonder if you could add any comment. Yeah. No, I mean so So, look, I think >> the >> hardware is only one piece of it, right? At the end of the day, you know, even our products on Prem are really they're really priced for value. Right? There were delivering value to customers in our capabilities are ease of use or simplicity. The types of applications and work close to being able. Um, and basically, everything I just said is pretty much driven by software features by bringing those same capabilities into the cloud, you know, naturally, we you know, naturally that most of that work is really in software, you know, And then, as faras comparing the economics directly of on Prem versus Cloud. You know, it's it's really no secret as the industry's gotten Maur. Understanding that, you know the cloud isn't isn't the low cost option in a lot of use cases, right? And so, rather than comparing apples to apples on premises cloud either on performance or economics, our goal is really to build the best products in either environment. So if a customer wants to run on Prem wanna build the best darn products in that environment, the customer wants to run in the public cloud. We want to build the best darn product for them in that environment on dhe. Increasingly, as customers want Thio use, both environments hand in hand, want to build the right capabilities to allow them. TOC mostly do that >> Well, I think it makes sense because, as you know, we're talking to some customers. Last night he asking what they have in their data center. And they got a lot of stuff in the data center. To the extent that a company like pure can say, OK, you've got simple, fast et cetera on prim. And we've now extended that to the cloud. Your choice. They're going to spend Maur with you than they are with the guys that fight that. >> Yeah, absolutely. And, you know, I think if you look at our approach and how we've built the products and how were, you know, taking them to market? We've taken a very different approach than some of the competitive set. You know, in some ways, we've really just extended the same way that we think about innovation and product engineering from our existing on prime portfolio into the cloud, which is we look for heart problems to solve way take the hard road, we build differentiated products. Even if it takes us a little bit longer, you can see that, you know, in the product offerings, right? We've really focused on enabling tier one mission critical applications. If you look at the competitive, said they haven't started their their reason why we did that. All right, is we knew that you know, we had customers telling us, like if if you're a customer and you want to use the cloud and you want to think about the cloud is a D R site well, when something goes wrong and you two fell over duty, our site, you you need to be sure that it works exactly the same way there as it did on problem. That's everything from data service is data path features to all of the work flows. An orchestration to go around it because when your primary site goes down is not the time when you want to be discovering that. Oh, there's a footnote on that future and it's that's not supported in the cloud version, that sort of thing on dso you know that, Like I said, you know, the focus that we've put on the product development we've done towards Cloud Block stores really been around creating the same level of enterprise grade features on enabling those applications in the cloud as we do in private. >> You know, we don't make the Amazon storage. We make the Amazon storage better. What's that commercial? Essentially what? That's essentially >> what we've done You know, the great thing about that is that we've done it in close partnership with Amazon, right? You know, we had Amazon on stage yesterday on day, were talking a little bit about that partnership process. And ultimately, I think why that partnership has been so successful is we're both ultimately driven by the same thing, which is customer success. All right. In the early days of working with Amazon as we started coming up with the concept of club block store and consulting them on, we're thinking about building it this way. What do you think? What service is should be, You know, should we leverage and m in eight of us to make this happen? It became pretty clear to them that we were setting out to build a differentiated product and not just tick off check boxes on dhe. That's when they their eyes really okay, way. We really would like you to do a differentiated product here. >> Hey, if this takes off, we're gonna sell all the C two at three. >> What are some of the things Sorry day that you've been with here about six years? What are some of the things that have surprised you pleasantly that the customers have catalysed from an architecture perspective that customer feedback coming back t your team and the and the guys and girls engineering the product. Customers are demanding a certain thing that maybe wasn't something that was an internal idea but really was catalyzed by customers anything that just really I think it's very cool. Very surprising. >> Yeah. No, I mean, I think I think a >> couple of things. I think personally one of the things that surprised me was, you know, when I joined Pure in 2013 you know, we're all we're all about simplicity, right? You talk to cause who I think you had on the show earlier. You know, in the early days who tell you our differentiators gonna be simplicity and I got to say when I first joined the company is a little skeptical is like All right, I get it. Simplicity is a thing. Is it really a differentiator? I very quickly was surprised based on customer feedback that no, it really is very, very meaningful on. And that's something that we take all the way through Engineering. Write everything down, Thio how we design features and put them in the user interfaces. If there's, you know, there's an engineer that wants to put a configuration hook or a knob or ah on option in the user interface way kind of stop and say, Well, G, how would you document that? How would you suggest the user make a decision? Tea set that value will describe and say, Okay, well, g, we can make that decision, can't we? Right? Like, why don't we just want we just make it simpler And so that's been That's been a big surprise, I think, from a customer catalyzed, uh, point of view. What I'd say is we've been really surprised at a lot of the use cases that the flash blade product has been put into play for. And, you know, I think a I was one of them when we when we first set out, we had really targeted Flash played at addressing a segment of the commercial HPC Chip Design Hardware Design software development market. Andi is actually a set of customers, very large Web property customer that came to us with an A I use case. They said, Hey, you know, we've got a ton of data video images, uh, text postings. And we want to do a lot of analysis of this. All right, I want to do a facial recognition. We want to do content and sentiment analysis. We've got the Jeep use. We think you guys have the right storage product for that, and that's really that's really taken off. And that was very much a customer driven area. We >> talked a little bit about that within video yesterday. About some of the customer catalyzed innovation where a is concerned. >> Absolutely. What do you see is the critical technical skills that pure needs in the next decade. I mean, you're five. Correct? Remember, you can't have a networking background. Internal networking, I guess of you got guys from Veritas, right? Obviously strong software file system. What do you What do you see is the critical skill. Yeah, that's >> a good question. You know, we have a very diverse team, all right? We we in engineering typically higher and look for people with strong systems, backgrounds that are willing to learn and want to solve her problems. We, you know, typically haven't hired very specific domain areas myself, my doctor, and is in language run times and compilers, Oh, distributed systems so a bit all over the map, You know, What I'd say is that the first phase of pure the first kind of decade was really about reinventing the storage experience on for me. I look at it as taking lessons from the consumer experience, bringing him into the storage on Enterprise World. Three iPhones, example. That's used a lot. There's a couple of examples you can think of. I think the next phase of what we're trying to do and you heard Charlie talk about this on stage with a modern date experience is take some lessons from the cloud experience and bring them into the enterprise. Right? So the first phase is about consumer simplicity for a human think the next phase is really about bring in some more of the cloud experience for enabling automation and dev ops and management orchestration. >> So what kind of work? A long, long, lot of work to do to get we envisioned this massively scalable distributed system where you have that cloud experience no matter where your data lives, that's not there today, Um, and you don't want to ship your date around, it'd be too much data. So you're on a ship metadata and have the intelligence tow. Bring the compute to that. That data. >> What do you >> got to do? What's the work that you have to do to actually make that seamless? That there's that over word overuse word again. It's not seamless today. Yeah, >> so? So, look, I mean, I think there's there's a lot of angles to it right on. And we're gonna We're gonna work our way there to your point. You know, it's not there today, but, you know, you're you're starting to see us lay the groundwork with all the announcements that came out today, right under the umbrella of Hey, we want to end up creating more portable, more seamless, more agile experience for customers. You can see where, as we bring Maur storage media's into play different classes of service, different balances of performance and cost, bringing those together in a way so that an application can use them income in the right combinations, you know, bring a I into play to help customers do that seamlessly and transparently eyes a big part of it. You can see multiple location kind of agility that we're bringing into play with Claude Block >> store >> enabled, like loud snap and snap shot mobility. Things like that on Dhe. Then you know, I think, as we move beyond the block world and way look att, what we can able with applications that sit on top of file on object protocols. There's a lot of, ah, a lot of greenfield there, right? So you know, we think object storage is very attractive, and we're starting to see that as the application vendors, right, as the applications that sit on top of the storage layer are really embracing object storage as the cloud native storage interface, if you will, that's creating a lot of, ah, a lot of, uh, you know, a lot of ways to share data, right? We're starting to see it, even within the data center, where multiple applications now are able to share data because object storage is being used. And so, like I said, there's a lot of angles to this right. There's there's bringing multiple discreet A raise together under the same management plane. There's bringing multiple different types of storage media a little bit closer together from a seamless application mobility perspective. There's bring multiple locations, data centers, clouds together from a migration a d R perspective. And then there's, you know, there's bringing a global name space type of capability to the table, so it's a long journey. But you know, we think it's the right one. And you know what we ultimately want to do is, you know, have customers be able to think about, be ableto provisioned, be able to manage to not just an array, but really more of like an A Z, right. I want a pool. I want it to be about a fast. But you know, I'm willing to pay about yea much for it, and I need this types of data protection policies for it. Please make it happen >> and anywhere do you So you see, it is technically feasible to be able to run any app, any workload on any cloud or on Prem without having a re compile the application, make changes to the application. That's what I really kind of meant by Seamus that you see that as technically feasible in the next called 5 to 10 years, I'll give you I think >> I think it'll take a long wait a long time we'll get there. And I think, you know, I think it'll depend on the application. All right. I think there are gonna be some combinations that look. I mean, if if you have a high, high frequency, low latent see trading database, there's physical limitations, you're not going to run the application here and put the storage in the cloud. But if we if we step back from it, right, the concept, Yeah. I mean, I think that a lot of a lot of things are becoming possible to make this happen, right? Fastener networking is everywhere. It's getting faster application architectures and making it more feasible. You know, the media costs and what we're able to drive out of the media are bringing a lot a lot more than work leads to flash A eyes is coming into play. So, like I said, it's gonna be different on the on the application. But, you know, I think we're entering a phase where, you know, the modern software developer doesn't wanna have to think too hard about where is you know where physically what six sides of sheet metal is. My dad is sitting on. They want to think about what I need from it. What do we need from in terms of capacity, what we need from it in terms of performance, what we need from it in terms of data service capabilities. All right, ends, you know, And I need to be able to control that elastic Lee. I need to be able to control that through my application through software, and that's kind of what we're building towards. >> Last question, Rob, as we wrap up here, feedback that you've heard the last day and 1/2 on some of the news that came out yesterday from customers, analysts, partners. >> Yeah, you know, I'd say if I were to net it out. I think the one piece of you, Doc, we've gotten this. Wow, you guys have a lot of stuff on. It's really nice to see you guys talking about stuff. It's available today, right? That >> that's a >> lot of eyes on that screen. And, you know, I think I had a KN analysts say to me, You know, this is it's really refreshing. Thio kind of See you guys take a both you know, the viewpoint of the customer. What you're delivering the customer, what you're enabling on then be, You know, I got a lot of tech conferences and I hear a lot about, like, way off in the future. Envisioned Andi feedback we got was you guys had a really good balance of reality today. What, You're helping customers today? What's available today to do that? And enough of the hay. And here's where we're headed. So >> we actually heard the same thing. So good stuff, right? Well, congrats on the 10th anniversary, and we appreciate you joining us on the Cube. We look forward to next year already in whatever city. You're gonna take us to >> two. Thanks a lot. >> All right. For day, Volante. I'm Lisa Martin. You're watching the Cube. Thanks for watching.
SUMMARY :
Brought to you by We have probably the VP and chief architect at Pier Storage. We're glad you have a voice. Working with customers of the last couple of years, you know, we realized, is that, But, you know, you mentioned economics and you were talking from a customer standpoint. At the end of the day, you know, even our products on Prem are really they're Well, I think it makes sense because, as you know, we're talking to some customers. All right, is we knew that you know, we had customers telling us, like if if you're a customer and We make the Amazon storage better. We really would like you to do a differentiated product What are some of the things that have surprised you pleasantly that the customers have in the early days who tell you our differentiators gonna be simplicity and I got to say when About some of the customer catalyzed innovation where a is concerned. What do you see is the critical technical skills that pure needs in I think the next phase of what we're trying to do and you heard Charlie talk about this on stage with a modern date experience scalable distributed system where you have that cloud experience no matter where your data lives, What's the work that you have to do to actually make that seamless? but, you know, you're you're starting to see us lay the groundwork with all the announcements that came out today, So you know, we think object storage is very attractive, and we're starting to see that in the next called 5 to 10 years, I'll give you I think And I think, you know, I think it'll depend on the application. of the news that came out yesterday from customers, analysts, partners. Yeah, you know, I'd say if I were to net it out. And, you know, I think I had a KN analysts say to me, and we appreciate you joining us on the Cube. Thanks a lot. All right.
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Brian Schwarz, Pure Storage & Charlie Boyle, NVIDIA | Pure Accelerate 2019
>> from Austin, Texas. It's Theo Cube, covering pure storage. Accelerate 2019. Brought to you by pure storage. >> Welcome to the Cube. The leader in live tech coverage covering up your accelerate 2019. Lisa Martin with Dave Ilan in Austin, Texas, this year. Pleased to welcome a couple of guests to the program. Please meet Charlie Boyle, VP and GM of DJ X Systems at N Video. Hey, Charlie, welcome back to the Cube, but in a long time ago and we have Brian Schwartz, VP of product management and development at your brain. Welcome. >> Thanks for having me. >> Here we are Day one of the event. Lots of News This morning here is just about to celebrate its 10th anniversary. A lot of innovation and 10 years. Nvidia partnerships. About two is two and 1/2 years old or so. Brian, let's start with you. Give us a little bit of an overview about where pure and and video are, and then let's dig into this news about the Aye aye data hub. >> Cool, it's It's been a good partnership for a couple of years now, and it really was born out of work with mutual customers. You know we brought out the flash blade product, obviously in video was in the market with DJ X is for a I, and we really started to see overlap in a bunch of initial deployments. And we really realized that there was a lot of wisdom to be gained off some of these early I deployments of capturing some of that knowledge and wisdom from those early practitioners and being able to share it with the with the wider community. So that's really kind of where the partnership was born going for a couple of years now, I've got a couple of chapters behind us and many more in the future. And obviously the eye data hub is the piece that we really talked about at this year's accelerate. >> Yeah, areas about been in the market for what? About a year and 1/2 or so Almost >> two years. >> Two years? All right, tell us a little bit about the adoption. What what customers were able to dio with this a ready infrastructure >> and point out the reason we started the partnership was our early customers that were buying dejected product from us. They were buying pure stored. Both leaders and high performance. And as they were trying to put them together, they're like, How should we do this? What's the optimal settings? They've been using storage for years. I was kind of new to them and they needed that recipe. So that's, you know, the early customer experiences turned into airy the solution, and, you know, the whole point of this to simplify. I sounds kind of scary to a lot of folks and the data scientists really just need to be productive. They don't care about infrastructure, but I t s to support this. So I t was very familiar with pure storage. They used them for years for high performance data and as they brought in the Nvidia Compute toe work with that, you know, having a solution that we both supported was super important to the I T practitioners because they knew it worked. They knew we both supported it. We stood behind it and they could get up and running in a matter of days or weeks versus 6 to 9 months if they built it >> themselves. >> You look at companies that you talk to customers. Let's let's narrow it down to those that have data scientists least one day to scientists and ask him where they are in their maturity model, if one is planning to was early threes, they got multiple use cases and four is their enterprise wide. How do you see the landscape? Are you seeing pretty aggressive adoption in those as I couched it, or is it still early? >> I mean so every customers in a different point. So there's definitely a lot of people that are still early, but we've seen a lot of production use cases. You know, everyone talks about self driving cars, but that's, you know, there's a lot behind that. But real world use cases say medicals got a ton? You know, we've got partner companies that you are looking at a reconstruction of MRI's and CT scans cutting the scan time down by 75%. You know, that's real patient outcome. You know, we've got industrial inspection, we're in Texas. People fly drones around and have a eye. Models that are built in their data center on the drone and the field operators get to re program the drones based on what they see and what is happening. Real time and re trains every night. So depending on the industry really depends on where people are in the maturity her. But you know, really, our message out to the enterprises are start now. You know, whether you've got one data scientist, you've got some community data scientists. There's no reason to wait on a because there's a use case that work somewhere in your inner. >> So so one of the key considerations to getting started. What would you say? >> So one thing I would say is, look any to your stages of maturity. Any good investment is done through some creation of business value, right? And an understanding of kind of what problem you're trying to solve and making sure it's compelling. Problem is an important one, and some industries air farther along. Like you know, one of the ones that most everybody's familiar with is the tech industry itself. Every recommendation engine you've probably ever seen on the Internet is backed by some form of a I behind it because they wanted to be super fast and, you know, customized to you as a user. So I think understanding the business value creation problem is is a really important step of it and many people go through an early stage of experimentation, data modeling really kind of, say, a prototyping stage before they go into a mass production use case. It's a very classic i t adoption curve. Just add a comment to the earlier kind of trend is it's a megatrend. Yes, not everybody is doing it in massive wide scale production today. There's some industries that are farther ahead. If you look forward over the next 15 to 20 years, there's a massive amount of Ai ai coming, and it's a It is a new form of computing, the GPU driven computing and the whole point about areas getting the ingredients right. Thio have this new set of infrastructure have storage network compute on the software stack all kind of package together to make it easier to adopt, to allow people to adopt it faster because some industries are far along and others are still in the earlier stages, >> right? So how do you help for those customers and industries that aren't self driving cards of the drones that you talked about where we use case, we all understand it and are excited about it. But for other customers in different industries. How do you help them even understand the A pipeline? And where did they start? I'm sure that varies very >> a lot. But, you know, the key point is starting a I project. You have a desired outcome from Not everything's gonna be successful, but you know Aye, aye. Projects aren't something that it's not a six month I t project or a big you know, C r m. Refresh it. Something that you could take One of our classes that we have, we do a lot of end user customer training are Deep Learning Institute. You can take 1/2 day class and actually do a deep learning project that day. And so a lot of it is understanding your data, you know, and that's where your and the data hub comes in, understanding the data that you have and then formulating a question like, What could I do if I knew this thing? That's all about a I and deep learning. It's coming up with insights that aren't natural. When you just stare at the data, how can the system understand what you want? And then what are the things that you didn't expect defined that A. I is showing you about your data, and that's really a lot of where the business value comes. And how do you know more about your customer? How do you help that customer better, eh? I can unlock things that you may not have pondered yourself. >> The other thing. I'm a huge fan of analogies when you're trying to describe a new concept of people. And there's a good analogy about Ai ai data pipelines that predates, Aye aye around data warehousing like there's been industry around, extract transformers load E T L Systems for a very long period of time. It's a very common thing for many, many people in the I T industry, and I do think there's when you think about a pipeline in a I pipeline. There's an analogy there, which you have data coming in ingress data. You're cleansing it, you're cleaning it. You're essentially trying to get some value out of it. How you do that in a eyes quite a bit different, cause it's GP use and you're looking, you know, for turning unstructured data into more structure date. It's a little different than data. Warehousing traditionally was running reports, but there's a big analogy, I think, to be used about a pipeline that is familiar to people as a way to understand the new concept. >> So that's good. I like the pipeline concept. One of the one of the counters to that would be that you know, when you think about e. T ells complicated process enterprise data warehouses that were cumbersome Do you feel like automation in the A I Pipeline? When we look back 10 years from now, we'll have maybe better things to say than we do about E D W A R e g l. >> And I think one of the things that we've seen, You know, obviously we've done a ton of work in traditional. Aye, aye, But we've also done a lot in accelerated machine learning because that's a little closer to your traditional Data analytics and one of the biggest kind of ah ha moments that I've seen customers in the past year or so. It's just how quickly, by using GPU computing, they can actually look at their data, do something useful with it, and then move on to the next thing so that rapid experimentation is all you know, what a I is about. It's not a eyes, not a one and done thing. Lots of people think Oh, I have to have a recommend er engine. And then I'm done. No, you have to keep retraining it day in and day out so that it gets better. And that's before you had accelerated. Aye, aye pipeline. Before you had accelerated data pipelines that we've been doing with cheap use. It just took too long so people didn't run those experiments. Now we're seeing people exploring Maur trying different things because when your experiment takes 10 minutes, two minutes versus two days or 10 days, you can try out your cycle time. Shorter businesses could doom or and sure, you're gonna discard a lot of results. But you're gonna find those hidden gems that weren't possible before because you just didn't have the time to do >> it. Isn't a key operational izing it as well? I mean again, one of the challenges with the analogy that you gave a needy W is fine reporting. You can operationalize it for reporting, and but the use cases weren't is rich robust, and I feel as though machine intelligence is I mean, you're not gonna help but run into it. It's gonna be part of your everyday life, your thoughts. >> It's definitely part of our everyday lives. When you talk about, you know, consumer applications of everything we all use every day just don't know it's it's, you know, the voice recognition system getting your answer right the first time. You know there's a huge investments in natural language speech right now to the point that you can ask your phone a question. It's going through searching the Web for you, getting the right answer, combining that answer, reading it back to you and giving you the Web page all in less than a second. You know, before you know that be like you talked to an I. V R system. Wait, then you go to an operator. Now people are getting such a better user experience out of a I back systems that, you know over the next few years, I think end users will start preferring to deal with those based systems rather than waiting on line for human, because it'll just get it right. It'll get you the answer you need and you're done. You save time. The company save time and you've got a better outcome. >> So there's definitely some barriers to adoption skills. Is one obvious one the other. And I wonder if Puritan video attack this problem. I'm sure you have, but I'd like some color on it. His traditional companies, which a lot of your customers, their data is in pockets. It's not at the core. You look at the aye aye leaders, you know, the Big Five data their data cos it's at the core. They're applying machine intelligence to that data. How has this modern storage that we heard about this morning affected that customers abilities to really put data at their core? >> You know, it's It's a great question, Dave and I think one of the real opportunities, particularly with Flash, is to consolidate data into a smaller number off larger kind of islands of data, because that's where you could really drive the insights. And historically, in a district in world, you would never try to consolidate your data because there was too many bad performance implications of trying to do that. So people had all these pockets, and even if you could, you probably wouldn't actually want to put the date on the same system at the same time. The difference with flashes as so much performance at the at the core of it at the foundation of it. So the concept of having a very large scale system, like 150 blade system we announced this morning is a way to put a lot of the year and be able to access it. And to Charlie's point, a lot of people they're doing constant experiment, experimentation and modeling of the data. You don't know that how the date is gonna be consumed and you need a very fast kind of wide platform to do that, Which is why it's been a good fit for us to work together >> now fall upon that. Dated by its very nature. However, Brian is distributed and we heard this morning is you're attacking that problem through in a P I framework that you don't care where it is. Cloud on Prem hybrid edge. At some point in time, your thoughts on that >> well, in again the data t be used for a I I wouldn't say it's gonna be every single piece of data inside an organization is gonna be put into the eye pipeline in a lot of cases, you could break it down again. Thio What is the problem? I'm trying to solve the business value and what is the type of data that's gonna be the best fit for it? There are a lot of common patterns for consumption in a I AA speech recognition image recognition places where you have a lot of unstructured data or it's unstructured to a computer. It's not unstructured to you. When you look at a picture, you see a lot of things in it that a computer can't see right, because you recognize what the patterns are and the whole point about a eyes. It's gonna help us get structure out of these unstructured data sets so the computer can recognize more things. You know, the speech and emotions that we as humans just take for granted. It's about having computers, being able to process and respond to that in a way that they're not really people doing today. >> Hot dog, not a hot dog. Silicon Valley >> Street light. Which one of these is not a street lights and prove you're not about to ask you about distributed environments. You know customers have so much choice for everything these days on Prem hosted SAS Public Cloud. What are some of the trends that you're seeing? I always thought that to really be able to extract a tremendous amount of value from data and to deliver a I from it you needed the cloud because you needed a massive volumes of data. Appears legacy of on print. What are some of the things that you're seeing there and how is and video you're coming together to help customers wherever this data is to really dry Valley business value from these workloads, >> I have to put comments and I'll turn over to Charlie. So one is we get asked this question a lot. Like where should I run my eye? The first thing I always tell people is, Where's your data? Gravity moving these days? That's a very large tens of terror by its hundreds of terabytes petabytes of data moving very large. That's the data is actually still ah, hard challenge today. So running your A II where your date is being generated is a good first principle. And for a lot of folks they still have a lot on premise data. That's where their systems are they're generating the systems, or it's a consolidation point from the edge or other other opportunities to run it there. So that's where your date is. Run your A I there. The second thing is about giving people flexibility. We've both made pretty big investments in the world of containerized software applications. Those things are things that can run on grammar in the cloud. So trying to use a consistent set of infrastructure and software and tooling that allows people to migrate and change over time, I think, is an important strategy not only for us but also for the end users that gives them flexibility. >> So, ideally, on Prem versus Cloud implementations shouldn't be. That shouldn't be different. Be great. It would be identical. But are they today? >> So at the lowest level, there's always technical differences, but at the layers that customers are using it, we run one software stack no matter where you're running. So if it's on one of our combined R E systems, whether it's in a cloud provider, it's the same in video software stack from our lowest end consumer of rage. He views, too. The big £350 dejected too you see back there? You know, we've got one software stack runs everywhere, And when the riders making you know, it's really Renee I where your data is And while a lot of people, if you are cloud native company, if you started that way, I'm gonna tell you to run in the cloud all day long. But most enterprises, they're some of their most valuable data is still sitting on premise. They've got decades of customer experience. They've got decades of product information that's all running in systems on Prem. And when you look at speech, speech is the biggest thing you know. They've got, you know, years of call center data that's all sitting in some offline record. What am I gonna do with that? That stuff's not in the cloud. And so you want to move the processing to that because it's impossible to move that data somewhere else and transform it because you're only gonna actually use a small fraction of that data to produce your model. But at the same time, you don't want to spend a year moving that data somewhere to process it back the truck up, put some DJ X is in front of it. And you're good to go. >> Someone's gonna beat you to finding those insides. Right? So there is no time. >> So you have another question. >> I have the last question. So you got >> so in video, you gotta be Switzerland in this game. So I'm not gonna ask you this question. But, Brian, I will ask you what? Why? You're different. I know you were first. He raced out. You got the press release out first. But now that you've been in the market for a while what up? Yours? Competitive differentiators. >> You know, there's there's really two out netted out for flash played on why we think it's a great fit for an A i N A. I use case. One is the flexibility of the performance. We call multi dimensional performance, small files, large files, meditated intensive workloads. Flash blade can do them all. It's a it's a ground up design. It's super flexible on performance. And but also more importantly, I would argue simplicity is a really hallmark of who we are. It's part of the modern date experience that we're talking about this morning. You can think about the systems. They are miniaturized supercomputers And yes, you could always build a supercomputer. People have been doing it for decades. Use Ph. D's to do it and, like most people, don't want to happen. People focused on that level of infrastructure, so we've tried to give incredible kind of capabilities in a really simple to consume platform. I joke with people. We have storage PhDs like literally people. Be cheese for storage so customers don't have to. >> Charlie, feel free to chime in on your favorite child if you want. I >> need a lot of it comes from our customers. That's how we first started with pure is our joint customers saying we need this stuff to work really fast. They're making a massive investment with us and compute. And so if you're gonna run those systems at 100% you need storage. The confusion, you know, pure is our first in there. There are longest partner in this space, and it's really our joint customers that put us together and, you know, to some extent, yes, we are Switzerland. You know, we love all of our partners, but, you know, we do incredible work with these guys all up and down the stack and that's the point to make it simple. If the customer has data we wanted to make be a simplest possible for them to run a ay, whether it's with my stuff with our cloud stuff, all of our partners, but having that deep level of integration and having some of the same shared beliefs to just make stuff simple so people can actually get value out of the data have I t get out of the way so Data scientists could just get their work done. That's what's really powerful about the partnership. >> And I imagine you know, we're out of time, but I imagine to be able to do this at the accelerated pace accelerated, I'm gonna say pun intended it wasn't but, um, cultural fed has to be pretty align. We know Piers culture is bold. Last question, Brian and we bring it home here. Talk to us about how the cultural cultures appearing and video are stars I lining to be able to enable how quickly you guys are developing together. >> Way mentioned the simplicity piece of it. The other piece that I think has been a really strong cultural fit between the companies. It's just the sheer desire to innovate and change the world to be a better place. You know, our hallmark. Our mission is to make the make the world a better place with data. And it really fits with the level of innovation that obviously the video does so like to Silicon Valley companies with wicked smart folks trying to make the world a better place, It's It's really been a good partnership. >> Echo that. That's just, you know, the rate of innovation in a I changes monthly. So if you're gonna be a good partner to your customers, you gotta change Justus fast. So our partnership has been great in that space. >> Awesome. Next time, we're out of time, But next time, come back, talk to a customer, really wanna understand it, gonna dig into some of the great things that they're extracting from you guys. So, Charlie Brian, thank you for joining David me on the Cube this afternoon. Thanks. Thanks. Thanks for David. Dante. I'm Lisa Martin. You're watching the Cube. Y'all from pure accelerate in Austin, Texas.
SUMMARY :
Brought to you by guests to the program. is just about to celebrate its 10th anniversary. And obviously the eye data hub is the What what customers were able to dio with So that's, you know, the early customer experiences turned into airy the solution, You look at companies that you talk to customers. You know, we've got partner companies that you are looking at So so one of the key considerations to getting started. Like you know, one of the ones that most everybody's familiar with is the tech of the drones that you talked about where we use case, we all understand it and are excited And how do you know more about your customer? and I do think there's when you think about a pipeline in a I pipeline. that you know, when you think about e. T ells complicated process enterprise data warehouses that were so that rapid experimentation is all you know, I mean again, one of the challenges with the analogy that you gave You know there's a huge investments in natural language speech right now to the point that you can ask You look at the aye aye leaders, you know, the Big Five data You don't know that how the date is gonna be consumed and you need a very fast However, Brian is distributed and we heard this morning a lot of cases, you could break it down again. Hot dog, not a hot dog. data and to deliver a I from it you needed the cloud because you needed a massive I have to put comments and I'll turn over to Charlie. But are they today? But at the same time, you don't want to spend a year Someone's gonna beat you to finding those insides. So you got So I'm not gonna ask you this question. And yes, you could always build a supercomputer. Charlie, feel free to chime in on your favorite child if you want. and it's really our joint customers that put us together and, you know, to some extent, yes, And I imagine you know, we're out of time, but I imagine to be able to do this at the accelerated pace accelerated, It's just the sheer desire to innovate and change the world That's just, you know, the rate of innovation in a I changes monthly. gonna dig into some of the great things that they're extracting from you guys.
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Nigel Stevenson, Kensington Swan | Pure Accelerate 2019
>> from Austin, Texas. It's Theo Cube, covering pure storage. Accelerate 2019. Brought to you by pure storage. >> Welcome back to Austin. I'm Lisa Martin. With Day Volante were a pure accelerate 2019 the fourth annual event. Getting bigger and bigger and more customers on the Cube. Very excited to welcome the C I. O of Kensington Swan. Nigel Stevenson. Nigel. Welcome to the Cube. >> Thank you. Thanks. >> Thanks for coming all the way up here or down here, Up here from New Zealand. Give us our audience. A little bit of an overview of Kensington Swan and specifically about your role is CEO. >> Sure again, Just once a top tier law firm in New Zealand. We've got a bit of an announcement from last month Were about to combine with sentence, which you might know more familiar from a brain kind of perspective. Slightly larger than what we are at the moment. We're, ah, a few 100 staffs, but between the officers and opened and Wellington with the focus spawn corporate commercial legal practice is so top tier or high in law expertise. >> So you've been there about three years. Give us a little bit of a picture of Kensington's I T department applications workloads. What's going on? There >> must be a pretty similar Thio emotional films or proficient service. Is firms actually a similar with the coming firms to smell the the most common tools we use around the PR, the practice management systems that we have on in production of documents for the work that we provide to our clients, maintaining those keeping them, searching for them, Actually, in all the emails and everything else that goes along every single matter that we do from a compliance perspective, we need to keep all of that and make sure it's safe and sound and easily searchable. >> So big drivers you got, you got the clients, you got the lawyers, you got the paralegals. It's this machine running you got, you know, to say confidentiality compliance. What are the big drivers in the business that are affecting I t. Strategy? I >> think, especially in the provision service is sick. Just continue to modernize. We've hit systems, and after the last decision, things tighten up a bit for a while, and then we fed a large push over the last few years to really bring things up. Today, bring it Bring it, Making more current on relevant to what's out there. With that, we can then bring on other applications. And I and other tools that would really help us Thio drive the business and different directions >> is the first time your accelerator Yeah, let's talk infrastructure. So it s so paint a picture. What's, uh what's it look like? You know you're here. Obviously you're pure customer, right? So what's the storage infrastructure look like? And >> we've had to guess what you would be a pretty typical infrastructure for many, many years with the two data center model. VM were storage observers and sewn on, then replicated across from a d R perspective to the other data center. They know we've gone through a big decision around. Where do we go with it? Do we take that out to the cloud? Do we keep it on Prem? Do we keep the $2 centers one way? We've ended up deciding this to go with the single Production Data center based in Auckland were we've got some d our capability. They want an office, but then plane to scale up to the cloud. So we've got enough compute to keep us going. The systems that we've got a cz we grow, we'll move. >> So you had to replicated data centers. Essentially. Is that right? You know, expensive. And then you've essentially now got a main data center. You've got some a little bit of lightweight infrastructure for D R purposes. Is that right? Way? >> Previously since he had two of everything. Well, more than two of everything but everything we head of the production, we head of the second read absent a lot of set there a semi idle for quite a lot of time. And as you say, that's quite expensive to have Ah, lot of equipment sitting there not really been used. So moving Maur to single data Seena Mol replicating some of the infrastructure, but not not the full sit. It's moving. >> So the decision to stay on Prem versus Go all in the cloud talk to us about some of the business drivers that led you to say we're going to stay on from and within that what elevated cure storage to the obvious choice >> sure is a little bit if it's old cloud model and I think that's really helped you guess influence were the on prim had we has gone as well, and we'll get that. Get that sick and weird things like the scalability off the simplicity, not having to have very experience experienced stories technicians on and so on. I think back to my days fishing nightie and putting together other brains of storage unit was a multi month process. Certifications after certifications just to be out a plug it together and then configure and coat. The story's all right. You know what the cloud and what we found with pure is. It's just become really simple. Within a couple of hours of the array arriving that was wrecked, it was turned on. It was cut into the pool and presented through TV anyway, so I'm just really, really simple. >> All the bit twiddling of the past really didn't do much for your business, obviously, but then you it shows you chose toe stay on Prem. Many law firms d'oh! Just because of the privacy and confidentiality And yeah, they had some color to that. This is a couple >> of ingles thio. If there's one being performance, wait. I need to make sure that the lawyers get the performance that they need they charging six minute increments like like most. If they can't work, then the building they're not working up providing to the clients and the clients. Also that work done at a at a good speed and returned to them as quickly as possible. And as the world has moved more to that client centric approach, you know, delivering to the client's becomes ultimate impairment to what we do. So performance was definitely key economic self. When we looked at cloud in on a price per gig per month with pure, it worked out very competitive. It wasn't quite there. Toe move into the cloud. New Zealand. We don't have the AWS or is your database data centers based on his own. They're all in Australia, So there's Ah Leighton see aspect of going many thousands of miles across the under the undersea cables to get to that data on payments. Right there, it's fast, is connected waken different, >> so you have essentially replaced your you're spinning disc with flash. Is that correct? >> Yes, that was on the other parts of it. No, you wanted to get something that was definitely modern and set us for the future. For quite a number of years Way didn't look a spinning disc. It'll weigh. Just win. Looked at what flesh rays were available. Way have head spinning this, but I definitely wanted to get your flesh. >> How >> important was the Evergreen model to you? Is it is it how much of it is marketing and how much is it? Is it Is it big business impact for you? >> Quite a few other places of work We've hit that three year or five year support moral challenge where all of a sudden the support can hockey stick up on become really, really expensive to carry on the arrays. So one of the other drivers was from an environmental environmental perspective of if you're gonna throw their equipment out after five years, but it's still working fine. Yeah, that's not really great on the environment. So with the fresh perspective as well as you have a green be able to maintain and keep their equipment running and going for longer than five years without a shop up left on the cost was really, really important. >> Sustainability was important to you guys. So you before we might live, you mentioned that you guys have been pure customers since about December of 2018. So about 10 months or so. So those lawyers that are billing every few minutes I have to get access to data because the clients are demanding kit. What's it been? Their reaction? Thio, the performance that you're delivering to them and a new correlation with revenue that business has made because of the decision to stay on from? >> I'll tell you what the best thing about it is. I don't complain that things are slow anymore, you know? So they say, Nighty, if you're not hearing any issues, that you're doing a good job and I would definitely in that camp The system's running significantly faster than what they were previously on. That was on a five year old array that was reasonable. Let's start as well. So the league Ford has been really recognizable from a performance perspective, so >> you don't get the Atta boy, but you just don't get the grief. >> Yeah, yeah, it's not very often that people come and say that you know, with regulations, and that since a nightie, >> but it sounds like it also simplified your management you described it used to take a long time Thio provisioning array before now it's sort of same day or a part of a portion of what have you done with that additional resource? Did you did your rift people? Did you redeploy them? >> You take the same style of if you do move things to the cloud. You know, with any type of outsourcing model messages freeing up time on the staff have got now work on other things. You know, we're slowly moving up the stack on a valu ed perspective of what we deliver, doubling more into automation integration, digital contract processing, the area that I think we should be working in rather than tweaking the nuts and bolts. Well, that that's where I started. So, yeah, it was good career passing the time >> being able to get to that value at is something that we talked with a lot of customers about that absolutely critical about not spending so much time at managing something. I want to get my job done. So a number of announcements came out today. I'm just curious to get your take on, for example, this kind of customer force that Dave and I were talking about with Charlie Giancarlo their CEO. Just a minute ago about this bridge to hybrid club, you mentioned an acquisition or a merger coming with Denton's. How would something like this hybrid bridge that here announced with AWS How might that be a facilitator of the merger? Or maybe even it's the IittIe foundation that you've established with Pierre. That's going to be a great facilitator of that pending merger. >> I think one of the slides and the Maquis know this morning talked about the on Priam in the cloud world being quite separate and we found that it is We've we've looked Whenever we go out to market, we'll look at both options and take your best of breed approach. Thio what, within a cure or subscribed way got into some cloud solutions. I'm not sure if Aladdin mention brains at all, but s so we have got cloudy >> from our standpoint, but your corporate standpoint, >> So we've got a bit of both, but it has been a bit hard to bridge the two, even even from a backup d R perspective on then also from scaling the the on cream applications into the cloud. Some some things just work better in the cloud or a better architect in the clouds. Fishy, some remote excess solutions were. If we've got issues, we want that separate, Will they dear? Yet between what else? Systems and the excess for staff on this kind of space that we've we've built in two for that be Never join those worlds a lot more seamlessly and through the same management consoles and just gonna make life a lot easier will be out of scale back and forward so we can move the data. I remember years and years ago talking to storage vendors and saying, Well, where can we can't replicate? No, Dad are up to a different brand or a different service In this case with the adoption or on sort of cloud, that's still very prevalent. >> Yes, So I mean, I deal. You'd like a common management framework control playing data plane, Back up framework. Is that right? Is that an objective between cloud and on Prem? I mean, it definitely helps, >> but the other things was mentioned in the keynote is around the availability of skilled people you think with my generation and I started often stopped supporting, then work my way through infrastructure and project management, team management and son. The people coming out of university now don't really have that same career path there from a slot in somewhere up the scared, the stick on >> very started python. And we're working on >> them or in the development of spice rather than the infrastructure space. The ability to find staff that have the knowledge off the system is getting hotter and hotter. Eso so the cloud moral, the almost storage is a service on the on prime since you cut through that and it means that you don't need those staff with the commonality of the tools that also helps us. Well, you don't have to serve someone who's years and years training and a new solution to be out of them have the confidence to move into it. >> What do >> you actually installing from frump? Yours? It is a vile storage block storage combination. We've got the X series of race. Okay, they're going for performance, obviously. And, um, because I was thinking in the cloud, you might you might be more interested in object store because of, you know, your document heaviness. But it depends on the merger, I guess. Where you guys go? >> Yeah, the you mentioned before on this some data sovereignty concerns around. We're that Donald stays. And that's why I think a lot of the law firms it probably are keeping some of their infrastructure on from so for sovereignty, we expect in performance. If it is the air, it's it is performing. The cloud can form in different ways, but having a bit of both gives you really good choice, that best of breed model >> with pure storage. You got the foundation as this acquisition, and this merger comes forward that everything's in place. Feel pretty confident about that. Yeah, we've >> got a lot of work to dio over the next few months while we adjust. What? We've got a software perspective to align with the intense global software suite. But I'm pretty confident that it can be delivered really well. >> So what's in the C I ose mind these days? You know, security cloud hybrid strategies, alignment with the business. What do your top three? >> I think like a mission before I'm really trying to kind of lift what we do to deliver value to the business. It's been John what type of business it is, but it can be seen as a cost center way. Really want to be out? Be more involved in in what, in our case, the lawyers are doing. The main project that we've got on the moment is automating legal processes not to replace any people but to augment what they do on to provide them better tools, more efficient tools. Talks that the younger lawyers, when they come in, can follow their way through and learn what their process is. Also overlaying the legal aspects around there as well. So it's not just online form. It's a it's a training guide. It's It's everything for each of those processes that >> you're deploying any machine learning, artificial intelligence, machine intelligence and in that regard yet is that we haven't quite got >> there. It's definitely on the list. Some of the things that would liketo look at those things, like machine readable software to go through documents, pullout snippets. A lot of time lawyers will spend have to read through a lot of material fine key bits of information and extract that to the news within the documents that we produce, even in simple process, is still doing that they loaned from the rial complex 56 page construction contracts. There's a There's a lot that we could potentially help to find that information for them when it comes into things like he discovery for litigation in the old days. Know that wheel in a truckload of >> paper file boxes? Guys must have loved that building at six minute increments >> way. Get your hard drive with terabytes of data. It gonna troll through all of that and that there's some real space that good I toes can help cut through that significantly faster than your standard kind of funnel based such fools. If >> you think you think software robots have a place like robotic process automation are, I think >> way we're going with it is Thea Pair. You can fit in between the human process. We're mapping out more from a business process. Perspective were there's gonna be some educational steps some human steps mopey a steps on eventually get through an outcome of delivering what the lawyers need for the clients. >> So last question is that I have is, you know, what way do all these shows we do like 100 events a year, everybody you know, the vendors tell you how great they are and what we always like to ask the practitioners your experience with pure relative toe other, you know, stories. And you know, the name names. But just is it substantively different? How much? I guess I ask you again. How much is marketing versus substantive business value for you as a practitioner? >> Yeah. So we've only had the array since December. One of things. I did a case study for Pure just recently in one of things that highlighted and there was the support. When you go on to a new vendor or choose any any different path, you're taking that kind of risk in the step into the unknown way did have an issue a few weeks after we put the first Korean on they came in during Christmas break were we were all off in our case at the beach, which is bit different in the Southern Hemisphere. But they came in flawlessly sort of the issue out gotta back working. Yeah, without necessarily having to do anything apart from let them in the building on, and that really gives the confidence and what they do, how they can deliver going forward. >> I think there's a lot of value and sharing that these things don't always go very smoothly. But you need to have established that relationship with that partner that can be rapidly deployed to help. Ultimately, I'm sure those lawyers either want to start building every three minutes. They want to be able to build more every six minutes. So never a dull moment, Nigel. In your world. But we thank you so much for joining David me on the Cuban. Maybe next year we'll be talking about how a I is helping. Hopefully clients achieve better results. Thank you so much for your time. Thank you, per day. Volante. I'm Lisa Martin. You're watching the Cube?
SUMMARY :
Brought to you by Getting bigger and bigger and more customers on the Cube. Thank you. Thanks for coming all the way up here or down here, Up here from New Zealand. got a bit of an announcement from last month Were about to combine with sentence, which you might know So you've been there about three years. the coming firms to smell the the most common tools we use around So big drivers you got, you got the clients, you got the lawyers, you got the paralegals. We've hit systems, and after the last decision, things tighten up a bit for is the first time your accelerator Yeah, let's talk infrastructure. we've had to guess what you would be a pretty typical infrastructure for many, So you had to replicated data centers. of the production, we head of the second read absent a lot of set there a semi idle for Within a couple of hours of the array arriving that Just because of the privacy and confidentiality And yeah, they We don't have the AWS or is your database data centers based on his own. so you have essentially replaced your you're spinning disc with flash. Yes, that was on the other parts of it. So one of the other drivers was from an environmental environmental that business has made because of the decision to stay on from? So the league Ford has been really recognizable You take the same style of if you do move things to the cloud. Just a minute ago about this bridge to hybrid club, you mentioned an acquisition or a merger quite separate and we found that it is We've we've looked Whenever we go out to market, Systems and the excess for staff on this kind of space that we've we've built in two Is that right? but the other things was mentioned in the keynote is around the availability of skilled people you And we're working on that have the knowledge off the system is getting hotter and hotter. But it depends on the merger, I guess. Yeah, the you mentioned before on this some data sovereignty concerns You got the foundation as this acquisition, perspective to align with the intense global software suite. So what's in the C I ose mind these days? Talks that the younger lawyers, when they come in, can follow their way through bits of information and extract that to the news within the documents that we produce, Get your hard drive with terabytes of data. You can fit in between the human process. So last question is that I have is, you know, what way do all these shows we do in the step into the unknown way did have an issue a few weeks after we put But we thank you so much for joining David me on the Cuban.
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Prasad Sankaran & Larry Socher, Accenture | Accenture Cloud Innovation Day 2019
>> from atop the Salesforce Tower in downtown San Francisco. It's the Q covering Accenture Innovation Date brought to you by ex center >> Hey, welcome back Your body jefe Rick here from the Cube were high atop San Francisco in the essential innovation hub. It's in the middle of the Salesforce Tower. It's a beautiful facility. They think you had it. The grand opening about six months ago. We're here for the grand opening. Very cool space. I got maker studios. They've got all kinds of crazy stuff going on. But we're here today to talk about Cloud in this continuing evolution about cloud in the enterprise and hybrid cloud and multi cloud in Public Cloud and Private Cloud. And we're really excited to have a couple of guys who really helping customers make this journey, cause it's really tough to do by yourself. CEOs are super busy. They worry about security and all kinds of other things. So centers, often a trusted partner. We got two of the leaders from center joining us today's Prasad Sankaran. He's the senior managing director of Intelligent Cloud infrastructure for Center Welcome and Larry Soccer, the global managing director. Intelligent cloud infrastructure offering from central gentlemen. Welcome. I love it. It intelligent cloud. What is an intelligent cloud all about? Got it in your title. It must mean something pretty significant. >> Yeah, I think First of all, thank you for having us, but you're absolutely Everything's around becoming more intelligent around using more automation. And the work that, you know we delivered to our clients and cloud, as you know, is the platform to which all of our clients are moving. So it's all about bringing the intelligence not only into infrastructure, but also into cloud generally. And it's all driven by software, >> right? It's just funny to think where we are in this journey. We talked a little bit before we turn the cameras on and there you made an interesting comment when I said, You know, when did this cloud for the Enterprise start? And you took it back to sass based applications, which, >> you know, you were sitting in the sales force builder. >> That's true. It isn't just the tallest building in here, and everyone all right, everyone's >> had a lot of focus on AWS is rise, etcetera. But the real start was really getting into sass. I mean, I remember We used to do a lot of Siebel deployments for CR M, and we started to pivot to sales, for some were moving from remedy into service. Now I mean, we went through on premise collaboration, email todo 360 5 So So we've actually been at it for quite a while in the particularly the SAS world. And it's only more recently that we started to see that kind of push to the, you know, the public pass, and it's starting to cloud native development. But But this journey started, you know, it was that 78 years ago that we really start to see some scale around it >> and tell me if you agree. I think really, what? The sales forces of the world and the service now is of the world off. 3 65 kind of broke down some of those initial barriers which were all really about security and security. Security secure. It's always too here where now security is actually probably an attribute >> and loud can brink Absolutely. In fact, I'm in those barriers took years to bring down. I still saw clients where they were forcing salesforce tor service. Now to put you know instances on Prime, and I think I think they finally woke up toe. You know, these guys invested ton in their security organizations. You know, there's a little of that needle in the haystack. You know, if you breach a data set, you know what you're getting after. But when you happen to sail sports, it's a lot harder. And so you know. So I think that security problems, I've certainly got away. We still have some compliance, regulatory things, data sovereignty. But I think security and not not that it's all by any means that you know, it's always giving an ongoing problem. But I think they're getting more comfortable with their data being up in the public domain, right? Not public. >> I think it also help them with their progress towards getting cloud native. So, you know, you pick certain applications which were obviously hosted by sales force and other companies, and you did some level of custom development around it. And now I think that's paved the way for more complex applications and different workloads now going into, you know, the public cloud and the private cloud. But that's the next part of the journey, >> right? So Let's back up 1/2 a step cause then, as you said, a bunch of stuff then went into Public Cloud, right? Everyone's putting in AWS and Google. Um, IBM has got a public how there was a lot more. They're not quite so many as there used to be. Um, but then we ran into a whole new home, Those of issues, right, Which is kind of opened up this hybrid cloud. This multi cloud world, which is you just can't put everything into a public clouds there certain attributes that you need to think about and yet from the application point of view, before you decide where you deploy that. So I'm just curious. If you can share now, would you guys do with clients? How should they think about applications? How, after they think about what to deploy where I >> think I'll start in the, You know, Larry has a lot of expertise in this area. I think you know, we have to obviously start from an application centric perspectives. You got to take a look at you know where your applications have to live water. What are some of the data implications on the applications or do you have by way of regulatory and compliance issues? Or do you have to do as faras performance because certain applications have to be in a high performance environment? Certain other applications don't think a lot of these factors will then drive where these applications need to recite. And then what we're seeing in today's world is really accomplish. Complex, um, situation where you have a lot of legacy, but you also have private as well as public cloud. So you approach it from an application perspective. >> Yeah. I mean, if you really take a look at Army, you look at it centers clients, and we were totally focused on up into the market Global 2000 savory. You know, clients typically have application portfolios ranging from 520,000 applications. And really, I mean, if you think about the purpose of cloud or even infrastructure for that, they're there to serve the applications. No one cares if your cloud infrastructure is not performing the absolute. So we start off with an application monetization approach and ultimately looking, you know, you know, with our tech advisory guys coming in, there are intelligent engineering service is to do the cloud native and at mod work our platforms. Guys, who do you know everything from sales forward through ASAP. They should drive a strategy on how those applications going to evolve with its 520,000 and determined hey, and usually using some like the six orders methodology. And I'm I am I going to retire this Am I going to retain it? And I'm gonna replace it with sass. Am I gonna re factor in format? And it's ultimately that strategy that's really gonna dictate a multi in and, you know, hybrid cloud story. So it's based on the applications data, gravity issues where they gonna reside on their requirements around regulatory, the requirements for performance, et cetera. That will then dictate the cloud strategies. I'm you know, not a big fan of going in there and just doing a multi hybrid cloud strategy without a really good up front application portfolio approach, right? How we're gonna modernize that >> it hadn't had a you segment. That's a lot of applications. And you know, how do you know the old thing? How do you know that one by that time, how do you help them pray or size? Where they should be focusing on. Yes, >> it. Typically, what we do is work with our clients to do a full application portfolio analysis, and then we're able to then segment the applications based on, you know, important to the business and some of the factors that both of us mentioned. And once we have that, then we come up with an approach where certain sets of applications have moved to sass certain other applications you moved past. So you know, you're basically doing the re factoring and the modernization, and then certain others, you know, you can just, you know, lift and shift. So it's really a combination off both modernization as well as migration. It's a combination off that, but to do that, you have initially look at the entire set of applications and come up with that approach. >> I'm just curious where within that application assessment, where is cost savings? Where is, uh, this is just old and where is opportunities to innovate faster? Because we know a lot of lot of talk really. Days has cost savings, but what the real advantages is execution speed if you can get it. >> If >> you could go back three or four years and we had there was a lot of CEO discussions around cost savings. I'm not really have seen our clients shift. It costs never goes away, obviously right. But there's a lot greater emphasis now on business agility. You know, howto innovate faster, get, get new capabilities, market faster to change my customer experience. So it's really I t is really trying to step up and, you know, enabled the business toe to compete in the marketplace. So we're seeing a huge shift in emphasis or focus at least starting with, you know, how do I get better business agility outta leverage to cloud and cloud native development to get there upper service levels? Actually, we started seeing increase on Hey, you know, these applications need to work. It's actress, So obviously cost still remains a factor, but we seem much more, you know, much more emphasis on agility, you know, enabling the business on giving the right service levels of right experience to the user. Little customers. Big pivot there, >> Okay. And let's get the definitions out because you know a lot of lot of conversation about public clouds. Easy private clouds, easy but hybrid cloud and multi cloud and confusion about what those are. How do you guys define them? How do you help your customers think about the definition? Yes, >> I think it's a really good point. So what we're starting to see is there were a lot of different definitions out there. But I think as I talk to my clients and our partners, I think we're all starting to come toe. You know, the same kind of definition on multi cloud. It's really about using more than one cloud. But hybrid, I think, is a very important concept because hybrid is really all about the placement off the workload or where your application is going to run on. And then again, it goes to all of these points that we talked about data, gravity and performance and other things. Other factors. But it's really all about where do you place the specific workload >> if you look at that, so if you think about public, I mean obviously gives us the innovation of the public providers. You look at how fast Amazon comes out with new versions of Lambda etcetera, so that's the innovations. There obviously agility. You could spend up environments very quickly which is, you know, one of the big benefits of it. The consumption economic models. So that is the number of drivers that are pushing in the direction of public. You know, on the private side, they're still it's quite a few benefits that don't get talked about as much. Um, so you know, if you look at it performance, you know, if you think the public world, you know, although they're scaling up larger T shirts, et cetera, they're still trying to do that for a large array of applications on the private side, you can really Taylor somethingto very high performance characteristics. Whether it's you know, 30 to 64 terabyte Hana, you can get a much more focused precision environment for business critical workloads like that article, article rack. You know, the Duke clusters everything about fraud analysis. So that's a big part of it. Related to that is the data gravity that Prasad just mentioned. You know, if I've got a 64 terrified Hana database, you know, sitting in my private cloud, it may not be that convenient to go and put get that data shared up in red shift or in Google's tensorflow. So So there's some data gravity out. Networks just aren't there. The Laden sea of moving that stuff around is a big issue. And then a lot of people of investments in their data centers. I mean, the other piece, that's interesting. His legacy, you know, You know, as we start to look at the world a lot, there's a ton of Could still living in, You know, whether it's you, Nick system, that IBM mainframes. There's a lot of business value there, and sometimes the business cases aren't aren't necessarily there toe to replace them. Right. And in world of digital, the decoupling where I can start to use micro service is we're seeing a lot of trends. We worked with one hotel to take the reservation system. You know, Rapid and Micro Service is, um, we then didn't you know, open shift couch base, front end. And now when you go against, you know, when you go and browsing properties, you're looking at rates you actually going into distributed database cash on, you know, in using the latest cloud native technologies that could be dropped every two weeks or every three or four days for my mobile application and It's only when it goes, you know, when the transaction goes back, to reserve the room that it goes back there. So we're seeing a lot of power with digital decoupling, but we still need to take advantage of, you know, we've got these legacy applications. So So the data centers air really were trying to evolve them. And really, just, you know, how do we learn everything from the world of public and struck to bring those saints similar type efficiencies to the to the world of private? And really, what we're saying is this emerging approach where I can start to take advantage of the innovation cycles that land is that you know, the red shifts the azure functions of the public world. But then maybe keep some of my more business critical regulated workloads. You know, that's the other side of the private side, right? I've got G X p compliance. If I've got hip data that I need to worry about GDP are you know, the whole set of regular two requirements Over time, we do anticipate the public guys will get much better and more compliant. In fact, they made great headway already, but they're Still not a number of clients are still, you know, not 100% comfortable from rail client's perspective. >> Gotta meet Teresa Carlson. She'll change him. Who runs that AWS Public Sector is doing amazing things, obviously with big government contracts. But but you raise real inching point later. You almost described what I would say is really a hybrid application in this thing. This hotel example that you use because it's is, you know, kind of break in the application and leveraging micro service is to do things around the core that allowed to take advantage of some this agility and hyper fast development, yet still maintain that core stuff that either doesn't need to move Works fine. Be too expensive. Drea Factor. It's a real different weight. Even think about workloads and applications into breaking those things into bits. >> And we see that pattern all over the place. I'm gonna give you the hotel Example Where but finance, you know, look at financial service. Is retail banking so open banking a lot. All those rito applications are on the mainframe. I'm insurance claims and and you look at it, the business value, replicating a lot of like the regulatory stuff, the locality stuff. It doesn't make sense to write it. There's no rule inherent business values of I can wrap it, expose it and you know the micro service's architecture now. D'oh cloud native front end. That's gonna give me a 360 view a customer, Change the customer experience. You know, I've got a much you know, I can still get that agility. The the innovation cycles by public. Bye bye. Wrapping my legacy environment >> in person, you rated jump in and I'll give you something to react to, Which is which is the single glass right now? How do I How did I manage all this stuff now? Not only do I have distributed infrastructure now, I've got distributed applications and the thing that you just described and everyone wants to be that single pane of glass Everybody wants to be the app that's upon everybody. Screen. How are you seeing people deal with the management complexity of these kind of distributed infrastructures? If you will Yeah, >> I think that that's that's an area that's, ah, actually very topical these days because, you know, you're starting to see more and more workers. Goto private cloud and so you've got a hybrid infrastructure you're starting to see move movement from just using the EMS to, you know, the cantinas and Cuban Edie's. And, you know, we talked about Serval s and so on. So all of our clients are looking for a way, and you have different types of users as well. Yeah, developers. You have data scientists. You have, you know, operators and so on. So they're all looking for that control plane that allows them access and a view toe everything that is out there that is being used in the enterprise. And that's where I think you know, a company like Accenture were able to use the best of breed toe provide that visibility to our clients. >> Yeah. I mean, you hit the nail on the head. It's becoming, you know, with all the promise of cloud and all the power. And these new architectures is becoming much more dynamic, ephemeral, with containers and kubernetes with service computing that that one application for the hotel, they're actually started, and they've got some actually, now running a native us of their containers and looking at serverless. So you gonna even a single application can span that and one of things we've seen is is first. You know, a lot of our clients used to look at, you know, application management, you know, different from their their infrastructure. And the lines are now getting very blurry. You need to have very tight alignment. You take that single application. You know, if any my public side goes down or my mid tier with my you know, you know, open shipped on VM where it goes down on my back and mainframe goes down. Or the networks that connected to go down the devices that talked it. It's a very well, despite the power, very complex environment. So what we've been doing is first we've been looking at, you know, how do we get better synergy across what we you know, application service is teams that do the application manager an optimization cloud infrastructure, you know, how do we get better alignment that are embedded security, You know, how do you know what are managed to Security Service's and bringing those together? And then what we did was we looked at, you know, we got very aggressive of cloud for a strategy and, you know, how do we manage the world of public. But when looking at the public providers of hyper scale er's and how they hit incredible degrees of automation, we really looked at, said and said, Hey, look, you gotta operate differently in this new world. What can we learn from how the public guys they're doing that? We came up with this concept We call it running different. You know, how do you operate differently in this new multi speed? You know, you know, hot, very hybrid world across public, private demon, legacy environment and started looking say OK, what is it that they do? You know, first they standardize, and that's one of the big challenges you know, going to almost all of our clients in this a sprawl. And you know, whether it's application sprawl, its infrastructure, sprawl and >> my business is so unique. The Larry no business out there has the same process that we have. So we started make you know how to be >> standardized like center hybrid cloud solution apart with HP. Envy em where we, you know, how do we that was an example. So we can get thio because you can't automate unless you standardise. So that was the first thing you know, standardizing service catalog. Standardizing that, um, you know, the next thing is the operating model. They obviously operate differently. So we've been putting a lot of time and energy and what I call a cloud and agile operating model. And also a big part of that is truly you hear a lot about Dev ops right now, but truly putting the security and and operations into Deb set cops of bringing, you know, the development in the operations much tied together. So spending a lot of time looking at that and transforming operations re skilling the people you know, the operators of the future aren't eyes on glass there. Developers, they're writing the data ingestion, the analytic algorithms, you know, to do predictive operations. They're writing the automation script to take work, you know, test work out. Right. And over time, they'll be tuned in the air. Aye, aye. Engines to really optimize the environment and then finally has presided. Looted thio. Is that the platforms that control planes? That doing that? So, you know, we What we've been doing is we've had a significant investments in the eccentric cloud platform, our infrastructure automation platforms and then the application teams with it with our my wizard framework, and we've been starting to bring that together. You know, it's an integrated control plane that can plug into our clients environments to really manage seamlessly, you know, and provide, you know, automation Analytics. Aye, aye. Across APS, cloud infrastructure and even security. Right. And that, you know, that really is a iob is right. I mean, that's delivering on, you know, as the industry starts toe define and really coalesce around, eh? I ops, that's what we use. >> So just so I'm clear that so it's really your layer your software layer kind of management layer that that integrates all these different systems and provides kind of a unified view. Control, I reporting et cetera. Right >> Exactly. Then can plug in and integrate, you know, third party tools. I had to do some strategic function. >> I'm just I'm just >> curious is one of the themes that we here out in the press right now is this is this kind of pull back of public cloud app. Some of them are coming back. Or maybe it was, you know, kind of a rush. Maybe a little bit too aggressively. What are some of the reasons why people are pulling stuff back out of public clouds, that just with the wrong it was just the wrong application? The costs were not what we anticipated to be. We find it, you know, what are some of the reasons that you see after coming back in house? Yeah, >> I think it's >> a variety of factors. I mean, it's certainly cost, I think is one. So as there are multiple private options and you know, we don't talk about this, but the hyper skills themselves are coming out with their own different private options, like Aunt Ours and out pulls and other stack and on. And Ali Baba has obsessed I and so on. So you see a proliferation of that and you see many more options around private cloud. So I think the cost is certainly a factor. The second is I think data gravity is, I think, a very important point because as you're starting to see how different applications have to work together, then that becomes a very important point. The third is just about compliance, and, you know, the regulatory environment. As we look across the globe, you know, even outside the U. S. We look at Europe and other parts of Asia as clients and moving more to the cloud. You know, that becomes an important factor. So as you start to balance these things, I think you have to take a very application centric view. You see some of those some some maps moving back, and and I think that's the part of the hybrid world is that you know, you can have a nap running on the private cloud and then tomorrow you can move this. Since it's been containerized to run on public and it's, you know, it's all managed that look >> e. I mean, cost is a big factor if you actually look at it. Most of our clients, you know, they typically you were big cap ex businesses, and all of a sudden they're using this consumption consumption model. And they weren't really They didn't have a function to go and look at the thousands or millions of lines of it, right? You know, as your statement, exactly think they misjudged, you know, some of the scale on B e e. I mean, that's one of the reasons we started. It's got to be an application lead modernization that really that will dictate that. And I think in many cases, people didn't may not have thought through which application. What data? There The data, gravity data. Gravity's a conversation I'm having just by with every client right now. You know, I've got a 64 terabyte hana, and that's the core. My crown jewels. That data, you know, how do I get that to tensorflow? How'd I get that >> right? But if Andy was >> here, though, Andy would say, we'll send down the snow. The snow came from which virgin snow plows Snowball snowball. Well, they're snowballs. But we've seen the >> hold of a truck killer >> that comes out and he'd say, Take that and stick it in the cloud. Because if you've got that data in a single source right now, you can apply multitude of applications across that thing. So they you know they're pushing. Get that date end in this single source course than to move it, change it, you know you run it. All these micro lines of billing statement take >> the hotel. I mean, their data stolen the mainframe. So if they may want need to expose it? Yeah, they have a database cash, and they move it out. You know, the particulars of data sets get larger, it becomes, you know, the data. Gravity becomes a big issue. Because no matter how much you know, while Moore's law might be might have elongated from 18 to 24 months, the network will always be the bottle, Mac. So ultimately, we're seeing, you know, a CZ. We proliferate more and more data, all data sets get bigger and better than network becomes more of a bottleneck. Conned. That's a lot of times you gotta look at your applications. They have. I've got some legacy database I need to get. Thio. I need this to be approximately somewhere where I don't have, you know, high bandwith o r. Right Or, you know, highlight and see type or so egress costs a pretty big deals. My date is up in the cloud, and I'm gonna get charged for pulling it off. You know that That's been a big issue. >> You know, it's funny, I think, and I think a lot of the issue, obviously complexity building. It's a totally different building model, but I think to a lot of people will put stuff in a public cloud and then operated as if they bought it. And they're running in the data center in this kind of this. Turn it on, turn it off when you need it. Everyone turns. Everyone loves to talk about the example turning it on when you need it. But nobody ever talks about turning it off when you don't. But but the kind of clothes on our conversation I won't talk about a I and applied a I. CoSine is a lot of talk in the market place, but a time machine learning. But as you guys know pride better than anybody, it's the application of a I and specific applications, which really on unlocks the value. And as we're sitting here talking about this complexity, I can't help but think that, you know, applied a I in a management layer like your run differently, set up to actually know when to turn things on, when to turn things off when you moved in but not moved, it's gonna have to be machines running that right cause the data sets and the complexity of these systems is going to be just overwhelming. Yeah, yeah, >> absolutely completely agree with you in fact. Ah, essential. We actually referred to the Seoul area as Applied intelligence. Ah, and that's our guy, right? And, uh, it is absolutely to add more and more automation Move everything Maur toe where it's being run by the machine rather than, you know, having people really working on these things >> yet, e I mean, if you think you hit the nail on the head, we're gonna a eyes e. I mean, given how things getting complex, more ephemeral, you think about kubernetes et cetera. We're gonna have to leverage a humans or not to be able to get, you know, manage this. The environment is important, right? What's interesting way we've used quite effectively for quite some time. But it's good at some stuff, not good at others. So we find it's very good at, like, ticket triage, like ticket triage, chicken routing, et cetera. You know, any time we take over account, we tune our AI ai engines. We have ticket advisers, etcetera. That's what probably got the most, you know, most bang for the buck. We tried in the network space. Less success to start even with, you know, commercial products that were out there. I think where a I ultimately bails us out of this is if you look at the problem. You know, a lot of times we talked about optimizing around cost, but then performance. I mean, and it's they they're somewhat, you know, you gotta weigh him off each other. So you've got a very multi dimensional problem on howto I optimize my workloads, particularly. I gotta kubernetes cluster and something on Amazon, you know, sums running on my private cloud, etcetera. So we're gonna get some very complex environment. And the only way you're gonna be ableto optimize across multi dimensions that cost performance service levels, you know, and then multiple options don't do it public private, You know, what's my network costs etcetera. Isn't a I engine tuning that ai ai engines? So ultimately, I mean, you heard me earlier on the operators. I think you know, they write the analytic albums, they do the automation scripts, but they're the ultimate ones who then tune the aye aye engines that will manage our environment, right. And I think it kubernetes will be interesting because it becomes a link to the control plane optimize workload placement between >> when the best thing to you. Then you have dynamic optimization can. You might be up to my tanks at us right now, but you might be optimizing for output the next day. So exists really a you know, kind of Ah, never ending >> when you got you got to see them >> together with it. And multi dimension optimization is very difficult. So I mean, you know, humans can't get their head around. Machines can, but they need to be trained. >> Well, Prasad, Larry, Lots of great opportunities for for centuries bring that expertise to the table. So thanks for taking a few minutes to walk through some of these things. Our pleasure. Thank you. Raise Prasad is Larry. I'm Jeff. You're watching the Cube. We are high above San Francisco in the Salesforce Tower. Theis Center. Innovation have in San Francisco. Thanks for watching. We'll see you next time
SUMMARY :
covering Accenture Innovation Date brought to you by ex center They think you had it. you know we delivered to our clients and cloud, as you know, is the platform to which all of our clients are moving. And you took it back It isn't just the tallest building in here, and everyone all right, everyone's you know, the public pass, and it's starting to cloud native development. and tell me if you agree. and not not that it's all by any means that you know, it's always giving an ongoing problem. So, you know, you pick certain applications which were obviously hosted by sales force and other companies, attributes that you need to think about and yet from the application point of view, before you decide where I think you know, we have to obviously start from an application centric you know, you know, with our tech advisory guys coming in, there are intelligent engineering And you know, and then certain others, you know, you can just, you know, lift and shift. is execution speed if you can get it. So it's really I t is really trying to step up and, you know, enabled the business toe to compete in How do you help your customers think about the definition? But it's really all about where do you place the specific workload cycles that land is that you know, the red shifts the azure functions of the public world. is, you know, kind of break in the application and leveraging micro service is to do things around the core You know, I've got a much you know, I can still get that agility. now, I've got distributed applications and the thing that you just described and everyone wants to be that single And that's where I think you know, that do the application manager an optimization cloud infrastructure, you know, So we started make you know how to be So that was the first thing you know, standardizing service catalog. So just so I'm clear that so it's really your layer your software layer kind Then can plug in and integrate, you know, third party tools. We find it, you know, what are some of the reasons and and I think that's the part of the hybrid world is that you know, you can have a nap running on the private you know, some of the scale on B e e. I mean, that's one of the reasons we started. But we've seen the to move it, change it, you know you run it. So ultimately, we're seeing, you know, a CZ. And as we're sitting here talking about this complexity, I can't help but think that, you know, applied a I rather than, you know, having people really working on these things I think you know, they write the analytic albums, they do the automation scripts, So exists really a you know, kind of Ah, So I mean, you know, We'll see you next time
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Larry Socher, Accenture Technology & Ajay Patel, VMware | Accenture Cloud Innovation Day
>> Hey, welcome back already, Jeffrey. Here with the Cube, we are high top San Francisco in the Salesforce Tower in the newest center offices. It's really beautiful and is part of that. They have their San Francisco innovation hubs, so it's five floors of maker's labs and three D printing and all kinds of test facilities and best practices Innovation theater and in this studio, which is really fun to be at. So we're talking about hybrid cloud in the development of cloud and multi cloud. And, you know, we're, you know, continuing on this path. Not only your customers on this path, but everyone's kind of on this path is the same kind of evolved and transformed. We're excited. Have a couple experts in the field. We got Larry Soccer. He's the global managing director of Intelligent Cloud Infrastructure Service's growth and strategy at a center. Very good to see you again. Great to be here. And the Jay Patel. He's the senior vice president and general manager, cloud provider, software business unit, being where enemies of the people are nice. Well, so, uh so first off, how you like the digs appear >> beautiful place and the fact we're part of the innovation team. Thank you for that. It's so let's just >> dive into it. So a lot of crazy stuff happening in the market place a lot of conversations about hybrid cloud, multi cloud, different cloud, public cloud movement of Back and forth from Cloud. Just wanted. Get your perspective a day. You guys have been in the Middle East for a while. Where are we in this kind of evolution? It still kind of feeling themselves out. Is it? We're kind of past the first inning, so now things are settling down. How do you kind of you. Evolution is a great >> question, and I think that was a really nice job of defining the two definitions. What's hybrid worse is multi and simply put hybrid. We look at hybrid as when you have consistent infrastructure. It's the same infrastructure, regardless of location. Multi is when you have disparate infrastructure. We're using them in a collective. So just from a level setting perspective, the taxonomy starting to get standardized industry starting to recognize hybrid is a reality. It's not a step in the long journey. It is an operating model that's gonna be exists for a long time, so it's no longer about location. It's a lot harder. You operate in a multi cloud and a hybrid cloud world and together, right extension BM would have a unique opportunity. Also, the technology provider Accenture, as a top leader in helping customers figure out where best to land their workload in this hybrid multicolored world, because workloads are driving decisions right and one of the year in this hybrid medical world for many years to come. But >> do I need another layer of abstraction? Cause I probably have some stuff that's in hybrid. I probably have some stuff in multi, right, because those were probably not much in >> the way we talked a lot about this, and Larry and I were >> chatting as well about this. And the reality is, the reason you choose a specific cloud is for those native different share capability. Abstraction should be just enough so you can make were close portable, really use the caper berry natively as possible right, and by fact, that we now with being where have a native VM we're running on every major hyper scaler, right? And on. Prem gives you that flexibility. You want off not having to abstract away the goodness off the cloud while having a common and consistent infrastructure. What tapping into the innovations that the public cloud brings. So it is a evolution of what we've been doing together from a private cloud perspective to extend that beyond the data center to really make it operating model. That's independent location, right? >> Solarium cures your perspective. When you work with customers, how do you help them frame this? I mean, I always feel so sorry for corporate CEOs. I mean, they got >> complexities on the doors are already going on >> like crazy that GDP are now, I think, right, The California regs. That'll probably go national. They have so many things to be worried about. They got to keep up on the latest technology. What's happening in containers away. I thought it was Dr Knight. Tell me it's kubernetes. I mean, it's really tough. So how >> do you help them? Kind of. It's got a shot with the foundation. >> I mean, you look at cloud, you look at infrastructure more broadly. I mean, it's there to serve the applications, and it's the applications that really drive business value. So I think the starting point has to be application lead. So we start off. We have are intelligent. Engineering guys are platform guys. You really come in and look And do you know an application modernisation strategy? So they'll do an assessment. You know, most of our clients, given their scale and complexity, usually have from 520,000 applications, very large estates, and they got to start to freak out. Okay, what's my current application's? You know, you're a lot of times I use the six R's methodology, and they say, OK, what is it that I I'm gonna retire. This I'm no longer needed no longer is business value, or I'm gonna, you know, replace this with sass. Well, you know, Yeah, if I move it to sales force, for example, or service now mattress. Ah, and then they're gonna start to look at their their workloads and say OK, you know, I don't need to re factor reform at this, you know, re hosted. You know, when one and things obviously be Emily has done a fantastic job is allowing you to re hosted using their softer to find a data center in the hyper scale er's environments >> that we called it just, you know, my great and then modernized. But >> the modern eyes can't be missed. I think that's where a lot of times you see clients kind of getting the trap Hammer's gonna migrate and then figure it out. You need to start tohave a modernisation strategy and then because that's ultimately going to dictate your multi and your hybrid cloud approaches, is how they're zaps evolve and, you know, they know the dispositions of those abs to figure out How do they get replaced? What data sets need to be adjacent to each other? So >> right, so a j you know, we were there when when Pat was with Andy and talking about, you know, Veum, Where on AWS. And then, you know, Sanjay has shown up, but everybody else's conferences a Google cloud talking about you know, Veum. Where? On Google Cloud. I'm sure there was a Microsoft show I probably missed. You guys were probably there to know it. It's kind of interesting, right from the outside looking in You guys are not a public cloud per se. And yet you've come up with this great strategy to give customers the options to adopt being We're in a public hot. And then now we're seeing where even the public cloud providers are saying here, stick this box in your data center and Frank, this little it's like a little piece of our cloud of floating around in your data center. So talk about the evolution of the strategy is kind of what you guys are thinking about because you know, you're cleared in a leadership position, making a lot of interesting acquisitions. How are you guys see this evolving? And how are you placing your bets? >> You know, that has been always consistent about this. Annie. Any strategy, whether it's any cloud, was any device, you know, any workload if you will, or application. And as we started to think about it, right, one of the big things be focused on was meeting the customer where he's out on its journey. Depending on the customer, let me simply be trying to figure out looking at the data center all the way to how the drive in digital transformation effort in a partner like Accenture, who has the breadth and depth and something, the vertical expertise and the insight. That's what customers looking for. Help me figure out in my journey. First tell me where, Matt, Where am I going and how I make that happen? And what we've done in a clever way, in many ways is we've created the market. We've demonstrated that VM where's the omen? Consistent infrastructure that you can bet on and leverage the benefits of the private or public cloud. And I You know, I often say hybrids a two way street. Now, which is you're bringing Maur more hybrid Cloud service is on Prem. And where is he? On Premise now the edge. I was talking to the centering folks and they were saying the mitral edge. So you're starting to see the workloads, And I think you said almost 40 plus percent off future workers that are gonna be in the central cloud. >> Yeah, actually, is an interesting stat out there. 20 years 2020 to 70% of data will be produced and processed outside the cloud. So I mean, the the edges about, you know, as we were on the tipping point of, you know, I ot finally taking off beyond, you know, smart meters. You know, we're gonna see a huge amount of data proliferate out there. So, I mean, the lines between public and private income literary output you look at, you know, Anthony, you know, as your staff for ages. So you know, And that's where you know, I think I am where strategy is coming to fruition >> sometime. It's great, >> you know, when you have a point of view and you stick with it >> against a conventional wisdom, suddenly end up together and then all of a sudden everyone's falling to hurt and you're like, This is great, but I >> hit on the point about the vertical ization. Every one of our client wth e different industries have very different has there and to the meeting that you know the customer, you know, where they're on their journey. I mean, if you talk to a pharmaceutical, you know, geekspeak compliance. Big private cloud started to dip their toes into public. You know, you go to minds and they're being very aggressive public. So >> every manufacturing with EJ boat back in >> the back, coming to it really varies by industry. >> And that's, you know, that's a very interesting here. Like if you look at all the ot environment. So the manufacturing we started see a lot of end of life of environment. So what's that? Next generation, you know, of control system's gonna run on >> interesting on the edge >> because and you've brought of networking a couple times where we've been talking it, you know, and as as, ah, potential gate right when I was still in the gates. But we're seeing Maura where we're at a cool event Churchill Club, when they had Xilinx micron and arm talking about, you know, shifting Maur that compute and store on these edge devices ti to accommodate, which you said, you know, how much of that stuff can you do at the adverse is putting in. But what I think is interesting is how are you going to manage that? There is a whole different level of management complexity when now you've got this different level of you're looting and security times many, many thousands of these devices all over the place. >> You might have heard >> recent announcements from being where around the carbon black acquisition right that combined with our work space one and the pulse I ot well, >> I'm now >> giving you a management framework with It's what people for things or devices and that consistency. Security on the client tied with the network security with NSX all the way to the data center, security were signed. A look at what we call intrinsic security. How do we bake and securing the platform and start solving these end to end and have a park. My rec center helped design these next generation application architectures are distributed by design. Where >> do you put a fence? You're you could put a fence around your data center, >> but your APP is using service now. Another SAS service is so hard to talk to an application boundary in the sea security model around that. It's a very interesting time. >> You hear a lot of you hear a >> lot about a partnership around softer to find data center on networking with Bello and NSX. But we're actually been spending a lot of time with the i o. T. Team and really looking at and a lot of our vision, the lines. I mean, you actually looked that they've been work similarly, agent technology with Leo where you know, ultimately the edge computing for io ti is gonna have to be containerized because you can need multiple middleware stacks supporting different vertical applications, right? We're actually you know what we're working with with one mind where we started off doing video analytics for predictive, you know, maintenance on tires for tractors, which are really expensive. The shovels, It's after we started pushing the data stream up it with a video stream up into azure. But the network became a bottleneck looking into fidelity. So we gotta process there. They're not looking autonomous vehicles which need eight megabits low laden C band with, you know, sitting at the the edge. Those two applications will need to co exist. And you know why we may have as your edge running, you know, in a container down, you know, doing the video analytics. If Caterpillar chooses, you know, Green Grass or Jasper that's going to co exist. So you see how the whole container ization that were started seeing the data center push out there on the other side of the pulse of the management of the edge is gonna be very difficult. I >> need a whole new frontier, absolutely >> moving forward. And with five g and telco. And they're trying to provide evaluated service is So what does that mean from an infrastructure perspective. Right? Right, Right. When do you stay on the five g radio network? Worse is jumping on the back line. And when do you move data? Where's his process? On the edge. Those all business decisions that need to be doing to some framework. >> You guys were going, >> we could go on. Go on, go. But I want to Don't fall upon your Segway from containers because containers were such an important part of this story and an enabler to the story. And, you know, you guys been aggressive. Move with hefty Oh, we've had Craig McCloskey, honor. He was still at Google and Dan great guys, but it's kind of funny, right? Cause three years ago, everyone's going to Dr Khan, right? I was like that were about shows that was hot show. Now doctors kind of faded and and kubernetes has really taken off. Why, for people that aren't familiar with kubernetes, they probably here to cocktail parties. If they live in the Bay Area, why's containers such an important enabler? And what's so special about Coburn? 80 specifically. >> Do you wanna go >> on the way? Don't talk about my products. I mean, if you >> look at the world is getting much more dynamics on the, you know, particularly you start to get more digitally to couple applications you started. You know, we've gone from a world where a virtual machine might have been up for months or years. Toe, You know, obviously you have containers that are much more dynamic, allowed to scale quickly, and then they need to be orchestrated. That's essential. Kubernetes does is just really starts to orchestrate that. And as we get more distributed workloads, you need to coordinate them. You need to be able to scale up as you need it for performance, etcetera. So kubernetes an incredible technology that allows you really to optimize, you know, the placement of that. So just like the virtual machine changed, how we compute containers now gives us a much more flexible portable. You know that, you know you can run on anything infrastructure, any location, you know, closer to the data, et cetera. To do that. And I >> think the bold movie >> made is, you know, we finally, after working with customers and partners like century, we have a very comprehensive strategy. We announced Project Enzo, a philosophy in world and Project tansy really focused on three aspects of containers. How do you build applications, which is pivotal in that mansion? People's driven around. How do we run these arm? A robust enterprise class run time. And what if you could take every V sphere SX out there and make it a container platform? Now we have half a million customers. 70 million be EMS, all of sudden that run time. We're continue enabling with the Project Pacific Soviets. Year seven becomes a commonplace for running containers, and I am so that debate of'em czar containers done gone well, one place or just spin up containers and resource is. And then the more important part is How do I manage this? You said, becoming more of a platform not just an orchestration technology, but a platform for how do I manage applications where I deploy them where it makes most sense, right? Have decoupled. My application needs from the resource is, and Coburn is becoming the platform that allows me to port of Lee. I'm the old job Web logic guy, right? >> So this is like distributed Rabb logic job on steroids, running across clouds. Pretty exciting for a middle where guy This is the next generation and the way you just said, >> And two, that's the enabling infrastructure that will allow it to roll into future things like devices. Because now you've got that connection >> with the fabric, and that's working. Becomes a key part of one of the key >> things, and this is gonna be the hard part is optimization. So how do we optimize across particularly performance, but even costs? >> You're rewiring secure, exact unavailability, >> Right? So still, I think my all time favorite business book is Clayton Christians. An innovator's dilemma. And in one of the most important lessons in that book is What are you optimizing four. And by rule, you can't optimize for everything equally you have to you have to rank order. But what I find really interesting in this conversation in where we're going in the complexity of the throughput, the complexity of the size of the data sets the complexity of what am I optimizing for now? Just begs for applied a I or this is not This is not a people problem to solve. This is this >> is gonna be all right. So you look at >> that, you know, kind of opportunity to now apply A I over the top of this thing opens up tremendous opportunity. >> Standardize infrastructural auditory allows you to >> get more metrics that allows you to build models to optimize infrastructure over time. >> And humans >> just can't get their head around me because you do have to optimize across multiple mentions. His performances cost, but then that performances gets compute. It's the network, I mean. In fact, the network's always gonna be the bottlenecks. You look at it even with five G, which is an order of magnitude, more bandwidth from throughput, the network will still lag. I mean, you go back to Moore's Law, right? It's Ah, even though it's extended to 24 months, price performance doubles. The amount of data potentially can kick in and you know exponentially grow on. Networks don't keep pays, so that optimization is constantly going to be tuned. And as we get even with increases in network, we have to keep balancing that right. >> But it's also the business >> optimization beyond the infrastructure optimization. For instance, if you're running a big power generation field of a bunch of turbines, right, you may wanna optimize for maintenance because things were running at some steady state. But maybe there's oil crisis or this or that. Suddenly the price, right? You're like, forget the maintenance. Right now we've got you know, we >> got a radio controlled you start about other >> than a dynamic industry. How do I really time change the behavior, right? Right. And more and more policy driven. Where the infrastructure smart enough to react based on the policy change you made. >> That's the world we >> want to get to. And we're far away from that, right? >> Yeah. I mean, I think so. Ultimately, I think the Cuban honeys controller gets an A I overlay and the operators of the future of tuning the Aye aye engines that optimizing, >> right? Right. And then we run into the whole thing, which we've talked about many times in this building with Dr Room, A child re from a center. Then you got the whole ethics overlay on top of the thing. That's a whole different conversation from their day. So before we wrap kind of just want to give you kind of last thoughts. Um, as you know, customers Aaron, all different stages of their journey. Hopefully, most of them are at least at least off the first square, I would imagine on the monopoly board What does you know, kind of just top level things that you would tell people that they really need just to keep always at the top is they're starting to make these considerations, starting to make these investments starting to move workloads around that they should always have kind of top >> of mind. For me, it's very simple. It's really about focused on the business outcome. Leverage the best resource for the right need and design. Architectures are flexible that give you a choice. You're not locked in and look for strategic partners with this technology partners or service's partners that alive you to guide because the complexities too high the number of choices that too high. You need someone with the breath in depth to give you that platform in which you can operate on. So we want to be the digital kind of the ubiquitous platform. From a software perspective, Neck Centuries wants to be that single partner who can help them guide on the journey. So I think that would be my ask. It's not thinking about who are your strategic partners. What is your architecture and the choices you're making that gave you that flexibility to evolve. Because this is a dynamic market. What should make decisions today? I mean, I'll be the one you need >> six months even. Yeah. And And it's And that that dynamic that dynamics is, um is accelerating if you look at it. I mean, we've all seen change in the industry of decades in the industry, but the rate of change now the pace, you know, things are moving so quickly. >> I mean, little >> respond competitive or business or in our industry regulations, right. You have to be prepared for >> Yeah. Well, gentlemen, thanks for taking a few minutes and ah, great conversation. Clearly, you're in a very good space because it's not getting any less complicated in >> Thank you. Thank you. All right. Thanks, Larry. Ajay, I'm Jeff. You're watching the Cube. >> We are top of San Francisco in the Salesforce Tower at the center Innovation hub. Thanks for watching. We'll see next time. Quick
SUMMARY :
And, you know, we're, you know, continuing on this path. Thank you for that. How do you kind of you. Multi is when you have disparate infrastructure. Cause I probably have some stuff that's in hybrid. And the reality is, the reason you choose a specific cloud is for those native When you work with customers, how do you help them frame this? They have so many things to be worried about. do you help them? and say OK, you know, I don't need to re factor reform at this, you know, that we called it just, you know, my great and then modernized. I think that's where a lot of times you see clients kind of getting the trap Hammer's gonna So talk about the evolution of the strategy is kind of what you guys are thinking about because you know, whether it's any cloud, was any device, you know, any workload if you will, or application. the the edges about, you know, as we were on the tipping point of, you know, I ot finally taking off beyond, It's great, I mean, if you talk to a pharmaceutical, you know, geekspeak compliance. And that's, you know, that's a very interesting here. ti to accommodate, which you said, you know, how much of that stuff can you do at the adverse is putting giving you a management framework with It's what people for things or devices and boundary in the sea security model around that. you know, ultimately the edge computing for io ti is gonna have to be containerized because you can need And when do you move data? And, you know, you guys been aggressive. if you look at the world is getting much more dynamics on the, you know, particularly you start to get more digitally to couple applications And what if you could take every V sphere SX Pretty exciting for a middle where guy This is the next generation and the way you just said, And two, that's the enabling infrastructure that will allow it to roll into future things like devices. Becomes a key part of one of the key So how do we optimize across particularly And in one of the most important lessons in that book is What are you optimizing four. So you look at that, you know, kind of opportunity to now apply A I over the top of this thing opens up I mean, you go back to Moore's Law, right? Right now we've got you know, we Where the infrastructure smart enough to react based on the policy change you And we're far away from that, right? of tuning the Aye aye engines that optimizing, does you know, kind of just top level things that you would tell people that they really need just to keep always I mean, I'll be the one you need the industry, but the rate of change now the pace, you know, things are moving so quickly. You have to be prepared for Clearly, you're in a very good space because it's not getting any less complicated in Thank you. We are top of San Francisco in the Salesforce Tower at the center Innovation hub.
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