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Joel Rosenberger & Steve Steuart | AWS Executive Summit 2022


 

>> Well, thanks for joining us here on theCUBE. I'm John Walls. We're at Reinvent AWS's big show going on here in Las Vegas at the Venetian. Going to be here all week, so be sure to tune in here to theCUBE as we continue our executive summit sponsored by Accenture today. Joined now by Steve Steuart, who's the worldwide principal on mainframe migration at Go to Market at AWS. Steve, good to see you, sir. >> Nice to meet you. >> Just found out we're neighbors, as a matter of fact, down in northeastern Florida. >> That's right. >> So we'll exchange addresses later, I'm sure. And Joel Rosenberger, who is a global mainframe monetization lead for the Accenture AWS business group. Joel, good to see you. >> Nice to meet you. >> Thanks for joining us here on theCUBE. >> Absolutely. >> All right, so what's up with the mainframe? We're kind of kidding about 64 Corvette's versus 22 Teslas and making that old Corvette. Dress it up, take it out for the street ride. Make it nice and fun. But let's just set the stage here first off for our viewers about mainframe and kind of the status in terms of modernization and getting it up to 22 standards. >> Right, I mean, I think the big thing is that, you know modernization for mainframes is different for every customer based on their drivers and where they want to go. You know, at AWS we like to say transform with AWS, augmentation pattern, hybrid pattern, working coexisting or transform too. So move some of those workloads into the cloud. And it's not that, you know mainframes are fantastic machines, but they are in dire need of modernization with their applications. And that's really the driving force and the business needs to make a decision based on their drivers, what's best fit for them. And we're here to help. >> So how, Joel, go ahead. >> Oh, I was going to say, and we're saying that too is basically the mainframe is a great technology platform but it's the processes around that that not kept up. So making changes to the mainframe applications can take a couple years, for the simplest changes. And so when Steve talks about modernizing with or on the mainframe it's really how do we improve those processes? And from our perspective and companies are really struggling with that right now. >> Yeah, and how do you go about this, because the mainframe is so center, right? It is so integral, right? >> Oh it's center. >> Oh yeah, absolutely. >> Absolutely essential. And yet you're talking about changes being made over a period of time of years. A lot of sensitivity there, right? >> Oh absolutely. >> Lot of complexity there. So how do you start factoring all that in and selling that to somebody that this journey might take you till 2025 to get it done? >> Well it could be a multi-year process. The selling is really the business drivers. You have to, businesses today need to leverage the cloud to be competitive. >> Absolutely. >> Right, that's just a fact. Right? So, how do you transform with modernize in place, or transform over. But it is a transformational change. If you look at the number one drivers is agility. The CEO say, I want this green next week and well we can't get it to you next week. We can get it to you Q2 of next year. Born in the cop companies... >> That's probably not the answer they want to hear. >> No, they don't want hear that. >> That is not the answer they want to hear. >> Our number one issue is that there are CEOs saying that we can't be agile, but mainframes can't be agile, if you develop, adopt DevOps for your mainframe. >> Yep. >> IBM has an offering, we have an offering as well. And so they need to start looking at that. So what are your drivers? Go to market responsiveness, competitive, what are the drivers? And then you make a decision as to where you want to move the workload. >> Joel: Yep. >> Is it hard though, Joel, just because as you know this environment is so dynamic now, right? >> Yep. >> And change is rapid, and I mean like capital R. >> Yep, absolutely. Yep. >> So all of a sudden you set this two/three year trajectory and yet opportunities, solutions, options can vary in year one or year two and all of a sudden this path you had set is going to have to take a left turn instead of a right turn because of a new development. Right? So it's... >> Absolutely, I mean, and that's one of the biggest struggles that people have is with business agility. Exactly what you're saying is the market is changing faster, like Steve said, it might be a year or so before I can deliver that but the market has already changed from that perspective. >> Right. >> And so I think a lot of people are trying to modernize with that. So they're connecting a lot of web properties to mainframes but that causes additional problems. >> Right. >> And those problems are the mainframe now scales unpredictably, because I don't know, how do I predict web traffic and from that perspective, so a lot of people are struggling do I have enough capacity on the mainframe to do that? Cause it's not elastic like the cloud from that perspective. So there's a lot of patterns that have to be reinvented, or already been invented with the cloud and how do we do that with the mainframe now? >> So you could get benefits not waiting three to four years. >> Absolutely. >> You get benefit pretty much immediately by doing augmentation patterns consuming processing on the mainframe, consuming it maybe certain movements, certain workloads, bringing on down quicker. You know, if you're a large estate it'll take you time but you are able to drive that. Part of our assessments is bottom up what you currently have, and what are your business drivers. >> Yep, absolutely. >> What are the big boulder items you need to do and tackle those. And so it's a process that we work together with our customers to start transforming their mainframe. >> Right. >> Yeah I hear about, I'm sorry, go on Joel. >> Yeah, and a key thing on that is a lot of people look at the mainframe is this big monolith. >> John: Right. >> It's basically the this big thing, I don't know what to do with, I don't want to touch because if I touch it I might break it. I don't have people to fix it. And so there's a lot of concern around that, but one of the things like Steve said is how Accenture and AWS work together is figuring out how do I take that monolith, divide it into smaller pieces either through data augmentation, through an analysis, and figure out a roadmap through that application or that monolithic applications and figure out how to move. >> Well that's, how you get an elephant, right? Leverage is one part at a time. >> Exactly, one part at a time. >> It's just one. >> Right, it's just leverage AI, leverage or AI and our platforms and machine learning. All these things are available and you can coexist with that. >> All right, so tell me about technical debt. I read about technical debt and you know, it kind of comes with the territory, >> Right. >> in terms of mainframe. So how do you, first off, you know, how do you define that and then how do you deal with that? How do you make that go away as far as concerns go? >> Well, you know, you have to look at your, for my definition for technical debts is the same thing when my wife says I have to do something in the backyard and I push it, I'll do it next time. Right? So it starts piling up, right? There's a lot of to-dos at the house. >> Absolutely. >> Right, it's the same thing, it's the IT to-dos that you just put off. >> I'll catch up to that some other time. >> Yep. >> And there you are, they keep on... And so next thing you know, you have this, oh my gosh I got all this work I got to do. >> Right. And that's part of the technical debt. And then so you got to look at how does that resolving that meet my needs for the cloud. So leveraging the cloud, if you're under mainframe you have limited solutions for addressing your technical debt. Leveraging the cloud with the mainframe, now you have multiple options for you. to tackle and eliminate your technical debt. So that's one of the benefits of leveraging the cloud for that. >> And I would add on to what Steve said about technical debt. It's exactly that, it's I haven't done that yet, but one of the things that I've seen is there's multiple ways to solve any problem, any programming problem technical problem from that, there's a shortcut way to get it done quickly, >> John: Right. >> that may not be clean and scalable and that. And what happens is, especially on the mainframe over 40 or 50 years, a lot of those shortcuts have been taken. And so it's not even as easy as, it's basically, you think about it, I didn't do it but now my grass is this high, >> John: Right. >> And now I got to do it, type of thing. So it's really about... >> And you can't use a lawnmower >> You can't use a lawnmower so you have to figure out different ways. >> You can't bag it, >> No, no. >> No, no, a whole nother >> Absolutely. >> Right. >> So understanding technical debt and overcoming it is realizing that those shortcuts need to be re-architected, redesigned, modernized, >> All right. >> from that perspective. And you need to take that perspective on. >> So you guys have to be kind of sometimes the bearer of bad news in a way, right? Because they have these, you said monolithic of systems in place that need revised they got to be modernized. >> Yep. >> And they've been kicking that can down the road. We've talked about some big companies for a long time. So they got a lot of baggage on that side and they have to get up to speed. So if, if you were talking to a prospective client, about understanding why it's time to start doing that necessary housekeeping, how do you convince people that this is the time? >> What are your top three absolutely mission critical applications that you have today, right? What is the staff that maintains it? What is the average age of those resources? And what is your succession strategy? >> Joel: Yep. >> It's as simple as that. >> Oh. >> I would add on to that. A lot of times we don't have to convince the customer right now. >> John: Right. >> The customers are coming to us, because what's happened is this whole digital transformation that's happening in the web and all that kind of stuff. Their competitors are already moving off of that. Or have come up with something else. So the business is coming and saying, why can't I move that fast? >> Right. >> And then, like Steve said is those are the reasons why you can't move that fast. So let's address those reasons. >> All right, the born of the cloud company is coming in, but also another driving force that's happening, If you look at a lot of our new customers. Are the digital natives arriving in the C-suites. So the folks that have always known the internet understand the benefits of the cloud, or where there's a new CIO, new CEO. >> Yep. >> And so we're seeing that changing of the guard type scenario. >> Because a lot of those people grew up with a mainframe. >> Right. Right. >> And of the old guard. >> Sure. >> And they're like, well it's worked for the last 30 years, why don't I just keep it working the same way it is. >> And don't we need it to work? >> Yeah >> Right? The way it has been? >> Yeah, exactly. >> Yeah. >> Well, and that's the other key thing, is the core applications. So what has happened with the cloud is over the last you know, 10, 15 years is a lot of the applications that could move moved. Now we're left with the core applications on the mainframe and those are the ones that a multi-billion dollar company, if they get that wrong, they're out business. So there's a lot of scrutiny and a lot of other things. So a lot of the stuff that we're doing now is to help understand that risk and get over that risk. >> And do companies have the expertise in house, to do this? And where do you find it outside? Because it, you know, might not be the sexiest thing to do. >> That's a great question because, you know Steve and I talk about this all the time which is running the mainframe is different than modernizing the mainframe. >> Steve: Right. And so I might have a lot of skills in house to run the mainframe, but how do I figure out to get, to break up that monolith into pieces. >> Steve: Right. How do I figure out, you know, how the best way to put that on AWS? How do I figure that out? You need to leverage people like AWS and Accenture and others to be able to do that. >> This is, there's a psychology to this and more technical, there's more psychological than technical. So you got to find your unicorns. People should have gas in the tank that want to adopt. >> Joel: Yep, absolutely. >> And the ones that don't, then, you know, they're out. You know, nothing like passive aggressive people showing up to help, to really cause havoc. (all laugh) And that's really what you got to kind of focus on. >> Yes. We see that a lot. >> Right. Right. But that's where the managing service comes in too right? >> Absolutely. >> You can get people there. You can, this is a worry they can check the box and move on and get help in that. >> Yeah. AWS, this is an industry first, where you have a managed service within your console to provision tooling to analyze, develop for the mainframe or deploy onto AWS. But the running of it, specific servers that have been you know, optimized for mainframe workloads with your monitoring and security and all those things it's an industry first. I've been in this business 30 years it's fantastic with what I'm seeing over here. >> And do you have any kind of a guess about what share is still out there to be had, in terms of modernizing mainframes, in terms of businesses? I mean, are there still, well, you know it might be hard to put a, to quantify it with a number, but there's still a lot of folks... >> Oh yeah. >> who haven't made that commitment yet. >> Well, they're beginning to, so if you look at, I think, I'm going to throw a number out, I think it's like 80% of the Fortune 100 companies have mainframes. >> Absolutely. >> Is that right? >> So yeah, if you paid your mortgage today, if you used your cell phone today, if you've done any of those things, core stuff is run on mainframe. >> Financial transactions are huge. >> Oh huge, huge, you've got airlines, manufacturing, >> Insurance. >> healthcare. >> John: Right. >> Pretty much everything runs on a mainframe, if you go deep enough in the organization. >> And so that's all, you know people are making those decisions. And what we've done is what I call an earn trust moment. You know, AWS standing up and saying, 'hey we're here to help our customers to move' we're a large organization, we're doing heavy investments in this. We have R&Dand staff, to help our customers transform with or to AWS. >> And we're seeing that resonated in the marketplace. So last year AWS announced the mainframe modernization service Over the last year, we've seen clients, like I said is they're coming to us now. >> Right. >> Saying we want to go mainframe zero, for lack of a better expression. And so we're just seeing a lot of activity. So what AWS did last year has really resonated within the marketplace and changed that dynamic. >> Well, the mainframe ain't dead yet. >> No. >> It isn't. >> It's not going to die. I think there's going to be a different >> Too big, two powerful and too necessary. >> Absolutely. >> Yeah I think we're going to coexist with it and some will leave, so. >> But you still need that same functionality, just somewhere else. >> All right. >> That's right. Well, appreciate the conversation, neighbor. >> Thank you. (all laugh) >> And have a great show. Look forward to seeing you down the road here. >> Thank you very much. >> Thanks John, appreciate it. >> Thanks for joining us here. You are watching theCUBE here at Reinvent 22. And theCUBE, as I remind you is the leader in high tech coverage. (soothing music)

Published Date : Nov 30 2022

SUMMARY :

at the Venetian. neighbors, as a matter of fact, monetization lead for the and kind of the status and the business needs to make a decision is basically the mainframe is And yet you're talking and selling that to somebody leverage the cloud to be competitive. We can get it to you Q2 of next year. That's probably not the That is not the if you develop, adopt as to where you want to move the workload. And change is rapid, Yep. So all of a sudden you set of the biggest struggles to modernize with that. on the mainframe to do that? So you could get benefits not waiting but you are able to drive that. What are the big boulder Yeah I hear about, at the mainframe is this big monolith. and figure out how to move. Well that's, how you and you can coexist with that. I read about technical debt and you know, how do you define that and is the same thing when my wife it's the IT to-dos that you just put off. And so next thing you know, you have this, And that's part of the technical debt. but one of the things that I've seen especially on the mainframe And now I got to do it, type of thing. lawnmower so you have to And you need to take that perspective on. So you guys have to and they have to get up to speed. convince the customer right now. So the business is coming and saying, you can't move that fast. So the folks that have changing of the guard type scenario. Because a lot of those Right. And they're like, well it's So a lot of the stuff that we're doing now not be the sexiest thing to do. than modernizing the mainframe. to get, to break up that How do I figure out, you know, So you got to find your unicorns. And that's really what you But that's where the managing and move on and get help in that. develop for the mainframe And do you have any kind of the Fortune 100 So yeah, if you paid if you go deep enough in the organization. And so that's all, you know the mainframe modernization service And so we're just seeing I think there's going to be a different and too necessary. going to coexist with it But you still need Well, appreciate the Thank you. you down the road here. And theCUBE, as I remind you

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Steve Mullaney, CEO, Aviatrix | AWS re:Invent 2022


 

(upbeat music) >> You got it, it's theCUBE. We are in Vegas. This is the Cube's live coverage day one of the full event coverage of AWS reInvent '22 from the Venetian Expo Center. Lisa Martin here with Dave Vellante. We love being in Vegas, Dave. >> Well, you know, this is where Super Cloud sort of was born. >> It is. >> Last year, just about a year ago. Steve Mullaney, CEO of of Aviatrix, you know, kind of helped us think it through. And we got some fun stories around. It's happening, but... >> It is happening. We're going to be talking about Super Cloud guys. >> I guess I just did the intro, Steve Mullaney >> You did my intro, don't do it again. >> Sorry I stole that from you, yeah. >> Steve Mullaney, joined just once again, one of our alumni. Steve, great to have you back on the program. >> Thanks for having me back. >> Dave: It's happening. >> It is happening. >> Dave: We talked about a year ago. Net Studio was right there. >> That was two years. Was that year ago, that was a year ago. >> Dave: It was last year. >> Yeah, I leaned over >> What's happening? >> so it's happening. It's happening. You know what, the thing I noticed what's happening now is the maturity of the cloud, right? So, if you think about this whole journey to cloud that has been, what, AWS 12 years. But really over the last few years is when enterprises have really kind of joined that journey. And three or four years ago, and this is why I came out of retirement and went to Aviatrix, was they all said, okay, now we're going to do cloud. You fast forward now three, four years from now, all of a sudden those five-year plans of evacuating the data center, they got one year left, two year left, and they're going, oh crap, we don't have five years anymore. We're, now the maturity's starting to say, we're starting to put more apps into the cloud. We're starting to put business critical apps like SAP into the cloud. This is not just like the low-hanging fruit anymore. So what's happening now is the business criticality, the scale, the maturity. And they're all now starting to hit a lot of limits that have been put into the CSPs that you never used to hit when you didn't have business critical and you didn't have that scale. They were always there. The rocks were always there. Just it was, you never hit 'em. People are starting to hit 'em now. So what's happening now is people are realizing, and I'm going to jump the gun, you asked me for my bumper sticker. The bumper sticker for Aviatrix is, "Good enough is no longer good enough." Now it's funny, it came in a keynote today, but what we see from our customers is it's time to upgrade the native constructs of networking and network security to be enterprise-grade now. It's no longer good enough to just use the native constructs because of a lack of visibility, the lack of controls, the lack of troubleshooting capabilities, all these things. "I now need enterprise grade networking." >> Let me ask you a question 'cause you got a good historical perspective on the industry. When you think about when Maritz was running VMWare. He was like any app, he said basically we're building a software mainframe. And they kind of did that, right? But then they, you know, hit the issue with scale, right? And they can't replicate the cloud. Are there things that we can draw from that experience and apply that to the cloud? What's the same, what's different? >> Oh yeah. So, 1992, do you remember what happened in 1992? I do this, weird German software company called SAP >> Yeah, R3. announced a release as R/3. Which was their first three-tier client-server application of SAP. Before that it ran on mainframes, TCP/IP. Remember that Protocol War? Guess what happened post-1992, everybody goes up like this. Infrastructure completely changes. Cisco, EMC, you name it, builds out these PCE client-server architectures. The WAN changes, MPLS, the campus, everything's home running back to that data center running SAP. That was the last 30 years ago. Great transformation of SAP. They've did it again. It's called S/4Hana. And now it's running and people are switching to S/4Hana and they're moving to the cloud. It's just starting. And that is going to alter how you build infrastructure. And so when you have that, being able to troubleshoot in hours versus minutes is a big deal. This is business critical, millions of dollars. This is not fun and games. So again, back to my, what was good enough for the last three or four years for enterprises no longer good enough, now I'm running business critical apps like SAP, and it's going to completely change infrastructure. That's happening in the cloud right now. And that's obviously a significant seismic shift, but what are some of the barriers that customers have been able to eliminate in order to get there? Or is it just good enough isn't good enough anymore? >> Barriers in terms of, well, I mean >> Lisa: The adoption. Yeah well, I mean, I think it's all the things that they go to cloud is, you know, the complexity, really, it's the agility, right? So the barrier that they have to get over is how do I keep the developer happy because the developer went to the cloud in the first place, why? Swipe the credit card because IT wasn't doing their job, 'cause every time I asked them for something, they said no. So I went around 'em. We need that. That's what they have to overcome in the move to the cloud. That is the obstacle is how do I deliver that visibility, that control, the enterprise, great functionality, but yet give the developer what they want. Because the minute I stop giving them that swipe the card operational model, what do you think they're going to do? They're going to go around me again and I can't, and the enterprise can't have that. >> That's a cultural shift. >> That's the main barrier they've got to overcome. >> Let me ask you another question. Is what we think of as mission critical, the definition changing? I mean, you mentioned SAP, obviously that's mission critical for operations, but you're also seeing new applications being developed in the cloud. >> I would say anything that's, I call business critical, same thing, but it's, business critical is internal to me, like SAP, but also anything customer-facing. That's business critical to me. If that app goes down or it has a problem, I'm not collecting revenue. So, you know, back 30 years ago, we didn't have a lot of customer-facing apps, right? It really was just SAP. I mean there wasn't a heck of a lot of cust- There were customer-facing things. But you didn't have all the digitalization that we have now, like the digital economy, where that's where the real explosion has come, is you think about all the customer-facing applications. And now every enterprise is what? A technology, digital company with a customer-facing and you're trying to get closer and closer to who? The consumer. >> Yeah, self-service. >> Self-service, B2C, everybody wants to do that. Get out of the middle man. And those are business critical applications for people. >> So what's needed under the covers to make all this happen? Give us a little double click on where you guys fit. >> You need consistent architecture. Obviously not just for one cloud, but for any cloud. But even within one cloud, forget multicloud, it gets worst with multicloud. You need a consistent architecture, right? That is automated, that is as code. I can't have the human involved. These are all, this is the API generation, you've got to be able to use automation, Terraform. And all the way from the application development platform you know, through Jenkins and all other software, through CICD pipeline and Terraform, when you, when that developer says, I want infrastructure, it has to go build that infrastructure in real time. And then when it says, I don't need it anymore it's got to take it away. And you cannot have a human involved in that process. That's what's completely changed. And that's what's giving the agility. And that's kind of a cloud model, right? Use software. >> Well, okay, so isn't that what serverless does, right? >> That's part of it. Absolutely. >> But I might still want control sometimes over the runtime if I'm running those mission critical applications. Everything in enterprise is a heterogeneous thing. It's like people, people say, well there's going to, the people going to repatriate back to on-prem, they are not repatriating back to on-prem. >> We were just talking about that, I'm like- >> Steve: It's not going to happen, right? >> It's a myth, it's a myth. >> And there's things that maybe shouldn't have ever gone into the cloud, I get that. Look, do people still have mainframes? Of course. There's certain things that you just, doesn't make sense to move to the new generation. There were things, certain applications that are very static, they weren't dynamic. You know what, keeping it on-prem it's, probably makes sense. So some of those things maybe will go back, but they never should have gone. But we are not repatriating ever, you know, that's not going to happen. >> No I agree. I mean, you know, there was an interesting paper by Andreessen, >> Yeah. >> But, I mean- >> Steve: Yeah it was a little self-serving for some company that need more funding, yeah. You look at the numbers. >> Steve: Yeah. >> It tells the story. It's just not happening. >> No. And the reason is, it's that agility, right? And so that's what people, I would say that what you need to do is, and in order to get that agility, you have to have that consistency. You have to have automation, you have to get these people out of the way. You have to use software, right? So it's that you have that swipe the card operational model for the developers. They don't want to hear the word no. >> Lisa: Right. >> What do you think is going to happen with AWS? Because we heard, I don't know if you heard Selipsky's keynote this morning, but you've probably heard the hallway talk. >> Steve: I did, yeah. >> Okay. You did. So, you know, connecting the dots, you know doubling down on all the primitives, that we expected. We kind of expected more of the higher level stuff, which really didn't see much of that, a little bit. >> Steve: Yeah. So, you know, there's a whole thing about, okay, does the cloud get commoditized? Does it not? I think the secret weapon's the ecosystem, right? Because they're able to sell through with guys like you. Make great margins on that. >> Steve: Yeah, well, yeah. >> What are your thoughts though on the future of AWS? >> IAS is going to get commoditized. So this is the fallacy that a lot of the CSPs have, is they thought that they were going to commoditize enterprise. It never happens that way. What's going to happen is infrastructure as a service, the lower level, which is why you see all the CSPs talking about what? Oracle Cloud, industry cloud. >> Well, sure, absolutely, yeah. >> We got to get to the apps, we got to get to SAP, we got to get to all that, because that's not going to get commoditized, right. But all the infrastructural service where AWS is king that is going to get commoditized, absolutely. >> Okay, so, but historically, you know Cisco's still got 60% plus gross margins. EMC always had good margin. How pure is the lone survivor in Flash? They got 70% gross margins. So infrastructure actually has always been a pretty good business. >> Yeah that's true. But it's a hell of a lot easier, particularly with people like Aviatrix and others that are building these common architectural things that create simplicity and abstract the way the complexities of underneath such that we allow your network to run an AWS, Azure, Google, Oracle, whatever, exactly the same. So it makes it a hell of a lot easier >> Dave: Super cloud. >> to go move. >> But I want to tap your brain because you have a good perspective of this because servers used to be a great margin business too on-prem and now it's not. It's a low margin business 'cause all the margin went to Intel. >> Yeah. But the cloud guys, you know, AWS in particular, makes a ton of dough on servers, so, or compute. So it's going to be interesting to see over time if that gets com- that's why they're going so hard after silicon. >> I think if they can, I think if you can capture the workload. So AWS and everyone else, as another example, this SAP, they call that a gravity workload. You know what gravity workload is? It's a black hole. It drags everything else with it. If you get SAP or Oracle or a mainframe app, it ain't going anywhere. And then what's going to happen is all your other apps are going to follow it. So that's what they're all going to fight for, is type of app. >> You said something earlier about, forget multicloud, for a moment, but, that idea of the super cloud, this abstraction layer, I mean, is that a real business value for customers other than, oh I got all these clouds, I need 'em to work together. You know, from your perspective from Aviatrix perspective, is it an opportunity for you to build on top of that? Or are you just looking at, look, I'm going to do really good work in AWS, in Azure? Now we're making the same experience. >> I hear this every single day from our customers is they look and they say, good enough isn't good enough. I've now hit the point, I'm hitting route limitations. I'm hitting, I'm doing things manually, and that's fine when I don't have that many applications or I don't have mission critical. The dogs are eating the dog food, we're going into the cloud and they're looking and then saying this is not an operational model for me. I've hit the point where I can't keep doing this, I can't throw bodies at this, I need software. And that's the opportunity for us, is they look and they say, I'm doing it in one cloud, but, and there's zero chance I'm going to be able to figure that out in the two or three other clouds. Every enterprise I talk to says multicloud is inevitable. Whether they're in it now, they all know they're going to go, because it's the business units that demand it. It's not the IT teams that demand it, it's the line of business that says, I like GCP for this reason. >> The driver's functionality that they're getting. >> It's the app teams that say, I have this service and GCP's better at it than AWS. >> Yeah, so it's not so much a cost game or the end all coffee mug, right? >> No, no. >> Google does this better than Microsoft, or better than- >> If you asked an IT person, they would rather not have multicloud. They actually tried to fight it. No, why would you want to support four clouds when you could support one right? That's insane. >> Dave and Lisa: Right. If they didn't have a choice and, and so it, the decision was made without them, and actually they weren't even notified until day before. They said, oh, good news, we're going to GCP tomorrow. Well, why wasn't I notified? Well, we're notifying you now. >> Yeah, you would've said, no. >> Steve: This is cloud bottle, let's go. >> Super cloud again. Did you see the Berkeley paper, sky computing I think they call it? Down at Berkeley, yep Dave Linthicum from Deloitte. He's talking about, I think he calls it meta cloud. It's happening. >> Yeah, yeah, yeah. >> It's happening. >> No, and because customers, customers want that. They... >> And talk about some customer example or two that you think really articulates the value of why it's happening and the outcomes that it's generating. >> I mean, I was just talking to Lamb Weston last night. So we had a reception, Lamb Weston, huge, frozen potatoes. They serve like, I dunno, some ungodly percentage of all the french fries to all the fast food. It's unbelievable what they do. Do you know, they have special chemicals they put on the french fries. So when you get your DoorDash, they stay crispy longer. They've invented that patented it. But anyway, it's all these businesses you've never heard of and they do all the, and again, they're moving to SAP or they're actually SAP in the cloud, they're one of the first ones. They did it through Accenture. They're pulling it back off from Accenture. They're not happy with the service they're getting. They're going to use us for their networking and network security because they're going to get that visibility and control back. And they're going to repatriate it back from a managed service and bring it back and run it in-house. And the SAP basis engineers want it to happen because they see the visibility and control that the infrastructure guy's going to get because of us, which leads to, all they care about is uptime and performance. That's it. And they're going to say the infrastructure team's going to lead to better uptime and better performance if it's running on Aviatrix. >> And business performance and uptime, business critical >> That is the business. That is the business. >> It is. So what are some of the things next coming down the pike from Aviatrix? Any secret sauce you can share? >> Lot of secrets. So, two secrets. One, the next thing people really want to do, embedded network security into the network. We've kind of talked about this. You're going to be seeing some things from us. Where does network security belong? In the network. Embedded in the fabric of the network, not as this dumb device called the next-gen firewall that you steer traffic to. It has to be into the fabric of what we do, what we call airspace. You're going to see us talk about that. And then the next thing, back to the maturity of the cloud, as they build out the core, guess what they're doing? It's this thing called edge, Dave, right? And guess what they're going to do? It's not about connecting the cloud to the edge to the cloud with dumb things like SD-WAN, right? Or SaaS. It's actually the other way around. Go into the cloud, turn around, look out at the edge and say, how do I extend the cloud out to the edge, and make it look like a VPC. That's what people are doing. Why, 'cause I want the operational model. I want all the things that I can do in the cloud out at the edge. And everyone knows it's been in networking. I've been in networking for 37 years. He who wins the core does what? Wins the edge, 'cause that's what happens. You do it first in the core and then you want one architecture, one common architecture, one consistent way of doing everything. And that's going to go out to the edge and it's going to look like a VPC from an operational model. >> And Amazon's going to support that, no doubt. >> Yeah, I mean every, you know, every, and then it's just how do you want to go do that? And us as the networking and network security provider, we're getting dragged to the edge by our customer. Because you're my networking provider. And that means, end to end. And they're trying to drag us into on-prem too, yeah. >> Lot's going on, you're going to have to come back- >> Because they want one networking vendor. >> But wait, and you say what? >> We will never do like switches and any of the keep Arista, the Cisco, and all that kind of stuff. But we will start sucking in net flow. We will start doing, from an operational perspective, we will integrate a lot of the things that are happening in on-prem into our- >> No halfway house. >> Copilot. >> No halfway house, no two architectures. But you'll take the data in. >> You want one architecture. >> Yeah. >> Yeah, totally. >> Right play. >> Amazing stuff. >> And he who wins the core, guess what's more strategic to them? What's more strategic on-prem or cloud? Cloud. >> It flipped three years ago. >> Dave: Yeah. >> So he who wins in the clouds going to win everywhere. >> Got it, We'll keep our eyes on that. >> Steve: Cause and effect. >> Thank you so much for joining us. We've got your bumper sticker already. It's been a great pleasure having you on the program. You got to come back, there's so, we've- >> You posting the bumper sticker somewhere? >> Lisa: It's going to be our Instagram. >> Oh really, okay. >> And an Instagram sto- This is new for you guys. Always coming up with new ideas. >> Raising the bar. >> It is, it is. >> Me advance, I mean, come on. >> I love it. >> All right, for our guest Steve Mullaney and Dave Vellante, I'm Lisa Martin. You're watching theCUBE, the leader in live enterprise and emerging tech coverage.

Published Date : Nov 29 2022

SUMMARY :

This is the Cube's live coverage day one Well, you know, this is where you know, kind of helped We're going to be talking don't do it again. I stole that from you, yeah. Steve, great to have you Dave: We talked about Was that year ago, that was a year ago. We're, now the maturity's starting to say, and apply that to the cloud? 1992, do you remember And that is going to alter in the move to the cloud. That's the main barrier being developed in the cloud. like the digital economy, Get out of the middle man. covers to make all this happen? And all the way from the That's part of it. the people going to into the cloud, I get that. I mean, you know, there You look at the numbers. It tells the story. and in order to get that agility, going to happen with AWS? of the higher level stuff, does the cloud get commoditized? a lot of the CSPs have, that is going to get How pure is the lone survivor in Flash? and abstract the way 'cause all the margin went to Intel. But the cloud guys, you capture the workload. of the super cloud, this And that's the opportunity that they're getting. It's the app teams that say, to support four clouds the decision was made without them, Did you see the Berkeley paper, No, and that you think really that the infrastructure guy's That is the business. coming down the pike from Aviatrix? It's not about connecting the cloud to And Amazon's going to And that means, end to end. Because they want and any of the keep Arista, the Cisco, But you'll take the data in. And he who wins the core, clouds going to win everywhere. You got to come back, there's so, we've- This is new for you guys. the leader in live enterprise

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Pete Gerr and Steve Kenniston, Dell Technologies


 

[Music] the cyber security landscape has changed dramatically over the past 24 to 36 months rapid cloud migration has created a new layer of security defense sure but that doesn't mean csos can relax in many respects it further complicates or at least changes the cso's scope of responsibilities in particular the threat surface has expanded and that creates more seams and csos have to make sure their teams pick up where the hyperscaler clouds leave off application developers have become a critical execution point for cyber assurance shift left is the kind of new buzz phrase for devs but organizations still have to shield right meaning the operational teams must continue to partner with secops to make sure infrastructure is resilient so it's no wonder that an etr's latest survey of nearly 1500 cios and it buyers that business technology executives cite security as their number one priority well ahead of other critical technology initiatives including collaboration software cloud computing and analytics rounding out the top four but budgets are under pressure and csos have to prioritize it's not like they have an open checkbook they have to contend with other key initiatives like those just mentioned to secure the funding and what about zero trust can you go out and buy zero trust or is it a framework a mindset in a series of best practices applied to create a security consciousness throughout the organization can you implement zero trust in other words if a machine or human is not explicitly allowed access then access is denied can you implement that policy without constricting organizational agility the question is what's the most practical way to apply that premise and what role does infrastructure play as the enforcer how does automation play in the equation the fact is that today's approach to cyber resilient type resilience can't be an either or it has to be an and conversation meaning you have to ensure data protection while at the same time advancing the mission of the organization with as little friction as possible and don't even talk to me about the edge that's really going to keep you up at night hello and welcome to the special cube presentation a blueprint for trusted infrastructure made possible by dell technologies in this program we explore the critical role that trusted infrastructure plays in cyber security strategies how organizations should think about the infrastructure side of the cyber security equation and how dell specifically approaches securing infrastructure for your business we'll dig into what it means to transform and evolve toward a modern security infrastructure that's both trusted and agile first up are pete gear and steve kenniston they're both senior cyber security consultants at dell technologies and they're going to talk about the company's philosophy and approach to trusted infrastructure and then we're going to speak to paris our godaddy who's a senior consultant for storage at dell technologies to understand where and how storage plays in this trusted infrastructure world and then finally rob emsley who heads product marketing for data protection and cyber security he's going to take a deeper dive with rob into data protection and explain how it has become a critical component of a comprehensive cyber security strategy okay let's get started pete gear steve kenniston welcome to the cube thanks for coming into the marlboro studios today great to be here dave thanks dave good to see you great to see you guys pete start by talking about the security landscape you heard my little rap up front what are you seeing i thought you wrapped it up really well and you touched on all the key points right technology is ubiquitous today it's everywhere it's no longer confined to a monolithic data center it lives at the edge it lives in front of us it lives in our pockets and smartphones along with that is data and as you said organizations are managing sometimes 10 to 20 times the amount of data that they were just five years ago and along with that cyber crime has become a very profitable uh enterprise in fact it's been more than 10 years since uh the nsa chief actually called cybercrime the biggest transfer of wealth in history that was 10 years ago and we've seen nothing but accelerating cybercrime and really sophistication of how those attacks are are perpetrated and so the new security landscape is really more of an evolution we're finally seeing security catch up with all of the technology adoption all the build out the work from home and work from anywhere that we've seen over the last couple of years we're finally seeing organizations and really it goes beyond the i.t directors it's a board level discussion today security's become a board level discussion so yeah i think that's true as well it's like it used to be the security was okay the sec ops team you're responsible for security now you've got the developers are involved the business lines are involved it's part of onboarding for most companies you know steve this concept of zero trust it was kind of a buzzword before the pandemic and i feel like i've often said it's now become a a mandate but it's it's it's still fuzzy to a lot of people how do you guys think about zero trust what does it mean to you how does it fit yeah i thought again i thought your opening was fantastic in this whole lead into to what is zero trust it had been a buzzword for a long time and now ever since the federal government came out with their implementation or or desire to drive zero trust a lot more people are taking a lot more seriously because i don't think they've seen the government do this but ultimately let's see ultimately it's just like you said right if you don't have trust to those particular devices applications or data you can't get at it the question is and and you phrase it perfectly can you implement that as well as allow the business to be as agile as it needs to be in order to be competitive because we're seeing with your whole notion around devops and the ability to kind of build make deploy build make deploy right they still need that functionality but it also needs to be trusted it needs to be secure and things can't get away from you yeah so it's interesting we attended every uh reinforce since 2019 and the narrative there is hey everything in this in the cloud is great you know and this narrative around oh security is a big problem is you know doesn't help the industry the fact is that the big hyperscalers they're not strapped for talent but csos are they don't have the the capabilities to really apply all these best practices they're they're playing whack-a-mole so they look to companies like yours to take their your r d and bake it into security products and solutions so what are the critical aspects of the so-called dell trusted infrastructure that we should be thinking about yeah well dell trusted infrastructure for us is a way for us to describe uh the the work that we do through design development and even delivery of our it system so dell trusted infrastructure includes our storage it includes our servers our networking our data protection our hyper-converged everything that infrastructure always has been it's just that today customers consume that infrastructure at the edge as a service in a multi-cloud environment i mean i view the cloud as really a way for organizations to become more agile and to become more flexible and also to control costs i don't think organizations move to the cloud or move to a multi-cloud environment to enhance security so i don't see cloud computing as a panacea for security i see it as another attack surface and another uh aspect in front that organizations and and security organizations and departments have to manage it's part of their infrastructure today whether it's in their data center in a cloud or at the edge i mean i think it's a huge point because a lot of people think oh the data's in the cloud i'm good it's like steve we've talked about oh why do i have to back up my data it's in the cloud well you might have to recover it someday so i don't know if you have anything to add to that or any additional thoughts on it no i mean i think i think like what pete was saying when it comes to when it comes to all these new vectors for attack surfaces you know people did choose the cloud in order to be more agile more flexible and all that did was open up to the csos who need to pay attention to now okay where can i possibly be attacked i need to be thinking about is that secure and part of the part of that is dell now also understands and thinks about as we're building solutions is it is it a trusted development life cycle so we have our own trusted development life cycle how many times in the past did you used to hear about vendors saying you got to patch your software because of this we think about what changes to our software and what implementations and what enhancements we deliver can actually cause from a security perspective and make sure we don't give up or or have security become a whole just in order to implement a feature we got to think about those things yeah and as pete alluded to our secure supply chain so all the way through knowing what you're going to get when you actually receive it is going to be secure and not be tampered with becomes vitally important and pete and i were talking earlier when you have tens of thousands of devices that need to be delivered whether it be storage or laptops or pcs or or whatever it is you want to be tr you want to know that that that those devices are can be trusted okay guys maybe pete you could talk about the how dell thinks about it's its framework and its philosophy of cyber security and then specifically what dell's advantages are relative to the competition yeah definitely dave thank you so i we've talked a lot about dell as a technology provider but one thing dell also is is a partner in this larger ecosystem we realize that security whether it's a zero trust paradigm or any other kind of security environment is an ecosystem with a lot of different vendors so we look at three areas uh one is protecting data in systems we know that it starts with and ends with data that helps organizations combat threats across their entire infrastructure and what it means is dell's embedding security features consistently across our portfolios of storage servers networking the second is enhancing cyber resiliency over the last decade a lot of the funding and spending has been in protecting or trying to prevent cyber threats not necessarily in responding to and recovering from threats right we call that resiliency organizations need to build resiliency across their organization so not only can they withstand a threat but they can respond recover and continue with their operations and the third is overcoming security complexity security is hard it's more difficult because of the the things we've talked about about distributed data distributed technology and and attack surfaces everywhere and so we're enabling organizations to scale confidently to continue their business but know that all all the i.t decisions that they're making um have these intrinsic security features and are built and delivered in a consistent security so those are kind of the three pillars maybe we could end on what you guys see as the key differentiators uh that people should know about that that dell brings to the table maybe each of you could take take a shot at that yeah i i think first of all from from a holistic portfolio perspective right the secure supply chain and the secure development life cycle permeate through everything dell does when building things so we build things with security in mind all the way from as pete mentioned from from creation to delivery we want to make sure you have that that secure device or or asset that permeates everything from servers networking storage data protection through hyper converge through everything that to me is really a key asset because that means you can you understand when you receive something it's a trusted piece of your infrastructure i think the other core component to think about and pete mentioned as dell being a partner for um making sure you can deliver these things is that even though those are that's part of our framework these pillars are our framework of how we want to deliver security it's also important to understand that we are partners and that you don't need to rip and replace but as you start to put in new components you can be you can be assured that the components that you're replacing as you're evolving as you're growing as you're moving to the cloud as you're moving to more on-prem type services or whatever that your environment is secure i think those are two key things got it okay pete bring us home yeah i think one of one of the big advantages of dell uh is our scope and our scale right we're a large technology vendor that's been around for decades and we develop and sell almost every piece of technology we also know that organizations are might make different decisions and so we have a large services organization with a lot of experienced services people that can help customers along their security journey depending on uh whatever type of infrastructure or solutions that they're looking at the other thing we do is make it very easy to consume our technology whether that's traditional on-premise in a multi-cloud environment uh or as a service and so the best of breed technology can be consumed in any variety of fashion and know that you're getting that consistent secure infrastructure that dell provides well and dell's forgot the probably top supply chain not only in the tech business but probably any business and so you can actually take take your dog food and then and allow other your champagne sorry allow other people to you know share share best practices with your with your customers all right guys thanks so much for coming thank you appreciate it okay keep it right there after this short break we'll be back to drill into the storage domain you're watching a blueprint for trusted infrastructure on the cube the leader in enterprise and emerging tech coverage be right back you

Published Date : Sep 20 2022

SUMMARY :

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Steve Mullaney, Aviatrix | Supercloud22


 

[Music] we're here with steve melanie the president and ceo of aviatrix steve john and i started this whole super cloud narrative as a way to describe that something different is happening specifically within the aws ecosystem but more broadly across the cloud landscape at re invent last year you and i spoke on the cube and you said one of your investors guy named nick sterile said to you at the show it's happening steve welcome to the cube what's happening what did nick mean by that yeah we were we were just getting ready to go on and i leaned over and he looked at me and he whispered in my ear and said it's happening he said it just like that and and you're right it was it was kind of funny and we talked about that and what he means is enterprises you know this is why i went to aviatrix three and a half years ago is the the the flip switch for enterprises and they said now we mean it we've been talking about cloud for 12 years or 15 years now we mean it we are digitally transforming we are the movement to cloud is going to make that happen and oh by the way of course it's multi-cloud because enterprises put workloads where they run best where they have the best security the best performance the best cost and the business is driving this transformation and they decide that i'm going to use that azure and another business unit decides i'm using google and another one says i'm using aws and so of course it's going to be multi-cloud and i think we're going to start seeing actual multi-cloud applications once that infrastructure and you know you call it the super cloud once that starts getting built developers are going to go wait a minute so i can pick this feature from google and and that service from azure and that service from aws easily without any hesitation once that happens they're going to start really developing today there aren't multi-cloud applications but but but the what's happening is the enterprise embracing public cloud they're using multiple clouds many of them call it four plus one right they're four different public clouds plus what they have on prem that to me is what's happening i am now re-architecting my enterprise infrastructure from applications all the way down to the network and i am embracing uh uh public clouds in that in that process so i mean you nailed us so many things in there i mean digitally transforming to me this is the digital transformation it's leveraging embracing the capex from the hyperscalers now you know people in the industry we're not trying to do what gartner does and create a new category per se but we do use super cloud as a metaphor so i don't expect necessarily vendors to use it or not but but i and i get that but when you talk about multi-cloud what specifically is new in other words what you touched on some of this stuff what constitutes a modern multi-cloud or what we would call a super cloud you know network architecture what are the salient attributes yeah i would say today so two years ago there was no such thing even as multiple clouds it was aws let's be clear everything was aws and for people to even back then two three years ago to even envision that there would be anything else other than aws people couldn't even envision now people kind of go yeah that was done we now see that we're going to use multiple clouds we're going to use azure we're going to use gcp and we're going to use this and we'll guess we're going to use oracle and even ollie cloud we're going to use five or four or five different public clouds what's but that would be i think of as multiple clouds but from an i.t perspective they need to be able to support all those clouds in these shared services and what they're going to do i actually think we're starting and you may have hit on something in the super cloud or i know you've talked about metacloud that that's got bad connotations for facebook i know everybody's like no please not another meta thing but there is that concept of this abstracted layer above you know writing we call it you know altitude you know aviatrix everything's you know riding above the clouds right that that that common abstracted layer this application infrastructure that runs the application that rides above all the different public clouds and i think once we do that you know dave what's going to happen is i think really what's going to happen is you're going to start seeing these these multi-cloud applications which to my knowledge really doesn't exist today i i think that might be the next phase and in order for that to happen you have to have all of the infrastructure be multi-cloud meaning not just networking and network security from from from aviation but you need snowflake you need hashtag you need datadog you need all the new horsemen of the new multi-cloud which isn't the old guys right this is all new people aviatrix dashie snowflake datadonk you name it that are going to be able to deliver all this multi-cloud cross-cloud wherever you want to talk about it such that application development and deployment can happen seamlessly and frictionlessly across multi-cloud once that happens the entire stack then you're going to start seeing and that to me starts enabling this what you guys call you know the super cloud the meta cloud the whatever cloud but that then rides above all the individual clouds that that's going to start getting a whole new realm of application development in my mind so we've got some work to do to basic do some basic blocking and tackling then the application developers can really build on top of that so so some of the skeptics on on this topic would ask how do you envision this changing networking versus it just being a bolt-on to existing fossilized network infrastructure in other words yeah how do we get from point a where we are today to point b you know so-called networking so we can actually build those uh super cloud applications yeah so you know what it is it's interesting because it goes back to my background at nasira and what we used to talk about then it isn't about managing complexity it's about creating simplicity it's very different and when you put the intelligence into the software right this is what computer science is all about we're turning networking into computer science when you create an abstraction layer we are not just an overlay day we dave we actually integrate in with the native services of the cloud we are not managing the complexity of these multi-clouds we are using it you know controlling the native constructs adding our own intelligence to this and then creating what is basically simplification for the people above it so we're simplifying things not just managing the complexity that's how you get the agility for cloud that's how you get to be able to do this because if all you are is a veneer on top of complexity you're just hiding complexity you're not creating simplicity and what happens is it actually probably gets more complex because if all you're doing is hiding the bad stuff you're not getting rid of it i love that i love that we're doing that at the networking and network security layer you're going to see snowflake and datadog and other people do it at their layers you know i reminds of a conversation i had with cause the one of the founders of pure storage who they're all about simplicity this idea of of creating simplicity versus like you said just creating you know a way to handle the complexity compare you know pure storage with the sort of old legacy emc storage devices and that's what you had you had you you had emc managing the complexity at pure storage disrupting by creating simplicity so what are the challenges of creating that simplicity and delivering that seamless experience that continuous experience across cloud is it engineering is it mindset is it culture is it technology what is it well i mean look at look you see the recession that we're we're hitting you see there is a significant problem that we have in the general it industry right now and it's called skills gap skills shortage it's two problems we don't have enough people and we don't have enough people that know cloud and the reason is everybody on the same tuesday three and a half years ago all said now i mean i'm moving the cloud we're a technology company we don't make sneakers anymore we don't make beer we're a technology company and we're going to digitally transform and we're going to move the cloud guess what three years ago there were probably seven people that understood cloud now everyone on the same tuesday morning all decides to try to hire those same seven people there's just not enough people around so you're going to need software and you're going to have to put the intelligence into the software because you're not going to be able to a hire those people and b even if you hire them you can't keep them as soon as they learn cloud guess what happens dave they're off they're on to the next job at the next highest bidder so how are you going to handle that you have to have software that intelligent software that is going to simplify things for you we have people managing massive multi-cloud network and network security people with two people on-prem they got hundreds right you it's not about taking that complex model that it had on-prem and jam it into the cloud you don't have the people to do it and you're not going to get the people to do it you know i want to ask you yeah so i want to ask you about the go to market challenges because we our industry gets a bad rap for for selling we're really good at selling and then but but actually delivering what we sell sometimes we fall down there so so i love tom sweet as cfo of of dell he talks about the the say do ratio uh how that's actually got to be low but you know but you know what i mean uh the math the fraction guy right so but do do what you say you're going to do are there specific go to market challenges related to this type of cross cloud selling where you can set you have to set the customer's expectations because what you're describing is not going to happen overnight it's a journey but how do you handle that go to market challenge in terms of setting those customer expectations and actually delivering what you say you can sell and selling enough to actually have a successful business um so i think everything's outside in so so i think the the what really is exciting to me about this cloud computing model that with the transformation that we're going through is it is business-led and it is led by the ceo and it is led by the business units they run the business it is all about agility is about enabling my developers and it's all about driving the business market share revenue all these kind of things you know the last transformation of mainframe to on to pc client server was led by technologists it wasn't led by the business and it was it was really hard to tie that to the business so then so this is great because we can look at the initiatives you can look at the the the initiatives of the ceo in your company and now as an i.t person you can tie to that and they're going to have two or three or four initiatives and you can actually map it to that so that's where we start is let's look at what the c your ceo cares about he cares about this he cares about that he cares about driving revenue he cares about agility of getting new applications out to the market sooner to get more revenue there's this and oh by the way transfer made transforming your infrastructure to the cloud is the number one thing so it's all about agility so guess what you need to be able to respond to that immediately because tomorrow the business is going to go to you and say great news dave we're moving to gcp wait what no one told me about that well we're telling you now and uh you need to be ready tomorrow and if you're sitting there and you're tied to the low-level constructs and all you know is aws well i don't have those people and even if i have even if i could hire them i'm not allowed to because i can't hire anybody how am i going to respond to the business and the needs of the business now all of a sudden i'm in the way as the infrastructure team of the ceo's goals because we decided we need to we need to get the ai capabilities of gcp and we're moving to gcp or i just did a big deal with gcp and uh miraculously they said i need to run on gcp right i did a big deal with google right guess what comes along with that oh you're moving to gcp great the business says we're moving to gcp and the i.t guys are sitting there going well no one told me well sorry so it's all about agility it's all about that and the and and complexity is the killer to agility this is all about business they're going to come to you and say we just acquired a company we need to integrate them oh but they got they use the same ip address range as we do there's overlapping ips and oh by the way they're in a different cloud how do i do that no one cares the business doesn't care they're like me they're very impatient get it done or we'll find someone who will yeah so you've got to get ahead of that and so when we in terms of when we talk to customers that's what we do this isn't just about defenses this is about making you get promoted making you do good for your company such that you can respond to that and maybe even enable the company to go do that like we're going to enable people to do true multi-cloud applications because the infrastructure has to come first right you you put the foundation in your big skyscraper like the crew behind me and the plumbing before you start building the floors right so infrastructure comes first then comes then comes the applications yeah so you know again some people call it super cloud like us multi-cloud 2.0 but the the real mega trend that i see steve and i'd love you to bottom line this and bring us home is you know andreessen's all companies are software companies it's like version 2.0 of that and the applications that are going to be built on that top this tie into the digital transformations it was goldman it's jpmc it's walmart it's capital one b of a oracle's acquisition of cerner is going to be really interesting to see these super clouds form within industries bringing their data their tooling and their specific software expertise built on top of that hyperscale infrastructure and infrastructure for companies like yours so bottom line is stephen steve what's the future of cloud how do you see it the future is n plus one so two years ago people had one plus one i had what i had on prem and then what i had in aws they today if you talk to an enterprise they'll have what they call four plus one right which is four public clouds plus what i have on prem it's going to n plus one right and what's going to happen is exactly what you said you're going to have industry clouds you're going to the the multi-cloud aspect of it is going to end it's not going to go from four to one some people think oh it's not going to be four it's going down to one or two bs it's going to end it's going to a lot as they start extending to the edge and they start integrating out to the to the branch offices it's not going to be about that branch offer so that edge iot or edge computing or data centers or campus connecting into the cloud it's going to be the other way around the cloud is going to extend to those areas and you're going to have ai clouds you know whether it's you know ultra beauty who's a customer of ours who's starting to roll out ar and vr out to their retail stores to show you know makeup and this and the other thing these are new applications transformations are always driven by new applications that don't exist this isn't about lift and shift of the existing applications the 10x tam in this market is going to becomes all the new things that's where the explosion is going to happen and you're going to see end level those those branch offices are going to look like clouds and they're going to need to be stitched together and treated like one infrastructure so it's going to go from four plus one to n plus one and that's what you're gonna want as an enterprise i'm gonna want n clouds so we're gonna see an explosion it's not going to be four it's going to be end now at the end underneath all of that will be leveraging and effectively commoditizing the existing csps yeah and but you're going to have an explosion of people commoditizing them and just like the goldmans and the industry clubs are going to do they're going to build their own eye as well right no way no way it's that's what's going to happen it's going to be a 10x on what we saw last decade with sas it's all going to happen around clouds and supercloud steve malini thanks so much for coming back in the cube and helping us sort of formulate this thinking i mean it really started with with with you and myself and john and nick and really trying to think this through and watching this unfold before our eyes so great to have you back thank you yeah it's fun thanks for having me are you welcome but keep it right there for more action from super cloud 22 be right back [Music] you

Published Date : Sep 9 2022

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Steve Grabow, Lumen | VMware Explore 2022


 

>>Good afternoon. Welcome back to the cube. Lisa Martin here with Dave Nicholson. We are live in San Francisco at Moscone west for VMware Explorer, 2022. We're excited to welcome a new cube guest to the program. Steve Bravo joins us the SVP of edge technology at Luman. Great to have you on the program. Thank >>You very much for having me. Appreciate it. Welcome. >>Talk to us a little bit about, we've had several conversations with Luman folks over the last day and a half, but talk to us a little bit about it from your perspective, the VMware relationship with Luman. Okay. >>So it's actually, you know, we have been partners for the last 20 years. Okay. When, when VMware was really cutting its teeth in the, the virtualized space Luman, and one of its, you know, companies that acquired through time was really a, a cutting edge user of VMware technologies. And as, as time has evolved and VMware's technologies have evolved, we have grown with VMware. So much of the software they write is embedded not only within our network, but on our edge platforms and extended out to the, the, the hyperscalers as well as in the client pre. So it's an ever growing partnership and, and one that we're continually innovating and creating better outcomes for, for really the, the enterprise space. >>Talk about those enterprise customers and some of the outcomes that you are helping to deliver. What's the joint value prop that Luman and BM bring to the enterprise. >>So really stronger together, right? If you think about the strengths that Luman has, it's really our, our, our network. We call that our central nervous system, our, our, our platform. Okay. So all of our edge technologies and compute capabilities that we're able to deploy in our edge centers, data centers globally, as well as out to prem, we lay the software technologies that VMware creates not only from a hyper virtualized sense, but also through sassy through security and also out to workspace one. So it's their entire suite, we're able to support it. So with those, we create amazing technology solutions to serve the enterprise, whether it's healthcare, whether it's manufacturing, retail space, the customers are plenty in the use cases are endless. >>You talked about your history and, and at the foundation of what you do this sort of idea of a central nervous system. Yeah. The network, if we wanted to completely geek out, we could just talk about that. Yeah. For an hour. Sure. We could, but we're not going to, we were talking just, you know, before we came live, came on, live about lumens philosophy and how you're taking that foundation, that network, that central nervous system, and you have a philosophy about what you want to achieve with it. And the other things you layer on top of it. Yeah. Tell, tell us about that. Cause I thought was >>Interesting it's so it it's really all about furthering human progress with technology. Okay. We're very lucky that we have the global network that we do, but the workloads, right? The applications that make really life kind of, you know, go round in today's world lives in, in forms and factors of compute that hang off of the network. We're very lucky that we can bring that all together. So over the years, you know, every enterprise has a different need, right? They're trying to solve a problem. We want to help them solve that problem. Right. We bring our technology, our capabilities, our experience, and, and experts to really cater to and, and be that partner that can, that can build the entire stack for them to allow them to be very, very efficient in their place of competition. So >>I wanna hear, I wanna hear a concrete example of that in action. Sure. But, but I think it's interesting, not just from a, what is happening on the outside perspective, but it's also very interesting culturally yes. From a, an organizational perspective when you wake up in the morning and you have that mindset, that that's what your mission is. Sure. That's a lot different than waking up in the morning, thinking I'm going to deploy 50 terabytes of storage. Absolutely. I'm going to install nine ports and yellow cables and blue cables in my switch. That's right. Thinking you're toiling and obscurity. So everybody, everybody illumined then is waking up with this mission in mind. Yes. Which makes the day a lot easier to get through when you're, when you're having to work hard. But give me, give a, gimme a concrete example of that in, in motion. >>Sure. So it's actually, it's, it's about those outcomes and those use cases, right. I, I explain to my kids, sometimes they're like, dad tell me, you know, like tell me what you do. And if you start talking about the cables and the compute, they, their eyes gloss over. But if I say to him, you know, remember when you were sick and it was during COVID and you couldn't go to the doctor. Right. And we were able to pop open the computer and we were able to see a doctor on the screen and they had to stick your tongue out and do all the things you got care. And we were able to deliver that based on our platform, based on our network, we helped healthcare providers, you know, go remote to see patients as COVID was happening and people were going to the hospital. So that's just a real world scenario that we did for a very large network when people were dealing with it, they needed to really expand horizontally horizontally to allow care providers, to operate in different areas. And we were able to hit it outta the park. >>That's a great explanation. Did, did your kids go, wow, dad, that's >>Awesome. Absolutely. Absolutely. But then they're like, anything else, like, is there anything else cool. And talk about sporting stadiums, lighting up, you know, a different venue where they go and they're able to from their, you know, phone order, a soda or a pretzel and, and with the different sensors from an I two, >>Now you're talking >>Yeah. Perspective like dad, you guys did this. Yes. You know, it it's, so it resonates. And those, those use cases, if you think about the building blocks, right. Whether it's the medical scenario or, or a, a smart stadium, the building blocks are very similar. Right. And we're lucky enough that you put those building blocks together in a, in a, in a prescriptive way for a specific outcome. You're able to play with strikes and you're able to get better scale and you're able to move fast because the technology industry we're in is it's. I mean, it's, it's moving at light speeds >>As the edge become grows and grows and expands and becomes more and more amorphous, how have your customer conversations changed as there's more demand for every company to become a data company, to be a security company. Right. How have they kind of elevated up the stack to the C-suite >>We've really had to just pivot to talking about that, that outcome, that, that entity, that, that enterprise is really trying to achieve. You know, if you think about, you know, the, the two examples, another one, it could be very, you know, cost driven. It could be that we need to get to market in a much more rapid fashion at a global level. How can we stamp things out quickly? So you take those outcomes, show them how the technology's going to enable it, and then you can really open the door for the return. Right. Did you get the cost savings? Yes. Did you, did you achieve that time to market for, it could be seasonality, right. Right. People don't have to pay for the full boat anymore. If, if let's say there are an online marketplace and it it's huge around the seasons, right. Around the holiday season, there's gonna be big peaks that they have there. Right. We like to be able to have them burst and, and ebb and flow. So it's all about that outcome. And getting to that, the technology pieces, you just put 'em together to accommodate. >>What, what does your go-to market strategy look like? How do you engage with customers? You know, there are, there are finite number of seats, strategic seats at a customer table. Yeah. Are you typically going in arm and arm with partners and alliances? What does that ecosystem look like? Or do you, do you have a direct sales force that engages customers? Yep. Tell, tell me about the, how the whole thing >>Works. So we have a direct sales force. Okay. And we like to play to our strengths. So we have a great Alliance partners as well. So that arm and arm absolutely happens where we are heavily connected already at C-suites. They're able to walk in and make those types of relationships and outcomes a reality. But we find that we are, we're better with partners playing to their strengths with us. Right. If we come in and show up and we have that complete stack, the software experts as well, our assets, our platform, our network, it's really a one, two punch wrap with our service capabilities at a global level that it's unbeatable. So we show up to the very best of our abilities with our alliances. And then with those more steep relationships where we've been there, where we have the relationships, there's more of a trust factor, but it's all about building trust. And we gotta, we gotta show up appropriately to do that. >>So if it's unbeatable, why do customers choose? Luin what, what's the value prop that you talk to customers about? >>So if you think about a, a COO or CIO or CTO and all of the different things, you need to purchase to make outcomes a reality, whether it's network, whether it's compute, whether it's storage, whether it's software, right? Whether it's people, it becomes very easy. If you have a partner that can do all of that for you and it's their assets, right? So we have those assets. We have those, you know, you know, our, our employees are absolutely our greatest asset. My, in my opinion, at a global level. And then we partner with the biggest software manufacturers, like, like an AWS or a, like a VMware. And we, we loaded into our, our fabric. And now we have literally the entire stack right there. It's a single hand to shake rather than I needed to go to a network provider to go to compute provider storage, security. Like you get that holistic solution approach makes it far easier. And that's a, it's a huge differentiator. And >>You, you, you said AWS. Yeah. You work with all you work with all, all the >>Har hyperscalers. Like if you think about the cloud, the, I'll say the, the big three, right? AWS, Google, and Microsoft, everything is using the cloud and the fact that we can connect to it in dynamic ways and extend that experience all the way out to our edge and on-prem and deliver the same experience again, massive differentiator. >>So from your customer's point of view, you can be agnostic. Yes. So you, you can say, well, Azure for this AWS, for that maybe run VMware in both >>100, >>Both context. Interesting stat that was brought up to Lisa and I yesterday through the VCP P program. Yep. The, the VMware cloud provider program, if you aggregate all of that cloud stuff, that's going on, that becomes the third or fourth largest cloud on earth. Yeah. So a lot of the messaging, a lot of the stuff they're talking about now has to do with that. So you, so for example, you could be involved in deploying that software defined data center stack in a variety of hyperscale class. Yes. Where appropriate for people? >>Yeah. 100%. And whether it's in the hyperscalers or in their own data center, in one of our platforms, the, the, the, the biggest differentiators, it's gonna be the same. Right? You have that partner that can do it for you no matter where the venue is. So that's really the, the coming of hybrid cloud, very agnostic. But I always say, it's the best venue. Right? You have different applications are gonna need different things, build it to suit. And when you do that, okay. And it's, and you're not pushing one way, you're taking the, the requirements you build trust. And when you build trust, you build long lasting relationships with your clients, and that's, that's what it's about. And you then make more great outcomes, a reality, >>Right. That trust is absolutely critical. It's currency really is. Yes. Talk about, you have a, a joint innovation lab with VMware. Talk a little bit about that. What is it all about? How long have you guys been doing it? What exciting things are coming from it? So >>We, we, we launched at about 18 months ago. Some, some, some amazing thinkers, you know, on our team and their team came together and it's really to, to keep pace with the market. Okay. So platforms and software evolve at a, at a, at a certain pace, right. And it's always speeding up, but creating use cases within that lab to solve a common core set of problems for maybe a specific vertical is really what it's intended to do. So when the software's ready to kind of an incubation engine that we're testing these use cases, so we can then go deploy and begin solving immediately when market ready. So it, it, it puts us ahead of the game. It gives us those at bats. So we're very comfortable deploying. And, and I would say, you know, created that muscle memory before you're going live in a, in a client environment. >>And then you can show, see, you know, and seen is believing. So there are multiple just, I'll say different, you know, IOT use cases that we're doing right now, 5g wireless, you know, untethered headsets, things of that nature. You think about some of the VI and, and AI capabilities that are emerging, whether it's digital twin, whether it's literally T sensors with packages, tracking those types of things, the use cases are endless. But the, the cool thing about it is you're testing those building blocks that I kind of keep referring to. And you're expanding the portfolio of use cases that you can solve with them. And when you start to see patterns, you now have use cases that can solve many similar needs and outcomes. So it's a, it's a huge differentiator. We're lucky to have the, the teams, the, the collective teams together, making those outcomes a reality, some of the best technologies I've ever seen. >>So the joint innovation lab formed about 18 months ago during the pandemic. What was the compelling event or was, was that part of it, or was it customer demand that, that caused you guys to go, you know what, let's come together and actually build a joint lab. >>We saw how fast things were moving. We wanted to say, okay, as something's getting ready to roll out, let's start touching it before, before it's market ready. So when it does, we can hit market and begin generating those outcomes immediately. And it, it, it took a little doing, but it came to place very quickly, like mines, right. Thinking the right way, you get a good outcome. >>So if you think about the way that a lot of consolidation has happened, yeah. Over, over recent years, you have large cloud vendors, including VMware. If you, if you accept that definition of their partner program, spanning their software to find data center stack across clouds. And then on the other side of the chasm, you have the organizations that help people take the technology and move it into the realm of outcomes. Yes. Doing actual things with the shiny toys, right. It's one thing to develop the shiny toys. It's another thing to get value out of them. Right. You guys are in that middle space, that critical space. So are the largest global systems integrators in the world. Sure. So how do you, how do you work with, or are you strictly competitive with yeah. The, you know, the, the alphabet soup of, of, yeah. Of global systems integrators, where do you fit into that space? >>So, so again, go back to those, the assets and the capabilities that we have, right? The power users of software, we have a manage and professional services organization, and it's all about, I'll say day zero day one, think of that consultative professional services approach to literally discover, define design, analyze what that outcome is, and then build and deploy. Okay. So migration, you know, transition of workloads, all tee it up for the day, two type capabilities where we are different, those assets that we're building on are hours. Okay. You know, the Accentures, the Deloittes, they're amazing, right. They're also sourcing network, they're sourcing compute, they're sourcing edge. They're sourcing things from other third providers. We are the power users of our capabilities that makes us the best at it. So that integration, we have the, the, the ways to put the, the instructions to put those Legos together better than anybody else. >>Well, so does that mean that you are best targeting at a certain market segment? Where possibly, would you seed some market to the largest of, of global systems integrators at some point? Sure. >>So, so there are certain things that they are amazing at, right. Think about some of the, the, the biggest M applications and things like that. We're power users and power deployers of SAP. That's really, the niche is high up that will go into the app stack, right? Doing the dynamics, doing different types of Oracle suites and things of that nature, let them go there. Right. But enabling applications to live on our platforms and across our networks, we play to our strengths there, leveraging software technologies like VMware, right. And the hyperscalers that's really where I don't wanna say it's their hard boundaries, but again, it's boundaries where we have strength. We will always wanna play to our strengths and be honest, right. If you're honest about your capabilities, you will win the business that you were, that you were great at. And that's what we did. >>Yeah. I, I think there's huge opportunity in that space, frankly. I think not too long ago when asked, I think a lot of people would say, Hmm, it's all gonna be consolidation. There's gonna be five standing over here, five standing over there and they're gonna work together and everyone else is gonna have to go work for those people. What we've seen is organizations like lumen yeah. Taking their historical capabilities and finding that space. Sure. It's really, really interesting to see that >>There's one thing that I'll add too. And the, you know, the, the, the way of the world is automation and orchestration. Okay. When you own the platforms, when you own the technologies that you're able to work with, you're able to evolve those capabilities and it, it, it stays your intellectual property, right. That intellectual property gives you amazing scale too. So that's one of the things that we've been lucky enough to do is we're continually working and involving that suite of orchestration and automation, that layers on top of our platform, right. Our platform for amazing things is it's that automation, orchestration is very key to making it go round. >>Speaking of amazing things, what are some of the things on the horizon for Lumin and VMware? What can customers look forward to in the coming months? >>So yesterday we actually just launched our sassy offering. So that's amazing and great job to the product teams for >>That. I, I, I, I gave one of your colleagues grief yesterday. He didn't appreciate it. I'm sure, but it's considered a party foul to let's, let's remind people what sassy stands for. >>So, so secure a access service edge, basically, all right. Software to find networking. Plus security it's really becomes a dynamic network, right. One that can live, breathe and grow and, and VMware has amazing technology yeah. That we are leveraging that's really the under or the, the overlay network for, for our network. And then we're also even scaling that out too, to, to, to include carbon black security offerings. Okay. As well as workspace one. So those are additional evolutions, some of the, the, the further enhancements with Tansu and Kubernetes. Right, right. In the portfolio as well. So as that capability expands. So, so does, so does the efforts that we have with it. >>Fantastic. Awesome. >>Steve, thank you so much for joining David. Me, I program appreciate talking about lumen. What's going on there, how you're working better together with VMware and the, and the outcomes that you're delivering for customers. We appreciate your time. Thank >>You very much greatly. Appreciate >>It. Our pleasure. Thank you for our guest and Dave Nicholson. I'm Lisa Martin. You're watching the cube day two coverage of VMware Explorer, 2022, Dave. And I will be right back with our next guest. So don't change the channel.

Published Date : Aug 31 2022

SUMMARY :

Great to have you on the program. You very much for having me. Talk to us a little bit about, we've had several conversations with Luman folks over the last day and a half, So it's actually, you know, we have been partners for the last 20 years. Talk about those enterprise customers and some of the outcomes that you are helping to deliver. So all of our edge technologies and compute capabilities that we're able to deploy in And the other things you layer on top of it. and be that partner that can, that can build the entire stack for them to when you wake up in the morning and you have that mindset, that that's what your mission is. I, I explain to my kids, sometimes they're like, dad tell me, you know, like tell me what you do. Did, did your kids go, wow, dad, that's go and they're able to from their, you know, phone order, a soda or a pretzel and, And those, those use cases, if you think about the building every company to become a data company, to be a security company. show them how the technology's going to enable it, and then you can really open the door for How do you engage with customers? So we show up to the very best of our abilities with our alliances. So if you think about a, a COO or CIO or CTO and all You work with all you work with all, all the Like if you think about the cloud, the, I'll say the, the big three, So from your customer's point of view, you can be agnostic. a lot of the stuff they're talking about now has to do with that. You have that partner that can do it for you no matter where the venue is. Talk about, you have a, a joint innovation lab with VMware. And, and I would say, you know, created that muscle memory before you're going live in a, And when you start to see patterns, you now have use guys to go, you know what, let's come together and actually build a joint lab. Thinking the right way, you get a good outcome. So if you think about the way that a lot of consolidation has happened, So migration, you know, Well, so does that mean that you are best targeting at a that you were great at. It's really, really interesting to see that And the, you know, the, the, the way of the world is automation job to the product teams for I'm sure, but it's considered a party foul to let's, let's remind people what sassy So, so does, so does the efforts that we have with it. Awesome. Steve, thank you so much for joining David. You very much greatly. So don't change the channel.

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Pete Gerr & Steve Kenniston, Dell technologies


 

(upbeat music) >> The cybersecurity landscape has changed dramatically over the past 24 to 36 months. Rapid cloud migration has created a new layer of security defense, sure, but that doesn't mean CISOs can relax. In many respects, it further complicates, or at least changes, the CISO's scope of responsibilities. In particular, the threat surface has expanded. And that creates more seams, and CISOs have to make sure their teams pick up where the hyperscaler clouds leave off. Application developers have become a critical execution point for cyber assurance. "Shift left" is the kind of new buzz phrase for devs, but organizations still have to "shield right," meaning the operational teams must continue to partner with SecOps to make sure infrastructure is resilient. So it's no wonder that in ETR's latest survey of nearly 1500 CIOs and IT buyers, that business technology executives cite security as their number one priority, well ahead of other critical technology initiatives including collaboration software, cloud computing, and analytics rounding out the top four. But budgets are under pressure and CISOs have to prioritize. It's not like they have an open checkbook. They have to contend with other key initiatives like those just mentioned, to secure the funding. And what about zero trust? Can you go out and buy zero trust or is it a framework, a mindset in a series of best practices applied to create a security consciousness throughout the organization? Can you implement zero trust? In other words, if a machine or human is not explicitly allowed access, then access is denied. Can you implement that policy without constricting organizational agility? The question is, what's the most practical way to apply that premise? And what role does infrastructure play as the enforcer? How does automation play in the equation? The fact is, that today's approach to cyber resilience can't be an "either/or," it has to be an "and" conversation. Meaning, you have to ensure data protection while at the same time advancing the mission of the organization with as little friction as possible. And don't even talk to me about the edge. That's really going to keep you up at night. Hello and welcome to this special CUBE presentation, "A Blueprint for Trusted Infrastructure," made possible by Dell Technologies. In this program, we explore the critical role that trusted infrastructure plays in cybersecurity strategies, how organizations should think about the infrastructure side of the cybersecurity equation, and how Dell specifically approaches securing infrastructure for your business. We'll dig into what it means to transform and evolve toward a modern security infrastructure that's both trusted and agile. First up are Pete Gerr and Steve Kenniston, they're both senior cyber security consultants at Dell Technologies. And they're going to talk about the company's philosophy and approach to trusted infrastructure. And then we're going to speak to Parasar Kodati, who's a senior consultant for storage at Dell Technologies to understand where and how storage plays in this trusted infrastructure world. And then finally, Rob Emsley who heads product marketing for data protection and cyber security. We're going to going to take a deeper dive with Rob into data protection and explain how it has become a critical component of a comprehensive cyber security strategy. Okay, let's get started. Pete Gerr, Steve Kenniston, welcome to theCUBE. Thanks for coming into the Marlborough studios today. >> Great to be here, Dave. Thanks. >> Thanks, Dave. Good to see you. >> Great to see you guys. Pete, start by talking about the security landscape. You heard my little wrap up front. What are you seeing? >> I thought you wrapped it up really well. And you touched on all the key points, right? Technology is ubiquitous today. It's everywhere. It's no longer confined to a monolithic data center. It lives at the edge. It lives in front of us. It lives in our pockets and smartphones. Along with that is data. And as you said, organizations are managing sometimes 10 to 20 times the amount of data that they were just five years ago. And along with that, cyber crime has become a very profitable enterprise. In fact, it's been more than 10 years since the NSA chief actually called cyber crime the biggest transfer of wealth in history. That was 10 years ago. And we've seen nothing but accelerating cyber crime and really sophistication of how those attacks are perpetrated. And so the new security landscape is really more of an evolution. We're finally seeing security catch up with all of the technology adoption, all the build out, the work from home and work from anywhere that we've seen over the last couple of years. We're finally seeing organizations, and really it goes beyond the IT directors, it's a board level discussion today. Security's become a board level discussion. >> Yeah, I think that's true as well. It's like it used to be that security was, "Okay, the SecOps team. You're responsible for security." Now you've got, the developers are involved, the business lines are involved, it's part of onboarding for most companies. You know, Steve, this concept of zero trust. It was kind of a buzzword before the pandemic. And I feel like I've often said it's now become a mandate. But it's still fuzzy to a lot of people. How do you guys think about zero trust? What does it mean to you? How does it fit? >> Yeah. Again, I thought your opening was fantastic. And this whole lead in to, what is zero trust? It had been a buzzword for a long time. And now, ever since the federal government came out with their implementation or desire to drive zero trust, a lot more people are taking it a lot more seriously, 'cause I don't think they've seen the government do this. But ultimately, it's just like you said, right? If you don't have trust to those particular devices, applications, or data, you can't get at it. The question is, and you phrase it perfectly, can you implement that as well as allow the business to be as agile as it needs to be in order to be competitive? 'Cause we're seeing, with your whole notion around DevOps and the ability to kind of build, make, deploy, build, make, deploy, right? They still need that functionality but it also needs to be trusted. It needs to be secure and things can't get away from you. >> Yeah. So it's interesting. I've attended every Reinforce since 2019, and the narrative there is, "Hey, everything in the cloud is great. And this narrative around, 'Oh, security is a big problem.' doesn't help the industry." The fact is that the big hyperscalers, they're not strapped for talent, but CISOs are. They don't have the capabilities to really apply all these best practices. They're playing Whac-A-Mole. So they look to companies like yours, to take your R&D and bake it into security products and solutions. So what are the critical aspects of the so-called Dell Trusted Infrastructure that we should be thinking about? >> Yeah, well, Dell Trusted Infrastructure, for us, is a way for us to describe the the work that we do through design, development, and even delivery of our IT system. So Dell Trusted Infrastructure includes our storage, it includes our servers, our networking, our data protection, our hyper-converged, everything that infrastructure always has been. It's just that today customers consume that infrastructure at the edge, as a service, in a multi-cloud environment. I mean, I view the cloud as really a way for organizations to become more agile and to become more flexible, and also to control costs. I don't think organizations move to the cloud, or move to a multi-cloud environment, to enhance security. So I don't see cloud computing as a panacea for security, I see it as another attack surface. And another aspect in front that organizations and security organizations and departments have to manage. It's part of their infrastructure today, whether it's in their data center, in a cloud, or at the edge. >> I mean, I think that's a huge point. Because a lot of people think, "Oh, my data's in the cloud. I'm good." It's like Steve, we've talked about, "Oh, why do I have to back up my data? It's in the cloud?" Well, you might have to recover it someday. So I don't know if you have anything to add to that or any additional thoughts on it? >> No, I mean, I think like what Pete was saying, when it comes to all these new vectors for attack surfaces, you know, people did choose the cloud in order to be more agile, more flexible. And all that did was open up to the CISOs who need to pay attention to now, okay, "Where can I possibly be attacked? I need to be thinking about is that secure?" And part of that is Dell now also understands and thinks about, as we're building solutions, is it a trusted development life cycle? So we have our own trusted development life cycle. How many times in the past did you used to hear about vendors saying you got to patch your software because of this? We think about what changes to our software and what implementations and what enhancements we deliver can actually cause from a security perspective, and make sure we don't give up or have security become a hole just in order to implement a feature. We got to think about those things. And as Pete alluded to, our secure supply chain. So all the way through, knowing what you're going to get when you actually receive it is going to be secure and not be tampered with, becomes vitally important. And then Pete and I were talking earlier, when you have tens of thousands of devices that need to be delivered, whether it be storage or laptops or PCs, or whatever it is, you want to be know that those devices can be trusted. >> Okay, guys, maybe Pete, you could talk about how Dell thinks about its framework and its philosophy of cyber security, and then specifically what Dell's advantages are relative to the competition. >> Yeah, definitely, Dave. Thank you. So we've talked a lot about Dell as a technology provider. But one thing Dell also is is a partner in this larger ecosystem. We realize that security, whether it's a zero trust paradigm or any other kind of security environment, is an ecosystem with a lot of different vendors. So we look at three areas. One is protecting data in systems. We know that it starts with and ends with data. That helps organizations combat threats across their entire infrastructure. And what it means is Dell's embedding security features consistently across our portfolios of storage, servers, networking. The second is enhancing cyber resiliency. Over the last decade, a lot of the funding and spending has been in protecting or trying to prevent cyber threats, not necessarily in responding to and recovering from threats. We call that resiliency. Organizations need to build resiliency across their organization, so not only can they withstand a threat, but they can respond, recover, and continue with their operations. And the third is overcoming security complexity. Security is hard. It's more difficult because of the things we've talked about, about distributed data, distributed technology, and attack surfaces everywhere. And so we're enabling organizations to scale confidently, to continue their business, but know that all the IT decisions that they're making have these intrinsic security features and are built and delivered in a consistent, secure way. >> So those are kind of the three pillars. Maybe we could end on what you guys see as the key differentiators that people should know about that Dell brings to the table. Maybe each of you could take a shot at that. >> Yeah, I think, first of all, from a holistic portfolio perspective, right? The secure supply chain and the secure development life cycle permeate through everything Dell does when building things. So we build things with security in mind, all the way from, as Pete mentioned, from creation to delivery, we want to make sure you have that secure device or asset. That permeates everything from servers, networking, storage, data protection, through hyperconverged, through everything. That to me is really a key asset. Because that means you understand when you receive something it's a trusted piece of your infrastructure. I think the other core component to think about, and Pete mentioned, as Dell being a partner for making sure you can deliver these things, is that even though that's part of our framework, these pillars are our framework of how we want to deliver security, it's also important to understand that we are partners and that you don't need to rip and replace. But as you start to put in new components, you can be assured that the components that you're replacing as you're evolving, as you're growing, as you're moving to the cloud, as you're moving to more on-prem type services or whatever, that your environment is secure. I think those are two key things. >> Got it. Okay. Pete, bring us home. >> Yeah, I think one of the big advantages of Dell is our scope and our scale, right? We're a large technology vendor that's been around for decades, and we develop and sell almost every piece of technology. We also know that organizations might make different decisions. And so we have a large services organization with a lot of experienced services people that can help customers along their security journey, depending on whatever type of infrastructure or solutions that they're looking at. The other thing we do is make it very easy to consume our technology, whether that's traditional on premise, in a multi-cloud environment, or as a service. And so the best-of-breed technology can be consumed in any variety of fashion, and know that you're getting that consistent, secure infrastructure that Dell provides. >> Well, and Dell's got probably the top supply chain, not only in the tech business, but probably any business. And so you can actually take your dog food, or your champagne, sorry, (laughter) allow other people to share best practices with your customers. All right, guys, thanks so much for coming up. I appreciate it. >> Great. Thank you. >> Thanks, Dave. >> Okay, keep it right there. After this short break, we'll be back to drill into the storage domain. You're watching "A Blueprint for Trusted Infrastructure" on theCUBE, the leader in enterprise and emerging tech coverage. Be right back. (upbeat music)

Published Date : Aug 4 2022

SUMMARY :

over the past 24 to 36 months. Great to see you guys. And so the new security landscape But it's still fuzzy to a lot of people. and the ability to kind The fact is that the big hyperscalers, and to become more flexible, It's in the cloud?" that need to be delivered, relative to the competition. but know that all the IT that Dell brings to the table. and that you don't need Got it. And so the best-of-breed technology And so you can actually Thank you. into the storage domain.

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Steve Mullaney, Aviatrix | AWS re:Inforce 2022


 

>>We're back in Boston, the Cube's coverage of AWS reinforced 2022. My name is Dave ante. Steve Malanney is here as the CEO of Aviatrix longtime cube alum sort of collaborator on super cloud. Yeah. Uh, which we have an event, uh, August 9th, which you guys are participating in. So, um, thank you for that. And, yep. Welcome to the cube. >>Yeah. Thank you so great to be here as >>Always back in Boston. Yeah. I'd say good show. Not, not like blow me away. We were AWS, um, summit in New York city three weeks ago. I >>Took, heard it took three hours to get in >>Out control. I heard, well, there were some people two I, maybe three <laugh>, but there was, they expected like maybe nine, 10,000, 19,000 showed up. Now it's a free event. Yeah. 19,000 people. >>Oh, I didn't know it >>Was that many. It was unbelievable. I mean, it was packed. Yeah. You know, so it's a little light here and I think it's cuz you know, everybody's down the Cape, >>There are down the Cape, Rhode Island that's after the fourth. The thing is that we were talking about this. The quality of people are pretty good though. Yeah. Right. This is there's no looky lose it's everybody. That's doing stuff in cloud. They're moving in. This is no longer, Hey, what's this thing called cloud. Right. I remember three, four years ago at AWS. You'd get a lot of that, that kind of stuff. Some the summit meetings and things like that. Now it's, we're a full on deployment mode even >>Here in 2019, the conversation was like, so there's this shared responsibility model and we may have to make sure you understand. I mean, nobody's questioning that today. Yeah. It's more really hardcore best practices and you know how to apply tools. Yeah. You know, dos and don't and so it's a much more sophisticated narrative, I think. Yeah. >>Well, I mean, that's one of the things that Aviatrix does is our whole thing is architecturally. I would say, where does network security belong in the network? It shouldn't be a bolt on it. Shouldn't be something that you add on. It should be something that actually gets integrated into the fabric of the network. So you shouldn't be able to point to network security. It's like, can you point to the network? It's everywhere. Point to air it's everywhere. Network security should be integrated in the fabric and that wasn't done. On-prem that way you steered traffic to this thing called a firewall. But in the cloud, that's not the right architectural way. It it's a choke point. Uh, operationally adds tremendous amount of complexity, which is the whole reason we're going to cloud in the first place is for that agility and the ability to operationally swipe the card and get our developers running to put in these choke points is completely the wrong architecture. So conversations we're having with customers is integrate that security into the fabric of the network. And you get rid of all those, all those operational >>Issues. So explain that how you're not a, a checkpoint, but if you funnel everything into one sort of place >>In the, so we are a networking company, uh, it is uh, cloud networking company. So we, we were born in the cloud cloud native. We, we are not some on-prem networking solution that was jammed in the cloud, uh, wrapped >>In stack wrapped >>In, you know, or like that. No, no, no. And looking for wires, right? That's VM series from Palo. It doesn't even know it's in the cloud. Right. It's looking for wires. Um, and of course multicloud, cuz you know, Larry E said now, could you believe that on stage with sat, Nadela talking about multi-cloud now you really know we've crossed over to this is a, this is a thing, whoever would've thought you'd see that. But anyway, so we're networking. We're cloud networking, of course it's multi-cloud networking and we're gonna integrate these intelligent services into the fabric. And one of those is, is networking. So what happens is you should do security everywhere. So the place to do it is at every single point in the network that you can make a decision and you embed it and actually embed it into the network. So it's that when you're making a decision of does that traffic need to go somewhere or not, you're doing a little bit of security everywhere. And so what, it looks like a giant firewall effectively, but it's actually distributed in software through every single point in a network. >>Can I call it a mesh? >>It's kind of a mesh you can think of. Yeah, it's a fabric. >>Okay. It's >>A, it's a fabric that these advanced services, including security are integrated into that fabric. >>So you've been in networking much of >>Your career career, >>37 years. All your career. Right? So yay. Cisco Palo Alto. Nicera probably missing one or two, but so what do you do with all blue coat? Blue coat? What do you do with all that stuff? That's out there that >>Symantics. >>Yes. <laugh> keep going. >>Yeah, I think that's it. That's >>All I got. Okay. So what do you do with all that stuff? That's that's out there, you rip and replace it. You, >>So in the cloud you mean yeah. >>All this infrastructure that's out there. What is that? Well, you >>Don't have it in the right. And so right now what's happening is people, look, you can't change too many things. If you're a human, you know, they always tell you don't change a job, get married and have a kid or something all in the same year. Like they just, just do one of 'em cuz you it's too much. When people move to the cloud, what they do is they tend to take what they do on Preem and they say, look, I'm gonna change one thing. We're gonna go to the cloud, everything else. I'm gonna keep the same. Cuz I don't wanna change three things. So they kind of lift and shift their same mentality. They take their firewalls, their next gen fire. I want them, they take all the things that they currently do. And they say, I'm gonna try to do that in the cloud. >>It's not really the right way to do it. But sometimes for people that are on-prem people, that's the way to get started and I'll screw it up and not screw it up and, and not change too many things. And look, I'm just used to that. And, and then I'll, then I'll go to change things, to be more cloud native, then I'll realize I can get rid of this and get rid of that and do that. But, but that's where people are. The first thing is bring these things over. We help them do that, right? From a networking perspective, I'll make it easier to bring your old security stuff in. But in parallel to that, we start adding things into the fabric and what's gonna happen is eventually we start adding all these things and things that you can't do separately. We start doing anomaly detection. We start doing behavioral analysis. Why? Because the entire network, we are the data plan. We see everything. And so we can start doing things that a standalone device can't do because not all the traffic steered to them. It can only control what's steered to you. And then eventually what's happening is people look at that device. And then they look at us and then they look at the device and they look at us and they go, why do I have both of this? And we go, I don't know. >>You don't need it. >>Well, can I get rid of that other thing? That's a tool. >>Sure. And there's not a trade off. There's not a trade off. You >>Don't have to. No. Now people rid belts and suspenders. Yeah. Cause it's just, who has, who has enough? Who has too much security buddy? They're gonna, they're gonna do belt suspenders. You know anything they can do. But eventually what will happened is they'll look at what we do and they'll go, that's good enough. That happened to me. When I was at Palo Alto networks, we inserted as a firewall. They kept their existing firewall. They had all these other devices and eventually all those went away and you just had a NextGen >>Firewall just through attrition, >>Through Atian. You're like, you're looking, you go, well, that platform is doing all these functions. Same. Thing's gonna happen to us. The platform of networking's gonna do all your network security devices. So any tool or agent or external, you know, device that you have to steer traffic to ISS gonna go away. You're not gonna need it. >>And, and you talking multi-cloud obviously, >>And then don't wanna do the same thing. Whether man Azure, you know the same. >>Yeah. >>Same, same experie architecture, same experience, same set of services. True. Multi-cloud native. Like you, that's what you want. And oh, by the way, skill, gap, skill shortage is a real thing. And it's getting worse. Cause now with the recession, you think you're gonna be able to add more people. Nope. You're gonna have less people. How do I do this? Any multicloud world with security and all this kind of stuff. You have to put the intelligence in the software, not on your people. Right? >>So speaking of recession. Yep. As a CEO of a well funded company, that's got some momentum. How are you approaching it? Do you have like, did you bring in the war time? Conig I mean, you've been through, you know, downturns before. This is you are you >>I'm on war time already. >>Okay. So yeah. Tell me more about how you you're kind of approaching this >>So recession down. So didn't change what we were doing one bit, because I run it that way from the very beginning. So I've been around 30 years, that's >>Told me he he's like me. You know what he said? >>Yeah. Or maybe >>I'm like, I want be D cuz he said, you know, people talk about, you know, only do things that are absolutely necessary during times like this. I always do things that are only, >>That's all I >>Do necessary. Why would you ever do things that aren't necessary? >><laugh> you'd be surprised. Most companies don't. Yeah. Uh, recession's very good for people like snowflake and for us because we run that way anyway. Mm-hmm <affirmative> um, I, I constantly make decisions that we have to go and dip there's people that aren't right for the business. I move 'em out. Like I don't wait for some like Sequoia stupid rest in peace. The world's ending fire all your people that has no impact on me because I already operated that way. So we, we kind of operate that way and we are, we are like sat Nadel even came out and kind of said, I don't wanna say cloud is recession proof, but it kind of is, is we are so look, our top customer spends 5 million a year. Nothing. We haven't even started yet. David that's minuscule. We're not macro. We're micro 5 million a year for these big enterprises is nothing right. SA Nadel is now starting to count people who do billion dollar agreements with him billion over a period of number of years. Like that's the, the scale we have not even >>Gun billion dollar >>Agreements. We haven't even under begun to understand the scope of what's happening in the cloud. Right. And so yeah, the recession's happening. I don't know. I guess it's impacting somebody. It's not impacting me. It's actually accelerating things because it's a flight to quality and customers go and say, I can't get gear on on-prem anyway, cuz of the, uh, shortage, you know, the, uh, uh, get chips. Um, and that's not the right thing. So guess what the recession says, I'm gonna stop spending more money there and I'm gonna put it into the cloud. >>All right. So you opened up Pandora's box, man. I wanna ask you about your sort of management philosophy. When you come into a company to take, to go lead a company like that. Yeah. How, what, what's your approach to assess the team? Who do you, who do you decide? How do you decide who to keep on the bus? Who to throw off the bus put in the right seats. So how long does that take you? >>Doesn't take long. When I join, we were 30, 30, 8 people. We're now 525. Um, and my view on everything and I I've never met Frank Lubin, but I guarantee you, he has the same philosophy. You have a one year contract me included next year, the board might come to me and say, you were the right CEO for this year. You're not next year. Ben Horowitz taught me that it's a one year contract. There's no multi-year contract. So everybody in the company, including the CEO has a one year >>Contract. So you would say that to the board. Hey, if you can find somebody better, >>If, and, and you know what, I'll be the first one to pull myself, fire myself and say, we're, we're replacing me with somebody better right now. There isn't anybody better. So it's me. So, okay, next year maybe there's somebody better. Or we hit a certain point where I'm not the right guy. I'll I'll, I'll pull myself out as the CEO, but also internally the same thing just because you're the right guy this year. And we hire people for the, what you need to do this year. We're not gonna, we don't hire, oh, like this is the mistake. A lot of companies make, well, we wanna be a billion dollars in sales. So we're gonna go hire some loser from HPE. Who's worked at a company for a billion dollars. And by the way has no idea how they became a billion dollars, right. In revenue or billions of dollars. >>But we're gonna go hire 'em because they must know more than we do. And what every single time you bring them in what you realize, they're idiots. They have no idea how we got to that. And so you, you don't pre-hire for where you want to be. You hire for where you are that year. And then if it's not right, and then if it's not right, you'd be really nice to them. Have great severance packages, be, be respectful for people and be honest with them. I guarantee you Frank, Salman's not, if you're not just have this conversation with a sales guy before I came into here, very straight conversation, Northeast hockey player mentality. We're straight. If you're not working out or I don't think you're doing things right. You're gonna know. And so it's a one year, it's a one year contract. That's what you do. So you don't have time. You don't the luxury of >>Time. So, so that's probably the hardest part of, of any leadership job is, and people don't like confrontation. They like to put it off, but you don't run away from it. It's >>All in a confrontation, right? That's what relationships have built. Why do war buddies hang out with each other? Cuz they've gone through hell, right? It's in the confrontation. And it's, it's actually with customers too, right? If there's an issue, you don't run from it. You actually bring it up in a very straightforward manner and say, Hey, we got a problem, right? They respect you. You respect them, blah, blah, blah. And then you come out of it and go, you know, you have to fight like, look with your wife. You have to fight. If you don't fight, it's not a relationship you've gotta see in that, in that tension is where the relationship's >>Built. See, I should go home and have a fight tonight. You gotta have a fight with your wife. <laugh> you know, you mentioned Satia and Nadella and Larry Ellison. Interesting point. I wanna come back to that. What Oracle did is actually pretty interesting, do we? For their use case? Yeah. You know, it's not your thing. It's like low latency database across clouds. Yeah. Who would ever thought that? But >>We love it. We love it because it drives multi-cloud it drives. Um, and, and, and I actually think we're gonna have multi-cloud applications that are gonna start happening. Um, right now you don't, you have developers that, that, that kind of will use one cloud. But as we start developing and you call it the super cloud, right. When that starts really happening, the infrastructure's gonna allow that networking and network security is that bottom layer that Aviatrix helps once that gets all handled. The app, people are gonna say, so there's no friction. So maybe I can use autonomous database here. I can use this service from GCP. I can use that service and, and put it all into one app. So where's the app run. It's a multicloud app. Doesn't exist today. >>No, that doesn't happen today. >>It's it's happen. It's gonna happen. >>But that's kind of what the vision was. No, seven, eight years ago of what >>It's >>Gonna, that would be, you know, the original premise of hybrid. Right? Right. Um, I think Chuck Hollis, the guy was at EMC at the time he wrote this piece on, he called it private cloud, but he was really describing hybrid cloud application and running in both places that never happened. But it's starting to, I mean, the infrastructure is getting put in place to enable that, I guess is what you're saying. >>Yep. >>Yeah. >>Cool. And multicloud is, is becoming not just four plus one is a lot of enterprises it's becoming plus one, meaning you're gonna have more and more. And then there won't be infrastructure clouds like AWS and so forth, but it's gonna be industry clouds. Right? You've you've talked about that again, back to super clouds. You're gonna have Goldman Sachs creating clouds and you're gonna have AI companies creating clouds. You're gonna have clouds at the edge, you know, for edge computing and all these things all need to be networked with network security integrated. And you mentioned fact >>Aviatrix you mentioned Ben Horowitz, that's mark Andreesen. All, all companies are software companies. All companies are becoming cloud companies. Yeah. Or, or they're missing missing opportunities or they might get disrupted. >>Yeah. Every single company I talk to now, you know, whether you're Heineken, they don't think of themselves as a beer company anymore. We are the most technologically, you know, advanced brewer in the world. Like they all think they're a technology company. Now, whether you're making trucks, whether you're making sneakers, whether you're making beer, you're now a technology company, every single company in >>The world, we are too, we're we're building a media cloud. You're you know, John's, it's a technology company laying that out and yeah. That's we got developers doing that. That's our, that's our future. Yep. You know? Cool. Hey, thanks for coming on, man. Thank you. Great to see you. Thank you for watching. Keep it right there. We'll be back right after this short break. It keeps coverage. AWS reinforced 20, 22 from Boston. Keep it right there. >>You tired? How many interviewed.

Published Date : Jul 27 2022

SUMMARY :

So, um, thank you for that. I I heard, well, there were some people two I, maybe three <laugh>, but there was, You know, so it's a little light here and I think it's cuz you know, There are down the Cape, Rhode Island that's after the fourth. and you know how to apply tools. So you shouldn't be able to point to network security. So explain that how you're not a, a checkpoint, but if you funnel everything into one sort of place So we, we were born in the cloud cloud native. So the place to do it is at every single point in the network that you can make a decision and It's kind of a mesh you can think of. probably missing one or two, but so what do you do with all blue coat? That's That's that's out there, you rip and replace it. Well, you And so right now what's happening is people, look, you can't change too many things. we start adding all these things and things that you can't do separately. Well, can I get rid of that other thing? You They had all these other devices and eventually all those went away and you just So any tool or agent or external, you know, Whether man Azure, you know the same. you think you're gonna be able to add more people. This is you are you Tell me more about how you you're kind of approaching this So didn't change what we were doing one bit, because I run it that way from You know what he said? I'm like, I want be D cuz he said, you know, people talk about, you know, only do things that are absolutely necessary Why would you ever do things that aren't necessary? that we have to go and dip there's people that aren't right for the business. cuz of the, uh, shortage, you know, the, uh, uh, get chips. I wanna ask you about your sort of management philosophy. So everybody in the So you would say that to the board. And we hire people for the, what you need to do this year. And what every single time you bring them in what you realize, They like to put it off, but you don't run away from it. And then you come out of it and go, you know, you have to fight like, look with your wife. <laugh> you know, you mentioned Satia But as we start developing and you call it the super cloud, It's it's happen. But that's kind of what the vision was. Gonna, that would be, you know, the original premise of hybrid. You're gonna have clouds at the edge, you know, for edge computing and all these things all need to be networked Aviatrix you mentioned Ben Horowitz, that's mark Andreesen. We are the most technologically, you know, advanced brewer in the world. You're you know, John's, it's a technology company laying that out and yeah. You tired?

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Steve McDowell, Moor Insights & Strategy | At Your Storage Service


 

(upbeat music) >> We're back with Steve McDowell, the Principal Analyst for Data & Storage at Moor Insights and Strategy. Hey Steve, great to have you on. Tell us a little bit about yourself. You've got a really interesting background and kind of a blend of engineering and strategy and what's your research focus? >> Yeah, so my research, my focus area is data and storage and all the things around that, whether it's On-Prem or Cloud or, you know, software as a service. My background, as you said, is a blend, right? I grew up as an engineer. I started off as an OS developer at IBM. I came up through the ranks and shifted over into corporate strategy and product marketing and product management, and I have been doing working as an industry analyst now for about five years at Moor Insights and Strategy. >> Steve, how do you see this playing out in the next three to five years? I mean, cloud got it all started, it's going to snowballing. You know, however you look at it percent of spending on storage that you think is going to land in as a service. How do you see the evolution here? >> IT buyers are looking at as a service and consumption base is, you know, a natural model. It extends the data center, brings all of the flexibility all of the goodness that I get from public cloud, but without all of the downside and uncertainty on cost and security and things like that, right, that also come with the public cloud and it's delivered by technology providers that I trust and that I know, and that I worked with, you know, for, in some cases, decades. So, I don't know that we have hard data on how much adoption there is of the model, but we do know that it's trending up, you know and every infrastructure provider at this point has some flavor of offering in the space. So, it's clearly popular with CIOs and IT practitioners alike. >> So Steve, organizations are at a they're different levels of maturity in their, their transformation journeys, and of course, as a result, they're going to have different storage needs that are aligned with their bottom line business objectives. From an IT buyer perspective, you may have data on this, even if it's anecdotal, where does storage as a service actually fit in and can it be a growth lever? >> It can absolutely be a growth leader. It gives me the flexibility as an IT architect to scale my business over time without worrying about how much money I have to invest in storage hardware. Right? So I, I get kind of, again, that cloud like flexibility in terms of procurement and deployment, but it gives me that control by oftentimes being on site within my premise, and then I manage it like a storage array that I own. So, you know, it's beautiful for for organizations that are scaling and it's equally nice for organizations that just want to manage and control cost over time. So, it's a model that makes a lot of sense and fits and certainly growing in adoption and in popularity. >> How about from a technology vendor perspective? You've worked for in the tech industry for companies? What do you think is going to define the winners and losers in this space? If you running strategy for a storage company, what would you say? >> I think the days of of a storage administrator managing, you know, rate levels and recovering and things of that sort are over, right? What these organizations like Pure delivering but they're offering is simplicity. It's a push button approach to deploying storage to the applications and workloads that need it, right? It becomes storage as a utility. So, it's not just the, you know the consumption based economic model of as a service. It's also the manageability that comes with that or the flexibility of management that comes with that. I can push a button, deploy bites to you know a workload that needs it, and it just becomes very simple, right, for the storage administrator, in a way that, you know kind of old school On-Prem storage can't really deliver. >> You know, I want to, I want to ask you, I mean I've been thinking about this because again, a lot of companies are, are you know, moving, hopping on the as a service bandwagon. I feel like, okay, in and of itself, that's not where the innovation lives. The innovation is going to come from making that singular experience from On-Prem to the clouds across clouds maybe eventually out to the edge. Do you, where do you see the innovation in as a service? >> Well, there's two levels of innovation, right? One, is business model innovation, right? I now have an organizational flexibility to build the infrastructure to support my digital transformation efforts, but on the product side and the offering side, it really is as you said, it's about the integration of experience. Every enterprise today touches a cloud in some way, shape or form. Right, I have data spread, not just in my data center, but at the edge, oftentimes in a public cloud, maybe a private cloud. I don't know where my data is, and it really lands on the storage providers to help me manage that and deliver that manageability experience to to the IT administrators. So, when I look at innovation in this space, you know, it's not just a a storage array and rack that I'm leasing, right, this is not another lease model. It's really fully integrated, you know end to end management of my data and yeah and all of the things around that. >> Yeah, so to your point about a lease model is if you're doing a lease, you know, yeah. You can shift CapEx to OPEX, but you're still committed to you have to over provision, whereas here and I wanted to ask you about that. It's an interesting model, right, because you got to read the fine print. Of course the fine print says you got to commit to some level typically, and then if, you know, if you go over you you charge for what you use and you can scale that back down and that's got to be very attractive for folks. I wonder if you we'll ever see like true cloud like consumption pricing, that has two edges to it, right? You see consumption based pricing in some of the software models and you know yeah, people like it, the, the lines of business maybe because they're paying in by the drink, but then procurement hates it because they don't have predictability. How do you see the pricing models? Do you see that maturing or do you think we're sort of locked in on, on where we're at? >> No, I do see that maturing, right? And when you work with a company like Pure to understand their consumption base and as a service and you know, when you work with a company like Pure to understand their consumption base and as a service offerings, it really is sitting down and understanding where your data needs are going to scale. Right? You buy in at a certain level, you have capacity planning. You can expand if you need to. You can shrink if you need to. So, it really does put more control in the hands of the IT buyer than, well certainly then traditional CapEx based On-Prem, but also more control than you would get, you know working with an Amazon or an Azure. >> Well the next 10 years, it ain't going to be like the last 10 years. Thanks Steve! We'll leave it there for now. Love to have you back. Look at, keep it right there. You don't want to miss this next segment where we dig into the customer angle. You're watching theCube production of At Your Storage Service, brought to you by PureStorage. One more. Okay, thanks Steve! We'll leave it there for now. I'd love to have you back. Keep it right there, At Your Storage Service continues in a moment. You're watching theCube. (upbeat music)

Published Date : Jun 2 2022

SUMMARY :

Hey Steve, great to have you on. or, you know, software as a service. on storage that you think is you know, a natural model. you may have data on this, So, you know, it's beautiful deploy bites to you know are you know, moving, hopping it really is as you said, to you have to over and as a service and you know, Love to have you back.

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Steve Fazende, APEX FoD, Jud Barron, Silicon Labs, & Darren Fedorowicz, Dell Financial Services


 

>>The cube presents, Dell technologies world brought to you by Dell. >>Welcome back to Dell tech world 2022. This is the cube alive. My name is Dave Volante. We're here with our wall to wall coverage. This is day two. We actually started last night. Uh, the, the cube after dark John furry is here. Lisa Martin, Dave Nicholson. We're gonna talk about apex. The business value of apex flex on demand. Darren fedora is here. He's the senior vice president of Dell financial services, and we're joined by a customer and a partner Jud Barron is R and D infrastructure architect at Silicon labs. And Steve end is the regional VP of copy center comp computer center. I say that like I'm from Boston guys. Welcome to the queue. >>Thank you, >>Darren, take us through what's going on with, with apex, you got custom solutions, you know, people are gonna ask, is this just a financial gimick? What is this? >>No gimmicks, no gimmicks, Dave. So I think when we think about technology, historically customers purchased, they bought and they owned and they may have financed it and paid over time, but it was really an ownership model, especially in infrastructure and apex is about subscription. So think about Dell apex, as you can either buy, or you can subscribe to your technology and under apex subscription, we have options for custom based solutions or an outcome base. And I know today we're gonna talk about flex on demand and, and custom based solutions. So it's a high level pay for what you use when you use it with a high level of choice and flexibility. All >>Right, Steve, I'm gonna ask you to play little >>Co-host all right. I like >>This. Okay. So add some color color commentary, Jud, tell us a little bit about, uh, Silicon labs. I'm really interested in what your requirements were, your challenges and kinda why you landed on, on apex. Sure. >>Uh, Silicon labs is a semiconductor company were headquartered in Austin, 10 Xs, uh, just under a billion dollars a year right now. And, uh, at any ed shop or, uh, that, that people who are doing electronic design automation, that's not just in the semiconductor industry, but we have these HPC farms who are running, you know, millions of jobs a day. And the, a balance that you have to strike when you're doing capacity planning in one of these environments is we have these things called tape outs, and that's where we're finishing a project and there's a much higher volume of jobs that we have to run and you have to decide, do we buy for peak or do we, you know, come under that some amount and say, oh, we're gonna buy 80% of what we think >>As an over, over, over under, right. Do we over buy for peak normally, right, correct. Right >>Hard. One is geo Overy the under buy. It's always a hard decision. >>There's a tradeoff. Right? And, and so the, the challenge there is that you'll end up kind of linking the time and potentially miss a tape out window. And there's costs associated with that because you work with the Foundry and you kind of schedule based off that tape out when you're gonna deliver the photo mask to them. So anyway, the point is we in the past using a traditional like camp X, we're gonna buy a bunch of servers. We, we tend to undershoot whatever our peaks are. Cause we may have a peak every couple of months during, you know, these tape outs. Uh, but you know, sometimes tape outs, slip. And so one slips two months, another one comes in a little bit early and now you have multiple tape outs in the same months. And what was gonna be a, a small, uh, difference in from peak to what you actually purchased ends up being a big peak. And, uh, the thing that was interesting to us about flex on demand is the ability to have a commit rate that, you know, the customer can work with Dell financial services to figure out is that 80% is at 60% whatever. And they give us additional servers that we pay just when we're using them. Now I'm somewhat oversimplifying the process. Um, but we're, we gotta talk about that, >>But, but the point is, if I understand it correctly, that infrastructure was dominoing the, the time to tape out in a negative way, and you you've been able to address that more cost effectively. >>It, it can, it, it has on occasion. And so this, this basically gives us a way to lever to pull, to say, well, we can spend some additional OPEX this month and open up this additional capacity. So it's not like bursting to the cloud. Exactly. Uh, because I mean, you have to have the equipment in your data center already for you to be able to use it. But, um, it's under a traditional acquisition model. It's, it's just not a, a, a thing that was available to us before and looking at leasing or other types of, uh, you know, financing was wasn't really attractive previously, but the flex on demand model, when we first heard about it, we're like, that's very interesting. Tell me more. And we ended up using it in, in Austin, and then we built a whole data center in Asia and did the whole thing on flex on demand and >>Got it. Okay, Steve, uh, talk a little bit about your role what's going on at, at computer center and you know, why apex give us the background? Yeah. >>Um, computer center is a, one of the largest global VAs on the planet, right? Um, we, we have a lot of global and international reach, but at the end of the day, it's about one on one customer of relationships. Um, talking to them, understanding what their challenges are. And we've had a multiyear relationship with Jud. I've known you for a long time. And, and, um, typically that relationship, or initially that relationship was about collaborating, working hand in hand, kind of figure out what the solutions were that best fit their environment to solve their issues they need. And it was typically a procurement, a, a purchase based relationship and, and it worked well for a long time, but it, when Jud posed the challenge to us about kind of more pay as you go, uh, uh, subscription based modeling for, for how he want to do acquire in the future. >>Um, we just, we huddle with the Dell team collectively, um, and, and talked about what we could offer and how we could solve the problem. Uh, apex is a really nice brand today, but this was two and a half years ago, Uhhuh. Okay. So it was a little, we were a little early on on putting it together. I feel good that we were able to, to put that type of solution together for Jud and it's, and it's working today, working wonderful today. And it was good for it's good for the whenever it's good for the customer, the manufacturer and the partner altogether. It's a wonderful solution. >>So you took a little risk, but it worked out and you helped. >>Yeah, that was probably the infancy as we were growing our, as a service, think of this, you know, there's a, a lot of big words out there, Dave, right? As a service utility cloud, it doesn't matter what it is super cloud it's super cloud. It doesn't really matter. Super. This is really Jud was talking about a really important element, which is around flexibility choice. There's uncertainty oftentimes in a, in an environment, but they want to control. They still want have a level of control and leveraging partnerships, being able to deliver flexibility and choice. Don't worry about the words. Don't worry about cloud utility as a service we end up solving the customer need, right? And when we talk about flex on demand, I'll give you a little bit deeper into flex on demand. So when we think about flex on demand, it really is about understanding the customer needs and our capability and Jed reference this, determining what a baseline is. So if you think about your own utility bill, right, you, you go home and even if you're on vacation for a month, I'm sure you went on vacation for a month right. Month at a time. If I ever. >>Yeah, >>I know, but if you leave you your utility bill, even if you don't turn on a light, you still get a utility bill, it's your baseline. So we, we determine a baseline with our customers, with computer center, to understand in your environment, you're gonna use this minimum amount and that becomes your baseline. And that baseline can go as low as 25%. And up to 80% in a environment, it usually is typically in this 70, 80%. And then we determine what is gonna be optimal based on that 25 or above we charge based on the usage on a day to day basis, average by a month. And if you go up one month during your peak, you get charged at that peak. If you then a couple months are lower, then you're gonna pay only for the usage. And so for a customer that's growing has variability or seasonality. >>Um, this is a great model cuz they can still control their environment either within their own domain or um, in a colo. They also have the capability to pick anything within the Dell ISG catalog, any product, configure it to meet their environment, be able to work with a trusted partner like computer center. That it's a solution based on a partner relationship and delivers choice and flexibility on the catalog of anything Dell sells within your control of how you can configure it. So it gives this ability to say, instead of buying and instead of paying a predictable payment, a I E a financing I'm gonna pay for use. Yeah. If I turn on my light switch more or if it's during the summer in Texas where I am the ACS a lot higher. So your utilities go up and if you are a much lower because you're on vacation in Hawaii, maybe you've been in vacation in Hawaii for a month, you're gonna have a much lower and you're gonna hit your baseline. Right. So it gives flexibility choice and it gives the control back to the customer. >>Okay. So the whole ISD portfolio. So you're like the tip of the spear for future apex, right? >>We, we, we absolutely are the tip and that's why, you know, Steve referenced a couple years ago as we were still in our infancy, growing, listening to our customers, listening to our partners, we've evolved to become a more robust program, um, 35 countries today. So we can cover 35 countries over the globe, all ISG you products that are sold with a high level of flexibility and it, and it's Jud and feedback over time that we've continued to evolve this program. Mm-hmm >>So Jud you, if I understood correctly, the business impact to you was gonna better predict predictability. You didn't have to over buy or undery and take all that risk. Is that right? You maybe could quantify. Did you ever quantify that? What can you tell us about the, the business impact? Yeah, >>Sure. So, I mean, traditionally we will, uh, base our capacity demands on, uh, complex calculation that effectively just boils down to number of engineers, like head count, uh, and you know, kind of personas within that. And we figure out, okay, well how many compute do we need? And then we say, okay, well how many tape outs are we doing? And when are those tape outs gonna land? And try to figure out which months are gonna be the hot months and the design teams have to kind of vary their tape out schedules so that they don't pile up all into like July or something. And then there's not enough compute capacity. So with, with something like flex on and where I can turn additional capacity on in our HBC farm, it, you know, we just go in and make some changes to the LSF configuration and say, Hey, you know, now you've got these extra nodes available. >>We don't really have to worry about that as much. Uh, in fact, last year we, we ended up with one month where for us, it was unusual. We had five tape outs, uh, at all land within two weeks of one and a other. And they all finished, which in previous years before we had deployed that that would not have been the outcome things we would've had multiple, uh, tape outs delayed. And you know, that that's a seven figure impact for each one of those commits that we miss with the foundries. So it it's a big deal. >>Yeah. That's real dollars. And >>It is. And you know what else, this, as, as Joe's going through this, we all know their supply chain chain constraints, right? And this solves a lot of supply constraints because Joe, if you would be purchasing today, you'd be buying, you're looking at had, and you're actually having to purchase today where if you go into an apex flex on demand, you don't have that full commitment of having to purchase, but you can get ahead of the supply chain. So you can be looking six months in advance, you can be doing capacity planning and I'm Jed. I'm sure you're doing that leveraging. Like what's my future and not be worried about, I have this huge burden upfront. >>Yeah. And I mean, we have two levers right now. One is we have this extra capacity there. I can, you know, pick up the phone and, and call our Dell rep and say, Hey, I'm gonna modify my commit rate. And so now that's, you know, the new baseline I can use all day every day. Uh, and, and, you know, we still have some burstability and then separately, we can say, we want to expand the contract or, or, or, you know, basically acquire more hardware for additional burst or additional commit. Both of those things are, are options. We only had the, we had to go buy it and we need to know when we have to have it available. So you kind of back into this ordering schedule for, uh, you know, like a traditional CapEx purchase. >>So Steve, obviously Silicon labs is, is leaning again. Are you seeing any other patterns in your customer base, uh, where this is being applied? What can you share >>With us there? Yeah, it's it, I believe this is a fairly horizontal solution. Any customer can really utilize it. I mean, traditionally people would buy for two and three years worth of capacity and slowly consume it over time, but you paid up front. Right. That's how it, that's kind of how it worked. Cause I didn't want to go back to the well year after year after year. Right. So, um, you know, and I, and I think, I think if anything, the, the, the cloud, the hyperscalers has, uh, taught the world, some things taught the industry. Some things, you know, in a, in a perfect world customers like to consume and pay for what they use, you know, and in the increments that they use it as much as possible as closely aligned to that as they could get. And what I see, what I see in this, you know, cuz I, I kind of put solu in my role, I'm putting solutions and customers and bringing those together other right. And, and complimenting that with services of our own. Right. But, but what I see over time that, that almost all the manufacturers and Dells does a wonderful job, but almost all the manufacturers will be delivering technology on a subscription basis. So the more I learn, the more I know, the more I understand about how to deliver those and provide those to customers is better off we are >>Because it aligns with business value. And that's what you're seeing Jud correct. >>Steve made an interesting comment in there. Uh, you know, he was talking about the cloud and for us, there's always pressure to say, Hey, you know, can we burst in the cloud? And for Edda workloads, every time we look at this, it's a data problem. It, it, it's not a computing problem for us. EA workloads tend to generate a lot of data and you know, there's a, there are a lot of tools, uh, you know, there's just a bunch of stuff that you have to have available to run those jobs. And so you have to look at that very carefully. The company that I work for Silicon labs has been around for a long time and we have a lot of development effort. That's been put into automating and simplifying things for our design engineering and trying to, you know, manipulate that and make it to where we can burst just certain jobs out to the cloud efficiently and cost effectively. Hasn't really resonated for us. But the flex on demand thing gave a us the ability to kind of achieve some of that burst ability. I mean, not to the same level of scale of course, but you know, we, we can do that at, you know, our own speed in our own data centers with our own data. And we don't have to worry about trying to, you know, peel an onion and put something new together, make it cloud friendly. It's >>Substantially similar. We gotta go. But to Aaron bring us home. >>Yeah. Hey, I think when we think about Dell, it's about listening to our customers and our partners. Mm-hmm <affirmative>, which we continue to do. We continue to evolve our products and, and apex is around choice and flexibility in delivering to customers an option to pay for what they use. It's a great solution. Appreciate the time guys. >>Great conversation. Thanks so much for coming on the cube. All right. Thank you. Good luck. All right. And thank you for watching. This is Dave VoLTE for the cube. We've been back with more wall to wall coverage. John furry, you'll be back Lisa Martin and Dave Nicholson. You're watching the queue >>And.

Published Date : May 3 2022

SUMMARY :

And Steve end is the regional VP So it's a high level pay for what you use when you use it with a high level of I like I'm really interested in what your requirements were, of jobs that we have to run and you have to decide, do we buy for peak or Do we over buy for peak normally, right, correct. It's always a hard decision. Cause we may have a peak every couple of months during, you know, the, the time to tape out in a negative way, and you you've been able to address other types of, uh, you know, financing was wasn't really attractive previously, at computer center and you know, why apex give us the background? I've known you for a long time. So it was a little, we were a little early on on putting it together. And when we talk about flex on demand, I'll give you a little bit deeper into flex on demand. And if you go up one month during So it gives flexibility choice and it gives the control back to the customer. So you're like the tip of the spear for future apex, We, we, we absolutely are the tip and that's why, you know, Steve referenced a couple years ago as we were still What can you tell us about the, of engineers, like head count, uh, and you know, kind of personas within that. And you know, And you know what else, this, as, as Joe's going through this, we all know their supply And so now that's, you know, the new baseline I can use all day every day. Are you seeing any other patterns in your And what I see, what I see in this, you know, cuz I, I kind of put solu in my role, And that's what you're seeing Jud correct. And we don't have to worry about trying to, you know, peel an onion and put something new together, But to Aaron bring us home. and apex is around choice and flexibility in delivering to customers an option to pay And thank you for watching.

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Steve Kenniston, The Storage Alchemist & Tony Bryston, Town of Gilbert | Dell Technologies World 202


 

>>The cube presents, Dell technologies world brought to you by Dell. >>Welcome back to Dell technologies, world 2022. We're live in Vegas. Very happy to be here. Uh, this is the cubes multi-year coverage. This is year 13 for covering either, you know, EMC world or, uh, Dell world. And now of course, Dell tech world. My name is Dave Volante and I'm here with longtime Cub alum cube guest, Steve Kenon, the storage Alchemist, who's, uh, Beckett, Dell, uh, and his data protection role. And Tony Bryson is the chief information security officer of the town of Gilbert town in Arizona. Most, most towns don't have a CISO, but Tony, we're a thrilled, you're here to tell us that story. How did you become a CISO and how does the town of Gilbert have a CISO? >>Well, thank you for having me here. Uh, believe it or not. The town of Gilbert is actually the fourth largest municipality in Arizona. We serve as 281,000 citizens. So it's a fairly large enterprise. We're a billion dollar enterprise. And it got to the point where the, uh, cybersecurity concerns were at such a point that they elected to bring in their first chief information security officer. And I managed to, uh, be the lucky gentleman that got that particular position. >>That's awesome. And there's a, is there a CIO as well? Are you guys peers? Do you, how what's the reporting structure look like? >>We have a chief technology officer. Okay. I report through his office mm-hmm <affirmative> and then he reports, uh, directly to the town executive. >>So you guys talk a lot, you I'm sure you present a lot to the, to the board or wherever the governance structure is. Yeah, >>We do. I, I do quarterly report outs to the, I report through to the town council. Uh, let them know exactly what our cyber security posture is like, the type of threats that we're facing. As a matter of fact, I have to do one when I return to, uh, Gilbert from this particular conference. So really looking forward to that one, cuz this is an interesting time to be in cyber security. >>So obviously a sea. So Steve is gonna say, cyber's the number one priority, but I would say the CTO is gonna say the, say the same thing I would say the board is gonna say the same thing. I would also say Steve, that, uh, cyber and cyber resilience is probably the number one topic here at the show. When you walk around and you see the cyber demonstrations, the security demonstrations, they're packed, it's kind of your focus. Um, it's a good call. >>Yeah. <laugh> I'm the luckiest guy in storage, right? <laugh> um, yeah, there hasn't I in the last 24 months, I don't think that there's been a, a meeting that I've been to with a customer, no matter who's in the room where, uh, cyber resiliency, cybersecurity hasn't come up. I mean, it is, it is one of the hot topics in last night. I mean, Michael was just here. Uh, Michael Dell was just here last night. He came into the showroom floor, he came back, he took a look at what we were offering for cyber capabilities and was impressed. And, and so, so that's really good. >>Yeah. So I noticed, you know, when I talked to a lot of CIOs in particular, they would tell me that the pre pandemic, their cyber resiliency was very Dr. Focused, right. They really, it really wasn't an organizational resilience. It was a, if there's an oh crap moment, they could get it back in theory. And they sort of rethought that. Do you see you that amongst your peers, Tony? >>I think so. I think that people are quickly starting to understand that you just can't focus on, in, on protecting yourself from something that you think may never happen. The reality is that you're likely to see some type of cyber event, so you better be prepared for it. And you protect yourself against that. So plan for resiliency plan with making sure that you have the right people in place that can take that challenge on, because it's not a matter of if it's a matter of when >>I would imagine. Well, Steve, you and I have talked about this, that, you know, the data protection business used to be, we used to call it backup in recovery and security, which is a whole different animal, but they're really starting to come together. It's kind of an Adjay. I, I know you've got this, uh, Maverick report that, that you want to talk about. What, what is that as a new Gartner research? I, I'm not familiar with it. >>Yeah. So it's some very interesting Gartner research and what I think, and I'd be curious to, Tony's take on, especially after that last question is, you know, a lot of people are, are spending a lot of money to keep the bad actors out. Right. And Gardner's philosophy on this whole, um, it's, it's, you're going to get hacked. So embrace the breach, that's their report. Right. So what they're suggesting is you're spending a lot of money, but, but we're witnessing a lot of attacks still coming in. Are you prepared to recover that when it happens? Right. And so their philosophy is it's time to start thinking about the recovery aspects of, you know, if, if they're gonna get through, how do you handle that? Right. >>Well, so you got announcements this week, big one of the big four, I guess, or big five cyber recovery vault. It's been, you're enhancing that you guys are talking things like, you know, air gaps and so forth. Give us the overview of the news there. >>Yeah. So there's, uh, cyber recovery vault for AWS for the cloud. There is, uh, a lot of stuff we're doing with, uh, cyber recovery vault for, uh, Aw, uh, Azure also, right along with the cyber sense technology, which is the technology that scans the data. Once it comes in from the backup to ensure that it clean and can be recovered and you can feel confident that your recoveries look good, right? So now, now you can do that OnPrem, or you can do it through a colo. You can do it with in the cloud, or you can, uh, ask Dell technologies with our apex business services to help provide cyber recovery services wherever for you at your co at yet OnPrem or for you from the cloud. So it's kind of giving the customer, allowing them to keep that freedom of choice of how they want to operate, but provide them those same recovery capabilities. >>So Tony, give us paint us a picture without giving away too much for the bad guys. How, how you approach this, maybe are you using some of these products? What's your sort of infrastructure look like? >>Yeah. Without giving away the state secrets, um, we are heavily invested in the cyber recovery vault and cyber sense. Uh, it plays heavily in our strategy. We wanna make sure we have a safe Harbor for our data. And that's something that, that the Dell power protect cyber recovery vault provides to us. Uh, we're exceptionally excited about the, the development that's going on, especially with apex. We're looking at that, and that has really captured our imagination. It could be a game changer for us as a town because we're, we're a small organization transitioning to a midsize organization and what apex provides and what the Dell cyber recovery vault provides to us. Putting those two together gives us the elasticity we need as a small organization to expand quickly and deal with our internal data concerns. >>So cyber recovery as a service is what you're interested in. Let me ask you a question. Are you interested in a managed service or are you interested in managing it yourself? >>That's a great question, personally. I would prefer that we went with managed services. I think that from a manager's perspective, you get a bigger bang for the buck going with managed services. You have people that work with that technology all the time. You don't have to ramp people up and develop that expertise in house. You also then have that peace of mind that you have more people that are doing the services and it acts as a force multiplier for you. So from a dollar and cents perspective, it's the way that you want to go. When I start talking to my internal people, of course, there's that, that sense of fear that comes with the unknown and especially outsourcing that type of critical infrastructure, the there's some concern there, but I think that with education, with exposure, to some of the things that we get from the managed service, it makes sense for everybody to go that >>Route and, and you can, I presume sort of POC it and then expand it and then get more comfortable with it and then say, okay, when it's hardened and ready now, this is the, the Def facto standard across the organization. >>I suspect we'll end up in a hybrid environment to begin with where we'll some assets on site, and then we'll have some assets in the cloud. And that's again, where apex will be that, that big linchpin for us and really make it all work. How >>Important are air gaps? >>Oh, they're incredibly, incredibly, uh, needed right now. You cannot have true data of security without having an air gap. A lot of the ransomware that we see moves laterally through your organization. So if you have, uh, all your data backed up in the same data center that your, your backups and your primary data sources are in odds are they're all gonna get owned at the same time. So having that air gap solution in there is critical to having the peace of mind that allows the CISO to sleep at night. >>I always tell my crypto and NFT readers, this doesn't apply to data centers. You gotta air back air, air gap, your crypto, you know, when you're NFT. So how do you guys Steve deal with, with air gap? Can you explain the solutions? >>So in the, in the cyber recovery vault itself, it is driven through, uh, you've got one, uh, power protect, uh, appliance on one, one side in your data center, and then wherever your, your, your vaulted area is, whether it be a colo, whether it be on pre wherever it might be. Uh, we create a connection between between the two that is one directional, right? So we send the data to that vault. We call it the vault and, you know, we replicate a copy of your backup data. Once it lives over there, we make a copy of that data. And then what we do is with the cyber sense technology that Tony was talking about, we scan that data and we validate it against, with a whole cyber sense is built on IML machine learning. We look at a couple hundred different kind of profiles that come through and compare it to the, to the day before as backup and the day before that and understand kind of what's changing. >>And is it changing the right way? Right? Like there might be some reasons it it's supposed to change that way. Right. But things that look anomalous, we send up a warning when we let the people know that, you know, whoever's monitoring, something's going on. You might want to take a look. And then based on that, if there's whatever's happening in the environment, we have the ability to then recover that data back to the, to the original system. You can use the vault as a, as a clean room area, if you want to send people to it, depending on kind of what's going on in, in, in your main data center. So there's a lot of things we do to protect that. Do >>You recommend, like changing the timing of when you take, you know, snapshots or you do the same time every day, it's gotta create different patterns or >>I'll tell you that's, that's one thing to keep the, keep the hackers on their tow, right? It it's tough to do operationally, right? Because you kind that's processes. But, but the reality is if you really are that, uh, concerned about attacks, that makes a lot of sense, >>Tony, what's the CISOs number one challenge today? >>Uh, I, it has to be resilience. It has to be making sure your organization that if or when they get hit, that you're able to pick the pieces back up and get the operation back up as quickly and efficiently as possible. Making sure that the, the mission critical data is immediately, uh, recoverable and be able to be put back into play. >>And, and what's the biggest challenge or best practice in terms of doing that? Obviously the technology, the people, the process >>Right now, I would probably say it's it's people, uh, we're going through the, the, um, a period of, of uncertainty in the marketplace when it comes to trying to find people. So it is difficult to find the right people to do certain things, which is why managed services is so important to an organization of our size and, and what we're trying to do, where we are, are incorporating such big ideas. We need those manager services because we just can't find the bodies that can do some of this work. >>You got an interesting background, you a PhD in psychology, you're an educator, you're a golf pro and you're a CISO. I I've never met anybody like you, Tony <laugh>. So, thanks for coming on, Steve, give you the last word. >>Well, I think I, I think one of the things that Tony said, and I wanted to parlay this a little bit, uh, from that Gartner report, I even talked about people is so critical when it comes to cyber resiliency and that sort of thing. And one of the things I talked about in that embraced the breach report is as you're looking to hire staff for your environment, right, you wanna, you know, a lot of people might shy away from hiring that CSO that got fired because they had a cyber event. Right, right. Oh, maybe they didn't do their job. But the reality is, is those folks, because this is very new. I mean, of course we've been talking about cyber for a couple of years, but, but getting that experience under your belt and understanding what happens in the event. I mean, there are a lot of companies that run things like cyber ranges, resiliency, ranges to put people through the paces of, Hey, this is what have happens when an event happens and are you prepared to respond? I think there's a big set of learning lessons that happens when you go through one of those events and it helps kind of educate the people about what's needed. >>It's a great point. Failure used to mean fire right in this industry. And, and today it's different. The adversary is very well armed and quite capable and motivated that learning even during, even when you fail, can be applied to succeed in the future or not fail, I guess there's no such thing as success in your business. Guys. Thanks so much for coming on the cube. Really appreciate your time. Thank you. Thanks very >>Much. >>All right. And thank you for watching the cubes coverage of Dell tech world 2022. This is Dave Valenti. We'll be back with John furrier, Lisa Martin and David Nicholson. Two days of wall to wall coverage left. Keep it with us.

Published Date : May 3 2022

SUMMARY :

This is year 13 for covering either, you know, EMC world or, uh, Dell world. Well, thank you for having me here. Are you guys peers? I report through his office mm-hmm <affirmative> and then he reports, So you guys talk a lot, you I'm sure you present a lot to the, to the board or wherever the governance structure is. As a matter of fact, I have to do one when I return to, uh, So Steve is gonna say, cyber's the number one priority, I mean, it is, it is one of the hot topics in last night. Do you see you that amongst your peers, Tony? I think that people are quickly starting to understand that you just can't focus Well, Steve, you and I have talked about this, that, you know, the data protection business used to be, especially after that last question is, you know, a lot of people are, are spending a lot of things like, you know, air gaps and so forth. So it's kind of giving the customer, allowing them to keep that freedom of How, how you approach this, that the Dell power protect cyber recovery vault provides to us. Are you interested in a managed service or are you interested in it's the way that you want to go. Route and, and you can, I presume sort of POC it and then expand it and then get more comfortable I suspect we'll end up in a hybrid environment to begin with where we'll some assets on So if you have, uh, all your data backed up in the same data center that your, So how do you guys Steve deal with, with air gap? you know, we replicate a copy of your backup data. if you want to send people to it, depending on kind of what's going on in, in, in your main data center. But, but the reality is if you really are that, uh, concerned about attacks, Uh, I, it has to be resilience. the right people to do certain things, which is why managed services is so important to an organization You got an interesting background, you a PhD in psychology, you're an educator, I think there's a big set of learning lessons that happens when you go through one of those events that learning even during, even when you fail, can be applied to succeed in the And thank you for watching the cubes coverage of Dell tech world 2022.

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Steve George, Weaveworks & Steve Waterworth, Weaveworks | AWS Startup Showcase S2 E1


 

(upbeat music) >> Welcome everyone to theCUBE's presentation of the AWS Startup Showcase Open Cloud Innovations. This is season two of the ongoing series. We're covering exciting start startups in the AWS ecosystem to talk about open source community stuff. I'm your host, Dave Nicholson. And I'm delighted today to have two guests from Weaveworks. Steve George, COO of Weaveworks, and Steve Waterworth, technical marketing engineer from Weaveworks. Welcome, gentlemen, how are you? >> Very well, thanks. >> Very well, thanks very much. >> So, Steve G., what's the relationship with AWS? This is the AWS Startup Showcase. How do Weaveworks and AWS interact? >> Yeah sure. So, AWS is a investor in Weaveworks. And we, actually, collaborate really closely around EKS and some specific EKS tooling. So, in the early days of Kubernetes when AWS was working on EKS, the Elastic Kubernetes Service, we started working on the command line interface for EKS itself. And due to that partnership, we've been working closely with the EKS team for a long period of time, helping them to build the CLI and make sure that users in the community find EKS really easy to use. And so that brought us together with the AWS team, working on GitOps and thinking about how to deploy applications and clusters using this GitOps approach. And we've built that into the EKS CLI, which is an open source tool, is a project on GitHub. So, everybody can get involved with that, use it, contribute to it. We love hearing user feedback about how to help teams take advantage of the elastic nature of Kubernetes as simply and easily as possible. >> Well, it's great to have you. Before we get into the specifics around what Weaveworks is doing in this area that we're about to discuss, let's talk about this concept of GitOps. Some of us may have gotten too deep into a Netflix series, and we didn't realize that we've moved on from the world of DevOps or DevSecOps and the like. Explain where GitOps fits into this evolution. >> Yeah, sure. So, really GitOps is an instantiation, a version of DevOps. And it fits within the idea that, particularly in the Kubernetes world, we have a model in Kubernetes, which tells us exactly what we want to deploy. And so what we're talking about is using Git as a way of recording what we want to be in the runtime environment, and then telling Kubernetes from the configuration that is stored in Git exactly what we want to deploy. So, in a sense, it's very much aligned with DevOps, because we know we want to bring teams together, help them to deploy their applications, their clusters, their environments. And really with GitOps, we have a specific set of tools that we can use. And obviously what's nice about Git is it's a very developer tool, or lots and lots of developers use it, the vast majority. And so what we're trying to do is bring those operational processes into the way that developers work. So, really bringing DevOps to that generation through that specific tooling. >> So Steve G., let's continue down this thread a little bit. Why is it necessary then this sort of added wrinkle? If right now in my organization we have developers, who consider themselves to be DevOps folks, and we give them Amazon gift cards each month. And we say, "Hey, it's a world of serverless, "no code, low code lights out data centers. "Go out and deploy your code. "Everything should be fine." What's the problem with that model, and how does GitOps come in and address that? >> Right. I think there's a couple of things. So, for individual developers, one of the big challenges is that, when you watch development teams, like deploying applications and running them, you watch them switching between all those different tabs, and services, and systems that they're using. So, GitOps has a real advantage to developers, because they're already sat in Git, they're already using their familiar tooling. And so by bringing operations within that developer tooling, you're giving them that familiarity. So, it's one advantage for developers. And then for operations staff, one of the things that it does is it centralizes where all of this configuration is kept. And then you can use things like templating and some other things that we're going to be talking about today to make sure that you automate and go quickly, but you also do that in a way which is reliable, and secure, and stable. So, it's really helping to bring that run fast, but don't break things kind of ethos to how we can deploy and run applications in the cloud. >> So, Steve W., let's start talking about where Weaveworks comes into the picture, and what's your perspective. >> So, yeah, Weaveworks has an engine, a set of software, that enables this to happen. So, think of it as a constant reconciliation engine. So, you've got your declared state, your desired state is declared in Git. So, this is where all your YAML for all your Kubernetes hangs out. And then you have an agent that's running inside Kubernetes, that's the Weaveworks GitOps agent. And it's constantly comparing the desired state in Git with the actual state, which is what's running in Kubernetes. So, then as a developer, you want to make a change, or an operator, you want to make a change. You push a change into Git. The reconciliation loop runs and says, "All right, what we've got in Git does not match "what we've got in Kubernetes. "Therefore, I will create story resource, whatever." But it also works the other way. So, if someone does directly access Kubernetes and make a change, then the next time that reconciliation loop runs, it's automatically reverted back to that single source of truth in Git. So, your Kubernetes cluster, you don't get any configuration drift. It's always configured as you desire it to be configured. And as Steve George has already said, from a developer or engineer point of view, it's easy to use. They're just using Git just as they always have done and continue to do. There's nothing new to learn. No change to working practices. I just push code into Git, magic happens. >> So, Steve W., little deeper dive on that. When we hear Ops, a lot of us start thinking about, specifically in terms of infrastructure, and especially since infrastructure when deployed and left out there, even though it's really idle, you're paying for it. So, anytime there's an Ops component to the discussion, cost and resource management come into play. You mentioned this idea of not letting things drift from a template. What are those templates based on? Are they based on... Is this primarily an infrastructure discussion, or are we talking about the code itself that is outside of the infrastructure discussion? >> It's predominantly around the infrastructure. So, what you're managing in Git, as far as Kubernetes is concerned, is always deployment files, and services, and horizontal pod autoscalers, all those Kubernetes entities. Typically, the source code for your application, be it in Java, Node.js, whatever it is you happen to be writing it in, that's, typically, in a separate repository. You, typically, don't combine the two. So, you've got one set of repository, basically, for building your containers, and your CLI will run off that, and ultimately push a container into a registry somewhere. Then you have a separate repo, which is your config. repo, which declares what version of the containers you're going to run, how many you're going to run, how the services are bound to those containers, et cetera. >> Yeah, that makes sense. Steve G., talk to us about this concept of trusted application delivery with GitOps, and frankly, it's what led to the sort of prior question. When you think about trusted application delivery, where is that intertwinement between what we think of as the application code versus the code that is creating the infrastructure? So, what is trusted application delivery? >> Sure, so, with GitOps, we have the ability to deploy the infrastructure components. And then we also define what the application containers are, that would go to be deployed into that environment. And so, this is a really interesting question, because some teams will associate all of the services that an application needs within an application team. And sometimes teams will deploy sort of horizontal infrastructure, which then all application teams services take advantage of. Either way, you can define that within your configuration, within your GitOps configuration. Now, when you start deploying speed, particularly when you have multiple different teams doing these sorts of deployments, one of the questions that starts to come up will be from the security team, or someone who's thinking about, well, what happens if we make a deployment, which is accidentally incorrect, or if there is a security issue in one of those dependencies, and we need to get a new version deployed as quickly as possible? And so, in the GitOps pipeline, one of the things that we can do is to put in various checkpoints to check that the policy is being followed correctly. So, are we deploying the right number of applications, the right configuration of an application? Does that application follow certain standards that the enterprise has set down? And that's what we talk about when we talk about trusted policy and trusted delivery. Because really what we're thinking about here is enabling the development teams to go as quickly as possible with their new deployments, but protecting them with automated guard rails. So, making sure that they can go fast, but they are not going to do anything which destroys the reliability of the application platform. >> Yeah, you've mentioned reliability and kind of alluded to scalability in the application environment. What about looking at this from the security perspective? There've been some recently, pretty well publicized breaches. Not a lot of senior executives in enterprises understand that a very high percentage of code that their businesses are running on is coming out of the open source community, where developers and maintainers are, to a certain degree, what they would consider to be volunteers. That can be a scary thing. So, talk about why an enterprise struggles today with security, policy, and governance. And I toss this out to Steve W. Or Steve George. Answer appropriately. >> I'll try that in a high level, and Steve W. can give more of the technical detail. I mean, I'll say that when I talk to enterprise customers, there's two areas of concern. One area of concern is that, we're in an environment with DevOps where we started this conversation of trying to help teams to go as quickly as possible. But there's many instances where teams accidentally do things, but, nonetheless, that is a security issue. They deploy something manually into an environment, they forget about it, and that's something which is wrong. So, helping with this kind of policy as code pipeline, ensuring that everything goes through a set of standards could really help teams. And that's why we call it developer guard rails, because this is about helping the development team by providing automation around the outside, that helps them to go faster and relieves them from that mental concern of have they made any mistakes or errors. So, that's one form. And then the other form is the form, where you are going, David, which is really around security dependencies within software, a whole supply chain of concern. And what we can do there, by, again, having a set of standard scanners and policy checking, which ensures that everything is checked before it goes into the environment. That really helps to make sure that there are no security issues in the runtime deployment. Steve W., anything that I missed there? >> Yeah, well, I'll just say, I'll just go a little deeper on the technology bit. So, essentially, we have a library of policies, which get you started. Of course, you can modify those policies, write your own. The library is there just to get you going. So, as a change is made, typically, via, say, a GitHub action, the policy engine then kicks in and checks all those deployment files, all those YAML for Kubernetes, and looks for things that then are outside of policy. And if that's the case, then the action will fail, and that'll show up on the pull request. So, things like, are your containers coming from trusted sources? You're not just pulling in some random container from a public registry. You're actually using a trusted registry. Things like, are containers running as route, or are they running in privileged mode, which, again, it could be a security? But it's not just about security, it can also be about coding standards. Are the containers correctly annotated? Is the deployment correctly annotated? Does it have the annotation fields that we require for our coding standards? And it can also be about reliability. Does the deployment script have the health checks defined? Does it have a suitable replica account? So, a rolling update. We'll actually do a rolling update. You can't do a rolling update with only one replica. So, you can have all these sorts of checks and guards in there. And then finally, there's an admission controller that runs inside Kubernetes. So, if someone does try and squeeze through, and do something a little naughty, and go directly to the cluster, it's not going to happen, 'cause that admission controller is going to say, "Hey, no, that's a policy violation. "I'm not letting that in." So, it really just stops. It stops developers making mistakes. I know, I know, I've done development, and I've deployed things into Kubernetes, and haven't got the conflict quite right, and then it falls flat on its face. And you're sitting there scratching your head. And with the policy checks, then that wouldn't happen. 'Cause you would try and put something in that has a slightly iffy configuration, and it would spit it straight back out at you. >> So, obviously you have some sort of policy engine that you're you're relying on. But what is the user experience like? I mean, is this a screen that is reminiscent of the matrix with non-readable characters streaming down that only another machine can understand? What does this look like to the operator? >> Yeah, sure, so, we have a console, a web console, where developers and operators can use a set of predefined policies. And so that's the starting point. And we have a set of recommendations there and policies that you can just attach to your deployments. So, set of recommendations about different AWS resources, deployment types, EKS deployment types, different sets of standards that your enterprise might be following along with. So, that's one way of doing it. And then you can take those policies and start customizing them to your needs. And by using GitOps, what we're aiming for here is to bring both the application configuration, the environment configuration. We talked about this earlier, all of this being within Git. We're adding these policies within Git as well. So, for advanced users, they'll have everything that they need together in a single unit of change, your application, your definitions of how you want to run this application service, and the policies that you want it to follow, all together in Git. And then when there is some sort of policy violation on the other end of the pipeline, people can see where this policy is being violated, how it was violated. And then for a set of those, we try and automate by showing a pull request for the user about how they can fix this policy violation. So, try and make it as simple as possible. Because in many of these sorts of violations, if you're a busy developer, there'll be minor configuration details going against the configuration, and you just want to fix those really quickly. >> So Steve W., is that what the Mega Leaks policy engine is? >> Yes, that's the Mega Leaks policy engine. So, yes, it's a SaaS-based service that holds the actual policy engine and your library of policies. So, when your GitHub action runs, it goes and essentially makes a call across with the configuration and does the check and spits out any violation errors, if there are any. >> So, folks in this community really like to try things before they deploy them. Is there an opportunity for people to get a demo of this, get their hands on it? what's the best way to do that? >> The best way to do it is have a play with it. As an engineer, I just love getting my hands dirty with these sorts of things. So, yeah, you can go to the Mega Leaks website and get a 30-day free trial. You can spin yourself up a little, test cluster, and have a play. >> So, what's coming next? We had DevOps, and then DevSecOps, and now GitOps. What's next? Are we going to go back to all infrastructure on premises all the time, back to waterfall? Back to waterfall, "Hot Tub Time Machine?" What's the prediction? >> Well, I think the thing that you set out right at the start, actually, is the prediction. The difference between infrastructure and applications is steadily going away, as we try and be more dynamic in the way that we deploy. And for us with GitOps, I think we're... When we talk about operations, there's a lots of depth to what we mean about operations. So, I think there's lots of areas to explore how to bring operations into developer tooling with GitOps. So, that's, I think, certainly where Weaveworks will be focusing. >> Well, as an old infrastructure guy myself, I see this as vindication. Because infrastructure still matters, kids. And we need sophisticated ways to make sure that the proper infrastructure is applied. People are shocked to learn that even serverless application environments involve servers. So, I tell my 14-year-old son this regularly, he doesn't believe it, but it is what it is. Steve W., any final thoughts on this whole move towards GitOps and, specifically, the Weaveworks secret sauce and superpower. >> Yeah. It's all about (indistinct)... It's all about going as quickly as possible, but without tripping up. Being able to run fast, but without tripping over your shoe laces, which you forgot to tie up. And that's what the automation brings. It allows you to go quickly, does lots of things for you, and yeah, we try and stop you shooting yourself in the foot as you're going. >> Well, it's been fantastic talking to both of you today. For the audience's sake, I'm in California, and we have a gentleman in France, and a gentlemen in the UK. It's just the wonders of modern technology never cease. Thanks, again, Steve Waterworth, Steve George from Weaveworks. Thanks for coming on theCUBE for the AWS Startup Showcase. And to the rest of us, keep it right here for more action on theCUBE, your leader in tech coverage. (upbeat music)

Published Date : Jan 26 2022

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Steve Francis, Instaclustr | AWS Startup Showcase S2 E1 | Open Cloud Innovations


 

>>Welcome everyone. I'm Dave Nicholson with the cube. This is a special Q conversation. That is part of the AWS startup showcase. Season two. Got a very interesting conversation on deck with Steve Francis who joins us from Instaclustr. Steve is the chief revenue officer and executive vice president for go-to-market operations for Insta cluster. Steve, welcome to the cube. >>Thank you, Dave. Good to be here. >>It looks like you're on a, uh, you're you're you're coming to us from an exotic locale. Or do you just like to have a nautical theme in your office? >>No, I'm actually on my boat. I have lots of kids at home and, uh, it can be very noisy. So, uh, we call this our apartment in the city and sometimes when we need a quiet place, this, this does nicely >>Well, fantastic. Well, let's, let's talk about Instaclustr. Um, first give us, give us a primmer on Instaclustr and, uh, and what you guys do. And then let's double click on that and go into some of the details. >>Sure. So in sip cluster, we offer a SAS platform for data layer, open source technologies. And what those technologies have in common is they scale massively. We re curate technologies that are capable of massive scale. So people use them to solve big problems typically. And so in addition to SAS offerings for those open source projects where people can provision themselves clusters in minutes, um, we also offer support for all of the technologies that we offer on our SAS platform. We offer our customer support contracts as well. And then we have a consulting team, a global consulting team who are expert in all of those open source projects that can help with implementations that can help with design health checks, uh, you name it. So most of what they do is kind of short term expert engagements, but we've also done longer-term projects with them as well. >>So your business model is to be a SAS provider as opposed to an alternative, which would be to, uh, provide what's referred to as, uh, open core software. Is that, is that right? >>Yeah, that's exactly right. So you, so when, when our customers have an interest in using community open source, we're the right partner for them. And so, you know, really what that means is if they, whether it's our SAS platform, if, if they want the flexibility to say, we want to take that workload off of your SAS platform, maybe at some point operated ourselves because we're not throwing a bunch of PROPRICER proprietary stuff in there. They have the flexibility to do that. So they always have an exit ramp without being locked in and with our support customers, of course, it's very easy. What we support is both the open source project. And if there's a gap in that open source project, what we'll do is rather than create a proprietary piece of software to close the gap, we'll source something from the community and we'll support that. Or if it, or if something does not exist in the community, in many cases, we'll write it ourselves and open source it and then, and then support it. >>Yeah, it's interesting. Uh, supposedly Henry Ford made a comment once that if you ask customers what they want, they'll tell you they want a faster horse, uh, but he was inventing the automobile and some people have, have likened open core to sort of the faster mechanical horse version of open source where you're essentially substituting an old school legacy vendor for a new school vendor. That's wrapping their own proprietary stuff around a delicious core of open source, but it sort of diminishes the value proposition of open source. It sounds like that's, that's the philosophy that you have adopted at this point. That's >>I love that story. I haven't heard that before. One that I like, uh, you know, matching metaphor for metaphor, uh, is, uh, the, um, is the Luddites, right? You know, the Luddites didn't want to lose their weaving jobs. And so they would smash weeding looms and, um, you know, to, to protect their reading jobs. And I think it's the same thing with the open core model they're protecting, uh, you know, they're creating fear, uncertainty and doubt about open, open sourcing. Oh, it isn't secure. And, you know, the, those, those arguments have been used for 15 years or 20 years. And, you know, maybe 15 years ago there were some truth to it. But when you look at who is using open source community open source now for huge projects, you know, if you just do a search for Apache coffee users and go to the Apache Apache website, you know, it's kind of the who's who in big business, and these are people using community open source. And so, um, a lot of the fear and uncertainty and doubt is still used, and it's just, you know, it's just kind of hanging on to a business model that isn't really it's for the benefit of the, of the vendor and not the benefit of the customer. >>Well, so I can imagine being a customer and realizing several years into an open core journey that I basically painted myself into a similar corner that I was in before. Um, and so I can see where that, you know, that can be something that is a realization that, that creeps up over time from a customer perspective, but from your business model perspective, um, if I'm understanding correctly, your, when you scale, you're scaling the ability to, um, take over operations for our customer, uh, that, that some level, I'm sure you've got automation involved in this. Uh, but at some level you've got to scale in terms of really smart people, um, has that limited your ability to scale. So first talk about what have the results been. You guys we've been covering you since 2018. What have your results been over time and has that sort of limited that that limit to your scalability, uh, been an issue at all. >>It's hard to find people, uh, it's hard, it's hard for our customers to find people and it's hard for us to find people. So we have an advantage for two reasons. Number one, we have a really good process for hiring people, hiring graduates, recent computer science graduates typically, and then getting them trained up and productive on our platform and within a pretty short timeframe of three or four months. And, um, you know, so we we've, we've, uh, we have a really well-proven process to do that. And then the other thing that you've already alluded to is automation, right? There's a ton of automation built into our platform. So we have a big cost advantage over our customers. So, you know, our, our customers, you know, if they want to go hire a seasoned, you know, Kafka person or PostGrest personal work, a person, these people are incredibly expensive in the market, but for us, we can get those people for relatively less expensive. And then with the automation that we have built into our platform to do all the operational tasks and handle all the operational burdens on those different open source projects, it's a lot of it's automated. And so, uh, you know, where one of our experts can use, you know, the number of workloads that they can operate is usually, you know, many times more than what someone could do without all of the operational capability or all the automated capabilities that we have. >>So what has your, what is your plan for scaling the business look like into the future? Is it a additional investment in those core operators? Uh, are you looking at, uh, uh, expansion, geographically acquisition? What, what can you share with us? >>We've done some acquisition. We added a Postgres capability. We recently added a last, further Alaska search capability and really buttressed our capabilities there. I think we'll do more of that. And, um, we, we will continue to add technologies that we find interesting and, and federal model, usually what we look for technologies that are pretty popular. They're used to solve big problems and they're complicated to manage, right? If something's easy to manage, people are less likely to perceive our value to be that great. So we look for things that, um, you know, are we kind of take the biggest areas, gnarliest, um, open-source projects for people to manage, and we handle the heavy lifting. >>Well, can you give me an example of something like that? You don't have to, you don't have to share a customer name if you don't, if it's not appropriate, but give us a, give us an example of, of Instaclustr inaction pretend I'm the customer. And, uh, and, uh, you know, you mentioned elastic search. Let's say that, let's say that that is absolutely something that's involved. And I have a choice between some open, open core solution and throwing my people at it to manage it, uh, and, and, and operate at the data layer, uh, versus what you would do. What does that interaction look like? How do, how does the process, >>Um, so one thing that we hear from elastic search customers a lot is, uh, their customers, some of them are unhappy. And what they'll tell us is look, when we get an operational problem with Alaska search, we go to Alaska search. And the answer we get from them is we gotta buy, you know, you gotta buy more stuff, you got to add more nodes, and they're in the business of, uh, you know, that's, that's our business. And, uh, you know, they do have a SAS offering, but, um, you know, they're, they're also in the business of selling software. And so when those customers, those same customers come to us, our answer is often, well, Hey, we can help you optimize your environment. And, you know, a lot of times when we onboard people into our platform, they'll achieve cost savings because maybe they weren't on the cloud. Maybe they weren't completely optimized there. And, um, you know, we want to make sure that they get a good operational experience and that's how we felt lock customers in, right. We don't lock them in with code. We make sure that they have a positive experience that we take a lot of that operational stuff off their hands. And so there's just a good natural alignment between what we want to provide that customer and what they ultimately want to consume. Uh, you know, that, that alignment I think is, is uniquely high within our business. >>Well, so how, how have things changed just in the last several years? Obviously, I mean, you know, the, the pandemic has, has affected everything in, in one way or another, but, but in terms of things that live at the data layer being important, um, I mean, just in the last three or four years, the talk of various messaging interfaces and databases has shifted to a degree. Um, what do you see on the horizon? What's, what's, what's, what's getting buzz that maybe didn't get buzz a year ago. What, what, what are you looking for as well? If you're out looking for people with skill sets right now, what are those skill sets you're hiring to? >>I don't hire engineers, right. I run the go to market organization. I hire marketers, salespeople, consultants, but, uh, so it's probably different. I'm maybe not the best person to ask from an engineering standpoint, but, uh, your question about the data layer, um, and how, you know, that's evolving trends that we see it's becoming increasingly strategic. You know, every, there's a couple of buzzwords out there that, you know, for years now, people have been talking about, um, modernization, digital transformation, stuff like that, but, you know, there's, there's a lot to it like digital, you know, every business kind of needs to become a digital business. And as that happens, the amount of data that's produced is, is just as mushrooming, right. You know, the amount of data on the planet doubles about every two years. And so for a lot of applications for a lot of enterprise mission-critical applications, data is the most expensive layer of the application. >>You know, much more expensive than delivering a front end, much more expensive than delivering a military when you just, when you factor in storage, um, uh, just the kind of moving data in and out, you know, data transfer fees, the cost of engineering resources that it's, it's incredibly expensive. So data layers are becoming strategic because organizations are looking at it and realizing, you know, the amount that they're spending on this is eye-popping. And so that's why it's becoming strategic. It's on the radar, just due to the, uh, the size of bills that organizations are looking at. Um, and we could drive those bills down. You know, our value proposition is really simpler. It's a better, faster, cheaper, and we eliminate the license fees. We can, you know, we are operational experts, so we can get people architected in the cloud more efficiently, and probably about a third of the time we save our customers cloud fees. Um, so it's, you know, it's a pretty simple model that some of those things that are strategically more, or are there, sorry, traditionally more tactical or becoming strategic, just because of the scope and scale of them. >>We, uh, we're having this conversation as part of the AWS startup showcase, which basically means that AWS said, Hey, Silicon angle, have your cube guys go talk to these people because we think they're cool. So, um, so why, why, why do they think you're cool? Are you a wholly owned subsidiary of AWS? Did you, did you and your family, uh, uh, exceed the 300 order, uh, Amazon threshold last year? Y what's your relationship with Amazon? >>I bought an elf on the shelf from, I don't know, I don't know why. Um, you know, we're, we're growing fast and we're, we're growing north of 50% last year in 21 and closer to 60%. Um, you know, we certainly, I think, uh, when our customers sign up for our services, you know, Amazon gets more workloads. That's, that's probably a positive thing for Amazon. Um, we're certainly not, you know, there's much, much, much bigger vendors and partners than us that they have, but, uh, but you know, they're, I think they're aware that there's, there's some, some of the smaller vendors like us will grow up to be, you know, the, you know, the bigger vendors of tomorrow. Um, but they've kind of, they've been a great partner. You know, we, we support multiple, we do support multiple clouds, and Amazon's cool with that. You know, we support GCP, we support Azure and kind of give our customers the choice of what clouds they want to run on. Uh, most of our customers do run an Amazon that seems to be sort of a defacto standard, but, um, they haven't been a great partner, >>But, but AWS, it's not a dependency. Uh, if you're, if you're working within the cluster, it doesn't mean that you must be in AWS. >>Nope. We can support customers. Uh, that's a great question. So we can support customers and multiple clouds, and we even support them on prem, right? If they, if organizations that have their own data center, we actually have an on-premise managed service offering. And if that's not a fit, we even have, um, we can offer support contracts, like if they want to do it themselves and do a lot of the heavy lifting and just need sort of a red phone for emergency situations. Uh, we offer 24 by 7, 365 support with 20 minutes service levels for urgent issues. >>So your chief revenue officer, that means that you write the code that runs operations in your system. I'm not smiling, but I'm at, but I'm, but I am actually joking. So that's what the dry sense of humor. Uh, but, but, but seriously, let's talk about the business end of this, right? We have, uh, we have a lot of folks who, uh, who tuned into the queue because of the technology aspect of it, but let's talk about your, your growth trajectory over time. Um, uh, this isn't a drill down. I'm not asking for your, your pipeline, Steve, but, uh, but, but, you know, give us an idea of what that trajectory has looked like. Um, what's going on. >>Yeah. I mean the most recent year, you know, we're, we're getting, uh, to be, um, I, I don't know what I'm permitted to share expect, but I, you know, we've, we've had a lot of growth, you know, if we've won a couple, a couple of hundred percent, our revenue has in the amount of time that I've been here, which is three years, and we're the point now, or pretty good size. Uh, and that gives us, uh, it's cool. It's exciting. You know, we're, we're noticing in the market is people who traded two years ago. People, no one knew who we were. And now we're beginning to talk to some partners, some resellers, some customers, and they will say things like, oh yeah, we've heard of you. We didn't know what you did, but we've heard of you. And, you know, that's, that's fun. That's a great place to be. Uh, you know, it becomes a little bit self-sustaining at that point. And, um, we, you know, we are about to launch, I, it's not a secret because this isn't public preview. So I think >>Was there, I noticed the pause where you're like, can I say this or not? Go ahead and say, go ahead and say, >>Really we, uh, I was trying to think, wait, am I revealing anything here? I shouldn't. But, uh, we did just go public preview, uh, probably a month ago with a project called Aiden's, uh, cadence workflow. Uh, you can actually, um, go to the Instaclustr website and look up cadence. Um, it's run their homepage, or you can, if you want to go to the open source project itself, you can go to cadence, workflow.io. Uh, this is a project that's trending pretty highly on Google. It's got a lot of important movers in the technology business that are using it and having a lot of success with it. Uh, and we're going to be first to market globally with a SAS offering for cadence, port flop. And, um, it's an incredibly exciting project. And it's exciting for us to specifically, because it's a little different, right? It's not, it's a middle tier project that is targeted at developers to increase developer productivity and developer velocity. >>Um, you joked about my being a CRO writing code, but I actually used to be a coder long time ago. I was not very good at it, but what I did enough of it to remember that a lot of what I did as a coder was right. Plumbing code, you know, rather than writing that code that makes the business application function a huge amount of my time as a developer was spent writing, you know, just the plumbing code to make things work and to make it secure and to make a transactional and just all that, you know, kind of nitty gritty code that you gotta do in a nutshell, cadence makes writing that code way easier. So especially for distributed applications that have workflow like capabilities requirements, uh, it's a massive productivity and PR increaser. So it's cool. Exciting for us is now we can, rather than just target data operators, we can actually target developers and engage, not just at the data layer, but kind of at that middle tier as well, and begin to, uh, identify and, um, uh, synergies between the different services that we have and, and our customers will obviously benefit from that. >>So that's a big part of our growth strategy. >>Yeah. So more, more on from a business perspective and a go to market perspective. Um, what is your, what is your go to market strategy or, uh, do you have, do you have a channel strategy? Are you working with partners? >>He is pretty nascent. You know, our go to market strategy for the most part has been, you know, we, uh, pay the Google gods and, and lots of people come to our website and say, they want to talk to us. You know, we talked to them and we get them signed up with, uh, uh, on our, our, our SAS platform or with a support contract or with our consulting team. Um, we also do outbound, you know, we do, we have an inside sales team that does outbound prospecting and we have, um, and we also have some self-service. We have some, some self service customers as well that just, you know, anyone can go to our website, swipe a credit card, sign up for one of our SAS offering and begin, literally get fired up in minutes and PR and using the platform. Uh, so, you know, it's a bit of a mix of high touch, low touch, I think are, you know, we have tons of big logos. >>We know lots and lots of our customers are household name, really big organizations solving big problems. And, um, that's kind of where the bulk of our businesses. And so I think we've been a little more focused there and go to market than we have sort of a know startup selling to startups and the people that just from super developer focused, wanting low touch. So, but I think we need to do better at that part of the market. And we are investing some resources there so that, you know, we're not so lopsided at the high end of the market. We want kind of a, more of a balanced approach because, you know, some of those, some of those, um, younger companies are going to grow up to be big massively successful companies. We've had that, you know, door dash is a tough class, has been a customer of ours for years, and they were not nearly, you know, we, there were a prepayment, there were custom bars, pre pandemic, and we all know what happened to them, uh, during the pandemic. And so, you know, we know there's other door dashes out there. >>Yeah. Yeah. Uh, uh, final question, geography, uh, you guys global. I, uh, I know you're in north America, but, um, what, what, what does that look like for you? Where are you at? >>We're super global. So, you know, in my go-to-market organization, we have sellers in, um, uh, AsiaPac and Europe, you know, multiple in Asia, multiple in Europe, uh, you know, lots of lots in the, in the states, uh, same with marketing, uh, same with engineering, same with our tech ops delivery team. We have most of them, uh, in Australia, which is where we were founded. Uh, but we also have a pretty good sized team, uh, out of Boston and, um, kind of a nascent team, uh, in India as well, to help to tell it, to help them out. So yeah, very much global and, um, you know, getting close to 300 employees, um, you know, when I started, I think we're about 85 to 90, >>That's it, that's an exciting growth trajectory. And, uh, I'm just going to assume, because it just feels awesome to assume it that since you're on a boat and since you were founded in Australia, that that's how you go back and forth to, uh, to visit the most. >>Yeah. Yeah. It takes a while. It takes a while. >>So with that, Steve, I want to say a smooth sailing and, uh, and, uh, thanks for joining us here on the cube. I'm Dave Nicholson. Uh, this has been part of the AWS startup showcase my conversation with Steve Francis of Instaclustr again. Thanks Steve. Stay tuned. >>Thanks very much to you, >>Your source for hybrid tech coverage.

Published Date : Jan 26 2022

SUMMARY :

Steve is the chief revenue officer and executive vice Or do you just like to So, uh, we call this our apartment in the city and sometimes when we need a quiet place, give us a primmer on Instaclustr and, uh, and what you guys do. you name it. as, uh, open core software. you know, really what that means is if they, whether it's our SAS platform, It sounds like that's, that's the philosophy that you have adopted at this point. One that I like, uh, you know, matching metaphor for metaphor, and so I can see where that, you know, that can be something that is a realization that, And so, uh, you know, where one of our experts can use, So we look for things that, um, you know, And, uh, and, uh, you know, you mentioned elastic search. And, uh, you know, they do have a SAS offering, but, I mean, you know, the, the pandemic has, has affected everything in, in one way or another, um, and how, you know, that's evolving trends that we see We can, you know, we are operational experts, so we can get people architected in the cloud more efficiently, Are you a wholly owned subsidiary of AWS? I think, uh, when our customers sign up for our services, you know, it doesn't mean that you must be in AWS. Uh, we offer 24 by 7, 365 support with 20 minutes service levels for urgent but, uh, but, but, you know, give us an idea of what that trajectory has looked like. um, I, I don't know what I'm permitted to share expect, but I, you know, we've, Um, it's run their homepage, or you can, if you want to go to the open source just all that, you know, kind of nitty gritty code that you gotta do in a nutshell, uh, do you have, do you have a channel strategy? You know, our go to market strategy for the most part has been, you know, And so, you know, we know there's other door dashes out there. Where are you at? multiple in Asia, multiple in Europe, uh, you know, lots of lots in the, you were founded in Australia, that that's how you go back and forth to, It takes a while. uh, thanks for joining us here on the cube.

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Steve Mullaney, Aviatrix | AWS re:Invent 2021


 

(bright music) >> Welcome back to AWS re:Invent. You're watching theCUBE. And we're here with Steve Mullaney, who is the president and CEO of Aviatrix. Steve, I got to tell ya, great to see you man. >> We started the whole pandemic, last show we did was with you guys. >> Steve: Don't say we started, we didn't start it. (steve chuckles) >> Right, we kicked it off (all cross talking) >> It's going to be great. >> Our virtual coverage, that hybrid coverage that we did, how ironic? >> Steve: Yeah, was as the world was shutting down. >> So, great to see you face to face. >> Steve: Great to see you too. >> Wow, so you're two years in? >> Steve: Two and a half years yeah. >> Started, the company was standing start $2 billion valuation, raised a bunch of dough. >> Steve: Yeah. >> That's good, you got to feel good about that. >> We were 38 people, two and a half years ago, we're now 400. We had a couple million in ARR, we're now going to be over a 100 million next year, next calendar year, so significant growth. We just raised $200 million, three months ago at a $2 billion valuation. Now have 550 customers, 54 of them are fortune 500, when I started two and a half years ago, we didn't have any fortune 500s, we had probably about a 100 customers. So, massive growth, big growth (indistinct). >> Awesome, I got to ask you, I love to ask CEO's, entrepreneurs, how did you know when to scale? >> You just know it, when you see it. (indistinct) Yeah, there's no formula, you just know it and what you look for is that point where you say, okay, we've now proven the model and until you do that you minimize things and we actually just went through this. We had 12 sales teams, four months ago, we now have 50. 50, five zero and it's that step function as a company, you don't want to linearly grow 'cause you want to hold until you say, it's happening. And then once you say it's happening, okay, the dogs are eating the dog food, this is good then you flip the other way, and then you say, let's grow as fast as we possibly can and that's kind of the mode we're in right now. >> Okay, You've... >> You just know it when you see it. >> Other piece of that is how fast do you scale? And now you're sort of doing that step function as your going. >> Steve: We are going as fast as we possibly can. >> Wow, that's awesome, congratulations and I know you've got to long way to go. So okay, let's talk about the big trends that you're seeing that Aviatrix has taken advantage of, maybe explain a little bit about what you guys do. >> Yeah. So we are, what I like to call Multi- Cloud Native Networking and Network Security. So, if you think of... >> David: What is multicloud native? You got to explain that. >> I got to to explain that. Here's what's happened, it's happening and what I mean by it's happening is, enterprises at two and a half years ago, this is why I joined Aviatrix, all decided for the first time, we mean it now, we are going into Cloud 'cause before that they were just mouthing it. And they said, "We're going into the Cloud." And oh by the way, I knew two and a half years ago of course it was going to be multicloud, 'cause enterprises run workloads where they run best. That's what they do, it's sometimes it's AWS, sometimes it's ads or sometimes it's Google, it's of course going to be multicloud. And so from an enterprise perspective, they love the DevOps, they love the simplicity, the automation, the infrastructure is code, the Terraform, that Cloud operational model, because this is a business transformation, moving to Cloud is not a technology transformation it's the business. It's the CEO saying we are digitizing we have an existential threat to the survival of our company, I want to grow a market share, I want to be more competitive, we're doing this, stop laying across the tracks technology people, will run you over, we're doing this. And so when they do that as an enterprise, I'm BNY Mellon, I'm United Airlines, you name it, your favorite enterprise. I need the visibility and control from a networking and network security perspective like I used to have on-prem. Now I'm not going to do it in the horrible complex operational model the Cisco 1994 data center, do not bring that crap into my wonderful Cloud, so that ain't happening but, all I get from the Native constructs, I don't get enough of that visibility and control, it's a little bit of a black box, I don't get that. So where do I get the best of the Cloud from an operational model, but yet with the visibility and control that I need, that I used to have on-prem from networking network security, that's Aviatrix. And that's where people find us and so from a networking and network security, so that's why I call it multicloud Native because what we do is, create a layer basically an abstraction layer above all the different Clouds, we create one architecture for networking and network security with advanced services not basic services that run on AWS, Azure, Google, Oracle, Ali Cloud, Top Secret Clouds, GovClouds, you name it. And now the customer has one architecture, which is what enterprises want, I want one network, I want one network security architecture, not AWS Native, Azure Native, Google Native. >> David: Right. >> We leverage those native constructs, abstract it, and then provide a single common architecture with demand services, irrespective of what Cloud you're on. >> Dave, I've been saying this for a couple of years now, that Cloud Native... >> Does that make sense Dave? >> Absolutely. >> That abstraction layer, right? And I said, "The guys who do this, who figure this out are going to make a lot of dough." >> Yeah. >> Snowflakes obviously doing it. >> Yeah. >> You guys are doing it, it's the future. >> Yeah. >> And it's really an obvious construct when you look back at the world of call it Legacy IT for a moment... >> Steve: Yeah. >> Because did we have different networks to hookup different things in a data center? >> No, one network. >> One network of course. I don't care if the physical stack comes from Dell, HP or IBM. >> Steve: That's right, I want an attraction layer above that, yeah. >> Exactly. >> So the other thing that happens is, everybody and you'll understand this from being at Oracle, everybody wants to forget about the network. Network security, it's down in the bowels, it's like plumbing, electricity, it's just, it has to be there but people want to forget about it and so you see Datadog, you see Snowflake, you see HashiCorp going IPO in early December. Guess what? That next layer underneath that, I call it the horsemen of the multicloud infrastructure is networking and network security, that's going to be Aviatrix. >> Well, you guys make some announcements recently in that space, every company is a security company but you're really deep into it. >> Well, that's the interesting thing about it. So I said multicloud Native Networking and Network Security, it's integrated, so guess where network security is going to be done in the Cloud? In the network. >> David: Network. >> Yeah in the network. >> What a strange concept but guess what on-prem it's not, you deflect traffic to this thing called a firewall. Well, why was that? I was at Synoptics, I was at Cisco 'cause we didn't care about network security, so that's why firewall companies existed. >> Dave: Right. >> It should be integrated into the infrastructure. So now in the Cloud, your security posture is way worse than it was on-prem. You're connected to the internet by default so guess what? You want your network to do network security, so we announced two things in security; one, we're now a security competency partner for AWS, they do not give that out lightly. We were networks competency four years ago, we're now network security competency. One of the few that are both, they don't do that, that took us nine months of working with them to get there. And they only do that for the people that really are delivering value. And then what we just announced what we call, 'ThreatIQ with ThreatGuard.' So again, built into the network because we are the network, we understand the traffic, we're the control plane and the data plane, we see all traffic. We integrate into the network, we subscribe to threat databases, public databases, where we see what are the malicious IPS. If we have any traffic anywhere in your overall, and this is multicloud, not just AWS, every single Cloud, if we see that malicious traffic going some into IP guess what? It's probably BIT Mining, Bitcoin, crypto mining, it's probably some sort of data ex filtration. It could be some tour thing that you're connected to, whatever it is, you should not have traffic going. And so we do two things we alert and we show you where that all is and then with ThreatGuard, we actually will do a firewall rule right at that gateway, at that point that it's going out and immediately gone. >> You'll take the action. >> We'll take the action. >> Okay. >> And so every single customer, Dave and David, that we've shown this new capability to, it lights up like a Christmas tree. >> Yeah al bet. Okay, but now you've made some controversial statements... >> Steve: Which time? >> Okay, so you said Cisco, I think VMware... >> Dave: He's writing them down. >> I know but I can back it up. >> I think you said the risk, Cisco, VMware and Arista, they're not even in the Cloud conversation now. Arista, Jayshree Ullal is a business hero of mine, so I don't want to... >> Steve: Yeah, mine too. >> I don't want to interrogate her, she's awesome. >> Steve: Yeah. >> But what do you mean by that? Because can't Cisco come at this from their networking perspective and security and bring that in? What do you mean by they're not in the Cloud conversation? >> They're not in the conversation. >> David: Okay, defend that. >> And the reason is they were about four years ago. So when you're four years ago, you're moving into the Cloud, what's the first thing you do? I'm going to grab my CSR and I'm going to try to jam it in the Cloud. Guess what? The CSR doesn't even know it's in the Cloud, it's looking for ports, right? And so what happens is the operational model is horrendous, so all the Cloud people, it just is like oil and water, so they go, oh, that was horrendous. So no one's doing that, so what happens in the Cloud is they realize the number one thing is the Cloud operational model. I need that simplicity, I have to be a single Terraform provider, infrastructure is code. Where do I put my box with my wires? That's what the on-prem hardware people think. >> David: The selling ports your saying? >> The selling boxes. >> David: Yeah. >> And so they'll say, "Oh, we got us software version of it, it runs as a VM, it has no idea it's in the Cloud." It is not Cloud Native, I call that Cloud naive, they don't understand so then the model doesn't work. And so then they say, "Okay, I'm not going to do that." Then the only other thing they can do, is they look at the Cloud providers themselves and they say, "All right, I'm going to use Native constructs, what do you got?" And what happens basically is the Cloud providers say, "Well, we do everything and anything you'll ever need and networking and network security." And the customers, "Oh my God, it's fantastic." Then they try to use it and what they realize is you get very basic level services, and you get no visibility and control because they're a black box, you don't get to go in. How about troubleshooting, Packet Captures, simple things? How about security controls, performance traffic engineering, performance controls, visibility nothing, right? And so then they go, "Oh shit, I'm an enterprise, I'm not just some DevOps Danny three years ago, who was just spinning up workloads and didn't care about security." No, that was the Cloud three years ago. This is now United, BNY, Nike. This is like elite of elite. So when my VC was here, he said, "It's happening." That's what he meant, it's happening. Meaning enterprises, the dogs are eating the dog food and they need visibility and control, they cannot get it from the Cloud providers. >> It's happening in early days Dave. >> So Steve, we're going to stipulate that you can't jam this stuff into Cloud, but those dinosaurs are real and they're there. Explain how you... >> Steve: Well you called them dinosaurs not me but they're roaming the earth and they're going to run out of food pretty soon. (all laughing) The comet hit the earth. >> Hey, they're going to go down fighting. (all laughing) >> But the dinosaurs didn't all die the day after the comet hit the earth... >> Steve: That's right. >> They took awhile. >> Steve: They took a while. >> So, how are you going to saddle them up? That's the question because you're... >> Steve: It's over there walking dead, I don't need to do anything. >> Is it the captain Kirk to con, let them die. >> Steve: Yeah. >> Because you're in the Cloud, you're multicloud... >> Steve: Yeah. >> That's great, but 80% of my IT still on-prem and I still have Cisco switches. Isn't that just not your market or? >> When IBM and DEC did we have to do anything with IBM and DEC in the 90s, early 90s, when we created BC client server, IP architectures? No, they weren't in the conversation. >> David: Yeah. >> So, we dint compete with them, just like whatever they do on-prem, keep doing it, I wish you the best. >> But you need to integrate with them and play with them. >> Steve: No. >> Not at all? >> No, no we integrate, here is the thing that's going to happen, so to the on-prem people, it's all point of reference. They look at Cloud as off-prem, I'm going to take my operational model on-prem and I'm going to push it into the Cloud. And if I push it into multiple Clouds, they're going to call that multicloud, see we are multicloud. You're pushing your operational model into the Cloud. What's happening is Cloud has won, it won two and a half years ago with every enterprise. It's like a rock in the water. And what's going to happen is that operational model is moving out to the edge, it's moving to the branch, it's moving to the data center and it's moving into edge computing. That's what's happening... >> So outpost, so I put an outpost in my data center... >> Outpost looks like... >> Is that Aviatrix? >> Absolutely, we're going to get dragged with that... >> Dave: Okay, alright. >> Because we're the networking and network security provider, and as the company pushes out, that operational model is going to move out, not the existing on-prem OT, IT branch office then pushing in. And so, what's happening is you're coming at it from the wrong perspective. And this wave is just going to push over and so I'm just following behind this wave of AWS and Azure and Google. >> Here's the thing, you can do this and you don't have a bunch of legacy deductible debt... >> Steve: Yeah. >> So you can be Cloud Native, multicloud native, I think you called it? >> Steve: Yeah, yeah. >> I love it, you're building castles on the sand. >> Steve: Yeah. >> Jerry Chen's thing. >> Steve: Yeah. >> Now, the thing is, today's executives, they're not as naive as Ken Olsen, UNIX as, "Snake oil," who would need a PC, so they're not in denial. >> They're probably not in denial, yeah. >> Right, and so they have some resources, so the problem is they can't move as fast as you can. So, you're going to do really well. >> Steve: Yeah. >> I think they'll eventually get there Steve, but you're going to be, I don't know how many, four or five years ahead, that's a nice lead. >> That's a bet I'll take any day. >> David: Then what you don't think they'll ever get there? >> No, 10 years. (steve laughing) >> Okay, but they're not going out of business. >> No, I didn't say that. >> I know you didn't. >> What they're doing, I wish them all the best. >> Because a lot of their customers move... >> I don't compete with them. >> Yeah. We were out of time. >> Yeah. >> What did you mean by AWS is like Sandals? You mean like cool like Sandals? >> Steve: Oh, no, no, no. I don't want to... >> You mean like the vacation place? >> Have you ever been to Sandals? >> I never done it. What do you mean by that? >> There coming, there coming. Which version of sandals (indistinct)? (people cross talking) >> This is for an enterprise by the way, and look, Sandals is great for a lot of people but if you're a Cloud provider, you have to provide the common set of services for the masses because you need to make money. And oh, by the way, when you go to Sandals, go try it, like get a bottle of wine, they say, "We got red wine or white wine?" "Oh, great, what kind of red wine?" "No, red wine and it's in a box." And they hope that you won't know the difference. The problem is some people in enterprises want Four Seasons, so they want to be able to swipe the card and get a good bottle of wine. And so that's the thing with the Cloud, but the Cloud can't offer up a 200 bottle of wine to everybody. My mom loves box wine, so give her box wine. Where ISBs like us come in, is great but complimentary to the Cloud provider for that person who wants that nice bottle of wine because if AWS had to provide all this level of functionality for everybody, their instant sizes would be too big, >> Too much cost for that. (people cross talking) You're right on. And as long as you can innovate fast and stay ahead of that and keep adding value... >> Well, here's the thing, they're not going to do it for multicloud either though. >> David: I wouldn't trust them to do it with multicloud. >> No. >> David: I wouldn't. >> No enterprise would and I don't think they would ever do it anyway. >> That makes sense. Steve, we've got to go man. You're awesome, love to have you on theCUBE, come back anytime. >> Awesome, thank you. >> All right, keep it right there everybody. You're watching theCUBE, the leader in enterprise tech coverage. (bright music)

Published Date : Dec 2 2021

SUMMARY :

great to see you man. last show we did was with you guys. Steve: Don't say we Steve: Yeah, was as the Started, the company was standing start That's good, you got we didn't have any fortune 500s, and that's kind of the is how fast do you scale? Steve: We are going as So okay, let's talk about the big trends So, if you think of... You got to explain that. It's the CEO saying we are digitizing and then provide a single for a couple of years now, And I said, "The guys who do this, when you look back at the world of call it I don't care if the physical stack I want an attraction and so you see Datadog, you see Snowflake, Well, you guys make Well, that's the you deflect traffic to this and we show you where that all is And so every single Okay, but now you've made some Okay, so you said I think you said the risk, I don't want to interrogate And the reason is they and you get no visibility and control that you can't jam this stuff into Cloud, and they're going to run Hey, they're going to go down fighting. But the dinosaurs didn't all die That's the question because you're... I don't need to do anything. Is it the captain Kirk Because you're in the and I still have Cisco switches. When IBM and DEC did I wish you the best. But you need to integrate with them here is the thing that's going to happen, So outpost, so I put an to get dragged with that... and as the company pushes out, Here's the thing, you can do this building castles on the sand. Now, the thing is, today's executives, so the problem is they can't I don't know how many, No, 10 years. Okay, but they're not What they're doing, I Because a lot of Yeah. I don't want to... do you mean by that? (people cross talking) And so that's the thing with the Cloud, And as long as you can innovate Well, here's the thing, them to do it with multicloud. and I don't think they to have you on theCUBE, the leader in enterprise tech coverage.

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Steve Carefull, PA Consulting Group, and Graham Allen, Hampshire County | AWS PS Partner Awards 2021


 

>> Narrator: From theCUBES studios in Palo Alto in Boston connecting with thought leaders all around the world. This is theCUBE conversation. >> Hello and welcome to the 2021 AWS global public sector partner awards. I'm your host Natalie Erlich. Today we're going to highlight the most valuable valuable Amazon connect appointment. And we are now joined by Steve Careful, adult social care expert PA consulting group and Graham Allen, the director of adults health and care at Hampshire county council. Welcome gentlemen to today's session. >> Thank you Natalie >> I love you Natalie. >> Well by now we are really familiar the call to shelter in place and how it especially affected the most vulnerable of people. Give us some experience or some insight on your experience with that, especially in light of some of the technology that was deployed. Let's start with you, Graham. >> Yeah, Thank you. So just by way of context, Hampshire county council is one of the largest areas of local government in England. So we have a population of 1.4 million people. And when a lockdown was imposed by the national government of England in the 23rd of March 2020. Shortly thereafter the evidence in terms of vulnerabilities around COVID-19 strongly identified that people with a range of clinical conditions were most vulnerable and needed to shield and self issolate. And for the size of our population, we quickly were advised that roughly some 30,000 people in the initial carts because of political vulnerabilities needed to sheild and receive a variety of support shortly after that through the summer of 2020 that number increased some 50,000. And then by January of this year that number further increased based on the scientific and medical evidence to 83,000 people in total. So that represented a huge challenge for us in terms of offering support, being able to make sure that not only practical tasks related to obtaining shopping food and so on and so forth, but also medications but also the real risks of self isolation. Many of the people that we were needing to support when here the two known to us as a social care provider. They were being advised through clinical medical evidence needs and many of those people lived alone. So the real risk of self isolation not seeing anyone potentially for an extended period of time and the risks of their wellbeing was something very significant to us. So we needed very rapidly to develop a solution in terms of making contact, being able to offer that support. >> Yeah and I'd love it now to get your take Steve on how PA consulting group helped deliver on that call on that need. >> True so we have an existing relationship with Graham and the council, we've been working together for number of years, delivering care technology solutions to service users around the county. We were obviously aware there was a major issue as COVID and lockdown began. So we sat down with Graham and his colleagues to ask what we could do to help. We used our relationship with AWS and our knowledge of the connect platform to suggest a mechanism for making outbound calls really at scale. And that was the beginning of the process. We were very quickly in a position where we were able to actually get that service running live. In fact, we had a working prototype within four days and a live service in seven days. And from that point on of those many thousands of people that Graham's alluded to, we were calling up to two and a half thousand a day to ask them did they need any help? Were they okay? If they did need help, If they responded yes, to those, to that question we were then able to put them through to a conventional call handler in our call center where a conversation could take place about what their needs were. And as Graham said, in many cases that was people who couldn't get out to get food shopping, people who were running short of clinical medical supplies, people who needed actually some interesting things pet care came up quite often people who couldn't leave the house home and look after their dog, they just needed some help locally. So we had to integrate with local voluntary services to get those those kinds of results and support delivered to them across the whole of Hampshire and ultimately throughout the whole of the COVID experience. So coming right up until March of this year. >> Right well, as the COVID pandemic progressed and, you know evolved in different stages, you know, with variants and a variety of different issues that came up over the last year or so, you know how did the technology develop how did the relationship develop and, you know tell us about that process that you had with each other. >> So the base service remained very consistent that different points in the year, when there were different issues that may be needed to be communicated to to the service users we were calling we would change and update the script. We would improve the logistics of the service make it simpler for colleagues in the council to get the data into the system, to make the calls. And basically we did that through a constant series of meetings checkpoint, staying in touch and really treating this as a very collaborative exercise. So I don't think for all of us COVID was a constant stream of surprises. Nobody could really predict what was going to happen in a week or a month. So we just have to all stay on our toes keep in touch and be flexible. And I think that's where our preferred way of working and that of AWS and the Hampshire team we were working with we really were able to do something that was special and I'm very fleet of foot and responsive to needs. >> Right and I'd also love to get Graham's insight on this as well. What of results have you seen, you know do you have any statistics on the impact that it made on people? Did you receive any qualitative feedback from the people that use the service? >> Yeah, no, absolutely. We did. And one of the things we were very conscious of from day one was using a system which may have been unfamiliar to people when the first instance in terms of receiving calls, the fact that we were able to use human voice within the call technology, I think really, really assisted. We also did a huge amount of work within a Hampshire county council. Clearly in terms of the work we do day in, day out we're well-known to our local population. We have a huge range of different responsibilities ranging from maintenance of the roads through to the provision of local services, like libraries and so on and so forth, and also social care support. So we were able to use all of that to cover last. And Steve has said through working very collaboratively together with a trusted brand Hampshire county council working with new technology. And the feedback that we received was both very much data-driven in real time, in terms of successful calls and also those going through to call handlers and then the outcomes being delivered through those call handlers to live services out and about around the county but also that qualitative impact that we had. So across Hampshire county council we have some 76 elected members believe me they were very active. They were very interested in the work that we were doing in supporting our most vulnerable residents. And they were receiving literally dozens of phone calls as a thank you by way of congratulating. But as I say, thanking us and our partners PA at district council partners and also the voluntary community sector in terms of the very real support that was being offered to residents. So we had a very fully resolved picture of precisely what was happening literally minute by minute on a live dashboard. In terms of outgoing calls calls going through the call handlers and then successful call completion in terms of the outcomes that were being delivered on the ground around the County of Hampshire. So a phenomenally successful approach well appreciated and well, I think applauded by all those receiving calls. >> Terrific insight. Well, Steve, I'd love to hear from you more about the technology and how you put the focus on the patient on the person really made it more people focused and you know, obviously that's so critical in such a time of need. >> Yeah, you're absolutely right, Natalie. We, I think what we were able to do because I myself and my immediate team have worked with Hampshire and other local authorities on the social care side for so long. We understood the need to be very person focused. I think sometimes with technology, it comes in with it with a particular way of operating that isn't necessarily sensitive to the audience. And we knew we had to get this right from day one. So Graham's already mentioned the use of human voice invoicing the bulk call. that was very, very important. We selected a voice actress who had a very reassuring clear tone recognizing that many of the individuals we were calling would have been would have been older people maybe a little hard of hearing. We needed to have the volume in the call simple things like this were very important. One of the of the debates I remember having very early on was the choice as to whether the response that somebody would give to the question, do you need this? Or that could be by pressing a digital on the phone. We understood that again, because potentially of frailty maybe a little lack of dexterity amongst some of the people we'd be calling that might be a bit awkward for them to take the phone away from their face and find the button and press the button in time. So we pursued the idea of an oral response. So if you want this say, yes if you don't want it to say no and those kinds of small choices around how the technology was deployed I think made a really big difference in terms of of acceptance and adoption and success in the way the service run. >> Terrific. Well Graham I'd like to shift it to you. Could you give us some insight on the lessons that you learned as a result of this pandemic and also trying to move quickly to help people in your community? >> Yeah, I think the lessons in some of the lessons that we've, again learned through our response to the pandemic, are lessons that to a degree have traveled with us over a number of years in terms of the way that we've used technology over a period, working with PA, which is be outcome focused. It's sometimes very easy to get caught up in a brilliant new piece of technology. But as Steve has just said, if it's not meeting the need if we're not thinking about that human perspective and thinking about the humanity and the outcomes that we're seeking to deliver then to some degree it's going to fail And this might certainly did not fail in any way shape or form because of the thoughtfulness that was brought forward. I think what we learned from it is how we can apply that as we go forward to the kinds of work that we do. So, as I've already said we've got a large population, 1.4 million people. We are moving from some really quite traditional ways of responding to that population, accelerated through our response to COVID through using AI technologies. Thinking about how we embed that more generally would a service offer not only in terms of supporting people with social care needs but that interface between ourselves and colleagues within the health sector, the NHS to make sure that we're thinking about outcomes and becoming much more intuitive in terms of how we can engage with our population. It's also, I think about thinking across wider sectors in terms of meeting people's needs. One of the, I think probably unrealized things pre COVID was the using virtual platforms of various kinds of actually increased engagement with people. We always thought in very traditional ways in order to properly support our population we must go out and meet them face to face. What COVID has taught us is actually for many people the virtual world connecting online, having a variety of different technologies made available to support them in their daily living is something that they've absolutely welcomed and actually feel much safer through being able to do the access is much more instant. You're not waiting for somebody to call. You're able to engage with a trusted partner, you know face-to-face over a virtual platform and get an answer more or less then and there. So I think there's a whole range of opportunities that we've learned, some of which we're already embedding into our usual practice. If I can describe anything over the last 15 months as usual but we're taking it forward and we hope to expand upon that at scale and at pace. >> Yeah, that's a really excellent point about the rise of hybrid care, both in the virtual and physical world. What can we expect to see now, moving forward like to shift over to our other guests, you know, what do you see next for technology as a result of the pandemic? >> Well, there's certainly been an uptake in the extent to which people are comfortable using these technologies. And again, if you think about the kind of target group that Graham and his colleagues in the social care world are dealing with these are often older people people with perhaps mobility issues, people with access issues when it comes to getting into their GP or getting into hospital services. The ability for those services to go out to them and interact with them in a much more immediate way in a way that isn't as intrusive. It isn't as time consuming. It doesn't involve leaving the house and finding a ways on public transport to get to see a person who you're going to see for five minutes in a unfamiliar building. I think that that in a sense COVID has accelerated the acceptance that that's actually pretty good for some people. It won't suit everybody and it doesn't work in every context, but I think where it's really worked well and works is a great example of that. Is in triaging and prioritizing. Ultimately the kinds of resources Graham's talked about the people need to access the GPs and the nurses and the care professionals are in short supply. Demand will outstrip will outstrip supply. therefore being able to triage and prioritize in that first interaction, using a technology ruse enables you to ensure you're focusing your efforts on those who've got the most urgent or the greatest need. So it's a kind of win all around. I think there's definitely been a sea change and it's hard to see hard to see people going back just as the debate about, will everybody eventually go back to offices, having spent a working at home? You know, I think the answer is invariably going to be no, some will but many won't. And it's the same with technology. Some will continue to interact through a technology channel. They won't go back to the face-to-face option that they had previously. >> Terrific. Well, thank you both very much. Steve Careful PA consulting group and Graham Allen Hampshire county council really appreciate your, your insights on how this important technology helped people who were suffering in the midst of the pandemic. Thank you. >> Steve: You're welcome. >> Graham: Thank you. >> Well, that's all for this session. Thank you so much for watching. (upbeat music)

Published Date : Jun 30 2021

SUMMARY :

leaders all around the world. and Graham Allen, the director some of the technology Many of the people that we were needing now to get your take Steve and the council, how did the relationship develop and, and that of AWS and the Hampshire on the impact that it made on people? of the outcomes that were on the person really made of the individuals we were insight on the lessons and the outcomes that of hybrid care, both in the in the extent to which midst of the pandemic. Thank you so much for watching.

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Steve Gordon, Red Hat | KubeCon + CloudNativeCon Europe 2021 - Virtual


 

>> Announcer: From around the globe, it's theCUBE with coverage of KubeCon and CloudNativeCon Europe 2021-Virtual, brought to you by Red Hat, the Cloud Native Computing Foundation and Ecosystem Partners. >> Hey, welcome back everyone to theCUBE's coverage of KubeCon and CloudNativeCon 2021-Virtual. I'm John Furrier, your host here on theCUBE. We've got Steve Gordon, Director of Product Management, Cloud Platforms at Red Hat. Steve, welcome to theCUBE, good to see you, thanks for coming on. >> Hey John, thanks for having me on, it's great to be back. >> So soon we'll be in real life, I think North America show, this is for the Europe Virtual, I think the North American one might be in person. It's not yet official. We'll hear, but we'll find out, but looking good so far. But thanks for all your collaboration. You guys have been a big part of the CNCF we've been covering on theCUBE, as you know, since the beginning. But, I wanted to get into the Edge conversation that's been going on. And first I want to just get this out there. You guys are sponsoring Edge Day here at KubeCon. I want you to bring that together for us, because this is a big part of what Red Hat's talking about and frankly customers. The Edge is the most explosive growth area. It's got the most complexity, it's crazy. It's got data, it's got everything at the Edge. Everything's happening. How important is Kubernetes to Edge Computing? >> Yeah, it's certainly interesting to be here talking about it now, and having kind of a dedicated Kubernetes Edge Day. I was thinking back earlier, I think it was one of the last in-person KubeCon events I think, if not the last, the San Diego event where there was already kind of a cresting of interest in Edge and kind of topics on the agenda around Edge. And it's just great to see that momentum has continued up to where we are today. And really more and more people not only talking about using Kubernetes for Edge, but actually getting in there and doing it. And I think, when we look at why people are doing that, they're really leaning into some of the things that they saw as strengths of Kubernetes in general, that they're now able to apply to edge computing use cases in terms of what they can actually do in terms of having a common interface to this very powerful platform that you can take to a growing multitude of footprints, be they your public cloud providers, where a lot of people may have started their Kubernetes journey or their own data center, to these edge locations where they're increasingly trying to do processing closer to where they're collecting data, basically. >> You know, when you think about Edge and all the evolution with Cloud Native, what's interesting is Kubernetes is enabling a lot of value. I'd like to get your thoughts. What are you hearing from customers around use cases? I mean, you are doing product management, you've got to document all the features, the wishlist. You have the keys to the kingdom on what's going on over at Red Hat. You know, we're seeing just the amazing connectivity between businesses with hybrid cloud. It's a game changer. Haven't seen this kind of change at this level since the late '80s, early '90s in terms of inflection point impact. This is huge. What are you hearing? >> I think it's really interesting that you use the word connectivity there because one of the first edge computing use cases that I've really been closely involved with and working a lot on, which then grows into the others, is around telecommunications and 5G networking. And the reason we're working with service providers on that adoption of Kubernetes as they build 5G basically as a cloud native platform from the ground up, is they're really leveraging what they've seen with Kubernetes elsewhere and taking that to deliver this connectivity, which is going to be crucial for other use cases. If you think about people whether they're trying to do automotive edge cases, where they're increasingly putting more sensors on the car to make smarter decisions, but also things around the infotainment system using more and more data there as well. If you think about factory edge, all of these use cases build on connectivity as one of the core fundamental things they need. So that's why we've been really zoomed in there with the service providers and our partners, trying to deliver a 5G networking capabilities as fast as we can and the throughput and latency benefits that come with that. >> If you don't mind me asking, I got to just go one step deeper if you don't mind. You mentioned some of these use cases, the connectivity. You know, IoT was the big buzz word, okay IoT. It's an Edge, it's Operational Technology, or it's a dumb endpoint or a node on the network has connectivity. It's got power. It's a purpose built device. It's operating, it's getting surveillance data, whatever the hell it's doing, right. It's got Edge. Now you're bringing in more intelligent, which is an IT kind of thing, state, databases, caching. Is the database too slow? Is it too fast? So again, it brings up more complexity. Can you just talk about how you view that? Because this is what I'm hearing, what do you think? >> Yeah, I agree. I think there's a real spectrum, when we talk about edge computing, both in terms of the footprints and the locations, and the various constraints that each of those imply. And sometimes those strengths can be, as you're talking about as a specially designed board which has a very specific chip on it, has very specific memory and storage constraints or it can be a literal physical constraint in terms of I only have this much space in this location to actually put something, or that space is subject to excess heat or other considerations environmentally. And I think when we look at what we're trying to provide, not just with Kubernetes but also with Linux, is a variety of solutions that can help people no matter where they are along that spectrum of the smallest devices where maybe Red Hat Enterprise Linux, or REL for Edge is suitable to those use cases where maybe there's a little more flexibility in terms of, what are the workloads I might want to run on that in the future? Or how do I want to grow that environment potentially in the future as well? If I want to add nodes, then all of a sudden, the capability that nannies brings can be a more flexible building base for them to start with. >> So with all of these use cases and the changing dynamics and the power dynamics between Operational Technology in IT, which we're kind of riffing on, what should developers take away from that when they're considering their development, whether they just want an app, be app developers, programming the infrastructure or they're tinkering with the underlying, some database work, or if they're under the hood kind of full dev ops? What should developers take into consideration for all these new use cases? >> Yeah, I think one of the key things is that we're trying to minimize the impact to the developer as much as we can. Now of course, with an edge computing use case where you may be designing your application specifically for that board or device, then that's a more challenging proposition. But there's also the case increasingly where that intelligence already exists in the application somewhere, whether it's in the data center or in the cloud, and they're just trying to move it closer to that endpoint, where the actual data is collected. And that's where I think there's a really powerful story in terms of being able to use Kubernetes and OpenShift as that interface that the application developer interacts with but can use that same interface, whether they're running in the cloud maybe for development purposes, but also when they take it to production and it's running somewhere else. >> I got to ask you the AI impact because every conversation I have or everyone I interview that's an expert as a practitioner is usually something along the lines of chief architect of cloud and AI. You're seeing a lot of cloud, SRE, cloud-scale architects meeting and also running the AI piece, especially in industries. So AI as a certain component seems to be resonating from a functional persona standpoint. People who are doing these transformations tend to have cloud and AI responsibility. Is that a fluke or is that just the pattern that's real? >> No, I think that's very real. And I think when you look at AI and machine learning and how it works, it's very data centric in terms of what is the data I'm collecting, sending back to the mothership, maybe in terms of actually training my model. But when I actually go to processing something, I want to make that as close as I can to the actual data collection, so that I can minimize what I'm trying to send back. Particularly, people may not be as cognizant of it, but even today, many times we're talking about sites where that connectivity is actually fairly limited in some of these edge use cases still today. So what you're actually putting over the pipe is something you're still trying to minimize, while trying to advance your business and improve your agility, by making these decisions closer to the edge. >> What's the advantage for Red Hat? Talk about the benefits. What are you guys bringing to the table? Obviously, hybrid cloud is the new shift. Everyone's agreed to that. I mean, pretty much the consensus is public clouds, great, been there, done that. It's out there pumping out as a resource, but now enterprise is goading us to keep stuff on premises, especially when you talk about factories or whatever, on premises, things that they might need, stuff on premise. So it's clear hybrid is happening. Everyone's in agreement. What does Red Hat bring to the table? What's in it for the customer? >> Yeah, I think I would say hybrid is really an evolving at the moment in terms of, I think, Hybrid has kind of gone through this transition where, first of all, it was maybe moving from my data center to public cloud and I'm managing most of those through that transition, and maybe I'm (indistinct) public clouds. And now we're seeing this transition where it's almost that some of that processing is moving back out again closer to the use case of the data. And that's where we really see as an extension of our existing hybrid cloud story, which is simply to say that we're trying to provide a consistent experience and interface for any footprint, any location, basically. And that's where OpenShift is a really powerful platform for doing this. But also, it's got Kubernetes at the heart of it. but it's also worth considering when we look at Kubernetes, is there's this entire Cloud Native ecosystem around it. And that's an increasingly crucial part of why people are making these decisions as well. It's not just Kubernetes itself, but all of those other projects both directly in the CNCF ecosystem itself, but also in that broader CNCF landscape of projects which people can leverage, and even if they don't leverage them today, know they have options out there for when they need to change in the future if they have a new need for their application. >> Yeah, Steve, I totally agree with you. And I want to just get your thoughts on this because I was kind of riffing with Brian Gracely who works at Red Hat on your team. And he was saying that, you know, we were talking about KubeCon + CloudNativeCon as the name of the conference. He's a little bit more CloudNativeCon this year than KubeCon, inferring, implying, and saying that, okay so what about Kubernetes, Kubernetes, Kubernetes? Now it's like, whoa, CloudNative is starting to come to the table, which shows the enablement of Kubernetes. That was our point. The point was, okay, if Kubernetes does its job as creating a lever, some leverage to create value and that's being rendered in CloudNative, and that enterprise is, not the hardcore hyperscalers and/or the early adopters, I call it classic enterprise, are coming in. They're contributing to open source as participants, and they're harvesting the value in creating CloudNative. What's your reaction to that? And can you share your perspective on there's more CloudNative going on than ever before? >> Yeah, I certainly think, you know, we've always thought from the beginning of OpenShift that it was about more than just Linux and Kubernetes and even the container technologies that came before them from the point of view of, to really build a fully operational and useful platform, you need more than just those pieces. That's something that's been core to what we've been trying to build from the beginning. But it's also what you see in the community is people making those decisions as well, as you know, what are these pieces I need, whether it's fairly fundamental infrastructure concerns like logging and monitoring, or whether it's things like trying to enable different applications on top using projects like KubeVert for virtualization, Istio for service mesh and so on. You know, those are all considerations that people have been making gradually. I think what you're seeing now is there's a growing concern in some of these areas within that broad CNCF landscape in terms of, okay, what is the right option for each of these things that I need to build the platform? And certainly, we see our role is to guide customers to those solutions, but it's also great to see that consensus emerging in the communities that we care about, like the CNCF. >> Great stuff. Steve, I got to ask you a final question here. As you guys innovate in the open, I know your roadmaps are all out there in the open. And I got to ask you, product managing is about making decisions about what you what you work on. I know there's a lot of debates. Red Hat has a culture of innovation and engineering, so there's heated arguments, but you guys align at the end of the day. That's kind of the culture. What's top of mind, if someone asks you, "Hey, Steve, bottom line, I'm a Red Hat customer. I'm going full throttle as a hybrid. We're investing. You guys have the cloud platforms, what's in it for me? What's the bottom line?" What do you say? >> Yeah, I think the big thing for us is, you know, I talked about that this is extending the hybrid cloud to the edge. And we're certainly very conscious that we've done a great job at addressing a number of footprints that are core to the way people have done computing today. And now as we move to the edge, that there's a real challenge to go and address more of those footprints. And that's, whether it's delivering OpenShift on a single node of itself, but also working with cloud providers on their edge solutions, as they move further out from the cloud as well. So I think that's really core to the mission is continuing to enable those footprints so that we can be true to that mission of delivering a platform that is consistent across any footprint at any location. And certainly that's core to me. I think the other big trend that we're tracking and really continuing to work on, you know, you talked about AI machine learning, the other other space we really see kind of continuing to develop and certainly relevant in the work with the telecommunications companies I do but also increasingly in the accelerator space where there's really a lot of new and very interesting things happening with hardware and silicon, whether it be kind of FPGAs, EA6, and even the data processing units, lots of things happening in that space that I think are very interesting and going to be key to the next three to five years. >> Yeah, and software needs to run on hardware. Love your tagline there. It sounds like a nice marketing slogan. Any workload, any footprint, any location. (laughs) Hey, DevSecOps, you got to scale it up. So good job. Thank you very much for coming on. Steve Gordon, Director of Product Management, Clout Platforms, Red Hat, Steve, thanks for coming on. >> Thanks, John, really appreciate it. >> Okay, this is theCUBE coverage of KubeCon and CloudNativeCon 2021 Europe Virtual. I'm John Furrier, your host from theCUBE. Thanks for watching. (serene music)

Published Date : May 4 2021

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Steve McMillan, Teradata | CUBE Conversation | March 2021


 

(upbeat music) >> When I was a young analyst at IDC I remember sitting in a packed boardroom, listening to this new company called Teradata introduce a machine, that was specially designed to make databases run much faster at far less cost. At the time, the most advanced disc drive in the world was 2.5 gigabytes and it costs more than a $100,000. It was the size of a giant refrigerator. There was not a single data center in the US that housed the terabyte of data, underscoring this young startups, Moxie, with a name like Teradata. Fast forward nearly 40 years and the company is still going strong. It has a robust tech stack that has been matured and hardened over the decade, over the decades with capabilities around things like referential integrity, sophisticated workload management and support for complex joins, and many other factors. Recently, the company's financial performance has been in the news, with an earnings and revenue beat, in a large part attributed to its cloud business model. The stock roughly doubled in a few days as surprised investors took notice. Welcome to this CUBE Conversation, my name is Dave Vellante, and we're here with Steve McMillan, who's the CEO of Teradata, to give us the updates, Steve welcome. >> Hey Dave, it's great to be here, thanks for having me. >> Okay, so you're very welcome. So what's happening with Teradata? What's behind the recent surprise and the momentum that you're seeing? >> Look, Dave, I think over the last 12 to 18 months, we've just been continuously improving our cloud capabilities and the performance of our cloud business. I took over as CEO of Teradata in June of last year, and it's been my pleasure to really focus the company on a cloud-first agenda. And what that's really mean is that, we've built a great leadership team with some key new appointments, a new chief product officer, a new chief strategy officer, and most recently our new chief revenue officer, to really build up our cloud credentials and capability. We've also done things like completely invert our R&D spend. So we spend nearly $300 billion on research and development every year, but previously our focus have been only 30% of our spend was in cloud, we'll flipped that around to have 70% of our investment in cloud, and 30% on-prem, enabling us to do things like go general availability of Teradata in Google Cloud in Q3 of last year. And roles of these investments in moving that investment envelope has really enabled us to put forward Teradata as a very relevant modern cloud platform for our customers. And that's enabled us to win in the cloud fairly significantly. And we always knew that at some point, we would declare to the street what cloud revenues were, but we wanted to make sure that they were a substantial and relevant, and we felt that at over $100 million dollars of ARR and with an outlook to double that this year, that those were the kind of metrics that were going to get the market and our customers' attention in terms of us being modern and relevant. >> I got a lot of questions based on that. Thank you for that upfront. But so let me ask you, so you took over as CEO less than 90 days into a global pandemic. And so, how much did that affect your thinking around cloud-first? Did you come in, before that knowing this was the direction you're going to take the company, was that accelerated, can you comment? >> Look, I think, taking over at Teradata, you pointed out in the introduction, a 40-year heritage event at essentially inventing the enterprise data warehouse marketplace. I knew I was taking over a company with a fantastic heritage and a fantastic culture, a set of people that are absolutely focused on and are incredibly proud of Teradata's technology it's capability and how Teradata helps transform how businesses work and people lives through data. What I saw is, we had to really focus on what the market and our customers were looking for, and that meant we emphasizing the importance of cloud and saved the company. So it was really a lot about focus, and then about developing the culture of the company to be able to execute. In terms of the pandemic, I think the pandemic has act as an accelerant to digital transformation, as organizations want to use data to help optimize how they operate, makes sure they're operating effectively and efficiently. One of the customer examples that we had in our last quarter, was an airline in the US investing in Teradata technology to do just that, as clearly a distressed industry, but they see how the power of data can optimize their supply chain to enable them to work more effectively and more efficiently. >> Great, I want to get into some of those customer examples, but I want to stick on cloud-first for a minute. So it sounds like cloud-first is a mindset but then leads to sort of investment priorities. And there are some pretty prominent companies that had a switch from a sort of on-prem to a cloud-first mentality, Microsoft is the most obvious, but there are others. But what really does cloud-first mean for your customers? >> Well, what it means is, we really think about the future digital strategy of our customers, and clearly all of our customers want to embrace cloud. It's also about data gravity, where is data moving to? And we see the data gravity of many companies, we focus on the top 10,000 companies in the world where they're operating at that level of scale, Teradata can really give them the right kind of solution that meets their business requirements. But as that data gravity is moving towards the cloud, it really means that we have to be in front of that, and we have to have the technology in place to capture that data as it moves to the cloud. And so the vision from a product perspective in terms of cloud-first, is to be the leader from a connected multi-cloud data platform perspective. And I that each component of that product description is really important, connected in terms of being able to access data either in native object store or in loads of different data sources, multi cloud in terms of being available across all of the cloud platforms, but for our existing customers extending and reaching into their on-prem capabilities, and from a data platform, thinking about it in terms of the services that Teradata has been known for, in terms of enterprise data warehousing but also real data analytics capabilities that we built into our core SQL engine. So super excited about the future of Teradata in this cloud first world. >> Yes, the definition of cloud, by the way of course it is evolving as we all know. And I spent a fair amount of my time trying to squint through earnings statements, and figure out okay, what's exactly in there? So, $100 million in ARRs, that's that's a pretty big number. I mean, for a lot of companies, that's like they're getting ready for an IPO if they're doing that kind of ARR. So what is in that cloud number? I presume there's a hybrid, a component of that, but can you help us understand what's that definition? >> Yeah, we were very careful with that because we wanted to be assured that we're talking to you all about cloud and being true cloud. So that is just revenues of our vantage product running in AWS or Azure or Google Cloud. It doesn't include any private cloud or hybrid cloud environment. So we wanted to be really specific about, that's a success and the hyper scaler environment and the public cloud environment. Thanks for asking that question, that's great. >> Thank you for the answer, and that's really important. There's just so much cloud washing going on, and so it's good to hear that you're making that clean, what you call the true cloud number, I would agree. That's a great way to look at it. And of course, there's a lot of evolution going on in cloud and on-prem, and from a hybrid standpoint out to the edge, so is your cloud strategy to be compatible with the cloud native AWS, Azure, Google maybe Alibaba someday. But is your strategy also to try to cross connect those clouds in some way which is a kind of metadata challenge. Maybe you could talk about that. >> Yeah, that's exactly that when I use the term, connected multi-cloud data platform, that's exactly the point. We see companies want to have a data fabric that spans across, either from on-premise and from on-prem, but they want to span across those public cloud environments. Our perspective as the companies seem to crave, how to use compute transparently across multi-cloud environments, our perspective is, we want to give that same ability to essentially federate data across a multi-cloud environment. Because the CIO is, I talked to the too, and I'm sure you do too, Dave, they want optionality in terms of cloud provider. They don't want to be locked in to an AWS or an Azure or Google, they want to be able to keep a competitive environment, competitive sourcing environment, be able to use the right services from the right cloud provider. So from a Teradata perspective, one of the other key things about our cloud focus is, we're starting to think about Teradata vantage as much more of a platform rather than a product. And so, you know, we've got 17 integrations in the product to native cloud services and Amazon alone, about 13 in Azure and 12 in Google Cloud, where we utilize and enable our customers to use those native cloud services, in the way that their dev ops teams have become very accustomed to. And I think that level of integration that our R&D spend has enabled recently, has really positioned then our customers minds the ability for Teradata to be modern in terms of that dev ops, and for Teradata to be at the core of their data architecture. And then from a pervade and a fabric perspective, we've really invested in what we called our query grid technology to really be able to federate queries out across multiple cloud environments. And we've put a commercial model in place that we charge per query. So we don't charge per megabyte of storage, that we charge for successful query execution. And our thesis says, if we open the Teradata platform to as many data sources as possible, our customers are going to want to query that data, connect it together, and get unique valuable insights that they can't get anywhere else other than using a solution like Teradata. So we were super excited about that. >> I'm excited too, that it's kind of the Holy grail, because the other thing CIO is telling me Steve is like, look, we've spent a decade in our developers, they got the cloud native thing. They know how to optimize for AWS or Google or Azure, we got that. What we need, is we need to enable the businesses, so if you can abstract away that complexity, that's innovation that they want, 'cause they want to go faster. And this notion of a federated query, I think what I'm hearing is, you're building out the knowledge to wherever the query should be serviced, whether it's remote, or local, on AWS or Azure or Google, or on-prem, you're going to be able to service that query in the most efficient manner. Is that's kind of the vision here? >> That's the vision, that's exactly it. It is a connected, we enable a connected data fabric, a multi-cloud for our biggest customers who are always going to have an on-prem capability. They can reach back into their on-prem system from the data, the storage on-prem, in terms of the data that travels across for that is only though for the query. So you don't need to duplicate queries, you don't need to duplicate data in lots of different places. But not only that, to your point, that this is all about business outcome and use cases. And the 40 years of experience that Teradata has, in terms of helping customers know how to use data to solve business problems, they get that in the cloud with the Teradata that they know, and so that whole, if they want to migrate from on-prem to in the cloud, if they wanted federate, we can give that range of options, layer on top our industry and use case experience to deliver a fantastic overall cloud migration experience to our customer set. >> I like the pricing model too, because essentially, you're charging for value. I mean, I think you look, we've gone through decades and for the past decade, a lot of SAS companies have done really well but it's kind of a one-way street. And the charge per query really is a sort of, to me anyway, a gain share, the customers win, you win, as long as you deliver a good product, they'll stay loyal to you. >> That's right. I think our customers are saying that pricing model relates directly to business value. And the total cost of ownership of the Teradata technology, is as much more efficient and effective, it gives a much better TCO, especially with enterprise skill, either data volumes, data complexity or query complexity or query concurrency. And there's entrust, and I'll reflect back to your opening remarks, right? And not very many people use this. We were born on-prem, but what we're finding in the cloud is that it's given us a better advantage, because we are used to squeezing every bit of performance out of the storage and compute and the Teradata system. So, and our poor SQL engine or workload management and query optimization means that we don't run away with the consumption of compute and storage. What we find from a native cloud pervade that are solutions as to solve these really enterprise skill challenges, they spin up more compute or spin up more storage. And it's an exponential increase in terms of the total cost of ownership, whereas we believe we give a much more predictable cost profile and performance profile, utilizing the technologies that we honed on-prem. >> Yeah, that's an important point. I mean, Teradata is by design, it's architected to be a perfectly tuned system. I mean, and so back in the day, where it was $100, 000 for 2.5 gigabytes, you had better architected it that way. And so the prevailing way to solve these problems today, there's not a lot of ways to skin a cat, but just throwing resources at it as it is the only way. And that as you pointed out, can get a little bit out of control, it makes the CFO's nervous. On the earnings score, you referenced two customer situations where you beat out snowflake for the deal. I wonder if you could add some color and elaborate on that. >> Yeah, we've been working with a number of customers that kind of kicked the tires on cloud native solutions, and we're delighted to see some of them coming by, recommitted to Teradata. And I think there's really a couple of reasons for that. One is the challenge of migration. I guess I think snowflake mentioned that in the earnings call yesterday about the challenge of migrating enterprise workload, from a Teradata perspective, because what you get in the cloud is exactly the same as what you've got on-prem. We can lift and shift, and then we can look to modernize once it's in the cloud. So it's dramatically different approach. So there's no interruption to the business users, so it's less risk, less costs, quicker time to value from a migration perspective. So one of those wins with an e-commerce company in the US, was because the new CTO came in and said, "Those 70 engineers, they'd been working on for the last 12 months." And it was about to try and migrate Teradata workload to a cloud native solution. And he said, "Why don't we just use Teradata in the cloud?" Which was a logical question and we were delighted to help them with that answer. And then the other example really was about, the projected cost of running in the cloud, and how expensive it was going to be once that organization had scaled up to the level of queries and execution that their enterprise was going to be generating, and also from the growth trajectory that they were anticipating, just from a tool cost of ownership perspective Teradata made a lot of sense. And that probably would surprise quite a lot of people over there who have always considered Teradata as being reassuringly expensive. But what we're really demonstrating now is when we think about it in terms of query execution and as customers try alternative solutions to execute the kind of queries the enterprise skill that Teradata does every day, we are actually a really good price performance player. >> Yeah, I don't think anybody would ever question your database chops. I mean, I think people were trying to understand it and I my myself was trying to understand, okay, what happens to the on-prem business? And you're sort of connected the dots there for me. So my question is, what are your on-prem customers? What's their motivation for moving to the cloud? Are they actually leaning in, or are they kind of many of them putting a brick wall around their on-prem, and sort of carving out a cloud agenda? How do you see that evolving? >> Look, I think, and I'm talking about existing customers rather than winning new customers here. But our existing customers are going to continue growing their on-prem environments. You know, if you look at the market analysis it says, between one and 4% growth per annum for the existing on-prem traditional technologies. So, and we expect Teradata to more than gain our share in terms of that one to 4% market share grows every year, but really the growth, the 30% plus growth, in terms of year on year data growth in the cloud, is really driven by that DevOps approach, one to utilize first party cloud services to augment the technology development that's going on inside organizations, also as data starts moving into a SaaS environments, being able to do the analytics of that data that's already in a cloud environment and a cloud environment starts to make a lot of sense. So we are investing in connectors to the sales force, the service now, so that you can have access to that data from Teradata. So we think that hybrid approach, in many of the biggest companies in the world is going to continue to make a lot of sense, but the big growth, and I think is going to be in those cloud environments. >> So as I model, my mental model around Teradata is really holding serve and that on-prem business, low single digit growth, keep that stable, and then you're growing very very rapidly in the ARR model, the cloud business. And then at some point you've got, let's Teradata, 1.8 billion in revenue, somewhere around there. So you've got ways to go before that cloud business is as large as the on-prem business, obviously, but that's the opportunity. And we've seen a number of companies transition through that very successfully. You're obviously communicating to the street, they liked the story. This seems to be some upside people are, you know, the investors are saying, "Well this is an undervalued company you don't have- >> Yeah, no, absolutely. And I would say is, we look at our current ARR, we know that we're going to have a stable base of on-prem ARR for the foreseeable future. But, the ability to migrate some of that ARR to cloud is low hanging fruit in terms of growing our cloudy ARR. But then what we've seen is, once we migrate an on-prem customer to the cloud, it kind of unlocks the Teradata environment for that customer, because, remember we usually run all of the mission critical production workloads, and so that system is like tied tightly down, you don't, if you're the CFO, you don't want the marketing team like disrupting your month end running. But when you're in the cloud, to run those ad hoc queries or ad hoc analytics capabilities, then we can spin up and we can elastically grow more compute, more storage, so that workload can be satisfied, both still predicting those mission critical workloads and the core SQL engine. And so we're seeing the expansion once we move some of those workloads to the cloud and some of those customers to the cloud as being really, really significant. So expanding the ARR that the did have on-prem, when it lands in the cloud, as we've seen more than 50% expansion rates. >> I mean, I see the future. You used the term, I think data fabric, I see the future is data warehouse, data warehouse, data lake or whatever repository you want. Those are just nodes in my mind within that fabric. And you mentioned marketing, if I'm in the marketing department, I want my own data. I have the context, I know what I need, I don't want to be subservient to some complex data pipeline and data scientists to get permission. I just want to... I want to go for it and create data products. And so, my last question is sort of, there's my sort of simple vision. How do you see the future? >> Look, I think I'll give an example of telcos who are increasingly trying to move to be techcos. And how orchestration of data across multiple silos in an enterprise can create significant enterprise value. So if you imagine the IOT use case 5G deployment strategy, you've got all of these 4G handsets, so you just know, telco is wanting to know where all of that usage data is, so that they can mane that usage data into customer usage patterns to then influence their capital allocation strategy as they build out 5G networks. So it takes data from the consumer level and puts it into a corporate planning process, on the really backend of the company. And so we believe with our connected multi-cloud data platform and our outstanding and data warehousing analytics, we can get those kind of most complex use cases, the lever to our customers really successfully. >> Hey Steve, great story, it's clear to me you've got your priorities straight. So thanks so much for coming on theCUBE and sharing your story there. >> Dave, it's been an absolute pleasure, I hope to do it again. >> All right, you got it. And thank you for watching everybody. This is Dave Vellante for theCUBE, we'll see you next time. (upbeat music)

Published Date : Mar 12 2021

SUMMARY :

and the company is still going strong. Hey Dave, it's great to be and the momentum that you're seeing? the last 12 to 18 months, I got a lot of questions based on that. and that meant we emphasizing Microsoft is the most And so the vision from of cloud, by the way and the public cloud environment. and so it's good to hear that in the product to native cloud it's kind of the Holy grail, in terms of the data that travels across and for the past decade, in terms of the total cost of ownership, And so the prevailing way to and also from the growth trajectory for moving to the cloud? in terms of that one to 4% but that's the opportunity. But, the ability to migrate and data scientists to get permission. the lever to our customers it's clear to me you've got I hope to do it again. And thank you for watching everybody.

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Steve Mullaney, Aviatrix | AWS re:Invent 2020


 

>>From around the globe. It's the cube with digital coverage of AWS reinvent 2020 sponsored by Intel, AWS, and our community partners. >>Hello, everyone. Welcome back to the cubes. Virtual coverage of AWS reinvent 2020 it's virtual this year because of the pandemic. We're not there in person and in real life, we're remote. I'm John for a year hosting the cube or the cube virtual. Um, as we continue to cover the three weeks of AWS reinvent and analyze the keynotes, we bring it in, uh, from our Cuban alumni, uh, network experts. And we have here great guest, Steve Malaney, CEO of Ava Trex, industry executive legend, former entrepreneur had done startups, um, been very, very successful with luminary and Silicon Valley, um, Palo Alto networks and the Sierra Cisco, I me, all the companies you've worked for. Um, Steve, great to see you again. >>Oh yeah. Hey awesome. Even if it's just virtual, John's great to be back in the cube. >>Okay, Steve, what's up? Am I muted? I got you. Okay. >>Gotcha. Oh, okay. I just said it's great. They're great to be back in the cube. >>I had to shut up my volume, got to love live cube TV. Um, I wanted to bring you on, because one, we've been talking with you guys and your company that you're now heading. You came off the board to take the helm of Ava tricks. You really saw the vision early on before the pandemic. We were actually, we did a hybrid event with you guys, a digital hybrid and your vision of multi-cloud and hybrid was pretty much in line with what Andy Jassy. And Amazon's now rolling out, except they're not calling it. Multi-cloud, they're just saying hybrid. But when you factor in the edge, the complexity there, you're really talking multiple environments. So I want to get your take, as you look at what Amazon has done in their announcements, they're continuing to power long. What's your analysis. What's your industry take? >>Yeah, I, I think it's, uh, you know, I think it's great. I think, you know, when we were a year ago, it was just a little over a year ago, we were at a multi-cloud conference and I think people kind of thought, wow, is multicloud something that the vendors are wanting to happen because they don't want to be killed by AWS. And you know, I mean, I saw this two years ago, I call it the Cambridge and explosion to cloud where every enterprise to we are now going to move to cloud. And they had been talking about it for six or seven years, but they didn't really mean it. And two years ago I saw they meant it and I knew what was going to happen. It was going to go multi-cloud they we're going to care about day two operations, visibility, control, security, all the things that enterprises care about. And I think, um, you know, what we've seen really over the last year is AWS and all the other cloud providers recognizing this, that the world is going multicloud. Um, and day two operations matter. You've gotta be able to operationalize this and enterprises. Can't just, it's not just about wiring it and building it up. You got do, you can operate it. And so that's, I think the thing that's really interesting is the maturity of the messaging. I would say from AWS to recognize, um, where enterprises are in their journey. >>You know, Steve, I want to just reflect on something. When I was 19 years old in my first job, uh, in New York, it was on a prime mini computer, my first exposure to the enterprise office and then went and worked for IBM and HP and others. I've been in the, around the enterprise. Let me just go back 10 years in Silicon Valley, you could literally count on one or two hands. The number of enterprise experts out there that you knew of that were out circulating that weren't retired. Um, because it went through this kind of commodity stage of outsource everything kind of down to the bone, you know, just keeping the lights on there. Wasn't really a lot of innovation in the enterprise. Now it's the hottest thing in the world. And you, and you look at what's happening with cloud. They're redefining the enterprise in Andy Jassy said to me, and I'm going to interview him, uh, later this week. And you know, he said, we're done with eyes and pads. We checked that's anything. I say anyone, but he's kind of implying that we did. I, as in pass, we're targeting global it. >>Yeah. Well, you know, >>Now enterprise is super hot and you know, it's, it's a whole nother ball game to restructuring on G >>Yeah, I mean, so I, uh, the AWS is marketing slogan, Mark. My words I'll bet you a hundred bucks within the next year is going to change. They are not going to say go build anymore. Right? Because that's what they're going to say. Go consume because no enterprise wants to build and Oh, by the way, here's the other thing that they're now also figuring out. Cause I know Andy Jassy analysis, there's a skills shortage of cloud, so they don't have the skills at the aptitude, but there's also a people shortage. It's not just the skills, it's the amount of people. They don't have the ability to go deploy this. And they're going to, you're going to need solutions like ABA tricks, abstract the way a lot of the complexities of the underlying clouds and deliver this architecture for people to be able to actually deploy. >>Where is the skill gaps in your opinion, where do you see them? >>You know, I was just talking to a customer yesterday and he said most of my, most of my team are CLI jockeys. And so for networking, that means the CLI the command line interface that a human manipulates to control the Cisco router. That's the old operational model. The model of this, these days are Terraform. You're going to infrastructure is code everything. You need scriptures. You need, you need developers that are going to be driving your infrastructure. And, and, but I can't, I can't fire all these people that I've had in my enterprise for the last 30 years. I got to bring them along. I got to bring them along and the tools and the platforms to be able to go, to go do that. >>Andy's argument and Amazon's position is we eliminate the undifferentiated heavy lifting and we have all this training and content to bring everyone along. Okay. By that. >>Well, I mean, here's, here's the thing that I think AWS and all the, all the cloud providers are figuring out is the enterprise is a different beast. You know, when you go to a company as AWS and say, Hey, you can get it as long as it's any color you want, as long as it's black. And so guess what, I'm a service. And the beautiful thing is you don't need to know anything about how we do anything and just trust me, it's all going to work that does not go over well with an enterprise because they say, I'm the guy that needs to know I will get fired. If this infrastructure goes down, you know, you saw us East one go down two weeks ago, Google had a outage to two days ago or whatever it was, shit happens. I don't know if I can say that on the cube. >>We're not going to actually see regulated at this point, but who's going to know. >>Um, and you know what? I've got to have that visibility in controls and enterprise, and I need the granular controls and the visibility to troubleshoot and the security controls and the performance controls that I used to have on prem, because I'm a regulated enterprise. I need that visibility and control. And the cloud providers just say, look, I deliver a service and I deliver it to everybody. And it's the same service. And you don't need to know that does not fly with the >>Well, certainly you're seeing more regulated industries. It used to be just public sector. I just talked with Teresa Carlson. She now took over all the industries. So FinTech is regulated. Energy is regulated. Telecom's regulated. The only thing that's not regulated is a VC and startup sectors, right? So there's a >>Well, and, and, and every, every good CIO of an enterprise knows nothing good comes from your, from your infrastructure that gets outsourced. We tried that it doesn't work. Now, maybe in 20 years, I can outsource my infrastructure if I'm the CIO of a major enterprise corporation. But right now I am not outsourcing that I have to have control. Now, am I going to leverage services and basic infrastructure from the cloud providers? Absolutely. I'm not going to build it on my own data centers. That world is over, but what I'm going to maintain is the visibility and control. >>Yeah. And that's what we heard from Verner. Vogel's around observability systems, thinking control versus observability, um, evolvable systems, things like reasoning, um, you know, these are, these are innovations, right? So, so let's get back to that builders thing, because you mentioned that earlier, I think there might be an opportunity. And I think this is where I think Jassy will either look brilliant or it might not pan out. So go big or go home moment. Can Amazon create a market for companies to say, instead of bringing along everybody, I'm going to bring along some people and hire more builders because there's rewards as spoils to be had for those builders. At this point in time, given the pandemic, it's kind of put everything on full display in terms of what to do. What's your thoughts on that? >>I think, I think outside in meaning I, I look at the customer and I, and I sit at the same side of the table as a customer. I think, what did they want? And every enterprise customer right now is building out their PRI it's just like in 1992, when they built out their private infrastructures, global infrastructure, and they did it with on-prem and data centers. I bought my stories, my compute, my networking, my MPLS, and I built my infrastructure. And it was my infrastructure. They're doing the same thing. It's just, they're architecting on top of cloud and they're doing it in a multi-cloud world because they're not going to be locked in to just one cloud. And they're going to have some applications that run better on GCP. Some have better in AWS and some on Oracle, and all of our customers are doing this. And what they want though, is a common infrastructure. That's their architecture and their infrastructure, not an AWS architecture and a Google architecture and an Azure architecture. What architecture, abstracted away above the clouds. That's my architecture. And it's common for my global network that that's what enterprises want to do. And I think each of the individual clouds are going to have to understand that they are a piece of the puzzle. They are not the puzzle. And I think you're going to have to come to that realization. >>I appreciate your expertise and insight into the commentary real quick, last 30 seconds, give a quick plug for Ava tricks. What are you guys doing? What's new cause the quick update. >>I mean, it's, it's, it's crazy just since, uh, I've been the CEO for two years and you know, the, the logos of large enterprise that we're getting right now. My, my Cambrian explosion that I saw two years ago is real, um, more executing on that strategy. It's a, who's who of logos right now. We've got 450 customers now we're, uh, exploding and more importantly, enterprises are now getting that deployment phase. They have, they're done with the architecture phase of, Hey, let me check this whole thing out in cloud. And now they're pushing the button and they're, they're accelerating, which my guess is it's not a coincidence that AWS is now talking about operations. And what Aviatrix does is, is, is, does gives that visibility and control cloud networking, but in a very cloud native way with Terraform simplicity, agility, because agility is part of mission critical infrastructure. Now can't be like it was in 1994 with a Cisco infrastructure where it said, what year do you want your, your, your infrastructure, Mr. Customer? >>Great. And the biggest thing people should pay attention to this year, uh, for around the enterprise dynamics with cloud and scale what's what should people be watching >>In your opinion? Just the continued movement of big enterprises, uh, all into cloud. The center of gravity is now into cloud and, uh, they're going to be completely running away from everything on prem. >>All right. Steven Landy, CEO of VBA tricks, a proven success entrepreneur CEO, back in the two years of the helm, the VBA tricks. Great to see you. I wish we were in person. One of our last events was your altitude event. It's on YouTube. If anyone was interested in watching, we had a great time. Steve, thank you so much for your candid commentary. Yeah. Thanks, John. Okay. I'm Jennifer with the cube. You're watching the cube virtual here on the cube. Thanks for watching..

Published Date : Dec 17 2020

SUMMARY :

It's the cube with digital coverage of Um, Steve, great to see you again. Even if it's just virtual, John's great to be back in the cube. I got you. They're great to be back in the cube. You came off the board to take And I think, um, you know, what we've seen really over the last year is They're redefining the enterprise in Andy Jassy said to me, and I'm going to interview him, They don't have the ability to go deploy this. And so for networking, that means the CLI and we have all this training and content to bring everyone along. And the beautiful thing is you don't need to know anything about how we do anything and just trust me, And it's the same service. I just talked with Teresa Carlson. I'm not going to build it on my own data centers. So, so let's get back to that builders thing, because you mentioned that earlier, And I think each of the individual clouds are going to have to understand What's new cause the quick update. I mean, it's, it's, it's crazy just since, uh, I've been the CEO for two years and you know, And the biggest thing people should pay attention to this year, uh, for around the enterprise dynamics with cloud Just the continued movement of big enterprises, uh, back in the two years of the helm, the VBA tricks.

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Steve Canepa & Jeffrey Hammond | CUBE Conversation, December 2020


 

(upbeat music) >> From ''theCUBE studios,'' in Palo Alto, in Boston, connecting with thought leaders all around the world. This is ''theCUBE Conversation.'' >> Hi, I'm John Walls. And as we're all aware, technology continues to evolve these days at an incredible pace and it's changing the way industries are doing their business all over the world and that's certainly true in telecommunications, CSPs all around the globe are developing plans on how to leverage the power of 5G technology and their network operations are certainly central to that mission. That is the genesis of ''IBM's Cloud for Telecommunications Service.'' That's a unified open hybrid architecture, that was recently launched and was developed to provide telecoms with the solutions they need to meet their very unique network demands and needs. I want us to talk more about that. I'm joined by Steve Canepa, who is the Global GM and Managing Director of the communication sector at IBM. Steve, good to see you today. >> Yeah, you too, John. >> And Jeffrey Hammond. So, he's the Principal Analyst and Vice President at Forrester. Jeffrey, thank you for your time as well today. Good to see you. >> Thanks a lot. It's great to be here. >> Yeah, Steve, let's just jump right in. First off, I mean, to me, the overarching question is, why telecom, I know that IBM has been very focused on providing these kinds of industries specific services, you've done very well in finance, now you're shifting over to telecom. What was the driver there? >> First, great to be with you today, John, and, you know, if we look at the marketplace, especially in 2020, I think the one thing that's, everyone can agree with, is that the rate and pace of change is just really accelerating and is a very, very dynamic marketplace. And so, if we look at the way both our personal lives are now guided by connectivity, and the use of multiple devices throughout the day, the same with our professional lives. So, connectivity really sits at the heart of how value and solutions are delivered and for businesses, this is becoming a critical issue. So, as we work with the telecommunication providers around the world, we're helping them transform their business to make it much more agile, to make it open and make them deliver new services much more quickly and to engage digitally with their clients to bring that kind of experience that we all expect now, so, that the rate pace of change, and the need for the telecommunications industry to bring new value, is really driving a tremendous opportunity for us to work with them. >> Jeffrey what's happening in the telecom space? That, I mean, these aren't just small trends, right? These are tectonic shifts that are going on in terms of their new capabilities and their needs. I'm sure this digital transformation has been driven in some part by COVID, but there are other forces going on here, I would assume too. What do you see from your analyst seat? >> Yeah, I look at it, you know, from a glass half full and a glass half empty approach. From a half empty approach, the shifts to remote work and remote learning, and from traditional retail channels, brick and mortar channels to digital ones, have really put a strain on the existing networking infrastructure, especially, at the Edge, but they've also demonstrated just how critical it is to get that right. You know, as an example, I'm actually talking to you today over my hotspot on my iPhone. So, I think a lot more about the performance of my local cell tower now than I ever did a year ago. and I want it to be as good as it can possibly be and give me as many capabilities as it can. From a glass half full perspective, the opportunities that a modernized network infrastructure gives us are, I think, more readily apparent than ever, you know, most of my wife's doctor's appointments have shifted to remote appointments and every time she calls up to connect, I kind of cringe in the other room and it's like, are they going to get video working? Are they going to get audio working? Are they actually going to have to shift to an old-style phone call to make this happen? Well, things like 5G really are poised to solve those kinds of challenges. They promise, 5G promises, exponential improvements in connectivity speed, capacity, and reductions in latency that are going to allow us to look at some really interesting workloads, IOT workloads, automation workloads, and a lot of Edge use cases. I think 5G sets the stage or Edge compute. Expanding Edge compute scenarios, make it possible to distribute data and services where businesses can best optimize their outcomes, whether it's IOT enabled assets, whether it's connected environments, whether it's personalization, whether it's rich content, AI, or even extended reality workloads. So, you might seem like, that's what a little over the horizon, but it's actually not that far away. And as companies gain the ability to manage and analyze and localize their data, and unlocks real-time insights in a way that they just haven't had before, it can drive expanded engagement and automation in close proximity to the end point devices and customers. And none of that happens without the telco providers and the infrastructure that they own being on board and providing the capabilities for developers like me to take advantage of the infrastructure that they've put in place. So, my perspective on it is, that transformation, that digital transformation, is not going to happen on its own. Someone's got to provision the infrastructure, someone's got to write the code, someone's got to get the services as close to my cell tower or to the Edge as possible and so, that's one of the reasons that when we ask decision makers in the telco space about their priorities from a business perspective, what they tell us is, one of their top three priorities is, we need to improve our ability to innovate and the other two are, we need to grow our revenue and we need to improve our product and services. What's going on from a software perspective in the telco space, is set to make all three of those possible, from my perspective. >> You know, Steve, Jeffrey just unpacked an awful lot there, did a really nice job of that. So, let's talk about first off, that telco relationship IBM's had, or has. You work with data, the 10 largest communication service providers in the world, and I'm sure you're on this journey with them, right? They've been telling you about their challenges and you recognize their needs. This is, you have had maybe some specific examples of that dialogue, that has progressed as your relationship has matured and you provide a different service to them. What are they telling you? What did they tell you say, '' This is where we have got to get better. We've got to get a little sharper, a little leaner.'' And then how did IBM respond to that? >> Yeah, I mean, critical to what Jeffrey just shared is under the covers. You know, 5G is going to take five times the cost that 4G took to deploy. So, if you're a telco, you have to get much more efficient. You have to drive a much more effective TCO into cost of deploying and managing and running that network architecture. When the network becomes a software defined platform, it opens up the opportunity to use open source, open technology, and to drive a tremendous ecosystem of innovation that you can then capture that value onto that open software network. And as the Edge emerged as compute and storage and connectivity, both to the Edge as Jeffrey described, then the opportunity to deliver B2B use cases to take advantage of the latency improvements with 5G, take advantage of the bandwidth capabilities that you have moving video and AI out to the Edge, so, you can create insights as a service. These are the underlying transformations that the telcos are making right now to capture this value. And in fact, we have an institute for business value on our website. You can see some of the surveys and analysis we've done but 84% of the telco clients say, you know, '' Improving the automation and the intelligence of this network platform becomes critical.'' So, from our standpoint, we see a tremendous opportunity to create an open architecture to allow the telcos to regain control of their architecture so that they can pick the solutions and services that work best for them to create value for their customers and then allows them to deploy them incredibly quickly. In fact, just this last week, we announced a milestone with Bharti, a project that we're doing in India, already has over 300 million subscribers. We've taken their ability to deploy their run environment, one of the core domains of the network, where you actually do the access over the cell towers. We've improved that from weeks down to a few days. In fact, our objective is to get to a few minutes. Applying that kind of automation dramatically improves the kind of service they can deliver. When we talk about relationships we have with Vodafone, AT$T, Verizon, about working with them on their mobile Edge compute platforms, it will allow them to extend their network. In fact, with our cloud announcement that you highlighted at the top, we announced a capability called the IBM Cloud Satellite and what IBM Cloud Satellite does is, it's built with Red Hat, so, it's open architecture, it takes advantage of the millions and millions of upstream developers, that are developing every single day to build a foundational shift architecture that allows us to deploy these services so quickly and we can move that capability right now to the Edge. What that means for a telco, is they can deploy those services wherever they want to deploy them, on their private infrastructure or on a public cloud, on a customer's premise, that gives them the flexibility. The automation allows them to do it smartly and very quickly and then in partnering with clients, they can create new end Edge services, things like, you know, manufacturing 4.0 you may have heard of or as you mentioned, advanced healthcare services. Every single industry is going to take advantage of these changes and we're really excited about the opportunity to work in combination with the telcos and speed the pace of innovation in the market. >> Jeffrey, I'd like to go back to the Bharti there. I was going to get into it a little bit later but Steve brought it up. This major Indian CSP, as you mentioned, 300 million subs, 400 million around the world. What does that say to you in terms of its commitment and its, the needs that are being addressed and how it's going to fundamentally change the way it is doing business as far as setting the pace in the telecom industry? >> Well, I think, one of the things that highlights it is, you know, this isn't just a U.S phenomenon or a European phenomenon. Indeed, in some cases we're seeing countries outside the U.S in advance, moving faster, Switzerland, as an example. We expect 90% of the population in Germany to be covered by 5G By 2025, we expect 90% of the population in South Korea to be covered by 2026, 160 million connections in in China as well. So, in some ways, what's happening in the telco world is mirroring what has happened in the public cloud world, which is the world's gone flat. And that's great from a developer perspective because that means that I don't have to learn specialized technologies or specialized services, in order to look at these network infrastructure platforms as part of the addressable surface that I have. That's one of the things that I think has always held the larger developer population back and has kept them from taking advantage of the telco networks. Is, they've always been bit of a black box to the vast majority of developers, you know, IP goes in, IP comes out but that's about all the control I have, unless I want to go and dig deep into those, you know, industry specific specifications. I was cleaning out my office last week because I'm in the process of moving and I came across my '' IMS Explained Handbook from 2006,'' and I remember going deep into that because, you know, we were told that that's going to make it so that IT infrastructure and telco infrastructure is going to converge and it did to a little bit, but not in a way that all the developers out there could really take advantage of telco infrastructure. And then I remember the next thing was like, well, '' Java Amiens on the front end with mobile clients, that's going to make everything different and we're going to be able to build apps everywhere.'' What ended up being was we would write once and test everywhere, across all the different devices that we had to support. And you know, what really drove you equity? Was the iPhone and apps that we could use HTML like technology or that we could use Java to build and it exploded. And we got millions of applications on the front end of the network. What I see potentially happening now, is the same thing on the backend infrastructure side, because the reality is for any developer that is trying to build modern applications, that's trying to take advantage of cloud native technologies, things start with containers and specifically, OCI compliant containers. That is the basis for how we think about building services and handing them off to operators to run them for us. And with what's going on here, by building on top of OpenShift, you take that, you know, essentially de facto standard of containers as the way that we communicate on the infrastructure side globally, from a software development perspective and you make that the entry point for developers into the modern telco outcome system. And so, basically, it means that if I want to push all the way out to the Edge and I want to get as close as I possibly can, as long as I can give you a container to execute that capability, I'm well on the way to making that a reality, that's a game changer in my opinion. >> Yeah, I was on. >> Just to pick it, just if I could, just to pick up on that because I think Jeffrey made a really important point. So, it's kind of like, in a way, an auntie to the ball here is this open architecture because it empowers the entire ecosystem and it allows the telcos to take advantage of enormous innovation that's happening in the marketplace. And that's why, you know, the 35 ecosystem partners that we announced when we announced the IBM Cloud for telco, that's why they're so important because it allows you to have choice. But the other piece, which he hinted at, I wanted to just underscore, is today, in it kind of the first wave of cloud, only about 20% of the applications move to cloud. They were mostly funny digital applications. In fact, we moved our funny digital applications as well into Watson, we have over 1.5 billion customers of telcos today around the world that can access Watson, through our various chatbot and call center or an agent assist solutions we've deployed. But the 80% of applications that haven't moved yet, haven't moved because it's tough to move them, because they're mission critical, they need, you know, regulatory controls, they have to have world-class security, they need to be able to provide data sovereignty as you're operating in different countries around the world and you have to make sure that you have the data in places that you need, these are the attributes, that kind of open up the opportunity for all these other workloads to move. And those are the exact kind of capabilities that we've built into the IBM Cloud for telco, so that we can enable telcos to move their applications into this environment safely, securely, and do it, as Jeffrey described, on an open architecture that gives them that agility and flexibility. And we're seeing it happen real time, you know, I'll just give you another quick example, Vodafone India, their CTO has said publicly and moving to this cloud architecture, he sees it as a universal cloud architecture, so, they're going to run not just their internal it workloads, not just their network services, their voice data and multimedia network services workloads, but also their B2B enterprise workloads, as Jeffrey was starting to describe. Those workloads that are going to move out to the Edge. And by being able to run on a common platform, he's said publicly that they're seeing an 80% improvement in their CapEx, a 50% improvement in their OPEX, and then 90% improvement in the cost to get productions and services deployed. So, the ability to embrace this open architecture and to have the underlying capabilities and attributes in a cloud platform that responds to the specific needs of telco and enterprise workloads, we think is a really powerful combination. >> Steve, the ecosystem, Jeffrey, you brought it up as well. So, I'd like, just to give you a moment to talk about that a little bit, not a small point, by any means you have nearly 40 partners lined up in this respect, from a hardware vendor, software vendors, SAS providers. I mean, it's a pretty impressive lineup and what kind of a statement is that in your, from your perspective, that you're making to the marketplace when you bring that kind of breadth and depth, that kind of bench, basically the game? >> From our view, it's exciting, and we're only getting started. I mean, we literally have not made the announcement, just a matter of a couple of months ago, and every day that passes, we have additional partners that see the power in joining this open architecture approach that we've put in place. The reason that it delivers such values for all the players, you know, one of the hallmarks of a platform approach is that for every player that joins the platform, it brings value to all the players on the cloud. So as we build this ecosystem and we take the leverage of the open source community, and we build on the power of OpenShift and containers, as Jeffrey was saying, we're creating momentum in the marketplace and back to my very first point I made, when the market's moving really quickly, you've got to be agile. And to be agile in today's market, you have to infuse automation at scale, you have to infuse security at scale and you have to infuse intelligence at scale. And that's exactly what we can help the telcos do, and do it in partnership with these enterprise clients. Instinctively >> One of the values of that is that, you know, we're seeing the larger trend in the cloud native space of folks that used to build packaged software services, is essentially taking advantage of these architectural capabilities and containerizing their applications as part of their future strategy. I mean, just two weeks ago, Salesforce basically said, we're reinvisioning Salesforce as a set of containerized workloads that we deliver, SAP is going in very much the same direction. So as you think about these business workloads, where you get data coming from the infrastructure and you want to go all the way back to the back office and you want to make sure that data gets updated in your supply chain management system, being able to do that with a consistent architecture makes these integration challenges just an order of magnitude easier. I actually want to drill in on that data point for a minute because I think that that's also key to understanding what's going on here, because, you know, during the early days of the public cloud and even WebDuo before that, one of the things that drove WebDuo was the idea that data is the new Intel inside and in some ways that was around centralized data because we had 40 or 50 years to get all the data into the data centers and into the, and then put it in the public cloud. But that's not what is happening today. So much of the new data is actually originating at the Edge and increasingly it needs to stay at the Edge if for no other reason than to make sure that the folks that are trying to use it well aren't running up huge ingestion costs, trying to move it all back to the public cloud providers, analyze it and then push it back out and do that within the realm of the laws of physics. So, you know, one of the big things that's driving the Edge is, in the move toward the Edge, and the interest in 5G is that allows us to do more with data where the data originates. So, as an example, a manufacturer that I've been working with that basically came across exactly that problem, as they stood up more and more connected devices, they were seeing their data ingestion volume spiking and kind of running ahead of their budgets for data ingestion but they were like, well, we can't just leave this data and discard it at the Edge, because what happens if it turns out to be valuable for the maintenance, preventative maintenance use cases that we want to run, or for the machine wear characteristics that we want to run. So, we need to find a way to get our models out close to the data so we don't have to bring it all back to the core. In retailing, personalization is something that a lot of folks are looking at right now and even clientelling and that's, again, another situation where you want to get the data close to where the customer actually lives from a geographic basis and into the hands of the person that's in the store but you don't want to necessarily have to go and install a lot of complex hardware in the retail outlet because then somebody has to manage, you know, those servers and manage all those capabilities. So, you know, in the case of the retailer that I was working with, what they wanted was to get that capability as close as possible to the store, but no closer. And the idea of essentially a virtual back office that they could stand up whenever they opened up a new retail outlet, or even had a franchisee open up an outlet, was an extremely powerful concept and that's the kind of thing that you can do when you're saying,'' Well it's just a set of containers and if I have a, you know, essentially a control plane that I deploy it to, then I can do that on top of that telco provider that they sign up to be a strategic services provider.'' There are lots of other interesting scenarios, tourism, if you think about, you know, the tourist economies that we have around the world and the data that, you know, mobile devices throw off that let us get anonymized information about who's coming, where they're going, what they're spending, how long they're staying, there's a huge set of data there that you can use to grow revenue. You know, other types of use cases, transportation? We see, you know, municipal governments kind of looking at how they can use anonymized data around commute patterns to impact their planning. That's all data that's coming from the the telco infrastructure. >> You know, when we're talking about these massive advantages, right, as this hybrid cloud approach about skill ones, build one's, easy management, efficient management, all of these things, Steve, I think we almost, we'd be derelict to duty if we didn't talk about security a little bit. Just ultimately at the end of the day, you've got to provide this as you pointed out, world-class secure environment. And so, in terms of the hybrid approach, what kind of considerations do you have to make that are special to that and that are being deployed and have been considered >> You know, that's a great point. One of the benefits to Comms from moving to an open architecture, is that you componentize the framework of that architecture, and you have suppliers supplying applications for the various different services that we just talked through. And the ability then to integrate security is essentially a foundational element to the entire Premack architecture. We've stayed very compliant with the Nanci framework architecture and the way that we've worked with the telcos and bringing forth a solution, because we specifically want them to have the choice but how is that choice being married with the kind of security you just talked about. And to Jeffrey's point, you know, when you move those applications out to the Edge and that data, you know, many of the analysts are saying now by 2025, as much as 75% of the data created in the world will happen at the Edge. So, this is a massive shift. And when that shift occurs, you have to have the security to make sure that you're going to take care of that data in the way that it should be and that meets all regulatory, you know, governance already rules and regulations. So, that becomes really critical. The other piece though, is just the amount of value that gets created. The reason that data is at the Edge is because now you can act on it at the Edge, you can extract insights and in fact, most of the analysts will say,'' In the next three years, we'll see $675 billion of new value created at the Edge with these kinds of applications.'' And going back on the manufacturing example, I mean, we're already working today with manufacturers and they already had, you know, hundreds of IOT sensors deployed in the factory and we have an Edge application manager that extends right out to the far Edge, if you will, right out onto that factory floor to help get intelligence from those devices. But now think about adding to that the AI capabilities, the video capabilities, watching that manufacturing line to make sure every product that comes off that line is absolutely perfect, Watching the employees to make sure they're staying in safety zones, you know, watching the actual equipment itself to make sure it is performing the way it's supposed to, maybe using an analytics and AI capabilities to predict, you know, issues that might arise before they even happen, so you can take preventative action. This kind of intelligence, you know, makes the business run smarter, faster, more effective. So, that's where we see tremendous service. So, it's not just the fact that data will be created and it will be higher fidelity data to include the analytics, AI, you don't include unstructured data like video data and image data, audio data, but the ability to then extract insights and value out of it. And this is why we believe the ecosystem we talked about earlier, our partnership with the telco's and the ability to bring ecosystem partners and they can add value is just a tremendous momentum that we're going to build. >> Well, the market opportunity is certainly great. As you pointed out, a lot of additional value yet to be created, significant value and obviously, a lot of money to be spent as well by telcos, by some estimates, a hundred billion plus, just by the year 2022 and getting this new software defined platforms up and running. So, congratulations to IBM for this launch and we wish you continued success, Steve, in that endeavor and thank you for your time and Jeffrey, thank you as well for your insights from Forester. >> Always a pleasure. (upbeat music)

Published Date : Dec 16 2020

SUMMARY :

all around the world. and it's changing the way industries So, he's the Principal Analyst It's great to be here. the overarching question is, is that the rate and pace of change in the telecom space? and the other two are, we and you recognize their needs. and AI out to the Edge, What does that say to you and it did to a little and it allows the telcos to take advantage that kind of bench, basically the game? that see the power and the data that, you know, that are special to that and the ability to and we wish you continued success, Steve, Always a pleasure.

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Steve Zipperman, Insight & Kevan McCallum Jr., Maximus IT | AWS re:Invent 2020 Public Sector Day


 

>>from around the >>globe. It's the Cube with digital coverage of AWS reinvent 2020 Special coverage sponsored by AWS Worldwide Public Sector >>Hi and welcome to the Q Virtual and our coverage of AWS reinvent 2020 with special coverage of the public sector. I'm your host, Rebecca >>Knight. >>Today we have two guests for our segment. We have Kevin McCallum Jr. He is the chief technology officer at Maximus. Thanks for joining us, Kevin, and we have way. And we have Steve Zimmerman, who is the vice president of consulting services at Insight. Thank you so much for coming on the show. Steve. >>Thank you for having us appreciate it. >>So I want to start by asking. You both have to tell us a little bit more about your company's. Kevin. Let's start with you. Tell us a little bit more about Maximus. >>Yes, Thanks for having me. Maximus is a 40 year old company. We partner with state, federal and local governments to provide communities with critical health and human service programs. We leverage extensive experience to develop high quality services and solutions that are cost effective and tailored to their unique needs. One of the things that we do is offer government's ability to programs rapidly and scalable so that we can focus on the automation and their operations. We do services from Medicare to Medicaid, Welford work, and we have comprehensive solutions. Help the government's run effectively and efficiently. >>Great, Steve, tell us a little bit about insight. >>Yeah, sure. Um, Insight is a Fortune 500 company, you know, in 2020 will roughly do you know, probably a plus billion dollars in revenue. Global company. You know, we have thousands of treaty GIC relationships, but I'd say we have probably a couple 100 partners. We focus on one of those key partners to us is a W s. Right. As we go to market, Azzawi start, you know, working with our customers around transformation, of which we're gonna talk a little bit about that today with Kevin as it relates, Thio incite public sector. It's >>a pretty sizable >>part of our business. You know, we'll do about $1.5 billion in revenue. We have 200 plus contract vehicles, will work out there over 500 plus teammates, and we're seeing that business grow quarter over quarter, 20% growth. So It's a big investment for us and really looking forward to hearing Kevin talk about Maximus, uh, to the team, because obviously it's a big lever for us for inside public sector to get the word out there about the great transformation work. What you do with our customers. >>That's a great segue. So let's go back to you, Kevin, and talk a little bit about Maximus. Cloud transformation. Why did you hire insight for help you with this? >>Yeah, A Z We started our journey. One of the things we realized is as we were moving to the cloud is the experience. We needed a trusted partner and we ran an RFP process looking for partners out there that have done it that have done major data center programs. You're moving large companies, you know, We're moving about 6000 workloads 160 plus applications. So it was not a light or easy project and insight fit that. Aziz, We went through the interview process. It became very clear that they have done this for Fortune 500 companies in the past and their experience is beneficial to helping us drive to the future and the other factors is we wanted to make sure that once we were done with the project, we had the experience internally that they helped us with Thio drive forward. >>So talking about the importance of a trusted partner, which is such a key component of digital transformation cloud journeys tell us a little bit about the the strategy tied to the data center transformation and why you chose AWS. >>Sure. So, as we started doing our research, we did analysis across all of the cloud providers who were out there. AWS is clear leader in the marketplace. Their technology is better aligned with what Maximus has as the underlying technologies were, ah, majority of Lennox Base. We also have windows. We have Oracle, which, with the AWS depth on breath of our offerings, tied better to what we had. The other thing we were looking to do is get rid of our monolithic off the shelf products and use mawr of the cloud based products that are out there. Amazon has a very deep, uh, native technology that allows you to replace your old services where you had to bolt on or purchase another product to something that is integrated and streamlined, you know, down Thio, how do you monitor your systems? How do you do logs things like that. And, you know, as we looked at the time frame, we had to deliver this. They had to be able to grow with us. So as we were building out, new infrastructure were able to build where previously internally. With data centers, you have to buy infrastructure. You wait for it to arrive, you install it. Amazon has it at the click of a ah button. So we're able Thio basically have environment stood up in a day rather than having to wait weeks for it. So and the last thing was up time. So you know Amazon. They're five nines plus in up time and most of our contracts or three nines or better requirements. We had to find a bender that had multiple availability zones and regions that allowed us to be flexible in how we deployed. >>So talking about the convenience and the ability to streamline, and also the need for flexibility in the covert era. Of course, the word hybrid work environments has taken on a new meaning. But I want to ask you about how you see the hybrid era in the long term affecting Maximus. >>Yeah. Since Maximus is a government contractor, we will always be in a hybrid, uh, set up. So some of our contracts are very restrictive, especially when you get into our S d. O. D. And some of those agencies you have a fed ramp requirement is right. Well, with some of the federal agencies. So some of those components about to stay internally So where we can force, uh, you know, moving to the cloud because of the flexibility we have to deploy, that is the right will go. Um, co vid has introduced a new complexity. When it started back in March, you know, Maximus had 30,000 or so employees, and we instantly were thrown into You gotta make those employees get those employees to work from home. So we used Amazon's workspace Thio push our employees to work from home, where, you know, some of the employees and some of our contracts are customer owned equipment. So we couldn't actually take that equipment home. So we had to move to a B y o d model on Amazon workspaces in order to get the users to work from home and the complexity that, with what Amazon has to offer, allowed us to quickly move over 25,000 employees on the Amazon workspaces and work from home and then keeping the data center migration moving in the middle of it has also been, ah, challenge. So we will, in our federal space, still have internal data centers. Integration points that Amazon offers with their inter connects is key toe. How we make it a seamless process because we may have a business unit has stuff sitting in the data center and at Amazon, and they have to look at the seamless package. >>Steve, I want to bring you in here a little bit into this conversation. Cloud transformation, digital transformation. These are These are difficult and huge undertaking in the best of times. How does this pandemic this health crisis emergency. How has that affected the way you help your clients the way you work with your clients? Collaborate, communicate, talk a little bit about the effect of Kobe on this on the >>eso I would. I'll answer the question in a couple different ways, so I would agree with Kevin because, you know, forget about what we do with our customers. You know, we had a pivot really quick to write all remote workforce. You know, I think about my team, you know, 1000 plus teammates. Everyone's 80% travel all gone like, um, and I write eso everybody working remote. Everybody work from their homes. And but the challenging part was working with our customers. And, you know, I look at you know, I looked at with Kevin. You know, I've never met Kevin in person, you know, frankly, and there's teammates have come on to our to the project and execute executing this program remotely, so it makes it that much harder working with the customer. Um, you know, doing more video chats. You know, our methodology is built to be all remote. We have a proprietary tool called snap start that allows to bail scan environments. All that things done. Remote migrations could be done remote. The hard part is when you have to go on site because there's this stuff you have to go on site for around physical inventory to look at the equipment, but it just makes it that much harder. You know, I think he taking advantage of these video tools like we're doing today. You know, I can't tell me how many Skype You know how many calls have been on with Kevin like this and with his peers and with his leadership. But communication is really important program like this because, you know, in a program like this, there will be problems, right? And there will be challenges and, you know, getting on a call on being I will look at Kevin face to face and see what his reaction is really key. But you gotta work that much harder. You gotta work that much harder now in the pandemic. You know, I have other projects right now leaving with this other projects that, frankly, we have sold all remote and we're doing it all remote. And what I'm seeing with the bidam IQ is an acceleration of digital transformation. So, other similar projects like we're doing with Kevin. We're doing for other large fortune 500 companies because it's an acceleration of Hey, look, we gotta be old digital now, so it'll be interesting to see you know how the pandemic effects is long term because it is definitely accelerating out their digital transformation if you haven't done it, you're in trouble because it's gonna eat your company alive. >>Mhm. So, Kevin, he's talking. He talked a little bit about she talked a little bit about the importance of communication, particularly when work so many people are working from home. Um, talk a little bit of about other best practices that have emerged. Things that you have noticed. Things that you advice you would have to your peers. I mean, a Z we heard from Steve. If you're not there yet, you're in trouble. But for the for the people, for the executives out there who are watching this, What advice would you have for them? >>Yeah, I think that you know this this is brought to light. You know, there was always a view that you had to be in an office on a white board and actual actually functioning in that fashion. So, you know, before the pandemic, I was traveling three weeks a month on now, not traveling. I feel that I actually get more work done. I actually feel that I'm closer to the team just because we've introduced a lot of different digital channels. So now we have slack we have teams we do zoom. I require everybody to be on a on video, whereas previously before the pandemic you'd rarely have anybody on video. Um, and you've seen Ah, transformation is people pick up the phone a lot quicker than they did in the past. So it is, actually, I believe, brought the team closer together because now you know, everybody's on. Um, the downside of it is everybody's on all the time. So you've also had to have people step away from work because generally when they take PTO, they leave the office that go somewhere with their family. Now it's your kind of at home. There's not much to dio. You kinda have to force them to take the time off. One of the major factors that has has been interesting is we're doing this transformation in the middle of co vid with moving. All of our resource is the home. So we've we've had to take pauses, toe focus on getting everybody to work from home. Okay, now their work from home back to the project. And, you know, it's kind of a change the timeline a little bit, but in the end, you know we have some hard deadlines to meet. So it's been an interesting transition. You >>know, Kevin, um, I wanna agree with you two points is, uh you know, I think we're also getting not only your time, but also senior leadership, that I think, frankly, we never would have gotten, you know, I'm talking, you know, your peers and your leadership, Like I would fly for those meetings. I think about all the time that I've saved. But then again, it never ends, right? Never. It begins and never ends. And, you know, one of the things I'm concerned about is you know, the long term burnout factor for these folks because and depending on what state you're in, it never ends. You don't have anywhere to go, right. And you know, I think about teammates. I think you know, Kevin, I have talked about this related to our project like burdens and really thing right now for sure. 889 months into this thing. It's a real thing. Is people they have to focus on. Is is work sometimes. So it's a it's a concern for all of us is a project team is we start looking at the executing. This continue to execute this program for the next year. >>And it really highlights the importance of visionary leadership and a leader who cares who is empathetic, who is checking in with his or her team and making sure that the colleagues feel appreciated and cared for. I want you both to just give us look into your crystal ball is a little bit and talk about the where you see things 12, 24 months from now. Hopefully there will be a vaccine and we will return to somewhat of a of a new normal. Um, talk a little bit about where you see the Maximus transformation in two years. Absolutely. Yeah. Start with you. >>So s so you know, our cloud migration. We have some hard deadlines through next year, so we have a focus with insight to get that completed by September next year because our data center contracts are up and we've got to get out. You know, one of the the advantages of where we're headed is to move into more of a Dev ops model where you know you're able thio enable groups that have previously not been able to do work just do thio. The infrastructure was set up your now, enabling them to do deployments, get into production and have full stack ownership. That's really where our focus is. Is enablement of the teams that couldn't do the work previously because now you're in a different type of environment. Um, the other thing is being able thio be more agile. So as we move forward into the cloud journey, we as a company are consort contracts quicker. We are part of the, you know, contract tracing on unemployment insurance. We've done a lot of contracts with states that you know previously most of our contracts or anywhere from a 62 120 day startup. These contracts and contact tracing and covert projects. We've had to start them up in three days. That's having 500 employees online on workspaces on Genesis Cloud and fully functional, and it has been a challenge. But it also has introduced a a better way to do business because now we can we can move quicker for our customers and we can get contracts where they come and say, Hey, I need something in the next couple days. If you look further down the road. You know, it's taking the advantage of what Amazon has to offer, you know, moving from arm or monolithic programs like, you know, we sit on Oracle on Lenox today. You know, we could move into Aurora, which opens up the doors and floodgates, because then you manage, er a little differently. You manage your data a little differently. That's really where I think the the market's going and where we can actually transform our business. Even better, Thio, where we could be more flexible. We can start up quicker and, you know, be doom or things for our customers. >>The final word from you >>e I think it's gonna be a hybrid world, right? It's at least in the short term. And you know, we believe it's all about the workload and getting those workloads or applications, you know, in in the right spot, whether it be public or private and helping our customers with that journey, you know, just a pile on with Kevin talked about around Dev ops. Once you get a guy to get once you get all the stuff over there, you still got to manage it, Whether it's in a W. S or, you know, on Prem. You still gotta have a process to do that. So we see a lot of opportunity around the Modern I t operations and helping with that way. We want to continue to be a trusted partner. Thio Maximus. It's been a great relationship, but I want to thank Kevin and his his leadership team for trusting in us. And we look forward, Um, or more success with him in the future. >>Excellent. Thank you both so much. Kevin and Steve, thanks so much for coming on the Cube. >>Absolutely. Thank you. >>I'm your host, Rebecca. Night. Stay tuned. For more of the Cube virtual coverage of AWS reinvent with special coverage of the public sector.

Published Date : Dec 9 2020

SUMMARY :

It's the Cube with digital coverage of AWS special coverage of the public sector. Thank you so much for coming on the show. You both have to tell us a little bit more about your company's. One of the things that we do is offer government's ability to programs Um, Insight is a Fortune 500 company, you know, What you do with our customers. Why did you hire insight for help you with this? the other factors is we wanted to make sure that once we were done with the project, So talking about the importance of a trusted partner, which is such a key component of digital and streamlined, you know, down Thio, how do you monitor your systems? But I want to ask you about how you see the hybrid era in the long term uh, you know, moving to the cloud because of the flexibility we have to deploy, How has that affected the way you help your clients the way you work with your clients? You know, I think about my team, you know, 1000 plus teammates. for the executives out there who are watching this, What advice would you have for them? a little bit, but in the end, you know we have some hard deadlines to meet. but also senior leadership, that I think, frankly, we never would have gotten, you know, I'm talking, you know, and talk about the where you see things 12, 24 months from now. So s so you know, our cloud migration. we believe it's all about the workload and getting those workloads or applications, you know, Thank you both so much. Thank you. For more of the Cube virtual coverage of AWS reinvent

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Steve Touw, Immuta | AWS re:Invent 2020


 

>>from around the globe. It's the Cube with digital coverage of AWS reinvent 2020 sponsored by Intel, AWS and our community partners. All right, you're continuing or we're continuing around the clock coverage and around the world coverage off a W s reinvent 2020 virtual conference This year, I'm guessing hundreds of thousands of folks are tuning in for coverage. And we have we have on the other end of the country a cube alarm. Stephen Towel, co founder and CTO of immunity. Stephen, welcome back to the show. >>Great. Great to be here. Thanks for having me again. I hope to match your enthusiasm. >>You know what is, uh, your co founder? I'm sure you could match the enthusiasm. Plus, we're talking about data governance. You You've been on the cute before, and you kind of laid the foundation for us last year. Talking about challenges around data access and data access control. I want to extend this conversation. I had a conversation with a CEO chief data officer a couple of years ago. He shared how his data analysts his the people that actually take the data and make business decisions or create outcomes to make business decisions spent 80% of their time wrangling the data just doing transformations. >>How's the >>Muda helping solve that problem? >>Yeah, great questions. So it's actually interesting. We're seeing a division of roles in these organizations where we have data engineering teams that are actually managing. Ah, lot of the prep work that goes into exposing data and releasing data analysts. Uh, and as part of their day to day job is to ensure that that data that they're released into the analyst is what they're allowed to see. Um and so we kind of see this, this problem of compliance getting in the way of analysts doing their own transformation. So it would be great if we didn't have to have a limited to just this small data engineering team to release the data. What we believe one of the rial issues behind that is that they are the ones that are trusted. They're the only ones that could see all the data in the clear. So it needs to be a very small subset of humans, so to speak, that can do this transformation work and release it. And that means that the data analyst downstream are hamstrung to a certain extent and bottlenecked by requesting these data engineers do some of this transformation work for them. Eso I think because, as you said, that's so critical to being able to analyze data, that bottleneck could could be a back breaker for organization. So we really think that to you need to tie transformation with compliance in order to streamline your analytics in your organization. >>So that has me curious. What does that actually look like? Because Because when I think of a data analyst, they're not always thinking about Well, who should have this data? They're trying to get the answer to the question Thio provide to the data engineer. What does that functionally looked like when that when you want to see that relationship of collaboration? >>Yeah, So we e think the beauty of a Muda and the beauty of governance solutions done right is that they should be invisible to the downstream analysts to a certain extent. So the data engineering team will takes on some requirements from their legal compliance. Seems such as you need a mask p I I or you need Thio. Hi. These kinds of rose from these kinds of analysts, depending on what the users doing. And we've just seen an explosion of different slices or different ways, you should dice up your data and what who's allowed to see what and not just about who they are, but what they're doing on DSO. You can kind of bake all these policies upfront on your data on a tool like Kamuda, and it will dynamically react based on who the analyst is and what they're doing to ensure that the right policies air being enforced. And we could do that in a way that when the analysts I mean, what we also see is just setting your policies on your data. Once up front, that's not the end of the story. Like a lot of people will tap themselves on the back and say, Look, we've got all our data protected appropriately, job done. But that's not really the case, because the analysts will start creating their own data products and they want to share that with other analysts. And so when you think about this, this becomes a very complex problem of okay. Before someone can share their data with anyone else, we need to understand what they were allowed to see eso being able to control the kind of this downstream flow of of transformations and feature engineering to ensure that Onley the right people, are seeing the things that they're allowed to see. But still, enabling analytics is really the challenges that that we saw that in Muda Thio, you know, help the the data teams create those initial policies at scale but also help the analytical teams build driven data products in a way that doesn't introduce data leaks. >>So as I think about the traditional ways in which we do this, we kind of, you know, take a data sad. Let's say, is the databases and we said, security rules etcetera on those data states. That's what you're painting to ISMM or of Dynamic. Has Muto approaching this problem from just a architectural direction? >>Yeah, great question. So I'm sure you've probably heard the term role based access control on, but it's been around forever where you basically aggregate your users in the roles, and then you build rules around those roles on gritty, much every legacy. Already, BMS manages data access this way. Um, what we're seeing now and I call it the private data era that we're now embarking on or have been embarking on for the past three years or so. Where consumers are more aware of their data, privacy and the needs they had their there's, you know, data regulations coming fast and furious with no end in sight. Um, we believe that this role based access control paradigm is just broken. We've got customers with thousands of roles that they're trying to manage Thio to, you know, slice up the data all the different ways that they need Thio. So instead, we we offer an accurate based access control solution and also policy based access control solution. We're. Instead, it's really about How do you dynamically enforced policy by separating who the user is from the policy that needs to be enforced and and having that execute at runtime? A good analogy to this is role based. Access control is like writing code without being able to use variables. You're writing the same block a code over and over again with slight changes based on the roll where actually based access control is, you're able to use variables and basically the policy gets decided at runtime based on who the user is and what they're doing. So >>that dynamic nature kind of lends itself to the public cloud. Were you seeing this applied in the world off a ws were here Reinvent so our customers using this with a W s >>So it all comes down to scalability so that the same reasons that used to separate storage from compute. You know, you get your storage in one place you could ephemera, lee, spin up, compute like EMR if you want. Um, you can use Athena against your storage in a server lis way that that kind of, um, freedom to choose whatever compute you want. Um, the same kind of concepts of apply with policy enforcement. You wanna separate your policy from your platform on that This private data era has has, you know, created this need just like you have to separate your compute from storage in the big data era. And this allows you to have a single plane of glass to enforce policy consistently, no matter what compute you're using or what a U s resource is you're using, um and so this gives our customers power to not only, um, you know, build the rules that they need to build and not have to do it uniquely her service in the U. S. But also proved to their legal and compliance teams that they're doing it correctly because, um, when when you do it this way, it really simplifies everything. And you have one place to go toe, understand how policies being enforced. And this really gives you the auditing and reporting around, um, be enforcement that you've been doing to put every one of these, that everything is being done correctly and that your data consumers can understand You know how your data is being protected. Their data is being protected. Um, and you could actually answer those questions when they come at you. >>So let's put this idea to the test a little bit. So I have the data engineer who kind of designs the security policy around the data or implements that policy using Kamuda Aziz dictated by the security and chief data officer of the organization. Then I have the analyst, and the analyst is just using the tools at their disposal. Let's say that one analyst wants to use AWS Lambda and another analysts wants to use our type database or analysis tools. You're telling me that Muda allows the flexibility for that analyst to use either tool within a W S. >>That's right, because we enforce policy at the data layer. Eso If you think about a Muda, it's really three layers policy authoring, which you touched on where those requirements get turned into real policies. Policy decision ing. So at query time we see who the user is, what they're doing on what policy has been defined to dynamically build that policy at run time and then enforcement, which is what you're getting at. The enforcement happens at the data layer, for example, we can enforce policies, natively and spark. So no matter how you're connecting to spark, that policy is going to get enforced appropriately. So we don't really care about what the clients Liz, because the enforcement is happening at the data or the compute layer is is a more accurate way todo to say it >>so. A practical reality off collaboration, especially around large data sets, is the ability to share data across organizations. How is immune hoping thio just make that barrier? Ah, little lower but ensuring security so that when I'm sharing data with, uh, analysts with within another firm. They're only seeing the data that they need to see, but we can effectively collaborate on those pieces of content. >>Yeah, I'm glad you asked this. I mean, this is like the, you know, the big finale, right? Like, this is what you get when you have this granularity on your own data ecosystem. It enables you to have that granularity now, when you want to share outside of your internal ecosystem. And so I think an important part about this is that when you think about governance, you can't necessarily have one God users so to speak, that has control over all tables and all policies. You really need segmentation of duty, where different parts of the organ hooking their own data build their own policies in a way where people can't step on each other and then this can expand this out. The third party data sharing where you can set different anonymous ation levels on your data when you're sharing an external the organization verse, if it's internal users and then someone else in your ord could share their data with you and then that also do that Third party. So it really enables and freeze these organizations Thio share with each other in ways that weren't possibly before. Because it happens in the day. The layer, um, these organizations can choose their own compute and still have the same policies being forced again. Going back to that consistency piece, um, it provides. Think of it is almost a authoritative way to share data in your organization. It doesn't have to be ad hoc. Oh, I have to share with this group over here. How should I do it? What policies should enforce. There's a single authoritative way to set policy and share your data. >>So the first thing that comes to my mind, especially when we give more power to the users, is when the auditors come and they say, You know what, Keith? I understand this is the policy, but prove it. How do we provide auditors with the evidence that you know, the we're implementing the policy that we designed and then two were ableto audit that policy? >>Yeah. Good question. So, um, I briefly spoke about this a little bit, but the when you author and define the policies in the Muda there immediately being enforced. So when you write something in our platform, um, it's not a glorified Wikipedia, right? It's actually turning those policies on and enforcing it at the data later. And because of that, any query that's coming through a Muda is going to be audited. But I think even more importantly, to be honest, we keep a history of how policy changes happening over time, too. So you could understand, you know, so and so changed the policy on this table versus other table, you know, got newly added, these people got dropped from it. So you get this rich history of not only who's touching what data and what data is important, but you're also getting a rich history off. Okay, how have we been treating this data from a policy perspective over time? How is it like what were my risk levels over the past year? With B six tables on? You can answer those kinds of questions as well. >>And then we're in the era of cloud. We expect to be able to consume these services via AP I via pay as you go type of thing. How is your relationship with AWS and how in the cutting. Ultimately, the customer. How do I consume a music? >>Yeah, so in Munich can pretty much be deployed anywhere. So obviously we're talking to us here. We have a SAS offering where you can spin up Muda pretrial and just be often running building policies and hooking up hooking our policy enforcement engine into your compute. Um, that runs in our, um you know, infrastructure. There's also a deployment model where you deploy immune it into your VPC s so it can run on your infrastructure. Behind your firewalls on DWI do not require any public Internet access at all for that to run. We don't do any kind of phone homing because, obviously, privacy company, we take this very seriously internally as well. We also have on premise deployments, um, again with zero connectivity air gapped environments. Eso. So we offer that kind of flexibility to our customers wherever they want immediate toe to be deployed. An important thing to remember their two is immediate. Does not actually store any data. We just store metadata and policy information. Um, so it's that also provides the customers some flexibility where if they want to use our SAS, they can simply go policy in there, and then the data still lives in their account. We're just kind of pushing policy down into that. Dynamically. >>So Stephen Towel co founder c t o of immunity. I don't think you have to worry about matching my energy level. I through some pretty tough questions at at you and you were ready there with all the answers. You wanna see more interesting conversations from around the world with founders, builders, AWS reinvent is all about builders and we're talking to the builders throughout this show. Visit us on the web. The Cube. You can engage with us on Twitter. Talk to you next episode off the Cube from AWS reinvent 2020.

Published Date : Dec 8 2020

SUMMARY :

end of the country a cube alarm. I hope to match your enthusiasm. been on the cute before, and you kind of laid the foundation for us last year. And that means that the data analyst downstream are hamstrung to a certain extent and like when that when you want to see that relationship of collaboration? of different slices or different ways, you should dice up your data and what who's allowed to see what So as I think about the traditional ways in which we do this, we kind of, you know, data, privacy and the needs they had their there's, you know, data regulations coming fast that dynamic nature kind of lends itself to the public cloud. you know, created this need just like you have to separate your compute from storage in You're telling me that Muda allows the flexibility for that analyst to use either at the data or the compute layer is is a more accurate way todo to They're only seeing the data that they need to see, but we can effectively collaborate on those when you want to share outside of your internal ecosystem. So the first thing that comes to my mind, especially when we give more power to the users, So when you write something in our platform, AP I via pay as you go type of thing. Um, so it's that also provides the customers some flexibility where if they Talk to you next episode off the Cube from AWS

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Steve McMillan, Teradata | AWS re:Invent 2020


 

(upbeat music) >> Narrator: From around the globe. It's the cube with digital coverage of AWS reinvent 2020 sponsored by Intel, AWS and our community partners. >> Hi, welcome to the Q virtual. You're watching our coverage or AWS free event 2020. We are the Q virtual and let me hope you in skevent . I'm joined with Steve Mcmilla CEO, president of teradata Stephen, welcome to the show. >> Hey Keith, great to be here today. Glad to be joining you. So teradata, this is a big, exciting market analytics in the public cloud, but let's start with a little history. I remember teradata as being the thing that I do as a data says that my big data on premises and asking questions of teradata, how's the public cloud changed teradata's business. >> I think Teradata has got a fantastic heritage. We've, you know, being in the cloud, the data analytics business for over 40 years. So in fact, you could say that teradata invented data analytics. The cloud for us` is just a really exciting opportunity. It gives our customers another deployment option, and we are looking at how we can take our capabilities from on-prem and extend those into the cloud. And that's really what a lot of teradata's existing customers are looking for. But we also see tremendous opportunity as customers are responding to their market and their environments. They want to use the cloud as a platform, an agile platform, and we're finding that they can see the benefits of using teradata in terms of performance in scale and given a level of insight and to the data that they've got in the cloud, that other platforms can't touch. >> So we're talking about real time, current issues that's going on in customer environments. Talk to me about the teradata top de sure the pandemic. How's the pandemic impacting your customer environments or working the need for this type of analytics capabilities? >> I think the pandemic has just been an accelerant for a lot of transformation for companies. And you know, that the situation with COVID-19 globally has really resulted in a need for companies to be able to respond very harshly, to an uncertain environment. And an environment is changing all of the time. You know, AWS as a cloud provider can provide that level of agility. What teredata does set it on top of AWS has provided a level of business insight that enables companies to use their data, to dynamically respond to the situations that are in front of them today, even as that changes day by day or hour by hour or minute to minute. >> So I've talked to a lot of customer who have looked at the public cloud as a way to respond, celebrate their businesses in the era of the pandemic. But let's talk about long term vision. How are customers going to use teradata moving forward in a post pandemic. >> Okay I think that just from a data strategy perspective, cloud is one aspect of it. Really what our customers want to get from the data, Is real insights, that help them transform how their businesses work, especially in these changing times. So businesses we find are overwhelmed by the amount of data that they've got. There's never a day in the world where there's less data than there was the day before and coping with that explosion of data, getting real insights so they can work what they going to do that is we believe forms the basis of a long term data strategy. >> So help me paint a picture for customers as they look at their multi-cloud or hybrid cloud environments, which you know, I have my systems of record on premises feel, I have my next generation customer facing complications, Back far diverse is transactional. customer experience data. How does Teradata help bridge those worlds? >> That's where I think Teradata is uniquely placed. You know we bring that 40 years of heritage and investment and data analytics and we help our customers take that end to the cloud. We see most of our customers now have a cloud strategy. I was reading an industry report the other day that said that, on average organizations will have seven clouds that they have to deal with. Many customers are deploying on AWS because they see it as a great cloud platform where they can extend their on-prem data capabilities into the cloud use the facilities and features of AWS convened web teradata to really transform the data fabric and the analytics capabilities of their organization. So it's really that combination, that is provide some unique opportunities for our customers. And again, like using teradata in AWS quote, probates, unprecedented a scale, a scale that we've been able to develop in our technology over the last few decades. And we take that know-how and deploy it in the Amazon cloud so that customers have a great degree of control. They can optimize how their queries run inside the environment. They can get degrees of cost certainty that they don't otherwise have they can govern their data and ways that gives them complete control and security over the analytics, the insights that they make available so that they can really change how their companies operate. >> So obviously you run a sizable business, a mature business, that's finding this incredible growth mechanism, but at the end of the day, when your employees come to you with a new idea, you want to know what's the return on investment, you know money, isn't free resources, aren't free. You have limited staff just like everyone else. Talk to me about the return on investment from teradata. >> So I think teradata really offers the ability to get that cost per query and the sweet spot for our customers. So we've done a number of things we've made a cost calculator available on our website so that our, our customers can look at and compare how much it costs to run and say a data environment or an, an AWS quote, and how that compares to all of the other options that may be available to them. And what we see is often an order of magnitude difference in terms of the cost profile for running teradata and getting true business level insights from the data that they have compared to some of the competitive solutions out there. And that might really surprise some of your viewers said, Keith, in terms of that, that's not usually what you'd associate teradata West, or you associate teradata as, an absolutely robust system that's completely meshing critical. But David, we get those features and a really controlled environment, where the cost per query is optimized. we've got consumption-based pricing models that enables that return and investment curve that you're talking about to be either really early on in their process or using our technologies. >> So I've been part of these big, massive projects within enterprises, where we look at these, whether it's data leakes, unstructured data etc. We want to to next big questions of them. The big problem with that has always been cost or runs these projects always, always in my experience go over budget. How does the combination of AWS, which has the potential to have only limited budget and teradata, which falls basically unlimited budget issue or dresses, unlimited budget problem, how do you help control that risk and avoid cost? >> Yeah, so you know working in an environment like AWS, which is completely elastic can really does give tremendous value to our conveying customer set. But as you said, that elasticity comes at a cost. So in order to make sure that our customers run, the most important queries that they get the most value from, we utilize technologies that we've taken from our own prem deployments, things like query optimization and workload management, and that lets us give our customers a degree of control, and that environment that they wouldn't otherwise have. So we're really excited about the future of teradata and the AWS cloud. >> Now we spent a lot of time talking about the AWS cloud, but a lot of customers simply aren't there. A lot of them are just react to the pandemic, as a need for today. Do I have to be all in and AWS and public cloud in general to take advantage of all of these advantages of all of these capabilities? >> What we are, what we want to do from a teradata vantage perspective is really promote it as a platform and a platform that can be used across all of the cloud environments, and into the on-prem environment. If you have teradata vantage deployed in your on-prem So we're all about opening up choice and flexibility. You know, the teradata technology really enables our customers, not just to have a data Mart view of things where, you know, you're, no simple queries on, you know, the rear view mirror of what happened, but the analytics technology lets you get into questions like, well, why did that event happen? What's going to happen next? And what should we do to proactively plan that, you know we see use cases like the internet of things, where, there's a preventative and predictive maintenance on laws that the bases over there, and you can imagine the amount and volume of data that's getting consumed. And we analyze that data real time, get real answeres to make recommendations, to really enable an organization that's servicing these machines the the right level of end state to optimize how they're working on a day-to-day business. is really exciting. >> So again, we're now shipping the conversation back over to public health in consumption. How do I consume Cherokee advantage in AWS? >> We've got a number of different deployment models in terms of consuming teradata vantage , so you can have a pay as you go model, which means, you can start at nothing and work out overtaking or consumption model is really unique because we actually, we Bel on the basis of what we call logical IO, which means that it's only been queries work, inside the environment that our customer gets billed for it. So you don't just get charged by walking into the room and having the light switch on you only get charged when that late is doing something meaningful, for you and your organization, and actually result in an end state for use the company also the blended priests and models. So you can work out what the optimum deployment model as for teradata vantage and save quote. So loss of choice, we're all about giving that flexibility and choice in terms of how we operate. >> So you hit on the topic of IOT, but let's hit that dead on and talk about another hot part of not just the it conversation, but the cloud conversation and especially data analytics, the edge how does a solution like vantage play with datasets, that live at the edge and have to be carried at the edge? >> You know, one of the great things of a teradata vantage and how we're looking at it just now, If we think about, or you may recall as teradata, the desire was to try and get everything into a teradata and have all the data captured and say that ecosystem, that doesn't work as well in the cloud world. What we're all about is opening up that platform. So some of your viewers might be surprised. We now integrate with, 18 of AWS services to really start opening the platform up. We give access to from teradata and to native object stores and cloud environments so that, customers don't have to duplicate data. They don't have to copy it into teradata, and have that data locked in there. We can access a whole plethora of data capture mechanisms that the cloud providers AWS make available, in terms of those APO eyes and those calls. so that we can integrate it all together, and get the best possible set of data sources, for teradata VANTAGE to work on. So really exciting team in terms of opening up that platform being really modern in terms of looking at the data fabric, that our customers have and how they're using these cloud services on a day-to-day basis. And integrating that with the power advantage. >> Steve McMillan, president CEO of teradata. We really appreciate it. 40 years of analytics history. We're seeing the movement in public cloud where we're going from these companies that we put our, all our data into centralized, adapting to the reality of edge data center, public cloud, meeting us where the data's at. We're super excited to now promote you into an alum of the queue, make sure to join us for additional coverage of AWS reinvent 2020 on ducky. (upbeat music)

Published Date : Dec 2 2020

SUMMARY :

It's the cube with digital We are the Q virtual and of teradata, how's the public cloud can see the benefits of using How's the pandemic impacting changing all of the time. in the era of the pandemic. that is we believe forms which you know, that they have to deal with. to you with a new idea, and how that compares to all How does the combination of AWS, of teradata and the AWS cloud. Do I have to be all in and AWS that the bases over there, the conversation back over to public inside the environment that our that the cloud providers into an alum of the queue,

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Steve Gordon, Red Hat | KubeCon + CloudNativeCon Europe 2020 – Virtual


 

>> Voice over: From around the globe, it's theCUBE with coverage of KubeCon and CloudNativeCon Europe 2020 virtual, brought to you by Red Hat, the Cloud Native Computing Foundation and Ecosystem Partners. >> Hi, I'm Stu Mittleman, and welcome back to theCUBE's Coverage of KubeCon CloudNativeCon Europe for 2020. Get to talk to the participants in this great community and ecosystem where they are around the globe. And when you think back to the early days of containers, it was, containers, they're lightweight, they're small, going to obliterate virtualization is often the headline that we had. Of course, we know everything in IT tends to be additive. And here we are in 2020 and containers and virtual machines, living side by side and often we'll see the back and forth that happens when we talk about virtualization in containers. To talk about that topic specifically, happy to welcome to the program, first time guest, Steve Gordon. He's the director of product management at Red Hat. Steve, thanks so much for joining us. >> Thanks so much Stu, it's great to be here. >> All right, as I teed up of course, virtualization was a wave that swept through the data center. It is a major piece, not only of what's in the data center, but even if you look at the public Clouds, often it was virtualization underneath there. Certain companies like Google, of course, really drove a container adoption. And often you hear when people talk about, I built something CloudNative, that underlying piece of being containerized and then using an orchestration layer like Kubernetes is what they talk about. So maybe stop for a sec, Red Hat of course, heavily involved in virtualization and containers, how you see that landscape and what's the general conversation you have with customers as to how they make the choice and how the lines blur between those worlds? >> Yeah, so at Red Hat, I think we've been working on certainly the current iteration of the next specialization with KVM for around 12 years and myself large portion of that. I think, one thing that's always been constant is while from the outside-in, specialization looks like it's been a fairly stable marketplace. It's always changing, it's always evolving. And what we're seeing right now is as people are adopting containers and even constructs built on top of containers into their workflows, there is more interest and more desire around how can I combine these things, recognizing that still an enormous percentage of my workloads are out there running in virtual machines today, but I'm building new things around them that need to be able to interact with them and springboard off of that. So I think for the last couple of years, I'm sure you yourself have seen a number of different projects pop up and the opensource community around this intersection of containers and visualization and how can these technologies compliment each other. And certainly KubeVirt is one of the projects that we've started in this space, in reaction to both that general interests, but also the real customer problems that people have, as they try and meld these two worlds. >> So Steve, at Red Hat Summit earlier this year, there was a lot of talk around container native virtualization. If you could just explain what that means, how that might be different from just virtualization in general, and we'll go from there. >> Sure, so back in, I think early 2017, late 2016, we started playing around this idea. We'd already seen the momentum around Kubernetes and the result the way we architected OpenShift, three at a time around, Kubernetes has this strength as an orchestration platform, but also a shared provider of storage, networking, et cetera, resources. And really thinking about, when we look at virtualization and containers, some of these problems are very common regardless of what footprint the workload happens to fit into. So leveraging that strength of Kubernetes as an orchestration platform, we started looking at, what would it look like to orchestrate virtual machines on that same platform right next to our application containers? And the extension of that the KubeVirt project and what has ultimately become OpenShift virtualization is based around that core idea of how can I make a traditional virtual machine to a full operating system, interact with and look exactly like a Kubernetes native construct, that I can use from the same platform? I can manage it using the same constructs, I can interact with it using the same console, all of these kinds of ideas. And then on top of that, not just bring in workloads as they lie, but enable really powerful workforce with people who are building a new application in containers that still need some backend components, say a database that's sitting in a VM, or also trying to integrate those virtual machines into new constructs, whether it's something like a pipeline or a service mesh. We're hearing a lot of questions around those things these days where people don't want to just apply those things to brand new workloads, but figure out how do they apply those constructs to the broader majority of their fleet of workflows that exist today. >> All right, so I believe back at Red Hat Summit, OpenShift virtualization was in beta. Where's the product that solution sets till today? >> Right, so at this year's KubeCon, we're happy to announce that OpenShift virtualization is moving to general availability. So it will be a fully supported part of OpenShift. And what that means is, you, as a subscriber to OpenShift, the platform, get virtualization as just an additional capability of that platform that you can enable as an operator from the operator hub, which is really a powerful thing for admins to be able to do that. But also is just really powerful in terms of the user experience. Like once that operator is enabled on your cluster, the little tab shows up, that shows that you can now go and create a virtual machine. But you also still get all of the metrics and the shared networking and so on that goes with that cluster, that underlies it all. And you can again do some really powerful things in terms of combining those constructs for both virtual machines and containers. >> When you talk about that line between virtualization and containers, a big question is, what does this mean for developers? How is it different from what they were using before? How do they engage and interact with their infrastructure today? >> Sure, so I think the way a lot of this current wave of technology got started for people was whether it was with Kubernetes or Docker before that, people would go and grab, easiest way they could grab compute for capacity was go to their virtual machine firm, whether that was their local virtualization estate at their company, or whether that was taking a credit card to public Cloud, getting a virtual machine and spinning up a container platform on top of that. What we're now seeing is, as that's transitioning into people building their workloads, almost entirely around these container constructs, in some cases when they're starting from scratch, there is more interest in, how do I leverage that platform directly? How do I, as my application group have more control over that platform? And in some cases, depending on the use case, like if they have demand for GPUs, for example, or other high-performance devices, that question of whether the virtualization layer between my physical host and my container is adding that much value? But then still wanting to bring in the traditional workloads they have as well. So I think we've seen this gradual transition where there is a growing interest in reevaluating, how do we start with container based architectures? To, okay, how has we transitioned towards more production scenarios and the growth in production scenarios? What tweaks do we make to that architecture? Does it still make sense to run all of that on top of virtual machines? Or does it make more sense to almost flip that equation as my workload mix gradually starts changing? >> Yeah, two thoughts come to mind on that. Number one is, are there specific applications out there, or I think about traditional VMs, often that Windows environments that we have there, is that some of the use case to bring them over to containers? And then also, once I've gotten it into the container environment, what are the steps to move forward? Because I have to expect that there's going to be some refactoring, some modernization to take advantage of the innovation and pace of change, not just to take it, containerize it and leave it. >> Yeah, so certainly, there is an enormous amount of potential out there in terms of Windows workloads, and people are definitely trying to work out how do they leverage those workloads in the context of OpenShift and Kubernetes based environment. And Windows containers obviously, is one way to address that. And certainly, that is very powerful in and of itself, for bringing those workloads to OpenShift and Kubernetes, but does have some constraints in terms of needing to be on a relatively recent version of Windows server and so on for those workloads to run in that construct. So where OpenShift virtualization helps with that is we can actually take an existing virtual machine workload, bring that across, even if it's say Windows server 2012, run it on top of the OpenShift virtualization platform as a VM, And then if or when you start modernizing more of that application, you can start teasing that out into actual containers. And that's actually something, it is one of our very early demos at Red Hat Summit 2018, I think was how you would go about doing that, and primarily we did that because it is a very powerful thing for customers to see how they can bring those, all the applications into this mix. And the other aspect of that I'll mention is one of our financial services customers who we've been working with, basically since that demo, they saw it from a hallway at Red Hat Summit and came and said, "Hey, we want to talk to you guys about that." One of the primary workload, is a Windows 10 style environment, that they happened to be bringing in as well. And that's more in that construct of treating OpenShift almost as a pool of compute, which you can use for many different workload types with the Windows 10 being just one aspect of that. And the other thing I'll say in terms of the second part of the question, what do I need to do in terms of refactoring? So we are very conscious of the fact that, if this is to provide value, you have to be able to bring in existing virtual machines with as minimal change as possible. So we do have a migration solution set, that we've had for a number of years, for bringing our virtual machines to Linux specialization stacks. We're expanding that to include OpenShift virtualization as a target, to help you bring in those existing virtual machine images. Where things do change a little bit is in terms of the operational approaches. Obviously, admin console now is OpenShift for those virtual machines, that does right now present a change. But we think it is a very powerful opportunity in terms of, as people get more and more production workloads into containers, for example, it's going to become a lot more appealing to have a backup solution, for example, that can cater to both the virtual machine workloads as well as any stateful container workloads you may have, which do exist in increasing numbers. >> Well, I'm glad you brought up a stateful discussion because as an industry, we've spent a long time making sure that virtual machines, have storage and have networking that is reliable in performance and the like. What should customers be thinking about and operators when they move to containers? Are there things that are different you manage bringing into, this brings them into the OpenShift management plane. So what else should I be thinking about? What do I need to do differently when I've embraced this? >> Yeah, so I think in terms of the things that virtual machine expects, the two big ones that come to mind to me are networking and storage. The compute piece is still there obviously, but I think is a little less complicated to solve just because the OpenShift and broader Kubernetes community have done such a great job of addressing that piece, and that's really what attracted us to it in the first place. But on the networking side, certainly the expectations of a traditional virtual machine are a little bit different to the networking model of Kubernetes by default. But again, we've seen a lot of growth in container based applications, particularly in the context of CloudNative network functions that have been pushing the boundaries of Kubernetes networking as well. That's resulted in projects like Motus, which allow us to give a virtual machine related to networking interface that it expects, but also give it the option of using the pod networking natively, for some of those more powerful constructs that are native to Kubernetes. So that's one of those areas where you've got a mix of options, depending on how far you want to go from a modernization perspective versus do I just want to bring this workload in and run it as it is. And my modernization is more built around it, in terms of the other container based things. Then similarly in storage, it's an area where obviously at Red Hat, we've been working close with the OpenShift container storage team, but we also work with a number of ecosystem partners on, not just how do we certify their storage plugins and make sure they work well both for containers and virtual machines, but also how do we push forward upstream efforts, around things like the container storage interface specification, to allow for these more powerful capabilities like snapshots cloning and so on which we need for virtual machines, but are also very valuable for container based workloads as well. >> Steve, you've mentioned some of the reasons why customers were moving towards this environment. Now that you're GA, what learnings did you have during beta? Are there any other customer stories you could share that you've learned along this journey? >> Yeah, so I think one of the things I'll say is that, there's no feedback like direct product in the hands of customer feedback. And it's really been interesting to see the different ways that people have applied it, not necessarily having set out to apply it, but having gotten partway through their journey and realized, hey, I need this capability. You have something that looks pretty handy and then having success with it. So in particular, in the telecommunications vertical, we've been working closely with a number of providers around the 5G rollouts and the 5G core in particular, where they've been focused on CloudNative network functions. And really what I mean by that is the wave of technology and the push they're making around 5G is to take what they started with network function virtualization a step further, and build that next generation network around CloudNative technologies, including Kubernetes and OpenShift. And as I've been doing that, I have been finding that some of the vendors are more or less prepared for that transition. And that's where, while they've been able to leverage the power of containers for those applications that are ready, they're also able to leverage OpenShift virtualization as a transitionary step, as they modernize the pieces that are taking a little bit longer. And that's where we've been able to run some applications in terms of the load balancer, in terms of a carrier grade database on top of OpenShift virtualization, which we probably wouldn't have set out to do this early in terms of our plan, but we're really able to react quickly to that customer demand and help them get that across the line. And I think that's a really powerful example where the end state may not necessarily be to run everything as a virtual machine forever, but that was still able to leverage this technology as a powerful tool in the context of our broadened up optimization effort. >> All right, well, Steve, thank you so much for giving us the updates. Congratulations on going GA for this solution. Definitely look forward to hearing more from the customers as they come. >> All right, thanks so much Stu. I appreciate it. >> All right, stay tuned for more coverage of KubeCon CloudNativeCon EU 2020, the virtual edition. I'm Stu Stu Mittleman. And thank you for watching theCUBE. (upbeat music)

Published Date : Aug 18 2020

SUMMARY :

brought to you by Red Hat, is often the headline that we had. it's great to be here. and how the lines blur that need to be able to interact with them how that might be different that the KubeVirt project Where's the product that of that platform that you can enable and the growth in production scenarios? is that some of the use case that they happened to sure that virtual machines, that have been pushing the boundaries some of the reasons that is the wave of technology from the customers as they come. All right, thanks so much Stu. 2020, the virtual edition.

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Steve Hershkowitz, HPE | Future Proof Your Enterprise 2020


 

>> From the cube studios in Palo Alto in Boston, connecting with our leaders all around the world. This is a cube conversation. >> Hi, I'm Stu Miniman and welcome to theCUBE conversation. I'm coming to you from our Boston area studio. We've been digging into Pesando and the technology that there've been doing. Happy to welcome to the program. Steve Hershkowitz, he's the vice president of worldwide sales with Hewlett Packard enterprise, part of the HPC, HPE Pensando, relationship. Steve, thanks so much for joining us. >> Thanks for having me, Stu. I'm really happy to be here. >> So, obviously, Pensando made a bit of a splash when they came out at the end of 2019. We were really excited to have the Cube Apple launch, had some big name guests there, including your CEO, Antonio Neri. HPE has an investment and as an OEM of Pensando, So, bring us in us to why this partnership, why this investment from HPE standpoint? >> Well, thanks Stu. So obviously there were a lot of reasons why HP would be interested in a partnership with an innovative company like Pensando standing the fact that you have the MPLS team that had developed, industry changing technologies, for their previous company at Cisco, and leveraging their expertise and their market leadership to bring new innovation to the market, which was very interesting to us. As well as, the partnership that was launched between, Pensando's chairman John Chambers and our CEO, Antonio Neri. And when you hear them speak, they talk about, being partners for life. And so I think what's unique and what's interesting to us is you'll hear our CEO, Antonio talk a lot about HP's evolution as a company and how we are absolutely the edge to Cloud Platform as a service company. And when you have a strategy that involves servicing and consumption, you have to follow the innovation engine and the market transitions up to be able to satisfy your customers and get out in front of some of the market trends. And so the technology and the innovation that Pensando brings to the market is unlike anything else that's available today that anybody else can do. And we saw this as a great opportunity for us to really serve our customers as they move more of their data to the edge and want to apply and distribute a lot of the services to the edge where the data is created and of course, where most of the data is consumed. So it's an exciting partnership for us. We also have a board seat in the company and we're very, very excited about the opportunity and our customers are really, really excited as well about the partnership. >> Yeah, it's interesting. Those of us that have watched the industry long enough, I remember back, John Chambers for many years at HP was one of Cisco's biggest partners, for a long time. It really interesting what you're talking about, some of the new opportunities, what's going on with edge. Bring us inside the partnership a little bit. How has it been going? You've got about six months since it's unveiled to the world. What can you tell us so far, now that it's seen the light of day? >> Well, so the partnership is very, very strong and I think if you ask some of the senior executives on the Pensando side, including some of the board members, they would tell you that the partnership with HPE is different than any other relationship that they have with any other company. And it is that way because we created a very unique bond through our global business unit that's responsible for bringing these products to market and defining the roadmap to a very, very unique go to market strategy that we've developed where we actually have myself leading a go to market engine of people that are helping with the enablement, with the training, with the customer interactions, qualifying opportunities, and really helping to make a market for this technology as we do have first mover advantage. So we work very closely with all aspects of the Pensando team. Our business units are aligned, our development teams are aligned, our sales teams are very, very closely aligned. Their chief revenue officer, Frank Paloma and I are tied at the hip as we bring this technology to market together with both of our sales teams. And then as we look at further innovating together, we are completely locked and aligned on the combined roadmap. So it's a unique partnership. It creates unprecedented opportunity for HPE through this partnership to gain architectural control and help our customers gain architectural control over these next generation data center networks and really make a leapfrog over any of the technologies that are available today. Really two focuses, right? One is in helping the cloud service providers that want to better compete with the 800 pound gorillas, with a much better technology, a faster technology and a technology that leapfrogs anything that they've built. And the other side of that is our ability to help enterprises as we sell more as a service offerings and more edge solutions, help our enterprises make their environments much less complex, much more secure, and really help him improve business application performance so that they can sustain competitive advantage and make their data center networks look a lot more like what the hyperscalers have built, but only a lot better and a lot faster and a lot more secure. >> Yeah. I tell you, Steve, one of the things that I've always been really admired about HP over the years is baking these solutions together. It's not just a bunch of pieces, get them at the customer site and figure it out. But, I worked on standards, I've worked on a lot of solutions over the years and HP and now HPE always makes sure when it gets to the customer, it's together, it works. The time from getting it to being able to use it, really is minimized and that focus on simplicity is something that I've seen time and again from HPE. When it comes to the Pensando solution, how does this fit in with the HPE products? Where is it fit in? What are those solutions look like today? >> It's a really, really good question, Stu. So, initially we're going to market on our ProLiant Rack Server platform and we will launch in June, general availability. These solutions, we've been offering them to customers, very select number of customers through a private skew that we've created, but it fits initially within our Rack Server portfolio. But over time you'll see us start to begin to integrate this across the entire compute portfolio, where it makes sense and where there's a market and where customers are asking for it in addition to some integration points with different business units, right? So we have this relationship is so exciting that almost every business unit within HPE is interested in figuring out what the leverage points are to help solve customer problems and create opportunities for customers. So everything from our blade servers through synergy, through our Aruba relationship, through our software, stack, we're going to be doing a lot more integration. So I think you look out for initially an opportunity to install this digital services platform where you have a lot of Rack Servers and you want to reduce the complexity and really distribute a lot of those network services that are provided today in a centralized fashion. Through a number of different black boxes with a number of different operating systems, a number of different service contracts, move those to the compute edge at the exhaust of an HPE server on a platform that's factory integrated. And that we stand behind them, we support and sell. And you made another comment about support and how HPE does a really good job at making sure that when we sell a solution, it's a tightly integrated solution that scales, that works together and their customers can count on and versus something that's loosely coupled than disjointed as you see a lot of partnerships, which we try and avoid. So one of the parts of this relationship that's unique is that HPE is actually going to be supporting and providing the L1, and the L2 support for this product on a global basis. So when our customers have an issue or they need help, they come to us and it really rounds out the relationship. So it's not just taking a portfolio or a solution and putting it into an HP server. It's a factory integrated, factory tested solution with a lot of different integrations that we stand behind, that we sell and it scales. It'll work just as well with a hundred DSPs and servers as it will with a hundred thousand. >> I'd love to drill in a little bit on, really the customer use cases there. When you talk about edge computing, first of all, there's a lot of misnomers out in the industry. Edge can be anything from the telco edge. I've seen lots of things like network function virtualization. I've talked to HPE about those network offerings in the past through down to kind of IOT devices and everything in between. You said you've got some customers that have been getting early access. Are there any patterns or anything you can tell us about what are those edge use cases that this solution is a good fit for? >> Sure Stu. I think, when we started this journey six months ago, we initially thought that the most common use case that customers would be interested, especially the large New York financial customers were the large financial customers in general would be security, right? And so we had a lot of conversations about things like East West firewall, 70, 80% of the traffic as we talk to customers nowadays, is East West, right? It's application to application traffic, where it used to be North, South and that East West traffic, especially in a virtualized world with virtualized networks and virtualized servers, has created a lot of complexity for customers. So we thought originally, security, micro-segmentation, East, West firewall encryption would be the use cases. But interestingly enough, as we started to talk to customers, what we found out pretty quickly was that many of these customers have lost track because of the sprawl in the growth of the data, in their data centers. It really lost track of which applications are talking to which applications, which people are talking to which people. And in fact, we had some customers tell us that if we were to put your system in and turn on firewall services from day one, we could potentially... it would bring our network to its knees because we've lost track of where everything is going. So, what that's led itself to is a lot of customers very interested in the first use case, which is around visibility, observability and telemetry, giving our customers the ability to really graph out and see their application patterns. Because what you can't see, you really can't secure. And then, and then what we believe will happen over time and we're starting to see this play out, is that those customers, once they have a handle on what their traffic flows are and they have some good telemetry. They have some good services on being able to get that visibility. Then they'll start to define security policy based upon those traffic patterns and use the centralized Pensando policy services manager to distribute that policy, whether it be micro-segmentation for managing and securing, virtualized traffic or East West firewall. And then later on encryption and in a future release. So that's what we're seeing. >> Excellent. I'm like, Oh, great customer data already. What you've been saying really resonates customers today know that pace of change and keeping track of things is really challenging. It's gone from something that people might be able to get a handle to with, to knowing I have to have the automation, the systems the intelligence baked into the system to be able to handle it. All right. So June, this month, you've GA the product, congratulations on getting that. So tell us what you expect to see, the Pensando HP relationship. Are there expansions in the product line? We should be looking forward through the rest of 2020 or any other pieces as look forward? >> Sure. So, we are excited about the June, launch. We're also excited about the fact that we have our large customer show coming up this year, HP discover and we're going to be profiling the new conceptual partnership at discover, giving customers, the ability to see the power of this technology and how it can really help them solve their most pressing business and technical priorities. But we have a full roadmap that we've built out jointly with our partners at Pensando that involves taking this platform across different parts of our portfolio. One of the things that we'll be doing as we launch almost immediately is we're going to be putting this on our flagship GreenLake offer, right? Which is our, as a service offering. And so customers will have the ability to purchase Pensando's solutions under GreenLake and then over time we'll enhance that to provide the detailed metering that our customers have come to know through that platform. So I think you'll see a big splash there. And then there's a lot of work being done to leverage the SDKs that Pensando was providing to provide better integration into some of our workflows and some of our tools. And again, as I mentioned to you earlier, Stu, almost every business unit in our company has got meetings going on with Pensando trying to figure out how they can leverage the power of this technology to help HPE, gain and sustain longterm competitive advantage as customers move from these old legacy, three tier networks that are very complicated to run and they have to stitch the lands together. They have to go through different service chaining to get simple things done. I think there's going to be a lot of work going on across all of our business units to keep Pensando front and center and help us deliver this platform jointly so that we're differentiated. One other thing I think is important too is that we're also building a whole host of differentiated services around this platform. So things like professional services, training services, security assessment services, right. We're gaining a lot of experience through the trial and proof of concept process that we're going through right now and we're building runbooks right? To be able to sort of document exactly what we've learned as we do these big implementations and these trials and be able to bring those to our customers in the form of services that they can use as they look to migrate and modernize these legacy networks. >> Excellent. Well Steve, sounds like just the GA is step one. You and your team have your hands full with a lot of pieces. As you go to market with this and expand that offering, really impressive. We're taking this. Want to give you the final word Pensando HPE and what customers should be looking for? >> Stu, I think our customers should look forward to the GA launch coming out towards the end of June. And this technology is very exciting because if I had to sum it up in basically, three statements it would be this solution combined with what HP has the ability to deliver and support will absolutely help our customers simplify their environments, reduce a lot of operational complexity there by reducing significant cost as they look to rearchitect and build their next generation data center networks. Secondarily, this solution, our combined solution together will help every customer, especially those in the financial industry or highly regulated industries really substantially improve their security posture and reduce the amount of risk that they have in their environments. And then lastly, and I think almost as equally as important, is the fact that this solution, because it's built on a highly programmable, customization, that's traditionally used in networking technology, not necessarily seen at the exhaust of a server, is going to give our customers the ability to exponentially improve their application performance so that when business applications run faster, it gives them opportunities to get to market faster with their own products and drive additional revenue to sustained longterm competitive advantage. So we're excited about the opportunities to... it's going to be a lot of fun. >> Excellent. Well, Steve Hershkowitz, thank you so much for the update. Congratulations on the launch and absolutely we'll be keeping track of the progress. >> Thank you for your time. Happy to be here. >> All right. I'm Stu Miniman and thank you for watching theCUBE. (soft music)

Published Date : Jun 17 2020

SUMMARY :

all around the world. and the technology that I'm really happy to be here. have the Cube Apple launch, the edge to Cloud Platform now that it's seen the light of day? and really helping to make When it comes to the Pensando solution, and providing the L1, really the customer use cases there. 70, 80% of the traffic as we to be able to handle it. the power of this technology to help HPE, Want to give you the final word has the ability to deliver and support Congratulations on the Happy to be here. and thank you for watching theCUBE.

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Anurag Goel, Render & Steve Herrod, General Catalyst | CUBE Conversation, June 2020


 

>> Announcer: From theCUBE studios in Palo Alto and Boston, connecting with thought leaders all around the world, this is a CUBE Conversation. >> Hi, and welcome to this CUBE Conversation, from our Boston area studio, I'm Stu Miniman, happy to welcome to the program, first of all we have a first time guest, always love when we have a founder on the program, Anurag Goel is the founder and CEO of Render, and we've brought along a longtime friend of the program, Dr. Steve Herrod, he is a managing director at General Catalyst, a investor in Render. Anurag and Steve, thanks so much for joining us. >> Thank you for having me. >> Yeah, thanks, Stu. >> All right, so Anurag, Render, your company, the tagline is the easiest cloud for developers and startups. It's a rather bold statement, most people feel that the first generation of cloud has happened and there were certain clear winners there. The hearts and minds of developers absolutely has been a key thing for many many companies, and one of those drivers in the software world. Why don't you give us a little bit of your background, and as the founder of the company, what was it, the opportunity that you saw, that had you create Render? >> Yeah, so I was the fifth engineer at Stripe, and helped launch the company and grow it to five billion dollars in revenue. And throughout that period, I saw just how much money we were spending on just hiring DevOps engineers, AWS was a huge huge management headache, really, there's no other way to describe it. And even after I left Stripe, I was thinking hard about what I wanted to do next, and a lot of those ideas required some form of development and deployment, and putting things in production, and every single time I had to do the same thing over and over and over again, as a developer, so despite all the advancements in the cloud, it was always repetitive work, that wasn't just for my projects, I think a lot of my friends felt the same way. And so, I decided that we needed to automate some of these new things that have come about, as part of the regular application deployment process, and how it evolves, and that's how Render was born. >> All right, so Steve, remember in the early days, cloud was supposed to be easy and inexpensive, I've been saying on theCUBE it's like well, I guess it hasn't quite turned out that way. Love your viewpoint a little bit, because you've invested here, to really be competitive in the cloud, tens of billions of dollars a year, that need to go into this, right? >> Yeah, I had the fortunate chance to meet Anurag early on, General Catalyst was an investor in Stripe, and so seeing what they did sort of spurred us to think about this, but I think we've talked about this before, also, on theCUBE, even back, long ago in the VMware days, we looked very seriously at buying Heroku, one of the early players, and still around, obviously, at Salesforce in this PaaS space, and every single infrastructure conversation I've had from the start, I have to come back to myself and come back to everyone else and just say, don't forget, the only reason any infrastructure even exists is to run applications. And as we talked about, the first generation of cloud, it was about, let's make the infrastructure disappear, and make it programmatic, but I think even that, we're realizing from developers, that is just still way too low of an abstraction level. You want to write code, you want to have it in GitHub, and you want to just press go, and it should automatically deploy, automatically scale, automatically secure itself, and just let the developer focus purely on the app, and that's a idea that people have been talking about for 20 years, and should continue to talk about, but I really think with Render, we found a way to make it just super easy to deploy and run, and certainly it is big players out there, but it really starts with developers loving the platform, and that's been Anurag's obsession since I met him. >> Yeah, it's interesting, when I first was reading I'm like "Wait," reminds me a lot of somebody like DigitalOcean, cloud for developers who are, Steve, we walked through, the PaaS discussion has gone through so many iterations, what would containerization do for things, or serverless was from its name, I don't need to think about that underlying layer. Anurag, give us a little bit as to how should we think of Render, you are a cloud, but you're not so much, you're not an infrastructure layer, you're not trying to compete against the laundry list of features that AWS, Azure, or Google have, you're a little bit different than some of the previous PaaS players, and you're not serverless, so, what is Render? >> Yeah, it is actually a new category that has come about because of the advent of containers, and because of container orchestration tools, and all of the surrounding technologies, that make it possible for companies like Render to innovate on top of those things, and provide experiences to developers that are essentially serverless, so by serverless you could mean one of two things, or many things really, but the way in which Render is serverless is you just don't have to think about servers, all you need to do is connect your code to GitHub, and give Render a quick start command for your server and a build command if needed, and we suggest a lot of those values ourselves, and then every push to your GitHub repo deploys a new version of your service. And then if you wanted to check out pull requests, which is a way developers test out code before actually pushing it to deployment, every pull request ends up creating a new instance of your service, and you can do everything from a single static site, to building complex clusters of several microservices, as well as managed Postgres, things like clustered Kafka and Elasticsearch, and really one way to think about Render, is it is the platform that every company ends up building internally, and spends a lot of time and money to build, and we're just doing it once for everyone and doing it right, and this is what we specialize in, so you don't have to. >> Yeah, just to add to that if I could, Stu, what's I think interesting is that we've had and talked about a lot of startups doing a lot of different things, and there's a huge amount of complexity to enable all of this to work at scale, and to make it work with all the things you look for, whether it's storage or CDNs, or metrics and alerting and monitoring, all of these little startups that we've gone through and big companies alike, if you could just hide that entirely from the developer and just make it super easy to use and deploy, that's been the mission that Anurag's been on to start, and as you hear it from some of the early customers, and how they're increasing the usage, it's just that love of making it simple that is key in this space. >> All right, yeah, Anurag, maybe it would really help illustrate things if you could talk a little bit about some of your early customers, their use case, and give us what stats you can about how your company's growing. >> Certainly. So, one of our more prominent customers was the Pete Buttigieg campaign, which ran through most of 2019, and through the first couple of months of 2020. And they moved to us from Google Cloud, because they just could not or did not want to deal with the complexity in today's standard infrastructure providers, where you get a VM and then you have to figure out how to work with it, or even Managed Kubernetes, actually, they were trying to run on Managed Kubernetes on GKE, and that was too complex or too much to manage for the team. And so they moved all of their infrastructure over to Render, and they were able to service billions of requests over the next few months, just on our platform, and every time Pete Buttigieg went on stage during a debate and said "Oh, go to PeteForAmerica.com," there's a huge spike in traffic on our platform, and it scaled with every debate. And so that's just one example of where really high quality engineering teams are saying "No, this stuff is too complex, it doesn't need to be," and there is a simpler alternative, and Render is filling in that gap. We also have customers all over, from single indie hackers who are just building out their new project ideas, to late stage companies like Stripe, where we are making sure that we scale with our users, and we give them the things that they would need without them having to "mature" into AWS, or grow into AWS. I think Render is built for the entire lifecycle of a company, which is you start off really easily, and then you grow with us, and that is what we're seeing with Render where a lot of customers are starting out simple and then continuing to grow their usage and their traffic with us. >> Yeah, I was doing some research getting ready for this, Anurag, I saw, not necessarily you're saying that you're cheaper, but there are some times that price can help, performance can be better, if I was a Heroku customer, or an AWS customer, I guess what might be some of the reasons that I'd be considering Render? >> So, for Heroku, I think the comparison of course, there's a big difference in price, because we think Heroku is significantly overpriced, because they have a perpetual free tier, and so their paid customers end up footing the bill for that. We don't have a perpetual free tier that way, we make sure that our paid customers pay what's fair, but more importantly, we have features that just haven't been available in any platform as a service up until now, for example, you cannot spin up persistent storage, block storage, in Heroku, you cannot set up private networking in Heroku as a developer, unless you pay for some crazy enterprise tier which is 1500, 3000 dollars a month. And Render just builds all of that into the platform out of the box, and when it comes to AWS, again, there's no comparison in terms of ease of use, we'll never be cheaper than AWS, that's not our goal either, it's our goal to make sure that you never have to deal with the complexity of AWS while still giving you all of the functionality that you would need from AWS, and when you think about applications as applications and services as opposed to applications that are running on servers, that's where Render makes it much easier for developers and development teams to say "Look, we don't actually need "to hire hundreds of DevOps people," we can significantly reduce our DevOps team and the existing DevOps team that we have can focus on application-level concerns, like performance. >> All right, so Steve, I guess, a couple questions for you, number one is, we haven't talked about security yet, which I know is a topic near and dear to your heart, was one of the early concerns about cloud, but now often is a driver to move to cloud, give us the security angle for this space. >> Yeah, I mean the key thing in all of the space is to get rid of the complexity, and complexity and human error is often, as we've talked about, that is the number one security problem. So by taking this fresh approach that's all about just the application, and a very simple GitOps-based workflow for it, you're not going to have the human error that typically has misconfigured things and coming into there, I think more broadly, the overall notion of the serverless world has also been a very nice move forward for security. If you're only bringing up and taking down the pieces of the application as needed, they're not there to be hacked or attacked. So I think for those two reasons, this is really a more modern way of looking at it, and again, I think we've talked about many times, security is the bane of DevOps, it's the slowest part of any deployment, and the more we get rid of that, the more the extra value proposition comes safer and also faster to deploy. >> The question I'd like to hear both of you is, the role of the developer has changed an awful lot. Five years ago, if I talked to companies, and they were trying to bring DevOps to the enterprise, or anything like that, it seemed like they were doomed, but things have matured, we all understand how important the developer is, and it feels like that line between the infrastructure team and the developer team is starting to move, or at least have tools and communication happening between them, I'd love, maybe Steve if you can give us a little bit your macroview of it, and Anurag, where that plays for Render too. >> Yeah, and Anurag especially would be able to go into our existing customers. What I love about Render, this is a completely clean sheet approach to thinking about, get rid of infrastructure, just make it all go away, and have it be purely there for the developers. Certainly the infrastructure people need to audit and make sure that you're passing the certifications and make sure that it has acceptable security, and data retention and all those other pieces, but that becomes Anurag's problem, not the developer problem. And so that's really how you look at it. The second thing I've seen across all these startups, you don't typically have, especially, you're not talking about startups, but mid-sized companies and above, they don't convert all the way to DevOps. You typically have people peeling off individual projects, and trying to move faster, and use some new approach for those, and then as those hopefully go successful, more and more of the existing projects will begin to move over there, and so what Render's been doing, and what we've been hoping from the start, is let's attract some of the key developers and key new projects, and then word will spread within the companies from there, but so the answer, and a lot of these companies make developers love you, and make the infrastructure team at least support you. >> Yeah, and that was a really good point about developers and infrastructure, DevOps people, the line between them sort of thinning, and becoming more of a gray area, I think that's absolutely right, I think the developers want to continue to think about code, but then, in today's environment, outside of Render when we see things like AWS, and things like DigitalOcean, you still see developers struggling. And in some ways, Render is making it easy for smaller companies and developers and startups to use the same best practices that a fully fledged DevOps team would give them, and then for larger companies, again, it makes it much easier for them to focus their efforts on business development and making sure they're building features for their users, and making their apps more secure outside of the infrastructure realm, and not spending as much time just herding servers, and making those servers more secure. To give you an example, Render's machines aren't even accessible from the public internet, where our workloads run, so there's no firewall to configure, really, for your app, there's no DMZ, there's no VPN. And then when you want to make sure that you're just, you want a private network, that's just built into Render along with service discovery. All your services are visible to each other, but not to anyone else. And just setting those things up, on something like AWS, and then managing it on an ongoing basis, is a huge, huge, huge cost in terms of resources, and people. >> All right, so Anurag, you just opened your first region, in Europe, Frankfurt if I remember right. Give us a little bit as to what growth we should expect, what you're seeing, and how you're going to be expanding your services. >> Yeah, so the expansion to Europe was by far our most requested feature, we had a lot of European users using Render, even though our servers were, until now, based in the US. In fact, one of, or perhaps the largest recipe-sharing site in Italy was using Render, even though the servers were in the US, and all their users were in Italy, and when we moved to Europe, that was like, it was Christmas come early for them, and they just started moving over things to our European region. But that's just the start, we have to make sure that we make compute as accessible to everyone, not just in the US or Europe but also in other places, so we're looking forward to expanding in Asia, to expanding in South America, and even Africa. And our goal is to make sure that your applications can run in a way that is completely transparent to where they're running, and you can even say "Look, I just want my application to run "in these four regions across the globe, "you figure out how to do it," and we will. And that's really the sort of dream that a lot of platforms as service have been selling, but haven't been able to deliver yet, and I think, again, Render is sort of this, at this point in time, where we can work on those crazy crazy dreams that we've been selling all along, and actually make them happen for companies that have been burned by platforms as a service before. >> Yeah, I guess it brings up a question, you talk about platforms, and one of the original ideas of PaaS and one of the promises of containerization was, I should be able to focus on my code and not think about where it lives, but part of that was, if I need to be able to run it somewhere else, or want to be able to move it somewhere else, that I can. So that whole discussion of portability, in the Kubernetes space, it definitely is something that gets talked quite a bit about. And can I move my code, so where does multicloud fit into your customers' environments, Anurag, and is it once they come onto Render, they're happy and it's easy and they're just doing it, or are there things that they develop on Render and then run somewhere else also, maybe for a region that you don't have, how does multicloud fit into your customers' world? >> That's a great question, and I think that multicloud is a reality that will continue to exist, and just grow over time, because not every cloud provider can give you every possible service you can think of, obviously, and so we have customers who are using, say, Redshift, on AWS, but they still want to run their compute workloads on Render. And as a result, they connect to AWS from their services running on Render. The other thing to point out here, is that Render does not force you into a specific paradigm of programming. So you can take your existing apps that have been containerized, or not, and just run them as-is on Render, and then if you don't like Render for whatever reason, you can take them away without really changing anything in your app, and run them somewhere else. Now obviously, you'll have to build out all the other things that Render gives you out of the box, but we don't lock you in by forcing you to program in a way that, for example, AWS Lambda does. And when it comes to the future, multicloud, I think Render will continue to run in all the major clouds, as well as our own data centers, and make sure that our customers can run the appropriate workloads wherever they are, as well as connect to them from the Render services with ease. >> Excellent. >> And maybe I'll make one more point if I could, Stu, which is one thing I've been excited to watch is the, in any of these platform as a services, you can't do everything yourself, so you want the opensource package vendors and other folks to really buy into this platform too, and one exciting thing we've seen at Render is a lot of the big opensource packages are saying "Boy, it'd be easier for our customers to use our opensource "if it were running on Render." And so this ecosystem and this set of packages that you can use will just be easier and easier over time, and I think that's going to lead to, at the end of the day people would like to be able to move their applications and have it run anywhere, and I think by having those services here, ultimately they're going to deploy to AWS or Google or somewhere else, but it is really the right abstraction layer for letting people build the app they want, that's going to be future-proof. >> Excellent, well Steve and Anurag, thank you so much for the update, great to hear about Render, look forward to hearing more updates in the future. >> Thank you, Stu. >> Thanks, Stu, good to talk to you. >> All right, and stay tuned, lots more coverage, if you go to theCUBE.net you can see all of the events that we're doing with remote coverage, as well as the back catalog of what we've done. I'm Stu Miniman, thank you for watching theCUBE. (calm music)

Published Date : Jun 8 2020

SUMMARY :

leaders all around the world, and we've brought along a and as the founder of the company, and grow it to five that need to go into this, right? and just let the developer I don't need to think about and all of the surrounding technologies, and to make it work with us what stats you can about and then continuing to grow their usage and the existing DevOps near and dear to your heart, and the more we get rid of that, and the developer team and make sure that you're Yeah, and that was a to be expanding your services. and you can even say and one of the original ideas of PaaS and then if you don't like and I think that's going to lead to, great to hear about Render, can see all of the events

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Steve Canepa, IBM | IBM Think 2020


 

>> Announcer: From theCUBE Studios in Palo Alto and Boston, it's theCUBE! Covering IBM Think, brought to you by IBM. >> Hi everybody, welcome back to theCUBE's coverage of IBM 2020, it's the digital IBM 2020, the Think Event Experience. My name is Dave Vellante, and you are watching theCUBE. Steve Canepa is here, he's the global GM of Communications, of the Communications sector for IBM. Steve, how ya doing, good to have you on. >> Doing great Dave, thanks for having me. >> Yeah, you're very welcome. I mean, communications is sort of a broad term for the stuff you covered. Telco, Cable, Entertainment, Broadcast, Publishing, Satellite, Sports, Music, Games, I mean, Social, wow. You run the gamut. >> It's exciting times. >> Pretty big role, yeah, I'll say you've got exciting times. With so much going on in your space, and of course this pandemic is really, you know, hit the communications industry in so many different ways. Some tailwinds, some headwinds, and it's just crazy out there. What are you seeing and what are you guys doing to support clients? >> Well, first and importantly, our thoughts go out to everyone. As we're all dealing with this around the world. I have the opportunity to work with clients, in every geography, around the globe and each and everyone of them is busily dealing with how they make sure their employees are safe, how they're providing services to their customers. And, we're right there alongside them, helping them do that as well. For us in the telecommunication space, as you know, it's actually essential, it's an essential industry that's helping the world deal with this as we are all going virtual like this session we're having today. So we're working with clients to help them get their resources in place so that they can support their businesses, their network platforms, their media services in a way that they can keep the business running. Our telecommunications customers all around the globe had to get their resources and work at home environments, we work with many of them, in deploying real-time services. We also work with them in deploying call center chatbot capabilities so that they could answer questions from their customers, from other members of the community as they were coming in. So tremendous opportunity for us to help them respond to what's happening. >> It's actually quite amazing the response, when you think about telco, you think about telco infrastructure, what comes to mind is, it's hard and it's reliable, it works and all of a sudden you've got all these remote workers. The pace of the pivot has been actually quite astounding. I mean your thoughts on that. >> Yeah and it actually goes hand in glove in what way we've been preparing the industry for generally. I mean there's been this evolution that digital service providers that's been happening in the industry now for a number of years and in fact the center point of what we're doing now to help telcos virtualize and abstract those networks so that they're software based services platforms that can respond to these kinds of peak load demand issues. Not that anyone anticipated COVID, but the ability to have a platform, that can scale your business. And allow you to respond, move services where they need to be moved, be much more agile in the way you work. These are all playing in the ability to respond to it. >> Steve I want to ask you about something you said in a recent article in Forbes, you said, winners in the 5G and edge era will be those who embrace a hybrid multicloud approach." Well, first of all, I want to ask you, I mean five G can't get here fast enough, but still you're kind of predicting, my inference a five g and edge era coming this decade, like I said it can't happen soon enough. What are your thoughts on this coming era? >> In my view there's three fundamental things that are happening simultaneously. So first obviously, five g is emerging. It's showing up now. Most service providers around the world are starting to already deploy their private five g capabilities. We're seeing it show up in evolution form, in consumer marketplace. So five g is here and will continue to scale. The second key transformation that's happening is the telco network itself is becoming a hybrid cloud platform. What I mean by that is that just as when video abstracted as a service and it could be deployed over the top service platforms, enabling things like our interview that we're doing today to happen, that got loaded on top of now open IP platform. The same exact thing is happening in the network domain where the network services, data services, voice service, multimedia services are being put on an open platform architecture that allows you to respond. And then the third key thing that's happening in the market is this edge phenomenon. And this is all about the ability to move workloads, to move services out closer to where things happen and take advantage of those key five g features like ultra low latency, increased bandwidth, and of course the ability to slice the network down to dedicated to a specific application. This opens up a whole new set of services. >> Yeah I mean as I was sort of eluding to before, the reliability of telco networks has been the hallmark of that infrastructure. As we move to this more open sort of standardized environments Steve, I would imagine that one of the technical challenges is maintaining that level of reliability and predictability while at the same time being able to support remote workers, etc low latency workloads. Can you comment on that? >> Yeah so a couple of key points there. One is as you may know, IBM acquired Red Hat a little over a year ago. Red Hat has created an open platform for the telco's to modernize their core infrastructure. And the power of that is we can see is this enormous upstream community now and that community can help accelerate the rate pace of transformation is happening, bring innovation in. That's really powerful. The second is, once we go through an open platform, software based platform, we can infuse automation. Extreme levels of automation, and AI for intelligent predictive capability. And now think about the network becoming a living, breathing, responding platform where it's based on software. So we can deploy services and functions and we can automate those services and functions. That level of intelligence serves as the ability to then get out these services. >> So Steve, definitely we had I think a decent understanding of the Red Hat and the strategy around Open Shift and the container approach, hybrid multicloud. What I didn't realize is that there was specificity around the telco industry. Can you talk more specifically about what IBM is doing in that regard? >> Yeah, it's a great question. Red Hat has a very significant presence in 120 telcos around the globe. And so not only they're Red Hat Linux which is kind of a defacto standard in the marketplace, but their open stack architecture now we're moving after the Open Shift architecture. And as part of that the relationship with an enormous upstream community of talent, it's building on those platforms. And so we're able to really infuse into Red Hat the kind of requirements that are necessary for their software platform to serve as the platform, the open platform for the telcos as we go forward. It has been an incredible synergy. I think of it as kind of two puzzle pieces that fit together incredibly well. At IBM we've had the long standing relationship with all the service providers around the world and helping them transform their business and now with Red Hat we have the opportunity to really integrate what we're doing with automation and AI standpoint with all the power of that Red Hat Platform. >> So where do you see the edge fitting into this hybrid multicloud approach? Is it sort of an extension of cloud? Is it a new cloud? We know we are envisioning this seamless experience between on-prem, cloud, multicloud, and edge. >> Yeah I think of it in a kind of simple venn diagram where you have kind of this virtualized open software based telco network on one side and you have the edge on the other and in the middle you have this kind of combination where you do edge in partnership with the telco. And the idea here is that all industries are going to want to provide a next generation of insights to their customers and to their partners. The ability to move those workloads, so think about a manufacturing shop for an example. You know we've already had IoT centers, hundreds if not thousands of them. Now we can infuse video cameras and take a huge amount of data through the enhanced bandwidth of five g and bring that down to an edge platform and analyze that video data in real time, whether employees are in safe zones, maybe with COVID now even, whether or not they're taking the proper social distancing, and looking at actually everything that's coming off of that platform or manufacturing line, looking at the equipment itself and adding AI to that so that we can analyze it in real time. Edge allows us to take advantage of those five g attributes and to put it wherever that workload should run. Whether it's on the plant floor itself, in proximity to where that equipment is, or back at a central office location within the network of a telco. >> Well this is huge for the telcos because for years, I keep talking about their hardened network, but their cost per bit has been coming down. They're responsible for putting in that infrastructure, maintaining that infrastructure and then you got the over the top providers laying out content growing like crazy, has really disrupted that industry. This is going to change the way in which telcos are able to compete, is it not? >> It's a great point. Yes. If you think about the last generation of evolution you know when we went to four g and smartphones came out, think about the Apple App Store as an example. Folks started not going to the telcos anymore for those services, they went to that OTP capability to get those applications. Now think about about in this edge world as we essentially are creating platforms for innovation for businesses and all industries. And they can now innovate on those platforms and create incredible value in their business and the telcos now can add beyond just the transport capability, but artificial intelligence, automation, they can expose certain data capabilities, they can make those applications smarter, understanding proximity data, that could be applied to things like logistics or pricing or as I said operations like in manufacturing. So a tremendous new set of value in fact most analysts say a trillion dollars in value is going to be created here. And the opportunity I see is that the open network platform becomes a way for the service providers to not only capture value for themselves, but to accelerate the value for businesses in all industries. >> Well I think we're going to see some huge moves in the chess board. More M and A. I mean it's going to be a very exciting time and of course five g's at the heart of it, but Steve I wonder if you could give us IBM's point of view in terms of where we are with five g, I mean sometimes I see it pop up on my phone and I'm like come on, that's not real five g quite yet. We heard recently that Apple might somewhat delay it's new phones that maybe five g's involved in that, but it's going to take some time for that infrastructure to roll out but what's your point of view on sort of that time frame and the business impact that we can all expect? >> Yeah I know, it's a good question. And we will see it roll out over time. Some things are starting to roll out now. Think about stadiums or other venues where you have a manufacturing shop floor as an example, oil rig off the coast. I mean you have environments where you could create five g infrastructure in a private model today and then of course consumer models are going to roll out as cities continue to get deployed by the various service providers. But I think the important point which is what we've spoken about so far, is that as we start to create this platform capability around the edge and we start to transform those network themself to coincide telcos platform, we can start to capture those values today in a four g world and as five g comes along you just essentially evolve into the capabilities that that brings especially with regards to latency and bandwidth. Now some applications where slicing will be really important. Think about a medical operation where a doctor is consulting on a surgery in a remote location. Now if I know for sure that bandwidths going to be there, that doctor no longer has to be in the same location as that robotic equipment as an example. So the ability to have dedicated bandwidth which will come with five g, will be an important attribute that gets added. >> I mean the possibilities are really mind boggling. You mentioned stadiums. Now of course hopefully at some point we'll be able to go to football games again. But I mean the last decade was all about how big can you make the screen in the stadium versus this screen. This is where a lot of the action is going to be now. Replays and just the whole experience, ordering goods and services. And then of course hardened environments like oil rigs etc so really we're not just going to return to the last decade we've been talking about that a lot here. Go ahead please. >> An example that I like to mention just 'cause it kind of brings us all together, think about first responders. Now we're in the midst of the COVID thing but soon in California again unfortunately we'll probably get close to fire season. Think in a five g edge world what that might look like. So the minute that fire starts in some location in California, drones are in the air sending video down to an edge platform that's being analyzed to understand where that fire's going and importantly everything that's in it's path and how to best battle it. Sensors coming in from IoT centers in the area feeding in data. Our weather company app feeding in real time weather statistics, wind path, temperature changes, that are going to influence the way that that that fire performs. And now with the announcement we made Samsung just recently with our edge platform, the ability to have those first responders have sensors on them, Samsung devices that are measuring their vital signs and with the predictive models that are being built, we'll know whether that first responders' in distress or about to be in distress. The ability to scale our inbound communications capability digitally so that chat bots can handle this enormous increase in the amount of folks calling in to get information on what's happening in real time. And of course with the AI in that edge platform. Moving all of that physical equipment, the asset, humans, the first responders, in the optimal position at all times in order to get that fire out as soon as possible. I think it's a good example of how we can see these capabilities come together in a five g and edge world and allow us to get enormous value, saving lives, saving property, responding to an incident like that. >> I mean that's a great example of how you're going to put innovation into action 'cause you touched all points. Imagine the amount of data now that's being created and that example that you just gave, I mean it's just going exponential. Applying artificial intelligence, machine intelligence, and then the other phrase you used is real time. And we're talking about real time or near real time decisions actually being made potentially often times by the machines or in combination with humans so that these actions can be taken of course it's all occurring on an infrastructure that's sort of an expanding definition of cloud, not just on prem, not just hybrid, not just multicloud but now the edge. It's really going to be an exciting 10 years. >> You got it exactly right. And importantly, using that example, once that fire's put out, that edge platform can wind back down to where it was before the incident occurred. But all the intelligence that was gained during that, can be taken to the next incident has it happens. So this agility becomes really powerful 'cause we get the cumulative learning that happens in these models going forward. >> Amazing. So where can people go to get some more information on sort of IBM's edge approach? >> If you go to IBM.com, you'll see information on both on IBM edge solutions that we're putting forward into marketplace and what we're doing specifically with the telecommunication service providers to help them transform their networks to take advantage of this incredible opportunity. >> Well Steve, thanks so much for your time. Really great discussion. I appreciate you comin on and sharing with our community. >> My pleasure. Thank you. >> And thank you everybody. This is theCUBE's continuous coverage of IBM Think 2020, the Digital Event Experience. My name's Dave Vellante. Keep it right there, I'll be right back right after this short break. (relaxing music)

Published Date : May 5 2020

SUMMARY :

brought to you by IBM. of the Communications sector for IBM. for the stuff you covered. to support clients? in every geography, around the globe The pace of the pivot has been but the ability to have a platform, Steve I want to ask you the ability to slice the that one of the technical And the power of that is of the Red Hat and the And as part of that the the edge fitting into and bring that down to an This is going to change the that the open network platform in the chess board. So the ability to have But I mean the last decade the ability to have those first responders and that example that you just gave, But all the intelligence that was gained So where can people go to their networks to take I appreciate you comin on and My pleasure. the Digital Event Experience.

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