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Keynote Analysis with Sarbjeet Johal & Chris Lewis | MWC Barcelona 2023


 

(upbeat instrumental music) >> TheCUBE's live coverage is made possible by funding from Dell Technologies, creating technologies that drive human progress. (uplifting instrumental music) >> Hey everyone. Welcome to Barcelona, Spain. It's theCUBE Live at MWC '23. I'm Lisa Martin, Dave Vellante, our co-founder, our co-CEO of theCUBE, you know him, you love him. He's here as my co-host. Dave, we have a great couple of guests here to break down day one keynote. Lots of meat. I can't wait to be part of this conversation. Chris Lewis joins us, the founder and MD of Lewis Insight. And Sarbjeet Johal, one of you know him as well. He's a Cube contributor, cloud architect. Guys, welcome to the program. Thank you so much for joining Dave and me today. >> Lovely to be here. >> Thank you. >> Chris, I want to start with you. You have covered all aspects of global telecoms industries over 30 years working as an analyst. Talk about the evolution of the telecom industry that you've witnessed, and what were some of the things you heard in the keynote that excite you about the direction it's going? >> Well, as ever, MWC, there's no lack of glitz and glamour, but it's the underlying issues of the industry that are really at stake here. There's not a lot of new revenue coming into the telecom providers, but there's a lot of adjustment, readjustment of the underlying operational environment. And also, really importantly, what came out of the keynotes is the willingness and the necessity to really engage with the API community, with the developer community, people who traditionally, telecoms would never have even touched. So they're sorting out their own house, they're cleaning their own stables, getting the cost base down, but they're also now realizing they've got to engage with all the other parties. There's a lot of cloud providers here, there's a lot of other people from outside so they're realizing they cannot do it all themselves. It's quite a tough lesson for a very conservative, inward looking industry, right? So should we be spending all this money and all this glitz and glamour of MWC and all be here, or should would be out there really building for the future and making sure the services are right for yours and my needs in a business and personal lives? So a lot of new changes, a lot of realization of what's going on outside, but underlying it, we've just got to get this right this time. >> And it feels like that monetization is front and center. You mentioned developers, we've got to work with developers, but I'm hearing the latest keynote from the Ericsson CEOs, we're going to monetize through those APIs, we're going to charge the developers. I mean, first of all, Chris, am I getting that right? And Sarbjeet, as somebody who's close to the developer community, is that the right way to build bridges? But Chris, are we getting that right? >> Well, let's take the first steps first. So, Ericsson, of course, acquired Vonage, which is a massive API business so they want to make money. They expect to make money by bringing that into the mainstream telecom community. Now, whether it's the developers who pay for it, or let's face it, we are moving into a situation as the telco moves into a techco model where the techco means they're going to be selling bits of the technology to developer guys and to other application developers. So when he says he needs to charge other people for it, it's the way in which people reach in and will take going through those open APIs like the open gateway announced today, but also the way they'll reach in and take things like network slicing. So we're opening up the telecom community, the treasure chest, if you like, where developers' applications and other third parties can come in and take those chunks of technology and build them into their services. This is a complete change from the old telecom industry where everybody used to come and you say, "all right, this is my product, you've got to buy it and you're going to pay me a lot of money for it." So we are looking at a more flexible environment where the other parties can take those chunks. And we know we want collectivity built into our financial applications, into our government applications, everything, into the future of the metaverse, whatever it may be. But it requires that change in attitude of the telcos. And they do need more money 'cause they've said, the baseline of revenue is pretty static, there's not a lot of growth in there so they're looking for new revenues. It's in a B2B2X time model. And it's probably the middle man's going to pay for it rather than the customer. >> But the techco model, Sarbjeet, it looks like the telcos are getting their money on their way in. The techco company model's to get them on their way out like the app store. Go build something of value, build some kind of app or data product, and then when it takes off, we'll take a piece of the action. What are your thoughts from a developer perspective about how the telcos are approaching it? >> Yeah, I think before we came here, like I said, I did some tweets on this, that we talk about all kind of developers, like there's game developers and front end, back end, and they're all talking about like what they're building on top of cloud, but nowhere you will hear the term "telco developer," there's no API from telcos given to the developers to build IoT solutions on top of it because telco as an IoT, I think is a good sort of hand in hand there. And edge computing as well. The glimmer of hope, if you will, for telcos is the edge computing, I believe. And even in edge, I predicted, I said that many times that cloud players will dominate that market with the private 5G. You know that story, right? >> We're going to talk about that. (laughs) >> The key is this, that if you see in general where the population lives, in metros, right? That's where the world population is like flocking to and we have cloud providers covering the local zones with local like heavy duty presence from the big cloud providers and then these telcos are getting sidetracked by that. Even the V2X in cars moving the autonomous cars and all that, even in that space, telcos are getting sidetracked in many ways. What telcos have to do is to join the forces, build some standards, if not standards, some consortium sort of. They're trying to do that with the open gateway here, they have only eight APIs. And it's 2023, eight APIs is nothing, right? (laughs) So they should have started this 10 years back, I think. So, yeah, I think to entice the developers, developers need the employability, we need to train them, we need to show them some light that hey, you can build a lot on top of it. If you tell developers they can develop two things or five things, nobody will come. >> So, Chris, the cloud will dominate the edge. So A, do you buy it? B, the telcos obviously are acting like that might happen. >> Do you know I love people when they've got their heads in the clouds. (all laugh) And you're right in so many ways, but if you flip it around and think about how the customers think about this, business customers and consumers, they don't care about all this background shenanigans going on, do they? >> Lisa: No. >> So I think one of the problems we have is that this is a new territory and whether you call it the edge or whatever you call it, what we need there is we need connectivity, we need security, we need storage, we need compute, we need analytics, and we need applications. And are any of those more important than the others? It's the collective that actually drives the real value there. So we need all those things together. And of course, the people who represented at this show, whether it's the cloud guys, the telcos, the Nokia, the Ericssons of this world, they all own little bits of that. So that's why they're all talking partnerships because they need the combination, they cannot do it on their own. The cloud guys can't do it on their own. >> Well, the cloud guys own all of those things that you just talked about though. (all laugh) >> Well, they don't own the last bit of connectivity, do they? They don't own the access. >> Right, exactly. That's the one thing they don't own. So, okay, we're back to pipes, right? We're back to charging for connectivity- >> Pipes are very valuable things, right? >> Yeah, for sure. >> Never underestimate pipes. I don't know about where you live, plumbers make a lot of money where I live- >> I don't underestimate them but I'm saying can the telcos charge for more than that or are the cloud guys going to mop up the storage, the analytics, the compute, and the apps? >> They may mop it up, but I think what the telcos are doing and we've seen a lot of it here already, is they are working with all those major cloud guys already. So is it an unequal relationship? The cloud guys are global, massive global scale, the telcos are fundamentally national operators. >> Yep. >> Some have a little bit of regional, nobody has global scale. So who stitches it all together? >> Dave: Keep your friends close and your enemies closer. >> Absolutely. >> I know that saying never gets old. It's true. Well, Sarbjeet, one of the things that you tweeted about, I didn't get to see the keynote but I was looking at your tweets. 46% of telcos think they won't make it to the next decade. That's a big number. Did that surprise you? >> No, actually it didn't surprise me because the competition is like closing in on them and the telcos are competing with telcos as well and the telcos are competing with cloud providers on the other side, right? So the smaller ones are getting squeezed. It's the bigger players, they can hook up the newer platforms, I think they will survive. It's like that part is like any other industry, if you will. But the key is here, I think why the pain points were sort of described on the main stage is that they're crying out loud to tell the big tech cloud providers that "hey, you pay your fair share," like we talked, right? You are not paying, you're generating so much content which reverses our networks and you are not paying for it. So they are not able to recoup the cost of laying down their networks. By the way, one thing actually I want to mention is that they said the cloud needs earth. The cloud and earth, it's like there's no physical need to cloud, you know that, right? So like, I think it's the other way around. I think the earth needs the cloud because I'm a cloud guy. (Sarbjeet and Lisa laugh) >> I think you need each other, right? >> I think so too. >> They need each other. When they said cloud needs earth, right? I think they're still in denial that the cloud is a big force. They have to partner. When you can't compete with somebody, what do you do? Partner with them. >> Chris, this is your world. Are they in denial? >> No, I think they're waking up to the pragmatism of the situation. >> Yeah. >> They're building... As we said, most of the telcos, you find have relationships with the cloud guys, I think you're right about the industry. I mean, do you think what's happened since US was '96, the big telecom act when we started breaking up all the big telcos and we had lots of competition came in, we're seeing the signs that we might start to aggregate them back up together again. So it's been an interesting experiment for like 30 years, hasn't it too? >> It made the US less competitive, I would argue, but carry on. >> Yes, I think it's true. And Europe is maybe too competitive and therefore, it's not driven the investment needed. And by the way, it's not just mobile, it's fixed as well. You saw the Orange CEO was talking about the her investment and the massive fiber investments way ahead of many other countries, way ahead of the UK or Germany. We need that fiber in the ground to carry all your cloud traffic to do this. So there is a scale issue, there is a competition issue, but the telcos are very much aware of it. They need the cloud, by the way, to improve their operational environments as well, to change that whole old IT environment to deliver you and I better service. So no, it absolutely is changing. And they're getting scale, but they're fundamentally offering the basic product, you call it pipes, I'll just say they're offering broadband to you and I and the business community. But they're stepping on dangerous ground, I think, when saying they want to charge the over the top guys for all the traffic they use. Those over the top guys now build a lot of the global networks, the backbone submarine network. They're putting a lot of money into it, and by giving us endless data for our individual usage, that cat is out the bag, I think to a large extent. >> Yeah. And Orange CEO basically said that, that they're not paying their fair share. I'm for net neutrality but the governments are going to have to fund this unless you let us charge the OTT. >> Well, I mean, we could of course renationalize. Where would that take us? (Dave laughs) That would make MWC very interesting next year, wouldn't it? To renationalize it. So, no, I think you've got to be careful what we wish for here. Creating the absolute clear product that is required to underpin all of these activities, whether it's IoT or whether it's cloud delivery or whether it's just our own communication stuff, delivering that absolutely ubiquitously high quality for business and for consumer is what we have to do. And telcos have been too conservative in the past. >> I think they need to get together and create standards around... I think they have a big opportunity. We know that the clouds are being built in silos, right? So there's Azure stack, there's AWS and there's Google. And those are three main ones and a few others, right? So that we are fighting... On the cloud side, what we are fighting is the multicloud. How do we consume that multicloud without having standards? So if these people get together and create some standards around IoT and edge computing sort of area, people will flock to them to say, "we will use you guys, your API, we don't care behind the scenes if you use AWS or Google Cloud or Azure, we will come to you." So market, actually is looking for that solution. I think it's an opportunity for these guys, for telcos. But the problem with telcos is they're nationalized, as you said Chris versus the cloud guys are still kind of national in a way, but they're global corporations. And some of the telcos are global corporations as well, BT covers so many countries and TD covers so many... DT is in US as well, so they're all over the place. >> But you know what's interesting is that the TM forum, which is one of the industry associations, they've had an open digital architecture framework for quite some years now. Google had joined that some years ago, Azure in there, AWS just joined it a couple of weeks ago. So when people said this morning, why isn't AWS on the keynote? They don't like sharing the limelight, do they? But they're getting very much in bed with the telco. So I think you'll see the marriage. And in fact, there's a really interesting statement, if you look at the IoT you mentioned, Bosch and Nokia have been working together 'cause they said, the problem we've got, you've got a connectivity network on one hand, you've got the sensor network on the other hand, you're trying to merge them together, it's a nightmare. So we are finally seeing those sort of groups talking to each other. So I think the standards are coming, the cooperation is coming, partnerships are coming, but it means that the telco can't dominate the sector like it used to. It's got to play ball with everybody else. >> I think they have to work with the regulators as well to loosen the regulation. Or you said before we started this segment, you used Chris, the analogy of sports, right? In sports, when you're playing fiercely, you commit the fouls and then ask for ref to blow the whistle. You're now looking at the ref all the time. The telcos are looking at the ref all the time. >> Dave: Yeah, can I do this? Can I do that? Is this a fair move? >> They should be looking for the space in front of the opposition. >> Yeah, they should be just on attack mode and commit these fouls, if you will, and then ask for forgiveness then- >> What do you make of that AWS not you there- >> Well, Chris just made a great point that they don't like to share the limelight 'cause I thought it was very obvious that we had Google Cloud, we had Microsoft there on day one of this 80,000 person event. A lot of people back from COVID and they weren't there. But Chris, you brought up a great point that kind of made me think, maybe you're right. Maybe they're in the afternoon keynote, they want their own time- >> You think GSMA invited them? >> I imagine so. You'd have to ask GSMA. >> I would think so. >> Get Max on here and ask that. >> I'm going to ask them, I will. >> But no, and they don't like it because I think the misconception, by the way, is that everyone says, "oh, it's AWS, it's Google Cloud and it's Azure." They're not all the same business by any stretch of the imagination. AWS has been doing loads of great work, they've been launching private network stuff over the last couple of weeks. Really interesting. Google's been playing catch up. We know that they came in readily late to the market. And Azure, they've all got slightly different angles on it. So perhaps it just wasn't right for AWS and the way they wanted to pitch things so they don't have to be there, do they? >> That's a good point. >> But the industry needs them there, that's the number one cloud. >> Dave, they're there working with the industry. >> Yeah, of course. >> They don't have to be on the keynote stage. And in fact, you think about this show and you mentioned the 80,000 people, the activity going on around in all these massive areas they're in, it's fantastic. That's where the business is done. The business isn't done up on the keynote stage. >> That's why there's the glitz and the glamour, Chris. (all laugh) >> Yeah. It's not glitz, it's espresso. It's not glamour anymore, it's just espresso. >> We need the espresso. >> Yeah. >> I think another thing is that it's interesting how an average European sees the tech market and an average North American, especially you from US, you have to see the market. Here, people are more like process oriented and they want the rules of the road already established before they can take a step- >> Chris: That's because it's your pension in the North American- >> Exactly. So unions are there and the more employee rights and everything, you can't fire people easily here or in Germany or most of the Europe is like that with the exception of UK. >> Well, but it's like I said, that Silicone Valley gets their money on the way out, you know? And that's how they do it, that's how they think it. And they don't... They ask for forgiveness. I think the east coast is more close to Europe, but in the EU, highly regulated, really focused on lifetime employment, things like that. >> But Dave, the issue is the telecom industry is brilliant, right? We keep paying every month whatever we do with it. >> It's a great business, to your point- >> It's a brilliant business model. >> Dave: It's fantastic. >> So it's about then getting the structure right behind it. And you know, we've seen a lot of stratification where people are selling off towers, Orange haven't sold their towers off, they made a big point about that. Others are selling their towers off. Some people are selling off their underlying network, Telecom Italia talking about KKR buying the whole underlying network. It's like what do you want to be in control of? It's a great business. >> But that's why they complain so much is that they're having to sell their assets because of the onerous CapEx requirements, right? >> Yeah, they've had it good, right? And dare I say, perhaps they've not planned well enough for the future. >> They're trying to protect their past from the future. I mean, that's... >> Actually, look at the... Every "n" number of years, there's a new faster network. They have to dig the ground, they have to put the fiber, they have to put this. Now, there are so many booths showing 6G now, we are not even done with 5G yet, now the next 6G you know, like then- >> 10G's coming- >> 10G, that's a different market. (Dave laughs) >> Actually, they're bogged down by the innovation, I think. >> And the generational thing is really important because we're planning for 6G in all sorts of good ways but actually what we use in our daily lives, we've gone through the barrier, we've got enough to do that. So 4G gives us enough, the fiber in the ground or even old copper gives us enough. So the question is, what are we willing to pay for more than that basic connectivity? And the answer to your point, Dave, is not a lot, right? So therefore, that's why the emphasis is on the business market on that B2B and B2B2X. >> But we'll pay for Netflix all day long. >> All day long. (all laugh) >> The one thing Chris, I don't know, I want to know your viewpoints and we have talked in the past as well, there's absence of think tanks in tech, right? So we have think tanks on the foreign policy and economic policy in every country, and we have global think tanks, but tech is becoming a huge part of the economy, global economy as well as national economies, right? But we don't have think tanks on like policy around tech. For example, this 4G is good for a lot of use cases. Then 5G is good for smaller number of use cases. And then 6G will be like, fewer people need 6G for example. Why can't we have sort of those kind of entities dictating those kind of like, okay, is this a wiser way to go about it? >> Lina Khan wants to. She wants to break up big tech- >> You're too young to remember but the IT used to have a show every four years in Geneva, there were standards around there. So I think there are bodies. I think the balance of power obviously has gone from the telecom to the west coast to the IT markets. And it's changing the balance about, it moves more quickly, right? Telecoms has never moved quickly enough. I think there is hope by the way, that telecoms now that we are moving to more softwarized environment, and God forbid, we're moving into CICD in the telecom world, right? Which is a massive change, but I think there's hopes for it to change. The mentality is changing, the culture is changing, but to change those old structured organizations from the British telecom or the France telecom into the modern world, it's a hell of a long journey. It's not an overnight journey at all. >> Well, of course the theme of the event is velocity. >> Yeah, I know that. >> And it's been interesting sitting here with the three of you talking about from a historic perspective, how slow and molasseslike telecom has been. They don't have a choice anymore. As consumers, we have this expectation we're going to get anything we want on our mobile device, 24 by seven. We don't care about how the sausage is made, we just want the end result. So do you really think, and we're only on day one guys... And Chris we'll start with you. Is the theme really velocity? Is it disruption? Are they able to move faster? >> Actually, I think invisibility is the real answer. (Lisa laughs) We want communication to be invisible, right? >> Absolutely. >> We want it to work. When we switch our phones on, we want it to work and we want to... Well, they're not even phones anymore, are they really? I mean that's the... So no, velocity, we've got... There is momentum in the industry, there's no doubt about that. The cloud guys coming in, making telecoms think about the way they run their own business, where they meet, that collision point on the edges you talked about Sarbjeet. We do have velocity, we've got momentum. There's so many interested parties. The way I think of this is that the telecom industry used to be inward looking, just design its own technology and then expect everyone else to dance to our tune. We're now flipping that 180 degrees and we are now having to work with all the different outside forces shaping us. Whether it's devices, whether it's smart cities, governments, the hosting guys, the Equinoxis, all these things. So everyone wants a piece of this telecom world so we've got to make ourselves more open. That's why you get in a more open environment. >> But you did... I just want to bring back a point you made during COVID, which was when everybody switched to work from home, started using their landlines again, telcos had to respond and nothing broke. I mean, it was pretty amazing. >> Chris: It did a good job. >> It was kind of invisible. So, props to the telcos for making that happen. >> They did a great job. >> So it really did. Now, okay, what have you done for me lately? So now they've got to deal with the future and they're talking monetization. But to me, monetization is all about data and not necessarily just the network data. Yeah, they can sell that 'cause they own that but what kind of incremental value are they going to create for the consumers that... >> Yeah, actually that's a problem. I think the problem is that they have been strangled by the regulation for a long time and they cannot look at their data. It's a lot more similar to the FinTech world, right? I used to work at Visa. And then Visa, we did trillion dollars in transactions in '96. Like we moved so much money around, but we couldn't look at these things, right? So yeah, I think regulation is a problem that holds you back, it's the antithesis of velocity, it slows you down. >> But data means everything, doesn't it? I mean, it means everything and nothing. So I think the challenge here is what data do the telcos have that is useful, valuable to me, right? So in the home environment, the fact that my broadband provider says, oh, by the way, you've got 20 gadgets on that network and 20 on that one... That's great, tell me what's on there. I probably don't know what's taking all my valuable bandwidth up. So I think there's security wrapped around that, telling me the way I'm using it if I'm getting the best out of my service. >> You pay for that? >> No, I'm saying they don't do it yet. I think- >> But would you pay for that? >> I think I would, yeah. >> Would you pay a lot for that? I would expect it to be there as part of my dashboard for my monthly fee. They're already charging me enough. >> Well, that's fine, but you pay a lot more in North America than I do in Europe, right? >> Yeah, no, that's true. >> You're really overpaying over there, right? >> Way overpaying. >> So, actually everybody's looking at these devices, right? So this is a radio operated device basically, right? And then why couldn't they benefit from this? This is like we need to like double click on this like 10 times to find out why telcos failed to leverage this device, right? But I think the problem is their reliance on regulations and their being close to the national sort of governments and local bodies and authorities, right? And in some countries, these telcos are totally controlled in very authoritarian ways, right? It's not like open, like in the west, most of the west. Like the world is bigger than five, six countries and we know that, right? But we end up talking about the major economies most of the time. >> Dave: Always. >> Chris: We have a topic we want to hit on. >> We do have a topic. Our last topic, Chris, it's for you. You guys have done an amazing job for the last 25 minutes talking about the industry, where it's going, the evolution. But Chris, you're registered blind throughout your career. You're a leading user of assertive technologies. Talk about diversity, equity, inclusion, accessibility, some of the things you're doing there. >> Well, we should have had 25 minutes on that and five minutes on- (all laugh) >> Lisa: You'll have to come back. >> Really interesting. So I've been looking at it. You're quite right, I've been using accessible technology on my iPhone and on my laptop for 10, 20 years now. It's amazing. And what I'm trying to get across to the industry is to think about inclusive design from day one. When you're designing an app or you're designing a service, make sure you... And telecom's a great example. In fact, there's quite a lot of sign language around here this week. If you look at all the events written, good to see that coming in. Obviously, no use to me whatsoever, but good for the hearing impaired, which by the way is the biggest category of disability in the world. Biggest chunk is hearing impaired, then vision impaired, and then cognitive and then physical. And therefore, whenever you're designing any service, my call to arms to people is think about how that's going to be used and how a blind person might use it or how a deaf person or someone with physical issues or any cognitive issues might use it. And a great example, the GSMA and I have been talking about the app they use for getting into the venue here. I downloaded it. I got the app downloaded and I'm calling my guys going, where's my badge? And he said, "it's top left." And because I work with a screen reader, they hadn't tagged it properly so I couldn't actually open my badge on my own. Now, they changed it overnight so it worked this morning, which is fantastic work by Trevor and the team. But it's those things that if you don't build it in from scratch, you really frustrate a whole group of users. And if you think about it, people with disabilities are excluded from so many services if they can't see the screen or they can't hear it. But it's also the elderly community who don't find it easy to get access to things. Smart speakers have been a real blessing in that respect 'cause you can now talk to that thing and it starts talking back to you. And then there's the people who can't afford it so we need to come down market. This event is about launching these thousand dollars plus devices. Come on, we need below a hundred dollars devices to get to the real mass market and get the next billion people in and then to educate people how to use it. And I think to go back to your previous point, I think governments are starting to realize how important this is about building the community within the countries. You've got some massive projects like NEOM in Saudi Arabia. If you have a look at that, if you get a chance, a fantastic development in the desert where they're building a new city from scratch and they're building it so anyone and everyone can get access to it. So in the past, it was all done very much by individual disability. So I used to use some very expensive, clunky blind tech stuff. I'm now using mostly mainstream. But my call to answer to say is, make sure when you develop an app, it's accessible, anyone can use it, you can talk to it, you can get whatever access you need and it will make all of our lives better. So as we age and hearing starts to go and sight starts to go and dexterity starts to go, then those things become very useful for everybody. >> That's a great point and what a great champion they have in you. Chris, Sarbjeet, Dave, thank you so much for kicking things off, analyzing day one keynote, the ecosystem day, talking about what velocity actually means, where we really are. We're going to have to have you guys back 'cause as you know, we can keep going, but we are out of time. But thank you. >> Pleasure. >> We had a very spirited, lively conversation. >> Thanks, Dave. >> Thank you very much. >> For our guests and for Dave Vellante, I'm Lisa Martin, you're watching theCUBE live in Barcelona, Spain at MWC '23. We'll be back after a short break. See you soon. (uplifting instrumental music)

Published Date : Feb 27 2023

SUMMARY :

that drive human progress. the founder and MD of Lewis Insight. of the telecom industry and making sure the services are right is that the right way to build bridges? the treasure chest, if you like, But the techco model, Sarbjeet, is the edge computing, I believe. We're going to talk from the big cloud providers So, Chris, the cloud heads in the clouds. And of course, the people Well, the cloud guys They don't own the access. That's the one thing they don't own. I don't know about where you live, the telcos are fundamentally Some have a little bit of regional, Dave: Keep your friends Well, Sarbjeet, one of the and the telcos are competing that the cloud is a big force. Are they in denial? to the pragmatism of the situation. the big telecom act It made the US less We need that fiber in the ground but the governments are conservative in the past. We know that the clouds are but it means that the telco at the ref all the time. in front of the opposition. that we had Google Cloud, You'd have to ask GSMA. and the way they wanted to pitch things But the industry needs them there, Dave, they're there be on the keynote stage. glitz and the glamour, Chris. It's not glitz, it's espresso. sees the tech market and the more employee but in the EU, highly regulated, the issue is the telecom buying the whole underlying network. And dare I say, I mean, that's... now the next 6G you know, like then- 10G, that's a different market. down by the innovation, I think. And the answer to your point, (all laugh) on the foreign policy Lina Khan wants to. And it's changing the balance about, Well, of course the theme Is the theme really velocity? invisibility is the real answer. is that the telecom industry But you did... So, props to the telcos and not necessarily just the network data. it's the antithesis of So in the home environment, No, I'm saying they don't do it yet. Would you pay a lot for that? most of the time. topic we want to hit on. some of the things you're doing there. So in the past, We're going to have to have you guys back We had a very spirited, See you soon.

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How to Make a Data Fabric "Smart": A Technical Demo With Jess Jowdy


 

>> Okay, so now that we've heard Scott talk about smart data fabrics, it's time to see this in action. Right now we're joined by Jess Jowdy, who's the manager of Healthcare Field Engineering at InterSystems. She's going to give a demo of how smart data fabrics actually work, and she's going to show how embedding a wide range of analytics capabilities including data exploration, business intelligence natural language processing, and machine learning directly within the fabric, makes it faster and easier for organizations to gain new insights and power intelligence, predictive and prescriptive services and applications. Now, according to InterSystems, smart data fabrics are applicable across many industries from financial services to supply chain to healthcare and more. Jess today is going to be speaking through the lens of a healthcare focused demo. Don't worry, Joe Lichtenberg will get into some of the other use cases that you're probably interested in hearing about. That will be in our third segment, but for now let's turn it over to Jess. Jess, good to see you. >> Hi. Yeah, thank you so much for having me. And so for this demo we're really going to be bucketing these features of a smart data fabric into four different segments. We're going to be dealing with connections, collections, refinements and analysis. And so we'll see that throughout the demo as we go. So without further ado, let's just go ahead and jump into this demo and you'll see my screen pop up here. I actually like to start at the end of the demo. So I like to begin by illustrating what an end user's going to see and don't mind the screen 'cause I gave you a little sneak peek of what's about to happen. But essentially what I'm going to be doing is using Postman to simulate a call from an external application. So we talked about being in the healthcare industry. This could be for instance, a mobile application that a patient is using to view an aggregated summary of information across that patient's continuity of care or some other kind of application. So we might be pulling information in this case from an electronic medical record. We might be grabbing clinical history from that. We might be grabbing clinical notes from a medical transcription software or adverse reaction warnings from a clinical risk grouping application and so much more. So I'm really going to be assimilating a patient logging on in on their phone and retrieving this information through this Postman call. So what I'm going to do is I'm just going to hit send, I've already preloaded everything here and I'm going to be looking for information where the last name of this patient is Simmons and their medical record number their patient identifier in the system is 32345. And so as you can see I have this single JSON payload that showed up here of just relevant clinical information for my patient whose last name is Simmons all within a single response. So fantastic, right? Typically though when we see responses that look like this there is an assumption that this service is interacting with a single backend system and that single backend system is in charge of packaging that information up and returning it back to this caller. But in a smart data fabric architecture we're able to expand the scope to handle information across different, in this case, clinical applications. So how did this actually happen? Let's peel back another layer and really take a look at what happened in the background. What you're looking at here is our mission control center for our smart data fabric. On the left we have our APIs that allow users to interact with particular services. On the right we have our connections to our different data silos. And in the middle here we have our data fabric coordinator which is going to be in charge of this refinement and analysis those key pieces of our smart data fabric. So let's look back and think about the example we just showed. I received an inbound request for information for a patient whose last name is Simmons. My end user is requesting to connect to that service and that's happening here at my patient data retrieval API location. Users can define any number of different services and APIs depending on their use cases. And to that end we do also support full lifecycle API management within this platform. When you're dealing with APIs I always like to make a little shout out on this that you really want to make sure you have enough like a granular enough security model to handle and limit which APIs and which services a consumer can interact with. In this IRIS platform, which we're talking about today we have a very granular role-based security model that allows you to handle that, but it's really important in a smart data fabric to consider who's accessing your data and in what contact. >> Can I just interrupt you for a second? >> Yeah, please. >> So you were showing on the left hand side of the demo a couple of APIs. I presume that can be a very long list. I mean, what do you see as typical? >> I mean you can have hundreds of these APIs depending on what services an organization is serving up for their consumers. So yeah, we've seen hundreds of these services listed here. >> So my question is, obviously security is critical in the healthcare industry and API securities are really hot topic these days. How do you deal with that? >> Yeah, and I think API security is interesting 'cause it can happen at so many layers. So there's interactions with the API itself. So can I even see this API and leverage it? And then within an API call, you then have to deal with all right, which end points or what kind of interactions within that API am I allowed to do? What data am I getting back? And with healthcare data, the whole idea of consent to see certain pieces of data is critical. So the way that we handle that is, like I said, same thing at different layers. There is access to a particular API, which can happen within the IRIS product and also we see it happening with an API management layer, which has become a really hot topic with a lot of organizations. And then when it comes to data security, that really happens under the hood within your smart data fabric. So that role-based access control becomes very important in assigning, you know, roles and permissions to certain pieces of information. Getting that granular becomes the cornerstone of security. >> And that's been designed in, >> Absolutely, yes. it's not a bolt-on as they like to say. Okay, can we get into collect now? >> Of course, we're going to move on to the collection piece at this point in time, which involves pulling information from each of my different data silos to create an overall aggregated record. So commonly each data source requires a different method for establishing connections and collecting this information. So for instance, interactions with an EMR may require leveraging a standard healthcare messaging format like FIRE, interactions with a homegrown enterprise data warehouse for instance may use SQL for a cloud-based solutions managed by a vendor. They may only allow you to use web service calls to pull data. So it's really important that your data fabric platform that you're using has the flexibility to connect to all of these different systems and and applications. And I'm about to log out so I'm going to keep my session going here. So therefore it's incredibly important that your data fabric has the flexibility to connect to all these different kinds of applications and data sources and all these different kinds of formats and over all of these different kinds of protocols. So let's think back on our example here. I had four different applications that I was requesting information for to create that payload that we saw initially. Those are listed here under this operations section. So these are going out and connecting to downstream systems to pull information into my smart data fabric. What's great about the IRIS platform is it has an embedded interoperability platform. So there's all of these native adapters that can support these common connections that we see for different kinds of applications. So using REST or SOAP or SQL or FTP regardless of that protocol there's an adapter to help you work with that. And we also think of the types of formats that we typically see data coming in as, in healthcare we have H7, we have FIRE we have CCDs across the industry. JSON is, you know, really hitting a market strong now and XML, payloads, flat files. We need to be able to handle all of these different kinds of formats over these different kinds of protocols. So to illustrate that, if I click through these when I select a particular connection on the right side panel I'm going to see the different settings that are associated with that particular connection that allows me to collect information back into my smart data fabric. In this scenario, my connection to my chart script application in this example communicates over a SOAP connection. When I'm grabbing information from my clinical risk grouping application I'm using a SQL based connection. When I'm connecting to my EMR I'm leveraging a standard healthcare messaging format known as FIRE, which is a rest based protocol. And then when I'm working with my health record management system I'm leveraging a standard HTTP adapter. So you can see how we can be flexible when dealing with these different kinds of applications and systems. And then it becomes important to be able to validate that you've established those connections correctly and be able to do it in a reliable and quick way. Because if you think about it, you could have hundreds of these different kinds of applications built out and you want to make sure that you're maintaining and understanding those connections. So I can actually go ahead and test one of these applications and put in, for instance my patient's last name and their MRN and make sure that I'm actually getting data back from that system. So it's a nice little sanity check as we're building out that data fabric to ensure that we're able to establish these connections appropriately. So turnkey adapters are fantastic, as you can see we're leveraging them all here, but sometimes these connections are going to require going one step further and building something really specific for an application. So let's, why don't we go one step further here and talk about doing something custom or doing something innovative. And so it's important for users to have the ability to develop and go beyond what's an out of the box or black box approach to be able to develop things that are specific to their data fabric or specific to their particular connection. In this scenario, the IRIS data platform gives users access to the entire underlying code base. So you cannot, you not only get an opportunity to view how we're establishing these connections or how we're building out these processes but you have the opportunity to inject your own kind of processing your own kinds of pipelines into this. So as an example, you can leverage any number of different programming languages right within this pipeline. And so I went ahead and I injected Python. So Python is a very up and coming language, right? We see more and more developers turning towards Python to do their development. So it's important that your data fabric supports those kinds of developers and users that have standardized on these kinds of programming languages. This particular script here, as you can see actually calls out to our turnkey adapters. So we see a combination of out of the box code that is provided in this data fabric platform from IRIS combined with organization specific or user specific customizations that are included in this Python method. So it's a nice little combination of how do we bring the developer experience in and mix it with out of the box capabilities that we can provide in a smart data fabric. >> Wow. >> Yeah, I'll pause. >> It's a lot here. You know, actually, if I could >> I can pause. >> If I just want to sort of play that back. So we went through the connect and the collect phase. >> And the collect, yes, we're going into refine. So it's a good place to stop. >> Yeah, so before we get there, so we heard a lot about fine grain security, which is crucial. We heard a lot about different data types, multiple formats. You've got, you know the ability to bring in different dev tools. We heard about FIRE, which of course big in healthcare. >> Absolutely. >> And that's the standard and then SQL for traditional kind of structured data and then web services like HTTP you mentioned. And so you have a rich collection of capabilities within this single platform. >> Absolutely, and I think that's really important when you're dealing with a smart data fabric because what you're effectively doing is you're consolidating all of your processing, all of your collection into a single platform. So that platform needs to be able to handle any number of different kinds of scenarios and technical challenges. So you've got to pack that platform with as many of these features as you can to consolidate that processing. >> All right, so now we're going into refine. >> We're going into refinement, exciting. So how do we actually do refinement? Where does refinement happen and how does this whole thing end up being performant? Well the key to all of that is this SDF coordinator or stands for smart data fabric coordinator. And what this particular process is doing is essentially orchestrating all of these calls to all of these different downstream systems. It's aggregating, it's collecting that information it's aggregating it and it's refining it into that single payload that we saw get returned to the user. So really this coordinator is the main event when it comes to our data fabric. And in the IRIS platform we actually allow users to build these coordinators using web-based tool sets to make it intuitive. So we can take a sneak peek at what that looks like and as you can see it follows a flow chart like structure. So there's a start, there is an end and then there are these different arrows that point to different activities throughout the business process. And so there's all these different actions that are being taken within our coordinator. You can see an action for each of the calls to each of our different data sources to go retrieve information. And then we also have the sync call at the end that is in charge of essentially making sure that all of those responses come back before we package them together and send them out. So this becomes really crucial when we're creating that data fabric. And you know, this is a very simple data fabric example where we're just grabbing data and we're consolidating it together. But you can have really complex orchestrators and coordinators that do any number of different things. So for instance, I could inject SQL Logic into this or SQL code, I can have conditional logic, I can do looping, I can do error trapping and handling. So we're talking about a whole number of different features that can be included in this coordinator. So like I said, we have a really very simple process here that's just calling out, grabbing all those different data elements from all those different data sources and consolidating it. We'll look back at this coordinator in a second when we introduce or we make this data fabric a bit smarter and we start introducing that analytics piece to it. So this is in charge of the refinement. And so at this point in time we've looked at connections, collections, and refinements. And just to summarize what we've seen 'cause I always like to go back and take a look at everything that we've seen. We have our initial API connection we have our connections to our individual data sources and we have our coordinators there in the middle that are in charge of collecting the data and refining it into a single payload. As you can imagine, there's a lot going on behind the scenes of a smart data fabric, right? There's all these different processes that are interacting. So it's really important that your smart data fabric platform has really good traceability, really good logging 'cause you need to be able to know, you know, if there was an issue, where did that issue happen, in which connected process and how did it affect the other processes that are related to it. In IRIS, we have this concept called a visual trace. And what our clients use this for is basically to be able to step through the entire history of a request from when it initially came into the smart data fabric to when data was sent back out from that smart data fabric. So I didn't record the time but I bet if you recorded the time it was this time that we sent that request in. And you can see my patient's name and their medical record number here and you can see that that instigated four different calls to four different systems and they're represented by these arrows going out. So we sent something to chart script to our health record management system, to our clinical risk grouping application into my EMR through their FIRE server. So every request, every outbound application gets a request and we pull back all of those individual pieces of information from all of those different systems and we bundle them together. And for my FIRE lovers, here's our FIRE bundle that we got back from our FIRE server. So this is a really good way of being able to validate that I am appropriately grabbing the data from all these different applications and then ultimately consolidating it into one payload. Now we change this into a JSON format before we deliver it, but this is those data elements brought together. And this screen would also be used for being able to see things like error trapping or errors that were thrown alerts, warnings, developers might put log statements in just to validate that certain pieces of code are executing. So this really becomes the one stop shop for understanding what's happening behind the scenes with your data fabric. >> Etcher, who did what, when, where what did the machine do? What went wrong and where did that go wrong? >> Exactly. >> Right in your fingertips. >> Right, and I'm a visual person so a bunch of log files to me is not the most helpful. Well, being able to see this happened at this time in this location gives me that understanding I need to actually troubleshoot a problem. >> This business orchestration piece, can you say a little bit more about that? How people are using it? What's the business impact of the business orchestration? >> The business orchestration, especially in the smart data fabric is really that crucial part of being able to create a smart data fabric. So think of your business orchestrator as doing the heavy lifting of any kind of processing that involves data, right? It's bringing data in, it's analyzing that information, it's transforming that data, in a format that your consumer's not going to understand it's doing any additional injection of custom logic. So really your coordinator or that orchestrator that sits in the middle is the brains behind your smart data fabric. >> And this is available today? This all works? >> It's all available today. Yeah, it all works. And we have a number of clients that are using this technology to support these kinds of use cases. >> Awesome demo. Anything else you want to show us? >> Well we can keep going. 'Cause right now, I mean we can, oh, we're at 18 minutes. God help us. You can cut some of this. (laughs) I have a lot to say, but really this is our data fabric. The core competency of IRIS is making it smart, right? So I won't spend too much time on this but essentially if we go back to our coordinator here we can see here's that original that pipeline that we saw where we're pulling data from all these different systems and we're collecting it and we're sending it out. But then we see two more at the end here which involves getting a readmission prediction and then returning a prediction. So we can not only deliver data back as part of a smart data fabric but we can also deliver insights back to users and consumers based on data that we've aggregated as part of a smart data fabric. So in this scenario, we're actually taking all that data that we just looked at and we're running it through a machine learning model that exists within the smart data fabric pipeline and producing a readmission score to determine if this particular patient is at risk for readmission within the next 30 days. Which is a typical problem that we see in the healthcare space. So what's really exciting about what we're doing in the IRIS world is we're bringing analytics close to the data with integrated ML. So in this scenario we're actually creating the model, training the model, and then executing the model directly within the IRIS platform. So there's no shuffling of data, there's no external connections to make this happen. And it doesn't really require having a PhD in data science to understand how to do that. It leverages all really basic SQL like syntax to be able to construct and execute these predictions. So it's going one step further than the traditional data fabric example to introduce this ability to define actionable insights to our users based on the data that we've brought together. >> Well that readmission probability is huge. >> Yes. >> Right, because it directly affects the cost of for the provider and the patient, you know. So if you can anticipate the probability of readmission and either do things at that moment or you know, as an outpatient perhaps to minimize the probability then that's huge. That drops right to the bottom line. >> Absolutely, absolutely. And that really brings us from that data fabric to that smart data fabric at the end of the day which is what makes this so exciting. >> Awesome demo. >> Thank you. >> Fantastic people, are you cool? If people want to get in touch with you? >> Oh yes, absolutely. So you can find me on LinkedIn, Jessica Jowdy and we'd love to hear from you. I always love talking about this topic, so would be happy to engage on that. >> Great stuff, thank you Jess, appreciate it. >> Thank you so much. >> Okay, don't go away because in the next segment we're going to dig into the use cases where data fabric is driving business value. Stay right there.

Published Date : Feb 15 2023

SUMMARY :

for organizations to gain new insights And to that end we do also So you were showing hundreds of these APIs in the healthcare industry So the way that we handle that it's not a bolt-on as they like to say. that data fabric to ensure that we're able It's a lot here. So we went through the So it's a good place to stop. the ability to bring And so you have a rich collection So that platform needs to we're going into refine. that are related to it. so a bunch of log files to of being able to create this technology to support Anything else you want to show us? So in this scenario, we're Well that readmission and the patient, you know. to that smart data fabric So you can find me on you Jess, appreciate it. because in the next segment

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BJ Jenkins, Palo Alto Networks | Palo Alto Networks Ignite22


 

>> TheCUBE presents Ignite 22 brought to you by Palo Alto Networks. >> Welcome back to Las Vegas, everyone. We're glad you're with us. This is theCUBE live at Palo Alto Ignite 22 at the MGM Grant in Las Vegas. Lisa Martin here with Dave Vellante, day one of our coverage. We've had great conversations. The cybersecurity landscape is so interesting Dave, it's such a challenging problem to solve but it's so diverse and dynamic at the same time. >> You know, Lisa theCUBE started in May of 2010 in Boston. We called it the chowder event, chowder and Lobster. It was a EMC world, 2010. BJ Jenkins, who's here, of course, was a longtime friend of theCUBE and made the, made the transition into from, well, it's still data, data to, to cyber. So >> True. And BJ is back with us. BJ Jenkins, president Palo Alto Networks great to have you back on theCUBE. >> It is great to be here in person on theCube >> Isn't it great? >> In Vegas. It's awesome. >> And we can tell by your voice will be, will be gentle. You, you've been in Vegas typical Vegas occupational hazard of losing the voice. >> Yeah. It was one of the benefits of Covid. I didn't lose my voice at home sitting talking to a TV. You lose it when you come to Vegas. >> Exactly. >> But it's a small price to pay. >> So things kick off yesterday with the partner summit. You had a keynote then, you had a customer, a CISO on stage. You had a keynote today, which we didn't get to see. But talk to us a little bit about the lay of the land. What are you hearing from CISOs, from CIOs as we know security is a board level conversation. >> Yeah, I, you know it's been an interesting three or four months here. Let me start with that. I think, cybersecurity in general is still front and center on CIOs and CISO's minds. It has to be, if you saw Wendy's presentation today and the threats out there companies have to have it front and center. I do think it's been interesting though with the macro uncertainty. We've taken to calling this year the revenge of the CFO and you know these deals in cybersecurity are still a top priority but they're getting finance and procurements, scrutiny which I think in this environment is a necessity but it's still a, you know, number one number two imperative no matter who you talked to, in my mind >> It was interesting what Nikesh was saying in the last conference call that, hey we just have to get more approvals. We know this. We're, we're bringing more go-to-market people on board. We, we have, we're filling the pipeline 'cause we know they're going to split up deals big deals go into smaller chunks. So the question I have for you is is how are you able to successfully integrate those people so that you can get ahead of that sort of macro transition? >> Yeah I, you know, I think there's two things I'd say about uncertain macro situations and Dave, you know how old I am. I'm pretty old. I've been through a lot of cycles. And in those cycles I've always found stronger companies with stronger value proposition separate themselves actually in uncertain, economic times. And so I think there's actually an opportunity here. The message tilts a little bit though where it's been about innovation and new threat vectors to one of you have 20, 30, 40 vendors you can consolidate become more effective in your security posture and save money on your TCOs. So one of the things as we bring people on board it's training them on that business value proposition. How do you take a customer who's got 20 or 30 tools take 'em down to 5 or 10 where Palo is more central and strategic and be able to demonstrate that value. So we do that through, we're making a huge investment in our people but macroeconomic times also puts some stronger people back on the market and we're able to incorporate them into the business. >> What are the conditions that are necessary for that consolidation? Like I would imagine if you're, if you're a big customer of a big, you know, competitor of yours that that migration is going to be harder than if you're dealing with lots of little point tools. Do those, do those point tools, are they sort of is it the end of the subscription? Is it just stuff that's off the books now? What's, the condition that is ripe for that kind of consolidation? >> Look, I think the challenge coming into this year was skills. And so customers had all of these point products. It required a lot more human intervention as Nikesh was talking about to integrate them or make them work. And as all of us know finding people with cybersecurity skills over the last 12 months has been incredibly hard. That drove, if you know, if you think about that a CIO and a CISO sitting there going, I have all all this investment in tools. I don't have the people to operate 'em. What do I need to do? What we tried to do is elevate that conversation because in a customer, everybody who's bought one of those, they they bought it to solve a problem. And there's people with affinity for that tool. They're not just going to say I want to get consolidated and give up my tool. They're going to wrap their arms around it. And so what we needed to do and this changed our ecosystem strategy too how we leverage partners. We needed to get into the CIO and CISO and say look at this chaos you have here and the challenges around people that it's, it's presenting you. We can help solve that by, by standardizing, consolidating taking that integration away from you as Nikesh talked about, and making it easier for your your high skill people to work on high skill, you know high challenges in there. >> Let chaos reign, and then reign in the chaos. >> Yes. >> Andy Grove. >> I was looking at some stats that there's 26 million developers but less than 3 million cybersecurity professionals. >> Talked about that skills gap and what CISOs and CIOs are facing is do you consider from a value prop perspective Palo Alto Networks to be a, a facilitator of helping organizations deal with that skills gap? >> I think there's a short term and a long term. I think Nikesh today talked about the long term that we'll never win this battle with human beings. We're going to have to win it with automation. That, that's the long term the short term right here and now is that people need people with cybersecurity skills. Now what we're trying to do, you know, is multifaceted. We work with universities to standardize programs to develop skills that people can come into the marketplace with. We run our own programs inside the company. We have a cloud academy program now where we take people high aptitude for sales and technical aptitude and we will put them through a six month boot camp on cloud and they'll come out of that ready to really work with the leading experts in cloud security. The third angle is partners, right, there are partners in the marketplace who want to drive their business into high services areas. They have people, they know how to train. We give them, we partner with them to give them training. Hopefully that helps solve some of the short-term gaps that are out there today. >> So you made the jump from data storage to security and >> Yeah. >> You know, network security, all kinds of security. What was that like? What you must have learned a lot in the last better part of a decade? >> Yeah. >> Take us through that. >> You know, so the first jump was from EMC. I was 15 years there to be CEO of Barracuda. And you know, it was interesting because EMC was, you know large enterprise for the most part. At Barracuda we had, you know 250,000 small and mid-size enterprises. And it was, it's interesting to get into security in small and mid-size businesses because, you know Wendy today was talking about nation states. For small and mid-size business, it's common thievery right? It's ransomware, it's, and, those customers don't have, you know, the human and financial resources to keep up with the threat factor. So, you know, Nikesh talked about how it's taken 'em four and a half years to get into cybersecurity. I remember my first week at Barracuda, I was talking with a customer who had, you know, breached data shut down. There wasn't much bitcoin back then so it was just a pure ransom. And I'm like, wow, this is, you know, incredible industry. So it's been a good, you know, transition for me. I still think data is at the heart of all of this. Right? And I have always believed there's a strong connection between the things I learned growing up at EMC and what I put into practice today at Palo Alto Networks. >> And how about a culture because I, you know I know have observed the EMC culture >> Yeah. >> And you were there in really the heyday. >> Yeah. >> Right? Which was an awesome place. And it seems like Palo Alto obviously, different times but you know, similar like laser focus on solving problems, you know, obviously great, you know value sellers, you know, you guys aren't the commodity >> Yeah. For Product. But there seemed to be some similarities from afar. I don't know Palo Alto as well as I know EMC. >> I think there's a lot. When I joined EMC, it was about, it was 2 billion in in revenue and I think when I left it was over 20, 20, 21. And, you know, we're at, you know hopefully 5, 5 5 in revenue. I feel like it's this very similar, there's a sense of urgency, there's an incredible focus on the customer. you know, Near and Moche are definitely different individuals but the both same kind of disruptive, Israeli force out there driving the business. There are a lot of similarities. I, you know, the passion, I feel privileged as a, you know go to market person that I have this incredible portfolio to go, you know, work with customers on. It's a lucky position to be in, but very I feel like it is a movie I've seen before. >> Yeah. And but, and the course, the challenges from the, the target that you're disrupting is different. It was, you know, EMC had a lot of big, you know IBM obviously was, you know, bigger target whereas you got thousands of, you know, smaller companies. >> Yes. >> And, and so that's a different dynamic but that's why the consolidation play is so important. >> Look at, that's why I joined Palo Alto Networks when I was at Barracuda for nine years. It just fascinated me, that there was 3000 plus players in security and why didn't security evolve like the storage market did or the server market or network where working >> Yeah, right. >> You know, two or three big gorillas came to, to dominate those markets. And it's, I think it's what Nikesh talked about today. There was a new problem in best of breed. It was always best of breed. You can never in security go in and, you know, say, Hey it's good I saved us some money but I got the third best product in the marketplace. And there was that kind of gap between products. I, believe in why I joined here I think this is my last gig is we have a chance to change that. And this is the first company as I look from the outside in that had best of breed as, you know Nikesh said 13 categories. >> Yeah. >> And you know, we're in the leaders quadrant and it's a conversation I have with customers. You don't have to sacrifice best of breed but get the benefits of a platform. And I, think that resonates today. I think we have a chance to change the industry from that viewpoint. >> Give us a little view of the voice of the customer. You had, was it Sabre? >> Yeah. >> That was on >> Scott Moser, The CISO from Sabre. >> Give us a view, what are you hearing from the voice of the customer? Obviously they're quite a successful customer but challenges, concerns, the partnership. >> Yeah. Look, I think security is similar to industries where we come up with magic marketing phrases and, you know, things to you know, make you want to procure our solutions. You know, zero trust is one. And you know, you'll talk to customers and they're like, okay, yes. And you know, the government, right? Joe, Joe Biden's putting out zero trust executive orders. And the, the problem is if you talk to customers, it's a journey. They have legacy infrastructure they have business drivers that you know they just don't deal with us. They've got to deal with the business side who's trying to make the money that keeps the, the company going. it's really helped them draw a map from where they're at today to zero trust or to a better security architecture. Or, you know, they're moving their apps into the cloud. How am I going to migrate? Right? Again, that discussion three years ago was around lift and shift, right? Today it's about, well, no I need cloud native developed apps to service the business the way I want to, I want to service it. How do I, so I, I think there's this element of a trusted partner and relationship. And again, I think this is why you can't have 40 or 50 of those. You got to start narrowing it down if you want to be able to meet and beat the threats that are out there for you. So I, you know, the customers, I see a lot of 'em. It's, here's where I'm at help me get here to a better position. And they know it's, you know Scott said in our keynote today, you don't just, you know have layer three firewall policies and decide, okay tomorrow I'm going to go to layer seven. That, that's not how it works. Right? There's, and, and by the way these things are a mission critical type areas. So there's got to be a game plan that you help customers go through to get there. >> Definitely. Last question, my last question for you is, is security being a board level conversation I was reading some stats from a survey I think it was the what's new in Cypress survey that that Palo Alto released today that showed that while significant numbers of organizations think they've got a cyber resiliency playbook, there's a lot of disconnect or lack of alignment at the boardroom. Are you in those conversations? How can you help facilitate that alignment between the executive team and the board when it comes to security being so foundational to any business? >> Yeah, it's, I've been on three, four public company boards. I'm on, I'm on two today. I would say four years ago, this was a almost a taboo topic. It was a, put your head in the sand and pray to God nothing happened. And you know, the world has changed significantly. And because of the number of breaches the impact it's had on brand, boards have to think about this in duty of care and their fiduciary duty. Okay. So then you start with a board that may not have the technical skills. The first problem the security industry had is how do I explain your risk profile in a way you can understand it. I'm, I'm on the board of Generac that makes home generators. It's a manufacturing, you know, company but they put Wifi modules in their boxes so that the dealers could help do the maintenance on 'em. And all of a sudden these things were getting attacked. Right? And they're being used for bot attacks. >> Yeah. >> Everybody on their board had a manufacturing background. >> Ah. >> So how do you help that board understand the risk they have that's what's changed over the last four years. It's a constant discussion. It's one I have with CISOs where they're like help us put it in layman's terms so they understand they know what we're doing and they feel confident but at the same time understand the marketplace better. And that's a journey for us. >> That Generac example is a great one because, you know, think about IOT Technologies. They've historically been air gaped >> Yes. >> By design. And all of a sudden the business comes in and says, "Hey we can put wifi in there", you know >> Connect it to a home Wifi system that >> Make our lives so much easier. Next thing you know, it's being used to attack. >> Yeah. >> So that's why, as you go around the world are you discerning, I know you were just in Japan are you discerning significant differences in sort of attitudes toward, towards cyber? Whether it's public policy, you know things like regulation where you, they don't want you sharing data, but as as a cyber company, you want to share that data with you know, public and private? >> Look it, I, I think around the world we see incredible government activity first of all. And I think given the position we're in we get to have some unique conversations there. I would say worldwide security is an imperative. I, no matter where I go, you know it's in front of everybody's mind. The, on the, the governance side, it's really what do we need to adapt to make sure we meet local regulations. And I, and I would just tell you Dave there's ways when you do that, and we talk with governments that because of how they want to do it reduce our ability to give them full insight into all the threats and how we can help them. And I do think over time governments understand that we can anonymize the data. There's, but that, that's a work in process. Definitely there is a balance. We need to have privacy, we need to have, you know personal security for people. But there's ways to collect that data in an anonymous way and give better security insight back into the architectures that are out there. >> All right. A little shift the gears here. A little sports question. We've had some great Boston's sports guests on theCUBE right? I mean, Randy Seidel, we were talking about him. Peter McKay, Snyk, I guess he's a competitor now but you know, there's no question got >> He got a little funding today. I saw that. >> Down round. But they still got a lot of money. Not of a down round, but they were, but yeah, but actually, you know, he was on several years ago and it was around the time they were talking about trading Brady. He said Never trade Brady. And he got that right. We, I think we can agree Brady's the goat. >> Yes. >> The big question I have for you is, Belichick. Do you ever question Has your belief in him as the greatest coach of all time wavered, you know, now that- No. Okay. >> Never. >> Weigh in on that. >> Never, he says >> Still the Goat. >> I'll give you my best. You know, never In Bill we trust. >> Okay. Still. >> All right >> I, you know, the NFL is a unique property that's designed for parody and is designed, I mean actively designed to not let Mr. Craft and Bill Belichick do what they do every year. I feel privileged as a Boston sports fan that in our worst years we're in the seventh playoff spot. And I have a lot of family in Chicago who would kill for that position, by the way. And you know, they're in perpetual rebuilding. And so look, and I think he, you know the way he's been able to manage the cap and the skill levels, I think we have a top five defense. There's different ways to win titles. And if I, you know, remember in Brady's last title with Boston, the defense won us that Super Bowl. >> Well thanks for weighing in on that because there's a lot of crazy talk going on. Like, 'Hey, if he doesn't beat Arizona, he's got to go.' I'm like, what? So, okay, I'm sometimes it takes a good good loyal fan who's maybe, you know, has >> The good news in Boston is we're emotional fans too so I understand you got to keep the long term long term in mind. And we're, we're in a privileged position in Boston. We've got Celtics, we've got Bruins we've got the Patriots right on the edge of the playoffs and we need the Red Sox to get to work. >> Yeah, no, you know they were last, last year so maybe they're going to win it all like they usually do. So >> Fingers crossed. >> Crazy worst to first. >> Exactly. Well you said, in Bill we trust it sounds like from our conversation in BJ we trust from the customers, the partners. >> I hope so. >> Thank you so much BJ, for coming back on theCUBE giving us the lay of the land, what's new, the voice of the customer and how Palo Alto was really differentiated in the market. We always appreciate your, coming on the show you >> Honor and privilege seeing you here. Thanks. >> You may be thinking that you were watching ESPN just now but you know, we call ourselves the ESPN at Tech News. This is Lisa Martin for Dave Vellante and our guest. You're watching theCUBE, the Leader and live emerging in enterprise tech coverage. (upbeat music)

Published Date : Dec 14 2022

SUMMARY :

brought to you by Palo Alto Networks. Alto Ignite 22 at the MGM Grant We called it the chowder great to have you back on theCUBE. It's awesome. hazard of losing the voice. You lose it when you come to Vegas. You had a keynote then, you had the revenge of the CFO and you know So the question I have for you is Yeah I, you know, I think of a big, you know, competitor of yours I don't have the people to operate 'em. Let chaos reign, and I was looking at some stats you know, is multifaceted. What you must have learned a lot And you know, it was interesting And you were there but you know, similar like laser focus there seemed to be some portfolio to go, you know, a lot of big, you know And, and so that's a different dynamic like the storage market did in and, you know, say, Hey And you know, we're the voice of the customer. Give us a view, what are you hearing And you know, the government, right? How can you help facilitate that alignment And you know, the world Everybody on their but at the same time understand you know, think about IOT Technologies. we can put wifi in there", you know Next thing you know, it's we need to have, you know but you know, there's no question got I saw that. but actually, you know, he was of all time wavered, you I'll give you my best. And if I, you know, remember good loyal fan who's maybe, you know, has so I understand you got Yeah, no, you know they worst to first. Well you coming on the show you Honor and privilege seeing you here. but you know, we call ourselves

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Lena Smart, MongoDB | AWS re:Invent 2022


 

(bright music) >> Hello everyone and welcome back to AWS re:Invent, here in wonderful Las Vegas, Nevada. We're theCUBE. I am Savannah Peterson. Joined with my co-host, Dave Vellante. Day four, you look great. Your voice has come back somehow. >> Yeah, a little bit. I don't know how. I took last night off. You guys, I know, were out partying all night, but - >> I don't know what you're talking about. (Dave laughing) >> Well, you were celebrating John's birthday. John Furrier's birthday today. >> Yes, happy birthday John! >> He's on his way to England. >> Yeah. >> To attend his nephew's wedding. Awesome family. And so good luck, John. I hope you feel better, he's got a little cold. >> I know, good luck to the newlyweds. I love this. I know we're both really excited for our next guest, so I'm going to bring out, Lena Smart from MongoDB. Thank you so much for being here. >> Thank you for having me. >> How's the show going for you? >> Good. It's been a long week. And I just, not much voice left, so. >> We'll be gentle on you. >> I'll give you what's left of it. >> All right, we'll take that. >> Okay. >> You had a fireside chat, at the show? >> Lena: I did. >> Can you tell us a little bit about that? >> So we were talking about the Rise, The developer is a platform. In this massive theater. I thought it would be like an intimate, you know, fireside chat. I keep believing them when they say to me come and do these talks, it'll be intimate. And you turn up and there's a stage and a theater and it's like, oh my god. But it was really interesting. It was well attended. Got some really good questions at the end as well. Lots of follow up, which was interesting. And it was really just about, you know, how we've brought together this developer platform that's got our integrated services. It's just what developers want, it gives them time to innovate and disrupt, rather than worry about the minutia of management. >> Savannah: Do the cool stuff. >> Exactly. >> Yeah, so you know Lena, it's funny that you're saying that oh wow, the lights came on and it was this big thing. When when we were at re:Inforced, Lena was on stage and it was so funny, Lena, you were self deprecating like making jokes about the audience. >> Savannah: (indistinct) >> It was hilarious. And so, but it was really endearing to the audience and so we were like - >> Lena: It was terrifying. >> You got huge props for that, I'll tell you. >> Absolutely terrifying. Because they told me I wouldn't see anyone. Because we did the rehearsal the day before, and they were like, it's just going to be like - >> Sometimes it just looks like blackness out there. >> Yeah, yeah. It wasn't, they lied. I could see eyeballs. It was terrifying. >> Would you rather know that going in though? Or is it better to be, is ignorance bliss in that moment? >> Ignorance is bliss. >> Yeah, yeah yeah. >> Good call Savannah, right? Yeah, just go. >> The older I get, the more I'm just, I'm on the ignorance is bliss train. I just, I don't need to know anything that's going to hurt my soul. >> Exactly. >> One of the things that you mentioned, and this has actually been a really frequent theme here on the show this week, is you said that this has been a transformative year for developers. >> Lena: Yeah. >> What did you mean by that? >> So I think developers are starting to come to the fore, if you like, the fore. And I'm not in any way being deprecating about developers 'cause I love them. >> Savannah: I think everyone here does. >> I was married to one, I live with one now. It's like, they follow me everywhere. They don't. But, I think they, this is my opinion obviously but I think that we're seeing more and more the value that developers bring to the table. They're not just code geeks anymore. They're not just code monkeys, you know, churning out lines and lines of code. Some of the most interesting discussions I've had this week have been with developers. And that's why I'm so pleased that our developer data platform is going to give these folks back time, so that they can go and innovate. And do super interesting things and do the next big thing. It was interesting, I was talking to Mary, our comms person earlier and she had said that Dave I guess, my boss, was on your show - >> Dave: Yeah, he was over here last night. >> Yeah. And he was saying that two thirds of the companies that had been mentioned so far, within the whole gamut of this conference use MongoDB. And so take that, extrapolate that, of all the developers >> Wow. >> who are there. I know, isn't that awesome? >> That's awesome. Congrats on that, that's like - >> Did I hear that right now? >> I know, I just had that moment. >> I know she just told me, I'm like, really? That's - >> That's so cool. >> 'Cause the first thing I thought of was then, oh my god, how many developers are we reaching then? 'Cause they're the ones. I mean, it's kind of interesting. So my job has kind of grown from, over the years, being the security geek in the back room that nobody talks to, to avoiding me in the lift, to I've got a seat at the table now. We meet with the board. And I think that I can see that that's where the developer mindset is moving towards. It's like, give us the right tools and we'll change your world. >> And let the human capital go back to doing the fun stuff and not just the maintenance stuff. >> And, but then you say that, you can't have everything automated. I get that automation is also the buzzword of the week. And I get that, trust me. Someone has to write the code to do the automation. >> Savannah: Right. >> So, so yeah, definitely give these people back time, so that they can work on ML, AI, choose your buzzword. You know, by giving people things like queriable encryption for example, you're going to free up a whole bunch of head space. They don't have to worry about their data being, you know harvested from memory or harvested while at rest or in motion. And it's like, okay, I don't have to worry about that now, let me go do something fun. >> How about the role of the developer as it relates to SecOps, right? They're being asked to do a lot. You and I talked about this at re:Inforce. You seem to have a pretty good handle on it. Like a lot of companies I think are struggling with it. I mean, the other thing you said said to me is you don't have a lack of talent at Mongo, right? 'Cause you're Mongo. But a lot of companies do. But a lot of the developers, you know we were just talking about this earlier with Capgemini, the developer metrics or the application development team's metrics might not be aligned with the CSO's metrics. How, what are you seeing there? What, how do you deal with it within Mongo? What do you advise your customers? >> So in terms of internal, I work very closely with our development group. So I work with Tara Hernandez, who's our new VP of developer productivity. And she and her team are very much interested in making developers more productive. That's her job. And so we get together because sometimes security can definitely be seen as a blocker. You know, funnily enough, I actually had a Slack that I had to respond to three seconds before I come on here. And it was like, help, we need some help getting this application through procurement, because blah, blah, blah. And it's weird the kind of change, the shift in mindset. Whereas before they might have gone to procurement or HR or someone to ask for this. Now they're coming to the CSO. 'Cause they know if I say yes, it'll go through. >> Talk about social engineering. >> Exactly. >> You were talking about - >> But turn it around though. If I say no, you know, I don't like to say no. I prefer to be the CSO that says yes, but. And so that's what we've done. We've definitely got that culture of ask, we'll tell you the risks, and then you can go away and be innovative and do what you need to do. And we basically do the same with our customers. Here's what you can do. Our application is secure out of the box. Here's how we can help you make it even more, you know, streamlined or bespoke to what you need. >> So mobile was a big inflection point, you know, I dunno, it seems like forever ago. >> 2007. >> 2007. Yeah, iPhone came out in 2007. >> You remember your first iPhone? >> Dave: Yeah. >> Yeah? Same. >> Yeah. It was pretty awesome, actually. >> Yeah, I do too. >> Yeah, I was on the train to Boston going up to see some friends at MIT on the consortium that I worked with. And I had, it was the wee one, 'member? But you thought it was massive. >> Oh, it felt - >> It felt big. And I remember I was sitting on the train to Boston it was like the Estella and there was these people, these two women sitting beside me. And they were all like glam, like you and unlike me. >> Dave: That's awesome. >> And they, you could see them like nudging each other. And I'm being like, I'm just sitting like this. >> You're chilling. >> Like please look at my phone, come on just look at it. Ask me about it. And eventually I'm like - >> You're baiting them. >> nonchalantly laid it on the table. And you know, I'm like, and they're like, is that an iPhone? And I'm like, yeah, you want to see it? >> I thought you'd never ask. >> I know. And I really played with it. And I showed them all the cool stuff, and they're like, oh we're going to buy iPhones. And so I should have probably worked for Apple, but I didn't. >> I was going to say, where was your referral kickback on that? Especially - >> It was a little like Tesla, right? When you first, we first saw Tesla, it was Ray Wong, you know, Ray? From Pasadena? >> It really was a moment and going from the Blackberry keyboard to that - >> He's like want to see my car? And I'm like oh yeah sure, what's the big deal? >> Yeah, then you see it and you're like, ooh. >> Yeah, that really was such a pivotal moment. >> Anyway, so we lost a track, 2007. >> Yeah, what were we talking about? 2007 mobile. >> Mobile. >> Key inflection point, is where you got us here. Thank you. >> I gotchu Dave, I gotchu. >> Bring us back here. My mind needs help right now. Day four. Okay, so - >> We're all getting here on day four, we're - >> I'm socially engineering you to end this, so I can go to bed and die quietly. That's what me and Mary are, we're counting down the minutes. >> Holy. >> That's so sick. >> You're breaking my heart right now. I love it. I'm with you, sis, I'm with you. >> So I dunno where I was, really where I was going with this, but, okay, there's - >> 2007. Three things happened. >> Another inflection point. Okay yeah, tell us what happened. But no, tell us that, but then - >> AWS, clones, 2006. >> Well 2006, 2007. Right, okay. >> 2007, the iPhone, the world blew up. So you've already got this platform ready to take all this data. >> Dave: Right. >> You've got this little slab of gorgeousness called the iPhone, ready to give you all that data. And then MongoDB pops up, it's like, woo-hoo. But what we could offer was, I mean back then was awesome, but it was, we knew that we would have to iterate and grow and grow and grow. So that was kind of the three things that came together in 2007. >> Yeah, and then Cloud came in big time, and now you've got this platform. So what's the next inflection point do you think? >> Oh... >> Good question, Dave. >> Don't even ask me that. >> I mean, is it Edge? Is it IOT? Is there another disruptor out there? >> I think it's going to be artificial intelligence. >> Dave: Is it AI? >> I mean I don't know enough about it to talk about it, to any level, so don't ask me any questions about it. >> This is like one of those ignorance is bliss moments. It feels right. >> Yeah. >> Well, does it scare you, from a security perspective? Or? >> Great question, Dave. >> Yeah, it scares me more from a humanity standpoint. Like - >> More than social scared you? 'Cause social was so benign when it started. >> Oh it was - >> You're like, oh - I remember, >> It was like a yearbook. I was on the Estella and we were - >> Shout out to Amtrak there. >> I was with, we were starting basically a wikibond, it was an open source. >> Yeah, yeah. >> Kind of, you know, technology community. And we saw these and we were like enamored of Facebook. And there were these two young kids on the train, and we were at 'em, we were picking the brain. Do you like Facebook? "I love Facebook." They're like "oh, Facebook's unbelievable." Now, kids today, "I hate Facebook," right? So, but social at the beginning it was kind of, like I say, benign and now everybody's like - >> Savannah: We didn't know what we were getting into. >> Right. >> I know. >> Exactly. >> Can you imagine if you could have seen into the future 20 years ago? Well first of all, we'd have all bought Facebook and Apple stock. >> Savannah: Right. >> And Tesla stock. But apart from, but yeah apart from that. >> Okay, so what about Quantum? Does that scare you at all? >> I think the only thing that scares me about Quantum is we have all this security in place today. And I'm not an expert in Quantum, but we have all this security in place that's securing what we have today. And my worry is, in 10 years, is it still going to be secure? 'Cause we're still going to be using that data in some way, shape, or form. And my question is to the quantum geniuses out there, what do we do in 10 years like to retrofit the stuff? >> Dave: Like a Y2K moment? >> Kind of. Although I think Y2K is coming in 2038, isn't it? When the Linux date flips. I'll be off the grid by then, I'll be living in Scotland. >> Somebody else's problem. >> Somebody else's problem. I'll be with the sheep in Glasgow, in Scotland. >> Y2K was a boondoggle for tech, right? >> What a farce. I mean, that whole - >> I worked in the power industry in Y2K. That was a nightmare. >> Dave: Oh I bet. >> Savannah: Oh my God. >> Yeah, 'cause we just assumed that the world was going to stop and there been no power, and we had nuclear power plants. And it's like holy moly. Yeah. >> More than moly. >> I was going to say, you did a good job holding that other word in. >> I think I was going to, in case my mom hears this. >> I grew up near Diablo Canyon in, in California. So you were, I mean we were legitimately worried that that exactly was going to happen. And what about the waste? And yeah it was chaos. We've covered a lot. >> Well, what does worry you? Like, it is culture? Is it - >> Why are you trying to freak her out? >> No, no, because it's a CSO, trying to get inside the CSO's head. >> You don't think I have enough to worry about? You want to keep piling on? >> Well if it's not Quantum, you know? Maybe it's spiders or like - >> Oh but I like spiders, well spiders are okay. I don't like bridges, that's my biggest fear. Bridges. >> Seriously? >> And I had to drive over the Tappan Zee bridge, which is one of the longest, for 17 years, every day, twice. The last time I drove over it, I was crying my heart out, and happy as anything. >> Stay out of Oakland. >> I've never driven over it since. Stay out of where? >> Stay out of Oakland. >> I'm staying out of anywhere that's got lots of water. 'Cause it'll have bridges. >> Savannah: Well it's good we're here in the desert. >> Exactly. So what scares me? Bridges, there you go. >> Yeah, right. What? >> Well wait a minute. So if I'm bridging technology, is that the scary stuff? >> Oh God, that was not - >> Was it really bad? >> It was really bad. >> Wow. Wow, the puns. >> There's a lot of seems in those bridges. >> It is lit on theCUBE A floor, we are all struggling. I'm curious because I've seen, your team is all over the place here on the show, of course. Your booth has been packed the whole time. >> Lena: Yes. >> The fingerprint. Talk to me about your shirt. >> So, this was designed by my team in house. It is the most wanted swag in the company, because only my security people wear it. So, we make it like, yeah, you could maybe have one, if this turns out well. >> I feel like we're on the right track. >> Dave: If it turns out well. >> Yeah, I just love it. It's so, it's just brilliant. I mean, it's the leaf, it's a fingerprint. It's just brilliant. >> That's why I wanted to call it out. You know, you see a lot of shirts, a lot of swag shirts. Some are really unfortunately sad, or not funny, >> They are. >> or they're just trying too hard. Now there's like, with this one, I thought oh I bet that's clever. >> Lena: It is very cool. Yes, I love it. >> I saw a good one yesterday. >> Yeah? >> We fix shit, 'member? >> Oh yeah, yeah. >> That was pretty good. >> I like when they're >> That's a pretty good one. >> just straightforward, like that, yeah yeah. >> But the only thing with this is when you're say in front of a green screen, you look as though you've got no tummy. >> A portal through your body. >> And so, when we did our first - >> That's a really good point, actually. >> Yeah, it's like the black hole to nothingless. And I'm like wow, that's my soul. >> I was just going to say, I don't want to see my soul like that. I don't want to know. >> But we had to do like, it was just when the pandemic first started, so we had to do our big presentation live announcement from home. And so they shipped us all this camera equipment for home and thank God my partner knows how that works, so he set it all up. And then he had me test with a green screen, and he's like, you have no tummy. I'm like, what the hell are you talking about? He's like, come and see. It's like this, I dunno what it was. So I had to actually go upstairs and felt tip with a magic marker and make it black. >> Wow. >> So that was why I did for two hours on a Friday, yeah. >> Couldn't think of another alternative, huh? >> Well no, 'cause I'm myopic when it comes to marketing and I knew I had to keep the tshirt on, and I just did that. >> Yeah. >> In hindsight, yes I could have worn an "I Fix Shit" tshirt, but I don't think my husband would've been very happy. I secure shit? >> There you go, yeah. >> There you go. >> Over to you, Savannah. >> I was going to say, I got acquainted, I don't know if I can say this, but I'm going to say it 'cause we're here right now. I got acquainted with theCUBE, wearing a shirt that said "Unfuck Kubernetes," 'cause it was a marketing campaign that I was running for one of my clients at Kim Con last year. >> That's so good. >> Yeah, so - >> Oh my God. I'll give you one of these if you get me one of those. >> I can, we can do a swapskee. We can absolutely. >> We need a few edits on this film, on the file. >> Lena: Okay, this is nothing - >> We're fallin' off the wheel. Okay, on that note, I'm going to bring us to our challenge that we discussed, before we got started on this really diverse discussion that we have had in the last 15 minutes. We've covered everything from felt tip markers to nuclear power plants. >> To the darkness of my soul. >> To the darkness of all of our souls. >> All of our souls, yes. >> Which is perhaps a little too accurate, especially at this stage in the conference. You've obviously seen a lot Lena, and you've been rockin' it, I know John was in your suite up here, at at at the Venetian. What's your 30 second hot take? Most important story, coming out of the show or for you all at Mongo this year? >> Genuinely, it was when I learned that two-thirds of the customers that had been mentioned, here, are MongoDB customers. And that just exploded in my head. 'Cause now I'm thinking of all the numbers and the metrics and how we can use that. And I just think it's amazing, so. >> Yeah, congratulations on that. That's awesome. >> Yeah, I thought it was amazing. >> And it makes sense actually, 'cause Mongo so easy to use. We were talking about Tengen. >> We knew you when, I feel that's our like, we - >> Yeah, but it's true. And so, Mongo was just really easy to use. And people are like, ah, it doesn't scale. It's like, turns out it actually does scale. >> Lena: Turns out, it scales pretty well. >> Well Lena, without question, this is my favorite conversation of the show so far. >> Thank you. >> Thank you so much for joining us. >> Thank you very much for having me. >> Dave: Great to see you. >> It's always a pleasure. >> Dave: Thanks Lena. >> Thank you. >> And thank you all, tuning in live, for tolerating wherever we take these conversations. >> Dave: Whatever that was. >> I bet you weren't ready for this one, folks. We're at AWS re:Invent in Las Vegas, Nevada. With Dave Vellante, I'm Savannah Peterson. You're washing theCUBE, the leader for high tech coverage.

Published Date : Dec 1 2022

SUMMARY :

I am Savannah Peterson. I don't know how. I don't know Well, you were I hope you feel better, I know, good luck to the newlyweds. And I just, not much voice left, so. And it was really just about, you know, Yeah, so you know Lena, it's funny And so, but it was really endearing for that, I'll tell you. I wouldn't see anyone. Sometimes it just looks I could see eyeballs. Yeah, just go. I just, I don't need to know anything One of the things that you mentioned, to the fore, if you like, the fore. I was married to one, Dave: Yeah, he was And he was saying that two I know, isn't that Congrats on that, that's like - And I think that I can And let the human capital go back And I get that, trust me. being, you know harvested from memory But a lot of the developers, you know And it was like, help, we need some help I don't like to say no. I dunno, it seems like forever ago. Yeah? actually. And I had, it was the wee one, 'member? And I remember I was sitting And they, you could see And eventually I'm like - And I'm like, yeah, you want to see it? And I really played with it. Yeah, then you see Yeah, that really was Yeah, what were we talking about? is where you got us here. I gotchu Dave, Okay, so - you to end this, so I can I love it. Three things happened. But no, tell us that, but then - Well 2006, 2007. 2007, the iPhone, the world blew up. I mean back then was awesome, point do you think? I think it's going to I mean I don't know enough about it This is like one of Yeah, it scares me more 'Cause social was so I was on the Estella and we were - I was with, we were starting basically And we saw these and we were what we were getting into. Can you imagine if you could And Tesla stock. And my question is to the Although I think Y2K is I'll be with the sheep in Glasgow, I mean, that whole - I worked in the power industry in Y2K. assumed that the world I was going to say, you I think I was going to, that that exactly was going to happen. No, no, because it's a CSO, I don't like bridges, And I had to drive over Stay out of where? I'm staying out of anywhere Savannah: Well it's good Bridges, there you go. Yeah, right. the scary stuff? Wow, the puns. There's a lot of seems is all over the place here Talk to me about your shirt. So, we make it like, yeah, you could I mean, it's the leaf, it's a fingerprint. You know, you see a lot of I thought oh I bet that's clever. Lena: It is very cool. That's a pretty like that, yeah yeah. But the only thing with this is That's a really good point, the black hole to nothingless. I was just going to say, I don't and he's like, you have no tummy. So that was why I did for and I knew I had to keep the I secure shit? I was going to say, I got acquainted, I'll give you one of these I can, we can do a swapskee. on this film, on the file. Okay, on that note, I'm going to bring us I know John was in your suite And I just think it's amazing, so. Yeah, congratulations on that. it was amazing. And it makes sense actually, And so, Mongo was just really easy to use. of the show so far. And thank you all, tuning in live, I bet you weren't

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Dev Ittycheria, MongoDB | AWS re:Invent 2022


 

>>Hello and run. Welcome back to the Cube's live coverage here. Day three of Cube's coverage, two sets, wall to wall coverage. Third set upstairs in the Executive Briefing Center. I'm John Furry, host of the Cube with Dave Alon. Two other hosts here. Lot of action. Dave. The cheer here is the CEO of MongoDB, exclusive post on Silicon Angle for your prior to the event. Thanks for doing that. Great to see >>You. Likewise. Nice to see you >>Coming on. See you David. So it's great to catch up. Prior to the event for that exclusive story on ecosystem, your perspective that resonated with a lot of the people. The traffic on that post and comments have been off the charts. I think we're seeing a ecosystem kind of surge and not change over, but like a an and ISV and new platform. So I really appreciate your perspective as a platform ISV for aws. What's it like? What's this event like? What's your learnings? What's your takeaway from your customers here this year? What's the most important story going on? >>First of all, I think being here is important for us because we have so many customers and partners here. In fact, if you look at the customers that Amazon themselves announced about two thirds of those customers or MongoDB customers. So we have a huge overlap in customers here. So just connecting with customers and partners has been important. Obviously a lot of them are thinking about their plans going to next year. So we're kind of meeting with them to think about what their priorities are and how we can help. And also we're sharing a little bit of our product roadmap in terms of where we're going and helping them think through like how they can best use Mongadi B as they think about their data strategy, you know, going to next year. So it's been a very productive end. We have a lot of people here, a lot of sales people, a lot of product people, and there's tons of customers here. So we can get a lot accomplished in a few days. >>Dave and I always talk on the cube. Well, Dave always goes to the TAM expansion question. Expanding your total stressful market, the market is changing and you guys have a great position growing positioned. How do you look at the total addressable market for Mongo changing? Where's the growth gonna come from? How do you see your role in the market and how does that impact your current business model? >>Yeah, our whole goal is to really enable developers to think about Mongo, to be first when they're building modern applications. So what we've done is first built a fir, a first class transactional platform and now we've kind expanding the platform to do things like search and analytics, right? And so we are really offering a broad set of capabilities. Now our primary focus is the developer and helping developers build these amazing applications and giving them tools to really do so in a very quick way. So if you think about customers like Intuit, customers like Canva, customers like, you know, Verizon, at and t, you know, who are just using us to really transform their business. It's either to build new applications quickly to do things at a certain level of performance of scale they've never done before. And so really enabling them to do so much more in building these next generation applications that they can build anywhere else. >>So I was listening to McDermott, bill McDermott this morning. Yeah. And you listen to Bill, you just wanna buy from the guy, right? He's amazing. But he was basically saying, look, companies like he was talking about ServiceNow that could help organizations digitally transform, et cetera, but make money or save money or in a good position. And I said, right, Mongo's definitely one of those companies. What are those conversations like here? I know you've been meeting with customers, it's a different environment right now. There's a lot of uncertainty. I, I was talking to one of your customers said, yeah, I'm up for renewal. I love Mongo. I'm gonna see if they can stage my payments a little bit. You know, things like that. Are those conversations? Yeah, you know, similar to what >>You having, we clearly customers are getting a little bit more prudent, but we haven't seen any kind of like slow down terms of deal cycles or, or elongated sales cycles. I mean, obviously different customers in different sectors are going through different issues. What we are seeing customers think about is like how can I, you know, either drive more efficiency in my business like and big part of that is modernization of my existing legacy tech stack. How can maybe consolidate to a fewer set of vendors? I think they like our broad platform story. You know, rather than using three or four different databases, they can use MongoDB to do everything. So that that resonates with customers and the fact that they can move fast, right? Developer productivity is a proxy for innovation. And so being able to move fast to either seize new opportunities or respond to new threats is really, you know, top of mind for still C level executive. >>So can your software, you're right, consolidation is the number one way in which people are save money. Can your software be deflationary? I mean, I mean that in a good way. So >>I was just meeting with a customer who was thinking about Mongo for their transactional platform, elastic for the search platform and like a graph database for a special use case. And, and we said you can do all that on MongoDB. And he is like, oh my goodness, I can consolidate everything. Have one elegant developer interface. I can keep all the data in one place. I can easily access that data. And that makes so much more sense than having to basically use a bunch of peace parts. And so that's, that's what we're seeing more and more interest from customers about. >>So one of the things I want to get your reaction to is, I was saying on the cube, now you can disagree with me if you want, but at, in the cloud native world at Cuban and Kubernetes was going through its hype cycle. The conversation went to it's getting boring. And that's good cause they want it to be boring. They don't want people to talk about the run time. They want it to be working. Working is boring. That's invisible. It's good, it's sticky, it's done. As you guys have such a great sticky business model, you got a great install base. Mongo works, people are happy, they like the product. So it's kind of working, I won't wanna say boring cuz that's, it's irrelevant. What's the exciting things that Mongo's bringing on top of the existing base of product that is gonna really get your clients and prospects enthused about the innovation from Mongo? What's what cuz it's, it's almost like electricity in a way. You guys are very utility in, in the way you do, but it's growing. But is there an exciting element coming that you see that they should pay attention to? What's, what's your >>Vision that, right, so if you look back over the last 10, 15 years, there's been big two big platform shifts, mobile and cloud. I think the next big platform shift is from what I call dumb apps to smart apps. So building more intelligence into applications. And what that means is automating human decision making and embedding that into applications. So we believe that to be a fundamentally a developer problem to solve, yes, you need data scientist to build the machine learning algorithms to train the models. Yeah. But ultimately you can't really deploy, deployed at scale unless you give developers the tools to build those smart applications that what we focused on. And a big part of that is what we call application driven analytics where people or can, can embed that intelligence into applications so that they can instead rather having humans involved, they can make decisions faster, drive to businesses more quickly, you know, shorten it's short and time to market, et cetera. >>And so your strategy to implement those smart apps is to keep targeting the developer Yes. And build on that >>Base. Correct. Exactly. So we wanna essentially democratize the ability for any customer to use our tools to build a smart applications where they don't have the resources of a Google or you know, a large tech company. And that's essentially resonating with our customer base. >>We, we were talking about this earlier after Swami's keynote, is most companies struggle to put data at the core of their business. And I don't mean centralizing it all in a single place as data's everywhere, but, but really organizing their company and democratizing data so people can make data decisions. So I think what you're saying, essentially Atlas is the platform that you're gonna inject intelligence into and allow developers to then build applications that are, you know, intelligent, smart with ai, machine intelligence, et cetera. And that's how the ones that don't have the resources of a Google or an Amazon become correct the, that kind of AI company if >>You, and that's, that's the whole purpose of a developer data platform is to enable them to have the tools, you know, to have very sophisticated analytics, to have the ability to do very sophisticated indexes, optimized for analytics, the ability to use data lakes for very efficient storage and retrieval of data to leverage, you know, edge devices to be able to capture and synchronize data. These are all critical elements to build these next generation applications. And you have to do that, but you don't want to stitch together a thousand primitives. You want to have a platform to do that. And that's where we really focus. >>You know, Dave, Dave and I, three, two days, Dave and I, Dave Ante and I have been talking a lot about developer productivity. And one observation that's now validated is that developers are setting the pace for innovation. Correct? And if you look at the how they, the language that they speak, it's not the same language as security departments, right? They speak almost like different languages, developer and security, and then you got data language. But the developers are making choices of self-service. They can accelerate, they're driving the behavior behavior into the organizations. And this is one of the things I wrote about on Friday last week was the organizational changes are changing cuz the developers set the pace. You can't force tooling down their throat. They're gonna go with what's easy, what's workable. If you believe that to be true, then all the security's gonna be in the developer pipeline. All the innovations we've driven off that high velocity developer site, we're seeing success of security being embedded there with the developers. What are you gonna bring up to that developer layer that's going to help with security, help with maybe even new things, >>Right? So, you know, it's, it's almost a cliche to say now software is in the world, right? Because every company's value props is driven by, it's either enabled to find or created through software. What that really means is that developers are eating all the work, right? And you're seeing, you saw in DevOps, right? Where developers basically enro encroach into the ops world and made infrastructure a programmable interface. You see developers, to your point, encroaching in security, embedding more and more security features into their applications. We believe the same thing's gonna happen with data scientists and business analysts where developers are gonna embed that functionality that was done by different domains in the Alex world and embed that capability into apps themselves. So these applications are just naturally smarter. So you don't need someone to look at a dashboard and say, aha, there's some insight here now I need to go make a decision. The application will do that for you and actually make that decision for you so you can move that much more quickly to run your business either more efficiently or to drive more, you know, revenue. >>Well the interesting thing about your business is cuz you know, you got a lot of transactional activity going on and the data, the way I would say what you just described is the data stack and the application stacks are coming together, right? And you're in a really good position, I think to really affect that. You think about we've, we've operationalized so many systems, we really haven't operationalized our data systems. And, and particularly as you guys get more into analytics, it becomes an interesting, you know, roadmap for Mongo and your customers. How do you see that? >>Yeah, so I wanna be clear, we're not trying to be a data warehouse, I get it. We're not trying to be like, you know, go compete. In fact, we have nice partnership with data bricks and so forth. What we are really trying to do is enable developers to instrument and build these applications that embed analytics. Like a good analogy I'd use is like Google Maps. You think about how sophisticated Google Maps has, and I use that because everyone has used Google Maps. Yeah. Like in the old, I was old enough to print out the directions, map quest exactly, put it on my lap and drive and look down. Now have this device that tells me, you know, if there's a traffic, if there's an accident, if there's something you know, going will reroute me automatically. And what that app is doing is embedding real time data into, into its decision making and making the decision for you so that you don't have to think about which road to take. Right? You, you're gonna see that happen across almost every application over the next X number of years where these applications are gonna become so much smarter and make these decisions for you. So you can just move so much more quickly. >>Yeah. Talk about the company, what status of the company, your growth plans. Obviously you're seeing a lot of news and Salesforce co CEO just resigned, layoffs at cnn, layoffs at DoorDash. You know, tech unfortunately is not impacted, thank God. I'm not that too bad. Certainly in cloud's not impacted it is impacting some of the buying behavior. We talked about that. What's going on with the company head count? What's your goals? How's the team doing? What are your priorities? >>Right? So we we're going after a big, big opportunity. You know, we recognize, obviously the market's a little choppy right now, but our long term, we're very bullish on the opportunity. We believe that we can be the modern developer data platform to build these next generation applications in terms of costs. We're obviously being a little bit more judicious about where we're investing, but we see big, big opportunities for us. And so our overall cost base will grow next year. But obviously we also recognize that there's ways to drive more efficiency. We're at a scale now. We're a 1.2 billion business. We're gonna announce our Q3 results next week. So we'll talk a little bit more about, you know, what we're seeing in the business next week. But we, we think we're a business that's growing fast. You know, we grew, you know, over 50, 50% and so, so we're pretty fast growing business. Yeah. You see? >>Yeah, Tuesday, December 6th you guys announce Exactly. Course is a big, we always watch and love it. So, so what I'm hearing is you're not, you're not stepping on the brakes, you're still accelerating growth, but not at all costs. >>Correct. The term we're using is profitable growth. We wanna, you know, you know, drive the business in a way that we think continues to seize the opportunity. But we also, we always exercise discipline. You know, I, I'm old enough where I had to deal with 2000 and 2008, so, you know, seen the movie before, I'm not 28 and have not seen these markets. And so obviously some are, you know, emerging leaders have not seen these kinds of markets before. So we're kind of helping them think about how to continue to be disciplined. And >>I like that reference to two thousand.com bubble and the financial crisis of 2008. I mentioned this to you when we chat, I'd love to get your thoughts. Now looking back for reinvent, Amazon wasn't a force in, in 2008. They weren't really that big debt yet. Know impact agility, wasn't it? They didn't hit that, they didn't hit that cruising altitude of the value pro cloud agility, time of value moving fast. Now they are. So this is the first time that they're a part of the economic equation. You're on, you're on in the middle of it with Amazon. They could be a catalyst to recover faster if plan properly. What's your CEO take on just that general and other CEOs might be watching and saying, Hey, you know, if I play this right, I could leverage the cloud. You know, Adams is leading into the cloud during a recession. Okay, I get that. But specifically there might be a tactic. What's your view on >>That? I mean, what, what we're seeing the, the hyperscalers do is really continue to kind of compete at the raw infrastructure level on storage, on compute, on network performance, on security to provide the, the kind of the building blocks for companies like Monga Beach really build on. So we're leveraging that price performance curve that they're pushing. You know, they obviously talk about Graviton three, they're talking about their training model chip sets and their inference model chip sets and their security chip sets. Which is great for us because we can leverage those capabilities to build upon that. And I think, you know, if you had asked me, you know, in 2008, would we be talking about chip sets in 2022? I'd probably say, oh, we're way beyond that. But what it really speaks to is those things are still so profoundly important. And I think that's where you can see Amazon and Google and Microsoft compete to provide the best underlying infrastructure where companies like mongadi we can build upon and we can help customers leverage that to really build the next generation. >>I'm not saying it's 2008 all over again, but we have data from 2008 that was the first major tailwind for the cloud. Yeah. When the CFO said we're going from CapEx to opex. So we saw that. Now it's a lot different now it's a lot more mature >>I think. I think there's a fine tuning trend going on where people are right sizing, fine tuning, whatever you wanna call it. But a craft is coming. A trade craft of cloud management, cloud optimization, managing the cost structures, tuning, it's a crafting, it's more of a craft. It's kind of seems like we're >>In that era, I call it cost optimization, that people are looking to say like, I know I'm gonna invest but I wanna be rational and more thoughtful about where I invest and why and with whom I invest with. Versus just like, you know, just, you know, everyone getting a 30% increase in their opex budgets every year. I don't think that's gonna happen. And so, and that's where we feel like it's gonna be an opportunity for us. We've kind of hit scap velocity. We've got the developer mind share. We have 37,000 customers of all shapes and sizes across the world. And that customer crown's only growing. So we feel like we're a place where people are gonna say, I wanna standardize among the >>Db. Yeah. And so let's get a great quote in his keynote, he said, if you wanna save money, the place to do it is in the cloud. >>You tighten the belt, which belt you tightening? The marketplace belt, the wire belt. We had a whole session on that. Tighten your belt thing. David Chair, CEO of a billion dollar company, MongoDB, continue to grow and grow and continue to innovate. Thanks for coming on the cube and thanks for participating in our stories. >>Thanks for having me. Great to >>Be here. Thank. Okay, I, Dave ante live on the show floor. We'll be right back with our final interview of the day after this short break, day three coming to close. Stay with us. We'll be right back.

Published Date : Dec 1 2022

SUMMARY :

host of the Cube with Dave Alon. Nice to see you So it's great to catch up. can best use Mongadi B as they think about their data strategy, you know, going to next year. How do you see your role in the market and how does that impact your current customers like Canva, customers like, you know, Verizon, at and t, you know, And you listen to Bill, you just wanna buy from the guy, able to move fast to either seize new opportunities or respond to new threats is really, you know, So can your software, you're right, consolidation is the number one way in which people are save money. And, and we said you can do all that on MongoDB. So one of the things I want to get your reaction to is, I was saying on the cube, now you can disagree with me if you want, they can make decisions faster, drive to businesses more quickly, you know, And so your strategy to implement those smart apps is to keep targeting the developer Yes. of a Google or you know, a large tech company. And that's how the ones that don't have the resources of a Google or an Amazon data to leverage, you know, edge devices to be able to capture and synchronize data. And if you look at the how they, the language that they speak, it's not the same language as security So you don't need someone to look at a dashboard and say, aha, there's some insight here now I need to go make a the data, the way I would say what you just described is the data stack and the application stacks are coming together, into its decision making and making the decision for you so that you don't have to think about which road to take. Certainly in cloud's not impacted it is impacting some of the buying behavior. You know, we grew, you know, over 50, Yeah, Tuesday, December 6th you guys announce Exactly. And so obviously some are, you know, emerging leaders have not seen these kinds of markets before. I mentioned this to you when we chat, I'd love to get your thoughts. And I think, you know, if you had asked me, you know, in 2008, would we be talking about chip sets in When the CFO said we're going from CapEx to opex. fine tuning, whatever you wanna call it. Versus just like, you know, just, you know, everyone getting a 30% increase in their You tighten the belt, which belt you tightening? Great to of the day after this short break, day three coming to close.

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Charu Kapur, NTT Data & Rachel Mushahwar, AWS & Jumi Barnes, Goldman Sachs | AWS re:Invent 2022


 

>>Hey everyone. Hello from Las Vegas. Lisa Martin here with you, and I'm on the show floor at Reinvent. But we have a very special program series that the Cube has been doing called Women of the Cloud. It's brought to you by aws and I'm so pleased to have an excellent panel of women leaders in technology and in cloud to talk about their tactical recommendations for you, what they see as found, where they've helped organizations be successful with cloud. Please welcome my three guests, Tara Kapor, president and Chief Revenue Officer, consulting and Digital Transformations, NTT Data. We have Rachel Mu, aws, head of North America, partner sales from aws, and Jimmy Barnes joins us as well, managing director, investment banking engineering at Goldman Sachs. It is so great to have you guys on this power panel. I love it. Thank you for joining me. >>Thank >>You. Let's start with you. Give us a little bit of, of your background at NTT Data and I, and I understand NTT has a big focus on women in technology and in stem. Talk to us a little bit about that and then we'll go around the table. >>Perfect, thank you. Thank you. So brand new role for me at Entity Data. I started three months back and it's a fascinating company. We are about 22 billion in size. We work across industries on multiple innovative use cases. So we are doing a ton of work on edge analytics in the cloud, and that's where we are here with aws. We are also doing a ton of work on the private 5G that we are rolling out and essentially building out industry-wide use cases across financial services, manufacturing, tech, et cetera. Lots of women identity. We essentially have women run cloud program today. We have a gal called Nore Hanson who is our practice leader for cloud. We have Matine who's Latifa, who's our AWS cloud leader. We have Molly Ward who leads up a solutions on the cloud. We have an amazing lady in Mona who leads up our marketing programs. So a fantastic plethora of diverse women driving amazing work identity on cloud. >>That's outstanding to hear because it's one of those things that you can't be what you can't see. Right. We all talk about that. Rachel, talk a little bit about your role and some of the focus that AWS has. I know they're big customer obsession, I'm sure obsessed with other things as well. >>Sure. So Rachel Muir, pleased to be here again. I think this will be my third time. So a big fan of the Cube. I'm fortunate enough to lead our North America partner and channel business, and I'll tell you, I've been at AWS for a little under two years, and honestly, it's been probably the best two years of my career. Just in terms of where the cloud is, where it's headed, the business outcomes that we can deliver with our customers and with our partners is absolutely remarkable. We get to, you know, make the impossible possible every day. So I'm, I'm thrilled to be here and I'm thrilled to, to be part of this inaugural Women of the Cloud panel. >>Oh, I'm prepared to have all three of you. One of the things that feedback, kind of pivoting off what, Rachel, one of the things that you said that one of our guests, some of several of our guests have said is that coming out of Adams keynote this morning, it just seems limitless what AWS can do and I love that it gives me kind of chills what they can do with cloud computing and technology, with its ecosystem of partners with its customers like Goldman Sachs. Jimmy, talk to us a little bit about you, your role at Goldman Sachs. You know, we think of Goldman Sachs is a, is a huge financial institution, but it's also a technology company. >>Yeah. I mean, since the age of 15 I've been super passionate about how we can use technology to transform business and simplify modernized business processes. And it's, I'm so thrilled that I have the opportunity to do that at Goldman Sachs as an engineer. I recently moved about two years ago into the investment banking business and it's, you know, it's best in class, one of the top companies in terms of mergers and acquisitions, IPOs, et cetera. But what surprised me is how technology enables all the businesses across the board. Right? And I get to be leading the digital platform for building out the digital platform for in the investment banking business where we're modernizing and transforming existing businesses. These are not new businesses. It's like sometimes I liken it to trying to change the train while it's moving, right? These are existing businesses, but now we get to modernize and transform on the cloud. Right. Not just efficiency for the business by efficiency for technologists as >>Well. Right, right. Sticking with you, Jimmy. I wanna understand, so you've been, you've been interested in tech since you were young. I only got into tech and accidentally as an adult. I'm curious about your career path, but talk to us about that. What are some of the recommendations that you would have for other women who might be looking at, I wanna be in technology, but I wanna work for some of the big companies and they don't think about the Goldman Sachs or some of the other companies like Walmart that are absolutely technology driven. What's your advice for those women who want to grow their career? >>I also, growing up, I was, I was interested in various things. I, I loved doing hair. I used to do my own hair and I used to do hair for other students at school and I was also interested in running an entertainment company. And I used actually go around performing and singing and dancing with a group of friends, especially at church. But what amazed me is when I landed my first job at a real estate agent and everything was being done manually on paper, I was like, wow, technology can bring transformation anywhere and everywhere. And so whilst I have a myriad of interest, there's so many ways that technology can be applied. There's so many different types of disciplines within technology. It's not, there's hands on, like I'm colder, I like to code, but they're product managers, there are business analysts, there are infrastructure specialist. They're a security specialist. And I think it's about pursuing your passion, right? Pursuing your passion and identifying which aspects of technology peak your interest. And then diving in. >>Love that. Diving in. Rachel, you're shaking your head. You definitely are in alignment with a lot of what >>Duties I am. So, you know, interesting enough, I actually started my career as a civil engineer and eventually made it into, into technology. So very similar. I saw in, you know, heavy highway construction how manual some of these processes were. And mind you, this was before the cloud. And I sat down and wrote a little computer program to automate a lot of these manual tasks. And for me it was about simplification of the customer journey and really figuring out how do you deliver value. You know, on fast forward, say 20 plus years, here I am with AWS who has got this amazing cloud platform with over 200 services. And when I think about what we do in tech, from business transformation to modernizing to helping customers think about how do they create new business models, I've really found, I've really found my sweet spot, and I'll say for anyone who wants to get into tech or even switch careers, there's just a couple words of advice that I have. And it's really two words, just start. >>Yes, >>That's it. Just start. Because sometimes later becomes never. And you know, fuel your passion, be curious, think about new things. Yes. And just >>Start, I love that. Just start, you should get t-shirts made with that. Tell me a little bit about some of your recommendations. Obviously just start is great when follow your passion. What would you say to those out there looking to plan the letter? >>So, you know, my, my story's a little bit like jus because I did not want to be in tech. You know, I wanted an easy life. I did well in school and I wanted to actually be an air hostess. And when I broke that to my father, you know, the standard Indian person, now he did, he, you know, he wanted me to go in and be an engineer. Okay? So I was actually push into computer engineering, graduated. But then really two things today, right? When I look back, really two pieces, two areas I believe, which are really important for success. One is, you know, we need to be competent. And the second is we need to be confident, right? Yes, yes. It's so much easier to be competent because a lot of us diverse women, diverse people tend to over rotate on knowing their technical skills, right? Knowing technical skills important, but you need to know how to potentially apply those to business, right? Be able to define a business roi. And I see Julie nodding because she wants people to come in and give her a business ROI for programs that you're executing at Goldman Sachs. I presume the more difficult part though is confidence. >>Absolutely. It's so hard, especially when, when we're younger, we don't know. Raise your hand because I guarantee you either half the people in the, in the room or on the zoom these days weren't listening or have the same question and are too afraid to ask because they don't have the confidence. That's right. Give me, let's pivot on confidence for a minute, Jim, and let's go back to how would you advise your younger self to find your confidence? >>That's, that's a tough one because I feel like even this older self is still finding exercise to, to be real. But I think it's about, I would say it's not praise. I think it's about praising yourself, like recognizing your accomplishments. When I think about my younger self, I think I, I like to focus more on what I didn't do or what I didn't accomplish, instead of majoring and focusing on all the accomplishments and the achievements and reminding myself of those day after day after day. And I think it's about celebrating your wins. >>I love that. Celebrating your wins. Do you agree, Rachel? >>I do. Here's the hard part, and I look around this table of amazing business leaders and I can guarantee that every single one of us sometime this year woke up and said, oh my gosh, I don't know how to do that. Oh >>Yeah. But >>What we haven't followed that by is, I don't know how to do that yet. Right. And here's the other thing I would tell my younger self is there will be days where every single one of us falls apart. There will be days when we feel like we failed at work. There will be days when you feel like you failed as a parent or you failed as a spouse. There'll be days where you have a kid in the middle of target screaming and crying while you're trying to close a big business deal and you just like, oh my gosh, is this really my life? But what I would tell my younger self is, look, the crying, the chaos, the second guessing yourself, the successes, every single one of those are milestones. And it's triumphant, it's tragic, but every single thing that we have been through is fiercely worthwhile. And it's what got us >>Here. Absolutely. Absolutely. Think of all the trials and tribulations and six and Zacks that got you to this table right now. Yep. So Terry, you brought up confidence. How would you advise the women out there won't say you're gonna know stuff. The women out there now that are watching those that are watching right there. Hi. How would you advise them to really find their, their ability to praise themselves, recognize all of the trials and the tribulations as milestones as Rachel said, and really give themselves a seat at the table, raise their hand regardless of who else is in the room? >>You know, it's a, it's a more complex question just because confidence stems from courage, right? Confidence also stems from the belief that you're going to be treated fairly right now in an organization for you to be treated fairly. You need to have, be surrounded by supporters that are going to promote your voice. And very often women don't invest enough in building that support system around them. Yeah. Right. We have mentors, and mentors are great because they come in and they advise us and they'll tell us what we need to go out and do. We really need a team of sponsors Yes. Who come in and support us in the moment in the business. Give us the informal channel because very often we are not plugged into the informal channel, right. So we don't get those special projects or assignments or even opportunities to prove that we can do the tough task. Yeah. So, you know, my, my advice would be to go out and build a network of sponsors. Yes. And if you don't have one, be a sponsor for someone else. That's right. I love that. Great way to win sponsorship is by extending it todos. >>And sometimes too, it's about, honestly, I didn't even know the difference between a mentor and a sponsor until a few years ago. And I started thinking, who are I? And then I started realizing who they were. That's right. And some of the conversations that we've had on the cube about women in technology, women of the cloud with some of the women leaders have said, build, and this is kind of like, sort of what you were saying, build your own personal board of directors. Yeah. And that, oh, it gives me chills. It's just, it's so important for, for not just women, but anybody, for everybody. But it's so important to do that. And if you, you think about LinkedIn as an example, you have a network, it's there, utilize it, figure out who your mentors are, who your sponsors are, who are gonna help you land the next thing, start building that reputation. But having that board of directors that you can kind of answer to or have some accountability towards, I think is hugely very >>Important. Yeah. >>Very important. I think, you know, just for, just for those that are listening, a really important distinction for me was mentors are people that you have that help you with, Hey, here's the situation that you were just in. They advise you on the situation. Sponsors are the people that stick up for you when you're not in the room to them. Right. Sponsors are the ones that say, Hey, I think so and so not only needs to have a seat at the table, but they need to build the table. And that's a really important delineation. Yeah. Between mentors and sponsors. And everybody's gotta have a sponsor both within their company and outside of their company. Someone that's advocating for them on their behalf when they don't even know it. Yeah. Yeah. >>I love that you said that. Build the table. It reminds me of a quote that I heard from Will I am, I know, very random. It was a podcast he did with Oprah Winfrey on ai. He's very into ai and I was doing a panel on ai, so I was doing a lot of research and he said, similar for Rachel to build the table, don't wait for a door to open. You go build a door. And I just thought, God, that is such brilliant advice. It is. It's hard to do. It is. Especially when, you know, the four of us in this room, there's a lot of women around here, but we are in an environment where we are the minority women of color are also the minority. What do you guys think where tech is in terms of de and I and really focusing on De and I as as really a very focused strategic initiative. Turner, what do you think? >>So, you know, I just, I, I spoke earlier about the women that we have at Entity Data, right? We have a fabulous team of women. And joining this team has been a moment of revelation for me coming in. I think to promote dni, we all need to start giving back, right? Yes. So today, I would love to announce that we at Entity would like to welcome all of you out there. You know, folks that have diverse ideas, you know, ISV, partners with diverse solutions, thought leaders out there who want to contribute into the ecosystem, right? Customers out there who want to work with companies that are socially responsible, right? We want to work with all of you, come back, reach out to us and be a part of the ecosystem because we can build this together, right? AWS has an amazing platform that gives us an opportunity to do things differently. Yes. Right. Entity data is building a women powered cloud team. And I want to really extend that out to everyone else to be a part this ecosystem, >>But a fantastic opportunity. You know, when we talk about diversity and inclusion and equity, it needs to be intentional for organization. It sounds very intentional at ntt. I know that that intention is definitely there at AWS as well. What are your thoughts on where tech is with respect to diversity? Even thought diversity? Because a lot of times we tend to go to our comfort zones. We do. And so we tend to start creating these circles of kind of like, you know, think tanks and they think alike people to go outside of that comfort zone. It's part of building the table, of building the, is the table and getting people from outside your comfort zone to come in and bring in diverse thought. Because can you imagine the potential of technology if we have true thought diversity in an organization? >>Right? It's, it's incredible. So one of the things that I always share with my team is we've got the opportunity to really change the outcome, right? As you know, you talked about Will I am I'm gonna talk about Bono from you too, right? One of, one of his favorite quotes is, we are the people we've been waiting for. Oh, I love that. And when you think about that, that is us. There is no one else that's gonna change the outcome and continue to deliver some of the business outcomes and the innovation that we are if we don't continue to raise our hand and we don't continue to, to inspire the next generation of leaders to do the same thing. And what I've found is when you start openly sharing what your innovation ideas are or how you're leveraging your engineering background, your stories and your successes, and, and frankly, some of your failures become the inspiration for someone you might not even know. Absolutely. And that's the, you know, that's the key. You're right. Inclusion, diversity, equity and accessibility, yes. Have to be at the forefront of every business decision. And I think too often companies think that, you know, inclusion, diversity, equity and accessibility is one thing, and business outcomes are another. And they're not. No, they are one in the same. You can't build business outcomes without also focusing on inclusion, diversity, equity, accessibility. That's the deliberate piece. >>And, and it has to be deliberate. Jimmy, I wanna ask you, we only have a couple of minutes left, but you're a woman in tech, you're a woman of color. What was that like for you? You, you were very intentional knowing when you were quite young. Yeah. What you wanted to do, but how have you navigated that? Because I can't imagine that was easy. >>It wasn't. I remember, I always tell the story and the, the two things that I really wanted to emphasize today when I thought about this panel is rep representation matters and showing up matters, right? And there's a statement, there's a flow, I don't know who it's attributed to, but be the change you want to see. And I remember walking through the doors of Goldman Sachs 15 years ago and not seeing a black female engineer leader, right? And at that point in time, I had a choice. I could be like, oh, there's no one look like, there's no one that looks like me. I don't belong here. Or I could do what I actually did and say, well, I'm gonna be that person. >>Good, >>Right? I'm going to be the chain. I'm going to show up and I am going to have a seat at the table so that other people behind me can also have a seat at the table. And I think that I've had the privilege to work for a company who has been inclusive, who has had the right support system, the right structures in place, so that I can be that person who is the first black woman tech fellow at Goldman Sachs, who is one of the first black females to be promoted up the rank as a, from analysts to managing director at the company. You know, that was not just because I determined that I belong here, but because the company ensure that I felt that I belong. >>Right. >>That's a great point. They ensure that you felt that. Yeah. You need to be able to feel that. Last question, we've only got about a minute left. 2023 is just around the corner. What comes to your mind, Jimmy will stick with you as you head into the new year. >>Sorry, can you repeat >>What comes to mind priorities for 2023 that you're excited about? >>I'm excited about the democratization of data. Yeah. I'm excited about a lot of the announcements today and I, I think there is a, a huge shift going on with this whole concept of marketplaces and data exchanges and data sharing. And I think both internally and externally, people are coming together more. Companies are coming together more to really de democratize and make data available. And data is power. But a lot of our businesses are running, running on insights, right? And we need to bring that data together and I'm really excited about the trends that's going on in cloud, in technology to actually bring the data sets together. >>Touro, what are you most excited about as we head to 2023? >>I think I'm really excited about the possibilities that entity data has right here, right now, city of Las Vegas, we've actually rolled out a smart city project. So saving citizens life, using data edge analytics, machine learning, being able to predict adverse incidents before they happen, and then being able to take remediation action, right? So that's technology actually working in real time to give us tangible results. We also sponsor the Incar races. Lots of work happening there in delivering amazing customer experience across the platform to millions of users real time. So I think I'm just excited about technology coming together, but while that's happening, I think we really need to be mindful at this time that we don't push our planet into per right. We need to be sustainable, we need to be responsible. >>Absolutely. Rachel, take us out. What are you most excited about going into 2023? >>So, you know, there are so many trends that are, that we could talk about, but I'll tell you at aws, you know, we're big. We, we impact the world. So we've gotta be really thoughtful and humble about what it is that we do. So for me, what I'm most excited about is, you know, one of our leadership principles is about, you know, with what broad responsibility brings, you know, you've got to impact sustainability and many of those other things. And for me, I think it's about waking up every day for our customers, for our partners, and for the younger generations. And being better, doing better, and making better for this planet and for, you know, the future generations to come. So >>I think your tag line just start applies to all of that. It does. It has been an absolute pleasure. And then really an honor to talk to you on the program. Thank you all for joining me, sharing your experiences, sharing what you've accomplished, your recommendations for those others who might be our same generation or older or younger. All really beautiful advice. Thank you so much for your time and your insights. We appreciate it. >>Thank you. Thank you. >>For my guests, I'm Lisa Martin. You're watching The Cube, the leader in live enterprise and emerging tech coverage. Thanks for watching.

Published Date : Nov 30 2022

SUMMARY :

It is so great to have you guys on this power panel. Talk to us a little bit about that and then we'll go around the table. So we are doing a ton of work on edge analytics in the That's outstanding to hear because it's one of those things that you can't be what you can't see. the business outcomes that we can deliver with our customers and Jimmy, talk to us a little bit about you, your role at Goldman Sachs. And I get to be leading the digital platform What are some of the recommendations that you would have for other And I think it's about pursuing Rachel, you're shaking your head. So, you know, interesting enough, I actually started my career as a And you know, fuel your passion, be curious, What would you say to And when I broke that to my father, you know, the standard Indian Give me, let's pivot on confidence for a minute, Jim, and let's go back to how would you advise your And I think it's about celebrating your wins. Do you agree, Rachel? don't know how to do that. And here's the other thing I would tell my younger self is there and Zacks that got you to this table right now. And if you don't have one, be a sponsor for someone else. some of the women leaders have said, build, and this is kind of like, sort of what you were saying, build your own personal board Yeah. Sponsors are the people that stick up for you when you're not in the room I love that you said that. You know, folks that have diverse ideas, you know, ISV, And so we tend to start creating these circles of kind of like, you know, think tanks and they think alike And when you think about that, that What you wanted to do, but how have you navigated that? but be the change you want to see. And I think that I've Jimmy will stick with you as you head into the new year. And I think both internally and We need to be sustainable, we need to be responsible. What are you most excited about going into 2023? this planet and for, you know, the future generations to come. And then really an honor to talk to you on the program. Thank you. and emerging tech coverage.

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Dr. Dan Duffy and Dr. Bill Putman | SuperComputing 22


 

>>Hello >>Everyone and welcome back to Dallas where we're live from, Super computing. My name is Savannah Peterson, joined with my co-host David, and we have a rocket of a show for you this afternoon. The doctors are in the house and we are joined by nasa, ladies and gentlemen. So excited. Please welcome Dr. Dan Duffy and Dr. Bill Putman. Thank you so much for being here, guys. I know this is kind of last minute. How's it to be on the show floor? What's it like being NASA here? >>What's exciting? We haven't, we haven't been here for three years, so this is actually really exciting to come back and see everybody, to see the showroom floor, see the innovations that have happened over the last three years. It's pretty exciting. >>Yeah, it's great. And, and so, because your jobs are so cool, and I don't wanna even remotely give even too little of the picture or, or not do it justice, could you give the audience a little bit of background on what you do as I think you have one of the coolest jobs ever. YouTube bill. >>I, I appreciate that. I, I, I run high Performance Computing Center at NASA Goddard for science. It's high performance information technology. So we do everything from networking to security, to high performance computing, to data sciences, artificial intelligence and machine learning is huge for us now. Yeah, large amounts of data, big data sets, but we also do scientific visualizations and then cloud and commercial cloud computing, as well as on premises cloud computing. And quite frankly, we support a lot of what Bill and his team does. >>Bill, why don't you tell us what your team >>Does? Yeah, so I'm a, I'm an earth scientist. I work as the associate chief at the global modeling assimilation office. And our job is to really, you know, maximize the use of all the observations that NASA takes from space and build that into a coherent, consistent physical system of the earth. Right? And we're focused on utilizing the HC that, that Dan and the folks at the nccs provide to us, to the best of our abilities to integrate those observations, you know, on time scales from hours, days to, to seasonal to to monthly time scales. That's, that's the essence of our focus at the GMA o >>Casual modeling, all of NASA's earth data. That, that in itself as a sentence is pretty wild. I imagine you're dealing with a ton of data. >>Oh, massive amounts of data. Yes, >>Probably, I mean, as much as one probably could, now that I'm thinking about it. I mean, and especially with how far things have to travel. Bill, sticking with you, just to open us up, what technology here excites you the most about the future and that will make your job easier? Let's put it that way. >>To me, it's the accelerator technologies, right? So there's the limited, the limiting factor for, for us as scientists is how fast we can get an answer. And if we can get our answer faster through accelerated technologies, you know, with the support of the, of the nccs and the computing centers, but also the software engineers enabling that for us, then we can do more, right. And push the questions even further, you know, so once we've gotten fast enough to do what we want to do, there's always something next that we wanna look for. So, >>I mean, at nasa you have to exercise such patience, whether that be data, coming back, images from a rover, doesn't matter what it is. Sometimes there's a lot of time, days, hours, years, depending on the situation. Right? I really, I really admire that. What about you, Dan? What's got you really excited about the future here? So >>Bill talked about the, the accelerated technology, which is absolutely true and, and, and is needed to get us not to only to the point where we have the compute resources to do the simulations that Bill wants to do, and also do it in a energy efficient way. But it's really the software frameworks that go around that and the software frameworks, the technology that dealing with how to use those in an energy efficient and and most efficient way is extremely important. And that's some of the, you know, that's what I'm really here to try to understand better about is how can I support these scientists with not just the hardware, but the software frameworks by which they can be successful. >>Yeah. We've, we've had a lot of kind of philosophical discussion about this, the difference between the quantitative increases in power in computing that we're seeing versus the question of whether or not we need truly qualitative changes moving forward. Where do you see the limits of, of, of, you know, if you, if you're looking at the ability to gather more data and process more data more quickly, what you can do with that data changes when you're getting updates every second versus every month seems pretty obvious. Is there a, is there, but is there, is there a near term target that you have specifically where once you reach that target, if you weren't thinking ahead of that target, you'd kind of be going, Okay, well we solved that problem, we're getting the data in so fast that you can, you can ask me, what is the temperature in this area? And you can go, Oh, well, huh, an hour ago the data said this. Beyond that, do you need a qualitative change in our ability to process information and tease insight into out of chaos? Or do you just need more quantity to be able to get to the point where you can do things like predict weather six months in advance? What are, what are your thoughts on that? Yeah, >>It's an interesting question, right? And, and you ended it with predicting whether six months in advance, and actually I was thinking the other way, right? I was thinking going to finer and finer scales and shorter time scales when you talk about having data more frequently, right? So one of the things that I'm excited about as a modeler is going to hire resolution and representing smaller scale processes at nasa, we're, we're interested in observations that are global. So our models are global and we'd like to push those to as fine a resolution as possible to do things like severe storm predictions and so forth. So the faster we can get the data, the more data we can have, and that area would improve our ability to do that as well. So, >>And your background is in meteorology, right? >>Yes, I'm a meteorologist. >>Excellent. Okay. Yeah, yeah, >>Yeah. So, so I have to ask a question, and I'm sure all the audience cares about this. And I went through this when I was talking about the ghost satellites as well. What, what is it about weather that makes it so hard to predict? >>Oh, it's the classic chaos problem. The, the butterfly effects problem, and it's just true. You know, you always hear the story of a butterfly in Africa flaps, its rings and wings, and the weather changes in, in New York City, and it's just, computers are an excellent example of that, right? So we have a model of the earth, we can run it two times in a row and get the exact same answer, but if we flip a bit somewhere, then the answer changes 10 days later significantly. So it's a, it's a really interesting problem. So, >>Yeah. So do you have any issue with the fact that your colleague believes that butterflies are responsible for weather? No, I does that, does that, is it responsible for climate? Does that bother you at all? >>No, it doesn't. As a matter of fact, they actually run those butterfly like experi experiments within the systems where they do actually flip some bits and see what the uncertainties are that happen out 7, 8, 9 days out in advance to understand exactly what he's saying, to understand the uncertainties, but also the sensitivity with respect to the observations that they're taking. So >>Yeah, it's fascinating. It is. >>That is fascinating. Sticking with you for a second, Dan. So you're at the Center for Climate Simulation. Is that the center that's gonna help us navigate what happens over the next decade? >>Okay, so I, no one center is gonna help us navigate what's gonna happen over the next decade or the next 50 or a hundred years, right. It's gonna be everybody together. And I think NASA's role in that is really to pioneer the, the, the models that that bill and others are doing to understand what's gonna happen in not just the seasonal sub, but we also work with G, which is the God Institute for Space Studies. Yeah. Which does the decatal and, and the century long studies. Our, our job is to really help that research, understand what's happening with the client, but then feed that back into what observations we need to make next in order to better understand and better quantify the risks that we have to better quantify the mitigations that we can make to understand how and, and, and affect how the climate is gonna go for the future. So that's really what we trying to do. We're trying to do that research to understand the climate, understand what mitigations we can have, but also feedback into what observations we can make for the future. >>Yeah. And and what's the partnership ecosystem around that? You mentioned that it's gonna take all of us, I assume you work with a lot of >>Partners, Probably both of you. I mean, obviously the, the, the federal agencies work huge amounts together. Nasa, Noah is our huge partnerships. Sgs, a huge partnerships doe we've talked to doe several times this, so this, this this week already. So there's huge partnerships that go across the federal agency. We, we work also with Europeans as much as we can given the, the, the, you know, sort of the barriers of the countries and the financials. But we do collaborate as much as we can with, And the nice thing about NASA, I would say is the, all the observations that we take are public, they're paid for by the public. They're public, everybody can down them, anybody can down around the world. So that's also, and they're global measurements as Bill said, they're not just regional. >>Do you have, do you have specific, when you think about improving your ability to gain insights from data that that's being gathered? Yeah. Do you set out specific milestones that you're looking for? Like, you know, I hope by June of next year we will have achieved a place where we are able to accomplish X. Yeah. Do you, do you, Yeah. Bill, do you put, what, >>What milestones do we have here? So, yeah, I mean, do you have >>Yeah. Are, are you, are you sort of kept track of that way? Do you think of things like that? Like very specific things? Or is it just so fluid that as long as you're making progress towards the future, you feel okay? >>No, I would say we absolutely have milestones that we like to keep in track, especially from the modeling side of things, right? So whether it's observations that exist now that we want to use in our system, milestones to getting those observations integrated in, but also thinking even further ahead to the observations that we don't have yet. So we can use the models that we have today to simulate those kind of observations that we might want in the future that can help us do things that we can do right now. So those missions are, are aided by the work that we do at the GBO and, and the nccs, but, >>Okay, so if we, if we extrapolate really to the, to the what if future is really trying to understand the entire earth system as best as we can. So all the observations coming in, like you said, in in near real time, feeding that into an earth system model and to be able to predict short term, midterm or even long term predictions with, with some degree of certainty. And that may be things like climate change or it may be even more important, shorter term effects of, of severe weather. Yeah. Which is very important. And so we are trying to work towards that high resolution, immediate impact model that we can, that we can, you know, really share with the world and share those results as best, as best we can. >>Yeah. I, I have a quick, I have a quick follow up on that. I I bet we both did. >>So, so if you think about AI and ml, artificial intelligence and machine learning, something that, you know, people, people talk about a lot. Yeah. There's the concept of teaching a machine to go look for things, call it machine learning. A lot of it's machine teaching we're saying, you know, hit, you know, hit the rack on this side with a stick or the other side with the stick to get it to, to kind of go back and forth. Do you think that humans will be able to guide these systems moving forward enough to tease out the insights that we want? Or do you think we're gonna have to rely on what people think of as artificial intelligence to be able to go in with this massive amount of information with an almost infinite amount of variables and have the AI figure out that, you know what, it was the butterfly, It really was the butterfly. We all did models with it, but, but you understand the nuance that I'm saying. It's like we, we, we think we know what all the variables are and that it's chaotic because there's so many variables and there's so much data, but maybe there's something we're not taking into >>A account. Yeah, I I, I'm, I'm, I'm sure that's absolutely the case. And I'll, I'll start and let Bill, Bill jump in here. Yeah, there's a lot of nuances with a aiml. And so the, the, the, the real approach to get to where we want to be with this earth system model approach is a combination of both AI ML train models as best as we can and as unbiased way as we can. And there's a, there's a big conversation we have around that, but also with a physics or physical based model as well, Those two combined with the humans or the experts in the loop, we're not just gonna ask the artificial intelligence to predict anything and everything. The experts need to be in the loop to guide the training in as best as we, as, as we can in an unbiased, equitable way, but also interpret the results and not just give over to the ai. But that's the combination of that earth system model that we really wanna see. The future's a combination of AI l with physics based, >>But there's, there's a, there's an obvious place for a AI and ML in the modeling world that is in the parameterizations of the estimations that we have to do in our systems, right? So when we think about the earth system and modeling the earth system, there are many things like the equations of motions and thermodynamics that have fixed equations that we know how to solve on a computer. But there's a lot of things that happen physically in the atmosphere that we don't have equations for, and we have to estimate them. And machine learning through the use of high resolution models or observations in training the models to understand and, and represent that, yeah, that that's the place where it's really useful >>For us. There's so many factors, but >>We have to, but we have to make sure that we have the physics in that machine learning in those, in those training. So physics informed training isn't very important. So we're not just gonna go and let a model go off and do whatever it wants. It has to be constrained within physical constraints that the, that the experts know. >>Yeah. And with the wild amount of variables that affect our, our earth, quite frankly. Yeah, yeah. Which is geez. Which is insane. My god. So what's, what, what technology or what advancement needs to happen for your jobs to get easier, faster for our ability to predict to be even more successful than it is currently? >>You know, I think for me, the vision that I have for the future is that at some point, you know, all data is centrally located, essentially shared. We have our applications are then services that sit around all that data. I don't have to sit as a user and worry about, oh, is this all this data in place before I run my application? It's already there, it's already ready for me. My service is prepared and I just launch it out on that service. But that coupled with the performance that I need to get the result that I want in time. And I don't know when that's gonna happen, but at some point it might, you know, I don't know rooting for you, but that's, >>So there are, there are a lot of technologies we can talk about. What I'd like to mention is, is open science. So NASA is really trying to make a push and transformation towards open science. 2023 is gonna be the year of open science for nasa. And what does that mean? It means a lot of what Bill just said is that we have equity and fairness and accessibility and you can find the data, it's findability, it's fair data, you know, a fair findability accessibility reproducibility, and I forget what the eye stands for, but these are, these are tools and, and, and things that we need to, as, as a computing centers and including all the HC centers here, as well as the scientists need to support, to be as transparent as possible with the data sets and the, and the research that we're doing. And that's where I think is gonna be the best thing is if we can get this data out there that anybody can use in an equitable way and as transparent as possible, that's gonna eliminate, in my opinion, the bias over time because mistakes will be found and mistakes will be corrected over time. >>I love that. Yeah. The open source science end of this. No, it's great. And the more people that have access people I find in the academic world, especially people don't know what's going on in the private sector and vice versa. And so I love that you just brought that up. Closing question for you, because I suspect there might be some members of our audience who maybe have fantasized about working at nasa. You've both been working there for over a decade. Is it as cool as we all think of it? It is on the outside. >>I mean, it's, it's definitely pretty cool. >>You don't have to be modest about it, you know, >>I mean, just being at Goddard and being at the center where they build the James web web telescope and you can go to that clean room and see it, it's just fascinating. So it, it's really an amazing opportunity. >>Yeah. So NASA Goddard as a, as a center has, you know, information technologist, It has engineers, it has scientists, it has support staff, support team members. We have built more things, more instruments that have flown in this space than any other place in the world. The James Lab, we were part of that, part of a huge group of people that worked on James. We and James, we came through and was assembled in our, our, our clean room. It's one of the biggest clean rooms in, in, in the world. And we all took opportunities to go over and take selfies with this as they put those loveness mirrors on them. Yeah, it was awesome. It was amazing. And to see what the James we has done in such a short amount of time, the successes that they've gone through is just incredible. Now, I'm not a, I'm not a part of the James web team, but to be a, to be at the same center, to to listen to scientists like Bill talk about their work, to listen to scientists that, that talk about James, we, that's what's inspiring. And, and we get that all the time. >>And to have the opportunity to work with the astronauts that service the, the Hubble Telescope, you know, these things are, >>That's literally giving me goosebumps right now. I'm sitting over >>Here just, just an amazing opportunity. And woo. >>Well, Dan, Bill, thank you both so much for being on the show. I know it was a bit last minute, but I can guarantee we all got a lot out of it. David and I both, I know I speak for us in the whole cube audience, so thank you. We'll have you, anytime you wanna come talk science on the cube. Thank you all for tuning into our supercomputing footage here, live in Dallas. My name is Savannah Peterson. I feel cooler having sat next to these two gentlemen for the last 15 minutes and I hope you did too. We'll see you again soon.

Published Date : Nov 16 2022

SUMMARY :

The doctors are in the house and we are joined by We haven't, we haven't been here for three years, so this is actually really could you give the audience a little bit of background on what you do as I think you And quite frankly, we support a lot of what Bill and his And our job is to really, you know, maximize the use of all the observations I imagine you're dealing with a ton of data. Oh, massive amounts of data. what technology here excites you the most about the future and that will make your job easier? And push the questions even further, you know, I mean, at nasa you have to exercise such patience, whether that be data, coming back, images from a rover, And that's some of the, you know, be able to get to the point where you can do things like predict weather six months in advance? So the faster we can get the data, the more data we can have, and that area would improve our ability And I went through this when I was talking about the ghost satellites So we have a model of the earth, we can run it two times Does that bother you at all? what he's saying, to understand the uncertainties, but also the sensitivity with respect to the observations that they're taking. Yeah, it's fascinating. Is that the center that's gonna help us navigate what happens over the next decade? just the seasonal sub, but we also work with G, which is the God Institute for I assume you work with a lot of the, the, you know, sort of the barriers of the countries and the financials. Like, you know, I hope by Do you think of things like that? So we can use the models that we have today to simulate those kind of observations that we can, that we can, you know, really share with the world and share those results as best, I I bet we both did. We all did models with it, but, but you understand the nuance that I'm saying. And there's a, there's a big conversation we have around that, but also with a physics or physical based model as is in the parameterizations of the estimations that we have to do in our systems, right? There's so many factors, but We have to, but we have to make sure that we have the physics in that machine learning in those, in those training. to get easier, faster for our ability to predict to be even more successful you know, I don't know rooting for you, but that's, it's findability, it's fair data, you know, a fair findability accessibility reproducibility, And so I love that you just brought telescope and you can go to that clean room and see it, it's just fascinating. And to see what the James we has done in such a short amount of time, the successes that they've gone through is I'm sitting over And woo. next to these two gentlemen for the last 15 minutes and I hope you did too.

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Druva Why Ransomware Isn't Your Only Problem Full Episode V3


 

>>The past two and a half years have seen a dramatic change in the security posture of virtually all organizations. By accelerating the digital business mandate, the isolation economy catalyzed a move toward cloud computing to support remote workers. This, we know this had several ripple effects on CISO and CIO strategies that were highly visible at the board of directors level. Now, the first major change was to recognize that the perimeter had suddenly been vaporized protection. As a result moved away from things like perimeter based firewalls toward more distributed endpoints, cloud security, and modern identity management. The second major change was a heightened awareness of the realities of ransomware. Ransomware as a service, for example, emerges a major threat where virtually anyone with access to critical data and criminal intentions could monetize corporate security exposures. The third major change was a much more acute understanding of how data protection needed to become a fundamental component of cybersecurity strategies. >>And more specifically, CIOs quickly realized that their business resilient strategies were too narrowly DR focused that their DR approach was not cost efficient and needed to be modernized. And that new approaches to operational resilience were needed to reflect the architectural and business realities of this new environment. Hello, and welcome to Why Ransomware isn't your Only Problem, a service of the Cube made possible by dva. And in collaboration with idc. I'm your host, Dave Ante, and today we're present a three part program. We'll start with the data. IDC recently conducted a global survey of 500 business technology practitioners across 20 industries to understand the degree to which organizations are aware of and prepared for the threats they face. In today's new world, IDC Research Vice President Phil Goodwin is here to share the highlights of the study and summarize the findings from a recent research report on the topic. >>After that, we're gonna hear from Curtis Preston, who's the Chief Technical Evangelist at Druva. I've known Curtis for decades. He's one of the world's foremost experts on backup and recovery, specifically in data protection. Generally. Curtis will help us understand how the survey data presented by IDC aligns with the real world findings from the field, from his point of view. And he'll discuss why so many organizations have failed to successfully recover from an attack without major pains and big costs, and how to avoid such operational disruptions and disasters. And then finally, we'll hear from the technical experts at dva, Steven Manly and Anja Serenas. Steven is a 10 time cubo and Chief technology officer at dva. And Anjan is vice president and general manager of product management at the company. And these individuals will specifically address how DVA is closing the gaps presented in the IDC survey through their product innovation. Or right now I'm gonna toss it to Lisa Martin, another one of the hosts for today's program. Lisa, over to you. >>Bill Goodwin joins me next, the VP of research at idc. We're gonna be breaking down what's going on in the threat landscape. Phil, welcome to the program. It's great to have you back on the cube. >>Hey, Lisa, it's great to be here with you. >>So talk to me about the state of the global IT landscape as we see cyber attacks massively increasing, the threat landscape changing so much, what is IDC seeing? >>You know, you, you really hit the, the top topic that we find from IT organizations as well as business organizations. And really it's that digital resilience that that ransomware that has everybody's attention, and it has the attention not just of the IT people, but of the business people alike, because it really does have profound effects across the organization. The other thing that we're seeing, Lisa, is really a move towards cloud. And I think part of that is driven by the economics of cloud, which fundamentally changed the way that we can approach disaster recovery, but also is accelerated during the pandemic for all the reasons that people have talked about in terms of work from home and so on. And then really the third thing is the economic uncertainty. And this is relatively new for 2022, but within idc we've been doing a lot of research around what are those impacts going to be. And what we find people doing is they want greater flexibility, they want more cost certainty, and they really want to be able to leverage those cloud economics to be, have the scale, upper scale, down on demand nature of cloud. So those are in a nutshell, kind of the three things that people are looking at. >>You mentioned ransomware, it's a topic we've been talking about a lot. It's a household word these days. It's now Phil, no longer if we're gonna get attacked. It's when it's how often it's the severity. Talk about ransomware as a priority all the way up the stack to the C-suite. And what are they trying to do to become resilient against it? >>Well, what, what some of the research that we did is we found that about 77% of organizations have digital resilience as a, as a top priority within their organization. And so what you're seeing is organizations trying to leverage things to become more, more resilient, more digitally resilient, and to be able to really hone in on those kinds of issues that are keeping keeping them awake at night. Quite honestly, if you think about digital resilience, it really is foundational to the organization, whether it's through digital transformation or whether it's simply data availability, whatever it might happen to be. Digital resilience is really a, a large umbrella term that we use to describe that function that is aimed at avoiding data loss, assuring data availability, and helping the organization to extract value from their data >>And digital resilience, data resilience as every company these days has to be a data company to be competitive, digital resilience, data resilience. Are you using those terms interchangeably or data resilience to find as something a little bit different? >>Well, sometimes yeah, that we do get caught using them when, when one is the other. But data resilience is really a part of digital resilience, if you think about the data itself and the context of of IT computing. So it really is a subset of that, but it is foundational to IT resilience. You, you really, you can't have it resilience about data resilience. So that, that's where we're coming from on it >>Inextricably linked and it's becoming a corporate initiative, but there's some factors that can complicate digital resilience, data resilience for organizations. What are some of those complications that organizations need to be aware of? >>Well, one of the biggest is what, what you mentioned at the, at the top of the segment. And, and that is the, the area of ransomware, the research that we found is about 46% of organizations have been hit within the last three years. You know, it's kind of interesting how it's changed over the years. Originally being hit by ransomware had a real stigma attached to it. Organizations didn't want to admit it, and they really avoided confronting that. Nowadays, so many people have been hit by it, that that stigma has gone. And so really it is becoming more of a community kind of effort as people try to, to defend against these ransoms. The other thing about it is it's really a lot like whackamole. You know, they attack us in one area and and, and we defend against it. They, so they attack us in another area and we defend against it. >>And in fact, I had a, an individual come up to me at a show not long ago and said, You know, one of these days we're gonna get pretty well defended against ransomware and it's gonna go away. And I responded, I don't think so because we're constantly introducing new systems, new software, and introducing new vulnerabilities. And the fact is ransomware is so profitable, the bad guys aren't gonna just fade into the night without giving it a a lot of fight. So I really think that ransomware is one of those things that here is here for the long term and something that we, we have to address and have to get proactive about. >>You mentioned some stats there and, and recently IDC and DVA did a white paper together that really revealed some quite shocking results. Talk to me about some of the things. Let, let's talk a little bit about the demographics of the survey and then talk about what was the biggest finding there, especially where it's concern concerning ransomware. >>Yeah, this, this was a worldwide study. It was sponsored by DVA and conducted by IDC as an independent study. And what we did, we surveyed 500 is a little over 500 different individuals across the globe in North America select countries in in western Europe, as well as several in, in Asia Pacific. And we did it across industries with our 20 different industries represented. They're all evenly represented. We had surveys that included IT practitioners, primarily CIOs, CTOs, VP of of infrastructure, you know, managers of data centers, things like that. And the, and the biggest finding that we had in this, Lisa, was really finding that there is a huge disconnect, I believe, between how people think they are ready and what the actual results are when they, when they get attacked. Some of the, some of the statistics that we learned from this, Lisa, include 83% of organizations believe or tell, told us that they have a, a playbook that, that they have for ransomware. >>I think 93% said that they have a high degree or a high or very high degree of confidence in their recovery tools and, and are fully automated. And yet when you look at the actual results, you know, I told you a moment ago, 46% have been attacked successfully. I can also tell you that in separate research, fewer than a third of organizations were able to fully recover their data without paying the ransom. And some two thirds actually had to pay the ransom. And even when they did, they didn't necessarily achieve their full recovery. You know, the bad guys aren't, aren't necessarily to be trusted. And, and so the software that they provide sometimes is, is fully recovered. Sometimes it's not. So you look at that and you go, Wow. On, on the one hand, people think they're really, really prepared, and on the other hand, the results are, are absolutely horrible. >>You know, two thirds of people having, having to pay their ransom. So you start to ask yourself, well, well, what is, what's going on there? And I believe that a lot of it comes down to, kind of reminds me of the old quote from Mike Tyson. Everybody has a plan until they get punched in the mouth. And I think that's kind of what happens with ransomware. You, you think you know what you're, you're doing, you think you're ready based on the information you have. And these people are smart people and, and they're professionals, but oftentimes you don't know what you don't know. And like I say, the bad guys are always dreaming up new ways to attack us. And so I think for that reason, a lot of these have been successful. So that was kind of the key finding to me in kind of the aha moment really in this whole thing. Lisa, >>That's a massive disconnect with the vast majority saying we have a cyber recovery playbook, yet nearly half being the victims of ransomware in the last three years, and then half of them experiencing data loss. What is it then that organizations in this situation across any industry can do to truly enable cyber resilience data resilience as it's, as we said, this is a matter of this is gonna happen just a matter of when and how often >>It it is a matter, Yeah, as you said, it's not if when or, or how often. It's really how badly. So I think what organizations are really do doing now is starting to turn more to cloud-based services. You know, finding professionals who know what they're doing, who have that breadth of experience and who have seen the kinds of, of necessary steps that it takes to do a recovery. And the fact of the matter is a disaster recovery and a cyber recovery are really not the same thing. And so organizations need to be able to, to plan the kinds of recovery associated with cyber recovery in terms of forensics, in terms of, of scanning, in terms of analysis and so forth. So they're, they're turning to professionals in the cloud much more in order to get that breadth of experience and, and to take advantage of cloud based services that are out there. >>Talk to me about some of the key advantages of cloud-based services for data resilience versus traditional legacy on-prem equipment. What are some of the advantages? Why are is IDC seeing this big shift to cloud where, where data resilience is concerned? >>Well, the first and foremost is the economics of it. You know, you can, you can have on demand resources. And in the old days when we had disaster recoveries where there we had two different data centers and a failover and so forth, you know, you had double the infrastructure. If your financial services, it might even be triple, the infrastructure is very complicated, very difficult by going to the cloud. Organizations can subscribe to disaster recovery as a service. It increasingly what we see is a new market of cyber recovery as a service. So being able to leverage those resources to be able to have the forensic analysis available to them, to be able to have the other resources available that are on demand, and to have that plan in place to have those resources in place. I think what happens in a number of situations, Lisa, is that that organizations think they're ready, but then all of a sudden they get hit and all of a sudden they have to engage with outside consultants or they have to bring in other experts and that, and that extends the time to recover that they have and it also complicates it. >>So if they have those resources in place, then they can simply turn them on, engage them, and get that recover going as quickly as possible. >>So what do you think the big issue here is, is it that these, these I p T practitioners over 500 that you surveyed across 20 industries is a global survey? Do they not know what they don't know? What's the the overlying issue here? >>Yeah, I think that's right. It's, you don't know what you don't know and until you get into a specific attack, you know, there, there are so many different ways that, that organizations can be attacked. And in fact, from this research that we found is that in many cases, data exfiltration exceeds data corruption by about 50%. And when you think about that, the, the issue is, once I have your data, what are you gonna do? I mean, there's no amount of recovery that is gonna help. So organizations are either faced with paying the ransom to keep the data from perhaps being used on the dark web or whatever, or simply saying no and, and taking their chances. So best practice things like encryption, immutability, you know, things like that that organizations can put into place. Certainly air gaps. Having a, a solid backup foundation to, to where data is you have a high recovery, high probability of recovery, things like that. Those are the kinds of things that organizations have to put into place really is a baseline to assure that they can recover as fast as possible and not lose data in the event of a ransomware attack. >>Given some of the, the, the disconnect that you articulated, the, the stats that show so many think we are prepared, we've got a playbook, yet so many are being, are being attacked. The vulnerabilities and the, and the, as the, the landscape threat landscape just gets more and more amorphous. Why, what do you recommend organizations? Do you talk to the IT practitioners, but does this go all the way up to the board level in terms of, hey guys, across every industry, we are vulnerable, this is gonna happen, we've gotta make sure that we are truly resilient and proactive? >>Yes, and in fact, what we found from this research is in more than half of cases, the CEO is directly involved in the recovery. So this is very much a C-suite issue. And if you look at the, the, the consequences of ransom where it's not just the ransom, it's the loss productivity, it's, it's the loss of, of revenue. It's, it's the loss of, of customer faith and, and, and goodwill and organizations that have been attacked have, have suffered those consequences. And, and many of them are permanent. So people at the board level where it's, whether it's the ceo, the cfo, the cio, the c cso, you know, whoever it is, they're extremely concerned about these. And I can tell you they are fully engaged in addressing these issues within their organization. >>So all the way at the top critically important, business critical for any industry. I imagine some industries may be a little bit more vulnerable than others, financial services, healthcare, education, we've just seen big attack in Los Angeles County. But in terms of establishing data resilience, you mentioned ransomware isn't going anywhere, It's a big business business, it's very profitable. But what is IDCs prediction where ransomware is concerned? Do you think that organizations, if they truly adopt cloud and status based technologies, can they get to a place where the C-suite doesn't have to be involved to the point where they're, they really actually have i i functioning playbook? >>I i, I don't know if we'll ever get to the point where the CCC C suite is not involved. It's probably very important to have that, that level of executive sponsorship. But, but what we are seeing is, in fact, we predicted by 20 25, 50 5% of organizations we'll have shifted to a cloud centric strategy for their data resilience. And the reason we say that is, you know, workloads on premises aren't going away. So that's the core. We have an increasing number of workloads in the cloud and, and at the edge, and that's really where the growth is. So being able to take that cloud centric model and take advantage of, of cloud resources like immutable storage, being able to move data from region to region inexpensively and easily and, and to be able to take that cloud centric perspective and apply it on premises as well as in the cloud and at the edge is really where we believe that organizations are shifting their focus. >>Got it. We're just cracking the surface here. Phil, I wish we had more time, but I had a chance to read the Juba sponsored IDC White paper. Fascinating finds. I encourage all of you to download that, Take a read, you're gonna learn some very interesting statistics and recommendations for how you can really truly deploy data resilience in your organization. Phil, it's been a pleasure to have you on the program. Thank you for joining >>Me. No problem. Thank you, Lisa. >>In a moment, John Furrier will be here with his next guest. For right now, I'm Lisa Martin and you are watching the Cube, the leader in live tech coverage. >>We live in a world of infinite data, sprawling, dispersed valuable, but also vulnerable. So how do organizations achieve data resiliency when faced with ever expanding workloads, increasing security threats and intensified regulations? Unfortunately, the answer often boils down to what flavor of complexity do you like best? The common patchwork approaches are expensive, convoluted, and difficult to manage. There's multiple software and hardware vendors to worry about different deployments for workloads running on premises or in the cloud. And an inconsistent security framework resulting in enterprises maintaining four of five copies of the same data, increasing costs and risk building to an incoherent mess of complications. Now imagine a world free from these complexities. Welcome to the dr. A data resiliency cloud where full data protection and beautiful simplicity converge. No hardware, no upgrades, no management, just total data resili. With just a few clicks, you can get started integrating all of your data resiliency workflows in minutes. >>Through a true cloud experience built on Amazon web services, the DR A platform automates and manages critical daily tasks giving you time to focus on your business. In other words, get simplicity, scalability, and security instantly with the dr A data resiliency cloud, your data isn't just backed up, it's ready to be used 24 7 to meet compliance needs and to extract critical insights. You can archive data for long term retention, be protected against device failure and natural disasters, and recover from ransomware lightning fast. DVA is trusted with billions of backups annually by thousands of enterprises, including more than 60 of the Fortune 500 costing up to 50% less in the convoluted hardware, software, and appliance solutions. As data grows and becomes more critical to your business advantage, a data resiliency plan is vital, but it shouldn't be complicated. Dr. A makes it simple. >>Welcome back everyone to the cube and the drew of a special presentation of why ransomware isn't your only problem. I'm John Furrier, host of the Cube. We're here with w Curtis Preston. Curtis Preston, he known in the industry Chief Technical Evangelist at Druva. Curtis, great to see you. We're here at why ransomware isn't your only problem. Great to see you. Thanks for coming on. >>Happy to be here. >>So we always see each other events now events are back. So it's great to have you here for this special presentation. The white paper from IDC really talks about this in detail. I to get your thoughts and I'd like you to reflect on the analysis that we've been covering here and the survey data, how it lines up with the real world that you're seeing out there. >>Yeah, I think it's the, the survey results really, I'd like to say, I'd like to say that they surprised me, but unfortunately they didn't. The, the, the, the data protection world has been this way for a while where there's this, this difference in belief or difference between the belief and the reality. And what we see is that there are a number of organizations that have been hit successfully, hit by ransomware, paid the ransom and, and, and or lost data. And yet the same people that were surveyed, they had to high degrees of confidence in their backup system. And I, you know, I, I could, I could probably go on for an hour as to the various reasons why that would be the case, but I, I think that this long running problem that as long as I've been associated with backups, which you know, has been a while, it's that problem of, you know, nobody wants to be the backup person. And, and people often just, they, they, they don't wanna have anything to do with the backup system. And so it sort of exists in this vacuum. And so then management is like, oh, the backup system's great, because the backup person often, you know, might say that it's great because maybe it's their job to say so. But the reality has always been very, very different. >>It's funny, you know, we're good boss, we got this covered. Good, >>It's all good, it's all good, >>You know, and the fingers crossed, right? So again, this is the reality and, and, and as it becomes backup and recovery, which we've talked about many times on the cube, certainly we have with you before, but now with ransomware also, the other thing is people get ransomware hit multiple times. So it's not, not only like they get hit once, so, you know, this is a constant chasing the tail on some ends, but there are some tools out there, You guys have a solution. And so let's get into that. You know, you have had hands on backup experience. What are the points that surprised you the most about what's going on in this world and the realities of how people should be going forward? What's your take? >>Well, I would say that the, the, the one part in the survey that surprised me the most was people that had a huge, you know, that there, there was a huge percentage of people that said that they had a, a, a, you know, a a a ransomware response, you know, in readiness program. And you look at that and you, how could you be, you know, that high percentage of people be comfortable with their ransomware readiness program and a, you know, which includes a number of things, right? There's the cyber attack aspect of responding to a ransomware attack, and then there's the recovery aspect. And so your, you believe that your company was ready for that, and then you go, and I, I think it was 67% of the people in the survey paid the ransom, which as, as a person who, you know, has spent my entire career trying to help people successfully recover their data, that number I think just hurt me the most is that because you, you talked about re infections, the surest way to guarantee that you get rein attacked and reinfected is to pay the ransom. This goes back all the way ransom since the beginning of time, right? Everyone knows if you pay the blackmail, all you're telling people is that you pay blackmail and >>You're in business, you're a good customer arr for ransomware. >>Yeah. So the, the fact that, you know, 60 what two thirds of the people that were attacked by ransomware paid the ransom. That one statistic just, just hurt my heart. >>Yeah. And I think this is the reality. I mean, we go back and even the psychology of the practitioners was, you know, it's super important to get back in recovery and that's been around for a long time, but now that's an attack vector, okay? And there's dollars involved, like I said, the arr joking, but there's recurring revenue for the, for the bad guys if they know you're paying up and if you're stupid enough not to change, you're tooling, right? So, so again, it works both ways. So I gotta ask you, why do you think so many are unable to successfully respond after an attack? Is it because they know it's coming? I mean, I mean, they're not that dumb. I mean, they have to know it's coming. Why aren't they responding and successfully to this? >>I I think it's a, it's a litany of thing starting with the, that aspect that I mentioned before, that nobody wants to have anything to do with the backup system, right? So nobody wants to be the one to raise their hand because if, if you're the one that raises their hand, you know what, that's a good idea, Curtis, why don't you look into that? Right. Nobody, nobody wants to be, Where's >>That guy now? He doesn't work here anymore. Yeah, but I I I hear where you come from exactly. Psychology. >>Yeah. So there, there's that. But then the second is that because of that, no one's looking at the fact that backups are the attack vector. They, they, they become the attack vector. And so because they're the attack vector, they have to be protected as much, if not more than the rest of the environment. The rest of the environment can live off of active directory and, you know, and things like Okta, so that you can have SSO and things like that. The backup environment has to be segregated in a very special way. Backups have to be stored completely separate for from your environment. The login and authentication and authorization system needs to be completely separate from your typical environment. Why? Because if you, if that production environment is compromised now knowing that the attacks or that the backup systems are a significant portion of the attack vector, then you've, if, if the production system is compromised, then the backup system is compromised. So you've got to segregate all of that. And I, and I just don't think that people are thinking about that. Yeah. You know, and they're using the same backup techniques that they've used for many, many years. >>So what you're saying is that the attack vectors and the attackers are getting smarter. They're saying, Hey, we'll just take out the backup first so they can backup. So we got the ransomware it >>Makes Yeah, exactly. The the largest ransomware group out there, the KTI ransomware group, they are specifically targeting specific backup vendors. They know how to recognize the backup servers. They know how to recognize where the backups are stored, and they are exfiltrating the backups first and then deleting them and then letting you know you have ransom. >>Okay, so you guys have a lot of customers, they all kind of have the same this problem. What's the patterns that you're seeing? How are they evolving? What are some of the things that they're implementing? What is the best practice? >>Well, again, you, you've got to fully segregate that data. There are, and, and everything about how that data is stored and everything about how that data's created and accessed. There are ways to do that with other, you know, with other commercial products, you can take a, a, a standard product and put a number of layers of defense on top of it, or you can switch to the, the way Druva does things, which is a SAS offering that stores your data completely in the cloud in our account, right? So your account could be completely compromised. That has nothing to do with our account. And the, the, it's a completely different authentication and authorization system. You've got multiple layers of defense between your computing environment and where we store your backups. So basically what you get by default with the, the way juva stores your backups is the best you can get after doing many, many layers of defense on the other side and having to do all that work with us. You just log in and you get all of that. >>I guess how do, how do you break the laws of physics? I guess that's the question here. >>Well, when, because that's the other thing is that by storing the data in the cloud, we, we do, and I've said this a few times, that you get to break the laws of physics and the, the only way to do that is to, is time travel and what, that's what it, so yeah, so Druva has time travel. What, and this is a criticism by the way. I don't think this is our official position, but Yeah. But the, the idea is that the only way to restore data as fast as possible is to restore it before you actually need it. And that's what kind of what I mean by time travel in that you basically, you configure your dr your disaster recovery environment in, in DVA one time. And then we are pre restoring your data as often as you tell us to do, to bring your DR environment up to the, you know, the, the current environment as quickly as we can so that in a disaster recovery scenario, which is part of your ransomware response, right? Again, there are many different parts, but when you get to actually restoring the data, you should be able to just push a button and go the, the data should already be restored. And that's the, i that's the way that you break the laws of physics is you break the laws of time. >>Well, I, everyone wants to know the next question, and this is the real big question, is, are you from the future? >>Yeah. Very much the future. >>What's it like in the future? Backup recovery as a restore, Is it air gaping? Everything? >>Yeah. It, it, it, Well it's a world where people don't have to worry about their backups. I I like to use the phrase, get outta the backup business. Just get into the ReSTOR business. I I, you know, I'm, I'm a grandfather now and I, and I love having a granddaughter and I often make the joke that if I don't, if I'd have known how great grandkids were, I would've skipped straight to them, right? Not possible. Just like this. Recoveries are great. Backups are really hard. So in the future, if you use a SAS data protection system and data resiliency system, you can just do recoveries and not have to worry about >>Backups. Yeah. And what's great about your background is you've got a lot of historical perspective. You've seen that been in the ways of innovation now it's really is about the recovery and real time. So a lot of good stuff going on. And God think automated thingss gotta be rocking and rolling. >>Absolutely. Yeah. I do remember, again, having worked so hard with many clients over the years, back then, we worked so hard just to get the backup done. There was very little time to work on the recovery. And I really, I kid you not that our customers don't have to do all of those things that all of our competitors have to do to, you know, to, to break, to try to break the laws of physics. I've been fighting the laws of physics my entire career to get the backup done in the first place. Then to secure all the data, right to air gap it and make sure that a ransomware attack isn't going to attack it. Our customers get to get straight to a fully automated disaster recovery environment that they get to test as often as possible and they get to do a full test by simply pressing a single button. And you know, I, I wish that, I wish everybody had that ability. >>Yeah, I mean, security's a big part of it. Data's in the middle of it all. This is now mainstream front lines. Great stuff Chris, great to have you on, bring that perspective and thanks for the insight. Really >>Appreciate it. Always happy to talk about my favorite subject. >>All right, we'll be back in a moment. We'll have Steven Manley, the cto and on John Shva, the GM and VP of Product Manage will join me. You're watching the cube, the leader in high tech enterprise coverage. >>Ransomware is top of mind for everyone. Attacks are becoming more frequent and more sophisticated. It's a problem you can't solve alone anymore. Ransomware is built to exploit weaknesses in your backup solution, destroying data and your last line of defense. With many vendors, it can take a lot of effort and configuration to ensure your backup environment is secure. Criminals also know that it's easy to fall behind on best practices like vulnerability, scans, patches and updates. In fact, 42% of vulnerabilities are exploited after a patch has been released after an attack. Recovery can be a long and manual process that still may not restore clean or complete data. The good news is that you can keep your data safe and recover faster with the DR A data resiliency cloud on your side. The DR A platform functions completely in the cloud with no hardware, software, operating system, or complex configurations, which means there are none of the weaknesses that ransomware commonly uses to attack backups. >>Our software as a service model delivers 24 7 365 fully managed security operations for your backup environment. We handle all the vulnerability scans, patches and upgrades for you. DVA also makes zero trust security easy with builtin multifactor authentication, single sign-on and role-based access controls in the event of an attack. Druva helps you stop the spread of ransomware and quickly understand what went wrong. With builtin access insights and anomaly detection, then you can use industry first tools and services to automate the recovery of clean unencrypted data from the entire timeframe of the attack. Cyber attacks are a major threat, but you can make protection and recovery easy with dva. >>Welcome back everyone to the Cubes special presentation with DVA on why ransomware isn't your only problem. I'm John er, host of the Cube. Our next guest are Steven Manley, Chief Technology Officer of dva and I, John Trini VAs, who is the general manager and vice president of product management and Druva. Gentleman, you got the keys to the kingdom, the technology, ransomware, data resilience. This is the topic, the IDC white paper that you guys put together with IDC really kind of nails it out. I want to get into it right away. Welcome to this segment. I really appreciate it. Thanks for coming on. >>Great to be here John. >>So what's your thoughts on the survey's conclusion? I've obviously the resilience is huge. Ransomware is continues to thunder away at businesses and causes a lot of problems. Disruption, I mean just it's endless ransomware problems. What's your thoughts on the con conclusion? >>So I'll say the, the thing that pops out to me is, is on the one hand, everybody who sees the survey, who reads, it's gonna say, well that's obvious. Of course ransomware continues to be a problem. Cyber resilience is an issue that's plaguing everybody. But, but I think when you dig deeper and there and there's a lot of subtleties to look into, but, but one of the things that, that I hear on a daily basis from the customers is it's because the problem keeps evolving. It, it's not as if the threat was a static thing to just be solved and you're done because the threat keeps evolving. It remains top of mind for everybody because it's so hard to keep up with with what's happening in terms of the attacks. >>And I think the other important thing to note, John, is that people are grappling with this ransomware attack all of a sudden where they were still grappling with a lot of legacy in their own environment. So they were not prepared for the advanced techniques that these ransomware attackers were bringing to market. It's almost like these ransomware attackers had a huge leg up in terms of technology that they had in their favor while keeping the lights on was keeping it away from all the tooling that needed to do. A lot of people are even still wondering when that happens next time, what do I even do? So clearly not very surprising. Clearly I think it's here to stay and I think as long as people don't retool for a modern era of data management, this is going to stay this >>Way. Yeah, I mean I hear this whole time and our cube conversations with practitioners, you know there, it's kind of like the security pro give me more tools, I'll buy anything that comes in the market. I'm desperate. There's definitely attention but it doesn't seem like people are satisfied with the tooling that they have. Can you guys share kind of your insights into what's going on in the product side? Because you know, people claim that they have tools at fine points of, of recovery opportunities but they can't get there. So it seems to be that there's a confidence problem here in the market. What, how do you guys see that? Cuz I think this is where the rubber meets the road with ransomware cuz it's, it is a moving train, it's always changing but it doesn't seem as confidence. Can you guys talk about that? What's your reaction? >>Yeah, let me jump in first and Steven can add to it. What happens is I think this is a panic buying and they have accumulated this tooling now just because somebody said could solve your problem, but they haven't had a chance to take a re-look from a ground up perspective to see where are the bottlenecks, where are the vulnerabilities and which tooling set needs to lie? Where, where does the logic need to recite and what in Drew we are watching people do and people do it successfully, is that as they have adopted through our technology, which is ground up built for the cloud and really built in a way which is, you know, driven at a data insight level where we have people even monitoring our service for anomalies and activities that are suspicious. We know where we need to play a role in really kind of mitigating this ransomware. >>And then there's a whole plethora of ecosystem players that kind of combine to really really finish the story so to say, right? So I think this has been a panic buying situation. This is like, get me any help you can give me. And I think as this settles down and people really understand that longer term as they really build out a true defense mechanism, they need to think really ground up. They will start to really see the value of technologies like Druva and tried to identify the right set of ecosystem to really bring together to solve it meaningfully. >>Steven, >>I was gonna say, I mean one, one of the, one of the really interesting things in the survey for me and, and, and for a moment, little more than a moment, it made me think was that the large number of respondents who said I've got a really efficient well run backup environment, who then on basically the next question said, and I have no confidence that I can recover from a ransomware attack. And you scratch your head and you think, well if your backup environment is so good, why do you have such low confidence? And, and, and I think that's the moment when we, we dug deeper and we realized, you know, if you've got a traditional architecture and let's face the dis base architecture's been around for almost two decades now in terms of dis based backup, you can have that tune to the help that can be running as efficiently, efficiently as you want it, but it was built before the ransomware attacks before, before all these cyber issues, you know, really start hitting companies. And so I have this really well run traditional backup environment that is not at all built for these modern threat vectors. And so that's really why customers are saying I'm doing the best I can, but as Angen pointed out, the architecture, the tooling isn't there to support what, what problems I need to solve today. Yeah, >>Great point. And so yeah, well that's a great point. Before we get into the customer side, I wanna get to in second, you know, I interviewed Jare, the the founder CEO many years ago, even before the pandemic. You mentioned modern, you guys have always had the cloud, which r this is huge. Now that you're past the pandemic, what is that modern cloud edge you guys have? Cuz that's a great point. A lot of stuff was built kind of Beckham recovery bolted on, not really kind of designed into the, the current state of the infrastructure and the cloud native application modern environment we're seeing. Right? Now's a huge issue >>I think. I think it's, it's to me there's, there's three things that come up over and over and over again as, as we talk to people in terms of, you know, being built in cloud, being cloud native, why is an advantage? The first one is, is security and ransomware. And, and, and we can go deeper, but the most obvious one that always comes up is every single backup you do with DVA is air gap offsite managed under a separate administrative domain so that you're not retrofitting any sort of air gap network and buying another appliance or setting up your own cloud environment to manage this. Every backup is ransomware protected, guaranteed. I think the second advantage is the scalability. And you know this, this certainly plays into account as your, your business grows or in some cases as you shrink or repurpose workloads, you're only paying for what you use. >>But it also plays a a big role again when you start thinking of ransomware recoveries because we can scale your recovery in cloud on premises as much or as little as you want. And then I think the third one is we're seeing a basically things evolving new workloads, data sprawl, new threat vectors. And one of the nice parts of being a SA service in the cloud is you're able to roll out new functionality every two weeks and there's no upgrade cycle, there's no waiting, you know, the customer doesn't have to say, Wow, I need it six months in the lab before I upgrade it and it's an 18 month, 24 month cycle before the functionality releases. You're getting it every two weeks and it's backed by Druva to make sure it works. >>That says on John, you know, you got the, the product side, you know, it's challenging job cuz you have so many customers asking for things probably on the roadmap you probably go hour for that one. But I wanna get your thoughts on what you're hearing and seeing from customers. You know, we just reviewed the IDC with Phil. How are you guys responding to your customer's needs? Because it seems that it's highly accelerated on the, probably on the feature request, but also structurally as as ransomware continues to evolve. What are you hearing, what's the key customer need? How are you guys responding? >>Yeah, actually I have two things that I hear very clearly when I talk to customers. One, I think after listening to their security problems and their vulnerability challenges because we see customers and help customers who are getting challenge by ransomware on a weekly basis. And what I find that this problem is not just a technology problem, it's an operating model problem. So in order to really secure themselves, they need a security operating model and a lot of them haven't figured out that security operating model in totality. Now where we come in as rua is that we are providing them the cloud operating model and a data protection operating model combined with a data insights operating model which all fit into their overall security operating model that they are really owning and they need to manage and operate because this is just not about a piece of technology. >>On top of that, I think our customers are getting challenged by all the same challenges of not just spending time on keeping the lights on but innovating faster with faster, with less. And that has been this age old problem, do more with less. But in this, in this whole, they're like trying to innovate in the middle of the war so to say, right, the war is happening, they're getting attacked, but there's also net new shadow IT challenges that's forcing them to make sure that they can manage all the new applications that are getting developed in the cloud. There is thousands of SaaS applications that they're consuming not knowing which data is critical to their success and which ones to protect and govern and secure. So all of these things are coming at them at a hundred miles per hour while they're just, you know, trying to live one day at a time. >>And unless they really develop this overall security operating model helped by cloud native technologies like Druva that really providing them a true cloud native model of really giving like a touchless and an invisible protection infrastructure. Not just beyond backups, beyond just the data protection that we all know of into this kind of this mindset of kind of being able to look at where each of those functionalities need to lie. That's where I think they're grappling with now. Drew is clearly helping them with keep up to pace with the public cloud innovations that they need to do and how to protect data. We just launched our EC two offering to protect EC two virtual machines back in aws and we are gonna be continuing to evolve that to further many services that public cloud software cuz our customers are really kind of consuming them at breakneck speed. >>So the new workloads, the new security capabilities. Love that. Good, good call out there. Steven, this still the issue of the disruption side of it, you guys have a guarantee there's a cost of ownership as you get more tools. Can you talk about that angle of it? Because this is, you got new workloads, you got the new security needs, what's the disruption impact? Cause you know, you won't avoid that. How much is it gonna cost you? And you guys have this guarantee, can you explain that? >>Yeah, absolutely. So, so Dr launched our 10 million data resiliency guarantee. And, and for us, you know, there were, there were really two key parts to this. The first obviously is 10 million means that, you know, again we're, we're we're willing to put our money where our mouth is and, and that's a big deal, right? That that, that we're willing to back this with the guarantee. But then the second part, and, and, and this is the part that I think reflects that, that sort of model that Angen was talking about, we, we sort of look at this and we say the goal of DVA is to do the job of protecting and securing your data for you so that you as a customer don't have to do it anymore. And so the guarantee actually protects you against multiple types of risks all with SLAs. So everything from, you know, your data's gonna be recoverable in the case of a ransomware attack. >>Okay, that's good. Of course for it to be recoverable, we're also guaranteeing, you know, your backup, your backup success rate. We're also guaranteeing the availability of the service. You know, we're, we're guaranteeing that the data that we're storing for you can't be compromised or leaked externally and you know, we're guaranteeing the long term durability of the data so that if you back up with us today and you need to recover 30 years from now, that data's gonna be recovered. So we wanted to really attack the end to end, you know, risks that, that, that affect our customers. Cybersecurity is a big deal, but it is not the only problem out there and the only way for this to work is to have a service that can provide you SLAs across all of the risks because that means, again, as a SAS vendor, we're doing the job for you so you're buying results as opposed to technology. >>That's great. Great point. Ransomware isn't the only problem that's the title of this presentation, but is a big one. People concerned about it. So great stuff. In the last five minutes guys, if you don't mind, I'd love to have you share what's on the horizon for dva. You mentioned the new workloads on John, you mentioned this new security hearing shift left DevOps is now the developer model, they're running it get data and security teams now stepping in and trying to be as vo high velocity as possible for the developers and enterprises. What's on the horizon, Ava? What trends is the company watching and how are you guys putting that together to stay ahead in the marketplace and the competition? >>Yeah, I think listening to our customers, what we realize is they need help with the public cloud. Number one. I think that's a big wave of consumption. People are consolidating their data centers, moving to the public cloud. They need help in expanding data protection, which becomes the basis of a lot of the security operating model that I talked about. They need that first from before they can start to get into much more advanced level of insights and analytics on that data to protect themselves and secure themselves and do interesting things with that data. So we are expanding our coverage on multiple fronts there. The second key thing is to really bring together a very insightful presentation layer, which I think is very unique to thwa because only we can look at multiple tenants, multiple customers because we are a SAS vendor and look at insights and give them best practices and guidances and analytics that nobody else can give. >>There's no silo anymore because we are able to take a good big vision view and now help our customers with insights that otherwise that information map is completely missing. So we are able to guide them down a path where they can optimize which workloads need, what kind of protection, and then how to secure them. So that is the second level of insights and analytics that we are building. And there's a whole plethora of security offerings that we are gonna build all the way from a feature level where we have things like recycle bin that's already available to our customers today to prevent any anomalous behavior and attacks that would delete their backups and then they still have a way to recover from it, but also things to curate and get back to that point in time where it is safe to recover and help them with a sandbox which they can recover confidently knowing it's not going to jeopardize them again and reinfect the whole environment again. So there's a whole bunch of things coming, but the key themes are public cloud, data insights and security and that's where my focus is to go and get those features delivered and Steven can add a few more things around services that Steven is looking to build in launch. >>Sure. So, so yeah, so, so John, I think one of the other areas that we see just an enormous groundswell of interest. So, so public cloud is important, but there are more and more organizations that are running hundreds if not thousands of SaaS applications and a lot of those SaaS applications have data. So there's the obvious things like Microsoft 365 Google workspace, but we're also seeing a lot of interest in protecting Salesforce because if you think about it, you know, if you, if if someone you know deletes some really important records in Salesforce, that's, that's actually actually kind of the record of your business. And so, you know, we're looking at more and more SaaS application protection and, and really getting deep in that application awareness. It's not just about backup and recovery. When you look at something like, like a sales force or something like Microsoft 365, you do wanna look into sandboxing, you wanna, you wanna look into long term archival because again, this is the new record of the business, what used to be in your on premises databases that all lives in cloud and SaaS applications now. >>So that's a really big area of investment for us. The second one, just to echo what, what engine said is, you know, one of the great things of being a SaaS provider is I have metadata that spans across thousands of customers and tens of billions of backups a year. And I'm tracking all sorts of interesting information that is going to enable us to do things like make backups more autonomous so that customers, again, I want to do the job for them, will do all the tuning, we'll do all the management for them to be able to better detect ransomware attacks, better respond to ransomware attacks because we're seeing across the globe. And then of course being able to give them more insight into what's happening in their data environment so they can get a better security posture before any attack happens. Because let's face it, if you can set your, your data up more cleanly, you're gonna be a lot less worried and a lot less exposed from that attack happens. So we want to be able to again, cover those SaaS applications in addition to the public cloud. And then we want to be able to use our metadata and use our analytics and use this massive pipeline. We've got to deliver value to our customers, not just charts and graphs, but actual services that enable them to focus their attention on other parts of the business. >>That's great stuff. Run John. >>And remember John, I think all this while keeping things really easy to consume consumer grade UI APIs and the, the really, the power of SaaS as a service simplicity to kind of continue on amongst kind of keeping these complex technologies together. >>Aj, that's a great call out. I was gonna mention ease of use is and self-service, big part of the developer and IT experience expected, it's the table stakes, love the analytic angle. I think that brings the scale to the table and faster time to value to get to learn best practices. But the end of the day automation, cross cloud protection and security to protect and recover. This is huge and this is big part of not only just protecting against ransomware and other things, but really being fast and being agile. So really appreciate the insights. Thanks for sharing on this segment, really under the hood and really kind of the value of of the product. Thanks for coming on. Appreciate it. >>Thank you very much. >>Okay, there it is. You got the experts talking about under the hood, the product, the value, the future of what's going on with Druva and the future of cloud native protecting and recovering. This is what it's all about. It's not just ransomware they have to worry about. In a moment, Dave Ante will give you some closing thoughts on the subject here you're watching the cube, the leader in high tech enterprise coverage. >>As organizations migrate their business processes to multi-cloud environments, they still face numerous threats and risks of data loss. With a growing number of cloud platforms and fragmented applications, it leads to an increase in data silos, sprawl, and management complexity. As workloads become more diverse, it's challenging to effectively manage data growth infrastructure, and resource costs across multiple cloud deployments. Using numerous backup vendor solutions for multiple cloud platforms can lead to management complexity. More importantly, the lack of centralized visibility and control can leave you exposed to security vulnerabilities, including ransomware that can cripple your business. The dr. A Data Resiliency Cloud is the only 100% SAS data resiliency platform that provides centralized, secure air gapped and immutable backup and recovery. With dva, your data is safe with multiple layers of protection and is ready for fast recovery from cyber attack, data corruption, or accidental data loss. Through a simple, easy to manage platform, you can seamlessly protect fragmented, diverse data at scale, across public clouds and your business critical SaaS applications. Druva is the only 100% SAS fender that can manage, govern, and protect data across multiple clouds and business critical SAS applications. It supports not just backup and recovery, but also data resiliency across high value use cases such as e-discovery, sensitive data governance, ransomware, and security. No other vendor can match Druva for customer experience, infinite scale storage optimization, data immutability and ransomware protection. The DVA data resiliency cloud your data always safe, always ready. Visit druva.com today to schedule a free demo. >>One of the big takeaways from today's program is that in the scramble to keep business flowing over the past two plus years, a lot of good technology practices have been put into place, but there's much more work to be done specifically because the frequency of attacks is on the rise and the severity of lost, stolen, or inaccessible data is so much higher. Today, business resilience must be designed into architectures and solutions from the start. It cannot be an afterthought. Well, actually it can be, but you won't be happy with the results. Now, part of the answer is finding the right partners, of course, but it also means taking a systems' view of your business, understanding the vulnerabilities and deploying solutions that can balance cost efficiency with appropriately high levels of protection, flexibility, and speed slash accuracy of recovery. You know, we hope you found today's program useful and informative. Remember, this session is available on demand in both its full format and the individual guest segments. All you gotta do is go to the cube.net and you'll see all the content, or you can go to druva.com. There are tons of resources available, including analyst reports, customer stories. There's this cool TCO calculator. You can find out what pricing looks like and lots more. Thanks for watching why Ransomware isn't your only problem Made possible by dva, a collaboration with IDC and presented by the Cube, your leader in enterprise and emerging tech coverage.

Published Date : Oct 6 2022

SUMMARY :

Now, the first major change was to recognize that the perimeter had suddenly And that new approaches to operational resilience were general manager of product management at the company. It's great to have you back on the cube. of the IT people, but of the business people alike, because it really does have a priority all the way up the stack to the C-suite. and helping the organization to extract value from their data to be a data company to be competitive, digital resilience, data resilience. But data resilience is really a part of digital resilience, if you think about the data itself What are some of those complications that organizations need to be aware of? Well, one of the biggest is what, what you mentioned at the, at the top of the segment. And the fact Let, let's talk a little bit about the demographics of the survey and then talk about what was CTOs, VP of of infrastructure, you know, managers of data centers, the bad guys aren't, aren't necessarily to be trusted. And these people are smart people and, and they're professionals, but oftentimes you don't know what you don't know. in this situation across any industry can do to truly enable And the fact of the matter is a disaster recovery What are some of the advantages? And in the old days when we had disaster recoveries where So if they have those resources in place, then they can simply turn them on, Those are the kinds of things that organizations have to put into place really what do you recommend organizations? the c cso, you know, whoever it is, they're extremely concerned about these. So all the way at the top critically important, business critical for any industry. And the reason we say that is, you know, Phil, it's been a pleasure to have you on the program. Thank you, Lisa. I'm Lisa Martin and you are watching the Cube, the leader in live tech coverage. the answer often boils down to what flavor of complexity do you like best? the DR A platform automates and manages critical daily tasks giving you time I'm John Furrier, host of the Cube. So it's great to have you here for this special presentation. because the backup person often, you know, might say that it's great because maybe It's funny, you know, we're good boss, we got this covered. not only like they get hit once, so, you know, this is a constant chasing the tail on some the ransom, which as, as a person who, you know, the people that were attacked by ransomware paid the ransom. for the bad guys if they know you're paying up and if you're stupid enough not to change, I I think it's a, it's a litany of thing starting with the, that aspect that I mentioned before, Yeah, but I I I hear where you come from exactly. so that you can have SSO and things like that. So what you're saying is that the attack vectors and the attackers are getting smarter. the backups first and then deleting them and then letting you know you Okay, so you guys have a lot of customers, they all kind of have the same this problem. after doing many, many layers of defense on the other side and having to do all that work with I guess how do, how do you break the laws of physics? And that's the, i that's the way that you break the laws So in the future, if you use a SAS data protection system seen that been in the ways of innovation now it's really is about the recovery and real time. all of our competitors have to do to, you know, to, to break, to try to break the laws Great stuff Chris, great to have you on, bring that perspective and thanks for the insight. Always happy to talk about my favorite subject. the GM and VP of Product Manage will join me. The good news is that you can keep your data safe and recover faster with in the event of an attack. the IDC white paper that you guys put together with IDC really kind Ransomware is continues to thunder away at businesses and causes a lot of So I'll say the, the thing that pops out to me is, is on the one hand, And I think the other important thing to note, John, is that people are grappling So it seems to be that there's a confidence problem you know, driven at a data insight level where we have people even monitoring our service finish the story so to say, right? And you scratch your head and you think, well if your backup environment I wanna get to in second, you know, I interviewed Jare, the the founder CEO many years ago, but the most obvious one that always comes up is every single backup you do with DVA And one of the nice parts of being a SA service in the cloud is How are you guys responding to your customer's needs? overall security operating model that they are really owning and they need to manage and operate And that has been this age old problem, do more with less. of this mindset of kind of being able to look at where each of those functionalities need to lie. And you guys have this guarantee, And so the guarantee actually protects you against multiple types of risks all with SLAs. this to work is to have a service that can provide you SLAs across all of the risks because You mentioned the new workloads on John, you mentioned this new security hearing shift left DevOps is now the and analytics on that data to protect themselves and secure themselves and do interesting things with So that is the second level of insights and And so, you know, what engine said is, you know, one of the great things of being a SaaS provider is I have metadata That's great stuff. a service simplicity to kind of continue on amongst kind of keeping these complex But the end of the day automation, cross cloud protection and security to protect and It's not just ransomware they have to worry about. and control can leave you exposed to security vulnerabilities, including ransomware that frequency of attacks is on the rise and the severity of

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Wasabi |Secure Storage Hot Takes


 

>> The rapid rise of ransomware attacks has added yet another challenge that business technology executives have to worry about these days, cloud storage, immutability, and air gaps have become a must have arrows in the quiver of organization's data protection strategies. But the important reality that practitioners have embraced is data protection, it can't be an afterthought or a bolt on it, has to be designed into the operational workflow of technology systems. The problem is, oftentimes, data protection is complicated with a variety of different products, services, software components, and storage formats, this is why object storage is moving to the forefront of data protection use cases because it's simpler and less expensive. The put data get data syntax has always been alluring, but object storage, historically, was seen as this low-cost niche solution that couldn't offer the performance required for demanding workloads, forcing customers to make hard tradeoffs between cost and performance. That has changed, the ascendancy of cloud storage generally in the S3 format specifically has catapulted object storage to become a first class citizen in a mainstream technology. Moreover, innovative companies have invested to bring object storage performance to parity with other storage formats, but cloud costs are often a barrier for many companies as the monthly cloud bill and egress fees in particular steadily climb. Welcome to Secure Storage Hot Takes, my name is Dave Vellante, and I'll be your host of the program today, where we introduce our community to Wasabi, a company that is purpose-built to solve this specific problem with what it claims to be the most cost effective and secure solution on the market. We have three segments today to dig into these issues, first up is David Friend, the well known entrepreneur who co-founded Carbonite and now Wasabi will then dig into the product with Drew Schlussel of Wasabi, and then we'll bring in the customer perspective with Kevin Warenda of the Hotchkiss School, let's get right into it. We're here with David Friend, the President and CEO and Co-founder of Wasabi, the hot storage company, David, welcome to theCUBE. >> Thanks Dave, nice to be here. >> Great to have you, so look, you hit a home run with Carbonite back when building a unicorn was a lot more rare than it has been in the last few years, why did you start Wasabi? >> Well, when I was still CEO of Wasabi, my genius co-founder Jeff Flowers and our chief architect came to me and said, you know, when we started this company, a state of the art disk drive was probably 500 gigabytes and now we're looking at eight terabyte, 16 terabyte, 20 terabyte, even 100 terabyte drives coming down the road and, you know, sooner or later the old architectures that were designed around these much smaller disk drives is going to run out of steam because, even though the capacities are getting bigger and bigger, the speed with which you can get data on and off of a hard drive isn't really changing all that much. And Jeff foresaw a day when the architectures sort of legacy storage like Amazon S3 and so forth was going to become very inefficient and slow. And so he came up with a new, highly parallelized architecture, and he said, I want to go off and see if I can make this work. So I said, you know, good luck go to it and they went off and spent about a year and a half in the lab, designing and testing this new storage architecture and when they got it working, I looked at the economics of this and I said, holy cow, we can sell cloud storage for a fraction of the price of Amazon, still make very good gross margins and it will be faster. So this is a whole new generation of object storage that you guys have invented. So I recruited a new CEO for Carbonite and left to found Wasabi because the market for cloud storage is almost infinite. You know, when you look at all the world's data, you know, IDC has these crazy numbers, 120 zetabytes or something like that and if you look at that as you know, the potential market size during that data, we're talking trillions of dollars, not billions and so I said, look, this is a great opportunity, if you look back 10 years, all the world's data was on-prem, if you look forward 10 years, most people agree that most of the world's data is going to live in the cloud, we're at the beginning of this migration, we've got an opportunity here to build an enormous company. >> That's very exciting. I mean, you've always been a trend spotter, and I want to get your perspectives on data protection and how it's changed. It's obviously on people's minds with all the ransomware attacks and security breaches, but thinking about your experiences and past observations, what's changed in data protection and what's driving the current very high interest in the topic? >> Well, I think, you know, from a data protection standpoint, immutability, the equivalent of the old worm tapes, but applied to cloud storage is, you know, become core to the backup strategies and disaster recovery strategies for most companies. And if you look at our partners who make backup software like Veeam, Convo, Veritas, Arcserve, and so forth, most of them are really taking advantage of mutable cloud storage as a way to protect customer data, customers backups from ransomware. So the ransomware guys are pretty clever and they, you know, they discovered early on that if someone could do a full restore from their backups, they're never going to pay a ransom. So, once they penetrate your system, they get pretty good at sort of watching how you do your backups and before they encrypt your primary data, they figure out some way to destroy or encrypt your backups as well, so that you can't do a full restore from your backups. And that's where immutability comes in. You know, in the old days you, you wrote what was called a worm tape, you know, write once read many, and those could not be overwritten or modified once they were written. And so we said, let's come up with an equivalent of that for the cloud, and it's very tricky software, you know, it involves all kinds of encryption algorithms and blockchain and this kind of stuff but, you know, the net result is if you store your backups in immutable buckets, in a product like Wasabi, you can't alter it or delete it for some period of time, so you could put a timer on it, say a year or six months or something like that, once that data is written, you know, there's no way you can go in and change it, modify it, or anything like that, including even Wasabi's engineers. >> So, David, I want to ask you about data sovereignty. It's obviously a big deal, I mean, especially for companies with the presence overseas, but what's really is any digital business these days, how should companies think about approaching data sovereignty? Is it just large firms that should be worried about this? Or should everybody be concerned? What's your point of view? >> Well, all around the world countries are imposing data sovereignty laws and if you're in the storage business, like we are, if you don't have physical data storage in-country, you're probably not going to get most of the business. You know, since Christmas we've built data centers in Toronto, London, Frankfurt, Paris, Sydney, Singapore, and I've probably forgotten one or two, but the reason we do that is twofold; one is, you know, if you're closer to the customer, you're going to get better response time, lower latency, and that's just a speed of light issue. But the bigger issue is, if you've got financial data, if you have healthcare data, if you have data relating to security, like surveillance videos, and things of that sort, most countries are saying that data has to be stored in-country, so, you can't send it across borders to some other place. And if your business operates in multiple countries, you know, dealing with data sovereignty is going to become an increasingly important problem. >> So in May of 2018, that's when the fines associated with violating GDPR went into effect and GDPR was like this main spring of privacy and data protection laws and we've seen it spawn other public policy things like the CCPA and think it continues to evolve, we see judgments in Europe against big tech and this tech lash that's in the news in the U.S. and the elimination of third party cookies, what does this all mean for data protection in the 2020s? >> Well, you know, every region and every country, you know, has their own idea about privacy, about security, about the use of even the use of metadata surrounding, you know, customer data and things of this sort. So, you know, it's getting to be increasingly complicated because GDPR, for example, imposes different standards from the kind of privacy standards that we have here in the U.S., Canada has a somewhat different set of data sovereignty issues and privacy issues so it's getting to be an increasingly complex, you know, mosaic of rules and regulations around the world and this makes it even more difficult for enterprises to run their own, you know, infrastructure because companies like Wasabi, where we have physical data centers in all kinds of different markets around the world and we've already dealt with the business of how to meet the requirements of GDPR and how to meet the requirements of some of the countries in Asia and so forth, you know, rather than an enterprise doing that just for themselves, if you running your applications or keeping your data in the cloud, you know, now a company like Wasabi with, you know, 34,000 customers, we can go to all the trouble of meeting these local requirements on behalf of our entire customer base and that's a lot more efficient and a lot more cost effective than if each individual country has to go deal with the local regulatory authorities. >> Yeah, it's compliance by design, not by chance. Okay, let's zoom out for the final question, David, thinking about the discussion that we've had around ransomware and data protection and regulations, what does it mean for a business's operational strategy and how do you think organizations will need to adapt in the coming years? >> Well, you know, I think there are a lot of forces driving companies to the cloud and, you know, and I do believe that if you come back five or 10 years from now, you're going to see majority of the world's data is going to be living in the cloud and I think storage, data storage is going to be a commodity much like electricity or bandwidth, and it's going to be done right, it will comply with the local regulations, it'll be fast, it'll be local, and there will be no strategic advantage that I can think of for somebody to stand up and run their own storage, especially considering the cost differential, you know, the most analysts think that the full, all in costs of running your own storage is in the 20 to 40 terabytes per month range, whereas, you know, if you migrate your data to the cloud, like Wasabi, you're talking probably $6 a month and so I think people are learning how to deal with the idea of an architecture that involves storing your data in the cloud, as opposed to, you know, storing your data locally. >> Wow, that's like a six X more expensive in the clouds, more than six X, all right, thank you, David,-- >> In addition to which, you know, just finding the people to babysit this kind of equipment has become nearly impossible today. >> Well, and with a focus on digital business, you don't want to be wasting your time with that kind of heavy lifting. David, thanks so much for coming in theCUBE, a great Boston entrepreneur, we've followed your career for a long time and looking forward to the future. >> Thank you. >> Okay, in a moment, Drew Schlussel will join me and we're going to dig more into product, you're watching theCUBE, the leader in enterprise and emerging tech coverage, keep it right there. ♪ Whoa ♪ ♪ Brenda in sales got an email ♪ ♪ Click here for a trip to Bombay ♪ ♪ It's not even called Bombay anymore ♪ ♪ But you clicked it anyway ♪ ♪ And now our data's been held hostage ♪ ♪ And now we're on sinking ship ♪ ♪ And a hacker's in our system ♪ ♪ Just 'cause Brenda wanted a trip ♪ ♪ She clicked on something stupid ♪ ♪ And our data's out of our control ♪ ♪ Into the hands of a hacker's ♪ ♪ And he's a giant asshole. ♪ ♪ He encrypted it in his basement ♪ ♪ He wants a million bucks for the key ♪ ♪ And I'm pretty sure he's 15 ♪ ♪ And still going through puberty ♪ ♪ I know you didn't mean to do us wrong ♪ ♪ But now I'm dealing with this all week long ♪ ♪ To make you all aware ♪ ♪ Of all this ransomware ♪ ♪ That is why I'm singing you this song ♪ ♪ C'mon ♪ ♪ Take it from me ♪ ♪ The director of IT ♪ ♪ Don't click on that email from a prince Nairobi ♪ ♪ 'Cuz he's not really a prince ♪ ♪ Now our data's locked up on our screen ♪ ♪ Controlled by a kid who's just fifteen ♪ ♪ And he's using our money to buy a Ferrari ♪ (gentle music) >> Joining me now is Drew Schlussel, who is the Senior Director of Product Marketing at Wasabi, hey Drew, good to see you again, thanks for coming back in theCUBE. >> Dave, great to be here, great to see you. >> All right, let's get into it. You know, Drew, prior to the pandemic, Zero Trust, just like kind of like digital transformation was sort of a buzzword and now it's become a real thing, almost a mandate, what's Wasabi's take on Zero Trust. >> So, absolutely right, it's been around a while and now people are paying attention, Wasabi's take is Zero Trust is a good thing. You know, there are too many places, right, where the bad guys are getting in. And, you know, I think of Zero Trust as kind of smashing laziness, right? It takes a little work, it takes some planning, but you know, done properly and using the right technologies, using the right vendors, the rewards are, of course tremendous, right? You can put to rest the fears of ransomware and having your systems compromised. >> Well, and we're going to talk about this, but there's a lot of process and thinking involved and, you know, design and your Zero Trust and you don't want to be wasting time messing with infrastructure, so we're going to talk about that, there's a lot of discussion in the industry, Drew, about immutability and air gaps, I'd like you to share Wasabi's point of view on these topics, how do you approach it and what makes Wasabi different? >> So, in terms of air gap and immutability, right, the beautiful thing about object storage, which is what we do all the time is that it makes it that much easier, right, to have a secure immutable copy of your data someplace that's easy to access and doesn't cost you an arm and a leg to get your data back. You know, we're working with some of the best, you know, partners in the industry, you know, we're working with folks like, you know, Veeam, Commvault, Arc, Marquee, MSP360, all folks who understand that you need to have multiple copies of your data, you need to have a copy stored offsite, and that copy needs to be immutable and we can talk a little bit about what immutability is and what it really means. >> You know, I wonder if you could talk a little bit more about Wasabi's solution because, sometimes people don't understand, you actually are a cloud, you're not building on other people's public clouds and this storage is the one use case where it actually makes sense to do that, tell us a little bit more about Wasabi's approach and your solution. >> Yeah, I appreciate that, so there's definitely some misconception, we are our own cloud storage service, we don't run on top of anybody else, right, it's our systems, it's our software deployed globally and we interoperate because we adhere to the S3 standard, we interoperate with practically hundreds of applications, primarily in this case, right, we're talking about backup and recovery applications and it's such a simple process, right? I mean, just about everybody who's anybody in this business protecting data has the ability now to access cloud storage and so we've made it really simple, in many cases, you'll see Wasabi as you know, listed in the primary set of available vendors and, you know, put in your private keys, make sure that your account is locked down properly using, let's say multifactor authentication, and you've got a great place to store copies of your data securely. >> I mean, we just heard from David Friend, if I did my math right, he was talking about, you know, 1/6 the cost per terabyte per month, maybe even a little better than that, how are you able to achieve such attractive economics? >> Yeah, so, you know, I can't remember how to translate my fractions into percentages, but I think we talk a lot about being 80%, right, less expensive than the hyperscalers. And you know, we talked about this at Vermont, right? There's some secret sauce there and you know, we take a different approach to how we utilize the raw capacity to the effective capacity and the fact is we're also not having to run, you know, a few hundred other services, right? We do storage, plain and simple, all day, all the time, so we don't have to worry about overhead to support, you know, up and coming other services that are perhaps, you know, going to be a loss leader, right? Customers love it, right, they see the fact that their data is growing 40, 80% year over year, they know they need to have some place to keep it secure, and, you know, folks are flocking to us in droves, in fact, we're seeing a tremendous amount of migration actually right now, multiple petabytes being brought to Wasabi because folks have figured out that they can't afford to keep going with their current hyperscaler vendor. >> And immutability is a feature of your product, right? What the feature called? Can you double-click on that a little bit? >> Yeah, absolutely. So, the term in S3 is Object Lock and what that means is your application will write an object to cloud storage, and it will define a retention period, let's say a week. And for that period, that object is immutable, untouchable, cannot be altered in any way, shape, or form, the application can't change it, the system administration can't change it, Wasabi can't change it, okay, it is truly carved in stone. And this is something that it's been around for a while, but you're seeing a huge uptick, right, in adoption and support for that feature by all the major vendors and I named off a few earlier and the best part is that with immutability comes some sense of, well, it comes with not just a sense of security, it is security. Right, when you have data that cannot be altered by anybody, even if the bad guys compromise your account, they steal your credentials, right, they can't take away the data and that's a beautiful thing, a beautiful, beautiful thing. >> And you look like an S3 bucket, is that right? >> Yeah, I mean, we're fully compatible with the S3 API, so if you're using S3 API based applications today, it's a very simple matter of just kind of redirecting where you want to store your data, beautiful thing about backup and recovery, right, that's probably the simplest application, simple being a relative term, as far as lift and shift, right? Because that just means for your next full, right, point that at Wasabi, retain your other fulls, you know, for whatever 30, 60, 90 days, and then once you've kind of made that transition from vine to vine, you know, you're often running with Wasabi. >> I talked to my open about the allure of object storage historically, you know, the simplicity of the get put syntax, but what about performance? Are you able to deliver performance that's comparable to other storage formats? >> Oh yeah, absolutely, and we've got the performance numbers on the site to back that up, but I forgot to answer something earlier, right, you said that immutability is a feature and I want to make it very clear that it is a feature but it's an API request. Okay, so when you're talking about gets and puts and so forth, you know, the comment you made earlier about being 80% more cost effective or 80% less expensive, you know, that API call, right, is typically something that the other folks charge for, right, and I think we used the metaphor earlier about the refrigerator, but I'll use a different metaphor today, right? You can think of cloud storage as a magical coffee cup, right? It gets as big as you want to store as much coffee as you want and the coffee's always warm, right? And when you want to take a sip, there's no charge, you want to, you know, pop the lid and see how much coffee is in there, no charge, and that's an important thing, because when you're talking about millions or billions of objects, and you want to get a list of those objects, or you want to get the status of the immutable settings for those objects, anywhere else it's going to cost you money to look at your data, with Wasabi, no additional charge and that's part of the thing that sets us apart. >> Excellent, so thank you for that. So, you mentioned some partners before, how do partners fit into the Wasabi story? Where do you stop? Where do they pick up? You know, what do they bring? Can you give us maybe, a paint a picture for us example, or two? >> Sure, so, again, we just do storage, right, that is our sole purpose in life is to, you know, to safely and securely store our customer's data. And so they're working with their application vendors, whether it's, you know, active archive, backup and recovery, IOT, surveillance, media and entertainment workflows, right, those systems already know how to manage the data, manage the metadata, they just need some place to keep the data that is being worked on, being stored and so forth. Right, so just like, you know, plugging in a flash drive on your laptop, right, you literally can plug in Wasabi as long as your applications support the API, getting started is incredibly easy, right, we offer a 30-day trial, one terabyte, and most folks find that within, you know, probably a few hours of their POC, right, it's giving them everything they need in terms of performance, in terms of accessibility, in terms of sovereignty, I'm guessing you talked to, you know, Dave Friend earlier about data sovereignty, right? We're global company, right, so there's got to be probably, you know, wherever you are in the world some place that will satisfy your sovereignty requirements, as well as your compliance requirements. >> Yeah, we did talk about sovereignty, Drew, this is really, what's interesting to me, I'm a bit of a industry historian, when I look back to the early days of cloud, I remember the large storage companies, you know, their CEOs would say, we're going to have an answer for the cloud and they would go out, and for instance, I know one bought competitor of Carbonite, and then couldn't figure out what to do with it, they couldn't figure out how to compete with the cloud in part, because they were afraid it was going to cannibalize their existing business, I think another part is because they just didn't have that imagination to develop an architecture that in a business model that could scale to see that you guys have done that is I love it because it brings competition, it brings innovation and it helps lower clients cost and solve really nagging problems. Like, you know, ransomware, of mutability and recovery, I'll give you the last word, Drew. >> Yeah, you're absolutely right. You know, the on-prem vendors, they're not going to go away anytime soon, right, there's always going to be a need for, you know, incredibly low latency, high bandwidth, you know, but, you know, not all data's hot all the time and by hot, I mean, you know, extremely hot, you know, let's take, you know, real time analytics for, maybe facial recognition, right, that requires sub-millisecond type of processing. But once you've done that work, right, you want to store that data for a long, long time, and you're going to want to also tap back into it later, so, you know, other folks are telling you that, you know, you can go to these like, you know, cold glacial type of tiered storage, yeah, don't believe the hype, you're still going to pay way more for that than you would with just a Wasabi-like hot cloud storage system. And, you know, we don't compete with our partners, right? We compliment, you know, what they're bringing to market in terms of the software vendors, in terms of the hardware vendors, right, we're a beautiful component for that hybrid cloud architecture. And I think folks are gravitating towards that, I think the cloud is kind of hitting a new gear if you will, in terms of adoption and recognition for the security that they can achieve with it. >> All right, Drew, thank you for that, definitely we see the momentum, in a moment, Drew and I will be back to get the customer perspective with Kevin Warenda, who's the Director of Information technology services at The Hotchkiss School, keep it right there. >> Hey, I'm Nate, and we wrote this song about ransomware to educate people, people like Brenda. >> Oh, God, I'm so sorry. We know you are, but Brenda, you're not alone, this hasn't just happened to you. >> No! ♪ Colonial Oil Pipeline had a guy ♪ ♪ who didn't change his password ♪ ♪ That sucks ♪ ♪ His password leaked, the data was breached ♪ ♪ And it cost his company 4 million bucks ♪ ♪ A fake update was sent to people ♪ ♪ Working for the meat company JBS ♪ ♪ That's pretty clever ♪ ♪ Instead of getting new features, they got hacked ♪ ♪ And had to pay the largest crypto ransom ever ♪ ♪ And 20 billion dollars, billion with a b ♪ ♪ Have been paid by companies in healthcare ♪ ♪ If you wonder buy your premium keeps going ♪ ♪ Up, up, up, up, up ♪ ♪ Now you're aware ♪ ♪ And now the hackers they are gettin' cocky ♪ ♪ When they lock your data ♪ ♪ You know, it has gotten so bad ♪ ♪ That they demand all of your money and it gets worse ♪ ♪ They go and the trouble with the Facebook ad ♪ ♪ Next time, something seems too good to be true ♪ ♪ Like a free trip to Asia! ♪ ♪ Just check first and I'll help before you ♪ ♪ Think before you click ♪ ♪ Don't get fooled by this ♪ ♪ Who isn't old enough to drive to school ♪ ♪ Take it from me, the director of IT ♪ ♪ Don't click on that email from a prince in Nairobi ♪ ♪ Because he's not really a prince ♪ ♪ Now our data's locked up on our screen ♪ ♪ Controlled by a kid who's just fifteen ♪ ♪ And he's using our money to buy a Ferrari ♪ >> It's a pretty sweet car. ♪ A kid without facial hair, who lives with his mom ♪ ♪ To learn more about this go to wasabi.com ♪ >> Hey, don't do that. ♪ Cause if we had Wasabi's immutability ♪ >> You going to ruin this for me! ♪ This fifteen-year-old wouldn't have on me ♪ (gentle music) >> Drew and I are pleased to welcome Kevin Warenda, who's the Director of Information Technology Services at The Hotchkiss School, a very prestigious and well respected boarding school in the beautiful Northwest corner of Connecticut, hello, Kevin. >> Hello, it's nice to be here, thanks for having me. >> Yeah, you bet. Hey, tell us a little bit more about The Hotchkiss School and your role. >> Sure, The Hotchkiss School is an independent boarding school, grades nine through 12, as you said, very prestigious and in an absolutely beautiful location on the deepest freshwater lake in Connecticut, we have 500 acre main campus and a 200 acre farm down the street. My role as the Director of Information Technology Services, essentially to oversee all of the technology that supports the school operations, academics, sports, everything we do on campus. >> Yeah, and you've had a very strong history in the educational field, you know, from that lens, what's the unique, you know, or if not unique, but the pressing security challenge that's top of mind for you? >> I think that it's clear that educational institutions are a target these days, especially for ransomware. We have a lot of data that can be used by threat actors and schools are often underfunded in the area of IT security, IT in general sometimes, so, I think threat actors often see us as easy targets or at least worthwhile to try to get into. >> Because specifically you are potentially spread thin, underfunded, you got students, you got teachers, so there really are some, are there any specific data privacy concerns as well around student privacy or regulations that you can speak to? >> Certainly, because of the fact that we're an independent boarding school, we operate things like even a health center, so, data privacy regulations across the board in terms of just student data rights and FERPA, some of our students are under 18, so, data privacy laws such as COPPA apply, HIPAA can apply, we have PCI regulations with many of our financial transactions, whether it be fundraising through alumni development, or even just accepting the revenue for tuition so, it's a unique place to be, again, we operate very much like a college would, right, we have all the trappings of a private college in terms of all the operations we do and that's what I love most about working in education is that it's all the industries combined in many ways. >> Very cool. So let's talk about some of the defense strategies from a practitioner point of view, then I want to bring in Drew to the conversation so what are the best practice and the right strategies from your standpoint of defending your data? >> Well, we take a defense in-depth approach, so we layer multiple technologies on top of each other to make sure that no single failure is a key to getting beyond those defenses, we also keep it simple, you know, I think there's some core things that all organizations need to do these days in including, you know, vulnerability scanning, patching , using multifactor authentication, and having really excellent backups in case something does happen. >> Drew, are you seeing any similar patterns across other industries or customers? I mean, I know we're talking about some uniqueness in the education market, but what can we learn from other adjacent industries? >> Yeah, you know, Kevin is spot on and I love hearing what he's doing, going back to our prior conversation about Zero Trust, right, that defense in-depth approach is beautifully aligned, right, with the Zero Trust approach, especially things like multifactor authentication, always shocked at how few folks are applying that very, very simple technology and across the board, right? I mean, Kevin is referring to, you know, financial industry, healthcare industry, even, you know, the security and police, right, they need to make sure that the data that they're keeping, evidence, right, is secure and immutable, right, because that's evidence. >> Well, Kevin, paint a picture for us, if you would. So, you were primarily on-prem looking at potentially, you know, using more cloud, you were a VMware shop, but tell us, paint a picture of your environment, kind of the applications that you support and the kind of, I want to get to the before and the after Wasabi, but start with kind of where you came from. >> Sure, well, I came to The Hotchkiss School about seven years ago and I had come most recently from public K12 and municipal, so again, not a lot of funding for IT in general, security, or infrastructure in general, so Nutanix was actually a hyperconverged solution that I implemented at my previous position. So when I came to Hotchkiss and found mostly on-prem workloads, everything from the student information system to the card access system that students would use, financial systems, they were almost all on premise, but there were some new SaaS solutions coming in play, we had also taken some time to do some business continuity, planning, you know, in the event of some kind of issue, I don't think we were thinking about the pandemic at the time, but certainly it helped prepare us for that, so, as different workloads were moved off to hosted or cloud-based, we didn't really need as much of the on-premise compute and storage as we had, and it was time to retire that cluster. And so I brought the experience I had with Nutanix with me, and we consolidated all that into a hyper-converged platform, running Nutanix AHV, which allowed us to get rid of all the cost of the VMware licensing as well and it is an easier platform to manage, especially for small IT shops like ours. >> Yeah, AHV is the Acropolis hypervisor and so you migrated off of VMware avoiding the VTax avoidance, that's a common theme among Nutanix customers and now, did you consider moving into AWS? You know, what was the catalyst to consider Wasabi as part of your defense strategy? >> We were looking at cloud storage options and they were just all so expensive, especially in egress fees to get data back out, Wasabi became across our desks and it was such a low barrier to entry to sign up for a trial and get, you know, terabyte for a month and then it was, you know, $6 a month for terabyte. After that, I said, we can try this out in a very low stakes way to see how this works for us. And there was a couple things we were trying to solve at the time, it wasn't just a place to put backup, but we also needed a place to have some files that might serve to some degree as a content delivery network, you know, some of our software applications that are deployed through our mobile device management needed a place that was accessible on the internet that they could be stored as well. So we were testing it for a couple different scenarios and it worked great, you know, performance wise, fast, security wise, it has all the features of S3 compliance that works with Nutanix and anyone who's familiar with S3 permissions can apply them very easily and then there was no egress fees, we can pull data down, put data up at will, and it's not costing as any extra, which is excellent because especially in education, we need fixed costs, we need to know what we're going to spend over a year before we spend it and not be hit with, you know, bills for egress or because our workload or our data storage footprint grew tremendously, we need that, we can't have the variability that the cloud providers would give us. >> So Kevin, you explained you're hypersensitive about security and privacy for obvious reasons that we discussed, were you concerned about doing business with a company with a funny name? Was it the trial that got you through that knothole? How did you address those concerns as an IT practitioner? >> Yeah, anytime we adopt anything, we go through a risk review. So we did our homework and we checked the funny name really means nothing, there's lots of companies with funny names, I think we don't go based on the name necessarily, but we did go based on the history, understanding, you know, who started the company, where it came from, and really looking into the technology and understanding that the value proposition, the ability to provide that lower cost is based specifically on the technology in which it lays down data. So, having a legitimate, reasonable, you know, excuse as to why it's cheap, we weren't thinking, well, you know, you get what you pay for, it may be less expensive than alternatives, but it's not cheap, you know, it's reliable, and that was really our concern. So we did our homework for sure before even starting the trial, but then the trial certainly confirmed everything that we had learned. >> Yeah, thank you for that. Drew, explain the whole egress charge, we hear a lot about that, what do people need to know? >> First of all, it's not a funny name, it's a memorable name, Dave, just like theCUBE, let's be very clear about that, second of all, egress charges, so, you know, other storage providers charge you for every API call, right? Every get, every put, every list, everything, okay, it's part of their process, it's part of how they make money, it's part of how they cover the cost of all their other services, we don't do that. And I think, you know, as Kevin has pointed out, right, that's a huge differentiator because you're talking about a significant amount of money above and beyond what is the list price. In fact, I would tell you that most of the other storage providers, hyperscalers, you know, their list price, first of all, is, you know, far exceeding anything else in the industry, especially what we offer and then, right, their additional cost, the egress costs, the API requests can be two, three, 400% more on top of what you're paying per terabyte. >> So, you used a little coffee analogy earlier in our conversation, so here's what I'm imagining, like I have a lot of stuff, right? And I had to clear up my bar and I put some stuff in storage, you know, right down the street and I pay them monthly, I can't imagine having to pay them to go get my stuff, that's kind of the same thing here. >> Oh, that's a great metaphor, right? That storage locker, right? You know, can you imagine every time you want to open the door to that storage locker and look inside having to pay a fee? >> No, that would be annoying. >> Or, every time you pull into the yard and you want to put something in that storage locker, you have to pay an access fee to get to the yard, you have to pay a door opening fee, right, and then if you want to look and get an inventory of everything in there, you have to pay, and it's ridiculous, it's your data, it's your storage, it's your locker, you've already paid the annual fee, probably, 'cause they gave you a discount on that, so why shouldn't you have unfettered access to your data? That's what Wasabi does and I think as Kevin pointed out, right, that's what sets us completely apart from everybody else. >> Okay, good, that's helpful, it helps us understand how Wasabi's different. Kevin, I'm always interested when I talk to practitioners like yourself in learning what you do, you know, outside of the technology, what are you doing in terms of educating your community and making them more cyber aware? Do you have training for students and faculty to learn about security and ransomware protection, for example? >> Yes, cyber security awareness training is definitely one of the required things everyone should be doing in their organizations. And we do have a program that we use and we try to make it fun and engaging too, right, this is often the checking the box kind of activity, insurance companies require it, but we want to make it something that people want to do and want to engage with so, even last year, I think we did one around the holidays and kind of pointed out the kinds of scams they may expect in their personal life about, you know, shipping of orders and time for the holidays and things like that, so it wasn't just about protecting our school data, it's about the fact that, you know, protecting their information is something do in all aspects of your life, especially now that the folks are working hybrid often working from home with equipment from the school, the stakes are much higher and people have a lot of our data at home and so knowing how to protect that is important, so we definitely run those programs in a way that we want to be engaging and fun and memorable so that when they do encounter those things, especially email threats, they know how to handle them. >> So when you say fun, it's like you come up with an example that we can laugh at until, of course, we click on that bad link, but I'm sure you can come up with a lot of interesting and engaging examples, is that what you're talking about, about having fun? >> Yeah, I mean, sometimes they are kind of choose your own adventure type stories, you know, they stop as they run, so they're telling a story and they stop and you have to answer questions along the way to keep going, so, you're not just watching a video, you're engaged with the story of the topic, yeah, and that's what I think is memorable about it, but it's also, that's what makes it fun, you're not just watching some talking head saying, you know, to avoid shortened URLs or to check, to make sure you know the sender of the email, no, you're engaged in a real life scenario story that you're kind of following and making choices along the way and finding out was that the right choice to make or maybe not? So, that's where I think the learning comes in. >> Excellent. Okay, gentlemen, thanks so much, appreciate your time, Kevin, Drew, awesome having you in theCUBE. >> My pleasure, thank you. >> Yeah, great to be here, thanks. >> Okay, in a moment, I'll give you some closing thoughts on the changing world of data protection and the evolution of cloud object storage, you're watching theCUBE, the leader in high tech enterprise coverage. >> Announcer: Some things just don't make sense, like showing up a little too early for the big game. >> How early are we? >> Couple months. Popcorn? >> Announcer: On and off season, the Red Sox cover their bases with affordable, best in class cloud storage. >> These are pretty good seats. >> Hey, have you guys seen the line from the bathroom? >> Announcer: Wasabi Hot Cloud Storage, it just makes sense. >> You don't think they make these in left hand, do you? >> We learned today how a serial entrepreneur, along with his co-founder saw the opportunity to tap into the virtually limitless scale of the cloud and dramatically reduce the cost of storing data while at the same time, protecting against ransomware attacks and other data exposures with simple, fast storage, immutability, air gaps, and solid operational processes, let's not forget about that, okay? People and processes are critical and if you can point your people at more strategic initiatives and tasks rather than wrestling with infrastructure, you can accelerate your process redesign and support of digital transformations. Now, if you want to learn more about immutability and Object Block, click on the Wasabi resource button on this page, or go to wasabi.com/objectblock. Thanks for watching Secure Storage Hot Takes made possible by Wasabi. This is Dave Vellante for theCUBE, the leader in enterprise and emerging tech coverage, well, see you next time. (gentle upbeat music)

Published Date : Jul 11 2022

SUMMARY :

and secure solution on the market. the speed with which you and I want to get your perspectives but applied to cloud storage is, you know, you about data sovereignty. one is, you know, if you're and the elimination of and every country, you know, and how do you think in the cloud, as opposed to, you know, In addition to which, you know, you don't want to be wasting your time money to buy a Ferrari ♪ hey Drew, good to see you again, Dave, great to be the pandemic, Zero Trust, but you know, done properly and using some of the best, you know, you could talk a little bit and, you know, put in your private keys, not having to run, you know, and the best part is from vine to vine, you know, and so forth, you know, the Excellent, so thank you for that. and most folks find that within, you know, to see that you guys have done that to be a need for, you know, All right, Drew, thank you for that, Hey, I'm Nate, and we wrote We know you are, but this go to wasabi.com ♪ ♪ Cause if we had Wasabi's immutability ♪ in the beautiful Northwest Hello, it's nice to be Yeah, you bet. that supports the school in the area of IT security, in terms of all the operations we do and the right strategies to do these days in including, you know, and across the board, right? kind of the applications that you support planning, you know, in the and then it was, you know, and really looking into the technology Yeah, thank you for that. And I think, you know, as you know, right down the and then if you want to in learning what you do, you know, it's about the fact that, you know, and you have to answer awesome having you in theCUBE. and the evolution of cloud object storage, like showing up a little the Red Sox cover their it just makes sense. and if you can point your people

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Bryan Inman, Armis | Managing Risk With The Armis Platform REV2


 

(upbeat music) >> Hello everyone, welcome back to the manager risk across the extended attack surface with Armis. I'm John Furrier, your host of theCUBE. Got the demo. Got here, Bryan Inman sales engineer at Armis. Bryan, thanks for coming on. We're looking forward to the demo. How you doing? >> I'm doing well, John, thanks for having me. >> We heard from Nadir describing Armis' platform, lot of intelligence. It's like a search engine meets data at scale, intelligent platform around laying out the asset map, if you will, the new vulnerability module among other things that really solves CISCO's problems. A lot of great customer testimonials and we got the demo here that you're going to give us. What's the demo about? What are we going to see? >> Well, John, thanks. Great question. And truthfully, I think as Nadir has pointed out what Armis as a baseline is giving you is great visibility into every asset that's communicating within your environment. And from there, what we've done is we've layered on known vulnerabilities associated with not just the device, but also what else is on the device. Is there certain applications running on that device, the versions of those applications, and what are the vulnerabilities known with that? So that's really gives you great visibility in terms of the devices that folks aren't necessarily have visibility into now, unmanaged devices, IoT devices, OT, and critical infrastructure, medical devices things that you're not necessarily able to actively scan or put an agent on. So not only is Armis telling you about these devices but we're also layering on those vulnerabilities all passively and in real time. >> A lot of great feedback we've heard and I've talked to some of your customers. Rhe agentless is a huge deal. The discoveries are awesome. You can see everything and just getting real time information. It's really, really cool. So I'm looking forward to the demo for our guests. Take us on that tour. Let's go with the demo for the guests today. >> All right. Sounds good. So what we're looking at here is within the Armis console is just a clean representation of the passive reporting of what Armis has discovered. So we see a lot of different types of devices from your virtual machines and personal computers, things that are relatively easy to manage. But working our way down, you're able to see a lot of different types of devices that are not necessarily easy to get visibility into, things like your up systems, IT cameras, dash cams, et cetera, lighting systems. And today's day and age where everything is moving to that smart feature, it's great to have that visibility into what's communicating on my network and getting that, being able to layer on the risk factors associated with it as well as the vulnerabilities. So let's pivot over to our vulnerabilities tab and talk about the the AVM portion, the asset vulnerability management. So what we're looking at is the dashboard where we're reporting another clean representation with customizable dashlets that gives you visuals and reporting and things like new vulnerabilities as they come in. What are the most critical vulnerabilities, the newest as they roll in the vulnerabilities by type? We have hardware. We have application. We have operating systems. As we scroll down, we can see things to break it down by vulnerabilities, by the operating system, Windows, Linux, et cetera. We can create dashlets that show you views of the number of devices that are impacted by these CVEs. And scrolling down, we can see how long have these vulnerabilities been sitting within my environment? So what are the oldest vulnerabilities we have here? And then also of course, vulnerabilities by applications. So things like Google Chrome, Microsoft Office. So we're able to give a good representation of the amount of vulnerabilities as they're associated to the hardware and applications as well. So we're going to dig in and take a a deeper look at one of these vulnerabilities here. So I'm excited to talk today about of where Armis AVM is, but also where it's going as well. So we're not just reporting on things like the CVSS score from NIST NVD. We're also able to report on things like the exploitability of that. How actively is this CVE being exploited in the wild? We're reporting EPSS scores. For example, we're able to take open source information as well as a lot of our partnerships that we have with other vendors that are giving us a lot of great value of known vulnerabilities associated with the applications and with hardware, et cetera. But where we're going with this is in very near future releases, we're going to be able to take an algorithm approach of, what are the most critical CVSS that we see? How exploitable are those? What are common threat actors doing with these CVEs? Have they weaponized these CVEs? Are they actively using those weaponized tools to exploit these within other folks' environments? And who's reporting on these? So we're going to take all of these and then really add that Armis flavor of we already know what that device is and we can explain and so can the users of it, the business criticality of that device. So we're able to pivot over to the matches as we see the CVEs. We're able to very cleanly view, what exactly are the devices that the CVE resides on. And as you can see, we're giving you more than just an IP address or a lot more context and we're able to click in and dive into what exactly are these devices. And more importantly, how critical are these devices to my environment? If one of these devices were to go down if it were to be a server, whatever it may be, I would want to focus on those particular devices and ensuring that that CVE, especially if it's an exploitable CVE were to be addressed earlier than say the others and really be able to manage and prioritize these. Another great feature about it is, for example, we're looking at a particular CVE in terms of its patch and build number from Windows 10. So the auto result feature that we have, for example, we've passively detected what this particular personal computer is running Windows 10 and the build and revision numbers on it. And then once Armis passively discovers an update to that firmware and patch level, we can automatically resolve that, giving you a confidence that that has been addressed from that particular device. We're also able to customize and look through and potentially select a few of these, say, these particular devices reside on your guest network or an employee wifi network where we don't necessarily, I don't want to say care, but we don't necessarily value that as much as something internally that holds significantly, more business criticality. So we can select some of these and potentially ignore or resolve for determining reasons as you see here. Be able to really truly manage and prioritize these CVEs. As I scroll up, I can pivot over to the remediation tab and open up each one of these. So what this is doing is essentially Armis says, through our knowledge base been able to work with the vendors and pull down the patches associated with these. And within the remediation portion, we're able to view, for example, if we were to pull down the patch from this particular vendor and apply it to these 60 devices that you see here, right now we're able to view which patches are going to gimme the most impact as I prioritize these and take care of these affected devices. And lastly, as I pivot back over. Again, where we're at now is we're able to allow the users to customize the organizational priority of this particular CVE to where in terms of, this has given us a high CVSS score but maybe for whatever reasons it may be, maybe this CVE in terms of this particular logical segment of my network, I'm going to give it a low priority for whatever the use case may be. We have compensating controls set in place that render this CVE not impactful to this particular segment of my environment. So we're able to add that organizational priority to that CVE and where we're going as you can see that popped up here but where we're going is we're going to start to be able to apply the organizational priority in terms of the actual device level. So what we'll see is we'll see a column added to here to where we'll see the the business impact of that device based on the importance of that particular segment of your environment or the device type, be it critical networking device or maybe a critical infrastructure device, PLCs, controllers, et cetera, but really giving you that passive reporting on the CVEs in terms of what the device is within your network. And then finally, we do integrate with your vulnerability management and scanners as well. So if you have a scanner actively scanning these, but potentially they're missing segments of your net network, or they're not able to actively scan certain devices on your network, that's the power of Armis being able to come back in and give you that visibility of not only what those devices are for visibility into them, but also what vulnerabilities are associated with those passive devices that aren't being scanned by your network today. So with that, that concludes my demo. So I'll kick it back over to you, John. >> Awesome. Great walk through there. Take me through what you think the most important part of that. Is it the discovery piece? Is it the interaction? What's your favorite? >> Honestly, I think my favorite part about that is in terms of being able to have the visibility into the devices that a lot of folks don't see currently. So those IoT devices, those OT devices, things that you're not able to run a scan on or put an agent on. Armis is not only giving you visibility into them, but also layering in, as I said before, those vulnerabilities on top of that, that's just visibility that a lot of folks today don't have. So Armis does a great job of giving you visibility and vulnerabilities and risks associated with those devices. >> So I have to ask you, when you give this demo to customers and prospects, what's the reaction? Falling out of their chair moment? Are they more skeptical? It's almost too good to be true and end to end vulnerability management is a tough nut to crack in terms of solution. >> Honestly, a lot of clients that we've had, especially within the OT and the medical side, they're blown away because at the end of the day when we can give them that visibility, as I've said, Hey, I didn't even know that those devices resided in that portion, but not only we showing them what they are and where they are and enrichment on risk factors, et cetera, but then we show them, Hey, we've worked with that vendor, whatever it may be and Rockwell, et cetera, and we know that there's vulnerabilities associated with those devices. So they just seem to be blown away by the fact that we can show them so much about those devices from behind one single console. >> It reminds me of the old days. I'm going to date myself here. Remember the old Google Maps mashup days. Customers talk about this as the Google Maps for their assets. And when you have the Google Maps and you have the Ubers out there, you can look at the trails, you can look at what's happening inside the enterprise. So there's got to be a lot of interest in once you get the assets, what's going on those networks or those roads, if you will, 'cause you got in packet movement. You got things happening. You got upgrades. You got changing devices. It's always on kind of living thing. >> Absolutely. Yeah, it's what's on my network. And more importantly at times, what's on those devices? What are the risks associated with the the applications running on those? How are those devices communicating? And then as we've seen here, what are the vulnerabilities associated with those and how can I take action with them? >> Real quick, put a plug in for where I can find the demo. Is it online? Is it on YouTube? On the website? Where does someone see this demo? >> Yeah, the Armis website has a lot of demo content loaded. Get you in touch with folks like engineers like myself to provide demos whenever needed. >> All right, Bryan, thanks for coming on this show. Appreciate, Sales Engineer at Armis, Bryan Inman. Given the demo God award out to him. Good job. Thanks for the demo. >> Thanks, thanks for having me. >> Okay. In a moment, we're going to have my closing thoughts on this event and really the impact to the business operations side, in a moment. I'm John Furrier of theCUBE. Thanks for watching. (upbeat music)

Published Date : Jun 21 2022

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We're looking forward to the demo. thanks for having me. and we got the demo here in terms of the devices and I've talked to some of your customers. So the auto result feature that we have, Is it the discovery piece? to have the visibility So I have to ask you, So they just seem to be blown away So there's got to be a lot of interest What are the risks associated On the website? to provide demos whenever needed. Given the demo God award out to him. to the business operations

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Bryan Inman | Armis


 

>>Hello, welcome back to the manager risk across the extended attack surface with Armas I'm John fair host of the cube. Got the demo. God here, Brian Inman sales engineer at Armit. Brian. Thanks for coming on. We're looking forward to the demo, how you doing? >>I'm doing well, John, thanks for having me, >>You know, we heard from Nair, you know, describing arm's platform, a lot of intelligence. It's like a search engine meets data at scale intelligent platform around laying out the asset map. If you will, the new vulnerability module among other things that really solves CISO's problems, a lot of great customer testimonials. And we, we got the demo here that you're gonna give us, what's the demo about what are we, what are we gonna see? >>Well, John, thanks. Great question. And truthfully, I think as NAIA has pointed out what AIS as a baseline is giving you is, is great visibility into every asset on your that's communicating within your, within your environment. And from there, what we've done is we've layered on known vulnerabilities associated with not just the device, but also what else is on the device. What's is there certain applications running on that device, the versions of those applications and what are the vulnerabilities known with that? So that's really gives you great visibility in, in terms of the devices that folks aren't necessarily have visibility into now, unmanaged devices, OT devices, OT, and critical infrastructure, medical devices, things that you're not necessarily able to actively scan or put an agent on. So not only is Armas telling you about these devices, but we're also layer layering on those vulnerabilities all passively and in real time, >>A lot of great feedback we've heard and I've talked to some of your customers, the agent list is a huge deal. The Discover's at awesome. You can see everything and, and just getting real time information. It's really, really cool. So I'm looking forward to, for the demo for our guests, take us on that tour. Let's go with the demo for the guests today. >>All right. Sounds good. So what we're looking at here is within the Armas console is just a clean representation of the passive reporting of what Armas has discovered. So we see a lot of different types of devices, you know, from your virtual machines and personal computers, things that are relatively easy to manage, but working our way down, you're able to see a lot of different of the different types of devices that are not necessarily easy to, to get visibility into things like your up systems, IP cameras, dash cams, et cetera, lighting systems, and, and today's day and age, where everything is moving to the, that smart feature. You know, it's, it's great to have that visibility into, you know, what's communicating on my network and getting that, being able to layer on the risk factors associated with it, as well as the vulnerabilities. So let's pivot over to our vulnerabilities tab and talk about the, the ADM portion, the asset vulnerability management. >>So what we're looking at is the dashboard where we're reporting a, a, another clean representation with customizable dashboards that gives you visuals and reporting and things like new vulnerabilities as they come in, you know, what are the most critical vulnerabilities that are the, the newest as they roll in the vulnerabilities by type, we have hardware, we have application, we have operating systems. As we scroll down, we can see things to break it down by vulnerabilities, by the operating system, windows, Linux, et cetera. We can take, you know, create dashes that show you views of the, the number of, of devices that are impacted by these CVEs and scrolling down. We can see, you know, what, how long have these vulnerabilities been sitting within my environment? So how, what are the oldest vulnerabilities we have here? And then also of course, vulnerabilities by applications. So things like Google Chrome, Microsoft office. >>So we're able to give a, a good representation of the amount of vulnerabilities as they're associated to the hardware and applications as well. So we're gonna dig in and take a, a deeper look at one of these vulnerabilities here. So I'm excited to talk today about where Armas ABM is, but also where it's going as well. So we're not just reporting on things like the CVSs score from, from N N VD. We're also able to report on things like the exploitability of that, right? How, how actively is this, this CVE being exploited in the wild, right? We're reporting E EPSS scores. For example, we're able to take open source information as well as a lot of our partnerships that we have with other vendors that are giving us a lot of great value of known vulnerabilities associated with the applications and with hardware, et cetera. >>But we're where we're going with. This is we're in Fu very near future releases. We're gonna be able to, to take sort of an algorithm approach of what are the most critical CVSs that we see, how exploitable are those, what are common threat actors doing with these, these CVEs have they weaponized these CVS? Are they actively using those weaponized tools to exploit these within, within other folks' environments? And who's reporting on these. So we're gonna take all of these and then really add that Armas flavor of we already know what that device is, and we can explain. And, and so can the users of it, the business criticality of that device, right? So we're able to pivot over to the matches as we see the CVEs, we're able to very cleanly view, what are, what exactly are the devices that the CVE resides on, right? >>And as you can see, we're giving you more than just an IP address or more, you know, a lot more context, and we're able to click in and dive into what exactly are these devices and how, and more importantly, how critical are these devices to, to my, my environment, if one of these devices were to go down, if it were to be a server, if you know, whatever it may be, I would wanna focus on those particular devices and ensuring that that CVE, especially if it's an exploitable CVE were to be addressed or early, earlier than, than say the others, and really be able to manage and prioritize these another great feature about it is, you know, for example, we're looking at a, a particular CVE in terms of its its patch and build number from windows 10. So the AutoSol feature that we have, for example, we've passively detected what this particular personal computer is running windows 10 and the build and revision numbers on it. >>And then once Armas passively discovers an update to that firmware and patch level, we can automatically resolve that, giving you a, a confidence that that has been addressed from that particular device. We're also able to customize and look through and potentially select a few of these, say, you know, these particular devices reside on your guest network or an employee wifi network where we don't necessarily, I don't wanna say care, but we don't necessarily value that as much as something in, you know, internally that has holds significantly more business criticality. So we can select some of these and potentially ignore or resolve for determining reasons. As you see here, be able to really truly manage and prioritize these, these CVEs. As I scroll up, I can pivot over to the remediation tab and open up each one of these. So what this is doing is essentially Arma says, you know, through our knowledge base, been able to work with the vendors and, and pull down the patches associated with these. >>And within the remediation portion, we're able to view, for example, if we were to pull down the patch from this particular vendor and apply it to these 60 devices that you see here, right now, we're able to F to view, you know, which patches are gonna gimme the most impact as I prioritize these and take care of these affected devices. And lastly, as I pivot back, go again, where we're at now is we're able to allow the, the users to customize the organizational priority of this particular CVE, to where in terms of, you know, this has, has given us a high CVSs score, but maybe for whatever reasons it may be maybe this CVE in terms of this particular logical segment of my network, I'm gonna give it a low priority for whatever the use case may be. We have compensating controls set in place that, that render this CVE, not impactful to this particular segment of my environment. >>So we're able to add that organizational priority to that CVE and where we're going, as you can see that that popped up here, but where we're going is we're gonna start to be able to apply the, the organizational priority in terms of the actual device level. Right? So what we'll see is we'll see a, a column added to here to where we'll see the, the business impact of that device, based on the importance of that particular segment of your environment or the device type, be it, you know, critical networking device, or maybe a, a critical infrastructure device, PLCs controllers, et cetera, but really giving you that passive reporting on the CVEs in terms of what the device is within your network. And then finally we do integrate with your vulnerability, vulnerability management, and scanners as well. So if you have a scanner actively scanning these, but potentially they're missing segments of your net network, or they're not able to actively scan certain devices on your network, that's the power of Armas being able to come back in and give you that visibility of not only what those devices are for visibility into them, but also what vulnerabilities are associated with those passive devices that aren't being scanned by your network today. >>So with that that's, that concludes my demo. So I'll kick it back over to you, John. >>Awesome. Great, great walk through there. Take me through what you think the most important part of that. Is it the discovery piece? Is it the interaction what's your favorite? >>Honestly, I think my favorite part about that is, you know, in terms of being able to have the visibility into the devices, that a lot of folks don't see currently. So those OT devices, those OT devices, things that you're not able to, to run a scan on or put an agent on Armas is not only giving you visibility into them, but also layering in, as I said before, those vulnerabilities on top of that, that's just visibility that a lot of folks today don't have. So Armas does a great job of giving you visibility and vulnerabilities and risks associated with those devices. >>So I have to ask you, when you give this demo to customers and prospects, what's the reaction falling outta their chair moment? Are they more skeptical? It's almost too good to be true. And the end to end vulnerability management's is a tough nut to crack in terms of solution. >>Well, honestly, a lot of clients that we've had, you know, especially within the OT and the medical side, they're, they're blown away because at the end of the day, when we can give them that visibility, as I've said, you know, Hey, I, I didn't even know that those devices resided in that, that portion, but not only are we showing them what they are and where they are and enrichment on risk factors, et cetera. But then we show them, Hey, there's a known, you know, we've worked with that vendor, whatever it may be and, you know, Rockwell, et cetera. And we know that there's vulnerabilities associated with those devices. So they just seem to be blown away by the fact that we can show them so much about those devices from behind one single console. >>You know, it reminds me of the old days. I'm gonna date myself here. Remember the old Google maps, mashup days. This is customers. Talk about this as the Google maps for their assets. And when you have the Google maps and you have the Ubers out there, you can look at the trails, you can look at what's happening inside the, inside the enterprise. So there's gotta be a lot of interest in once you get the assets what's going on, on those, on, in those, on those networks or those roads, if you will, cuz you got in packet movement, you got things happening, you got upgrades, you got changing devices. It's always on kind of living thing. >>Absolutely. Yeah. It's what's on my network. And more importantly at times what's on those devices, right? Are the, what are the risks associated with the, the applications running on those? How are those devices communicating? And then as we've seen here, what are the vulnerabilities associated with those and how can I take action with them? >>All right. Real quick, put a plug in for where I can find the demo. Is it online is on YouTube, on the website. Where does someone see this demo? >>Yeah, the Amis website has a lot of demo content loaded. Get you in touch with folks like engineers like myself to, to provide demos whenever, whenever needed. >>All right, Brian, thanks for coming on this show. Appreciate sales engineer, Armas Brian Inman, given the demo God award out to him. Good job. Thanks for the demo. >>Thanks. Thanks for having me. >>Okay. You know, in a moment we're gonna have my closing thoughts on this event and really the impact to the business operation side. In a moment I'm John fur the cube. Thanks for watching.

Published Date : Jun 17 2022

SUMMARY :

We're looking forward to the demo, how you doing? You know, we heard from Nair, you know, describing arm's platform, a lot of intelligence. what AIS as a baseline is giving you is, is great visibility into every asset on your that's So I'm looking forward to, for the demo for our guests, take us on that tour. So we see a lot of different types of devices, you know, So what we're looking at is the dashboard where we're reporting a, a, another clean representation with customizable So I'm excited to talk today about where Armas we see the CVEs, we're able to very cleanly view, what are, And as you can see, we're giving you more than just an IP address or more, you know, say, you know, these particular devices reside on your guest network or an employee wifi network to where in terms of, you know, this has, has given us a high CVSs score, So if you have a scanner actively scanning these, but potentially they're missing segments of your net network, So I'll kick it back over to you, Take me through what you think the most important part Honestly, I think my favorite part about that is, you know, in terms of being able to have the visibility And the end to end vulnerability management's is a tough nut to crack in terms of solution. Well, honestly, a lot of clients that we've had, you know, especially within the OT and the medical side, And when you have the Google maps and you have the Ubers out there, you can look at the trails, And then as we've seen here, what are the vulnerabilities associated with those and how can I take action with them? Is it online is on YouTube, on the website. Get you in touch with folks like engineers given the demo God award out to him. Thanks for having me. and really the impact to the business operation side.

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Bradd Lewis & David Linthicum, Deloitte, Dell Technologies | Dell Technologies World 2022


 

>>The Cube Presents Dell Technologies World Brought to You by Dell. >>Hey, everyone, welcome back to the Cubes Coverage of Dell Technologies World 2022. Live from the Venetian in Las Vegas. Lisa Martin With a Volonte. This is Day two of the Cubes coverage. We've had a lot of great focus on talking about multi cloud partner ecosystems, as et cetera, the last day and a half. Now we're going to have a conversation with Dell, and we've got two guests joining us. Please welcome David Linthicum, the chief cloud strategy officer at Deloitte, and Brad Lewis, the senior vice president and GM of the global transformation office at Dell Technologies. Guys, welcome to the Cube. >>Thank you for having us. You guys >>so lots to talk about multi cloud. You can't. It's one of the biggest themes here, David. I want to start with you. One of the things that Michael Dell said in his keynote, and he said it on the Cape today is its multi cloud world by default. What does that mean to you? >>What that means is that if you don't find multi cloud, multi cloud is going to find you. It's a complex distributed system that basically is invasive to what we do within the enterprise. So anybody who's leveraging cloud computing is going to find that there is a need to leverage multiple clouds of multiple kinds of technologies. And therefore we're kind of focused on what's in between the clouds versus the clouds themselves. And I think that's okay. We're leveraging multi cloud by choice. It's driving innovation. It's driving agility. That's why people are adopting it. So whether or not you have it or not within your enterprise chances are you do. Are you going to have it pretty soon, >>right? I think stand I saw yesterday was 75% of organisations have at least 3 to 4 different clouds. What is your take on when you're talking with customers in the field? How are they? How are they managing that approach? What are they doing right? What do they Maybe not doing right. >>I think what they're doing wrong mainly was hit. That one first is that they're managing their clouds within the silos. And so, in other words, are using whatever native tools are in the particular cloud provided to do operations do security, governance, things like that. And the reality is, it's a more holistic approach that needs to be taken. We need to span these solutions across the different cloud providers and also the existing legacy systems thinking holistically about that. It's just something we haven't done ever with an I t. And now we're having to do it. Read. >>What is the global transformation office? Adele, What's your What's your role in your mission? Sure. >>So our mission is working with our customers, who are really focused on driving outcome centric types of relationship with us, so worried less about the just in and of itself and really wanting to figure out how do I take advantage of all of those capabilities that Dell and its partner ecosystem have to drive business value? Ultimately, what does a great experience look like that or a developer for my lines of business? How do I start to improve the type of agility that I've got? How do I office stuff up some of the types of flexible platforms that I'm really reading about or aspiring to be able to offer? So being able to look at that holistic through through the lens of technology, the economics of that. The operational constructs and operating models around it and being able to really take all of those assets and capabilities and map them to the types of outcomes, milestones and timelines that are relevant to that. >>Who is your ideal partner at the customer? Is it uh, C I o the line of business? Somebody in infrastructure? >>It's all of the above, I think, as we get as we get through the conversation, what will become apparent is tech as part of the answer. So it's not. It's important. It has to be considered. It has to be architected. Well, it has to be operated well. But as important as taking an increasingly more so is how to David's point, how are you going to go and build that common model of operational construct around all of these different platforms so you don't end up with a silo based approach? Application owners and driving utilisation and adoption is important and more so than it's ever been. So having those line of business tie ins and the application owners all of those different stakeholders finance and being able to set expectations well and being able to deliver against those consistently and reliably and the impact that has on confidence and investment. All of those things become part of the fabric of a collective that's about mapping to those. So there's no one set of stakeholders that we work with. But what is really important as having somebody who sits across all of those things that has the ability to call the shots and make decisions when hard decisions are having to be made because where things don't typically work well is when we get into stalemates or standoffs, where there's different factional issues or politics comes into it or somebody is not empowered? Having that governance model so that there is a senior stakeholder who can move roadblocks and make sure that we remain aligned is one of the most critical factors. >>David question for you removing those roadblocks the last two years. Obviously, we've seen a lot of organisations massively pivot multiple times right to survive and not to thrive. But we've seen so much investment in the remote workforce and now a lot of businesses facing ageing infrastructure, what do we do? How do you help them remove those roadblocks? Obviously time is of the essence right. So from a competitive perspective, what more do some of those conversations look and sound like >>they're one? Get the obstacles out of the way. In other words, if you think this is about building more data centres to have more VPN, traffic and things like that, that's not what it's all about. This is about finding solutions that provide scalability within the organisation and it's going to maintain scalability. Keep in mind, we're running to work force. People are going to work independently. They're gonna exist on their own infrastructure. They're going to have their own data which is personalised to them. They're gonna basically interact with other employees and other co workers in different, more collaborative ways. Hopefully. So the idea being that we're trying to get everything back centralised again is crazy. We need to figure out ways in which we can diversify the workforce, diversify that kind of technology we're using and leverage things that are really kind of on demand and scalable quick thinking about building data centres. >>Okay, so square the circle for me because I totally agree with what you just said. But it seems like a lot of organisations when it comes to data are taking that approach like Okay, let's centralise all the data so we can make it more manageable and more efficient to manage. Yet we talk about edge. Data is distributed by its very nature. So help me understand that Yin and Yang. >>I think it's partially we get into, obviously, the governance and the data governance and sort of all of the regulator in compliance aspects of that part of it is also emerging technologies. It's the area that's probably the least mature. We spend a lot of time figuring around how to have operational toolsets around multi cloud. Then we figured about how to have applications traverse multi cloud. Now we're moving on to the real crux of the problem and especially as translate edge start to take hold. We're generating large volumes of data is being generated at the edge. It's being generated in the in the core, and that ability to look at things holistically is going to become increasingly important. It's an area of focus for obviously us at Dell Technologies. It's where we're investing heavily and from an R and D standpoint. It's where the marketplace is going to evolve. But it's still in an early stage of maturity and being able to look at that holistically, >>so not necessarily shove it all into a single data store but enable it to be distributed and managed and and governor who should own the data life cycle. Should it be somebody in the business? Should it be somebody in I t. Should it be a data >>group? >>It's >>now. There is a long How long have we got? Well, I mean, you must have these discussions. We absolutely do, but sort of being serious about it. I think the important point is the people who ultimately are the ones who are who are responsible for getting value from that data is where it should resign. So because of the people who have the greatest insight and understanding of how of how to really get value from it, because ultimately we want to pivot from having a data conversation to how do we generate information and actionable information? It's not a data problem in and of itself, it's it's This is a business intelligence. How do we get value from this and that the best place for the data to live is the people who are going to be able to make the most of that. So >>Deloitte's gonna be having these conversations all the time with your customers. But this is, uh, an organisational discussion, isn't it? >>It's also a functional discussion. You have to remember that there's two tiers there. There's the people who own the data tier but don't necessarily want to administer the data so they know what the data is, What it does, they control how it's changed. They control how it's monitored, and we have multiple people that are distributed all over the company that do that. And then there's the people that actually run the control plane, and we get to distribute a data we're having to get to a common control plane that goes across the various databases, which is able to make the changes to the metadata and changes to the technical geeky stuff we have to do to keep data running. And so it's okay to have that. It's okay to have non technical and technical users who still maintain ownership of the data, and they work together in kind of a devops situation to make sure that we're maintaining the data to the needs of the business, and we have the business owners in there to tell us what that is. And we have the data administrators and that would actually make the changes. >>So the technology is, uh, an implementation detail in that model. Um, that's not It's not the tail wagging the dog. It's subservient to the business. Essentially, >>they're working together. And the reality is that the people who have the technical know how and have the business now how are often city in two different organisations that can exist anymore. They need to be maintained. They need to remove the barriers. And I deal with this with my clients all the time. They can't sit in silos. They need to collaborate together to make sure that the systems and the data are going to reflect and to solve the needs of the business. The only way to do that is to have collaboration at that level. >>So Lisa referenced multi cloud by default. You know, Chuck Witton was talking about that on the Cube recently. Uh, so I have often said multi clouds, Really? Multi vendor. It's like, Oh, I woke up. I got all these clouds. Okay, So what are the right strategies for customers? Where are they starting? How are they thinking about it? >>The people who are making the best progress is looking at it holistically. Looking at what does what does God look like? What are the things that are important to us? One of the capabilities were wanting to offer up and going into going into things, worried less about the tech of it. But more about how are we going to do things like accelerate business agility? How are we going to start to empower our lines of business to have first mover advantage? How do we take advantage of all of these disparate capabilities that over time it's going to vary? Who has competitive advantage? You could have one provider comes up with something that's a really compelling use case for what you're looking to do. But so if you've got the ability to be able to consume as a consistent ecosystem, all of those different partners, it's very easy to tap into that quickly and effectively delivering it. If you're trying to build things so that you're only tied into different people in different ways with different operational constructs, that don't really talk very well together. It's going to become very difficult for you to really take the maximum advantage of multi Cloud. So the thing that I would stress is, what are you actually trying to accomplish out of that work from the top down? Think about what good looks like. What are the capabilities that are meaningful and impactful to the business. And then the easiest thing in the world is to figure out which technology choices you have that enable that. But it has to be done through that lens of what is business value look like? And how do we manage that? And maximise that versus making desperate sort of distinct technology choices >>with the focus on business scene, which is absolutely critical. David, What's the GTM like between Dell and Deloitte? How do you when you bring them in? It's >>a perfect relationship. You've got to remember the customers and our clients have to have two things. Number one. They have to have a trusted adviser, and someone can bring to bear risk. Financial financial analysis, the ability to deal with technology, data, security, governance, things like that which are hard problems to solve. But do so in an objective way, making sure we're bringing the right solutions to bear to solve the problems looking after for the client as well as a technology partner that has the breath of everything you see on this floor that we can pick and choose different technologies to bring together to solve their exact needs. So having a partner like Dell is very important because ultimately allows us to pick the right solutions for the customer and bring to bear the exact solutions are going to solve their issues and do so in a way where they're going to be 100% optimised, where the solution that they're running is going to be near 100% optimisation as much as we can, and therefore that's going to value the business. Do you tend >>to these days, uh, to come into an organisation on a more sort of project basis? Or is it more things like we're talking digital transformation or data architecture? And then you figure out okay, where's the priorities? And the spending have to be is a kind of a top down or is it bottom up or a middle out? >>It tends to be a little bit of well, ultimately it ends up being both. So whether the conversation starts at a macro level and it's a more existential, how do we? How do we want to go to market and how do we want to support our business? A lot of conversations start that way. Sometimes it'll be bottom up where it is a specific project. We've got a net new application. We've got to go to market initiative, a new geography, whatever it happens to be. That is sort of what spawns that type of a dialogue. But ultimately, those two things do end up balancing out. Because if you do anything well and the expectation is that we're going to do things well, then it will grow. Or alternatively, if the aspiration is is that you want to do things in the best way possible, it will attract and pull through use cases and projects as and where required anyway. So the two things end up becoming pretty symbiotic, irrespective of whether it started as a top down. Michael meets a customer and sort of starts that way, or it's something from the grassroots up that it's more demand based from a project. >>When you have edged discussions with customers, how much of that is? You know, maybe it's the OT people or the folks out at the edge, and how much is I t involved in those discussions? >>It tends to be so. It's becoming more mainstream that it's a more holistic conversation, so a little bit is always the case. Some of the early conversations tend to be about use cases that are very business century so that you will have conversations with somebody who imagine somebody doing payments of distributed payments in financial services or something like that. And it's all about mobile banking and proximity and things. So you tend to talk to people about well, what are the potential use cases? How do you monetise some of those things? And then you talk to end up in a technology conversation or some could be potentially. Somebody says, Well, look, we've got the Capital Markets group want to do something, or the consumer banks want to go do something that's eccentric. How would we go about doing that from the organisation? We're now getting to a much greater degree of maturity with a lot of customers where it is a collaborative where you've got the person who owns the business problem or the business opportunity, plus the technology group. And it's a collaborative around. Well, what does the technology solution need to be able to offer up and deliver? And if we can do those things, how would we then go and leverage that technology and the most effective way to drive those types of business outcomes? We're talking about seeing >>a similar >>patterns. Yeah, I'm seeing very similar patterns. Ultimately, this is about tactical technology that has a strategic purpose. And you gotta remember we've had edge in one way, shape or form around for the last 30 years. We just haven't done it very well. And the thing is, we're starting to move a lot of these processes and a lot of these data collections, a lot of these analytics and a lot of knowledge engines, you know, out to the edge of the networks. And by doing so, that creates a strategic opportunity for folks in the organisations to figure out how that's going to work for them. And so it isn't necessarily a geeky conversation that we're having it strategically. We're looking to expand the way in which we're doing compute and doing data storage. It has these opportunities within the industry you're in. We're going to build this technology to make it happen. And that goes to both sides, people who do the implementation boards of directors and CEOs. But >>you can kick out if you have to, >>but they've all got to be there. And that collaboration seems like it's absolutely foundational to overall projects being successful. Guys, thank you so much for joining David me on the programme today. Talking about Dylan deployed better together and all the opportunities that there are to unlock the value and multi cloud. We appreciate your insights. >>Thanks for having us our >>pleasure. Thanks for our guests and a volonte. I'm Lisa Martin coming to you live from Las Vegas. Day two of our coverage of Dell Technologies World stick around. We'll be right back with our next guest. >>Thanks. >>Mm. Mhm. Mhm.

Published Date : May 3 2022

SUMMARY :

as et cetera, the last day and a half. Thank you for having us. What does that mean to you? It's a complex distributed system that basically is invasive to what we do within the enterprise. How are they managing that approach? And the reality is, it's a more holistic approach that needs to be taken. What is the global transformation office? all of those assets and capabilities and map them to the types of outcomes, It's all of the above, I think, as we get as we get through the conversation, massively pivot multiple times right to survive and not to thrive. to have more VPN, traffic and things like that, that's not what it's all about. Okay, so square the circle for me because I totally agree with what you just said. and that ability to look at things holistically is going to become increasingly important. so not necessarily shove it all into a single data store but enable it to be distributed So because of the people who have Deloitte's gonna be having these conversations all the time with your customers. And so it's okay to have that. It's subservient to the business. And the reality is that the people who have the technical know how and Okay, So what are the right strategies for customers? What are the capabilities that are meaningful and impactful to the business. How do you when you bring them in? Financial financial analysis, the ability to deal with technology, data, Or alternatively, if the aspiration is is that you want to do things in the best way Some of the early conversations tend to for folks in the organisations to figure out how that's going to work for them. And that collaboration seems like it's absolutely foundational to I'm Lisa Martin coming to you live from Las Vegas.

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Jeff Grimes & Serge Shevchenko, AWS | AWS Summit SF 2022


 

(bright music) >> Okay, welcome back everyone. It's theCUBE's coverage here in San Francisco, California. We're live on the show floor of AWS Summit 2022. I'm John Furrier, your host of theCUBE. And remember AWS Summit in New York city coming up this summer. We'll be there as well. And of course, re:Invent at the end of the year for all theCUBE coverage on cloud computing and AWS. The two great guests here from the APN, Global APN, Serge Shevchenko and Jeff Grimes Partner Leader. Jeff and Serge is doing partnerships. Global APN >> AWS Global Startup Program. >> Okay, say that again. >> AWS Global Startup Program. >> That's the official name. >> I love it >> Too long for me. Thanks for coming on. >> Yeah, of course. >> Yeah, appreciate it. >> Tell us about what's going on with you guys? How was you guys organized? You guys, we're obviously we're in San Francisco bay area, Silicon Valley, zillions of startups here. New York has got another one we're going to be at. Tons of startups, a lot of them getting funded, big growth in cloud, big growth in data, security, hot in all sectors. >> Jeff: Absolutely. >> So maybe we could just start with the global startup program. It's essentially a white glove service that we provide to startups that are built on AWS. And the intention there is to help identify use cases that are being built on top of AWS. And for these startups, we want to provide white glove support in co building products together, co-marketing and co-selling. Essentially, the use cases that our customers need solved that either they don't want to build themselves or perhaps more innovative. So the AWS Global Startup Program provides white glove support, dedicated headcount for each one of those pillars. And within our program, we've also provided incentives, programs, go to market activities like the AWS Startup Showcase that we've built for these startups. >> Yeah, by the way, awsstartups.com is the URL. Check it out. Okay, so your partnerships are key. Jeff, what's your role? >> So I'm responsible for leading the overall effort for the AWS Global Startup Program. So I've got a team of partner managers that are located throughout the US managing a few hundred startup ISVs right now. >> Yeah, you got a lot. >> We've got a lot. There's a lot. >> I got to ask a tough question. I'm a startup founder. I got a team. I just got my series A. We're grown and I'm trying to hire people. I'm super busy. What's in it for me? What do you guys bring to the table? I love the white glove service but translate that. What's in it for me? What do I get out of it? What's the story? >> That's a good question. Focus, I think. >> Jeff: Yeah. >> Because we get to see a lot of partners building their businesses on AWS. So from our perspective, helping these partners focus on what do we truly need to build by working backwards from customer feedback. How do we effectively go to market? Because we've seen startups do various things through trial and error and also just messaging. Because oftentimes partners or rather startups try to boil the ocean with many different use cases. So we really help them sort of laser focus on what are you really good at and how can we bring that to the customer as quickly as possible? >> Yeah, it's truly about helping that founder accelerate the growth of their company. And there's a lot that you can do with AWS but focus is truly the key word there because they're going to be able to find their little piece of real estate and absolutely deliver incredible outcomes for our customers and then they can start their growth curve there. >> What are some of the coolest things you've seen with the APN that you can share publicly? I know you got a lot going on there, a lot of confidentiality, but we're here, a lot of great partners on the floor here. I'm glad we're back at events, a lot of stuff going on, digitally with virtual stuff and hybrid. What are some of the cool things you guys have seen in the APN that you can point to? >> Yeah, absolutely. I can point to few, you can take them. So I think what's been fun over the years for me personally, I came from a startup, ran sales at an early stage startup and I went through the whole thing. So I have a deep appreciation for what these guys are going through. And what's been interesting to see for me is taking some of these early stage guys, watching them progress, go public, get acquired, and see that big day. And being able to point to very specific items that we help them to get to that point. And it's just a really fun journey to watch. >> Yeah, and part of the reason why I really love working at the AWS Global Startup Program is working with passionate founders. I just met with a founder today, he's going to build a very big business one day and watching them grow through these stages and supporting that growth, I like to think of our program as a catalyst for enterprise sort of scale. And through that we provide visibility, credibility and growth opportunities. >> A lot of partners too, what I found, talking to staff founders is when they have that milestone, they worked so hard for it. whether it's a B round, C round, or public or get bought. Then they take a deep breath and they look back at, wow what a journey it's been. So it's kind of emotional for sure, but still it's a grind. When you get funding, it's still day one. You don't stop. It's no celebrate, you got a big round or valuation. You still got to execute. >> And look it's hypercompetitive and it's brutally difficult. And our job is to try to make that a little less difficult and navigate those waters where everyone's going after similar things. >> Yeah, and I think as a group element too. I observe that startups that I meet through the APN has been interesting because they feel part of AWS. >> Serge: Totally. >> As a group of community, as a vibe there. I know they're hustling. They're trying to make things happen. But at the same time, Amazon throws a huge halo effect. That's a huge factor. You guys are the number one cloud in the business. The growth and every sector is booming. And if you're a startup, you don't have that luxury yet. And look at companies like Snowflake that built on top of AWS. People are winning by building on AWS. >> Our program really validates their technology first. So we have what's called a foundation's technical review that we put all of our startups through before we go to market. So that when enterprise customers are looking at startup technology, they know that it's already been vetted. And to take that a step further and help these partners differentiate, we use programs like the competency programs, the DevOps competency, the security competency which continues to help provide a platform for these startups, help them differentiate, and also there's go to market benefits that are associated with that. >> So let me ask the question that's probably on everyone's mind who's watching us. Actually, I asked this a lot. There's a lot of companies startups out there. Who makes the cut? Is there a criteria? God, that's not like it's sports team or anything. >> Sure. >> There's activate program, which is like there's hundreds of thousands of startups out there. Not everyone is at the APN. >> Serge: Correct. >> So ISVs, again, that's a whole nother. That's a more mature partner that might have huge market cap or growth. How do you guys focus? How do you guys focus? >> Serge: Good question. >> A thousand flowers blooming all the time. Is there a new way you guys are looking at it? I know there's been some talk about restructure or new focus. What's the focus? >> It's definitely not an easy task by any means but I recently took over this role and we're really trying to establish focus areas. So obviously a lot of the ISVs that we look after are infrastructure ISVs. That's what we do and so we have very specific pods that look after different type of partners. So we've got a security pod, we've got a DevOps pod, we've got core infrastructure, et cetera. And really we're trying to find these ISVs that can solve really interesting AWS customer challenges. >> Do you guys have a deliberate focus on these pillars? So one, infrastructure. >> Security, DevOps and data and analytics and then line of business. >> Line of business, like web marketing solutions. (group chattering) >> Yeah, exactly. >> So solutions there. >> Yeah. More solutions and the other ones are like hardcore. So infrastructure as well like storage, backup, ransomware, kind of stuff. >> Storage, networking. >> Okay, yeah, the classic. >> Database, et cetera. >> And so there's teams on each pillar. >> Yep. So I think what's fascinating for the startups that we cover is that they truly have support from a build market sell perspective. So you've got someone who's technical to really help them get the technology figured out, someone to help them get the marketing message dialed and spread, and then someone to actually do the co-sell day to day activities to help them get in front of customers. >> Probably the number one request that we always ask for Amazon is can we wish that SOC report, oh download it on the console, which we use all the time. >> Exactly. >> But security's a big deal. SREs are evolve in that role of DevOps is taking on DevSecOps. I could see a lot of customers having that need for a relationship to move things faster. Do you guys provide like escalation or is that a part of a service or not part of? >> So the partner development manager can be an escalation point, absolutely. Think of them as an extension of your business inside of AWS. >> Great and you guys, how is that partner managers measured? >> On those three pillars. >> Got it, okay. >> Are we building valuable use cases? So product development. Go to market, so go to market activities. Think blog posts, webinars, case studies, so on and so forth. And then co-sell. Not only are we helping these partners win their current opportunities that they are sourcing, but can we also help them source net new deals? >> Jeff: Yeah. >> That's very important. Top ask from the partners is get me in front of customers. Not an easy task, but that's a huge goal of ours to help them grow their top line. >> In fact, we have some interviews here on theCUBE earlier talking about that dynamic of how enterprise customers are buying. And it's interesting, a lot more POCs. I have one partner here that you guys work with on observability. They got a huge POC with Capital One and the enterprises are engaging the startups and bringing them in. So the combination of open source software, enterprises are leaning into that hard and bringing young growing startups in. So I could see that as a huge service that you guys can bring people in. >> Right and they're bringing massively differentiated technology to the table. The challenge is they just might not have the brand recognition that the big guys have. And so that's our job is how do you get that great tech in front of the right situations. >> So my next question is about the show here and then we'll talk globally. So here in San Francisco, Silicon Valley, bay area, San Francisco bay area, a lot of startups, a lot of VCs, a lot of action. So probably a big marker for you guys. So what's exciting here in SF? And then outside of SF, you guys have a global program. You see any trends that are geography-based or is it areas more mature? There's certain regions that are better. And I just interviewed a company here that's doing AWS Edge really well. It's interesting that the partners are filling a lot of holes and gaps in the opportunities with AWS. So what's exciting here, and then what's the global perspective? >> Yeah, totally. So obviously, a ton of partners from the bay area that we support, but we're seeing a lot of really interesting technology coming out of EMEA specifically. And making a lot of noise here in the United States, which is great. And so we definitely have that global presence and starting to see super differentiated technology come out of those regions. >> Yeah, especially Tel Aviv. >> Yeah. >> EMEA real quick before you get into surge. It's interesting. The VC market in Europe is hot. They've got a lot of unicorns coming in. We've seen a lot of companies coming in. They're kind of rattling their own cage right now. Hey, look at us. Let's see if they crash, but we don't see that happening. I mean, people have been predicting a crash now in the startup ecosystem for at least a year. It's not crashing. In fact, funding's up. >> The pandemic was hard on a lot of startups for sure. >> Jeff: Yeah. >> But what we've seen is many of these startups, as quickly as they can grow, they can also pivot as well. And so I've actually seen many of our startups grow through the pandemic because their use cases are helping customers either save money, become more operationally efficient, and provide value to leadership teams that need more visibility into their infrastructure during a pandemic. >> It's an interesting point. I talked to Andy Jassy and Adam Selipsky both say the same thing during the pandemic. Necessity is the mother of all invention. And startups can move fast. So with that, you guys are there to assist. If I'm a startup and I got to pivot, 'cause remember iterate and pivot, iterate and pivot so you get your economics. That's the playbook of the ventures and the models. >> Yeah, exactly. >> How do you guys help me do that? Give an example, walk me through. Pretend me I'm a startup. Hey, I am on the cloud. Oh my God, pandemic. They need video conferencing. Hey CUBE, what do I need? Serge, what do I do? >> That's a good question. First thing is just listen. I think what we have to do is a really good job of listening to the partner. What are their needs? What is their problem statement and where do they want to go at the end of the day? And oftentimes because we've worked with so many successful startups that have come out of our program, we of either through intuition or a playbook determine what is going to be the best path forward and how do we get these partners to stop focusing on things that will eventually just be a waste of time and or not provide or bring any fruit to the table, which essentially revenue. >> Well, we love startups here in theCUBE because one, they have good stories, they're on cutting edge, always pushing the envelope, and they're kind of disrupting someone else. And so they usually have an opinion they don't mind sharing on camera. So love talking to startups. We love working with you guys on our Startup Showcase, awsstartups.com. Check out awsstartups.com and check out the showcases. Final word, I'll give you guys the last word. What's the bottom line, bumper sticker for the global APN program? Summarize the opportunity for startups, what you guys bring to the table and we'll close it out. Jeff, we'll start with you. >> Totally, yeah. I think the AWS Global Startup Program's here to help companies truly accelerate their business, full stop. And that's what we're here for. >> I love it. It's a good way to put it. >> Ditto? >> Yeah. >> All right. Serge, Jeff, thanks for coming on. >> Thanks John. >> Great to see you. Love working with you guys. Hey, startups need help and the growing and huge market opportunities, the shift cloud scale, data engineering, security, infrastructure, all the markets are exploding in growth because of the digital transformation of realities here, open source and cloud. All making it happen here in theCUBE in San Francisco, California. I'm John Furrier your host. Thanks for watching. >> Let's go, John. (soft music)

Published Date : Apr 21 2022

SUMMARY :

We're live on the show Thanks for coming on. going on with you guys? So the AWS Global Startup Program awsstartups.com is the URL. for the AWS Global Startup Program. There's a lot. I love the white glove That's a good question. So we really help them sort of laser focus accelerate the growth of their company. in the APN that you can point to? I can point to few, you can take them. Yeah, and part of the reason So it's kind of emotional for And our job is to try to make I observe that startups You guys are the number and also there's go to market benefits So let me ask the question Not everyone is at the APN. How do you guys focus? What's the focus? So obviously a lot of the ISVs Do you guys have a deliberate and then line of business. Line of business, like More solutions and the other for the startups that we cover oh download it on the console, SREs are evolve in that role of DevOps So the partner development manager that they are sourcing, Top ask from the partners is So the combination of in front of the right situations. is about the show here here in the United States, in the startup ecosystem a lot of startups for sure. many of our startups grow Necessity is the mother of all invention. Hey, I am on the cloud. go at the end of the day? and check out the showcases. Startup Program's here to help It's a good way to put it. All right. in growth because of the Let's go, John.

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Nick Banich, Miebach Consulting | Coupa Insp!re 2022


 

(soft bright music) (logo swooshing) (crowd murmuring) >> Hey everyone, welcome to Las Vegas! Lisa Martin here on the ground with theCUBE about Coupa Inspire 2022. And can you hear the buzz behind me? It is so great to be in person. Nick Banich joins me, the Chief Revenue Officer and Global Partnership Manager for the Coupa Alliance at Miebach Consulting. Nick, it's great to have you on the program. >> Thanks for having me, Lisa. First time here at Inspire and it's exciting. >> Is it exciting? It's great to see this room packed. >> It is! It feels, like, the pandemic is finally- >> It does. >> Maybe behind us. >> Right, fingers crossed. (Nick chuckles) So talk to us a little bit about Miebach Consulting and a little bit about the Coupa Partnership, so the audience gets that understanding of what you guys do. >> Yeah, guess, we're kind of new to the Coupa ecosystem. You could say, we came as part of the acquisition of LLamasoft. So Miebach is a supply chain focus, advisory, consultancy, engineering firm. So we have three different business lines. Supply chain strategy, where we do things like supply chain design and the Coupa platform, planning, inventory, engineering, automation studies, and distribution centers, with the labor crunch that we're facing right now. As well as we have a digital transformation group that works on getting the decision-making as a supply chain industry into the digital realm and away from Microsoft Excel. >> Let's talk about the digitization of the supply chain. You know, one of the things that we've seen in the last couple of years is this massive acceleration to digital because businesses in every industry had no choice. But where are, what are the current trends from a digital supply chain perspective? >> You know, I think the, kind of the integration of the compression of the decision-making cycle has really gotten companies to not look at strategic decisions then operational decisions and tactical decisions in execution. That all has to be compressed now with the volatility we've all been exposed to. I mean, basically, for the past 20 years, we took the supply chain and turned it into a Swiss watch. It was very long, very well orchestrated. But with the volatility, with labor issues, with the land war in Europe, this volatility and change is requiring companies to be much more adaptive. And they've had to compress that decision cycle down and the Coupa platform, certainly, from a supply chain standpoint, absolutely helps infuse that process to shorten time from question to answer and allow you to address strategic and tactical topics in parallel to one another and not kind of waterfall down over the decision making product. >> That's important, 'cause these days, there is no time for waterfalls. So let's unpack the Coupa supply chain design platform. Talk to me about it, what it does and how it is helping that acceleration? >> Yeah, so it's incredibly powerful. And what it allows you to do is create that digital representation. We can take a three dimensional world and put it into a two dimensional linear program. And within the same platform we can optimize strategically and take a look at end to end type of supply chain decisions, nearshoring, onshoring, supplier diversification, and risk aspects. We can look at it more operationally. We're actually looking at which manufacturing plans should make what? What distribution centers should serve what customers? How do I segment my products? How do I segment my customers? Then within the same modules, you can use and go to your inventory optimization, not only optimize inventory, but also simulate it, which gives you phenomenal power in a world where there is so much uncertainty. You can apply risk in those questions of what if, so you're ready. So that way, when the thing happens, you're not that scrambling to have analysts crunch Excel files to see what do you do to normalize inventory levels or normalize your supplier base. You're able to be more proactive with the predictive and prescriptive analytics that the full suite provides for you. >> That is essential. If that's one of the lessons we've learned in the last couple of years, not if, but when. >> Nick: Yes. >> Talk to me about customers that are using the platform. What are some of the, using it well. What are some of the things that they have in common? >> You know, I think the organizations that are implementing it well, look for it. They view it as a real platform. You know, historically, supply chain design, network optimization, was seen as a tool, and companies implement it as a tool. You purchase licenses, you assign a couple of people to work on it from your analytical department and you just went with it. This is a very powerful platform to completely revolutionize how you make decisions within your supply chain. And you need to approach it the same way you approach a new warehouse management system, a new planning platform, a new labor management system, the change management aspects, the organizational aspects, the education of stakeholders on what is this, demystifying it. So it's not a black box and everybody knows what it can and should do and how best to utilize it. So those organizations that view it as more than a distribution network tool, "Hey, where do I put my new warehouse? Hey, this lease is coming up in Central Europe. It's coming up in Ohio. Do I extend the lease? Do I need to move?" That's, like, a level zero maturity on our maturity graph. The very mature companies are using it and infusing it both strategically, operational, technically, and are using it for distribution decisions, transportation decisions around mode selection, production footprint decisions. You have the capability to have a digital twin. And by having, the other thing companies struggle with is, they just build one model. >> Uh-hmm. >> I start out, I buy the product. You know, I get it built in, I move everything to the cloud and then I do a distribution solve for the U.S. And then the European group says, "Hey, that was great. That was insightful. Can we do the same thing in Europe?" And you take that model and then you add Europe into it. And then the production group says, "Hey, you know, we're thinking about changing some of our make-buy decisions. Can you model what the effect would be on total cost if we did do some nearshoring?" And all of a sudden, you turn your one model that you had built for a specific purpose into this Christmas tree where everybody's hanging their ornaments. And what you really need to do is having a modeling strategy. What type, you should have a volume, a portfolio of models you can pull from and say, "Hey, here's our strategic end to end model. Hey, here's our tactical Asian production models. Hey, here's our total landed cost for top 15% of our customers." And having that set of models, so you have right models, the right questions. >> Uh-hmm. >> That's what the companies that are really scaling this and really excelling. And you'll notice a pattern. The companies that are excelling that have the Coupa platform, typically, you'll find them on list, like, Gartner's Top 25 and things along those lines. Because it is a very powerful platform when you unlock the art of the possible with it. >> Sounds, like, those are companies that are very innovative. But where does the company, that maybe isn't there yet? How do they start? 'Cause it sounds, like, there's a tremendous wealth of potential and opportunities that the technology can deliver. Do they have to start with executive buy-in? What do you see as kind of, like, some of those early steps? >> This is a change management exercise from the very beginning. So creating that sense of urgency, creating your powerful coalition. You have to start with that. If you view this as, "Hey, we're going to have a tool, we're going to use this once, and then our supply chain's fixed for the next 10 years." I mean, I think most leaders are realizing that those days are long gone. That supply chain design has to be a continual topic at the top levels. You know, supply chain is on the lips of every politician and every (chuckles) board member right now. So this is a wonderful moment for those supply chain leaders that have wanted to infuse a greater level of digital decision-making. This is the perfect opportunity. You can get buy-in, like, you never had before. Your CFO is probably analyzing labor inflation, fuel inflation rates, disruptions on supply base, and you're probably having to deal with more pressure out of the CFO and its department than you ever had to in the past. We see it with our clients. The pressure is on with those leaders. And this allows you to very quickly be much more holistic in that decision-making. You're not relying on how good was the analyst, that made this Excel file that told you to open up this plan, move this distribution center, serve this customer base in this way. It's not based on how that data looks and how good that analyst was, you're infusing an entire practice into your organization. >> That's critical, because every company these days is a data company. If they're not, they're not going to be around. It's about the ability to have visibility extract the value from the data to make those data-driven decisions, because we don't have time. We heard a lot about that from a real-time perspective and the keynote this morning that's table stakes run any organization. >> Yeah, and with the move of the platform to the cloud, as part of the Coupa ecosystem, with the DDM, with the rapid model builder, and all those things that come along with it, it will significantly squash the amount out of time you have from question to answer. Because the first time you do this, it probably takes four months. And of that four months to ask that question, and get an answer, build your model, you know, replicate the 3D world in that 2D environment. Over half of that time is spent on cleaning data, building the baseline model, aligning with finance, they peanut butter spread certain aspects of cost onto the onto SKUs and really getting correct cost allocations for A, B, and C SKUs. You spend half your time just playing around with your data to get the model to work right now. Once you add that model, next time, question and answer infinitely quicker. But you have to have a good data strategy. You have to have the right data architecture. If you don't have that specific to supply chain, leaders really need to get on that. Because what we see a lot of times is organizations will have an enterprise data strategy. >> Uh-hmm. >> And they're going to build a data warehouse or a data lake, you know, whatever, I'm a consultant, so I'm also guilty of the buzz words. But, we kind of call it the supply chain data plan. You don't need to wait for the whole enterprise to get ready to have all of your data sorted out in a single instance, homogenize. Start collecting that supply chain data, have a data strategy around it. So that way, you can start replicating these things then you can feed it back into the enterprise data strategy. But you have to get your data right. It's the old adage garbage in garbage out. >> Right. >> It's still true to this day. No matter how powerful the analytical tools are, we're infusing machine learning, artificial intelligence into some of the solves in the platform. But if you don't have that good data, you're going to struggle. So that's a key piece to it, getting that executive buy-in and having that right data strategy will set you on a much smoother path to success than if you don't do those things. >> Right, the data strategy is critical. If not, one of the biggest competitive differentiators these days. Where is the chief data officer, the chief digital officer, the chief information officer, in these conversations that Miebach is having with customers? >> Too often, not at the forefront enough. >> Lisa: Really? >> Those clients that have that group, have that organization, and they have influencing power, those programs go much quicker, much simpler. The rate of adoption, the scalability of the program. All of a sudden, you're not thinking about, "What am I going to do with one or two analysts interacting with the product?" You're now developing apps. You have your planners interfacing with it. You have capacity managers interacting with the digital model. Those that don't have that, do have much more impetus, because it's always the adage of, "Oh, IT, what do we do? And our data's a mess. We have this data program and our IT resources are super constrained." So you have to bring those people to the table. You have to have them part of the conversation, 'cause they can be an incredible enabler if you bring them and get them bought in. >> That's a great point of those enablers. And especially, given the fact that nobody has extra time to waste here. This is a, everything is so fast moving. You mentioned supply chain being on the lips of every politician. Everybody's lips, everybody's expecting some delivery that is delayed for whatever reason. >> I mean, 12 years ago when I started with the firm, and people, "Oh, what does the firm do?" I'm like, "Oh we're a global supply chain consultancy." And they're like, "What?" >> Yeah. (laughs) >> You know, now everybody knows. And they're like, "Oh, yeah!" It's amazing that the revolution, I mean, the pandemic has been incredibly unfortunate with all the hardships and deaths and everything and still dealing with hotspots and things. I think it did bring supply chain, supply chain was struggling for a while to get a seat at the table. Organizations started having chief supply chain officers. You know, that was a new thing not that long ago. This has brought table stakes to the supply chain organization. My challenge back to us is what do we do with this now? >> Right. >> For years, as an industry, we've asked to be at the table, we're here now, spotlight's on us. It's time for us to deliver. Things like the Coupa platform are an incredible enabler of that. But you got to get it right when you roll it out. >> The spotlight's on you, but there's also a skill shortage. Talk to me about that. I just saw you do a big sigh. How can Miebach and Coupa with this platform help to mitigate some of the supply chain skills gap that organizations in every industry are facing? >> You know, it really comes down to the human element and when people talk a lot about sustainability, they talk about environmental conditions. There's a human sustainability topic we have to cover. Nobody likes being assigned to be a data analyst on a transformational project. And you're crunching Excel spreadsheets and running it sequel coding. No, no, that's not an enjoyable fulfilling task for many people. >> Lisa: No. >> There are special people that it is, and God bless (chuckles) them. So with things, like, the apps, with things, like, building out, so that way, we can take the people that you do have and have them making decisions, driving discussions around the insights the platform's giving versus just crunching numbers and building models. This is where you're going to have a much higher retainment. People are going to be excited about the job. They're going to have fun at the job because you do see a turnover of organizations that don't get the data strategy right, that people don't like being in a supply chain center of excellence in perpetuity. Again, there are certain people that are, but a lot of times, once the people get this analytical insight to how strategically the design of the company is set up, business units will grab them and give them a significant role. And then you're continually churning and replacing your COE talent. So having a talent strategy for your COE and having a strategy of how you're going to leverage, you know, we're in a world where my first grader's are learning coding, right? Like, you need to have a data strategy. So that way, that becomes your people strategy as well. And too many times, people think, "Hey, I buy the platform. I need a project strategy. What are the projects we're going to do?" And not often enough, do they talk about the people element of it to really make this work. And it absolutely has to be part of the discussion as you're setting up your center of excellence, it's people, it's processes and it's technology. >> Absolutely! >> You got to bring those three together or you real struggle a bit. >> You do. And then change management is not an easy thing to do for anybody. But one of the things you talked about, this is the pandemic as an accelerator of getting the supply chain folks to the table, being able to accelerate, getting data into the hands of people that can actually take in clean insights and make decisions based on that. So if you look into a crystal ball, what's the future of supply chain design? Where is it going? >> I believe we're going to see a lot more of movement towards applications and infusing of artificial intelligence and machine learning. It's there. It's ready to go. What a lot of companies are lacking and it goes back to what we already talked about is the data piece of it. I mean, we have been developing algorithms in a machine learning environment for three, four years now. It goes back to garbage in, and garbage out. So I think it's going to be a big element of supply chain talent, securing that, figuring out with robotic product process automation and things like that. How do you take non-value added work so you can take the talent you do have and give them more fulfilling work? I think companies are going to need to have data strategies and all that unlocks applications and things. So you can democratize, right? You have this digital twin in the cloud. How many people within the organization cross-functionally have questions about the supply chain? >> Right. >> What if this happens? What if that happens? Hey, if we do this, what does it effect upstream downstream? >> Right. >> So once you build that cloud, develop the applications that allow the entire enterprise to interface with this digital representation to play around and see what the effect is to then make better, more informed, more holistic decisions, drive more conversational, cross functionally amongst leaders, and even below the top leadership level. I think this is really where we're going to go and the companies that don't just survive, but thrive in this new normal, whatever that's going to be, is going to be the companies that get that right. >> They have to embrace that. There's no doubt. >> Nick: Have to embrace it. >> Nick, it's been great having you on the program, talking about supply chain, what's going on there, the accelerators, but also the opportunities. Thank you so much for sharing your insights. >> I appreciate the opportunity. So it's been a great conversation. I look forward to the rest of the event! >> I agree. For Nick Banich, I'm Lisa Martin on the ground in Las Vegas at Coupa Inspire 2022. Stick around, I'll be back with my next guest shortly. (bright music)

Published Date : Apr 5 2022

SUMMARY :

the ground with theCUBE Inspire and it's exciting. It's great to see this room packed. so the audience gets that and the Coupa platform, You know, one of the and the Coupa platform, Talk to me about it, to see what do you do to in the last couple of years, What are some of the things the same way you approach a new that you had built for a specific purpose that have the Coupa platform, and opportunities that the You have to start with that. It's about the ability to of the platform to the cloud, So that way, you can start of the solves in the platform. Where is the chief data officer, You have to have them that nobody has extra time to waste here. and people, "Oh, what does the firm do?" It's amazing that the revolution, Things like the Coupa platform to mitigate some of the down to the human element that don't get the data strategy right, You got to bring those three together But one of the things you talked about, and it goes back to what and even below the top leadership level. They have to embrace that. but also the opportunities. I look forward to the rest of the event! I'm Lisa Martin on the ground in Las Vegas

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Analyst Insight With Bob Laliberte


 

(upbeat music) >> Hi everybody, this is Dave Vellante. And welcome to this CUBE conversation where we welcome an ESG senior analyst, Bob Laliberte Bob, good to see you. >> Great to see you too. Thanks for having me >> Love it, I love to have the analyst sessions. Set it up. What's your scope, what's your area of expertise? >> So my coverage area right now is networking in its entirety. So that spans everything from enterprise networking, wired, wireless, campus, data center, et cetera. All the way up through telco and, in cloud networking. >> So how do you look at the landscape? One of the big things I think about a lot is how does the shift to cloud migration? How does that affect the existing, network layers? I mean, you got Cisco as the big whale and it's just, it's amazing to me. They still have whatever percent market share they have 60, 65% of the market. Are things, what's happening in the competitive landscape. How is cloud affecting that? >> That's a great question. I think the interesting piece is so many times organizations think about the network as plumbing. But the reality is the it's really important plumbing because as you talk about cloud and things get more distributed, well, guess what connects those distributed locations? It's the network. And so organizations as they've moved to the cloud you've seen a big shift with things like SD-WAN and so forth. How do I get more efficient connectivity up to that cloud? How do I not only enable able better connectivity between my data centers in the cloud, but now all my remote workers in the cloud. And so there's been a lot of big shifts going on that have driven the importance of having not only network, but secure networks. So like I said, cloud is one thing, and you're moving your applications there. But with the pandemic you saw the remote work. Think about the network administrators who we're managing, hey, I've got to control network connections between my data centers, a couple clouds and maybe dozens maybe a hundred remote branches. And now I'm connecting to 10,000 micro branches that I need to ensure that they can connect up to these applications and so forth. Hell of a lot more complex environment today than it used to be for these network teams. When we look at the, what we're seeing, how the networking providers are responding it's by driving comprehensive end-to-end solutions. So unifying, wired, wireless, and WAN. Driving efficiencies there. You're seeing even ThousandEyes for Cisco and things like that. Because they know the Internet's becoming more integral part of the corporate network. So being able to drive those types of things being able to, I think look at how to drive those operational efficiencies through AI and ML. So one of the big shifts we've seen in networking is the transition to cloud-based network management. And obviously that couple of things that helps with, first of all, the operations teams who are working remotely can more easily access it. But once all that data is up in the cloud, it creates a platform to be able to invest in AI/ML, and be able to drive intelligent alerting and even automation. And that's really what's needed because as the environments get more distributed and complex, you need to have that those operational efficiencies that automation, that intelligence to help them. >> How has remote work and hybrid work affected sort of network, spending priorities. Obviously when the pandemic hit you had to accommodate end points. And I always have this theory okay, when people come back to the office and I know it's going to be a different world but, the HQ probably needs some love as well. So has that been a tailwind for the industry? >> Absolutely, that's what we're seeing now. I think when the pandemic first hit, everyone said I've got to ramp up my VPNs. I've got to scale out my concentrators. I've got to add more firewalls in my data center. And then after a while, when they realized this was here to stay, they said, okay we just created that hub-and-spoke network that we just got rid of with SD-WAN. So what are the better solutions we can implement? So now you're seeing them not only implement better networking solutions for the remote workers. But reimagining what the campus looks like. Because it's not going to be ever 100% full or maybe it will, but how, for how many times a year will it be 100% full? So you've got to go from 80% cubes and 20% conference and collaboration areas, to 80% collaboration areas and 20% cubes. So we're seeing a lot of transition taking place in the campus environment as organizations are deploying newer technologies like Wi-Fi 6E. That have greater bandwidth to allow for those collaboration apps to run in those collaboration areas. Instead of just having the single wired conference room for video. Everyone's got to be able to run their video, voice and video collaboration apps. >> So how do you look at the landscape now? Again, you can't talk about networking without talking about Cisco. I think they, up there, I saw you and Zeus as talking about out, Cisco's quarter and other networking topics. Their long term guidance is for 60% growth for a company that size that's really outstanding. I mean, Cisco's, really has always been an execution machine of course. And it's a new era now under Chuck. There are more than ankle biters. If you look at Arista's doing pretty well there's guys like Extreme, there's others that are out there but nobody seemed to be able to unseat Cisco. What's happening in the landscape? >> I mean, that's a great question. Cisco's just been around for so long and been so big for so long. And you have to also keep in mind that with Cisco it's not just about the technology, but the fact from a if you think about it from a cultural standpoint these are workers who have been trained on Cisco since, some of them since high school. The educational component that Cisco has done has groomed generations of network technologists. So when they come into the market, they're fully familiar and used to Cisco. Plus they make a really good product and they've got products that cover everything. They cover the whole gambit. So they're still able to maintain their share. They're able to grow. They're able to move. They've made a shift last year. They announced in last spring that they were going to focus more on end-to-end. So instead of just having, hey, here's a point product, here's a point product. Here's a point product. Let's think about it in its entirety. Let's deliver a complete end-to-end solution solve bigger problems for customers, which obviously makes it much harder to remove when you're just trying to remove a piece of that single problem. But the other competitors are also having good years. And I think also the rising tide floats all boats. And so because of this distributed nature, the importance of the network, everyone is doing that. Plus obviously this has to be said, the supply chain issues where people are ordering ahead as well. But organizations, you look at Arista, they've gone from just being a data center company to expanding all the way down to the campus edge, wireless, right there creating an end-to-end environment Extreme did the same thing. They went out and made a lot of acquisitions. They pulled them all together, integrated. They're all moving to this cloud based end-to-end network management. Arista has been on a tear, bringing in a lot of, not only innovative technology, but innovative technologists. So if you look at some of the organizations they bought. I keep calling it Route 128, it's 128 Technologies. So sorry folks I live in Massachusetts. It's always been Route 128. >> You Remember when don't we. 128 Technology's Mist was their big. Mist was their, Mist was kind of like their VMware. VMware to EMC was Mist was to Juniper. And so we call it the Mistification of Juniper where every organization, every company they bring in they're rolling under that and this the AI engine. So they're bringing in 128 Technologies into that. They've got their own, their own stuff under that, their wired switches. So they've got this unified wired and wireless and WAN assurance now that they have. They've been gaining a lot of traction with that. And again, for the things we were talking about because it's far more distributed and complex. You need to have, It's not like people are getting replaced. It's not like, hey, we're leveraging this automation so that we can get rid of network teams. It's because it's getting so much more complex just to have the same number of people manage that more complex environment. We need those intelligence solutions. >> So I want to ask you about network and multi-cloud. And so it's kind of tongue in cheek because we coined this term super cloud. And so what we meant by that, so here's the premise. And I wonder you could give us your perspective. Multi-cloud, I've said many times is I think largely a symptom of multi-vendor I run in this, I run in AWS or, Azure, I've done the work to understand their primitives and or Google, whatever it is. But it's not like an abstraction layer that's floating above all those but now you're starting to see that. In fact, it re:Invent in November. The ecosystem it seemed like was everybody was focused on developing what we call these super clouds. And again, it's tongue in cheek, this abstraction layer it hides the underlying complexity of the primitives and the APIs adds incremental value on top of that. So there's a company Prosimo, which Steve Herrod, is invested in and others Praveen Akkiraju, whom I'm sure you know from Viptela. Aviatrix is another company that's sort of, Steve Malaney has come on theCUBE and talked about what they're doing. Like yeah, that's super cloud. It seems like it's something new and different than just multi-cloud which is kind of connecting in to different clouds. It's that value on top. What do you think about that? And what does that mean for networking? >> That's a really good point because we are starting to see the inception of organizations going beyond having multiple cloud providers and looking at starting to deploy applications across multiple clouds. It's still really early. The vast majority of organizations are still, I use this application for this cloud and this application for that cloud. But that's the next frontier. That's what they're trying to solve is how do I create this basically cloud fabric and make it as simple as possible. And again, all the things we've been talking about how do I, instead of you having to learn Amazon, Google, Azure networking technology, learn mine, I'll take care of it, but I'll abstract all that complexity from you and make it so much simpler to be able to connect to these interconnect, and connect to them in a seamless fashion. And so that's what they're really trying to do is they're. And the hard part is it takes really sophisticated solutions to remove that high level of complexity and make it simple for an organization to do that. So yeah, absolutely. >> If I had more time I'd make it shorter as somebody who writes a lot. And I think you're right. I think it is future. It's not definitely not here today, but the other thing is it ties into digital transformation. We used this again, throw that buzzword around but, companies not just tech company, I mean everybody's becoming like a tech company, but organizations, financial services companies, healthcare they're building their own clouds on top of the hyperscalers who spend $100 billion a year on CapEx. And that seems to be a trend that I think is going to take legs over this next decade. Just like in the previous decade everybody was thinking, okay, we're going to SaaSify our business softwares (indistinct) the world. And now it's software and cloud services are the way in which I'm going to create customer experiences. >> Correct, yeah. It's why should I go out and make an investment in technology when the technology's already there? And I can rent it for when I need it scale it as I need it and, and do all of that. I agree with that. I think that's something that we're seeing. The interesting part though is that when we look at our data points, probably let than 40% of the applications and workloads are in the cloud today. So there's still a role that the corporate data center plays. We are seeing over time. They expect that to progress and transition but I think there's still always going to be maybe a quarter of the workloads and applications may never leave. Depending on how they're built, et cetera. So there's always going to be that distributed environment where you've got workloads in the private data centers, workloads in multiple public clouds. And also, the big thing too is don't forget about the edge. We're seeing a lot more edge activity take place as organizations recognize, as they deploy more IOT devices, and want to get realtime business insights they've got to deploy the compute there. >> Well, and that's something that I wanted to ask you about, but going back to what you just said, which is, I agree with you. So that suggests to me, Bob that we're just kind of, with cloud just entering the steep part of the S curve. Amazon's headed toward $100 billion, run rate business. Maybe they probably won't get there this year but they will next year. We're entering that steep growth phase, really could be. It's incredible. But I wanted to ask you about the edge. Because you're right is we got to move compute to the edge, ARM is going to dominate. I would think, the edge. They already are with our smartphones. How do you see the cloud guys participating in the edge? Whether it was Andy Jassy, or now Adam Selipsky or anybody at Amazon. They have the dogma of in the fullness of time all workloads are going to be in the cloud. So they either have to change their definition of cloud. Or they're wrong. So what's your thought on that? >> I think it really starts coming down to what's your definition of edge. And so, much like when the cloud technologies first came about and you had all the shadow IT. Everyone running off, and everyone thought oh this is all great, until you realized you had to operationalize it and you had to pull the brakes. Stop doing that. We're going to make sure IT operations. >> Call the CIO up. Exactly, finding out where stuff was by going through accounting and seeing credit card charges. For the edge what we've seen I think is maybe organizations really saying I've got to deploy my servers in my own site. Right at that edge in order to get the lowest possible latency. And so what I think we're starting to see is organizations looking at that and saying, okay well I'm in a metro and I've got 25 locations in a metro. And I've deployed technology to every single one of those sites. Do I need it there? Or can I put it in an Equinix facility that's less than five milliseconds from all 25 sites? So I think there's starting to be this pragmatic approach of looking at let's look at the edge, let's take a look at what type of latencies. What is our definition of real time. When do we actually need the data and so forth? What kind of connectivity do we have? And then from there figure out how we go about connecting it. And so for companies like AWS and Google and Azure a lot of them there's local zones and things like that. They're deploying them in those colos because they don't have data centers in every metro but they can leverage an Equinix. They can leverage someone else's hardware that's there to deploy their software stack within that location. So I think that's something that we're starting to see more and more of as the edge. And obviously the association with the telcos as well. They've got a great footprint. If you want to get close to the edge with their colos Their home offices and things like that and whatnot. Their ability to move the compute closer to the edge, the base stations of the antennas and things like that, are certainly significant. And that's why you're seeing the wavelengths and things like that, programs like that. >> So I was going to close, but there some really interesting topics you just brought up. Call it whatever you going to call it near edge, far edge or deep edge. And you mentioned real time. Yeah. So for those Equinix data centers, I don't need, true real time. But for Tesla, I need real time. I need real time inference at the edge probably using a bunch of ARM cores and I can't go back to any cloud. How do you look at that? Both, I would think big markets. Do you have a sense as to, is one bigger than the other? Are they both just enormous or we don't even know yet. >> I'm not sure that we know yet. I think certainly, it's riding the tail of the IOTs. So the more sensors, the more things that are deployed the more that, that data businesses realize they can leverage that data to make real time business insights to drive either better experiences. And if you're in retail. So location based services and real time offer management it doesn't do any good to offer a coupon for something that you've, that's 40 yards behind you. That that's past, like you said with the cars there's, I've seen some studies recently. They say, well, based on the latency, if the command is to stop and you're at one millisecond, it stops within four inches. If you are at 50 milliseconds, it stops 10 feet later. That's a big difference. And I don't know if those numbers are right but you get the idea about the impact, what the real time impact is of. >> Margin is not huge. >> Exactly, so that's where organizations, I think first and foremost need to take a pragmatic approach to determine what is real time for us. What's our definition of it. And then that can lead them to where do I need to place this compute technology? And then that goes to how do I then connect to it? So for the Teslas and so forth, obviously you're going to want 5G connections if possible. Ultra low latency and not just any 5G. The good stuff, the millimeter bandwidth stuff that that's the ultra low latency. >> So let's wrap. So, what's going on in your research world obviously the big, big acquisition tech target they seem to be investing in ESG. You guys are really growing and hiring. That's awesome. Any research that you're working on? >> Yeah, there's a couple of couple of projects we have going on right now. We're wrapping up a four part distributed cloud research series. So we did it on distributed cloud infrastructure. Applications, observability. And now this last one is on the edge. Coincidentally. So we're working on that. We've got some new network modernization research that we've published. And we're going to be looking, from a networking perspective looking at end-to-end network modernization which will be coming out soon. >> Awesome, Bob, thanks so much for coming on theCUBE. I really would love to have you back and chat about some of those things. Observability hot space. God, I wish we had more time. >> Absolutely, appreciate it, thanks. >> And thank you for watching this CUBE conversation. This is Dave Vellante and we'll see you next time. (upbeat music)

Published Date : Mar 3 2022

SUMMARY :

Bob, good to see you. Great to see you too. Love it, I love to So that spans everything is how does the shift to cloud migration? So being able to drive and I know it's going to Everyone's got to be but nobody seemed to be Plus obviously this has to be said, And again, for the things And I wonder you could And again, all the things And that seems to be a trend that So there's always going to be So that suggests to me, Bob to what's your definition of edge. And obviously the association and I can't go back to any cloud. if the command is to stop and And then that can lead them to they seem to be investing in ESG. And now this last one is on the edge. I really would love to have you back And thank you for watching

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Accelerating Transformation for Greater Business Outcomes


 

>>Welcome back to our coverage of HBs. Green Lake announcement's gonna talk about transformation acceleration, who doesn't wanna go faster as they're transforming, right? Everybody is transforming and they want to go as fast as possible to get time to value keith White is here, he's the senior vice president and general manager of Green Lakes commercial business at HP. Michelle LaU is Green Lake cloud services solutions at HP gents. Welcome. Good to see you >>awesome to be here. Thanks so much. Great to be here. >>Dave keith, we've we've been talking virtually for >>quite some time now. >>Q three earnings beaten raise uh focusing on, you know, some real momentum uh want to understand where it's coming from. A r I've said it's headed toward a billion, I think you said 700 million was where you were at last quarter, 1100 customers, orders were up 46%,, Last quarter revenue up over 30%. Where's the momentum >>coming from? No, it's fantastic. And I think what you're seeing is, you know, the world is hybrid. So in essence customers are looking for that solution that says, hey, mere my public cloud with my on premise scenario and give me that hybrid solution and we're just seeing just tremendous momentum and interest across a variety of workloads across a variety of vertical solutions and frankly we're seeing customers basically uh lean in on really running their business on HP. Green Lake, so you know, we had a pretty exciting announcement with the s a a couple weeks back, $2 billion deal, um but again, this shows the value of what Green Lake and the on prem requirements are high level of security, high level of capability? They're doing analytics on all the data that's out there. I mean this is the number one intelligence agency in the world. Right? So super excited about that and it just validates our strategy and validates where we're going. Um the other thing that's really exciting is we're seeing a lot of customers with this whole S. A. P migration, right? Um so ongc, one of the largest oil and gas companies in India, I want to say it's one of the top five S. A. P. Implementations in the world has chosen. Green Lake is their opportunity as well, huge retailers like wal wars. Uh so worldwide we're seeing tremendous momentum. >>That's great. Congratulations on the momentum. I know you're not done uh Michelle new role for you. Awesome. Um when we covered uh discover this year in the cube, we talked about sort of new workload solutions that you guys had. Uh S. A. P. As keith was just mentioning Ml Ops V. D. I. A number of of those workloads that you were really focused on the solution side. How's that going? Give us the update there? >>No, it's coming along really well. I mean you highlighted some of the big ones there. I mean the way we are thinking about Green Lake. Right? I mean, you know, we talked about the great momentum that we've had. The question is why are we having that right? Why are missing that momentum in the market? And I think I'll kind of call out a few features of the green platform that's really making it attractive to customers. Right? What is the experience? What we're trying to do is make it a very, very seamless experience for them? Right. Quick provisioning, easy to manage, easy to monitor, kind of an automated solution. Right? So that's kind of a key element of what we're trying to offer performances. Another one. Right? I mean, the end of the day, what we're doing is we are building out our infrastructure stack and the software stack in such a way that is optimized for the performance. Right? I mean, if you take data for example, it's called the right elements to make sure that the analytics can be done in a machine learning algorithms can be run. So those are like, you know, some of the performance, I think it's a great experience is a big factor. Tco right? I mean customers are very, very focused on their cost base. Right? Especially as they are starting to run up the bills in public cloud. They're like, man, this is expensive, I need to start thinking about costs here because costs catch up pretty fast. So that's kind of another element that people are really focused on and I would say the last one being choice. Right? I mean we provide this platform which is open. Alright. So customers can use it if they want to migrate off it, they can migrate off it. We're not locking them in. So those are some of the value propositions that are really resonating in the marketplace and you're seeing that in the numbers that we just talked about. >>So keep speaking of transformation you guys are undergoing obviously a transformation your your cloud company now. Okay, so part of that is the ecosystem. The partners talk about your strategy in that regard, why you're so excited about welcoming the partners into this old Green Lake world, >>you bet and you know I'm a big fan of one plus one equals three. My seven year old daughter tells me that doesn't actually add up correctly but at the same time it's so true with what we're doing and as official just said an open platform that allows partners to really plug in so that we can leverage the power of S. A. P. Or the power of Nutanix. So the power of Citrix at the same time, all of these are solutions that require, you know deep system integration and capabilities to really be customized for that customers environment. So whether that's infosys or accenture or we pro you know that we need we need those partners as well along with our own advisory and professional services to help customers. But at the same time, you know we talked about the fact that this is really about bringing that cloud experience to the on prem world might be a data center but we're seeing a lot of customers get out of the data center management business and move into a Coehlo. And so the fact that we can partner with the ECU annexes and the Cyrus ones of the world really enable a whole new environment so that customers again can run their business and not get caught up with keeping the lights on and managing power and those types of things. And then finally I'll say, look, the channel itself is actually migrating to offer more services to their customers managed service providers, telcos, distance and resellers and now what we're providing them is that platform with which to offer their own manage services to customers in a much more cost effective cloud experience way with all the benefits of being on prem secure latency app integration and that sort of thing. So it's exciting to see the ecosystem really gate Gardner the momentum and really partner with us closely >>follow up on the partner question if I could. So partner services are part of Green Lake. It's a journey, not everything all at once. Uh but so it's essentially as simple as saying, okay, I want that service, that's my choice. Uh you've given them optionality and it's ideally as seamless as it is in HP services, that the direction that you're >>going. That's right, yeah. So the set that api set that Stalin team are building are basically saying, hey, leverage our cost analytics capabilities, leverage our capacity management, leverage the interface so that you can plug into that single control plane. And so they're making it super simple for our partner ecosystem to do that. And what I think is really important is that if you are a partner, you want to basically offer choice to the customer and if the customer decides, hey, I want to use um red hats open shift for the container platform versus rs morale offering, then they can get just as good of a first class offering with respect to that. Someone wants to use Citrix or Nutanix or VM ware for their video solution. They have that choice. And so we want to make sure we're offering customer choice for what's best for their situation, but also making sure that it's fully integrated with what we do. God thank >>You. So we see more software content of the show. I wonder if you could. I mean certainly as morale is a big piece of that. I talked earlier about margins hit record for HPE. Almost 35% gross margins. This course of software is gonna obviously push that further along um, Lighthouses, another one. How should we think about the direction that you're going >>software. Absolutely. So if you think about what we are building out here is a solution, right? This is solution that's very tightly integrated between the infrastructure stack and the soft and this software that enables it. So really there three or four components to the solution day. Right. So think about Lighthouse, which is an infrastructure stack that is optimized for what's going to run on that. Right? If it's a general purpose compute it will the infrastructure will look different. If it's a storage intensive workload, it will look different. If it's a machine learning workloads will look different. Right? So that's kind of the first component and just optimizing it for what's going to run on it. Second is, um, what we call the Green light platform, which is all about managing and orchestrating it. And what we want to do is we want to have a completely automated experience right from from the way you provisioned it to the way you run the workloads to the way you manage it, to the way you monitor it to the way partners link into it. Right to the way in the software vendors kind of sit on top of that. Right. And then we talked about escrow as well as the engine that runs it right from a container platform perspective or we spend some time talking about unified analytics today. Those are the types of data integration that power Green Lake and the last piece of software I would say is as we kind of think about the ecosystem that runs on top of Green Lake, whether it's our software or third party software. Right? They all have a place equal place on top of the green light platform. And we are very focused on building on the ecosystem. Right? So as a customer or an enterprise who wants to use you should have the choice to run you know 40 50 102 105 100 different software packages on top of Green Lake. And it should be all an automated fashion. But we have tested that in advance. There's there's commercials behind that. It becomes a very very self service provision, seamless experience from the customer's perspective. >>Great. Thank you. So keep 2020 was sort of like sometimes called the force marched to digital right? And some some customers they were already there. Uh so there's a majority now that we've been through this awful year and change, customers are kind of rethinking their digital strategies and their transformations that there can be a little bit more planned fel now you know the world didn't end and and you know I. T. Budgets kind of stabilized a bit actually, you know did better than perhaps we thought. So where are we in terms of transformations? What's the business angle? What are you seeing out there? >>Yeah. I mean customers found a lot of holes that they had in their environment because of the pandemic. I think customers are also seeing opportunities to grow pretty aggressively. You know we just announced Patrick terminals, one of the largest shipping companies in south pack and you know that whole shipping craziness that's going on right now they needed a new digital transformation in order to really make sure they could orchestrate their container ships effectively. Even we talked about Woolworth's there now, changing how they deal with their suppliers because of the Green Lake platform that they have. And so what you're seeing is, hey, you know, first phase of digital transformation public cloud was an interesting scenario. Now they're being able to be planned for like you said and say, where's the best place for me to run this for the latency required with that data, for the choice that we have from an I. S. V. Standpoint, you know, for the on prem capabilities of what we're trying to do from a security standpoint etcetera. So the nice thing is we've seen it move from, you know, hey, we're just trying to get the basic things modernized into truly modernizing data centers, monetizing the data that I have and continuing to transform that environment for their customers, partners, employees and products >>kind of a left field question a bit off topic, but certainly related edge. You guys talk about edge a lot. Hybrid is clear. I think in people's minds you've got an on prem you're connecting to a cloud maybe across clouds? Is edge an extension of hybrid or is it today sort of a bespoke opportunity that maybe we'll come back to this new version of cloud, What's happening at the edge >>that you see? Yeah. So let me just uh I mean think of the edge as it's a continuum. Right? The way at least we think about it, it's not data center or the edge. Right. Think of it as, you know, there's a data center, uh there's a hyper scale data center, there's a data center, there's a closet somewhere, right? There's a cola opportunity, Right? And then you're running something in the store. Right? So let's take the example of a retailer. They're running something in the store and what are they running? They're running? Point of service applications or they're running IOT devices. Right. And at some point they have to connect back into the cloud. Right. So we actually have, you know, something to find van capabilities that connect, you know, uh you know, the Edge devices or edge analytics back into the cloud, we actually have a small form factor kubernetes um operating system that runs on the edge. Right. So we think of all of that as kind of a distributed environment in which Edge is one place where the application runs and where the data sites but it needs to be connected back and so we provide the connectivity back, we provide the mechanism by which we run it and then there's a security model, especially around sassy that is emerging on securing that. So that's kind of how we think about it as part of the overall distributed architecture that we are building and that's where the world will be >>another node in the cloud. >>Another note in the distributed world. Exactly >>yeah. I think the other thing to think about with the edges that this is where the majority of your data is actually getting created. Right? You talked about IOT devices, you know, you'll hear from Zen's Act and what they're doing with respect to autonomous driving with vehicles. You know, we talk about folks like ab that are building the factory of the future and robotics as a service in order to be able to really make sure that that precision happens at that at that point. So a ton of data is coming from that. And so again, how do you analyze that? How do you monetize that? How do you make decisions off of it? And it's it's an exciting place for us. So it's great to have all the connectivity we talked >>about last question, maybe both could address it. Uh we've we we used to see this cadence of of products often times in the form of boxes come out from HP and HP. Now we're seeing a cadence of services, we're seeing more capabilities across this, this this this green lake uh state that you guys are building out. What should we expect in the future? What are the kinds of things that we should evaluate you on? >>Well, I'll start and then maybe you can jump in but you know, the reality is we are becoming much deeper partners with our customers right there looking to us to say help me run my data center, help me improve my data and analytics. Help me at the edge so that I can have the most effective scenario. So what you're seeing from us is this flip from hardware provider into deep partnerships with that with the open platform. I'd say the second thing that we're doing is we're helping them fuel that digital transformation because again, they're looking for that hybrid solution. And so now they're saying, hey HP come and showcase all the experience you have from point next from your advisor and professional services and help me understand what other customers are doing so that I can implement that faster, better, cheaper, easier, etcetera. And then from a product standpoint, kind of a ton of great things. >>That's exactly right. I mean uh we are taking a very, very focused customer back view as we are looking at the future of Green Lake. Right. And exactly the way kids said, right, I mean it's all about solving customer problems for us. Some customer problems are still in the data center, some of them are in close, some customer problems are in the edge. So they're all uh fair game for us as we think about, you know, what we are going to be building out and do your point earlier. Dave it's not about, you know, a server or storage is the institutions right. And the solutions have to have integrated hardware, integrated software, staff, integrated services. Right. There are partners who sell that, who service that and all that entire experience from a customer perspective has to be a seamless. Right? And it's just in our cloud platform, we kind of help the customer run it and manage it and we give them kind of the best performance at the lowest cost, which is what they're looking for. So that's kind of what you'll see us. You'll see more of a cadence of these services can come out, but it's all going in that direction in helping customers with new solutions. >>A lot of customer problems out there, which your opportunities and you know, generally the hyper scale as they are good at solutions. They don't, you know, there's not a lot of solution folks like that. That's a that's a wonderful opportunity for you to build on on top of that huge gift, that Capex gift >>at the hyper scholars have given us all. That's right. And we're seeing the momentum happen. So it's exciting. That's cool guys. Hey, thanks a lot for coming to the cube. Yeah, Yeah. All right, >>okay. And thank you for watching keep it right there more action from HP. Es Green Lake announcements, you're watching the cube. Mm. Mm

Published Date : Sep 28 2021

SUMMARY :

Good to see you awesome to be here. it's headed toward a billion, I think you said 700 million was where you were at last quarter, 1100 customers, Um the other thing that's really exciting is we're seeing a lot of customers with this whole S. A. P migration, in the cube, we talked about sort of new workload solutions that you guys had. I mean the way we are thinking about Green Lake. So keep speaking of transformation you guys are undergoing obviously a transformation your your cloud company now. And so the fact that we can partner with the ECU annexes and the Cyrus ones of the world really as seamless as it is in HP services, that the direction that you're leverage the interface so that you can plug into that single control plane. I wonder if you could. it to the way you run the workloads to the way you manage it, to the way you monitor it to the way partners strategies and their transformations that there can be a little bit more planned fel now you know the world terminals, one of the largest shipping companies in south pack and you I think in people's minds you've got an it as part of the overall distributed architecture that we are building and that's where the world will be Another note in the distributed world. So it's great to have all the connectivity we talked What are the kinds of things that we should evaluate And so now they're saying, hey HP come and showcase all the experience you have from point next fair game for us as we think about, you know, what we are going to be building out and do your point earlier. They don't, you know, there's not a lot of solution folks like that. at the hyper scholars have given us all. And thank you for watching keep it right there more action from HP.

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Sandy Carter, AWS & Lynn Martin, VMware | AWS Summit DC 2021


 

value in jobs is probably the most rewarding >>things I've ever been involved >>in And I bring that energy to the queue because the cube is where all the ideas are and where the experts are, where the people are And I think what's most exciting about the cube is that we get to talk to people who are making things happen, entrepreneurs ceo of companies, venture capitalists, people who are really on a day in and day out basis, building great companies and the technology business is just not a lot of real time live tv coverage and and the cube is a non linear tv operation. We do everything that the T. V guys on cable don't do. We do longer interviews. We asked tougher questions. We >>ask sometimes some light questions. We talked about the person and what >>they feel about it's not prompted and scripted. It's a conversation authentic and for shows that have the cube coverage and makes the show buzz that creates excitement. More importantly, it creates great content, great digital assets that can be shared instantaneously to the world. Over 31 million people have viewed the cube and that is the result of great content, great conversations and I'm so proud to be part of a Q with great team. Hi, I'm john barrier, Thanks for watching the cube boy. >>Okay, welcome back everyone cube coverage of AWS amazon web services public sector summit in person here in Washington D. C. I'm john Kerry host of the cube with Sandy carter and Lynn martin Vm ware Vice president of government education and healthcare. Great to see you both cube alumni's although she's been on since 2014 your first time in 2018 18 2018. Great to see you. Great to see you. Thanks for coming on. Yeah, thanks for having us. So VM ware and 80 of us have a huge partnership. We've covered that announcement when Andy and Pat nelson was the Ceo. Then a lots happened, a lot of growth. A lot of success. Congratulations. Thank you. What's the big news with AWS this year in >>public sector. So we just received our authorization to operate for Fed ramp high. Um and we actually have a lot of joint roadmap planning. You are kicking off our job today with the Department of Defense and I. L five for the defense customers is also in process. So um a lot of fruits of a long time of labor. So very excited, >>awesome. So explain what does the Fed ramp authority to operate mean? What is >>that all about? So I would say in a nutshell, it's really putting a commercial offering through the security protocols to support the federal government needs. Um and there's different layers of that depending on the end user customers. So Fed ramp i across this, across all the civilian and non classified workloads in the federal government. Um probably applicability for state, local government as well with the new state Gramp focus. Um Fed ramp. I will meet or exceed that. So it will be applicable across the other parts of the government as well and all operated, you know, in a controlled environment jointly. So you get the VM ware software stack on top of the platform from A W. S and all the services that is more VM >>ware, faster deployed usage, faster acceleration. >>Yeah, so I would say um today the government operates on VM ware across all of the government, state, local and federal, um some workloads are still on prem many and this will really accelerate that transformation journey to the cloud and be able to move workloads quicker onto the BMC on AWS platform without free architect in your >>application, without giving away any kind of VM World Secret because that's next week. What is the value proposition of VM ware cloud, on AWS? What is the, what is the, what is the main value proposition you guys see in the public >>sector? So I see three and then Sandy chime in their two, I would say, you know, the costs in general to operate In the Cloud vs on prem or significant savings, we've seen savings over 300% on some customers. Um the speed on the application movement I think is a >>huge >>unique benefit on BMC on AWS. So traditionally to move to native cloud, you have to really do a lot of application were to be able to move those workloads where on BMC on AWS to move them pretty fast. And it also leverages the investments that the government agencies have already made in their operational tools and things of that nature. So it's not like a full reinvestment for something new but really leveraging both the skill sets in the data center in the I. T. Shops and the tools and investments you've bought over the past. And then the third area I would say is really getting the agility and flexibility and speed of a cloud experience. >>What's your, what's your reaction to the partnership? >>You know, we were just talking uh in a survey to our customers and 67% of them said that the velocity of the migration really matters to them. And one of the things that we do really well together is migrate very quickly, so we have workloads that we've migrated that have taken you know weeks months uh as opposed to years as they go over, which is really powerful. And then also tomorrow VM ware is with us in a session on data led migration. We were talking about data earlier and VM ware cloud on Aws also helps to migrate over like sequel server, database oracle databases so that we can also leverage that data now on the cloud to make better decisions and >>real time decisions as >>well. It's been really interesting to watch the partnership and watching VM ware transform as well, not only the migrations are in play with the public sector, there's a lot of them, believe me, healthcare, you name every area. It's all, all those old systems are out there. You know, I'm talking about out there. But now with microservices and containers, you've got tansy and you got the whole cloud, native VM ware stack emerging that's going to allow customers to re factor This is a dynamic that is kind of under reported >>Migration is one thing. But I think, I think that the whole Tan Xue portfolio is one of the most interesting things going on in VM ware. And we also have some integration going on on D. M. C on AWS with tan to we don't have that pentagram. Yeah. For the government market, but it's on the road mapping plans and we have other customers And I would say, you know, some of my non federal government customers were able to move workloads in hours, not even days or weeks. There you go, literally back and forth. And very impressive on the BMC on AWS platform. So, um, as we expand things in with the Tan Xue platform is, you know, Sandy talked about this yesterday and our partners summit, Everyone's talking about containers and things like that. VM ware is doing a lot of investment around the cooper Netease plus the application migration work and things of that nature. >>I'd love to get you guys reaction to this comment because I've seen a lot of change. Obviously we're all seeing it. I've actually interviewed a bunch of aWS and VM ware customers and I would call um some of the categories skeptics the old school cloud holding the line. And then when the pandemic hit those skeptics flip over because they see the value. In fact I actually interviewed a skeptic who became an award winner who went on the record and said I love hey w I love the cloud. I was a skeptic because you saw the value the time to value. This is really a key dynamic. I know it's kind of thrown out a lot of digital transformation or I. T. Modernization but the agility and that kind of speed. It becomes the number one thing. What's your reaction to the skeptics converting? And then what happens >>next? Um So I think there's still a lot of folks in I. T. That our tree huggers or I call him several huggers uh um pick your term. And I think that um there is some concern about what their role will be. So I think one of the differences delivering cloud services to your internal constituents is really understand the business value of the applications and what that delivers from a mission perspective back to your client. And that's a shift for data center owners to really start thinking more from the customer mission perspective than or my servers running you know, do you have enough storage capacity blah blah blah. So I think that creates that skepticism and part of that's around what's my role going to be. So in the cloud transformation of a customer, there's all this old people part that becomes really the catalyst and I think the customers that have been very sad and really leverage that and then retool the business value back to the end users around the mission have done the best job. >>I mean we talk about this all the time, it's really hard to get the best debris partners together and then make it all work cloud, it becomes easier than doing it very bespoke or waterfall way >>Yeah, I have to say with the announcement yesterday, we're going to have a lot more partner with partners. So you and I have talked about this a few times where we bring partners together to work with each other. In fact, Lynn is going to go meet with one of those partners right after the interview um that want to really focus in on a couple of particular areas to really drive this and I think, you know, part of the, you know, as your re factoring or migrating VMro over the other big benefit is skills, people have really strong, these fear skills, the sand skills, >>operation >>operation tools Yeah. And so they want to preserve those, I think that's part of the beauty of doing VM ware cloud on Aws is you get to take those skills with you into the new world as well, >>you know, I was going to just ask the next question ai ops or day two operations, a big buzzword Yeah and that is essentially operation mindset, that devoPS DEVOps two is coming. Emily Freeman gave a keynote with our last event we had with with amazon public showcase revolution and devops devoPS 2.0 is coming which is now faster, security is built in the front end, so all these things are happening so now it's coming into the public sector with the GovCloud. So I have to ask you Lynn what are some of the big successes you've had with on the gulf cloudy, just Govcloud. >>So I would say we've had a lot of customers across the state local side especially um that weren't waiting for fed ramp and those customers were able to move like I mentioned this earlier and you guys just touched on it. So I think the benefit and the benefit, one of our best customers is Emmett Right? Absolutely mitt, God bless them. They've been on every cloud journey with VM ware since 2014 we moved in my three years now and talk about a skeptic. So although Mark is very revolutionary and tries new things, he was like oh who knows and literally when we moved those workloads it was minutes and the I. T shop day one there was no transformation work for them, it was literally using all the tools and things in that environment. So the progress of that and the growth of the applications that have been able to move their things. That took 2 to 3 years before we're all done within six months and really being able to expand those business values back out for the services that he delivers to the customers. So I think you'll see quite a bit across state, local federal government. You know, we have U. S. Marshals, thank them very much. They were our sponsor that we've been working with the last few years. We have a defense customer working with us around aisle five. >>Um you know, if we could also thank Coal Fire because Cold Fire is one of our joint partners talking about partner partners and they were played a critical role in helping BM We're cloud on AWS and get the fed ramp high certifications. >>They were R three p. O. We hired them for their exercise expertise with AWS as well as helping the BMR. >>Well the partnership with the war has been a really big success. Remember the naysayers when that was announced? Um it really has worked out well for you guys. Um I do want to ask you one more thing and we don't mind. Um One of the biggest challenges that you see the blockers or challenges from agencies moving to the cloud cover cloud because you know, people are always trying to get those blockers out of the way but it's an organizational culture is a process technology. What's your what's your take on that land. Um >>I think a lot does have to do with the people and the organizational history. I think somewhere you need a leader and a champion that really wants to change for good. I call Pat, used to call a tech for good. I love that. Right to really, you know, get things moving for the customers. I mean one of the things I'm most proud about supporting the government business in general though is really the focus on the mission is unparalleled, you know, in the sectors we support, you say, education or government or healthcare. Right? All three of those sectors, there's never any doubt on what that focuses. So I think the positives of it are like, how do you get into that change around that? And that could be systems, there's less what's VMC ON AWS as we mentioned, because the tools already in the environment so they know how to use it. But I do think there's a transformation on the data center teams and really becoming moving from technology to the business aspects a little bit more around the missions and things of that. >>What's interesting is that it's so, I mean, I actually love this environment even though it's kind of hard on everyone. Education and health care have been disrupted unprecedented ways and it's never gonna change back? Remember healthcare, hip data silos, silos, education don't spend on it. >>That education was the most remarkable part. Unbelievable. I started working in february before school started with one of the large cities everyone can guess and just the way they were able to pivot so fast was amazing and I don't think anybody, I think we did like five years of transformation in six months and it's never going to go back. >>I completely a great yes education. We just did a piece of work with CTS around the world and education is one of the most disrupted as you said health care and then the third one is government and all three of those are public sector. So the three most disruptive sectors or mission areas are in public sector which has created a lot of opportunity for us and our partnership to add value. I mean that's what we're all about right customer obsession working backwards from the customer and making sure that our partnership continues to add value to those customers >>while we love the tech action on the cube. Obviously we'd like to document and pontificate and talk about it. Digital revolution. Every application now is in play globally. Not just for I. T. But for society, public sector more than ever is the hottest area on the planet. >>Absolutely. And I would say that now our customers are looking at E. S. G. Environmental, they want to know what you're doing on sustainability. They want to know what you're doing for society. We just had a bid that came in and they wanted to understand our diversity plan and then open governance. They're looking for that openness. They're not just artificial intelligence but looking at explainable AI as well. So I think that we have a chance to impact environment societies and governance >>and you mentioned space earlier. Another way I talked with closure. I mean I'm an interview today too, but what's happening with space and what you can monitor disasters, understand how to deploy resources to areas that might have challenges, earthquakes or fires or other things. All new things are happening. >>Absolutely. And all that data people like to say, why are you spending money on space? There's so many problems here, but that data that comes from space is going to impact us here on earth. And so all the things that we're doing, all that data could be used with VM ware cloud on AWS as well. >>Well, you watch closely we got some space coverage coming. I got a big scoop. I'm gonna release soon about something behind the dark side of the moon on in terms of space sovereignty coming a lot of action, cybersecurity in space. That's really heavy right now. But >>aren't you glad that VMC cloud on AWS isn't hidden on the dark side of the moon. It's >>right on the congratulations. Thanks for coming on. You guys are doing great. Thanks for >>thanks for sharing. Congratulations. >>Okay, cube coverage here continues. AWS public sector summit in Washington D. C live for two days of coverage be right back. Thank you. Mhm. Mhm mm mm hmm.

Published Date : Sep 28 2021

SUMMARY :

We do everything that the T. V guys on cable don't do. We talked about the person and what that is the result of great content, great conversations and I'm so proud to be part of a Q with great team. sector summit in person here in Washington D. C. I'm john Kerry host of the cube with Sandy carter and I. L five for the defense customers is also in process. So explain what does the Fed ramp authority to operate mean? parts of the government as well and all operated, you know, What is the value proposition of VM ware cloud, on AWS? Um the speed on the application movement I think is a to move to native cloud, you have to really do a lot of application were to be able to move those workloads And one of the things that we do really well together is migrate very quickly, not only the migrations are in play with the public sector, there's a lot of them, believe me, For the government market, but it's on the road mapping plans and we have other customers And I would I'd love to get you guys reaction to this comment because I've seen a lot of change. So in the cloud transformation of a customer, In fact, Lynn is going to go meet with one of those partners right after the interview um that cloud on Aws is you get to take those skills with you into the new world as well, So I have to ask you Lynn what are some of the big successes So the progress of that and the growth of the applications that have been able to move their Um you know, if we could also thank Coal Fire because Cold Fire is one of our joint partners talking about partner as helping the BMR. Um One of the biggest challenges that you see the blockers or challenges I think a lot does have to do with the people and the organizational What's interesting is that it's so, I mean, I actually love this environment even though it's kind of hard on everyone. just the way they were able to pivot so fast was amazing and around the world and education is one of the most disrupted as you said health care Not just for I. T. But for society, public sector more than ever is the hottest area on the planet. So I think that we have a chance to impact environment societies and governance but what's happening with space and what you can monitor disasters, understand how to deploy And so all the things that we're doing, all that data could be used with VM ware cloud on AWS as well. behind the dark side of the moon on in terms of space sovereignty coming aren't you glad that VMC cloud on AWS isn't hidden on the dark side of the moon. right on the congratulations. thanks for sharing. AWS public sector summit in Washington D.

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INSURANCE V1 | CLOUDERA


 

>>Good morning or good afternoon or good evening, depending on where you are and welcome to this session, reduce claims, fraud, we're data, very excited to have you all here. My name is Winnie castling and I'm Cloudera as managing director for the insurance vertical. First and foremost, we want to let you know that we know insurance. We have done it for a long time. Collectively, personally, I've done it for over 30 years. And, you know, as a proof of that, we want to let you know that we insure, we insure as well as we do data management work for the top global companies in the world, in north America, over property casualty, general insurance health, and, um, life and annuities. But besides that, we also take care of the data needs for some smaller insurance companies and specialty companies. So if you're not one of the huge Glomar conglomerates in the world, you are still perfectly fine with us. >>So >>Why are we having this topic today? Really digital claims and digital claims management is accelerating. And that's based on a couple of things. First and foremost, customers are asking for it. Customers are used to doing their work more digitally over the last descending year or two. And secondly, with the last year or almost two, by now with the changes that we made in our work processes and in society at large around cuvettes, uh, both regulators, as well as companies have enabled digital processing and the digital journey to a degree that they've never done before. Now that had some really good impacts for claims handling. It did meant that customers were more satisfied. They felt they have more control over their processes in the cloud and the claims experience. It also reduced in a lot of cases, both in commercial lines, as well as in personal lines, the, um, the, the time periods that it took to settle on a claim. However, um, the more digital you go, it, it opened up more access points for fraud, illicit activities. So unfortunately we saw indicators of fraud and fraud attempts, you know, creeping up over the last time period. So we thought it was a good moment to look at, you know, some use cases and some approaches insurers can take to manage that even better than they already >>Are. >>And this is how we plan to do that. And this is how we see this in action. On the left side, you see progress of data analytics and data utilization, um, around, in this case, we're talking about claims fraud, but it's a generic picture. And really what it means is most companies that start with data affords pretty much start around data warehousing and we eliminate analytics and all around BI and reporting, which pretty much is understanding what we know, right? The data that we already have utilizing data to understand better what we know already. Now, when we move to the middle blue collar, we get into different types of analytics. We get into exploratory data science, we get to predictions and we start getting in the space of describing what we can learn from what we know, but also start moving slowly into predicting. So first of all, learn and gather insights of what we already know, and then start augmenting with that with other data sets and other findings, so that we can start predicting for the future, what might happen. >>And that's the point where we get to AI, artificial intelligence and machine learning, which will help us predict which of our situations and claims are most likely to have a potential fraud or abuse scenario attached to it. So that's the path that insurers and other companies take in their data management and analytics environments. Now, if you look at the right side of this light, you see data complexity per use cases in this case in fraud. So the bubbles represent the types of data that are being used, or the specific faces that we discussed on the left side. So for reporting, we used a TPA data, policy verification, um, claims file staff data, that it tends to be heavily structured and already within the company itself. And when you go to the middle to the more descriptive basis, you start getting into unstructured data, you see a lot of instructor texts there, and we do a use case around that later. >>And this really enables us to better understand what the scenarios are that we're looking at and where the risks are around. In our example today, fraud, abuse and issues of resources. And then the more you go to the upper right corner, you see the outside of the baseball field, people refer to it, you see new unstructured data sources that are being used. You tend to see the more complex use cases. And we're looking at picture analysis, we're looking at voice analysis there. We're looking at geolocation. That's quite often the first one we look at. So this slide actually shows you the progress and the path in complexity and in utilization of data and analytical tool sets to manage data fraud, fraud, use cases, optimally. >>Now how we do that and how we look at at a Cloudera is actually not as complicated as, as this slight might want to, um, to, to give you an impression. So let's start at the left side at the left side, you see the enterprise data, which is data that you as an organization have, or that you have access to. It doesn't have to be internal data, but quite often it is now that data goes into a data journey, right? It gets collected first. It gets manipulated and engineered so that people can do something with it. It gets stored something, you know, people need to have access to it. And then they get into analytical capabilities who are inside gathering and utilization. Now, especially for insurance companies that all needs to be underpinned by a very, very strong security and governance, uh, environment. Because if not the most regulated industry in the world, insurance is awfully close. >>And if it's not the most regulated one, it's a close second. So it's critically important that insurers know, um, where the data is, who has access to it for Rodriguez, uh, what is being used for so terms like lineage, transparency are crucial, crucially important for insurance. And we manage that in the shared data experience. So it goes over the whole Cloudera platform and every application or tool or experience you use would include Dao. And on the right side, you see the use cases that tend to be deployed around claims and claims fraud, claims, fraud management. So over the last year or so, we've seen a lot of use cases around upcoding people get one treatment or one fix on a car, but it gets coded as a more expensive one. That's a fraud scenario, right? We see also the more classical fraud things and we see anti money laundering. So those are the types of use cases on the right side that we are supporting, um, on the platform, uh, around, um, claims fraud. >>And this is an example of how that actually looks like now, this is a one that it's actually a live one of, uh, a company that had, um, claims that dealt with health situations and being killers. So that obviously is relevant for health insurers, but you also see it in, um, in auto claims and counterclaims, right, you know, accidents. There are a lot of different claims scenarios that have health risks associated with it. And what we did in this one is we joined tables in a complex schema. So we have to look at the claimant, the physician, the hospital, all the providers that are involved procedures that are being deployed. Medically medicines has been utilized to uncover the full picture. Now that is a hard effort in itself, just for one claim and one scenario. But if you want to see if people are abusing, for example, painkillers in this scenario, you need to do that over every instant that is member. >>This claimant has, you know, with different doctors, with different hospitals, with different pharmacies or whatever that classically it's a very complicated and complex, um, the and costly data operation. So nowadays that tends to be done by graph databases, right? So you put fraud rings within a graph database and walk the graph. And if you look at it here in batch, you can see that in this case, that is a member that was shopping around for being killers and went through different systems and different providers to get, um, multiple of the same big LR stat. You know, obviously we don't know what he or she did with it, but that's not the intent of the system. And that was actually a fraud and abuse case. >>So I want to share some customer success stories and recent, uh, AML and fraud use cases. And we have a couple of them and I'm not going to go in an awful lot of detail, um, about them because we have some time to spend on one of them immediately after this. But one of them for example, is voice analytics, which is a really interesting one. And on the baseball slide that I showed you earlier, that would be a right upper corner one. And what happened there is that an insurance company utilized the, uh, the voice records they got from the customer service people to try to predict which one were potentially fraud list. And they did it in two ways. They look at actually the contents of what was being said. So they looked at certain words that were being used certain trigger words, but they also were looking at tone of voice pitch of voice, uh, speed of talking. >>So they try to see trends there and hear trends that would, um, that would bring them for a potential bad situation. Now good and bad news of this proof of concept was it's. We learned that it's very difficult just because every human is different to get an indicator for bad behavior out of the pitch or the tone or the voice, you know, or those types of nonverbal communication in voice. But we did learn that it was easier to, to predict if a specific conversation needed to be transferred to somebody else based on emotion. You know, obviously as we all understand life and health situations tend to come with emotions, or so people either got very sad or they got very angry or so the proof of concept didn't really get us to a firm understanding of potential driverless situation, but it did get us to a much better understanding of workflow around, um, claims escalation, um, in customer service to route people, to the right person, depending on what they need. >>And that specific time, another really interesting one was around social media, geo open source, all sorts of data that we put together. And we linked to the second one that I listed on slide here that was an on-prem deployment. And that was actually an analysis that regulators were asking for in a couple of countries, uh, for anti money laundering scams, because there were some plots out there that networks of criminals would all buy the low value policies, surrendered them a couple of years later. And in that way, God criminal money into the regular amount of monetary system whitewashed the money and this needed some very specific and very, very complex link analysis because there were fairly large networks of criminals that all needed to be tied together, um, with the actions, with the policies to figure out where potential pain points were. And that also obviously included ecosystems, such as lawyers, administrative offices, all the other things, no, but most, you know, exciting. >>I think that we see happening at the moment and we, we, you know, our partner, if analytics just went live with this with a large insurer, is that by looking at different types that insurers already have, um, unstructured data, um, um, their claims nodes, um, repour its claims, filings, um, statements, voice records, augmented with information that they have access to, but that's not their ours such as geo information obituary, social media Boyd on the cloud. And we can analyze claims much more effectively and efficiently for fraud and litigation and alpha before. And the first results over the last year or two showcasing a significant degree is significant degrees in claims expenses and, um, and an increase at the right moment of what a right amount in claims payments, which is obviously a good thing for insurers. Right? So having said all of that, I really would like to give Sri Ramaswami, the CEO of infinite Lytics, the opportunity to walk you through this use case and actually show you how this looks like in real life. So Sheree, here >>You go. So >>Insurers often ask us this question, can AI help insurance companies, lower loss expenses, litigation, and help manage reserves better? We all know that insurance industry is majority. Majority of it is unstructured data. Can AI analyze all of this historically and look for patterns and trends to help workflows and improve process efficiencies. This is exactly why we brought together industry experts at infill lyrics to create the industries where very first pre-trained and prebuilt insights engine called Charlie, Charlie basically summarizes all of the data structured and unstructured. And when I say unstructured, I go back to what money basically traded. You know, it is including documents, reports, third-party, um, it reports and investigation, uh, interviews, statements, claim notes included as well at any third party enrichment that we can legally get our hands on anything that helps the adjudicate, the claims better. That is all something that we can include as part of the analysis. And what Charlie does is takes all of this data and very neatly summarizes all of this. After the analysis into insights within our dashboard, our proprietary naturally language processing semantic models adds the explanation to our predictions and insights, which is the key element that makes all of our insights >>Actually. So >>Let's just get into, um, standing what these steps are and how Charlie can help, um, you know, with the insights from the historical patterns in this case. So when the claim comes in, it comes with a lot of unstructured data and documents that the, uh, the claims operations team have to utilize to adjudicate, to understand and adjudicate the claim in an efficient manner. You are looking at a lot of documents, correspondences reports, third party reports, and also statements that are recorded within the claim notes. What Charlie basically does is crunches all, all of this data removes the noise from that and brings together five key elements, locations, texts, sentiments, entities, and timelines in the next step. >>In the next step, we are basically utilizing Charlie's built-in proprietary, natural language processing models to semantically understand and interpret all of that information and bring together those key elements into curated insights. And the way we do that is by building knowledge, graphs, and ontologies and dictionaries that can help understand the domain language and convert them into insights and predictions that we can display on the dash. Cool. And if you look at what has been presented in the dashboard, these are KPIs and metrics that are very interesting for a management staff or even the operations. So the management team can basically look at the dashboard and start with the summarized data and start to then dig deeper into each of the problematic areas and look at patterns at that point. And these patterns that we learn from not only from what the system can provide, but also from the historic data can help understand and uncover some of these patterns in the newer claims that are coming in so important to learn from the historic learnings and apply those learnings in the new claims that are coming in. >>Let's just take a very quick example of what this is going to look like a claims manager. So here the claims manager discovers from the summarized information that there are some problems in the claims that basically have an attorney involved. They have not even gone into litigation and they still are, you know, I'm experiencing a very large, um, average amount of claim loss when they compare to the benchmark. So this is where the manager wants to dig deeper and understand the patterns behind it from the historic data. And this has to look at the wealth of information that is sitting in the unstructured data. So Charlie basically pulls together all these topics and summarizes these topics that are very specific to certain losses combined with entities and timelines and sentiments, and very quickly be able to show to the manager where the problematic areas are and what are those patterns leading to high, severe claims, whether it's litigation or whether it's just high, severe indemnity payments. >>And this is where the managers can adjust their workflows based on what we can predict using those patterns that we have learned and predict the new claims, the operations team can also leverage Charlie's deep level insights, claim level insights, uh, in the form of red flags, alerts and recommendations. They can also be trained using these recommendations and the operations team can mitigate the claims much more effectively and proactively using these kind of deep level insights that need to look at unstructured data. So at the, at the end, I would like to say that it is possible for us to achieve financial benefits, leveraging artificial intelligence platforms like Charlie and help the insurers learn from their historic data and being able to apply that to the new claims, to work, to adjust their workflows efficiently. >>Thank you very much for you. That was very enlightening as always. And it's great to see that actually, some of the technology that we all work so hard on together, uh, comes to fruition in, in cost savings and efficiencies and, and help insurers manage potential bad situations, such as claims fraud batter, right? So to close this session out as a next step, we would really urge you to a Sasha available data sources and advanced or predictive fraud prevention capabilities aligned with your digital initiatives to digital initiatives that we all embarked on over the last year are creating a lot of new data that we can use to learn more. So that's a great thing. If you need to learn more at one to learn more about Cloudera and our insurance work and our insurance efforts, um, you to call me, uh, I'm very excited to talk about this forever. So if you want to give me a call or find a place to meet when that's possible again, and schedule a meeting with us, and again, we love insurance. We'll gladly talk to anyone until they say in parts of the United States, the cows come home about it. And we're dad. I want to thank you all for attending this session and hanging in there with us for about half an hour. And I hope you have a wonderful rest of the day. >>Good afternoon, I'm wanting or evening depending on where you are and welcome to this breakout session around insurance, improve underwriting with better insights. >>So first and >>Foremost, let's summarize very quickly, um, who we're with and what we're talking about today. My name is goonie castling, and I'm the managing director at Cloudera for the insurance vertical. And we have a sizeable presence in insurance. We have been working with insurance companies for a long time now, over 10 years, which in terms of insurance, it's maybe not that long, but for technology, it really is. And we're working with, as you can see some of the largest companies in the world and in the continents of the world. However, we also do a significant amount of work with smaller insurance companies, especially around specialty exposures and the regionals, the mutuals in property, casualty, general insurance, life, annuity, and health. So we have a vast experience of working with insurers. And, um, we'd like to talk a little bit today about what we're seeing recently in the underwriting space and what we can do to support the insurance industry in there. >>So >>Recently what we have been seeing, and it's actually accelerated as a result of the recent pandemic that we all have been going through. We see that insurers are putting even more emphasis on accounting for every individual customers with lotta be a commercial clients or a personal person, personal insurance risk in a dynamic and a B spoke way. And what I mean with that is in a dynamic, it means that risks and risk assessments change very regularly, right? Companies go into different business situations. People behave differently. Risks are changing all the time and the changing per person they're not changing the narrow generically my risk at a certain point of time in travel, for example, it might be very different than any of your risks, right? So what technology has started to enable is underwrite and assess those risks at those very specific individual levels. And you can see that insurers are investing in that capability. The value of, um, artificial intelligence and underwriting is growing dramatically. As you see from some of those quotes here and also risks that were historically very difficult to assess such as networks, uh, vendors, global supply chains, um, works workers' compensation that has a lot of moving parts to it all the time and anything that deals with rapidly changing risks, exposures and people, and businesses have been supported more and more by technology such as ours to help, uh, gone for that. >>And this is a bit of a difficult slide. So bear with me for a second here. What this slide shows specifically for underwriting is how data-driven insights help manage underwriting. And what you see on the left side of this slide is the progress in make in analytical capabilities. And quite often the first steps are around reporting and that tends to be run from a data warehouse, operational data store, Starsky, Matt, um, data, uh, models and reporting really is, uh, quite often as a BI function, of course, a business intelligence function. And it really, you know, at a regular basis informs the company of what has been taken place now in the second phase, the middle dark, the middle color blue. The next step that is shore stage is to get into descriptive analytics. And what descriptive analytics really do is they try to describe what we're learning in reporting. >>So we're seeing sorts and events and sorts and findings and sorts of numbers and certain trends happening in reporting. And in the descriptive phase, we describe what this means and you know why this is happening. And then ultimately, and this is the holy grill, the end goal we like to get through predictive analytics. So we like to try to predict what is going to happen, uh, which risk is a good one to underwrite, you know, watch next policy, a customer might need or wants water claims as we discuss it. And not a session today, uh, might become fraud or lists or a which one we can move straight through because they're not supposed to be any issues with it, both on the underwriting and the claims side. So that's where every insurer is shooting for right now. But most of them are not there yet. >>Totally. Right. So on the right side of this slide specifically for underwriting, we would, we like to show what types of data generally are being used in use cases around underwriting, in the different faces of maturity and analytics that I just described. So you will see that on the reporting side, in the beginning, we start with rates, information, quotes, information, submission information, bounding information. Um, then if you go to the descriptive phase, we start to add risk engineering information, risk reports, um, schedules of assets on the commercial side, because some are profiles, uh, as a descriptions, move into some sort of an unstructured data environment, um, notes, diaries, claims notes, underwriting notes, risk engineering notes, transcripts of customer service calls, and then totally to the other side of this baseball field looking slide, right? You will see the relatively new data sources that can add tremendous value. >>Um, but I'm not Whitely integrated yet. So I will walk through some use cases around these specifically. So think about sensors, wearables, you know, sensors on people's bodies, sensors, moving assets for transportation, drone images for underwriting. It's not necessary anymore to send, uh, an inspection person and inspector or risk, risk inspector or engineer to every building, you know, be insurers now, fly drones over it, to look at the roofs, et cetera, photos. You know, we see it a lot in claims first notice of loss, but we also see it for underwriting purposes that policies out there. Now that pretty much say sent me pictures of your five most valuable assets in your home and we'll price your home and all its contents for you. So we start seeing more and more movements towards those, as I mentioned earlier, dynamic and bespoke types of underwriting. >>So this is how Cloudera supports those initiatives. So on the left side, you see data coming into your insurance company. There are all sorts of different data. There are, some of them are managed and controlled by you. Some orders you get from third parties, and we'll talk about Della medics in a little bit. It's one of the use cases. They move into the data life cycle, the data journey. So the data is coming into your organization. You collected, you store it, you make it ready for utilization. You plop it either in an operational environment for processing or in an analytical environment for analysis. And then you close on the loop and adjusted from the beginning if necessary, no specifically for insurance, which is if not the most regulated industry in the world it's coming awfully close, and it will come in as a, a very admirable second or third. >>Um, it's critically important that that data is controlled and managed in the correct way on the old, the different regulations that, that we are subject to. So we do that in the cloud era Sharon's data experiment experience, which is where we make sure that the data is accessed by the right people. And that we always can track who did watch to any point in time to that data. Um, and that's all part of the Cloudera data platform. Now that whole environment that we run on premise as well as in the cloud or in multiple clouds or in hybrids, most insurers run hybrid models, which are part of the data on premise and part of the data and use cases and workloads in the clouds. We support enterprise use cases around on the writing in risk selection, individualized pricing, digital submissions, quote processing, the whole quote, quote bound process, digitally fraud and compliance evaluations and network analysis around, um, service providers. So I want to walk you to some of the use cases that we've seen in action recently that showcases how this work in real life. >>First one >>Is to seize that group plus Cloudera, um, uh, full disclosure. This is obviously for the people that know a Dutch health insurer. I did not pick the one because I happen to be dodged is just happens to be a fantastic use case and what they were struggling with as many, many insurance companies is that they had a legacy infrastructure that made it very difficult to combine data sets and get a full view of the customer and its needs. Um, as any insurer, customer demands and needs are rapidly changing competition is changing. So C-SAT decided that they needed to do something about it. And they built a data platform on Cloudera that helps them do a couple of things. It helps them support customers better or proactively. So they got really good in pinging customers on what potential steps they need to take to improve on their health in a preventative way. >>But also they sped up rapidly their, uh, approvals of medical procedures, et cetera. And so that was the original intent, right? It's like serve the customers better or retain the customers, make sure what they have the right access to the right services when they need it in a proactive way. As a side effect of this, um, data platform. They also got much better in, um, preventing and predicting fraud and abuse, which is, um, the topic of the other session we're running today. So it really was a good success and they're very happy with it. And they're actually starting to see a significant uptick in their customer service, KPIs and results. The other one that I wanted to quickly mention is Octo. As most of you know, Optune is a very, very large telemedics provider, telematics data provider globally. It's been with Cloudera for quite some time. >>This one I want to showcase because it showcases what we can do with data in mass amounts. So for Octo, we, um, analyze on Cloudera 5 million connected cars, ongoing with 11 billion data points. And really what they're doing is the creating the algorithms and the models and insurers use to, um, to, um, run, um, tell them insurance, telematics programs made to pay as you drive pay when you drive, pay, how you drive. And this whole telemedics part of insurance is actually growing very fast too, in, in, still in sort of a proof of concept mini projects, kind of initiatives. But, um, what we're succeeding is that companies are starting to offer more and more services around it. So they become preventative and predictive too. So now you got to the program staff being me as a driver saying, Monique, you're hopping in the car for two hours. >>Now, maybe it's time you take a break. Um, we see that there's a Starbucks coming up on the ride or any coffee shop. That's part of a bigger chain. Uh, we know because you have that app on your phone, that you are a Starbucks user. So if you stop there, we'll give you a 50 cents discount on your regular coffee. So we start seeing these types of programs coming through to, again, keep people safe and keep cars safe, but primarily of course the people in it, and those are the types of use cases that we start seeing in that telematic space. >>This looks more complicated than it is. So bear with me for a second. This is a commercial example because we see a data work. A lot of data were going on in commercial insurance. It's not Leah personal insurance thing. Commercial is near and dear to my heart. That's where I started. I actually, for a long time, worked in global energy insurance. So what this one wheelie explains is how we can use sensors on people's outfits and people's clothes to manage risks and underwrite risks better. So there are programs now for manufacturing companies and for oil and gas, where the people that work in those places are having sensors as part of their work outfits. And it does a couple of things. It helps in workers' comp underwriting and claims because you can actually see where people are moving, what they are doing, how long they're working. >>Some of them even tracks some very basic health-related information like blood pressure and heartbeat and stuff like that, temperature. Um, so those are all good things. The other thing that had to us, it helps, um, it helps collect data on the specific risks and exposures. Again, we're getting more and more to individual underwriting or individual risk underwriting, who insurance companies that, that ensure these, these, um, commercial, commercial, um, enterprises. So they started giving discounts if the workers were sensors and ultimately if there is an unfortunate event and it like a big accident or big loss, it helps, uh, first responders very quickly identify where those workers are. And, and, and if, and how they're moving, which is all very important to figure out who to help first in case something bad happens. Right? So these are the type of data that quite often got implements in one specific use case, and then get broadly moved to other use cases or deployed into other use cases to help price risks, betters better, and keep, you know, risks, better control, manage, and provide preventative care. Right? >>So these were some of the use cases that we run in the underwriting space that are very excited to talk about. So as a next step, what we would like you to do is considered opportunities in your own companies to advance risk assessment specific to your individual customer's need. And again, customers can be people they can be enterprises to can be other any, any insurable entity, right? The please physical dera.com solutions insurance, where you will find all our documentation assets and thought leadership around the topic. And if you ever want to chat about this, please give me a call or schedule a meeting with us. I get very passionate about this topic. I'll gladly talk to you forever. If you happen to be based in the us and you ever need somebody to filibuster on insurance, please give me a call. I'll easily fit 24 hours on this one. Um, so please schedule a call with me. I promise to keep it short. So thank you very much for joining this session. And as a last thing, I would like to remind all of you read our blogs, read our tweets. We'd our thought leadership around insurance. And as we all know, insurance is sexy.

Published Date : Aug 4 2021

SUMMARY :

of the huge Glomar conglomerates in the world, you are still perfectly fine with us. So we thought it was a good moment to look at, you know, some use cases and some approaches The data that we already have utilizing data to understand better what we know already. And when you go to the middle to the more descriptive basis, So this slide actually shows you the progress So let's start at the left side at the left side, And on the right side, you see the use cases that tend So we have to look at the claimant, the physician, the hospital, So nowadays that tends to be done by graph databases, right? And on the baseball slide that I showed you earlier, or the tone or the voice, you know, or those types of nonverbal communication fairly large networks of criminals that all needed to be tied together, the opportunity to walk you through this use case and actually show you how this looks So That is all something that we can include as part of the analysis. So um, you know, with the insights from the historical patterns in this case. And the way we do that is by building knowledge, graphs, and ontologies and dictionaries So here the claims manager discovers from Charlie and help the insurers learn from their historic data So if you want to give me a call or find a place to meet Good afternoon, I'm wanting or evening depending on where you are and welcome to this breakout session And we're working with, as you can see some of the largest companies in the world of the recent pandemic that we all have been going through. And quite often the first steps are around reporting and that tends to be run from a data warehouse, And in the descriptive phase, we describe what this means So on the right side of this slide specifically for underwriting, So think about sensors, wearables, you know, sensors on people's bodies, sensors, And then you close on the loop and adjusted from the beginning if necessary, So I want to walk you to some of the use cases that we've seen in action recently So C-SAT decided that they needed to do something about it. It's like serve the customers better or retain the customers, make sure what they have the right access to So now you got to the program staff and keep cars safe, but primarily of course the people in it, and those are the types of use cases that we start So what this one you know, risks, better control, manage, and provide preventative care. So as a next step, what we would like you to do is considered opportunities

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KC Choi, Samsung | Cloud City Live 2021


 

(upbeat music) >> Okay, I'm back. I'm John Furrier with theCube. We're here in the middle of the action at Mobile World Congress at Cloud City is where the action is. Danielle Royston and Telco DR. Digital disruption here happening. This next interview I did with Casey Choi, the Executive Vice President at Samsung. I did this remotely. He couldn't be here in person. We wanted to bring him in for a conversation. I had a chance to record this with him. He talks about the intelligent Human Edge or Industry 4.0. It was about Edge computing, Samsung as a leader. Obviously we know what they do. They're part of this IOT revolution, Casey Choi, brilliant executive I really enjoyed my conversation. Take a listen. (upbeat music) Welcome to theCube's coverage of Mobile World Congress, 2021. I'm John Furrier host of theCube. We're here with Cube alumni, Casey Choi's Executive Vice President and GM of the Global Mobile B2B Team, Communications Team at Samsung. Casey, great to see you. Thank you for coming off for the special Remote Mobile World Congress. We're here in person, but also hybrid event. We got a lot of remote interviews. Thank you for taking the time to speak with me. >> John. Great to see you. Great as always to be with you and great to be at least here, virtually with the team and in Barcelona from WC. >> You know, in Samsung, we think about the edge. You are leading a team that's driving this innovation. We've talked in the past about Industry 4.0, but the innovation at the intelligent edge, human edge is a big part of it, with 5G. It's just another G, but it's not just another G you got to have a backbone. You got to have a back haul. You got to have an interconnection. You have commercial, not just consumer technology. So the edge is becoming both this human and device commercial environment. So the industry is quickly moving to this. You call it the 4.0 trend. What do you see happening? This is a clear change over the Telco is not what it used to be. Change is coming fast. A lot of disruption, what's your view? >> Yeah, I think we see a number of things done. And certainly from our perspective, which is, I think we've got somewhat of a unique view on this because of our huge focus really in consumer use and attitudes. And certainly it's been informed by what we've seen, what we've all collectively seen over the last year and a half or so, and are still seeing today. And I think one of the things that we're certainly experiencing is I think the edge is it's expanding further out. I think it's also getting more tightly coupled in many respects to the human factor. And it's not just a set of billions of discrete sensors anymore. And I think the evolution of our thinking around this has changed quite a bit from the IOT Version One variant of this. We put more of what I would call billions of these things, communicating all kinds of information, either to the cloud or the data centers and doing it in a very voluminous way. And what we're saying is with the advent of more the human to machine interface, and certainly the capabilities that we're saying both on the network and the device side, it's really redefining how we're thinking about edge. And certainly here at Samsung and with some of our partners, and we're starting to call this more of the intelligent human edge, where the human factor really begins to play a big role in how we're defining the Internet Of Things. And those things include really people. And this is how we're looking at it. >> I love the theme, the human edge, I think that's very relevant. I want to get a human aspect of here tied into the industry side, because as we emerge from the pandemic and move to a broader economic recovery, you see the psychology of the industry where cloud is one of the shining examples of what the pandemic highlighted cloud speed, cloud agility. And now you're seeing with openness in the Teleco industry, that cloud is coming in, open cloud interoperability. So coming out of the pandemic, cloud is the theme is driving an economic recovery, which is driving the psychology of we're back to real life, we're back to business, but it's not business as usual. The fashion is changing. The attitudes are changing. You mentioned that, and now the disruption of how cloud will be implemented. And it seems to be Telco is where these edge and cloud are just completely radically changing, what was once a kind of a slow moving Telco space. So how do you see the partnerships and coming out of the pandemic, some of the response of cloud impact, cloud technology, public cloud impact on this new Telcom? >> Yeah. Let me try to unpack that a little bit. I think we see two dimensions on this, certainly on the carrier side, the operator's side of the equation, we're certainly partnered with everybody across the globe on that. Certainly there's been a definitive impact around software defined everything, right? So, and this has been accelerated really by the standards that have started to develop around 5G. And even now there's a lot of discussion and I'm sure there'll be a lot of it around WMC about 6G and what is happening there. But I think with the advent of things like O-RAN for example, and some of the activity that we're seeing really around NEC type solutions and opportunities, the traditional role of the carrier and the operator is evolving and has to evolve, right? It is now much more aligned with the provision of these types of services that are very different from the type of data or voice services that we've seen in the past. So certainly we're seeing that transition. The second big transition is really around the notion of hybridity. Now we've been talking about this now in the industry for a while, but I think it's really starting to take firm root the idea of not only multiple clouds, but clouds that are deployed either on prem or certainly, available as a service in its various forms. So I think that combination along with the advances that we're seeing in the technology, and this was both on the connectivity side. So certainly around the ultra reliable, low latency communications, what we're seeing with things like slicing, for example, starting to take root as well as frankly, the devices themselves are getting that much more powerful and compact. This is what we're saying with SOC technologies is what we're seeing with the functions being moved more and more to on device capability. So I think about hybrid, I mean, in my past to think about it more as a small data center. How do you compact it, move it out to somewhere else. Now we're thinking about it more in terms of the type of processing capability that you can put really in the hands of the human or hands of the device. And at that point, you really start to get different use cases, start to emerge from that. So this is how we're thinking about this extension and what I'm talking about more as, an expansion on the edge, further out. >> I love is it splicing or slicing, what's the term? Slicing is the technology? >> Slicing, network slicing. >> Slicing, not splicing cable. >> Yeah. >> Slicing. >> Not splicing cable, no. >> Okay so this come up a lot, so splicing kind of points to this end to end, workflows. You look at some of the modern development, the frameworks of successful, you're seeing these multifunctional teams kind of having an end to end visibility into the modern application workflow from CIC pipeline, whatever. Now, if you take the concept of O-RAN you mentioned Open Radio Access Networks, this kind of brings up this idea of interoperability, because if you're going to have end to end and you add edge to it, you have to have the ability to watch something go end to end, but it's never been like that in the past because you had to traverse multiple networks. So this becomes kind of this hybrid a little bit deeper. Can you share how you see that and how Samsung's working with folks and how you guys are addressing this because you can be at the edge, but ultimately you've got to integrate. So you've got openness, you've got the idea of interoperability issues, and you ultimately have to move around and work with other networks, other clouds and other systems. This is not, it's not always like that. So can you share how this is evolving and how real this is and what is your view on it. >> Yeah, our thinking on this. I mean, let me start by maybe tackling this in a little bit of a different angle. One of the things that we see as one of the barriers around interoperability has really been more on the application side of the equation. And this is actually the third component in making all of this work. And let me just be very clear in what I'm saying here, I think in terms of mobile architectures and really Edge architectures, it has been one of the last bastions, if you will of closed architectures, there've been very much what I would call purpose-built architectures at the edge. Certainly that's been driven by things like the industrial side coming together with more of the commercial side of the equation, but we think it's time really to extend the interoperability of what we are seeing really on the IT side of the equation and really driven by cloud native. This was really in the area of containers. It's in the area of microservices, it's in the area of cloud native development. And if we're really talking about this, we really need to extend that interoperability from the application point of view on the data point of view, really to the end point. And this is where some of the work that we're doing, and we really embarked on in earnest last year with Red Hat and IBM, and with VMware for example, in really opening up that edge architecture to really the open source community, as well as really to the microservices architectures that we have now seen propagate down from the cloud into hybrid architecture. So this has been really one of the key focus areas for us. The network interoperability has really been driven by the standards that we've seen and that have been really adopted by the industry. And when it comes to, for example 5G standards. what we've been more focused on quite honestly, is the interoperability on the application and data side. And we think that by extending, if you will, that write once run many type concepts down into the edge and into the device, that this is going to open up really a wealth of opportunity for us on the application and on the data side. >> That's awesome, I love the openness, love the innovation you guys are doing. I think that's where the action is and that's where the growth is going to be. I do have to ask you how you see edge computing in the IOT era in terms of security. Are we more vulnerable because of it now? And how are you guys addressing the issue of security and data privacy at the edge? What's your opinion on that? What's Samsung doing? >> I mean, we just have to look at the news today, it's obvious that we are more vulnerable, right? There's no doubt that points of vulnerability are being exposed and they're probably being exposed in now industrial areas, right? Certainly with what we've seen, just even recently with some of the attacks that, that have occurred. So a couple of things there, number one, we are relying very heavily on our long history around establishing root of trust in kind of zero trust environments. We've had our Knox platform as an example, we just celebrated, in fact, our 10th year of the product. In fact, it was announced at MWC back about 10 years ago. So this is something that, that we're celebrating, it's an anniversary. Our belief on this is that we really need to ensure that we maintain a hardware-based route across when it comes to the edge. We can't only rely upon software protection at that layer. We can't naturally rely upon some of the network protections that are there. So, we've shipped about 3 billion devices with our Knox Security Suite over the last 10 years. And this is something that we're relying very heavily on. Not only for again, that hardware based root of process. So one of the key solutions, there's our Knox Vault product, which we just released a few months back. This is really a safe within a safe concept, really ensuring that the biometric password and other user data is protected. It's really what drives some of our strategy around making sure that we rely upon something that protects all of the back doors that are resident, not only at the software layer, but at the hardware layer as well. And then management is the other key piece of this, security without the ability of managing these thousands to millions of devices is really somewhat compromised. So we've extended a lot of our Knox management capability at our device level really to address some of those particular attributes, as well as these fleets become more prominent. And they start to take on workloads that are more critical to IOT type workloads. >> Casey, great to have you on. Your insight's awesome. Love what you're doing at Samsung. And again, you're a leader, you've been there, you've seen those cycles of innovation. I have to ask you my final question for you is a personal one and a professional one. The last Mobile World Congress was 2019. In person, last year was canceled a lot's happened in the industry since 20 something months ago. Now we're going to be in person, a lot of hybrid still remotely, but there'll be people in person. The world's changed. What is the big change in the Telco, Telco Cloud, Telco Edge, what's happened in these 20 plus months since the last Mobile World Congress that people should pay attention to? What's the most important thing in your mind? >> Most important? Thank God John. You're putting me on the spot here, right? I think it's wisdom to be quite honest with you. I mean, we've certainly all collectively learned a lot in terms of user patterns and what people need and want. And I hope to think that collective wisdom is going to be a key part of how we drive this going forward. And then if I can just pick one more, I would say re-invention, I think what we're starting to see is that coming out of, again from 2019 to what we're seeing now, we do see this opportunity reinventing and rethinking. And I think that's the difference. And the pace of that is going to really dictate how we look at this and how we collectively solve these challenges. So I hope to think we're wiser and that we're more imaginative coming out of this. And again after being in this industry for 30 years, we've not seen the types of things that we've seen over the last couple. So I hope to think that this is a pivot point for all of us. >> Well, Samsung is certainly a leader in many areas and great to see you on theCube here and the theme in your talks around intelligence, human edge innovation, open. This is a force that's happening. And I think the big change, as you said, the wisdom combined with a reinvention is happening and it's going to be very interesting ride, should be fun to work on. >> It will be John and I thank you for our friendship and our relationship over the years. It's always great to see you and to be with you. And again, we're very optimistic as we always have, coming out of this And again, thanks for the time and have a great MWC. >> You too, Casey Choi, Executive Vice President General Manager of the Global Mobile Business to Business Unit Commercial Unit at Samsung. This is theCube's coverage of Mobile World Congress. I'm John Furrier. Thanks for watching. Okay. We're back here. That was Casey Choi. Talk about wisdom, collective wisdom coming out of the pandemic. Great friend of theCube, great friend of the industry doing great work there. Casey Choi. Like we are doing here on the ground at Mobile World Congress in Cloud City, as well as Adam and the team in the studio. So back to you, Adam and team.

Published Date : Jul 6 2021

SUMMARY :

and GM of the Global Mobile B2B Team, Great as always to be with you and great So the industry is quickly moving to this. and certainly the capabilities and coming out of the pandemic, and some of the activity but it's never been like that in the past One of the things that we see and data privacy at the edge? that protects all of the in the industry since And the pace of that is going and the theme in your and our relationship over the years. great friend of the industry

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Antonio Neri, HPE | HPE Discover 2021


 

>>Yeah, >>approximately two years after HP split into two separate companies, antonioni Ranieri was named president and Ceo of Hewlett Packard Enterprise. Under his tenure, the company has streamlined its operations, sharpened his priorities, simplified the product portfolio and strategically aligned its human capital with key growth initiatives. He's made a number of smaller but high leverage acquisitions and return the company to growth while affecting a massive company wide pivot to an as a service model. Welcome back to HPD discovered 2021. This is Dave Volonte for the cube and it's my pleasure to welcome back Antonio Neary to the program. Antonio it's been a while. Great to see you again. >>Hi, Dave. Thanks for having me. >>That's really our pleasure. It was just gonna start off with the big picture. Let's talk about trends. You're a trend spotter. What do you see today? Everybody talks about digital transformation. We had to force marks to digital last year. Now it's really come into focus. But what are the big trends that you're seeing that are affecting your customers transformations? >>Well, Dave, I mean obviously we have been talking about digital transformation for some time uh in our view is no longer a priority is a strategic imperative. And through the last 15 months or so since we have been going through the pandemic, we have seen that accelerated to a level we haven't never seen before. And so what's going on is that we live in a digital economy and through the pandemic now we are more connected than ever. We are much more distributed than ever before and an enormous amount of data is being created and that data has tremendous value. And so what we see in our customer's name, more connectivity, they need a platform from the edge to the cloud to manage all the data and most important they need to move faster and extracting that inside that value from the data and this is where HP is uniquely positioned to deliver against those experiences and way we haven't imagined before. >>Yeah, we're gonna dig into that now, of course you and I have been talking about data and how much data for decades, but I feel like we're gonna look back at 2030 and say, wow, we never, we're not gonna do anything like that. So we're really living in a data centric era as the curves are going exponential, What do you see? How do you see customers handling this? How are they thinking about the opportunities? >>Well, I think, you know, customer realized now that they need to move faster, they need to absolutely be uh much more agile and everything. They do, they need to deploy a cloud experience for all the work clothes and data that they manage and they need to deliver business outcomes to stay ahead of the competition. And so we believe technology now plays even a bigger role and every industry is a technology industry in many ways, every company, right, is a technology company, whether your health care, your manufacturer, your transportation company, you are an education, everybody needs more. It no less. It but at the same time they want the way they want to consumer dave is very different than ever before, right? They want an elastic consumption model and they want to be able to scale up and down based on the needs of their enterprise. But if you recall three years ago, I knew and I had this conversation, I predicted that enterprise of the future will be edge century, cloud enable and data driven. The edge is the next frontier, we said in 2018 and think about it, you know, people now are working remotely and that age now is much more distribute than we imagined before. Cloud is no longer a destination, it is an experience for all your apps and data, but now we are entering what we call the edge of insight, which is all about that data driven approach and this is where all three have to come together in ways that customer did envision before and that's why they need help. >>So I see that, I see the definition of cloud changing, it's no longer a set of remote services, you know, somewhere up there in the cloud, it's expanding on prem cross clouds, you mentioned the edge and so that brings complexity. Every every company is a technology company but they may not be great at technology. So it seems that there are some challenges around there, partly my senses, some of some of what you're trying to do is simplify that for your customers. But what are the challenges that your customers are asking you to solve? >>Well, the first they want a consistent and seamless experience, whatever that application and data lives, so, you know, for them, you know, they want to move away from running it to innovate in our 90 and then obviously they need to move much faster. As I said earlier about this data driven approaches. So they need help because obviously they need to digitize every every aspect of the company, but at the same time they need to do it in a much more cost effective way. So they're asking for subject matter expertise on process engineering. They're asking for the fighting the right mix of hybrid experiences from the edge to cloud and they need to move much faster at scale in deploying technologies like Ai deep learning and machine learning and Hewlett Packard Enterprise uh is extremely well positioned because we have been building an age to club platform where you provide connectivity where you bring computing and storage uh in a softer, define scalable way that you can consume as a service. And so we have great capabilities without HP Point next technology services and advice and run inside. But we have a portfolio with HP Green Lake, our cloud services, the cloud that comes to you that are addressing the most critical data driven warlords. >>Probably about 24 months ago you announced that HP was was going to basically go all in on as a service and get there by by 2022 for all your solutions. I gotta get, I gotta say you've done a good job communicating the Wall Street, I think, I think culturally you've really done a good job of emphasizing that to your, to the workforce. Uh, but but how should we measure the progress that you've made toward that goal? How our customers responding? I I know how the markets responding, you know, three or four year big competitors have now announced. But how should we measure, you know, how you're tracking to that goal? >>Well, I think, you know, the fact that our competitors are entering the other service market is a validation that our vision was right. And that's that's that's good because in the end, you know, it tells us we are on the right track. However, we have to move much faster than than ever before. And that's why we constantly looking for ways to go further and faster. You're right. The court of this is a cultural transformation. Engineering wise, once you state, once you state the North Star, we need to learn our internal processes to think Cloud first and data first versus infrastructure. And we have made great progress. The way we measure ourselves. Dave is very simple is by giving a consistent and transparent report on our pivot in that financial aspect of it, which is what we call the annualized revenue run rate, which we have been disclosed enough for more than a year and a half. And this past quarter grew 30% year over year. So we are on track to deliver a 30-40% Kegel that we committed two years ago And this business going to triple more than uh more than one year from now. So it's gonna be three times as bigger as we enter 2022 and 2023. But in the end, it's all about the experience you deliver and that's why architecturally uh while we made great progress. I know there is way more work to be done, but I'm really excited because what we just announced here this week is just simply remarkable. And you will see more as we become more a cloud operating driven company in the in the next months and years to come. >>I want to ask you kind of a personal question. I mean, COVID-19 is you know, sharpened our sensitivity and empathy to to a lot of different things. Uh and I think uh ceos in your position of a large tech company or any large company, they really can't just give lip service to things like E. S. G. Or or ethical uh digital transformation, which is something that you've talked about in other words, making sure that it's inclusive. Everybody is able to participate in this economy and not get left behind. What does this mean to you personally? >>Well, they remember I'm in a privileged position, right? Leading a company like Hewlett Packard Enterprise that has Hewlett and Packard on the brand is an honor, but it's also a big responsibility. Let's remember what this company stands for and what our purpose is, which is to advance the way people live and work, and in that we have to be able to create a more equitable society and use this technology to solve some of the biggest societal challenge you have been facing The last 18 months has been really hard on a number of dimensions, not just for the business but for their communities. Uh, we saw disruption, we saw hardships on the financial side, we saw acts of violence and hatred. Those are completely unacceptable. But if we work together, we can use these technologies to bring the community together and to make it equitable. And that's one is one of my passion because as we move into this digital economy, I keep saying that connecting people is the first step and if you are not connected, you're not going to participate. Therefore we cannot afford to create a digital economy for only few. And this is why connectivity has to become an essential service, not different than water and electricity. And that's why I have passion and invest my own personal time working with entities like World Economic Forum, educating our government, right, Which is very important because both the public sector and the private sector have to come together. And then from the technology standpoint, we have to architect these things that are commercially accessible and viable to everyone. And so it's uh it's I will say that it's not just my mission. Uh this is top of mind for many of my colleagues ceos that talked all the time and you can see of movement, but at the same time it's good for business because shareholders now want to invest in companies that take care about this, how we make, not just a word more inclusive and equitable, but also how we make a more sustainable and we with our technologies, we can make the world way more sustainable with circular economy, power, efficiency and so forth. So a lot of work to be done dave but I'm encouraged by the progress but we need to do way way more. >>Thank you for that Antonio. I want to ask you about the future and I want to ask you a couple of different angles. So I want to start with the edge. So it seems to me that you're you're building this vision of what I call a layer that abstracts the underlying complexity of the whether it's the public cloud across clouds on prem and and and the edge and it's your job to simplify that. So I as the customer can focus on more strategic initiatives and that's clearly the vision that you guys are setting forth on. My question is is how far do you go on the edge? In other words, it seems to me that Aruba for example, for example, awesome acquisition could go really, really deep into the far edge, maybe other parts of your portfolio, you're kind of more looking at horizontal. How should we think about HP. Es, positioning and participation in that edge opportunity? >>Well, we believe we are becoming one of the merger leaders at the intelligent edge. Right? These edges becoming way more intelligent. We live in a hyper connected world and that will continue to grow at an exponential pace. Right? So today we we may have billions of people and devices pursue. We're entering trillions of things that will be connected to the network. Uh, so you need a platform to be able to do with the scale. So there is a horizontal view of that to create these vertical experiences which are industry driven. Right? So one thing is to deliver a vertical experience in healthcare versus manufacturer transportation. And so we take a really far dave I mean, to the point that we just, you know, put into space 256 miles above the Earth, a supercomputer that tells you we take a really far, but in the end, it's about acting where the data is created and bringing that knowledge and that inside to the people who can make a difference real time as much as possible. And that's why I start by connecting things by bringing a cloud experience to that data, whatever it lives because it's cheaper and it's way more economical and obviously there's aspects of latest in security and compliance. They have to deal with it and then ultimately accelerate that inside into some sort of outcome. And we have many, many use cases were driving today and Aruba is the platform by the way, which we have been using now to extend from the edge all the way to the core into the cloud business. And that's why you HP has unique set of assets to deliver against that opportunity. >>Yes, I want to talk about some of the weapons you have in your arsenal. You know, some people talk about, hey, well we have to win the architectural battle for hybrid cloud. I've heard that statement made, certainly HP is in that battle. It's not a zero sum game, but you're a player there. And so when I, when I look at as a service, great, you're making progress there. But I feel like there's more, there's, there's architecture there, you're making acquisitions, you're building out as moral, which is kind of an interesting data platform. Uh, and so I want to ask you how you see the architecture emerging and where H. P. S sort of value add, I. P. Is your big player and compute you've got actually, you've got chops and memory disaggregate asian, you've done custom silicon over the years. How how should we think about your contribution to the next decade of innovation? >>Well, I think it's gonna come different layers of what we call the stock, right? Obviously, uh, we have been known for an infrastructure company, but the reality is what customers are looking for. Our integrated solutions that are optimized for the given world or application. So they don't have to spend time bringing things together. Right? And and spend weeks sometimes months when they can do it in just in a matter of minutes a day so they can move forward innovative on I. T. And so we were really focused on that connectivity as the first step. And Aruba give us an enormous rich uh through the cloud provisioning of a port or a wifi or a one. As you know, as we move to more cloud native applications. Much of the traffic through the connectivity will go into the internet, not through the traditional fixed networks. And that's what we did acquisitions like Silver Peak because now we can connect all your ages and all your clouds in an autonomous softer. The final way as we go to the other spectrum. Right? We talk about one load optimization and uh for us H. P. S my role is the recipe by which we bring the infrastructure and the software in through that integrated solution that can run autonomously that eventually can consume as a service. And that's why we made the introduction here of HP Green like Lighthouse, which is actually a fully optimised stack. They with the push of a bottom from HP Green Lake cloud platform, we can deploy whatever that that is required and then be able to Federated so we can also address other aspects like disaster recovery and be able to share all the knowledge real time. Swarm learning is another thing that people don't understand. I mean if you think about it. So I'm learning is a distributed Ai learning ecosystem and think about what we did with the D. C. Any in order to find cures for Alzheimer's or dementia. But so I'm learning is going to be the next platform sitting on this age to cloud architecture. So that instead of people worrying about sharing data, what we're doing is actually sharing insights And be able to learn through these millions of data points that they can connect with each other in a secure way. Security is another example, right? So today on an average takes 28 days to find a bridge in your enterprise with project Aurora, which we're going to make available at the end of the year by the end of the year. We actually can address zero day attacks within seconds. And then we're work in other areas like disaster recovery when you get attacked. Think about the ransom ramp somewhere that we have seen in the last few weeks, right? You know, God forbid you have to pay for it. But at the same time, recovery takes days and weeks. Sometimes we are working on technology to do it within 23 seconds. So this is where HP can place across all spectrums of the stack And at the same time of course people expect us to innovate in infrastructure layer. That's why we also partner with companies like Intel were with the push of a bottom. If you need more capacity of the court, you don't have to order anything. She's pushed the bottle, we make more calls available so that that warlord can perform and when you don't need it, shut it off so you don't have to pay for it. And last finalist, you know, I will say for us is all about the consumption availability of our solutions And that's what I said, you know, in 2019 we will make available everything as a service by 2022. You know, we have to say as you know, there is no need to build the church for Easter Sunday when you can rent it for that day. The point here is to grow elastically. And the fact that you don't need to move the data is already a cost savings because cost of aggression data back and forth is enormous and customers also don't want to be locked in. So we have an open approach and we have a true age to cloud architecture and we are focusing on what is most valuable aspect for the customer, which is ultimately the data. >>Thank you for that. One of the other things I wanted to ask you about, again, another weapon in your arsenal is you mentioned supercomputing before. Up in space, we're on the cusp of exa scale and that's the importance of high performance computing. You know, it used to be viewed as just a niche. I've had some great conversations with DR go about this, but that really is the big data platform, if you will. Uh can I wonder if you could talk a little bit about how that fits into the future. Your expertise in HPC, you're obviously a leader in that space. What's the fit with this new vision you're laying out? >>Well, HPC, high performance computing in memory computer are the backbone to be able to manage large data sets at massive scale. Um, and, you know, deployed technologies like deep learning or artificial intelligence for this massive amount of data. If we talked about the explosion of data all around us and uh, you know, and the algorithms and the parameters to be able to extract inside from the day is getting way more complex. And so the ability to co locate data and computed a massive scale is becoming a necessity, whether it's in academia, whether it's in the government obviously to protect your, your most valuable assets or whether it is in the traditional enterprise. But that's why with the acquisition of cray as G. I. And our organic business, we are absolutely the undisputed leader to provide the level of capabilities. And that's why we are going to build five of the top six exa scale systems, which is basically be able to process the billion billion, meaning billion square transactions per second. Can you imagine what you can do with that? Right. What type of problems you can go solve climate problems? Right. Um you know, obviously be able to put someone back into the moon and eventually in mars, you know, the first step to put that supercomputer as an edge computer into the international space station. It's about being able to process data from the images that take from the ice caps of the of the earth to understand climate changes. But eventually, if you want to put somebody in in into the Marks planet, you have to be able to communicate with those astronauts as they go and you know, you can't afford the latency. Right? So this is what the type of problems we are really focused on. But HPC is something that we are absolutely super committed and it's something that honestly, we have the full stack from silicon to software to the system performance that nobody else has in the industry. >>Well, I think it's a real tailwind for you because the industry is moving in that direction and everybody talks about the data and workloads are shifting. We used to be uh I got O. L. T. P. And I got reporting. Now you look at the workloads, there's so much diversity so I'll give you the last word. What what really is the most exciting to you about the future of HPV? >>Well, I'm excited about the innovation will bring it to the market and honestly as the Ceo I care about the culture of the company. For me, the last almost 3.5 years have been truly remarkable. As you said at the beginning, we are transforming every aspect of this company. When I became Ceo I had three priorities for myself. One is our customers and partners. That's why we do these events right to communicate, communicate, communicate. They are our North Star, that's why we exist. Second is our innovation right? We compete and win with the best innovation, solving the most complex problems in a sustainable and equitable way. And third is the culture of the company, which are the core is how we do things in our Team members and employees. You know, I represent my colleagues here, the 60,000 strong team members that had incredible passion for our customers and to make a contribution every single day. And so for me, I'm very optimistic about what we see the recovery of the economy and the possibilities of technology. Uh, but ultimately, you know, we have to work together hand in hand and I believe this company now is absolutely on the right track to not just be relevant, but really to make a difference. And remember That in the end we we have to be a force for good. And let's not forget that while we do all of this, we have some farm with technology. We have to also help some, uh, to address some of the challenges we have seen in the last 18 months and H. P. E. is a whole different company uh, that you knew 3.5 years ago. >>And as you said, knowledge is the right thing to do. It's good. It's good for business Antonio. Neary, thanks so much for coming back to the cube is always a pleasure to see you. >>Thanks for having me. Dave and >>thank you for watching this version of HP discover 2021 on the cube. This is David want to keep it right there for more great coverage. Mm

Published Date : Jun 22 2021

SUMMARY :

Great to see you again. What do you see today? the edge to the cloud to manage all the data and most important they need to move faster era as the curves are going exponential, What do you see? we said in 2018 and think about it, you know, people now are working remotely and you know, somewhere up there in the cloud, it's expanding on prem cross clouds, you mentioned the edge and But we have a portfolio with HP Green Lake, our cloud services, the cloud that comes to you But how should we measure, you know, how you're tracking to in the end, you know, it tells us we are on the right track. What does this mean to you personally? that talked all the time and you can see of movement, but at the same time it's good for business I want to ask you about the future and I want to ask you a couple of different angles. to the point that we just, you know, put into space 256 miles above Uh, and so I want to ask you You know, we have to say as you know, there is no need to build the church for Easter Sunday when you can rent One of the other things I wanted to ask you about, again, another weapon in your arsenal is you mentioned someone back into the moon and eventually in mars, you know, the first step What what really is the most exciting to you about the future of HPV? And remember That in the end we we have to be a force for good. And as you said, knowledge is the right thing to do. Dave and thank you for watching this version of HP discover 2021 on the cube.

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Kirk Bresniker, HPE | HPE Discover 2021


 

>>from the cube studios >>in Palo alto in >>boston connecting with thought leaders all around the world. This >>is a cute >>conversation. Hello welcome to the cubes coverage of HPD discovered 2021 virtual. I'm john for your host of the cube we're here with CUBA alumni. One of the original cube guests 2020 11 back in the day kurt president and chief architect of Hewlett Packard labs. He's also a Hewlett Packard enterprise fellow and vice president. Great to see you and you're in Vegas. I'm in Palo Alto. We've got a little virtual hybrid going on here. Thanks for spending time. >>Thanks john it's great to be back with you >>so much going on. I love to see you guys having this event kind of everyone in one spot. Good mojo. Great CHP, you know, back in the saddle again. I want to get your, take, your in the, in the, in the action right now on the lab side, which is great disruptive innovation is the theme. It's always been this year, more than ever coming out of the pandemic, people are looking for the future, looking to see the signs, they want to connect the dots. There's been some radical rethinking going on that you've been driving and in the labs, you hope you look back at last, take us through what's going on, what you're thinking, what's the, what's the big trends? >>Yeah, John So it's been interesting, you know, over the last 18 months, all of us had gone through about a decade's worth of advancement in decentralization, education, healthcare, our own work, what we're doing right now suddenly spread apart. Uh, and it got us thinking, you know, we think about that distributed mesh and as we, as we try and begin to return to normal and certainly think about all that we've lost, we want to move forward, we don't want to regress. And we started imagining, what does that world look like? And we think about the world of 20 2500 and 35 zeta bytes, 100 and 50 billion connected things out there. And it's the shape of the world has changed. That's where the data is going to be. And so we started thinking about what's it like to thrive in that kind of world. We had a global Defense research institute came to us, Nasa's that exact question. What's the edge? What do we need to prepare for for this age of insight? And it was kind of like when you had those exam questions and I was one of those kids who give you the final exam and if it's a really good question, suddenly everything clicked. I understood all the material because there was that really forcing question when they asked us that for me, it it solidified what I've been thinking about all the work we've done at labs over the last the last 10 years. And it's really about what does it take to survive and thrive. And for me it's three things. One is, success is going to go to whoever can reason over more information, who can gain the deepest insights from that information in time that matters and then can turn that insight into action at scale. So reason, insight and action. And it certainly was clear to me everything we've been trying to push for in labs, all those boundaries. We've been pushing all those conventions we've been defying are really trying to do that for, for our customers and our partners to bring in more information for them to understand, to be able to allow them to gain insight across departments across disciplines and then turn that insight into action at scale where scale is no longer one cloud or one company or one country, let alone one data center >>lot there. I love the dot I love that metadata and meta reasoning incites always been part of that. Um and you mentioned decentralization. Again, another big trend. I gotta ask you where is the big opportunity because a lot of people who are attending discover people watching are trying to ask what should they be thinking about. So what is that next big opportunity? How would you frame that and what should attendees look for coming out at HP discover. >>So one thing we're seeing is that this is actually a ubiquitous trend, whether we're talking about transportation or energy or communications, they all are trying to understand and how will they admit more of that data to make those real time decisions? Our expectation in the middle of this decade when we have the 125 petabytes, You know, 30% of that data will need real time action out of the edge where the speed of light is now material. And also we expect that at that point in time three out of four of those 185 petabytes, they'll never make it back to the data center. So understanding how we will allow that computation, that understanding to reach out to where the data is and then bringing in that's important. And then if we look at at those, all of those different areas, whether it's energy and transportation, communications, all that real time data, they all want to understand. And so I I think that as many people come to us virtually now, hopefully in person in the future when we have those conversations that labs, it's almost immediate takes a while for them and then they realize away that's me, this is my industry too, because they see that potential and suddenly where they see data, they see opportunity and they just want to know, okay, what does it take for me to turn that raw material into insight and then turn that insight into >>action, you know, storage compute never goes away, it gets more and more, you need more of it. This whole data and edge conversations really interesting. You know, we're living in that data centric, you know, everyone's gonna be a date a couple, okay. That we know that that's obvious. But I gotta ask you as you start to see machine learning, um cloud scale cloud operations, a new Edge and the new architecture is emerging and clients start to look at things like AI and they want to have more explain ability behind I hear that all the time. Can you explain it to me? Is there any kind of, what is it doing? Good as our biases, a good bad or you know, is really valuable expect experimental experiential. These are words are I'm hearing more and more of >>not so much a speeds >>and feeds game, but these are these are these are these are outcomes. So you got the core data, you've got a new architecture and you're hearing things like explainable ai experiential customer support, a new things happening, explain what this all means, >>You know, and it's it's interesting. We have just completed uh creating an Ai ethical framework for all of Hewlett Packard enterprise and whether we're talking about something that's internal improving a process, uh something that we sell our product or we're talking about a partnership where someone wants to build on top of our services and infrastructure, Build an AI system. We really wanted to encompass all of those. And so it was it was challenging actually took us about 18 months from that very first meeting for us to craft what are some principles for us to use to guide our our team members to give them that understanding. And what was interesting is we examined our principles of robustness of uh making sure they're human centric that they're reliable, that they are privacy preserving, that they are robust. We looked at that and then you look at where people want to apply these Ai today's AI and you start to realize there's a gap, there's actually areas where we have a great challenge, a human challenge and as interesting as possibly efficacious as today's A. I. S. R. We actually can't employ them with the confidence in the ethical position that we need to really pull that technology in. And what was interesting is that then became something that we were driving at labs. It began gave us a viewpoint into where there are gaps where, as you say, explica bility, you know, as fantastic as it is to talk into your mobile phone and have it translated into another one of hundreds of languages. I mean that is right out of Star trek and it's something we can all do. And frankly, it's, you know, we're expecting it now as efficacious as that is as we echo some other problems, it's not enough. We actually need to be explainable. We need to be able to audit these decisions. And so that's really what's informed now are trustworthy ai research and development program at Hewlett Packard Labs. Let's look at where we want to play. I I we look at what keeps us from doing it and then let's close the technology gap and it means some new things. It means new approaches. Sometimes we're going back back back to some of the very early ai um that things that we sort of left behind when suddenly the computational capability allowed us to enter into a machine learning and deep neural nets. Great applications, but it's not universally applicable. So that's where we are now. We're beginning to construct that second generation of AI systems where that explica bility where that trustworthiness and were more important that you said, understanding that data flow and the responsibility we have to those who created that data, especially when it's representing human information, that long term responsibility. What are the structures we need to support that ethically? >>That's great insight, Kirk, that's awesome stuff. And it reminds me of the old is new again, right? The cycles of innovation, you mentioned a I in the eighties, reminds me of dusting off and I was smiling because the notion of reasoning and natural language that's been around for a while, these other for a lot of Ai frame which have been around for a while But applied differently becomes interesting. The notion of Meta reasoning, I remember talking about that in 1998 around ontology and syntax and data analysis. I mean, again, well formed, you know, older ways to look at data. And so I gotta ask you, you know, you mentioned reasoning over information, getting the insights and having actions at scale. That doesn't sound like an R and D or labs issue. Right? I mean that that should be like in the market today. So I know you, there's stuff out there, what's different around the Hewlett Packard labs challenge because you guys, you guys are working on stuff that's kind of next gen, so why, what's next gen about reasoning moreover, information and getting insights? Because you know, there's a zillion startups out there that claim to be insights as a service, um, taking action outcomes >>and I think there were going to say a couple things. One is the technologies and the capabilities that God is this far. Uh, they're actually in an interesting position if we think of that twilight of moore's law is getting a little darker every day. Um, there's been such a tail wind behind us tremendous and we would have been foolish not to take advantage of it while it lasted, but as it now flattens out, we have to be realistic and say, you know what that ability to expect anticipate and then planned for a doubling and performance in the next 18 to 24 months because there's twice as many transistors in that square of silicon. We can't count on that anymore. We have to look now broader and it's not just one of these technology inflection points. There's so many we already mentioned ai it's voraciously vowing all this data at the same time. Now that data is all at the edge is no longer in the data center. I mean we may find ourselves laughing chuckling at the term itself data center. Remember when we sent it all the data? Because that's where the computers were. Well, that's 2020 thinking right, that's not even 2025. Thinking also security, that cyber threat of Nation State and criminal enterprises, all these things coming together and it's that confluence of discontinuities, that's what makes a loud problem. And the second piece is we don't just need to do it the way that we've been doing it because that's not necessarily sustainable. And if something is not sustainable is inherently inequitable because we can't afford to let everyone enjoy those benefits. So I think that's all those things, the technology confluence of technology, uh, disruptions and this desire to move to really sustainable, really inherently inequitable systems. That's what makes it a labs problem. >>I really think that's right on the money. And one of things I want to get your thoughts on, cause I know you have a unique historic view of the trajectory arc. Cloud computing that everyone's attention lift and shift cloud scale. Great cloud native. Now with hybrid and multi cloud clearly happening, all the cloud players were saying, oh, it's never gonna happen. All the data set is going to go away. Not really. The, the data center is just an edge big age. So you brought up the data center concept and you mentioned decentralization there, it's a distributed computing architecture, There is no line anymore between what's cloud and what's not the cloud is just the cloud and the data center is now a big fat edge and edges are smaller and bigger. Their nodes distribute computing now is the context. So this is not a new thing for Hewlett Packard enterprise. I mean you guys been doing distributed computing paradigms, supplying software and hardware and solutions Since I can remember since it was founded, what's new now, what do you say that folks are saying, what is HP doing for this new architecture? Because now an operating system is the word, the word that they want. They want to have an operating model, deV ops to have sex shops, all this is happening. What's the what's the state of the art from H. P. E. And how does the lab play into that vision? >>And it's so wonderful that you mentioned in our heritage because if you think about it was the first thing that Bill and they did, they made instruments of unparalleled value and quality for engineers and scientists. And the second thing they did was computerized that instrument control. And then they network them together and then they connect to the network measurement sensing systems to business computing. Right. And so that's really, that's exactly what we're talking about here. You know, and yesterday it was H. B. I. B. Cables. But today it is everything from an Aruba wireless gateway to a green Lake cloud that comes to you to now are cray exa scale supercomputing. And we wanted to look at that entire gamut and understand exactly what you said. How is today's modern developer who has been distinct in agile development in seven uh and devops and def sec ops. How can we make them as comfortable and confident deploying to any one of those systems or all of them in conjunction as confident as they've been deploying to a cloud. And I think that's really part of what we need to understand. And as you move out towards the edge things become interesting. A tiny amount of resources, the number of threats, physical and uh um cyber increased dramatically. It is no longer the healthy happy environment of that raised floor data center, It is actually out in the world but we have to because that's where the data is and so that's another piece of it that we're trying to bring with the labs are distributed systems lab trying to understand how do we make cloud native access every single bite everywhere from the tiniest little Edge embedded system, all the way up through that exa scale supercomputer, how do we admit all of that data to this entire generation and then the following subsequent generation, who will no longer understand what we were so worried about with things being in one place or another, they want to digest all the world's data regardless of where it is. >>You know, I was just having a conversation, you brought this up. Uh that's interesting around the history and the heritage, embedded systems is changing the whole hardware equations, changes the software driven model. Now, supply chain used to be constrained to software. Now you have a software supply chain, hardware, now you have software supply chain. So everything is happening in these kind of new use cases. And Edge is a great example where you want to have compute at the edge not having pulled back to some central location. So, again, advantage hp right, you've got more, you've got some solutions there. So all these like memory driven computing, something that you've worked on and been driving the machine product that we talked about when you guys launched a few years ago, um, looks like now a good R and D project, because all the discussions, I'm I'm hearing whether it's stuff in space or inside hybrid edges is I gotta have software running on an embedded system, I need security, I gotta have, you know, memory driven architecture is I gotta have data driven value in real time. This is new as a kind of a new shift, but you still need to run it. What's the update on the machine and the memory driven computing? And how does that connect the dots for this intelligent Edge? That's now super important in the hybrid equation. >>Yeah, it's fantastic you brought that up. You know, it's uh it's gratifying when you've been drawing pictures on your white board for 10 or 15 years and suddenly you see them printed uh and on the web and he's like, OK Yeah, you guys were there were there because we always knew it had to be bigger than us. And for a while you wonder, well is this the right direction? And then you get that gratification that you see it repeated. And I think one of the other elements that you said that was so important was talking about that supply chain uh and especially as we get towards these edge devices uh and the increasing cyber threat, you know, so much more about understanding the provenance of that supply chain and how we get beyond trust uh to prove. And in our case that proof is rooted in the silicon. Start with the silicon establish a silicon root of trust, something that can't be forged that that physically uncomfortable function in the silicon. And then build up that chain not of trust but a proof of measurable confidence. And then let's link that through the hardware through the data. And I think that's another element, understanding how that data is flowing in and we establish that that that provenance that's provable provenance and that also enables us to come back to that equitable question. How do we deal with all this data? Well, we want to make sure that everyone wants to buy in and that's why you need to be able to reward them. So being able to trace data into an AI model, trace it back out to its effect on society. All these are things that we're trying to understand the labs so that we can really establish this data economy and admit the day that we need to the problems that we have that really just are crying out for that solution bringing in that data, you just know where is the data, Where is the answer? Now I get to work with, I've worked for several years with the German center for your Degenerative Disease Research and I was teasing their director dr nakata. I said, you know, in a couple of years when you're getting that Nobel prize for medicine because you cracked Alzheimer's I want you to tell me how long was the answer hiding in plain sight because it was segregated across disciplines across geography and it was there. But we just didn't have that ability to view across the breath of the information and in a time that matters. And I think so much about what we're trying to do with the lab is that that's that reasoning moreover, more information, gaining insights in the time that matters and then it's all about action and that is driving that insight into the world regardless of whether it has to land in an exa scale supercomputer or tiny little edge device, we want today's application development teams to feel that degree of freedom to range over all of those that infrastructure and all of that data. >>You know, you bring up a great call out there. I want to just highlight that cause I thought that was awesome. The future breakthroughs are hiding in plain sight. It's the access to the people and the talent to solve the problems and the data that's stuck in the silos. You bring those together, you make that seamless and frictionless, then magic happens. That's that's really what we're talking about in this new world, isn't it? >>Absolutely, yeah. And it's one of those things that sometimes my kids as you know, why do you come in every day? And for me it is exactly that I think so many of the challenges we have are actually solvable if the right people knew the right information at the right time and that we all have that not again, not trust, but that proof that confidence, that measurable conference back to the instruments that that HP was always famous for. It was that precision and they all had that calibration tag. So you could measure your confidence in an HP instrument and the same. We want people to measure their confidence when data is flowing through Hewlett Packard Enterprise infrastructure. >>It's interesting to bring up the legacy because instrumentation network together, connecting to business systems. Hey, that sounds like the cloud observe ability, modern applications, instant action and actionable insights. I mean that's really the the same almost exact formula. >>Yeah, For me that's that, that the constant through line from the garage to right now is that ability to handle and connect people to the information that they need. >>Great, great to chat. You're always an inspiration and we could go for another hour talking about extra scale, green leg, all the other cool things going on at H P E. I got to ask you the final question, what are you most excited about for h B and his future and how and how can folks learn more to discover and what should they focus on? >>Uh so I think for me um what I love is that I imagine that world where the data you know today is out there at the edge and you know we have our Aruba team, we have our green Lake team, we have are consistent, you know, our core enterprise infrastructure business and now we also have all the way up through X scale compute when I think of that thriving business, that ability to bring in massive data analytics, machine learning and Ai and then stimulation and modeling. That's really what whether you're a scientist and engineer or an artist, you want to have that intersectionality. And I think we actually have this incredible, diverse set of resources to bring to bear to those problems that will span from edge to cloud, back to core and then to exit scale. So that's what really, that's why I find so exciting is all of the great uh innovators that we get to work with and the markets we get to participate in. And then for me it's also the fact it's all happening at Hewlett Packard Enterprise, which means we have a purpose. You know, if you ask, you know, when they did ask Dave Packer, Dave, why hp? And he said in 1960, we come together as a company because we can do something we could not do by ourselves and we make a contribution to society and I dare anyone to spend more than a couple of minutes with Antonio Neary and he won't remind you. And this is whether it is here to discover or in the halls at labs remind me our purpose, that Hewlett Packard Enterprise is to advance the way that people live and work. And for me that's that direct connection. So it's, it's the technology and then the purpose and that's really what I find so exciting about HPV. >>That's a great call out, Antonio deserves props. I love talking with him, he's the true Bill and Dave Bill. Hewlett Dave package spirit And I'll say that I've talked with him and one of the things that resident to me and resonates well is the citizenship and be interesting to see if Bill and Dave were alive today, that now it's a global citizenship. This is a huge part of the culture and I know it's still alive there at H P E. So, great call out there and props to Antonio and yourself and the team. Congratulations. Thanks for spending the time, appreciate it. >>Thank you john it's great to be with you again. >>Okay. Global labs. Global opportunities, radical. Rethinking this is what's happening within HP. Hewlett Packard Labs, Great, great contribution there from Kirk, have them on the cube and always fun to talk so much, so much to digest there. It's awesome. I'm john Kerry with the cube. Thanks for watching. >>Mm >>mhm Yeah.

Published Date : Jun 17 2021

SUMMARY :

boston connecting with thought leaders all around the world. Great to see you I love to see you guys having this event kind of everyone in one spot. And it was kind of like when you had those exam questions and I gotta ask you And so I I think that as many people come to us virtually now, But I gotta ask you as you start to see machine learning, So you got the core data, you've got a new architecture and you're hearing things like explainable ai experiential We looked at that and then you look at where people want to apply these I mean that that should be like in the market today. And the second piece is we don't just need to do it the All the data set is going to go away. And we wanted to look at that entire gamut and understand exactly what you said. been driving the machine product that we talked about when you guys launched a few years ago, And I think one of the other elements that you said that was so important was talking about that supply chain uh It's the access to the people and the talent to solve the problems and And it's one of those things that sometimes my kids as you know, I mean that's really the the same almost exact formula. Yeah, For me that's that, that the constant through line from the garage to right now is that green leg, all the other cool things going on at H P E. I got to ask you the final question, is all of the great uh innovators that we get to work with and the markets we get that resident to me and resonates well is the citizenship and be so much to digest there.

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Antonio Neri, CEO HPE [zoom]


 

>>approximately two years after HP split into two separate companies, antonioni Ranieri was named president and Ceo of Hewlett Packard Enterprise. Under his tenure, the company has streamlined its operations, sharpened his priorities, simplified the product portfolio and strategically aligned its human capital with key growth initiatives. He's made a number of smaller but high leverage acquisitions and return the company to growth while affecting a massive company wide pivot to an as a service model. Welcome back to HPD discovered 2021. This is Dave Volonte for the cube and it's my pleasure to welcome back Antonio. Neary to the program Antonio it's been a while. Great to see you again. >>Dave Thanks for having me. >>That's really our pleasure. I was just gonna start off with >>the big picture. >>Let's talk about trends. You're a trend spotter. What do you see today? Everybody talks about digital transformation. We had to force marks to digital last year now it's really come into focus. But what are the big trends that you're seeing that are affecting your customers transformations? >>Okay. I mean obviously we have been talking about digital transformation for some time uh in our view is no longer a priority is a strategic imperative. And through the last 15 months or so since we have been going through the pandemic we have seen that accelerated to a level we haven't never seen before. And so what's going on is that we live in a digital economy and through the pandemic now we are more connected than ever. We are much more distributed than ever before and an enormous amount of data is being created and that data has tremendous value. And so what we see in our customers need more connectivity, they need a platform from the edge to the cloud to manage all the data and most important they need to move faster and extracting that inside that value from the data and this is where HP is uniquely positioned to deliver against those experiences the way we haven't imagined before. >>Yeah, we're gonna dig into that now, of course, you and I have been talking about data and how much data for decades, but I feel like we're gonna look back at, you know, in 2030 and say, Wow, we never, we're not gonna do anything like that. So we're really living in a data centric era as the curves are going exponential. What do you see? How do you see customers handling this? How are they thinking about the opportunities? >>Well, I think, you know, customer realized now that they need to move faster, they need to absolutely be uh much more agile and everything. They do. They need to deploy a cloud experience for all the war clothes and data that they manage and they need to deliver business outcomes to stay ahead of the competition. And so we believe technology now plays even a bigger role and every industry is a technology industry in many ways. Every company right, is a technology company, whether your health care, your manufacturer, your transportation company, you are an education, everybody needs more. It no less I. T. But at the same time they want the way they want to consumer Dave is very different than ever before, right? They want an elastic consumption model and they want to be able to scale up and down based on the needs of their enterprise. But if you recall three years ago I knew and I had this conversation, I predicted that enterprise of the future will be edge centric cloud enable and data driven. The edge is the next frontier. We said in 2018 and think about it, you know, people now are working remotely and that age now is much more distribute than we imagined before. Cloud is no longer a destination, it is an experience for all your apps and data, but now we are entering what we call the edge of insight which is all about that data driven approach and this is where all three have to come together in ways that customer did envision before and that's why they need help. >>So I see that I see the definition of cloud changing, it's no longer a set of remote services, you know, somewhere up there in the cloud, it's expanding on prem cross clouds, you mentioned the Edge and so that brings complexity. Every every company is a technology company but they may not be great at technology. So it seems that there are some challenges around there, partly my senses, some of some of what you're trying to do is simplify that for your customers. But what are the challenges that your customers are asking you to solve? >>Well the first they want a consistent and seamless experience, whatever that application and data lives. And so um you know for them you know they want to move away from running I. T. to innovate in our 90 and then obviously they need to move much faster. As I said earlier about this data driven approaches. So they need help because obviously they need to digitize every every aspect of the company but at the same time they need to do it in a much more cost effective way. So they're asking for subject matter expertise on process engineering. They're asking for the fighting the right mix of hybrid experiences from the edge to cloud and they need to move much faster as scale in deploying technologies like Ai deep learning and machine learning. Hewlett Packard Enterprise uh is extremely well positioned because we have been building an age to cloud platform where you provide connectivity where you bring computing and storage uh in a soft of the fine scalable way that you can consume as a service. And so we have great capabilities without HP Point next technology services and advice and run inside. But we have a portfolio with HP Green Lake, our cloud services, the cloud that comes to you that are addressing the most critical data driven warlords. >>Probably about 24 months ago you announced that HP was, was going to basically go all in on as a service and get there by by 2022 for all your solutions. I gotta get, I gotta say you've done a good job communicating the Wall Street, I think. I think culturally you've really done a good job of emphasizing that to your, to the workforce. Uh, but but how should we measure the progress that you've made toward that goal? How our customers responding? I know how the markets responding, you know, three or four year big competitors have now announced. But how should we measure, you know, how you're tracking to that goal? >>Well, I think, you know, the fact that our competitors are entering the other service market is a validation that our vision was right. And that's that's that's good because in the end, you know, it tells us we are on the right track. However, we have to move much faster than than ever before. And that's why we constantly looking for ways to go further and faster. You're right. The court of this is a cultural transformation. Engineering wise, once you step, once you state the North Star, we need to learn our internal processes to think cloud first and data first versus infrastructure. And we have made great progress. The way we measure ourselves. Dave is very simple is by giving a consistent and transparent report on our pivot in that financial aspect of it, which is what we call the annualized revenue run rate, Which we have been disclosed enough for more than a year and a half. And this past quarter grew 30% year over year. So we are on track to deliver at 30 to 40% cake or that we committed two years ago And this business going to triple more than uh more than one year from now. So it's gonna be three times as bigger as we enter 2022 and 2023. But in the end it's all about the experience you deliver and that's why architecturally uh while we made great progress. I know there is way more work to be done, but I'm really excited because what we just announced here this week is just simply remarkable. And you will see more as we become more a cloud operating driven company in the next month and years to come. >>I want to ask you kind of a personal question. I mean, COVID-19 has sharpened our sensitivity and empathy to a lot of different things. And I think ceos in your position of a large tech company or any large company, they really can't just give lip service to things like E. S. G. Or or ethical uh digital transformation, which is something that you've talked about in other words, making sure that it's inclusive. Everybody is able to participate in this economy and not get left behind. What does this mean to you personally? >>Well, they remember I'm in a privileged position, right? Leading a company like Hewlett Packard Enterprise that has Hewlett and Packard on the brand is an honor, but it's also a big responsibility. Let's remember what this company stands for and what our purpose is, which is to advance the way people live and work. And in that we have to be able to create a more equitable society and use this technology to solve some of the biggest societal challenge you have been facing Last 18 months has been really hard on a number of dimensions, not just for the business but for their communities. Uh, we saw disruption, we saw hardships on the financial side, we saw acts of violence and hatred. Those are completely unacceptable. But if we work together, we can use these technologies to bring the community together and to make it equitable. And that's one is one of my passion because as we move into this digital economy, I keep saying that connecting people is the first step and if you are not connected you're not going to participate. Therefore we cannot afford to create a digital economy for only few. And this is why connectivity has to become an essential service, not different than water and electricity. And that's why I have passion and invest my own personal time working with entities like World Economic Forum, educating our government, which is very important because both the public sector and the private sector have to come together. And then from the technology standpoint, we have to architect these things. They are commercially accessible and viable to everyone. And so it's uh it's I will say that it's not just my mission. Uh this is top of mind for many of my colleagues ceos that talked all the time and you can see of movement, but at the same time it's good for business because shareholders now want to invest in companies that take care about this. How we make, not just a world more inclusive and equitable, but also how we make a more sustainable and we with our technologies we can make the world way more sustainable with circular economy, power, efficiency and so forth. So a lot of work to be done dave but I'm encouraged by the progress but we need to do way way more. >>Thank you for that Antonio I want to ask you about the future and I want to ask you a couple of different angles. So I want to start with the edge. So it seems to me that you're you're building this vision of what I call a layer that abstracts the underlying complexity of the whether it's the public cloud across clouds on prem and and and the edge And it's your job to simplify that. So I as the customer can focus on more strategic initiatives and that's clearly the vision that you guys are setting forth on. My question is is how far do you go on the edge? In other words, it seems to me that Aruba for example, for example, awesome acquisition can go really, really deep into the far edge. Maybe other parts of your portfolio, you're kind of more looking at horizontal. How should we think about HP es positioning and participation in that edge opportunity? >>Well, we believe we are becoming one of the merger leaders at the intelligent edge. Right. These edges becoming more intelligent. We live in a hyper connected world and that will continue to grow at an exponential pace. Right? So today we we might have billions of people and devices pursue. We're entering trillions of things that will be connected to the network. Uh, so you need a platform to be able to do with the scale. So there is a horizontal view of that to create these vertical experiences which are industry driven. Right? So one thing is to deliver a vertical experience in healthcare versus manufacturer transportation. And so we take a really far dave I mean, to the point that we just, you know, put into space 256 miles above the earth, a supercomputer that tells you we take a really far, but in the end it's about acting where the data is created and bringing that knowledge and that inside to the people who can make a difference real time as much as possible. And that's why I start by connecting things by bringing a cloud experience to that data wherever it lives because it's cheaper and it's where more economical and obviously there is aspects of latest in security and compliance that you have to deal with it and then ultimately accelerate that inside into some sort of outcome and we have many, many use cases were driving today and Aruba is the platform by the way, which we have been using now to extend from the edge all the way to the core into the cloud business and that's why you HP has unique set of assets to deliver against that opportunity. >>Yes, I want to talk about some of the weapons you have in your arsenal. You know, some people talk about a week and we have to win the architectural battle for hybrid cloud. I've heard that statement made, certainly HPV is in that balance is not a zero sum game, but but you're a player there. And so when I when I look at as a service, great, you're making progress there. But I feel like there's more, there's there's architecture there, you're making acquisitions, you're building out as moral, which is kind of an interesting data platform. Uh, and so I want to ask you, so how you see the architecture emerging and where H. P. S sort of value add i. P. Is your big player and compute you've got actually you've got chops and memory disaggregate asian, you've done custom silicon over the years. How how should we think about your contribution to the next decade of innovation? >>Well, I think it's gonna come different layers of what we call the stock, right? Obviously, uh, we have been known for an infrastructure company, but the reality is what customers are looking for Our integrated solutions that are optimized for the given workload or application. So they don't have to spend time bringing things together. Right? And and spend weeks sometimes months when they can do it in just in a matter of minutes a day so they can move forward innovative or 90. And so we we are really focused on that connectivity as the first step. And Aruba give us an enormous rich uh through the cloud provisioning of a port or a wifi or a one. As you know, as we move to more cloud native applications. Much of the traffic through the connectivity will go into the internet, not through the traditional fixed networks. And that's what we did acquisitions like Silver Peak because now we can connect all your ages and all your clouds in an autonomous software defined way as you go to the other spectrum, right. We talk about what load optimization and uh for us H. P. S. My role is the recipe by which we bring the infrastructure and the software in through that integrated solution that can run autonomously that eventually can consume as a service. And that's why we made the introduction here of HP Green like lighthouse which is actually I fully optimised stack the with the push of a bottom from HP Green Lake cloud platform we can deploy whatever that that is required and then be able to Federated so we can also address other aspects like disaster recovery and be able to share all the knowledge real time. So I'm learning is another thing that people don't understand. I mean if you think about it. So I'm learning is a distributed Ai learning uh ecosystem and think about what we did with the D. C. Any in order to find cures for Alzheimer's or dementia. But swam learning is gonna be the next platform sitting on this age to cloud architecture so that instead of people worrying about sharing data, what we're doing is actually sharing insights And be able to learn to these millions of data points that they can connect with each other in a secure way. Security is another example, right? So today on an average takes 28 days to find a bridge in your enterprise with project Aurora, which we're gonna make available at the end of the year, by the end of the year. We actually can address zero day attacks within seconds. And then we're work in other areas like disaster recovery when you get attacked. Think about the ransom ramp somewhere that we have seen in the last few weeks, right? You know, God forbid you have to pay for it. But at the same time, recovery takes days and weeks. Sometimes we are working on technology to do it within 23 seconds. So this is where HP can place across all spectrums of the stack. And at the same time, of course, people expect us to innovate in infrastructural layer. That's why we also partnered with companies like Intel, we're with the push of a bottle. If you need more capacity of the court, you don't have to order anything, just push the bottle. We make more calls available so that that will load can perform and when you don't need to shut it off so you don't have to pay for it. And last finalist, you know, I will say for us is all about the consumption availability of our solutions And that's what I said, you know, in 2019 we will make available everything as a service by 2022. You know, we have to say as you know, there is no need to build the church for easter sunday when you can rent it for that day. The point here is to grow elastically and the fact that you don't need to move the data is already a cost savings because cost of aggression data back and forth is enormous and customers also don't want to be locked in. So we have an open approach and we have a through age to cloud architecture and we are focusing on what is most valuable aspect for the customer, which is ultimately the data. >>Thank you for that. One of the other things I wanted to ask you about, and again, another weapon in your arsenal is you mentioned uh supercomputing before up in space where we're on the cusp of exa scale and that's the importance of high performance computing. You know, it used to be viewed as just a niche. I've had some great conversations with Dr go about this, but that really is the big data platform, if you will. Uh can I wonder if you could talk a little bit about how that fits into the future. Your expertise in HPC, you're obviously a leader in that space. What's the fit with this new vision? You're laying out? >>Well, HPC, high performance computer in memory computer are the backbone to be able to manage large data sets at massive scale. Um and, you know, deployed technologies like deep learning or artificial intelligence for this massive amount of data. If we talked about the explosion of data all around us and uh, you know, and the algorithms and the parameters to be able to extract inside from the day is getting way more complex. And so the ability to co locate data and computed a massive scale is becoming a necessity, whether it's in academia, whether it's in the government obviously to protect your, your most valuable assets or whether it is in the traditional enterprise. But that's why with the acquisition of Cray, S. G. I. And our organic business, we are absolutely the undisputed leader to provide the level of capabilities. And that's why we are going to build five of the top six exa scale systems, which is basically be able to process they billion billion, meaning billion square transactions per second. Can you imagine what you can do with that? Right. What type of problems you can go solve climate problems? Right. Um you know, obviously be able to put someone back into the moon and eventually in mars you know, the first step to put that supercomputer as an edge computer into the international space station. It's about being able to process data from the images that take from the ice caps of the, of the earth to understand climate changes. But eventually, if you want to put somebody in in into the Marks planet, you have to be able to communicate with those astronauts as they go and you know, you can't afford the latency. Right? So this is where the type of problems we are really focused on. But HPC is something that we are absolutely uh, super committed. And it's something that honestly we have the full stack from silicon to software to the system performance that nobody else has in the industry. >>Well, I think it's a real tailwind for you because the industry is moving that direction. Everybody talks about the data and workloads are shifting. We used to be uh, I got LTP and I got reporting. Now you look at the workloads, there's so much diversity. So I'll give you the last word. What what really is the most exciting to you about the future of HPV? >>Well, I'm excited about the innovation, will bring it to the market and honestly, as the Ceo, I care about the culture of the company. For me, the last almost 3.5 years have been truly remarkable. As you said at the beginning, we are transforming every aspect of this company. When I became CEO, I had three priorities for myself. One is our customers and partners. That's why we do these events right to communicate, communicate, communicate. Uh they are our North Star, that's why we exist. Uh, second is our innovation right? We compete to win with the best innovation, solving the most complex problems in a sustainable and equitable way. And third is the culture of the company, which are the core is how we do things in our Team members and employees. You know, I represent my colleagues here, the 60,000 strong team members that have incredible passion for our customers and to make a contribution every single day. And so for me, I'm very optimistic about what we see the recovery of the economy and the possibilities of technology. But ultimately, you know, we have to work together hand in hand. Uh and I believe this company now is absolutely on the right track to not just be relevant, but really to make a difference. And remember that in the end we we have to be a force for good. And let's not forget that while we do all of this, we have some farm with technology. We have to also help some uh to address some of the challenges we have seen in the last 18 months. An H. P. E is a whole different company, uh, that you knew 3.5 years ago. >>And as you said, it's, it's knowledge is the right thing to do. It's good. It's good for business Antonio. Neary. Thanks so much for coming back to the cube. Is always a pleasure to see you. >>Thanks for having me Dave >>and thank you for watching this version of HP discover 2021 on the cube. This is David want to keep it right there for more great coverage. >>Mm

Published Date : Jun 6 2021

SUMMARY :

Great to see you again. I was just gonna start off with What do you see today? have seen that accelerated to a level we haven't never seen before. but I feel like we're gonna look back at, you know, in 2030 and say, Wow, Well, I think, you know, customer realized now that they need to move faster, So I see that I see the definition of cloud changing, it's no longer a set of remote services, the cloud that comes to you that are addressing the most critical data driven warlords. But how should we measure, you know, how you're tracking to in the end, you know, it tells us we are on the right track. What does this mean to you personally? all the time and you can see of movement, but at the same time it's good for business because So I as the customer can focus on more strategic initiatives and that's clearly the vision that And so we take a really far dave I mean, to the point that we just, you know, Yes, I want to talk about some of the weapons you have in your arsenal. You know, we have to say as you know, there is no need to build the church for easter sunday when you can rent it for One of the other things I wanted to ask you about, and again, another weapon in your arsenal is you someone back into the moon and eventually in mars you know, the first step to What what really is the most exciting to you about the future of HPV? And remember that in the end we we have to be a force for good. And as you said, it's, it's knowledge is the right thing to do. and thank you for watching this version of HP discover 2021 on the cube.

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Kaustubh Das and Vijay Venugopal 5 28


 

>>from around >>the globe. It's >>the cube presenting future >>Cloud one >>event. A >>world of opportunities >>brought to you by Cisco. >>Okay. We're here with costume. Does, who is the Senior Vice President, General Manager of Cloud and compute at Cisco And VJ Venugopal, who is the Senior Director for Product management for Cloud, compute at Cisco. KTV J Good to see you guys welcome. >>Great to see you. Dave >>to be here. >>Katie. Let's talk about cloud. You. And I, last time we're face to face was in Barcelona where we love talking about cloud. And I always say to people look, Cisco is not a hyper scaler, but the big public cloud players, they're like giving you a gift. They spent almost actually over $100 billion last year on Capex. The big four. So you can build on that infrastructure. Cisco is all about hybrid cloud. So help us understand the strategy. There may be how you can leverage that build out and importantly what a customer is telling you they want out of hybrid cloud. >>Yeah, no, that's that's that's a perfect question to start with Dave. So yes, so the hybrid hyper scholars have invested heavily building out their assets. There's a great lot of innovation coming from that space. Um there's also a great innovation set of innovation coming from open source and and that's another source of uh a gift, in fact the I. T. Community. But when I look at my customers, they're saying, well how do I in the context of my business, implement a strategy that takes into consideration everything that I have to manage um in terms of my contemporary work clothes, in terms of my legacy, in terms of everything my developer community wants to do on devops and really harness that innovation that's built in the public cloud, that built an open source that built internally to me and that naturally leads them down the path of a hybrid cloud strategy. And Siskel's mission is to provide for that imperative, the simplest, more power, more powerful platform to deliver hybrid cloud. And that platform uh is inter site, we've been investing in Inner side, it's a it's a SAS um service um inner side delivers to them that bridge between their estates of today. There were clothes of today, the need for them to be guardians of enterprise grade resiliency with the agility uh that's needed for the future. The embracing of cloud, Native of new paradigms of deVOPS models, the embracing of innovation coming from public cloud and an open source and bridging those two is what inner side has been doing. That's kind of, that's kind of the crux of our strategy. Of course, we have the entire portfolio behind it to support any any version of that, Whether that is on prem in the cloud, hybrid, cloud, multi, cloud and so forth. >>But but if I understand it correctly from what I heard earlier today, the inter site is really a linchpin of that strategy, is it not? >>It really is and may take a second to uh to totally familiarize those who don't know inner side with what it is. We started building this platform quite a few years back and we we built a ground up to be an immensely scalable SAs super simple hybrid cloud platform and it's a platform that provides a slew of service is inherently. And then on top of that there are suites of services, the sweets of services that are tied to infrastructure, automation. Cisco, as well as Cisco partners, their suite of services that have nothing to do with Cisco um products from a hardware perspective and it's got to do with more cloud orchestration and cloud native and inner side and its suite of services um continue to kind of increase in pace and velocity of delivery video. It's just over the last two quarters we've announced a whole number of things will go a little bit deeper into some of those, but they span everything from infrastructure automation to kubernetes and delivering community than service to workload optimization and having visibility into your cloud estate. How much it's costing into your on premise state into your work clothes and how they're performing. It's got integrations with other tooling with both Cisco Abdi uh as well as non Cisco um, assets. And then and then it's got a whole slew of capabilities around orchestration because at the end of the day, the job of it is to deliver something that works and works at scale that you can monitor and make sure is resilient and that includes that. That includes a workflow and ability to say, you know, do this and do this and do this. Or it includes other ways of automation, like infrastructure as code and so forth. So it includes self service that so that expand that. But inside the world's simplest hybrid cloud platform, rapidly evolving rapidly delivering new services. And uh, we'll talk about some more of those days. >>Great. Thank you. Katie VJ Let's bring you into the discussion. You guys recently made an announcement with the ASCII corp. I was stoked because even though it seemed like a long time ago, pre covid, I mean in my predictions post, I said, ha she was a name to watch our data partners. Et are you look at the survey data and they really have become mainstream. You know, particularly we think very important in the whole multi cloud discussion. And as well, they're attractive to customers. They have open source offerings. You can very easily experiment, smaller organizations can take advantage, but if you want to upgrade to enterprise features like clustering or whatever, you can plug right in. Not a big complicated migration. So a very, very compelling story there. Why is this important? Why is this partnership important to Cisco's customers? >>Mhm. Absolutely. When the spot on every single thing that you said, let me just start by paraphrasing what ambition statement is in the cloud and compute group right ambition statement is to enable a cloud operating model for hybrid cloud. And what we mean by that is the ability to have extreme amounts of automation orchestration and observe ability across your hybrid cloud idea operations now. Uh So developers >>and applications >>team get a great amount of agility in public clouds and we're on a mission to bring that kind of agility and automation to the private cloud and to the data centers. And inter site is a quickie platform and lynchpin to enable that kind of operations. Uh, Cloud like operations in the in the private clouds and the key uh as you rightly said, harsher Carp is the, you know, they were the inventors of the concept of infrastructure at school and in terra form, they have the world's number one infrastructure as code platform. So it became a natural partnership for Cisco to enter into a technology partnership with Harsher Card to integrate inter site with hardship cops, terra form to bring the benefits of infrastructure as code to the to hybrid cloud operations. And we've entered into a very tight integration and uh partnership where we allow developers devops teams and infrastructure or administrators to allow the use of infrastructure as code in a SAS delivered manner for both public and private club. So it's a very unique partnership and a unique integration that allows the benefits of cloud managed. I see to be delivered to hybrid cloud operations and we've been very happy and proud to be partnering with Russia Carbonara. >>Yeah, telephone gets very high marks from customers. The a lot of value there, the inner side integration adds to that value. Let's stay on cloud Native for a minute. We all talk about cloud native cady was sort of mentioning before you got the the core apps uh you want to protect those, make sure their enterprise create but they gotta be cool as well for developers. You're connecting to other apps in the cloud or wherever. How are you guys thinking about this? Cloud native trend. What other movies are you making in this regard? >>I mean cloud Native is there is one of the paramount I. D. Trends of today and we're seeing massive amounts of adoption of cloud native architecture in all modern applications. Now. Cloud native has become synonymous with kubernetes these days and communities has emerged as a de facto cloud native platform for modern cloud native app development. Now, what Cisco has done is we have created a brand new SAs delivered kubernetes service that is integrated with inter site, we call it the inter site community service for a. Ks and this just gave a little over one month ago now, what interstate Kubernetes service does is it delivers a cloud managed and cloud delivered kubernetes service that can be deployed on any supportive target infrastructure. It could be a Cisco infrastructure, it could be a third party infrastructure or it could even be public club. But think of it as kubernetes anywhere delivered, as says, managed from inside. It's a very powerful capability that we've just released into inter site to enable the power of communities and cognitive to be used to be used anywhere. But today we made a very important aspect because we have today announced the brand new Cisco service mess manager. The Cisco service mesh manager, which is available as an extension to I K s are doing decide basically we see service measures as being the future of networking. Right in the past we had layer to networking and layer three networking and now with service measures, application networking and layer seven networking is the next frontier of of networking. But you need to think about networking for the application age very differently, how it is managed, how it is deployed, it needs to be ready, developer friendly and developer centric. And so what we have done is we've built out an application networking strategy and built out the service match manager as a very simple way to deliver application networking through the consumers, like like developers and application teams. This is built on an acquisition that Cisco made recently of Banzai Cloud. And we've taken the assets of Banzai Cloud and deliver the Cisco service mash Manager as an extension to KS. That brings the promise of future networking and modern networking to application and development gives >>God thank you BJ. And so Katie, let's let's let's wrap this up. I mean, there was a lot in this announcement today, a lot of themes around openness, heterogeneity and a lot of functionality and value. Give us your final thoughts. >>Absolutely. So couple of things to close on. First of all. Um, inner side is the simplest, most powerful hybrid cloud platform out there. It enables that that cloud operating model that VJ talked about but enables that across cloud. So it's sad, it's relatively easy to get into it and give it a spin so that I'd highly encouraged anybody who's not familiar with it to try it out and anybody who is familiar with it to look at it again, because they're probably services in there that you didn't notice or didn't know last time you looked at it because we're moving so fast. So that's the first thing, the second thing I close with is, um we've been talking about this bridge that's kind of bridging, bridging uh your your on prem your open source, your cloud estates. And it's so important to to make that mental leap because uh in past generation we used to talk about integrating technologies together and then with Public cloud, we started talking about move to public cloud, but it's really how do we integrate, how do we integrate all of that innovation that's coming from the hyper scale is everything they're doing to innovate superfast. All of that innovation is coming from open source, all of that innovation that's coming from from companies around the world including Cisco. How do we integrate that to deliver an outcome? Because at the end of the day, if you're a cloud of Steam, if you're an idea of Steam, your job is to deliver an outcome and our mission is to make it super simple for you to do that. That's the mission we're on and we're hoping that everybody that's excited as we are about how simple we made that. >>Great, thank you a lot in this announcement today, appreciate you guys coming back on and help us unpack you know, some of the details. Thanks so much. Great having you. >>Thank you. Dave. >>Thank you everyone for spending some time with us. This is Dave Volonte and you're watching the cube, the leader in tech event >>coverage. >>Mm mm.

Published Date : Jun 2 2021

SUMMARY :

the globe. to see you guys welcome. Great to see you. but the big public cloud players, they're like giving you a gift. and really harness that innovation that's built in the public cloud, that built an open source that built internally the day, the job of it is to deliver something that works and works at scale that you can monitor Why is this partnership important to Cisco's customers? When the spot on every single thing that you said, of infrastructure as code to the to hybrid cloud operations. the inner side integration adds to that value. the power of communities and cognitive to be used to be used anywhere. God thank you BJ. all of that innovation that's coming from from companies around the world including Cisco. Great, thank you a lot in this announcement today, appreciate you guys coming back on and help us unpack Thank you. Thank you everyone for spending some time with us.

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Ariel Assaraf, Coralogix | CUBE Conversation May 2021


 

(upbeat music) >> Well, hello everyone, John Walls here on theCUBE as we continue our CUBE conversations as part of the AWS Startup Showcase with Ariel Assaraf who is the CEO and co-founder of Coralogix based in Tel Aviv. And Ariel, thanks for joining us, especially under these trying circumstances I'm sure many people watching fully appreciate what's going on in Israel right now with the bombings that are happening on a perpetual basis. And I just hope you and family, friends and your coworkers are doing well and staying as safe as possible. >> Thank you very much, John. Yeah, this is a surreal period of time where we're in the office then occasionally going to the shelter for a couple minutes and then getting back to coding and planning. So yeah, thank you. >> Well, certainly take care and you're very much on our thoughts and in our hearts right now and we wish you all the well and safety. Let's talk about Coralogix though. This is obviously it's your baby and entering the wild world of data these days this exponential growth of data. You and I were talking about really the untapped potential of data a little bit early before the interview. So let's talk about maybe the genesis of Coralogix a little bit and why you came up with this concept and then the unique platform that you've now established to really help your clients make some sense of these vast reams of data that they have at their disposal. >> Yeah, I think that's a very interesting topic that a lot of companies are starting to now address each one with its own angle. We decided to go with the real-time streaming analytics approach. The problem starts with data growing exponentially like you mentioned, but it's not just growing exponentially it's growing faster than revenue. What happens is that, companies that are bound to the cost of data are getting to a point where their margins and our unit economics are being slaughtered by the amount of data that they need to analyze whether it's for BI or marketing, and certainly observability which is probably the largest data producer inside any organization. And what typically companies tend to do is to start cherry pick data. So they only collect relevant information or only collect areas or only collect specific servers or specific environments. And that causes that statistic you just mentioned from the MIT research, showing that 99.5 of the data remains untapped or unanalyzed. When we looked at it, we thought that, you want to monitor that data at a high level. You want to analyze it automatically or manually or visualize it with good performance. And so the approach that existed/exists in the market until today is to use storage tiers. But then you have to compromise the quality and the speed of analytics. And we chose instead of that, to unlike everyone that index and then analyze to ingest, analyze everything in real time, including the most stateful transformation and stateful analytics and only then store what matters that way giving broader coverage and allowing companies economically and also in terms of scale, to send everything get the full analytics layer that they need and basically improve both their businesses and their performance. >> Yeah, it sounds so sensible. It sounds so simple too. Right, we're just going to analyze data as it comes in real time, we'll make sense of it, we'll process that, we'll make it actionable and boom off we go. But obviously, as you know this is an extraordinarily complex series of operations occurring now especially in the microservices world, right? Because you have all these inputs and all these instances happening simultaneously in different environments. So untangle that for me a little bit in terms of microservices now, the complexity that that creates and your approach to that. >> Yeah. So two things that happen. One, there are more services in each company. Two, there are more versions uploaded to each service every day. So the world of CICB combined with the world of microservices creates a lot of uncertainty. On one hand that's great because you have less decoupling. You can go faster, you can be faster to market respond to the market faster. You can analyze data in specific units that allows you more flexibility and you can release a lot more. On the other hand, it gets much harder to triage, to figure out what specific microservice is causing a problem to monitor the communication between different microservices. And certainly to understand, what is the version that broke something? A lot of software problems come after upgrades or configuration changes. And these two factors together, they generate a lot of data that you need to start monitoring and analyze. Now, like you're saying, analyzing in real time that's been done in the past. That doesn't sound too complex but what happens is that the answer from real-time streaming was only applied to stateless things. Meaning, let me know when you see something. You see an event, send me an alert. You see a metric, send me an alert. What happens is that, it's still missing the longer term analytics. So it's some sort of an oxymoron to say, on one hand I'm doing real-time streaming on the other hand, I want to give you analytics that rely on a long-term state. Let me know if something happened more than it did last week. Let me know if something happened for the first time this month. Clustered a data based on a learning algorithm that learns the data continuously throughout the entire history of time. And this is Streama, the technology that we created that does the real-time streaming but also involves, components that store the state of the system at any given point in time. So while other solutions or other approaches use the storage as the state. So if I want to know what happened a week ago, I just go to the storage and see what's in there from last week. Now we hold the snapshot of state of everything relevant whether we automatically discovered or the customer defined it and make sure that our customers can go back in time and compare versions or compare matrix or compare graphs and see how specific versions affected specific microservices and how specific microservices affected their entire production systems. >> So where, or help me out here just in terms of cost efficiency, then now, if you kind of, you're not eliminating storage obviously, but you're kind of shifting responsibilities here or shifting process a little bit, right? And making it a little more accessible on a real-time basis. What kind of cost efficiencies do you get out of that, in terms of not having to go to storage for everything and dig everything out from a week or two weeks or a month ago? >> Yeah, that's a great question. So it affects multiple areas there. First of all, storage is one of the areas where you can least optimize because it is what it is besides compression that's been invented years ago and we're pretty much maxed out there. There's not a lot of waste to really save on storage. So what companies do they try to put it on lower tier storage, but then you lose performance. What we do is we bound ourselves only to CPU and CPU, when you do analytics, you can improve and optimize to the max and get to a point where you auto-scale analyze all data in real time, get better results and you can continuously improve your code and your microservices in a way that makes them more efficient. We're talking about roughly 70, 75% of savings when we compare that to the closest solution in our space. But it's more than that actually. We believe that at the end of the day the storage approach is not going to be a feasible because storage doesn't scale great, like any, you know, any CPU that you increase, you get better performance, you get faster performance, you get more power. But when you increase storage size when you store more data for a longer term you actually lose performance. It's actually slower, it's more cluttered. And so what happens is that companies that need long-term analytics one, they have to use the storage. They can do it in real time, but two, they also have to have that storage stored for a very long period of time. So it exponentially grows. And we believe that we'll come to an era because data grows exponentially and many of our users are engineers that understand exponential growth. It's going to get to a point where it's almost impossible to write all the data to the disk and then companies are going to need to compromise again. So we feel that the market is going to a place where you'd like to get the analytics taken out of the data and only relevant information for the analytics being stored because the matrix and the logs and the traces they are a means to an end. They're not the purpose for which we are actually generating and storing them. >> Right. And that's what your clients are all about too. Right? Get me the need, you know, get me the gold, the data, you know, that I actually need and help me separate the wheat from the chaff here. What about AWS? How did they come into play? Or what about your relationship with them and how has that developed and currently where does that sit? >> Yes. So we actually moved to AWS about two years ago and moved our entire production and built it on the AWS infrastructure. Our infrastructure is entirely on Kubernetes. We're using Terraform and we have our own CI/CD tool that we actually released as an open source. And we scaled on AWS massively and started seeing the opportunities with most of our customers being on AWS. So we partnered with AWS partnerships teams. We went through the competencies the well-architected, the accelerate program. And now the relationship is at a level where our sales teams are working closely together with the AWS account managers to spot opportunities where AWS customers need an additional layer of analytics or better cloud security or cost reduction. And we're working together to find them that solution. Now to make it easier and more seamless for AWS customers to use us, we are onboarded to the AWS marketplace. So we're under the unified agreement of AWS and we can be paid through the AWS bill. So now Coralogix can be seen as an AWS service that you're using you don't have to use another vendor and you can get additional insights and lowered costs and 24/7 support that we provide. So that's how we partner with AWS. And of course, a lot of joint marketing and content activity. So we're running a webinar together with AWS teams at a general, not about us. In general, how can we give back to the community? How do you scale? For instance, we ran a webinar on how do you scale Kafka? Which is certainly not our domain, but definitely an issue that we had to handle and had to scale and it's a pain point for many AWS customers. So we're trying to give back, we're a lot from AWS and we are partnering with them to solve problems together. >> So what's it done for you then at Coralogix? So you said it's been a two year relationship so it's matured obviously and you've worked out something very nice. You're leveraging each other's strengths, you know, in a very smart and tactical way. So what does it mean to you though Coralogix and ultimately, what do you think it means to your end user, your client base when you bring the kind of this combined power into their needs? >> Yeah. So for us working together with AWS means that they help us where a startup is lacking the most strength. So startups, they can be extremely fast they can develop cutting edge technologies they can bring new approaches and products to the market. But when you start working with the larger organizations the most hardest part of a POC because the engineering teams see the value immediately is the procurement is the legal parts is getting there opening the door and showing them the value proposition that you have and working together with AWS allows us to first of all, meet these customers, understand their needs and then being able to route through the AWS marketplace. And of course, to make it easier for them. We created like 20 different plugins to all AWS services so they can seamlessly connect all their data. Cause you remember one of the things that we wanted to get to is people not having to cherry pick logs. We're not having to cherry pick matrix. So now they can connect their entire environment and get full cloud observability and security within minutes and do it in an economic way. >> Wait, you're talking about all these capabilities and providing the client base and obviously this is a field that we're talking about data and what you're doing with it that's growing so rapidly. What does it mean to you like inside your office there in terms of, do you have enough space for people? I assume your growth trajectory is pretty impressive right now. >> Yes. This is, it's something that we are trying to learn now. This is a third office in three years and we're now outgrowing this one and going to the next one. So we grew from about 10 people, two years ago when we moved to AWS to over a hundred people now and continuing to hire in East, center, West US and in Israel and in London and in India. And the company is going to double itself within the next few months. So it's definitely, you know, a challenge now with COVID era also, but thank God, you know here in Israel, we're kind of past that. And it seems like the US is going to be past that in the next few months. So we're going to get back and start hiring and growing the teams. >> Well, it sounds impressive. And congratulations on that particular aspect of your business. I know it's always fun to bring on new people. It's all a very positive sign. So congratulations on that front. Thank you for the time today. And most importantly, again, we do wish you a great health and wellness and safety given that all that's going on right now and our hopes and prayers are that it ends as quickly as possible and you can return back to business as usual there. >> Thank you very much, John. I appreciate your time. >> Thank you sir. >> You bet. My pleasure. Once again, we're talking about Coralogix here, on theCUBE Conversation as part of the AWS Startup Showcase with Ariel Assaraf, who is the CEO and co-founder. I'm John Walls. Thanks for joining us here on theCUBE. (upbeat music)

Published Date : May 18 2021

SUMMARY :

And I just hope you and family, friends and then getting back and we wish you all the well and safety. that they need to analyze and boom off we go. and you can release a lot more. in terms of not having to go and get to a point where you auto-scale and how has that developed and built it on the AWS infrastructure. So what does it mean to you though and then being able to route What does it mean to you and going to the next one. and you can return back Thank you very much, John. as part of the AWS Startup Showcase

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Brendan Hannigan, Sonrai Security | CUBE Conversation May 2021


 

>>Welcome to this cube conversation. I'm john Kerry host of the cube here in Palo alto California. We got a hot startup doing new things differently. The new way the cloud native way brendon, Hannigan, Ceo of sun rays securities. They deliver an awesome new solutions platform on all clouds to change the game and how security is done Brendan. Thanks for joining me on this cube conversation. >>Really nice to talk to you today, john >>you know, I loved showcasing companies that are, that are thinking about their entire optimizing their efforts to bring in the new, the new way to do things. And we certainly with the pandemic we've seen and everyone's validating this general global consensus that cloud scale and devops and def sec apps is generating a new kind of modern applications and this is just clearly has been known for a while inside the industry, but now it's mainstream. You guys are building a company around this notion of security. So let's get into it. What do you guys do is get right to it? What's the product? >>Well, firstly to get going And before getting into the specifics of product, john just I like to frame it, which is the ways in which I started out as a software engineer. You know, a long, long time ago built a company based on classic, traditional ways of developing software. The way we develop software has just changed dramatically change from stem to stern. We've gone from monolithic applications to microservices. We've gone from 18 month development cycles to two weeks from business units and I. T. Controlling it to devoPS teams. And then the amazing this is the incredible thing from a security perspective is we used to call up people in traditional networks and data centers to reconfigure the firewall so I could put my application of data center. But now I represented in code infrastructure is code that basically represents the infrastructure I have shows up in of course the cloud. The reason why I'd like to explain this story is we talk about cloud security and the complexities of cloud security. That's just where it all comes together. The reality is everything has changed around it. And we have a simple belief if everything has changed in terms of how it is, you build technology, value, deploy it and operators, we have to change how it is reduced security and it has to be also from stem to stern. So that's what basically that's why we started this business. Our mission is simple. We want to reinvent how it is. People secure new technology in these new environments and we do it by building a service that sits on top of companies usage of cloud amazon as your google cloud. And we help find risks automatically, eliminate them, Make sure they never come back and then deliver incredible new ways of continuously monitor activity to prevent cyber security incidents from happening in the first place. >>So this reinvention is a big, big trend. We've talked about this on the cube, you know, with many guests, even Pat Gelsinger's now the ceo of intel. When was that VM ware told us that you need to do over it in security, got to redo it all, not just incremental improvement. You know, fundamental revolutionary change was you're basically getting out here. So the question is top to bottom reinvention totally get that. How do you do it? Okay, Do you change the airplane engine out of 30,000 ft? It's hard people, it's easier said than done. What are the elements to reinvent security >>in this? We have we have a magical opportunity here because of cloud. So what happens is into traditional data centers and the traditional enterprise networks, There's, there's kind of Control points that are traditionally, which we understand and security John, right. And it's built up over 2030, 50 years. Right. And there's certain ways around which we rotate our security controls and you're familiar with them, right? Firewalls, Endpoint, antivirus security, information, security, event management system. Think of all those things, those control points are not relevant in the cloud. It's not, it's, they're interesting. V p c s and narrow grooves are kind of interesting in the cloud. Totally insufficient. So there's a necessity to reinvent and there's new control points and I will then tell you why it leads with an incredible better result. The new control points of the cloud, we believe and strenuously push when we speak to our customers, our identities. And it's not about Brandon and john, it's nearly always about non people identities, serverless functions, pieces of compute containers, all of these things have rights to like people. The second control point our data. Where is it? We used to have a data center. It's in the word, it says it data center, but in this instance I may have 20 devops teams. Each one of them is using RDS. One of them is using elastic cash. One of them is using a different thing. So data is the second one. The third one is applications. Why is this so important? The service providers have done a great job with core infrastructure. They give us two mechanisms to set up these environments. We need to help our customers organize and reinvent our security around these three pillars. The reason why it's so important, I love what you said is God, we've got to start from scratch. You get to start from scratch and when you do it, you actually can deliver a level of granularity and control and security that is unimaginable in the traditional enterprise network and data center. >>It's like golf, you got an extra Mulligan off the T if you hit it out of bounds and security, you get a do over. This is this is an opportunity. I love that concept because this is I mean it's not many times you get this clean sheet of paper or the opportunity to to pivot or reinvent or refresh re platform re factor whatever word you use. This is a time >>once in our life this transition, we know digital transformation is transforming industries, every industry is feeling it. We can see and understand the significance of the inventions like like AWS, it's an amazing invention, the power of it and what it delivers to us. The opportunity which is a must take opportunity is reinventing security from top to bottom. And by the way if you don't do it, if you just do this kind of half I have asked you end up with a mess on your hands if you do it properly, you end up in a better place than you would have been a traditional enterprise network and data center. >>The old expression you gotta burn the boats to get people motivated to kind of get it done right with the cloud. Let me ask you questions. Identity security and the data secure. Love that perspective because Identity the first thing in terms in my head when you said that was I thought about the identity of the individual their I. D. You know and you could actually get down to the firmware of a phone or you know to fact multifactor authentication. I get that access authentication. You're talking more in terms of other naming spaces and naming systems like specifically around services and applications identity, not just users. Right? >>Can you expand more on that? We we we we understand this as many people now understand this at a superficial level, but they haven't truly understand stood what's under the hood of what's happening inside cloud when you have reinvented applications, microservices, applications, auto scaling applications, it's all cloud is about incredible innovation happening across teams. What happens in the cloud is you have developers, administrators creating workloads. Those work clothes have huge numbers of compute functions which could be a container, a compute instance, a serverless function. They're gaining access to resources, other compute resources, cues and data to give you a sense of scale job you could have a company. It's not unusual. 80,000 pieces of compute 20,000 active at a particular point in time. We've got companies and then they assume these roles which give them access and rights to do things on these cloud services. It's not unusual to have 10,000 rolls in a cloud environment across multiple different accounts. Now, you see the identities, these pieces of compute have rights to do things. That's good because I can restrict what they do. It can be bad because if I don't have a handle on it, it's a mess. By the way, when you talk about this scale, human beings can't process this much information must be able to understand the risks, configure and automate remediation of these risks. The cloud providers give us the tools to build these flexible workloads. They're incredibly flexible. The dark side of it is in experience and basically inefficient deployment of those tools can lead to a whole host of risks that, quite frankly a lot of customers don't fully appreciate yet. >>And then people call that day to operation. But I love this idea of identity, the thousands and thousands of services out there because with microservices and you're seeing coming out of the cloud native world is these these new kinds of services could be stood up and torn down very quickly. So, you know, the observe ability trend is a great indicator in my opinion of this whole, you know, manic focus on data. So, you know, because you need machines to know, you don't know if something could be terminated and and stood up not even knowing about it, it could be errors. How do you log it? Right. So this is just an example. What's your thoughts on that? What's your reaction? Is that right? >>Ephemeral nature is the beauty of cloud. Right. Because, you know, there's problems that even now when we build our, we have a cloud native application ourselves and when we have a problem sometimes, of course we can go in and spin up 400 servers to go solve a problem and spin them back down half an hour later. We couldn't do that before a cloud. We can actually have developers doing this incredible rapid work with serverless functions to go and interrogate data to go out of data. Like to go and do analytics. It's wonderful. But what you said is their ephemeral. Now, just think about an environment. 20,000 pieces of compute 10,000 active, lots of 20 different teams across a 50 amazon accounts. Somebody comes in and basically during a period of time compromises. It compromises something and gets access to data, but it's a federal, it just comes and goes, we have to know that we have to know what's possible. We have to know if it's happened and then we have to basically greatly minimize the possibility of that happened. My promise because I'm security people are always trying to scare everybody which is valid. However, my promise the power of this cloud has created complexity opportunities but actually it also gives us the solution because using analytics machine learning in our case graphing technologies, we can actually find these things and give micro control two workloads so that actually we can see these things and automatically eliminate these risks and that was impossible >>in the the automation is programmable. You can actually set policies around automation. Pretty cool. I gotta ask you about get to the technical and want to understand the graphics and the platform more. But I want to ask you the question on the reinvention. If I follow your your playbook Yes. What's the end results? Can you take me through the all in bet the redo what happens? Can you just take me through the day in the life of an outcome? What's it look like and walk me through that? >>So firstly what the outcome I want to give our clients is they have these complex cloud environment spreading across, you know, any, even a moderate sized enterprise. What I basically want to be able to give our clients and when we have delivered for our clients is they basically managed to break that cloud from being this amorphous thing into specific work clothes. Each and every one of those workloads have specific controls in place that understand how that workload should operate in this environment across staging development and production. And actually we're able to essentially locked down what it is these workloads can do from an identity perspective, a data access perspective, a platform rights perspective and then monitor anything that changes. That's one thing. So the complexity were actually able to push away the complexity leveraged up lower to give that level of granularity at very deep levels. Identity, data platform. The second thing, actually, and this is john again, what's possible will clown? It doesn't it can't be all security teams, its security needs, It could be audit teams, its developers. So we have customers who have onboard tens and tens and tens of teams onto our platform. Why do we do that when we're finding issues and finding things that need to be resolved for directing it directly to the development teams? So we're saying developer to get into production, you're going to have to fix your identity set up in this environment. It's too risky, but it doesn't have to go to the security team. The security team will only hear about it if the developer doesn't fix it. >>Got it. So they're proactive, >>we're involving the teams responsible for creation and resolution of issues. The security and cloud teams are setting up the ground rules for a workload to operate in this environment and now we've got a level of granularity across workloads, whether they're in production or not. That basically is wonderful. That's the that's the ultimate endgame. >>What's the uh status of the vision and product on execution uh where your customers at now? Um how do you feel about it? Where is it going? Can you share a little bit about the roadmap and kind of where the product is? Uh It's a huge vision, it sounds easy to do, but it's not >>it's not actually and, you know, underlying it also, we actually, we've production service, we have wonderful, very large customers who are deployed and operational on our platform. You know, an example of one of them would be world fuel services, fortunate 93 company were the center of their kind of new security environment and operating model for everything they're doing and cloud. It's a beautiful story job. They've gone from in, in, you know, a few years ago. They 22 to the centers today to to yeah, it's unbelievable. And now all that future real estate were the center of that cloud security operating model. What does it mean? A 50 ft plus different teams on boarded onto the platform, following the rules of the road. If they don't follow the rules where all the exceptions are coming in and we're doing a continuous monitoring process underneath it. What is it that we've done? That's interesting. We actually have this incredible, unique way of collecting information from the cloud so that we can gather it in a very uh continuous way. So we're constantly seeing what's happening in addition to interrogating A PS and clouds are actually monitoring logs so we can see all the actions, what you just said. By the way, something comes and goes, we see it. The second thing which we do is we gather the information. We build a graph. This was actually, this was hard because it's not just as simple as sticking things in a graph with all of it to be. But what is the graph doing? The graph is basically understanding the intricacies of all the identity and access management models. I can see everything that can do anything to any other resource in the cloud, right? There is a surplus functioning container or a VM And we boil it down to very simple things. So underneath it's complex. We represented grass with boiling two simple things. Then we run analytics across the graph too, find and eliminate plaque from risk, find and eliminate identity risk. Get customers to the privilege enforced separation of duties, find data that you may not know is there that has incredible amounts of things capable of accessing it and help our customers lockdown that access. And then finally had we getting it into an operational automation kind of pipeline so that basically on an ongoing operational perspective it's efficient. So we're actually doing this for customers. We've got some very large financial institution customers. We've got, you know, large customers like World Fuel Services. And now actually our mission this year is to actually help simplify a lot of what we're describing so that, you know, you know, other companies and maybe companies not as sophisticated as a big financial institution or World Fuel Services is able to just very quickly get the value out of a solution. Like, >>you know, when you have these new technologies, new way of doing things, it's exciting at the same time, you have to kind of vector into an environment where the customer is ready to be operationalized. So, um, I got to ask you about how um teams are forming. I've I've been having a lot of conversation with VPs of engineering, large enterprises and and also big companies and hyper scale as well. And they're all talking about how, because of what you're doing and the kind of the general philosophy that you're you guys have is changing how teams are organized. You have a platform engineer now who can work on a platform and then flex and go work with other say feature engineers. And so it used to be just to do your features, You got your platform guys, you got your networking people. Okay, now you don't have to talk to the networking people because you can abstract away the network. You now have more composite, more compose herbal applications with all the observe ability. And now you can actually build that foundational platform. Redeploy the platform engineers with the other teams. So you seem like and then you got sRS embedded into teams and so you kind of got this new engineering formation going on, new kind of ways to organize the new modern era is here, it's on on this, this how people organize their teams. >>Actually is. There's no, there's no entire recipe at because you go to different customers and customers are basically experimenting with different ways to organize their teams. There's no question. But actually, I think one thing that's changed in the last 18 months is companies realizing we definitely need to change how it is. We've organized our team. I'm going to give you a simple example. Again in the old world, they would have network teams and network security teams you call up, Let me re configure the firewall. That doesn't work. It's just, it's just so broken. It can't work in clarity, can't be calling on people to re configure a firewall. That's an example. Another example which companies are realizing the latest identity. They will go through an approval process and they go through a governance and certification process. Well, these, these teams in the class, they want to get to work out in into, they need to get it in a month in an hour, in an hour. They can take a month and a manual approval processes sort of realizing that you need a skill set antiseptic ground rules and then the teams should be allowed to innovate within the ground rules. That's what the platform teams need to do. And so what we see emerging, which I think is a really best practice, is cloud centers of excellence. They're responsible for what I would call the shared infrastructure of the enterprise. The 250 Amazon accounts for 50 is your subscriptions, whatever it is that is king. Then the devoPS teams are using this shared infrastructure. The question is, how do you interface, how do you help coordinate between these different responsibilities from a security and governance and risk perspective? And that's actually what a big part of what our product is, helping teams coordinate their activities. That's a big part of what our product is, >>love. The first principles, they're sitting those ground rules. I mean there's been a chef and a cook, you know, you know, working with the environment and putting the new ingredients together and then getting that operational. It's a huge opportunity. Great stuff. Brandon. I gotta ask you the final question. Well I got you here, Sunrise Securities, the name Sunray. Where'd that come from? What does it mean? >>It actually means it's a Gaelic word and it means data and it's just so central to you know, what are people trying to steal? Like we can talk about security we're going to face. But at the end of the day they're trying to do damage. You're trying to get access to data. That's the most valuable thing we're trying to protect. So that's why we put it in our name. >>Digital transformation, everything's data now, everything's data, content, data Securities, data, data is everything >>it is. and I did >>great stuff. Brendan. Thank you for sharing the story here on the cube conversation, Brennan Hannigan's ceo of suddenly secure. Thanks for joining me. >>Thank you very much, john, it was a great pleasure. >>Okay. It's the cube from Palo alto California remote. Still. Thanks for watching.

Published Date : May 18 2021

SUMMARY :

I'm john Kerry host of the cube here in Palo alto California. What do you guys do is get right to it? is code that basically represents the infrastructure I have shows up in of course the We've talked about this on the cube, you know, with many guests, You get to start from scratch and when you do it, I love that concept because this is I mean it's not many times you get this And by the way if you don't do it, The old expression you gotta burn the boats to get people motivated to kind of get it done right with the cloud. What happens in the cloud is you have developers, So, you know, the observe ability trend is a great indicator in my opinion of this whole, you know, But what you said is their ephemeral. But I want to ask you the question on the reinvention. across, you know, any, even a moderate sized enterprise. So they're proactive, That's the that's the ultimate endgame. you know, you know, other companies and maybe companies not as sophisticated as a big financial institution Okay, now you don't have to talk to the networking people because you can abstract away the network. Again in the old world, they would have network teams and network security teams you call up, Let me re configure the firewall. you know, you know, working with the environment and putting the new ingredients together and then getting that operational. it's just so central to you know, what are people trying to steal? it is. Thank you for sharing the story here on the cube conversation, Thanks for watching.

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