Wasabi |Secure Storage Hot Takes
>> The rapid rise of ransomware attacks has added yet another challenge that business technology executives have to worry about these days, cloud storage, immutability, and air gaps have become a must have arrows in the quiver of organization's data protection strategies. But the important reality that practitioners have embraced is data protection, it can't be an afterthought or a bolt on it, has to be designed into the operational workflow of technology systems. The problem is, oftentimes, data protection is complicated with a variety of different products, services, software components, and storage formats, this is why object storage is moving to the forefront of data protection use cases because it's simpler and less expensive. The put data get data syntax has always been alluring, but object storage, historically, was seen as this low-cost niche solution that couldn't offer the performance required for demanding workloads, forcing customers to make hard tradeoffs between cost and performance. That has changed, the ascendancy of cloud storage generally in the S3 format specifically has catapulted object storage to become a first class citizen in a mainstream technology. Moreover, innovative companies have invested to bring object storage performance to parity with other storage formats, but cloud costs are often a barrier for many companies as the monthly cloud bill and egress fees in particular steadily climb. Welcome to Secure Storage Hot Takes, my name is Dave Vellante, and I'll be your host of the program today, where we introduce our community to Wasabi, a company that is purpose-built to solve this specific problem with what it claims to be the most cost effective and secure solution on the market. We have three segments today to dig into these issues, first up is David Friend, the well known entrepreneur who co-founded Carbonite and now Wasabi will then dig into the product with Drew Schlussel of Wasabi, and then we'll bring in the customer perspective with Kevin Warenda of the Hotchkiss School, let's get right into it. We're here with David Friend, the President and CEO and Co-founder of Wasabi, the hot storage company, David, welcome to theCUBE. >> Thanks Dave, nice to be here. >> Great to have you, so look, you hit a home run with Carbonite back when building a unicorn was a lot more rare than it has been in the last few years, why did you start Wasabi? >> Well, when I was still CEO of Wasabi, my genius co-founder Jeff Flowers and our chief architect came to me and said, you know, when we started this company, a state of the art disk drive was probably 500 gigabytes and now we're looking at eight terabyte, 16 terabyte, 20 terabyte, even 100 terabyte drives coming down the road and, you know, sooner or later the old architectures that were designed around these much smaller disk drives is going to run out of steam because, even though the capacities are getting bigger and bigger, the speed with which you can get data on and off of a hard drive isn't really changing all that much. And Jeff foresaw a day when the architectures sort of legacy storage like Amazon S3 and so forth was going to become very inefficient and slow. And so he came up with a new, highly parallelized architecture, and he said, I want to go off and see if I can make this work. So I said, you know, good luck go to it and they went off and spent about a year and a half in the lab, designing and testing this new storage architecture and when they got it working, I looked at the economics of this and I said, holy cow, we can sell cloud storage for a fraction of the price of Amazon, still make very good gross margins and it will be faster. So this is a whole new generation of object storage that you guys have invented. So I recruited a new CEO for Carbonite and left to found Wasabi because the market for cloud storage is almost infinite. You know, when you look at all the world's data, you know, IDC has these crazy numbers, 120 zetabytes or something like that and if you look at that as you know, the potential market size during that data, we're talking trillions of dollars, not billions and so I said, look, this is a great opportunity, if you look back 10 years, all the world's data was on-prem, if you look forward 10 years, most people agree that most of the world's data is going to live in the cloud, we're at the beginning of this migration, we've got an opportunity here to build an enormous company. >> That's very exciting. I mean, you've always been a trend spotter, and I want to get your perspectives on data protection and how it's changed. It's obviously on people's minds with all the ransomware attacks and security breaches, but thinking about your experiences and past observations, what's changed in data protection and what's driving the current very high interest in the topic? >> Well, I think, you know, from a data protection standpoint, immutability, the equivalent of the old worm tapes, but applied to cloud storage is, you know, become core to the backup strategies and disaster recovery strategies for most companies. And if you look at our partners who make backup software like Veeam, Convo, Veritas, Arcserve, and so forth, most of them are really taking advantage of mutable cloud storage as a way to protect customer data, customers backups from ransomware. So the ransomware guys are pretty clever and they, you know, they discovered early on that if someone could do a full restore from their backups, they're never going to pay a ransom. So, once they penetrate your system, they get pretty good at sort of watching how you do your backups and before they encrypt your primary data, they figure out some way to destroy or encrypt your backups as well, so that you can't do a full restore from your backups. And that's where immutability comes in. You know, in the old days you, you wrote what was called a worm tape, you know, write once read many, and those could not be overwritten or modified once they were written. And so we said, let's come up with an equivalent of that for the cloud, and it's very tricky software, you know, it involves all kinds of encryption algorithms and blockchain and this kind of stuff but, you know, the net result is if you store your backups in immutable buckets, in a product like Wasabi, you can't alter it or delete it for some period of time, so you could put a timer on it, say a year or six months or something like that, once that data is written, you know, there's no way you can go in and change it, modify it, or anything like that, including even Wasabi's engineers. >> So, David, I want to ask you about data sovereignty. It's obviously a big deal, I mean, especially for companies with the presence overseas, but what's really is any digital business these days, how should companies think about approaching data sovereignty? Is it just large firms that should be worried about this? Or should everybody be concerned? What's your point of view? >> Well, all around the world countries are imposing data sovereignty laws and if you're in the storage business, like we are, if you don't have physical data storage in-country, you're probably not going to get most of the business. You know, since Christmas we've built data centers in Toronto, London, Frankfurt, Paris, Sydney, Singapore, and I've probably forgotten one or two, but the reason we do that is twofold; one is, you know, if you're closer to the customer, you're going to get better response time, lower latency, and that's just a speed of light issue. But the bigger issue is, if you've got financial data, if you have healthcare data, if you have data relating to security, like surveillance videos, and things of that sort, most countries are saying that data has to be stored in-country, so, you can't send it across borders to some other place. And if your business operates in multiple countries, you know, dealing with data sovereignty is going to become an increasingly important problem. >> So in May of 2018, that's when the fines associated with violating GDPR went into effect and GDPR was like this main spring of privacy and data protection laws and we've seen it spawn other public policy things like the CCPA and think it continues to evolve, we see judgments in Europe against big tech and this tech lash that's in the news in the U.S. and the elimination of third party cookies, what does this all mean for data protection in the 2020s? >> Well, you know, every region and every country, you know, has their own idea about privacy, about security, about the use of even the use of metadata surrounding, you know, customer data and things of this sort. So, you know, it's getting to be increasingly complicated because GDPR, for example, imposes different standards from the kind of privacy standards that we have here in the U.S., Canada has a somewhat different set of data sovereignty issues and privacy issues so it's getting to be an increasingly complex, you know, mosaic of rules and regulations around the world and this makes it even more difficult for enterprises to run their own, you know, infrastructure because companies like Wasabi, where we have physical data centers in all kinds of different markets around the world and we've already dealt with the business of how to meet the requirements of GDPR and how to meet the requirements of some of the countries in Asia and so forth, you know, rather than an enterprise doing that just for themselves, if you running your applications or keeping your data in the cloud, you know, now a company like Wasabi with, you know, 34,000 customers, we can go to all the trouble of meeting these local requirements on behalf of our entire customer base and that's a lot more efficient and a lot more cost effective than if each individual country has to go deal with the local regulatory authorities. >> Yeah, it's compliance by design, not by chance. Okay, let's zoom out for the final question, David, thinking about the discussion that we've had around ransomware and data protection and regulations, what does it mean for a business's operational strategy and how do you think organizations will need to adapt in the coming years? >> Well, you know, I think there are a lot of forces driving companies to the cloud and, you know, and I do believe that if you come back five or 10 years from now, you're going to see majority of the world's data is going to be living in the cloud and I think storage, data storage is going to be a commodity much like electricity or bandwidth, and it's going to be done right, it will comply with the local regulations, it'll be fast, it'll be local, and there will be no strategic advantage that I can think of for somebody to stand up and run their own storage, especially considering the cost differential, you know, the most analysts think that the full, all in costs of running your own storage is in the 20 to 40 terabytes per month range, whereas, you know, if you migrate your data to the cloud, like Wasabi, you're talking probably $6 a month and so I think people are learning how to deal with the idea of an architecture that involves storing your data in the cloud, as opposed to, you know, storing your data locally. >> Wow, that's like a six X more expensive in the clouds, more than six X, all right, thank you, David,-- >> In addition to which, you know, just finding the people to babysit this kind of equipment has become nearly impossible today. >> Well, and with a focus on digital business, you don't want to be wasting your time with that kind of heavy lifting. David, thanks so much for coming in theCUBE, a great Boston entrepreneur, we've followed your career for a long time and looking forward to the future. >> Thank you. >> Okay, in a moment, Drew Schlussel will join me and we're going to dig more into product, you're watching theCUBE, the leader in enterprise and emerging tech coverage, keep it right there. ♪ Whoa ♪ ♪ Brenda in sales got an email ♪ ♪ Click here for a trip to Bombay ♪ ♪ It's not even called Bombay anymore ♪ ♪ But you clicked it anyway ♪ ♪ And now our data's been held hostage ♪ ♪ And now we're on sinking ship ♪ ♪ And a hacker's in our system ♪ ♪ Just 'cause Brenda wanted a trip ♪ ♪ She clicked on something stupid ♪ ♪ And our data's out of our control ♪ ♪ Into the hands of a hacker's ♪ ♪ And he's a giant asshole. ♪ ♪ He encrypted it in his basement ♪ ♪ He wants a million bucks for the key ♪ ♪ And I'm pretty sure he's 15 ♪ ♪ And still going through puberty ♪ ♪ I know you didn't mean to do us wrong ♪ ♪ But now I'm dealing with this all week long ♪ ♪ To make you all aware ♪ ♪ Of all this ransomware ♪ ♪ That is why I'm singing you this song ♪ ♪ C'mon ♪ ♪ Take it from me ♪ ♪ The director of IT ♪ ♪ Don't click on that email from a prince Nairobi ♪ ♪ 'Cuz he's not really a prince ♪ ♪ Now our data's locked up on our screen ♪ ♪ Controlled by a kid who's just fifteen ♪ ♪ And he's using our money to buy a Ferrari ♪ (gentle music) >> Joining me now is Drew Schlussel, who is the Senior Director of Product Marketing at Wasabi, hey Drew, good to see you again, thanks for coming back in theCUBE. >> Dave, great to be here, great to see you. >> All right, let's get into it. You know, Drew, prior to the pandemic, Zero Trust, just like kind of like digital transformation was sort of a buzzword and now it's become a real thing, almost a mandate, what's Wasabi's take on Zero Trust. >> So, absolutely right, it's been around a while and now people are paying attention, Wasabi's take is Zero Trust is a good thing. You know, there are too many places, right, where the bad guys are getting in. And, you know, I think of Zero Trust as kind of smashing laziness, right? It takes a little work, it takes some planning, but you know, done properly and using the right technologies, using the right vendors, the rewards are, of course tremendous, right? You can put to rest the fears of ransomware and having your systems compromised. >> Well, and we're going to talk about this, but there's a lot of process and thinking involved and, you know, design and your Zero Trust and you don't want to be wasting time messing with infrastructure, so we're going to talk about that, there's a lot of discussion in the industry, Drew, about immutability and air gaps, I'd like you to share Wasabi's point of view on these topics, how do you approach it and what makes Wasabi different? >> So, in terms of air gap and immutability, right, the beautiful thing about object storage, which is what we do all the time is that it makes it that much easier, right, to have a secure immutable copy of your data someplace that's easy to access and doesn't cost you an arm and a leg to get your data back. You know, we're working with some of the best, you know, partners in the industry, you know, we're working with folks like, you know, Veeam, Commvault, Arc, Marquee, MSP360, all folks who understand that you need to have multiple copies of your data, you need to have a copy stored offsite, and that copy needs to be immutable and we can talk a little bit about what immutability is and what it really means. >> You know, I wonder if you could talk a little bit more about Wasabi's solution because, sometimes people don't understand, you actually are a cloud, you're not building on other people's public clouds and this storage is the one use case where it actually makes sense to do that, tell us a little bit more about Wasabi's approach and your solution. >> Yeah, I appreciate that, so there's definitely some misconception, we are our own cloud storage service, we don't run on top of anybody else, right, it's our systems, it's our software deployed globally and we interoperate because we adhere to the S3 standard, we interoperate with practically hundreds of applications, primarily in this case, right, we're talking about backup and recovery applications and it's such a simple process, right? I mean, just about everybody who's anybody in this business protecting data has the ability now to access cloud storage and so we've made it really simple, in many cases, you'll see Wasabi as you know, listed in the primary set of available vendors and, you know, put in your private keys, make sure that your account is locked down properly using, let's say multifactor authentication, and you've got a great place to store copies of your data securely. >> I mean, we just heard from David Friend, if I did my math right, he was talking about, you know, 1/6 the cost per terabyte per month, maybe even a little better than that, how are you able to achieve such attractive economics? >> Yeah, so, you know, I can't remember how to translate my fractions into percentages, but I think we talk a lot about being 80%, right, less expensive than the hyperscalers. And you know, we talked about this at Vermont, right? There's some secret sauce there and you know, we take a different approach to how we utilize the raw capacity to the effective capacity and the fact is we're also not having to run, you know, a few hundred other services, right? We do storage, plain and simple, all day, all the time, so we don't have to worry about overhead to support, you know, up and coming other services that are perhaps, you know, going to be a loss leader, right? Customers love it, right, they see the fact that their data is growing 40, 80% year over year, they know they need to have some place to keep it secure, and, you know, folks are flocking to us in droves, in fact, we're seeing a tremendous amount of migration actually right now, multiple petabytes being brought to Wasabi because folks have figured out that they can't afford to keep going with their current hyperscaler vendor. >> And immutability is a feature of your product, right? What the feature called? Can you double-click on that a little bit? >> Yeah, absolutely. So, the term in S3 is Object Lock and what that means is your application will write an object to cloud storage, and it will define a retention period, let's say a week. And for that period, that object is immutable, untouchable, cannot be altered in any way, shape, or form, the application can't change it, the system administration can't change it, Wasabi can't change it, okay, it is truly carved in stone. And this is something that it's been around for a while, but you're seeing a huge uptick, right, in adoption and support for that feature by all the major vendors and I named off a few earlier and the best part is that with immutability comes some sense of, well, it comes with not just a sense of security, it is security. Right, when you have data that cannot be altered by anybody, even if the bad guys compromise your account, they steal your credentials, right, they can't take away the data and that's a beautiful thing, a beautiful, beautiful thing. >> And you look like an S3 bucket, is that right? >> Yeah, I mean, we're fully compatible with the S3 API, so if you're using S3 API based applications today, it's a very simple matter of just kind of redirecting where you want to store your data, beautiful thing about backup and recovery, right, that's probably the simplest application, simple being a relative term, as far as lift and shift, right? Because that just means for your next full, right, point that at Wasabi, retain your other fulls, you know, for whatever 30, 60, 90 days, and then once you've kind of made that transition from vine to vine, you know, you're often running with Wasabi. >> I talked to my open about the allure of object storage historically, you know, the simplicity of the get put syntax, but what about performance? Are you able to deliver performance that's comparable to other storage formats? >> Oh yeah, absolutely, and we've got the performance numbers on the site to back that up, but I forgot to answer something earlier, right, you said that immutability is a feature and I want to make it very clear that it is a feature but it's an API request. Okay, so when you're talking about gets and puts and so forth, you know, the comment you made earlier about being 80% more cost effective or 80% less expensive, you know, that API call, right, is typically something that the other folks charge for, right, and I think we used the metaphor earlier about the refrigerator, but I'll use a different metaphor today, right? You can think of cloud storage as a magical coffee cup, right? It gets as big as you want to store as much coffee as you want and the coffee's always warm, right? And when you want to take a sip, there's no charge, you want to, you know, pop the lid and see how much coffee is in there, no charge, and that's an important thing, because when you're talking about millions or billions of objects, and you want to get a list of those objects, or you want to get the status of the immutable settings for those objects, anywhere else it's going to cost you money to look at your data, with Wasabi, no additional charge and that's part of the thing that sets us apart. >> Excellent, so thank you for that. So, you mentioned some partners before, how do partners fit into the Wasabi story? Where do you stop? Where do they pick up? You know, what do they bring? Can you give us maybe, a paint a picture for us example, or two? >> Sure, so, again, we just do storage, right, that is our sole purpose in life is to, you know, to safely and securely store our customer's data. And so they're working with their application vendors, whether it's, you know, active archive, backup and recovery, IOT, surveillance, media and entertainment workflows, right, those systems already know how to manage the data, manage the metadata, they just need some place to keep the data that is being worked on, being stored and so forth. Right, so just like, you know, plugging in a flash drive on your laptop, right, you literally can plug in Wasabi as long as your applications support the API, getting started is incredibly easy, right, we offer a 30-day trial, one terabyte, and most folks find that within, you know, probably a few hours of their POC, right, it's giving them everything they need in terms of performance, in terms of accessibility, in terms of sovereignty, I'm guessing you talked to, you know, Dave Friend earlier about data sovereignty, right? We're global company, right, so there's got to be probably, you know, wherever you are in the world some place that will satisfy your sovereignty requirements, as well as your compliance requirements. >> Yeah, we did talk about sovereignty, Drew, this is really, what's interesting to me, I'm a bit of a industry historian, when I look back to the early days of cloud, I remember the large storage companies, you know, their CEOs would say, we're going to have an answer for the cloud and they would go out, and for instance, I know one bought competitor of Carbonite, and then couldn't figure out what to do with it, they couldn't figure out how to compete with the cloud in part, because they were afraid it was going to cannibalize their existing business, I think another part is because they just didn't have that imagination to develop an architecture that in a business model that could scale to see that you guys have done that is I love it because it brings competition, it brings innovation and it helps lower clients cost and solve really nagging problems. Like, you know, ransomware, of mutability and recovery, I'll give you the last word, Drew. >> Yeah, you're absolutely right. You know, the on-prem vendors, they're not going to go away anytime soon, right, there's always going to be a need for, you know, incredibly low latency, high bandwidth, you know, but, you know, not all data's hot all the time and by hot, I mean, you know, extremely hot, you know, let's take, you know, real time analytics for, maybe facial recognition, right, that requires sub-millisecond type of processing. But once you've done that work, right, you want to store that data for a long, long time, and you're going to want to also tap back into it later, so, you know, other folks are telling you that, you know, you can go to these like, you know, cold glacial type of tiered storage, yeah, don't believe the hype, you're still going to pay way more for that than you would with just a Wasabi-like hot cloud storage system. And, you know, we don't compete with our partners, right? We compliment, you know, what they're bringing to market in terms of the software vendors, in terms of the hardware vendors, right, we're a beautiful component for that hybrid cloud architecture. And I think folks are gravitating towards that, I think the cloud is kind of hitting a new gear if you will, in terms of adoption and recognition for the security that they can achieve with it. >> All right, Drew, thank you for that, definitely we see the momentum, in a moment, Drew and I will be back to get the customer perspective with Kevin Warenda, who's the Director of Information technology services at The Hotchkiss School, keep it right there. >> Hey, I'm Nate, and we wrote this song about ransomware to educate people, people like Brenda. >> Oh, God, I'm so sorry. We know you are, but Brenda, you're not alone, this hasn't just happened to you. >> No! ♪ Colonial Oil Pipeline had a guy ♪ ♪ who didn't change his password ♪ ♪ That sucks ♪ ♪ His password leaked, the data was breached ♪ ♪ And it cost his company 4 million bucks ♪ ♪ A fake update was sent to people ♪ ♪ Working for the meat company JBS ♪ ♪ That's pretty clever ♪ ♪ Instead of getting new features, they got hacked ♪ ♪ And had to pay the largest crypto ransom ever ♪ ♪ And 20 billion dollars, billion with a b ♪ ♪ Have been paid by companies in healthcare ♪ ♪ If you wonder buy your premium keeps going ♪ ♪ Up, up, up, up, up ♪ ♪ Now you're aware ♪ ♪ And now the hackers they are gettin' cocky ♪ ♪ When they lock your data ♪ ♪ You know, it has gotten so bad ♪ ♪ That they demand all of your money and it gets worse ♪ ♪ They go and the trouble with the Facebook ad ♪ ♪ Next time, something seems too good to be true ♪ ♪ Like a free trip to Asia! ♪ ♪ Just check first and I'll help before you ♪ ♪ Think before you click ♪ ♪ Don't get fooled by this ♪ ♪ Who isn't old enough to drive to school ♪ ♪ Take it from me, the director of IT ♪ ♪ Don't click on that email from a prince in Nairobi ♪ ♪ Because he's not really a prince ♪ ♪ Now our data's locked up on our screen ♪ ♪ Controlled by a kid who's just fifteen ♪ ♪ And he's using our money to buy a Ferrari ♪ >> It's a pretty sweet car. ♪ A kid without facial hair, who lives with his mom ♪ ♪ To learn more about this go to wasabi.com ♪ >> Hey, don't do that. ♪ Cause if we had Wasabi's immutability ♪ >> You going to ruin this for me! ♪ This fifteen-year-old wouldn't have on me ♪ (gentle music) >> Drew and I are pleased to welcome Kevin Warenda, who's the Director of Information Technology Services at The Hotchkiss School, a very prestigious and well respected boarding school in the beautiful Northwest corner of Connecticut, hello, Kevin. >> Hello, it's nice to be here, thanks for having me. >> Yeah, you bet. Hey, tell us a little bit more about The Hotchkiss School and your role. >> Sure, The Hotchkiss School is an independent boarding school, grades nine through 12, as you said, very prestigious and in an absolutely beautiful location on the deepest freshwater lake in Connecticut, we have 500 acre main campus and a 200 acre farm down the street. My role as the Director of Information Technology Services, essentially to oversee all of the technology that supports the school operations, academics, sports, everything we do on campus. >> Yeah, and you've had a very strong history in the educational field, you know, from that lens, what's the unique, you know, or if not unique, but the pressing security challenge that's top of mind for you? >> I think that it's clear that educational institutions are a target these days, especially for ransomware. We have a lot of data that can be used by threat actors and schools are often underfunded in the area of IT security, IT in general sometimes, so, I think threat actors often see us as easy targets or at least worthwhile to try to get into. >> Because specifically you are potentially spread thin, underfunded, you got students, you got teachers, so there really are some, are there any specific data privacy concerns as well around student privacy or regulations that you can speak to? >> Certainly, because of the fact that we're an independent boarding school, we operate things like even a health center, so, data privacy regulations across the board in terms of just student data rights and FERPA, some of our students are under 18, so, data privacy laws such as COPPA apply, HIPAA can apply, we have PCI regulations with many of our financial transactions, whether it be fundraising through alumni development, or even just accepting the revenue for tuition so, it's a unique place to be, again, we operate very much like a college would, right, we have all the trappings of a private college in terms of all the operations we do and that's what I love most about working in education is that it's all the industries combined in many ways. >> Very cool. So let's talk about some of the defense strategies from a practitioner point of view, then I want to bring in Drew to the conversation so what are the best practice and the right strategies from your standpoint of defending your data? >> Well, we take a defense in-depth approach, so we layer multiple technologies on top of each other to make sure that no single failure is a key to getting beyond those defenses, we also keep it simple, you know, I think there's some core things that all organizations need to do these days in including, you know, vulnerability scanning, patching , using multifactor authentication, and having really excellent backups in case something does happen. >> Drew, are you seeing any similar patterns across other industries or customers? I mean, I know we're talking about some uniqueness in the education market, but what can we learn from other adjacent industries? >> Yeah, you know, Kevin is spot on and I love hearing what he's doing, going back to our prior conversation about Zero Trust, right, that defense in-depth approach is beautifully aligned, right, with the Zero Trust approach, especially things like multifactor authentication, always shocked at how few folks are applying that very, very simple technology and across the board, right? I mean, Kevin is referring to, you know, financial industry, healthcare industry, even, you know, the security and police, right, they need to make sure that the data that they're keeping, evidence, right, is secure and immutable, right, because that's evidence. >> Well, Kevin, paint a picture for us, if you would. So, you were primarily on-prem looking at potentially, you know, using more cloud, you were a VMware shop, but tell us, paint a picture of your environment, kind of the applications that you support and the kind of, I want to get to the before and the after Wasabi, but start with kind of where you came from. >> Sure, well, I came to The Hotchkiss School about seven years ago and I had come most recently from public K12 and municipal, so again, not a lot of funding for IT in general, security, or infrastructure in general, so Nutanix was actually a hyperconverged solution that I implemented at my previous position. So when I came to Hotchkiss and found mostly on-prem workloads, everything from the student information system to the card access system that students would use, financial systems, they were almost all on premise, but there were some new SaaS solutions coming in play, we had also taken some time to do some business continuity, planning, you know, in the event of some kind of issue, I don't think we were thinking about the pandemic at the time, but certainly it helped prepare us for that, so, as different workloads were moved off to hosted or cloud-based, we didn't really need as much of the on-premise compute and storage as we had, and it was time to retire that cluster. And so I brought the experience I had with Nutanix with me, and we consolidated all that into a hyper-converged platform, running Nutanix AHV, which allowed us to get rid of all the cost of the VMware licensing as well and it is an easier platform to manage, especially for small IT shops like ours. >> Yeah, AHV is the Acropolis hypervisor and so you migrated off of VMware avoiding the VTax avoidance, that's a common theme among Nutanix customers and now, did you consider moving into AWS? You know, what was the catalyst to consider Wasabi as part of your defense strategy? >> We were looking at cloud storage options and they were just all so expensive, especially in egress fees to get data back out, Wasabi became across our desks and it was such a low barrier to entry to sign up for a trial and get, you know, terabyte for a month and then it was, you know, $6 a month for terabyte. After that, I said, we can try this out in a very low stakes way to see how this works for us. And there was a couple things we were trying to solve at the time, it wasn't just a place to put backup, but we also needed a place to have some files that might serve to some degree as a content delivery network, you know, some of our software applications that are deployed through our mobile device management needed a place that was accessible on the internet that they could be stored as well. So we were testing it for a couple different scenarios and it worked great, you know, performance wise, fast, security wise, it has all the features of S3 compliance that works with Nutanix and anyone who's familiar with S3 permissions can apply them very easily and then there was no egress fees, we can pull data down, put data up at will, and it's not costing as any extra, which is excellent because especially in education, we need fixed costs, we need to know what we're going to spend over a year before we spend it and not be hit with, you know, bills for egress or because our workload or our data storage footprint grew tremendously, we need that, we can't have the variability that the cloud providers would give us. >> So Kevin, you explained you're hypersensitive about security and privacy for obvious reasons that we discussed, were you concerned about doing business with a company with a funny name? Was it the trial that got you through that knothole? How did you address those concerns as an IT practitioner? >> Yeah, anytime we adopt anything, we go through a risk review. So we did our homework and we checked the funny name really means nothing, there's lots of companies with funny names, I think we don't go based on the name necessarily, but we did go based on the history, understanding, you know, who started the company, where it came from, and really looking into the technology and understanding that the value proposition, the ability to provide that lower cost is based specifically on the technology in which it lays down data. So, having a legitimate, reasonable, you know, excuse as to why it's cheap, we weren't thinking, well, you know, you get what you pay for, it may be less expensive than alternatives, but it's not cheap, you know, it's reliable, and that was really our concern. So we did our homework for sure before even starting the trial, but then the trial certainly confirmed everything that we had learned. >> Yeah, thank you for that. Drew, explain the whole egress charge, we hear a lot about that, what do people need to know? >> First of all, it's not a funny name, it's a memorable name, Dave, just like theCUBE, let's be very clear about that, second of all, egress charges, so, you know, other storage providers charge you for every API call, right? Every get, every put, every list, everything, okay, it's part of their process, it's part of how they make money, it's part of how they cover the cost of all their other services, we don't do that. And I think, you know, as Kevin has pointed out, right, that's a huge differentiator because you're talking about a significant amount of money above and beyond what is the list price. In fact, I would tell you that most of the other storage providers, hyperscalers, you know, their list price, first of all, is, you know, far exceeding anything else in the industry, especially what we offer and then, right, their additional cost, the egress costs, the API requests can be two, three, 400% more on top of what you're paying per terabyte. >> So, you used a little coffee analogy earlier in our conversation, so here's what I'm imagining, like I have a lot of stuff, right? And I had to clear up my bar and I put some stuff in storage, you know, right down the street and I pay them monthly, I can't imagine having to pay them to go get my stuff, that's kind of the same thing here. >> Oh, that's a great metaphor, right? That storage locker, right? You know, can you imagine every time you want to open the door to that storage locker and look inside having to pay a fee? >> No, that would be annoying. >> Or, every time you pull into the yard and you want to put something in that storage locker, you have to pay an access fee to get to the yard, you have to pay a door opening fee, right, and then if you want to look and get an inventory of everything in there, you have to pay, and it's ridiculous, it's your data, it's your storage, it's your locker, you've already paid the annual fee, probably, 'cause they gave you a discount on that, so why shouldn't you have unfettered access to your data? That's what Wasabi does and I think as Kevin pointed out, right, that's what sets us completely apart from everybody else. >> Okay, good, that's helpful, it helps us understand how Wasabi's different. Kevin, I'm always interested when I talk to practitioners like yourself in learning what you do, you know, outside of the technology, what are you doing in terms of educating your community and making them more cyber aware? Do you have training for students and faculty to learn about security and ransomware protection, for example? >> Yes, cyber security awareness training is definitely one of the required things everyone should be doing in their organizations. And we do have a program that we use and we try to make it fun and engaging too, right, this is often the checking the box kind of activity, insurance companies require it, but we want to make it something that people want to do and want to engage with so, even last year, I think we did one around the holidays and kind of pointed out the kinds of scams they may expect in their personal life about, you know, shipping of orders and time for the holidays and things like that, so it wasn't just about protecting our school data, it's about the fact that, you know, protecting their information is something do in all aspects of your life, especially now that the folks are working hybrid often working from home with equipment from the school, the stakes are much higher and people have a lot of our data at home and so knowing how to protect that is important, so we definitely run those programs in a way that we want to be engaging and fun and memorable so that when they do encounter those things, especially email threats, they know how to handle them. >> So when you say fun, it's like you come up with an example that we can laugh at until, of course, we click on that bad link, but I'm sure you can come up with a lot of interesting and engaging examples, is that what you're talking about, about having fun? >> Yeah, I mean, sometimes they are kind of choose your own adventure type stories, you know, they stop as they run, so they're telling a story and they stop and you have to answer questions along the way to keep going, so, you're not just watching a video, you're engaged with the story of the topic, yeah, and that's what I think is memorable about it, but it's also, that's what makes it fun, you're not just watching some talking head saying, you know, to avoid shortened URLs or to check, to make sure you know the sender of the email, no, you're engaged in a real life scenario story that you're kind of following and making choices along the way and finding out was that the right choice to make or maybe not? So, that's where I think the learning comes in. >> Excellent. Okay, gentlemen, thanks so much, appreciate your time, Kevin, Drew, awesome having you in theCUBE. >> My pleasure, thank you. >> Yeah, great to be here, thanks. >> Okay, in a moment, I'll give you some closing thoughts on the changing world of data protection and the evolution of cloud object storage, you're watching theCUBE, the leader in high tech enterprise coverage. >> Announcer: Some things just don't make sense, like showing up a little too early for the big game. >> How early are we? >> Couple months. Popcorn? >> Announcer: On and off season, the Red Sox cover their bases with affordable, best in class cloud storage. >> These are pretty good seats. >> Hey, have you guys seen the line from the bathroom? >> Announcer: Wasabi Hot Cloud Storage, it just makes sense. >> You don't think they make these in left hand, do you? >> We learned today how a serial entrepreneur, along with his co-founder saw the opportunity to tap into the virtually limitless scale of the cloud and dramatically reduce the cost of storing data while at the same time, protecting against ransomware attacks and other data exposures with simple, fast storage, immutability, air gaps, and solid operational processes, let's not forget about that, okay? People and processes are critical and if you can point your people at more strategic initiatives and tasks rather than wrestling with infrastructure, you can accelerate your process redesign and support of digital transformations. Now, if you want to learn more about immutability and Object Block, click on the Wasabi resource button on this page, or go to wasabi.com/objectblock. Thanks for watching Secure Storage Hot Takes made possible by Wasabi. This is Dave Vellante for theCUBE, the leader in enterprise and emerging tech coverage, well, see you next time. (gentle upbeat music)
SUMMARY :
and secure solution on the market. the speed with which you and I want to get your perspectives but applied to cloud storage is, you know, you about data sovereignty. one is, you know, if you're and the elimination of and every country, you know, and how do you think in the cloud, as opposed to, you know, In addition to which, you know, you don't want to be wasting your time money to buy a Ferrari ♪ hey Drew, good to see you again, Dave, great to be the pandemic, Zero Trust, but you know, done properly and using some of the best, you know, you could talk a little bit and, you know, put in your private keys, not having to run, you know, and the best part is from vine to vine, you know, and so forth, you know, the Excellent, so thank you for that. and most folks find that within, you know, to see that you guys have done that to be a need for, you know, All right, Drew, thank you for that, Hey, I'm Nate, and we wrote We know you are, but this go to wasabi.com ♪ ♪ Cause if we had Wasabi's immutability ♪ in the beautiful Northwest Hello, it's nice to be Yeah, you bet. that supports the school in the area of IT security, in terms of all the operations we do and the right strategies to do these days in including, you know, and across the board, right? kind of the applications that you support planning, you know, in the and then it was, you know, and really looking into the technology Yeah, thank you for that. And I think, you know, as you know, right down the and then if you want to in learning what you do, you know, it's about the fact that, you know, and you have to answer awesome having you in theCUBE. and the evolution of cloud object storage, like showing up a little the Red Sox cover their it just makes sense. and if you can point your people
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Eric Herzog, Infinidat InfiniGuard Cyber Resilience
(gentle music) >> High profile cyber attacks like the SolarWinds hack, the JBS meat and the Florida municipality breach, have heightened awareness of how exposed, critical infrastructure has become. Because the pandemic has shifted employees to remote modes of work, hackers now have a much easier target to fish for credentials and exploit less secure home networks. Take the recent Log4j vulnerability, that's yet another example, of how hackers can take advantage of weak links in the chain. Now data storage companies have an important role to play in fighting cyber crime. Ultimately, they provide the equivalent of a bank vault if you will, and are responsible for storing and protecting the data that cyber criminals are targeting to steal or encrypt, in an effort to hold companies hostage, in a ransomware attack. Now in an effort to help customers understand how to protect themselves from such vulnerabilities, and how one storage company is addressing these challenges, the Cube is hosting this special presentation InfiniGuard Cyber Resilience: New Cybercrime Solutions. And we're going to speak with Eric Herzog, who's the Chief Marketing Officer of Infinidat, and then we'll bring in Stan Wysocki who is the president of Mark III Systems who is either an expert in IT infrastructure and artificial intelligence. First, let me welcome Eric Herzog back to the Cube, hello, Eric. >> Great, Dave, thank you very much, always love talking to you and the Cube, about leading edge technology solutions for end users. >> Alright let's do it. So, first we want to address the transformation and big business progress of Infinidat. New CEO, he's injected new management, new head of marketing obviously, Phil Bullinger is really been focused on accelerating the company's original vision, and doing so, Eric, in the typically unconventional style of Infinidat, you just put out a press release, capping 2021, can you set the stage for us, and give us the business update? >> Sure, so of course we summarized our 2021 results. What a very, very strong year. What a very, very strong year. We increased our bookings over 40% year to year. Even in Q4, we increased our bookings over 68%. And over 25% of the fortune 50 use an Infinidat solution, either our InfiniBox, or InfiniBox SSA, all flash array, or our Infiniguard, which is the focus of the launch we're doing today, on February 9th. >> Yeah, so I always said that Infinidat is one of the best kept secrets in the storage business. So let's talk about that hard news, what you launched on February 9th, and why it's important. >> Well, what we've done is we've got a high end enterprise purpose-built backup appliance, the InfiniGuard. We made some substantial advances in that. The key is focused on cyber resilience with what we call our infinisafe technology. Infinisafe incorporates a number of subsets, of cyber resilience from immutable snapshots, to logical air gapping, to fenced isolated networks, to almost instantaneous recovery for your backup data sets. In addition, we also dramatically improved the performance of the backup and recovery, which means, for example, if a backup window was taking three hours, now the backup window on that primary backup dataset could take only an hour and a half, which of course, as we all know backup dramatically impacts the performance of your primary applications, your primary servers, and your primary storage. So we've done both the cyber resilience aspect and then, on modern data protection, making sure that the backup and recovery are faster, for a traditional backup workload. >> So tell us a little bit more about Infinisafe, and specifically, Eric I'm interested in how it's different from other solutions, don't make me a liar, I had said, you guys always kind of take nonconventional approaches so tell us, add a little color to Infinisafe and how is it really unique from competitors? >> Sure, well Infinisafe incorporates as I mentioned, several different aspects. First of all, the immutable snapshots. So immutable snapshots can not be deleted, they cannot be altered, you cannot accelerate the rate, you can set the rate of immutable stuff, do I want to do it once a day? Do I want to do it twice a day? And obviously if a hacker could get in, you could accelerate that. Our immutable snaps are physically separated from the management schema. So the inside of an Infiniguard, we have what we call a data dedupe appliance, and that data dedupe engine, it goes ahead and it applies data reduction technology, to that back up data set. But we've divorced the immutable snapshots from the management of what we now call a DDE. So the DDE has kind of access of giving you that gap, that logical gap between the management schema of a DDE, and of course the immutable snapshot. We also combine that with this air gap technology, you've got the immutability and the air gap, which is local in that instance, but we also can do it remotely. So we can replicate from one Infiniguard in data center A, to a different Infiniguard in data center B. You then can configure that backup data set with the same immutable snapshot, and the same length, one day, half a day, six hours, whatever you choose, and then of course it'll have that same capability. The third thing we've done is very unique. We have a fenced isolated network to perform forensics. So, if the Cube has a cyber or malware attack, you need to make sure that once you've cleaned it up, off the primary storage, the primary servers, that you recover, a known good data set. So we set up this isolated fence network in which to perform that forensic analysis, to give you the appropriate good recover point. However, unlike many of our competitors, we can do it with a single InfiniBox. Some of our competitors, right on their websites say, you need two of their purpose-built backup appliances, to do cyber resilience. Meaning, twice the CapEx and twice the OpEx, which we can do with a single Infiniguard solution. And then lastly is our near instantaneous recovery. As you know, we're recovering backup data sets. We can make between 15 and 30 minutes time, the backup data set fully accessible to the backup admin or the storage admin to use their Commvault, their Veeam, their Veritas, their IBM Spectrum Protect, or whatever their backup software is, to do recovery from the InfiniGuard box, back to the primary storage using of course the backup software that they created the original dataset with. That is very unique. When you look out in the industry and look at, whether it be purpose-built backup competitors, or whether you look at primary storage competitors, almost no one talks about the speed of their recovery, and the one or two that do, talk about recovering the data set. We recover the entire environment. We are ready to go, and the backup admin, if they were, for example, Commvault, Veeam or Veritas, they could immediately start the backup, as soon as we did our recovery, which again, takes between 15 and 30 minutes, independent of the data set size. That could be 50 terabytes, it could be a petabyte, it could be two petabytes. And even two petabytes of data can be available in 15 to 30 minutes. And then of course, the backup admin can restore from that backup dataset. Very powerful and very unique in those aspects. >> Whilst the reason why this is so important is like I said, it's like the bank vault, because hackers are going to go after that backup corpus that's where the gold is, that's where all the data is. So this all really sounds good. But there's more than Infinisafe in this launch. What else should we know? >> Well, the other thing we've done is dramatically improved the performance of the purpose-built backup plants at the core. So for example, the last time we publicly announced our numbers, we were at 74 terabytes an hour, now we're 180 terabytes an hour. So of course, as we all know, when you do a backup, it impacts the performance of the primary applications, the primary servers and the primary storage. So if that backup window was taking three hours, now that we've more than doubled the performance, you could be up to 50% better. So a three hour backup window, if that's what the dataset took to be backed up, now we can get that down to an hour and a half or even faster. So that of course minimizes the impact on primary storage, primary applications, and of course your primary storage, making it much, much more efficient, from a backup perspective, and of course less impact on the primary applications, the primary servers, and primary storage. >> So I've talked to a number of Infinidat customers, they're very loyal and kind of passionate. So I wonder if you could kind of put that perspective on this discussion. The impact that InfiniGuard, this announcement, that's going to have for your customers, paint a picture as to how it's going to change their business. >> Sure, so let me give you an example. One of our customers is a cloud service buyer, in North America, they focus only on healthcare. So here's a couple of key benefits that they got. First of all, they use our integration with two different backup vendors. They don't have one, they have two. So we're tightly integrated with our backup software partners. They got a 40% cost savings on CapEX, compared to the previous vendor that they had. And, they used to be able to do 30,000 backup per day, now they can do 90,000 backup a day. And by the way, that's all with the previous version of InfiniGuard, not the version we just announced on the 9th. One of our other customers, which is in AMEA and they happened to be an energy company, they were using purpose-built backup from the other vendor, and they had 14 of them, seven in data center one, and seven in data center two. With InfiniGuard, they've got one in data center one, and one in data center two. So 14 purpose-built backup appliances consolidated down into two. And on top of that, those purpose-built backup appliances from the other vendor actually had a couple recovery failures, where they were not able to recover the data. They've been installed for a year now, they've had zero recovers, zero recovery failures, whereas the previous vendor had some. And lastly, let's talk about a large global fortune financial services. So, one of the biggest in the industry, their cost savings from their previous vendor was 46%. In addition, when you look at their cyber resilience design, they were using one of those vendors that probably talks about needing two system products to do their cyber resiliency. They again were able to take those two systems out, and use one InfiniGuard solution. Again, reducing both their capital expenditure, two going to one. And then the operational expenditure, they only have to manage one InfiniGuard versus two of the other guys appliances. Those are just three examples all over the world. One in cloud service providing, one in the energy space, and one a global fortune 500 financial services company. Just some real world examples. And all those by the way, Dave, were before the enhancements of Infinisafe, and before the additional performance we've added in the launch of InfiniGuard on February 9th. >> So like I'm just kind of sketching out the business case, you know, put my CFO hat on. So you're lowering costs cause you're consolidating, so that means I need less hardware and software. But also there's probably labor costs associated with that. If I could do it faster with less resources, I got less stuff to manage. You're accelerating the backup time, so that frees up resources that I can apply elsewhere, recovery, you know, is really important. So I'm inferring faster recovery, all this lowers my risk, and then I can sort of calculate the probability of having data loss, and then what that means to my business. Am I getting that right? >> Yeah, yeah. And in fact, the other impact is on your primary service and your primary storage. If the backup window shrinks, then you're not slowing down that SAP app, that Oracle app, you know, that SQL app, whatever you're running, whether that be the financials, whether that be your logistics, whether it be your manufacturing system, every time you turn on that backup, to do that backup, that backup window slows you down. So cutting that in half has an impact on the real-world application side, which obviously most storage guys, you know, it's hard for us to quantify. But you are taking the impact of backup, and basically reducing it, if you will shrinking the backup window, so their primary applications don't get hammered as much by the backup while they're still trying to run that SAP, that Oracle or that SQL workload. >> And you're not a backup software vendor, so I have optionality there. I can pretty much choose all the popular, you know. >> Absolutely, so Veeam, Veritas, Commvault, IBM Spectrum Protect, all the majors. And in fact, one of the players I mentioned, as you were talking about the end-users, they use two different backup packages, two of 'em. So, two of the major vendors that I named, we work with them just within one account. So, we're very flexible, the user picks what they want from a backup software perspective, and we can work with anything. So, whatever they want to use, is fine with us. We integrate with all of them, we have integration, for example, also with VMware, for vVols and other aspects in container integration, so you know, whether it be our purpose-built backup appliance, InfiniGuard, or what we do with the InfiniBox, we always make sure we integrate with the surrounding environment. 'Cause storage is not an island, storage needs to exist in your data center, or your hybrid cloud data center, or what you're doing for containers. So we make sure we have integration with our InfiniBox, our InfiniBox SSA, all flash. And of course the product we're enhancing today, the InfiniGuard. >> Yeah, integration is super important in the enterprise. Enterprises want solutions, they're busy. (laughs) They don't have unlimited budget to go, you know, plugging stuff together. So, okay Eric, we got to leave it there. Thank you so much. >> Great, thank you very much Dave. Always love talking to the Cube. >> Okay, in a moment Stan Wysocki is coming in. He's the president of Mark III Systems. He's going to join us for a drill down on how InfiniGuard is impacting customers. You're watching the Cube, your global leader, in enterprise tech coverage. (gentle music)
SUMMARY :
the Cube is hosting this always love talking to you and the Cube, and doing so, Eric, in the And over 25% of the fortune 50 in the storage business. that the backup and recovery are faster, and of course the immutable snapshot. it's like the bank vault, of the primary applications, So I've talked to a number and before the additional You're accelerating the backup time, And in fact, the other impact all the popular, you know. And in fact, one of the important in the enterprise. Always love talking to the Cube. He's the president of Mark III Systems.
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InfiniGuard Cyber Resilience New Cybercrime Solutions 1
(gentle music) >> High profile cyber attacks like the SolarWinds hack, the JBS meat and the Florida municipality breach, have heightened awareness of how exposed, critical infrastructure has become. Because the pandemic has shifted employees to remote modes of work, hackers now have a much easier target to fish for credentials and exploit less secure home networks. Take the recent Log4j vulnerability, that's yet another example, of how hackers can take advantage of weak links in the chain. Now data storage companies have an important role to play in fighting cyber crime. Ultimately, they provide the equivalent of a bank vault if you will, and are responsible for storing and protecting the data that cyber criminals are targeting to steal or encrypt, in an effort to hold companies hostage, in a ransomware attack. Now in an effort to help customers understand how to protect themselves from such vulnerabilities, and how one storage company is addressing these challenges, the Cube is hosting this special presentation InfiniGuard Cyber Resilience: New Cybercrime Solutions. And we're going to speak with Eric Herzog, who's the Chief Marketing Officer of Infinidat, and then we'll bring in Stan Wysocki who is the president of Mark III Systems who is either an expert in IT infrastructure and artificial intelligence. First, let me welcome Eric Herzog back to the Cube, hello, Eric. >> Great, Dave, thank you very much, always love talking to you and the Cube, about leading edge technology solutions for end users. >> Alright let's do it. So, first we want to address the transformation and big business progress of Infinidat. New CEO, he's injected new management, new head of marketing obviously, Phil Bullinger is really been focused on accelerating the company's original vision, and doing so, Eric, in the typically unconventional style of Infinidat, you just put out a press release, capping 2021, can you set the stage for us, and give us the business update? >> Sure, so of course we summarized our 2021 results. What a very, very strong year. What a very, very strong year. We increased our bookings over 40% year to year. Even in Q4, we increased our bookings over 68%. And over 25% of the fortune 50 use an Infinidat solution, either our InfiniBox, or InfiniBox SSA, all flash array, or our Infiniguard, which is the focus of the launch we're doing today, on February 9th. >> Yeah, so I always said that Infinidat is one of the best kept secrets in the storage business. So let's talk about that hard news, what you launched on February 9th, and why it's important. >> Well, what we've done is we've got a high end enterprise purpose-built backup appliance, the InfiniGuard. We made some substantial advances in that. The key is focused on cyber resilience with what we call our infinisafe technology. Infinisafe incorporates a number of subsets, of cyber resilience from immutable snapshots, to logical air gapping, to fenced isolated networks, to almost instantaneous recovery for your backup data sets. In addition, we also dramatically improved the performance of the backup and recovery, which means, for example, if a backup window was taking three hours, now the backup window on that primary backup dataset could take only an hour and a half, which of course, as we all know backup dramatically impacts the performance of your primary applications, your primary servers, and your primary storage. So we've done both the cyber resilience aspect and then, on modern data protection, making sure that the backup and recovery are faster, for a traditional backup workload. >> So tell us a little bit more about Infinisafe, and specifically, Eric I'm interested in how it's different from other solutions, don't make me a liar, I had said, you guys always kind of take nonconventional approaches so tell us, add a little color to Infinisafe and how is it really unique from competitors? >> Sure, well Infinisafe incorporates as I mentioned, several different aspects. First of all, the immutable snapshots. So immutable snapshots can not be deleted, they cannot be altered, you cannot accelerate the rate, you can set the rate of immutable stuff, do I want to do it once a day? Do I want to do it twice a day? And obviously if a hacker could get in, you could accelerate that. Our immutable snaps are physically separated from the management schema. So the inside of an Infiniguard, we have what we call a data dedupe appliance, and that data dedupe engine, it goes ahead and it applies data reduction technology, to that back up data set. But we've divorced the immutable snapshots from the management of what we now call a DDE. So the DDE has kind of access of giving you that gap, that logical gap between the management schema of a DDE, and of course the immutable snapshot. We also combine that with this air gap technology, you've got the immutability and the air gap, which is local in that instance, but we also can do it remotely. So we can replicate from one Infiniguard in data center A, to a different Infiniguard in data center B. You then can configure that backup data set with the same immutable snapshot, and the same length, one day, half a day, six hours, whatever you choose, and then of course it'll have that same capability. The third thing we've done is very unique. We have a fenced isolated network to perform forensics. So, if the Cube has a cyber or malware attack, you need to make sure that once you've cleaned it up, off the primary storage, the primary servers, that you recover, a known good data set. So we set up this isolated fence network in which to perform that forensic analysis, to give you the appropriate good recover point. However, unlike many of our competitors, we can do it with a single InfiniBox. Some of our competitors, right on their websites say, you need two of their purpose-built backup appliances, to do cyber resilience. Meaning, twice the CapEx and twice the OpEx, which we can do with a single Infiniguard solution. And then lastly is our near instantaneous recovery. As you know, we're recovering backup data sets. We can make between 15 and 30 minutes time, the backup data set fully accessible to the backup admin or the storage admin to use their Commvault, their Veeam, their Veritas, their IBM Spectrum Protect, or whatever their backup software is, to do recovery from the InfiniGuard box, back to the primary storage using of course the backup software that they created the original dataset with. That is very unique. When you look out in the industry and look at, whether it be purpose-built backup competitors, or whether you look at primary storage competitors, almost no one talks about the speed of their recovery, and the one or two that do, talk about recovering the data set. We recover the entire environment. We are ready to go, and the backup admin, if they were, for example, Commvault, Veeam or Veritas, they could immediately start the backup, as soon as we did our recovery, which again, takes between 15 and 30 minutes, independent of the data set size. That could be 50 terabytes, it could be a petabyte, it could be two petabytes. And even two petabytes of data can be available in 15 to 30 minutes. And then of course, the backup admin can restore from that backup dataset. Very powerful and very unique in those aspects. >> Whilst the reason why this is so important is like I said, it's like the bank vault, because hackers are going to go after that backup corpus that's where the gold is, that's where all the data is. So this all really sounds good. But there's more than Infinisafe in this launch. What else should we know? >> Well, the other thing we've done is dramatically improved the performance of the purpose-built backup plants at the core. So for example, the last time we publicly announced our numbers, we were at 74 terabytes an hour, now we're 180 terabytes an hour. So of course, as we all know, when you do a backup, it impacts the performance of the primary applications, the primary servers and the primary storage. So if that backup window was taking three hours, now that we've more than doubled the performance, you could be up to 50% better. So a three hour backup window, if that's what the dataset took to be backed up, now we can get that down to an hour and a half or even faster. So that of course minimizes the impact on primary storage, primary applications, and of course your primary storage, making it much, much more efficient, from a backup perspective, and of course less impact on the primary applications, the primary servers, and primary storage. >> So I've talked to a number of Infinidat customers, they're very loyal and kind of passionate. So I wonder if you could kind of put that perspective on this discussion. The impact that InfiniGuard, this announcement, that's going to have for your customers, paint a picture as to how it's going to change their business. >> Sure, so let me give you an example. One of our customers is a cloud service buyer, in North America, they focus only on healthcare. So here's a couple of key benefits that they got. First of all, they use our integration with two different backup vendors. They don't have one, they have two. So we're tightly integrated with our backup software partners. They got a 40% cost savings on CapEX, compared to the previous vendor that they had. And, they used to be able to do 30,000 backup per day, now they can do 90,000 backup a day. And by the way, that's all with the previous version of InfiniGuard, not the version we just announced on the 9th. One of our other customers, which is in AMEA and they happened to be an energy company, they were using purpose-built backup from the other vendor, and they had 14 of them, seven in data center one, and seven in data center two. With InfiniGuard, they've got one in data center one, and one in data center two. So 14 purpose-built backup appliances consolidated down into two. And on top of that, those purpose-built backup appliances from the other vendor actually had a couple recovery failures, where they were not able to recover the data. They've been installed for a year now, they've had zero recovers, zero recovery failures, whereas the previous vendor had some. And lastly, let's talk about a large global fortune financial services. So, one of the biggest in the industry, their cost savings from their previous vendor was 46%. In addition, when you look at their cyber resilience design, they were using one of those vendors that probably talks about needing two system products to do their cyber resiliency. They again were able to take those two systems out, and use one InfiniGuard solution. Again, reducing both their capital expenditure, two going to one. And then the operational expenditure, they only have to manage one InfiniGuard versus two of the other guys appliances. Those are just three examples all over the world. One in cloud service providing, one in the energy space, and one a global fortune 500 financial services company. Just some real world examples. And all those by the way, Dave, were before the enhancements of Infinisafe, and before the additional performance we've added in the launch of InfiniGuard on February 9th. >> So like I'm just kind of sketching out the business case, you know, put my CFO hat on. So you're lowering costs cause you're consolidating, so that means I need less hardware and software. But also there's probably labor costs associated with that. If I could do it faster with less resources, I got less stuff to manage. You're accelerating the backup time, so that frees up resources that I can apply elsewhere, recovery, you know, is really important. So I'm inferring faster recovery, all this lowers my risk, and then I can sort of calculate the probability of having data loss, and then what that means to my business. Am I getting that right? >> Yeah, yeah. And in fact, the other impact is on your primary service and your primary storage. If the backup window shrinks, then you're not slowing down that SAP app, that Oracle app, you know, that SQL app, whatever you're running, whether that be the financials, whether that be your logistics, whether it be your manufacturing system, every time you turn on that backup, to do that backup, that backup window slows you down. So cutting that in half has an impact on the real-world application side, which obviously most storage guys, you know, it's hard for us to quantify. But you are taking the impact of backup, and basically reducing it, if you will shrinking the backup window, so their primary applications don't get hammered as much by the backup while they're still trying to run that SAP, that Oracle or that SQL workload. >> And you're not a backup software vendor, so I have optionality there. I can pretty much choose all the popular, you know. >> Absolutely, so Veeam, Veritas, Commvault, IBM Spectrum Protect, all the majors. And in fact, one of the players I mentioned, as you were talking about the end-users, they use two different backup packages, two of 'em. So, two of the major vendors that I named, we work with them just within one account. So, we're very flexible, the user picks what they want from a backup software perspective, and we can work with anything. So, whatever they want to use, is fine with us. We integrate with all of them, we have integration, for example, also with VMware, for vVols and other aspects in container integration, so you know, whether it be our purpose-built backup appliance, InfiniGuard, or what we do with the InfiniBox, we always make sure we integrate with the surrounding environment. 'Cause storage is not an island, storage needs to exist in your data center, or your hybrid cloud data center, or what you're doing for containers. So we make sure we have integration with our InfiniBox, our InfiniBox SSA, all flash. And of course the product we're enhancing today, the InfiniGuard. >> Yeah, integration is super important in the enterprise. Enterprises want solutions, they're busy. (laughs) They don't have unlimited budget to go, you know, plugging stuff together. So, okay Eric, we got to leave it there. Thank you so much. >> Great, thank you very much Dave. Always love talking to the Cube. >> Okay, in a moment Stan Wysocki is coming in. He's the president of Mark III Systems. He's going to join us for a drill down on how InfiniGuard is impacting customers. You're watching the Cube, your global leader, in enterprise tech coverage. (gentle music)
SUMMARY :
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Breaking Analysis: Investors Cash in as Users Fight a Perpetual Cyber War
>> From theCUBE studios in Palo Alto in Boston, bringing you data-driven insights from theCUBE in ETR. This is Breaking Analysis with Dave Vellante. >> Despite the more than $100 billion spent each year fighting Cyber-crime. When we do an end-of-the year look back and ask "How did we do?" The answer is invariably the same, "Worse than last year." Pre pandemic, the picture was disheartening, but since March of 2020 the situation has only worsened as cyber-criminals have become increasingly sophisticated, better funded and more brazen. SecOps pros continue to fight, but unlike conventional wars, this one has no end. Now the flip side of course, is that markets continue to value cybersecurity firms at significant premiums. Because this huge market will continue to grow by double digits for the foreseeable future. Hello and welcome to this week's Wikibon theCUBE Insights powered by ETR. In this Breaking Analysis, we look at the state of cybersecurity in 2021 and beyond. We'll update you with the latest survey data from enterprise technology research and share the fundamentals that have investors piling into the security space like never before. Let's start with the customer view. Cybersecurity remains the number one priority for CIOs and CSOs. This latest ETR survey, once again asked IT buyers to rank their top priorities for the next 12 months. Now the last three polling period dating back to last March. Cybersecurity has outranked every top spending category, including cloud, data analytics, productivity software, networking, AI, and automation or RPA. Now this shouldn't surprise anybody, but it underscores the challenges that organizations face. Not only are they in the midst of a non-optional digital transformation, but they have to also fund a cyber war that has no ceasefires, no truces, and no exit path. Now there's much more going on in cybersecurity than ransomware, but certainly that has the attention of executives. And it's becoming more and more lucrative for attackers. Here's a snapshot of some of the more well-documented attacks this decade many which have occurred in very recent months. CNA Financial, they got hit earlier this year and paid a $40 million ransom. The Ireland Health Service also got hit this year and refused to pay the ransom, but it's estimated that the cost to recover and the damage to the organization exceeded half a billion dollars. The request was for a $20 million ransom. The JBS meat company hack, they paid $11 million. CWT travel paid $5 million. The disruption from the Colonial Pipeline company, was widely reported they paid more than $4 million, as the Brenntag, the chemical company. The NBA got hit. Computer makers, Quanta and Acer also. More than 2,000 random attacks were reported to the FBI in the first seven months of 2021. Up more than 60% from 2020. Now, as I've said many times, you don't have to be a genius to be a ransomware as today. Anyone can go on the dark web, tap into ransomware as a service. Attackers, they have insidious names like darkside, evil, the cobalt, crime gang, wizard spider, the Lazarus gang, and numerous others. Criminals they have negotiation services is most typically the attackers, they'll demand a specific amount of money but they're willing to compromise in an exchange of cryptocurrency for decryption keys. And as mentioned, it's not just ransomware supply chain attacks like the solar winds hack hit organizations within the U.S government and companies like Mimecast this year. Now, while these attacks often do end up in a ransom situation. The attackers sometimes find it more lucrative to live off the land and stealth fashion and ex filtrates sensitive data that can be sold or in the case of many financial institution attacks they'll steal information from say a chief investment officer that signals an upcoming trading strategy and then the attackers will front run that trade in the stock market. Now, of course phishing, remains one of the most prominent threats. Only escalated by the work from home trend as users bring their own devices and of course home networks are less secure. So it's bad, worse than ever before. But you know, if there's a problem, entrepreneurs and investors, they're going to be there to solve it. So here's a LinkedIn post from one of the top investors in the business, Mike Speiser. He was a founding investor in Snowflake. He helped get pure storage to escape velocity and many, many other successes. This hit my LinkedIn feed the other day, his company Sutter Hill Ventures is co-leading a 1.3 Series D on an $8.3 billion valuation. They're putting in over $200 million. Now Lacework is a threat detection software company that looks at security as a data problem and they monitor exposures across clouds. So very timely. So watch that company. They're going to soar. Now the right hand chart shows venture investments in cybersecurity over the past several years. You can see it exploded in 2019 to $7.6 billion. And people thought the market was peaking at that time, if you recall. But then investments rose a little bit to $7.8 billion in 2020 right in the middle of lockdown. And then the hybrid work, the cloud, the new normal thesis kicked in big time. It's in full gear this year. You can see nearly $12 billion invested in cybersecurity in the first half of 2021 alone. So the money keeps coming in as the problem gets worse and the market gets more crowded. Now we'd like to show this slide from Optiv, it's their security taxonomy. It'll make your eyes cross. It's so packed with companies in different sectors. We'll put a link in our posts, so you can stare at this. We've used this truck before. It's pretty good. It's comprehensive and it's worth spending some time to see what that landscape looks like. But now let's reduce this down a bit and bring in some of the ETR data. This is survey data from October that shows net score or spending momentum on the vertical axis and market share or pervasiveness in the dataset on the horizontal axis. That's a measure of mentioned share if you will. Now this is just isolated on the information security sector within the ETR taxonomies. No filters in terms of the number of responses. So it's every company that ETR picks up in cybersecurity from its buyer surveys. Now companies above that red line, we consider them to have a highly elevated spending momentum for their products and services. And you can see, there are a lot of companies that are in this map first of all, and several above that magic mark. So you can see the momentum of Microsoft and Palo Alto. That's most impressive because of their size, their pervasiveness in the study, Cisco and Splunk are also quite prominent. They don't have as much spending momentum, but they're pretty respectable. And you can see the companies that have been real movers in this market that we've been reporting on for a while. Okta, CrowdStrike, Zscaler, CyberArk, SailPoint, Authzero, all companies that we've extensively covered in previous breaking analysis episodes as the up and comers. And isn't it interesting that Datadog is now showing up in the vertical axis. You see that in the left-hand side up high, they're becoming more and more competitive to Splunk in this space as an alternative and lines are blurring between observability, log analytics, security, and as we previously reported even backup and recovery. But now let's simplify this picture a bit more and filter down a little bit further. This chart shows the same X, Y view. Same data construct and framework, but we required more than a hundred responses to hit the chart. So the companies, they have to have a notable market presence in the ETR survey. It's perhaps a bit less crowded, but still very packed. Isn't it? You can see firms that are less prominent in the space like Datadog fell off. The big companies we mentioned, obviously still prominent Microsoft, Palo Alto, Cisco and Splunk and then those with real momentum, they stand out a little bit. There's somewhat smaller, but they're gaining traction in the market. As we felt they would Okta and Auth zero, which Okta acquired as we reported on earlier this year, both showing strength as our CrowdStrike, Zscaler, CyberArk, which does identity and competition with Okta and SentinelOne, which went public mid this year. The company SentinelOne uses AI to do threat detection and has been doing quite well. SalePoint and Proofpoint are right on that red elevated line and then there's a big pack in the middle. Look, this is not an easy market to track. It's virtually every company plays in security. Look, AWS says some of the most advanced security in the business but they're not in the chart specifically, but you see Microsoft is. Because much of AWS security is built into services. Amazon customers heavily rely on the Amazon ecosystem which is in the Amazon marketplace for security products. And often they associate their security spend with those partners and not necessarily Amazon. And you'll see networking companies you see right there, like Juniper and the bottom there and in the ETR data set and the players like VMware in the middle of the pack. They've been really acquisitive for example, with carbon black. And the, of course, you've got a lot of legacy players like McAfee and RSA and IBM. Look, virtually every company has a security story and that will only become more common in the coming years. Now here's another look at the ETR data it's in the raw form, but it'll give you a sense of two things; One is how the data from the previous chart is plotted. And two, it gives you a time series of the data. So the data lists the top companies in the ETR data sets sorted by the October net score in the right most column. Again, that measures spending momentum. So to make the cut here, you had to have more than a hundred mentions which is shown on the left-hand side of the chart that shared N, IE that's shared accounts in the dataset. And you can track the data from last October, July of this year and the most recent October, 2021 survey. So we, drew that red line just about at the 40% net score market coincidentally, there are 10 companies that are over that figure over that bar. We sometimes call out the four star companies. We give four stars to those companies that both are in the top 10 and spending momentum and the top in prominence are shared N in the dataset. So some of these 10 would fit into that profile by that methodology, specifically, Microsoft, Okta, CrowdStrike, and Palo Alto networks. They would be the four star companies. Now a couple of other things to point out here, DDoS attacks, they're still relevant, and they're real threat. So a company like CloudFlare which is just above that red line they play in that space. Now we've also shaded the companies in the fat middle. A lot of these companies like Cisco and Splunk for example, they're major players in the security space with very strong offerings and customer affinity. We sometimes give them two stars. So this is what makes this market so interesting. It's not like the high end discourage market where literally every vendor in the Gartner magic quadrant is up in the right, okay. And there's only five or four or five, six vendors there. This market is diverse with many, many segments and sub segments, and it's such a vital space. And there's so many holes to fill with an ever changing threat landscape as we've seen in the last two years. So this is in part which makes it such a good market for investors. There's a lot of room for growth and not just from stealing market share. That's certainly an opportunity there, but things like cloud, multi-cloud, shifting end points, the edge ,and so forth make this space really ripe for investments. And to underscore this, we put together this little chart of some of the pure play security firms to see how their stock performance has done recently. So you can see that here, you know, it's a little hard to read, but it's not hard to see that Okta, CrowdStrike, Zscaler on the left have been big movers. These charts where possible all show a cross here, starting at the lockdown last year. The only exception is SentinelOne which IPO mid this year. So that's the point March, 2020 when the whole world changed and security priorities really started to shift to accommodate the work from home. But it's quite obvious that since the pandemic, these six companies have been on a tear for the fundamental reason that hybrid work has created a shift in spending priorities for CSOs. No longer are organizations just spending on hardening a perimeter, that perimeter has been blown away. The network is flattening. Work is what you do, it's no longer a place. As such threats are on the rise and cloud, endpoint security, identity access tools there become increasingly vital and the vendors who provide them are on the rise. So it's no surprise that the players that we've listed here which play quite prominently in those markets are all on fire. So now in summary, I want to stress that while the picture is sometimes discouraging. The entire world is becoming more and more tuned in to the cyber threat. And that's a good thing. Money is pouring in. Look, technology got us into this problem and technology is a defensive weapon that will help us continue this fight. But it's going to take more than technology. And I want to share something. We get dozens and dozens of in bounds this time of the year because we do an annual predictions posts. So folks and they want to help us out. So now most of the in bounds and the predictions that we get, they're just kind of observations or frankly, non predictions that can't really be measured as like where you right, or where you're wrong. So for the most part I like predictions that are binary. For example, last December we predicted their IT spending in 2021 would rebound and grow at 4% relative to 2020. Well, it did rebound but that prediction really wasn't as accurate as I'd like. It was frankly wrong. We think it's actually the market's going to actually grow. Spending's going to grow more like 7% this year. Not to worry plenty of our predictions came true, but we'll leave that for another day. Anyway, I got an email from Dean Fisk of Fisk partners. It's a PR firm representing an individual named Lyndon Brown chief of strategy officer of Pondurance. Pondurance is a security consultancy. And the email had the standard, Hey, in case you're working on a predictions post this year end, blah, blah, blah. But instead of sharing with me, a bunch of non predictions, the notes said here's some trends in cybersecurity that might be worth thinking about. And there were a few predictions sprinkled in there, but I wanted to call it a couple of the comments from Linden Brown, whom I don't know, I never met the guy, but I really thought his trends were spot on. The first was a stat I'll share that the United Nations report cyber crime is up 600% due to the pandemic. If as if I couldn't feel worse already. His first point though was that the hybrid workplace will be the new frontier for cyber. Yes, we totally agree. There are permanent shifts taking place. And we actually predicted that last year, but he further cited that many companies went from zero to full digital transformation overnight and many are still on that journey. And his point is that hybrid work is going to require a complete overhaul of how we think about security. We think this is very true. Now the other point that stood out is that governments are going to crack down on this behavior. And we've seen this where criminals have had their critical infrastructure dismantled by governments. No doubt the U.S government has the capabilities to do so. And it is very much focused on this issue. But it's tricky as Robert Gates, who was the former defense secretary, told me a few years back in theCUBE. He said, well, we have the best offense. We also have the most to lose. So we have to be very careful, but Linden's key point was you are going to see a much more forward and aggressive public policy and new laws that give crime fighters more latitude . Again, it's tricky kind of like the Patriot act was tricky but it's coming. Now, another call-out from Linden shares his assertion that natural disasters will bring increased cyber risk. And I thought this was a really astute point because natural disasters they're on the rise. And when there's chaos, there's cash opportunities for criminals. And I'll add to this that the supply chain risk is far from over. This is going to be continuing theme this coming year and beyond. And one of the things that Linden Brown said in his note to me is essentially you can't take humans out of the equation. Automation alone can't solve the problem, but some companies operate as though they can. Just as bad human behavior, can tramp good security, Good human education and behavior is going to be a key weapon in this endless war. Now the last point is we're going to see continued escalation government crackdowns are going to bring retaliation and to Gates' point. The U.S has a lot at stake. So expect insurance premiums are going to go through the roof. That's assuming you can even get cyber insurance. And so we got to hope for the best, but for sure, we have to plan for the worst because it's coming. Deploy technology aggressively but people in process will ultimately be the other ingredients that allow us to live to battle for another day. Okay. That's a wrap for today. Remember these episodes they're all available as podcasts, wherever you listen just search "breaking analysis" podcast. Check out ETR his website at ETR.plus. We also publish a full report every week on Wikibond.com and siliconangle.com. You can get in touch. Email me @david.volante@tsiliconangle.com or you can DM me @dvellante. Comment on our LinkedIn posts. This is Dave Vellante for theCUBE insights powered by ETR. Have a great week. everybody stay safe, be well. And we'll see you next time. (techno music)
SUMMARY :
in Palo Alto in Boston, and the damage to the organization
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Adam Silver - SAP Sapphire 2013 - theCUBE
>>Now, this is siliconangle.com exclusive coverage of Sapphire. This is the cube, our flagship program where we go out to the events, extract the signal from the noise. This is our fourth year of the cube born four years ago at SAP and EMC world. And we uh, we call it the ESPN of tech back in the day. And uh, you know, we always joke that, you know, there wasn't any deep dive commentary, but we're pleased to actually have what ESPN would love to have on Adam silver, the deputy commissioner of the NBA. Um, Chris Berman and all the folks at the, at ESPN would eat their heart out to have, have you here. So welcome to the cube. Oh, thank you. It's great to be off. So SAP Owsley's how about the future of business and this modern era of, of a business with technology, real time NBA has been very progressive. >>You guys have a modernization going on now. The franchisors are changing, the fan base is changing. You're here at SAP. What are you talking about here at SAP with bill McDermott and the team and what does the NBA look at is as a sports franchise, a sports league, and with a lot of franchises it's moving and changing and the old contracts and the old rules aren't, aren't really relevant when you have Twitter and you have unlimited media, frictionless sharing. How do you, how do you view all that? Well, we're here looking for solutions. I mean frankly I that we know what we don't know. I mean just the specific example with HANA and SAP is that when David stern, I first met, sat down with bill McDermott a few years ago and said we have this issue with our stats database and we want to find a way to allow fans wherever they're located to engage deeply with those statistics, weather for predictive behavior and to analyze what they think is going to happen in a particular game or to make relative comparisons, you know, between players, among players in the league. >>And he explained to us what Hannah was and we ended up meeting with one of Bill's teams@sapwhoultimatelydesignedanewstatisticaldatabasesystemforuswhereyoucangoonnba.com and access, um, any of the kinds of permutations, statistics I've been talking about. And, and frankly, one of the reasons we got there, to your point about how the world is evolving around us is that there were lots of other sites that I won't name that were doing that, you know, they didn't necessarily have the official data. And I thought this isn't a question of sending out an army of lawyers to shut them down. This is a question of out competing them instead of how can anybody be doing a better job than the MBA. We own this data, we have the richest data, we have the deepest data, we haven't in real time, fans should want to come to NBC. Dot to get that information. The best defense is a good offense in this case. >>Right? Exactly, exactly. And so that's our relationship with SAP. And even just the several hours I've spent already here today, sort of in the green room behind the scenes talking to bill and his executive team. It's like, all right, here are some other business issues we have. We've talked about China earlier today. We've talked about how to connect with our fans and look, you know, that only a minuscule percentage of our fans actually experience our game in person. You know, that's just the nature of it. So it's really through technology, through innovation that we're going to connect with fans on a global basis. That's why I'm here. So what was your >>comment on the keynote about bill McDermott share with the folks here about his history >>with basketball and so, Oh, so anyways, with bill, isn't that interesting? Coincidentally, when we first sat down with bill, he mentioned that his grandfather was Bobby McDermott, Bobby McDermott I'd heard of. But honestly I hadn't thought a lot about, I went back to the office and we have an archivist named Paul Hirsch Heimer and our office say, Paul, tell me everything you can about Bobby McDorman. He goes, Bobby McDermott. And like he'd just off the top of his head, he goes, he goes, Bob McDermott, you might not realize this, but in 1946 he was named the greatest basketball player in the history of the then NBL, the predecessor league to the NBA. He was a five 11 guard. He averaged over 20 points a game. And back then this was like obviously more than 35 years before the three point shot. This was before anybody was averaging 20 points a game. And he was, I think the three time MVP. He won two championships. I could go on and on, but it's incredible. And you know, this morning I actually, my friend and colleague Paul Hirsch Heimer found an old Bobby McDermott trading card. I don't even have any boundaries, which I presented to bill. But you know, it's, it's like the coincidence that that's our relationship now. It's, it's this frankly a really cool >>kind of gesture to be fantastic. And bill McDermott, it's just a great guy. And the keynote up there, they had that little anchor desk, kind of like the cube format. >>And don't forget JBS basketball credentials. The Harvard basketball team, >>Twitter saying, I'm negotiating with JBS age. People thought I was really serious about coming on and anchoring the cubes a JV. If you're watching, we want you drafted by the Atlanta Hawks McDermott on his keynote, Dermot on his keynote, talked about an in business example. You know, talking about, always talks about, you know, if people using this and got the bartender, how they're instrumenting the tab and it's just a gut crest. Great example of instrumentation measurement data that they couldn't get before internet of things. Whatever industrial internet is GE calls it. I want to ask you something a little bit more about the NBA in this regard because the NBA has really done great strides of, I won't say cleaning up the game, but looking at the integrity of the players off the court and on the court. And that's been something that uh, you know, stern has done extremely well, but now you have, you have the ability to instrument the, the actual athletes. They're on Twitter, they're building their own direct fan basis. So, so the question is how do you guys look at that as an opportunity? And challenge, how do you guys, cause now you have more media there, they're self promoting, >>right? And look, I don't want to suggest by any means we can control, you know what they do, but we can monitor it. We can do it to a certain extent. And what we said to our players mean your employees. Just like I'm an employee of a company and I think, you know, and there are certain limits. I mean especially one thing we can do is say, you know, during 45 minutes before the game, through the game, certain period afterwards when we require media availability, we don't want them going off and tweeting in the corner. We want them talking to media and they recognize that's part of their job. We monitor it to a certain extent, but we also are realistic. You know, I think that we understand that it's an opportunity for them to connect directly with their fans or in certain cases people aren't their fans. But we, and we also understand that it's an expectation of fans in this day and age that they're going to have that direct access to our athletes. And I and, and I think it's synergistic. I mean it's, it's, it's effective. I mean recognizing that it's warts and all that. Players get themselves in trouble. League executives get themselves in trouble and owners get themselves in trouble increases. >>I know as well. I know you've got to run, so do you want to kind of get one last question and I'll see the TV contracts over the years have been pretty much territorial couple of networks and now you have cable, now you have unlimited, now you have NFL TV, MLB TV, NBA vertical and programming where you can control your own destiny, you have different inside looks, all that data. How you're looking at the future of media in that regard where now you have unlimited outlets potential. Can you talk about how you're looking at that and maybe some of the tech approaches that you did? >>Yeah, well I would just say it's, it's going to be a balance. We recognize that people still want aggregators or editors and that you mentioned ESPN at the top of the show. I mean people are still going to go to ESPN and expect to get the best highlights, you know, presumably the game of the week or the game of the night or whatever else. But in addition to that, there are some parents who only want to consume NBA, don't want to sit through sports center and get the hockey scores first or the baseball scores or whatever else. And for those people, there's NBA TV, there's nba.com and other outlets and like thousands of others that we didn't create. So I think for us it's a realization that you need to do both. And that some fans, you know are out there have want to consume us, you know, in an incredibly deep ways and get down to like the nitty gritty statistics and others just want to have the highlights and you've got to serve all those fans. >>Well, we get the hook from your handler. Adam silver, a deputy, >>how can my man, Jeff, I don't have a handler. This is fantastic. I appreciate, appreciate you taking the time. So my question, uh, I wanted to ask was, uh, so obviously SAP Sapphire, it's a, it's a technology event in some ways, but it's also a business event. And in this market we talked a lot about the technology but less maybe sometimes about the business value of all this technology. And you mentioned an example earlier about making data and predictive analytics available to um, all the fans out there who might not be my knife to go to an event. So can you translate that, how does that translate to business value for the NDA and more broadly when you're looking at areas where data might provide business value, how do you identify those areas where you want to focus on build new capabilities? Um, focusing on, you know, the data is, is the underlying kind of enabler and the technology is the enabler, but really how do you identify where the business value is? So, >>you know, I'll say one easy example again, just going back to the stats database that, that SAP HANA built for us. Um, we've already seen that we've doubled the amount of time that our fans spent on mba.com looking at statistics than we did before we had an Ohana database. So that's just a simple example and clear. There's all kinds of ways of monetizing that traffic when you dealt with there. But I think from a more general standpoint, it's about increasing engagement. Um, as I said in response to an earlier question, um, one of the fundamental things we look at in terms of television viewership is duration. And we found that from when the time I still got involved in the NBA a little over 20 years ago, let's say the average fan was watching two and a half hour game, 50 minutes. The average fan is now watching around 40 minutes just because it's the nature of the number of options they have. >>And if through deep data we can increase that engagement, we find other ways that the people remain interested in the game, frankly, that they may be a knick fan, but if their team is down 15 points and there's two minutes left, they're turning the channel. On the other hand, if they're engaged and they're thinking, all right, you know, what does Carmelo Anthony do typically with a minute left in the game, what are his fourth quarter statistics? How does he behave when a team is down? Ken, statistically a team overcome a deficit of 15 points in that many minutes. We find all those kinds of new approaches to the game help us monetize and help by increasing the level of passion, passion, and, and, and depth of fandom, you know, for our consumers. >>and in terms of actually making those decisions, how is the ability to, to do those kinds of analytics internally? How has that impacted how the NBA operates in terms of, you know, sometimes making data driven decisions and, and, and, and using data to, to kind of do business is that there's a cultural and a people issue? >>Well, yeah. Uh, I'll give you another example. And this is on the business side and that is ticket pricing. I mean, through analytics we've entered into a new world of flexible ticket pricing where it's dynamic pricing price. So now you know in the, in the old days, which weren't so long ago, you know, if you bought a season ticket package for the Orlando magic here in Orlando, of course you know it was the same price for every ticket. Now the teams that recognize that people that there's different values for different games, it's just a function of data and it's based on demand for those particular games. People may care more about seeing the Miami he played than they will another team that I won't mention at least in that particular season. And then secondly, teams are also realizing that people just like with the airlines, people will pay a certain price for the ability to lock in that seat two weeks before the game and they're going to pay a different price to get a seat an hour before the game. And so by mining all that data, we're in essence able to increase the yield from any particular game. >>Fantastic. Well Adam, I appreciate you taking the time to answer. It's only one question we didn't know we get the hook. So short of a Adam silver. Thanks for coming on because this is the NBA onside. The cue we call the ESPN of tech and we copied ESPN on Twitter. Thanks for coming. Thanks for coming on. The cube and NBA is transforming. I'll say digital media is, I was exploding and I'll see with technology like SAP, they're going to start doing new things. Thanks for coming on the really appreciate it. We'll be right back with our guests and deep dive into SAP and all the action here on the ground. This is exclusive coverage from siliconangle.com and Wiki bond. This is the Cuba right back after this short break.
SUMMARY :
Chris Berman and all the folks at the, at ESPN would eat their heart out to have, have you here. I mean just the specific example with HANA and SAP is that when David stern, And he explained to us what Hannah was and we ended up meeting with one of Bill's teams@sapwhoultimatelydesignedanewstatisticaldatabasesystemforuswhereyoucangoonnba.com We've talked about how to connect with our fans and look, you know, that only a minuscule percentage And you know, this morning I actually, my friend and colleague And the keynote up there, And don't forget JBS basketball credentials. And that's been something that uh, you know, stern has done extremely well, but now you have, And look, I don't want to suggest by any means we can control, you know what they do, the years have been pretty much territorial couple of networks and now you have cable, now you have unlimited, and expect to get the best highlights, you know, presumably the game of the week or the game of the night or whatever else. Well, we get the hook from your handler. is the underlying kind of enabler and the technology is the enabler, but really how do you identify where the business you know, I'll say one easy example again, just going back to the stats database that, On the other hand, if they're engaged and they're thinking, all right, you know, what does Carmelo Anthony which weren't so long ago, you know, if you bought a season ticket package for the Orlando magic here in This is the Cuba right back after this short
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