Corey Dyer, Digital Realty & Cliff Evans, HPE GreenLake | HPE Discover 2022
>>Que presents HP Discover 2022. Brought to You by HP >>Good morning, everyone. It's the Cube live in Las Vegas. Day two of our coverage of HP Discover 2022 from the Venetian Expo Centre. Lisa Martin and David want a what a day we had yesterday and today. Unbelievable >>for today. Big Big day today, >>Big day Today we've got a lot. We got some big heavy hitters on talking with HP customers. Partners, leadership. We've a couple of guests up with us next. Going to be talking more about the ecosystem. He's welcome. Corey Dire, the chief revenue officer, Digital Realty and Cliff Evans, senior director. H P E Green like partner ecosystem Guys. Great to have you on the >>programme. Thank you. Great to be here. >>Thank you for having us excited to be here >>with. So that's so that's harness that excitement. Cory, talk to us about the partnership. The announcement? What's going on there with Digital Realty and Green like? >>Yeah, we're crazy excited about it. You know, we've got customers dealing with data, gravity and the opportunity around that and how they could make use of it. And then they're thinking through digital transformation. How how you doing? Multi cloud and they need a partnership. To do that in this partnership with Green Leg and digital is perfect solution for them. So I'm crazy excited to be here with Cliff absolute with all of you to talk about it and hopefully build out a great partnership in relationship with HP. >>Talk to us. Sure, you're crazy Excitement >>club? Absolutely no. I think it is absolutely fantastic Partnership. I think the term is coming together as organisations. Bringing the two platforms together isn't it is an amazing thing that we have for customers, customers we know they want. They want a cloud experience. But really, they want to do that without really the DC footprint that had previously. So how did they do that in a way that really works for them in a secure client secure, sustainable way. But with the cloud experience. Really, the combination of the two pieces coming together really makes that happen, and that is what that's exciting. So we >>dig in to the two things that you mentioned Cory digital transformation and multiply. When I go back to the early days of cloud, it was that girl, you know, nobody's going to do anything you know ever again in the data centre. You know Charles Phillips, the the CEO of in four, famously said, Friends don't let friends, Bill Data centres, right? Everything's going in the cloud. So a lot of people predicted, You know, guys like you were going to be in trouble. The exact opposite happened. The market took off. So you mentioned digital transformation of multi cloud. Can we peel the onion on that? What? What is it about those two items? Are there other trends? They're driving your business, >>you know, You tied right on to to where it started. All enterprises started going to the club and then they got to the cloud and there was more that they needed to make that rial. I talk about multi cloud. You're going to use different cloud providers for different opportunities and different applications. And so you have to start thinking about how does this work in a world where you're gonna go to multiple clouds, multiple locations and what it really drove? It is the need for Cole location to make this because you've got a distributed architecture in order to enable all of this and then having to have us help you out with it. And partners like HP. That's part of where it comes from. But if you think through going to the cloud, can you stay there? Is that the full solution? You need to secure sustainable solution for that. One of the opportunities for us around that is that if you're building data centres for yourself on Prem, you don't have all the cloud access we do. We've got more cloud access points than anybody. So that helps in this digital transformation. >>How How much home? I'm sorry, Didn't mean to you how much homogeneity is there are our clients or customers saying, Hey, I kind of want the same experience in the same infrastructure. Same same. Or they saying, Hey, I want to do stuff in Digital Realty that I can't get from, you know, a cloud provider, Oracle Rack. You know, something like that, >>I would tell you that they come to us from all the partners. So we are partner community. We are not going up the stack anywhere on that. We do are we do our part. We're really good at doing the data centres really good at building data. They descended sustainable. Our position in the market is sustainability around it. We were the first to sign up on the science based initiatives for zero kind of carbon neutrality and in the future in 2030. And so yeah, so I think there's the partner aspect that they need help with on it to drive that Yeah. >>And I think from that from the HP Green Lake perspective, I think customers they very much want that that cloud experience. But I want to do on their own terms. The partnership allows that to happen on Gapen simply the cloud experiencing with the green light cloud platform to really go and deliver that genuine cloud experience and then building cloud services. On top of that, they get all the benefits that they would have from a public cloud experience, but done in the way that they would prefer to do it. So it's bringing those pieces together on >>I think the other side of you asked if it was it was the same across the board and ubiquitous. It's very bespoke. Solutions weaken D'oh! Every customer we have has a different footprint. Most from the multinationals. So we think through where their data is, where it needs to be accessed where their customers are, where their employees are, what makes the most sense. And then the partnership we have with HP into a whole lot for making very bespoke solution for that customer and help them be successful. Journey >>s O on. That s o. So what we've done with destroy lt is we have a specific offer around how we go to market with this really going how customers So we call it Green Light with co location. It's all about really positioning on offer to customers that says, Look, we can go and do this with you and do it simply and really make it happen very quickly and efficiently. So the customer ends up with a single contract in a single invoice for Green Lake Cloud Services on the co location piece, all in one single contracts. That just makes it a lot easier in terms of organising on a really big part of that as well is that our involvement is also spans right from the design to the implementation to support. So we do the whole thing to really help organisations golf and do this. So that's the big for me. The big differentiator. So rather than just having Green Lake in Cloud Services, were saying, Look, we can now do the Coehlo piece and they can really take the whole thing to a whole new level in terms of that public cloud experience >>in the sari and that that that invoice comes from HPD or Digital Realty is bundled into that >>correct? Yes, directly through the channel. We can sell that in a number of different ways. Customers get that that single invoice on a big part of that as well, just going a little bit deeper on that. So what we do is we We use a part of the company called Data Centre Technology Services, which are a great kind of consulting organisation with tremendous experience and something like 3000 projects across 40 countries from the very smallest of the very largest of data centre implementation. So all of that really makes the whole thing a lot easier from a customer's perspective in terms of designing, implementing and then supporting. So you pull all of that together. It's fantastic >>and I think it's really changed to add on to that partner in prison. So customers, now we're thinking about it differently and data centres differently, and they see us as a strategic partner along with HP. To go after this used to be space, power and calling. Now it's How much connectivity do you have? What your sustainability profile? What's your security profile? How do you secure this data? Date is the lifeblood of all these companies and you have to have a really secure, sustainable solution for them, >>right? That's absolutely critical for every industry. Talk about the specific value prop at a bespoke co location solution delivers to customers. Maybe you got a favourite customer example that you think really articulates the value of this partnership. >>So I think a combination. So so I think we touched on a lot of it, actually. So there's obviously the data centre aspect itself in terms of with the footprint that realty have across the world, you can pick and choose the data centre in the class of data centre that you want in terms of your Leighton see and connectivity that you want. Then really, it's the green make peace in terms of the flexibility that you get with that really is that value. And as I touched on the Green Lake with Cole Oh, I think for me is from our perspective, I think the biggest piece of value that we provide there to really go make it happen. Yeah, >>there's about 70 applications right now that are part of Green Lake Polo that you can bespoke for what you need to. You can think around your specific solutions that you need, and we've got it all right there with HP Green like and follow for us. And because we have a 290 data centre footprint across 50 markets, it gives us the opportunity really be the data centre provider in the Partner for H P, pretty much anywhere but with connective ity everywhere. >>When you say 70 applications, these the 70 services are you talking about talking >>about? Okay, Category 70 services. There's a lot of stuff. >>Cory, when you talked about sustainability a couple of times, is a really important ingredient of the customer decision. Why is it because they're indirectly paying the power bill or is because that's the right thing to do? And they care. There's increased. People care about it more because you go back a while ago. People way always talked about green it, but it was all lip service. Is that changing or is that there? Is there an economics >>changing in a really big way? Almost every conversation I have with customers is how are you doing Sustainability. So if they're doing an on Prem, that's not their core capabilities. They don't know how to do that. On our end, I mentioned our SP R science based initiatives that we signed up for. But how do we enable that? Enable it for how do we build in designer data centres? How do we actually work them and operate them? And then how do we go after all the green sources of sustainable energy including, I think since 2015, we've issued six billion in green bonds around that same support of it. So yeah, >>and your customer can then I presume, report that on their sustainability report a >>good way to think about it. You no longer have your data centre at its sometimes less efficient way than way are we're really good at building sustainable data centres, and then you can actually get some credits back and forth, >>just from agreement. Perspective. So Green Lake. So there's a specific Forrester Impact report that looks a green lake on how it how it performs from sustainability. Perspective on Greenlee really is giving you their 30% reduction in your energy consumption. So there's a big kind of win there as well, I think. Which is then, >>why? Where does that come from? >>So it Zim part that kind of the avoidance of over provisioning such that you going right size things, Then you have you have you have a certain amount of reserve capacity that you're using them just using the extra consumption piece when you need it. So rather than having everything running at full speed, it really is kind of struggling as to how that work. So you get a combination of effects >>with consulting and the thoughtfulness around this bespoke solution that you have. You end up needing fewer servers, pure technology that drives less power consumption and therefore you get a lot of this same really base it down. You >>talked about the savings you talked about the simplification delivery perspective. Talk about the implementation. What's the time to value that Organisations can glean from this partnership >>superfast So So yeah this This does accelerate the whole process from from initial kind of opportunity if you like and customer inquiry through to actual implementation So previously this would take considerable amount of time in terms of to ing and froing between multiple organisations on Now what we do is coordinate that do it efficiently and effectively So D. C. T s Data Sentinel services team very closely. Just have those connections often do those things incredibly quickly and it does accelerate the whole time >>and they're tied in with our team is well around. Where's the leighton? See where the solutions Because we're really thinking about what is your stack looked like from an HP perspective, but then where you need to deploy it so that you have access to the clouds You have the right proper Leighton see across your environment and you really haven't distributed architecture that works the best for you and your company. >>So this is probably answer those questions Probably both, but I'm asking anyway, I've always been a repatriation sceptic, but I'm happy to be proven wrong. You guys have other data. And maybe this is part of what one of my blind spots question is, is what's driving your business in terms of the EU's case? Is it organisations saying Hey, we want to get out of the data centre business way Don't want to put everything into the cloud but we're going to go on a digital realty and being green leg and we're gonna move into that cola Or is it? People say, You know, while we over rotated into the cloud, you were going to come back. So it's >>both. It's both, >>Yeah, in the empire. The credit. >>I think there are a lot of customers with good intentions on going to the cloud, and then there's some cost with it that maybe they didn't fully factor in it at that time. And now you've got the ability around these bespoke solutions to really right size every bit of this. And when they originally did it, they didn't think through a distributor architecture. They thought my own prim, and then I'm just gonna burst everything that a cloud that's no longer the case, and it's not really the most efficient way to your point about repatriation. They start pulling their storage back in. Well, where do you want your data? Where do you want your storage? You wanted as close as you can to the clouds for that capability and in a solution that's wrapped around it makes it very simple for you. >>I think the repatriation is very real and is increasing, eh? So we're seeing a lot of it in terms of activity and customers really trying to understand the cost that they're incurring now from a public cloud perspective. And how can they do that differently? In fact, with combined offer that we have it, it makes it a lot easier to compare. So, yeah, that really is accelerating because you don't >>see it in the macro numbers. I mean, just to be honest, you see the cloud guys combined growing 35%. And is that because your business is in transition from traditional on prime model, too, and as a service model, and so you've got that imbalance and it gets hidden in >>all that, and I think it's I think it's a new wave of things that are happening. Yeah. I mean, there's a there's a lot of things, obviously, that makes complete sense to me in Public Cloud, but I do think there's been an over rotation towards it, so I think now that realisation and it's going to take time to kind of pick that. But it's absolutely happening. There are a lot of opportunities that we've gotten some very big ones I'd love to talk about. Can't quite talk about them just get but really, where there's big, big savings in terms of what they're paying from a public cloud perspective, Really, what they want is that full management cloud service to go make it happen. So the combination of the data centre piece to Green Lake piece and then some management services, whether they're from ourselves or from party community, from manage service providers that we also work with, that gives them the complete package. >>So I have another premise. A lot of it, of course, is traditionally been focused on internal, and I feel like there's a new era coming. It's talks of the ecosystem. Are you seeing customers not only running there it in digital realty and connecting to the cloud in a hybrid fashion, but also actually building new value and building businesses that are customer facing on that that air monetize herbal. Are you seeing that? Is that happening and having examples, even generic? >>Well, basic from our perspective, our partner community, that's what they do. We have a tonne of enterprise customers, but I'll need to connect and integrate the data that you have doesn't do anything for you, Fitz on its own. And it's not interacting with other data points. And it's not around interacting with other customers, other solutions in one night. So it does help build out a partner community, a solution community for our customers in our data centres and across the >>are their industry patterns emerging. In other words, is that data ecosystems emerging by industry or is a sort of or horizontal? >>There's a mix. So I think there's a lot of lot of financial sector stuff. Yes, certainly. And then certainly manufacturing s O. I think it's interesting that you're getting a bit of a combination, but not a lot of financial sector. >>Of course, the big bags early on that they could build their own cloud. Yeah, now they're probably rethinking that. Yeah, well, maybe >>they're also service providers. When you're that large a za bank on their end. They're doing a lot of work. E. I would also say the other part that a lot of people see as an opportunity is around all the HPC and AI applications as well, in addition to manufacturing distribution. So there's a lot of use cases, a lot of reasons, like us from sort of doing this >>wrap us up with value, perhaps that you're talking Torto Financial Services Organisation or a manufacturing company. What is that 32nd elevator pitch value problem? Why they should go HP Making Digital Realty together. >>So I would say green, like Rico location gives you a single contract. Singling voice, easy to go and design, implement support and go make happen. Sorry, that's very simple way say, very just make it easy >>on. And I would just say thank you on that. It's been great to speak with you guys. And yeah, when you think through that part of it also is a bespoke opportunity to put your data where it needs to be closer to your customers. Closer to the action you were thinking through the rape reiteration of it. A lot of it's being built out there on phones and whatnot. So you've got to think through where your data is and how you managed to >>write and enable every every company in every industry to be a data company. Because that's what, of course, the demanding consumers demanding that demand isn't it is not going to turn down right now. Absolutely. Just thanks so much for David. Very much. Thank you. Together in the ecosystem, there are guests. And Dave l want a I'm Lisa Martin. You're watching the key of live from the Venetian Expo Centre in Vegas, Baby. David, I will be back there next guest in a minute.
SUMMARY :
Brought to You by HP of HP Discover 2022 from the Venetian Expo Centre. for today. Great to have you on the Great to be here. Cory, talk to us about the partnership. So I'm crazy excited to be here with Cliff Talk to us. Bringing the two platforms together isn't it is an amazing thing that we have for customers, customers we know So a lot of people predicted, You know, guys like you were going to be in trouble. to have us help you out with it. I'm sorry, Didn't mean to you how much homogeneity I would tell you that they come to us from all the partners. on Gapen simply the cloud experiencing with the green light cloud platform I think the other side of you asked if it was it was the same across the board and ubiquitous. customers that says, Look, we can go and do this with you and do it simply and really make it happen very quickly and So all of that really makes the whole thing a lot easier from a customer's Date is the lifeblood of all these companies and you have Maybe you got a favourite customer example that you think really articulates the value of this partnership. and connectivity that you want. provider in the Partner for H P, pretty much anywhere but with connective ity everywhere. There's a lot of stuff. is because that's the right thing to do? Almost every conversation I have with customers is how are you doing Sustainability. way than way are we're really good at building sustainable data centres, and then you can actually get some credits back and forth, you their 30% reduction in your energy consumption. So it Zim part that kind of the avoidance of over provisioning such that you going right size with consulting and the thoughtfulness around this bespoke solution that you have. talked about the savings you talked about the simplification delivery perspective. from initial kind of opportunity if you like and customer inquiry through to actual architecture that works the best for you and your company. You know, while we over rotated into the cloud, you were going to come back. It's both, Yeah, in the empire. Well, where do you want your data? So, yeah, that really is accelerating because you don't I mean, just to be honest, you see the cloud guys combined growing 35%. the data centre piece to Green Lake piece and then some management services, whether they're from ourselves or from Are you seeing We have a tonne of enterprise customers, but I'll need to connect and integrate the data that you have doesn't are their industry patterns emerging. So I think there's a lot of lot of financial sector stuff. Of course, the big bags early on that they could build their own cloud. So there's a lot of use cases, a lot of reasons, like us from sort of doing this What is that 32nd elevator pitch value problem? So I would say green, like Rico location gives you a single contract. It's been great to speak with you guys. of course, the demanding consumers demanding that demand isn't it is not going to turn down right now.
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Corey Quinn, The Duckbill Group | AWS Summit SF 2022
>>Okay, welcome back everyone. This is the cubes coverage here in San Francisco, California, a Davis summit, 2022, the beginning of the event season, as it comes back, little smaller footprint, a lot of hybrid events going on, but this is actually a physical event to his summit in new York's coming in the summer. We'll be there too with the cube on the set. We're getting back in the Groove's psych to be back. We were at reinvent, uh, as well, and we'll see more and more cube, but you're can see a lot of virtual cube outta hybrid cube. We wanna get all those conversations, try to get more interviews, more flow going. But right now I'm excited to have Corey Quinn here on the back on the cube chief cloud economists with duct bill, a group, he's the founder, uh, and chief content person always got great angles, fun comedy, authoritative Corey. Great to see you. Thank >>You. Thanks. Coming on. Sure is a lot of words to describe is shit posting, which is how I describe what I tend to do. Most days, >>Shit posting is an art form now. And if you look at mark, Andrew's been doing a lot of shit posting lately. All a billionaires are shit posting, but they don't know how to do it. Like they're not >>Doing it right. There's something opportunity there. It's like, here's how to be even more obnoxious and incisive. It's honestly the most terrifying scenario for anyone is if I have that kind of budget to throw at my endeavors, it's like, I get excited with a nonsense I can do with a $20 gift card for an AWS credit compared to, oh well, if I could buy a midsize island to in doing this from, oh, then we're having fun. >>This shit posting trend. Interesting. I was watching a thread go on about, saw someone didn't get a job because of their shit posting and the employer didn't get it. And then someone on this side, I'll hire the guy cuz I get that's highly intelligent shit posting. So for the audience that doesn't know what shit posting is, what is shit posting? >>It's more or less talking about the world of enterprise technology, which even that sentence is hard to finish without falling asleep and toppling out of my chair in front of everyone on the livestream, but it's doing it in such a way that brings it to life that says the quiet part. A lot of the audience is thinking, but generally doesn't say either because they're polite or not a jackass or more prosaically are worried about getting fired for better or worse. I don't have have that particular constraint, >>Which is why people love you. So let's talk about what you, what you think is, uh, worthy and not worthy in the industry right now, obviously, uh, coupons coming up in Spain, which they're having a physical event, you see the growth of cloud native Amazon's evolving Adams, especially new CEO. Andy's move on to be the chief of all Amazon. Just so I, the cover of was it time magazine, um, he's under a lot of stress. Amazon's changed. Invoice has changed. What's working. What's not, what's rising, what's falling. What's hot. What's not, >>It's easy to sit here and criticize almost anything. These folks do. They're they're effectively in a fishbowl, but I have trouble imagining the logistics. It takes to wind up handling the catering for a relat a downscale event like this one this year, let alone running a 1.7 million employee company having to balance all the competing challenges and pressures and the rest. I, I just can't fathom what it would be like to look at all of AWS. And it's, it's sprawling immense that dominates our entire industry and say, okay, this is a good start, but I, I wanna focus on something with a broader remit. What is that? How do you even get into that position? And you can't win once you're there. All you can do is hold onto the tiger and hope you don't get mold. Well, >>There's a lot of force for good conversations. Seeing a lot of that going on, Amazon's trying to port eight of us is trying to portray themselves as you know, the Pathfinder, you know, you're the pioneer, um, force for good. And I get that. I think that's a good angle as cloud goes mainstream. It's still the question of, we had a guy on just earlier, who was a skydiving instructor and we were joking about the early days of cloud. Like that was like skydiving, build a parachute open, you know, and now it's saying kind of thing, as you move to edge, things are like reliable in some areas, but still new, new fringe, new areas. That's crazy. Well, >>Since the last time we've spoken, uh, Steve Schmidt is now the CISO for all of Amazon and his backfill replacement. The AWS CISO is CJ. Moses who as a hobby race as a semi-pro race car driver to my understanding, which either, I don't know what direction to take that in either. This is what he does to relax or ultimately, or ultimately it's. Huh? That, that certainly says something about risk assessment. I'm not entirely sure what, but okay. Either way, sounds like more exciting, like better >>Have a replacement ready <laugh> in case something gonna was wrong on the track, >>Highly available >>CSOs. I gotta say one of the things I do like in the recent trend is that the tech companies are getting into the formula one, which I was never a fan of until I watched that Netflix series. But when you look at the formula one, it's pretty cool. Cause it's got some tech angles, I get the whole data instrumentation thing, but the most coolest thing about formula one is they have these new rigs out. Yeah. Where you can actually race in e-sports with, there are people in pure simulation of the race car. You gotta get the latest and video graphics card, but it's basically a tricked out PC with amazing monitors and you have all the equipment of F1 and you're basically simulating racing. >>Oh, it's great too. And I can see the appeal of these tech companies getting into it because these things are basically rocket chips. When those cars go like they're sitting there, we cans instrument every last part of what is going on inside that vehicle. And then AWS crops up. And we can bill on every one of those dimensions too. And it's like slow down their hasty pudding one step at a time. But I do see the appeal. >>So I gotta ask you about, uh, what's going on in your world. I know you have a lot of great success. We've been following you in the queue for many, many years. Got a great newsletter, check out Corey Quinn's newsletter, uh, screaming in the cloud program. Uh, you're on the cutting edge and you've got a great balance between really being snarky and, and, and really being delivering content. That's exciting, uh, for people, uh, with a little bit of an edge, um, how's that going? Uh, what's the blowback, any blowback lately? Has there been uptick? What was, what are some of the things you're hearing from your audience, more Corey or Corey, and then of course the, the PR team's calling you >>The weird thing about having an audience beyond a certain size is far and away as a landslide. The most common response I get is silence where it's huh? I'm emailing an awful lot of people at last week in AWS every week and okay. They must not have heard me it. That is not actually true. People just generally don't respond to email because who responds to email newsletters, that sounds like something, a lunatic might do same story with response to live streams and podcasts. It's like, I'm gonna call into that am radio show and give them a piece of my mind. People generally don't do that. >>We should do that. Actually. I think sure would call in. Oh, I, >>I think >>I guarantee we had that right now. People would call in and say, Cory, what do you think about X? >>Yeah. It not, everyone understands the full context of what I do. And in fact, increasingly few people do and that's fine. I, I keep forgetting that sometimes people do not see what I'm doing in the same light that I do. And that's fine. Blowback has been largely minimal. Honestly, I am surprised anything about how little I have gotten over the last five years of doing this, but it would be easier to dismiss me if I weren't generally. Right. When, okay, so you launch this new service and it seems pretty crappy to me cuz when I try and build something, it falls over and begs for help. And people might not like hearing that, but it's what customers are finding too. Yeah. I really am the voice of the customer. >>You know, I always joke with Dave ante about how John Fort's always at, uh, um, reinvent getting the interview with jazzy now, Andy we're there, you're there. And so we have these rituals at the events. It's all cool. Um, one of the rituals I like about your, um, your content is you like to get on the naming product names. Um, and, and, and, and, and kind of Google from that. Now why I like is because I used to work at ETT Packard where they used to name things as like engineers, HP 1 0 5, or we can't call, we >>Have a new monitor. How are we gonna name it? Throw the wireless keyboard down the stairs again. And there you go. Yeah. >>It's and the old joke at HP was if they, if they invented SU uh, sushi, they'd say, yeah, we can't call sushi. It's cold, dead fish. That's what it is. And so the joke was cold. Dead fish is a better name than sushi. So, you know, fun. So what's the, what are the, how's the Amazon doing in there? Have they changed their naming, uh, strategy, uh, on some of their, their >>Producting. So they're going in different directions. When they named Amazon Aurora, they decided to explore a new theme of Disney princesses as they go down those paths. And some things are more descriptive. Some people are clearly getting bonused on a number of words. They can shove into it. Like the better a service is the longer it's name. Like AWS systems manager, session manager is a great one. I love the service ridiculous name. They have a systems manager, parameter store, which is great. They have secrets manager, which does the same thing. It's two words less, but that one costs my in a way that systems manage through parameter store does not. It's fun. >>What's your, what's your favorite combination of acronyms >>Combination >>Of you got E Ks. You got EMR, you got EC two, you got S3 SQS. Well, RedShift's not an acronym. You >>Gots is one of my personal favorites because it's either elastic block store or elastic bean stock, depending into highly on the context of the conversation. They still >>Up Beanstalk or is that still around? >>Oh, they never turn anything off. They like the Antigo, Google turns things off while they're still building it. Whereas Amazon is like, well, we built this thing in 2005 and everyone hates it, but while we certainly can't change it, now it has three customers on it. John three <laugh>. Okay. Simple DV still haunts our dreams. >>I, I actually got an email on, I saw one of my, uh, servers, all these C twos were being deprecated and I got an email. I'm like, couldn't figure out. Why can you just like roll it over? Why, why are you telling me just like, give me something else. Right. Okay. So let me talk about, uh, the other things I want to ask you is that like, okay, so as Amazon gets better, so areas where do they need more work in your opinion? Because obviously they're all interested in new stuff and they tend to like put it out there for their end to end customers. But then they've got ecosystem partners who actually have the same product. Yes. And, and this has been well documented. So it's, it's not controversial. It's just that Amazon's got a database, Snowflake's got a database service. So, you know, Redshift, snowflake 80 is out there. So you got this co-op petition. Yes. How's that going? And what are you hearing about the reaction to any of that stuff? >>Depends on who you ask. They love to basically trot out a bunch of their partners who will say nice things about them. And it very much has heirs of, let's be honest, a hostage video, but okay. Cuz these companies do partner with Amazon and they cannot afford to rock the boat too far. I'm not partnered with anyone. I can say what I want. And they're basically restricted to taking away my birthday at worse so I can live with that. >>All right. So I gotta ask about multi-cloud cause obviously the other cloud shows are coming up. Amazon hated that word. Multi-cloud um, a lot of people are saying, you know, it's not a real good marketing word. Like multi-cloud sounds like, you know, root canal. Mm-hmm <affirmative> right. So is there a better description for multi-cloud >>Multiple single, which >>Davey loves that term. Yeah. >>You know, you're building in multiple single points of failure, do it for the right reasons or don't do it as a default. I believe not doing it is probably the right answer. However, and if I were, if I were Amazon, I wouldn't want to talk about multi-cloud either as industry leader, let's talk about other clouds, bad direction to go in from a market cap perspective. It doesn't end well for you, but regardless of what they want to talk about, or don't want to talk about what they say, what they don't say, I tune all of it out. And I look at what customers are doing and multi-cloud exists in a variety of forms. Some brilliant, some brain dead. It depends a lot on context. But my general response is when someone gets on stage from a company and tells me to do a thing that directly benefits their company. I am skeptical at best. Yeah. When customers get on stage and say, this is what we're doing because it solves problems. That's when I shut up and listen. >>Yeah. Cool. Awesome. Corey, I gotta ask you a question cause I know you we've been, you know, fellow journeymen in the, and the cloud journey, going to all the events and then the pandemic hit. Of course, we're now in the third year, who knows what it's gonna gonna end? Certainly events are gonna look different. They're gonna be either changing footprint with the virtual piece, new group formations. Community's gonna emerge. You've got a pretty big community growing and it's growing like crazy. What's the weirdest or coolest thing, or just big changes you've seen with the pandemic, uh, from your perspective. Cause you've been in the you're in the middle of the whitewater rafting. Seeing the event you circle offline, you saw the online piece, come in, you're commentating, you're calling balls and strikes in the industry. You got a great team developing over there. Duck bill group. What's the big aha moment that you saw with the pandemic. Weird, funny, serious, real in the industry and with customers what's >>Accessibility. Reinvent is a great example. When in the before times it's open to anyone who wants to attend, who can pony up two grand and a week in Las Vegas and get to Las Vegas and wherever they happen to be by moving virtually suddenly it, it embraces the reality that talent is evenly. Distributed. Opportunity is not. And that means that suddenly these things are accessible to a wide swath of audience and potential customer base and the rest that hadn't been invited to the table previously, it's imperative that we not lose that. It's nice to go out and talk to people and have people come up and try and smell my hair from time to time, I smell delightful. Let me assure you. But it was, but it's also nice to be. >>I have some product for you if you want, you know? Oh, >>Oh excellent. I look forward to it. What is it? Pudding? Why not? <laugh> >>What else have you seen? So when accessibility for talent, yes. Which by the way is totally home run. What weird things have happened that you've seen? Um, that's >>Uh, it's, it's weird, but it's good that an awful lot of people giving presentations have learned to tight their message and get to the damn point because most people are not gonna get up from a front row seat in a conference hall, midway through your Aing talk and go somewhere else. But they will change a browser tab and you won't get them back. You've gotta be on point. You've gotta be compelling if it's going to be a virtual discussion. Yeah. >>And also turn off your iMessage too. >>Oh yes. It's always fun in the, in the meetings when you're talking to someone and colleague is messaging them about, should we tell 'em about this? And I'm sitting there reading it and it's >>This guy is really weird. Like, >>Yes I am and I bring it into the conversation and then everyone's uncomfortable. It goes, wow. Why >>Not? I love when my wife yells at me over I message. When I'm on a business call, like, do you wanna take that about no, I'm good. >>No, no. It's better off. I don't the only encourager. It's fine. >>Kids texting you. That's fun. Again. That's another weird thing. And, and then group behavior is weird. Now people are looking at, um, communities differently. Yes. Very much so, because if you're fatigued on content, people are looking for the personal aspect. You're starting to see much more of like yeah. Another virtual event. They gotta get better. One and two who's there. >>Yeah. >>The person >>That's a big part of it too is the human stories are what are being more and more interesting. Don't get up here and tell me about your product and how brilliant you are and how you built it. That's great. If I'm you, or if I wanna work with you or I want to compete with you, or I wanna put on my engineering hat and build it myself. Cause why would I buy anything? That's more than $8. But instead, tell me about the problem. Tell me me about the painful spot that you specialize in. Yeah. Tell me a story there. >>I, I think >>That gets a glimpse in a hook and makes >>More, more, I think you nailed it. Scaling storytelling. Yes. And access to better people because they don't have to be there in person. I just did a thing. I never, we never would've done the queue. We did. Uh, Amazon stepped up in sponsors. Thank you, Amazon for sponsoring international women's day, we did 30 interviews, APAC. We did five regions and I interviewed this, these women in Asia, Pacific eight, PJ, they call for in this world. And they're amazing. I never would've done those interviews cuz I never, would've seen 'em at an event. I never would've been in Japan or Singapore, uh, to access them. And now they're in the index. They're in the network. They're collaborating on LinkedIn. So a threads are developing around connections that I've never seen before. Yes. Around the content. >>Absolutely >>Content value plus network >>Effecting. And that is the next big revelation of this industry is going to realize you have different companies. And in Amazon's case, different service teams, all competing with each other, but you have the container group and you have the database group and you have the message cuing group. But customers don't really want to build things from spare parts. They want a solution to a problem. I want to build an app that does Twitter for pets or whatever it is I'm trying to do. I don't wanna basically have to pick and choose and fill my shopping cart with all these different things. I want something that's gonna basically give me what I'm trying to get as close to turnkey as possible. Moving up the stack. That is the future. And just how it gets here is gonna be >>Well we're here with Corey Quinn, the master of the master of content here in the a ecosystem. Of course we we've been following up from the beginning. It's great guy. Check out his blog, his site, his newsletter screaming podcast. Corey, final question for you. Uh, what do you hear doing what's on your agenda this week in San Francisco and give a plug for the duck build group. What are you guys doing? I know you're hiring some people what's on the table for the company. What's your focus this week and put a plug in for the group. >>I'm here as a customer and basically getting outta my cage cuz I do live here. It's nice to actually get out and talk to folks who are doing interesting things at the duck build group. We solve one problem. We fixed the horrifying AWS bill, both from engineering and architecture, advising as well as negotiating AWS contracts because it turns out those things are big and complicated. And of course my side media projects last week in aws.com, we are it's more or less a content operation where I indulge my continual and love affair with the sound of my own voice. >><laugh> and you're good. It's good content it's on, on point fun, Starky and relevant. So thanks for coming on the cube and sharing with us. Appreciate it. No, >>Thank you. Fun. >>Okay. This cube covers here in San Francisco, California, the cube is back going to events. These are the summits, Amazon web services summits that happen all over the world. We'll be in New York and obviously we're here in San Francisco this week. I'm John fur. Keep, keep it right here. We'll be back with more coverage after this short break.
SUMMARY :
We're getting back in the Groove's psych to be back. Sure is a lot of words to describe is shit posting, which is how I describe what I tend to do. And if you look at mark, Andrew's been doing a lot of shit posting lately. It's honestly the most terrifying scenario for anyone is if I have that kind of budget to throw at my endeavors, So for the audience that doesn't know what shit posting is, what is shit posting? It's more or less talking about the world of enterprise technology, in the industry right now, obviously, uh, coupons coming up in Spain, which they're having a physical event, And you can't win once you're there. to portray themselves as you know, the Pathfinder, you know, you're the pioneer, I don't know what direction to take that in either. get the latest and video graphics card, but it's basically a tricked out PC with amazing monitors and you have all the And I can see the appeal of these tech companies getting into it because these things are basically I know you have a lot of great success. to email newsletters, that sounds like something, a lunatic might do same story with response to live streams and podcasts. I think sure would call in. People would call in and say, Cory, what do you think about X? Honestly, I am surprised anything about how little I have gotten over the last five years of doing this, reinvent getting the interview with jazzy now, Andy we're there, you're there. And there you go. And so the joke was cold. I love the service ridiculous name. You got EMR, you got EC two, the context of the conversation. They like the Antigo, Google turns things off while they're still building it. And what are you hearing about the reaction to any of that stuff? And they're basically restricted to taking away my So I gotta ask about multi-cloud cause obviously the other cloud shows are coming up. Davey loves that term. I believe not doing it is probably the right answer. Seeing the event you circle offline, you saw the online piece, come in, you're commentating, When in the before times it's open to anyone I look forward to it. Which by the way is totally home run. But they will change a browser tab and you won't get them back. It's always fun in the, in the meetings when you're talking to someone and colleague is messaging them about, This guy is really weird. Yes I am and I bring it into the conversation and then everyone's uncomfortable. do you wanna take that about no, I'm good. I don't the only encourager. on content, people are looking for the personal aspect. Tell me me about the painful spot that you They're in the network. And that is the next big revelation of this industry is going to realize you have different companies. Uh, what do you hear doing what's on your agenda this We fixed the horrifying AWS bill, both from engineering and architecture, So thanks for coming on the cube and Thank you. These are the summits, Amazon web services summits that happen all over the world.
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Corey Quinn, The Duckbill Group | Cloud Native Insights
>>from the Cube Studios in Palo Alto in Boston, connecting with thought leaders around the globe. These are cloud native insights. Hi, I'm stew Minimum and the host of Cloud Native Insights. And the threat that we've been pulling on with Cloud Native is that we needed to be able to take advantage of the innovation and agility that cloud in the ecosystem around it can bring, not just the location. It's It's not just the journey, but how do I take advantage of something today and keep being able to move for Happy to welcome back to the program one of our regulars and someone that I've had lots of discussion about? Cloud Cloud. Native Serverless So Cory Quinn, the Keith Cloud economists at the Duck Bill Group. Corey, always good to see you. Thanks for joining us. >>It is great to see me. And I always love having the opportunity to share my terrible opinions with people who then find themselves tarred by the mere association. And there's certainly no exception to use, too. Thanks for having me back. Although I question your judgment. >>Yeah, you know, what was that? Pandora's box. I open when I was like Hey, Corey, let's try you on video so much. And if people go out, they can look at your feet and you've spent lots of money on equipment. You have a nice looking set up. I guess you missed that one window of opportunity to get your hair cut in San Francisco during the pandemic. But be doesn't may Corey, why don't you give our audience just the update You went from a solo or mentor of the cloud? First you have a partner and a few other people, and you're now you've got economists. >>Yes, it comes down to separating out. What I'm doing with my nonsense from other people's other people's careers might very well be impacted by it considered tweet of mine. When you start having other clouds, economists and realize, okay, this is no longer just me we're talking about here. It forces a few changes. I was told one day that I would not be the chief economist. I smile drug put on a backlog item to order a new business cards because it's not like we're going to a lot of events these days, and from my perspective, things continue mostly a base. The back. To pretend people now means that there's things that my company does that I'm no longer directly involved with, which is a relief, that absolutely, ever. But it's been an interesting right. It's always strange. Is the number one thing that people who start businesses say is that if they knew what they were getting into, they'd never do it again. I'm starting to understand that. >>Yeah, well, Corey, as I mentioned you, and I have had lots of discussions about Cloud about multi Cloud server. Listen, like when you wrote an article talking about multi cloud is a worse practice. One of the things underneath is when I'm using cloud. I should really be able to leverage that cloud. One of the concerns that when you and I did a cube con and cloud native con is does multi cloud become a least common denominator? And a comment that I heard you say was if I'm just using cloud and the very basic services of it, you know, why don't I go to an AWS or an azure which have hundreds of services? Maybe I could just find something that is, you know, less expensive because I'm basically thinking of it as my server somewhere else. Which, of course, cloud is much more than so you do with a lot of very large companies that help them with their bills. What difference there differentiates the companies that get advantage from the cloud versus those that just kind of fit in another location, >>largely the stories that they tell themselves internally and how they wind up adapting to cloud. If the reason I got into my whole feel about why multi cloud is a worst practice is that of you best practices a sensible defaults, I view multi cloud as a ridiculous default. Sure, there are cases where it's important, and so I don't say I'm not suggesting for a second that those people who are deciding to go down that are necessarily making wrong decisions. But when you're building something from scratch with this idea toward taking a single workload and deploying it anywhere in almost every case, it's the wrong decision. Yes, there are going to be some workloads that are better suited. Other places. If we're talking about SAS, including that in the giant wrapper of cloud definition in terms of what was then, sure you would be nuts to wind of running on AWS and then decide you're also going to go with codecommit instead of git Hub. That's not something sensible people to use get up or got sick. But when I am suggesting, is that the idea of building absolutely every piece of infrastructure in a way that avoids any of the differentiated offerings that your primary cloud provider uses is just generally not a great occasionally you need to. But that's not the common case, and people are believing that it is >>well, and I'd like to dig a little deeper. Some of those differentiated services out there there are concerned, but some that said, You know, I think back to the past model. I want to build something. I can have it live ever anywhere. But those differentiated services are something that I should be able to get value out of it. So do you have any examples, or are there certain services that you have his favorites that you've seen customers use? And they say, Wow, it's it's something that is effective. It's something that is affordable, and I can get great value out of this because I didn't have to build it. And all of these hyper scaler have lots of engineers built, building lots of cool things. And I want to take advantage of that innovation. >>Sure, that's most of them. If we're being perfectly honest, there are remarkably few services that have no valid use cases for no customer anywhere. A lot of these solve an awful lot of pain that customers have. Dynamodb is a good example of this Is that one a lot of folks can relate to. It's super fast, charges you for what you use, and that is generally yet or a provision Great. But you don't have to worry about instances. You have to worry about scaling up or scaling down in the traditional sense. And that's great. The problem is, is great. How do I migrate off of this on to something else? Well, that's a good question. And if that is something that you need to at least have a theoretical exodus for, maybe Dynamo DV is the wrong service for you to pick your data store personally. If I have to build for a migration in mind on no sequel basis, I'll pick mongo DB every time, not because it's any easier to move it, but because it's so good at losing data, that'll have remarkably little bit left. Migrate. >>Yeah, Corey, of course. One of the things that you help customers with quite a bit is on the financial side of it. And one of the challenges if I moved from my environment and I move to the public cloud, is how do I take advantage not only of the capability to the cloud but the finances of the cloud. I've talked to many customers that when you modernize your pull things apart, maybe you start leveraging serverless capabilities. And if I tune things properly, I can have a much more affordable solution versus that. I just took my stuff and just shoved it all in the cloud kind of a traditional lift and shift. I might not have good economics. When I get to the cloud. What do you see along those lines? >>I'd say you're absolutely right with that assessment. If you are looking at hitting break even on your cloud migration in anything less than five years, it's probably wrong. The reason to go to Cloud is not to save money. There are edge cases where it makes sense, Sure, but by and large you're going to wind up spending longer in the in between state that you would believe eventually you're going to give up and call it hybrid game over. And at some point, if you stall long enough, you'll find that the cloud talent starts reaching out of your company. At which point that Okay, great. Now we're stuck in this scenario because no one wants to come in and finish the job is harder than we thought we landed. But it becomes this story of not being able to forecast what the economics are going to look like in advanced, largely because people don't understand where their workloads start and stop what the failure modes look like and how that's going to manifest itself in a cloud provider environment. That's why lift and shift is popular. People hate, lift and ship. It's a terrible direction to go in. Yeah, so are all the directions you can go in as far as migrating, short of burning it to the ground for insurance money and starting over, you've gotta have a way to get from where you are, where you're going. Otherwise, migration to be super simple. People with five weeks of experience and a certification consult that problem. It's but how do you take what's existing migrated end without causing massive outages or cost of fronts? It's harder than it looks. >>Well, okay, I remember Corey a few years ago when I talk to customers that were using AWS. Ah, common complaint was we had to dedicate an engineer just to look at the finances of what's happening. One of the early episodes I did of Cloud Native Insights talked to a company that was embracing this term called Been Ops. We have the finance team and the engineering team, not just looking back at the last quarter, but planning understanding what the engineering impacts were going forward so that the developers, while they don't need tohave all the spreadsheets and everything else, they understand what they architect and what the impact will be on the finance side. What are you hearing from your customers out there? What guidance do you give from an organizational standpoint as to how they make sure that their bill doesn't get ridiculous? >>Well, the term fin ops is a bit of a red herring in there because people immediately equate it back to cloud ability before their app. Geo acquisitions where the fin ops foundation vendors are not allowed to join except us, and it became effectively a marketing exercise that was incredibly poorly executed in sort of poisoned the well. Now the finance foundations been handed off to the Cloud Native Beauty Foundation slash Lennox Foundation. Maybe that's going to be rehabilitated, but we'll have to find out. One argument I made for a while was that developers do not need to know what the economic model in the cloud is going to be. As a general rule, I would stand by that. Now someone at your company needs to be able to have those conversations of understanding the ins and outs of various costs models. At some point you hit a point of complexity we're bringing in. Experts solve specific problems because it makes sense. But every developer you have does not need to sit with 3 to 5 days course understanding the economics of the cloud. Most of what they need to know if it's on a business card, it's on an index card or something small that is carplay and consult business and other index ramos. But the point is, is great. Big things cost more than small things. You're not charged for what you use your charger for. What you forget to turn off and being able to predict your usage model in advance is important and save money. Data transfers Weird. There are a bunch of edge cases, little slice it and ribbons, but inbound data transfer is generally free. Outbound, generally Austin arm and a leg and architect accordingly. But by and large for most development product teams, it's built something and see if it works first. We can always come back later and optimize costs as you wind up maturing the product offering. >>Yeah, Cory, it's some of those sharp edges I've love learning about in your newsletter or some of your online activities there, such as you talked about those egress fees. I know you've got a nice diagram that helps explain if you do this, it costs a lot of money. If you do this, it's gonna cost you. It cost you a lot less money. Um, you know, even something like serverless is something that in general looks like. It should be relatively expensive, but if you do something wrong, it could all of a sudden cost you a lot of money. You feel that companies are having a better understanding so that they don't just one month say, Oh my God, the CFO called us up because it was a big mistake or, you know, where are we along that maturation of cloud being a little bit more predictable? >>Unfortunately, no. Where near I'd like us to be it. The story that I think gets missed is that when you're month over, month span is 20% higher. Finance has a bunch of questions, but if they were somehow 20% lower, they have those same questions. They're trying to build out predictive models that align. They're not saying you're spending too much money, although by the time the issues of the game, yeah, it's instead help us understand and predict what's happening now. Server less is a great story around that, because you can tie charges back to individual transactions and that's great. Except find me a company that's doing that where the resulting bill isn't hilariously inconsequential. A cloud guru Before they bought Lennox, I can't get on stage and talk about this. It serverless kind of every year, but how? They're spending $600 a month in Lambda, and they have now well, over 100 employees. Yeah, no one cares about that money. You can trace the flow of capital all you want, but it grounds up to No one cares at some point that changes. But there's usually going to be far bigger fish to front with their case, I would imagine, given, you know, stream video, they're probably gonna have some data transfer questions that come into play long before we talk about their compute. >>Yeah, um, what else? Cory, when you look at the innovation in the cloud, are there things that common patterns that you see that customers are missing? Some of the opportunities there? How does the customers that you talk to, you know, other than reading your newsletter, talking Teoh their systems integrator or partner? How are they doing it? Keeping up with just the massive amount of change that happens out >>there. Get customers. AWS employees follow the newsletter specifically to figure out what's going on. We've long since passed a Rubicon where I can talk incredibly convincingly about services that don't really exist. And Amazon employees won't call me out on the joke that I've worked in there because what the world could ever say that and then single. It's well beyond any one person's ability to keep it all in their head. So what? We're increasingly seeing even one provider, let alone the rest. Their events are outpacing them and no one is keeping up. And now there's the persistent, never growing worry that there's something that just came out that could absolutely change your business for the better. And you'll never know about it because you're too busy trying to keep up with all the other number. Every release the cloud provider does is important to someone but none of its important everyone. >>Yeah, Corey, that's such a good point. When you've been using tools where you understand a certain way of doing things, how do you know that there's not a much better way of doing it? So, yeah, I guess the question is, you know, there's so much out there. How do people make sure that they're not getting left behind or, you know, keep their their their understanding of what might be able to be used >>the right answer. There, frankly, is to pick a direction and go in it. You can wind up in analysis paralysis issues very easily. And if you talk about what you've done on the Internet, the number one responsible to get immediately is someone suggesting an alternate approach you could have taken on day one. There is no one path forward for any six, and you can second guess yourself that the problem is that you have to pick a direction and go in it. Make sure it makes sense. Make sure the lines talk to people who know what's going on in the space and validate it out. But you're going to come up with a plan right head in that direction, I assure you, you are probably not the only person doing it unless you're using. Route 53 is a database. >>You know, it's an interesting thing. Corey used to be said that the best time to start a project was a year ago. But you can't turn back time, so you should start it now. I've been saying for the last few years the best time to start something would be a year from now, so you can take advantage of the latest things, but you can't wait a year, so you need to start now. So how how do you make sure you maintain flexibility but can keep moving projects moving forward? E think you touched on that with some of the analysis paralysis, Anything else as to just how do you make sure you're actually making the right bets and not going down? Some, you know, odd tangent that ends up being a debt. >>In my experience, the biggest problem people have with getting there is that they don't stop first to figure out alright a year from now. If this project has succeeded or failed, how will we know they wind up building these things and keeping them in place forever, despite the fact that cost more money to run than they bring in? In many cases, it's figure out what success looks like. Figure out what failure looks like. And if it isn't working, cut it. Otherwise, you're gonna wind up, went into this thing that you've got to support in perpetuity. One example of that one extreme is AWS. They famously never turn anything off. Google on the other spectrum turns things off as a core competence. Most folks wind up somewhere in the middle, but understand that right now between what? The day I start building this today and the time that this one's of working down the road. Well, great. There's a lot that needs to happen to make sure this is a viable business, and none of that is going to come down to, you know, build it on top of kubernetes. It's going to come down. Is its solving a problem for your customers? Are people they're people in to pay for the enhancement. Anytime you say yes to that project, you're saying no to a bunch of others. Opportunity Cost is a huge thing. >>Yeah, so it's such an important point, Cory. It's so fundamental when you look at what what cloud should enable is, I should be able to try more things. I should be able to fail fast on, and I shouldn't have to think about, you know, some cost nearly as much as I would in the past. We want to give you the final word as you look out in the cloud. Any you know, practices, guidelines, you can give practitioners out there as to make sure that they are taking advantage of the innovation that's available out there on being able to move their company just a little bit faster. >>Sure, by and large, for the practitioners out there, if you're rolling something out that you do not understand, that's usually a red flag. That's been my problem, to be blunt with kubernetes or an awful lot of the use cases that people effectively shove it into. What are you doing? What if the business problem you're trying to solve and you understand all of its different ways that it can fail in the ways that will help you succeed? In many cases, it is stupendous overkill for the scale of problem most people are throwing. It is not a multi cloud answer. It is not the way that everyone is going to be doing it or they'll make fun of you under resume. Remember, you just assume your own ego. In this sense, you need to deliver an outcome. You don't need to improve your own resume at the expense of your employer's business. One would hope, >>Well, Cory, always a pleasure catching up with you. Thanks so much for joining me on the cloud. Native insights. Thank you. Alright. Be sure to check out silicon angle dot com if you click on the cloud. There's a whole second for cloud Native insights on your host to minimum. And I look forward to hearing more from you and your cloud Native insights Yeah, yeah, yeah, yeah, yeah.
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CloudLive Great Cloud Debate with Corey Quinn and Stu Miniman
(upbeat music) >> Hello, and welcome to The Great Cloud Debate. I'm your moderator Rachel Dines. I'm joined by two debaters today Corey Quinn, Cloud Economist at the Duckbill Group and Stu Miniman, Senior Analyst and Host of theCube. Welcome Corey and Stu, this when you can say hello. >> Hey Rachel, great to talk to you. >> And it's better to talk to me. It's always a pleasure to talk to the fine folks over at CloudHealth at by VMware and less of the pleasure to talk to Stu. >> Smack talk is scheduled for later in the agenda gentlemen, so please keep it to a minimum now to keep us on schedule. So here's how today is going to work. I'm going to introduce a debate topic and assign Corey and Stu each to a side. Remember, their assignments are what I decide and they might not actually match their true feelings about a topic, and it definitely does not represent the feelings of their employer or my employer, importantly. Each debater is going to have two minutes to state their opening arguments, then we'll have rebuttals. And each round you the audience gets to vote of who you think is winning. And at the end of the debate, I'll announce the winner. The prize is bragging rights of course, but then also we're having each debater play to win lunch for their local hospital, which is really exciting. So Stu, which hospital are you playing for? >> Yeah, so Rachel, I'm choosing Brigham Women's Hospital. I get a little bit of a home vote for the Boston audience here and was actually my wife's first job out of school. >> Great hospital. Very, very good. All right, Corey, what about you? >> My neighbor winds up being as specialist in infectious diseases as a doctor, and that was always one of those weird things you learn over a cocktail party until this year became incredibly relevant. So I will absolutely be sending the lunch to his department. >> Wonderful! All right. Well, is everyone ready? Any last words? This is your moment for smack talk. >> I think I'll say that for once we can apply it to a specific technology area. Otherwise, it was insulting his appearance and that's too easy. >> All right, let's get going. The first topic is multicloud. Corey, you'll be arguing that companies are better off standardizing on a single cloud. While Stu, you're going to argue the companies are better off with a multicloud strategy. Corey, you're up first, two minutes on the clock and go. >> All right. As a general rule, picking a single provider and going all in leads to the better outcome. Otherwise, you're trying to build every workload to run seamlessly on other providers on a moment's notice. You don't ever actually do it and all you're giving up in return is the ability to leverage whatever your primary cloud provider is letting you build. Now you're suddenly trying to make two differently behaving load balancers work together in the same way, you're using terraform or as I like to call it multicloud formation in the worst of all possible ways. Because now you're having to only really build on one provider, but all the work you're putting in to make that scale to other providers, you might theoretically want to go to at some point, it slows you down, you're never going to be able to move as quickly trying to build for everyone as you are for one particular provider. And I don't care which provider you pick, you probably care which one you pick, I don't care which one. The point is, you've got to pick what's right for your business. And in almost every case, that means start on a single platform. And if you need to migrate down the road years from now, great, that means A you've survived that long, and B you now have the longevity as a business to understand what migrating looks like. Otherwise you're not able to take care of any of the higher level offerings these providers offer that are even slightly differentiated from each other. And even managed database services behave differently. You've got to become a master of all the different ways these things can fail and unfortunate and displeasing ways. It just leaves you in a position where you're not able to specialize, and of course, makes hiring that much harder. Stu, fight me! >> Tough words there. All right, Stu, your turn. Why are companies better off if they go with a multicloud strategy? Got two minutes? >> Yeah, well first of all Corey, I'm really glad that I didn't have to whip out the AWS guidelines, you were not sticking strictly to it and saying that you could not use the words multicloud, cross-cloud, any cloud or every cloud so thank you for saving me that argument. But I want you to kind of come into the real world a little bit. We want access to innovation, we want flexibility, and well, we used to say I would have loved to have a single provider, in the real world we understand that people end up using multiple solutions. If you look at the AI world today, there's not a provider that is a clear leader in every environment that I have. So there's a reason why I might want to use a lot of clouds. Most companies I talked to, Corey, they still have some of their own servers. They're working in a data center, we've seen huge explosion in the service provider world connecting to multiple clouds. So well, a couple of years ago, multicloud was a complete mess. Now, it's only a little bit of a mess, Corey. So absolutely, there's work that we need to do as an industry to make these solutions better. I've been pining for a couple years to say that multicloud needs to be stronger than the sum of its pieces. And we might not yet be there but limiting yourself to a single cloud is reducing your access to innovation, it's reducing your flexibility. And when you start looking at things like edge computing and AI, I'm going to need to access services from multiple providers. So single cloud is a lovely ideal, but in the real world, we understand that teams come with certain skill sets. We end up in many industries, we have mergers and acquisitions. And it's not as easy to just rip out all of your cloud, like you would have 20 years ago, if you said, "Oh, well, they have a phone system or a router "that didn't match what our corporate guidelines is." Cloud is what we're doing. There's lots of solutions out there. And therefore, multicloud is the reality today, and will be the reality going forward for many years to come. >> Strong words from you, Stu. Corey, you've got 60 seconds for rebuttal. I mostly agree with what you just said. I think that having different workloads in different clouds makes an awful lot of sense. Data gravity becomes a bit of a bear. But if you acquire a company that's running on a different cloud than the one that you've picked, you'd be ridiculous to view migrating as anything approaching a strategic priority. Now, this also gets into the question of what is cloud? Our G Suite stuff counts as cloud, but no one really views it in that way. Similarly, when you have an AI specific workload, that's great. As long as it isn't you seriously expensive to move data between providers. That workload doesn't need to live in the same place as your marketing website does. I think that the idea of having a specific cloud provider that you go all in on for every use case, well, at some point that leads to ridiculous things like pretending that Amazon WorkDocs has customers, it does not. But for things that matter to your business and looking at specific workloads, I think that you're going to find a primary provider with secondary workloads here and they're scattered elsewhere to be the strategy that people are getting at when they use the word multicloud badly. >> Time's up for you Corey, Stu we've got time for rebuttal and remember, for those of you in the audience, you can vote at any time and who you think is winning this round. Stu, 60 seconds for a rebuttal. >> Yeah, absolutely Corey. Look, you just gave the Andy Jassy of what multicloud should be 70 to 80% goes to a single provider. And it does make sense we know nobody ever said multicloud equals the same amount in multiple environments but you made a clear case as to why multicloud leveraging multi providers is likely what most companies are going to do. So thank you so much for making a clear case as to why multicloud not equal cloud, across multiple providers is the way to go. So thank you for conceding the victory. >> Last Words, Corey. >> If that's what you took from it Stu, I can't get any closer to it than you have. >> All right, let's move on to the next topic then. The next topic is serverless versus containers which technology is going to be used in, let's say, five to 10 years time? And as a reminder, I'm going to assign each of the debaters these topics, their assignments may or may not match their true feelings about this topic, and they definitely don't represent the topics of my employer, CloudHealth by VMware. Stu, you're going to argue for containers. Corey you're going to argue for start serverless. Stu, you're up first. Two minutes on the clock and go. >> All right, so with all respect to my friends in the serverless community, We need to have a reality check as to how things work. We all know that serverless is a ridiculous name because underneath we do need to worry about all of the infrastructure underneath. So containers today are the de facto building block for cloud native architectures, just as the VM defined the ecosystem for an entire generation of solutions. Containers are the way we build things today. It is the way Google has architected their entire solution and underneath it is often something that's used with serverless. So yes, if you're, building an Alexa service, serverless make what's good for you. But for the vast majority of solutions, I need to have flexibility, I need to understand how things work underneath it. We know in IT that it's great when things work, but we need to understand how to fix them when they break. So containerization gets us to that atomic level, really close to having the same thing as the application. And therefore, we saw the millions of users that deploy Docker, we saw the huge wave of container orchestration led by Kubernetes. And the entire ecosystem and millions of customers are now on board with this way of designing and architecting and breaking down the silos between the infrastructure world and the application developer world. So containers, here to stay growing fast. >> All right, Corey, what do you think? Why is serverless the future? >> I think that you're right in that containers are the way you get from where you were to something that runs effectively in a cloud environment. That is why Google is so strongly behind Kubernetes it helps get the entire industry to write code the way that Google might write code. And that's great. But if you're looking at effectively rewriting something from scratch, or building something that new, the idea of not having to think about infrastructure in the traditional sense of being able to just here, take this code and run it in a given provider that takes whatever it is that you need to do and could loose all these other services together, saves an awful lot of time. As that continues to move up the stack towards the idea of no code or low code. And suddenly, you're now able to build these applications in ways that require just a little bit of code that tie together everything else. We're closer than ever to that old trope of the only code you write is business logic. Serverless gives a much clearer shot of getting there, if you can divorce yourself from the past of legacy workloads. Legacy, of course meaning older than 18 months and makes money. >> Stu, do you have a rebuttal, 60 seconds? >> Yeah. So Corey, we've been talking about this Nirvana in many ways. It's the discussion that we had for paths for over a decade now. I want to be able to write my code once not worry about where it lives, and do all this. But sometimes, there's a reason why we keep trying the same thing over and over again, but never reaching it. So serverless is great for some application If you talked about, okay, if you're some brand new webby thing there and I don't want to have to do this team, that's awesome. I've talked to some wonderful people that don't know anything about coding that have built some cool stuff with serverless. But cool stuff isn't what most business runs on, and therefore containerization is, as you said, it's a bridge to where I need to go, it lives in these cloud environments, and it is the present and it is the future. >> Corey, your response. >> I agree that it's the present, I doubt that it's the future in quite the same way. Right now Kubernetes is really scratching a major itch, which is how all of these companies who are moving to public cloud still I can have their infrastructure teams be able to cosplay as cloud providers themselves. And over time, that becomes simpler and I think on some level, you might even see a convergence of things that are container workloads begin to look a lot more like serverless workloads. Remember, we're aiming at something that is five years away in the context of this question. I think that the serverless and container landscape will look very different. The serverless landscape will be bright and exciting and new, whereas unfortunately the container landscape is going to be represented by people like you Stu. >> Hoarse words from Corey. Stu, any last words or rebuttals? >> Yeah, and look Corey absolutely just like we don't really think about the underlying server or VM, we won't think about the containers you won't think about Kubernetes in the future, but, the question is, which technology will be used in five to 10 years, it'll still be there. It will be the fabric of our lives underneath there for containerization. So, that is what we were talking about. Serverless I think will be useful in pockets of places but will not be the predominant technology, five years from now. >> All right, tough to say who won that one? I'm glad I don't have to decide. I hope everyone out there is voting, last chance to vote on this question before we move on to the next. Next topic is cloud wars. I'm going to give a statement and then I'm going to assign each of you a pro or a con, Google will never be an actual contender in the cloud wars always a far third, we're going to have Corey arguing that Google is never going to be an actual contender. And Stu, you're going to argue that Google is eventually going to overtake the top two AWS and Azure. As a constant reminder, I'm assigning these topics, it's my decision and also they don't match the opinions of me, my employer, or likely Stu or Corey. This is all just for fun and games. But I really want to hear what everyone has to say. So Corey, you're up first two minutes. Why is Google never going to be an actual contender and go. >> The biggest problem Google has in the time of cloud is their ability to forecast longer term on anything that isn't their advertising business, and their ability to talk to human beings long enough to meet people where they are. We're replacing their entire culture is what it's going to take to succeed in the time of cloud and with respect, Thomas Kurian is a spectacular leader internally but look at where he's come from. He spent 22 years at Oracle and now has been transplanted into Google. If we take a look at Satya Nadella's cloud transformation at Microsoft, he was able to pull that off as an insider, after having known intimately every aspect of that company, and he grew organically with it and was perfectly positioned to make that change. You can't instill that kind of culture change by dropping someone externally, on top of an organization and expecting anything to go with this magic one day wake up and everything's going to work out super well. Google has a tremendous amount of strengths, and I don't see that providing common denominator cloud computing services to a number of workloads that from a Google perspective are horrifying, is necessarily in their wheelhouse. It feels like their entire focus on this is well, there's money over there. We should go get some of that too. It comes down to the traditional Google lack of focus. >> Stu, rebuttal? Why do you think Google has a shaft? >> Yeah, so first of all, Corey, I think we'd agree Google is a powerhouse in the world today. My background is networking, when they first came out with with Google Cloud, I said, Google has the best network, second to none in the world. They are ubiquitous today. If you talk about the impact they have on the world, Android phones, you mentioned Kubernetes, everybody uses G Suite maps, YouTube, and the like. That does not mean that they are necessarily going to become the clear leader in cloud but, Corey, they've got really, really smart people. If you're not familiar with that talk to them. They'll tell you how smart they are. And they have built phenomenal solutions, who's going to be able to solve, the challenge every day of, true distributed systems, that a global database that can handle the clock down to the atomic level, Google's the one that does that we've all read the white papers on that. They've set the tone for Hadoop, and various solutions that are all over the place, and their secret weapon is not the advertising, of course, that is a big concern for them, but is that if you talk about, the consumer adoption, everyone uses Google. My kids have all had Chromebooks growing up. It isn't their favorite thing, but they get, indoctrinated with Google technology. And as they go out and leverage technologies in the world, Google is one that is known. Google has the strength of technology and a lot of positioning and partnerships to move them forward. Everybody wants a strong ecosystem in cloud, we don't want a single provider. We already discussed this before, but just from a competitive nature standpoint, if there is a clear counterbalance to AWS, I would say that it is Google, not Microsoft, that is positioned to be that clear and opportune. >> Interesting, very interesting Stu. So your argument is the Gen Zers will of ultimately when they come of age become the big Google proponents. Some strong words that as well but they're the better foil to AWS, Corey rebuttal? >> I think that Stu is one t-shirt change away from a pitch perfect reenactment of Charlie Brown. In this case with Google playing the part of Lucy yanking the football away every time. We've seen it with inbox, Google Reader, Google Maps, API pricing, GKE's pricing for control plane. And when your argument comes down to a suddenly Google is going to change their entire nature and become something that it is as proven as constitutionally incapable of being, namely supporting something that its customers want that it doesn't itself enjoy working on. And to the exclusion of being able to get distracted and focused on other things. Even their own conferences called Next because Google is more interested in what they're shipping than what they're building, than what they're currently shipping. I think that it is a fantasy to pretend that that is somehow going to change without a complete cultural transformation, which again, I don't see the seeds being planted for. >> Some sick burns in there Stu, rebuttal? >> Yeah. So the final word that I'll give you on this is, one of the most important pieces of what we need today. And we need to tomorrow is our data. Now, there are some concerns when we talk about Google and data, but Google also has strong strength in data, understanding data, helping customers leverage data. So while I agree to your points about the cultural shift, they have the opportunity to take the services that they have, and enable customers to be able to take their data to move forward to the wonderful world of AI, cloud, edge computing, and all of those pieces and solve the solution with data. >> Strong words there. All right, that's a tough one. Again, I hope you're all out there voting for who you think won that round. Let's move on to the last round before we start hitting the lightning questions. I put a call out on several channels and social media for people to have questions that they want you to debate. And this one comes from Og-AWS Slack member, Angelo. Angelo asks, "What about IBM Cloud?" Stu you're pro, Corey you're con. Let's have Stu you're up first. The question is, what about IBM Cloud? >> All right, so great question, Angelo. I think when you look at the cloud providers, first of all, you have to understand that they're not all playing the same game. We talked about AWS and they are the elephant in the room that moves nimbly as a cheetah. Every other provider plays a little bit of a different game. Google has strength in data. Microsoft, of course, has their, business productivity applications. IBM has a strong legacy. Now, Corey is going to say that they are just legacy and you need to think about them but IBM has strong innovation. They are a player in really what we call chapter two of the cloud. So when we start talking about multicloud, when we start talking about living in many environments, IBM was the first one to partner with VMware for VMware cloud before the mega VMware AWS announcement, there was IBM up on stage and if I remember right, they actually have more VMware customers on IBM Cloud than they do in the AWS cloud. So over my shoulder here, there's of course, the Red Hat $34 billion to bet on that multicloud solution. So as we talk about containerization, and Kubernetes, Red Hat is strongly positioned in open-source, and flexibility. So you really need a company that understands both the infrastructure side and the application side. IBM has database, IBM has infrastructure, IBM has long been the leader in middleware, and therefore IBM has a real chance to be a strong player in this next generation of platforms. Doesn't mean that they're necessarily going to go attack Amazon, they're partnering across the board. So I think you will see a kinder, gentler IBM and they are leveraging open source and Red Hat and I think we've let the dogs out on the IBM solution. >> Indeed. >> So before Corey goes, I feel the need to remind everyone that the views expressed here are not the views of my employer nor myself, nor necessarily of Corey or Stu. I have Corey. >> I haven't even said anything yet. And you're disclaiming what I'm about to say. >> I'm just warning the audience, 'cause I can't wait to hear what you're going to say next. >> Sounds like I have to go for the high score. All right. IBM's best days are behind it. And that is pretty clear. They like to get angry when people talk about how making the jokes about a homogenous looking group of guys in blue suits as being all IBM has to offer. They say that hasn't been true since the '80s. But that was the last time people cared about IBM in any meaningful sense and no one has bothered to update the relevance since then. Now, credit where due, I am seeing an awful lot of promoted tweets from IBM into my timeline, all talking about how amazing their IBM blockchain technology is. And yes, that is absolutely the phrasing of someone who's about to turn it all around and win the game. I don't see it happening. >> Stu, rebuttal? >> Look, Corey, IBM was the company that brought us the UPC code. They understand Mac manufacturing and blockchain actually shows strong presence in supply chain management. So maybe you're not quite aware of some of the industries that IBM is an expert in. So that is one of the big strengths of IBM, they really understand verticals quite well. And, at the IBM things show, I saw a lot in the healthcare world, had very large customers that were leveraging those solutions. So while you might dismiss things when they say, Oh, well, one of the largest telecom providers in India are leveraging OpenStack and you kind of go with them, well, they've got 300 million customers, and they're thrilled with the solution that they're doing with IBM, so it is easy to scoff at them, but IBM is a reliable, trusted provider out there and still very strong financially and by the way, really excited with the new leadership in place there, Arvind Krishna knows product, Jim Whitehurst came from the Red Hat side. So don't be sleeping on IBM. >> Corey, any last words? >> I think that they're subject to massive disruption as soon as they release the AWS 400 mainframe in the cloud. And I think that before we, it's easy to forget this, but before Google was turning off Reader, IBM stopped making the model M buckling spring keyboards. Those things were masterpieces and that was one of the original disappointments that we learned that we can't fall in love with companies, because companies in turn will not love us back. IBM has demonstrated that. Lastly, I think I'm thrilled to be working with IBM is exactly the kind of statement one makes only at gunpoint. >> Hey, Corey, by the way, I think you're spending too much time looking at all titles of AWS services, 'cause you don't know the difference between your mainframe Z series and the AS/400 which of course is heavily pending. >> Also the i series. Oh yes. >> The i series. So you're conflating your system, which still do billions of dollars a year, by the way. >> Oh, absolutely. But that's not we're not seeing new banks launching and then building on top of IBM mainframe technology. I'm not disputing that mainframes were phenomenal. They were, I just don't see them as the future and I don't see a cloud story. >> Only a cloud live your mainframe related smack talk. That's the important thing that we're getting to here. All right, we move-- >> I'm hoping there's an announcement from CloudHealth by VMware that they also will now support mainframe analytics as well as traditional cloud. >> I'll look into that. >> Excellent. >> We're moving on to the lightning rounds. Each debater in this round is only going to get 60 seconds for their opening argument and then 30 seconds for a rebuttal. We're going to hit some really, really big important questions here like this first one, which is who deserves to sit on the Iron Throne at the end of "Game of Thrones?" I've been told that Corey has never seen this TV show so I'm very interested to hear him argue for Sansa. But let's Sansa Stark, let's hear Stu go first with his argument for Jon Snow. Stu one minute on the clock, go. >> All right audience let's hear it from the king of the north first of all. Nothing better than Jon Snow. He made the ultimate sacrifice. He killed his love to save Westeros from clear destruction because Khaleesi had gone mad. So Corey is going to say something like it's time for the women to do this but it was a woman she went mad. She started burning the place down and Jon Snow saved it so it only makes sense that he should have done it. Everyone knows it was a travesty that he was sent back to the Wall, and to just wander the wild. So absolutely Jon Snow vote for King of the North. >> Compelling arguments. Corey, why should Sansa Stark sit on the throne? Never having seen the show I've just heard bits and pieces about it and all involves things like bloody slaughters, for example, the AWS partner Expo right before the keynote is best known as AWS red wedding. We take a look at that across the board and not having seen it, I don't know the answer to this question, but how many of the folks who are in positions of power we're in fact mediocre white dudes and here we have Stu advocating for yet another one. Sure, this is a lightning round of a fun event but yes, we should continue to wind up selecting this mediocre white person has many parallels in terms of power, et cetera, politics, current tech industry as a whole. I think she's right we absolutely should give someone with a look like this a potential opportunity to see what they can do instead. >> Ouch, Stu 30 seconds rebuttal. >> Look, I would just give a call out to the women in the audience and say, don't you want Jon Snow to be king? >> I also think it's quite bold of Corey to say that he looks like Kit Harington. Corey, any last words? >> I think that it sad you think Stu was running for office at this point because he's become everyone's least favorite animal, a panda bear. >> Fire. All right, so on to the next question. This one also very important near and dear to my heart personally, is a hot dog a sandwich. Corey you'll be arguing no, Stu will be arguing yes. I must also add this important disclaimer that these assignments are made by me and might not reflect the actual views of the debaters here so Corey, you're up first. Why is a hot dog not a sandwich? >> Because you'll get punched in the face if you go to a deli of any renown and order a hot dog. That is not what they serve there. They wind up having these famous delicatessen in New York they have different sandwiches named after different celebrities. I shudder to think of the deadly insult that naming a hot dog after a celebrity would be to that not only celebrity in some cases also the hot dog too. If you take a look and you want to get sandwiches for lunch? Sure. What are we having catered for this event? Sandwiches. You show up and you see a hot dog, you're looking around the hot dog to find the rest of the sandwich. Now while it may check all of the boxes for a technical definition of what a sandwich is, as I'm sure Stu will boringly get into, it's not what people expect, there's a matter of checking the actual boxes, and then delivering what customers actually want. It's why you can let your product roadmap be guided by cart by customers or by Gartner but rarely both. >> Wow, that one hurts. Stu, why is the hot dog a sandwich? >> Yeah so like Corey, I'm sorry that you must not have done some decent traveling 'cause I'm glad you brought up the definition because I'm not going to bore you with yes, there's bread and there's meat and there's toppings and everything else like that but there are some phenomenal hot dogs out there. I traveled to Iceland a few years ago, and there's a little hot dog stand out there that's been there for over 40 or 50 years. And it's one of the top 10 culinary experience I put in. And I've been to Michelin star restaurants. You go to Chicago and any local will be absolutely have to try our creation. There are regional hot dogs. There are lots of solutions there and so yeah, of course you don't go to a deli. Of course if you're going to the deli for takeout and you're buying meats, they do sell hot dogs, Corey, it's just not the first thing that you're going to order on the menu. So I think you're underselling the hot dog. Whether you are a child and grew up and like eating nothing more than the mustard or ketchup, wherever you ate on it, or if you're a world traveler, and have tried some of the worst options out there. There are a lot of options for hot dogs so hot dog, sandwich, culinary delight. >> Stu, don't think we didn't hear that pun. I'm not sure if that counts for or against you, but Corey 30 seconds rebuttal. >> In the last question, you were agitating for putting a white guy back in power. Now you're sitting here arguing that, "Oh some of my best friend slash meals or hot dogs." Yeah, I think we see what you're putting down Stu and it's not pretty, it's really not pretty and I think people are just going to start having to ask some very pointed, delicate questions. >> Tough words to hear Stu. Close this out or rebuttal. >> I'm going to take the high road, Rachel and leave that where it stands. >> I think that is smart. All right, next question. Tabs versus spaces. Stu, you're going to argue for tabs, Corey, you're going to argue for spaces just to make this fun. Stu, 60 seconds on the clock, you're up first. Why are tabs the correct approach? >> First of all, my competitor here really isn't into pop culture. So he's probably not familiar with the epic Silicon Valley argument over this discussion. So, Corey, if you could explain the middle of algorithm, we will be quite impressed but since you don't, we'll just have to go with some of the technology first. Looks, developers, we want to make things simple on you. Tabs, they're faster to do they take up less memory. Yes, they aren't quite as particular as using spaces but absolutely, they get the job done and it is important to just, focus on productivity, I believe that the conversation as always, the less code you can write, the better and therefore, if you don't have to focus on exactly how many spaces and you can just simplify with the tabs, you're gona get close enough for most of the job. And it is easier to move forward and focus on the real work rather than some pedantic discussion as to whether one thing is slightly more efficient than the other. >> Great points Stu. Corey, why is your pedantic approach better? >> No one is suggesting you sit there and whack the spacebar four times or eight times you hit the Tab key, but your editor should be reasonably intelligent enough to expand that. At that point, you have now set up a precedent where in other cases, other parts of your codebase you're using spaces because everyone always does. And that winds up in turn, causing a weird dissonance you'll see a bunch of linters throwing issues if you use tabs as a direct result. Now the wrong answer is, of course, and I think Steve will agree with me both in the same line. No one is ever in favor of that. But I also want to argue with Stu over his argument about "Oh, it saves a little bit of space "is the reason one should go with tabs instead." Sorry, that argument said bye bye a long time ago, and that time was the introduction of JavaScript, where it takes many hundreds of Meg's of data to wind up building hello world. Yeah, at that point optimization around small character changes are completely irrelevant. >> Stu, rebuttal? >> Yeah, I didn't know that Corey did not try to defend that he had any idea what Silicon Valley was, or any of the references in there. So Rachel, we might have to avoid any other pop culture references. We know Corey just looks at very specific cloud services and can't have fun with some of the broader themes there. >> You're right my mistake Stu. Corey, any last words? >> It's been suggested that whole middle out seen on the whiteboard was came from a number of conversations I used to have with my co-workers as in people who were sitting in the room with me watching that episode said, Oh my God, I've been in the room while you had this debate with your friend and I will not name here because they at least still strive to remain employable. Yeah, it's, I understand the value in the picking these fights, we could have gone just as easily with vi versus Emacs, AWS versus Azure, or anything else that you really care to pick a fight with. But yeah, this is exactly the kind of pedantic fight that everyone loves to get involved with, which is why I walked a different path and pick other ridiculous arguments. >> Speaking of those ridiculous arguments that brings us to our last debate topic of the day, Corey you are probably best known for your strong feelings about the pronunciation of the acronym for Amazon Machine Image. I will not be saying how I think it is pronounced. We're going to have you argue each. Stu, you're going to argue that the acronym Amazon Machine Image should be pronounced to rhyme with butterfly. Corey, you'll be arguing that it rhymes with mommy. Stu, rhymes with butterfly. Let's hear it, 60 seconds on the clock. >> All right, well, Rachel, first of all, I wish I could go to the videotape because I have clear video evidence from a certain Corey Quinn many times arguing why AMI is the proper way to pronounce this, but it is one of these pedantic arguments, is it GIF or GIF? Sometimes you go back and you say, Okay, well, there's the way that the community did it. And the way that oh wait, the founder said it was a certain way. So the only argument against AMI, Jeff Barr, when he wrote about the history of all of the blogging that he's done from AWS said, I wish when I had launched the service that I pointed out the correct pronunciation, which I won't even deem to talk it because the community has agreed by and large that AMI is the proper way to pronounce it. And boy, the tech industry is rific on this kind of thing. Is it SQL and no SQL and you there's various ways that we butcher these constantly. So AMI, almost everyone agrees and the lead champion for this argument, of course is none other than Corey Quinn. >> Well, unfortunately today Corey needs to argue the opposite. So Corey, why does Amazon Machine Image when pronounce as an acronym rhyme with mommy? >> Because the people who built it at Amazon say that it is and an appeal to authorities generally correct when the folks built this. AWS has said repeatedly that they're willing to be misunderstood for long periods of time. And this is one of those areas in which they have been misunderstood by virtually the entire industry, but they are sticking to their guns and continuing to wind up advocating for AMI as the correct pronunciation. But I'll take it a step further. Let's take a look at the ecosystem companies. Whenever Erica Brescia, who is now the COO and GitHub, but before she wound up there, she was the founder of Bitnami. And whenever I call it Bitn AMI she looks like she is barely successfully restraining herself from punching me right in the mouth for that pronunciation of the company. Clearly, it's Bitnami named after the original source AMI, which is what the proper term pronunciation of the three letter acronym becomes. Fight me Stu. >> Interesting. Interesting argument, Stu 30 seconds, rebuttal. >> Oh, the only thing he can come up with is that, you take the word Bitnami and because it has that we know that things sound very different if you put a prefix or a suffix, if you talk to the Kubernetes founders, Kubernetes should be coop con but the people that run the conference, say it cube con so there are lots of debates between the people that create it and the community. I in general, I'm going to vote with the community most of the time. Corey, last words on this topic 'cause I know you have very strong feelings about it. >> I'm sorry, did Stu just say Kubernetes and its community as bastions of truth when it comes to pronouncing anything correctly? Half of that entire conference is correcting people's pronunciation of Kubernetes, Kubernetes, Kubernetes, Kubernetes and 15 other mispronunciations that they will of course yell at you for but somehow they're right on this one. All right. >> All right, everyone, I hope you've been voting all along for who you think is winning each round, 'cause this has been a tough call. But I would like to say that's a wrap for today. big thank you to our debaters. You've been very good sports, even when I've made you argue for against things that clearly are hurting you deep down inside, we're going to take a quick break and tally all the votes. And we're going to announce a winner up on the Zoom Q and A. So go to the top of your screen, Click on Zoom Q and A to join us and hear the winner announced and also get a couple minutes to chat live with Corey and Stu. Thanks again for attending this session. And thank you again, Corey and Stu. It's been The Great Cloud Debate. All right, so each round I will announce the winner and then we're going to announce the overall winner. Remember that Corey and Stu are playing not just for bragging rights and ownership of all of the internet for the next 24 hours, but also for lunch to be donated to their local hospital. Corey is having lunch donated to the California Pacific Medical Centre. And Stu is having lunch donated to Boston Medical Centre. All right, first up round one multicloud versus monocloud. Stu, you were arguing for multicloud, Corey, you were arguing for one cloud. Stu won that one by 64% of the vote. >> The vendor fix was in. >> Yeah, well, look, CloudHealth started all in AWS by supporting customers across those environments. So and Corey you basically conceded it because we said multicloud does not mean we evenly split things up. So you got to work on those two skills, buddy, 'cause, absolutely you just handed the victory my way. So thank you so much and thank you to the audience for understanding multicloud is where we are today, and unfortunately, it's where we're gonnao be in the future. So as a whole, we're going to try to make it better 'cause it is, as Corey and I both agree, a bit of a mess right now. >> Don't get too cocky. >> One of those days the world is going to catch up with me and realize that ad hominem is not a logical fallacy so much as it is an excellent debating skill. >> Well, yeah, I was going to say, Stu, don't get too cocky because round two serverless versus containers. Stu you argued for containers, Corey you argued for serverless. Corey you won that one with 65, 66 or most percent of the vote. >> You can't fight the future. >> Yeah, and as you know Rachel I'm a big fan of serverless. I've been to the serverless comp, I actually just published an excellent interview with Liberty Mutual and what they're doing with serverless. So love the future, it's got a lot of maturity to deliver on the promise that it has today but containers isn't going anyway or either so. >> So, you're not sad that you lost that one. Got it, good concession speech. Next one up was cloud wars specifically Google. is Google a real contender in the clouds? Stu, you were arguing yes they are. Corey, you were arguing no they aren't. Corey also won this round was 72% of the votes. >> Yeah, it's one of those things where at some point, it's sort of embarrassing if you miss a six inch pot. So it's nice that that didn't happen in this case. >> Yeah, so Corey, is this the last week that we have any competitors to AWS? Is that what we're saying? And we all accept our new overlords. Thank you so much, Corey. >> Well I hope not, my God, I don't know what to be an Amazonian monoculture anymore than I do anyone else. Competition makes all of us better. But again, we're seeing a lot of anti competitive behaviour. For example, took until this year for Microsoft to finally make calculator uninstallable and I trust concerned took a long time to work its way of course. >> Yeah, and Corey, I think everyone is listening to what you've been saying about what Google's doing with Google Meet and forcing that us when we make our pieces there. So definitely there's some things that Google culture, we'd love them to clean up. And that's one of the things that's really held back Google's enterprise budget is that advertised advertising driven culture. So we will see. We are working hand-- >> That was already opted out of Hangouts, how do we fix it? We call it something else that they haven't opted out of yet. >> Hey, but Corey, I know you're looking forward to at least two months of weekly Google live stuff starting this summer. So we'll have a lot of time to talk about google. >> Let's not kid ourselves they're going to cancel it halfway through. (Stu laughs) >> Boys, I thought we didn't have any more smack talk left in you but clearly you do. So, all right, moving on. Next slide. This is the last question that we did in the main part of the debate. IBM Cloud. What about IBM Cloud was the question, Stu, you were pro, Corey you were con. Corey, you won this one again with 62% of the vote and for the main. >> It wasn't just me, IBM Cloud also won. The problem is that competition was oxymoron of the day. >> I don't know Rachel, I thought this one had a real shot as to putting where IBM fits. I thought we had a good discussion there. It seemed like some of the early voting was going my way but it just went otherwise. >> It did. We had some last minute swings in these polls. They were going one direction they rapidly swung another it's a fickle crowd today. So right now we've got Corey with three points Stu with one but really the lightning round anyone's game. They got very close here. The next question, lightning round question one, was "Game of Thrones" who deserves to sit on the Iron Throne? Stu was arguing for Jon Snow, Corey was arguing for Sansa Stark also Corey has never seen Game of Thrones. This was shockingly close with Stu at 51.5% of the vote took the crown on this King of the North Stu. >> Well, I'm thrilled and excited that King of the North pulled things out because it would have been just a complete embarrassment if I lost to Corey on this question. >> It would. >> It was the right answer, and as you said, he had no idea what he's talking about, which, unfortunately is how he is on most of the rest of it. You just don't realize that he doesn't know what he's talking about. 'Cause he uses all those fast words and discussion points. >> Well, thank you for saying the quiet part out loud. Now, I am completely crestfallen as to the results of this question about a thing I've never seen and could not possibly care less about not going in my favor. I will someday managed to get over this. >> I'm glad you can really pull yourself together and keep on going with life, Corey it's inspiring. All right, next question. Was the lightning round question two is a hot dog a sandwich? Stu, you were arguing yes. Corey, you were arguing no. Corey landslide, you won this 75% of the vote. >> It all comes down to customer expectations. >> Yeah. >> Just disappointment. Disappointment. >> All right, next question tabs versus spaces. Another very close one. Stu, what were you arguing for Stu? >> I was voting tabs. >> Tabs, yeah. And Corey, you were arguing spaces. This did not turn out the way I expected. So Stu you lost this by slim margin Corey 53% of the vote. You won with spaces. >> Yep. And I use spaces in my day to day life. So that's a position I can actually believe in. >> See, I thought I was giving you the opposite point of view there. I mistook you for the correct answer, in my opinion, which is tabs. >> Well, it is funnier to stalk me on Twitter and look what I have to there than on GitHub where I just completely commit different kinds of atrocities. So I don't blame you. >> Caught that pun there. All right, the last rounds. Speaking of atrocities, AMI, Amazon Machine Image is it pronounced AMI or AMI? >> I better not have won this one. >> So Stu you were arguing that this is pronounced AMI rhymes with butterfly. Corey, you were arguing that it's pronounced AMI like mommy. Any guesses under who won this? >> It better be Stu. >> It was a 50, 50 split complete tie. So no points to anyone. >> For your complete and utterly failed on this because I should have won in a landslide. My entire argument was based on every discussion you've had on this. So, Corey I think they're just voting for you. So I'm really surprised-- >> I think at this point it shows I'm such a skilled debater that I could have also probably brought you to a standstill taking the position that gravity doesn't exist. >> You're a master of few things, Corey. Usually it's when you were dressed up nicely and I think they like the t-shirt. It's a nice t-shirt but not how we're usually hiding behind the attire. >> Truly >> Well. >> Clothes don't always make a demand. >> Gentlemen, I would like to say overall our winner today with five points is Corey. Congratulations, Corey. >> Thank you very much. It's always a pleasure to mop the floor with you Stu. >> Actually I was going to ask Stu to give the acceptance speech for you, Corey and, Corey, if you could give a few words of concession, >> Oh, that's a different direction. Stu, we'll start with you, I suppose. >> Yeah, well, thank you to the audience. Obviously, you voted for me without really understanding that I don't know what I'm talking about. I'm a loudmouth on Twitter. I just create a bunch of arguments out there. I'm influential for reasons I don't really understand. But once again, thank you for your votes so much. >> Yeah, it's always unfortunate to wind up losing a discussion with someone and you wouldn't consider it losing 'cause most of the time, my entire shtick is that I sit around and talk to people who know what they're talking about. And I look smart just by osmosis sitting next to them. Video has been rough on me. So I was sort of hoping that I'd be able to parlay that into something approaching a victory. But sadly, that hasn't worked out quite so well. This is just yet another production brought to you by theCube which shut down my original idea of calling it a bunch of squares. (Rachael laughs) >> All right, well, on that note, I would like to say thank you both Stu and Corey. I think we can close out officially the debate, but we can all stick around for a couple more minutes in case any fans have questions for either of them or want to get them-- >> Find us a real life? Yeah. >> Yeah, have a quick Zoom fight. So thanks, everyone, for attending. And thank you Stu, thank you Corey. This has been The Great Cloud Debate.
SUMMARY :
Cloud Economist at the Duckbill Group and less of the pleasure to talk to Stu. to vote of who you think is winning. for the Boston audience All right, Corey, what about you? the lunch to his department. This is your moment for smack talk. to a specific technology area. minutes on the clock and go. is the ability to leverage whatever All right, Stu, your turn. and saying that you that leads to ridiculous of you in the audience, is the way to go. to it than you have. each of the debaters these topics, and breaking down the silos of the only code you and it is the future. I agree that it's the present, I doubt Stu, any last words or rebuttals? about Kubernetes in the future, to assign each of you a pro or a con, and their ability to talk but is that if you talk about, to AWS, Corey rebuttal? that that is somehow going to change and solve the solution with data. that they want you to debate. the Red Hat $34 billion to bet So before Corey goes, I feel the need And you're disclaiming what you're going to say next. and no one has bothered to update So that is one of the and that was one of the and the AS/400 which of course Also the i series. So you're conflating your system, I'm not disputing that That's the important thing that they also will now to sit on the Iron Throne at So Corey is going to say something like We take a look at that across the board to say that he looks like Kit Harington. you think Stu was running and might not reflect the actual views of checking the actual boxes, Wow, that one hurts. I'm not going to bore you I'm not sure if that just going to start having Close this out or rebuttal. I'm going to take the high road, Rachel Stu, 60 seconds on the I believe that the conversation as always, Corey, why is your and that time was the any of the references in there. Corey, any last words? that everyone loves to get involved with, We're going to have you argue each. and large that AMI is the to argue the opposite. that it is and an appeal to Stu 30 seconds, rebuttal. I in general, I'm going to vote that they will of course yell at you for So go to the top of your screen, So and Corey you basically realize that ad hominem or most percent of the vote. Yeah, and as you know Rachel is Google a real contender in the clouds? So it's nice that that that we have any competitors to AWS? to be an Amazonian monoculture anymore And that's one of the things that they haven't opted out of yet. to at least two months they're going to cancel and for the main. The problem is that competition a real shot as to putting where IBM fits. of the vote took the crown that King of the North is on most of the rest of it. to the results of this Was the lightning round question two It all comes down to Stu, what were you arguing for Stu? margin Corey 53% of the vote. And I use spaces in my day to day life. I mistook you for the correct answer, to stalk me on Twitter All right, the last rounds. So Stu you were arguing that this So no points to anyone. and utterly failed on this to a standstill taking the position Usually it's when you to say overall our winner It's always a pleasure to mop the floor Stu, we'll start with you, I suppose. Yeah, well, thank you to the audience. to you by theCube which officially the debate, Find us a real life? And thank you Stu, thank you Corey.
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Corey Quinn, The Duckbill Group | AWS Summit Online 2020
>>from the Cube Studios in Palo Alto and Boston connecting with thought leaders all around the world. >>This is a cube conversation. I'm stew Minuteman, and this is the Cube's virtual coverage of AWS Summit online. Happy to welcome back to the program to help give us some insight into what's happening. Aws last week. And today, that is Cory Quinn is the cloud economist at the Duck Bill Group. Cory, I know it's >>thank you. Always a >>pleasure to see you >>now it is always a pleasure to see me. Thank you for once again exhibiting remarkably poor judgment and inviting me back onto your program. >>Yeah, you know, Korea, you've been on the program a few times now, including in some of the AWS goes Ah, 18 San Francisco AWS, New York City. You know, reinvent we see you. But this is the first time we've had you on online. So give us a little bit about you know what? That impact of the global pandemic has been meaning to you and more importantly, what you've been seeing from our dear friends at AWS. >>Sure, the fact that not traveling anymore and spending almost all of my time at home means that I'm a lot closer to the edge when it comes to the content I put out because I no longer have to worry about someone punching me in the face. But other than that, from a business perspective, things tend to be continuing on much as they have before with four different customer concerns. The more interesting question from my side has been what is the effect this is having on people Because we're working from home remotely? It's not really a fair test of how well you can do remote. I've been doing it like this for years, and there's a There's a sense of existential dread that's hanging over people's at more so than usual, more so than right before the AWS re invent. You know, when you're wondering if you're about to have your entire business put out of business by an AWS. Now, it's just that sort of dread that never goes away because they won't deliver the keynote If you'll pardon me if using a metal >>Yeah, it's been really interesting to watch, you know, for you, of course. I mean, Amazon is, you know, a big player in the industry before this Amazon one that gets talked about a lot in the news. You know Amazon overall, You know, when this first pitch they announced they were hiring 1000 then they went through that faster than anyone could believe. You know, you think about having to hire a driver remotely. You know, my joke was you know, Alexa the screen. Everybody and I are everyone. But then they hired another 75,000. And it's not just the warehouse and the whole food people, because I've seen a number of people that I know getting hired by AWS do. So you know, you talk. It's all about the people that you know, the number one in the endemic people. How's Amazon doing? What feedback are you getting for? How they're doing? >>Well, I don't have too many internal sources that confirm or deny things of strategic import because it turns out that I'm generally not for those things. Who knew something I'm picking up on across the industry has been that if you're building a hyper scale cloud provider, you're not looking to next border. The investments you make today are going to be realized 3 to 5 years No one is currently predicting a dramatic economic impact community felt for a decade, based on the current question. So, yeah, AWS is still investing in people, which is always going to be the limiting constraint there still launching regions we have to launch within a month, and we're still seeing a definite acceleration of anything of the pace of innovation as a W was like. Now my perspective, that's both reassuring that some things never change. And, of course, the usual level of depression where oh, good, there's still more services to learn what they do. Learn how the names work, find ways to poke holes in their various presentational aspects. And, of course, try and keep the content relatively fresh. There's only so many times you could make the same joke for people. >>Yeah, absolutely. And of course, you bring up a really good point. You know, Amazon that they have a long strategic plan there. If they're building new data centers, they're building the power in perfect for these things. It's not something that they're going to change on a dime. They plan these things out far in advance, and AWS does, of course, have a global scope. Um, you know, I really, you know, wonder. You know, from an operational standpoint, are there any pressures on them? You wrote an article you know, relatively recently talking about one of the other public cloud providers that is by our customers. And we even have performance issues. AWS seems to be running through this dealing with acid. You know, I've had phone systems that have problems. You know, everybody as when they're working from home engine internally. Even if you've got a gig bandwidth When the fire neighborhood has Children on, you know, the classrooms online for video. There's pressures there. So you know where your teams from what I've seen, you know, AWS operationally is running well and, you know, keeping things all up and running Is am I missing anything? >>No. I mean the database is fond of saying there's no compression algorithm for experience, as I'm fond of saying, that's why they charge per gigabyte. But what that means is that they've gone through a lot of these growing pains and largest instructional stories in 2010 to 2012 EBS outages, causing a cascading failures as everyone saturates links as they roll from region to region or availability zone availability zone. They understand what those workloads look like and what those years are, and they've put in credible amount of engineering into solving these problems. I think that anyone who looks at this and doesn't see this happening is unfortunate place because we don't have to its approach utility level of reliability. You don't wonder every time you turn the faucet on whether water is going to, and we're now at a point of seeing that with AWS Resource. Now they're still going to be recurring issues. And there have been basically since this thing watched a particular instance. Size and family in a particular availability zone of a particular region may be constrained for a period of weeks, and that is something that we've seen across the board. But that has less to do with the fact that they didn't see this stuff coming in that appropriately and more to do with the fact that there's a lot of different options and customer demand is never going to be an exact thing we are seeing some customers dramatically turn off city and others sporadically scrapping capacity up. It comes down to what is the nature of this endemic on >>there. Yeah, well, this absolutely does. But you know, some of those promises of the cloud test I should be able to spin things down some things I should be able to turn off. And if I have to know shut down by business, I should be able to do that. Um, I'm curious what you've heard on changing demand out there. Worry. Um, you know, on the one hand, you know customers there re buying, they're getting reserved. They're making for that. They can, you know, optimize every dollar. But when something like this comes up and they need a major change, you know, are they stuck with a lot of capacity that they didn't necessarily want? >>Sometimes it comes down to a lot of interesting variables For me, the more interesting expression of this is when companies see demand falling off a cliff. As users, we're no longer using what their what they built out. But their infrastructure spend doesn't change. That tells me that it's not a particularly elastic infrastructure. And in fact, when people are building the elasticity into their applications, they always interpret that is scaling up rather than scaling down because the failure mode of not scaling up fast enough is you're dropping customer requests on the floor. The failure mode of not scaling down fast enough just means you're spending money. So when you see user demand for environment cut by 80% but the infrastructure cost remains constant or the infrastructure usage defending. That's a more interesting problem. And you're not gonna have a lot of success asking any cloud provider for adjustment when? Well, okay, you're suddenly not seeing the demand, but you're still remains the same. What is this based upon? You need to actually demonstrate a shortfall. First of wow, you know, we normally spend a $1,000,000 a month. Well, now we're spending 200 grand a month. Yeah, about that. And once you could do that, there are paths forward. I have not yet heard stories about, frankly, any of the big Three cloud providers, absolutely hanging customers out to dry in the cloud I have heard whispers about, for example, with G suite, where they're not willing to. And this this feels like a very dark way to go. But I'm going for it. Where will we just laid off 1/3 of our staff and we get a break on the annual licensing for those seats on G suite. And the answer is no. That feels like it stings and is more than a little capricious. >>Yeah, No, absolutely. You know, one of the things that the underbelly of fast is, you know? Oh, it should be elastic like cloud. But often times you're locked one or your contract, and if all of a sudden you find yourself with that meeting half the demand and you call them up, you know, Are they going to give you that break? So you know, Price and Corey, you know better >>than most. So all right, let me spoil it for you. Every provider is going to give you a break on this because this is a temporary aberration. As far as the way the world works, we're not going to start seeing Global 10 X every year, I hope. And when this crisis passes, people are going to remember how their vendors treated. And if it's well, we held your feet to the fire and made you live up to that contract that sticks with me, and it doesn't take too many stories like that, or people pulling lawsuits out of Acer to demonstrate that a company beat the crap out of them to say, Huh? Maybe that's not where I want to thank my sizeable cloud. Invest. >>Yeah. So, Corey, how about you know, there are there certain areas where I heard, you know, certain that maybe were slow rolling cloud and all of a sudden realize that when they're working from home, they plug and adjust their servers that are saying, Oh, jeez, maybe I need to hop on this. Then there's other services. You think VPN usage must be through the roof workspaces. So when first announced, you know, many years ago was a bit of a slow roll had been a growth ah, area for Amazon for the last couple of years. Are you hearing anything specific to new services or increase growth in certain services like I'm in? >>There are two patterns we're seeing. Of all. One is the traditional company you just described, where they build out a VPN that assumes some people will occasionally be working from home at a 5% rate versus the entire workforce 40 hours a week that that model that model is training every. Whereas if you go back the last 10 years or so and look at a bunch of small businesses that have started up or startups that have launched where everything they're using is a SAS service or a cloud service, then there is no VPN. I don't have a VPN. For example, the fact that I have a wireless network here in my house and I'm at dislocation. There's this I p address isn't white listed anywhere. The only benefit that this network has over others is that there's a printer plugged in here, and that's it. The identity model of Ioffe indicate to these services by the credentials of a user name and password by enchanting something, and they send an email that I click the link that that winds up handling the Asian night and there is no bottleneck in the same direction. I feel like this is going to be the death now for a lot of VM centric for tonight. >>Alright, Corey, want one of the other things about aws is they don't stop. And what I mean is, you know, you talked about them always being online. But you know every week there's a new announcement. It keeps feeding your newsletter, feeding your feet. You know everything going on there. How is number one? You know the announcement? Brains from AWS going and anything specific. You know, John Furrier was, you know, interest in, you know, Amazon Apolo, something that was released relatively recently. >>The problem with a lot of these new services that get released relatively recently is that it requires time to vet out how it works, how it doesn't work, how it should have wound up being implemented to solve your particular use case or, in my case, how they could have named it better. But you're not able to come up with those things off the top of your head the first time you see it because it's irresponsible at scale to deploy anything in production. You don't understand. It's failure cases right now, with everyone scrambling, most companies are not making significant investments in new capabilities. They are desperately trying to get their workforces online and stay afloat and adjust very rapidly changing. And oh, they built a new data store or something of that. Nature is not going to be this sort of thing that gets people super excited in most shops, that time will change. But I do feel a bit of it right now for a lot of these product teams who've been working away on these things for months or years. And now suddenly they're releasing something into a time when people don't I care about it enough to invest the effort that, yeah, you bring up a really good >>point. Corey, you know, there's certain things. If I was working on a project that was going to help me be more agile and be more flexible, I needed that yesterday. But I still need that today. Um, some other projects, you know, might take years to roll out a eyes. Technology that has been growing bring over the last couple of years were I O T solutions are a little bit more nascent. So is what you're thinking. It's a little bit more Stick to your knitting and the solutions and the products that you're leveraging today. And some of the, you know, more visionary and futuristic ones might be a little bit of a pause button for the next couple months. >>Exactly if you're looking at exploring something that isn't going to pay dividends for 18 months. Right now, the biggest question everyone has is what is the long term repercussion of this going to be? What is the year? What we're gonna look like in three years? Because that's where a lot of these planning horizons are stretching to. And the answer is, Look, when I wind up doing a pre recorded video or podcast where I talk about this stuff and it's not going to release for four days, I'm worried about saying something that was going to be eclipsed by the new site. I worry on my podcast reporting, for example, that I'm going to wind up saying something about that dynamic, and by the time it airs in two months, it's Oh, look at this guy. He's talking about the pandemic. He doesn't even mention the meteor, and that's the place right now where people are operating from, it becomes much more challenging to be able to adequately and intelligently address the long term. When you don't know what it's going to look like, >>Yeah, absolutely. For our viewers, when you hear my segment on Cory's ask and you wonder why we could talk about that it's because we missed that one week window that we're in right now When we're talking about murder Hornet, Not when we recorded it. Not when we released the really good point court. You know, Corey, you know, data is one of the most important things. You've done a lot about data portability, you know, all the costs involved. Cloud Amazon's trying to help people, you know, with, you know, bringing data together. You know, I said in one of the interviews with Andy Jassy a couple years ago, while customers were really the flywheel for AWS for a number of years, I think it is data that is that next flywheel. So I'm curious your thoughts as our, you know, enterprises think about their data, and AWS is role >>there incorrectly. If you want me to be blunt, there's an awful lot of movement, especially as we look at AI and machine learning to gather all of the data. I've been on cost optimization projects where Wow, that's an awful lot of data sitting there. And that s three bucket. Do you need it all? And I'm assured that yes, all of the sales transaction logs from 2012 are absolutely going to be a treasure trove of data just as soon as they figure out what to do with it, and they're spending our piles of money on >>it. But >>it's worse than that because it's not just that you have this data that's costing you money. That's almost a by product. There's risk to an awful lot of forms of data with regulation that continues to expand. Data can become a toxic asset in many respects. But there's this belief of never throw anything away that's not really ideal. Part of the value of a same data management strategy is making sure that you can remove all of the stuff that you don't absolutely need right now, with AI and ML being where they are, there's this movement or keep everything because we don't know what that's going to be useful for. Down the road, it's a double edged sword, and enterprises are at this point not looking at this through a lens of this thing could hurt me so much as they are. This thing could possibly benefit that the business in the future. >>Alright, so Cory, I I've really noticed over the last few months you've spent a bit more. I'm talking publicly about some of the other clouds that aren't AWS, though. You know what we are covering? AWS Summit online. Give us what you're hearing from Microsoft, Google and others. You know any strategies that Aaron you any you know, customer movement? That is worth >>sure. I think that we're seeing customers move in the way that they've always been moving. People made a bit of a kerfuffle about a block post I put out with the extremely Clickbait idle of Zoom chose Oracle Cloud over AWS. Maybe you should, too, and there were a few. There are few conclusions people drew understandably from that particular headline, which was, for example, the idea that AWS have lost a workload that was being moved from AWS to Oracle. Not true. It was net new. They do already has existing relationships with both Azure and AWS by their own admission. But the argument what what I took that particular change to be in my case was an illustration of something that's been bugging me for a while. If you look at AWS data transfer pricing publicly posted stop, which again, no one of this scale is going to pay. It is over 10 times more expensive than Oracle. Wow. And what that tells me is that I'm now sitting here in a position where I can make you made a good faith recommendation to choose Oracle's for cost reasons, which sounds nuts. But that's the world in which we live. It's a storytelling problem, far more than it is a technical shortcoming. But that was interpreted to mean that Oracle's on the rise. AWS is in decline. Zoom is a very strong AWS customer and has made public commitments. They will remain so right now. This is what we're seeing across the board. You see Zoom doing super well. They're not building out a whole lot of net new, either. What they're doing is building is just it's desperately trying to stay up under brushing unprecedented demand. That's where the value is coming from right now, clouds elasticity and they're not doing. You know, we're going to go ahead and figure out if we can build a new continuous deploy process or something that it makes on call a little bit less brutal. That's not what anyone's focusing on it here. Wow, this boat is sinking. If we don't stay up, grab a bucket, start bailing. And that is what they're doing. The fact that they're working with every cloud provider, it shouldn't come as a surprise. >>Yeah, well, it's interesting. I'm thinking about Zoom, and one of the things that I've been watching them for the last couple of everybody has is, you know, the daily updates that are happening Related security. Um, you know, I think back, you know, 67 years ago, Amazon had This is our security model. We're not changing it for anyone now. You know Amazon as a much more flexible and nuanced. So there are >>still in violent principles that Amazon will not and cannot shift. So, to be clear, they have different ways of interfacing with security in different ways of handling data classification. But there are rules that you knew are not changing. It's not well surprised. Now, suddenly, every Amazonian who works there can look through your private data that none of that is >>happening. I >>just want to very clear on >>that. Yeah, No, you're absolutely right. It's more security, you know, getting more engine even than ever. And it was already coming into 2020 before everything changed. What was one of the hot topic? Great. You know, I'm curious. You know, we're looking at a virtual event for AWS. Have you been to some of these? You know, you're getting burnt out from all of the online content. I'm sure everybody's getting tired of you. So are you getting tired of everyone else? >>I don't accept that anyone ever get tired of me. I'm a treasure and of the light. But as far as online events go, I think that people are getting an awful lot profoundly wrong about that. For example, I think that people focus on, well, I need to get the best video and the best microphone, and that's the thing that people are going to focus on, rather than maybe I should come up with something that someone wants to listen. People are also assuming that the same type of delivery and content works super well in a stage for 45 minutes is not going to work when people can tab over to something else and stop paying attention. You've got to be more dynamic. You've got to be able to grab people's, and I think that people are missing the forest for the trees. Here, you're just trying to convert existing format into something that will work online in the immediate short term. Everyone is super sympathetic. It's not going to last. People are going to get very tired of the same tired formatting ropes, and there's only so much content people are going to consume. You've got to stand out and you've got to make it compelling and interesting. I've been spending a lot of time trying to find ways to make that >>work. Yeah, I had a great conversation with John Troyer, he said. You know, we can learn something about what? Some of the late those Ah, you know, I think there's a new opportunity for you to say There's a house band, you know. You have a small child at home, divert Amerine there's your house band. You know you can have a lot of fun with >>Oh, absolutely, especially during a tantrum that's going to go super. Well, I'm just gonna watch one of her meltdowns about some various innocuous topic, and then I'm going to wind up having toddler meltdown the Amazon s three remix, and I'm sure we could wind up tying it back to something that is hilarious in the world of cloud. But I'm trying to pull off a little bit longer before I start actively exploiting her for Internet points. I mean, I'm going to absolutely do it. I just wanted to get a little color. >>All right. Well, Corey, want to give you the final word on AWS? The online events happening, you know, give our audience that what they should be looking at when it comes to their AWS estate, >>cool as usual attention to what's coming out. It's always been to have a low level awareness of what's coming out on stage. I don't feel you need to jump in and adopt any of it immediately. Focus on the things that matter to your business. Just because something new and shiny has announced on stage does not need a fit for you doesn't mean it's not, but remain critical. I tend not to be one of the early adopters in production, things that have a potential to wind up housing challenges, and I'm not saying, Oh, stay on the exact old stuff from 2010 and nothing newer, but there is a bit of a happy medium. Don't think that just because they released something that a you need to try it or B, it's even for, you know, AWS service is for everyone but every AWS services for someone. >>Alright, Well, Cory Quinn, always a pleasure to catch up with you. Thanks so much for joining with you joining us. >>Thank you. It was over the suffering. The slings and arrows Appreciate >>it. All right. Thank you for watching everyone. Lots of coverage of the cube at the AWS Summit online. Check out the cube dot net for all the offering. And thank you for what? >>Yeah, yeah, yeah.
SUMMARY :
Happy to welcome back to the program to help give us some insight into what's happening. Always a Thank you for once again exhibiting remarkably poor judgment and inviting me has been meaning to you and more importantly, what you've been seeing from our dear friends things tend to be continuing on much as they have before with four different customer concerns. It's all about the people that you know, the number one in the endemic There's only so many times you could make the same joke for people. You wrote an article you know, the fact that they didn't see this stuff coming in that appropriately and more to do with the fact that there's a lot of different you know, on the one hand, you know customers there re buying, they're getting reserved. you know, we normally spend a $1,000,000 a month. you know, Are they going to give you that break? Every provider is going to give you a break on this because this is where I heard, you know, certain that maybe were slow rolling cloud and all of a sudden realize One is the traditional company you just described, And what I mean is, you know, you talked about them always being online. Nature is not going to be this sort of thing that And some of the, you know, more visionary and futuristic ones might be a little bit of a pause that I'm going to wind up saying something about that dynamic, and by the time it airs in two months, You know, Corey, you know, data is one of the most important things. going to be a treasure trove of data just as soon as they figure out what to do with it, all of the stuff that you don't absolutely need right now, with AI and ML being where they are, You know any strategies that Aaron you any that particular change to be in my case was an illustration of something of everybody has is, you know, the daily updates that are happening Related security. But there are rules that you knew are not changing. I you know, getting more engine even than ever. and that's the thing that people are going to focus on, rather than maybe I should come up with something that someone wants to listen. Some of the late those Ah, you know, I think there's a new opportunity I mean, I'm going to absolutely do it. The online events happening, you know, give our audience that what they should be looking at when Focus on the things that matter to your business. Thanks so much for joining with you joining us. It was over the suffering. And thank you for what?
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Corey Williams, Idaptive | CUBE Conversation, April 2020
(bright music) >> Narrator: From the Cube studios in Palo Alto in Boston, connecting with thought leaders all around the world, this is a Cube Conversation. >> Hey, welcome back everybody, Jeff Frick here with the cube. We're at our Palo Alto studio today. And we're kind of taking advantage of this opportunity to reach out to the community, as we're going through this COVID crisis, to talk to leaders, get their tips and tricks and advice. As you know, everyone is going through this thing together. It's really a unique situation that everybody has a COVID story, where were you in March of 2020. So we're excited to have our next guest. He's Corey Williams. He's the VP of strategy and marketing for Idaptive. Cory, great to see you. >> Hey, great to see you. Thanks for having me, Jeff. >> Absolutely, I was just thinking the last time that we saw, was late February, it was February 25th. At the RSA conference, 40,000 people I think was the last big show, that I attended for sure, and kind of snuck in, before everything got shut down. It's just amazing, you know, kind of how quick this light switch moment happened to really force first, everybody home, and then you know, kind of all these collateral impacts of that in terms of digital transformation. >> Yeah, it is amazing. I remember that RSA show very well, shaking dozens of people's hands, eating from a buffet, sitting in a crowded room. It's amazing how quickly things have transformed, and how our mindset about, just about everything, but especially what we do for a living and how we interact with each other, had just changed overnight. >> Yeah and it's fascinating too, because when the stay at home, what started to come out, you know, nobody really had time to plan. And you know, and I would argue even if you had, I don't know, six months to plan, nine months to plan, a year to plan, for kind of this cutover, it would still have been a difficult situation. So just to be, you know, kind of thrown in and it's ready said go. Here we are, really unique challenge for people, but also for the infrastructure providers, also for the technology providers, in the space that you operate in, which is security, very different challenge and it wasn't, you know, we're going to plan and get everybody's VPN is all hooked up and configured and tested. It's like, don't come to the office tomorrow. >> Yeah and it literally happened that quickly. It wasn't a matter of being able to plan this, like a normal transition. But it was literally, today we're working in the office, tomorrow, please don't come in, we'll let you know when it's going to change. And I think it really did catch a lot of companies off guard, even those that were used to supporting a remote workforce at least in part. >> Yeah, because it's interesting people been talking about new way to work and work from home and this for a very long time. But you know, this was an incredible forcing function. So let's talk about you know, kind of what you do for the people that aren't familiar with Idaptive. Give us kind of the quick, the quick overview. >> Sure, Idaptive is what's called an identity and access management company. What we do is we make it easier for end users to get access to all their applications, and for organizations to provide that access in more secure manner. As you know, all these cloud applications and devices that we need to have access to, are typically just secured by a password and they all have different passwords, and those passwords often get reused and shared among different employees, and it creates a big problem, for not only for the security of the company, but even for the IT Helpdesk who's got to support account lockouts and password resets and so, Idaptive is one of the leaders in this space. >> As you talk about the password reset and I didn't think really kind of from the IT support side if you don't have a teenager hopefully close by in the room you know, that creates all kinds of challenges, but it's real and the password situation was bad before. Now as you said we've got all kinds of internal applications, you've got all types of access control to your inside stuff, you have all your cloud applications. A lot of times you said passwords are stored in queues or they're stored in caches, or they're stored in your Chrome browser. You guys have written extensively about passwords and getting kind of past passwords to better ways to authenticate people, whenever you can actually written quite a bit recently on blog posts. Talk about your kind of strategy and how you help customers kind of rethink access. >> Yeah, there's sort of two main strategies that I've been writing about. And then our company has been talking to our customers about. The first one we call Next-Gen Access, which is essentially a combination or layers of technology like Single sign-on, multi-factor authentication, provisioning, and analytics provide some user behavior and risk. All of that is intended to provide a more secure experience where we can put additional factors besides just a password, in front of the user, but only do it, when the risk is high, so that we can preserve the user experience. And so that we call a Next-gen access approach. But ultimately, the reason you want to do that is to arrive at a zero trust state of mind. That sort of approach allows you to say that, hey, I've verified every user, that is on my network. I know the device they're using is something that I trust and is in good shape. And I've limited their access to just what they need in order to do their job. >> Now, do you find that most people in this situation are still accessing via a VPN or some secure network or as most of it, you know, it's public internet access, and you're relying really on the applications and the access and the protocols and the two factor to make sure people can only get what they're supposed to get? >> Yeah, I think you kind of bring up a good point. The vast majority of businesses are what I've referred to hybrid enterprises, they still have on-premise applications, they still have their own applications that they build. But they also are in the process of adopting cloud applications like Office 365. And you know, all of the different kind of productivity apps, that are very popular. And so most companies are stuck in this situation where they can't simply be completely virtual company overnight. They still have to provide access to on-premise systems and applications in order to do their business. And so many of them just had the option of saying, okay, here's VPN access for everyone. But as as we know, VPN access is a very blunt instrument. First of all you have it has to be able to scale to a lot of users. Second of all, it gives you access to the whole network from a remote location, both of which are situations that are difficult, especially when you have to turn it on overnight. >> You're right. So you and one of the articles that I saw in getting ready for this, has some really specific as straightforward advice to people, to help them enable their remote workers. I wonder if you could go through some of those key points with us? >> Sure, I think, you know, when you think about remote access or having a remote workforce, you think about a few different things. One is be able to provide them easy kind of friction, free discovery of their applications and providing access. So, having something like a portal of all the applications that you're supposed to have access to whether they're on-premise or in the cloud, and have one click access to those protected in a way that is common to all those applications, using something like a second factor of authentication. That provides some of the immediate convenience of getting people up and productive, even if they're outside the network at home. The second thing we think about is, how do we give access to those on-premise applications? You can use VPN, it's quick, I can tell you that our customers are telling us two things. One is they didn't prepare for that much capacity. So their VPN connections don't scale. So they're having to ration the use of it, which limits the productivity. But also, they haven't necessarily rolled out multi-factor authentication to all of these users who don't typically use VPN. And so they are forced with either having to dial down, the security level, or to scramble and try to find a way to secure that access. So in my writings, we've been talking about providing alternatives to a VPN, something like an application gateway, which would can give you access to just the apps you need, without having to have full network access, and having those apps just be published through the gateway. >> So there's really some kind of creative ways to restructure the access beyond just simply having better access more secure access and as you said VPN and multi-factor cause in fact, you might not be able to implement those things just in the timely manner which you have, as we said, this was a light switch moment. >> Yeah I think definitely the it's something to think about in these emergency light switch moments, what is the easiest way and there's three parties involved. You've got the security folks who are concerned about maintaining a level of continuity with the access to their data. But you also have the end user and they have to do their job. It has to be easy enough for them to be able to do, without having to have a lot of special training. And let's not forget the IT Helpdesk, either. They are getting overwhelmed with requests for about basic technology use and about getting access to the basic resources. The last thing you want to do is pile on a whole bunch of new lockouts. And, you know, barriers have been put in front of users, that can overwhelm them. So you kind of have to think about all three parties, when you're developing a solution for remote workforce. >> All right, and I presume the bad guys are not taking holiday, seeing this opportunity as again, we're constantly talking about this increasing attack surface. It just got a whole lot bigger for the bad guys. >> It certainly did. I mean, if you think about the attack surface, it used to be that if they could get past your network barrier, then they were in. And so he was very concentrated around securing the network. As you start adopting more mobile and cloud applications, now your attack surface becomes all the resources are out in the cloud. Now, when you take all of your workers and disperse them to home, each one of their own systems and networks becomes an extension of that attack surface. And so anything you can do to narrow and lessen the attack surface by making sure you have good user verification, device validation, and other layers of intelligence to help you monitor that access. It reduces the scope to everyone on Earth, from any device on Earth, to just the people that you you trust and if identified, and that's why we talked to our our customers about is putting these layers in that can balance that security, but also provide a more friction free user experience and that's the real trick. >> All right, so I'm just curious to get your take you've been in the business for a long time. And kind of the state of passwords, you know, is this just something we're stuck with forever? Do you see in the not too distant future? Or medium future? Passwords going away? I mean, we've got biometric stuff now, you can touch your phone, you can read your iris, but those things can be spoofed as well. Where do you see, you know, kind of the passwords evolving and what's going to take its place? >> You know, it's a little bit like the clothes in the back of my closet, you can never quite get rid of everything. And I think passwords are will always be with us in some form, because they're baked into technology that's been around forever. As a side note, you've probably heard about these IRS checks going out. And there being problems in some states because these stimulus checks are dependent on systems that were built 50 years ago. And so technology kind of lives forever in some form. So we can't necessarily get rid of passwords, but there are two things we can do, one is we can never depend on passwords alone to secure access, we can layer on, multi-factor authentication and artificial intelligence to determine risk level and put an additional set of factors in front of the user. But we can also develop new applications and technologies, with more of what is being known as a password list experience, which is sort of an ideal thing. And we have some experience with modern technology like facial recognition on our iPhone or a fingerprint on our PC. Those types of experiences can be built in and before COVID happened, I'd say that one of the big trends of 2020 was this idea of password list access. And we have actually recently announced some of our own password capabilities, but it was a hot trending topic. And I think will continue to be because not only is it a more secure experience, but it's also much easier for end users and they would prefer to have a one click access rather than having to remember a complex string that they have changed in 90 days. >> I was going to say, do you think it's an accelerant? Or in terms of having this alternative access method? Or is it a pullback because people are hunkering down, but it sounds on those two attributes, that it's a better thing. >> I think definitely in >> The more secure that seems pretty straightforward. >> Yes, I think definitely, in the medium and long term, this will accelerate the trend. In the short term, yes. Everything is being focused on just enabling those remote users. There was a actually a recent survey done by Mayfield, with their collection of CSOs and CTOs, asking them what the top priorities were in the short term. And of course, the number one priority for IT leaders is enabling that remote workforce. But number two in the short term is actually security enabling that says not only enabling users to work from home productively, but making sure that security is keeping track. So I don't think they've lost sight even in the short term, although I think they're focused on very tactical goals related to scaling out the solutions and supporting their end users. In the medium term and in the long term, this is going to have lasting effects. We know that the remote workforce trend was accelerated and there's no turning back. Companies are going to be more remote, they're going to be more comfortable with remote models. And so having better stronger, better experiences and stronger authentication experiences will be part of how we do things going forward. >> Well, Cory, in everywhere we go, security has to get baked into everything. So it's no longer a bolt in is, as you well know, and so it's not surprising that that's right in there with supporting those remote people cause they got access to the keys to the kingdom. You just can't let that get out there. So give you the final word once we come out of COVID and in terms of, you know, looking directly at what that's driving in terms of priorities. What are some of the other priorities that you hope to get back to, once we kind of get through this period? >> Well, I mean, I think clearly, we're seeing the effect on certain industries like travel and hospitality and others, we certainly and we tell,, we certainly hope that those businesses are able to come back strong. So those are some of the things we're looking forward to. But we know a lot of our customers are really wanting to not just respond to the current activities that are happening, but they want to build their businesses. They want to build better user experiences, they want to put out new digital experiences. We know from the survey as well, from Mayfield that increasing acceleration towards adopting cloud, and towards the digital transformation of user and business processes is going to be key. And so that's what we see the future is not just in providing security to prevent the bad guy, but to enable these new digital experiences and to accelerate these trends like move to cloud, identity and access management is fundamental to all of those efforts. And we see that as being a very positive thing. And hopefully this will end up serving as a catalyst to spurred and acceleration of those adoptions. >> Well, I think there's no doubt about it. I mean, we're not going to go back and the longer this thing goes on, the more new habits are formed, and people aren't just going to want to go back to the old ways. So I think there's no doubt about it. And I really appreciate you sharing your insights. Again, Cory has written a ton of stuff. There's blogs all over the place, do a quick search on Cory Williams with an E, and you'll find some of his blog posts and thanks for taking a few minutes with us here today, Cory. >> You bet, thank you, Jeff. >> All right, he's Corey, I'm Jeff. You're watching the cube. We're in our Palo Alto studios. Stay safe out there, and we'll see you next time. Thanks for watching. (bright music)
SUMMARY :
Narrator: From the Cube studios in Palo Alto in Boston, As you know, everyone is going through this thing together. Hey, great to see you. and then you know, kind of all these collateral impacts and how our mindset about, just about everything, So just to be, you know, kind of thrown in Yeah and it literally happened that quickly. So let's talk about you know, kind of what you do and for organizations to provide that access in the room you know, that creates all kinds of challenges, And I've limited their access to just what they need and applications in order to do their business. So you and one of the articles that I saw and have one click access to those protected cause in fact, you might not be able and they have to do their job. All right, and I presume the bad guys to just the people that you you trust and if identified, And kind of the state of passwords, you know, to secure access, we can layer on, I was going to say, do you think it's an accelerant? they're going to be more comfortable with remote models. and in terms of, you know, looking directly at what that's and business processes is going to be key. and people aren't just going to want Stay safe out there, and we'll see you next time.
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Corey Quinn, The Duckbill Group | AWS re:Inforce 2019
>> Announcer: From Boston, Massachusetts it's The Cube. Covering AWS re:Inforce 2019. Brought to you by Amazon Web Services and it's ecosystem partners. >> Hey, welcome back everyone. This is The Cube's live coverage of AWS re:Inforce in Boston, Massachusetts. I'm John Furrier with Dave Vallante. This is re:Inforce. This is the inaugural conference for AWS on the security and Cloud security market. A new category being formed from an events standpoint around Cloud security. Our next guest is Cube alumni guest analyst Corey Quinn, and Cloud Economist with the Duckbill Group. Good to see you again. Great to have you on. Love to have you come back, because you're out in the hallways. You're out getting all the data and bringing it back and reporting. But this event, unlike the other ones, you had great commentary and analysis on. You were mentioned onstage during the Keynote from Stephen Smith. Congratulations. >> Thank you. I'm still not quite sure who is getting fired over that one, but somehow it happened, and I didn't know it was coming. It was incredibly flattering to have that happen, but it was first "Huh, awesome, he knows who I am." Followed quickly by "Oh dear, he knows who I am." And it, at this point, I'm not quite sure what to make of that. We'll see. >> It's good news, it's good business. All press is good press as they say, but let's get down to it. Obviously, it's a security conference. This is the inaugural event. We always love to go to inaugural events because, in case there's no second event, we were there - >> Corey: Oh yes >> for one event. So, that's always the case. >> Corey: Been there since the beginning is often great bragging rights. And if there isn't a second one, well, you don't need to bring it up ever again. So, they've already announced there's another one coming to Houston next year. So that'll be entertaining. >> So a lot of people were saying to us re:Inforce security event, some skepticism, some bullish on the sector. obviously, Cloud is hot. But the commentary was, oh, no one's really going to be there. It's going to be more of an educational event. So, yeah, it's more of an educational event for sure. That they're talking about stuff that they can't have time to do and reinvent. But there's a lot of investment going on there. There are players here from the companies. McAfee, you name the big name companies here, they're sending real people. A lot of biz dev folks trying to understand how to build up the sector. A lot of technical technologists here, as well. Digging in to some of the deep conversations. Do you agree? What's your thoughts of the event? >> I'm surprised, I was expecting this to be a whole bunch of people trying to sell things to other people, who were trying to sell them things in return, and it's not. There are, there are people who are using the Cloud for interesting things walking around. And that's fantastic. One thing that's always struck me as being sort of strange, and why I guess I feel sort of spiritually aligned here if nothing else. Is cost and security are always going to be trailing functions. No company is excited to invest in those things, until immediately after they really should have been investing in those things and weren't. So with time to market, velocity are always going to be something much valuable and important to any company strategically. But, we're seeing people start to get ahead of the curve in some ways. And that's, it's refreshing and frankly surprising. >> What is the top story in your mind? Top three stories coming out of re:Inforce. From industry standpoint, or from a product standpoint, that you think need to be told or amplified, or not being told, be told? >> Well there's been the stuff that we've seen on the stage and that's terrific. And, I think that you've probably rehashed those a fair bit with other guests. For me, what I'm seeing, the story that resonates as I walk around the Expo Hall here. Is we're seeing a bunch of companies that have deep roots in data centered environments. And now they're trying to come up with stories that resonate with Cloud. And if they don't, this is a transformational moment. They're going to effectively, likely find themselves in decline. But, they're not differentiating themselves from one another particularly well. There are a few very key things that we're seeing people operate within. Such as, with the new port mirroring stuff coming out of NVPC Traffics. You're right. You have a bunch of companies that are able to consume those, or flow logs. If you want to go back in time a little bit, and spit out analysis on this. But you're not seeing a lot of differentiation around this. Or, Hey we'll take all your security events and spit out the useful things. Okay, that is valuable, and you need to be able to do that. How many vendors do you need in one company doing the exact same thing? >> You know, we had a lot of sites CSO's on here and practitioners. And one of the comments on that point is Yeah, he's like, "Look I don't need more alerts." "I need things fixed." "Don't just tell me what's going on, fix it." So the automation story is also a pretty big one. The VCP traffic mirror, I think, is going to be just great for analytics. Great for just for getting that data out. But what does it actually impact In the automation piece? And the, okay there's an alert. Pay attention to it or ignore it. Or fix it. Seems to be kind of the next level conversation. Your thoughts around that piece. >> I think that as we take a look at the space and we see companies continuing to look at things like auto remediation. Automation's terrific, until the first time it does something you didn't want it to do and takes something down. At which point no one trusts it ever again. And that becomes something hard to tend to. I also think we're starting to see a bit of a new chapter as alliance with this from AWS and it's relationship with partners. I mean historically you would look at re:Invent, and you're sitting in the Expo Hall and watching the keynote. And it feels like it's AWS Red Wedding. Where, you're trying to see who's about to get killed by a feature that just comes out. And now were seeing that they've largely left aspects of the security space alone. They've had VPC flow logs for a long time, but sorting through those yourself was always like straining raw sewage with your teeth. You had to find a partner solution or build something yourself out of open source tooling from spit and duct tape. There's never been a great tool there. And it almost feels like they're leaving that area, for example, alone. And leaving that as an area rife for partners. Now how do you partner with something like AWS? That's a hard question to answer. >> So one of the other things we've heard from practitioners is they don't want incrementalism. They're kind of sick of that. They want step functions, that do as John said, remediate. >> Corey: Yeah. So, like you say, you called it the Red Wedding at the main stage. What does a partner have to do to stay viable in this ecosystem? >> Historically, the answer to that has always been to continue innovating ahead of the bow wave of AWS's own innovation. The problem is you see that slide that they put on in every event, that everyone who doesn't work at AWS sees. That shows the geometric increase in number of feature and service releases. And we all feel this sinking sensation of not even the partner side. But, they're releasing so much that I know some of that is going to fix things for my company, but I'll never hear it. Because it's drowned in the sheer volume of what they're releasing. AWS is rapidly increasing their pace of innovation to the point where companies that are not able to at least match that are going to be in for a bad time. As they find themselves outpaced by the vendor they're partnering with. >> And you heard Liberty Mutual say their number one challenge was actually the pace of Cloud. Being able to absorb all these new features >> Yes. >> And so, you mentioned the partner ecosystem. I mean, so it's not just the partners. It's the customers as well. That bow is coming faster than they can move. >> Absolutely. I can sit here now and talk very convincingly about services that don't exist. And not get called out on them by an AWS employee who happens to be sitting here. Because no one person can have all of this in their head anymore. It's outpaced most people's ability to wrap their heads around that and contextualize it. So people specialize, people focus. And, I think, to some extent that might be an aspect of why we're seeing re:Inforce as its own conference. >> So we talked a lot of CSO's this trip. >> Yeah. >> John: A lot of one on ones. We had some interviews. Some private meetings. I'm going to read you a list of key areas that they brought up as concern. I want to get you're reaction to. >> Sure. >> You pick the ones out you think are very relevant. >> Sure. >> Speedily, very fast. Vendor lock in. Spend. >> Not concerned. Yep. Security Native. >> Yeah. >> Service provider supplier relationship. Metrics, cloud securities, different integration, identity, automation, work force talent, coding security, and the human equation. There were all kind of key areas that seemed to glob and be categorically formed. Your thoughts to those. Which ones do you think jump out as criticalities on the market? >> Sure. I think right now people talking about lock in are basically wasting their time and spinning their wheels. If you, for example, you go with two cloud providers because you don't want to be locked into one. Well now there's a rife partner ecosystem. Because translating things like IAM into another provider's environment is completely foreign. You have to build an entire new security model on top of things in order to do that effectively. That's great. In security we're seeing less of an aversion to lock in than we are in other aspects of the business. And I think that is probably the right answer. Again, I'm not partisan in this battle. If someone wants to go with a different Cloud provider than AWS, great! Awesome! Make them pick the one that makes sense for your business. I don't think that it necessarily matters. But pick one. And go all in on that. >> Well this came up to in a couple of ways. One was, the general consensus was, who doesn't like multi Cloud? If you can seamlessly move stuff between Clouds. Without having to do the modification on all this code that has to be developed. >> Who wouldn't love that? But the reality is, doesn't exist. >> Corey : Well. To your point, this came up again, is that workplace, workforce talent is on CSO said "I'm with AWS." "I have a little bit of Google. I could probably go Azure." "Maybe I bought a company with dealing some stuff over there." "But for the most part all of my talent is peaked on AWS." "Why would I want to have three separate security teams peaking on different things? When I want everyone on our stack." They're building their own stacks. Then outsourcing or using suppliers where it supports it. >> Sure. >> But the focus of building their own stacks. Their own security. Coding up was critical. And having a split competency on code bases just to make it multi, was a non starter. >> And I think multi Cloud has been a symptom. I mean, it's more than a strategy. I think it's in a large part a somewhat desperate attempt by a number of vendors who don't have their own Cloud. To say Hey, you need to have a multi Cloud strategy. But, multi Cloud has been really an outcome of multiple projects. As you say, MNA. Horses for courses. Lines of business. So my question is, I think you just answered it. Multi Cloud is more complex, less secure, and probably more costly. But is it a viable strategy for things other than lock in? >> To a point. There are stories about durability. There's business reasons. If you have a customer who does not want their data living one one particular Cloud provider. Those are strategic reasons to get away from it. And to be clear, I would love the exact same thing that you just mentioned. Where I could take what I've built and run that seamlessly on other providers. But I don't just want that to be a pile of VM's and maybe some disc. I want those to be the higher level services that take care of massive amounts of my business for me. And I want to flow those seamlessly between providers. And there's just no story around that for anything reasonable or modern. >> And history would say there won't really ever be. Without some kind of open source movement to - >> Oh yes. A more honest reading of some of the other cloud providers that are talking about multi cloud extensively translates that through a slight filter. To, we believe you should look into Multi Cloud. Because if you're going all in on a single provider there is no way in the world it's going to be us. And that's sort of a challenge. If you take a look at a number of companies out here. If someone goes all in on one provider they will not have much, if anything, to sell them of differentiated value. And that becomes the larger fixture challenge for an awful lot of companies. And I empathize with that, I really do. >> Amazon started to do a lot of channel development. Obviously their emphasis on helping people make some cash. Obviously their vendors are, ecosystems a fray. Always a fray. So sheer responsibility at one level is, well we only have one security model. We do stuff and you do stuff. So obviously it's inherently shared. So I think that's really not a surprise for me. The issue is how to get successful monetization in the ecosystem. Clearly defining lines of, rules of engagement, around where the white spaces are. And where the differentiation can occur. Your thoughts on how that plays out. >> Yeah. And that's a great question. Because I don't think you're ever going to get someone from Amazon sitting in a room. And saying Okay, if you build a tool that does this, we're never, ever, ever going to build a thing that does that. They just launched a service at re:Invent that talks to satellites in orbit. If they're going to build that, I don't, there's nothing that I will say they're never going to get involved with. Their product strategy, from the outside, feels like it's a post it note that says Yes on it. And how do you wind up successfully building and scaling a business around that? I don't have a clue. >> Eddie Jafse's on the record here in The Cube and privately with me on my reporting. Saying never say never. >> Never say never. >> We'll never say never. So that is actually an explicit >> Take him at his word on that one. >> Right. And I'm an independent consultant. Where my first language is sarcasm. So, I basically make fun of AWS in the newsletter and podcast. And that seems to go reasonably well. But, I'm never going to say that they're not going to move into self deprecation as a business model. Look at some of their service names. They're clearly starting to make inroads in that space. So, I have to keep innovating ahead of that bow wave. And for now, okay. I can't fathom trying to build a business model with a 300 person company and being able to continue to innovate at that pace. And avoid the rapid shifts as AWS explores on new offers. >> And I what I like about why, well, we were always kind of goofing on AWS. But we're fanboys as well, as you know. But what I love about AWS is that they give the opportunity for their partners. They give them plenty of head's up. It's pretty much the rules of engagement is never say never. But if they're not differentiating, that's their job. >> Corey: Yeah. >> Their job is to be better. Now one thing Amazon does say is Hey we might have a competing service, but we're always going to favor the customer. So, the partner. If a customer wants an Amazon Cloud trail. They want Cloud trail for a great example. There's been requests for that. So why wouldn't they do it? But they also recognize it's bus - people in the ecosystem that do similar things. >> Corey: Yeah. >> And they are not going to actively try to put them out of business, per se. >> Oh yeah! One company that's done fantastically well partnering with everyone is PagerDuty. And even if AWS were to announce a service that wakes you up in the middle of the night when something breaks. It's great. Awesome. How about you update your status page in a timely fashion first? Then talk about me depending on the infrastructure that you run to tell me when the infrastructure that you run is now degraded? The idea of being able to take some function like that and outsource worked well enough for them to go public. >> So where are the safe points in the ecosystem? So obviously a partner that has a strong on-prem presence that Amazon wants to get access to. >> That's a short term, or maybe even a mid term strategy. Okay. Professional services. If you're Accenture, and Ernie Young, and Deloitte, PWC, you're probably okay. Because that's not a business that Amazon really wants to be in. Now they might want to, they might want to automate as much to that as possible. But the world's going to do that anyway. But, what's your take where it's safe? >> I would also add cost optimization to that. Not from a basis of technical capability. And I think that their current tooling is disappointing. I'd argue that cost explorer and the rest of their billing situation is the asterisk next to customer obsession if we're being perfectly honest. But there's always going to be some value in an external party coming in from that space. And what form that takes is going to change. But, it is not very defensible internally to say our Cloud spend is optimized, because the vendor we're writing those large checks to tells us it is. There's always going to be a need for some third-party validation. And whether that can come through software? >> How big is that business? >> It's a great question. Right now, we're seeing that people are spending over 30 billion dollars a year on AWS and climbing. One thing we can say with a certainty in almost every case is that people's Cloud bills are not getting smaller month over month. >> Yep. >> So, it's a growing market. It's one that people feel incredibly acutely. And when you get a few drinks into people and they start complaining about various aspects of Cloud, one of the first most common points that comes up is the bill. Not that it's too high, but that it is inscrutable. >> And so, just to do a back of napkin tam, how much optimization potential is there? Is it a ten percent factor? More? >> It depends on the level of effort you're willing to invest. I mean, there's a story for almost environments where you can save 70% on your Cloud bill. All you have to do is spend 18 months of rewriting everything to use serverless primitives. Six of those months you'll be hard down across the board. And then, wait where did everyone go? Because no one's going to do that. >> Dave: You might be out of business. So it's always a question of effort spent doing optimization, versus improving features, speeding time to market and delivering something that will generate for more revenue. The theoretical upside of cost optimization is 100% of your Cloud bill. Launching the right service or product can bring in multiples of that in revenue. >> I think my theory on differentiation, Dave, is that I think Amazon is basically saying in so many words, not directly. But it's my interpretation. Hold on to the rocket ship of AWS as long as you can. And if you can get stable, hold on. If you fall off that's just your fault, right? So, what that means is, to me, move up the stack. So Amazon is clearly going to continue to grow and create scale. So the benefits to the companies create a value proposition that can extract rents out of the marketplace from value that they create on the Amazon growth. Which means, they got to lock step with Amazon on growth. And cost leap, pivot up to where there's space. And Amazon is just a steam roller that will come in. The rocket ship that's going so fast. Whatever metaphor. And so people who just say We made a deal with Amazon, we're in. And then kind of sit idle. Will probably end up getting spun off. I mean, cause it's like they fall off and Amazon will be like All right so we did that. You differentiate enough, you didn't innovate enough. But, they're going to give everyone the opportunity to take a place with the growth. So the strategy, management wise, is just constantly push the envelope. >> So that's implicit in the Amazon posture. What's explicit in Amazon's posture is build applications on our platform. And you should be okay. You know? For a while. >> Yeah. And again, I think that a lot of engineers get stuck in a trap of building something and spending all their time making their code quality as best as possible. But, that's not going to lead to a business outcome one way or another. We see stories of companies hitting success with a tire fire of an infrastructure all the time. Twitter used to display massive downtime until they were large enough to justify the time and expense of a massive rewrite. And now Twitter is effectively up all the time. Whether that's good or not is a separate argument. But, they're there. So there's always going to be time to fix things. >> Well the Twitter example is a great example. Because they built it on rails. >> Yes. >> And they put it on Amazon Cloud. It was just kind of a hack, and then all of the sudden Boom, people loved it. And then, that's to me, the benefit of Cloud. One you get the scape velocity, the investment to start Twitter was fairly low, given what the success was. And then they had to rewrite, because the scale was bursting up. That's called prototyping. >> Oh yeah. >> That's what enterprises have to do. This is the theme of, agile. Get started as a theme, just dig in. Do a hack up font. But don't get confuse that with scale. That's where the rubber meets the road. >> Right and the, Oh Cloud isn't for us because we're an exception case. There are very few companies for whom that statement is true in the modern era. And, do an honest analysis first, before deciding we're going to build our own data centers because we can do it for cheaper. If you're Dropbox, putting storage in, great. Otherwise you're going to end up in this story where Oh, well, we have 20 instances now, so we can do this cheaper in Iraq somewhere. I will bet you a house you're wrong. But okay. >> Yeah. People are telling me that. Okay final question for you. As you've wandered around and been in the sessions, been in the analyst thing. What are some slice of life commentary stories you've bumped into that you found either funny, clever, insulting, or humorous? What's out on the floor? What are some of the conversations? >> One of the best ones was a company I'm not going to name, but the story they told was fantastic. They have, they're primarily on Azure. But they also have a strong secondary presence with AWS, and that's fascinating to me. How does that work internally? It turns out their cloud of choice is Azure. And they have to mandate that with guardrails in place. Because if you give developers a choice they will all go and build on AWS instead. Which is fascinating. And there are business reasons behind why they're doing what they're doing. But that story was just very humorous. I can't confirm or deny whether it was true or not. Because it was someone with way too much to drink telling an awesome story. But the idea of having to forcibly drag your developers away from a thing in a favor of another thing? >> That's like being at a bad party. It's like Oh, the better party is over there. All my friends are over there. >> But they have a commitment to Microsoft software estate. So, that's likely why they're. >> They just deal with Microsoft. >> And I'm not saying this is necessarily the wrong approach. I just find it funny. >> Might be the right business decision, but when you ask the developers, we see that all the time, John. >> All the time. I mean I had a developer one time come to me and start, he like "Look, we thought it would be great to build on Azure. We were actually being paid. They were writing checks to incent us. And I had a revolt. Engineers were revolting. Because the reverse proxies as there was cobbled together services. And they weren't clean native services and primitives. So the engineers were revolting. So they, we had to turn down the cash from Microsoft and go back to Amazon." >> Azure is much better now, but they have to outrun that legacy shadow of at first, it wasn't great. And people try something once, "That was terrible!" Well would you like to try it again now? "Why would I do that? It was terrible!" And it takes time to overcome that knee-jerk reaction. >> Well, but to your point about the business decision. It might make business sense to do that with Microsoft. It's maybe a little bit more predictable than Amazon is as a partner. >> Oh the way to optimize your bill on another Cloud provider that isn't AWS these days is to call up your account rep and yell at them. They're willing to buy business in most cases. That's not specific to any one provider. That's most of them. It's challenging to optimize free, so we don't see the same level of expensive bill problems in most companies there as well. >> Well the good news is on Microsoft, and I was a really big critic of Azure going back a few years ago. Is that they absolutely have changed their philosophy going back, I'd say two, three years ago. In the past two years, particular 24 months, they really have been cranking. They've been pedaling as fast as they can. They're serious. There's commitment from the top. And then they tell us, so there's no doubt. They're doing it also with the Kubernetes. What they're seeing, as they're doing is phenomenal. So... >> Great developer jobs at Microsoft. >> They're in for the long game. They're not going to be a fad. No doubt about it. >> No. And we're not going to see for example the Verizon public Cloud the HP public Cloud. Both of which were turned off. The ones that we're seeing today are largely going to be to stay of the big three. Big four if we include Alibaba. And it's, I'm not worried about the long term viability of any of them. It's just finding their niche, finding their market. >> Yeah, finding their lanes. Cory. Great to have you on. Good to hear some of those stories. Thanks for the commentary. >> Thank you. >> As always great guest analyst Cube alumni, friend, analyst, Cory Quinn here in the Cube. Bringing all the top action from AWS re:Inforce. Their first inaugural security conference around Cloud security. And Cube's initiation of security coverage continues, after this break. (upbeat electronic music)
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Brought to you by Amazon Web Services Great to have you on. to have that happen, but it was first We always love to go to inaugural events So, that's always the case. another one coming to Houston next year. they can't have time to do and reinvent. No company is excited to invest in those things, What is the top story in your mind? to be able to do that. And one of the comments on that point is And that becomes something hard to tend to. So one of the other things we've heard What does a partner have to do Historically, the answer to that And you heard Liberty Mutual say their I mean, so it's not just the partners. And, I think, to some extent that might I'm going to read you a list of key areas Speedily, very fast. Not concerned. Your thoughts to those. to lock in than we are in all this code that has to be developed. But the reality is, doesn't exist. "But for the most part all of my talent just to make it multi, was a non starter. And I think multi Cloud has been a symptom. And to be clear, I would love the exact Without some kind of open source movement to - And that becomes the larger fixture challenge Amazon started to do a lot of channel development. that talks to satellites in orbit. Eddie Jafse's on the record here in The Cube So that is actually an explicit And that seems to go reasonably well. And I what I like about why, well, Their job is to be better. And they are not going to actively try The idea of being able to take some So obviously a partner that has a strong on-prem presence as much to that as possible. But there's always going to be in almost every case is that people's Cloud bills And when you get a few drinks into people of rewriting everything to use serverless primitives. speeding time to market and delivering the opportunity to take a place with the growth. So that's implicit in the Amazon posture. So there's always going to be time to fix things. Well the Twitter example is a great example. the investment to start Twitter was fairly low, This is the theme of, agile. I will bet you a house you're wrong. What are some of the conversations? And they have to mandate that with guardrails in place. It's like Oh, the better party is over there. But they have a commitment to Microsoft software estate. And I'm not saying this is necessarily the wrong approach. Might be the right business decision, but when you one time come to me and start, he like And it takes time to overcome that knee-jerk reaction. It might make business sense to do that with Microsoft. is to call up your account rep and yell at them. Well the good news is on Microsoft, and I was They're not going to be a fad. going to be to stay of the big three. Great to have you on. And Cube's initiation of security coverage
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Corey Quinn, The Duckbill Group | AWS Public Sector Summit 2019
>> live from Washington D. C. It's the Cube covering aws public sector summit DC brought to you by Amazon Web services. >> Welcome back, everyone to the cubes Live >> coverage of a ws public sector summit here in Washington D. C. I'm your >> host Rebecca Night, along with my co host, John >> Furrier. We're here with Cory Quinn, Cloud Economist The Duck Billed group and a cube host at large. Welcome. Welcome to our show. A medium >> at best, most days. But we'll see what happens when ever expanding. Someday I'll be a 10 x engineer, but not today. >> Right? Right. Exactly. >> Next host. Exactly. >> There we go, >> Cloud. Stand up on the side. We need to mention that >> Yes, generally more cloud improv. But no one believes that. It's off the cuff. So we smile, we nod, we roll with Tio. Yeah, no one wants to hear me sing in any form. >> I promise. Strapping So, Cory, you have been here. You are on the ground having great conversations with people here. 18,000 people at this summit Give us give our viewers a low down on the vibe. The energy What? What do you hear? Very different >> feeling in the commercial summits you're seeing. People are focusing on different parts of the story, and one thing I find amusing is talking to people who work in the public sector. Show up in their first response is, Oh, I'm so behind and then you go to the commercial summit. You talk to people who are doing bleeding edge things, and their response is, Oh, I'm so behind and everyone thinks that they're falling behind the curve and I'm >> not sure how >> much of that is a part of people just watching a technology. Events outpace them versus the ever increasing feature velocity. If they show on slide year over year over year, consistent growth and people feel like they're being left in the dust, it's it's overwhelming. It's drinking from a fire hose. And I don't think that that gets any easier when you're talking to someone in public sector where things generally move in longer planning cycles because they definitional have to, and I'd argue should, >> but you should help them, make them feel better and say, Don't worry. The private sector feels the same way. Not just everyone >> has these problems. That's that's the poor little challenge of this is everyone believes that if you go to the one magic company, their environment is going to be wonderful. They're adopting everything. It doesn't exist. I've gone into all of the typical tech companies you would expect and talk to people. And everyone wants you for three or four drinks into them, gets very honest and starts crying. What would its higher fire their own environment is? It says a lot of conference. We're going around. Here's how we built this amazing thing as a proof of concept is what the part they don't say or for this one small, constrained application. People are trying to solve business problems, not build perfect architecture. And that's okay. >> Yeah, process. They're not. They're not businesses, their agencies. As you said, they're like, slow as molasses when it comes to moving speed. And you could even see Andy Jazzy during his fireside Shep. He's already studying, laying the groundwork. Well, >> once you're in the >> cloud, here's how you know the adoption level so you can see that it's land not landing expand like the enterprise, which is still slow. It's land, get the adoption and then expand, So the public sector clearly has a lot of red tape. I mean, no doubt about it. >> That means anyone who'd argue that point >> chairman's like 1985. It's like, you know, hot tub time machine, you know, nightmare. But Andy Jazz, he also says on differently to heavy lifting is what they want to automate away. That's the dream. That's the That's the goal. Absolute. It's hard. This is the real challenge. Is getting the public sector adopted getting the adoption, your thoughts when what you're hearing people are they jumping in? They put a toe in the water, kicking the tires. As Andy said, >> all of the above and more. I think it's a very broad spectrum and they mentioned there. I think they were 28,000 or 12,000 non profit organizations that they wind up working with as customers and they all tend to have different velocities across the board as they go down that path. I think that the idea that there's one speed or you can even draw a quick to line summary of all the public sector is a bit of a Basile explanation. I see customers are sometimes constrained by planning cycles. There's always the policies and political aspects of things where if you wind up trying to speed things up, you're talking to some people who will not have a job. If you remove the undifferentiated heavy lifting because that's been their entire career, we're going to help you cut waste out of your budget. Well, that's a hard sell to someone who is incentivized based upon the size of the budget that they control it. You wind up with misaligned incentives, and it's a strange environment. But the same thing that I'm seeing across the corporate space is also happening in public sector. We're seeing people who are relatively concerned about where they're going to hire people from what those people look like, how they're going to transform their own organizations. Digital transformations, attired term. >> And it's like you have rosy colored glasses on too much. You're gonna miss the big picture. You gotta have a little bit of skepticism. I think to me governments always had that problem where I'm just gonna give up. I'm telling different. I can't get the outcome I want, because why even try? Right? I think now, with cloud what I hear Jazzy and Amazon saying is. Hey, at least you get some clear visibility on the first position of value, so there's some hope there, right? So I think that's why I'm seeing this adoption focus, because it's like they're getting the customers. For instance, like I'm a university. I could be a professor, but my credit card down my university customer, I got a couple instances of PC to so ding and another one to the 28,000 >> exactly number of customers is always a strange >> skeptical there. But now, for the first time, you, Khun got should go to a team saying, Hey, you know all that B s about not get the job done, you can get it with clouds. So it's gettable. Now it's attainable. It's not just aspirations. >> Movers really will make the difference. In the end, with the university customer's question, the people who were in that swing >> the tide can that be a generational shift, a deb ops mindset in government? That's a big question. >> Well, they have some advantages. For example, we took a look at all the Gulf cloud announcements and the keynote yesterday, and that must have been a super easy keynote to put together because they're just using the traditional Kino slides and reinvent 2014 because it takes time to get things certified as they moved through the entire pipeline process. And there's nothing inherently wrong with that. But the services that are going into come cloud or things that are tried and tested in a lot of other environments. There's an entire community out there. There's an established body of knowledge. So a lot of the path that government is walking down has already been from a technical perspective paid for them. >> I want to riff on an idea on to make a proposal with you here in real time. You're I think what we should do is make a proposal to the U. S. Government that we basically take equity in the agencies and then take them public. >> That's not a bad idea, absolutely not about commercialized. >> The entities create a stock option program, Cory, because listen, if I'm if I'm a talent, why would I gotta work for an agency when I could make three times Mohr get public and be rich, and that's the problem with talent. You walk around the expo for here. The booths are much smaller, and I didn't understand that at first, and then it clicked for me. If you want to sell services to government, you don't buy a bigger booth. You buy a Congress person and it turns out those air less expensive. That's how acquisitions tend to work in this space. So folks walking around or not, generally going to be the customers that buy things. People walking around in many cases are the talent and looking for more talent. And it does become extremely compelling to have those people leave public sector and go into private sector. In some cases where we'll pay you three times more and added bonus most days, this is America. After all, no one's shooting at you, so that does your >> cloud. Economists were kind of joking about your title, but if you think about it, there are economics involved. It's lower cost, faster, time to value. But what we're getting at is an incentive system. So you think fiscal monetary policy of incentives. So you know, Rebecca, this this This is the challenge that the policy guys gotta figure because the mechanisms to get stuff done is by the politicians or do this or do that. We're getting at something, really, to the heart of human beings, that mission of the mission of the agency or objective they're doing for the labor of love or money? Yes, Reed, why not create an incentive system that compensate? >> You think That's incentive system for taxpayers, though, too, in the sense of >> if I can see the trillions of dollars on the >> budget, a lot of what >> governments do shouldn't necessarily be for sale. I think the idea of citizen versus customer tends to be a very wide divergence, and I generally pushback on issues to attempt, I guess, convinced those into the same thing. It's you wind up with a very striated, almost an aristocracy Socratic society. >> I don't think that tends >> to lead anywhere. Good way. Everyone is getting political today for some reason. >> Well, I >> mean fireside chat to digital >> transformations. People process technology. You can superimpose that onto any environment where those public policy or whatever or national governments, the people, his issues there, processes, issues, technologies is each of one of them have their own challenge. Your thoughts on public sectors challenges opportunities. Four people process technology. >> You have to be mission driven for starters in order to get the people involved. As far as the processes go, there are inherently going to be limitations sometimes and easily observable in the form of different regulatory regimes that apply to these different workloads. And when we talk about the technology well, we're already seeing that that is becoming less of a gap over time. What used to be that o on ly we can secure a data center well enough from a physical security standpoint, there's a quote from the CIA that said on its worst day that cloud was cloud. Security was better than any on premises environment that they could build. And there's something to be said for that. Their economies of scale of like by >> the tech gaps going away. Almost zero yes. So if that OK, text, good check training fault of the people side. Absolute awareness competency processes a red tape automation opportunity. That could be. >> But this is also not to assume that the commercial world has unlock either. Where does the next generation come from? You talk to most senior cloud folks these days and most of us tend to have come up from working help desks being grumpy, you nexus in men's or you nexus movement because it's not like there's a second kind of those and we go up through a certain progression. Well, those jobs aren't there anymore. They've been automated away. The road that we walked is largely closed. Where does the next generation come from? I don't have a great answer. >> Talent question is a huge one. This is going to be the difference. Rebecca. We were riffing on this on our opening. >> It's the only one. >> Your thoughts. I mean, were you even hearing all this stuff and you've been researching this? What? Your thoughts. >> I think that we need to think more. I think tech companies need to think more broadly about where they're going to get this next generation of people, and they don't need to necessarily be people who have studied CS in school. Although, of course we need those people too. >> But the people with the bright, the creative, the expansive world views who are thinking about these problems and can learn >> the tech, I mean the tough guy, you know why >> block change you into a nice CEO and everyone gets >> rich, but I think when Jessie was saying today during his fireside, in the sense of we need to make sure that we're building tools, that >> you don't need to be a machine learning expert to deploy, you know we need to make simpler, more intuitive tools, and then that's really important here. >> Amazon does well in that environment about incentives. >> I think that >> one thing that the public sector offers that you don't often see in the venture start of world or corporate America or corporate anywhere, for that matter, is the ability to move beyond next quarter, planning the ability to look at long term projects like What >> does >> it take to wind up causing significant change across the world? Where is it take to build international space Station? You're not gonna be able to ship those things 180 days, no matter how efficiently you build things. And I think that the incentives and as you build them, have to start aligning with that. Otherwise you wind up with government trying to compete on compensation with the private sector. I don't think that works. I think you may have an opportunity to structure alignments around sentence in a very different life. >> It's an open item on the compensation. Until they agree, we'll watch. It was ideas. We'll see what tracks. But to me, in my opinion, what I think's gonna be killer for game game one here. This of this revolution is the people that come out of the woodwork because cloud attracts attract smart people and smart people are leaning into the government with cloud. It was the other way around before the cloud people, I don't want to get involved in government, and that was a big ding on government attracting qualified people. So I think Cloud is going to attract some smart people that want to help for the purpose and mission of whatever the outcome of that political or agency or government initiative with a cyber security there. People will care about this stuff who want the social equity not so much, >> Yeah, I think that's >> going to be a wild card. I think we're going to see like a new might in migration of talented people coming into quote assist government. That's a work for government to figure out how to be better at whatever the competition is and that is going to be I think the first lever of you start to see new names emerge. This person who just changed the organization over here become a hero Dev Ops mindset being applied to new environments. >> And we've seen that to some extent with the U. S. Digital service with 18 half where you have industry leaders from the commercial side moving into public sector and working in government for a time and then matriculating back into the public sector and the private sector, I think that there winds up being a lot of opportunity for more programs like that of scaling this stuff out >> and career change and career passer tissue. And there is this more fluid iti. As you're saying, >> I think that money isn't everything. You know. There's a lot of research that shows up to a certain threshold of income. You >> don't get that much happier. I don't know if Jeff >> basis is that much happier than us. I mean, >> we live in a little more bank and say, you know, >> you see the other side of it, too, is you build all these things together where you have okay. What? >> What is it >> that moves people? What do they care about. It's not just money, and I think that the old styled the old are very strict hierarchy within organizations where things are decided by tenure. Service is a bit of a problem if you have someone who works for. The EPA has been doing a deep dive cloud work for 10 years. There's nothing specific to the EPA about what that person has mastered. They shouldn't be able to laterally transition into the FDA, for example, >> Jackson Fireside Chat, Those interesting point about the fire phone that they talked about. And this is the transfer ability of skill sets and you getting at the thing that I will notice is that with Cloud attracts this interdisciplinary skill sets so you don't have to be just a coder. You khun, note how code works and be an architect, or you could be a change agent some somewhere else in an organization. So that's >> going to >> be interesting. That's not necessarily what how governments have always been siloed right? So can can these silos can these old ways of doing things. This is the question. This is why it's fun to cover this market. >> We're already >> seeing that in the public sector were being able to write code is rapidly transitioning into a very being very similar to I can speak French. Great. That's not a career in and of itself. That's a skill sad that unlocks of different right. A different career paths forward, but it doesn't wind up saving anything. It doesn't want a preserving its own modern aristocracy path forward or >> use the building an example. I don't have to learn how to pour concrete organ, right? The blueprints. Yes. So as we start getting into these systems conversations, you're going to start to see these different skill sets involved. Huge opportunity. If >> you're in >> school today and you're studying computer science, great learned something else, too, because the intersection between that and other spaces are where the knish opportunities are. That's the skill set of the future. That's where you're going to start seeing opportunities. Do not just succeed personally, but start to change the world. >> But Cory Great. Thanks for coming on and make an appearance and sharing what you found on the hallways. Good to see you. Coop con in Europe. Thanks for holding down the fort there. >> Of course I appreciate it. It was an absolute Bonner. >> Excellent. Great. Well, thank you so much. Thank >> you. I'm Rebecca Knight for John Furrier. Stay tuned. You are watching the Cube.
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aws public sector summit DC brought to you by Amazon Web services. Welcome to our show. But we'll see what happens when ever expanding. Right? Exactly. We need to mention that It's off the cuff. You are on the ground You talk to people who are doing bleeding edge things, and their response is, Oh, I'm so behind and everyone thinks And I don't think that that gets any easier when you're talking The private sector feels the same way. That's that's the poor little challenge of this is everyone believes that if you go to the one magic And you could even see Andy Jazzy during his fireside Shep. So the public sector clearly has a lot of red tape. But Andy Jazz, he also says on differently to heavy lifting is what they want that there's one speed or you can even draw a quick to line summary of all the public sector is a bit I think to me governments always had that problem where I'm just gonna give up. But now, for the first time, you, Khun got should go to a team saying, In the end, with the university customer's question, the tide can that be a generational shift, a deb ops mindset So a lot of the path that government is walking down has already been I want to riff on an idea on to make a proposal with you here in real time. and that's the problem with talent. that the policy guys gotta figure because the mechanisms to get stuff done is by the politicians I think the idea of citizen versus customer tends to be a very to lead anywhere. You can superimpose that onto any environment You have to be mission driven for starters in order to get the people involved. fault of the people side. But this is also not to assume that the commercial world has unlock either. This is going to be the difference. I mean, were you even hearing all this stuff and you've been researching this? I think tech companies need to think more broadly about where you don't need to be a machine learning expert to deploy, you know we need to make simpler, And I think that the incentives and as you build them, have to start aligning with that. So I think Cloud is going to attract some smart people that want to help for the purpose and is and that is going to be I think the first lever of you start to see new names into the public sector and the private sector, I think that there winds up being a lot of opportunity for And there is this more fluid iti. I think that money isn't everything. I don't know if Jeff basis is that much happier than us. you see the other side of it, too, is you build all these things together where you have okay. Service is a bit of a problem if you have someone is that with Cloud attracts this interdisciplinary skill sets so you don't have to be This is the question. seeing that in the public sector were being able to write code is rapidly transitioning into a very I don't have to learn how to pour concrete organ, right? That's the skill set of the future. Thanks for coming on and make an appearance and sharing what you found on the hallways. It was an absolute Bonner. Well, thank you so much. You are watching the Cube.
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theCUBE Insights with Corey Quinn, The Duckbill Group | Google Cloud Next 2019
>> fly from San Francisco. It's the Cube covering Google Cloud next nineteen Tio by Google Cloud and its ecosystem partners. >> Okay, welcome back, everyone here. Live Cube coverage in San Francisco for Google Clouds Conference call Google Next twenty nineteen. Hashtag Google next nineteen. I'm John for us to meet him in and Dave along with a special Cuban sites. Guess Cory Quinn, Cloud a calm said Duck Bill Group will also be filling in as a host on the Cube at a variety of Cloud native shows. Corey, welcome back to the Cube. Good to see you again. Thanks for coming >> on. Great to see me again. Thank you for having me >> and still you looking beautiful. Brilliant is always Dave. You're handsome. Okay, we're here in the Cube, breaking it down our guys. Seriously, let's let's let's wrap this up real quick. And then we'LL get into some of the fun conversations around some of the observations. But Day one's over. Clearly, Anthos is not just the rebrand. Although the CMO clearly talked about how wow has done that, they want to add more stuff into it. So that's the big topic here. We saw the migration tool and those migrate and then a lot of sun apogee here. AP eyes thoughts on Day one. >> Yes, eso John Anthos. I'm still trying to squint through it a little bit, and it's it's more than just Cooper Netease. We know that Google has a strong position, and being the open cloud is they've been saying for a couple of years. But you know what? Air these services who? The partners, How is this different from the, You know, dozens of Cooper, Nettie says. Solutions that are out there. So there's great buzz here at the show, Really good attendance here. A lot of really smart people. So we expect that coming off Google show So good start Day one. It was really excited to dig with you on some of the answers stuff as well as some of the surveillance pieces, which I've got some commentary on >> our partner and Chan sent a lot of time on the state. Duggan Cory, I know you've been putting in your ear the ground. What's happening? What do you see what he reporting? What have you collected? The >> I think one of the biggest things that I'm seeing in this entire conference to date has been almost a mind shift change. I mean, this is conferences called Google Next, and for a long time that's been one of the biggest problems. They're focusing on what's next rather than what is today, and they're inventing the future to almost at the expense of the present. I think the big messaging today was both about reassuring enterprises that yes, they're serious about this and also building a narrative where there now talking about coming at this from a position of being able to embrace customers where they are and speak their language? I think that that's transformative for Google. And it's something I don't think that we've seen them do seriously, at least not for very long. >> Dave. We've been talking about this all the time. Do they have the enterprise? Charles. We've been following the new team. When Diane Greene came in here to put the pieces together, it was a tough job. She had. They put the pieces together. But as Cory's pointing out, some one's like they're growing up now, saying Okay, we gotta realize that customers matter, not just addict attack or the future. This has been an Amazon playbook, customer, customer, customer and build a product. Customers. It seems to be your thoughts on this. >> Well, so I think Corey made a good point is they're always looking at the future. And if you want to get beyond search male and maps, I got to solve a problem today. And I'm not sure exactly like you said Stew. What problem Anthos is solving. I think it may still be a little early for this multi cloud management, but I think it is coming, you know, look, to think about how Amazon talks. Well, we're gonna eliminate heavy lifting. Microsoft clearly is got a software, a state that they could help you connect, you know, Oracle. Same. Same who? Google. It's always been about the tech and the future, and they're starting to get there, but still about to me, the tech and the future. >> It's a tragic Corey. I remember. I believe you were quoted in ah. News article recently is that Amazon listens to customers and Google historically talks to customers and tells them this is the way you should be doing it with a new Google. Now, >> I don't know. I don't think you change anything. Is biggest Google overnight. I think that there's a long story tradition of the Google engineer being the smartest person in the room. Just ask them. I'm kidding. You won't have to ask them. They're going to tell you on prompted. And I think that has to change because fundamentally addressing developers is a great way of building traction. It's a great way of getting to where they tend to be. But developers generally do not sign fifty million dollar deals. Well, more than once anyway. >> Well, this is a good point. This pretty customer attraction, which I think they've shown chops for the work they're doing that cnc f with continued open source. Great. But then when you got to go support the open source when you got to start putting lays together, this is where you start to get into procurement. Some requirements operations, security, a whole new level of grinding it out. I mean, the enterprise is a grind it out game. Google now has to go down that road stew. Dave, Corey, do you think they're ready? You think they're ready to grind it out? >> Way talked about in our kickoff this morning. Partnerships are critical and they had a bunch of really good ones up on stage this morning. You know, Cisco, VM wear some good ones to hang your hat on. You know, I would like to see more from an application standpoint as to where they sent him then they But you >> know, there's no question. I mean, I think there's an emphatic yes. Why? Because they got the global scale. They got the world's biggest cloud. They get a ton of dough. You know, we always say, though the best tech doesn't always win, and that's true. But usually the best tech runs out of money or they give up. You know, I don't see that happening in, >> Well, it's in the >> midterm or even semi long term for Google. So So I do think they have the chops to grind it out. >> I mean, I think they have attack. I've always said that love some of their tech, but they try to force Google Tech down the enterprise throats over the years. And I think Diane Green realized that that was the start of seeing real product management shop start to come in some of the work that they know they gotta get down and dirty on But to me it's a story that matters. The story has to be there. I think we're starting to see here, at least from my observation story of customers. So get in salt, create value, think this whole positioning of we want to be the open cloud where they say, Oh, you want to negotiate your contracts Don't want lock in You want developer productivity and you want operations I think it's a smart play by Google Stew. I think that's a good move. And again there, the dark horse in this. They don't have a lot to lose by going changing the game, changing the rules. Amazon, certainly in the lead, has a lot to lose, but they're so far ahead. Google just kind of catch up pretty quickly if they make the right moves. >> T K is making a lot of the right moves, but there's only so much it can be done so quickly. When you wind up in a story like we're seeing right now with customers who are taking workloads and haven't really been touched in there on from environments since nineteen ninety eight and they're migrating them into a GP environment and GPS formal deprecation Policy says We'LL give you one year's notice before turning anything off once it goes, g et. That's no time at all For an enterprise. Wait, we might have to move again. Absolutely not. It's still a language >> A C enterprise's years just to figure out Should we move? And where do we dio >> exactly their enterprise to go out of business and some of their divisions wouldn't know for five >> years. So is Google. What's what's the reaction when you press them on this, >> uh, usually starts with well, actually, And then they breathe and they reach for a whiteboard to show me exactly why I'm wrong. And then I lose interest and wander off, at which point they realized, Wow, you have no attention span for anything. Would you like to work here? And so far no dice, but we'LL see. >> So that's it. Well, that's a good business model, right? I think. Still your reaction to that? I mean, yeah, I read that they support rail For what? A deck like zillions of years. Right. This is what an example of how an enterprise needs to behave. >> Well, right, John Thie question we've had for a number of years is, you know, can cos b'more googly on DH. You know, the message here seems to be more. We're going to meet you where we are. We're going to be able to work with you on that. But there's some of those underlying things that Cory brings out that that need to change here. So that's a big change for Google. >> So what is the story that we heard from from Thomas carrying today? He said, Hybrid cloud Mina multi cloud, consistent framework with standard infrastructure in a platform to secure and manage data across the enterprise. Okay, sounds good. A lot of work to be done there. If you think about I mean, look at Amazon hybrid guard. If you announce outposts doesn't shift till later this year, it's a one small slice. There's got to be partnerships. There's gotta be an ecosystem to deliver on those three components of the vision on the story, and I say there's a lot of work to be done there now. What I do like about it is I do think that that multi cloud is a problem. I don't think thus far from most enterprises, it's a strategy I think it's if in multi vendor and so it will become a problem. The question I have is who's going to be in the best position to solve that problem? And you pointed out today still, well, Google has got VM wears a partner. Sisko is a partner. Red Hat as a partner. You know, IBM and Red Hat sort of lining up on that. Maybe service now tries to get into that game, but it's a wide open space. It's jump ball. >> Yeah, it's interesting. One of the things that I worry a little about and, you know, love. Corey's opinion on this is, you know, Google. Absolutely. If you talk about the container space, clear leadership, you know, first time I heard about containers, Google was front and center. They're leading this Cooper Netease march, but communities isn't magic, and even their server lis move movement. John and I interviewed Polly today, and it's very much, you know, Kay Native, we're going to take your containers and Goober Netease and extended service. That's not what I hear from you know, customers that I talked to today that are doing survivalists according what? What? What? What's your take there. >> I think that you sort of see almost the same problem emerging both with that narrative and the current multi cloud approach. It's It's not the fact that I can take this arbitrary code and Ronit anywhere that makes something server. Lis. We have a restaurant to run code or a raspberry pie or a burning dumpster with enterprise logo on the side of it that does. That isn't what's interesting. That isn't what delivers value to customers. It's the event model for starters, and I think right now that's not quite there. A lot of stuff. It's been announced and is coming out as we speak. And various block Post is still http endpoint activated, which means that you're not quite to an event model separately. What we're seeing with Anthos and the current approach to multicloud is you can deploy this to any cloud provider you'd like. Well, yes, in so far is a cloud provider to you is a bunch of disc, a pile of VMs and a network, and that's about it. That's not a cloud in the modern sense that is effectively outsourcing your data center and you'll find it runs on money pretty quickly. Once you start down that path, it's the higher level services, these renovations. >> This brings up a good point and that I think what I'm seeing and this is what I think, A lot of people, it's very aspirational. Views on Google People love Google. They love. They know about Google and they hope that they're as good as Amazon tomorrow. And let's just face it, Amazon is way out front. So I think this expectations for Google that are a little bit to hide. I think what I'm hearing the executives, at least the positive side would be. They understand where they are. I mean, the fact that we're not home on edge and I ot and all these other things, it means that they're still in foundational mode, in my opinion. So I mean, think about it. They're just getting their act together, building that foundational things. So I think they're cautious because we're not hearing about the eye ot. We're not hearing about some of the more advanced challenges that the enterprise is air. Having heard a little bit about from the sigh from a group that came on about data migration, Sata, Gata so OK, they got database at the Big Cloud. Big table, Big queer. OK, great stuff. Ml So data, certainly in their wheelhouse. But outside of that, I mean they're still foundational. So >> tomorrow's product day, though. So you know he may be here more there. I'm surprised they didn't hear more about machine intelligence. Give it. No, they talked about a little bit. But this company is the leader in a >> way. Maybe that's part of the issue. And I think that there is no question that when you want something far future that looks like robots from space Bill, you go to Google. You know that. I think there's a lot less of an awareness that Okay, I just need a bunch of the EMS to run somewhere, and I feel like that is more or less. It's a story of today, >> and you know Google. I mean, like their story. You know, I love the code cloud code, cloud run, cloud building. They have all the right. Like Jeff Bob's like linguistic that gets my attention. You get is kind of like it feels like it feels like they're really close. It's getting so >> far away. Cultures also extremely hard. You have a bunch of execs that have just shown up from Oracle seemingly yesterday in these terms, and there's a lot of knee jerk reactions of, Oh, Google is now taking on a bunch of Oracle approaches, like hiring sales people and talking to customers. That's not a bad thing. Meanwhile, the executives who come Teo out of Oracle after decades there and are now working at Google. We're having to adjust to a more rapid pace of innovation to this new world in which they have customers that don't actively hate. Um, and it's turning into a very different story for everyone involved. I'm curious to see what comes out of it, but it's still very much earlier, >> and I think they could build fast. Like you said, they like Google's. The parties like him. What they don't like about Google is responsiveness and being, you know, the white gloves they need. They need to have that kind of service ability. >> And Google also, by having a single overarching brand in the term of the word Google is their consumer efforts do wind up playing into people's perception of through the clouds like yes, we want Google to listen to us? No, not through our thermostats. >> Well, they got a lot of Regis developing. They got the footprint. Guys, great job student. Final comments. >> I mean, just you talk about the customer you've heard there was. You know, my comment. My comment on Twitter this morning that got the most reaction is you no question to retail or why are you choosing Google Cloud? Answer is, you're not Amazon, and you know, the long and short being the alternative to a leader in the market today. Not a bad thing. So Google has, you know, a good position at the market. They we always knew that they had great tak es o >> Also thing on that comments do is that I think in watching Google, I think I personally in critical of what they need to do more obviously. But they know their people are doing the work. I mean, you've got to grind it out to me. This is a grind it out game. It's on ly early. You gotta get the discipline up there. They got the right product management type chops and there Can they get those things done that Thomas Curry and, um, it's Avery can bring to the table and kind of shed the Oracle and put the New Jersey on and fight the battle with the new Google Way. That's going to be the tell Signe. >> Well, the hard part for me is it. So it's hard to measure. You see some logo's. You don't know what they're really buy. I mean, with them is on, you know, it's it's infrastructures of service. Microsoft. Okay, I'm not sure. How much is there Oracle? Clearly not sure, you know, etcetera. But so lookit Proof was talking to customers, right? Huh? How much they're actually adopting this stuff for riel Business problems. >> Yeah, not multi cloud if your infrastructure runs on a different cloud provider. But you're using g sweet. I mean that that's not really what people think of when they say multi cloud. But that is what analysts chalk it up as something >> it's a battle at least accomplishes lining up. You got Amazon, Microsoft, Google lying it up. It's the cube coverage wrapping it up with the team here day one of three days of wall to wall coverage. Stay with us. Go to the cube dot net the check out all the video silken angle dot com. We have a special report and a lot of constant flowing there, and we're back with more coverage tomorrow day, too. Thanks for watching.
SUMMARY :
It's the Cube covering Good to see you again. Thank you for having me Clearly, Anthos is not just the rebrand. It was really excited to dig with you on some of the answers stuff as well as some of the surveillance What have you collected? I think one of the biggest things that I'm seeing in this entire conference to date has been almost a mind matter, not just addict attack or the future. It's always been about the tech and the future, and they're starting to talks to customers and tells them this is the way you should be doing it with a new Google. And I think that has to change because fundamentally You think they're ready to grind it out? to where they sent him then they But you I mean, I think there's an emphatic yes. So So I do think they have the chops to grind And I think Diane Green realized that that was the start of seeing T K is making a lot of the right moves, but there's only so much it can be done so quickly. What's what's the reaction when you press them on this, And then I lose interest and wander off, at which point they realized, Wow, you have no attention span for anything. to that? We're going to be able to work with you on that. And you pointed out today still, well, Google has got VM wears One of the things that I worry a little about and, you know, love. and the current approach to multicloud is you can deploy this to any cloud provider I mean, the fact that we're not home on edge and I ot and all these other things, it means that they're still in foundational mode, So you know he may be here more there. And I think that there is no question that when you want something far future that looks You know, I love the code cloud code, cloud run, I'm curious to see what comes out of it, but it's still very much earlier, What they don't like about Google is responsiveness and being, you know, And Google also, by having a single overarching brand in the term of the word Google is their consumer They got the footprint. I mean, just you talk about the customer you've heard there was. and put the New Jersey on and fight the battle with the new Google Way. I mean, with them is on, you know, it's it's infrastructures of service. I mean that that's not really what people think of when they say multi cloud. It's the cube coverage wrapping it up with the team here day one of three days of wall to wall coverage.
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Corey Tollefson, Infor | Inforum DC 2018
>> Live from Washington DC. It's theCUBE, covering Inforum DC2018, brought to you by Infor. >> Well good afternoon and welcome back to Inform18, we are live in Washington DC, the nation's capital for this year's show. Joining Dave Vellante and me is Corey Tollefson, who is the Senior Vice President and General Manager for retail at Infor. Corey good to see you today sir. >> Good to see you, good to be seen. >> Yeah, right (laughs) it is, under any circumstance right. >> Absolutely. >> So retail, you talk about a world that's kind of upside down now. The brick and mortar guys are, they aren't brick and mortar anymore. So talk about the state of the industry if you would a little bit since it's moved to the digital platform and how that's changing your work with it. >> It certainly was simple 20 years ago. Manufacturers manufactured things, wholesale distributors distributed things, and then retailers sold things. Right, and so the whole business model has been disrupted. Mainly because of the advent of the mobile phone, a mobile device. I said it last year it feels like everyday you wake up and it's very chaotic and there is a lot of disorder. And I think it's an amazing opportunity for retailers to reinvent themselves into a modern 21st century retailer. Everyday is a challenge but we're working on it. >> So what's it like, I mean, every retailer I talk to has this sort of Amazon war room. They're trying to use their physical presence to drive online. They're really getting creative. Amazon continues to do super well. There are those who are predicting the end of of retail stores because of AI etcetera. What's your take? You're knee deep in this business. >> Well I feel, I mean Amazon certainly is bringing a lot of downward pressure. It's the first digital, retail is the first industry to be digitally disrupted. It is happening in healthcare, its happening in manufacturing, but retail brought on the initial wave so to speak. And what I'm seeing is a lot of the middle of the road retailers that don't have too much of an online presence, their legacy brands that maybe had their following 20 years ago. They're going to get squeezed out because the middle in this group is going to get squeezed out. The high end brands that control their own brand image, they brand manufacture their own products, they also have their own retail stores. Those are the companies that are uniquely qualified to compete and thrive against Amazon because the last I looked having stores and having an outlet for immediate gratification of getting products and services is a good thing. The retailers that we are working with are combating that against pure plays like Amazon. >> But there's some consumer friction there right, and it's generational, so how we shop is different then how our kids shop. They look at retail in a very different, through a very different prism then we do. So how do you address that in terms of, how do you help your clients address that through different segmentation of their audiences and addressing those unique problems? >> Well even as a kid I remember that the retail shopping was a destination shopping experience, so we'd load up the family truck, and we'd go to a mall, and spend the whole day. There would be entertainment there, there would be restaurants to eat at. We'd shop and then we'd come home, it was a destination. Try doing that when it is 24 hours, seven days a week, 365 days a year on your phone, suddenly the social engagement, with social media, and Snapchat, and Twitter, and Facebook. Facebook is a little old for a lot of the younglings now, but the moral of the story is social media takes on everything and that's where the influence is. And that whole shopping experience it used to be, well I'm just going to get some product information and then I'm going to go into the store. That's been completely disrupted as well. One other aspect of this is the whole concept of consumerism is disrupted. There is a lot of, you know you look at a lot of the cool brands that are in other adjacent industries whether its Uber or Airbnb, they don't own any of their assets. Same thing is happening in retail, a lot of the new emerging brands are going to have disruptive business models. Like you go into a store and they don't even have any inventory. It's all made to order right. So there's a lot of disruption that's happening and we're working with a lot of brands to help. >> So talk about the next big thing NBT, next big thing in retail is that one of them? I go into a store and say that's what I want send it to my house, what else? >> Well I think one of the next big things that we're working on is the whole concept of machine learning. I think you guys have heard about this before, but the whole technology singularity where its the point in which there is no differentiation between engaging with a customer. Oh sorry engaging with a human versus engaging with a computer. We're not that far away and its a little bit scary. I think we talked about it a couple years ago but the whole concept is why do I need to interact with a human being for my shopping experience? I can just interact with a chat bot, for example. As long as I the customer gets the information I need to make an informed decision, I don't really feel weird talking to a computer anymore. >> Yeah so that's the idea of systems of agency, right, where the machine is taking action on behalf of the brand, and the consumer either doesn't know or doesn't care. >> Right that's right. >> So do you have customers that are on the precipice of doing that? >> Yeah we do. In one of the areas I have talked about this before, machine learning-based demand forecasting. So getting better at forecasting the right product, the right skew on a store-by-location basis. And what we do is we leverage a lot of the inherent capabilities of the internet. A lot of companies talk about cloud as simply a cost reduction. We view cloud as taking advantage of the world's greatest super computer which is the internet. And so, that's one of the areas in which we've been using machine learning. >> So what's the, you say the company, that mid-lane, or middle range, what are they to do now? Because they are kind of stuck, they have their challenges, they have this legacy approach that they are kind of in a tough spot. >> The die has been cast, if I was in their shoes, a lot of these middle of the road retailers. I would look at finding ways to optimize what I have. So whether that's optimizing your inventory, optimizing your labor. That's another thing we talked about, Charles this morning mentioned the whole concept of unleashing maximizing human behavior and unleashing human capital. For years we've been on shows like this talking about products, instead it's about engaging your customer. Everybody's a customer, if you're in healthcare you're a customer. In manufacturing distribution, you have customers. To look at it more from a human element around store associates, I think there's are a lot of middle of the road retailers that have an old iconic brand that could reinvent themselves with time and enough patience. >> How do you deal with the inevitable, well first of all how do your customers deploy your software? It's in the cloud. >> Yeah. >> It's in the Amazon cloud right? >> Well three years ago we made a fundamental decision that we were not going to be an on premise company. So we are a cloud-only applications provider. The second decision point we made was, do we want to be suite or best-to-breed. And when we say suite that was our decision. The third point was, how do you want it to be able to be deployed? So when I started off in this industry which felt like yesterday. I feel like I'm super old now, I started off as a software developer for a company called Retech out of Minneapolis. You know I was doing batch forms, and Oracle PL/SQL and everything was tied to the database, and the user experience was basically a graphical depiction of a database. (Dave laughs) But back in those days-- >> And it still is in a lot of apps. >> Yeah. In those days it was pretty much all about developing that individual code. I kind of lost my train of thought on that. The way you can deploy our assets is on an individualized basis. You can deploy our demand forecasting engine for example. You can deploy our allocation and replenishment engine. And when you tie it all together, you can have a suite that doesn't need to be deployed like it used to be in the old days is where I was going. Which is you have to deploy the whole data model to get all the information that you're looking for. >> Okay so in retail you've got the inevitable, oh well, I'm going to run this in Amazon, they're my big competitor, they're disrupting me. What's the conversation like with customers? How do you guarantee we're protecting their data, you point to Netflix and say hey it's working for them? What do you say? >> Well I think, I mean we're Infor, we're a big company. It's on a case-by-case basis. Yes we have a relationship with AWS and yes they are a strategic partner for us. That doesn't preclude the fact that we work with Google we work with Azure. We are cloud agnostic in retail so, it hasn't been as big of an issue as a lot of industry critics and analysts have made it out to be. >> So if there were an issue, you'd could run it anywhere you want. >> Yeah you just swap it out yeah. >> Alright I want to change gears here. Announcement on the stage today, keynote Van Jones from CNN was talking about #YesWeCode, an organization he has an affiliation with. You've created this, well launched an initiative NextGen. First off explain what that is but fill us back up to the genesis of that because as we found out just a few moments before it's a pretty interesting journey. >> Yeah. >> That you personally were involved in. >> Yeah, I know I am sure a lot of friends and family that know me well are going to be tired of hearing this story. I will give you the condensed version, which is-- >> Take your time. >> Growing up in Minneapolis, I was a huge Prince fan like most Minneapolis people are. And through serendipity I met Prince's brother, and Prince's brother pre-social, pre-internet, pre-mobile, put me on Prince's private guest list for parties at Paisley Park. And so here I am I had a loving family, and I can't believe my mom and dad would let me do this, but I am 16, 17 years old going to parties with Prince. And when I say parties I mean these were intimate parties, maybe the most was 50 people in his house. Sometimes there's like five of us, and what happened at these parties were he would play new music. If we danced and got up there and jammed with him, then he'd put it on an album. If it wasn't very good, or he felt like there wasn't a good strong reaction he put it in his vault. So we were a test case, a Petri dish so to speak, for his music. And I got to build a relationship with him as much as anyone that could. He was a very stand-offish person, but a brilliant artist, and a brilliant human being for that matter. I got to build that relationship and through that relationship I met Van Jones. We hooked up again at one of Prince's memorials a couple of years ago after his death, and we looked at each other and we connected and I said I'm in the technology industry. And he goes we got to talk because there's some things related to Prince's legacy we should really talk about. Which ties us back to #YesWeCode and the announcement we made today about GenOne. >> For GenOne excuse me I said NextGen. >> Yeah GenOne. >> My fault. >> Yeah no, no worries. And the genesis of this was Prince, Rogers Nelson, and Van Jones had a conversation right after Trayvon Martin was shot and killed. And a lot of people suspect the main reason was he looked suspect because he had a hoodie on. And here is an African American kid wearing a hoodie, they follow him and bad things happen right. Van Jones asked Prince directly he goes, you know clearly that guy was racist. And Prince said, think again, maybe if that was a white kid in Silicon Valley wearing a hoodie he'd be a dot.com billionaire, but because we haven't produced enough people of color in CEO level positions in our tech industry, that's on us. Meaning we need to develop more of our own. And so this project means a lot to us, because of the fact that we don't think diversity is just a check box that you have on your corporate mission statement. We think diversity can change the DNA of your company and it can influence better products, solutions, and services to our customers. So it's really important for us and this is just the first step of a multi-echelon, multi-year, multi-faceted program. That we want to take this and roll it out to the entire industry. I'd love for Salesforce and Oracle and SAP and Workday. I'd love for all of them to adapt a program similar to this. This isn't pride of ownership, it's the right thing to do and putting brilliant kids and brilliant minds that maybe came from a bad circumstance, they all deserve a chance too. And it only makes all of us better, and I feel like a lot of great things have happened to me in my career and I feel like I have to give back. And if I can be a small part of this with Van, so be it. >> So that's a very thoughtful response by Prince, and you were saying earlier Corey it was sort of hard to get to know him. Was that typical of Prince, was he sort of introspective and maybe pensive and prescient in that way? >> Well the piece the people that don't understand about Prince is that the whole story of his life is written in his music. And he's released over two thousand songs, you know I'm sure the family and the estate might see this but I've heard another couple thousand songs that have been unreleased and it's beautiful brilliant music and his whole life story is there. You just need to listen to the lyrics, or read the lyrics and listen to the music. >> So was... You mentioned this story, and I just thought 17-year-old kid, I mean with all do respect you don't look like one of Prince's friends right. You're a Minnesota guy, he was too, but just different and I think, did you ever just think that what in the world am I doing here? >> I had that moment, I will never forget that one moment. So it was probably the summer of 1995, Prince was standing five feet from me. He had his right hand strumming his electric guitar, his left hand was playing lead keyboard lines on the keyboard, his right foot was controlling the pitch of the guitar, the left foot was controlling the pitch on the keys, and he was singing vocals and dancing. And I said to myself, I pinched myself, and I said this moment in time, if Amadeus Mozart was standing here he would be blown away. Because there is nobody in the history of music that can write, produce all this great music, but also maintain that look, that image. And then the musicianship, he's a musician's musician. You know we talk about Lenny Kravitz, I ran into Lenny Kravitz about 20 years ago sitting on Prince's couch. He probably doesn't remember me, I am pretty sure he doesn't. >> We'll find out tomorrow night. >> We'll find out tomorrow, but I mean the moral of the story is he was a musician's musician. I'll never forget sitting on the couch and this really soft spoken gal said to me she was really nervous to perform tonight. And I am like don't worry you go this, and it was an 18 year old Alicia Keys. And Prince behind the scenes had been cultivating and developing talent whether its Beyonce, Alicia Keys, Nora Jones, you know. These people he helped develop behind the scenes, and no one really knew it. >> Well his band members were always incredibly talented. I don't know if you ever saw Prince live. >> Nope, did not. >> You've saw him many times. Man as he would say, that band was tight. (laughing) >> That's right. >> Well the program's a great legacy. >> It is. >> And one that is certainly not apparent, but it is great to know that back story to know the generation of that. What got going and certainly I think there's a lot seems like of emotional equity that you and the company have invested, to make sure it's successful as well. >> We think that it was Prince's legacy, but we feel like he has passed the torch between Van, myself and Charles. This really means a lot to us. So we want to take it to the next level so, we are pretty excited. >> Fantastic. >> Congratulations. >> Thanks for having me here. >> Thanks for sharing the story too. I'm glad and it's just wonderful and look forward to talking to Charles about it, when we have him on tomorrow. Alright back with more we are live here, theCUBE is covering Inforum18 in Washington D.C. 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SUMMARY :
brought to you by Infor. Corey good to see you today sir. Yeah, right (laughs) it is, So talk about the state of the industry Right, and so the whole business model has been disrupted. the end of of retail stores because of AI etcetera. retail is the first industry to be digitally disrupted. So how do you address that in terms of, Well even as a kid I remember that the retail shopping but the whole concept is why do I need and the consumer either doesn't know or doesn't care. And so, that's one of the areas in which So what's the, you say the company, and unleashing human capital. It's in the cloud. and the user experience was basically And when you tie it all together, What's the conversation like with customers? That doesn't preclude the fact that So if there were an issue, Announcement on the stage today, I will give you the condensed version, which is-- and the announcement we made today about GenOne. And the genesis of this was Prince, Rogers Nelson, and you were saying earlier Corey about Prince is that the whole story of his life I mean with all do respect you don't look like on the keyboard, his right foot was controlling and this really soft spoken gal said to me I don't know if you ever saw Prince live. Man as he would say, that band was tight. and the company have invested, So we want to take it to the next level so, Thanks for sharing the story too.
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Corey Quinn, Last Week in AWS | AWS Summit SF 2018
>> Announcer: Live from the Moscone Center, it's The Cube covering AWS Summit San Francisco 2018. Brought to you by Amazon Web Services. >> Welcome back to our exclusive Cube coverage here at AWS, Amazon Web Services Summit 2018 in San Francisco. I'm John Furrier with my cohost, Stu Miniman. We have a special guest. We have an influencer, authority figure on AWS, Corey Quinn, editor of Last Week in AWS, also has got a podcast called Screaming, >> Corey: In the Cloud. >> Screaminginthecloud.com just launched. Corey, great to have you on. Thanks for joining us. >> No, thank you for letting me indulge my ongoing love affair with the sound of my own voice. (laughing) >> Well we love to have you on and again, love the commentary on the keynote on Twitter. Lot of action, we were in the front row, kind of getting all the scene. Okay, if you're going to write the newsletter next week for what happened this week, if this week was last week, next week, what's your take on this? Because again, Amazon keeps pounding the freight train that's just the cadence of AWF announcements. But they're laying it out clear. They're putting up the numbers. They're putting out the architecture. They're putting out machine learning. It's more than developers right now. What's your analysis, what's your take of what's happening this week? >> I think that certain trends are continuing to evolve that we've seen before where it used to be that if you're picking an entire technology that you're going to bet your business on, what you're going to build on next. It used to be which vendor do I pick, which software do I pick? Now even staying purely within the AWS ecosystem, that question still continues to grow. Oh so I want to use a database, great. I have 12 of them that I can choose between. And whatever I pick, the consensus is unanimous, I'm wrong. So there needs to be, I still think there needs to be some thoughtful analysis done as far as are these services solving different problems. If so, what are the differentiating points? Right now, I think the consensus emerges that when you look into a product or service offering from AWS, the first reaction all of us feel is to some extent confusion. I'm lost, I'm scared. I don't really know what's going on. And whatever I'm about to do, I feel like I'm about to do it badly. >> Yes, scale is the big point. I want to get your reaction. Matt Wood, Dr. Matt Wood, Cube alum, been on many times, he nailed it I thought when he said, look it, machine learning and data analysis was on megabytes and gigabytes, they're offering petaflop level compute, high performance, and then Werner Vogels has also said something around the services where, you can open things up in parallel scale. So, what's your reaction to that, as you look at that and say whoa, I've got a set of services I can launch in parallel, and the scale of leveraging that petaflops. I mean, this is kind of like the new, you know, compute model. Your reaction is it real? Are customers ready for it? Where are we in that evolutionary customer journey? Are they still cavemen trying to figure out how to make fire and make the wheel? I mean where are we with this? >> I think that we see the same thing continuing to emerge as far as patterns go, where they talk about, yes there's this service. Just start using it and it scales forever. And that's great in theory, but in practice, all of the demos, all of the quick starts, all of the examples, paint by numbers examples that they'll give you, tend to be at very small scale. And yes, it works really well when you have effectively five instances all playing together. When you have 5,000 of those instances, a lot of sharp edges start to emerge. Scale becomes a problem. Fail overs take far longer. And let's not even talk about what the bill does at that point. Additionally once you're at that point, it's very difficult to change course. If I write a silly blog, and effectively baby seals get more hits than this thing does, it's not that difficult for me to migrate that. Whereas if I'm dealing with large scale production traffic that's earning me money on a permanent basis, moving that is no longer trivial or in some cases feasible at all. >> Yeah Corey, how does anybody reasonably make a decision as to how they're going to build something because tomorrow, everything might change. You said oh okay great, I had my environment and I kind of you know, built my architecture a certain way, oh wait there's a new container service. Oh, and start building a, oh wait now there's the orchestrated version of that that I need to change to. Oh wait, now there's a serverless built way that kind of does it in a similar way. So you know, it seems like it used to be the best time to do things would've been two months ago, but now I should do it now. Now the answer is, the best time for me to do things would be if I could wait another quarter, but really I have to get started now. >> I tend to put as much on future Corey as I possibly can. The problem is that at one time I could've sat here and said the same thing to you about, oh virtualization is the way to go. You should migrate your existing bare metal servers there. And then from virtualization to Cloud and Cloud to containers. Then containers to serverless. And this narrative doesn't ever change. It's oh what you're doing is terrible and broken. The lords of thought have decried that now it's time to do this differently, and that's great, but what's the business use case for doing it? Well, we did this thing that effectively people get on stage at keynotes and make fun of us for now, so we should really change it. Okay maybe, but why? Is there a business value driving that decision? And I think that gets lost in the weeds of the new shiny conference ware that gets trotted out. >> Well I mean Amazon's not, I mean they're being pretty forthright. I mean, you can't deny what Intuit put out there today. The Intuit head of machine learning and data science laid out old way, new way. Classic case of old way, new way. Eight months, six to eight months, ton of cluster, you-know-what going on as things changed it. They're just data scientists. They're not back-end developers. They went to one week. Nine months to one week. That's undeniable right? I mean how do you, I mean that's a big company but, that seems to be the big enchilada that Amazon's going for, not the pockets of digital disruption. You know what I'm saying? So it's like, how do you square that out? I mean how do you think about that? >> Cloudability had a great survey that they released the results of somewhat recently where they were discussing that something like four or five of the, or I'm sorry 85% of the global spend on AWS went to four or five services that all have been around for a long time. RDS, EC2, S3, PBS, Data Transfer. And so as much as people talk about this and you're seeing pockets of this, it's not the common gaze by a wide margin. People don't get up on stage and talk about, well I have these bunch of EC2 instances behind a low balancer, storing data on S3 and that's good enough for me, because that's not interesting anymore. People know how to do that. Instead, they're talking about these far future things that definitely add capability, but do come at a cost-- >> I mean it's the classic head room. It's like here's some head room, but at the end of the day it's EC2, S3, Kinesis, Redshift, bunch of services that's U.S that seem to dominate. The question I want to ask you is that they always flaunt out the, every year it changes, Kinesis was at one point the fastest growing service in the history of AWS. Now it's Aurora. We made a, I made a prediction on the opening that a SageMaker will be the fastest growing service, because there just seemed to be so much interest in turn-key machine learning. It's hard as you-know-what to do it. >> I agree. >> Your thoughts on SageMaker? >> In one of my issues a few weeks back, I wound up asking, so who's using SageMaker and for what? And the response was ridiculous. What astounded me was that no two answers were alike as far as what the use case was. But they all started the same way. I'm not a data scientist, but. So this is something that's becoming-- >> John: What does that mean to you? What does that tell you? >> It tells me that everyone thinks they're unqualified to be playing around in the data science world, but they're still seeing results. >> But Corey I wonder because you know, think back a few years ago. That's what part of the promise of big data, is we have all this data and we're going to be able to have the business analysts rather than you know, some PhD sort this out. And machine learning is more right. We want to have these tools and we want to democratize data, you know. Data is the new bacon. It's the new oil. Data's the new everything. So you know, machine learning, you think this is all vapor and promise, or do you think it's real? >> I think big data is very real and very important. Ask anyone who sells storage by the gigabyte. And they will agree with me. In practice I think it's one of those areas where the allure is fascinating but the implementation is challenging. Okay we have history going back 20 years of every purchase someone has ever made in our book store. That's great, why do I still wind up getting recommendations? >> Well yeah and I guess, I want to talk that it was the, I see it more as, everything that was big data is now kind of moving to the ML and AI stage. Because big data didn't deliver on it, will this new wave deliver on the promise of really extracting value from my data? And it's things like this, live data. It's doing things now with my data, not the historical, lots of different types of data that we were trying to do with like the Hadoops of the world. >> Got ya. I think it's a great move because either yes it will or no it won't, but if it doesn't, you're going to see emergent behaviors of so why didn't it work? Well we don't understand the model that this system has constructed, so we can't even tell you why it's replacing the character I with some weird character that's unprintable, so let alone why we decide to target a segment of customers who never buys anything. So it does become defensible from that perspective. Whether there's something serious there that's going to wind up driving a revolution in the world of technology, I think it's too soon to say and I wouldn't dare to predict. But I will be sarcastic about it either way. >> Okay well let's get sarcastic for a second. I wan to talk to you about some moves other people are making. We'll get to the competition in a minute but Salesforce required MuleSoft. That got a lot of news and we were speculating on our studio session this week or last week with the CEO of Rubric that it's great for Salesforce. It can bring structured data in, on PRIM and the Cloud. Salesforce is one big SaaS platform. Amazon is trying to SaaS-ify business through the Cloud. So, but one of the things that's missing from MuleSoft is the unstructured data. So the question for you is, how are you seeing and how is your community looking at the role of the data as a strategic asset in a modern stack, one, both structured and unstructured data, is that becoming, even happening or is it more like, well we don't even know what it means. Your thoughts? >> I think that there's been a long history of people having data in a variety of formats and being able to work with that does require some structure. That's why we're seeing things emerging around S3's, increasing capabilities, being able to manipulate data at rest. We're seeing that with S3 and Glacier Select. We're seeing it with Athena which is named after the goddess of spending money on Cloud services, and there's a number of different tooling options that are, okay we're not going to move three x-abytes of data in so we have to do something with where it is. As far as doing any form of analysis on it, there needs to be some structure to it in order for that to make sense. From that perspective, MuleSoft was a brilliant acquisition. The question is, is what is SalesForce going to do with that? They have a history of acquisition, some of which have gone extremely well. Others of which we prefer not to talk about in polite company. >> It comes back down to the IDE thing. How many IDE's does Salesforce have now? I mean it's a huge number. >> I'm sure there's three more since we've started talking. (laughing) >> Yeah so Corey, you brought up, you know, money. So you know, the trillion dollar, what feedback are you getting from the community? You know there's always, well I get on Amazon and then my bills continue to grow and continue to grow. Same thing at Salesforce by the way if you use them. So you know, there's always as you gain power, people will push back against it. We saw with with Mike Hichwa with Oracle. I hear it some but it's not an overriding thing from when I talk to customers about Amazon. But I'm curious what you're hearing. Where are the customers feeling they're getting squeezed? Where is it you know, phenomenal? What are you seeing kind of on the monetary side of Cloud? >> In my day job, I solve one problem. I fix the horrifying AWS bill, both in terms of dollars and cents as well as analysis and allocation. And what astonishes me, and I'm still not sure how they did it. It's that AWS has somehow put the onus onto the customer. If you or I go out and we buy a $150,000 Ferrari, we wake up with a little bit of buyer's remorse of dear lord, that was an awful lot of money. When you do the equivalent in AWS, you look at that, and instead of blaming the vendor for overcharging, instead we feel wow, I'm not smart enough. I haven't managed that appropriately. Somehow it's my fault that I'm writing what looks like a phone number of a check every month over to AWS. >> John: It creeps up on you. >> It does. It's the boiling a frog problem. And by the time people start to take it seriously, there's a lot of ill will. There's a sense of, our team is terrible, and wasn't caring about this. But you don't ever cost-optimize your way to success. That's something you do once you have something that's up and working and viable. You don't start to build a product day one for the least possible amount of money and expect to attain any success. >> Well let's talk about that real quick to end the segment because I think that's a really important thing. Success is a double-edged sword. The benefit of the Cloud is to buy what you need, get proof of concept going, get some fly wheels going or whatever, virtuous circle of the application. But at some point, you hit a tipping point of oh shit this is working. And then the bill is huge. Better than over-provisioning and having a failed product. So where's that point with you guys or with your customers? Is there like analytics you do? Is that more of a subjective qualitative thing? You say, okay are you successful? Now let's look at it. So how do you deal with customers? 'Cause I can imagine that success is, it becomes the opportunity but also the problem. >> I think it's one of those, you know it when you see it type of moments, where if a company is spending $80,000 a month on their Cloud environment and could be spending 40, that's more interesting to a company that's three people than it is to an engineering team of 50. At that point, sorry they're embezzling more than that in office supplies every month. So that's not the best opportunity to start doing an optimization pass. More important than both of those scales to me has always been about understanding the drivers of it. So what is it that's costing that? Is it a bunch of steady state things that aren't doing work most of the time? Well, maybe there's an auto-scaling story in there. Maybe there's a serverless opportunity. Maybe nobody's using that product and it's time to start looking at rolling it in to something. >> They've left the lights on right? So to speak. >> Exactly. >> The server's are still up. Wait a minute, take them down. So, writing code, analytics, is that the answer? >> All of the above. In a vacuum, if you spin up an instance today, and don't touch it again, you will retire before that instance does. And it will continue to charge you every hour of every day. Understanding and being able to attribute who spun that up, when was it done, why was it done, and what project is it tied to? Is it some failed experiment someone did who hasn't worked here in six months? Or is that now our master database? We kind of need to know in either direction what that looks like. >> Alright before we wrap, you got to tell us, what do we expect to hear from your podcast? >> Good question. My podcast generally focuses on one-on-one conversations with people doing interesting things in the world of Cloud, which is vague enough for me to get away with almost anything as far as it goes. It's less sarcastic and snarky than some of my other work, and more at the why instead of the how. I'm not going to sit here and explain how to use an ABI. There are people far better at that than I am. But I will talk about why you might use a service, and what problem it reports to solve. >> Alright Corey, great to have you on. Uh the Screaming Pod, Screaming Cloud, >> Corey: ScreamingInTheCloud.com >> ScreamingInTheCloud.com, it's a podcast. Corey thanks for coming on and sharing the commentary, the insight on AWS, the how and the why, the Cube breaking down. All the action here in Moscone Western San Francisco, AWS 2018 Summit, back after more, after this short break. (spacey music)
SUMMARY :
Brought to you by Amazon Web Services. Welcome back to our Corey, great to have you on. the sound of my own voice. kind of getting all the scene. I still think there needs to be some and the scale of all of the quick starts, the best time to do things and said the same thing to you about, that seems to be the big enchilada it's not the common gaze by a wide margin. I mean it's the classic head room. And the response was ridiculous. the data science world, But Corey I wonder because you know, but the implementation kind of moving to the ML and AI stage. the character I with some weird character So the question for you is, in order for that to make sense. It comes back down to the IDE thing. I'm sure there's Where is it you know, phenomenal? and instead of blaming the And by the time people is to buy what you need, and it's time to start They've left the lights on right? is that the answer? All of the above. and more at the why instead of the how. Alright Corey, great to have you on. and sharing the commentary,
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Corey Tollefson, Infor - Inforum 2017 - #Inforum2017 - #theCUBE
>> Narrator: Live from the Javits Center in New York City, it's The Cube, covering Inforum 2017, brought to you by Infor. >> Welcome back to The Cube's live coverage of Inforum 2017. I'm your host, Rebecca Knight, along with my cohost, Dave Vellante. We are joined by Corey Tollefson. He is the senior vice president and general manager for retail here at Infor. Thanks so much for returning to The Cube. >> Happy to be here. >> Good to see you again. >> Looking forward to this, again. >> So you were, this was launched about 18 months ago, so give our viewers a status update, where are we? >> Well, it's been an amazing ride, so just 12 months ago, I think we talked about the initial prognosis of the business unit. Yeah, we just ended our fiscal year, we did about 77% year over year growth, we expanded into new markets like New Zealand and in Europe, we just opened up a brand new office in London, and we're thrilled with the market reception of our solutions. >> So talk a little bit about the solutions that you're coming up with, I mean, retail, or actually, let's back up. Let's talk a little bit about the state of retail right now and what the retailers themselves are feeling, and also, the customer experience. >> Yeah, I mean, anybody that shops understands that retail is in a complete disorder. I'd say chaos and disorder right now. >> Let's do some shopping! >> (laughs) >> Yeah, exactly, well, that's a great point. So when you think of retail, think of post World War II, where basically, the premise for retailing was an anchored mall with knowledgeable shoppers, or knowledgeable workers, associates that knew about their product, they were very product-centric. It was all about taking the car and the family and going to a destination and making it about your day. The reality is, the e-commerce world has changed the business model so much that retail is centered around these iPhones, and the smartphone, that it's 24 hours a day, 365 days a year, and that the power of the information has now shifted from the store associates, to the actual consumer, so consumers and customers can walk into a retailer and have more knowledge, not only about the products that you're selling, but even your inventory levels, you know. Looking online, being able to buy on, search online and come into the store and purchase something, so. >> Yeah, so, I mean, there was always an asymmetry, pre-Internet, the brands had all the power, they had all the information, and then it's, as you say, it's totally flipped. In many ways, digital transformation is about trying to create that balance of power again, back in the hands of the brand, right? >> Yeah, I mean, it's funny how, if you look at it over the last 20 years, at first it was the brand and the manufacturers had all of the influence, and then, the whole concept of category management and allowances and things like that in the '90s, the retailers started to have the influence. Now the reality is, it's not even the retailers or the brands anymore, it's the customer. The customer and the consumer have all the influence in the world, which is making so much chaos and disorder around what's retail and the lines have blurred between what's a brand manufacturer and what's a retailer. >> So everyone's got their sort of, I've got to compete with Amazon strategy. What are you seeing that's, that's actually working? >> Well, what's happening in the industry, you know, you may have heard that Amazon put an offer in on Whole foods and ... >> I have heard that, yeah. >> You may have heard about that, so, what it does is it's basically validating our strategy two and a half years ago, when we had the idea of putting together this retail team and what we've done since then, around, you know, modern, beautiful applications that are fueled by science and analytics, that have a beautiful user experience, all those types of technologies are codified over the last two years, and best practices that we've created by using our relationships with Crate & Barrel and Whole Foods and DSW and Nordstrom, as opposed to stuff where that was written in the 1990s. So that's what we believe has been helping our, our progress so far. >> So you've worked with Macy's and Nordstrom and Williams-Sonoma, DSW. What do you think customers want? I mean, you're talking about beautiful applications, a user experience that is satisfying and easy. >> Well, it's funny that when we talk about things like this, I mean, I just mentioned beautiful user experience because customers want to enjoy the shopping experience. You know, Duncan mentioned it earlier on the main stage around next-generation applications are almost headless. You know, the next UI is AI. >> (laughs) >> Right, it's the, it's the UI that doesn't exist, and that's where our applications are going as well. Now it's about holding onto that data, that analytics, that science, and presenting that in a format that's an offer to our customer's customer. >> Speaking of AI, you're really the first cloud suite that is going to be able to take full advantage of Coleman, the new product to launch today. Tell our viewers a little bit more about how you anticipate using Coleman. >> Well, I could get into the whole, "Coleman, tell us to look up a promo, "Coleman, tell us about this price change," there's all those different types of technologies. We're exposing all the data, so anything can be accessible by Coleman around our analytics platform. And one thing that does differentiate us is, we don't view our systems as silos, so, our execution engine for core item merchandising and our omni-channel merchandising system, and our advance analytics and forecasting and planning and replenishment system, are built on one common stack, so that it's common whether it's analytics or execution, they're converged together, so it allows us to be able to take advantage of technologies like Coleman. >> So there was an article in the journal the other day talking about how Apple was actually behind in ... You'd use the example of Siri, anybody who's used Siri knows that it, maybe not quite as where we'd like it to be, and Google and Amazon have the data, and maybe that helps them sort of lead. What is your corpus of data, obviously GT Nexus is part of that, what, but you've got to have the data source, it's all about the data, what's your data corpus? >> I'll give you a real world use case, so two years ago, when we announced the Whole Foods project, one of the design principles that we definitely went forward with, was the whole concept of no, no hierarchies, unlimited attributing, unlimited information around item, because we want to take all that information and all that attributes associated with the item, and we want to load it up into our machine learning solution. >> So, very flat. >> Very flat. We want to load that up into our advanced machine learning in our data platform in the cloud, and we can make as many science recommendations against all that information that's aggregated. So, ah. That's one of our ways in which we differentiate as well. >> Okay, and then, the other thing is, when I look at your, and we saw Soma was presenting to the analysts yesterday and putting up some architecture slides and, there was a lot of AWS in there. It appears that you're heavily leveraging that Amazon, sort of innovation flywheel. How does that affect your business? >> Well, it's a sticky wicket, right? I mean, what we've learned from working with Amazon as well as AWS is they're distinct organizations and we spent a lot of time with AWS because they spend so much money, it's been a nuclear arms race over the last decade to see who could spend the most money to build the best infrastructure and plumbing, and there is a wall that segments the two from each other, but that doesn't preclude us from working with other clouds. There's other clouds that we can use from our customer. I mean, some of our customers have requirements around leveraging Microsoft or Google, and we're happy to work with those clouds, too. >> I want to talk a little bit about international expansion. You mentioned a new office in London and also a new one in New Zealand. London seems like an obvious destination, New Zealand, not as much. Can you just explain to our viewers a little bit about why those two places? >> Well, I think the first part of that is, it's English-speaking. >> Okay, fair enough, yes. >> It's a little bit easier with less translation requirements related to those markets, but what we really like about London, is it feels like they're catching our momentum that we had two years ago in North America, and the reception we've had in London has been insane. And I wish I could be in a position to announce all the recent wins that we've had in Europe, but there's going to be more to come as well, in announcements. >> Okay, so, what are you hearing here? A little over a year in, what are the customers here telling you? What they like, what they don't like, what they want. >> Well, I think what a lot of customers are asking for is, they want to see acceleration a road map. They believe in concepts like Coleman that we had mentioned this morning, they want to take advantage of that as quickly as possible. And for us, we can provide a prescriptive journey, and it doesn't need to be a big bang where you have to deploy this huge, monolithic system. I would love nothing more than to have all of your system, all of our customers and prospects take advantage of all of our systems, but the reality is, there's some legacy systems they don't want to touch, that's okay, that's fine, we can make SAP smarter by having the best analytics platform in the retail on the planet, we believe, you know. We can take advantage of that horizontal ERP that you're running by taking advantage of some of the burst functionality, where we can come in and start taking information out of different, disparate silos. So there's not just one way of digesting an experience with Infor. >> So a lot of the ways in which companies are competing with Amazon is obviously with data, utilizing data in new ways, personalizing the experience as you mentioned, Europe, Europe, you know, last year dropped a bomb called GDPR, and the whole privacy piece and it goes and, the penalties go into effect May of '18. How are you rethinking, privacy and data protection, in this new era? >> You know, the irony on this question is, two years ago, if you would have asked the same question, the onus would be on us to provide accessibility and provide proof that it's better to go with a cloud provider? The dialog has shifted to the point where, you know, we talked about it earlier today, we've got hundreds of people that are working in cloud ops, as opposed to our retailers that might have a handful that use it, so it's almost like the onus and the risk is on our retailers of not trusting a cloud provider, for that service. >> It's true, I mean, Amazon absorbs a lot of that risk for GDPR. So, then, how do the retailers think about data protection? I mean, they don't just wash their hands and say, "Okay, Amazon will take care of it." Are the discuss, are they more sort of, data protection brokers or strategists or? >> Well, I think it comes back to, there was some interesting behavior back in the mid-90s between a couple retailers and Amazon and, that's where a lot of the trepidation came from, of working with them, I keep harping back to, there is a pretty distinct line between AWS and Amazon, and what we find is, they don't even talk to each other. So if they're listening right now, they, that's probably, that's not a knock on them, that's actually congratulations that they are completely separate units, that we don't feel like there's any issues related to privacy or, the biggest concern isn't privacy, it's around having access to information around that SKU and that item and that price point. They don't want Amazon to be able to see that price point and suddenly offer up a promo based upon inside information. >> Okay, you know, sure, I buy that. I, you know, I think Amazon is pretty reputable in terms of that, that brick wall between the two companies, but specifically, I'm talking about personal information, and how that's protected, or just generally, security, well, I guess security again, the onus is on the cloud provider, but, are you, is that a board level discussion? Is that more of a wonk level discussion in IT or just? >> Over the last two years it's evolved to the point where it's not even a discussion point anymore. >> Because of the cloud. >> Because of the cloud, the cloud adoption as well as the standards that AWS has put in place, it's almost like they've created the industry standard for, to which others now compete with. >> Great. >> So. >> When you're thinking about the future of retail, is there a piece of advice that you could give to retailers? They're listening now, they're watching The Cube. Retailers who are fearful of a digital transformation, resistant to one, or know that they have to transform in this way but just can't quite seem to get over the hump. >> Well, every day I meet with a retailer, and it's the same sentiment. They understand and appreciate that if they don't adopt, they're dead. And it's really, it's really a grave situation, and the reality is, I think we're going to usher in a golden age of retailing, because, what's left behind is the old adage of, let's just expand and create more store space and more shelf space, and we'll just see our margins go higher and our revenues go higher. Those days are done, so they need to make the most they can out of the space that they have, and the reality is, any single store, it's almost like a node on the network, and I wanted to tell this story. So last night, I was boarding a plane and I realized my shoes were not packed. It's because I didn't have them, I left them in London last week, and the reality is, I'm not the best shopper when it comes to making these decisions. So I called my personal shopper at Nordstrom. She had all the information on me. She played it against her BI report on, these are the types of trends, style, color, class, and she came back and said, "Corey, "I'm going to purchase these for you." And I said, "Great, I'll pick them up "at your Nordstrom location in Manhattan." And she said, "Oops, it doesn't open until the spring." And I thought I was completely out of luck, and the reality is, she said "don't worry about it, "there's a distribution center not that far behind, "we'll ship it directly to your hotel." And guess what, lo and behold, this morning, my shoes were there. That's the type of modern retailing that all the non-Amazon, non-Walmart.com retailers can do to be successful. >> But it's not headless. I mean, there was a human being involved, yeah. >> There was a human being there, but we're working on next generation apps, specifically with Nordstrom too, to help them create that experience so we can eliminate the heroics and make that embedded into a new modern platform. >> I love it, I love it, I'm excited. >> Okay, but wait, wait, wait. Why couldn't Amazon replicate that with its AI and, you know, geniuses and alpha geeks? >> It's the human interaction. I don't want to just necessarily interact with a bot, on Amazon.com. I called my personal shopper live, and said, "This is what the situation is, can you solve it for me?" So then she took that back, she ran it through the calculations and came back and said, "Here's what you need and I'll ship it to you." >> Well, the other thing that I think about is the physical store. Some, like every time I buy sneakers on Amazon, they never fit, so, okay, so I want to go into DSW. I love DSW. >> (laughs) >> We do, too. >> It's, like, my favorite shoe store in the world, and of course my girls love it too, so. But so, there are many situations where you really actually want that physical, look and feel and touch. >> And think about what you just said, so with DSW, most of their customers are avid shoe shoppers and they love shoes. The differentiation between DSW and Amazon is that, I believe the numbers are pretty much 70% of North America's population is within 5 to 10 miles of a DSW. Think of that as competitive advantage, being able to buy online, pick it up in the store after work, there's no delay in shipping, that's really why Amazon's trying to get into the retail space with-- >> And by the same, unless Whole Foods starts-- >> There could be a drone! >> selling shoes ... (laughs) >> Or there could be a drone, that would deliver it to me in a couple hours. Anyway, but this is next year's Inforum. This is, these are all the themes. >> That's going to be amazing, to sit down with you and talk about this year after year. >> I know, we, at the golden age, it's soon to be upon us. Corey Tollefson, always a pleasure to sit down with you. Thanks so much for joining us. >> Thank you so much, appreciate it. >> Thanks for coming on. >> I'm Rebecca Knight for Dave Vellante, we will have our wrap just after this. (peppy techno music)
SUMMARY :
brought to you by Infor. He is the senior vice president and general manager Looking forward to this, about the initial prognosis of the business unit. So talk a little bit about the solutions Yeah, I mean, anybody that shops understands and come into the store and purchase something, so. back in the hands of the brand, right? the retailers started to have the influence. I've got to compete with Amazon strategy. Well, what's happening in the industry, you know, and what we've done since then, around, you know, and Williams-Sonoma, DSW. You know, Duncan mentioned it earlier on the main stage and that's where our applications are going as well. of Coleman, the new product to launch today. Well, I could get into the whole, and Google and Amazon have the data, and all that attributes associated with the item, in our data platform in the cloud, and we saw Soma was presenting to the analysts yesterday it's been a nuclear arms race over the last decade and also a new one in New Zealand. Well, I think the first part of that is, and the reception we've had in London has been insane. Okay, so, what are you hearing here? on the planet, we believe, you know. So a lot of the ways in which companies are competing and provide proof that it's better to go Are the discuss, are they more sort of, that we don't feel like there's any issues related on the cloud provider, but, are you, Over the last two years it's evolved to the point the industry standard for, to which others now compete with. is there a piece of advice that you could give to retailers? and the reality is, I think we're going to usher in I mean, there was a human being involved, yeah. and make that embedded into a new modern platform. with its AI and, you know, geniuses and alpha geeks? It's the human interaction. Well, the other thing my favorite shoe store in the world, is that, I believe the numbers are that would deliver it to me in a couple hours. That's going to be amazing, to sit down with you Corey Tollefson, always a pleasure to sit down with you. we will have our wrap just after this.
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AWS re:Invent Show Wrap | AWS re:Invent 2022
foreign welcome back to re invent 2022 we're wrapping up four days well one evening and three solid days wall-to-wall of cube coverage I'm Dave vellante John furrier's birthday is today he's on a plane to London to go see his nephew get married his his great Sister Janet awesome family the furriers uh spanning the globe and uh and John I know you wanted to be here you're watching in Newark or you were waiting to uh to get in the plane so all the best to you happy birthday one year the Amazon PR people brought a cake out to celebrate John's birthday because he's always here at AWS re invented his birthday so I'm really pleased to have two really special guests uh former Cube host Cube Alum great wikibon contributor Stu miniman now with red hat still good to see you again great to be here Dave yeah I was here for that cake uh the twitterverse uh was uh really helping to celebrate John's birthday today and uh you know always great to be here with you and then with this you know Awesome event this week and friend of the cube of many time Cube often Cube contributor as here's a cube analyst this week as his own consultancy sarbj johal great to see you thanks for coming on good to see you Dave uh great to see you stu I'm always happy to participate in these discussions and um I enjoy the discussion every time so this is kind of cool because you know usually the last day is a getaway day and this is a getaway day but this place is still packed I mean it's I mean yeah it's definitely lighter you can at least walk and not get slammed but I subjit I'm going to start with you I I wanted to have you as the the tail end here because cause you participated in the analyst sessions you've been watching this event from from the first moment and now you've got four days of the Kool-Aid injection but you're also talking to customers developers Partners the ecosystem where do you want to go what's your big takeaways I think big takeaways that Amazon sort of innovation machine is chugging along they are I was listening to some of the accessions and when I was back to my room at nine so they're filling the holes in some areas but in some areas they're moving forward there's a lot to fix still it doesn't seem like that it seems like we are done with the cloud or The Innovation is done now we are building at the millisecond level so where do you go next there's a lot of room to grow on the storage side on the network side uh the improvements we need and and also making sure that the software which is you know which fits the hardware like there's a specialized software um sorry specialized hardware for certain software you know so there was a lot of talk around that and I attended some of those sessions where I asked the questions around like we have a specialized database for each kind of workload specialized processes processors for each kind of workload yeah the graviton section and actually the the one interesting before I forget that the arbitration was I asked that like why there are so many so many databases and IRS for the egress costs and all that stuff can you are you guys thinking about reducing that you know um the answer was no egress cost is not a big big sort of uh um show stopper for many of the customers but but the from all that sort of little discussion with with the folks sitting who build these products over there was that the plethora of choice is given to the customers to to make them feel that there's no vendor lock-in so if you are using some open source you know um soft software it can be on the you know platform side or can be database side you have database site you have that option at AWS so this is a lot there because I always thought that that AWS is the mother of all lock-ins but it's got an ecosystem and we're going to talk about exactly we'll talk about Stu what's working within AWS when you talk to customers and where are the challenges yeah I I got a comment on open source Dave of course there because I mean look we criticized to Amazon for years about their lack of contribution they've gotten better they're doing more in open source but is Amazon the mother of all lock-ins many times absolutely there's certain people inside Amazon I'm saying you know many of us talk Cloud native they're like well let's do Amazon native which means you're like full stack is things from Amazon and do things the way that we want to do things and you know I talk to a lot of customers they use more than one Cloud Dave and therefore certain things absolutely I want to Leverage The Innovation that Amazon has brought I do think we're past building all the main building blocks in many ways we are like in day two yes Amazon is fanatically customer focused and will always stay that way but you know there wasn't anything that jumped out at me last year or this year that was like Wow new category whole new way of thinking about something we're in a vocals last year Dave said you know we have over 200 services and if we listen to you the customer we'd have over two thousand his session this week actually got some great buzz from my friends in the serverless ecosystem they love some of the things tying together we're using data the next flywheel that we're going to see for the next 10 years Amazon's at the center of the cloud ecosystem in the IT world so you know there's a lot of good things here and to your point Dave the ecosystem one of the things I always look at is you know was there a booth that they're all going to be crying in their beer after Amazon made an announcement there was not a tech vendor that I saw this week that was like oh gosh there was an announcement and all of a sudden our business is gone where I did hear some rumbling is Amazon might be the next GSI to really move forward and we've seen all the gsis pushing really deep into supporting Cloud bringing workloads to the cloud and there's a little bit of rumbling as to that balance between what Amazon will do and their uh their go to market so a couple things so I think I think we all agree that a lot of the the announcements here today were taping seams right I call it and as it relates to the mother of all lock-in the reason why I say that it's it's obviously very much a pejorative compare Oracle company you know really well with Amazon's lock-in for Amazon's lock-in is about bringing this ecosystem together so that you actually have Choice Within the the house so you don't have to leave you know there's a there's a lot to eat at the table yeah you look at oracle's ecosystem it's like yeah you know oracle is oracle's ecosystem so so that is how I think they do lock in customers by incenting them not to leave because there's so much Choice Dave I agree with you a thousand I mean I'm here I'm a I'm a good partner of AWS and all of the partners here want to be successful with Amazon and Amazon is open to that it's not our way or get out which Oracle tries how much do you extract from the overall I.T budget you know are you a YouTube where you give the people that help you create a large sum of the money YouTube hasn't been all that profitable Amazon I think is doing a good balance of the ecosystem makes money you know we used to talk Dave about you know how much dollars does VMware make versus there um I think you know Amazon is a much bigger you know VMware 2.0 we used to think talk about all the time that VMware for every dollar spent on VMware licenses 15 or or 12 or 20 were spent in the ecosystem I would think the ratio is even higher here sarbji and an Oracle I would say it's I don't know yeah actually 1 to 0.5 maybe I don't know but I want to pick on your discussion about the the ecosystem the the partner ecosystem is so it's it's robust strong because it's wider I was I was not saying that there's no lock-in with with Amazon right AWS there's lock-in there's lock-in with everything there's lock-in with open source as well but but the point is that they're they're the the circle is so big you don't feel like locked in but they're playing smart as well they're bringing in the software the the platforms from the open source they're picking up those packages and saying we'll bring it in and cater that to you through AWS make it better perform better and also throw in their custom chips on top of that hey this MySQL runs better here so like what do you do I said oh Oracle because it's oracle's product if you will right so they are I think think they're filing or not slenders from their go to market strategy from their engineering and they listen to they're listening to customers like very closely and that has sort of side effects as well listening to customers creates a sprawl of services they have so many services and I criticized them last year for calling everything a new service I said don't call it a new service it's a feature of a existing service sure a lot of features a lot of features this is egress our egress costs a real problem or is it just the the on-prem guys picking at the the scab I mean what do you hear from customers so I mean Dave you know I I look at what Corey Quinn talks about all the time and Amazon charges on that are more expensive than any other Cloud the cloud providers and partly because Amazon is you know probably not a word they'd use they are dominant when it comes to the infrastructure space and therefore they do want to make it a little bit harder to do that they can get away with it um because um yeah you know we've seen some of the cloud providers have special Partnerships where you can actually you know leave and you're not going to be charged and Amazon they've been a little bit more flexible but absolutely I've heard customers say that they wish some good tunning and tongue-in-cheek stuff what else you got we lay it on us so do our players okay this year I think the focus was on the upside it's shifting gradually this was more focused on offside there were less talk of of developers from the main stage from from all sort of quadrants if you will from all Keynotes right so even Werner this morning he had a little bit for he was talking about he he was talking he he's job is to Rally up the builders right yeah so he talks about the go build right AWS pipes I thought was kind of cool then I said like I'm making glue easier I thought that was good you know I know some folks don't use that I I couldn't attend the whole session but but I heard in between right so it is really adopt or die you know I am Cloud Pro for last you know 10 years and I think it's the best model for a technology consumption right um because of economies of scale but more importantly because of division of labor because of specialization because you can't afford to hire the best security people the best you know the arm chip designers uh you can't you know there's one actually I came up with a bumper sticker you guys talked about bumper sticker I came up with that like last couple of weeks The Innovation favorite scale they have scale they have Innovation so that's where the Innovation is and it's it's not there again they actually say the market sets the price Market you as a customer don't set the price the vendor doesn't set the price Market sets the price so if somebody's complaining about their margins or egress and all that I think that's BS um yeah I I have a few more notes on the the partner if you you concur yeah Dave you know with just coming back to some of this commentary about like can Amazon actually enable something we used to call like Community clouds uh your companies like you know Goldman and NASDAQ and the like where Industries will actually be able to share data uh and you know expand the usage and you know Amazon's going to help drive that API economy forward some so it's good to see those things because you know we all know you know all of us are smarter than just any uh single company together so again some of that's open source but some of that is you know I think Amazon is is you know allowing Innovation to thrive I think the word you're looking for is super cloud there well yeah I mean it it's uh Dave if you want to go there with the super cloud because you know there's a metaphor for exactly what you described NASDAQ Goldman Sachs we you know and and you know a number of other companies that are few weeks at the Berkeley Sky Computing paper yeah you know that's a former supercloud Dave Linthicum calls it metacloud I'm not really careful I mean you know I go back to the the challenge we've been you know working at for a decade is the distributed architecture you know if you talk about AI architectures you know what lives in the cloud what lives at the edge where do we train things where do we do inferences um locations should matter a lot less Amazon you know I I didn't hear a lot about it this show but when they came out with like local zones and oh my gosh out you know all the things that Amazon is building to push out to the edge and also enabling that technology and software and the partner ecosystem helps expand that and Pull It in it's no longer you know Dave it was Hotel California all of the data eventually is going to end up in the public cloud and lock it in it's like I don't think that's going to be the case we know that there will be so much data out at the edge Amazon absolutely is super important um there some of those examples we're giving it's not necessarily multi-cloud but there's collaboration happening like in the healthcare world you know universities and hospitals can all share what they're doing uh regardless of you know where they live well Stephen Armstrong in the analyst session did say that you know we're going to talk about multi-cloud we're not going to lead with it necessarily but we are going to actually talk about it and that's different to your points too than in the fullness of time all the data will be in the cloud that's a new narrative but go ahead yeah actually Amazon is a leader in the cloud so if they push the cloud even if they don't say AWS or Amazon with it they benefit from it right and and the narrative is that way there's the proof is there right so again Innovation favorite scale there are chips which are being made for high scale their software being tweaked for high scale you as a Bank of America or for the Chrysler as a typical Enterprise you cannot afford to do those things in-house what cloud providers can I'm not saying just AWS Google cloud is there Azure guys are there and few others who are behind them and and you guys are there as well so IBM has IBM by the way congratulations to your red hat I know but IBM won the award um right you know very good partner and yeah but yeah people are dragging their feet people usually do on the change and they are in denial denial they they drag their feet and they came in IBM director feed the cave Den Dell drag their feed the cave in yeah you mean by Dragon vs cloud deniers cloud deniers right so server Huggers I call them but they they actually are sitting in Amazon Cloud Marketplace everybody is buying stuff from there the marketplace is the new model OKAY Amazon created the marketplace for b2c they are leading the marketplace of B2B as well on the technology side and other people are copying it so there are multiple marketplaces now so now actually it's like if you're in in a mobile app development there are two main platforms Android and Apple you first write the application for Apple right then for Android hex same here as a technology provider as and I I and and I actually you put your stuff to AWS first then you go anywhere else yeah they are later yeah the Enterprise app store is what we've wanted for a long time the question is is Amazon alone the Enterprise app store or are they partner of a of a larger portfolio because there's a lot of SAS companies out there uh that that play into yeah what we need well and this is what you're talking about the future but I just want to make a point about the past you talking about dragging their feet because the Cube's been following this and Stu you remember this in 2013 IBM actually you know got in a big fight with with Amazon over the CIA deal you know and it all became public judge wheeler eviscerated you know IBM and it ended up IBM ended up buying you know soft layer and then we know what happened there and it Joe Tucci thought the cloud was Mosey right so it's just amazing to see we have booksellers you know VMware called them books I wasn't not all of them are like talking about how great Partnerships they are it's amazing like you said sub GC and IBM uh with the the GSI you know Partnership of the year but what you guys were just talking about was the future and that's what I wanted to get to is because you know Amazon's been leading the way I I was listening to Werner this morning and that just reminded me of back in the days when we used to listen to IBM educate us give us a master class on system design and decoupled systems and and IO and everything else now Amazon is you know the master educator and it got me thinking how long will that last you know will they go the way of you know the other you know incumbents will they be disrupted or will they you know keep innovating maybe it's going to take 10 or 20 years I don't know yeah I mean Dave you actually you did some research I believe it was a year or so ago yeah but what will stop Amazon and the one thing that worries me a little bit um is the two Pizza teams when you have over 202 Pizza teams the amount of things that each one of those groups needs to take care of was more than any human could take care of people burn out they run out of people how many amazonians only last two or three years and then leave because it is tough I bumped into plenty of friends of mine that have been you know six ten years at Amazon and love it but it is a tough culture and they are driving werner's keynote I thought did look to from a product standpoint you could say tape over some of the seams some of those solutions to bring Beyond just a single product and bring them together and leverage data so there are some signs that they might be able to get past some of those limitations but I still worry structurally culturally there could be some challenges for Amazon to keep the momentum going especially with the global economic impact that we are likely to see in the next year bring us home I think the future side like we could talk about the vendors all day right to serve the community out there I think we should talk about how what's the future of technology consumption from the consumer side so from the supplier side just a quick note I think the only danger AWS has has that that you know Fred's going after them you know too big you know like we will break you up and that can cause some disruption there other than that I think they they have some more steam to go for a few more years at least before we start thinking about like oh this thing is falling apart or anything like that so they have a lot more they have momentum and it's continuing so okay from the I think game is on retail by the way is going to get disrupted before AWS yeah go ahead from the buyer's side I think um the the future of the sort of Technology consumption is based on the paper uh use and they actually are turning all their services to uh they are sort of becoming serverless behind the scenes right all analytics service they had one service left they they did that this year so every service is serverless so that means you pay exactly for the amount you use the compute the iops the the storage so all these three layers of course Network we talked about the egress stuff and that's a problem there because of the network design mainly because Google has a flatter design and they have lower cost so so they are actually squeezing the their their designing this their services in a way that you don't waste any resources as a buyer so for example very simple example when early earlier In This Cloud you will get a VM right in Cloud that's how we started so and you can get 20 use 20 percent of the VM 80 is getting wasted that's not happening now that that has been reduced to the most extent so now your VM grows as you grow the usage and if you go higher than the tier you picked they will charge you otherwise they will not charge you extra so that's why there's still a lot of instances like many different types you have to pick one I think the future is that those instances will go away the the instance will be formed for you on the fly so that is the future serverless all right give us bumper sticker Stu and then Serb G I'll give you my quick one and then we'll wrap yeah so just Dave to play off of sharp G and to wrap it up you actually wrote about it on your preview post for here uh serverless we're talking about how developers think about things um and you know Amazon in many ways you know is the new default server uh you know for the cloud um and containerization fits into the whole serverless Paradigm uh it's the space that I live in uh you know every day here and you know I was happy to see the last few years serverless and containers there's a blurring a line and you know subject we're still going to see VMS for a long time yeah yeah we will see that so give us give us your book Instagram my number six is innovation favorite scale that's my bumper sticker and and Amazon has that but also I I want everybody else to like the viewers to take a look at the the Google Cloud as well as well as IBM with others like maybe you have a better price to Performance there for certain workloads and by the way one vendor cannot do it alone we know that for sure the market is so big there's a lot of room for uh Red Hats of the world and and and Microsoft's the world to innovate so keep an eye on them they we need the competition actually and that's why competition Will Keep Us to a place where Market sets the price one vendor doesn't so the only only danger is if if AWS is a monopoly then I will be worried I think ecosystems are the Hallmark of a great Cloud company and Amazon's got the the biggest and baddest ecosystem and I think the other thing to watch for is Industries building on top of the cloud you mentioned the Goldman Sachs NASDAQ Capital One and Warner media these all these industries are building their own clouds and that's where the real money is going to be made in the latter half of the 2020s all right we're a wrap this is Dave Valente I want to first of all thank thanks to our great sponsors AWS for for having us here this is our 10th year at the cube AMD you know sponsoring as well the the the cube here Accenture sponsor to third set upstairs upstairs on the fifth floor all the ecosystem partners that came on the cube this week and supported our mission for free content our content is always free we try to give more to the community and we we take back so go to thecube.net and you'll see all these videos go to siliconangle com for all the news wikibon.com I publish weekly a breaking analysis series I want to thank our amazing crew here you guys we have probably 30 35 people unbelievable our awesome last session John Walls uh Paul Gillen Lisa Martin Savannah Peterson John Furrier who's on a plane we appreciate Andrew and Leonard in our ear and all of our our crew Palo Alto Boston and across the country thank you so much really appreciate it all right we are a wrap AWS re invent 2022 we'll see you in two weeks we'll see you two weeks at Palo Alto ignite back here in Vegas thanks for watching thecube the leader in Enterprise and emerging Tech coverage [Music]
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Keith Townsend, The CTO Advisor | AWS re:Invent 2022
(upbeat music) >> Hello, beautiful cloud community, and welcome back to AWS reInvent. It is day four here in fabulous Las Vegas, Nevada. My voice can feel it, clearly. I'm Savannah Peterson with my co-host Paul Gillin. Paul, how you doing? >> Doing fine, Savannah. >> Are your feet about where my voice is? >> Well, getting little rest here as we have back to back segments. >> Yeah, yeah, we'll keep you off those. Very excited about this next segment. We get to have a chat with one of our very favorite analysts, Keith Townsend. Welcome back to theCUBE. >> Savannah Page. I'm going to use your south names, Savannah Page. Thank you for having me, Paul. Good to see you again. It's been been too long since CubeCon Valencia. >> Valencia. >> Valencia. >> Well at that beautiful lisp, love that. Keith, how's the show been for you so far? >> It has been great. I tweeted it a couple of days ago. Amazon reInvent is back. >> Savannah: Whoo! Love that. >> 50, 60 thousand people, you know? After 40 thousand, I stop countin'. It has been an amazing show. I don't know if it's just the assignment of returning, but easily the best reInvent of the four that I've attended. >> Savannah: Love that. >> Paul: I love that we have you here because, you know, we tend to get anchored to these desks, and we don't really get a sense of what's going on out there. You've been spending the last four days traversing the floor and talking to people. What are you hearing? Are there any mega themes that are emerging? >> Keith: So, a couple of mega themes is... We were in the Allen session with Adam, and Adam bought up the idea of hybrid cloud. At the 2019 show, that would be unheard of. There's only one cloud, and that's the AWS cloud, when you're at the Amazon show. Booths, folks, I was at the VMware booth and there's a hybrid cloud sign session. People are talking about multicloud. Yes, we're at the AWS show, but the reality that most customers' environments are complex. Adam mentioned that it's hybrid today and more than likely to be hybrid in the future in Amazon, and the ecosystem has adjusted to that reality. >> Paul: Now, is that because they want sell more outposts? >> You know, outpost is definitely a part of the story, but it's a tactile realization that outposts alone won't get it. So, you know, from Todd Consulting, to Capgemini, to PWC, to many of the integrations on the show floor... I even saw company that's doing HP-UX in the cloud or on-prem. The reality is these, well, we've deemed these legacy systems aren't going anywhere. AWS announced the mainframe service last year for converting mainframe code into cloud workloads, and it's just not taking on the, I think, the way that the Amazon would like, and that's a reality that is too complex for all of it to run in the cloud. >> Paul: So it sounds like the strategy is to envelop and consume then if you have mainframe conversion services and HP-UX in the cloud, I mean, you're talking about serious legacy stuff there. >> Keith: You're talking about serious legacy stuff. They haven't de-emphasized their relationship with VMware. You know, hybrid is not a place, it is a operating model. So VMware cloud on AWS allows you to do both models concurrently if you have those applications that need layer two. You have these workloads that just don't... SAP just doesn't... Sorry, AWS, SAP in the cloud and EC2 just doesn't make financial sense. It's a reality. It's accepting of that and meeting customers where they're at. >> And all the collaboration, I mean, you've mentioned so many companies in that answer, and I think it's very interesting to see how much we're all going to have to work together to make the cloud its own operating system. Cloud as an OS came up on our last conversation here and I think it's absolutely fascinating. >> Keith: Yeah, cloud is the OS I think is a thing. This idea that I'm going to use the cloud as my base layer of abstraction. I've talked to a really interesting startup... Well actually it's a open source project cross plane of where they're taking that cloud model and now I can put my VMware vsphere, my AWS, GCP, et cetera, behind that and use that operating model to manage my overall infrastructure. So, the maturity of the market has fascinated me over the past year, year and a half. >> It really feels like we're at a new inflection point. I totally agree. I want to talk about something completely different. >> Keith: Okay. >> Because I know that we both did this challenge. So one of the things that's really inspiring quite frankly about being here at AWS reInvent, and I know you all at home don't have an opportunity to walk the floor and get the experience and get as many steps as Paul gets in, but there's a real emphasis on giving back. This community cares about giving back and AWS is doing a variety of different activations to donate to a variety of different charities. And there's a DJ booth. I've been joking. It kind of feels like you're arriving at a rave when you get to reInvent. And right next to that, there is a hydrate and help station with these reusable water bottles. This is actually firm. It's not one of those plastic ones that's going to end up in the recycled bin or the landfill. And every single time that you fill up your water bottle, AWS will donate $3 to help women in Kenya get access to water. One of the things that I found really fascinating about the activation is women in sub-Saharan Africa spend 16 million hours carrying water a day, which is a wild concept to think about, and water is heavy. Keith, my man, I know that you did the activation. They had you carrying two 20 pound jugs of water. >> Keith: For about 15 feet. It's not the... >> (laughs) >> 20 pound jugs of water, 20 gallons, whatever the amount is. It was extremely heavy. I'm a fairly sizeable guy. Six four, six five. >> You're in good shape, yeah. >> Keith: Couple of a hundred pounds. >> Yeah. >> Keith: And I could not imagine spending that many hours simply getting fresh water. We take it for granted. Every time I run the water in the sink, my family gets on me because I get on them when they leave the sink water. It's like my dad's left the light on. If you leave the water on in my house, you are going to hear it from me because, you know, things like this tickle in my mind like, wow, people walk that far. >> Savannah: That's your whole day. >> Just water, and that's probably not even enough water for the day. >> Paul: Yeah. We think of that as being, like, an 18th century phenomenon, but it's very much today in parts of Sub-Saharan Africa. >> I know, and we're so privileged. For me, it was just, we work in technology. Everyone here is pretty blessed, and to do that activation really got my head in the right space to think, wow I'm so lucky. The team here, the fabulous production team, can go refill my water bottle. I mean, so simple. They've also got a fitness activation going on. You can jump on a bike, a treadmill, and if you work out for five minutes, they donate $5 to Fred Hutch up in Seattle. And that was nice. I did a little cross-training in between segments yesterday and I just, I really love seeing that emphasis. None of this matters if we're not taking care of community. >> Yeah, I'm going to go out and google Fred Hutch, and just donate the five bucks. 'Cause I'm not, I'm not. >> (laughs) >> I'll run forever, but I'm not getting on a bike. >> This from a guy who did 100 5Ks in a row last year. >> Yeah. I did 100 5Ks in a row, and I'm not doing five minutes on a bike. That's it. That's crazy, right? >> I mean there is a treadmill And they have the little hands workout thing too if you want. >> About five minutes though. >> Savannah: I know. >> Like five minutes is way longer than what you think it is. >> I mean, it's true. I was up there in a dress in sequence. Hopefully, I didn't scar any anyone on the show floor yesterday. It's still toss up. >> I'm going to take us back to back. >> Take us back Paul. >> Back to what we were talking about. I want to know what you're hearing. So we've had a lot of people on this show, a lot of vendors on the show who have said AWS is our most important cloud partner, which would imply that AWS's lead is solidifying its lead and pulling away from the pack as the number one. Do you hear that as well? Or is that lip service? >> Keith: So I always think about AWS reInvent as the Amazon victory lap. This is where they come and just thumb their noses at all the other cloud providers and just show how far ahead they're are. Werner Vogels, CTO at Amazon's keynotes, so I hadn't watched it yet, but at that keynote, this is where they literally take the victory lap and say that we're going to expose what we did four or five years ago on stage, and what we did four or five years ago is ahead of every cloud provider with maybe the exception of GCP and they're maybe three years behind. So customers are overwhelmingly choosing Amazon for these reasons. Don't get me wrong, Corey Quinn, Gardner folks, really went at Adam yesterday about Amazon had three majors outages in December last year. AWS has way too many services that are disconnected, but from the pure capability, I talked to a born in the cloud data protection company who could repatriate their data protection and storage on-prem private data center, save money. Instead, they double down on Amazon. They're using, they modernize their application and they're reduced their cost by 60 to 70%. >> Massive. >> This is massive. AWS is keeping up with customers no matter where they're at on the spectrum. >> Savannah: I love that you use the term victory lap. We've had a lot of folks from AWS here up on the show this week, and a couple of them have said they live for this. I mean, and it's got to be pretty cool. You've got 70 thousand plus people obsessed with your product and so many different partners doing so many different things from the edge to hospital to the largest companies on earth to the Israeli Ministry of Defense we were just talking about earlier, so everybody needs the cloud. I feel like that's where we're at. >> Keith: Yeah, and the next step, I think the next level opportunity for AWS is to get to that analyst or that citizen developer, being able to enable the end user to use a lambda, use these data services to create new applications, and the meanwhile, there's folks on the show floor filling that gap that enable develop... the piece of owner, the piece of parlor owner, to create a web portal that compares his prices and solutions to other vendors in his area and adjust dynamically. You go into a restaurant now and there is no price menu. There's a QR code that Amazon is powering much of that dynamic relationship between the restaurateur, the customer, and even the menu and availability. It's just a wonderful time. >> I always ask for the print menu. I'm sorry. >> Yeah. You want the printed menu. >> Look down, my phone doesn't work. >> Gimme something I could shine my light on. >> I know you didn't have have a chance to look at Vogel's keynote yet, but I mean you mentioned citizen developer. One of the things they announced this morning was essentially a low code lambda interface. So you can plug, take your lamb dysfunctions and do drag and drop a connection between them. So they are going after that market. >> Keith: So I guess I'll take my victory lap because that was my prediction. That's where Amazon's next... >> Well done, Keith. >> Because Lambda is that thing when you look at what server list was and the name of the concept of being, not having to have to worry about servers in your application development, the logical next step, I won't take too much of a leap. That logical first step is, well, code less code. This is something that Kelsey Hightower has talked about a lot. Low code, no code, the ability to empower people without having these artificial barriers, learning how to code in a different language. This is the time where I can go to Valencia, it's pronounced, where I can go to Valencia and not speak Spanish and just have my phone. Why can't we do, at business value, for people who have amazing ideas and enable those amazing ideas before I have to stick a developer in between them and the system. >> Paul: Low-code market is growing 35% a year. It's not surprising, given the potential that's out there. >> And as a non-technical person, who works in technology, I've been waiting for this moment. So keep predicting this kind of thing, Keith. 'Cause hopefully it'll keep happening. Keith, I'm going to give you the challenge we've been giving all of our guests this week. >> Keith: Okay. >> And I know you're going to absolutely crush this. So we are looking for your 32nd Instagram real, sizzle hot take, biggest takeaway from this year's show. >> So 32nd Instagram, I'll even put it on TikTok. >> Savannah: Heck yeah. >> Hybrid cloud, hybrid infrastructure. This is way bigger than Amazon. Whether we're talking about Amazon, AWS, I mean AWS's solutions, Google Cloud, Azure, OCI, on-prem. Customers want it all. They want a way to manage it all, and they need the skill and tools to enable their not-so-growing work force to do it. That is, that's AWS reInvent 2019 to 2022. >> Absolutely nailed it. Keith Townsend, it is always such a joy to have you here on theCUBE. Thank you for joining us >> Savannah Page. Great to have you. Paul, you too. You're always a great co-host. >> (laughs) We co-hosted for three days. >> We've got a lot of love for each other here. And we have even more love for all of you tuning into our fabulous livestream from AWS reInvent Las Vegas, Nevada, with Paul Gillin. I'm Savannah Peterson. You're watching theCUBE, the leader in high tech coverage. (upbeat music)
SUMMARY :
Paul, how you doing? as we have back to back segments. We get to have a chat Good to see you again. Keith, how's the show been for you so far? I tweeted it a couple of days ago. Savannah: Whoo! of the four that I've attended. and talking to people. and that's the AWS cloud, on the show floor... like the strategy is to Sorry, AWS, SAP in the cloud and EC2 And all the collaboration, I mean, This idea that I'm going to use the cloud I want to talk about something One of the things that I It's not the... I'm a fairly sizeable guy. It's like my dad's left the light on. that's probably not even of that as being, like, in the right space to and just donate the five bucks. but I'm not getting on a bike. 100 5Ks in a row last year. and I'm not doing five minutes on a bike. if you want. than what you think it is. on the show floor yesterday. as the number one. I talked to a born in the at on the spectrum. on the show this week, Keith: Yeah, and the next step, I always ask for the print menu. Gimme something I One of the things they because that was my prediction. This is the time where It's not surprising, given the Keith, I'm going to give you the challenge to absolutely crush this. So 32nd Instagram, That is, that's AWS reInvent 2019 to 2022. to have you here on theCUBE. Great to have you. We co-hosted for three days. And we have even more love for all of you
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Purnima Padmanabhan | VMware Explore 2022
>>Welcome back everyone to the cubes live coverage here in San Francisco for VMware Explorer. I'm John farer, Dave LAN two days of Wal three days of Wal Walker. Two sets live events got PERA, had Metabo, senior vice president and general manager of cloud management at VMware. I got it. Right. Thanks for coming on the queue. >>You got it right. Good to >>Be here. We're all smiles. Cause we were talking about your history. You once worked at loud cloud and we were reminiscent about how cloud was before cloud was even cloud. Exactly. And how, how hard it was. >>And >>It's still hard. Complexity is a big deal. And one of the segments we want to talk to you about is the announcement around aria and you see cloud manage a big part of this direction to multi-cloud yes. To tame the complexity. And you know, we were quoting Andy Grove on the cube, let chaos rain, and then rain in the chaos. Exactly. Okay. A very famous quote in tech and the theme here is cloud chaos. Yes. And so we're starting to see signs of raining in that chaos or solving complexity. And every major inflection point has this moment where yes, it gets so hard and then it kicks up to the right and grows and link gets solved. So we feel like we're in that moment. >>I couldn't agree more. And in fact, the way I say is our, our, our tagline is we make the complexity of managing cloud invisible so that you can focus on building your business apps. And you're right about the inflection point. Every time a new technology hits, you have some point of adoption and then it becomes insanely successful. And that's when the complexity hits, then you go and tame the complexity till the next technology hits. Right? That's what happens. It's happened with virtualization. Then it has happened with cloud then with containerization and now the next one will hit. And so with aria, we said, we have to fundamentally change the problem, right? We are constantly running a race of TAing, this complexity. So very excited about this announcement with which we're doing with aria. And we said, imagine if I could have a view of my environment and all the dependencies, I don't need to know everything, just the environment and its dependencies. Then I can now start solving problems and answering questions that I was unable to before. And newer technologies can keep coming and piling on, but I'll always be able to answer that, help >>Our audience understand Ari, a great name and, and what's new. Your Heka what's new from, you know, it's not just V V realize with a new name what's what's new specifically. >>Yeah. Please. No. >>Explain some people. Well, >>There's some commentary on snarky comments, but it's a product it's not a rebrand of something >>Else. It's right. It's not explain that. It's not a, yeah. So what we did is let, let me start off. Why, why we started aria? So we said, okay, native public managing environments, native public cloud environments and cloud native applications is a different ballgame, more Emeral workloads, very large scale, highly fragmented data. So we looked at that problem rounds up and said, we need to have a management solution that solves that problem focused on native public cloud and cloud native apps and the core to solving that problem was you can't just solve it for one cloud or you can't solve it for one discipline. When I say discipline, when you think about management, what do you manage? You're managing to optimize cost. You're managing to optimize performance. You're managing to optimize your security and you're managing to speed up the delivery. That is it. And so we said, we'll have a new look to this management. And what we have done with aria is we have introduced a brand new platform, which we call aria hub powered by aria graph, which allows you to deliver this man on this management challenges, by creating a map of your environment, a near real time map of your environment. And then we are able to, once we know what an application looks like and how it maps to the infrastructure, we can go and query other subsystems to tell you, what is the cost of an application? What is the performance of an application? Creating a common understanding >>This now it's a new architecture. >>I just wanted to get that out there. It's federated >>New graph database. >>Yes. It's a new architecture federated, a platform that not only gives you a map of your environment, but it federates into other sources to pull that data together. Right now, one of the data sources that it federates into is of course also we realize, yeah, yeah. Cloud health, >>You plug and >>Cloud observability. You plug everything into it. Yeah. And as part of the announcement, we didn't just announce a platform. We also announced a set of crosscutting solutions cuz we said, okay, what is the power of the platform? The big thing is it removes the swivel share management. It allows you to answer questions you couldn't answer before. And so >>Swivel share meaning going from one app to another one app logging in exactly >>Credentials in credentials. And you don't have a common understanding of app across those. So now you hire people who do integration buses, right? All kinds of cloud. So the three new end to end solutions we are announcing also in, along with the platform, these are brand new. One is something called aria guardrails. So when I have development environments today, for example, my, I do development on public cloud as well as private cloud. I have thousands of accounts, each one with its own security rules, each one with its own policies. After I initially deploy the account, it becomes a nightmare to manage that. So what aria guardrails allows you to do is set up these multi-cloud environments with the right policies. And not only is it about one time provisioning, but it is maintaining them on >>A run basis. And those credentials are also risk. Cuz you have a password on the dark web, that's exposed on one and you've got to change it. And, and there's so many things going on exactly on security, which brings me up to the point of, you know, we were talking, we're gonna see Tom later on security. We heard earlier, why wasn't security in the keynote? Oh, it's table stakes. That's what Z has said. But we're like, okay, I get that. So let's just say that security is table stakes. There's a big trend towards security as a state of something at a, at a given time. And that CSOs and CSOs are going to defensible. Yes. Meaning being defensible all the time. Yes. As an ongoing thing, which is not just running a pen test once a week. Yes. Like multiple testing, real testing. Not simulation. Yes. To be secure. Yes. So it's not about being secure. It's about having security, but defense ability is the action now not yeah. Yeah. >>Can >>You does that, how does that fit into this? Because this seems to like be in this wheelhouse of management. >>No, I think you're bringing a very important point, which is the security as a post. The fact item is no longer. Right? Right. You want to bake in security. This is a shift left of security that we talk about when you're building an application and you are deploying code in your test, you wanna say, Hey, what is the security? Is it secure? Is it meeting my guardrail? Then when you deploy it from an operations perspective, also it is a security concern. It's not just a security team's concern now. So is my configuration right? Is my configuration secure? Has, is it drifting? It's never a snapshot in time. It's constantly, you have to look at it. Is it drifting? And that is exactly what we are doing also with aria. So >>That's part of the solution you're talking about in the guardrails within being >>Able to maintain the secure configuration right now, as I said, there's always a security discipline. Yeah. Which is you are done by security teams, but you also want operations teams and development teams to enforce security in their respective practices. And that's what Ari allows you to do. >>So the question on multi-cloud comes in, okay. So this is all good. By the way, we love that shift left again, very developer. And I would argue actually we are argue on the cube. That dev ops is the development environment for cloud native. So the it operational once called ops is now in dev just saying he is, and then data ops and security ops are now the new it because that's where the hard problems are. So how do you look at the data side of it as well as security in your view of multi-cloud because you know, hybrid cloud, I can see the steady state between, you know, on premises and cloud, if it's operating cloudlike but now you're starting to look at spanning clouds. Yes. Yes. Not full spanning workloads. That's not there yet, but certainly people have multiple clouds. Yeah. But when you data seems to be the first thing spanning not necessarily the app itself, but how do you guys view that multi-cloud aspect of what you're managing? I mean, how you look at that? >>I think there are different angles to it. Right? You can look at it from the data angle and you look at it on how the, how protected a data is for us. When you look at management discipline, it is all from the perspective of configurations. Okay. If I have configured my environment correctly, then you should not be able to do something that destroys or the data. Right. So getting the configuration right. When you're developing that, getting the configuration right. When you're provisioning the app and then getting the configuration, right. Even when you're doing day two and ongoing operations, that is what we bring to the table. And to some extent, that aria visibility, that I was talking about an Ary graph, a near real time view of the configuration state and its dependencies is very critical. So now I can ask questions. Is there a misconfiguration, by the way, the answer is yes, they, yeah. >>That is a lot by the way, too, right? Yeah. >>Which, which exposes me. And then you can say, Hey, is there user activity associated with that misconfigured? Good object. Now suddenly you have go, go to a red alert. So not only something misconfigured, but there is user activity associated with the misconfigured data. You know, this is something that I have. This >>Is where AI sings beautifully because beautifully, once you have the configuration baseline done, yes. It's like securing the S3 bucket, which is like a knee has to be a like brushing your teeth. It's gotta be a habit. Exactly. It's like, you just don't even think about, you just don't leave an S3 bucket. >>It's gotta be simplified because you're, we're asking the devs now to be security pros, correct. Secure the run time, secure the paths, you know, secure the containers. And so they need help. This is not what they wake up in the morning passionate about. Right. >>But that is where the guardrails comes in. Totally. Yeah. So a a developer, why should they care? They should just say, look, I'm developing for the credit card industry. I need a PCI compliant environment. And then let us take care of defining that environment, deploying that environment, managing that environment on an ongoing basis, they should be building code. Yeah. Right. But there is a change also, which is in the past, these were like two different islands and two different views with aria graft. We also have created this unified API that a developer could query or an ops could query to create a common understanding of the environment. So you're not looking at, you know, the elephant won the trunk and the other one, the tail you're looking at it in a common way. >>Can you talk about the collaboration between tan zoo and aria portfolios? Because obviously the VMware customers are investing in tan zoo. A lot of stuff's coming outta the oven. We heard some Dave heard some stuff from Chris Wolf and he's gonna come on tomorrow. And Raghu was hinting at some other stuff. That's not yet public, but you know, this things happening, >>Things happening, lot of >>Things, you know, you know, announcements happened years ago last year. Now some fruit's coming off the tree, this is a hot product aria. It makes a lot of sense for the customers. Where's the cloud native stuff, kicking, connecting in. What's the give us the overview what's connection >>Is lots and lots of connections. So you have a beautiful Kubernetes environment and a cloud native platform. You have accelerated app development. Now you're building more apps, more microservices based apps, more fragmented data, more information. So think of aria as an envelope around all of this. So wherever you are, whether you are building an application, deploying an application, managing an application, retiring an application through that life cycle, we can bring that management. So what we are doing with Tansu is with the platform, develop and platform. Now we can hook in management with a common perspective earlier in the life cycle. I don't have to wait for it to go to production to start saying, is it secure? Is it configured? How is it performing? What is my cost trade off as a developer, I've decided to, to fix a latency issue, I'm gonna add a new region or I'm gonna scale out a particular tier. Do I know how much it'll cost me? Can I give you that right at your fingertips, potentially even within the development platform and within the ID, that's the power, right? So bringing Ary, >>Not a lot of heavy lifting on the develop. So it's pretty much almost like a query to a database or >>As simple API that they can just query as part of their development process. Yeah. So by bringing aria and Tansu and really aria en developing Tansu right. You're able to bring that power >>Developer. I just always smile because you, I remember we, we have a group called the cloud. AATI the early OG found cloud. >>AATI >>The early days of cloud. When we were talking about infrastructure as code yes. Way back when, and finally it's actually happening. So what you're describing is infrastructure's code because now there's more complexity happening under the hard and top and you know, service are being turned on and off automatically. Yes. And sometimes you might not even know what's going on. Exactly. If you have guard rail, >>But you have to discover the state, know something has turned on, understand the implication and then synthesize, synthesize it down to the insight for the user. >>You know, a lot of people have been complaining about other older companies. Like Splunks the world who have great logging technology for gen one cloud, but now these new logging logging becomes a problem. Can you talk about how you guys are handling that? Give confidence or yeah. Explain that there's everything's gonna be logged properly. Yeah. >>So, so really look, there are three disciplines that we have management. Discipl like, ultimately there are thousands of names, but it boils down to you're managing the cost. You're managing the security, you're managing the performance of your applications. That is it. Right. So what we found is when you think of these disciplines as siloed load solutions, you can't ask a simple question as what is my cost performance trade off. You can't ask a simple question as, Hey, I'm improving performance. How, what is the implication of security? And that's when you start building complex solutions that say, okay, let me collect log from here. Let me collect this from here. Then let me correlate and normalize an application definition and tell you something and then put it in a spreadsheet and put it in a spreadsheet finally for manual work. Exactly. So one of the pillars is about managing performance. >>We have very powerful capabilities today in our portfolio. Tansu observability, which is part of aria portfolio. We realize log, which is part of aria portfolio, networks, insights, and operations. So with the common, when you, when you have a common language, we have a common language. We understand each other. Similarly with Ary graph and aria hub, we have creating this common language. So once we create a common language, all the various observability and log solutions have a meaning. They have relevance. And so we are able to take the noise from all these systems and synthesize it down to what we call business insights. And that's what is one of the big announcement as part of aria, awesome take data, which we have lots of and convert it to information. >>Give us the bumper sticker on why VMware. >>Well, I I'll tell you, when you talk about various public clouds, each public cloud has their native solutions. I've got control tower, I've got cloud wash, cloud trail, different solutions, and some of the hyperscalers are also expanding their solutions to other cloud. I think VMware in a way, from a multi-cloud perspective, we are in a wonderfully neutral position. Not only do we have a wealth of technology and assets that we can bring to the game, but we can also do it evenly across all clouds. So, so look at something like cost. Do you trust one of the hyperscalers to tell you that what is the cost comparison between them and another hyperscaler? That is where the VMware value comes in? >>I think people just try to hear what the cost of one cloud. Exactly, exactly. That is often people make money doing that is a job. No, >>No, definitely. Even a single cloud. What is the cost? >>It's a cloud economist out there and we know who he is. Corey Corey, a friend of the cube. He does it for his living. So help people figure out their bill. Exactly. Just on one cloud. >>Exactly. It's one cloud. So being able, we have the unique position where, and the right sets of technologies and experiences to bring that solution to bear across multicloud. Right. Great. >>What's your vision real quick. One minute left. What's your vision for the group? What are you investing in? What's your goals? What are you trying to do? Ask you the products. New. Gonna roll that out. What's what's the plan. I >>Really, again, the biggest one, the, the, the tagline I talked about, right. I, I, I want to, you know, I'm telling customers, managing stuff is boring. Don't waste your time on it. Let us take care of it. Right? So make the cloud complexity invisible so that you can focus on building your applications and everything that we do in the business unit is targeted towards that one goal. It is not about doing more features, more capabilities. It's are you solving customers questions? And we start from question down, >>Be thank you for spending your valuable time here in the cube, explaining the new news. Appreciate it. All right. Get lunch. After the short breaks, stay more with the cube live here in San Francisco for VMware Explorer, 22. I'm John that's. Dave. >>Thank you.
SUMMARY :
Thanks for coming on the queue. You got it right. Cause we were talking about your history. And one of the segments we want to talk And that's when the complexity hits, then you go and Your Heka what's new from, you know, it's not just V V realize with a new name what's what's No. Well, core to solving that problem was you can't just solve it for one cloud or you can't I just wanted to get that out there. that not only gives you a map of your environment, but it federates into other sources to pull And as part of the announcement, So what aria guardrails allows you to do is set up these multi-cloud And that CSOs and CSOs are going to Because this seems to like be in this wheelhouse of management. And that is exactly what we are doing also with aria. And that's what Ari allows you to do. I can see the steady state between, you know, on premises and cloud, if it's operating cloudlike but So getting the configuration right. That is a lot by the way, too, right? And then you can say, Hey, is there user activity associated It's like securing the S3 bucket, which is like a knee has to be a like brushing your teeth. secure the paths, you know, secure the containers. look, I'm developing for the credit card industry. That's not yet public, but you know, this things happening, Things, you know, you know, announcements happened years ago last year. So you have a beautiful Kubernetes environment and a cloud Not a lot of heavy lifting on the develop. So by bringing aria and Tansu and really aria en developing Tansu right. AATI the early OG And sometimes you might not even know what's going on. But you have to discover the state, know something has turned on, understand the implication and Can you talk about how you guys are handling that? So what we found is when you think And so we are able to take the noise from all these systems and trust one of the hyperscalers to tell you that what is the cost comparison between them and I think people just try to hear what the cost of one cloud. What is the cost? Corey Corey, a friend of the cube. and the right sets of technologies and experiences to bring that solution to bear across multicloud. What are you investing in? So make the cloud complexity invisible so that you can focus on building your applications Be thank you for spending your valuable time here in the cube, explaining the new news.
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AWS Partner Showcase S1E3 | Full Segment
>>Hey, everyone. Welcome to the AWS partner, showcase women in tech. I'm Lisa Martin from the cube. And today we're gonna be looking into the exciting evolution of women in the tech industry. I'm going to be joined by Danielle GShock, the ISP PSA director at AWS. And we have the privilege of speaking with some wicked smart women from Teradata NetApp. JFI a 10th revolution group, company and honeycomb.io. We're gonna look at some of the challenges and biases that women face in the tech industry, especially in leadership roles. We're also gonna be exploring how are these tech companies addressing diversity, equity and inclusion across their organizations? How can we get more young girls into stem earlier in their careers? So many questions. So let's go ahead and get started. This is the AWS partner showcase women in tech. Hey, everyone. Welcome to the AWS partner showcase. This is season one, episode three. And I'm your host, Lisa Martin. I've got two great guests here with me to talk about women in tech. Hillary Ashton joins us the chief product officer at Terry data. And Danielle Greshaw is back with us, the ISV PSA director at AWS ladies. It's great to have you on the program talking through such an important topic, Hillary, let's go ahead and start with you. Give us a little bit of an intro into you, your background, and a little bit about Teradata. >>Yeah, absolutely. So I'm Hillary Ashton. I head up the products organization. So that's our engineering product management office of the CTO team. Um, at Teradata I've been with Terra data for just about three years and really have spent the last several decades. If I can say that in the data and analytics space, um, I spent time, uh, really focused on the value of, of analytics at scale, and I'm super excited to be here at Teradata. I'm also a mom of two teenage boys. And so as we talk about women in tech, I think there's, um, uh, lots of different dimensions and angles of that. Um, at Teradata, we are partnered very deeply with AWS and happy to talk a little bit more about that, um, throughout this discussion as well. >>Excellent. A busy mom of two teen boys. My goodness. I don't know how you do it. Let's now look, Atter data's views of diversity, equity and inclusion. It's a, the, it's a topic that's important to everyone, but give us a snapshot into some of the initiatives that Terra data has there. >>Yeah, I have to say, I am super proud to be working at Teradata. We have gone through, uh, a series of transformations, but I think it starts with culture and we are deeply committed to diversity, equity and inclusion. It's really more than just a statement here. It's just how we live our lives. Um, and we use, uh, data to back that up. Um, in fact, we were named one of the world's most ethical companies for the 13th year in a row. Um, and all of our executive leadership team has taken an oath around D E and I that's available on LinkedIn as well. So, um, in fact, our leadership team reporting into the CEO is just about 50 50, um, men and women, which is the first time I've worked in a company where that has been the case. And I think as individuals, we can probably appreciate what a huge difference that makes in terms of not just being a representative, but truly being on a, on a diverse and equitable, uh, team. And I think it really, uh, improves the behaviors that we can bring, um, to our office. >>There's so much value in that. It's I impressive to see about a 50 50 at the leadership level. That's not something that we see very often. Tell me how you, Hillary, how did you get into tech? Were you an engineering person by computer science, or did you have more of a zigzaggy path to where you are now? >>I'm gonna pick door number two and say more zigzaggy. Um, I started off thinking, um, that I started off as a political science major or a government major. Um, and I was probably destined to go into, um, the law field, but actually took a summer course at Harvard. I did not go to Harvard, but I took a summer course there and learned a lot about multimedia and some programming. And that really set me on a trajectory of how, um, data and analytics can truly provide value and, and outcomes to our customers. Um, and I have been living that life ever since. Um, I graduated from college, so, um, I was very excited and privileged in my early career to, uh, work in a company where I found after my first year that I was managing, um, uh, kids, people who had graduated from Harvard business school and from MIT Sloan school. Um, and that was super crazy, cuz I did not go to either of those schools, but I sort of have always had a natural knack for how do you take technology and, and the really cool things that technology can do, but because I'm not a programmer by training, I'm really focused on the value that I'm able to help, um, organizations really extract value, um, from the technology that we can create, which I think is fantastic. >>I think there's so much value in having a zigzag path into tech. You bring Danielle, you and I have talked about this many times you bring such breadth and such a wide perspective. That really is such a value. Add to teams. Danielle, talk to us from AWS's perspective about what can be done to encourage more young women to get and under and underrepresented groups as well, to get into stem and stay. >>Yeah, and this is definitely a challenge as we're trying to grow our organization and kind of shift the numbers. And the reality is, especially with the more senior folks in our organization, unless you bring folks with a zigzag path, the likelihood is you won't be able to change the numbers that you have. Um, but for me, it's really been about, uh, looking at that, uh, the folks who are just graduating college, maybe in other roles where they are adjacent to technology and to try to spark their interest and show that yes, they can do it because oftentimes it's really about believing in themselves and, and realizing that we need folks with all sorts of different perspectives to kind of come in, to be able to help really, um, provide both products and services and solutions for all types of people inside of technology, which requires all sorts of perspectives. >>Yeah, the diverse perspectives. There's so much value and there's a lot of data that demonstrates how much value revenue impact organizations can make by having diversity, especially at the leadership level. Hillary, let's go back to you. We talked about your career path. You talked about some of the importance of the focus on de and I at Tarana, but what are, what do you think can be done to encourage, to sorry, to recruit more young women and under groups into tech, any, any carrot there that you think are really important that we need to be dangling more of? >>Yeah, absolutely. And I'll build on what Danielle just said. I think the, um, bringing in diverse understandings, um, of, of customer outcomes, I mean, I, the we've really moved from technology for technology's sake and I know AWS and entirety to have had a lot of conversations on how do we drive customer outcomes that are differentiated in the market and really being customer centric and technology is wonderful. You can do wonderful things with it. You can do not so wonderful things with it as well, but unless you're really focused on the outcomes and what customers are seeking, um, technology is not hugely valuable. And so I think bringing in people who understand, um, voice of customer who understand those outcomes, and those are not necessarily the, the, the folks who are PhD in mathematics or statistics, um, those can be people who understand a day in the life of a data scientist or a day in the life of a citizen data scientist. And so really working to bridge the high impact technology with the practical kind of usability, usefulness of data and analytics in our cases, I think is something that we need more of in tech and sort of demystifying tech and freeing technology so that everybody can use it and having a really wide range of people who understand not just the bits and bites and, and how to program, but also the value in outcomes that technology through data and analytics can drive. >>Yeah. You know, we often talk about the hard skills, but this, their soft skills are equally, if not more important that even just being curious, being willing to ask questions, being not afraid to be vulnerable, being able to show those sides of your personality. I think those are important for, for young women and underrepresented groups to understand that those are just as important as some of the harder technical skills that can be taught. >>That's right. >>What do you think about from a bias perspective, Hillary, what have you seen in the tech industry and how do you think we can leverage culture as you talked about to help dial down some of the biases that are going on? >>Yeah. I mean, I think first of all, and, and there's some interesting data out there that says that 90% of the population, which includes a lot of women have some inherent bias in their day, day behaviors when it comes to to women in particular. But I'm sure that that is true across all kinds of, of, um, diverse and underrepresented folks in, in the world. And so I think acknowledging that we have bias and actually really learning how, what that can look like, how that can show up. We might be sitting here and thinking, oh, of course I don't have any bias. And then you realize that, um, as you, as you learn more about, um, different types of bias, that actually you do need to kind of, um, account for that and change behaviors. And so I think learning is sort of a fundamental, um, uh, grounding for all of us to really know what bias looks like, know how it shows up in each of us. >>Um, if we're leaders know how it shows up in our teams and make sure that we are constantly getting better, we're, we're not gonna be perfect anytime soon. But I think being on a path to improvement to overcoming bias, um, is really, is really critical. And part of that is really starting the dialogue, having the conversations, holding ourselves and each other accountable, um, when things aren't going in, in a, in a Coptic way and being able to talk openly about that, that felt, um, like maybe there was some bias in that interaction and how do we, um, how do we make good on that? How do we change our, our behavior? Fundamentally of course, data and analytics can have some bias in it as well. And so I think as we look at the, the technology aspect of bias, um, looking at at ethical AI, I think is a, a really important, uh, additional area. And I'm sure we could spend another 20 minutes talking about that, but I, I would be remiss if I didn't talk more about sort of the bias, um, and the over the opportunity to overcome bias in data and analytics as well. >>Yeah. The opportunity to overcome it is definitely there you bring up a couple of really good points, Hillary. It, it starts with awareness. We need to be aware that there are inherent biases in data in thought. And also to your other point, hold people accountable ourselves, our teammates, that's critical to being able to, to dial that back down, Daniel, I wanna get your perspective on, on your view of women in leadership roles. Do you think that we have good representation or we still have work to do in there? >>I definitely think in both technical and product roles, we definitely have some work to do. And, you know, when I think about, um, our partnership with Teradata, part of the reason why it's so important is, you know, Teradata solution is really the brains of a lot of companies. Um, you know, the what, how, what they differentiate on how they figure out insights into their business. And it's, it's all about the product itself and the data and the same is true at AWS. And, you know, we really could do some work to have some more women in these technical roles, as well as in the product, shaping the products. Uh, just for all the reasons that we just kind of talked about over the last 10 minutes, um, in order to, you know, move bias out of our, um, out of our solutions and also to just build better products and have, uh, better, you know, outcomes for customers. So I think there's a bit of work to do still. >>I agree. There's definitely a bit of work to do, and it's all about delivering those better outcomes for customers at the end of the day, we need to figure out what the right ways are of doing that and working together in a community. Um, we've had obviously a lot had changed in the last couple of years, Hillary, what's your, what have you seen in terms of the impact that the pandemic has had on this status of women in tech? Has it been a pro is silver lining the opposite? What are you seeing? >>Yeah, I mean, certainly there's data out there that tells us factually that it has been, um, very difficult for women during COVID 19. Um, women have, uh, dropped out of the workforce for a wide range of, of reasons. Um, and, and that I think is going to set us back all of us, the, the Royal us or the Royal we back, um, years and years. Um, and, and it's very unfortunate because I think we we're at a time when we're making great progress and now to see COVID, um, setting us back in, in such a powerful way. I think there's work to be done to understand how do we bring people back into the workforce. Um, how do we do that? Understanding work life balance, better understanding virtual and remote, working better. I think in the technology sector, um, we've really embraced, um, hybrid virtual work and are, are empowering people to bring their whole selves to work. >>And I think if anything, these, these zoom calls have, um, both for the men and the women on my team. In fact, I would say much more. So for the men on my team, I'm seeing, I was seeing more kids in the background, more kind of split childcare duties, more ability to start talking about, um, other responsibilities that maybe they had, uh, especially in the early days of COVID where maybe daycares were shut down. And, um, you had, you know, maybe a parent was sick. And so we saw quite a lot of, um, people bringing their whole selves to the office, which I think was, was really wonderful. Um, uh, even our CEO saw some of that. And I think, um, that that really changes the dialogue, right? It changes it to maybe scheduling meetings at a time when, um, people can do it after daycare drop off. >>Um, and really allowing that both for men and for women makes it better for, for women overall. So I would like to think that this hybrid working, um, environment and that this, um, uh, whole view into somebody's life that COVID has really provided for probably for white collar workers, if I'm being honest for, um, people who are in a, at a better point of privilege, they don't necessarily have to go into the office every day. I would like to think that tech can lead the way in, um, you know, coming out of the, the old COVID. I don't know if we have a new COVID coming, but the old COVID and really leading the way for women and for people, um, to transform how we do work, um, leveraging data and analytics, but also, um, overcoming some of the, the disparities that exist for women in particular in the workforce. >>Yeah, I think there's, there's like we say, there's a lot of opportunity there and I like your point of hopefully tech can be that guiding light that shows us this can be done. We're all humans at the end of the day. And ultimately if we're able to have some sort of work life balance, everything benefits, our work or more productive, higher performing teams impacts customers, right? There's so much value that can be gleaned from, from that hybrid model and embracing for humans. We need to be able to, to work when we can, we've learned that you don't have to be, you know, in an office 24, 7 commuting, crazy hours flying all around the world. We can get a lot of things done in a ways that fit people's lives rather than taking command over it. Wanna get your advice, Hillary, if you were to talk to your younger self, what would be some of the key pieces of advice you would say? And Danielle and I have talked about this before, and sometimes we, we would both agree on like, ask more questions. Don't be afraid to raise your hand, but what advice would you give your younger self and that younger generation in terms of being inspired to get into tech >>Oh, inspired and being in tech? You know, I think looking at technology as, in some ways, I feel like we do a disservice to, um, inclusion when we talk about stem, cuz I think stem can be kind of daunting. It can be a little scary for people for younger people. When I, when I go and talk to folks at schools, I think stem is like, oh, all the super smart kids are over there. They're all like maybe they're all men. And so, um, it's, it's a little, uh, intimidating. Um, and stem is actually, you know, especially for, um, people joining the workforce today. It's actually how you've been living your life since you were born. I mean, you know, stem inside and out because you walk around with a phone and you know how to get your internet working and like that is technology right. >>Fundamentally. And so demystifying stem as something that is around how we, um, actually make our, our lives useful and, and, and how we can change outcomes. Um, through technology I think is maybe a different lens to put on it. So, and there's absolutely for, for hard sciences, there's absolutely a, a great place in the world for folks who wanna pursue that and men and women can do that. So I, I don't want to be, um, uh, setting the wrong expectations, but I, I think stem is, is very holistic in, um, in the change that's happening globally for us today across economies, across global warming, across all kinds of impactful issues. And so I think everybody who's interested in, in some of that world change can participate in stem. It just may be through a different, through a different lens than how we classically talk about stem. >>So I think there's great opportunity to demystify stem. I think also, um, what I would tell my younger self is choose your bosses wisely. And that sounds really funny. That sounds like inside out almost, but I think choose the person that you're gonna work for in your first five to seven years. And it might be more than one person, but be, be selective, maybe be a little less selective about the exact company or the exact title. I think picking somebody that, you know, we talk about mentors and we talk about sponsors and those are important. Um, but the person you're gonna spend in your early career, a lot of your day with a lot, who's gonna influence a lot of the outcomes for you. That is the person that you, I think want to be more selective about, um, because that person can set you up for success and give you opportunities and set you on course to be, um, a standout or that person can hold you back. >>And that person can put you in the corner and not invite you to the meetings and not give you those opportunities. And so we're in an economy today where you actually can, um, be a little bit picky about who you go and work for. And I would encourage my younger self. I actually, I just lucked out actually, but I think that, um, my first boss really set me, um, up for success, gave me a lot of feedback and coaching. Um, and some of it was really hard to hear, but it really set me up for, for, um, the, the path that I've been on ever since. So it, that would be my advice. >>I love that advice. I it's brilliant. I didn't think it choose your bosses wisely. Isn't something that we primarily think about. I think a lot of people think about the big name companies that they wanna go after and put on a resume, but you bring up a great point. And Danielle and I have talked about this with other guests about mentors and sponsors. I think that is brilliant advice and also more work to do to demystify stem. But luckily we have great family leaders like the two of you helping us to do that. Ladies, I wanna thank you so much for joining me on the program today and talking through what you're seeing in de and I, what your companies are doing and the opportunities that we have to move the needle. Appreciate your time. >>Thank you so much. Great to see you, Danielle. Thank you Lisa, to see you. >>My pleasure for my guests. I'm Lisa Martin. You're watching the AWS partner showcase season one, episode three. Hey everyone. Welcome to the AWS partner showcase. This is season one, episode three, with a focus on women in tech. I'm your host, Lisa Martin. I've got two guests here with me, Sue Peretti, the EVP of global AWS strategic alliances at Jefferson Frank, a 10th revolution group company, and Danielle brushoff. One of our cube alumni joins us ISV PSA director, ladies. It's great to have you on the program talking about a, a topic that is near and dear to my heart at women in tech. >>Thank you, Lisa. >>So let's go ahead and start with you. Give the audience an understanding of Jefferson Frank, what does the company do and about the partnership with AWS? >>Sure. Um, so let's just start, uh, Jefferson Frank is a 10th revolution group company. And if you look at it, it's really talent as a service. So Jefferson Frank provides talent solutions all over the world for AWS clients, partners and users, et cetera. And we have a sister company called revelent, which is a talent creation company within the AWS ecosystem. So we create talent and put it out in the ecosystem. Usually underrepresented groups over half of them are women. And then we also have, uh, a company called rubra, which is a delivery model around AWS technology. So all three companies fall under the 10th revolution group organization. >>Got it. Danielle, talk to me a little bit about from AWS's perspective and the focus on hiring more women in technology and about the partnership. >>Yes. I mean, this has definitely been a focus ever since I joined eight years ago, but also just especially in the last few years we've grown exponentially and our customer base has changed. You know, we wanna have, uh, an organization interacting with them that reflects our customers, right. And, uh, we know that we need to keep pace with that even with our growth. And so we've very much focused on early career talent, um, bringing more women and underrepresented minorities into the organization, sponsoring those folks, promoting them, uh, giving them paths to growth, to grow inside of the organization. I'm an example of that. Of course I benefit benefited from it, but also I try to bring that into my organization as well. And it's super important. >>Tell me a little bit about how you benefited from that, Danielle. >>Um, I just think that, um, you know, I I've been able to get, you know, a seat at the table. I think that, um, I feel as though I have folks supporting me, uh, very deeply and wanna see me succeed. And also they put me forth as, um, you know, a, represent a representative, uh, to bring more women into the organization as well. And I think, um, they give me a platform, uh, in order to do that, um, like this, um, but also many other, uh, spots as well. Um, and I'm happy to do it because I feel that, you know, if you always wanna feel that you're making a difference in your job, and that is definitely a place where I get that time and space in order to be that representative to, um, bring more, more women into benefiting from having careers in technology, which there's a lot of value there, >>A lot of value. Absolutely. So back over to you, what are some of the trends that you are seeing from a gender diversity perspective in tech? We know the, the numbers of women in technical positions, uh, right. There's so much data out there that shows when girls start dropping up, but what are some of the trends that you are seeing? >>So it's, that's a really interesting question. And, and Lisa, I had a whole bunch of data points that I wanted to share with you, but just two weeks ago, uh, I was in San Francisco with AWS at the, at the summit. And we were talking about this. We were talking about how we can collectively together attract more women, not only to, uh, AWS, not only to technology, but to the AWS ecosystem in particular. And it was fascinating because I was talking about, uh, the challenges that women have and how hard to believe, but about 5% of women who were in the ecosystem have left in the past few years, which was really, really, uh, something that shocked everyone when we, when we were talking about it, because all of the things that we've been asking for, for instance, uh, working from home, um, better pay, uh, more flexibility, uh, better maternity leave seems like those things are happening. >>So we're getting what we want, but people are leaving. And it seemed like the feedback that we got was that a lot of women still felt very underrepresented. The number one thing was that they, they couldn't be, you can't be what you can't see. So because they, we feel collectively women, uh, people who identify as women just don't see enough women in leadership, they don't see enough mentors. Um, I think I've had great mentors, but, but just not enough. I'm lucky enough to have a pres a president of our company, the president of our company, Zoe Morris is a woman and she does lead by example. So I'm very lucky for that. And Jefferson, Frank really quickly, we put out a hiring a salary and hiring guide a career and hiring guide every year and the data points. And that's about 65 pages long. No one else does it. Uh, it gives an abundance of information around, uh, everything about the AWS ecosystem that a hiring manager might need to know. But there is what, what I thought was really unbelievable was that only 7% of the people that responded to it were women. So my goal, uh, being that we have such a very big global platform is to get more women to respond to that survey so we can get as much information and take action. So >>Absolutely 7%. So a long way to go there. Danielle, talk to me about AWS's focus on women in tech. I was watching, um, Sue, I saw that you shared on LinkedIn, the Ted talk that the CEO and founder of girls and co did. And one of the things that she said was that there was a, a survey that HP did some years back that showed that, um, 60%, that, that men will apply for jobs if they only meet 60% of the list of requirements. Whereas with females, it's far, far less, we've all been in that imposter syndrome, um, conundrum before. But Danielle, talk to us about AWS, a specific focus here to get these numbers up. >>I think it speaks to what Susan was talking about, how, you know, I think we're approaching it top and bottom, right? We're looking out at what are the, who are the women who are currently in technical positions and how can we make AWS an attractive place for them to work? And that's all a lot of the changes that we've had around maternity leave and, and those types of things, but then also, um, more flexible working, uh, can, you know, uh, arrangements, but then also, um, early, how can we actually impact early, um, career women and actually women who are still in school. Um, and our training and certification team is doing amazing things to get, um, more girls exposed to AWS, to technology, um, and make it a less intimidating place and have them look at employees from AWS and say like, oh, I can see myself in those people. >>Um, and kind of actually growing the viable pool of candidates. I think, you know, we're, we're limited with the viable pool of candidates, um, when you're talking about mid to late career. Um, but how can we, you know, help retrain women who are coming back into the workplace after, you know, having a child and how can we help with military women who want to, uh, or underrepresented minorities who wanna move into AWS, we have a great military program, but then also just that early high school, uh, career, you know, getting them in, in that trajectory. >>Sue, is that something that Jefferson Frank is also able to help with is, you know, getting those younger girls before they start to feel there's something wrong with me. I don't get this. Talk to us about how Jefferson Frank can help really drive up that in those younger girls. >>Uh, let me tell you one other thing to refer back to that summit that we did, uh, we had breakout sessions and that was one of the topics. What can cuz that's the goal, right? To make sure that, that there are ways to attract them. That's the goal? So some of the things that we talked about was mentoring programs, uh, from a very young age, some people said high school, but then we said even earlier, goes back to you. Can't be what you can't see. So, uh, getting mentoring programs, uh, established, uh, we also talked about some of the great ideas was being careful of how we speak to women using the right language to attract them. And some, there was a teachable moment for, for me there actually, it was really wonderful because, um, an African American woman said to me, Sue and I, I was talking about how you can't be what you can't see. >>And what she said was Sue, it's really different. Um, for me as an African American woman, uh, or she identified, uh, as nonbinary, but she was relating to African American women. She said, your white woman, your journey was very different than my journey. And I thought, this is how we're going to learn. I wasn't offended by her calling me out at all. It was a teachable moment. And I thought I understood that, but those are the things that we need to educate people on those, those moments where we think we're, we're saying and doing the right thing, but we really need to get that bias out there. So here at Jefferson, Frank, we're, we're trying really hard to get that careers and hiring guide out there. It's on our website to get more women, uh, to talk to it, but to make suggestions in partnership with AWS around how we can do this mentoring, we have a mentor me program. We go around the country and do things like this. We, we try to get the education out there in partnership with AWS. Uh, we have a, a women's group, a women's leadership group, uh, so much that, that we do, and we try to do it in partnership with AWS. >>Danielle, can you comment on the impact that AWS has made so far, um, regarding some of the trends and, and gender diversity that Sue was talking about? What's the impact that's been made so far with this partnership? >>Well, I mean, I think just being able to get more of the data and have awareness of leaders, uh, on how <laugh>, you know, it used to be a, a couple years back, I would feel like sometimes the, um, uh, solving to bring more women into the organization was kind of something that folks thought, oh, this is Danielle is gonna solve this. You know? And I think a lot of folks now realize, oh, this is something that we all need to solve for. And a lot of my colleagues who maybe a couple years ago, didn't have any awareness or didn't even have the tools to do what they needed to do in order to improve the statistics on their, or in their organizations. Now actually have those tools and are able to kind of work with, um, work with companies like Susan's work with Jefferson Frank in order to actually get the data and actually make good decisions and feel as though, you know, they, they often, these are not lived experiences for these folks, so they don't know what they don't know. And by providing data and providing awareness and providing tooling and then setting goals, I think all of those things have really turned, uh, things around in a very positive way. >>And so you bring up a great point about from a diversity perspective, what is Jefferson Frank doing to, to get those data points up, to get more women of, of all well, really underrepresented minorities to, to be able to provide that feedback so that you can, can have the data and gleamy insights from it to help companies like AWS on their strategic objectives. >>Right? So as I, when I go back to that higher that, uh, careers in hiring guide, that is my focus today, really because the more data that we have, I mean, the, and the data takes, uh, you know, we need people to participate in order to, to accurately, uh, get a hold of that data. So that's why we're asking, uh, we're taking the initiative to really expand our focus. We are a global organization with a very, very massive database all over the world, but if people don't take action, then we can't get the right. The, the, the data will not be as accurate as we'd like it to be. Therefore take better action. So what we're doing is we're asking people all over the, all over the world to participate on our website, Jefferson frank.com, the se the high, uh, in the survey. So we can learn as much as we can. >>7% is such a, you know, Danielle and I we're, we've got to partner on this just to sort of get that message out there, get more data so we can execute, uh, some of the other things that we're doing. We're, we're partnering in. As I mentioned, more of these events, uh, we're, we're doing around the summits, we're gonna be having more ed and I events and collecting more information from women. Um, like I said, internally, we do practice what we preach and we have our own programs that are, that are out there that are within our own company where the women who are talking to candidates and clients every single day are trying to get that message out there. So if I'm speaking to a client or one of our internal people are speaking to a client or a candidate, they're telling them, listen, you know, we really are trying to get these numbers up. >>We wanna attract as many people as we can. Would you mind going to this, uh, hiring guide and offering your own information? So we've gotta get that 7% up. We've gotta keep talking. We've gotta keep, uh, getting programs out there. One other thing I wanted to Danielle's point, she mentioned, uh, women in leadership, the number that we gathered was only 9% of women in leadership within the AWS ecosystem. We've gotta get that number up, uh, as well because, um, you know, I know for me, when I see people like Danielle or, or her peers, it inspires me. And I feel like, you know, I just wanna give back, make sure I send the elevator back to the first floor and bring more women in to this amazing ecosystem. >>Absolutely. That's not that metaphor I do too, but we, but to your point to get that those numbers up, not just at AWS, but everywhere else we need, it's a help me help use situation. So ladies underrepresented minorities, if you're watching go to the Jefferson Frank website, take the survey, help provide the data so that the woman here that are doing this amazing work, have it to help make decisions and have more of females and leadership roles or underrepresented minorities. So we can be what we can see. Ladies, thank you so much for joining me today and sharing what you guys are doing together to partner on this important. Cause >>Thank you for having me, Leah, Lisa, >>Thank you. My pleasure for my guests. I'm Lisa Martin. You're watching the cubes coverage of the AWS partner showcase. Thanks for your time. Hey everyone. Welcome to the AWS partner showcase season one, episode three women in tech. I'm your host, Lisa Martin. We've got two female rock stars here with me next. Stephanie Curry joins us the worldwide head of sales and go to market strategy for AWS at NetApp and Danielle GShock is back one of our QM ISV PSA director at AWS. Looking forward to a great conversation, ladies, about a great topic, Stephanie, let's go ahead and start with you. Give us an overview of your story, how you got into tech and what inspired you. >>Thanks so much, Lisa and Danielle. It's great to be on this show with you. Um, thank you for that. Uh, my name's Stephanie cur, as Lisa mentioned, I'm the worldwide head of sales for, uh, AWS at NetApp and run a global team of sales people that sell all things AWS, um, going back 25 years now, uh, when I first started my career in tech, it was kind of by accident. Um, I come from a different background. I have a business background and a technical background from school, um, but had been in a different career and I had an opportunity to try something new. Um, I had an ally really that reached out to me and said, Hey, you'd be great for this role. And I thought, I'd take a chance. I was curious. Um, and, uh, it, it turned out to be a 25 year career, um, that I'm really, really excited about and, and, um, really thankful for that person, for introducing me to the, to the industry >>25 years in counting. I'm sure Danielle, we've talked about your background before. So what I wanna focus on with you is the importance of diversity for high performance. I know what a machine AWS is, and Stephanie'll come back to you with the same question, but talk about that, Danielle, from your perspective, that importance, um, for diversity to drive the performance. >>Yeah. Yeah. I truly believe that, you know, in order to have high performing teams, that you have to have people from all different types of backgrounds and experiences. And we do find that oftentimes being, you know, field facing, if we're not reflecting our customers and connecting with them deeply, um, on, on the levels that they're at, we, we end up missing them. And so for us, it's very important to bring people of lots of different technical backgrounds experiences. And of course, both men, women, and underrepresented minorities and put that forth to our customers, um, in order to make that connection and to end up with better outcomes. So >>Definitely it's all about outcomes, Stephanie, your perspective and NetApp's perspective on diversity for creating highly performant teams and organizations. >>I really aligned with Danielle on the comment she made. And in addition to that, you know, just from building teams in my, um, career know, we've had three times as many women on my team since we started a year ago and our results are really showing in that as well. Um, we find the teams are stronger, they're more collaborative and to Danielle's point really reflective, not only our partners, but our customers themselves. So this really creates connections, which are really, really important to scale our businesses and, and really, uh, meet the customer where they're at as well. So huge proponent of that ourselves, and really finding that we have to be intentional in our hiring and intentional in how we attract diversity to our teams. >>So Stephanie let's stay with you. So a three X increase in women on the team in a year, especially the kind of last year that we've had is really incredible. I, I like your, I, your thoughts on there needs to be a, there needs to be focus and, and thought in how teams are hired. Let's talk about attracting and retaining those women now, especially in sales roles, we all know the number, the percentages of women in technical roles, but what are some of the things that, that you do Stephanie, that NetApp does to attract and retain women in those sales roles? >>The, the attracting part's really interesting. And we find that, you know, you, you read the stats and I'd say in my experience, they're also true in the fact that, um, a lot of women would look at a job description and say, I can't do a hundred percent of that, that, so I'm not even going to apply with the women that we've attracted to our team. We've actually intentionally reached out and targeted those people in a good way, um, to say, Hey, we think you've got what it takes. Some of the feedback I've got from those women are, gosh, I didn't think I could ever get this role. I didn't think I had the skills to do that. And they've been hired and they are doing a phenomenal job. In addition to that, I think a lot of the feedback I've got from these hires are, Hey, it's an aggressive sales is aggressive. Sales is competitive. It's not an environment that I think I can be successful in. And what we're showing them is bring those softer skills around collaboration, around connection, around building teams. And they do, they do bring a lot of that to the team. Then they see others like them there and they know they can be successful cuz they see others like them on the team, >>The whole concept of we can't be what we can't see, but we can be what we can't see is so important. You said a couple things, Stephanie, that really stuck with me. And one of them was an interview on the Cub I was doing, I think a couple weeks ago, um, about women in tech. And the stat that we talked about was that women will apply will not apply for a job unless they meet 100% of the skills and the requirements that it's listed, but men will, if they only meet 60. And I, that just shocked me that I thought, you know, I, I can understand that imposter syndrome is real. It's a huge challenge, but the softer skills, as you mentioned, especially in the last two years, plus the ability to communicate, the ability to collaborate are incredibly important to, to drive that performance of any team of any business. >>Absolutely. >>Danielle, talk to me about your perspective and AWS as well for attracting and retaining talent. And, and, and particularly in some of those challenging roles like sales that as Stephanie said, can be known as aggressive. >>Yeah, for sure. I mean, my team is focused on the technical aspect of the field and we definitely have an uphill battle for sure. Um, two things we are focused on first and foremost is looking at early career women and that how we, how can we bring them into this role, whether in they're in support functions, uh, cl like answering the phone for support calls, et cetera, and how, how can we bring them into this organization, which is a bit more strategic, more proactive. Um, and then the other thing that as far as retention goes, you know, sometimes there will be women who they're on a team and there are no other women on that team. And, and for me, it's about building community inside of AWS and being part of, you know, we have women on solution architecture organizations. We have, uh, you know, I just personally connect people as well and to like, oh, you should meet this person. Oh, you should talk to that person. Because again, sometimes they can't see someone on their team like them and they just need to feel anchored, especially as we've all been, you know, kind of stuck at home, um, during the pandemic, just being able to make those connections with women like them has been super important and just being a, a long tenured Amazonian. Um, that's definitely one thing I'm able to, to bring to the table as well. >>That's so important and impactful and spreads across organizations in a good way. Daniel let's stick with you. Let's talk about some of the allies that you've had sponsors, mentors that have really made a difference. And I said that in past tense, but I also mean in present tense, who are some of those folks now that really inspire you? >>Yeah. I mean, I definitely would say that one of my mentors and someone who, uh, ha has been a sponsor of my career has, uh, Matt YK, who is one of our control tower GMs. He has really sponsored my career and definitely been a supporter of mine and pushed me in positive ways, which has been super helpful. And then other of my business partners, you know, Sabina Joseph, who's a cube alum as well. She definitely has been, was a fabulous partner to work with. Um, and you know, between the two of us for a period of time, we definitely felt like we could, you know, conquer the world. It's very great to go in with a, with another strong woman, um, you know, and, and get things done, um, inside of an organization like AWS. >>Absolutely. And S I've, I've agreed here several times. So Stephanie, same question for you. You talked a little bit about your kind of, one of your, uh, original early allies in the tech industry, but talk to me about allies sponsors, mentors who have, and continue to make a difference in your life. >>Yeah. And, you know, I think it's a great differentiation as well, right? Because I think that mentors teach us sponsors show us the way and allies make room for us at the table. And that is really, really key difference. I think also as women leaders, we need to make room for others at the table too, and not forget those softer skills that we bring to the table. Some of the things that Danielle mentioned as well about making those connections for others, right. And making room for them at the table. Um, some of my allies, a lot of them are men. Brian ABI was my first mentor. Uh, he actually is in the distribution, was in distribution, uh, with advent tech data no longer there. Um, Corey Hutchinson, who's now at Hashi Corp. He's also another ally of mine and remains an ally of mine, even though we're not at the same company any longer. Um, so a lot of these people transcend careers and transcend, um, um, different positions that I've held as well and make room for us. And I think that's just really critical when we're looking for allies and when allies are looking for us, >>I love how you described allies, mentors and sponsors Stephanie. And the difference. I didn't understand the difference between a mentor and a sponsor until a couple of years ago. Do you talk with some of those younger females on your team so that when they come into the organization and maybe they're fresh outta college, or maybe they've transitioned into tech so that they can also learn from you and understand the importance and the difference between the allies and the sponsors and the mentors? >>Absolutely. And I think that's really interesting because I do take, uh, an extra, uh, approach an extra time to really reach out to the women that have joined the team. One. I wanna make sure they stay right. I don't want them feeling, Hey, I'm alone here and I need to, I need to go do something else. Um, and they are located around the world, on my team. They're also different age groups, so early in career, as well as more senior people and really reaching out, making sure they know that I'm there. But also as Danielle had mentioned, connecting them to other people in the community that they can reach out to for those same opportunities and making room for them >>Make room at the table. It's so important. And it can, you never know what a massive difference and impact you can make on someone's life. And I, and I bet there's probably a lot of mentors and sponsors and allies of mine that would be surprised to know, uh, the massive influence they've had Daniel back over. Let's talk about some of the techniques that you employ, that AWS employees to make the work environment, a great place for women to really thrive and, and be retained as Stephanie was saying. Of course that's so important. >>Yeah. I mean, definitely I think that the community building, as well as we have a bit more programmatic mentorship, um, we're trying to get to the point of having a more programmatic sponsorship as well. Um, but I think just making sure that, um, you know, both everything from, uh, recruit to onboard to ever boarding that, uh, they they're the women who come into the organization, whether it's they're coming in on the software engineering side or the field side or the sales side that they feel as that they have someone, uh, working with them to help them drive their career. Those are the key things that were, I think from an organizational perspective are happening across the board. Um, for me personally, when I run my organization, I'm really trying to make sure that people feel that they can come to me at any time open door policy, make sure that they're surfacing any times in which they are feeling excluded or anything like that, any challenges, whether it be with a customer, a partner or with a colleague. Um, and then also of course, just making sure that I'm being a good sponsor, uh, to, to people on my team. Um, that is key. You can talk about it, but you have to start with yourself as well. >>That's a great point. You you've got to, to start with yourself and really reflect on that. Mm-hmm <affirmative> and look, am I, am I embodying what it is that I need? And not that I know they need that focused, thoughtful intention on that is so importants, let's talk about some of the techniques that you use that NetApp uses to make the work environment a great place for those women are marginalized, um, communities to really thrive. >>Yeah. And I appreciate it and much like Danielle, uh, and much like AWS, we have some of those more structured programs, right around sponsorship and around mentorship. Um, probably some growth there, opportunities for allies, because I think that's more of a newer concept in really an informal structure around the allies, but something that we're growing into at NetApp, um, on my team personally, I think, um, leading by example's really key. And unfortunately, a lot of the, um, life stuffs still lands on the women, whether we like it or not. Uh, I have a very, uh, active husband in our household, but I still carry when it push comes to shove it's on me. Um, and I wanna make sure that my team knows it's okay to take some time and do the things you need to do with your family. Um, I'm I show up as myself authentically and I encourage them to do the same. >>So it's okay to say, Hey, I need to take a personal day. I need to focus on some stuff that's happening in my personal life this week now, obviously to make sure your job's covered, but just allowing some of that softer vulnerability to come into the team as well, so that others, um, men and women can feel they can do the same thing. And that it's okay to say, I need to balance my life and I need to do some other things alongside. Um, so it's the formal programs, making sure people have awareness on them. Um, I think it's also softly calling people out on biases and saying, Hey, I'm not sure if you know, this landed that way, but I just wanted to make you aware. And usually the feedback is, oh my gosh, I didn't know. And could you coach me on something that I could do better next time? So all of this is driven through our NetApp formal programs, but then it's also how you manifest it on the teams that we're leading. >>Absolutely. And sometimes having that mirror to reflect into can be really eye-opening and, and allow you to, to see things in a completely different light, which is great. Um, you both talked about, um, kind of being what you, uh, can see, and, and I know both companies are upset customer obsessed in a good way. Talk to me a little bit, Danielle, go back over to you about the AWS NetApp partnership. Um, some of that maybe alignment on, on performance on obviously you guys are very well aligned, uh, in terms of that, but also it sounds like you're quite aligned on diversity and inclusion. >>Well, we definitely do. We have the best partnerships with companies in which we have these value alignments. So I think that is a positive thing, of course, but just from a, from a partnership perspective, you know, from my five now plus years of being a part of the APN, this is, you know, one of the most significant years with our launch of FSX for NetApp. Um, with that, uh, key key service, which we're making available natively on AWS. I, I can't think of a better Testament to the, to the, um, partnership than that. And that's doing incredibly well and it really resonates with our customers. And of course it started with customers and their need for NetApp. Uh, so, you know, that is a reflection, I think, of the success that we're having together. >>And Stephanie talk to, uh, about the partnership from your perspective, NetApp, AWS, what you guys are doing together, cultural alignment, but also your alignment on really bringing diversity into drive performance. >>Yeah, I think it's a, a great question. And I have to say it's just been a phenomenal year. Our relationship has, uh, started before our first party service with FSX N but definitely just, um, uh, the trajectory, um, between the two companies since the announcement about nine months ago has just taken off to a, a new level. Um, we feel like an extended part of the family. We worked together seamlessly. A lot of the people in my team often say we feel like Amazonians. Um, and we're really part of this transformation at NetApp from being that storage hardware company into being an ISV and a cloud company. And we could not do this without the partnership with AWS and without the, uh, first party service of Fs XM that we've recently released. Um, I think that those joint values that Danielle referred to are critical to our success, um, starting with customer obsession and always making sure that we are doing the right thing for the customer. >>We coach our team teams all the time on if you are doing the right thing for the customers, you cannot do anything wrong. Just always put the customer at the, in the center of your decisions. And I think that there is, um, a lot of best practice sharing and collaboration as we go through this change. And I think a lot of it is led by the diverse backgrounds that are on the team, um, female, male, um, race and so forth, and just to really, uh, have different perspectives and different experiences about how we approach this change. Um, so we definitely feel like a part of the family. Uh, we are absolutely loving, uh, working with the AWS team and our team knows that we are the right place, the right time with the right people. >>I love that last question for each of you. And I wanna stick with you Stephanie advice to your younger self, think back five years. What advice would you seen what you've accomplished and maybe the thet route that you've taken along the way, what would you advise your youngest Stephanie self. >>Uh, I would say keep being curious, right? Keep being curious, keep asking questions. And sometimes when you get a no, it's not a bad thing, it just means not right now and find out why and, and try to get feedback as to why maybe that wasn't the right opportunity for you. But, you know, just go for what you want. Continue to be curious, continue to ask questions and find a support network of people around you that wanna help you because they are there and they, they wanna see you be successful too. So never be shy about that stuff. >><laugh> absolutely. And I always say failure does not have to be an, a bad F word. A no can be the beginning of something. Amazing. Danielle, same question for you. Thinking back to when you first started in your career, what advice would you give your younger self? >>Yeah, I think the advice I'd give my younger self would be, don't be afraid to put yourself out there. Um, it's certainly, you know, coming from an engineering background, maybe you wanna stay behind the scenes, not, not do a presentation, not do a public speaking event, those types of things, but back to what the community really needs, this thing. Um, you know, I genuinely now, uh, took me a while to realize it, but I realized I needed to put myself out there in order to, um, you know, allow younger women to see what they could be. So that would be the advice I would give. Don't be afraid to put yourself out there. >>Absolutely. That advice that you both gave are, is so fantastic, so important and so applicable to everybody. Um, don't be afraid to put yourself out there, ask questions. Don't be afraid of a, no, that it's all gonna happen at some point or many points along the way. That can also be good. So thank you ladies. You inspired me. I appreciate you sharing what AWS and NetApp are doing together to strengthen diversity, to strengthen performance and the advice that you both shared for your younger selves was brilliant. Thank you. >>Thank you. >>Thank you >>For my guests. I'm Lisa Martin. You're watching the AWS partner showcase. See you next time. Hey everyone. Welcome to the AWS partner showcase season one, episode three women in tech. I'm your host, Lisa Martin. I've got two female rock stars joining me. Next Vero Reynolds is here engineering manager, telemetry at honeycomb, and one of our cube alumni, Danielle Ock ISV PSA director at AWS. Join us as well. Ladies. It's great to have you talking about a very important topic today. >>Thanks for having us. >>Yeah, thanks for having me. Appreciate it. >>Of course, Vera, let's go ahead and start with you. Tell me about your background and tech. You're coming up on your 10th anniversary. Happy anniversary. >>Thank you. That's right. I can't believe it's been 10 years. Um, but yeah, I started in tech in 2012. Um, I was an engineer for most of that time. Uh, and just recently as a March, switched to engineering management here at honeycomb and, um, you know, throughout my career, I was very much interested in all the things, right. And it was a big FOMO as far as trying a few different, um, companies and products. And I've done things from web development to mobile to platforms. Um, it would be apt to call me a generalist. Um, and in the more recent years I was sort of gravitating more towards developer tool space. And for me that, uh, came in the form of cloud Foundry circle CI and now honeycomb. Um, I actually had my eye on honeycomb for a while before joining, I came across a blog post by charity majors. >>Who's one of our founders and she was actually talking about management and how to pursue that and whether or not it's right, uh, for your career. And so I was like, who is this person? I really like her, uh, found the company. They were pretty small at the time. So I was sort of keeping my eye on them. And then when the time came around for me to look again, I did a little bit more digging, uh, found a lot of talks about the product. And on the one hand they really spoke to me as the solution. They talked about developers owning their coding production and answering questions about what is happening, what are your users seeing? And I felt that pain, I got what they were trying to do. And also on the other hand, every talk I saw at the time was from, uh, an amazing woman <laugh>, which I haven't seen before. Uh, so I came across charity majors again, Christine Y our other founder, and then Liz Jones, who's our principal developer advocate. And that really sealed the deal for me as far as wanting to work here. >>Yeah. Honeycomb is interesting. This is a female founded company. You're two leaders. You mentioned that you like the technology, but you were also attracted because you saw females in the leadership position. Talk to me a little bit about what that's like working for a female led organization at honeycomb. >>Yeah. You know, historically, um, we have tried not to over index on that because there was this, uh, maybe fear awareness of, um, it taking away from our legitimacy as an engineering organization, from our success as a company. Um, but I'm seeing that, uh, rhetoric shift recently because we believe that with great responsibility, uh, with great power comes great responsibility, and we're trying to be more intentional as far as using that attribute of our company. Um, so I would say that for me, it was, um, a choice between a few offers, right. And that was a selling point for sure, because again, I've never experienced it and I've really seen how much they walk that walk. Um, even me being here and me moving into management, I think were both, um, ways in which they really put a lot of trust and support in me. And so, um, I it's been a great ride. >>Excellent. Sounds like it. Before we bring Danielle in to talk about the partnership. I do wanna have you there talk to the audience a little bit about honeycomb, what technology it's delivering and what are its differentiators. >>Yeah, absolutely. Um, so honeycomb is an observability tool, uh, that enables engineers to answer questions about the code that runs in production. And, um, we work with a number of various customers. Some of them are Vanguards, slack. Hello, fresh, just to name a couple, if you're not familiar with observability tooling, it's akin to traditional application performance monitoring, but we believe that observability is succeeding APM because, uh, APM tools were built at the time of monoliths and they just weren't designed to help us answer questions about complex distributed systems that we work with today, where things can go wrong anywhere in that chain. And you can't predict what you're gonna need to ask ahead of time. So some of the ways that we are different is our ability to store and query really rich data, which we believe is the key to understanding those complex systems. >>What I mean by rich data is, um, something that has a lot of attributes. So for example, when an error happens, knowing who it happened to, which user ID, which, um, I don't know, region, they were in, um, what, what, what they were doing at the time and what was happening at the rest of your system. And our ingest engine is really fast. You can do it in as little as three seconds and we call data like this. I said, kind of rich data, contextual data. We refer it as having high ality and high dimensionality, which are big words. But at the end of the day, what that means is we can store and we can query the data. We can do it really fast. And to give you an example of how that looks for our customers, let's say you have a developer team who are using comb to understand and observe their system. >>And they get a report that a user is experiencing a slowdown or something's wrong. They can go into comb and figure out that this only happens to users who are using a particular language pack with their app. And they operated their app last week, that it only happens when they are trying to upload a file. And so it's this level of granularity and being able to zoom in and out, um, under your data that allows you to understand what's happening, especially when you have an incident going on, right. Or your really important high profile customer is telling you that something's wrong. And we can do that. Even if everything else in your other tools looks fine, right? All of your dashboards are okay. You're not actually getting paged on it, but your customers are telling you that something's wrong. Uh, and we believe that's where we shine in helping you there. >>Excellent. It sounds like that's where you really shine that real time visibility is so critical these days. Danielle, Danielle, wanna bring you into the conversation. Talk to us a little bit about the honeycomb partnership from the AWS lens. >>Yeah. So excuse me, observability is obviously a very important, uh, segment in the cloud space, very important to AWS, um, because a lot of all of our customers, uh, as they build their systems distributed, they need to be able to see where, where things are happening in the complex systems that they're building. And so honeycomb is a, is an advanced technology partner. Um, they've been working with us for quite some time and they have a, uh, their solution is listed on the marketplace. Um, definitely something that we see a lot of demand with our customers and they have many integrations, uh, which, you know, we've seen is key to success. Um, being able to work seamlessly with the rest of the services inside of the AWS platform. And I know that they've done some, some great things with people who are trying to develop games on top of AWS, uh, things in that area as well. And so, uh, very important partner in the observa observability market that we have >>Back to you, let's kind of unpack the partnership, the significance that honeycomb ha is getting from being partners with an organization as potent and pivotal as AWS. >>Yeah, absolutely. Um, I know this predates me to some extent, but I know for a long time, AWS and honeycomb has really pushed the envelope together. And, um, I think it's a beneficial relationship for both ends. There's kind of two ways of looking at it. On the one side, there is our own infrastructure. So honeycomb runs on AWS and actually one of our critical workloads that supports that fast query engine that I mentioned uses Lambda. And it does so in a pretty Orthodox way. So we've had a longstanding conversation with the AWS team as far as drawing outside those lines and kind of figuring out how to use this technology in a way that works for us and hopefully will work for other customers of theirs as well. Um, that also allows us to ask for early access for certain features when they become available. >>And then that way we can be sort of the Guinea pigs and try things out, um, in a way that migrates our system and optimizes our own performance, but also allows again, other customers of AWS to follow in that path. And then the other side of that partnership is really supporting our customers who are both honeycomb users and AWS users, because it's, as you imagine, quite a big overlap, and there are certain ways in which we can allow our customers to more easily get their data from AWS to honeycomb. So for example, last year we built a tool, um, based on the new Lambda extension capability that allowed our users who run their applications in Lambdas to get that telemetry data out of their applications and into honeycomb. And it man was win, win. >>Excellent. So I'm hearing a lot of synergies from a technology perspective, you're sticking with you, and then Danielle will bring you in, let's talk about how honeycomb supports D and I across its organization. And how is that synergistic with AWS's approach? Yeah, >>Yeah, absolutely. So I sort of alluded to that hesitancy to over index on the women led aspect of ourselves. Um, but again, a lot of things are shifting, we're growing a lot. And so we are recognizing that we need to be more intentional with our DEI initiatives, and we also notice that we can do better and we should do better. And to that, and we're doing a few things differently, um, that are pretty recent initiatives. We are partnering with organizations that help us target specific communities that are underrepresented in tech. Um, some examples would be after tech hu Latinas in tech among, um, a number of others. And another initiative is DEI head start. That's something that is an internal, um, practice that we started that includes reaching out to underrepresented applicants before any new job for honeycomb becomes live. So before we posted to LinkedIn, before it's even live on our job speech, and the idea there is to kind of balance our pipeline of applicants, which the hope is will lead to more diverse hires in the long term. >>That's a great focus there. Danielle, I know we've talked about this before, but for the audience, in terms of the context of the honeycomb partnership, the focus at AWS for D E and I is really significant, unpack that a little bit for us. >>Well, let me just bring it back to just how we think about it, um, with the companies that we work with, but also in, in terms of, you know, what we want to be able to do, excuse me, it's very important for us to, you know, build products that reflect, uh, the customers that we have. And I think, you know, working with, uh, a company like honeycomb that is looking to differentiate in a space, um, by, by bringing in, you know, the experiences of many different types of people I genuinely believe. And I'm sure Vera also believes that by having those diverse perspectives, that we're able to then build better products for our customers. Um, and you know, it's one of, one of our leadership principles, uh, is, is rooted in this. I write a lot, it asks for us to seek out diverse perspectives. Uh, and you can't really do that if everybody kind of looks the same and thinks the same and has the same background. So I think that is where our de and I, um, you know, I thought process is rooted and, you know, companies like honeycomb that give customers choice and differentiate and help them, um, to do what they need to do in their unique, um, environments is super important. So >>The, the importance of thought diversity cannot be underscored enough. It's something that is, can be pivotal to organizations. And it's very nice to hear that that's so fundamental to both companies, Barry, I wanna go back to you for a second. You, I think you mentioned this, the DEI head start program, that's an internal program at honeycomb. Can you shed a little bit of light on that? >>Yeah, that's right. And I actually am in the process of hiring a first engineer for my team. So I'm learning a lot of these things firsthand, um, and how it works is we try to make sure to pre-load our pipeline of applicants for any new job opening we have with diverse candidates to the best of our abilities, and that can involve partnering with the organizations that I mentioned or reaching out to our internal network, um, and make sure that we give those applicants a head start, so to speak. >>Excellent. I like that. Danielle, before we close, I wanna get a little bit of, of your background. We've got various background in tag, she's celebrating her 10th anniversary. Give me a, a short kind of description of the journey that you've navigated through being a female in technology. >>Yeah, thanks so much. I really appreciate, uh, being able to share this. So I started as a software engineer, uh, back actually in the late nineties, uh, during the, the first.com bubble and, uh, have, have spent quite a long time actually as an individual contributor, um, probably working in software engineering teams up through 2014 at a minimum until I joined AWS, uh, as a customer facing solutions architect. Um, I do think spending a lot of time, hands on definitely helped me with some of the imposter syndrome, um, issues that folks suffer from not to say I don't at all, but it, it certainly helped with that. And I've been leading teams at AWS since 2015. Um, so it's really been a great ride. Um, and like I said, I'm very happy to see all of our engineering teams change, uh, as far as their composition. And I'm, I'm grateful to be part of it. >>It's pretty great to be able to witness that composition change for the better last question for each of you. And we're almost out of time and Danielle, I'm gonna stick with you. What's your advice, your recommendations for women who either are thinking about getting into tech or those who may be in tech, maybe they're in individual positions and they're not sure if they should apply for that senior leadership position. What do you advise them to do? >>I mean, definitely for the individual contributors, tech tech is a great career, uh, direction, um, and you will always be able to find women like you, you have to maybe just work a little bit harder, uh, to join, have community, uh, in that. But then as a leader, um, representation is very important and we can bring more women into tech by having more leaders. So that's my, you just have to take the lead, >>Take the lead, love that there. Same question for you. What's your advice and recommendations for those maybe future female leaders in tech? >>Yeah, absolutely. Um, Danielle mentioned imposter syndrome and I think we all struggle with it from time to time, no matter how many years it's been. And I think for me, for me, the advice would be if you're starting out, don't be afraid to ask, uh, questions and don't be afraid to kind of show a little bit of ignorance because we've all been there. And I think it's on all of us to remember what it's like to not know how things work. And on the flip side of that, if you are a more senior IC or, uh, in a leadership role, also being able to model just saying, I don't know how this works and going and figuring out answers together because that was a really powerful shift for me early in my career is just to feel like I can say that I don't know something. >>I totally agree. I've been in that same situation where just ask the question because you I'm guaranteed, there's a million outta people in the room that probably has the, have the same question and because of imposter syndrome, don't wanna admit, I don't understand that. Can we back up, but I agree with you. I think that is, um, one of the best things. Raise your hand, ask a question, ladies. Thank you so much for joining me talking about honeycomb and AWS, what you're doing together from a technology perspective and the focus efforts that each company has on D E and I, we appreciate your insights. Thank you so much for having us great talking to you. My pleasure, likewise for my guests, I'm Lisa Martin. You're watching the AWS partner showcase women in check. Welcome to the AWS partner showcase I'm Lisa Martin, your host. This is season one, episode three, and this is a great episode that focuses on women in tech. I'm pleased to be joined by Danielle Shaw, the ISV PSA director at AWS, and the sponsor of this fantastic program. Danielle, it's great to see you and talk about such an important topic. >>Yes. And I will tell you, all of these interviews have just been a blast for me to do. And I feel like there has been a lot of gold that we can glean from all of the, um, stories that we heard on these interviews and good advice that I myself would not have necessarily thought of. So >>I agree. And we're gonna get to set, cuz advice is one of the, the main things that our audience is gonna hear. We have Hillary Ashton, you'll see from TETA there, Reynolds joins us from honeycomb, Stephanie Curry from NetApp and Sue Paris from Jefferson Frank. And the topics that we dig into are first and foremost, diversity equity and inclusion. That is a topic that is incredibly important to every organization. And some of the things Danielle that our audiences shared were really interesting to me. One of the things that I saw from a thematic perspective over and over was that like D Reynolds was talking about the importance of companies and hiring managers and how they need to be intentional with de and I initiatives. And that intention was a, a, a common thing that we heard. I'm curious what your thoughts are about that, that we heard about being intentional working intentionally to deliver a more holistic pool of candidates where de I is concerned. What are your, what were some of the things that stuck out to you? >>Absolutely. I think each one of us is working inside of organizations where in the last, you know, five to 10 years, there's been a, you know, a strong push in this direction, mostly because we've really seen, um, first and foremost, by being intentional, that you can change the, uh, the way your organization looks. Um, but also just that, you know, without being intentional, um, there was just a lot of, you know, outcomes and situations that maybe weren't great for, um, you know, a healthy, um, and productive environment, uh, working environment. And so, you know, a lot of these companies have made a big investments and put forth big initiatives that I think all of us are involved in. And so we're really excited to get out here and talk about it and talk about, especially as these are all partnerships that we have, how, you know, these align with our values. So >>Yeah, that, that value alignment mm-hmm <affirmative> that you bring up is another thing that we heard consistently with each of the partners, there's a cultural alignment, there's a customer obsession alignment that they have with AWS. There's a D E and I alignment that they have. And I, I think everybody also kind of agreed Stephanie Curry talked about, you know, it's really important, um, for diversity on it, on, on impacting performance, highly performant teams are teams that are more diverse. I think we heard that kind of echoed throughout the women that we talked to in >>This. Absolutely. And I absolutely, and I definitely even feel that, uh, with their studies out there that tell you that you make better products, if you have all of the right input and you're getting all many different perspectives, but not just that, but I can, I can personally see it in the performing teams, not just my team, but also, you know, the teams that I work alongside. Um, arguably some of the other business folks have done a really great job of bringing more women into their organization, bringing more underrepresented minorities. Tech is a little bit behind, but we're trying really hard to bring that forward as well to in technical roles. Um, but you can just see the difference in the outcomes. Uh, at least I personally can just in the adjacent teams of mine. >>That's awesome. We talked also quite a bit during this episode about attracting women and underrepresented, um, groups and retaining them. That retention piece is really key. What were some of the things that stuck out to you that, um, you know, some of the guests talked about in terms of retention? >>Yeah. I think especially, uh, speaking with Hillary and hearing how, uh, Teradata is thinking about different ways to make hybrid work work for everybody. I think that is definitely when I talk to women interested in joining AWS, oftentimes that might be one of the first, uh, concerns that they have. Like, am I going to be able to, you know, go pick my kid up at four o'clock at the bus, or am I going to be able to, you know, be at my kids' conf you know, conference or even just, you know, have enough work life balance that I can, um, you know, do the things that I wanna do outside of work, uh, beyond children and family. So these are all very important, um, and questions that especially women come and ask, but also, um, you know, it kind of is a, is a bellwether for, is this gonna be a company that allows me to bring my whole self to work? And then I'm also gonna be able to have that balance that I need need. So I think that was something that is, uh, changing a lot. And many people are thinking about work a lot differently. >>Absolutely. The pandemic not only changed how we think about work, you know, initially it was, do I work from home or do I live at work? And that was legitimately a challenge that all of us faced for a long time period, but we're seeing the hybrid model. We're seeing more companies be open to embracing that and allowing people to have more of that balance, which at the end of the day, it's so much better for product development for the customers, as you talked about there's, it's a win-win. >>Absolutely. And, you know, definitely the first few months of it was very hard to find that separation to be able to put up boundaries. Um, but I think at least I personally have been able to find the way to do it. And I hope that, you know, everyone is getting that space to be able to put those boundaries up to effectively have a harmonious, you know, work life where you can still be at home most of the time, but also, um, you know, have that cutoff point of the day or at least have that separate space that you can feel that you're able to separate the two. >>Yeah, absolutely. And a lot of that from a work life balance perspective leads into one of the next topics that we covered in detail with, and that's mentors and sponsors the differences between them recommendations from, uh, the women on the panel about how to combat imposter syndrome, but also how to leverage mentors and sponsors throughout your career. One of the things that, that Hillary said that I thought was fantastic, advice were mentors and sponsors are concerned is, is be selective in picking your bosses. We often see people, especially younger folks, not necessarily younger folks. I shouldn't say that that are attracted to a company it's brand maybe, and think more about that than they do the boss or bosses that can help guide them along the way. But I thought that was really poignant advice that Hillary provided something that I'm gonna take into consideration myself. >>Yeah. And I honestly hadn't thought about that, but as I reflect through my own career, I can see how I've had particular managers who have had a major impact on helping me, um, with my career. But, you know, if you don't have the ability to do that, or maybe that's not a luxury that you have, I think even if you're able to, you know, find a mentor for a period of time or, um, you know, just, just enable for you to be able to get from say a point a to point B just for a temporary period. Um, just so you can grow into your next role, have a, have a particular outcome that you wanna drive, have a particular goal in mind find that person who's been there and done that and can really help you get through. If you don't have the luxury of picking your manager mentor, who can help you get to the next step. >>Exactly. That, that I thought that advice was brilliant and something that I hadn't really considered either. We also talked with several of the women about imposter syndrome. You know, that's something that everybody, I think, regardless of gender of your background, everybody feels that at some point. So I think one of the nice things that we do in this episode is sort of identify, yes, imposter syndrome is real. This is, this is how it happened to me. This is I navigated around or got over it. I think there's some great advice there for the audience to glean as well about how to dial down the imposter syndrome that they might be feeling. >>Absolutely. And I think the key there is just acknowledging it. Um, but also just hearing all the different techniques on, on how folks have dealt with it because everybody does, um, you know, even some of the smartest, most confident men I've, I've met in, uh, industry still talk to me about how they have it and I'm shocked by it oftentimes, but, um, it is very common and hopefully we, we talk about some good techniques to, to deal with that. >>I think we do, you know, one of the things that when we were asking the, our audience, our guests about advice, what would they tell their younger selves? What would they tell young women or underrepresented groups in terms of becoming interested in stem and in tech and everybody sort of agreed on me, don't be afraid to raise your hand and ask questions. Um, show vulnerabilities, not just as the employee, but even from a leadership perspective, show that as a leader, I, I don't have all the answers. There are questions that I have. I think that goes a long way to reducing the imposter syndrome that most of us have faced at some point in our lives. And that's just, don't be afraid to ask questions. You never know, oh, how can people have the same question sitting in the room? >>Well, and also, you know, for folks who've been in industry for 20, 25 years, I think we can just say that, you know, it's a, it's a marathon, it's not a sprint and you're always going to, um, have new things to learn and you can spend, you know, back to, we talked about the zing and zagging through careers, um, where, you know, we'll have different experiences. Um, all of that kind of comes through just, you know, being curious and wanting to continue to learn. So yes, asking questions and being vulnerable and being able to say, I don't know all the answers, but I wanna learn is a key thing, uh, especially culturally at AWS, but I'm sure with all of these companies as well, >>Definitely I think it sounded like it was really ingrained in their culture. And another thing too, that we also talked about is the word, no, doesn't always mean a dead end. It can often mean not right now or may, maybe this isn't the right opportunity at this time. I think that's another important thing that the audience is gonna learn is that, you know, failure is not necessarily a bad F word. If you turn it into opportunity, no isn't necessarily the end of the road. It can be an opener to a different door. And I, I thought that was a really positive message that our guests, um, had to share with the, the audience. >>Yeah, totally. I can, I can say I had a, a mentor of mine, um, a very, uh, strong woman who told me, you know, your career is going to have lots of ebbs and flows and that's natural. And you know that when you say that, not right now, um, that's a perfect example of maybe there's an ebb where it might not be the right time for you now, but something to consider in the future. But also don't be afraid to say yes, when you can. <laugh> >>Exactly. Danielle, it's been a pleasure filming this episode with you and the great female leaders that we have on. I'm excited for the audience to be able to learn from Hillary Vera, Stephanie Sue, and you so much valuable content in here. We hope you enjoy this partner showcase season one, episode three, Danielle, thanks so much for helping >>Us with it's been a blast. I really appreciate it >>All audience. We wanna enjoy this. Enjoy the episode.
SUMMARY :
It's great to have you on the program talking And so as we talk about women I don't know how you do it. And I think it really, uh, improves the behaviors that we can bring, That's not something that we see very often. from the technology that we can create, which I think is fantastic. you and I have talked about this many times you bring such breadth and such a wide perspective. be able to change the numbers that you have. but what are, what do you think can be done to encourage, just the bits and bites and, and how to program, but also the value in outcomes that technology being not afraid to be vulnerable, being able to show those sides of your personality. And so I think learning is sort of a fundamental, um, uh, grounding And so I think as we look at the, And also to your other point, hold people accountable I definitely think in both technical and product roles, we definitely have some work to do. What are you seeing? and that I think is going to set us back all of us, the, the Royal us or the Royal we back, And I think, um, that that really changes I would like to think that tech can lead the way in, um, you know, coming out of the, but what advice would you give your younger self and that younger generation in terms I mean, you know, stem inside and out because you walk around And so demystifying stem as something that is around how I think picking somebody that, you know, we talk about mentors and we talk And that person can put you in the corner and not invite you to the meetings and not give you those opportunities. But luckily we have great family leaders like the two of you helping us Thank you Lisa, to see you. It's great to have you on the program talking about So let's go ahead and start with you. And if you look at it, it's really talent as a service. Danielle, talk to me a little bit about from AWS's perspective and the focus on You know, we wanna have, uh, an organization interacting with them Um, I just think that, um, you know, I I've been able to get, There's so much data out there that shows when girls start dropping up, but what are some of the trends that you are And we were talking about only 7% of the people that responded to it were women. I was watching, um, Sue, I saw that you shared on LinkedIn, the Ted talk that I think it speaks to what Susan was talking about, how, you know, I think we're approaching I think, you know, we're, we're limited with the viable pool of candidates, um, Sue, is that something that Jefferson Frank is also able to help with is, you know, I was talking about how you can't be what you can't see. And I thought I understood that, but those are the things that we need uh, on how <laugh>, you know, it used to be a, a couple years back, I would feel like sometimes And so you bring up a great point about from a diversity perspective, what is Jefferson Frank doing to, more data that we have, I mean, the, and the data takes, uh, you know, 7% is such a, you know, Danielle and I we're, And I feel like, you know, I just wanna give back, make sure I send the elevator back to but to your point to get that those numbers up, not just at AWS, but everywhere else we need, Welcome to the AWS partner showcase season one, episode three women Um, I had an ally really that reached out to me and said, Hey, you'd be great for this role. So what I wanna focus on with you is the importance of diversity for And we do find that oftentimes being, you know, field facing, if we're not reflecting Definitely it's all about outcomes, Stephanie, your perspective and NetApp's perspective on diversity And in addition to that, you know, just from building teams that you do Stephanie, that NetApp does to attract and retain women in those sales roles? And we find that, you know, you, you read the stats and I'd say in my And I, that just shocked me that I thought, you know, I, I can understand that imposter syndrome is real. Danielle, talk to me about your perspective and AWS as well for attracting and retaining I mean, my team is focused on the technical aspect of the field and we And I said that in past tense, a period of time, we definitely felt like we could, you know, conquer the world. in the tech industry, but talk to me about allies sponsors, mentors who have, And I think that's just really critical when we're looking for allies and when allies are looking I love how you described allies, mentors and sponsors Stephanie. the community that they can reach out to for those same opportunities and making room for them Let's talk about some of the techniques that you employ, that AWS employees to make Um, but I think just making sure that, um, you know, both everything is so importants, let's talk about some of the techniques that you use that NetApp take some time and do the things you need to do with your family. And that it's okay to say, I need to balance my life and I need to do Talk to me a little bit, Danielle, go back over to you about the AWS APN, this is, you know, one of the most significant years with our launch of FSX for And Stephanie talk to, uh, about the partnership from your perspective, NetApp, And I have to say it's just been a phenomenal year. And I think that there is, um, a lot of best practice sharing and collaboration as we go through And I wanna stick with you Stephanie advice to your younger And sometimes when you get a no, it's not a bad thing, And I always say failure does not have to be an, a bad F word. out there in order to, um, you know, allow younger women to I appreciate you sharing what AWS It's great to have you talking about a very important topic today. Yeah, thanks for having me. Of course, Vera, let's go ahead and start with you. Um, and in the more recent years I And on the one hand they really spoke to me as the solution. You mentioned that you like the technology, but you were also attracted because you saw uh, rhetoric shift recently because we believe that with great responsibility, I do wanna have you there talk to the audience a little bit about honeycomb, what technology And you can't predict what you're And to give you an example of how that looks for Uh, and we believe that's where we shine in helping you there. It sounds like that's where you really shine that real time visibility is so critical these days. Um, definitely something that we see a lot of demand with our customers and they have many integrations, Back to you, let's kind of unpack the partnership, the significance that Um, I know this predates me to some extent, And then that way we can be sort of the Guinea pigs and try things out, um, And how is that synergistic with AWS's approach? And so we are recognizing that we need to be more intentional with our DEI initiatives, Danielle, I know we've talked about this before, but for the audience, in terms of And I think, you know, working with, uh, a company like honeycomb that to hear that that's so fundamental to both companies, Barry, I wanna go back to you for a second. And I actually am in the process of hiring a first engineer for my Danielle, before we close, I wanna get a little bit of, of your background. And I'm, I'm grateful to be part of it. And we're almost out of time and Danielle, I'm gonna stick with you. I mean, definitely for the individual contributors, tech tech is a great career, uh, Take the lead, love that there. And on the flip side of that, if you are a more senior IC or, Danielle, it's great to see you and talk about such an important topic. And I feel like there has been a lot of gold that we can glean from all of the, And the topics that we dig the last, you know, five to 10 years, there's been a, you know, a strong push in this direction, I think everybody also kind of agreed Stephanie Curry talked about, you know, it's really important, um, Um, but you can just see the difference in the outcomes. um, you know, some of the guests talked about in terms of retention? um, you know, it kind of is a, is a bellwether for, is this gonna be a company that allows The pandemic not only changed how we think about work, you know, initially it was, And I hope that, you know, everyone is getting that space to be able to put those boundaries up I shouldn't say that that are attracted to a company it's brand maybe, Um, just so you can grow into your next role, have a, have a particular outcome I think there's some great advice there for the audience to glean on, on how folks have dealt with it because everybody does, um, you know, I think we do, you know, one of the things that when we were asking the, our audience, I think we can just say that, you know, it's a, it's a marathon, it's not a sprint and you're always going the audience is gonna learn is that, you know, failure is not necessarily a bad F word. uh, strong woman who told me, you know, your career is going to have lots of ebbs and flows and Danielle, it's been a pleasure filming this episode with you and the great female I really appreciate it Enjoy the episode.
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Sarbjeet Johal, Stackpane | AWS Summit SF 2022
(calm music) >> Okay, welcome back everyone to theCUBE's live coverage here on the floor at Moscone south in San Francisco California for AWS summit, 2022. This is part of their summit conferences, not re:Invent it's kind of like becoming like regional satellite, mini re:Invents, but it's all part of education developers. Of course theCUBE's here. We're going to be at the AWS summit in New York city, only two this year. And this summer check us out. Of course, re:MARS is another event we're going to be going to so check us out there as well. And of course re:Invent at the end of the year and re:Inforce the security conference in Boston. So, Sarbjeet Johal, our next guest here. CUBE alumni, CUBE influencer, influencer in the cloud industry. Sarbjeet great to see you. Thanks for coming on. Oh, by the way, we'll be at Boston re:Inforce, re:Invent in December, re:MARS which is the robotics AI show, and of course the summit here in San Francisco and New York city, the hot areas. >> That's cool. >> Great to see you. >> Good to see you too. >> Okay. I got a lot of data to report. You've been on the floor talking to people. What are you finding out? What's the report? >> The report is actually, I spoke to three people from AWS earlier. As said one higher up guy from the doctor, Casey Tan. He works on French SaaS chips and he gave me a low down on how that thing works. And there's a systolic arrays TPUs, and like a lot of insider stuff >> Like deep Silicon chip stuff. >> Yes. And that they're doing some great stuff there. And of course that works for us at scale and for cloud guys it's all about scale. If you're saving pennies at that scale, you're saving millions and maybe hundreds of millions at some point. Right? So that was one. And I also spoke to the analytics guys and they gave me some low-down on the Glue announcements. How the big data processing is happening at AWS and how they are now giving you the ability where your infrastructure hugs your demand. So you're not wasting any sources. So that was a number one complaint with the Glue from AWS. So that was one. And then I did the DeepRacing race and my timings were like number 78. So. >> You got some work to do. You download your machine learning module. >> No, I will do that and then play with it. Yes. I will train one. >> You like a simulation too? >> Yeah. Yeah. I will do that simulation, yes. >> What else? Anything jump off the page for you. What's the highlight if you could point at something? Did anything pop up at you in this event with AWS? Was there any aha moment or something that just jumps off the page? >> I think it was mainly sort of incremental to be honest with you. And the one thing-- >> Nothing earth shattering >> Nothing earth shattering and that at the summit it's like that, you know, like it but they are doing new announcements of like almost every day with new services. So I would go home and read on that but there are some patterns that we are seeing emerging and there are some folks very active on Twitter. Mark in recent just did very controversial kind of tweet couple of days back. That was, that was hard. >> Was he shit posting again? >> Shit posting. Yeah. He was shit posting actually, according to actually I saw Corey as well on the floor, Corey and Rodrigo. And, and-- >> Did you see Corey's interview with me? We were talking about shit posting 'cause he wrote in this newsletter. Mark and recently Elon Musk, they're all kind of like they're really kind of active on Twitter with a lot of highly intelligent snarkiness. >> They're super intelligent and they know the patterns, they know the economics and technology. Super smart guys and yeah. Who is in control, there was a move from the middle seat and social media kind of side of things where people are controlling the narratives and who controls the narrative. Is it billionaires? Is it government? We see that. >> Well I mean, it's interesting seeing the power. I mean, I call it the revenge of the nerds. You got the billionaires who are looking at the political screw-ups that Facebook and others have done. And by not being clear and it's hard, it's a hard problem to solve. I don't really want to be in their seat. Even Andy Jassy is the CEO of AWS. What is he? I mean, he's dealing with problems that for some people would be their worst part of like they could ever dream of scenario. He's dealing with that at breakfast. And then throughout his day, he's got all kinds of Amazon's so big and Apple and you got Google and you got the fan companies. So, you know, at some point tech is now so part of society, it's not just the nerds from California. It's tech is in everything now. So it's a societal impact. And so there's consequences for stuff. And so you're starting to see this force for good that's come from the sustainability angle. You're going to start to see force for good with technology as it relates to people's lives. And we had Mapbox on the CUBE and they provide all this navigation and Gareth the guy who runs that division, he talks about dark kitchens, dark stores. So just they're re-engineering the supply chain of delivery. So we all been to restaurants and seen people there from picking up food delivery. Why are they going to the retail? So dark kitchens are just basically depots for supplying the 10 menus that everyone orders from. That's a change of a structural change in the industry. So that's jumped out at me, Matt Wood spoke to me about serverless impact to the analytics team. And again, structural changes, technical and culture. Right? So, so you're starting to see to me more and more of the two themes of some technology change, architectural change, system change and culture thinking. And you know, we had a 20 year old guest on here who was first worked at Amazon web services when he was 16. >> Wow. >> Graduated high school early and went into Amazon. He's like, I love tools. So people love tools. Hardware is coming back. Right? So I mean Sarbjeet this is crazy. >> It's crazy. >> What's going on. >> It's crazy actually. Remember the nine year old kid at re:Invent 2019. Karthick was the name if I remember, but I spoke to him and he was crazy. He was AWS certified and kids are playing with this technology in their high schools. >> It's awesome. >> And even in their elementary schools now. >> They can get their hands on it quicker. They don't need to go in full class for a year. They can self-teach, they can do side projects they can launch a side hustle, they can stand up a headless retail outlet, who knows what they can do if you got the Lego blocks. This is what I love about the cloud, you can really show something fast and then abandon it. >> Actually, I think it is all enabled through cloud. Like the accessibility of technology has gone like exponentially, like wildfire. Like once you have access to the cloud just all you need is connection to the internet. After that you have the VMs. and you have the serverless, there's zero cost to you. And things are thrown at you. Somebody who was saying that earlier here like we have said that many times it's like that's how the drug dealer, you know, sell the drug. Like sniff it, it's free, >> First is free. >> So they're doing it. Yes. >> We say that about theCUBE. >> And from the, I see cloud from two different angles, like we all do. And like, I try to sort of force myself to look at it from the both angles. There's the supplier side and the buyer side or the consumer side on the other side. Right? So from the supplier side, it's a race for talent to build it, number one, then number two is race for talent to train them. So we saw the numbers and millions being shown today at the keynote again. And Google is showing those numbers as well. Like how many millions they are training like 25 to 30 million people within next two, three years. It's crazy numbers. >> Sarbjeet I got to say so if I have to look at what jumped off the page for me on this event, was couple things and this is kind of weird nuanced stuff but I'll just try to explain it as best I can. Number one, we're going to see more managed services like DevOps managed services. As DevOps teams grow, talent is a problem. And Kubernetes obviously is growing and got to get that right. It's not easy to be a Kubernetes, you know slinging clusters around with Kubernetes. It's hard. I think that's got to get easier. So I think the path to easy is going to be some sort of abstraction service layer. And I think the smart people are going to have this layer will manage it and then provide that as a service, number one. Number two is this notion of a systems design thinking around elements, whether it's storage or maps for like Mapbox and around these elements they have to have a systematic effect of other things. You can't just, if it changes, it's going to have consequences that's what systems do. So, tooling being built around these elements and they have to have hardened APIs that is clear. People who are trying to be "cloud native" need to get this right. And you have to have the tooling in and around the the element and then have APIs to connect and then glue up. So it's interesting. Clearly those things are happening and multiple conversations, people were teasing that out. And then obviously the super cloud was coming in. >> Is there. >> Mapbox is basically a super cloud. They're like what snowflake is for data analytics. They are for-- >> MongoDB is another one. >> MongoDB's got Atlas. I mean, MongoDB was criticized for years. Doesn't scale. Remember the old lamp stack days, they were preferred. They're document, they nailed it with document. The document aspects of data, but they were always getting criticized. They can't scale. And they just keep scaling. But now with Atlas, they're on AWS. It's just, auto scale. So that's killer for MongoDB. So I think their stock price is undervalued my opinion but you know, I don't give legal advice. >> I think that the whole notion of-- >> Or financial advice. >> The multicloud, right? So for a multicloud to kill that complexity of multicloud, we have to go to the what Dave Vellante and you guys say super cloud, right? Another level of abstraction on top of infrastructure provider by AWS, Google cloud, Azure. So that's where we're going. >> Well, Dave and I debate this right, he bundles multi-cloud in there and most people think that's what he's saying but I'm saying multi-cloud is a reality. I mean, multi-cloud means you're going to have multiple clouds. They're just not you're not sharing workloads across those clouds. It's like not the same workload. That's not going to yet happen. I run Azure because I have 365, that's it. I run Amazon for everything else. That's kind of the use case. But to me, super cloud is building on top of AWS or Azure where you leverage their CapEx and create differentiated value. It's your own cloud without all the CapEx but it's got to be like super integrated and the benefit's got to be so good that it seems like pennies to your point earlier. >> Yeah. >> And the economics to the applications in it are just so obvious and they got to be they got to be so big for the application developer. So that's to me is super cloud. And then of course having the connected tissue to manage the transit around multiple clouds. >> Yeah. I think they have it too. I totally agree with you. But another thing is from having the developer background I think the backward compatibility is a huge issue in cloud. >> Yeah. I agree. >> It's a lot of technical debt being built and I hear that, I'm hearing that more and more. I think that we have to solve as industry as like these three main players have to solve that problem. So that's one big thing, actually. I'm very like after, you know, like to talk about it and all that stuff. So yeah. It's another thing is another pattern actually to all the cloud naysayers out there, right? Is that those are the people who come from the hardware background. So I've seen another pattern out there. So I'm trying to synthesize, who are these people who bash cloud all the time? I'm pro-cloud of course everybody knows that. >> We know you're pro, we're all pro cloud. We're totally biased. We love cloud >> Actually. No, I've seen both sides. I've seen both sides. I've worked at EMC, VMware, I worked at Oracle cloud as well. And then, and before that I have written a lot of software. A software developer is pro-cloud. A typical hardware ops guy or girl, they are pro on-prem or pro hybrid and all that. Like they try to keep it there. >> I think first of all, I have opinion on this. I think, I think you're right. But how hardware is coming back, if you look at how cloud is enabling hardware, it's retro, it's designed for the cloud. So hardware's going to offload, either accelerate stuff and offload stuff from the software guide. So look at DeepRacer it's hardware. Now it's a car. You've got the silicon and the chips. So the chips you're talking about. Those aren't chips for service and the data center. They're just chips to make the software in the cloud run better. >> Sarbjeet: Well scale. >> So scaling. And so I think we're going to see a Renaissance in hardware. It's going to look different. It's going to act different. So we're watching this. I mean, you brought up the idea of having a CUBE hardware box. >> Yeah. It's a great idea. >> It's a good idea. DM me and tell me it's a bad idea or good idea. I'll blame Sarbjeet for that. But what else have you learned? >> What else have learnt actually it's basically boils down to economics at the end of the day. It's about moving fast. It's about having developer productivity, again going back the cloud naysayers. It's like, why did you build a bike? Remember Steve Job used to say that, "computer is the bicycle for the human minds." >> Yes. >> Right. So cloud is the bicycle for the enterprises. They makes them move faster. 'So I think that's-- >> All right. We're closing down. We're going to hold on until they pull the plug on theCUBE literally. Sarbjeet great to see you on there. Check 'em out on Twitter. Great event. Good to see you, great report. Thank for sharing. Sarbjeet Johal here on theCUBE, taking over our community site I hear, right? Now you going to work-- >> I'm there. I'm always there. >> Great to have you on. I'm going to work on some new things with theCUBE. Really appreciate working with us. Thanks a lot. >> I really appreciate you guys giving me this platform. It's an amazing platform. Thank you very much. >> That's all right. We'll be back. That's it for our coverage of AWS summit 2020 here live on the floor. Events are back. Hybrid's back. We get theCUBE studios in Palo Alto in Boston. Re:invent at the end of the year but we're going to the summit in New York city. In the summer, we got re:Inforce in Boston the security conference. Re:MARS which is the robotics IML conference. And of course the big summit New York and San Francisco we're there of course. Share thecube.net for all the action. I'm John for your host with Sarbjeet here. Closing out the show. Thanks for watching. (Calm music)
SUMMARY :
and of course the summit here You've been on the I spoke to three people And I also spoke to the analytics guys You download your machine learning module. and then play with it. do that simulation, yes. What's the highlight if you And the one thing-- at the summit it's like to actually I saw Corey of active on Twitter with a lot from the middle seat and social media kind and more of the two themes So I mean Sarbjeet this is crazy. Remember the nine year And even in their They don't need to go in and you have the serverless, So they're doing it. So from the supplier side, and they have to have They're like what snowflake Remember the old lamp stack So for a multicloud to and the benefit's got to be so good And the economics to the applications having the developer background know, like to talk about it We know you're pro, I worked at Oracle cloud as well. and offload stuff from the software guide. It's going to look different. It's a great idea. But what else have you learned? "computer is the bicycle So cloud is the bicycle Sarbjeet great to see you on there. I'm there. Great to have you on. I really appreciate you And of course the big summit New York
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AWS Summit San Francisco 2022
More bottoms up and have more technical early adopters. And generally speaking, they're free to use. They're free to try. They're very commonly community source or open source companies where you have a large technical community that's supporting them. So there's a, there's kind of a new normal now I think in great enterprise software and it starts with great technical founders with great products and great bottoms of emotions. And I think there's no better place to, uh, service those people than in the cloud and uh, in, in your community. >>Well, first of all, congratulations, and by the way, you got a great pedigree and great background, super smart, but Myer of your work and your, and, and your founding, but let's face it. Enterprise is hot because digital transformation is all companies there's no, I mean, consumer is enterprise now, everything is what was once a niche. No, I won't say niche category, but you know, not for the faint of heart, you know, investors, >>You know, it's so funny that you say that enterprise is hot because you, and I feel that way now. <laugh> but remember, like right now there's also a tech and VC conference in Miami <laugh> and it's covering cryptocurrencies and FCS and web three. So I think beauty is definitely in the eye of the beholder <laugh> but no, I, I will tell you, >>Ts is one big enterprise, cuz you gotta have imutability you got performance issues. You have, I IOPS issues. >>Well, and, and I think all of us here that are, uh, may maybe students of history and have been involved in open source in the cloud would say that we're, you know, much of what we're doing is, uh, the predecessors of the web web three movement. And many of us I think are contributors to the web three >>Movement. The hype is definitely one web three. Yeah. >>But, >>But you know, >>For sure. Yeah, no, but now you're taking us further east of Miami. So, uh, you know, look, I think, I, I think, um, what is unquestioned with the case now? And maybe it's, it's more obvious the more time you spend in this world is this is the fastest growing part of enterprise software. And if you include cloud infrastructure and cloud infrastructure spend, you know, it is by many measures over, uh, $500 billion in growing, you know, 20 to 30% a year. So it it's a, it's a just incredibly fast, well, >>Let's get, let's get into some of the cultural and the, the shifts that are happening, cuz again, you, you have the luxury of being in enterprise when it was hard, it's getting easier and more cooler. I get it and more relevant <laugh> but there's also the hype of like the web three, for instance, but you know, for, uh, um, um, the CEO snowflake, okay. Has wrote a book and Dave Valenti and I were talking about it and uh, Frank Luman has says, there's no playbooks. We always ask the CEOs, what's your playbook. And he's like, there's no playbook, situational awareness, always Trump's playbooks. So in the enterprise playbook, oh, higher, a direct sales force and SAS kind of crushed that now SAS is being redefined, right. So what is SAS is snowflake assassin or is that a platform? So again, new unit economics are emerging, whole new situation, you got web three. So to me there's a cultural shift, the young entrepreneurs, the, uh, user experience, they look at Facebook and say, ah, you know, they own all my data and you know, we know that that cliche, um, they, you know, the product. So as this next gen, the gen Z and the millennials come in and our customers and the founders, they're looking at things a little bit differently and the tech better. >>Yeah. I mean, I mean, I think we can, we can see a lot of common across all successful startups and the overall adoption of technology. Um, and, and I would tell you, this is all one big giant revolution. I call it the user driven revolution. Right. It's the rise of the user. Yeah. And you might say product like growth is currently the hottest trend in enterprise software. It's actually like growth, right. They're one and the same. So sometimes people think the product, uh, is what is driving growth. >>You just pull the product >>Through. Exactly, exactly. And so that's that I, that I think is really this revolution that you see, and, and it does extend into things like cryptocurrencies and web three and, you know, sort of like the control that is taken back by the user. Um, but you know, many would say that, that the origins of this, but maybe started with open source where users were contributors, you know, contributors were users and looking back decades and seeing how it, how it fast forward to today. I think that's really the trend that we're all writing. It's enabling these end users. And these end users in our world are developers, data engineers, cybersecurity practitioners, right. They're really the, and they're really the, the beneficiaries and the most, you know, kind of valued people in >>This. I wanna come back to the data engineers in a second, but I wanna make a comment and get your reaction to, I have a, I'm a gen Xer technically. So for not a boomer, but I have some boomer friends who are a little bit older than me who have, you know, experienced the sixties. And I have what been saying on the cube for probably about eight years now that we are gonna hit digital hippie revolution, meaning a rebellion against in the sixties was rebellion against the fifties and the man and, you know, summer of love. That was a cultural differentiation from the other one other group, the predecessors. So we're kind of having that digital moment now where it's like, Hey boomers, Hey people, we're not gonna do that anymore. You, we hate how you organize shit. >>Right. But isn't this just technology. I mean, isn't it, isn't it like there used to be the old adage, like, you know, you would never get fired for buying IBM, but now it's like, you obviously probably would get fired if you bought IBM. And I mean, it's just like the, the, I think, I think >>During the mainframe days, those renegades were breaking into Stanford, starting the home group. So what I'm trying to get at is that, do you see the young cultural revolution also, culturally, just, this is my identity NFTs to me speak volumes about my, I wanna associate with NFTs, not single sign on. Well, >>Absolutely. And, and I think like, I think you're hitting on something, which is like this convergence of, of, you know, societal it'll trends with technology trends and how that manifests in our world is yes. I think like there is unquestionably almost a religion yeah. Around the way in which a product is built. Right. And we can use open source, one example of that religion. Some people will say, look, I'll just never try a product in the cloud if it's not open source. Yeah. I think cloud, native's another example of that, right? It's either it's, you know, it either is cloud native or it's not. And I think a lot of people will look at a product and say, look, you know, you were not designed in the cloud era. Therefore I just won't try you. And sometimes, um, like it or not, it's a religious decision, right? Yeah. It's so it's something that people just believe to be true almost without, uh, necessarily caring >>About data. Data drives all decision making. Let me ask you this next question. As a VC. Now you look at pitch, well, you've been a VC for many years, but you also have the founder entrepreneurial mindset, but you can get empathize with the founders. You know, hustle is a big part of the, that first founder check, right? You gotta convince someone to part with their ch their money and the first money in which you do a lot of it's about believing in the person. So faking it till you make it is hard. Now you, the data's there, you either have it cloud native, you either have the adaption or traction. So honesty is a big part of that pitch. You can't fake it. >>Oh, AB absolutely. You know, there used to be this concept of like the persona of an entrepreneur. Right. And the persona of the entrepreneur would be, you know, so somebody who was a great salesperson or somebody who tell a great story, and I still think that that's important, right. It still is a human need for people to believe in narratives and stories. Yeah. But having said that you're right. The proof is in the pudding, right. At some point you click download and you try the product and it does what it says it gonna it's gonna do, or it doesn't, or it either stands up to the load test or it doesn't. And so I, I feel like in the new economy that we live in, really, it's a shift from maybe the storytellers and the creators to, to the builders, right. The people that know how to build great product. And in some ways the people that can build great product yeah. Stand out from the crowd. And they're the ones that can build communities around their products. And, you know, in some ways can, um, you know, kind of own more of the narrative of because their product begins exactly >>The volume you back to the user led growth. >>Exactly. And it's the religion of, I just love your product. Right. And I, I, I, um, Doug song is the founder of du security used to say, Hey, like, you know, the, the really like in today's world of like consumption based software, like the user is only gonna give you 90 seconds to figure out whether or not you're a company that's easy to do business with. Right. And so you can say, and do all the things that you want about how easy you are to work with. But if the product isn't easy to install, if it's not easy to try, if it's not, if, if the it's gotta speak to the, >>Speak to the user, but let me ask a question now that for the people watching, who are maybe entrepreneurial entre, preneurs, um, masterclass here in session. So I have to ask you, do you prefer, um, an entrepreneur come in and say, look at John. Here's where I'm at. Okay. First of all, storytelling's fine with you an extrovert or introvert, have your style, sell the story in a way that's authentic, but do you, what do you prefer to say? Here's where I'm at? Look, I have an idea. Here's my traction. I think here's my MVP prototype. I need help. Or do, do you wanna just see more stats? What's the, what's the preferred way that you like to see entrepreneurs come in and engage? >>There's tons of different styles, man. I think the single most important thing that every founder should know is that we, we don't invest in what things are today. We invest in what we think something will become. Right. And I think that's why we all get up in the morning and try to build something different, right? It's that we see the world a different way. We want it to be a different way. And we wanna work every single moment of the day to try to make that vision a reality. So I think the more that you can show people where you want to be the, of more likely somebody is gonna align with your vision and, and wanna invest in you and wanna be along for the ride. So I, I wholeheartedly believe in showing off what you got today, because eventually we all get down to like, where are we and what are we gonna do together? But, um, no, I, you gotta >>Show the >>Path. I think the single most important thing for any founder and VC relationship is that they have the same vision. Uh, if you have the same vision, you can, you can get through bumps in the road, you can get through short term spills. You can all sorts of things in the middle. The journey can happen. Yeah. But it doesn't matter as much if you share the same long term vision, >>Don't flake out and, and be fashionable with the latest trends because it's over before you can get there. >>Exactly. I think many people that, that do what we do for a living, we'll say, you know, ultimately the future is relatively easy to predict, but it's the timing that's impossible to predict. <laugh> so you, you know, you sort of have to balance the, you know, we, we know that the world is going in this way and therefore we're gonna invest a lot of money to try to make this a reality. Uh, but some times it happens in six months. Sometimes it takes six years. Sometimes it takes 16 years. Uh, >>What's the hottest thing in enterprise that you see the biggest wave that people should pay attention to that you're looking at right now with Bel partners, Tebel dot your site. What's the big wave. What's your big >>Wave. There's three big trends that we invest in. And the they're the only things we do day in, day out one is the explosion and open source software. So I think many people think that all software is unquestionably moving to an open source model in some form or another yeah. Tons of reasons to debate whether or not that is gonna happen, an alwa timeline >>Happening forever. >>But, uh, it is, it is accelerating faster than we've ever seen. So I, I think it's, it's one big, massive wave that we continue to ride. Um, second is the rise of data engineering. Uh, I think data engineering is in and of itself now, a category of software. It's not just that we store data. It's now we move data and we develop applications on data. And, uh, I think data is in and of itself as big of a market as any of the other markets that we invest in. Uh, and finally, it's the gift that keeps on giving. I've spent my entire career in it. We still feel that security is a market that is underinvested. It is, it continues to be the place where people need to continue to invest and spend more money. Yeah. Uh, and those are the three major trends that we run >>And security, you think we all need a dessert do over, right? I mean, do we need you do over in security or is what's the core problem? I, >>I, I keep using this word underinvested because I think it's the right way to think about the problem. I think if you, I think people generally speaking, look at cybersecurity as an add-on. Yeah. But if you think about it, the whole economy is moving online. And so in, in some ways like security is core to protecting the digital economy. And so it's, it shouldn't be an afterthought, right? It should be core to what everyone is doing. And that's why I think relative to the trillions of dollars that are at stake, uh, I believe the market size for cybersecurity is run $150 billion. And it still is a fraction of what we're, >>What we're and national security even boom is booming now. So you get the convergence of national security, geopolitics, internet digital that's >>Right. You mean arguably, right? I mean, arguably again, it's the area of the world that people should be spending more time and more money given what to stake. >>I love your thesis. I gotta, I gotta say, you gotta love your firm. Love. You're doing we're big supporters, your mission. Congratulations on your entrepreneurial venture. And, uh, we'll be, we'll be talking and maybe see a Cuban. Uh, absolutely not. Certainly EU maybe even north Americans in Detroit this year. >>Huge fan of what you guys are doing here. Thank you so much for helping me on the show. >>Guess be VC Johnson here on the cube. Check him out. Founder for founders here on the cube, more coverage from San Francisco, California. After this short break, stay with us. Everyone. Welcome to the cue here. Live in San Francisco. K warn you for AWS summit 2022 we're live we're back with events. Also we're virtual. We got hybrid all kinds of events. This year, of course, summit in New York city is happening this summer. We'll be there with the cube as well. I'm John. Again, John host of the cube. Got a great guest here, Justin Kobe owner, and CEO of innovative solutions. Their booth is right behind us. Justin, welcome to the cube. >>Thank you. Thank you for having me. >>So we're just chatting, uh, uh, off camera about some of the work you're doing. You're the owner of and CEO. Yeah. Of innovative. Yeah. So tell us the story. What do you guys do? What's the elevator pitch. >>Yeah. <laugh> so the elevator pitch is we are, uh, a hundred percent focused on small to mid-size businesses that are moving to the cloud, or have already moved to the cloud and really trying to understand how to best control security, compliance, all the good stuff that comes along with it. Um, exclusively focused on AWS and, um, you know, about 110 people, uh, based in Rochester, New York, that's where our headquarters is, but now we have offices down in Austin, Texas, up in Toronto, uh, Canada, as well as Chicago. Um, and obviously in New York, uh, you know, the business was never like this, uh, five years ago, um, founded in 1989, made the decision in 2018 to pivot and go all in on the cloud. And, uh, I've been a part of the company for about 18 years, bought the company about five years ago. And it's been a great ride. >>It's interesting. The manages services are interesting with cloud cause a lot of the heavy liftings done by a of us. So we had Matt on your team on earlier talking about some of the edge stuff. Yeah. But you guys are a managed cloud service. You got cloud advisory, you know, the classic service that's needed, but the demands coming from cloud migrations and application modernization, but obviously data is a huge part of it. Huge. How is this factoring into what you guys do and your growth cuz you guys are the number one partner on the SMB side for edge. Yeah. For AWS, you got results coming in. Where's the, where's the forcing function. What's the pressure point. What's the demand like? >>Yeah. It's a great question. Every CEO I talk to, that's a small mids to size business. They're all trying to understand how to leverage technology better to help either drive a revenue target for their own business, uh, help with customer service as so much has gone remote now. And we're all having problems or troubles or issues trying to hire talent. And um, you know, tech is really at the, at the forefront and the center of that. So most customers are coming to us and they're of like, listen, we gotta move to the cloud or we move some things to the cloud and we want to do that better. And um, there's this big misnomer that when you move to the cloud, you gotta automatically modernize. Yeah. And what we try to help as many customers understand as possible is lifting and shifting, moving the stuff that you maybe currently have OnPrem and a data center to the cloud first is a first step. And then so, uh, progressively working through a modernization strategy is always the better approach. And so we spend a lot of time with small to mid-size businesses who don't have the technology talent on staff to be able to do >>That. Yeah. And they want to get set up. But the, the dynamic of like latency is huge. We're seeing that edge product is a big part of it. This is not a one-off happening around everywhere. It is not it's manufacturing, it's the physical plant or location >>Literally. >>And so, and you're seeing more IOT devices. What's that like right now from a challenge and problem statement standpoint, are the customers, not staff, is the it staff kind of old school? Is it new skills? What's the core problem. And you guys solve >>In the SMB space. The core issue nine outta 10 times is people get enamored with the latest and greatest. And the reality is not everything that's cloud based. Not all cloud services are the latest and greatest. Some things have been around for quite some time and our hardened solutions. And so, um, what we try to do with, to technology staff that has traditional on-prem, uh, let's just say skill sets and they're trying to move to a cloud-based workload is we try to help those customers through education and through some practical, let's just call it use case. Um, whether that's a proof of concept that we're doing or whether that's, we're gonna migrate a small workload over, we try to give them the confidence to be able to not, not necessarily go it alone, but, but to, to, to have the, uh, the Gusto and to really have the, um, the, the opportunity to, to do that in a wise way. Um, and what I find is that most CEOs that I talk to yeah. Feel like, listen, at the end of the day, I'm gonna be spending money in one place or another, whether that's on primer in the cloud, I just want know that I'm doing that way. That helps me grow as quickly as possible status quo. I think every, every business owner knows that COVID taught us anything that status quo is, uh, is, is no. No. Good. >>How about factoring in the, the agility and speed equation? Does that come up a lot? It >>Does. I think, um, I think there's also this idea that if, uh, if we do a deep dive analysis and we really take a surgical approach to things, um, we're gonna be better off. And the reality is the faster you move with anything cloud based, the better you are. And so there's this assumption that we gotta get it right the first time. Yeah. In the cloud, if you start down your journey in one way and you realize midway that it's not the right, let's just say the right place to go. It's not like buying a piece of iron that you put in the closet and now you own it in the cloud. You can turn those services on and off. It's a, gives you a much higher density for making decisions and failing >>Forward. Well actually shutting down the abandoning, the projects that early, not worrying about it, you got it mean most people don't abandon stuff cuz they're like, oh, I own it. >>Exactly. >>And they get, they get used to it. Like, and then they wait too long. >>That's exactly. >>Yeah. Frog and boiling water, as we used to say, oh, it's a great analogy. So I mean, this, this is a dynamic. That's interesting. I wanna get more thoughts on it because like I'm a, if I'm a CEO of a company, like, okay, I gotta make my number. Yeah. I gotta keep my people motivated. Yeah. And I gotta move faster. So this is where you guys come in. I get the whole thing. And by the way, great service, um, professional services in the cloud right now are so hot because so hot, you can build it and then have option optionality. You got path decisions, you got new services to take advantage of. It's almost too much for customers. It is. I mean, everyone I talked to at reinvent, that's a customer. Well, how many announcements did Andy jazzy announcer Adam? You know, the 5,000 announcement or whatever. They did huge amounts. Right. Keeping track of it all. Oh, is huge. So what's the, what's the, um, the mission of, of your company. How does, how do you talk to that alignment? Yeah. Not just processes. I can get that like values as companies, cuz they're betting on you and your people. >>They are, they are >>Values. >>Our mission is, is very simple. We want to help every small to midsize business leverage the power of the cloud. Here's the reality. We believe wholeheartedly. This is our vision that every company is going to become a technology company. So we go to market with this idea that every customer's trying to leverage the power of the cloud in some way, shape or form, whether they know it or don't know it. And number two, they're gonna become a 10 a company in the process of that because everything is so tech-centric. And so when you talk about speed and agility, when you talk about the, the endless options and the endless permutations of solutions that a customer can buy in the cloud, how are you gonna ask a team of one or two people in your it department to make all those decisions going it alone or trying to learn it as you go, it only gets you so far working with a partner. >>I'll just give you some perspective. We work with about a thousand small to midsize business customers. More than 50% of those customers are on our managed services. Meaning they know that we have their back and we're the safety net. So when a customer is saying, right, I'm gonna spend a couple thousand and dollars a month in the cloud. They know that that bill, isn't gonna jump to $10,000 a month going in alone. Who's there to help protect that. Number two, if you have a security posture and let's just say your high profile and you're gonna potentially be more vulnerable to security attacks. If you have a partner that's offering you some managed services. Now you, again, you've got that backstop and you've got those services and tooling. We, we offer, um, seven different products, uh, that are part of our managed services that give the customer the tooling, that for them to go out and buy on their own for a customer to go out today and go buy a new Relic solution on their own. It, it would cost 'em a four, >>The training alone would be insane. A risk factor. I mean the cost. Yes, absolutely opportunity cost is huge, >>Huge, absolutely enormous training and development. Something. I think that is often, you know, it's often overlooked technologists. Typically they want to get their skills up. They, they love to get the, the stickers and the badges and the pins, um, at innovative in 2018. When, uh, when we, he made the decision to go all in on the club, I said to the organization, you know, we have this idea that we're gonna pivot and be aligned with AWS in such a way that it's gonna really require us all to get certified. My executive assistant at the time looks at me. She said, even me, I said, yeah, even you, why can't you get certified? Yeah. And so we made, uh, a conscious, it wasn't requirement. It still isn't today to make sure everybody in the company has the opportunity to become certified. Even the people that are answering the phones at the front >>Desk and she could be running the Kubernetes clusters. I >>Love it. It's >>Amazing. >>But I'll tell you what, when that customer calls and they have a real Kubernetes issue, she'll be able to assist and get >>The right people with. And that's a cultural factor that you guys have. So, so again, this is back to my whole point out SMBs and businesses in general, small and large it staffs are turning over the gen Z and millennials are in the workforce. They were provisioning top of rack switches. Right. First of all. And so if you're a business, there's also the, I call the buildout, um, uh, return factor, ROI piece. At what point in time as an owner, SMB, do I get to ROI? Yeah. I gotta hire a person to manage it. That person's gonna have five zillion job offers. Yep. Uh, maybe who knows? Right. I got cyber security issues. Where am I gonna find a cyber person? Yeah. A data compliance. I need a data scientist and a compliance person. Right. Maybe one in the same. Right. Good luck. Trying to find a data scientist. Who's also a compliance person. Yep. And the list goes on. I can just continue. Absolutely. I need an SRE to manage the, the, uh, the sock report and we can pen test. Right. >>Right. >>These are, these are >>Like critical issues. >>This is just like, these are the table stakes. >>Yeah. And, and every, every business owner's thinking about this, >>That's, that's what, at least a million in loading, if not three or more Just to get that app going. Yeah. Then it's like, where's the app. Yeah. So there's no cloud migration. There's no modernization on the app side. No. And they remind AI and ML. >>That's right. That's right. So to try to go it alone, to me, it's hard. It it's incredibly difficult. And the other thing is, is there's not a lot of partners, so the partner, >>No one's raising their hand boss. I'll do all that exactly. In the it department. >>Exactly. >>So like, can we just call up, uh, you know, our old vendor that's >>Right. <laugh> right. Our old vendor. I like it, >>But that's so true. I mean, when I think about how, if I was a business owner starting a business today and I had to build my team, um, and the amount of investment that it would take to get those people skilled up and then the risk factor of those people now having the skills and being so much more in demand and being recruited away, that's a real, that's a real issue. And so how you build your culture around that is, is very important. It's something that we talk about every, with every one of our small to mid-size >>Businesses. So just, I want get, I want to get your story as CEO. Okay. Take us through your journey. You said you bought the company and your progression to, to being the owner and CEO of innovative yeah. Award winning guys doing great. Uh, great bet on a good call. Yeah. Things are good. Tell your story. What's your journey? >>It's real simple. I was, uh, I was a sophomore at the Rochester Institute of technology in 2003. And, uh, I knew that I, I was going to school for it and I, I knew I wanted to be in tech. I didn't know what I wanted to do, but I knew I didn't wanna code or configure routers and switches. So I had this great opportunity with the local it company that was doing managed services. We didn't call it at that time innovative solutions to come in and, uh, jump on the phone and dial for dollars. I was gonna cold call and introduced other, uh, small to midsize businesses locally in Rochester, New York go to Western New York, um, who innovative was now. We were 19 people at the time. Yeah. I came in, I did an internship for six months and I loved it. I learned more in those six months than I probably did in my first couple of years at, uh, at RT long story short. >>Um, for about seven years, I worked, uh, to really help develop, uh, sales process and methodology for the business so that we could grow and scale. And we grew to about 30 people. And, um, I went to the owners at the time in 2000 and I was like, Hey, I'm growing the value of this business. And who knows where you guys are gonna be another five years? What do you think about making me an owner? And they were like, listen, you got long ways before you're gonna be an owner. But if you stick it out in your patient, we'll, um, we'll work through a succession plan with you. And I said, okay, there were four other individuals at the time that were gonna also buy the business with me. >>And they were the owners, no outside capital, >>None zero, well, 2014 comes around. And, uh, the other folks that were gonna buy into the business with me that were also working at innovative for different reasons. They all decided that it wasn't for them. One started a family. The other didn't wanna put capital in. Didn't wanna write a check. Um, the other had a real big problem with having to write a check. If we couldn't make payroll, I'm like, well, that's kind of like, if we're own, we're gonna have to like cover that stuff. <laugh> so >>It's called the pucker factor. >>Exactly. So, uh, I sat down with the CEO in early 2015 and, uh, we made the decision that I was gonna buy the three partners out, um, go through an earn out process, uh, coupled with, uh, an interesting financial strategy that wouldn't strap the BI cuz they cared very much. The company still had the opportunity to keep going. So in 2016 I bought the business, um, became the sole owner. And, and at that point we, um, we really focused hard on what do we want this company to be? We had built this company to this point. Yeah. And, uh, and by 2018 we knew that pivoting all going all in on the cloud was important for us. And we haven't looked back. >>And at that time, the proof points were coming clearer and clearer 2012 through 15 was the early adopters, the builders, the startups and early enterprises. Yes. The capital ones of the world. Exactly the, uh, and those kinds of big enterprises. The GA I don't wanna say gamblers, but ones that were very savvy. The innovators, the FinTech folks. Yep. The hardcore glass eating enterprises >>Agreed, agreed to find a small to midsize business to migrate completely to the cloud is as infrastructure was considered, that just didn't happen as often. Um, what we were seeing where the, a lot of our small to midsize business customers, they wanted to leverage cloud based backup, or they wanted to leverage a cloud for disaster recovery because it lent itself. Well, early days, our most common cloud customer though, was the customer that wanted to move messaging and collaboration. The, the Microsoft suite to the cloud. And a lot of 'em dipped their toe in the water. But by 2017 we knew infrastructure was around the corner. Yeah. And so, uh, we only had two customers on AWS at the time. Um, and we, uh, we, we made the decision to go all in >>Justin. Great to have you on the cube. Thank you. Let's wrap up. Uh, tell me the hottest product that you have. Is it migrations? Is the app modernization? Is it data? What's the hot product and then put a plugin for the company. Awesome. >>So, uh, there's no question. Every customer is looking migrate workloads and try to figure out how to modernize for the future. We have very interesting, sophisticated yet elegant funding solutions to help customers with the cash flow, uh, constraints that come along with those migrations. So any SMB that's thinking about migrating into the cloud, they should be talking innovative solutions. We know how to do it in a way that allows those customer is not to be cash strapped and gives them an opportunity to move forward in a controlled, contained way so they can modernize. So >>Like insurance, basically for them not insurance class in the classic sense, but you help them out on the, on the cash exposure. >>Absolutely. We are known for that and we're known for being creative with those customers and being empathetic to where they are in their journey. >>And that's the cloud upside is all about doubling down on the variable win that's right. Seeing the value and ING down on it. Absolutely not praying for it. Yeah. <laugh> all right, Justin. Thanks for coming on. You really appreciate >>It. Thank you very much for having me. >>Okay. This is the cube coverage here live in San Francisco, California for AWS summit, 2022. I'm John for your host. Thanks for watching. We're back with more great coverage for two days after this short break >>Live on the floor in San Francisco for Aus summit. I'm John for host of the cube here for the next two days, getting all the actual back in person we're at AWS reinvent a few months ago. Now we're back events are coming back and we're happy to be here with the cube. Bring all the action. Also virtual. We have a hybrid cube, check out the cube.net, Silicon angle.com for all the coverage. After the event. We've got a great guest ticking off here. Matthew Park, director of solutions, architecture with innovation solutions. The booth is right here. Matthew, welcome to the cube. >>Thank you very much. I'm glad to be here. >>So we're back in person. You're from Tennessee. We were chatting before you came on camera. Um, it's great to be back through events. It's >>Amazing. This is the first, uh, summit I've been to, to in what two, three >>Years. That's awesome. We'll be at the, uh, a AWS summit in New York as well. A lot of developers and the big story this year is as developers look at cloud going distributed computing, you got on premises, you got public cloud, you got the edge. Essentially the cloud operations is running everything devs sec ops, everyone kind of sees that you got containers, you got Benet, he's got cloud native. So the, the game is pretty much laid out. Mm-hmm <affirmative> and the edge is with the actions you guys are number one, premier partner at SMB for edge. >>That's >>Right. Tell us about what you guys doing at innovative and, uh, what you do. >>That's right. Uh, so I'm the director of solutions architecture. Uh, me and my team are responsible for building out the solutions. The at our around, especially the edge public cloud for us edge is anything outside of an AWS availability zone. Uh, we are deploying that in countries that don't have AWS infrastructure in region. They don't have it. Uh, give >>An example, >>Uh, example would be Panama. We have a customer there that, uh, needs to deploy some financial tech data and compute is legally required to be in Panama, but they love AWS and they want to deploy AWS services in region. Uh, so they've taken E EKS anywhere. We've put storage gateway and, uh, snowball, uh, in region inside the country and they're running or FinTech on top of AWS services inside Panama. >>You know, what's interesting, Matthew is that we've been covering Aw since 2013 with the cube about their events. And we watched the progression and jazzy was, uh, was in charge and became the CEO. Now Adam slaps in charge, but the edge has always been that thing they've been trying to avoid. I don't wanna say trying to avoid, of course, Amazon would listens to the customer. They work backwards from the customer. We all know that. Uh, but the real issue was they were they're bread and butters EC two and S three. And then now they got tons of services and the cloud is obviously successful and seeing that, but the edge brings up a whole nother level. >>It does >>Computing. >>It >>Does. That's not centralized in the public cloud now they got regions. So what is the issue with the edge what's driving? The behavior. Outpost came out as a reaction to competitive threats and also customer momentum around OT, uh, operational technologies. And it merging. We see with the data at the edge, you got five GM having. So it's pretty obvious, but there was a slow transition. What was the driver for the edge? What's the driver now for edge action for AWS >>Data in is the driver for the edge. Data has gravity, right? And it's pulling compute back to where the customer's generating that data and that's happening over and over again. You said it best outpost was a reaction to a competitive situation. Whereas today we have over 15 AWS edge services and those are all reactions to things that customers need inside their data centers on location or in the field like with media companies. >>Outpost is interesting. We always use the riff on the cube, uh, cause it's basically Amazon in a box, pushed in the data center, running native, all this stuff, but now cloud native operations are kind of becoming standard. You're starting to see some standard. Deepak syncs group is doing some amazing work with opensource Raul's team on the AI side, obviously, uh, you got SW who's giving the keynote tomorrow. You got the big AI machine learning big part of that edge. Now you can say, okay, outpost, is it relevant today? In other words, did outpost do its job? Cause EKS anywhere seems to be getting a lot of momentum. You see local zones, the regions are kicking ass for Amazon. This edge piece is evolving. What's your take on EKS anywhere versus say outpost? >>Yeah, I think outpost did its job. It made customers that were looking at outpost really consider, do I wanna invest in this hardware? Do I, do I wanna have, um, this outpost in my datas center, do I want to manage this over the long term? A lot of those customers just transitioned to the public cloud. They went into AWS proper. Some of those customers stayed on prem because they did have use cases that were, uh, not a good fit for outpost. They weren't a good fit. Uh, in the customer's mind for the public AWS cloud inside an availability zone now happening is as AWS is pushing these services out and saying, we're gonna meet you where you are with 5g. We're gonna meet you where you are with wavelength. We're gonna meet you where you are with EKS anywhere. Uh, I think it has really reduced the amount of times that we have conversations about outposts and it's really increased. We can deploy fast. We don't have to spin up outpost hardware can go deploy EKS anywhere in your VMware environment. And it's increasing the speed of adoption >>For sure. Right? So you guys are making a lot of good business decisions around managed cloud service. That's right. Innovative. Does that get the cloud advisory, the classic professional services for the specific edge piece and, and doing that outside of the availability zones and regions for AWS, um, customers in these new areas that you're helping out are they want cloud, like they want to have modernization a modern applications. Obviously they got data machine learning and AI, all part of that. What's the main product or, or, or gap that you're filling for AWS, uh, outside of their availability zones or their regions that you guys are delivering. What's the key is that they don't have a footprint. Is it that it's not big enough for them? What's the real gap. What's why, why are you so successful? >>So what customers want when they look towards the cloud is they want to focus on what's making them money as a business. They wanna focus on their applications. They wanna focus on their customers. So they look towards AWS cloud and a AWS. You take the infrastructure, you take, uh, some of the higher layers and we'll focus on our revenue generating business, but there's a gap there between infrastructure and revenue generating business that innovative slides into, uh, we help manage the AWS environment. Uh, we help build out these things in local data centers for 32 plus year old company. We have traditional on-premises people that know about deploying hardware that know about deploying VMware to host EKS anywhere. But we also have most of our company totally focused on the AWS cloud. So we're that gap in helping deploy these AWS services, manage them over the long term. So our customers can go to just primarily and totally focusing on their revenue generating business. So >>Basically you guys are basically building AWS edges, >>Correct? >>For correct companies, correct? Mainly because the, the needs are there, you got data, you got certain products, whether it's, you know, low latency type requirements, right. And then they still work with the regions, right. It's all tied together, right. Is that how it >>Works? Right. And, and our customers, even the ones in the edge, they also want us to build out the AWS environment inside the availability zone, because we're always gonna have a failback scenario. If we're gonna deploy fin in the Caribbean, we're gonna talk about hurricanes. And we're gonna talk about failing back into the AWS availability zones. So innovative is filling that gap across the board, whether it be inside the AWS cloud or on the AWS edge. >>All right. So I gotta ask you on the, since you're at the edge in these areas, I won't say underserved, but developing areas where now have data and you have applications that are tapping into that, that requirement. It makes total sense. We're seeing that across the board. So it's not like it's a, it's an outlier it's actually growing. Yeah. There's also the crypto angle. You got the blockchain. Are you seeing any traction at the edge with blockchain? Because a lot of people are looking at the web three in these areas like Panama, you mentioned FinTech. And in, in the islands there a lot of, lot of, lot of web three happening. What's your, what your view on the web three world right now, relative >>To we, we have some customers actually deploying crypto, especially, um, especially in the Caribbean. I keep bringing the Caribbean up, but it's, it's top of my mind right now we have customers that are deploying crypto. A lot of, uh, countries are choosing crypto to underlie parts of their central banks. Yeah. Um, so it's, it's up and coming. Uh, I, I have some, you know, personal views that, that crypto is still searching for a use case. Yeah. And, uh, I think it's searching a lot and, and we're there to help customers search for that use case. Uh, but, but crypto, as a, as a, uh, technology, um, lives really well on the AWS edge. Yeah. Uh, and, and we're having more and more people talk to us about that. Yeah. And ask for assistance in the infrastructure, because they're developing new cryptocurrencies every day. Yeah. It's not like they're deploying Ethereum or anything specific. They're actually developing new currencies and, and putting them out there on >>It's interesting. I mean, first of all, we've been doing crypto for many, many years. We have our own little, um, you know, project going on. But if you look talk to all the crypto people that say, look, we do a smart contract, we use the blockchain. It's kind of over a lot of overhead and it's not really their technical already, but it's a cultural shift, but there's underserved use cases around use of money, but they're all using the blockchain just for like smart contracts, for instance, or certain transactions. And they go to Amazon for the database. Yeah. <laugh> they all don't tell anyone we're using a centralized service. Well, what happened to decentralized? >>Yeah. And that's, and that's the conversation performance issue. Yeah. And, and it's a cost issue. Yeah. And it's a development issue. Um, so I think more and more as, as some of these, uh, currencies maybe come up, some of the smart contracts get into, uh, they find their use cases. I think we'll start talking about how does that really live on, on AWS and, and what does it look like to build decentralized applications, but with AWS hardware and services. >>Right. So take me through, uh, a use case of a customer Matthew around the edge. Okay. So I'm a customer, pretend I'm a customer, Hey, you know, I'm, we're in an underserved area. I want to modernize my business. And I got my developers that are totally peaked up on cloud, but we've identified that it's just a lot of overhead latency issues. I need to have a local edge and serve my a, I also want all the benefit of the cloud. So I want the modern, and I wanna migrate to the cloud for all those cloud benefits and the goodness of the cloud. What's the answer. >>Yeah. Uh, big thing is, uh, industrial manufacturing, right? That's, that's one of the best use cases, uh, inside industrial manufacturing, we can pull in many of the AWS edge services we can bring in, uh, private 5g, uh, so that all the, uh, equipment that, that manufacturing plant can be hooked up, they don't have to pay huge overheads to deploy 5g it's, uh, better than wifi for the industrial space. Um, when we take computing down to that industrial area, uh, because we wanna do pre-procesing on the data. Yeah. We want to gather some analytics. We deploy that with a regular commercially available hardware running VMware, and we deploy EKS anywhere on that. Inside of that manufacturing plant, we can do pre-procesing on things coming out of the robotics, depending on what we're manufacturing. Right. And then we can take those refined analytics and for very low cost with maybe a little bit longer latency transmit those back, um, to the AWS availability zone, the, the standard >>For data, data lake, or whatever, >>To the data lake. Yeah. Data lake house, whatever it might be. Um, and we can do additional data science on that once it gets to the AWS cloud. Uh, but a lot of that, uh, just in time business decisions, just time manufacturing decisions can all take place on an AWS service or services inside that manufacturing plant. And that's, that's one of the best use cases that we're >>Seeing. And I think, I mean, we've been seeing this on the queue for many, many years, moving data around is very expensive. Yeah. But also compute going to the data that saves that cost yeah. On the data transfer also on the benefits of the latency. So I have to ask you, by the way, that's standard best practice now for the folks watching don't move the data unless you have to. Um, but those new things are developing. So I wanna ask you what new patterns are you seeing emerging once this new architecture's in place? Love that idea, localize everything right at the edge, manufacturing, industrial, whatever, the use case, retail, whatever it is. Right. But now what does that change in the, in the core cloud? There's a, there's a system element here. Yeah. What's the new pattern. There's >>Actually an organizational element as well, because once you have to start making the decision, do I put this compute at the point of use or do I put this compute in the cloud? Uh, now you start thinking about where business decisions should be taking place. Uh, so not only are you changing your architecture, you're actually changing your organization because you're thinking, you're thinking about a dichotomy you didn't have before. Uh, so now you say, okay, this can take place here. Uh, and maybe, maybe this decision can wait. Right. And then how do I visualize that? By >>The way, it could be a bot tube doing the work for management. Yeah. <laugh> exactly. You got observability going, right. But you gotta change the database architecture on the back. So there's new things developing. You've got more benefit. There >>Are, there are, and we have more and more people that, that want to talk less about databases and want to talk about data lakes because of this. They want to talk more about customers are starting to talk about throwing away data. Uh, you know, for the past maybe decade. Yeah. It's been store everything. And one day we will have a data science team that we hire in our organization to do analytics on this decade of data. And well, >>I mean, that's, that's a great point. We don't have time to drill into, maybe we do another session this, but the one pattern we're seeing come of the past year is that throwing away data's bad. Even data lakes that so-called turn into data swamps, actually, it's not the case. You look at data, brick, snowflake, and other successes out there. And even time series data, which may seem irrelevant efforts over actually matters when people start retrain their machine learning algorithms. Yep. So as data becomes co as we call it in our last showcase, we did a whole whole an event on this. The data's good in real time and in the lake. Yeah. Because the iteration of the data feeds the machine learning training. Things are getting better with the old data. So it's not throw away. It's not just business benefits. Yeah. There's all kinds of new scale. There >>Are. And, and we have, uh, many customers that are running petabyte level. Um, they're, they're essentially data factories on, on, on premises, right? They're, they're creating so much data and they're starting to say, okay, we could analyze this, uh, in the cloud, we could transition it. We could move petabytes of data to AWS cloud, or we can run, uh, computational workloads on premises. We can really do some analytics on this data transition, uh, those high level and sort of raw analytics back to AWS run 'em through machine learning. Um, and we don't have to transition 10, 12 petabytes of data into AWS. >>So I gotta end the segment on a, on a, kind of a, um, fun, I was told to ask you about your personal background on premise architect, Aus cloud, and skydiving instructor. How does that all work together? What tell, what does this mean? >>Yeah. Uh, I, >>You jumped out a plane and got a job. You got a customer to jump >>Out kind of. So I was, you jumped out. I was teaching Scott eing, uh, before I, before I started in the cloud space, this was 13, 14 years ago. I was a, I still am a Scott I instructor. Uh, I was teaching Scott eing and I heard out of the corner of my ear, uh, a guy that owned an MSP that was lamenting about, um, you know, storing data and how his customers are working. And he can't find enough people to operate all these workloads. So I walked over and said, Hey, this is, this is what I went to school for. Like, I'd love to, you know, I was living in a tent in the woods, teaching skydiving. I was like, I'd love to not live in a tent in the woods. So, uh, I started in the first day there, we had a, and, uh, EC two had just come out <laugh> um, and, uh, like, >>This is amazing. >>Yeah. And so we had this discussion, we should start moving customers here. And, uh, and that totally revolutionized that business, um, that, that led to, uh, that that guy actually still owns a skydiving airport. But, um, but through all of that, and through being in on premises, migrated me and myself, my career into the cloud, and now it feels like, uh, almost, almost looking back and saying, now let's take what we learned in the cloud and, and apply those lessons and those services to premises. >>So it's such a great story. You know, I was gonna, you know, you know, the, the, the, the whole, you know, growth mindset pack your own parachute, you know, uh, exactly. You know, the cloud in the early days was pretty much will the shoot open. Yeah. It was pretty much, you had to roll your own cloud at that time. And so, you know, you, you jump on a plane, you gotta make sure that parachute is gonna open. >>And so was Kubernetes by the way, 2015 or so when, uh, when that was coming out, it was, I mean, it was, it was still, and I, maybe it does still feel like that to some people, right. Yeah. But, uh, it was, it was the same kind of feeling that we had in the early days of AWS, the same feeling we have when we >>It's much now with you guys, it's more like a tandem jump. Yeah. You know, but, but it's a lot of, lot of this cutting stuff like jumping out of an airplane. Yeah. You guys, the right equipment, you gotta do the right things. Exactly. >>Right. >>Matthew, thanks for coming on the cube. Really appreciate it. Absolutely great conversation. Thanks for having me. Okay. The cubes here, lot in San Francisco for AWS summit, I'm John for your host of the cube. Uh, we'll be at a summit in New York coming up in the summer as well. Look up for that. Look at this calendar for all the cube, actually@thecube.net. We'll right back with our next segment after this break. >>Okay. Welcome back everyone to San Francisco live coverage here, we're at the cube, a summit 2022. We're back in person. I'm John furry host of the cube. We'll be at the, a us summit in New York city this summer, check us out then. But right now, two days in San Francisco getting all coverage, what's going on in the cloud, we got a cube alumni and friend of the cube, my dos car CEO, investor, a Sierra, and also an investor and a bunch of startups, angel investor. Gonna do great to see you. Thanks for coming on the cube. Good to see you. Good to see you, Pam. Cool. How are you? Good. >>How are you? >>So congratulations on all your investments. Uh, you've made a lot of great successes, uh, over the past couple years, uh, and your company raising, uh, some good cash as Sarah so give us the update. How much cash have you guys raised? What's the status of the company product what's going on? First >>Of all, thank you for having me. We're back to be business with you never while after. Great to see you. Um, so is a company started around four years back. I invested with a few of the investors and now I'm the CEO there. Um, we have raised close to a hundred million there. Uh, the investors are people like nor west Menlo, true ventures, coast, lo ventures, Ram Shera, and all those people, all known guys that Antibe chime Paul Mayard web. So a whole bunch of operating people and, uh, Silicon valley vs are involved. >>And has it gone? >>It's going well. We are doing really well. We are going almost 300% year over year. Uh, for last three years, the space ISR is going after is what I call the applying AI for customer service. It operations, it help desk the same place I used to work at ServiceNow. We are partners with ServiceNow to take, how can we argument for employees and customers, Salesforce, and ServiceNow to take it to the next stage? Well, >>I love having you on the cube, Dave and I, and Dave Valenti as well loves having you on too, because you not only bring the entrepreneurial CEO experience, you're an investor. You're like a, you're like a guest analyst. <laugh>, >>You know, >>You >>Get, the comment is fun to talk to you though. >>You get the commentary, you, your, your finger on the pulse. Um, so I gotta ask you obviously, AI and machine learning, machine learning AI, or you want to phrase it. Isn't every application. Now, AI first, uh, you're seeing a lot of that going on. You're starting to see companies build the modern applications at the top of the stack. So the cloud scale has hit. We're seeing cloud out scale. You predicted that we talked about in the cube many times. Now you have that past layer with a lot more services and cloud native becoming a standard layer. Containerizations growing Docker just raised a hundred million on our $2 billion valuation back from the dead after they pivoted from an enterprise services. So open source developers are booming. Um, where's the action. I mean, is there data control, plane emerging, AI needs data. There's a lot of challenges around this. There's a lot of discussions and a lot of companies being funded observability there's 10 million observability companies. Data is the key. This is what's your angle on this. What's your take. Yeah, >>No, look, I think I'll give you the view that I see, right? I, from my side, obviously data is very clear. So the things that room system of record that you and me talked about, the next layer is called system of intelligence. That's where the AI will play. Like we talk cloud native, it'll be called AI. NA NA is a new buzzword and using the AI for customer service, it operations. You talk about observability. I call it AI ops, applying AOPs for good old it operation management, cloud management. So you'll see the AOPs applied for whole list of, uh, application from observability doing the CMDB, predicting the events insurance. So I see a lot of work clicking for AIOps and AI service desk. What needs to be helped desk with ServiceNow BMC <inaudible> you see a new ALA emerging as a system of intelligence. Uh, the next would be is applying AI with workflow automation. So that's where you'll see a lot of things called customer workflows, employee workflows. So think of what UI path automation, anywhere ServiceNow are doing, that area will be driven with AI workflows. So you'll see AI going >>Off is RPA a company is AI, is RPA a feature of something bigger? Or can someone have a company on RPA UI S one will be at their event this summer? Um, or is it a product company? I mean, I mean, RPA is almost, should be embedded in everything. >>It's a feature. It is very good point. Very, very good thinking. So one is, it's a category for sure. Like, as we thought, it's a category, it's an area where RPA may change the name. I call it much more about automation, workflow automation, but RPA and automation is a category. Um, it's a company also, but that automation should be a, in every area. Yeah. Like we call cloud NA and AI NATO it'll become automation. NA yeah. And that's your thinking. >>It's almost interesting me. I think about the, what you're talking about what's coming to mind is I'm kind having flashbacks to the old software model of middleware. Remember at middleware, it was very easy to understand it was middleware. It sat between two things and then the middle and it was software was action. Now you have all kinds of workflows abstractions everywhere. Right? So multiple databases, it's not a monolithic thing. Right? Right. So as you break that down, is this the new modern middleware? Because what you're talking about is data workflows, but they might be siloed or they integrated. I mean, these are the challenges. This is crazy. What's the, >>So don't about the databases become all polyglot databases. I call this one polyglot automation. So you need automation as a layer, as a category, but you also need to put automation in every area, like, as you were talking about, it should be part of ServiceNow. It should be part of ISRA, like every company, every Salesforce. So that's why you see MuleSoft and Salesforce buying RPA companies. So you'll see all the SaaS companies could cloud companies having an automation as a core. So it's like how you have a database and compute and sales and networking. You'll also will have an automation as a layer <inaudible> inside every stack. >>All right. So I wanna shift gears a little bit and get your perspective on what's going on behind us. You can see, uh, behind us, you got the expo hall. You got, um, we're back to vents, but you got, you know, am Clume Ove, uh, Dynatrace data dog, innovative all the companies out here that we know, we interview them all. They're trying to be suppliers to this growing enterprise market. Right. Okay. But now you also got the entrepreneurial equation. Okay. We're gonna have John Sado on from Deibel later today. He's a former NEA guy and we always talk to Jerry, Jen, we know all the, the VCs. What does the startups look like? What does the state of the, in your mind, cause you, I know you invest the entrepreneurial founder situation. Cloud's bigger. Mm-hmm <affirmative> global, right? Data's part of it. You mentioned data's. Yes. Basically. Data's everything. What's it like for a first an entrepreneur right now who's starting a company. What's the white space. What's the attack plan. How do they get in the market? How do they engineer everything? >>Very good. So I'll give it to, uh, two things that I'm seeing out there. Remember leaders, how Amazon created the startups 15 years back, everybody built on Amazon now, Azure and GCP. The next layer would be is people don't just build on Amazon. They're gonna build it on top of snowflake. Companies are snowflake becomes a data platform, right? People will build on snowflake. Right? So I see my old boss flagman try to build companies on snowflake. So you don't build it just on Amazon. You build it on Amazon and snowflake. Snowflake will become your data store. Snowflake will become your data layer. Right? So I think that's the next level of <inaudible> trying to do that. So if I'm doing observability AI ops, if I'm doing next level of Splunk SIM, I'm gonna build it on snowflake, on Salesforce, on Amazon, on Azure, et cetera. >>It's interesting. You know, Jerry Chan has it put out a thesis of a couple months ago called castles in the cloud where your Mo is what you do in the cloud. Not necessarily in, in the, in the IP. Um, Dave LAN and I had last reinvent, coined the term super cloud, right? He's got a lot of traction and a lot of people throwing, throwing mud at us, but we were, our thesis was, is that what Snowflake's doing? What Goldman S Sachs is doing. You starting to see these clouds on top of clouds. So Amazon's got this huge CapEx advantage, and guys, Charles Fitzgerald out there who we like was kind of shitting on us saying, Hey, you guys terrible, they didn't get it. Like, yeah, I don't think he gets it, but that's a whole, can't wait to debate him publicly on this. <laugh> cause he's cool. Um, but snowflake is on Amazon. Now. They say they're on Azure now. Cause they've got a bigger market and they're public, but ultimately without a AWS snowflake doesn't exist. And, and they're reimagining the data warehouse with the cloud, right? That's the billion dollar opportunity. It >>Is. It is. They both are very tight. So imagine what Frank has done at snowflake and Amazon. So if I'm a startup today, I want to build everything on Amazon where possible whatever is, I cannot build. I'll make the pass layer. Remember the middle layer pass will be snowflake so I can build it on snowflake. I can use them for data layer if I really need to size build it on force.com Salesforce. Yeah. Right. So I think that's where you'll see. So >>Basically the, if you're an entrepreneur, the, the north star in terms of the, the outcome is be a super cloud. >>It is, >>That's the application on another big CapEx ride, the CapEx of AWS or cloud, >>And that reduce your product development, your go to market and you get use the snowflake marketplace to drive your engagement. Yeah. >>Yeah. How are, how is Amazon and the clouds dealing with these big whales, the snowflakes of the world? I mean, I know they got a great relationship, uh, but snowflake now has to run a company they're public. Yeah. So, I mean, I'll say, I think they had Redshift. Amazon has got Redshift. Um, but Snowflake's a big customer in the, they're probably paying AWS, I think big bills too. So >>Joe on very good. Cause it's like how Netflix is and Amazon prime, right. Netflix runs on Amazon, but Amazon has Amazon prime that co-optation will be there. So Amazon will have Redshift, but Amazon is also partnering with, uh, snowflake to have native snowflake data warehouses or data layer. So I think depending on the application use case, you have to use each of the above. I think snowflake is here for a long term. Yeah. Yeah. So if I'm building an application, I want to use snowflake then writing from stats. >>Well, I think that it comes back down to entrepreneurial hustle. Do you have a better product? Right. Product value will ultimately determine it as long as the cloud doesn't, you know, foreclose, your, you that's right with some sort of internal hack. Uh, but I think, I think the general question that I have is that I, I think it's okay to have a super cloud like that because the rising tide is still happening at some point, when does the rising tide stop and do the people shopping up their knives, it gets more competitive or is it just an infinite growth? So >>I think it's growth. You call it cloud scale, you invented the word cloud scale. So I think look, cloud will continually agree, increase. I think there's as long as there more movement from on, uh, OnPrem to the classical data center, I think there's no reason at this point, the rumor, the old lift and shift that's happening in like my business. I see people lift and shifting from the it operations. It helpless, even the customer service service now and, uh, ticket data from BMCs CAS like Microfocus, all those workloads are shifted to the cloud, right? So cloud ticketing system is happening. Cloud system of record is happening. So I think this train has still a long way to go >>Made. I wanna get your thoughts for the folks watching that are, uh, enterprise buyers are practitioners, not suppliers to the more market, feel free to text me or DMing. The next question's really about the buying side, which is if I'm a customer, what's the current, um, appetite for startup products, cuz you know, the big enterprises now and you know, small, medium, large and large enterprise are all buying new companies cuz a startup can go from zero to relevant very quickly. So that means now enterprises are engaging heavily with startups. What's it like what's is there a change in order of magnitude of the relationship between the startup selling to, or growing startup selling to an enterprise? Um, have you seen changes there? I mean I'm seeing some stuff, but why don't get your thoughts on that? What, >>No, it is. If I growing by or 2007 or eight, when I used to talk to you back then and Amazon started very small, right? We are an Amazon summit here. So I think enterprises on the average used to spend nothing with startups. It's almost like 0% or 1% today. Most companies are already spending 20, 30% with startups. Like if I look at a CIO or line of business, it's gone. Yeah. Can it go more? I think it can in the next four, five years. Yeah. Spending on the startups. >>Yeah. And check out, uh, AWS startups.com. That's a site that we built for the startup community for buyers and startups. And I want to get your reaction because I reference the URL cause it's like, there's like a bunch of companies we've been promoting because the solutions that startups have actually are new stuff. Yes. It's bending, it's shifting for security or using data differently or um, building tools and platforms for data engineering. Right. Which is a new persona that's emerging. So you know, a lot of good resources there. Um, and goes back now to the data question. Now, getting back to your, what you're working on now is what's your thoughts around this new, um, data engineering persona, you mentioned AIOps, we've been seeing AIOps IOPS booming and that's creating a new developer paradigm that's right. Which we call coin data as code data as code is like infrastructure is code, but it's for data, right? It's developing with data, right? Retraining machine learnings, going back to the data lake, getting data to make, to do analysis, to make the machine learning better post event or post action. So this, this data engineers like an SRE for data, it's a new, scalable role we're seeing. Do you see the same thing? Do you agree? Um, do you disagree or can you share >>Yourself a lot of first is I see the AIOP solutions in the future should be not looking back. I need to be like we are in San Francisco bay. That means earthquake prediction. Right? I want AOPs to predict when the outages are gonna happen. When there's a performance issue. I don't think most AOPs vendors have not gone there yet. Like I spend a lot of time with data dog, Cisco app Dyna, right? Dynatrace, all this solution. We will go future towards predict to proactive solution with AOPs. But what you bring up a very good point on the data side. I think like we have a Amazon marketplace and Amazon for startup, there should be data exchange where you want to create for AOPs and AI service desk. Customers are give the data, share the data because we thought the data algorithms are useless. I can them, but I gotta train them, modify them, tweak them, make them >>Better, >>Make them better. Yeah. And I think their whole data exchange is the industry has not thought through something you and me talk many times. Yeah. Yeah. I think the whole, that area is very important. >>You've always been on, um, on the Vanguard of data because, uh, it's been really fun. Yeah. >>Going back to big data days back in 2009, you know, >>Look at, look how much data Rick has grown. >>It is. They doubled the >>Key cloud air kinda went private. So good stuff, man. What are you working on right now? Give a, give a, um, plug for what you're working on. You'll still investing. >>I do still invest, but look, I'm a hundred percent on ISRA right now. I'm the CEO there. Yeah. Okay. So right. ISRA is my number one baby right now. So I'm looking at that growing customers and my customers are some of them, you like it's zoom auto desk McAfee, uh, grand to so all the top customers, um, mainly for it help desk customer service. AIOps those are three product lines and going after enterprise and commercial deals. >>And when should someone buy your product? What's what's their need? What category is it? >>I think they look whenever somebody needs to buy the product is if you need AOP solution to predict, keep your lights on predict is one area. If you want to improve employee experience, you are using a slack teams and you want to automate all your workflows. That's another value problem. Third is customer service. You don't want to hire more people to do it. Some of the areas where you want to scale your company, grow your company, eliminate the cost customer service. >>Great stuff, man. Great to see you. Thanks for coming on. Congratulations on the success of your company and your investments. Thanks for coming on the cube. Okay. I'm John fur here at the cube live in San Francisco for day one of two days of coverage of Aish summit 2022. And we're gonna be at Aus summit in San, uh, in New York in the summer. So look for that on this calendar, of course go to eight of us, startups.com. I mentioned that it's decipher all the hot startups and of course the cube.net and Silicon angle.com. Thanks for watching. We'll be back more coverage after this short break. >>Okay. Welcome back everyone. This the cubes coverage here in San Francisco, California, a Davis summit, 2022, the beginning of the event season, as it comes back, little bit smaller footprint, a lot of hybrid events going on, but this is actually a physical event, a summit in new York's coming in the summer. We'll be there too with the cube on the set. We're getting back in the groove psych to be back. We were at reinvent, uh, as well, and we'll see more and more cube, but you're can see a lot of virtual cube outta hybrid cube. We wanna get all those conversations, try to get more interviews, more flow going. But right now I'm excited to have Corey Quinn here on the back on the cube chief cloud economists with bill group. He's the founder, uh, and chief content person always got great angles, fun comedy, authoritative Corey. Great to see you. Thank >>You. Thanks. Coming on. Sure is a lot of words to describe is shit posting, which is how I describe what I tend to do. Most days, >>Shit posting is an art form now. And if you look at mark, Andrew's been doing a lot of shit posting lately. All a billionaires are shit hosting, but they don't know how to do it. Like they're not >>Doing it right? So there's something opportunity there. It's like here's how to be even more obnoxious and incisive. It's honestly the most terrifying scenario for anyone is if I have that kind of budget to throw at my endeavors, it's like, I get excited with a nonsense I can do with a $20 gift card for an AWS credit compared to, oh well, if I could buy a midsize island, do begin doing this from, oh, then we're having fun. >>This shit posting trend. Interesting. I was watching a thread go on about, saw someone didn't get a job because of their shit posting and the employer didn't get it. And then someone on this side I'll hire the guy cuz I get that's highly intelligent shit posting. So for the audience that doesn't know what shit posting is, what is shit posting? >>It's more or less talking about the world of enter prize technology, which even that sentence is hard to finish without falling asleep and toppling out of my chair in front of everyone on the livestream. But it's doing it in such a way that brings it to life that says the quiet part. A lot of the audience is thinking, but generally doesn't say either because they're polite or not a jackass or more prosaically are worried about getting fired for better or worse. I don't don't have that particular constraint, >>Which is why people love you. So let's talk about what you, what you think is, uh, worthy and not worthy in the industry right now, obviously, uh, coupons coming up in Spain, which they're having a physical event, you see the growth of cloud native Amazon's of all the Adams, especially new CEO. Andy's move on to be the chief of all Amazon. Just so I'm the cover of was it time met magazine? Um, he's under a lot of stress. Amazon's changed. Invoice has changed. What's working. What's not, what's rising, what's falling. What's hot. What's not, >>It's easy to sit here and criticize almost anything. These folks do. They're they're effectively in a fishbowl, but I have trouble imagining the logistics. It takes to wind up handling the catering for a relatively downscale event like this one this year, let alone running a 1.7 million employee company having to balance all the competing challenges and pressures and the rest. I, I just can't fathom what it would be like to look at all of AWS. And it's, it's sprawling immense that dominates our entire industry and say, okay, this is a good start, but I, I wanna focus on something with a broader remit. What is that? How do you even get into that position? And you can't win once you're there. All you can do is hold onto the tiger and hope you don't get mold. >>Well, there's a lot of force for good conversations. Seeing a lot of that going on, Amazon's trying to port eight of us is trying to portray themselves as you know, the Pathfinder, you know, you're the pioneer, um, force for good. And I get that and I think that's a good angle as cloud goes mainstream. There's still the question of, we had a guy on just earlier, who was a skydiving instructor and we were joking about the early days of cloud. Like that was like skydiving, build a parachute open, you know, and now same kind of thing. As you move to edge, things are like reliable in some areas, but still new, new fringe, new areas. That's crazy. Well, >>Since the last time we've spoken, uh, Steve Schmidt is now the CISO for all of Amazon and his backfill replacement. The AWS CISO is CJ. Moses who as a hobby races, a as a semi-pro race car driver to my understanding, which either, I don't know what direction to take that in either. This is what he does to relax or ultimately, or ultimately it's. Huh? That, that certainly says something about risk assessment. I'm not entirely sure what, but okay. <laugh> either way, sounds like more exciting. Like I better >>Have a replacement ready <laugh> I, in case something goes wrong on the track, highly >>Available >>CSOs. I gotta say one of the things I do like in the recent trend is that the tech companies are getting into the formula one, which I was never a fan of until I watched that Netflix series. But when you look at the formula one, it's pretty cool. Cause it's got some tech angles, I get the whole data instrumentation thing, but the most coolest thing about formula one is they have these new rigs out. Yeah. Where you can actually race in east sports with other people in pure simulation of the race car. You gotta get the latest and videographic card, but it's basically a tricked out PC with amazing monitors and you have all the equipment of F1 and you're basically simulating racing. >>Oh, it's great too. And I can see the appeal of these tech companies getting into it because these things are basically rocket shifts. When those cars go, like they're sitting there, we can instrument every last part of what is going on inside that vehicle. And then AWS crops up. And we can bill on every one of those dimensions too. And it's like slow down their hasty pudding one step at a time. But I do see the appeal. >>So I gotta ask you about, uh, what's going on in your world. I know you have a lot of great success. We've been following you in the queue for many, many years. Got a great newsletter, check out Corey Quinn's newsletter, uh, screaming in the cloud program. Uh, you're on the cutting edge and you've got a great balance between really being snarky and, and, and really being delivering content. That's exciting, uh, for people, uh, with a little bit of an edge, um, how's that going? Uh, what's the blowback, any blowback late? Has there been uptick? What was, what are some of the things you're hearing from your audience, more Corey, more Corey. And then of course the, the PR team's calling you >>The weird thing about having an audience beyond a certain size is far and away as a landslide. The most common response I get is silence where it's high. I'm emailing an awful lot of people at last week in AWS every week and okay. They must not have heard me it. That is not actually true. People just generally don't respond to email because who responds to email newsletters. That sounds like something, a lunatic might do same story with response to live streams and podcasts. It's like, I'm gonna call into that am radio show and give them a piece of my mind. People generally don't do >>That. We should do that. Actually. I think you're people would call in, oh, >>I, I think >>I guarantee we had that right now. People would call in and say, Corey, what do you think about X? >>Yeah. It not, everyone understands the full context of what I do. And in fact, increasingly few people do and that's fine. I, I keep forgetting that sometimes people do not see what I'm doing in the same light that I do. And that's fine. Blowback has been largely minimal. Honestly, I am surprised about anything by how little I have gotten over the last five years of doing this, but it would be easier to dismiss me if I weren't generally. Right. When, okay, so you launch this new service and it seems pretty crappy to me cuz when I try and build something, it falls over and begs for help. And people might not like hearing that, but it's what customers are finding too. Yeah. I really am the voice of the >>Customer. You know, I always joke with Dave Alane about how John Fort's always at, uh, um, reinvent getting the interview with jazzy now, Andy we're there, you're there. And so we have these rituals at the events. It's all cool. Um, one of the rituals I like about your, um, your content is you like to get on the naming product names. Um, and, and, and, and, and kind of goof on that. Now why I like is because I used to work at ETT Packard where they used to name things as like engineers, HP 1 0, 0 5, or we can't call, we >>Have a new monitor. How are we gonna name it? Throw the wireless keyboard down the stairs again. And then there you go. Yeah. >>It's and the old joke at HP was if they, if they invented SU sushi, they'd say, yeah, we can't call sushi. It's cold, dead fish. That's what it is. And so the joke was cold. Dead fish is a better name than sushi. So you know is fun. So what's the, what are the, how's the Amazon doing in there? Have they changed their naming, uh, strategy, uh, on some of their, their >>Producting. So they're going in different directions. When they named Amazon Aurora, they decided to explore a new theme of Disney princesses as they go down those paths. And some things are more descriptive. Some people are clearly getting bonused on number of words, they can shove into it. Like the better a service is the longer it's name. Like AWS systems manager, session manager is a great one. I love the service ridiculous name. They have a systems manager, parameter store, which is great. They have secrets manager, which does the same thing. It's two words less, but that one costs money in a way that systems manage your parameter store does not. It's fun. >>What's your, what's your favorite combination of acronyms >>Combination >>Of gots. You got EMR, you got EC two, you got S3 SQS. Well, RedShift's not an acronym you >>Gets is one of my personal favorites because it's either elastic block store or elastic bean stock, depending entirely on the context of the conversation, they >>Shook up bean stock or is that still around? Oh, >>They never turn anything off. They're like the anti Google, Google turns things off while they're still building it. Whereas Amazon is like, well, we built this thing in 2005 and everyone hates it, but while we certainly can't change it, now it has three customers on it. John three <laugh>. Okay. Simple BV still haunts our dreams. >>I, I actually got an email on, I saw one of my, uh, servers, all these C twos were being deprecated and I got an email I'm I couldn't figure out. Why can you just like roll it over? Why, why are you telling me? Just like, give me something else. All right. Okay. So let me talk about, uh, the other things I want to ask you, is that like, okay. So as Amazon better in some areas where do they need more work in your opinion? Because obviously they're all interested in new stuff and they tend to like put it out there for their end to end customers. But then they've got ecosystem partners who actually have the same product. Yes. And, and this has been well documented. So it's, it's not controversial. It's just that Amazon's got a database Snowflake's got out database service. So Redshift, snowflake data breach is out there. So you got this co-op petition. Yes. How's that going? And what do you hearing about the reaction to any of that stuff? >>Depends on who you ask. They love to basically trot out a bunch of their partners who will say nice things about them. And it very much has heirs of, let's be honest, a hostage video, but okay. Cuz these companies do partner with, and they cannot afford to rock the boat too far. I'm not partnered with anyone. I can say what I want. And they're basically restricted to taking away my birthday at worse so I can live with that. >>All right. So I gotta ask about multicloud. Cause obviously the other cloud shows are coming up. Amazon hated that word multicloud. Um, a lot of people though saying, you know, it's not a real good marketing word. Like multicloud sounds like, you know, root canal. Mm-hmm <affirmative> right. So is there a better description for multicloud? >>Multiple single >>Cloudant loves that term. Yeah. >>You know, you're building in multiple single points of failure, do it for the right reasons or don't do it as a default. I believe not doing it is probably the right answer. However, and if I were, if I were Amazon, I wouldn't want to talk about my multi-cloud either as the industry leader, let's talk about other clouds, bad direction to go in from a market cap perspective. It doesn't end well for you, but regardless of what they want to talk about, or don't want to talk about what they say, what they don't say, I tune all of it out. And I look at what customers are doing and multi-cloud exists in a variety of forms. Some brilliant, some brain dead. It depends a lot on, but my general response is when someone gets on stage from a company and tells me to do a thing that directly benefits their company. I am skeptical at best. Yeah. When customers get on stage and say, this is what we're doing because it solves problems. That's when I shut up and listen. >>Yeah, course. Awesome. Corey, I gotta ask you a question cause I know you we've been, you know, fellow journeyman and the, and the cloud journey going to all the events and then the pandemic hit. We now in the third year, who knows what it's gonna gonna end. Certainly events are gonna look different. They're gonna be either changing footprint with the virtual piece, new group formations. Community's gonna emerge. You've got a pretty big community growing and it's growing like crazy. What's the weirdest or coolest thing or just big changes you've seen with the pandemic, uh, from your perspective, cuz you've been in the you're in the middle of the whitewater rafting. You've seen the events you circle offline. You saw the online piece, come in, you're commentating, you're calling balls and strikes in the industry. You got a great team developing over there. Duck build group. What's the big aha moment that you saw with the pandemic. Weird, funny, serious, real in the industry and with customers what's >>Accessibility. Reinvent is a great example. When in the before times it's open to anyone who wants to attend, who can pony up two grand and a week in Las Vegas and get to Las Vegas from wherever they happen to be by moving virtually suddenly it, it embraces the reality that talent is evenly. Distributed. Opportunity is not. And that means that suddenly these things are accessible to a wide swath of audience and potential customer base and the rest that hadn't been invited to the table previously, it's imperative that we not lose that. It's nice to go out and talk to people and have people come up and try and smell my hair from time to time, I smelled delightful. Let me assure you. But it was, but it's also nice to be. >>I have a product for you if you want, you know? Oh, >>Oh excellent. I look forward to it. What is it? Pudding? Why not? <laugh> >>What else have you seen? So when accessibility for talent. Yes. Which by the way is totally home run. What weird things have happened that you've seen? Um, that's >>Uh, it's, it's weird, but it's good that an awful lot of people giving presentation have learned to tighten their message and get to the damn point because most people are not gonna get up from a front row seat in a conference hall, midway through your Aing talk and go somewhere else. But they will change a browser tab and you won't get them back. You've gotta be on point. You've gotta be compelling if it's going to be a virtual discussion. Yeah. >>And you turn off your iMessage too. >>Oh yes. It's always fun in the, in the meetings when you're ho to someone and their colleague is messaging them about, should we tell 'em about this? And I'm sitting there reading it and it's >>This guy is really weird. Like, >>Yes I am and I bring it into the conversation and then everyone's uncomfortable. It goes, wow. Why >>Not? I love when my wife yells at me over I message. When I'm on a business call, like, do you wanna take that about no, I'm good. >>No, no. It's better off. I don't the only entire sure. It's >>Fine. My kids text. Yeah, it's fine. Again, that's another weird thing. And, and then group behavior is weird. Now people are looking at, um, communities differently. Yes. Very much so, because if you're fatigued on content, people are looking for the personal aspect. You're starting to see much more of like yeah. Another virtual event. They gotta get better. One and two who's there. >>Yeah. >>The person >>That's a big part of it too is the human stories are what are being more and more interesting. Don't get up here and tell me about your product and how brilliant you are and how you built it. That's great. If I'm you, or if I wanna work with you or I want to compete with you or I want to put on my engineering hat and build it myself. Cause why would I buy anything? That's more than $8. But instead, tell me about the problem. Tell me about the painful spot that you specialize in. Yeah. Tell me a story there. >>I, I think >>That gets a glimpse in a hook and makes >>More, more, I think you nailed it. Scaling storytelling. Yes. And access to better people because they don't have to be there in person. I just did a thing. I never, we never would've done the queue. We did. Uh, Amazon stepped up in sponsors. Thank you, Amazon for sponsoring international women's day, we did 30 interviews, APAC. We did five regions and I interviewed this, these women in Asia, Pacific eight, PJ, they call for in this world. And they're amazing. I never would've done those interviews cuz I never, would've seen 'em at an event. I never would've been in pan or Singapore, uh, to access them. And now they're in the index, they're in the network. They're collaborating on LinkedIn. So a threads are developing around connections that I've never seen before. Yes. Around the content. >>Absolutely >>Content value plus and >>Effecting. And that is the next big revelation of this industry is going to realize you have different companies. And, and I Amazon's case different service teams all competing with each other, but you have the container group and you have the database group and you have the message cuing group. But customers don't really want to build things from spare parts. They want a solution to a problem. I want to build an app that does Twitter for pets or whatever it is I'm trying to do. I don't wanna basically have to pick and choose and fill my shopping cart with all these different things. I want something that's gonna basically give me what I'm trying to get as close to turnkey as possible. Moving up the stack. That is the future. And just how it gets here is gonna be >>Well we're here at Corey Quinn, the master of the master of content here in the a ecosystem. Of course we we've been following up from the beginning. His great guy, check out his blog, his site, his newsletter screaming podcast. Corey, final question for, uh, what are you here doing? What's on your agenda this week in San Francisco and give a plug for the duck build group. What are you guys doing? I know you're hiring some people what's on the table for the company. What's your focus this week and put a plug in for the group. >>I'm here as a customer and basically getting outta my cage cuz I do live here. It's nice to actually get out and talk to folks who are doing interesting things at the duck bill group. We solved one problem. We fixed the horrifying AWS bill, both from engineering and architecture, advising as well as negotiating AWS contracts because it turns out those things are big and complicated. And of course my side media projects last week in aws.com, we are, it it's more or less a content operation where I in my continual and ongoing love affair with the sound of my own voice. >><laugh> and you're good. It's good content it's on, on point fun, Starky and relevant. So thanks for coming to the cube and sharing with us. Appreciate it. No >>Thank you button. >>You. Okay. This the cube covers here in San Francisco, California, the cube is back going to events. These are the summits, Amazon web services summits. They happen all over the world. We'll be in New York and obviously we're here in San Francisco this week. I'm John fur. Keep, keep it right here. We'll be back with more coverage after this short break. Okay. Welcome back everyone. This's the cubes covers here in San Francisco, California, we're live on the show floor of AWS summit, 2022. I'm John for host of the cube and remember AWS summit in New York city coming up this summer, we'll be there as well. And of course reinvent the end of the year for all the cube coverage on cloud computing and AWS two great guests here from the APN global APN Sege chef Jenko and Jeff Grimes partner lead Jeff and Sege is doing partnerships global APN >>AWS global startup program. Yeah. >>Okay. Say that again. >>AWS. We'll start >>Program. That's the official name. >>I love >>It too long, too long for me. Thanks for coming on. Yeah, >>Of course. >>Appreciate it. Tell us about what's going on with you guys. What's the, how was you guys organized? You guys we're obviously we're in San Francisco bay area, Silicon valley, zillions of startups here, New York. It's got another one we're gonna be at tons of startups. A lot of 'em getting funded, big growth and cloud big growth and data secure hot in all sectors. >>Absolutely. >>So maybe, maybe we could just start with the global startup program. Um, it's essentially a white glove service that we provide to startups that are built on AWS. And the intention there is to help identify use cases that are being built on top of AWS. And for these startups, we want to pro vibe white glove support in co building products together. Right. Um, co-marketing and co-selling essentially, um, you know, the use cases that our customers need solved, um, that either they don't want to build themselves or are perhaps more innovative. Um, so the, a AWS global startup program provides white glove support. Dedicat at headcount for each one of those pillars. Um, and within our program, we've also provided incentives, programs go to market activities like the AWS startup showcase that we've built for these startups. >>Yeah. By the way, AWS startup, AWS startups.com is the URL, check it out. Okay. So partnerships are key. Jeff, what's your role? >>Yeah. So I'm responsible for leading the overall effort for the AWS global startup program. Um, so I've got a team of partner managers that are located throughout the us, uh, managing a few hundred startup ISVs right now. <laugh> >>Yeah, you got a >>Lot. We've got a lot. >>There's a lot. I gotta, I gotta ask a tough question. Okay. I'm I'm a startup founder. I got a team. I just got my series a we're grown. I'm trying to hire people. I'm super busy. What's in it for me. Yeah. What do you guys bring to the table? I love the white glove service, but translate that what's in it for what do I get out of it? What's >>A story. Good question. I focus, I think. Yeah, because we get, we get to see a lot of partners building their businesses on AWS. So, you know, from our perspective, helping these partners focus on what, what do we truly need to build by working backwards from customer feedback, right? How do we effectively go to market? Because we've seen startups do various things, um, through trial and error, um, and also just messaging, right? Because oftentimes partners or rather startups, um, try to boil the ocean with many different use cases. So we really help them, um, sort of laser focus on what are you really good at and how can we bring that to the customer as quickly as possible? >>Yeah. I mean, it's truly about helping that founder accelerate the growth of their company, right. And there's a lot that you can do with AWS, but focus is truly the key word there because they're gonna be able to find their little piece of real estate and absolutely deliver incredible outcomes for our customers. And then they can start their growth curve there. >>What are some of the coolest things you've seen with the APN that you can share publicly? I know you got a lot going on there, a lot of confidentiality. Um, but you know, we're here a lot of great partners on the floor here. I'm glad we're back at events. Uh, a lot of stuff going on digitally with virtual stuff and, and hybrid. What are some of the cool things you guys have seen in the APN that you can point to? >>Yeah, absolutely. I mean, I can point to few, you can take them. So, um, I think what's been fun over the years for me personally, I came from a startup brand sales at an early stage startup and, and I went through the whole thing. So I have a deep appreciation for what these guys are going through. And what's been interesting to see for me is taking some of these early stage guys, watching them progress, go public, get acquired and see that big day mm-hmm <affirmative>, uh, and being able to point to very specific items that we help them to get to that point. Uh, and it's just a really fun journey to watch. >>Yeah. I, and part of the reason why I really, um, love working at the AWS, uh, global startup program is working with passionate founders. Um, I just met with a founder today that it's gonna, he's gonna build a very big business one day, um, and watching them grow through these stages and supporting that growth. Um, I like to think of our program as a catalyst for enterprise is sort of scale. Yeah. Um, and through that we provide visibility, credibility and growth opportunities. >>Yeah. A lot, a lot of partners too. What I found talking to staff founders is when they have that milestone, they work so hard for it. Whether it's a B round C round Republic or get bought. Yeah. Um, then they take a deep breath and they look back at wow, what a journey it's been. So it's kind of emotional for sure. But still it's a grind. Right? You gotta, I mean, when you get funding, it's still day one. You don't stop. It's no celebrate, you got a big round or valuation. You still gotta execute >>And look it's hypercompetitive and it's brutally difficult. And our job is to try to make that a little less difficult and navigate those waters. Right. Where ever everyone's going after similar things. >>Yeah. And I think as a group element too, I observe that startups that I, I meet through the APN has been interesting because they feel part of AWS. Yeah, totally. As a group of community, as a vibe there. Um, I know they're hustling, they're trying to make things happen. But at the same time, Amazon throws a huge halo effect. I mean, that's a huge factor. I mean, you guys are the number one cloud in the business, the growth in every sector is booming. Yeah. And if you're a startup, you don't have that luxury yet. And look at companies like snowflake that built on top of AWS. I mean, people are winning by building on AWS. >>Yeah. And our, our, our program really validates their technology first. So we have, what's all the foundation's technical review that we put all of our startups through before we go to market. So that when enterprise customers are looking at startup technology, they know that it's already been vetted. And, um, to take that a step further and help these partners differentiate, we use programs like the competency programs, the DevOps competencies, the security competency, which continues to help, um, provide sort of a platform for these startups, help them differentiate. And also there's go to market benefits that are associated with that. >>Okay. So let me ask the, the question that's probably on everyone's mind, who's watching, certainly I asked this a lot. There's a lot of companies startups out there who makes the cut, is there a criteria cut? It's not like it's sports team or anything, but like sure. Like there's activate program, which is like, there's hundreds of thousands of startups out there. Not everyone is at the APN. Right? Correct. So ISVs again, that's a whole nother, that's a more mature partner that might have, you know, huge market cap or growth. How, how do you guys focus? How do you guys focus? I mean, you got a good question, you know, thousand flowers blooming all the time. Is there a new way you guys are looking at it? I know there's been some talk about restructure or, or new focus. What's the focus. >>Yeah. It's definitely not an easy task by any means. Um, but you know, I recently took over this role and we're really trying to establish focus areas, right. So obviously a lot of the ISVs that we look after are infrastructure ISVs. That's what we do. Uh, and so we have very specific pods that look after different type of partners. So we've got a security pod, we've got a DevOps pod, we've got core infrastructure, et cetera. And really, we're trying to find these ISVs that can solve, uh, really interesting AWS customer. >>You guys have a deliberate, uh, focus on these pillars. So what infrastructure, >>Security, DevOps, and data and analytics, and then line of business >>Line, business line business, like web >>Marketing, business apps, >>Owner type thing. Exactly. >>Yeah, exactly. >>So solutions there. Yeah. More solutions and the other ones are like hardcore. So infrastructure as well, like storage back up ransomware kind of stuff, or, >>Uh, storage, networking. >>Okay. Yeah. The classic >>Database, et cetera. Right. >>And so there's teams on each pillar. >>Yep. So I think what's, what's fascinating for the startups that we cover is that they've got, they truly have support from a build market sell perspective, right. So you've got someone who's technical to really help them get the technology, figured out someone to help them get the marketing message dialed and spread, and then someone to actually do the co-sell, uh, day to day activities to help them get in front of customers. >>Probably the number one request that we always ask for Amazon is can wish that sock report, oh, download it on the console, which we use all the time. <laugh> exactly. But security's a big deal. I mean, you know, ask the res are evolving, that role of DevOps is taking on dev SecOps. Um, I, I can see a lot of customers having that need for a relationship to move things faster. Do you guys provide like escalation or is that a part of a service or that not part of, uh, uh, >>Yeah, >>So the partner development manager can be an escalation for absolutely. Think of that. 'em as an extension of your business inside of AWS. >>Great. And you guys, how is that partner managers, uh, measure >>On those three pillars? Right. Got it. Are we billing, building valuable use cases? So product development go to market, so go to market activities, think blog, posts, webinars, case studies, so on and so forth. And then co-sell not only are we helping these partners win their current opportunities that they are sourcing, but can we also help them source net new deals? Yeah. Right. That's very, >>I mean, top asked from the partners is get me in front of customers. Right. Um, not an easy task, but that's a huge goal of ours to help them grow their top line. >>Right. Yeah. In fact, we had some interviews here on the cube earlier talking about that dynamic of how enterprise customers are buying. And it's interesting, a lot more POCs. I have one partner here that you guys work with, um, on observability, they got a huge POC with capital one mm-hmm <affirmative> and the enterprises are engaging the star ups and bringing them in. So the combination of open source software enterprises are leaning into that hard and bringing young growing startups in mm-hmm <affirmative>. Yep. So I could see that as a huge service that you guys can bring people in. >>Right. And they're bringing massively differentiated technology to the table. The challenge is they just might not have the brand recognition. The, at the big guys have mm-hmm <affirmative>. And so that's, our job is how do you get that great tech in front of the right situations? >>Okay. So my next question is about the show here, and then we'll talk globally. So here in San Francisco sure. You know, Silicon valley bay area, San Francisco bay area, a lot of startups, a lot of VCs, a lot of action. Mm-hmm <affirmative> so probably a big market for you guys. Yeah. So what's exciting here in SF. And then outside of SF, you guys have a global pro, have you see any trends that are geography based or is it sure areas more mature? There's certain regions that are better. I mean, I just interviewed a company here. That's doing, uh, a AWS edge really well in these cases. It's interesting that these, the partners are filling a lot of holes and gaps in the opportunities with a AWS. So what's exciting here. And then what's the global perspective. >>Yeah, totally. So obviously see a ton of partners from the bay area that we support. Um, but we're seeing a lot of really interesting technology come out of AMEA specifically. Yeah. Uh, and making a lot of noise here in the United States, which is great. Um, and so, you know, we definitely have that global presence and, and starting to see super differentiated technology come out of those regions. >>Yeah. Especially Tel Aviv. Yeah. >>Amy and real quick before you get into surge. It's interesting. The VC market in, in Europe is hot. They've got a lot of unicorns coming in. We've seen a lot of companies coming in. They're kind of rattling their own, you know, cage right now. Hey, look at us. Let's see if they crash, you know, but we don't see that happening. I mean, people have been predicting a crash now in, in the startup ecosystem for least a year. It's not crashing. In fact, funding's up. >>Yeah. The pandemic was hard on a lot of startups for sure. Yeah. Um, but what we've seen is many of these startups, they, as quickly as they can grow, they can also pivot as, as, as well. Um, and so I've actually seen many of our startups grow through the demo because their use cases are helping customers either save money, become more operationally efficient and provide value to leadership teams that need more visibility into their infrastructure during a pandemic. >>It's an interesting point. I talked to Andy jazzy and Adam Celski both say the same thing during the pandemic. Necessity's the mother of all invention. Yep. And startups can move fast. So with that, you guys are there to assist if I'm a startup and I gotta pivot cuz remember iterate and pivot, iterate and pivot. So you get your economics, that's the playbook of the ventures and the models. >>Exactly. How >>Do you guys help me do that? Give me an example of what me through. Pretend me, I'm a start up. Hey, I'm on the cloud. Oh my God. Pandemic. They need video conferencing. Hey cube. Yeah. What do I need? Search? What, what do >>I do? That's a good question. First thing is just listen. Yeah. I think what we have to do is a really good job of listening to the partner. Um, what are their needs? What is their problem statement? Where do they want to go at the end of the day? Um, and oftentimes because we've worked with, so how many successful startups that have come out of our program, we have, um, either through intuition or a playbook determined what is gonna be the best path forward and how do we get these partners to stop focusing on things that will eventually, um, just be a waste of time. Yeah. And, or not provide, or, you know, bring any fruit to the table, which, you know, essentially revenue. >>Well, we love startups here in the cube because one, um, they have good stories, they're oil and cutting edge, always pushing the envelope and they're kind of disrupting someone else. Yeah. And so they, they have an opinion. They don't mind sharing on camera. So love talking to startups. We love working with you guys on our startups. Showcases startups.com. Check out AWS startups.com and she got the showcase. So is, uh, final word. I'll give you guys the last word. What's the bottom line bumper sticker for AP globe. The global APN program summarize the opportunity for startups, what you guys bring to the table and we'll close it out. Totally. We'll start >>With you. Yeah. I think the AWS global startup programs here to help companies truly accelerate their business full stop. Right. And that's what we're here for. Love it. >>It's a good way to, it's a good way to put it. Dato yeah. >>All right. Thanks for coming out. Thanks John. Great to see you love working with you guys. Hey, startups need help. And the growing and huge market opportunities, the shift cloud scale data engineering, security infrastructure, all the markets are exploding in growth because of the digital transformation of realities here, open source and cloud. I'll making it happen here in the cube in San Francisco, California. I'm John furrier, your host. Thanks for >>Watching Cisco, John. >>Hello and welcome back to the Cube's live coverage here in San Francisco, California for AWS summit, 2022. I'm John for host of the cube. Uh, two days of coverage, AWS summit, 2022 in New York city coming up this summer will be there as well. Events are back. The cube is back of course, with the cube virtual cube hybrid, the cube.net. Check it out a lot of content this year more than ever a lot more cloud data cloud native, modern applic is all happening. Got a great guest here. Jeremy Burton, Cub alumni, uh, CEO of observe Inc in the middle of all the cloud scale, big data observability, Jeremy. Great to see you. Thanks. >>Coming on. Always great to come and talk to you on the queue, man. It's been been a few years, so, >>Um, well you, you got your hands. You're in the trenches with great startup, uh, good funding, great board, great people involved in the observability Smith hot area, but also you've been a senior executive president of Dell EMC. Um, 11 years ago you had a vision and you actually had an event called cloud meets big data. Um, yeah. And it's here, you predicted it 11 years ago. Um, look around it's cloud meets big data. >>Yeah. I mean the, the cloud thing I think, you know, was, was probably already a thing, but the big data thing I do claim credit for, for sort of catching that bus early, um, you know, we, we were on the, the, the bus early and, and I think it was only inevitable. Like, you know, if you could bring the economics and the compute of cloud to big data, you, you could find out things you could never possibly imagine. >>So you're close to a lot of companies that we've been covering deeply snowflake, obviously you involved, uh, at the board level, the other found, you know, the people there, uh, cloud, you know, Amazon, you know, what's going on here? Yeah. You're doing a startup as the CEO at the helm, uh, chief of observ, Inc, which is an observability, which is to me in the center of this confluence of data engineering, large scale integrations, um, data as code integrating into applications. I mean, it's a whole nother world developing, like you see with snowflake, it means snowflakes is super cloud as we call it. So a whole nother wave is here. What's your, what's this wave we're on what's how would you describe the wave? >>Well, a couple of things, I mean, people are, I think right in more software than, than ever before are why? Because they've realized that if, if you don't take your business online and offer a service, then you become largely irrelevant. And so you you've got a whole set of new applications. I think, I think more applications now than any point. Um, not, not just ever, but the mid nineties, I always looked at as the golden age of application development. Now, back then people were building for windows. Well, well now they're building for things like AWS is now the platform. Um, so you've got all of that going on. And then at the same time, the, the side effect of these applications is they generate data and lots of data. And the, you know, there's sort of the transactions, you know, what you bought today are something like that. But then there's what we do, which is all the telemetry, all the exhaust fumes. And I think people really are realizing that their differentiation is not so much their application. It's their understanding of the data. Can, can I understand who my best customers are, what I sell today. If people came to my website and didn't buy, then why not? Where did they drop off all of that? They wanna analyze. And, and the answers are all in the data. The question is, can you understand it >>In our last startup showcase, we featured data as code one of the insights that we got out of that, and I wanna get your opinion on our reaction to is, is that data used to be put into a data lake and turns into a data swamp or throw into the data warehouse. And then we'll do some queries, maybe a report once in a while. And so data, once it was done, unless it was real time, even real time was not good anymore after real time. That was the old way. Now you're seeing more and more, uh, effort to say, let's go look at the data, cuz now machine learning is getting better. Not just train once mm-hmm <affirmative> they're iterating. Yeah. This notion of iterating and then pivoting, iterating and pivoting. Yeah, that's a Silicon valley story. That's like how startups work, but now you're seeing data being treated the same way. So now you have another, this data concept that's now yeah. Part of a new way to create more value for the apps. So this whole, this whole new cycle of >>Yeah. >>Data being reused and repurposed and figured out and yeah, >>Yeah. I'm a big fan of, um, years ago. Uh, uh, just an amazing guy, Andy McAfee at the MIT C cell labs I spent time with and he, he had this line, which still sticks to me this day, which is look I'm I'm. He said I'm part of a body, which believes that everything is a matter of data. Like if you have enough data, you can answer any question. And, and this is going back 10 years when he was saying these kind of things and, and certainly, you know, research is on the forefront. But I think, you know, starting to see that mindset of the, the sort of MIT research be mainstream, you know, in enterprises, they they're realizing that. Yeah, it is about the data. You know, if I can better understand my data better than my competitor, then I've got an advantage. And so the question is is, is how, what, what technologies and what skills do I need in my organization to, to allow me to do that. >>So let's talk about observing you the CEO of, okay. Given you've seen the ways before you're in the front lines of observability, which again is in the center of all this action what's going on with the company. Give a quick minute to explain, observe for the folks who don't know what you guys do. What's the company doing? What's the funding status, what's the product status and what's the customer status. Yeah. >>So, um, we realized, you know, a handful of years ago, let's say five years ago that, um, look, the way people are building applications is different. They they're way more functional. They change every day. Uh, but in some respects they're a lot more complicated. They're distributed. They, you know, microservices architectures and when something goes wrong, um, the old way of troubleshooting and solving problems was not gonna fly because you had SA so much change going into production on a daily basis. It was hard to tell like where the problem was. And so we thought, okay, it's about time. Somebody looks at the exhaust fumes from this application and all the telemetry data and helps people troubleshoot and make sense of the problems that they're seeing. So, I mean, that's observability, it's actually a term that goes back to the 1960s. It was a guy called, uh, Rudolph like, like everything in tech, you know, it's, it's a reinvention of something from years gone by. >>Um, there's a guy called, um, Rudy Coleman in 1960s coiner term and, and, and the term was being able to determine the state of a system by looking at its external outputs. And so we've been going on this for, uh, the best part of four years now. Um, it took us three years just to build the product. I think, I think what people don't appreciate these days often is the barrier to entry in a lot of these markets is quite high. You, you need a lot of functionality to have something that's credible with a customer. Um, so yeah, this last year we, we, we did our first year selling, uh, we've got about 40 customers now. Um, we just we've got great investors for the hill ventures. Uh, I mean, Mike SP who was, you know, the, the guy who was the, really, the first guy in it snowflake and the, the initial investor were fortunate enough to, to have Mike and our board. And, um, you know, part of the observed story is closely knit with snowflake all of that time with your data, you know, we, we store in there. >>So I want to get, uh, yeah. Pivot to that. Mike SP snowflake, Jeremy Burton, the cube kind of, kind of same thinking this idea of a super cloud or what snowflake became. Yeah. Snowflake is massively successful on top of AWS. Mm-hmm <affirmative> and now you're seeing startups and companies build on top of snowflake. Yeah. So that's become an entrepreneurial story that we think that to go big in the cloud, you can have a cloud on a cloud, uh, like as Jerry, Jerry Chan and Greylock calls it, castles in the cloud where there are moats in the cloud. So you're close to it. I know you, you're doing some stuff with snowflake. So as a startup, what's your view on building on top of say a snowflake or an AWS, because again, you gotta go where the data is. You need all the data. >>Yeah. So >>What's your take on that? I mean, >>Having enough gray hair now, um, you know, again, in tech, I think if you wanna predict the future, look at the past. And, uh, you know, 20 years ago, 25 years ago, I was at a, a smaller company called Oracle and an Oracle was the database company. And, uh, their, their ambition was to manage all of the world's transactional data. And they built on a platform or a couple of platforms, one, one windows, and the other main one was Solaris. And so at that time, the operating system was the platform. And, and then that was the, you know, ecosystem that you would compete on top of. And then there were companies like SAP that built applications on top of Oracle. So then wind the clock forward 25 years gray hairs. <laugh> the platform, isn't the operating system anymore. The platform is AWS, you know, Google cloud. I gotta probably look around if I say that in. Yeah, >>It's okay. Columbia, but hyperscale. Yeah. CapX built out >>That is the new platform. And then snowflake comes along. Well, their aspiration is to manage all of the, not just human generated data, but machine generated data in the world of cloud. And I think they they've done an amazing job are doing for the, I'd say, say the, the big data world, what Oracle did for the relational data world, you know, way back 25 years ago. And then there are folks like us come along and, and of course my ambition would be, look, if, if we can be as successful as an SAP building on top of snowflake, uh, as, as they were on top of Oracle, then, then we'd probably be quite happy, >>Happy. So you're building on top of snowflake, >>We're building on top of snowflake a hundred percent. And, um, you know, I've had folks say to me, well, aren't you worried about that? Isn't that a risk? It's like, well, that that's a risk. You're >>Still on the board. >>Yeah. I'm still on the board. Yeah. That's a risk I'm prepared to take. I am more on snowing. >>It sounds well, you're in a good spot. Stay on the board, then you'll know what's going on. Okay. No, yeah. Serious one. But the, this is a real dynamic. It is. It's not a one off its >>Well, and I do believe as well that the platform that you see now with AWS, if you look at the revenues of AWS is in order of magnitude, more than Microsoft was 25 years ago with windows mm-hmm <affirmative>. And so I've believe the opportunity for folks like snowflake and, and folks like observe it. It's an order of magnitude more than it was for the Oracle and the SAPs of the old world. >>Yeah. And I think this is really, I think this is something that this next generation of entrepreneurship is the go big scenario is you gotta be on a platform. Yeah. >>It's quite easy >>Or be the platform, but it's hard. There's only like how seats were at that table left >>Well value migrates up over time. So, you know, when the cloud thing got going, there were probably 10, 20, 30, you know, rack space and there's 1,000,001 infrastructure, a service platform as a service. My, my old, uh, um, employee EMC, we had pivotal, you know, pivotal was a platform as a service. Don't hear so much about it these days, but initially there's a lot of players and then it consolidates. And then to, to like extract, uh, a real business, you gotta move up, you gotta add value, you gotta build databases, then you gotta build applications. So >>It's interesting. Moving from the data center of the cloud was a dream for starters within if the provision, the CapEx. Yeah. Now the CapEx is in the cloud. Then you build on, on top of that, you got snowflake. Now you got on top of that. >>The assumption is almost that compute and storage is free. I know it's not quite free. Yeah. It's almost free, but you can, you know, as an application vendor, you think, well, what can I do if I assume compute and storage is free, that's the mindset you've gotta get >>Into. And I think the platform enablement to value. So if I'm an entrepreneur, I'm gonna get a series us multiple of value in what I'm paying. Yeah. Most people don't even blanket their Avis pills unless they're like massively huge. Yeah. Then it's a repatriation question or whatever discount question, but for most startups or any growing company, the Amazon bill should be a small factor. >>Yeah. I mean, a lot of people, um, ask me, uh, like, look you build in on snowflake. Um, you, you know, you, you, you're gonna be, you're gonna be paying their money. How, how, how, how does that work with your business model? If you're paying their money, you know, do, do you have a viable business? And it's like, well, okay. I, we could build a database as well and observe, but then I've got half the development team working on something that will never be as good as snowflake. And so we made the call early on that. No, no, we, we want a eight above the database. Yeah. Right. Snowflake are doing a great job of innovating on the database and, and the same is true of something like Amazon, like, like snowflake could have built their own cloud and their own platform, but they didn't. >>Yeah. And what's interesting is that Dave <inaudible> and I have been pointing this out and he's obviously a more on snowflake. I've been looking at data bricks, um, and the same dynamics happening, the proof is the ecosystem. Yeah. I mean, if you look at Snowflake's ecosystem right now and data bricks it's exploding. Right. I mean, the shows are selling out the floor. Space's book. That's the old days at VMware. Yeah. The old days at AWS. >>Well, and for snowflake and, and any platform from VI, it's a beautiful thing because, you know, we build on snowflake and we pay them money. They don't have to sell to us. Right. And we do a lot of the support. And so the, the economics work out really, really well. If you're a platform provider and you've got a lot of >>Ecosystems. Yeah. And then also you get, you get a, um, a trajectory of, uh, economies of scale with the institutional knowledge of snowflake integrations, right. New product, you're scaling a step function with them. >>Yeah. I mean, we manage 10 petabytes of data right now. Right. When I, when I, when I arrived at EMC in 2010, we had, we had one petabyte customer. And, and so at observe, we've been only selling the product for a year. We have 10 petabytes of data under management. And so been able to rely on a platform that can manage that is inve >>You know, well, Jeremy great conversation. Thanks for sharing your insights on the industry. Uh, we got a couple minutes left, um, put a plug in for observe. What do you guys know? You got some good funding, great partners. I don't know if you can talk about your, your, your POC customers, but you got a lot of high ends folks that are working with you. You getting in traction. >>Yeah. Yeah. Scales >>Around the corner. Sounds like, are you, is that where you are scale? >>We've got a big that that's when coming up in two or three weeks, we've got, we've got new funding, um, which is always great. Um, the product is, uh, really, really close. I think, as a startup, you always strive for market fit, you know, which is at which point can you just start hiring salespeople? And the revenue keeps going. We're getting pretty close to that right now. Um, we've got about 40 SaaS companies that run on the platform. They're almost all AWS Kubernetes, uh, which is our sweet spot to begin with, but we're starting to get some really interesting, um, enterprise type customers. We're, we're, you know, F five networks we're POC in right now with capital one, we got some interest in news around capital one coming up. I, I can't share too much, but it's gonna be exciting. And, and like I said, so hill continue to, to, >>I think capital one's a big snowflake customer as well. Right. >>They were early in one of the things that attracted me to capital one was they were very, very good with snowflake early on. And, and they put snowflake in a position in the bank where they thought that snowflake could be successful. And, and today that, that is one of Snowflake's biggest accounts, >>Capital, one, very innovative cloud, obviously Atos customer, and very innovative, certainly in the CISO and CIO, um, on another point on where you're at. So you're, Prescale meaning you're about to scale, >>Right? >>So you got POCs, what's that trajectory look like? Can you see around the corner? What's, what's going on? What's on, around the corner. That you're, that you're gonna hit this straight and narrow and, and gas it fast. >>Yeah. I mean, the, the, the, the key thing for us is we gotta get the product. Right. Um, the nice thing about having a guy like Mike Pfizer on the board is he doesn't obsess about revenue at this stage. His questions that the board are always about, like is the product, right? Is the product right? Is the product right? Have you got the product right? And cuz we know when the product's right, we can then scale the sales team and, and the revenue will take care of itself. Yeah. So right now all the attention is on the product. Um, the, this year, the exciting thing is we we're, we're adding all the tracing visualizations. So people will be able to the kind of things that by in the day you could do with the new relics and AppDynamics, the last generation of, of APM tools, you're gonna be able to do that within observe. And we've already got the logs and the metrics capability in there. So for us this year is a big one, cuz we sort of complete the trifecta, you know, the, the >>Logs, what's the secret sauce observe. What if you had the, put it into a, a, a sentence what's the secret sauce? >>I, I, I think, you know, an amazing founding engineering team, uh, number one, I mean, at the end of the day, you have to build an amazing product and you have to solve a problem in a different way. And we've got great long term investors and, and the biggest thing our investors give is it actually, it's not just money. It gives us time to get the product, right. Because if we get the product right, then we can get the growth. >>Got it. Final question. While I got you here, you've been on the enterprise business for a long time. What's the buyer landscape out there. You got people doing POCs on capital one scale. So we know that goes on. What's the appetite at the buyer side for startups and what are their requirements that you're seeing? Uh, obviously we're seeing people go in and dip into the startup pool because new ways to refactor their, this restructure. So, so a lot of happening in cloud, what's the criteria. How are enterprises engaging in with startups? >>Yeah. I mean, enterprises, they know they've gotta spend money transforming the business. I mean, this was, I almost feel like my old Dell or EMC self there, but, um, what, what we were saying five years ago is happening. Um, everybody needs to figure out a way to take their business to this digital world. Everybody has to do it. So the nice thing from a startup standpoint is they know at times they need to risk or, or take a bet on new technology in order to, to help them do that. So I think you've got buyers that a have money, uh, B it prepared to take risks and it's, it's a race against time to you'll get their, their offerings in this, a new digital footprint. >>Final, final question. What's the state of AWS. Where do you see them going next? Obviously they're continuing to be successful. How does cloud 3.0, or they always say it's day one, but it's more like day 10, but what's next for Aw. Where do they go from here? Obviously they're doing well. They're getting bigger and bigger. Yeah, >>Better. It's an amazing story. I mean, you know, we're, we're on AWS as well. And so I, I think if they keep nurturing the builders and the ecosystem, then that is their superpower. They, they have an early leads. And if you look at where, you know, maybe the likes of Microsoft lost the plot in the, in the late nineties, it was, they stopped, uh, really caring about developers in the folks who were building on top of their ecosystem. In fact, they started buying up their ecosystem and competing with people in their ecosystem. And I see with AWS, they, they have an amazing headstart and if they did more, you know, if they do more than that, that's, what's gonna keep this juggernaut rolling for many years to come. >>Yeah. They got the Silicon and got the stack. They're developing Jeremy Burton inside the cube, great resource for commentary, but also founding with the CEO of a company called observing in the middle of all the action on the board of snowflake as well. Um, great startup. Thanks for coming on the cube. Always a pleasure. Okay. Live from San Francisco. It's to cube. I'm John for your host. Stay with us more coverage from San Francisco, California after the short break. >>Hello. Welcome back to the cubes coverage here live in San Francisco, California. I'm John furrier, host of the cubes cube coverage of AWS summit 2022 here in San Francisco. We're all the developers are the bay air at Silicon valley. And of course, AWS summit in New York city is coming up in the summer. We'll be there as well. SF and NYC cube coverage. Look for us. Of course, reinforcing Boston and re Mars with the whole robotics, AI. They all coming together. Lots of coverage stay with us today. We've got a great guest from Bel VC. John founding partner, entrepreneurial venture is a venture firm. Your next act, welcome to the cube. Good to see you. >>Good to see you, man. I feel like it's been forever since we've been able to do something in person. Well, >>I'm glad you're here because we run into each other all the time. We've known each other for over decade. Um, >>It's been at least 10 years, >>At least 10 years more. And we don't wanna actually go back as bring back the old school web 1.0 days. But anyway, we're in web three now. So we'll get to that in a second. We, >>We are, it's a little bit of a throwback to the path though, in my opinion, >>It's all the same. It's all distributed computing and software. We ran each other in cube con. You're investing in a lot of tech startup founders. Okay. This next level, next gen entrepreneurs have a new makeup and it's software. It's hardcore tech in some cases, not hardcore tech, but using software to take an old something old and make it better new, faster. So tell us about Bel what's the firm. I know you're the founder, uh, which is cool. What's going on. Explain >>What you, I mean, you remember I'm a recovering entrepreneur, right? So of course I, I, >>No, you're never recovering. You're always entrepreneur >>Always, but we are also always recovering. So I, um, started my first company when I was 24. If you remember, before there was Facebook and friends, there was instant messaging. People were using that product at work every day, they were creating a security vulnerability between their network and the outside world. So I plugged that hole and built an instant messaging firewall. It was my first company. The company was called IM logic and we were required by Symantec. Uh, then spent 12 years investing in the next generation of software companies, uh, early investor in open source companies and cloud companies and spent a really wonderful years, uh, at a firm called NEA. So I, I feel like my whole life I've been either starting enterprise software companies or helping founders start enterprise software companies. And I'll tell you, there's never been a better time than right now to start an enterprise software company. >>So, uh, the passion for starting a new firm was really a recognition that founders today that are starting an enterprise software company, they, they tend to be, as you said, a more technical founder, right? Usually it's a software engineer or a builder mm-hmm <affirmative>, uh, they are building that are serving a slightly different market than what we've traditionally seen in enterprise software. Right? I think traditionally we've seen it buyers or CIOs that have agendas and strategies, which, you know, purchase software that is traditionally bought and sold tops down. But you know, today I think the most successful enterprise software companies are the ones that are built more bottoms up and have more technical early adopters. And generally speaking, they're free to use. They're free to try. They're very commonly community source or open source companies where you have a large technical community that's supporting them. So there's a, there's kind of a new normal now I think in great enterprise software. And it starts with great technical founders with great products and great bottoms of motions. And I think there's no better place to, uh, service those people than in the cloud and uh, in, in your community. >>Well, first of all, congratulations, and by the way, you got a great pedigree and great background. You're super smart admire of your work and your, and, and your founding, but let's face it. Enterprise is hot because digital transformation is, is all companies there's no, I mean, consumer is enterprise now. Everything is what was once a niche, not, I won't say niche category, but you know, not for the faint of heart, you know, investors, >>You know, it's so funny that you say that enterprise is hot because you, and I feel that way now. But remember, like right now, there's also a giant tech in VC conference in Miami <laugh> and it's covering cryptocurrencies and FCS and web three. So I think beauty is definitely in the eye of the beholder <laugh> but no, I, I will tell you, well, >>MFTs is one big enterprise, cuz you gotta have imutability you got performance issues. You have, I IOPS issues. >>Well, and, and I think all of us here that are of may, maybe students of his stream have been involved in open source in the cloud would say that we're, you know, much of what we're doing is, uh, the predecessors of the web web three movement. And many of us I think are contributors to the web three >>Movement. The hype is definitely web >>Three. Yeah. But, >>But you know, >>For sure. Yeah, no, but now you're taking us further east to Miami. So, uh, you know, look, I think, I, I think, um, what is unquestioned with the case and maybe it's, it's more obvious the more time you spend in this world is this is the fastest growing part of enterprise software. And if you include cloud infrastructure and cloud infrastructure spend, you know, it is by many measures over, uh, $500 billion in growing, you know, 20 to 30 a year. So it it's a, it's a just incredibly fast >>Let's getting, let's get into some of the cultural and the, the shifts that are happening, cuz again, you, you have the luxury of being in enterprise when it was hard, it's getting easier and more cooler. I get it and more relevant <laugh> but there's also the hype of like the web three, for instance, but you know, for, uh, um, um, the CEO snowflake, okay. Has wrote a book and Dave Valenti and I were talking about it and uh, Frank Lutman has says, there's no playbooks. We always ask the CEOs, what's your playbook. And he's like, there's no playbook, situational awareness, always Trump's playbooks. So in the enterprise playbook, oh, hire a direct sales force and sass kind of crushed that now SAS is being redefined, right. So what is SAS? Is snowflake a SAS or is that a platform? So again, new unit economics are emerging, whole new situation, you got web three. So to me there's a cultural shift, the young entrepreneurs, the, uh, user experience, they look at Facebook and say, ah, you know, and they own all my data. And you know, we know that that cliche, um, they, you know, the product. So as this next gen, the gen Z and the millennials come in and our customers and the founders, they're looking at things a little bit differently and the tech better. >>Yeah. I mean, I mean, I think we can, we can see a lot of commonalities across all six of startups and the overall adoption of technology. Uh, and, and I would tell you, this is all one big giant revolution. I call it the user driven revolution. Right. It's the rise of the user. Yeah. And you might say product like growth is currently the hottest trend in enterprise software. It's actually user like growth, right. They're one in the same. So sometimes people think the product, uh, is what is driving. >>You just pull the product >>Through. Exactly, exactly. And so that's that I, that I think is really this revolution that you see, and, and it does extend into things like cryptocurrencies and web three and, you know, sort of like the control that is taken back by the user. Um, but you know, many would say that, that the origins of this movement may be started with open source where users were contributors, you know, contributors were users and looking back decades and seeing how it, how it fast forward to today. I think that's really the trend that we're all writing and it's enabling these end users. And these end users in our world are developers, data engineers, cybersecurity practitioners, right. They're really the users. And they're really the, the offic and the most, you know, kind of valued people in >>This. I wanna come back to the data engineers in a second, but I wanna make a comment and get your reaction to, I have a, I'm a gen Xer technically. So for not a boomer, but I have some boomer friends who are a little bit older than me who have, you know, experienced the sixties. And I've, I've been saying on the cube for probably about eight years now that we are gonna hit a digital hippie Revolut, meaning a rebellion against in the sixties was rebellion against the fifties and the man and, you know, summer of love. That was a cultural differentiation from the other one of group, the predecessors. So we're kind of having that digital moment now where it's like, Hey boomers, Hey people, we're not gonna do that anymore. We hate how you organize shit. >>Right. But isn't this just technology. I mean, isn't it, isn't it like there used to be the old adage, like, you know, you would never get fired for buying IBM, but now it's like, you obviously probably would get fired if you bought IBM. And I mean, it's just like the, the, I think, I think >>During the mainframe days, those renegades were breaking into Stanford, starting the home brew club. So what I'm trying to get at is that, do you see the young cultural revolution also, culturally, just, this is my identity NFTs to me speak volumes about my, I wanna associate with NFTs, not single sign on like, well, >>Absolutely. And, and I think like, I think you're hitting on something, which is like this convergence of, of, you know, societal trends with technology trends and how that manifests in our world is yes. I think like there is unquestionably almost a religion around the way in which a product is built. Right. And we can use open source. One example of that religion. Some people say, look, I'll just never try a product in the cloud if it's not open source. Yeah. I think cloud, native's another example of that, right? It's either it's, you know, it either is cloud native or it's not. And I think a lot of people will look at a product and say, look, you know, you were not designed in the cloud era. Therefore I just won't try you. And sometimes, um, like it or not, it's a religious decision, right? It's, it's something that people just believe to be true almost without, uh, necessarily. I mean, >>The data drives all decision making. Let me ask you this next question. As a VC. Now you look at pitch, well, you've been a VC for many years, but you also have the founder entrepreneurial mindset, but you can empathize with the founders. You know, hustle is a big part of the, that first founder check, right? You gotta convince someone to part with their ch their money and the first money in which you do a lot of is about believing in the first. So faking it till you make it is hard. Now you, the data's there, you either have it cloud native, you either have the adaption or traction. So honesty is a big part of that pitch. You can't fake it. Oh, >>AB absolutely. You know, there used to be this concept of like the persona of an entrepreneur, right. And the persona of the entrepreneur would be, you know, somebody who was a great salesperson or somebody who tell a great story. And I still think that that's important, right. It still is a human need for people to believe in narratives and stories. Yeah. But having said that you're right. The proof is in the pudding, right. At some point you click download and you try the product and it does what it says it's gonna, it's gonna do, or it doesn't, or it either stands up to the load test or it doesn't. And so I, I feel like in this new economy, that're, we live in really, it's a shift from maybe the storytellers and the creators to, to the builders, right. The people that know how to build great product. And in some ways the people that can build great product yeah. Stand out from the crowd. And they're the ones that can build communities around their products. And, you know, in some ways can, um, you know, kind of own more of the narrative because their product begin for exactly >>The volume you back to the user led growth. >>Exactly. And it's the religion of, I just love your product. Right. And I, I, I, um, Doug song is the founder of du security used to say, Hey, like, you know, the, the really like in today's world of like consumption based software, like the user is only gonna give you 90 seconds to figure out whether or not you're a company that's easy to do business with for right. And so you can say, and do all the things that you want about how easy you are to work with. But if the product isn't easy to install, if it's not easy to try, if it's not, if, if the it's gotta speak to the, >>Exactly. Speak to the user. But let me ask a question now that for the people watching, who are maybe entrepreneurial entre entrepreneurs, um, masterclass here is in session. So I have to ask you, do you prefer, um, an entrepreneur to come in and say, look at John. Here's where I'm at. Okay. First of all, storytelling's fine. Whether you're an extrovert or introvert, have your style, sell the story in a way that's authentic, but do you, what do you prefer to say? Here's where I'm at? Look, I have an idea. Here's my traction. I think here's my MVP prototype. I need help. Or do you wanna just see more stats? What's the, what's the preferred way that you like to see entrepreneurs come in and engage? >>There's tons of different styles, man. I think the single most important thing that every founder should know is that we, we don't invest in what things are today. We invest in what we think will become, right. And I think that's why we all get up in the morning and try to build something different, right? It's that we see the world a different way. We want it to be a different way, and we wanna work every single moment of the day to try to make that vision a reality. So I think the more that you can show people where you want to be, the more likely somebody is gonna to align with your vision and, and want to invest in you and wanna be along for the ride. So I, I wholeheartedly believe in showing off what you got today, because eventually we all get down to like, where are we and what are we gonna do together? But, um, no, I, you gotta show the path. I think the single most important thing for any founder and VC relationship is that they have the same vision. Uh, if you have the same vision, you can, you can get through bumps in the road, you can get through short term spills. You can all sorts of things in the middle of the journey can happen. Yeah. But it doesn't matter as much if you share the same long term vision, >>Don't flake out and, and be fashionable with the, the latest trends because it's over before you even get there. >>Exactly. I think many people that, that do what we do for a living will say, you know, ultimately the future is relatively easy to predict, but it's the timing that's impossible to predict. So you, you know, you sort of have to balance the, you know, we, we know that the world is going this way and therefore we're gonna invest a lot of money to try to make this a reality. Uh, but sometimes it happens ins six months. Sometimes it takes six years. Sometimes it takes 16 years. Uh, >>What's the hottest thing in enterprise that you see the biggest wave that people should pay attention to that you're looking at right now with Tebel partners, Tebel dot your site. What's the big wave. What's your big >>Wave. There there's three big trends that we invest in. And then the, the only things we do day in day out one is the explosion at open source software. So I think many people think that all software is unquestionably moving to an open source model in some form or another yeah. Tons of reasons to debate whether or not that is gonna happen an alwa timeline happening forever, but it is, it is accelerating faster than we've ever seen. So I, I think it's its one big mass of wave that we continue to ride. Um, second is the rise of data engineering. Uh, I think data engineering is in and of itself now a category of software. It's not just that we store data. It's now we move data and we develop applications on data. And, uh, I think data is in and of itself as big of a market as any of the other markets that we invest in. Uh, and finally it's the gift that keeps on giving. I've spent my entire career in it. We still feel that security is a market that is underinvested. It is, it continues to be the place where people need to continue to invest and spend more money. Yeah. Uh, and those are the three major trends that we run >>And security, you think we all need a do over, right? I mean, do we need a do over in security or is what's the core problem? I, >>I, I keep using this word underinvested because I think it's the right way to think about the problem. I think if you, I think people generally speaking, look at cyber security as an add-on. Yeah. But if you think about it, the whole like economy is moving online. And so in, in some ways like security is core to protecting the digital economy. And so it's, it shouldn't be an afterthought, right? It should be core to what everyone is doing. And that's why I think relative to the trillions of dollars that are at stake, uh, I believe the market size for cybersecurity is around 150 billion and it still is a fraction of what >>We're, what we're and even boom is booming now. So you get the convergence of national security, geopolitics, internet digital >>That's right. You mean arguably, right. Arguably again, it's the area of the world that people should be spending more time and more money given what to stake. >>I love your thesis. I gotta, I gotta say you gotta love your firm. Love who you're doing. We're big supporters of your mission. Congrat is on your entrepreneurial venture. And uh, we'll be, we'll be talking and maybe see a Cuban. Uh, >>Absolutely >>Not. Certainly EU maybe even north America's in Detroit this year. >>Huge fan of what you guys are doing here. Thank you so much for helping me on the show. >>Des bell VC Johnson here on the cube. Check him out. Founder for founders here on the cube, more coverage from San Francisco, California, after the short break, stay with us. Hey everyone. Welcome to the cue here. Live in San Francisco, California for AWS summit, 2022 we're live we're back with events. Also we're virtual. We got hybrid all kinds of events. This year, of course, 80% summit in New York city is happening this summer. We'll be there with the cube as well. I'm John. Again, John host of the cube. Got a great guest here. Justin Colby, owner and CEO of innovative solutions they booth is right behind us. Justin, welcome to the cube. >>Thank you. Thank you for having me. >>So we're just chatting, uh, off camera about some of the work you're doing. You're the owner of and CEO. Yeah. Of innovative. Yeah. So tell us the story. What do you guys do? What's the elevator pitch. Yeah. >><laugh> so the elevator pitch is we are, uh, a hundred percent focused on small to midsize businesses that are moving to the cloud or have already moved to the cloud and really trying to understand how to best control, cost, security, compliance, all the good stuff, uh, that comes along with it. Um, exclusively focused on AWS and, um, you know, about 110 people, uh, based in Rochester, New York, that's where our headquarters is. But now we have offices down in Austin, Texas up in Toronto, uh, Canada, as well as Chicago. Um, and obviously in New York, uh, you know, the, the business was never like this, uh, five years ago, um, founded in 1989, made the decision in 2018 to pivot and go all in on the cloud. And, uh, I've been a part of the company for about 18 years, bought the company about five years ago. And it's been a great ride. >>It's interesting. The manages services are interesting with cloud cause a lot of the heavy liftings done by AWS. So we had Matt on your team on earlier talking about some of the edge stuff. Yeah. But you guys are a managed cloud service. You got cloud advisory, you know, the classic service that's needed, but the demands coming from cloud migrations and application modernization and obviously data is a huge part of it. Huge. How is this factoring into what you guys do and your growth cuz you guys are the number one partner on the SMB side for edge. Yeah. For AWS, you got results coming in. Where's the, where's the forcing function. What's the pressure point. What's the demand like? Yeah. >>It's a great question. Every CEO I talk to, that's a small to mid-size business. I'll try and understand how to leverage technology better to help either drive a revenue target for their own business, uh, help with customer service as so much has gone remote now. And we're all having problems or troubles or issues trying to hire talent. And um, you know, tech is really at the, at the forefront and the center of that. So most customers are coming to us and they're like, listen, we gotta move to the out or we move some things to the cloud and we want to do that better. And um, there's this big misnomer that when you move to the cloud, you gotta automatically modernize. Yeah. And what we try to help as many customers understand as possible is lifting and shifting, moving the stuff that you maybe currently have OnPrem and a data center to the cloud first is a first step. And then, uh, progressively working through a modernization strategy is always the better approach. And so we spend a lot of time with small to midsize businesses who don't have the technology talent on staff to be able to do >>That. Yeah. They want to get set up. But the, the dynamic of like latency is huge. We're seeing that edge product is a big part of it. This is not a one-off happening around everywhere. It is. And it's not, it's manufacturing, it's the physical plant or location >>Literally. >>And so, and you're seeing more IOT devices. What's that like right now from a challenge and problem statement standpoint, are the customers, not staff, is the it staff kind of old school? Is it new skills? What's the core problem you guys solve >>The SMB space. The core issue nine outta 10 times is people get enamored with the latest and greatest. And the reality is not everything that's cloud based. Not all cloud services are the latest and greatest. Some things have been around for quite some time and are hardened solutions. And so, um, what we try to do with technology staff that has additional on-prem, uh, let's just say skill sets and they're trying to move to a cloud-based workload is we try to help those customers through education and through some practical, let's just call it use case. Um, whether that's a proof of concept that we're doing or whether that's, we're gonna migrate a small workload over, we try to give them the confidence to be able to not, not necessarily go it alone, but to, to, to have the, uh, the Gusto and to really have the, um, the, the opportunity to, to do that in a wise way. Um, and what I find is that most CEOs that I talk to, yeah, they're like, listen, the end of the day, I'm gonna be spending money in one place or another, whether that's OnPrem or in the cloud. I just want to know that I'm doing that in a way that helps me grow as quickly as possible status quo. I think every, every business owner knows that COVID taught us anything that status quo is, uh, is, is no. No. Good. >>How about factoring in the, the agility and speed equation? Does that come up a lot? It >>Does. I think, um, I think there's also this idea that if, uh, if we do a deep dive analysis and we really take a surgical approach to things, um, we're gonna be better off. And the reality is the faster you move with anything cloud based, the better you are. And so there's this assumption that we gotta get it right the first time. Yeah. In the cloud, if you start the, on your journey in one way, and you realize midway that it's not the right, let's just say the right place to go. It's not like buying a piece of iron that you put in the closet and now you own it in the cloud. You can turn those services on and off. It's a, gives you a much higher density for making decisions and failing >>Forward. Well actually shutting down the abandoning, the projects that early and not worrying about it, you got it. I mean, most people don't abandon stuff cuz they're like, oh, I own it. >>Exactly. >>And they get, they get used to it. Like, and then they wait too long. >>That's exactly. Yeah. >>Frog and boiling water as we used to say so, oh, it's a great analogy. So I mean this, this is a dynamic that's interesting. I wanna get more thoughts on it because like I'm a, if I'm a CEO of a company, like, okay, I gotta make my number. Yeah. I gotta keep my people motivated. Yeah. And I gotta move faster. So this is where you guys come in. I get the whole thing. And by the way, great service, um, professional services in the cloud right now are so hot because so hot, you can build it and then have option optionality. You got path decisions, you got new services to take advantage of. It's almost too much for customers. It is. I mean, everyone I talk to at reinvent, that's a customer. Well, how many announcements did Andy jazzy announcer Adam, you know, five, a thousand announcement or whatever they did with huge amounts. Right. Keeping track of it all. Oh, is huge. So what's the, what's the, um, the mission of, of your company. How does, how do you talk to that alignment? Yeah. Not just product. I can get that like values as companies, cuz they're betting on you and your people. >>They are, they are >>The values. >>Our mission is, is very simple. We want to help every small to mid-size business, leverage the power of the cloud. Here's the reality. We believe wholeheartedly. This is our vision that every company is going to become a technology company. So we go to market with this idea that every customer's trying to leverage the power of the cloud in some way, shape or form, whether they know it or don't know it. And number two, they're gonna become a tech company in the pro of that because everything is so tech-centric. And so when you talk about speed and agility, when you talk about the, the endless options and the endless permutations of solutions that a customer can buy in the cloud, how are you gonna ask a team of one or two people in your it department to make all those decisions going it alone or trying to learn it as you go, it only gets you so far working with a partner. >>I'll just give you some perspective. We work with about a thousand small to midsize business customers. More than 50% of those customers are on our managed services. Meaning know that we have their back and we're the safety net. So when a customer is saying, all right, I'm gonna spend a couple thousand dollars a month in the cloud. They know that that bill, isn't gonna jump to $10,000 a month going on loan. Who's there to help protect that. Number two, if you have a security posture and let's just say you're high profile and you're gonna potentially be more vulnerable to security attack. If you have a partner that's offering you some managed services. Now you, again, you've got that backstop and you've got those services and tooling. We, we offer, um, seven different products that are part of our managed services that give the customer the tooling, that for them to go out and buy on their own for a customer to go out today and go buy a new Relic solution on their own, it would cost 'em a fortune. If >>It's training alone would be insane. A risk factor not mean the cost. Yes, absolutely. Opportunity cost is huge, >>Huge, absolutely enormous training and development. Something. I think that is often, you know, it's often overlooked technologists. Typically they want to get their skills up. Yeah. They, they love to get the, the stickers and the badges and the pins, um, at innovative in 2018, when, uh, when we made the decision to go all on the club, I said to the organization, you know, we have this idea that we're gonna pivot and be aligned with AWS in such a way that it's gonna really require us all to get certified. My executive assistant at the time looks at me. She said, even me, I said, yeah, even you, why can't you get certified? Yeah. And so we made, uh, a conscious decision. It wasn't requirement isn't today to make sure everybody in the company has the opportunity to become certified. Even the people that are answering the phones at the front desk >>And she could be running the Kubernetes clusters. I >>Love it. It's amazing. So I'll tell you what, when that customer calls and they have a real Kubernetes issue, she'll be able to assist and get the right >>People involved. And that's a cultural factor that you guys have. So, so again, this is back to my whole point about SMBs and BIS is in general, small and large. It staffs are turning over the gen Z and millennials are in the workforce. They were provisioning top of rack switches. Right. First of all. And so if you're a business, there's also the, I call the build out, um, uh, return factor, ROI piece. At what point in time as an owner or SMB, do I get the why? Yeah. I gotta hire a person to manage it. That person's gonna have five zillion job offers. Yep. Uh, maybe who knows? Right. I got cyber security issues. Where am I gonna find a cyber person? Yeah. A data compliance. I need a data scientist and a compliance person. Right. Maybe one in the same. Right. Good luck. Trying to find a data scientist. Who's also a compliance person. Yep. And the list goes on. I can just continue. Absolutely. I need an SRE to manage the, the, uh, the sock report and we can pen test. Right. >>Right. >>These are, these are >>Like critical issues. This >>Is just like, these are the table stakes. >>Yeah. And, and every, every business owner's thinking about this, that's, >>That's what, at least a million in bloating, if not three or more Just to get that going. Yeah. Then it's like, where's the app. Yeah. So there's no cloud migration. There's no modernization on the app side now. Yeah. No. And nevermind AI and ML. That's >>Right. That's right. So to try to go it alone, to me, it's hard. It's incredibly difficult. And the other thing is, is there's not a lot of partners, so the partner, >>No one's raising their hand boss. I'll do all that exactly. In the it department. >>Exactly. >>Like, can we just call up, uh, you know, our old vendor that's >>Right. <laugh> right. Our old vendor. I like >>It, >>But that's so true. I mean, when I think about how, if I were a business owner starting a business today and I had to build my team, um, and the amount of investment that it would take to get those people skilled up and then the risk factor of those people now having the skills and being so much more in demand and being recruited away, that's a real, that's a real issue. And so how you build your culture around that is, is very important. And it's something that we tell, talk about every, with every one of our small to mid-size >>Businesses. So just, I wanna get, I want to get your story as CEO. Okay. Take us through your journey. You said you bought the company and your progression to, to being the owner and CEO of innovative yeah. Award winning guys doing great. Uh, great bet on a good call. Yeah. Things are good. Tell your story. What's your journey? >>It's real simple. I was, uh, I was a sophomore at the Rochester Institute of technology in 2003. And, uh, I knew that I, I was going to school for it and I, I knew I wanted to be in tech. I didn't know what I wanted to do, but I knew I didn't wanna code or configure routers and switches. So I had this great opportunity with the local it company that was doing managed services. We didn't call it at that time innovative solutions to come in and, uh, jump on the phone and dial for dollars. I was gonna cold call and introduce other, uh, small to midsize businesses locally in Rochester, New York go to Western New York, um, who innovative was now. We were 19 people at the time. And I came in, I did an internship for six months and I loved it. I learned more in those six months that I probably did in my first couple of years at, uh, at RT long story short. >>Um, for about seven years, I worked, uh, to really help develop, uh, sales process and methodology for the business so that we could grow and scale. And we grew to about 30 people. And, um, I went to the owners at the time in 2010 and I was like, Hey, on the value of this business and who knows where you guys are gonna be another five years, what do you think about making me an owner? And they were like, listen, you got long ways before you're gonna be an owner, but if you stick it out in your patient, we'll, um, we'll work through a succession plan with you. And I said, okay, there were four other individuals at the time that were gonna also buy into the business with me. >>And they were the owners, no outside capital, none >>Zero, well, 2014 comes around. And, uh, the other folks that were gonna buy into the business with me that were also working at innovative for different reasons, they all decided that it wasn't for them. One started a family. The other didn't wanna put capital in. Didn't wanna write a check. Um, the other had a real big problem with having to write a check. If we couldn't make payroll, I'm like, well, that's kind of like if we're owners, we're gonna have to like cover that stuff. <laugh> so >>It's called the pucker factor. >>Exactly. So, uh, I sat down with the CEO in early 2015, and, uh, we made the decision that I was gonna buy the three partners out, um, go through an early now process, uh, coupled with, uh, an interesting financial strategy that wouldn't strap the business, cuz they cared very much. The company still had the opportunity to keep going. So in 2016 I bought the business, um, became the sole owner. And, and at that point we, um, we really focused hard on what do we want this company to be? We had built this company to this point. Yeah. And, uh, and by 2018 we knew that pivoting going all in on the cloud was important for us and we haven't looked back. >>And at that time the proof points were coming clearer and clearer 2012 through 15 was the early adopters, the builders, the startups and early enterprises. Yes. The capital ones of the world. Exactly. And those kinds of big enterprises, the GA I don't wanna say gamblers, but ones that were very savvy. The innovators, the FinTech folks. Yep. The hardcore glass eating enterprises >>Agreed, agreed to find a small to mid-size business, to migrate completely to the cloud as, as infrastructure was considered. That just didn't happen as often. Um, what we were seeing where a lot of our small to mid-size as customers, they wanted to leverage cloud-based backup or they wanted to leverage a cloud for disaster recovery because it lent itself. Well, early days, our most common cloud customer though, was the customer that wanted to move messaging and collaboration, the Microsoft suite to the cloud. And a lot of 'em dipped their toe in the water. But by 2017 we knew infrastructure was around the corner. Yeah. And so, uh, we only had two customers on AWS at the time. Um, and we, uh, we, we made the decision to go all in >>Justin. Great to have you on the cube. Thank you. Let's wrap up. Uh, tell me the hottest product that you have. Is it migrations? Is it the app modernization? Is it data? What's the hot product and then put a plug in for the company. Awesome. >>So, uh, there's no question. Every customer is looking to migrate workloads and try to figure out how to modernize for the future. We have very interesting, sophisticated yet elegant funding solutions to help customers with the cash flow, uh, constraints that come along with those migrations. So any SMB that's thinking about migrating to the cloud, they should be talking innovative solutions. We know how to do it in a way that allows those customers not to be cash strap and gives them an opportunity to move forward in a controlled, contained way so that they can modernize. >>So like insurance, basically for them not insurance class in the classic sense, but you help them out on the, on the cash exposure. >>Absolutely. We are known for that and we're known for being creative with those customers and being empathetic to where they are in their journey. >>And that's the cloud upside is all about doubling down on the variable wind. That's right. Seeing the value and Ling down on it. Absolutely not praying for it. Yeah. <laugh> all right, Justin. Thanks for coming on. You really appreciate it. >>Thank you very much for having me. >>Okay. This is the cube coverage here live in San Francisco, California for AWS summit, 2022. I'm John for your host. Thanks for watching. We're back with more great coverage for two days after this short break, >>Live on the floor and see San Francisco for a AWS summit. I'm John ferry, host of the cube here for the next two days, getting all the action we're back in person. We're at a AWS reinvent a few months ago. Now we're back. Events are coming back and we're happy to be here with the cube. Bring all the action. Also virtual. We have a hybrid cube. Check out the cube.net, Silicon angle.com for all the coverage. After the event. We've got a great guest ticking off here. Matthew Park, director of solutions, architecture with innovation solutions. The booth is right here. Matthew, welcome to the cube. >>Thank you very much. I'm glad to be >>Here. So we're back in person. You're from Tennessee. We were chatting before you came on camera. Um, it's great to have to be back through events. >>It's amazing. This is the first, uh, summit I've been to and what two, three years. >>It's awesome. We'll be at the UHS summit in New York as well. A lot of developers and a big story this year is as developers look at cloud going distributed computing, you got on premises, you got public cloud, you got the edge. Essentially the cloud operations is running everything dev sec ops, everyone kind of sees that you got containers, you got Kubernetes, you got cloud native. So the game is pretty much laid out mm-hmm <affirmative> and the edge is with the actions you guys are number one, premier partner at SMB for edge. >>That's right. >>Tell us about what you guys doing at innovative and, uh, what you do. >>That's right. Uh, so I'm the director of solutions architecture. Uh, me and my team are responsible for building out the solutions that are around, especially the edge public cloud for us edge is anything outside of an AWS availability zone. Uh, we are deploying that in countries that don't have AWS infrastructure in region. They don't have it. Uh, give an example, uh, example would be Panama. We have a customer there that, uh, needs to deploy some financial tech and compute is legally required to be in Panama, but they love AWS and they want to deploy AWS services in region. Uh, so they've taken E EKS anywhere. We've put storage gateway and, uh, snowball, uh, in region inside the country and they're running their FinTech on top of AWS services inside Panama. >>You know, it's interesting, Matthew is that we've been covering a, since 2013 with the cube about their events. And we watched the progression and jazzy was, uh, was in charge and became the CEO. Now Adam's in charge, but the edge has always been that thing they've been trying to avoid. I don't wanna say trying to avoid, of course, Amazon would listen to the customers. They work backwards from the customer. We all know that. Uh, but the real issue was they were they're bread and butters EC two and S three. And then now they got tons of services and the cloud is obviously successful and seeing that, but the edge brings up a whole nother level. >>It does computing. It >>Does. That's not centralized in the public cloud now they got regions. So what is the issue at the edge what's driving the behavior. Outpost came out as a reaction to competitive threats and also customer momentum around OT, uh, operational technologies. And it merging. We see that the data at the edge, you got 5g having. So it's pretty obvious, but there's a slow transition. What was the driver for the edge? What's the driver now for edge action for AWS >>Data is the driver for the edge. Data has gravity, right? And it's pulling compute back to where the customer's generating that data and that's happening over and over again. You said it best outpost was a reaction to a competitive situation where today we have over 15 AWS edge services and those are all reactions to things that customers need inside their data centers on location or in the field like with media companies. >>Outpost is interesting. We always used to riff on the cube cause it's basically Amazon and a box pushed in the data center, running native, all the stuff, but now cloud native operations are kind of becoming standard. You're starting to see some standard Deepak syncs. Group's doing some amazing work with open source Rauls team on the AI side, obviously, uh, you got SW, he was giving the keynote tomorrow. You got the big AI machine learning big part of that edge. Now you can say, okay, outpost, is it relevant today? In other words, did outpost do its job? Cause EKS anywhere seems to be getting a lot of momentum. You see local zones, the regions are kicking ass for Amazon. This edge piece is evolving. What's your take on EKS anywhere versus say outpost? >>Yeah, I think outpost did its job. It made customers that were looking at outpost really consider, do I wanna invest in this hardware? Do I, do I wanna have, um, this outpost in my data center, do I want to manage this over the long term? A lot of those customers just transitioned to the public cloud. They went into AWS proper. Some of those customers stayed on prem because they did have use cases that were, uh, not a good fit for outposts. They weren't a good fit. Uh, in the customer's mind for the public AWS cloud inside an availability zone. Now what's happening is as AWS is pushing these services out and saying, we're gonna meet you where you are with 5g. We're gonna meet you where you are with wavelength. We're gonna meet you where you are with EKS anywhere. Uh, I think it has really reduced the amount of times that we have conversations about outposts and it's really increased. We can deploy fast. We don't have to spin up outpost hardware. We can go deploy EKS anywhere or in your VMware environment. And it's increasing the speed of adoption >>For sure. Right? So you guys are making a lot of good business decisions around managed cloud service. That's right. Innovative as that you get the cloud advisory, the classic professional services for the specific edge piece and, and doing that outside of the availability zones and regions for AWS, um, customers in, in these new areas that you're helping out are, they want cloud, like they want to have modernization a modern applications. Obviously they got data machine learning and AI, all part of that. What's the main product or, or, or gap that you're filling for AWS, uh, outside of their availability zones or their regions that you guys are delivering. What's the key is it. They don't have a footprint. Is it that it's not big enough for them? What's the real gap. What's why, why are you so successful? >>So what customers want when they look towards the cloud is they want to focus on, what's making them money as a business. They want on their applications. They want to focus on their customers. So they look towards AWS cloud and say, AWS, you take the infrastructure. You take, uh, some of the higher layers and we'll focus on our revenue generating business, but there's a gap there between infrastructure and revenue generating business that innovative slides into, uh, we help manage the AWS environment. Uh, we help build out these things in local data centers for 32 plus year old company. We have traditional on-premises people that know about deploying hardware that know about deploying VMware to host EKS anywhere. But we also have most of our company totally focused on the AWS cloud. So we're filling that gap in helping of these AWS services, manage them over the long term. So our customers can go to just primarily and totally focusing on their revenue generating business. So >>Basically you guys are basically building AWS edges, >>Correct? >>For correct companies, correct? Mainly because the, the needs are there, you got data, you got certain products, whether it's, you know, low latency type requirements, right. And then they still work with the regions, right. It's all tied together, right. Is that how it works? Right. >>And, and our customers, even the ones in the edge, they also want us to build out the AWS environment inside the availability zone, because we're always gonna have a failback scenario. If we're gonna deploy FinTech in the Caribbean, we talk about hurricanes and we're gonna talk about failing back into the AWS availability zones. So innovative is filling that gap across the board, whether it be inside the AWS cloud or on the AWS edge. >>All right. So I gotta ask you on the, since you're at the edge in these areas, I won't say underserved, but developing areas where you now have data and you have applications that are tapping into that, that required. It makes total sense. We're seeing that across the board. So it's not like it's, it's an outlier it's actually growing. Yeah. There's also the crypto angle. You got the blockchain. Are you seeing any traction at the edge with blockchain? Because a lot of people are looking at the web three in these areas like Panama, you mentioned FinTech. And in, in the islands there a lot of, lot of, lot of web three happening. What's your, what's your view on the web three world right now, relative >>To we, we have some customers actually deploying crypto, especially, um, especially in the Caribbean. I keep bringing the Caribbean up, but it's, it's top of my mind right now we have customers that are deploying crypto. A lot of, uh, countries are choosing crypto to underlie parts of their central banks. Yeah. Um, so it's, it's up and coming a, uh, I, I have some, you know, personal views that, that crypto is still searching for a use case. Yeah. And, uh, I think it's searching a lot and, and we're there to help customers search for that use case. Uh, but, but crypto, as a, as a, uh, technology, um, lives really well on the AWS edge. Yeah. Uh, and, and we're having more and more people talk to us about that. Yeah. And ask for assistance in the infrastructure, because they're developing new cryptocurrencies every day. Yeah. It's not like they're deploying Ethereum or anything specific. They're actually developing new currencies and, and putting them out there on it's >>Interesting. I mean, first of all, we've been doing crypto for many, many years. We have our own little, um, you know, projects going on. But if you look talk to all the crypto people that say, look, we do a smart concept. We use the blockchain. It's kind of over a lot of overhead and it's not really their technical already, but it's a cultural shift, but there's underserved use cases around use of money, but they're all using the blockchain, just for this like smart contracts for instance, or certain transactions. And they go into Amazon for the database. Yeah. <laugh> they all don't tell anyone we're using a centralized service, but what happened to decentralized. >>Yeah. And that's, and that's the conversation performance issue. Yeah. And, and it's a cost issue. Yeah. And it's a development issue. Um, so I think more and more as, as some of these, uh, currencies maybe come up, some of the smart contracts get into, uh, they find their use cases. I think we'll start talking about how does that really live on, on AWS and, and what does it look like to build decentralized applications, but with AWS hardware and services. >>Right. So take me through, uh, a use case of a customer, um, Matthew around the edge. Okay. So I'm a customer, pretend I'm a customer, Hey, you know, I'm, we're in an underserved area. I want to modernize my business. And I got my developers that are totally peaked up on cloud. Um, but we've identified that it's just a lot of overhead latency issues. I need to have a local edge and serve my ad. And I also want all the benefit of the cloud. So I want the modernization and I wanna migrate to the cloud for all those cloud benefits and the goodness of the cloud. What's the answer. Yeah. >>Uh, big thing is, uh, industrial manufacturing, right? That's, that's one of the best use cases, uh, inside industrial manufacturing, we can pull in many of the AWS edge services we can bring in, uh, private 5g, uh, so that all the, uh, equipment inside that, that manufacturing plant can be hooked up. They don't have to pay huge overheads to deploy 5g it's, uh, better than wifi for the industrial space. Um, when we take computing down to that industrial area, uh, because we wanna do pre-procesing on the data. Yeah. We want to gather some analytics. We deploy that with, uh, regular commercial available hardware running VMware, and we deploy EKS anywhere on that. Uh, inside of that manufacturing plant, uh, we can do pre-procesing on things coming out of the, uh, the robotics that depending on what we're manufacturing, right. Uh, and then we can take those refined analytics and for very low cost with maybe a little bit longer latency transmit those back, um, to the AWS availability zone, the, the standard for >>Data, data lake, or whatever, to >>The data lake. Yeah. Data lake house, whatever it might be. Um, and we can do additional data science on that once it gets to the AWS cloud. Uh, but a lot of that, uh, just in time business decisions, just in time, manufacturing decisions can all take place on an AWS service or services inside that manufacturing plant. And that's, that's one of the best use cases that we're >>Seeing. And I think, I mean, we've been seeing this on the queue for many, many years, moving data around is very expensive. Yeah. But also compute going to the data that saves that cost yep. On the data transfer also on the benefits of the latency. So I have to ask you, by the way, that's standard best practice now for the folks watching don't move the data, unless you have to, um, those new things are developing. So I wanna ask you what new patterns are you seeing emerging once this new architecture's in place? Love that idea, localize everything right at the edge, manufacturing, industrial, whatever, the use case, retail, whatever it is. Right. But now what does that change in the, in the core cloud? This is a, there's a system element here. Yeah. What's the new pattern. There's >>Actually an organizational element as well, because once you have to start making the decision, do I put this compute at the point of use or do I put this compute in the cloud out? Uh, now you start thinking about where business decisions should be taking place. Uh, so not only are you changing your architecture, you're actually changing your organization because you're thinking, you're thinking about a dichotomy you didn't have before. Uh, so now you say, okay, this can take place here. Uh, and maybe maybe decision can wait. Right? Yeah. Uh, and then how do I visualize that? By >>The way, it could be a bot too, doing the work for management. Yeah. <laugh> exactly. You got observability going, right. But you gotta change the database architecture on the back. So there's new things developing. You've got more benefit. There >>Are, there are. And, and we have more and more people that, that want to talk less about databases and want to talk more about data lakes because of this. They want to talk more about customers are starting to talk about throwing away data, uh, you know, for the past maybe decade. Yeah. It's been store everything. And one day we will have a data science team that we hire in our organization to do analytics on this decade of data. And >>Well, I mean, that's, that's a great point. We don't have time to drill into, maybe we do another session on this, but the one pattern was income of the past year is that throwing away data's bad. Even data lakes that so-called turn into data swamps, actually, it's not the case. You look at data, brick, snowflake, and other successes out there. And even time series data, which may seem irrelevant efforts over actually matters when people start retrain their machine learning algorithms. Yep. So as data becomes code, as we call it our lab showcase, we did a whole, whole, that event on this. The data's good in real time and in the lake. Yeah. Because the iteration of the data feeds the machine learning training. Things are getting better with the old data. So it's not throw away. It's not just business benefits. Yeah. There's all kinds of new scale. There >>Are. And, and we have, uh, many customers that are run petabyte level. Um, they're, they're essentially data factories on, on, uh, on premises, right? They're, they're creating so much data and they're starting to say, okay, we could analyze this, uh, in the cloud, we could transition it. We could move petabytes of data to the AWS cloud, or we can run, uh, computational workloads on premises. We can really do some analytics on this data transition, uh, those high level and sort of raw analytics back to AWS run 'em through machine learning. Um, and we don't have to transition 10, 12 petabytes of data into AWS. >>So I gotta end the segment on a, on a kind of a, um, fun note. I was told to ask you about your personal background on premise architect, a cloud and skydiving instructor. <laugh> how does that all work together? What tell, what does this mean? Yeah. >>Uh, you >>Jumped out a plane and got a job. You, you got a customer to jump out >>Kind of. So I was jump, I was teaching Scott eing, uh, before I, before I started in the cloud space, this was 13, 14 years ago. I was a, I still am a Scott I instructor. Yeah. Uh, I was teaching Scott eing and I heard out of the corner of my ear, uh, a guy that owned an MSP that was lamenting about, um, you know, storing data and, and how his cus customers are working. And he can't find enough people to operate all these workloads. So I walked over and said, Hey, this is, this is what I went to school for. Like, I'd love to, you know, uh, I was living in a tent in the woods teaching scout. I think I was like, I'd love to not live in a tent in the woods. So, uh, uh, I started in the first day there, uh, we had a, a discussion, uh, EC two, just come out <laugh> um, and, uh, like, >>This is amazing. >>Yeah. And so we had this discussion, we should start moving customers here. And, uh, and that totally revolutionized that business, um, that, that led to, uh, that that guy actually still owns a skydiving airport. But, um, but through all of that and through being an on premises migrated me and myself, my career into the cloud, and now it feels like, uh, almost, almost looking back and saying, now let's take what we learned in the cloud and, and apply those lessons and those services to >>It's. So it's such a great story, you know, I was gonna, you know, you know, the, the, the, the whole, you know, growth mindset pack your own parachute, you know, uh, exactly. You know, the cloud in the early day was pretty much will the shoot open. Yeah. It was pretty much, you had to roll your own cloud at that time. And so, you know, you, you jump on a plane, you gotta make sure that parachute is gonna open. >>And so was Kubernetes by the way, 2015 or so when, um, when that was coming out, it was, I mean, it was, it was still, and I, maybe it does still feel like that to some people. Right. But, uh, it was, it was the same kind of feeling that we had in the early days, AWS, the same feeling we have when we >>It's pretty much now with you guys, it's more like a tandem jump. Yeah. You know, but, but it's a lot of, lot of this cutting edge stuff, like jumping out of an airplane. Yeah. You guys, the right equipment, you gotta do the right things. Exactly. >>Right. >>Matthew, thanks for coming on the cube. Really appreciate it. Absolutely great conversation. Thanks for having me. Okay. The cubes here live and San Francisco for summit. I'm John Forry host of the cube. Uh, we'll be at a summit in New York coming up in the summer as well. Look up for that. look@thiscalendarforallthecubeactionatthecube.net. We'll be right back with our next segment after this break. >>Okay. Welcome back everyone to San Francisco live coverage here, we're at the cube a be summit 2022. We're back in person. I'm John fury host to the cube. We'll be at the eight of his summit in New York city. This summer, check us out then. But right now, two days in San Francisco, getting all the coverage what's going on in the cloud, we got a cube alumni and friend of the cube, my dudes, car CEO, investor, a Sierra, and also an investor and a bunch of startups, angel investor. Gonna do great to see you. Thanks for coming on the cube. Good to see you. Good to see you, sir. Chris. Cool. How are, are you >>Good? How are you? >>So congratulations on all your investments. Uh, you've made a lot of great successes, uh, over the past couple years, uh, and your company raising, uh, some good cash as Sarah. So give us the update. How much cash have you guys raised? What's the status of the company product what's going on? First >>Of all, thank you for having me back to be business with you. Never great to see you. Um, so is a company started around four years back. I invested with a few of the investors and now I'm the CEO there. Um, we have raised close to a hundred million there. Uh, the investors are people like Norwes Menlo, Tru ventures, coast, lo ventures, Ram Sheam and all those people, all well known guys. The Andy Beckel chime, Paul Mo uh, main web. So a whole bunch of operating people and, uh, Silicon valley VCs are involved >>And has it come? >>It's going well. We are doing really well. We are going almost 300% year over year. Uh, for last three years, the space ISR is going after is what I call the applying AI for customer service. It operations, it help desk, uh, the same place I used to work at ServiceNow. We are partners with ServiceNow to take, how can we argument for employees and customers, Salesforce, and ServiceNow to take it to the next stage? >>Well, I love having you on the cube, Dave and I, Dave Valenti as well loves having you on too, because you not only bring the entrepreneurial CEO experience, you're an investor. You're like a GE, you're like a guest analyst. <laugh> >>You know who you >>Get to call this fun to talk. You though, >>You got the commentary, you, your, your finger on the pulse. Um, so I gotta ask you obviously, AI and machine learning, machine learning AI, or you want to phrase it. Isn't every application. Now, AI first, uh, you're seeing a lot of that going on. You're starting to see companies build the modern applications at the top of the stack. So the cloud scale has hit. We're seeing cloud scale. You predicted that we talked about on cube many times. Now you have that past layer with a lot more services and cloud native becoming a standard layer. Containerizations growing DACA just raised a hundred million on a 2 billion valuation back from the dead after they pivoted from an enterprise services. So open source developers are booming. Um, where's the action. I mean, is there data control, plane emerging, AI needs data. There's a lot of challenges around this. There's a lot of discussions and a lot of companies being funded, observability there's 10 million observability companies. Data is the key. What's your angle on this? What's your take. Yeah, >>No, look, I think I'll give you the view that I see right from my side. Obviously data is very clear. So the things that remember system of recorded you and me talked about the next layer is called system of intelligence. That's where the AI will play. Like we talk cloud NA it'll be called AI, NA AI native is a new buzzword and using the AI customer service it operations. You talk about observability. I call it, AIOps applying AOPs for good old it operation management, cloud management. So you'll see the AOPs applied for whole list of, uh, application from observability doing the CMDB, predicting the events insurance. So I see a lot of work clicking for AIOps and service desk. What needs to be helped us with ServiceNow BMC G you see a new ELA emerging as a system of intelligence. Uh, the next would be is applying AI with workflow automation. So that's where you'll see a lot of things called customer workflow, employee workflows. So think of what UI path automation, anywhere ServiceNow are doing, that area will be driven with a AI workflows. So you'll see AI going >>Off is RPA a company is AI, is RPA a feature of something bigger? Or can someone have a company on RPA UI pass? One will be at their event this summer? Um, is it a product company? I mean, I mean, RPA is almost, should be embedded in everything. It's >>A feature. It is very good point. Very, very good thinking. So one is, it's a category for sure. Like, as we thought, it's a category, it's an area where RPA may change the name. I call it much more about automation, workflow automation, but RPA and automation is a category. Um, it's a company, or, but that automation should be embedded in every area. Yeah. Like we call cloud NA and AI NATO it'll become automation. NA yeah. And that's your thinking. >>It's almost interesting me. I think about the, what you're talking about what's coming to mind is I'm kinda having flashbacks to the old software model of middleware. Remember at middleware, it was very easy to understand it. It was middleware. It sat between two things and then the middle, and it was software abstraction. Now you have all, all kinds of workflows, abstractions everywhere. So multiple databases, it's not a monolithic thing. Right? Right. So as you break that down, is this the new modern middleware? Because what you're talking about is data workflows, but they might be siloed or they integrated. I mean, these are the challenges. This is crazy. What's the, >>So don't about the databases become called poly databases. Yeah. I call this one polyglot automation. So you need automation as a layer, as a category, but you also need to put automation in every area like you were talking about. It should be part of service. Now it should be part of ISRA, like every company, every Salesforce. So that's why you see MuleSoft and Salesforce buying RPA companies. So you'll see all the SaaS companies, cloud companies having an automation as a core. So it's like how you have a database and compute and sales and networking. You'll also have an automation as a layer <inaudible> inside every stack. >>All right. So I wanna shift gears a little bit and get your perspective on what's going on behind us. You can see, uh, behind us, you've got the expo hall. We got, um, we're back to vents, but you got, you know, AMD, Clum, Ove, uh, Dynatrace data, dog, innovative, all the companies out here that we know, we interview them all. They're trying to be suppliers to this growing enterprise market. Right. Okay. But now you also got the entrepreneurial equation. Okay. We're gonna have John Sado on from Bel later today. He's a former NEA guy and we always talk to Jerry, Jen. We know all the, the VCs. What does the startups look like? What does the state of the, in your mind, cause you, I know you invest the entrepreneurial founder situation, clouds bigger. Mm-hmm <affirmative> global, right? Data's part of it. You mentioned data's code. Yes. Basically data is everything. What's it like for a first an entrepreneur right now who's starting a company. What's the white space. What's the attack plan. How do they get in the market? How do they engineer everything? >>Very good. So I'll give it to, uh, two things that I'm seeing out there. Remember leaders of Amazon created the startups 15 years back. Everybody built on Amazon now, Azure and GCP. The next layer would be is people don't just build on Amazon. They're going to build it on top of snowflake. Companies are snowflake becomes a data platform, right? People will build on snowflake. Right? So I see my old boss flagman try to build companies on snowflake. So you don't build it just on Amazon. You build it on Amazon and snowflake. Snowflake will become your data store. Snowflake will become your data layer. Right? So I think that's in the of, <inaudible> trying to do that. So if I'm doing observability AI ops, if I'm doing next level of Splunk SIM, I'm gonna build it on snowflake, on Salesforce, on Amazon, on Azure, et cetera. >>It's interesting. You know, Jerry Chan has it put out a thesis a couple months ago called castles in the cloud where your moat is, what you do in the cloud. Not necessarily in the, in the IP. Um, Dave LAN and I had last reinvent, coined the term super cloud, right? He's got a lot of traction and a lot of people throwing, throwing mud at us, but we were, our thesis was, is that what Snowflake's doing? What Goldman S Sachs is doing. You starting to see these clouds on top of clouds. So Amazon's got this huge CapEx advantage. And guys like Charles Fitzgeral out there, who we like was kind of shit on us saying, Hey, you guys terrible, they didn't get it. Like, yeah. I don't think he gets it, but that's a whole, can't wait to debate him publicly on this. <laugh> if he's cool. Um, but snowflake is on Amazon. Yes. Now they say they're on Azure now. Cause they've got a bigger market and they're public, but ultimately without a AWS snowflake doesn't exist. And, and they're reimagining the data warehouse with the cloud, right? That's the billion dollar opportunity. >>It is. It is. They both are very tight. So imagine what Frank has done at snowflake and Amazon. So if I'm a startup today, I want to build everything on Amazon where possible whatever is, I cannot build. I'll make the pass layer. Remember the middle layer pass will be snowflake. So can build it on snowflake. I can use them for data layer. If I really need to size, I'll build it on four.com Salesforce. So I think that's where you'll see. So >>Basically if you're an entrepreneur, the north star in terms of the outcome is be a super cloud. >>It is, >>That's the application on another big CapEx ride, the CapEx of AWS or cloud, >>And that reduce your product development, your go to market and you get use the snowflake marketplace to drive your engagement. >>Yeah. Yeah. How are, how is Amazon and the clouds dealing with these big whales? The snowflakes of the world? I mean, I know they got a great relationship, uh, but snowflake now has to run a company they're public. Yeah. So, I mean, I'll say, I think got Redshift. Amazon has got red, um, but Snowflake's a big customer. They're probably paying AWS think big bills too. >>So John, very good. Cause it's like how Netflix is and Amazon prime, right. Netflix runs on Amazon, but Amazon has Amazon prime that co-option will be there. So Amazon will have Redshift, but Amazon is also partnering with, uh, snowflake to have native snowflake data warehouse as a data layer. So I think depending on the application use case, you have to use each of the above. I think snowflake is here for a long term. Yeah. Yeah. So if I'm building an application, I want to use snowflake then writing from stats. >>Well, I think that comes back down to entrepreneurial hustle. Do you have a better product? Right. Product value will ultimately determine it as long as the cloud doesn't, You know, foreclose your value that's right. But some sort of internal hack, but I think, I think the general question that I have is that I think it's okay to have a super cloud like that because the rising tide is still happening at some point. When does the rising tide stop >>And >>Do the people shopping up their knives, it gets more competitive or is it just an infinite growth cycle? I >>Think it's growth. You call it cloud scale. You invented the word cloud scale. So I think look, cloud will continually agree, increase. I think there's, as long as there are more movement from on, uh, OnPrem to the classical data center, I think there's no reason at this point, the rumor, the old lift and shift that's happening in like my business. I see people lift and shifting from the it operations. It helpless, even the customer service service now and, uh, ticket data from BMCs CAS like Microfocus, all those workloads are shifted to the cloud, right? So cloud ticketing system is happening. Cloud system of record is happening. So I think this train has still a long way to go made. >>I wanna get your thoughts for the folks watching that are, uh, enterprise buyers or practitioners, not suppliers to the market, feel free to, to XME or DMing. Next question's really about the buying side, which is if I'm a customer, what's the current, um, appetite for startup products. Cause you know, the big enterprises now and, you know, small, medium, large, and large enterprise are all buying new companies cuz a startup can go from zero to relevant very quickly. So that means now enterprises are engaging heavily with startups. What's it like what's is there a change in order of magnitude of the relationship between the startup selling to, or a growing startup selling to an enterprise? Um, have you seen changes there? I mean I'm seeing some stuff, but why don't we get your thoughts on that? What, no, it is. >>If I remember going back to our 2007 or eight, it, when I used to talk to you back then when Amazon started very small, right? We are an Amazon summit here. So I think enterprises on the average used to spend nothing with startups. It's almost like 0% or 1% today. Most companies are already spending 20, 30% with startups. Like if I look at a CIO line business, it's gone. Yeah. Can it go more? I think it can double in the next four, five years. Yeah. Spending on the startups. >>Yeah. And check out, uh, AWS startups.com. That's a site that we built for the startup community for buyers and startups. And I want to get your reaction because I reference the URL cause it's like, there's like a bunch of companies we've been promoting because the solutions that startups have actually are new stuff. Yes. It's bending, it's shifting left for security or using data differently or um, building tools and platforms for data engineering. Right. Which is a new persona that's emerging. So you know, a lot of good resources there, um, and gives back now to the data question. Now, getting back to your, what you're working on now is what's your thoughts around this new, um, data engineering persona, you mentioned AIOps, we've been seeing AIOps IOPS booming and that's creating a new developer paradigm that's right. Which we call coin data as code data as code is like infrastructure as code, but it's for data, right? It's developing with data, right? Retraining machine learnings, going back to the data lake, getting data to make, to do analysis, to make the machine learning better post event or post action. So this, this data engineers like an SRE for data, it's a new, scalable role we're seeing. Do you see the same thing? Do you agree? Um, do you disagree or can you share >>Yourself? No, I have a lot of thoughts that plus I see AIOP solutions in the future should be not looking back. I need to be like we are in San Francisco bay. That means earthquake prediction. Right? I want AOPs to predict when the outages are gonna happen. When there's a performance issue. I don't think most AOPs vendors have not gone there yet. Like I spend a lot of time with data dog, Cisco app Dyna, right? Dynatrace, all this solution will go future towards to proactive solution with AOPs. But what you bring up a very good point on the data side. I think like we have a Amazon marketplace and Amazon for startup, there should be data exchange where you want to create for AOPs and AI service that customers are give the data, share the data because we thought the data algorithms are useless. I can come the best algorithm, but I gotta train them, modify them, tweak them, make them better, make them better. Yeah. And I think their whole data exchange is the industry has not thought through something you and me talk many times. Yeah. Yeah. I think the whole, that area is very important. >>You've always been on, um, on the Vanguard of data because, uh, it's been really fun. Yeah. >>Going back to our big data days back in 2009, you know, >>Look at, look how much data bricks has grown. >>It is uh, double, the key >>Cloud kinda went private, so good stuff. What are you working on right now? Give a, give a, um, plug for what you're working on. You'll still investing. >>I do still invest, but look, I'm a hundred percent on ISRA right now. I'm the CEO there. Yeah. Okay. So right. ISRA is my number one baby right now. So I'm looking at that growing customers and my customers are some of them, you like it's zoom auto desk, Mac of fee, uh, grandchildren, all the top customers. Um, mainly for it help desk customer service. AIOps those are three product lines and going after enterprise and commercial deals. >>And when should someone buy your product? What's what's their need? What category is it? >>I think they look whenever somebody needs to buy the product is if you need AOP solution to predict, keep your lights on predict S one area. If you want to improve employee experience, you are using a slack teams and you want to automate all your workflows. That's another value problem. Third is customer service. You don't want to hire more people to do it. Some of the areas where you want to scale your company, grow your company, eliminate the cost customer service, >>Great stuff, man. Doing great to see you. Thanks for coming on. Congratulations on the success of your company and your investments. Thanks for coming on the cube. Okay. I'm John fur here at the cube live in San Francisco for day one of two days of coverage of 80 summit, 2022. And we're gonna be at 80 summit in San, uh, in New York and the summer. So look for that on this calendar, of course go to eight of us, startups.com. I mentioned that it's a site for all the hot startups and of course the cube.net and Silicon angle.com. Thanks for watching. We'll be back more coverage after this short break. >>Okay. Welcome back everyone. This to cubes coverage here in San Francisco, California, a Davis summit, 2022, the beginning of the event season, as it comes back a little bit smaller footprint, a lot of hybrid events going on, but this is actually a physical event, a summit new York's coming in the summer. We'll be there too with the cube on the set. We're getting back in the groove, psyched to be back. We were at reinvent, uh, as well, and we'll see more and more cube, but you're gonna see a lot of virtual cube, a lot of hybrid cube. We wanna get all those conversations, try to get more interviews, more flow going. But right now I'm excited to have Corey Quinn here on the back on the cube chief cloud economists with duck, bill groove, he founder, uh, and chief content person always got great angles, fun comedy, authoritative Corey. Great to see you. Thank you. >>Thanks. Coming on. Sure is a lot of words to describe as shit posting, which is how I describe what I tend to do. Most days, >>Shit posting is an art form now. And if you look at Mark's been doing a lot of shit posting lately, all a billionaires are shit posting, but they don't know how to do it. Like they're not >>Doing it right. Something opportunity there. It's like, here's how to be even more obnoxious and incisive. It's honestly the most terrifying scenario for anyone is if I have that kind of budget to throw at my endeavors, it's like, I get excited with a nonsense I can do with a $20 gift card for an AWS credit compared to, oh well, if I could buy a mid-size island to begin doing this from, oh, then we're having fun. This >>Shit posting trend. Interesting. I was watching a thread go on about, saw someone didn't get a job because of their shit posting and the employer didn't get it. And then someone on the other side, I'll hire the guy cuz I get that's highly intelligent shit posting. So for the audience that doesn't know what shit posting is, what is shit posting? >>It's more or less talking about the world of enterprise tech, which even that sentence is hard to finish without falling asleep and toppling out of my chair in front of everyone on the livestream. But it's doing it in such a way that brings it to life that says the quiet part. A lot of the audience is thinking, but generally doesn't say either because they're polite or not a jackass or more prosaically are worried about getting fired for better or worse. I don't have that particular constraint, >>Which is why people love you. So let's talk about what you, what you think is, uh, worthy and not worthy in the industry right now, obviously, uh, coupons coming up in Spain, which they're having a physical event, you can see the growth of cloud native Amazons, all, all the Adams let see new CEO, Andy move on to be the chief of all. Amazon just saw him. The cover of was it time magazine. Um, he's under a lot of stress. Amazon's changed. Invoice has changed. What's working. What's not, what's rising, what's falling. What's hot. What's not, >>It's easy to sit here and criticize almost anything these folks do. They they're effectively in a fishbowl, but I have trouble imagining the logistics. It takes to wind up handling the catering for a relatively downscale event like this one this year, let alone running a 1.7 million employee company having to balance all the competing challenges and pressures and the rest. I, I just can't fathom what it would be like to look at all of AWS. It's, it's sprawling, immense that dominates our entire industry and say, okay, this is a good start, but I, I wanna focus on something with a broader remit. What is that? How do you even get into that position? And you can't win once you're there. All you can do is hold onto the tiger and hope you don't get mold. Well, >>There's a lot of force for good conversations, seeing a lot of that going on, Amazon's trying to port and he was trying to portray themselves as you know, the Pathfinder, you know, you're the pioneer, um, force for good. And I get that and I think that's a good angle as cloud goes mainstream. There's still the question of, we had a guy on just earlier, who was a skydiving instructor and we were joking about the early days of cloud. Like that was like skydiving, build a parachute open, you know, and now it same kind of thing. As you move to edge, things are like reliable in some areas, but still new, new fringe, new areas. That's crazy. Well, >>Since the last time we've spoken, uh, Steve Schmidt is now the CISO for all of Amazon and his backfill replacement. The AWS CISO is CJ. Moses who as a hobby races, a as a semi-pro race car driver to my understanding, which either, I don't know what direction to take that in either. This is what he does to relax or ultimately, or ultimately it's. Huh? That, that certainly says something about risk assessment. I'm not entirely sure what, but okay. Either way, sounds like more exciting >>Replacement ready <laugh> in case something goes wrong. I, the track highly >>Available >>CSOs. I gotta say one of the things I do like in the recent trend is that the tech companies are getting into the formula one, which I was never a fan of until I watched that Netflix series. But when you look at the formula one, it's pretty cool. Cause it's got some tech angles, I get the whole data instrumentation thing, but the most coolest thing about formula one is they have these new rigs out. Yeah. Where you can actually race in e-sports with other, in pure simulation of the race car. You gotta get the latest and video graphics card, but it's basically a tricked out PC with amazing monitors and you have all the equipment of F1 and you're basically simulating racing. >>Oh, it's great too. And I can see the appeal of these tech companies getting into it because these things are basically rocket shifts. When those cars go, like they're sitting there, we can instrument every last part of what is going on inside that vehicle. And then AWS crops up. And we can bill on every one of those dimensions too. And it's like slow down their hasty pudding one step at a time. But I do see the appeal. >>So I gotta ask you about, uh, what's going in your world. I know you have a lot of great success. We've been following you in the queue for many, many years. Got a great newsletter. Check out Corey Quinn's newsletter, uh, screaming in the cloud program. Uh, you're on the cutting edge and you've got a great balance between really being snarky and, and, and really being delivering content. That's exciting, uh, for people, uh, with a little bit of an edge, um, how's that going? Uh, what's back any blow back late there been uptick. What was, what are some of the things you're hearing from your audience, more Corey, more Corey. And then of course the, the PR team's calling you >>The weird thing about having an audience beyond a certain size is far and away as a landslide. The most common response I get is silence where it's high. I'm emailing an awful lot of people at last week in AWS every week and okay. They must not have heard me it. That is not actually true. People just generally don't respond to email because who responds to email newsletters. That sounds like something, a lunatic might do same story with response to live streams and podcasts. It's like, I'm gonna call into that am radio show and give them a piece of my mind. People generally don't do that. >>We should do that. Actually. I think sure would call in. Oh, I, >>I think >>Chief, we had that right now. People would call in and say, Corey, what do you think about X? >>Yeah. It not, everyone understands the full context of what I do. And in fact, increasingly few people do and that's fine. I, I keep forgetting that sometimes people do not see what I'm doing in the same light that I do. And that's fine. Blowback has been largely minimal. Honestly, I am surprised anything by how little I have gotten over the last five years of doing this, but it would be easier to dismiss me if I weren't generally. Right. When, okay, so you launch this new service and it seems pretty crappy to me cuz when I try and build something, it falls over and begs for help. And people might not like hearing that, but it's what customers are finding too. Yeah. I really am the voice of the customer. >>You know, I always joke with Dave ante about how John Fort's always at, uh, reinvent getting the interview with jazzy now, Andy we're there, you're there. And so we have these rituals at the events. It's all cool. Um, one of the rituals I like about your, um, your content is you like to get on the naming product names. Um, and, and, and, and, and kind of goof on that. Now why I like is because I used to work at ETT Packard where they used to name things as like engineers, HP 1 0 5, or we can't, >>We have a new monitor. How are we gonna name it? Throw the wireless keyboard down the stairs again. And there you go. Yeah. >>It's and the old joke at HP was if they, if they invented sushi, they'd say, yeah, we can't call sushi. It's cold, dead fish. That's what it is. And so the joke was cold. Dead fish is a better name than sushi. So you know is fun. So what's the, what are the, how's the Amazon doing in there? Have they changed their naming, uh, strategy, uh, on some of their, their >>Producting, they're going in different directions. When they named Amazon Aurora, they decided to explore a new theme of Disney princesses as they go down those paths. And some things are more descriptive. Some people are clearly getting bonused on a number of words. They can shove into it. Like the better a service is the longer it's name. Like AWS systems manager, session manager is a great one. I love the service, ridiculous name. They have systems manager, parameter store, which is great. They have secrets manager, which does the same thing. It's two words less, but that one costs money in a way that systems manage your parameter store does not. It's >>Fun. What's your, what's your favorite combination of acronyms >>Combination of you >>Got Ks. You got EMR, you got EC two. You got S three SQS. Well, Redshift the on an acronym, you >>Gots is one of my personal favorites because it's either elastic block store or elastic bean stock, depending entirely on the context of the conversation. >>They still up bean stalk. Or is that still around? Oh, >>They never turn anything off. They're like the anti Google, Google turns things off while they're still building it. Whereas Amazon is like, wow, we built this thing in 2005 and everyone hates it. But while we certainly can't change it, now it has three customers on it. John three <laugh>. >>Okay. >>Simple BV still haunts our dreams. >>I, I actually got an email. I saw one of my, uh, servers, all these C two S were being deprecated and I got an email I'm like, I couldn't figure out. Why can you just like roll it over? Why, why are you telling me just like, give me something else. Right. Okay. So let me talk about, uh, the other things I want to ask you is that like, okay. So as Amazon gets better in some areas, where do they need more work in your opinion? Because obviously they're all interested in new stuff and they tend to like put it out there for their end to end customers. But then they've got ecosystem partners who actually have the same product. Yes. And, and this has been well documented. So it's, it's not controversial. It's just that Amazon's got a database, Snowflake's got a database service. So Redshift, snowflake database is, so you got this co-op petition. Yes. How's that going? And what are you hearing about the reaction to any of that stuff? >>Depends on who you ask. They love to basically trot out a bunch of their partners who will say nice things about them. And it very much has heirs of, let's be honest, a hostage video, but okay. Cuz these companies do partner with Amazon and they cannot afford to rock the boat too far. I'm not partnered with anyone. I can say what I want and they're basically restricted to taking away my birthday at worse so I can live with that. >>All right. So I gotta ask about multi-cloud cause obviously the other cloud shows are coming up. Amazon hated that word. Multi-cloud um, a lot of people are saying, you know, it's not a real good marketing word, like multi sounds like, you know, root canal. Mm-hmm <affirmative> right. So is there a better description for multi-cloud >>Multiple single points? >>Dave loves that term. Yeah. >>Yeah. You're building in multiple single points of failure. Do it for the right reasons or don't do it as a default. I believe not doing it is probably the right answer. However, and if I were, if I were Amazon, I wouldn't want to talk about multi-cloud either as the industry leader, talk about other clouds, bad direction to go in from a market cap perspective, it doesn't end well for you, but regardless of what they want to talk about, or don't want to talk about what they say, what they don't say, I tune all of it out. And I look at what customers are doing and multi-cloud exists in a variety of forms. Some brilliant, some brain dead. It depends a lot on context. But my general response is when someone gets on stage from a company and tells me to do a thing that directly benefits their company. I am skeptical at best. Yeah. When customers get on stage and say, this is what we're doing, because it solves problems. That's when I shut up and listen. Yeah. >>Cool. Awesome. Corey, I gotta ask you a question, cause I know you, we you've been, you know, fellow journeymen and the, and the cloud journey going to all the events and then the pandemic hit where now in the third year, who knows what it's gonna gonna end. Certainly events are gonna look different. They're gonna be either changing footprint with the virtual piece, new group formations. Community's gonna emerge. You got a pretty big community growing and it's throwing like crazy. What's the weirdest or coolest thing, or just big chain angels. You've seen with the pandemic, uh, from your perspective, cuz you've been in the you're in the middle of the whitewater rafting. You've seen the events you circle offline. You saw the online piece, come in, you're commentating. You're calling balls and strikes in the industry. You got a great team developing over there. Duck bill group. What's the big aha moment that you saw with the pandemic. Weird, fun, serious, real in the industry and with customers what's >>Accessibility. Reinvent is a great example. When in the before times it's open to anyone who wants to attend, who can pony up two grand and a week in Las Vegas and get to Las Vegas from wherever they happen to be by moving virtually suddenly it, it embraces the reality that talent is even distributed. Opportunity is not. And that means that suddenly these things are accessible to a wide swath of audience and potential customer base and the rest that hadn't been invited to the table previously, it's imperative that we not lose that. It's nice to go out and talk to people and have people come up and try and smell my hair from time to time, I smell delightful. Let make assure you, but it was, but it's also nice to be. >>I have a product for you if you want, you know. >>Oh, excellent. I look forward to it. What is it putting? Why not? <laugh> >>What else have you seen? So when accessibility for talent, which by the way is totally home run. What weird things have happened that you've seen? Um, that's >>Uh, it's, it's weird, but it's good that an awful lot of people giving presentations have learned to tighten their message and get to the damn point because most people are not gonna get up from a front row seat in a conference hall, midway through your Aing talk and go somewhere else. But they will change a browser tab and you won't get them back. You've gotta be on point. You've gotta be compelling if it's going to be a virtual discussion. >>Yeah. And also turn off your IMEs too. >>Oh yes. It's always fun in the, in the meetings when you're talking to someone and their co is messaging them about, should we tell 'em about this? And I'm sitting there reading it and it's >>This guy is really weird. Like, >>Yes I am and I bring it into the conversation and then everyone's uncomfortable. It goes, wow. >>Why not? I love when my wife yells at me over I message. When I'm on a business call, like, do you wanna take that about no, I'm good. >>No, no. It's better off. I don't. No, the only encourager it's fine. >>My kids. Excellent. Yeah. That's fun again. That's another weird thing. And, and then group behavior is weird. Now people are looking at, um, communities differently. Yes. Very much so, because if you're fatigued on content, people are looking for the personal aspect. You're starting to see much more of like yeah. Another virtual event. They gotta get better. One and two who's there. >>Yeah. >>The person >>That's a big part of it too is the human stories are what are being more and more interesting. Don't get up here and tell me about your product and how brilliant you are and how you built it. That's great. If I'm you, or if I wanna work with you or I want to compete with you, or I wanna put on my engineering hat and build it myself. Cause why would I buy anything? That's more than $8. But instead, tell me about the problem. Tell me about the painful spot that you specialize in. Tell me a story there. >>I, I >>Think that gets a glimpse in a hook and >>Makes more, more, I think you nailed it. Scaling storytelling. Yes. And access to better people because they don't have to be there in person. I just did it thing. I never, we never would've done the queue. We did. Uh, Amazon stepped up in sponsors. Thank you, Amazon for sponsoring international women's day, we did 30 interviews, APAC. We did five regions and I interviewed this, these women in Asia, Pacific eight, PJ, they called for in this world. And they're amazing. I never would've done those interviews cuz I never, would've seen 'em at an event. I never would've been in Japan or Singapore to access them. And now they're in the index. They're in the network. They're collaborating on LinkedIn. So a threads are developing around connections that I've never seen before. Yes. Around the content, >>Absolutely >>Content value plus >>The networking. And that is the next big revelation of this industry is going to realize you have different companies. And in Amazon's case, different service teams, all, all competing with each other, but you have the container group and you have the database group and you have the message cuing group. But customers don't really want to build things from spare parts. They want a solution to a problem. I want to build an app that does Twitter for pets or whatever it is I'm trying to do. I don't wanna basically have to pick and choose and fill my shopping cart with all these different things. I want something that's gonna give me what I'm trying to get as close to turnkey as possible. Moving up the stack. That is the future. And just how it gets here is gonna be >>Well we're here with Corey Quinn, the master of the master of content here in the a ecosystem. Of course we we've been following up in the beginnings. Great guy. Check out his blog, his site, his newsletter screaming podcast. Cory, final question for you. Uh, what do you hear doing what's on your agenda this week in San Francisco and give a plug for the duck build group. What are you guys doing? I know you're hiring some people what's on the table for the company. What's your focus this week and put a plug in for the group. >>I'm here as a customer and basically getting outta my cage cuz I do live here. It's nice to actually get out and talk to folks who are doing interesting things at the duck build group. We solve one problem. We fixed the horrifying AWS bill, both from engineering and architecture, advising as well as negotiating AWS contracts because it turns out those things are big and complicated. And of course my side media projects last week in aws.com, we are, it it's more or less a content operation where I indulge my continual and ongoing law of affair with the sound of my own voice. >><laugh> and you good. It's good content. It's on, on point fun, Starky and relevant. So thanks for coming to the cube and sharing with us. Appreciate it. No, thank you. Fun. You. Okay. This the cube covers here in San Francisco, California, the cube is back at to events. These are the summits, Amazon web services summits. They happen all over the world. We'll be in New York and obviously we're here in San Francisco this week. I'm John furry. Keep, keep it right here. We'll be back with more coverage after this short break. Okay. Welcome back everyone. This's the cubes covers here in San Francisco, California, we're live on the show floor of AWS summit, 2022. I'm John for host of the cube and remember AWS summit in New York city coming up this summer, we'll be there as well. And of course reinvent the end of the year for all the cube coverage on cloud computing and AWS. The two great guests here from the APN global APN se Jenko and Jeff Grimes partner leader, Jeff and se is doing partnerships global APN >>AWS global startup program. Yeah. >>Okay. Say that again. >>AWS global startup program. >>That's the official name. >>I love >>It too long, too long for me. Thanks for coming on. Yeah, of course. Appreciate it. Tell us about what's going on with you guys. What's the, how was you guys organized? You guys we're obviously were in San Francisco bay area, Silicon valley, zillions of startups here, New York. It's got another one we're gonna be at tons of startups. Lot of 'em getting funded, big growth and cloud big growth and data security, hot and sectors. >>Absolutely. >>So maybe, maybe we could just start with the global startup program. Um, it's essentially a white glove service that we provide to startups that are built on AWS. And the intention there is to help identify use cases that are being built on top of AWS. And for these startups, we want to provide white glove support in co building products together. Right. Um, co-marketing and co-selling essentially, um, you know, the use cases that our customers need solved, um, that either they don't want to build themselves or are perhaps more innovative. Um, so the, a AWS global startup program provides white glove support, dedicated headcount for each one of those pillars. Um, and within our program, we've also provided incentives, programs go to market activities like the AWS startup showcase that we've built for these startups. >>Yeah. By the way, start AWS startups.com is the URL, check it out. Okay. So partnerships are key. Jeff, what's your role? >>Yeah. So I'm responsible for leading the overall F for, for the AWS global startup program. Um, so I've got a team of partner managers that are located throughout the us, uh, managing a few hundred startup ISVs right now. <laugh> >>Yeah, I got >>A lot. We've got a lot. >>There's a lot. I gotta, I gotta ask the tough question. Okay. I'm I'm a startup founder. I got a team. I just got my series a we're grown. I'm trying to hire people. I'm super busy. What's in it for me. Yeah. What do you guys bring to the table? I love the white glove service, but translate that what's in it. What do I get out of it? What's >>A good story. Good question. I focus, I think. Yeah, because we get, we get to see a lot of partners building their businesses on AWS. So, you know, from our perspective, helping these partners focus on what, what do we truly need to build by working backwards from customer feedback, right? How do we effectively go to market? Because we've seen startups do various things, um, through trial and error, um, and also just messaging, right? Because oftentimes partners or rather startups, um, try to boil the ocean with many different use cases. So we really help them, um, sort of laser focus on what are you really good at and how can we bring that to the customer as quickly as possible? >>Yeah. I mean, it's truly about helping that founder accelerate the growth of their company. Yeah. Right. And there's a lot that you can do with AWS, but focus is truly the key word there because they're gonna be able to find their little piece of real estate and absolutely deliver incredible outcomes for our customers. And then they can start their growth curve there. >>What are some of the coolest things you've seen with the APN that you can share publicly? I know you got a lot going on there, a lot of confidentiality. Um, but you know, we're here lot of great partners on the floor here. I'm glad we're back at events. Uh, a lot of stuff going on digitally with virtual stuff and, and hybrid. What are some of the cool things you guys have seen in the APN that you can point to? >>Yeah, absolutely. I mean, I can point to few, you can take them. Sure. So, um, I think what's been fun over the years for me personally, I came from a startup, ran sales at an early stage startup and, and I went through the whole thing. So I have a deep appreciation for what these guys are going through. And what's been interesting to see for me is taking some of these early stage guys, watching them progress, go public, get acquired, and see that big day mm-hmm <affirmative>, uh, and being able to point to very specific items that we help them to get to that point. Uh, and it's just a really fun journey to watch. >>Yeah. I, and part of the reason why I really, um, love working at the AWS, uh, global startup program is working with passionate founders. Um, I just met with a founder today that it's gonna, he's gonna build a very big business one day, um, and watching them grow through these stages and supporting that growth. Um, I like to think of our program as a catalyst for enterprise sort of scale. Yeah. Um, and through that we provide visibility, credibility and growth opportunities. >>Yeah. A lot, a lot of partners too. What I found talking to staff founders is when they have that milestone, they work so hard for it. Whether it's a B round C round Republic or get bought. Yeah. Um, then they take a deep breath and they look back at wow, what a journey it's been. So it's kind of emotional for sure. Yeah. Still it's a grind. Right? You gotta, I mean, when you get funding, it's still day one. You don't stop. It's no celebrate, you got a big round or valuation. You still gotta execute >>And look it's hypercompetitive and it's brutally difficult. And our job is to try to make that a little less difficult and navigate those waters right. Where everyone's going after similar things. >>Yeah. I think as a group element too, I observe that startups that I, I meet through the APN has been interesting because they feel part of AWS. Yeah, totally. As a group of community, as a vibe there. Um, I know they're hustling, they're trying to make things happen. But at the same time, Amazon throws a huge halo effect. I mean, that's a huge factor. I mean, yeah. You guys are the number one cloud in the business, the growth in every sector is booming. Yeah. And if you're a startup, you don't have that luxury yet. And look at companies like snowflake, they're built on top of AWS. Yeah. I mean, people are winning by building on AWS. >>Yeah. And our, our, our program really validates their technology first. So we have, what's called a foundation's technical review that we put all of our startups through before we go to market. So that when enterprise customers are looking at startup technology, they know that it's already been vetted. And, um, to take that a step further and help these partners differentiate, we use programs like the competency programs, the DevOps compet, the, the security competency, which continues to help, um, provide sort of a platform for these startups, help them differentiate. And also there's go to market benefits that are associated with that. >>Okay. So let me ask the, the question that's probably on everyone's mind, who's watching. Certainly I asked this a lot. There's a lot of companies startups out there who makes the, is there a criteria? Oh God, it's not like his sports team or anything, but like sure. Like there's activate program, which is like, there's hundreds of thousands of startups out there. Not everyone is at the APN. Right? Correct. So ISVs again, that's a whole nother, that's a more mature partner that might have, you know, huge market cap or growth. How do you guys focus? How do you guys focus? I mean, you got a good question, you know, a thousand flowers blooming all the time. Is there a new way you guys are looking at it? I know there's been some talk about restructure or, or new focus. What's the focus. >>Yeah. It's definitely not an easy task by any means. Um, but you know, I recently took over this role and we're really trying to establish focus areas, right. So obviously a lot of the fees that we look after our infrastructure ISVs, that's what we do. Uh, and so we have very specific pods that look after different type of partners. So we've got a security pod, we've got a DevOps pod, we've got core infrastructure, et cetera. And really we're trying to find these ISVs that can solve, uh, really interesting AWS customer challenges. >>So you guys have a deliberate, uh, focus on these pillars. So what infrastructure, >>Security, DevOps, and data and analytics, and then line of business >>Line of business line, like web marketing >>Solutions, business apps, >>Business, this owner type thing. Exactly. >>Yeah, exactly. >>So solutions there. Yeah. More solutions and the other ones are like hardcore. So infrastructure as well, like storage, backup, ransomware of stuff, or, >>Uh, storage, networking. >>Okay. Yeah. The classic >>Database, et cetera. Right. >>And so there's teams on each pillar. >>Yep. So I think what's, what's fascinating for the startup that we cover is that they've got, they truly have support from a build market sell perspective. Right. So you've got someone who's technical to really help them get the technology, figured out someone to help them get the marketing message dialed and spread, and then someone to actually do the co-sell, uh, day to day activities to help them get in front of customers. >>Probably the number one request that we always ask for Amazon is can we waste that sock report? Oh, download it, the console, which we use all the time. Exactly. But security's a big deal. I mean, you know, SREs are evolving, that role of DevOps is taking on dev SecOps. Um, I, I could see a lot of customers having that need for a relationship to move things faster. Do you guys provide like escalation or is that a part of a service or not, not part of a, uh, >>Yeah, >>So the partner development manager can be an escalation point. Absolutely. Think of them as an extension of your business inside of AWS. >>Great. And you guys how's that partner managers, uh, measure >>On those three pillars. Right. Got it. Are we billing, building valuable use cases? So product development go to market, so go to market activities, think blog, posts, webinars, case studies, so on and so forth. And then co-sell not only are we helping these partners win their current opportunities that they are sourcing, but can we also help them source net new deals? Yeah. Right. That's >>Very important. I mean, top asked from the partners is get me in front of customers. Right. Um, not an easy task, but that's a huge goal of ours to help them grow their top >>Line. Right. Yeah. In fact, we had some interviews here on the cube earlier talking about that dynamic of how enterprise customers are buying. And it's interesting, a lot more POCs. I have one partner here that you guys work with, um, on observability, they got a huge POC with capital one mm-hmm <affirmative> and the enterprises are engaging the startups and bringing them in. So the combination of open source software enterprises are leaning into that hard and bringing young growing startups in mm-hmm <affirmative>. Yep. So I could see that as a huge service that you guys can bring people in. >>Right. And they're bringing massively differentiated technology to the table. Mm-hmm <affirmative> the challenge is they just might not have the brand recognition that the big guys have. And so that it's our job is how do you get that great tech in front of the right situations? >>Okay. So my next question is about the show here, and then we'll talk globally. So here in San Francisco sure. You know, Silicon valley bay area, San Francisco bay area, a lot of startups, a lot of VCs, a lot of action. Mm-hmm <affirmative> so probably a big market for you guys. Yeah. So what's exciting here in SF and then outside SF, you guys have a global program, you see any trends that are geography based or is it sure areas more mature? There's certain regions that are better. I mean, I just interviewed a company here that's doing, uh, AWS edge really well in these cases. It's interesting that these, the partners are filling a lot of holes and gaps in the opportunities with AWS. So what's exciting here. And then what's the global perspective. >>Yeah, totally. So obviously a ton of partners, I, from the bay area that we support. Um, but we're seeing a lot of really interesting technology coming out of AMEA specifically. Yeah. Uh, and making a lot of noise here in the United States, which is great. Um, and so, you know, we definitely have that global presence and, and starting to see super differentiated technology come out of those regions. >>Yeah. Especially Tel Aviv. Yeah. >>Amy real quick, before you get in the surge. It's interesting. The VC market in, in Europe is hot. Yeah. They've got a lot of unicorns coming in. We've seen a lot of companies coming in. They're kind of rattling their own, you know, cage right now. Hey, look at us. We'll see if they crash, you know, but we don't see that happening. I mean, people have been projecting a crash now in, in the startup ecosystem for at least a year. It's not crashing. In fact, funding's up. >>Yeah. The pandemic was hard on a lot of startups for sure. Yeah. Um, but what we've seen is many of these startups, they, as quickly as they can grow, they can also pivot as, as, as well. Um, and so I've actually seen many of our startups grow through the pandemic because their use cases are helping customers either save money, become more operationally efficient and provide value to leadership teams that need more visibility into their infrastructure during a pandemic. >>It's an interesting point. I talked to Andy jazzy and Adam Leski both say the same thing during the pandemic necessity, the mother of all invention. Yep. And startups can move fast. So with that, you guys are there to assist if I'm a startup and I gotta pivot cuz remember iterate and pivot, iterate and pivot. So you get your economics, that's the playbook of the ventures and the models. >>Exactly. How >>Do you guys help me do that? Give me an example of walk me through, pretend me I'm a startup. Hey, I am on the cloud. Oh my God. Pandemic. They need video conferencing. Hey cube. Yeah. What do I need? Surge? What, what do I do? >>That's a good question. First thing is just listen. Yeah. I think what we have to do is a really good job of listening to the partner. Um, what are their needs? What is their problem statement and where do they want to go at the end of the day? Um, and oftentimes because we've worked with so many successful startups, they have come out of our program. We have, um, either through intuition or a playbook, determined what is gonna be the best path forward and how do we get these partners to stop focusing on things that will eventually, um, just be a waste of time yeah. And, or not provide, or, you know, bring any fruit to the table, which, you know, essentially revenue. >>Well, we love star rights here in the cube because one, um, they have good stories. They're oil and cutting edge, always pushing the envelope and they're kind of disrupting someone else. Yeah. And so they have an opinion. They don't mind sharing on camera. So love talking to startups. We love working with you guys on our startup showcases startups.com. Check out AWS startups.com and you got the showcases, uh, final. We I'll give you guys the last word. What's the bottom line bumper sticker for AP the global APN program. Summarize the opportunity for startups, what you guys bring to the table and we'll close it out. Totally start >>With you. Yeah. I think the AWS global startup program's here to help companies truly accelerate their business full stop. Right. And that's what we're here for. I love it. >>It's a good way to, it's a good way to put it Dito. >>Yeah. All right, sir. Thanks for coming on. Thanks John. Great to see you love working with you guys. Hey, startups need help. And the growing and huge market opportunities, the shift cloud scale data engineering, security infrastructure, all the markets are exploding in growth because of the digital transformation of the realities here. Open source and cloud all making it happen here in the cube in San Francisco, California. I'm John furrier, your host. Thanks for watching >>John. >>Hello and welcome back to the cubes live coverage here in San Francisco, California for AWS summit, 2022. I'm John for host of the cube. Uh, two days of coverage, AWS summit, 2022 in New York city. Coming up this summer, we'll be there as well at events are back. The cube is back of course, with the cube virtual cube hybrid, the cube.net, check it out a lot of content this year, more than ever, a lot more cloud data cloud native, modern applic is all happening. Got a great guest here. Jeremy Burton, Cub alumni, uh, CEO of observe Inc in the middle of all the cloud scale, big data observability Jeremy. Great to see you. Thanks >>Always great to come and talk to you on the queue, man. It's been been a few years, so, >>Um, well you, you got your hands. You're in the trenches with great startup, uh, good funding, great board, great people involved in the observability hot area, but also you've been a senior executive president of Dell, uh, EMC, uh, 11 years ago you had a, a vision and you actually had an event called cloud meets big data. Um, yeah. And it's here. You predicted it 11 years ago. Um, look around it's cloud meets big data. >>Yeah. I mean the, the cloud thing I think, you know, was, was probably already a thing, but the big data thing I do claim credit for, for, for sort of catching that bus out, um, you know, we, we were on the, the, the bus early and, and I think it was only inevitable. Like, you know, if you could bring the economics and the compute of cloud to big data, you, you could find out things you could never possibly imagine. >>So you're close to a lot of companies that we've been covering deeply. Snowflake obviously are involved, uh, the board level, you know, the founders, you know, the people there cloud, you know, Amazon, you know, what's going on here? Yeah. You're doing a startup as the CEO at the helm, uh, chief of observ, Inc, which is an observability, which is to me in the center of this confluence of data engineering, large scale integrations, um, data as code integrating into applic. I mean, it's a whole nother world developing, like you see with snowflake, it means snowflake is super cloud as we call it. So a whole nother wave is here. What's your, what's this wave we're on what's how would you describe the wave? >>Well, a couple of things, I mean, people are, I think riding more software than, than ever fall. Why? Because they've realized that if, if you don't take your business online and offer a service, then you become largely irrelevant. And so you you've got a whole set of new applications. I think, I think more applications now than any point. Um, not, not just ever, but the mid nineties, I always looked at as the golden age of application development. Now back then people were building for windows. Well, well now they're building for things like AWS is now the platform. Um, so you've got all of that going on. And then at the same time, the, the side effect of these applications is they generate data and lots of data and the, you know, the sort of the transactions, you know, what you bought today or something like that. But then there's what we do, which is all the telemetry data, all the exhaust fumes. And I think people really are realizing that their differentiation is not so much their application. It's their understanding of the data. Can, can I understand who my best customers are, what I sell today. If people came to my website and didn't buy, then I not, where did they drop off all of that they wanna analyze. And, and the answers are all in the data. The question is, can you understand it >>In our last startup showcase, we featured data as code. One of the insights that we got out of that I wanna get your opinion on our reaction to is, is that data used to be put into a data lake and turns into a data swamp or throw into the data warehouse. And then we'll do some query, maybe a report once in a while. And so data, once it was done, unless it was real time, even real time was not good anymore after real time. That was the old way. Now you're seeing more and more, uh, effort to say, let's go look at the data cuz now machine learning is getting better. Not just train once mm-hmm <affirmative> they're iterating. Yeah. This notion of iterating and then pivoting, iterating and pivoting. Yeah, that's a Silicon valley story. That's like how startups work, but now you're seeing data being treated the same way. So now you have another, this data concept that's now yeah. Part of a new way to create more value for the apps. So this whole, this whole new cycle of >>Yeah. >>Data being reused and repurposed and figured out and >>Yeah, yeah. I'm a big fan of, um, years ago. Uh, uh, just an amazing guy, Andy McAfee at the MIT C cell labs I spent time with and he, he had this line, which still sticks to me this day, which is look I'm I'm. He said I'm part of a body, which believes that everything is a matter of data. Like if you, of enough data, you can answer any question. And, and this is going back 10 years when he was saying these kind of things and, and certainly, you know, research is on the forefront. But I, I think, you know, starting to see that mindset of the, the sort of MIT research be mainstream, you know, in enterprises, they they're realizing that yeah, it is about the data. You know, if I can better understand my data better than my competitor than I've got an advantage. And so the question is is, is how, what, what technologies and what skills do I need in my organization to, to allow me to do that. So >>Let's talk about observing you the CEO of, okay. Given you've seen the wave before you're in the front lines of observability, which again is in the center of all this action what's going on with the company. Give a quick minute to explain, observe for the folks who don't know what you guys do. What's the company doing? What's the funding status, what's the product status and what's the customer status. Yeah. >>So, um, we realized, you know, a handful of years ago, let's say five years ago that, um, look, the way people are building applications is different. They they're way more functional. They change every day. Uh, but in some respects they're a lot more complicated. They're distributed. They, you know, microservices architectures and when something goes wrong, um, the old way of troubleshooting and solving problems was not gonna fly because you had SA so much change going into production on a daily basis. It was hard to tell like where the problem was. And so we thought, okay, it's about time. Somebody looks at the exhaust fumes from this application and all the telemetry data and helps people troubleshoot and make sense of the problems that they're seeing. So, I mean, that's observability, it's actually a term that goes back to the 1960s. It was a guy called, uh, Rudolph like, like everything in tech, you know, it's, it's a reinvention of, of something from years gone by. >>But, um, there's a guy called, um, Rudy Coleman in 1960s, kinder term. And, and, and the term was been able to determine the state of a system by looking at its external outputs. And so we've been going on this for, uh, the best part of the all years now. Um, it took us three years just to build the product. I think, I think what people don't appreciate these days often is the barrier to entry in a lot of these markets is quite high. You, you need a lot of functionality to have something that's credible with a customer. Um, so yeah, this last year we, we, we did our first year selling, uh, we've got about 40 customers now. <affirmative> um, we just we've got great investors for the hill ventures. Uh, I mean, Mike SP who was, you know, the, the guy who was the, really, the first guy in it snowflake and the, the initial investor were fortunate enough to, to have Mike on our board. And, um, you know, part of the observed story yeah. Is closely knit with snowflake because all of that time data know we, we still are in there. >>So I want to get, uh, >>Yeah. >>Pivot to that. Mike Pfizer, snowflake, Jeremy Burton, the cube kind of, kind of same thinking this idea of a super cloud or what snowflake became snowflake is massively successful on top of AWS. Mm-hmm <affirmative> and now you're seeing startups and companies build on top of snowflake. Yeah. So that's become an entrepreneurial story that we think that to go big in the cloud, you can have a cloud on a cloud, uh, like as Jerry, Jerry Chan and Greylock calls it castles in the cloud where there are moats in the cloud. So you're close to it. I know you're doing some stuff with snowflake. So a startup, what's your view on building on top of say a snowflake or an AWS, because again, you gotta go where the data is. You need all the data. >>Yeah. So >>What's your take on that? >>I mean, having enough gray hair now, um, you know, again, in tech, I think if you wanna predict the future, look at the past. And, uh, you know, to many years ago, 25 years ago, I was at a, a smaller company called Oracle and an Oracle was the database company. And, uh, their, their ambition was to manage all of the world's transactional data. And they built on a platform or a couple of platforms, one, one windows, and the other main one was Solaris. And so at that time, the operator and system was the platform. And, and then that was the, you know, ecosystem that you would compete on top of. And then there were companies like SAP that built applications on top of Oracle. So then wind the clock forward 25 years gray hairs. <laugh> the platform, isn't the operating system anymore. The platform is AWS, you know, Google cloud. I gotta probably look around if I say that in. Yeah. It's >>Okay. But hyperscale, yeah. CapX built out >>That is the new platform. And then snowflake comes along. Well, their aspiration is to manage all of the, not just human generator data, but machine generated data in the world of cloud. And I think they they've done an amazing job doing for the, I'd say, say the, the big data world, what Oracle did for the relational data world, you know, way back 25 years ago. And then there are folks like us come along and, and of course my ambition would be, look, if, if we can be as successful as an SAP building on top of snow snowflake, uh, as, as they were on top of Oracle, then, then we'd probably be quite happy. >>So you're building on top of snowflake. >>We're building on top of snowflake a hundred percent. And, um, you know, I've had folks say to me, well, aren't you worried about that? Isn't that a risk? It's like, well, that that's a risk. You >>Still on the board. >>Yeah. I'm still on the board. Yeah. That that's a risk I'm prepared to take <laugh> I am long on snowflake you, >>Well, you're in a good spot. Stay on the board, then you'll know what's going on. Okay. No know just doing, but the, this is a real dynamic. It is. It's not a one off it's. >>Well, and I do believe as well that the platform that you see now with AWS, if you look at the revenues of AWS is an order of magnitude more than Microsoft was 25 years ago with windows mm-hmm <affirmative>. And so I believe the opportunity for folks like snowflake and folks like observe it's an order of magnitude more than it was for the Oracle and the SAPs of the old >>World. Yeah. And I think this is really, I think this is something that this next generation of entrepreneurship is the go big scenario is you gotta be on a platform. Yeah. >>It's quite >>Easy or be the platform, but it's hard. There's only like how many seats are at that table left. >>Well, value migrates up over time. So, you know, when the cloud thing got going, there were probably 10, 20, 30, you know, Rackspace and there's 1,000,001 infrastructure, a service platform as a service, my, my old, uh, um, employee EMC, we had pivotal, you know, pivotal was a platform as a service. You don't hear so much about it, these, but initially there's a lot of players and then it consolidates. And then to, to like extract, uh, a real business, you gotta move up, you gotta add value, you gotta build databases, then you gotta build applications. So >>It's interesting. Moving from the data center of the cloud was a dream for starters. Cause then if the provision, the CapEx, now the CapEx is in the cloud. Then you build on top of that, you got snowflake you on top of that, the >>Assumption is almost that compute and storage is free. I know it's not quite free. Yeah. It's >>Almost free, >>But, but you can, you know, as an application vendor, you think, well, what can I do if I assume compute and storage is free, that's the mindset you've gotta get into. >>And I think the platform enablement to value. So if I'm an entrepreneur, I'm gonna get a serious, multiple of value in what I'm paying. Yeah. Most people don't even blanket their Avis pills unless they're like massively huge. Yeah. Then it's a repatriation question or whatever discount question, but for most startups or any growing company, the Amazon bill should be a small factor. >>Yeah. I mean, a lot of people, um, ask me like, look, you're building on snowflake. Um, you, you know, you are, you are, you're gonna be, you're gonna be paying their money. How, how, how, how does that work with your business model? If you're paying them money, you know, do, do you have a viable business? And it's like, well, okay. I, we could build a database as well in observe, but then I've got half the development team working on in that will never be as good as snowflake. And so we made the call early on that. No, no, we, we wanna innovate above the database. Yeah. Right. Snowflake are doing a great job of innovating on the database and, and the same is true of something like Amazon, like, like snowflake could have built their own cloud and their own platform, but they didn't. >>Yeah. And what's interesting is that Dave <inaudible> and I have been pointing this out and he's actually more on snowflake. I I've been looking at data bricks, um, and the same dynamics happening, the proof is the ecosystem. Yeah. I mean, if you look at Snowflake's ecosystem right now and data bricks it's exploding. Right. I mean, the shows are selling out the floor. Space's book. That's the old days at VMware. Yeah. The old days at AWS >>One and for snowflake and, and any platform provider, it's a beautiful thing. You know, we build on snowflake and we pay them money. They don't have to sell to us. Right. And we do a lot of the support. And so the, the economics work out really, really well. If you're a platform provider and you've got a lot of ecosystems. >>Yeah. And then also you get, you get a, um, a trajectory of, uh, economies of scale with the institutional knowledge of snowflake integrations, right. New products. You're scaling that function with the, >>Yeah. I mean, we manage 10 petabytes of data right now. Right. When I, when I, when I arrived at EMC in 2010, we had, we had one petabyte customer. And, and so at observe, we've been only selling the product for a year. We have 10 petabytes of data under management. And so been able to rely on a platform that can manage that is invaluable, >>You know, but Jeremy Greek conversation, thanks for sharing your insights on the industry. Uh, we got a couple minutes left. Um, put a plug in for observe. What do you guys, I know you got some good funding, great partners. I don't know if you can talk about your, your, your POC customers, but you got a lot of high ends folks that are working with you. You getting traction. Yeah. >>Yeah. >>Scales around the corner. Sounds like, are you, is that where you are scale? >>Got, we've got a big announcement coming up in two or weeks. We've got, we've got new funding, um, which is always great. Um, the product is, uh, really, really close. I think, as a startup, you always strive for market fit, you know, which is at which point can you just start hiring salespeople? And the revenue keeps going. We're getting pretty close to that right now. Um, we've got about 40 SaaS companies run on the platform. They're almost all AWS Kubernetes, uh, which is our sweet spot to begin with, but we're starting to get some really interesting, um, enterprise type customers. We're, we're, you know, F five networks we're POC in right now with capital one, we got some interest in news around capital one coming up. I, I can't share too much, uh, but it's gonna be exciting. And, and like I saids hill continued to, to, to stick, >>I think capital one's a big snowflake customer as well. Right. They, >>They were early in one of the things that attracted me to capital one was they were very, very good with snowflake early on. And, and they put snowflake in a position in the bank where they thought that snowflake could be successful. Yeah. And, and today that, that is one of Snowflake's biggest accounts. >>So capital one, very innovative cloud, obviously AIOS customer and very innovative, certainly in the CISO and CIO, um, on another point on where you're at. So you're, Prescale meaning you're about to scale, right? So you got POCs, what's that trick GE look like, can you see around the corner? What's, what's going on? What's on, around the corner. That you're, that you're gonna hit the straight and narrow and, and gas it >>Fast. Yeah. I mean, the, the, the, the key thing for us is we gotta get the product. Right. Um, the nice thing about having a guy like Mike Pfizer on the board is he doesn't obsess about revenue at this stage is questions that the board are always about, like, is the product, right? Is the product right? Is the product right? If you got the product right. And cuz we know when the product's right, we can then scale the sales team and, and the revenue will take care of itself. Yeah. So right now all the attention is on the product. Um, the, this year, the exciting thing is we were, we're adding all the tracing visualizations. So people will be able to the kind of things that back in the day you could do with the new lakes and, and AppDynamics, the last generation of, of APM tools, you're gonna be able to do that within observe. And we've already got the logs and the metrics capability in there. So for us, this year's a big one, cuz we sort of complete the trifecta, you know, the, the logs, >>What's the secret sauce observe. What if you had the, put it into a, a sentence what's the secret sauce? I, >>I, I think, you know, an amazing founding engineering team, uh, number one, I mean, at the end of the day, you have to build an amazing product and you have to solve a problem in a different way. And we've got great long term investors. And, and the biggest thing our investors give is actually it's not just money. It gives us time to get the product, right. Because if we get the product right, then we can get the growth. >>Got it. Final question. Why I got you here? You've been on the enterprise business for a long time. What's the buyer landscape out there. You got people doing POCs on capital one scale. So we know that goes on. What's the appetite at the buyer side for startups and what are their requirements that you're seeing? Uh, obviously we're seeing people go in and dip into the startup pool because new ways to refactor their business restructure. So a lot happening in cloud. What's the criteria. How are enterprises engaging in with startups? >>Yeah. I mean, enterprises, they know they've gotta spend money transforming the business. I mean, this was, I almost feel like my old Dell or EMC self there, but, um, what, what we were saying five years ago is happening. Um, everybody needs to figure out out a way to take their, this to this digital world. Everybody has to do it. So the nice thing from a startup standpoint is they know at times they need to risk or, or take a bet on new technology in order to, to help them do that. So I think you've got buyers that a have money, uh, B prepared to take risks and it's, it's a race against time to, you know, get their, their offerings in this. So a new digital footprint, >>Final, final question. What's the state of AWS. Where do you see them going next? Obviously they're continuing to be successful. How does cloud 3.0, or they always say it's day one, but it's more like day 10. Uh, but what's next for Aw. Where do they go from here? Obviously they're doing well. They're getting bigger and bigger. >>Yeah. They're, they're, it's an amazing story. I mean, you know, we we're, we're on AWS as well. And so I, I think if they keep nurturing the builders in the ecosystem, then that is their superpower. They, they have an early leads. And if you look at where, you know, maybe the likes of Microsoft lost the plot in the, in the late it was, they stopped, uh, really caring about developers and the folks who were building on top of their ecosystem. In fact, they started buying up their ecosystem and competing with people in their ecosystem. And I see with AWS, they, they have an amazing head start and if they did more, you know, if they do more than that, that's, what's gonna keep the jut rolling for many years to come. Yeah, >>They got the silicone and they got the staff act, developing Jeremy Burton inside the cube, great resource for commentary, but also founding with the CEO of a company called observing in the middle of all the action on the board of snowflake as well. Um, great start. Thanks for coming on the cube. >>Always a pleasure. >>Okay. Live from San Francisco to cube. I'm John for your host. Stay with us more coverage from San Francisco, California after the short break. >>Hello. Welcome back to the cubes coverage here live in San Francisco, California. I'm John furrier, host of the cubes cube coverage of AWS summit 2022 here in San Francisco. We're all the developers of the bay area at Silicon valley. And of course, AWS summit in New York city is coming up in the summer. We'll be there as well. SF and NYC cube coverage. Look for us. Of course, reinforcing Boston and re Mars with the whole robotics AI thing, all coming together. Lots of coverage stay with us today. We've got a great guest from Deibel VC. John Skoda, founding partner, entrepreneurial venture is a venture firm. Your next act, welcome to the cube. Good to see you. >>Good to see you, Matt. I feel like it's been forever since we've been able to do something in person. Well, >>I'm glad you're here because we run into each other all the time. We've known each other for over a decade. Um, >><affirmative>, it's been at least 10 years now, >>At least 10 years more. And we don't wanna actually go back as frees back, uh, the old school web 1.0 days. But anyway, we're in web three now. So we'll get to that in >>Second. We, we are, it's a little bit of a throwback to the path though, in my opinion, >><laugh>, it's all the same. It's all distributed computing and software. We ran each other in cube con you're investing in a lot of tech startup founders. Okay. This next level, next gen entrepreneurs have a new makeup and it's software. It's hardcore tech in some cases, not hardcore tech, but using software is take old something old and make it better, new, faster. <laugh>. So tell us about Deibel what's the firm. I know you're the founder, uh, which is cool. What's going on. Explain >>What you're doing. I mean, you remember I'm a recovering entrepreneur, right? So of course I, I, I, >>No, you're never recovering. You're always entrepreneur >>Always, but we are also always recovering. So I, um, started my first company when I was 24. If you remember, before there was Facebook and friends, there was instant messaging. People were using that product at work every day, they were creating a security vulnerability between their network and the outside world. So I plugged that hole and built an instant messaging firewall. It was my first company. The company was called, I am logic and we were required by Symantec. Uh, then spent 12 years investing in the next generation of our companies, uh, early investor in open source companies and cloud companies and spent a really wonderful 12 years, uh, at a firm called NEA. So I, I feel like my whole life I've been either starting enterprise software companies or helping founders start enterprise software companies. And I'll tell you, there's never been a better time than right now to start enter price software company. >>So, uh, the passion for starting a new firm was really a recognition that founders today that are starting in an enterprise software company, they, they tend to be, as you said, a more technical founder, right? Usually it's a software engineer or a builder mm-hmm <affirmative>, uh, they are building products that are serving a slightly different market than what we've traditionally seen in enterprise software. Right? I think traditionally we've seen it buyers or CIOs that have agendas and strategies, which, you know, purchased software that has traditionally bought and sold tops down. But, you know, today I think the most successful enterprise software companies are the ones that are built more bottoms up and have more technical early opts. And generally speaking, they're free to use. They're free to try. They're very commonly community source or open source companies where you have a large technical community that's supporting them. So there's a, there's kind of a new normal now I think in great enterprise software. And it starts with great technical founders with great products and great and emotions. And I think there's no better place to, uh, service those people than in the cloud and uh, in, in your community. >>Well, first of all, congratulations, and by the way, you got a great pedigree and great background, super smart admire of your work and your, and, and your founding, but let's face it. Enterprise is hot because digital transformation is all companies. The is no, I mean, consumer is enterprise. Now everything is what was once a niche. No, I won't say niche category, but you know, not for the faint of heart, you know, investors, >>You know, it's so funny that you say that enterprise is hot because you, and I feel that way now. But remember, like right now, there's also a giant tech in VC conference in Miami <laugh> it's covering cryptocurrencies and FCS and web three. So I think beauty is definitely in the eye of the beholder <laugh> but no, I, I will tell you, >>Ts is one big enterprise, cuz you gotta have imutability you got performance issues. You have, I IOPS issues. Well, and, >>And I think all of us here that are, uh, maybe students of history and have been involved in, open in the cloud would say that we're, you know, much of what we're doing is, uh, the predecessors of the web web three movement. And many of us I think are contributors to the web three movement. >>The hype is definitely that three. >>Yeah. But, but >>You know, for >>Sure. Yeah, no, but now you're taking us further east to Miami. So, uh, you know, look, I think, I, I think, um, what is unquestioned with the case now? And maybe it's, it's more obvious the more time you spend in this world is this is the fastest growing part of enterprise software. And if you include cloud infrastructure and cloud infrastructure spend, you know, it is by many men over, uh, 500 billion in growing, you know, 20 to 30% a year. So it it's a, it's a just incredibly fast, >>Let's getting, let's get into some of the cultural and the, the shifts that are happening, cuz again, you, you have the luxury of being in enterprise when it was hard, it's getting easier and more cooler. I get it and more relevant, but it's also the hype of like the web three, for instance. But you know, uh, um, um, the CEO snowflake, okay. Has wrote a book and Dave Valenti and I were talking about it and uh, Frank Luman has says, there's no playbooks. We always ask the CEOs, what's your playbook. And he's like, there's no playbook, situational awareness, always Trump's playbooks. So in the enterprise playbook, oh, higher direct sales force and SAS kind of crushed the, at now SAS is being redefined, right. So what is SAS? Is snowflake a SAS or is that a platform? So again, new unit economics are emerging, whole new situation, you got web three. So to me there's a cultural shift, the young entrepreneurs, the, uh, user experience, they look at Facebook and say, ah, you know, they own all my data. You know, we know that that cliche, um, they, you know, the product. So as this next gen, the gen Z and the millennials come in and our customers and the founders, they're looking at things a little bit differently and the tech better. >>Yeah. I mean, I mean, I think we can, we can see a lot of commonalities across all successful startups and the overall adoption of technology. Uh, and, and I would tell you, this is all one big giant revolution. I call it the user driven revolution. Right. It's the rise of the user. Yeah. And you might say product like growth is currently the hottest trend in enterprise software. It's actually user like growth, right. They're one in the same. So sometimes people think the product, uh, is what is driving. You >>Just pull the >>Product through. Exactly, exactly. And so that's that I, that I think is really this revolution that you see, and, and it does extend into things like cryptocurrencies and web three and, you know, sort of like the control that is taken back by the user. Um, but you know, many would say that, that the origins of this movement maybe started with open source where users were, are contributors, you know, contributors, we're users and looking back decades and seeing how it, how it fast forward to today. I think that's really the trend that we're all writing and it's enabling these end users. And these end users in our world are developers, data engineers, cybersecurity practitioners, right. They're really the users. And they're really the, the beneficiaries and the most, you know, kind of valued people in >>This. I wanna come back to the data engineers in a second, but I wanna make a comment and get your reaction to, I have a, I'm a GenXer technically, so for not a boomer, but I have some boomer friends who are a little bit older than me who have, you know, experienced the sixties. And I've, I've been staying on the cube for probably about eight years now that we are gonna hit a digital hippie revolution, meaning a rebellion against in the sixties was rebellion against the fifties and the man and, you know, summer of love. That was a cultural differentiation from the other one other group, the predecessors. So we're kind of having that digital moment now where it's like, Hey boomers, Hey people, we're not gonna do that anymore. We hate how you organize shit. >>Right. But isn't this just technology. I mean, isn't it, isn't it like there used to be the old adage, like, you know, you would never get fired for buying IBM, but now it's like, you obviously probably would get fired if you bought IBM. And I mean, it's just like the, the, I think, I think >>It's the main for days, those renegades were breaking into Stanford, starting the home brew club. So what I'm trying to get at is that, do you see the young cultural revolution also, culturally, just, this is my identity NFTs to me speak volumes about my, I wanna associate with NFTs, not single sign on. Well, >>Absolutely. And, and I think like, I think you're hitting on something, which is like this convergence of, of, you know, societal trends with technology trends and how that manifests in our world is yes. I think like there is unquestionably almost a religion around the way in which a product is built. Right. And we can use open source, one example of that religion. Some people will say, look, I'll just never try a product in the cloud if it's not open source. Yeah. I think cloud, native's another example of that, right? It's either it's, you know, it either is cloud native or it's not. And I think a lot of people will look at a product and say, look, you know, you were not designed in the cloud era. Therefore I just won't try you. And sometimes, um, like it or not, it's a religious decision, right? It's, it's something that people just believe to be true almost without, uh, necessarily. I mean >>The decision making, let me ask you this next question. As a VC. Now you look at pitch, well, you've made a VC for many years, but you also have the founder, uh, entrepreneurial mindset, but you can get empathize with the founders. You know, hustle is a big part of the, that first founder check, right? You gotta convince someone to part with their ch their money and the first money in which you do a lot of is about believing in the person. So fing, so you make, it is hard. Now you, the data's there, you either have it cloud native, you either have the adaption or traction. So honesty is a big part of that pitch. You can't fake it. Oh, >>AB absolutely. You know, there used to be this concept of like the persona of an entrepreneur, right. And the persona of the entrepreneur would be, you know, somebody who was a great salesperson or somebody who tell a great story. You, I still think that that's important, right? It still is a human need for people to believe in narratives and stories. But having said that you're right, the proof is in the pudding, right? At some point you click download and you try the product and it does what it says it it's gonna do, or it doesn't, or it either stands up to the load test or it doesn't. And so I, I feel like in this new economy that we live in, it's a shift from maybe the storytellers and the creators to, to the builders, right. The people that know how to build great product. And in some ways the people that can build great product yeah. Stand out from the crowd. And they're the ones that can build communities around their products. And, you know, in some ways can, um, you know, kind of own more of the narrative because their products exactly >>The volume back to the user led growth. >>Exactly. And it's the religion of, I just love your product. Right. And I, I, I, um, Doug song was the founder of du security used to say, Hey, like, you know, the, the really like in today's world of like consumption based software, the user is only gonna give you 90 seconds to figure out whether or not you're a company that's easy to do business with. Right. And so you can say, and do all the things that you want about how easy you are to work with. But if the product isn't easy to install, if it's not easy to try, if it's not, if, if the, you know, it's gotta speak to >>The, speak to the user, but let me ask a question now that the people watching who are maybe entrepreneurial entrepreneur, um, masterclass here is in session. So I have to ask you, do you prefer, um, an entrepreneur to come in and say, look at John. Here's where I'm at. Okay. First of all, storytelling's fine. Whether you're an extrovert or introvert, have your style, sell the story in a way that's authentic, but do you, what do you prefer to say? Here's where I'm at? Look, I have an idea. Here's my traction. I think here's my MVP prototype. I need help. Or do you wanna just see more stats? What's the, what's the preferred way that you like to see entrepreneurs come in and engage, engage? >>There's tons of different styles, man. I think the single most important thing that every founder should know is that we, we don't invest in what things are today. We invest in what we think something will become. Right. And I think that's why we all get up in the morning and try to build something different, right? It's that we see the world a different way. We want it to be a different way, and we wanna work every single moment of the day to try to make that vision a reality. So I think the more that you can show people where you want to be, the more likely somebody is gonna align with your vision and, and want to invest in you and wanna be along for the ride. So I, I wholeheartedly believe in showing off what you got today, because eventually we all get down to like, where are we and what are we gonna do together? But, um, no, I >>Show >>The path. I think the single most important thing for any founder and VC relationship is that they have the same vision, uh, have the same vision. You can, you can get through bumps in the road, you can get through short term spills. You can all sorts of things in the middle of the journey can happen. Yeah. But it doesn't matter as much if you share the same long term vision, >>Don't flake out and, and be fashionable with the latest trends because it's over before you can get there. >>Exactly. I think many people that, that do what we do for a living will say, you know, ultimately the future is relatively easy to predict, but it's the timing that's impossible to predict. So you, you know, you sort of have to balance the, you know, we, we know that the world is going this way and therefore we're gonna invest a lot of money to try to make this a reality. Uh, but sometimes it happens in six months. Sometimes it takes six years is sometimes like 16 years. >>Uh, what's the hottest thing in enterprise that you see the biggest wave that people should pay attention to that you're looking at right now with Desel partners, Tebel dot your site. What's the big wave. What's your big >>Wave. There, there's three big trends that we invest in. And they're the, they're the only things we do day in, day out. One is the explosion and open source software. So I think many people think that all software is unquestionably moving to an open source model in some form or another yeah. Tons of reasons to debate whether or not that is gonna happen and on what timeline happening >>Forever. >>But it is, it is accelerating faster than we've ever seen. So I, I think it's, it's one big, massive wave that we continue to ride. Um, second is the rise of data engineering. Uh, I think data engineering is in and of itself now, a category of software. It's not just that we store data. It's now we move data and we develop applications on data. And, uh, I think data is in and of itself as big of a, a market as any of the other markets that we invest in. Uh, and finally, it's the gift that keeps on giving. I've spent my entire career in it. We still feel that security is a market that is under invested. It is, it continues to be the place where people need to continue to invest and spend more money. Yeah. Uh, and those are the three major trends that we run >>And security, you think we all need a dessert do over, right? I mean, do we need a do over in security or is what's the core problem? I, >>I, I keep using this word underinvested because I think it's the right way to think about the problem. I think if you, I think people generally speaking, look at cyber security as an add-on. Yeah. But if you think about it, the whole economy is moving online. And so in, in some ways like security is core to protecting the digital economy. And so it's, it shouldn't be an afterthought, right? It should be core to what everyone is doing. And that's why I think relative to the trillions of dollars that are at stake, uh, I believe the market size for cybersecurity is around 150 billion. And it still is a fraction of what we're, what >>We're and security even boom is booming now. So you get the convergence of national security, geopolitics, internet digital >>That's right. You mean arguably, right? I mean, arguably again, it's the area of the world that people should be spending more time and more money given what to stake. >>I love your thesis. I gotta, I gotta say, you gotta love your firm. Love. You're doing we're big supporters of your mission. Congratulations on your entrepreneurial venture. And, uh, we'll be, we'll be talking and maybe see a Cub gone. Uh, >>Absolutely. >>Certainly EU maybe even north America's in Detroit this year. >>Huge fan of what you guys are doing here. Thank you so much for having me on >>The show. Guess bell VC Johnson here on the cube. Check him out. Founder for founders here on the cube, more coverage from San Francisco, California. After the short break, stay with us. Everyone. Welcome to the queue here. Live in San Francisco, California for AWS summit, 2022 we're live we're back with the events. Also we're virtual. We got hybrid all kinds of events. This year, of course, 80% summit in New York city is happening this summer. We'll be there with the cube as well. I'm John. Again, John host of the cube got a great guest here. Justin Coby owner and CEO of innovative solutions. Their booth is right behind us. Justin, welcome to the cube. >>Thank you. Thank you for having me. >>So we're just chatting, uh, uh, off camera about some of the work you're doing. You're the owner of and CEO. Yeah. Of innovative. Yeah. So tell us a story. What do you guys do? What's the elevator pitch. >>Yeah. <laugh> so the elevator pitch is we are, uh, a hundred percent focused on small to midsize businesses that are moving into the cloud or have already moved to the cloud and really trying to understand how to best control, cost, security, compliance, all the good stuff, uh, that comes along with it. Um, exclusively focused on AWS and, um, you know, about 110 people, uh, based in Rochester, New York, that's where our headquarters is, but now we have offices down in Austin, Texas up in Toronto, uh, key Canada, as well as Chicago. Um, and obviously in New York, uh, you know, the, the business was never like this, uh, five years ago, um, founded in 1989, made the decision in 2018 to pivot and go all in on the cloud. And, uh, I've been a part of the company for about 18 years, bought the company about five years ago and it's been a great ride. It >>It's interesting. The manages services are interesting with cloud cause a lot of the heavy liftings done by AWS. So we had Matt on your team on earlier talking about some of the edge stuff. Yeah. But you guys are a managed cloud service. You got cloud advisory, you know, the classic service that's needed, but the demands coming from cloud migrations and application modernization and obviously data is a huge part of it. Huge. How is this factoring into what you guys do and your growth cuz you guys are the number one partner on the SMB side for edge. Yeah. For AWS, you got results coming in. Where's the, where's the forcing function. What's the pressure point. What's the demand like? >>Yeah. It's a great question. Every CEO I talk to, that's a small to midsize business. They're trying to understand how to leverage technology. It better to help either drive a revenue target for their own business, uh, help with customer service as so much has gone remote now. And we're all having problems or troubles or issues trying to hire talent. And um, you know, tech ISNT really at the, at the forefront and the center of that. So most customers are coming to us and they're like, listen, we gotta move to the cloud or we move some things to cloud and we want to do that better. And um, there's this big misnomer that when you move to the cloud, you gotta automatically modernize. Yeah. And what we try to help as many customers understand as possible is lifting and shifting, moving the stuff that you maybe currently have OnPrem and a data center to the cloud first is a first step. And then, uh, progressively working through a modernization strateg, always the better approach. And so we spend a lot of time with small to midsize businesses who don't have the technology talent on staff to be able to do >>That. Yeah. They want get set up. But then the dynamic of like latency is huge. We're seeing that edge product is a big part of it. This is not a one-off happening around everywhere. It is. And it's not, it's manufacturing, it's the physical plant or location >>Literally. >>And so, and you're seeing more IOT devices. What's that like right now from a challenge and problem statement standpoint, are the customers, not staff, is the it staff kind of old school? Is it new skills? What's the core problem you guys solve >>In the SMB space? The core issue nine outta 10 times is people get enamored with the latest and greatest. And the reality is not everything that's cloud based. Not all cloud services are the latest and greatest. Some things have been around for quite some time and are hardened solutions. And so, um, what we try to do with technology staff that has traditional on-prem, uh, let's just say skill sets and they're trying to move to a cloud-based workload is we try to help those customers through education and through some practical, let's just call it use case. Um, whether that's a proof of concept that we're doing or whether we're gonna migrate a small workload over, we try to give them the confidence to be able to not, not necessarily go it alone, but to, to, to have the, uh, the Gusto and to really have the, um, the, the opportunity to, to do that in a wise way. Um, and what I find is that most CEOs that I talk to, yeah, they're like, listen, the end of the day, I'm gonna be spending money in one place or another, whether that's OnPrem or in the cloud. I just want to know that I'm doing that in a way that helps me grow as quickly as possible status quo. I think every, every business owner knows that COVID taught us anything that status quo is, uh, is, is no. No. >>Good. How about factoring in the, the agility and speed equation? Does that come up a lot? It >>Does. I think, um, I, there's also this idea that if, uh, if we do a deep dive analysis and we really take a surgical approach to things, um, we're gonna be better off. And the reality is the faster you move with anything cloud based, the better you are. And so there's this assumption that we gotta get it right the first time. Yeah. In the cloud, if you start down your journey in one way and you realize midway that it's not the right, let's just say the right place to go. It's not like buying a piece of iron that you put in the closet and now you own it in the cloud. You can turn those services on and off. It's gives you a much higher density for making decisions and failing >>Forward. Well actually shutting down the abandoning the projects that early and not worrying about it, you got it. I mean, most people don't abandon cause like, oh, I own it. >>Exactly. And >>They get, they get used to it. Like, and then they wait too long. >>That's exactly. Yeah. >>Frog and boiling water as we used to say. So, oh, it's a great analogy. So I mean, this is a dynamic that's interesting. I wanna get more thoughts on it because like I'm a, if I'm a CEO of a company, like, okay, I gotta make my number. Yeah. I gotta keep my people motivated. Yeah. And I gotta move faster. So this is where you, I get the whole thing. And by the way, great service, um, professional services in the cloud right now are so hot because so hot, you can build it and then have option optionality. You got path decisions, you got new services to take advantage of. It's almost too much for customers. It is. I mean, everyone I talked to at reinvent, that's a customer. Well, how many announcements did am jazzy announce or Adam, you know, the 5,000 announcement or whatever. They do huge amounts. Right. Keeping track of it all. Oh, is huge. So what's the, what's the, um, the mission of, of your company. How does, how do you talk to that alignment? Yeah. Not just processes. I can get that like values as companies, cuz they're betting on you and your people. >>They are, they are, >>What's the values. >>Our mission is, is very simple. We want to help every small to midsize business leverage the power of the cloud. Here's the reality. We believe wholeheartedly. This is our vision that every company is going to become a technology company. So we go to market with this idea that every customer's trying to leverage the power of the cloud in some way, shape or form, whether they know it or don't know it. And number two, they're gonna become a tech company in the process of that because everything is so tech-centric. And so when you talk about speed and agility, when you talk about the, the endless options and the endless permutations of solutions that a customer can buy in the cloud, how are you gonna ask a team of one or two people in your, or it department to make all those decisions going it alone or trying to learn it as you go, it only gets you so far working with a partner. >>I'll just give you some perspective. We work with about a thousand small to midsize business customers. More than 50% of those customers are on our managed services. Meaning they know that we have their back Andre or the safety net. So when a customer is saying, all right, I'm gonna spend a couple thousand dollars a month in the cloud. They know that that bill, isn't gonna jump to $10,000 a month going in alone. Who's there to help protect that. Number two, if you have a security posture and let's just say you're high profile and you're gonna potentially be more vulnerable to security attack. If you have a partner, that's all offering you some managed services. Now you, again, you've got that backstop and you've got those services and tooling. We, we offer, um, seven different products, uh, that are part of our managed services that give the customer the tooling, that for them to go out and buy on their own for a customer to go out today and go buy a new Relic solution on their own. It, it would cost 'em a fortune. If >>Training alone would be insane, a factor and the cost. Yes, absolutely. Opportunity cost is huge, >>Huge, absolutely enormous training and development. Something. I think that is often, you know, it's often overlooked technologists. Typically they want to get their skills up. Yeah. They, they love to get the, the stickers and the badges and the pins, um, at innovative in 2018, when, uh, when we made the decision to go all in on the club, I said to the organization, you know, we have this idea that we're gonna pivot and be aligned with AWS in such a way that it's gonna really require us all to get certified. My executive assistant at the time looks at me. She said, even me, I said, yeah, even you, why can't you get certified? Yeah. And so we made, uh, a conscious decision. It wasn't requirement and still isn't today to make sure everybody in the company has the opportunity to become certified. Even the people that are answering the phones at the front desk >>And she could be running the Kubernetes clusters. I love it. It's amazing. >>But I'll tell you what, when that customer calls and they have a real Kubernetes issue, she'll be able to assist and get >>The right people involved. And that's a cultural factor that you guys have. So, so again, this is back to my whole point about SMBs and businesses in general, small en large, it staffs are turning over the gen Z and millennials are in the workforce. They were provisioning top of rack switches. Right. First of all. And so if you're a business, there's also the, I call the build out, um, uh, return factor, ROI piece. At what point in time as an owner or SMB, do I get the ROI? Yeah. I gotta hire a person to manage it. That person's gonna have five zillion job offers. Yep. Uh, maybe who knows? Right. I got cybersecurity issues. Where am I gonna find a cyber person? Yeah. A data compliance. I need a data scientist and a compliance person. Right. Maybe one and the same. Right. Good luck. Trying to find a data scientist. Who's also a compliance person. Yep. And the list goes on. I can just continue. Absolutely. I need an SRE to manage the, the, uh, the sock report and we can pen test. Right. >>Right. >>These are, these are >>Critical issues. This >>Is just like, these are the table stakes. >>Yeah. And, and every, every business owner's thinking about. So that's, >>That's what, at least a million in bloating, if not three or more Just to get that going. Yeah. Then it's like, where's the app. Yeah. So there's no cloud migration. There's no modernization on the app side though. Yeah. No. And nevermind AI and ML. That's >>Right. That's right. So to try to go it alone, to me, it's hard. It it's incredibly difficult. And, and the other thing is, is there's not a lot of partners, so the partner, >>No one's raising their hand boss. I'll >>Do all that >>Exactly. In it department. >>Exactly. >>Like, can we just call up, uh, you know, <laugh> our old vendor. That's >>Right. <laugh> right. Our old vendor. I like it, but that's so true. I mean, when I think about how, if I was a business owner, starting a business to today and I had to build my team, um, and the amount of investment that it would take to get those people skilled up and then the risk factor of those people now having the skills and being so much more in demand and being recruited away, that's a real, that's a real issue. And so how you build your culture around that is, is very important. And it's something that we talk about every, with every one of our small to midsize business. >>So just, I want to get, I want to get your story as CEO. Okay. Take us through your journey. You said you bought the company and your progression to, to being the owner and CEO of innovative award winning guys doing great. Uh, great bet on a good call. Yeah. Things are good. Tell your story. What's your journey? >>It's real simple. I was, uh, was a sophomore at the Rochester Institute of technology in 2003. And, uh, I knew that I, I was going to school for it and I, I knew I wanted to be in tech. I didn't know what I wanted to do, but I knew I didn't wanna code or configure routers and switches. So I had this great opportunity with the local it company that was doing managed services. We didn't call it at that time innovative solutions to come in and, uh, jump on the phone and dial for dollars. I was gonna cold call and introduce other, uh, small to midsize businesses locally in Rochester, New York go to Western New York, um, who innovative was now. We were 19 people at the time. And I came in, I did an internship for six months and I loved it. I learned more in those six months that I probably did in my first couple of years at, uh, at R I T long story short. >>Um, for about seven years, I worked, uh, to really help develop, uh, sales process and methodology for the business so that we could grow and scale. And we grew to about 30 people. And, um, I went to the owners at the time in 2010 and I was like, Hey, I'm growing the value of this business. And who knows where you guys are gonna be another five years? What do you think about making me an owner? And they were like, listen, you got long ways before you're gonna be an owner, but if you stick it out in your patient, we'll, um, we'll work through a succession plan with you. And I said, okay, there were four other individuals at the time that we're gonna also buy the business with >>Me. And they were the owners, no outside capital, >>None zero, well, 2014 comes around. And, uh, the other folks that were gonna buy into the business with me that were also working at innovative for different reasons. They all decided that it wasn't for them. One started a family. The other didn't wanna put capital in. Didn't wanna write a check. Um, the other had a real big problem with having to write a check. If we couldn't make payroll, I'm like, well, that's kind of like if we're owners, we're gonna have to like cover that stuff. <laugh> so >>It's called the pucker factor. >>Exactly. So, uh, I sat down with the CEO in early 2015, and, uh, we made the decision that I was gonna buy the three partners out, um, go through an earn out process, uh, coupled with, uh, an interesting financial strategy that wouldn't strap the business, cuz they care very much. The company still had the opportunity to keep going. So in 2016 I bought the business, um, became the sole owner. And, and at that point we, um, we really focused hard on what do we want this company to be? We had built this company to this point. Yeah. And, uh, and by 2018 we knew that pivoting all going all in on the cloud was important for us and we haven't looked back. >>And at that time, the proof points were coming clearer and clearer 2012 through 15 was the early adopters, the builders, the startups and early enterprises. Yes. The capital ones of the world. Exactly the, uh, and those kinds of big enterprises. The game don't, won't say gamblers, but ones that were very savvy. The innovators, the FinTech folks. Yep. The hardcore glass eating enterprises >>Agreed, agreed to find a small to midsize business, to migrate completely to the cloud as, as infrastructure was considered. That just didn't happen as often. Um, what we were seeing were a lot of our small to midsize business customers, they wanted to leverage cloud based backup, or they wanted to leverage a cloud for disaster recovery because it lent itself. Well, early days, our most common cloud customer though, was the customer that wanted to move messaging and collaboration. The, the Microsoft suite to the cloud and a lot of 'em dipped their toe in the water. But by 2017 we knew infrastructure was around the corner. Yeah. And so, uh, we only had two customers on eight at the time. Um, and we, uh, we, we made the decision to go all in >>Justin. Great to have you on the cube. Thank you. Let's wrap up. Uh, tell me the hottest product that you have. Is it migrations? Is the app modernization? Is it data? What's the hot product and then put a plug in for the company. Awesome. >>So, uh, there's no question. Every customer is looking to migrate workloads and try to figure out how to modernize for the future. We have very interesting, sophisticated yet elegant funding solutions to help customers with the cash flow, uh, constraints that come along with those migrations. So any SMB that's thinking about migrating to the cloud, they should be talking innovative solutions. We know how to do it in a way that allows those customers not to be cash strapped and gives them an opportunity to move forward in a controlled, contained way so that they can modernize. >>So like insurance, basically for them not insurance class in the classic sense, but you help them out on the, on the cash exposure. >>Absolutely. We are known for that and we're known for being creative with those customers, empathetic to where they are in their journey. And >>That's the cloud upside is all about doubling down on the variable wind. That's right. Seeing the value and doubling down on it. Absolutely not praying for it. Yeah. <laugh> all right, Justin. Thanks for coming on. You really appreciate it. Thank >>You very much for having >>Me. Okay. This is the cube coverage here live in San Francisco, California for AWS summit, 2022. I'm John for your host. Thanks for watching with back with more great coverage for two days after this short break >>Live on the floor in San Francisco for 80 west summit, I'm John ferry, host of the cube here for the next two days, getting all the action we're back in person. We're at AWS reinvent a few months ago. Now we're back events are coming back and we're happy to be here with the cube, bringing all the action. Also virtual, we have a hybrid cube, check out the cube.net, Silicon angle.com for all the coverage. After the event. We've got a great guest ticketing off here. Matthew Park, director of solutions, architecture with innovation solutions. The booth is right here. Matthew, welcome to the cube. >>Thank you very much. I'm glad >>To be here. So we're back in person. You're from Tennessee. We were chatting before you came on camera. Um, it's great to have to be back through events. >>It's amazing. This is the first, uh, summit I've been to and what two, three years. >>It's awesome. We'll be at the, uh, New York as well. A lot of developers and a big story this year is as developers look at cloud going distributed computing, you got on premises, you got public cloud, you got the edge. Essentially the cloud operations is running everything dev sec ops, everyone kind of sees that you got containers, you got Kubernetes, you got cloud native. So the, the game is pretty much laid out. Mm. And the edge is with the actions you guys are number one, premier partner at SMB for edge. >>That's right. >>Tell us about what you guys doing at innovative and, uh, what you do. >>That's right. Uh, so I'm the director of solutions architecture. Uh, me and my team are responsible for building out the solutions that are around, especially the edge public cloud out for us edge is anything outside of an AWS availability zone. Uh, we are deploying that in countries that don't have AWS infrastructure in region. They don't have it. Uh, give >>An example, >>Uh, example would be Panama. We have a customer there that, uh, needs to deploy some financial tech data and compute is legally required to be in Panama, but they love AWS and they want to deploy AWS services in region. Uh, so they've taken E EKS anywhere. We've put storage gateway and, uh, snowball, uh, in region inside the country and they're running their FinTech on top of AWS services inside Panama. >>You know, what's interesting, Matthew is that we've been covering Aw since 2013 with the cube about their events. And we watched the progression and jazzy was, uh, was in charge and then became the CEO. Now Adam Slosky is in charge, but the edge has always been that thing they've been trying to, I don't wanna say, trying to avoid, of course, Amazon would listen to customers. They work backwards from the customers. We all know that. Uh, but the real issue was they were they're bread and butters EC two and S three. And then now they got tons of services and the cloud is obviously successful and seeing that, but the edge brings up a whole nother level. >>It does >>Computing. It >>Does. >>That's not central lies in the public cloud. Now they got regions. So what is the issue with the edge what's driving? The behavior. Outpost came out as a reaction to competitive threats and also customer momentum around OT, uh, operational technologies. And it merging. We see with the data at the edge, you got five GM having. So it's pretty obvious, but there was a slow transition. What was the driver for the <affirmative> what's the driver now for edge action for AWS >>Data is the driver for the edge. Data has gravity, right? And it's pulling compute back to where the customer's generating that data and that's happening over and over again. You said it best outpost was a reaction to a competitive situation. Whereas today we have over fit 15 AWS edge services, and those are all reactions to things that customers need inside their data centers on location or in the field like with media companies. >>Outpost is interesting. We always used to riff on the cube, uh, cuz it's basically Amazon in a box, pushed in the data center, uh, running native, all the stuff, but now cloud native operations are kind of become standard. You're starting to see some standard Deepak sings group is doing some amazing work with open source Rauls team on the AI side, obviously, uh, you got SW who's giving the keynote tomorrow. You got the big AI machine learning big part of that edge. Now you can say, okay, outpost, is it relevant today? In other words, did outpost do its job? Cause EKS anywhere seems to be getting a lot of momentum. You see low the zones, the regions are kicking ass for Amazon. This edge piece is evolving. What's your take on EKS anywhere versus say outpost? >>Yeah, I think outpost did its job. It made customers that were looking at outpost really consider, do I wanna invest in this hardware? Do I, do I wanna have, um, this outpost in my data center, do I wanna manage this over the long term? A lot of those customers just transitioned to the public cloud. They went into AWS proper. Some of those customers stayed on prem because they did have use cases that were, uh, not a good fit for outpost. They weren't a good fit. Uh, in the customer's mind for the public AWS cloud inside an availability zone. Now what's happening is as AWS is pushing these services out and saying, we're gonna meet you where you are with 5g. We're gonna meet you where you are with wavelength. We're gonna meet you where you are with EKS anywhere. Uh, I think it has really reduced the amount of times that we have conversations about outposts and it's really increased. We can deploy fast. We don't have to spin up outpost hardware. We can go deploy EKS anywhere in your VMware environment and it's increasing the speed of adoption >>For sure. So you guys are making a lot of good business decisions around managed cloud service. Innovative does that. You have the cloud advisory, the classic professional services for the specific edge piece and, and doing that outside of the availability zones and regions for AWS, um, customers in, in these new areas that you're helping out are they want cloud, like they want to have modernization a modern applications. Obviously they got data machine learning and AI, all part of that. What's the main product or, or, or gap that you're filling for AWS, uh, outside of their available ability zones or their regions that you guys are delivering. What's the key is it. They don't have a footprint. Is it that it's not big enough for them? What's the real gap. What's why, why are you so successful? >>So what customers want when they look towards the cloud is they want to focus on, what's making them money as a business. They wanna focus on their applications. They want focus on their customers. So they look towards AWS cloud and say, AWS, you take the infrastructure. You take, uh, some of the higher layers and we'll focus on our revenue generating business, but there's a gap there between infrastructure and revenue generating business that innovative slides into, uh, we help manage the AWS environment. We help build out these things in local data centers for 32 plus year old company, we have traditional on-premises people that know about deploying hardware that know about deploying VMware to host EKS anywhere. But we also have most of our company totally focused on the AWS cloud. So we're filling that gap in helping deploy these AWS services, manage them over the long term. So our customers can go to just primarily and totally focusing on their revenue generating business. >>So basically you guys are basically building AWS edges, >>Correct? >>For correct companies, correct? Mainly because the, the needs are there, you got data, you got certain products, whether it's, you know, low latency type requirements, right. And then they still work with the regions, right. It's all tied together, right. Is that how it works? Right. >>And, and our customers, even the ones in the edge, they also want us to build out the AWS environment inside the availability zone, because we're always gonna have a failback scenario. If we're gonna deploy FinTech in the Caribbean, we're gonna talk about hurricanes and gonna talk about failing back into the AWS availability zones. So innovative is filling that gap across the board, whether it be inside the AWS cloud or on the AWS edge. >>All right. So I gotta ask you on the, since you're at the edge in these areas, I won't say underserved, but developing areas where now have data, you have applications that are tapping into that, that requirement. It makes total sense. We're seeing across the board. So it's not like it's, it's an outlier it's actually growing. Yeah. There's also the crypto angle. You got the blockchain. Are you seeing any traction at the edge with blockchain? Because a lot of people are looking at the web three in these areas like Panama, you mentioned FinTech in, in the islands. There are a lot of, lot of, lot of web three happening. What's your, what's your view on the web three world right now, relative >>To we, we have some customers actually deploying crypto, especially, um, especially in the Caribbean. I keep bringing the Caribbean up, but it's, it's top of my mind right now we have customers that are deploying crypto. A lot of, uh, countries are choosing crypto underly parts of their central banks. Yeah. Um, so it's, it's up and coming. Uh, I, I have some, you know, personal views that, that crypto is still searching for a use case. Yeah. And, uh, I think it's searching a lot and, and we're there to help customers search for that use case. Uh, but, but crypto, as a, as a tech technology, um, lives really well on the AWS edge. Yeah. Uh, and, and we're having more and more people talk to us about that. Yeah. And ask for assistance in the infrastructure because they're developing new cryptocurrencies every day. Yeah. It's not like they're deploying Ethereum or anything specific. They're actually developing new currencies and, and putting them out there on it's >>Interesting. And I mean, first of all, we've been doing crypto for many, many years. We have our own little, um, you know, projects going on. But if you look talk to all the crypto people that say, look, we do a smart contract, we use the blockchain. It's kind of over a lot of overhead. It's not really their technical already, but it's a cultural shift, but there's underserved use cases around use of money, but they're all using the blockchain, just for this like smart contracts for instance, or certain transactions. And they go into Amazon for the database. Yeah. <laugh> they all don't tell anyone we're using a centralized service, but what happened to decent centralized. >>Yeah. And that's, and that's the conversation performance. >>Yeah. >>And, and it's a cost issue. Yeah. And it's a development issue. Um, so I think more and more as, as some of these, uh, currencies maybe come up, some of the smart contracts get into, uh, they find their use cases. I think we'll start talking about how does that really live on, on AWS and, and what does it look like to build decentralized applications, but with AWS hardware and services. >>Right. So take me through a, a use case of a customer, um, Matthew around the edge. Okay. So I'm a customer, pretend I'm a customer, Hey, you know, I'm, we're in an underserved area. I want to modernize my business. And I got my developers that are totally peaked up on cloud. Um, but we've identified that it's just a lot of overhead latency issues. I need to have a local edge and serve my a and I also want all the benefits of the cloud. So I want the modernization and I wanna migrate to the cloud for all those cloud benefits and the good this of the cloud. What's the answer. Yeah. >>Uh, big thing is, uh, industrial manufacturing, right? That's, that's one of the best use cases, uh, inside industrial manufacturing, we can pull in many of the AWS edge services we can bring in, uh, private 5g, uh, so that all the, uh, equipment inside that, that manufacturing plant can be hooked up. They don't have to pay huge overheads to deploy 5g it's, uh, better than wifi for the industrial space. Um, when we take computing down to that industrial area, uh, because we wanna do pre-procesing on the data. Yeah. We want to gather some analytics. We deploy that with, uh, regular commercially available hardware running VMware, and we deploy EKS anywhere on that. Uh, inside of that manufacturing plant, uh, we can do pre-processing on things coming out of the, uh, the robotics that depending on what we're manufacturing, right. Uh, and then we can take the, those refined analytics and for very low cost with maybe a little bit longer latency transmit those back, um, to the AWS availability zone, the, the standard >>For data lake or whatever, >>To the data lake. Yeah. Data Lakehouse, whatever it might be. Um, and we can do additional data science on that once it gets to the AWS cloud. Uh, but I'll lot of that, uh, just in time business decisions, just in time, manufacturing decisions can all take place on an AWS service or services inside that manufacturing plant. And that's, that's one of the best use cases that we're >>Seeing. And I think, I mean, we've been seeing this on the queue for many, many years, moving data around is very expensive. Yeah. But also compute going of the data that saves that cost yep. On the data transfer also on the benefits of the latency. So I have to ask you, by the way, that's standard best practice now for the folks watching don't move the data unless you have to. Um, but those new things are developing. So I wanna ask you, what new patterns are you seeing emerging once this new architecture's in place? Love that idea, localize everything right at the edge, manufacture, industrial, whatever the use case, retail, whatever it is. Right. But now what does that change in the, in the core cloud? There's a, there's a system element here. Yeah. What's the new pattern. There's >>Actually an organizational element as well, because once you have to start making the decision, do I put this compute at the point of use or do I put this compute in the cloud? Uh, now you start thinking about where business decisions should be taking place. Uh, so not only are you changing your architecture, you're actually changing your organization because you're thinking, you're thinking about a dichotomy you didn't have before. Uh, so now you say, okay, this can take place here. Uh, and maybe, maybe this decision can wait. Yeah. Uh, and then how do I visualize that? By >>The way, it could be a bot tube doing the work for management. Yeah. <laugh> exactly. You got observability going, right. But you gotta change the database architecture in the back. So there's new things developing. You've got more benefit. There >>Are, there are. And, and we have more and more people that, that want to talk less about databases and want to talk more about data lakes because of this. They want to talk more about out. Customers are starting to talk about throwing away data, uh, you know, for the past maybe decade. Yeah. It's been store everything. And one day we will have a data science team that we hire in our organization to do analytics on this decade of data. And well, >>I mean, that's, that's a great point. We don't have time to drill into, maybe we do another session on this, but the one pattern we're seeing of the past year is that throwing away data's bad, even data lakes that so-called turn into data swamps, actually, it's not the case. You look at data, brick, snowflake, and other successes out there. And even time series data, which may seem irrelevant efforts over actually matters when people start retraining their machine learning algorithms. Yep. So as data becomes code, as we call it in our last showcase, we did a whole whole event on this. The data's good in real time and in the lake. Yeah. Because the iteration of the data feeds the machine learning training. Things are getting better with the old data. So it's not throw it away. It's not just business better. Yeah. There's all kinds of new scale. >>There are. And, and we have, uh, many customers that are running pay Toby level. Um, they're, they're essentially data factories on, on, uh, on premises, right? They're, they're creating so much data and they're starting to say, okay, we could analyze this, uh, in the cloud, we could transition it. We could move Aytes of data to the AWS cloud, or we can run, uh, computational workloads on premises. We can really do some analytics on this data transition, uh, those high level and sort of raw analytics back to AWS run 'em through machine learning. Um, and we don't have to transition 10, 12 petabytes of data into AWS. >>So I gotta end the segment on a, on a kind of a, um, fun note. I was told to ask you about your personal background, OnPrem architect, Aus cloud, and skydiving instructor. <laugh> how does that all work together? What tell, what does this mean? Yeah. >>Uh, you >>Jumped out a plane and got a job. You got a customer to jump out >>Kind of. So I was, you jumped out. I was teaching having, uh, before I, before I started in the cloud space, this was 13, 14 years ago. I was a, I still am a sky. I instructor, uh, I was teaching skydiving and I heard out of the corner of my ear, uh, a guy that owned an MSP that was lamenting about, um, you know, storing data and, and how his customers are working. And he can't find an enough people to operate all these workloads. So I walked over and said, Hey, this is, this is what I went to school for. Like, I'd love to, you know, uh, I was living in a tent in the woods, teaching skydiving. I was like, I'd love to not live in a tent in the woods. So, uh, uh, I started and the first day there, uh, we had a, a discussion, uh, EC two had just come out <laugh> and, uh, like, >>This is amazing. >>Yeah. And so we had this discussion, we should start moving customers here. And, uh, and that totally revolutionized that business, um, that, that led to, uh, that that guy actually still owns a skydiving airport. But, um, but through all of that, and through being in on premises, migrated me and myself, my career into the cloud, and now it feels like, uh, almost, almost looking back and saying, now let's take what we learned in the cloud and, and apply those lessons and those services tore >>It's. So it's such a great story, you know, was gonna, you know, you know, the whole, you know, growth mindset pack your own parachute, you know, uh, exactly. You know, the cloud in the early days was pretty much will the shoot open. Yeah. It was pretty much, you had to roll your own cloud at that time. And so, you know, you, you jump on a plane, you gotta make sure that parachute is gonna open. >>And so was Kubernetes by the way, 2015 or so when, uh, when that was coming out, it was, I mean, it was, it was still, and maybe it does still feel like that to some people. Right. But, uh, it was, it was the same kind of feeling that we had in the early days of AWS, the same feeling we have when we >>It's now with you guys, it's more like a tandem jump. Yeah. You know, but, but it's a lot of, lot of this cutting edge stuff, like jumping out of an airplane. Yeah. You got the right equipment. You gotta do the right things. Exactly. >>Right. >>Yeah. Thanks for coming. You really appreciate it. Absolutely great conversation. Thanks for having me. Okay. The cubes here live in San Francisco for eight of us summit. I'm John for host of the cube. Uh, we'll be at a summit in New York coming up in the summer as well. Look up for that. Look up this calendar for all the cube, actually@thecube.net. We'll right back with our next segment after this break. >>Okay. Welcome back everyone to San Francisco live coverage here, we're at the cube a be summit 2022. We're back in person. I'm John fury host of the cube. We'll be at the eighties summit in New York city this summer, check us out then. But right now, two days in San Francisco, getting all the coverage what's going on in the cloud, we got a cube alumni and friend of the cube, my dos car CEO, investor, a Sierra, and also an investor in a bunch of startups, angel investor. Gonna do great to see you. Thanks for coming on the cube. Good to see you. Good to see you. Cool. How are you? Good. >>How hello you. >>So congratulations on all your investments. Uh, you've made a lot of great successes, uh, over the past couple years, uh, and your company raising, uh, some good cash as Sarah. So give us the update. How much cash have you guys raised? What's the status of the company product what's going on? >>First of all, thank you for having me. We're back to be business with you, never after to see you. Uh, so is a company started around four years back. I invested with a few of the investors and now I'm the CEO there. We have raised close to a hundred million there. The investors are people like Norwes Menlo ventures, coastal ventures, Ram Shera, and all those people, all well known guys. And Beckel chime Paul me Mayard web. So whole bunch of operating people and, uh, Silicon valley VCs are involved >>And has it gone? >>It's going well. We are doing really well. We are going almost 300% year over year. Uh, for last three years, the space ISRA is going after is what I call the applying AI for customer service. It operations, it help desk, uh, the same place I used to work at ServiceNow. We are partners with ServiceNow to take, how can we argument for employees and customers, Salesforce, and service now to take you to the next stage? Well, >>I love having you on the cube, Dave and I, Dave LAN as well loves having you on too, because you not only bring the entrepreneurial CEO experience, you're an investor. You're like a, you're like a guest analyst. <laugh> >>You know, who does >>You, >>You >>Get the call fund to talk to you though. You >>Get the commentary, your, your finger in the pulse. Um, so I gotta ask you obviously, AI and machine learning, machine learning AI, or you want to phrase it. Isn't every application. Now, AI first, uh, you're seeing a lot of that going on. You're starting to see companies build the modern applications at the top of the stack. So the cloud scale has hit. We're seeing cloud scale. You predicted that we talked about in the cube many times. Now you have that past layer with a lot more services and cloud native becoming a standard layer. Containerizations growing Docker just raised a hundred million on a $2 billion valuation back from the dead after they pivoted from enterprise services. So open source developers are booming. Um, where's the action. I mean, is there data control plan? Emerging AI needs data. There's a lot of challenges around this. There's a lot of discussions and a lot of companies being funded, observability there's 10 billion observability companies. Data is the key. This is what's your end on this. What's your take. >>Yeah, look, I think I'll give you the few that I see right from my side. Obviously data is very clear. So the things that rumor system of recorded you and me talked about the next layer is called system of intelligence. That's where the AI will play. Like we talk cloud native, it'll be called AI. NA AI enable is a new buzzword and using the AI for customer service. It, you talk about observability. I call it, AIOps applying AOPs for good old it operation management, cloud management. So you'll see the AOPs applied for whole list of, uh, application from observability doing the CMDB, predicting the events insurance. So I see a lot of work clicking for AIOps and AI services. What used to be desk with ServiceNow BMC GLA you see a new ALA emerging as a system of intelligence. Uh, the next would be is applying AI with workflow automation. So that's where you'll see a lot of things called customer workflows, employee workflows. So think of what UI path automation, anywhere ServiceNow are doing, that area will be driven with AI workflows. So you, you see AI going >>Off is RPA. A company is AI, is RPA a feature of something bigger? Or can someone have a company on RPA UI S one will be at their event this summer? Um, is it a product company? I mean, or I mean, RPA is, should be embedded in everything. It's a >>Feature. It is very good point. Very, very good thinking. So one is, it's a category for sure. Like, as we thought, it's a category, it's an area where RPA may change the name. I call it much more about automation, workflow automation, but RPA and automation is a category. Um, it's a company also, but that automation should be embedded in every area. Yeah. Like we call cloud NATO and AI. They it'll become automation data. Yeah. And that's your, thinking's >>Interesting me. I think about the, what you're talking about what's coming to mind is I'm kinda having flashbacks to the old software model of middleware. Remember at middleware, it was very easy to understand it was middleware. It sat between two things and then the middle, and it was software abstraction. Now you have all kinds of workflows, abstractions everywhere. So multiple databases, it's not a monolithic thing. Right? Right. So as you break that down, is this the new modern middleware? Because what you're talking about is data workflows, but they might be siloed. Are they integrated? I mean, these are the challenges. This is crazy. What's the, >>So remember the databases became called polyglot databases. Yeah. I call this one polyglot automation. So you need automation as a layer, as a category, but you also need to put automation in every area like you, you were talking about, it should be part of service. Now it should be part of ISRA. Like every company, every Salesforce. So that's why you see it MuleSoft and sales buying RPA companies. So you'll see all the SaaS companies, cloud companies having an automation as a core. So it's like how you have a database and compute and sales and networking. You'll also have an automation as a layer embedded inside every stack. >>All right. So I wanna shift gears a little bit and get your perspective on what's going on behind us. You can see, uh, behind, as you got the XPO hall got, um, we're back to vis, but you got, you know, AMD, Clum, Dynatrace data, dog, innovative, all the companies out here that we know, we interview them all. They're trying to be suppliers to this growing enterprise market. Right? Okay. But now you also got the entrepreneurial equation. Okay. We're gonna have John Sado on from Deibel later. He's a former NEA guy and we always talk to Jerry, Jen, we know all the, the VCs, what does the startups look like? What does the state of the, in your mind, cause you, I know you invest the entrepreneurial founder situation. Cloud's bigger. Mm-hmm <affirmative> global, right? Data's part of it. You mentioned data's code. Yes. Basically. Data's everything. What's it like for a first an entrepreneur right now who's starting a company. What's the white space. What's the attack plan. How do they get in the market? How do they engineer everything? >>Very good. So I'll give it to, uh, two things that I'm seeing out there. Remember leaders of Amazon created the startups 15 years back. Everybody built on Amazon now, Azure and GCP. The next layer would be people don't just build on Amazon. They're going to build it on top of snow. Flake companies are snowflake becomes a data platform, right? People will build on snowflake, right? So I see my old boss playing ment, try to build companies on snowflake. So you don't build it just on Amazon. You build it on Amazon and snowflake. Snowflake will become your data store. Snowflake will become your data layer, right? So I think that's the next level of companies trying to do that. So if I'm doing observability AI ops, if I'm doing next level of Splunk SIM, I'm gonna build it on snowflake, on Salesforce, on Amazon, on Azure, et cetera. >>It's interesting. You know, Jerry Chan has it put out a thesis a couple months ago called castles in the cloud where your moat is, what you do in the cloud. Not necessarily in the, in the IP. Um, Dave LAN and I had last re invent, coined the term super cloud, right? It's got a lot of traction and a lot of people throwing, throwing mud at us, but we were, our thesis was, is that what Snowflake's doing? What Goldman S Sachs is doing. You're starting to see these clouds on top of clouds. So Amazon's got this huge CapEx advantage. And guys like Charles Fitzgeral out there, who we like was kind of hitting on us saying, Hey, you guys terrible, they didn't get him. Like, yeah, I don't think he gets it, but that's a whole, can't wait to debate him publicly on this. <laugh> cause he's cool. Um, but snowflake is on Amazon. Yes. Now they say they're on Azure now. Cause they've got a bigger market and they're public, but ultimately without a AWS snowflake doesn't exist and, and they're reimagining the data warehouse with the cloud, right? That's the billion dollar opportunity. >>It is. It is. They both are very tight. So imagine what Frank has done at snowflake and Amazon. So if I'm a startup today, I want to build everything on Amazon where possible whatever is, I cannot build. I'll make the pass layer room. The middle layer pass will be snowflake. So I cannot build it on snowflake. I can use them for data layer if I really need to size, I'll build it on force.com Salesforce. Yeah. Right. So I think that's where you'll >>See. So basically the, the, if you're an entrepreneur, the, the north star in terms of the, the outcome is be a super cloud. It >>Is, >>That's the application on another big CapEx ride, the CapEx of AWS or cloud, >>And that reduce your product development, your go to market and you get use the snowflake marketplace to drive your engagement. Yeah. >>Yeah. How are, how is Amazon and the clouds dealing with these big whales, the snowflakes of the world? I mean, I know they got a great relationship, uh, but snowflake now has to run a company they're public. Yeah. So, I mean, I'll say, I think got Redshift. Amazon has got Redshift. Um, but snowflake big customer. The they're probably paying AWS big, >>I >>Think big bills too. >>So John, very good. Cause it's like how Netflix is and Amazon prime, right. Netflix runs on Amazon, but Amazon has Amazon prime that co-option will be there. So Amazon will have Redshift, but Amazon is also partnering with the snowflake to have native snowflake data warehouse as a data layer. So I think depending on the use case you have to use each of the above, I think snowflake is here for a long term. Yeah. Yeah. So if I'm building an application, I want to use snowflake then writing from stats. >>Well, I think that comes back down to entrepreneurial hustle. Do you have a better product? Right. Product value will ultimately determine it as long as the cloud doesn't, you know, foreclose your value. That's right. With some sort of internal hack, but I've think, I think the general question that I have is that I think it's okay to have a super cloud like that because the rising tide is still happening at some point, when does the rising tide stop and the people shopping up their knives, it gets more competitive or is it just an infinite growth cycle? I >>Think it's growth. You call it closed skill you the word cloud scale. So I think look, cloud will continually agree, increase. I think there's as long as there more movement from on, uh, on-prem to the classical data center, I think there's no reason at this point, the rumor, the old lift and shift that's happening in like my business. I see people lift and shifting from the it operations, it helpless. Even the customer service service. Now the ticket data from BMCs CAS like Microfocus, all those workloads are shifted to the cloud, right? So cloud ticketing system is happening. Cloud system of record is happening. So I think this train has still a long way to go made. >>I wanna get your thoughts for the folks watching that are, uh, enterprise buyers are practitioners, not suppliers to the market. Feel free to text me or DMing. Next question is really about the buying side, which is if I'm a customer, what's the current, um, appetite for startup products. Cause you know, the big enterprises now and you know, small, medium, large, and large enterprise, they're all buying new companies cuz a startup can go from zero to relevant very quickly. So that means now enterprises are engaging heavily with startups. What's it like what's is there a change in order of magnitude of the relationship between the startup selling to, or growing startup selling to an enterprise? Um, have you seen changes there? I mean seeing some stuff, but why don't we get your thoughts on that? What it >>Is you, if I remember going back to our 2007 or eight, when I used to talk to you back then when Amazon started very small, right? We are an Amazon summit here. So I think enterprises on the average used to spend nothing with startups. It's almost like 0% or one person today. Most companies are already spending 20, 30% with startups. Like if I look at a C I will line our business, it's gone. Yeah. Can it go more? I think it can double in the next four, five years. Yeah. Spending on the startups. Yeah. >>And check out, uh, AWS startups.com. That's a site that we built for the startup community for buyers and startups. And I want to get your reaction because I, I reference the URL causes like there's like a bunch of companies we've been promoting because the solution that startups have actually are new stuff. Yes. It's bending, it's shifting left for security or using data differently or um, building tools and platforms for data engineering. Right. Which is a new persona that's emerging. So you know, a lot of good resources there. Um, and goes back now to the data question. Now, getting back to your, what you're working on now is what's your thoughts around this new, um, data engineering persona, you mentioned AIOps, we've been seeing AIOps IOPS booming and that's creating a new developer paradigm that's right. Which we call coin data as code data as code is like infrastructure as code, but it's for data, right? It's developing with data, right? Retraining machine learnings, going back to the data lake, getting data to make, to do analysis, to make the machine learning better post event or post action. So this, this data engineers like an SRE for data, it's a new, scalable role we're seeing. Do you see the same thing? Do you agree? Um, do you disagree or can you share? >>I, a lot of thoughts that Fu I see the AI op solutions in the futures should be not looking back. I need to be like we are in San Francisco bay. That means earthquake prediction. Right? I want AOPs to predict when the outages are gonna happen. When there's a performance issue. I don't think most AOPs vendors have not gone there yet. Like I spend a lot of time with data dog, Cisco app dynamic, right? Dynatrace, all this solution will go future towards predict to pro so solution with AOPs. But what you bring up a very good point on the data side. I think like we have a Amazon marketplace and Amazon for startup, there should be data exchange where you want to create for AOPs and AI service that customers give the data, share the data because we thought the data algorithms are useless. I can give the best algorithm, but I gotta train them, modify them, make them better, make them better. Yeah. And I think their whole data exchange is the industry has not thought through something you and me talk many times. Yeah. Yeah. I think the whole, that area is very important. >>You've always been on, um, on the Vanguard of data because, uh, it's been really fun. Yeah. >>Going back to big data days back in 2009, you know that >>Look at, look how much data bricks has grown. >>It is doubled. The key cloud >>Air kinda went private, so good stuff. What are you working on right now? Give a, give a, um, plug for what you're working on. You'll still investing. >>I do still invest, but look, I'm a hundred percent on ISRA right now. I'm the CEO there. Yeah. Okay. So right. ISRA is my number one baby right now. So I'm looking year that growing customers and my customers, or some of them, you like it's zoom auto desk, McAfee, uh, grand <inaudible>. So all the top customers, um, mainly for it help desk customer service. AIOps those are three product lines and going after enterprise and commercial deals. >>And when should someone buy your product? What's what's their need? What category is it? >>I think they look whenever somebody needs to buy the product is if you need AOP solution to predict, keep your lights on, predict ours. One area. If you want to improve employee experience, you are using a slack teams and you want to automate all your workflows. That's another value problem. Third is customer service. You don't want to hire more people to do it. Some of the areas where you want to scale your company, grow your company, eliminate the cost customer service, >>Great stuff, man. Doing great to see you. Thanks for coming on. Congratulations on the success of your company and your investments. Thanks for coming on the cube. Okay. I'm John fur here at the cube live in San Francisco for day one of two days of coverage of a us summit 2022. And we're gonna be at Aus summit in San, uh, in New York in the summer. So look for that on the calendar, of course, go to a us startups.com. That's a site for all the hot startups and of course the cube.net and Silicon angle.com. Thanks for watching. We'll be back more coverage after this short break. >>Okay. Welcome back everyone. This the cubes coverage here in San Francisco, California, a Davis summit, 2022, the beginning of the event season, as it comes back, little bit smaller footprint, a lot of hybrid events going on, but this is actually a physical event, a summit in new York's coming in the summer. We'll be two with the cube on the set. We're getting back in the Groove's psych to be back. We were at reinvent, uh, as well, and we'll see more and more cube, but you're gonna see a lot of virtual cube outta hybrid cube. We wanna get all those conversations, try to get more interviews, more flow going. But right now I'm excited to have Corey Quinn here on the back on the cube chief cloud economist with duck bill groove, he's the founder, uh, and chief content person always got great angles, fun comedy, authoritative Corey. Great to see you. Thank you. >>Thanks. Coming on. Sure is a lot of words to describe is shit posting, which is how I describe what I tend to do. Most days, >>Shit posting is an art form now. And if you look at mark, Andrew's been doing a lot of shit posting lately. All a billionaires are shit posting, but they don't know how to do it. They're >>Doing it right. There's something opportunity there. It's like, here's how to be even more obnoxious and incisive. It's honestly the most terrifying scenario for anyone is if I have that kind of budget to throw at my endeavors, it's like, I get excited with a nonsense I can do with a $20 gift card for an AWS credit compared to, oh well, if I could buy a mid-size island to begin doing this from, oh, then we're having fun. >>This shit posting trend. Interesting. I was watching a thread go on about, saw someone didn't get a job because of their shit posting and the employer didn't get it. And then someone on this side I'll hire the guy cuz I get that's highly intelligent shit posting. So for the audience that doesn't know what shit posting is, what, what is shitposting >>It's more or less talking about the world of enterprise technology, which even that sentence is hard to finish without falling asleep and toppling out of my chair in front of everyone on the livestream, but it's doing it in such a way that brings it to life that says the quiet part. A lot of the audience is thinking, but generally doesn't say either because they're polite or not a Jack ass or more prosaically are worried about getting fired for better or worse. I don't have that particular constraint, >>Which is why people love you. So let's talk about what you, what you think is, uh, worthy and not worthy in the industry right now, obviously, uh, Cuban coming up in Spain, which they're having a physical event, you see the growth of cloud native Amazon's evolving Atos, especially new CEO. Andy move on to be the chief of all. Amazon just saw him the cover of was it time magazine. Um, he's under a lot of stress. Amazon's changed. Invoice has changed. What's working. What's not, what's rising, what's falling. What's hot. What's not, >>It's easy to sit here and criticize almost anything. These folks do. They're they're effectively in a fishbowl, but I have trouble. Imagine the logistics, it takes to wind up handling the catering for a relatively downscale event like this one this year, let alone running a 1.7 million employee company having to balance all the competing challenges and pressures and the rest. I, I just can't fathom what it would be like to look at all of AWS. And it's, it's sprawling immense, the nominates our entire industry and say, okay, this is a good start, but I, I wanna focus on something with a broader remit. What is that? How do you even get into that position? And you can't win once you're there. All you can do is hold onto the tiger and hope you don't get mold. >>Well, there's a lot of force for good conversations. Seeing a lot of that going on, Amazon's trying to a, is trying to portray themselves, you know, the Pathfinder, you know, you're the pioneer, um, force for good. And I get that and I think that's a good angle as cloud goes mainstream. There's still the question of, we had a guy on just earlier, who was a skydiving instructor and we were joking about the early days of cloud. Like that was like skydiving, build a parachute open, you know, and now it's same kind of thing. As you move to edge, things are like reliable in some areas, but still new, new fringe, new areas. That's crazy. Well, >>Since the last time we've spoken, uh, Steve Schmidt is now the CISO for all of Amazon and his backfill replacement. The AWS CISO is CJ. Moses who as a hobby races, a as a semi-pro race car, our driver to my understanding, which either, I don't know what direction to take that in either. This is what he does to relax or ultimately, or ultimately it's. Huh? That, that certainly says something about risk assessment. I'm not entirely sure what, but okay. Either way, it sounds like more exciting. Like they >>Better have a replacement ready in case something goes wrong on the track, highly >>Available >>CSOs. I gotta say one of the things I do like in the recent trend is that the tech companies are getting into the formula one, which I was never a fan of until I watched that Netflix series. But when you look at the formula one, it's pretty cool. Cause it's got some tech angles, I get the whole data instrumentation thing, but the most coolest thing about formula, the one is they have these new rigs out. Yeah. Where you can actually race in e-sports with other people in pure simulation of the race car. You gotta get the latest and video graphics card, but it's basically a tricked out PC with amazing monitors and you have all the equipment of F1 and you're basically simulating racing. Oh, >>It's great too. And I can see the appeal of these tech companies getting it into it because these things are basically rocket shifts. When those cars go, like they're sitting there, we can instrument every last part of what is going on inside that vehicle. And then AWS crops up. And we can bill on every one of those dimensions too. And it's like slow down their hasty pudding one step at a time. But I do see the appeal. >>So I gotta ask you about, uh, what's going on in your world. I know you have a lot of great SA we've been following you in the queue for many, many years. Got a great newsletter. Check out Corey Quinn's newsletter, uh, screaming in the cloud program. Uh, you're on the cutting edge and you've got a great balance between really being snarky and, and, and really being delivering content. That's exciting, uh, for people, uh, with a little bit of an edge, um, how's that going? Uh, what's the blowback, any blowback late leads there been tick? What was, what are some of the things you're hearing from your audience, more Corey, more Corey. And then of course the, the PR team's calling you >>The weird thing about having an audience beyond a certain size is far and away as a landslide. The most common response I get is silence where it's hi, I'm emailing an awful lot of people at last week in AWS every week and okay. They not have heard me. It. That is not actually true. People just generally don't respond to email because who responds to email newsletters. That sounds like something, a lunatic might do same story with response to live streams and podcasts. It's like, I'm gonna call into that am radio show and give them a piece of my mind. People generally don't do that. >>We should do that. Actually. I think sure would call in. Oh, I, I >>Think >>I guarantee if we had that right now, people would call in and Corey, what do you think about X? >>Yeah. It not, everyone understands the full context of what I do. And in fact, increasingly few people do and that's fine. I, I keep forgetting that sometimes people do not see what I'm doing in the same light that I do. And that's fine. Blowback has been largely minimal. Honestly, I am surprised anything by how little I have gotten over the last five years of doing this, but it would be easier to dismiss me if I weren't generally. Right. When, okay, so you launch this new service and it seems pretty crappy to me cuz when I try and build something, it falls over and begs for help. And people might not like hearing that, but it's what customers are finding too. Yeah. I really am the voice of the customer. >>You know, I always joke with Dave Avante about how John Fort's always at, uh, um, reinvent getting the interview with jazzy now, Andy we're there, you're there. And so we have these rituals at the events. It's all cool. Um, one of the rituals I like about your, um, your content is you like to get on the naming product names. Um, and, and, and, and, and kind of goof on that. Now why I like is because I used to work at ETT Packard where they used to name things as like engineers, HP 1 0, 0 5, or we can't, we >>Have a new monitor. How are we gonna name it? Throw the wireless keyboard down the stairs again. And then there you go. Yeah. >>It's and the old joke at HP was if they, if they invented sushi, they'd say, yeah, we can't call sushi. It's cold, dead fish, but that's what it is. And so the joke was cold. Dead fish is a better name than sushi. So you know is fun. So what's the, what are the, how's the Amazon doing in there? Have they changed their naming, uh, strategy, uh, on some of their, their product >>They're going in different directions. When they named Aurora, they decided to explore a new theme of Disney princesses as they go down those paths. And some things are more descriptive. Some people are clearly getting bonus on number of words, they can shove into it. Like the better a service is the longer it's name. Like AWS systems manager, a session manager is a great one. I love the service ridiculous name. They have a systems manager, parameter store with is great. They have secrets manager, which does the same thing. It's two words less, but that one costs money in a way that systems manage through parameter store does not. It's fun. >>What's your, what's your favorite combination of acronyms >>Combination of you >>Got Ks. You got EMR, you got EC two. You got S three SQS. Well, RedShift's not an acronym. You got >>Gas is one of my personal favorites because it's either elastic block store or elastic bean stock, depending entirely on the context of the conversation, >>They still got bean stock or is that still >>Around? Oh, they never turn anything off. They're like the anti Google, Google turns things off while they're still building it. Whereas Amazon is like, wow, we built this thing in 2005 and everyone hates it. But while we certainly can't change it, now it has three customers on it, John. >>Okay. >>Simple BV still haunts our >>Dreams. I, I actually got an email on, I saw one of my, uh, servers, all these C twos were being deprecated and I got an email I'm like, I couldn't figure out. Why can you just like roll it over? Why, why are you telling me just like, gimme something else. Right. Okay. So let me talk about, uh, the other things I want to ask you is that like, okay, so as Amazon gets better in some areas where do they need more work? And you, your opinion, because obviously they're all interested in new stuff and they tend to like put it out there for their end to end customers. But then they've got ecosystem partners who actually have the same product. Yes. And, and this has been well documented. So it's, it's not controversial. It's just that Amazon's got a database Snowflake's got out database service. So, you know, Redshift, snowflake database is out there. So you've got this optician. Yes. How's that going? And what are you hearing about the reaction to any of that stuff? >>Depends on who you ask. They love to basically trot out a bunch of their partners who will say nice things about them. And it very much has heirs of, let's be honest, a hostage video, but okay. Cuz these companies do partner with Amazon and they cannot afford to rock the boat too far. I'm not partnered with anyone. I can say what I want. And they're basically restricted to taking away my birthday at worse so I can live with that. >>All right. So I gotta ask about multi-cloud cause obviously the other cloud shows are coming up. Amazon hated that word. Multi-cloud um, a lot of people are saying, you know, it's not a real good marketing word. Like multicloud sounds like, you know, root canal. Mm-hmm <affirmative> right. So is there a better description for multicloud? >>Multiple single >>Loves that term. Yeah. >>You're building in multiple single points of failure. Do it for the right reasons or don't do it as a default. I believe not doing it is probably the, the right answer. However, and if I were, if I were Amazon, I wouldn't want to talk about multi-cloud either as the industry leader, let's talk about other clouds, bad direction to go in from a market cap perspective. It doesn't end well for you, but regardless of what they want to talk about, or don't want to talk about what they say, what they don't say, I tune all of it out. And I look at what customers are doing and multi-cloud exists in a variety of some brilliant, some brain dead. It depends a lot on context. But my general response is when someone gets on stage from a company and tells me to do a thing that directly benefits their company. I am skeptical at best. Yeah. When customers get on stage and say, this is what we're doing because it solves problems. That's when I shut up and listen. >>Yeah. Cool. Awesome. Corey, I gotta ask you a question cause I know you we've been, you know, fellow journey mean in the, in the cloud journey, going to all the events and then the pandemic hit where now in the third year, who knows what it's gonna end, certainly events are gonna look different. They're gonna be either changing footprint with the virtual piece, new group formations community's gonna emerge. You've got a pretty big community growing and it's growing like crazy. What's the weirdest or coolest thing, or just big changes you've seen with the pan endemic, uh, from your perspective, cuz you've been in the you're in the middle of the whitewater rafting. You've seen the events you circle offline. You saw the online piece come in, you're commentating, you're calling balls and strikes in the industry. You got a great team developing over there. Duck bill group. What's the big aha moment that you saw with the pandemic. Weird, funny, serious, real in the industry and with customers what's >>Accessibility. Reinvent is a great example. When in the before times it's open to anyone who wants to attend, who >>Can pony. >>Hello and welcome back to the live cube coverage here in San Francisco, California, the cube live coverage. Two days, day two of a summit, 2022 Aish summit, New York city coming up in summer. We'll be there as well. Events are back. I'm the host, John fur, the Cub got great guest here. Johnny Dallas with Ze. Um, here is on the queue. We're gonna talk about his background. Uh, little trivia here. He was the youngest engineer ever worked at Amazon at the age. 17 had to get escorted into reinvent in Vegas cause he was underage <laugh> with security, all good stories. Now the CEO of company called Z know DevOps kind of focus, managed service, a lot of cool stuff, Johnny, welcome to the cube. >>Thanks John. Great. >>So tell a story. You were the youngest engineer at AWS. >>I was, yes. So I used to work at a company called Bebo. I got started very young. I started working when I was about 14, um, kind of as a software engineer. And when I, uh, it was about 16. I graduated out of high school early, um, working at this company Bebo, still running all of the DevOps at that company. Um, I went to reinvent in about 2018 to give a talk about some of the DevOps software I wrote at that company. Um, but you know, as many of those things were probably familiar with reinvent happens in a casino and I was 16. So was not able to actually go into the, a casino on my own. Um, so I'd have <inaudible> security as well as casino security escort me in to give my talk. >>Did Andy jazzy, was he aware of >>This? Um, you know, that's a great question. I don't know. <laugh> >>I'll ask him great story. So obviously you started a young age. I mean, it's so cool to see you jump right in. I mean, I mean you never grew up with the old school that I used to grew up in and loading package software, loading it onto the server, deploying it, plugging the cables in, I mean you just rocking and rolling with DevOps as you look back now what's the big generational shift because now you got the Z generation coming in, millennials on the workforce. It's changing like no one's putting and software on servers. Yeah, >>No. I mean the tools keep getting better, right? We, we keep creating more abstractions that make it easier and easier. When I, when I started doing DevOps, I could go straight into E two APIs. I had APIs from the get go and you know, my background was, I was a software engineer. I never went through like the CIS admin stack. I, I never had to, like you said, rack servers, myself. I was immediately able to scale. I was managing, I think 2,500 concurrent servers across every Ables region through software. It was a fundamental shift. >>Did you know what an SRE was at that time? >>Uh, >>You were kind of an SRE on >>Yeah, I was basically our first SRE, um, was familiar with the, with the phrasing, but really thought of myself as a software engineer who knows cloud APIs, not a SRE. All >>Right. So let's talk about what's what's going on now as you look at the landscape today, what's the coolest thing that's going on in your mind in cloud? >>Yeah, I think the, I think the coolest thing is, you know, we're seeing the next layer of those abstraction tools exist and that's what we're doing with Z is we've basically gone and we've, we're building an app platform that deploys onto your cloud. So if you're familiar with something like Carku, um, where you just click a GitHub repo, uh, we actually make it that easy. You click a GI hub repo and it will deploy on ALS using a AWS tools. So, >>Right. So this is Z. This is the company. Yes. How old's the company about >>A year and a half old now. >>All right. So explain what it does. >>Yeah. So we make it really easy for any software engineer to deploy on a AWS. It's not SREs. These are the actual application engineers doing the business logic. They don't really want to think about Yamo. They don't really want to configure everything super deeply. They want to say, run this API on S in the best way possible. We've encoded all the best practices into software and we set it up for you. Yeah. >>So I think the problem you're solving is that there's a lot of want be DevOps engineers. And then they realize, oh shit, I don't wanna do this. Yeah. And some people want to do it. They loved under the hood. Right. People love to have infrastructure, but the average developer needs to actually be as agile on scale. So that seems to be the problem you solve. Right? >>Yeah. We, we, we give way more productivity to each individual engineer, you know? >>All right. So let me ask you a question. So let me just say, I'm a developer. Cool. I build this new app. It's a streaming app or whatever. I'm making it up cube here, but let's just say I deploy it. I need your service. But what happens about when my customers say, Hey, what's your SLA? The CDN went down from this it's flaky. Does Amazon have, so how do you handle all that SLA reporting that Amazon provides? Cuz they do a good job with sock reports all through the console. But as you start getting into DevOps <affirmative> and sell your app, mm-hmm <affirmative> you have customer issues. How do you, how do you view that? Yeah, >>Well, I, I think you make a great point of AWS has all this stuff already. AWS has SLAs. AWS has contract. Aw has a lot of the tools that are expected. Um, so we don't have to reinvent the wheel here. What we do is we help people get to those SLAs more easily. So Hey, this is AWS SLA as a default. Um, Hey, we'll fix you your services. This is what you can expect here. Um, but we can really leverage S's reliability of you. Don't have to trust us. You have to trust ALS and trust that the setup is good there. >>Do you handle all the recovery or mitigation between, uh, identification say downtime for instance? Oh, the server's not 99% downtime. Uh, went down for an hour, say something's going on? And is there a service dashboard? How does it get what's the remedy? Do you have a, how does all that work? >>Yeah, so we have some built in remediation. You know, we, we basically say we're gonna do as much as we can to keep your endpoint up 24 7 mm-hmm <affirmative>. If it's something in our control, we'll do it. If it's a disc failure, that's on us. If you push bad code, we won't put out that new version until it's working. Um, so we do a lot to make sure that your endpoint stay is up, um, and then alert you if there's a problem that we can't fix. So cool. Hey S has some downtime, this thing's going on. You need to do this action. Um, we'll let you know. >>All right. So what do you do for fun? >>Yeah, so, uh, for, for fun, um, a lot of side projects. <laugh> uh, >>What's your side hustle right now. You got going on >>The, uh, it's >>A lot of tools playing tools, serverless. >>Yeah, painless. A lot of serverless stuff. Um, I think there's a lot of really cool WAM stuff as well. Going on right now. Um, I love tools is, is the truest answer is I love building something that I can give to somebody else. And they're suddenly twice as productive because of it. Um, >>It's a good feeling, isn't it? >>Oh yeah. There's >>Nothing like tools were platforms. Mm-hmm <affirmative>, you know, the expression, too many tools in the tool. She becomes, you know, tools for all. And then ultimately tools become platforms. What's your view on that? Because if a good tool works and starts to get traction, you need to either add more tools or start building a platform platform versus tool. What's your, what's your view on a reaction to that kind of concept debate? >>Yeah, it's a good question. Uh, we we've basically started as like a, a platform. First of we've really focused on these, uh, developers who don't wanna get deep into the DevOps. And so we've done all of the pieces of the stacks. We do C I C D management. Uh, we do container orchestration, we do monitoring. Um, and now we're, spliting those up into individual tools so they can be used. Awesome in conjunction more. >>All right. So what are some of the use cases that you see for your service? It's DevOps basically nano service DevOps. So people who want a DevOps team, do clients have a DevOps person and then one person, two people what's the requirements to run >>Z. Yeah. So we we've got teams, um, from no DevOps is kind of when they start and then we've had teams grow up to about, uh, five, 10 men DevOps teams. Um, so, you know, as is more infrastructure people come in because we're in your cloud, you're able to go in and configure it on top you're we can't block you. Uh, you wanna use some new AWS service. You're welcome to use that alongside the stack that we deploy >>For you. How many customers do you have now? >>So we've got about 40 companies that are using us for all of their infrastructure, um, kind of across the board, um, as well as >>What's the pricing model. >>Uh, so our pricing model is we, we charge basically similar to an engineering salary. So we charge a monthly rate. We have plans at 300 bucks a month, a thousand bucks a month, and then enterprise plan for >>The requirement scale. Yeah. So back into the people cost, you must have her discounts, not a fully loaded thing, is it? >>Yeah, there's a discounts kind of asking >>Then you pass the Amazon bill. >>Yeah. So our customers actually pay for the Amazon bill themselves. So >>Have their own >>Account. There's no margin on top. You're linking your, a analyst account in, um, got it. Which is huge because we can, we are now able to help our customers get better deals with Amazon. Um, got it. We're incentivized on their team to drive your costs down. >>And what's your unit main unit of economics software scale. >>Yeah. Um, yeah, so we, we think of things as projects. How many services do you have to deploy as that scales up? Um, awesome. >>All right. You're 20 years old now you not even can't even drink legally. <laugh> what are you gonna do when you're 30? We're gonna be there. >>Well, we're, uh, we're making it better, better, >>Better the old guy on the queue here. <laugh> >>I think, uh, I think we're seeing a big shift of, um, you know, we've got these major clouds. ALS is obviously the biggest cloud and it's constantly coming out with new services, but we're starting to see other clouds have built many of the common services. So Kubernetes is a great example. It exists across all the clouds and we're starting to see new platforms come up on top that allow you to leverage tools for multiple times. At the same time. Many of our customers actually have AWS as their primary cloud and they'll have secondary clouds or they'll pull features from other clouds into AWS, um, through our software. I think that's, I'm very excited by that. And I, uh, expect to be working on that when I'm 30. <laugh> awesome. >>Well, you gonna have a good future. I gotta ask you this question cuz uh, you know, I always, I was a computer science undergrad in the, in the, and um, computer science back then was hardcore, mostly systems OS stuff, uh, database compiler. Um, now there's so much compi, right? Mm-hmm <affirmative> how do you look at the high school college curriculum experience slash folks who are nerding out on computer science? It's not one or two things. You've got a lot of, lot of things. I mean, look at Python, data engineering and emerging as a huge skill. What's it, what's it like for college kids now and high school kids? What, what do you think they should be doing if you had to give advice to your 16 year old self back a few years ago now in college? Um, I mean Python's not a great language, but it's super effective for coding and the datas were really relevant, but it's, you've got other language opportunities you've got tools to build. So you got a whole culture of young builders out there. What should, what should people gravitate to in your opinion and stay away from or >>Stay away from? That's a good question. I, I think that first of all, you're very right of the, the amount of developers is increasing so quickly. Um, and so we see more specialization. That's why we also see, you know, these SREs that are different than typical application engineering. You know, you get more specialization in job roles. Um, I think if, what I'd say to my 16 year old self is do projects, um, the, I learned most of my, what I've learned just on the job or online trying things, playing with different technologies, actually getting stuff out into the world, um, way more useful than what you'll learn in kind of a college classroom. I think classroom's great to, uh, get a basis, but you need to go out and experiment actually try things. >>You know? I think that's great advice. In fact, I would just say from my experience of doing all the hard stuff and cloud is so great for just saying, okay, I'm done, I'm banning the project. Move on. Yeah. Cause you know, it's not gonna work in the old days. You have to build this data center. I bought all this, you know, people hang on to the old, you know, project and try to force it out there. Now you >>Can launch a project now, >>Instant gratification, it ain't working <laugh> or this is shut it down and then move on to something new. >>Yeah, exactly. Instantly you should be able to do that much more quickly. Right. So >>You're saying get those projects and don't be afraid to shut it down. Mm-hmm <affirmative> that? Do you agree with that? >>Yeah. I think it's ex experiment. Uh, you're probably not gonna hit it rich on the first one. It's probably not gonna be that idea is the genius idea. So don't be afraid to get rid of things and just try over and over again. It's it's number of reps >>That'll win. I was commenting online. Elon Musk was gonna buy Twitter, that whole Twitter thing. And someone said, Hey, you know, what's the, I go look at the product group at Twitter's been so messed up because they actually did get it right on the first time. And we can just a great product. They could never change it because people would freak out and the utility of Twitter. I mean, they gotta add some things, the added button and we all know what they need to add, but the product, it was just like this internal dysfunction, the product team, what are we gonna work on? Don't change the product so that you kind of have there's opportunities out there where you might get the lucky strike right outta the gate. Yeah. Right. You don't know. >>It's almost a curse too. It's you're not gonna hit curse Twitter. You're not gonna hit a rich the second time too. So yeah. >><laugh> Johnny Dallas. Thanks for coming on the cube. Really appreciate it. Give a plug for your company. Um, take a minute to explain what you're working on. What you're look looking for. You hiring funding. Customers. Just give a plug, uh, last minute and kind the last word. >>Yeah. So, um, John Dallas from Ze, if you, uh, need any help with your DevOps, if you're a early startup, you don't have DevOps team, um, or you're trying to deploy across clouds, check us out z.com. Um, we are actively hiring. So if you are a software engineer excited about tools and cloud, or you're interested in helping getting this message out there, hit me up. Um, find us on z.co. >>Yeah. LinkedIn Twitter handle GitHub handle. >>Yeah. I'm the only Johnny on a LinkedIn and GitHub and underscore Johnny Dallas underscore on Twitter. All right. Um, >>Johnny Dallas, the youngest engineer working at Amazon, um, now 20 we're on great new project here in the cube. Builders are all young. They're growing into the business. They got cloud at their, at their back it's tailwind. I wish I was 20. Again, this is a I'm John for your host. Thanks for watching. Thanks. >>Welcome >>Back to the cubes. Live coverage of a AWS summit in San Francisco, California events are back, uh, ADAS summit in New York cities. This summer, the cube will be there as well. Check us out there lot. I'm glad we have events back. It's great to have everyone here. I'm John furry host of the cube. Dr. Matt wood is with me cube alumni now VP of business analytics division of AWS. Matt. Great to see you. Thank >>You, John. Great to be here. >>Appreciate it. I always call you Dr. Matt wood, because Andy jazzy always says Dr. Matt, we >>Would introduce you on the he's the one and only the one and >>Only Dr. Matt wood >>In joke. I love it. >>Andy style. And I think you had walkup music too on, you know, >>Too. Yes. We all have our own personalized walk. >>So talk about your new role. I not new role, but you're running up, um, analytics, business or AWS. What does that consist of right now? >>Sure. So I work, I've got what I consider to be the one of the best jobs in the world. Uh, I get to work with our customers and, uh, the teams at AWS, uh, to build the analytics services that millions of our customers use to, um, uh, slice dice, pivot, uh, better understand their day data, um, look at how they can use that data for, um, reporting, looking backwards and also look at how they can use that data looking forward. So predictive analytics and machine learning. So whether it is, you know, slicing and dicing in the lower level of, uh Hado and the big data engines, or whether you're doing ETR with glue or whether you're visualizing the data in quick side or building models in SageMaker. I got my, uh, fingers in a lot of pies. >>You know, one of the benefits of, uh, having cube coverage with AWS since 2013 is watching the progression. You were on the cube that first year we were at reinvent 2013 and look at how machine learning just exploded onto the scene. You were involved in that from day one is still day one, as you guys say mm-hmm <affirmative>, what's the big thing now. I mean, look at, look at just what happened. Machine learning comes in and then a slew of services come in and got SageMaker became a hot seller, right outta the gate. Mm-hmm <affirmative> the database stuff was kicking butt. So all this is now booming. Mm-hmm <affirmative> that was the real generational changeover for <inaudible> what's the perspective. What's your perspective on, yeah, >>I think how that's evolved. No, I think it's a really good point. I, I totally agree. I think for machine machine learning, um, there was sort of a Renaissance in machine learning and the application of machine learning machine learning as a technology has been around for 50 years, let's say, but, uh, to do machine learning, right? You need like a lot of data, the data needs to be high quality. You need a lot of compute to be able to train those models and you have to be able to evaluate what those mean as you apply them to real world problems. And so the cloud really removed a lot of the constraints. Finally, customers had all of the data that they needed. We gave them services to be able to label that data in a high quality way. There's all the compute. You need to be able to train the models <laugh> and so where you go. >>And so the cloud really enabled this Renaissance with machine learning, and we're seeing honestly, a similar Renaissance with, uh, with data, uh, and analytics. You know, if you look back, you know, five, 10 years, um, analytics was something you did in batch, like your data warehouse ran a analysis to do, uh, reconciliation at the end of the month. And then was it? Yeah. And so that's when you needed it, but today, if your Redshift cluster isn't available, uh, Uber drivers don't turn up door dash deliveries, don't get made. It's analytics is now central to virtually every business and it is central to every virtually every business is digital transformation. Yeah. And be able to take that data from a variety of sources here, or to query it with high performance mm-hmm <affirmative> to be able to actually then start to augment that data with real information, which usually comes from technical experts and domain experts to form, you know, wisdom and information from raw data. That's kind of, uh, what most organizations are trying to do when they kind of go through this analytics journey. It's >>Interesting, you know, Dave LAN and I always talk on the cube, but out, you know, the future and, and you look back, the things we were talking about six years ago are actually happening now. Yeah. And it's not a, a, a, you know, hyped up statement to say digital transformation. It actually's happening now. And there's also times where we bang our fist on the table, say, I really think this is so important. And Dave says, John, you're gonna die on that hill <laugh>. >>And >>So I I'm excited that this year, for the first time I didn't die on that hill. I've been saying data you're right. Data as code is the next infrastructure as code mm-hmm <affirmative>. And Dave's like, what do you mean by that? We're talking about like how data gets and it's happening. So we just had an event on our 80 bus startups.com site mm-hmm <affirmative>, um, a showcase with startups and the theme was data as code and interesting new trends emerging really clearly the role of a data engineer, right? Like an SRE, what an SRE did for cloud. You have a new data engineering role because of the developer on, uh, onboarding is massively increasing exponentially, new developers, data science, scientists are growing mm-hmm <affirmative> and the, but the pipelining and managing and engineering as a system. Yeah. Almost like an operating system >>And as a discipline. >>So what's your reaction to that about this data engineer data as code, because if you have horizontally scalable data, you've gotta be open that's hard. <laugh> mm-hmm <affirmative> and you gotta silo the data that needs to be siloed for compliance and reasons. So that's got a very policy around that. So what's your reaction to data as code and data engineering and >>Phenomenon? Yeah, I think it's, it's a really good point. I think, you know, like with any, with any technology, uh, project inside an organization, you know, success with analytics or machine learning is it's kind of 50% technology and then 50% cultural. And, uh, you have often domain experts. Those are, could be physicians or drug experts, or they could be financial experts or whoever they might be got deep domain expertise. And then you've got technical implementation teams and it's kind of a natural often repulsive force. I don't mean that rudely, but they, they just, they don't talk the same language. And so the more complex the domain and the more complex the technology, the stronger that repulsive force, and it can become very difficult for, um, domain experts to work closely with the technical experts, to be able to actually get business decisions made. And so what data engineering does and data engineering is in some cases team, or it can be a role that you play. >>Uh, it's really allowing those two disciplines to speak the same language it provides. You can think of it as plumbing, but I think of it as like a bridge, it's a bridge between like the technical implementation and the domain experts. And that requires like a very disparate range of skills. You've gotta understand about statistics. You've gotta understand about the implementation. You've gotta understand about the, it, you've gotta understand and understand about the domain. And if you could pull all of that together, that data engineering discipline can be incredibly transformative for an organization, cuz it builds the bridge between those two >>Groups. You know, I was advising some, uh, young computer science students at the sophomore junior level, uh, just a couple weeks ago. And I told 'em, I would ask someone at Amazon, this questions I'll ask you since you're, you've been in the middle of of it for years, they were asking me and I was trying to mentor them on. What, how do you become a data engineer from a practical standpoint, uh, courseware projects to work on how to think, um, not just coding Python cause everyone's coding in Python mm-hmm <affirmative> but what else can they do? So I was trying to help them and I didn't really know the answer myself. I was just trying to like kind of help figure it out with them. So what is the answer in your opinion or the thoughts around advice to young students who want to be data engineers? Cuz data scientists is pretty clear in what that is. Yeah. You use tools, you make visualizations, you manage data, you get answers and insights and apply that to the business. That's an application mm-hmm <affirmative>, that's not the, you know, sta standing up a stack or managing the infrastructure. What, so what does that coding look like? What would your advice be to >>Yeah, I think >>Folks getting into a data engineering role. >>Yeah. I think if you, if you believe this, what I said earlier about like 50% technology, 50% culture, like the, the number one technology to learn as a data engineer is the tools in the cloud, which allow you to aggregate data from virtually any source into something which is incrementally more valuable for the organization. That's really what data engineering is all about. It's about taking from multiple sources. Some people call them silos, but silos indicates that the, the storage is kind of fungible or UND differentiated. That that's really not the case. Success requires you to really purpose built well crafted high performance, low cost engines for all of your data. So understanding those tools and understanding how to use 'em, that's probably the most important technical piece. Um, and yeah, Python and programming and statistics goes along with that, I think. And then the most important cultural part, I think is it's just curiosity. >>Like you want to be able to, as a data engineer, you want to have a natural curiosity that drives you to seek the truth inside an organization, seek the truth of a particular problem and to be able to engage, cuz you're probably, you're gonna have some choice as you go through your career about which domain you end up in, like maybe you're really passionate about healthcare. Maybe you're really just passionate about your transportation or media, whatever it might be. And you can allow that to drive a certain amount of curiosity, but within those roles, like the domains are so broad, you kind of gotta allow your curiosity to develop and lead, to ask the right questions and engage in the right way with your teams. So because you can have all the technical skills in the world, but if you're not able to help the team's truths seek through that curiosity, you simply won't be successful. >>We just had a guest on 20 year old, um, engineer, founder, Johnny Dallas, who was 16 when he worked at Amazon youngest engineer at >>Johnny Dallas is a great name by the that's fantastic. It's his real name? >>It sounds like a football player. Rockstar. I should call Johnny. I have Johnny Johnny cube. Uh it's me. Um, so, but he's young and, and he, he was saying, you know, his advice was just do projects. >>Yeah. That's get hands on. >>Yeah. And I was saying, Hey, I came from the old days though, you get to stand stuff up and you hugged onto the assets. Cause you didn't wanna kill the cause you spent all this money and, and he's like, yeah, with cloud, you can shut it down. If you do a project that's not working and you get bad data, no one's adopting it or you don't want like it anymore. You shut it down. Just something >>Else. Totally >>Instantly abandoned it. Move onto something new. >>Yeah. With progression. Totally. And it, the, the blast radius of, um, decisions is just way reduced, gone. Like we talk a lot about like trying to, you know, in the old world trying to find the resources and get the funding. And it's like, right. I wanna try out this kind of random idea that could be a big deal for the organization. I need 50 million in a new data center. Like you're not gonna get anywhere. You, >>You do a proposal working backwards, document >>Kinds, all that, that sort of stuff got hoops. So, so all of that is gone, but we sometimes forget that a big part of that is just the, the prototyping and the experimentation and the limited blast radius in terms of cost. And honestly, the most important thing is time just being able to jump in there, get fingers on keyboards, just try this stuff out. And that's why at AWS, we have part of the reason we have so many services because we want, when you get into AWS, we want the whole toolbox to be available to every developer. And so, as your ideas developed, you may want to jump from, you know, data that you have, that's already in a database to doing realtime data. Yeah. And then you can just, you have the tools there. And when you want to get into real time data, you don't just have kineses, but you have real time analytics and you can run SQL again, that data is like the, the capabilities and the breadth, like really matter when it comes to prototyping and, and >>That's culture too. That's the culture piece, because what was once a dysfunctional behavior, I'm gonna go off the reservation and try something behind my boss's back or cause now as a side hustle or fun project. Yeah. So for fun, you can just code something. Yeah, >>Totally. I remember my first Haddo project, I found almost literally a decommissioned set of servers in the data center that no one was using. They were super old. They're about to be literally turned off. And I managed to convince the team to leave them on for me for like another month. And I installed her DUP on them and like, got them going. It's like, that just seems crazy to me now that I, I had to go and convince anybody not to turn these service off, but what >>It was like for that, when you came up with elastic map produce, because you said this is too hard, we gotta make it >>Easier. Basically. Yes. <laugh> I was installing Haddo version, you know, beta nor 0.9 or whatever it was. It's like, this is really hard. This is really hard. >>We simpler. All right. Good stuff. I love the, the walk down memory lane and also your advice. Great stuff. I think culture's huge. I think. And that's why I like Adam's keynote to reinvent Adam. Lesky talk about path minds and trail blazers because that's a blast radius impact. Mm-hmm <affirmative> when you can actually have innovation organically just come from anywhere. Yeah, that's totally cool. Totally. Let's get into the products. Serverless has been hot mm-hmm <affirmative> uh, we hear a lot about EKS is hot. Uh, containers are booming. Kubernetes is getting adopted. There's still a lot of work to do there. Lambda cloud native developers are booming, serverless Lambda. How does that impact the analytics piece? Can you share the hot, um, products around how that translates? Sure, absolutely. Yeah, the SageMaker >>Yeah, I think it's a, if you look at kind of the evolution and what customers are asking for, they're not, you know, they don't just want low cost. They don't just want this broad set of services. They don't just want, you know, those services to have deep capabilities. They want those services to have as lower operating cost over time as possible. So we kind of really got it down. We got built a lot of muscle, lot of services about getting up and running and experimenting and prototyping and turning things off and turn turning them on and turning them off. And like, that's all great. But actually the, you really only most projects start something once and then stop something once. And maybe there's an hour in between, or maybe there's a year, but the real expense in terms of time and, and complexity is sometimes in that running cost. Yeah. And so, um, we've heard very loudly and clearly from customers that they want, that, that running cost is just undifferentiated to them and they wanna spend more time on their work and in analytics that is, you know, slicing the data, pivoting the data, combining the data, labeling the data, training their models, uh, you know, running inference against their models, uh, and less time doing the operational pieces. >>So is that why the servers focus is there? >>Yeah, absolutely. It, it dramatically reduces the skill required to run these, uh, workloads of any scale. And it dramatically reduces the UND differentiated, heavy lifting, cuz you get to focus more of the time that you would've spent on the operation on the actual work that you wanna get done. And so if you look at something just like Redshift serverless that we launched a reinvent, you know, there's a kind of a, we have a lot of customers that want to run like a, uh, the cluster and they want to get into the, the weeds where there is benefit. We have a lot of customers that say, you know, I there's no benefit for me though. I just wanna do the analytics. So you run the operational piece, you're the experts we've run. You know, we run 60 million instant startups every single day. Like we do this a lot. Exactly. We understand the operation. I >>Want the answers come on. So >>Just give the answers or just let, give me the notebook or just give the inference prediction. So today for example, we announced, um, you know, serverless inference. So now once you've trained your machine learning model, just, uh, run a few, uh, lines of code or you just click a few buttons and then yeah, you got an inference endpoint that you do not have to manage. And whether you're doing one query against that endpoint, you know, per hour or you're doing, you know, 10 million, but we'll just scale it on the back end. You >>Know, I know we got not a lot of time left, but I want, wanna get your reaction to this. One of the things about the data lakes, not being data swamps has been from what I've been reporting and hearing from customers is that they want to retrain their machine learning algorithm. They want, they need that data. They need the, the, the realtime data and they need the time series data, even though the time has passed, they gotta store in the data lake mm-hmm <affirmative>. So now the data lakes main function is being reusing the data to actually retrain. Yeah, >>That's >>Right. It worked properly. So a lot of, lot of postmortems turn into actually business improvements to make the machine learning smarter, faster. You see that same way. Do you see it the same way? Yeah, >>I think it's, I think it's really interesting. No, I think it's really interesting because you know, we talk it's, it's convenient to kind of think of analytics as a very clear progression from like point a point B, but really it's, you are navigating terrain for which you do not have a map and you need a lot of help to navigate that terrain. Yeah. And so, you know, being, having these services in place, not having to run the operations of those services, being able to have those services be secure and well governed, and we added PII detection today, you know, something you can do automatically, uh, to be able to use their, uh, any unstructured data run queries against that unstructured data. So today we added, you know, um, text extract queries. So you can just say, well, uh, you can scan a badge for example, and say, well, what's the name on this badge? And you don't have to identify where it is. We'll do all of that work for you. So there's a often a, it's more like a branch than it is just a, a normal, uh, a to B path, a linear path. Uh, and that includes loops backwards. And sometimes you gotta get the results and use those to make improvements further upstream. And sometimes you've gotta use those. And when you're downstream, you'll be like, ah, I remember that. And you come back and bring it all together. So awesome. It's um, it's, uh, uh, it's a wonderful >>Work for sure. Dr. Matt wood here in the queue. Got just take the last word and give the update. Why you're here. What's the big news happening that you're announcing here at summit in San Francisco, California, and update on the, the business analytics >>Group? Yeah, I think, you know, one of the, we did a lot of announcements in the keynote, uh, encouraged everyone to take a look at that. Uh, this morning was Swami. Uh, one of the ones I'm most excited about, uh, is the opportunity to be able to take, uh, dashboards, visualizations. We're all used to using these things. We see them in our business intelligence tools, uh, all over the place. However, what we've heard from customers is like, yes, I want those analytics. I want their visualization. I want it to be up to date, but you know, I don't actually want to have to go my tools where I'm actually doing my work to another separate tool to be able to look at that information. And so today we announced, uh, one click public embedding for quick side dashboards. So today you can literally, as easily as embedding a YouTube video, you can take a dashboard that you've built inside, quick site cut and paste the HTML, paste it into your application and that's it. That's all you have to do. It takes seconds and >>It gets updated in real time. >>Updated in real time, it's interactive. You can do everything that you would normally do. You can brand it like this is there's no power by quick site button or anything like that. You can change the colors, make it fit in perfectly with your, with your applications. So that's sitting incredibly powerful way of being able to take a, uh, an analytics capability that today sits inside its own little fiefdom and put it just everywhere. It's, uh, very transformative. >>Awesome. And the, the business is going well. You got the serverless and your tailwind for you there. Good stuff, Dr. Matt with thank you. Coming on the cube >>Anytime. Thank >>You. Okay. This is the cubes cover of eight summit, 2022 in San Francisco, California. I'm John host cube. Stay with us with more coverage of day two after this short break.
SUMMARY :
And I think there's no better place to, uh, service those people than in the cloud and uh, Well, first of all, congratulations, and by the way, you got a great pedigree and great background, super smart, You know, it's so funny that you say that enterprise is hot because you, and I feel that way now. Ts is one big enterprise, cuz you gotta have imutability you got performance issues. of history and have been involved in open source in the cloud would say that we're, you know, much of what we're doing is, Yeah. the more time you spend in this world is this is the fastest growing part I get it and more relevant <laugh> but there's also the hype of like the web three, for instance, but you know, I call it the user driven revolution. And so that's that I, that I think is really this revolution that you see, the sixties was rebellion against the fifties and the man and, you know, summer of love. like, you know, you would never get fired for buying IBM, but now it's like, you obviously probably would So what I'm trying to get at is that, do you see the young cultural revolution look, you know, you were not designed in the cloud era. You gotta convince someone to part with their ch their money and the first money in which you do a lot of it's And the persona of the entrepreneur would be, you know, so somebody who was a great salesperson or somebody who tell a great story, software, like the user is only gonna give you 90 seconds to figure out whether or not you're storytelling's fine with you an extrovert or introvert, have your style, sell the story in a way that's So I think the more that you can show in the road, you can get through short term spills. I think many people that, that do what we do for a living, we'll say, you know, What's the hottest thing in enterprise that you see the biggest wave that people should pay attention to that you're looking at And the they're the only things we do day in, Uh, and finally, it's the gift that keeps on giving. But if you think about it, the whole economy is moving online. So you get the convergence of national security, I mean, arguably again, it's the area of the world that people should be I gotta, I gotta say, you gotta love your firm. Huge fan of what you guys are doing here. Again, John host of the cube. Thank you for having me. What do you guys do? and obviously in New York, uh, you know, the business was never like this, How is this factoring into what you guys do and your growth cuz you moving the stuff that you maybe currently have OnPrem and a data center to the cloud first is a first step. manufacturing, it's the physical plant or location And you guys solve And the reality is not everything that's And the reality is the faster you move with anything cloud based, Well actually shutting down the abandoning, the projects that early, not worrying about it, And they get, they get used to it. I can get that like values as companies, cuz they're betting on you and your people. that a customer can buy in the cloud, how are you gonna ask a team of one or two people in If you have a partner that's offering you some managed services. I mean the cost. sure everybody in the company has the opportunity to become certified. Desk and she could be running the Kubernetes clusters. It's And that's a cultural factor that you guys have. There's no modernization on the app side. And the other thing is, is there's not a lot of partners, In the it department. I like it, And so how you build your culture around that is, is very important. You said you bought the company and We didn't call it at that time innovative solutions to come in and, And they were like, listen, you got long ways before you're gonna be an owner. Um, the other had a real big problem with having to write a check. So in 2016 I bought the business, um, became the sole owner. The capital ones of the world. The, the Microsoft suite to the cloud. Uh, tell me the hottest product that you have. funding solutions to help customers with the cash flow, uh, constraints that come along with those migrations. on the cash exposure. We are known for that and we're known for being creative with those customers and being empathetic And that's the cloud upside is all about doubling down on the variable win that's right. I'm John for your host. I'm John for host of the cube here for the next Thank you very much. We were chatting before you came on camera. This is the first, uh, summit I've been to, to in what two, three is running everything devs sec ops, everyone kind of sees that you got containers, you got Benet, Tell us about what you guys doing at innovative and, uh, what you do. Uh, so I'm the director of solutions architecture. We have a customer there that, uh, needs to deploy but the real issue was they were they're bread and butters EC two and S three. the data at the edge, you got five GM having. Data in is the driver for the edge. side, obviously, uh, you got SW who's giving the keynote tomorrow. And it's increasing the speed of adoption So you guys are making a lot of good business decisions around managed cloud service. You take the infrastructure, you got certain products, whether it's, you know, low latency type requirements, So innovative is filling that gap across the Because a lot of people are looking at the web three in these areas like Panama, you mentioned FinTech. I keep bringing the Caribbean up, but it's, it's top of my mind right now we have customers We have our own little, um, you know, I think we'll start talking about how does that really live on, So I'm a customer, pretend I'm a customer, Hey, you know, I'm, we're in an underserved area. That's, that's one of the best use cases, And that's, that's one of the best use cases that we're move the data unless you have to. Uh, so not only are you changing your architecture, you're actually changing your organization because you're But you gotta change the database architecture on the back. Uh, you know, for the past maybe decade. We don't have time to drill into, maybe we do another session this, but the one pattern we're seeing come of the past of data to AWS cloud, or we can run, uh, computational workloads So I gotta end the segment on a, on a, kind of a, um, fun, I was told to ask you You got a customer to jump I started in the first day there, we had a, and, uh, my career into the cloud, and now it feels like, uh, almost, almost looking back and saying, And so, you know, you, you jump on a plane, you gotta make sure that parachute is gonna open. the same feeling we have when we It's much now with you guys, it's more like a tandem jump. Matthew, thanks for coming on the cube. I'm John furry host of the cube. What's the status of the company product what's going on? We're back to be business with you never while after. It operations, it help desk the same place I used to work at ServiceNow. I love having you on the cube, Dave and I, and Dave Valenti as well loves having you on too, because you not only bring the entrepreneurial So the cloud scale has hit. So the things that room system of record that you and me talked about, the next layer is called system of intelligence. I mean, I mean, RPA is almost, should be embedded in everything. And that's your thinking. So as you break that down, is this So it's like how you have a database and compute and sales and networking. uh, behind us, you got the expo hall. So you don't build it just on Amazon. kind of shitting on us saying, Hey, you guys terrible, they didn't get it. Remember the middle layer pass will be snowflake so I Basically the, if you're an entrepreneur, the, the north star in terms of the, the outcome is be And that reduce your product development, your go to market and you get use the snowflake marketplace to I mean, I know they got a great relationship, uh, but snowflake now has to run a company they're public. So I think depending on the application use case, you have to use each of the above. I have is that I, I think it's okay to have a super cloud like that because the rising tide is still happening I see people lift and shifting from the it operations. the big enterprises now and you know, small, medium, large and large enterprise are all buying new companies If I growing by or 2007 or eight, when I used to talk to you back then and Amazon started So you know, a lot of good resources there. Yourself a lot of first is I see the AIOP solutions in the future should be not looking back. I think the whole, that area is very important. Yeah. They doubled the What are you working on right now? I'm the CEO there. Some of the areas where you want to scale your company, grow your company, eliminate the cost customer service. I mentioned that it's decipher all the hot startups and of course the cube.net and Silicon angle.com. We're getting back in the groove psych to be back. Sure is a lot of words to describe is shit posting, which is how I describe what I tend to do. And if you look at mark, Andrew's been doing a lot of shit posting lately. It's honestly the most terrifying scenario for anyone is if I have that kind of budget to throw at my endeavors, So for the audience that doesn't know what shit posting is, what is shit posting? A lot of the audience is thinking, in the industry right now, obviously, uh, coupons coming up in Spain, which they're having a physical event, And you can't win once you're there. of us is trying to portray themselves as you know, the Pathfinder, you know, you're the pioneer, Since the last time we've spoken, uh, Steve Schmidt is now the CISO for all of Amazon I gotta say one of the things I do like in the recent trend is that the tech companies are getting into the formula one, And I can see the appeal of these tech companies getting into it because these things are basically So I gotta ask you about, uh, what's going on in your world. People just generally don't respond to email because who responds I think you're people would call in, oh, People would call in and say, Corey, what do you think about X? Honestly, I am surprised about anything by how little I have gotten over the last five years of doing this, Um, one of the rituals I like about your, um, And then there you go. And so the joke was cold. I love the service ridiculous name. You got EMR, you got EC two, They're like the anti Google, Google turns things off while they're still building it. So let me talk about, uh, the other things I want to ask you, is that like, okay. Depends on who you ask. Um, a lot of people though saying, you know, it's not a real good marketing Yeah. I believe not doing it is probably the right answer. What's the big aha moment that you saw with the pandemic. When in the before times it's open to anyone I look forward to it. What else have you seen? But they will change a browser tab and you won't get them back. It's always fun in the, in the meetings when you're ho to someone and their colleague is messaging them about, This guy is really weird. Yes I am and I bring it into the conversation and then everyone's uncomfortable. do you wanna take that about no, I'm good. I don't the only entire sure. You're starting to see much more of like yeah. Tell me about the painful spot that you More, more, I think you nailed it. And that is the next big revelation of this industry is going to realize you have different companies. Corey, final question for, uh, what are you here doing? We fixed the horrifying AWS bill, both from engineering and architecture, So thanks for coming to the cube and And of course reinvent the end of the year for all the cube Yeah. We'll start That's the official name. Yeah, What's the, how was you guys organized? And the intention there is to So partnerships are key. Um, so I've got a team of partner managers that are located throughout the us, I love the white glove service, but translate that what's in it for what um, sort of laser focus on what are you really good at and how can we bring that to the customer as And there's a lot that you can do with AWS, but focus is truly the key word there because What are some of the cool things you guys have seen in the APN that you can point to? I mean, I can point to few, you can take them. Um, and through that we provide You gotta, I mean, when you get funding, it's still day one. And our job is to try to make I mean, you guys are the number one cloud in the business, the growth in every sector is booming. competency programs, the DevOps competencies, the security competency, which continues to help, I mean, you got a good question, you know, thousand flowers blooming all the time. lot of the ISVs that we look after are infrastructure ISVs. So what infrastructure, Exactly. So infrastructure as well, like storage back up ransomware Right. spread, and then someone to actually do the co-sell, uh, day to day activities to help them get in I mean, you know, ask the res are evolving, that role of DevOps is taking on dev SecOps. So the partner development manager can be an escalation for absolutely. And you guys, how is that partner managers, uh, measure And then co-sell not only are we helping these partners win their current opportunities but that's a huge goal of ours to help them grow their top line. I have one partner here that you guys work And so that's, our job is how do you get that great tech in lot of holes and gaps in the opportunities with a AWS. Uh, and making a lot of noise here in the United States, which is great. Let's see if they crash, you know, Um, and so I've actually seen many of our startups grow So you get your economics, that's the playbook of the ventures and the models. How I'm on the cloud. And, or not provide, or, you know, bring any fruit to the table, for startups, what you guys bring to the table and we'll close it out. And that's what we're here for. It's a good way to, it's a good way to put it. Great to see you love working with you guys. I'm John for host of the cube. Always great to come and talk to you on the queue, man. And it's here, you predicted it 11 years ago. do claim credit for, for sort of catching that bus early, um, you know, at the board level, the other found, you know, the people there, uh, cloud, you know, Amazon, And the, you know, there's sort of the transactions, you know, what you bought today are something like that. So now you have another, the sort of MIT research be mainstream, you know, observe for the folks who don't know what you guys do. So, um, we realized, you know, a handful of years ago, let's say five years ago that, And, um, you know, part of the observed story is we think that to go big in the cloud, you can have a cloud on a cloud, And, and then that was the, you know, Yeah. say the, the big data world, what Oracle did for the relational data world, you know, way back 25 years ago. So you're building on top of snowflake, And, um, you know, I've had folks say to me, I am more on snowing. Stay on the board, then you'll know what's going on. And so I've believe the opportunity for folks like snowflake and, and folks like observe it. the go big scenario is you gotta be on a platform. Or be the platform, but it's hard. to like extract, uh, a real business, you gotta move up, you gotta add value, Moving from the data center of the cloud was a dream for starters within if the provision, It's almost free, but you can, you know, as an application vendor, you think, growing company, the Amazon bill should be a small factor. Snowflake are doing a great job of innovating on the database and, and the same is true of something I mean, the shows are selling out the floor. Well, and for snowflake and, and any platform from VI, it's a beautiful thing because, you know, institutional knowledge of snowflake integrations, right. And so been able to rely on a platform that can manage that is inve I don't know if you can talk about your, Around the corner. I think, as a startup, you always strive for market fit, you know, which is at which point can you just I think capital one's a big snowflake customer as well. And, and they put snowflake in a position in the bank where they thought that snowflake So you're, Prescale meaning you're about to So you got POCs, what's that trajectory look like? So people will be able to the kind of things that by in the day you could do with the new relics and AppDynamics, What if you had the, put it into a, a, a sentence what's the I mean, at the end of the day, you have to build an amazing product and you have to solve a problem in a different way. What's the appetite at the buyer side for startups and what So the nice thing from a startup standpoint is they know at times What's the state of AWS. I mean, you know, we're, we're on AWS as well. Thanks for coming on the cube. host of the cubes cube coverage of AWS summit 2022 here in San Francisco. I feel like it's been forever since we've been able to do something in person. I'm glad you're here because we run into each other all the time. And we don't wanna actually go back as bring back the old school web It's all the same. No, you're never recovering. the next generation of software companies, uh, early investor in open source companies and cloud that have agendas and strategies, which, you know, purchase software that is traditionally bought and sold tops Well, first of all, congratulations, and by the way, you got a great pedigree and great background. You know, it's so funny that you say that enterprise is hot because you, and I feel that way now. MFTs is one big enterprise, cuz you gotta have imutability you got performance issues. you know, much of what we're doing is, uh, the predecessors of the web web three movement. The hype is definitely web the more time you spend in this world is this is the fastest growing part I get it and more relevant <laugh> but there's also the hype of like the web three, for instance, but you know, I call it the user driven revolution. the offic and the most, you know, kind of valued people in in the sixties was rebellion against the fifties and the man and, you know, summer of love. like, you know, you would never get fired for buying IBM, but now it's like, you obviously probably would So what I'm trying to get at is that, do you see the young cultural revolution look, you know, you were not designed in the cloud era. You gotta convince someone to part with their ch their money and the first money in which you do a lot of is about And the persona of the entrepreneur would be, you know, somebody who was a great salesperson or somebody who tell a great story. software, like the user is only gonna give you 90 seconds to figure out whether or not you're But let me ask a question now that for the people watching, who are maybe entrepreneurial entre entrepreneurs, So I think the more that you can show I think many people that, that do what we do for a living will say, you know, What's the hottest thing in enterprise that you see the biggest wave that people should pay attention to that you're looking at itself as big of a market as any of the other markets that we invest in. But if you think about it, the whole like economy is moving online. So you get the convergence of national security, Arguably again, it's the area of the world that I gotta, I gotta say you gotta love your firm. Huge fan of what you guys are doing here. Again, John host of the cube. Thank you for having me. What do you guys do? made the decision in 2018 to pivot and go all in on the cloud. How is this factoring into what you guys do and your growth cuz you guys are the number one partner on moving the stuff that you maybe currently have OnPrem and a data center to the cloud first is a first step. it's manufacturing, it's the physical plant or location What's the core problem you guys solve And the reality is not everything that's And the reality is the faster you move with anything cloud based, Well actually shutting down the abandoning, the projects that early and not worrying about it, And they get, they get used to it. Yeah. So this is where you guys come in. that a customer can buy in the cloud, how are you gonna ask a team of one or two people in of our managed services that give the customer the tooling, that for them to go out and buy on their own for a customer to go A risk factor not mean the cost. sure everybody in the company has the opportunity to become certified. And she could be running the Kubernetes clusters. So I'll tell you what, when that customer calls and they have a real Kubernetes issue, And that's a cultural factor that you guys have. This There's no modernization on the app side now. And the other thing is, is there's not a lot of partners, so the partner, In the it department. I like And so how you build your culture around that is, is very important. You said you bought the company and We didn't call it at that time innovative solutions to come in and, on the value of this business and who knows where you guys are gonna be another five years, what do you think about making me an Um, the other had a real big problem with having to write a check. going all in on the cloud was important for us and we haven't looked back. The capital ones of the world. And so, uh, we only had two customers on AWS at the time. Uh, tell me the hottest product that you have. So any SMB that's thinking about migrating to the cloud, they should be talking innovative solutions. So like insurance, basically for them not insurance class in the classic sense, but you help them out on the, We are known for that and we're known for being creative with those customers and being empathetic to And that's the cloud upside is all about doubling down on the variable wind. I'm John for your host. I'm John ferry, host of the cube here for the Thank you very much. We were chatting before you came on camera. This is the first, uh, summit I've been to and what two, three years. So the game is pretty much laid out mm-hmm <affirmative> and the edge is with the Uh, so I'm the director of solutions architecture. but the real issue was they were they're bread and butters EC two and S three. It does computing. the data at the edge, you got 5g having. in the field like with media companies. uh, you got SW, he was giving the keynote tomorrow. And it's increasing the speed of adoption So you guys are making a lot of good business decisions around managed cloud service. So they look towards AWS cloud and say, AWS, you take the infrastructure. Mainly because the, the needs are there, you got data, you got certain products, And, and our customers, even the ones in the edge, they also want us to build out the AWS Because a lot of people are looking at the web three in these areas like Panama, you mentioned FinTech. I keep bringing the Caribbean up, but it's, it's top of my mind right now we have customers We have our own little, um, you know, projects going on. I think we'll start talking about how does that really live on, So I'm a customer, pretend I'm a customer, Hey, you know, I'm, we're in an underserved area. That's, that's one of the best use cases, And that's, that's one of the best use cases that we're for the folks watching don't move the data, unless you have to, um, those new things are developing. Uh, so not only are you changing your architecture, you're actually changing your organization because But you gotta change the database architecture on the back. away data, uh, you know, for the past maybe decade. actually, it's not the case. of data to the AWS cloud, or we can run, uh, computational workloads So I gotta end the segment on a, on a kind of a, um, fun note. You, you got a customer to jump out um, you know, storing data and, and how his cus customers are working. my career into the cloud, and now it feels like, uh, almost, almost looking back and saying, And so, you know, you, you jump on a plane, you gotta make sure that parachute is gonna open. the same feeling we have when we It's pretty much now with you guys, it's more like a tandem jump. I'm John Forry host of the cube. Thanks for coming on the cube. What's the status of the company product what's going on? Of all, thank you for having me back to be business with you. Salesforce, and ServiceNow to take it to the next stage? Well, I love having you on the cube, Dave and I, Dave Valenti as well loves having you on too, because you not only bring Get to call this fun to talk. So the cloud scale has hit. So the things that remember system of recorded you and me talked about the next layer is called system of intelligence. I mean, I mean, RPA is almost, should be embedded in everything. And that's your thinking. So as you break that down, is this So it's like how you have a database and compute and sales and networking. innovative, all the companies out here that we know, we interview them all. So you don't build it just on Amazon. is, what you do in the cloud. Remember the middle layer pass will be snowflake. Basically if you're an entrepreneur, the north star in terms of the outcome is be And that reduce your product development, your go to market and you get use the snowflake marketplace to of the world? So I think depending on the application use case, you have to use each of the above. I think the general question that I have is that I think it's okay to have a super cloud like that because the rising I see people lift and shifting from the it operations. Cause you know, the big enterprises now and, If I remember going back to our 2007 or eight, it, when I used to talk to you back then when Amazon started very small, So you know, a lot of good resources there, um, and gives back now to the data question. service that customers are give the data, share the data because we thought the data algorithms are Yeah. What are you working on right now? I'm the CEO there. Some of the areas where you want to scale your company, grow your company, eliminate the cost customer service, I mentioned that it's a site for all the hot startups and of course the cube.net and Silicon angle.com. We're getting back in the groove, psyched to be back. Sure is a lot of words to describe as shit posting, which is how I describe what I tend to do. And if you look at Mark's been doing a lot of shit posting lately, all a billionaires It's honestly the most terrifying scenario for anyone is if I have that kind of budget to throw at my endeavors, So for the audience that doesn't know what shit posting is, what is shit posting? A lot of the audience is thinking, in the industry right now, obviously, uh, coupons coming up in Spain, which they're having a physical event, you can see the growth And you can't win once you're there. to portray themselves as you know, the Pathfinder, you know, you're the pioneer, Since the last time we've spoken, uh, Steve Schmidt is now the CISO for all of Amazon I, the track highly card, but it's basically a tricked out PC with amazing monitors and you have all the equipment of F1 and you're And I can see the appeal of these tech companies getting into it because these things are basically So I gotta ask you about, uh, what's going in your world. People just generally don't respond to email because who responds I think sure would call in. People would call in and say, Corey, what do you think about X? Honestly, I am surprised anything by how little I have gotten over the last five years of doing this, reinvent getting the interview with jazzy now, Andy we're there, you're there. And there you go. And so the joke was cold. I love the service, ridiculous name. Well, Redshift the on an acronym, you the context of the conversation. Or is that still around? They're like the anti Google, Google turns things off while they're still building it. So let me talk about, uh, the other things I want to ask you is that like, okay. Depends on who you ask. So I gotta ask about multi-cloud cause obviously the other cloud shows are coming up. Yeah. I believe not doing it is probably the right answer. What's the big aha moment that you saw with When in the before times it's open to anyone I look forward to it. What else have you seen? But they will change a browser tab and you won't get them back. It's always fun in the, in the meetings when you're talking to someone and their co is messaging them about, This guy is really weird. Yes I am and I bring it into the conversation and then everyone's uncomfortable. do you wanna take that about no, I'm good. No, the only encourager it's fine. You're starting to see much more of like yeah. Tell me about the painful spot that you Makes more, more, I think you nailed it. And that is the next big revelation of this industry is going to realize you have different companies. Uh, what do you hear doing what's on your agenda this We fixed the horrifying AWS bill, both from engineering and architecture, And of course reinvent the end of the year for all the cube coverage Yeah. What's the, how was you guys organized? And the intention there is to So partnerships are key. Um, so I've got a team of partner managers that are located throughout the us, We've got a lot. I love the white glove service, but translate that what's in it. um, sort of laser focus on what are you really good at and how can we bring that to the customer as And there's a lot that you can do with AWS, but focus is truly the key word there What are some of the cool things you guys have seen in the APN that you can point to? I mean, I can point to few, you can take them. Um, and through that we provide You gotta, I mean, when you get funding, it's still day one. And our job is to try to You guys are the number one cloud in the business, the growth in every sector is booming. competency programs, the DevOps compet, the, the security competency, which continues to help, I mean, you got a good question, you know, a thousand flowers blooming all the time. lot of the fees that we look after our infrastructure ISVs, that's what we do. So you guys have a deliberate, uh, focus on these pillars. Business, this owner type thing. So infrastructure as well, like storage, Right. and spread, and then someone to actually do the co-sell, uh, day to day activities to help them get I mean, you know, SREs are evolving, that role of DevOps is taking on dev SecOps. So the partner development manager can be an escalation point. And you guys how's that partner managers, uh, measure And then co-sell not only are we helping these partners win their current opportunities I mean, top asked from the partners is get me in front of customers. I have one partner here that you guys And so that it's our job is how do you get that great tech in of holes and gaps in the opportunities with AWS. Uh, and making a lot of noise here in the United States, which is great. We'll see if they crash, you know, Um, and so I've actually seen many of our startups grow So with that, you guys are there to How I am on the cloud. And, or not provide, or, you know, bring any fruit to the table, what you guys bring to the table and we'll close it out. And that's what we're here for. Great to see you love working with you guys. I'm John for host of the cube. Always great to come and talk to you on the queue, man. You're in the trenches with great startup, uh, do claim credit for, for, for sort of catching that bus out, um, you know, the board level, you know, the founders, you know, the people there cloud, you know, Amazon, And so you you've One of the insights that we got out of that I wanna get your the sort of MIT research be mainstream, you know, what you guys do. So, um, we realized, you know, a handful of years ago, let's say five years ago that, And, um, you know, part of the observed story yeah. that to go big in the cloud, you can have a cloud on a cloud, I mean, having enough gray hair now, um, you know, again, CapX built out the big data world, what Oracle did for the relational data world, you know, way back 25 years ago. And, um, you know, I've had folks say to me, That that's a risk I'm prepared to take <laugh> I am long on snowflake you, Stay on the board, then you'll know what's going on. And so I believe the opportunity for folks like snowflake and folks like observe it's the go big scenario is you gotta be on a platform. Easy or be the platform, but it's hard. And then to, to like extract, uh, a real business, you gotta move up, Moving from the data center of the cloud was a dream for starters. I know it's not quite free. and storage is free, that's the mindset you've gotta get into. And I think the platform enablement to value. Snowflake are doing a great job of innovating on the database and, and the same is true of something I mean, the shows are selling out the floor. And we do a lot of the support. You're scaling that function with the, And so been able to rely on a platform that can manage that is invaluable, I don't know if you can talk about your, Scales around the corner. I think, as a startup, you always strive for market fit, you know, which is at which point can you just I think capital one's a big snowflake customer as well. They were early in one of the things that attracted me to capital one was they were very, very good with snowflake early So you got POCs, what's that trick GE look like, So right now all the attention is on the What if you had the, put it into a, a sentence what's the I mean, at the end of the day, you have to build an amazing product and you have to solve a problem in a different way. What's the appetite at the buyer side for startups and what So the nice thing from a startup standpoint is they know at times they need to risk or, What's the state of AWS. I mean, you know, we we're, we're on AWS as They got the silicone and they got the staff act, developing Jeremy Burton inside the cube, great resource for California after the short break. host of the cubes cube coverage of AWS summit 2022 here in San Francisco. I feel like it's been forever since we've been able to do something in person. I'm glad you're here because we run into each other all the time. the old school web 1.0 days. We, we are, it's a little bit of a throwback to the path though, in my opinion, <laugh>, it's all the same. I mean, you remember I'm a recovering entrepreneur, right? No, you're never recovering. in the next generation of our companies, uh, early investor in open source companies that have agendas and strategies, which, you know, purchased software that has traditionally bought and sold tops Well, first of all, congratulations, and by the way, you got a great pedigree and great background, super smart admire of your work You know, it's so funny that you say that enterprise is hot because you, and I feel that way now. Ts is one big enterprise, cuz you gotta have imutability you got performance issues. history and have been involved in, open in the cloud would say that we're, you know, much of what we're doing is, the more time you spend in this world is this is the fastest growing part I get it and more relevant, but it's also the hype of like the web three, for instance. I call it the user driven revolution. the beneficiaries and the most, you know, kind of valued people in the sixties was rebellion against the fifties and the man and, you know, summer of love. like, you know, you would never get fired for buying IBM, but now it's like, you obviously probably would So what I'm trying to get at is that, do you see the young cultural revolution look, you know, you were not designed in the cloud era. You gotta convince someone to part with their ch their money and the first money in which you do a lot of is And the persona of the entrepreneur would be, you know, somebody who was a great salesperson or somebody who tell a great story. software, the user is only gonna give you 90 seconds to figure out whether or not you're What's the, what's the preferred way that you like to see entrepreneurs come in and engage, So I think the more that you can in the road, you can get through short term spills. I think many people that, that do what we do for a living will say, you know, Uh, what's the hottest thing in enterprise that you see the biggest wave that people should pay attention to that you're One is the explosion and open source software. Uh, and finally, it's the gift that keeps on giving. But if you think about it, the whole economy is moving online. So you get the convergence of national security, I mean, arguably again, it's the area of the world that I gotta, I gotta say, you gotta love your firm. Huge fan of what you guys are doing here. Again, John host of the cube got a great guest here. Thank you for having me. What do you guys do? that are moving into the cloud or have already moved to the cloud and really trying to understand how to best control, How is this factoring into what you guys do and your growth cuz you guys are the number one partner on moving the stuff that you maybe currently have OnPrem and a data center to the cloud first is a first step. it's manufacturing, it's the physical plant or location What's the core problem you guys solve And the reality is not everything that's Does that come up a lot? And the reality is the faster you move with anything cloud based, Well actually shutting down the abandoning the projects that early and not worrying about it, And Like, and then they wait too long. Yeah. I can get that like values as companies, cuz they're betting on you and your people. that a customer can buy in the cloud, how are you gonna ask a team of one or two people in your, If you have a partner, that's all offering you some managed services. Opportunity cost is huge, in the company has the opportunity to become certified. And she could be running the Kubernetes clusters. And that's a cultural factor that you guys have. This So that's, There's no modernization on the app side though. And, and the other thing is, is there's not a lot of partners, No one's raising their hand boss. In it department. Like, can we just call up, uh, you know, <laugh> our old vendor. And so how you build your culture around that is, You said you bought the company and We didn't call it at that time innovative solutions to come in and, And they were like, listen, you got long ways before you're gonna be an owner, but if you stick it out in your patient, Um, the other had a real big problem with having to write a check. all going all in on the cloud was important for us and we haven't looked back. The capital ones of the world. The, the Microsoft suite to the cloud and Uh, tell me the hottest product that you have. So any SMB that's thinking about migrating to the cloud, they should be talking innovative solutions. So like insurance, basically for them not insurance class in the classic sense, but you help them out on the, We are known for that and we're known for being creative with those customers, That's the cloud upside is all about doubling down on the variable wind. I'm John for your host. Live on the floor in San Francisco for 80 west summit, I'm John ferry, host of the cube here for the Thank you very much. We were chatting before you came on camera. This is the first, uh, summit I've been to and what two, three years. is running everything dev sec ops, everyone kind of sees that you got containers, you got Kubernetes, Uh, so I'm the director of solutions architecture. to be in Panama, but they love AWS and they want to deploy AWS services but the real issue was they were they're bread and butters EC two and S three. It the data at the edge, you got five GM having. in the field like with media companies. side, obviously, uh, you got SW who's giving the keynote tomorrow. Uh, in the customer's mind for the public AWS cloud inside an availability zone. So you guys are making a lot of good business decisions around managed cloud service. So they look towards AWS cloud and say, AWS, you take the infrastructure. Mainly because the, the needs are there, you got data, you got certain products, And, and our customers, even the ones in the edge, they also want us to build out the AWS Because a lot of people are looking at the web three in these areas like Panama, you mentioned FinTech in, I keep bringing the Caribbean up, but it's, it's top of my mind right now we have customers We have our own little, um, you know, projects going on. I think we'll start talking about how does that really live So I'm a customer, pretend I'm a customer, Hey, you know, I'm, we're in an underserved area. That's, that's one of the best use cases, And that's, that's one of the best use cases that we're the folks watching don't move the data unless you have to. Uh, so not only are you changing your architecture, you're actually changing your organization because But you gotta change the database architecture in the back. away data, uh, you know, for the past maybe decade. We don't have time to drill into, maybe we do another session on this, but the one pattern we're seeing of the past year of data to the AWS cloud, or we can run, uh, computational workloads So I gotta end the segment on a, on a kind of a, um, fun note. You got a customer to jump out So I was, you jumped out. my career into the cloud, and now it feels like, uh, almost, almost looking back and saying, And so, you know, you, you jump on a plane, you gotta make sure that parachute is gonna open. But, uh, it was, it was the same kind of feeling that we had in the early days of AWS, the same feeling we have when we It's now with you guys, it's more like a tandem jump. I'm John for host of the cube. I'm John fury host of the cube. What's the status of the company product what's going on? First of all, thank you for having me. Salesforce, and service now to take you to the next stage? I love having you on the cube, Dave and I, Dave LAN as well loves having you on too, because you not only bring the entrepreneurial Get the call fund to talk to you though. So the cloud scale has hit. So the things that rumor system of recorded you and me talked about the next layer is called system of intelligence. I mean, or I mean, RPA is, should be embedded in everything. I call it much more about automation, workflow automation, but RPA and automation is a category. So as you break that down, is this the new modern middleware? So it's like how you have a database and compute and sales and networking. uh, behind, as you got the XPO hall got, um, we're back to vis, but you got, So you don't build it just on Amazon. is, what you do in the cloud. I'll make the pass layer room. It And that reduce your product development, your go to market and you get use the snowflake marketplace I mean, I know they got a great relationship, uh, but snowflake now has to run a company they're public. So I think depending on the use case you have to use each of the above, I think the general question that I have is that I think it's okay to have a super cloud like that because the rising I see people lift and shifting from the it operations, it helpless. Cause you know, the big enterprises now and you Spending on the startups. So you know, a lot of good resources there. And I think their whole data exchange is the industry has not thought through something you and me talk Yeah. It is doubled. What are you working on right now? So all the top customers, um, mainly for it help desk customer service. Some of the areas where you want to scale your company, So look for that on the calendar, of course, go to a us startups.com. We're getting back in the Groove's psych to be back. Sure is a lot of words to describe is shit posting, which is how I describe what I tend to do. And if you look at mark, Andrew's been doing a lot of shit posting lately. It's honestly the most terrifying scenario for anyone is if I have that kind of budget to throw at my endeavors, So for the audience that doesn't know what shit posting is, what, what is shitposting A lot of the audience is thinking, in the industry right now, obviously, uh, Cuban coming up in Spain, which they're having a physical event, And you can't win once you're there. is trying to portray themselves, you know, the Pathfinder, you know, you're the pioneer, Since the last time we've spoken, uh, Steve Schmidt is now the CISO for all of card, but it's basically a tricked out PC with amazing monitors and you have all the equipment of F1 and you're And I can see the appeal of these tech companies getting it into it because these things are basically So I gotta ask you about, uh, what's going on in your world. People just generally don't respond to email because who responds I think sure would call in. Honestly, I am surprised anything by how little I have gotten over the last five years of doing this, reinvent getting the interview with jazzy now, Andy we're there, you're there. And then there you go. And so the joke was cold. I love the service ridiculous name. You got S three SQS. They're like the anti Google, Google turns things off while they're still building So let me talk about, uh, the other things I want to ask you is that like, okay, so as Amazon gets better in Depends on who you ask. So I gotta ask about multi-cloud cause obviously the other cloud shows are coming up. Yeah. And I look at what customers are doing and What's the big aha moment that you saw with the pandemic. When in the before times it's open to anyone here is on the queue. So tell a story. Um, but you know, Um, you know, that's a great question. I mean, it's so cool to see you jump right in. I had APIs from the Yeah, I was basically our first SRE, um, was familiar with the, with the phrasing, but really thought of myself as a software engineer So let's talk about what's what's going on now as you look at the landscape today, what's the coolest thing Yeah, I think the, I think the coolest thing is, you know, we're seeing the next layer of those abstraction tools exist How old's the company about So explain what it does. We've encoded all the best practices into software and we So that seems to be the problem you solve. So let me ask you a question. This is what you can expect here. Do you handle all the recovery or mitigation between, uh, identification say Um, we'll let you know. So what do you do for fun? Yeah, so, uh, for, for fun, um, a lot of side projects. You got going on And they're suddenly twice as productive because of it. There's Mm-hmm <affirmative>, you know, the expression, too many tools in the tool. And so we've done all of the pieces of the stacks. So what are some of the use cases that you see for your service? Um, so, you know, as is more infrastructure people come in because we're How many customers do you have now? So we charge a monthly rate. The requirement scale. So team to drive your costs down. How many services do you have to deploy as that scales <laugh> what are you gonna do when you're Better the old guy on the queue here. It exists across all the clouds and we're starting to see new platforms come up on top that allow you to leverage I gotta ask you this question cuz uh, you know, I always, I was a computer science undergrad in the, I think classroom's great to, uh, get a basis, but you need to go out and experiment actually try things. people hang on to the old, you know, project and try to force it out there. then move on to something new. Instantly you should be able to do that much more quickly. Do you agree with that? It's probably not gonna be that idea is the genius idea. Don't change the product so that you kind of have there's opportunities out there where you might get the lucky strike You're not gonna hit a rich the second time too. Thanks for coming on the cube. So if you are a software engineer excited about tools and cloud, Um, Johnny Dallas, the youngest engineer working at Amazon, um, I'm John furry host of the cube. I always call you Dr. Matt wood, because Andy jazzy always says Dr. Matt, we I love it. And I think you had walkup music too on, you know, So talk about your new role. So whether it is, you know, slicing and dicing You know, one of the benefits of, uh, having cube coverage with AWS since 2013 is watching You need a lot of compute to be able to train those models and you have to be able to evaluate what those mean And so the cloud really enabled this Renaissance with machine learning, and we're seeing honestly, And it's not a, a, a, you know, hyped up statement to And Dave's like, what do you mean by that? you gotta silo the data that needs to be siloed for compliance and reasons. I think, you know, like with any, with any technology, And if you could pull all of that together, that data engineering discipline can be incredibly transformative And I told 'em, I would ask someone at Amazon, this questions I'll ask you since you're, the tools in the cloud, which allow you to aggregate data from virtually like the domains are so broad, you kind of gotta allow your curiosity to develop and lead, Johnny Dallas is a great name by the that's fantastic. I have Johnny Johnny cube. If you do a project that's not working and you get bad data, Instantly abandoned it. trying to, you know, in the old world trying to find the resources and get the funding. And honestly, the most important thing is time just being able to jump in there, So for fun, you can just code something. And I managed to convince the team to leave them on for It's like, this is really hard. How does that impact the analytics piece? combining the data, labeling the data, training their models, uh, you know, running inference against their And so if you look at something just like Redshift serverless that we launched a reinvent, Want the answers come on. we announced, um, you know, serverless inference. is being reusing the data to actually retrain. Do you see it the same way? So today we added, you know, um, text extract queries. What's the big news happening that you're announcing here at summit in San Francisco, California, I want it to be up to date, but you know, I don't actually want to have to go my tools where I'm actually You can do everything that you would normally do. You got the serverless and your tailwind for you there. Thank Stay with us with more coverage of day two after this short break.
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Day 3 Wrap with Stu Miniman | AWS re:Invent 2021
(upbeat music) >> We're back at AWS re:Invent 2021. It's the biggest hybrid event of the year. One of the few physical events and we're psyched to be here. My name is Dave Vellante, and I'm really pleased to bring back the host emeritus, Stu Miniman, somebody I worked with side-by-side, Stu, for 10 years in a setting much like this, many like this. So, good to have you back. >> Dave, it's great to be here with theCUBE team, family here and re:Invent, Dave. I mean, this show, I remember back, Dave, going to you after the first re:Invent we talked, we were like, "We got to be there." Dave, remember the first year we came, the second year of re:Invent, this is the 10th year now, little card tables, gaming companies, all this stuff. You had Jerry Chen on yesterday and Jerry was comparing like, this is going to be like the next Microsoft. And we bet heavy on this ecosystem. And yeah, we all think this cloud thing, it might be real. 20,000 people here, it's not the 50 or 75,000 that we had in like 2018, 2019, but this ecosystem, what's happening in the cloud, multiple versions of hybrid going on with the event and the services, but yeah, phenomenal stuff. And yeah, it's so nice to see people. >> That's for sure. It's something that we've talked about a lot over the years is, and you remember the early days of re:Invent and to this day, just very a strong developer affinity that AWS has done a tremendous job of building that up and it's their raison d'etre, it's how they approach the market. But now you've been at Red Hat for a bit, obviously as well, developer affinity, what have you learned? Specifically as it relates to the cloud, Kubernetes, hottest thing going, you don't want to do an OpenShift commercial, but it's there, you're in the middle of that mix. What have you learned generally? >> Well, Dave, to the comment that you made about developers here, it's developers and the enterprise. We used to have a joke and say, enterprise developer is an oxymoron, but that line between developers doing stuff, early as a cloud, it was stealth computing. It's they're often doing this stuff and central IT is not managing it. So how do the pieces come together? How do apps and infrastructure, how do those pieces come together? And it's something that Red Hat has been doing a long time. Think about the Linux developer. They might've not have been the app developers, the people building Linux and everything, but they had a decent close tie to it. I'm on the OpenShift team. What we do is cloud, Dave, and we've got a partnership here with Amazon. We GAed our native cloud service earlier this year. Andy Jassy helped name it. It is the beautifully named Red Hat OpenShift Service on AWS or ROSA. But we've done OpenShift on AWS for more than five years, basically since we were doing Kubernetes, it's been here because of course customers doing cloud, where are they? A lot of them are here in Amazon. So I've been loving talking to a lot of customers, understanding how enterprise adoption is increasing, how we can enable developers and help them move faster. And yeah, I mean the quick plug on OpenShift is our service. We've got an SRE team that is going to manage all of that. A friend of the program, Corey Quinn, says, "Hey, an SRE team like that, because you don't want to manage as an enterprise." You don't want to manage Kubernetes. Yeah, you need to understand some of the pieces, but what is important to your business is the applications, your data and all those things and managing the undifferentiated heavy lifting. That's one of the reasons you went to the cloud. So therefore changing your model as to how you consume services in the cloud. And what are we seeing with Amazon, Dave? They're trying to build more solutions, simplify deployments, and offer more solutions including with their ecosystem. >> So I want to ask you. You said enterprise developer is kind of an oxymoron, and I remember, years ago I used to hang around with a lot of heads of application development and insurance companies and financial services, pharmaceutical, and they didn't wear hoodies, but they didn't wear suits either. And then when I talked to guys like Jeff Clark, for instance. He talks about we're building an abstraction layer across clouds, blah, blah, blah, which by the way, I think it is the right strategy. I'm like, "Okay, I'll drink some of that Kool-Aid." And then when I come here, we talked to Adam Selipsky. John flew out and I was on the chime. He goes, "Yeah, that's not hybrid. No, this is nothing like, it's not AWS, AWS is cloud." So, square that circle for me, 'cause you're in both worlds and certainly your strategy is to connect those words. Is that cloud? >> Yeah, right. I mean, Dave, we spent years talking about like is private cloud really a cloud? And when we started coming to the show, there is only one cloud. It is the public cloud and Amazon is the paragon of, I don't know what it was. >> Dave: Fake clouds, cloud washing. >> So today, Amazon's putting lots of things into your data center and extending the cloud out to that environment. >> So that's cloud. >> That's cloud. >> What do we call that cloud? What about the reverse? >> What's happening at the edge is that cloud is that extension of what we said from Amazon. If you look at not only Outpost, but Wavelengths and Local Zones and everything else like that. >> Let's say, yes, that's cloud. The APIs, primitives, check. >> Dave, I've always thought cloud is an operating model, not a location. And the hybrid definition is not the old, I did an ebook on this, Dave earlier this year. It's not the decade old NIS definition of an application that spans because I don't get up in the morning as an enterprise and say, "Oh, let me look at the table of how much Google is charging me or Microsoft or Amazon," or wake up one morning and move from one cloud to the other. Portability, follow the sun type stuff, does it ever happen? Yes, but it is rare thing. Applications oftentimes get pulled apart. So we've seen if you talk about AI, training the cloud, then transact and do things at the edge. If I'm in an autonomous vehicle or in a geosynchronous satellite, I can't be going back to the cloud to process stuff. So I get what I need and I process there. The same thing hybrid, oftentimes I will do my transactional activity in the public cloud because I've got unlimited compute capability, but I might have my repository of data for many different reasons, governance or security, all these things in my own data center. So parts of an application might live there, but I don't just span to go between the public cloud in my data center or the edge, it's specific architectural decisions as to how we do this. And by the way the developer, they don't want to have to think about location. I mean, my background, servers, storage, virtualization, all that stuff, that was very much an infrastructure up look of things. Developers want to worry about their code and make sure that it works in production. >> Okay, let me test that. If it's in the AWS cloud and I think it's true for the other hyperscale clouds too, they don't have to think about location, but they still have to think about location on-prem, don't they? >> Well, Dave, even in a public cloud, you do need to worry about sometimes it's like, "Okay, do I split it between availability zones? How do I build that? How do I do that?" So there are things that we build on top of it. So we've seen Amazon. >> I think that's fair, data sovereignty, you have to think about okay. >> Absolutely, a lot of those things. >> Okay, but the experience in Germany is going to be the same as it is in DC, is it not? >> More or less? There are some differences we'll see off and Amazon will roll things out over time and what's available, you've got cloud. >> For sure, though that's definitely true. That's a maturity thing, right? You've talked a bit, but ultimately they all sort of catch up. I guess my question would be is the delta between, let's say, Fed adoption and East Coast, is that delta narrower, significantly narrow than what you might see on-prem? >> The services are the same, sometimes for financial or political things, there might be some slight differences, but yes, the cloud experience should be the same everywhere from Amazon. >> Is it from a standpoint of hybrid, on-prem to cloud, across cloud? >> Many of the things when they go outside of the Amazon data centers are limited or a little bit different or you might have latency considerations that you have to consider. >> Now it's a tug of war. >> So it's not totally seamless because, David Foyer would tell us there, "You're not going to fight physics." There are certain things that we need to have and we've changed the way we architect things because it's no longer the bottleneck of the local scuzzy connection that you have there, it is now (indistinct). >> But the point I'm making is that gets into a tug of war of "Our way is better than your way." And the answer is depends in terms of your workload and the use case. >> You've looked at some of these new databases that span globes and do things of the like. >> Another question, I don't know if you saw the Goldman Sachs deal this morning, Goldman Sachs is basically turning its business into a SaaS and pointing it to their hedge funds and allowing people to access their data, their tools, their software that they built for their own purposes. And now they're outselling it. Similar to what NASDAQ has done. I can't imagine doing that without containers. >> Yeah, so interesting point, I think. At least six years ago now, Amazon launched serverless and serverless was going to take over the world. I dug into the space for a couple of years. And you had the serverless with camp and you had the container camp. Last year at re:Invent, I really felt a shift from Amazon's positioning that many of the abstraction layers and the tools that help you support those environments will now span between Lambda and containers. The container world has been adding serverless functionality. So Amazon does Fargate. The open-source community uses something called Knative, and just breaking this week. Knative was a project that Google started and it looks like that is going to move over to the CNCF. So be part of the whole Kubernetes ecosystem and everything like that. Oracle, VMware, IBM, Red Hat, all heavily involved in Knative, and we're all excited to see that go into the CNCF. So the reason I say that, I've seen from Amazon, I actually, John and I, when we interviewed Andy Jassy back in 2017, I asked him a follow-up question because he said if he was to build AWS in 2017, "I would start with everything underneath it serverless." I would wonder if following up with Adam or Andy today, I'd said, "Would it be all serverless or would containers be a piece of it?" Because sometimes underneath it doesn't matter or sometimes it can be containers and serverless. It's a single unit in Amazon and when they position things, it's now that spectrum of unit, everything from the serverless through the containers, through... James Hamilton wrote a blog post today about running Xen-on-Nitro and they have a migration service for a mainframe. So what do we know? That one of the only things about IT is almost nothing ever goes away. I mean, it sounded like Amazon declared coming soon the end of life of mainframe. My friends over at IBM might not be quite ready to call that era over but we shall see. All these things take time. Everything in IT is additive. I'm happy to see. It is very much usually an end world when I look at the container and Kubernetes space. That is something that you can have a broad spectrum of applications. So some of my more monolithic applications can move over, my cool new data, AI things, I can build on it, microservices in between. And so, it's a broad platform that spans the cloud, the edge, the data center. So that cloud operating model is easier to have consistency all the places that I go. >> Mainframe is in the cloud. Well, we'll see. Big banks by the next site unseen. So I think Amazon will be able to eat away at the edges of that, but I don't think there's going to be a major migration. They claim it. Their big thing is that you can't get COBOL programmers. So I'm like, "Yeah, call DXC, you'll get plenty." Let's talk about something more interesting. (Stu laughs softly) So the last 10 years was a lot of, a lot about IT transformation and there was a lot more room to grow there. I mean, the four big hyperscalers are going to do 120 billion this year. They're growing at 35%. Maybe it's not a trillion, but there's a $500 billion market that they're going after, maybe more. It looks like there's a real move. You saw that with NASDAQ, the Goldman deal, to really drive into business, deeper business integration in addition to IT transformation. So how do you see the next decade of cloud? What should we be watching? >> So, one of the interesting trends, I mean, Dave, for years we covered big data and big data felt very horizontal in it's approach thing. Hadoop take over the world. When I look at AI solutions, when I look at the edge computing technologies that happen, they're very vertically driven. So, our early customers in edge adoption tend to be like telco with the 5G rollout manufacturing in some of their environments. AI, every single industry has a whole set of use cases that they're using that go very deep. So I think cloud computing goes from, we talked about infrastructure as a service to it needs to be more, it is solution, some of these pieces go together. When Adam got up on stage and talked about how many instance types they have on Amazon, Dave, it's got to be 2X or 4X more different instant types than if I went to go to HPE or Dell and buy a physical server for my environment. So we need to have areas and guidance and blueprints and heck, use some of that ML and AI to help drive people to the right solutions because we definitely have the paradox of choice today. So I think you will find some gravity moving towards some of these environments. Gravatar has been really interesting to watch. Obviously that Annapurna acquisition should be down as one of the biggest ones in the cloud era. >> No lack of optionality to your point. So I guess to the point of deeper business integration, that's the big question, will Amazon provide more solution abstractions? They certainly do with Connect. We didn't hear a ton of that this show. >> Interestingly. (Dave speaking indistinctly) So the article that you and John Furrier wrote after meeting with Adam, the thing that caught my eye is discussion of community and ecosystems. And one of the things coming after, some, big communities out there like, you and I lived through the VMware ecosystem in that very tight community. There are forming little areas of community here in this group, but it's not a single cloud community. There are those focus areas that they have. And I do love to see, I mean, obviously working for Red Hat, talking about the ecosystem support. I was very happy to hear Adam mention Red Hat in the keynote as one of the key hybrid partners there. So, for Amazon to get from the 60 million, the 60 billion to the trillion dollar mark down the road, it's going to take a village and we're happy to be a part of it. >> Hey, great to have you back, enjoy the rest of the show. This is, let's see, day three, we're wrapping up. We're here again tomorrow so check it out. Special thanks to obviously AWS is our anchor sponsor and of course, AMD for sponsoring the editorial segments of our event. You're watching theCUBE, the leader in tech coverage. See you tomorrow. (bright upbeat music)
SUMMARY :
One of the few physical events and the services, but and to this day, just very and managing the it is the right strategy. It is the public cloud and and extending the cloud the edge is that cloud Let's say, yes, that's cloud. the cloud to process stuff. If it's in the AWS cloud So there are things that you have to think about okay. and Amazon will roll things out over time be is the delta between, The services are the same, Many of the things when they go outside because it's no longer the bottleneck and the use case. that span globes and and allowing people to access that many of the abstraction So the last 10 years was a lot of, So, one of the interesting trends, So I guess to the point of the 60 billion to the trillion enjoy the rest of the show.
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Stu Miniman, Red Hat | KubeCon 2021 Preview
in the beginning there were mainframes a highly centralized secure command and control environment open systems brought a spate of innovation innovations that were powered by machines servers storage arrays networks that had to be configured deployed and managed by specialists virtualization that made that simpler but it was still a machine centric world the cloud devops and importantly containers created an inflection point in the industry where no longer do developers have to do a handoff to an infrastructure guru to deploy and often reconfigure systems which could cause other problems containers essentially codified the infrastructure to the point where developers could now be responsible for the full stack with consistency that allows stretching if you will of applications between on-prem to the cloud across clouds and out to the edge kubernetes in particular has enabled organizations to host applications and containers with automation so you can now deploy as many instances of your application as required and communicate between different services used by those applications in a consistent manner manner what this does is enables rolling updates security patches in a run anywhere environment that is changing how organizations build and manage their applications hello and welcome to this cube conversation and preview to kubecon cloud nativecon north america 2021 i'm pleased to welcome my friend and guest stu miniman director of market insights for cloud platforms at red hat stu man great to see you so good to see you dave thanks for having me you're very welcome so you heard my little spiel up front a little narrative what are the big trends that you're seeing that you're watching that you think people should know about they're important yeah well well dave i'm so glad you started out talking about the application because dave i mean you know my background your background very much too is started in infrastructure and for so long we talked about well let's dig different increments that we talk about the infrastructure but there was that huge divide between the people that run the infrastructure and the people that build and own the applications and when agile and devops came out we talked about not throwing things over the wall but when we look at containers and kubernetes really what it is is an application to build our application to modernize our application to run our application as you said they they have to be more that that right once go anywhere has been something we've wanted for a while and from a developer viewpoint i haven't wanted to think about the infrastructure so we want to enable that we want developers to be able to do their thing what we've done at red hat is try to have that consistency in every environment because kubernetes is only a single a very thin layer there's lots that needs to be done on top of that but one of the biggest trends is from an application standpoint the same thing that we've seen in other environments dave when you say okay well what apps did you have well you know it's great to say i have the cool micro service new stuff but what about older applications what about modernizing things can i lift things over can i have a broader spectrum of applications and yes that's where we are with kubernetes we don't just have stateless applications that are you know written in this new modern way we have a broad spectrum and there's another word that i really keyed off of in your intro talking about automation dave if you talk about scale and you talk about automation that's what container was built for if you look at what you know the the predecessor kubernetes was borg at google and if you think about just building things at scale and building things for with automation at their core that's what we've done and that's where this ecosystem is building towards so not saying everybody needs to be google but when you start talking about ai applications when you start talking about different ways to really have automation built into your environment this is where containers and kubernetes really shines because you know that's where we've really gone beyond human scale dave and we've gone to that machine scale so we need to make sure not just to remove humans to remove errors but to be able to have that agility and flexibility and scale which is what offers in this space so all the cool kids of course they want to develop in the cloud but i feel like for every app that's developed in the cloud there's like 10 on prem that are screaming to be modernized and we have a we have a chart on this but so what kind of applications are you seeing going in to containers and kubernetes yeah so so two two charts here for the survey we actually did for kubecon europe leading up to it the one on the left talks about the data is it stateless applications is it stateful applications well what do you know dave it's a mix of both of those right you'll remember dave in the virtualization days it took us about a decade to solve those storage and networking things how do we make sure that things really run at the virtual machine layer how do we have things like moving all over the place and still not break the connection that we had there that was a lot of hard work that we as an industry did well you know here we are six seven years into kubernetes we've solved a lot of those same issues so storage and networking work much better today in kubernetes environments than it did in the early days it started out oh stateless applications but if you look at the data on the second side what kind of applications are there the answer dave is yes you want your cool new modern databases absolutely ai and ml absolutely uh you know through kind of your isv you know more traditional applications the the answer is yes so customers are doing a whole lot of it when i'm meeting with customers one of the first questions we always have dave we've worked on silo busting for for many decades in this industry but if you talk to the infrastructure team and you ask them well what apps are you putting on there if they don't have a good answer the first thing we do is hey you really need to get the developers in the room you really need to understand this because if you stand up a platform just because kubernetes is cool and it's great it helps you build your resume you're not going to have success down the road you want to make sure they're involved up front understand what the requirements so you know kubernetes uh that one of the joke is you know containers and kubernetes add some magic and you know yippee you win it's like well there's a little bit more to that uh to actually have it work you mentioned it took decade plus to actually you know kind of work it out in the virtualization days i mean you remember the api you know stuff and we have the scars from their revenues right exactly but it's interesting when i look at this chart that you know because like you said it started off it's kind of stateless database yes all kinds of applications but database is number one and so you've got a lot of stateful applications enterprise apps security sensitive i mean everything's security sensitive today but hyper security sensitive so do you feel like that time frame relative to you know two decades ago is going to be compressed yes it seems like it's compressing quite rapidly absolutely the cncf always puts out a survey around the event as to where adoption is it's a little bit of a self-selecting for the community but containers and kubernetes broad adoption we've really not only crossed the chasm we're into the you know solid majority of of adoption here and yeah the the databases i mean dave you've covered things like the postgres uh world uh companies like crunchy data uh and some of these modern databases are really built for this type of environment and as you said they shouldn't have to think as much about okay i'm in a cloud or i'm in a different cloud this containerized platform that for applications can live in a lot of different places and that goes to kind of what we're seeing changing in the in the infrastructure world uh over the last couple years i'm glad to mention that a database i was interviewing josh uh at the postgres event and he was explaining to me how far kubernetes has actually come and and how much you know more trustworthy it is today still still some gaps but much different than even two or three years ago yeah i guess one of the highlights interesting at the kubecon europe uh there was the general availability of both the pipelines project and the get ops project it was it's argo cd is the project for for get ops and when that went ga for red hat we actually have that built into openshift at ga and not only was it ready to go we actually had a few customers that were ready to say hey we're using this and we're using the production so we had xa insurance one of the largest payers in the globe and the largest bank in turkey uh were two of the ones that we had saying hey we're using this for the audience if you're not familiar with git ops it's everything we use github as the repository of records so that this is kind of if you think about the old days we had the gold cd or the gold server well we do that for our entire stack that whole infrastructure's code that we've been talking about so many years but it will manage that for us so i patch it at the github level and it will enforce what i have in my environment so if somebody oh wait let me make a change no it's constantly validating things at github so it keeps it rather regimented so we've had uh as i mentioned a couple of customers we've seen a lot of interest in the public sector space because of course dave they're very concerned around security and patching and access and we want to keep that least access necessary so if we can keep that at the github level that's one of the things that will help your environment it really ties into the whole kind of git ops ai ops modern environment so it really ties all of it together as to kind of the the culture of the application and the infrastructure so your files your config files your policies same api same console that is how you get the scale yeah absolutely it's we we don't want the people to have to manage that as much you can let them focus on where they're going to add value to the business so let's talk about cloud cloud the definition of cloud is changing the cloud is expanding it's going on-prem there's hybrid connections to to a cloud or multiple clouds across clouds now as seems to be becoming more real we could talk about that and then maybe eventually out to the edge they're all real in their own right but how much is actually being connected together is something that i'm interested in but what are you seeing there what role is kubernetes playing yeah so first you talked about where applications live the latest data i've seen from kind of the the industry watchers is what are we dave 20 25 of applications are in the cloud that means there's a lot still in the data center if i look at open shift customers yes do we have a lot of them in the data center but then they are also using the public cloud so we have deep partnerships with amazon and azure to do public services in the cloud and our value is we give consistency across all of those environments so are using data center yes most customers still have data center do you have one or more clouds absolutely you know i used to love the andy jassy line um you know multi-cloud doesn't mean that you spread evenly across all the clouds most customers i talk to they have a primary provider that they partner with but things change over time we've seen plenty of customers go two or three years in and say well i have a strategic initiative sometimes they make an acquisition and they'll do another cloud or you know there's lots of factors why i might be doing more than one cloud there's certain industries where basically you have to have relationships with multiple vendors or there's there's regulations that you need to be concerned about so the answer is yes what we've been talking about more than a decade at red hat is open hybrid cloud and what does that mean today you might have not have planned it out but you're hybrid today and what are you going to be in the next decade you're going to be even more hybrid so edge if we talk about it everyone is talking about one of the biggest trends here is how does kubernetes go out to the edge even more that consistency message that i talked about where does openshift live openshift lives anywhere that red hat enterprise linux lives so rel am i going to have linux out of these small environments without a lot of resources what else are you going to have other than linux that's going to be the foundation of what you have so if i can have management and consistency that push out to all of those environments and we've been building out a portfolio something that you'll see us talking about more at kubecon in la is single node openshift so this is a really small footprint openshift but still have the consistency to work across all these environments and we've had different footprints basically to be able to do edge and remote offices whether you're talking from a service provider out to a full customer premise data center but there's there's a lot going on in the edge space we actually have we already have a public use case with verizon who's doing some of the ai use cases i'm sure you can picture with verizon being such a large telco the touch points that they have not only at the service provider but to their customer environments and openshift is the platform for enabling that innovation i mean if i had a big application portfolio on-prem you know legacy company with you know 100-year history obviously i'm going to be doing some stuff in the cloud i would be building some kind of abstraction layer that would could obviously modernize my on-premise state i would want to i would probably start with amazon i'd want to take advantage of aws cloud native tooling but i would absolutely be doing the same thing in azure and google and i would want to build my own cloud right and and and service my customers or or my company have people log into that cloud hide the underlying complexity of the technology and just simplify everything up level it and build a stack around that and probably build it on on openshift why not and of course kubernetes but there are alternatives there's there's eks anywhere for example which presumably is a competitor what do you how is that impacting the marketplace yeah so so dave as you said everybody is kind of extending beyond where they live so microsoft azure has their arc offering google has anthos and amazon was the last one i mean dave you'll remember this when we talked about hybrid and multi-cloud for a bunch of years it was like amazon doesn't talk about hybrid or multi-cloud and you know back when i sat on the analyst side i was like well you can't talk about hybrid and multi-cloud without talking about amazon so they've now uh eks anywhere something they announced back at re invent it just went generally available recently and so they have a distribution of kubernetes that you can use on your own so you could have completely disconnected in your data center running only on vmware is the only way that they support it today and they have in beta there's something called an eks connector so if you want it to be managed from the cloud and have someone more of that consistency they have the way to do that they've had eks which is their kubernetes service in amazon for a bunch of years but as a friend of the program corey quinn says there's actually 17 different ways to run containers in amazon today that's supported by amazon and you laugh at it but you know dave it's it's no different you know remember the storage world okay how many different storage products did emc have do you know how many compute and storage products amazon have they have a lot growing so one of those offerings that they have natively in the console is red hat openshift service for aws so is eksd a competitor well if you're an amazon customer and you want everything amazon and you want to use their environment in a hybrid environment yes you can do that part of the strategy for amazon is outpost we've got on our roadmap to be able to support openshift on outposts so you know we look at our our positioning is we are much more than kubernetes if you talk about the stack of tooling that we build on top of it we've done a real lot to make sure that developers have the tooling that they need from an amazon environment it's just the kubernetes piece it's a in the cloud it's a managed control plane in your own data center it's here's a kubernetes distribution good luck with it if you want monitoring and observability if you want more security if you want all these other pieces you need to build them on top of that as opposed to openshift gives you a full application development platform you know forrester wave we were you know far and away the top and to the right on on that uh spectrum with the leading position for both developers and operators so you know great to see amazon you know i i i hate to say they're like validating something that we do but look everybody's going to do it's true this is true i know that's the marketing line but and and i hate to do the the marketing line but um it's you will you see everyone rolls out their pieces and you say what is the game that they are playing it's amazon wants you to consume as much of their services as you can from a red hat standpoint it's well everywhere that rel can go we can go so openshift can live a lot of places we are going to give you the best experience in your data center in amazon in azure in google in your hosted in the edge we're going to work in all of those environments and we've got years of experience with thousands of production employments like in the data center eks anywhere sitting on top of vsphere as far as i know we have at red hat the most production kubernetes deployments on vmware are openshift actually at vmworld i'll be talking about i'm i'm on a panel talking about openshift on vsphere with vmware so long deep partnership that we've had there no one can speak to the breadth and depth of uh what we've done there uh what's the little line amazon always says there's no compression algorithm for experience well i like it okay but that's why i like your edge strategy because i've said many times the edge is going to be won by developers it's not going to be won by taking a you know x86 box throwing it over the fence and saying okay we got edge and i think you know that's tongue-in-cheek i think that the traditional enterprise hardware vendors are understanding that but they're not in a great position with developers you know maybe cisco a little bit with devnet but generally speaking you know vmware obviously uh it always has been struggling the edge is you know the challenge with the edge is you always have to look through it as to what your perspective is so we have a long and deep relationship with a lot of the telecommunications providers uh people will disparage openstack some but that's actually the solutions that we've sold the most into are network function virtualization for the telco and a lot of them have followed what they worked with us on openstack and continued that into openshift and verizon being one of those proof points you've seen my etr data and i tell you openstack keeps popping up and when you dig into it it's oh that's telco there may not be maybe there's not a region there and it's telcos developing their own cloud essentially and you know they're monetizing it so let's talk about um a cncf the ecosystem uh it's we have another slide on this if you guys wouldn't mind bringing it up i mean it's a complicated matter right you got here's the picture i mean it's like you can't read it because there's just so many people that wants to stop this from becoming you know kind of openstack too yeah that's a great question so chris wright our cto i thought really boiled it down really well one of the big problems with openstack is we were building a complete stack so when they said oh there's all these projects it's like okay well we're going to create a big tent and under that big tent you have to have all of these pieces and they all need to work together and while they were modular projects i needed to have that full stack validated and managing and maintaining that was a nightmare what is the cncf landscape it is you know what doesn't hundred more projects that are independent of what they had so yes kubernetes is the one that gets the most attention but takes something like service mesh service mesh has been around for a few years it's hot we're still early on the adoption trend service mesh works with kubernetes but it isn't limited to kubernetes it's one of those venn diagram it works with it but you can also work with my virtual environment it works in other places and that's true of a lot of these projects often they are complementary to kubernetes but i can adopt them standalone so the challenge is it is that paradox of choice when you go out there there are some people that want to go to the grocery store and buy all of their various pieces and put it all together well other people will come to us and say hey i just want my developers to get working i don't want them to spend all their time fighting over what they had and at red hat we say great we're going to have an opinionated platform and if you come down later and say oh there's a piece of it i don't want to use or i have some other tool i can have its batters are included they're optional and they're swappable so that's what's nice in this developer environment so you know we also work with you know companies like hashicorp a lot of our customers use vault for their secrets uh you know git lab is is another pure var in this industry that have a lot of developer tools they're not a kubernetes provider they usually sit higher up in the stack than we do so there's a lot of players there's a lot of room for activity and innovation yes we've seen a cambrian explosion of projects there and there has been some consolidation that's part of the job of the cncf is in the observability world they took uh i can't remember there were two projects that were kind of similar and they got them in a room and got them to agree to put them into a single project and put those together so we do see some consolidation over time but there's still room for a lot of growth standards are good but so is optionality i think is your point there so the event is october 11th to the 15th it's actually an in-person event you're planning on being there so i i am it's it's hybrid i know a lot of people will be online the other thing i'd point out there are a lot of day zero events so these are really awesome there's a git ops day there's security day there's so many different pieces i'll actually be for the day zero i'll be emceeing the openshift commons where we get a bunch of end users to just tell their stories projects they're working on deployments that they have have some good partner ecosystem discussion there it's usually a lot of fun we hope a bunch of people come to those in purses and then you know the day itself uh the the three days of the show itself are always hopping and lots of learning to be done uh whether you're there in person or online fantastic so i'm glad you pointed out it is a hybrid event that's kind of the nature of these things these days and i think we'll be for for some time i think potentially indefinitely i think people are realizing hey you know what as much of a pain in the neck as virtual events are we can reach a lot more people and it's a good on-demand experience so have at it stu thanks so much for for coming into the cube studios we miss you glad to see you're thriving and uh good luck at the show and uh we'll see you around the block thanks dave i know i'll be seeing john on the cube there too absolutely okay thanks for watching everybody this is dave vellante we'll see you next time you
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Cameron Art, IBM | IBM Think 2021
>>from >>around the globe. It's >>the cube >>with digital >>coverage of IBM >>Think 2021 >>brought to you by IBM. Welcome back to the cubes coverage of IBM Think 2021 virtual, I'm john for your host of the cube. We're here virtual again in real life soon is right around the corner but we got a great guest here, Cameron art managing director at A T and T for IBM. Cameron manages the A T and T global account for IBM camera. Great to see you. Thanks for coming on the cube. >>Thank you very much, john it's great to be >>Here. Uh, can almost imagine how complicated and big and large a TNT is with respect to IBM in the history and 18 very large company. What's the relationship with I B M and A T and T over the years? How has that evolved? And what, how do you approach that role as the managing director? >>Well, it's been fascinating. Um as you said, we've got to large complex companies but also to brand names that are synonymous for innovation, whether it be in in compute or technology or communications. But the most fascinating thing is if you look back at our relationship and this is two brands that have been around for well over 100 years. Our relationship actually has some fascinating backdrop to it. My favorite is in 1924, A T and T sent a picture of thomas Watson sr over a telephone wire to IBM and thomas Watson said they sent this over the telephone. We are united in a community of interest. They want to make it easier for businesses to transact as do I. We need to work together. And since then, there has been a number of advanced advances that both of us have driven collectively and individually. And it's been a it's been a long running and treasured relationship in the IBM company. >>It's such a storied relationship on both sides. I mean, the history is just amazing. They could do a whole History Channel segment on both 18 T N I B M. Uh but together, it's kind of the better together story, as you pointed out from that example, going back to sending a picture with the phone lines, like, oh my God, that's instagram on the internet um, happening. But how are they responding to the relationship now? I'll see with cloud, um Native exploding with the ability to get more access and you're seeing a lot more things evolved, more complexity is emerging. That needs to be abstracted away. You're seeing businesses saying, hey, I can do more with less, I can connect more more access. But then that also services more potential opportunities and challenges. How are you responding with a T and T? How are they responding to that dynamic with you guys? >>Yeah, I think it's fascinating because when I originally approached this relationship and I've been doing this for 12 months now, a little over 12 months and when I originally approach it as with anything else, many times, you're trying to enter something that is quite special and make it even better. And my approach at least initially with AT and T was very much one of, we're going to provide even better service. We're going to jointly grow together in the market and strengthen each of our businesses and we're gonna work for something broader than ourselves. And I'll get into a little more of the last point later. But those first two things from an A T T response perspective, and I think this is a common perspective among many clients is we'll see if your actions follow your words. And so it's been a process. We've gone through to understand that I'm a champion for A T and T inside of IBM and those interests that we share individually and collectively will be represented at the highest levels. And we will mature this relationship into one of not just kind of supply chain partners because we're very complementary to each other, but more ecosystem partners and my belief in my core. And you see this much with many of the business strategies that are out there. The ecosystem strategy, this sum is greater than the parts, it's not a zero sum game is something that's absolutely blooming in the market. >>Yeah, that ecosystem message is one of the things that's resonating and coming clearly out of IBM think 2021 this year and in the industry is seeing the success of network effects, ecosystem changes is the constant that's happening. Certainly the pandemic and now coming out of it, people want to have a growth strategy that's gonna be relevant, current and impactful. And you you pointed that out growth with each other is interesting. And you you shared some perspective on this just recently with an example of what is underway there where you heading with that? I mean talk more about this growth with each other because that really is an ecosystem dynamic. What is underway and where are you heading? >>It's a fascinating ecosystem dynamic and it's something that we've adopted wholeheartedly within AT and T in terms of not only how we work. So there are very basic examples examples like we, rather than answering our PS and responding to uh to requirements, we're co creating with our clients, we have multiple cloud garages going with a T and T. Where we identify outcomes that we believe could be possible and then we show and allow the client to experience the outcome of that rather than a power point slides. So there's this kind of base of how do you work with each other? But then much more broadly in the market, it didn't take long for us to realize that, you know, the addressable market, if if I were selling A T and T, everything I could ever sell them and at and T was selling IBM everything they could ever sell us. The addressable market is, let's say $10 billion. But the moment at which we pointed ourselves outside to the external market, we realize that that market opportunity expands by a factor of 20 or by a factor of 50, we have the opportunity to create unique value together. And I think that kind of comes from the core of how we work together. >>I'm also intrigued by your comments about working together for a greater purpose. You said you'd address that later. What do you mean by that? I mean that's a little bit very higher purpose. Um North Star and as you mentioned, you know, working together in the ecosystem that kind of seems tactical and strategic as well. But what's this greater purpose? What does that mean? >>Well, my belief and it's something I learned actually, as I got indoctrinated into the work that 18 T does the work that IBM does and how we do it. But we share many common purposes in terms of what we believe on the whole, in terms of progress in society. So for example, equality in the workplace. We hosted a women's day lunch and actually multiple women stays lunch days luncheons across the United States, where we had hundreds of female leaders from both IBM and AT and T. Collaborating together talking about how tips and tricks for how they continue to advance in the workplace. Another example is in equality and diversity and inclusion. Both A T and T and IBM have a strong commitment and if you'll see IBM just published, just published their diversity and inclusion study where we actually demonstrate here the numbers, here's our targets, here's where we want to get 18 T has exactly that same belief. Finally, in stem education for educating our future leaders in science and technology, engineering and math. Both 18 T and IBM for our future, need those skills showing up in the marketplace and Corey Anthony is just a quick spot for any of you would think cory cory Anthony who see it diversity and development Officer at AT and T is going to give a great presentation on A. T. N. T. S work in stem for younger generations. So there are many things that are, I would say societal on a broader purpose statement that we share a belief in together, >>that's awesome people and also people want to work on a team that's mission driven, has impact beyond just the profit and loss me, I love capitalism personally myself, I'm an entrepreneur but been there done that, but we're living in a cultural shift. Now we're starting to see a remote work. You're starting to see virtual teams, new use cases that have different expectations and experiences um, in the work place and also at home. So you know, with mobile that could be on the side of the soccer fields or you know, skiing or running or jogging and take a message to pull over to a chat, jump into an audio chat, listen to a podcast, engage. So we're all tethered now, this is exchanging the experiences and this is going to change the game for how you work together. >>100%. And by the way, we're all teller tethered hopefully through a T and T mobile connectivity devices, it was kind of amusing how much that has become a part of our lives and the core value, one of the core value propositions of AT and T is obviously connecting businesses to each other, but also consumers through their mobile brand, but also then to entertainment. I will say when I was in Augusta at the Masters, you know, people that have been there know that you're not allowed to have cell phones. It was amazing just in conversations how often whoever was I was having a conversation with and myself would say, well I'd like to look that up, hold on, can I get that statistic and and we we realized we're missing a big part of our of our lives in terms of communication. But those requirements of connecting people in new ways and in their homes were remotely actually only reinforce this shared value proposition of when you have the technology and you have it securely between our company IBM and A T and T. We play a massive part in that and it's something I'm quite proud of. >>You guys have a really interesting position there with the history of with the relationship and as you pointed out, A T and T has to be in the forefront of cutting edge user experience technology bringing. I mean, they are the edge. I mean they ultimately from base station down to the device to the person to the account you're talking about a real edge there, that's a person's consumer. Um They got to provide these new services. So I gotta ask you, you mentioned at the top of this interview that your goal is to provide even better service to a T and T. A pretty big pressure point for IBM. You know, you gotta deliver step up and their expectations must be high. Can you take us through perspectives on that kind of even better service when you've got a client that's on the cutting edge of having to deliver new kinds of things like better notifications. Smarter devices, Smarter software, more fault tolerant, highly available services. These are things that, you know, there's a lot of pressure take us through that what's it like? >>There is a lot of pressure, but there's a lot of consistency in terms of expectations and it's something that both of us understand very well and I would argue that it's probably the reason we work so well together, Both 18 T and IBM for years uh namely 50 hundreds of years have understood that if we're transacting for business, were transaction transacting on something that has to get done so on both sides of the equation. Not only do we push the edge of what can be done technically or for business, but we also understand the expectations of the business clients that are, it works every time and it works in every way I needed to. So for us, when we work together, I think that healthy balance of uh part musician, part engineer uh comes out very, very strongly in both teams, >>camera great insight and great to talk to you. I love to get the perspective on, you know, the kind of challenges and opportunities that you're um seizing at IBM with A T and T. Again, the history is amazing. Um the impact of the industry at both levels you mentioned Tom Watson senior than you got Junior. That in that generation just carries forward. You got that vibe back now with hybrid cloud. Arvin loves clouds. So, you know, you got a lot of things happening and it's really strong over at IBM and the theme this year generally is better together. So awesome, awesome work. Congratulations. >>Thank you very much. I will tell you, I don't want to I don't want to miss the opportunity to talk a bit about the future because from an A T and T and IBM perspective, we're doing a load of work around private five G or five G in general. This is something that provides an absolutely low latency, huge band with with a lot of actually characteristics from a business perspective that are manageable and it will enable. What I believe is another big wave in the technology and business industry, which is new business models very similar to that of the Internet. Originally, it allows with IBM technology and 18 T technology, they have something called multi access. Such compute these are absolutely blazing fast. Five G boxes that will be in not only businesses but universities, sports stadiums, you name that, you name it, changing the experience of how people consume technology or the benefits of technology, which I couldn't be more excited about >>awesome future ahead. Great. There's a big wave certainly away we've never seen before. Cameron, art managing Director at A T and T at IBM. Great insight. Thanks for sharing. Thanks for coming on. >>Thanks john >>Okay, Cube coverage of IBM think 2021. I'm John Ferrier. Thanks for watching. Mm. Mhm. Mhm.
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around the globe. brought to you by IBM. I B M and A T and T over the years? But the most fascinating thing is if you look back at our relationship and this is How are they responding to that dynamic with you guys? And I'll get into a little more of the last point later. Yeah, that ecosystem message is one of the things that's resonating and coming clearly out of IBM think 2021 to requirements, we're co creating with our clients, Um North Star and as you mentioned, you know, working together in the ecosystem that kind of seems tactical and strategic to advance in the workplace. this is exchanging the experiences and this is going to change the game for how you work together. And by the way, we're all teller tethered hopefully through a T the person to the account you're talking about a real edge there, that's a person's consumer. it's probably the reason we work so well together, I love to get the perspective on, you know, opportunity to talk a bit about the future because from an A T Thanks for coming on. Okay, Cube coverage of IBM think 2021.
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(upbeat music) >> Narrator: From around the globe it's theCUBE with digital coverage of IBM Think 2021, brought to you by IBM. >> Hi everyone, welcome back to theCUBE's coverage of IBM Think 2021 virtual. I'm John Furrier your host of theCUBE. We're here, virtual again, in real life soon. It's right around the corner, but we've got a great guests here. Cameron Art Managing Director at AT&T for IBM. Cameron manages the AT&T Global Account for IBM. Cameron, great to see you. Thanks for coming on the CUBE. >> Thank you very much, John. It's great to be here. >> I can almost imagine how complicated and big and large AT&T is with respect to IBM and the history and AT&T is a very large company. What's the relationship with IBM and AT&T over the years? How has that evolved and how do you approach that role as the Managing Director? >> Well, it's been fascinating. As you said, we've got two large complex companies, but also two brand names that are synonymous for innovation, whether it be in compute or technology or communications. But the most fascinating thing is, if you look back at our relationship, and this is two brands that have been around for well over a hundred years, our relationship actually has some fascinating backdrop to it. My favorite is in 1924, AT&T sent a picture of Thomas Watson Sr, over a telephone wire to IBM. And Thomas Watson said, "they sent this over the telephone?" We are United in a community of interest. They want to make it easier for businesses to transact as do I, we need to work together. And since then, there has been a number of advances, that both of us have driven collectively and individually. And it's been a long running and treasured relationship in the IBM company. >> It's such a storied relationship on both sides. I mean, the history is just amazing. They could do a whole history channel segment on both AT&T and IBM. But together it's kind of the better together story. As you pointed out from that example, going back to sending a picture with a phone line, it's like, "Oh, my God, that's Instagram on the internet happening!" But how are they responding to the relationship, now? Obviously with Cloud native exploding with the ability to get more access, and you're seeing a lot more things evolve, more complexities emerging that needs to be abstracted away. You're seeing businesses saying, "Hey, I can do more with less, I can connect more. There's more access." But then also services more potential opportunities and challenges. How are you responding with AT&T? How are they responding to that dynamic with you guys? >> Yeah, I think it's fascinating because, when I originally approached this relationship and I've been doing this for 12 months now, little over 12 months, and when I originally approached it as with anything else, many times you're trying to enter something that is quite special and make it even better. And my approach at least initially with AT&T was very much one of. We're going to provide even better service. We're going to jointly grow together in the market and strengthen each of our businesses. And we're going to work for something broader than ourselves. And I'll get into, a little more, the last point later. But those first two things, from an AT&T response perspective. And I think this is a common perspective among many clients is, "we'll see if your actions follow your words". And so it's been a process we've gone through to understand that I'm a champion for AT&T, inside of IBM. And those interests, that we share individually and collectively, will be represented at the highest levels. And we will mature this relationship into one of, not just kind of supply chain partners, because we're very complimentary to each other, but more ecosystem partners. And my belief in my core, and you see this much with many of the business strategies that are out there, the ecosystem strategy, this sum is greater than the parts. It's not a zero sum game. Is something that's absolutely blooming in the market. >> Yeah, that ecosystem message is one of the things that's resonating and coming clearly out of the IBM Think 2021 this year and in the industry your seeing the success of network effects, ecosystem changes. That is the constant that's happening. Certainly with the pandemic and now coming out of it, people want to have a growth strategy. That's going to be relevant current and impactful. And you, you pointed that out, growth with each other, it's interesting. And you shared some perspective on this just recently with an example of what is underway there. Where are you heading with that? I mean, talk more about this growth with each other, 'cause that really is an ecosystem dynamic. What is underway and where are you heading? >> It's a fascinating ecosystem dynamic and it's something that we've adopted wholeheartedly within AT&T in terms of not only how we work. So, there are very basic examples, examples like, we rather than answering RFPs and responding to requirements, we're co-creating with our clients. We have multiple Cloud Garages going with AT&T where we identify outcomes that we believe could be possible. And then we show and allow the client to experience the outcome of that rather, than a PowerPoint slide. So, there's this kind of base of how do you work with each other, but then much more broadly in the market. It didn't take long for us to realize that, you know, the addressable market, if I were selling AT&T, everything I could ever sell them. And AT&T was selling IBM everything they could ever sell us. The addressable market is, let's say, $10 billion. But the moment at which we pointed ourselves outside to the external market, we realized that that market opportunity expands by a factor of 20 or by a factor of 50. We have the opportunity to create unique value together. And I think that kind of comes from the core of how we work together. >> I'm also intrigued by your comments about working together for a greater purpose. You said you'd address that later. What do you mean by that? I mean, that's little. Is there higher purpose, North star and obviously you mentioned working together in the ecosystem. That kind of seems tactical and strategic as well, but what's this greater purpose? What does that mean? >> Well, my belief, and it's something I learned actually, is I got indoctrinated into the work that AT&T does, the work that IBM does, and how we do it, but we share many common purposes in terms of what we believe on the whole, in terms of progress in society. So for example, equality in the workplace. We hosted a women's day luncheon, actually multiple Women's days luncheons across the United States. Where we had hundreds of female leaders from both IBM and AT&T collaborating together, talking about how tips and tricks, for how they continue to advance in the workplace. Another example is inequality in diversity and inclusion. Both AT&T and IBM have a strong commitment. And if you'll see, IBM just published their diversity data inclusion study where we actually demonstrate, here are the numbers, here's our targets, here's where we want to get. AT&T has exactly that same belief. Finally, in STEM education for educating our future leaders. In science and technology, engineering and math. Both, AT&T and IBM, for our future need those skills showing up in the marketplace. And Corey Anthony, just a quick spot, for any of you at Think, Corey Anthony, who's the Diversity and Development Officer at AT&T is going to give a great presentation on AT&Ts work in STEM for younger generations. So, there are many things that are, I would say, societal on a broader purpose statement, that we share a belief in together. >> That's awesome. And also people want to work on a team that's mission driven, has impact beyond just the profit and loss. I mean, I love capitalism, personally myself. I'm an entrepreneur, but been there done that but we're living in a cultural shift now. We're starting to see remote work. We're starting to see virtual teams, new use cases that have different expectations and experiences in the work place and also at home. So, you know, with mobile, I could be on the side of the soccer fields or, you know, skiing or running or jogging and take a message, pull over, do a chat, jump into an audio chat, listen to a podcast, engage. So we're all tethered now. This is exchanging experiences, and this is going to change the game for how you work together. >> A hundred percent. And by the way, we're all tethered hopefully through AT&T mobile connectivity devices. It was kind of amusing how much that has become a part of our lives and the core value. One of the core value propositions of AT&T is obviously connecting businesses to each other but also consumers through their mobile brand. But also then to entertainment I will say when I was in Augusta at the masters, you know people that have been there know that, you're not allowed to have cell phones. It was amazing just in conversations how often whoever it was I was having a conversation with and myself would say, well, I'd like to look that up, hold on, can I get that statistic? And we realized we're missing a big part of our lives in terms of the communication but those requirements of connecting people in new ways and in their homes or remotely actually only reinforce this shared value proposition of when you have the technology and you have it securely between our company IBM and AT&T we play a massive part in that. And it's something I'm quite proud of. >> Yeah, and you guys have a really interesting position there with the history of, with the relationship. And as you pointed out AT&T has to be on the forefront of cutting edge user experience technology they're bringing, I mean, they are the edge. I mean, they ultimately from base station down to the device, to the person, to the account, you're talking about a real edge. There that's a person's consumer. They got to provide these new services. So I got to ask you, you mentioned at the top of this interview, that your goal is to provide even better service to AT&T pretty big pressure point for IBM. You know, you got to deliver step up and their expectations must be high. Can you take us through perspectives on that kind of even better service when you've got a client that's on the cutting edge of having to deliver new kinds of things like better notifications, smarter devices smarter software, more fault-tolerant highly available services. These are things that, you know there's a lot of pressure take us through that. What's, what's it like? >> There is a lot of pressure but there's a lot of consistency in terms of expectations. And it's something that both of us understand very well. And I would argue that it's probably the reason we work so well together. Both AT&T and IBM for years, namely 50, 100's of years have understood that if we're transacting for business, we're transacting on something that has to get done. So on both sides of the equation not only do we push the edge of what can be done technically or for business, but we also understand the expectations of the business clients that are, it works every time and it works in every way I need it to. So for us, when we work together, I think that healthy balance of part musician, part engineer comes out very, very strongly in both teams. >> Cameron, great insight and great to talk to you. I love to get the perspective on, you know, the kind of challenges and opportunities that you're seizing at IBM with AT&T. Again, the history is amazing. The impact to the industry at both levels. You mentioned Tom Watson Senior, then you got Junior that in that generation just carries forward. You got that vibe back now with hybrid cloud Irvin loves cloud. So, you know, you got a lot of things happening that's really strong over at IBM and the theme this year generally is better together. So, awesome, awesome work. Congratulations. >> Thank you very much. I will tell you, I don't want to miss the opportunity to talk a bit about the future, because from an AT&T and IBM perspective we're doing a load of work around private 5G or 5G in general. This is something that provides an absolutely low latency huge bandwidth with a lot of actually characteristics from a business perspective that are manageable. And it will enable what I believe is a another big wave in the technology and business industry which is new business models. Very similar to that, of the internet originally, it allows with IBM technology and AT&T technology they have something called Multi-Access Edge Computing. These are absolutely blazing, fast 5G boxes that will be in, not only businesses, but universities, sports stadiums, you name it, changing the experience of how people consume technology or the benefits of technology, which I couldn't be more excited about. >> Awesome future ahead, great. Its a big wave certainly a wave we'd never seen before. Cameron, our managing director AT&T at IBM. Great insight, thanks for sharing, thanks for coming on. >> Thanks, John. >> Okay, CUBE coverage of IBM Think 2021. I'm John Furrier, thanks for watching. (upbeat music)
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brought to you by IBM. Thanks for coming on the CUBE. It's great to be here. IBM and AT&T over the years? in the IBM company. that dynamic with you guys? and you see this much That is the constant that's happening. and allow the client to and obviously you So for example, equality in the workplace. of the soccer fields or, of our lives in terms of the communication Yeah, and you guys have a of the business clients that are, and the theme this year or the benefits of technology, Cameron, our managing Okay, CUBE coverage of IBM Think 2021.
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>>Yeah. >>Welcome back for our last session of the day how to deliver career making business outcomes with Search and AI. So we're very lucky to be hearing from Canada. Canadian Tire, one of Canada's largest and most successful retailers, have been powered 4.5 1000 employees to maximize the value of data with self service insights. So today we're joining us. We have Yarrow Baturin, who is the manager of Merch analytics and planning to support at Canadian Tire and then also Andrea Frisk, who is the engagement manager manager for thoughts. What s O U R Andrea? Thanks so much for being here. And with >>that, >>I'll pass the mic to you guys. >>Thank you for having us. Um, already, I I think I'll start with an introduction off who I am, what I do. A Canadian entire on what Canadian pair is all about. So, as a manager of Merch analytics at Canadian Tire, I support merchant organization with reporting tools, and then be I platform to enable decision making on a day to day basis. What is? Canadian Tire's Canadian tire is one of the largest retailers in Canada. Um, serving Canadians with a number of lines of business spanning automotive fixing, living, playing and SNG departments. We have a number of banners, including sport check Marks Party City Phl that covers more than 1700 locations. So as an organization, we've got vast variety of different data, whether it's product or loyalty. Now, as the time goes on, the number of asks the number off data points. The complexity of the analysis has been increasing on banned traditional tools. Analytical tools such as Excel Microsoft Access do find job but start hitting their limitations. So we started on the journey of exploring what other B I platforms would be suitable for our needs. And the criteria that we thought about as we started on that journey is to make sure that we enable customization as well as the McCarthy ization of data. What does that mean? That means we wanted to ensure that each one of the end users have ability to create their own versions off the report while having consistency from the data standpoint, we also wanted Thio ensure that they're able to create there at hawks search queries and draw insights based on the desired business needs. As each one of our lines of business as each one of our departments is quite unique in their nature. And this is where thoughts about comes into play. Um, you checked off all the boxes? Um, as current customers, as potential customers, you will discover that this is the tool that allows that at hawks search ability within a matter of seconds and ability to visualize the information and create those curated pin boards for each one of the business units, depending on what the needs are. And now where? I guess well, Andrea will talk a little bit more about how we gained adoption, but the usage was like and how we, uh, implemented the tool successfully in the organization. >>Okay, so I actually used to work for Canadian tire on DSO. During that time, I helped Thio build training and engaging users to sort of really kick start our use cases. Andi, the ongoing process of adopting thought spot through Canadian Tire s 01 of the sort of reasons that we moved into using thought spot was there was a need Thio evolve, um, in order to see the wealth of data that we had coming in. So the existing reporting again. And this is this sort of standard thoughts bought fix is, um, it brings the data toe. Everyone on git makes it more accessible, so you get more out of your data. So we want to provide users with the ability to customize what they could see and personalized three information so that they could get their specific business requirements out of the data rather than relying on the weekly monthly quarterly reporting. That was all usually fairly generic eso without the ability to deep dive in. So this gave the users the agility thio optimize their campaigns, optimize product murder, urgency where products are or where there's maybe supply chain gaps. Andi just really bring this out for trillions of rose to become accessible. Thio the Canadian tire. That's what user base think. That's the slide. >>That's the slight, Um So as Andrea talked about the business use of the particular tool, let's talk a little bit about how we set it up and a wonderful journey of how it's evolved. So we first implemented 5.3 version of that spot on the Falcon server on we've been adding horsepower to it over time. Now mhm. What I want to stress is the importance off the very first, Data said. That goes into the tool toe. Actually engage the users and to gain the adoption and to make sure there is no argument whether the tool is accurate or not. So what we've started with is a key p I marked layer with all the major metrics that we have and all the available permutations and combinations off the dimensions, whether it's a calendar dimension, proud of dimension or, let's say, customer attribute now, as we started with that data set, we wanted to make sure that we're we have the ability to add and the dimensions right. So now, as we're implementing the tool, we're starting to add in more dimension tables to satisfy the needs off our clients if you want to call it that way as they want to evolve their analytics. So we started adding in some of the store attributes we started adding in some of the product attributes on when I refer to a product attributes, let's say, uh, it involves costs and involves prices involved in some of the strategic internal pieces that we're thinking about now as the comprehensive mark contains right now, in our instance, close to five billion records. This is where it becomes the one source of truth for people declaring information against right so as they go in, we also wanted to make sure when they Corey thought spot there, we're really Onley. According one source of data. One source of truth. It became apparent over time, obviously, that more metrics are needed. They might not be all set up in that particular mark. And that's when we went on the journey off implementing some of the new worksheets or some of the new data sets particularly focused on the four looking pieces. And uh, that's where it becomes important to say This is how you gain the interest and keep the interests of the public right. So you're not just implementing a number off data sets all at once and then letting the users be you're implementing pieces and stages. You're keeping the interest thio, the tool relevant. You're keeping, um, the needs of the public in mind. Now, as you can imagine on the Falcon server piece, um, adding in the horsepower capacity might become challenging the mawr. Billions of Rosie erratic eso were actually in the middle of transitioning our environment to azure in snowflake so that we can connect it. Thio embrace capability of thoughts cloud. And that's where I'm looking forward to that in 2021 I truly believe this will enable us Thio increase the speed off adoption Increase the speed of getting insights out of the tool and scale with regards Thio new data sets that we're thinking about implementing as we're continuing our thoughts about journey >>Okay, so how we drove adoption Thio 4500 plus users eso When we first started Thio approach our use case with the merchants within Canadian Tire We had meetings with these users with who are used place is gonna be with and sort of found out. What are they searching for, Where they typically looking at what existing reports are available for them. Andi kind of sought out to like, What are those things where you're pulling this on your own or someone else's pulling this data because it's not accessible yet And we really use that as our foundation to determine one what data we needed to initially bring into the system but also to sort of create those launchpad pin boards that had the base information that the users we're gonna need so that we could twofold, make it easy for them, toe adopt into the tool and also quickly start Thio, deactivate or discontinue those reports. And just like these air now only available in thought spot because with the sort of formatting within thought spot around dates, it's really easy to make this year's report last year report etcetera. Just have everything roll over every month or a recorder s. So that was kind of some of the pre work foundation when we originally did it. But really, it's been a lot of training, a lot of training. So we conducted ah, lot of in person training, obviously pre co vid eso. We've started to train the group that we targeted, which was the merchants and all of the like, surrounding support groups. Eso we had planners going in and training as well, so that everyone who was really closely connected to the merchants I had an idea of what thoughts about what was and how to use it and where the reports were, and so we just sort of rolled it out that way, and then it started to fly like wildfire. Eso the merchants start to engage with supply chain to have conversations, or the merchants were engaging with the vendors to sort of have negotiations about pricing. And they're creating these reports and getting the access to the information so quickly, and they're sharing it out that we had other groups just coming to us asking, How do I get into thoughts about how can I get in on DSO on top of those groups, we also sought out other heavy analytics groups such a supply chain where we felt like they could have the same benefits if they on boarded into thought spot with their data as well on Ben. Just continuing to evolve the training roll out. Um, you know, we continued to engage with the users, >>so >>we had a newsletter briefly Thio, sort of just keep informing users of the new data coming in or when we actually upgraded our system. So the here are the new features that you'll start seeing. We did virtual trainings and maintaining an F A Q document with the incoming questions from the users, and then eventually evolved into a self guided learning so that users that were coming to a group, or maybe we've already done a full rollout could come in and have the opportunity to learn how to use thought spot, have examples that were relevant to the business and really get started. Eso then each use case sort of after our initial started to build into a formula of the things that we needed to have. So you need to understand it. Having SMEs ready and having the database Onda worksheets built out sort of became the step by step path to drive adoption. Um, from an implementation timeline, I think they're saying, Took about two months and about half of that waas Kenny entire figuring out how figuring out our security, how to get the data in on, Do we need the time to set up the environment and get on Falcon? So then, after that initial two months, then each use case that we come through. Generally, we've got users trained and SMEs set up within about 2 to 3 weeks after the data is ingested. It's not obviously, once snowflakes set up on the data starts to get into that and the data feeds in, then you're really just looking at the 2 to 3 weeks because the data is easily connected in, >>um, no. All right, let's talk about some of the use cases. So we started with what data we've implemented. Andrea touched upon what Use a training look like what the back curate that piece wants. Now let's talk a little bit about use cases and how we actually leverage thoughts bought together the insights. So the very first one is ultimately the benefit of the tool to the entire organization. Israel Time insights. To reiterate what Andrea said, we first implemented the tool with our buyers. They're the nucleus of any retail organization as they work with everybody within the company and as the buyer's eyes, Their responsibility to ensure both the procurement and the sales channel, um, stays afloat at the end of the day, right? So they need information on a regular basis. They needed fast. They needed timely, and they needed in a fashion that they choose to digest it. It right? Not every business is the same. Not every individual is the same. They consume digest, analyze information differently. And that's what that's what allows you to dio whether it's the search, whether it's a customized onboard, please now supply chain unexpected things. As Andrea mentioned Irish work a lot of supply chain. What is the goal of supply chain to receive product and to be able to ship that product to the stores Now, as our organization has been growing and is doing extremely well, we've actually published Q three results recently. Um, the aspect off prioritization at D C level becomes very important, And what drives some of that prioritization is the analysis around what the upcoming sales would be for specific products for specific categories. And that's where again thoughts. But is one of the tools that we've utilized recently to set our prioritization logic from both inbound and outbound us. It's right because it gives you most recent results. It gives you most granular results, depending on the business problem that you're trying to tackle. Now let's chat a little bit about covert 19 response, because this one is an extremely interesting case as a pandemic hit back in March. Um, as you can imagine, the everyday life a Canadian entire became as business unusual is our executives referred to it under business unusual. This speed and the intensity of the insights and the analytics has grown exponentially. And the speed and the intensity of the insights is driven by the fact that we were trying Thio ensure that we have the right selection of products for our Canadian customers because that's ultimately bread and butter off all of the retailers is the customers, right? So thoughts bought allowed us to have early trends off both sales and inventory patterns, where, whether we were stalking out of some of the products in specific stories of provinces, whether we saw some of the upload off different lines of business, depending on the region, ality right as pandemic hit, for example, um, gym's closed restaurants closed. So as Canadian pack carries a wide variety of different lines of business, we actually offer a wide selection of exercise equipment and accessories, cycling products as well as the kitchen appliances and kitchen accessories pieces. Right? So all of those items started growing exponentially and in certain areas more than others. And this is where thoughts about comes into play. A typical analysis on what the region ality of the sales has been over the last couple of days, which is lifetime and pandemic terms, um, could have taken days weeks for analysts to ultimately cobbled together an Excel spreadsheet. Meanwhile, it can take a couple of seconds for 12 Korean tosspot set up a PIN board that can be shared through a wide variety of individuals rather than fording that one Excel spreadsheet that gets manipulated every single time. And then you don't get the right inside. So from again merch supply chain covert response aspect of things. That spot has been one of those blessings and one of those amazing tools to utilize and improve the speed off insights, improved the speed of analytics and improve the speed of decision making that's ultimately impacting, then consumer at the store level. So Andrea talked about 4500 users that we have that number of school. But what I owe the recently like to focus on, uh, Andrew and I laughing because I think the last time we've spoken at a larger forum with the fastball community, I think we had only 500 users. That was in the beginning >>of the year in in February, we were aiming to have like 1000 >>exactly. So mission accomplished. So we've got 4500 employees now. Everybody asked me, Yeah, that's a big number, but how many times do people actually log in on a weekly or daily basis? I'm or interested in that statistic? So lately, um, we've had more than 400 users on the weekly basis. What's what's been cool lately is, uh, the exponential growth off ad hoc ways. So throughout October, we've reached a 75,000 ad hoc ways in our system and about 13,000 PIN board views. So why is that's that's significant? We started off, I would say, in January of 2020 when Andrea refers to it, I think we started off with about 40 45,000 ad hoc worries a month. So again, that was cool. But at the end of the day, we were able to thio double that amount as more people migrate to act hawk searches from PIN board views, and that's that's a tremendous phenomena, because that's what that's about is all about. So I touched upon a little bit about exercise and cycling. So these are our quarterly results for Q two, um, that have showed tremendous growth that we did not plan for, that we were able to achieve with, ultimately the individuals who work throughout the organization, whether it's the merch organization or whether it's the supply chain side of the business. But coming together and utilizing a B I platform by tools such a hot spot, we can see triple digit growth results. Eso What's next for us users at Hawks searches? That's fantastic. I would still like to get to more than 1200 people on the weekly basis. The cool number to me is if all of our lifetime users were you were getting into the tool on a weekly basis. That would be cool. And what's proven to be true is ultimately the only way to achieve it is to keep surprising and delighting them and your surprising and delighting them with the functionality of the tool. With more of the relevant content and ultimately data adding in more data, um, is again possible through ET else, and it's possible through pulling that information manually. But it's expensive, expensive not from the sense of monetary value, but it's expensive from the size time, all of those aspects of things So what I'm looking forward to is migrating our platform to azure in snowflake and being able thio scale our insights accordingly. Toe adding more data to Adam or incites more, uh, more individual worksheets and data sets for people to Korea against helps the each one of the individuals learn. Get some of the insights. Helps my team in particular be, well, more well versed in the data that we have existing throughout the organization. Um, and then now Andrea, in touch upon how we scale it further and and how each one of the individuals can become better with this wonderful >>Yeah, soas used a zero mentioned theater hawk searches going up. It's sort of it's a little internal victory because our starting platform had really been thio build the pin boards to replicate what the users were already expecting. So that was sort of how we easily got people in. And then we just cut off the tap Thio, whatever the previous report waas. So it gave them away. Thio get into the tool and understand the information. So now that they're using ad hoc really means they understand the tool. Um, then they they have the data literacy Thio access the information and use it how they need. So that's it's a really cool piece. Um, that worked on for Canadian tire. A very report oriented and heavy organization. So it was a good starting platforms. So seeing those ad hoc searches go up is great. Um, one of the ways that we sort of scaled out of our initial group and I kind of mentioned this earlier I sort of stepped on my own toes here. Um is that once it was a proven success with the merchants and it started to spread through word of mouth and we sought out the analyst teams. Um, we really just kept sort of driving the insights, finding the data and learning more about the pieces of the business. As you would like to think he knows everything about everything. He only knows what he knows. Eso You have to continue to cultivate the internal champions. Um Thio really keep growing the adoption eso find this means that air excited about the possibility of using thought spot and what they can do with it. You need to find those people because they're the ones who are going to be excited to have this rapid access to the information and also to just be able to quickly spend less time telling a user had access it in thought spot. Then they would running the report because euro mentioned we basically hit a curiosity tax, right? You you didn't want to search for things or you didn't want to ask questions of the data because it was so conversed. Um, it was took too much time to get the data. And if you didn't know exactly what you were looking for, it was worse. So, you know, you wouldn't run a query and be like, Oh, that's interesting. Let me let me now run another query of all that information to get more data. Just not. It's not time effective or resource effective. Actually, at the point, eso scaling the adoption is really cultivating those people who are really into it as well. Um, from a personal development perspective, sort of as a user, I mean, one who doesn't like being smartest person in the room on bought spot sort of provides that possibility. Andi, it makes it easier for you to get recognized for delivering results on Dahlia ble insights and sort of driving the business forward. So you know, B b that all star be the Trailblazer with all the answers, and then you can just sort of find out what really like helping the organization realized the power of thought spot on, baby. Make it into a career. >>Amazing. I love love that you've joined us, Andrea. Such a such an amazing create trajectory. No bias that all of my s o heaps of great information there. Thank you both. So much for sharing your story on driving such amazing adoption and the impact that you've been able to make a T organization through. That we've got a couple of minutes remaining. So just enough time for questions. Eso Andrea. Our first questions for you from your experience. What is one thing you would recommend to new thoughts about users? >>Um, yeah, I would say Be curious and creative. Um, there's one phrase that we used a lot in training, which was just mess around in the tool. Um, it's sort of became a catchphrase. It is really true. Just just try and use it. You can't break. It s Oh, just just play around. Try it you're only limitation of what you're gonna find is your own creativity. Um, and the last thing I would say is don't get trapped by trying to replicate things. Is that exactly as they were? B, this is how we've always done it. Isin necessarily The the best move on day isn't necessarily gonna find new insights. Right. So the change forces you thio look at things from a different perspective on defined. Find new value in the data. >>Yeah, absolutely. Sage advice there. Andan another one here for Yaro. So I guess our theme for beyond this year is analytics meets Cloud Open for everyone. So, in your experience, what does What does that mean for you? >>Wonderful question. Yeah. Listen, Angela Okay, so to me, in short, uh, means scale and it means turning Yes. Sorry. No, into a yes. Uh, no, I'm gonna elaborate. Is interest is laughing at me a little bit. That's right. >>I can talk >>Fancy Two. Okay, So scale from the scale perspective Cloud a zai touched upon Throw our conversation on our presentation cloud enables your ability Thio store have more data, have access to more data without necessarily employing a number off PTL developers and going toe a number of security aspect of things in different data sources now turning a no into a yes. What does that mean with more data with more scalability? Um, the analytics possibilities become infinite throughout my career at Canadian Tire. Other organizations, if you don't necessarily have access thio data or you do not have the necessary granularity, you always tell individuals No, it's not possible. I'm not able to deliver that result. And quite often that becomes the norm, saying no becomes the norm. And I think what we're all striving towards here on this call Aziz part the conference is turning that no one say yes on then making a yes a new, uh, standard a new form. Um, as we have more access to the data, more access to the insights. So that would be my answer. >>Love it. Amazing. Well, that kind of brings in into this session. So thank you, everyone for joining us today on did wrap up this dream. Don't miss the upcoming product roadmap eso We'll be sticking around to speak thio some of the speakers you heard earlier today and I'll make the experts round table, and you can absolutely continue the conversation with this life. Q. On Q and A So you've got an opportunity here to ask questions that maybe keep you up at night. Perhaps, but yet stay tuned for the meat. The experts secrets to scaling analytics adoption after the product roadmap session. Thanks everyone. And thank you again for joining us. Guys. Appreciate it. >>Thank you. Thanks. Thanks.
SUMMARY :
Welcome back for our last session of the day how to deliver career making business outcomes with Search And the criteria that we thought about as we started on that journey of the sort of reasons that we moved into using thought spot was there was a need Thio the business use of the particular tool, let's talk a little bit about how we set it up and boards that had the base information that the users we're gonna need so that we could of the things that we needed to have. and the intensity of the insights is driven by the fact that we were trying Thio But at the end of the day, we were able to thio double that amount as more people Um, one of the ways that we sort of scaled out of our initial group and I kind on driving such amazing adoption and the impact that you've been able to make a T organization through. So the change forces you thio look at things from a different perspective on So I guess our theme for beyond this year is analytics meets Cloud so to me, in short, uh, means scale and And quite often that becomes the norm, saying no becomes the norm. the experts round table, and you can absolutely continue the conversation with this life. Thank you.
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Ali Amagasu V1
>> Announcer: From around the globe. It's the cube with coverage of Kubecon and cloud nativecon North America, 2020 virtual brought to you by Red hat, the cloud native computing foundation and ecosystem partners. >> Welcome to theCUBE, >> Coverage of Kubecon cloud nativecon 2020. It's virtual this year, though, theCUBE is virtual. This is theCUBE virtual I'm John Furrier your host. This is the segment where we kind of pre tease out the show for this year. We do a CUBE review and analyze and talk about some of the things we're expecting trends in the marketplace. And I'm pleased to announce a new CUBE co-host with me, Ali Amagasu, who's been part of theCUBE community since 2013, going back to the OpenStack days, which is now different name, but it's private clouds making a come back. But she's part of the cloud community, the cloud Harati, as we say, Ali, welcome to being a CUBE host. >> Thank you so much, John. It's a pleasure, it's been a while since we've hung out, but I do remember pestering you back in those days, and I've certainly stayed with theCUBE ever since then. I mean, you guys are an institution to put it. >> It's been so much fun, I have to say I had less gray hair. I didn't have glasses, I wear contacts. Now I have progressive vision, so I can't wear the contacts. They're hard for me, but it's been such a great evolution. And one of the things that's been really important to our mission has been to be kind of like an upstream project to be kind of open and be part of the community to be on the ground floor. We can't be there this year 'cause of the pandemic, but it's been great and about a few years ago, Stu Miniman and I were seeing that we had a great community of people who wanted a co-host, and we got a great community host model. And thanks for coming on and being part of this mission, it's been important to our mission. We've got Lisa Martin, Rebecca Knight, John Troyer, Keith Townson, Justin Warren, Corey Quinn, to name a few. So welcome to the crew, thanks for coming on. >> Sure I'm happy to step in. >> So I want to go back in time. I mean, when we first met in 2013, you were a part of Metacloud, which got acquired by Cisco at that time, OpenStack was hot, OpenStack was at the cloud. And if you think about where Amazon was at that point and time, it was really the beginning of that sea change of rapid cloud scale, public cloud, specifically OpenStack kind of settled in, and that's kind of making a nice foundation for private cloud right now. It's still out there, telco clouds. You're seeing that trend, but this is the sixth Kubecon we've been there at all of them. We were there at the founding president creation. What an interesting turn of events. The world is kind of spun in the direction of all the conversations we were having back in 2013, 14, 15, 16. Now fast forward Kubernetes is the hottest thing on the planet and cloud native is the construct for all these modern apps, so what's your take on it. What's your view on this? 'Cause you've been riding this wave. >> Well, I think it's interesting. You brought up OpenStack because I remember in those days, OpenStack was smoking hot. And I remember talking to some of the organizers from the foundation, what they said was we want OpenStack to be boring. We want it to be part of the background. We will know we've made it when it's boring. And we could argue that they're there now, right? They aren't what we're talking about as much, but they're still there, they're still doing their thing. They're still growing as far as I know. So that's happened and now Kubernetes is the incredible hotness and it's just exploded. And so it turned from, you know, just a few projects, to now, if you look at the list of projects that are in incubation list of projects that have graduated, it's pretty long, and it's an impressive set of capabilities, when you look. >> It's been really interesting, you know, Dan Collin who's, the Ben was the director of the CNCF. I remember talking to him early on. And when he came, when he joined, he was, he hustled hard. He was smart. And he had a vision to balance the growing ecosystem cause he's done successful startups. So he kind of kind of knows the rocket ship labor, but he basically brought that entrepreneurial startup mentality. And I saw him in China when I was there with Intel with Alibaba conference in the lobby of the hotel, I'm like, dad, what are you doing here? So the CNC, I was already thinking global. They build out the most impressive landscape of vendors to participate in cloud nativecon and Kubecon At the same time, they maintain that end user focused. If you look at Envoy, right, it came from Lyft. So you have this really nice balance. And you know, it was always people chirping and complaining about this, that, and the other thing on the vendor's side. But the end user focus has been such a strong hand for Kubecon and the CNCF. It's just been really impressive and they maintain that. And this is the key. >> And I think what's impressive is that they've evolved. They've continued, they haven't sat there and said, "We've got a couple of fantastic projects," right? They're bringing in new ones all the time. They're staying at the cutting edge. They're looking at serverless and making sure there's projects that are taking care of that. And so I think that's, what's keeping it relevant, is the fact that they're relentlessly evolving. >> Yeah, and we comment, I think two years ago, Stu and I were pontificating about, can they maintain it? And one of the things that we were predicting, I want to get your reaction to this is that as Kubernetes becomes more standard and you're starting to see the tipping point now where it's beyond just testing and deploying in some clusters, you're starting to see Kubernetes native and in part of everything, in part of the future as service meshes and wrap around it and other things, the commercialization, the success of the vendor side is starting to be there. You starting to see real viable companies be started. So do they become end-users or so? So the question was, can it maintain its open source vibe while you have all this commercialization going on? Because that's always the challenge in open source. How do you balance it? What's your reaction to that threat or maybe an opportunity? >> I don't think it's a threat. I think there will always be folks who want to do it themselves. They want to use the vanilla upstream, Kubernetes. They want to build it. They don't want any vendor interference. There's also a very other solid other camp that says, "No, no, we don't want to deal with the updates ourselves. We don't want to deal with the integration with networking and security and all those things." And the vendor takes care of that. So I really think it's just serving two different audiences that as far as I can tell are changing, they're not, I don't see one side growing and one side shrinking. I really see it staying same, pretty stable. And so it's serving both teams. >> Yeah, I totally agree. And this is what's great about evolution. And when you talk about the community gets about the people involved. And I was riffing with someone the other day and were like, "Hey, you know what makes CNCF different?" And we were saying that everyone kind of knows each other. So as you have, you know, the most popular thing at Kubecon is the hallway tracks, right? So hallway tracks are always popular. And just being in the hallways, we call it lobby con and the CUBES on the floor there. So there's a lot of hallway conversations as hallway tracks, there's lightening talks, there's always something exciting, but even though people might move around from company to company for project to project, everyone kind of knows each other. So I think that kind of gives this kind of self governance piece, some legs. >> It does, and you're bringing up something that's really relevant right now 'cause it's virtual this year, right? So we don't get to have those hallway conversations. We don't get to have those, you know, accidental, you know, connections that means so much. I think they did an amazing job, amazing with the European version of Kubecon and you know, they're doing the best they can, I think the attend, I heard the attendance was great. The sessions were incredible from an efficiency standpoint. If you're an attendee, you could hit so many more sessions from home. There was so much to learn, the content was fabulous. The one thing that's missing, and I don't know how they replicate it is that ability to connect with your colleagues in the hallway, the folks you haven't seen'cause they, they moved on, they went to a different company. Maybe they'd been to two or three companies since you saw them last and the one place, you know, you're going to see them is at Kubecon or some of the other conferences you attend. >> Yeah and talking to Priyanka. And some of the co-chairs one of the things that was interesting out of that last conference was you had the virtual theater, but the Slack channel was very engaging. So you had people leaning in on the dialogue and it's interesting. And this is where I want to ask you your thoughts on the top conversations as we prepare. And we start doing the remote interviews, with the leaders of the CNCF, as well as the top end users, as well as vendors and companies, people want to know what's the top conversation that's happening and what are we looking for? So I want to ask you, what are you looking for, Ali? What are the things that you're trying to squint through? What smoke signals you're looking for? What's the trends that you're trying to tease out a coupon this year? >> I'm going to be really interested. You know, I already mentioned it once, but I'm going to be interested to hear how the new serverless projects are going. I know there are a couple in incubation that sounds really interesting. Priyanka brought them up when I've spoken with her. And so I'd love to see if those are getting so traction. What does the momentum around those look like? Is there as much excitement service meshes there was last year. I know there was a lot of discussion about what was happening with search. Most people were really excited. So I want to know what's happening with that. I want to know how new users to the community are dealing with the proliferation of projects. You know, how are they finding out ways to get involved? How are we nurturing new members to the CNCF community and making sure that they aren't overwhelmed, that they find their niche and they're able to contribute to become users, to do whatever their role is meant to be. I think those are the interesting things to me. How about you? >> That's a good question. I mean, I've, there's so many things. I mean, I look at the first of all, the open source projects are phenomenal. And again, talking about the people, I love to see the things that are maturing and getting promoted and what's kind of in sandbox, but I look at the, some of the ecosystem landscape maps with the vendors. And if you look at Amazon, Cisco and the HPE, IBM cloud, red hat, VMware to name a few, and you've got some other companies like Convolt for instance, which is pivoting to a cloud service, Microsoft Palo Alto networks for security Rancho was acquired., you know, a lot of companies are, I think at capital one out there, always in great end. You always great stuff. You got interesting and in Docker, for example, cup Docker containers, we did Docker con this year and I was blown away by the demand, the interest and just the openness of DAPA as they re-pivoted back to their roots. But I'm interested to see how the big cloud vendors are going to play because Google has always been an impressive and dominant partner in KubeCon, Amazon then joined, Azure is in there as well. So you've got those three, the big three in there. So the question is, okay, as this ecosystem is growing, I'm trying to tease out what is this, everything as a service, because one of the things that's coming out on the customer side, if you work backwards from the customer, they're getting kind of the missions from the CEOs and the CIO or CSO saying, "Take everything as a service," which is kind of like, I call it the ivory tower kind of marching orders. And then it gets handed down to the cloud architects and the developers and they go, "What's that? How's that, how does it's kind of hard?" It's not easy, right? So the modern apps is one and then this, everything as a service business model is going to be based upon cloud native. So I think the cloud native, this is the year that cloud native is going to start showing some signs and some visibility into what the metrics are going to be for success around the key projects. And then who can deliver at scale, do everything is a service. So, you know, understanding what that means, what does Kubernetes enable? What are some of the new things? So to me, I'm trying to tease that out because I think that's the next big wave. Everything is a service. And then what that means technically, how do you achieve it? Because when you start rolling out, it's like, okay, what's next? >> Yeah, I wonder who are going to be the new super users that emerged from this, you know, who are going to be the companies that maybe didn't adopt early, they're getting in now and they start running with it and they do incredible new things with it. And the truth is going to your earlier point about whether or not commercializing that, you know, should it be an upstream thing where you're using it vanilla using, you know, pure Kubernetes or using a vendor version? The truth is when you start getting vendors involved and getting super users involved, and these big companies, they can throw 10, 20 people at projects as contributors. You know, I tend to think of open source as being a bunch of small companies, but the truth is it's a lot harder for a small company to dedicate multiple head count to full-time contributions, right? Well big company, you could throw a couple dozen at them and not even blink. And so that's, it's critical to the survival truthfully of the community that we have, these big companies get in there and run with it. >> You know, I was talking to Constance and Steven Augustus, they're both co-chairs of the event and Steven brought up something. That's interesting because it's the theme that's kind of talked about, but no one likes to talk about it because it's kind of important and ugly at the same time. It's security and I think one of the things that I'm looking for this year, Ali is, you know, there's a buzz word out there has been kind of overused, but it's still kind of relevant and it's called shift left. So shift left means how do you build security into the CICB pipeline? So developers don't have to come back and do stuff, right? So it's like baking security in. This is going to be kind of a nuance point because of course everyone wants security, but that's not what application developers think about every day, right? It's like, they're not like security people, right? So, but they got to have security. So I think whoever can crack the code on making security brain dead easy will be great. And how that works together with across multiple vendors. So to me, that's something that I want to understand more. I don't yet have a formed opinion on it, but certainly we're hearing "Shift left" a lot. >> Yes I agree 100% at first we had developers and operators. Then we had devOps. Now I hear sec devOps all the time. You know, that I started hearing that last year and now these poor developers, you know, suddenly they are, whether they want to be, or not, to some degree, they are responsible for their company security, because if they aren't integrating best practices into their code, then they are introducing vulnerabilities. And so it it's just fallen upon them, whether they signed up for it or not, it's fallen upon them. And it'll be real interesting to see how that plays out. >> Well, one of the things I'd love to do is get me, you John, Troy, Keith Townsend, Justin Warren, and certainly Corey Quinn on a podcast or CUBE interview because man, we would have some war stories and have some real good stories to tell the evolution of what's real. And what's not real. Certainly Cory queen allows to talk about kind of like squinting through the hype and calling out kind of what's real, but this is kind of really kind of what's going on with coop comes a lot of exciting things. So I have to ask you over the years within CNCF and cloud nativecon and Kubecon, what are some of your favorite memories or moments that you can share could be personal, could be professional, could be code, could be accompany. What's some of the things that you can share about some, some happy moments for Kubecon >> Sure, sure, I'd say for me, some of the best moments have been the recent pivot toward trying to take care of the attendees. You know, I don't remember if it was San Diego. I think it was San Diego where they brought in all the puppies or mental wellness. And there was a meditation room. I don't know if you went in there, but it was quiet. And there was just some very soft lighting and some quiet music. And I didn't know how much traction that was going to get amongst attendees, that room was packed every time I went in there, dead quiet people relaxing, the puppies were bananas. People were just hoarding around the puppies and wanting to pet them. And I just really liked the way that they had really thought of a bunch of different angles to try to make sure that people who have left their families, they've come to a different place. They're, they're, they're under stress. 'Cause they're probably traveling with their boss and a bunch of their colleagues and they're stressed. And so to make sure that they had a break, I thought that was really somewhere where KubeCon was ahead of a lot of the other conferences I see. And it wasn't a single approach. It wasn't, we're going to throw a bunch of dogs in the hallway. It was, we're going to do that. We're going to have a therapist do a session. We're going to have puzzles in a quiet area at the hallway. It really went all in. And so for me, that was one of my favorite things from recent years. I thought that was fantastic. How about you? >> It's been fun. I mean, it's just so many moments. I mean, I love the European show. We did one year when I first, first time they had rolled out in Europe and I thought that was just so small and intimate. Of course the big mega shows have been great with activity. I think, but one of my favorite moments was I was wandering in the lobby. This was in Europe. It was, and it was a huge EU event, I think 2018 might've been, and I'm kind of buzzing around the lobby and I had nothing to do that night. And it was like five to 11 different parties to go to. People have, you know, dinners. And I ran into one of the CNCF co-hosts and also she's a Google engineer and I'm like, "Hey, what are you guys doing?" I'm like, she's like, "Oh, we're going to the women's happy hour." And I'm like, "Oh, that's cool." I'm like, "It sounds good." And she invited me and I went with her and I was the only guy there, okay. >> Oh lucky you. >> And I looked around and it was packed. And I said to myself, this is freaking amazing. And it was great women, great leaders, smart, super awesome. And they were all welcomed me. I wasn't like being stared at either, by the way. So I'm like, okay, there was no line for the men's room either by the way, just to, you know, and I was like, good tweet there. But I felt really welcomed. And I thought that was very cool. It was packed. And I went back until it's too much. Do you can't believe it was just really awesome. I was in this awesome happy hour. And I remember saying to myself, "This community is inclusive, they're awesome. And it was just one of just a great moment. >> It's great you've got to be the other side of that, right? Because as a woman, I am always on the standard side of it, which has guys everywhere, there's very few women, but here's the thing I have never felt intimidated or uncomfortable in any way at a Kubecon I've always felt welcomed, I've had fabulous interactions. I've met people from around the world. And I try to explain to my kids actually, when we talk and they they'll say something sometime not xenophobic, maybe that's an overstatement, but they're little kids. They don't have a great understanding of the world. And I'll say, "Wait till you grow up and you go to one of these conferences, you'll realize that people from countries that even fear that some of them there's some of the kindest, nicest, most polite people I have ever met. And you walk away really feeling like you want to just throw your arms around everyone, that's been my experience anyway. S0 maybe I've been lucky, but I haven't had that intimidation factor at all. >> You got it, you've got a great mindset and your kids are lucky. And I feel like for me, the moment was the community is very open and inclusive. And I think theCUBE when we interview people, we want people who are smart, you know, and we interview a lot of great women and at KubeCon, it's been fantastic, so that's the highlight. And of course the grueling hours, and then, you know, people like to drink beer in this community. And I like beer, although I'd been trimming down a little bit because, you know, IPA's have been kind of getting heavy on me, but good beer drinkers. They like to have fun and they also work hard and it's a great community, so. >> And now you have to bring your own beer. Now that it's virtual, you have to keep your own IPA. >> Well, the joke was virtual is that we can have a better lunch at home. 'Cause that's always kind of like the event thing. But I think virtuals, I miss the face to face, but we get to talk to more people with remote and they get more traffic on the site, but hopefully when it comes back, it'll be hybrid and we'll still be kind of doing more remote, but more face-to-face. >> So well, and it's more affordable. I did not look at what the pricing is this time, but I know for the European version, the pricing was very fair, certainly more affordable than going in real life. And, you know, for some folks who really can't swing that travel costs and the registration fee, it's a great opportunity to get in on the cheap and suck up a lot of knowledge really quickly. >> Well, Ali, thank you for riffing on Kubecon preview. Thank you very much. And looking forward to hosting with you and thanks for co-hosting on theCUBE, appreciate it. >> Thank you so much, John. I enjoyed it. >> Thank you, okay you're watching theCUBE virtual. This is a Kubecon preview. I'm here with Ali. I'm a goo who's our new CUBE host helping out on the Kubecon looking forward to more interviews, this is the CUBE I'm John Furrier, thanks for watching. (upbeat music)
SUMMARY :
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ON DEMAND R AND D DATA PLATFORM GSK FINAL2
>>Hey, everyone, Thanks for taking them to join the story. Hope you and your loved ones are safe during these tough times. Let me start by introducing myself. My name is Michelle. When I walk for GlaxoSmithKline, GSK as an engineering manager in my current role, A little protocol platform A P s, which is part of the already data platform here in G S, K R and D Tech. I live in Dallas, Texas. I have a Masters degree in computer science on a bachelor's in electronics and communication engineering. I started my career as a software developer on over these years again a lot of experience in leading and building, not scale and predicts products and solutions. I also have a complete accountability for container platforms here at GSK or any tick. I've been working very closely with Dr Enterprise, which is no Miranda's for more than three years to enable container platforms that yes, came on mainly in our own Itek. So that's me. Let >>me give you a quick overview on agenda for today's talk. I'll start with what we do here at GSK on what is RND data platform. Then I'll give you an overview on What are the business drivers that >>motivated US toe? Take this container Germany on some insight into learnings on accomplishments over these years. Working with Dr Enterprise on the container platforms Lately, you must have seen a lot of articles off there which talk about how ts case liberating technologies like artificial intelligence, mission learning, UN data and analytics for the Douglas Corey process. I'm very excited to see the progress we have made in technology, but what makes us truly unique is our commitment to the patient. >>We're G escape, help millions of people, do more, feel better and live longer. Wear a global company that is focused on three were tickles pharmaceuticals vaccines on consumer healthcare. Our main intent is to lower the >>burden on the impact of diseases on the patients. Here at GSK, we allow science to drive the technology. This helps us toe build innovative products. That's helps our scientists to make better and faster additions throughout the drug discovery by plane. >>With that, let me give you some >>context on what currently data platform is how it is enabled. A T escape started in mid 2016. What used to be called us are any information platform whose main focus was to centralize curate on rationalized all the data produced within the others are in the business systems in orderto drive, a strategic business value, standardization of clinical trials, Genome Wide Association Study Analysis, also known as Jesus Storage and Crossing Off Rheal. World Evidence data some of the examples off how the only platform was used to deliver the business value four years later. No, a new set off business rivals of changing our landscape. The irony Information Platform is evolving to be a hybrid, multi cloud solution and is known as already did a platform refering to 20 >>19 GSK's annual report. These are the four teams that there are any platform will be mainly focused on. We're expanding our data capabilities to support the use. Escape by a former company on evolving into a hybrid medical platform is one of the many steps that we're taking to be future ready. Our key focus will still be making >>greater recommendations better and faster by using that wants us. We're making the areas like artificial intelligence and machine learning. No doc brings us toe. What is Germany is important. Why are we taking this German with that? Let me take you to the next topic off. Like the process of discovery, Francisco is not an easy process. Talking about the recent events occurred over the last few months on the way. How all our lives are impacted. It is a lot of talk on information going about. Why did drug discovery process is so tough working for a global health care company? I get asked this question very frequently. From many people I interact with. Question is like, Why is that? This car is so tough on why it takes so much time. Drug discovery is a complex process that involves multiple different stages on at each and every stage. There is huge amounts of data that the scientists have took process to make some decisions. Studies have shown that only 3% off small molecules entering the human studies actually become medicines. If you're new to drug discovery, you may ask, like what is the targets? Targets so low? We humans are very complex species, >>not going into the details of the process. We're G escape >>have made a lot of investments into technology that enabled us to make data river conditions. Throw the drug Discovery pipeline >>as we implement. As we started implementing these tools and technologies to enable already did a platform, we started to get a better appreciation off how these tools in track on integrate >>with each other. Our goal wants to make this platform a jail, the platform that can work at scale so that we can provide a great user experience and contribute back to the bread discovery pipeline so that the scientists can make faster editions. We want our ardently users to consume the data, and the service is available on the platform seamlessly in a self service fashion. And we also have to accomplish this by establishing trust. And then we have to end also enable the academic partnerships, acquisitions, collaborations that DSK has, which actually brings a lot of data on value to our scientists. So when we talk about so many collaborations and a lot of these systems, what this brings in is wide range off systems and platforms that are fundamentally built on different infrastructure. This is where Doctor comes into fiction on our containers significance. >>We have realized the power of containers on how we can simplify this complex ecosystem by using containers and provide a faster access off data to war scientists who didn't go >>back and contribute back to the drug discovery by play. >>With that, let me take talk to you about >>the containers journey and she escaped. So we started our container journey in late 2017. We started working with Dr Enterprise to enable the container platform. This is on our on prem infrastructure Back then, or first year or so we walked through multiple Pelosis did a lot of testing to make sure our platform is stable before we onboard either the data or the user applications. I was part of this complete journey on Dr Stream has worked with us very closely towards you. The first milestone off establishing a stable container platform. A tsk. Now, getting into 2019 we started deploying our applications in production environment. I cannot go into the details of what this Absar, but they do include both data pipelines as well as Web services. You know, initial days we have worked a lot on swamp, but in 2019 is when we started looking into communities in the same year, we enable kubernetes orchestration on the doctor and replace platform here at GSK and also made it as a de facto orchestra coming into 2020. All our micro service applications are undead. A pipelines are migrated to the container platforms on all of these are orchestrated by Cuban additional on these air applications that are running in production. As of today, we have made the container forced approach as an architectural standard across already taking GSK. We also started deploying our AML training models onto containers on All this work is happening on our Doctor Enterprise platform. Also as part off are currently platforms hybrid multicolored journey. We started enabling container and kubernetes based platforms on public clubs. Now going into 2021 on future. Enabling our RND users to easily access data and applications in a platform agnostic way is very crucial for our success because previously we had only onto him. Now we have public clothes that are getting involved on One of >>the many steps we're taking through this journey is to >>watch allies the data on ship data and containers or kubernetes volumes on demand to our our end users of scientists. And this allows us to deliver data to our scientists wherever they want in a very security on. We're leveraging doctor to do it. So that's >>our future. Learning on with that, let's take a deep dive into fuel for >>our accomplishments over these years. I want to start with a general demand and innovative one very interesting use case that we developed on Dr. This is a rapid prototyping capability that enabled our scientists seamlessly to Monday cluster communication. This was one off the biggest challenges which way his face for a long time and with the help of containers, were able to solve this on provide this as a capability to our scientists. We actually have shockers this capability in one of the doctor conferences before next. As I've said before, by migrating all over web services into containers, we not only achieved horizontal scalability for those specific services, but also saved more than 50% in support costs for the applications which we have migrated by making Docker image as an immutable artifact In our bill process, we are now able to deploy our APS or models in any container or Cuban, its base platform, either in on Prem or in a public club. We also made significant improvements towards the process. A not a mission By leveraging docker containers, containers have played a significant role in keeping US platform agnostic and thus enabling our hybrid multi cloud Germany valuable for out already did scientists. As I mentioned before, data virtualization is another viewpoint we have in terms off our next steps off where we want to take kubernetes on where we wanna leverage open it. Us. What you see here are just a few off many accomplishments which we have our, um, achieved by using containers for the past three years or so. So with that before I close all the time and acknowledge all our internal partners who has contributed a lot to this journey mainly are in the business are on the deck on the broader take. Organizations that escape also want to time document present Miranda's for being such a great partner throughout this journey and also giving us an opportunity to share this success story today. Lastly, thanks for everyone to listening to the stop and please feel free to reach out. If you have any questions or suggestions, let's be fit safe. Thank you
SUMMARY :
Hey, everyone, Thanks for taking them to join the story. What are the business drivers that our commitment to the patient. Our main intent is to lower the burden on the impact of diseases on the patients. World Evidence data some of the examples off how the only platform was evolving into a hybrid medical platform is one of the many steps that we're taking to be There is huge amounts of data that the scientists have took process to not going into the details of the process. have made a lot of investments into technology that enabled us to make data river conditions. enable already did a platform, we started to get a better appreciation off how these And then we have to end also enable the academic partnerships, I cannot go into the details of what this Absar, but they do include both data pipelines We're leveraging doctor to do it. Learning on with that, let's making Docker image as an immutable artifact In our bill process, we are now able to
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