>>from around the globe. It's the Cube with digital coverage of AWS reinvent 2020. Special coverage sponsored by AWS Global Partner Network Welcome to the Cubes. Live coverage of AWS reinvent 2020. I'm Lisa Martin. I've got two guests joining me. Next. Chris Gru's director of Business development, AWS Marketplace Service catalog and Control Tower at AWS. Chris, welcome. >>Thank you. Welcome. Good to see you. >>Likewise. And Matthew Polly is an alumni of the Cube. He is back VP of worldwide business development alliances and channels at Crowdstrike Matthew, Welcome toe. Welcome back. >>Great to be here. Lisa, Thanks for having me. >>And I see you're in your garage, your f one car in the background. Very jealous. So we're gonna be talking a little bit about not f one today, but about what's going on. Some of the the news that's coming from the partner Keynote. So, Chris, let's start with you. What's going on? The AWS marketplace news and also give our audience a real good understanding of what the marketplace is. >>Yeah, sure. So So AWS marketplace is actually an eight year old service within the AWS family, and and our charter is really providing a fine by deploy and manage experience for third party software. And so what our organization does. We work with my issues like Crowdstrike, and we really try to get them to package up their software in that same consumption format that other customers are buying AWS services. It's already the best service already. Those customers are used to buying services like Red Shift, and that's three and a consumption format, and they want to be able to buy third party software in that same manner. And so that's really been our charter since we were launched eight years ago. We've had a lot of great mo mentum since our launch. We now have over 8000 listings available in the catalog, and we have over 1.5 million subscriptions going through the catalog. One of things that we announced earlier today is that we are up to 300,000 active customers. That's actually up from 260,000, which is our previous numbers. So we continue to see really good momentum in terms of adoption, from both our eyes, community publishing listings and then from our customers that are actually buying out of the catalog. We work on all types of formats of software, so we provide machine images in an Amazon machine image format. But we also published and make available SAS products, container products and algorithms and models to run in things like our sage maker environment. And then, as of this morning in the Global Partner Summit, we announced the ability to sell professional services through eight of this marketplace as well. >>So lots of expansion, lots of growth. I'd love to get Chris your take on this expansion into offering professional services. What does that mean? And how have your 300,000 plus customers been influential in that? >>Yeah. And so what we've seen is marketplaces evolved is the transaction sizes have actually gone up dramatically. A couple years ago we launched a feature called Private Offers, which allows eyes views to do a negotiated subscription, submit that to an AWS customer and that they accept that goes right on their bill. We've seen very good adoption that we've got thousands of private offers now going through the system and what we found when the transaction sizes started to grow. Both our eyes V s that we're using the platform, as well as the consulting partners that are partners with US through Amazon Partner Network. They typically attached services to those transactions So pure and eyes V you might wanna package on something like an installation service training services. Or it could just be a bespoke statement of work that goes along with your technology and then on the consulting partner side. Resellers want to attach those same type of services to the software that they re sell, and up until this morning we weren't able to do that. And so it provided a lot of friction to our customers or buyers because what they had to do is they actually had to bottom line those transactions, or they had to do those transactions outside of marketplace. And And that wasn't a good experience for either RSV community or restore community or customers. So now, with this launch, we could actually allow customers to buy those services from those Eyes v partners and those resellers. By virtue of doing that to marketplace and basically how it works. It's similar to our private offer experience. They just submit a private offer to that customer. They could upload a statement of work. And if that customer accept, it goes directly on their AWS bill and they did. This marketplace takes care of all the collection, and the building that goes goes along with that transaction. And so we're really excited about this. We had over 100 launch partners that we're ready to go as of this morning, and we think this is gonna be a great feature, is gonna get a lot of adoption. Crowdstrike, which is a company that Matthews with is one of our launch partners for that feature. And so we just think this is gonna be a game changer for us on a number of levels. It's really gonna open up the type of transactions that we can now do to market place. >>Well, you mentioned Ah, good f word frictionless. That's something that every business really aims to do to make that experience just as seamless as possible. So Matthew talk to us about crowdstrike being part of its professional services, launched the opportunities that that opens up for the marketplace, customers and your customers? >>Sure. So just a quick background on crowdstrike were an endpoint protection cybersecurity company that has historically been protecting laptops desktops on premise, uh, devices from from breaches, basically identifying indications of attack or indications of compromise that that may surface on those end points. We do that by having agents run on those devices and point back to our massive body of data that runs in the cloud A W s. In fact, and so collecting tons and tons of data petabytes upon petabytes of data, literally trillions of events per week were able to easily identify and apply machine learning and artificial intelligence, Um, to that corpus of data to be able to identify when there is adversary activity on those devices. Now we've gone through a bit of a digital transformation ourselves, and we're looking at now. Not only, or we have launched products here recently, that not only protect those on premise devices like the desktops, laptops and on premise servers, but also protect workloads that are running in the cloud E C. Two instances, or RDS instances. What have you in in AWS? Or we've also launched what crowdstrike calls are Falcon Horizon product, which is a cloud security posture management product to be able to give people visibility into configurations that may create risk for their cloud environments. And we've been leveraging marketplace for about two years now. Um, it's been a fantastic opportunity for us to really leverage that frictionless sales motion that Chris talked about reducing sale cycles for us and for our channel partners. We have a number of our channel partners that leverage the CPP Oh capability within within the AWS marketplace toe actually transact business with their customers. It's been a It's been a fantastic, um you know, mechanism for for crowdstrike, for our partners and for our customers. Um, you know, we've been part of the enterprise contract scenarios where we don't have to go through that process of negotiating an end user license contract. We've signed up for the enterprise contract. Many of our customers have signed up for that enterprise contracts with reduces the legal iterations to get a transaction done. So that's been fantastic. And what we're doing now with the you know, the professional services offering is we're standing up a few of our professional services, Um, you know, offerings on the AWS marketplace so that our customers and our channel partners can actually transact business through the AWS marketplace toe, acquire those particular professional services offerings. And the one that I think is most interesting is a kind of cloud security assessment where our professional services team will go in and actually evaluate our their configurations. Are there unmanaged, um, you know, accounts running in AWS or what have you that could represent a security risk and make recommendations about how to improve the overall security posture of that cloud environment, leveraging something like crowd strikes Falcon Horizon, as I mentioned earlier, or our cloud workload protection offering. So it >>really >>is about streamlining the procurement, offering them. You know, the ability to thio, offering customers the ability to acquire through the AWS marketplace, whether that's the crowdstrike product or the Crowdstrike service offerings. >>So, Matthew, I imagine given this year that we're all not sitting together face to face in Las Vegas. The events of this year have also brought a lot of challenges from a security perspective. We've seen Ransomware going up dramatically, but also in this massive pitot to work working remotely. I can imagine your customers big opportunity for Crowdstrike to help them when endpoints just scattered. So in terms of that, as well as the impact with what you're doing with AWS marketplace seems like a great opportunity to provide your customers with faster access to ensuring that they can guarantee the security off their all of their data, which is business critical. >>Yeah, 100%. So the kind of global pandemic and work from anywhere has driven demand for crowd strikes capabilities in two ways. Number one people leaving the office and going home. There's a proliferation of physical devices, laptops for people to actually work from home, which obviously need to be protected. And a lot of times these were people that were working from home for the first time. You know, no longer within the protection of the, you know, the corporate network. Maybe they're using a VPN or what have you? But they needed the added protection of an endpoint protection capability like crowd strikes. And the second is a lot of this digital transformation has been accelerated. We've had a few customers tell us they had a three year plan for for their their digital transformation, and a lot of that is moving on. Premise service involves moving on premise servers to the cloud, and they've had to accelerate that two months or even even weeks in cases. And that's driving. You know, huge demand for understanding how to ensure there maintaining the proper security posture for those cloud environments. So speed is key right now, making sure that you're protected and transacting those those you know, those those sale cycles quickly leveraging native US marketplace all is accelerating. >>Yes, speaking of that acceleration and we've talked about that a lot. Matthew. This acceleration of digital transformation years now crammed into months. Chris, let's wrap with you in light of that acceleration, how has that affected positively? The AWS marketplace Bringing in professional services, allowing your customers to have much more available to them, to transact directly and and in a frictionless way, when speed is so critical? >>Yeah, I mean what it really leads to. It just gives us more selection, right? So if you take a step back and you think about the you know, the infamous Amazon fire, well, one of the key components of what makes a fine we'll go a selection. And there was a lot of solutions that we had. We just couldn't sell through marketplace without having some kind of services attach. While there's a lot of products that you could just point, click and go. There are a lot of technology. Do you need to? Some have some kind of hand holding And so, you know, by virtue launching services, this actually opens up the amateur in terms of selection that we could bring into the catalog. One of things that we've been focused on as a late is bringing in business applications as an example. And a lot of times a business application might need services to go on, actually wrap around that solution cell and, you know, be part of that implementation. And so that's the other great thing about this is it's going to give us more selection, and that's just gonna let our customers buy more and more products out of this market place. But do that in this very easy format, where it literally just lets them put these transactions directly on the AWS bill. So we think it's gonna be a great you know, not only for movie deals faster but also providing more solutions to our customers and just giving a better selection experience of AWS customer >>and being able to do that all remotely, which is these days is table stakes. Chris. Matthew, Thank you so much for joining me today. Talking about what's new with the Amazon marketplace. What you guys are doing with professional services and crowdstrike. We appreciate your time. >>Yep. Thank you. Thanks. Lisa. Yep. >>From my guests. I'm Lisa Martin. You're watching the cubes. Live coverage of aws reinvent 2020.

>>the Cube presents H p E discover 2022. Brought to you by H P E. >>Okay, we're back at HPD. Discovered 2022 This is Day Three. We're kind of in the mid point of day three. John Furry and Dave Volonte Wall to wall coverage. I think there are 14th hp slash hp Discover we've sort of documented the history of the company over the last decade. Plus, I'm not a is here is executive vice president at Infosys and Cejudo. Sankaran Kutty is the CEO and vice president of Infosys. Infosys doing some amazing work in the field with clients. Guys, Thanks for coming on the Cube. Thank >>you for the opportunity. >>Yeah, absolutely so. Digital transformation. It's all the buzz word kind of pre pandemic. It was sort of Yeah, you know, we'll get there a lot of lip service to it. Some Some started the journey and then, of course, pandemic. If you weren't digital business, you are out of business. What are the trends that you're seeing now that we're exiting the isolation economy? >>Yeah, um, again, as you rightly called out pre pandemic, it was all about using sort of you know innovation at scale as one of the levers for digital transformation. But if you look at now, post Pandemic, one of the things that we see it's a big trend is at a broad level, right? Digital transformation is not about cost. Take out. Uh, it's all about growth, right? So essentially, uh, like, uh, what we hear from most of the CEO s and most of the customers and most of the executives in the tech company, Digital transformation should be used for business growth. And essentially, it means three things that we see three trends in that space. One is how can you build better products and solutions as part of your transformation strategy? How can you basically use digital transformation to expand into new markets and new new territories and new regions? And the third is, how can you better the experience for your customers? Right. So I think that is broadly what we see as, uh, some other things. And essentially, if you have better customer experience, they will buy more. If you expand into new markets, your revenue will increase. If you actually build better products and solutions, consumers will buy it right, so It's basically like a sort of an economy that goes hand in hand. So I would say the trend is clearly going towards business growth than anything else when it comes to the, >>you know, follow up on that. We had I d. C on yesterday and they were sharing with some of their high level numbers. We've looked at this and and and it seems like I t spending is pretty consistent despite the fact that, for example, you know, the to see the consumer businesses sort of tanking right now. Are you seeing any pullback or any evidence that people are pulling the reins back on the digital transformation Or they just going because if they don't keep keep moving fast, they're gonna fall behind. What are you seeing there? Absolutely. >>In fact, you know what? What we call them as the secular headwinds, right? I mean, if you look at the headwinds here, we see digital transformation is in the minds of everybody, every customer, right. So while there are budget constraints, where are all these macro tailwinds as we call with respect to inflation, with respect to what's happening with Russia and Ukraine with respect to everything that's happening with respect to supply chain right. I think we see some of those tail headwinds. But essentially, digital transformation is not stopping. Everybody is going after that because essentially they want to be relevant in the market. And if they want to be relevant in the market, they have to transform. And if they have to transform, they have to adopt digital transformation. >>Basically, there's no hiding anymore. You know, hiding and you can't hide the projects and give lip service because there's evidence of what the consequences are. And it can be quantified. Yes, you go out of business, you lose money. You mentioned some of the the cost takeouts growth is yes. So I got given the trends and the headwinds and the tail winds. What are you guys seeing as the pattern of companies that came out of the pandemic with growth? And what's going on with that growth driver? What are the elements that are powering companies to grow? Is that machine learning? Is that cloud scales and integration? What are some of the key areas that's given that extra up into the right? >>Yes, I I would say there are six technologies that are defining how growth is being enabled, right? So I think we call it as cloud ai edge five g, Iot and of course, everything to do with a And so these are six technologies that are powering digital transformation. And, uh, one of the things that we are saying is more and more customers are now coming and saying that we want to use these six technologies to drive business outcomes. Uh, for example, uh, we have a very large oil and gas customer of ours who says that, you know, we want to basically use cloud as a lever to Dr Decarbonization. E S G is such a big initiative for everybody in the SGS in the minds of everybody. So their outcome of using technology is to drive decarbonization. And they don't make sure that, you know, they achieve the goals of E. S G. Right There is another customer of ours in the retail space. They are saying we want to use cloud to drive experience for our employees. So I would say that you know, there is pretty much, you know, all these drivers which are helping not just growing their business, but also bettering the experience and meeting some of the organisation goals that they have set up with respect to cloud. So I would say Cloud is playing a big role in every digital transformation initiative of the company. >>How do you spend your time? What's the role of the CEO inside of a large organisation like Infosys? >>So, um, one is in terms of bringing in an outside in view of how technology is making an impact to our customers. And I'm looking at How do we actually start liberating some of these technologies in building solutions, you know, which can actually drive value for our customers? That's one of the focus areas. You know what I do? Um, And if you look at some of the trends, you know what we have seen in the past years as well as what we're seeing now? Uh, there's been a huge spend around cloud which is happening with our customers and predominantly around the cloud Native application development, leveraging some of the services. What's available from the cloud providers like eh? I am l in Hyoty. Um, and and there's also a new trend. You know what we are seeing off late now, which is, um, in terms of improving the experience overall experience liberating some of the technologies, like technologies like block, block, chain as well as we are, we are right, and and this is actually creating new set of solutions. Um, new demands, you know, for our customers in terms of leveraging technologies like matadors leveraging technologies like factory photo. Um, and these are all opportunities for us to build solutions, you know, which can, you know, improve the time to market for our customers in terms of adopting some of these things. Because there has been a huge focus on the improved end user experience or improve experience improved, uh, productivity of, uh, employees, you know, which is which has been a focus. Uh, post pandemic. Right? You know, it has been something which is happening pre pandemic, but it's been accelerated Post pandemic. So this is giving an opportunity for for my role right now in terms of liberating these technologies, building solutions, building value propositions, taking it to our customers, working with partners and then trying to see how we can have this tightly integrated with partners like HP E in this case, and then take it jointly to the market and and find out you know, what's what's the best we can actually give back to our customers? >>You know, you guys have been we've been following you guys for for a long, long time. You've seen many cycles, uh, in the industry. Um, and what's interesting to get your reaction to what we're seeing? A lot of acceleration points, whether it's cloud needed applications. But one is the software business is no longer there. It's open source now, but cloud scale integrations, new hybrid environment kind of brings and changes the game, so there's definitely software plentiful. You guys are doing a lot of stuff with the software. How are customers integrated? Because seeing more and more customers participating in the open source community uh, so what? Red hat's done. They're transforming the open shift. So as cloud native applications come in and get scale and open source software, cloud scale performance and integrations are big. You guys agree with that? >>Absolutely. Absolutely. So if you if you look at it, um, right from the way we can't socialise those solutions, um, open source is something What we have embedded big way right into the solution. Footprint. What we have one is, uh, the ability for us to scale the second is the ability for us to bring in a level of portability, right? And the third is, uh, ensuring that there is absolutely no locking into something. What we're building. We're seeing this this being resonated by our customers to because one is they want to build a child and scalable applications. Uh, it's something where the whole, I would say, the whole dependency on the large software stacks. Uh, you know, the large software providers is likely diminishing now, right? Uh, it's all about how can I simplify my application portfolio Liberating some of the open source technologies. Um, how can I deploy them on a multi cloud world liberating open standards so that I'm not locked into any of these providers? Um, how can I build cloud native applications, which can actually enable portability? And how can I work with providers who doesn't have a lock in, you know, into their solutions, >>And security is gonna be embedded in everything. Absolutely. >>So security is, uh, emperor, right from, uh, design phase. Right? You know, we call it a secure by design And that's something What? We drive for our customers right from our solutions as well as for developing their own solutions >>as opposed to secure by bolt on after the fact. What is the cobalt go to market strategy? How does that affect or how you do business within the HP ecosystem? Absolutely. >>I think you know what we did in, uh, in 2000 and 20. We were the first ones, uh, to come out with an integrated cloud brand called Cobalt. So essentially, our thought process was to make sure that, you know, we talk one consistent language with the customer. There is a consistent narrative. There is a consistent value proposition that we take right. So, essentially, if you look at the Cobalt gold market, it is based on three pillars. The first pillar is all about technology solutions. Getting out of data centres migrating were close to cloud E r. P on Cloud Cloud, Native Development, legacy modernisation. So we'll continue to do that because that's the most important pillar. And that's where our bread and butter businesses right. The second pillar is, uh, more and more customers are asking industry cloud. So what are you specifically doing for my industry. So, for example, if you look at banking, uh, they would say we are focused on Modernising our payment systems. We want to reduce the financial risk that we have because of anti money laundering and those kind of solutions that they're expecting. They want to better the security portion. And of course, they want to improve the experience, right? So they are asking for each of these imperatives that we have in banking. What are some of those specific industry solutions that you are bringing to the table? Right. So that's the second pillar of our global go to market. And the third pillar of our go to market as soon as I was saying is looking at what we call us Horizon three offerings, whether it is metal wars, whether it is 13.0, whether it is looking at something else that will come in the future. And how do we build those solutions which can become mainstream the next 18 to 24 months? So that's essentially the global >>market. That's interesting. Okay, so take the banking example where you've got a core app, it's probably on Prem, and it's not gonna have somebody shoved into the cloud necessarily. But they have to do things like anti money, money laundering and know your ky. See? How are they handling that? Are they building micro services? Are you building for them microservices layers around that that actually might be in the cloud or cloud Native on Prem and Greenway. How is that? How are customers Modernising? >>Absolutely brilliant question. In fact, what we have done is, uh, as part of cobalt, we have something called a reference. Architecture are basically a blueprint. So if you go to a bank and you're engaging a banking executive, uh, the language that we speak with them is not about, uh, private cloud or public cloud or AWS or HP or zero, right? I mean, we talk the language that they understand, which is the banking language. So we take this reference architecture, and we say here is what your core architecture should look like. And, as you rightly called out, there is K. I see there is retail banking. There is anti money laundering. There is security experience. Uh, there are some kpi s and those kind of things banking a PSR open banking as we call, How do we actually bring our solutions, which we have built on open source and something that are specific to cloud and something that our cloud neutral and that's what we take them. So we built this array of solutions around each of those reference architectures that we take to our customers. >>Final question for you guys. How are you guys leveraging the H, P E and new Green Lake and all the new stuff they got here to accelerate the customers journey to edge the cloud? >>So I would say it on three areas right now. This is one is Obviously we are working very closely with HP in terms of taking out solutions jointly to the market and, um, leveraging the whole green late model and providing what I call it as a hyper scale of like experience for our customers in a hybrid, multi cloud world. That's the first thing. The second thing is Onion talked about the cobalt, right? It's an important, I would say, an offering from, uh, you know and offering around cloud from our side. So what we've done is we've closely integrated the assets. You know what I was referring to what we have in our cobalt, uh, under other Kobold umbrella very closely with the HP ecosystem, right? You know, it can be tools like the Emphasis Polly Cloud Platform or the Emphasis pollinate platform very tightly integrated with the HP stack, so that we could actually offer the value proposition right across the value chain. The thought of you know we have actually taken the industry period, like what again mentioned right in terms of rather than talking about a public cloud or a private cloud solution or an edge computing solution. We actually talk about what exactly are the problem statements? What is there in manufacturing today? Or it's there in financial industries today? Or or it's in a bank today or whatever it's relevant to the industry. That's an industry people. So we talk right from an industry problem and and and and and and build that industry, industry people solutions, leveraging the assets, what we have in the and the framework that we have within the couple, plus the integrated solutions. What we bring along with HB. That's that's Those are the three things, what we do along with >>it and that that industry pieces do. There's a whole data layer emerging those industries learning cos they're building their own clouds. Look, working with companies like you because they want to monetise. That's a big part of their digital strategy, guys. Thanks so much for coming on the cue. Thank you. Appreciate your time. Thank >>you. Thank you very much. Really appreciate. >>Thank you. Thank you for watching John and I will be back. John Ferrier, Development at HPD Discovered 2022. You're watching the queue? >>Yeah. >>Mm.

>>Welcome to the cubes coverage of HP discover 2021. I'm your host lisa martin. I've got a couple of guests with me here from emphasis. Alumni Yuma lacks empathy. Is back. Senior vice president and regional head of EMEA emphasis Yuma. It's great to see you welcome back to the program. >>Yeah. Hi Liza. It's great to be back for discover 2021. It's been a great opportunity to meet with a lot of our stakeholders and hp. >>Excellent. We're gonna dig into that. And so do Cutie is here as well. The CTO Cloud Advisory, VP hybrid cloud engineering platforms and automation at emphasis Sergey Welcome to the program. >>Thank you lisa. It's a pleasure to be in the program is my first time but I really enjoy it. Well >>Welcome. Welcome. So the next 15 minutes or so we're gonna unpack a survey that was just done as we know cloud has catalyzed a lot in the last year. One of those being cloud adoption. Talk to us about some of the things that you've seen as more and more enterprises are moving workloads to cloud. How is a hybrid cloud enabling businesses to grow, enabling them to actually have a competitive edge? >>Uh lisa if you uh if you look at the pre covid scenario and what there are many, many clients which actually made a significant move into cloud, but there were many few, a few of the companies who didn't really take a mature uh cloud adoption. But those companies which actually did the adoption, we see that have taken a big step with the help of the when the covid hit them because they were able to be very resilient, but at the same time they were able to the cloud adoption really help them to improve their business profits. Uh When we did this cloud reader survey across all the geography is we didn't get across the U. S. The latin, the issue pacific the email markets. And when we looked at uh what our clients and enterprises were able to recover and get all of this whole cloud adoption. We've got a number of 414 billions of profits that the enterprises can make by using this cloud adoption. And that's what we saw in this survey that we did with our clients. >>Yeah, that's huge. Enterprises the survey found can add up to you said 414 billion and that new profits annually through effective cloud adoption and sticking with you for a second. What does emphasis described as effective cloud adoption? >>When we look at cloud adoption, we have enterprises who started shifting workloads which are very comfortable for them. And then uh then they started to take the more mature understanding of moving workloads which were very critical to the business. So when we look at effective, it is a combination of both the ones that were very easy to go to the cloud, the ones that made business is able to bring in new applications and new, go to markets uh, to their segments to their clients. But then it is also about taking some of those legacy world clothes and making a choice the right choice to take it by transforming those applications and environments uh, into the cloud direction. And that's what we call as effective. It's just not the easy ones, but also those complex and legacy rebuild ones that that effectively goes on to transform itself into a new way for the for their clients and for the experience of the users. >>It's a big changes coming, big opportunities. We see, we've talked about this for many times more and more companies moving to multi cloud arrangements for a variety of reasons. What have been some of the things that emphasis has experienced and what are some of your viewpoints on a multi cloud? >>Thank you, lisa. So, um, if you look around right, you know, hybrid cloud has been the new normal. Right? And um and if you look at it, private cloud is becoming an essential component for hosting applications. You know, uh you know, when you look at it, it's more about applications which have low latency requirements, you know, it has regulatory requirements or it has a static demand of infrastructure. Now, what emphasis has done in this space is is that, you know, we have um we have developed a framework which we call it as a right loud solution framework and this is focused on implementing a hybrid multi cloud leveraging an in house developed tools and frameworks as well as platforms along with our strategic Puerto rico system, that is our biggest contribution onto the hybrid multi cloud world. Now, the foundation of our framework is emphasis Polly cloud platform. It's a unified multi cloud management platform. It can provision, it can orchestrate, it can also manage the cloud deployment across multiple of the environment. It can be a private, it can be public or it can be on the edge. Now, apart from all of these things, it also offers features and functionality is very similar to the hyper scholars and either it can be in terms of the user experience or it can be in a commercial model or a technology stack or it can be reports or it can be persona based user experience and integration with multiple systems. It brings all of these functionalities seamlessly across the multiple hybrid ecosystem. That's the biggest contribution from emphasis in this space. >>Got it. Okay. As we see the just clear growth of multi cloud in every industry. Talk to us about what the cloud radar survey uncovered with respective you mentioned that big number, the correlation between cloud transformation and profitable growth for enterprises across any industry. >>So I did mention about it uh lisa in in the previous question as well. When we looked at when we look at enterprises trying to take the cloud adoption, the big benefits for the enterprises do happen when they crossed that uh layer of moving a significant part of their existing legacy in a very transformed new world. And that brings in the new way of working for their customers for their end users and internally as well for their various stakeholders. And that I think is creating a cost structure for them, which is very, very optimal from where they were. But at the same time, it is enabling their ecosystem of of users and customers to come and operate in a very seamless fashion. And that is the biggest advantage of uh boosting profits for them at the same time, cutting costs within the, within the internal stakeholders. So at one stage you're optimizing your cost at another stage, you're bringing in the easiness for your clients to operate on, which is actually creating that enlarged profit boost. >>I'm sticking with you for a second. If we unpack that growth, that business profit growth opportunity that you the survey uncovered, Are we talking about things like faster time to market, increasing scale? What are some of the things underneath that hood? >>So, if you if you look at uh traditionally cloud was considered uh the enabler for quick, faster time to market. But now cloud has become the central theme for resilience. If you look at the covid pandemic, uh, those, those enterprises which were already cloud enabled, we're able to resiliently and sustain their business and grow their businesses. So as economy started opening up, if I can talk about an automotive client who is today enriching businesses out of china because they have the first economy that has opened up after the pandemic. So you see a lot of enablement for those enterprises which have already taken the cloud journey. And if you look at Today, enterprises are in somewhere around 17-18% of of cloud adopt mint and if they can take that to the 40%, that's when they will see that kind of boosted profits. And we can clearly see about $400 plus billion dollars of profits that enterprises can make. >>All right, so let's talk to you for a second. If we look at some of the survey results, the acceleration that is expected to be seen by in the next year of enterprises moving so many more workloads to cloud. You talked about hybrid cloud. Talk to me about how the experience of working with HP in creating joint solution suites is going to help the customers facilitate and drive that transformation. >>Thank you lisa. So if you look at H P E, H P E comes with a fine set of technology and commercial constructs, you know, that complements our right cloud framework and they offer the solutions. The whole sort of a lot of solutions offer private cloud as a service which is a major component of our right club framework. Either it is a continuous service with HP is is immoral data platform on HP hardware or video as a service based on a compose Herbal and Converse infrastructure or H. P. S cloud built on HPC cloud, build on Cray systems and all of them commercially supported with an H. P. S. Green leg offering makes it very attractive for our customers. Now, these integrations have helped us in providing a very similar metering and billing along with the chargeback solutions, very much in line with what is being provided by Hyper scholars. Apart from this, we also work very closely with H. P. E to create a very compelling sourcing strategy for driving hybrid cloud driven digital transformation while taking cost out and protecting the existing investments through various financial models for our customers, helping them in terms of transforming their digital estate in the, in the new cloud world. >>And um, I want to get your perspective as well. The HP emphasis partnership talk to me about that being a win win for your clients in every industry. >>So actually uh Visa is a great question and this probably is my third uh cube interview and I've told this previously as well in my previous interviews as well, the relationship between emphasis and hedge P is very very strategy and it's it's very very top down driven. And today we've seen very high transformative opportunities that two organizations have come together and we won't call it win win, but we call it a win win win, which is essentially win for HPV win for emphasis, but even for the clients as well. So if you look at some of the engagements that we have jointly done, everything has been transformative. I can talk about uh energy client where we've done a huge which will be D I uh engagement with them, where we have been able to take them very uh seamlessly when the covid pandemic hit them so that there are significant part of their right to users but be able to operate from their residences. I can talk about a great story about how we had enabled Green Lake for a wind energy company. Uh and how that Green Lake capability help the customer to migrate the application seamlessly uh to a hybrid cloud. And there are so many examples of similar scale and size when we look at clients in the manufacturing space and the automobile sector, where we've really done work very closely with HP across all regions and all geography is uh to make this what I would call a win win win partnership. >>I like that when when when who wouldn't want that. One more question for you talk to me about the next, as we talked about some of those survey results and I think folks can find that survey the cloud radar survey on the emphasis dot com website. I found it on the homepage there. But looking at how much Transformation is expected in the next 12 months or so, what are some of the things that we can expect from emphasis on H. P. E. to help drive and catalyze that growth that you expect to see in the next 12 months? >>Yeah. And I was talking to you before this interview and you said that yes, we gotta look at this. And I was feeling very happy that you have the opportunity to look at the side. And you said that look there's an opportunity to also make to continuously provide feedback. And we're very happy for clients to come in and look at it and do provide us the feedback. This is a constant learning for us. We have a big learning company Uh and when it comes to uh the next 12 months of agenda, I think the pipeline is very robust for both us and the hp. In terms of the way we want to take proactive transformational opportunities to the to our clients create a value differentiation on the hybrid cloud for them. And uh clearly uh this this survey clearly came back to reflect back to us that our strategy that we've done together as partners is the right strategy because there is a significant headroom for growth uh in the cloud space uh for both emphasis and H. B. >>Excellent. Well gentlemen, thank you for joining me today, talking to me about what emphasis and HP are doing together, unpacking some of the significant insights that the cloud radar survey has uncovered. We appreciate your time. >>Thank you lisa. Thank you. Thank you for giving us this opportunity. >>Absolutely. For election Soju. I'm lisa martin. You're watching the cubes coverage of HP discover 2021. Yeah, yeah.

>>From around the globe. It's the cube presenting cube on cloud brought to you by Silicon angle. >>Welcome back to coupon cloud I'm Paul Gillan enterprise editor of Silicon angle. You know, as we look ahead at what is in store for the cloud this year, one of the intriguing possibilities that has emerged is the rise of vertical clouds. IBM has been a leader in this area with its launch in late 19 of the IBM financial services cloud. That's a services ready public cloud with exceptional security, as well as Polly, a policy framework for certifying compliance and services from the IBM subsidiary. Promintory now with the IBM financial services cloud, uh, that has been a major focus of our next guest, Hillary Hunter. She is the vice president and CTO of IBM cloud and IBM fellow and a veteran of, I believe, three previous appearances on the cube. Am I right Hillary? >>Yep. Sounds about right. Great to be back here today. >>Thanks for joining us. So let's start with getting an update on the IBM financial services cloud. What progress have you made in signing up customers and your ecosystem of partners? >>Yeah, you know, we've made really significant progress, uh, progress in advancing the IBM cloud for financial services since we last talked, you know, and, and we're really at that place of establishing a trusted platform for the industry, just in, you know, some specifics in addition to bank of America, which we had talked about as our us anchor partner for the program. Um, we've announced several global banks, um, that are partnering with us for the global expansion of the program, including BNP party, you know, which is one of Europe's largest banks. Um, more than 70 ASVs are signed up with us now as part of the program and adopting IBM cloud for financial services, this level of sort of ecosystem is, is exciting because it means that, you know, banks will have the opportunity to, to transform what they're doing, but do so in a way, which is driven by security and compliance, um, so that they can be confident in those deployments on IBM cloud for financial services. >>We also released the IBM cloud policy framework for financial services. This is both the sort of security and compliance posture of the environment, as well as, you know, guidance on controls, reference architectures automation to help people on board. And so both ISBNs and banks now are able to, um, onboard to this environment and offer their wares and deploy their workloads. So it's a really exciting state for us on the program. And we're really in a place where there'll be, you know, an ongoing cadence of, you know, additional releases and announcements of additional partnerships and clients. So it's an exciting time in the program. >>Uh, one of the distinctive features I think of this, uh, of this launch is that you're working actively with your customers. They're working with you on building policy frameworks, as well as I imagined the features that you're offering on the cloud. How do you orchestrate all of these different customers and get them involved and actually co-development >>Yeah. You know, it's the ecosystem conversation and the partnership conversation are two of the fundamental aspects of the program. Like you said, this isn't, you know, just us sitting off in a bubble, inventing the future. Um, you know, we're working internally with partners, uh, within IBM like IBM Promintory, um, which is a consultancy that has deep, deep regulatory expertise and in jurisdictions globally with IBM security services. And then with these individual partners and banks and clients, one of the ways that we bring everything together is through our councils. So our council, our cloud council for financial services, um, it's where we have global systemically important financial institutions partnered with us and, and working together with one another. And, and that covers, you know, CIO is it covers chief security officers, risk officers, et cetera. Um, so we have some formality around how we work with, um, all of these partners, uh, really as a body and as a group. >>And what have you learned from this experience? I mean, if you were to go into the, uh, into other vertical clouds, what have been the lessons >>Ecosystem is so important, right? It's as I look at this space, I see that, you know, everyone has an existing business, they have a platform they're running, they have clients they're trying to service. Um, but those, the software providers into this space are looking themselves to transform their they're looking to transform from being a software vendors, to being SAS providers, the banks and financial institutions themselves are looking to transform from working on their own premises to benefit from the Alaska city and the scale and the optionality of, you know, that being in public cloud provides. So there's a lot of, um, parties themselves that are trying to transform and a lot of vendors into the financial space that are looking to transform. And in that time of a lot of change ecosystem is, is absolutely key. And so, um, the ISE and SAS providers, you know, providing their wares on the cloud for financial services is, is really just as important as those financial services institutions so that everyone can make that transition together. Um, and so that banks that are looking to digitally transform can, can leverage partners that are really at the forefront of that change in that innovation and in platforms for the industry. >>Would you say that there are, is this the first of many, I mean, are there going to be other vertical financial or other vertical IBM clouds or is the range of industries that really need that kind of specificity limited? >>I think it's, it's actually not limited, you know, though, I will say that within the space of industries that are heavily regulated, there's obviously a deeper need for sort of specific cloud embodiments and cloud implementation. So regulated industries like insurance, like telco healthcare, et cetera. Um, these are the ones I think, where there's the greatest opportunity to do verticals that are specific to industry. Um, but you know, as we look at this, this is absolutely part of an IBM cloud strategy to deliver industry specific clouds. And, and, and this comes from our decades of expertise, right? Even in financial services, being able to leverage, you know, those other entities within IBM that I mentioned, right. You know, our, our regulatory, um, background with companies, you know, having helped them address regulatory needs for specific industries, and then translating that into cloud and cloud technologies. Right. And, and then coming up from the other side, you know, in terms of the technologies themselves, we've partnered with key industries, um, to deliver security and data protection and cryptography technologies and such on premises. And we're contextualizing that now for cloud and public cloud deployments. And so it kind of brings together the pieces of decades of expertise and platforms and technology and regulations and contextualizes it into cloud. And I absolutely think that's, you know, an opportunity for, for other industries as well. >>Can you give us a bit of a preview? I mean, do you have specific industries in mind? Is there a time? >>Yeah, so, so, uh, late last year we did announce a second industry specific cloud initiative and that was IBM cloud for telco. So we have in that ecosystem now over 40 partners that are announced, that are working with IBM and with red hat, especially with, um, clients and partners that are looking to help with that transition into 5g and increasing use of IOT. 5g is really this disruptive opportunity for that industry. And, and also just for many other different types of companies and institutions that are looking to deploy with more efficiency, better operational efficiency, deploy with AI capabilities, really being able to do things that like cellular network edge, um, and the places that they're doing business using IOT devices and 5g will enable much of that to really transform and flourish. So a couple of the partners, initially, in addition to that ecosystem that I mentioned in cloud for telco, um, you know, we've got Samsung working with us, Nokia ATNT, et cetera. Um, and so, you know, these, these partnerships and, and capabilities around network edge, um, and specific capabilities in cloud for telco, um, are sort of that second, you know, public announcement that we've made around industry specific cloud, >>As far as your competitive position is concerned. I mean, are, are you taking away business from your competitors when you partner with these, these telcos and these banks, or is this an entirely new line of business that was not previously in the cloud? >>Yeah. You know, these are really, I think in, by and large new opportunities as we look at, you know, for example, how we as customers expect to engage with, um, you know, our bank, right. You know, we are looking to increasingly engage with a bank in a digital way, use our applications, use mobile devices. We're looking for, you know, individual bank outlets, uh, branch outlets of, of a banking institution to be increasingly smart, to service our needs, you know, more quickly, et cetera. Um, and so as we look at, you know, 5g and telco edge, it's about delivery of sort of smarter capabilities and such. I think much of it really is about in this digital transformation space about, you know, creating new capabilities, creating new experiences, creating new ways of engagement, um, and engagement and an opportunity to customize and personalize. Um, I think most of those are sort of new experiences and new capabilities for most companies. >>So speak about IBM's positioning right now. I mean, you're not one of the big three cloud providers to, to become one. Uh, but you do have as a big cloud business and, uh, you've, you've got the verticals, you've got the multi-cloud, uh, I know IBM is big, has been a big champion of multi-cloud. I mean, how is IBM distinctively positioned in the cloud market right now? >>Yeah. You know, we are all in, on hybrid cloud and AI. And if you listened to our CEO and chairman, you'll hear that it is a really consistent message. And he, since he came into his role as, as our CEO, um, so being all in, on hybrid cloud and AI, you know, we really are looking to help our clients transform into holistic cloud architecture. Right? So, so when I say all in, on hybrid cloud, I mean that, you know, it's, there's been a lot of sort of, I jokingly say random acts of cloud usage, right? People have ended up using cloud because there's some SAS function that they want, or some particular line of business has been highly motivated to pursue some service on a particular cloud. And hybrid cloud is really about taking a step back, having a holistic architecture for cloud consumption. And in that sense, you know, uh, clouds, uh, are IBM's partners. >>Um, and we're really looking to enable our clients to have consistency in their deployments to consolidate across their it estate and across their cloud deployments so that they can have, um, a common platform, so they can have efficiency in how their developers to like capabilities. So they can deploy more quickly with security and compliance patterns and have oversight over everything that's going on in a consistent way that really enables them to have that velocity in their business. And so when we then, you know, positioned things like industry cloud, we're leveraging IBM specific technologies to deliver differentiated capabilities and data privacy, data protection, security compliance, where these industries in public cloud. Yes. But it's in the context of helping our clients overall across all the different things. Some of which may not need all of that data privacy or, or, or be leveraging particular SAS content we're looking to help them really have cloud architecture have a holistic conversation across hybrid cloud. Um, and yet to still be able to choose particular cloud deployments on our cloud for industries, um, that enables data protection and policy for the most sensitive and, and enterprise grade things that they're looking to do at the core of their business. >>So speaking of hybrid hybrid cloud, I mean the major cloud providers, Amazon, Microsoft, Google, Oracle, and other one all have on premises offerings right now. Uh, several of them are working with telcos to expand their reach out into, uh, into co-location and into telecom, uh, data centers. Uh, all of these things were to enable is this distributed cloud fabric kind of a hybrid cloud fabric what's, IBM's play in this area. Uh, do you have a similar strategy or is it different? >>I really think, and I think you maybe wanted to get a little bit into sort of, you know, trends and predictions here in this conversation and, and, and, you know, we, we absolutely see that need for distributed cloud for cloud to really kind of be alive in all the places where it needs to be in, in all the places that someone is doing business and in a consistent way across cloud environments, um, to be one of those major trends, that's emerging as a really hot conversation. We have introduced IBM cloud satellite, um, that is IBM's hybrid cloud as a service platform, um, and enables our clients to leverage, um, uh, OpenShift and Kubernetes environments, developer tooling, uh, consistency in a cloud catalog, visibility and control over all their resources, um, across different environments. And to be able to run end, to end with consistency from on-premises to edge to different public cloud providers. >>Um, and this is absolutely something that across industries, but, you know, within also those industries that we're focused on in particular, um, that we're seeing a lot of interesting conversations emerge because if cloud is sort of everywhere, if cloud is distributed and can be on premises and in public cloud, it enables this consistency in this parody, um, really that sort of brings together that, that seamlessness, not just the random acts cloud usage, right? I mean, it means that using cloud, um, can be something that, that drives, you know, speed of release of new product. It means that you can deliver more capability and functionality into, you know, a retail outlet where you're doing business or a banking, you know, brick and mortar location. Um, you can have, you know, AI for it ops and understand what's going on across those different environments and ensure things are kept secure and patched and updated, and you're responding to incidents in efficient ways. Um, and so really having a consistent cloud environment and a distributed cloud environment across different locations, um, it's really key to leveraging the promises of what everyone had originally hoped to get out of out of cloud computing. >>Of course, one of IBM's distinctive, uh, advantages of this area is you've got a huge hardware install base out there. I mean, how do all those three 60 mainframes figuring it out, figure into this, >>Um, with the OpenShift capabilities in our Clara operations with red hat in this area, we are able to actually help our clients leverage Kubernetes and Linux and all those things, even on the mainframe. So across the mainframe family, the IBM power family, um, you know, where folks may also have AIX or IBMI deployments, people can now do Lennox, they can do open shifts, they can do Coopernetti's. Um, and we have core technologies that enable that really to be stitched together. And I think that's one of the unique perspectives that IBM has in this whole conversation about hybrid cloud. Um, there are many different definitions of hybrid cloud, but we really view it as stretching from the traditional enterprise. It, like you said, there's a lot of it out there and being able to also incorporate OpenShift and Kubernetes in a common cloud platform, um, on traditional enterprise, it on private cloud, on fresh deployments, on private cloud, Amazon public cloud, that really is the whole it estate. So when we talk about hybrid cloud, when we talk about distributed cloud, really talking about the entirety of VIT state, not just sort of new deployments of, of SAS or something like that. >>So as someone who's on the front lines of, you know, what customers are asking about cloud, do you see customer the questions that they're asking changing? Are they, are they their decision criteria changing for how they choose a cloud provider? >>Yeah. You know, I think that, um, there's definitely a lot more conversation, especially in this current era where there's an accelerated rate of cloud adoption. Um, there's a lot more conversation around things like security, um, data protection, data, privacy, being able to run in an environment that you trust, not just is it a cloud and what does it do, but can I trust it? Do I understand how my data is protected, how my workloads are secured? Um, you know, that's really why we started cloud for financial services because that industry shepherds such vital data, right? So the reason that they are highly regulated is because of the importance of what they are stewarding very important data and financial information. Um, so, you know, we began there with the cloud for regulated industries there with, with financial services, but I see that across all industries, I was participating on a panel, um, that was, uh, with a bunch of CEOs. >>And I was there interviewing some CEOs who were from a much more sort of consumer facing and also from, from foods industry, et cetera. And their conversation was exactly the same as I have with many other clients, which is that their cloud choices, their efficiency and cloud deployment now are largely driven by the ability to get to a secure posture and the ability to demonstrate their, to their internal security and risk teams that they understand their data protection, data, privacy posture. So we are seeing lots of pickup and, and conversation opportunity around confidential competing specifically. Um, and you know, that's really about enabling, uh, our clients to have full authority and privacy in their computing, in their code and their data, even when running in a cloud environment. And so I do see a shift everyone's more concerned about security, and I think we have great technologies and we've been working with core partners to establish and harden and, and create, um, generations of technology that can really answer those questions. >>I have to ask you about that term confidential computing. I haven't heard that before. What, what does that involve? >>Yeah. You know, it's, it is a buzzword to watch out here for an in 2021. So confidential computing means being able to run in an environment where there are others in a, in a cloud computing environment, for example, um, but still have full privacy and authority over what you're doing. So you are effectively in an enclave, uh, imagine yourself sort of protected and secured. And so our confidential competing technologies, um, we're actually on basically our fourth generation of, of, of the hardware and software technologies to create that strong degree of isolation. Um, this enables us to deliver a really rich portfolio. Um, frankly, the, the, the richest portfolio in the industry of actuals services delivered, um, using confidential, competing and secure enclaves. And so we can enable our customers to solution things in a way, for example, where their data, you know, can not even be visible to our cloud operators or where they, uh, retain, you know, full control over, you know, a database and have full privacy as they're running in that environment. Um, these are really great, um, you know, considerations, but they impact everything from health care financial services. Uh, we have other partners and clients who are working to protect consumer data, um, you know, through these means et cetera. And so, um, across different industries, everyone's really looking at this topic of data, privacy, data protection. Um, and so we have a whole suite and whole family of confidential competing based, uh, services that we're able to offer to, uh, offer those assurances and that privacy to them in their cloud competing. >>I do have to ask you about the multi-cloud because this is a topic of constant debate in the industry of whether customers want to move shift workloads across multiple clouds to protect themselves from lock-in. I mean, is that a fantasy? Is that real? Is that a too restrictive? Uh, this has been a key part of IBM strategy is enabling the multi-cloud. How do you see customer attitudes developing right now? How do they want to use multiple clouds or in fact, do they, are they, are they, uh, concentrating perhaps more of their workloads in one or two? >>Yeah. You know, we believe vendor locking goes against the true spirit of hybrid cloud, right. Um, that desire to have consistency across environments, um, that desire to, uh, and the business need to have, you know, continuity and resiliency and operations, et cetera. Um, and so I do see this as a really important topic, um, from the perspective of, you know, managing environments, I think in multi-cloud, um, I think folks are starting to realize that multicloud isn't necessarily a strategy. It's a reality. Um, people have deployments in lots of different cloud environments, um, that happened somewhat organically in many cases. And so the key question is how to then get to visibility and control over those resources. Um, I think kind of two of the, the, the core topics in that are multicloud management, um, you know, being able to understand, you know, clusters and virtual machines and other things that are deployed across different environments and manage them with a common set of policies, for example. >>Um, and then in addition to multicloud management, um, I, for it, operations is another really important topic in, in multi-cloud being able to respond to incidents, understand and analyze and leverage AI, um, for what's going on for understanding what's going on across those environments, um, is another really core topic. And then as you said, you know, distributed cloud is a means of getting that consistency, having a common, you know, control and deployment plane across those different environments, um, can help it not just be sort of accidental usage of multiple cloud environments, but very intentional deployment based on the needs of particular workloads to the environment that they're best suited to. Um, and, and that's really what you want to aim for. Um, not that multi-cloud is necessarily, um, you know, uh, uh, I guess I would say is, is it is a, um, it is a complexity that is manageable, um, through these, you know, new types of technologies and multicloud management and such like that, and cloud >>Well, uh, Hillary TIS, the season for predictions is January, uh, everyone's prognostic table of what the future will look like. What do you think are going to be the main trend lines in cloud this year? Yeah, >>You know, I, I sort of sprinkled a few in there as we were talking, but I really do think that, um, the conversation around hybrid cloud number one, how to have an open innovation ecosystem for cloud, where, um, you have a consistency across environments, you know, not just random acts of cloud usage, but intentional and holistic architecture. Um, I really see that as the transition to sort of the second wave of, of cloud adoption. Um, and then secondly, as we were talking earlier about security, right, everyone is wondering about data policy and data privacy. Um, we've always taken a strong stance that, you know, our client's data is, is, is their data. We are not going to be using their data to, you know, further develop our, um, you know, AI services on our cloud or something. Um, we have deployed technologies and confidential computing that enabled them to keep full control over their keys so that, you know, even our caught operators center have access to data, um, competing in secure enclaves, where they have a strong degree of isolation and full privacy and authority over their workload. >>I really think, you know, these two topics open and secure hybrid computing and with consistency across environments, but distributed cloud technology. Um, and secondly, security, I think these are really important topics for 2021, and they may seem a little bit obvious, but I think it's important as people look at this to look for technologies that are multiple generations into this journey, right. Um, you know, partner with, um, folks who, um, are, you know, committed, uh, very clearly to an open ecosystem and open source innovation on the one hand. Um, and secondly, you know, um, when we talk about security and data protection, you want to know that that provider is several generations into that journey. Um, you know, so you really know that that technology has been vetted out is that production scale and has the stable basis. And so I think this is the year when folks are transitioning from cloud adoption, uh, to consistency in cloud and security and privacy in cloud >>Final question. And it has nothing to do with cloud. You're an IBM fellow. And I see that term, uh, turn up occasionally with other other people I've spoken to from IBM, what is it? IBM fellow, how do you become one and what right. Privileges and responsibilities as an entail. >>Yeah. You know, it's an exciting opportunity to be an IBM fellow. There's about a hundred active IBM fellows, um, right now. Um, so there aren't too many of us, but there is a small community of us. Um, IBM fellow is IBM's highest technical designation within our technical population. Um, so I do have a role within our cloud business. Um, but as one of our technical leaders, um, get to interact with the other fellows, um, you know, work on strategy for IBM in technology overall as a company. Um, and I also get to sort of be a trusted advisor to many of our clients. And so, um, I get to with CTOs and CEOs and VP of application development, um, you know, kind of, kind of profiles and VP of, of it and things like that, um, in our different clients and really help them wrestle through those struggles, um, of, you know, future it transformation. >>And so, um, you know, part of what I enjoy most about sort of the role and, and the fellow role is, is being able to kind of be that trusted advisor to many of our clients. There's been so much change in this last year for everyone. Um, and being able to, you know, also, you know, help our technical population through that, you know, in various means and then help our clients, um, through all of that change and really being able to take and grasp onto the opportunities, um, that this last year has had in the way that we work has changed. And the way that companies are looking to deliver capabilities has changed. Um, so that's, for me, the exciting part of, of the role, >>Or you're wondering a hundred then, and you do a great job of articulating the IBM strategy and also the, uh, the cloud landscape, Hillary Hunter, VP and CTO, excuse me, CTO of IBM cloud. Thank you so much for joining us today on Cuban cloud. >>Thanks so much for having me. It was a pleasure. >>I'm Paul Gillan stick with us.

>>from around the globe. It's >>the Q with digital coverage of AWS Public sector online brought to you by Amazon Web services. Hello. I'm John for a host of the Cube. We're here covering A W. S s international public sector virtual event. We have a great guest. The star of the program is Max Peterson, Good friend of the Cube. Also Vice President of A W s International for Public Sector Max. Great to see you. Thanks for coming on this virtual remote interview. Cuban interview. Hey, >>John. Great to be back on the Cube, even if it is virtual >>well, you know, we're not face to face. We have to go virtual. So the cube virtual, you've got to public sector summit. Virtual. Um, this is the time of the year where normally we'd be out on the road in Bahrain, Japan, Asia, Pacific Europe. We'd be out on the summits talking to all the guests and presenting that the update on public sector. But we have to do it remotely. Um, a little bit of trade off. The good news is with cove it for at least you guys. It's a global media network. And with these remote interviews. Uh, public sector is seeing a lot more global activity, and that's what I want to get your thoughts on. What is the business update internationally for public sector? I'm sure that with CO over the pandemic, you're seeing a lot of activity. How is the public sector business doing internationally? >>John, You know, you mentioned one of the silver linings of a pretty bad situation with the Koven pandemic. And that's been that it has meant that people have to be resourceful. Governments have to be resourceful on DSO. There's been a tremendous amount of innovation people have gotten used to now using modern cloud technology to support remote work and remote war learning. Um, out of necessity, we've had to figure out how do we deliver far greater health care services using digital technology, telemedicine, digital social care, uh, chime rooms? Uh, it really, in a nutshell, has been a tough six months for people, but a relative relatively busy six months for innovation. And for i t for the public sector customers, >>you know, I did an interview a few months ago for one of the award programs in Canada. Um, with the center had a customer on disk customers. The classic customer, a Amazon. You know, I'm not sure we do it all internally. He deployed A W S Connect in literally days that saved the lives of many of his countrymen and women by getting the entitlement checks out. And he was a glowing endorsement because, he said, with Cove in 19 they were crippled. He said they will. They stood up a call center and literally he was converted. That's just one example again. That's Canada of the kind of solutions that you guys air, enabling with Cloud to quickly respond to the crisis, to use technology to solve other technology problems and also business problems. Can you give an example on the international front of where you're seeing some activity? Because this seems to be the same pattern we're seeing, People who have used in the cloud we cube virtual. Will there be no Cuba's wasn't for our cloud implementations, but this is, um, obvious, but I want to call it out. It's important. Can you share some examples of people internationally using the cloud to get and respond to the to the cove in 19 pandemic in delivering services? >>Yeah, In fact, John, we're focusing a lot on that at the public sector summit online that comes up here in October. Um, a couple of quick examples. In fact, one of the top learnings is speed matters. And so we have Eve Curry from Australia, who talks about social and health care and how they were able to get a complete digital suite up and running for supporting 5000 elderly patients and over 3000 employees in less than a week, and that included getting up and running a video conferencing and tele consultation capability using AWS chime. It involved getting up and running collaboration space for the remote workers using work work docks. And it involves setting up a complete call center on the cloud, using Amazon time and literally that was done in less than a week. Another example, really ambitious example, which again is a testament to the innovation and, uh, the capability, the capability that AWS brings to customers. I'm in India. They had a number of tele medicine applications. They were available for a fee, but they didn't have a universal way to reach the vast population in India. And so when the pandemic hit three organization that was responsible for the public health component was challenged to get a no cost tele consultation hella medicine system up and running for outpatient services that could scale to reach a billion people. Um, they did that in 19 days. They got the system up and running Now hasn't gotten to a billion people online at one time. But there right now, doing 6000 consultations a day with about 4000 doctors, and they're headed toward 100,000 consultations today. Eso just to your point, speed and scale. We're seeing it across the board from from our public sector customers. >>You know, it's just mind boggling just to kind of pinch myself from it in 19 days. It's crazy, right? I mean, crazy fast If you throw back to the eighties and nineties when I broke into the business, you know, young gun client server was all the rage back then. And if you wanted to do, like a big apt upon an oracle s a p, whatever it was years, it was months just to do planning. E mean, I mean, think about the telemedicine example 19 days. That's huge. I mean, just the scale is just off the charts. So So I mean, even if you're not a believer in cloud I don't feel should be should just go home and retire at this point because it's just obvious. Uh, the question I wanna ask you specifically because Theresa brought this up on my last interview with her. And I wanna ask you the same question is, what is AWS doing specifically to help customers? I know customers are helping themselves. You mentioned that. What are you guys doing? Toe? Accelerate this. How are you helping of you guys changed a little bit. Can you just share what you guys specifically doing to help customers pivot toe not only solving it, but having a growth strategy behind it? >>Yeah, John, that's a great question. Some of the things that we're doing our long standing programs and so customers from day one have had a need for skills and workforce development. We keep on doubling down on those programs. Things like a W s academy aws educate our restart programs in different countries. So number one is we continue to help customers double down on getting the right cloud skills to enable the digital workforce. The second thing, in fact, if I can, for just amendment, um, there is actually a section of the public sector online called the New Workforce, which talks about both the digital skills that are required and then also some of the remote working skills that we need to help folks with. So So workforce is a big one. Um, the second one. Yeah, and I'm super excited about this because we've opened up the opportunity, form or customers around the globe to participate in our city on the Cloud Challenge Onda That gives a great opportunity to showcase and highlight the innovation of public sector customers and, you know, win some AWS credits and technical assistance to help them build their programs. But I think one of the most the things I'm most proud about in the last 6 to 9 months was when the when this pandemic struck and we listen to our customers about what they needed. We came out with something called the AWS Diagnostic Development Initiative, and that was a program specifically aimed at providing technical assistance. Um, a ws cloud credits all to researchers to help them, um, tackle the tough questions that need to be answered to help us deal with and then hopefully resolve the pandemic. >>So on the international front, like I said earlier in the open, we would've been in Bahrain. That's a new region, only a couple of years old, Obviously the historic, um this, um, geopolitical things happening there, opening things up, that's been a very successful region. This is the playbook. Can you just give us an update on some of the successes in the different regions by rain and then a pack and other areas? What? Some of the highlights? >>Sure, John, One of the things that I think it's super exciting is that all of these customers are developing new capabilities right now. Um, one example from Egypt. Uh, they had to get literally an entire student population back to school. When the pandemic hit on DSO. They quickly pivoted to bringing a online learning management system or LMS up on the cloud on AWS. Um, and they have been able to continue to teach classes, literally to millions of students there. We've seen that same sort of distance learning online education across the globe. Another example would be when countries needed to figure out how to beam or effective in that sort of time tested, contact tracing process. So So when ah person has been found to have the the flu or the illness the subject illness, um, they typically have a lot of manual contact tracers that have to try to identify kind of where that person's been and see if they can. Then, um, helped to control the spread of whatever the diseases Kobe 19. In this case, um, we put together with governments across the world with a W s partners across the world again in very fast order, automated systems to help governments manage this, um, Singapore is a super example. India's a massively scaled example, but we did it in countries of across the globe, and we did it by working with them and the partners there to specifically respond to their needs. So everybody's case, while similar at a high level, you know, was unique in the way that they had to implement it. >>And it's been a great, great ride international us with co vid. You guys have ah current situation. You guys are providing benefits and I'll see the cloud itself for the customer to build those modern APS. The question I wanna ask you, Max, as an executive at eight of yourself. So you've been in the industry, Um, with public sector pre covert, it's, you know, it's before Cove. And there's after Govind is gonna be kind of like that demarcation line in the society. Um, it has become a global thing. I just did an event with Cal Poly was mentioned before we came on, um, small little symposium that would have been, you know, face to face. But because we did it virtually it's now global reinvents coming up. That's gonna be essentially virtual. So it's gonna be more global, less physical, space to face. Everything is introduced, no boundaries. So how >>does that >>impact? How do you How do you guys, How do you look at that? Because it impacts you, I guess a little bit because there's no boundaries, >>right? You know, John, I think this plays into what we're talking about in terms of people and governments and organizations getting used to new ways of working on de so some of our new workforce development is based around that, not just the digital skills in the cloud skills a couple of the things that we've recognized by the way, Um, it's different, but done well, there's new benefits. And so so one of the things that we've seen is where people employ chime, for instance, Uh, video conferencing solution or solutions from our partners like Zoom and others. Onda people have been able to actually be Maurin touch, for instance, with elder care. Um, there were a number of countries that introduced shielding. That meant that people couldn't physically go and visit their moms and dads. Um and so what we've seen is a number of systems on care organizations that have responded andare helping thing the elderly, uh, to use this new tech on. But it's really actually, uh, heartwarming, uh, to see those connections happen again, even in this virtual world. And the interesting thing is, you can actually step up the frequency on DSO. You don't have to be there physically, but you can be there, Andi and interact and support with the number of these thes tools. I think one of the other big learnings that we've seen for many organizations and just about every public sector group has toe work with, um uh, their constituents on the phone. Of course, we've got physical offices, you know, whether it's a hospital or a outpatient center or a social care center. Um, but you always have to have a way to work on phones. What's happened during the Cove in 19 Pandemic is there's been a surge is where information needed to get out to citizens or where citizens literally rushed the phone lines to be able to get the most current information back. Andi, the legacy called systems have been completely overwhelmed, their inadequate. And we've seen customers launch the online call center in the cloud piece, using Amazon connect as their starting point. But then, you know, continuously innovating. And so starting to use things like Lex to be able to deliver a chat box function, Um, in the in the US, for example, one of our partners, Smartronix, was able to automate the welfare and social care systems for a number of different states to the point now where 90 plus percent of those calls get initially handled, satisfied using a chat bots, which frees up agents the deal, you know, with the more difficult inbound calls that they get. >>I gotta ask you, where do we go from here? What's next for these organizations? Post Covad World. You know, if we're sitting at a cocktail party was sitting down having dinner or where he talking remotely here, how would you? How would you explain to me what's what's next? Where do we go from here? And how do organizations take that next post co vid recovery and growth? What's your take? >>And John? I think that's a fantastic question to ask. Let me tell you what we learn from our customers every day because we see them try and do new things. If I had to take my sort of crystal ball, I think we're in version one of figuring out How do we work in this new environment? I think there's a couple of key things that we're going to see. Number one. Um, resilience and continuity of service is not gonna be optional. Everybody is coming to expect that government care, not for profits. Education is going to be able to seamlessly continue to deliver the core services irrespective of these world events or emergencies on B C customers. Now you know, really getting that right. It used to take. You talked about it? Um, heck, you couldn't get a system up and running in 19 days. You'd be lucky if you cut a purchase order in 19 days and citizens and constituents that aren't going to accept that anymore, right? That's one big, uh, change that I think is with us. And we'll keep on driving cloud adoption. I think the next one is how do we start putting the pieces together in ways that make some of this invisible and an example? Um, you know, kind of starts with that with that example in the US with partner that was building systems to help, uh, welfare and social care call centers operate smoother. But if you think about the range of AWS services and the building blocks that customers have, we'll find customers starting to create that virtual experience in aversion to dot away where they tie the contact center into chat box and into transcription. Like, for instance, being able to have a conversation with the parents and using comprehend medical actually get a medically accurate transcription. So the doctor can focus on that patient interaction and not on actually data captured, right, and then if that patient asks. Well, g Doc, could you give me more information about, you know, X y z, uh, medication, or about what a course of treatment sounds like? Instead of tying up the doctors time, you could go and use a tool like Amazon Polly to then go text to speech and give all of that further rich information to that citizen. Um e think some of them things. Same scenarios, right? How do we go from this? This very fast version one dot response to a a mawr immersive, less tech evident capability that strings these things together that to meet kind of unique use cases or unique needs. >>Yeah, I think that's totally right. I think you know the 19 days. Yeah, I'm blown away by that. But I think you know, we thought about agility. That was a cloud term. Being more agile with your code business. Agility has come on the scene and then with business agility you have I call I call business latency. Andi, you went from years to months, months, two days. And I think now, as you get into the decks versions, it's days, two hours, hours, two minutes, hours two seconds Because when you look at the scale of the cloud some of things we were talking what's going on? Space force and globally around with space Leighton See, technically and business late and see this is the new dynamic and it's gonna be automation. Ai these air. This is the new reality. I think co vid points that out. Uh, what's your reaction to that? And give a final message to the AWS international community out there on on how to get through this and what you guys are doing? >>Yeah, John, I think your observation is you know that increasingly, uh, there needs to be a connectedness between the services that thes public sector customers deliver on dso Um, that connectedness can be in terms of making sure that a citizen who eyes on their life journey doesn't need to continuously explain to government where they're at. But rather, government learns how to create secure, scalable data stores so that so that they understand the journey of the citizen and can provide help through that journey. Eso it becomes mawr citizen centric. I think another example is in the entire healthcare arena where what we have found is that the ability thio to securely collaborate on very complex problems and complex data sets? Uh, like like genomes, um is increasingly important on DSO. I think what you'll find is you'll find we're seeing it today, right? With customers like, uh, Genomics England and the UK Bio Bank were there, in fact, creating these secure collaboration spaces so that the best researchers can work against these very important data sets in a secure, yet trusted collaboration environment. So I think we're seeing much more of that on I would say The third thing that we're probably learning from our customers is just how important that skills and workforce pieces. Um, with the accelerated pace, we continue to see pressure on smart skills, and resource is that our customers need. Fortunately, we've got a great global partner ecosystem, Um, but you'll see us continuing to push that forward as a zone agenda that will help customers with eso. I guess my parting comment would be how could it not be? I hope that the customers that attend the summit are from all over the world. I hope they find something that's useful to them in pursuing their mission and in their journey to the cloud. And John, I just This is always a pleasure to join the Cube. Thanks very much for the time today. Thank >>you, Max. Great. Call out. Just I'll call it out. One more time to amplify the learnings in the workforce development starting younger and younger. The path to get proficiency is quickly. You could be a cloud computing cybersecurity application, modern application development, all hot areas. Uh, the new playbook is cloud. It's all there online. And, of course, Max. Global footprint with the regions, the world has changed, and it's gonna be pretty busy. Time for you. We'll be covering it. Thanks for coming on. >>That's great. Thanks, John. >>Okay, I'm John. Free with the Cube. You're watching any of US? Public sector summit, The international online event. I'm John. Hard to keep your host. Thank you for watching

>>from around the globe. It's the Cube covering >>space and cybersecurity. Symposium 2020 hosted by Cal Poly >>Over On Welcome to this Special virtual conference. The Space and Cybersecurity Symposium 2020 put on by Cal Poly with support from the Cube. I'm John for your host and master of ceremonies. Got a great topic today in this session. Really? The intersection of space and cybersecurity. This topic and this conversation is the cybersecurity workforce development through public and private partnerships. And we've got a great lineup. We have Jeff Armstrong's the president of California Polytechnic State University, also known as Cal Poly Jeffrey. Thanks for jumping on and Bang. Go ahead. The second director of C four s R Division. And he's joining us from the office of the Under Secretary of Defense for the acquisition Sustainment Department of Defense, D O D. And, of course, Steve Jake's executive director, founder, National Security Space Association and managing partner at Bello's. Gentlemen, thank you for joining me for this session. We got an hour conversation. Thanks for coming on. >>Thank you. >>So we got a virtual event here. We've got an hour, have a great conversation and love for you guys do? In opening statement on how you see the development through public and private partnerships around cybersecurity in space, Jeff will start with you. >>Well, thanks very much, John. It's great to be on with all of you. Uh, on behalf Cal Poly Welcome, everyone. Educating the workforce of tomorrow is our mission to Cal Poly. Whether that means traditional undergraduates, master students are increasingly mid career professionals looking toe up, skill or re skill. Our signature pedagogy is learn by doing, which means that our graduates arrive at employers ready Day one with practical skills and experience. We have long thought of ourselves is lucky to be on California's beautiful central Coast. But in recent years, as we have developed closer relationships with Vandenberg Air Force Base, hopefully the future permanent headquarters of the United States Space Command with Vandenberg and other regional partners, we have discovered that our location is even more advantages than we thought. We're just 50 miles away from Vandenberg, a little closer than u C. Santa Barbara, and the base represents the southern border of what we have come to think of as the central coast region. Cal Poly and Vandenberg Air force base have partner to support regional economic development to encourage the development of a commercial spaceport toe advocate for the space Command headquarters coming to Vandenberg and other ventures. These partnerships have been possible because because both parties stand to benefit Vandenberg by securing new streams of revenue, workforce and local supply chain and Cal Poly by helping to grow local jobs for graduates, internship opportunities for students, and research and entrepreneurship opportunities for faculty and staff. Crucially, what's good for Vandenberg Air Force Base and for Cal Poly is also good for the Central Coast and the US, creating new head of household jobs, infrastructure and opportunity. Our goal is that these new jobs bring more diversity and sustainability for the region. This regional economic development has taken on a life of its own, spawning a new nonprofit called Reach, which coordinates development efforts from Vandenberg Air Force Base in the South to camp to Camp Roberts in the North. Another factor that is facilitated our relationship with Vandenberg Air Force Base is that we have some of the same friends. For example, Northrop Grumman has has long been an important defense contractor, an important partner to Cal poly funding scholarships and facilities that have allowed us to stay current with technology in it to attract highly qualified students for whom Cal Poly's costs would otherwise be prohibitive. For almost 20 years north of grimness funded scholarships for Cal Poly students this year, their funding 64 scholarships, some directly in our College of Engineering and most through our Cal Poly Scholars program, Cal Poly Scholars, a support both incoming freshman is transfer students. These air especially important because it allows us to provide additional support and opportunities to a group of students who are mostly first generation, low income and underrepresented and who otherwise might not choose to attend Cal Poly. They also allow us to recruit from partner high schools with large populations of underrepresented minority students, including the Fortune High School in Elk Grove, which we developed a deep and lasting connection. We know that the best work is done by balanced teams that include multiple and diverse perspectives. These scholarships help us achieve that goal, and I'm sure you know Northrop Grumman was recently awarded a very large contract to modernized the U. S. I. C B M Armory with some of the work being done at Vandenberg Air Force Base, thus supporting the local economy and protecting protecting our efforts in space requires partnerships in the digital realm. How Polly is partnered with many private companies, such as AWS. Our partnerships with Amazon Web services has enabled us to train our students with next generation cloud engineering skills, in part through our jointly created digital transformation hub. Another partnership example is among Cal Poly's California Cybersecurity Institute, College of Engineering and the California National Guard. This partnership is focused on preparing a cyber ready workforce by providing faculty and students with a hands on research and learning environment, side by side with military, law enforcement professionals and cyber experts. We also have a long standing partnership with PG and E, most recently focused on workforce development and redevelopment. Many of our graduates do indeed go on to careers in aerospace and defense industry as a rough approximation. More than 4500 Cal Poly graduates list aerospace and defense as their employment sector on linked in, and it's not just our engineers and computer sciences. When I was speaking to our fellow Panelists not too long ago, >>are >>speaking to bang, we learned that Rachel sins, one of our liberal arts arts majors, is working in his office. So shout out to you, Rachel. And then finally, of course, some of our graduates sword extraordinary heights such as Commander Victor Glover, who will be heading to the International space station later this year as I close. All of which is to say that we're deeply committed the workforce, development and redevelopment that we understand the value of public private partnerships and that were eager to find new ways in which to benefit everyone from this further cooperation. So we're committed to the region, the state in the nation and our past efforts in space, cybersecurity and links to our partners at as I indicated, aerospace industry and governmental partners provides a unique position for us to move forward in the interface of space and cybersecurity. Thank you so much, John. >>President, I'm sure thank you very much for the comments and congratulations to Cal Poly for being on the forefront of innovation and really taking a unique progressive. You and wanna tip your hat to you guys over there. Thank you very much for those comments. Appreciate it. Bahng. Department of Defense. Exciting you gotta defend the nation spaces Global. Your opening statement. >>Yes, sir. Thanks, John. Appreciate that day. Thank you, everybody. I'm honored to be this panel along with President Armstrong, Cal Poly in my long longtime friend and colleague Steve Jakes of the National Security Space Association, to discuss a very important topic of cybersecurity workforce development, as President Armstrong alluded to, I'll tell you both of these organizations, Cal Poly and the N S. A have done and continue to do an exceptional job at finding talent, recruiting them in training current and future leaders and technical professionals that we vitally need for our nation's growing space programs. A swell Asare collective National security Earlier today, during Session three high, along with my colleague Chris Hansen discussed space, cyber Security and how the space domain is changing the landscape of future conflicts. I discussed the rapid emergence of commercial space with the proliferations of hundreds, if not thousands, of satellites providing a variety of services, including communications allowing for global Internet connectivity. S one example within the O. D. We continue to look at how we can leverage this opportunity. I'll tell you one of the enabling technologies eyes the use of small satellites, which are inherently cheaper and perhaps more flexible than the traditional bigger systems that we have historically used unemployed for the U. D. Certainly not lost on Me is the fact that Cal Poly Pioneer Cube SATs 2020 some years ago, and they set the standard for the use of these systems today. So they saw the valiant benefit gained way ahead of everybody else, it seems, and Cal Poly's focus on training and education is commendable. I especially impressed by the efforts of another of Steve's I colleague, current CEO Mr Bill Britain, with his high energy push to attract the next generation of innovators. Uh, earlier this year, I had planned on participating in this year's Cyber Innovation Challenge. In June works Cal Poly host California Mill and high school students and challenge them with situations to test their cyber knowledge. I tell you, I wish I had that kind of opportunity when I was a kid. Unfortunately, the pandemic change the plan. Why I truly look forward. Thio feature events such as these Thio participating. Now I want to recognize my good friend Steve Jakes, whom I've known for perhaps too long of a time here over two decades or so, who was in acknowledge space expert and personally, I truly applaud him for having the foresight of years back to form the National Security Space Association to help the entire space enterprise navigate through not only technology but Polly policy issues and challenges and paved the way for operational izing space. Space is our newest horrifying domain. That's not a secret anymore. Uh, and while it is a unique area, it shares a lot of common traits with the other domains such as land, air and sea, obviously all of strategically important to the defense of the United States. In conflict they will need to be. They will all be contested and therefore they all need to be defended. One domain alone will not win future conflicts in a joint operation. We must succeed. All to defending space is critical as critical is defending our other operational domains. Funny space is no longer the sanctuary available only to the government. Increasingly, as I discussed in the previous session, commercial space is taking the lead a lot of different areas, including R and D, A so called new space, so cyber security threat is even more demanding and even more challenging. Three US considers and federal access to and freedom to operate in space vital to advancing security, economic prosperity, prosperity and scientific knowledge of the country. That's making cyberspace an inseparable component. America's financial, social government and political life. We stood up US Space force ah, year ago or so as the newest military service is like the other services. Its mission is to organize, train and equip space forces in order to protect us and allied interest in space and to provide space capabilities to the joint force. Imagine combining that US space force with the U. S. Cyber Command to unify the direction of space and cyberspace operation strengthened U D capabilities and integrate and bolster d o d cyber experience. Now, of course, to enable all of this requires had trained and professional cadre of cyber security experts, combining a good mix of policy as well as high technical skill set much like we're seeing in stem, we need to attract more people to this growing field. Now the D. O. D. Is recognized the importance of the cybersecurity workforce, and we have implemented policies to encourage his growth Back in 2013 the deputy secretary of defense signed the D. O d cyberspace workforce strategy to create a comprehensive, well equipped cyber security team to respond to national security concerns. Now this strategy also created a program that encourages collaboration between the D. O. D and private sector employees. We call this the Cyber Information Technology Exchange program or site up. It's an exchange programs, which is very interesting, in which a private sector employees can naturally work for the D. O. D. In a cyber security position that spans across multiple mission critical areas are important to the d. O. D. A key responsibility of cybersecurity community is military leaders on the related threats and cyber security actions we need to have to defeat these threats. We talk about rapid that position, agile business processes and practices to speed up innovation. Likewise, cybersecurity must keep up with this challenge to cyber security. Needs to be right there with the challenges and changes, and this requires exceptional personnel. We need to attract talent investing the people now to grow a robust cybersecurity, workforce, streets, future. I look forward to the panel discussion, John. Thank you. >>Thank you so much bomb for those comments and you know, new challenges and new opportunities and new possibilities and free freedom Operating space. Critical. Thank you for those comments. Looking forward. Toa chatting further. Steve Jakes, executive director of N. S. S. A Europe opening statement. >>Thank you, John. And echoing bangs thanks to Cal Poly for pulling these this important event together and frankly, for allowing the National Security Space Association be a part of it. Likewise, we on behalf the association delighted and honored Thio be on this panel with President Armstrong along with my friend and colleague Bonneau Glue Mahad Something for you all to know about Bomb. He spent the 1st 20 years of his career in the Air Force doing space programs. He then went into industry for several years and then came back into government to serve. Very few people do that. So bang on behalf of the space community, we thank you for your long life long devotion to service to our nation. We really appreciate that and I also echo a bang shot out to that guy Bill Britain, who has been a long time co conspirator of ours for a long time and you're doing great work there in the cyber program at Cal Poly Bill, keep it up. But professor arms trying to keep a close eye on him. Uh, I would like to offer a little extra context to the great comments made by by President Armstrong and bahng. Uh, in our view, the timing of this conference really could not be any better. Um, we all recently reflected again on that tragic 9 11 surprise attack on our homeland. And it's an appropriate time, we think, to take pause while the percentage of you in the audience here weren't even born or babies then For the most of us, it still feels like yesterday. And moreover, a tragedy like 9 11 has taught us a lot to include to be more vigilant, always keep our collective eyes and ears open to include those quote eyes and ears from space, making sure nothing like this ever happens again. So this conference is a key aspect. Protecting our nation requires we work in a cybersecurity environment at all times. But, you know, the fascinating thing about space systems is we can't see him. No, sir, We see Space launches man there's nothing more invigorating than that. But after launch, they become invisible. So what are they really doing up there? What are they doing to enable our quality of life in the United States and in the world? Well, to illustrate, I'd like to paraphrase elements of an article in Forbes magazine by Bonds and my good friend Chuck Beans. Chuck. It's a space guy, actually had Bonds job a fuse in the Pentagon. He is now chairman and chief strategy officer at York Space Systems, and in his spare time he's chairman of the small satellites. Chuck speaks in words that everyone can understand. So I'd like to give you some of his words out of his article. Uh, they're afraid somewhat. So these are Chuck's words. Let's talk about average Joe and playing Jane. Before heading to the airport for a business trip to New York City, Joe checks the weather forecast informed by Noah's weather satellites to see what pack for the trip. He then calls an uber that space app. Everybody uses it matches riders with drivers via GPS to take into the airport, So Joe has lunch of the airport. Unbeknownst to him, his organic lunch is made with the help of precision farming made possible through optimized irrigation and fertilization, with remote spectral sensing coming from space and GPS on the plane, the pilot navigates around weather, aided by GPS and nose weather satellites. And Joe makes his meeting on time to join his New York colleagues in a video call with a key customer in Singapore made possible by telecommunication satellites. Around to his next meeting, Joe receives notice changing the location of the meeting to another to the other side of town. So he calmly tells Syria to adjust the destination, and his satellite guided Google maps redirects him to the new location. That evening, Joe watches the news broadcast via satellite. The report details a meeting among world leaders discussing the developing crisis in Syria. As it turns out, various forms of quote remotely sensed. Information collected from satellites indicate that yet another band, chemical weapon, may have been used on its own people. Before going to bed, Joe decides to call his parents and congratulate them for their wedding anniversary as they cruise across the Atlantic, made possible again by communications satellites and Joe's parents can enjoy the call without even wondering how it happened the next morning. Back home, Joe's wife, Jane, is involved in a car accident. Her vehicle skids off the road. She's knocked unconscious, but because of her satellite equipped on star system, the crash is detected immediately and first responders show up on the scene. In time, Joe receives the news books. An early trip home sends flowers to his wife as he orders another uber to the airport. Over that 24 hours, Joe and Jane used space system applications for nearly every part of their day. Imagine the consequences if at any point they were somehow denied these services, whether they be by natural causes or a foreign hostility. And each of these satellite applications used in this case were initially developed for military purposes and continue to be, but also have remarkable application on our way of life. Just many people just don't know that. So, ladies and gentlemen, now you know, thanks to chuck beans, well, the United States has a proud heritage being the world's leading space faring nation, dating back to the Eisenhower and Kennedy years. Today we have mature and robust systems operating from space, providing overhead reconnaissance to quote, wash and listen, provide missile warning, communications, positioning, navigation and timing from our GPS system. Much of what you heard in Lieutenant General J. T. Thompson earlier speech. These systems are not only integral to our national security, but also our also to our quality of life is Chuck told us. We simply no longer could live without these systems as a nation and for that matter, as a world. But over the years, adversary like adversaries like China, Russia and other countries have come to realize the value of space systems and are aggressively playing ketchup while also pursuing capabilities that will challenge our systems. As many of you know, in 2000 and seven, China demonstrated it's a set system by actually shooting down is one of its own satellites and has been aggressively developing counter space systems to disrupt hours. So in a heavily congested space environment, our systems are now being contested like never before and will continue to bay well as Bond mentioned, the United States has responded to these changing threats. In addition to adding ways to protect our system, the administration and in Congress recently created the United States Space Force and the operational you United States Space Command, the latter of which you heard President Armstrong and other Californians hope is going to be located. Vandenberg Air Force Base Combined with our intelligence community today, we have focused military and civilian leadership now in space. And that's a very, very good thing. Commence, really. On the industry side, we did create the National Security Space Association devoted solely to supporting the national security Space Enterprise. We're based here in the D C area, but we have arms and legs across the country, and we are loaded with extraordinary talent. In scores of Forman, former government executives, So S s a is joined at the hip with our government customers to serve and to support. We're busy with a multitude of activities underway ranging from a number of thought provoking policy. Papers are recurring space time Webcast supporting Congress's Space Power Caucus and other main serious efforts. Check us out at NSS. A space dot org's One of our strategic priorities in central to today's events is to actively promote and nurture the workforce development. Just like cow calling. We will work with our U. S. Government customers, industry leaders and academia to attract and recruit students to join the space world, whether in government or industry and two assistant mentoring and training as their careers. Progress on that point, we're delighted. Be delighted to be working with Cal Poly as we hopefully will undertake a new pilot program with him very soon. So students stay tuned something I can tell you Space is really cool. While our nation's satellite systems are technical and complex, our nation's government and industry work force is highly diverse, with a combination of engineers, physicists, method and mathematicians, but also with a large non technical expertise as well. Think about how government gets things thes systems designed, manufactured, launching into orbit and operating. They do this via contracts with our aerospace industry, requiring talents across the board from cost estimating cost analysis, budgeting, procurement, legal and many other support. Tasker Integral to the mission. Many thousands of people work in the space workforce tens of billions of dollars every year. This is really cool stuff, no matter what your education background, a great career to be part of. When summary as bang had mentioned Aziz, well, there is a great deal of exciting challenges ahead we will see a new renaissance in space in the years ahead, and in some cases it's already begun. Billionaires like Jeff Bezos, Elon Musk, Sir Richard Richard Branson are in the game, stimulating new ideas in business models, other private investors and start up companies. Space companies are now coming in from all angles. The exponential advancement of technology and microelectronics now allows the potential for a plethora of small SAT systems to possibly replace older satellites the size of a Greyhound bus. It's getting better by the day and central to this conference, cybersecurity is paramount to our nation's critical infrastructure in space. So once again, thanks very much, and I look forward to the further conversation. >>Steve, thank you very much. Space is cool. It's relevant. But it's important, as you pointed out, and you're awesome story about how it impacts our life every day. So I really appreciate that great story. I'm glad you took the time Thio share that you forgot the part about the drone coming over in the crime scene and, you know, mapping it out for you. But that would add that to the story later. Great stuff. My first question is let's get into the conversations because I think this is super important. President Armstrong like you to talk about some of the points that was teased out by Bang and Steve. One in particular is the comment around how military research was important in developing all these capabilities, which is impacting all of our lives. Through that story. It was the military research that has enabled a generation and generation of value for consumers. This is kind of this workforce conversation. There are opportunities now with with research and grants, and this is, ah, funding of innovation that it's highly accelerate. It's happening very quickly. Can you comment on how research and the partnerships to get that funding into the universities is critical? >>Yeah, I really appreciate that And appreciate the comments of my colleagues on it really boils down to me to partnerships, public private partnerships. You mentioned Northrop Grumman, but we have partnerships with Lockie Martin, Boeing, Raytheon Space six JPL, also member of organization called Business Higher Education Forum, which brings together university presidents and CEOs of companies. There's been focused on cybersecurity and data science, and I hope that we can spill into cybersecurity in space but those partnerships in the past have really brought a lot forward at Cal Poly Aziz mentioned we've been involved with Cube set. Uh, we've have some secure work and we want to plan to do more of that in the future. Uh, those partnerships are essential not only for getting the r and d done, but also the students, the faculty, whether masters or undergraduate, can be involved with that work. Uh, they get that real life experience, whether it's on campus or virtually now during Covic or at the location with the partner, whether it may be governmental or our industry. Uh, and then they're even better equipped, uh, to hit the ground running. And of course, we'd love to see even more of our students graduate with clearance so that they could do some of that a secure work as well. So these partnerships are absolutely critical, and it's also in the context of trying to bring the best and the brightest and all demographics of California and the US into this field, uh, to really be successful. So these partnerships are essential, and our goal is to grow them just like I know other colleagues and C. S u and the U C are planning to dio, >>you know, just as my age I've seen I grew up in the eighties, in college and during that systems generation and that the generation before me, they really kind of pioneered the space that spawned the computer revolution. I mean, you look at these key inflection points in our lives. They were really funded through these kinds of real deep research. Bond talk about that because, you know, we're living in an age of cloud. And Bezos was mentioned. Elon Musk. Sir Richard Branson. You got new ideas coming in from the outside. You have an accelerated clock now on terms of the innovation cycles, and so you got to react differently. You guys have programs to go outside >>of >>the Defense Department. How important is this? Because the workforce that air in schools and our folks re skilling are out there and you've been on both sides of the table. So share your thoughts. >>No, thanks, John. Thanks for the opportunity responded. And that's what you hit on the notes back in the eighties, R and D in space especially, was dominated by my government funding. Uh, contracts and so on. But things have changed. As Steve pointed out, A lot of these commercial entities funded by billionaires are coming out of the woodwork funding R and D. So they're taking the lead. So what we can do within the deal, the in government is truly take advantage of the work they've done on. Uh, since they're they're, you know, paving the way to new new approaches and new way of doing things. And I think we can We could certainly learn from that. And leverage off of that saves us money from an R and D standpoint while benefiting from from the product that they deliver, you know, within the O D Talking about workforce development Way have prioritized we have policies now to attract and retain talent. We need I I had the folks do some research and and looks like from a cybersecurity workforce standpoint. A recent study done, I think, last year in 2019 found that the cybersecurity workforce gap in the U. S. Is nearing half a million people, even though it is a growing industry. So the pipeline needs to be strengthened off getting people through, you know, starting young and through college, like assess a professor Armstrong indicated, because we're gonna need them to be in place. Uh, you know, in a period of about maybe a decade or so, Uh, on top of that, of course, is the continuing issue we have with the gap with with stamps students, we can't afford not to have expertise in place to support all the things we're doing within the with the not only deal with the but the commercial side as well. Thank you. >>How's the gap? Get? Get filled. I mean, this is the this is again. You got cybersecurity. I mean, with space. It's a whole another kind of surface area, if you will, in early surface area. But it is. It is an I o t. Device if you think about it. But it does have the same challenges. That's kind of current and and progressive with cybersecurity. Where's the gap Get filled, Steve Or President Armstrong? I mean, how do you solve the problem and address this gap in the workforce? What is some solutions and what approaches do we need to put in place? >>Steve, go ahead. I'll follow up. >>Okay. Thanks. I'll let you correct. May, uh, it's a really good question, and it's the way I would. The way I would approach it is to focus on it holistically and to acknowledge it up front. And it comes with our teaching, etcetera across the board and from from an industry perspective, I mean, we see it. We've gotta have secure systems with everything we do and promoting this and getting students at early ages and mentoring them and throwing internships at them. Eyes is so paramount to the whole the whole cycle, and and that's kind of and it really takes focused attention. And we continue to use the word focus from an NSS, a perspective. We know the challenges that are out there. There are such talented people in the workforce on the government side, but not nearly enough of them. And likewise on industry side. We could use Maura's well, but when you get down to it, you know we can connect dots. You know that the the aspect That's a Professor Armstrong talked about earlier toe where you continue to work partnerships as much as you possibly can. We hope to be a part of that. That network at that ecosystem the will of taking common objectives and working together to kind of make these things happen and to bring the power not just of one or two companies, but our our entire membership to help out >>President >>Trump. Yeah, I would. I would also add it again. It's back to partnerships that I talked about earlier. One of our partners is high schools and schools fortune Margaret Fortune, who worked in a couple of, uh, administrations in California across party lines and education. Their fifth graders all visit Cal Poly and visit our learned by doing lab and you, you've got to get students interested in stem at a early age. We also need the partnerships, the scholarships, the financial aid so the students can graduate with minimal to no debt to really hit the ground running. And that's exacerbated and really stress. Now, with this covert induced recession, California supports higher education at a higher rate than most states in the nation. But that is that has dropped this year or reasons. We all understand, uh, due to Kobe, and so our partnerships, our creativity on making sure that we help those that need the most help financially uh, that's really key, because the gaps air huge eyes. My colleagues indicated, you know, half of half a million jobs and you need to look at the the students that are in the pipeline. We've got to enhance that. Uh, it's the in the placement rates are amazing. Once the students get to a place like Cal Poly or some of our other amazing CSU and UC campuses, uh, placement rates are like 94%. >>Many of our >>engineers, they have jobs lined up a year before they graduate. So it's just gonna take key partnerships working together. Uh, and that continued partnership with government, local, of course, our state of CSU on partners like we have here today, both Stephen Bang So partnerships the thing >>e could add, you know, the collaboration with universities one that we, uh, put a lot of emphasis, and it may not be well known fact, but as an example of national security agencies, uh, National Centers of Academic Excellence in Cyber, the Fast works with over 270 colleges and universities across the United States to educate its 45 future cyber first responders as an example, so that Zatz vibrant and healthy and something that we ought Teoh Teik, banjo >>off. Well, I got the brain trust here on this topic. I want to get your thoughts on this one point. I'd like to define what is a public private partnership because the theme that's coming out of the symposium is the script has been flipped. It's a modern error. Things air accelerated get you got security. So you get all these things kind of happen is a modern approach and you're seeing a digital transformation play out all over the world in business. Andi in the public sector. So >>what is what >>is a modern public private partnership? What does it look like today? Because people are learning differently, Covert has pointed out, which was that we're seeing right now. How people the progressions of knowledge and learning truth. It's all changing. How do you guys view the modern version of public private partnership and some some examples and improve points? Can you can you guys share that? We'll start with the Professor Armstrong. >>Yeah. A zai indicated earlier. We've had on guy could give other examples, but Northup Grumman, uh, they helped us with cyber lab. Many years ago. That is maintained, uh, directly the software, the connection outside its its own unit so that students can learn the hack, they can learn to penetrate defenses, and I know that that has already had some considerations of space. But that's a benefit to both parties. So a good public private partnership has benefits to both entities. Uh, in the common factor for universities with a lot of these partnerships is the is the talent, the talent that is, that is needed, what we've been working on for years of the, you know, that undergraduate or master's or PhD programs. But now it's also spilling into Skilling and re Skilling. As you know, Jobs. Uh, you know, folks were in jobs today that didn't exist two years, three years, five years ago. But it also spills into other aspects that can expand even mawr. We're very fortunate. We have land, there's opportunities. We have one tech part project. We're expanding our tech park. I think we'll see opportunities for that, and it'll it'll be adjusted thio, due to the virtual world that we're all learning more and more about it, which we were in before Cove it. But I also think that that person to person is going to be important. Um, I wanna make sure that I'm driving across the bridge. Or or that that satellites being launched by the engineer that's had at least some in person training, uh, to do that and that experience, especially as a first time freshman coming on a campus, getting that experience expanding and as adult. And we're gonna need those public private partnerships in order to continue to fund those at a level that is at the excellence we need for these stem and engineering fields. >>It's interesting People in technology can work together in these partnerships in a new way. Bank Steve Reaction Thio the modern version of what a public, successful private partnership looks like. >>If I could jump in John, I think, you know, historically, Dodi's has have had, ah, high bar thio, uh, to overcome, if you will, in terms of getting rapid pulling in your company. This is the fault, if you will and not rely heavily in are the usual suspects of vendors and like and I think the deal is done a good job over the last couple of years off trying to reduce the burden on working with us. You know, the Air Force. I think they're pioneering this idea around pitch days where companies come in, do a two hour pitch and immediately notified of a wooden award without having to wait a long time. Thio get feedback on on the quality of the product and so on. So I think we're trying to do our best. Thio strengthen that partnership with companies outside the main group of people that we typically use. >>Steve, any reaction? Comment to add? >>Yeah, I would add a couple of these air. Very excellent thoughts. Uh, it zits about taking a little gamble by coming out of your comfort zone. You know, the world that Bond and Bond lives in and I used to live in in the past has been quite structured. It's really about we know what the threat is. We need to go fix it, will design it says we go make it happen, we'll fly it. Um, life is so much more complicated than that. And so it's it's really to me. I mean, you take you take an example of the pitch days of bond talks about I think I think taking a gamble by attempting to just do a lot of pilot programs, uh, work the trust factor between government folks and the industry folks in academia. Because we are all in this together in a lot of ways, for example. I mean, we just sent the paper to the White House of their requests about, you know, what would we do from a workforce development perspective? And we hope Thio embellish on this over time once the the initiative matures. But we have a piece of it, for example, is the thing we call clear for success getting back Thio Uh, President Armstrong's comments at the collegiate level. You know, high, high, high quality folks are in high demand. So why don't we put together a program they grabbed kids in their their underclass years identifies folks that are interested in doing something like this. Get them scholarships. Um, um, I have a job waiting for them that their contract ID for before they graduate, and when they graduate, they walk with S C I clearance. We believe that could be done so, and that's an example of ways in which the public private partnerships can happen to where you now have a talented kid ready to go on Day one. We think those kind of things can happen. It just gets back down to being focused on specific initiatives, give them giving them a chance and run as many pilot programs as you can like these days. >>That's a great point, E. President. >>I just want to jump in and echo both the bank and Steve's comments. But Steve, that you know your point of, you know, our graduates. We consider them ready Day one. Well, they need to be ready Day one and ready to go secure. We totally support that and and love to follow up offline with you on that. That's that's exciting, uh, and needed very much needed mawr of it. Some of it's happening, but way certainly have been thinking a lot about that and making some plans, >>and that's a great example of good Segway. My next question. This kind of reimagining sees work flows, eyes kind of breaking down the old the old way and bringing in kind of a new way accelerated all kind of new things. There are creative ways to address this workforce issue, and this is the next topic. How can we employ new creative solutions? Because, let's face it, you know, it's not the days of get your engineering degree and and go interview for a job and then get slotted in and get the intern. You know the programs you get you particularly through the system. This is this is multiple disciplines. Cybersecurity points at that. You could be smart and math and have, ah, degree in anthropology and even the best cyber talents on the planet. So this is a new new world. What are some creative approaches that >>you know, we're >>in the workforce >>is quite good, John. One of the things I think that za challenge to us is you know, we got somehow we got me working for with the government, sexy, right? The part of the challenge we have is attracting the right right level of skill sets and personnel. But, you know, we're competing oftentimes with the commercial side, the gaming industry as examples of a big deal. And those are the same talents. We need to support a lot of programs we have in the U. D. So somehow we have to do a better job to Steve's point off, making the work within the U. D within the government something that they would be interested early on. So I tracked him early. I kind of talked about Cal Poly's, uh, challenge program that they were gonna have in June inviting high school kid. We're excited about the whole idea of space and cyber security, and so on those air something. So I think we have to do it. Continue to do what were the course the next several years. >>Awesome. Any other creative approaches that you guys see working or might be on idea, or just a kind of stoked the ideation out their internship. So obviously internships are known, but like there's gotta be new ways. >>I think you can take what Steve was talking about earlier getting students in high school, uh, and aligning them sometimes. Uh, that intern first internship, not just between the freshman sophomore year, but before they inter cal poly per se. And they're they're involved s So I think that's, uh, absolutely key. Getting them involved many other ways. Um, we have an example of of up Skilling a redeveloped work redevelopment here in the Central Coast. PG and e Diablo nuclear plant as going to decommission in around 2020 24. And so we have a ongoing partnership toe work on reposition those employees for for the future. So that's, you know, engineering and beyond. Uh, but think about that just in the manner that you were talking about. So the up skilling and re Skilling uh, on I think that's where you know, we were talking about that Purdue University. Other California universities have been dealing with online programs before cove it and now with co vid uh, so many more faculty or were pushed into that area. There's going to be much more going and talk about workforce development and up Skilling and Re Skilling The amount of training and education of our faculty across the country, uh, in in virtual, uh, and delivery has been huge. So there's always a silver linings in the cloud. >>I want to get your guys thoughts on one final question as we in the in the segment. And we've seen on the commercial side with cloud computing on these highly accelerated environments where you know, SAS business model subscription. That's on the business side. But >>one of The >>things that's clear in this trend is technology, and people work together and technology augments the people components. So I'd love to get your thoughts as we look at the world now we're living in co vid um, Cal Poly. You guys have remote learning Right now. It's a infancy. It's a whole new disruption, if you will, but also an opportunity to enable new ways to collaborate, Right? So if you look at people and technology, can you guys share your view and vision on how communities can be developed? How these digital technologies and people can work together faster to get to the truth or make a discovery higher to build the workforce? These air opportunities? How do you guys view this new digital transformation? >>Well, I think there's there's a huge opportunities and just what we're doing with this symposium. We're filming this on one day, and it's going to stream live, and then the three of us, the four of us, can participate and chat with participants while it's going on. That's amazing. And I appreciate you, John, you bringing that to this this symposium, I think there's more and more that we can do from a Cal poly perspective with our pedagogy. So you know, linked to learn by doing in person will always be important to us. But we see virtual. We see partnerships like this can expand and enhance our ability and minimize the in person time, decrease the time to degree enhanced graduation rate, eliminate opportunity gaps or students that don't have the same advantages. S so I think the technological aspect of this is tremendous. Then on the up Skilling and Re Skilling, where employees air all over, they can be reached virtually then maybe they come to a location or really advanced technology allows them to get hands on virtually, or they come to that location and get it in a hybrid format. Eso I'm I'm very excited about the future and what we can do, and it's gonna be different with every university with every partnership. It's one. Size does not fit all. >>It's so many possibilities. Bond. I could almost imagine a social network that has a verified, you know, secure clearance. I can jump in, have a little cloak of secrecy and collaborate with the d o. D. Possibly in the future. But >>these are the >>kind of kind of crazy ideas that are needed. Are your thoughts on this whole digital transformation cross policy? >>I think technology is gonna be revolutionary here, John. You know, we're focusing lately on what we call digital engineering to quicken the pace off, delivering capability to warfighter. As an example, I think a I machine language all that's gonna have a major play and how we operate in the future. We're embracing five G technologies writing ability Thio zero latency or I o t More automation off the supply chain. That sort of thing, I think, uh, the future ahead of us is is very encouraging. Thing is gonna do a lot for for national defense on certainly the security of the country. >>Steve, your final thoughts. Space systems are systems, and they're connected to other systems that are connected to people. Your thoughts on this digital transformation opportunity >>Such a great question in such a fun, great challenge ahead of us. Um echoing are my colleague's sentiments. I would add to it. You know, a lot of this has I think we should do some focusing on campaigning so that people can feel comfortable to include the Congress to do things a little bit differently. Um, you know, we're not attuned to doing things fast. Uh, but the dramatic You know, the way technology is just going like crazy right now. I think it ties back Thio hoping Thio, convince some of our senior leaders on what I call both sides of the Potomac River that it's worth taking these gamble. We do need to take some of these things very way. And I'm very confident, confident and excited and comfortable. They're just gonna be a great time ahead and all for the better. >>You know, e talk about D. C. Because I'm not a lawyer, and I'm not a political person, but I always say less lawyers, more techies in Congress and Senate. So I was getting job when I say that. Sorry. Presidential. Go ahead. >>Yeah, I know. Just one other point. Uh, and and Steve's alluded to this in bonded as well. I mean, we've got to be less risk averse in these partnerships. That doesn't mean reckless, but we have to be less risk averse. And I would also I have a zoo. You talk about technology. I have to reflect on something that happened in, uh, you both talked a bit about Bill Britton and his impact on Cal Poly and what we're doing. But we were faced a few years ago of replacing a traditional data a data warehouse, data storage data center, and we partner with a W S. And thank goodness we had that in progress on it enhanced our bandwidth on our campus before Cove. It hit on with this partnership with the digital transformation hub. So there is a great example where, uh, we we had that going. That's not something we could have started. Oh, covitz hit. Let's flip that switch. And so we have to be proactive on. We also have thio not be risk averse and do some things differently. Eyes that that is really salvage the experience for for students. Right now, as things are flowing, well, we only have about 12% of our courses in person. Uh, those essential courses, uh, and just grateful for those partnerships that have talked about today. >>Yeah, and it's a shining example of how being agile, continuous operations, these air themes that expand into space and the next workforce needs to be built. Gentlemen, thank you. very much for sharing your insights. I know. Bang, You're gonna go into the defense side of space and your other sessions. Thank you, gentlemen, for your time for great session. Appreciate it. >>Thank you. Thank you. >>Thank you. >>Thank you. Thank you. Thank you all. >>I'm John Furry with the Cube here in Palo Alto, California Covering and hosting with Cal Poly The Space and Cybersecurity Symposium 2020. Thanks for watching.

>>Hello, everyone. Welcome to Entities Summit. My name is Ellen Komarovsky and I will talk about sparks So simple realizable arguments of knowledge. This talk is based on the joint work No, me, Frank, Cody, Freytag and Raphael past. Let me start by telling you what's the same documents are that's the same argument is a special type of interactive protocol between the prove prove er and the verifier who share some instance X, >>which is allegedly in some language. And the goal of the protocol is for the proper toe convince the very far that access indeed in the language for completeness, the guarantees that their guarantees that if X is indeed in the language, the verifier will in the end of the protocol indeed be convinced. On the other hand, for sadness we require that if X is not in the language, that no matter what the proper does, as long as it is bounded to run in polynomial time, the verifier will not be convinced. There is a stronger notion of sadness called an argument of knowledge, which says that the only way for the approval to continue the verifier is by knowing some witness there is a mathematical way to formalize this notion, but I will not get into it for efficiency. And what makes this protocol succinct is that we require the very far is running time and communication complexity between the program, the verifier Toby, both mounted by some political written function in T, where T is the time to verify the empty statement. In terms of the proof is running time, we don't require anything except that it's, for example, in normality. The goal of this work is to improve this polygonal overhead of the prove er, to explain why this is an important task. Let me give you a motivating example, which is just the concept of delegation of computation. So considering some small device, like a laptop or smartphone, that we used to perform some complicated computation which it cannot do. Since it is a big device, it wishes to delegate the computation to some service or cloud to perform the computation for it. Since the small device does not fully trust the service, it may want to ask the device the service to also issue a proof for correctness of the computation. And the problem is that if the proof it takes much more time than just performing the computation. It's not clear that this is something that will be useful in practice thinking. Think off an overhead, which is square of the time it takes to perform the computation. This will become, very quickly a very big number or very, very large delay for generating the We're not the >>first to study this problem. It has been studied for several decades, and at least from a theoretical point of view, the problem is almost solved or essentially solved. We have constructions off argument systems is great overhead, just bottle of arrhythmic multiplicity of overhead. This is obtained by combining efficient disappears. Together with Killian's arguments is there's a >>huge open problem in complexity. Theory of constructing PCP is with constant over namely, running just in linear time in the running, in the running time off just running the computation. But we argued that even if we had such a PCP and the constant was great, let's say it was just too. This would already be too much, because if you delegate the computation to takes a month toe complete, then waiting another month just for the proof might not be so reasonable. There is a solution in the literature for this problem in what we call using what we call a reliable PCP medicine. And I'll show that there is a recipe construction that has the following very useful property. Once you perform the computation itself without the just the computation and write down the computation to blow, then there is the way to generate every simple off the PCP in just only logarithmic time. So this means that you can, in parallel after computing the function itself, you can empire led, compute the whole PCP in just falling over it. Next time this gives you this gives us a great argument system with just t plus Polly locked parallel time instead of three times for luck tea time. But for this we need about the process service, which is prohibitively large. This is where sparks come in. We introduced the notion, or the paradigm off, computing the proof in part to the computation, not after the computation is done slightly more formally. What spark is it's just a succinct argument of knowledge, like what we said before, with the very fired and communication of Leslie being small but now we also require approval for which is super efficient. Namely, it can be paralyzed able. And it has to finish the proof together with the computation in Time T plus volatility, which essentially the best you can hope for. And we want to prefer to do so only with political rhythmic number off processors. You can also extend the definition to handling computations, which are to begin with a paralyze herbal. But I will not touch upon this. In the stock, you can see the paper. For the >>girls, we have two main results. The first main result is the construction of an interactive spark. It's just four rounds, and it is assumes Onley collisions is not hash functions. The second result is a non interactive spark. This result also assumes career resistant hash functions and in addition, the existence off any snark and namely succinct, non interactive argument of college that does not have to be a super efficient in terms of programming time. Slightly more generally, the two theories follow from >>combined framework, which takes essentially any argument of knowledge and turns it into a spark by assuming on a collision system, hash functions and maybe the multi behind the construction could be viewed as a trade off between computation time and process. Source. Winston. She ate theorem one using Killings protocol, which is an argument of knowledge, which is a four round argument of knowledge. And we insensate you're into using its not which is an argument knowledge. Just by definition, let me tell you what are the main ideas underlying our construction before telling you to control the ideas. Let me make some simplifying assumptions. The first assumption I will only be talking about the non interactive regime. The second example assumption is that I'm going to assume snark, which is a non interactive 16 argument of knowledge. And then we'll assume that's not the snark which is super efficient. So it will consumed other time to t for computation that takes 20 so almost what we want, but just not yet, not not yet there. I will assume that the computation that we want to perform a sequential and additionally I will assume that the computation has no >>space, namely its ah, or it has very low space. So think about the sequential computation, which MM doesn't have a lot of space or even zero for the for the time being, I would like to discuss how to simplify, how to remove this simplifying assumptions. So the starting idea is based on two works off a nettle and duckling. It'll from a couple of years ago. And here's how it works. So >>remember, we want toe performative time. Computation generated proof and we need to finish roughly by time. T. So the idea is to run half of the computation, which is what we can afford because we have a snark that can generate a proof in additional to over two steps so we can run the complete half of the computation and prove that half of the computation all in time T. And the idea is that now we can recursive Lee computer improve the rest of the computation in Parliament. Here's how it looks like. So you run half of the computation, started proof, and then you run a quarter of the remaining half of the remaining computation, which is a quarter of the original one, and prove it. And in parallel again, you take another eighth of the computation, which is one half of what's left and so on. And so forth. As you can see, that eventually will finish the whole computation. And you only need something like logarithmic Lee. Many parallel processors and the communication complexity and verifies running time only grow by algorithmic >>factor. So this is the main idea. Let's go back to the simplifying assumptions we have. So the first one was that I'm only gonna talk about the new interactive regime. You have to believe me that the same ideas extend to the interactive case, which is a little bit more massive with notation. But the ideas extent so I will not talk about it anymore. The second assumption I had was that I have a super efficient start, so it had over had two T >>40 time computation again. You have to believe me that if you work out the math, then the ideas extend to starts with quasi linear overhead. Namely, starts that working time tee times, Polly locked e and then the result extends to any snark because of a result because of a previous work will be tense. Kettle, who showed that a snark with the proof it runs in polynomial time can be generically translated into a snark where the programs in quasi linear with quasi linear overhead. So this gives a result from any stark not only from pretty efficient starts. The last bullet was about the fact that we're dealing with only with sequential Ram computations. And again, you have to believe me that the ideas can be extended toe tyrants And the last assumption which is the focus of this work is how to get rid of the small space assumption. This is what I'm gonna be talking next. Let's see what goes wrong. If the if the computation has space, remember what we did in the previous. In a couple of slides ago, the construction was toe perform. Half of the computation prove it and then half of the remaining computation prove it. And >>so on. If you write down the statement that each of these proofs proofs, it's something like that a machine m on input X executed for some number of steps starting from some state ended at some other state. And if you notice the statement itself depends on the space of the computation, well and therefore, if the space of the computation is nontrivial, the statements are large and therefore the communication will be large and therefore the very fire will have toe be running time, proportional to the space and so on. So we don't even get a saint argument if we do it. Neighborly. Here's a solution for this problem. You can say, Well, you don't have to include the space in the whole space. In the statement, you can include only a digest of the space. Think about some hash function of the space. So indeed, you can modify the statement to not include the space, but only a digest. And now the statement will be a little bit more complicated. It will be that there exists some initial state end state such that there hush is consistent with digest in the statement. And if you run the machine M for K state and for K steps starting from the initial space, you end up with the final space. So this is great. It indeed solves the communication complexity problem in the very far complexity problem. But notice that from the proof for site, we didn't actually do anything because we just move, pushed the complexity in tow. The weakness. So the proof is running. Time is still very large with this solution. Yeah. Our final solution, if in a very high level, is to compress the witness. So instead of using the whole space is the witness. We will be using the computation itself in the computation that we ran as the witness. So now the statement will be off the same form, so it will still be. It will still consist off to digests and machine. But now the the witness will be not the whole state. But it will be the case steps that we performed. Namely, it will be that there exists case steps that I performed such that if I run >>the machine m on this case steps and I started with a digest and I just start and I applied this case steps on the digest. I will end up with the Final Digest. In order to implement this, we need some sort off a nap. Datable digest. This is not really hard, not so hard to obtain because you could just do something like a miracle tree. It's not hard to see that you can add the locations in the medical tree quite efficiently. But the problem is that we need toe toe to compute those updates. Not only not only we need toe be ableto update the hash browns, the hush or the largest which don't also be able to compute the updates in parallel to the computation. And to this end, we introduce a variant of Merkle trees and show how to perform all of those updates level by level in the in the Merkel tree in a pipeline in fashion. So namely, we push the updates off the digest in toe the Merkel tree, one after the other without waiting for the previous ones to end. And here we're using the tree structure off Merkle trees. So that's all I'm gonna say about the protocol. I'm just gonna end with showing you how the final protocol looks like We run case steps of computations. Okay, one steps of computation and we compute the K updates for those case steps in violent the computation. So every time we run a step of computation, we also update start an update off our digest. And once we are finished computing all the updates, we can start running a proof using those updates as witness and were forcibly continuing this way as a conclusion this results with the spark namely 1/16 argument system with the proof is running Time t plus for you Look, team and no times and all we need is something like quality of arrhythmic number of processors. E would like to mention that this is a theoretical result and by no means should be should be taken as a za practical thing that should be implemented. But I think that it is important to work on it. And there is a lot of interesting questions on how to make this really practical and useful. So with that, I'm gonna end and thank you so much for inviting me and enjoy the sandwich.

>> Announcer: From around the globe it's theCUBE with digital coverage of smart data marketplaces brought to you by Io Tahoe. >> Hi everybody, this is Dave Vellante. And welcome back. We've been talking about smart data. We've been hearing Io Tahoe talk about putting data to work and keep heart of building great data outcomes is the Cloud of course, and also Cloud native tooling. Stuti Deshpande is here. She's a partner solutions architect for Amazon Web Services and an expert in this area. Stuti, great to see you. Thanks so much for coming on theCUBE. >> Thank you so much for having me here. >> You're very welcome. So let's talk a little bit about Amazon. I mean, you have been on this machine learning journey for quite sometime. Take us through how this whole evolution has occurred in technology over the period of time. Since the Cloud really has been evolving. >> Amazon in itself is a company, an example of a company that has gotten through a multi year machine learning transformation to become the machine learning driven company that you see today. They have been improvising on original personalization model using robotics to all different women's centers, developing a forecasting system to predict the customer needs and improvising on that and reading customer expectations on convenience, fast delivery and speed, from developing natural language processing technology for end user infraction, to developing a groundbreaking technology such as Prime Air jobs to give packages to the customers. So our goal at Amazon With Services is to take this rich expertise and experience with machine learning technology across Amazon, and to work with thousands of customers and partners to handle this powerful technology into the hands of developers or data engineers of all levels. >> Great. So, okay. So if I'm a customer or a partner of AWS, give me the sales pitch on why I should choose you for machine learning. What are the benefits that I'm going to get specifically from AWS? >> Well, there are three main reasons why partners choose us. First and foremost, we provide the broadest and the deepest set of machine learning and AI services and features for your business. The velocity at which we innovate is truly unmatched. Over the last year, we launched 200 different services and features. So not only our pace is accelerating, but we provide fully managed services to our customers and partners who can easily build sophisticated AI driven applications and utilizing those fully managed services began build and train and deploy machine learning models, which is both valuable and differentiating. Secondly, we can accelerate the adoption of machine learning. So as I mentioned about fully managed services for machine learning, we have Amazon SageMaker. So SageMaker is a fully managed service that are any developer of any level or a data scientist can utilize to build complex machine learning, algorithms and models and deploy that at scale with very less effort and a very less cost. Before SageMaker, it used to take so much of time and expertise and specialization to build all these extensive models, but SageMaker, you can literally build any complex models within just a time of days or weeks. So to increase it option, AWS has acceleration programs just in a solution maps. And we also have education and training programs such as DeepRacer, which are enforces on enforcement learning and Embark, which actually help organization to adopt machine learning very readily. And we also support three major frameworks such as TensorFlow five charge, or they have separate teams who are dedicated to just focus on all these frameworks and improve the support of these frameworks for a wide variety of workloads. And finaly, we provide the most comprehensive platform that is optimized for machine learning. So when you think about machine learning, you need to have a data store where you can store your training sets, your test sets, which is highly reliable, highly scalable, and secure data store. Most of our customers want to store all of their data and any kind of data into a centralized repository that can be treated at the central source of fraud. And in this case from the Amazon Esri data store to build and endurance machine learning workflow. So we believe that we provide this capability of having the most comprehensive platform to build the machine learning workflow from internally. >> Great. Thank you for that. So I wanted, my next question is, this is a complicated situation for a lot of customers. You know, having the technology is one thing, but adoption is sort of everything. So I wonder if you could paint a picture for us and help us understand, how you're helping customers think about machine learning, thinking about that journey and maybe give us the context of what the ecosystem looks like? >> Sure. If someone can put up the belt, I would like to provide a picture representation of how AWS and fusion machine learning as three layers of stack. And moving on to next bill, I can talk about the bottom there. And bottom there as you can see over this screen, it's basically for advanced technologists advanced data scientists who are machine learning practitioners who work at the framework level. 90% of data scientists use multiple frameworks because multiple frameworks are adjusted and are suitable for multiple and different kinds of workloads. So at this layer, we provide support for all of the different types of frameworks. And the bottom layer is only for the advanced scientists and developers who are actually actually want to build, train and deploy these machine learning models by themselves and moving onto the next level, which is the middle layer. This layer is only suited for non-experts. So here we have SageMaker where it provides a fully managed service there you can build, tune, train and deploy your machine learning models at a very low cost and with very minimal efforts and at a higher scale, it removes all the complexity, heavy lifting and guesswork from this stage of machine learning and Amazon SageMaker has been the scene that will change. Many of our customers are actually standardizing on top off Amazon SageMaker. And then I'm moving on to the next layer, which is the top most layer. We call this as AI services because this may make the human recognition. So all of the services mentioned here such as Amazon Rekognition, which is basically a deep learning service optimized for image and video analysis. And then we have Amazon Polly, which can do the text to speech conversion and so on and so forth. So these are the AI services that can be embedded into the application so that the end user or the end customer can build AI driven applications. >> Love it. Okay. So you've got the experts at the bottom with the frameworks, the hardcore data scientists, you kind of get the self driving machine learning in the middle, and then you have all the ingredients. I'm like an AI chef or a machine learning chef. I can pull in vision, speech, chatbots, fraud detection, and sort of compile my own solutions that's cool. We hear a lot about SageMaker studio. I wonder if you could tell us a little bit more, can we double click a little bit on SageMaker? That seems to be a pretty important component of that stack that you just showed us. >> I think that was an absolutely very great summarization of all the different layers of machine unexpected. So thank you for providing the gist of that. Of course, I'll be really happy to talk about Amazon SageMaker because most of our customers are actually standardizing on top of SageMaker. That is spoken about how machine learning traditionally has so many complications and it's very complex and expensive and I traded process, which makes it even harder because they don't know integrated tools or if you do the traditional machine learning all kind of deployment, there are no integrated tools for the entire workflow process and deployment. And that is where SageMaker comes into the picture. SageMaker removes all the heaviness thing and complexities from each step of the deployment of machine learning workflow, how it solves our challenges by providing all of the different components that are optimized for every stage of the workflow into one single tool set. So that models get to production faster and with much less effort and at a lower cost. We really continue to add important (indistinct) leading to Amazon SageMaker. I think last year we announced 50 cubic litres in this far SageMaker being improvised it's features and functionalities. And I would love to call out a couple of those here, SageMaker notebooks, which are just one thing, the prominent notebooks that comes along with easy two instances, I'm sorry for quoting Jarvin here is Amazon Elastic Compute Instances. So you just need to have a one thing deployment and you have the entire SageMaker Notebook Interface, along with the Elastic Compute Instances running that gives you the faster time to production. If you're a machine, if you are a data scientist or a data engineer who worked extensively for machine learning, you must be aware about building training datasets is really complex. So there we have on his own ground truth, that is only for building machine learning training data sets, which can reduce your labeling cost by 70%. And if you perform machine learning and other model technology in general, there are some workflows where you need to do inferences. So there we have inference, Elastic Inference Incense, which you can reduce the cost by 75% by adding a little GP acceleration. Or you can reduce the cost by adding managed squad training, utilizing easy to spot instances. So there are multiple ways that you can reduce the costs and there are multiple ways there you can improvise and speed up your machine, learning deployment and workflow. >> So one of the things I love about, I mean, I'm a prime member who is not right. I love to shop at Amazon. And what I like about it is the consumer experience. It kind of helps me find things that maybe I wasn't aware of, maybe based on other patterns that are going on in the buying community with people that are similar. If I want to find a good book. It's always gives me great reviews and recommendations. So I'm wondering if that applies to sort of the tech world and machine learning, are you seeing any patterns emerge across the various use cases, you have such scale? What can you tell us about that? >> Sure. One of the battles that we have seen all the time is to build scalable layer for any kind of use case. So as I spoke before that as much, I'm really looking to put their data into a single set of depository where they have the single source of truth. So storing of data and any kind of data at any velocity into a single source of would actually help them build models who run on these data and get useful insights out of it. So when you speak about an entry and workflow, using Amazon SageMaker along bigger, scalable analytical tool is actually what we have seen as one of the factors where they can perform some analysis using Amazon SageMaker and build predictive models to say samples, if you want to take a healthcare use case. So they can build a predictive model that can victimize the readmissions of using Amazon SageMaker. So what I mean, to say is, by not moving data around and connecting different services to the same set of source of data, that's tumor avoid creating copies of data, which is very crucial when you are having training data set and test data sets with Amazon SageMaker. And it is highly important to consider this. So the pattern that we have seen is to utilize a central source of depository of data, which could be Amazon Extra. In this scenario, scalable analytical layer along with SageMaker. I would have to code at Intuit for a success story over here. I'm using sandwich, a Amazon SageMaker Intuit had reviews the machine learning deployment time by 90%. So I'm quoting here from six months to one week. And if you think about a healthcare industry, there hadn't been a shift from reactive to predictive care. So utilizing predictive models to accelerate research and discovery of new drugs and new treatments. And you've also observed that nurses were supported by AI tools increase their, their productivity has increased by 50%. I would like to say that one of our customers are really diving deep into the AWS portfolio of machine learning and AI services and including transcribed medical, where they are able to provide some insights so that their customers are getting benefits from them. Most of their customers are healthcare providers and they are able to give some into insights so that they can create some more personalized and improvise patient care. So there you have the end user benefits as well. One of the patterns that I have, I can speak about and what we have seen as well, appearing a predictive model with real time integration into healthcare records will actually help their healthcare provider customers for informed decision making and improvising the personalized patient care. >> That's a great example, several there. And I appreciate that. I mean, healthcare is one of those industries that is just so right for technology ingestion and transformation, that is a great example of how the cloud has really enabled really. I mean, I'm talking about major changes in healthcare with proactive versus reactive. We're talking about lower costs, better health, longer lives is really inspiring to see that evolve. We're going to watch it over the next several years. I wonder if we could close in the marketplace. I've had the pleasure of interviewing Dave McCann, a number of times. He and his team have built just an awesome capability for Amazon and its ecosystem. What about the data products, whether it's SageMaker or other data products in the marketplace, what can you tell us? >> Sure. Either of this market visits are interesting thing. So let me first talk about the AWS marketplace of what, AWS marketplace you can browse and search for hundreds of machine learning algorithms and machine learning, modern packages in a broad range of categories that this company provision, fixed analysis, voice answers, email, video, and it says predictive models and so on and so forth. And all of these models and algorithms can be deployed to a Jupiter notebook, which comes as part of the SageMaker that form. And you can integrate all of these different models and algorithms into our fully managed service, which is Amazon SageMaker to Jupiter notebooks, Sage maker, STK, and even command as well. And this experience is followed by either of those marketplace catalog and API. So you get the same benefits as any other marketplace products, the just seamless deployments and consolidate it. So you get the same benefits as the products and the invest marketplace for your machine learning algorithms and model packages. And this is really important because these can be darkly integrated into our SageMaker platform. And I don't even be honest about the data products as well. And I'm really happy to provide and code one of the example over here in the interest of cooler times and because we are in unprecedented times over here we collaborated with our partners to provide some data products. And one of them is data hub by tablet view that gives you the time series data of phases and depth data gathered from multiple trusted sources. And this is to provide better and informed knowledge so that everyone who was utilizing this product can make some informed decisions and help the community at the end. >> I love it. I love this concept of being able to access the data, algorithms, tooling. And it's not just about the data, it's being able to do something with the data and that we've been talking about injecting intelligence into those data marketplaces. That's what we mean by smart data marketplaces. Stuti Deshpande, thanks so much for coming to theCUBES here, sharing your knowledge and tell us a little bit about AWS. There's a pleasure having you. >> It's my pleasure too. Thank you so much for having me here. >> You're very welcome. And thank you for watching. Keep it right there. We will be right back right after this short break. (soft orchestral music)

>> Announcer: From around the globe it's theCUBE with digital coverage of smart data marketplaces brought to you by Io Tahoe. >> Hi everybody, this is Dave Vellante. And welcome back. We've been talking about smart data. We've been hearing Io Tahoe talk about putting data to work and keep heart of building great data outcomes is the Cloud of course, and also Cloud native tooling. Stuti Deshpande is here. She's a partner solutions architect for Amazon Web Services and an expert in this area. Stuti, great to see you. Thanks so much for coming on theCUBE. >> Thank you so much for having me here. >> You're very welcome. So let's talk a little bit about Amazon. I mean, you have been on this machine learning journey for quite sometime. Take us through how this whole evolution has occurred in technology over the period of time. Since the Cloud really has been evolving. >> Amazon in itself is a company, an example of a company that has gotten through a multi year machine learning transformation to become the machine learning driven company that you see today. They have been improvising on original personalization model using robotics to all different women's centers, developing a forecasting system to predict the customer needs and improvising on that and reading customer expectations on convenience, fast delivery and speed, from developing natural language processing technology for end user infraction, to developing a groundbreaking technology such as Prime Air jobs to give packages to the customers. So our goal at Amazon With Services is to take this rich expertise and experience with machine learning technology across Amazon, and to work with thousands of customers and partners to handle this powerful technology into the hands of developers or data engineers of all levels. >> Great. So, okay. So if I'm a customer or a partner of AWS, give me the sales pitch on why I should choose you for machine learning. What are the benefits that I'm going to get specifically from AWS? >> Well, there are three main reasons why partners choose us. First and foremost, we provide the broadest and the deepest set of machine learning and AI services and features for your business. The velocity at which we innovate is truly unmatched. Over the last year, we launched 200 different services and features. So not only our pace is accelerating, but we provide fully managed services to our customers and partners who can easily build sophisticated AI driven applications and utilizing those fully managed services began build and train and deploy machine learning models, which is both valuable and differentiating. Secondly, we can accelerate the adoption of machine learning. So as I mentioned about fully managed services for machine learning, we have Amazon SageMaker. So SageMaker is a fully managed service that are any developer of any level or a data scientist can utilize to build complex machine learning, algorithms and models and deploy that at scale with very less effort and a very less cost. Before SageMaker, it used to take so much of time and expertise and specialization to build all these extensive models, but SageMaker, you can literally build any complex models within just a time of days or weeks. So to increase it option, AWS has acceleration programs just in a solution maps. And we also have education and training programs such as DeepRacer, which are enforces on enforcement learning and Embark, which actually help organization to adopt machine learning very readily. And we also support three major frameworks that just tensive no charge, or they have separate teams who are dedicated to just focus on all these frameworks and improve the support of these frameworks for a wide variety of workloads. And finaly, we provide the most comprehensive platform that is optimized for machine learning. So when you think about machine learning, you need to have a data store where you can store your training sets, your test sets, which is highly reliable, highly scalable, and secure data store. Most of our customers want to store all of their data and any kind of data into a centralized repository that can be treated at the central source of fraud. And in this case from the Amazon Esri data store to build and endurance machine learning workflow. So we believe that we provide this capability of having the most comprehensive platform to build the machine learning workflow from internally. >> Great. Thank you for that. So I wanted, my next question is, this is a complicated situation for a lot of customers. You know, having the technology is one thing, but adoption is sort of everything. So I wonder if you could paint a picture for us and help us understand, how you're helping customers think about machine learning, thinking about that journey and maybe give us the context of what the ecosystem looks like? >> Sure. If someone can put up the belt, I would like to provide a picture representation of how AWS and fusion machine learning as three layers of stack. And moving on to next bill, I can talk about the bottom there. And bottom there as you can see over this screen, it's basically for advanced technologists advanced data scientists who are machine learning practitioners who work at the framework level. 90% of data scientists use multiple frameworks because multiple frameworks are adjusted and are suitable for multiple and different kinds of workloads. So at this layer, we provide support for all of the different types of frameworks. And the bottom layer is only for the advanced scientists and developers who are actually actually want to build, train and deploy these machine learning models by themselves and moving onto the next level, which is the middle layer. This layer is only suited for non-experts. So here we have seen Jamaica where it provides a fully managed service there you can build, tune, train and deploy your machine learning models at a very low cost and with very minimal efforts and at a higher scale, it removes all the complexity, having a thing and guess guesswork from this stage of machine learning and Amazon SageMaker has been the scene that will change. Many of our customers are actually standardizing on top off Amazon SageMaker. And then I'm moving on to the next layer, which is the top most layer. We call this as AI services because this may make the human recognition. So all of the services mentioned here such as Amazon Rekognition, which is basically a deep learning service optimized for image and video analysis. And then we have Amazon Polly, which can do the text to speech from Russian and so on and so forth. So these are the AI services that can be embedded into the application so that the end user or the end customer can build AI driven applications. >> Love it. Okay. So you've got the experts at the bottom with the frameworks, the hardcore data scientists, you kind of get the self driving machine learning in the middle, and then you have all the ingredients. I'm like an AI chef or a machine learning chef. I can pull in vision, speech, chatbots, fraud detection, and sort of compile my own solutions that's cool. We hear a lot about SageMaker studio. I wonder if you could tell us a little bit more, can we double click a little bit on SageMaker? That seems to be a pretty important component of that stack that you just showed us. >> I think that was an absolutely very great summarization of all the different layers of machine unexpected. So thank you for providing the gist of that. Of course, I'll be really happy to talk about Amazon SageMaker because most of our customers are actually standardizing on top of SageMaker. That is spoken about how machine learning traditionally has so many complications and it's very complex and expensive and I traded process, which makes it even harder because they don't know integrated tools or if you do the traditional machine learning all kind of deployment, there are no integrated tools for the entire workflow process and deployment. And that is where SageMaker comes into the picture. SageMaker removes all the heaviness thing and complexities from each step of the deployment of machine learning workflow, how it solves our challenges by providing all of the different components that are optimized for every stage of the workflow into one single tool set. So that models get to production faster and with much less effort and at a lower cost. We really continue to add important (indistinct) leading to Amazon SageMaker. I think last year we announced 50 cubic litres in this far SageMaker being improvised it's features and functionalities. And I would love to call out a couple of those here, SageMaker notebooks, which are just one thing, the prominent notebooks that comes along with easy two instances, I'm sorry for quoting Jarvin here is Amazon Elastic Compute Instances. So you just need to have a one thing deployment and you have the entire SageMaker Notebook Interface, along with the Elastic Compute Instances running that gives you the faster time to production. If you're a machine, if you are a data scientist or a data engineer who worked extensively for machine learning, you must be aware about building training datasets is really complex. So there we have on his own ground truth, that is only for building machine learning training data sets, which can reduce your labeling cost by 70%. And if you perform machine learning and other model technology in general, there are some workflows where you need to do inferences. So there we have inference, Elastic Inference Incense, which you can reduce the cost by 75% by adding a little GP acceleration. Or you can reduce the cost by adding managed squad training, utilizing easy to spot instances. So there are multiple ways that you can reduce the costs and there are multiple ways there you can improvise and speed up your machine, learning deployment and workflow. >> So one of the things I love about, I mean, I'm a prime member who is not right. I love to shop at Amazon. And what I like about it is the consumer experience. It kind of helps me find things that maybe I wasn't aware of, maybe based on other patterns that are going on in the buying community with people that are similar. If I want to find a good book. It's always gives me great reviews and recommendations. So I'm wondering if that applies to sort of the tech world and machine learning, are you seeing any patterns emerge across the various use cases, you have such scale? What can you tell us about that? >> Sure. One of the battles that we have seen all the time is to build scalable layer for any kind of use case. So as I spoke before that as much, I'm really looking to put their data into a single set of depository where they have the single source of truth. So storing of data and any kind of data at any velocity into a single source of would actually help them build models who run on these data and get useful insights out of it. So when you speak about an entry and workflow, using Amazon SageMaker along bigger, scalable analytical tool is actually what we have seen as one of the factors where they can perform some analysis using Amazon SageMaker and build predictive models to say samples, if you want to take a healthcare use case. So they can build a predictive model that can victimize the readmissions of using Amazon SageMaker. So what I mean, to say is, by not moving data around and connecting different services to the same set of source of data, that's tumor avoid creating copies of data, which is very crucial when you are having training data set and test data sets with Amazon SageMaker. And it is highly important to consider this. So the pattern that we have seen is to utilize a central source of depository of data, which could be Amazon Extra. In this scenario, scalable analytical layer along with SageMaker. I would have to code at Intuit for a success story over here. I'm using sandwich, a Amazon SageMaker Intuit had reviews the machine learning deployment time by 90%. So I'm quoting here from six months to one week. And if you think about a healthcare industry, there hadn't been a shift from reactive to predictive care. So utilizing predictive models to accelerate research and discovery of new drugs and new treatments. And you've also observed that nurses were supported by AI tools increase their, their productivity has increased by 50%. I would like to say that one of our customers are really diving deep into the AWS portfolio of machine learning and AI services and including transcribed medical, where they are able to provide some insights so that their customers are getting benefits from them. Most of their customers are healthcare providers and they are able to give some into insights so that they can create some more personalized and improvise patient care. So there you have the end user benefits as well. One of the patterns that I have, I can speak about and what we have seen as well, appearing a predictive model with real time integration into healthcare records will actually help their healthcare provider customers for informed decision making and improvising the personalized patient care. >> That's a great example, several there. And I appreciate that. I mean, healthcare is one of those industries that is just so right for technology ingestion and transformation, that is a great example of how the cloud has really enabled really. I mean, I'm talking about major changes in healthcare with proactive versus reactive. We're talking about lower costs, better health, longer lives is really inspiring to see that evolve. We're going to watch it over the next several years. I wonder if we could close in the marketplace. I've had the pleasure of interviewing Dave McCann, a number of times. He and his team have built just an awesome capability for Amazon and its ecosystem. What about the data products, whether it's SageMaker or other data products in the marketplace, what can you tell us? >> Sure. Either of this market visits are interesting thing. So let me first talk about the AWS marketplace of what, AWS marketplace you can browse and search for hundreds of machine learning algorithms and machine learning, modern packages in a broad range of categories that this company provision, fixed analysis, voice answers, email, video, and it says predictive models and so on and so forth. And all of these models and algorithms can be deployed to a Jupiter notebook, which comes as part of the SageMaker that form. And you can integrate all of these different models and algorithms into our fully managed service, which is Amazon SageMaker to Jupiter notebooks, Sage maker, STK, and even command as well. And this experience is followed by either of those marketplace catalog and API. So you get the same benefits as any other marketplace products, the just seamless deployments and consolidate it. So you get the same benefits as the products and the invest marketplace for your machine learning algorithms and model packages. And this is really important because these can be darkly integrated into our SageMaker platform. And I don't even be honest about the data products as well. And I'm really happy to provide and code one of the example over here in the interest of cooler times and because we are in unprecedented times over here we collaborated with our partners to provide some data products. And one of them is data hub by tablet view that gives you the time series data of phases and depth data gathered from multiple trusted sources. And this is to provide better and informed knowledge so that everyone who was utilizing this product can make some informed decisions and help the community at the end. >> I love it. I love this concept of being able to access the data, algorithms, tooling. And it's not just about the data, it's being able to do something with the data and that we've been talking about injecting intelligence into those data marketplaces. That's what we mean by smart data marketplaces. Stuti Deshpande, thanks so much for coming to theCUBES here, sharing your knowledge and tell us a little bit about AWS. There's a pleasure having you. >> It's my pleasure too. Thank you so much for having me here. >> You're very welcome. And thank you for watching. Keep it right there. We will be right back right after this short break. (soft orchestral music)

>>from around the globe. It's the Cube covering Google Cloud. Next on Air 20. Hi, I'm Stew Minimum And and this is the Cube's coverage of Google Cloud next 20 on air, Of course. Last year we were all in person in San Francisco. This year it's an online experience. It's actually spanning many weeks and this week when we're releasing the Cube interviews, talking about application modernization, happy to welcome back program two of our Cube alumni. Chris Well, I've got Aparna Sinha, Uh, who is the director of product management, and joining her is Pali Bhat, who's the vice president of product and design, both with Google Cloud Poly. Welcome back. Thanks so much for joining us. >>Thank you. Good to be here. >>Well, so it goes without saying it. That 2020 has had quite a lot of changes. Really affect it. Start with you. You know, obviously there's been a lot of discussion is what is the impact of the global pandemic? The ripple in the economy on cloud. So I would love to hear a little bit. You know what you're hearing from your customers. What? That impact has been on on you and your business. >>Yes to thank thank you for asking as I look at our customers, what's been most inspiring for me to see is how organizations and the people in those organizations are coming together to help each other during this unprecedented event. And one of the things I wanted to highlight is, as we all adjust to this sort of new normal, there are two things that I keep seeing across every one of our customers. Better operation efficiency, with the focus on cost saving is something that's a business imperative and has drawn urgency. And the second bit is an increased focus on agility and business innovation. In the current atmosphere, where digital has truly become gone from being one of the channels being D channel, we're seeing our customers respond by being more innovative and reaching their customers in the way that they want to be rich. And that's been, for me personally, very inspiring to see. And we turned on Google Cloud to be a part of helping our customers in this journey in terms of our business itself. We're seeing tremendous momentum around our organization business because it plays directly into these two business imperatives around operational efficiency, cost saving and, of course, business innovation and agility. In Q two of 2020 we saw more than 100,000 companies use our application modernization platform across G ke and those cloud functions Cloud Run and our developers tools. So we've been, uh, just tagged with the response of how customers are using our tools in order to help them run their businesses, operate more efficiently and be more innovative on behalf of their customers. So we're seeing customers use everything from building mission critical applications who then securing, migrating and then operating our services. And we've also seen that customers get tremendous benefits. We've seen up to a 35% increase simply by using our own migration tools. And we've also seen it up to 75% improvement to all of the automation and re platform ing that they can do with our monetization platform. That's been incredible. What I do want to do. Those have a partner chime in on some of the complexity that these customers are seeing and how we're going about trying to address that >>Yes, eso to help our customers with the application modernization journey. Google Cloud really offers three highly differentiated capabilities. Us to the first one is really providing a consistent development and operations experience, and this is really important because you want the same experience, regardless of whether you're running natively in Google Cloud or you're running across clouds or you're running hybrid or you're running at the edge. And I think this is a truly unique differentiator off what we offer. Secondly, we really give customers and their developers industry leading guidance. And this is particularly important because there's a set of best practices on how you do development, how you run these applications, how you operate them in production for high reliability, a exceptional security staff, the stature and for the maximum developer efficiency on. And we provide the platform and the tooling to do that so that it can be customized to it's specific customers needs and their specific place on that modernization journey. And then the third thing on and I think this is incredibly important as well is that we would ride a data driven approach, a data driven optimization and benchmarking approach so that we can tell you where you are with regard to best practice and then help you move towards best practice, no matter where you're starting. >>Yeah, well, thank you, Aparna and Polly definitely resonates with what we're hearing. You know, customers need to be data driven. And then there's the imperative Now that digital movement Pali last year at the show, of course, Antos was, you know, really the talk of the conference years gone by. We know things move really fast, so if you could, you know, probably don't have time to get all of the news, but share with us the updates what differentiated this year along from a new standpoint, >>Yeah, So we've got tremendous set off improvements to the platform. And one of the things that I wanted to just share was that our customers as they actually migrate on to onto the cloud and begin the modernization journeys in their digital transformation programs. What we're seeing over and over is those customers that start with the platform as opposed to an individual application, are set up for success in the future. The platform, of course, is an tos where your application modernization journey begins. In terms of updates, we're gonna share a series off updates in block post, etcetera. I just want to highlight a few. We're sharing their availability off Antos for their middle swathe things that our customers have been asking about. And now our customers get to run on those on Prem and at the edge without the need for a hyper visor. What this does is helps organizations minimize unnecessary overhead and ultimately unlock all of the new cloud and edge use case. The second bit is we're not in the GF our speech to text on prem capability, but this is our first hybrid AI capability. So customers like Iron Mountain get to use hybrid AI, so they have full control of the infrastructure and have control off their data so they can implement data residency and compliance while still leveraging all of Google Cloud AI capabilities. Third services identity again. This extends existing identity solutions so that you can seamlessly work on and those workloads again. This is going to be generally available for on premise customers and better for Antos on AWS, and you're going to see more and more customers be able to leverage their existing identity investments while still getting the consistency that Anton's provides across environments. In the last one that I like to highlight is on those attached clusters, which lets customers bring any kubernetes conforming cluster on Toronto's and still take advantage of the advanced capabilities that until provides like declarative configurations and service automation. So one of the customers I just want to call out is Cold just built it. Entire hybrid cloud strategy on Anton's Day began with the platform first, and now we're seeing a record number of customers on Cold Start camaraderie. Take advantage of Mantel's tempting. With Macquarie Bank played, there's a number of use cases. I am particularly excited about major league baseball. I'm a big fan of baseball, and Major League Baseball is now using and those for 2020 season and all of the stadium across, trusting a large amount of data and gives them the capability to get those capabilities in stadiums very, really acceptable. All of those >>Okay, quick, quick. Follow up on that and those attached clusters because it was one of the questions I had last year. Google Cloud has partnerships with VM Ware for what they're doing. You know, Red Hat and Pivotal also is part of the VM Ware families, and they have their own kubernetes offering. So should I be thinking of this as a management capability that's similar to like what? What Andrew does Or maybe as your arca, Or is it just a kind of interoperability piece? How do we understand how these multiple kubernetes fit together? >>Yeah. So what we've done with Antos has really taken the approach that we need to help our customers are made and manage the infrastructure to specifically what Antos attach clusters gives our customers is they can have any kubernetes cluster as long as it's kubernetes conformance, they can benefit from all of the things that we provide in terms of automation. One of the challenges, of course, is you know, those two is configuring these very, very large instances in walls. A lot of handcrafting today we can provide declarative configuration. So you automate all of that. So think of this as configures code I think of this is infrastructure scored management scored. We're providing that service automation layer on top of any kubernetes conforming cluster with an tools. >>Great. Alright, uh, it's at modernization weeks, so Ah, partner, maybe bring us in aside. You were talking about your customers and what their what they're doing to modernize what's new that they should be aware of this year. >>Yeah, so So, First of all, you know, our mission is really to accelerate innovation in every organization through making their developers more productive as well as automating their operations. And this is something that is resonating even more in these times. Specifically, I think the biggest news that we have is really around, how we're going to help companies get started with the application modernization so that they can maximize the impact of their modernization efforts. And to do this, we're introducing what we're calling. The Google Cloud Application Modernization program or a Google camp for short on Google Camp has three pieces. It has an assessment, which is really data driven and fact based. It's a baseline assessment that helps organizations understand where they are in terms of their maturity with application modernization. Secondly, we give them a blueprint. This is something that is, is it encapsulates a specific set of best practices, proven best practices from development to security to operations, and it's something that they can put into practice and implement immediately. These practices, they cover the entire application lifecycle from writing the code to the See I CD to running it and operating it for maximum reliability and security. And then the third aspect, of course, is the application platform. And this is a modern platform, but also extremely extensible. And, as you know, it spans across clouds on this enables organizations to build, run and secure and, of course, manage both legacy as well as new applications. And the good news, of course, here is you know, this is a time tested platform. It's something that we use internally as well. For our Cloud ML services are being query omni service capability as well as for apogee, hot hybrid and many more at over time. So with the Google campus really covered all aspects of the application lifecycle. And we think it's extremely important for enterprises to have this capability. >>Yeah, so a party when you talk about the extent ability, I would expect that Google Cloud Run is one of the options there to help give us a bridge to get to server list. If that's where customers looking to my right on >>that, that's rights to the camp program provides is holistic, and it brings together many of our capabilities. So Cloud Code Cloud See I CD Cloud Run, which is our server less offering and also includes G ki e and and those best practices. Because customers for their applications, they're usually using multiple platforms. Now, in the case of Cloud Run, in particular, I want to highlight that there's been a lot of interest in the serverless capability during this last few months. In particular, I think, disproportionate amount of interest and server lists on container Native. In fact, according to the CNC F 2020 State of Cloud Native Development Report, you might have seen that, you know, they noted that 2.7 million cloud native developers are using kubernetes and four million are using serverless architectures or cloud functions, and that about 60% of back and developers are now using containers. So this just points to the the usage that was happening already and is now really disproportionately accelerated. In our case, you know, we've we've worked with several customers at the New York State Department and Media Market. Saturn are two that are really excellent stories with the New York State Department. They had a unemployment claims crisis. There was a lot. Ah, volume. That was difficult for their application to handle. And so we worked with them to re architect their application as a set of micro services on Google Cloud on our public sector team of teamed up with them to roll out a new unemployment website in record time. That website was able to handle the 1600% increase in Web traffic compared to a typical week. And this is very much do, too, the dev ops tooling that we provided and we worked with them on and then with Media market Saturn. This is really an excellent example in EMEA based example of a retailer that was able to achieve an eight X increase in speed as well as a 40% cost reduction. And these are really important metrics in these times in particular because for a retailer in the Cove in 19 crisis, to be able to bring new applications and new features to the hands of their customers is ultimately something that impacts their business is extremely valuable. >>Yeah, you think you bring up a really great point of partner when I traditionally think of application modernization. Maybe I've been in the space to long. But it is. Simplicity is not. The first thing that comes to mind is probably pointed out right now. There's an imperative people need to move fast, so I want to throw it out to both of you. How is Google's trying to make sure that, you know, in these uncertain times that customers can move fast and that with all these technology options that it could be just a little bit simpler? >>Yeah, I think I just, uh you know, start off by saying the first thing we've done is build all of our services from the ground up with automation, simplicity and agility in mind. So we've designed for development teams and operations teams be able to take these solutions and get productive with them right away. In addition, we understand that some of our largest customers actually need dedicated program where they can actually assess where they are and then map out a plan for incremental improvement so they can get on their journey to application modernization. But do it with the highest our way. And that was Google camp that apartment talked about ultimately at Google Cloud. Our mission, of course, is to accelerate innovation. Every organization toe hold developer velocity improvements, but also giving them the operation automation that we talked about with that application modernization platform. So we're very excited to be able to do this with every organization. >>Great. Well, Aparna, I'll let you have the final word Is the application modernization week here at Google Cloud. Next online, you can have the final take away for customers. >>Well, thank you, cio. You know, we are extremely passionate about developers on. We want to make sure that it is easy for anyone, anywhere to be able to get started with development as well as to have a path to, uh, accelerated path to production for their applications. So some of what we've done in terms of simplicity, which, as you said is extremely important in this environment, is to really make it easy to get started on. Some of the announcements are around build packs and the integration of cloud code are plug ins to the development environment directly into our serverless environment. And that's the type of thing that gets me excited. And I think I'm very passionate about that because it's something that applies to everyone. Uh, you know, regardless of where they are or what type of person they are, they can get started with development. And that can be a path to economic renewal and growth not just for companies, but for individuals. And that's a mission that we're extremely passionate about. Google Cloud >>Apartment Poly Thank you so much for sharing all the updates. Congratulations to the team. And definitely great to hear about how you're helping customers in these challenging times. >>Thank you for having us on. >>Thank you. So great to see you again. >>Alright. Stay tuned for more coverage from stew minimum and, as always, Thank you for watching the Cube. Yeah, yeah.

>>live from Orlando, Florida It's the cue covering Microsoft Ignite Brought to you by Cho He City >>Welcome back, everyone. And welcome to the cubes live coverage of Microsoft Ignite Here in Orlando, I'm your host, Rebecca Night, along with my co host Stew Minimum. We're joined by Nicholas Djerassi. Moto's He is a cloud computing evangelist at Red Hat. Thank you so much for coming on the Cube. It's a pleasure. Thank you. So tell us a little bit about what you do at Red Hat. >>So I work with a lot of red, have partners really trying to foster the ecosystem and build red have products and solutions that can actually be deployable, repeatable for different customers. So different verticals. Financial health care doesn't really matter. For the most part, I try and just focus on cloud computing and really just evangelizing a lot of our technologies that we have. >>Okay, so So what are the kinds of things you're doing here at ignite? >>So I've been spending a lot of time actually working with some of the partners, like a center IBM. We've been doing a bunch of different webinars a little bit of hands on workshops that kind of educating people about distributed computing edge computing on dhe some of the technologies that we've been working along with Microsoft. So, uh, co engineering of sequel server The man is service offering that we're doing with open shift, which is our enterprise great kubernetes platform along many other >>different things. So So, Nicholas, you know, it's been a couple of years now that we've gotten over some of the gas. Wait. Microsoft has not said that, you know, we're killing the penguins, you know, off on the side. I was in Boston for Red Hat Summit. Tatiana Della's up on stage there, you know, Red hat. You know he's not hiding at the show. So bring us inside. You know where customers deployments are happening where engineering efforts are working together. You know, we know we've been hearing for years red hats in all of the clouds and partnering all of the merit. So what? What, you know, different or special, about the Microsoft relationship? >>I mean, honestly, I think the relationship is just evolving and growing because our customers were asking for it right there, going towards hybrid and multi cloud type of strategies. They want to be able to take advantage of, you know, running rail within their own data. Centers were running rails specifically on top of Microsoft Azure, but they're also looking at other club service providers. I think it's gonna be mandated eventually at some point in time where customers are gonna start looking at diversification when it comes to running applications, wherever it makes sense, taking advantage of different you know, cloud end of service is different providers. So we've been getting a lot of time like understanding what their needs are and then trying to build the engineering to actually address those needs. I think a lot of that has really come from the co engineering that we have going on. So we have a red head engineer sitting alongside bikers, off engineers, spending a lot of time building things like the Windows distraction layer wsl things along those lines, All >>right, so I'll be a Q Khan in a couple of weeks and kubernetes still, a lot of people don't really understand where it fits Way have been saying in a Cuban eight is gonna be baked into every platform. Red hat, of course, is not really a major contributor but has a lot of customers on open shift. We had Microsoft, you know, this week, talking about as your arc is in preview. But you know, they're they're the David Taunton who does partnership, Engagement says. You know, this does not mean that we will not continue to partner with open shift in the best place to run open shift is on azure. It's the most secure. It's the best. So help us understand his toe. You know where this fits In the overall discussion of that multi hybrid cloud that we were talking about earlier. I >>think everybody wants kind of a single pane of glass for manageability. They want ability to actually look and see where their infrastructure is being deployed. One of the pitfalls of moving to the cloud is the fact that it's so easy to spend a resource is that a lot of times we lose track of where these resource is. Our or individuals leave companies, and when they leave, cos they leave behind a lot of leftover items and instances, and that becomes really costly over a period of time. Maybe not so bad if you have, you know, 100 or 500 instances. But when you talk to some of these enterprise customers that are running 110,000 instances and spending millions of dollars a month, it could get very costly. And not only that, but it could also be a security risk is well, >>so let's talk about security. What kinds of conversations are you having with regard to security and data protection at this conference? >>So you know, one of the biggest things that we've had a lot of customers asking about his redhead insights so ready in sizes away it's a smart management application that actually ties into looking at either workloads or configuration management. It could actually tell you if you have a drift. So, for example, let's say you install sequel server on well, and you miss configure it. You leave the admin account running on it, it can actually alert you and make recommendations for remediation. Or maybe in general, you're using you know, S E. Lennox is disabled. The things along those lines so insights can actually look into, uh, the operating system or the applications and tell you if there's miss configurations all right, >>a lot of discussion about developers here, You know, day to keynote was all about, you know, AP Dev And, like Sathya have been a lot of time talking about the citizen developer. Seems like that would be an intersection between what red hats doing in and Microsoft. >>Um, so I would say, you know, we're obviously very developer first focused right when we built things like Open Shift Way kind of. We're thinking about developers. Before you were thinking about operations, and later on, we actually had to build more of the operations aspects into it. Now, like, for example, in open shift, there's two different portals. There's one for the developer Focus and one for the I T admin focus with operations groups because they want to see what's going on. Developers don't really care specifically about seeing the distraction of where things are. They just want to deploy their code, get it out the door as quickly as they can, and they're really just not too concerned about the infrastructure component pieces. But all of these developers, they want to be ableto right there, applications right there code and deploy it essentially anywhere and everywhere and having the easiest process and We're really just trying to make that as simple as possible, like visual studio plug ins that we have for open shift, you know, Eclipse G and other things. So really, I mean, Red has always been very developer focused first, >>so does that seeing Microsoft Satya Nadella up on the stage talking about this developer first attitude that Microsoft is really embracing the developer. And, as you said at development for all that does seem like a bit of a cultural shift for Microsoft much more aligned with the red hat way and sort of open source. So are you talking about that within without your cut with your colleagues? That red hat, about the change that you've seen the evolution of Microsoft? >>Absolutely. I mean, if you look at, like Microsoft, the contributions that they're putting towards, like kubernetes or even contribution towards open shift, it's It's amazing, right? I mean, it's like the company's gonna complete 1 80 from the way that they used to be. There's so much more open the acquisition of Like Get Hub, for example, all these different changes, it's it's amazing. He's done amazing things with the company. I can't say enough positive things about all the wonderful things that he's done. So >>all right, so Nicholas Red Hat has an interesting position in the marketplace because you do partner with all of the clouds on the environment. While IBM is now the parent owner of Red Hat and they have a cloud, your customers touch all of them. I'm not gonna ask you to competitively analyze them. But when you're talking to customers that are choosing Azure, is there anything that calling out as to why they're choosing Microsoft where you know they have, you know, a advantage of the marketplace or what is drawing customers to them on then? Of course, redhead. With that, >>I think Microsoft is more advanced when it comes to artificial intelligence and machine learning. A, I and ML and computing. I think they're light years ahead of everyone else at this point in time. I think you know, Amazon and Google are kind of playing a little bit of catch up there, Um, and it's showing right. If you look at the power platform, for example, customers are embracing that. It's just it's fantastic looking at a lot of the changes that they've implemented and I think it's very complimentary toe the way that people are starting to build their applications. Moving towards distributed infrastructures, Micro Service's and then obviously cloud native service is as well >>in terms of the future will be. We are really just scratching the surface when it comes to to the cloud. What do you see 5 10 years from now in terms of growth rates and also in terms of the ways in which companies are using the cloud. >>So I kind of like Thio equate it towards, like, the progression that we've had with cars. I know it sounds so simple, but, you know, we went from steam engine to regular piston engines, and now we've gotten to a point where we have electric cars and there's gonna be self driving cars. I think we're gonna get to a point where code is gonna be autonomous in a sense, right self correcting ability to actually just write code and deploy it. Not really having to worry about that entire infrastructure layer. Everybody's calling it server lists. There's always gonna be a server per se, but I think we're gonna have a point where next 5 to 10 years that all of that is gonna be completely abstracted away. It's just gonna be focused on writing the code and machine learning is gonna help us actually evolve that code and make it run faster and make it run better. We're already seeing huge benefits. And when it comes to machine learning and the big data analytics and things on those lines, it's just natural progression. All right, >>love, you know what's top of mine from the customers that you're talking to Earth event. Any new learning is that you've had or, you know, things that have kind of caught your attention. >>I think the biggest thing, honestly, is really been them. The multi cloud Polly Cloud methodology that everybody seems to be embracing. It seems like every customer I'm talking to is looking at trying to avoid that vendor lock and per se, but still have that flexibility to deploy their applications wherever and still utilize cloud Native Service's without actually specifically having to, you know, go completely open source >>and one of the challenges there is every cloud. I need different skills to be able to do them. If I'm deploying it, it's the people and being able to do that. You know, we all lived through that era of trying to do multi vendor, and often it was challenges. So have we learned from what we've done in the past? Can multi cloud actually be more valuable to a company than the sum of its parts? >>I think so. And I think that's the reason why I, like Microsoft, is investing in art. For example, I think those methodologies way No multi clouds, tough. It's never gonna be easy. And so these companies need to start building in developing platforms for it. There needs to be be great if there were standard AP ice and such right, but they're never gonna do something along those lines. But I think the investments that they're putting forth now are gonna make Multiplied and Polly Cloud a lot easier in the future. And I think customers are asking for it. Customers ask for it, they're gonna build it. >>What does this mean for the workforce, though? In in terms of the kinds of candidates that cos they're going to hire because, as we said, it does require different skills and and different capabilities. So how what's your advice to the young computer scientists coming up in terms of what they should be learning. And then also, how do you think companies are making sensible of this? >>So I know from a company respectable. It's challenging a lot of companies. Especially, for example, I was talking to a very large financial institution, and they were saying that their biggest issue right now is hiring talented people to deal with Micro Service's kubernetes. Any time to hire someone, they end up getting poached by the big cloud companies. So you know, it's one of those things where people are gonna have to start diversifying their talents and look at the future. So I mean, obviously, Micro Service's are here. They're gonna continue to be here. I would say people should invest in that. But also look a server Lis, you know, I definitely think serverless these days towards the future. And then when it comes to like learning skills of multi club, I think cloud competing, that's just the number one growing in general. >>So since you didn't bring up server Lis, you know, today I hear serverless and most customers that I talked to that means a W s number two in the space probably is Microsoft, but there's efforts in to try to help, you know, give a little bit of open source and standardization there. Where's Red Hat? Stand on this. What do you see? What from Microsoft? What are you hearing from customers? >>Were heavily contribute all the different, you know, projects, trying to make server lists like easier to use and not so much specific vendors, Right? So whether that's, you know, Apache, spar or whatever you want to consider it to be, were trying to invest. Invest in those different types of technologies. I think the main issue we serve earless right now is we still don't really know how to utilize it effectively. And it's still kind of this gray area in a sense, right? It's cutting edge, bleeding edge emerging technologies. And it's just, in my opinion, it's not perfectly ready for prime time. But I think that's specifically because there's just not enough people that are actually invested in it. This point in time. So >>So what are you gonna take back with you when you head back to Phoenix from from this conference? What are the things that have sparked your interest the most. >>Gosh, I live, I would probably have to say, Really digging in deep on the Ark announcement. I think that's the thing that I'm most interested in, understanding how how we can actually contribute to that and maybe make that plug double for things like open Shift. You know, whether it's open shift on premise, open shit, running in the cloud on another, Well, architecture's, you know, things like insights. Being able to plug into that, I really see us trying to work with Microsoft to start building those things. >>Well, Nicholas, thank you so much for coming on. The cubit was really fabulous conversation. Thank you. I'm Rebecca Knight for Sue minimum. Stay tuned for more of the cubes. Live coverage from Microsoft ignite.

>> live from Washington, D. C. It's the Cube covering a ws public sector summit by Amazon Web services. >> Welcome back, everyone to our nation's capital. We are the Cube. We are live at A W s Public Sector summit. I'm your host Rebecca Night, along with my co host, John Farrier. We're joined by Ken Eisner Director Worldwide Educational programs at a WS Thanks so much for coming on the show >> you for having me. >> So tell our viewers a little bit. About what? What you do as the director of educational programs. Sure, I head >> up a program called a Ws Educate a ws educate is Amazon's global initiative to provide students and teachers around the world with the resource is that they need really to propel students into this awesome field of cloud computing. We launched it back in May of 2,015 and we did it to fill this demand. If we look at it today, what kind of right in the midst of this fourth industrial revolution is changing the means of production obviously in the digital on cloud space, But it's also creating this new worker class all around. Yeah, the cloud Advanced services like machine learning I robotics, I ot and so on. And if you looked at the employer demand, um, Cloud computing has been the number one linked in skill for the past four years in a row. We look at cloud computing. We kind of divide into four families. Software development, cloud architecture, the data world, you know, like machine learning I data science, business intelligence and Alex and then the middle school opportunities like technical customer support, age and cybersecurity, which can range all the way from middle school of Ph. D. But yet the timeto hire these people has grown up dramatically. Glass door as study of companies over there platform between two thousand 92 1,050 18 and show that the timeto higher had increased by 80%. Yet just think about that we talk about I mean, this conference is all about innovation. If you don't have builders, if you don't have innovators, how the heck Kenya Kenya innovate? >> Can I gotta ask you, Andy, just to have known him for over eight years and reporting on him and covering it was on when when everyone didn't understand yet what it was. Now everyone kind of does our congratulations and success. But to see him on stage, talk passionately about education. Yeah, mean and knowing Andy means it's kind of boiled up because he's very reserved, very conservative guy, pragmatic. But for him to be overtly projecting, his opinion around education, which was really yeah, pretty critical means something's going on. This is a huge issue not just in politics, riel, state, local areas where education, where >> the root of income inequality it's it's a lot of. >> There's a lot of challenges. People just aren't ready for these new types of jobs that are coming out that >> pay well, by the way. And this is Elliott >> of him out there that are unfilled for the first time, there are more jobs unfilled than there are candidates for them. You're solving this problem. Tell us what's going on in Amazon. Why the fewer what's going on with all this? Why everyone's so jacked up >> a great point. I, Andy, I think, said that education is at a crisis point today and really talked about that racial inequality piece way. Timeto hire people in the software development space Cloud architecture um technical called cloud Support Age. It's incredibly long so that it's just creating excess costs into the system, but were so passionate, like if you look at going to the cloud, Amazon wants to disrupt areas where we do not see that progress happening. Education is an area that's in vast need for disruption. There are people were doing amazing stuff. We've heard from Cal Poly. We've heard from Yeah, Arizona State. Carnegie Mellon. There's Joseph Alan at North Northeastern. >> People are >> doing great stuff. We're looking at you some places that are doing dual enrollment programs between high school and community in college and higher ed. But we're not moving fast enough, but you guys >> are provided with educate your program. This is people can walk in the front door without any kind of going through gatekeepers or any kind of getting college. This is straight up from the front, or they could be dropouts that could be post college re Skilling. Whatever it is, they could walk in the front door and get skilled up through educators that correct, >> we send people the ws educate dot com. All you need is some element of being in school activity, or you won't be going back from Re Skilling perspective and you came free access into resource is whether your student teacher get free access into content. That's map two jobs, because again, would you people warm from the education way? All want enlightenment contributors to sai all important, But >> really they >> want careers and all the stats gallop ransom good stats about both what, yet students and what industry wants. They want them to be aligned to jobs. And we're seeing that there's a man >> my master was specifically If I'm unemployed and I want to work, what can I do? I walk into you, You can go >> right on and we can you sign up, we'll give you access to these online cloud. Career pathways will give you micro credentials so we can bad you credential you against you We belong something on Samarian Robo maker. So individual services and full pathways. >> So this a >> direct door for someone unemployed We're going to get some work and a high paying job, >> right? Right. Absolutely. >> We and we also >> give you free access into a ws because we know that hands on practice doing real world applications is just vital. So we >> will do that end. By the way, at the end of >> this, we have a job board Amazon customer In part of our job, we're all saying >> these air >> jobs are super high in demand. You can apply to get a job as an intern or as a full time. Are you through our job? >> This is what people don't know about Rebecca. The war is not out there, and this is the people. Some of the problems. This is a solution >> exactly, but I actually want to get drilled down a little bit. This initiative is not just for grown ups. It's it's for Kimmie. This is for you. Kid starts in kindergarten, So I'm really interested to hear what you're doing and how you're thinking about really starting with the little kids and particularly underrepresented minorities and women who are not. There were also under representative in the in the cloud industry how you're thinking expansively about getting more of those people into these jacks. And actually, it's still >> Day one within all y'all way started with Way started with 18 and older because we saw that as the Keith the key lever into that audience and start with computer science but we've expanded greatly. Our wee last year reinvent, We introduced pathways for students 14 over and cloud literacy materials such as a cloud inventor, Cloud Explorer and Cloud Builder. Back to really get at those young audiences. We've introduced dual enrollment stuff that happens between high school community college or high school in higher ed, and we're working on partnerships with scratch First Robotics Project lead the way that introduced, whether it's blocked based coding, robotics were finding robotics is such a huge door opener again, not just for technically and >> get into it absolutely, because it's hands on >> stuff is relevant. They weren't relevant stuff that they can touch that. They can feel that they can open their browser, make something happen, build a mobile application. But they also want tohave pathways into the future. They want to see something that they can. Eventually you'll wind up in and a ws the cloud just makes it real, because you, Khun do real worlds stuff from a browser by working with the first robot. Biotics are using scratch toe develop Ai ai extensions in recognition and Lex and Polly and so on. So we've entered into partnerships with him right toe. Open up those doors and create that long term engagement and pipe on into the high demand jobs of tomorrow. >> What do you do in terms of the colleges that you mentioned and you mention Northeastern and Cal Poly Arizona State? What? What are you seeing? Is the most exciting innovations there. >> Yes. So, first of all, we happen to be it. We're in over 24 100 institutions around the world. We actually, by the way, began in the U. S. And was 65% us. Now it's actually 35% US 65% outside. We're in 200 countries and territories around the world. But institutions such as the doing amazing stuff Polo chow at a Georgia Tech. Things that he's doing with visual ization on top of a ws is absolutely amazing. We launched a cloud Ambassador program to reward and recognize the top faculty from around the world. They're truly doing amazing stuff, but even more, we're seeing the output from students. There was a student, Alfredo Cologne. He was lived in Puerto Rico, devastated by Hurricane Maria. So lost his, you know, economic mobility came to Florida and started taking classes at local schools. He found a ws educate and just dove headlong into it. Did eight Pathways and then applied for a job in Dev Ops at Universal Studios and received a job. He is one of my favorite evangelists, but and it's not just that higher ed. We found community college students. We launched a duel enrolment with between Santa Monica College and Roosevelt High School in Los Angeles, focusing again a majority minority students, largely Hispanic, in that community. Um, and Michael Brown, you finish the cloud computing certificate, applied for an internship, a mission clouds so again a partner of ours and became a God. Hey, guys, internship And they start a whole program around. So not only were seeing your excitement out of the institutions, which we are, but we're also seeing Simon. Our students and businesses all want to get involved in this hiring brigade. >> Can I gotta ask. We're learning so much about Amazon would cover him for a long time. You know all the key buzzwords. Yeah, raise the bar all these terms working backwards. So >> tell us about what's your >> working backwards plan? Because you have a great mission and we applaud. I think it's a super critical. I think it's so under promoted. I think we'll do our best to kind of promote. It's really valuable to society and getting people their jobs. Yeah, but it's a great opportunity, you know, itself. But what's your goal? What's your What's your objective? How you gonna get there, What your priorities, What do you what do you what do you need >> to wear? A pure educational workforce? And today our job is to work backwards from employers and this cloud opportunity, >> the thing that we >> care about our customers still remains or student on DH. So we want to give excessive mobility to students into these fields in cloud computing, not just today and tomorrow. That requires a lot that requires machine lurking in the algorithm that you that changed the learning objectives you based on career, so content maps to thes careers, and we're gonna be working with educational institutions on that recruited does. Recruiting doesn't do an effective job at matching students into jobs. >> Are we >> looking at all of just the elite institutions as signals for that? That's a big >> students are your customer and customer, but older in support systems that that support you, right? Like Cal Poly and others to me. >> Luli. We've also got governments. So we were down in Louisiana just some last month, and Governor Bel Edwards said, We're going to state why with a WS educates cloud degree program across all of their community college system across the University of Louisiana State system and into K 12 because we believe in those long term pathways. Never before have governors have ministers of country were being with the Ministry of Education for Singapore in Indonesia, and we're working deep into India. Never had they been more aligned toe workforce development. It creates huge unrest. We've seen this in Spain and Greece we see in the U. S. But it's also this economic imperative, and Andy is right. Education is at a crisis. Education is not solving the needs of all their constituents, but also industries to blame. We haven't been deeply partnered with education. That partnership is such a huge part of >> this structural things of involved in the educational system. It's Lanier's Internets nonlinear got progressions air differently. This is an opportunity because I think if the it's just like competition, Hey, if the U. S Department of Education not get their act together. People aren't going to go to school. I mean, Peter Thiel, another political spectrums, was paying people not to go to college when I was a little different radical view Andy over here saying, Look at it. That's why you >> see the >> data points starting to boil up. I see some of my younger son's friends all saying questioning right what they could get on YouTube. What's accessible now, Thinking Lor, You can learn about anything digitally now. This is totally People are starting to realize that I might not need to be in college or I might not need to be learning this. I can go direct >> and we pay lip >> service to lifelong education if you end. If you terminally end education at X year, well, you know what's what's hap happening with the rest of your life? We need to be lifelong learners. And, yes, we need to have off ramps and the on ramps throughout our education. Thie. Other thing is, it's not just skill, it's the skills are important, and we need to have people were certified in various a ws skills and come but we also need to focus on those competencies. Education does a good job around critical decision making skills and stuff like, um, collaboration. But >> do they really >> do a good job at inventing? Simplified? >> Do they teach kids >> to fam? Are we walking kids to >> social emotional, you know? >> Absolutely. Are we teaching? Were kids have tio think big to move >> fast and have that bias for action? >> I think that I want to have fun doing it way. Alright, well, so fun having you on the show. A great conversation. >> Thank you. I appreciate it. >> I'm Rebecca Knight for John. For your you are watching the cube. Stay tuned.

>> fly from San Francisco. It's the Cube covering Google Cloud next nineteen Tio by Google Cloud and its ecosystem partners. >> Okay, welcome back, everyone here. Live Cube coverage in San Francisco for Google Clouds Conference call Google Next twenty nineteen. Hashtag Google next nineteen. I'm John for us to meet him in and Dave along with a special Cuban sites. Guess Cory Quinn, Cloud a calm said Duck Bill Group will also be filling in as a host on the Cube at a variety of Cloud native shows. Corey, welcome back to the Cube. Good to see you again. Thanks for coming >> on. Great to see me again. Thank you for having me >> and still you looking beautiful. Brilliant is always Dave. You're handsome. Okay, we're here in the Cube, breaking it down our guys. Seriously, let's let's let's wrap this up real quick. And then we'LL get into some of the fun conversations around some of the observations. But Day one's over. Clearly, Anthos is not just the rebrand. Although the CMO clearly talked about how wow has done that, they want to add more stuff into it. So that's the big topic here. We saw the migration tool and those migrate and then a lot of sun apogee here. AP eyes thoughts on Day one. >> Yes, eso John Anthos. I'm still trying to squint through it a little bit, and it's it's more than just Cooper Netease. We know that Google has a strong position, and being the open cloud is they've been saying for a couple of years. But you know what? Air these services who? The partners, How is this different from the, You know, dozens of Cooper, Nettie says. Solutions that are out there. So there's great buzz here at the show, Really good attendance here. A lot of really smart people. So we expect that coming off Google show So good start Day one. It was really excited to dig with you on some of the answers stuff as well as some of the surveillance pieces, which I've got some commentary on >> our partner and Chan sent a lot of time on the state. Duggan Cory, I know you've been putting in your ear the ground. What's happening? What do you see what he reporting? What have you collected? The >> I think one of the biggest things that I'm seeing in this entire conference to date has been almost a mind shift change. I mean, this is conferences called Google Next, and for a long time that's been one of the biggest problems. They're focusing on what's next rather than what is today, and they're inventing the future to almost at the expense of the present. I think the big messaging today was both about reassuring enterprises that yes, they're serious about this and also building a narrative where there now talking about coming at this from a position of being able to embrace customers where they are and speak their language? I think that that's transformative for Google. And it's something I don't think that we've seen them do seriously, at least not for very long. >> Dave. We've been talking about this all the time. Do they have the enterprise? Charles. We've been following the new team. When Diane Greene came in here to put the pieces together, it was a tough job. She had. They put the pieces together. But as Cory's pointing out, some one's like they're growing up now, saying Okay, we gotta realize that customers matter, not just addict attack or the future. This has been an Amazon playbook, customer, customer, customer and build a product. Customers. It seems to be your thoughts on this. >> Well, so I think Corey made a good point is they're always looking at the future. And if you want to get beyond search male and maps, I got to solve a problem today. And I'm not sure exactly like you said Stew. What problem Anthos is solving. I think it may still be a little early for this multi cloud management, but I think it is coming, you know, look, to think about how Amazon talks. Well, we're gonna eliminate heavy lifting. Microsoft clearly is got a software, a state that they could help you connect, you know, Oracle. Same. Same who? Google. It's always been about the tech and the future, and they're starting to get there, but still about to me, the tech and the future. >> It's a tragic Corey. I remember. I believe you were quoted in ah. News article recently is that Amazon listens to customers and Google historically talks to customers and tells them this is the way you should be doing it with a new Google. Now, >> I don't know. I don't think you change anything. Is biggest Google overnight. I think that there's a long story tradition of the Google engineer being the smartest person in the room. Just ask them. I'm kidding. You won't have to ask them. They're going to tell you on prompted. And I think that has to change because fundamentally addressing developers is a great way of building traction. It's a great way of getting to where they tend to be. But developers generally do not sign fifty million dollar deals. Well, more than once anyway. >> Well, this is a good point. This pretty customer attraction, which I think they've shown chops for the work they're doing that cnc f with continued open source. Great. But then when you got to go support the open source when you got to start putting lays together, this is where you start to get into procurement. Some requirements operations, security, a whole new level of grinding it out. I mean, the enterprise is a grind it out game. Google now has to go down that road stew. Dave, Corey, do you think they're ready? You think they're ready to grind it out? >> Way talked about in our kickoff this morning. Partnerships are critical and they had a bunch of really good ones up on stage this morning. You know, Cisco, VM wear some good ones to hang your hat on. You know, I would like to see more from an application standpoint as to where they sent him then they But you >> know, there's no question. I mean, I think there's an emphatic yes. Why? Because they got the global scale. They got the world's biggest cloud. They get a ton of dough. You know, we always say, though the best tech doesn't always win, and that's true. But usually the best tech runs out of money or they give up. You know, I don't see that happening in, >> Well, it's in the >> midterm or even semi long term for Google. So So I do think they have the chops to grind it out. >> I mean, I think they have attack. I've always said that love some of their tech, but they try to force Google Tech down the enterprise throats over the years. And I think Diane Green realized that that was the start of seeing real product management shop start to come in some of the work that they know they gotta get down and dirty on But to me it's a story that matters. The story has to be there. I think we're starting to see here, at least from my observation story of customers. So get in salt, create value, think this whole positioning of we want to be the open cloud where they say, Oh, you want to negotiate your contracts Don't want lock in You want developer productivity and you want operations I think it's a smart play by Google Stew. I think that's a good move. And again there, the dark horse in this. They don't have a lot to lose by going changing the game, changing the rules. Amazon, certainly in the lead, has a lot to lose, but they're so far ahead. Google just kind of catch up pretty quickly if they make the right moves. >> T K is making a lot of the right moves, but there's only so much it can be done so quickly. When you wind up in a story like we're seeing right now with customers who are taking workloads and haven't really been touched in there on from environments since nineteen ninety eight and they're migrating them into a GP environment and GPS formal deprecation Policy says We'LL give you one year's notice before turning anything off once it goes, g et. That's no time at all For an enterprise. Wait, we might have to move again. Absolutely not. It's still a language >> A C enterprise's years just to figure out Should we move? And where do we dio >> exactly their enterprise to go out of business and some of their divisions wouldn't know for five >> years. So is Google. What's what's the reaction when you press them on this, >> uh, usually starts with well, actually, And then they breathe and they reach for a whiteboard to show me exactly why I'm wrong. And then I lose interest and wander off, at which point they realized, Wow, you have no attention span for anything. Would you like to work here? And so far no dice, but we'LL see. >> So that's it. Well, that's a good business model, right? I think. Still your reaction to that? I mean, yeah, I read that they support rail For what? A deck like zillions of years. Right. This is what an example of how an enterprise needs to behave. >> Well, right, John Thie question we've had for a number of years is, you know, can cos b'more googly on DH. You know, the message here seems to be more. We're going to meet you where we are. We're going to be able to work with you on that. But there's some of those underlying things that Cory brings out that that need to change here. So that's a big change for Google. >> So what is the story that we heard from from Thomas carrying today? He said, Hybrid cloud Mina multi cloud, consistent framework with standard infrastructure in a platform to secure and manage data across the enterprise. Okay, sounds good. A lot of work to be done there. If you think about I mean, look at Amazon hybrid guard. If you announce outposts doesn't shift till later this year, it's a one small slice. There's got to be partnerships. There's gotta be an ecosystem to deliver on those three components of the vision on the story, and I say there's a lot of work to be done there now. What I do like about it is I do think that that multi cloud is a problem. I don't think thus far from most enterprises, it's a strategy I think it's if in multi vendor and so it will become a problem. The question I have is who's going to be in the best position to solve that problem? And you pointed out today still, well, Google has got VM wears a partner. Sisko is a partner. Red Hat as a partner. You know, IBM and Red Hat sort of lining up on that. Maybe service now tries to get into that game, but it's a wide open space. It's jump ball. >> Yeah, it's interesting. One of the things that I worry a little about and, you know, love. Corey's opinion on this is, you know, Google. Absolutely. If you talk about the container space, clear leadership, you know, first time I heard about containers, Google was front and center. They're leading this Cooper Netease march, but communities isn't magic, and even their server lis move movement. John and I interviewed Polly today, and it's very much, you know, Kay Native, we're going to take your containers and Goober Netease and extended service. That's not what I hear from you know, customers that I talked to today that are doing survivalists according what? What? What? What's your take there. >> I think that you sort of see almost the same problem emerging both with that narrative and the current multi cloud approach. It's It's not the fact that I can take this arbitrary code and Ronit anywhere that makes something server. Lis. We have a restaurant to run code or a raspberry pie or a burning dumpster with enterprise logo on the side of it that does. That isn't what's interesting. That isn't what delivers value to customers. It's the event model for starters, and I think right now that's not quite there. A lot of stuff. It's been announced and is coming out as we speak. And various block Post is still http endpoint activated, which means that you're not quite to an event model separately. What we're seeing with Anthos and the current approach to multicloud is you can deploy this to any cloud provider you'd like. Well, yes, in so far is a cloud provider to you is a bunch of disc, a pile of VMs and a network, and that's about it. That's not a cloud in the modern sense that is effectively outsourcing your data center and you'll find it runs on money pretty quickly. Once you start down that path, it's the higher level services, these renovations. >> This brings up a good point and that I think what I'm seeing and this is what I think, A lot of people, it's very aspirational. Views on Google People love Google. They love. They know about Google and they hope that they're as good as Amazon tomorrow. And let's just face it, Amazon is way out front. So I think this expectations for Google that are a little bit to hide. I think what I'm hearing the executives, at least the positive side would be. They understand where they are. I mean, the fact that we're not home on edge and I ot and all these other things, it means that they're still in foundational mode, in my opinion. So I mean, think about it. They're just getting their act together, building that foundational things. So I think they're cautious because we're not hearing about the eye ot. We're not hearing about some of the more advanced challenges that the enterprise is air. Having heard a little bit about from the sigh from a group that came on about data migration, Sata, Gata so OK, they got database at the Big Cloud. Big table, Big queer. OK, great stuff. Ml So data, certainly in their wheelhouse. But outside of that, I mean they're still foundational. So >> tomorrow's product day, though. So you know he may be here more there. I'm surprised they didn't hear more about machine intelligence. Give it. No, they talked about a little bit. But this company is the leader in a >> way. Maybe that's part of the issue. And I think that there is no question that when you want something far future that looks like robots from space Bill, you go to Google. You know that. I think there's a lot less of an awareness that Okay, I just need a bunch of the EMS to run somewhere, and I feel like that is more or less. It's a story of today, >> and you know Google. I mean, like their story. You know, I love the code cloud code, cloud run, cloud building. They have all the right. Like Jeff Bob's like linguistic that gets my attention. You get is kind of like it feels like it feels like they're really close. It's getting so >> far away. Cultures also extremely hard. You have a bunch of execs that have just shown up from Oracle seemingly yesterday in these terms, and there's a lot of knee jerk reactions of, Oh, Google is now taking on a bunch of Oracle approaches, like hiring sales people and talking to customers. That's not a bad thing. Meanwhile, the executives who come Teo out of Oracle after decades there and are now working at Google. We're having to adjust to a more rapid pace of innovation to this new world in which they have customers that don't actively hate. Um, and it's turning into a very different story for everyone involved. I'm curious to see what comes out of it, but it's still very much earlier, >> and I think they could build fast. Like you said, they like Google's. The parties like him. What they don't like about Google is responsiveness and being, you know, the white gloves they need. They need to have that kind of service ability. >> And Google also, by having a single overarching brand in the term of the word Google is their consumer efforts do wind up playing into people's perception of through the clouds like yes, we want Google to listen to us? No, not through our thermostats. >> Well, they got a lot of Regis developing. They got the footprint. Guys, great job student. Final comments. >> I mean, just you talk about the customer you've heard there was. You know, my comment. My comment on Twitter this morning that got the most reaction is you no question to retail or why are you choosing Google Cloud? Answer is, you're not Amazon, and you know, the long and short being the alternative to a leader in the market today. Not a bad thing. So Google has, you know, a good position at the market. They we always knew that they had great tak es o >> Also thing on that comments do is that I think in watching Google, I think I personally in critical of what they need to do more obviously. But they know their people are doing the work. I mean, you've got to grind it out to me. This is a grind it out game. It's on ly early. You gotta get the discipline up there. They got the right product management type chops and there Can they get those things done that Thomas Curry and, um, it's Avery can bring to the table and kind of shed the Oracle and put the New Jersey on and fight the battle with the new Google Way. That's going to be the tell Signe. >> Well, the hard part for me is it. So it's hard to measure. You see some logo's. You don't know what they're really buy. I mean, with them is on, you know, it's it's infrastructures of service. Microsoft. Okay, I'm not sure. How much is there Oracle? Clearly not sure, you know, etcetera. But so lookit Proof was talking to customers, right? Huh? How much they're actually adopting this stuff for riel Business problems. >> Yeah, not multi cloud if your infrastructure runs on a different cloud provider. But you're using g sweet. I mean that that's not really what people think of when they say multi cloud. But that is what analysts chalk it up as something >> it's a battle at least accomplishes lining up. You got Amazon, Microsoft, Google lying it up. It's the cube coverage wrapping it up with the team here day one of three days of wall to wall coverage. Stay with us. Go to the cube dot net the check out all the video silken angle dot com. We have a special report and a lot of constant flowing there, and we're back with more coverage tomorrow day, too. Thanks for watching.

live from San Francisco it's the cube covering Google cloud next 19 taught to you by Google cloud and its ecosystem partners hello everyone welcome back to the cubes live coverage here in San Francisco the Moscone Center for the Google clouds conference is called Google next 2019 I'm Chevrolet my costume in omim de Ville ante is also here doing interviews our next guest is probably Bob who's the VP of product and design for server lists at Google probably great to see you thanks for coming on thank you for having me so you'd be a you're the VP of Product you got the keys to the kingdom on the roadmap you're seeing all the announcements obviously server lists cloud run was announced cloud code was mentioned on stage that's going to come out tomorrow so code build run this is DevOps this is actually happening yeah you know what super exciting is that we've we're finally solving the problem for customers and taking a customer centric view of this I'll start off with a little bit of the journey we took to get here right as we were talking to customers they kept coming back to three things that they wanted from us the first thing they wanted was agility they understand that you know cloud could give them great cost savings but they also wanted to be able to move faster and innovate right the second bit they wanted was having the flexibility to be hybrid and multi-cloud super important especially to our largest customers and then the third piece was they've really struggled with his journey to cloud and they wanted our partnership to make it a much more seamless and non-deceptive journey so as we talk to them about these three things right we came back to the drawing board and said hey what are the products that we can build to make their journey to be more cloud native and more agile much more seamless and future-proofed that much better right so we came back to the drawing board and came up with three products that you talked about this now the first was we looked at developers and their journeys and we said look they're building in traditional ideas like IntelliJ or vs code optimized for local development right and they're not writing a lick of Yama they're right for kubernetes and we said okay how can we take those environments and help those development teams build cloud native apps really really easily so really just turbocharging their cloud native development so bill cloud code which extends their local ids and lets them deploy to remote clusters so they can get full debugging full deployment building its integrated in the cloud build and they get the full kubernetes a development environment right in place so cloud build was released earlier you got enhancements of that so news the hard news here is enhancements to cloud build cloud code as new announce here yeah cloud run announced today that's right so this is the new this is the new hard news that's right so bottom line what does it mean for a developer so like I didn't enterprise so I'm a cio I'm a site C so I'm gonna be putting all my eggs in the cloud basket I've still gonna run the on Prem day is gonna be critical to my strategy it's this early day set up time or are you guys thinking it's more about the setup or more the life cycle of CI CD pipelining all the way to application deployment a great question John so I think where we are in this journey is that enterprises have started off with something that's the most basic cloud ready workloads that have been lifted and shifted we now see the next wave of workloads this is the 80% of workloads that are still on premise we see them start to get cloud ready and cloud native and the way that their enterprises are gonna do that is by building on top of the standards we've created like kubernetes and sto and key native and what cloud cold and build and run and of course Anthes that we talked off this morning as well these are great managed solutions from Google fully managed solutions from Google that let you get cloud native fast all right Polly wonder if you can help us you know spin through I see a disconnect in the market so you know Google showed great leadership in the container space and of course kubernetes we came out of Google and when I look at like cloud run okay it's helping to connect that and Kay native to kubernetes in service when I talk to a lot of the developers and service it's not the infrastructure moving up the stack it's they didn't want to even think about it it's right built in the cloud that's right I focus on the application I don't even think about that so I've got this big gap as to you know on premises forget it I don't never want to touch it or think about it and you know the one of the reasons you know there's the term server list would put it to the side but now if I need one is this environment I don't want to think about it and we know hybrid is a reality but there's this big disconnect as to what kind of developer are you or you a DevOps person that came from an infrastructure background or are you just building apps today yeah yeah yeah we're definitely seeing that from our customers right so one thing that we hear all the time is developers don't want to just not think about infrastructure they actually want the managed service and the platform they're building on to think about the infrastructure and optimize it for them so it's not this program will infrastructure it it's cloud run programming the infrastructure for you so you don't have to do it and I think increasingly you're gonna see products like cloud run and anthos and cloud code let developers focus just on code because that's what they want to do right I don't ever seen a developer say I really want to write a Yama file or I want to set up more configuration parameters right so I think we're gonna get to the place where you have developers being able to focus on cold and all of the rest of this being taken care of by platforms like code and run and anthos automation becomes key I mean Jennifer Lynn's demo I thought was very game-changing because she made the comment developers can focus on their code and agility not access permissions and all the configuration management that goes on under the you guys gonna provide that in an automatic programmable way we're gonna believe he is and she kind of teased out service missions so service missions kind of point in the future which is app developers are gonna still need to be aware of maybe not aware of what cloud run how to manage those sirs as they come stand up and get pulled down dynamically yeah how do you view that because this has become a gonna become complex is that gonna be automated is that where cloud run comes in you expand on this whole impact of service meshes because that's the next level that's right that's right so if you think about key native it's built on kubernetes and it forms the kind of triad with sto as well right and what a product like cloud run does is it lets you not have to think about that because at the end of the day we don't want developers to have to think about K native what cloud run is it takes care of the K native portability and compatibility for you and all you do is focus on the code itself right so ultimately we want developers to focus on their applications but I will say this right we do care about another important constituent which is all of those folks who've already got an apps built out there can those workloads be serviced as well and that's part of the problem we're trying to solve it that's an operational thing all right so let's take a step back here so server list actually fanfare has been great we're seeing a lot of traction people are enamored by it because functions as a service has been very compelling whether it's retail managing you know that spiked loads and becomes we see some some use cases where it's like you know really an amazing thing where is it limiting what is the next level growth for server list where do you see you mention workloads and we see people deploying functions and being happy with it are there limitations with serverless how does it go to the next level can you take a minute to describe the current state of server lists and what's coming around the corner now so great question the first thing I'll say is that there's a ton of developers who come up to us every day and tell us cloud functions is awesome right and they really like functions as a service they like the event-driven approach to it they like the service full approach but several is provides love the programming model that's great but there's an another large contingent of developers who tell us look this is super constraining for what I want to do I don't get to choose the libraries I want you're forcing me into a particular programming model can you give me more flexibility and what they see every day is the flexibility that containers provide especially on kubernetes right and what we've tried to do with cloud run is try to bridge those worlds where you get all of the flexibility that you want right that you get with containers but then combine it with what what you really want with the operational model which is service right so you pay only for what you use and of course you get the agility of service as well now one thing that we've noticed heard some great stories about this is a customer of ours Veolia which is one of the early adopters of cloud run and they've been partnering with us we thank them for it they are running a complex workload you talked about retail what Veolia does is they're large French multinational they do energy water and environmental services these are things that need to be highly reliable very complex and these are workloads that have existed for ages right and what viola is doing is using cloud run to run that complex workload but in a service in a service full way running in a service fashion all right take a minute explain what's a complex workload for your definition what is a simple workload because guys again we love functions Stu and I always talk about how great it is but what's that what's the D mark line when when does something become complex by your standards where you guys are addressing they could think describe the characteristics of a complex workload so the first thing is does the workload require flexibility right meaning are their custom workloads sometimes even legacies C++ or C applications do they need to pull that functionality in as well right do they need to pull random artifacts from across the enterprise to combine it and sometimes these are things that have been built over 20 years ago they're really critical mission critical pieces of software that need to be able to trigger and run right and can we actually take that flexibility but also combine in with a highly reliable environment right so were close like New Orleans there is no downtime right they need to be up 24 by 7 for 365 days of the year right so that flexibility plus that level of reliability is what we look at when we look at complexes so you're getting into complex systems where you got some code may be written in a mainframe COBOL in C++ we mentioned that was my jamm what kind of old dating myself but that was state-of-the-art back in the 90s so I'm running an agile job maybe of standing up cloud native but I need a use software and data from a system that's where is that where the container piece comes that ku burning it on either kubernetes but cloud run also supports docker so let's say you're running it in a docker container all you need is a docker container image and we can host that workload on program yeah Polly help us understand where where Google kind of what what's the same one what's different compared to the other service offerings out there just what I've heard feedback the last year or two is you know the great thing about server list is it's really easy to get started I've talked to marketing people that have no coding background that you know can get off and running it but doing complex mission-critical stuff yeah like we understand you know there is no magic wand NIT no silver bullet to make it easy but you know what do you see as Google's role in in this broader marketplace and you know where does open-source fit into that too yeah yeah so first I'll start off by saying there's a whole host of functions that are running on cloud functions which are relatively lightweight simple targeted event-driven functions those work great where we see us really making a difference for our customers is in two ways the first is get these more complex workloads that are currently running in a container whether it's a docker container our and or on gke for that matter and bring the agility of service to those workloads so it's the first thing it's something that we think is very unique because combining containers with serverless the second bit really is the open approach we've taken right built on top of K native key native as you know has a number of partners so one of the cool demos that you'll see during during Google Cloud next is you'll see a workload being shifted from cloud run on gke to the IBM cloud IBM is one of our partners 4k native without a single line of code and that flexibility is something that I think customers really decided talk about the business pen and some of the benefits at the business level in a developer level at the operations level can you hit those three points yeah of serverless silikal server less on those three sectors what's the benefits yep so we talked about the benefits for developers for developers it's simply about agility focus on your own code don't worry about Gamal don't worry about ki native you don't have to worry about any of that we'll take care of it for you the second benefit that I'll talk about is again this is just a benefit for the CIO which is hey we're gonna give you the flexibility and the openness so you can have portability of your workloads across whatever and why are you environment you want whether it's on tram or in a cloud whether it's Google or another cloud that's the second benefit the third bit is all of the operational benefits of service one of the things you'll see us do and continue to commit to do is we'll bill you to the hundredth of a millisecond right and so you'll continue to get that with all of the resiliency you expect of Google infrastructure security also pretty much baked in as well security is big then there's a fully managed offering from Google and so you'll get security compliance policies all Big Data of course we watched the keynote and we watch every word from Koreans giving Diane green a little tip of the hat which was nice signal a lot of class a great respect for that but jennifer lynn said something i want to get your reaction to she was kind of talking about her thing doing a great demo he changing and when she said this would allow you to negotiate better contracts okay that might have been a slip of the tongue your reaction that that implied to me I took that and say whoa that means leverage shifts to the customer your thoughts and that kind of maybe a slip of the tongue but if you're saying that I couldn't have options and choice yes Janice pardon this is what customers want and at Google what we're focused on is giving customers what they want and one of the things that customers are worried about today is lock-in and especially in the server this area because the current offerings are so proprietary customers are worried about it because they want server lists for all the benefits offers that we talked about here but they do want that flexibility and that's what we negotiate actually we know Oracle is very strict on their cloud this is going to give customers the choice is the saying that's whoa you want a license renewal yeah that's what you're getting out here so Polly you talked about choice and flexibility you know kubernetes gives some of that concern with serverless is if I look at a sure if I look at AWS if I look at Kay native you know those three aren't the same I talked there there's a small start-up called trigger mesh that's getting Kay native to work with AWS lambda but do you see a future is there you know I've talked to the CMC F I've looked at some of the various pieces that you know serverless isn't just something that I'm baked into a cloud yeah look I think we've seen extraordinary momentum around Kay native it's very similar to what we had seen when in the early days of kubernetes this huge amount of ecosystem interest and so we'll see continued innovation where you'll see work load portability come to service and I'm confident in that because of all of the momentum we were seeing around Canada so we're committed at Google to K native and its success so you'll see us continue to innovate yeah talk about open source open source becomes a very strategic part you can Shin kubernetes which you guys were the that have the DNA the founding fathers of kubernetes now teams on the team went to vmware someone have Microsoft some stay within Google containers certainly we see what you guys have done when four against four J but open source still this fear of open source I mean I don't mean it in a way that it's going to be inhibited and primitive but support making sure s LA's work latency microservice is going to be involved you mentioned k- yeah so as open source accelerates the time then value for the code that also triggers this op side of the serviceability and reliability and support what's your thoughts on that how are you guys how do you see the industry supporting that that critical piece of the puzzle yeah could not be more critical right for customers to be able to adopt this because the number one thing that we need to do for customers is give them a managed offering that lets them not have to worry about security lets them not have to worry about compliance lets them not have to worry about policies or identity etc right bake all of that into the managed service and then the second operational bit is which is as important this goes to what Thomas talked about at the very end of his keynote which is the open source announcement is we want to make it simple for customers to adopt it will be supported by Google and the partner you'll get unified billing unified support and one person to call when you have a problem yeah Polly we're at an interesting point in open source today because they're they want to get your opinion as a product person and your relationship with open source because you know there's a certain cloud out there it's they're gonna give you open source as a managed service but you have some of the companies that are making like open source databases changing their policies to try to fight against just being you know taken over by somehow the big players how does Google react to that yeah for us the approach is all about partnership because we think together we can better serve customers needs and best serve them and so our approach has always been about partnership so whether it's kubernetes or key native or the larger manage store manager open source offerings that we talked about earlier in the keynote we want to bring all of these together so we can serve customers so you're gonna see us continue to like support the open source equals because we believe that innovation is absolutely critical to helping our customers really start innovated in be agile final question I know we're tight on time I want to get this in because you know I see a lot of positive I've come out of the show there's been some critical analysis around you've got to build up salespeople and all the field stuff which is you guys are well aware of but one of the things that was kind of teased out in the open source announcement was the role of Google having their own ecosystem Asli the C & C has been a big tailwind for Google you guys been a big part of that ecosystem as a cloud commercial provider and with these kinds of server list you're going to have an ecosystem starting to develop kind of a thousand flowers blooming pun intended so how do you see that in your area because this is going to be super important partnering ecosystem support yeah which is you know developer traction distribution of software integration opportunities that's why in monetization all kind of come together your thoughts huge hugely critical for us and that's something that we've been focused on we have a rich ecosystem of partners for service we're gonna continue to build it out across all of the different pieces you need one of the things we didn't talk much about was our entire operational stack monitoring logging all of those pieces right we need to bring all of those together along with all of our partners we have a big partnership with the likes of data dog right number of others so we're gonna continue to partner with the entire ecosystem so we can go solve the problems that they have are you guys gonna show them the white space where they can play is gonna be part of the strategy yeah so it's gonna be across the board you'll see us continue to support the key native ecosystem tremendously and like lean into that and we're already excited to see all the different offerings that are exist on key native same thing with kubernetes we're gonna continue to like press hard we've got on the operational side we've got an offering called open census it's got lots of traction again just open monitoring of applications so we're gonna continue to do that across the board yeah probably great to have you on vice president of product and design got the keys to the kingdom right here he's the who's running the show for the server list really the key part of how kubernetes really intersects old and new to create the next generation applications thanks for joining us and sharing the insight I'm Jeff forest do many men here live coverage Google next more coverage after this short break

>> Live from Orlando, Florida its theCUBE covering Enterprise Connect 2019. Brought to you by Five9. >> Hello from Orlando, Lisa Martin with Stu Miniman theCUBE. We are live, day three at Enterprise Connect 2019. We have been in Five9's booth all week and we're very excited to welcome to the program for the first time Harry Moseley the CIO of Zoom Video Communications. Harry thanks so much for joining Stu and me on The CUBE today. >> Lisa, Stu its a pleasure to be here, thank you for having me. >> And you're a hall of famer, you have been inducted into the CIO Magazine's hall of fame and recognized as one of the world's top 100 CIO's be Computer World >> Yes that's right >> So we're in the presence of a VIP >> (chuckles) Well thank you for that it's, as I say its all credit back to the wonderful people that have supported me throughout my career. And I've worked with some amazing people and leaders and, who have supported me and the visions that I've created for their organizations. And so, I understand its about me but it's also about the great teams that I've worked with in my past. I can't make this stuff up, yep. >> Harry, we love talking to CIO's especially one with such a distinguished career as yours 'cause the role of CIO has gone through a lot of changes. IT has gone through a lot of changes. You know we've been doing this program for nine years. Remember reading Nick Carr's IT, does IT matter? And you know, we believe IT matters more than ever Not just IT, the business, the relationship maybe give us a little more of your view point as to the role of the CIO and technology, at a show like this. We hear about the CMO and the business and IT all working together. >> Yeah so its actually, in my opinion, there's never been a better time to be a CIO, irrespective of the company you are in, whether its a tech company like where I'm, you know Zoom Video Communications or any one of the prior companies I worked for, professional services, financial services. But even when you think about it like trucking, You think about trucking as an industry, you think about trucking as a company, its like it was a very sort of brick and mortars? But now its all about digital, right? A friend of mine runs a shipping container company and to think that they load five miles of wagons every day. And so I said to him, "how long does it take to load a wagon on a truck?" "It takes four minutes, and you know what Harry, "we're working that down to three. "And that'll increase our revenue by 20 to 25 percent.' And so its just fantastic. And the pace of change, you know it's just growing exponentially. It's just fascinating, the things that we can actually do today we only dreamed about them a year ago. And you think about it sort of' I can't wait to be back here next year, 'cause we're going to just lift the roof off this place in terms of the capabilities. And so its fantastic, yeah it's just absolutely fantastic. >> So looking at, a lot of us know Zoom for video conferencing and different things like that, but you said something very interesting in your fireside chat this morning that I hadn't thought about, and that is when, either going from audio to video, when you're on a video chat you really can't or shouldn't multi-task. So in terms of capturing peoples attention, enabling meetings to happen maybe more on time, faster, more productive. Thought that was an interesting realization, I thought, you're right. >> It just clicks, it just works. You know mobile, you know when I go back to my you know sort of' going back and again, thank you for the recognition from the key note. But when I go back earlier in my career it's like dialing that number, dialing that ten digit number, misdialing that number, what happened? I got to' hang up, I got to' get a dial tone, I got to' dial the numbers again. Now I'm like two minutes late and I know I'm late more often than I'd like, but when its late because of something like that, that's frustrating. That's really frustrating. And so the notion that you can just click on your mobile device, you can click on your laptop, I have no stress anymore, in joining meetings anywhere. I love telling the story about how I had a client meeting, I was in O'Hare Airport and I joined the client prospect meeting. I joined the prospect meeting on my phone using the free wifi service at O'Hare Airport. Put up my virtual background on my phone I just showed you this Stu, with our logo shared the content off of my phone 18 minutes into this 30 minutes call, the person I was talking to, the CIO for this firm called a halt to the meeting. This is what exactly what happened. Enough, I've heard enough. (announcement in background) >> Keep going. >> Keep going, okay. Enough, I didn't know what enough meant. And so I was a little spooked by that if you will. He goes, "you're on a phone, you're in O'Hare Airport, "you've got a virtual background, "you're sharing content, its all flawless. "Its like this is an amazing experience "that we can't get from all the technology "investment we've done in this space "for our company. "So guys, enough. "We're starting a proof of concept on Monday. "No more discussions about it. "Harry, looking forward to being a business partner." >> Does it get better than that? >> It doesn't get better than that. Its like you know, you hop through security, you get on a plane, and its cruisin' all the way home. >> Yeah I mean Harry, I do have to say, you know disclaimer, we are Zoom customers I'm actually a Zoom admin and its that simplicity that you've built into it is the experience, makes it easy. >> And then when you, and Stu, sorry to interrupt you but I got really excited about this stuff as you can tell. But, and then you look at the enterprise. So you're admin? You get into the enterprise management portal and its like Stu, I had a really bad experience. Oh let me look that up, oh yeah, okay. Where were you? You know, I was in outer Mongolia Ah okay, about five minutes into the call you had some packet loss, its like yeah it wasn't. But it still maintains the connection, right? So you can actually, so our Enterprise Management Portal is awesome. >> Yeah so that actually where I was going with the question, is you know I remember back, I actually worked for Lucent right after they spun out from AT&T. And we had videos talking about pervasive video everywhere, in my home in the business. Feels like we're almost there but still even when I have a team get together my folks that live in Silicon Valley, their connectivity's awful. You know when they have their, and its like oh well my computer or my phone don't have the cycles to be able to run. Maybe we have to turn off some of the video Are we getting there, will 5G solve some of these issues? Will the next generation of phones and computers keep up with it? Because it's, I'm sure you can guess we're big fans of video. It's a lot of what we do. >> Because video is the new voice, right. We like video. If I can only hear you and I can't see you, then when I make a statement I can't see you nodding. If I say something you like, you nod. So we get that concurrency of the experience Again it comes back Stu, where were we a year ago? The capabilities we had, where will we be a year from today? Whether its AI, whether its the power in the device in front of us whether its the network, you know, 5G is becoming a reality. It's going to take some time to get there but you've got sort of great technologies and capabilities, that you know, you look at the introduction of our real-time transcription services. I mean how cool is that? I'm sure there's lots of questions, so lots of people would ask about that real-time transcription in terms of, well what's next? I'm not going to talk about what's next. But as they say in life, watch this space. >> Yeah, just you made some announcements at the show with some partners I actually believe Otter AI is one of the ones you mentioned there. I got a demo of their thing, real time, a little bit of AI built in there. Can you talk about some of those partnerships? >> Yeah so we have great, we love our partnerships right? Whether its on the AI space, with Apple and Siri and Amazon and Otter. We also love our partnerships with Questron and Logitek and HP, and Polly of course. Again its the notion of, we have terrific software. You guys realize that, right? Its terrific software, proprietary QOS proprietary capabilities, its like its a fantastic experience every time on our software. These partners have great technologies too. But they're more on the hardware side, we are software engineers at our core. As Andreson said, I think it was about ten years go, "software is the easing thing in the world "so you take terrific software "you imbed it in terrific hardware "with terrific partners and what happens "is you get exceptional experiences." And that's what we want to deliver to people. So its not about the technology, its about the people. Its about making people happy, making easy, taking stress off the table. You go to the meeting, you light it up, you share the content, you record it, you can watch it later, its just terrific. >> So the people, the experiences you about we've been hearing that thematically for the last three days. As we know as consumers, the consumer behavior is driving so much of this change that has to happen, for companies to not just digitally transform, but to be competitive. We're in Five9's booth and they've mentioned they've got five billion minutes of recorded customer conversations. You guys can record, but its not just about the recording of the voice and the video and the transcription. Tell us about what you're doing to enable the context, so that the data and the recordings have much more value. >> Yeah so , I mean its the notion of being able to sort of rewind and replay. I'll give you another example if I may. Coming out of an office in Palo Alto jumped in the Uber, going back to San Jose for a client meeting. I'm a New Yorker as we talked about a few minutes ago and, I don't know the traffic patterns in Southern, in the Valley. And its about 5:00 o'clock, 5:15. San Jose meetings 5:45. Normally it would be fine, but its rush hour, what do I know about rush hour? I know a lot more now than then. I realize I'm not going to be able to make it on time. Put up the client logo, virtual background on the phone, in the Uber, client gets on the call, Harry where are you? I'm in the back of an Uber. Again, the same sort of experience. Then he asks the question, "well with this recording capability, "can I watch it at 35,000 feet?" Of course you can. And that was it. That was the magic moment for this particular client, because he said "I'm client facing all the time. "I don't get it in time, "I don't always make my management meetings "so I won't have to ask my colleagues what happened "and get their interpretation of the meeting. "I can actually watch the meeting "when I'm at 35,000 feet on a plane, going to Europe." So that's what this is all about. >> Alright, well Harry obviously this space excites you a bunch. Can you bring us back a little bit? This brought you out of retirement and the chase, the space is changing so fast. We come a year from now, what kind of things do we think we'll be talking about, and what's going to keep you excited going forward? >> So lets talk about the first part first and then sort of' break it into two. So yes I had a fantastic career and I retired and so when I met Eric and I met the leadership team at Zoom and I dug into the technology and I understood sort of' A, the culture of the company which is amazing. When I understood the product capability and how this was built as video first, and how we would have this maniacal focus if you will on sort of being a software company at our core. And how it was all about the people. That was sort of a very big part of my decision. So that was one. Two is, look we have a labor shortage right? We can't hire enough people, we can't hire the people, we have more jobs than we have people. So and so, retaining talent is really important. Giving them the technology and the studies that have been done, if you make an investment in the technology, that helps with retention. That helps with profit. It helps with, product innovation. So investment in the people. And the ability to collaborate. It's very hard to work if you don't collaborate, right? It just makes it really, very lumpy if you will. So the ability to collaborate locally, nationally, and globally, and people say, well what's collaborating locally? It's kind of like we can just walk down the corridor. Yeah, well if you're in two different buildings how do you get there? And then it gives us, a foot of snow between you, its makes it really hard. So collaborating locally, nationally, and globally is super important. So you put all that together that was the, what convinced me to say okay you know what, retirement, we're just going to put a pause button on that. And we're going to gave some fun over here. And that really has been, so I've, over a year now and its been absolutely amazing. So yes, big advances. What's in the the future? I think the future, you know there's been a lot of discussion around AI. We hear that its like, all the time. And we've seen from a variety of different providers this week in terms of their, their thoughts around how they're going to leverage AI. Its not about the technology, its about the end of the its about the user experience. And you look at the things that we started to do, we talked about real-time transcriptions a few moments ago, you look at the partnership that we have with Linkedin where you can hover over the name and their Linkinin profile pops up. You're going to see this, I just see this as an exponential change in these abilities. Because you have these building blocks today that you can grow on an exponential basis. So, the world is our oyster, is how I fundamentally think about it. And the art of the possible is now possible, And so lets, I think the future is going to' be absolutely amazing. Who would have, sorry Lisa, who would have thought a year ago, you could get on a plane using facial recognition? Let me just throw that out there. I mean, that's pretty amazing. Who would have thought a year ago that when you rent a car, you can just look at the camera on the way out and you're approved to go? Who would have thought that? >> So with that speed I'm curious to get your take on how Zoom is facilitating adoption. You mentioned some great customers examples where your engagement with them via Zoom Video Conference basically sold the POC in and of itself, with you at an airport >> That's a great questions. >> I guess O'Hare has pretty good wifi. >> What's that? >> O'Hare has pretty good wifi. >> A little choppy but, but it worked. >> It worked. >> Because of our great software, yeah. >> There you go, but in terms of adoption so as customers understand, alright our consumers are so demanding, we have to be able to react, and facilitate collaboration internally and externally. How, what are some of the tools and the techniques that Zoom delivers to enable those guys and gals to go I get it, I'm going to use it, And I'm actually going to actually use it successfully? >> This is a question, I don't know how many clients, CIOs, CTOs, C suite execs I talk to, and they all say, they all ask me similar sorts of questions. Like we're not a video first culture. Its like video, its kind of like we're a phone culture. And then I, so I throw that right back at them and I say and why is that? Because we don't have a good video platform. Aha. Now, when you have good video, when it just works when its easy, when its seamless, when its platform agnostic. IOS, Andriod, Mac, Windows, Linux, VDI, web. When you have this sort of, this platform when you're agnostic to the platform, and its a consistent high quality experience, you use it. So its the notion of, Lisa, it's the notion of would we rather get into a room and, would we rather get into a room and have a face to face meeting? Absolutely. So why would you get on a call and not like to see the people you're talking to. You like to see the people. Why, because its a video first. >> Unless its just one of those meetings that's on my calender and I didn't want to be there and I'm not going to listen. But I totally agree with you Harry. So, another hot button topic that I think we're at the center of here and that I'm sure you have an opinion on. Remote workers. So we watched some really big companies I think really got back in the dialogue a coupla' years ago when Yahoo was like okay, everybody's got to' come in work for us and we've seen some very large public companies that said you need to be in your workforce. and as I said, I'm sure you've got some pretty strong opinions on this >> I don't know what's going on here, quite honestly Stu but its like I think you're reading my brain because these are things I love talking about. So yeah, its. Sorry repeat the question? >> Remote workers. >> Remote workers, yeah. So first of all, I was at an event recently we talked about remote work. We didn't like the term. Its a distributed workforce. >> Yes. Because if you say you're a remote worker its kind like, that doesn't give you that warm feeling of being part of the organization. So we call it, so we said, we should drop calling people remote workers and we should call them a distributed work force. So that's one. Two is, I'm in New york, I'm in Orlando, I'm in Chicago, I'm in Atlanta, I'm in Denver. I'm on planes, I'm in an Uber. I don't feel disconnected at all. Why? Because I can see my colleagues, and its immersive. They share content with me. I'm walking down Park Avenue and I've got my phone and they're sharing content and I'm zooming in and I can see them and I can hear them and I'm giving feedback and I'm marking up on my phone, as I'm walking. So I don't feel, and then when I go to, its fascinating, and then I go to San Jose and I'm walking around the office and I'm seeing people physically. It doesn't feel like I haven't seen them, its really funny. I was in San Jose last week, Wednesday and Thursday in San Jose, took the red-eye back. Hate the red-eye but, I don't like flying during the day, I think it's inefficient, a waste of time. Took the red-eye back, now I'm on calls Friday morning from my office at home with my green screen, Zoom background and everybody's got, it's like I'm talking to the same people I was talking to yesterday but they were in the flesh, now they're on video. It's like Harry where are you, why didn't you come to the room? Well I'm back in New York. It's just just that simple, yep. >> That simple and really it sounds like Harry, what Zoom is delivering is a cultural transformation for some of these newer or older companies who, there is no reason not to be a video culture. We thank you so much for taking some time >> Thank you, thank you >> To stop by theCUBE and chat with Stu and me about all of the exciting things that brought you back into tech. and I'm excited to dial up how I'm using Zoom. >> Well we can take five minutes after this and I can show you some cool tricks >> Wow, from the CIO himself. Harry Moseley, thank you so much for your time. >> Thank you, thank you >> Great to have you on the program. For Stu Miniman, I'm Lisa Martin and you're watching theCUBE (upbeat tune)