Rod Stuhlmuller & Eric Norman | AWS re:Invent 2022
>>Oh, welcome back to the Cube here at aws Reinvent 22. As we continue our coverage here, the AWS Global Showcase, the Startup Showcase, John Wall is here hosting for the Cube as we've been here all week. Hope you're enjoying our coverage here. This is day three, by the way. We're wrapping it up shortly with us to talk about what's going on in the, kind of the hotel world in it and what's going on in the cloud, especially at I hg is Eric Norman, head of infrastructure, architecture, and innovation at I H G Hotels and Resorts. Eric, good to see you, >>Sir. Oh, thank you. And thank you for inviting me. Yeah, >>You bet. Glad to have you board here on the queue. First time, I think too, by the way, right? >>It is. And can I just tell you who IHG is >>Real quick? Yeah, wait a second. First I want another rest. I got Introduc to Rod Stuller, who is the Vice president and of Solutions marketing at Aviatrix and Rod. Good to see you, sir. Thanks a lot. Now let's talk about I ih. >>Great. Well, IHGs a a hospitality company, it's been around for 200 years, that has 17 brands globally in over a hundred countries. We sleek, you know, up could up to 888,000 people a night. So it's a pretty large company that we compete with, you know, all the hotel companies globally. >>So let's talk about your, your footprint right now in, in terms of what your needs are, because you've mentioned obviously a lot of, you have a lot of customers needs, you have a lot of internal stakeholder needs. Yeah. So just from that perspective, how are you balancing out, you know, the products you wanna launch as opposed to the, on the development side and the maintenance side? >>Yeah, I mean we, we have focused our, our attention to our, our guests and our hotels globally and, and taking technology and from a foundation, getting it at, at the edge so that way the consumer and the hotel owner can deliver a quality product to a guest experience. You know, we've have moved larger, a large deployment of our mission critical applications over the last five years really, of moving into more SaaS and infrastructure like AWS and GCP and, and leveraging their global scale to be able to deliver at the edge or get closer to the edge. And so we've, you know, I'm pretty sure you've seen, you know, kind of people building, you know, mission critical apps. You know, probably in the last three years it's probably escalating and more of like a hockey stick of moving stuff. I'd love to hear what AVIA is seeing. Oh >>Yeah. Now we're, we're seeing that quite a bit, right? As people move into the cloud, it's now business critical applications that are going there. So good enough isn't good enough anymore, right? It has to be, you know, a powerful capability that's business critical, can support that, give people the ability to troubleshoot it when something goes wrong. And then multi-cloud, you mentioned a couple different cloud companies, a lot of enterprises are moving to multiple clouds and you don't want to have to do it differently in every cloud. You want a infrastructure management layer that allows you to do that across >>Clouds. So how do you go about that, you know, deciding what goes where. I mean, it sounds like a simple question, but, but if you are dealing in a lot of different kinds of environments, different needs and different requirements, whatever, you know, how are you sorting out, delegating, you know, you know, you're, you're you're gonna be working here, you're gonna be >>Working there. Yeah. So we built some standards base that says, you know, certain types of apps, you know, transactional base, you know, go to this cloud provider and data analytics that's gonna go to another, another cloud provider based on our decision of key capability, native capability, and, and also coverage. You know, cuz we are in China, right? You know, you know, I, I've gotta be able to get into China and, and build not only a network that can support that, but also business apps locally to meet, compete with compliance, regulatory type activities. I mean, even in, in the US market, I got, you know, California privacy laws, you know, you have globally, you've gotta deal with getting data applications into compliance for those globally, right? >>Yeah. So, so you got that compliance slash governance Yeah. Issue. Huge issue. Yeah. I would think for you, you gotta decide who's gonna get to what when, and also we have to meet certain regulatory standards as you pointed out. And not just there, but you got European footprint, right? I mean, you're global. Yeah. So, so you know, handling that kind of scope or scale, what kind of nightmares or challenges does that provide you and how's Aviatrix helping you solve >>That? Yeah, in the early days, you know, we were using cloud native, you know, constructs for networking and a little bit of a security type angle to it. What we found was, you know, you can't get the automation you need. You can't get the, the scalability, you know, cuz we're, we're trying to shift left our, you know, our DevOps and our ability to deploy infrastructure. Aviatrix had come in and, and provided a, a solution that gets us there quicker than anybody else. It's allow us to, you know, build a mesh network across all our regions globally. I'm able to deploy, you know, new landing zones or, you know, public cloud fairly quickly with my, you know, networking construct. We also, we found that because we are a multi hybrid cloud, we, we introduced on the edge a a new network. We had to introduce a performance hub architecture that's using Equinix that sits in every region in every public cloud and partner. Cuz all our partners, you know, we, we've moved a lot of stuff to sas. You know, Amadeus is our centralized reservation system. That's our key, you know? Sure. You know, reservation tool, it's so sourced out. I need to bring them in and I need to get data that's closer to where, in a region to where it needs the land so I can process it. Right. >>And it's a big world out there too. I mean, you're, you're not in your head Rod. So talk about if you would share some of the, the aviatrix experience in that regard. When you have a client like this that has these, you know, multinational locations and, and yet you're looking for some consistency and some uniformity. You don't, you know, you can't be reinventing the wheel every time something pops up, right? >>Right. No. And then, and it's about agility and speed and, you know, being able to do it with less people than you used to have to do things, right? You, you want to be able to give the developers what they need when they need it. There was a time when people were going around it, swiping their credit card and, and saying, it doesn't give me what I need. And so cloud is supposed to change that. So we're trying to deliver the ability to do that for the developers a lot faster than had been done in the past. But at the same time, giving the enterprise the controls, the security, the compliance that they need. And sometimes those things got in the way, but now we're building systems that allow that to happen at, at the piece that developers needed to happen. >>But what Rod said about, you know, one of the big things you sparked my thinking is it also, you know, building a overlay of the cloud native construct allows for visibility that, you know, you didn't have, you know, from a developer or even a operations day two operations, now you get that visibility into the network space and controls and management of that space a lot easier now, you know? >>Yeah. I mean, business critical applications, right? People, the people, the business does not care about networking, right? They see it as electricity and if it's down somebody else's problem to fix it. But the people who do need to keep it up, they need the telemetry. They need the ability to understand, are we trending in the wrong direction? Should we be doing something so that we don't get to the point where it goes down? And that's the kind of information that we're providing in this multi-cloud environment. You mentioned Equinix, we, we just have a partnership with Equinix where we're extending the cloud operational model that Aviatrix delivers all the way out to Equinix and that global fabric that you're talking about. So this is allowing the, the comp companies to have that visibility, that operational ability all the way globally. >>Yeah. Because you know, when you start building all these clouds now and multi regions, multiple AZs or different cloud providers or SaaS providers, you're moving data all over the place. And if you, if you don't have a single pane of glass to see that entire network and be able to route stuff accordingly, it's gonna be a zoo. It's not gonna >>Work. We were, I was talking earlier with, with another guest and we were just talking about companies in your case, I, I IHG kind of knowing what you have and it's not like such a basic thing he said, but yeah, you'd be surprised how many people don't know what they have. Oh, yeah. And so they're trying to provide that visibility and, and, and awareness. So, so I'm kind of curious because you were just the next interview up, so sorry Ken, but, but do you know what you have, I mean, are you learning what you have or is how do you identify, prioritize? How valuable is this asset as opposed to this can wait? I mean, is that still an ongoing process for >>You? It, it's definitely an ongoing process. I mean, we've done over the last three years of constantly assessing all our inventory of what we have, making sure we have the right mo roadmaps for each of the apps and products that we have. Cause we've turned to more of a product driven organization and a DevOps and we're, we're moving more and more product teams onto that DevOps process. Yep. So we can shift left a lot of the activities that developer in the past had to go over a fence to ask for help and, and, you know, kind of the automation of the network and the security built in allows us to be able to shift that left. >>Did that, I, you were saying too three years, right? You've been on, on this path Yep. Going back then to 2019 right. Pandemic hits, right. The world changes. How has that affected this three year period for you? And where are you in terms of where you expected to be and, and Yep. And then what's your, what are your headlights seeing down the road as to what your, your eventual journey, how you want that to end? >>I probably, the biggest story that we have a success story is when the pandemic did happen, you know, all our call centers, all agents had to go home. We were able within 30 days be able to bring up remote desktops, you know, workspaces an a uws and give access to globally in China and in Singapore and in the Americas. There's >>No small task there, >>That's for sure. So we built a desktop, certified it, and, and agents were able to answer calls for guests, you know, you know, so it was a huge success to us. Sure. It did slow down. I mean, during the pandemic it did slow us down from what gets migrated. You know, our focus is, you know, again, back to what I was saying earlier is around our guests and our loyalty and, you know, how do we give value back to our hotel owners and our guests? >>And how do you measure that? I mean, how do you know that what you're doing is working with, with that key audience? >>We'd measured by, you know, one occupa >>There so many, how many people do we have in the rooms? Right? But in terms of the interface, in terms of the effectiveness, the applications, in terms of what you're offering. Yeah. >>It gets back to uptime of our systems and you know, being able to deploy an application in multiple regions elevates the availability of the product to our guest. You know, the longer I'm up, the more revenue I can produce. Right. So, you know, so we, we try to, you know, we measure also guest satisfaction at the properties, you know, them using our tech and that kind of stuff to >>Be so you surveying just to find out what, how they feel about, so some, >>Cause we have a lot of tech inside of our hotels that allow for, we have ISG connect, which allows for people to go from one hotel another and not ask for passwords and, you know, that kind of stuff. >>That would not be made by the way. I'd be begging for help. Let's talk about skills, because I hear that a lot. Talk a lot about that this week. Hearing that, that, you know, the advancement of knowledge is obviously a very powerful thing, but it's also a bit of a shortcoming right now in terms of, of having a need for skills and not having that kind of firepower horsepower on your bench. What, what do you see in that regard? And, and first off, what did you see about it? And then I'll follow >>Up with Yeah, I mean, over our journey, it started off where you didn't have the skills, you know, you didn't have the skill from an operations engineering architecture. So we went on a, you know, you know, how do we build training programs? How do we get, you know, tools to, to either virtual training, bringing teachers, we built, you know, daily, our weekly calls where we bring our experts from our vendors in there to be able to ask questions to help engineering people or architecture people or operations to ask questions and get answers. You know, we, we've been on a role of, you know, upscaling over the last three years and we continue to drive that, you know, we have lunch and learns that we bring people to. Yep. You know, and, and we, and we, we ta tailor the, the content for that training based on what we are consuming and what we're using as opposed to just a, you know, a broad stroke of, of public cloud or, it's >>Almost like you don't have to be holistic about it. You just need to, what do you need to know to >>Make >>Them successful, to be better at what you're doing here? Right. Sure. >>And that's been huge. And, >>And yeah, we, and we have a program called ace, which is AVIATRIX certified engineer. And there's a bunch of different types of classes. So if you're a networking person in the past it's like A C C I E, but we have about 18,000 people over the last three years who have gone through that training. One of them. One of them, right? Is that right? Yeah. Yeah. And, and this is not necessarily about aviatrix. What we're doing is trying to give multi-cloud, you know, networking expertise because a lot of the people that we're talking about are coming from the data center world. And networking is so different in the cloud. We're helping them understand it's not as scary as they might think. Right. If your whole career has been networking in the data center and all of a sudden there's this cloud thing that you don't really understand, you need somebody to help you sort of get there. And we're doing that in a multi-cloud way. And we have all kinds of different levels to teach people how to do, do infrastructure as code. That's another thing, you know, data center guys, they never did infrastructure as code. It was, you had to bolt it in and plug stuff in. Right. But now things are being done much faster with infrastructure as code. And we're teaching people how >>To do that. Yeah. I mean, yesterday, one of the keynotes is about the partner in the, the marketplace. And they use the image imagery of, of marathon runner, you know, a marathon runner. Yeah. You could do a marathon by yourself, but if you want to improve and become a, a great marathon runner, you need a coach, you need nutritionist, you need people running with you to, to make that engine go faster a little bit. Yeah, exactly. And you know, having a partner like Aviatrix helps you know the team to be successful. >>Well, it is, it is a marathon, not a sprint. That's for sure. And you've been on this kind of three year jog. You might feel like you've been running a marathon a little bit, but it sounds like you're really off to a great start and, and have a pretty good partnership here. So thank you. Congratulations on that, Eric. Thank you for being with us. And Rod, same to you. Thank you. Appreciate the time here on the AWS Global Showcase. I'm John Wal, you're watching The Cube. We're out in Las Vegas and of course the cube, as you well know, is the leader in high tech coverage.
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the AWS Global Showcase, the Startup Showcase, John Wall is here hosting for And thank you for inviting me. Glad to have you board here on the queue. And can I just tell you who IHG is I got Introduc to Rod Stuller, who is the Vice So it's a pretty large company that we compete with, you know, out, you know, the products you wanna launch as opposed to the, on the development side and the maintenance side? And so we've, you know, I'm pretty sure you've seen, you know, kind of people building, It has to be, you know, a powerful capability that's business critical, can support that, whatever, you know, how are you sorting out, delegating, you know, I mean, even in, in the US market, I got, you know, California privacy laws, So, so you know, handling that kind of scope Yeah, in the early days, you know, we were using cloud native, you know, constructs for networking You don't, you know, you can't be reinventing the wheel every you know, being able to do it with less people than you used to have to do things, They need the ability to understand, are we trending data all over the place. up, so sorry Ken, but, but do you know what you have, I mean, are you learning what you have you know, kind of the automation of the network and the security built in allows us to be able to shift And where are you in terms of where you expected to be and, and Yep. you know, all our call centers, all agents had to go home. You know, our focus is, you know, again, back to what I was saying earlier But in terms of the interface, in terms of the effectiveness, the applications, It gets back to uptime of our systems and you know, being able to deploy an application in multiple and, you know, that kind of stuff. you know, the advancement of knowledge is obviously a very powerful thing, but it's also a bit of a shortcoming So we went on a, you know, you know, how do we build training programs? You just need to, what do you need to know to Them successful, to be better at what you're doing here? And that's been huge. trying to give multi-cloud, you know, networking expertise because a lot of the people that we're And you know, We're out in Las Vegas and of course the cube, as you well know,
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Eric Feagler & Jimmy Nannos & Jeff Grimes, AWS | AWS re:Invent 2022
(bright upbeat music) >> Good morning fellow cloud community nerds and welcome back to theCube's live coverage of AWS re:Invent, we're here in fabulous Las Vegas, Nevada. You can tell by my sequence. My name's Savannah Peterson and I'm delighted to be here with theCUBE. Joining me this morning is a packed house. We have three fabulous guests from AWS's global startup program. Immediately to my right is Eric. Eric, welcome to the show. >> Thank you. >> We've also got Jimmy and Jeff. Before we get into the questions, how does it feel? This is kind of a show off moment for you all. Is it exciting to be back on the show floor? >> Always, I mean, you live for this event, right? I mean, we've got 50,000. >> You live for this? >> Yeah, I mean, 50,000 customers. Like we really appreciate the fact that time, money and resources they spend to be here. So, yeah, I love it. >> Savanna: Yeah, fantastic. >> Yeah, everyone in the same place at the same time, energy is just pretty special, so, it's fun. >> It is special. And Jimmy, I know you joined the program during the pandemic. This is probably the largest scale event you've been at with AWS. >> First time at re:Invent. >> Welcome >> (mumbles) Customers, massive. And I love seeing some of the startups that I partner with directly behind me here from theCUBE set as well. >> Yeah, it's fantastic. First time on theCUBE, welcome. >> Jimmy: Thank you. >> We hope to have you back. >> Jimmy: Proud to be here. >> Jimmy, I'm going to keep it on you to get us started. So, just in case someone hasn't heard of the global startup program with AWS. Give us the lay of the land. >> Sure, so flagship program at AWS. We partner with venture backed, product market fit B2B startups that are building on AWS. So, we have three core pillars. We help them co-built, co-market, and co-sell. Really trying to help them accelerate their cloud journey and get new customers build with best practices while helping them grow. >> Savanna: Yeah, Jeff, anything to add there? >> Yeah, I would say we try our best to find the best technology out there that our customers are demanding today. And basically, give them a fast track to the top resources we have to offer to help them grow their business. >> Yeah, and not a casual offering there at AWS. I just want to call out some stats so everyone knows just how many amazing startups and businesses that you touch. We've talked a lot about unicorns here on the show, and one of Adam's quotes from the keynote was, "Of the 1200 global unicorns, 83% run on AWS." So, at what stage are most companies trying to come and partner with you? And Eric we'll go to you for that. >> Yeah, so I run the North American startup team and our mission is to get and support startups as early as inception as possible, right? And so we've got kind of three, think about three legs of stool. We've got our business development team who works really closely with everything from seed, angel investors, incubators, accelerators, top tier VCs. And then we've got a sales team, we've got a BD team. And so really, like we're even looking before customers start even building or billing, we want to find those stealth startups, help them understand kind of product, where they fit within AWS, help them understand kind of how we can support them. And then as they start to build, then we've got a commercial team of solution architects and sales professionals that work with them. So, we actually match that life cycle all the way through. >> That's awesome. So, you are looking at seed, stealth. So, if I'm a founder listening right now, it doesn't matter what stage I'm at. >> No, I mean, really we want to get, and so we have credit programs, we have enablement programs, focus everything from very beginning to hyper scale. And that's kind of how we think about it. >> That's pretty awesome. So Jeff, what are the keys to success for a startup in working with you all? >> Yeah, good question. Highly differentiated technology is absolutely critical, right? There's a lot of startups out there but finding those that have differentiated technology that meets the demands of AWS customers, by far the biggest piece right there. And then it's all about figuring out how to lean into the partnership and really embrace what Jimmy said. How do you do the co build, the co-marketing, co-sell to put the full package together to make sure that your software's going to have the greatest visibility with our customers out there. >> Yeah, I love that. Jimmy, how do you charm them? What do the startups see in working with AWS? (indistinct) >> But that aside, Jeff just alluded to it. It's that better together story and it takes a lot of buy-in from the partner to get started. It is what we say, a partner driven flywheel. And the successful partners that I work with understand that and they're committing the resources to the relationship because we manage thousands and thousands of startups and there's thousands listed on Marketplace. And then within our co-sell ISV Accelerate program, there's hundreds of startups. So startups have to, one, differentiate themselves with their technology, but then two, be able to lean in to do the tactical engagement that myself and my PDM peers help them manage. >> Awesome, yeah. So Eric. >> Yes. >> Let's say I talk to a lot of founders because I do, and how would I pitch an AWS partnership through the global startup program to them? >> Yeah, well, so this... >> Give me my sound back. >> Yeah, yeah, look for us, like it's all about scaling your business, right? And so my team, and we have a partnership. I run the North American startup team, they run the global startup program, okay? So what my job is initially is to help them build up their services and their programs and products. And then as they get to product market fit, and we see synergy with selling with Amazon, the whole idea is to lead them into the go-to market programs, right? And so really for us, that pitch is this, simply put, we're going to help you extend your reach, right? We're going to take what you know about your service and having product market fit understanding your sales cycle, understanding your customer and your value, and then we're going to amplify that voice. >> Sounds good to me, I'm sold. I like that, I mean, I doubt there's too many companies with as much reach as you have. Let's dig in there a little bit. So, how much is the concentration of the portfolio in North America versus globally? I know you've got your fingers all over the place. >> Jimmy: Yeah. >> Go for it, Jeff. >> Jimmy: Well, yeah, you start and I'll... >> On the partnership side, it's pretty balanced between North America and AMEA and APJ, et cetera, but the type of partners is very different, right? So North America, we have a high focus on infrastructure led partners, right? Where that might be a little different in other regions internationally. >> Yeah, so I have North America, I have a peer that has AMEA, a peer that has Latin America and a peer that has APJ. And so, we have the startup team which is global, and we break it up regionally, and then the global startup program, which is partnership around APN, Amazon Partner Network, is also global. So like, we work in concert, they have folks married up to our team in each region. >> Savannah, what I'm hearing is you want do a global startup showcase? >> Yeah. (indistinct) >> We're happy to sponsor. >> Are you reading my mind? We are very aligned, Jimmy. >> I love it, awesome. >> I'm going to ask you a question, since you obviously are in sync with me all ready. You guys see what you mentioned, 50,000 startups in the program? 100, 000, how many? >> Well you're talking about for the global startup program, the ISV side? >> Sure, yeah, let's do both the stats actually. >> So, the global startup program's a lot smaller than that, right? So globally, there might be around 1,000 startups that are in the program. >> Savanna: Very elite little spot. >> Now, a lot bigger world on Eric's side. >> Eric: Yeah, globally over 200,000. >> Savanna: Whoa. >> Yeah, I mean, you think about, so just think about the... >> To keep track, those all in your head? >> Yeah, I can't keep track. North America's quite large. Yeah, no, because look, startups are getting created every day, right? And then there's positive exits and negative exits, right? And so, yeah, I mean, it's impressive. And particularly over the last two years, over the last two years are a little bit crazy, bonkers with the money coming. (mumbles) And yet the creation that's going to happen right now in the market disruption is going to mirror what happened in 2008, 2009. And so, the creation is not going to slow down. >> Savanna: No, hopefully not. >> No. >> No, and our momentum, I mean everyone's doing things faster, more data, it's all that we're talking about, do more and make it easier for everybody in the same central location. Jimmy, of those thousand global startups that you're working with, can you tell us some of the trends? >> Yeah, so I think one of the big things, especially, I cover data analytics startups specifically. So, one moving from batch to real time analytics. So, whether that's IOT, gaming, leader boards, querying data where it sits in an AWS data, like companies need to make operational decisions now and not based off of historic data from a week ago or last night or a month ago. So, that's one. And then I'm going to steal one of John's lines, is data is code. That is becoming that base layer that a lot of startups are building off of and operationalizing. So, I think those are the two big things I'm seeing, but would love... >> Curious to both, Jeff, let's go to you next, I'm curious, yeah. >> Yeah, totally. I think from a broader perspective, the days of completely free money and infinite resources are coming to a close, if not already closed. >> We all work with startups, we can go ahead and just talk about all the well is just a little (indistinct)... >> So, I think it's closed, and so because of that, it's how do you deal with a lot? How do you produce the results on the go to market side with fewer resources, right? And so it's incumbent on our team to figure out how to make it an easier, simpler process to partner with AWS, knowing those constraints are very real now. >> Savanna: Yeah. >> Yeah. >> Yeah, and to build on that. I think mid stage, it's all about cash preservation, right? And it's in that runway... >> Especially right now. >> Yeah, and so part of that is getting into the right infrastructure, when you had a lot of people, suddenly you don't have as many people moving into managed services, making sure that you can scale at a cost efficient way versus at any cost. That's kind of the latter stage. Now what's really been fascinating more at the at the early stages, I call it the rise of the AIML native. And so, where you say three years ago, you saw customers bolting on AI, now they're building AI from the start, right? And that's pervasive across every industry, whether it's in FinTech, life sciences, healthcare, climate tech, you're starting to see it all the way across the board. And then of course the other thing is, yeah, the other one is just the rise of just large language models, right? And just, I think there's the hype and there's the promise, but you know, over time, like the amount of customers big and small, whom are used in large language models is pretty fascinating. >> Yeah, you must have fascinating jobs. I mean, genuinely, it's so cool to get to not only see and have your finger on the pulse of what's coming next, essentially that's what startups are, but also be able to support them and to collaborate with them. And it's clear, the commitment to community and to the customers that you're serving. Last question for each of you, and then we're talking about your DJing. >> Oh yeah, I definitely, I want to see that. >> No, we're going to close with that as a little pitch for everyone watching this show. So, we make sure the crowd's just packed for that. This is your show, as you said, you live for this show, love that. >> Yeah. >> Give us your 30 second hot take, most important soundbites, think of this as your thought leadership shining moment. What's the biggest takeaway from the show? Biggest trend, thing that has you most excited? >> Oh, that's a difficult one. There's a lot going on. >> There is a lot going on. I mean, you can say a couple things. I'll allow you more than 30 seconds if you want. >> No, I mean, look, I just think the, well, what's fascinating to me in having this is my third or fourth re:Invent is just the volume of new announcements that come out. It's impressive, right? I mean it's impressive in terms of number of services, but then the depth of those services and the building on, I think it's just really amazing. I think that the trend you're going to continue to see and there's going to be more keynotes tomorrow, so, I can't let anything out. But just the AI, ML, real excited about that, analytic space, serverless, just continue to see the maturation of that space, particularly for startups. I think that to me is what's really exciting. And just seeing folks come together, start exchanging ideas, and I think the last piece I'll do is a pitch for my own team, like we have like 18 different sessions from the North American startup team. And so, I mean, shout out to our solution architects putting those sessions together, geared towards startups for startups, and so, that's probably what I'm most excited about. >> Casual, that was good, and you pitched it in time. I think that was great. >> There you go. >> All right, Jeff, you just had a little practice time while he was going. Let's (indistinct). >> No, so it's just exciting to see all the partners that we support here, so many of them have booths here and are showcasing their technology. And being able to connect them with customers to show how advanced their capabilities are that they're bringing to the table to supplement and compliment all the new capabilities that AWS is launching. So, to be able to see all of that in the same place at the same time and really hear what they need from a partnership perspective, that's what's special for us. >> Savanna: This is special. All right, Jimmy. >> My thoughts on re:Invent or? >> Not DJ yet. >> Not DJ. Not DJ, but I mean, your first re:Invent. Probably your first time getting to interact with a lot of the people that you chat with face to face. How does it feel? What's your hot take? Your look through the crystal ball, if you want to take it farther out in front. >> I think it's finally getting FaceTime with some of the relationships that I've built purely over Chime and virtual calls over the past two years has been incredible. And then secondly, to the technical enablement piece, I can announce this 'cause it was already announced earlier, is AWS Security Lake, one of my partners, Cribl, was actually a launch partner for that service. So, a little too to the Horn for Global Startup program, one of the coolest things at the tactical level as a PDM is working with them throughout the year and my partner solution architect finding these unique alignment opportunities with native AWS services and then seeing it build all the way through fruition at the finish line, announced at re:Invent, their logo up on screen, like that's, I can sleep well tonight. >> Job well done. >> Yeah. >> Yeah. >> That's pretty cool. >> That is cool. >> So, I've already told you before you even got here that you're a DJ and you happen to be DJing at re:Invent. Where can we all go dance and see you? >> So, shout out to Mission Cloud, who has sponsored Tao, Day Beach Club on Wednesday evening. So yes, I do DJ, I appreciate AWS's flexibility work life balance. So, I'll give that plug right here as well. But no, it's something I picked up during COVID, it's a creative outlet for me. And then again, to be able to do it here is just an incredible opportunity. So, Wednesday night I hope to see all theCUBE and everyone that... >> We will definitely be there, be careful what you wish for. >> What's your stage name? >> Oh, stage name, DJ Hot Hands, so, find me on SoundCloud. >> DJ Hot Hands. >> All right, so check out DJ Hot Hands on SoundCloud. And if folks want to learn more about the Global Startup program, where do they go? >> AWS Global Startup Program. We have a website you can easily connect with. All our startups are listed on AWS Marketplace. >> Most of them are Marketplace, you can go to our website, (mumbles) global startup program and yeah, find us there. >> Fantastic. Well, Jeff, Jimmy, Eric, it was an absolute pleasure starting the day. We got startups for breakfast. I love that. And I can't wait to go dance to you tomorrow night or tonight actually. I'm here for the fist bumps. This is awesome. And you all are great. Hope to have you back on theCUBE again very soon and we'll have to coordinate on that global Startup Showcase. >> Jimmy: All right. >> I think it's happening, 2023, get ready folks. >> Jimmy: Here we go. >> Get ready. All right, well, this was our first session here at AWS re:Invent. We are live from Las Vegas, Nevada. My name is Savannah Peterson, we're theCUBE, the leader in high tech reporting. (bright upbeat music)
SUMMARY :
and I'm delighted to be here with theCUBE. Is it exciting to be Always, I mean, you they spend to be here. Yeah, everyone in the And Jimmy, I know you joined the program And I love seeing some of the startups Yeah, it's fantastic. of the global startup program with AWS. So, we have three core pillars. to the top resources we have to offer and businesses that you touch. And then as they start to build, So, you are looking at seed, stealth. and so we have credit programs, to success for a startup that meets the demands of AWS customers, What do the startups from the partner to get started. So Eric. initially is to help them So, how much is the you start and I'll... but the type of partners and a peer that has APJ. Yeah. Are you reading my mind? I'm going to ask you a question, both the stats actually. that are in the program. Yeah, I mean, you think about, And so, the creation is in the same central location. And then I'm going to Jeff, let's go to you are coming to a close, talk about all the well on the go to market side Yeah, and to build on that. Yeah, and so part of that and to collaborate with them. I want to see that. said, you live for this show, What's the biggest takeaway from the show? There's a lot going on. I mean, you can say a couple things. and there's going to be and you pitched it in time. All right, Jeff, you just that they're bringing to the table Savanna: This is special. time getting to interact And then secondly, to the to be DJing at re:Invent. And then again, to be able to do it here be careful what you wish for. so, find me on SoundCloud. about the Global Startup We have a website you you can go to our website, Hope to have you back on I think it's happening, We are live from Las Vegas, Nevada.
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Thomas Cornely Indu Keri Eric Lockard Accelerate Hybrid Cloud with Nutanix & Microsoft
>>Okay, we're back with the hybrid Cloud power panel. I'm Dave Ante, and with me our Eric Lockard, who's the corporate vice president of Microsoft Azure Specialized Thomas Corn's, the senior vice president of products at Nutanix. And Indu Carey, who's the Senior Vice President of engineering, NCI and nnc two at Nutanix. Gentlemen, welcome to the cube. Thanks for coming on. >>It's to be >>Here. Have us, >>Eric, let's, let's start with you. We hear so much about cloud first. What's driving the need for hybrid cloud for organizations today? I mean, I not just ev put everything in the public cloud. >>Yeah, well, I mean the public cloud has a bunch of inherent advantages, right? I mean it's, it has effectively infinite capacity, the ability to, you know, innovate without a lot of upfront costs, you know, regions all over the world. So there is a, a trend towards public cloud, but you know, not everything can go to the cloud, especially right away. There's lots of reasons. Customers want to have assets on premise, you know, data gravity, sovereignty and so on. And so really hybrid is the way to achieve the best of both worlds, really to kind of leverage the assets and investments that customers have on premise, but also take advantage of, of the cloud for bursting or regionality or expansion, especially coming outta the pandemic. We saw a lot of this from work from home and, and video conferencing and so on, driving a lot of cloud adoption. So hybrid is really the way that we see customers achieving the best of both worlds. >>Yeah, it makes sense. I wanna, Thomas, if you could talk a little bit, I don't wanna inundate people with the acronyms, but, but the Nutanix cloud clusters on Azure, what is that? What problems does it solve? Give us some color there please. >>Yeah, there, so, you know, cloud clusters on Azure, which we actually call NC two to make it simple and SONC two on Azure is really our solutions for hybrid cloud, right? And you about hybrid cloud, highly desirable customers want it. They, they know this is the right way to do it for them, given that they wanna have workloads on premises at the edge, any public clouds, but it's complicated. It's hard to do, right? And the first thing that you did with just silos, right? You have different infrastructure that you have to go and deal with. You have different teams, different technologies, different areas of expertise and dealing with different portals, networkings get complicated, security gets complicated. And so you heard me say this already, you know, hybrid can be complex. And so what we've done, we then c to Azure is we make that simple, right? We allow teams to go and basically have a solution that allows you to go and take any application running on premises and move it as is to any Azure region where Ncq is available. Once it's running there, you keep the same operating model, right? And that's, so that's actually super valuable to actually go and do this in a simple fashion, do it faster, and basically do hybrid in a more cost effective fashion, know for all your applications. And that's really what's really special about NC two Azure today. >>So Thomas, just a quick follow up on that. So you're, you're, if I understand you correctly, it's an identical experience. Did I get that right? >>This is, this is the key for us, right? Is when you think you're sending on premises, you are used to way of doing things of how you run your applications, how you operate, how you protect them. And what we do here is we extend the Nutanix operating model two workloads running in Azure using the same core stack that you're running on premises, right? So once you have a cluster deploying C to an Azure, it's gonna look like the same cluster that you might be running at the edge or in your own data center using the same tools you, using the same admin constructs to go protect the workloads, make them highly available, do disaster recovery or secure them. All of that becomes the same. But now you are in Azure, and this is what we've spent a lot of time working with Americanist teams on, is you actually have access now to all of those suites of Azure services in from those workloads. So now you get the best of both world, you know, and we bridge them together and you get seamless access of those services between what you get from Nutanix, what you get from Azure. >>Yeah. And as you alluded to, this is traditionally been non-trivial and people have been looking forward to this for, for quite some time. So Indu, I want to understand from an engineering perspective, your team had to work with the Microsoft team, and I'm sure there was this, this is not just a press releases or a PowerPoint, you had to do some some engineering work. So what specific engineering work did you guys do and what's unique about this relative to other solutions in the marketplace? >>So let me start with what's unique about this, and I think Thomas and Eric both did a really good job of describing that the best way to think about what we are delivering jointly with Microsoft is that it speeds of the journey to the public cloud. You know, one way to think about this is moving to the public cloud is sort of like remodeling your house. And when you start remodeling your house, you know, you find that you start with something and before you know it, you're trying to remodel the entire house. And that's a little bit like what journey to the public cloud sort of starts to look like when you start to refactor applications. Because it wasn't, most of the applications out there today weren't designed for the public cloud to begin with. NC two allows you to flip that on its head and say that take your application as is and then lift and shift it to the public cloud, at which point you start the refactor journey. >>And one of the things that you have done really well with the NC two on Azure is that NC two is not something that sits by Azure side. It's fully integrated into the Azure fabric, especially the software defined network and SDN piece. What that means is that, you know, you don't have to worry about connecting your NC two cluster to Azure to some sort of an net worth pipe. You have direct access to the Azure services from the same application that's now running on an NC two cluster. And that makes your refactoring journey so much easier. Your management plan looks the same, your high performance notes let the NVMe notes, they look the same. And really, I mean, other than the facts that you're doing something in the public cloud, all the nutanix's goodness that you're used to continue to receive that, there is a lot of secret sauce that we have had to develop as part of this journey. >>But if we had to pick one that really stands out, it is how do we take the complexity, the network complexity of a public cloud, in this case Azure, and make it as familiar to Nutanix's customers as the VPC construc, the virtual private cloud construc that allows them to really think of that on-prem networking and the public cloud networking in very similar terms. There's a lot more that's gone on behind the scenes. And by the way, I'll tell you a funny sort of anecdote. My dad used to say when I drew up that, you know, if you really want to grow up, you have to do two things. You have to like build a house and you have to marry your kid off to someone. And I would say our dad a third do a flow development with the public cloud provider of the partner. This has been just an absolute amazing journey with Eric and the Microsoft team, and you're very grateful for their >>Support. I, I need NC two for my house. I live in a house that was built in, it's 1687 and we connect all to new and it's, it is a bolt on, but, but, but, and so, but the secret sauce, I mean there's, there's a lot there, but is it a PAs layer? You didn't just wrap it in a container and shove it into the public cloud, You've done more than that. I'm inferring, >>You know, the, it's actually an infrastructure layer offering on top of fid. You can obviously run various types of platform services. So for example, down the road, if you have a containerized application, you'll actually be able to TA it from OnPrem and run it on C two. But the NC two offer itself, the NCAA offer itself is an infrastructure level offering. And the trick is that the storage that you're used to the high performance storage that you know, define tenants to begin with, the hypervisor that you're used to, the network constructs that you're used to light MI segmentation for security purposes, all of them are available to you on NC two in Azure, the same way that we're used to do on-prem. And furthermore, managing all of that through Prism, which is our management interface and management console also remains the same. That makes your security model easier, that makes your management challenge easier, that makes it much easier for an application person or the IT office to be able to report back to the board that they have started to execute on the cloud mandate and they've done that much faster than they'll be able to otherwise. >>Great. Thank you for helping us understand the plumbing. So now Thomas, maybe we can get to like the customers. What, what are you seeing, what are the use cases that are, that are gonna emerge for the solution? >>Yeah, I mean we've, you know, we've had a solution for a while, you know, this is now new on Azure's gonna extend the reach of the solution and get us closer to the type of use cases that are unique to Azure in terms of those solutions for analytics and so forth. But the kind of key use cases for us, the first one you know, talks about it is a migration. You know, we see customers on that cloud journey. They're looking to go and move applications wholesale from on premises to public cloud. You know, we make this very easy because in the end they take the same concept that are around the application and make them, we make them available Now in the Azure region, you can do this for any applications. There's no change to the application, no networking change. The same IP will work the same whether you're running on premises or in Azure. >>The app stays exactly the same, manage the same way, protected the same way. So that's a big one. And you know, the type of drivers point politically or maybe I wanna go do something different or I wanna go and shut down location on premises, I need to do that with a given timeline. I can now move first and then take care of optimizing the application to take advantage of all that Azure has to offer. So migration and doing that in a simple fashion, in a very fast manner is, is a key use case. Another one, and this is classic for leveraging public cloud force, which are doing on premises, is disaster recovery. And something that we refer to as elastic disaster recovery, being able to go and actually configure a secondary site to protect your on premises workloads. But I think that site sitting in Azure as a small site, just enough to hold the data that you're replicating and then use the fact that you cannot get access to resources on demand in Azure to scale out the environment, feed over workloads, run them with performance, potentially fill them back to on premises and then shrink back the environment in Azure to again, optimize cost and take advantage of elasticity that you get from public cloud models. >>And then the last one, building on top of that is just the fact that you cannot get bursting use cases and maybe running a large environment, typically desktop, you know, VDI environments that we see running on premises and I have, you know, a seasonal requirement to go and actually enable more workers to go get access the same solution. You could do this by sizing for the large burst capacity on premises wasting resources during the rest of the year. What we see customers do is optimize what they're running on premises and get access to resources on demand in Azure and basically move the workload and now basically get combined desktop running on premises desktops running on NC two on Azure, same desktop images, same management, same services, and do that as a burst use case during, say you're a retailer that has to go and take care of your holiday season. You know, great use case that we see over and over again for our customers, right? And pretty much complimenting the notion of, look, I wanna go to desktop as a service, but right now, now I don't want to refactor the entire application stack. I just won't be able to get access to resources on demand in the right place at the right time. >>Makes sense. I mean this is really all about supporting customers', digital transformations. We all talk about how that was accelerated during the pandemic and, but the cloud is a fundamental component of the digital transformations. And Eric, you, you guys have obviously made a commitment between Microsoft and and Nutanix to simplify hybrid cloud and that journey to the cloud. How should customers, you know, measure that? What does success look like? What's the ultimate vision here? >>Well, the ultimate vision is really twofold. I think the one is to, you know, first is really to ease a customer's journey to the cloud to allow them to take advantage of all the benefits to the cloud, but to do so without having to rewrite their applications or retrain their, their administrators and or, or to obviate their investment that they already have in platforms like, like Nutanix. And so the, the work that companies have done together here, you know, first and foremost is really to allow folks to come to the cloud in the way that they want to come to the cloud and take really the best of both worlds, right? Leverage, leverage their investment in the capabilities of the Nutanix platform, but do so in conjunction with the advantages and and capabilities of of Azure, you know. Second, it is really to extend some of the cloud capabilities down onto the on-premise infrastructure. And so with investments that we've done together with Azure arc for example, we're really extending the Azure control plane down onto on-premise Nutanix clusters and bringing the capabilities that that provides to the Nutanix customer as well as various Azure services like our data services and Azure SQL server. So it's really kind of coming at the problem from, from two directions. One is from kind of traditional on-prem up into the cloud, and then the second is kind of from the cloud leveraging the investment customers have in in on-premise hci. >>Got it. Thank you. Okay, last question. Maybe each of you could just give us one key takeaway for our audience today. Maybe we start with with with with Thomas and then Indu and then Eric you can bring us home. >>Sure. So the key takeaway is, you know, you takes cloud clusters on Azure is ngi, you know, this is something that we've had tremendous demand from our customers, both from the Microsoft side and the Nutanix side going, going back years literally, right? People have been wanting to go and see this, this is now live GA open for business and you know, we're ready to go and engage and ready to scale, right? This is our first step in a long journey in a very key partnership for us at Nutanix. >>Great Indu >>In our Dave. In a prior life about seven or eight, eight years ago, I was a part of a team that took a popular patch preparation software and moved it to the public cloud. And that was a journey that took us four years and probably several hundred million dollars. And if we had had NC two then it would've saved us half the money, but more importantly would've gotten there in one third the time. And that's really the value of this. >>Okay. Eric, bring us home please. >>Yeah, I'll just point out like this is not something that's just both on or something. We, we, we started yesterday. This is something the teams, both companies have been working on together for, for years really. And it's, it's a way of, of deeply integrating Nutanix into the Azure Cloud and with the ultimate goal of, of again, providing cloud capabilities to the Nutanix customer in a way that they can, you know, take advantage of the cloud and then compliment those applications over time with additional Azure services like storage, for example. So it really is a great on-ramp to the cloud for, for customers who have significant investments in, in Nutanix clusters on premise, >>Love the co-engineering and the ability to take advantage of those cloud native tools and capabilities, real customer value. Thanks gentlemen. Really appreciate your time. >>Thank >>You. Thank you. Thank you. >>Okay, keep it right there. You're watching. Accelerate hybrid cloud, that journey with Nutanix and Microsoft technology on the cube. You're leader in enterprise and emerging tech coverage >>Organizations are increasingly moving towards a hybrid cloud model that contains a mix of on premises public and private clouds. A recent study confirms 83% of businesses agree that hybrid multi-cloud is the ideal operating model. Despite its many benefits, deploying a hybrid cloud can be challenging, complex, slow and expensive require different skills and tool sets and separate siloed management interfaces. In fact, 87% of surveyed enterprises believe that multi-cloud success will require simplified management of mixed infrastructures >>With Nutanix and Microsoft. Your hybrid cloud gets the best of both worlds. The predictable costs, performance control and data sovereignty of a private cloud and the scalability, cloud services, ease of use and fractional economics of the public cloud. Whatever your use case, Nutanix cloud clusters simplifies IT. Operations is faster and lowers risk for migration projects, lowers cloud TCO and provides investment optimization and offers effortless, limitless scale and flexibility. Choose NC two to accelerate your business in the cloud and achieve true hybrid cloud success. Take a free self-guided 30 minute test drive of the solutions provisioning steps and use cases at nutanix.com/azure td. >>Okay, so we're just wrapping up accelerate hybrid cloud with Nutanix and Microsoft made possible by Nutanix where we just heard how Nutanix is partnering with cloud and software leader Microsoft to enable customers to execute on a true hybrid cloud vision with actionable solutions. We pushed and got the answer that with NC two on Azure, you get the same stack, the same performance, the same networking, the same automation, the same workflows across on-prem and Azure Estates. Realizing the goal of simplifying and extending on-prem workloads to any Azure region to move apps without complicated refactoring and to be able to tap the full complement of native services that are available on Azure. Remember, all these videos are available on demand@thecube.net and you can check out silicon angle.com for all the news related to this announcement and all things enterprise tech. Please go to nutanix.com as of course information about this announcement and the partnership, but there's also a ton of resources to better understand the Nutanix product portfolio. There are white papers, videos, and other valuable content, so check that out. This is Dave Ante for Lisa Martin with the Cube, your leader in enterprise and emerging tech coverage. Thanks for watching the program and we'll see you next time.
SUMMARY :
the senior vice president of products at Nutanix. I mean, I not just ev put everything in the public cloud. I mean it's, it has effectively infinite capacity, the ability to, you know, I wanna, Thomas, if you could talk a little bit, I don't wanna inundate people with the And the first thing that you did with just silos, right? Did I get that right? C to an Azure, it's gonna look like the same cluster that you might be running at the edge this is not just a press releases or a PowerPoint, you had to do some some engineering and shift it to the public cloud, at which point you start the refactor journey. And one of the things that you have done really well with the NC two on Azure is And by the way, I'll tell you a funny sort of anecdote. and shove it into the public cloud, You've done more than that. to the high performance storage that you know, define tenants to begin with, the hypervisor that What, what are you seeing, what are the use cases that are, that are gonna emerge for the solution? the first one you know, talks about it is a migration. And you know, the type of drivers point politically And pretty much complimenting the notion of, look, I wanna go to desktop as a service, during the pandemic and, but the cloud is a fundamental component of the digital transformations. and bringing the capabilities that that provides to the Nutanix customer Maybe each of you could just give us one key takeaway ngi, you know, this is something that we've had tremendous demand from our customers, And that's really the value of this. into the Azure Cloud and with the ultimate goal of, of again, Love the co-engineering and the ability to take advantage of those cloud native Thank you. and Microsoft technology on the cube. of businesses agree that hybrid multi-cloud is the ideal operating model. economics of the public cloud. We pushed and got the answer that with NC two on Azure, you get the
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Eric Herzog, Infinidat | CUBEConversation
>>Hey everyone, welcome to this cube conversation. I'm your host Lisa Martin, and I have the pleasure of welcoming back our most prolific guest on the cube in its history, the CMO of Fin Ad, Eric Herzog. Eric, it's great to see you. Welcome back, >>Lisa. It's great to be here. Love being on the cube. I think this might be number 55 or 56. Been doing 'em a long time with the Cube. You guys are great. >>You, you have, and we always recognize you lately with the Hawaiian shirts. It's your brand that's, that's the Eric Hizo brand. We love it. But I like the pin, the infin nut pin on brand. Thank you. >>Yeah. Oh, gotta be on brand. >>Exactly. So talk about the current IT landscape. So much change we've seen in the last couple of years. Specifically, what are some of the big challenges that you are talking with enterprise customers and cloud service providers? About what, what are some of those major things on their minds? >>So there's a couple things. First of all is obviously with the Rocky economy and even before covid, just for storage in particular, CIOs hate storage. I've been doing this now since 1986. I have never, ever, ever met a CIO at any company I've bid with. And I've been with four of the biggest storage companies on this planet. Never met a cio. Used to be a storage guy. So they know they need it, but boy, they really don't like it. So the storage admins have to manage more and more storage. Exabytes, exabytes, it just ballooning for what a storage admin has to do. Then you then have the covid and is it recession? No. Is it a growth? And then clearly what's happened in the last year with what's going on in Europe and the, is it a recession, the inflation. So they're always looking to, how do we cut money on storage yet still get what we need for our applications, workloads, and use cases. So that's definitely the biggest, the first topic. >>So never met a CIO that was a storage admin or as a fan, but as you point out, they need it. And we've seen needs changing in customer landscapes, especially as the threat landscape has changed so dramatically the last couple of years. Ransomware, you've said it before, I say it too. It's no longer if it's when it's how often. It's the frequency. We've gotta be able to recover. Backups are being targeted. Talk to me about some of, in that landscape, some of the evolutions of customer challenges and maybe those CIOs going, We've gotta make sure that our, our storage data is protected. >>So it's starting to change. However, historically with the cio and then when they started hiring CISOs or security directors, whatever they had, depending on the company size, it was very much about protecting the edge. Okay, if you will, the moat and the wall of the castle. Then it was the network in between. So keep the streets inside the castle clean. Then it was tracking down the bad guy. So if they did get over, the issue is, if I remember correctly, the sheriff of Nottingham never really caught Robinhood. So the problem is the dwell time where the ransomware malware's hidden on storage could be as much as 200 days. So I think they're starting to realize at the security level now, forget, forget the guys on the storage side, the security guys, the cso, the CIO, are starting to realize that if you're gonna have a comprehensive cybersecurity strategy, must include storage. And that is new >>That, well, that's promising then. That's new. I mean obviously promising given the, the challenges and the circumstances. So then from a storage perspective, customers that are in this multi-cloud hybrid cloud environment, you talked about the the edge cloud on-prem. What are some of the key things from a storage perspective that customers have to achieve these days to be secure as data volumes continue to grow and spread? >>So what we've done is implement on both primary storage and secondary storage and technology called infin safe. So Infin Safe has the four legs of the storage cyber security stool. So first of all is creating an air gap. In this case, a logical air gap can be local or remote. We create an immutable snapshot, which means it can't be changed, it can't be altered, so you can't change it. We have a fenced forensic environment to check out the storage because you don't wanna recover. Again, malware and rans square can is hidden. So you could be making amenable snapshots of actually malware, ransomware, and never know you're doing it right. So you have to check it out. Then you need to do a rapid recovery. The most important thing if you have an attack is how fast can you be up and going with recovery? So we have actually instituted now a number of cyber storage security guarantees. >>We will guarantee the SLAs on a, the snapshot is absolutely immutable. So they know that what they're getting is what they were supposed to be getting. And then also we are guaranteeing recovery times on primary storage. We're guaranteeing recovery of under one minute. We'll make the snapshot available under one minute and on secondary storage under 20 minutes. So those are things you gotta look for from a security perspective. And then the other thing you gotta practice, in my world, ransomware, malware, cyber tech is basically a disaster. So yes, you got the hurricane, yes, you got the flood, yes, you got the earthquake. Yes, you got the fire in the building. Yes you got whatever it may be. But if you don't practice malware, ransomware, recoveries and protection, then it might as well be a hurricane or earthquake. It will take your data, >>It will take your data on the numbers of customers that pay ransom is pretty high, isn't it? And and not necessarily able to recover their data. So it's a huge risk. >>So if you think about it, the government documented that last year, roughly $6 trillion was spent either protecting against ransomware and malware or paying ransomware attacks. And there's been several famous ones. There was one in Korea, 72 million ransom. It was one of the Korea's largest companies. So, and those are only the ones that make the news. Most of 'em don't make the news. Right. >>So talk to me then, speaking and making the news. Nobody wants to do that. We, we know every industry is vulnerable to this. Some of the ones that might be more vulnerable, healthcare, government, public sector education. I think the Los Angeles Unified School district was just hit as well in September. They >>Were >>What, talk to me about how infin out is helping customers really dial down the risk when the threat actors are becoming more and more sophisticated? >>Well, there's a couple things. First of all, our infin safe software comes free on our main product. So we have a product called infin Guard for Secondary Storage and it comes for free on that. And then our primary storage product's called the Infin Box. It also comes for free. So they don't have to use it, but we embed it. And then we have reference architectures that we give them our ses, our solutions architects and our technical advisors all up to speed on why they should do it, how they should do it. We have a number of customers doing it. You know, we're heavily concentrated the global Fortune 2000, for example, we publicly announced that 26% of the Fortune 50 use our technology, even though we're a small company. So we go to extra lengths to a B, educated on our own front, our own teams, and then B, make sure they portray that to the end users and our channel partners. But the end users don't pay a dime for the software that does what I just described, it's free, it's included when you get you're Infin box or you're ingar, it's included at no charge. >>That's pretty differentiating from a competitive standpoint. I might, I would guess >>It is. And also the guarantee. So for example, on primary storage, okay, whether you'd put your Oracle or put your SAP or I Mongo or your sequel or your highly transactional workloads, right? Your business finance workload, all your business critical stuff. We are the first and only storage company that offers a primary guarantee on cyber storage resilience. And we offer two of them on primary storage. No other vendor offers a guarantee, which we do on primary storage. Whether you the first and right now as of here we are sitting in the middle of October. We are still the only vendor that offers anything on primary storage from a guaranteed SLA on primary storage for cyber storage resilience. >>Let's talk about those guarantees. Walk me through what you just announced. There's been a a very, a lot of productivity at Infin DAT in 2022. A lot of things that you've announced but on crack some of the things you're announcing. Sure. Talk to me specifically about those guarantees and what's in it for me as a customer. It sounds pretty obvious, but I'd love to hear it from you. >>Okay, so we've done really three different types of guarantees. The first one is we have a hundred percent availability guarantee on our primary storage. And we've actually had that for the last, since 2019. So it's a hundred percent availability. We're guaranteed no downtime, a hundred percent availability, which for our customer base being heavily concentrated, the global Fortune 2000 large government enterprises, big universities and even smaller companies, we do a lot of business with CSPs and MSPs. In fact, at the Flash Memory Summit are Infin Box ssa All Flash was named the best product for hyperscaler deployment. Hyperscaler basically means cloud servers provider. So they need a hundred percent availability. So we have a guarantee on that. Second guarantee we have is a performance guarantee. We'll do an analysis, we look at all their workloads and then we will guarantee in writing what the performance should be based on which, which of our products they want to buy are Infin Box or Infin Box ssa, which is all flash. >>Then we have the third one is all about cyber resilience. So we have two on our Infin box, our Infin box SSA for primary storage, which is a one the immutability of the snapshot and immediately means you can't erase the data. Right? Camp tamper with it. Second one is on the recovery time, which is under a minute. We just announced in the middle of October that we are doing a similar cyber storage resilience guarantee on our ARD secondary product, which is designed for backup recovery, et cetera. We will also offer the immutably snapshot guarantee and also one on the recoverability of that data in under 20 minutes. In fact, we just did a demo at our live launch earlier this week and we demoed 20 petabytes of Veeam backup data recovered in 12 minutes. 12 >>Minutes 2012. >>20 petabytes In >>12 bytes in 12 minutes. Yes. That's massive. That's massively differentiating. But that's essential for customers cuz you know, in terms of backups and protecting the data, it's all about recovery >>A and once they've had the attack, it's how fast you get back online, right? That that's what happens if they've, if they can't stop the attack, can't stop the threat and it happens. They need to get that back as fast as they can. So we have the speed of recovery on primary stores, the first in the industry and we have speed on the backup software and we'll do the same thing for a backup data set recovery as well. Talk >>To me about the, the what's in it for me, For the cloud service providers, they're obviously the ones that you work with are competing with the hyperscalers. How does the guarantees and the differentiators that Fin out is bringing to market? How do you help those cloud SPS dial up their competitiveness against the big cheeses? >>Well, what we do is we provide that underlying infrastructure. We, first of all, we only sell things that are petabyte in scale. That's like always sell. So for example, on our in fitter guard product, the raw capacity is over four petabytes. And the effective capacity, cuz you do data reduction is over 85 petabytes on our newest announced product, on our primary storage product, we now can do up to 17 petabytes of effective capacity in a single rack. So the value to the service rider is they can save on what slots? Power and floor. A greener data center. Yeah, right. Which by the way is not just about environmentals, but guess what? It also translate into operational expense. >>Exactly. CapEx office, >>With a lot of these very large systems that we offer, you can consolidate multiple products from our competitors. So for example, with one of the competitors, we had a deal that we did last quarter 18 competitive arrays into one of ours. So talk about saving, not just on all of the operational expense, including operational manpower, but actually dramatically on the CapEx. In fact, one of our Fortune 500 customers in the telco space over the last five years have told us on CapEx alone, we've saved them $104 million on CapEx by consolidating smaller technology into our larger systems. And one of the key things we do is everything is automated. So we call it autonomous automation use AI based technology. So once you install it, we've got several public references who said, I haven't touched this thing in three or four years. It automatically configures itself. It automatically adjusts to changes in performance and new apps. When I put in point a new app at it automatically. So in the old days the storage admin would optimize performance for a new application. We don't do that, we automatically do it and autonomously the admin doesn't even click a button. We just sense there's new applications and we automate ourselves and configure ourselves without the admin having to do anything. So that's about saving operational expense as well as operational manpower. >>Absolutely. I was, one of the things that was ringing in my ear was workforce productivity and obviously those storage admins being able to to focus on more strategic projects. Can't believe the CIOs aren't coming around yet. But you said there's, there's a change, there's a wave coming. But if we think about the the, the what's in it for me as a customer, the positive business outcomes that I'm hearing, lower tco, your greener it, which is key. So many customers that we talk to are so focused on sustainability and becoming greener, especially with an on-prem footprint, workforce productivity. Talk about some of the other key business outcomes that you're helping customers achieve and how it helps them to be more competitive. >>Sure. So we've got a, a couple different things. First of all, storage can't go down. When the storage goes down, everyone gets blamed. Mission. When an app goes down, no one really thinks about it. It's always the storage guy's fault. So you want to be a hundred percent available. And that's today's businesses, and I'd actually argue it's been this way for 20 years are 24 by seven by 365. So that's one thing that we deliver. Second thing is performance. So we have public references talk about their SAP workload that used to take two hours, now takes 20 minutes, okay? We have another customer that was doing SAP queries. They improved their performance three times, Not 3%, not 3%, three times. So 300% better performance just by using our storages. They didn't touch the sap, they didn't touch the servers. All they do is to put our storage in there. >>So performance relates basically to applications, workloads and use cases and productivity beyond it. So think the productivity of supply chain guys, logistics guys, the shipping guys, the finance guys, right? All these applications that run today's enterprises. So we can automate all that. And then clearly the cyber threat. Yeah, that is a huge issue. And every CIO is concerned about the cyber threat. And in fact, it was interesting, Fortune magazine did a survey of CEOs, and this was last May, the number one concern, 66% in that may survey was cyber security number one concern. So this is not just a CIO thing, this is a CEO thing and a board level >>Thing. I was gonna say it's at at the board level that the cyber security threats are so real, they're so common. No one wants to be the next headline, like the colonial pipeline, right? Or the school districts or whatnot. And everybody is at risk. So then what you're enabling with what you've just announced, the all the guarantees on the SLAs, the massively fast recovery times, which is critical in cyber recovery. Obviously resilience is is key there. Modern data protection it sounds like to me. How do you define that and and what are customers looking for with respect to modern cyber resilience versus data protection? >>Yeah, so we've got normal data protection because we work with all the backup vendors. Our in ARD is what's known as a purpose built backup appliance. So that allows you to back at a much faster rate. And we work all the big back backup vendors, IBM spectrum Protect, we work with veritas vem com vault, oracle arm, anybody who does backup. So that's more about the regular side, the traditional backup. But the other part of modern data protection is infusing that with the cyber resilience. Cuz cyber resilience is a new thing. Yes, from a storage guy perspective, it hasn't been around a long time. Many of our competitors have almost nothing. One or two of our competitors have a pretty robust, but they don't guarantee it the way we guarantee it. So they're pretty good at it. But the fact that we're willing to put our money where our mouth is, we think says we price stand above and then most of the other guys in the storage industry are just starting to get on the bandwagon of having cyber resilience. >>So that changes what you do from data protection, what would call modern data protection is a combination of traditional backup recovery, et cetera. Now with this influence and this infusion of cybersecurity cyber resilience into a storage environment. And then of course we've also happened to add it on primary storage as well. So whether it's primary storage or backup and archive storage, we make sure you have that right cyber resilience to make it, if you will, modern data protection and diff different from what it, you know, the old backup of your grandfather, father, son backup in tape or however you used to do it. We're well beyond that now we adding this cyber resilience aspect. Well, >>From a cyber resilience perspective, ransomware, malware, cyber attacks are, that's a disaster, right? But traditional disaster recovery tools aren't really built to be able to pull back that data as quickly as it sounds like in Trinidad is able to facilitate. >>Yeah. So one of the things we do is in our reference architectures and written documentation as well as when we do the training, we'd sell the customers you need to practice, if you practice when there's a fire, a flood, a hurricane, an earthquake or whatever is the natural disaster you're practicing that you need to practice malware and ran somewhere. And because our recovery is so rapid and the case of our ingar, our fenced environment to do the testing is actually embedded in it. Several of our competitors, if you want the fenced environment, you have to buy a second product with us. It's all embedded in the one item. So A, that makes it more effective from a CapEx and opex perspective, but it also makes it easier. So we recommend that they do the practice recoveries monthly. Now whether they do it or not separate issue, but at least that's what we're recommending and say, you should be doing this on a monthly basis just like you would practice a disaster, like a hurricane or fire or a flood or an earthquake. Need to be practicing. And I think people are starting to hear it, but they don't still think more about, you know, the flood. Yeah. Or about >>The H, the hurricane. >>Yeah. That's what they think about. They not yet thinking about cybersecurity as really a disaster model. And it is. >>Absolutely. It is. Is is the theme of cyber resilience, as you said, this is a new concept, A lot of folks are talking about it, applying it differently. Is that gonna help dial up those folks just really being much more prepared for that type of cyber disaster? >>Well, we've made it so it's automated. Once you set up the immutable snapshots, it just does its thing. You don't set it and forget it. We create the logical air back. Once you do it, same thing. Set it and forget it. The fence forensic environment, easy to deploy. You do have to just configure it once and then obviously the recovery is almost instantaneous. It's under a minute guaranteed on primary storage and under 20 minutes, like I told you when we did our launch this week, we did 20 petabytes of Veeam backup data in 12 minutes. So that's pretty incredible. That's a lot of data to have recovered in 12 minutes. So the more automated we make it, which is what our real forte is, is this autonomous automation and automating as much as possible and make it easy to configure when you do have to configure. That's what differentiates what we do from our perspective. But overall in the storage industry, it's the recognition finally by the CISOs and the CIOs that, wait a second, maybe storage might be an essential part of my corporate cybersecurity strategy. Yes. Which it has not been historically, >>But you're seeing that change. Yes. >>We're starting to see that change. >>Excellent. So talk to me a little bit before we wrap here about the go to market one. Can folks get their hands on the updates to in kindergar and Finn and Safe and Penta box? >>So all these are available right now. They're available now either through our teams or through our, our channel partners globally. We do about 80% of our business globally through the channel. So whether you talk to us or talk to our channel partners, we're there to help. And again, we put our money where your mouth is with those guarantees, make sure we stand behind our products. >>That's awesome. Eric, thank you so much for joining me on the program. Congratulations on the launch. The the year of productivity just continues for infinit out is basically what I'm hearing. But you're really going in the extra mile for customers to help them ensure that the inevitable cyber attacks, that they, that they're complete storage environment on prem will be protected and more importantly, recoverable Very quickly. We appreciate your insights and your input. >>Great. Absolutely love being on the cube. Thank you very much for having us. Of >>Course. It's great to have you back. We appreciate it. For Eric Herzog, I'm Lisa Martin. You're watching this cube conversation live from Palo Alto.
SUMMARY :
and I have the pleasure of welcoming back our most prolific guest on the cube in Love being on the cube. But I like the pin, the infin nut pin on brand. So talk about the current IT landscape. So the storage admins have to manage more and more So never met a CIO that was a storage admin or as a fan, but as you point out, they need it. So the problem is the dwell time where the ransomware malware's hidden on storage could be as much as 200 days. So then from a storage perspective, customers that are in this multi-cloud hybrid cloud environment, So Infin Safe has the four legs of the storage cyber security stool. So yes, you got the hurricane, yes, you got the flood, yes, you got the earthquake. And and not necessarily able to recover their data. So if you think about it, the government documented that last year, So talk to me then, speaking and making the news. So we have a product called infin Guard for Secondary Storage and it comes for free I might, I would guess We are the first and only storage company that offers a primary guarantee on cyber on crack some of the things you're announcing. So we have a guarantee on that. in the middle of October that we are doing a similar cyber cuz you know, in terms of backups and protecting the data, it's all about recovery of recovery on primary stores, the first in the industry and we have speed on the backup software How does the guarantees and the differentiators that Fin And the effective capacity, cuz you do data reduction Exactly. So in the old days the storage admin would optimize performance for a new application. So many customers that we talk to are so focused on sustainability So that's one thing that we deliver. So performance relates basically to applications, workloads and use cases and productivity beyond it. So then what you're enabling with what you've just announced, So that's more about the regular side, the traditional backup. So that changes what you do from data protection, what would call modern data protection is a combination of traditional built to be able to pull back that data as quickly as it sounds like in Trinidad is able to facilitate. And because our recovery is so rapid and the case And it is. Is is the theme of cyber resilience, as you said, So the more automated we make it, which is what our real forte is, But you're seeing that change. So talk to me a little bit before we wrap here about the go to market one. So whether you talk to us or talk to our channel partners, we're there to help. Congratulations on the launch. Absolutely love being on the cube. It's great to have you back.
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Thomas Cornely Indu Keri Eric Lockard Nutanix Signal
>>Okay, we're back with the hybrid Cloud power panel. I'm Dave Ante and with me our Eric Lockhart, who's the corporate vice president of Microsoft Azure, Specialized Thomas Corny, the senior vice president of products at Nutanix, and Indu Care, who's the Senior Vice President of engineering, NCI and nnc two at Nutanix. Gentlemen, welcome to the cube. Thanks for coming on. >>It's to >>Be here. Have us, >>Eric, let's, let's start with you. We hear so much about cloud first. What's driving the need for hybrid cloud for organizations today? I mean, I wanna just ev put everything in the public cloud. >>Yeah, well, I mean, the public cloud has a bunch of inherent advantages, right? I mean, it's, it has effectively infinite capacity, the ability to, you know, innovate without a lot of upfront costs, you know, regions all over the world. So there is a, a trend towards public cloud, but you know, not everything can go to the cloud, especially right away. There's lots of reasons. Customers want to have assets on premise, you know, data gravity, sovereignty and so on. And so really hybrid is the way to achieve the best of both worlds, really to kind of leverage the assets and investments that customers have on premise, but also take advantage of, of the cloud for bursting or regionality or expansion, especially coming outta the pandemic. We saw a lot of this from work from home and, and video conferencing and so on, driving a lot of cloud adoption. So hybrid is really the way that we see customers achieving the best of both worlds. >>Yeah, makes sense. I wanna, Thomas, if you could talk a little bit, I don't wanna inundate people with the acronyms, but, but the Nutanix Cloud clusters on Azure, what is that? What problems does it solve? Give us some color there, please. >>That is, so, you know, cloud clusters on Azure, which we actually call NC two to make it simple. And so NC two on Azure is really our solutions for hybrid cloud, right? And you think about the hybrid cloud, highly desirable customers want it. They, they know this is the right way to do for them, given that they wanna have workloads on premises at the edge, any public clouds. But it's complicated. It's hard to do, right? And the first thing that you deal with is just silos, right? You have different infrastructure that you have to go and deal with. You have different teams, different technologies, different areas of expertise and dealing with different portals. Networkings get complicated, security gets complicated. And so you heard me say this already, you know, hybrid can be complex. And so what we've done, we then c to Azure is we make that simple, right? We allow teams to go and basically have a solution that allows you to go and take any application running on premises and move it as is to any Azure region where ncq is available. Once it's running there, you keep the same operating model, right? And that's something actually super valuable to actually go and do this in a simple fashion, do it faster, and basically do, do hybrid in a more cost effective fashion, know for all your applications. And that's really what's really special about NC Azure today. >>So Thomas, just a quick follow up on that. So you're, you're, if I understand you correctly, it's an identical experience. Did I get that right? >>This is, this is the key for us, right? Is when you think you're sending on premises, you are used to way of doing things of how you run your applications, how you operate, how you protect them. And what we do here is we extend the Nutanix operating model two workloads running in Azure using the same core stack that you're running on premises, right? So once you have a cluster deploying C to an Azure, it's gonna look like the same cluster that you might be running at the edge or in your own data center, using the same tools, using, using the same admin constructs to go protect the workloads, make them highly available with disaster recovery or secure them. All of that becomes the same, but now you are in Azure, and this is what we've spent a lot of time working with Americanist teams on, is you actually have access now to all of those suites of Azure services in from those workloads. So now you get the best of both world, you know, and we bridge them together and you get seamless access of those services between what you get from Nutanix, what you get from Azure. >>Yeah. And as you alluded to, this is traditionally been non-trivial and people have been looking forward to this for, for quite some time. So Indu, I want to understand from an engineering perspective, your team had to work with the Microsoft team, and I'm sure there was this, this is not just a press releases or a PowerPoint, you had to do some some engineering work. So what specific engineering work did you guys do and what's unique about this relative to other solutions in the marketplace? >>So let me start with what's unique about this, and I think Thomas and Eric both did a really good job of describing that the best way to think about what we are delivering jointly with Microsoft is that it speeds up the journey to the public cloud. You know, one way to think about this is moving to the public cloud is sort of like remodeling your house. And when you start remodeling your house, you know, you find that you start with something and before you know it, you're trying to remodel the entire house. And that's a little bit like what journey to the public cloud sort of starts to look like when you start to refactor applications. Because it wasn't, most of the applications out there today weren't designed for the public cloud to begin with. NC two allows you to flip that on its head and say that take your application as is and then lift and shift it to the public cloud, at which point you start the refactor journey. >>And one of the things that you have done really well with the NC two on Azure is that NC two is not something that sits by Azure side. It's fully integrated into the Azure fabric, especially the software defined network and SDN piece. What that means is that, you know, you don't have to worry about connecting your NC two cluster to Azure to some sort of a net worth pipe. You have direct access to the Azure services from the same application that's now running on an C2 cluster. And that makes your refactoring journey so much easier. Your management claim looks the same, your high performance notes let the NVMe notes, they look the same. And really, I mean, other than the facts that you're doing something in the public cloud, all the Nutanix goodness that you're used to continue to receive that, there is a lot of secret sauce that we have had to develop as part of this journey. >>But if we had to pick one that really stands out, it is how do we take the complexity, the network complexity, offer public cloud, in this case Azure, and make it as familiar to Nutanix's customers as the VPC construc, the virtual private cloud construct that allows them to really think of their on-prem networking and the public cloud networking in very similar terms. There's a lot more that's gone on behind the scenes. And by the way, I'll tell you a funny sort of anecdote. My dad used to say when I drew up that, you know, if you really want to grow up, you have to do two things. You have to like build a house and you have to marry your kid off to someone. And I would say our dad a third do a code development with the public cloud provider of the partner. This has been just an absolute amazing journey with Eric and the Microsoft team, and you're very grateful for their support. >>I need NC two for my house. I live in a house that was built and it's 1687 and we connect old to new and it's, it is a bolt on, but, but, but, and so, but the secret sauce, I mean there's, there's a lot there, but is it a PAs layer? You didn't just wrap it in a container and shove it into the public cloud, You've done more than that. I'm inferring, >>You know, the, it's actually an infrastructure layer offering on top of fid. You can obviously run various types of platform services. So for example, down the road, if you have a containerized application, you'll actually be able to tat it from OnPrem and run it on C two. But the NC two offer itself, the NCAA often itself is an infrastructure level offering. And the trick is that the storage that you're used to the high performance storage that you know, define Nutanix to begin with, the hypervisor that you're used to, the network constructs that you're used to light MI segmentation for security purposes, all of them are available to you on NC two in Azure, the same way that we're used to do on-prem. And furthermore, managing all of that through Prism, which is our management interface and management console also remains the same. That makes your security model easier, that makes your management challenge easier, that makes it much easier for an accusation person or the IT office to be able to report back to the board that they have started to execute on the cloud mandate and they have done that much faster than they'll be able to otherwise. >>Great. Thank you for helping us understand the plumbing. So now Thomas, maybe we can get to like the customers. What, what are you seeing, what are the use cases that are, that are gonna emerge for this solution? >>Yeah, I mean we've, you know, we've had a solution for a while and you know, this is now new on Azure is gonna extend the reach of the solution and get us closer to the type of use cases that are unique to Azure in terms of those solutions for analytics and so forth. But the kind of key use cases for us, the first one you know, talks about it is a migration. You know, we see customers on the cloud journey, they're looking to go and move applications wholesale from on premises to public cloud. You know, we make this very easy because in the end they take the same culture that are around the application and make them, we make them available Now in the Azure region, you can do this for any applications. There's no change to the application, no networking change. The same IP will work the same whether you're running on premises or in Azure. >>The app stays exactly the same, manage the same way, protected the same way. So that's a big one. And you know, the type of drivers point to politically or maybe I wanna go do something different or I wanna go and shut down education on premises, I need to do that with a given timeline. I can now move first and then take care of optimizing the application to take advantage of all that Azure has to offer. So migration and doing that in a simple fashion, in a very fast manner is, is a key use case. Another one, and this is classic for leveraging public cloud force, which are doing on premises IT disaster recovery and something that we refer to as elastic disaster recovery, being able to go and actually configure a secondary site to protect your on premises workloads, but I that site sitting in Azure as a small site, just enough to hold the data that you're replicating and then use the fact that you cannot get access to resources on demand in Azure to scale out the environment, feed over workloads, run them with performance, potentially feed them back to on premises and then shrink back the environment in Azure to again, optimize cost and take advantage of elasticity that you get from public cloud models. >>Then the last one, building on top of that is just the fact that you cannot get boosting use cases and maybe running a large environment, typically desktop, you know, VDI environments that we see running on premises and I have, you know, a seasonal requirement to go and actually enable more workers to go get access the same solution. You could do this by sizing for the large burst capacity on premises wasting resources during the rest of the year. What we see customers do is optimize what they're running on premises and get access to resources on demand in Azure and basically move the workload and now basically get combined desktops running on premises desktops running on NC two on Azure, same desktop images, same management, same services, and do that as a burst use case during, say you're a retailer that has to go and take care of your holiday season. You know, great use case that we see over and over again for our customers, right? And pretty much complimenting the notion of, look, I wanna go to desktop as a service, but right now I don't want to refactor the entire application stack. I just wanna be able to get access to resources on demand in the right place at the right time. >>Makes sense. I mean this is really all about supporting customers', digital transformations. We all talk about how that was accelerated during the pandemic and, but the cloud is a fundamental component of the digital transformation generic. You, you guys have obviously made a commitment between Microsoft and and Nutanix to simplify hybrid cloud and that journey to the cloud. How should customers, you know, measure that? What does success look like? What's the ultimate vision here? >>Well, the ultimate vision is really twofold. I think the one is to, you know, first is really to ease a customer's journey to the cloud to allow them to take advantage of all the benefits to the cloud, but to do so without having to rewrite their applications or retrain their, their administrators and or or to obviate their investment that they already have and platforms like, like Nutanix. And so the, the work that companies have done together here, you know, first and foremost is really to allow folks to come to the cloud in the way that they want to come to the cloud and take really the best of both worlds, right? Leverage, leverage their investment in the capabilities of the Nutanix platform, but do so in conjunction with the advantages and and capabilities of, of Azure. You know, Second is really to extend some of the cloud capabilities down onto the on-premise infrastructure. And so with investments that we've done together with Azure arc for example, we're really extending the Azure control plane down onto on premise Nutanix clusters and bringing the capabilities that that provides to the, the Nutanix customer as well as various Azure services like our data services and Azure SQL server. So it's really kind of coming at the problem from, from two directions. One is from kind of traditional on-premise up into the cloud and then the second is kind of from the cloud leveraging the investment customers have in in on-premise hci. >>Got it. Thank you. Okay, last question. Maybe each of you can just give us one key takeaway for our audience today. Maybe we start with with with with Thomas and then Indu and then Eric you can bring us home. >>Sure. So the key takeaway is, you know, Nutanix Cloud clusters on Azure is now ga you know, this is something that we've had tremendous demand from our customers, both from the Microsoft side and the Nutanix side going, going back years literally, right? People have been wanting to go and see this, this is now live GA open for business and you know, we're ready to go and engage and ready to scale, right? This is our first step in a long journey in a very key partnership for us at Nutanix. >>Great Indu >>In our Dave. In a prior life about seven or eight, eight years ago, I was a part of a team that took a popular cat's preparation software and moved it to the public cloud. And that was a journey that took us four years and probably several hundred million. And if we had had NC two then it would've saved us half the money, but more importantly would've gotten there in one third the time. And that's really the value of this. >>Okay. Eric, bring us home please. >>Yeah, I'll just point out like this is not something that's just both on or something. We, we, we started yesterday. This is something the teams, both companies have been working on together for, for years, really. And it's, it's a way of, of deeply integrating Nutanix into the Azure Cloud and with the ultimate goal of, of again, providing cloud capabilities to the Nutanix customer in a way that they can, you know, take advantage of the cloud and then compliment those applications over time with additional Azure services like storage, for example. So it really is a great on-ramp to the cloud for, for customers who have significant investments in, in Nutanix clusters on premise, >>Love the co-engineering and the ability to take advantage of those cloud native tools and capabilities, real customer value. Thanks gentlemen. Really appreciate your time. >>Thank >>You. Thank you. >>Okay. Keep it right there. You're watching Accelerate Hybrid Cloud, that journey with Nutanix and Microsoft technology on the cube. You're a leader in enterprise and emerging tech coverage.
SUMMARY :
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Thomas Cornely, Induprakas Keri & Eric Lockard | Accelerate Hybrid Cloud with Nutanix & Microsoft
(gentle music) >> Okay, we're back with the hybrid cloud power panel. I'm Dave Vellante, and with me Eric Lockard who is the Corporate Vice President of Microsoft Azure Specialized. Thomas Cornely is the Senior Vice President of Products at Nutanix and Indu Keri, who's the Senior Vice President of Engineering, NCI and NC2 at Nutanix. Gentlemen, welcome to The Cube. Thanks for coming on. >> It's good to be here. >> Thanks for having us. >> Eric, let's, let's start with you. We hear so much about cloud first. What's driving the need for hybrid cloud for organizations today? I mean, I want to just put everything in the public cloud. >> Yeah, well, I mean the public cloud has a bunch of inherent advantages, right? I mean it's, it has effectively infinite capacity the ability to, you know, innovate without a lot of upfront costs, you know, regions all over the world. So there is a trend towards public cloud, but you know not everything can go to the cloud, especially right away. There's lots of reasons. Customers want to have assets on premise you know, data gravity, sovereignty and so on. And so really hybrid is the way to achieve the best of both worlds, really to kind of leverage the assets and investments that customers have on premise but also take advantage of the cloud for bursting, originality or expansion especially coming out of the pandemic. We saw a lot of this from work from home and and video conferencing and so on driving a lot of cloud adoption. So hybrid is really the way that we see customers achieving the best of both worlds. >> Yeah, makes sense. I want to, Thomas, if you could talk a little bit I don't want to inundate people with the acronyms, but the Nutanix Cloud clusters on Azure, what is that? What problems does it solve? Give us some color there, please. >> Yeah, so, you know, cloud clusters on Azure which we actually call NC2 to make it simple. And so NC2 on Azure is really our solutions for hybrid cloud, right? And you think about hybrid cloud highly desirable, customers want it. They, they know this is the right way to do it for them given that they want to have workloads on premises at the edge, any public clouds, but it's complicated. It's hard to do, right? And the first thing that you deal with is just silos, right? You have different infrastructure that you have to go and deal with. You have different teams, different technologies, different areas of expertise. And dealing with different portals, networking get complicated, security gets complicated. And so you heard me say this already, you know hybrid can be complex. And so what we've done we then NC2 Azure is we make that simple, right? We allow teams to go and basically have a solution that allows you to go and take any application running on premises and move it as-is to any Azure region where NC2 is available. Once it's running there you keep the same operating model, right? And that's, so that actually super valuable to actually go and do this in a simple fashion. Do it faster, and basically do hybrid in a more (indistinct) fashion know for all your applications. And that's what's really special about NC2 today. >> So Thomas, just a quick follow up on that. So you're, you're, if I understand you correctly it's an identical experience. Did I get that right? >> This is the key for us, right? When you think you're sitting on premises you are used to way of doing things of how you run your applications, how you operate, how you protect them. And what we do here is we extend the Nutanix operating model to workloads running in Azure using the same core stack that you're running on premises, right? So once you have a cluster, deploy in NC2 Azure, it's going to look like the same cluster that you might be running at the edge or in your own data center, using the same tools, using the same admin constructs to go protect the workloads make them highly available do disaster recovery or secure them. All of that becomes the same. But now you are in Azure, and this is what we've spent a lot of time working with Eric and his teams on is you actually have access now to all of those suites of Azure services (indistinct) from those workloads. So now you get the best of both world, you know and we bridge them together and you to get seamless access of those services between what you get from Nutanix, what you get from Azure. >> Yeah. And as you alluded to this is traditionally been non-trivial and people have been looking forward to this for quite some time. So Indu, I want to understand from an engineering perspective, your team had to work with the Microsoft team, and I'm sure there was this is not just a press release, this is, or a PowerPoint you had to do some some engineering work. So what specific engineering work did you guys do and what's unique about this relative to other solutions in the marketplace? >> So let me start with what's unique about this. And I think Thomas and Eric both did a really good job of describing that. The best way to think about what we are delivering jointly with Microsoft is that it speeds up the journey to the public cloud. You know, one way to think about this is moving to the public cloud is sort of like remodeling your house. And when you start remodeling your house, you know, you find that you start with something and before you know it, you're trying to remodel the entire house. And that's a little bit like what journey to the public cloud sort of starts to look like when you start to refactor applications. Because it wasn't, most of the applications out there today weren't designed for the public cloud to begin with. NC2 allows you to flip that on its head and say that take your application as-is and then lift and shift it to the public cloud at which point you start the refactor journey. And one of the things that you have done really well with the NC2 on Azure is that NC2 is not something that sits by Azure side. It's fully integrated into the Azure fabric especially the software-defined networking, SDN piece. What that means is that, you know you don't have to worry about connecting your NC2 cluster to Azure to some sort of a network pipe. You have direct access to the Azure services from the same application that's now running on an NC2 cluster. And that makes your refactor journey so much easier. Your management claim looks the same, your high performance notes let the NVMe notes they look the same. And really, I mean, other than the fact that you're doing something in the public cloud all the Nutanix goodness that you're used to continue to receive that. There is a lot of secret sauce that we have had to develop as part of this journey. But if we had to pick one that really stands out it is how do we take the complexity, the network complexity offer public cloud, in this case Azure and make it as familiar to Nutanix's customers as the VPC, the virtual private cloud (indistinct) that allows them to really think of their on-prem networking and the public cloud networking in very similar terms. There's a lot more that's done on behind the scenes. And by the way, I'll tell you a funny sort of anecdote. My dad used to say when I grew up that, you know if you really want to grow up, you have to do two things. You have to like build a house and you have to marry your kid off to someone. And I would say our dad a third, do a cloud development with the public cloud provider of the partner. This has been just an absolute amazing journey with Eric and the Microsoft team and we're very grateful for their support. >> I need NC2 for my house. I live in a house that was built and it's 1687 and we connect all the new and it is a bolt on, but the secret sauce, I mean there's, there's a lot there but is it a (indistinct) layer. You didn't just wrap it in a container and shove it into the public cloud. You've done more than that, I'm inferring. >> You know, the, it's actually an infrastructure layer offering on top of (indistinct). You can obviously run various types of platform services. So for example, down the road if you have a containerized application you'll actually be able to take it from on prem and run it on NC2. But the NC2 offer itself, the NC2 offering itself is an infrastructure level offering. And the trick is that the storage that you're used to the high performance storage that you know define Nutanix to begin with the hypervisor that you're used to the network constructs that you're used to light micro segmentation for security purposes, all of them are available to you on NC2 in Azure the same way that we're used to do on-prem. And furthermore, managing all of that through Prism, which is our management interface and management console also remains the same. That makes your security model easier that makes your management challenge easier that makes it much easier for an application person or the IT office to be able to report back to the board that they have started to execute on the cloud mandate and they've done that much faster than they would be able to otherwise. >> Great. Thank you for helping us understand the plumbing. So now Thomas, maybe we can get to like the customers. What, what are you seeing, what are the use cases that are that are going to emerge for this solution? >> Yeah, I mean we've, you know we've had a solution for a while and you know this is now new on Azure is going to extend the reach of the solution and get us closer to the type of use cases that are unique to Azure in terms of those solutions for analytics and so forth. But the kind of key use cases for us the first one you know, talks about it is a migration. You know, we see customers on that cloud journey. They're looking to go and move applications wholesale from on premises to public cloud. You know, we make this very easy because in the end they take the same culture that were around the application and we make them available now in the Azure region. You can do this for any applications. There's no change to the application, no networking change the same IP constraint will work the same whether you're running on premises or in Azure. The app stays exactly the same manage the same way, protected the same way. So that's a big one. And you know, the type of drivers for (indistinct) maybe I want to go do something different or I want to go and shut down the location on premises I need to do that with a given timeline. I can now move first and then take care of optimizing the application to take advantage of all that Azure has to offer. So migration and doing that in a simple fashion in a very fast manner is, is a key use case. Another one, and this is classic for leveraging public cloud force, which we're doing on premises IT disaster recovery and something that we refer to as Elastic disaster recovery, being able to go and actually configure a secondary site to protect your on premises workloads. But I think that site sitting in Azure as a small site just enough to hold the data that you're replicating and then use the fact that you cannot get access to resources on demand in Azure to scale out the environment feed over workloads, run them with performance potentially fill them back to on premises, and then shrink back the environment in Azure to again optimize cost and take advantage of the elasticity that you get from public cloud models. Then the last one, building on top of that is just the fact that you cannot get bursting use cases and maybe running a large environment, typically desktop, you know, VDI environments that we see running on premises and I have, you know, a seasonal requirement to go and actually enable more workers to go get access the same solution. You could do this by sizing for the large burst capacity on premises wasting resources during the rest of the year. What we see customers do is optimize what they're running on premises and get access to resources on demand in Azure and basically move the workloads and now basically get combined desktops running on premises desktops running on NC2 on Azure same desktop images, same management, same services and do that as a burst use case during say you're a retailer that has to go and take care of your holiday season. You know, great use case that we see over and over again for our customers, right? And pretty much complimenting the notion of, look I want to go to desktop as a service, but right now I don't want to refactor the entire application stack. I just want to be able to get access to resources on demand in the right place at the right time. >> Makes sense. I mean this is really all about supporting customer's, digital transformations. We all talk about how that was accelerated during the pandemic and but the cloud is a fundamental component of the digital transformations generic. You, you guys have obviously made a commitment between Microsoft and Nutanix to simplify hybrid cloud and that journey to the cloud. How should customers, you know, measure that? What does success look like? What's the ultimate vision here? >> Well, the ultimate vision is really twofold, I think. The one is to, you know first is really to ease a customer's journey to the cloud to allow them to take advantage of all the benefits to the cloud, but to do so without having to rewrite their applications or retrain their administrators and or to obviate their investment that they already have and platforms like Nutanix. And so the work that companies have done together here, you know, first and foremost is really to allow folks to come to the cloud in the way that they want to come to the cloud and take really the best of both worlds, right? Leverage their investment in the capabilities of the Nutanix platform, but do so in conjunction with the advantages and capabilities of Azure. You know, second is really to extend some of the cloud capabilities down onto the on-premise infrastructure. And so with investments that we've done together with Azure arc for example, we're really extending the Azure control plane down onto on-premise Nutanix clusters and bringing the capabilities that provides to the Nutanix customer as well as various Azure services like our data services and Azure SQL server. So it's really kind of coming at the problem from two directions. One is from kind of traditional on-premise up into the cloud, and then the second is kind of from the cloud leveraging the investment customers have in on-premise HCI. >> Got it. Thank you. Okay, last question. Maybe each of you could just give us one key takeaway for our audience today. Maybe we start with Thomas and then Indu and then Eric you can bring us home. >> Sure. So the key takeaway is, you know, cloud customers on Azure is now GA you know, this is something that we've had tremendous demand from our customers both from the Microsoft side and the Nutanix side going back years literally, right? People have been wanting to go and see this this is now live GA open for business and you know we're ready to go and engage and ready to scale, right? This is our first step in a long journey in a very key partnership for us at Nutanix. >> Great, Indu. >> In our day, in a prior life about seven or eight years ago, I was a part of a team that took a popular text preparation software and moved it to the public cloud. And that was a journey that took us four years and probably several hundred million dollars. And if we had NC2 then it would've saved us half the money, but more importantly would've gotten there in one third the time. And that's really the value of this. >> Okay. Eric, bring us home please. >> Yeah, I'll just point out that, this is not something that's just bought on or something we started yesterday. This is something the teams both companies have been working on together for years really. And it's a way of deeply integrating Nutanix into the Azure Cloud. And with the ultimate goal of again providing cloud capabilities to the Nutanix customer in a way that they can, you know take advantage of the cloud and then compliment those applications over time with additional Azure services like storage, for example. So it really is a great on-ramp to the cloud for customers who have significant investments in Nutanix clusters on premise. >> Love the co-engineering and the ability to take advantage of those cloud native tools and capabilities, real customer value. Thanks gentlemen. Really appreciate your time. >> Thank you. >> Thank you. >> Okay. Keep it right there. You're watching accelerate hybrid cloud, that journey with Nutanix and Microsoft technology on The Cube, your leader in enterprise and emerging tech coverage. (gentle music)
SUMMARY :
the Senior Vice President everything in the public cloud. the ability to, you know, innovate but the Nutanix Cloud clusters And the first thing that you understand you correctly All of that becomes the same. in the marketplace? for the public cloud to begin with. it into the public cloud. or the IT office to be able to report back that are going to emerge the first one you know, talks and that journey to the cloud. and take really the best Maybe each of you could just and ready to scale, right? and moved it to the public cloud. This is something the teams Love the co-engineering and the ability hybrid cloud, that journey
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Eric Kedrosky & Denise Hayman | AWS Startup Showcase
>>Hey everyone. Welcome to the cubes presentation of the AWS startup showcase. I'm your host, Lisa Martin. This is season two, episode four of our ongoing series. That's covering exciting startups from the AWS ecosystem. This episode, we're talking about cybersecurity detect and protect against threats. I've got two guests with me here from sun re security, please. Welcome Eric Krosky it's chief information security officer and Denise Haman. It's chief revenue officer, guys. Welcome to the program. >>Ah, thank you. >>And I should say, thank you, Lisa. Welcome back to Denise. You were on at reinforced, which was just about a month or so ago. And from reinforced Denise, we heard a lot about security challenges, expansion of risks. What do you think? And I wanna get Eric's perspective as well. What do you think are the biggest challenges that CSOs are currently facing regardless of industry? >>Mm, well, I'm, I'm gonna narrow that question down to public cloud and cloud security, right? Because that's what the conference was about and that's where we're focused. So I get to do that, but from that perspective, right, the, the CISOs that I speak with on the regular, it, it is it's it's so there's so much chaos out there, right? About what they're trying to deal with. They're they're trying to take a look at all of the operational policies and pieces that they had put together in their on-prem world and trying to figure out how do those same things apply in the cloud. So that gets down to things like, how do I, how do I operationalize it? How do I make this work in a new environment? What tools do I need? What processes do I need? What types of people do I need? Right. It just, it, it threw up everything in the air and said, let's start over. Right? Just chaos. And many of them are doing a really awesome job at getting their arms around it by, you know, really hiring in the right people and looking at the way that development has run, right. To figure out what's important to these people in, in their clouds. Right? Cause it depends on what the, their own missions are. >>And Eric adding on to that from your seat as a CSO, what are some of the biggest challenges that your peers across industries are tackling? Obviously there's a, the environment is chaotic and that's probably gonna persist. >>Yeah. I mean, Denise mentioned a few things, you know, the biggest thing I talk to CISOs about, and it's, it's nice when you can have that CSO to CISO discussion, cuz they tend to open up a little bit more and you can, you can tell the stories and, and show the scars. And, and one of the things I hear a lot of is that, you know, the scale and the speed at which the cloud operates and how to operationalize security within that context is a big challenge that they're struggling with. And you know, not to mention the new paradigms and how they've sort of shifted from the data center into the, into the cloud world and you know, sometimes a lift and shift of your process or of your way that you did something before in the data center just doesn't work in the cloud. So helping them understand that. And then the big thing is it's almost like focus, you know, it's, there's a huge scale. It moves very quickly, but you really need to focus on what's most important. And that's really by putting like data security and identity security at the center of your cloud security strategy. That's one of the biggest things that I talk to a lot of CISOs about. >>So then Eric, how do you advise CISOs to think about cloud risks or to really be able to stack rank and adjust their security priorities as the environment is so dynamic? >>Well, it comes back to this, you know, CSOs are looking to protect or minimize risk to their organizations with their most valuable assets in this day and age that's data. And that starts with understanding not only where all of the data is in your cloud, but more importantly, understanding where the sensitive data is in your cloud, because you could spend a lot of time resource money, which nobody has an infinite supply of doing the wrong thing. So it's really targeting on where is my most sensitive data and then start wrapping security around that. And I talk about it as like the dual side of the coin. The other side of the coin is the identities, you know, in the data center days, we built networks and those became our security boundaries. And we put our tools at those boundaries and we watched what went in and out and we put our controls there that doesn't really exist in the cloud. So identities really have become those security boundaries. And so that's when I say put identity and data security at the heart of your strategy, that's what I'm talking about. You know, find your data, classify your data and then determine what has access to it. And then what are they doing with it? And if you start there, you've got a very focused view, but in a very important way, >>Denise ki, what are you hearing from customers as if, as Eric was saying, you know, he says, put data and identity at the center of your strategy. What are you hearing from customers in terms of their concerns? Where are they in terms of actually being able to make that happen? >>Yeah. I mean, this is every single one of them is struggling with this, right? They are, there's, there's just a staggering amount of things and data and processes that they need to figure out. Many of them in multi-cloud environments, sorry, AWS, but like not everyone is just AWS anymore and they have to protect, you know, workloads and services and people, identities, and non people identities. Right. Which is why we talk about it from the standpoint of like, you can look at it from the outside in, or you look, you can look at it from the inside out. Right. So looking and our belief is that starting with the data and the identity pieces is the most important because, you know, I heard an analogy now this is maybe an old analogy a while ago. Right. But back in the day when there were bank robbers, you know, the, the bank robbers targeted those banks that had money that had lots of money in the Coffs, right. >>They weren't going after regular apartment buildings or, you know, seven elevens at the time. Right. They were going after where there was the most to lose. Right? So if you, if you take that same analogy and say out of all of this chaos, that there is out there and trying to figure out where to start, start by protecting the most sensitive pieces of your information, whether it's personal data, whether it's things that are critical to, you know, your crown jewels of your company, but starting there and then working outwards is the way that we address and advise all of our customers to start. >>Do you have a, a magic list of best practices? This is actually a question for both of you when you're in customer conversations that say, obviously protecting them in sensitive data, start making those important points kind of stacked rank. But do you, do you have any best practices that you share in terms of how they can actually make identity and data core to a cloud strategy in a timely fashion? Eric, we'll start with you. >>Yeah. I mean, this is one that, that really hits home to me and, and it goes like this. I'd like to break it down really simply. Number one, you need to understand where all of the data is in your cloud and it might sound easy, but it is not because data is everywhere. And there's so many fingers in the pie these days. Number two is classify your data, classify and tag your data. Again, it comes back to, there could be lots of data, but you need to find the stuff that's really, really important to you. So classify it, identify it, tag it. So you know, where it is. Number three is understand who or what can potentially access your data and what they can do with your data. So now we start to tie in the identities and then number four is you need to be continuously monitoring to understand what they're doing with that access. >>You know, Lisa might have the ability to access a piece of really sensitive data, but she might not even know that through, you know, a hop and a step and a lateral movement and this and that. But what happens if she does, someone's gotta be watching for that as well. And then again, it's that double sided coin. When you flip that over and look at the identity perspective, you need to understand what the identities are in your cloud and not just your users, which is your typical way of looking at it. You really have to understand your users, but your non people identities as well. And interesting fact is your non people identities. And in all of the customers that I see large and small, you know, fortune five to a startup in the cloud, their non-people identities outnumber their people identities by 10, 20, 30 times the number, but guess what not, everybody's looking at those. So identify them again, calculate their, their permissions, what they can do, understand what data they can access. And then it comes right back to where they kind of merge together. What are they doing with that access? And those are the, you know, the four steps on either side of the coin that we recommend to all of our customers and, and focusing into to protect their data in their cloud. >>And, and the only thing that I would add, the only thing I would add to that is we talk a lot about automation with our customers, right? Especially around remediation, right? Anything that you can automate from a remediation perspective or a discovery perspective or a monitoring perspective. Absolutely do it because the, you know, the clouds and privileges, right. What did we estimate there are, I think 35,000 privileges out there across the three clouds right now. And they're growing somewhere between 20 and 40 a day. So if you're not automated, right, you're trying to keep it up on your whiteboard or in a spreadsheet like you're behind the moment that you put it in there. So we recommend automating and especially around remediation, anything that you can automate is absolutely the way to go. >>Let's talk about now, the, the benefits in it for me, for if I'm an AWS customer, we mentioned at the beginning of the segment, Denise, you were on the cube at reinforced, which was just last month or so it's chief security officer, Steven Schmidt says, and he said this at reinforced, we're stronger together from an ecosystem perspective. Talk to me, Denise will get your perspective first on the Eric, yours SUNY, AWS, better together. What does that mean? What's in it for customers? >>Oh gosh. So first of all, we love our partnership with AWS and, and that's not just because we're on here because we are engaged with all different layers within AWS. And we love their culture, their drive on customers, like everything that they do to make sure that their customers are satisfied. It's just, it's a, it's an amazing place to follow along. Right. And the, the thing that we love about working on customers together is that they, you know, that their mission right, is to make the cloud accessible to everybody, right. And, and do it in an easy way. And our mission is to make sure that it's secure. So it's very compatible in terms of how we work together and they, because of their depth from a technical perspective, they totally understand what we do and how important it is. Right. And they, again, their customer obsessed. So they make sure that their customers get the best things available to them, which is why they bring us to the table. So we, you know, we love that about them. It's a, it's a, just a fantastic partnership. >>Sounds like Denise, that SUNY and AWS share this passion for customer obsession, >>I would say so. Yes, >>Eric, from your seat as the CISO SUNY plus AWS, better together, how does that enable you to do your job and, and take the steps that you said would advise other CISOs to do? >>I think there's a number of ways to do this. If I put on sort of my business hat here for a second, you know, the way that they talk about security as a risk is part of the business. They really are trying to bring it to the forefront. That it's not just some it technical thing off in the corner that, that you have to think about that it is a business risk. So they're really big at, at promoting that and talking about that, they're also really big at helping CISOs and security leaders get there. You know, a lot of security leaders and CISOs came up through the technical ranks and, but getting that seat at the table and we're hearing about how CISO should be on boards and all these other things. And, and they're, they're big at that. And then of course from the technology perspective, I think I've, you know, I've said it already is that speed and scale, you know, what is AWS brought to the world? >>It's the speed and the scale of releasing solutions to the market, to customers, and then delivering them faster and better and better every single day, every single week. And, and what have you. And so it's also about doing security at speed and scale, and they're enabling organizations like SUNY to do that. So Denise talked about using automations and workflows. That's critical to solving the security challenges in the cloud. And Amazon really provides a platform on which, you know, tools like ourselves or individuals can go out and do that. And again, solve their security challenges at speed and scale, to be able to keep up with the, with the pace of the cloud, >>Absolutely critical to solve those security challenges at speed and scale. Of course, it's, it's so much more challenging and it sounds easier, sad than done, but to Denise, I'd love for you to share a customer story that you think really demonstrates the value that SUNY and AWS are delivering to customers. And then maybe comment on maybe from a target market perspective, what are some particular organizations that could benefit from the partnership with AWS, the integrations? What are your thoughts? >>Yeah, sure. So gosh, lots of customers that are in the midst of this transition, right? We, we see a lot of customers who are Eric and I were talking about talking about this actually right before we started, because every single customer seems to have a different use case, right. Everyone is going about it, you know, at a, at, from a different place or a different scenario, but lots of them moving from data center to cloud, as you might imagine, right. That is a, that is a key use case. The other thing that we're seeing in a lot of financial customers is that they, you know, when, when cloud first became available, a lot of them went private cloud, right. And they, they went about it from the standpoint of like, let's just take the same controls, right. And get our arms around it from a private perspective and now via acquisitions or via workloads that they need in the cloud, they are actually moving to the public cloud in many, many cases. >>So where we have the strong partnership around financials, especially right. Because they know that if those customers don't see security on the way in to the cloud, that they will never expand. Right. Because it's just, it's a part of their DNA, right. That they, they have to make sure that there's their sensitive information is, is taken care of. So we have a, I mean, just a breadth of customers across manufacturing and airlines and financials and insurance. Like if you're moving to the cloud, you need to make sure that you're protecting it in the right way >>Across industries. This is a pan industry problem. Every customer, regardless of location has to address us. Have you seen Denise sticking with you, the acceleration of the, the cloud adoption and migration we've seen the last couple of years? Have you seen any industries in particular, you mentioned financial services. I kind think of healthcare manufacturing as some industries that really are prime for coming to sun, help us figure this out. We're losing time. >>You know, I, I can't limit myself to any industry. Cause I mean, seriously that I know that sounds like a silly answer, but from the standpoint of what's going on out there, that I, I mean, every industry that is moving to the public cloud needs to be looking at this, the ones that, you know, again, I mentioned those ones that are going through transitions. We, we also see obviously software companies or companies that were built in the cloud, right. Are just, they're just at this point now where they're understanding, gosh, you know, we need to be well, like, you know, we've kind of got this hardened environment and we've got our policies and procedures down. Now they're worried about things like exfiltration of the cloud, or they're worried about lateral movement, right. Where, you know, somebody could get access to a role or a privilege and then move within the organization. >>So they're, they're looking at it at a deeper, more advanced level, which we love working with them on that. Like I said, the financials kind of moving from private to public now is the perfect time to, to build it in alongside us healthcare. We've seen a recent increase of healthcare, which sort of surprised me. I, I've not seen healthcare spending a lot of money in this particular area. And we've seen actually just in the last month or so a big uptick there, which is just interesting. We'll see, we'll see if it continues. You know, like I said, we see it across industries, not so much at the very, very low end, but we're seeing kind of mid-level enterprises and large enterprises >>And there's definite commonalities there. I'm sure across the folks that you speak to in terms of the challenges that they have, what they're looking to SUNY to help them resolve. Erica, do wanna ask you a question about, we talk about the cyber security skills gap. It's huge. It's not gonna go away overnight. A lot of organizations have different initiatives aimed at helping to reduce it. But talk to me about SUNY from a technology perspective, how will it help organizations to mitigate some of the risks that they face because of that skills gap? >>Yeah, absolutely. I mean, first and foremost, I gotta reiterate your point. It's not going away and it's not gonna be solved anytime soon. And then you talk about, we get right back to speed and the scale, the cloud moves very quickly and the scale increases over time and that's not going to stop as well. So it creates this perfect storm. And I'm gonna say a word again, that, that some people are probably gonna cringe at, but it comes back to automations and workflows. I know in the security industry, especially in rather large enterprises, sometimes they're a little bit hesitant to, to implement these tools because they're worried about what's going to happen. But the question I ask CISOs all the time is are you keeping up with it today? And the answer is no. So then I say, well, what are you what's going to happen if you don't do it. >>And that's what it comes down to. You're never gonna be able to find enough staff enough people in this area. So invest in automations and workflows in the areas that you're you're comfortable with. So that guess what somebody in your organization doesn't have to do that job anymore. And then that person can be trained and grow into the roles where you need them in these, in these more specific roles. And so that's how you need to do it. It's almost like investing in automation and workflows, just isn't making you more secure, which is your goal, but it's also helping to get your employees to where they need to be, to be more knowledgeable in the cloud. Because if they're only ever looking at very basic things and, and basically whacking it out and pulling whackable to solve basic problems, they are never gonna up their scales. And you can't just give your employees six months off to go become a cloud expert. So again, it comes back to, to stay with the speed and the scale of security in the cloud, it's automations and workflows, and you just have to get comfortable doing it. And if you're not, you really need to think about your strategy, cuz my opinion is you're doing it wrong. >>Wow. Those are some important words there Denise's last question for you with respect to what Eric just said about what companies need to be doing. The, you need to embrace automation. What are you hearing from customers, especially after they've deployed SUNY? What are they coming to you saying we had these challenges and thanks to SUNY we've. We are on our way to reducing a lot of the risks that were in our environment. >>Yeah. So not only are they reducing the risks, but they're able to do it with less people or put it this way, not adding additional people, which is the worry, right? Whenever you, whenever you bring on a new solution, the, the question is always, gosh, we're gonna need to hire a team to be able to manage this, or can we utilize the team that we have? So there's a, there's a huge ROI around bringing the summary solution in where they're, they are able to take advantage of resources that they currently have and just making them more productive. Again, we keep saying the same words, but remediation automation, operationalizing it, right? Creating these workflows is the key. And, and it's a key piece of what summary offers to them to make sure that they can take advantage of this. And, and I, I think that's, that's a really, really, really big statement because the, the, the way that I see this is the, the vision and the promise of what summary brings to the table is that security teams need us for an oversight perspective, but they're actually able to leverage their development teams to be able to do the fixes and the workflows and the operational pieces that we've been talking about. >>So you don't have to hire new people. You can take advantage of the resources that you have. Again, that's the, that's the promise of summary, >>A lot of efficiencies, operational, et cetera, that can be gained from what sun is able to deliver to customers. Thank you both so much for joining me today, talking about what it is that you're delivering, the challenges that you're helping, CISOs and security operations folks meet and, and mitigate with the solutions. We appreciate your insights and your time. Thank you, Lisa. Thanks, Lisa. My pleasure for Eric Krosky and Denise Haman, who we wanna thank for partnering with the cube for this season. We wanna thank you for watching season two, episode four of our ongoing series of the AWS startup showcase. Don't go away, keep it right here from more action on the cube, your leader in tech coverage.
SUMMARY :
Welcome to the cubes presentation of the AWS startup showcase. What do you think are the biggest challenges that getting their arms around it by, you know, really hiring in the right people and looking at the And Eric adding on to that from your seat as a CSO, into the cloud world and you know, sometimes a lift and shift of your process or of Well, it comes back to this, you know, CSOs are looking to protect or minimize risk to their organizations you know, he says, put data and identity at the center of your strategy. But back in the day when there were bank robbers, you know, the, whether it's things that are critical to, you know, your crown jewels of your company, This is actually a question for both of you when you're in customer So you know, where it is. And those are the, you know, the four steps on either side of the coin that we recommend to all of our customers and especially around remediation, anything that you can automate is absolutely the way to go. we mentioned at the beginning of the segment, Denise, you were on the cube at reinforced, which was just last month or So we, you know, we love that about them. I would say so. that you have to think about that it is a business risk. And Amazon really provides a platform on which, you know, tools like ourselves or individuals and it sounds easier, sad than done, but to Denise, I'd love for you to share a customer story that but lots of them moving from data center to cloud, as you might imagine, to the cloud, that they will never expand. Have you seen Denise sticking with you, the acceleration of the ones that, you know, again, I mentioned those ones that are going through transitions. Like I said, the financials kind of moving from private to public now is the perfect time to, I'm sure across the folks that you speak to in terms of the challenges that And the answer is no. So then I say, well, what are you what's going to happen if you don't do it. And so that's how you need to do it. What are they coming to you saying we whenever you bring on a new solution, the, the question is always, gosh, we're gonna need to hire a team to be able You can take advantage of the resources that you have. Thank you both so much for joining me today, talking about what it is that you're delivering,
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Eric Kostlan, Cisco Secure | AWS re:Inforce 2022
>>Okay, welcome back. Everyone's cubes live coverage of eight of us reinforced 22. I'm John furrier, my host David Lon. We've got a great guest from Cisco, Eric Costin, technical marketing engineer, Cisco systems. Great to have you on. Thanks with >>The all right. Thanks for having, >>Of course we've doing a lot of Cisco laws, Cisco events, Barcelona us know a lot of folks over there. A lot of great momentum supply chain challenges, but you got the cloud with a lot of networking there too. A lot of security conversations, dev sec ops, the trend we're hearing here is operations security and operations. What are some of the business realities that you guys are looking at right now focused on from a Cisco perspective and a landscape perspective? >>Well, the transition to the cloud is accelerating and it's really changed the way we're doing business and what we do now, this combined with the more and more remote work by remote users and also the consumption of cloud-based tools to perform your business functions has dramatically changed the contour of the business environment. The traditional trust boundary has evaporated or at least transformed dramatically, but you still have those requirements for trust for micro segmentation. So what we've seen is a dramatic change in how we do business and what we do. And this is essential because the value proposition is enormous and companies are able to pursue more and more ambitious objectives. But from a security point of view, it's quite challenging because on one hand, what we call the attack surface has increased and the stakes are much higher. So you have more sophisticated malicious actors taking advantage of a broader security target in order to conduct your business in order to maintain business continuity and achieve your objectives. You need to protect this environment. And one, one of the, >>Sorry, just to, just to clarify, sure. You said the value proposition is enormous. You mean the value proposition of the cloud is enormous. Exactly. So the business is leaning in big time and there are security consequences to >>That precisely. And so, and one thing that we've seen happen in the industry is as these components of the business environment have change, the industry has sort of bolted on more and more security solutions. But the problem with that is that's led to enormous complexity in administering security for the company, which is very expensive to find people with those expertise. And also the complexity itself is a vulnerability. >>And, and that traditional trust boundary that you talked about, it hasn't been vaporized has it, it's still there. So are you connecting into that? Is there an interoperability challenge? Does that create more security issues or are people kind of redoing? We talk about security as a do over, how are customers approaching it? >>It is a challenge because although the concept of a trust boundary still exists, the nature of the hybrid multi-cloud environment makes it very difficult to define furthermore, the traditional solutions such as simply having a, a, a firewall and, and an on-premise network is now much more complex because the on-premise network has to connect to the cloud infrastructure and parts of the cloud infrastructure have to be exposed to the public. Other parts have to be protected. So it's not that the, the concept of trusted versus untrusted has gone away. It's just become fundamentally more complex. >>So Eric, I wanna get your thoughts on this higher level abstraction trend, because you're seeing the complexity being pushed to the customers and they want to buy cloud or cloud operations from partners platforms that take the heavy lifting from there, and best of breed products that handle the complexity. What's your reaction to that, that statement? Do you think that's happening or that will happen because either the complexity is gonna be solved by the customer, or they're gonna buy a platform or SA product. >>Now the, the it's it's unreasonable to expect the customers to constantly adapt to this changing environment. From the point of view of, of security, they have to be able to focus on their business objectives, which is to actually sell their products and pursue their ambitions. And it's a distraction that they really can't afford if they have to be focused on security. So the solutions have to take that challenge that distraction away from them, and that has to be integral to the solution. >>So you're saying that the, the vendors, the provi supplier has to deal the underlying complexities on behalf of the customer. >>Exactly. The vendor can't do this without a robust partnership with the cloud provider, working together, the both at the engineering level to develop the products together and in the implementation, as well as standing side by side with the customer, as they expand their business into the >>Cloud, this is super cloud it's super cloud. Right? Exactly. So give us the specifics. What are you doing? What's Cisco doing? How are you working with AWS? What solutions are you talking about? >>Well, Cisco has a wide variety, quite an expansive portfolio because there's a large number of components to the solution. This spans both the, the workload protection, as well as the infrastructure protection. And these are integrated and in partnership with AWS not only integrated together, but integrated into the cloud components. And this is what allows comprehensive protection across the hybrid cloud environment. >>So are we talking about solutions that are embedded into switches? We're talking about software layers, maybe give, describe, add a little color, paint, a picture of the portfolio. >>And, and it's really all of those things. So the most of the solutions historically could say evolved from solutions that were utilized in the physical infrastructure, in the firewalls, in the switches, in the routers. And some of these technologies are still basically confined to those, to those form factors. But some of the most important technologies we use such as snort three, which is a best of breed intrusion protection system that we have adopted is, is applicable as well to the virtual environment, so that we, we push into the cloud in a way that's seamless. So that if you're, if you've developed those policies for your on-prem solutions, you can extend them into the cloud effortlessly. Another example of something that adapts quite well to the cloud is security intelligence. Cisco has talus. Talus is the world's leading security intelligence operation. This is fundamental for addressing threats day zero attacks and Taos updates are products approximately once every hour with the new, with information about these emerging attacks, as well as informing the community as a whole of this. And now that that architecture is very easily extensible into the cloud because you can inform a virtual device just as easily as you can inform a physical device of an emergent threat, >>But technically, how do you do that integration? That's just through AWS primitives. How do you, how does Cisco work with AWS at an engineering level to make that happen? >>So, part of it is that we, we, we have taken certain of our products and we virtualized them. So you could say the, the, the simplest or more straightforward approach is to take our firewalls and, and our other products and simply make virtual machines out of them. But that's really not sort of the most exciting thing. The most exciting thing is that working with them, with integration, with their components and doing such things as having our management platforms, like our Cisco defense orchestrator, be able to discover the virtual environment and utilize that discovery to, to manipulate the security components of that environment. Yeah. >>Kurt, this is where I think you, you, onto something big here management is kind of like, oh yeah, we have software management software kind of always a thing. When you talk about large scale, multiple data point billions and billions of things happening a month. Quantum, we mentioned that in the keynote, we heard Kurt who's VP of platform. So about reasoning. This is kind of a whole nother level of technology. Next level reasoning, knowing things mentioned micro segmentation. So we're seeing a new era of not just policies, reasoning around the networks, around the software stuff that needs to be better than just machine learning, doing predictive and, you know, analysis. Can you share your reaction to that? Because I see this dots connecting at a whole nother level. >>Yes. Now, as we understand artificial intelligence machine learning, I think we appreciate that one of the key components there, we think about it as data science, as data management. But when you think about data, you suddenly recognize where's it coming from data requires visibility. And when we talk about the transition to the cloud and the dispersion of the workforce, visibility is one of the great challenges and visibility even prior to these transitions has been one of the primary focuses of Cisco systems. So as we transition to the cloud and we recognize the need to be able to interpret what we're seeing, we have expanded our capacity to visualize what's happening. And I think there's a, a significant contribution yeah. To the >>Dave and I were talking about this in context to our thesis about super cloud, how that's going evolving building on top of the hyperscalers CapEx investment, doing things, customer data control flows are a huge thing going across multiple geographies. It's global, you got regions, you got network, some trusted, some not. And you have now applications that are global. So you got data flows. >>Yes. >>I mean, data's gotta move across multiple environments. So that's a challenge >>And it has to move secure securely. And furthermore, there's a real challenge here with confidence, with confidence of the company that it's data flow is secure in this new environment that is frankly, can be a little bit uncomfortable. And also the customer and the partners of that business have to be confident that their intellectual property, that their security and identity is protected. >>Yeah. Dave and I were talking also, we're kind of old and seen some seen the movie before. Remember the old days of multi-vendor and OSI models and, you know, interoperability, we're kind of at a new inflection point where teamwork, not just ecosystem partners, companies working together to make sure things are secure. This is a whole nother data problem, opportunity. Amazon sees things that other people don't seek and contribute that back. How does this whole next level multi-vendor partnerships, the open source is a big part of the software piece of it. You got it's custom Silicon. You mentioned. How do you view that whole team oriented approach in security? >>Now this is absolutely essential. The community, the industry has to work together. Fortunately, it's in the DNA of Cisco to interate, I've sat next to competitors at customer sites working to solve the customer's problem. It's just how we function. So it's not just our partnerships, but it's our relationship with industry because industry has common purpose in solving these problems. We have to be confident in order to pursue our objectives. >>You see, you see this industry at a flash point right now, everyone has to partner. >>Exactly. >>Okay. How would you summarize that? We, we are out of time, but so give us your leadership about the >>Part of you, of business leadership. A business needs business continuity, its contributors have to be able to access resources to perform their job. And the customers and partners need confidence to deal with that business. You need the continuity, you demand flexibility to adapt to the changing environment and to take advantage of emerging opportunities. And you expect security. The security has to be resilient. It has to be robust. The security has to be simple to implement Cisco in partnership with AWS provides the security. You need to succeed. >>Eric, thanks coming for so much for coming on the cube. Really appreciate your insights and your experience and, and candid commentary and appreciate your time. Thank >>You. Thank you very much for the >>Opportunity. Okay. We're here. Live on the floor and expo hall at reinforce Avis reinforced 22 in Boston, Massachusetts. I'm John ante. We'll be right back with more coverage after this short break.
SUMMARY :
Great to have you on. The all right. What are some of the business realities and also the consumption of cloud-based tools to So the business is leaning in big time and there are security consequences to administering security for the company, which is very expensive to find people with those expertise. And, and that traditional trust boundary that you talked about, it hasn't been vaporized has it, and parts of the cloud infrastructure have to be exposed to the public. complexity is gonna be solved by the customer, or they're gonna buy a platform or SA product. So the solutions have to take that challenge that on behalf of the customer. the cloud provider, working together, the both at the engineering level to How are you working with AWS? the hybrid cloud environment. layers, maybe give, describe, add a little color, paint, a picture of the portfolio. So the most of the solutions historically But technically, how do you do that integration? But that's really not sort of the most exciting thing. reasoning around the networks, around the software stuff that needs to be better than is one of the great challenges and visibility even prior to these transitions So you got data flows. So that's a challenge the partners of that business have to be confident that their a big part of the software piece of it. the DNA of Cisco to interate, I've sat next to We, we are out of time, but so give us your leadership about the And the customers and partners need confidence to deal with that Eric, thanks coming for so much for coming on the cube. Live on the floor and expo hall at reinforce Avis reinforced 22
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Eric Foellmer, Boston Dynamics | Amazon re:MARS 2022
(upbeat music) >> Okay, welcome back everyone. The cube coverage of AWS re:Mars, 2022. I'm John Furrier, host of theCUBE. We got Eric Foellmer, vice president of marketing at Boston Dynamics. Famous for Spot. We all know, we've seen the videos, zillion views. Mega views all over the internet. The dog robotics, it's famous. Rolls over, bounces up and down. I mean, how many TikTok videos are out there? Probably a ton. >> Oh, Spot is- Spot is world famous (John laughs) at this point, right? So it's the dance videos, and all the application videos that we have out there. Spot is become has become world famous. >> Eric, thanks for joining us on theCUBE here at re:Mars. This show really is back. There was still a pandemic hiatus there. But it's not a part of the re's. It's re Mars, reinforcement of security, and then reinvent the flagship show for AWS. But this show is different. It brings together a lot of disciplines. But it's converging in on what we see as the next general- Industrial space is a big poster child for that. Obviously in space, it's highly industrial, highly secure. Machine learning's powering all the devices. You guys have been in this, I mean a leader, in a robotics area. What's this show about? I mean, what's really happening here. What if you had to boil the essence of the top story of what's happening here? What would it be? >> So the way that I look at this show is it really is a convergence of innovation. Like this is really just the cutting edge of the innovation that's really happening throughout robotics, but throughout technology in general. And you know, part of this cultural shift will be to adopt these types of technologies in our everyday life. And I think if you ask any technology specialist here or any innovator here or entrepreneur. They'll tell you that they want their technologies to become ubiquitous in society, right? I mean, that's really what everyone is sort of driving towards from the perspective of- >> And we, and we got some company behind it. Look at this. >> Oh, there we go. >> All right. >> There's a (Eric laughs) There's one of our Spots. >> It's got one of those back there. All right so sorry to interrupt, got a little distracted by the beautiful thing there. >> So they're literally walking around and literally engulfing the show. So when I look at the show, that's what I see. >> Let's see the picture of- >> I see the future of technology. >> Get a camera on our photo bomb here going on. Get a photo bomb action. (Eric chuckles) It's just super exciting because it really, it humanizes, it makes you- Everyone loves dogs. And, you know, I mean, people have more empathy if you kicked Spot than, you know, a human. Because there's so much empathy for just the innovation. But let's get into the innovation because let's- The IOT tech scene has been slow. Cloud computing Amazon web services, the leader hyper scaler. They dominated the back office you know, data centers, all the servers, digital transformation. Now that's coming to the edge. Where robotics is now in play. Space, material handling, devices for helping people who are sick or in healthcare. >> Eric: Mhm. >> So a whole surge of revolutionary or transitionary technologies coming. What's your take on that? >> So I think, you know, data has become the driving force behind technology innovation. And so robotics are an enabler for the tech, for the data collection that is going to drive IOT and manufacturing 4.0 and other important edge related and, you know, futuristic technology innovations, right? So the driver of all of that is data. And so robots like Spot are collectors of data. And so instead of trying to retrofit a manufacturing plant, you know, with 30, 40, 50 year old equipment in some cases. With IOT sensors and, you know, fixed sensors throughout the network. We're bringing the sensors to the equipment in the form of an agile mobile robot that brings that technology forward and is able to assess. >> So explain that a little slower for me. So the one method would be retrofitting all the devices. Or the hardware currently installed. >> Eric: Sure. >> Versus almost like having a mobile unit next to it, kind of thing. Or- >> Right. So, I mean, if you're looking at antiquated equipment which is what most, you know, manufacturing plants are running off of. It's not really practical or feasible to update them with fixed sensors. So sensors that specifically take measurements from that machine. So, we enable Spot with a variety of sensors from audio sensors to listen for audio anomalies. Thermal detectors, to look for thermal hotspots in equipment. Or visual detectors, where it's reading analog gauges, that sort of thing. So by doing that, we are bringing the sensors to the machines. >> Yeah. >> And to be able to walk anywhere where a human can walk throughout a manufacturing plant. To inspect the equipment, take that reading. And then most importantly upload that to the cloud, to the users >> It's a service dog. >> you can apply some- >> It's a service dog. >> It really is. And it serves data for the understanding of how that equipment is operated. >> This is big agility for the customer. Get that data, agile. Talk about the cost impact of that, just alone. What the alternative would be versus say, deploying that scenario. Because I'd imagine the time and cost would be huge. >> Well, if you think, you know, about how much manufacturing facilities put into the predictive maintenance and being able to forecast when their equipment needs maintenance. But also when pieces of equipment are going to fail. Unexpected downtime is one of the biggest money drains of any manufacturing facility. So the ability to be able to forecast and get some insight into when that equipment is starting to perform less than optimally and start to degrade. The ability to forecast that in advance is massive. >> Well I think you just win on just in retrofit cost alone, nevermind the downside scenarios of manufacturing problems. All right, let's zoom out. You guys have been pioneers for a long time. What's changed in your mind now versus just a few years ago. I mean, look at even 5, 10 years ago. The evolution, cost and capability. What's changed the most? >> Yeah, I think the accessibility of robots has really changed. And we're just on the beginning stages of that evolution. We really are. We're at the precipice right now of robots becoming much more ubiquitous in people's lives. And that's really our foundation as a company. Is we really want to bring robots to mankind for the good of humanity, right? So if you think about, you know, taking humans out of harm's way. Or, you know, putting robots in situations where, you know, where it's assessing damage for a building, for example, right. You're taking people out of the, out of that harm's way and really standardizing what you're able to do with technology. So we see it as really being on the very entry point of having not only robotics, but technology in general to become much more prevalent in people's lives. >> Yeah. >> I mean, what, you know. 30 years ago, did you ever think that you would have the power of a supercomputer in your pocket to, you know. Which also happens to allow you to talk to people but it is so much more, right? So the power of a cell phone has changed our lives forever. >> A computer that happens to be a phone. You know, it's like, come on. >> Right. >> What's going on with that. >> That's almost secondary at this point. (John laughing) It really is. So, I mean, when you think about that transition from you know, I think we're at the cusp of that right now. We're at the beginning stages of it. And it's really, it's an exciting time to be part of this. An entire industry. >> Before I get your views on integration and scale. Because that's the next level. We're seeing a lot of action and growth. Talk about the use case. You've mentioned a few of them, take people out of harms way. What have you guys seen as use cases within Boston Dynamics customer base and or your partner network around use cases. That either you knew would happen, or ones that might have surprised you? >> Yeah. One of the biggest use cases for us right now is what we're demonstrating here at re:MARS. Which is the ability to walk through a manufacturing plant and collect data off various pieces of equipment. Whether that's pump or a gauge or seeing whether a valve is open or closed. These are all simple mundane tasks that people are, that manufacturers are having difficulty finding people to be able to perform. So the ability for a robot to go over and do that and standardize that process is really valuable. As companies are trying to collect that data in a consistent way. So that's one of the most prevalent use cases that we're seeing right now. And certainly also in cases where, you know, Spot is going into buildings that have been structurally damaged. Or, you know, assessing situations where we don't want people to be in harm's way. >> John: Yeah. >> You know- >> Bomb scares, or any kind of situation with police or, you know, threatening or danger situations. >> Sure. And fire departments as well. I mean, fire departments are becoming a huge, you know, a huge user of the robots themselves. Fire department in New York recently just adopted some of our robots as well. For that purpose, for search and rescue applications. >> Yeah. Go in, go see what's in there. See what's around the corner. It gives a very tactical edge capability for say the firefighter or law enforcement. I see that- I see the military applications must be really insane. >> Sure. From a search and rescue perspective. Absolutely. I mean, Spot helps you put eyes on situations that will allow a human to be operating at a safe distance. So it's really a great value for protecting human life and making sure that people stay out of harm's way. >> Well Eric, I really appreciate you coming on theCUBE and sharing your insight. One other question I'd like to ask if you don't mind is, you know. The one of the things I see next to your booth is the university piece. And then you see the Amazon, you know, material management. I don't know what to call it, but it's pretty impressive. And then I saw some of the demos on the keynotes. Looking at the scale of synthetic data. Just it's mind blowing what's going on in manufacturing. Amazon is pretty state of the art. I'm sure there are a customer of yours already. But they look complex these manufacturing sites. I mean, it looks like a maze. So how do you... I mean, I could see the consequences of something breaking, to be catastrophic. Because it's almost like, it's so integrated. Is this where you guys see success and how do these manufacturers deal with this? What's the... Is it like one big OS? >> Yeah, so the robots, because the robots are able to act independently. They can traverse difficult terrain and collect data on their own. And then, you know, what happens to that data afterwards is really up to the manufacturing. It can be delivered from the cloud and you can, it can be delivered via the edge. You know, edge devices and really that's where some of the exciting work is being done right now. Because that's where data can scale. And that's where robot deployments can scale as well, right? So you've got instead of a single robot. Now you have an operator deploying multiple robots. Monitoring, controlling, and assessing the data from multiple robots throughout a facility. And it really helps to scale that investment. >> All right, final question for you. This is personal question. Okay, I know- Saw your booth over there. And you have a lot of fan base. Spot's got a huge fan base. What are some of the crazy things that these nerd fans do? I mean, everyone get selfies with the Spot. They want to- I jump over the fence. I see, "Don't touch the dog." signs everywhere. The fan base is off the charts. What are the crazy things that people do to get either access to it. There's probably, been probably some theft, probably. Attempts, or selfies. Share some funny stories. >> I'll say this. My team is responsible for fielding a lot of the inbound inquiries that we get. Much of which comes from the entertainment industry. And as you've seen Spot has been featured in some really prominent, you know, entertainment pieces. You know, we were in that Super Bowl ad with Sam Adams. We were on Jimmy Kimmel, you know, during the Super Bowl time period. So the amount of entertainment... >> Value >> Pitches. Or the amount of entertainment value is immeasurable. But the number of pitches that we turn down is staggering. And when you can think about how most companies would probably pull out all the stops to take, you know. To be able to execute half the things that we're just, from a time perspective, from a resource perspective >> Okay, so Spots an A- not always able to do. >> So Spots an A-lister, I get that. Is there a B-lister now? I mean, that sounds like there's a market developing for Spot two. Is there a Spot two? The B player coming in? Understudy? >> So, I mean, Spot is always evolving. I think, you know, the physical- the physical statue that you see of Spot right now, Is where we're going to be in terms of the hardware, but we continue to move the robot forward. It becomes more and more advanced and more and more capable to do more and more things for people. So. >> All right. Well, we'll roll some B roll on this, on theCUBE. Thanks for coming on theCUBE. Really appreciate it. Boston Dynamics here in theCUBE, famous for Spot. And then here, the show packed here in re:MARS featuring, you know, robotics. It's a big feature hall. It's a set piece here in the show floor. And of course theCUBE's covering it. Thanks for watching. More coverage. I'm John Furrier, your host. After the short break. (upbeat music)
SUMMARY :
I mean, how many TikTok So it's the dance videos, of the top story of what's happening here? of the innovation that's really happening And we, and we got There's a (Eric laughs) by the beautiful thing there. and literally engulfing the show. I see the future for just the innovation. So a whole surge of revolutionary So the driver of all of that is data. So the one method would be retrofitting next to it, kind of thing. which is what most, you know, To inspect the equipment, And it serves data for the understanding This is big agility for the customer. So the ability to be able to forecast What's changed the most? on the very entry point So the power of a cell phone A computer that happens to be a phone. We're at the beginning stages of it. Because that's the next level. Which is the ability to walk with police or, you know, the robots themselves. I see the military applications I mean, Spot helps you I mean, I could see the consequences and assessing the data The fan base is off the charts. a lot of the inbound to take, you know. not always able to do. I mean, that sounds like I think, you know, the physical- It's a set piece here in the show floor.
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Eric Herzog, Infinidat | VeeamON 2022
(light music playing) >> Welcome back to VEEAMON 2022 in Las Vegas. We're at the Aria. This is theCUBE and we're covering two days of VEEAMON. We've done a number of VEEAMONs before, we did Miami, we did New Orleans, we did Chicago and we're, we're happy to be back live after two years of virtual VEEAMONs. I'm Dave Vellante. My co-host is David Nicholson. Eric Herzog is here. You think he's, Eric's been on theCUBE, I think more than any other guest, including Pat Gelsinger, who at one point was the number one guest. Eric Herzog, CMO of INFINIDAT great to see you again. >> Great, Dave, thank you. Love to be on theCUBE. And of course notice my Hawaiian shirt, except I now am supporting an INFINIDAT badge on it. (Dave laughs) Look at that. >> Is that part of the shirt or is that a clip-on? >> Ah, you know, one of those clip-ons but you know, it looks good. Looks good. >> Hey man, what are you doing at VEEAMON? I mean, you guys started this journey into data protection several years ago. I remember we were actually at one of their competitors' events when you first released it, but tell us what's going on with Veeam. >> So we do a ton of stuff with Veeam. We do custom integration. We got some integration on the snapshotting side, but we do everything and we have a purpose built backup appliance known as InfiniGuard. It works with Veeam. We also actually have some customers who use our regular primary storage device as a backup target. The InfiniGuard product will do the data reduction, the dedupe compression, et cetera. The standard product does not, it's just a standard high performance array. We will compress the data, but we have customers that do it either way. We have a couple customers that started with the InfiniBox and then transitioned to the InfiniGuard, realizing that why would you put it on regular storage? Why not go to something that's customized for it? So we do that. We do stuff in the field with them. We've been at all the VEEAMONs since the, since like, I think the second one was the first one we came to. We're doing the virtual one as well as the live one. So we've got a little booth inside, but we're also doing the virtual one today as well. So really strong work with Veeam, particularly at the field level with the sales guys and in the channel. >> So when INFINIDAT does something, you guys go hardcore, high end, fast recovery, you just, you know, reliable, that's kind of your brand. Do you see this movement into data protection as kind of an adjacency to your existing markets? Is it a land and expand strategy? Can you kind of explain the strategy there. >> Ah, so it's actually for us a little bit of a hybrid. So we have several accounts that started with InfiniBox and now have gone with the InfiniGuard. So they start with primary storage and go with secondary storage/modern data protection. But we also have, in fact, we just got a large PO from a Fortune 50, who was buying the InfiniGuard first and now is buying our InfiniBox. >> Both ways. Okay. >> All flash array. And, but they started with backup first and then moved to, so we've got them moving both directions. And of course, now that we have a full portfolio, our original product, the InfiniBox, which was a hybrid array, outperformed probably 80 to 85% of the all flash arrays, 'cause the way we use DRAM. And what's so known as our mural cash technology. So we could do very well, but there is about, you know, 15, 20% of the workloads we could not outperform the competition. So then we had an all flash array and purpose built backup. So we can do, you know, what I'll say is standard enterprise storage, high performance enterprise storage. And then of course, modern data protection with our partnerships such as what we do with Veeam and we've incorporated across the entire portfolio, intense cyber resilience technology. >> Why does the world, Eric, need another purpose built backup appliance? What do you guys bring that is filling a gap in the marketplace? >> Well, the first thing we brought was much higher performance. So when you look at the other purpose built backup appliances, it's been about our ability to have incredibly high performance. The second area has been CapEx and OpEx reduction. So for example, we have a cloud service provider who happens to be in South Africa. They had 14 purpose built backup appliances from someone else, seven in one data center and seven in another. Now they have two InfiniGuards, one in each data center handling all of their backup. You know, they're selling backup as a service. They happen to be using Veeam as well as one other backup company. So if you're the cloud provider from their perspective, they just dramatically reduce their CapEx and OpEx. And of course they've made it easier for them. So that's been a good story for us, that ability to consolidation, whether it be on primary storage or secondary storage. We have a very strong play with cloud providers, particularly those meeting them in small that have to compete with the hyperscalers right. They don't have the engineering of Amazon or Google, right? They can't compete with what the Azure guys have got, but because the way both the InfiniGuard and the InfiniBox work, they could dramatically consolidate workloads. We probably got 30 or 40 midsize and actually several members of the top 10 telcos use us. And when they do their clouds, both their internal cloud, but actually the clouds that are actually running the transmissions and the traffic, it actually runs on InfiniBox. One of them has close to 200 petabytes of InfiniBox and InfiniBox, all flash technology running one of the largest telcos on the planet in a cloud configuration. So all that's been very powerful for us in driving revenue. >> So phrases of the week have been air gap, logical air gap, immutable. Where does InfiniGuard fit into that universe? And what's the profile of the customer that's going to choose InfiniGuard as the target where they're immutable, Write Once Read Many, data is going to live. >> So we did, we announced our InfiniSafe technology first on the InfiniGuard, which actually earlier this year. So we have what I call the four legs of the stool of cyber resilience. One is immutable snapshots, but that's only part of it. Second is logical air gapping, and we can do both local and remote and we can provide and combine local with remote. So for example, what that air gap does is separate the management plane from the actual data plane. Okay. So in this case, the Veeam data backup sets. So the management cannot touch that immutable, can't change it, can't delete it. can't edit it. So management is separated once you start and say, I want to do an immutable snap of two petabytes of Veeam backup dataset. Then we just do that. And the air gap does it, but then you could take the local air gap because as you know, from inception to the end of an attack can be close to 300 days, which means there could be a fire. There could be a tornado, there could be a hurricane, there could be an earthquake. And in the primary data center, So you might as well have that air gap just as you would do- do a remote for disaster recovery and business continuity. Then we have the ability to create a fenced forensic environment to evaluate those backup data sets. And we can do that actually on the same device. That is the purpose built backup appliance. So when you look at the architectural, these are public from our competitors, including the guys that are in sort of Hopkinton/Austin, Texas. You can see that they show a minimum of two physical devices. And in many cases, a third, we can do that with one. So not only do we get the fence forensic environment, just like they do, but we do it with reduction, both CapEx and OpEx. Purpose built backup is very high performance. And then the last thing is our ability to recover. So some people talk about rapid recovery, I would say, they dunno what they're talking about. So when we launched the InfiniGuard with InfiniSafe, we did a live demo, 1.5 petabytes, a Veeam backup dataset. We recovered it in 12 minutes. So once you've identified and that's on the InfiniGuard. On the InfiniBox, once you've identified a good copy of data to do the recovery where you're free of malware ransomware, we can do the recovery in three to five seconds. >> Okay. >> So really, really quick. Actually want to double click on something because people talk about immutable copies, immutable snapshots in particular, what have the actual advances been? I mean, is this simply a setting that maybe we didn't set for retention at some time in the past, or if you had to engineer something net new into a system so to provide that logical air gap. >> So what's net new is the air gapping part. Immutable snapshots have been around, you know, before we were on screen, you talked about WORM, Write Once Read Many. Well, since I'm almost 70 years old, I actually know what that means. When you're 30 or 40 or 50, you probably don't even know what a WORM is. Okay. And the real use of immutable snapshots, it was to replace WORM which was an optical technology. And what was the primary usage? Regulatory and compliance, healthcare, finance and publicly traded companies that were worried about. The SEC or the EU or the Japanese finance ministry coming down on them because they're out of compliance and regulatory. That was the original use of immutable snap. Then people were, well, wait a second. Malware ransomware could attack me. And if I got something that's not changeable, that makes it tougher. So the real magic of immutability was now creating the air gap part. Immutability has been around, I'd say 25 years. I mean, WORMs sort of died back when I was at Mac store the first time. So that was 1990-ish is when WORMs sort of fell away. And there have been immutable snapshots from most of the major storage vendors, as well as a lot of the small vendors ever since they came out, it's kind of like a checkbox item because again, regulatory and compliance, you're going to sell to healthcare, finance, public trade. If you don't have the immutable snapshot, then they don't have their compliance and regulatory for SEC or tax purposes, right? With they ever end up in an audit, you got to produce data. And no one's using a WORM drive anymore to my knowledge. >> I remember the first storage conference I ever went to was in Monterey. It had me in the early 1980s, 84 maybe. And it was a optical disc drive conference. The Jim Porter of optical. >> Yep. (laughs) >> I forget what the guy's name was. And I remember somebody coming up to me, I think it was like Bob Payton rest his soul, super smart strategy guy said, this is never going to happen because of the cost and that's what it was. And now you've got that capability on flash, you know, hard disk, et cetera. >> Right. >> So the four pillars, immutability, the air gap, both local and remote, the fence forensics and the recovery speed. Right? >> Right. Pick up is one thing. Recovery is everything. Those are the four pillars, right? >> Those are the four things. >> And your contention is that those four things together differentiate you from the competition. You mentioned, you know, the big competition, but how unique is this in the marketplace, those capabilities and how difficult is it to replicate? >> So first of all, if someone really puts their engineering hat to it, it's not that hard to replicate. It takes a while. Particularly if you're doing an enterprise, for example, our solutions all have a hundred percent availability guarantee. That's hard to do. Most guys have seven nines. >> That's hard. >> We really will guarantee a hundred percent availability. We offer an SLA that's included when you buy. We don't charge extra for it. It's like if you want it, like you just get it. Second thing is really making sure on the recovery side is the hardest part, particularly on a purpose built backup appliance. So when you look at other people and you delve into their public material, press releases, white paper, support documentation. No one's talking about. Yeah, we can take a 1.5 petabyte Veeam backup data set and make it available in 12 minutes and 12 seconds, which was the exact time that we did on our live demo when we launched the product in February of 2022. No one's talking that. On primary storage, you're hearing some of the vendors such as my old employer that also who, also starts with an "I", talk about a recovery time of two to three hours once you have a known good copy. On primary storage, once we have a known good copy, we're talking three to five seconds for that copy to be available. So that's just sort of the power of the snapshot technology, how we manage our metadata and what we've done, which previous to cyber resiliency, we were known for our replication capability and our snapshot capability from an enterprise class data store. That's what people said. INFINIDAT really knows how to do the replication snapshot. I remember our founder was one of the technical founders of EMC for a product known as the Symmetric, which then became the DMAX, the VMAX and is now is the PowerMax. That was invented by the guy who founded INFINIDAT. So that team has the real chops at enterprise high-end storage to the global fortune 2000. And what are the key feature checkbox items they need that's in both the InfiniBox and also in the InfiniGuard. >> So the business case for cyber resiliency is changing. As Dave said, we've had a big dose last several months, you know, couple years actually, of the importance of cyber resiliency, given all the ransomware tax, et cetera. But it sounds like the business case is shifting really focused on avoiding that risk, avoiding that downtime time versus the cost. The cost is always important. I mean, you got a consolidation play here, right? >> Yeah, yeah. >> Dedupe, does dedupe come into play? >> So on the InfiniGuard we do both dedupe and compression. On the InfiniBox we only do compression. So we do have data reduction. It depends on which product you're using from a Veeam perspective. Most of that now is with the InfiniGuard. So you get the block level dedupe and you get compression. And if you can do both, depending on the data set, we do both. >> How does that affect recovery time? >> Yeah, good question. >> So it doesn't affect recovery times. >> Explain why. >> So first of all, when you're doing a backup data set, the final final recovery, you recovered the backup data set, whether it's Veeam or one of their competitors, you actually make it available to the backup administrator to do a full restore of a backup data set. Okay. So in that case, we get it ready and expose it to the Veeam admin or some other backup admin. And then they launch the Veeam software or the other software and do a restore. Okay. So it's really a two step process on the secondary storage model and actually three. First identifying a known good backup copy. Second then we recover, which is again 12, 13 minutes. And then the backup admin's got to do a, you know, a restore of the backup 'cause it's backup data set in the format of backup, which is different from every backup vendor. So we support that. We get it ready to go. And then whether it's a Veeam backup administrator and quite honestly, from our perspective, most of our customers in the global fortune 2000, 25% of the fortune 50 use INIFINIDAT products. 25% and we're a tiny company. So we must have some magic fairy dust that appeals to the biggest companies on the planet. But most of our customers in that area and actually say probably in the fortune 500 actually use two to three different backup packages. So we can support all those on a single InfiniGuard or multiples depending on how big their backup data sets. Our biggest InfiniGuard is 50 petabytes counting the data reduction technology. So we get that ready. On the InfiniBox, the recovery really is, you know, a couple of seconds and in that case, it's primary data in block format. So we just make that available. So on the InfiniBox, the recovery is once, well two. Identifying a known good copy, first step, then just doing recovery and it's available 'cause it's blocked data. >> And that recovery doesn't include movement of a whole bunch of data. It's essentially realignment of pointers to where the good data is. >> Right. >> Now in the InfiniBox as well as in InfiniGuard. >> No, it would be, So in the case of that, in the case of the InfiniGuard, it's a full recovery of a backup data set. >> Okay. >> So the backup software just launches and it sees, >> Okay. >> your backup one of Veeam and just starts doing a restore with the Veeam restoration technology. Okay? >> Okay. >> In the case of the block, as long as the physical InfiniBox, if that was the primary storage and then filter box is not damaged when you make it available, it's available right away to the apps. Now, if you had an issue with the app side or the physical server side, and now you're pointing new apps and you had to reload stuff on that side, you have to point it at that InfiniBox which has the data. And then you got to wait for the servers and the SAP or Oracle or Mongo, Cassandra to recognize, oh, this is my primary storage. So it depends on the physical configuration on the server side and the application perspective, how bad were the apps damaged? So let's take malware. Malware is even worse because you either destroying data or messing, playing with the app so that the app is now corrupted as well as the data is corrupted. So then it's going to take longer the block data's ready, the SAP workload. And if the SAP somehow was compromised, which is a malware thing, not a ransomware thing, they got to reload a good copy of SAP before it can see the data 'cause the malware attacked the application as well as the data. Ransomware doesn't do that. It just holds it for ransom and it encrypts. >> So this is exactly what we're talking about. When we talk about operational recovery and automation, Eric is addressing the reality that it doesn't just end at the line above some arbitrary storage box, you know, reaching up real recovery, reaches up into the application space and it's complicated. >> That's when you're actually recovered. >> Right. >> When the application- >> Well, think of it like a disaster. >> Okay. >> Yes, right. >> I'll knock on woods since I was born and still live in California. Dave too. Let's assume there's a massive earthquake in the bay area in LA. >> Let's not. >> Okay. Let's yes, but hypothetically and the data center's cat five. It doesn't matter what they're, they're all toast. Okay. Couple weeks later it's modern. You know, people figure out what to do and certain buildings don't fall down 'cause of the way earthquake standards are in California now. So there's data available. They move into temporary space. Okay. Data's sitting there in the Colorado data center and they could do a restore. Well, they can't do a restore. How many service did they need? Had they reloaded all of the application software to do a restoration. What happened to the people? If no one got injured, like in the 1989 earthquake in California, very few people got injured yet cost billions of dollars. But everyone was watching this San Francisco giants played in Oakland, >> I remember >> so no one was on the road. >> Al Michael's. >> Epic moment. >> Imagine it's in the middle of commute time in LA and San Francisco, hundreds of thousands of people. What if it's your data center team? Right? So there's a whole bunch around disaster recovery and business country that have nothing to do with the storage, the people, what your process. So I would argue that malware ransomware is a disaster and it's exactly the same thing. You know, you got the known good copy. You've got okay. You're sure that the SAP and Oracle, especially on the malware side, weren't compromised. On the ransomware side, you don't have to worry about that. And those things, you got to take a look at just as if it, I would argue malware and ransomware is a disaster and you need to have a process just like you would. If there was an earthquake, a fire or a flood in the data center, you need a similar process. That's slightly different, but the same thing, servers, people, software, the data itself. And when you have that all mapped out, that's how you do successful malware ransomeware recovery. It's a different type of disaster. >> It's absolutely a disaster. It comes down to business continuity and be able to transact business with as little disruption as possible. We heard today from the keynotes and then Jason Buffington came on about the preponderance of ransomware. Okay. We know that. But then the interesting stat was the percentage of customers that paid the ransom about a third weren't able to recover. And so 'cause you kind of had this feeling of all right, well, you know, see it on, you know, CNBC, should you pay the ransom or not? You know, pay the ransom. Okay. You'll get back. But no, it's not the case. You won't necessarily get back. So, you know, Veeam stated, Hey, our goal is to sort of eliminate that problem. Are you- You feel like you guys in a partnership can actually achieve that. >> Yes. >> So, and you have customers that have actually avoided, you know, been hit and were able to- >> We have people who won't publicly say they've been hit, but the way they talk about what they did, like in a meeting, they were hit and they were very thankful. >> (laughs) Yeah. >> And so that's been very good. I- >> So we got proof. >> Yes, we absolutely have proof. And quite honestly, with the recent legislation in the United States, malware and ransomware actually now is also regulatory and compliance. >> Yeah. >> Because the new law states mid-March that whether it's Herzog's bar and grill to bank of America or any large foreign company doing business in the US, you have to report to the United States federal government, any attack, same with the county school district with any local government, any agency, the federal government, as well as every company from the tiniest to the largest in the world that does, they're supposed to report it 'cause the government is trying to figure out how to fight it. Just the way if you don't report burglary, how they catch the burglars. >> Does your solution simplify testing in any way or reduce the risk of testing? >> Well, because the recovery is so rapid, we recommend that people do this on a regular basis. So for example, because the recovery is so quick, you can recover in 12 minutes while we do not practice, let's say once a month or once every couple weeks. And guess what? It also allows you to build a repository of known good copies. Remember when you get ransomeware, no one's going to come say, Hey, I'm Mr. Rans. I'm going to steal your stuff. It's all done surreptitiously. They're all James Bond on the sly who doesn't say "By the way, I'm James Bond". They are truly underneath the radar. And they're very slowly encrypting that data set. So guess what? Your primary data and your backup data that you don't want to be attacked can be attacked. So it's really about finding a known good copy. So if you're doing this on a regular basis, you can get an index of known good copies. >> Right. >> And then, you know, oh, I can go back to last Tuesday and you know that that's good. Otherwise you're literally testing Wednesday, Thursday, Friday, Saturday to try to find a known good copy, which delays the recovery process 'cause you really do have to test. They make sure it's good. >> If you increase that frequency, You're going to protect yourself. That's why I got to go. Thanks so much for coming on theCUBEs. Great to see you. >> Great. Thank you very much. I'll be wearing a different Hawaiian shirt next to. >> All right. That sounds good. >> All right, Eric Herzog, Eric Herzog on theCUBE, Dave Vallante for David Nicholson. We'll be right back at VEEAMON 2022. Right after this short break. (light music playing)
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We're at the Aria. And of course notice my Hawaiian shirt, those clip-ons but you know, I mean, you guys started this journey the first one we came to. the strategy there. So we have several accounts Okay. So we can do, you know, the first thing we brought So phrases of the So the management cannot or if you had to engineer So the real magic of immutability was now I remember the first storage conference happen because of the cost So the four pillars, Those are the four pillars, right? the big competition, it's not that hard to So that team has the real So the business case for So on the InfiniGuard we do So on the InfiniBox, the And that recovery Now in the InfiniBox So in the case of that, in and just starts doing a restore So it depends on the Eric is addressing the reality in the bay area in LA. 'cause of the way earthquake standards are On the ransomware side, you of customers that paid the ransom but the way they talk about what they did, And so that's been very good. in the United States, Just the way if you don't report burglary, They're all James Bond on the sly And then, you know, oh, If you increase that frequency, Thank you very much. That sounds good. Eric Herzog on theCUBE,
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Eric Herzog, Infinidat | CUBE Conversation April 2022
(upbeat music) >> Lately Infinidat has been on a bit of a Super cycle of product announcements. Adding features, capabilities, and innovations to its core platform that are applied across its growing install base. CEO, Phil Bollinger has brought in new management and really emphasized a strong and consistent cadence of product releases, a hallmark of successful storage companies. And one of those new executives is a CMO with a proven product chops, who seems to bring an energy and an acceleration of product output, wherever he lands. Eric Herzog joins us on "theCUBE". Hey, man. Great to see you. Awesome to have you again. >> Dave. Thank you. And of course, for "theCUBE", of course, I had to put on a Hawaiian shirt as always. >> They're back. All right, I love it.(laughs) Watch out for those Hawaiian shirt police, Eric. (both laughing) All right. I want to have you start by. Maybe you can make some comments on the portfolio over the past year. You heard my intro, InfiniBox is the core, the InfiniBox SSA, which announced last year. InfiniGuard you made some substantial updates in February of this year. Real focus on cyber resilience, which we're going to talk about with Infinidat. Give us the overview. >> Sure. Well, what we've got is it started really 11 years ago with the InfiniBox. High end enterprise solution, hybrid oriented really incredible magic fairy dust around the software and all the software technology. So for example, the Neural Cache technology, which has multiple patents on it, allowed the original InfiniBox to outperform probably 85% of the All-Flash Arrays in the industry. And it still does that today. We also of course, had our real, incredible ease-of-use the whole point of the way it was configured and set up from the beginning, which we continued to make sure we do is if you will a set it and forget it model. For example, When you install, you don't create lungs and raid groups and volumes it automatically and autonomously configures. And when you add new solutions, AKA additional applications or additional servers and point it at the InfiniBox. It automatically, again in autonomously, adjust to those new applications learning what it needs to configure everything. So you're not setting cash size and Q depth, or Stripes size, anything you would performance to you don't have to do any of that. So that entire set of software is on the InfiniBox. The InfiniBox SSA II, which we're of course launching today and then inside of the InfiniGuard platform, there's a actually an InfiniBox. So the commonality of snapshots replication, ease of use. All of that is identical across the platform of all-flash array, hybrid array and purpose-built backup secondary storage and no other vendor has that breadth of product that has the same exact software. Some make a similar GUI, but we're talking literally the same exact software. So once you learn it, all three platforms, even if you don't have them, you could easily buy one of the other platforms that you don't have yet. And once you've got it, you already know how to use it. 'Cause you've had one platform to start as an example. So really easy to use from a customer perspective. >> So ever since I've been following the storage business, which has been a long time now, three things that customers want. They want something that is rock solid, dirt cheap and super fast. So performance is something that you guys have always emphasized. I've had some really interesting discussions over the years with Infinidat folks. How do you get performance? If you're using this kind of architecture, it's been quite amazing. But how does this launch extend or affect performance? Why the focus on performance from your standpoint? >> Well, we've done a number of different things to bolster the performance. We've already been industry-leading performance again. The regular InfiniBox outperforms 80, 85% of the All-Flash Arrays. Then, when the announcement of the InfiniBox SSA our first all-flash a year ago, we took that now to the highest demanding workloads and applications in the industry. So what did it add to the super high end Oracle app or SAP or some custom app that someone's created with Mongo or Cassandra. We can absolutely meet the performance between either the InfiniBox or the InfiniBox all-flash with the InfiniBox SSA. However, we've decided to extend the performance even farther. So we added a whole bunch of new CPU cores into our tri part configuration. So we don't have two array controllers like many companies do. We actually have three everything's in threes, which gives us the capability of having our 100% availability guarantee. So we've extended that now we've optimized. We put a additional InfiniBand interconnects between the controllers, we've added the CPU core, we've taken if you will the InfiniBox operating system, Neural Cache and everything else we've had. And what we have done is we have optimized that to take advantage of all those additional cores. This has led us to increase performance in all aspects, IOPS bandwidth and in fact in latency. In latency we now are at 35 mikes of latency. Real world, not a hero number, but real-world on an array. And when you look end to end, if I Mr. Oracle, or SAP sitting in the server and I'll look across that bridge, of course the sand and over to the other building the storage building that entire traversing can be as fast as a 100 microseconds of latency across the entire configuration, not just the storage. >> Yeah. I think that's best in class for an external array. Well, so what's the spectrum you can now hit with the performance ranges. Can you hit all the aspects of the market with the two InfiniBoxes, your original, and then the SSA? >> Yes, even with the original SSA. In fact, we've had one of our end users, who's been first InfiniBox customer, then InfiniBox SSA actually has been running for the last two months. A better version of the SSA II. So they've had a better version and this customer's running high end Oracle rack configurations. So they decided, you know what? We're not going to run storage benchmarks. We're going to run only Oracle benchmarks. And in every benchmark IOPS, latency and bandwidth oriented, we outperformed the next nearest competition. So for example, 57% faster in IOPS, 58% faster in bandwidth and on the latency side using real-world Oracle apps, we were three times better performance on the latency aspect, which of course for a high end high performance workload, that's heavily transactional. Latency is the most important, but when you look across all three of those aspects dramatically outperform. And by the way, that was a beta unit that didn't of course have final code on it yet. So incredible performance angle with the InfiniBox SSA II. >> So I mean you earlier, you were talking about the ease of use. You don't have to provision lungs and all that sort of nonsense, and you've always emphasized ease-of-use. Can you double click on that a little bit? How do you think about that capability? And I'm really interested in why you think it's different from other vendors? >> Well, we make sure that, for example, when you install you don't have to do anything, you have to rack and stack, yes and cable. And of course, point the servers at the storage, but the storage just basically comes up. In fact, we have a customer and it's a public reference that bought a couple units many years ago and they said they were up and going in about two hours. So how many high-end enterprise storage array can be up and going in two hours? Almost I mean, basically nobody about us. So we wanted to make sure that we maintain that when we have customers, one of our big plays, particularly helping with CapEx and OpEx is because we are so performant. We can consolidate, we have a large customer in Europe that took 57 arrays from one of our competitors and consolidate it to five of the original InfiniBox. 57 to 5. They saved about $25 million in capital expense and they're saving about a million and a half a year in operational expense. But the whole point was as they kept adding more and more servers that were connected to those competitive arrays and pointing them at the InfiniBox, there's no performance tuning. Again, that's all ease-of-use, not only saving on operational expense, but obviously as we know, the headcount for storage admins is way down from its peak, which was probably in 2007. Yet every admin is managing what 25 to 50 times the amount of storage between 2007 and 2022. So the reality is the easier it is to use. Not only does of course the CIO love it because both the two of us together probably been storage, doing storage now for close to 80 years would be my guess I've been doing it for 40. You're a little younger. So maybe we're at 75 to 78. Have you ever met a CIO used to be a storage admin ever? >> No. >> And I can't think of one either so guess what? The easier it is to use the CIOs know that they need storage. They don't like it. They're all these days are all software guys. There used to be some mainframe guys in the old days, but they're long gone too. It's all about software. So when you say, not only can we help reduce your CapEx at OpEx, but the operational manpower to run the storage, we can dramatically reduce that because of our ease-of-use that they get and ease-of-use has been a theme on the software side ever since the Mac came out. I mean, Windows used to be a dog. Now it's easy to use and you know, every time the Linux distribution come out, someone's got something that's easier and easier to use. So, the fact that the storage is easy to use, you can turn that directly into, we can help you save on operational manpower and OPEX and CIOs. Again, none of which ever met are storage guys. They love that message. Of course the admins do too 'cause they're managing 25 to 50 times more storage than they had to manage back in 2007. So the easier it is for them at the tactical level, the storage admin, the storage manager, it's a huge deal. And we've made sure we've maintained that as you've added the SSA, as we brought up the InfiniGuard, as we've continue to push new feature function. We always make it easy to use. >> Yeah. Kind of a follow up on that. Just focus on software. I mean, I would think every storage company today, every modern storage company is going to have more software engineers than hardware engineers. And I think Infinidat obviously is no different. You got a strong set of software, it's across the portfolio. It's all included kind of thing. I wonder if you could talk about your software approach and how that is different from your competitors? >> Sure, so we started out 11 years ago when in Infinidat first got started. That was all about commodity hardware. So while some people will use custom this and custom that, yeah and I having worked at two of the biggest storage companies in the world before I came here. Yes, I know it's heavily software, but our percentage of hardware engines, softwares is even less hardware engineering than our competitors have. So we've had that model, which is why this whole what we call the set it and forget it mantra of ease-of-use is critical. We make sure that we've expanded that. For example, we're announcing today, our InfiniOps focus and Infini Ops all software allows us to do AIOps both inside of our storage system with our InfiniVerse and InfiniMetrics packages. They're easy to use. They come pre-installed and they manage capacity performance. We also now have heavy integration with AI, what I'll call data center, AIOps vendors, Vetana ServiceNow, VMware and others. And in that case, we make sure that we expose all of our information out to those AIOps data center apps so that they can report on the storage level. So we've made sure we do that. We have incredible support for the Ansible framework again, which is not only a software statement, but an ease-of-use statement as well. So for the Ansible framework, which is trying to allow an even simpler methodology for infrastructure deployment in companies. We support that extensively and we added some new features. Some more, if you will, what I'll say are more scripts, but they're not really scripts that Ansible hides all that. And we added more of that, whether that be configuration installations, that a DevOps guy, which of course just had all the storage guys listening to this video, have a heart attack, but the DevOps guy could actually configure storage. And I guess for my storage buddies, they can do it without messing up your storage. And that's what Ansible delivers. So between our AIOps focus and what we're doing with InfiniOps, that extends of course this ease-of-use model that we've had and includes that. And all this again, including we already talked about a little bit cyber resilience Dave, within InfiniSafe. All this is included when you buy it. So we don't piecemeal, which is you get this and then we try to upcharge you for that. We have the incredible pricing that delivers this CapEx and an OpEx. Not just for the array, but for the associated software that goes with it, whether that be Neural Cache, the ease-of-use, the InfiniOps, InfiniSafes. You get all of that package together in the way we deploy from a business now perspective, ease of doing business. You don't cut POS for all kinds of pieces. You cut APO and you just get all the pieces on the one PO when we deliver it. >> I was talking yesterday to a VC and we were chatting about AI And of course, everybody's chasing AI. It's a lot of investments go in there, but the reality is, AI is like containers. It's just getting absorbed into virtually every thing. And of course, last year you guys made a pretty robust splash into AIOps. And then with this launch, you're extending that pretty substantially. Tell us a little bit more about the InfiniOps announcement news. >> So the InfiniOps includes our existing in the box framework InfiniVerse and what we do there, by the way, InfiniVerse has the capability with the telemetry feed. That's how we could able to demo at our demo today and also at our demo for our channel partner pre-briefing. Again a hundred mics of latency across the entire configuration, not just to a hundred mics of latency on storage, which by the way, several of our competitors talk about a hundred mics of latency as their quote hero number. We're talking about a hundred mics of latency from the application through the server, through the SAN and out to the storage. Now that is incredible. But the monitoring for that is part of the InfiniOps packaging, okay. We support again with DevOps with all the integration that we do, make it easy for the DevOps team, such as with Ansible. Making sure for the data center people with our integration, with things like VMware and ServiceNow. The data center people who are obviously often not the storage centric person can also be managing the entire data center. And whether that is conversing with the storage admin on, we need this or that, or whether they're doing it themselves again, all that is part of our InfiniOps framework and we include things like the Ansible support as part of that. So InfiniOps is sort of an overarching theme and then overarching thing extends to AIops inside of the storage system. AIops across the data center and even integration with I'll say something that's not even considered an infrastructure play, but something like Ansible, which is clearly a red hat, software oriented framework that incorporates storage systems and servers or networks in the capability of having DevOps people manage them. And quite honestly have the DevOps people manage them without screwing them up or losing data or losing configuration, which of course the server guys, the network guys and the storage guys hate when the DevOps guys play with it. But that integration with Ansible is part of our InfiniOps strategy. >> Now our shift gears a little bit talk about cyber crime and I mean, it's a topic that we've been on for a long time. I've personally been writing about it now for the last few years. Periodically with my colleagues from ETR, we hit that pretty hard. It's top of mind, and now the house just approved what's called the Better Cybercrime Metrics Act. It was a bipartisan push. I mean, the vote was like 377 to 48 and the Senate approved this bill last year. Once president Biden signs it, it's going to be the law's going to be put into effect and you and many others have been active in this space Infinidat. You announced cyber resilience on your purpose bill backup appliance and secondary storage solution, InfiniGuard with the launch of InfiniSafe. What are you doing for primary storage from InfiniBox around cyber resilience? >> So the goal between the InfiniGuard and secondary storage and the InfiniBox and the InfiniBox SSA II, we're launching it now, but the InfiniSafe for InfiniBox will work on the original InfiniBox. It's a software only thing. So there's no extra hardware needed. So it's a software only play. So if you have an InfiniBox today, when you upgrade to the latest software, you can have the InfiniSafe reference architecture available to you. And the idea is to support the four key legs of the cybersecurity table from a storage perspective. When you look at it from a storage perspective, there's really four key things that the CISO and the CIO look for first is a mutable snapshot technology. An article can't be deleted, right? You can schedule it. You can do all kinds of different things, but the point is you can't get rid of it. Second thing of course, is an air gap. And there's two types of air gap, logical air gap, which is what we provide and physical the main physical air gaping would be either to tape or to course what's left of the optical storage market. But we've got a nice logical air gap and we can even do that logical air gaping remotely. Since most customers often buy for disaster recovery purposes, multiple arrays. We can then put that air gap, not just locally, but we can put the air gap of course remotely, which is a critical differentiator for the InfiniBox a remote logical air gap. Many other players have logical, we're logical local, but we're going remote. And then of course the third aspect is a fenced forensic environment. That fence forensic environment needs to be easily set up. So you can determine a known good copy to a restoration after you've had a cyber incident. And then lastly is rapid recovery. And we really pride ourself on this. When you go to our most recent launch in February of the InfiniGuard within InfiniSafe, we were able to demo live a recovery taking 12 minutes and 12 seconds of 1.5 petabytes of backup data from Veeam. Now that could have been any backup data. Convolt IBM spectrum tech Veritas. We happen to show with Veeam, but in 12 minutes and 12 seconds. Now on the primary storage side, depending on whether you're going to try to recover locally or do it from a remote, but if it's local, we're looking at something that's going to be 1 to 2 minutes recovery, because the way we do our snapshot technology, how we just need to rebuild the metadata tree and boom, you can recover. So that's a real differentiator, but those are four things that a CISO and a CIO look for from a storage vendor is this imutable snapshot capability, the air gaping capability, the fenced environment capability. And of course this near instantaneous recovery, which we have proven out well with the InfiniGuard. And now with the InfiniBox SSA II and our InfiniBox platform, we can make that recovery on primary storage, even faster than what we have been able to show customers with the InfiniGuard on the secondary data sets and backup data sets. >> Yeah. I love the four layer cake. I just want to clarify something on the air gap if I could so you got. You got a local air gap. You can do a remote air gap with your physical storage. And then you're saying there's I think, I'm not sure I directly heard that, but then the next layer is going to be tape with the CTA, the Chevy truck access method, right? >> Well, so while we don't actively support tape and go to that there's basically two air gap solutions out there that people talk about either physical, which goes to tape or optical or logical. We do logical air gaping. We don't do air gaping to tape 'cause we don't sell tape. So we make sure that it's a remote logical air gap going to a secondary DR Site. Now, obviously in today's world, no one has a true DR data center anymore, right. All data centers are both active and DR for another site. And because we're so heavily concentrated in the global Fortune 2000, almost all the InfiniBoxes in the field already are set up as in a disaster recovery configuration. So using a remote logical air gap would be is easy for us to do with our InfiniBox SSA II and the whole InfiniBox family. >> And, I get, you guys don't do tape, but when you say remote, so you've got a local air gap, right? But then you also you call a remote logical, but you've got a physical air gap, right? >> Yeah, they would be physically separated, but when you're not going to tape because it's fully removable or optical, then the security analysts consider that type of air gap, a logical air gap, even though it's physically at a remote. >> I understand, you spent a lot of time with the channel as well. I know, and they must be all over this. They must really be climbing on to the whole cyber resiliency. What do you say, do they set up? Like a lot of the guys, doing managed services as well? I'm just curious. Are there separate processes for the air gap piece than there are for the mainstream production environment or is it sort of blended together? How are they approaching that? >> So on the InfiniGuard product line, it's blended together, okay. On the InfiniBox with our InfiniSafe reference architecture, you do need to have an extra server where you create an scuzzy private VLAN and with that private VLAN, you set up your fenced forensic environment. So it's a slightly more complicated. The InfiniGuard is a 100% automated. On the InfiniBox we will be pushing that in the future and we will continue to have releases on InfiniSafe and making more and more automated. But the air gaping and the fence reference now are as a reference architecture configuration. Not with click on a gooey in the InfiniGuard case are original InfiniSafe. All you do is click on some windows and it just goes does. And we're not there yet, but we will be there in the future. But it's such a top of mind topic, as you probably see. Last year, Fortune did a survey of the Fortune 500 CEOs and the number one cited threat at 66% by the way was cybersecurity. So one of the key things store storage vendors do not just us, but all storage vendors is need to convince the CISO that storage is a critical component of a comprehensive cybersecurity strategy. And by having these four things, the rapid recovery, the fenced forensic environment, the air gaping technology and the immutable snapshots. You've got all of the checkbox items that a CISO needs to see to make sure. That said many CISOs still even today stood on real to a comprehensive cybersecurity strategy and that's something that the storage industry in general needs to work on with the security community from a partner perspective. The value is they can sell a full package, so they can go to their end user and say, look, here's what we have for edge protection. Here's what we've got to track the bad guide down once something's happened or to alert you that something's happened by having tools like IBM's, Q Radar and competitive tools to that product line. That can traverse the servers and the software infrastructure, and try to locate malware, ransomware akin to the way all of us have Norton or something like Norton on our laptop that is trolling constantly for viruses. So that's sort of software and then of course storage. And those are the elements that you really need to have an overall cybersecurity strategy. Right now many companies have not realized that storage is critical. When you think about it. When you talk to people in security industry, and I know you do from original insertion intrusion to solution is 287 days. Well guess what if the data sets thereafter, whether it be secondary InfiniGuard or primary within InfiniBox, if they're going to trap those things and they're going to take it. They might have trapped those few data sets at day 50, even though you don't even launch the attack until day 200. So it's a big deal of why storage is so critical and why CISOs and CIOs need to make sure they include it day one. >> It's where the data lives, okay. Eric. Wow.. A lot of topics we discovered. I love the agile sort of cadence. I presume you're not done for the year. Look forward to having you back and thanks so much for coming on today. >> Great. Thanks you, Dave. We of course love being on "theCUBE". Thanks again. And thanks for all the nice things about Infinidat. You've been saying thank you. >> Okay. Yeah, thank you for watching this cube conversation. This is Dave Vellante and we'll see you next time. (upbeat music)
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to have you again. And of course, for "theCUBE", of course, on the portfolio over the past year. of product that has the following the storage business, and applications in the industry. spectrum you can now hit and on the latency side and all that sort of nonsense, So the reality is the easier it is to use. So the easier it is for it's across the portfolio. and then we try to upcharge you for that. but the reality is, AI is like containers. and servers or networks in the capability and the Senate approved And the idea is to on the air gap if I could so you got. and the whole InfiniBox family. consider that type of air gap, Like a lot of the guys, and the software infrastructure, I love the agile sort of cadence. And thanks for all the nice we'll see you next time.
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Eric Herzog, Infinidat InfiniGuard Cyber Resilience
(gentle music) >> High profile cyber attacks like the SolarWinds hack, the JBS meat and the Florida municipality breach, have heightened awareness of how exposed, critical infrastructure has become. Because the pandemic has shifted employees to remote modes of work, hackers now have a much easier target to fish for credentials and exploit less secure home networks. Take the recent Log4j vulnerability, that's yet another example, of how hackers can take advantage of weak links in the chain. Now data storage companies have an important role to play in fighting cyber crime. Ultimately, they provide the equivalent of a bank vault if you will, and are responsible for storing and protecting the data that cyber criminals are targeting to steal or encrypt, in an effort to hold companies hostage, in a ransomware attack. Now in an effort to help customers understand how to protect themselves from such vulnerabilities, and how one storage company is addressing these challenges, the Cube is hosting this special presentation InfiniGuard Cyber Resilience: New Cybercrime Solutions. And we're going to speak with Eric Herzog, who's the Chief Marketing Officer of Infinidat, and then we'll bring in Stan Wysocki who is the president of Mark III Systems who is either an expert in IT infrastructure and artificial intelligence. First, let me welcome Eric Herzog back to the Cube, hello, Eric. >> Great, Dave, thank you very much, always love talking to you and the Cube, about leading edge technology solutions for end users. >> Alright let's do it. So, first we want to address the transformation and big business progress of Infinidat. New CEO, he's injected new management, new head of marketing obviously, Phil Bullinger is really been focused on accelerating the company's original vision, and doing so, Eric, in the typically unconventional style of Infinidat, you just put out a press release, capping 2021, can you set the stage for us, and give us the business update? >> Sure, so of course we summarized our 2021 results. What a very, very strong year. What a very, very strong year. We increased our bookings over 40% year to year. Even in Q4, we increased our bookings over 68%. And over 25% of the fortune 50 use an Infinidat solution, either our InfiniBox, or InfiniBox SSA, all flash array, or our Infiniguard, which is the focus of the launch we're doing today, on February 9th. >> Yeah, so I always said that Infinidat is one of the best kept secrets in the storage business. So let's talk about that hard news, what you launched on February 9th, and why it's important. >> Well, what we've done is we've got a high end enterprise purpose-built backup appliance, the InfiniGuard. We made some substantial advances in that. The key is focused on cyber resilience with what we call our infinisafe technology. Infinisafe incorporates a number of subsets, of cyber resilience from immutable snapshots, to logical air gapping, to fenced isolated networks, to almost instantaneous recovery for your backup data sets. In addition, we also dramatically improved the performance of the backup and recovery, which means, for example, if a backup window was taking three hours, now the backup window on that primary backup dataset could take only an hour and a half, which of course, as we all know backup dramatically impacts the performance of your primary applications, your primary servers, and your primary storage. So we've done both the cyber resilience aspect and then, on modern data protection, making sure that the backup and recovery are faster, for a traditional backup workload. >> So tell us a little bit more about Infinisafe, and specifically, Eric I'm interested in how it's different from other solutions, don't make me a liar, I had said, you guys always kind of take nonconventional approaches so tell us, add a little color to Infinisafe and how is it really unique from competitors? >> Sure, well Infinisafe incorporates as I mentioned, several different aspects. First of all, the immutable snapshots. So immutable snapshots can not be deleted, they cannot be altered, you cannot accelerate the rate, you can set the rate of immutable stuff, do I want to do it once a day? Do I want to do it twice a day? And obviously if a hacker could get in, you could accelerate that. Our immutable snaps are physically separated from the management schema. So the inside of an Infiniguard, we have what we call a data dedupe appliance, and that data dedupe engine, it goes ahead and it applies data reduction technology, to that back up data set. But we've divorced the immutable snapshots from the management of what we now call a DDE. So the DDE has kind of access of giving you that gap, that logical gap between the management schema of a DDE, and of course the immutable snapshot. We also combine that with this air gap technology, you've got the immutability and the air gap, which is local in that instance, but we also can do it remotely. So we can replicate from one Infiniguard in data center A, to a different Infiniguard in data center B. You then can configure that backup data set with the same immutable snapshot, and the same length, one day, half a day, six hours, whatever you choose, and then of course it'll have that same capability. The third thing we've done is very unique. We have a fenced isolated network to perform forensics. So, if the Cube has a cyber or malware attack, you need to make sure that once you've cleaned it up, off the primary storage, the primary servers, that you recover, a known good data set. So we set up this isolated fence network in which to perform that forensic analysis, to give you the appropriate good recover point. However, unlike many of our competitors, we can do it with a single InfiniBox. Some of our competitors, right on their websites say, you need two of their purpose-built backup appliances, to do cyber resilience. Meaning, twice the CapEx and twice the OpEx, which we can do with a single Infiniguard solution. And then lastly is our near instantaneous recovery. As you know, we're recovering backup data sets. We can make between 15 and 30 minutes time, the backup data set fully accessible to the backup admin or the storage admin to use their Commvault, their Veeam, their Veritas, their IBM Spectrum Protect, or whatever their backup software is, to do recovery from the InfiniGuard box, back to the primary storage using of course the backup software that they created the original dataset with. That is very unique. When you look out in the industry and look at, whether it be purpose-built backup competitors, or whether you look at primary storage competitors, almost no one talks about the speed of their recovery, and the one or two that do, talk about recovering the data set. We recover the entire environment. We are ready to go, and the backup admin, if they were, for example, Commvault, Veeam or Veritas, they could immediately start the backup, as soon as we did our recovery, which again, takes between 15 and 30 minutes, independent of the data set size. That could be 50 terabytes, it could be a petabyte, it could be two petabytes. And even two petabytes of data can be available in 15 to 30 minutes. And then of course, the backup admin can restore from that backup dataset. Very powerful and very unique in those aspects. >> Whilst the reason why this is so important is like I said, it's like the bank vault, because hackers are going to go after that backup corpus that's where the gold is, that's where all the data is. So this all really sounds good. But there's more than Infinisafe in this launch. What else should we know? >> Well, the other thing we've done is dramatically improved the performance of the purpose-built backup plants at the core. So for example, the last time we publicly announced our numbers, we were at 74 terabytes an hour, now we're 180 terabytes an hour. So of course, as we all know, when you do a backup, it impacts the performance of the primary applications, the primary servers and the primary storage. So if that backup window was taking three hours, now that we've more than doubled the performance, you could be up to 50% better. So a three hour backup window, if that's what the dataset took to be backed up, now we can get that down to an hour and a half or even faster. So that of course minimizes the impact on primary storage, primary applications, and of course your primary storage, making it much, much more efficient, from a backup perspective, and of course less impact on the primary applications, the primary servers, and primary storage. >> So I've talked to a number of Infinidat customers, they're very loyal and kind of passionate. So I wonder if you could kind of put that perspective on this discussion. The impact that InfiniGuard, this announcement, that's going to have for your customers, paint a picture as to how it's going to change their business. >> Sure, so let me give you an example. One of our customers is a cloud service buyer, in North America, they focus only on healthcare. So here's a couple of key benefits that they got. First of all, they use our integration with two different backup vendors. They don't have one, they have two. So we're tightly integrated with our backup software partners. They got a 40% cost savings on CapEX, compared to the previous vendor that they had. And, they used to be able to do 30,000 backup per day, now they can do 90,000 backup a day. And by the way, that's all with the previous version of InfiniGuard, not the version we just announced on the 9th. One of our other customers, which is in AMEA and they happened to be an energy company, they were using purpose-built backup from the other vendor, and they had 14 of them, seven in data center one, and seven in data center two. With InfiniGuard, they've got one in data center one, and one in data center two. So 14 purpose-built backup appliances consolidated down into two. And on top of that, those purpose-built backup appliances from the other vendor actually had a couple recovery failures, where they were not able to recover the data. They've been installed for a year now, they've had zero recovers, zero recovery failures, whereas the previous vendor had some. And lastly, let's talk about a large global fortune financial services. So, one of the biggest in the industry, their cost savings from their previous vendor was 46%. In addition, when you look at their cyber resilience design, they were using one of those vendors that probably talks about needing two system products to do their cyber resiliency. They again were able to take those two systems out, and use one InfiniGuard solution. Again, reducing both their capital expenditure, two going to one. And then the operational expenditure, they only have to manage one InfiniGuard versus two of the other guys appliances. Those are just three examples all over the world. One in cloud service providing, one in the energy space, and one a global fortune 500 financial services company. Just some real world examples. And all those by the way, Dave, were before the enhancements of Infinisafe, and before the additional performance we've added in the launch of InfiniGuard on February 9th. >> So like I'm just kind of sketching out the business case, you know, put my CFO hat on. So you're lowering costs cause you're consolidating, so that means I need less hardware and software. But also there's probably labor costs associated with that. If I could do it faster with less resources, I got less stuff to manage. You're accelerating the backup time, so that frees up resources that I can apply elsewhere, recovery, you know, is really important. So I'm inferring faster recovery, all this lowers my risk, and then I can sort of calculate the probability of having data loss, and then what that means to my business. Am I getting that right? >> Yeah, yeah. And in fact, the other impact is on your primary service and your primary storage. If the backup window shrinks, then you're not slowing down that SAP app, that Oracle app, you know, that SQL app, whatever you're running, whether that be the financials, whether that be your logistics, whether it be your manufacturing system, every time you turn on that backup, to do that backup, that backup window slows you down. So cutting that in half has an impact on the real-world application side, which obviously most storage guys, you know, it's hard for us to quantify. But you are taking the impact of backup, and basically reducing it, if you will shrinking the backup window, so their primary applications don't get hammered as much by the backup while they're still trying to run that SAP, that Oracle or that SQL workload. >> And you're not a backup software vendor, so I have optionality there. I can pretty much choose all the popular, you know. >> Absolutely, so Veeam, Veritas, Commvault, IBM Spectrum Protect, all the majors. And in fact, one of the players I mentioned, as you were talking about the end-users, they use two different backup packages, two of 'em. So, two of the major vendors that I named, we work with them just within one account. So, we're very flexible, the user picks what they want from a backup software perspective, and we can work with anything. So, whatever they want to use, is fine with us. We integrate with all of them, we have integration, for example, also with VMware, for vVols and other aspects in container integration, so you know, whether it be our purpose-built backup appliance, InfiniGuard, or what we do with the InfiniBox, we always make sure we integrate with the surrounding environment. 'Cause storage is not an island, storage needs to exist in your data center, or your hybrid cloud data center, or what you're doing for containers. So we make sure we have integration with our InfiniBox, our InfiniBox SSA, all flash. And of course the product we're enhancing today, the InfiniGuard. >> Yeah, integration is super important in the enterprise. Enterprises want solutions, they're busy. (laughs) They don't have unlimited budget to go, you know, plugging stuff together. So, okay Eric, we got to leave it there. Thank you so much. >> Great, thank you very much Dave. Always love talking to the Cube. >> Okay, in a moment Stan Wysocki is coming in. He's the president of Mark III Systems. He's going to join us for a drill down on how InfiniGuard is impacting customers. You're watching the Cube, your global leader, in enterprise tech coverage. (gentle music)
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the Cube is hosting this always love talking to you and the Cube, and doing so, Eric, in the And over 25% of the fortune 50 in the storage business. that the backup and recovery are faster, and of course the immutable snapshot. it's like the bank vault, of the primary applications, So I've talked to a number and before the additional You're accelerating the backup time, And in fact, the other impact all the popular, you know. And in fact, one of the important in the enterprise. Always love talking to the Cube. He's the president of Mark III Systems.
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Eric Herzog and Stan Wysocki InfiniGuard Cyber Resilience
>> (upbeat music) >> Okay, we just covered some of the critical aspects from Infinidat recent announcement and the importance of cyber resilience and fast recovery. Eric Hertzog is back and joining us is Stan Wysocki, who's president of Mark III Systems. Stan, welcome to the Cube, good to see you. >> Thank you, pleasure to be here. >> Tell us about Mark III Systems. You specialize in IT infrastructure and artificial intelligence. It says in your website. I'd love to hear more about your business. >> Yeah, yeah, definitely. You know, I think we're a little bit unique in our industry, right? There've been business partners resellers around for, we've been around for 26 years. And in 26 years, we've supported some of largest enterprise customers in the Southeast, with server storage networking virtualization. We have VCP number 94, so we've been doing that from the very beginning. But about six years ago, we realized that IT was changing, that business was changing, that the demands of the customers was changing and we needed to create the full stack message and a full-stack practice. So we hired data scientists and developers in DevOps, MLOps and gave them the environments and the tools that they could use to build experience around AI, ML deep learning. So now when we engage with our customers, not only can we handle the entire enterprise stack that they have, but we can help accelerate them on their adoption of open-source technologies, cloud native development and AI and integrating that into their business processes. >> I love it. You got to keep moving. You've been around for a long time, but you're not just sitting still. I wonder if you could comment in an Eric, I want you to comment as well. From your customer's perspective Stan, what are the big trends that you see that are impacting their business and the challenges that they're facing? >> Yeah, that's great. So kind of ties into what I just said. Today we live in a data-driven society. Everything that we do is really driven by how the customer wants to engage. And that's both an internal customer and your end user customers, on how they want to engage, how they want to consume and how they want to interact with everything out there in the world, right? So the real trends is really around engaging with the customer, but that means that you need to be data-driven, you need to adopt AI platforms, you need to adopt a more holistic view of what you're doing with your customers. That drives up the importance of the data that you have in your shop, right? So then cybersecurity becomes extremely important, not just because of the technical skills of the hacker is getting better and better, but because we're becoming more reliant on the data that we have moving forward and we're proud to partner with Infinidat in leveraging InfiniGuard and Infinni safe to really protect our customer's data. >> Great. Eric, thinking about the trends and some of the issues that Stan just mentioned, when you think about the launch and the announcement that you just made, how do you see it fitting in to Stan's business? How's how it's going to help the end customers? >> Well, I think there's one key aspect. As noted in the fortune survey of CEOs in 2021. The number one concern of CEOs of the fortune 500, was cybersecurity and they saw that as biggest threat to their business. As Stan pointed out, that becomes of the importance of the digital data, that all companies generate, of all types, financial services, healthcare, government institutions, manufacturing, you name it. So one of the key things you've got to do, is make sure that your storage estate, fits into an overall cybersecurity strategy. And with InfiniGuard, or Ifini safe technologies, we can ensure that Stan's customers and customers of our other business partners all over the world, can make sure that the data is safe, protected and can help them form a malware or ransomware attack, against that valuable data set. >> Well then you know, one of you guys could come with, I mean, we talked to CSOs and they've told us that there be could in part due to the pandemic, largely actually, their whole strategy has changed. Their spending strategies changed, no longer than just sort of putting up hardware firewalls. They're shifting their focus to two different areas, obviously endpoint, you know, cloud security is a big deal, identity access management, but ransomware, is just top of mind for everybody. And as we talked about earlier, the exposure, now the weak links, whether you're working from home, or Stan you mentioned greater sophistication of hacker. So what are you hearing from customers in this regard, Stan? >> Well, you know I think you have that, right? But then you always have, we've been doing this for 26 years. I've never heard of an IT budget that that's gone up, in any year, right? So, with the sophistication of these hackers that are coming out and the different angles that they're using to get in, it is extremely important for our customers to be very efficient and choose their security strategy and products very wisely, right? I think I read an article a year or so ago that the average enterprise had like something like 27 different security products and imagine a CSO and his team, who is struggling with their budget to manage that. So for us to be able to leverage InfiniGuard and Infini safe and to be able to provide, you know the immutable snapshots. The logical air gas, the physical air backs and offense network for recovery. That's all extremely easy to manage. I mean I talked to my customers on why they have chosen Infinidat, you know through us, right? And one of the things that they always talk about is how easy and how amazing the support is. How easy it is to install, how easy it is to manage. And normally when you have a simple product, right, you think you can sell that to an unsophisticated customers. But my most technical customers really appreciate this, because of the way Infinidat manages itself and provides the tools saying, just for example, the host tools, right? It does it in the way that they do it, so they trust it, so that they can focus on the more important tasks, rather than the tier and feeding other storage environment. >> Yeah, thank you and then when you talk to CSOs, you ask them what's the number one problem, they'll tell you lack of talent and you just nailed it. You've got on average 27 different tools, new tools coming out every day, you're getting billion dollar, VC investments and more and more companies are getting into it. It just adds to that confusion. So Stan, I wonder if you could talk about, specifically InfiniGuard, how it fits into your stack like where and how you're applying it? Maybe you could talk about some specific use cases. >> Oh yeah definitely, you know we have customers in pretty much every vertical, that we're supporting their stores environments and Infinidat plays and all of those verticals with all of our customers. One in particular a healthcare account, one of our very first Infinidat customers and over the years, is become the de facto standard, stores platform that they have. And they also now have InfiniGuard as the backup target for commovault. And this is one of those examples of the very technical discerning customer, that really demands excellence, right? So they love, you know, the three controller setup versus a dual controller set up, they love the availability and the resiliency, but then when it comes to the cybersecurity, before they moved on to this platform, they did have some ransomware attacks and they did have to pay out and it was very public. And, you know, since they've gone onto this platform, they feel much more comfortable. >> Excellent. So Eric, I want to bring you in. So let's talk through some of the options that customers have. You and I were talking earlier about, you know, the local air gap, what is that? You know, the logical air gap if you will and then the physical labor, what patterns are you seeing with customers to really try to protect themselves against some of this ransomware? How are they approaching it? >> Well, first of all, obviously, we with the InfiniGuard, has a purpose built backup appliance can work with all the various backup vendors. But because backup, is one of the first things these sophisticated ransomware, or malware it entity is going to attack. right? Otherwise the CIO will just call up say, hey, do we have a good backup? Let's recover from that. So secondary storage, AK their backup estate, is exactly the first thing they're going to target. And they do it certain viciously of course. So what are the key things we do, is we allow them to take those backup datasets, commvault for example and in Stan's example, or Vain or veritas or IBM Spectrum Protector, many other packages, even directly with databases like with Oracle Armin and allow them to create a mutable snapshots. Can't delete them, can't change them, can alter them. And then we air gap them locally, from the management framework. So in an InfiniGuard, we have a technology known as our day-to-day dupe engines ODDES. Those are really the management scanner for the entire solution. So when we create an immutable snapshots, we create a logical air gap, with ODDES, cannot alter the immutability characteristics, they cannot shorten them, they can not lengthen them, in short we take that management scheme away and create this separation. But we also allow them to replicate those backup datasets to a remote InfiniGuard box. You would set up the exact same parameters, I want to make an immutable snap every day, every 12 hours, every six hours and then you've got the duplicate. Remember the average length, from breach to closure on a cyber attack is 287 days. So once the attack starts, you don't know until they ask you for the ransom, it could be going on for 50 days, a hundred days, 150 days. And it's all done, if you will on the download, hidden. So if by the way, you happen to have a data center fire, or you happen to have a tornado or an earthquake, or some other natural disaster, you still want that data replicated to a secondary site, but then you still want the capability of the cyber resilience, as Stan pointed out. So you can do that. We can create a then a isolated fence network and we can do that on one InfiniGarden. Most of our competitors require two data protection appliances and it's public it's right on their websites. So we save you on some CapEx there and then we can do this near instantaneous recovery. And that's not just of the dataset. Some of the cyber reasons, technology you'll see out there, including on primary storage, only recovers the dataset. We can recover the entire backup data set and all the surrounding environment. So to second that Vain or Veritas, IBM spectrum protect commvault, backup is available. The backup admins or the storage admins, could immediately restored, it's ready to go. And we can do that in 15 to 30 minutes. Now that is being fast to react to a problem. >> So thank you for that. So Stan, I wonder if you could talk about the best practice Eric was just sharing, the local air gap and then the secondary, is that really in the case of a disaster, or is it also to isolate the network? What are you seeing as the gold standard that customers are applying with your advice? >> Yeah, definitely the gold standard would be three sites. We do have a lot of our customers. The one healthcare customer in particular is splits it between two sides and they are actually working with us right now to architect the third site. Just for that fact, we are down in Texas, hurricanes can come in 60, 70, 80 miles on in land. And then there's, you know, hurricane Harvey, right with all the flooding and stuff like that. So they do want to set up a third side. I think that gives them the peace of mind. And you know the whole thing about it is right. You know, having an environment like this means the CSO and his team can focus on preventing attacks, while they're very confident that their infrastructure team, can handle anything that slips by them. >> Okay, great. Thank you. We're about out of time but Eric, I wonder if you could kind of bring us home, give us a summary of, how you see InfiniGuard impacting customers, you know where's that value that business case for them. I wonder if you could just tie that note for us. >> Sure. We want to make sure that we tie everything back, normally technical value, as Stan very eloquently did with several different customers, but what we can do from a business value perspective. So as an example, one of our infiniGuard customers, is a global financial services company and they were using a solution from a different purpose-built backup appliance provider. They switched to us, not only they're able to increase the number of daily backups, from 30,000 to 90,000. So they get better data protection, but on top of that, they cut 40% of their costs. So you want to make sure that while you're doing this, you're doing things like consolidation. One of our other customers, which is in EMEA, in the European area, they had 14 purpose-built backup appliances, seven in one data center and set seven and a second data center. Now they've got two, one in one data center, one of the other, they of course do the local backups right then and there. And then they replicate, from one data center to the other data center. As both data centers are both active data centers, but differ for the other data center. So from their perspective, dramatic reduction of OPEX and CapEx, 14 physical boxes down to two. And of course the associated management of both the manpower side, but why I love to call the watch slots, power and floor. All of those things that go into an OPEX budget, they were cut dramatically, 'cause there's only two systems now, to power cool, et cetera et cetera. Floor space, Rackspace from 14. So wow, did they save money. So I think, it's not only providing that data protection and cyber resilience technology, but doing it in a cost-effective way. And as Stan pointed out, in a highly automated way, that cuts back on the manpower they need to manage these systems, because they're overworked and they need to focus on as Stan pointed out, their AI infrastructure, where they're doing for AI applications, don't have time to deal with it. So the more we automate, the better it is for them and the easier it is for everyone from the end-user perspective, as well as up in through their entire IT chain of command. >> Okay, if you want more information, you can go to infinidatguard.com or it's markiisis.com and check it out, learn about their full stack solution. A little bit about AI. Gentlemen, thanks so much for the conversation today, great to have you. >> Mark and Steve: Thank you, Dave. Now in a moment, I'm going to have some closing thoughts on the market and what we heard today. Thank you for watching the cube. You're a leader in enterprise tech coverage.
SUMMARY :
and the importance of cyber I'd love to hear more about your business. that the demands of the and the challenges that they're facing? of the data that you have and the announcement that you just made, So one of the key things you've got to do, So what are you hearing from and to be able to provide, you and you just nailed it. and over the years, You know, the logical air gap if you will So if by the way, you happen is that really in the case of a disaster, And then there's, you I wonder if you could So the more we automate, for the conversation today, Thank you for watching the cube.
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Eric Herzog, Infinidat | CUBEconversations
(upbeat music) >> Despite its 70 to $80 billion total available market, computer storage is like a small town, everybody knows everybody else. We say in the storage world, there are a hundred people, and 99 seats. Infinidat is a company that was founded in 2011 by storage legend, Moshe Yanai. The company is known for building products with rock solid availability, simplicity, and a passion for white glove service, and client satisfaction. Company went through a leadership change recently, in early this year, appointed industry vet, Phil Bullinger, as CEO. It's making more moves, bringing on longtime storage sales exec, Richard Bradbury, to run EMEA, and APJ Go-To-Market. And just recently appointed marketing maven, Eric Hertzog to be CMO. Hertzog has worked at numerous companies, ranging from startups that were acquired, two stints at IBM, and is SVP of product marketing and management at Storage Powerhouse, EMC, among others. Hertzog has been named CMO of the year as an OnCon Icon, and top 100 influencer in big data, AI, and also hybrid cloud, along with yours truly, if I may say so. Joining me today, is the newly minted CMO of Infinidat, Mr.Eric Hertzog. Good to see you, Eric, thanks for coming on. >> Dave, thank you very much. You know, we love being on theCUBE, and I am of course sporting my Infinidat logo wear already, even though I've only been on the job for two weeks. >> Dude, no Hawaiian shirt, okay. That's a pretty buttoned up company. >> Well, next time, I'll have a Hawaiian shirt, don't worry. >> Okay, so give us the backstory, how did this all come about? you know Phil, my 99 seat joke, but, how did it come about? Tell us that story. >> So, I have known Phil since the late 90s, when he was a VP at LSA of Engineering, and he had... I was working at a company called Milax, which was acquired by IBM. And we were doing a product for HP, and he was providing the subsystem, and we were providing the fiber to fiber, and fiber to SCSI array controllers back in the day. So I met him then, we kept in touch for years. And then when I was a senior VP at EMC, he started originally as VP of engineering for the EMC Isilon team. And then he became the general manager. So, while I didn't work for him, I worked with him, A, at LSA, and then again at EMC. So I just happened to congratulate him about some award he won, and he said "Hey Herzog, "we should talk, I have a CMO opening". So literally happened over LinkedIn discussion, where I reached out to him, and congratulate him, he said "Hey, I need a CMO, let's talk". So, the whole thing took about three weeks in all honesty. And that included interviewing with other members of his exec staff. >> That's awesome, that's right, he was running the Isilon division for awhile at the EMC. >> Right. >> You guys were there, and of course, you talk about Milax, LSA, there was a period of time where, you guys were making subsystems for everybody. So, you sort of saw the whole landscape. So, you got some serious storage history and chops. So, I want to ask you what attracted you to Infinidat. I mean, obviously they're a leader in the magic quadrant. We know about InfiniBox, and the petabyte scale, and the low latency, what are the... When you look at the market, you obviously you see it, you talk to everybody. What were the trends that were driving your decision to join Infinidat? >> Well, a couple of things. First of all, as you know, and you guys have talked about it on theCUBE, most CIOs don't know anything about storage, other than they know a guy got to spend money on it. So the Infinidat message of optimizing applications, workloads, and use cases with 100% guaranteed availability, unmatched reliability, the set and forget ease of use, which obviously AIOps is driving that, and overall IT operations management was very attractive. And then on top of that, the reality is, when you do that consolidation, which Infinidat can do, because of the performance that it has, you can dramatically free up rack, stack, power, floor, and operational manpower by literally getting rid of, tons and tons of arrays. There's one customer that they have, you actually... I found out when I got here, they took out a hundred arrays from EMC Hitachi. And that company now has 20 InfiniBoxes, and InfiniBox SSAs running the exact same workloads that used to be, well over a hundred subsystems from the other players. So, that's got a performance angle, a CapEx and OPEX angle, and then even a clean energy angle because reducing Watson slots. So, lots of different advantages there. And then I think from just a pure marketing perspective, as someone has said, they're the best kept secret to the storage industry. And so you need to, if you will, amp up the message, get it out. They've expanded the portfolio with the InfiniBox SSA, the InfiniGuard product, which is really optimized, not only as the PBA for backup perspective, and it works with all the backup vendors, but also, has an incredible play on data and cyber resilience with their capability of local logical air gapping, remote logical air gapping, and creating a clean room, if you will, a vault, so that you can then recover their review for malware ransomware before you do a full recovery. So it's got the right solutions, just that most people didn't know who they were. So, between the relationship with Phil, and the real opportunity that this company could skyrocket. In fact, we have 35 job openings right now, right now. >> Wow, okay, so yeah, I think it was Duplessy called them the best kept secret, he's not the only one. And so that brings us to you, and your mission because it's true, it is the best kept secret. You're a leader in the Gartner magic quadrant, but I mean, if you're not a leader in a Gartner magic quadrant, you're kind of nobody in storage. And so, but you got chops and block storage. You talked about the consolidation story, and I've talked to many folks in Infinidat about that. Ken Steinhardt rest his soul, Dr. Rico, good business friend, about, you know... So, that play and how you handle the whole blast radius. And that's always a great discussion, and Infinidat has proven that it can operate at very very high performance, low latency, petabyte scale. So how do you get the word out? What's your mission? >> Well, so we're going to do a couple of things. We're going to be very, very tied to the channel as you know, EMC, Dell EMC, and these are articles that have been in CRN, and other channel publications is pulling back from the channel, letting go of channel managers, and there's been a lot of conflict. So, we're going to embrace the channel. We already do well over 90% of our business within general globally. So, we're doing that. In fact, I am meeting, personally, next week with five different CEOs of channel partners. Of which, only one of them is doing business with Infinidat now. So, we want to expand our channel, and leverage the channel, take advantage of these changes in the channel. We are going to be increasing our presence in the public relations area. The work we do with all the industry analysts, not just in North America, but in Europe as well, and Asia. We're going to amp up, of course, our social media effort, both of us, of course, having been named some of the best social media guys in the world the last couple of years. So, we're going to open that up. And then, obviously, increase our demand generation activities as well. So, we're going to make sure that we leverage what we do, and deliver that message to the world. Deliver it to the partner base, so the partners can take advantage, and make good margin and revenue, but delivering products that really meet the needs of the customers while saving them dramatically on CapEx and OPEX. So, the partner wins, and the end user wins. And that's the best scenario you can do when you're leveraging the channel to help you grow your business. >> So you're not only just the marketing guy, I mean, you know product, you ran product management at very senior levels. So, you could... You're like a walking spec sheet, John Farrier says you could just rattle it off. Already impressed that how much you know about Infinidat, but when you joined EMC, it was almost like, there was too many products, right? When you joined IBM, even though it had a big portfolio, it's like it didn't have enough relevant products. And you had to sort of deal with that. How do you feel about the product portfolio at Infinidat? >> Well, for us, it's right in the perfect niche. Enterprise class, AI based software defined storage technologies that happens run on a hybrid array, an all flash array, has a variant that's really tuned towards modern data protection, including data and cyber resilience. So, with those three elements of the portfolio, which by the way, all have a common architecture. So while there are three different solutions, all common architecture. So if you know how to use the InfiniBox, you can easily use an InfiniGuard. You got an InfiniGuard, you can easily use an InfiniBox SSA. So the capability of doing that, helps reduce operational manpower and hence, of course, OPEX. So the story is strong technically, the story has a strong business tie in. So part of the thing you have to do in marketing these days. Yeah, we both been around. So you could just talk about IOPS, and latency, and bandwidth. And if the people didn't... If the CIO didn't know what that meant, so what? But the world has changed on the expenditure of infrastructure. If you don't have seamless integration with hybrid cloud, virtual environments and containers, which Infinidat can do all that, then you're not relevant from a CIO perspective. And obviously with many workloads moving to the cloud, you've got to have this infrastructure that supports core edge and cloud, the virtualization layer, and of course, the container layer across a hybrid environment. And we can do that with all three of these solutions. Yet, with a common underlying software defined storage architecture. So it makes the technical story very powerful. Then you turn that into business benefit, CapEX, OPEX, the operational manpower, unmatched availability, which is obviously a big deal these days, unmatched performance, everybody wants their SAP workload or their Oracle or Mongo Cassandra to be, instantaneous from the app perspective. Excuse me. And we can do that. And that's the kind of thing that... My job is to translate that from that technical value into the business value, that can be appreciated by the CIO, by the CSO, by the VP of software development, who then says to VP of industry, that Infinidat stuff, we actually need that for our SAP workload, or wow, for our overall corporate cybersecurity strategy, the CSO says, the key element of the storage part of that overall corporate cybersecurity strategy are those Infinidat guys with their great cyber and data resilience. And that's the kind of thing that my job, and my team's job to work on to get the market to understand and appreciate that business value that the underlying technology delivers. >> So the other thing, the interesting thing about Infinidat. This was always a source of spirited discussions over the years with business friends from Infinidat was the company figured out a way, it was formed in 2011, and at the time the strategy perfectly reasonable to say, okay, let's build a better box. And the way they approached that from a cost standpoint was you were able to get the most out of spinning disk. Everybody else was moving to flash, of course, floyers work a big flash, all flash data center, etc, etc. But Infinidat with its memory cache and its architecture, and its algorithms was able to figure out how to magically get equivalent or better performance in an all flash array out of a system that had a lot of spinning disks, which is I think unique. I mean, I know it's unique, very rare anyway. And so that was kind of interesting, but at the time it made sense, to go after a big market with a better mouse trap. Now, if I were starting a company today, I might take a different approach, I might try to build, a storage cloud or something like that. Or if I had a huge install base that I was trying to protect, and maybe go into that. But so what's the strategy? You still got huge share gain potentials for on-prem is that the vector? You mentioned hybrid cloud, what's the cloud strategy? Maybe you could summarize your thoughts on that? >> Sure, so the cloud strategy, is first of all, seamless integration to hybrid cloud environments. For example, we support Outpost as an example. Second thing, you'd be surprised at the number of cloud providers that actually use us as their backend, either for their primary storage, or for their secondary storage. So, we've got some of the largest hyperscalers in the world. For example, one of the Telcos has 150 Infiniboxes, InfiniBox SSAS and InfiniGuards. 150 running one of the largest Telcos on the planet. And a huge percentage of that is their corporate cloud effort where they're going in and saying, don't use Amazon or Azure, why don't you use us the giant Telco? So we've got that angle. We've got a ton of mid-sized cloud providers all over the world that their backup is our servers, or their primary storage that they offer is built on top of Infiniboxes or InfiniBox SSA. So, the cloud strategy is one to arm the hyperscalers, both big, medium, and small with what they need to provide the right end user services with the right outside SLAs. And the second thing is to have that hybrid cloud integration capability. For example, when I talked about InfiniGuard, we can do air gapping locally to give almost instantaneous recovery, but at the same time, if there's an earthquake in California or a tornado in Kansas City, or a tsunami in Singapore, you've got to have that remote air gapping capability, which InfiniGuard can do. Which of course, is essentially that logical air gap remote is basically a cloud strategy. So, we can do all of that. That's why it has a cloud strategy play. And again we have a number of public references in the cloud, US signal and others, where they talk about why they use the InfiniBox, and our technologies to offer their storage cloud services based on our platform. >> Okay, so I got to ask you, so you've mentioned earthquakes, a lot of earthquakes in California, dangerous place to live, US headquarters is in Waltham, we're going to pry you out of the Golden State? >> Let's see, I was born at Stanford hospital where my parents met when they were going there. I've never lived anywhere, but here. And of course, remember when I was working for EMC, I flew out every week, and I sort of lived at that Milford Courtyard Marriott. So I'll be out a lot, but I will not be moving, I'm a Silicon Valley guy, just like that old book, the Silicon Valley Guy from the old days, that's me. >> Yeah, the hotels in Waltham are a little better, but... So, what's your priority? Last question. What's the priority first 100 days? Where's your focus? >> Number one priority is team assessment and integration of the team across the other teams. One of the things I noticed about Infinidat, which is a little unusual, is there sometimes are silos and having done seven other small companies and startups, in a startup or a small company, you usually don't see that silo-ness, So we have to break down those walls. And by the way, we've been incredibly successful, even with the silos, imagine if everybody realized that business is a team sport. And so, we're going to do that, and do heavy levels of integration. We've already started to do an incredible outreach program to the press and to partners. We won a couple awards recently, we're up for two more awards in Europe, the SDC Awards, and one of the channel publications is going to give us an award next week. So yeah, we're amping up that sort of thing that we can leverage and extend. Both in the short term, but also, of course, across a longer term strategy. So, those are the things we're going to do first, and yeah, we're going to be rolling into, of course, 2022. So we've got a lot of work we're doing, as I mentioned, I'm meeting, five partners, CEOs, and only one of them is doing business with us now. So we want to get those partners to kick off January with us presenting at their sales kickoff, going "We are going with Infinidat "as one of our strong storage providers". So, we're doing all that upfront work in the first 100 days, so we can kick off Q1 with a real bang. >> Love the channel story, and you're a good guy to do that. And you mentioned the silos, correct me if I'm wrong, but Infinidat does a lot of business in overseas. A lot of business in Europe, obviously the affinity to the engineering, a lot of the engineering work that's going on in Israel, but that's by its very nature, stovepipe. Most startups start in the US, big market NFL cities, and then sort of go overseas. It's almost like Infinidat sort of simultaneously grew it's overseas business, and it's US business. >> Well, and we've got customers everywhere. We've got them in South Africa, all over Europe, Middle East. We have six very large customers in India, and a number of large customers in Japan. So we have a sales team all over the world. As you mentioned, our white glove service includes not only our field systems engineers, but we have a professional services group. We've actually written custom software for several customers. In fact, I was on the forecast meeting earlier today, and one of the comments that was made for someone who's going to give us a PO. So, the sales guy was saying, part of the reason we're getting the PO is we did some professional services work last quarter, and the CIO called and said, I can't believe it. And what CIO calls up a storage company these days, but the CIO called him and said "I can't believe the work you did. We're going to buy some more stuff this quarter". So that white glove service, our technical account managers to go along with the field sales SEs and this professional service is pretty unusual in a small company to have that level of, as you mentioned yourself, white glove service, when the company is so small. And that's been a real hidden gem for this company, and will continue to be so. >> Well, Eric, congratulations on the appointment, the new role, excited to see what you do, and how you craft the story, the strategy. And we've been following Infinidat since, sort of day zero and I really wish you the best. >> Great, well, thank you very much. Always appreciate theCUBE. And trust me, Dave, next time I will have my famous Hawaiian shirt. >> Ah, I can't wait. All right, thanks to Eric, and thank you for watching everybody. This is Dave Vellante for theCUBE, and we'll see you next time. (bright upbeat music)
SUMMARY :
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Eric Pennington and Mike Todaro, Sapphire Health | AnsibleFest 2021
[upbeat electronic music] >> Hi everyone, welcome back to theCUBE's coverage of AnsibleFest 2021. I'm John Furrier, your host of theCUBE. We're here with Eric Pennington, Director of Solutions Engineering, and Mike Todaro, Senior Epic Cache Consultant at Sapphire Health. Gentlemen, thank you for coming on theCUBE and chatting about the wave of Cloud, cloud-native, Sapphire Health and Ansible. Thanks for coming on. >> Thanks for having us. >> Thank you. >> So, let's get started. Can you guys just briefly describe Sapphire Health and what you guys are doing there. The consulting services, the trends that you're seeing. Just take a step, a minute to describe the environment at Sapphire Health and what you guys are doing. >> For sure, yeah. So, Sapphire Health was a consultancy that was founded by the CEO back in 2016, Austin Park, who also serves as a CTO for some healthcare organizations, because he was having difficulty finding an organization that really specialized in Epic infrastructure. So you might be familiar with some of the large players in Epic consultancies, but they are typically focused more on the application side, so configuring like the ambulatory clinical system or something like that. And there really wasn't a solution that he could find in the market for an organization that was focused on Epic infrastructure and some of the more technical components of managing an Epic technical ecosystem. So, Austin founded a team. Mike was one of the early folks to join. I joined a little bit later. But he put a team together to, again, really focus on the technical components of an Epic implementation. And since then, we've been providing managed services for Epic infrastructure for a number of organizations. We've been focusing on platform migrations from, for example, AIX to REL for Epic organizations, and we've been focusing on some growth areas as well in the Cloud. Epic systems is now able to be hosted on the public Cloud, that's a relatively recent occurrence. So, we're working with some organizations in that space as well. Mike, anything you'd add there? >> No, I think that pretty much covers it. We've spent a large fraction of our effort making sure that we're engineering solutions for these clients that move them in the directions towards Cloud readiness, towards containerization, automation, and those sorts of things. I think Eric's description's spot on. >> So, you guys must be busy. I mean, I can only imagine the action happening right now as people realized, with the pandemic specifically, two areas that we've reported aggressive growth on was public sector and healthcare. Both were under massive strains of pressure to get faster. (chuckles) Can you guys just weigh in real quickly on what you guys are seeing and how that's impacted your consulting services, but also the customer. What's going on in their minds? >> Absolutely, we had some customers very early on in the beginning of the pandemic where we were given the cadence of updates coming from Epic, the needs for growth for those customers where both in ICU surge capability as well as just general admittance. There was a flurry of hardware purchasing, provisioning, set up. An increased cadence around patching for various pieces of the Epic environment including Epic code directly. All of those things. The tempo of all of that increased once the pandemic began, and we spent a significant fraction of time trying to find better ways, faster ways to engineer what we were already doing for clients, simply so that we could continue to keep up with the surge in demand without requiring an additional surge in investment in people, where it wasn't necessary. Obviously, some growth was necessary, but we wanted to help our clients get the most out of what they already had so that they could spend that money where it was needed to help patients. >> Yeah, awesome, great stuff. So, we're here at AnsibleFest getting into the action. It's all about automation. So I have to ask you guys, what led you to start exploring automation solutions at Sapphire Health? >> Yeah, so there's quite a few reasons. I would say the most critical is that we've been providing managed services to organizations around infrastructure management for some time. And as you can imagine, infrastructure management has some repetitive tasks, and I'm quoting my colleague, Mike, here, but a good administrator is a lazy administrator. And what we mean when we say that is, if there's a repetitive task that's being performed over and over again, if there's an opportunity to automate it, that's going to save us time. But more importantly, that's going to... Paul, these lights here. Let me move around a little bit, should come back, there we go. But it's going to provide an opportunity for us to focus on more value-add services for the client. It's going to reduce costs for the client in terms of the services that we're providing. And I think most importantly, it's removing the possibility for human error or the possibility for error overall. So it's a natural evolution of us observing the time that we're spending with our client partners, and again, it really provides a lot of value to Sapphire as an organization and our customer partners as well. >> Mike, you want to weigh in on this automation trend. How do you see it evolving? I mean, obviously sounds good when you want to automate things that you do repetitive tasks, but is there more going on that you see in automation that goes beyond just, okay, if you do it three times-automated kind of vibe. >> Sure. Automating repetitive tasks is the kiddie end of the pool. That's how we get... That's how we sell the idea to people who just don't get the concept yet. But there are workflows that really aren't feasible outside of automation. We tend to think of automation, in some cases in this sort of limited way, but automation is really... What we really are targeting with automation is more about workflow. It's less about individual tasks, and it's more about an idea of workflow or a business requirement from its origin all the way through its implementation. So, I've got just the simplest case that jumps immediately to mind, is I have a new hire, I've got to provision them an account. I need to provision it across multiple systems. I've got to do it in our single sign on. They need home directories. They might need access. They need building accesses we need to generate. You got to generate badges for these people. And these are all workflows that are normally disparate. You know, you have to take your sheet to this guy, take your sheet to this guy, here's my new hire form. Really, what you really want is, we got a new hire, everything's checked out, put it in this basket here and let the automation move it through all of these systems all the way across. And that's the sort of thing, like I said, that's a very limited, very simple idea, but that's the kind of thing we really want. We want to get in the door with automation with simple things and then we want to teach... We want clients and ourselves to be challenged, to be creative, to find new ways to apply it that aren't immediately obvious. >> Yeah, I was smiling because I love the example of the kiddie end of the pool because automation is going mainstream, and it used to be kind of, you know, for the geeks who were doing the hardcore stuff who got the whole big picture. Now you're seeing with AI automation moving in and with Cloud, a lot more automation happening. So, I can almost see in my mind mental image of people wearing bubbles in the pool, kind of like going in the deep end, get back over here. Stay in your lane. Yeah, but this is the trend, and I want to get into this because you guys are involved in this Epic migration that's been talked about. So for the folks that aren't in, say the health care space, put a little context around Epic and then I want to get into this whole migration discussion. I think that kind of points to some real value propositions. So, what is Epic for the folks outside healthcare? >> Sure, so Epic is one of the leading EHRs or electronic health records software in the world. It is by far the most deployed in the United States. What's involved in building an Epic, or performing an Epic migration. Epic is hundreds of systems. When you think about Epic as an umbrella concept, it is servers and end-user workstations and all of these things. When we talk about platform migration, what we're usually talking about is the transactional database. They call it the ODB or whichever term I think you feel applies best. When we perform all those migrations, we're usually talking about... When we perform one of those migrations, we're usually talking about an AIX to Red Hat migration, although you can just do hardware to hardware. Involved in that is a number of things. You're building new VMs. You're setting up patch cycles, setting up the patching server. Installing the various administration scripts that Epic provides. Installing the software that runs the DB, which at the moment is either InterSystems Cache or Iris. There's the provisioning of the local security users. There's the configuration of the OS. If you're moving from AIX to Red Hat, you're talking generally about a bit endians conversions, so, big endian to little endian, there's a tool for that. There's a lot of these little stats. And the thing is, is that, they're all very, very well defined and very similar, and so, they look identical in many of these cases from one implementation of Epic to the next. And that's not true for the entire Epic stack necessarily, but at the ODB level, this stuff is all very similar, and this is a very right place to automate. This screams automate, and we do this because, I mean, who wants to make mistakes. If you write and build your script and debug it, the script runs, it doesn't make mistakes. I make mistakes, the script doesn't. So, we do that, and we end up spending less time on these repetitive, unnecessary tasks. We guarantee the correctness of them, or we do a better job of guaranteeing the correctness of them, and all of that ends up saving money in the long run. >> That's awesome, and thanks for the context. I was going to get there on the automation piece. It really sets the table for the automation. Real quick clarification. How much or what kind of software work is involved in a migration? >> Oh, so there's the installation of... You have from the installation of the OS and the configuration of the OS, the building in the patch server, the implementation, testing, and patch cycling. There's those data conversions I talked about. There's environment refreshes where we copy an existing environment on a regular basis to another environment for things like testing, for troubleshooting purposes or for other reasons. There's more than one database for Epic. There's one big production database. You have training databases, and you have playground databases for people to work in so they can learn to use the system better, and then there are, I mean, there's a galaxy. >> Oh man, so it's a huge system. Okay, so I got to ask the security question. >> Sure. >> Is security element as important when selecting automation or how has that factored in? I mean, right now that's super important, obviously, records are key, but honestly, where does that fit into the automation piece of security? >> Yeah, I think that's a very important question, and as you alluded to, security is incredibly important. It's very important in healthcare in particular. And in fact, with healthcare, there's a lot of regulatory requirements. There's a lot of requirements that individual healthcare institutions have that we as a partner to that institution need to follow. So, as we were evaluating automation vendors and automation solutions, a highly secure system was not a nice to have or like a value add, it was something that was absolutely critical and paramount to being able to successfully automate any of the things that we're doing. So I'll turn it over to Mike to talk about some of the specifics, but as we evaluated Ansible, we saw that it really supported robust security. So, Mike, can you comment a little bit more on that? >> Sure. There's a number of ways that we use Ansible to help improve the security posture for clients. One of the ways is Ansible playbooks are written to be runnable against the server and nothing will change unless something is set incorrectly. And this lets us assure that the configuration is where we expect it to be so we don't get drift on these servers. Now, remember I said an Epic environment is a lot of servers. If one or two of these... >> John: Mike, if you don't mind, I need to interrupt. What is, when you say drift, what are you referring to? >> So when I say drift, what I mean is, if there's a bunch of different servers and I as an administrator have to work on one or two of these servers just for little things during the day, I might make a change on one of these servers advertently or inadvertently, and then that server's configuration is now slightly out of phase with the other servers, which could be benign, but it could also be a security hole. Having Ansible able to run nightly and continue to adjust these servers back to the expected baseline, and in the case of things like tower, be able to report that these things were out of position. Let us know, hey, it lets us reduce the attack surface, first of all. It lets us multiply it, like a force multiply our attention across this farm of servers, and it gives us that sort of clarity that we know we're doing what we have to do to make sure these servers continue to be safe. >> That's an awesome service. That right there is, I mean, just going in manually trying to figure all this stuff out, it's just a nightmare. I mean, what a great relief that is. I mean, just the alternative is what, you know, more pain and suffering human wise, that's the labor, and then risk on attack because people go to bed. >> I'm a patient. The thing is, on a personal note, I'm a patient too, all of us are. We all have doctors. We have to go to the hospital for things occasionally. And if we fail when we perform these security audits, if we fail when we perform these security checks, patient data can get lost. It can get sent to people who shouldn't have it. And I'm a patient, I have no desire for my medical information to be available anywhere but in the hands of my doctor or myself. And that's the thought I try to stay with when I'm working on these systems. I'm a patient. It's not that I'm doing this because... I mean, the knock-on effects of reducing liability for the customers cannot be ignored or overstated, and they're critical, but, ultimately, my eyesight is on the patient. >> Yeah and having that stability is huge. Okay, this brings up the whole automation thing as it becomes more mainstream for you guys, specifically, is critical. The system's there, you have to watch farms, all the action happening, it's a huge system. Complex automation is key. How are you guys continuing to push the automation envelope into the Sapphire Health's consulting practice? >> Well, as you mentioned, John, yeah, we're really taking a look at the entire technical infrastructure when we're working with our clients. And we are offering fully outsourced managed services for organizations, not just around the Epic infrastructure but things like networking devices, security and other third party systems. So with that, we're seeing a lot of these things that are going on, and we're always evaluating opportunities for automation. There's actually two areas in particular that we're seeing gain a lot of momentum with our customers, and we're seeing a lot of opportunity for automation. The first is business continuity and disaster recovery, specifically within Epic. So, Epic has very stringent requirements for resiliency, as you can imagine. When the system goes down, a hospital can't really do what it needs to do from a billing standpoint, a clinical standpoint, so very robust disaster recovery and resiliency standards and solutions are very important. However, there's not a lot of automation that's available either from Epic or, as far as I know, other consultancies, so what we did is we built a script that provides failover automation. So some of the tasks that would be very manual in terms of failing over to your DR solution, we've automated that, and that again, removes a lot of the opportunity for human error, really speeds up the failover process. And so with the customers that we work with, that's something that we provide. Another big area that we're seeing is environment refreshes. So within Epic, there are different environments that are, basically, all their data is copied over on a recurring basis from the production environment, and the refreshes can have a lot of manual steps involved, so we found an opportunity and have implemented some automation around environment refreshes for some of our managed services clients. And as we continue to go throughout, you know, building our Cloud practice in some other areas, I'm very confident that we're going to see, you know, infrastructure is code more opportunities for automation around areas like that. >> I mean, you guys got to love the DevOps vibe going on now. Mike, I mean, you guys have seen the movie before in the old legacy going back to the mainframes, so you probably still run into a lot of older systems that still do a purpose. I mean, I have a lot of friends and clients that are working in the big banks, and they still have all the old school that does their job well, but containerization and Cloud kind of give life to these systems because now we're living in this system architecture called distributed computing again with the Cloud. It's the same game, different, different stuff though. >> Absolutely. Years ago, almost every Epic client was running on AIX, and maybe not mainframe but more mini computer. The migration path for almost all of the clients has been to move from those AIX mini computers down to VMs running Red Hat, or running Linux, and the natural evolution of that path is to move at least disaster recovery data centers into the Cloud, and then for some clients, the economics say the whole data center to the Cloud. So, absolutely that path is, it's well forged, it's there. I suspect that we'll see a lot more of clients, even larger hospitals, beginning to move down that road in the near future. >> And for the folks watching who may not have the scar tissue that we have, AIX was IBM's old Unix, a kind of mid-range mini computer. It was kind of client server, it was client server going now again being modernized. So obviously Red Hat is now part of IBM, but it speaks not just to IBM, this is about Ansible, right. So this is like, there is action happening here, so this is a case study of pretty much all migrations. It's not just the fact that it's AIX to Red Hat, it's system to the new thing that has benefits. >> Absolutely. >> What's your take, Mike, on that that kind of paradigm, because a lot of people going through similar situations just change AIX to something else. You have a lot of this migration re-platforming going on with the opportunity to kind of tweak it and add stuff to it. What's your advice and what's your reaction to this big trend? >> My advice for this trend, honestly, my advice is when you're planning these migrations, you know they're coming. Even if you're not in the cycle yet, you know it's coming. My advice is start brainstorming your implementation of the automation now. Get your automation into the system as you platform into your new platform, because it is far easier to build that entire platform with automation as a critical component than it is to bolt it on later, and you will get much more out of your investment and time and effort if you've integrated it from the very beginning. I would say anyone that was looking to perform a platform migration now and hadn't already begun serious consideration of running automation or had no plans for an automation, was setting themselves up for a very long and very difficult road to hell, and I would advise against it at this point. >> Great, great insight, Mike and Eric. Thanks for coming on, appreciate your insight here. You guys want to give a quick plug for the company? What you guys are looking to do, hiring, any update you want to share because great, great content you guys just shared here. Thanks for doing that. Take a minute to put a plug for the company. >> Yeah, I think a quick plug here. Yeah, if you're a talented cache admin, there's not too many Mikes out there, so we're definitely looking for more Mikes. But more broadly, we're really looking to expand into the Cloud space. We're rapidly expanding our managed services opportunities, and what we're seeing is a lot of organizations have like one ODB admin or one client systems ECSA admin. And what they run into is that person will leave, that person will retire, that person needs to get married and go on their honeymoon. It's kind of a problem, so we're working with a lot of organizations to not just fully outsource their environment but to provide a hybrid-managed service to provide overflow, to provide capabilities, to scale up with upgrades and projects like that. So, talk to us, we're pretty darn good at it, as you heard from Mike. We've got a couple of Mikes, again, we could use more, so if you are a Mike, please reach out. >> I think we virtualized him, we just virtualized Mike, you know, virtualization is a huge trend. >> If data writes Mike, we need to do that, yeah. >> Are you a body, are you the real Mike? >> (laughing) As far as I know, my wife would appreciate it if you guys would clone me a few times. >> You know, I've heard horror stories, Eric, around root passwords, like, who has the root password, oh, she left two years ago, kind of situations, this happens. I mean, this is not... it sounds like crazy but people leave. >> Yeah, I mean, nobody works anywhere forever, right? >> Don't be that company where you lose the root password, and never mind the ransomware action. Oh my God, must be brutal. Anyway, we can go another segment on that. Eric, thank you for coming on. Mike, thank you for your insight, really appreciate it, thanks for coming on. Appreciate it. >> Absolutely. >> Absolutely, it was our pleasure. >> Stay right here for continued coverage of AnsibleFest 2021. This is theCUBE, I'm John Furrier. Thanks for watching. (slow tempo electronic music)
SUMMARY :
the wave of Cloud, cloud-native, and what you guys are doing there. and some of the more technical components making sure that we're but also the customer. beginning of the pandemic So I have to ask you guys, for the client in terms of that you see in automation and let the automation move it through of the kiddie end of the pool and all of that ends up for the automation. and the configuration of the OS, the security question. any of the things that we're doing. One of the ways is mind, I need to interrupt. and in the case I mean, just the alternative is what, but in the hands of my doctor or myself. all the action happening, a lot of the opportunity in the old legacy going and the natural evolution of that path And for the folks watching and add stuff to it. the system as you platform quick plug for the company? that person needs to I think we virtualized him, we need to do that, yeah. if you guys would clone me a few times. kind of situations, this happens. and never mind the ransomware action. of AnsibleFest 2021.
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Eric Herzog & Sam Werner, IBM | CUBEconversation
(upbeat music) >> Hello everyone, and welcome to this "Cube Conversation." My name is Dave Vellante and you know, containers, they used to be stateless and ephemeral but they're maturing very rapidly. As cloud native workloads become more functional and they go mainstream persisting, and protecting the data that lives inside of containers, is becoming more important to organizations. Enterprise capabilities such as high availability or reliability, scalability and other features are now more fundamental and important and containers are linchpin of hybrid cloud, cross-cloud and edge strategies. Now fusing these capabilities together across these regions in an abstraction layer that hides that underlying complexity of the infrastructure, is where the entire enterprise technology industry is headed. But how do you do that without making endless copies of data and managing versions not to mention the complexities and costs of doing so. And with me to talk about how IBM thinks about and is solving these challenges are Eric Herzog, who's the Chief Marketing Officer and VP of Global Storage Channels. For the IBM Storage Division is Sam Werner is the vice president of offering management and the business line executive for IBM Storage. Guys, great to see you again, wish should, were face to face but thanks for coming on "theCUBE." >> Great to be here. >> Thanks Dave, as always. >> All right guys, you heard me my little spiel there about the problem statement. Eric, maybe you could start us off. I mean, is it on point? >> Yeah, absolutely. What we see is containers are going mainstream. I frame it very similarly to what happened with virtualization, right? It got brought in by the dev team, the test team, the applications team, and then eventually of course, it became the main state. Containers is going through exactly that right now. Brought in by the dev ops people, the software teams. And now it's becoming again, persistent, real use clients that want to deploy a million of them. Just the way they historically have deployed a million virtual machines, now they want a million containers or 2 million. So now it's going mainstream and the feature functions that you need once you take it out of the test sort of play with stage to the real production phase, really changes the ball game on the features you need, the quality of what you get, and the types of things you need the underlying storage and the data services that go with that storage,. to do in a fully container world. >> So Sam how'd we get here? I mean, container has been around forever. You look inside a Linux, right? But then they did, as Eric said, go mainstream. But it started out the, kind of little experimental, As I said, their femoral didn't really need to persist them, but it's changed very quickly. Maybe you could talk to that evolution and how we got here. >> I mean, well, it's been a look, this is all about agility right? It's about enterprises trying to accelerate their innovation. They started off by using virtual machines to try to accelerate access to IT for developers, and developers are constantly out, running ahead. They got to go faster and they have to deliver new applications. Business lines need to figure out new ways to engage with their customers. Especially now with the past year we had it even further accelerated this need to engage with customers in new ways. So it's about being agile. Containers promise or provide a lot of the capabilities you need to be agile. What enterprises are discovering, a lot of these initiatives are starting within the business lines and they're building these applications or making these architectural decisions, building dev ops environments on containers. And what they're finding is they're not bringing the infrastructure teams along with them. And they're running into challenges that are inhibiting their ability to achieve the agility they want because their storage needs aren't keeping up. So this is a big challenge that enterprises face. They want to use containers to build a more agile environment to do things like dev ops, but they need to bring the infrastructure teams along. And that's what we're focused on now. Is how do you make that agile infrastructure to support these new container worlds? >> Got it, so Eric, you guys made an announcement to directly address these issues. Like it's kind of a fire hose of innovation. Maybe you could take us through and then we can unpack that a little bit. >> Sure, so what we did is on April 27th, we announced IBM Spectrum Fusion. This is a fully container native software defined storage technology that integrates a number of proven battle-hardened technologies that IBM has been deploying in the enterprise for many years. That includes a global scalable file system that can span edge core and cloud seamlessly with a single copy of the data. So no more data silos and no more 12 copies of the data which of course drive up CapEx and OpEx. Spectrum Fusion reduces that and makes it easier to manage. Cuts the cost from a CapEx perspective and cuts a cost for an OpEx perspective. By being fully container native, it's ready to go for the container centric world and could span all types of areas. So what we've done is create a storage foundation which is what you need at the bottom. So things like the single global namespace, single accessibility, we have local caching. So with your edge core cloud, regardless of where the data is, you think the data's right with you, even if it physically is not. So that allows people to work on it. We have file locking and other technologies to ensure that the data is always good. And then of course we'd imbued it with the HA Disaster Recovery, the backup and restore technology, which we've had for years and have now made of fully container native. So spectrum fusion basically takes several elements of IBM's existing portfolio has made them container native and brought them together into a single piece of software. And we'll provide that both as a software defined storage technology early in 2022. And our first pass will be as a hyperconverged appliance which will be available next quarter in Q3 of 2021. That of course means it'll come with compute, it'll come with storage, come with a rack even, come with networking. And because we can preload everything for the end users or for our business partners, it would also include Kubernetes, Red Gat OpenShift and Red Hat's virtualization technology all in one simple package, all ease of use and a single management gooey to manage everything, both the software side and the physical infrastructure that's part of the hyperconverged system level technologies. >> So, maybe it can help us understand the architecture and maybe the prevailing ways in which people approach container storage, what's the stack look like? And how have you guys approached it? >> Yeah, that's a great question. Really, there's three layers that we look at when we talk about container native storage. It starts with the storage foundation which is the layer that actually lays the data out onto media and does it in an efficient way and makes that data available where it's needed. So that's the core of it. And the quality of your storage services above that depend on the quality of the foundation that you start with. Then you go up to the storage services layer. This is where you bring in capabilities like HA and DR. People take this for granted, I think as they move to containers. We're talking about moving mission critical applications now into a container and hybrid cloud world. How do you actually achieve the same levels of high availability you did in the past? If you look at what large enterprises do, they run three site, for site replication of their data with hyper swap and they can ensure high availability. How do you bring that into a Kubernetes environment? Are you ready to do that? We talk about how only 20% of applications have really moved into a hybrid cloud world. The thing that's inhibiting the other 80% these types of challenges, okay? So the storage services include HA DR, data protection, data governance, data discovery. You talked about making multiple copies of data creates complexity, it also creates risk and security exposures. If you have multiple copies of data, if you needed data to be available in the cloud you're making a copy there. How do you keep track of that? How do you destroy the copy when you're done with it? How do you keep track of governance and GDPR, right? So if I have to delete data about a person how do I delete it everywhere? So there's a lot of these different challenges. These are the storage services. So we talk about a storage services layer. So layer one data foundation, layer two storage services, and then there needs to be connection into the application runtime. There has to be application awareness to do things like high availability and application consistent backup and recovery. So then you have to create the connection. And so in our case, we're focused on open shift, right? When we talk about Kubernetes how do you create the knowledge between layer two, the storage services and layer three of the application services? >> And so this is your three layer cake. And then as far as like the policies that I want to inject, you got an API out and entries in, can use whatever policy engine I want. How does that work? >> So we're creating consistent sets of APIs to bring those storage services up into the application, run time. We in IBM have things like IBM cloud satellite which bring the IBM public cloud experience to your data center and give you a hybrid cloud or into other public cloud environments giving you one hybrid cloud management experience. We'll integrate there, giving you that consistent set of storage services within an IBM cloud satellite. We're also working with Red Hat on their Advanced Cluster Manager, also known as RACM to create a multi-cluster management of your Kubernetes environment and giving that consistent experience. Again, one common set of APIs. >> So the appliance comes first? Is that a no? Okay, so is that just time to market or is there a sort of enduring demand for appliances? Some customers, you know, they want that, maybe you could explain that strategy. >> Yeah, so first let me take it back a second. Look at our existing portfolio. Our award-winning products are both software defined and system-based. So for example Spectrum Virtualize comes on our flash system. Spectrum Scale comes on our elastic storage system. And we've had this model where we provide the exact same software, both on an array or as standalone piece of software. This is unique in the storage industry. When you look at our competitors, when they've got something that's embedded in their array, their array manager, if you will, that's not what they'll try to sell you. It's software defined storage. And of course, many of them don't offer software defined storage in any way, shape or form. So we've done both. So with spectrum fusion, we'll have a hyper-converged configuration which will be available in Q3. We'll have a software defined configuration which were available at the very beginning of 2022. So you wanted to get out of this market feedback from our clients, feedback from our business partners by doing a container native HCI technology, we're way ahead. We're going to where the park is. We're throwing the ball ahead of the wide receiver. If you're a soccer fan, we're making sure that the mid guy got it to the forward ahead of time so you could kick the goal right in. That's what we're doing. Other technologies lead with virtualization, which is great but virtualization is kind of old hat, right? VMware and other virtualization layers have been around for 20 now. Container is where the world is going. And by the way, we'll support everything. We still have customers in certain worlds that are using bare metal, guess what? We work fine with that. We worked fine with virtual as we have a tight integration with both hyper V and VMware. So some customers will still do that. And containers is a new wave. So with spectrum fusion, we are riding the wave not fighting the wave and that way we could meet all the needs, right? Bare metal, virtual environments, and container environments in a way that is all based on the end users applications, workloads, and use cases. What goes, where and IBM Storage can provide all of it. So we'll give them two methods of consumption, by early next year. And we started with a hyper-converged first because, A, we felt we had a lead, truly a lead. Other people are leading with virtualization. We're leading with OpenShift and containers where the first full container-native OpenShift ground up based hyper-converged of anyone in the industry versus somebody who's done VMware or some other virtualization layer and then sort of glommed on containers and as an afterthought. We're going to where the market is moving, not to where the market has been. >> So just follow up on that. You kind of, you got the sort of Switzerland DNA. And it's not just OpenShift and Red Hat and the open source ethos. I mean, it just goes all the way back to San Volume Controller back in the day where you could virtualize anybody's storage. How is that carrying through to this announcement? >> So Spectrum Fusion is doing the same thing. Spectrum Fusion, which has many key elements brought in from our history with Spectrum Scale supports not IBM storage, for example, EMC Isilon NFS. It will support, Fusion will support Spectrum Scale, Fusion will support our elastic storage system. Fusion will support NetApp filers as well. Fusion will support IBM cloud object storage both software defined storage, or as an array technology and Amazon S3 object stores and any other object storage vendor who's compliant with S3. All of those can be part of the global namespace, scalable file system. We can bring in, for example, object data without making a duplicate copy. The normal way to do that as you make a duplicate copy. So you had a copy in the object store. You make a copy and to bring that into the file. Well, guess what, we don't have to do that. So again, cutting CapEx and OpEx and ease of management. But just as we do with our flash systems product and our Spectrum Virtualize and the SAN Volume Controller, we support over 550 storage arrays that are not ours that are our competitors. With Spectrum Fusion, we've done the same thing, fusion, scale the IBM ESS, IBM cloud object storage, Amazon S3 object store, as well as other compliance, EMC Isilon NFS, and NFS from NetApp. And by the way, we can do the discovery model as well not just integration in the system. So we've made sure that we really do protect existing investments. And we try to eliminate, particularly with discovery capability, you've got AI or analytics software connecting with the API, into the discovery technology. You don't have to traverse and try to find things because the discovery will create real time, metadata cataloging, and indexing, not just of our storage but the other storage I'd mentioned, which is the competition. So talk about making it easier to use, particularly for people who are heterogeneous in their storage environment, which is pretty much the bulk of the global fortune 1500, for sure. And so we're allowing them to use multiple vendors but derive real value with Spectrum Fusion and get all the capabilities of Spectrum Fusion and all the advantages of the enterprise data services but not just for our own product but for the other products as well that aren't ours. >> So Sam, we understand the downside of copies, but then, so you're not doing multiple copies. How do you deal with latency? What's the secret sauce here? Is it the file system? Is there other magic in here? >> Yeah, that's a great question. And I'll build a little bit off of what Eric said, but look one of the really great and unique things about Spectrum Scale is its ability to consume any storage. And we can actually allow you to bring in data sets from where they are. It could have originated in object storage we'll cash it into the file system. It can be on any block storage. It can literally be on any storage you can imagine as long as you can integrate a file system with it. And as you know most applications run on top of the file system. So it naturally fits into your application stack. Spectrum Scale uniquely is a globally parallel file system. So there's not very many of them in the world and there's none that can achieve what Spectrum Scale can do. We have customers running in the exabytes of data and the performance improves with scales. So you can actually deploy Spectrum Scale on-prem, build out an environment of it, consuming whatever storage you have. Then you can go into AWS or IBM cloud or Azure, deploy an instance of it and it will now extend your file system into that cloud. Or you can deploy it at the edge and it'll extend your file system to that edge. This gives you the exact same set of files and visibility and we'll cash in only what's needed. Normally you would have to make a copy of data into the other environment. Then you'd have to deal with that copy later, let's say you were doing a cloud bursting use case. Let's look at that as an example, to make this real. You're running an application on-prem. You want to spin up more compute in the cloud for your AI. The data normally you'd have to make a copy of the data. You'd run your AI. They have to figure out what to do with that data. Do you copy some of the fact? Do we sync them? Do you delete it? What do you do? With Spectrum Scale just automatically cash in whatever you need. It'll run there and you get assigned to spin it down. Your copy is still on-prem. You know, no data is lost. We can actually deal with all of those scenarios for you. And then if you look at what's happening at the edge, a lot of say video surveillance, data pouring in. Looking at the manufacturing {for} looking for defects. You can run a AI right at the edge, make it available in the cloud, make that data available in your data center. Again, one file system going across all. And that's something unique in our data foundation built on Spectrum Scale. >> So there's some metadata magic in there as well, and that intelligence based on location. And okay, so you're smart enough to know where the data lives. What's the sweet spot for this Eric? Are there any particular use cases or industries that we should be focused on or is it through? >> Sure, so first let's talk about the industries. We see certain industries going more container quicker than other industries. So first is financial services. We see it happening there. Manufacturing, Sam already talked about AI based manufacturing platforms. We actually have a couple clients right now. We're doing autonomous driving software with us on containers right now, even before Spectrum Fusion with Spectrum Scale. We see public of course, healthcare and in healthcare don't just think delivery at IBM. That includes the research guys. So the genomic companies, the biotech companies, the drug companies are all included in that. And then of course, retail, both on-prem and off-prem. So those are sort of the industries. Then we see from an application workload, basically AI analytics and big data applications or workloads are the key things that Spectrum Fusion helps you because of its file system. It's high performance. And those applications are tending to spread across core ,edge and cloud. So those applications are spreading out. They're becoming broader than just running in the data center. And by the way they want to run it just into the data center, that's fine. Or perfect example, we had giant global auto manufacturer. They've got factories all over. And if you think there isn't compute resources in every factory, there is because those factories I just saw an article, actually, those factories cost about a billion dollars to build them, a billion. So they've got their own IT, now it's connected to their core data center as well. So that's a perfect example that enterprise edge where spectrum fusion would be an ideal solution whether they did it as software defined only, or of course when you got a billion dollar factory, just to make it let alone produce the autos or whatever you're producing. Silicon, for example, those fabs, all cost a billion. That's where the enterprise edge fits in very well with Spectrum Fusion. >> So are those industries, what's driving the adoption of containers? Is it just, they just want to modernize? Is it because they're doing some of those workloads that you mentioned or is there's edge? Like you mentioned manufacturing, I could see that potentially being an edge is the driver. >> Well, it's a little bit of all of those Dave. For example, virtualization came out and virtualization offered advantages over bare metal, okay? Now containerization has come out and containerization is offering advantage over virtualization. The good thing at IBM is we know we can support all three. And we know again, in the global fortune 2000, 1500 they're probably going to run all three based on the application workload or use case. And our storage is really good at bare metal. Very good at virtualization environments. And now with Spectrum Fusion are container native outstanding for container based environments. So we see these big companies will probably have all three and IBM storage is one of the few vendors if not the only vendor that could adroitly support all three of those various workload types. So that's why we see this as a huge advantage. And again, the market is going to containers. We are, I'm a native California. You don't fight the wave, you ride the wave. and the wave is containers and we're riding that wave. >> If you don't ride the wave you become driftwood as Pat Gelsinger would say. >> And that is true, another native California. I'm a whole boss. >> So okay, so, I wonder Sam I sort of hinted upfront in my little narrative there but the way we see this, as you've got on-prem hybrid, you got public clouds across cloud moving to the edge. Open shift is I said is the linchpin to enabling some of those. And what we see is this layer that abstracts the complexity, hides the underlying complexity of the infrastructure that becomes kind of an implementation detail. Eric talked about skating to the park or whatever sports analogy you want to use. Is that where the park is headed? >> Yeah, I mean, look, the bottom line is you have to remove the complexity for the developers. Again, the name of the game here is all about agility. You asked why these industries are implementing containers? It's about accelerating their innovation and their services for their customers. It's about leveraging AI to gain better insights about their customers and delivering what they want and proving their experience. So if it's all about agility developers don't want to wait around for infrastructure. You need to automate it as much as possible. So it's about building infrastructure that's automated, which requires consistent API APIs. And it requires abstracting out the complexity of things like HA and DR. You don't want every application owner to have to figure out how to implement that. You want to make those storage services available and easy for a developer to implement and integrate into what they're doing. You want to ensure security across everything you do as you bring more and more of your data of your information about your customers into these container worlds. You've got to have security rock solid. You can't leave any exposures there and you can't afford downtime. There's increasing threats from things like ransomware. You don't see it in the news every day but it happens every single day. So how do you make sure you can recover when an event happens to you? So yes, you need to build a abstracted layer of storage services and you need to make it simply available to the developers in these dev ops environments. And that's what we're doing with spectrum fusion. We're taking, I think, extremely unique and one of a kind storage foundation with Spectrum Scale that gives you single namespace globally. And we're building onto it an incredible set of storage services, making extremely simple to deploy enterprise class container applications. >> So what's the bottom line business impact. I mean, how does this change? I mean, Sam, you I think articulated very well through all about serving the developers versus you know, storage, admin provisioning, a LUN. So how does this change my organization, my business? What's the impact there? >> I've mentioned one other point that we talk about an IBM a lot, which is the AI ladder. And it's about how do you take all of this information you have and be able to take it to build new insights, to give your company and advantage. An incumbent in an industry shouldn't be able to be disrupted if they're able to leverage all the data they have about the industry and their customers. But in order to do that, you have to be able to get to a single source of data and be able to build it into the fabric of your business operations. So that all decisions you're making in your company, all services you deliver to your customers, are built on that data foundation and information and the only way to do that and infuse it into your culture is to make this stuff real time. And the only way to do that is to build out a containerized application environment that has access to real-time data. The ultimate outcome, sorry, I know you asked for business results is that you will, in real time understand your clients, understand your industry and deliver the best possible services. And the absolute, business outcome is you will continue to gain market share and your environment and grow revenue. I mean, that's the outcome every business wants. >> Yeah, it's all about speed. Everybody's kind of, everybody's last year was forced into digital transformation. It was sort of rushed into and compressed and now they get some time to do it right. And so modernizing apps, containers, dev ops developer led sort of initiatives are really key to modernization. All right, Eric, we've got, we're out of time but give us the bottom summary. We didn't talk, actually, we had to talk about the 3,200. Maybe you could give us a little insight on that before we close. >> Sure, so in addition to what we're doing with Fusion we also introduced a new elastic storage system, 3,200 and it's all flash. It gets 80 gigs, a second sustained at the node level and we can cluster them infinitely. So for example, I've got 10 of them. I'm delivering 800 gigabytes, a second sustained. And of course, AI, big data analytic workloads are extremely, extremely susceptible to bandwidth and or data transfer rate. That's what they need to deliver their application base properly. It comes with Spectrum Scale built in so that comes with it. So you get the advantage of Spectrum Scale. We talked a lot about Spectrum Scale because it is if you will, one of the three fathers of spectrum fusion. So it's ideal with it's highly parallel file system. It's used all over in high performance computing and super computing, in drug research, in health care in finance, probably about 80% of the world's largest banks in the world use Spectrum Scale already for AI, big data analytics. So the new 3,200 is an all flash version twice as fast as the older version and all the benefit of Spectrum Scale including the ability of seamlessly integrating into existing Spectrum Scale or ESS deployments. And when Fusion comes out, you'll be able to have Fusion. And you could also add 3,200 to it if you want to do that because of the capability of our global namespace and our single file system across edge, core and cloud. So that's the 3,200 in a nutshell, Dave. >> All right, give us a bottom line, Eric. And we got to go, what's the bumper sticker. >> Yeah, bumper sticker is, you got to ride the wave of containers and IBM storage is company that can take you there so that you win the big surfing context and get the big prize. >> Eric and Sam, thanks so much, guys. It's great to see you and miss you guys. Hopefully we'll get together soon. So get your jabs and we'll have a beer. >> All right. >> All right, thanks, Dave. >> Nice talking to you. >> All right, thank you for watching everybody. This is Dave Vellante for "theCUBE." We'll see you next time. (upbeat music)
SUMMARY :
and protecting the data about the problem statement. and the types of things you Maybe you could talk to that a lot of the capabilities Got it, so Eric, you the data is, you think So that's the core of it. you got an API out and entries in, into the application, run time. So the appliance comes first? that the mid guy got it to in the day where you could And by the way, we can do Is it the file system? and the performance improves with scales. What's the sweet spot for this Eric? And by the way they want to run it being an edge is the driver. and IBM storage is one of the few vendors If you don't ride the And that is true, but the way we see this, as So how do you make sure What's the impact there? and the only way to do that and infuse it and now they get some time to do it right. So that's the 3,200 in a nutshell, Dave. the bumper sticker. so that you win the big It's great to see you and miss you guys. All right, thank you
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Eric Herzog, IBM & Sam Werner, IBM | CUBE Conversation, October 2020
(upbeat music) >> Announcer: From theCUBE Studios in Palo Alto and Boston, connecting with thought leaders all around the world. This is a CUBE conversation. >> Hey, welcome back everybody. Jeff Frick here with the CUBE, coming to you from our Palo Alto studios today for a CUBE conversation. we've got a couple of a CUBE alumni veterans who've been on a lot of times. They've got some exciting announcements to tell us today, so we're excited to jump into it, So let's go. First we're joined by Eric Herzog. He's the CMO and VP worldwide storage channels for IBM Storage, made his time on theCUBE Eric, great to see you. >> Great, thanks very much for having us today. >> Jeff: Absolutely. And joining him, I think all the way from North Carolina, Sam Werner, the VP of, and offering manager business line executive storage for IBM. Sam, great to see you as well. >> Great to be here, thank you. >> Absolutely. So let's jump into it. So Sam you're in North Carolina, I think that's where the Red Hat people are. You guys have Red Hat, a lot of conversations about containers, containers are going nuts. We know containers are going nuts and it was Docker and then Kubernetes. And really a lot of traction. Wonder if you can reflect on, on what you see from your point of view and how that impacts what you guys are working on. >> Yeah, you know, it's interesting. We talk, everybody hears about containers constantly. Obviously it's a hot part of digital transformation. What's interesting about it though is most of those initiatives are being driven out of business lines. I spend a lot of time with the people who do infrastructure management, particularly the storage teams, the teams that have to support all of that data in the data center. And they're struggling to be honest with you. These initiatives are coming at them, from application developers and they're being asked to figure out how to deliver the same level of SLAs the same level of performance, governance, security recovery times, availability. And it's a scramble for them to be quite honest they're trying to figure out how to automate their storage. They're trying to figure out how to leverage the investments they've made as they go through a digital transformation and keep in mind, a lot of these initiatives are accelerating right now because of this global pandemic we're living through. I don't know that the strategy's necessarily changed, but there's been an acceleration. So all of a sudden these storage people kind of trying to get up to speed or being thrown right into the mix. So we're working directly with them. You'll see, in some of our announcements, we're helping them, you know, get on that journey and provide the infrastructure their teams need. >> And a lot of this is driven by multicloud and hybrid cloud, which we're seeing, you know, a really aggressive move to before it was kind of this rush to public cloud. And that everybody figured out, "Well maybe public cloud isn't necessarily right for everything." And it's kind of this horses for courses, if you will, with multicloud and hybrid cloud, another kind of complexity thrown into the storage mix that you guys have to deal with. >> Yeah, and that's another big challenge. Now in the early days of cloud, people were lifting and shifting applications trying to get lower capex. And they were also starting to deploy DevOps, in the public cloud in order to improve agility. And what they found is there were a lot of challenges with that, where they thought lifting and shifting an application will lower their capital costs the TCO actually went up significantly. Where they started building new applications in the cloud. They found they were becoming trapped there and they couldn't get the connectivity they needed back into their core applications. So now we're at this point where they're trying to really, transform the rest of it and they're using containers, to modernize the rest of the infrastructure and complete the digital transformation. They want to get into a hybrid cloud environment. What we found is, enterprises get two and a half X more value out of the IT when they use a hybrid multicloud infrastructure model versus an all public cloud model. So what they're trying to figure out is how to piece those different components together. So you need a software-driven storage infrastructure that gives you the flexibility, to deploy in a common way and automate in a common way, both in a public cloud but on premises and give you that flexibility. And that's what we're working on at IBM and with our colleagues at Red Hat. >> So Eric, you've been in the business a long time and you know, it's amazing as it just continues to evolve, continues to evolve this kind of unsexy thing under the covers called storage, which is so foundational. And now as data has become, you know, maybe a liability 'cause I have to buy a bunch of storage. Now it is the core asset of the company. And in fact a lot of valuations on a lot of companies is based on its value, that's data and what they can do. So clearly you've got a couple of aces in the hole you always do. So tell us what you guys are up to at IBM to take advantage of the opportunity. >> Well, what we're doing is we are launching, a number of solutions for various workloads and applications built with a strong container element. For example, a number of solutions about modern data protection cyber resiliency. In fact, we announced last year almost a year ago actually it's only a year ago last week, Sam and I were on stage, and one of our developers did a demo of us protecting data in a container environment. So now we're extending that beyond what we showed a year ago. We have other solutions that involve what we do with AI big data and analytic applications, that are in a container environment. What if I told you, instead of having to replicate and duplicate and have another set of storage right with the OpenShift Container configuration, that you could connect to an existing external exabyte class data lake. So that not only could your container apps get to it, but the existing apps, whether they'll be bare-metal or virtualized, all of them could get to the same data lake. Wow, that's a concept saving time, saving money. One pool of storage that'll work for all those environments. And now that containers are being deployed in production, that's something we're announcing as well. So we've got a lot of announcements today across the board. Most of which are container and some of which are not, for example, LTO-9, the latest high performance and high capacity tape. We're announcing some solutions around there. But the bulk of what we're announcing today, is really on what IBM is doing to continue to be the leader in container storage support. >> And it's great, 'cause you talked about a couple of very specific applications that we hear about all the time. One obviously on the big data and analytics side, you know, as that continues to do, to kind of chase history of honor of ultimately getting the right information to the right people at the right time so they can make the right decision. And the other piece you talked about was business continuity and data replication, and to bring people back. And one of the hot topics we've talked to a lot of people about now is kind of this shift in a security threat around ransomware. And the fact that these guys are a little bit more sophisticated and will actually go after your backup before they let you know that they're into your primary storage. So these are two, really important market areas that we could see continue activity, as all the people that we talk to every day. You must be seeing the same thing. >> Absolutely we are indeed. You know, containers are the wave. I'm a native California and I'm coming to you from Silicon Valley and you don't fight the wave, you ride it. So at IBM we're doing that. We've been the leader in container storage. We, as you know, way back when we invented the hard drive, which is the foundation of almost this entire storage industry and we were responsible for that. So we're making sure that as container is the coming wave that we are riding that in and doing the right things for our customers, for our channel partners that support those customers, whether they be existing customers, and obviously, with this move to containers, is going to be some people searching for probably a new vendor. And that's something that's going to go right into our wheelhouse because of the things we're doing. And some of our capabilities, for example, with our FlashSystems, with our Spectrum Virtualize, we're actually going to be able to support CSI snapshots not only for IBM Storage, but our Spectrum Virtualize products supports over 500 different arrays, most of which aren't ours. So if you got that old EMC VNX2 or that HPE, 3PAR or aNimble or all kinds of other storage, if you need CSI snapshot support, you can get it from IBM, with our Spectrum Virtualize software that runs on our FlashSystems, which of course cuts capex and opex, in a heterogeneous environment, but gives them that advanced container support that they don't get, because they're on older product from, you know, another vendor. We're making sure that we can pull our storage and even our competitor storage into the world of containers and do it in the right way for the end user. >> That's great. Sam, I want to go back to you and talk about the relationship with the Red Hat. I think it was about a year ago, I don't have my notes in front of me, when IBM purchased Red Hat. Clearly you guys have been working very closely together. What does that mean for you? You've been in the business for a long time. You've been at IBM for a long time, to have a partner you know, kind of embed with you, with Red Hat and bringing some of their capabilities into your portfolio. >> It's been an incredible experience, and I always say my friends at Red Hat because we spend so much time together. We're looking at now, leveraging a community that's really on the front edge of this movement to containers. They bring that, along with their experience around storage and containers, along with the years and years of enterprise class storage delivery that we have in the IBM Storage portfolio. And we're bringing those pieces together. And this is a case of truly one plus one equals three. And you know, an example you'll see in this announcement is the integration of our data protection portfolio with their container native storage. We allow you to in any environment, take a snapshot of that data. You know, this move towards modern data protection is all about a movement to doing data protection in a different way which is about leveraging snapshots, taking instant copies of data that are application aware, allowing you to reuse and mount that data for different purposes, be able to protect yourself from ransomware. Our data protection portfolio has industry leading ransomware protection and detection in it. So we'll actually detect it before it becomes a problem. We're taking that, industry leading data protection software and we are integrating it into Red Hat, Container Native Storage, giving you the ability to solve one of the biggest challenges in this digital transformation which is backing up your data. Now that you're moving towards, stateful containers and persistent storage. So that's one area we're collaborating. We're working on ensuring that our storage arrays, that Eric was talking about, that they integrate tightly with OpenShift and that they also work again with, OpenShift Container Storage, the Cloud Native Storage portfolio from, Red Hat. So we're bringing these pieces together. And on top of that, we're doing some really, interesting things with licensing. We allow you to consume the Red Hat Storage portfolio along with the IBM software-defined Storage portfolio under a single license. And you can deploy the different pieces you need, under one single license. So you get this ultimate investment protection and ability to deploy anywhere. So we're, I think we're adding a lot of value for our customers and helping them on this journey. >> Yeah Eric, I wonder if you could share your perspective on multicloud management. I know that's a big piece of what you guys are behind and it's a big piece of kind of the real world as we've kind of gotten through the hype and now we're into production, and it is a multicloud world and it is, you got to manage this stuff it's all over the place. I wonder if you could speak to kind of how that challenge you know, factors into your design decisions and how you guys are about, you know, kind of the future. >> Well we've done this in a couple of ways in things that are coming out in this launch. First of all, IBM has produced with a container-centric model, what they call the Multicloud Manager. It's the IBM Cloud Pak for multicloud management. That product is designed to manage multiple clouds not just the IBM Cloud, but Amazon, Azure, et cetera. What we've done is taken our Spectrum Protect Plus and we've integrated it into the multicloud manager. So what that means, to save time, to save money and make it easier to use, when the customer is in the multicloud manager, they can actually select Spectrum Protect Plus, launch it and then start to protect data. So that's one thing we've done in this launch. The other thing we've done is integrate the capability of IBM Spectrum Virtualize, running in a FlashSystem to also take the capability of supporting OCP, the OpenShift Container Platform in a Clustered environment. So what we can do there, is on-premise, if there really was an earthquake in Silicon Valley right now, that OpenShift is sitting on a server. The servers just got crushed by the roof when it caved in. So you want to make sure you've got disaster recovery. So what we can do is take that OpenShift Container Platform Cluster, we can support it with our Spectrum Virtualize software running on our FlashSystem, just like we can do heterogeneous storage that's not ours, in this case, we're doing it with Red Hat. And then what we can do is to provide disaster recovery and business continuity to different cloud vendors not just to IBM Cloud, but to several cloud vendors. We can give them the capability of replicating and protecting that Cluster to a cloud configuration. So if there really was an earthquake, they could then go to the cloud, they could recover that Red Hat Cluster, to a different data center and run it on-prem. So we're not only doing the integration with a multicloud manager, which is multicloud-centric allowing ease of use with our Spectrum Protect Plus, but incase of a really tough situation of fire in a data center, earthquake, hurricane, whatever, the Red Hat OpenShift Cluster can be replicated out to a cloud, with our Spectrum Virtualize Software. So in most, in both cases, multicloud examples because in the first one of course the multicloud manager is designed and does support multiple clouds. In the second example, we support multiple clouds where our Spectrum Virtualize for public clouds software so you can take that OpenShift Cluster replicate it and not just deal with one cloud vendor but with several. So showing that multicloud management is important and then leverage that in this launch with a very strong element of container centricity. >> Right >> Yeah, I just want to add, you know, and I'm glad you brought that up Eric, this whole multicloud capability with, the Spectrum Virtualize. And I could see the same for our Spectrum Scale Family, which is our storage infrastructure for AI and big data. We actually, in this announcement have containerized the client making it very simple to deploy in Kubernetes Cluster. But one of the really special things about Spectrum Scale is it's active file management. This allows you to build out a file system not only on-premises for your, Kubernetes Cluster but you can actually extend that to a public cloud and it automatically will extend the file system. If you were to go into a public cloud marketplace which it's available in more than one, you can go in there click deploy, for example, in AWS Marketplace, click deploy it will deploy your Spectrum Scale Cluster. You've now extended your file system from on-prem into the cloud. If you need to access any of that data, you can access it and it will automatically cash you on locally and we'll manage all the file access for you. >> Yeah, it's an interesting kind of paradox between, you know, kind of the complexity of what's going on in the back end, but really trying to deliver simplicity on the front end. Again, this ultimate goal of getting the right data to the right person at the right time. You just had a blog post Eric recently, that you talked about every piece of data isn't equal. And I think it's really highlighted in this conversation we just had about recovery and how you prioritize and how you, you know, think about, your data because you know, the relative value of any particular piece might be highly variable, which should drive the way that you treated in your system. So I wonder if you can speak a little bit, you know, to helping people think about data in the right way. As you know, they both have all their operational data which they've always had, but now they've got all this unstructured data that's coming in like crazy and all data isn't created equal, as you said. And if there is an earthquake or there is a ransomware attack, you need to be smart about what you have available to bring back quickly. And maybe what's not quite so important. >> Well, I think the key thing, let me go to, you know a modern data protection term. These are two very technical terms was, one is the recovery time. How long does it take you to get that data back? And the second one is the recovery point, at what point in time, are you recovering the data from? And the reason those are critical, is when you look at your datasets, whether you replicate, you snap, you do a backup. The key thing you've got to figure out is what is my recovery time? How long is it going to take me? What's my recovery point. Obviously in certain industries you want to recover as rapidly as possible. And you also want to have the absolute most recent data. So then once you know what it takes you to do that, okay from an RPO and an RTO perspective, recovery point objective, recovery time objective. Once you know that, then you need to look at your datasets and look at what does it take to run the company if there really was a fire and your data center was destroyed. So you take a look at those datasets, you see what are the ones that I need to recover first, to keep the company up and rolling. So let's take an example, the sales database or the support database. I would say those are pretty critical to almost any company, whether you'd be a high-tech company, whether you'd be a furniture company, whether you'd be a delivery company. However, there also is probably a database of assets. For example, IBM is a big company. We have buildings all over, well, guess what? We don't lease a chair or a table or a whiteboard. We buy them. Those are physical assets that the company has to pay, you know, do write downs on and all this other stuff, they need to track it. If we close a building, we need to move the desk to another building. Like even if we leasing a building now, the furniture is ours, right? So does an asset database need to be recovered instantaneously? Probably not. So we should focus on another thing. So let's say on a bank. Banks are both online and brick and mortar. I happened to be a Wells Fargo person. So guess what? There's Wells Fargo banks, two of them in the city I'm in, okay? So, the assets of the money, in this case now, I don't think the brick and mortar of the building of Wells Fargo or their desks in there but now you're talking financial assets or their high velocity trading apps. Those things need to be recovered almost instantaneously. And that's what you need to do when you're looking at datasets, is figure out what's critical to the business to keep it up and rolling, what's the next most critical. And you do it in basically the way you would tear anything. What's the most important thing, what's the next most important thing. It doesn't matter how you approach your job, how you used to approach school, what are the classes I have to get an A and what classes can I not get an A and depending on what your major was, all that sort of stuff, you're setting priorities, right? And the dataset, since data is the most critical asset of any company, whether it's a Global Fortune 500 or whether it's Herzog Cigar Store, all of those assets, that data is the most valuable. So you've got to make sure, recover what you need as rapidly as you need it. But you can't recover all of it. You just, there's just no way to do that. So that's why you really ranked the importance of the data to use sameware, with malware and ransomware. If you have a malware or ransomware attack, certain data you need to recover as soon as you can. So if there, for example, as a, in fact there was one Jeff, here in Silicon Valley as well. You've probably read about the University of California San Francisco, ended up having to pay over a million dollars of ransom because some of the data related to COVID research University of California, San Francisco, it was the health care center for the University of California in Northern California. They are working on COVID and guess what? The stuff was held for ransom. They had no choice, but to pay them. And they really did pay, this is around end of June, of this year. So, okay, you don't really want to do that. >> Jeff: Right >> So you need to look at everything from malware and ransomware, the importance of the data. And that's how you figure this stuff out, whether be in a container environment, a traditional environment or virtualized environment. And that's why data protection is so important. And with this launch, not only are we doing the data protection we've been doing for years, but now taking it to the heart of the new wave, which is the wave of containers. >> Yeah, let me add just quickly on that Eric. So think about those different cases you talked about. You're probably going to want for your mission critically. You're going to want snapshots of that data that can be recovered near instantaneously. And then, for some of your data, you might decide you want to store it out in cloud. And with Spectrum Protect, we just announced our ability to now store data out in Google cloud. In addition to, we already supported AWS Azure IBM Cloud, in various on-prem object stores. So we already provided that capability. And then we're in this announcement talking about LTL-9. And you got to also be smart about which data do you need to keep, according to regulation for long periods of time, or is it just important to archive? You're not going to beat the economics nor the safety of storing data out on tape. But like Eric said, if all of your data is out on tape and you have an event, you're not going to be able to restore it quickly enough at least the mission critical things. And so those are the things that need to be in snapshot. And that's one of the main things we're announcing here for Kubernetes environments is the ability to quickly snapshot application aware backups, of your mission critical data in your Kubernetes environments. It can very quickly to be recovered. >> That's good. So I'll give you the last word then we're going to sign off, we are out of time, but I do want to get this in it's 2020, if I didn't ask the COVID question, I would be in big trouble. So, you know, you've all seen the memes and the jokes about really COVID being an accelerant to digital transformation, not necessarily change, but certainly a huge accelerant. I mean, you guys have a, I'm sure a product roadmap that's baked pretty far and advanced, but I wonder if you can speak to, you know, from your perspective, as COVID has accelerated digital transformation you guys are so foundational to executing that, you know, kind of what is it done in terms of what you're seeing with your customers, you know, kind of the demand and how you're seeing this kind of validation as to an accelerant to move to these better types of architectures? Let's start with you Sam. >> Yeah, you know I, and I think i said this, but I mean the strategy really hasn't changed for the enterprises, but of course it is accelerating it. And I see storage teams more quickly getting into trouble, trying to solve some of these challenges. So we're working closely with them. They're looking for more automation. They have less people in the data center on-premises. They're looking to do more automation simplify the management of the environment. We're doing a lot around Ansible to help them with that. We're accelerating our roadmaps around that sort of integration and automation. They're looking for better visibility into their environments. So we've made a lot of investments around our storage insights SaaS platform, that allows them to get complete visibility into their data center and not just in their data center. We also give them visibility to the stores they're deploying in the cloud. So we're making it easier for them to monitor and manage and automate their storage infrastructure. And then of course, if you look at everything we're doing in this announcement, it's about enabling our software and our storage infrastructure to integrate directly into these new Kubernetes, initiatives. That way as this digital transformation accelerates and application developers are demanding more and more Kubernetes capabilities. They're able to deliver the same SLAs and the same level of security and the same level of governance, that their customers expect from them, but in this new world. So that's what we're doing. If you look at our announcement, you'll see that across, across the sets of capabilities that we're delivering here. >> Eric, we'll give you the last word, and then we're going to go to Eric Cigar Shop, as soon as this is over. (laughs) >> So it's clearly all about storage made simple, in a Kubernetes environment, in a container environment, whether it's block storage, file storage, whether it be object storage and IBM's goal is to offer ever increasing sophisticated services for the enterprise at the same time, make it easier and easier to use and to consume. If you go back to the old days, the storage admins manage X amount of gigabytes, maybe terabytes. Now the same admin is managing 10 petabytes of data. So the data explosion is real across all environments, container environments, even old bare-metal. And of course the not quite so new anymore virtualized environments. The admins need to manage that more and more easily and automated point and click. Use AI based automated tiering. For example, we have with our Easy Tier technology, that automatically moves data when it's hot to the fastest tier. And when it's not as hot, it's cool, it pushes down to a slower tier, but it's all automated. You point and you click. Let's take our migration capabilities. We built it into our software. I buy a new array, I need to migrate the data. You point, you click, and we automatic transparent migration in the background on the fly without taking the servers or the storage down. And we always favor the application workload. So if the application workload is heavy at certain times a day, we slow the migration. At night for sake of argument, If it's a company that is not truly 24 by seven, you know, heavily 24 by seven, and at night, it slows down, we accelerate the migration. All about automation. We've done it with Ansible, here in this launch, we've done it with additional integration with other platforms. So our Spectrum Scale for example, can use the OpenShift management framework to configure and to grow our Spectrum Scale or elastic storage system clusters. We've done it, in this case with our Spectrum Protect Plus, as you saw integration into the multicloud manager. So for us, it's storage made simple, incredibly new features all the time, but at the same time we do that, make sure that it's easier and easier to use. And in some cases like with Ansible, not even the real storage people, but God forbid, that DevOps guy messes with a storage and loses that data, wow. So by, if you're using something like Ansible and that Ansible framework, we make sure that essentially the DevOps guy, the test guy, the analytics guy, basically doesn't lose the data and screw up the storage. And that's a big, big issue. So all about storage made simple, in the right way with incredible enterprise features that essentially we make easy and easy to use. We're trying to make everything essentially like your iPhone, that easy to use. That's the goal. And with a lot less storage admins in the world then there has been an incredible storage growth every single year. You'd better make it easy for the same person to manage all that storage. 'Cause it's not shrinking. It is, someone who's sitting at 50 petabytes today, is 150 petabytes the next year and five years from now, they'll be sitting on an exabyte of production data, and they're not going to hire tons of admins. It's going to be the same two or four people that were doing the work. Now they got to manage an exabyte, which is why this storage made simplest is such a strong effort for us with integration, with the Open, with the Kubernetes frameworks or done with OpenShift, heck, even what we used to do in the old days with vCenter Ops from VMware, VASA, VAAI, all those old VMware tools, we made sure tight integration, easy to use, easy to manage, but sophisticated features to go with that. Simplicity is really about how you manage storage. It's not about making your storage dumb. People want smarter and smarter storage. Do you make it smarter, but you make it just easy to use at the same time. >> Right. >> Well, great summary. And I don't think I could do a better job. So I think we'll just leave it right there. So congratulations to both of you and the teams for these announcement after a whole lot of hard work and sweat went in, over the last little while and continued success. And thanks for the, check in, always great to see you. >> Thank you. We love being on theCUBE as always. >> All right, thanks again. All right, he's Eric, he was Sam, I'm I'm Jeff, you're watching theCUBE. We'll see you next time, thanks for watching. (upbeat music)
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leaders all around the world. coming to you from our Great, thanks very Sam, great to see you as well. on what you see from your point of view the teams that have to that you guys have to deal with. and complete the digital transformation. So tell us what you guys are up to at IBM that you could connect to an existing And the other piece you talked and I'm coming to you to have a partner you know, and ability to deploy anywhere. of what you guys are behind and make it easier to use, And I could see the same for and how you prioritize that the company has to pay, So you need to look at and you have an event, to executing that, you know, of security and the same Eric, we'll give you the last word, And of course the not quite so new anymore So congratulations to both of you We love being on theCUBE as always. We'll see you next time,
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Koen Jacobs and Eric Knipp, Cisco | Accelerating Automation with DevNet 2020
>>from around the globe. It's the Cube presenting accelerating automation with definite brought to you by Cisco. Hey, welcome back. You're ready, Jeff Freak here with the Cube coming to you from our Palo Alto studios with ongoing coverage of Cisco Definite create. We've been going to definite create, I think, since the very beginning. This year, of course. Like everything else, it's it's virtual. So we're excited to cover it virtually and digitally like we have a lot of other shows here in 2020 and we're excited to have our next guest. We've got Kun Jacobs. He's the director of systems engineering. Francisco, Good to see you. Coun. Thank >>you for having me. >>And joining him is Eric Nippy is the VP of system systems Engineering. Francisco. Good to see Eric. >>Good to be here. Thank you. >>Pleasure. So before we jump into kind of what's going on now, in this new great world of program ability and control, I want to kind of go back to the future for a minute. Because when I was doing some research for this interview, it was kun. I saw an old presentation that you were giving from 2006 about the changing evolution of the changing evolution of networking and moving from. I think the theme was a human centered, human centered network, and you were just starting to touch a little bit on video and online video. Oh my goodness, how far we have come. But but I would love to get kind of historical perspective because we've been talking a lot. And I know Eric Son plays football about the football analogy of the network is kind of like an offensive lineman where if they're doing a good job, you don't hear much about them. But they're really important to everything, and the only time you hear about him was when the flag is thrown. So if you look back with the historical perspective load and the numbers and the evolution of the network as we've moved to this modern time and you know thank goodness, because if Cove it hit five years ago, 10 years ago, 15 years ago, you know all of us in the information space would not have been able to make this transition, so I just I just love to get some historical perspective because you've been kind of charting this and mapping this for a very long time. >>Yeah, we absolutely have. I think you know what you're referring to was back in the day the human network campaign and to your point that the load, the number of hosts, the traffic just overall, the intelligence of the network has just evolved tremendously over the last decade and a half, 15 years or so. And you look at where we are now in terms of the programmable nature of the network and what that enables in terms of new degrees of relevance that we can create for the customers on how you know the role of I t. Has changed entirely again, especially during this pandemic. You know, the fact that it's now as a service and elastic eyes is absolutely fundamental to being able to ensure, on an ongoing basis a great customer experience. And so it's been It's been a very interesting right, indeed. Yeah, >>And then and then just to close the loop, the one of your more later interviews talking to Sylvia. You're the question is, are you developer an engineer? So And your whole advice to all these network engineers is just Just don't jump in and start doing some coding and learning. So you know, the focus and really the emphasis and where the opportunity to differentiate is a complete is completely 15 years over to the, you know, really software to find side. >>Oh, absolutely. So, I mean, you look at how the software world and the network has come together and how we're applying now, you know, basically the same construct of C I C D pipeline to network infrastructure. Look at network really as code and get all of the benefits from that in the familiarity of it, the way that our engineers have had to evolve in that is just, you know, quite quite significant in like the skill set. And the best thing is jump in, you know, dip your toe in the water, but continue to evolve that skill set. And, you know, don't don't be shy. It's It's a leap of faith for some of us who've been in the industry a bit longer. You know, we like to look at ourselves as the craftsman of the network, but now it's definitely software Centris City and the, um, program ability. >>Right? So, Eric, you've got some digital exhaust out there, too, that I was able to dig up Going back to 2000 and 2 752 page book in the very back corner of a dark, dirty, dusty Amazon warehouse is managing Cisco Network Security 752 pages. Wow. How has security changed? From a time where before I could just read a book, a big book, you know, throw some protocols in and probably block a bunch of ports to the world that we live in today, where everything is connected, everything is a p. I driven. Everything is software defined. You've got pieces of workload spread out all over the place. And, Oh, by the way, you need to bake security in at every single level of the application stack. >>Yeah, No eso Wow. Kudos that you you found that book. I'm really impressed there, so thank you. Little street credit. So I want to get on something that you you talked about because I think it's very important to to this overall conversation if we think about the scale of the network and coun hit on it briefly. You talked about it as well. We're seeing a massive explosion of devices by the you know it's estimated By the end of this year, there's gonna be about 27 billion devices on the global Internet. That's about 3.7 devices for every man, woman and child life. And if we extrapolate that out over the course of the next decade on the growth trajectory, we're on. And if you look at some of the published research on this, it's estimated there could be upwards of 500 billion devices accessing the global Internet on a on a daily basis in the primarily that that that is I o T devices. That's digitally connected devices. Anything that can be connected will be connect, but then introduces a really interesting security challenge because every one of those devices that is accessing the global Internet is within a company's infrastructure. Accessing pieces of corporate data is a potential attack factor, so we really need Thio and I think the right expression for this is we need to reimagine security because security is, as you said, not about perimeters. You know, I wrote that book back in 2002. I was talking about firewalls and a cutting edge technology was intrusion, prevention and intrusion detection. Now we need to look at security. Really? In the in the guise of under the under the under the realm of really two aspects the identity. Who is accessing the data in the context, What data is being access and that is going to require a level of intelligence, a level of automation and technologies like machine learning, an automated intelligence. They're going to be our artificial intelligence. Rather are gonna be table stakes because the sheer scale of what we're trying to secure is going to be untenable under current. You know, just current security practices mean the network is gonna have to be incredibly intelligent and leverage again, a lot of that AI type of data to match patterns of potential attacks and ideally, shut them down before they ever cause any type of damage. >>Yeah, it's really interesting. I mean, one thing That cove it has done a bunk many things is kind of re taught us all about the power of exponential curves and how extremely large those things are and how fast they grow. We had Dave Rennes in on it Google Cloud a couple years ago, and I remember him talking about early days of Google when they were starting to map out kind of, as you describe kind of map out their growth curves, and they just figured out they could not hire if they hired everybody, they couldn't hire enough people to deal with it, right? So really kind of rethinking automation and re thinking about the way that you manage these things and and the level right, the old Is it a pet or is it or is it, um, part of the herd? And I think it's interesting what you talked about coun really human powered Internet and being driven by a lot of this video. But to what you just said, Erik, the next big wave right is I, O. T and five G. And I think you know, you talk about 3.7 of devices per person. That's nothing compared toa right, all these sensors and all these devices and all these factories because five G is really targeted to machine to machines, which there's ah lot of them, and they trade a lot of information really, really quickly. So, you know, I want to go back to Yukun thinking about this next great wave in a five G i o t kind of driven world where it's kind of like one voice kind of fell off compared to I p traffic on the network, I think you're going to see the same thing. Kind of human generated data relative to machine generated data is also gonna fall off dramatically. Is the machine generated data just skyrockets through the roof? >>Yeah. No, absolutely. And I think thio also what Eric touched on the visibility on that and they'll be able to process that data at the edge that's going to catalyze cloud adoption even further. And it's gonna, you know, make the role of the network the connectivity of it all, and the security within that crucially important. And then you look at the role of program ability. Within that, we're see the evolution going so fast. You look at the element of the software defined network in an I. O. T. Speed space. We see that we have hosts there that are not necessarily, you know, behaving like other hosts would on a network, for example, manufacturing floor production, robot or security camera. And what we're seeing is we're seeing you know, partners and customers employing program ability to make sure that we overcome some of the shortcomings, uh, in terms of where the network is at. But then how do you customize it in terms of the relevance that it can provide, bringing on board those those hosts in a very transparent way on then, you know, keep keep the agility of it and keep the speed of innovation going right, >>right. So, Eric, I want to come back to you and shift gears kind of back to the people will leave the A. D and the machines along along for middle minute. But I'm curious about what does beat the boss. I mean, I I go to your LinkedIn profile and it's just filled with congratulatory statements, but everyone's talking about beating the boss. You know, it's it's a really, you know, kind of interesting and different way toe to motivate people to build this new skill set in terms of getting software certifications within the Cisco world. And I just thought it was really cute the way that you clearly got people motivated because there's posts all over the place and they've all got their their nice big badge of their certification. But, you know, at a higher level, it is a different motivation to be a developer versus and engineering a technician. And it's a, you know, kind of a different point of view. And I just wonder if you could share, you know, some of the ways that you're kind of encouraging, you know, kind of this transformation within your own workforce as well as the partners, etcetera and really adopting kind of almost a software first in this program kind of point of view versus, you know, I'm just wiring stuff up. >>Apparently, a lot of people like to beat me. So I mean, that in of itself was was a was a great success. But, you know, if we think we take a step back, you know, what is Cisco about as an organization? I mean, obviously, he looked back to the very early days of our vision, right? It was. It was to change the way the world, you know, worked, played, live and learn. And if you think about and you hit on this when we were you know, your discussion with with With Kun in the early days of Cove it. We really saw that play out as so much shifted from, you know, in person type of interactions to virtual interactions in the network that that our customers, our partners, our employees built over the course of the last several last three decades really help the world continue Thio to to do business for students to continue to go thio school or, you know, clinicians to connect with patients. If I think about that mission to meet program ability is just the next generation of that mission, uh, continuing to enable the world to communicate, continuing to enable customers, employees, partners to, uh, essentially leverage the network for more than just connectivity. Now the leverage it for critical insight again, If we look at some of the some of the use cases that we're seeing for social distancing and contact tracing, the network has a really important place to play there because we can pull insight from the but it isn't necessarily and out of the box type of integration. So I look at program ability and and what we're doing with debt net to give relevance to the network for those types of really critical conversations that every organization is having right now. It's a way to extrapolate its away thio full critical data so that I can make a decision and I if that decisions automated or if that decision requires some type of a manual intervention, regardless, we're still about connecting, or in this case, we're connecting insight with the people who need it most. The definite pounds we ran is really in respect for how critical this new skills that's going to be. It's not enough. Like I said, just to connect the world anymore. We need to leverage that network, the network for that critical insight. And when we dropped were created to beat the boss challenge, it was really simple. Hey, guys, I think this is important and I am going to go out, and I'm gonna achieve the certification myself because I want to continue to be very relevant. I'm gonna continue to be able to provide that insight for my customers and partners. So therefore I'm going for it. Anybody can get there before me. Maybe there's a little incentive tied to and the incentive, although it's funny, we interviewed a lot of ah, a lot of our team who achieved it Incentive with secondary. They just wanted have bragging rights like, Yeah, I beat Eric, Right, Right. >>Absolutely. No, that Z you know, put your money where your mouth is, right? If it's important than what you know, you should do it too. And you know, the whole not asking people to do what you wouldn't do yourself. So I think there's a lot of good leadership, uh, leadership lessons there as well. But I wanna extend kind of the conversation on the Koven impact. Right? Because I'm sure you've seen all the social media means you know who's driving your digital transformation, the CEO of the CMO or cove it. And we all know the answer to the question. But you know, you guys have already been dealing with kind of increased complexity around enterprise infrastructure, world in terms of cloud and public cloud and hybrid cloud and multi cloud, and people are trying to move stuff all the way around. Now suddenly had this co vid moment right in March, which is really a light switch moment. People didn't have time to plan or prepare for suddenly everybody working from home and it's not only you but your spouse and your kids and everybody else. So but now we're six months plus into this thing, and I would just love to get your perspective, you know, and kind of the change from Oh, my goodness, we have to react to the light switch moment. What do we do to make sure people can can get get what they need when they need it from where they are? But but then really moving from this is an emergency situation. Stopgap situation toe. This is going to extend for some period of time. And even when it's the acute crisis is over, you know this is going to drive. Ah, riel change in the way that people communicate in the way that people where they sit and do their job and kind of how customers are responding accordingly as the you know, kind of the narrative has changed from an emergency stop gap to this is the new normal that we really need thio to plan for. >>So I think I think you said it very well. I think anything that could be digitized any any interaction that could be driven virtually waas. And what's interesting is we, as you said. We went from that light switch moment where, and I believe the status this and I'll probably get the number wrong. But like in the United States here at the beginning, at the end of February, about 2% of the knowledge worker population was virtual, you know, working from home or in a remote work environment. And over the course of about 11 days, that number went from 2% to 70% in interesting that it worked. You know, there was a lot of hiccups along the way, and there was a lot of organizations making really quick decisions on How do I enable VPN scale of mass? How doe I, you know, leverage. You know, things like WebEx for virtual meetings in virtual connectivity much faster now that as you said that we've kind of gotten out of the fog of war or frog fog of battle organizations, we're looking at what they accomplished. And it was nothing short of Herculean and looking at this now from a transition. Thio Oh my gosh, we need to change, too. We have an opportunity to change and we're looking. We see a lot of organizations specifically around financial services, health care through the K through 20 educational environment, all looking at how can they doom or virtually for a couple of reasons? Obviously, there is a significant safety factor, and again, we're still in that we're still in the height of this pandemic. They want to make sure their employees, their customers, students patients remain safe. But second, we've found in discussions with a lot of senior I T executives and our customers that people are happier working from home. People are more productive working from home. And that again, the network that's been built over the course of the last few decades has been resilient enough to allow that to happen. And then, third, there is a potential cost savings here outside of people. The next most expensive resource that organizations are paying for is real estate. If they can shrink that real estate footprint while providing a better user experience at the locations that they're maintaining again leveraging things like location services, leveraging things like, uh, unified collaboration that's very personalized to the end users experience, they're going to do that and again they're going to save money. They're gonna have happier employees, and ultimately they're gonna make their their employees in their customers a lot safer. So we see, we believe that there is in some parts of the economy, a shift that is going to be more permanent. And some estimates put it as high as 15% of the current workforce is going to stay today in a virtual or a semi virtual working environment for the foreseeable future. >>Interesting. And I would say I'd say 15% is low, especially if you if you qualify it with, you know, part time, right? There was a great interview were doing and, you know, talk about working from home. He used to work from home as the exception, right? Because the cable person was coming or you get a new washing machine or something, where now that's probably get, you know, in many cases will shift to the other where I'm generally gonna work from home unless you know somebody's in town or have an important meeting or there's some special collaboration. Uh, that drives me to be in. But, you know, I wanna go back to Yukun and and really doubled down on. You know, I think most people spend too much time focusing, especially. We'll just say within the virtual events base where we play on the things you can't do virtually. We can't meet in the hall. We can't grab a quick coffee to drink instead of focusing on the positive things like we're accomplishing right here. You're in Belgium, right? Eric is in Ohio, were in California. Um, and you know, we didn't take three days to travel and and check into a hotel and and all that stuff to get together for this period of time. So there's a lot of stuff that digital enables. And I think, you know, people need to focus more on that versus continuing to focus on the two or three things that that it doesn't replace, and it doesn't replace those. So let's just get that off the table and move on with our lives because those are coming back anytime soon. >>No, totally. I think it's the balance of those things. It's guarding the fact that you're not necessarily working for home. I think the trick there is you could be sleeping at the office, but I think the positives airway way more out spoken. I you know, I look at myself I got much more exercise time in these last couple of months than I usually do because you don't travel. You don't have the jet lag and the connection. And then you talked about those face to face moments. I think a lot of people are, in a way, wanting to go back to the office part time, as Eric also explained. But a lot of it you could do virtually. We have virtual coffees with team or, you know, even here in Belgium are are local. General manager has, ah, virtual aperitif. Every Friday obviously skipped the one this week. But you know, there's there's ways to be very creative with the technology and the quality of the technology that the network enables, Um, you know, to to get the basketball world right, >>So I just we're gonna wrap the segment. I wanna give you guys both the last word. You both Francisco for a while and you know, Susie, we and the team on Definite has really grown this thing. I think we were there at the very beginning couple of 456 years ago. I can't keep track of time anymore, but you know, it's really really grown. And, you know, the timing is terrific to get into this more software defined world, which is where we are. I wonder if you could just, you know, kind of share a couple of thoughts is, you know, with a little bit of perspective. And you know what you're excited about today and kind of what you see coming down the road. Since you guys have been there for a while, you've been in the space. Uh, let's start with Yukun. >>Okay? I think the possibility it creates, I think, really program ability, software defined is really about the art of the possible. It's what you can dream up and then go code Eric talked about the relevance of it and how it maximizes that relevance. And a customer base is, um, you know, and then it is the evolution off the teams in terms of the creativity that they can bring to it. We're seeing really people dive into that in customers, um, co creating with us on. I think that's where we're going in terms of like the evolution off the value proposition there in terms of what technology can provide, but also how it impacts people as we discussed and and redefines process. >>I love that the art of the possible, which is a lot harder to execute in, uh, hardware than software certainly takes a lot longer. >>America, I >>love to get your thoughts. >>Absolutely. So I started my career in Cisco turning, putting I P phones onto the network. And back then, you know, it was, you know, 1 4002 when three idea of putting telephones onto the network was such a of just such an objectionable idea. And so many purists were telling us all the reasons it wouldn't work. Now, if we go forward again 19 years, the idea of not having them plugging into the network is a ridiculous idea. So we have a We're looking at an inflection point in this industry, and it's really it's not about programming is not necessarily about programming. It's about doing it smarter. It's about being more efficient. It's about driving automation. But again, it's about unlocking the value of what the network is. We've moved so far past what you know, just connectivity. The network touches everything and is more workload. Moves to the cloud is more workload moves to things like containers. The network is the really the only common element that ties all of these things together. The network needs to take its rightful place, uh, in the in the i t. Lexicon as being that critical for that critical insight provider for for how users are interacting with the network. How users air interacting with applications, how applications are interacting with one another. Program ability is a way to do that more efficiently with greater, greater degree of certainty, with much greater relevance into the overall delivery of I t services and digitization. So to me, I think we're gonna look back 20 years from now, probably even 10 and say, Man, we used to configure things manually. What was that like? I think I think really, this is This is the future, and I think we want to be aligned with where we're going versus where we've been. >>Well, coun Eric. Thank you for sharing your perspective. You know, it's it's really nice to have, you know, some historical reference on. It's also nice to be living in a new age where you can you can, you know, stay at the same company and and still refresh. You know, new challenges, new opportunities and grow this thing because a zoo said I remember those i p first i p phone days and I thought, Well, Ma Bell must be happy because the old Mother's Day problem is finally solved when we don't have to have a >>dedicated connection >>between every mother and every child in the middle of May. So good news. So thank you very much for sharing your, uh, your insights and really, really enjoyed the conversation. >>Thank you. >>Yeah. All >>right. He's kun. He was Eric. I'm Jeff. You're watching the Cube for continuing coverage of Cisco Definite Connect. Thanks for watching. We'll see you next time.
SUMMARY :
You're ready, Jeff Freak here with the Cube coming to you from our Palo Alto studios with ongoing coverage And joining him is Eric Nippy is the VP of system systems Engineering. Good to be here. and the only time you hear about him was when the flag is thrown. the customers on how you know the role of I t. Has changed entirely So you know, the focus and really the emphasis and where the opportunity to differentiate And the best thing is jump in, you know, dip your toe in the water, but continue to evolve Oh, by the way, you need to bake security in at every single level of the application stack. of devices by the you know it's estimated By the end of this year, there's gonna be about 27 And I think you know, you talk about 3.7 of devices per person. And it's gonna, you know, make the role of the network the connectivity of it all, and the security within that And I just thought it was really cute the way that you clearly got people motivated because there's posts all over It was to change the way the world, you know, as the you know, kind of the narrative has changed from an emergency stop gap to this is the new about 2% of the knowledge worker population was virtual, you know, working from home or in a remote And I think, you know, people need to focus more on that I you know, I look at myself I got much more exercise time in these And, you know, the timing is terrific to get And a customer base is, um, you know, and then it is the evolution off I love that the art of the possible, which is a lot harder to execute in, uh, hardware than software And back then, you know, it was, you know, 1 4002 when It's also nice to be living in a new age where you can So thank you very much for sharing your, uh, your insights and really, really enjoyed the conversation. We'll see you next time.
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Susie Wee, Mandy Whaley and Eric Thiel, Cisco DevNet | Accelerating Automation with DevNet 2020
>>from around the globe. It's the Cube presenting accelerating automation with definite brought to you by Cisco. >>Hello and welcome to the Cube. I'm John for a year host. We've got a great conversation virtual event, accelerating automation with definite Cisco. Definite. And of course, we got the Cisco Brain Trust here. Cube alumni Suzy we Vice President, senior Vice President GM and also CTO of Cisco. Definite and ecosystem Success C X, All that great stuff. Many Wadley Who's the director? Senior director of definite certifications. Eric Field, director of developer advocacy. Susie Mandy. Eric, Great to see you. Thanks for coming on. >>Great to see you down. So >>we're not in >>person. We >>don't Can't be at the definite zone. We can't be on site doing definite created All the great stuff we've been doing in the past three years were virtual the cube Virtual. Thanks for coming on. Uh, Susie, I gotta ask you because you know, we've been talking years ago when you started this mission and just the succession had has been awesome. But definite create has brought on a whole nother connective tissue to the definite community. This is what this ties into the theme of accelerating automation with definite because you said to me, I think four years ago everything should be a service or X a s is it's called and automation plays a critical role. Um, could you please share your vision? Because this is really important. And still only 5 to 10% of the enterprises have containerized things. So there's a huge growth curve coming with developing and program ability. What's your What's your vision? >>Yeah, absolutely. I mean, what we know is that is, more and more businesses are coming online is I mean, they're all online, But is there growing into the cloud? Is their growing in new areas as we're dealing with security is everyone's dealing with the pandemic. There's so many things going on. But what happens is there's an infrastructure that all of this is built on and that infrastructure has networking. It has security. It has all of your compute and everything that's in there. And what matters is how can you take a business application and tie it to that infrastructure. How can you take, you know, customer data? How can you take business applications? How can you connect up the world securely and then be ableto really satisfy everything that businesses need. And in order to do that, you know, the whole new tool that we've always talked about is that the network is programmable, the infrastructure is programmable, and you don't need just acts writing on top. But now they get to use all of that power of the infrastructure to perform even better. And in order to get there, what you need to do is automate everything. You can't configure networks manually. You can't be manually figuring out policies, but you want to use that agile infrastructure in which you can really use automation. You can rise to a higher level business processes and tie all of that up and down the staff by leveraging automation. >>You remember a few years ago when definite create first started, I interviewed Todd Nightingale and we're talking about Muraki. You know, not to get in the weeds, but you know, switches and hubs and wireless. But if you look at what we were talking about, then this is kind of what's going on now. And we were just recently, I think our last physical event was Cisco um Europe in Barcelona before all the cove it hit and you had the massive cloud surgeon scale happening going on right when the pandemic hit. And even now, more than ever, the cloud scale the modern APS. The momentum hasn't stopped because there's more pressure now to continue addressing Mawr innovation at scale. Because the pressure to do that because >>the stay alive get >>your thoughts on, um, what's going on in your world? Because you were there in person. Now we're six months in scale is huge. >>We are, Yeah, absolutely. And what happened is as all of our customers as businesses around the world as we ourselves all dealt with, How do we run a business from home? You know, how do we keep people safe? How do we keep people at home and how do we work? And then it turns out, you know, business keeps rolling, but we've had to automate even more because >>you >>have to go home and then figure out how from home can I make sure that my I t infrastructure is automated out from home? Can I make sure that every employee is out there in working safely and securely? You know, things like call center workers, which had to go into physical locations and being kind of, you know, just, you know, blocked off rooms to really be secure with their company's information. They had to work from home. So we had to extend business applications to people's homes in countries like, you know, well around the world. But also in India, where it was actually not, you know, not they wouldn't let They didn't have rules toe let people work from home in these areas. So then what we had to do was automate everything and make sure that we could administer. You know, all of our customers could administer these systems from home, so that puts extra stress on automation. It puts extra stress on our customers digital transformation. And it just forced them toe, you know, automate digitally transform quicker. And they had to because you couldn't just go into a server room and tweak your servers. You have to figure out how to automate all of that. >>You know, one of them >>were still there, all in that environment today. >>You know, one of the hottest trends before the pandemic was observe ability, uh, kubernetes serve micro services. So those things again. All Dev ups. And you know, if you guys got some acquisitions, you thought about 1000 eyes. Um, you got a new one you just bought recently Port shift to raise the game in security, Cuban, All these micro services, So observe, ability, superhot. But then people go work at home, as you mentioned. How do you think? Observe, What do you observing? The network is under huge pressure. I mean, it's crashing on. People zooms and WebEx is and education, huge amount of network pressure. How are people adapting to this in the upside? How are you guys looking at the what's being programmed? What are some of the things that you're seeing with use cases around this program? Ability, challenge and observe ability, challenges? It's a huge deal. >>Yeah, absolutely. And, you know, going back to Todd Nightingale, right? You know, back when we talked to Todd before he had Muraki and he had designed this simplicity, this ease of use, this cloud managed, you know, doing everything from one central place. And now he has This goes entire enterprise and cloud business. So he is now applying that at that Bigger Attn. Bigger scale. Francisco and for our customers. And he is building in the observe ability and the dashboards and the automation of the A P. I s and all of it. But when we take a look at what our customers needed is again, they had to build it all in, um, they had to build in. And what happened was how your network was doing, how secure your infrastructure was, how well you could enable people toe work from home and how well you could reach customers. All of that used to be a nightie conversation. It became a CEO and a board level conversation. So all of a sudden CEOs were actually, you know, calling on the heads of I t and the CEO and saying, You know, how is our VPN connectivity? Is everybody working from home? How many people are, you know, connected and ableto work and watch their productivity? Eso All of a sudden, all these things that were really infrastructure I t stuff became a board level conversation and you know, once again, at first everybody was panicked and just figuring out how to get people working. But now what we've seen in all of our customers is that they're now building in automation, additional transformation and these architectures, and that gives them a chance to build in that observe ability. You know, looking for those events. The dashboards, you know? So it really has been fantastic to see what our customers are doing and what our partners air doing to really rise to that next level. >>Susan, I know you gotta go, but real quick, um, describe what? Accelerating automation with definite means. >>Well, you've been fault. You know, we've been working together on definite in the vision of the infrastructure program ability and everything for quite some time. And the thing that's really happened is yes, you need to automate, but yes, it takes people to do that. And you need the right skill sets in the program ability. So a networker can't be a networker. A networker has to be a network automation developer. And so it is about people. And it is about bringing infrastructure expertise together with software expertise and letting people run. Things are definite. Community has risen to this challenge. People have jumped in. They've gotten their certifications. We have thousands of people getting certified. You know, we have you know, Cisco getting certified. We have individuals. We have partners, you know, They're just really rising to the occasion. So accelerate accelerating automation while it is about going digital. It's also about people rising to the level of, you know, being able to put infrastructure and software expertise together to enable this next chapter of business applications of cloud directed businesses and cloud growth. So it actually is about people, Justus, much as it is about automation and technology. >>And we got definite create right around the corner virtual. Unfortunately, being personal will be virtual Susie. Thank you for your time. We're gonna dig into those people challenges with Mandy and Eric. Thank you for coming on. I know you got to go, but stay with us. We're gonna dig in with Mandy and Eric. Thanks. >>Thank you so much. Thank you. Thanks, John. Okay. >>Mandy, you heard Susie is about people, and one of the things that's close to your heart you've been driving is a senior director of definite certifications. Um is getting people leveled up? I mean, the demand for skills cybersecurity, network program, ability, automation, network design solution, architect cloud multi cloud design thes are new skills that are needed. Can you give us the update on what you're doing to help people get into the acceleration of automation game? >>Oh, yes, absolutely. The you know what we've been seeing is a lot of those business drivers that Susie was mentioning those air. What's accelerating? A lot of the technology changes, and that's creating new job roles or new needs on existing job roles where they need new skills. We are seeing, uh, customers, partners, people in our community really starting to look at, you know, things like Dev SEC ops engineer, network Automation engineer, network automation developer, which sues you mentioned and looking at how these fit into their organization, the problems that they solve in their organization. And then how do people build the skills to be able to take on these new job roles or add that job role to their current, um, scope and broaden out and take on new challenges? >>Eric, I want to go to you for a quick second on this, um uh, piece of getting the certifications. Um, first, before you get started, describe what your role is. Director of developer advocacy, because that's always changing and evolving what's the state of it now? Because with Cove and people are working at home, they have more time to contact, switch and get some certifications and that they can code more. What's your >>What's your role? Absolutely So it's interesting. It definitely is changing a lot. A lot of our historically a lot of focus for my team has been on those outward events. So going to the definite creates the Cisco lives and helping the community connect and help share technical information with them, doing hands on workshops and really getting people into. How do you really start solving these problems? Eso that's had to pivot quite a bit. Obviously, Sisco live us. We pivoted very quickly to a virtual event when when conditions changed and we're able to actually connect, as we found out with a much larger audience. So you know, as opposed to in person where you're bound by the parameters of you know how big the convention center is. We were actually able to reach a worldwide audience with are definite day that was kind of attached onto Sisco Live, and we got great feedback from the audience that now we're actually able to get that same enablement out to so many more people that otherwise might not have been able to make it. But to your broader question of you know what my team does. So that's one piece of it is is getting that information out to the community. So as part of that, there's a lot of other things we do as well. We were always helping out build new sandboxes, new learning labs, things like that that they can come and get whenever they're looking for it out on the definite site. And then my team also looks after communities such as the Cisco Learning Network, where there's there's a huge community that has historically been there to support people working on their Cisco certifications. We've seen a huge shift now in that group that all of the people that have been there for years are now looking at the definite certifications and helping other people that are trying to get on board with program ability. They're taking a lot of those same community enablement skills and propping up community with, you know, helping answer questions, helping provide content. They move now into the definite spaces well and are helping people with that sort of certifications. So it's great seeing the community come along and really see that >>I gotta ask you on the trends around automation. What skills and what developer patterns are you seeing with automation? Are Is there anything in particular? Obviously, network automation been around for a long time. Cisco's been leader in that. But as you move up, the staff has modern applications or building. Do you see any patterns or trends around what is accelerating automation? What people learning? >>Yeah, absolutely. So you mentioned observe ability was big before Cove it and we actually really saw that amplified during co vid. So a lot of people have come to us looking for insights. How can I get that better observe ability now that we needed? Well, we're virtual eso. That's actually been a huge uptick, and we've seen a lot of people that weren't necessarily out looking for things before that air. Now, figuring out how can I do this at scale? I think one good example that Susie was talking about the VPN example, and we actually had a number of SCS in the Cisco community that had customers dealing with that very thing where they very quickly had to ramp up and one in particular actually wrote a bunch of automation to go out and measure all of the different parameters that I T departments might care about about their firewalls, things that you didn't normally look at. The old days you would size your firewalls based on, you know, assuming a certain number of people working from home. And when that number went to 100% things like licenses started coming into play where they need to make sure they had the right capacity in their platforms that they weren't necessarily designed for. So one of the essays actually wrote a bunch of code to go out, use them open source, tooling to monitor and alert on these things, and then published it so the whole community code could go out and get a copy of it. Try it out in their own environment. And we saw a lot of interest around that and trying to figure out Okay, now I could take that. I can adapt into what I need to see for my observe ability. >>That's great, Mandy, I want to get your thoughts on this, too, because as automation continues to scale. Um, it's gonna be a focus. People are at home. And you guys had a lot of content online for you. Recorded every session that in the definite zone learning is going on sometimes literally and non linearly. You've got the certifications, which is great. That's key. Great success there. People are interested. But what other learnings are you seeing? What are people, um, doing? What's the top top trends? >>Yeah. So what we're seeing is like you said, people are at home, they've got time, they want toe advance, their skill set. And just like any kind of learning, people want choice. They wanna be able to choose which matches their time that's available and their learning style. So we're seeing some people who want to dive into full online study groups with mentors leading them through a study plan. On we have two new expert lead study groups like that. We're also seeing whole teams at different companies who want to do an immersive learning experience together with projects and office hours and things like that. And we have a new offer that we've been putting together for people who want those kind of team experiences called Automation Boot Camp. And then we're also seeing individual who want to be able to, you know, dive into a topic, do a hands on lab, gets, um, skills, go to the rest of the day of do their work and then come back the next day. And so we have really modular, self driven hands on learning through the Definite Fundamentals course, which is available through DEV. Net. And then there's also people who are saying, I just want to use the technology. I like Thio experiment and then go, you know, read the instructions, read the manual, do the deeper learning. And so they're They're spending a lot of time in our definite sandbox, trying out different technologies. Cisco Technologies with open source technologies, getting hands on and building things, and three areas where we're seeing a lot of interest in specific technologies. One is around SD wan. There's a huge interest in people Skilling up there because of all the reasons that we've been talking about. Security is a focus area where people are dealing with new scale, new kinds of threats, having to deal with them in new ways and then automating their data center using infrastructure as code type principles. So those were three areas where we're seeing a lot of interest and you'll be hearing more about that at definite create. >>Awesome Eric and man, if you guys can wrap up the accelerated automated with definite package and virtual event here, um, and also t up definite create because definite create has been a very kind of grassroots, organically building momentum over the years. Again, it's super important because it's now the app world coming together with networking, you know, end to end program ability. And with everything is a service that you guys were doing everything with a piece. Um Onley can imagine the enablement that's gonna enable create Can >>you hear the >>memory real quick on accelerating automation with definite and TF definite create. Mandy will start with you. >>Yes, I'll go first, and then Eric can close this out. Um, so just like we've been talking about with you at every definite event over the past years, you know, Devon, it's bringing a p I s across our whole portfolio and up and down the stack and accelerating automation with definite. Suzy mentioned the people aspect of that the people Skilling up and how that transformed team transforms teams. And I think that it's all connected in how businesses are being pushed on their transformation because of current events. That's also a great opportunity for people to advance their careers and take advantage of some of that quickly changing landscape. And so would I think about accelerating automation with definite. It's about the definite community. It's about people getting those new skills and all the creativity and problem solving that will be unleashed by that community with those new skills. >>Eric, take us home. He accelerate automation. Definite and definite create a lot of developer action going on cloud native right now, your thoughts? >>Absolutely. I I think it's exciting. I mentioned the transition to virtual for definite day this year for Cisco Live, and we're seeing we're able to leverage it even further with create this year. So whereas it used to be, you know, confined by the walls that we were within for the event. Now we're actually able to do things like we're adding a start now track for people that I want to be there. They want to be a developer. Network automation developer, for instance, We've now got a track just for them where they could get started and start learning some of the skills they'll need, even if some of the other technical sessions were a little bit deeper than what they were ready for. Eso. I love that we're able to bring that together with the experience community that we usually do from across the industry, bringing us all kinds of innovative talks, talking about ways that they're leveraging technology, leveraging the cloud to do new and interesting things to solve their business challenges. So I'm really excited to bring that whole mixed together as well as getting some of our business units together to and talk straight from their engineering departments. What are they doing? What are they seeing? What are they thinking about when they're building new AP eyes into their platforms? What are the what problems are they hoping that customers will be able to solve with them? So I think together, seeing all of that and then bringing the community together from all of our usual channels. So, like I said, Cisco Learning Network, we've got a ton of community coming together, sharing their ideas and helping each other grow those skills. I see nothing but acceleration ahead of us for automation. >>Awesome. Thanks so much. God, man, can >>I add one had >>one more thing. >>Yeah, I was just going to say the other really exciting thing about create this year with the virtual nature of it is that it's happening in three regions. And, you know, we're so excited to see the people joining from all the different regions. And, uh, content and speakers and the region stepping upto have things personalized to their area to their community. And so that's a whole new experience for definite create that's going to be fantastic this year. >>You know, that's what God is going to close out and just put the final bow on that by saying that you guys have always been successful with great content focused on the people in the community. I think now, during with this virtual definite virtual definite create virtual the cube virtual, I think we're learning new things. People working in teams and groups on sharing content. We're gonna learn new things. We're gonna try new things, and ultimately people will rise up and will be resilient. I think when you have this kind of opportunity, it's really fun. And whoa, we'll ride the wave with you guys. So thank you so much for taking the time to come on. The Cuban talk about your awesome accelerate automation and definitely looking forward to it. Thank you. >>Thank you so much. >>Happy to be here. >>Okay, I'm John for the Cube. Virtual here in Palo Alto studios doing the remote content amendment Virtual until we're face to face. Thank you so much for watching. And we'll see you at definite create. Thanks for watching.
SUMMARY :
automation with definite brought to you by Cisco. And of course, Great to see you down. We of accelerating automation with definite because you said to me, I think four years ago And in order to do that, you know, the whole new tool that we've always talked about is that the network You know, not to get in the weeds, but you know, switches and hubs and wireless. Because you were there in person. And then it turns out, you know, business keeps rolling, but we've had to automate even more because And they had to because you couldn't just go into a server room and tweak your servers. And you know, if you guys got some acquisitions, you thought about 1000 eyes. So all of a sudden CEOs were actually, you know, calling on the heads of I t and the CEO and Susan, I know you gotta go, but real quick, um, describe what? to the level of, you know, being able to put infrastructure and software expertise together to I know you got to go, but stay with us. Thank you so much. Mandy, you heard Susie is about people, and one of the things that's close to your heart partners, people in our community really starting to look at, you know, things like Dev SEC Eric, I want to go to you for a quick second on this, um uh, piece of getting the certifications. So you know, as opposed to in person where you're bound by the parameters of you know how big the convention center I gotta ask you on the trends around automation. that I T departments might care about about their firewalls, things that you didn't normally look at. And you guys had a lot of content online for And then we're also seeing individual who want to be able to, you know, dive into a topic, together with networking, you know, end to end program ability. Mandy will start with you. with you at every definite event over the past years, you know, Devon, it's bringing a p I s across our Definite and definite create a lot of developer So whereas it used to be, you know, confined by the walls that we were within for the event. God, man, can And, you know, we're so excited to see the You know, that's what God is going to close out and just put the final bow on that by saying that you guys And we'll see you at definite create.
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Koen Jacobs and Eric Knipp FINAL
>>from around the globe. It's the Cube presenting accelerating automation with definite brought to you by Cisco. >>Hey, welcome back. You're ready, Jeff Freak here with the Cube coming to you from our Palo Alto studios with ongoing coverage of Cisco Definite create. We've been going to definite create, I think, since the very beginning. This year, of course. Like everything else, it's it's virtual. So we're excited to cover it virtually and digitally like we have a lot of other shows here in 2020 and we're excited to have our next guest. We've got Kun Jacobs. He's the director of systems engineering. Francisco, Good to see you. Coun. >>Thank you for having me. >>And joining him is Eric Nappy is the VP of systems systems Engineering. Francisco. Good to see Eric. >>Good to be here. Thank you. >>Pleasure. So before we jump into kind of what's going on now, in this new great world of program ability and control, I want to kind of go back to the future for a minute. Because when I was doing some research for this interview, it was kun. I saw an old presentation that you were giving from 2006 about the changing evolution of the changing evolution of networking and moving from. I think the theme was a human centered, human centered network, and you were just starting to touch a little bit on video and online video. Oh my goodness, how far we have come. But but I would love to get kind of historical perspective because we've been talking a lot. And I know Eric Son plays football about the football analogy of the network is kind of like an offensive lineman where if they're doing a good job, you don't hear much about them. But they're really important to everything, and the only time you hear about him was when the flag is thrown. So if you look back with the historical perspective load and the numbers and the evolution of the network as we've moved to this modern time and you know thank goodness, because if Cove it hit five years ago, 10 years ago, 15 years ago, you know all of us in the information space would not have been able to make this transition, so I just I just love to get some historical perspective because you've been kind of charting this and mapping this for a very long time. >>Yeah, we absolutely have. I think you know what you're referring to was back in the day the human network campaign and to your point that the load, the number of hosts, the traffic just overall, the intelligence of the network has just evolved tremendously over the last decade and a half, 15 years or so. And you look at where we are now in terms of the programmable nature of the network and what that enables in terms of new degrees of relevance that we can create for the customers on how you know the role of I t. Has changed entirely again, especially during this pandemic. You know, the fact that it's now as a service and elastic eyes is absolutely fundamental to being able to ensure, on an ongoing basis a great customer experience. And so it's been It's been a very interesting right, indeed. Yeah, >>And then and then just to close the loop, the one of your more later interviews talking to Sylvia. You're the question is, are you developer an engineer? So And your whole advice to all these network engineers is just Just don't jump in and start doing some coding and learning. So you know, the focus and really the emphasis and where the opportunity to differentiate is a complete is completely 15 years over to the, you know, really software to find side. >>Oh, absolutely. So, I mean, you look at how the software world and the network has come together and how we're applying now, you know, basically the same construct of C I C D pipeline to network infrastructure. Look at network really as code and get all of the benefits from that in the familiarity of it, the way that our engineers have had to evolve in that is just, you know, quite quite significant in like the skill set. And the best thing is jump in, you know, dip your toe in the water, but continue to evolve that skill set. And, you know, don't don't be shy. It's It's a leap of faith for some of us who've been in the industry a bit longer. You know, we like to look at ourselves as the craftsman of the network, but now it's definitely software Centris City and the, um, program ability. >>Right? So, Eric, you've got some digital exhaust out there, too, that I was able to dig up Going back to 2000 and 2 752 page book in the very back corner of a dark, dirty, dusty Amazon warehouse is managing Cisco Network Security 752 pages. Wow. How has security changed? From a time where before I could just read a book, a big book, you know, throw some protocols in and probably block a bunch of ports to the world that we live in today, where everything is connected, everything is a p. I driven. Everything is software defined. You've got pieces of workload spread out all over the place. And, Oh, by the way, you need to bake security in at every single level of the application stack. >>Yeah, No eso Wow. Kudos that you you found that book. I'm really impressed there, so thank you. Little street credit. So I want to get on something that you you talked about because I think it's very important to to this overall conversation if we think about the scale of the network and coun hit on it briefly. You talked about it as well. We're seeing a massive explosion of devices by the you know it's estimated By the end of this year, there's gonna be about 27 billion devices on the global Internet. That's about 3.7 devices for every man, woman and child life. And if we extrapolate that out over the course of the next decade on the growth trajectory, we're on. And if you look at some of the published research on this, it's estimated there could be upwards of 500 billion devices accessing the global Internet on a on a daily basis in the primarily that that that is I o T devices. That's digitally connected devices. Anything that can be connected will be connect, but then introduces a really interesting security challenge because every one of those devices that is accessing the global Internet is within a company's infrastructure. Accessing pieces of corporate data is a potential attack factor, so we really need Thio and I think the right expression for this is we need to reimagine security because security is, as you said, not about perimeters. You know, I wrote that book back in 2002. I was talking about firewalls and a cutting edge technology was intrusion, prevention and intrusion detection. Now we need to look at security. Really? In the in the guise of under the under the under the realm of really two aspects the identity. Who is accessing the data in the context, What data is being access and that is going to require a level of intelligence, a level of automation and technologies like machine learning, an automated intelligence. They're going to be our artificial intelligence. Rather are gonna be table stakes because the sheer scale of what we're trying to secure is going to be untenable under current. You know, just current security practices mean the network is gonna have to be incredibly intelligent and leverage again, a lot of that AI type of data to match patterns of potential attacks and ideally, shut them down before they ever cause any type of damage. >>Yeah, it's really interesting. I mean, one thing That cove it has done a bunk many things is kind of re taught us all about the power of exponential curves and how extremely large those things are and how fast they grow. We had Dave Rennes in on it Google Cloud a couple years ago, and I remember him talking about early days of Google when they were starting to map out kind of, as you describe kind of map out their growth curves, and they just figured out they could not hire if they hired everybody, they couldn't hire enough people to deal with it, right? So really kind of rethinking automation and re thinking about the way that you manage these things and and the level right, the old Is it a pet or is it or is it, um, part of the herd? And I think it's interesting what you talked about coun really human powered Internet and being driven by a lot of this video. But to what you just said, Erik, the next big wave right is I, O. T and five G. And I think you know, you talk about 3.7 of devices per person. That's nothing compared toa right, all these sensors and all these devices and all these factories because five G is really targeted to machine to machines, which there's ah lot of them, and they trade a lot of information really, really quickly. So, you know, I want to go back to Yukun thinking about this next great wave in a five G i o t kind of driven world where it's kind of like one voice kind of fell off compared to I p traffic on the network, I think you're going to see the same thing. Kind of human generated data relative to machine generated data is also gonna fall off dramatically. Is the machine generated data just skyrockets through the roof? >>Yeah. No, absolutely. And I think thio also what Eric touched on the visibility on that and they'll be able to process that data at the edge that's going to catalyze cloud adoption even further. And it's gonna, you know, make the role of the network the connectivity of it all, and the security within that crucially important. And then you look at the role of program ability. Within that, we're see the evolution going so fast. You look at the element of the software defined network in an I. O. T. Speed space. We see that we have hosts there that are not necessarily, you know, behaving like other hosts would on a network, for example, manufacturing floor production, robot or security camera. And what we're seeing is we're seeing you know, partners and customers employing program ability to make sure that we overcome some of the shortcomings, uh, in terms of where the network is at. But then how do you customize it in terms of the relevance that it can provide, bringing on board those those hosts in a very transparent way on then, you know, keep keep the agility of it and keep the speed of innovation going right, >>right. So, Eric, I want to come back to you and shift gears kind of back to the people will leave the A. D and the machines along along for middle minute. But I'm curious about what does beat the boss. I mean, I I go to your LinkedIn profile and it's just filled with congratulatory statements, but everyone's talking about beating the boss. You know, it's it's a really, you know, kind of interesting and different way toe to motivate people to build this new skill set in terms of getting software certifications within the Cisco world. And I just thought it was really cute the way that you clearly got people motivated because there's posts all over the place and they've all got their their nice big badge of their certification. But, you know, at a higher level, it is a different motivation to be a developer versus and engineering a technician. And it's a, you know, kind of a different point of view. And I just wonder if you could share, you know, some of the ways that you're kind of encouraging, you know, kind of this transformation within your own workforce as well as the partners, etcetera and really adopting kind of almost a software first in this program kind of point of view versus, you know, I'm just wiring stuff up. >>Apparently, a lot of people like to beat me. So I mean, that in of itself was was a was a great success. But, you know, if we think we take a step back, you know, what is Cisco about as an organization? I mean, obviously, he looked back to the very early days of our vision, right? It was. It was to change the way the world, you know, worked, played, live and learn. And if you think about and you hit on this when we were you know, your discussion with with With Kun in the early days of Cove it. We really saw that play out as so much shifted from, you know, in person type of interactions to virtual interactions in the network that that our customers, our partners, our employees built over the course of the last several last three decades really help the world continue Thio to to do business for students to continue to go thio school or, you know, clinicians to connect with patients. If I think about that mission to meet program ability is just the next generation of that mission, uh, continuing to enable the world to communicate, continuing to enable customers, employees, partners to, uh, essentially leverage the network for more than just connectivity. Now the leverage it for critical insight again, If we look at some of the some of the use cases that we're seeing for social distancing and contact tracing, the network has a really important place to play there because we can pull insight from the but it isn't necessarily and out of the box type of integration. So I look at program ability and and what we're doing with debt net to give relevance to the network for those types of really critical conversations that every organization is having right now. It's a way to extrapolate its away thio full critical data so that I can make a decision and I if that decisions automated or if that decision requires some type of a manual intervention, regardless, we're still about connecting, or in this case, we're connecting insight with the people who need it most. The definite pounds we ran is really in respect for how critical this new skills that's going to be. It's not enough. Like I said, just to connect the world anymore. We need to leverage that network, the network for that critical insight. And when we dropped were created to beat the boss challenge, it was really simple. Hey, guys, I think this is important and I am going to go out, and I'm gonna achieve the certification myself because I want to continue to be very relevant. I'm gonna continue to be able to provide that insight for my customers and partners. So therefore I'm going for it. Anybody can get there before me. Maybe there's a little incentive tied to and the incentive, although it's funny, we interviewed a lot of ah, a lot of our team who achieved it Incentive with secondary. They just wanted have bragging rights like, Yeah, I beat Eric, Right, Right. >>Absolutely. No, that Z you know, put your money where your mouth is, right? If it's important than what you know, you should do it too. And you know, the whole not asking people to do what you wouldn't do yourself. So I think there's a lot of good leadership, uh, leadership lessons there as well. But I wanna extend kind of the conversation on the Koven impact. Right? Because I'm sure you've seen all the social media means you know who's driving your digital transformation, the CEO of the CMO or cove it. And we all know the answer to the question. But you know, you guys have already been dealing with kind of increased complexity around enterprise infrastructure, world in terms of cloud and public cloud and hybrid cloud and multi cloud, and people are trying to move stuff all the way around. Now suddenly had this co vid moment right in March, which is really a light switch moment. People didn't have time to plan or prepare for suddenly everybody working from home and it's not only you but your spouse and your kids and everybody else. So but now we're six months plus into this thing, and I would just love to get your perspective, you know, and kind of the change from Oh, my goodness, we have to react to the light switch moment. What do we do to make sure people can can get get what they need when they need it from where they are? But but then really moving from this is an emergency situation. Stopgap situation toe. This is going to extend for some period of time. And even when it's the acute crisis is over, you know this is going to drive. Ah, riel change in the way that people communicate in the way that people where they sit and do their job and kind of how customers are responding accordingly as the you know, kind of the narrative has changed from an emergency stop gap to this is the new normal that we really need thio to plan for. >>So I think I think you said it very well. I think anything that could be digitized any any interaction that could be driven virtually waas. And what's interesting is we, as you said. We went from that light switch moment where, and I believe the status this and I'll probably get the number wrong. But like in the United States here at the beginning, at the end of February, about 2% of the knowledge worker population was virtual, you know, working from home or in a remote work environment. And over the course of about 11 days, that number went from 2% to 70% in interesting that it worked. You know, there was a lot of hiccups along the way, and there was a lot of organizations making really quick decisions on How do I enable VPN scale of mass? How doe I, you know, leverage. You know, things like WebEx for virtual meetings in virtual connectivity much faster now that as you said that we've kind of gotten out of the fog of war or frog fog of battle organizations, we're looking at what they accomplished. And it was nothing short of Herculean and looking at this now from a transition. Thio Oh my gosh, we need to change, too. We have an opportunity to change and we're looking. We see a lot of organizations specifically around financial services, health care through the K through 20 educational environment, all looking at how can they doom or virtually for a couple of reasons? Obviously, there is a significant safety factor, and again, we're still in that we're still in the height of this pandemic. They want to make sure their employees, their customers, students patients remain safe. But second, we've found in discussions with a lot of senior I T executives and our customers that people are happier working from home. People are more productive working from home. And that again, the network that's been built over the course of the last few decades has been resilient enough to allow that to happen. And then, third, there is a potential cost savings here outside of people. The next most expensive resource that organizations are paying for is real estate. If they can shrink that real estate footprint while providing a better user experience at the locations that they're maintaining again leveraging things like location services, leveraging things like, uh, unified collaboration that's very personalized to the end users experience, they're going to do that and again they're going to save money. They're gonna have happier employees, and ultimately they're gonna make their their employees in their customers a lot safer. So we see, we believe that there is in some parts of the economy, a shift that is going to be more permanent. And some estimates put it as high as 15% of the current workforce is going to stay today in a virtual or a semi virtual working environment for the foreseeable future. >>Interesting. And I would say I'd say 15% is low, especially if you if you qualify it with, you know, part time, right? There was a great interview were doing and, you know, talk about working from home. He used to work from home as the exception, right? Because the cable person was coming or you get a new washing machine or something, where now that's probably get, you know, in many cases will shift to the other where I'm generally gonna work from home unless you know somebody's in town or have an important meeting or there's some special collaboration. Uh, that drives me to be in. But, you know, I wanna go back to Yukun and and really doubled down on. You know, I think most people spend too much time focusing, especially. We'll just say within the virtual events base where we play on the things you can't do virtually. We can't meet in the hall. We can't grab a quick coffee to drink instead of focusing on the positive things like we're accomplishing right here. You're in Belgium, right? Eric is in Ohio, were in California. Um, and you know, we didn't take three days to travel and and check into a hotel and and all that stuff to get together for this period of time. So there's a lot of stuff that digital enables. And I think, you know, people need to focus more on that versus continuing to focus on the two or three things that that it doesn't replace, and it doesn't replace those. So let's just get that off the table and move on with our lives because those are coming back anytime soon. >>No, totally. I think it's the balance of those things. It's guarding the fact that you're not necessarily working for home. I think the trick there is you could be sleeping at the office, but I think the positives airway way more out spoken. I you know, I look at myself I got much more exercise time in these last couple of months than I usually do because you don't travel. You don't have the jet lag and the connection. And then you talked about those face to face moments. I think a lot of people are, in a way, wanting to go back to the office part time, as Eric also explained. But a lot of it you could do virtually. We have virtual coffees with team or, you know, even here in Belgium are are local. General manager has, ah, virtual aperitif. Every Friday obviously skipped the one this week. But you know, there's there's ways to be very creative with the technology and the quality of the technology that the network enables, Um, you know, to to get the basketball world right, >>So I just we're gonna wrap the segment. I wanna give you guys both the last word. You both Francisco for a while and you know, Susie, we and the team on Definite has really grown this thing. I think we were there at the very beginning couple of 456 years ago. I can't keep track of time anymore, but you know, it's really really grown. And, you know, the timing is terrific to get into this more software defined world, which is where we are. I wonder if you could just, you know, kind of share a couple of thoughts is, you know, with a little bit of perspective. And you know what you're excited about today and kind of what you see coming down the road. Since you guys have been there for a while, you've been in the space. Uh, let's start with Yukun. >>Okay? I think the possibility it creates, I think, really program ability, software defined is really about the art of the possible. It's what you can dream up and then go code Eric talked about the relevance of it and how it maximizes that relevance. And a customer base is, um, you know, and then it is the evolution off the teams in terms of the creativity that they can bring to it. We're seeing really people dive into that in customers, um, co creating with us on. I think that's where we're going in terms of like the evolution off the value proposition there in terms of what technology can provide, but also how it impacts people as we discussed and and redefines process. >>I love that the art of the possible, which is a lot harder to execute in, uh, hardware than software certainly takes a lot longer. >>America, I >>love to get your thoughts. >>Absolutely. So I started my career in Cisco turning, putting I P phones onto the network. And back then, you know, it was, you know, 1 4002 when three idea of putting telephones onto the network was such a of just such an objectionable idea. And so many purists were telling us all the reasons it wouldn't work. Now, if we go forward again 19 years, the idea of not having them plugging into the network is a ridiculous idea. So we have a We're looking at an inflection point in this industry, and it's really it's not about programming is not necessarily about programming. It's about doing it smarter. It's about being more efficient. It's about driving automation. But again, it's about unlocking the value of what the network is. We've moved so far past what you know, just connectivity. The network touches everything and is more workload. Moves to the cloud is more workload moves to things like containers. The network is the really the only common element that ties all of these things together. The network needs to take its rightful place, uh, in the in the i t. Lexicon as being that critical for that critical insight provider for for how users are interacting with the network. How users air interacting with applications, how applications are interacting with one another. Program ability is a way to do that more efficiently with greater, greater degree of certainty, with much greater relevance into the overall delivery of I t services and digitization. So to me, I think we're gonna look back 20 years from now, probably even 10 and say, Man, we used to configure things manually. What was that like? I think I think really, this is This is the future, and I think we want to be aligned with where we're going versus where we've been. >>Well, coun Eric. Thank you for sharing your perspective. You know, it's it's really nice to have, you know, some historical reference on. It's also nice to be living in a new age where you can you can, you know, stay at the same company and and still refresh. You know, new challenges, new opportunities and grow this thing because a zoo said I remember those i p first i p phone days and I thought, Well, Ma Bell must be happy because the old Mother's Day problem is finally solved when we don't have to have a >>dedicated connection >>between every mother and every child in the middle of May. So good news. So thank you very much for sharing your, uh, your insights and really, really enjoyed the conversation. >>Thank you. >>Yeah. All >>right. He's kun. He was Eric. I'm Jeff. You're watching the Cube for continuing coverage of Cisco Definite Connect. Thanks for watching. We'll see you next time.
SUMMARY :
automation with definite brought to you by Cisco. You're ready, Jeff Freak here with the Cube coming to you from our Palo Alto studios with ongoing And joining him is Eric Nappy is the VP of systems systems Engineering. Good to be here. and the only time you hear about him was when the flag is thrown. the customers on how you know the role of I t. Has changed entirely So you know, the focus and really the emphasis and where the opportunity to differentiate And the best thing is jump in, you know, dip your toe in the water, but continue to evolve Oh, by the way, you need to bake security in at every single level of the application stack. of devices by the you know it's estimated By the end of this year, there's gonna be about 27 And I think you know, you talk about 3.7 of devices per person. And it's gonna, you know, make the role of the network the connectivity of it all, and the security within that And I just thought it was really cute the way that you clearly got people motivated because there's posts all over It was to change the way the world, you know, as the you know, kind of the narrative has changed from an emergency stop gap to this is the new about 2% of the knowledge worker population was virtual, you know, working from home or in a remote And I think, you know, people need to focus more on that I you know, I look at myself I got much more exercise time in these And, you know, the timing is terrific to get And a customer base is, um, you know, and then it is the evolution off I love that the art of the possible, which is a lot harder to execute in, uh, hardware than software And back then, you know, it was, you know, 1 4002 when It's also nice to be living in a new age where you can So thank you very much for sharing your, uh, your insights and really, really enjoyed the conversation. We'll see you next time.
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Suzie Wee, Mandy Whaley, and Eric Thiel V2
>>from around the globe. It's the Cube presenting accelerating automation with definite brought to you by Cisco. >>Hello and welcome to the Cube. I'm John for a year host. We've got a great conversation virtual event, accelerating automation with definite Cisco. Definite. And of course, we got the Cisco Brain Trust here. Cube alumni Suzy we Vice President, senior Vice President GM and also CTO of Cisco. Definite and ecosystem Success C X, All that great stuff. Many Wadley Who's the director? Senior director of definite certifications. Eric Field, director of developer advocacy. Susie Mandy. Eric, Great to see you. Thanks for coming on. >>Great to see you >>down. So we're not in person. We >>don't Can't be at the definite zone. We can't be on site doing definite created All the great stuff we've been doing in the past three years were virtual the cube Virtual. Thanks for coming on. Uh, Susie, I gotta ask you because you know, we've been talking years ago when you started this mission and just the succession had has been awesome. But definite create has brought on a whole nother connective tissue to the definite community. This is what this ties into the theme of accelerating automation with definite because you said to me, I think four years ago everything should be a service or X a s is it's called and automation plays a critical role. Um, could you please share your vision? Because this is really important. And still only 5 to 10% of the enterprises have containerized things. So there's a huge growth curve coming with developing and program ability. What's your What's your vision? >>Yeah, absolutely. I mean, what we know is that is, more and more businesses are coming online is I mean, they're all online, But is there growing into the cloud? Is their growing in new areas as we're dealing with security is everyone's dealing with the pandemic. There's so many things going on. But what happens is there's an infrastructure that all of this is built on and that infrastructure has networking. It has security. It has all of your compute and everything that's in there. And what matters is how can you take a business application and tie it to that infrastructure. How can you take, you know, customer data? How can you take business applications? How can you connect up the world securely and then be ableto really satisfy everything that businesses need. And in order to do that, you know, the whole new tool that we've always talked about is that the network is programmable, the infrastructure is programmable, and you don't need just acts writing on top. But now they get to use all of that power of the infrastructure to perform even better. And in order to get there, what you need to do is automate everything. You can't configure networks manually. You can't be manually figuring out policies, but you want to use that agile infrastructure in which you can really use automation. You can rise to a higher level business processes and tie all of that up and down the staff by leveraging automation. >>You remember a few years ago when definite create first started, I interviewed Todd Nightingale and we're talking about Muraki. You know, not to get in the weeds, but you know, switches and hubs and wireless. But if you look at what we were talking about, then this is kind of what's going on now. And we were just recently, I think our last physical event was Cisco um Europe in Barcelona before all the cove it hit and you had the massive cloud surgeon scale happening going on right when the pandemic hit. And even now, more than ever, the cloud scale the modern APS. The momentum hasn't stopped because there's more pressure now to continue addressing Mawr innovation at scale. Because the pressure to do that because >>the stay alive get >>your thoughts on, um, what's going on in your world? Because you were there in person. Now we're six months in scale is huge. >>We are, Yeah, absolutely. And what happened is as all of our customers as businesses around the world as we ourselves all dealt with, How do we run a business from home? You know, how do we keep people safe? How do we keep people at home and how do we work? And then it turns out, you know, business keeps rolling, but we've had to automate even more because >>you >>have to go home and then figure out how from home can I make sure that my I t infrastructure is automated out from home? Can I make sure that every employee is out there in working safely and securely? You know, things like call center workers, which had to go into physical locations and being kind of, you know, just, you know, blocked off rooms to really be secure with their company's information. They had to work from home. So we had to extend business applications to people's homes in countries like, you know, well around the world. But also in India, where it was actually not, you know, not they wouldn't let They didn't have rules toe let people work from home in these areas. So then what we had to do was automate everything and make sure that we could administer. You know, all of our customers could administer these systems from home, so that puts extra stress on automation. It puts extra stress on our customers digital transformation. And it just forced them toe, you know, automate digitally transform quicker. And they had to because you couldn't just go into a server room and tweak your servers. You have to figure out how to automate all of that. >>You know, one of them >>were still there, all in that environment today. >>You know, one of the hottest trends before the pandemic was observe ability, uh, kubernetes serve micro services. So those things again. All Dev ups. And you know, if you guys got some acquisitions, you thought about 1000 eyes. Um, you got a new one you just bought recently Port shift to raise the game in security, Cuban, All these micro services, So observe, ability, superhot. But then people go work at home, as you mentioned. How do you think? Observe, What do you observing? The network is under huge pressure. I mean, it's crashing on. People zooms and WebEx is and education, huge amount of network pressure. How are people adapting to this in the upside? How are you guys looking at the what's being programmed? What are some of the things that you're seeing with use cases around this program? Ability, challenge and observe ability, challenges? It's a huge deal. >>Yeah, absolutely. And, you know, going back to Todd Nightingale, right? You know, back when we talked to Todd before he had Muraki and he had designed this simplicity, this ease of use, this cloud managed, you know, doing everything from one central place. And now he has This goes entire enterprise and cloud business. So he is now applying that at that Bigger Attn. Bigger scale. Francisco and for our customers. And he is building in the observe ability and the dashboards and the automation of the A P. I s and all of it. But when we take a look at what our customers needed is again, they had to build it all in, um, they had to build in. And what happened was how your network was doing, how secure your infrastructure was, how well you could enable people toe work from home and how well you could reach customers. All of that used to be a nightie conversation. It became a CEO and a board level conversation. So all of a sudden CEOs were actually, you know, calling on the heads of I t and the CEO and saying, You know, how is our VPN connectivity? Is everybody working from home? How many people are, you know, connected and ableto work and watch their productivity? Eso All of a sudden, all these things that were really infrastructure I t stuff became a board level conversation and you know, once again, at first everybody was panicked and just figuring out how to get people working. But now what we've seen in all of our customers is that they're now building in automation, additional transformation and these architectures, and that gives them a chance to build in that observe ability. You know, looking for those events. The dashboards, you know? So it really has been fantastic to see what our customers are doing and what our partners air doing to really rise to that next level. >>Susan, I know you gotta go, but real quick, um, describe what? Accelerating automation with definite means. >>Well, you've been fault. You know, we've been working together on definite in the vision of the infrastructure program ability and everything for quite some time. And the thing that's really happened is yes, you need to automate, but yes, it takes people to do that. And you need the right skill sets in the program ability. So a networker can't be a networker. A networker has to be a network automation developer. And so it is about people. And it is about bringing infrastructure expertise together with software expertise and letting people run. Things are definite. Community has risen to this challenge. People have jumped in. They've gotten their certifications. We have thousands of people getting certified. You know, we have you know, Cisco getting certified. We have individuals. We have partners, you know, They're just really rising to the occasion. So accelerate accelerating automation while it is about going digital. It's also about people rising to the level of, you know, being able to put infrastructure and software expertise together to enable this next chapter of business applications of cloud directed businesses and cloud growth. So it actually is about people, Justus, much as it is about automation and technology. >>And we got definite create right around the corner virtual. Unfortunately, being personal will be virtual Susie. Thank you for your time. We're gonna dig into those people challenges with Mandy and Eric. Thank you for coming on. I know you got to go, but stay with us. We're gonna dig in with Mandy and Eric. Thanks. >>Thank you so much. Thank you. Thanks, John. Okay. >>Mandy, you heard Susie is about people, and one of the things that's close to your heart you've been driving is a senior director of definite certifications. Um is getting people leveled up? I mean, the demand for skills cybersecurity, network program, ability, automation, network design solution, architect cloud multi cloud design thes are new skills that are needed. Can you give us the update on what you're doing to help people get into the acceleration of automation game? >>Oh, yes, absolutely. The you know what we've been seeing is a lot of those business drivers that Susie was mentioning those air. What's accelerating? A lot of the technology changes, and that's creating new job roles or new needs on existing job roles where they need new skills. We are seeing, uh, customers, partners, people in our community really starting to look at, you know, things like Dev SEC ops engineer, network Automation engineer, network automation developer, which sues you mentioned and looking at how these fit into their organization, the problems that they solve in their organization. And then how do people build the skills to be able to take on these new job roles or add that job role to their current, um, scope and broaden out and take on new challenges? >>Eric, I want to go to you for a quick second on this, um uh, piece of getting the certifications. Um, first, before you get started, describe what your role is. Director of developer advocacy, because that's always changing and evolving what's the state of it now? Because with Cove and people are working at home, they have more time to contact, switch and get some certifications and that they can code more. What's your >>What's your role? Absolutely So it's interesting. It definitely is changing a lot. A lot of our historically a lot of focus for my team has been on those outward events. So going to the definite creates the Cisco lives and helping the community connect and help share technical information with them, doing hands on workshops and really getting people into. How do you really start solving these problems? Eso that's had to pivot quite a bit. Obviously, Sisco live us. We pivoted very quickly to a virtual event when when conditions changed and we're able to actually connect, as we found out with a much larger audience. So you know, as opposed to in person where you're bound by the parameters of you know how big the convention center is. We were actually able to reach a worldwide audience with are definite day that was kind of attached onto Sisco Live, and we got great feedback from the audience that now we're actually able to get that same enablement out to so many more people that otherwise might not have been able to make it. But to your broader question of you know what my team does. So that's one piece of it is is getting that information out to the community. So as part of that, there's a lot of other things we do as well. We were always helping out build new sandboxes, new learning labs, things like that that they can come and get whenever they're looking for it out on the definite site. And then my team also looks after communities such as the Cisco Learning Network, where there's there's a huge community that has historically been there to support people working on their Cisco certifications. We've seen a huge shift now in that group that all of the people that have been there for years are now looking at the definite certifications and helping other people that are trying to get on board with program ability. They're taking a lot of those same community enablement skills and propping up community with, you know, helping answer questions, helping provide content. They move now into the definite spaces well and are helping people with that sort of certifications. So it's great seeing the community come along and really see that >>I gotta ask you on the trends around automation. What skills and what developer patterns are you seeing with automation? Are Is there anything in particular? Obviously, network automation been around for a long time. Cisco's been leader in that. But as you move up, the staff has modern applications or building. Do you see any patterns or trends around what is accelerating automation? What people learning? >>Yeah, absolutely. So you mentioned observe ability was big before Cove it and we actually really saw that amplified during co vid. So a lot of people have come to us looking for insights. How can I get that better observe ability now that we needed? Well, we're virtual eso. That's actually been a huge uptick, and we've seen a lot of people that weren't necessarily out looking for things before that air. Now, figuring out how can I do this at scale? I think one good example that Susie was talking about the VPN example, and we actually had a number of SCS in the Cisco community that had customers dealing with that very thing where they very quickly had to ramp up and one in particular actually wrote a bunch of automation to go out and measure all of the different parameters that I T departments might care about about their firewalls, things that you didn't normally look at. The old days you would size your firewalls based on, you know, assuming a certain number of people working from home. And when that number went to 100% things like licenses started coming into play where they need to make sure they had the right capacity in their platforms that they weren't necessarily designed for. So one of the essays actually wrote a bunch of code to go out, use them open source, tooling to monitor and alert on these things, and then published it so the whole community code could go out and get a copy of it. Try it out in their own environment. And we saw a lot of interest around that and >>trying >>to figure out Okay, now I could take that. I can adapt into what I need to see for my observe ability. >>That's great, Mandy, I want to get your thoughts on this, too, because as automation continues to scale. Um, it's gonna be a focus. People are at home. And you guys had a lot of content online for you. Recorded every session that in the definite zone learning is going on sometimes literally and non linearly. You've got the certifications, which is great. That's key. Great success there. People are interested. But what other learnings are you seeing? What are people, um, doing? What's the top top trends? >>Yeah. So what we're seeing is like you said, people are at home, they've got time, they want toe advance, their skill set. And just like any kind of learning, people want choice. They wanna be able to choose which matches their time that's available and their learning style. So we're seeing some people who want to dive into full online study groups with mentors leading them through a study plan. On we have two new expert lead study groups like that. We're also seeing whole teams at different companies who want to do an immersive learning experience together with projects and office hours and things like that. And we have a new offer that we've been putting together for people who want those kind of team experiences called Automation Boot Camp. And then we're also seeing individual who want to be able to, you know, dive into a topic, do a hands on lab, gets, um, skills, go to the rest of the day of do their work and then come back the next day. And so we have really modular, self driven hands on learning through the Definite Fundamentals course, which is available through DEV. Net. And then there's also people who are saying, I just want to use the technology. I like Thio experiment and then go, you know, read the instructions, read the manual, do the deeper learning. And so they're They're spending a lot of time in our definite sandbox, trying out different technologies. Cisco Technologies with open source technologies, getting hands on and building things, and three areas where we're seeing a lot of interest in specific technologies. One is around SD wan. There's a huge interest in people Skilling up there because of all the reasons that we've been talking about. Security is a focus area where people are dealing with new scale, new kinds of threats, having to deal with them in new ways and then automating their data center using infrastructure as code type principles. So those were three areas where we're seeing a lot of interest and you'll be hearing more about that at definite create. >>Awesome Eric and man, if you guys can wrap up the accelerated automated with definite package and virtual event here, um, and also t up definite create because definite create has been a very kind of grassroots, organically building momentum over the years. Again, it's super important because it's now the app world coming together with networking, you know, end to end program ability. And with everything is a service that you guys were doing everything with a piece. Um Onley can imagine the enablement that's gonna enable create Can >>you hear the >>memory real quick on accelerating automation with definite and TF definite create. Mandy will start with you. >>Yes, I'll go first, and then Eric can close this out. Um, so just like we've been talking about with you at every definite event over the past years, you know, Devon, it's bringing a p I s across our whole portfolio and up and down the stack and accelerating automation with definite. Suzy mentioned the people aspect of that the people Skilling up and how that transformed team transforms teams. And I think that it's all connected in how businesses are being pushed on their transformation because of current events. That's also a great opportunity for people to advance their careers and take advantage of some of that quickly changing landscape. And so would I think about accelerating automation with definite. It's about the definite community. It's about people getting those new skills and all the creativity and problem solving that will be unleashed by that community with those new skills. >>Eric, take us home. He accelerate automation. Definite and definite create a lot of developer action going on cloud native right now, your thoughts? >>Absolutely. I I think it's exciting. I mentioned the transition to virtual for definite day this year for Cisco Live, and we're seeing we're able to leverage it even further with create this year. So whereas it used to be, you know, confined by the walls that we were within for the event. Now we're actually able to do things like we're adding a start now track for people that I want to be there. They want to be a developer. Network automation developer, for instance, We've now got a track just for them where they could get started and start learning some of the skills they'll need, even if some of the other technical sessions were a little bit deeper than what they were ready for. Eso. I love that we're able to bring that together with the experience community that we usually do from across the industry, bringing us all kinds of innovative talks, talking about ways that they're leveraging technology, leveraging the cloud to do new and interesting things to solve their business challenges. So I'm really excited to bring that whole mixed together as well as getting some of our business units together to and talk straight from their engineering departments. What are they doing? What are they seeing? What are they thinking about when they're building new AP eyes into their platforms? What are the what problems are they hoping that customers will be able to solve with them? So I think together, seeing all of that and then bringing the community together from all of our usual channels. So, like I said, Cisco Learning Network, we've got a ton of community coming together, sharing their ideas and helping each other grow those skills. I see nothing but acceleration ahead of us for automation. >>Awesome. Thanks so much. God, man, can >>I add one had >>one more thing. >>Yeah, I was just going to say the other really exciting thing about create this year with the virtual nature of it is that it's happening in three regions. And, you know, we're so excited to see the people joining from all the different regions. And, uh, content and speakers and the region stepping upto have things personalized to their area to their community. And so that's a whole new experience for definite create that's going to be fantastic this year. >>You know, that's what God is going to close out and just put the final bow on that by saying that you guys have always been successful with great content focused on the people in the community. I think now, during with this virtual definite virtual definite create virtual the cube virtual, I think we're learning new things. People working in teams and groups on sharing content. We're gonna learn new things. We're gonna try new things, and ultimately people will rise up and will be resilient. I think when you have this kind of opportunity, it's really fun. And whoa, we'll ride the wave with you guys. So thank you so much for taking the time to come on. The Cuban talk about your awesome accelerate automation and definitely looking forward to it. Thank you. >>Thank you so much. >>Happy to be here. >>Okay, I'm John for the Cube. Virtual here in Palo Alto studios doing the remote content amendment Virtual until we're face to face. Thank you so much for watching. And we'll see you at definite create. Thanks for watching.
SUMMARY :
automation with definite brought to you by Cisco. Great to see you. So we're not in person. of accelerating automation with definite because you said to me, I think four years ago And in order to do that, you know, the whole new tool that we've always talked about is that the network You know, not to get in the weeds, but you know, switches and hubs and wireless. Because you were there in person. And then it turns out, you know, business keeps rolling, but we've had to automate even more because And they had to because you couldn't just go into a server room and tweak your servers. And you know, if you guys got some acquisitions, you thought about 1000 eyes. So all of a sudden CEOs were actually, you know, calling on the heads of I t and the CEO and Susan, I know you gotta go, but real quick, um, describe what? to the level of, you know, being able to put infrastructure and software expertise together to I know you got to go, but stay with us. Thank you so much. Mandy, you heard Susie is about people, and one of the things that's close to your heart partners, people in our community really starting to look at, you know, things like Dev SEC Eric, I want to go to you for a quick second on this, um uh, piece of getting the certifications. So you know, as opposed to in person where you're bound by the parameters of you know how big the convention center I gotta ask you on the trends around automation. that I T departments might care about about their firewalls, things that you didn't normally look at. I can adapt into what I need to see for my observe ability. And you guys had a lot of content online for And then we're also seeing individual who want to be able to, you know, dive into a topic, together with networking, you know, end to end program ability. Mandy will start with you. with you at every definite event over the past years, you know, Devon, it's bringing a p I s across our Definite and definite create a lot of developer So whereas it used to be, you know, confined by the walls that we were within for the event. God, man, can And, you know, we're so excited to see the You know, that's what God is going to close out and just put the final bow on that by saying that you guys And we'll see you at definite create.
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>> Narrator: From around the globe, it's theCUBE. Presenting Accelerating Automation with DevNet. Brought to you by Cisco. >> Hello and welcome to theCUBE. I'm John Furrier, your host. We've got a great conversation and a virtual event, Accelerating Automation with DevNet , Cisco DevNet. And of course we got the Cisco brain trust here. Cube alumni, Susie Wee, Vice President, Senior Vice President, GM, and also CTO of Cisco DevNet and Ecosystem Success CX, all that great stuff. Mandy Whaley, who's the Director, Senior Director of DevNet Certifications, And Eric Thiel, Director of Developer Advocacy, Susie, Mandy, Eric, great to see you. Thanks for coming on. >> Great to see you, John. >> So we're not in person >> It's great to be here. >> We don't, can't be at the DevNet Zone. We can't be on site doing DevNet Create, all the great stuff we've been doing over the past few years. We're virtual, theCUBE virtual. Thanks for coming on. Susie, I got to ask you because you know, we've been talking years ago when you started this mission and just the success you had has been awesome, but DevNet Create has brought on a whole nother connective tissue to the DevNet community. This ties into the theme of accelerating automation with DevNet, because you said to me, I think four years ago, everything should be a service or XaaS as it's called (Susie laughs) and automation plays a critical role. Could you please share your vision because this is really important and still only five to 10% of the enterprises have containerized things. So there's a huge growth curve coming with developing and programmability. What's your vision? >> Yeah, absolutely. I mean, what we know is that as more and more businesses are coming online as, well I mean, they're all online, but as they're growing into the cloud, as they're growing in new areas, as we're dealing with security, as everyone's dealing with the pandemic, there's so many things going on. But what happens is, there's an infrastructure that all of this is built on and that infrastructure has networking, it has security, it has all of your compute and everything that's in there. And what matters is how can you take a business application and tie it to that infrastructure? How can you take, you know, customer data? How can you take business applications? How can you connect up the world securely and then be able to, you know, really satisfy everything that businesses need? And in order to do that, you know, the whole new tool that we've always talked about is that the network is programmable. The infrastructure is programmable, and you don't need just apps riding on top, but now they get to use all of that power of the infrastructure to perform even better. And in order to get there, what you need to do is automate everything. You can't configure networks manually. You can't be manually figuring out policies, but you want to use that agile infrastructure in which you can really use automation, you can rise to higher level business processes and tie all of that up and down the stack by leveraging automation. >> You know, I remember a few years ago when DevNet Create first started, I interviewed Todd Nightingale, and we were talking about Meraki, you know, not to get in the weeds about you know, switches and hubs and wireless. But if you look at what we were talking about then, this is kind of what's going on now. And we were just recently, I think our last physical event was at Cisco Europe in Barcelona before all the COVID hit. And you had >> Susie: Yeah. >> The massive cloud surge and scale happening going on, right when the pandemic hit. And even now more than ever the cloud scale, the modern apps, the momentum hasn't stopped because there's more pressure now to continue addressing more innovation at scale because the pressure to do that, because the businesses need to stay alive. >> Absolutely, yeah. >> I just want to get your thoughts on what's going on in your world, because you were there in person. Now we're six months in, scale is huge. >> We are. Yeah, absolutely. And what happened is as all of our customers, as businesses around the world, as we ourselves all dealt with, how do we run a business from home? You know, how do we keep people safe? How do we keep people at home and how do we work? And then it turns out, you know, business keeps rolling, but we've had to automate even more because you have to go home and then figure out how from home can I make sure that my IT infrastructure is automated? How from home can I make sure that every employee is out there and working safely and securely? You know, things like call center workers, which had to go into physical locations and be in kind of, you know, just, you know, blocked off rooms to really be secure with their company's information. They had to work from home. So we had to extend business applications to people's homes in countries like, you know, well around the world, but also in India where it was actually not, you know, not, they didn't have rules to let people work from home in these areas. So then what we had to do was automate everything and make sure that we could administer, you know, all of our customers could administer these systems from home. So that put extra stress on automation. It put extra stress on our customer's digital transformation and it just forced them to, you know, automate digitally transform quicker. And they had to, because you couldn't just go into a server room and tweak your servers, you had to figure out how to automate all of that. And we're still in that environment today. >> You know one of the hottest trends before the pandemic was observability, Kubernetes microservices. So those things, again, all DevOps and, you know, you guys got some acquisitions, you've bought ThousandEyes, you got a new one. You just bought recently PortShift to raise the game in security, Kuber and all these microservices. So observability super hot, but then people go work at home as you mentioned. How do you (chuckles) >> Yeah What are you observing? The network is under a huge pressure. I mean, it's crashing on people's Zooms and Web Ex's and education, huge amount of network pressure. How are people adapting to this in the app side? How are you guys looking at the, what's being programmed? What are some of the things that you're seeing with use cases around this programmability challenge and observability challenge that's such a huge deal? >> Yeah, absolutely. And you know, going back to Todd Nightingale, right? You know, back when we talked to Todd before, he had Meraki and he had designed this simplicity, this ease of use, this cloud managed, you know, doing everything from one central place. And now he has Cisco's entire enterprise and cloud business. So he is now applying that at that bigger, at that bigger scale for Cisco and for our customers. And he is building in the observability and the dashboards and the automation and the APIs into all of it. But when we take a look at what our customers needed is again, they had to build it all in. They had to build in. And what happened was how your network was doing, how secure your infrastructure was, how well you could enable people to work from home and how well you could reach customers. All of that used to be an IT conversation. It became a CEO and a board-level conversation. So all of a sudden, CEOs were actually, you know, calling on the Heads of IT and the CIO and saying, you know, "How's our VPN connectivity? Is everybody working from home? How many people are connected and able to work and what's their productivity?" So all of a sudden, all these things that were really infrastructure IT stuff became a board level conversation and, you know, once again, at first everybody was panicked and just figuring out how to get people working, but now what we've seen in all of our customers is that they are now building in automation and digital transformation and these architectures, and that gives them a chance to build in that observability, you know, looking for those events, the dashboards, you know, so it really has been fantastic to see what our customers are doing and what our partners are doing to really rise to that next level. >> Susie, I know you got to go, but real quick, describe what accelerating automation with DevNet means. >> (giggles)Well, you've been, you know, we've been working together on DevNet and the vision of the infrastructure programmability and everything for quite some time and the thing that's really happened is yes, you need to automate, but yes, it takes people to do that and you need the right skill sets and the programmability. So a networker can't be a networker. A networker has to be a network automation developer. And so it is about people and it is about bringing infrastructure expertise together with software expertise and letting people run things. Our DevNet community has risen to this challenge. People have jumped in, they've gotten their certifications. We have thousands of people getting certified. You know, we have, you know, Cisco getting certified. We have individuals, we have partners, you know, they're just really rising to the occasion. So accelerating automation, while it is about going digital. It's also about people rising to the level of, you know, being able to put infrastructure and software expertise together to enable this next chapter of business applications, of, you know, cloud directed businesses and cloud growth. So it actually is about people, just as much as it is about automation and technology. >> And we got DevNet Create right around the corner, Virtual, unfortunately, won't be in person, but will be virtual. Susie, thank you for your time. We're going to dig into those people challenges with Mandy and Eric. Thank you for coming on. I know you've got to go, but stay with us. We're going to dig in with Mandy and Eric. Thanks. >> Thank you so much. Have fun. >> Thank you. >> Thanks John. >> Okay. Mandy, you heard Susie, it's about people. And one of the things that's close to your heart, you've been driving as Senior Director of DevNet Certifications, is getting people leveled up. I mean the demand for skills, cybersecurity, network programmability, automation, network design, solution architect, cloud, multi-cloud design. These are new skills that are needed. Can you give us the update on what you're doing to help people get into the acceleration of automation game? >> Oh yes, absolutely. You know, what we've been seeing is a lot of those business drivers, that Susie was mentioning. Those are what's accelerating a lot of the technology changes and that's creating new job roles or new needs on existing job roles where they need new skills. We are seeing customers, partners, people in our community really starting to look at, you know, things like DevSecOps engineer, network automation engineer, network automation developer, which Susie mentioned, and looking at how these fit into their organization, the problems that they solve in their organization. And then how do people build the skills to be able to take on these new job roles or add that job role to their current scope and broaden out and take on new challenges. >> Eric, I want to go to you for a quick second on this piece of getting the certifications. First, before we get started, describe what your role is as Director of Developer Advocacy, because that's always changing and evolving. What's the state of it now because with COVID people are working at home, they have more time to contact Switch, and get some certifications and yet they can code more. What's your role? >> Absolutely. So it's interesting. It definitely is changing a lot. A lot of our, historically a lot of focus for my team has been on those outward events. So going to the DevNet Creates, the Cisco Lives and helping the community connect and to help share technical information with them, doing hands on workshops and really getting people into how do you really start solving these problems? So that's had to pivot quite a bit. Obviously Cisco Live US, we pivoted very quickly to a virtual event when conditions changed. And we're able to actually connect as we found out with a much larger audience. So, you know, as opposed to in person where you're bound by the parameters of, you know, how big the convention center is, we were actually able to reach a worldwide audience with our DevNet Day that was kind of attached onto Cisco Live. And we got great feedback from the audience that now we were actually able to get that same enablement out to so many more people that otherwise might not have been able to make it, but to your broader question of, you know, what my team does. So that's one piece of it is getting that information out to the community. So as part of that, there's a lot of other things we do as well. We are always helping out build new sandboxes, new learning labs, things like that, that they can come and get whenever they're looking for it out on the DevNet site. And then my team also looks after communities, such as the Cisco Learning Network where there's a huge community that has historically been there to support people working on their Cisco certifications. We've seen a huge shift now in that group, that all of the people that have been there for years are now looking at the DevNet certifications and helping other people that are trying to get onboard with programmability. They're taking a lot of those same community enablement skills and propping up the community with helping you answer questions, helping provide content. They've moved now into the DevNet space as well, and are helping people with that set of certifications. So it's great seeing the community come along and really see that. >> I got to ask you on the trends around automation, what skills and what developer patterns are you seeing with automation? Is there anything in particular, obviously network automation has been around for a long time. Cisco has been leader in that, but as you move up the stack as modern applications are building, do you see any patterns or trends around what is accelerating automation? What are people learning? >> Yeah, absolutely. So you mentioned observability was big before COVID and we actually really saw that amplified during COVID. So a lot of people have come to us looking for insights. How can I get that better observability now that we need it while we're virtual. So that's actually been a huge uptick and we've seen a lot of people that weren't necessarily out looking for things before that are now figuring out' how can I do this at scale? And I think one good example that Susie was talking about the VPN example. And we actually had a number of SEs in the Cisco community that had customers dealing with that very thing where they very quickly had to ramp up. And one in particular actually wrote a bunch of automation to go out and measure all of the different parameters that IT departments might care about, about their firewalls, things that you didn't normally look at in the old days. You would size your firewalls based on, you know, assuming a certain number of people working from home. And when that number went to 100%, things like licenses started coming into play, where they needed to make sure they have the right capacity in their platforms that they weren't necessarily designed for. So one of the SEs actually wrote a bunch of code to go out, use some open source tooling to monitor and alert on these things and then published it, so the whole community could go out and get a copy of it, try it out in their own environment. And we saw a lot of interest around that in trying to figure out, okay, now I can take that and I can adapt it to what I need to see for my observability. >> That's great. Mandy, I want to get your thoughts on this too, because as automation continues to scale, it's going to be a focus and people are at home and you guys had a lot of content online for you recorded every session in the DevNet Zone. Learning's going on, sometimes linearly and non linearly. You got the certifications, which is great. That's key, great success there. People are interested, but what other learnings are you seeing? What are people doing? What's the top top trends? >> Yeah. So what we're seeing is like you said, people are at home, they've got time. They want to advance their skillset. And just like any kind of learning, people want choice they want to be able to choose what matches their time that's available and their learning style. So we're seeing some people who want to dive into full online study groups with mentors leading them through a study plan. And we have two new expert-led study groups like that. We're also seeing whole teams at different companies who want to do an immersive learning experience together with projects and office hours and things like that. And we have a new offer that we've been putting together for people who want those kinds of team experiences called Automation Bootcamp. And then we're also seeing individuals who want to be able to, you know, dive into a topic, do a hands-on lab, get some skills, go to the rest of the day of do their work and then come back the next day. And so we have really modular self-driven hands-on learning through the DevNet Fundamentals course, which is available through DevNet. And then there's also people who are saying, "I just want to use the technology. "I like to experiment and then go, you know, "read the instructions, read the manual, "do the deeper learning." And so they're spending a lot of time in our DevNet sandbox, trying out different technologies, Cisco technologies with open source technologies, getting hands-on and building things. And three areas where we're seeing a lot of interest in specific technologies. One is around SD-WAN. There's a huge interest in people skilling up there because of all the reasons that we've been talking about. Security is a focus area where people are dealing with new scale, new kinds of threats, having to deal with them in new ways. and then automating their data center using infrastructure as code type principles. So those are three areas where we're seeing a lot of interest and you'll be hearing some more about that at DevNet Create. >> Awesome. Eric and Mandy, if you guys can wrap up this Accelerating Automation with DevNet package and virtual event here and also tee up DevNet Create because DevNet Create has been a very kind of grassroots, organically building momentum over the years. And again, it's super important cause it's now the app world coming together with networking, you know, end to end programmability and with everything as a service that you guys are doing, everything with APIs, I only can imagine the enablement that's going to create. >> Mandy: Yeah >> Can you share the summary real quick on Accelerating Automation with DevNet and tee up DevNet Create. Mandy, we'll start with you. >> Yes, I'll go first and then Eric can close this out. So just like we've been talking about with you at every DevNet event over the past years, you know, DevNet's bringing APIs across our whole portfolio, and up and down the stack and Accelerating Automation with DevNet , Susie mentioned the people aspect of that. The people skilling up and how that transforms teams, And I think that it's all connected in how businesses are being pushed on their transformation because of current events. That's also a great opportunity for people to advance their careers and take advantage of some of that quickly changing landscape. And so what I think about Accelerating Automation with DevNet, it's about the DevNet community. It's about people getting those new skills and all the creativity and problem solving that will be unleashed by that community with those new skills. >> Eric, take us home here, Accelerating Automation with DevNet and DevNet Create, a lot of developer action going on in Cloud Native right now, your thoughts. >> Absolutely. I think it's exciting. I mentioned the transition to virtual for DevNet Day this year, for Cisco Live and we're seeing, we're able to leverage it even further with Create this year. So, whereas it used to be, you know, confined by the walls that we were within for the event. Now we're actually able to do things like we're adding the Start Now track for people that want to be there. They want to be a developer, a network automation developer for instance, we've now got a track just for them where they can get started and start learning some of the skills they'll need, even if some of the other technical sessions were a little bit deeper than what they were ready for. So I love that we're able to bring that together with the experienced community that we usually do from across the industry bringing us all kinds of innovative talks, talking about ways that they're leveraging technology, leveraging the cloud to do new and interesting things to solve their business challenges. So I'm really excited to bring that whole mix together, as well as getting some of our business units together too and talk straight from their engineering departments. What are they doing? What are they seeing? What are they thinking about when they're building new APIs into their platforms? What problems are they hoping that customers will be able to solve with them? So I think together seeing all of that and then bringing the community together from all of our usual channels. So like I said, Cisco learning network, we've got a ton of community coming together, sharing their ideas and helping each other grow those skills. I see nothing but acceleration ahead of us for automation. >> Awesome. Thanks so much. >> I would >> Go ahead, Mandy. >> Can I add one more thing? >> Add one more thing. >> Yeah, I was just going to say the other really exciting thing about Create this year with the virtual nature of it is that it's happening in three regions and you know, we're so excited to see the people joining from all the different regions and content and speakers and the regions stepping up to have things personalized to their area, to their community. And so that's a whole new experience for DevNet Create that's going to be fantastic this year. >> Yeah, that's it. I was going to close out and just put the final bow on that by saying that you guys have always been successful with great content focused on the people in the community. I think now during, with this virtual DevNet, virtual DevNet create virtual theCUBE virtual, I think we're learning new things. People are working in teams and groups and sharing content, we're going to learn new things. We're going to try new things and ultimately people will rise up and will be resilient. And I think when you have this kind of opportunity, it's really fun. And we'll ride the wave with you guys. >> So thank you so much (Susie laughs) for taking the time to come on theCUBE and talk about your awesome Accelerating Automation and DevNet Create Looking forward to it, thank you. >> Thank you so much, >> All right, thanks a lot. >> Happy to be here. >> Okay, I'm John Furrier with theCUBE virtual here in Palo Alto studios doing the remote content and men, we stay virtual until we're face to face. Thank you so much for watching and we'll see you at DevNet Create. Thanks for watching. (upbeat outro) >> Controller: Okay John, Here we go, John. Here we go. John, we're coming to you in five, four, three, two. >> Hello, and welcome to theCUBE. I'm John Furrier, your host. We've got a great conversation and a virtual event, Accelerating Automation with DevNet, Cisco DevNet. And of course we got the Cisco brain trust here. Cube alumni, Susie Wee, Senior Vice President GM and also CTO at Cisco DevNet and Ecosystem Success CX, all that great stuff. Mandy Whaley, who's the Director, Senior Director of DevNet Certifications, and Eric Thiel, Director of Developer Advocacy. Susie, Mandy, Eric, great to see you. Thanks for coming on. >> Great to see you, John. So we're not in person. >> It's great to be here >> We don't, can't be at the DevNet zone. We can't be on site doing DevNet Create, all the great stuff we've been doing over the past few years. We're virtual, theCUBE virtual. Thanks for coming on. Susie, I got to ask you because you know, we've been talking years ago when you started this mission and just the success you had has been awesome. But DevNet Create has brought on a whole nother connective tissue to the DevNet community. This ties into the theme of Accelerating Automation with DevNet, because you said to me, I think four years ago, everything should be a service or XaaS as it's called. And automation plays (Susie laughs) a critical role. Could you please share your vision because this is really important and still only five to 10% of the enterprises have containerized things. So there's a huge growth curve coming with developing and programmability. What's your vision? >> Yeah, absolutely. I mean, what we know is that as more and more businesses are coming online as ,well I mean, they're all online, but as they're growing into the cloud, as they're growing in new areas, as we're dealing with security, as everyone's dealing with the pandemic, there's so many things going on, but what happens is there's an infrastructure that all of this is built on and that infrastructure has networking. It has security. It has all of your compute and everything that's in there. And what matters is how can you take a business application and tie it to that infrastructure? How can you take, you know, customer data? How can you take business applications? How can you connect up the world securely and then be able to, you know, really satisfy everything that businesses need. And in order to do that, you know, the whole new tool that we've always talked about is that the network is programmable. The infrastructure is programmable and you don't need just apps riding on top, but now they get to use all of that power of the infrastructure to perform even better. And in order to get there, what you need to do is automate everything. You can't configure networks manually. You can't be manually figuring out policies, but you want to use that agile infrastructure in which you can really use automation. You can rise to higher level business processes and tie all of that up and down the stack by leveraging automation. >> You know, I remember a few years ago when DevNet Create first started, I interviewed Todd Nightingale and we were talking about Meraki, you know, not to get in the weeds, but you know, switches and hubs and wireless. But if you look at what we were talking about then, this is kind of what's going on now. And we were just recently, I think our last physical event was Cisco Europe in Barcelona before all the COVID hit. And you had this massive cloud surge and scale happening going on right when the pandemic hit. And even now more than ever, the cloud scale, the modern apps, the momentum hasn't stopped because there's more pressure now to continue addressing more innovation at scale because the pressure to do that because the businesses need >> Absolutely. >> to stay alive. I just want to get your thoughts on what's going on in your world, because you were there in person now we're six months in scale is huge. >> We are. Yeah, absolutely. And what happened is, as all of our customers, as businesses around the world, as we ourselves all dealt with, how do we run a business from home? You know, how do we keep people safe? How do we keep people at home and how do we work? And then it turns out, you know, business keeps rolling, but we've had to automate even more because you have to go home and then figure out how from home, can I make sure that my IT infrastructure is automated? How from home can I make sure that every employee is out there and working safely and securely, you know, things like call center workers, which had to go into physical locations and be in kind of, you know, just, you know, blocked off rooms to really be secure with their company's information. They had to work from home. So we had to extend business applications to people's homes in countries like, you know, well around the world, but also in India where it was actually not, you know, not, they wouldn't let, they didn't have rules to let people work from home in these areas. So then what we had to do was automate everything and make sure that we could administer, you know, all of our customers could administer these systems from home. So that put extra stress on automation. It put extra stress on our customer's digital transformation and it just forced them to, you know, automate, digitally transform quicker. And they had to, because you couldn't just go into a server room and tweak your servers, you had to figure out how to automate all of that. And we're still all in that environment today. >> You know one of the hottest trends before the pandemic was observability, Kubernetes microservices. So those things, again, all DevOps and you know, you guys got some acquisitions, you bought ThousandEyes, you got a new one. You just bought recently PortShift to raise the game in security, Kuber and all these microservices. So observability is super hot, but then people go work at home as you mentioned. How do you observe, what are you observing? The network is under a huge pressure. I mean, it's crashing on people's Zooms and Web Ex's and education, huge amount of network pressure. How are people adapting to this in the app side? How are you guys looking at the, what's being programmed? What are some of the things that you're seeing with use cases around this programmability challenge and observability challenges? It's a huge deal. >> Yeah, absolutely. And you know, going back to Todd Nightingale, right? You know, back when we talked to Todd before he had Meraki and he had designed this simplicity, this ease of use, this cloud managed, you know, doing everything from one central place. And now he has Cisco's entire enterprise and cloud business. So he is now applying that at that bigger scale for Cisco and for our customers and he is building in the observability and the dashboards and the automation and the APIs into all of it. But when we take a look at what our customers needed is again, they had to build it all in. They had to build in. And what happened was how your network was doing, how secure your infrastructure was, how well you could enable people to work from home and how well you could reach customers. All of that used to be an IT conversation. It became a CEO and a board level conversation. So all of a sudden CEOs were actually, you know, calling on the heads of IT and the CIO and saying, you know, how's our VPN connectivity? Is everybody working from home. How many people are you know, connected and able to work and what's their productivity? So all of a sudden, all these things that were really infrastructure IT stuff became a board level conversation. And, you know once again, at first everybody was panicked and just figuring out how to get people working. But now what we've seen in all of our customers is that they are now building in automation and digital transformation and these architectures, and that gives them a chance to build in that observability, you know, looking for those events, the dashboards, you know, so it really has been fantastic to see what our customers are doing and what our partners are doing to really rise to that next level. >> Susie, I know you got to go, but real quick, describe what Accelerating Automation with DevNet means. >> (laughs) Well, you know, we've been working together on DevNet in the vision of the infrastructure programmability and everything for quite some time. And the thing that's really happened is yes, you need to automate, but yes, it takes people to do that and you need the right skill sets and the programmability. So a networker can't be a networker. A networker has to be a network automation developer. And so it is about people and it is about bringing infrastructure expertise together with software expertise and letting people run things. Our DevNet community has risen to this challenge. People have jumped in, they've gotten their certifications. We have thousands of people getting certified. You know, we have, you know, Cisco getting certified. We have individuals, we have partners, you know, they're just really rising to the occasion. So accelerating automation, while it is about going digital, it's also about people rising to the level of, you know, being able to put infrastructure and software expertise together to enable this next chapter of business applications, of you know, cloud directed businesses and cloud growth. So it actually is about people just as much as it is about automation and technology. >> And we got DevNet Create right around the corner virtual, unfortunately won't be in person, but will be virtual. Susie, thank you for your time. We're going to dig into those people challenges with Mandy and Eric. Thank you for coming on. I know got to go, but stay with us. We're going to dig in with Mandy and Eric. Thanks. >> Thank you so much. Have fun. >> Thank you. >> Thanks, John. >> Okay, Mandy, you heard Susie, it's about people. And one of the things that's close to your heart you've been driving is, as senior director of DevNet Certifications is getting people leveled up. I mean the demand for skills, cybersecurity, network programmability, automation, network design, solution architect, cloud multicloud design. These are new skills that are needed. Can you give us the update on what you're doing to help people get into the acceleration of automation game? >> Oh yes, absolutely. You know, what we've been seeing is a lot of those business drivers that Susie was mentioning. Those are what's accelerating a lot of the technology changes and that's creating new job roles or new needs on existing job roles where they need new skills. We are seeing customers, partners, people in our community really starting to look at, you know, things like DevSecOps engineer, network automation engineer, network automation developer which Susie mentioned, and looking at how these fit into their organization, the problems that they solve in their organization. And then how do people build the skills to be able to take on these new job roles or add that job role to their current scope and broaden out and take on new challenges. And this is why we created the DevNet certification. Several years ago, our DevNet community, who's been some of those engineers who have been coming into that software and infrastructure side and meeting. They ask us to help create a more defined pathway to create resources, training, all the things they would need to take all those steps to go after those new jobs. >> Eric, I want to go to you for a quick second on this piece of getting the certifications. First, before we get started, describe what your role is as Director of Developer Advocacy, because that's always changing and evolving. What's the state of it now because with COVID people are working at home, they have more time to contact Switch, and get some certifications and yet they can code more. What's your role >> Absolutely. So it's interesting. It definitely is changing a lot. A lot of our, historically a lot of focus for my team has been on those outward events. So going to the DevNet Creates, the Cisco Lives and helping the community connect and to help share technical information with them, doing hands-on workshops and really getting people into how do you really start solving these problems? So that's had to pivot quite a bit. Obviously Cisco Live US, we pivoted very quickly to a virtual event when conditions changed and we were able to actually connect as we found out with a much larger audience. So, you know, as opposed to in-person where you're bound by the parameters of you know, how big the convention center is. We were actually able to reach a worldwide audience with our DevNet Day that was kind of attached onto Cisco Live. And we got great feedback from the audience that now we were actually able to get that same enablement out to so many more people that otherwise might not have been able to make it, but to your broader question of, you know, what my team does. So that's one piece of it is getting that information out to the community. So as part of that, there's a lot of other things we do as well. We were always helping out build new sandboxes new learning labs, things like that, that they can come and get whenever they're looking for it out on the DevNet site. And then my team also looks after communities such as the Cisco Learning Network where there's a huge community that has historically been there to support people working on their Cisco certifications. And we've seen a huge shift now in that group that all of the people that have been there for years are now looking at the DevNet certifications and helping other people that are trying to get on board with programmability, they're taking a lot of those same community enablement skills and propping up the community with, you know, helping answer questions, helping provide content. They've moved now into the DevNet space as well, and are helping people with that set of certifications. So it's great seeing the community come along and really see that. >> Yeah, I mean, it's awesome, and first of all, you guys done a great job. I'm always impressed when we were at physical events in the DevNet Zone, just the learning, the outreach. Again, very open, collaborative, inclusive, and also, you know, you had one-on-one classes and talks to full blown advanced, (sneezes)Had to sneeze there >> Yeah, and that's the point. >> (laughs)That was coming out, got to cut that out. I love prerecords. >> Absolutely. >> That's never happened to me to live by the way. I've never sneezed live on a thousand--. (Eric laughs) >> You're allergic to me. >> We'll pick up. >> It happens. >> So Eric, so I got to ask you on the trends around automation, what skills and what developer patterns are you seeing with automation? Is there anything in particular? Obviously network automation has been around for a long time. Cisco has been a leader in that, but as you move up the stack, as modern applications are building, do you see any patterns or trends around what is accelerating automation? What are people learning? >> Yeah, absolutely. So you mentioned observability was big before COVID and we actually really saw that amplified during COVID. So a lot of people have come to us looking for insights. How can I get that better observability now that we need it while we're virtual. So that's actually been a huge uptick. And we've seen a lot of people that weren't necessarily out looking for things before that are now figuring out how can I do this at scale? And I think one good example that Susie was talking about the VPN example. And we actually had a number of SEs in the Cisco community that had customers dealing with that very thing where they very quickly had to ramp up. And one in particular actually wrote a bunch of automation to go out and measure all of the different parameters that IT departments might care about, about their firewalls, things that you didn't normally look at in the old days, you would size your firewalls based on, you know, assuming a certain number of people working from home. And when that number went to 100%, things like licensing started coming into play, where they needed to make sure they had the right capacity in their platforms that they weren't necessarily designed for. So one of the SEs actually wrote a bunch of code to go out, used some open source tooling to monitor and alert on these things and then published it, so the whole community could go out and get a copy of it, try it out in their own environment. And we saw a lot of interest around that in trying to figure out, okay, now I can take that and I can adapt it to what I need to see for my observability. >> That's huge and you know, you brought up this sharing concept. I mean, one of the things that's interesting is you've got more sharing going on. >> Controller: John, let's pause right here. Let's pause right here. I'm going to try and bring Eric and Mandy and everybody out. And then just start right from here to bring Eric and Mandy back in and close up. Stand by Eric just hold tight. >> All right, hold on >> Controller: just for one moment. Hold tight, we got Mandy back >> Controller: Standby. Standby. Standby. Standby, standby, standby. Hold hold hold.
SUMMARY :
Brought to you by Cisco. And of course we got the and just the success you And in order to do that, you know, the weeds about you know, because the pressure to do that, because you were there in person. And then it turns out, you all DevOps and, you know, How are you guys looking at and how well you could reach customers. Susie, I know you got You know, we have, you know, We're going to dig in with Mandy and Eric. Thank you so much. And one of the things the skills to be able to take they have more time to contact Switch, by the parameters of, you know, I got to ask you on the firewalls based on, you know, and you guys had a lot of and then go, you know, coming together with networking, you know, Can you share the summary the past years, you know, DevNet and DevNet Create, leveraging the cloud to do Thanks so much. and the regions stepping up And we'll ride the wave with you guys. for taking the time to come Thank you so much for John, we're coming to you And of course we got the Great to see you, John. and just the success you And in order to do that, you know, because the pressure to do that because you were there in and it just forced them to, you know, and you know, you guys the CIO and saying, you know, Susie, I know you got You know, we have, you know, I know got to go, but stay with us. Thank you so much. And one of the things the skills to be able to take Eric, I want to go to you by the parameters of you know, and also, you know, you out, got to cut that out. to me to live by the way. So Eric, so I got to firewalls based on, you know, know, you brought up I'm going to try and bring Eric Hold tight, we got Mandy back Controller: Standby.
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Koen Jacobs and Eric Knipp V1
>>Around the globe. It's the presenting accelerating automation brought to you by Cisco. >>Hey, welcome back everybody. Jeff Frick here with the cube coming to you from our Palo Alto studios with ongoing coverage of Cisco dev net create, we've been going to dev net create, I think since the very beginning this year, of course, like everything else is virtual. So we're excited to cover it virtually and digitally. Like we have a lot of other shows here in 2020, and we're excited to have our next guest. We've got a Coon Jacobs. He's the director of systems engineering for Cisco. Good to see Kuhn. >>Thank you for having me >>And joining him as Eric nappy is the VP of system systems engineering for Cisco. Good to see Eric. Good to be here. Thank you. Pleasure. So before we jump into kind of what's going on now in this new great world of programmability and in control, I want to kind of go back to the future for a minute because when I was doing some research for this interview, it was Coon. I saw an old presentation that you were giving from 2006 about the changing evolution of the, uh, the changing evolution of networking and moving from. I think that theme was a human centered, a human centered network. And you were just starting to touch a little bit on video and online video. Oh my goodness, how far we have come, but, but I would love to get kind of a historical perspective because we've been talking a lot in, I know Eric son plays football about the football analogy of the network is kind of like an offensive lineman where if they're doing a good job, you don't hear much about them, but they're really important to everything. >>And the only time you hear about them is when a flag gets thrown. So if you look back with the historical perspective, the load and the numbers and the evolution of the network, as we've moved to this modern time and, you know, thank goodness cause of COVID hit five years ago, 10 years ago, 15 years ago, you know, all of us in the information space would not have been able to make this transition. So I just, I just love to get some historical perspective cause you've been kind of charting this and mapping this for a very long time. >>Yeah, we absolutely have. I think, you know, what you're referring to was back in the day, the human network campaign, and to your point, the load, the number of hosts that traffic that just overall the intelligence of the network has just evolved tremendously over these last decade and a half, uh, 15 years or so. And you look at where we are now in terms of the programmable nature of the network and what that enables in terms of new degrees of relevance that we can create for the customers. Um, and how, you know, the role of it has changed entirely again, especially during this pandemic. You know, the fact that it's now as a service and elastic, uh, is, is absolutely fundamental to being able to ensure, uh, on an ongoing basis, a great customer experience. And so, uh, it's been, it's been, uh, a very interesting ride. >>And then, and then just to close the loop, that one of your more later interviews talking to Sylvia, your question is, are you a developer or an engineer? So it was, and, and your whole advice to all these network engineers is just, just don't jump in and start doing some coding and learning. So, you know, the focus and really the emphasis and where the opportunity to differentiate this is a company is completely shifting gears over to the, you know, really software defined side. >>Oh, absolutely. So I mean, you look at how the software world and the network has come together and how we're applying now, you know, basically the same construct of CIC D pipeline to network, uh, infrastructure, look at network really as code and get all of the benefits from that. And the familiarity of it, the way that our engineers have had to evolve. And that is just, you know, quite, quite significant in, in, in like the skill set. And the best thing is jump in, right. You know, dip your toe in the water, but continue to evolve that skill set. And, you know, don't, don't be shy. It's, it's a leap of faith for some of us who've been in the industry a bit longer. Uh, you know, we like to look at ourselves as the craftsman of the network, but now it's definitely a software centricity and programmability, right? >>So Eric, you've got some digital exhaust out there too, that I was able to dig up going back to 2002 752 page book and the very back corner of a dark dirty dusty Amazon warehouse is managing Cisco network security, 752 pages. Wow. How has security changed from a time where before I could just read a book, a big book, you know, throw some protocols in and probably block a bunch of ports to the world that we live in today, where everything is connected. Everything is API driven, everything is software defined. You've got pieces of workload spread out all over the place and Oh, by the way, you need to bake security in at every single level of the application stack. >>Yeah, no I'm so wow. Cocoon is that you, you found that book on the I'm really impressed. There was a thank you a little street, correct. So I want to hit on something that you, you talked about. Cause I think it's very important to, to this overall conversation. If we think about the scale of the network and Coon hit on it briefly, you talked about as well, we're seeing a massive explosion of devices by the I, you know, it's estimated by the end of this year, there's going to be about 27 billion devices on the global internet. That's about 3.7 devices for every man woman and child life. And if we extrapolate that out over the course of the next decade on the growth trajectory we're on. And if you look at some of the published research on this, it's estimated there could be upwards of 500 billion devices accessing the global internet on a, on a daily basis in primarily that, that, that is a IOT devices, that's digitally connected devices. >>Anything that can be connected will be connected, but then introduces a really interesting security challenge because every one of those devices that is accessing the global internet is within a company's infrastructure or accessing pieces of corporate data is a potential factor. So we need to, and I think the right expression for this is we need to reimagine security because security is, as you said, not about parameters. You know, I wrote that book back in 2002, I was talking about firewalls and, and a cutting edge technology was intrusion prevention and intrusion detection. Now we need to look at security really in the, in the guise of, or under the, under the, under the realm of really two aspects, the identity who is accessing the data in the context, what data is being accessed. And that is going to require a level of intelligence, a level of automation and the technologies like machine learning and automated intelligence are going to be our artificial intelligence rather are going to be table stakes because the sheer scale of what we're trying to secure is going to be untenable under current, you know, just current security practices. I mean, the network is going to have to be incredibly intelligent and leverage again, a lot of that, uh, that AI type of data to match patterns of potential attacks and ideally shut them down before they ever cause any type of damage. >>Yeah, it's really interesting. I mean, one thing that COVID has done a bunk many things is kind of retaught us all about the power of exponential curves and how extremely large those things are and how fast they grow. We had Dave runs it on a Google cloud a couple of years ago. And I remember him talking about early days of Google when they were starting to map out kind of, as you described kind of map out their growth curves, and they just figured out they could not hire if they hired everybody, they couldn't hire enough people to deal with it. Right. So really kind of rethinking automation and rethinking about the way that you manage these things and the level, right. The old, is it a pet or is it, or is it, um, uh, part of a herd? And I think it's interesting what you talked about, uh, can really the human powered internet and being driven by a lot of this video, but to what you just said, Eric, the next big wave, right. >>Is IOT and five G. And I think, you know, you talked about 3.7 of, uh, devices per person. That's nothing compared to right. All these sensors and all these devices and all these factories, because five G is really targeted to machine the machines, which there's a lot of them and they trade a lot of information really, really quickly. So, you know, I want to go back to you Kuhn thinking about this next great wave in a five G IOT kind of driven world where it's kind of like when voice kind of fell off compared to IP traffic on the network. I think you're going to see the same thing, kind of human generated data relative to machine generated data is also going to fall off dramatically as a machine generated data, just skyrocket through the roof. >>Yeah, no, absolutely. And I think too, also what Eric touched on the visibility on that, and they've been able to process that data at the edge. That's going to catalyze cloud adoption even further, and it's going to, you know, make the role of the network, the connectivity of it all and the security within that crucially important. And then you look at the role of programmability within that. We're seeing the evolution going so fast. You look at the element of the software defined network in an IOT speed space. We see that we have hosts there that are not necessarily, um, you know, behaving like other hosts would, uh, on a network, for example, manufacturing floor production robot, or a security camera. And what we're seeing is we're seeing, you know, partners and customers employing programmability to make sure that we overcome some of the shortcomings, uh, in terms of where the network is at, but then how do you customize it in terms of the relevance that it can provide, uh, bringing on board, uh, those, uh, those hosts in a very transparent way, and then, you know, keep, keep the agility of it and keep the, the speed of innovation going, >>Right. So Eric, I want to come back to you and shift gears kind of back to the people will leave the IOT and the machines along, along for a minute, but I'm curious about what does beat the boss. I mean, I go to your LinkedIn profile and it's just filled with congratulatory statements, but everyone's talking about beating the boss. You know, it's, it's a really, you know, kind of interesting and different way to, to motivate people, to build this new skillset in terms of getting software certifications, uh, within the Cisco world. And I just thought it was really cute the way that you clearly got people motivated, cause there's posts all over the place and they've all got their, their nice big badge of their certification. But, you know, at a higher level, it is a different motivation to be a developer versus an engineer and a technician. And it's kind of a different point of view. And I just wonder if you could share, you know, some of the ways that you're, you're kind of encouraging, you know, kind of this transformation within your own workforce, as well as the partners, et cetera, and really adopting kind of almost a software first and this program kind of point of view versus, you know, I'm just wiring stuff up. >>Apparently a lot of people like to beat me and of itself was a, was a, it was a great success, but you know, if we think we take a step back, you know, what is Cisco about as an organization? Uh, I mean, obviously if you look back to the very early days of our vision, right, it was, it was to change the way the world worked, played, live and learn. And that you think about, and you hit on this when we were, you know, you were discussion with co with Kuhn in the early days of COVID. We really saw that play out as so much shifted from, you know, in-person type of interactions to virtual interactions in the network that, uh, that our, our customers, our partners, our employees built over the course of the last several years, the last three decades really helped the world continue to, um, to, to do business for students to continue to go to a school or clinicians to connect with patients. >>If I think about that mission to me, programmability is just the next iteration of that mission, continuing to enable the world to communicate, continuing, to enable customers, employees, uh, partners, uh, to essentially leverage the network for more than just now to leverage it for critical insight. Again, if we look at some of the, uh, some of the use cases that we're seeing for social distancing and contact tracing, the network has a really important place to play there because we can pull insight from it, but it isn't necessarily an out of the box type of integration. So I look at programmability and in what we're doing with, with dev net to give relevance to the network for those types of really critical conversations that every organization is having right now, it's a way to extrapolate. It's a way to pull critical data so that I can make a decision. >>And if that decision is automated, or if that decision requires some type of a manual intervention, regardless, we're still about connecting. And in this case, we're connecting insight with the people who need it most, right. The debit challenge we ran is really in respect for how critical this new skill set is going to be. It's not enough. Like I said, just to connect the world anymore. We need to leverage that network, the network for that critical insight. And when we drove, we were, we created the beat, the boss challenge. It was really simple. Hey guys, I think this is important and I am going to go out and I'm going to achieve the certification myself, because I want to continue to be very relevant. I want to continue to be able to provide that insight for my customers and partners. So therefore I'm going for it. Anybody can get there before me, maybe there's a little incentive tied to it and the incentive, although it's funny, we interviewed a lot of, a lot of our team who, uh, who achieved it when incentive was secondary, they just wanted to have the bragging rights, like, yeah, I beat Eric, >>You know, putting your money where your mouth is, right. If it's important, then why you should do it too. And, and you know, the whole, you're not asking people to do what you wouldn't do yourself. So I think there's a lot of good leadership, uh, leadership lessons there as well, but I want to extend kind of the conversation on the covert impact, right? Cause I'm sure you've seen all the social media means, you know, who's driving your digital transformation, the CEO, the CMO or COVID. And we all know the answer to the question, but you know, you guys have already been dealing with kind of an increased complexity around enterprise infrastructure world in terms of cloud and public cloud and hybrid cloud and multi cloud. And people are trying to move stuff all, all the way around now suddenly had this COVID moment right in, in March, which is really a light switch moment. >>People didn't have time to plan or prepare for suddenly everybody working from home. And it's not only you, but your spouse and your kids and everybody else. So, but now we're six months plus into this thing. And I would just love to get your perspective and kind of the change from, Oh my goodness, we have to react to the light switch moment. What did we do to make sure people can, can get, get what they need when they need it from where they are. Uh, but, but then really moving from this is a, an emergency situation, a stop gap situation to, Hmm, this is going to extend for some period of time. And even when it's the acute crisis is over, you know, this is going to drive a real change in the way that people communicate in the way that people, where they sit and do their jobs and kind of how customers are responding accordingly as the, you know, kind of the narrative has changed from an emergency stop gap to this is the new normal that we really need to plan for. >>So, uh, I think, I think you said it very well. I think anything that could be digitized, any, any interaction that could be driven virtually was, and what's interesting is we, as you said, we went from that light switch moment where I believe the stat is this, and I'll probably get the number wrong, but like in the United States here at the beginning, at the end of February, about 2% of the knowledge worker population was virtual, you know, working from home or in a, in a remote work environment. And over the course of about 11 days, that number went from 2% to 70%. Wow. Interesting that it worked, you know, there was a lot of hiccups along the way, and there was a lot of organizations making really quick decisions on how do I enable VPN scale at mass? How do I leverage, uh, you know, things like WebEx for virtual meetings and virtual connectivity, uh, much faster now that as you said, that we kinda gotten out of the fog of, of, of, of war or for our fog of battle organizations are looking at what they accomplished. >>And it was nothing short of Herculean and looking at this now from a transition to, Oh my gosh, we need to change too. We have an opportunity to change. And we're looking, we see a lot of organizations specifically around, uh, financial services, healthcare, uh, the, uh, the K through 20, uh, educational environment, all looking at how can they do more virtually for a couple of reasons. Obviously there is a significant safety factor. And again, we're still in that we're still on the height of this pandemic. They want to make sure their employees, their customers, students, patients remain safe. But second, um, we've found in, in discussions with a lot of senior it executives that our customers, that people are happier working from home, people are more productive working from home. And that, again, the network that's been built over the course of the last few decades has been resilient enough to allow that to happen. >>And then third, there is a potential cost savings here outside of people. The next most expensive resource that organizations are paying for is real estate. If they can shrink that real estate footprint while providing a better user experience at the locations that they're maintaining, again, leveraging things like location services, leveraging things like a unified collaboration. That's very personalized to the end user's experience. They're going to do that. And again, they're going to save money. They're going to have happier employees and ultimately they're going to make their, uh, their employees and their customers a lot safer. So we see, we believe that there is in some parts of the economy, a shift that is going to be more permanent and some estimates put it as high as 15 of the current workforce is going to stay in there in a virtual or a semi virtual working environment for the foreseeable future. >>And I, and I, and I would say, I'd say 15% is low, especially if you, if you qualify it with, you know, part-time right. I, there was a great interview we were doing and know talking about working from home. We used to work from home as the exception, right? Cause the cable person was coming, are you getting a new washing machine or something? We're now that's probably getting, you know, in many cases we'll shift to the other where I'm generally going to work from home, unless, you know, somebody is in town or having an important meeting or there's some special collaboration, uh, that drives me to be in. But you know, I want to go back to Yukon and, and really doubled down on, you know, I think most people spent too much time focusing, especially at, we'll just say within the virtual event space where we play on the things you can't do virtually, we can't meet in the hall. >>We can't grab a quick coffee and a drink instead of focusing on the positive things like we're accomplishing right here. You're in Belgium, right. Eric is in Ohio, we're in California. Um, and you know, we didn't take three days to travel and, and check into a hotel and all that stuff to get together, uh, for this period of time. So there's a lot of stuff that digital enables. And I think, you know, people need to focus more on that versus continuing to focus on the two or three things that it doesn't replace and it doesn't replace those. So let's just get that off the table and move on with our lives. Cause those aren't coming back anytime soon. >>No, totally. I think it's the balance of those things. It's guarding the fact that you're not necessarily working for home. I think the trick there is you could be sleeping at the office, but I think the positives are way, way more outspoken. Um, I, you know, I look at myself, I got much more exercise time in these last couple of months than I usually do because you don't travel. You don't have the jet lag and the connection. And then you talked about those face to face moments. I think a lot of people are in a way, um, wanting to go back to the office part-time as, as Eric also explain, but a lot of it you can do virtually we have virtual coffees with team or, you know, even here in Belgium, our, our local general manager has a virtual aperitif every Friday, obviously skip the one this week. But, uh, you know, there's, there's ways to be very creative with the technology and the quality of the technology that the network enables, um, you know, to, to get the best of both worlds. >>Right? So I just, we're going to wrap the segment. I want to give you guys both the last word you both been at Cisco for a while and, you know, Susie, we, and the team on dev net has really grown this thing. I think we were there at the very beginning couple of four or five, six years ago. I can't keep track of time anymore, but you know, it's really, really grown and, you know, the timing is terrific to get into this more software defined world, which is where we are. I wonder if you could just kind of share a couple of thoughts as you know, with a little bit of perspective and you know, what you're excited about today and kind of what you see coming down the road since you guys have been there for a while you've been in this space, uh, let's start with you Yukon. >>Okay. I think the possibility creates, I think really programmability software defined is really about the art of the possible it's what you can dream up and then go code. Um, Eric talked about the relevance of it and how it maximizes the relevance on a customer basis. Um, you know, and then it is the evolution of the teams in terms of the creativity that they can bring to us. We've seen really people dive into that and customers, um, co-creating with us. And I think that's where we're going in terms of the evolution of the value proposition there in terms of what technology can provide, but also how it impacts people. Has it been discussed and, and redefines process. I love that >>The art of the possible, which is a lot harder to execute in a, in hardware than software certainly takes a lot longer. I'd love to get your, uh, your thoughts. >>Absolutely. So I started my career at Cisco, uh, turning, uh, putting IP phones onto the network. And back then, you know, it was, you know, 2001, 2002, when, uh, the idea of putting telephones onto the network was such a, um, just such an objectionable idea. And so many purists were telling us all the reasons it wouldn't work. Now, if we go forward again, 19 years, the idea of not having them plugging into the network is a ridiculous idea. So we have a, we're looking at an inflection point in this industry, and it's really, it's not about programming. It's not necessarily about programming. It's about doing it smarter. It's about being more efficient. It's about driving automation, but again, it's, it's about unlocking the value of what the network is. We've moved so far past. What can, you know, just connectivity, the network touches everything and there's more workload moves to the cloud is more workload moves to things like containers. >>Um, the network is the really, the only common element that ties all of these things together. The network needs to take his rightful place. Now in the end, the it lexicon as being that critical or that critical insight provider, um, for, for how users are interacting with the network, how users are interacting with applications, how applications are interacting with one, another program ability is a way to do that more efficiently, uh, with greater, a greater degree of certainty with much greater relevance into the overall delivery of it services and digitization. So to me, I think we're going to look back 20 years from now, probably even 10 and say, man, we used to configure things manually. What was that like? And I think, I think really this is, this is the future. And I think we want to be aligned with where we're going versus where we've been. >>Right. Well, Coon, Eric, thank you for, for sharing your perspective. You know, it's, it's really nice to have, you know, some historical reference, uh, and it's also nice to be living in a new age where you can, you can, you know, stay at the same company and still refresh, you know, new challenges, new opportunities and grow this thing. Cause as you said, I remember those IP, the first IP phone days. And I thought, well, my bell must be happy because the old mother's day problem is finally solved. And when we don't have to have a dedicated connection between every mother and every child in the middle of may. So good news. So thank you very much for sharing your, uh, your insights and really, really enjoyed the conversation. >>Yeah. >>Right. He's cool. He was Eric I'm Jeff. You're watching the cube for continuing coverage of Cisco dev net connect. Thanks for watching. We'll see you next time.
SUMMARY :
brought to you by Cisco. Jeff Frick here with the cube coming to you from our Palo Alto studios with ongoing coverage I saw an old presentation that you were giving from 2006 And the only time you hear about them is when a flag gets thrown. I think, you know, what you're referring to was back in the day, the human network campaign, this is a company is completely shifting gears over to the, you know, really software defined side. And that is just, you know, quite, quite significant in, the place and Oh, by the way, you need to bake security in at every single level of about the scale of the network and Coon hit on it briefly, you talked about as well, to be untenable under current, you know, just current security practices. And I think it's interesting what you talked about, Is IOT and five G. And I think, you know, you talked about 3.7 of, And what we're seeing is we're seeing, you know, partners and customers employing programmability And I just thought it was really cute the way that you clearly got people motivated, And that you think about, and you hit on this when we were, of that mission, continuing to enable the world to communicate, continuing, And in this case, we're connecting insight with the people And, and you know, it's the acute crisis is over, you know, this is going to drive a real change uh, you know, things like WebEx for virtual meetings and virtual connectivity, uh, And that, again, the network that's been built over the course of the last few decades has been And again, they're going to save money. the other where I'm generally going to work from home, unless, you know, somebody is in town or having an important meeting or there's some special And I think, you know, people need to focus more on that But, uh, you know, there's, I can't keep track of time anymore, but you know, really about the art of the possible it's what you can dream up and then go code. The art of the possible, which is a lot harder to execute in a, in hardware than software And back then, you know, it was, you know, 2001, 2002, And I think we want to be aligned with where we're going versus it's really nice to have, you know, some historical reference, uh, and it's also nice to be living We'll see you next time.
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Eric Herzog, IBM | VMworld 2020
>> Announcer: From around the globe, it's theCUBE. With digital coverage of VMworld 2020, brought to you by VMware and its ecosystem partners. >> Welcome back, I'm Stu Miniman. This is theCUBE's coverage of VMworld 2020 of course, happening virtually. And there are certain people that we talk to every year at theCUBE, and this guest, I believe, has been on theCUBE at VMworld more than any others. It's actually not Pat Gelsinger, Eric Herzog. He is the chief marketing officer and vice president of global storage channels at IBM. Eric, Mr. Zoginstor, welcome back to theCUBE, nice to see you. >> Thank you very much, Stu. IBM always enjoys hanging with you, John, and Dave. And again, glad to be here, although not in person this time at VMworld 2020 virtual. Thanks again for having IBM. >> Alright, so, you know, some things are the same, others, very different. Of course, Eric, IBM, a long, long partner of VMware's. Why don't you set up for us a little bit, you know, 2020, the major engagements, what's new with IBM and VMware? >> So, a couple of things, first of all, we have made our Spectrum Virtualize software, software defined block storage work in virtual machines, both in AWS and IBM Cloud. So we started with IBM Cloud and then earlier this year with AWS. So now we have two different cloud platforms where our Spectrum Virtualize software sits in a VM at the cloud provider. The other thing we've done, of course, is V7 support. In fact, I've done several VMUGs. And in fact, my session at VMworld is going to talk about both our support for V7 but also what we're doing with containers, CSI, Kubernetes overall, and how we can support that in a virtual VMware environment, and also we're doing with traditional ESX and VMware configurations as well. And of course, out to the cloud, as I just talked about. >> Yeah, that discussion of hybrid cloud, Eric, is one that we've been hearing from IBM for a long time. And VMware has had that message, but their cloud solutions have really matured. They've got a whole group going deep on cloud native. The Amazon solutions have been something that they've been partnering, making sure that, you know, data protection, it can span between, you know, the traditional data center environment where VMware is so dominant, and the public clouds. You're giving a session on some of those hybrid cloud solutions, so share with us a little bit, you know, where do the visions completely agree? What's some of the differences between what IBM is doing and maybe what people are hearing from VMware? >> Well, first of all, our solutions don't always require VMware to be installed. So for example, if you're doing it in a container environment, for example, with Red Hat OpenShift, that works slightly different. Not that you can't run Red Hat products inside of a virtual machine, which you can, but in this case, I'm talking Red Hat native. We also of course do VMware native and support what VMware has announced with their Kubernetes based solutions that they've been talking about since VMworld last year, obviously when Pat made some big announcements onstage about what they were doing in the container space. So we've been following that along as well. So from that perspective, we have agreement on a virtual machine perspective and of course, what VMware is doing with the container space. But then also a slightly different one when we're doing Red Hat OpenShift as a native configuration, without having a virtual machine involved in that configuration. So those are both the commonalities and the differences that we're doing with VMware in a hybrid cloud configuration. >> Yeah. Eric, you and I both have some of those scars from making sure that storage works in a virtual environment. It took us about a decade to get things to really work at the VM level. Containers, it's been about five years, it feels like we've made faster progress to make sure that we can have stateful environments, we can tie up with storage, but give us a little bit of a look back as to what we've learned and how we've made sure that containerized, Kubernetes environments, you know, work well with storage for customers today. >> Well, I think there's a couple of things. First of all, I think all the storage vendors learn from VMware. And then the expansion of virtual environments beyond VMware to other virtual environments as well. So I think all the storage vendors, including IBM learned through that process, okay, when the next thing comes, which of course in this case happens to be containers, both in a VMware environment, but in an open environment with the Kubernetes management framework, that you need to be able to support it. So for example, we have done several different things. We support persistent volumes in file block and object store. And we started with that almost three years ago on the block side, then we added the file side and now the object storage side. We also can back up data that's in those containers, which is an important feature, right? I am sitting there and I've got data now and persistent volume, but I got to back it up as well. So we've announced support for container based backup either with Red Hat OpenShift or in a generic Kubernetes environment, because we're realistic at IBM. We know that you have to exist in the software infrastructure milieu, and that includes VMware and competitors of VMware. It includes Red Hat OpenShift, but also competitors to Red Hat. And we've made sure that we support whatever the end user needs. So if they're going with Red Hat, great. If they're going with a generic container environment, great. If they're going to use VMware's container solutions, great. And on the virtualization engines, the same thing. We started with VMware, but also have added other virtualization engines. So you think the storage community as a whole and IBM in particular has learned, we need to be ready day one. And like I said, three years ago, we already had persistent volume support for block store. It's still the dominant storage and we had that three years ago. So for us, that would be really, I guess, two years from what you've talked about when containers started to take off. And within two years we had something going that was working at the end user level. Our sales team could sell our business partners. As you know, many of the business partners are really rallying around containers, whether it be Red Hat or in what I'll call a more generic environment as well. They're seeing the forest through the trees. I do think when you look at it from an end user perspective, though, you're going to see all three. So, particularly in the Global Fortune 1000, you're going to see Red Hat environments, generic Kubernetes environments, VMware environments, just like you often see in some instances, heterogeneous virtualization environments, and you're still going to see bare metal. So I think it's going to vary by application workload and use case. And I think all, I'd say midsize enterprise up, let's say, $5 billion company and up, probably will have at least two, if not all three of those environments, container, virtual machine, and bare metal. So we need to make sure that at IBM we support all those environments to keep those customers happy. >> Yeah, well, Eric, I think anybody, everybody in the industry knows, IBM can span those environments, you know, support through generations. And very much knows that everything in IT tends to be additive. You mentioned customers, Eric, you talk to a lot of customers. So bring us inside, give us a couple examples if you would, how are they dealing with this transition? For years we've been talking about, you know, enabling developers, having them be tied more tightly with what the enterprise is doing. So what are you seeing from some of your customers today? >> Well, I think the key thing is they'd like to use data reuse. So, in this case, think of a backup, a snap or replica dataset, which is real world data, and being able to use that and reuse that. And now the storage guys want to make sure they know who's, if you will, checked it out. We do that with our Spectrum Copy Data Management. You also have, of course, integration with the Ansible framework, which IBM supports, in fact, we'll be announcing some additional support for more features in Ansible coming at the end of October. We'll be doing a large launch, very heavily on containers. Containers and primary storage, containers in hybrid cloud environments, containers in big data and AI environments, and containers in the modern data protection and cyber resiliency space as well. So we'll be talking about some additional support in this case about Ansible as well. So you want to make sure, one of the key things, I think, if you're a storage guy, if I'm the VP of infrastructure, or I'm the CIO, even if I'm not a storage person, in fact, if you think about it, I'm almost 70 now. I have never, ever, ever, ever met a CIO who used to be a storage guy, ever. Whether I, I've been with big companies, I was at EMC, I was at Seagate Maxtor, I've been at IBM actually twice. I've also done seven startups, as you guys know at theCUBE. I have never, ever met a CIO who used to be a storage person. Ever, in all those years. So, what appeals to them is, how do I let the dev guys and the test guys use that storage? At the same time, they're smart enough to know that the software guys and the test guys could actually screw up the storage, lose the data, or if they don't lose the data, cost them hundreds of thousands to millions of dollars because they did something wrong and they have to reconfigure all the storage solutions. So you want to make sure that the CIO is comfortable, that the dev and the test teams can use that storage properly. It's a part of what Ansible's about. You want to make sure that you've got tight integration. So for example, we announced a container native version of our Spectrum Discover software, which gives you comprehensive metadata, cataloging and indexing. Not only for IBM's scale-out file, Spectrum Scale, not only for IBM object storage, IBM cloud object storage, but also for Amazon S3 and also for NetApp filers and also for EMC Isilon. And it's a container native. So you want to make sure in that case, we have an API. So the AI software guys, or the big data software guys could interface with that API to Spectrum Discover, let them do all the work. And we're talking about a piece of software that can traverse billions of objects in two seconds, billions of them. And is ideal to use in solutions that are hundreds of petabytes, up into multiple exabytes. So it's a great way that by having that API where the CIO is confident that the software guys can use the API, not mess up the storage because you know, the storage guys and the data scientists can configure Spectrum Discover and then save it as templates and run an AI workload every Monday, and then run a big data workload every Tuesday, and then Wednesday run a different AI workload and Thursday run a different big data. And so once they've set that up, everything is automated. And CIOs love automation, and they really are sensitive. Although they're all software guys, they are sensitive to software guys messing up the storage 'cause it could cost them money, right? So that's their concern. We make it easy. >> Absolutely, Eric, you know, it'd be lovely to say that storage is just invisible, I don't need to think about it, but when something goes wrong, you need those experts to be able to dig in. You spent some time talking about automation, so critically important. How about the management layer? You know, you think back, for years it was, vCenter would be the place that everything can plug in. You could have more generalists using it. The HCI waves were people kind of getting away from being storage specialists. Today VMware has, of course vCenter's their main estate, but they have Tanzu. On the IBM and Red Hat side, you know, this year you announced the Advanced Cluster Management. What's that management landscape look like? How does the storage get away from managing some of the bits and bytes and, you know, just embrace more of that automation that you talked about? >> So in the case of IBM, we make sure we can support both. We need to appeal to the storage nerd, the storage geek if you will. The same time to a more generalist environment, whether it be an infrastructure manager, whether it be some of the software guys. So for example, we support, obviously vCenter. We're going to be supporting all of the elements that are going to happen in a container environment that VMware is doing. We have hot integration and big time integration with Red Hat's management framework, both with Ansible, but also in the container space as well. We're announcing some things that are coming again at the end of October in the container space about how we interface with the Red Hat management schema. And so you don't always have to have the storage expert manage the storage. You can have the Red Hat administrator, or in some cases, the DevOps guys do it. So we're making sure that we can cover both sides of the fence. Some companies, this just my personal belief, that as containers become commonplace while the software guys are going to want to still control it, there eventually will be a Red Hat/container admin, just like all the big companies today have VMware admins. They all do. Or virtualization admins that cover VMware and VMware's competitors such as Hyper-V. They have specialized admins to run that. And you would argue, VMware is very easy to use, why aren't the software guys playing with it? 'Cause guess what? Those VMs are sitting on servers containing both apps and data. And if the software guy comes in to do something, messes it up, so what have of the big entities done? They've created basically a virtualization admin layer. I think that over time, either the virtualization admins become virtualization/container admins, or if it's a big enough for both estates, there'll be container admins at the Global Fortune 500, and they'll also be virtualization admins. And then the software guys, the devOps guys will interface with that. There will always be a level of management framework. Which is why we integrate, for example, with vCenter, what we're doing with Red Hat, what we do with generic Kubernetes, to make sure that we can integrate there. So we'll make sure that we cover all areas because a number of our customers are very large, but some of our customers are very small. In fact, we have a company that's in the software development space for autonomous driving. They have over a hundred petabytes of IBM Spectrum Scale in a container environment. So that's a small company that's gone all containers, at the same time, we have a bunch of course, Global Fortune 1000s where IBM plays exceedingly well that have our products. And they've got some stuff sitting in VMware, some such sitting in generic Kubernetes, some stuff sitting in Red Hat OpenShift and some stuff still in bare metal. And in some cases they don't want their software people to touch it, in other cases, these big accounts, they want their software people empowered. So we're going to make sure we could support both and both management frameworks. Traditional storage management framework with each one of our products and also management frameworks for virtualization, which we've already been doing. And now management frame first with container. We'll make sure we can cover all three of those bases 'cause that's what the big entities will want. And then in the smaller names, you'll have to see who wins out. I mean, they may still use three in a small company, you really don't know, so you want to make sure you've got everything covered. And it's very easy for us to do this integration because of things we've already historically done, particularly with the virtualization environment. So yes, the interstices of the integration are different, but we know here's kind of the process to do the interconnectivity between a storage management framework and a generic management framework, in, originally of course, vCenter, and now doing it for the container world as well. So at least we've learned best practices and now we're just tweaking those best practices in the difference between a container world and a virtualization world. >> Eric, VMworld is one of the biggest times of the year, where we all get together. I know how busy you are going to the show, meeting with customers, meeting with partners, you know, walking the hallways. You're one of the people that traveled more than I did pre-COVID. You know, you're always at the partner shows and meeting with people. Give us a little insight as to how you're making sure that, partners and customers, those conversations are still happening. We understand everything over video can be a little bit challenging, but, what are you seeing here in 2020? How's everybody doing? >> Well, so, a couple of things. First of all, I already did two partner meetings today. (laughs) And I have an end user meeting, two end user meetings tomorrow. So what we've done at IBM is make sure we do a couple things. One, short and to the point, okay? We have automated tools to actually show, drawing, just like the infamous walk up to the whiteboard in a face to face meeting, we've got that. We've also now tried to make sure everybody is being overly inundated with WebEx. And by the way, there's already a lot of WebEx anyway. I can think of meeting I had with a telco, one of the Fortune 300, and this was actually right before Thanksgiving. I was in their office in San Jose, but they had guys in Texas and guys in the East Coast all on. So we're still over WebEx, but it also was a two and a half hour meeting, actually almost a three hour meeting. And both myself and our Flash CTO went up to the whiteboard, which you could then see over WebEx 'cause they had a camera showing up onto the whiteboard. So now you have to take that and use integrated tools. One, but since people are now, I would argue, over WebEx. There is a different feel to doing the WebEx than when you're doing it face to face. We have to fly somewhere, or they have to fly somewhere. We have to even drive somewhere, so in between meetings, if you're going to do four customer calls, Stu, as you know, I travel all over the world. So I was in Sweden actually right before COVID. And in one day, the day after we had a launch, we launched our new Flash System products in February on the 11th, on February 12th, I was still in Stockholm and I had two partner meetings and two end user meetings. But the sales guy was driving me around. So in between the meetings, you'd be in the car for 20 minutes or half an hour. So it connects different when you can do WebEx after WebEx after WebEx with basically no break. So you have to be sensitive to that when you're talking to your partners, sensitive of that when you're talking to the customers sensitive when you're talking to the analysts, such as you guys, sensitive when you're talking to the press and all your various constituents. So we've been doing that at IBM, really, since the COVID thing got started, is coming up with some best practices so we don't overtax the end users and overtax our channel partners. >> Yeah, Eric, the joke I had on that is we're all following the Bill Belichick model now, no days off, just meeting, meeting, meeting every day, you can stack them up, right? You used to enjoy those downtimes in between where you could catch up on a call, do some things. I had to carve out some time to make sure that stack of books that normally I would read in the airports or on flights, everything, you know. I do enjoy reading a book every now and again, so. Final thing, I guess, Eric. Here at VMworld 2020, you know, give us final takeaways that you want your customers to have when it comes to IBM and VMware. >> So a couple of things, A, we were tightly integrated and have been tightly integrated for what they've been doing in their traditional virtualization environment. As they move to containers we'll be tightly integrated with them as well, as well as other container platforms, not just from IBM with Red Hat, but again, generic Kubernetes environments with open source container configurations that don't use IBM Red Hat and don't use VMware. So we want to make sure that we span that. In traditional VMware environments, like with Version 7 that came out, we make sure we support it. In fact, VMware just announced support for NVMe over Fibre Channel. Well, we've been shipping NVMe over Fibre Channel for just under two years now. It'll be almost two years, well, it will be two years in October. So we're sitting here in September, it's almost been two years since we've been shipping that. But they haven't supported it, so now of course we actually, as part of our launch, I pre say something, as part of our launch, the last week of October at IBM's TechU it'll be on October 27th, you can join for free. You don't need to attend TechU, we'll have a free registration page. So just follow Zoginstor or look at my LinkedIns 'cause I'll be posting shortly when we have the link, but we'll be talking about things that we're doing around V7, with support for VMware's announcement of NVMe over Fibre Channel, even though we've had it for two years coming next month. But they're announcing support, so we're doing that as well. So all of those sort of checkbox items, we'll continue to do as they push forward into the container world. IBM will be there right with them as well because we know it's a very large world and we need to support everybody. We support VMware. We supported their competitors in the virtualization space 'cause some customers have, in fact, some customers have both. They've got VMware and maybe one other of the virtualization elements. Usually VMware is the dominant of course, but if they've got even a little bit of it, we need to make sure our storage works with it. We're going to do the same thing in the container world. So we will continue to push forward with VMware. It's a tight relationship, not just with IBM Storage, but with the server group, clearly with the cloud team. So we need to make sure that IBM as a company stays very close to VMware, as well as, obviously, what we're doing with Red Hat. And IBM Storage makes sure we will do both. I like to say that IBM Storage is a Switzerland of the storage industry. We work with everyone. We work with all these infrastructure players from the software world. And even with our competitors, our Spectrum Virtualized software that comes on our Flash Systems Array supports over 550 different storage arrays that are not IBM's. Delivering enterprise-class data services, such as snapshot, replication data, at rest encryption, migration, all those features, but you can buy the software and use it with our competitors' storage array. So at IBM we've made a practice of making sure that we're very inclusive with our software business across the whole company and in storage in particular with things like Spectrum Virtualize, with what we've done with our backup products, of course we backup everybody's stuff, not just ours. We're making sure we do the same thing in the virtualization environment. Particularly with VMware and where they're going into the container world and what we're doing with our own, obviously sister division, Red Hat, but even in a generic Kubernetes environment. Everyone's not going to buy Red Hat or VMware. There are people going to do Kubernetes industry standard, they're going to use that, if you will, open source container environment with Kubernetes on top and not use VMware and not use Red Hat. We're going to make sure if they do it, what I'll call generically, if they use Red Hat, if they use VMware or some combo, we will support all of it and that's very important for us at VMworld to make sure everyone is aware that while we may own Red Hat, we have a very strong, powerful connection to VMware and going to continue to do that in the future as well. >> Eric Herzog, thanks so much for joining us. Always a pleasure catching up with you. >> Thank you very much. We love being with theCUBE, you guys do great work at every show and one of these days I'll see you again and we'll have a beer. In person. >> Absolutely. So, definitely, Dave Vellante and John Furrier send their best, I'm Stu Miniman, and thank you as always for watching theCUBE. (relaxed electronic music)
SUMMARY :
brought to you by VMware He is the chief marketing officer And again, glad to be here, you know, 2020, the major engagements, So we started with IBM Cloud so share with us a little bit, you know, and the differences that we're doing to make sure that we can and now the object storage side. So what are you seeing from and containers in the On the IBM and Red Hat side, you know, So in the case of IBM, we and meeting with people. and guys in the East Coast all on. in the airports or on and maybe one other of the Always a pleasure catching up with you. We love being with theCUBE, and thank you as always
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Eric Clark, NTT | Upgrade 2020 The NTT Research Summit
>>from around the globe. It's the Cube covering upgrade 2020 The NTT Research Summit presented by NTT Research. >>Hi, I'm stupid, man. And this is the Cubes coverage of Upgrade 2020 the global research Summit for NTT and always happy when we get to talk about digital transformation. Happy to welcome to the program First time guests on the program. Eric Clark. He is the chief digital officer with NTT Data. Thanks so much for joining us. Thank >>you. Glad to be here. >>All right, so let's start, you know, CDOs. First of all, there there's lots of studios. We've done lots of events with the chief data officers, which I'm sure we'll talk a little bit about data. But the digital officers, of course, digital so important in general. And even more so in 2020. But let's understand your role is as chief digital officer. What's your charter where you sit in York? What you're responsible for? >>Yeah, definitely. And you know, it's a good question. I often start conversations with our customers by talking about exactly that, because Chief Digital officer means something different toe different companies. So for us, it's primarily market facing. Onda What that means is I spend most of my time looking at research, looking at R and D, looking at what our competitors are doing in the market and looking at where trends. We're going to make sure that we have the right offerings and capabilities to bring to our customers to make sure that they will remain competitive in their markets. >>That's great. You know, We've been talking for years about the, you know, the digital transformations that companies have been going through. One of our definitions have been. If you're not at the end of it, more data driven, you probably haven't done the right thing. But Eric, this year with 2020 you know, anecdotally we talked to a lot of customers, and obviously there's certain initiatives that get frozen or, you know, uh, we'll take a little bit longer. But those digital initiatives, which are supposed to rely on data and help us move fast and be more agile, seem to be at the top of the list and are accelerating because if I can't respond to you know, the daily and weekly changes that have been great in 2020 you know, I might have a tough time surviving. So what are you seeing? You know, how does that live in your world? >>Yeah, you're exactly right. And that's what we're seeing from our client base as well. So early on in the pandemic, there was a lot of freeze, you know, hold everything. Stop. Stop spending. And let's figure out where we are and where this is going. But very quickly that turn to we've got to react. We're gonna be living with this for a while and we can't. We can't afford to sit back and wait and see where it goes. We've got to react, and we've got to direct our our future. And very often the way that comes out is with digital. So you know, customers are looking for opportunities to leverage digital, to grow revenue, to improve customer engagement and to drive more of their revenue through digital channels. >>Interested in one thing I didn't here and there, but I'm sure is part of it. What about the employees themselves? One of the big things, of course, is that we've made this wonderful corporate environment. You've got the great great Internet there, and now wait. Everybody's at home and scrambling as to what they do. So so how about the kind of the the e x to go along with the C X? Yeah, >>exactly. And that was actually one of the first places that we focused as a company, because we do a lot of you know what we refer to as workplace services. So making sure that our customers employees have the tools they need to do their job successfully. Eso immediately. When when officers started closing and people started going home, our big challenge was Let's make sure that our customers can connect from anywhere from wherever they need to be working from and have access to the applications and the tools and the products that they need to perform their jobs remotely. And that's really turned into a significant business of its own of, you know, really addressing those needs not only for our customers but also for our employee base. You know, we have 50,000 people that we sent home more than 90% of overnight, and you know, many of these are our employees that are interacting with our customer based on a daily basis, So we had to make sure not only that they had connective, >>but >>he had to be secure. So it was a very big switch. And I think I personally was really impressed. Not only with what we did, but what we saw. The industry. Dutilleux make that transition very safely and seamlessly. >>Well, let's Eric, I love you to expand a little bit on that. You know which pieces of that that full solution, Uh, is NTT offering? And how do you and your partner's, uh, you know, help your customers through. You know, those rapid options that they need? >>Yeah, so So So we're a full suite provider. So we're focused on digital operations, which is, you know, digitizing your back office from your workplace services to your hybrid infrastructure network, etcetera, all the way through bringing. You know what? We refer to his journey to the cloud. So how do we help you identify what applications and what data you need in the cloud? Um uh, c X and E x. Very big focuses for us. In fact, we take a lot of pride in while we do go to market and sell c X specifically, we consider c x part of everything we do so if we're talking about workplace services or hybrid infrastructure or security. We want the employee experience to be solid, and we want the employee experience to be consistent across all of those things. So way think that our customers should not expect to have different interfaces and different portals and different user experiences when they do work with us across infrastructure and application and cloud etcetera. >>That's excellent, Eric. You know, we spent the last six months talking about how do we react to the pandemic? And now, at least, you know, here in the U. S. Uh, the Children are back in school. If they're back, though, it tends to be ah, hybrid model. And when we look at work, often we know we're gonna have this elongated kind of new abnormal, if you will. So, yes, you might be back in the office some, but chances are you will spend some time remote and therefore it's not work from home or back toe work. It's work from anywhere, is what I need to be able to do. So how are you preparing? How are you helping your customers through that? Because, you know, it's one thing if it was just, you know, a switch that says I'm either here or there, but it z changing and it's very fluid. >>Yeah, and you're exactly right. It is work from anywhere, but there are some of our customers that don't have the luxury of work from anywhere. So when you think about manufacturing facilities and different hospitality companies, um, there there are people that need to go into physical places. We do a lot in the healthcare space. We need doctors in the hospitals. So we've done a lot to help our customers figure out safe ways to return to the work. Recently, we've seen universities and, as you mentioned, you know, high schools and elementary schools all going back with varying degrees of success, right? Some of them have failed, and they've had to take a pause and and figure out how they're going to restart. We've also seen professional sports leagues and now college sports leagues. Andi, When we see them having issues, we see protocols adjusting and we see them looking for what can we do to make this safer, more effective and more successful for whether it's our sports team, our school or our business. So we've taken a very active approaching that, and we're leveraging technology and creating I P. That starts with pre arrival, you know, registering in advance and, you know, opting in for things like tracking social distancing and tracking the use of mask, then using cameras and facilities to monitor it, to make sure people that are are adhering to social distancing and adhering to wearing masks. Andi In the event that they aren't we can send instant notifications to their phone. If we have repeat violators, Weaken. Prohibit them from coming back to the office so we can have very strict controls and adherence to whatever the protocols. Maybe as the protocols change. And then the other thing that allows us to do is in the event someone would test positive with co vid, we will know exactly who they've been within 6 ft of without a mask over the past X number of days. All that is stored in the cloud for us to, you know, use for reference and use for audit purposes so that gives us the ability to then use are apt to direct all the people that the person that was positive was in contact with, let them go, get tested, come back with a negative test before they return to the office. So So, basically, what we've done is we've created all kinds of technology using automation and AI and facial recognition to bring MAWR safety and more security to the workplace. Whatever that work placement might be, whether again, school, university manufacturing facility or a hotel >>Really interesting topic. You know, tracking and tracing so critically important we've seen in many countries around the world. That's really help them get their arms around and control that. You know, we talked to the top of the interview about, you know, digital means leveraging the data. And if I don't have the data, I can't respond to what's happening there. Um, here in the US, I haven't heard as much about the tracking and tracing. Is this a company by company thing do they have is the expense all on them to do it? And of course, it raises the concerns about Well, I'm concerned about my privacy and that that balance between the public interest on my right to privacy, how do you help your customer sort through some of those issues >>Well, privacy is definitely a big issue. And, you know, you noticed that when I was explaining that I said in pre pre arrival, you opt in. So the way we've approached it is it is an opt in. So those that don't wanna opt into that kind of tracking and tracing, um won't won't be those that will be allowed to come back to the office. And that goes back to your other point of work from anywhere. Many of those people can still successfully work from anywhere but those that feel like they're more effective, more successful or have a need to be in an office or need to be physically again in a manufacturing facility or a hotel. We have a way to do that safely, >>right? Well, Eric, one of the things I love about research events like yours is a little peek in tow. What's coming on down the road? So any other things you'd like toe, you know, share about, You know, some of the things that are exciting. You some things we should be looking at a little bit further down the road. >>Well, I think you know for us, as you know, We spend a significant amount of money each year on research, and and we really get excited about thes thes opportunities in these showcases. So you'll see ah, lot of exciting information and a lot of what's coming in the future. Um, a lot of it right now, obviously, because of the times you'll see themes of safety and security. Um, but you're also going to see just ah, whole lot of really thought provoking forward thinking technology. >>Always take the opportunity. Even when there are crisis is out there. There's the opportunity for innovation and acceleration off. What's happening? Eric, Thanks so much pleasure talking with you and definitely looking forward to hearing more from from the event. >>Great. Thank you. Enjoyed it. >>Stay with us for more coverage from upgrade 2020 times to minimum. Thanks as always, for watching cute with
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from around the globe. He is the chief digital officer Glad to be here. All right, so let's start, you know, CDOs. And you know, it's a good question. and are accelerating because if I can't respond to you know, the daily and weekly changes that there was a lot of freeze, you know, hold everything. So so how about the kind of the the e x to go along with the C X? and you know, many of these are our employees that are interacting with our customer based on a daily basis, he had to be secure. And how do you and your partner's, uh, you know, help your customers through. So how do we help you identify what applications And now, at least, you know, here in the U. S. Uh, the Children are back in school. I P. That starts with pre arrival, you know, registering in advance we talked to the top of the interview about, you know, digital means leveraging the data. And, you know, you noticed that when I was explaining you know, share about, You know, some of the things that are exciting. Well, I think you know for us, as you know, We spend a significant amount of money Eric, Thanks so much pleasure talking with you and definitely looking forward to hearing more from for watching cute with
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