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Ez Natarajan & Brad Winney | AWS re:Invent 2022 - Global Startup Program


 

(upbeat music) >> Hi everybody. Welcome back to theCUBE as to continue our coverage here at AWS re:Invent '22. We're in the Venetian. Out in Las Vegas, it is Wednesday. And the PaaS is still happening. I can guarantee you that. We continue our series of discussions as part of the "AWS Startup Showcase". This is the "Global Startup Program", a part of that showcase. And I'm joined by two gentlemen today who are going to talk about what CoreStack is up to. One of them is Ez Natarajan, who is the Founder and CEO. Good to have you- (simultaneous chatter) with us today. We appreciate it. Thanks, EZ. >> Nice to meet you, John. >> And Brad Winney who is the area Sales Leader for startups at AWS. Brad, good to see you. >> Good to see you, John. >> Thanks for joining us here on The Showcase. So Ez, first off, let's just talk about CoreStack a little bit for people at home who might not be familiar with what you do. It's all about obviously data, governance, giving people peace of mind, but much deeper than that. I'll let you take it from there. >> So CoreStack is a governance platform that helps customers maximize their cloud usage and get governance at scale. When we talk about governance, we instill confidence through three layers: solving the problems of the CIO, solving the problems of the CTO, solving the problems of the CFO, together with a single pin of class,- >> John: Mm-hmm. >> which helps them achieve continuous holistic automated outcomes at any given time. >> John: Mm-hmm. So, Brad, follow up on that a little bit- >> Yeah. because Ez touched on it there that he's got a lot of stakeholders- >> Right. >> with a lot of different needs and a lot of different demands- >> Mm-hmm. >> but the same overriding emotion, right? >> Yeah. >> They all want confidence. >> They all want confidence. And one of the trickiest parts of confidence is the governance issue, which is policy. It's how do we determine who has access to what, how we do that scale. And across not only start been a process. This is a huge concern, especially as we talked a lot about cutting costs as the overriding driver for 2023. >> John: Mm-hmm. >> The economic compression being what it is, you still have to do this in a secure way and as a riskless way as possible. And so companies like CoreStack really offer core, no pun intended, (Ez laughs) function there where you abstract out a lot of the complexity of governance and you make governance a much more simple process. And that's why we're big fans of what they do. >> So we think governance from a three dimensional standpoint, right? (speaks faintly) How do we help customers be more compliant, secure, achieve the best performance and operations with increased availability? >> Jaohn: Mm-hmm. >> At the same time do the right spend from a cost standpoint. >> Interviewer: Mm-hmm. So when all three dimensions are connected, the business velocity increases and the customer's ability to cater to their customers increase. So our governance tenants come from these three pillars of finance operations, security operations and air operations at cloud operations. >> Yeah. And... Yeah. Please, go ahead. >> Can I (indistinct)? >> Oh, I'm sorry. Just- >> No, that's fine. >> So part of what's going on here, which is critical for AWS, is if you notice a lot of (indistinct) language is at the business value with key stakeholders of the CTO, the CSO and so on. And we're doing a much better job of speaking business value on top of AWS services. But the AWS partners, again, like CoreStack have such great expertise- >> John: Mm-hmm. >> in that level of dialogue. That's why it's such a key part for us, why we're really interested partnering with them. >> How do you wrestle with this, wrestle may not be the right word, but because you do have, as we just went through these litany, these business parts of your business or a business that need access- >> Ez: Mm-hmm. >> and that you need to have policies in place, but they change, right? I mean, and somebody maybe from the financial side should have a window into data and other slices of their business. There's a lot of internal auditing. >> Man: Mm-hmm. >> Obviously, it's got to be done, right? And so just talk about that process a little bit. How you identify the appropriate avenues or the appropriate gateways for people to- >> Sure. >> access data so that you can have that confidence as a CTO or CSO, that it's all right. And we're not going to let too much- >> out to the wrong people. >> Sure. >> Yeah. So there are two dimensions that drive the businesses to look for that kind of confidence building exercise, right? One, there are regulatory external requirements that say that I know if I'm in the financial industry, I maybe need to following NIST, PCI, and sort of compliances. Or if I'm in the healthcare industry, maybe HIPAA and related compliance, I need to follow. >> John: Mm-hmm. >> That's an external pressure. Internally, the organizations based on their geographical presence and the kind of partners and customers they cater to, they may have their own standards. And when they start adopting cloud; A, for each service, how do I make sure the service is secure and it operates at the best level so that we don't violate any of the internal or external requirements. At the same time, we get the outcome that is needed. And that is driven into policies, that is driven into standards which are consumable easily, like AWS offers well-architected framework that helps customers make sure that I know I'm architecting my application workloads in a way that meets the business demands. >> John: Mm-hmm. >> And what CoreStack has done is taken that and automated it in such a way it helps the customers simplify that process to get that outcome measured easily so they get that confidence to consume more of the higher order services. >> John: Okay. And I'm wondering about your relationship as far with AWS goes, because, to me, it's like going deep sea fishing and all of a sudden you get this big 4, 500 pound fish. Like, now what? >> Mm-hmm. >> Now what do we do because we got what we wanted? So, talk about the "Now what?" with AWS in terms of that relationship, what they're helping you with, and the kind of services that you're seeking from them as well. >> Oh, thanks to Brad and the entire Global Startup Ecosystem team at AWS. And we have been part of AWS Ecosystem at various levels, starting from Marketplace to ISV Accelerate to APN Partners, Cloud Management Tools Competency Partner, Co-Sell programs. The team provides different leverages to connect to the entire ecosystem of how AWS gets consumed by the customers. Customers may come through channels and partners. And these channels and partners maybe from WAs to MSPs to SIs to how they really want to use each. >> John: Mm-hmm. >> And the ecosystem that AWS provides helps us feed into all these players and provide this higher order capability which instills confidence to the customers end of the day. >> Man: Absolutely. Right. >> And this can be taken through an MSP. This can be taken through a GSI. This can be taken to the customer through a WA. And that's how our play of expansion into larger AWS customer base. >> Brad: Yeah. >> Brad, from your side of the fence. >> Brad: No, its... This is where the commons of scale come to benefit our partners. And AWS has easily the largest ecosystem. >> John: Mm-hmm. >> Whether or not it's partners, customers, and the like. And so... And then, all the respective teams and programs bring all those resources to bear for startups. Your analogy of of catching a big fish off coast, I actually have a house in Florida. I spend a lot of time there. >> Interviewer: Okay. >> I've yet to catch a big 500 pound fish. But... (interviewer laughs) >> But they're out there. >> But they're definitely out there. >> Yeah. >> And so, in addition to the formalized programs like the Global Partner Network Program, the APN and Marketplace, we really break our activities down with the CoreStacks of the world into two major kind of processes: "Sell to" and "Sell with". And when we say "Sell to", what we're really doing is helping them architect for the future. And so, that plays dividends for their customers. So what do we mean by that? We mean helping them take advantage of all the latest serverless technologies: the latest chip sets like Graviton, thing like that. So that has the added benefit of just lowering the overall cost of deployment and expend. And that's... And we focus on that really extensively. So don't ever want to lose that part of the picture of what we do. >> Mm-hmm. >> And the "Sell with" is what he just mentioned, which is, our teams out in the field compliment these programs like APN and Marketplace with person-to-person in relationship development for core key opportunities in things like FinTech and Retail and so on. >> Interviewer: Mm-hmm. >> We have significant industry groups and business units- >> Interviewer: Mm-hmm. >> in the enterprise level that our teams work with day in and day out to help foster those relationships. And to help CoreStack continue to develop and grow that business. >> Yeah. We've talked a lot about cost, right? >> Yeah. >> But there's a difference between reducing costs or optimizing your spend, right? I mean there- >> Brad: Right. >> Right. There's a... They're very different prism. So in terms of optimizing and what you're doing in the data governance world, what kind of conversations discussions are you having with your clients? And how is that relationship with AWS allowing you to go with confidence into those discussions and be able to sell optimization of how they're going to spend maybe more money than they had planned on originally? >> So today, because of the extra external micro-market conditions, every single customer that we talk to wanting to take a foster status of, "Hey, where are we today? How are we using the cloud? Are we in an optimized state?" >> Interviewer: Mm-hmm. >> And when it comes to optimization, again, the larger customers that we talk to are really bothered about the business outcome and how their services and ability to cater to their customers, right? >> Interviewer: Mm-hmm. >> They don't want to compromise on that just because they want to optimize on the spend. That conversation trickled down to taking a poster assessment first, and then are you using the right set of services within AWS? Are the right set of services being optimized for various requirements? >> Interviewer: Mm-hmm. >> And AWS help in terms of catering to the segment of customers who need that kind of a play through the patent ecosystem. >> John: Mm-hmm. Yeah. We've talked a lot about confidence too, cloud with confidence. >> Brad: Yeah. Yeah. >> What does that mean to different people, you think? I mean, (Brad laughing) because don't you have to feel them out and say "Okay. What's kind of your tolerance level for certain, not risks, but certain measures that you might need to change"? >> I actually think it's flipped the other way around now. I think the risk factor- >> Okay. >> is more on your on-prem environment. And all that goes with that. 'Cause you... Because the development of the cloud in the last 15 years has been profound. It's gone from... That's been the risky proposition now. With all of the infrastructure, all the security and compliance guardrails we have built into the cloud, it's really more about transition and risk of transition. And that's what we see a lot of. And that's why, again, where governance comes into play here, which is how do I move my business from on-prem in a fairly insecure environment relatively speaking to the secure cloud? >> Interviewer: Sure. >> How do I do that without disrupting business? How do I do that without putting my business at risk? And that's a key piece. I want to come back, if I may, something on cost-cutting. >> Interviewer: Sure. >> We were talking about this on the way up here. Cost-cutting, it's the bonfire of the vanities in that in that everybody is talking about cost-cutting. And so we're in doing that perpetuating the very problem that we kind of want to avoid, which is our big cost-cutting. (laughs) So... And I say that because in the venture capital community, what's happening is two things: One is, everybody's being asked to extend their runways as much as possible, but they are not letting them off the hook on growth. And so what we're seeing a lot of is a more nuanced conversation of where you trim your costs, it's not essential, spend, but reinvest. Especially if you've got good strong product market fit, reinvest that for growth. And so that's... So if I think about our playbook for 2023, it's to help good strong startups. Either tune their market fit or now that they good have have good market fit, really run and develop their business. So growth is not off the hook for 2023. >> And then let me just hit on something- >> Yeah. >> before we say goodbye here that you just touched on too, Brad, about. How we see startups, right? AWS, I mean, obviously there's a company focus on nurturing this environment of innovation and of growth. And for people looking at maybe through different prisms and coming. >> Brad: Yeah. >> So if you would maybe from your side of the fence, Ez from CoreStack, about working as a startup with AWS, I mean, how would you characterize that relationship about the kind of partnership that you have? And I want to hear from Brad too about how he sees AWS in general in the startup world. But go ahead. >> It's kind of a mutually enriching relationship, right? The support that comes from AWS because our combined goal is help the customers maximize the potential of cloud. >> Interviewer: Mm-hmm. >> And we talked about confidence. And we talked about all the enablement that we provide. But the partnership helps us get to the reach, right? >> Interviewer: Mm-hmm. >> Reach at scale. >> Interviewer: Mm-hmm. We are talking about customers from different industry verticals having different set of problems. And how do we solve it together so that like the reimbursement that happens, in fact healthcare customers that we repeatedly talk to, even in the current market conditions, they don't want to save. They want to optimize and re-spend their savings using more cloud. >> Interviewer: Mm-hmm. >> So that's the partnership that is mutually enriching. >> Absolutely. >> Yeah. To me, this is easy. I think the reason why a lot of us are here at AWS, especially the startup world, is that our business interests are completely aligned. So I run a pretty significant business unit in a startup neighbor. But a good part of my job and my team's job is to go help cut costs. >> Interviewer: Mm-hmm. >> So tell me... Show me a revenue responsibility position where part of your job is to go cut cost. >> Interviewer: Right. >> It's so unique and we're not a non-profit. We just have a very good long-term view, right? Which is, if we help companies reduce costs and conserve capital and really make sure that that capital is being used the right way, then their long-term viability comes into play. And that's where we have a chance to win more of that business over time. >> Interviewer: Mm-hmm. >> And so because those business interests are very congruent and we come in, we earn so much trust in the process. But I think that... That's why I think we being AWS, are uniquely successful startups. Our business interests are completely aligned and there's a lot of trust for that. >> It's a great success story. It really is. And thank you for sharing your little slice of that and growing slice of that too- >> Yeah. Absolutely. >> from all appearances. Thank you both. >> Thank you, John. >> Thank you very much, John. >> Appreciate your time. >> This is part of the AWS Startup Showcase. And I'm John Walls. You're watching theCUBE here at AWS re:Invent '22. And theCUBE, of course, the leader in high tech coverage.

Published Date : Nov 30 2022

SUMMARY :

And the PaaS is still happening. And Brad Winney with what you do. solving the problems of the CIO, which helps them achieve John: Mm-hmm. that he's got a lot of stakeholders- And one of the trickiest a lot of the complexity of governance do the right spend from a cost standpoint. and the customer's ability to cater Oh, I'm sorry. of the CTO, the CSO and so on. in that level of dialogue. and that you need to or the appropriate gateways for people to- access data so that you that drive the businesses to look for that and the kind of partners it helps the customers and all of a sudden you get and the kind of services and the entire Global Startup And the ecosystem that Right. And this can be taken through an MSP. of the fence. And AWS has easily the largest ecosystem. customers, and the like. (interviewer laughs) So that has the added benefit And the "Sell with" in the enterprise level lot about cost, right? And how is that relationship Are the right set of And AWS help in terms of catering to John: Mm-hmm. What does that mean to the other way around now. And all that goes with that. How do I do that without And I say that because in the that you just touched on too, Brad, about. general in the startup world. is help the customers But the partnership helps so that like the So that's the partnership especially the startup world, So tell me... of that business over time. And so because those business interests and growing slice of that too- Thank you both. This is part of the

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Eric Feagler & Jimmy Nannos & Jeff Grimes, AWS | AWS re:Invent 2022


 

(bright upbeat music) >> Good morning fellow cloud community nerds and welcome back to theCube's live coverage of AWS re:Invent, we're here in fabulous Las Vegas, Nevada. You can tell by my sequence. My name's Savannah Peterson and I'm delighted to be here with theCUBE. Joining me this morning is a packed house. We have three fabulous guests from AWS's global startup program. Immediately to my right is Eric. Eric, welcome to the show. >> Thank you. >> We've also got Jimmy and Jeff. Before we get into the questions, how does it feel? This is kind of a show off moment for you all. Is it exciting to be back on the show floor? >> Always, I mean, you live for this event, right? I mean, we've got 50,000. >> You live for this? >> Yeah, I mean, 50,000 customers. Like we really appreciate the fact that time, money and resources they spend to be here. So, yeah, I love it. >> Savanna: Yeah, fantastic. >> Yeah, everyone in the same place at the same time, energy is just pretty special, so, it's fun. >> It is special. And Jimmy, I know you joined the program during the pandemic. This is probably the largest scale event you've been at with AWS. >> First time at re:Invent. >> Welcome >> (mumbles) Customers, massive. And I love seeing some of the startups that I partner with directly behind me here from theCUBE set as well. >> Yeah, it's fantastic. First time on theCUBE, welcome. >> Jimmy: Thank you. >> We hope to have you back. >> Jimmy: Proud to be here. >> Jimmy, I'm going to keep it on you to get us started. So, just in case someone hasn't heard of the global startup program with AWS. Give us the lay of the land. >> Sure, so flagship program at AWS. We partner with venture backed, product market fit B2B startups that are building on AWS. So, we have three core pillars. We help them co-built, co-market, and co-sell. Really trying to help them accelerate their cloud journey and get new customers build with best practices while helping them grow. >> Savanna: Yeah, Jeff, anything to add there? >> Yeah, I would say we try our best to find the best technology out there that our customers are demanding today. And basically, give them a fast track to the top resources we have to offer to help them grow their business. >> Yeah, and not a casual offering there at AWS. I just want to call out some stats so everyone knows just how many amazing startups and businesses that you touch. We've talked a lot about unicorns here on the show, and one of Adam's quotes from the keynote was, "Of the 1200 global unicorns, 83% run on AWS." So, at what stage are most companies trying to come and partner with you? And Eric we'll go to you for that. >> Yeah, so I run the North American startup team and our mission is to get and support startups as early as inception as possible, right? And so we've got kind of three, think about three legs of stool. We've got our business development team who works really closely with everything from seed, angel investors, incubators, accelerators, top tier VCs. And then we've got a sales team, we've got a BD team. And so really, like we're even looking before customers start even building or billing, we want to find those stealth startups, help them understand kind of product, where they fit within AWS, help them understand kind of how we can support them. And then as they start to build, then we've got a commercial team of solution architects and sales professionals that work with them. So, we actually match that life cycle all the way through. >> That's awesome. So, you are looking at seed, stealth. So, if I'm a founder listening right now, it doesn't matter what stage I'm at. >> No, I mean, really we want to get, and so we have credit programs, we have enablement programs, focus everything from very beginning to hyper scale. And that's kind of how we think about it. >> That's pretty awesome. So Jeff, what are the keys to success for a startup in working with you all? >> Yeah, good question. Highly differentiated technology is absolutely critical, right? There's a lot of startups out there but finding those that have differentiated technology that meets the demands of AWS customers, by far the biggest piece right there. And then it's all about figuring out how to lean into the partnership and really embrace what Jimmy said. How do you do the co build, the co-marketing, co-sell to put the full package together to make sure that your software's going to have the greatest visibility with our customers out there. >> Yeah, I love that. Jimmy, how do you charm them? What do the startups see in working with AWS? (indistinct) >> But that aside, Jeff just alluded to it. It's that better together story and it takes a lot of buy-in from the partner to get started. It is what we say, a partner driven flywheel. And the successful partners that I work with understand that and they're committing the resources to the relationship because we manage thousands and thousands of startups and there's thousands listed on Marketplace. And then within our co-sell ISV Accelerate program, there's hundreds of startups. So startups have to, one, differentiate themselves with their technology, but then two, be able to lean in to do the tactical engagement that myself and my PDM peers help them manage. >> Awesome, yeah. So Eric. >> Yes. >> Let's say I talk to a lot of founders because I do, and how would I pitch an AWS partnership through the global startup program to them? >> Yeah, well, so this... >> Give me my sound back. >> Yeah, yeah, look for us, like it's all about scaling your business, right? And so my team, and we have a partnership. I run the North American startup team, they run the global startup program, okay? So what my job is initially is to help them build up their services and their programs and products. And then as they get to product market fit, and we see synergy with selling with Amazon, the whole idea is to lead them into the go-to market programs, right? And so really for us, that pitch is this, simply put, we're going to help you extend your reach, right? We're going to take what you know about your service and having product market fit understanding your sales cycle, understanding your customer and your value, and then we're going to amplify that voice. >> Sounds good to me, I'm sold. I like that, I mean, I doubt there's too many companies with as much reach as you have. Let's dig in there a little bit. So, how much is the concentration of the portfolio in North America versus globally? I know you've got your fingers all over the place. >> Jimmy: Yeah. >> Go for it, Jeff. >> Jimmy: Well, yeah, you start and I'll... >> On the partnership side, it's pretty balanced between North America and AMEA and APJ, et cetera, but the type of partners is very different, right? So North America, we have a high focus on infrastructure led partners, right? Where that might be a little different in other regions internationally. >> Yeah, so I have North America, I have a peer that has AMEA, a peer that has Latin America and a peer that has APJ. And so, we have the startup team which is global, and we break it up regionally, and then the global startup program, which is partnership around APN, Amazon Partner Network, is also global. So like, we work in concert, they have folks married up to our team in each region. >> Savannah, what I'm hearing is you want do a global startup showcase? >> Yeah. (indistinct) >> We're happy to sponsor. >> Are you reading my mind? We are very aligned, Jimmy. >> I love it, awesome. >> I'm going to ask you a question, since you obviously are in sync with me all ready. You guys see what you mentioned, 50,000 startups in the program? 100, 000, how many? >> Well you're talking about for the global startup program, the ISV side? >> Sure, yeah, let's do both the stats actually. >> So, the global startup program's a lot smaller than that, right? So globally, there might be around 1,000 startups that are in the program. >> Savanna: Very elite little spot. >> Now, a lot bigger world on Eric's side. >> Eric: Yeah, globally over 200,000. >> Savanna: Whoa. >> Yeah, I mean, you think about, so just think about the... >> To keep track, those all in your head? >> Yeah, I can't keep track. North America's quite large. Yeah, no, because look, startups are getting created every day, right? And then there's positive exits and negative exits, right? And so, yeah, I mean, it's impressive. And particularly over the last two years, over the last two years are a little bit crazy, bonkers with the money coming. (mumbles) And yet the creation that's going to happen right now in the market disruption is going to mirror what happened in 2008, 2009. And so, the creation is not going to slow down. >> Savanna: No, hopefully not. >> No. >> No, and our momentum, I mean everyone's doing things faster, more data, it's all that we're talking about, do more and make it easier for everybody in the same central location. Jimmy, of those thousand global startups that you're working with, can you tell us some of the trends? >> Yeah, so I think one of the big things, especially, I cover data analytics startups specifically. So, one moving from batch to real time analytics. So, whether that's IOT, gaming, leader boards, querying data where it sits in an AWS data, like companies need to make operational decisions now and not based off of historic data from a week ago or last night or a month ago. So, that's one. And then I'm going to steal one of John's lines, is data is code. That is becoming that base layer that a lot of startups are building off of and operationalizing. So, I think those are the two big things I'm seeing, but would love... >> Curious to both, Jeff, let's go to you next, I'm curious, yeah. >> Yeah, totally. I think from a broader perspective, the days of completely free money and infinite resources are coming to a close, if not already closed. >> We all work with startups, we can go ahead and just talk about all the well is just a little (indistinct)... >> So, I think it's closed, and so because of that, it's how do you deal with a lot? How do you produce the results on the go to market side with fewer resources, right? And so it's incumbent on our team to figure out how to make it an easier, simpler process to partner with AWS, knowing those constraints are very real now. >> Savanna: Yeah. >> Yeah. >> Yeah, and to build on that. I think mid stage, it's all about cash preservation, right? And it's in that runway... >> Especially right now. >> Yeah, and so part of that is getting into the right infrastructure, when you had a lot of people, suddenly you don't have as many people moving into managed services, making sure that you can scale at a cost efficient way versus at any cost. That's kind of the latter stage. Now what's really been fascinating more at the at the early stages, I call it the rise of the AIML native. And so, where you say three years ago, you saw customers bolting on AI, now they're building AI from the start, right? And that's pervasive across every industry, whether it's in FinTech, life sciences, healthcare, climate tech, you're starting to see it all the way across the board. And then of course the other thing is, yeah, the other one is just the rise of just large language models, right? And just, I think there's the hype and there's the promise, but you know, over time, like the amount of customers big and small, whom are used in large language models is pretty fascinating. >> Yeah, you must have fascinating jobs. I mean, genuinely, it's so cool to get to not only see and have your finger on the pulse of what's coming next, essentially that's what startups are, but also be able to support them and to collaborate with them. And it's clear, the commitment to community and to the customers that you're serving. Last question for each of you, and then we're talking about your DJing. >> Oh yeah, I definitely, I want to see that. >> No, we're going to close with that as a little pitch for everyone watching this show. So, we make sure the crowd's just packed for that. This is your show, as you said, you live for this show, love that. >> Yeah. >> Give us your 30 second hot take, most important soundbites, think of this as your thought leadership shining moment. What's the biggest takeaway from the show? Biggest trend, thing that has you most excited? >> Oh, that's a difficult one. There's a lot going on. >> There is a lot going on. I mean, you can say a couple things. I'll allow you more than 30 seconds if you want. >> No, I mean, look, I just think the, well, what's fascinating to me in having this is my third or fourth re:Invent is just the volume of new announcements that come out. It's impressive, right? I mean it's impressive in terms of number of services, but then the depth of those services and the building on, I think it's just really amazing. I think that the trend you're going to continue to see and there's going to be more keynotes tomorrow, so, I can't let anything out. But just the AI, ML, real excited about that, analytic space, serverless, just continue to see the maturation of that space, particularly for startups. I think that to me is what's really exciting. And just seeing folks come together, start exchanging ideas, and I think the last piece I'll do is a pitch for my own team, like we have like 18 different sessions from the North American startup team. And so, I mean, shout out to our solution architects putting those sessions together, geared towards startups for startups, and so, that's probably what I'm most excited about. >> Casual, that was good, and you pitched it in time. I think that was great. >> There you go. >> All right, Jeff, you just had a little practice time while he was going. Let's (indistinct). >> No, so it's just exciting to see all the partners that we support here, so many of them have booths here and are showcasing their technology. And being able to connect them with customers to show how advanced their capabilities are that they're bringing to the table to supplement and compliment all the new capabilities that AWS is launching. So, to be able to see all of that in the same place at the same time and really hear what they need from a partnership perspective, that's what's special for us. >> Savanna: This is special. All right, Jimmy. >> My thoughts on re:Invent or? >> Not DJ yet. >> Not DJ. Not DJ, but I mean, your first re:Invent. Probably your first time getting to interact with a lot of the people that you chat with face to face. How does it feel? What's your hot take? Your look through the crystal ball, if you want to take it farther out in front. >> I think it's finally getting FaceTime with some of the relationships that I've built purely over Chime and virtual calls over the past two years has been incredible. And then secondly, to the technical enablement piece, I can announce this 'cause it was already announced earlier, is AWS Security Lake, one of my partners, Cribl, was actually a launch partner for that service. So, a little too to the Horn for Global Startup program, one of the coolest things at the tactical level as a PDM is working with them throughout the year and my partner solution architect finding these unique alignment opportunities with native AWS services and then seeing it build all the way through fruition at the finish line, announced at re:Invent, their logo up on screen, like that's, I can sleep well tonight. >> Job well done. >> Yeah. >> Yeah. >> That's pretty cool. >> That is cool. >> So, I've already told you before you even got here that you're a DJ and you happen to be DJing at re:Invent. Where can we all go dance and see you? >> So, shout out to Mission Cloud, who has sponsored Tao, Day Beach Club on Wednesday evening. So yes, I do DJ, I appreciate AWS's flexibility work life balance. So, I'll give that plug right here as well. But no, it's something I picked up during COVID, it's a creative outlet for me. And then again, to be able to do it here is just an incredible opportunity. So, Wednesday night I hope to see all theCUBE and everyone that... >> We will definitely be there, be careful what you wish for. >> What's your stage name? >> Oh, stage name, DJ Hot Hands, so, find me on SoundCloud. >> DJ Hot Hands. >> All right, so check out DJ Hot Hands on SoundCloud. And if folks want to learn more about the Global Startup program, where do they go? >> AWS Global Startup Program. We have a website you can easily connect with. All our startups are listed on AWS Marketplace. >> Most of them are Marketplace, you can go to our website, (mumbles) global startup program and yeah, find us there. >> Fantastic. Well, Jeff, Jimmy, Eric, it was an absolute pleasure starting the day. We got startups for breakfast. I love that. And I can't wait to go dance to you tomorrow night or tonight actually. I'm here for the fist bumps. This is awesome. And you all are great. Hope to have you back on theCUBE again very soon and we'll have to coordinate on that global Startup Showcase. >> Jimmy: All right. >> I think it's happening, 2023, get ready folks. >> Jimmy: Here we go. >> Get ready. All right, well, this was our first session here at AWS re:Invent. We are live from Las Vegas, Nevada. My name is Savannah Peterson, we're theCUBE, the leader in high tech reporting. (bright upbeat music)

Published Date : Nov 29 2022

SUMMARY :

and I'm delighted to be here with theCUBE. Is it exciting to be Always, I mean, you they spend to be here. Yeah, everyone in the And Jimmy, I know you joined the program And I love seeing some of the startups Yeah, it's fantastic. of the global startup program with AWS. So, we have three core pillars. to the top resources we have to offer and businesses that you touch. And then as they start to build, So, you are looking at seed, stealth. and so we have credit programs, to success for a startup that meets the demands of AWS customers, What do the startups from the partner to get started. So Eric. initially is to help them So, how much is the you start and I'll... but the type of partners and a peer that has APJ. Yeah. Are you reading my mind? I'm going to ask you a question, both the stats actually. that are in the program. Yeah, I mean, you think about, And so, the creation is in the same central location. And then I'm going to Jeff, let's go to you are coming to a close, talk about all the well on the go to market side Yeah, and to build on that. Yeah, and so part of that and to collaborate with them. I want to see that. said, you live for this show, What's the biggest takeaway from the show? There's a lot going on. I mean, you can say a couple things. and there's going to be and you pitched it in time. All right, Jeff, you just that they're bringing to the table Savanna: This is special. time getting to interact And then secondly, to the to be DJing at re:Invent. And then again, to be able to do it here be careful what you wish for. so, find me on SoundCloud. about the Global Startup We have a website you you can go to our website, Hope to have you back on I think it's happening, We are live from Las Vegas, Nevada.

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Chris Casey, AWS | AWS re:Invent 2022


 

>> Hello, wonderful humans and welcome back to theCUBE. We are live from Las Vegas, Nevada, this week at AWS Reinvent. I am joined by analyst and 10 year reinvent veteran John Furrier. John, pleasure to join you today. >> Great to see you, great event. This is 10 years. We've got great guests coming on the Q3 days of after this wall to wall, we'll lose our voice every year, Thursday >> Host: I can feel the energy. Can you feel the volume already? >> Yes. Everyone's getting bigger, stronger, in the marketplace seeing a lot more activity new players coming into the cloud. Ones that have been around for 10 years or growing up and turning into platforms and just the growth of software in the industry is phenomenal. Our next guest is going to be great to chat about. >> I know it's funny you mentioned marketplace. We're going to be talking marketplace, in our next segment. We're bringing back a Cube alumni Chris Casey welcome back to the show. How, how you Feeling today? >> Thank you for having me. Yeah, I mean this week is the most exciting week of the year for us at AWS and you know, it's just a fantastic energy. You mentioned it before, to be here in Las Vegas at Reinvent and thank you very much for having me back. It's great to talk to John last year and lovely to meet you and talk to you this year. >> It is, it is our pleasure. It is definitely the biggest event of the year. It's wild that Amazon would do this on the biggest online shopping day of the year as well. It goes to show about the boldness and the bravery of the team, which is very impressive. So you cover a few different things at AWS So you cover a few different things at AWS you're talking about and across industries as well. Can you talk to me a little bit about why the software alliances and the data exchange are so important to the partner organization at AWS? >> Yeah, it really comes back to the importance to, to the AWS customer. As we've been working with customers over the, you know the past few years especially, and they've been embarking on their enterprise transformation and their digital transformation moving workloads to to the cloud, they've really been asking us for more and more support from the AWS ecosystem, and that includes native AWS services as well as partners to really help them start to solve some of the industry specific use cases and challenges that they're facing and really incorporate those as part of the enterprise transformation journey that they're embarking on with AWS. What, how that translates back to the AWS marketplace and the partner organization is customers have told us they're really looking for us to have the breadth and depth of the ecosystem of partners available to them that have the intellectual property that solves very niche use cases and workloads that they're looking to migrate to the cloud. A lot of the time that furnishes itself as an independent software vendor and they have software that the customer is trying to use to solve, you know an insurance workflow or an analytics workflow for your utility company as well as third party data that they need to feed into that software. And so my team's responsibility is helping work backwards from the customer need there and making sure that we have the partners available to them. Ideally in the AWS marketplace so they can go and procure those products and make them part of solutions that they're trying to build or migrate to AWS. >> A lot of success in marketplace over the past couple years especially during the pandemic people were buying and procuring through the marketplace. You guys have changed some of the operational things, data exchange enterprise sellers or your sales reps can sell in there. The partners have been glowingly saying great things about how it's just raining money for them if they do it right. And some are like, well, I don't get the marketplace. So there's a, there's kind of a new game in town and the marketplace with some of the successes. What, what is this new momentum that's happening? Is it just people are getting more comfortable they're doing it right? How does the marketplace work effectively? >> Yeah, I mean, marketplace has been around for for 10 years as well as the AWS partner organization. >> Host: It's like our coverage. >> Yes, just like. >> Host: What a nice coincidence. Decades all around happy anniversary everyone. >> Yeah, everyone's selling, celebrating the 10 year birthday, but I think to your point, John, you know, we we've continued iterate on features and functionality that have made the partner experience a much more welcoming digital experience for them to go to market with AWS. So that certainly helped and we've seen more and more customers start to adopt marketplace especially for, for some of their larger applications that they're trying to transform on the cloud. And that extends into industry verticals as well as horizontal sort of business applications whether they be ERP systems like Infor the customers are trying to procure through the marketplace. And I think even for our partners, it's customer driven. You know, we, we've, we've heard from our customers that the, the streamlining the payments and procurement process is a really key benefit for them procuring by the marketplace and also the extra governance and control and visibility they get on their third party licensing contracts is a really material benefit for them which is helping our partners lean in to marketplace as a as a digital channel for them to go to market with us. >> And also you guys have this program it's what's it called enterprise buying or something where clients can just take their spend and move it over into other products like MongoDB more Mongo gimme some more Splunk, gimme some more influence. I mean all these things are possible now, right. For some of the partners. Isn't that, that's like that's like found money for the, for the partners. >> Yeah, going back to what I said before about the AWS ecosystem, we're really looking to help customers holistically with regard to that, and certainly when customers are looking to make commitments to AWS and and move a a large swath of workloads to AWS we want to make sure they can benefit from that commitment not only from native AWS services but also third party data and software applications that they might be procuring through the marketplace. So certainly for the procurement teams not only is there technical benefits for them on the marketplace and you know foresters total economic impact study really helped quantify that for us more recently. You know, 66% of time saving for procurement professionals. >> Host: Wow. >> Which is when you calculate that in hours in person weeks or a year, that's a lot of time on undifferentiated heavy lifting that they can now be doing on value added activities. >> Host: That's a massive shift for >> Yeah, massive shift. So that in addition, you know, to, you know, some of the more contractual and commercial benefits is really helping customers look holistically at how AWS is helping them transform with third party applications and data. >> I want to stick on customers for a second 'cause in my show notes are some pretty well known customers and you mentioned in for a moment ago can you tell us a little bit about what's going on with Ferrari? >> Chris: Sure. So in four is one of our horizontal business application partners and sellers in the AWS marketplace and they sell ERP systems so helping enterprises with resource planning and Ferrari is obviously a very well known brand and you know, the oldest and most successful >> May have heard of them. >> Chris: Yes. Right. The most successful formula one racing team and Ferrari, you know a really meaningful customer for AWS from multiple angles whether they're using AWS to enhance their car design, as well as their fan engagement, as well as their actual end car consumer experience. But as it specifically relates to marketplace as part of Ferrari's technical transformation they were looking to upgrade their ERP system. And so they went through a whole swath of vendors that they wanted to assess and they actually chose Infor as their ERP system. And one of the reasons was >> Nice. >> Chris: because Infor actually have an automotive specific instance of their SaaS application. So when we're talking about really solving for some of those niche challenges for customers who operate in an industry, that was one of the key benefits. And then as an added bonus for Ferrari being able to procure that software through the AWS marketplace gave them all the procurement benefits that we just talked about. So it's super exciting that we're able to play a, you know a part in accelerating that digital transformation with Ferrari and also help Infor in terms of getting a really meaningful customer using their software services on AWS. >> Yeah. Putting a new meaning to turn key your push start. (laughing) >> You mentioned horizontal services earlier. What is it all about there? What's new there? We're hearing, I'm expecting to see that in the keynote tomorrow. Horizontal and vertical solutions and let's get the CEOs. What, what's the focus there? What's this horizontal focus for you? >> Yeah, I, I think the, the big thing is is really helping line of business users. So people in operations or marketing functions, that our customers, see the the partners and the solutions that they use on a daily basis today and how they can actually help accelerate their overall enterprise transformation. With those partners, now on AWS. Historically, you know, those line of business users might not have cared where an application historically ran whether it was on-prem or on AWS but now just the depth of those transformation journeys their enterprises are on that's really the next frontier of applications and use cases that many of our customers are saying they want to move to AWS. >> John: And what are some of those horizontal examples that you see emerging? >> So Salesforce is, is probably one, one of the best ones to call out there. And really the two meaningful things Salesforce have done there is a deep integration with our ML and AI services like SageMaker so people can actually perform some of those activities without leaving the Salesforce application. And then AWS and Salesforce have worked on a unified developer experience, which really helps remove friction in terms of data flows for anyone that's trying to build on both of those services. So the partnership with horizontal business applications like Salesforce is much deeper than just to go to market. It's also on the build side to help make it much more seamless for customers as they're trying to migrate to Salesforce on AWS as an example there. >> It's like having too many tabs open at once, everybody wants it all in one place all at one time. >> Chris: Yeah. >> And it makes sense that you're doing so much in, in the partner marketplace. Let's talk a little bit more about the data exchange. How, how is this intertwined with your vertical and horizontal efforts that the team's striving as well as with another big name example that folks know probably only because of the last few, few years, excuse me, with Moderna? Can you tell us a little more about that? >> Sure. I think when we're, when we're talking to customers about their needs when they're operating in a specific industry, but it probably goes for all customers and enterprise customers especially when they're thinking about software. Almost always that software also needs data to actually be analyzed or processed through it for really the end business outcome to be achieved. And so we're really making a conscious effort to really help our partners integrate with solutions that the AWS field teams and business development teams are talking to customers about and help tie those solutions to customer use cases, rather than it being an engagement with a specific customer on a product by product basis. And certainly software and and data going together is a really nice combination that many customers are looking for us to solve for and for looking for us to create pairings based on other customer needs or use cases that we've historically solved for in the past. >> I mean, with over a million customers, it's hard to imagine anyone could have more use cases to pull from when we're talking about these different instances >> Right. The challenge actually is identifying which are the key ones for each of the industries and which are the ones that are going to help move the needle the most for customers in there, it's, it's not an absence of selection in that case. >> Host: Right. (laughter) I can imagine. I can imagine that's actually the challenge. >> Chris: Yeah. >> Yeah. >> But it's really important. And then more specifically on the data exchange, you know I think it goes back to one of the leadership principles that we launched last year. The two new leadership principles, success and scale bring broad responsibility. You know, we take that very seriously at AWS and we think about that in our actions with our native services, but also in terms of, you know, the availability of partner solutions and then ultimately the end customer outcomes that we can help achieve. And I think Moderna's a great example of that. Moderna have been using the mRNA technology and they're using it to develop a a new vaccine for the RSV virus. And they're actually using the data exchange to procure and then analyze real world evidence data. And what that, what that helps them do is identify and and analyze in almost real time using data on Redshift who are the best vaccine candidates for the trials based on geography and demographics. So it's really helping them save costs, but not only cost really help optimize and be much more efficient in terms of how they're going about their trials from time to market.. >> Host: Time to market. >> vaccine perspective. Yeah. And more importantly, getting the analysis and the results back from those trials as fast as they possibly can. >> Yeah. >> And data exchange, great with the trend that we're going to hear and the keynote tomorrow. More data exchanging more data being more fluid addressable shows those advantages. That's a great example. Great call out there. Chris, I got to get your thoughts on the ecosystem. You know, Ruba Borno is the new head of partners, APN, Amazon Partner Network and marketplace comes together. How you guys serve your partners is also growing and evolving. What's the biggest thing going on in the ecosystem that you see from your perspective? You can put your Amazon hat on or take your your Amazon hat off a personal hat on what's going on. There's a real growth, I mean seeing people getting bigger and stronger as partners. There's more learning, there's more platforms developing. It's, it's kind of the next gen wave coming. What's going on there? What's the, what's the keynote going to be like, what's the what's this reinvent going to be for partners? Give us a share your, share your thoughts. >> Yeah, certainly. I, I think, you know, we are really trying to make sure that we're simplifying the partner experience as much as we possibly can to really help our partners become you know, more profitable or the most profitable they can be with AWS. And so, you know, certainly in Ruba's keynote on Wednesday you're going to hear a little bit about what we've done there from a programs perspective, what we're doing there from feature and capability perspectives to help, you know really push the digital custom, the digital partner experience, sorry, I should say as much as possible. And really looking holistically at that partner experience and listening to our partners as much as we possibly can to adapt partner pathways to ultimately simplify how they're going to market with AWS. Not only on the co-sell side of things and how we interact with our field teams and actually interact with the end customer, but also on how we, we build and help coil with them on AWS to make their solutions whether that be software, whether that be machine learning models, whether that be data sets most optimized to operate in the AWS ecosystem. So you're going to hear a lot of that in Ruba's keynote on Wednesday. There's certainly some really fantastic partner stories and partner launches that'll be featured. Also some customer outcomes that have been realized as a result of partners. So make sure you don't miss it >> John: More action than ever before, right now. >> It's jam-packed, certainly and throughout the week you're going to see multiple launches and releases related to what we're doing with partners on marketplace, but also more generally to help achieve those customer outcomes. >> Well said Brian. So your heart take, what is the future of partnerships the future of the cloud, if you want throw it in, what what are you going to be saying to us? Hopefully the next time you get to sit down with John and I here on theCUBE at reinvent next year. >> Chris: Yeah, I think Adam, Adam was quoted today, as you know, saying that the, the partner ecosystem is going to be around and a foundation for decades. I think is a hundred percent right for me in terms of the industry verticals, the partner ecosystem we have and the availability of these niche solutions that really are solving very specific but mission critical use cases for our customers in each of the industries is super important and it's going to be a a foundation for AWS's growth strategy across all the industry segments for many years to come. So we're super excited about the opportunity ahead of us and we're ready to get after it. >> John: If you, if you could do an Instagram reel right now, what would you say is the most important >> The Insta challenge by go >> The Insta challenge, real >> Host: Chris's Insta challenge >> Insta challenge here, what would be the the real you'd say to the audience about why this year's reinvent is so important? >> I think this year's reinvent is going to give you a clear sense of the breadth and depth of partners that are available to you across the AWS ecosystem. And there's really no industry or use case that we can't solve with partners that we have available within the partner organization. >> Anything is possible. What a note to close on. Chris Casey, thank you so much for joining us for the second time here on theCUBE. John >> He nailed Instagram challenge. >> Yeah, he did. Did he pass the John test? >> I'd say, I'd say so. >> I'd say so. And and and he certainly teased us all with the content to come this week. I want to see all the keynotes here about some of those partners. You tease them in the gaming space with us earlier. It's going to be a very exciting week. Thank you John, for your commentary. Thank you Chris, one more time. >> Thanks for having me. >> And thank you all for tuning in here at theCUBE where we are the leader in high tech coverage. My name is Savannah Peterson, joined by John Furrier with Cube Team live from Las Vegas, Nevada. AWS Reinvent will be here all week and we hope you stay tuned.

Published Date : Nov 29 2022

SUMMARY :

John, pleasure to join you today. on the Q3 days of after this wall to wall, Host: I can feel the energy. of software in the industry is phenomenal. We're going to be talking marketplace, and thank you very much and the bravery of the team, and depth of the ecosystem of the operational things, data exchange for 10 years as well as the Host: What a nice coincidence. for them to go to market with AWS. For some of the partners. So certainly for the procurement teams Which is when you calculate that of the more contractual in the AWS marketplace And one of the reasons was one of the key benefits. your push start. that in the keynote tomorrow. AWS but now just the depth of the best ones to call out there. It's like having too because of the last few, few for really the end business for each of the industries actually the challenge. the data exchange to procure getting the analysis and the results back the ecosystem that you perspectives to help, you know John: More action than and releases related to what we're doing Hopefully the next time you get to sit and the availability of that are available to you What a note to close on. Did he pass the John test? It's going to be a very exciting week. and we hope you stay tuned.

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Jack Andersen & Joel Minnick, Databricks | AWS Marketplace Seller Conference 2022


 

(upbeat music) >> Welcome back everyone to The Cubes coverage here in Seattle, Washington. For AWS's Marketplace Seller Conference. It's the big news within the Amazon partner network, combining with marketplace, forming the Amazon partner organization. Part of a big reorg as they grow to the next level, NextGen cloud, mid-game on the chessboard. Cube's got it covered. I'm John Furry, your host at Cube. Great guests here from Data bricks. Both cube alumni's. Jack Anderson, GM and VP of the Databricks partnership team for AWS. You handle that relationship and Joel Minick vice president of product and partner marketing. You guys have the keys to the kingdom with Databricks and AWS. Thanks for joining. Good to see you again. >> Thanks for having us back. >> Yeah, John, great to be here. >> So I feel like we're at Reinvent 2013. Small event, no stage, but there's a real shift happening with procurement. Obviously it's a no brainer on the micro, you know, people should be buying online. Self-service, Cloud Scale. But Amazon's got billions being sold through their marketplace. They've reorganized their partner network. You can see kind of what's going on. They've kind of figured it out. Like let's put everything together and simplify and make it less of a website, marketplace. Merge our partner organizations, have more synergy and frictionless experiences so everyone can make more money and customer's are going to be happier. >> Yeah, that's right. >> I mean, you're running relationship. You're in the middle of it. >> Well, Amazon's mental model here is that they want the world's best ISVs to operate on AWS so that we can collaborate and co architect on behalf of customers. And that's exactly what the APO and marketplace allow us to do, is to work with Amazon on these really, you know, unique use cases. >> You know, I interviewed Ali many times over the years. I remember many years ago, maybe six, seven years ago, we were talking. He's like, "we're all in on AWS." Obviously now the success of Databricks, you've got multiple clouds, see that. Customers have choice. But I remember the strategy early on. It was like, we're going to be deep. So this is, speaks volumes to the relationship you have. Years. Jack, take us through the relationship that Databricks has with AWS from a partner perspective. Joel, and from a product perspective. Because it's not like you guys are Johnny come lately, new to the scene. >> Right. >> You've been there, almost president creation of this wave. What's the relationship and how does it relate to what's going on today? >> So most people may not know that Databricks was born on AWS. We actually did our first $100 million of revenue on Amazon. And today we're obviously available on multiple clouds. But we're very fond of our Amazon relationship. And when you look at what the APN allows us to do, you know, we're able to expand our reach and co-sell with Amazon, and marketplace broadens our reach. And so, we think of marketplace in three different aspects. We've got the marketplace private offer business, which we've been doing for a number of years. Matter of fact, we were driving well over a hundred percent year over year growth in private offers. And we have a nine figure business. So it's a very significant business. And when a customer uses a private offer, that private offer counts against their private pricing agreement with AWS. So they get pricing power against their private pricing. So it's really important it goes on their Amazon bill. In may we launched our pay as you go, on demand offering. And in five short months, we have well over a thousand subscribers. And what this does, is it really reduces the barriers to entry. It's low friction. So anybody in an enterprise or startup or public sector company can start to use Databricks on AWS, in a consumption based model, and have it go against their monthly bill. And so we see customers, you know, doing rapid experimentation, pilots, POCs. They're really learning the value of that first, use case. And then we see rapid use case expansion. And the third aspect is the consulting partner, private offer, CPPO. Super important in how we involve our partner ecosystem of our consulting partners and our resellers that are able to work with Databricks on behalf of customers. >> So you got the big contracts with the private offer. You got the product market fit, kind of people iterating with data, coming in with the buyers you get. And obviously the integration piece all fitting in there. >> Exactly. >> Okay, so those are the offers, that's current, what's in marketplace today. Is that the products... What are people buying? >> Yeah. >> I mean, I guess what's the... Joel, what are people buying in the marketplace? And what does it mean for them? >> So fundamentally what they're buying is the ability to take silos out of their organization. And that is the problem that Databricks is out there to solve. Which is, when you look across your data landscape today, you've got unstructured data, you've got structured data, you've got real time streaming data. And your teams are trying to use all of this data to solve really complicated problems. And as Databricks, as the Lakehouse Company, what we're helping customers do is, how do they get into the new world? How do they move to a place where they can use all of that data across all of their teams? And so we allow them to begin to find, through the marketplace, those rapid adoption use cases where they can get rid of these data warehousing, data lake silos they've had in the past. Get their unstructured and structured data onto one data platform, an open data platform, that is no longer adherent to any proprietary formats and standards and something they can, very much, very easily, integrate into the rest of their data environment. Apply one common data governance layer on top of that. So that from the time they ingest that data, to the time they use that data, to the time they share that data, inside and outside of their organization, they know exactly how it's flowing. They know where it came from. They know who's using it. They know who has access to it. They know how it's changing. And then with that common data platform, with that common governance solution, they'd being able to bring all of those use cases together. Across their real time streaming, their data engineering, their BI, their AI. All of their teams working on one set of data. And that lets them move really, really fast. And it also lets them solve challenges they just couldn't solve before. A good example of this, you know, one of the world's now largest data streaming platforms runs on Databricks with AWS. And if you think about what does it take to set that up? Well, they've got all this customer data that was historically inside of data warehouses. That they have to understand who their customers are. They have all this unstructured data, they've built their data science model, so they can do the right kinds of recommendation engines and forecasting around. And then they've got all this streaming data going back and forth between click stream data, from what the customers are doing with their platform and the recommendations they want to push back out. And if those teams were all working in individual silos, building these kinds of platforms would be extraordinarily slow and complex. But by building it on Databricks, they were able to release it in record time and have grown at a record pace to now be the number one platform. >> And this product, it's impacting product development. >> Absolutely. >> I mean, this is like the difference between lagging months of product development, to like days. >> Yes. >> Pretty much what you're getting at. >> Yes. >> So total agility. >> Mm-hmm. >> I got that. Okay, now, I'm a customer I want to buy in the marketplace, but you got direct Salesforce up there. So how do you guys look at this? Is there channel conflict? Are there comp programs? Because one of the things I heard today in on the stage from AWS's leadership, Chris, was up there speaking, and Mona was, "Hey, he's a CRO conference chief revenue officer" conversation. Which means someone's getting compensated. So, if I'm the sales rep at Databricks, what's my motion to the customer? Do I get paid? Does Amazon sell it? Take us through that. Is there channel conflict? Or, how do you handle it? >> Well, I'd add what Joel just talked about with, you know, with the solution, the value of the solution our entire offering is available on AWS marketplace. So it's not a subset, it's the entire Data Bricks offering. And- >> The flagship, all the, the top stuff. >> Everything, the flagship, the complete offering. So it's not segmented. It's not a sub segment. >> Okay. >> It's, you know, you can use all of our different offerings. Now when it comes to seller compensation, we view this two different ways, right? One is that AWS is also incented, right? Versus selling a native service to recommend Databricks for the right situation. Same thing with Databricks, our sales force wants to do the right thing for the customer. If the customer wants to use marketplace as their procurement vehicle. And that really helps customers because if you get Databricks and five other ISVs together, and let's say each ISV is spending, you're spending a million dollars. You have $5 million of spend. You put that spend through the flywheel with AWS marketplace, and then you can use that in your negotiations with AWS to get better pricing overall. So that's how we view it. >> So customers are driving. This sounds like. >> Correct. For sure. >> So they're looking at this as saying, Hey, I'm going to just get purchasing power with all my relationships. Because it's a solution architectural market, right? >> Yeah. It makes sense. Because if most customers will have a primary and secondary cloud provider. If they can consolidate, you know, multiple ISV spend through that same primary provider, you get pricing power. >> Okay, Joel, we're going to date ourselves. At least I will. So back in the old days, (group laughter) It used to be, do a Barney deal with someone, Hey, let's go to market together. You got to get paper, you do a biz dev deal. And then you got to say, okay, now let's coordinate our sales teams, a lot of moving parts. So what you're getting at here is that the alternative for Databricks, or any company is, to go find those partners and do deals, versus now Amazon is the center point for the customer. So you can still do those joint deals, but this seems to be flipping the script a little bit. >> Well, it is, but we still have vars and consulting partners that are doing implementation work. Very valuable work, advisory work, that can actually work with marketplace through the CPPO offering. So the marketplace allows multiple ways to procure your solution. >> So it doesn't change your business structure. It just makes it more efficient. >> That's correct. >> That's a great way to say it. >> Yeah, that's great. >> Okay. So, that's it. So that's just makes it more efficient. So you guys are actually incented to point customers to the marketplace. >> Yes. >> Absolutely. >> Economically. >> Economically, it's the right thing to do for the customer. It's the right thing to do for our relationship with Amazon. Especially when it comes back to co-selling, right? Because Amazon now is leaning in with ISVs and making recommendations for, you know, an ISV solution. And our teams are working backwards from those use cases, you know, to collaborate and land them. >> Yeah. I want to get that out there. Go ahead, Joel. >> So one of the other things I might add to that too, you know, and why this is advantageous for companies like Databricks to work through the marketplace. Is it makes it so much easier for customers to deploy a solution. It's very, literally, one click through the marketplace to get Databricks stood up inside of your environment. And so if you're looking at how do I help customers most rapidly adopt these solutions in the AWS cloud, the marketplace is a fantastic accelerator to that. >> You know, it's interesting. I want to bring this up and get your reaction to it because to me, I think this is the future of procurement. So from a procurement standpoint, I mean, again, dating myself, EDI back in the old days, you know, all that craziness. Now this is all the internet, basically through the console. I get the infrastructure side, you know, spin up and provision some servers, all been good. You guys have played well there in the marketplace. But now as we get into more of what I call the business apps, and they brought this up on stage. A little nuanced. Most enterprises aren't yet there of integrating tech, on the business apps, into the stack. This is where I think you guys are a use case of success where you guys have been successful with data integration. It's an integrators dilemma, not an innovator's dilemma. So like, I want to integrate. So now I have integration points with Databricks, but I want to put an app in there. I want to provision an application, but it has to be built. It's not, you don't buy it. You build, you got to build stuff. And this is the nuance. What's your reaction to that? Am I getting this right? Or am I off because, no one's going to be buying software like they used to. They buy software to integrate it. >> Yeah, no- >> Because everything's integrated. >> I think AWS has done a great job at creating a partner ecosystem, right? To give customers the right tools for the right jobs. And those might be with third parties. Databricks is doing the same thing with our partner connect program, right? We've got customer partners like Five Tran and DBT that, you know, augment and enhance our platform. And so you're looking at multi ISV architectures and all of that can be procured through the AWS marketplace. >> Yeah. It's almost like, you know, bundling and un bundling. I was talking about this with, with Dave Alante about Supercloud. Which is why wouldn't a customer want the best solution in their architecture? Period. In its class. If someone's got API security or an API gateway. Well, you know, I don't want to be forced to buy something because it's part of a suite. And that's where you see things get sub optimized. Where someone dominates a category and they have, oh, you got to buy my version of this. >> Joel and I were talking, we were actually saying, what's really important about Databricks, is that customers control the data, right? You want to comment on that? >> Yeah. I was going to say, you know, what you're pushing on there, we think is extraordinarily, you know, the way the market is going to go. Is that customers want a lot of control over how they build their data stack. And everyone's unique in what tools are the right ones for them. And so one of the, you know, philosophically, I think, really strong places, Databricks and AWS have lined up, is we both take an approach that you should be able to have maximum flexibility on the platform. And as we think about the Lakehouse, one thing we've always been extremely committed to, as a company, is building the data platform on an open foundation. And we do that primarily through Delta Lake and making sure that, to Jack's point, with Databricks, the data is always in your control. And then it's always stored in a completely open format. And that is one of the things that's allowed Databricks to have the breadth of integrations that it has with all the other data tools out there. Because you're not tied into any proprietary format, but instead are able to take advantage of all the innovation that's happening out there in the open source ecosystem. >> When you see other solutions out there that aren't as open as you guys, you guys are very open by the way, we love that too. We think that's a great strategy, but what am I foreclosing if I go with something else that's not as open? What's the customer's downside as you think about what's around the corner in the industry? Because if you believe it's going to be open, open source, which I think open source software is the software industry, and integration is a big deal. Because software's going to be plentiful. >> Sure. >> Let's face it. It's a good time to be in software business. But Cloud's booming. So what's the downside, from your Databricks perspective? You see a buyer clicking on Databricks versus that alternative. What's potentially should they be a nervous about, down the road, if they go with a more proprietary or locked in approach? >> Yeah. >> Well, I think the challenge with proprietary ecosystems is you become beholden to the ability of that provider to both build relationships and convince other vendors that they should invest in that format. But you're also, then, beholden to the pace at which that provider is able to innovate. >> Mm-hmm. >> And I think we've seen lots of times over history where, you know, a proprietary format may run ahead, for a while, on a lot of innovation. But as that market control begins to solidify, that desire to innovate begins to degrade. Whereas in the open formats- >> So extract rents versus innovation. (John laughs) >> Exactly. Yeah, exactly. >> I'll say it. >> But in the open world, you know, you have to continue to innovate. >> Yeah. >> And the open source world is always innovating. If you look at the last 10 to 15 years, I challenge you to find, you know, an example where the innovation in the data and AI world is not coming from open source. And so by investing in open ecosystems, that means you are always going to be at the forefront of what is the latest. >> You know, again, not to date myself again, but you look back at the eighties and nineties, the protocol stacked with proprietary. >> Yeah. >> You know, SNA and IBM, deck net was digital. You know the rest. And then TCPIP was part of the open systems interconnect. >> Mm-hmm. >> Revolutionary (indistinct) a big part of that, as well as my school did. And so like, you know, that was, but it didn't standardize the whole stack. It stopped at IP and TCP. >> Yeah. >> But that helped inter operate, that created a nice defacto. So this is a big part of this mid game. I call it the chessboard, you know, you got opening game and mid-game, then you get the end game. You're not there at the end game yet at Cloud. But Cloud- >> There's, always some form of lock in, right? Andy Jazzy will address it, you know, when making a decision. But if you're going to make a decision you want to reduce- You don't want to be limited, right? So I would advise a customer that there could be limitations with a proprietary architecture. And if you look at what every customer's trying to become right now, is an AI driven business, right? And so it has to do with, can you get that data out of silos? Can you organize it and secure it? And then can you work with data scientists to feed those models? >> Yeah. >> In a very consistent manner. And so the tools of tomorrow will, to Joel's point, will be open and we want interoperability with those tools. >> And choice is a matter too. And I would say that, you know, the argument for why I think Amazon is not as locked in as maybe some other clouds, is that they have to compete directly too. Redshift competes directly with a lot of other stuff. But they can't play the bundling game because the customers are getting savvy to the fact that if you try to bundle an inferior product with something else, it may not work great at all. And they're going to be, they're onto it. This is the- >> To Amazon's credit by having these solutions that may compete with native services in marketplace, they are providing customers with choice, low price- >> And access to the core value. Which is the hardware- >> Exactly. >> Which is their platform. Okay. So I want to get you guys thought on something else I see emerging. This is, again, kind of Cube rumination moment. So on stage, Chris unpacked a lot of stuff. I mean this marketplace, they're touching a lot of hot buttons here, you know, pricing, compensation, workflows, services behind the curtain. And one of those things he mentioned was, they talk about resellers or channel partners, depending upon what you talk about. We believe, Dave and I believe on the Cube, that the entire indirect sales channel of the industry is going to be disrupted radically. Because those players were selling hardware in the old days and software. That game is going to change. You mentioned you guys have a program, let me get your thoughts on this. We believe that once this gets set up, they can play in this game and bring their services in. Which means that the old reseller channels are going to be rewritten. They're going to be refactored with this new kinds of access. Because you've got scale, you've got money and you've got product. And you got customers coming into the marketplace. So if you're like a reseller that sold computers to data centers or software, you know, a value added reseller or VAB or business. >> You've got to evolve. >> You got to, you got to be here. >> Yes. >> Yeah. >> How are you guys working with those partners? Because you say you have a product in your marketplace there. How do I make money if I'm a reseller with Databricks, with Amazon? Take me through that use case. >> Well I'll let Joel comment, but I think it's pretty straightforward, right? Customers need expertise. They need knowhow. When we're seeing customers do mass migrations to the cloud or Hadoop specific migrations or data transformation implementations. They need expertise from consulting and SI partners. If those consulting and SI partners happen to resell the solution as well. Well, that's another aspect of their business. But I really think it is the expertise that the partners bring to help customers get outcomes. >> Joel, channel big opportunity for Amazon to reimagine this. >> For sure. Yeah. And I think, you know, to your comment about how do resellers take advantage of that, I think what Jack was pushing on is spot on. Which is, it's becoming more and more about the expertise you bring to the table. And not just transacting the software. But now actually helping customers make the right choices. And we're seeing, you know, both SIs begin to be able to resell solutions and finding a lot of opportunity in that. >> Yeah. And I think we're seeing traditional resellers begin to move into that SI model as well. And that's going to be the evolution that this goes. >> At the end of the day, it's about services, right? >> For sure. Yeah. >> I mean... >> You've got a great service. You're going to have high gross profits. >> Yeah >> Managed service provider business is alive and well, right? Because there are a number of customers that want that type of a service. >> I think that's going to be a really hot, hot button for you guys. I think being the way you guys are open, this channel, partner services model coming in, to the fold, really kind of makes for kind of that Supercloud like experience, where you guys now have an ecosystem. And that's my next question. You guys have an ecosystem going on, within Databricks. >> For sure. >> On top of this ecosystem. How does that work? This is kind of like, hasn't been written up in business school and case studies yet. This is new. What is this? >> I think, you know, what it comes down to is, you're seeing ecosystems begin to evolve around the data platforms. And that's going to be one of the big, kind of, new horizons for us as we think about what drives ecosystems. It's going to be around, well, what's the data platform that I'm using? And then all the tools that have to encircle that to get my business done. And so I think there's, you know, absolutely ecosystems inside of the AWS business on all of AWS's services, across data analytics and AI. And then to your point, you are seeing ecosystems now arise around Databricks in its Lakehouse platform as well. As customers are looking at well, if I'm standing these Lakehouses up and I'm beginning to invest in this, then I need a whole set of tools that help me get that done as well. >> I mean you think about ecosystem theory, we're living a whole nother dream. And I'm not kidding. It hasn't yet been written up and for business school case studies is that, we're now in a whole nother connective tissue, ecology thing happening. Where you have dependencies and value proposition. Economics, connectedness. So you have relationships in these ecosystems. >> And I think one of the great things about the relationships with these ecosystems, is that there's a high degree of overlap. >> Yeah. >> So you're seeing that, you know, the way that the cloud business is evolving, the ecosystem partners of Databricks, are the same ecosystem partners of AWS. And so as you build these platforms out into the cloud, you're able to really take advantage of best of breed, the broadest set of solutions out there for you. >> Joel, Jack, I love it because you know what it means? The best ecosystem will win, if you keep it open. >> Sure, sure. >> You can see everything. If you're going to do it in the dark, you know, you don't know the outcome. I mean, this is really kind of what we're talking about. >> And John, can I just add that when I was at Amazon, we had a theory that there's buyers and builders, right? There's very innovative companies that want to build things themselves. We're seeing now that that builders want to buy a platform. Right? >> Yeah. >> And so there's a platform decision being made and that ecosystem is going to evolve around the platform. >> Yeah, and I totally agree. And the word innovation gets kicked around. That's why, you know, when we had our Supercloud panel, it was called the innovators dilemma, with a slash through it, called the integrater's dilemma. Innovation is the digital transformation. So- >> Absolutely. >> Like that becomes cliche in a way, but it really becomes more of a, are you open? Are you integrating? If APIs are connective tissue, what's automation, what's the service messages look like? I mean, a whole nother set of, kind of thinking, goes on in these new ecosystems and these new products. >> And that thinking is, has been born in Delta Sharing, right? So the idea that you can have a multi-cloud implementation of Databricks, and actually share data between those two different clouds, that is the next layer on top of the native cloud solution. >> Well, Databricks has done a good job of building on top of the goodness of, and the CapEx gift from AWS. But you guys have done a great job taking that building differentiation into the product. You guys have great customer base, great growing ecosystem. And again, I think a shining example of what every enterprise is going to do. Build on top of something, operating model, get that operating model, driving revenue. >> Mm-hmm. >> Yeah. >> Whether, you're Goldman Sachs or capital one or XYZ corporation. >> S and P global, NASDAQ. >> Yeah. >> We've got, you know, the biggest verticals in the world are solving tough problems with Databricks. I think we'd be remiss because if Ali was here, he would really want to thank Amazon for all of the investments across all of the different functions. Whether it's the relationship we have with our engineering and service teams. Our marketing teams, you know, product development. And we're going to be at Reinvent. A big presence at Reinvent. We're looking forward to seeing you there, again. >> Yeah. We'll see you guys there. Yeah. Again, good ecosystem. I love the ecosystem evolutions happening. This NextGen Cloud is here. We're seeing this evolve, kind of new economics, new value propositions kind of scaling up. Producing more. So you guys are doing a great job. Thanks for coming on the Cube and taking the time. Joel, great to see you at the check. >> Thanks for having us, John. >> Okay. Cube coverage here. The world's changing as APN comes together with the marketplace for a new partner organization at Amazon web services. The Cube's got it covered. This should be a very big, growing ecosystem as this continues. Billions of being sold through the marketplace. And of course the buyers are happy as well. So we've got it all covered. I'm John Furry. your host of the cube. Thanks for watching. (upbeat music)

Published Date : Oct 10 2022

SUMMARY :

You guys have the keys to the kingdom on the micro, you know, You're in the middle of it. you know, unique use cases. to the relationship you have. and how does it relate to And so we see customers, you know, And obviously the integration Is that the products... buying in the marketplace? And that is the problem that Databricks And this product, it's the difference between So how do you guys look at So it's not a subset, it's the Everything, the flagship, and then you can use So customers are driving. For sure. Hey, I'm going to just you know, multiple ISV spend here is that the alternative So the marketplace allows multiple ways So it doesn't change So you guys are actually incented It's the right thing to do for out there. the marketplace to get Databricks stood up I get the infrastructure side, you know, Databricks is doing the same thing And that's where you see And that is one of the things that aren't as open as you guys, down the road, if they go that provider is able to innovate. that desire to innovate begins to degrade. So extract rents versus innovation. Yeah, exactly. But in the open world, you know, And the open source the protocol stacked with proprietary. You know the rest. And so like, you know, that was, I call it the chessboard, you know, And if you look at what every customer's And so the tools of tomorrow And I would say that, you know, And access to the core value. to data centers or software, you know, How are you guys working that the partners bring to to reimagine this. And I think, you know, And that's going to be the Yeah. You're going to have high gross profits. that want that type of a service. I think being the way you guys are open, This is kind of like, And so I think there's, you know, So you have relationships And I think one of the great things And so as you build these because you know what it means? in the dark, you know, that want to build things themselves. to evolve around the platform. And the word innovation more of a, are you open? So the idea that you and the CapEx gift from AWS. Whether, you're Goldman for all of the investments across Joel, great to see you at the check. And of course the buyers

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Trish Cagliostro, Wiz | AWS Marketplace Seller Conference 2022


 

>>Okay, welcome back everyone. It's the cubes coverage here in Seattle, Washington for Amazon web services, marketplace seller event. Really the big news here is the combination of the partner network with marketplace to one organization called the Amazon web services partner organization. Again, great news. Things are coming together, getting simplified and I'm John furry host of the cube. You've got a great guest here. Trish TRO head of worldwide Alliance at Wiz the fastest growing software company in history. Congratulations. Welcome to the cube. >>Thank you so much. And thanks for having us. >>So we were talking on camera. You had a little insight to a AWS. You jumped on this company. Oh my God. Amazing team. Take us through the story real quick. It's worth noting Wiz the company fastest growth. We're seeing take us through the quick soundbite. >>Sure. So the quick soundbite. So I was at AWS and my husband shared an article with me on cnbc.com about Wiz. They just done a big funding raise and he's like, you really have to read this. And I read it. And I said, oh my God, every single customer that I've met with the last year and a half has this problem. I have to find a way to be there. I don't care if I have to sweep the floors, lucky enough, they needed someone to run channels and alliances. So I did not have to sweep the floors, but for me, you know, when I think about our success, it's really this convergence of a series of things it's it's right time. Right? COVID forced everybody to the cloud, probably a little faster than they were ready to, you know, right market. And we have this convergence of the incredible product market fit, helping customers accelerate their cloud journey securely. And then I can't say enough about the team. You know, I thought it was fascinating, you know, as great as our product is when I got on board, everyone kept telling me, you know, they bought our product because of the team. And I was like, okay, cool. What about the product? And then I met the team and I understood. So jumped >>On one off one rocket ship. Yeah. To go onto another one. Yeah. You like the rocket, you like to ride those big, fast growth companies. You >>Know, I, I wish I was the kind of person where, you know, I just, I need excitement. Right? I'm I love to build. And I've had really good luck that I've always been able to find myself in a place, whether it's at a massive company or a startup to find myself as a builder, which has always been awesome. >>Well, tr it's great to have you on the cube. And a little fun fact is your sister was interviewed here on the cube in 2019 by myself. And so we have the first sisters, both cube alumni. Congratulations. >>I think that's, you know, honestly of all the accomplishments in my career, that's definitely one. I gotta make sure I get a plaque for that. You >>Will get a VIP sticker too. Yes, we, we all >>Sticker. Let's not get crazy now. >>All right. We'll designate in the front page. We'll have a very big story. L fund all good. We'd love the queue. We'd love to get the insight. So I wanna get your thoughts. Okay. You you've seen the Amazon side. You've been on that side. Now you're another side of the table with a partner growing. We're here to seller our conference. Big mission here is let's make things simpler and easier to procure software since you're already fast growing, what's in it for the customer to work through AWS, to get Wiz. Obviously you guys got a lot of demand. Yeah. A lot of money flowing through. You guys have a direct sales force. Are you going through the marketplace? What's the relationship between Wiz and Aish marketplace. >>So huge, honestly, and it's been a huge contributor to our success. We were lucky because we're, we were born during COVID, we're born in the cloud company. We got to build it from the ground up. This wasn't something that we had to go and figure out how to integrate into our existing ecosystem. Our ecosystem is actually built around the marketplace motion. You know, it's, it's interesting as you know, coming from AWS and now being on the other side, you know, something we really put a focus on is, you know, I see a lot of the companies that I was working with, you know, cloud was very much this thing. That's kind of in a silo and it's its own box and it competes internally. And really when you, you get deeper and deeper into the marketplace, it becomes about how do I use the cloud to really accelerate what I'm doing and to integrate it across my different channels. And for us, you know, AWS is our deepest relationship on the partner side. We invested heavily early and often, and it's been amazing. You >>Know, tr I was talking one of the data brick guys as well, and other companies that are big successes. This is a unique time here at the marketplace. We're on the ground floor. You can see here, we're at the, there's no stage. It's the smaller Q small venue, very intimate event. But it reminds me of 2013 when reinvent was starting to get traction second year, small, intimate, little bit bigger, obviously, but this is gonna feel like it's gonna explode. And you mentioned that you guys are building emotions around the ecosystem of the marketplace because you were born, born in the cloud. And COVID, so it's almost like if you're a startup today, why wouldn't you be in the marketplace first? Why even have that motion? So reminds me of the old days of you're a startup. Why not use the cloud? Why build a data center? >>No, and I think that's a really great analogy, you know, at least from what I've seen, it's, it's super interesting as a startup, because part of when you come out with a new technology in a perfect world, customers would already know what you were gonna make and have funding allocated for it. And we would all have this much easier sales cycle. That's not how it works. The customers, you know, as much as they might wanna get your solution, they have real things like budgets to deal with. And so it's really cool because when you work with the marketplace, it's a pool of funding that the customer has allocated on the customer side. It burns down their commit with the, with their different contracts. So that's usually powerful for them, right? Being able to consolidate your it, spend, reduce your overall total cost of ownership is, is usually powerful to the customer. And it on our side is a startup. So not only are they the financial benefits, it also helps you elevate the conversation. You know, a lot of times in the security industry, it's really all about like speeds and beads. That's how we sell cyber crime is 300% on the rise and stuff like that. Right. But being able to kind of get above that and help the customer, you know, have that financial conversation is, is really helpful too. >>So if I'm a startup, I'm a company, what would be the playbook for me and say, you know what, I'm gonna go all in, in the marketplace, I'm just gonna build the best kick ass product. Okay. I got product market fit. I'm gonna focus all my creative energy on building the best tech with the best, best team. All my friends and colleagues, and none of this non says go to market direct Salesforce, go all in on AWS. I know the product market fits there. What's the playbook. What do I do? Do just list it. >>So list, I think this is one of the mistakes that a lot of companies make when, when they first start out with the marketplace, right? They're like I will get to the marketplace and then AWS will sell my solution. I'm done the marketplace really? >>Where's the money back up the truck, come on. >>Exactly. Right? Like they have all these customers, they should just all come to me. Right. And I think that's one of the mistakes that organizations stumble on initially, cuz they go to the marketplace and then AWS is not selling their solution for them immediately. And they're like, the marketplace is a failure and it's really not. It's just the beginning of that. Being able to go into the marketplace, being able, honestly, to set expectations internally and understanding the journey that really comes into play here. You know, building, you know, one of the things that I talk to a lot about my team with is like building success within the sales reps and helping them be big advocates and champions for the marketplace. And the other thing is like, don't assume people know, I can't tell you. I feel like my, my real job at Wiz is I'm like the marketplace evangelist and cheap cuz that's all I do is talk about why they should use the marketplace and how it can solve all these different problems. Don't assume that people know how to do these things. Like you have to keep reiterating the message. You have to find sellers that are ready for it. And then you have to really, you have to teach them how to do it and then align your sales process accordingly. Like confidentiality come up a whole bunch at this conference today. It's important. You need it. >>It's huge. How big is your sales force right now? >>On >>The direct side. >>On the direct side, I think we're like a hundred or something like >>That. So you have, you have people out there on the streets knocking on doors selling. How's that comp decision go internally as you guys have that, what's the, what's the uptake in the marketplace for you guys right now? Is it high? Is it it's >>Been really high honestly. Yeah. It's and we've been really great. We have some incredible champions internally who are really great about sharing their experience, helping other sellers understand like we've, we've honestly had amazing co-sell stories at AWS where they've been so supportive and helpful. And it's amazing. Like we've had so many sellers that have done their first marketplace transaction ever. And now it's like for some of our sellers, they're at the point where they're like, I don't wanna, I don't wanna not do a marketplace transaction. It's just, it's so much easier. Take us >>For the procurement benefits. Take, walk me through what happens on the procurement side. What's the benefits for using the marketplace as you, as the procurement process goes through? >>Oh, from a, from a procurement side, right? It's like, it's simple, right? Like you, you essentially click a button and it's done like from the seller's side, like imagine not having to like chase down 15 different signatures and make sure nobody's on vacation. Right? So it just takes this really convoluted ti process that they would normally deal with. It makes it a lot simpler on the customer side. Right. Being able to have one consolidated is super powerful, burning down against commit, super powerful. And I think that's something that's really helped. Our sellers too, is being able, like we, we spend a tremendous amount of resources on educating our sellers. Not only about how it's gonna help them, but also how it's gonna help the customer too, >>Too. So good internally for you guys frictionless easier, better, better. Sounds like a better path >>On that. Oh, I won't say frictionless. I mean we're, we're about a year into this, but it wasn't so much frictionless, but it's not a hassle itself. Right. It's not a hassle. And it's all about >>On scale one to 10, 10 being frictionless. Would you get a, an eight or >>I'd say like an eight. Yeah. Okay. Okay. Cool. But it's important for organizations to understand that, right? Like that just because there's a little bit of friction at first. Like the most important thing I told my team is they were like, look like, well, why doesn't everybody wanna do this? This is so easy. And a, a good seller will take the hard time every way when they know what the defined outcome is. Yeah. The marketplace to them feels like a shortcut at first. Yeah. So a very much helps them become like, Hey look, this isn't a shortcut. This is gonna help you. Like, this is a good thing. And once you get that adoption like that, that's where the primary friction is. They almost go, is this, is this too good to be true? This can't be real. >>It, it, it almost sounds too good to be true when you think about, okay, so lemme take, I'm gonna put them a sales rep for a second. Like I'm selling WIS and I go and knock on a door and there's a company and I get an, a champion inside the company and says, oh, I love this product. I wanna buy it. I gotta get my PO approved and I gotta go get, I tell my boss about it. Does it go through that kind of normal kind of normal sales motion where you got buy in and now they gotta commit and close and get contract or they just go to the person who runs the account, click the button, like, like, is there, I mean, I'd like to see that shortcut happen. Like so on the customer side, what, what do you see as the process? Is it just go to the console and hit by and >>You know, depends on the customer honestly, and kind of where they are in their cloud journey. You know, really mature customers tend to have a little bit more of a mature process, you know, earlier customers, it tends to be a little less, let's say structured, but no, it's definitely not. The customer just clicks the button and it's done. That would be quite nice. We're just not there yet, but it's definitely a much simpler process cuz you know, you think about it on the customer side when they decide they wanna buy something, especially something new, they don't have allocated funding for us. They have to go build all this justification for funding. They still have to do that. Right. But then now there's a pot of money that they can go to and be able to retire against. There, there, it does help in that sense. A >>Lot. Chris, Chris grew has talked about on his keynote, the buyer journey survey. That seems to be on the, on the customer side. Yeah. Having those processes where they can forecast against it, they kind of know what they're getting. That's that's that's sounds like a great thing that's happening. I wanna get back to this comp issue again. Cause this came up. I heard that a lot. We talked with Chris about the competing thing. That's not an issue in my mind, but I think the factor to me, if I'm looking at this is that if you get the comp right, they can sell it at Amazon. You get comped, your sales people get comped goes through the marketplace. How do you look at that? How do company her look? How do they look at the comp what's what's the deciding factor or is it a non-issue what's the, what's the core. >>So I'm opportunity. I'm gonna be honest. I think I got a little lucky because I think the getting alignment at the executive level that this was something we should do to be totally honest here. Wasn't wasn't super hard. When we presented a clear plan, how we were gonna do it, what other companies were doing, what it did for their business to our executives. We do, we get some pushback. Sure. Healthy questions. Sure. But like it, it really >>Was it margin related or more like operational costs. >>It wasn't even margin related. It was again, more of like, is this, this feels too good to be true kind of thing. So it was more like proving it to them. Like no, like it really can be that easy. Yeah. And then on the, the comp side, right. For us, we look at it as like cost of sales. So yeah. You know, we, we treat it the same way. We treat all other channels and we wanted to make sure for our reps that, you know, when we think about the channel, whether, you know, from, especially with marketplace, like it can't be harder for them to do a marketplace transaction or less incentive for them to do that than a direct one that doesn't incentivize the right behaviors. >>So it's more of an indirect channel play. >>Yeah. So it's all for us. It was about aligning the right incentives to drive the right behaviors. It wasn't, it actually was a pretty short discussion on the confidentiality. Everyone was like, no, this, this makes sense. We should do that. >>Yeah. I mean, I think it's, I think it's an easy, easy, but you have to be organized for it. Like, like Chris said, don't put the toe in the water. Right. Put your flagship offering in there, make it valuable. And then the flag wheel gets going, the Amazon sales people can sell it. Right. They get calm. That's always a good thing. >>Yeah. And I think that's something that was really interesting. Like when we started on the marketplace journey, like I said, it's not just, you get in a marketplace and you're done, you know, Chris talked a lot about ISV accelerate and you know, how you elevate yourself within that program, doing things with ACE, like putting in different opportunities to, to start to essentially build that groundswell to drive co-sell it's, it's gets that first step into it. But there's so much more that, that we're still discovering and learning today is we're building it >>Out. And you said you had some good co-sell examples. >>Oh yeah. So we've had some great Cosell. >>What's your best one. Best one to >>Share. Oh, so my favorite one, I won't say the customer name, but we were in the final stages and a customer was really like, oh, like this is a lot of money. I'm really nervous. And the, they, I think what's crazy is that at AWS you have a different relationship with customers. Like you are truly a trusted advisor and rightfully so. Yeah. AWS really does a great job with making sure their account teams do what's best for the customer. And so an AWS seller or technical resource on an account says, Hey, no, this is the right thing for your business. That is huge for the customer. So we at Wiz actually spend a lot of time investing in enabling and educating the AWS account teams. So they feel comfortable when they get into that situation where the customers nervous of being saying like, no, this is you need to do this. This is >>Gonna be, you carry a lot of weight with the customers. >>Absolutely. >>And so you almost have to treat them like a lunch and learn, get 'em up, find, share. So it's kind of like an indirect relationship for you, but for them it's a part, you know, this is basically a channel. >>Yeah. And I think that's the thing that, that really is something we we've really heavily invested in is, is building. I like call the ground game within AWS. Right? Yeah. Making sure we spend time with enabling their reps. We enable their technical teams lunch and learns, right? Like there's so much energy at AWS to really invest in technical solutions that help their customers. Awesome. Which you don't always find that a lot of partners honestly. >>Well, Trish, great. Great to have you on sharing the AWS relationship story with WIS, gotta ask you, what's it like to be working for the fastest growing startup? What's it like? It's, it's, it's pretty fun. >>You know, it's, let's say I don't ever wake up on a day and say, man, I just wish I had more things to do. No, it's, it's been an incredible journey. The people, you know, my favorite part of a startup is, you know, getting to do this with a bunch of really incredible, awesome people. It's, it's the most fun thing in the world. We've, I've learned more in the last, you know, we like to joke that we're a five year old company and a one year old company at the exact same time. Yeah. And what's cool is we get to learn and, and I I've learned so much this year. >>When was the company officially >>Formed? It was officially formed before. Like, so it was officially formed in February, 2020. We started officially operating in the January following 21. So 21. Yep. >>Yeah. So one and a half years, >>One and a half years. Isn't that crazy? Great. >>And a hundred million ARR already. Yeah. Hitting that. >>Yep. It's been a, a wild journey. I I'll put it that way >>Is the, what's the success of the businesses? It, the onboarding the, is it the business model of freemium? What's the product market fit dynamic. Why is so fast? I mean, that's the needs there? Pandemic fresh, clean piece, piece of paper doing it, right. What's the, why is it? Why is that going so fast? >>Well, I think about this, I've been in the security industry for too many years. And when you think about normal security products, like there's so much time to value, you have to deploy all this infrastructure and then you gotta wait till something happens that you find that's scary, that will excite the customer. Right? It's, it's, it's a lot of time to show value. What blew my mind is the way that we approach our, the problem that we're solving is essentially immediate time to value. So the customer connects within minutes, they're immediately presented with here's your, your top risks. And then they can take action on them. Right? Like it's not just, here's these big threats and detecting, it's actually giving, empowering the customer to go and, and fix things. That's that's powerful for them. Yeah. Yeah. >>So, and the renewals are there coming in, people like the product, >>I mean, we've only been around for a year and a half, so there aren't that many renewals yet, but let's say we have extremely strong renewal rate from our customer base. >>Yeah. I mean you can have when you have a great product. Yeah. Well, thanks for coming on sharing. What's your assessment so far of the database marketplace kind of reorg with APN partner network to have one organization. What does that mean to the, to the market? What does that what's that tell you? >>So I was really excited. So we're actually built this way. So I run both our channels and alliances organization and it was, it was great because it allows these two things to work together and, and very well. And AWS, I think, is realizing the power of bringing those two groups together. So when I saw that, I was like, that's gonna be great. It's gonna make it simpler, easier. And at least for us, it's been really powerful. >>Awesome. Thanks for coming on the cube. Really appreciate it. We'll get you that plaque shortly. >>I thought I was getting a sticker too. >>Don't forget the sticker. Oh, the sticker definitely guaranteed. And we'll give you a VIP icon on our cube alumni network. All >>Right. I like that. >>Thanks for coming out. Alls great stuff. Thanks. Awesome. Thanks for having all best growing company history here on the cube, bringing all the action again, the new flywheel is gonna be procured through the marketplaces. This is obvious how it all kind of works and forms. It's kind of happening in real time. Cube's got you covered on the ground floor here in Seattle with more coverage after the short break.

Published Date : Sep 21 2022

SUMMARY :

Really the big news here is the combination of the partner network with Thank you so much. You had a little insight to a AWS. You know, I thought it was fascinating, you know, as great as our product is when I got on board, You like the rocket, And I've had really good luck that I've always been able to find myself in a place, Well, tr it's great to have you on the cube. I think that's, you know, honestly of all the accomplishments in my career, that's definitely one. Will get a VIP sticker too. Let's not get crazy now. What's the relationship between Wiz and on the other side, you know, something we really put a focus on is, you know, I see a lot of the companies that I was working with, emotions around the ecosystem of the marketplace because you were born, born in the cloud. So not only are they the financial benefits, it also helps you elevate the conversation. So if I'm a startup, I'm a company, what would be the playbook for me and say, you know what, I'm gonna go all So list, I think this is one of the mistakes that a lot of companies make when, when they first start out with the marketplace, And then you have to really, you have to teach them how to do it and then align your sales process accordingly. How big is your sales force right now? decision go internally as you guys have that, what's the, what's the uptake in the marketplace for And now it's like for some of our sellers, they're at the point where they're like, I don't wanna, I don't wanna not do a marketplace transaction. What's the benefits for using but also how it's gonna help the customer too, Sounds like a better path And it's all about Would you get a, an eight or And once you get that adoption like that, that's where the primary friction is. Like so on the customer side, what, what do you see as the process? know, really mature customers tend to have a little bit more of a mature process, you know, earlier customers, That's not an issue in my mind, but I think the factor to me, if I'm looking at this is that if at the executive level that this was something we should do to be totally honest here. you know, when we think about the channel, whether, you know, from, especially with marketplace, like it can't be harder for them to It was about aligning the right incentives to drive the right behaviors. don't put the toe in the water. it's not just, you get in a marketplace and you're done, you know, Chris talked a lot about ISV accelerate and you So we've had some great Cosell. Best one to they, I think what's crazy is that at AWS you have a different relationship with customers. And so you almost have to treat them like a lunch and learn, get 'em up, find, share. I like call the ground game within AWS. Great to have you on sharing the AWS relationship story with WIS, We've, I've learned more in the last, you know, we like to joke that we're a five year old company and We started officially operating in the January following 21. Isn't that crazy? And a hundred million ARR already. I I'll put it that way What's the product market fit dynamic. think about normal security products, like there's so much time to value, you have to deploy all this infrastructure I mean, we've only been around for a year and a half, so there aren't that many renewals yet, but let's say we have extremely What does that mean to the, And AWS, I think, is realizing the power of bringing those two groups together. Thanks for coming on the cube. And we'll give you a VIP icon on our cube alumni I like that. Cube's got you covered on the ground floor here in Seattle with more coverage after the short break.

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Megan Buntain, Seeq | AWS Marketplace Seller Conference 2022


 

>>Hello everyone. I'm John furry with the cube. We're here, live on the ground in Seattle, Washington at the Bellevue Hilton for thes marketplace seller conference. It's kind of like the one and a half inaugural event. They have their first event in 2019, and now with the pandemic, they're re rebooting it, but it's really all about AWS's marketplace and partner network coming together, creating an experience for how people will be buying software and how people will be selling through with their ecosystem. I'm Jennifer, the cube we're here with Megan. Fontain, who's the VP of cloud seek. Who's a seller and partner of AWS making great to see you. Thanks for coming on the cube. >>Thank you so much. It's, it's nice to be back in person and it's great to be with you. >>So watching the progression of how Amazon web services is evolving the marketplace and the partner network, you're starting to see some patterns. One is, I'll say they have their own stuff, and they're addressing that in the room, but they're really letting the thousand flowers bloom in the ecosystem. You hear that every year reinvent, even when Andy Jesse who's now the CEO of Amazon would say, no, we want the best of breed. Best product wins. Adam. Celeste's the same view, new leadership here, the combination of APN partner network with the marketplace now partner organization, APO is the big news. They're open. They're building an API service layer between their old marketplace to create this new model here. What's your, what's your, what's your take? What's your seller view? >>Yeah, so our marketplace and APN journey started with AWS about three years ago. And I think something that was the most profound to me out of the keynote this morning was that Chris Gus, who runs the API organization for ISVs talked about marketplace as the automation layer for how AWS will partner going forward. So an independent software vendor likes, we see that as opening up the door for two things. One, we get to leverage the great global scale and platform of AWS, but then secondly, it really brings together this idea that we will sell together to the end customer through the marketplace. And we will also sell as partners through co-sell and APM. >>You know, I love these kind of new, new development models around channel partners, ISVs at the end of the day, buyers are buying software. Yes. And they're cloud they're on a cloud journey. You're the VP of cloud at the company, your company seek take a minute to explain what your company's known for, what you guys do, your relationship with the market. You're an ISV. Yeah. Where are you guys? Cuz you guys ha have a good thing going on here. What do you guys do? What are you known for >>Sure. So seek is market leading software for advanced analytics for the manufacturing industry. So we're squarely in that industry. ISV, we sell SAS solutions to business buyers who want two things. One is they want technology that they can deploy quickly in their organizations drive that great business value ROI that drives the next level of investment in technology seeks unique offering in marketplace is that we've solved a lot of the challenges around that operational data in manufacturing. So manufacturing the industry, it's going through massive transformation, supply chain, disruption, or coming out of that, the globalization of manufacturing. And yet they have data that they've stored for 20, 30 years, that they're still in the first generation of trying to gain insights from. So that's why seek exists. It's really to bring the insights outta that data and then help the manufacturing customers we work with. Get to the cloud. >>What's interesting. I like your perspective and I want to follow up on that because data analytics used to be this thing. Well, I got a database. Yeah. You hosted on some storage and you got structured data, unstructured data. Okay. You got scale. But now you've got data platforms. You've got data mesh. I think Gardner actually has a different term, but gets a whole nother conversation. Data platforms are diverse. Yeah. They're pervasive. They're part of core infrastructure in cloud. It's not like a point solution anymore. It's gotta be integrated and customers are trying to work on, this is one of the hardest problems today. Yeah. In cloud transformation is the data layer, the relationship to other services. Yeah. >>So the Dataverse common data models. How APIs will interact with data. The trend there though is something that it is the ecosystem that will bring value to customers because no database is gonna serve every need. Right. And you think about the data layer. It really has to solve the problems whereby any application, any user, any insight can be generated almost seamlessly. And we're really on the first wave of that journey. But I think a, an element for seek that we certainly understand with our customers is that data alone is not an end objective, right? If it doesn't lead to a decision and an action and a workflow that humans can take to go drive and improvement in their business process, then you haven't tapped into the, you know, value of that technology >>When a buyer comes to the marketplace. Yeah. And they see your listing and solutions. Yes. What are they getting? What are they, what, what are they buying? >>So for seek, we've radically simplified that we, we really embrace this idea of simplification. We just sell, seek. So we have one seat listing in the AWS marketplace, all applications of seek they're all available there. We really leaned into the enterprise procurement models. So private offers are how we do the most of our business on marketplace. And it really went from a stage of experimentation where couple of customers, you know, what is this marketplace? Maybe we'll buy a few of our business applications there all the way through to now we're starting to see the demand side come through for customers where it's not just their security software or their DevOps or infrastructure software. They wanna buy solutions like seek including line of business buyers through a common catalog in the marketplace. >>Great. So I wanna ask you, cuz I want to give you the opportunity to give the pitch, the customer watching right now. Yeah. What's the pitch. Why seek, why this listing? Why should they hit the purchase button? I wish it was that easy. Why should they, why should they what's the pitch? Sure. >>So the first thing is seek through marketplace is a five clicks on three screens procurement experience. So compare that to months and months of back and forth with contracts and purchase orders and vendor set up, this is five less than five minutes, few screens, couple of clicks. And you can buy a multi-year subscription of seek to cover your entire enterprise. The second pitch is that it's a SaaS application that now can be deployed within hours. And then your users, your insights, your value is starting within the first couple hours. This is not a heavy lift it project. That's gonna take months. And then lastly seek specifically. So seek, because we're validated in the marketplace has been well architected for AWS cloud. We have that, you know, stamp of credibility. And we are leading in this space for manufacturing organizations who want cloud native secure software for analytics on their operational data. >>That's awesome. And customers have the challenge when they think about data, the use case security, yes governance, there's a variety of different use cases. What are you seeing as the top three use cases for C? >>So on the there's two lines of that question. The first is really the line of business use cases. And those are all about what outcome are we gonna drive? Are we gonna approve efficiency in your factory? Are we gonna reduce greenhouse gas emissions? Those are the kinds of use cases on the business side that that seek works with our customers on, on the it side. They wanna know that we can access data securely, that we can be part of an ecosystem where they can bring in aerations and algorithms and machine learning and new applications. And they also wanna know that we are sustainable. So meaning that we're driving constant innovation that is easy for them to consume and to gain access, to, to drive the next level of >>Improvement. My final AWS marketplace seller question is, yeah. How does the procurement process through marketplace help you and your customers what's in it for them? What value do the, does the customer get going through AWS procuring? >>So there's really really three. The first is you get a validated set of a catalog of solutions, right? That AWS says, you know, we undergo a rigorous process technically and commercially to be in the marketplace. The second thing for procurement effect of for procurement professionals is that they can leverage their cloud committed spend with AWS. So as they commit more expense and spend with AWS, now these marketplace purchases can be credited to that committed expense. We found that brings it and the business together with procurement to really work more collectively on that. And then the third piece is, imagine buying software where you don't need legal, you know, back and forth, back and forth because we're using a standard doula that thousands of other software companies are using in the marketplace today. >>I thought the keynote had a great line. We are not just a website of a catalog. We are a API service layer. Yes. With automation, more like a C I C D pipe lining. Yes. Of software. Yeah. And we are hearing more and more about software supply chain, more about scaling. This is kind of the future of procurement. Why wouldn't you buy direct, pick a few buttons and assemble your solutions at scale. >>There's some amount of tenant consequences that we've really learned as well. It brings it and the business closer together. So the it person wants to know, well, what is this seek, you know, piece of my AWS invoice. And so they get more engaged earlier in the process with procurement, with the business. And we've actually found that it brings internally for our customers, more people to the seat at the table around what are the applications and how will they govern them across the enterprise. >>Megan, I really appreciate you taking the time to speak with me here at the, at the conference, the seller S marketplace. I have to ask you, we were talking before we came on camera, you made a comment. I'd like you to share this comment with some commentary. You said I'm the VP of cloud transformation. And in the future that might title might not exist. Explain what you mean there, cuz I think this is kind of a telling moment about where we are at this point in the industry. >>Sure. So maybe it's, maybe it's funny to sort of envision a future where your role doesn't exist. But I think, you know, it's a to innovators do that, right? And for us we're a software company. That's going through the transition on-prem to SAS, you know, cloud native sets of applications, but in the pretty near term fore, really the next two years, all of our business will be SaaS and cloud. And so we won't need a separate VP or a separate team or separate function. It will just be how the business operates. >>Megan, thanks for running cue, Meghan bine, who is SI, she's a cloud VP of cloud transformation, VP of cloud, and she's successful. The title will go away and she'll move on to some other great valuable things like running the business. Thanks for coming on. Thank you so much. Okay. This is a cube here in Seattle. We're covering the eights marketplace seller conference. Part of APN merging with Amazon marketplace now called the APO Amazon partner organization. I'm John ER, with the cube. Thanks for watching.

Published Date : Sep 21 2022

SUMMARY :

I'm Jennifer, the cube we're here with Megan. It's, it's nice to be back in person and it's great to be with you. new leadership here, the combination of APN partner network with And we will also sell as partners through co-sell You're the VP of cloud at the company, your company seek take a minute to explain what your So manufacturing the industry, it's going through massive transformation, supply chain, is the data layer, the relationship to other services. So the Dataverse common data models. And they see your listing and solutions. the way through to now we're starting to see the demand side come through for customers where it's not just their What's the pitch. So the first thing is seek through marketplace is a five And customers have the challenge when they think about data, the use case security, So on the there's two lines of that question. process through marketplace help you and your customers what's in it for them? We found that brings it and the business together with procurement to really work more This is kind of the future of procurement. So the it person wants to know, well, what is this seek, And in the future that might title might not exist. to SAS, you know, cloud native sets of applications, but in the pretty We're covering the eights marketplace seller conference.

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Kristian Gyorkos, Kong | AWS Marketplace Seller Conference 2022


 

>>Welcome back everyone to the cubes coverage here in Seattle, Washington for the Avis marketplace seller conference, part of the APN partner network merging with the marketplace to form the Amazon partner organization. I'm John furrier, host of the cube Walter Wall coverage today, Christian Gor cash, who is the VP of alliances at Kong Inc. Welcome to the cube. Thanks for coming on. >>Thank you. Thank you, John. Really glad to be here. Corke exactly. Yeah. It's awesome. >>So Kong we've been following you guys for while Docker Kong cube. You've been part of our cube conversation. Also part of our, our startup showcase fast growing startup, you know, working on stuff that everyone loves APIs. I mean, APIs are so popular now that they now a security concern, right? Yeah. So like it gets squat there everywhere. I won't say API sprawl, but APIs are the connections and that are, is the web. That is the cloud. Okay. Now with cloud native developers who are now in the front lines have taken over it, everyone knows DevOps dev SecOps is now the new it and it's the developers security and data they're below they're the new ops, right? So, so this is where microservices come in, open source service MES new automation is coming down the pike. That's super valuable to businesses as they look at cloud native architecture, what are you guys doing in there? Take a minute to explain Kong's value proposition, the hot products, and then why you're here. >>Yeah. So, you know, I joined Kong now or three years ago, you know, we were still just reaching our hundred employees, mark, which is very important, very startup, but even back then, you know, Kong was relatively well known in industry, you know, so we have one of the most, well the most popular open source project in API gateway area. So con API gateway, you know, we cross now 300 million downloads, even more important is just the scale it, which the product's been used. So between our open source community and enterprise customers, we are now crossing like 11 trillion transactions per month. Now just give you comparison. Like this is like 18, 19 times more than Netflix per month. You know? So for any company that has a technology that operates it at scale, you need to hit few things outta the park. You know, as he mentions cloud data developers, they want simplicity. You know, they want automation. They also want performance and scale and security, which are all critical, you know, to how Kong, you know, start as opensource project. Now, of course we have the whole suite of enterprise products. We also have our con service mesh offering as well as our cloud offerings. >>Yeah. And this is how open source is doing it now, obviously, you know, I, I still remember, I still tell the story to the young startups. Hey, I, there was proprietary software when I was in college. Open source is now everything. Now you've got, got cloud scale. So the dynamic between open source, which has become the software industry open source success doesn't mean it's it's game over. It's the beginning. The commercialization that you guys have gone through is super important. Trillions of transactions. Now you have enterprises working with you. What's the big advantage of the seller relationship that you have with Amazon? Why are customers using it? What are they buying it for? Give the pitch of con for the marketplace customer. >>Yeah, it's actually, we are relatively new in AWS marketplace. You know, so our first transaction that we ever done was actually in July and 2021. So we are just over a year, you know, that journey, you know, when I look what Chris gross talked today, he was talking about, you know, Hey, just publishing marketplace, not enough. You know, you need to understand what's your value proposition. You need to make sure your operations already, your sales is ready. Everything is, is set. And we kind of did this for the first year and a half is spend a lot of time improving our integration with AWS overall, all the first party services relevant to con we also understood, well, what does it take to kind of fine tune our value proposition? We have like three specific sales place. And you know, when we launch our flagship product con connect enterprise and got our first transaction, that was great milestone for, for star like Kong. But then what we've seen is just that work that we've done before really paid off. I mean right now, >>Like what we'll give example. >>Yeah. So, you know, we are focusing on as measure three sales place. Money is we are focused, specific on helping customers who are modernizing and, and their application going to the cloud. And you have a lot of these, you know, lifting shift and are rearchitect and modernized, but most of the attentions on the workloads, what about the connections? You know, so a monolith application had to authentic all the users understand wheres the network and so on. When you build those, when you now decouple this built like 1,000 thousand microservices, you don't want to repeat this for every microservice. So that's where K brings the whole suite from, you know, service match to the API gate to help manage the journey and really support this environment. And we spend a lot of time to just fine tune that message. So that customers understood where, you know, how can we help them on their journey beyond what, for instance, cloud native or AWS API gateway offers them. So we can really help them from day one on the journey and accelerate. And >>I think I it's a no, it's a no braining for a customer to buyer or to come into the marketplace and say, click, I'm gonna buy some data analytics services. I'm gonna buy gateway through Kong. But when they start getting into these microservices, this automation opportunity there, there's more behind the curtain for them with Kong. So I have to ask you with the keynote we heard from Chris, the leader of the marketplace. Now he said that he wants the ISVs to be more native in the cloud. That probably resonates with you. You, >>You guys well with con's relatively simple because we were built at cloud native, you know, so very briefly the whole story of Congo. This is before Ajo, our founders were actually running the, the very popular API exchange col mesh shape. And they had to build their own gateway just to handle the scale and was built on cloud native technologies. And then when everybody's calling you, what are you using to running? This are using PGS. And so else, no, we built ourselves, oh, how can we get our hands on? That's how con actually >>Came to. And that's how the big winners usually happen too. They start build their own, solve their own problem because it's a big scale problem. Exactly. No one's had that problem. >>Yeah. And what we have seen, especially what was very, you know, through, through the pandemic, what we have seen. And it's interesting, you know, being in a startup doing pandemic is like, whoa, will the life just shut down or what we're doing? You know? But actually what we have seen customers prioritize the new business capability. For instance, you have a large parental companies that overnight, they have to understand where the assets are. Yeah. Or banks who are like 45 days of, you know, approving process for the loans. They need to reduce it for a day or two. >>Yeah. And they're adding more developers, too, exactly. To build the modern application. So they need to have that infrastructure as code aspect. Correct. >>And they >>Need in place. >>Yeah. I need to like you have, you know, I don't think that many customers still have waterfall cycles, but they have, have pre pretty long developers development cycles. And now you need to, you know, do this multiple times a day. That's >>Interesting. We talked to a lot of cloud architects and C CIO C says, and you know, the executive just hire more developers take that hill, build. It just don't build a new app. It's not that easy boss. When, when the cloud architect says we have to be fully operationally ready with cloud native infrastructure's code. So with that, you're seeing a lot more enterprises come in now that are more savvy. They getting better. We're seeing Kubernetes more and more. You're seeing containerization. You're seeing that cloud native enterprise acceptance. What does that mean for you guys in the marketplace, as you look at the value proposition, how are you guys working with the marketplace today and where do you see customers buying in the future? >>Yeah, so we as mentioned, you know, we, we are now a year into that journey. We already seen tremendous benefits just in terms of reducing the friction. You know, the whole procurement, you know, you come as a startup with some, some of the largest companies in the world, they used to buy five, 10 billion in software and they have all these processes and you're like, well, but we only have like two people in finance. Sorry. How can you, and where marketplace can really, really helps us is, you know, improve this experience, both sides because they understand like we are fast moving company. They, they want us because of our speed and, and innovation that we, the product's strong. Yeah. They don't want us to get bogged down in all these pro procurement processes either. And so, so that's the first benefit. We also are working very hard to make sure that the customers can provision Kong in AWS and automate across the board. So essentially reducing their time to value dramatically. Yeah. And another thing that we found tremendously beneficial for us is a startup is the whole concept of a standard marketplace contract. Yeah. So instead of us coming with our little MSA or come like 50 page MSA from companies, we now have a middle ground. So we can just agree. You know, there's some differences, some specifics to qu software and it's tremendously reduced costs on both sides. >>Great. For you guys great for the buyers. Yeah. You get deployed services. They're not just buying, they're managing and deploying. Yeah, >>Exactly. Great. >>Quick, final question. Put a plugin for the company. What are you working on now? What's the big news. What's the con update? >>Well, that's an interesting part because I can't tell you because next week we have our con summit. Oh right. In San Francisco. The cubes not so 28, 20 ninth. Yeah. We, we we'll, I think we are gonna fix that in the future. But anyway, this is the first time after pandemic to do this in person, we have number of very exciting announcement, our Kong products, as well as you may hear some news about our AWS partnership, >>We like con we believe that DevOps has happened. Dev sec ops, whatever you gonna call it, dev is now the developers they're in the front lines. They're in the C I CD pipeline. They're shifting left. That's the new they took over it. That's what DevOps does. It's not a title. Now you have security and data ops behind the scenes. That's gonna be middleware. That's gonna have tons of microservices. So more, more, more action coming, all API based. >>Exactly. And the more, you know, the more complexity we can take away from that, the better we, you know, the >>Whole community. Thank you. Spending the time to come on the cube here at the, a us marketplace seller conference. What do you think about the APN merging with the marketplace formed the P the Amazon partner organization. Thumbs up, thumbs down. What's your heard? >>It's excellent. We have a great friend in AP, a great friend, us marketplace. Now both of them work together with huge. >>Fantastic. Yes. Thanks for okay. Cube coverage here in Seattle. I'm John furier APN marketplace together. APOs the new organization making it easier. Of course, we got all the coverage here. Thanks for watching.

Published Date : Sep 21 2022

SUMMARY :

conference, part of the APN partner network merging with the marketplace to form Yeah. Also part of our, our startup showcase fast growing startup, you know, So con API gateway, you know, we cross now 300 million downloads, The commercialization that you guys have gone through is super important. So we are just over a year, you know, that journey, you know, the whole suite from, you know, service match to the API gate to help manage the journey So I have to ask you with the keynote You guys well with con's relatively simple because we were built at cloud native, you know, And that's how the big winners usually happen too. And it's interesting, you know, being in a startup doing pandemic So they need to have that infrastructure And now you need to, you know, do this multiple times a day. We talked to a lot of cloud architects and C CIO C says, and you know, the executive just hire more You know, the whole procurement, you know, you come as a startup with some, For you guys great for the buyers. Exactly. What are you working on now? announcement, our Kong products, as well as you may hear some news about our AWS partnership, Now you have security and data ops behind the scenes. And the more, you know, the more complexity we can take away from that, Spending the time to come on the cube here at the, a us marketplace seller conference. We have a great friend in AP, a great friend, us marketplace. APOs the new organization making it easier.

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Jack Andersen & Joel Minnick, Databricks | AWS Marketplace Seller Conference 2022


 

>>Welcome back everyone to the cubes coverage here in Seattle, Washington, AWS's marketplace seller conference. It's the big news within the Amazon partner network, combining with marketplaces, forming the Amazon partner organization, part of a big reorg as they grow the next level NextGen cloud mid-game on the chessboard. Cube's got cover. I'm John fur, host of Cub, a great guests here from data bricks, both cube alumnis, Jack Anderson, GM of the and VP of the data bricks partnership team. For ADOS, you handle that relationship and Joel Minick vice president of product and partner marketing. You guys are the, have the keys to the kingdom with data, bricks, and AWS. Thanks for joining. Thanks for good to see you again. Thanks for >>Having us back. Yeah, John, great to be here. >>So I feel like we're at reinvent 2013 small event, no stage, but there's a real shift happening with procurement. Obviously it makes it's a no brainer on the micro, you know, people should be buying online self-service cloud scale, but Amazon's got billions being sold to their marketplace. They've reorganized their partner network. You can see kind of what's going on. They've kind of figured it out. Like let's put everything together and simplify and make it less of a website marketplace merge our partner to have more synergy and friction, less experiences so everyone can make more money and customer's gonna be happier. >>Yeah, that's right. >>I mean, you're run relationship. You're in the middle of it. >>Well, Amazon's mental model here is that they want the world's best ISVs to operate on AWS so that we can collaborate and co architect on behalf of customers. And that's exactly what the APO and marketplace allow us to do is to work with Amazon on these really, you know, unique use cases. >>You know, I interviewed Ali many times over the years. I remember many years ago, I think six, maybe six, seven years ago, we were talking. He's like, we're all in ons. Obviously. Now the success of data bricks, you've got multiple clouds. See that customers have choice, but I remember the strategy early on. It was like, we're gonna be deep. So this is speaks volumes to the, the relationship you have years. Jack take us through the relationship that data bricks has with AWS from a, from a partner perspective, Joel, and from a product perspective, because it's not like you got to Johnny come lately new to the new, to the scene, right? We've been there almost president creation of this wave. What's the relationship and has it relate to what's going on today? >>So, so most people may not know that data bricks was born on AWS. We actually did our first 100 million of revenue on Amazon. And today we're obviously available on multiple clouds, but we're very fond of our Amazon relationship. And when you look at what the APN allows us to do, you know, we're able to expand our reach and co-sell with Amazon and marketplace broadens our reach. And so we think of marketplace in three different aspects. We've got the marketplace, private offer business, which we've been doing for a number of years. Matter of fact, we we're driving well over a hundred percent year over year growth in private offers and we have a nine figure business. So it's a very significant business. And when a customer uses a private offer that private offer counts against their private pricing agreement with AWS. So they get pricing power against their, their private pricing. >>So it's really important. It goes on their Amazon bill in may. We launched our pay as you go on demand offering. And in five short months, we have well over a thousand subscribers. And what this does is it really reduces the barriers to entry it's low friction. So anybody in an enterprise or startup or public sector company can start to use data bricks on AWS and pay consumption based model and have it go against their monthly bill. And so we see customers, you know, doing rapid experimentation pilots, POCs, they're, they're really learning the value of that first use case. And then we see rapid use case expansion. And the third aspect is the consulting partner, private offers C P O super important in how we involve our partner ecosystem of our consulting partners and our resellers that are able to work with data bricks on behalf of customers. >>So you got the big contracts with the private offer. You got the product market fit, kind of people iterating with data coming in with, with the buyers you go. And obviously the integration piece all fitting in there. Exactly. Exactly. Okay. So that's that those are the offers that's current and what's in marketplace today. Is that the products, what are, what are people buying? I mean, I guess what's the Joel, what are, what are people buying in the marketplace and what does it mean for >>Them? So fundamentally what they're buying is the ability to take silos out of their organization. And that's, that is the problem that data bricks is out there to solve, which is when you look across your data landscape today, you've got unstructured data, you've got structured data, you've got real time streaming data, and your teams are trying to use all of this data to solve really complicated problems. And as data bricks as the lake house company, what we're helping customers do is how do they get into the new world? How do they move to a place where they can use all of that data across all of their teams? And so we allow them to begin to find through the marketplace, those rapid adoption use cases where they can get rid of these data, warehousing data lake silos they've had in the past, get their unstructured and structured data onto one data platform and open data platform that is no longer adherent to any proprietary formats and standards and something. >>They can very much, very easily integrate into the rest of their data environment, apply one common data governance layer on top of that. So that from the time they ingest that data to the time they use that data to the time they share that data inside and outside of their organization, they know exactly how it's flowing. They know where it came from. They know who's using it. They know who has access to it. They know how it's changing. And then with that common data platform with that common governance solution, they'd being able to bring all of those use cases together across their real time, streaming their data engineering, their BI, their AI, all of their teams working on one set of data. And that lets them move really, really fast. And it also lets them solve challenges. They just couldn't solve before a good example of this, you know, one of the world's now largest data streaming platforms runs on data bricks with AWS. >>And if you think about what does it take to set that up? Well, they've got all this customer data that was historically inside of data warehouses, that they have to understand who their customers are. They have all this unstructured data, they've built their data science model, so they can do the right kinds of recommendation engines and forecasting around. And then they've got all this streaming data going back and forth between click stream data from what the customers are doing with their platform and the recommendations they wanna push back out. And if those teams were all working in individual silos, building these kinds of platforms would be extraordinarily slow and complex, but by building it on data bricks, they were able to release it in record time and have grown at, at record pace >>To not be that's product platform that's impacting product development. Absolutely. I mean, this is like the difference between lagging months of product development to like days. Yes. Pretty much what you're getting at. Yeah. So total agility. I got that. Okay. Now I'm a customer I wanna buy in the marketplace, but I also, you got direct Salesforce up there. So how do you guys look at this? Is there channel conflict? Are there comp programs? Because one of the things I heard today in on the stage from a Davis's leadership, Chris was up there speaking and, and, and moment I was, Hey, he's a CRO conference, chief revenue officer conversation, which means someone's getting compensated. So if I'm the sales rep at data bricks, what's my motion to the customer. Do I get paid? Does Amazon sell it? Take us through that. Is there channel conflict? Is there or an audio lift? >>Well, I I'd add what Joel just talked about with, with, you know, what the solution, the value of the solution our entire offering is available on AWS marketplace. So it's not a subset, the entire data bricks offering and >>The flagship, all the, the top, >>Everything, the flagship, the complete offering. So it's not, it's not segmented. It's not a sub segment. It's it's, you know, you can use all of our different offerings. Now when it comes to seller compensation, we, we, we view this two, two different ways, right? One is that AWS is also incented, right? Versus selling a native service to recommend data bricks for the right situation. Same thing with data bricks. Our Salesforce wants to do the right thing for the customer. If the customer wants to use marketplace as their procurement vehicle. And that really helps customers because if you get data bricks and five other ISVs together, and let's say each ISV is spending, you're spending a million dollars, you have $5 million of spend, you put that spend through the flywheel with AWS marketplace. And then you can use that in your negotiations with AWS to get better pricing overall. So that's how we, >>We do it. So customers are driving. This sounds like, correct. For sure. So they're looking at this as saying, Hey, I'm gonna just get purchasing power with all my relationships because it's a solution architectural market, right? >>Yeah. It makes sense. Because if most customers will have a primary and secondary cloud provider, if they can consolidate, you know, multiple ISV spend through that same primary provider, you get pricing >>Power, okay, Jill, we're gonna date ourselves. At least I will. So back in the old days, it used to be, do a Barney deal with someone, Hey, let's go to market together. You gotta get paper, you do a biz dev deal. And then you gotta say, okay, now let's coordinate our sales teams, a lot of moving parts. So what you're getting at here is that the alternative for data bricks or any company is to go find those partners and do deals versus now Amazon is the center point for the customer so that you can still do those joint deals. But this seems to be flipping the script a little bit. >>Well, it is, but we still have VAs and consulting partners that are doing implementation work very valuable work advisory work that can actually work with marketplace through the C PPO offering. So the marketplace allows multiple ways to procure your >>Solution. So it doesn't change your business structure. It just makes it more efficient. That's >>Correct. >>That's a great way to say it. Yeah, >>That's great. So that's so that's it. So that's just makes it more efficient. So you guys are actually incented to point customers to the marketplace. >>Yes, >>Absolutely. Economically. Yeah. >>E economically it's the right thing to do for the customer. It's the right thing to do for our relationship with Amazon, especially when it comes back to co-selling right? Because Amazon now is leaning in with ISVs and making recommendations for, you know, an ISV solution and our teams are working backwards from those use cases, you know, to collaborate, land them. >>Yeah. I want, I wanna get that out there. Go ahead, Joel. >>So one of the other things I might add to that too, you know, and why this is advantageous for, for companies like data bricks to, to work through the marketplace, is it makes it so much easier for customers to deploy a solution. It's, it's very, literally one click through the marketplace to get data bricks stood up inside of your environment. And so if you're looking at how do I help customers most rapidly adopt these solutions in the AWS cloud, the marketplace is a fantastic accelerator to that. You >>Know, it's interesting. I wanna bring this up and get your reaction to it because to me, I think this is the future of procurement. So from a procurement standpoint, I mean, again, dating myself EDI back in the old days, you know, all that craziness. Now this is all the, all the internet, basically through the console, I get the infrastructure side, you know, spin up and provision. Some servers, all been good. You guys have played well there in the marketplace. But now as we get into more of what I call the business apps, and they brought this up on stage little nuance, most enterprises aren't yet there of integrating tech on the business apps, into the stack. This is where I think you guys are a use case of success where you guys have been successful with data integration. It's an integrator's dilemma, not an innovator's dilemma. So like, I want to integrate, so now I have integration points with data bricks, but I want to put an app in there. I want to provision an application, but it has to be built. It's not, you don't buy it. You build, you gotta build stuff. And this is the nuance. What's your reaction to that? Am I getting this right? Or, or am I off because no, one's gonna be buying software. Like they used to, they buy software to integrate it. >>Yeah, >>No, I, cause everything's integrated. >>I think AWS has done a great job at creating a partner ecosystem, right. To give customers the right tools for the right jobs. And those might be with third parties, data bricks is doing the same thing with our partner connect program. Right. We've got customer, customer partners like five tra and D V T that, you know, augment and enhance our platform. And so you, you're looking at multi ISV architectures and all of that can be procured through the AWS marketplace. >>Yeah. It's almost like, you know, bundling and unbundling. I was talking about this with, with Dave ante about Supercloud, which is why wouldn't a customer want the best solution in their architecture period. And it's class. If someone's got API security or an API gateway. Well, you know, I don't wanna be forced to buy something because it's part of a suite and that's where you see things get suboptimized where someone dominates a category and they have, oh, you gotta buy my version of this. Yeah. >>Joel, Joel. And that's Joel and I were talking, we're actually saying what what's really important about Databricks is that customers control the data. Right? You wanna comment on that? >>Yeah. I was say the, you know what you're pushing on there we think is extraordinarily, you know, the way the market is gonna go is that customers want a lot of control over how they build their data stack. And everyone's unique in what tools are the right ones for them. And so one of the, you know, philosophically I think really strong places, data, bricks, and AWS have lined up is we both take an approach that you should be able to have maximum flexibility on the platform. And as we think about the lake house, one thing we've always been extremely committed to as a company is building the data platform on an open foundation. And we do that primarily through Delta lake and making sure that to Jack's point with data bricks, the data is always in your control. And then it's always stored in a completely open format. And that is one of the things that's allowed data bricks to have the breadth of integrations that it has with all the other data tools out there, because you're not tied into any proprietary format, but instead are able to take advantage of all the innovation that's happening out there in the open source ecosystem. >>When you see other solutions out there that aren't as open as you guys, you guys are very open by the way, we love that too. We think that's a great strategy, but what's the, what am I foreclosing? If I go with something else that's not as open what what's the customer's downside as you think about what's around the corner in the industry. Cuz if you believe it's gonna be open, open source, which I think opens our software is the software industry and integration is a big deal, cuz software's gonna be plentiful. Let's face it. It's a good time to be in software business, but cloud's booming. So what's the downside from your data bricks perspective, you see a buyer clicking on data bricks versus that alternative what's potentially is should they be a nervous about down the road if they go with a more proprietary or locked in approach? Well, >>I think the challenge with proprietary ecosystems is you become beholden to the ability of that provider to both build relationships and convince other vendors that they should invest in that format. But you're also then beholden to the pace at which that provider is able to innovate. And I think we've seen lots of times over history where, you know, a proprietary format may run ahead for a while on a lot of innovation. But as that market control begins to solidify that desire to innovate begins to, to degrade, whereas in the open format. So >>Extract rents versus innovation. Exactly. >>Yeah, exactly. >>But >>I'll say it in the open world, you know, you have to continue to innovate. Yeah. And the open source world is always innovating. If you look at the last 10 to 15 years, I challenge you to find, you know, an example where the innovation in the data and AI world is not coming from open source. And so by investing in open ecosystems, that means you were always going to be at the forefront of what is the >>Latest, you know, again, not to date myself again, but you look back at the eighties and nineties, the protocol stacked for proprietary. Yeah. You know, SNA at IBM deck net was digital, you know, the rest is, and then TCP, I P was part of the open systems, interconnect, revolutionary Oly, a big part of that as well as my school did. And so like, you know, that was, but it didn't standardize the whole stack. It stopped at IP and TCP. Yeah. But that helped interoperate, that created a nice defacto. So this is a big part of this mid game. I call it the chessboard, you know, you got opening game and mid game. Then you got the end game and we're not there. The end game yet cloud the cloud. >>There's, there's always some form of lock in, right. Andy jazzy will, will address it, you know, when making a decision. But if you're gonna make a decision you want to reduce as you don't wanna be limited. Right. So I would advise a customer that there could be limitations with a proprietary architecture. And if you look at what every customer's trying to become right now is an AI driven business. Right? And so it has to do with, can you get that data outta silos? Can you, can you organize it and secure it? And then can you work with data scientists to feed those models? Yeah. In a, in a very consistent manner. And so the tools of tomorrow will to Joel's point will be open and we want interoperability with those >>Tools and, and choice is a matter too. And I would say that, you know, the argument for why I think Amazon is not as locked in as maybe some other clouds is that they have to compete directly too. Redshift competes directly with a lot of other stuff, but they can't play the bundling game because the customers are getting savvy to the fact that if you try to bundle an inferior product with something else, it may not work great at all. And they're gonna be they're onto it. This is >>The Amazon's credit by having these, these solutions that may compete with native services in marketplace, they are providing customers with choice, low >>Price and access to the S and access to the core value. Exactly. Which the >>Hardware, which is their platform. Okay. So I wanna get you guys thought on something else. I, I see emerging, this is again kind of cube rumination moment. So on stage Chris unpacked, a lot of stuff. I mean this marketplace, they're touching a lot of hot buttons here, you know, pricing compensation, workflows services behind the curtain. And one of the things he mentioned was they talk about resellers or channel partners, depending upon what you talk about. We believe Dave and I believe on the cube that the entire indirect sales channel of the industry is gonna be disrupted radically because those players were selling hardware in the old days and software, that game is gonna change. You know, you mentioned you guys have a program, want to get your thoughts on this. We believe that once this gets set up, they can play in this game and bring their services in which means that the old reseller channels are gonna be rewritten. They're gonna be refactored with this new kinds of access. Cuz you've got scale, you've got money and you've got product and you got customers coming into the marketplace. So if you're like a reseller that sold computers to data centers or software, you know, value added reseller or V or business, >>You've gotta evolve. >>You gotta, you gotta be here. Yes. How are you guys working with those partners? Cuz you say you have a part in your marketplace there. How do I make money? If I'm a reseller with data bricks with eight Amazon, take me through that use case. >>Well I'll let Joel comment, but I think it's, it's, it's pretty straightforward, right? Customers need expertise. They need knowhow. When we're seeing customers do mass migrations to the cloud or Hadoop specific migrations or data transformation implementations, they need expertise from consulting and SI partners. If those consulting SI partners happen to resell the solution as well. Well, that's another aspect of their business, but I really think it is the expertise that the partners bring to help customers get outcomes. >>Joel, channel big opportunity for re re Amazon to reimagine this. >>For sure. Yeah. And I think, you know, to your comment about how to resellers take advantage of that, I think what Jack was pushing on is spot on, which is it's becoming more about more and more about the expertise you bring to the table and not just transacting the software, but now actually helping customers make the right choices. And we're seeing, you know, both SI begin to be able to resell solutions and finding a lot of opportunity in that. Yeah. And I think we're seeing traditional resellers begin to move into that SI model as well. And that's gonna be the evolution that >>This gets at the end of the day. It's about services for sure, for sure. You've got a great service. You're gonna have high gross profits. And >>I think that the managed service provider business is alive and well, right? Because there are a number of customers that want that, that type of a service. >>I think that's gonna be a really hot, hot button for you guys. I think being the way you guys are open this channel partner services model coming in to the fold really kind of makes for kind of that super cloudlike experience where you guys now have an ecosystem. And that's my next question. You guys have an ecosystem going on within data bricks for sure. On top of this ecosystem, how does that work? This is kinda like hasn't been written up in business school and case studies yet this is new. What is this? >>I think, you know, what it comes down to is you're seeing ecosystems begin to evolve around the data platforms and that's gonna be one of the big kind of new horizons for us as we think about what drives ecosystems it's going to be around. Well, what is the, what's the data platform that I'm using and then all the tools that have to encircle that to get my business done. And so I think there's, you know, absolutely ecosystems inside of the AWS business on all of AWS's services, across data analytics and AI. And then to your point, you are seeing ecosystems now arise around data bricks in its Lakehouse platform, as well as customers are looking at well, if I'm standing these Lakehouse up and I'm beginning to invest in this, then I need a whole set of tools that help me get that done as well. >>I mean you think about ecosystem theory, we're living a whole nother dream and I'm, and I'm not kidding. It hasn't yet been written up and for business school case studies is that we're now in a whole nother connective tissue ecology thing happening where you have dependencies and value proposition economics connectedness. So you have relationships in these ecosystems. >>And I think one of the great things about relationships with these ecosystems is that there's a high degree of overlap. Yeah. So you're seeing that, you know, the way that the cloud business is evolving, the, the ecosystem partners of data bricks are the same ecosystem partners of AWS. And so as you build these platforms out into the cloud, you're able to really take advantage of best of breed, the broadest set of solutions out there for >>You. Joel, Jack, I love it because you know what it means the best ecosystem will win. If you keep it open. Sure. You can see everything. If you're gonna do it in the dark, you know, you don't know the outcome. I mean, this is really kind we're talking about. >>And John, can I just add that when I was in Amazon, we had a, a theory that there's buyers and builders, right? There's very innovative companies that want to build things themselves. We're seeing now that that builders want to buy a platform. Right? Yeah. And so there's a platform decision being made and that ecosystem gonna evolve around the >>Platform. Yeah. And I totally agree. And, and, and the word innovation get kicks around. That's why, you know, when we had our super cloud panel was called the innovators dilemma with a slash through it called the integrated dilemma, innovation is the digital transformation. So absolutely like that becomes cliche in a way, but it really becomes more of a, are you open? Are you integrating if APIs are the connective tissue, what's automation, what's the service message look like. I mean, a whole nother set of kind of thinking goes on and these new ecosystems and these new products >>And that, and that thinking is, has been born in Delta sharing. Right? So the idea that you can have a multi-cloud implementation of data bricks, and actually share data between those two different clouds, that is the next layer on top of the native cloud >>Solution. Well, data bricks has done a good job of building on top of the goodness of, and the CapEx gift from AWS. But you guys have done a great job taking that building differentiation into the product. You guys have great customer base, great grow ecosystem. And again, I think in a shining example of what every enterprise is going to do, build on top of something operating model, get that operating model, driving revenue. >>Yeah. >>Well we, whether whether you're Goldman Sachs or capital one or XYZ corporation >>S and P global NASDAQ, right. We've got, you know, these, the biggest verticals in the world are solving tough problems with data breaks. I think we'd be remiss cuz if Ali was here, he would really want to thank Amazon for all of the investments across all of the different functions, whether it's the relationship we have with our engineering and service teams. Yeah. Our marketing teams, you know, product development and we're gonna be at reinvent the big presence of reinvent. We're looking forward to seeing you there again. >>Yeah. We'll see you guys there. Yeah. Again, good ecosystem. I love the ecosystem evolutions happening this next gen cloud is here. We're seeing this evolve kind of new economics, new value propositions kind of scaling up, producing more so you guys are doing a great job. Thanks for coming on the Cuban, taking time. Chill. Great to see you at the check. Thanks for having us. Thanks. Going. Okay. Cube coverage here. The world's changing as APN comes to give the marketplace for a new partner organization at Amazon web services, the Cube's got a covered. This should be a very big growing ecosystem as this continues, billions of being sold through the marketplace. Of course the buyers are happy as well. So we've got it all covered. I'm John furry, your host of the cube. Thanks for watching.

Published Date : Sep 21 2022

SUMMARY :

Thanks for good to see you again. Yeah, John, great to be here. Obviously it makes it's a no brainer on the micro, you know, You're in the middle of it. you know, unique use cases. So this is speaks volumes to the, the relationship you have years. And when you look at what the APN allows us to do, And so we see customers, you know, doing rapid experimentation pilots, POCs, So you got the big contracts with the private offer. And that's, that is the problem that data bricks is out there to solve, They just couldn't solve before a good example of this, you know, And if you think about what does it take to set that up? So how do you guys look at this? Well, I I'd add what Joel just talked about with, with, you know, what the solution, the value of the solution our entire offering And that really helps customers because if you get data bricks So they're looking at this as saying, you know, multiple ISV spend through that same primary provider, you get pricing And then you gotta say, okay, now let's coordinate our sales teams, a lot of moving parts. So the marketplace allows multiple ways to procure your So it doesn't change your business structure. Yeah, So you guys are actually incented to Yeah. It's the right thing to do for our relationship with Amazon, So one of the other things I might add to that too, you know, and why this is advantageous for, I get the infrastructure side, you know, spin up and provision. you know, augment and enhance our platform. you know, I don't wanna be forced to buy something because it's part of a suite and the data. And that is one of the things that's allowed data bricks to have the breadth of integrations that it has with When you see other solutions out there that aren't as open as you guys, you guys are very open by the I think the challenge with proprietary ecosystems is you become beholden to the Exactly. I'll say it in the open world, you know, you have to continue to innovate. I call it the chessboard, you know, you got opening game and mid game. And so it has to do with, can you get that data outta silos? And I would say that, you know, the argument for why I think Amazon Price and access to the S and access to the core value. So I wanna get you guys thought on something else. You gotta, you gotta be here. If those consulting SI partners happen to resell the solution as well. And we're seeing, you know, both SI begin to be This gets at the end of the day. I think that the managed service provider business is alive and well, right? I think being the way you guys are open this channel I think, you know, what it comes down to is you're seeing ecosystems begin to evolve around So you have relationships in And so as you build these platforms out into the cloud, you're able to really take advantage you don't know the outcome. And John, can I just add that when I was in Amazon, we had a, a theory that there's buyers and builders, That's why, you know, when we had our super cloud panel So the idea that you can have a multi-cloud implementation of data bricks, and actually share data But you guys have done a great job taking that building differentiation into the product. We're looking forward to seeing you there again. Great to see you at the check.

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Kevin Miller, AWS | Modernize, unify, and innovate with data | AWS Storage Day 2022


 

(upbeat music) >> We're here on theCube covering AWS Storage Day 2022. Kevin Miller joins us. He's the vice president and general manager of Amazon S3. Hello, Kevin, good to see you again. >> Hey Dave, it's great to see you as always. >> It seems like just yesterday we were celebrating the 15th anniversary of S3, and of course the launch of the modern public cloud, which started there. You know, when you think back Kevin, over the past year, what are some of the trends that you're seeing and hearing from customers? What do they want to see AWS focus more on? What's the direction that you're setting? >> Yeah, well Dave, really I think there's probably three trends that we're seeing really pop this year. I think one just given the kind of macroeconomic situation right now is cost optimization. That's not a surprise. Everyone's just taking a closer look at what they're using, and where they might be able to pair back. And you know, I think that's a place that obviously S3 has a long history of helping customers save money. Whether it's through our new storage classes, things like our Glacier Instant Retrieval, storage class that we launched to reinvent last year. Or things like our S3 storage lens capability to really dig in and help customers identify where their costs are are being spent. But so certainly every, you know, a lot of customers are focused on that right now, and for obvious reasons. I think the second thing that we're seeing is, just a real focus on simplicity. And it kind of goes hand in hand with cost optimization, because what a lot of customers are looking for is, how do I take the staff that I have, and do more this year. Right, continue to innovate, continue to bring new applications or top line generating revenue applications to the market, but not have to add a lot of extra headcount to do that. And so, what they're looking for is management and simplicity. How do I have all of this IT infrastructure, and not have to have people spending a lot of their time going into kind of routine maintenance and operations. And so that's an area that we're spending a lot of time. We think we have a lot of capability today, but looking at ways that we can continue to simplify, make it easier for customers to manage their infrastructure. Things like our S3 intelligent tiering storage class, which just automatically gives cost savings for data that's not routinely accessed. And so that's a big focus for us this year as well. And then I think the last and probably third thing I would highlight is an emerging theme or it's been a theme, but really continuing to increase in volume, is all around sustainability. And you know, our customers are looking for us to give them the data and the assurances for them, for their own reports and their own understanding of how sustainable is my infrastructure. And so within AWS, of course, you know we're on a path towards operating with 100% renewable energy by 2025. As well as helping the overall Amazon goal of achieving net zero carbon by 2040. So those are some big lofty goals. We've been giving customers greater insights with our carbon footprint tool. And we think that, you know the cloud continues to be just a great place to run and reduce customer's carbon footprint for the similar you know, storage capacity or similar compute capacity. But that's just going to continue to be a trend and a theme that we're looking at ways that we can continue to help customers do more to aggressively drive down their carbon footprint. >> I mean, it makes sense. It's like you're partnering up with the cloud, you know, you did same thing on security, you know, there's that shared responsibility model, same thing now with ESG. And on the macro it's interesting Kevin, this is the first time I can remember where, you know it used to be, if there's a downturn it's cost optimization, you go to simplicity. But at the same time with digital, you know, the rush to digital, people still are thinking about, okay how do I invest in the future? So but let's focus on cost for a moment then we'll come back to sort of the data value. Can you tell us how AWS helps customers save on storage, you know, beyond just the price per terabyte actions that you could take. I mean I love that, you guys should keep doing that. >> Absolutely. >> But what other knobs are you turning? >> Yeah, right and we've had obviously something like 15 cost reductions or price reductions over the years, and we're just going to continue to use that lever where we can, but it's things like the launch of our Glacier Instant Retrieval storage class that we did last year at Reinvent, where that's now you know, 4/10ths of a cent per gigabyte month. For data that customers access pretty infrequently maybe a few times a year, but they can now access that data immediately and just pay a small retrieval fee when they access that data. And so that's an example of a new capability that reduces customer's total cost of ownership, but is not just a straight up price reduction. I mentioned S3 Intelligent-Tiering, that's another case where, you know, when we launch Glacier Instant Retrieval, we integrated that with Intelligent-Tiering as well. So we have the archive instant access tier within Intelligent-Tiering. And so now data that's not accessed for 90 days is just automatically put into AIA and and then results in a reduced storage cost to customers. So again, leaning into this idea that customers are telling us, "Just do, you know what should be done "for my data to help me reduce cost, can you just do it, "and sort of give me the right defaults." And that's what we're trying to do with things like Intelligent-Tiering. We've also, you know, outside of the S3 part of our portfolio, we've been adding similar kinds of capabilities within some of our file services. So things like our, you know elastic file service launched a one zone storage class as well as an intelligent tiering capability to just automatically help customers save money. I think in some cases up to 92% on their their EFS storage costs with this automatic intelligent tiering capability. And then the last thing I would say is that we also are just continuing to help customers in other ways, like I said, our storage lens is a great way for customers to really dig in and figure out. 'Cause you know, often customers will find that they may have, you know, certain data sets that someone's forgotten about or, they're capturing more data than they expected perhaps in a logging application or something that ends up generating a lot more data than they expected. And so storage lens helps them really zoom in very quickly on, you know this is the data, here's how frequently it's being accessed and then they can make decisions about use that data I keep, how long do I keep it? Maybe that's good candidates to move down into one of our very cold storage classes like Glacier Deep Archive, where they they still have the data, but they don't expect to need to actively retrieve it on a regular basis. >> SDL bromide, if you can measure it, you can manage it. So if I can see it, visualize it, that I can take actions. When you think about S3- >> That's right. it's always been great for archival workloads but you made some updates to Glacier that changed the way that we maybe think about archive data. Can you talk about those changes specifically, what it means for how customers should leverage AWS services going forward? >> Yeah, and actually, you know, Glacier's coming up on its 10 year anniversary in August, so we're pretty excited about that. And you know, but there's just been a real increase in the pace of innovation, I think over the last three or four years there. So we launched the Glacier Deep Archive capability in 2019, 2018, I guess it was. And then we launched Glacier Instant Retrieval of course last year. So really what we're seeing is we now have three storage classes that cover are part of the Glacier family. So everything from millisecond retrieval for that data, that needs to be accessed quickly when it is accessed, but isn't being accessed, you know, regularly. So maybe a few times a year. And there's a lot of use cases that we're seeing really quickly emerge for that. Everything from, you know, user generated content like photos and videos, to big broadcaster archives and particularly in media and entertainment segment. Seeing a lot of interest in Glaciers Instant Retrieval because that data is pretty cold on a regular basis. But when they want to access it, they want a huge amount of data, petabytes of data potentially back within seconds, and that's the capability we can provide with Glacier Instant Retrieval. And then on the other end of the spectrum, with Glacier Deep Archive, again we have customers that have huge archives of data that they be looking to have that 3-AZ durability that we provide with Glacier, and make sure that data is protected. But really, you know expect to access it once a year if ever. Now it could be a backup copy of data or secondary or tertiary copy of data, could be data that they just don't have an active use for it. And I think that's one of the things we're starting to see grow a lot, is customers that have shared data sets where they may not need that data right now but they do want to keep it because as they think about, again these like new applications that can drive top line growth, they're finding that they may go back to that data six months or nine months from now and start to really actively use it. So if they want that option value to keep that data so they can use it down the road, Glacier Deep Archive, or Glacier Flexible Retrieval, which is kind of our storage class right in the middle of the road. Those are great options for customers to keep the data, keep it safe and secure, but then have it, you know pretty accessible when they're ready to get it back. >> Got it, thank you for that. So, okay, so customers have choices. I want to get into some of the competitive differentiators. And of course we were talking earlier about cost optimization, which is obviously an important topic given the macro environment you know, but there's more. And so help us understand what's different about AWS in terms of helping customers get value from their data, cost reduction as a component of value, part of the TCO, for sure. But just beyond being a cloud bit bucket, you know just a storage container in the cloud, what are some of the differentiators that you can talk to? >> Yeah, well Dave, I mean, I think that when it comes to value, I think there's tremendous benefits in AWS, well beyond just cost reduction. I think, you know, part of it is S3 now has built, I think, an earned reputation for being resilient, for storing, you know, at massive scale giving customers that confidence that they will be able to scale up. You know, we store more than 200 trillion objects. We regularly peak at over 100 million requests per second. So customers can build on S3 and Glacier with the confidence that we're going to be there to help their applications grow and scale over time. And then I think that in all of the applications both first party and third party, the customers can use, and services that they can use to build modern applications is an incredible benefit. So whether it's all of our serverless offerings, things like Lambda or containers and everything we have to manage that. Or whether it's the deep analytics and machine learning capabilities we have to help really extract, you know value and insight from data in near real time. You know, we're just seeing an incredible number of customers build those kinds of applications where they're processing data and feeding their results right back into their business right away. So I'm just going to briefly mention a couple, like, you know one example is ADP that really helps their customers measure, compare and sort of analyze their workforce. They have a couple petabytes of data, something like 25 billion individual data points and they're just processing that data continuously through their analytics and machine learning applications to then again, give those insights back to their customers. Another good example is AstraZeneca. You know, they are processing petabytes and petabytes of genomic sequencing data. And they have a goal to analyze 2 million genomes over the next four years. And so they're just really scaling up on AWS, both from a pure storage point of view, but more importantly, from all of the compute and analytics capability on top that is really critical to achieving that goal. And then, you know, beyond the first party services we have as I mentioned, it's really our third party, right? The AWS partner network provides customers an incredible range of choice in off the shelf applications that they can quickly provision and make use of the data to drive those business insights. And I think today the APN has something like 100,000 partners over in 150 countries. And we specifically have a storage competency partner where customers can go to get those applications that directly work, you know, on top of their data. And really, like I said, drive some of that insight. So, you know, I think it's that overall benefit of being able to really do a lot more with their data than just have it sit idle. You know, that's where I think we see a lot of customers interested in driving additional value. >> I'm glad you mentioned the ecosystem, and I'm glad you mentioned the storage competency as well. So there are other storage partners that you have, even though you're a head of a big storage division. And then I think there's some other under the cover things too. I've recently wrote, actually have written about this a lot. Things like nitro and rethinking virtualization and how to do, you know offloads. The security that comes, you know fundamentally as part of the platform is, I think architecturally is something that leads the way in the industry for sure. So there's a lot we could unpack, but you've fundamentally changed the storage market over the last 16 years. And again, I've written about this extensively. We used to think about storage in blocks or you got, you know, somebody who's really good in files, there were companies that dominated each space with legacy on-prem storage. You know, when you think about object storage Kevin, it was a niche, right? It was something used for archival, it was known for its simple, get put syntax, great for cheap and deep storage, and S3 changed that. Why do you think that's happened and S3 has evolved, the object has evolved the way it has, and what's the future hold for S3? >> Yeah I mean, you know, Dave, I think that probably the biggest overall trend there is that customers are looking to build cloud native applications. Where as much of that application is managed as they can have. They don't want to have to spend time managing the underlying infrastructure, the compute and storage and everything that goes around it. And so a fully managed service like S3, where there's no provisioning storage capacity, there's, you know we provide the resiliency and the durability that just really resonates with customers. And I think that increasingly, customers are seeing that they want to innovate across the entire range of business. So it's not about a central IT team anymore, it's about engineers that are embedded within lines of business, innovating around what is critical to achieve their business results. So, you know, if they're in a manufacturing segment, how can we pull data from sensors and other instrumentation off of our equipment and then make better decisions about when we need to do predictive maintenance, how quickly we can run our manufacturing line, looking for inefficiencies. And so we've developed around our managed offerings like S3, we've just developed, you know, customers who are investing and executing on plans and you know transformations. That really give them, you know put digital technology directly into the line of business that they're looking for. And I think that trend is just going to continue. People sometimes ask me, well "I mean, 16 years, you know, isn't S3 done?" And I would say, "By no stretcher are we done." We have plenty of feedback from customers on ways that we can continue to simplify, reduce the kinds of things they need to do, when they're looking for example and rolling out new security policies and parameters across their entire organization. So raising the bar there, finding, you know, raising the bar on how they can efficiently manage their storage and reduce costs. So I think we have plenty of innovation ahead of us to continue to help customers provide that fully managed capability. >> Yeah I often say Kevin, the next 10 years ain't going to be like the last in cloud. So I really thank you for coming on theCube and sharing your insights, really appreciate it. >> Absolutely Dave, thanks for having me. >> You're welcome. Okay keep it right there for more coverage of AWS Storage Day 2022 in theCube. (calm bright music)

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AWS Partner Showcase S1E3 | Full Segment


 

>>Hey, everyone. Welcome to the AWS partner, showcase women in tech. I'm Lisa Martin from the cube. And today we're gonna be looking into the exciting evolution of women in the tech industry. I'm going to be joined by Danielle GShock, the ISP PSA director at AWS. And we have the privilege of speaking with some wicked smart women from Teradata NetApp. JFI a 10th revolution group, company and honeycomb.io. We're gonna look at some of the challenges and biases that women face in the tech industry, especially in leadership roles. We're also gonna be exploring how are these tech companies addressing diversity, equity and inclusion across their organizations? How can we get more young girls into stem earlier in their careers? So many questions. So let's go ahead and get started. This is the AWS partner showcase women in tech. Hey, everyone. Welcome to the AWS partner showcase. This is season one, episode three. And I'm your host, Lisa Martin. I've got two great guests here with me to talk about women in tech. Hillary Ashton joins us the chief product officer at Terry data. And Danielle Greshaw is back with us, the ISV PSA director at AWS ladies. It's great to have you on the program talking through such an important topic, Hillary, let's go ahead and start with you. Give us a little bit of an intro into you, your background, and a little bit about Teradata. >>Yeah, absolutely. So I'm Hillary Ashton. I head up the products organization. So that's our engineering product management office of the CTO team. Um, at Teradata I've been with Terra data for just about three years and really have spent the last several decades. If I can say that in the data and analytics space, um, I spent time, uh, really focused on the value of, of analytics at scale, and I'm super excited to be here at Teradata. I'm also a mom of two teenage boys. And so as we talk about women in tech, I think there's, um, uh, lots of different dimensions and angles of that. Um, at Teradata, we are partnered very deeply with AWS and happy to talk a little bit more about that, um, throughout this discussion as well. >>Excellent. A busy mom of two teen boys. My goodness. I don't know how you do it. Let's now look, Atter data's views of diversity, equity and inclusion. It's a, the, it's a topic that's important to everyone, but give us a snapshot into some of the initiatives that Terra data has there. >>Yeah, I have to say, I am super proud to be working at Teradata. We have gone through, uh, a series of transformations, but I think it starts with culture and we are deeply committed to diversity, equity and inclusion. It's really more than just a statement here. It's just how we live our lives. Um, and we use, uh, data to back that up. Um, in fact, we were named one of the world's most ethical companies for the 13th year in a row. Um, and all of our executive leadership team has taken an oath around D E and I that's available on LinkedIn as well. So, um, in fact, our leadership team reporting into the CEO is just about 50 50, um, men and women, which is the first time I've worked in a company where that has been the case. And I think as individuals, we can probably appreciate what a huge difference that makes in terms of not just being a representative, but truly being on a, on a diverse and equitable, uh, team. And I think it really, uh, improves the behaviors that we can bring, um, to our office. >>There's so much value in that. It's I impressive to see about a 50 50 at the leadership level. That's not something that we see very often. Tell me how you, Hillary, how did you get into tech? Were you an engineering person by computer science, or did you have more of a zigzaggy path to where you are now? >>I'm gonna pick door number two and say more zigzaggy. Um, I started off thinking, um, that I started off as a political science major or a government major. Um, and I was probably destined to go into, um, the law field, but actually took a summer course at Harvard. I did not go to Harvard, but I took a summer course there and learned a lot about multimedia and some programming. And that really set me on a trajectory of how, um, data and analytics can truly provide value and, and outcomes to our customers. Um, and I have been living that life ever since. Um, I graduated from college, so, um, I was very excited and privileged in my early career to, uh, work in a company where I found after my first year that I was managing, um, uh, kids, people who had graduated from Harvard business school and from MIT Sloan school. Um, and that was super crazy, cuz I did not go to either of those schools, but I sort of have always had a natural knack for how do you take technology and, and the really cool things that technology can do, but because I'm not a programmer by training, I'm really focused on the value that I'm able to help, um, organizations really extract value, um, from the technology that we can create, which I think is fantastic. >>I think there's so much value in having a zigzag path into tech. You bring Danielle, you and I have talked about this many times you bring such breadth and such a wide perspective. That really is such a value. Add to teams. Danielle, talk to us from AWS's perspective about what can be done to encourage more young women to get and under and underrepresented groups as well, to get into stem and stay. >>Yeah, and this is definitely a challenge as we're trying to grow our organization and kind of shift the numbers. And the reality is, especially with the more senior folks in our organization, unless you bring folks with a zigzag path, the likelihood is you won't be able to change the numbers that you have. Um, but for me, it's really been about, uh, looking at that, uh, the folks who are just graduating college, maybe in other roles where they are adjacent to technology and to try to spark their interest and show that yes, they can do it because oftentimes it's really about believing in themselves and, and realizing that we need folks with all sorts of different perspectives to kind of come in, to be able to help really, um, provide both products and services and solutions for all types of people inside of technology, which requires all sorts of perspectives. >>Yeah, the diverse perspectives. There's so much value and there's a lot of data that demonstrates how much value revenue impact organizations can make by having diversity, especially at the leadership level. Hillary, let's go back to you. We talked about your career path. You talked about some of the importance of the focus on de and I at Tarana, but what are, what do you think can be done to encourage, to sorry, to recruit more young women and under groups into tech, any, any carrot there that you think are really important that we need to be dangling more of? >>Yeah, absolutely. And I'll build on what Danielle just said. I think the, um, bringing in diverse understandings, um, of, of customer outcomes, I mean, I, the we've really moved from technology for technology's sake and I know AWS and entirety to have had a lot of conversations on how do we drive customer outcomes that are differentiated in the market and really being customer centric and technology is wonderful. You can do wonderful things with it. You can do not so wonderful things with it as well, but unless you're really focused on the outcomes and what customers are seeking, um, technology is not hugely valuable. And so I think bringing in people who understand, um, voice of customer who understand those outcomes, and those are not necessarily the, the, the folks who are PhD in mathematics or statistics, um, those can be people who understand a day in the life of a data scientist or a day in the life of a citizen data scientist. And so really working to bridge the high impact technology with the practical kind of usability, usefulness of data and analytics in our cases, I think is something that we need more of in tech and sort of demystifying tech and freeing technology so that everybody can use it and having a really wide range of people who understand not just the bits and bites and, and how to program, but also the value in outcomes that technology through data and analytics can drive. >>Yeah. You know, we often talk about the hard skills, but this, their soft skills are equally, if not more important that even just being curious, being willing to ask questions, being not afraid to be vulnerable, being able to show those sides of your personality. I think those are important for, for young women and underrepresented groups to understand that those are just as important as some of the harder technical skills that can be taught. >>That's right. >>What do you think about from a bias perspective, Hillary, what have you seen in the tech industry and how do you think we can leverage culture as you talked about to help dial down some of the biases that are going on? >>Yeah. I mean, I think first of all, and, and there's some interesting data out there that says that 90% of the population, which includes a lot of women have some inherent bias in their day, day behaviors when it comes to to women in particular. But I'm sure that that is true across all kinds of, of, um, diverse and underrepresented folks in, in the world. And so I think acknowledging that we have bias and actually really learning how, what that can look like, how that can show up. We might be sitting here and thinking, oh, of course I don't have any bias. And then you realize that, um, as you, as you learn more about, um, different types of bias, that actually you do need to kind of, um, account for that and change behaviors. And so I think learning is sort of a fundamental, um, uh, grounding for all of us to really know what bias looks like, know how it shows up in each of us. >>Um, if we're leaders know how it shows up in our teams and make sure that we are constantly getting better, we're, we're not gonna be perfect anytime soon. But I think being on a path to improvement to overcoming bias, um, is really, is really critical. And part of that is really starting the dialogue, having the conversations, holding ourselves and each other accountable, um, when things aren't going in, in a, in a Coptic way and being able to talk openly about that, that felt, um, like maybe there was some bias in that interaction and how do we, um, how do we make good on that? How do we change our, our behavior? Fundamentally of course, data and analytics can have some bias in it as well. And so I think as we look at the, the technology aspect of bias, um, looking at at ethical AI, I think is a, a really important, uh, additional area. And I'm sure we could spend another 20 minutes talking about that, but I, I would be remiss if I didn't talk more about sort of the bias, um, and the over the opportunity to overcome bias in data and analytics as well. >>Yeah. The opportunity to overcome it is definitely there you bring up a couple of really good points, Hillary. It, it starts with awareness. We need to be aware that there are inherent biases in data in thought. And also to your other point, hold people accountable ourselves, our teammates, that's critical to being able to, to dial that back down, Daniel, I wanna get your perspective on, on your view of women in leadership roles. Do you think that we have good representation or we still have work to do in there? >>I definitely think in both technical and product roles, we definitely have some work to do. And, you know, when I think about, um, our partnership with Teradata, part of the reason why it's so important is, you know, Teradata solution is really the brains of a lot of companies. Um, you know, the what, how, what they differentiate on how they figure out insights into their business. And it's, it's all about the product itself and the data and the same is true at AWS. And, you know, we really could do some work to have some more women in these technical roles, as well as in the product, shaping the products. Uh, just for all the reasons that we just kind of talked about over the last 10 minutes, um, in order to, you know, move bias out of our, um, out of our solutions and also to just build better products and have, uh, better, you know, outcomes for customers. So I think there's a bit of work to do still. >>I agree. There's definitely a bit of work to do, and it's all about delivering those better outcomes for customers at the end of the day, we need to figure out what the right ways are of doing that and working together in a community. Um, we've had obviously a lot had changed in the last couple of years, Hillary, what's your, what have you seen in terms of the impact that the pandemic has had on this status of women in tech? Has it been a pro is silver lining the opposite? What are you seeing? >>Yeah, I mean, certainly there's data out there that tells us factually that it has been, um, very difficult for women during COVID 19. Um, women have, uh, dropped out of the workforce for a wide range of, of reasons. Um, and, and that I think is going to set us back all of us, the, the Royal us or the Royal we back, um, years and years. Um, and, and it's very unfortunate because I think we we're at a time when we're making great progress and now to see COVID, um, setting us back in, in such a powerful way. I think there's work to be done to understand how do we bring people back into the workforce. Um, how do we do that? Understanding work life balance, better understanding virtual and remote, working better. I think in the technology sector, um, we've really embraced, um, hybrid virtual work and are, are empowering people to bring their whole selves to work. >>And I think if anything, these, these zoom calls have, um, both for the men and the women on my team. In fact, I would say much more. So for the men on my team, I'm seeing, I was seeing more kids in the background, more kind of split childcare duties, more ability to start talking about, um, other responsibilities that maybe they had, uh, especially in the early days of COVID where maybe daycares were shut down. And, um, you had, you know, maybe a parent was sick. And so we saw quite a lot of, um, people bringing their whole selves to the office, which I think was, was really wonderful. Um, uh, even our CEO saw some of that. And I think, um, that that really changes the dialogue, right? It changes it to maybe scheduling meetings at a time when, um, people can do it after daycare drop off. >>Um, and really allowing that both for men and for women makes it better for, for women overall. So I would like to think that this hybrid working, um, environment and that this, um, uh, whole view into somebody's life that COVID has really provided for probably for white collar workers, if I'm being honest for, um, people who are in a, at a better point of privilege, they don't necessarily have to go into the office every day. I would like to think that tech can lead the way in, um, you know, coming out of the, the old COVID. I don't know if we have a new COVID coming, but the old COVID and really leading the way for women and for people, um, to transform how we do work, um, leveraging data and analytics, but also, um, overcoming some of the, the disparities that exist for women in particular in the workforce. >>Yeah, I think there's, there's like we say, there's a lot of opportunity there and I like your point of hopefully tech can be that guiding light that shows us this can be done. We're all humans at the end of the day. And ultimately if we're able to have some sort of work life balance, everything benefits, our work or more productive, higher performing teams impacts customers, right? There's so much value that can be gleaned from, from that hybrid model and embracing for humans. We need to be able to, to work when we can, we've learned that you don't have to be, you know, in an office 24, 7 commuting, crazy hours flying all around the world. We can get a lot of things done in a ways that fit people's lives rather than taking command over it. Wanna get your advice, Hillary, if you were to talk to your younger self, what would be some of the key pieces of advice you would say? And Danielle and I have talked about this before, and sometimes we, we would both agree on like, ask more questions. Don't be afraid to raise your hand, but what advice would you give your younger self and that younger generation in terms of being inspired to get into tech >>Oh, inspired and being in tech? You know, I think looking at technology as, in some ways, I feel like we do a disservice to, um, inclusion when we talk about stem, cuz I think stem can be kind of daunting. It can be a little scary for people for younger people. When I, when I go and talk to folks at schools, I think stem is like, oh, all the super smart kids are over there. They're all like maybe they're all men. And so, um, it's, it's a little, uh, intimidating. Um, and stem is actually, you know, especially for, um, people joining the workforce today. It's actually how you've been living your life since you were born. I mean, you know, stem inside and out because you walk around with a phone and you know how to get your internet working and like that is technology right. >>Fundamentally. And so demystifying stem as something that is around how we, um, actually make our, our lives useful and, and, and how we can change outcomes. Um, through technology I think is maybe a different lens to put on it. So, and there's absolutely for, for hard sciences, there's absolutely a, a great place in the world for folks who wanna pursue that and men and women can do that. So I, I don't want to be, um, uh, setting the wrong expectations, but I, I think stem is, is very holistic in, um, in the change that's happening globally for us today across economies, across global warming, across all kinds of impactful issues. And so I think everybody who's interested in, in some of that world change can participate in stem. It just may be through a different, through a different lens than how we classically talk about stem. >>So I think there's great opportunity to demystify stem. I think also, um, what I would tell my younger self is choose your bosses wisely. And that sounds really funny. That sounds like inside out almost, but I think choose the person that you're gonna work for in your first five to seven years. And it might be more than one person, but be, be selective, maybe be a little less selective about the exact company or the exact title. I think picking somebody that, you know, we talk about mentors and we talk about sponsors and those are important. Um, but the person you're gonna spend in your early career, a lot of your day with a lot, who's gonna influence a lot of the outcomes for you. That is the person that you, I think want to be more selective about, um, because that person can set you up for success and give you opportunities and set you on course to be, um, a standout or that person can hold you back. >>And that person can put you in the corner and not invite you to the meetings and not give you those opportunities. And so we're in an economy today where you actually can, um, be a little bit picky about who you go and work for. And I would encourage my younger self. I actually, I just lucked out actually, but I think that, um, my first boss really set me, um, up for success, gave me a lot of feedback and coaching. Um, and some of it was really hard to hear, but it really set me up for, for, um, the, the path that I've been on ever since. So it, that would be my advice. >>I love that advice. I it's brilliant. I didn't think it choose your bosses wisely. Isn't something that we primarily think about. I think a lot of people think about the big name companies that they wanna go after and put on a resume, but you bring up a great point. And Danielle and I have talked about this with other guests about mentors and sponsors. I think that is brilliant advice and also more work to do to demystify stem. But luckily we have great family leaders like the two of you helping us to do that. Ladies, I wanna thank you so much for joining me on the program today and talking through what you're seeing in de and I, what your companies are doing and the opportunities that we have to move the needle. Appreciate your time. >>Thank you so much. Great to see you, Danielle. Thank you Lisa, to see you. >>My pleasure for my guests. I'm Lisa Martin. You're watching the AWS partner showcase season one, episode three. Hey everyone. Welcome to the AWS partner showcase. This is season one, episode three, with a focus on women in tech. I'm your host, Lisa Martin. I've got two guests here with me, Sue Peretti, the EVP of global AWS strategic alliances at Jefferson Frank, a 10th revolution group company, and Danielle brushoff. One of our cube alumni joins us ISV PSA director, ladies. It's great to have you on the program talking about a, a topic that is near and dear to my heart at women in tech. >>Thank you, Lisa. >>So let's go ahead and start with you. Give the audience an understanding of Jefferson Frank, what does the company do and about the partnership with AWS? >>Sure. Um, so let's just start, uh, Jefferson Frank is a 10th revolution group company. And if you look at it, it's really talent as a service. So Jefferson Frank provides talent solutions all over the world for AWS clients, partners and users, et cetera. And we have a sister company called revelent, which is a talent creation company within the AWS ecosystem. So we create talent and put it out in the ecosystem. Usually underrepresented groups over half of them are women. And then we also have, uh, a company called rubra, which is a delivery model around AWS technology. So all three companies fall under the 10th revolution group organization. >>Got it. Danielle, talk to me a little bit about from AWS's perspective and the focus on hiring more women in technology and about the partnership. >>Yes. I mean, this has definitely been a focus ever since I joined eight years ago, but also just especially in the last few years we've grown exponentially and our customer base has changed. You know, we wanna have, uh, an organization interacting with them that reflects our customers, right. And, uh, we know that we need to keep pace with that even with our growth. And so we've very much focused on early career talent, um, bringing more women and underrepresented minorities into the organization, sponsoring those folks, promoting them, uh, giving them paths to growth, to grow inside of the organization. I'm an example of that. Of course I benefit benefited from it, but also I try to bring that into my organization as well. And it's super important. >>Tell me a little bit about how you benefited from that, Danielle. >>Um, I just think that, um, you know, I I've been able to get, you know, a seat at the table. I think that, um, I feel as though I have folks supporting me, uh, very deeply and wanna see me succeed. And also they put me forth as, um, you know, a, represent a representative, uh, to bring more women into the organization as well. And I think, um, they give me a platform, uh, in order to do that, um, like this, um, but also many other, uh, spots as well. Um, and I'm happy to do it because I feel that, you know, if you always wanna feel that you're making a difference in your job, and that is definitely a place where I get that time and space in order to be that representative to, um, bring more, more women into benefiting from having careers in technology, which there's a lot of value there, >>A lot of value. Absolutely. So back over to you, what are some of the trends that you are seeing from a gender diversity perspective in tech? We know the, the numbers of women in technical positions, uh, right. There's so much data out there that shows when girls start dropping up, but what are some of the trends that you are seeing? >>So it's, that's a really interesting question. And, and Lisa, I had a whole bunch of data points that I wanted to share with you, but just two weeks ago, uh, I was in San Francisco with AWS at the, at the summit. And we were talking about this. We were talking about how we can collectively together attract more women, not only to, uh, AWS, not only to technology, but to the AWS ecosystem in particular. And it was fascinating because I was talking about, uh, the challenges that women have and how hard to believe, but about 5% of women who were in the ecosystem have left in the past few years, which was really, really, uh, something that shocked everyone when we, when we were talking about it, because all of the things that we've been asking for, for instance, uh, working from home, um, better pay, uh, more flexibility, uh, better maternity leave seems like those things are happening. >>So we're getting what we want, but people are leaving. And it seemed like the feedback that we got was that a lot of women still felt very underrepresented. The number one thing was that they, they couldn't be, you can't be what you can't see. So because they, we feel collectively women, uh, people who identify as women just don't see enough women in leadership, they don't see enough mentors. Um, I think I've had great mentors, but, but just not enough. I'm lucky enough to have a pres a president of our company, the president of our company, Zoe Morris is a woman and she does lead by example. So I'm very lucky for that. And Jefferson, Frank really quickly, we put out a hiring a salary and hiring guide a career and hiring guide every year and the data points. And that's about 65 pages long. No one else does it. Uh, it gives an abundance of information around, uh, everything about the AWS ecosystem that a hiring manager might need to know. But there is what, what I thought was really unbelievable was that only 7% of the people that responded to it were women. So my goal, uh, being that we have such a very big global platform is to get more women to respond to that survey so we can get as much information and take action. So >>Absolutely 7%. So a long way to go there. Danielle, talk to me about AWS's focus on women in tech. I was watching, um, Sue, I saw that you shared on LinkedIn, the Ted talk that the CEO and founder of girls and co did. And one of the things that she said was that there was a, a survey that HP did some years back that showed that, um, 60%, that, that men will apply for jobs if they only meet 60% of the list of requirements. Whereas with females, it's far, far less, we've all been in that imposter syndrome, um, conundrum before. But Danielle, talk to us about AWS, a specific focus here to get these numbers up. >>I think it speaks to what Susan was talking about, how, you know, I think we're approaching it top and bottom, right? We're looking out at what are the, who are the women who are currently in technical positions and how can we make AWS an attractive place for them to work? And that's all a lot of the changes that we've had around maternity leave and, and those types of things, but then also, um, more flexible working, uh, can, you know, uh, arrangements, but then also, um, early, how can we actually impact early, um, career women and actually women who are still in school. Um, and our training and certification team is doing amazing things to get, um, more girls exposed to AWS, to technology, um, and make it a less intimidating place and have them look at employees from AWS and say like, oh, I can see myself in those people. >>Um, and kind of actually growing the viable pool of candidates. I think, you know, we're, we're limited with the viable pool of candidates, um, when you're talking about mid to late career. Um, but how can we, you know, help retrain women who are coming back into the workplace after, you know, having a child and how can we help with military women who want to, uh, or underrepresented minorities who wanna move into AWS, we have a great military program, but then also just that early high school, uh, career, you know, getting them in, in that trajectory. >>Sue, is that something that Jefferson Frank is also able to help with is, you know, getting those younger girls before they start to feel there's something wrong with me. I don't get this. Talk to us about how Jefferson Frank can help really drive up that in those younger girls. >>Uh, let me tell you one other thing to refer back to that summit that we did, uh, we had breakout sessions and that was one of the topics. What can cuz that's the goal, right? To make sure that, that there are ways to attract them. That's the goal? So some of the things that we talked about was mentoring programs, uh, from a very young age, some people said high school, but then we said even earlier, goes back to you. Can't be what you can't see. So, uh, getting mentoring programs, uh, established, uh, we also talked about some of the great ideas was being careful of how we speak to women using the right language to attract them. And some, there was a teachable moment for, for me there actually, it was really wonderful because, um, an African American woman said to me, Sue and I, I was talking about how you can't be what you can't see. >>And what she said was Sue, it's really different. Um, for me as an African American woman, uh, or she identified, uh, as nonbinary, but she was relating to African American women. She said, your white woman, your journey was very different than my journey. And I thought, this is how we're going to learn. I wasn't offended by her calling me out at all. It was a teachable moment. And I thought I understood that, but those are the things that we need to educate people on those, those moments where we think we're, we're saying and doing the right thing, but we really need to get that bias out there. So here at Jefferson, Frank, we're, we're trying really hard to get that careers and hiring guide out there. It's on our website to get more women, uh, to talk to it, but to make suggestions in partnership with AWS around how we can do this mentoring, we have a mentor me program. We go around the country and do things like this. We, we try to get the education out there in partnership with AWS. Uh, we have a, a women's group, a women's leadership group, uh, so much that, that we do, and we try to do it in partnership with AWS. >>Danielle, can you comment on the impact that AWS has made so far, um, regarding some of the trends and, and gender diversity that Sue was talking about? What's the impact that's been made so far with this partnership? >>Well, I mean, I think just being able to get more of the data and have awareness of leaders, uh, on how <laugh>, you know, it used to be a, a couple years back, I would feel like sometimes the, um, uh, solving to bring more women into the organization was kind of something that folks thought, oh, this is Danielle is gonna solve this. You know? And I think a lot of folks now realize, oh, this is something that we all need to solve for. And a lot of my colleagues who maybe a couple years ago, didn't have any awareness or didn't even have the tools to do what they needed to do in order to improve the statistics on their, or in their organizations. Now actually have those tools and are able to kind of work with, um, work with companies like Susan's work with Jefferson Frank in order to actually get the data and actually make good decisions and feel as though, you know, they, they often, these are not lived experiences for these folks, so they don't know what they don't know. And by providing data and providing awareness and providing tooling and then setting goals, I think all of those things have really turned, uh, things around in a very positive way. >>And so you bring up a great point about from a diversity perspective, what is Jefferson Frank doing to, to get those data points up, to get more women of, of all well, really underrepresented minorities to, to be able to provide that feedback so that you can, can have the data and gleamy insights from it to help companies like AWS on their strategic objectives. >>Right? So as I, when I go back to that higher that, uh, careers in hiring guide, that is my focus today, really because the more data that we have, I mean, the, and the data takes, uh, you know, we need people to participate in order to, to accurately, uh, get a hold of that data. So that's why we're asking, uh, we're taking the initiative to really expand our focus. We are a global organization with a very, very massive database all over the world, but if people don't take action, then we can't get the right. The, the, the data will not be as accurate as we'd like it to be. Therefore take better action. So what we're doing is we're asking people all over the, all over the world to participate on our website, Jefferson frank.com, the se the high, uh, in the survey. So we can learn as much as we can. >>7% is such a, you know, Danielle and I we're, we've got to partner on this just to sort of get that message out there, get more data so we can execute, uh, some of the other things that we're doing. We're, we're partnering in. As I mentioned, more of these events, uh, we're, we're doing around the summits, we're gonna be having more ed and I events and collecting more information from women. Um, like I said, internally, we do practice what we preach and we have our own programs that are, that are out there that are within our own company where the women who are talking to candidates and clients every single day are trying to get that message out there. So if I'm speaking to a client or one of our internal people are speaking to a client or a candidate, they're telling them, listen, you know, we really are trying to get these numbers up. >>We wanna attract as many people as we can. Would you mind going to this, uh, hiring guide and offering your own information? So we've gotta get that 7% up. We've gotta keep talking. We've gotta keep, uh, getting programs out there. One other thing I wanted to Danielle's point, she mentioned, uh, women in leadership, the number that we gathered was only 9% of women in leadership within the AWS ecosystem. We've gotta get that number up, uh, as well because, um, you know, I know for me, when I see people like Danielle or, or her peers, it inspires me. And I feel like, you know, I just wanna give back, make sure I send the elevator back to the first floor and bring more women in to this amazing ecosystem. >>Absolutely. That's not that metaphor I do too, but we, but to your point to get that those numbers up, not just at AWS, but everywhere else we need, it's a help me help use situation. So ladies underrepresented minorities, if you're watching go to the Jefferson Frank website, take the survey, help provide the data so that the woman here that are doing this amazing work, have it to help make decisions and have more of females and leadership roles or underrepresented minorities. So we can be what we can see. Ladies, thank you so much for joining me today and sharing what you guys are doing together to partner on this important. Cause >>Thank you for having me, Leah, Lisa, >>Thank you. My pleasure for my guests. I'm Lisa Martin. You're watching the cubes coverage of the AWS partner showcase. Thanks for your time. Hey everyone. Welcome to the AWS partner showcase season one, episode three women in tech. I'm your host, Lisa Martin. We've got two female rock stars here with me next. Stephanie Curry joins us the worldwide head of sales and go to market strategy for AWS at NetApp and Danielle GShock is back one of our QM ISV PSA director at AWS. Looking forward to a great conversation, ladies, about a great topic, Stephanie, let's go ahead and start with you. Give us an overview of your story, how you got into tech and what inspired you. >>Thanks so much, Lisa and Danielle. It's great to be on this show with you. Um, thank you for that. Uh, my name's Stephanie cur, as Lisa mentioned, I'm the worldwide head of sales for, uh, AWS at NetApp and run a global team of sales people that sell all things AWS, um, going back 25 years now, uh, when I first started my career in tech, it was kind of by accident. Um, I come from a different background. I have a business background and a technical background from school, um, but had been in a different career and I had an opportunity to try something new. Um, I had an ally really that reached out to me and said, Hey, you'd be great for this role. And I thought, I'd take a chance. I was curious. Um, and, uh, it, it turned out to be a 25 year career, um, that I'm really, really excited about and, and, um, really thankful for that person, for introducing me to the, to the industry >>25 years in counting. I'm sure Danielle, we've talked about your background before. So what I wanna focus on with you is the importance of diversity for high performance. I know what a machine AWS is, and Stephanie'll come back to you with the same question, but talk about that, Danielle, from your perspective, that importance, um, for diversity to drive the performance. >>Yeah. Yeah. I truly believe that, you know, in order to have high performing teams, that you have to have people from all different types of backgrounds and experiences. And we do find that oftentimes being, you know, field facing, if we're not reflecting our customers and connecting with them deeply, um, on, on the levels that they're at, we, we end up missing them. And so for us, it's very important to bring people of lots of different technical backgrounds experiences. And of course, both men, women, and underrepresented minorities and put that forth to our customers, um, in order to make that connection and to end up with better outcomes. So >>Definitely it's all about outcomes, Stephanie, your perspective and NetApp's perspective on diversity for creating highly performant teams and organizations. >>I really aligned with Danielle on the comment she made. And in addition to that, you know, just from building teams in my, um, career know, we've had three times as many women on my team since we started a year ago and our results are really showing in that as well. Um, we find the teams are stronger, they're more collaborative and to Danielle's point really reflective, not only our partners, but our customers themselves. So this really creates connections, which are really, really important to scale our businesses and, and really, uh, meet the customer where they're at as well. So huge proponent of that ourselves, and really finding that we have to be intentional in our hiring and intentional in how we attract diversity to our teams. >>So Stephanie let's stay with you. So a three X increase in women on the team in a year, especially the kind of last year that we've had is really incredible. I, I like your, I, your thoughts on there needs to be a, there needs to be focus and, and thought in how teams are hired. Let's talk about attracting and retaining those women now, especially in sales roles, we all know the number, the percentages of women in technical roles, but what are some of the things that, that you do Stephanie, that NetApp does to attract and retain women in those sales roles? >>The, the attracting part's really interesting. And we find that, you know, you, you read the stats and I'd say in my experience, they're also true in the fact that, um, a lot of women would look at a job description and say, I can't do a hundred percent of that, that, so I'm not even going to apply with the women that we've attracted to our team. We've actually intentionally reached out and targeted those people in a good way, um, to say, Hey, we think you've got what it takes. Some of the feedback I've got from those women are, gosh, I didn't think I could ever get this role. I didn't think I had the skills to do that. And they've been hired and they are doing a phenomenal job. In addition to that, I think a lot of the feedback I've got from these hires are, Hey, it's an aggressive sales is aggressive. Sales is competitive. It's not an environment that I think I can be successful in. And what we're showing them is bring those softer skills around collaboration, around connection, around building teams. And they do, they do bring a lot of that to the team. Then they see others like them there and they know they can be successful cuz they see others like them on the team, >>The whole concept of we can't be what we can't see, but we can be what we can't see is so important. You said a couple things, Stephanie, that really stuck with me. And one of them was an interview on the Cub I was doing, I think a couple weeks ago, um, about women in tech. And the stat that we talked about was that women will apply will not apply for a job unless they meet 100% of the skills and the requirements that it's listed, but men will, if they only meet 60. And I, that just shocked me that I thought, you know, I, I can understand that imposter syndrome is real. It's a huge challenge, but the softer skills, as you mentioned, especially in the last two years, plus the ability to communicate, the ability to collaborate are incredibly important to, to drive that performance of any team of any business. >>Absolutely. >>Danielle, talk to me about your perspective and AWS as well for attracting and retaining talent. And, and, and particularly in some of those challenging roles like sales that as Stephanie said, can be known as aggressive. >>Yeah, for sure. I mean, my team is focused on the technical aspect of the field and we definitely have an uphill battle for sure. Um, two things we are focused on first and foremost is looking at early career women and that how we, how can we bring them into this role, whether in they're in support functions, uh, cl like answering the phone for support calls, et cetera, and how, how can we bring them into this organization, which is a bit more strategic, more proactive. Um, and then the other thing that as far as retention goes, you know, sometimes there will be women who they're on a team and there are no other women on that team. And, and for me, it's about building community inside of AWS and being part of, you know, we have women on solution architecture organizations. We have, uh, you know, I just personally connect people as well and to like, oh, you should meet this person. Oh, you should talk to that person. Because again, sometimes they can't see someone on their team like them and they just need to feel anchored, especially as we've all been, you know, kind of stuck at home, um, during the pandemic, just being able to make those connections with women like them has been super important and just being a, a long tenured Amazonian. Um, that's definitely one thing I'm able to, to bring to the table as well. >>That's so important and impactful and spreads across organizations in a good way. Daniel let's stick with you. Let's talk about some of the allies that you've had sponsors, mentors that have really made a difference. And I said that in past tense, but I also mean in present tense, who are some of those folks now that really inspire you? >>Yeah. I mean, I definitely would say that one of my mentors and someone who, uh, ha has been a sponsor of my career has, uh, Matt YK, who is one of our control tower GMs. He has really sponsored my career and definitely been a supporter of mine and pushed me in positive ways, which has been super helpful. And then other of my business partners, you know, Sabina Joseph, who's a cube alum as well. She definitely has been, was a fabulous partner to work with. Um, and you know, between the two of us for a period of time, we definitely felt like we could, you know, conquer the world. It's very great to go in with a, with another strong woman, um, you know, and, and get things done, um, inside of an organization like AWS. >>Absolutely. And S I've, I've agreed here several times. So Stephanie, same question for you. You talked a little bit about your kind of, one of your, uh, original early allies in the tech industry, but talk to me about allies sponsors, mentors who have, and continue to make a difference in your life. >>Yeah. And, you know, I think it's a great differentiation as well, right? Because I think that mentors teach us sponsors show us the way and allies make room for us at the table. And that is really, really key difference. I think also as women leaders, we need to make room for others at the table too, and not forget those softer skills that we bring to the table. Some of the things that Danielle mentioned as well about making those connections for others, right. And making room for them at the table. Um, some of my allies, a lot of them are men. Brian ABI was my first mentor. Uh, he actually is in the distribution, was in distribution, uh, with advent tech data no longer there. Um, Corey Hutchinson, who's now at Hashi Corp. He's also another ally of mine and remains an ally of mine, even though we're not at the same company any longer. Um, so a lot of these people transcend careers and transcend, um, um, different positions that I've held as well and make room for us. And I think that's just really critical when we're looking for allies and when allies are looking for us, >>I love how you described allies, mentors and sponsors Stephanie. And the difference. I didn't understand the difference between a mentor and a sponsor until a couple of years ago. Do you talk with some of those younger females on your team so that when they come into the organization and maybe they're fresh outta college, or maybe they've transitioned into tech so that they can also learn from you and understand the importance and the difference between the allies and the sponsors and the mentors? >>Absolutely. And I think that's really interesting because I do take, uh, an extra, uh, approach an extra time to really reach out to the women that have joined the team. One. I wanna make sure they stay right. I don't want them feeling, Hey, I'm alone here and I need to, I need to go do something else. Um, and they are located around the world, on my team. They're also different age groups, so early in career, as well as more senior people and really reaching out, making sure they know that I'm there. But also as Danielle had mentioned, connecting them to other people in the community that they can reach out to for those same opportunities and making room for them >>Make room at the table. It's so important. And it can, you never know what a massive difference and impact you can make on someone's life. And I, and I bet there's probably a lot of mentors and sponsors and allies of mine that would be surprised to know, uh, the massive influence they've had Daniel back over. Let's talk about some of the techniques that you employ, that AWS employees to make the work environment, a great place for women to really thrive and, and be retained as Stephanie was saying. Of course that's so important. >>Yeah. I mean, definitely I think that the community building, as well as we have a bit more programmatic mentorship, um, we're trying to get to the point of having a more programmatic sponsorship as well. Um, but I think just making sure that, um, you know, both everything from, uh, recruit to onboard to ever boarding that, uh, they they're the women who come into the organization, whether it's they're coming in on the software engineering side or the field side or the sales side that they feel as that they have someone, uh, working with them to help them drive their career. Those are the key things that were, I think from an organizational perspective are happening across the board. Um, for me personally, when I run my organization, I'm really trying to make sure that people feel that they can come to me at any time open door policy, make sure that they're surfacing any times in which they are feeling excluded or anything like that, any challenges, whether it be with a customer, a partner or with a colleague. Um, and then also of course, just making sure that I'm being a good sponsor, uh, to, to people on my team. Um, that is key. You can talk about it, but you have to start with yourself as well. >>That's a great point. You you've got to, to start with yourself and really reflect on that. Mm-hmm <affirmative> and look, am I, am I embodying what it is that I need? And not that I know they need that focused, thoughtful intention on that is so importants, let's talk about some of the techniques that you use that NetApp uses to make the work environment a great place for those women are marginalized, um, communities to really thrive. >>Yeah. And I appreciate it and much like Danielle, uh, and much like AWS, we have some of those more structured programs, right around sponsorship and around mentorship. Um, probably some growth there, opportunities for allies, because I think that's more of a newer concept in really an informal structure around the allies, but something that we're growing into at NetApp, um, on my team personally, I think, um, leading by example's really key. And unfortunately, a lot of the, um, life stuffs still lands on the women, whether we like it or not. Uh, I have a very, uh, active husband in our household, but I still carry when it push comes to shove it's on me. Um, and I wanna make sure that my team knows it's okay to take some time and do the things you need to do with your family. Um, I'm I show up as myself authentically and I encourage them to do the same. >>So it's okay to say, Hey, I need to take a personal day. I need to focus on some stuff that's happening in my personal life this week now, obviously to make sure your job's covered, but just allowing some of that softer vulnerability to come into the team as well, so that others, um, men and women can feel they can do the same thing. And that it's okay to say, I need to balance my life and I need to do some other things alongside. Um, so it's the formal programs, making sure people have awareness on them. Um, I think it's also softly calling people out on biases and saying, Hey, I'm not sure if you know, this landed that way, but I just wanted to make you aware. And usually the feedback is, oh my gosh, I didn't know. And could you coach me on something that I could do better next time? So all of this is driven through our NetApp formal programs, but then it's also how you manifest it on the teams that we're leading. >>Absolutely. And sometimes having that mirror to reflect into can be really eye-opening and, and allow you to, to see things in a completely different light, which is great. Um, you both talked about, um, kind of being what you, uh, can see, and, and I know both companies are upset customer obsessed in a good way. Talk to me a little bit, Danielle, go back over to you about the AWS NetApp partnership. Um, some of that maybe alignment on, on performance on obviously you guys are very well aligned, uh, in terms of that, but also it sounds like you're quite aligned on diversity and inclusion. >>Well, we definitely do. We have the best partnerships with companies in which we have these value alignments. So I think that is a positive thing, of course, but just from a, from a partnership perspective, you know, from my five now plus years of being a part of the APN, this is, you know, one of the most significant years with our launch of FSX for NetApp. Um, with that, uh, key key service, which we're making available natively on AWS. I, I can't think of a better Testament to the, to the, um, partnership than that. And that's doing incredibly well and it really resonates with our customers. And of course it started with customers and their need for NetApp. Uh, so, you know, that is a reflection, I think, of the success that we're having together. >>And Stephanie talk to, uh, about the partnership from your perspective, NetApp, AWS, what you guys are doing together, cultural alignment, but also your alignment on really bringing diversity into drive performance. >>Yeah, I think it's a, a great question. And I have to say it's just been a phenomenal year. Our relationship has, uh, started before our first party service with FSX N but definitely just, um, uh, the trajectory, um, between the two companies since the announcement about nine months ago has just taken off to a, a new level. Um, we feel like an extended part of the family. We worked together seamlessly. A lot of the people in my team often say we feel like Amazonians. Um, and we're really part of this transformation at NetApp from being that storage hardware company into being an ISV and a cloud company. And we could not do this without the partnership with AWS and without the, uh, first party service of Fs XM that we've recently released. Um, I think that those joint values that Danielle referred to are critical to our success, um, starting with customer obsession and always making sure that we are doing the right thing for the customer. >>We coach our team teams all the time on if you are doing the right thing for the customers, you cannot do anything wrong. Just always put the customer at the, in the center of your decisions. And I think that there is, um, a lot of best practice sharing and collaboration as we go through this change. And I think a lot of it is led by the diverse backgrounds that are on the team, um, female, male, um, race and so forth, and just to really, uh, have different perspectives and different experiences about how we approach this change. Um, so we definitely feel like a part of the family. Uh, we are absolutely loving, uh, working with the AWS team and our team knows that we are the right place, the right time with the right people. >>I love that last question for each of you. And I wanna stick with you Stephanie advice to your younger self, think back five years. What advice would you seen what you've accomplished and maybe the thet route that you've taken along the way, what would you advise your youngest Stephanie self. >>Uh, I would say keep being curious, right? Keep being curious, keep asking questions. And sometimes when you get a no, it's not a bad thing, it just means not right now and find out why and, and try to get feedback as to why maybe that wasn't the right opportunity for you. But, you know, just go for what you want. Continue to be curious, continue to ask questions and find a support network of people around you that wanna help you because they are there and they, they wanna see you be successful too. So never be shy about that stuff. >><laugh> absolutely. And I always say failure does not have to be an, a bad F word. A no can be the beginning of something. Amazing. Danielle, same question for you. Thinking back to when you first started in your career, what advice would you give your younger self? >>Yeah, I think the advice I'd give my younger self would be, don't be afraid to put yourself out there. Um, it's certainly, you know, coming from an engineering background, maybe you wanna stay behind the scenes, not, not do a presentation, not do a public speaking event, those types of things, but back to what the community really needs, this thing. Um, you know, I genuinely now, uh, took me a while to realize it, but I realized I needed to put myself out there in order to, um, you know, allow younger women to see what they could be. So that would be the advice I would give. Don't be afraid to put yourself out there. >>Absolutely. That advice that you both gave are, is so fantastic, so important and so applicable to everybody. Um, don't be afraid to put yourself out there, ask questions. Don't be afraid of a, no, that it's all gonna happen at some point or many points along the way. That can also be good. So thank you ladies. You inspired me. I appreciate you sharing what AWS and NetApp are doing together to strengthen diversity, to strengthen performance and the advice that you both shared for your younger selves was brilliant. Thank you. >>Thank you. >>Thank you >>For my guests. I'm Lisa Martin. You're watching the AWS partner showcase. See you next time. Hey everyone. Welcome to the AWS partner showcase season one, episode three women in tech. I'm your host, Lisa Martin. I've got two female rock stars joining me. Next Vero Reynolds is here engineering manager, telemetry at honeycomb, and one of our cube alumni, Danielle Ock ISV PSA director at AWS. Join us as well. Ladies. It's great to have you talking about a very important topic today. >>Thanks for having us. >>Yeah, thanks for having me. Appreciate it. >>Of course, Vera, let's go ahead and start with you. Tell me about your background and tech. You're coming up on your 10th anniversary. Happy anniversary. >>Thank you. That's right. I can't believe it's been 10 years. Um, but yeah, I started in tech in 2012. Um, I was an engineer for most of that time. Uh, and just recently as a March, switched to engineering management here at honeycomb and, um, you know, throughout my career, I was very much interested in all the things, right. And it was a big FOMO as far as trying a few different, um, companies and products. And I've done things from web development to mobile to platforms. Um, it would be apt to call me a generalist. Um, and in the more recent years I was sort of gravitating more towards developer tool space. And for me that, uh, came in the form of cloud Foundry circle CI and now honeycomb. Um, I actually had my eye on honeycomb for a while before joining, I came across a blog post by charity majors. >>Who's one of our founders and she was actually talking about management and how to pursue that and whether or not it's right, uh, for your career. And so I was like, who is this person? I really like her, uh, found the company. They were pretty small at the time. So I was sort of keeping my eye on them. And then when the time came around for me to look again, I did a little bit more digging, uh, found a lot of talks about the product. And on the one hand they really spoke to me as the solution. They talked about developers owning their coding production and answering questions about what is happening, what are your users seeing? And I felt that pain, I got what they were trying to do. And also on the other hand, every talk I saw at the time was from, uh, an amazing woman <laugh>, which I haven't seen before. Uh, so I came across charity majors again, Christine Y our other founder, and then Liz Jones, who's our principal developer advocate. And that really sealed the deal for me as far as wanting to work here. >>Yeah. Honeycomb is interesting. This is a female founded company. You're two leaders. You mentioned that you like the technology, but you were also attracted because you saw females in the leadership position. Talk to me a little bit about what that's like working for a female led organization at honeycomb. >>Yeah. You know, historically, um, we have tried not to over index on that because there was this, uh, maybe fear awareness of, um, it taking away from our legitimacy as an engineering organization, from our success as a company. Um, but I'm seeing that, uh, rhetoric shift recently because we believe that with great responsibility, uh, with great power comes great responsibility, and we're trying to be more intentional as far as using that attribute of our company. Um, so I would say that for me, it was, um, a choice between a few offers, right. And that was a selling point for sure, because again, I've never experienced it and I've really seen how much they walk that walk. Um, even me being here and me moving into management, I think were both, um, ways in which they really put a lot of trust and support in me. And so, um, I it's been a great ride. >>Excellent. Sounds like it. Before we bring Danielle in to talk about the partnership. I do wanna have you there talk to the audience a little bit about honeycomb, what technology it's delivering and what are its differentiators. >>Yeah, absolutely. Um, so honeycomb is an observability tool, uh, that enables engineers to answer questions about the code that runs in production. And, um, we work with a number of various customers. Some of them are Vanguards, slack. Hello, fresh, just to name a couple, if you're not familiar with observability tooling, it's akin to traditional application performance monitoring, but we believe that observability is succeeding APM because, uh, APM tools were built at the time of monoliths and they just weren't designed to help us answer questions about complex distributed systems that we work with today, where things can go wrong anywhere in that chain. And you can't predict what you're gonna need to ask ahead of time. So some of the ways that we are different is our ability to store and query really rich data, which we believe is the key to understanding those complex systems. >>What I mean by rich data is, um, something that has a lot of attributes. So for example, when an error happens, knowing who it happened to, which user ID, which, um, I don't know, region, they were in, um, what, what, what they were doing at the time and what was happening at the rest of your system. And our ingest engine is really fast. You can do it in as little as three seconds and we call data like this. I said, kind of rich data, contextual data. We refer it as having high ality and high dimensionality, which are big words. But at the end of the day, what that means is we can store and we can query the data. We can do it really fast. And to give you an example of how that looks for our customers, let's say you have a developer team who are using comb to understand and observe their system. >>And they get a report that a user is experiencing a slowdown or something's wrong. They can go into comb and figure out that this only happens to users who are using a particular language pack with their app. And they operated their app last week, that it only happens when they are trying to upload a file. And so it's this level of granularity and being able to zoom in and out, um, under your data that allows you to understand what's happening, especially when you have an incident going on, right. Or your really important high profile customer is telling you that something's wrong. And we can do that. Even if everything else in your other tools looks fine, right? All of your dashboards are okay. You're not actually getting paged on it, but your customers are telling you that something's wrong. Uh, and we believe that's where we shine in helping you there. >>Excellent. It sounds like that's where you really shine that real time visibility is so critical these days. Danielle, Danielle, wanna bring you into the conversation. Talk to us a little bit about the honeycomb partnership from the AWS lens. >>Yeah. So excuse me, observability is obviously a very important, uh, segment in the cloud space, very important to AWS, um, because a lot of all of our customers, uh, as they build their systems distributed, they need to be able to see where, where things are happening in the complex systems that they're building. And so honeycomb is a, is an advanced technology partner. Um, they've been working with us for quite some time and they have a, uh, their solution is listed on the marketplace. Um, definitely something that we see a lot of demand with our customers and they have many integrations, uh, which, you know, we've seen is key to success. Um, being able to work seamlessly with the rest of the services inside of the AWS platform. And I know that they've done some, some great things with people who are trying to develop games on top of AWS, uh, things in that area as well. And so, uh, very important partner in the observa observability market that we have >>Back to you, let's kind of unpack the partnership, the significance that honeycomb ha is getting from being partners with an organization as potent and pivotal as AWS. >>Yeah, absolutely. Um, I know this predates me to some extent, but I know for a long time, AWS and honeycomb has really pushed the envelope together. And, um, I think it's a beneficial relationship for both ends. There's kind of two ways of looking at it. On the one side, there is our own infrastructure. So honeycomb runs on AWS and actually one of our critical workloads that supports that fast query engine that I mentioned uses Lambda. And it does so in a pretty Orthodox way. So we've had a longstanding conversation with the AWS team as far as drawing outside those lines and kind of figuring out how to use this technology in a way that works for us and hopefully will work for other customers of theirs as well. Um, that also allows us to ask for early access for certain features when they become available. >>And then that way we can be sort of the Guinea pigs and try things out, um, in a way that migrates our system and optimizes our own performance, but also allows again, other customers of AWS to follow in that path. And then the other side of that partnership is really supporting our customers who are both honeycomb users and AWS users, because it's, as you imagine, quite a big overlap, and there are certain ways in which we can allow our customers to more easily get their data from AWS to honeycomb. So for example, last year we built a tool, um, based on the new Lambda extension capability that allowed our users who run their applications in Lambdas to get that telemetry data out of their applications and into honeycomb. And it man was win, win. >>Excellent. So I'm hearing a lot of synergies from a technology perspective, you're sticking with you, and then Danielle will bring you in, let's talk about how honeycomb supports D and I across its organization. And how is that synergistic with AWS's approach? Yeah, >>Yeah, absolutely. So I sort of alluded to that hesitancy to over index on the women led aspect of ourselves. Um, but again, a lot of things are shifting, we're growing a lot. And so we are recognizing that we need to be more intentional with our DEI initiatives, and we also notice that we can do better and we should do better. And to that, and we're doing a few things differently, um, that are pretty recent initiatives. We are partnering with organizations that help us target specific communities that are underrepresented in tech. Um, some examples would be after tech hu Latinas in tech among, um, a number of others. And another initiative is DEI head start. That's something that is an internal, um, practice that we started that includes reaching out to underrepresented applicants before any new job for honeycomb becomes live. So before we posted to LinkedIn, before it's even live on our job speech, and the idea there is to kind of balance our pipeline of applicants, which the hope is will lead to more diverse hires in the long term. >>That's a great focus there. Danielle, I know we've talked about this before, but for the audience, in terms of the context of the honeycomb partnership, the focus at AWS for D E and I is really significant, unpack that a little bit for us. >>Well, let me just bring it back to just how we think about it, um, with the companies that we work with, but also in, in terms of, you know, what we want to be able to do, excuse me, it's very important for us to, you know, build products that reflect, uh, the customers that we have. And I think, you know, working with, uh, a company like honeycomb that is looking to differentiate in a space, um, by, by bringing in, you know, the experiences of many different types of people I genuinely believe. And I'm sure Vera also believes that by having those diverse perspectives, that we're able to then build better products for our customers. Um, and you know, it's one of, one of our leadership principles, uh, is, is rooted in this. I write a lot, it asks for us to seek out diverse perspectives. Uh, and you can't really do that if everybody kind of looks the same and thinks the same and has the same background. So I think that is where our de and I, um, you know, I thought process is rooted and, you know, companies like honeycomb that give customers choice and differentiate and help them, um, to do what they need to do in their unique, um, environments is super important. So >>The, the importance of thought diversity cannot be underscored enough. It's something that is, can be pivotal to organizations. And it's very nice to hear that that's so fundamental to both companies, Barry, I wanna go back to you for a second. You, I think you mentioned this, the DEI head start program, that's an internal program at honeycomb. Can you shed a little bit of light on that? >>Yeah, that's right. And I actually am in the process of hiring a first engineer for my team. So I'm learning a lot of these things firsthand, um, and how it works is we try to make sure to pre-load our pipeline of applicants for any new job opening we have with diverse candidates to the best of our abilities, and that can involve partnering with the organizations that I mentioned or reaching out to our internal network, um, and make sure that we give those applicants a head start, so to speak. >>Excellent. I like that. Danielle, before we close, I wanna get a little bit of, of your background. We've got various background in tag, she's celebrating her 10th anniversary. Give me a, a short kind of description of the journey that you've navigated through being a female in technology. >>Yeah, thanks so much. I really appreciate, uh, being able to share this. So I started as a software engineer, uh, back actually in the late nineties, uh, during the, the first.com bubble and, uh, have, have spent quite a long time actually as an individual contributor, um, probably working in software engineering teams up through 2014 at a minimum until I joined AWS, uh, as a customer facing solutions architect. Um, I do think spending a lot of time, hands on definitely helped me with some of the imposter syndrome, um, issues that folks suffer from not to say I don't at all, but it, it certainly helped with that. And I've been leading teams at AWS since 2015. Um, so it's really been a great ride. Um, and like I said, I'm very happy to see all of our engineering teams change, uh, as far as their composition. And I'm, I'm grateful to be part of it. >>It's pretty great to be able to witness that composition change for the better last question for each of you. And we're almost out of time and Danielle, I'm gonna stick with you. What's your advice, your recommendations for women who either are thinking about getting into tech or those who may be in tech, maybe they're in individual positions and they're not sure if they should apply for that senior leadership position. What do you advise them to do? >>I mean, definitely for the individual contributors, tech tech is a great career, uh, direction, um, and you will always be able to find women like you, you have to maybe just work a little bit harder, uh, to join, have community, uh, in that. But then as a leader, um, representation is very important and we can bring more women into tech by having more leaders. So that's my, you just have to take the lead, >>Take the lead, love that there. Same question for you. What's your advice and recommendations for those maybe future female leaders in tech? >>Yeah, absolutely. Um, Danielle mentioned imposter syndrome and I think we all struggle with it from time to time, no matter how many years it's been. And I think for me, for me, the advice would be if you're starting out, don't be afraid to ask, uh, questions and don't be afraid to kind of show a little bit of ignorance because we've all been there. And I think it's on all of us to remember what it's like to not know how things work. And on the flip side of that, if you are a more senior IC or, uh, in a leadership role, also being able to model just saying, I don't know how this works and going and figuring out answers together because that was a really powerful shift for me early in my career is just to feel like I can say that I don't know something. >>I totally agree. I've been in that same situation where just ask the question because you I'm guaranteed, there's a million outta people in the room that probably has the, have the same question and because of imposter syndrome, don't wanna admit, I don't understand that. Can we back up, but I agree with you. I think that is, um, one of the best things. Raise your hand, ask a question, ladies. Thank you so much for joining me talking about honeycomb and AWS, what you're doing together from a technology perspective and the focus efforts that each company has on D E and I, we appreciate your insights. Thank you so much for having us great talking to you. My pleasure, likewise for my guests, I'm Lisa Martin. You're watching the AWS partner showcase women in check. Welcome to the AWS partner showcase I'm Lisa Martin, your host. This is season one, episode three, and this is a great episode that focuses on women in tech. I'm pleased to be joined by Danielle Shaw, the ISV PSA director at AWS, and the sponsor of this fantastic program. Danielle, it's great to see you and talk about such an important topic. >>Yes. And I will tell you, all of these interviews have just been a blast for me to do. And I feel like there has been a lot of gold that we can glean from all of the, um, stories that we heard on these interviews and good advice that I myself would not have necessarily thought of. So >>I agree. And we're gonna get to set, cuz advice is one of the, the main things that our audience is gonna hear. We have Hillary Ashton, you'll see from TETA there, Reynolds joins us from honeycomb, Stephanie Curry from NetApp and Sue Paris from Jefferson Frank. And the topics that we dig into are first and foremost, diversity equity and inclusion. That is a topic that is incredibly important to every organization. And some of the things Danielle that our audiences shared were really interesting to me. One of the things that I saw from a thematic perspective over and over was that like D Reynolds was talking about the importance of companies and hiring managers and how they need to be intentional with de and I initiatives. And that intention was a, a, a common thing that we heard. I'm curious what your thoughts are about that, that we heard about being intentional working intentionally to deliver a more holistic pool of candidates where de I is concerned. What are your, what were some of the things that stuck out to you? >>Absolutely. I think each one of us is working inside of organizations where in the last, you know, five to 10 years, there's been a, you know, a strong push in this direction, mostly because we've really seen, um, first and foremost, by being intentional, that you can change the, uh, the way your organization looks. Um, but also just that, you know, without being intentional, um, there was just a lot of, you know, outcomes and situations that maybe weren't great for, um, you know, a healthy, um, and productive environment, uh, working environment. And so, you know, a lot of these companies have made a big investments and put forth big initiatives that I think all of us are involved in. And so we're really excited to get out here and talk about it and talk about, especially as these are all partnerships that we have, how, you know, these align with our values. So >>Yeah, that, that value alignment mm-hmm <affirmative> that you bring up is another thing that we heard consistently with each of the partners, there's a cultural alignment, there's a customer obsession alignment that they have with AWS. There's a D E and I alignment that they have. And I, I think everybody also kind of agreed Stephanie Curry talked about, you know, it's really important, um, for diversity on it, on, on impacting performance, highly performant teams are teams that are more diverse. I think we heard that kind of echoed throughout the women that we talked to in >>This. Absolutely. And I absolutely, and I definitely even feel that, uh, with their studies out there that tell you that you make better products, if you have all of the right input and you're getting all many different perspectives, but not just that, but I can, I can personally see it in the performing teams, not just my team, but also, you know, the teams that I work alongside. Um, arguably some of the other business folks have done a really great job of bringing more women into their organization, bringing more underrepresented minorities. Tech is a little bit behind, but we're trying really hard to bring that forward as well to in technical roles. Um, but you can just see the difference in the outcomes. Uh, at least I personally can just in the adjacent teams of mine. >>That's awesome. We talked also quite a bit during this episode about attracting women and underrepresented, um, groups and retaining them. That retention piece is really key. What were some of the things that stuck out to you that, um, you know, some of the guests talked about in terms of retention? >>Yeah. I think especially, uh, speaking with Hillary and hearing how, uh, Teradata is thinking about different ways to make hybrid work work for everybody. I think that is definitely when I talk to women interested in joining AWS, oftentimes that might be one of the first, uh, concerns that they have. Like, am I going to be able to, you know, go pick my kid up at four o'clock at the bus, or am I going to be able to, you know, be at my kids' conf you know, conference or even just, you know, have enough work life balance that I can, um, you know, do the things that I wanna do outside of work, uh, beyond children and family. So these are all very important, um, and questions that especially women come and ask, but also, um, you know, it kind of is a, is a bellwether for, is this gonna be a company that allows me to bring my whole self to work? And then I'm also gonna be able to have that balance that I need need. So I think that was something that is, uh, changing a lot. And many people are thinking about work a lot differently. >>Absolutely. The pandemic not only changed how we think about work, you know, initially it was, do I work from home or do I live at work? And that was legitimately a challenge that all of us faced for a long time period, but we're seeing the hybrid model. We're seeing more companies be open to embracing that and allowing people to have more of that balance, which at the end of the day, it's so much better for product development for the customers, as you talked about there's, it's a win-win. >>Absolutely. And, you know, definitely the first few months of it was very hard to find that separation to be able to put up boundaries. Um, but I think at least I personally have been able to find the way to do it. And I hope that, you know, everyone is getting that space to be able to put those boundaries up to effectively have a harmonious, you know, work life where you can still be at home most of the time, but also, um, you know, have that cutoff point of the day or at least have that separate space that you can feel that you're able to separate the two. >>Yeah, absolutely. And a lot of that from a work life balance perspective leads into one of the next topics that we covered in detail with, and that's mentors and sponsors the differences between them recommendations from, uh, the women on the panel about how to combat imposter syndrome, but also how to leverage mentors and sponsors throughout your career. One of the things that, that Hillary said that I thought was fantastic, advice were mentors and sponsors are concerned is, is be selective in picking your bosses. We often see people, especially younger folks, not necessarily younger folks. I shouldn't say that that are attracted to a company it's brand maybe, and think more about that than they do the boss or bosses that can help guide them along the way. But I thought that was really poignant advice that Hillary provided something that I'm gonna take into consideration myself. >>Yeah. And I honestly hadn't thought about that, but as I reflect through my own career, I can see how I've had particular managers who have had a major impact on helping me, um, with my career. But, you know, if you don't have the ability to do that, or maybe that's not a luxury that you have, I think even if you're able to, you know, find a mentor for a period of time or, um, you know, just, just enable for you to be able to get from say a point a to point B just for a temporary period. Um, just so you can grow into your next role, have a, have a particular outcome that you wanna drive, have a particular goal in mind find that person who's been there and done that and can really help you get through. If you don't have the luxury of picking your manager mentor, who can help you get to the next step. >>Exactly. That, that I thought that advice was brilliant and something that I hadn't really considered either. We also talked with several of the women about imposter syndrome. You know, that's something that everybody, I think, regardless of gender of your background, everybody feels that at some point. So I think one of the nice things that we do in this episode is sort of identify, yes, imposter syndrome is real. This is, this is how it happened to me. This is I navigated around or got over it. I think there's some great advice there for the audience to glean as well about how to dial down the imposter syndrome that they might be feeling. >>Absolutely. And I think the key there is just acknowledging it. Um, but also just hearing all the different techniques on, on how folks have dealt with it because everybody does, um, you know, even some of the smartest, most confident men I've, I've met in, uh, industry still talk to me about how they have it and I'm shocked by it oftentimes, but, um, it is very common and hopefully we, we talk about some good techniques to, to deal with that. >>I think we do, you know, one of the things that when we were asking the, our audience, our guests about advice, what would they tell their younger selves? What would they tell young women or underrepresented groups in terms of becoming interested in stem and in tech and everybody sort of agreed on me, don't be afraid to raise your hand and ask questions. Um, show vulnerabilities, not just as the employee, but even from a leadership perspective, show that as a leader, I, I don't have all the answers. There are questions that I have. I think that goes a long way to reducing the imposter syndrome that most of us have faced at some point in our lives. And that's just, don't be afraid to ask questions. You never know, oh, how can people have the same question sitting in the room? >>Well, and also, you know, for folks who've been in industry for 20, 25 years, I think we can just say that, you know, it's a, it's a marathon, it's not a sprint and you're always going to, um, have new things to learn and you can spend, you know, back to, we talked about the zing and zagging through careers, um, where, you know, we'll have different experiences. Um, all of that kind of comes through just, you know, being curious and wanting to continue to learn. So yes, asking questions and being vulnerable and being able to say, I don't know all the answers, but I wanna learn is a key thing, uh, especially culturally at AWS, but I'm sure with all of these companies as well, >>Definitely I think it sounded like it was really ingrained in their culture. And another thing too, that we also talked about is the word, no, doesn't always mean a dead end. It can often mean not right now or may, maybe this isn't the right opportunity at this time. I think that's another important thing that the audience is gonna learn is that, you know, failure is not necessarily a bad F word. If you turn it into opportunity, no isn't necessarily the end of the road. It can be an opener to a different door. And I, I thought that was a really positive message that our guests, um, had to share with the, the audience. >>Yeah, totally. I can, I can say I had a, a mentor of mine, um, a very, uh, strong woman who told me, you know, your career is going to have lots of ebbs and flows and that's natural. And you know that when you say that, not right now, um, that's a perfect example of maybe there's an ebb where it might not be the right time for you now, but something to consider in the future. But also don't be afraid to say yes, when you can. <laugh> >>Exactly. Danielle, it's been a pleasure filming this episode with you and the great female leaders that we have on. I'm excited for the audience to be able to learn from Hillary Vera, Stephanie Sue, and you so much valuable content in here. We hope you enjoy this partner showcase season one, episode three, Danielle, thanks so much for helping >>Us with it's been a blast. I really appreciate it >>All audience. We wanna enjoy this. Enjoy the episode.

Published Date : Jul 21 2022

SUMMARY :

It's great to have you on the program talking And so as we talk about women I don't know how you do it. And I think it really, uh, improves the behaviors that we can bring, That's not something that we see very often. from the technology that we can create, which I think is fantastic. you and I have talked about this many times you bring such breadth and such a wide perspective. be able to change the numbers that you have. but what are, what do you think can be done to encourage, just the bits and bites and, and how to program, but also the value in outcomes that technology being not afraid to be vulnerable, being able to show those sides of your personality. And so I think learning is sort of a fundamental, um, uh, grounding And so I think as we look at the, And also to your other point, hold people accountable I definitely think in both technical and product roles, we definitely have some work to do. What are you seeing? and that I think is going to set us back all of us, the, the Royal us or the Royal we back, And I think, um, that that really changes I would like to think that tech can lead the way in, um, you know, coming out of the, but what advice would you give your younger self and that younger generation in terms I mean, you know, stem inside and out because you walk around And so demystifying stem as something that is around how I think picking somebody that, you know, we talk about mentors and we talk And that person can put you in the corner and not invite you to the meetings and not give you those opportunities. But luckily we have great family leaders like the two of you helping us Thank you Lisa, to see you. It's great to have you on the program talking about So let's go ahead and start with you. And if you look at it, it's really talent as a service. Danielle, talk to me a little bit about from AWS's perspective and the focus on You know, we wanna have, uh, an organization interacting with them Um, I just think that, um, you know, I I've been able to get, There's so much data out there that shows when girls start dropping up, but what are some of the trends that you are And we were talking about only 7% of the people that responded to it were women. I was watching, um, Sue, I saw that you shared on LinkedIn, the Ted talk that I think it speaks to what Susan was talking about, how, you know, I think we're approaching I think, you know, we're, we're limited with the viable pool of candidates, um, Sue, is that something that Jefferson Frank is also able to help with is, you know, I was talking about how you can't be what you can't see. And I thought I understood that, but those are the things that we need uh, on how <laugh>, you know, it used to be a, a couple years back, I would feel like sometimes And so you bring up a great point about from a diversity perspective, what is Jefferson Frank doing to, more data that we have, I mean, the, and the data takes, uh, you know, 7% is such a, you know, Danielle and I we're, And I feel like, you know, I just wanna give back, make sure I send the elevator back to but to your point to get that those numbers up, not just at AWS, but everywhere else we need, Welcome to the AWS partner showcase season one, episode three women Um, I had an ally really that reached out to me and said, Hey, you'd be great for this role. So what I wanna focus on with you is the importance of diversity for And we do find that oftentimes being, you know, field facing, if we're not reflecting Definitely it's all about outcomes, Stephanie, your perspective and NetApp's perspective on diversity And in addition to that, you know, just from building teams that you do Stephanie, that NetApp does to attract and retain women in those sales roles? And we find that, you know, you, you read the stats and I'd say in my And I, that just shocked me that I thought, you know, I, I can understand that imposter syndrome is real. Danielle, talk to me about your perspective and AWS as well for attracting and retaining I mean, my team is focused on the technical aspect of the field and we And I said that in past tense, a period of time, we definitely felt like we could, you know, conquer the world. in the tech industry, but talk to me about allies sponsors, mentors who have, And I think that's just really critical when we're looking for allies and when allies are looking I love how you described allies, mentors and sponsors Stephanie. the community that they can reach out to for those same opportunities and making room for them Let's talk about some of the techniques that you employ, that AWS employees to make Um, but I think just making sure that, um, you know, both everything is so importants, let's talk about some of the techniques that you use that NetApp take some time and do the things you need to do with your family. 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You mentioned that you like the technology, but you were also attracted because you saw uh, rhetoric shift recently because we believe that with great responsibility, I do wanna have you there talk to the audience a little bit about honeycomb, what technology And you can't predict what you're And to give you an example of how that looks for Uh, and we believe that's where we shine in helping you there. It sounds like that's where you really shine that real time visibility is so critical these days. Um, definitely something that we see a lot of demand with our customers and they have many integrations, Back to you, let's kind of unpack the partnership, the significance that Um, I know this predates me to some extent, And then that way we can be sort of the Guinea pigs and try things out, um, And how is that synergistic with AWS's approach? And so we are recognizing that we need to be more intentional with our DEI initiatives, Danielle, I know we've talked about this before, but for the audience, in terms of And I think, you know, working with, uh, a company like honeycomb that to hear that that's so fundamental to both companies, Barry, I wanna go back to you for a second. And I actually am in the process of hiring a first engineer for my Danielle, before we close, I wanna get a little bit of, of your background. And I'm, I'm grateful to be part of it. And we're almost out of time and Danielle, I'm gonna stick with you. I mean, definitely for the individual contributors, tech tech is a great career, uh, Take the lead, love that there. And on the flip side of that, if you are a more senior IC or, Danielle, it's great to see you and talk about such an important topic. And I feel like there has been a lot of gold that we can glean from all of the, And the topics that we dig the last, you know, five to 10 years, there's been a, you know, a strong push in this direction, I think everybody also kind of agreed Stephanie Curry talked about, you know, it's really important, um, Um, but you can just see the difference in the outcomes. um, you know, some of the guests talked about in terms of retention? um, you know, it kind of is a, is a bellwether for, is this gonna be a company that allows The pandemic not only changed how we think about work, you know, initially it was, And I hope that, you know, everyone is getting that space to be able to put those boundaries up I shouldn't say that that are attracted to a company it's brand maybe, Um, just so you can grow into your next role, have a, have a particular outcome I think there's some great advice there for the audience to glean on, on how folks have dealt with it because everybody does, um, you know, I think we do, you know, one of the things that when we were asking the, our audience, I think we can just say that, you know, it's a, it's a marathon, it's not a sprint and you're always going the audience is gonna learn is that, you know, failure is not necessarily a bad F word. uh, strong woman who told me, you know, your career is going to have lots of ebbs and flows and Danielle, it's been a pleasure filming this episode with you and the great female I really appreciate it Enjoy the episode.

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AWS Partner Showcase S1E3 2022 035 Stephanie Curry and Danielle Greshock


 

>>Hey everyone. Welcome to the AWS partner showcase season one, episode three women in tech. I'm your host. Lisa Martin. We've got two female rock stars here with me next. Stephanie Curry joins us the worldwide head of sales and go to market strategy for AWS at NetApp and Danielle GShock is back one of our QM ISV PSA director at AWS. Looking forward to a great conversation, ladies, about a great topic, Stephanie, let's go ahead and start with you. Give us an overview of your story, how you got into tech and what inspired you. >>Thanks so much, Lisa and Danielle. It's great to be on this show with you. Thank you for that. My name's Stephanie curs. Lisa mentioned I'm the worldwide head of sales for AWS at NetApp and run a global team of sales people that sell all things AWS going back 25 years now, when I first started my career in tech, it was kind of by accident. I'd come from a different background. I have a business background and a technical background from school, but had been in a different career. And I had an opportunity to try something new. I had an ally really that reached out to me and said, Hey, you'd be great for this role. And I thought, I'd take a chance. I was curious. And it, it turned out to be a 25 year career that I'm really, really excited about and, and really thankful for that person for introducing me to the, to the industry >>25 years in counting. I'm sure Danielle, we've talked about your background before. So what I wanna focus on with you is the importance of diversity for high performance. I know what a machine AWS is, and Stephanie, I'll come back to you with the same question, but talk about that, Danielle, from your perspective, that importance for diversity to drive the performance. >>Yeah. I truly believe that, you know, in order to have high performing teams, that you have to have people from all different types of backgrounds and experiences. And we do find that oftentimes being, you know, field facing, if we're not reflecting our customers and connecting with them deeply on, on the levels that they're at, we, we end up missing them. And so for us, it's very important to bring people of lots of different technical backgrounds experiences. And of course, both men, women, and underrepresented minorities, and put that forth to our customers in order to make that connection and to end up with better outcomes. So >>Definitely it's all about outcomes, Stephanie, your perspective and NetApp's perspective on diversity for creating highly performing teams and organizations. >>I really aligned with Danielle on the comment she made. And in addition to that, you know, just from building teams in my career note, we've had three times as many women on my team since we started a year ago and our results are really showing in that as well. We find the teams are stronger, they're more collaborative and to Danielle's point really not only our partners, but our customers themselves. So this really creates connections, which are really, really important to scale our businesses and, and really meet the customer where they're at as well. So huge proponent of that ourselves, and really finding that we have to be intentional in our hiring and intentional in how we attract diversity to our teams. >>So Stephanie let's stay with you. So a three X increase in women on the team in a year, especially the kind of last year that we've had is really incredible. I, I like your, I, your thoughts on there needs to be a, there needs to be focus and, and thought in how teams are hired. Let's talk about attracting and retaining those women now, especially in sales roles, we all know the number, the percentages of women in technical roles, but what are some of the things that, that you do Stephanie, that NetApp does to attract and retain women in those sales roles? >>The, the attracting part's really interesting. And we find that, you know, you, you read the stats and I'd say in my experience, they're also true in the fact that a lot of women would look at a job description and say, I can't do a hundred percent of that. So I'm not even going to apply with the women that we've attracted to our team. We've actually intentionally reached out and targeted those people in a good way to say, Hey, we think you've got what it takes. Some of the feedback I've got from those women are, gosh, I didn't think I could ever get this role. I didn't think I had the skills to do that. And they've been hired and they are doing a phenomenal job. In addition to that, I think a lot of the feedback I've got from these hires are, Hey, it's an aggressive sales is aggressive. Sales is competitive. It's not an environment that I think I can be successful in. And what we show them is bring those softer skills around collaboration, around connection, around building teams. And they do, they do bring a lot of that to the team. Then they see others like them there and they know they can be successful cuz they see others like them on the team. >>The whole concept of we can't be what we can't see, but we can be what we can see is so important. You said a couple things, Stephanie, that really stuck with me. And one of 'em was an, an interview on the cube I was doing, I think a couple weeks ago about women in tech. And the stat that we talked about was that women will apply will not apply for a job unless they meet 100% of the skills and the requirements that it's listed, but men will, if they only meet 60. And I, that just shocked me that I thought, you know, I, I can understand that imposter syndrome is real. It's a huge challenge, but the softer skills, as you mentioned, especially in the last two years, plus the ability to communicate, the ability to collaborate are incredibly important to, to drive that performance of, of any team of any business. >>Absolutely. >>Danielle, talk to me about your perspective in AWS as well for attracting and retaining talent and, and, and particularly in some of those challenging roles like sales that as Stephanie said, can be known as aggressive. >>Yeah, for sure. I mean, my team is focused on the technical aspect of the field and we definitely have an uphill battle for sure. Two things we are focused on first and foremost is looking at early career women and that how we, how can we bring them into this role, whether in they're in support functions, cl like answering the phone for support calls, et cetera, and how, how can we bring them into this organization, which is a bit more strategic, more proactive. And then the other thing that as far as retention goes, you know, sometimes there will be women who they're on a team and there are no other women on that team. And, and for me, it's about building community inside of AWS and being part of, you know, we have women at solution architecture organizations. We have, you know, I just personally connect people as well and feel like, oh, you should meet this person. Oh, you should talk to that person. Because again, sometimes they can't see someone on their team like them and they just need to feel anchored, especially as we've all been, you know, kind of stuck at home during the pandemic, just being able to make those connections with women like them has been super important and just being a long tenure Amazonian, that's definitely one thing I'm able to, to bring to the table as well. >>That's so important and impactful and spreads across organizations in a good way. Daniel let's stick with you. Let's talk about some of the allies that you've had sponsors, mentors that have really made a difference. And I said that in past tense, but I also mean in present tense, who are some of those folks now that really inspire you? >>Yeah. I mean, I definitely would say that one of my mentors and someone who ha has been a sponsor of my career has Matt ion, who is one of our control tower GMs. He has really sponsored my career and definitely been a supporter of mine and pushed me in positive ways, which has been super helpful. And then other of my business partners, you know, Sabina Joseph who's cube alum as well. She definitely has been, was a fabulous partner to work with. And, you know, between the two of us for a period of time, we definitely felt like we could, you know, conquer the world. It's very great to go in with a, with another strong woman, you know, and, and get things done inside of an organization like AWS. >>Absolutely. And know S I've had, I've been agreed here several times. So Stephanie, same question for you. You talked a little bit about your kind of, one of your original early allies in the tech industry, but talk to me about allies sponsors, mentors who have, and continue to make a difference in your life. >>Yeah. And, you know, I think it's a great differentiation as well, right? Because I think that mentors teach us sponsors show us the way and allies make room for us at the table. And that is really key difference. I thinks also as women leaders, we need to make room for others at the table too, and not forget those softer skills that we bring to the table. Some of the things that Danielle mentioned as well about making those connections for others, right. And making room for them at the table. Some of my allies, a lot of them are men. Brian ABI was my first mentor. He actually is in the distribution, was in distribution with advent tech data no longer there, Cory Hutchinson, who's now at Hashi Corp. He's also another ally of mine and remains an ally of mine, even though we're not at the same company any longer. So a lot of these people transcend careers and transcend different positions that I've held as well and make room for us. And I think that's just really critical when we're looking for allies. And when allies are looking for us, >>I love how you described allies, mentors and sponsors Stephanie. And the difference, I didn't understand the difference between a mentor and a sponsor until a couple of years ago. Do you talk with some of those younger females on your team so that when they come into the organization and maybe they're fresh outta college, or maybe they've transitioned into tech so that they can also learn from you and understand the importance and the difference between the allies and the sponsors and the mentors? >>Absolutely. And I think that's really interesting because I do take an extra approach and extra time to really reach out to the women that have joined the team. One, I wanna make sure they stay right. I don't want them feeling, Hey, I'm alone here and I need to, I need to go do something else. And they are located around the world, on my team. They're also different age groups. So early in career, as well as more senior people and really reaching out, making sure they know that I'm there. But also as Danielle had mentioned, connecting them to other people in the community that they can reach out to for those same opportunities and making room for them >>Make room at the table. It's so important. And it can, you never know what a massive difference and impact you can make on someone's life. And I, and I bet there's probably a lot of mentors and sponsors and allies of mine that would be surprised to know the massive influence they've had Danielle back. Let's talk about some of the techniques that you employ that AWS employs to make the work environment, a great place for women to really thrive and, and be retained as Stephanie was saying. Of course that's so important. >>Yeah. I mean, definitely I think that the community building, as well as we have a bit more programmatic mentorship, we're trying to get to the point of having a more programmatic sponsorship as well. But I think just making sure that, you know, both E everything from recruit to onboard to ever boarding that they they're the women who come into the organization, whether it's they're coming in on the software engineering side or the field side or the sales side that they feel as though they have someone working with them to help them drive their career. Those are the key things that were, I think from an organizational perspective are happening across the board. For me personally, when I run my organization, I'm really trying to make sure that people feel that they can to me at any time open door policy, make sure that they're surfacing any times in which they are feeling excluded or anything like that, any challenges, whether it be with a customer, a partner, or with a colleague. And then also of course, just making sure that I'm being a good sponsor to, to people on my team. That is key. You can talk about it, but you have to start with yourself as well. >>That's a great point. You you've got to, to start with yourself and really reflect on that and, and look, am I, am I embodying what it is that I need? And not that I know they need that focused, thoughtful intention on that is so importants, let's talk about some of the techniques that you use that NetApp uses to make the work environment, a great place for those women are marginalized communities to really thrive. >>Yeah. And I appreciate it. And it much like Danielle and much like AWS, we have some of those more structured programs, right around sponsorship and around mentorship, probably some growth there, opportunities for allies, because I think that's more of a newer concept in really an informal structure around the allies, but something that we're growing into at NetApp on my team personally, I think leading by example is really key. And unfortunately, a lot of the life stuff still lands on the women, whether we like it or not, I have a very active husband in our household, but I still carry when it push comes to shove it's on me. And I wanna make sure that my team knows it's okay to take some time and do the things you need to do with your family. I'm I show up as myself authentically and I encourage them to do the same. >>So it's okay to say, Hey, I need to take a personal day. I need to focus on some stuff that's happening in my personal life this week. Now obviously make sure your job' covered, but just allowing some of that softer vulnerability to come into the team as well, so that others, men and women can feel they can do the same thing. And that it's okay to say, I need to balance my life and I need to do some other things alongside. So it's the formal programs, making sure people have awareness on them. I think it's also softly calling people out on biases and saying, Hey, I'm not sure if you know, this landed that way, but I just wanted to make you aware. And usually the feedback is, oh my gosh, I didn't know. And could you coach me on something that I could do better next time? So all of this is driven through our NetApp formal programs, but then it's also how you manifest it on the teams that we're leading. >>Absolutely. And sometimes having that mirror to reflect into can be really eye-opening and, and allow you to, to see things in a completely different light, which is great. You both talked about kind of being what you can see. And, and I know both companies are obsess customer obsessed in a good way. Talk to me a little bit, Danielle, go back over to you about the AWS NetApp partnership. Some of the maybe alignment on, on performance on obviously you guys are very well aligned in terms of that, but also it sounds like you're quite aligned on diversity and inclusion. >>Well, we definitely do. We have the best partnerships with companies in which we have these value alignments. So I think that is a positive thing, of course, but just from a, from a partnership perspective, you know, from my five now plus years of being a part of the APN, this is, you know, one of the most significant years with our launch of FSX for NetApp, with that key key service, which we're making available natively on AWS. I, I can't think of a better Testament to the, to the partnership than that. And that's doing incredibly well and it really resonates with our customers. And of course it started with customers and their need for NetApp. So, you know, that is a reflection, I think, of the success that we're having together. >>And Stephanie talk to about the partnership from your perspective, NetApp, AWS, what you guys are doing together, cultural alignment, but also your alignment on really bringing diversity into drive performance. >>Yeah, I think it's a, a great question. And I have to say it's just been a phenomenal year. Our relationship has started before our first party service with FSX N but definitely just the trajectory between the two companies since the announcement about nine months ago has just taken off to a, a new level. We feel like an extended part of the family. We worked together seamlessly. A lot of the people on my team often say we feel like Amazonians, and we're really part of this transformation at NetApp from being that storage hardware company, into being an ISV and a cloud company. And we could not do this without the partnership with AWS and without the first party service of Fs XM that we've recently released. I think that those joint values that Danielle referred to are critical to our success, starting with customer obsession and always making sure that we are doing the right thing for the customer. >>We coach our team teams all the time on if you are doing the right thing for the customers, you cannot do anything wrong. Just always put the customer at the dis in the center of your decisions. And I think that there is a lot of best practice sharing and collaboration as we go through this change. And I think a lot of it is led by the diverse backgrounds that are on the team, female, male race, and so forth, and just to really have different perspectives and different experiences about how we approach this change. So we definitely feel like we're part of the family. We are absolutely loving working with the AWS team and our team knows that we are the right place, the right time with the right people. >>I love that last question for each of you. And I wanna stick with you Stephanie advice to your younger self, think back 25 years. What advice would you seen what you've accomplished and maybe the, the turns and, and serendipitous route that you've taken along the way, what would you advise your younger Stephanie self? >>I would say keep being curious, right? Keep being curious, keep asking questions. And sometimes when you get a no, it's not a bad thing, it just means not right now and find out why and, and try to get feedback as to why maybe that wasn't the right opportunity for you, but, you know, just go for what you want. Continue to be curious, continue to ask questions and find a support network of people around you that wanna help you because they are there and they are, they wanna see you be successful too. So never be shy about that stuff. >>Absolutely. And I always say failure does not have to be a bad F word. A no can be the beginning of something. Amazing. Danielle, same question for you. Thinking back to when you first started in your career, what advice would you give your younger self? >>Yeah, I think the advice I'd give my younger self would be, don't be afraid to put yourself out there. It's certainly, you know, coming from an engineering background, maybe you wanna stay behind the scenes, not, not do a presentation, not do a public speaking event, those types of things, but back to what the community really needs. This thing, you know, I genuinely now took me a while to realize it, but I realized I needed to put myself out there in order to, you know, allow younger women to see what they could be. So that would be the advice I would give. Don't be afraid to put yourself out there. >>Absolutely. That advice that you both gave are, is so fantastic, so important and so applicable to everybody. Don't be afraid to put yourself out there, ask questions. Don't be afraid of a, no, that it's all gonna happen at some point or many points along the way. That can also be good. So thank you ladies. You inspired me. I appreciate you sharing what AWS and NetApp are doing together to strengthen diversity, to strengthen performance and the advice that you both shared for your younger was brilliant. Thank you. >>Thank you. >>Thank you >>For my guests. I'm Lisa Martin. You're watching the AWS partner showcase. See you next time.

Published Date : May 18 2022

SUMMARY :

Welcome to the AWS partner showcase season one, episode three women And I had an opportunity to try something new. So what I wanna focus on with you is the importance of diversity for And we do find that oftentimes being, you know, field facing, if we're not reflecting Definitely it's all about outcomes, Stephanie, your perspective and NetApp's perspective on diversity And in addition to that, you know, just from building teams but what are some of the things that, that you do Stephanie, that NetApp does to attract and retain And we find that, you know, you, you read the stats and I'd say in my And I, that just shocked me that I thought, you know, I, I can understand that imposter syndrome is real. Danielle, talk to me about your perspective in AWS as well for attracting and retaining just being able to make those connections with women like them has been super important and And I said that in past tense, between the two of us for a period of time, we definitely felt like we could, you know, conquer the world. in the tech industry, but talk to me about allies sponsors, mentors who have, And I think that's just really critical when we're looking for allies. I love how you described allies, mentors and sponsors Stephanie. the community that they can reach out to for those same opportunities and making room for them Let's talk about some of the techniques that you employ that AWS employs But I think just making sure that, you know, both E everything from so importants, let's talk about some of the techniques that you use that NetApp And I wanna make sure that my team knows it's okay to And that it's okay to say, I need to balance my life and Talk to me a little bit, Danielle, go back over to you about the AWS NetApp APN, this is, you know, one of the most significant years with our launch of FSX for NetApp, And Stephanie talk to about the partnership from your perspective, NetApp, And I have to say it's just been a phenomenal year. And I think that there is a lot of best practice sharing and collaboration as we go through And I wanna stick with you Stephanie advice to your younger And sometimes when you get a no, it's not a bad thing, Thinking back to when you first started in It's certainly, you know, coming from an engineering background, maybe you wanna stay behind the scenes, I appreciate you sharing what AWS and NetApp are See you next time.

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Jeff Grimes & Serge Shevchenko, AWS | AWS Summit SF 2022


 

(bright music) >> Okay, welcome back everyone. It's theCUBE's coverage here in San Francisco, California. We're live on the show floor of AWS Summit 2022. I'm John Furrier, your host of theCUBE. And remember AWS Summit in New York city coming up this summer. We'll be there as well. And of course, re:Invent at the end of the year for all theCUBE coverage on cloud computing and AWS. The two great guests here from the APN, Global APN, Serge Shevchenko and Jeff Grimes Partner Leader. Jeff and Serge is doing partnerships. Global APN >> AWS Global Startup Program. >> Okay, say that again. >> AWS Global Startup Program. >> That's the official name. >> I love it >> Too long for me. Thanks for coming on. >> Yeah, of course. >> Yeah, appreciate it. >> Tell us about what's going on with you guys? How was you guys organized? You guys, we're obviously we're in San Francisco bay area, Silicon Valley, zillions of startups here. New York has got another one we're going to be at. Tons of startups, a lot of them getting funded, big growth in cloud, big growth in data, security, hot in all sectors. >> Jeff: Absolutely. >> So maybe we could just start with the global startup program. It's essentially a white glove service that we provide to startups that are built on AWS. And the intention there is to help identify use cases that are being built on top of AWS. And for these startups, we want to provide white glove support in co building products together, co-marketing and co-selling. Essentially, the use cases that our customers need solved that either they don't want to build themselves or perhaps more innovative. So the AWS Global Startup Program provides white glove support, dedicated headcount for each one of those pillars. And within our program, we've also provided incentives, programs, go to market activities like the AWS Startup Showcase that we've built for these startups. >> Yeah, by the way, awsstartups.com is the URL. Check it out. Okay, so your partnerships are key. Jeff, what's your role? >> So I'm responsible for leading the overall effort for the AWS Global Startup Program. So I've got a team of partner managers that are located throughout the US managing a few hundred startup ISVs right now. >> Yeah, you got a lot. >> We've got a lot. There's a lot. >> I got to ask a tough question. I'm a startup founder. I got a team. I just got my series A. We're grown and I'm trying to hire people. I'm super busy. What's in it for me? What do you guys bring to the table? I love the white glove service but translate that. What's in it for me? What do I get out of it? What's the story? >> That's a good question. Focus, I think. >> Jeff: Yeah. >> Because we get to see a lot of partners building their businesses on AWS. So from our perspective, helping these partners focus on what do we truly need to build by working backwards from customer feedback. How do we effectively go to market? Because we've seen startups do various things through trial and error and also just messaging. Because oftentimes partners or rather startups try to boil the ocean with many different use cases. So we really help them sort of laser focus on what are you really good at and how can we bring that to the customer as quickly as possible? >> Yeah, it's truly about helping that founder accelerate the growth of their company. And there's a lot that you can do with AWS but focus is truly the key word there because they're going to be able to find their little piece of real estate and absolutely deliver incredible outcomes for our customers and then they can start their growth curve there. >> What are some of the coolest things you've seen with the APN that you can share publicly? I know you got a lot going on there, a lot of confidentiality, but we're here, a lot of great partners on the floor here. I'm glad we're back at events, a lot of stuff going on, digitally with virtual stuff and hybrid. What are some of the cool things you guys have seen in the APN that you can point to? >> Yeah, absolutely. I can point to few, you can take them. So I think what's been fun over the years for me personally, I came from a startup, ran sales at an early stage startup and I went through the whole thing. So I have a deep appreciation for what these guys are going through. And what's been interesting to see for me is taking some of these early stage guys, watching them progress, go public, get acquired, and see that big day. And being able to point to very specific items that we help them to get to that point. And it's just a really fun journey to watch. >> Yeah, and part of the reason why I really love working at the AWS Global Startup Program is working with passionate founders. I just met with a founder today, he's going to build a very big business one day and watching them grow through these stages and supporting that growth, I like to think of our program as a catalyst for enterprise sort of scale. And through that we provide visibility, credibility and growth opportunities. >> A lot of partners too, what I found, talking to staff founders is when they have that milestone, they worked so hard for it. whether it's a B round, C round, or public or get bought. Then they take a deep breath and they look back at, wow what a journey it's been. So it's kind of emotional for sure, but still it's a grind. When you get funding, it's still day one. You don't stop. It's no celebrate, you got a big round or valuation. You still got to execute. >> And look it's hypercompetitive and it's brutally difficult. And our job is to try to make that a little less difficult and navigate those waters where everyone's going after similar things. >> Yeah, and I think as a group element too. I observe that startups that I meet through the APN has been interesting because they feel part of AWS. >> Serge: Totally. >> As a group of community, as a vibe there. I know they're hustling. They're trying to make things happen. But at the same time, Amazon throws a huge halo effect. That's a huge factor. You guys are the number one cloud in the business. The growth and every sector is booming. And if you're a startup, you don't have that luxury yet. And look at companies like Snowflake that built on top of AWS. People are winning by building on AWS. >> Our program really validates their technology first. So we have what's called a foundation's technical review that we put all of our startups through before we go to market. So that when enterprise customers are looking at startup technology, they know that it's already been vetted. And to take that a step further and help these partners differentiate, we use programs like the competency programs, the DevOps competency, the security competency which continues to help provide a platform for these startups, help them differentiate, and also there's go to market benefits that are associated with that. >> So let me ask the question that's probably on everyone's mind who's watching us. Actually, I asked this a lot. There's a lot of companies startups out there. Who makes the cut? Is there a criteria? God, that's not like it's sports team or anything. >> Sure. >> There's activate program, which is like there's hundreds of thousands of startups out there. Not everyone is at the APN. >> Serge: Correct. >> So ISVs, again, that's a whole nother. That's a more mature partner that might have huge market cap or growth. How do you guys focus? How do you guys focus? >> Serge: Good question. >> A thousand flowers blooming all the time. Is there a new way you guys are looking at it? I know there's been some talk about restructure or new focus. What's the focus? >> It's definitely not an easy task by any means but I recently took over this role and we're really trying to establish focus areas. So obviously a lot of the ISVs that we look after are infrastructure ISVs. That's what we do and so we have very specific pods that look after different type of partners. So we've got a security pod, we've got a DevOps pod, we've got core infrastructure, et cetera. And really we're trying to find these ISVs that can solve really interesting AWS customer challenges. >> Do you guys have a deliberate focus on these pillars? So one, infrastructure. >> Security, DevOps and data and analytics and then line of business. >> Line of business, like web marketing solutions. (group chattering) >> Yeah, exactly. >> So solutions there. >> Yeah. More solutions and the other ones are like hardcore. So infrastructure as well like storage, backup, ransomware, kind of stuff. >> Storage, networking. >> Okay, yeah, the classic. >> Database, et cetera. >> And so there's teams on each pillar. >> Yep. So I think what's fascinating for the startups that we cover is that they truly have support from a build market sell perspective. So you've got someone who's technical to really help them get the technology figured out, someone to help them get the marketing message dialed and spread, and then someone to actually do the co-sell day to day activities to help them get in front of customers. >> Probably the number one request that we always ask for Amazon is can we wish that SOC report, oh download it on the console, which we use all the time. >> Exactly. >> But security's a big deal. SREs are evolve in that role of DevOps is taking on DevSecOps. I could see a lot of customers having that need for a relationship to move things faster. Do you guys provide like escalation or is that a part of a service or not part of? >> So the partner development manager can be an escalation point, absolutely. Think of them as an extension of your business inside of AWS. >> Great and you guys, how is that partner managers measured? >> On those three pillars. >> Got it, okay. >> Are we building valuable use cases? So product development. Go to market, so go to market activities. Think blog posts, webinars, case studies, so on and so forth. And then co-sell. Not only are we helping these partners win their current opportunities that they are sourcing, but can we also help them source net new deals? >> Jeff: Yeah. >> That's very important. Top ask from the partners is get me in front of customers. Not an easy task, but that's a huge goal of ours to help them grow their top line. >> In fact, we have some interviews here on theCUBE earlier talking about that dynamic of how enterprise customers are buying. And it's interesting, a lot more POCs. I have one partner here that you guys work with on observability. They got a huge POC with Capital One and the enterprises are engaging the startups and bringing them in. So the combination of open source software, enterprises are leaning into that hard and bringing young growing startups in. So I could see that as a huge service that you guys can bring people in. >> Right and they're bringing massively differentiated technology to the table. The challenge is they just might not have the brand recognition that the big guys have. And so that's our job is how do you get that great tech in front of the right situations. >> So my next question is about the show here and then we'll talk globally. So here in San Francisco, Silicon Valley, bay area, San Francisco bay area, a lot of startups, a lot of VCs, a lot of action. So probably a big marker for you guys. So what's exciting here in SF? And then outside of SF, you guys have a global program. You see any trends that are geography-based or is it areas more mature? There's certain regions that are better. And I just interviewed a company here that's doing AWS Edge really well. It's interesting that the partners are filling a lot of holes and gaps in the opportunities with AWS. So what's exciting here, and then what's the global perspective? >> Yeah, totally. So obviously, a ton of partners from the bay area that we support, but we're seeing a lot of really interesting technology coming out of EMEA specifically. And making a lot of noise here in the United States, which is great. And so we definitely have that global presence and starting to see super differentiated technology come out of those regions. >> Yeah, especially Tel Aviv. >> Yeah. >> EMEA real quick before you get into surge. It's interesting. The VC market in Europe is hot. They've got a lot of unicorns coming in. We've seen a lot of companies coming in. They're kind of rattling their own cage right now. Hey, look at us. Let's see if they crash, but we don't see that happening. I mean, people have been predicting a crash now in the startup ecosystem for at least a year. It's not crashing. In fact, funding's up. >> The pandemic was hard on a lot of startups for sure. >> Jeff: Yeah. >> But what we've seen is many of these startups, as quickly as they can grow, they can also pivot as well. And so I've actually seen many of our startups grow through the pandemic because their use cases are helping customers either save money, become more operationally efficient, and provide value to leadership teams that need more visibility into their infrastructure during a pandemic. >> It's an interesting point. I talked to Andy Jassy and Adam Selipsky both say the same thing during the pandemic. Necessity is the mother of all invention. And startups can move fast. So with that, you guys are there to assist. If I'm a startup and I got to pivot, 'cause remember iterate and pivot, iterate and pivot so you get your economics. That's the playbook of the ventures and the models. >> Yeah, exactly. >> How do you guys help me do that? Give an example, walk me through. Pretend me I'm a startup. Hey, I am on the cloud. Oh my God, pandemic. They need video conferencing. Hey CUBE, what do I need? Serge, what do I do? >> That's a good question. First thing is just listen. I think what we have to do is a really good job of listening to the partner. What are their needs? What is their problem statement and where do they want to go at the end of the day? And oftentimes because we've worked with so many successful startups that have come out of our program, we of either through intuition or a playbook determine what is going to be the best path forward and how do we get these partners to stop focusing on things that will eventually just be a waste of time and or not provide or bring any fruit to the table, which essentially revenue. >> Well, we love startups here in theCUBE because one, they have good stories, they're on cutting edge, always pushing the envelope, and they're kind of disrupting someone else. And so they usually have an opinion they don't mind sharing on camera. So love talking to startups. We love working with you guys on our Startup Showcase, awsstartups.com. Check out awsstartups.com and check out the showcases. Final word, I'll give you guys the last word. What's the bottom line, bumper sticker for the global APN program? Summarize the opportunity for startups, what you guys bring to the table and we'll close it out. Jeff, we'll start with you. >> Totally, yeah. I think the AWS Global Startup Program's here to help companies truly accelerate their business, full stop. And that's what we're here for. >> I love it. It's a good way to put it. >> Ditto? >> Yeah. >> All right. Serge, Jeff, thanks for coming on. >> Thanks John. >> Great to see you. Love working with you guys. Hey, startups need help and the growing and huge market opportunities, the shift cloud scale, data engineering, security, infrastructure, all the markets are exploding in growth because of the digital transformation of realities here, open source and cloud. All making it happen here in theCUBE in San Francisco, California. I'm John Furrier your host. Thanks for watching. >> Let's go, John. (soft music)

Published Date : Apr 21 2022

SUMMARY :

We're live on the show Thanks for coming on. going on with you guys? So the AWS Global Startup Program awsstartups.com is the URL. for the AWS Global Startup Program. There's a lot. I love the white glove That's a good question. So we really help them sort of laser focus accelerate the growth of their company. in the APN that you can point to? I can point to few, you can take them. Yeah, and part of the reason So it's kind of emotional for And our job is to try to make I observe that startups You guys are the number and also there's go to market benefits So let me ask the question Not everyone is at the APN. How do you guys focus? What's the focus? So obviously a lot of the ISVs Do you guys have a deliberate and then line of business. Line of business, like More solutions and the other for the startups that we cover oh download it on the console, SREs are evolve in that role of DevOps So the partner development manager that they are sourcing, Top ask from the partners is So the combination of in front of the right situations. is about the show here here in the United States, in the startup ecosystem a lot of startups for sure. many of our startups grow Necessity is the mother of all invention. Hey, I am on the cloud. go at the end of the day? and check out the showcases. Startup Program's here to help It's a good way to put it. All right. in growth because of the Let's go, John.

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More bottoms up and have more technical early adopters. And generally speaking, they're free to use. They're free to try. They're very commonly community source or open source companies where you have a large technical community that's supporting them. So there's a, there's kind of a new normal now I think in great enterprise software and it starts with great technical founders with great products and great bottoms of emotions. And I think there's no better place to, uh, service those people than in the cloud and uh, in, in your community. >>Well, first of all, congratulations, and by the way, you got a great pedigree and great background, super smart, but Myer of your work and your, and, and your founding, but let's face it. Enterprise is hot because digital transformation is all companies there's no, I mean, consumer is enterprise now, everything is what was once a niche. No, I won't say niche category, but you know, not for the faint of heart, you know, investors, >>You know, it's so funny that you say that enterprise is hot because you, and I feel that way now. <laugh> but remember, like right now there's also a tech and VC conference in Miami <laugh> and it's covering cryptocurrencies and FCS and web three. So I think beauty is definitely in the eye of the beholder <laugh> but no, I, I will tell you, >>Ts is one big enterprise, cuz you gotta have imutability you got performance issues. You have, I IOPS issues. >>Well, and, and I think all of us here that are, uh, may maybe students of history and have been involved in open source in the cloud would say that we're, you know, much of what we're doing is, uh, the predecessors of the web web three movement. And many of us I think are contributors to the web three >>Movement. The hype is definitely one web three. Yeah. >>But, >>But you know, >>For sure. Yeah, no, but now you're taking us further east of Miami. So, uh, you know, look, I think, I, I think, um, what is unquestioned with the case now? And maybe it's, it's more obvious the more time you spend in this world is this is the fastest growing part of enterprise software. And if you include cloud infrastructure and cloud infrastructure spend, you know, it is by many measures over, uh, $500 billion in growing, you know, 20 to 30% a year. So it it's a, it's a just incredibly fast, well, >>Let's get, let's get into some of the cultural and the, the shifts that are happening, cuz again, you, you have the luxury of being in enterprise when it was hard, it's getting easier and more cooler. I get it and more relevant <laugh> but there's also the hype of like the web three, for instance, but you know, for, uh, um, um, the CEO snowflake, okay. Has wrote a book and Dave Valenti and I were talking about it and uh, Frank Luman has says, there's no playbooks. We always ask the CEOs, what's your playbook. And he's like, there's no playbook, situational awareness, always Trump's playbooks. So in the enterprise playbook, oh, higher, a direct sales force and SAS kind of crushed that now SAS is being redefined, right. So what is SAS is snowflake assassin or is that a platform? So again, new unit economics are emerging, whole new situation, you got web three. So to me there's a cultural shift, the young entrepreneurs, the, uh, user experience, they look at Facebook and say, ah, you know, they own all my data and you know, we know that that cliche, um, they, you know, the product. So as this next gen, the gen Z and the millennials come in and our customers and the founders, they're looking at things a little bit differently and the tech better. >>Yeah. I mean, I mean, I think we can, we can see a lot of common across all successful startups and the overall adoption of technology. Um, and, and I would tell you, this is all one big giant revolution. I call it the user driven revolution. Right. It's the rise of the user. Yeah. And you might say product like growth is currently the hottest trend in enterprise software. It's actually like growth, right. They're one and the same. So sometimes people think the product, uh, is what is driving growth. >>You just pull the product >>Through. Exactly, exactly. And so that's that I, that I think is really this revolution that you see, and, and it does extend into things like cryptocurrencies and web three and, you know, sort of like the control that is taken back by the user. Um, but you know, many would say that, that the origins of this, but maybe started with open source where users were contributors, you know, contributors were users and looking back decades and seeing how it, how it fast forward to today. I think that's really the trend that we're all writing. It's enabling these end users. And these end users in our world are developers, data engineers, cybersecurity practitioners, right. They're really the, and they're really the, the beneficiaries and the most, you know, kind of valued people in >>This. I wanna come back to the data engineers in a second, but I wanna make a comment and get your reaction to, I have a, I'm a gen Xer technically. So for not a boomer, but I have some boomer friends who are a little bit older than me who have, you know, experienced the sixties. And I have what been saying on the cube for probably about eight years now that we are gonna hit digital hippie revolution, meaning a rebellion against in the sixties was rebellion against the fifties and the man and, you know, summer of love. That was a cultural differentiation from the other one other group, the predecessors. So we're kind of having that digital moment now where it's like, Hey boomers, Hey people, we're not gonna do that anymore. You, we hate how you organize shit. >>Right. But isn't this just technology. I mean, isn't it, isn't it like there used to be the old adage, like, you know, you would never get fired for buying IBM, but now it's like, you obviously probably would get fired if you bought IBM. And I mean, it's just like the, the, I think, I think >>During the mainframe days, those renegades were breaking into Stanford, starting the home group. So what I'm trying to get at is that, do you see the young cultural revolution also, culturally, just, this is my identity NFTs to me speak volumes about my, I wanna associate with NFTs, not single sign on. Well, >>Absolutely. And, and I think like, I think you're hitting on something, which is like this convergence of, of, you know, societal it'll trends with technology trends and how that manifests in our world is yes. I think like there is unquestionably almost a religion yeah. Around the way in which a product is built. Right. And we can use open source, one example of that religion. Some people will say, look, I'll just never try a product in the cloud if it's not open source. Yeah. I think cloud, native's another example of that, right? It's either it's, you know, it either is cloud native or it's not. And I think a lot of people will look at a product and say, look, you know, you were not designed in the cloud era. Therefore I just won't try you. And sometimes, um, like it or not, it's a religious decision, right? Yeah. It's so it's something that people just believe to be true almost without, uh, necessarily caring >>About data. Data drives all decision making. Let me ask you this next question. As a VC. Now you look at pitch, well, you've been a VC for many years, but you also have the founder entrepreneurial mindset, but you can get empathize with the founders. You know, hustle is a big part of the, that first founder check, right? You gotta convince someone to part with their ch their money and the first money in which you do a lot of it's about believing in the person. So faking it till you make it is hard. Now you, the data's there, you either have it cloud native, you either have the adaption or traction. So honesty is a big part of that pitch. You can't fake it. >>Oh, AB absolutely. You know, there used to be this concept of like the persona of an entrepreneur. Right. And the persona of the entrepreneur would be, you know, so somebody who was a great salesperson or somebody who tell a great story, and I still think that that's important, right. It still is a human need for people to believe in narratives and stories. Yeah. But having said that you're right. The proof is in the pudding, right. At some point you click download and you try the product and it does what it says it gonna it's gonna do, or it doesn't, or it either stands up to the load test or it doesn't. And so I, I feel like in the new economy that we live in, really, it's a shift from maybe the storytellers and the creators to, to the builders, right. The people that know how to build great product. And in some ways the people that can build great product yeah. Stand out from the crowd. And they're the ones that can build communities around their products. And, you know, in some ways can, um, you know, kind of own more of the narrative of because their product begins exactly >>The volume you back to the user led growth. >>Exactly. And it's the religion of, I just love your product. Right. And I, I, I, um, Doug song is the founder of du security used to say, Hey, like, you know, the, the really like in today's world of like consumption based software, like the user is only gonna give you 90 seconds to figure out whether or not you're a company that's easy to do business with. Right. And so you can say, and do all the things that you want about how easy you are to work with. But if the product isn't easy to install, if it's not easy to try, if it's not, if, if the it's gotta speak to the, >>Speak to the user, but let me ask a question now that for the people watching, who are maybe entrepreneurial entre, preneurs, um, masterclass here in session. So I have to ask you, do you prefer, um, an entrepreneur come in and say, look at John. Here's where I'm at. Okay. First of all, storytelling's fine with you an extrovert or introvert, have your style, sell the story in a way that's authentic, but do you, what do you prefer to say? Here's where I'm at? Look, I have an idea. Here's my traction. I think here's my MVP prototype. I need help. Or do, do you wanna just see more stats? What's the, what's the preferred way that you like to see entrepreneurs come in and engage? >>There's tons of different styles, man. I think the single most important thing that every founder should know is that we, we don't invest in what things are today. We invest in what we think something will become. Right. And I think that's why we all get up in the morning and try to build something different, right? It's that we see the world a different way. We want it to be a different way. And we wanna work every single moment of the day to try to make that vision a reality. So I think the more that you can show people where you want to be the, of more likely somebody is gonna align with your vision and, and wanna invest in you and wanna be along for the ride. So I, I wholeheartedly believe in showing off what you got today, because eventually we all get down to like, where are we and what are we gonna do together? But, um, no, I, you gotta >>Show the >>Path. I think the single most important thing for any founder and VC relationship is that they have the same vision. Uh, if you have the same vision, you can, you can get through bumps in the road, you can get through short term spills. You can all sorts of things in the middle. The journey can happen. Yeah. But it doesn't matter as much if you share the same long term vision, >>Don't flake out and, and be fashionable with the latest trends because it's over before you can get there. >>Exactly. I think many people that, that do what we do for a living, we'll say, you know, ultimately the future is relatively easy to predict, but it's the timing that's impossible to predict. <laugh> so you, you know, you sort of have to balance the, you know, we, we know that the world is going in this way and therefore we're gonna invest a lot of money to try to make this a reality. Uh, but some times it happens in six months. Sometimes it takes six years. Sometimes it takes 16 years. Uh, >>What's the hottest thing in enterprise that you see the biggest wave that people should pay attention to that you're looking at right now with Bel partners, Tebel dot your site. What's the big wave. What's your big >>Wave. There's three big trends that we invest in. And the they're the only things we do day in, day out one is the explosion and open source software. So I think many people think that all software is unquestionably moving to an open source model in some form or another yeah. Tons of reasons to debate whether or not that is gonna happen, an alwa timeline >>Happening forever. >>But, uh, it is, it is accelerating faster than we've ever seen. So I, I think it's, it's one big, massive wave that we continue to ride. Um, second is the rise of data engineering. Uh, I think data engineering is in and of itself now, a category of software. It's not just that we store data. It's now we move data and we develop applications on data. And, uh, I think data is in and of itself as big of a market as any of the other markets that we invest in. Uh, and finally, it's the gift that keeps on giving. I've spent my entire career in it. We still feel that security is a market that is underinvested. It is, it continues to be the place where people need to continue to invest and spend more money. Yeah. Uh, and those are the three major trends that we run >>And security, you think we all need a dessert do over, right? I mean, do we need you do over in security or is what's the core problem? I, >>I, I keep using this word underinvested because I think it's the right way to think about the problem. I think if you, I think people generally speaking, look at cybersecurity as an add-on. Yeah. But if you think about it, the whole economy is moving online. And so in, in some ways like security is core to protecting the digital economy. And so it's, it shouldn't be an afterthought, right? It should be core to what everyone is doing. And that's why I think relative to the trillions of dollars that are at stake, uh, I believe the market size for cybersecurity is run $150 billion. And it still is a fraction of what we're, >>What we're and national security even boom is booming now. So you get the convergence of national security, geopolitics, internet digital that's >>Right. You mean arguably, right? I mean, arguably again, it's the area of the world that people should be spending more time and more money given what to stake. >>I love your thesis. I gotta, I gotta say, you gotta love your firm. Love. You're doing we're big supporters, your mission. Congratulations on your entrepreneurial venture. And, uh, we'll be, we'll be talking and maybe see a Cuban. Uh, absolutely not. Certainly EU maybe even north Americans in Detroit this year. >>Huge fan of what you guys are doing here. Thank you so much for helping me on the show. >>Guess be VC Johnson here on the cube. Check him out. Founder for founders here on the cube, more coverage from San Francisco, California. After this short break, stay with us. Everyone. Welcome to the cue here. Live in San Francisco. K warn you for AWS summit 2022 we're live we're back with events. Also we're virtual. We got hybrid all kinds of events. This year, of course, summit in New York city is happening this summer. We'll be there with the cube as well. I'm John. Again, John host of the cube. Got a great guest here, Justin Kobe owner, and CEO of innovative solutions. Their booth is right behind us. Justin, welcome to the cube. >>Thank you. Thank you for having me. >>So we're just chatting, uh, uh, off camera about some of the work you're doing. You're the owner of and CEO. Yeah. Of innovative. Yeah. So tell us the story. What do you guys do? What's the elevator pitch. >>Yeah. <laugh> so the elevator pitch is we are, uh, a hundred percent focused on small to mid-size businesses that are moving to the cloud, or have already moved to the cloud and really trying to understand how to best control security, compliance, all the good stuff that comes along with it. Um, exclusively focused on AWS and, um, you know, about 110 people, uh, based in Rochester, New York, that's where our headquarters is, but now we have offices down in Austin, Texas, up in Toronto, uh, Canada, as well as Chicago. Um, and obviously in New York, uh, you know, the business was never like this, uh, five years ago, um, founded in 1989, made the decision in 2018 to pivot and go all in on the cloud. And, uh, I've been a part of the company for about 18 years, bought the company about five years ago. And it's been a great ride. >>It's interesting. The manages services are interesting with cloud cause a lot of the heavy liftings done by a of us. So we had Matt on your team on earlier talking about some of the edge stuff. Yeah. But you guys are a managed cloud service. You got cloud advisory, you know, the classic service that's needed, but the demands coming from cloud migrations and application modernization, but obviously data is a huge part of it. Huge. How is this factoring into what you guys do and your growth cuz you guys are the number one partner on the SMB side for edge. Yeah. For AWS, you got results coming in. Where's the, where's the forcing function. What's the pressure point. What's the demand like? >>Yeah. It's a great question. Every CEO I talk to, that's a small mids to size business. They're all trying to understand how to leverage technology better to help either drive a revenue target for their own business, uh, help with customer service as so much has gone remote now. And we're all having problems or troubles or issues trying to hire talent. And um, you know, tech is really at the, at the forefront and the center of that. So most customers are coming to us and they're of like, listen, we gotta move to the cloud or we move some things to the cloud and we want to do that better. And um, there's this big misnomer that when you move to the cloud, you gotta automatically modernize. Yeah. And what we try to help as many customers understand as possible is lifting and shifting, moving the stuff that you maybe currently have OnPrem and a data center to the cloud first is a first step. And then so, uh, progressively working through a modernization strategy is always the better approach. And so we spend a lot of time with small to mid-size businesses who don't have the technology talent on staff to be able to do >>That. Yeah. And they want to get set up. But the, the dynamic of like latency is huge. We're seeing that edge product is a big part of it. This is not a one-off happening around everywhere. It is not it's manufacturing, it's the physical plant or location >>Literally. >>And so, and you're seeing more IOT devices. What's that like right now from a challenge and problem statement standpoint, are the customers, not staff, is the it staff kind of old school? Is it new skills? What's the core problem. And you guys solve >>In the SMB space. The core issue nine outta 10 times is people get enamored with the latest and greatest. And the reality is not everything that's cloud based. Not all cloud services are the latest and greatest. Some things have been around for quite some time and our hardened solutions. And so, um, what we try to do with, to technology staff that has traditional on-prem, uh, let's just say skill sets and they're trying to move to a cloud-based workload is we try to help those customers through education and through some practical, let's just call it use case. Um, whether that's a proof of concept that we're doing or whether that's, we're gonna migrate a small workload over, we try to give them the confidence to be able to not, not necessarily go it alone, but, but to, to, to have the, uh, the Gusto and to really have the, um, the, the opportunity to, to do that in a wise way. Um, and what I find is that most CEOs that I talk to yeah. Feel like, listen, at the end of the day, I'm gonna be spending money in one place or another, whether that's on primer in the cloud, I just want know that I'm doing that way. That helps me grow as quickly as possible status quo. I think every, every business owner knows that COVID taught us anything that status quo is, uh, is, is no. No. Good. >>How about factoring in the, the agility and speed equation? Does that come up a lot? It >>Does. I think, um, I think there's also this idea that if, uh, if we do a deep dive analysis and we really take a surgical approach to things, um, we're gonna be better off. And the reality is the faster you move with anything cloud based, the better you are. And so there's this assumption that we gotta get it right the first time. Yeah. In the cloud, if you start down your journey in one way and you realize midway that it's not the right, let's just say the right place to go. It's not like buying a piece of iron that you put in the closet and now you own it in the cloud. You can turn those services on and off. It's a, gives you a much higher density for making decisions and failing >>Forward. Well actually shutting down the abandoning, the projects that early, not worrying about it, you got it mean most people don't abandon stuff cuz they're like, oh, I own it. >>Exactly. >>And they get, they get used to it. Like, and then they wait too long. >>That's exactly. >>Yeah. Frog and boiling water, as we used to say, oh, it's a great analogy. So I mean, this, this is a dynamic. That's interesting. I wanna get more thoughts on it because like I'm a, if I'm a CEO of a company, like, okay, I gotta make my number. Yeah. I gotta keep my people motivated. Yeah. And I gotta move faster. So this is where you guys come in. I get the whole thing. And by the way, great service, um, professional services in the cloud right now are so hot because so hot, you can build it and then have option optionality. You got path decisions, you got new services to take advantage of. It's almost too much for customers. It is. I mean, everyone I talked to at reinvent, that's a customer. Well, how many announcements did Andy jazzy announcer Adam? You know, the 5,000 announcement or whatever. They did huge amounts. Right. Keeping track of it all. Oh, is huge. So what's the, what's the, um, the mission of, of your company. How does, how do you talk to that alignment? Yeah. Not just processes. I can get that like values as companies, cuz they're betting on you and your people. >>They are, they are >>Values. >>Our mission is, is very simple. We want to help every small to midsize business leverage the power of the cloud. Here's the reality. We believe wholeheartedly. This is our vision that every company is going to become a technology company. So we go to market with this idea that every customer's trying to leverage the power of the cloud in some way, shape or form, whether they know it or don't know it. And number two, they're gonna become a 10 a company in the process of that because everything is so tech-centric. And so when you talk about speed and agility, when you talk about the, the endless options and the endless permutations of solutions that a customer can buy in the cloud, how are you gonna ask a team of one or two people in your it department to make all those decisions going it alone or trying to learn it as you go, it only gets you so far working with a partner. >>I'll just give you some perspective. We work with about a thousand small to midsize business customers. More than 50% of those customers are on our managed services. Meaning they know that we have their back and we're the safety net. So when a customer is saying, right, I'm gonna spend a couple thousand and dollars a month in the cloud. They know that that bill, isn't gonna jump to $10,000 a month going in alone. Who's there to help protect that. Number two, if you have a security posture and let's just say your high profile and you're gonna potentially be more vulnerable to security attacks. If you have a partner that's offering you some managed services. Now you, again, you've got that backstop and you've got those services and tooling. We, we offer, um, seven different products, uh, that are part of our managed services that give the customer the tooling, that for them to go out and buy on their own for a customer to go out today and go buy a new Relic solution on their own. It, it would cost 'em a four, >>The training alone would be insane. A risk factor. I mean the cost. Yes, absolutely opportunity cost is huge, >>Huge, absolutely enormous training and development. Something. I think that is often, you know, it's often overlooked technologists. Typically they want to get their skills up. They, they love to get the, the stickers and the badges and the pins, um, at innovative in 2018. When, uh, when we, he made the decision to go all in on the club, I said to the organization, you know, we have this idea that we're gonna pivot and be aligned with AWS in such a way that it's gonna really require us all to get certified. My executive assistant at the time looks at me. She said, even me, I said, yeah, even you, why can't you get certified? Yeah. And so we made, uh, a conscious, it wasn't requirement. It still isn't today to make sure everybody in the company has the opportunity to become certified. Even the people that are answering the phones at the front >>Desk and she could be running the Kubernetes clusters. I >>Love it. It's >>Amazing. >>But I'll tell you what, when that customer calls and they have a real Kubernetes issue, she'll be able to assist and get >>The right people with. And that's a cultural factor that you guys have. So, so again, this is back to my whole point out SMBs and businesses in general, small and large it staffs are turning over the gen Z and millennials are in the workforce. They were provisioning top of rack switches. Right. First of all. And so if you're a business, there's also the, I call the buildout, um, uh, return factor, ROI piece. At what point in time as an owner, SMB, do I get to ROI? Yeah. I gotta hire a person to manage it. That person's gonna have five zillion job offers. Yep. Uh, maybe who knows? Right. I got cyber security issues. Where am I gonna find a cyber person? Yeah. A data compliance. I need a data scientist and a compliance person. Right. Maybe one in the same. Right. Good luck. Trying to find a data scientist. Who's also a compliance person. Yep. And the list goes on. I can just continue. Absolutely. I need an SRE to manage the, the, uh, the sock report and we can pen test. Right. >>Right. >>These are, these are >>Like critical issues. >>This is just like, these are the table stakes. >>Yeah. And, and every, every business owner's thinking about this, >>That's, that's what, at least a million in loading, if not three or more Just to get that app going. Yeah. Then it's like, where's the app. Yeah. So there's no cloud migration. There's no modernization on the app side. No. And they remind AI and ML. >>That's right. That's right. So to try to go it alone, to me, it's hard. It it's incredibly difficult. And the other thing is, is there's not a lot of partners, so the partner, >>No one's raising their hand boss. I'll do all that exactly. In the it department. >>Exactly. >>So like, can we just call up, uh, you know, our old vendor that's >>Right. <laugh> right. Our old vendor. I like it, >>But that's so true. I mean, when I think about how, if I was a business owner starting a business today and I had to build my team, um, and the amount of investment that it would take to get those people skilled up and then the risk factor of those people now having the skills and being so much more in demand and being recruited away, that's a real, that's a real issue. And so how you build your culture around that is, is very important. It's something that we talk about every, with every one of our small to mid-size >>Businesses. So just, I want get, I want to get your story as CEO. Okay. Take us through your journey. You said you bought the company and your progression to, to being the owner and CEO of innovative yeah. Award winning guys doing great. Uh, great bet on a good call. Yeah. Things are good. Tell your story. What's your journey? >>It's real simple. I was, uh, I was a sophomore at the Rochester Institute of technology in 2003. And, uh, I knew that I, I was going to school for it and I, I knew I wanted to be in tech. I didn't know what I wanted to do, but I knew I didn't wanna code or configure routers and switches. So I had this great opportunity with the local it company that was doing managed services. We didn't call it at that time innovative solutions to come in and, uh, jump on the phone and dial for dollars. I was gonna cold call and introduced other, uh, small to midsize businesses locally in Rochester, New York go to Western New York, um, who innovative was now. We were 19 people at the time. Yeah. I came in, I did an internship for six months and I loved it. I learned more in those six months than I probably did in my first couple of years at, uh, at RT long story short. >>Um, for about seven years, I worked, uh, to really help develop, uh, sales process and methodology for the business so that we could grow and scale. And we grew to about 30 people. And, um, I went to the owners at the time in 2000 and I was like, Hey, I'm growing the value of this business. And who knows where you guys are gonna be another five years? What do you think about making me an owner? And they were like, listen, you got long ways before you're gonna be an owner. But if you stick it out in your patient, we'll, um, we'll work through a succession plan with you. And I said, okay, there were four other individuals at the time that were gonna also buy the business with me. >>And they were the owners, no outside capital, >>None zero, well, 2014 comes around. And, uh, the other folks that were gonna buy into the business with me that were also working at innovative for different reasons. They all decided that it wasn't for them. One started a family. The other didn't wanna put capital in. Didn't wanna write a check. Um, the other had a real big problem with having to write a check. If we couldn't make payroll, I'm like, well, that's kind of like, if we're own, we're gonna have to like cover that stuff. <laugh> so >>It's called the pucker factor. >>Exactly. So, uh, I sat down with the CEO in early 2015 and, uh, we made the decision that I was gonna buy the three partners out, um, go through an earn out process, uh, coupled with, uh, an interesting financial strategy that wouldn't strap the BI cuz they cared very much. The company still had the opportunity to keep going. So in 2016 I bought the business, um, became the sole owner. And, and at that point we, um, we really focused hard on what do we want this company to be? We had built this company to this point. Yeah. And, uh, and by 2018 we knew that pivoting all going all in on the cloud was important for us. And we haven't looked back. >>And at that time, the proof points were coming clearer and clearer 2012 through 15 was the early adopters, the builders, the startups and early enterprises. Yes. The capital ones of the world. Exactly the, uh, and those kinds of big enterprises. The GA I don't wanna say gamblers, but ones that were very savvy. The innovators, the FinTech folks. Yep. The hardcore glass eating enterprises >>Agreed, agreed to find a small to midsize business to migrate completely to the cloud is as infrastructure was considered, that just didn't happen as often. Um, what we were seeing where the, a lot of our small to midsize business customers, they wanted to leverage cloud based backup, or they wanted to leverage a cloud for disaster recovery because it lent itself. Well, early days, our most common cloud customer though, was the customer that wanted to move messaging and collaboration. The, the Microsoft suite to the cloud. And a lot of 'em dipped their toe in the water. But by 2017 we knew infrastructure was around the corner. Yeah. And so, uh, we only had two customers on AWS at the time. Um, and we, uh, we, we made the decision to go all in >>Justin. Great to have you on the cube. Thank you. Let's wrap up. Uh, tell me the hottest product that you have. Is it migrations? Is the app modernization? Is it data? What's the hot product and then put a plugin for the company. Awesome. >>So, uh, there's no question. Every customer is looking migrate workloads and try to figure out how to modernize for the future. We have very interesting, sophisticated yet elegant funding solutions to help customers with the cash flow, uh, constraints that come along with those migrations. So any SMB that's thinking about migrating into the cloud, they should be talking innovative solutions. We know how to do it in a way that allows those customer is not to be cash strapped and gives them an opportunity to move forward in a controlled, contained way so they can modernize. So >>Like insurance, basically for them not insurance class in the classic sense, but you help them out on the, on the cash exposure. >>Absolutely. We are known for that and we're known for being creative with those customers and being empathetic to where they are in their journey. >>And that's the cloud upside is all about doubling down on the variable win that's right. Seeing the value and ING down on it. Absolutely not praying for it. Yeah. <laugh> all right, Justin. Thanks for coming on. You really appreciate >>It. Thank you very much for having me. >>Okay. This is the cube coverage here live in San Francisco, California for AWS summit, 2022. I'm John for your host. Thanks for watching. We're back with more great coverage for two days after this short break >>Live on the floor in San Francisco for Aus summit. I'm John for host of the cube here for the next two days, getting all the actual back in person we're at AWS reinvent a few months ago. Now we're back events are coming back and we're happy to be here with the cube. Bring all the action. Also virtual. We have a hybrid cube, check out the cube.net, Silicon angle.com for all the coverage. After the event. We've got a great guest ticking off here. Matthew Park, director of solutions, architecture with innovation solutions. The booth is right here. Matthew, welcome to the cube. >>Thank you very much. I'm glad to be here. >>So we're back in person. You're from Tennessee. We were chatting before you came on camera. Um, it's great to be back through events. It's >>Amazing. This is the first, uh, summit I've been to, to in what two, three >>Years. That's awesome. We'll be at the, uh, a AWS summit in New York as well. A lot of developers and the big story this year is as developers look at cloud going distributed computing, you got on premises, you got public cloud, you got the edge. Essentially the cloud operations is running everything devs sec ops, everyone kind of sees that you got containers, you got Benet, he's got cloud native. So the, the game is pretty much laid out. Mm-hmm <affirmative> and the edge is with the actions you guys are number one, premier partner at SMB for edge. >>That's >>Right. Tell us about what you guys doing at innovative and, uh, what you do. >>That's right. Uh, so I'm the director of solutions architecture. Uh, me and my team are responsible for building out the solutions. The at our around, especially the edge public cloud for us edge is anything outside of an AWS availability zone. Uh, we are deploying that in countries that don't have AWS infrastructure in region. They don't have it. Uh, give >>An example, >>Uh, example would be Panama. We have a customer there that, uh, needs to deploy some financial tech data and compute is legally required to be in Panama, but they love AWS and they want to deploy AWS services in region. Uh, so they've taken E EKS anywhere. We've put storage gateway and, uh, snowball, uh, in region inside the country and they're running or FinTech on top of AWS services inside Panama. >>You know, what's interesting, Matthew is that we've been covering Aw since 2013 with the cube about their events. And we watched the progression and jazzy was, uh, was in charge and became the CEO. Now Adam slaps in charge, but the edge has always been that thing they've been trying to avoid. I don't wanna say trying to avoid, of course, Amazon would listens to the customer. They work backwards from the customer. We all know that. Uh, but the real issue was they were they're bread and butters EC two and S three. And then now they got tons of services and the cloud is obviously successful and seeing that, but the edge brings up a whole nother level. >>It does >>Computing. >>It >>Does. That's not centralized in the public cloud now they got regions. So what is the issue with the edge what's driving? The behavior. Outpost came out as a reaction to competitive threats and also customer momentum around OT, uh, operational technologies. And it merging. We see with the data at the edge, you got five GM having. So it's pretty obvious, but there was a slow transition. What was the driver for the edge? What's the driver now for edge action for AWS >>Data in is the driver for the edge. Data has gravity, right? And it's pulling compute back to where the customer's generating that data and that's happening over and over again. You said it best outpost was a reaction to a competitive situation. Whereas today we have over 15 AWS edge services and those are all reactions to things that customers need inside their data centers on location or in the field like with media companies. >>Outpost is interesting. We always use the riff on the cube, uh, cause it's basically Amazon in a box, pushed in the data center, running native, all this stuff, but now cloud native operations are kind of becoming standard. You're starting to see some standard. Deepak syncs group is doing some amazing work with opensource Raul's team on the AI side, obviously, uh, you got SW who's giving the keynote tomorrow. You got the big AI machine learning big part of that edge. Now you can say, okay, outpost, is it relevant today? In other words, did outpost do its job? Cause EKS anywhere seems to be getting a lot of momentum. You see local zones, the regions are kicking ass for Amazon. This edge piece is evolving. What's your take on EKS anywhere versus say outpost? >>Yeah, I think outpost did its job. It made customers that were looking at outpost really consider, do I wanna invest in this hardware? Do I, do I wanna have, um, this outpost in my datas center, do I want to manage this over the long term? A lot of those customers just transitioned to the public cloud. They went into AWS proper. Some of those customers stayed on prem because they did have use cases that were, uh, not a good fit for outpost. They weren't a good fit. Uh, in the customer's mind for the public AWS cloud inside an availability zone now happening is as AWS is pushing these services out and saying, we're gonna meet you where you are with 5g. We're gonna meet you where you are with wavelength. We're gonna meet you where you are with EKS anywhere. Uh, I think it has really reduced the amount of times that we have conversations about outposts and it's really increased. We can deploy fast. We don't have to spin up outpost hardware can go deploy EKS anywhere in your VMware environment. And it's increasing the speed of adoption >>For sure. Right? So you guys are making a lot of good business decisions around managed cloud service. That's right. Innovative. Does that get the cloud advisory, the classic professional services for the specific edge piece and, and doing that outside of the availability zones and regions for AWS, um, customers in these new areas that you're helping out are they want cloud, like they want to have modernization a modern applications. Obviously they got data machine learning and AI, all part of that. What's the main product or, or, or gap that you're filling for AWS, uh, outside of their availability zones or their regions that you guys are delivering. What's the key is that they don't have a footprint. Is it that it's not big enough for them? What's the real gap. What's why, why are you so successful? >>So what customers want when they look towards the cloud is they want to focus on what's making them money as a business. They wanna focus on their applications. They wanna focus on their customers. So they look towards AWS cloud and a AWS. You take the infrastructure, you take, uh, some of the higher layers and we'll focus on our revenue generating business, but there's a gap there between infrastructure and revenue generating business that innovative slides into, uh, we help manage the AWS environment. Uh, we help build out these things in local data centers for 32 plus year old company. We have traditional on-premises people that know about deploying hardware that know about deploying VMware to host EKS anywhere. But we also have most of our company totally focused on the AWS cloud. So we're that gap in helping deploy these AWS services, manage them over the long term. So our customers can go to just primarily and totally focusing on their revenue generating business. So >>Basically you guys are basically building AWS edges, >>Correct? >>For correct companies, correct? Mainly because the, the needs are there, you got data, you got certain products, whether it's, you know, low latency type requirements, right. And then they still work with the regions, right. It's all tied together, right. Is that how it >>Works? Right. And, and our customers, even the ones in the edge, they also want us to build out the AWS environment inside the availability zone, because we're always gonna have a failback scenario. If we're gonna deploy fin in the Caribbean, we're gonna talk about hurricanes. And we're gonna talk about failing back into the AWS availability zones. So innovative is filling that gap across the board, whether it be inside the AWS cloud or on the AWS edge. >>All right. So I gotta ask you on the, since you're at the edge in these areas, I won't say underserved, but developing areas where now have data and you have applications that are tapping into that, that requirement. It makes total sense. We're seeing that across the board. So it's not like it's a, it's an outlier it's actually growing. Yeah. There's also the crypto angle. You got the blockchain. Are you seeing any traction at the edge with blockchain? Because a lot of people are looking at the web three in these areas like Panama, you mentioned FinTech. And in, in the islands there a lot of, lot of, lot of web three happening. What's your, what your view on the web three world right now, relative >>To we, we have some customers actually deploying crypto, especially, um, especially in the Caribbean. I keep bringing the Caribbean up, but it's, it's top of my mind right now we have customers that are deploying crypto. A lot of, uh, countries are choosing crypto to underlie parts of their central banks. Yeah. Um, so it's, it's up and coming. Uh, I, I have some, you know, personal views that, that crypto is still searching for a use case. Yeah. And, uh, I think it's searching a lot and, and we're there to help customers search for that use case. Uh, but, but crypto, as a, as a, uh, technology, um, lives really well on the AWS edge. Yeah. Uh, and, and we're having more and more people talk to us about that. Yeah. And ask for assistance in the infrastructure, because they're developing new cryptocurrencies every day. Yeah. It's not like they're deploying Ethereum or anything specific. They're actually developing new currencies and, and putting them out there on >>It's interesting. I mean, first of all, we've been doing crypto for many, many years. We have our own little, um, you know, project going on. But if you look talk to all the crypto people that say, look, we do a smart contract, we use the blockchain. It's kind of over a lot of overhead and it's not really their technical already, but it's a cultural shift, but there's underserved use cases around use of money, but they're all using the blockchain just for like smart contracts, for instance, or certain transactions. And they go to Amazon for the database. Yeah. <laugh> they all don't tell anyone we're using a centralized service. Well, what happened to decentralized? >>Yeah. And that's, and that's the conversation performance issue. Yeah. And, and it's a cost issue. Yeah. And it's a development issue. Um, so I think more and more as, as some of these, uh, currencies maybe come up, some of the smart contracts get into, uh, they find their use cases. I think we'll start talking about how does that really live on, on AWS and, and what does it look like to build decentralized applications, but with AWS hardware and services. >>Right. So take me through, uh, a use case of a customer Matthew around the edge. Okay. So I'm a customer, pretend I'm a customer, Hey, you know, I'm, we're in an underserved area. I want to modernize my business. And I got my developers that are totally peaked up on cloud, but we've identified that it's just a lot of overhead latency issues. I need to have a local edge and serve my a, I also want all the benefit of the cloud. So I want the modern, and I wanna migrate to the cloud for all those cloud benefits and the goodness of the cloud. What's the answer. >>Yeah. Uh, big thing is, uh, industrial manufacturing, right? That's, that's one of the best use cases, uh, inside industrial manufacturing, we can pull in many of the AWS edge services we can bring in, uh, private 5g, uh, so that all the, uh, equipment that, that manufacturing plant can be hooked up, they don't have to pay huge overheads to deploy 5g it's, uh, better than wifi for the industrial space. Um, when we take computing down to that industrial area, uh, because we wanna do pre-procesing on the data. Yeah. We want to gather some analytics. We deploy that with a regular commercially available hardware running VMware, and we deploy EKS anywhere on that. Inside of that manufacturing plant, we can do pre-procesing on things coming out of the robotics, depending on what we're manufacturing. Right. And then we can take those refined analytics and for very low cost with maybe a little bit longer latency transmit those back, um, to the AWS availability zone, the, the standard >>For data, data lake, or whatever, >>To the data lake. Yeah. Data lake house, whatever it might be. Um, and we can do additional data science on that once it gets to the AWS cloud. Uh, but a lot of that, uh, just in time business decisions, just time manufacturing decisions can all take place on an AWS service or services inside that manufacturing plant. And that's, that's one of the best use cases that we're >>Seeing. And I think, I mean, we've been seeing this on the queue for many, many years, moving data around is very expensive. Yeah. But also compute going to the data that saves that cost yeah. On the data transfer also on the benefits of the latency. So I have to ask you, by the way, that's standard best practice now for the folks watching don't move the data unless you have to. Um, but those new things are developing. So I wanna ask you what new patterns are you seeing emerging once this new architecture's in place? Love that idea, localize everything right at the edge, manufacturing, industrial, whatever, the use case, retail, whatever it is. Right. But now what does that change in the, in the core cloud? There's a, there's a system element here. Yeah. What's the new pattern. There's >>Actually an organizational element as well, because once you have to start making the decision, do I put this compute at the point of use or do I put this compute in the cloud? Uh, now you start thinking about where business decisions should be taking place. Uh, so not only are you changing your architecture, you're actually changing your organization because you're thinking, you're thinking about a dichotomy you didn't have before. Uh, so now you say, okay, this can take place here. Uh, and maybe, maybe this decision can wait. Right. And then how do I visualize that? By >>The way, it could be a bot tube doing the work for management. Yeah. <laugh> exactly. You got observability going, right. But you gotta change the database architecture on the back. So there's new things developing. You've got more benefit. There >>Are, there are, and we have more and more people that, that want to talk less about databases and want to talk about data lakes because of this. They want to talk more about customers are starting to talk about throwing away data. Uh, you know, for the past maybe decade. Yeah. It's been store everything. And one day we will have a data science team that we hire in our organization to do analytics on this decade of data. And well, >>I mean, that's, that's a great point. We don't have time to drill into, maybe we do another session this, but the one pattern we're seeing come of the past year is that throwing away data's bad. Even data lakes that so-called turn into data swamps, actually, it's not the case. You look at data, brick, snowflake, and other successes out there. And even time series data, which may seem irrelevant efforts over actually matters when people start retrain their machine learning algorithms. Yep. So as data becomes co as we call it in our last showcase, we did a whole whole an event on this. The data's good in real time and in the lake. Yeah. Because the iteration of the data feeds the machine learning training. Things are getting better with the old data. So it's not throw away. It's not just business benefits. Yeah. There's all kinds of new scale. There >>Are. And, and we have, uh, many customers that are running petabyte level. Um, they're, they're essentially data factories on, on, on premises, right? They're, they're creating so much data and they're starting to say, okay, we could analyze this, uh, in the cloud, we could transition it. We could move petabytes of data to AWS cloud, or we can run, uh, computational workloads on premises. We can really do some analytics on this data transition, uh, those high level and sort of raw analytics back to AWS run 'em through machine learning. Um, and we don't have to transition 10, 12 petabytes of data into AWS. >>So I gotta end the segment on a, on a, kind of a, um, fun, I was told to ask you about your personal background on premise architect, Aus cloud, and skydiving instructor. How does that all work together? What tell, what does this mean? >>Yeah. Uh, I, >>You jumped out a plane and got a job. You got a customer to jump >>Out kind of. So I was, you jumped out. I was teaching Scott eing, uh, before I, before I started in the cloud space, this was 13, 14 years ago. I was a, I still am a Scott I instructor. Uh, I was teaching Scott eing and I heard out of the corner of my ear, uh, a guy that owned an MSP that was lamenting about, um, you know, storing data and how his customers are working. And he can't find enough people to operate all these workloads. So I walked over and said, Hey, this is, this is what I went to school for. Like, I'd love to, you know, I was living in a tent in the woods, teaching skydiving. I was like, I'd love to not live in a tent in the woods. So, uh, I started in the first day there, we had a, and, uh, EC two had just come out <laugh> um, and, uh, like, >>This is amazing. >>Yeah. And so we had this discussion, we should start moving customers here. And, uh, and that totally revolutionized that business, um, that, that led to, uh, that that guy actually still owns a skydiving airport. But, um, but through all of that, and through being in on premises, migrated me and myself, my career into the cloud, and now it feels like, uh, almost, almost looking back and saying, now let's take what we learned in the cloud and, and apply those lessons and those services to premises. >>So it's such a great story. You know, I was gonna, you know, you know, the, the, the, the whole, you know, growth mindset pack your own parachute, you know, uh, exactly. You know, the cloud in the early days was pretty much will the shoot open. Yeah. It was pretty much, you had to roll your own cloud at that time. And so, you know, you, you jump on a plane, you gotta make sure that parachute is gonna open. >>And so was Kubernetes by the way, 2015 or so when, uh, when that was coming out, it was, I mean, it was, it was still, and I, maybe it does still feel like that to some people, right. Yeah. But, uh, it was, it was the same kind of feeling that we had in the early days of AWS, the same feeling we have when we >>It's much now with you guys, it's more like a tandem jump. Yeah. You know, but, but it's a lot of, lot of this cutting stuff like jumping out of an airplane. Yeah. You guys, the right equipment, you gotta do the right things. Exactly. >>Right. >>Matthew, thanks for coming on the cube. Really appreciate it. Absolutely great conversation. Thanks for having me. Okay. The cubes here, lot in San Francisco for AWS summit, I'm John for your host of the cube. Uh, we'll be at a summit in New York coming up in the summer as well. Look up for that. Look at this calendar for all the cube, actually@thecube.net. We'll right back with our next segment after this break. >>Okay. Welcome back everyone to San Francisco live coverage here, we're at the cube, a summit 2022. We're back in person. I'm John furry host of the cube. We'll be at the, a us summit in New York city this summer, check us out then. But right now, two days in San Francisco getting all coverage, what's going on in the cloud, we got a cube alumni and friend of the cube, my dos car CEO, investor, a Sierra, and also an investor and a bunch of startups, angel investor. Gonna do great to see you. Thanks for coming on the cube. Good to see you. Good to see you, Pam. Cool. How are you? Good. >>How are you? >>So congratulations on all your investments. Uh, you've made a lot of great successes, uh, over the past couple years, uh, and your company raising, uh, some good cash as Sarah so give us the update. How much cash have you guys raised? What's the status of the company product what's going on? First >>Of all, thank you for having me. We're back to be business with you never while after. Great to see you. Um, so is a company started around four years back. I invested with a few of the investors and now I'm the CEO there. Um, we have raised close to a hundred million there. Uh, the investors are people like nor west Menlo, true ventures, coast, lo ventures, Ram Shera, and all those people, all known guys that Antibe chime Paul Mayard web. So a whole bunch of operating people and, uh, Silicon valley vs are involved. >>And has it gone? >>It's going well. We are doing really well. We are going almost 300% year over year. Uh, for last three years, the space ISR is going after is what I call the applying AI for customer service. It operations, it help desk the same place I used to work at ServiceNow. We are partners with ServiceNow to take, how can we argument for employees and customers, Salesforce, and ServiceNow to take it to the next stage? Well, >>I love having you on the cube, Dave and I, and Dave Valenti as well loves having you on too, because you not only bring the entrepreneurial CEO experience, you're an investor. You're like a, you're like a guest analyst. <laugh>, >>You know, >>You >>Get, the comment is fun to talk to you though. >>You get the commentary, you, your, your finger on the pulse. Um, so I gotta ask you obviously, AI and machine learning, machine learning AI, or you want to phrase it. Isn't every application. Now, AI first, uh, you're seeing a lot of that going on. You're starting to see companies build the modern applications at the top of the stack. So the cloud scale has hit. We're seeing cloud out scale. You predicted that we talked about in the cube many times. Now you have that past layer with a lot more services and cloud native becoming a standard layer. Containerizations growing Docker just raised a hundred million on our $2 billion valuation back from the dead after they pivoted from an enterprise services. So open source developers are booming. Um, where's the action. I mean, is there data control, plane emerging, AI needs data. There's a lot of challenges around this. There's a lot of discussions and a lot of companies being funded observability there's 10 million observability companies. Data is the key. This is what's your angle on this. What's your take. Yeah, >>No, look, I think I'll give you the view that I see, right? I, from my side, obviously data is very clear. So the things that room system of record that you and me talked about, the next layer is called system of intelligence. That's where the AI will play. Like we talk cloud native, it'll be called AI. NA NA is a new buzzword and using the AI for customer service, it operations. You talk about observability. I call it AI ops, applying AOPs for good old it operation management, cloud management. So you'll see the AOPs applied for whole list of, uh, application from observability doing the CMDB, predicting the events insurance. So I see a lot of work clicking for AIOps and AI service desk. What needs to be helped desk with ServiceNow BMC <inaudible> you see a new ALA emerging as a system of intelligence. Uh, the next would be is applying AI with workflow automation. So that's where you'll see a lot of things called customer workflows, employee workflows. So think of what UI path automation, anywhere ServiceNow are doing, that area will be driven with AI workflows. So you'll see AI going >>Off is RPA a company is AI, is RPA a feature of something bigger? Or can someone have a company on RPA UI S one will be at their event this summer? Um, or is it a product company? I mean, I mean, RPA is almost, should be embedded in everything. >>It's a feature. It is very good point. Very, very good thinking. So one is, it's a category for sure. Like, as we thought, it's a category, it's an area where RPA may change the name. I call it much more about automation, workflow automation, but RPA and automation is a category. Um, it's a company also, but that automation should be a, in every area. Yeah. Like we call cloud NA and AI NATO it'll become automation. NA yeah. And that's your thinking. >>It's almost interesting me. I think about the, what you're talking about what's coming to mind is I'm kind having flashbacks to the old software model of middleware. Remember at middleware, it was very easy to understand it was middleware. It sat between two things and then the middle and it was software was action. Now you have all kinds of workflows abstractions everywhere. Right? So multiple databases, it's not a monolithic thing. Right? Right. So as you break that down, is this the new modern middleware? Because what you're talking about is data workflows, but they might be siloed or they integrated. I mean, these are the challenges. This is crazy. What's the, >>So don't about the databases become all polyglot databases. I call this one polyglot automation. So you need automation as a layer, as a category, but you also need to put automation in every area, like, as you were talking about, it should be part of ServiceNow. It should be part of ISRA, like every company, every Salesforce. So that's why you see MuleSoft and Salesforce buying RPA companies. So you'll see all the SaaS companies could cloud companies having an automation as a core. So it's like how you have a database and compute and sales and networking. You'll also will have an automation as a layer <inaudible> inside every stack. >>All right. So I wanna shift gears a little bit and get your perspective on what's going on behind us. You can see, uh, behind us, you got the expo hall. You got, um, we're back to vents, but you got, you know, am Clume Ove, uh, Dynatrace data dog, innovative all the companies out here that we know, we interview them all. They're trying to be suppliers to this growing enterprise market. Right. Okay. But now you also got the entrepreneurial equation. Okay. We're gonna have John Sado on from Deibel later today. He's a former NEA guy and we always talk to Jerry, Jen, we know all the, the VCs. What does the startups look like? What does the state of the, in your mind, cause you, I know you invest the entrepreneurial founder situation. Cloud's bigger. Mm-hmm <affirmative> global, right? Data's part of it. You mentioned data's. Yes. Basically. Data's everything. What's it like for a first an entrepreneur right now who's starting a company. What's the white space. What's the attack plan. How do they get in the market? How do they engineer everything? >>Very good. So I'll give it to, uh, two things that I'm seeing out there. Remember leaders, how Amazon created the startups 15 years back, everybody built on Amazon now, Azure and GCP. The next layer would be is people don't just build on Amazon. They're gonna build it on top of snowflake. Companies are snowflake becomes a data platform, right? People will build on snowflake. Right? So I see my old boss flagman try to build companies on snowflake. So you don't build it just on Amazon. You build it on Amazon and snowflake. Snowflake will become your data store. Snowflake will become your data layer. Right? So I think that's the next level of <inaudible> trying to do that. So if I'm doing observability AI ops, if I'm doing next level of Splunk SIM, I'm gonna build it on snowflake, on Salesforce, on Amazon, on Azure, et cetera. >>It's interesting. You know, Jerry Chan has it put out a thesis of a couple months ago called castles in the cloud where your Mo is what you do in the cloud. Not necessarily in, in the, in the IP. Um, Dave LAN and I had last reinvent, coined the term super cloud, right? He's got a lot of traction and a lot of people throwing, throwing mud at us, but we were, our thesis was, is that what Snowflake's doing? What Goldman S Sachs is doing. You starting to see these clouds on top of clouds. So Amazon's got this huge CapEx advantage, and guys, Charles Fitzgerald out there who we like was kind of shitting on us saying, Hey, you guys terrible, they didn't get it. Like, yeah, I don't think he gets it, but that's a whole, can't wait to debate him publicly on this. <laugh> cause he's cool. Um, but snowflake is on Amazon. Now. They say they're on Azure now. Cause they've got a bigger market and they're public, but ultimately without a AWS snowflake doesn't exist. And, and they're reimagining the data warehouse with the cloud, right? That's the billion dollar opportunity. It >>Is. It is. They both are very tight. So imagine what Frank has done at snowflake and Amazon. So if I'm a startup today, I want to build everything on Amazon where possible whatever is, I cannot build. I'll make the pass layer. Remember the middle layer pass will be snowflake so I can build it on snowflake. I can use them for data layer if I really need to size build it on force.com Salesforce. Yeah. Right. So I think that's where you'll see. So >>Basically the, if you're an entrepreneur, the, the north star in terms of the, the outcome is be a super cloud. >>It is, >>That's the application on another big CapEx ride, the CapEx of AWS or cloud, >>And that reduce your product development, your go to market and you get use the snowflake marketplace to drive your engagement. Yeah. >>Yeah. How are, how is Amazon and the clouds dealing with these big whales, the snowflakes of the world? I mean, I know they got a great relationship, uh, but snowflake now has to run a company they're public. Yeah. So, I mean, I'll say, I think they had Redshift. Amazon has got Redshift. Um, but Snowflake's a big customer in the, they're probably paying AWS, I think big bills too. So >>Joe on very good. Cause it's like how Netflix is and Amazon prime, right. Netflix runs on Amazon, but Amazon has Amazon prime that co-optation will be there. So Amazon will have Redshift, but Amazon is also partnering with, uh, snowflake to have native snowflake data warehouses or data layer. So I think depending on the application use case, you have to use each of the above. I think snowflake is here for a long term. Yeah. Yeah. So if I'm building an application, I want to use snowflake then writing from stats. >>Well, I think that it comes back down to entrepreneurial hustle. Do you have a better product? Right. Product value will ultimately determine it as long as the cloud doesn't, you know, foreclose, your, you that's right with some sort of internal hack. Uh, but I think, I think the general question that I have is that I, I think it's okay to have a super cloud like that because the rising tide is still happening at some point, when does the rising tide stop and do the people shopping up their knives, it gets more competitive or is it just an infinite growth? So >>I think it's growth. You call it cloud scale, you invented the word cloud scale. So I think look, cloud will continually agree, increase. I think there's as long as there more movement from on, uh, OnPrem to the classical data center, I think there's no reason at this point, the rumor, the old lift and shift that's happening in like my business. I see people lift and shifting from the it operations. It helpless, even the customer service service now and, uh, ticket data from BMCs CAS like Microfocus, all those workloads are shifted to the cloud, right? So cloud ticketing system is happening. Cloud system of record is happening. So I think this train has still a long way to go >>Made. I wanna get your thoughts for the folks watching that are, uh, enterprise buyers are practitioners, not suppliers to the more market, feel free to text me or DMing. The next question's really about the buying side, which is if I'm a customer, what's the current, um, appetite for startup products, cuz you know, the big enterprises now and you know, small, medium, large and large enterprise are all buying new companies cuz a startup can go from zero to relevant very quickly. So that means now enterprises are engaging heavily with startups. What's it like what's is there a change in order of magnitude of the relationship between the startup selling to, or growing startup selling to an enterprise? Um, have you seen changes there? I mean I'm seeing some stuff, but why don't get your thoughts on that? What, >>No, it is. If I growing by or 2007 or eight, when I used to talk to you back then and Amazon started very small, right? We are an Amazon summit here. So I think enterprises on the average used to spend nothing with startups. It's almost like 0% or 1% today. Most companies are already spending 20, 30% with startups. Like if I look at a CIO or line of business, it's gone. Yeah. Can it go more? I think it can in the next four, five years. Yeah. Spending on the startups. >>Yeah. And check out, uh, AWS startups.com. That's a site that we built for the startup community for buyers and startups. And I want to get your reaction because I reference the URL cause it's like, there's like a bunch of companies we've been promoting because the solutions that startups have actually are new stuff. Yes. It's bending, it's shifting for security or using data differently or um, building tools and platforms for data engineering. Right. Which is a new persona that's emerging. So you know, a lot of good resources there. Um, and goes back now to the data question. Now, getting back to your, what you're working on now is what's your thoughts around this new, um, data engineering persona, you mentioned AIOps, we've been seeing AIOps IOPS booming and that's creating a new developer paradigm that's right. Which we call coin data as code data as code is like infrastructure is code, but it's for data, right? It's developing with data, right? Retraining machine learnings, going back to the data lake, getting data to make, to do analysis, to make the machine learning better post event or post action. So this, this data engineers like an SRE for data, it's a new, scalable role we're seeing. Do you see the same thing? Do you agree? Um, do you disagree or can you share >>Yourself a lot of first is I see the AIOP solutions in the future should be not looking back. I need to be like we are in San Francisco bay. That means earthquake prediction. Right? I want AOPs to predict when the outages are gonna happen. When there's a performance issue. I don't think most AOPs vendors have not gone there yet. Like I spend a lot of time with data dog, Cisco app Dyna, right? Dynatrace, all this solution. We will go future towards predict to proactive solution with AOPs. But what you bring up a very good point on the data side. I think like we have a Amazon marketplace and Amazon for startup, there should be data exchange where you want to create for AOPs and AI service desk. Customers are give the data, share the data because we thought the data algorithms are useless. I can them, but I gotta train them, modify them, tweak them, make them >>Better, >>Make them better. Yeah. And I think their whole data exchange is the industry has not thought through something you and me talk many times. Yeah. Yeah. I think the whole, that area is very important. >>You've always been on, um, on the Vanguard of data because, uh, it's been really fun. Yeah. >>Going back to big data days back in 2009, you know, >>Look at, look how much data Rick has grown. >>It is. They doubled the >>Key cloud air kinda went private. So good stuff, man. What are you working on right now? Give a, give a, um, plug for what you're working on. You'll still investing. >>I do still invest, but look, I'm a hundred percent on ISRA right now. I'm the CEO there. Yeah. Okay. So right. ISRA is my number one baby right now. So I'm looking at that growing customers and my customers are some of them, you like it's zoom auto desk McAfee, uh, grand to so all the top customers, um, mainly for it help desk customer service. AIOps those are three product lines and going after enterprise and commercial deals. >>And when should someone buy your product? What's what's their need? What category is it? >>I think they look whenever somebody needs to buy the product is if you need AOP solution to predict, keep your lights on predict is one area. If you want to improve employee experience, you are using a slack teams and you want to automate all your workflows. That's another value problem. Third is customer service. You don't want to hire more people to do it. Some of the areas where you want to scale your company, grow your company, eliminate the cost customer service. >>Great stuff, man. Great to see you. Thanks for coming on. Congratulations on the success of your company and your investments. Thanks for coming on the cube. Okay. I'm John fur here at the cube live in San Francisco for day one of two days of coverage of Aish summit 2022. And we're gonna be at Aus summit in San, uh, in New York in the summer. So look for that on this calendar, of course go to eight of us, startups.com. I mentioned that it's decipher all the hot startups and of course the cube.net and Silicon angle.com. Thanks for watching. We'll be back more coverage after this short break. >>Okay. Welcome back everyone. This the cubes coverage here in San Francisco, California, a Davis summit, 2022, the beginning of the event season, as it comes back, little bit smaller footprint, a lot of hybrid events going on, but this is actually a physical event, a summit in new York's coming in the summer. We'll be there too with the cube on the set. We're getting back in the groove psych to be back. We were at reinvent, uh, as well, and we'll see more and more cube, but you're can see a lot of virtual cube outta hybrid cube. We wanna get all those conversations, try to get more interviews, more flow going. But right now I'm excited to have Corey Quinn here on the back on the cube chief cloud economists with bill group. He's the founder, uh, and chief content person always got great angles, fun comedy, authoritative Corey. Great to see you. Thank >>You. Thanks. Coming on. Sure is a lot of words to describe is shit posting, which is how I describe what I tend to do. Most days, >>Shit posting is an art form now. And if you look at mark, Andrew's been doing a lot of shit posting lately. All a billionaires are shit hosting, but they don't know how to do it. Like they're not >>Doing it right? So there's something opportunity there. It's like here's how to be even more obnoxious and incisive. It's honestly the most terrifying scenario for anyone is if I have that kind of budget to throw at my endeavors, it's like, I get excited with a nonsense I can do with a $20 gift card for an AWS credit compared to, oh well, if I could buy a midsize island, do begin doing this from, oh, then we're having fun. >>This shit posting trend. Interesting. I was watching a thread go on about, saw someone didn't get a job because of their shit posting and the employer didn't get it. And then someone on this side I'll hire the guy cuz I get that's highly intelligent shit posting. So for the audience that doesn't know what shit posting is, what is shit posting? >>It's more or less talking about the world of enter prize technology, which even that sentence is hard to finish without falling asleep and toppling out of my chair in front of everyone on the livestream. But it's doing it in such a way that brings it to life that says the quiet part. A lot of the audience is thinking, but generally doesn't say either because they're polite or not a jackass or more prosaically are worried about getting fired for better or worse. I don't don't have that particular constraint, >>Which is why people love you. So let's talk about what you, what you think is, uh, worthy and not worthy in the industry right now, obviously, uh, coupons coming up in Spain, which they're having a physical event, you see the growth of cloud native Amazon's of all the Adams, especially new CEO. Andy's move on to be the chief of all Amazon. Just so I'm the cover of was it time met magazine? Um, he's under a lot of stress. Amazon's changed. Invoice has changed. What's working. What's not, what's rising, what's falling. What's hot. What's not, >>It's easy to sit here and criticize almost anything. These folks do. They're they're effectively in a fishbowl, but I have trouble imagining the logistics. It takes to wind up handling the catering for a relatively downscale event like this one this year, let alone running a 1.7 million employee company having to balance all the competing challenges and pressures and the rest. I, I just can't fathom what it would be like to look at all of AWS. And it's, it's sprawling immense that dominates our entire industry and say, okay, this is a good start, but I, I wanna focus on something with a broader remit. What is that? How do you even get into that position? And you can't win once you're there. All you can do is hold onto the tiger and hope you don't get mold. >>Well, there's a lot of force for good conversations. Seeing a lot of that going on, Amazon's trying to port eight of us is trying to portray themselves as you know, the Pathfinder, you know, you're the pioneer, um, force for good. And I get that and I think that's a good angle as cloud goes mainstream. There's still the question of, we had a guy on just earlier, who was a skydiving instructor and we were joking about the early days of cloud. Like that was like skydiving, build a parachute open, you know, and now same kind of thing. As you move to edge, things are like reliable in some areas, but still new, new fringe, new areas. That's crazy. Well, >>Since the last time we've spoken, uh, Steve Schmidt is now the CISO for all of Amazon and his backfill replacement. The AWS CISO is CJ. Moses who as a hobby races, a as a semi-pro race car driver to my understanding, which either, I don't know what direction to take that in either. This is what he does to relax or ultimately, or ultimately it's. Huh? That, that certainly says something about risk assessment. I'm not entirely sure what, but okay. <laugh> either way, sounds like more exciting. Like I better >>Have a replacement ready <laugh> I, in case something goes wrong on the track, highly >>Available >>CSOs. I gotta say one of the things I do like in the recent trend is that the tech companies are getting into the formula one, which I was never a fan of until I watched that Netflix series. But when you look at the formula one, it's pretty cool. Cause it's got some tech angles, I get the whole data instrumentation thing, but the most coolest thing about formula one is they have these new rigs out. Yeah. Where you can actually race in east sports with other people in pure simulation of the race car. You gotta get the latest and videographic card, but it's basically a tricked out PC with amazing monitors and you have all the equipment of F1 and you're basically simulating racing. >>Oh, it's great too. And I can see the appeal of these tech companies getting into it because these things are basically rocket shifts. When those cars go, like they're sitting there, we can instrument every last part of what is going on inside that vehicle. And then AWS crops up. And we can bill on every one of those dimensions too. And it's like slow down their hasty pudding one step at a time. But I do see the appeal. >>So I gotta ask you about, uh, what's going on in your world. I know you have a lot of great success. We've been following you in the queue for many, many years. Got a great newsletter, check out Corey Quinn's newsletter, uh, screaming in the cloud program. Uh, you're on the cutting edge and you've got a great balance between really being snarky and, and, and really being delivering content. That's exciting, uh, for people, uh, with a little bit of an edge, um, how's that going? Uh, what's the blowback, any blowback late? Has there been uptick? What was, what are some of the things you're hearing from your audience, more Corey, more Corey. And then of course the, the PR team's calling you >>The weird thing about having an audience beyond a certain size is far and away as a landslide. The most common response I get is silence where it's high. I'm emailing an awful lot of people at last week in AWS every week and okay. They must not have heard me it. That is not actually true. People just generally don't respond to email because who responds to email newsletters. That sounds like something, a lunatic might do same story with response to live streams and podcasts. It's like, I'm gonna call into that am radio show and give them a piece of my mind. People generally don't do >>That. We should do that. Actually. I think you're people would call in, oh, >>I, I think >>I guarantee we had that right now. People would call in and say, Corey, what do you think about X? >>Yeah. It not, everyone understands the full context of what I do. And in fact, increasingly few people do and that's fine. I, I keep forgetting that sometimes people do not see what I'm doing in the same light that I do. And that's fine. Blowback has been largely minimal. Honestly, I am surprised about anything by how little I have gotten over the last five years of doing this, but it would be easier to dismiss me if I weren't generally. Right. When, okay, so you launch this new service and it seems pretty crappy to me cuz when I try and build something, it falls over and begs for help. And people might not like hearing that, but it's what customers are finding too. Yeah. I really am the voice of the >>Customer. You know, I always joke with Dave Alane about how John Fort's always at, uh, um, reinvent getting the interview with jazzy now, Andy we're there, you're there. And so we have these rituals at the events. It's all cool. Um, one of the rituals I like about your, um, your content is you like to get on the naming product names. Um, and, and, and, and, and kind of goof on that. Now why I like is because I used to work at ETT Packard where they used to name things as like engineers, HP 1 0, 0 5, or we can't call, we >>Have a new monitor. How are we gonna name it? Throw the wireless keyboard down the stairs again. And then there you go. Yeah. >>It's and the old joke at HP was if they, if they invented SU sushi, they'd say, yeah, we can't call sushi. It's cold, dead fish. That's what it is. And so the joke was cold. Dead fish is a better name than sushi. So you know is fun. So what's the, what are the, how's the Amazon doing in there? Have they changed their naming, uh, strategy, uh, on some of their, their >>Producting. So they're going in different directions. When they named Amazon Aurora, they decided to explore a new theme of Disney princesses as they go down those paths. And some things are more descriptive. Some people are clearly getting bonused on number of words, they can shove into it. Like the better a service is the longer it's name. Like AWS systems manager, session manager is a great one. I love the service ridiculous name. They have a systems manager, parameter store, which is great. They have secrets manager, which does the same thing. It's two words less, but that one costs money in a way that systems manage your parameter store does not. It's fun. >>What's your, what's your favorite combination of acronyms >>Combination >>Of gots. You got EMR, you got EC two, you got S3 SQS. Well, RedShift's not an acronym you >>Gets is one of my personal favorites because it's either elastic block store or elastic bean stock, depending entirely on the context of the conversation, they >>Shook up bean stock or is that still around? Oh, >>They never turn anything off. They're like the anti Google, Google turns things off while they're still building it. Whereas Amazon is like, well, we built this thing in 2005 and everyone hates it, but while we certainly can't change it, now it has three customers on it. John three <laugh>. Okay. Simple BV still haunts our dreams. >>I, I actually got an email on, I saw one of my, uh, servers, all these C twos were being deprecated and I got an email I'm I couldn't figure out. Why can you just like roll it over? Why, why are you telling me? Just like, give me something else. All right. Okay. So let me talk about, uh, the other things I want to ask you, is that like, okay. So as Amazon better in some areas where do they need more work in your opinion? Because obviously they're all interested in new stuff and they tend to like put it out there for their end to end customers. But then they've got ecosystem partners who actually have the same product. Yes. And, and this has been well documented. So it's, it's not controversial. It's just that Amazon's got a database Snowflake's got out database service. So Redshift, snowflake data breach is out there. So you got this co-op petition. Yes. How's that going? And what do you hearing about the reaction to any of that stuff? >>Depends on who you ask. They love to basically trot out a bunch of their partners who will say nice things about them. And it very much has heirs of, let's be honest, a hostage video, but okay. Cuz these companies do partner with, and they cannot afford to rock the boat too far. I'm not partnered with anyone. I can say what I want. And they're basically restricted to taking away my birthday at worse so I can live with that. >>All right. So I gotta ask about multicloud. Cause obviously the other cloud shows are coming up. Amazon hated that word multicloud. Um, a lot of people though saying, you know, it's not a real good marketing word. Like multicloud sounds like, you know, root canal. Mm-hmm <affirmative> right. So is there a better description for multicloud? >>Multiple single >>Cloudant loves that term. Yeah. >>You know, you're building in multiple single points of failure, do it for the right reasons or don't do it as a default. I believe not doing it is probably the right answer. However, and if I were, if I were Amazon, I wouldn't want to talk about my multi-cloud either as the industry leader, let's talk about other clouds, bad direction to go in from a market cap perspective. It doesn't end well for you, but regardless of what they want to talk about, or don't want to talk about what they say, what they don't say, I tune all of it out. And I look at what customers are doing and multi-cloud exists in a variety of forms. Some brilliant, some brain dead. It depends a lot on, but my general response is when someone gets on stage from a company and tells me to do a thing that directly benefits their company. I am skeptical at best. Yeah. When customers get on stage and say, this is what we're doing because it solves problems. That's when I shut up and listen. >>Yeah, course. Awesome. Corey, I gotta ask you a question cause I know you we've been, you know, fellow journeyman and the, and the cloud journey going to all the events and then the pandemic hit. We now in the third year, who knows what it's gonna gonna end. Certainly events are gonna look different. They're gonna be either changing footprint with the virtual piece, new group formations. Community's gonna emerge. You've got a pretty big community growing and it's growing like crazy. What's the weirdest or coolest thing or just big changes you've seen with the pandemic, uh, from your perspective, cuz you've been in the you're in the middle of the whitewater rafting. You've seen the events you circle offline. You saw the online piece, come in, you're commentating, you're calling balls and strikes in the industry. You got a great team developing over there. Duck build group. What's the big aha moment that you saw with the pandemic. Weird, funny, serious, real in the industry and with customers what's >>Accessibility. Reinvent is a great example. When in the before times it's open to anyone who wants to attend, who can pony up two grand and a week in Las Vegas and get to Las Vegas from wherever they happen to be by moving virtually suddenly it, it embraces the reality that talent is evenly. Distributed. Opportunity is not. And that means that suddenly these things are accessible to a wide swath of audience and potential customer base and the rest that hadn't been invited to the table previously, it's imperative that we not lose that. It's nice to go out and talk to people and have people come up and try and smell my hair from time to time, I smelled delightful. Let me assure you. But it was, but it's also nice to be. >>I have a product for you if you want, you know? Oh, >>Oh excellent. I look forward to it. What is it? Pudding? Why not? <laugh> >>What else have you seen? So when accessibility for talent. Yes. Which by the way is totally home run. What weird things have happened that you've seen? Um, that's >>Uh, it's, it's weird, but it's good that an awful lot of people giving presentation have learned to tighten their message and get to the damn point because most people are not gonna get up from a front row seat in a conference hall, midway through your Aing talk and go somewhere else. But they will change a browser tab and you won't get them back. You've gotta be on point. You've gotta be compelling if it's going to be a virtual discussion. Yeah. >>And you turn off your iMessage too. >>Oh yes. It's always fun in the, in the meetings when you're ho to someone and their colleague is messaging them about, should we tell 'em about this? And I'm sitting there reading it and it's >>This guy is really weird. Like, >>Yes I am and I bring it into the conversation and then everyone's uncomfortable. It goes, wow. Why >>Not? I love when my wife yells at me over I message. When I'm on a business call, like, do you wanna take that about no, I'm good. >>No, no. It's better off. I don't the only entire sure. It's >>Fine. My kids text. Yeah, it's fine. Again, that's another weird thing. And, and then group behavior is weird. Now people are looking at, um, communities differently. Yes. Very much so, because if you're fatigued on content, people are looking for the personal aspect. You're starting to see much more of like yeah. Another virtual event. They gotta get better. One and two who's there. >>Yeah. >>The person >>That's a big part of it too is the human stories are what are being more and more interesting. Don't get up here and tell me about your product and how brilliant you are and how you built it. That's great. If I'm you, or if I wanna work with you or I want to compete with you or I want to put on my engineering hat and build it myself. Cause why would I buy anything? That's more than $8. But instead, tell me about the problem. Tell me about the painful spot that you specialize in. Yeah. Tell me a story there. >>I, I think >>That gets a glimpse in a hook and makes >>More, more, I think you nailed it. Scaling storytelling. Yes. And access to better people because they don't have to be there in person. I just did a thing. I never, we never would've done the queue. We did. Uh, Amazon stepped up in sponsors. Thank you, Amazon for sponsoring international women's day, we did 30 interviews, APAC. We did five regions and I interviewed this, these women in Asia, Pacific eight, PJ, they call for in this world. And they're amazing. I never would've done those interviews cuz I never, would've seen 'em at an event. I never would've been in pan or Singapore, uh, to access them. And now they're in the index, they're in the network. They're collaborating on LinkedIn. So a threads are developing around connections that I've never seen before. Yes. Around the content. >>Absolutely >>Content value plus and >>Effecting. And that is the next big revelation of this industry is going to realize you have different companies. And, and I Amazon's case different service teams all competing with each other, but you have the container group and you have the database group and you have the message cuing group. But customers don't really want to build things from spare parts. They want a solution to a problem. I want to build an app that does Twitter for pets or whatever it is I'm trying to do. I don't wanna basically have to pick and choose and fill my shopping cart with all these different things. I want something that's gonna basically give me what I'm trying to get as close to turnkey as possible. Moving up the stack. That is the future. And just how it gets here is gonna be >>Well we're here at Corey Quinn, the master of the master of content here in the a ecosystem. Of course we we've been following up from the beginning. His great guy, check out his blog, his site, his newsletter screaming podcast. Corey, final question for, uh, what are you here doing? What's on your agenda this week in San Francisco and give a plug for the duck build group. What are you guys doing? I know you're hiring some people what's on the table for the company. What's your focus this week and put a plug in for the group. >>I'm here as a customer and basically getting outta my cage cuz I do live here. It's nice to actually get out and talk to folks who are doing interesting things at the duck bill group. We solved one problem. We fixed the horrifying AWS bill, both from engineering and architecture, advising as well as negotiating AWS contracts because it turns out those things are big and complicated. And of course my side media projects last week in aws.com, we are, it it's more or less a content operation where I in my continual and ongoing love affair with the sound of my own voice. >><laugh> and you're good. It's good content it's on, on point fun, Starky and relevant. So thanks for coming to the cube and sharing with us. Appreciate it. No >>Thank you button. >>You. Okay. This the cube covers here in San Francisco, California, the cube is back going to events. These are the summits, Amazon web services summits. They happen all over the world. We'll be in New York and obviously we're here in San Francisco this week. I'm John fur. Keep, keep it right here. We'll be back with more coverage after this short break. Okay. Welcome back everyone. This's the cubes covers here in San Francisco, California, we're live on the show floor of AWS summit, 2022. I'm John for host of the cube and remember AWS summit in New York city coming up this summer, we'll be there as well. And of course reinvent the end of the year for all the cube coverage on cloud computing and AWS two great guests here from the APN global APN Sege chef Jenko and Jeff Grimes partner lead Jeff and Sege is doing partnerships global APN >>AWS global startup program. Yeah. >>Okay. Say that again. >>AWS. We'll start >>Program. That's the official name. >>I love >>It too long, too long for me. Thanks for coming on. Yeah, >>Of course. >>Appreciate it. Tell us about what's going on with you guys. What's the, how was you guys organized? You guys we're obviously we're in San Francisco bay area, Silicon valley, zillions of startups here, New York. It's got another one we're gonna be at tons of startups. A lot of 'em getting funded, big growth and cloud big growth and data secure hot in all sectors. >>Absolutely. >>So maybe, maybe we could just start with the global startup program. Um, it's essentially a white glove service that we provide to startups that are built on AWS. And the intention there is to help identify use cases that are being built on top of AWS. And for these startups, we want to pro vibe white glove support in co building products together. Right. Um, co-marketing and co-selling essentially, um, you know, the use cases that our customers need solved, um, that either they don't want to build themselves or are perhaps more innovative. Um, so the, a AWS global startup program provides white glove support. Dedicat at headcount for each one of those pillars. Um, and within our program, we've also provided incentives, programs go to market activities like the AWS startup showcase that we've built for these startups. >>Yeah. By the way, AWS startup, AWS startups.com is the URL, check it out. Okay. So partnerships are key. Jeff, what's your role? >>Yeah. So I'm responsible for leading the overall effort for the AWS global startup program. Um, so I've got a team of partner managers that are located throughout the us, uh, managing a few hundred startup ISVs right now. <laugh> >>Yeah, you got a >>Lot. We've got a lot. >>There's a lot. I gotta, I gotta ask a tough question. Okay. I'm I'm a startup founder. I got a team. I just got my series a we're grown. I'm trying to hire people. I'm super busy. What's in it for me. Yeah. What do you guys bring to the table? I love the white glove service, but translate that what's in it for what do I get out of it? What's >>A story. Good question. I focus, I think. Yeah, because we get, we get to see a lot of partners building their businesses on AWS. So, you know, from our perspective, helping these partners focus on what, what do we truly need to build by working backwards from customer feedback, right? How do we effectively go to market? Because we've seen startups do various things, um, through trial and error, um, and also just messaging, right? Because oftentimes partners or rather startups, um, try to boil the ocean with many different use cases. So we really help them, um, sort of laser focus on what are you really good at and how can we bring that to the customer as quickly as possible? >>Yeah. I mean, it's truly about helping that founder accelerate the growth of their company, right. And there's a lot that you can do with AWS, but focus is truly the key word there because they're gonna be able to find their little piece of real estate and absolutely deliver incredible outcomes for our customers. And then they can start their growth curve there. >>What are some of the coolest things you've seen with the APN that you can share publicly? I know you got a lot going on there, a lot of confidentiality. Um, but you know, we're here a lot of great partners on the floor here. I'm glad we're back at events. Uh, a lot of stuff going on digitally with virtual stuff and, and hybrid. What are some of the cool things you guys have seen in the APN that you can point to? >>Yeah, absolutely. I mean, I can point to few, you can take them. So, um, I think what's been fun over the years for me personally, I came from a startup brand sales at an early stage startup and, and I went through the whole thing. So I have a deep appreciation for what these guys are going through. And what's been interesting to see for me is taking some of these early stage guys, watching them progress, go public, get acquired and see that big day mm-hmm <affirmative>, uh, and being able to point to very specific items that we help them to get to that point. Uh, and it's just a really fun journey to watch. >>Yeah. I, and part of the reason why I really, um, love working at the AWS, uh, global startup program is working with passionate founders. Um, I just met with a founder today that it's gonna, he's gonna build a very big business one day, um, and watching them grow through these stages and supporting that growth. Um, I like to think of our program as a catalyst for enterprise is sort of scale. Yeah. Um, and through that we provide visibility, credibility and growth opportunities. >>Yeah. A lot, a lot of partners too. What I found talking to staff founders is when they have that milestone, they work so hard for it. Whether it's a B round C round Republic or get bought. Yeah. Um, then they take a deep breath and they look back at wow, what a journey it's been. So it's kind of emotional for sure. But still it's a grind. Right? You gotta, I mean, when you get funding, it's still day one. You don't stop. It's no celebrate, you got a big round or valuation. You still gotta execute >>And look it's hypercompetitive and it's brutally difficult. And our job is to try to make that a little less difficult and navigate those waters. Right. Where ever everyone's going after similar things. >>Yeah. And I think as a group element too, I observe that startups that I, I meet through the APN has been interesting because they feel part of AWS. Yeah, totally. As a group of community, as a vibe there. Um, I know they're hustling, they're trying to make things happen. But at the same time, Amazon throws a huge halo effect. I mean, that's a huge factor. I mean, you guys are the number one cloud in the business, the growth in every sector is booming. Yeah. And if you're a startup, you don't have that luxury yet. And look at companies like snowflake that built on top of AWS. I mean, people are winning by building on AWS. >>Yeah. And our, our, our program really validates their technology first. So we have, what's all the foundation's technical review that we put all of our startups through before we go to market. So that when enterprise customers are looking at startup technology, they know that it's already been vetted. And, um, to take that a step further and help these partners differentiate, we use programs like the competency programs, the DevOps competencies, the security competency, which continues to help, um, provide sort of a platform for these startups, help them differentiate. And also there's go to market benefits that are associated with that. >>Okay. So let me ask the, the question that's probably on everyone's mind, who's watching, certainly I asked this a lot. There's a lot of companies startups out there who makes the cut, is there a criteria cut? It's not like it's sports team or anything, but like sure. Like there's activate program, which is like, there's hundreds of thousands of startups out there. Not everyone is at the APN. Right? Correct. So ISVs again, that's a whole nother, that's a more mature partner that might have, you know, huge market cap or growth. How, how do you guys focus? How do you guys focus? I mean, you got a good question, you know, thousand flowers blooming all the time. Is there a new way you guys are looking at it? I know there's been some talk about restructure or, or new focus. What's the focus. >>Yeah. It's definitely not an easy task by any means. Um, but you know, I recently took over this role and we're really trying to establish focus areas, right. So obviously a lot of the ISVs that we look after are infrastructure ISVs. That's what we do. Uh, and so we have very specific pods that look after different type of partners. So we've got a security pod, we've got a DevOps pod, we've got core infrastructure, et cetera. And really, we're trying to find these ISVs that can solve, uh, really interesting AWS customer. >>You guys have a deliberate, uh, focus on these pillars. So what infrastructure, >>Security, DevOps, and data and analytics, and then line of business >>Line, business line business, like web >>Marketing, business apps, >>Owner type thing. Exactly. >>Yeah, exactly. >>So solutions there. Yeah. More solutions and the other ones are like hardcore. So infrastructure as well, like storage back up ransomware kind of stuff, or, >>Uh, storage, networking. >>Okay. Yeah. The classic >>Database, et cetera. Right. >>And so there's teams on each pillar. >>Yep. So I think what's, what's fascinating for the startups that we cover is that they've got, they truly have support from a build market sell perspective, right. So you've got someone who's technical to really help them get the technology, figured out someone to help them get the marketing message dialed and spread, and then someone to actually do the co-sell, uh, day to day activities to help them get in front of customers. >>Probably the number one request that we always ask for Amazon is can wish that sock report, oh, download it on the console, which we use all the time. <laugh> exactly. But security's a big deal. I mean, you know, ask the res are evolving, that role of DevOps is taking on dev SecOps. Um, I, I can see a lot of customers having that need for a relationship to move things faster. Do you guys provide like escalation or is that a part of a service or that not part of, uh, uh, >>Yeah, >>So the partner development manager can be an escalation for absolutely. Think of that. 'em as an extension of your business inside of AWS. >>Great. And you guys, how is that partner managers, uh, measure >>On those three pillars? Right. Got it. Are we billing, building valuable use cases? So product development go to market, so go to market activities, think blog, posts, webinars, case studies, so on and so forth. And then co-sell not only are we helping these partners win their current opportunities that they are sourcing, but can we also help them source net new deals? Yeah. Right. That's very, >>I mean, top asked from the partners is get me in front of customers. Right. Um, not an easy task, but that's a huge goal of ours to help them grow their top line. >>Right. Yeah. In fact, we had some interviews here on the cube earlier talking about that dynamic of how enterprise customers are buying. And it's interesting, a lot more POCs. I have one partner here that you guys work with, um, on observability, they got a huge POC with capital one mm-hmm <affirmative> and the enterprises are engaging the star ups and bringing them in. So the combination of open source software enterprises are leaning into that hard and bringing young growing startups in mm-hmm <affirmative>. Yep. So I could see that as a huge service that you guys can bring people in. >>Right. And they're bringing massively differentiated technology to the table. The challenge is they just might not have the brand recognition. The, at the big guys have mm-hmm <affirmative>. And so that's, our job is how do you get that great tech in front of the right situations? >>Okay. So my next question is about the show here, and then we'll talk globally. So here in San Francisco sure. You know, Silicon valley bay area, San Francisco bay area, a lot of startups, a lot of VCs, a lot of action. Mm-hmm <affirmative> so probably a big market for you guys. Yeah. So what's exciting here in SF. And then outside of SF, you guys have a global pro, have you see any trends that are geography based or is it sure areas more mature? There's certain regions that are better. I mean, I just interviewed a company here. That's doing, uh, a AWS edge really well in these cases. It's interesting that these, the partners are filling a lot of holes and gaps in the opportunities with a AWS. So what's exciting here. And then what's the global perspective. >>Yeah, totally. So obviously see a ton of partners from the bay area that we support. Um, but we're seeing a lot of really interesting technology come out of AMEA specifically. Yeah. Uh, and making a lot of noise here in the United States, which is great. Um, and so, you know, we definitely have that global presence and, and starting to see super differentiated technology come out of those regions. >>Yeah. Especially Tel Aviv. Yeah. >>Amy and real quick before you get into surge. It's interesting. The VC market in, in Europe is hot. They've got a lot of unicorns coming in. We've seen a lot of companies coming in. They're kind of rattling their own, you know, cage right now. Hey, look at us. Let's see if they crash, you know, but we don't see that happening. I mean, people have been predicting a crash now in, in the startup ecosystem for least a year. It's not crashing. In fact, funding's up. >>Yeah. The pandemic was hard on a lot of startups for sure. Yeah. Um, but what we've seen is many of these startups, they, as quickly as they can grow, they can also pivot as, as, as well. Um, and so I've actually seen many of our startups grow through the demo because their use cases are helping customers either save money, become more operationally efficient and provide value to leadership teams that need more visibility into their infrastructure during a pandemic. >>It's an interesting point. I talked to Andy jazzy and Adam Celski both say the same thing during the pandemic. Necessity's the mother of all invention. Yep. And startups can move fast. So with that, you guys are there to assist if I'm a startup and I gotta pivot cuz remember iterate and pivot, iterate and pivot. So you get your economics, that's the playbook of the ventures and the models. >>Exactly. How >>Do you guys help me do that? Give me an example of what me through. Pretend me, I'm a start up. Hey, I'm on the cloud. Oh my God. Pandemic. They need video conferencing. Hey cube. Yeah. What do I need? Search? What, what do >>I do? That's a good question. First thing is just listen. Yeah. I think what we have to do is a really good job of listening to the partner. Um, what are their needs? What is their problem statement? Where do they want to go at the end of the day? Um, and oftentimes because we've worked with, so how many successful startups that have come out of our program, we have, um, either through intuition or a playbook determined what is gonna be the best path forward and how do we get these partners to stop focusing on things that will eventually, um, just be a waste of time. Yeah. And, or not provide, or, you know, bring any fruit to the table, which, you know, essentially revenue. >>Well, we love startups here in the cube because one, um, they have good stories, they're oil and cutting edge, always pushing the envelope and they're kind of disrupting someone else. Yeah. And so they, they have an opinion. They don't mind sharing on camera. So love talking to startups. We love working with you guys on our startups. Showcases startups.com. Check out AWS startups.com and she got the showcase. So is, uh, final word. I'll give you guys the last word. What's the bottom line bumper sticker for AP globe. The global APN program summarize the opportunity for startups, what you guys bring to the table and we'll close it out. Totally. We'll start >>With you. Yeah. I think the AWS global startup programs here to help companies truly accelerate their business full stop. Right. And that's what we're here for. Love it. >>It's a good way to, it's a good way to put it. Dato yeah. >>All right. Thanks for coming out. Thanks John. Great to see you love working with you guys. Hey, startups need help. And the growing and huge market opportunities, the shift cloud scale data engineering, security infrastructure, all the markets are exploding in growth because of the digital transformation of realities here, open source and cloud. I'll making it happen here in the cube in San Francisco, California. I'm John furrier, your host. Thanks for >>Watching Cisco, John. >>Hello and welcome back to the Cube's live coverage here in San Francisco, California for AWS summit, 2022. I'm John for host of the cube. Uh, two days of coverage, AWS summit, 2022 in New York city coming up this summer will be there as well. Events are back. The cube is back of course, with the cube virtual cube hybrid, the cube.net. Check it out a lot of content this year more than ever a lot more cloud data cloud native, modern applic is all happening. Got a great guest here. Jeremy Burton, Cub alumni, uh, CEO of observe Inc in the middle of all the cloud scale, big data observability, Jeremy. Great to see you. Thanks. >>Coming on. Always great to come and talk to you on the queue, man. It's been been a few years, so, >>Um, well you, you got your hands. You're in the trenches with great startup, uh, good funding, great board, great people involved in the observability Smith hot area, but also you've been a senior executive president of Dell EMC. Um, 11 years ago you had a vision and you actually had an event called cloud meets big data. Um, yeah. And it's here, you predicted it 11 years ago. Um, look around it's cloud meets big data. >>Yeah. I mean the, the cloud thing I think, you know, was, was probably already a thing, but the big data thing I do claim credit for, for sort of catching that bus early, um, you know, we, we were on the, the, the bus early and, and I think it was only inevitable. Like, you know, if you could bring the economics and the compute of cloud to big data, you, you could find out things you could never possibly imagine. >>So you're close to a lot of companies that we've been covering deeply snowflake, obviously you involved, uh, at the board level, the other found, you know, the people there, uh, cloud, you know, Amazon, you know, what's going on here? Yeah. You're doing a startup as the CEO at the helm, uh, chief of observ, Inc, which is an observability, which is to me in the center of this confluence of data engineering, large scale integrations, um, data as code integrating into applications. I mean, it's a whole nother world developing, like you see with snowflake, it means snowflakes is super cloud as we call it. So a whole nother wave is here. What's your, what's this wave we're on what's how would you describe the wave? >>Well, a couple of things, I mean, people are, I think right in more software than, than ever before are why? Because they've realized that if, if you don't take your business online and offer a service, then you become largely irrelevant. And so you you've got a whole set of new applications. I think, I think more applications now than any point. Um, not, not just ever, but the mid nineties, I always looked at as the golden age of application development. Now, back then people were building for windows. Well, well now they're building for things like AWS is now the platform. Um, so you've got all of that going on. And then at the same time, the, the side effect of these applications is they generate data and lots of data. And the, you know, there's sort of the transactions, you know, what you bought today are something like that. But then there's what we do, which is all the telemetry, all the exhaust fumes. And I think people really are realizing that their differentiation is not so much their application. It's their understanding of the data. Can, can I understand who my best customers are, what I sell today. If people came to my website and didn't buy, then why not? Where did they drop off all of that? They wanna analyze. And, and the answers are all in the data. The question is, can you understand it >>In our last startup showcase, we featured data as code one of the insights that we got out of that, and I wanna get your opinion on our reaction to is, is that data used to be put into a data lake and turns into a data swamp or throw into the data warehouse. And then we'll do some queries, maybe a report once in a while. And so data, once it was done, unless it was real time, even real time was not good anymore after real time. That was the old way. Now you're seeing more and more, uh, effort to say, let's go look at the data, cuz now machine learning is getting better. Not just train once mm-hmm <affirmative> they're iterating. Yeah. This notion of iterating and then pivoting, iterating and pivoting. Yeah, that's a Silicon valley story. That's like how startups work, but now you're seeing data being treated the same way. So now you have another, this data concept that's now yeah. Part of a new way to create more value for the apps. So this whole, this whole new cycle of >>Yeah. >>Data being reused and repurposed and figured out and yeah, >>Yeah. I'm a big fan of, um, years ago. Uh, uh, just an amazing guy, Andy McAfee at the MIT C cell labs I spent time with and he, he had this line, which still sticks to me this day, which is look I'm I'm. He said I'm part of a body, which believes that everything is a matter of data. Like if you have enough data, you can answer any question. And, and this is going back 10 years when he was saying these kind of things and, and certainly, you know, research is on the forefront. But I think, you know, starting to see that mindset of the, the sort of MIT research be mainstream, you know, in enterprises, they they're realizing that. Yeah, it is about the data. You know, if I can better understand my data better than my competitor, then I've got an advantage. And so the question is is, is how, what, what technologies and what skills do I need in my organization to, to allow me to do that. >>So let's talk about observing you the CEO of, okay. Given you've seen the ways before you're in the front lines of observability, which again is in the center of all this action what's going on with the company. Give a quick minute to explain, observe for the folks who don't know what you guys do. What's the company doing? What's the funding status, what's the product status and what's the customer status. Yeah. >>So, um, we realized, you know, a handful of years ago, let's say five years ago that, um, look, the way people are building applications is different. They they're way more functional. They change every day. Uh, but in some respects they're a lot more complicated. They're distributed. They, you know, microservices architectures and when something goes wrong, um, the old way of troubleshooting and solving problems was not gonna fly because you had SA so much change going into production on a daily basis. It was hard to tell like where the problem was. And so we thought, okay, it's about time. Somebody looks at the exhaust fumes from this application and all the telemetry data and helps people troubleshoot and make sense of the problems that they're seeing. So, I mean, that's observability, it's actually a term that goes back to the 1960s. It was a guy called, uh, Rudolph like, like everything in tech, you know, it's, it's a reinvention of something from years gone by. >>Um, there's a guy called, um, Rudy Coleman in 1960s coiner term and, and, and the term was being able to determine the state of a system by looking at its external outputs. And so we've been going on this for, uh, the best part of four years now. Um, it took us three years just to build the product. I think, I think what people don't appreciate these days often is the barrier to entry in a lot of these markets is quite high. You, you need a lot of functionality to have something that's credible with a customer. Um, so yeah, this last year we, we, we did our first year selling, uh, we've got about 40 customers now. Um, we just we've got great investors for the hill ventures. Uh, I mean, Mike SP who was, you know, the, the guy who was the, really, the first guy in it snowflake and the, the initial investor were fortunate enough to, to have Mike and our board. And, um, you know, part of the observed story is closely knit with snowflake all of that time with your data, you know, we, we store in there. >>So I want to get, uh, yeah. Pivot to that. Mike SP snowflake, Jeremy Burton, the cube kind of, kind of same thinking this idea of a super cloud or what snowflake became. Yeah. Snowflake is massively successful on top of AWS. Mm-hmm <affirmative> and now you're seeing startups and companies build on top of snowflake. Yeah. So that's become an entrepreneurial story that we think that to go big in the cloud, you can have a cloud on a cloud, uh, like as Jerry, Jerry Chan and Greylock calls it, castles in the cloud where there are moats in the cloud. So you're close to it. I know you, you're doing some stuff with snowflake. So as a startup, what's your view on building on top of say a snowflake or an AWS, because again, you gotta go where the data is. You need all the data. >>Yeah. So >>What's your take on that? I mean, >>Having enough gray hair now, um, you know, again, in tech, I think if you wanna predict the future, look at the past. And, uh, you know, 20 years ago, 25 years ago, I was at a, a smaller company called Oracle and an Oracle was the database company. And, uh, their, their ambition was to manage all of the world's transactional data. And they built on a platform or a couple of platforms, one, one windows, and the other main one was Solaris. And so at that time, the operating system was the platform. And, and then that was the, you know, ecosystem that you would compete on top of. And then there were companies like SAP that built applications on top of Oracle. So then wind the clock forward 25 years gray hairs. <laugh> the platform, isn't the operating system anymore. The platform is AWS, you know, Google cloud. I gotta probably look around if I say that in. Yeah, >>It's okay. Columbia, but hyperscale. Yeah. CapX built out >>That is the new platform. And then snowflake comes along. Well, their aspiration is to manage all of the, not just human generated data, but machine generated data in the world of cloud. And I think they they've done an amazing job are doing for the, I'd say, say the, the big data world, what Oracle did for the relational data world, you know, way back 25 years ago. And then there are folks like us come along and, and of course my ambition would be, look, if, if we can be as successful as an SAP building on top of snowflake, uh, as, as they were on top of Oracle, then, then we'd probably be quite happy, >>Happy. So you're building on top of snowflake, >>We're building on top of snowflake a hundred percent. And, um, you know, I've had folks say to me, well, aren't you worried about that? Isn't that a risk? It's like, well, that that's a risk. You're >>Still on the board. >>Yeah. I'm still on the board. Yeah. That's a risk I'm prepared to take. I am more on snowing. >>It sounds well, you're in a good spot. Stay on the board, then you'll know what's going on. Okay. No, yeah. Serious one. But the, this is a real dynamic. It is. It's not a one off its >>Well, and I do believe as well that the platform that you see now with AWS, if you look at the revenues of AWS is in order of magnitude, more than Microsoft was 25 years ago with windows mm-hmm <affirmative>. And so I've believe the opportunity for folks like snowflake and, and folks like observe it. It's an order of magnitude more than it was for the Oracle and the SAPs of the old world. >>Yeah. And I think this is really, I think this is something that this next generation of entrepreneurship is the go big scenario is you gotta be on a platform. Yeah. >>It's quite easy >>Or be the platform, but it's hard. There's only like how seats were at that table left >>Well value migrates up over time. So, you know, when the cloud thing got going, there were probably 10, 20, 30, you know, rack space and there's 1,000,001 infrastructure, a service platform as a service. My, my old, uh, um, employee EMC, we had pivotal, you know, pivotal was a platform as a service. Don't hear so much about it these days, but initially there's a lot of players and then it consolidates. And then to, to like extract, uh, a real business, you gotta move up, you gotta add value, you gotta build databases, then you gotta build applications. So >>It's interesting. Moving from the data center of the cloud was a dream for starters within if the provision, the CapEx. Yeah. Now the CapEx is in the cloud. Then you build on, on top of that, you got snowflake. Now you got on top of that. >>The assumption is almost that compute and storage is free. I know it's not quite free. Yeah. It's almost free, but you can, you know, as an application vendor, you think, well, what can I do if I assume compute and storage is free, that's the mindset you've gotta get >>Into. And I think the platform enablement to value. So if I'm an entrepreneur, I'm gonna get a series us multiple of value in what I'm paying. Yeah. Most people don't even blanket their Avis pills unless they're like massively huge. Yeah. Then it's a repatriation question or whatever discount question, but for most startups or any growing company, the Amazon bill should be a small factor. >>Yeah. I mean, a lot of people, um, ask me, uh, like, look you build in on snowflake. Um, you, you know, you, you, you're gonna be, you're gonna be paying their money. How, how, how, how does that work with your business model? If you're paying their money, you know, do, do you have a viable business? And it's like, well, okay. I, we could build a database as well and observe, but then I've got half the development team working on something that will never be as good as snowflake. And so we made the call early on that. No, no, we, we want a eight above the database. Yeah. Right. Snowflake are doing a great job of innovating on the database and, and the same is true of something like Amazon, like, like snowflake could have built their own cloud and their own platform, but they didn't. >>Yeah. And what's interesting is that Dave <inaudible> and I have been pointing this out and he's obviously a more on snowflake. I've been looking at data bricks, um, and the same dynamics happening, the proof is the ecosystem. Yeah. I mean, if you look at Snowflake's ecosystem right now and data bricks it's exploding. Right. I mean, the shows are selling out the floor. Space's book. That's the old days at VMware. Yeah. The old days at AWS. >>Well, and for snowflake and, and any platform from VI, it's a beautiful thing because, you know, we build on snowflake and we pay them money. They don't have to sell to us. Right. And we do a lot of the support. And so the, the economics work out really, really well. If you're a platform provider and you've got a lot of >>Ecosystems. Yeah. And then also you get, you get a, um, a trajectory of, uh, economies of scale with the institutional knowledge of snowflake integrations, right. New product, you're scaling a step function with them. >>Yeah. I mean, we manage 10 petabytes of data right now. Right. When I, when I, when I arrived at EMC in 2010, we had, we had one petabyte customer. And, and so at observe, we've been only selling the product for a year. We have 10 petabytes of data under management. And so been able to rely on a platform that can manage that is inve >>You know, well, Jeremy great conversation. Thanks for sharing your insights on the industry. Uh, we got a couple minutes left, um, put a plug in for observe. What do you guys know? You got some good funding, great partners. I don't know if you can talk about your, your, your POC customers, but you got a lot of high ends folks that are working with you. You getting in traction. >>Yeah. Yeah. Scales >>Around the corner. Sounds like, are you, is that where you are scale? >>We've got a big that that's when coming up in two or three weeks, we've got, we've got new funding, um, which is always great. Um, the product is, uh, really, really close. I think, as a startup, you always strive for market fit, you know, which is at which point can you just start hiring salespeople? And the revenue keeps going. We're getting pretty close to that right now. Um, we've got about 40 SaaS companies that run on the platform. They're almost all AWS Kubernetes, uh, which is our sweet spot to begin with, but we're starting to get some really interesting, um, enterprise type customers. We're, we're, you know, F five networks we're POC in right now with capital one, we got some interest in news around capital one coming up. I, I can't share too much, but it's gonna be exciting. And, and like I said, so hill continue to, to, >>I think capital one's a big snowflake customer as well. Right. >>They were early in one of the things that attracted me to capital one was they were very, very good with snowflake early on. And, and they put snowflake in a position in the bank where they thought that snowflake could be successful. And, and today that, that is one of Snowflake's biggest accounts, >>Capital, one, very innovative cloud, obviously Atos customer, and very innovative, certainly in the CISO and CIO, um, on another point on where you're at. So you're, Prescale meaning you're about to scale, >>Right? >>So you got POCs, what's that trajectory look like? Can you see around the corner? What's, what's going on? What's on, around the corner. That you're, that you're gonna hit this straight and narrow and, and gas it fast. >>Yeah. I mean, the, the, the, the key thing for us is we gotta get the product. Right. Um, the nice thing about having a guy like Mike Pfizer on the board is he doesn't obsess about revenue at this stage. His questions that the board are always about, like is the product, right? Is the product right? Is the product right? Have you got the product right? And cuz we know when the product's right, we can then scale the sales team and, and the revenue will take care of itself. Yeah. So right now all the attention is on the product. Um, the, this year, the exciting thing is we we're, we're adding all the tracing visualizations. So people will be able to the kind of things that by in the day you could do with the new relics and AppDynamics, the last generation of, of APM tools, you're gonna be able to do that within observe. And we've already got the logs and the metrics capability in there. So for us this year is a big one, cuz we sort of complete the trifecta, you know, the, the >>Logs, what's the secret sauce observe. What if you had the, put it into a, a, a sentence what's the secret sauce? >>I, I, I think, you know, an amazing founding engineering team, uh, number one, I mean, at the end of the day, you have to build an amazing product and you have to solve a problem in a different way. And we've got great long term investors and, and the biggest thing our investors give is it actually, it's not just money. It gives us time to get the product, right. Because if we get the product right, then we can get the growth. >>Got it. Final question. While I got you here, you've been on the enterprise business for a long time. What's the buyer landscape out there. You got people doing POCs on capital one scale. So we know that goes on. What's the appetite at the buyer side for startups and what are their requirements that you're seeing? Uh, obviously we're seeing people go in and dip into the startup pool because new ways to refactor their, this restructure. So, so a lot of happening in cloud, what's the criteria. How are enterprises engaging in with startups? >>Yeah. I mean, enterprises, they know they've gotta spend money transforming the business. I mean, this was, I almost feel like my old Dell or EMC self there, but, um, what, what we were saying five years ago is happening. Um, everybody needs to figure out a way to take their business to this digital world. Everybody has to do it. So the nice thing from a startup standpoint is they know at times they need to risk or, or take a bet on new technology in order to, to help them do that. So I think you've got buyers that a have money, uh, B it prepared to take risks and it's, it's a race against time to you'll get their, their offerings in this, a new digital footprint. >>Final, final question. What's the state of AWS. Where do you see them going next? Obviously they're continuing to be successful. How does cloud 3.0, or they always say it's day one, but it's more like day 10, but what's next for Aw. Where do they go from here? Obviously they're doing well. They're getting bigger and bigger. Yeah, >>Better. It's an amazing story. I mean, you know, we're, we're on AWS as well. And so I, I think if they keep nurturing the builders and the ecosystem, then that is their superpower. They, they have an early leads. And if you look at where, you know, maybe the likes of Microsoft lost the plot in the, in the late nineties, it was, they stopped, uh, really caring about developers in the folks who were building on top of their ecosystem. In fact, they started buying up their ecosystem and competing with people in their ecosystem. And I see with AWS, they, they have an amazing headstart and if they did more, you know, if they do more than that, that's, what's gonna keep this juggernaut rolling for many years to come. >>Yeah. They got the Silicon and got the stack. They're developing Jeremy Burton inside the cube, great resource for commentary, but also founding with the CEO of a company called observing in the middle of all the action on the board of snowflake as well. Um, great startup. Thanks for coming on the cube. Always a pleasure. Okay. Live from San Francisco. It's to cube. I'm John for your host. Stay with us more coverage from San Francisco, California after the short break. >>Hello. Welcome back to the cubes coverage here live in San Francisco, California. I'm John furrier, host of the cubes cube coverage of AWS summit 2022 here in San Francisco. We're all the developers are the bay air at Silicon valley. And of course, AWS summit in New York city is coming up in the summer. We'll be there as well. SF and NYC cube coverage. Look for us. Of course, reinforcing Boston and re Mars with the whole robotics, AI. They all coming together. Lots of coverage stay with us today. We've got a great guest from Bel VC. John founding partner, entrepreneurial venture is a venture firm. Your next act, welcome to the cube. Good to see you. >>Good to see you, man. I feel like it's been forever since we've been able to do something in person. Well, >>I'm glad you're here because we run into each other all the time. We've known each other for over decade. Um, >>It's been at least 10 years, >>At least 10 years more. And we don't wanna actually go back as bring back the old school web 1.0 days. But anyway, we're in web three now. So we'll get to that in a second. We, >>We are, it's a little bit of a throwback to the path though, in my opinion, >>It's all the same. It's all distributed computing and software. We ran each other in cube con. You're investing in a lot of tech startup founders. Okay. This next level, next gen entrepreneurs have a new makeup and it's software. It's hardcore tech in some cases, not hardcore tech, but using software to take an old something old and make it better new, faster. So tell us about Bel what's the firm. I know you're the founder, uh, which is cool. What's going on. Explain >>What you, I mean, you remember I'm a recovering entrepreneur, right? So of course I, I, >>No, you're never recovering. You're always entrepreneur >>Always, but we are also always recovering. So I, um, started my first company when I was 24. If you remember, before there was Facebook and friends, there was instant messaging. People were using that product at work every day, they were creating a security vulnerability between their network and the outside world. So I plugged that hole and built an instant messaging firewall. It was my first company. The company was called IM logic and we were required by Symantec. Uh, then spent 12 years investing in the next generation of software companies, uh, early investor in open source companies and cloud companies and spent a really wonderful years, uh, at a firm called NEA. So I, I feel like my whole life I've been either starting enterprise software companies or helping founders start enterprise software companies. And I'll tell you, there's never been a better time than right now to start an enterprise software company. >>So, uh, the passion for starting a new firm was really a recognition that founders today that are starting an enterprise software company, they, they tend to be, as you said, a more technical founder, right? Usually it's a software engineer or a builder mm-hmm <affirmative>, uh, they are building that are serving a slightly different market than what we've traditionally seen in enterprise software. Right? I think traditionally we've seen it buyers or CIOs that have agendas and strategies, which, you know, purchase software that is traditionally bought and sold tops down. But you know, today I think the most successful enterprise software companies are the ones that are built more bottoms up and have more technical early adopters. And generally speaking, they're free to use. They're free to try. They're very commonly community source or open source companies where you have a large technical community that's supporting them. So there's a, there's kind of a new normal now I think in great enterprise software. And it starts with great technical founders with great products and great bottoms of motions. And I think there's no better place to, uh, service those people than in the cloud and uh, in, in your community. >>Well, first of all, congratulations, and by the way, you got a great pedigree and great background. You're super smart admire of your work and your, and, and your founding, but let's face it. Enterprise is hot because digital transformation is, is all companies there's no, I mean, consumer is enterprise now. Everything is what was once a niche, not, I won't say niche category, but you know, not for the faint of heart, you know, investors, >>You know, it's so funny that you say that enterprise is hot because you, and I feel that way now. But remember, like right now, there's also a giant tech in VC conference in Miami <laugh> and it's covering cryptocurrencies and FCS and web three. So I think beauty is definitely in the eye of the beholder <laugh> but no, I, I will tell you, well, >>MFTs is one big enterprise, cuz you gotta have imutability you got performance issues. You have, I IOPS issues. >>Well, and, and I think all of us here that are of may, maybe students of his stream have been involved in open source in the cloud would say that we're, you know, much of what we're doing is, uh, the predecessors of the web web three movement. And many of us I think are contributors to the web three >>Movement. The hype is definitely web >>Three. Yeah. But, >>But you know, >>For sure. Yeah, no, but now you're taking us further east to Miami. So, uh, you know, look, I think, I, I think, um, what is unquestioned with the case and maybe it's, it's more obvious the more time you spend in this world is this is the fastest growing part of enterprise software. And if you include cloud infrastructure and cloud infrastructure spend, you know, it is by many measures over, uh, $500 billion in growing, you know, 20 to 30 a year. So it it's a, it's a just incredibly fast >>Let's getting, let's get into some of the cultural and the, the shifts that are happening, cuz again, you, you have the luxury of being in enterprise when it was hard, it's getting easier and more cooler. I get it and more relevant <laugh> but there's also the hype of like the web three, for instance, but you know, for, uh, um, um, the CEO snowflake, okay. Has wrote a book and Dave Valenti and I were talking about it and uh, Frank Lutman has says, there's no playbooks. We always ask the CEOs, what's your playbook. And he's like, there's no playbook, situational awareness, always Trump's playbooks. So in the enterprise playbook, oh, hire a direct sales force and sass kind of crushed that now SAS is being redefined, right. So what is SAS? Is snowflake a SAS or is that a platform? So again, new unit economics are emerging, whole new situation, you got web three. So to me there's a cultural shift, the young entrepreneurs, the, uh, user experience, they look at Facebook and say, ah, you know, and they own all my data. And you know, we know that that cliche, um, they, you know, the product. So as this next gen, the gen Z and the millennials come in and our customers and the founders, they're looking at things a little bit differently and the tech better. >>Yeah. I mean, I mean, I think we can, we can see a lot of commonalities across all six of startups and the overall adoption of technology. Uh, and, and I would tell you, this is all one big giant revolution. I call it the user driven revolution. Right. It's the rise of the user. Yeah. And you might say product like growth is currently the hottest trend in enterprise software. It's actually user like growth, right. They're one in the same. So sometimes people think the product, uh, is what is driving. >>You just pull the product >>Through. Exactly, exactly. And so that's that I, that I think is really this revolution that you see, and, and it does extend into things like cryptocurrencies and web three and, you know, sort of like the control that is taken back by the user. Um, but you know, many would say that, that the origins of this movement may be started with open source where users were contributors, you know, contributors were users and looking back decades and seeing how it, how it fast forward to today. I think that's really the trend that we're all writing and it's enabling these end users. And these end users in our world are developers, data engineers, cybersecurity practitioners, right. They're really the users. And they're really the, the offic and the most, you know, kind of valued people in >>This. I wanna come back to the data engineers in a second, but I wanna make a comment and get your reaction to, I have a, I'm a gen Xer technically. So for not a boomer, but I have some boomer friends who are a little bit older than me who have, you know, experienced the sixties. And I've, I've been saying on the cube for probably about eight years now that we are gonna hit a digital hippie Revolut, meaning a rebellion against in the sixties was rebellion against the fifties and the man and, you know, summer of love. That was a cultural differentiation from the other one of group, the predecessors. So we're kind of having that digital moment now where it's like, Hey boomers, Hey people, we're not gonna do that anymore. We hate how you organize shit. >>Right. But isn't this just technology. I mean, isn't it, isn't it like there used to be the old adage, like, you know, you would never get fired for buying IBM, but now it's like, you obviously probably would get fired if you bought IBM. And I mean, it's just like the, the, I think, I think >>During the mainframe days, those renegades were breaking into Stanford, starting the home brew club. So what I'm trying to get at is that, do you see the young cultural revolution also, culturally, just, this is my identity NFTs to me speak volumes about my, I wanna associate with NFTs, not single sign on like, well, >>Absolutely. And, and I think like, I think you're hitting on something, which is like this convergence of, of, you know, societal trends with technology trends and how that manifests in our world is yes. I think like there is unquestionably almost a religion around the way in which a product is built. Right. And we can use open source. One example of that religion. Some people say, look, I'll just never try a product in the cloud if it's not open source. Yeah. I think cloud, native's another example of that, right? It's either it's, you know, it either is cloud native or it's not. And I think a lot of people will look at a product and say, look, you know, you were not designed in the cloud era. Therefore I just won't try you. And sometimes, um, like it or not, it's a religious decision, right? It's, it's something that people just believe to be true almost without, uh, necessarily. I mean, >>The data drives all decision making. Let me ask you this next question. As a VC. Now you look at pitch, well, you've been a VC for many years, but you also have the founder entrepreneurial mindset, but you can empathize with the founders. You know, hustle is a big part of the, that first founder check, right? You gotta convince someone to part with their ch their money and the first money in which you do a lot of is about believing in the first. So faking it till you make it is hard. Now you, the data's there, you either have it cloud native, you either have the adaption or traction. So honesty is a big part of that pitch. You can't fake it. Oh, >>AB absolutely. You know, there used to be this concept of like the persona of an entrepreneur, right. And the persona of the entrepreneur would be, you know, somebody who was a great salesperson or somebody who tell a great story. And I still think that that's important, right. It still is a human need for people to believe in narratives and stories. Yeah. But having said that you're right. The proof is in the pudding, right. At some point you click download and you try the product and it does what it says it's gonna, it's gonna do, or it doesn't, or it either stands up to the load test or it doesn't. And so I, I feel like in this new economy, that're, we live in really, it's a shift from maybe the storytellers and the creators to, to the builders, right. The people that know how to build great product. And in some ways the people that can build great product yeah. Stand out from the crowd. And they're the ones that can build communities around their products. And, you know, in some ways can, um, you know, kind of own more of the narrative because their product begin for exactly >>The volume you back to the user led growth. >>Exactly. And it's the religion of, I just love your product. Right. And I, I, I, um, Doug song is the founder of du security used to say, Hey, like, you know, the, the really like in today's world of like consumption based software, like the user is only gonna give you 90 seconds to figure out whether or not you're a company that's easy to do business with for right. And so you can say, and do all the things that you want about how easy you are to work with. But if the product isn't easy to install, if it's not easy to try, if it's not, if, if the it's gotta speak to the, >>Exactly. Speak to the user. But let me ask a question now that for the people watching, who are maybe entrepreneurial entre entrepreneurs, um, masterclass here is in session. So I have to ask you, do you prefer, um, an entrepreneur to come in and say, look at John. Here's where I'm at. Okay. First of all, storytelling's fine. Whether you're an extrovert or introvert, have your style, sell the story in a way that's authentic, but do you, what do you prefer to say? Here's where I'm at? Look, I have an idea. Here's my traction. I think here's my MVP prototype. I need help. Or do you wanna just see more stats? What's the, what's the preferred way that you like to see entrepreneurs come in and engage? >>There's tons of different styles, man. I think the single most important thing that every founder should know is that we, we don't invest in what things are today. We invest in what we think will become, right. And I think that's why we all get up in the morning and try to build something different, right? It's that we see the world a different way. We want it to be a different way, and we wanna work every single moment of the day to try to make that vision a reality. So I think the more that you can show people where you want to be, the more likely somebody is gonna to align with your vision and, and want to invest in you and wanna be along for the ride. So I, I wholeheartedly believe in showing off what you got today, because eventually we all get down to like, where are we and what are we gonna do together? But, um, no, I, you gotta show the path. I think the single most important thing for any founder and VC relationship is that they have the same vision. Uh, if you have the same vision, you can, you can get through bumps in the road, you can get through short term spills. You can all sorts of things in the middle of the journey can happen. Yeah. But it doesn't matter as much if you share the same long term vision, >>Don't flake out and, and be fashionable with the, the latest trends because it's over before you even get there. >>Exactly. I think many people that, that do what we do for a living will say, you know, ultimately the future is relatively easy to predict, but it's the timing that's impossible to predict. So you, you know, you sort of have to balance the, you know, we, we know that the world is going this way and therefore we're gonna invest a lot of money to try to make this a reality. Uh, but sometimes it happens ins six months. Sometimes it takes six years. Sometimes it takes 16 years. Uh, >>What's the hottest thing in enterprise that you see the biggest wave that people should pay attention to that you're looking at right now with Tebel partners, Tebel dot your site. What's the big wave. What's your big >>Wave. There there's three big trends that we invest in. And then the, the only things we do day in day out one is the explosion at open source software. So I think many people think that all software is unquestionably moving to an open source model in some form or another yeah. Tons of reasons to debate whether or not that is gonna happen an alwa timeline happening forever, but it is, it is accelerating faster than we've ever seen. So I, I think it's its one big mass of wave that we continue to ride. Um, second is the rise of data engineering. Uh, I think data engineering is in and of itself now a category of software. It's not just that we store data. It's now we move data and we develop applications on data. And, uh, I think data is in and of itself as big of a market as any of the other markets that we invest in. Uh, and finally it's the gift that keeps on giving. I've spent my entire career in it. We still feel that security is a market that is underinvested. It is, it continues to be the place where people need to continue to invest and spend more money. Yeah. Uh, and those are the three major trends that we run >>And security, you think we all need a do over, right? I mean, do we need a do over in security or is what's the core problem? I, >>I, I keep using this word underinvested because I think it's the right way to think about the problem. I think if you, I think people generally speaking, look at cyber security as an add-on. Yeah. But if you think about it, the whole like economy is moving online. And so in, in some ways like security is core to protecting the digital economy. And so it's, it shouldn't be an afterthought, right? It should be core to what everyone is doing. And that's why I think relative to the trillions of dollars that are at stake, uh, I believe the market size for cybersecurity is around 150 billion and it still is a fraction of what >>We're, what we're and even boom is booming now. So you get the convergence of national security, geopolitics, internet digital >>That's right. You mean arguably, right. Arguably again, it's the area of the world that people should be spending more time and more money given what to stake. >>I love your thesis. I gotta, I gotta say you gotta love your firm. Love who you're doing. We're big supporters of your mission. Congrat is on your entrepreneurial venture. And uh, we'll be, we'll be talking and maybe see a Cuban. Uh, >>Absolutely >>Not. Certainly EU maybe even north America's in Detroit this year. >>Huge fan of what you guys are doing here. Thank you so much for helping me on the show. >>Des bell VC Johnson here on the cube. Check him out. Founder for founders here on the cube, more coverage from San Francisco, California, after the short break, stay with us. Hey everyone. Welcome to the cue here. Live in San Francisco, California for AWS summit, 2022 we're live we're back with events. Also we're virtual. We got hybrid all kinds of events. This year, of course, 80% summit in New York city is happening this summer. We'll be there with the cube as well. I'm John. Again, John host of the cube. Got a great guest here. Justin Colby, owner and CEO of innovative solutions they booth is right behind us. Justin, welcome to the cube. >>Thank you. Thank you for having me. >>So we're just chatting, uh, off camera about some of the work you're doing. You're the owner of and CEO. Yeah. Of innovative. Yeah. So tell us the story. What do you guys do? What's the elevator pitch. Yeah. >><laugh> so the elevator pitch is we are, uh, a hundred percent focused on small to midsize businesses that are moving to the cloud or have already moved to the cloud and really trying to understand how to best control, cost, security, compliance, all the good stuff, uh, that comes along with it. Um, exclusively focused on AWS and, um, you know, about 110 people, uh, based in Rochester, New York, that's where our headquarters is. But now we have offices down in Austin, Texas up in Toronto, uh, Canada, as well as Chicago. Um, and obviously in New York, uh, you know, the, the business was never like this, uh, five years ago, um, founded in 1989, made the decision in 2018 to pivot and go all in on the cloud. And, uh, I've been a part of the company for about 18 years, bought the company about five years ago. And it's been a great ride. >>It's interesting. The manages services are interesting with cloud cause a lot of the heavy liftings done by AWS. So we had Matt on your team on earlier talking about some of the edge stuff. Yeah. But you guys are a managed cloud service. You got cloud advisory, you know, the classic service that's needed, but the demands coming from cloud migrations and application modernization and obviously data is a huge part of it. Huge. How is this factoring into what you guys do and your growth cuz you guys are the number one partner on the SMB side for edge. Yeah. For AWS, you got results coming in. Where's the, where's the forcing function. What's the pressure point. What's the demand like? Yeah. >>It's a great question. Every CEO I talk to, that's a small to mid-size business. I'll try and understand how to leverage technology better to help either drive a revenue target for their own business, uh, help with customer service as so much has gone remote now. And we're all having problems or troubles or issues trying to hire talent. And um, you know, tech is really at the, at the forefront and the center of that. So most customers are coming to us and they're like, listen, we gotta move to the out or we move some things to the cloud and we want to do that better. And um, there's this big misnomer that when you move to the cloud, you gotta automatically modernize. Yeah. And what we try to help as many customers understand as possible is lifting and shifting, moving the stuff that you maybe currently have OnPrem and a data center to the cloud first is a first step. And then, uh, progressively working through a modernization strategy is always the better approach. And so we spend a lot of time with small to midsize businesses who don't have the technology talent on staff to be able to do >>That. Yeah. They want to get set up. But the, the dynamic of like latency is huge. We're seeing that edge product is a big part of it. This is not a one-off happening around everywhere. It is. And it's not, it's manufacturing, it's the physical plant or location >>Literally. >>And so, and you're seeing more IOT devices. What's that like right now from a challenge and problem statement standpoint, are the customers, not staff, is the it staff kind of old school? Is it new skills? What's the core problem you guys solve >>The SMB space. The core issue nine outta 10 times is people get enamored with the latest and greatest. And the reality is not everything that's cloud based. Not all cloud services are the latest and greatest. Some things have been around for quite some time and are hardened solutions. And so, um, what we try to do with technology staff that has additional on-prem, uh, let's just say skill sets and they're trying to move to a cloud-based workload is we try to help those customers through education and through some practical, let's just call it use case. Um, whether that's a proof of concept that we're doing or whether that's, we're gonna migrate a small workload over, we try to give them the confidence to be able to not, not necessarily go it alone, but to, to, to have the, uh, the Gusto and to really have the, um, the, the opportunity to, to do that in a wise way. Um, and what I find is that most CEOs that I talk to, yeah, they're like, listen, the end of the day, I'm gonna be spending money in one place or another, whether that's OnPrem or in the cloud. I just want to know that I'm doing that in a way that helps me grow as quickly as possible status quo. I think every, every business owner knows that COVID taught us anything that status quo is, uh, is, is no. No. Good. >>How about factoring in the, the agility and speed equation? Does that come up a lot? It >>Does. I think, um, I think there's also this idea that if, uh, if we do a deep dive analysis and we really take a surgical approach to things, um, we're gonna be better off. And the reality is the faster you move with anything cloud based, the better you are. And so there's this assumption that we gotta get it right the first time. Yeah. In the cloud, if you start the, on your journey in one way, and you realize midway that it's not the right, let's just say the right place to go. It's not like buying a piece of iron that you put in the closet and now you own it in the cloud. You can turn those services on and off. It's a, gives you a much higher density for making decisions and failing >>Forward. Well actually shutting down the abandoning, the projects that early and not worrying about it, you got it. I mean, most people don't abandon stuff cuz they're like, oh, I own it. >>Exactly. >>And they get, they get used to it. Like, and then they wait too long. >>That's exactly. Yeah. >>Frog and boiling water as we used to say so, oh, it's a great analogy. So I mean this, this is a dynamic that's interesting. I wanna get more thoughts on it because like I'm a, if I'm a CEO of a company, like, okay, I gotta make my number. Yeah. I gotta keep my people motivated. Yeah. And I gotta move faster. So this is where you guys come in. I get the whole thing. And by the way, great service, um, professional services in the cloud right now are so hot because so hot, you can build it and then have option optionality. You got path decisions, you got new services to take advantage of. It's almost too much for customers. It is. I mean, everyone I talk to at reinvent, that's a customer. Well, how many announcements did Andy jazzy announcer Adam, you know, five, a thousand announcement or whatever they did with huge amounts. Right. Keeping track of it all. Oh, is huge. So what's the, what's the, um, the mission of, of your company. How does, how do you talk to that alignment? Yeah. Not just product. I can get that like values as companies, cuz they're betting on you and your people. >>They are, they are >>The values. >>Our mission is, is very simple. We want to help every small to mid-size business, leverage the power of the cloud. Here's the reality. We believe wholeheartedly. This is our vision that every company is going to become a technology company. So we go to market with this idea that every customer's trying to leverage the power of the cloud in some way, shape or form, whether they know it or don't know it. And number two, they're gonna become a tech company in the pro of that because everything is so tech-centric. And so when you talk about speed and agility, when you talk about the, the endless options and the endless permutations of solutions that a customer can buy in the cloud, how are you gonna ask a team of one or two people in your it department to make all those decisions going it alone or trying to learn it as you go, it only gets you so far working with a partner. >>I'll just give you some perspective. We work with about a thousand small to midsize business customers. More than 50% of those customers are on our managed services. Meaning know that we have their back and we're the safety net. So when a customer is saying, all right, I'm gonna spend a couple thousand dollars a month in the cloud. They know that that bill, isn't gonna jump to $10,000 a month going on loan. Who's there to help protect that. Number two, if you have a security posture and let's just say you're high profile and you're gonna potentially be more vulnerable to security attack. If you have a partner that's offering you some managed services. Now you, again, you've got that backstop and you've got those services and tooling. We, we offer, um, seven different products that are part of our managed services that give the customer the tooling, that for them to go out and buy on their own for a customer to go out today and go buy a new Relic solution on their own, it would cost 'em a fortune. If >>It's training alone would be insane. A risk factor not mean the cost. Yes, absolutely. Opportunity cost is huge, >>Huge, absolutely enormous training and development. Something. I think that is often, you know, it's often overlooked technologists. Typically they want to get their skills up. Yeah. They, they love to get the, the stickers and the badges and the pins, um, at innovative in 2018, when, uh, when we made the decision to go all on the club, I said to the organization, you know, we have this idea that we're gonna pivot and be aligned with AWS in such a way that it's gonna really require us all to get certified. My executive assistant at the time looks at me. She said, even me, I said, yeah, even you, why can't you get certified? Yeah. And so we made, uh, a conscious decision. It wasn't requirement isn't today to make sure everybody in the company has the opportunity to become certified. Even the people that are answering the phones at the front desk >>And she could be running the Kubernetes clusters. I >>Love it. It's amazing. So I'll tell you what, when that customer calls and they have a real Kubernetes issue, she'll be able to assist and get the right >>People involved. And that's a cultural factor that you guys have. So, so again, this is back to my whole point about SMBs and BIS is in general, small and large. It staffs are turning over the gen Z and millennials are in the workforce. They were provisioning top of rack switches. Right. First of all. And so if you're a business, there's also the, I call the build out, um, uh, return factor, ROI piece. At what point in time as an owner or SMB, do I get the why? Yeah. I gotta hire a person to manage it. That person's gonna have five zillion job offers. Yep. Uh, maybe who knows? Right. I got cyber security issues. Where am I gonna find a cyber person? Yeah. A data compliance. I need a data scientist and a compliance person. Right. Maybe one in the same. Right. Good luck. Trying to find a data scientist. Who's also a compliance person. Yep. And the list goes on. I can just continue. Absolutely. I need an SRE to manage the, the, uh, the sock report and we can pen test. Right. >>Right. >>These are, these are >>Like critical issues. This >>Is just like, these are the table stakes. >>Yeah. And, and every, every business owner's thinking about this, that's, >>That's what, at least a million in bloating, if not three or more Just to get that going. Yeah. Then it's like, where's the app. Yeah. So there's no cloud migration. There's no modernization on the app side now. Yeah. No. And nevermind AI and ML. That's >>Right. That's right. So to try to go it alone, to me, it's hard. It's incredibly difficult. And the other thing is, is there's not a lot of partners, so the partner, >>No one's raising their hand boss. I'll do all that exactly. In the it department. >>Exactly. >>Like, can we just call up, uh, you know, our old vendor that's >>Right. <laugh> right. Our old vendor. I like >>It, >>But that's so true. I mean, when I think about how, if I were a business owner starting a business today and I had to build my team, um, and the amount of investment that it would take to get those people skilled up and then the risk factor of those people now having the skills and being so much more in demand and being recruited away, that's a real, that's a real issue. And so how you build your culture around that is, is very important. And it's something that we tell, talk about every, with every one of our small to mid-size >>Businesses. So just, I wanna get, I want to get your story as CEO. Okay. Take us through your journey. You said you bought the company and your progression to, to being the owner and CEO of innovative yeah. Award winning guys doing great. Uh, great bet on a good call. Yeah. Things are good. Tell your story. What's your journey? >>It's real simple. I was, uh, I was a sophomore at the Rochester Institute of technology in 2003. And, uh, I knew that I, I was going to school for it and I, I knew I wanted to be in tech. I didn't know what I wanted to do, but I knew I didn't wanna code or configure routers and switches. So I had this great opportunity with the local it company that was doing managed services. We didn't call it at that time innovative solutions to come in and, uh, jump on the phone and dial for dollars. I was gonna cold call and introduce other, uh, small to midsize businesses locally in Rochester, New York go to Western New York, um, who innovative was now. We were 19 people at the time. And I came in, I did an internship for six months and I loved it. I learned more in those six months that I probably did in my first couple of years at, uh, at RT long story short. >>Um, for about seven years, I worked, uh, to really help develop, uh, sales process and methodology for the business so that we could grow and scale. And we grew to about 30 people. And, um, I went to the owners at the time in 2010 and I was like, Hey, on the value of this business and who knows where you guys are gonna be another five years, what do you think about making me an owner? And they were like, listen, you got long ways before you're gonna be an owner, but if you stick it out in your patient, we'll, um, we'll work through a succession plan with you. And I said, okay, there were four other individuals at the time that were gonna also buy into the business with me. >>And they were the owners, no outside capital, none >>Zero, well, 2014 comes around. And, uh, the other folks that were gonna buy into the business with me that were also working at innovative for different reasons, they all decided that it wasn't for them. One started a family. The other didn't wanna put capital in. Didn't wanna write a check. Um, the other had a real big problem with having to write a check. If we couldn't make payroll, I'm like, well, that's kind of like if we're owners, we're gonna have to like cover that stuff. <laugh> so >>It's called the pucker factor. >>Exactly. So, uh, I sat down with the CEO in early 2015, and, uh, we made the decision that I was gonna buy the three partners out, um, go through an early now process, uh, coupled with, uh, an interesting financial strategy that wouldn't strap the business, cuz they cared very much. The company still had the opportunity to keep going. So in 2016 I bought the business, um, became the sole owner. And, and at that point we, um, we really focused hard on what do we want this company to be? We had built this company to this point. Yeah. And, uh, and by 2018 we knew that pivoting going all in on the cloud was important for us and we haven't looked back. >>And at that time the proof points were coming clearer and clearer 2012 through 15 was the early adopters, the builders, the startups and early enterprises. Yes. The capital ones of the world. Exactly. And those kinds of big enterprises, the GA I don't wanna say gamblers, but ones that were very savvy. The innovators, the FinTech folks. Yep. The hardcore glass eating enterprises >>Agreed, agreed to find a small to mid-size business, to migrate completely to the cloud as, as infrastructure was considered. That just didn't happen as often. Um, what we were seeing where a lot of our small to mid-size as customers, they wanted to leverage cloud-based backup or they wanted to leverage a cloud for disaster recovery because it lent itself. Well, early days, our most common cloud customer though, was the customer that wanted to move messaging and collaboration, the Microsoft suite to the cloud. And a lot of 'em dipped their toe in the water. But by 2017 we knew infrastructure was around the corner. Yeah. And so, uh, we only had two customers on AWS at the time. Um, and we, uh, we, we made the decision to go all in >>Justin. Great to have you on the cube. Thank you. Let's wrap up. Uh, tell me the hottest product that you have. Is it migrations? Is it the app modernization? Is it data? What's the hot product and then put a plug in for the company. Awesome. >>So, uh, there's no question. Every customer is looking to migrate workloads and try to figure out how to modernize for the future. We have very interesting, sophisticated yet elegant funding solutions to help customers with the cash flow, uh, constraints that come along with those migrations. So any SMB that's thinking about migrating to the cloud, they should be talking innovative solutions. We know how to do it in a way that allows those customers not to be cash strap and gives them an opportunity to move forward in a controlled, contained way so that they can modernize. >>So like insurance, basically for them not insurance class in the classic sense, but you help them out on the, on the cash exposure. >>Absolutely. We are known for that and we're known for being creative with those customers and being empathetic to where they are in their journey. >>And that's the cloud upside is all about doubling down on the variable wind. That's right. Seeing the value and Ling down on it. Absolutely not praying for it. Yeah. <laugh> all right, Justin. Thanks for coming on. You really appreciate it. >>Thank you very much for having me. >>Okay. This is the cube coverage here live in San Francisco, California for AWS summit, 2022. I'm John for your host. Thanks for watching. We're back with more great coverage for two days after this short break, >>Live on the floor and see San Francisco for a AWS summit. I'm John ferry, host of the cube here for the next two days, getting all the action we're back in person. We're at a AWS reinvent a few months ago. Now we're back. Events are coming back and we're happy to be here with the cube. Bring all the action. Also virtual. We have a hybrid cube. Check out the cube.net, Silicon angle.com for all the coverage. After the event. We've got a great guest ticking off here. Matthew Park, director of solutions, architecture with innovation solutions. The booth is right here. Matthew, welcome to the cube. >>Thank you very much. I'm glad to be >>Here. So we're back in person. You're from Tennessee. We were chatting before you came on camera. Um, it's great to have to be back through events. >>It's amazing. This is the first, uh, summit I've been to and what two, three years. >>It's awesome. We'll be at the UHS summit in New York as well. A lot of developers and a big story this year is as developers look at cloud going distributed computing, you got on premises, you got public cloud, you got the edge. Essentially the cloud operations is running everything dev sec ops, everyone kind of sees that you got containers, you got Kubernetes, you got cloud native. So the game is pretty much laid out mm-hmm <affirmative> and the edge is with the actions you guys are number one, premier partner at SMB for edge. >>That's right. >>Tell us about what you guys doing at innovative and, uh, what you do. >>That's right. Uh, so I'm the director of solutions architecture. Uh, me and my team are responsible for building out the solutions that are around, especially the edge public cloud for us edge is anything outside of an AWS availability zone. Uh, we are deploying that in countries that don't have AWS infrastructure in region. They don't have it. Uh, give an example, uh, example would be Panama. We have a customer there that, uh, needs to deploy some financial tech and compute is legally required to be in Panama, but they love AWS and they want to deploy AWS services in region. Uh, so they've taken E EKS anywhere. We've put storage gateway and, uh, snowball, uh, in region inside the country and they're running their FinTech on top of AWS services inside Panama. >>You know, it's interesting, Matthew is that we've been covering a, since 2013 with the cube about their events. And we watched the progression and jazzy was, uh, was in charge and became the CEO. Now Adam's in charge, but the edge has always been that thing they've been trying to avoid. I don't wanna say trying to avoid, of course, Amazon would listen to the customers. They work backwards from the customer. We all know that. Uh, but the real issue was they were they're bread and butters EC two and S three. And then now they got tons of services and the cloud is obviously successful and seeing that, but the edge brings up a whole nother level. >>It does computing. It >>Does. That's not centralized in the public cloud now they got regions. So what is the issue at the edge what's driving the behavior. Outpost came out as a reaction to competitive threats and also customer momentum around OT, uh, operational technologies. And it merging. We see that the data at the edge, you got 5g having. So it's pretty obvious, but there's a slow transition. What was the driver for the edge? What's the driver now for edge action for AWS >>Data is the driver for the edge. Data has gravity, right? And it's pulling compute back to where the customer's generating that data and that's happening over and over again. You said it best outpost was a reaction to a competitive situation where today we have over 15 AWS edge services and those are all reactions to things that customers need inside their data centers on location or in the field like with media companies. >>Outpost is interesting. We always used to riff on the cube cause it's basically Amazon and a box pushed in the data center, running native, all the stuff, but now cloud native operations are kind of becoming standard. You're starting to see some standard Deepak syncs. Group's doing some amazing work with open source Rauls team on the AI side, obviously, uh, you got SW, he was giving the keynote tomorrow. You got the big AI machine learning big part of that edge. Now you can say, okay, outpost, is it relevant today? In other words, did outpost do its job? Cause EKS anywhere seems to be getting a lot of momentum. You see local zones, the regions are kicking ass for Amazon. This edge piece is evolving. What's your take on EKS anywhere versus say outpost? >>Yeah, I think outpost did its job. It made customers that were looking at outpost really consider, do I wanna invest in this hardware? Do I, do I wanna have, um, this outpost in my data center, do I want to manage this over the long term? A lot of those customers just transitioned to the public cloud. They went into AWS proper. Some of those customers stayed on prem because they did have use cases that were, uh, not a good fit for outposts. They weren't a good fit. Uh, in the customer's mind for the public AWS cloud inside an availability zone. Now what's happening is as AWS is pushing these services out and saying, we're gonna meet you where you are with 5g. We're gonna meet you where you are with wavelength. We're gonna meet you where you are with EKS anywhere. Uh, I think it has really reduced the amount of times that we have conversations about outposts and it's really increased. We can deploy fast. We don't have to spin up outpost hardware. We can go deploy EKS anywhere or in your VMware environment. And it's increasing the speed of adoption >>For sure. Right? So you guys are making a lot of good business decisions around managed cloud service. That's right. Innovative as that you get the cloud advisory, the classic professional services for the specific edge piece and, and doing that outside of the availability zones and regions for AWS, um, customers in, in these new areas that you're helping out are, they want cloud, like they want to have modernization a modern applications. Obviously they got data machine learning and AI, all part of that. What's the main product or, or, or gap that you're filling for AWS, uh, outside of their availability zones or their regions that you guys are delivering. What's the key is it. They don't have a footprint. Is it that it's not big enough for them? What's the real gap. What's why, why are you so successful? >>So what customers want when they look towards the cloud is they want to focus on, what's making them money as a business. They want on their applications. They want to focus on their customers. So they look towards AWS cloud and say, AWS, you take the infrastructure. You take, uh, some of the higher layers and we'll focus on our revenue generating business, but there's a gap there between infrastructure and revenue generating business that innovative slides into, uh, we help manage the AWS environment. Uh, we help build out these things in local data centers for 32 plus year old company. We have traditional on-premises people that know about deploying hardware that know about deploying VMware to host EKS anywhere. But we also have most of our company totally focused on the AWS cloud. So we're filling that gap in helping of these AWS services, manage them over the long term. So our customers can go to just primarily and totally focusing on their revenue generating business. So >>Basically you guys are basically building AWS edges, >>Correct? >>For correct companies, correct? Mainly because the, the needs are there, you got data, you got certain products, whether it's, you know, low latency type requirements, right. And then they still work with the regions, right. It's all tied together, right. Is that how it works? Right. >>And, and our customers, even the ones in the edge, they also want us to build out the AWS environment inside the availability zone, because we're always gonna have a failback scenario. If we're gonna deploy FinTech in the Caribbean, we talk about hurricanes and we're gonna talk about failing back into the AWS availability zones. So innovative is filling that gap across the board, whether it be inside the AWS cloud or on the AWS edge. >>All right. So I gotta ask you on the, since you're at the edge in these areas, I won't say underserved, but developing areas where you now have data and you have applications that are tapping into that, that required. It makes total sense. We're seeing that across the board. So it's not like it's, it's an outlier it's actually growing. Yeah. There's also the crypto angle. You got the blockchain. Are you seeing any traction at the edge with blockchain? Because a lot of people are looking at the web three in these areas like Panama, you mentioned FinTech. And in, in the islands there a lot of, lot of, lot of web three happening. What's your, what's your view on the web three world right now, relative >>To we, we have some customers actually deploying crypto, especially, um, especially in the Caribbean. I keep bringing the Caribbean up, but it's, it's top of my mind right now we have customers that are deploying crypto. A lot of, uh, countries are choosing crypto to underlie parts of their central banks. Yeah. Um, so it's, it's up and coming a, uh, I, I have some, you know, personal views that, that crypto is still searching for a use case. Yeah. And, uh, I think it's searching a lot and, and we're there to help customers search for that use case. Uh, but, but crypto, as a, as a, uh, technology, um, lives really well on the AWS edge. Yeah. Uh, and, and we're having more and more people talk to us about that. Yeah. And ask for assistance in the infrastructure, because they're developing new cryptocurrencies every day. Yeah. It's not like they're deploying Ethereum or anything specific. They're actually developing new currencies and, and putting them out there on it's >>Interesting. I mean, first of all, we've been doing crypto for many, many years. We have our own little, um, you know, projects going on. But if you look talk to all the crypto people that say, look, we do a smart concept. We use the blockchain. It's kind of over a lot of overhead and it's not really their technical already, but it's a cultural shift, but there's underserved use cases around use of money, but they're all using the blockchain, just for this like smart contracts for instance, or certain transactions. And they go into Amazon for the database. Yeah. <laugh> they all don't tell anyone we're using a centralized service, but what happened to decentralized. >>Yeah. And that's, and that's the conversation performance issue. Yeah. And, and it's a cost issue. Yeah. And it's a development issue. Um, so I think more and more as, as some of these, uh, currencies maybe come up, some of the smart contracts get into, uh, they find their use cases. I think we'll start talking about how does that really live on, on AWS and, and what does it look like to build decentralized applications, but with AWS hardware and services. >>Right. So take me through, uh, a use case of a customer, um, Matthew around the edge. Okay. So I'm a customer, pretend I'm a customer, Hey, you know, I'm, we're in an underserved area. I want to modernize my business. And I got my developers that are totally peaked up on cloud. Um, but we've identified that it's just a lot of overhead latency issues. I need to have a local edge and serve my ad. And I also want all the benefit of the cloud. So I want the modernization and I wanna migrate to the cloud for all those cloud benefits and the goodness of the cloud. What's the answer. Yeah. >>Uh, big thing is, uh, industrial manufacturing, right? That's, that's one of the best use cases, uh, inside industrial manufacturing, we can pull in many of the AWS edge services we can bring in, uh, private 5g, uh, so that all the, uh, equipment inside that, that manufacturing plant can be hooked up. They don't have to pay huge overheads to deploy 5g it's, uh, better than wifi for the industrial space. Um, when we take computing down to that industrial area, uh, because we wanna do pre-procesing on the data. Yeah. We want to gather some analytics. We deploy that with, uh, regular commercial available hardware running VMware, and we deploy EKS anywhere on that. Uh, inside of that manufacturing plant, uh, we can do pre-procesing on things coming out of the, uh, the robotics that depending on what we're manufacturing, right. Uh, and then we can take those refined analytics and for very low cost with maybe a little bit longer latency transmit those back, um, to the AWS availability zone, the, the standard for >>Data, data lake, or whatever, to >>The data lake. Yeah. Data lake house, whatever it might be. Um, and we can do additional data science on that once it gets to the AWS cloud. Uh, but a lot of that, uh, just in time business decisions, just in time, manufacturing decisions can all take place on an AWS service or services inside that manufacturing plant. And that's, that's one of the best use cases that we're >>Seeing. And I think, I mean, we've been seeing this on the queue for many, many years, moving data around is very expensive. Yeah. But also compute going to the data that saves that cost yep. On the data transfer also on the benefits of the latency. So I have to ask you, by the way, that's standard best practice now for the folks watching don't move the data, unless you have to, um, those new things are developing. So I wanna ask you what new patterns are you seeing emerging once this new architecture's in place? Love that idea, localize everything right at the edge, manufacturing, industrial, whatever, the use case, retail, whatever it is. Right. But now what does that change in the, in the core cloud? This is a, there's a system element here. Yeah. What's the new pattern. There's >>Actually an organizational element as well, because once you have to start making the decision, do I put this compute at the point of use or do I put this compute in the cloud out? Uh, now you start thinking about where business decisions should be taking place. Uh, so not only are you changing your architecture, you're actually changing your organization because you're thinking, you're thinking about a dichotomy you didn't have before. Uh, so now you say, okay, this can take place here. Uh, and maybe maybe decision can wait. Right? Yeah. Uh, and then how do I visualize that? By >>The way, it could be a bot too, doing the work for management. Yeah. <laugh> exactly. You got observability going, right. But you gotta change the database architecture on the back. So there's new things developing. You've got more benefit. There >>Are, there are. And, and we have more and more people that, that want to talk less about databases and want to talk more about data lakes because of this. They want to talk more about customers are starting to talk about throwing away data, uh, you know, for the past maybe decade. Yeah. It's been store everything. And one day we will have a data science team that we hire in our organization to do analytics on this decade of data. And >>Well, I mean, that's, that's a great point. We don't have time to drill into, maybe we do another session on this, but the one pattern was income of the past year is that throwing away data's bad. Even data lakes that so-called turn into data swamps, actually, it's not the case. You look at data, brick, snowflake, and other successes out there. And even time series data, which may seem irrelevant efforts over actually matters when people start retrain their machine learning algorithms. Yep. So as data becomes code, as we call it our lab showcase, we did a whole, whole, that event on this. The data's good in real time and in the lake. Yeah. Because the iteration of the data feeds the machine learning training. Things are getting better with the old data. So it's not throw away. It's not just business benefits. Yeah. There's all kinds of new scale. There >>Are. And, and we have, uh, many customers that are run petabyte level. Um, they're, they're essentially data factories on, on, uh, on premises, right? They're, they're creating so much data and they're starting to say, okay, we could analyze this, uh, in the cloud, we could transition it. We could move petabytes of data to the AWS cloud, or we can run, uh, computational workloads on premises. We can really do some analytics on this data transition, uh, those high level and sort of raw analytics back to AWS run 'em through machine learning. Um, and we don't have to transition 10, 12 petabytes of data into AWS. >>So I gotta end the segment on a, on a kind of a, um, fun note. I was told to ask you about your personal background on premise architect, a cloud and skydiving instructor. <laugh> how does that all work together? What tell, what does this mean? Yeah. >>Uh, you >>Jumped out a plane and got a job. You, you got a customer to jump out >>Kind of. So I was jump, I was teaching Scott eing, uh, before I, before I started in the cloud space, this was 13, 14 years ago. I was a, I still am a Scott I instructor. Yeah. Uh, I was teaching Scott eing and I heard out of the corner of my ear, uh, a guy that owned an MSP that was lamenting about, um, you know, storing data and, and how his cus customers are working. And he can't find enough people to operate all these workloads. So I walked over and said, Hey, this is, this is what I went to school for. Like, I'd love to, you know, uh, I was living in a tent in the woods teaching scout. I think I was like, I'd love to not live in a tent in the woods. So, uh, uh, I started in the first day there, uh, we had a, a discussion, uh, EC two, just come out <laugh> um, and, uh, like, >>This is amazing. >>Yeah. And so we had this discussion, we should start moving customers here. And, uh, and that totally revolutionized that business, um, that, that led to, uh, that that guy actually still owns a skydiving airport. But, um, but through all of that and through being an on premises migrated me and myself, my career into the cloud, and now it feels like, uh, almost, almost looking back and saying, now let's take what we learned in the cloud and, and apply those lessons and those services to >>It's. So it's such a great story, you know, I was gonna, you know, you know, the, the, the, the whole, you know, growth mindset pack your own parachute, you know, uh, exactly. You know, the cloud in the early day was pretty much will the shoot open. Yeah. It was pretty much, you had to roll your own cloud at that time. And so, you know, you, you jump on a plane, you gotta make sure that parachute is gonna open. >>And so was Kubernetes by the way, 2015 or so when, um, when that was coming out, it was, I mean, it was, it was still, and I, maybe it does still feel like that to some people. Right. But, uh, it was, it was the same kind of feeling that we had in the early days, AWS, the same feeling we have when we >>It's pretty much now with you guys, it's more like a tandem jump. Yeah. You know, but, but it's a lot of, lot of this cutting edge stuff, like jumping out of an airplane. Yeah. You guys, the right equipment, you gotta do the right things. Exactly. >>Right. >>Matthew, thanks for coming on the cube. Really appreciate it. Absolutely great conversation. Thanks for having me. Okay. The cubes here live and San Francisco for summit. I'm John Forry host of the cube. Uh, we'll be at a summit in New York coming up in the summer as well. Look up for that. look@thiscalendarforallthecubeactionatthecube.net. We'll be right back with our next segment after this break. >>Okay. Welcome back everyone to San Francisco live coverage here, we're at the cube a be summit 2022. We're back in person. I'm John fury host to the cube. We'll be at the eight of his summit in New York city. This summer, check us out then. But right now, two days in San Francisco, getting all the coverage what's going on in the cloud, we got a cube alumni and friend of the cube, my dudes, car CEO, investor, a Sierra, and also an investor and a bunch of startups, angel investor. Gonna do great to see you. Thanks for coming on the cube. Good to see you. Good to see you, sir. Chris. Cool. How are, are you >>Good? How are you? >>So congratulations on all your investments. Uh, you've made a lot of great successes, uh, over the past couple years, uh, and your company raising, uh, some good cash as Sarah. So give us the update. How much cash have you guys raised? What's the status of the company product what's going on? First >>Of all, thank you for having me back to be business with you. Never great to see you. Um, so is a company started around four years back. I invested with a few of the investors and now I'm the CEO there. Um, we have raised close to a hundred million there. Uh, the investors are people like Norwes Menlo, Tru ventures, coast, lo ventures, Ram Sheam and all those people, all well known guys. The Andy Beckel chime, Paul Mo uh, main web. So a whole bunch of operating people and, uh, Silicon valley VCs are involved >>And has it come? >>It's going well. We are doing really well. We are going almost 300% year over year. Uh, for last three years, the space ISR is going after is what I call the applying AI for customer service. It operations, it help desk, uh, the same place I used to work at ServiceNow. We are partners with ServiceNow to take, how can we argument for employees and customers, Salesforce, and ServiceNow to take it to the next stage? >>Well, I love having you on the cube, Dave and I, Dave Valenti as well loves having you on too, because you not only bring the entrepreneurial CEO experience, you're an investor. You're like a GE, you're like a guest analyst. <laugh> >>You know who you >>Get to call this fun to talk. You though, >>You got the commentary, you, your, your finger on the pulse. Um, so I gotta ask you obviously, AI and machine learning, machine learning AI, or you want to phrase it. Isn't every application. Now, AI first, uh, you're seeing a lot of that going on. You're starting to see companies build the modern applications at the top of the stack. So the cloud scale has hit. We're seeing cloud scale. You predicted that we talked about on cube many times. Now you have that past layer with a lot more services and cloud native becoming a standard layer. Containerizations growing DACA just raised a hundred million on a 2 billion valuation back from the dead after they pivoted from an enterprise services. So open source developers are booming. Um, where's the action. I mean, is there data control, plane emerging, AI needs data. There's a lot of challenges around this. There's a lot of discussions and a lot of companies being funded, observability there's 10 million observability companies. Data is the key. What's your angle on this? What's your take. Yeah, >>No, look, I think I'll give you the view that I see right from my side. Obviously data is very clear. So the things that remember system of recorded you and me talked about the next layer is called system of intelligence. That's where the AI will play. Like we talk cloud NA it'll be called AI, NA AI native is a new buzzword and using the AI customer service it operations. You talk about observability. I call it, AIOps applying AOPs for good old it operation management, cloud management. So you'll see the AOPs applied for whole list of, uh, application from observability doing the CMDB, predicting the events insurance. So I see a lot of work clicking for AIOps and service desk. What needs to be helped us with ServiceNow BMC G you see a new ELA emerging as a system of intelligence. Uh, the next would be is applying AI with workflow automation. So that's where you'll see a lot of things called customer workflow, employee workflows. So think of what UI path automation, anywhere ServiceNow are doing, that area will be driven with a AI workflows. So you'll see AI going >>Off is RPA a company is AI, is RPA a feature of something bigger? Or can someone have a company on RPA UI pass? One will be at their event this summer? Um, is it a product company? I mean, I mean, RPA is almost, should be embedded in everything. It's >>A feature. It is very good point. Very, very good thinking. So one is, it's a category for sure. Like, as we thought, it's a category, it's an area where RPA may change the name. I call it much more about automation, workflow automation, but RPA and automation is a category. Um, it's a company, or, but that automation should be embedded in every area. Yeah. Like we call cloud NA and AI NATO it'll become automation. NA yeah. And that's your thinking. >>It's almost interesting me. I think about the, what you're talking about what's coming to mind is I'm kinda having flashbacks to the old software model of middleware. Remember at middleware, it was very easy to understand it. It was middleware. It sat between two things and then the middle, and it was software abstraction. Now you have all, all kinds of workflows, abstractions everywhere. So multiple databases, it's not a monolithic thing. Right? Right. So as you break that down, is this the new modern middleware? Because what you're talking about is data workflows, but they might be siloed or they integrated. I mean, these are the challenges. This is crazy. What's the, >>So don't about the databases become called poly databases. Yeah. I call this one polyglot automation. So you need automation as a layer, as a category, but you also need to put automation in every area like you were talking about. It should be part of service. Now it should be part of ISRA, like every company, every Salesforce. So that's why you see MuleSoft and Salesforce buying RPA companies. So you'll see all the SaaS companies, cloud companies having an automation as a core. So it's like how you have a database and compute and sales and networking. You'll also have an automation as a layer <inaudible> inside every stack. >>All right. So I wanna shift gears a little bit and get your perspective on what's going on behind us. You can see, uh, behind us, you've got the expo hall. We got, um, we're back to vents, but you got, you know, AMD, Clum, Ove, uh, Dynatrace data, dog, innovative, all the companies out here that we know, we interview them all. They're trying to be suppliers to this growing enterprise market. Right. Okay. But now you also got the entrepreneurial equation. Okay. We're gonna have John Sado on from Bel later today. He's a former NEA guy and we always talk to Jerry, Jen. We know all the, the VCs. What does the startups look like? What does the state of the, in your mind, cause you, I know you invest the entrepreneurial founder situation, clouds bigger. Mm-hmm <affirmative> global, right? Data's part of it. You mentioned data's code. Yes. Basically data is everything. What's it like for a first an entrepreneur right now who's starting a company. What's the white space. What's the attack plan. How do they get in the market? How do they engineer everything? >>Very good. So I'll give it to, uh, two things that I'm seeing out there. Remember leaders of Amazon created the startups 15 years back. Everybody built on Amazon now, Azure and GCP. The next layer would be is people don't just build on Amazon. They're going to build it on top of snowflake. Companies are snowflake becomes a data platform, right? People will build on snowflake. Right? So I see my old boss flagman try to build companies on snowflake. So you don't build it just on Amazon. You build it on Amazon and snowflake. Snowflake will become your data store. Snowflake will become your data layer. Right? So I think that's in the of, <inaudible> trying to do that. So if I'm doing observability AI ops, if I'm doing next level of Splunk SIM, I'm gonna build it on snowflake, on Salesforce, on Amazon, on Azure, et cetera. >>It's interesting. You know, Jerry Chan has it put out a thesis a couple months ago called castles in the cloud where your moat is, what you do in the cloud. Not necessarily in the, in the IP. Um, Dave LAN and I had last reinvent, coined the term super cloud, right? He's got a lot of traction and a lot of people throwing, throwing mud at us, but we were, our thesis was, is that what Snowflake's doing? What Goldman S Sachs is doing. You starting to see these clouds on top of clouds. So Amazon's got this huge CapEx advantage. And guys like Charles Fitzgeral out there, who we like was kind of shit on us saying, Hey, you guys terrible, they didn't get it. Like, yeah. I don't think he gets it, but that's a whole, can't wait to debate him publicly on this. <laugh> if he's cool. Um, but snowflake is on Amazon. Yes. Now they say they're on Azure now. Cause they've got a bigger market and they're public, but ultimately without a AWS snowflake doesn't exist. And, and they're reimagining the data warehouse with the cloud, right? That's the billion dollar opportunity. >>It is. It is. They both are very tight. So imagine what Frank has done at snowflake and Amazon. So if I'm a startup today, I want to build everything on Amazon where possible whatever is, I cannot build. I'll make the pass layer. Remember the middle layer pass will be snowflake. So can build it on snowflake. I can use them for data layer. If I really need to size, I'll build it on four.com Salesforce. So I think that's where you'll see. So >>Basically if you're an entrepreneur, the north star in terms of the outcome is be a super cloud. >>It is, >>That's the application on another big CapEx ride, the CapEx of AWS or cloud, >>And that reduce your product development, your go to market and you get use the snowflake marketplace to drive your engagement. >>Yeah. Yeah. How are, how is Amazon and the clouds dealing with these big whales? The snowflakes of the world? I mean, I know they got a great relationship, uh, but snowflake now has to run a company they're public. Yeah. So, I mean, I'll say, I think got Redshift. Amazon has got red, um, but Snowflake's a big customer. They're probably paying AWS think big bills too. >>So John, very good. Cause it's like how Netflix is and Amazon prime, right. Netflix runs on Amazon, but Amazon has Amazon prime that co-option will be there. So Amazon will have Redshift, but Amazon is also partnering with, uh, snowflake to have native snowflake data warehouse as a data layer. So I think depending on the application use case, you have to use each of the above. I think snowflake is here for a long term. Yeah. Yeah. So if I'm building an application, I want to use snowflake then writing from stats. >>Well, I think that comes back down to entrepreneurial hustle. Do you have a better product? Right. Product value will ultimately determine it as long as the cloud doesn't, You know, foreclose your value that's right. But some sort of internal hack, but I think, I think the general question that I have is that I think it's okay to have a super cloud like that because the rising tide is still happening at some point. When does the rising tide stop >>And >>Do the people shopping up their knives, it gets more competitive or is it just an infinite growth cycle? I >>Think it's growth. You call it cloud scale. You invented the word cloud scale. So I think look, cloud will continually agree, increase. I think there's, as long as there are more movement from on, uh, OnPrem to the classical data center, I think there's no reason at this point, the rumor, the old lift and shift that's happening in like my business. I see people lift and shifting from the it operations. It helpless, even the customer service service now and, uh, ticket data from BMCs CAS like Microfocus, all those workloads are shifted to the cloud, right? So cloud ticketing system is happening. Cloud system of record is happening. So I think this train has still a long way to go made. >>I wanna get your thoughts for the folks watching that are, uh, enterprise buyers or practitioners, not suppliers to the market, feel free to, to XME or DMing. Next question's really about the buying side, which is if I'm a customer, what's the current, um, appetite for startup products. Cause you know, the big enterprises now and, you know, small, medium, large, and large enterprise are all buying new companies cuz a startup can go from zero to relevant very quickly. So that means now enterprises are engaging heavily with startups. What's it like what's is there a change in order of magnitude of the relationship between the startup selling to, or a growing startup selling to an enterprise? Um, have you seen changes there? I mean I'm seeing some stuff, but why don't we get your thoughts on that? What, no, it is. >>If I remember going back to our 2007 or eight, it, when I used to talk to you back then when Amazon started very small, right? We are an Amazon summit here. So I think enterprises on the average used to spend nothing with startups. It's almost like 0% or 1% today. Most companies are already spending 20, 30% with startups. Like if I look at a CIO line business, it's gone. Yeah. Can it go more? I think it can double in the next four, five years. Yeah. Spending on the startups. >>Yeah. And check out, uh, AWS startups.com. That's a site that we built for the startup community for buyers and startups. And I want to get your reaction because I reference the URL cause it's like, there's like a bunch of companies we've been promoting because the solutions that startups have actually are new stuff. Yes. It's bending, it's shifting left for security or using data differently or um, building tools and platforms for data engineering. Right. Which is a new persona that's emerging. So you know, a lot of good resources there, um, and gives back now to the data question. Now, getting back to your, what you're working on now is what's your thoughts around this new, um, data engineering persona, you mentioned AIOps, we've been seeing AIOps IOPS booming and that's creating a new developer paradigm that's right. Which we call coin data as code data as code is like infrastructure as code, but it's for data, right? It's developing with data, right? Retraining machine learnings, going back to the data lake, getting data to make, to do analysis, to make the machine learning better post event or post action. So this, this data engineers like an SRE for data, it's a new, scalable role we're seeing. Do you see the same thing? Do you agree? Um, do you disagree or can you share >>Yourself? No, I have a lot of thoughts that plus I see AIOP solutions in the future should be not looking back. I need to be like we are in San Francisco bay. That means earthquake prediction. Right? I want AOPs to predict when the outages are gonna happen. When there's a performance issue. I don't think most AOPs vendors have not gone there yet. Like I spend a lot of time with data dog, Cisco app Dyna, right? Dynatrace, all this solution will go future towards to proactive solution with AOPs. But what you bring up a very good point on the data side. I think like we have a Amazon marketplace and Amazon for startup, there should be data exchange where you want to create for AOPs and AI service that customers are give the data, share the data because we thought the data algorithms are useless. I can come the best algorithm, but I gotta train them, modify them, tweak them, make them better, make them better. Yeah. And I think their whole data exchange is the industry has not thought through something you and me talk many times. Yeah. Yeah. I think the whole, that area is very important. >>You've always been on, um, on the Vanguard of data because, uh, it's been really fun. Yeah. >>Going back to our big data days back in 2009, you know, >>Look at, look how much data bricks has grown. >>It is uh, double, the key >>Cloud kinda went private, so good stuff. What are you working on right now? Give a, give a, um, plug for what you're working on. You'll still investing. >>I do still invest, but look, I'm a hundred percent on ISRA right now. I'm the CEO there. Yeah. Okay. So right. ISRA is my number one baby right now. So I'm looking at that growing customers and my customers are some of them, you like it's zoom auto desk, Mac of fee, uh, grandchildren, all the top customers. Um, mainly for it help desk customer service. AIOps those are three product lines and going after enterprise and commercial deals. >>And when should someone buy your product? What's what's their need? What category is it? >>I think they look whenever somebody needs to buy the product is if you need AOP solution to predict, keep your lights on predict S one area. If you want to improve employee experience, you are using a slack teams and you want to automate all your workflows. That's another value problem. Third is customer service. You don't want to hire more people to do it. Some of the areas where you want to scale your company, grow your company, eliminate the cost customer service, >>Great stuff, man. Doing great to see you. Thanks for coming on. Congratulations on the success of your company and your investments. Thanks for coming on the cube. Okay. I'm John fur here at the cube live in San Francisco for day one of two days of coverage of 80 summit, 2022. And we're gonna be at 80 summit in San, uh, in New York and the summer. So look for that on this calendar, of course go to eight of us, startups.com. I mentioned that it's a site for all the hot startups and of course the cube.net and Silicon angle.com. Thanks for watching. We'll be back more coverage after this short break. >>Okay. Welcome back everyone. This to cubes coverage here in San Francisco, California, a Davis summit, 2022, the beginning of the event season, as it comes back a little bit smaller footprint, a lot of hybrid events going on, but this is actually a physical event, a summit new York's coming in the summer. We'll be there too with the cube on the set. We're getting back in the groove, psyched to be back. We were at reinvent, uh, as well, and we'll see more and more cube, but you're gonna see a lot of virtual cube, a lot of hybrid cube. We wanna get all those conversations, try to get more interviews, more flow going. But right now I'm excited to have Corey Quinn here on the back on the cube chief cloud economists with duck, bill groove, he founder, uh, and chief content person always got great angles, fun comedy, authoritative Corey. Great to see you. Thank you. >>Thanks. Coming on. Sure is a lot of words to describe as shit posting, which is how I describe what I tend to do. Most days, >>Shit posting is an art form now. And if you look at Mark's been doing a lot of shit posting lately, all a billionaires are shit posting, but they don't know how to do it. Like they're not >>Doing it right. Something opportunity there. It's like, here's how to be even more obnoxious and incisive. It's honestly the most terrifying scenario for anyone is if I have that kind of budget to throw at my endeavors, it's like, I get excited with a nonsense I can do with a $20 gift card for an AWS credit compared to, oh well, if I could buy a mid-size island to begin doing this from, oh, then we're having fun. This >>Shit posting trend. Interesting. I was watching a thread go on about, saw someone didn't get a job because of their shit posting and the employer didn't get it. And then someone on the other side, I'll hire the guy cuz I get that's highly intelligent shit posting. So for the audience that doesn't know what shit posting is, what is shit posting? >>It's more or less talking about the world of enterprise tech, which even that sentence is hard to finish without falling asleep and toppling out of my chair in front of everyone on the livestream. But it's doing it in such a way that brings it to life that says the quiet part. A lot of the audience is thinking, but generally doesn't say either because they're polite or not a jackass or more prosaically are worried about getting fired for better or worse. I don't have that particular constraint, >>Which is why people love you. So let's talk about what you, what you think is, uh, worthy and not worthy in the industry right now, obviously, uh, coupons coming up in Spain, which they're having a physical event, you can see the growth of cloud native Amazons, all, all the Adams let see new CEO, Andy move on to be the chief of all. Amazon just saw him. The cover of was it time magazine. Um, he's under a lot of stress. Amazon's changed. Invoice has changed. What's working. What's not, what's rising, what's falling. What's hot. What's not, >>It's easy to sit here and criticize almost anything these folks do. They they're effectively in a fishbowl, but I have trouble imagining the logistics. It takes to wind up handling the catering for a relatively downscale event like this one this year, let alone running a 1.7 million employee company having to balance all the competing challenges and pressures and the rest. I, I just can't fathom what it would be like to look at all of AWS. It's, it's sprawling, immense that dominates our entire industry and say, okay, this is a good start, but I, I wanna focus on something with a broader remit. What is that? How do you even get into that position? And you can't win once you're there. All you can do is hold onto the tiger and hope you don't get mold. Well, >>There's a lot of force for good conversations, seeing a lot of that going on, Amazon's trying to port and he was trying to portray themselves as you know, the Pathfinder, you know, you're the pioneer, um, force for good. And I get that and I think that's a good angle as cloud goes mainstream. There's still the question of, we had a guy on just earlier, who was a skydiving instructor and we were joking about the early days of cloud. Like that was like skydiving, build a parachute open, you know, and now it same kind of thing. As you move to edge, things are like reliable in some areas, but still new, new fringe, new areas. That's crazy. Well, >>Since the last time we've spoken, uh, Steve Schmidt is now the CISO for all of Amazon and his backfill replacement. The AWS CISO is CJ. Moses who as a hobby races, a as a semi-pro race car driver to my understanding, which either, I don't know what direction to take that in either. This is what he does to relax or ultimately, or ultimately it's. Huh? That, that certainly says something about risk assessment. I'm not entirely sure what, but okay. Either way, sounds like more exciting >>Replacement ready <laugh> in case something goes wrong. I, the track highly >>Available >>CSOs. I gotta say one of the things I do like in the recent trend is that the tech companies are getting into the formula one, which I was never a fan of until I watched that Netflix series. But when you look at the formula one, it's pretty cool. Cause it's got some tech angles, I get the whole data instrumentation thing, but the most coolest thing about formula one is they have these new rigs out. Yeah. Where you can actually race in e-sports with other, in pure simulation of the race car. You gotta get the latest and video graphics card, but it's basically a tricked out PC with amazing monitors and you have all the equipment of F1 and you're basically simulating racing. >>Oh, it's great too. And I can see the appeal of these tech companies getting into it because these things are basically rocket shifts. When those cars go, like they're sitting there, we can instrument every last part of what is going on inside that vehicle. And then AWS crops up. And we can bill on every one of those dimensions too. And it's like slow down their hasty pudding one step at a time. But I do see the appeal. >>So I gotta ask you about, uh, what's going in your world. I know you have a lot of great success. We've been following you in the queue for many, many years. Got a great newsletter. Check out Corey Quinn's newsletter, uh, screaming in the cloud program. Uh, you're on the cutting edge and you've got a great balance between really being snarky and, and, and really being delivering content. That's exciting, uh, for people, uh, with a little bit of an edge, um, how's that going? Uh, what's back any blow back late there been uptick. What was, what are some of the things you're hearing from your audience, more Corey, more Corey. And then of course the, the PR team's calling you >>The weird thing about having an audience beyond a certain size is far and away as a landslide. The most common response I get is silence where it's high. I'm emailing an awful lot of people at last week in AWS every week and okay. They must not have heard me it. That is not actually true. People just generally don't respond to email because who responds to email newsletters. That sounds like something, a lunatic might do same story with response to live streams and podcasts. It's like, I'm gonna call into that am radio show and give them a piece of my mind. People generally don't do that. >>We should do that. Actually. I think sure would call in. Oh, I, >>I think >>Chief, we had that right now. People would call in and say, Corey, what do you think about X? >>Yeah. It not, everyone understands the full context of what I do. And in fact, increasingly few people do and that's fine. I, I keep forgetting that sometimes people do not see what I'm doing in the same light that I do. And that's fine. Blowback has been largely minimal. Honestly, I am surprised anything by how little I have gotten over the last five years of doing this, but it would be easier to dismiss me if I weren't generally. Right. When, okay, so you launch this new service and it seems pretty crappy to me cuz when I try and build something, it falls over and begs for help. And people might not like hearing that, but it's what customers are finding too. Yeah. I really am the voice of the customer. >>You know, I always joke with Dave ante about how John Fort's always at, uh, reinvent getting the interview with jazzy now, Andy we're there, you're there. And so we have these rituals at the events. It's all cool. Um, one of the rituals I like about your, um, your content is you like to get on the naming product names. Um, and, and, and, and, and kind of goof on that. Now why I like is because I used to work at ETT Packard where they used to name things as like engineers, HP 1 0 5, or we can't, >>We have a new monitor. How are we gonna name it? Throw the wireless keyboard down the stairs again. And there you go. Yeah. >>It's and the old joke at HP was if they, if they invented sushi, they'd say, yeah, we can't call sushi. It's cold, dead fish. That's what it is. And so the joke was cold. Dead fish is a better name than sushi. So you know is fun. So what's the, what are the, how's the Amazon doing in there? Have they changed their naming, uh, strategy, uh, on some of their, their >>Producting, they're going in different directions. When they named Amazon Aurora, they decided to explore a new theme of Disney princesses as they go down those paths. And some things are more descriptive. Some people are clearly getting bonused on a number of words. They can shove into it. Like the better a service is the longer it's name. Like AWS systems manager, session manager is a great one. I love the service, ridiculous name. They have systems manager, parameter store, which is great. They have secrets manager, which does the same thing. It's two words less, but that one costs money in a way that systems manage your parameter store does not. It's >>Fun. What's your, what's your favorite combination of acronyms >>Combination of you >>Got Ks. You got EMR, you got EC two. You got S three SQS. Well, Redshift the on an acronym, you >>Gots is one of my personal favorites because it's either elastic block store or elastic bean stock, depending entirely on the context of the conversation. >>They still up bean stalk. Or is that still around? Oh, >>They never turn anything off. They're like the anti Google, Google turns things off while they're still building it. Whereas Amazon is like, wow, we built this thing in 2005 and everyone hates it. But while we certainly can't change it, now it has three customers on it. John three <laugh>. >>Okay. >>Simple BV still haunts our dreams. >>I, I actually got an email. I saw one of my, uh, servers, all these C two S were being deprecated and I got an email I'm like, I couldn't figure out. Why can you just like roll it over? Why, why are you telling me just like, give me something else. Right. Okay. So let me talk about, uh, the other things I want to ask you is that like, okay. So as Amazon gets better in some areas, where do they need more work in your opinion? Because obviously they're all interested in new stuff and they tend to like put it out there for their end to end customers. But then they've got ecosystem partners who actually have the same product. Yes. And, and this has been well documented. So it's, it's not controversial. It's just that Amazon's got a database, Snowflake's got a database service. So Redshift, snowflake database is, so you got this co-op petition. Yes. How's that going? And what are you hearing about the reaction to any of that stuff? >>Depends on who you ask. They love to basically trot out a bunch of their partners who will say nice things about them. And it very much has heirs of, let's be honest, a hostage video, but okay. Cuz these companies do partner with Amazon and they cannot afford to rock the boat too far. I'm not partnered with anyone. I can say what I want and they're basically restricted to taking away my birthday at worse so I can live with that. >>All right. So I gotta ask about multi-cloud cause obviously the other cloud shows are coming up. Amazon hated that word. Multi-cloud um, a lot of people are saying, you know, it's not a real good marketing word, like multi sounds like, you know, root canal. Mm-hmm <affirmative> right. So is there a better description for multi-cloud >>Multiple single points? >>Dave loves that term. Yeah. >>Yeah. You're building in multiple single points of failure. Do it for the right reasons or don't do it as a default. I believe not doing it is probably the right answer. However, and if I were, if I were Amazon, I wouldn't want to talk about multi-cloud either as the industry leader, talk about other clouds, bad direction to go in from a market cap perspective, it doesn't end well for you, but regardless of what they want to talk about, or don't want to talk about what they say, what they don't say, I tune all of it out. And I look at what customers are doing and multi-cloud exists in a variety of forms. Some brilliant, some brain dead. It depends a lot on context. But my general response is when someone gets on stage from a company and tells me to do a thing that directly benefits their company. I am skeptical at best. Yeah. When customers get on stage and say, this is what we're doing, because it solves problems. That's when I shut up and listen. Yeah. >>Cool. Awesome. Corey, I gotta ask you a question, cause I know you, we you've been, you know, fellow journeymen and the, and the cloud journey going to all the events and then the pandemic hit where now in the third year, who knows what it's gonna gonna end. Certainly events are gonna look different. They're gonna be either changing footprint with the virtual piece, new group formations. Community's gonna emerge. You got a pretty big community growing and it's throwing like crazy. What's the weirdest or coolest thing, or just big chain angels. You've seen with the pandemic, uh, from your perspective, cuz you've been in the you're in the middle of the whitewater rafting. You've seen the events you circle offline. You saw the online piece, come in, you're commentating. You're calling balls and strikes in the industry. You got a great team developing over there. Duck bill group. What's the big aha moment that you saw with the pandemic. Weird, fun, serious, real in the industry and with customers what's >>Accessibility. Reinvent is a great example. When in the before times it's open to anyone who wants to attend, who can pony up two grand and a week in Las Vegas and get to Las Vegas from wherever they happen to be by moving virtually suddenly it, it embraces the reality that talent is even distributed. Opportunity is not. And that means that suddenly these things are accessible to a wide swath of audience and potential customer base and the rest that hadn't been invited to the table previously, it's imperative that we not lose that. It's nice to go out and talk to people and have people come up and try and smell my hair from time to time, I smell delightful. Let make assure you, but it was, but it's also nice to be. >>I have a product for you if you want, you know. >>Oh, excellent. I look forward to it. What is it putting? Why not? <laugh> >>What else have you seen? So when accessibility for talent, which by the way is totally home run. What weird things have happened that you've seen? Um, that's >>Uh, it's, it's weird, but it's good that an awful lot of people giving presentations have learned to tighten their message and get to the damn point because most people are not gonna get up from a front row seat in a conference hall, midway through your Aing talk and go somewhere else. But they will change a browser tab and you won't get them back. You've gotta be on point. You've gotta be compelling if it's going to be a virtual discussion. >>Yeah. And also turn off your IMEs too. >>Oh yes. It's always fun in the, in the meetings when you're talking to someone and their co is messaging them about, should we tell 'em about this? And I'm sitting there reading it and it's >>This guy is really weird. Like, >>Yes I am and I bring it into the conversation and then everyone's uncomfortable. It goes, wow. >>Why not? I love when my wife yells at me over I message. When I'm on a business call, like, do you wanna take that about no, I'm good. >>No, no. It's better off. I don't. No, the only encourager it's fine. >>My kids. Excellent. Yeah. That's fun again. That's another weird thing. And, and then group behavior is weird. Now people are looking at, um, communities differently. Yes. Very much so, because if you're fatigued on content, people are looking for the personal aspect. You're starting to see much more of like yeah. Another virtual event. They gotta get better. One and two who's there. >>Yeah. >>The person >>That's a big part of it too is the human stories are what are being more and more interesting. Don't get up here and tell me about your product and how brilliant you are and how you built it. That's great. If I'm you, or if I wanna work with you or I want to compete with you, or I wanna put on my engineering hat and build it myself. Cause why would I buy anything? That's more than $8. But instead, tell me about the problem. Tell me about the painful spot that you specialize in. Tell me a story there. >>I, I >>Think that gets a glimpse in a hook and >>Makes more, more, I think you nailed it. Scaling storytelling. Yes. And access to better people because they don't have to be there in person. I just did it thing. I never, we never would've done the queue. We did. Uh, Amazon stepped up in sponsors. Thank you, Amazon for sponsoring international women's day, we did 30 interviews, APAC. We did five regions and I interviewed this, these women in Asia, Pacific eight, PJ, they called for in this world. And they're amazing. I never would've done those interviews cuz I never, would've seen 'em at an event. I never would've been in Japan or Singapore to access them. And now they're in the index. They're in the network. They're collaborating on LinkedIn. So a threads are developing around connections that I've never seen before. Yes. Around the content, >>Absolutely >>Content value plus >>The networking. And that is the next big revelation of this industry is going to realize you have different companies. And in Amazon's case, different service teams, all, all competing with each other, but you have the container group and you have the database group and you have the message cuing group. But customers don't really want to build things from spare parts. They want a solution to a problem. I want to build an app that does Twitter for pets or whatever it is I'm trying to do. I don't wanna basically have to pick and choose and fill my shopping cart with all these different things. I want something that's gonna give me what I'm trying to get as close to turnkey as possible. Moving up the stack. That is the future. And just how it gets here is gonna be >>Well we're here with Corey Quinn, the master of the master of content here in the a ecosystem. Of course we we've been following up in the beginnings. Great guy. Check out his blog, his site, his newsletter screaming podcast. Cory, final question for you. Uh, what do you hear doing what's on your agenda this week in San Francisco and give a plug for the duck build group. What are you guys doing? I know you're hiring some people what's on the table for the company. What's your focus this week and put a plug in for the group. >>I'm here as a customer and basically getting outta my cage cuz I do live here. It's nice to actually get out and talk to folks who are doing interesting things at the duck build group. We solve one problem. We fixed the horrifying AWS bill, both from engineering and architecture, advising as well as negotiating AWS contracts because it turns out those things are big and complicated. And of course my side media projects last week in aws.com, we are, it it's more or less a content operation where I indulge my continual and ongoing law of affair with the sound of my own voice. >><laugh> and you good. It's good content. It's on, on point fun, Starky and relevant. So thanks for coming to the cube and sharing with us. Appreciate it. No, thank you. Fun. You. Okay. This the cube covers here in San Francisco, California, the cube is back at to events. These are the summits, Amazon web services summits. They happen all over the world. We'll be in New York and obviously we're here in San Francisco this week. I'm John furry. Keep, keep it right here. We'll be back with more coverage after this short break. Okay. Welcome back everyone. This's the cubes covers here in San Francisco, California, we're live on the show floor of AWS summit, 2022. I'm John for host of the cube and remember AWS summit in New York city coming up this summer, we'll be there as well. And of course reinvent the end of the year for all the cube coverage on cloud computing and AWS. The two great guests here from the APN global APN se Jenko and Jeff Grimes partner leader, Jeff and se is doing partnerships global APN >>AWS global startup program. Yeah. >>Okay. Say that again. >>AWS global startup program. >>That's the official name. >>I love >>It too long, too long for me. Thanks for coming on. Yeah, of course. Appreciate it. Tell us about what's going on with you guys. What's the, how was you guys organized? You guys we're obviously were in San Francisco bay area, Silicon valley, zillions of startups here, New York. It's got another one we're gonna be at tons of startups. Lot of 'em getting funded, big growth and cloud big growth and data security, hot and sectors. >>Absolutely. >>So maybe, maybe we could just start with the global startup program. Um, it's essentially a white glove service that we provide to startups that are built on AWS. And the intention there is to help identify use cases that are being built on top of AWS. And for these startups, we want to provide white glove support in co building products together. Right. Um, co-marketing and co-selling essentially, um, you know, the use cases that our customers need solved, um, that either they don't want to build themselves or are perhaps more innovative. Um, so the, a AWS global startup program provides white glove support, dedicated headcount for each one of those pillars. Um, and within our program, we've also provided incentives, programs go to market activities like the AWS startup showcase that we've built for these startups. >>Yeah. By the way, start AWS startups.com is the URL, check it out. Okay. So partnerships are key. Jeff, what's your role? >>Yeah. So I'm responsible for leading the overall F for, for the AWS global startup program. Um, so I've got a team of partner managers that are located throughout the us, uh, managing a few hundred startup ISVs right now. <laugh> >>Yeah, I got >>A lot. We've got a lot. >>There's a lot. I gotta, I gotta ask the tough question. Okay. I'm I'm a startup founder. I got a team. I just got my series a we're grown. I'm trying to hire people. I'm super busy. What's in it for me. Yeah. What do you guys bring to the table? I love the white glove service, but translate that what's in it. What do I get out of it? What's >>A good story. Good question. I focus, I think. Yeah, because we get, we get to see a lot of partners building their businesses on AWS. So, you know, from our perspective, helping these partners focus on what, what do we truly need to build by working backwards from customer feedback, right? How do we effectively go to market? Because we've seen startups do various things, um, through trial and error, um, and also just messaging, right? Because oftentimes partners or rather startups, um, try to boil the ocean with many different use cases. So we really help them, um, sort of laser focus on what are you really good at and how can we bring that to the customer as quickly as possible? >>Yeah. I mean, it's truly about helping that founder accelerate the growth of their company. Yeah. Right. And there's a lot that you can do with AWS, but focus is truly the key word there because they're gonna be able to find their little piece of real estate and absolutely deliver incredible outcomes for our customers. And then they can start their growth curve there. >>What are some of the coolest things you've seen with the APN that you can share publicly? I know you got a lot going on there, a lot of confidentiality. Um, but you know, we're here lot of great partners on the floor here. I'm glad we're back at events. Uh, a lot of stuff going on digitally with virtual stuff and, and hybrid. What are some of the cool things you guys have seen in the APN that you can point to? >>Yeah, absolutely. I mean, I can point to few, you can take them. Sure. So, um, I think what's been fun over the years for me personally, I came from a startup, ran sales at an early stage startup and, and I went through the whole thing. So I have a deep appreciation for what these guys are going through. And what's been interesting to see for me is taking some of these early stage guys, watching them progress, go public, get acquired, and see that big day mm-hmm <affirmative>, uh, and being able to point to very specific items that we help them to get to that point. Uh, and it's just a really fun journey to watch. >>Yeah. I, and part of the reason why I really, um, love working at the AWS, uh, global startup program is working with passionate founders. Um, I just met with a founder today that it's gonna, he's gonna build a very big business one day, um, and watching them grow through these stages and supporting that growth. Um, I like to think of our program as a catalyst for enterprise sort of scale. Yeah. Um, and through that we provide visibility, credibility and growth opportunities. >>Yeah. A lot, a lot of partners too. What I found talking to staff founders is when they have that milestone, they work so hard for it. Whether it's a B round C round Republic or get bought. Yeah. Um, then they take a deep breath and they look back at wow, what a journey it's been. So it's kind of emotional for sure. Yeah. Still it's a grind. Right? You gotta, I mean, when you get funding, it's still day one. You don't stop. It's no celebrate, you got a big round or valuation. You still gotta execute >>And look it's hypercompetitive and it's brutally difficult. And our job is to try to make that a little less difficult and navigate those waters right. Where everyone's going after similar things. >>Yeah. I think as a group element too, I observe that startups that I, I meet through the APN has been interesting because they feel part of AWS. Yeah, totally. As a group of community, as a vibe there. Um, I know they're hustling, they're trying to make things happen. But at the same time, Amazon throws a huge halo effect. I mean, that's a huge factor. I mean, yeah. You guys are the number one cloud in the business, the growth in every sector is booming. Yeah. And if you're a startup, you don't have that luxury yet. And look at companies like snowflake, they're built on top of AWS. Yeah. I mean, people are winning by building on AWS. >>Yeah. And our, our, our program really validates their technology first. So we have, what's called a foundation's technical review that we put all of our startups through before we go to market. So that when enterprise customers are looking at startup technology, they know that it's already been vetted. And, um, to take that a step further and help these partners differentiate, we use programs like the competency programs, the DevOps compet, the, the security competency, which continues to help, um, provide sort of a platform for these startups, help them differentiate. And also there's go to market benefits that are associated with that. >>Okay. So let me ask the, the question that's probably on everyone's mind, who's watching. Certainly I asked this a lot. There's a lot of companies startups out there who makes the, is there a criteria? Oh God, it's not like his sports team or anything, but like sure. Like there's activate program, which is like, there's hundreds of thousands of startups out there. Not everyone is at the APN. Right? Correct. So ISVs again, that's a whole nother, that's a more mature partner that might have, you know, huge market cap or growth. How do you guys focus? How do you guys focus? I mean, you got a good question, you know, a thousand flowers blooming all the time. Is there a new way you guys are looking at it? I know there's been some talk about restructure or, or new focus. What's the focus. >>Yeah. It's definitely not an easy task by any means. Um, but you know, I recently took over this role and we're really trying to establish focus areas, right. So obviously a lot of the fees that we look after our infrastructure ISVs, that's what we do. Uh, and so we have very specific pods that look after different type of partners. So we've got a security pod, we've got a DevOps pod, we've got core infrastructure, et cetera. And really we're trying to find these ISVs that can solve, uh, really interesting AWS customer challenges. >>So you guys have a deliberate, uh, focus on these pillars. So what infrastructure, >>Security, DevOps, and data and analytics, and then line of business >>Line of business line, like web marketing >>Solutions, business apps, >>Business, this owner type thing. Exactly. >>Yeah, exactly. >>So solutions there. Yeah. More solutions and the other ones are like hardcore. So infrastructure as well, like storage, backup, ransomware of stuff, or, >>Uh, storage, networking. >>Okay. Yeah. The classic >>Database, et cetera. Right. >>And so there's teams on each pillar. >>Yep. So I think what's, what's fascinating for the startup that we cover is that they've got, they truly have support from a build market sell perspective. Right. So you've got someone who's technical to really help them get the technology, figured out someone to help them get the marketing message dialed and spread, and then someone to actually do the co-sell, uh, day to day activities to help them get in front of customers. >>Probably the number one request that we always ask for Amazon is can we waste that sock report? Oh, download it, the console, which we use all the time. Exactly. But security's a big deal. I mean, you know, SREs are evolving, that role of DevOps is taking on dev SecOps. Um, I, I could see a lot of customers having that need for a relationship to move things faster. Do you guys provide like escalation or is that a part of a service or not, not part of a, uh, >>Yeah, >>So the partner development manager can be an escalation point. Absolutely. Think of them as an extension of your business inside of AWS. >>Great. And you guys how's that partner managers, uh, measure >>On those three pillars. Right. Got it. Are we billing, building valuable use cases? So product development go to market, so go to market activities, think blog, posts, webinars, case studies, so on and so forth. And then co-sell not only are we helping these partners win their current opportunities that they are sourcing, but can we also help them source net new deals? Yeah. Right. That's >>Very important. I mean, top asked from the partners is get me in front of customers. Right. Um, not an easy task, but that's a huge goal of ours to help them grow their top >>Line. Right. Yeah. In fact, we had some interviews here on the cube earlier talking about that dynamic of how enterprise customers are buying. And it's interesting, a lot more POCs. I have one partner here that you guys work with, um, on observability, they got a huge POC with capital one mm-hmm <affirmative> and the enterprises are engaging the startups and bringing them in. So the combination of open source software enterprises are leaning into that hard and bringing young growing startups in mm-hmm <affirmative>. Yep. So I could see that as a huge service that you guys can bring people in. >>Right. And they're bringing massively differentiated technology to the table. Mm-hmm <affirmative> the challenge is they just might not have the brand recognition that the big guys have. And so that it's our job is how do you get that great tech in front of the right situations? >>Okay. So my next question is about the show here, and then we'll talk globally. So here in San Francisco sure. You know, Silicon valley bay area, San Francisco bay area, a lot of startups, a lot of VCs, a lot of action. Mm-hmm <affirmative> so probably a big market for you guys. Yeah. So what's exciting here in SF and then outside SF, you guys have a global program, you see any trends that are geography based or is it sure areas more mature? There's certain regions that are better. I mean, I just interviewed a company here that's doing, uh, AWS edge really well in these cases. It's interesting that these, the partners are filling a lot of holes and gaps in the opportunities with AWS. So what's exciting here. And then what's the global perspective. >>Yeah, totally. So obviously a ton of partners, I, from the bay area that we support. Um, but we're seeing a lot of really interesting technology coming out of AMEA specifically. Yeah. Uh, and making a lot of noise here in the United States, which is great. Um, and so, you know, we definitely have that global presence and, and starting to see super differentiated technology come out of those regions. >>Yeah. Especially Tel Aviv. Yeah. >>Amy real quick, before you get in the surge. It's interesting. The VC market in, in Europe is hot. Yeah. They've got a lot of unicorns coming in. We've seen a lot of companies coming in. They're kind of rattling their own, you know, cage right now. Hey, look at us. We'll see if they crash, you know, but we don't see that happening. I mean, people have been projecting a crash now in, in the startup ecosystem for at least a year. It's not crashing. In fact, funding's up. >>Yeah. The pandemic was hard on a lot of startups for sure. Yeah. Um, but what we've seen is many of these startups, they, as quickly as they can grow, they can also pivot as, as, as well. Um, and so I've actually seen many of our startups grow through the pandemic because their use cases are helping customers either save money, become more operationally efficient and provide value to leadership teams that need more visibility into their infrastructure during a pandemic. >>It's an interesting point. I talked to Andy jazzy and Adam Leski both say the same thing during the pandemic necessity, the mother of all invention. Yep. And startups can move fast. So with that, you guys are there to assist if I'm a startup and I gotta pivot cuz remember iterate and pivot, iterate and pivot. So you get your economics, that's the playbook of the ventures and the models. >>Exactly. How >>Do you guys help me do that? Give me an example of walk me through, pretend me I'm a startup. Hey, I am on the cloud. Oh my God. Pandemic. They need video conferencing. Hey cube. Yeah. What do I need? Surge? What, what do I do? >>That's a good question. First thing is just listen. Yeah. I think what we have to do is a really good job of listening to the partner. Um, what are their needs? What is their problem statement and where do they want to go at the end of the day? Um, and oftentimes because we've worked with so many successful startups, they have come out of our program. We have, um, either through intuition or a playbook, determined what is gonna be the best path forward and how do we get these partners to stop focusing on things that will eventually, um, just be a waste of time yeah. And, or not provide, or, you know, bring any fruit to the table, which, you know, essentially revenue. >>Well, we love star rights here in the cube because one, um, they have good stories. They're oil and cutting edge, always pushing the envelope and they're kind of disrupting someone else. Yeah. And so they have an opinion. They don't mind sharing on camera. So love talking to startups. We love working with you guys on our startup showcases startups.com. Check out AWS startups.com and you got the showcases, uh, final. We I'll give you guys the last word. What's the bottom line bumper sticker for AP the global APN program. Summarize the opportunity for startups, what you guys bring to the table and we'll close it out. Totally start >>With you. Yeah. I think the AWS global startup program's here to help companies truly accelerate their business full stop. Right. And that's what we're here for. I love it. >>It's a good way to, it's a good way to put it Dito. >>Yeah. All right, sir. Thanks for coming on. Thanks John. Great to see you love working with you guys. Hey, startups need help. And the growing and huge market opportunities, the shift cloud scale data engineering, security infrastructure, all the markets are exploding in growth because of the digital transformation of the realities here. Open source and cloud all making it happen here in the cube in San Francisco, California. I'm John furrier, your host. Thanks for watching >>John. >>Hello and welcome back to the cubes live coverage here in San Francisco, California for AWS summit, 2022. I'm John for host of the cube. Uh, two days of coverage, AWS summit, 2022 in New York city. Coming up this summer, we'll be there as well at events are back. The cube is back of course, with the cube virtual cube hybrid, the cube.net, check it out a lot of content this year, more than ever, a lot more cloud data cloud native, modern applic is all happening. Got a great guest here. Jeremy Burton, Cub alumni, uh, CEO of observe Inc in the middle of all the cloud scale, big data observability Jeremy. Great to see you. Thanks >>Always great to come and talk to you on the queue, man. It's been been a few years, so, >>Um, well you, you got your hands. You're in the trenches with great startup, uh, good funding, great board, great people involved in the observability hot area, but also you've been a senior executive president of Dell, uh, EMC, uh, 11 years ago you had a, a vision and you actually had an event called cloud meets big data. Um, yeah. And it's here. You predicted it 11 years ago. Um, look around it's cloud meets big data. >>Yeah. I mean the, the cloud thing I think, you know, was, was probably already a thing, but the big data thing I do claim credit for, for, for sort of catching that bus out, um, you know, we, we were on the, the, the bus early and, and I think it was only inevitable. Like, you know, if you could bring the economics and the compute of cloud to big data, you, you could find out things you could never possibly imagine. >>So you're close to a lot of companies that we've been covering deeply. Snowflake obviously are involved, uh, the board level, you know, the founders, you know, the people there cloud, you know, Amazon, you know, what's going on here? Yeah. You're doing a startup as the CEO at the helm, uh, chief of observ, Inc, which is an observability, which is to me in the center of this confluence of data engineering, large scale integrations, um, data as code integrating into applic. I mean, it's a whole nother world developing, like you see with snowflake, it means snowflake is super cloud as we call it. So a whole nother wave is here. What's your, what's this wave we're on what's how would you describe the wave? >>Well, a couple of things, I mean, people are, I think riding more software than, than ever fall. Why? Because they've realized that if, if you don't take your business online and offer a service, then you become largely irrelevant. And so you you've got a whole set of new applications. I think, I think more applications now than any point. Um, not, not just ever, but the mid nineties, I always looked at as the golden age of application development. Now back then people were building for windows. Well, well now they're building for things like AWS is now the platform. Um, so you've got all of that going on. And then at the same time, the, the side effect of these applications is they generate data and lots of data and the, you know, the sort of the transactions, you know, what you bought today or something like that. But then there's what we do, which is all the telemetry data, all the exhaust fumes. And I think people really are realizing that their differentiation is not so much their application. It's their understanding of the data. Can, can I understand who my best customers are, what I sell today. If people came to my website and didn't buy, then I not, where did they drop off all of that they wanna analyze. And, and the answers are all in the data. The question is, can you understand it >>In our last startup showcase, we featured data as code. One of the insights that we got out of that I wanna get your opinion on our reaction to is, is that data used to be put into a data lake and turns into a data swamp or throw into the data warehouse. And then we'll do some query, maybe a report once in a while. And so data, once it was done, unless it was real time, even real time was not good anymore after real time. That was the old way. Now you're seeing more and more, uh, effort to say, let's go look at the data cuz now machine learning is getting better. Not just train once mm-hmm <affirmative> they're iterating. Yeah. This notion of iterating and then pivoting, iterating and pivoting. Yeah, that's a Silicon valley story. That's like how startups work, but now you're seeing data being treated the same way. So now you have another, this data concept that's now yeah. Part of a new way to create more value for the apps. So this whole, this whole new cycle of >>Yeah. >>Data being reused and repurposed and figured out and >>Yeah, yeah. I'm a big fan of, um, years ago. Uh, uh, just an amazing guy, Andy McAfee at the MIT C cell labs I spent time with and he, he had this line, which still sticks to me this day, which is look I'm I'm. He said I'm part of a body, which believes that everything is a matter of data. Like if you, of enough data, you can answer any question. And, and this is going back 10 years when he was saying these kind of things and, and certainly, you know, research is on the forefront. But I, I think, you know, starting to see that mindset of the, the sort of MIT research be mainstream, you know, in enterprises, they they're realizing that yeah, it is about the data. You know, if I can better understand my data better than my competitor than I've got an advantage. And so the question is is, is how, what, what technologies and what skills do I need in my organization to, to allow me to do that. So >>Let's talk about observing you the CEO of, okay. Given you've seen the wave before you're in the front lines of observability, which again is in the center of all this action what's going on with the company. Give a quick minute to explain, observe for the folks who don't know what you guys do. What's the company doing? What's the funding status, what's the product status and what's the customer status. Yeah. >>So, um, we realized, you know, a handful of years ago, let's say five years ago that, um, look, the way people are building applications is different. They they're way more functional. They change every day. Uh, but in some respects they're a lot more complicated. They're distributed. They, you know, microservices architectures and when something goes wrong, um, the old way of troubleshooting and solving problems was not gonna fly because you had SA so much change going into production on a daily basis. It was hard to tell like where the problem was. And so we thought, okay, it's about time. Somebody looks at the exhaust fumes from this application and all the telemetry data and helps people troubleshoot and make sense of the problems that they're seeing. So, I mean, that's observability, it's actually a term that goes back to the 1960s. It was a guy called, uh, Rudolph like, like everything in tech, you know, it's, it's a reinvention of, of something from years gone by. >>But, um, there's a guy called, um, Rudy Coleman in 1960s, kinder term. And, and, and the term was been able to determine the state of a system by looking at its external outputs. And so we've been going on this for, uh, the best part of the all years now. Um, it took us three years just to build the product. I think, I think what people don't appreciate these days often is the barrier to entry in a lot of these markets is quite high. You, you need a lot of functionality to have something that's credible with a customer. Um, so yeah, this last year we, we, we did our first year selling, uh, we've got about 40 customers now. <affirmative> um, we just we've got great investors for the hill ventures. Uh, I mean, Mike SP who was, you know, the, the guy who was the, really, the first guy in it snowflake and the, the initial investor were fortunate enough to, to have Mike on our board. And, um, you know, part of the observed story yeah. Is closely knit with snowflake because all of that time data know we, we still are in there. >>So I want to get, uh, >>Yeah. >>Pivot to that. Mike Pfizer, snowflake, Jeremy Burton, the cube kind of, kind of same thinking this idea of a super cloud or what snowflake became snowflake is massively successful on top of AWS. Mm-hmm <affirmative> and now you're seeing startups and companies build on top of snowflake. Yeah. So that's become an entrepreneurial story that we think that to go big in the cloud, you can have a cloud on a cloud, uh, like as Jerry, Jerry Chan and Greylock calls it castles in the cloud where there are moats in the cloud. So you're close to it. I know you're doing some stuff with snowflake. So a startup, what's your view on building on top of say a snowflake or an AWS, because again, you gotta go where the data is. You need all the data. >>Yeah. So >>What's your take on that? >>I mean, having enough gray hair now, um, you know, again, in tech, I think if you wanna predict the future, look at the past. And, uh, you know, to many years ago, 25 years ago, I was at a, a smaller company called Oracle and an Oracle was the database company. And, uh, their, their ambition was to manage all of the world's transactional data. And they built on a platform or a couple of platforms, one, one windows, and the other main one was Solaris. And so at that time, the operator and system was the platform. And, and then that was the, you know, ecosystem that you would compete on top of. And then there were companies like SAP that built applications on top of Oracle. So then wind the clock forward 25 years gray hairs. <laugh> the platform, isn't the operating system anymore. The platform is AWS, you know, Google cloud. I gotta probably look around if I say that in. Yeah. It's >>Okay. But hyperscale, yeah. CapX built out >>That is the new platform. And then snowflake comes along. Well, their aspiration is to manage all of the, not just human generator data, but machine generated data in the world of cloud. And I think they they've done an amazing job doing for the, I'd say, say the, the big data world, what Oracle did for the relational data world, you know, way back 25 years ago. And then there are folks like us come along and, and of course my ambition would be, look, if, if we can be as successful as an SAP building on top of snow snowflake, uh, as, as they were on top of Oracle, then, then we'd probably be quite happy. >>So you're building on top of snowflake. >>We're building on top of snowflake a hundred percent. And, um, you know, I've had folks say to me, well, aren't you worried about that? Isn't that a risk? It's like, well, that that's a risk. You >>Still on the board. >>Yeah. I'm still on the board. Yeah. That that's a risk I'm prepared to take <laugh> I am long on snowflake you, >>Well, you're in a good spot. Stay on the board, then you'll know what's going on. Okay. No know just doing, but the, this is a real dynamic. It is. It's not a one off it's. >>Well, and I do believe as well that the platform that you see now with AWS, if you look at the revenues of AWS is an order of magnitude more than Microsoft was 25 years ago with windows mm-hmm <affirmative>. And so I believe the opportunity for folks like snowflake and folks like observe it's an order of magnitude more than it was for the Oracle and the SAPs of the old >>World. Yeah. And I think this is really, I think this is something that this next generation of entrepreneurship is the go big scenario is you gotta be on a platform. Yeah. >>It's quite >>Easy or be the platform, but it's hard. There's only like how many seats are at that table left. >>Well, value migrates up over time. So, you know, when the cloud thing got going, there were probably 10, 20, 30, you know, Rackspace and there's 1,000,001 infrastructure, a service platform as a service, my, my old, uh, um, employee EMC, we had pivotal, you know, pivotal was a platform as a service. You don't hear so much about it, these, but initially there's a lot of players and then it consolidates. And then to, to like extract, uh, a real business, you gotta move up, you gotta add value, you gotta build databases, then you gotta build applications. So >>It's interesting. Moving from the data center of the cloud was a dream for starters. Cause then if the provision, the CapEx, now the CapEx is in the cloud. Then you build on top of that, you got snowflake you on top of that, the >>Assumption is almost that compute and storage is free. I know it's not quite free. Yeah. It's >>Almost free, >>But, but you can, you know, as an application vendor, you think, well, what can I do if I assume compute and storage is free, that's the mindset you've gotta get into. >>And I think the platform enablement to value. So if I'm an entrepreneur, I'm gonna get a serious, multiple of value in what I'm paying. Yeah. Most people don't even blanket their Avis pills unless they're like massively huge. Yeah. Then it's a repatriation question or whatever discount question, but for most startups or any growing company, the Amazon bill should be a small factor. >>Yeah. I mean, a lot of people, um, ask me like, look, you're building on snowflake. Um, you, you know, you are, you are, you're gonna be, you're gonna be paying their money. How, how, how, how does that work with your business model? If you're paying them money, you know, do, do you have a viable business? And it's like, well, okay. I, we could build a database as well in observe, but then I've got half the development team working on in that will never be as good as snowflake. And so we made the call early on that. No, no, we, we wanna innovate above the database. Yeah. Right. Snowflake are doing a great job of innovating on the database and, and the same is true of something like Amazon, like, like snowflake could have built their own cloud and their own platform, but they didn't. >>Yeah. And what's interesting is that Dave <inaudible> and I have been pointing this out and he's actually more on snowflake. I I've been looking at data bricks, um, and the same dynamics happening, the proof is the ecosystem. Yeah. I mean, if you look at Snowflake's ecosystem right now and data bricks it's exploding. Right. I mean, the shows are selling out the floor. Space's book. That's the old days at VMware. Yeah. The old days at AWS >>One and for snowflake and, and any platform provider, it's a beautiful thing. You know, we build on snowflake and we pay them money. They don't have to sell to us. Right. And we do a lot of the support. And so the, the economics work out really, really well. If you're a platform provider and you've got a lot of ecosystems. >>Yeah. And then also you get, you get a, um, a trajectory of, uh, economies of scale with the institutional knowledge of snowflake integrations, right. New products. You're scaling that function with the, >>Yeah. I mean, we manage 10 petabytes of data right now. Right. When I, when I, when I arrived at EMC in 2010, we had, we had one petabyte customer. And, and so at observe, we've been only selling the product for a year. We have 10 petabytes of data under management. And so been able to rely on a platform that can manage that is invaluable, >>You know, but Jeremy Greek conversation, thanks for sharing your insights on the industry. Uh, we got a couple minutes left. Um, put a plug in for observe. What do you guys, I know you got some good funding, great partners. I don't know if you can talk about your, your, your POC customers, but you got a lot of high ends folks that are working with you. You getting traction. Yeah. >>Yeah. >>Scales around the corner. Sounds like, are you, is that where you are scale? >>Got, we've got a big announcement coming up in two or weeks. We've got, we've got new funding, um, which is always great. Um, the product is, uh, really, really close. I think, as a startup, you always strive for market fit, you know, which is at which point can you just start hiring salespeople? And the revenue keeps going. We're getting pretty close to that right now. Um, we've got about 40 SaaS companies run on the platform. They're almost all AWS Kubernetes, uh, which is our sweet spot to begin with, but we're starting to get some really interesting, um, enterprise type customers. We're, we're, you know, F five networks we're POC in right now with capital one, we got some interest in news around capital one coming up. I, I can't share too much, uh, but it's gonna be exciting. And, and like I saids hill continued to, to, to stick, >>I think capital one's a big snowflake customer as well. Right. They, >>They were early in one of the things that attracted me to capital one was they were very, very good with snowflake early on. And, and they put snowflake in a position in the bank where they thought that snowflake could be successful. Yeah. And, and today that, that is one of Snowflake's biggest accounts. >>So capital one, very innovative cloud, obviously AIOS customer and very innovative, certainly in the CISO and CIO, um, on another point on where you're at. So you're, Prescale meaning you're about to scale, right? So you got POCs, what's that trick GE look like, can you see around the corner? What's, what's going on? What's on, around the corner. That you're, that you're gonna hit the straight and narrow and, and gas it >>Fast. Yeah. I mean, the, the, the, the key thing for us is we gotta get the product. Right. Um, the nice thing about having a guy like Mike Pfizer on the board is he doesn't obsess about revenue at this stage is questions that the board are always about, like, is the product, right? Is the product right? Is the product right? If you got the product right. And cuz we know when the product's right, we can then scale the sales team and, and the revenue will take care of itself. Yeah. So right now all the attention is on the product. Um, the, this year, the exciting thing is we were, we're adding all the tracing visualizations. So people will be able to the kind of things that back in the day you could do with the new lakes and, and AppDynamics, the last generation of, of APM tools, you're gonna be able to do that within observe. And we've already got the logs and the metrics capability in there. So for us, this year's a big one, cuz we sort of complete the trifecta, you know, the, the logs, >>What's the secret sauce observe. What if you had the, put it into a, a sentence what's the secret sauce? I, >>I, I think, you know, an amazing founding engineering team, uh, number one, I mean, at the end of the day, you have to build an amazing product and you have to solve a problem in a different way. And we've got great long term investors. And, and the biggest thing our investors give is actually it's not just money. It gives us time to get the product, right. Because if we get the product right, then we can get the growth. >>Got it. Final question. Why I got you here? You've been on the enterprise business for a long time. What's the buyer landscape out there. You got people doing POCs on capital one scale. So we know that goes on. What's the appetite at the buyer side for startups and what are their requirements that you're seeing? Uh, obviously we're seeing people go in and dip into the startup pool because new ways to refactor their business restructure. So a lot happening in cloud. What's the criteria. How are enterprises engaging in with startups? >>Yeah. I mean, enterprises, they know they've gotta spend money transforming the business. I mean, this was, I almost feel like my old Dell or EMC self there, but, um, what, what we were saying five years ago is happening. Um, everybody needs to figure out out a way to take their, this to this digital world. Everybody has to do it. So the nice thing from a startup standpoint is they know at times they need to risk or, or take a bet on new technology in order to, to help them do that. So I think you've got buyers that a have money, uh, B prepared to take risks and it's, it's a race against time to, you know, get their, their offerings in this. So a new digital footprint, >>Final, final question. What's the state of AWS. Where do you see them going next? Obviously they're continuing to be successful. How does cloud 3.0, or they always say it's day one, but it's more like day 10. Uh, but what's next for Aw. Where do they go from here? Obviously they're doing well. They're getting bigger and bigger. >>Yeah. They're, they're, it's an amazing story. I mean, you know, we we're, we're on AWS as well. And so I, I think if they keep nurturing the builders in the ecosystem, then that is their superpower. They, they have an early leads. And if you look at where, you know, maybe the likes of Microsoft lost the plot in the, in the late it was, they stopped, uh, really caring about developers and the folks who were building on top of their ecosystem. In fact, they started buying up their ecosystem and competing with people in their ecosystem. And I see with AWS, they, they have an amazing head start and if they did more, you know, if they do more than that, that's, what's gonna keep the jut rolling for many years to come. Yeah, >>They got the silicone and they got the staff act, developing Jeremy Burton inside the cube, great resource for commentary, but also founding with the CEO of a company called observing in the middle of all the action on the board of snowflake as well. Um, great start. Thanks for coming on the cube. >>Always a pleasure. >>Okay. Live from San Francisco to cube. I'm John for your host. Stay with us more coverage from San Francisco, California after the short break. >>Hello. Welcome back to the cubes coverage here live in San Francisco, California. I'm John furrier, host of the cubes cube coverage of AWS summit 2022 here in San Francisco. We're all the developers of the bay area at Silicon valley. And of course, AWS summit in New York city is coming up in the summer. We'll be there as well. SF and NYC cube coverage. Look for us. Of course, reinforcing Boston and re Mars with the whole robotics AI thing, all coming together. Lots of coverage stay with us today. We've got a great guest from Deibel VC. John Skoda, founding partner, entrepreneurial venture is a venture firm. Your next act, welcome to the cube. Good to see you. >>Good to see you, Matt. I feel like it's been forever since we've been able to do something in person. Well, >>I'm glad you're here because we run into each other all the time. We've known each other for over a decade. Um, >><affirmative>, it's been at least 10 years now, >>At least 10 years more. And we don't wanna actually go back as frees back, uh, the old school web 1.0 days. But anyway, we're in web three now. So we'll get to that in >>Second. We, we are, it's a little bit of a throwback to the path though, in my opinion, >><laugh>, it's all the same. It's all distributed computing and software. We ran each other in cube con you're investing in a lot of tech startup founders. Okay. This next level, next gen entrepreneurs have a new makeup and it's software. It's hardcore tech in some cases, not hardcore tech, but using software is take old something old and make it better, new, faster. <laugh>. So tell us about Deibel what's the firm. I know you're the founder, uh, which is cool. What's going on. Explain >>What you're doing. I mean, you remember I'm a recovering entrepreneur, right? So of course I, I, I, >>No, you're never recovering. You're always entrepreneur >>Always, but we are also always recovering. So I, um, started my first company when I was 24. If you remember, before there was Facebook and friends, there was instant messaging. People were using that product at work every day, they were creating a security vulnerability between their network and the outside world. So I plugged that hole and built an instant messaging firewall. It was my first company. The company was called, I am logic and we were required by Symantec. Uh, then spent 12 years investing in the next generation of our companies, uh, early investor in open source companies and cloud companies and spent a really wonderful 12 years, uh, at a firm called NEA. So I, I feel like my whole life I've been either starting enterprise software companies or helping founders start enterprise software companies. And I'll tell you, there's never been a better time than right now to start enter price software company. >>So, uh, the passion for starting a new firm was really a recognition that founders today that are starting in an enterprise software company, they, they tend to be, as you said, a more technical founder, right? Usually it's a software engineer or a builder mm-hmm <affirmative>, uh, they are building products that are serving a slightly different market than what we've traditionally seen in enterprise software. Right? I think traditionally we've seen it buyers or CIOs that have agendas and strategies, which, you know, purchased software that has traditionally bought and sold tops down. But, you know, today I think the most successful enterprise software companies are the ones that are built more bottoms up and have more technical early opts. And generally speaking, they're free to use. They're free to try. They're very commonly community source or open source companies where you have a large technical community that's supporting them. So there's a, there's kind of a new normal now I think in great enterprise software. And it starts with great technical founders with great products and great and emotions. And I think there's no better place to, uh, service those people than in the cloud and uh, in, in your community. >>Well, first of all, congratulations, and by the way, you got a great pedigree and great background, super smart admire of your work and your, and, and your founding, but let's face it. Enterprise is hot because digital transformation is all companies. The is no, I mean, consumer is enterprise. Now everything is what was once a niche. No, I won't say niche category, but you know, not for the faint of heart, you know, investors, >>You know, it's so funny that you say that enterprise is hot because you, and I feel that way now. But remember, like right now, there's also a giant tech in VC conference in Miami <laugh> it's covering cryptocurrencies and FCS and web three. So I think beauty is definitely in the eye of the beholder <laugh> but no, I, I will tell you, >>Ts is one big enterprise, cuz you gotta have imutability you got performance issues. You have, I IOPS issues. Well, and, >>And I think all of us here that are, uh, maybe students of history and have been involved in, open in the cloud would say that we're, you know, much of what we're doing is, uh, the predecessors of the web web three movement. And many of us I think are contributors to the web three movement. >>The hype is definitely that three. >>Yeah. But, but >>You know, for >>Sure. Yeah, no, but now you're taking us further east to Miami. So, uh, you know, look, I think, I, I think, um, what is unquestioned with the case now? And maybe it's, it's more obvious the more time you spend in this world is this is the fastest growing part of enterprise software. And if you include cloud infrastructure and cloud infrastructure spend, you know, it is by many men over, uh, 500 billion in growing, you know, 20 to 30% a year. So it it's a, it's a just incredibly fast, >>Let's getting, let's get into some of the cultural and the, the shifts that are happening, cuz again, you, you have the luxury of being in enterprise when it was hard, it's getting easier and more cooler. I get it and more relevant, but it's also the hype of like the web three, for instance. But you know, uh, um, um, the CEO snowflake, okay. Has wrote a book and Dave Valenti and I were talking about it and uh, Frank Luman has says, there's no playbooks. We always ask the CEOs, what's your playbook. And he's like, there's no playbook, situational awareness, always Trump's playbooks. So in the enterprise playbook, oh, higher direct sales force and SAS kind of crushed the, at now SAS is being redefined, right. So what is SAS? Is snowflake a SAS or is that a platform? So again, new unit economics are emerging, whole new situation, you got web three. So to me there's a cultural shift, the young entrepreneurs, the, uh, user experience, they look at Facebook and say, ah, you know, they own all my data. You know, we know that that cliche, um, they, you know, the product. So as this next gen, the gen Z and the millennials come in and our customers and the founders, they're looking at things a little bit differently and the tech better. >>Yeah. I mean, I mean, I think we can, we can see a lot of commonalities across all successful startups and the overall adoption of technology. Uh, and, and I would tell you, this is all one big giant revolution. I call it the user driven revolution. Right. It's the rise of the user. Yeah. And you might say product like growth is currently the hottest trend in enterprise software. It's actually user like growth, right. They're one in the same. So sometimes people think the product, uh, is what is driving. You >>Just pull the >>Product through. Exactly, exactly. And so that's that I, that I think is really this revolution that you see, and, and it does extend into things like cryptocurrencies and web three and, you know, sort of like the control that is taken back by the user. Um, but you know, many would say that, that the origins of this movement maybe started with open source where users were, are contributors, you know, contributors, we're users and looking back decades and seeing how it, how it fast forward to today. I think that's really the trend that we're all writing and it's enabling these end users. And these end users in our world are developers, data engineers, cybersecurity practitioners, right. They're really the users. And they're really the, the beneficiaries and the most, you know, kind of valued people in >>This. I wanna come back to the data engineers in a second, but I wanna make a comment and get your reaction to, I have a, I'm a GenXer technically, so for not a boomer, but I have some boomer friends who are a little bit older than me who have, you know, experienced the sixties. And I've, I've been staying on the cube for probably about eight years now that we are gonna hit a digital hippie revolution, meaning a rebellion against in the sixties was rebellion against the fifties and the man and, you know, summer of love. That was a cultural differentiation from the other one other group, the predecessors. So we're kind of having that digital moment now where it's like, Hey boomers, Hey people, we're not gonna do that anymore. We hate how you organize shit. >>Right. But isn't this just technology. I mean, isn't it, isn't it like there used to be the old adage, like, you know, you would never get fired for buying IBM, but now it's like, you obviously probably would get fired if you bought IBM. And I mean, it's just like the, the, I think, I think >>It's the main for days, those renegades were breaking into Stanford, starting the home brew club. So what I'm trying to get at is that, do you see the young cultural revolution also, culturally, just, this is my identity NFTs to me speak volumes about my, I wanna associate with NFTs, not single sign on. Well, >>Absolutely. And, and I think like, I think you're hitting on something, which is like this convergence of, of, you know, societal trends with technology trends and how that manifests in our world is yes. I think like there is unquestionably almost a religion around the way in which a product is built. Right. And we can use open source, one example of that religion. Some people will say, look, I'll just never try a product in the cloud if it's not open source. Yeah. I think cloud, native's another example of that, right? It's either it's, you know, it either is cloud native or it's not. And I think a lot of people will look at a product and say, look, you know, you were not designed in the cloud era. Therefore I just won't try you. And sometimes, um, like it or not, it's a religious decision, right? It's, it's something that people just believe to be true almost without, uh, necessarily. I mean >>The decision making, let me ask you this next question. As a VC. Now you look at pitch, well, you've made a VC for many years, but you also have the founder, uh, entrepreneurial mindset, but you can get empathize with the founders. You know, hustle is a big part of the, that first founder check, right? You gotta convince someone to part with their ch their money and the first money in which you do a lot of is about believing in the person. So fing, so you make, it is hard. Now you, the data's there, you either have it cloud native, you either have the adaption or traction. So honesty is a big part of that pitch. You can't fake it. Oh, >>AB absolutely. You know, there used to be this concept of like the persona of an entrepreneur, right. And the persona of the entrepreneur would be, you know, somebody who was a great salesperson or somebody who tell a great story. You, I still think that that's important, right? It still is a human need for people to believe in narratives and stories. But having said that you're right, the proof is in the pudding, right? At some point you click download and you try the product and it does what it says it it's gonna do, or it doesn't, or it either stands up to the load test or it doesn't. And so I, I feel like in this new economy that we live in, it's a shift from maybe the storytellers and the creators to, to the builders, right. The people that know how to build great product. And in some ways the people that can build great product yeah. Stand out from the crowd. And they're the ones that can build communities around their products. And, you know, in some ways can, um, you know, kind of own more of the narrative because their products exactly >>The volume back to the user led growth. >>Exactly. And it's the religion of, I just love your product. Right. And I, I, I, um, Doug song was the founder of du security used to say, Hey, like, you know, the, the really like in today's world of like consumption based software, the user is only gonna give you 90 seconds to figure out whether or not you're a company that's easy to do business with. Right. And so you can say, and do all the things that you want about how easy you are to work with. But if the product isn't easy to install, if it's not easy to try, if it's not, if, if the, you know, it's gotta speak to >>The, speak to the user, but let me ask a question now that the people watching who are maybe entrepreneurial entrepreneur, um, masterclass here is in session. So I have to ask you, do you prefer, um, an entrepreneur to come in and say, look at John. Here's where I'm at. Okay. First of all, storytelling's fine. Whether you're an extrovert or introvert, have your style, sell the story in a way that's authentic, but do you, what do you prefer to say? Here's where I'm at? Look, I have an idea. Here's my traction. I think here's my MVP prototype. I need help. Or do you wanna just see more stats? What's the, what's the preferred way that you like to see entrepreneurs come in and engage, engage? >>There's tons of different styles, man. I think the single most important thing that every founder should know is that we, we don't invest in what things are today. We invest in what we think something will become. Right. And I think that's why we all get up in the morning and try to build something different, right? It's that we see the world a different way. We want it to be a different way, and we wanna work every single moment of the day to try to make that vision a reality. So I think the more that you can show people where you want to be, the more likely somebody is gonna align with your vision and, and want to invest in you and wanna be along for the ride. So I, I wholeheartedly believe in showing off what you got today, because eventually we all get down to like, where are we and what are we gonna do together? But, um, no, I >>Show >>The path. I think the single most important thing for any founder and VC relationship is that they have the same vision, uh, have the same vision. You can, you can get through bumps in the road, you can get through short term spills. You can all sorts of things in the middle of the journey can happen. Yeah. But it doesn't matter as much if you share the same long term vision, >>Don't flake out and, and be fashionable with the latest trends because it's over before you can get there. >>Exactly. I think many people that, that do what we do for a living will say, you know, ultimately the future is relatively easy to predict, but it's the timing that's impossible to predict. So you, you know, you sort of have to balance the, you know, we, we know that the world is going this way and therefore we're gonna invest a lot of money to try to make this a reality. Uh, but sometimes it happens in six months. Sometimes it takes six years is sometimes like 16 years. >>Uh, what's the hottest thing in enterprise that you see the biggest wave that people should pay attention to that you're looking at right now with Desel partners, Tebel dot your site. What's the big wave. What's your big >>Wave. There, there's three big trends that we invest in. And they're the, they're the only things we do day in, day out. One is the explosion and open source software. So I think many people think that all software is unquestionably moving to an open source model in some form or another yeah. Tons of reasons to debate whether or not that is gonna happen and on what timeline happening >>Forever. >>But it is, it is accelerating faster than we've ever seen. So I, I think it's, it's one big, massive wave that we continue to ride. Um, second is the rise of data engineering. Uh, I think data engineering is in and of itself now, a category of software. It's not just that we store data. It's now we move data and we develop applications on data. And, uh, I think data is in and of itself as big of a, a market as any of the other markets that we invest in. Uh, and finally, it's the gift that keeps on giving. I've spent my entire career in it. We still feel that security is a market that is under invested. It is, it continues to be the place where people need to continue to invest and spend more money. Yeah. Uh, and those are the three major trends that we run >>And security, you think we all need a dessert do over, right? I mean, do we need a do over in security or is what's the core problem? I, >>I, I keep using this word underinvested because I think it's the right way to think about the problem. I think if you, I think people generally speaking, look at cyber security as an add-on. Yeah. But if you think about it, the whole economy is moving online. And so in, in some ways like security is core to protecting the digital economy. And so it's, it shouldn't be an afterthought, right? It should be core to what everyone is doing. And that's why I think relative to the trillions of dollars that are at stake, uh, I believe the market size for cybersecurity is around 150 billion. And it still is a fraction of what we're, what >>We're and security even boom is booming now. So you get the convergence of national security, geopolitics, internet digital >>That's right. You mean arguably, right? I mean, arguably again, it's the area of the world that people should be spending more time and more money given what to stake. >>I love your thesis. I gotta, I gotta say, you gotta love your firm. Love. You're doing we're big supporters of your mission. Congratulations on your entrepreneurial venture. And, uh, we'll be, we'll be talking and maybe see a Cub gone. Uh, >>Absolutely. >>Certainly EU maybe even north America's in Detroit this year. >>Huge fan of what you guys are doing here. Thank you so much for having me on >>The show. Guess bell VC Johnson here on the cube. Check him out. Founder for founders here on the cube, more coverage from San Francisco, California. After the short break, stay with us. Everyone. Welcome to the queue here. Live in San Francisco, California for AWS summit, 2022 we're live we're back with the events. Also we're virtual. We got hybrid all kinds of events. This year, of course, 80% summit in New York city is happening this summer. We'll be there with the cube as well. I'm John. Again, John host of the cube got a great guest here. Justin Coby owner and CEO of innovative solutions. Their booth is right behind us. Justin, welcome to the cube. >>Thank you. Thank you for having me. >>So we're just chatting, uh, uh, off camera about some of the work you're doing. You're the owner of and CEO. Yeah. Of innovative. Yeah. So tell us a story. What do you guys do? What's the elevator pitch. >>Yeah. <laugh> so the elevator pitch is we are, uh, a hundred percent focused on small to midsize businesses that are moving into the cloud or have already moved to the cloud and really trying to understand how to best control, cost, security, compliance, all the good stuff, uh, that comes along with it. Um, exclusively focused on AWS and, um, you know, about 110 people, uh, based in Rochester, New York, that's where our headquarters is, but now we have offices down in Austin, Texas up in Toronto, uh, key Canada, as well as Chicago. Um, and obviously in New York, uh, you know, the, the business was never like this, uh, five years ago, um, founded in 1989, made the decision in 2018 to pivot and go all in on the cloud. And, uh, I've been a part of the company for about 18 years, bought the company about five years ago and it's been a great ride. It >>It's interesting. The manages services are interesting with cloud cause a lot of the heavy liftings done by AWS. So we had Matt on your team on earlier talking about some of the edge stuff. Yeah. But you guys are a managed cloud service. You got cloud advisory, you know, the classic service that's needed, but the demands coming from cloud migrations and application modernization and obviously data is a huge part of it. Huge. How is this factoring into what you guys do and your growth cuz you guys are the number one partner on the SMB side for edge. Yeah. For AWS, you got results coming in. Where's the, where's the forcing function. What's the pressure point. What's the demand like? >>Yeah. It's a great question. Every CEO I talk to, that's a small to midsize business. They're trying to understand how to leverage technology. It better to help either drive a revenue target for their own business, uh, help with customer service as so much has gone remote now. And we're all having problems or troubles or issues trying to hire talent. And um, you know, tech ISNT really at the, at the forefront and the center of that. So most customers are coming to us and they're like, listen, we gotta move to the cloud or we move some things to cloud and we want to do that better. And um, there's this big misnomer that when you move to the cloud, you gotta automatically modernize. Yeah. And what we try to help as many customers understand as possible is lifting and shifting, moving the stuff that you maybe currently have OnPrem and a data center to the cloud first is a first step. And then, uh, progressively working through a modernization strateg, always the better approach. And so we spend a lot of time with small to midsize businesses who don't have the technology talent on staff to be able to do >>That. Yeah. They want get set up. But then the dynamic of like latency is huge. We're seeing that edge product is a big part of it. This is not a one-off happening around everywhere. It is. And it's not, it's manufacturing, it's the physical plant or location >>Literally. >>And so, and you're seeing more IOT devices. What's that like right now from a challenge and problem statement standpoint, are the customers, not staff, is the it staff kind of old school? Is it new skills? What's the core problem you guys solve >>In the SMB space? The core issue nine outta 10 times is people get enamored with the latest and greatest. And the reality is not everything that's cloud based. Not all cloud services are the latest and greatest. Some things have been around for quite some time and are hardened solutions. And so, um, what we try to do with technology staff that has traditional on-prem, uh, let's just say skill sets and they're trying to move to a cloud-based workload is we try to help those customers through education and through some practical, let's just call it use case. Um, whether that's a proof of concept that we're doing or whether we're gonna migrate a small workload over, we try to give them the confidence to be able to not, not necessarily go it alone, but to, to, to have the, uh, the Gusto and to really have the, um, the, the opportunity to, to do that in a wise way. Um, and what I find is that most CEOs that I talk to, yeah, they're like, listen, the end of the day, I'm gonna be spending money in one place or another, whether that's OnPrem or in the cloud. I just want to know that I'm doing that in a way that helps me grow as quickly as possible status quo. I think every, every business owner knows that COVID taught us anything that status quo is, uh, is, is no. No. >>Good. How about factoring in the, the agility and speed equation? Does that come up a lot? It >>Does. I think, um, I, there's also this idea that if, uh, if we do a deep dive analysis and we really take a surgical approach to things, um, we're gonna be better off. And the reality is the faster you move with anything cloud based, the better you are. And so there's this assumption that we gotta get it right the first time. Yeah. In the cloud, if you start down your journey in one way and you realize midway that it's not the right, let's just say the right place to go. It's not like buying a piece of iron that you put in the closet and now you own it in the cloud. You can turn those services on and off. It's gives you a much higher density for making decisions and failing >>Forward. Well actually shutting down the abandoning the projects that early and not worrying about it, you got it. I mean, most people don't abandon cause like, oh, I own it. >>Exactly. And >>They get, they get used to it. Like, and then they wait too long. >>That's exactly. Yeah. >>Frog and boiling water as we used to say. So, oh, it's a great analogy. So I mean, this is a dynamic that's interesting. I wanna get more thoughts on it because like I'm a, if I'm a CEO of a company, like, okay, I gotta make my number. Yeah. I gotta keep my people motivated. Yeah. And I gotta move faster. So this is where you, I get the whole thing. And by the way, great service, um, professional services in the cloud right now are so hot because so hot, you can build it and then have option optionality. You got path decisions, you got new services to take advantage of. It's almost too much for customers. It is. I mean, everyone I talked to at reinvent, that's a customer. Well, how many announcements did am jazzy announce or Adam, you know, the 5,000 announcement or whatever. They do huge amounts. Right. Keeping track of it all. Oh, is huge. So what's the, what's the, um, the mission of, of your company. How does, how do you talk to that alignment? Yeah. Not just processes. I can get that like values as companies, cuz they're betting on you and your people. >>They are, they are, >>What's the values. >>Our mission is, is very simple. We want to help every small to midsize business leverage the power of the cloud. Here's the reality. We believe wholeheartedly. This is our vision that every company is going to become a technology company. So we go to market with this idea that every customer's trying to leverage the power of the cloud in some way, shape or form, whether they know it or don't know it. And number two, they're gonna become a tech company in the process of that because everything is so tech-centric. And so when you talk about speed and agility, when you talk about the, the endless options and the endless permutations of solutions that a customer can buy in the cloud, how are you gonna ask a team of one or two people in your, or it department to make all those decisions going it alone or trying to learn it as you go, it only gets you so far working with a partner. >>I'll just give you some perspective. We work with about a thousand small to midsize business customers. More than 50% of those customers are on our managed services. Meaning they know that we have their back Andre or the safety net. So when a customer is saying, all right, I'm gonna spend a couple thousand dollars a month in the cloud. They know that that bill, isn't gonna jump to $10,000 a month going in alone. Who's there to help protect that. Number two, if you have a security posture and let's just say you're high profile and you're gonna potentially be more vulnerable to security attack. If you have a partner, that's all offering you some managed services. Now you, again, you've got that backstop and you've got those services and tooling. We, we offer, um, seven different products, uh, that are part of our managed services that give the customer the tooling, that for them to go out and buy on their own for a customer to go out today and go buy a new Relic solution on their own. It, it would cost 'em a fortune. If >>Training alone would be insane, a factor and the cost. Yes, absolutely. Opportunity cost is huge, >>Huge, absolutely enormous training and development. Something. I think that is often, you know, it's often overlooked technologists. Typically they want to get their skills up. Yeah. They, they love to get the, the stickers and the badges and the pins, um, at innovative in 2018, when, uh, when we made the decision to go all in on the club, I said to the organization, you know, we have this idea that we're gonna pivot and be aligned with AWS in such a way that it's gonna really require us all to get certified. My executive assistant at the time looks at me. She said, even me, I said, yeah, even you, why can't you get certified? Yeah. And so we made, uh, a conscious decision. It wasn't requirement and still isn't today to make sure everybody in the company has the opportunity to become certified. Even the people that are answering the phones at the front desk >>And she could be running the Kubernetes clusters. I love it. It's amazing. >>But I'll tell you what, when that customer calls and they have a real Kubernetes issue, she'll be able to assist and get >>The right people involved. And that's a cultural factor that you guys have. So, so again, this is back to my whole point about SMBs and businesses in general, small en large, it staffs are turning over the gen Z and millennials are in the workforce. They were provisioning top of rack switches. Right. First of all. And so if you're a business, there's also the, I call the build out, um, uh, return factor, ROI piece. At what point in time as an owner or SMB, do I get the ROI? Yeah. I gotta hire a person to manage it. That person's gonna have five zillion job offers. Yep. Uh, maybe who knows? Right. I got cybersecurity issues. Where am I gonna find a cyber person? Yeah. A data compliance. I need a data scientist and a compliance person. Right. Maybe one and the same. Right. Good luck. Trying to find a data scientist. Who's also a compliance person. Yep. And the list goes on. I can just continue. Absolutely. I need an SRE to manage the, the, uh, the sock report and we can pen test. Right. >>Right. >>These are, these are >>Critical issues. This >>Is just like, these are the table stakes. >>Yeah. And, and every, every business owner's thinking about. So that's, >>That's what, at least a million in bloating, if not three or more Just to get that going. Yeah. Then it's like, where's the app. Yeah. So there's no cloud migration. There's no modernization on the app side though. Yeah. No. And nevermind AI and ML. That's >>Right. That's right. So to try to go it alone, to me, it's hard. It it's incredibly difficult. And, and the other thing is, is there's not a lot of partners, so the partner, >>No one's raising their hand boss. I'll >>Do all that >>Exactly. In it department. >>Exactly. >>Like, can we just call up, uh, you know, <laugh> our old vendor. That's >>Right. <laugh> right. Our old vendor. I like it, but that's so true. I mean, when I think about how, if I was a business owner, starting a business to today and I had to build my team, um, and the amount of investment that it would take to get those people skilled up and then the risk factor of those people now having the skills and being so much more in demand and being recruited away, that's a real, that's a real issue. And so how you build your culture around that is, is very important. And it's something that we talk about every, with every one of our small to midsize business. >>So just, I want to get, I want to get your story as CEO. Okay. Take us through your journey. You said you bought the company and your progression to, to being the owner and CEO of innovative award winning guys doing great. Uh, great bet on a good call. Yeah. Things are good. Tell your story. What's your journey? >>It's real simple. I was, uh, was a sophomore at the Rochester Institute of technology in 2003. And, uh, I knew that I, I was going to school for it and I, I knew I wanted to be in tech. I didn't know what I wanted to do, but I knew I didn't wanna code or configure routers and switches. So I had this great opportunity with the local it company that was doing managed services. We didn't call it at that time innovative solutions to come in and, uh, jump on the phone and dial for dollars. I was gonna cold call and introduce other, uh, small to midsize businesses locally in Rochester, New York go to Western New York, um, who innovative was now. We were 19 people at the time. And I came in, I did an internship for six months and I loved it. I learned more in those six months that I probably did in my first couple of years at, uh, at R I T long story short. >>Um, for about seven years, I worked, uh, to really help develop, uh, sales process and methodology for the business so that we could grow and scale. And we grew to about 30 people. And, um, I went to the owners at the time in 2010 and I was like, Hey, I'm growing the value of this business. And who knows where you guys are gonna be another five years? What do you think about making me an owner? And they were like, listen, you got long ways before you're gonna be an owner, but if you stick it out in your patient, we'll, um, we'll work through a succession plan with you. And I said, okay, there were four other individuals at the time that we're gonna also buy the business with >>Me. And they were the owners, no outside capital, >>None zero, well, 2014 comes around. And, uh, the other folks that were gonna buy into the business with me that were also working at innovative for different reasons. They all decided that it wasn't for them. One started a family. The other didn't wanna put capital in. Didn't wanna write a check. Um, the other had a real big problem with having to write a check. If we couldn't make payroll, I'm like, well, that's kind of like if we're owners, we're gonna have to like cover that stuff. <laugh> so >>It's called the pucker factor. >>Exactly. So, uh, I sat down with the CEO in early 2015, and, uh, we made the decision that I was gonna buy the three partners out, um, go through an earn out process, uh, coupled with, uh, an interesting financial strategy that wouldn't strap the business, cuz they care very much. The company still had the opportunity to keep going. So in 2016 I bought the business, um, became the sole owner. And, and at that point we, um, we really focused hard on what do we want this company to be? We had built this company to this point. Yeah. And, uh, and by 2018 we knew that pivoting all going all in on the cloud was important for us and we haven't looked back. >>And at that time, the proof points were coming clearer and clearer 2012 through 15 was the early adopters, the builders, the startups and early enterprises. Yes. The capital ones of the world. Exactly the, uh, and those kinds of big enterprises. The game don't, won't say gamblers, but ones that were very savvy. The innovators, the FinTech folks. Yep. The hardcore glass eating enterprises >>Agreed, agreed to find a small to midsize business, to migrate completely to the cloud as, as infrastructure was considered. That just didn't happen as often. Um, what we were seeing were a lot of our small to midsize business customers, they wanted to leverage cloud based backup, or they wanted to leverage a cloud for disaster recovery because it lent itself. Well, early days, our most common cloud customer though, was the customer that wanted to move messaging and collaboration. The, the Microsoft suite to the cloud and a lot of 'em dipped their toe in the water. But by 2017 we knew infrastructure was around the corner. Yeah. And so, uh, we only had two customers on eight at the time. Um, and we, uh, we, we made the decision to go all in >>Justin. Great to have you on the cube. Thank you. Let's wrap up. Uh, tell me the hottest product that you have. Is it migrations? Is the app modernization? Is it data? What's the hot product and then put a plug in for the company. Awesome. >>So, uh, there's no question. Every customer is looking to migrate workloads and try to figure out how to modernize for the future. We have very interesting, sophisticated yet elegant funding solutions to help customers with the cash flow, uh, constraints that come along with those migrations. So any SMB that's thinking about migrating to the cloud, they should be talking innovative solutions. We know how to do it in a way that allows those customers not to be cash strapped and gives them an opportunity to move forward in a controlled, contained way so that they can modernize. >>So like insurance, basically for them not insurance class in the classic sense, but you help them out on the, on the cash exposure. >>Absolutely. We are known for that and we're known for being creative with those customers, empathetic to where they are in their journey. And >>That's the cloud upside is all about doubling down on the variable wind. That's right. Seeing the value and doubling down on it. Absolutely not praying for it. Yeah. <laugh> all right, Justin. Thanks for coming on. You really appreciate it. Thank >>You very much for having >>Me. Okay. This is the cube coverage here live in San Francisco, California for AWS summit, 2022. I'm John for your host. Thanks for watching with back with more great coverage for two days after this short break >>Live on the floor in San Francisco for 80 west summit, I'm John ferry, host of the cube here for the next two days, getting all the action we're back in person. We're at AWS reinvent a few months ago. Now we're back events are coming back and we're happy to be here with the cube, bringing all the action. Also virtual, we have a hybrid cube, check out the cube.net, Silicon angle.com for all the coverage. After the event. We've got a great guest ticketing off here. Matthew Park, director of solutions, architecture with innovation solutions. The booth is right here. Matthew, welcome to the cube. >>Thank you very much. I'm glad >>To be here. So we're back in person. You're from Tennessee. We were chatting before you came on camera. Um, it's great to have to be back through events. >>It's amazing. This is the first, uh, summit I've been to and what two, three years. >>It's awesome. We'll be at the, uh, New York as well. A lot of developers and a big story this year is as developers look at cloud going distributed computing, you got on premises, you got public cloud, you got the edge. Essentially the cloud operations is running everything dev sec ops, everyone kind of sees that you got containers, you got Kubernetes, you got cloud native. So the, the game is pretty much laid out. Mm. And the edge is with the actions you guys are number one, premier partner at SMB for edge. >>That's right. >>Tell us about what you guys doing at innovative and, uh, what you do. >>That's right. Uh, so I'm the director of solutions architecture. Uh, me and my team are responsible for building out the solutions that are around, especially the edge public cloud out for us edge is anything outside of an AWS availability zone. Uh, we are deploying that in countries that don't have AWS infrastructure in region. They don't have it. Uh, give >>An example, >>Uh, example would be Panama. We have a customer there that, uh, needs to deploy some financial tech data and compute is legally required to be in Panama, but they love AWS and they want to deploy AWS services in region. Uh, so they've taken E EKS anywhere. We've put storage gateway and, uh, snowball, uh, in region inside the country and they're running their FinTech on top of AWS services inside Panama. >>You know, what's interesting, Matthew is that we've been covering Aw since 2013 with the cube about their events. And we watched the progression and jazzy was, uh, was in charge and then became the CEO. Now Adam Slosky is in charge, but the edge has always been that thing they've been trying to, I don't wanna say, trying to avoid, of course, Amazon would listen to customers. They work backwards from the customers. We all know that. Uh, but the real issue was they were they're bread and butters EC two and S three. And then now they got tons of services and the cloud is obviously successful and seeing that, but the edge brings up a whole nother level. >>It does >>Computing. It >>Does. >>That's not central lies in the public cloud. Now they got regions. So what is the issue with the edge what's driving? The behavior. Outpost came out as a reaction to competitive threats and also customer momentum around OT, uh, operational technologies. And it merging. We see with the data at the edge, you got five GM having. So it's pretty obvious, but there was a slow transition. What was the driver for the <affirmative> what's the driver now for edge action for AWS >>Data is the driver for the edge. Data has gravity, right? And it's pulling compute back to where the customer's generating that data and that's happening over and over again. You said it best outpost was a reaction to a competitive situation. Whereas today we have over fit 15 AWS edge services, and those are all reactions to things that customers need inside their data centers on location or in the field like with media companies. >>Outpost is interesting. We always used to riff on the cube, uh, cuz it's basically Amazon in a box, pushed in the data center, uh, running native, all the stuff, but now cloud native operations are kind of become standard. You're starting to see some standard Deepak sings group is doing some amazing work with open source Rauls team on the AI side, obviously, uh, you got SW who's giving the keynote tomorrow. You got the big AI machine learning big part of that edge. Now you can say, okay, outpost, is it relevant today? In other words, did outpost do its job? Cause EKS anywhere seems to be getting a lot of momentum. You see low the zones, the regions are kicking ass for Amazon. This edge piece is evolving. What's your take on EKS anywhere versus say outpost? >>Yeah, I think outpost did its job. It made customers that were looking at outpost really consider, do I wanna invest in this hardware? Do I, do I wanna have, um, this outpost in my data center, do I wanna manage this over the long term? A lot of those customers just transitioned to the public cloud. They went into AWS proper. Some of those customers stayed on prem because they did have use cases that were, uh, not a good fit for outpost. They weren't a good fit. Uh, in the customer's mind for the public AWS cloud inside an availability zone. Now what's happening is as AWS is pushing these services out and saying, we're gonna meet you where you are with 5g. We're gonna meet you where you are with wavelength. We're gonna meet you where you are with EKS anywhere. Uh, I think it has really reduced the amount of times that we have conversations about outposts and it's really increased. We can deploy fast. We don't have to spin up outpost hardware. We can go deploy EKS anywhere in your VMware environment and it's increasing the speed of adoption >>For sure. So you guys are making a lot of good business decisions around managed cloud service. Innovative does that. You have the cloud advisory, the classic professional services for the specific edge piece and, and doing that outside of the availability zones and regions for AWS, um, customers in, in these new areas that you're helping out are they want cloud, like they want to have modernization a modern applications. Obviously they got data machine learning and AI, all part of that. What's the main product or, or, or gap that you're filling for AWS, uh, outside of their available ability zones or their regions that you guys are delivering. What's the key is it. They don't have a footprint. Is it that it's not big enough for them? What's the real gap. What's why, why are you so successful? >>So what customers want when they look towards the cloud is they want to focus on, what's making them money as a business. They wanna focus on their applications. They want focus on their customers. So they look towards AWS cloud and say, AWS, you take the infrastructure. You take, uh, some of the higher layers and we'll focus on our revenue generating business, but there's a gap there between infrastructure and revenue generating business that innovative slides into, uh, we help manage the AWS environment. We help build out these things in local data centers for 32 plus year old company, we have traditional on-premises people that know about deploying hardware that know about deploying VMware to host EKS anywhere. But we also have most of our company totally focused on the AWS cloud. So we're filling that gap in helping deploy these AWS services, manage them over the long term. So our customers can go to just primarily and totally focusing on their revenue generating business. >>So basically you guys are basically building AWS edges, >>Correct? >>For correct companies, correct? Mainly because the, the needs are there, you got data, you got certain products, whether it's, you know, low latency type requirements, right. And then they still work with the regions, right. It's all tied together, right. Is that how it works? Right. >>And, and our customers, even the ones in the edge, they also want us to build out the AWS environment inside the availability zone, because we're always gonna have a failback scenario. If we're gonna deploy FinTech in the Caribbean, we're gonna talk about hurricanes and gonna talk about failing back into the AWS availability zones. So innovative is filling that gap across the board, whether it be inside the AWS cloud or on the AWS edge. >>All right. So I gotta ask you on the, since you're at the edge in these areas, I won't say underserved, but developing areas where now have data, you have applications that are tapping into that, that requirement. It makes total sense. We're seeing across the board. So it's not like it's, it's an outlier it's actually growing. Yeah. There's also the crypto angle. You got the blockchain. Are you seeing any traction at the edge with blockchain? Because a lot of people are looking at the web three in these areas like Panama, you mentioned FinTech in, in the islands. There are a lot of, lot of, lot of web three happening. What's your, what's your view on the web three world right now, relative >>To we, we have some customers actually deploying crypto, especially, um, especially in the Caribbean. I keep bringing the Caribbean up, but it's, it's top of my mind right now we have customers that are deploying crypto. A lot of, uh, countries are choosing crypto underly parts of their central banks. Yeah. Um, so it's, it's up and coming. Uh, I, I have some, you know, personal views that, that crypto is still searching for a use case. Yeah. And, uh, I think it's searching a lot and, and we're there to help customers search for that use case. Uh, but, but crypto, as a, as a tech technology, um, lives really well on the AWS edge. Yeah. Uh, and, and we're having more and more people talk to us about that. Yeah. And ask for assistance in the infrastructure because they're developing new cryptocurrencies every day. Yeah. It's not like they're deploying Ethereum or anything specific. They're actually developing new currencies and, and putting them out there on it's >>Interesting. And I mean, first of all, we've been doing crypto for many, many years. We have our own little, um, you know, projects going on. But if you look talk to all the crypto people that say, look, we do a smart contract, we use the blockchain. It's kind of over a lot of overhead. It's not really their technical already, but it's a cultural shift, but there's underserved use cases around use of money, but they're all using the blockchain, just for this like smart contracts for instance, or certain transactions. And they go into Amazon for the database. Yeah. <laugh> they all don't tell anyone we're using a centralized service, but what happened to decent centralized. >>Yeah. And that's, and that's the conversation performance. >>Yeah. >>And, and it's a cost issue. Yeah. And it's a development issue. Um, so I think more and more as, as some of these, uh, currencies maybe come up, some of the smart contracts get into, uh, they find their use cases. I think we'll start talking about how does that really live on, on AWS and, and what does it look like to build decentralized applications, but with AWS hardware and services. >>Right. So take me through a, a use case of a customer, um, Matthew around the edge. Okay. So I'm a customer, pretend I'm a customer, Hey, you know, I'm, we're in an underserved area. I want to modernize my business. And I got my developers that are totally peaked up on cloud. Um, but we've identified that it's just a lot of overhead latency issues. I need to have a local edge and serve my a and I also want all the benefits of the cloud. So I want the modernization and I wanna migrate to the cloud for all those cloud benefits and the good this of the cloud. What's the answer. Yeah. >>Uh, big thing is, uh, industrial manufacturing, right? That's, that's one of the best use cases, uh, inside industrial manufacturing, we can pull in many of the AWS edge services we can bring in, uh, private 5g, uh, so that all the, uh, equipment inside that, that manufacturing plant can be hooked up. They don't have to pay huge overheads to deploy 5g it's, uh, better than wifi for the industrial space. Um, when we take computing down to that industrial area, uh, because we wanna do pre-procesing on the data. Yeah. We want to gather some analytics. We deploy that with, uh, regular commercially available hardware running VMware, and we deploy EKS anywhere on that. Uh, inside of that manufacturing plant, uh, we can do pre-processing on things coming out of the, uh, the robotics that depending on what we're manufacturing, right. Uh, and then we can take the, those refined analytics and for very low cost with maybe a little bit longer latency transmit those back, um, to the AWS availability zone, the, the standard >>For data lake or whatever, >>To the data lake. Yeah. Data Lakehouse, whatever it might be. Um, and we can do additional data science on that once it gets to the AWS cloud. Uh, but I'll lot of that, uh, just in time business decisions, just in time, manufacturing decisions can all take place on an AWS service or services inside that manufacturing plant. And that's, that's one of the best use cases that we're >>Seeing. And I think, I mean, we've been seeing this on the queue for many, many years, moving data around is very expensive. Yeah. But also compute going of the data that saves that cost yep. On the data transfer also on the benefits of the latency. So I have to ask you, by the way, that's standard best practice now for the folks watching don't move the data unless you have to. Um, but those new things are developing. So I wanna ask you, what new patterns are you seeing emerging once this new architecture's in place? Love that idea, localize everything right at the edge, manufacture, industrial, whatever the use case, retail, whatever it is. Right. But now what does that change in the, in the core cloud? There's a, there's a system element here. Yeah. What's the new pattern. There's >>Actually an organizational element as well, because once you have to start making the decision, do I put this compute at the point of use or do I put this compute in the cloud? Uh, now you start thinking about where business decisions should be taking place. Uh, so not only are you changing your architecture, you're actually changing your organization because you're thinking, you're thinking about a dichotomy you didn't have before. Uh, so now you say, okay, this can take place here. Uh, and maybe, maybe this decision can wait. Yeah. Uh, and then how do I visualize that? By >>The way, it could be a bot tube doing the work for management. Yeah. <laugh> exactly. You got observability going, right. But you gotta change the database architecture in the back. So there's new things developing. You've got more benefit. There >>Are, there are. And, and we have more and more people that, that want to talk less about databases and want to talk more about data lakes because of this. They want to talk more about out. Customers are starting to talk about throwing away data, uh, you know, for the past maybe decade. Yeah. It's been store everything. And one day we will have a data science team that we hire in our organization to do analytics on this decade of data. And well, >>I mean, that's, that's a great point. We don't have time to drill into, maybe we do another session on this, but the one pattern we're seeing of the past year is that throwing away data's bad, even data lakes that so-called turn into data swamps, actually, it's not the case. You look at data, brick, snowflake, and other successes out there. And even time series data, which may seem irrelevant efforts over actually matters when people start retraining their machine learning algorithms. Yep. So as data becomes code, as we call it in our last showcase, we did a whole whole event on this. The data's good in real time and in the lake. Yeah. Because the iteration of the data feeds the machine learning training. Things are getting better with the old data. So it's not throw it away. It's not just business better. Yeah. There's all kinds of new scale. >>There are. And, and we have, uh, many customers that are running pay Toby level. Um, they're, they're essentially data factories on, on, uh, on premises, right? They're, they're creating so much data and they're starting to say, okay, we could analyze this, uh, in the cloud, we could transition it. We could move Aytes of data to the AWS cloud, or we can run, uh, computational workloads on premises. We can really do some analytics on this data transition, uh, those high level and sort of raw analytics back to AWS run 'em through machine learning. Um, and we don't have to transition 10, 12 petabytes of data into AWS. >>So I gotta end the segment on a, on a kind of a, um, fun note. I was told to ask you about your personal background, OnPrem architect, Aus cloud, and skydiving instructor. <laugh> how does that all work together? What tell, what does this mean? Yeah. >>Uh, you >>Jumped out a plane and got a job. You got a customer to jump out >>Kind of. So I was, you jumped out. I was teaching having, uh, before I, before I started in the cloud space, this was 13, 14 years ago. I was a, I still am a sky. I instructor, uh, I was teaching skydiving and I heard out of the corner of my ear, uh, a guy that owned an MSP that was lamenting about, um, you know, storing data and, and how his customers are working. And he can't find an enough people to operate all these workloads. So I walked over and said, Hey, this is, this is what I went to school for. Like, I'd love to, you know, uh, I was living in a tent in the woods, teaching skydiving. I was like, I'd love to not live in a tent in the woods. So, uh, uh, I started and the first day there, uh, we had a, a discussion, uh, EC two had just come out <laugh> and, uh, like, >>This is amazing. >>Yeah. And so we had this discussion, we should start moving customers here. And, uh, and that totally revolutionized that business, um, that, that led to, uh, that that guy actually still owns a skydiving airport. But, um, but through all of that, and through being in on premises, migrated me and myself, my career into the cloud, and now it feels like, uh, almost, almost looking back and saying, now let's take what we learned in the cloud and, and apply those lessons and those services tore >>It's. So it's such a great story, you know, was gonna, you know, you know, the whole, you know, growth mindset pack your own parachute, you know, uh, exactly. You know, the cloud in the early days was pretty much will the shoot open. Yeah. It was pretty much, you had to roll your own cloud at that time. And so, you know, you, you jump on a plane, you gotta make sure that parachute is gonna open. >>And so was Kubernetes by the way, 2015 or so when, uh, when that was coming out, it was, I mean, it was, it was still, and maybe it does still feel like that to some people. Right. But, uh, it was, it was the same kind of feeling that we had in the early days of AWS, the same feeling we have when we >>It's now with you guys, it's more like a tandem jump. Yeah. You know, but, but it's a lot of, lot of this cutting edge stuff, like jumping out of an airplane. Yeah. You got the right equipment. You gotta do the right things. Exactly. >>Right. >>Yeah. Thanks for coming. You really appreciate it. Absolutely great conversation. Thanks for having me. Okay. The cubes here live in San Francisco for eight of us summit. I'm John for host of the cube. Uh, we'll be at a summit in New York coming up in the summer as well. Look up for that. Look up this calendar for all the cube, actually@thecube.net. We'll right back with our next segment after this break. >>Okay. Welcome back everyone to San Francisco live coverage here, we're at the cube a be summit 2022. We're back in person. I'm John fury host of the cube. We'll be at the eighties summit in New York city this summer, check us out then. But right now, two days in San Francisco, getting all the coverage what's going on in the cloud, we got a cube alumni and friend of the cube, my dos car CEO, investor, a Sierra, and also an investor in a bunch of startups, angel investor. Gonna do great to see you. Thanks for coming on the cube. Good to see you. Good to see you. Cool. How are you? Good. >>How hello you. >>So congratulations on all your investments. Uh, you've made a lot of great successes, uh, over the past couple years, uh, and your company raising, uh, some good cash as Sarah. So give us the update. How much cash have you guys raised? What's the status of the company product what's going on? >>First of all, thank you for having me. We're back to be business with you, never after to see you. Uh, so is a company started around four years back. I invested with a few of the investors and now I'm the CEO there. We have raised close to a hundred million there. The investors are people like Norwes Menlo ventures, coastal ventures, Ram Shera, and all those people, all well known guys. And Beckel chime Paul me Mayard web. So whole bunch of operating people and, uh, Silicon valley VCs are involved >>And has it gone? >>It's going well. We are doing really well. We are going almost 300% year over year. Uh, for last three years, the space ISRA is going after is what I call the applying AI for customer service. It operations, it help desk, uh, the same place I used to work at ServiceNow. We are partners with ServiceNow to take, how can we argument for employees and customers, Salesforce, and service now to take you to the next stage? Well, >>I love having you on the cube, Dave and I, Dave LAN as well loves having you on too, because you not only bring the entrepreneurial CEO experience, you're an investor. You're like a, you're like a guest analyst. <laugh> >>You know, who does >>You, >>You >>Get the call fund to talk to you though. You >>Get the commentary, your, your finger in the pulse. Um, so I gotta ask you obviously, AI and machine learning, machine learning AI, or you want to phrase it. Isn't every application. Now, AI first, uh, you're seeing a lot of that going on. You're starting to see companies build the modern applications at the top of the stack. So the cloud scale has hit. We're seeing cloud scale. You predicted that we talked about in the cube many times. Now you have that past layer with a lot more services and cloud native becoming a standard layer. Containerizations growing Docker just raised a hundred million on a $2 billion valuation back from the dead after they pivoted from enterprise services. So open source developers are booming. Um, where's the action. I mean, is there data control plan? Emerging AI needs data. There's a lot of challenges around this. There's a lot of discussions and a lot of companies being funded, observability there's 10 billion observability companies. Data is the key. This is what's your end on this. What's your take. >>Yeah, look, I think I'll give you the few that I see right from my side. Obviously data is very clear. So the things that rumor system of recorded you and me talked about the next layer is called system of intelligence. That's where the AI will play. Like we talk cloud native, it'll be called AI. NA AI enable is a new buzzword and using the AI for customer service. It, you talk about observability. I call it, AIOps applying AOPs for good old it operation management, cloud management. So you'll see the AOPs applied for whole list of, uh, application from observability doing the CMDB, predicting the events insurance. So I see a lot of work clicking for AIOps and AI services. What used to be desk with ServiceNow BMC GLA you see a new ALA emerging as a system of intelligence. Uh, the next would be is applying AI with workflow automation. So that's where you'll see a lot of things called customer workflows, employee workflows. So think of what UI path automation, anywhere ServiceNow are doing, that area will be driven with AI workflows. So you, you see AI going >>Off is RPA. A company is AI, is RPA a feature of something bigger? Or can someone have a company on RPA UI S one will be at their event this summer? Um, is it a product company? I mean, or I mean, RPA is, should be embedded in everything. It's a >>Feature. It is very good point. Very, very good thinking. So one is, it's a category for sure. Like, as we thought, it's a category, it's an area where RPA may change the name. I call it much more about automation, workflow automation, but RPA and automation is a category. Um, it's a company also, but that automation should be embedded in every area. Yeah. Like we call cloud NATO and AI. They it'll become automation data. Yeah. And that's your, thinking's >>Interesting me. I think about the, what you're talking about what's coming to mind is I'm kinda having flashbacks to the old software model of middleware. Remember at middleware, it was very easy to understand it was middleware. It sat between two things and then the middle, and it was software abstraction. Now you have all kinds of workflows, abstractions everywhere. So multiple databases, it's not a monolithic thing. Right? Right. So as you break that down, is this the new modern middleware? Because what you're talking about is data workflows, but they might be siloed. Are they integrated? I mean, these are the challenges. This is crazy. What's the, >>So remember the databases became called polyglot databases. Yeah. I call this one polyglot automation. So you need automation as a layer, as a category, but you also need to put automation in every area like you, you were talking about, it should be part of service. Now it should be part of ISRA. Like every company, every Salesforce. So that's why you see it MuleSoft and sales buying RPA companies. So you'll see all the SaaS companies, cloud companies having an automation as a core. So it's like how you have a database and compute and sales and networking. You'll also have an automation as a layer embedded inside every stack. >>All right. So I wanna shift gears a little bit and get your perspective on what's going on behind us. You can see, uh, behind, as you got the XPO hall got, um, we're back to vis, but you got, you know, AMD, Clum, Dynatrace data, dog, innovative, all the companies out here that we know, we interview them all. They're trying to be suppliers to this growing enterprise market. Right? Okay. But now you also got the entrepreneurial equation. Okay. We're gonna have John Sado on from Deibel later. He's a former NEA guy and we always talk to Jerry, Jen, we know all the, the VCs, what does the startups look like? What does the state of the, in your mind, cause you, I know you invest the entrepreneurial founder situation. Cloud's bigger. Mm-hmm <affirmative> global, right? Data's part of it. You mentioned data's code. Yes. Basically. Data's everything. What's it like for a first an entrepreneur right now who's starting a company. What's the white space. What's the attack plan. How do they get in the market? How do they engineer everything? >>Very good. So I'll give it to, uh, two things that I'm seeing out there. Remember leaders of Amazon created the startups 15 years back. Everybody built on Amazon now, Azure and GCP. The next layer would be people don't just build on Amazon. They're going to build it on top of snow. Flake companies are snowflake becomes a data platform, right? People will build on snowflake, right? So I see my old boss playing ment, try to build companies on snowflake. So you don't build it just on Amazon. You build it on Amazon and snowflake. Snowflake will become your data store. Snowflake will become your data layer, right? So I think that's the next level of companies trying to do that. So if I'm doing observability AI ops, if I'm doing next level of Splunk SIM, I'm gonna build it on snowflake, on Salesforce, on Amazon, on Azure, et cetera. >>It's interesting. You know, Jerry Chan has it put out a thesis a couple months ago called castles in the cloud where your moat is, what you do in the cloud. Not necessarily in the, in the IP. Um, Dave LAN and I had last re invent, coined the term super cloud, right? It's got a lot of traction and a lot of people throwing, throwing mud at us, but we were, our thesis was, is that what Snowflake's doing? What Goldman S Sachs is doing. You're starting to see these clouds on top of clouds. So Amazon's got this huge CapEx advantage. And guys like Charles Fitzgeral out there, who we like was kind of hitting on us saying, Hey, you guys terrible, they didn't get him. Like, yeah, I don't think he gets it, but that's a whole, can't wait to debate him publicly on this. <laugh> cause he's cool. Um, but snowflake is on Amazon. Yes. Now they say they're on Azure now. Cause they've got a bigger market and they're public, but ultimately without a AWS snowflake doesn't exist and, and they're reimagining the data warehouse with the cloud, right? That's the billion dollar opportunity. >>It is. It is. They both are very tight. So imagine what Frank has done at snowflake and Amazon. So if I'm a startup today, I want to build everything on Amazon where possible whatever is, I cannot build. I'll make the pass layer room. The middle layer pass will be snowflake. So I cannot build it on snowflake. I can use them for data layer if I really need to size, I'll build it on force.com Salesforce. Yeah. Right. So I think that's where you'll >>See. So basically the, the, if you're an entrepreneur, the, the north star in terms of the, the outcome is be a super cloud. It >>Is, >>That's the application on another big CapEx ride, the CapEx of AWS or cloud, >>And that reduce your product development, your go to market and you get use the snowflake marketplace to drive your engagement. Yeah. >>Yeah. How are, how is Amazon and the clouds dealing with these big whales, the snowflakes of the world? I mean, I know they got a great relationship, uh, but snowflake now has to run a company they're public. Yeah. So, I mean, I'll say, I think got Redshift. Amazon has got Redshift. Um, but snowflake big customer. The they're probably paying AWS big, >>I >>Think big bills too. >>So John, very good. Cause it's like how Netflix is and Amazon prime, right. Netflix runs on Amazon, but Amazon has Amazon prime that co-option will be there. So Amazon will have Redshift, but Amazon is also partnering with the snowflake to have native snowflake data warehouse as a data layer. So I think depending on the use case you have to use each of the above, I think snowflake is here for a long term. Yeah. Yeah. So if I'm building an application, I want to use snowflake then writing from stats. >>Well, I think that comes back down to entrepreneurial hustle. Do you have a better product? Right. Product value will ultimately determine it as long as the cloud doesn't, you know, foreclose your value. That's right. With some sort of internal hack, but I've think, I think the general question that I have is that I think it's okay to have a super cloud like that because the rising tide is still happening at some point, when does the rising tide stop and the people shopping up their knives, it gets more competitive or is it just an infinite growth cycle? I >>Think it's growth. You call it closed skill you the word cloud scale. So I think look, cloud will continually agree, increase. I think there's as long as there more movement from on, uh, on-prem to the classical data center, I think there's no reason at this point, the rumor, the old lift and shift that's happening in like my business. I see people lift and shifting from the it operations, it helpless. Even the customer service service. Now the ticket data from BMCs CAS like Microfocus, all those workloads are shifted to the cloud, right? So cloud ticketing system is happening. Cloud system of record is happening. So I think this train has still a long way to go made. >>I wanna get your thoughts for the folks watching that are, uh, enterprise buyers are practitioners, not suppliers to the market. Feel free to text me or DMing. Next question is really about the buying side, which is if I'm a customer, what's the current, um, appetite for startup products. Cause you know, the big enterprises now and you know, small, medium, large, and large enterprise, they're all buying new companies cuz a startup can go from zero to relevant very quickly. So that means now enterprises are engaging heavily with startups. What's it like what's is there a change in order of magnitude of the relationship between the startup selling to, or growing startup selling to an enterprise? Um, have you seen changes there? I mean seeing some stuff, but why don't we get your thoughts on that? What it >>Is you, if I remember going back to our 2007 or eight, when I used to talk to you back then when Amazon started very small, right? We are an Amazon summit here. So I think enterprises on the average used to spend nothing with startups. It's almost like 0% or one person today. Most companies are already spending 20, 30% with startups. Like if I look at a C I will line our business, it's gone. Yeah. Can it go more? I think it can double in the next four, five years. Yeah. Spending on the startups. Yeah. >>And check out, uh, AWS startups.com. That's a site that we built for the startup community for buyers and startups. And I want to get your reaction because I, I reference the URL causes like there's like a bunch of companies we've been promoting because the solution that startups have actually are new stuff. Yes. It's bending, it's shifting left for security or using data differently or um, building tools and platforms for data engineering. Right. Which is a new persona that's emerging. So you know, a lot of good resources there. Um, and goes back now to the data question. Now, getting back to your, what you're working on now is what's your thoughts around this new, um, data engineering persona, you mentioned AIOps, we've been seeing AIOps IOPS booming and that's creating a new developer paradigm that's right. Which we call coin data as code data as code is like infrastructure as code, but it's for data, right? It's developing with data, right? Retraining machine learnings, going back to the data lake, getting data to make, to do analysis, to make the machine learning better post event or post action. So this, this data engineers like an SRE for data, it's a new, scalable role we're seeing. Do you see the same thing? Do you agree? Um, do you disagree or can you share? >>I, a lot of thoughts that Fu I see the AI op solutions in the futures should be not looking back. I need to be like we are in San Francisco bay. That means earthquake prediction. Right? I want AOPs to predict when the outages are gonna happen. When there's a performance issue. I don't think most AOPs vendors have not gone there yet. Like I spend a lot of time with data dog, Cisco app dynamic, right? Dynatrace, all this solution will go future towards predict to pro so solution with AOPs. But what you bring up a very good point on the data side. I think like we have a Amazon marketplace and Amazon for startup, there should be data exchange where you want to create for AOPs and AI service that customers give the data, share the data because we thought the data algorithms are useless. I can give the best algorithm, but I gotta train them, modify them, make them better, make them better. Yeah. And I think their whole data exchange is the industry has not thought through something you and me talk many times. Yeah. Yeah. I think the whole, that area is very important. >>You've always been on, um, on the Vanguard of data because, uh, it's been really fun. Yeah. >>Going back to big data days back in 2009, you know that >>Look at, look how much data bricks has grown. >>It is doubled. The key cloud >>Air kinda went private, so good stuff. What are you working on right now? Give a, give a, um, plug for what you're working on. You'll still investing. >>I do still invest, but look, I'm a hundred percent on ISRA right now. I'm the CEO there. Yeah. Okay. So right. ISRA is my number one baby right now. So I'm looking year that growing customers and my customers, or some of them, you like it's zoom auto desk, McAfee, uh, grand <inaudible>. So all the top customers, um, mainly for it help desk customer service. AIOps those are three product lines and going after enterprise and commercial deals. >>And when should someone buy your product? What's what's their need? What category is it? >>I think they look whenever somebody needs to buy the product is if you need AOP solution to predict, keep your lights on, predict ours. One area. If you want to improve employee experience, you are using a slack teams and you want to automate all your workflows. That's another value problem. Third is customer service. You don't want to hire more people to do it. Some of the areas where you want to scale your company, grow your company, eliminate the cost customer service, >>Great stuff, man. Doing great to see you. Thanks for coming on. Congratulations on the success of your company and your investments. Thanks for coming on the cube. Okay. I'm John fur here at the cube live in San Francisco for day one of two days of coverage of a us summit 2022. And we're gonna be at Aus summit in San, uh, in New York in the summer. So look for that on the calendar, of course, go to a us startups.com. That's a site for all the hot startups and of course the cube.net and Silicon angle.com. Thanks for watching. We'll be back more coverage after this short break. >>Okay. Welcome back everyone. This the cubes coverage here in San Francisco, California, a Davis summit, 2022, the beginning of the event season, as it comes back, little bit smaller footprint, a lot of hybrid events going on, but this is actually a physical event, a summit in new York's coming in the summer. We'll be two with the cube on the set. We're getting back in the Groove's psych to be back. We were at reinvent, uh, as well, and we'll see more and more cube, but you're gonna see a lot of virtual cube outta hybrid cube. We wanna get all those conversations, try to get more interviews, more flow going. But right now I'm excited to have Corey Quinn here on the back on the cube chief cloud economist with duck bill groove, he's the founder, uh, and chief content person always got great angles, fun comedy, authoritative Corey. Great to see you. Thank you. >>Thanks. Coming on. Sure is a lot of words to describe is shit posting, which is how I describe what I tend to do. Most days, >>Shit posting is an art form now. And if you look at mark, Andrew's been doing a lot of shit posting lately. All a billionaires are shit posting, but they don't know how to do it. They're >>Doing it right. There's something opportunity there. It's like, here's how to be even more obnoxious and incisive. It's honestly the most terrifying scenario for anyone is if I have that kind of budget to throw at my endeavors, it's like, I get excited with a nonsense I can do with a $20 gift card for an AWS credit compared to, oh well, if I could buy a mid-size island to begin doing this from, oh, then we're having fun. >>This shit posting trend. Interesting. I was watching a thread go on about, saw someone didn't get a job because of their shit posting and the employer didn't get it. And then someone on this side I'll hire the guy cuz I get that's highly intelligent shit posting. So for the audience that doesn't know what shit posting is, what, what is shitposting >>It's more or less talking about the world of enterprise technology, which even that sentence is hard to finish without falling asleep and toppling out of my chair in front of everyone on the livestream, but it's doing it in such a way that brings it to life that says the quiet part. A lot of the audience is thinking, but generally doesn't say either because they're polite or not a Jack ass or more prosaically are worried about getting fired for better or worse. I don't have that particular constraint, >>Which is why people love you. So let's talk about what you, what you think is, uh, worthy and not worthy in the industry right now, obviously, uh, Cuban coming up in Spain, which they're having a physical event, you see the growth of cloud native Amazon's evolving Atos, especially new CEO. Andy move on to be the chief of all. Amazon just saw him the cover of was it time magazine. Um, he's under a lot of stress. Amazon's changed. Invoice has changed. What's working. What's not, what's rising, what's falling. What's hot. What's not, >>It's easy to sit here and criticize almost anything. These folks do. They're they're effectively in a fishbowl, but I have trouble. Imagine the logistics, it takes to wind up handling the catering for a relatively downscale event like this one this year, let alone running a 1.7 million employee company having to balance all the competing challenges and pressures and the rest. I, I just can't fathom what it would be like to look at all of AWS. And it's, it's sprawling immense, the nominates our entire industry and say, okay, this is a good start, but I, I wanna focus on something with a broader remit. What is that? How do you even get into that position? And you can't win once you're there. All you can do is hold onto the tiger and hope you don't get mold. >>Well, there's a lot of force for good conversations. Seeing a lot of that going on, Amazon's trying to a, is trying to portray themselves, you know, the Pathfinder, you know, you're the pioneer, um, force for good. And I get that and I think that's a good angle as cloud goes mainstream. There's still the question of, we had a guy on just earlier, who was a skydiving instructor and we were joking about the early days of cloud. Like that was like skydiving, build a parachute open, you know, and now it's same kind of thing. As you move to edge, things are like reliable in some areas, but still new, new fringe, new areas. That's crazy. Well, >>Since the last time we've spoken, uh, Steve Schmidt is now the CISO for all of Amazon and his backfill replacement. The AWS CISO is CJ. Moses who as a hobby races, a as a semi-pro race car, our driver to my understanding, which either, I don't know what direction to take that in either. This is what he does to relax or ultimately, or ultimately it's. Huh? That, that certainly says something about risk assessment. I'm not entirely sure what, but okay. Either way, it sounds like more exciting. Like they >>Better have a replacement ready in case something goes wrong on the track, highly >>Available >>CSOs. I gotta say one of the things I do like in the recent trend is that the tech companies are getting into the formula one, which I was never a fan of until I watched that Netflix series. But when you look at the formula one, it's pretty cool. Cause it's got some tech angles, I get the whole data instrumentation thing, but the most coolest thing about formula, the one is they have these new rigs out. Yeah. Where you can actually race in e-sports with other people in pure simulation of the race car. You gotta get the latest and video graphics card, but it's basically a tricked out PC with amazing monitors and you have all the equipment of F1 and you're basically simulating racing. Oh, >>It's great too. And I can see the appeal of these tech companies getting it into it because these things are basically rocket shifts. When those cars go, like they're sitting there, we can instrument every last part of what is going on inside that vehicle. And then AWS crops up. And we can bill on every one of those dimensions too. And it's like slow down their hasty pudding one step at a time. But I do see the appeal. >>So I gotta ask you about, uh, what's going on in your world. I know you have a lot of great SA we've been following you in the queue for many, many years. Got a great newsletter. Check out Corey Quinn's newsletter, uh, screaming in the cloud program. Uh, you're on the cutting edge and you've got a great balance between really being snarky and, and, and really being delivering content. That's exciting, uh, for people, uh, with a little bit of an edge, um, how's that going? Uh, what's the blowback, any blowback late leads there been tick? What was, what are some of the things you're hearing from your audience, more Corey, more Corey. And then of course the, the PR team's calling you >>The weird thing about having an audience beyond a certain size is far and away as a landslide. The most common response I get is silence where it's hi, I'm emailing an awful lot of people at last week in AWS every week and okay. They not have heard me. It. That is not actually true. People just generally don't respond to email because who responds to email newsletters. That sounds like something, a lunatic might do same story with response to live streams and podcasts. It's like, I'm gonna call into that am radio show and give them a piece of my mind. People generally don't do that. >>We should do that. Actually. I think sure would call in. Oh, I, I >>Think >>I guarantee if we had that right now, people would call in and Corey, what do you think about X? >>Yeah. It not, everyone understands the full context of what I do. And in fact, increasingly few people do and that's fine. I, I keep forgetting that sometimes people do not see what I'm doing in the same light that I do. And that's fine. Blowback has been largely minimal. Honestly, I am surprised anything by how little I have gotten over the last five years of doing this, but it would be easier to dismiss me if I weren't generally. Right. When, okay, so you launch this new service and it seems pretty crappy to me cuz when I try and build something, it falls over and begs for help. And people might not like hearing that, but it's what customers are finding too. Yeah. I really am the voice of the customer. >>You know, I always joke with Dave Avante about how John Fort's always at, uh, um, reinvent getting the interview with jazzy now, Andy we're there, you're there. And so we have these rituals at the events. It's all cool. Um, one of the rituals I like about your, um, your content is you like to get on the naming product names. Um, and, and, and, and, and kind of goof on that. Now why I like is because I used to work at ETT Packard where they used to name things as like engineers, HP 1 0, 0 5, or we can't, we >>Have a new monitor. How are we gonna name it? Throw the wireless keyboard down the stairs again. And then there you go. Yeah. >>It's and the old joke at HP was if they, if they invented sushi, they'd say, yeah, we can't call sushi. It's cold, dead fish, but that's what it is. And so the joke was cold. Dead fish is a better name than sushi. So you know is fun. So what's the, what are the, how's the Amazon doing in there? Have they changed their naming, uh, strategy, uh, on some of their, their product >>They're going in different directions. When they named Aurora, they decided to explore a new theme of Disney princesses as they go down those paths. And some things are more descriptive. Some people are clearly getting bonus on number of words, they can shove into it. Like the better a service is the longer it's name. Like AWS systems manager, a session manager is a great one. I love the service ridiculous name. They have a systems manager, parameter store with is great. They have secrets manager, which does the same thing. It's two words less, but that one costs money in a way that systems manage through parameter store does not. It's fun. >>What's your, what's your favorite combination of acronyms >>Combination of you >>Got Ks. You got EMR, you got EC two. You got S three SQS. Well, RedShift's not an acronym. You got >>Gas is one of my personal favorites because it's either elastic block store or elastic bean stock, depending entirely on the context of the conversation, >>They still got bean stock or is that still >>Around? Oh, they never turn anything off. They're like the anti Google, Google turns things off while they're still building it. Whereas Amazon is like, wow, we built this thing in 2005 and everyone hates it. But while we certainly can't change it, now it has three customers on it, John. >>Okay. >>Simple BV still haunts our >>Dreams. I, I actually got an email on, I saw one of my, uh, servers, all these C twos were being deprecated and I got an email I'm like, I couldn't figure out. Why can you just like roll it over? Why, why are you telling me just like, gimme something else. Right. Okay. So let me talk about, uh, the other things I want to ask you is that like, okay, so as Amazon gets better in some areas where do they need more work? And you, your opinion, because obviously they're all interested in new stuff and they tend to like put it out there for their end to end customers. But then they've got ecosystem partners who actually have the same product. Yes. And, and this has been well documented. So it's, it's not controversial. It's just that Amazon's got a database Snowflake's got out database service. So, you know, Redshift, snowflake database is out there. So you've got this optician. Yes. How's that going? And what are you hearing about the reaction to any of that stuff? >>Depends on who you ask. They love to basically trot out a bunch of their partners who will say nice things about them. And it very much has heirs of, let's be honest, a hostage video, but okay. Cuz these companies do partner with Amazon and they cannot afford to rock the boat too far. I'm not partnered with anyone. I can say what I want. And they're basically restricted to taking away my birthday at worse so I can live with that. >>All right. So I gotta ask about multi-cloud cause obviously the other cloud shows are coming up. Amazon hated that word. Multi-cloud um, a lot of people are saying, you know, it's not a real good marketing word. Like multicloud sounds like, you know, root canal. Mm-hmm <affirmative> right. So is there a better description for multicloud? >>Multiple single >>Loves that term. Yeah. >>You're building in multiple single points of failure. Do it for the right reasons or don't do it as a default. I believe not doing it is probably the, the right answer. However, and if I were, if I were Amazon, I wouldn't want to talk about multi-cloud either as the industry leader, let's talk about other clouds, bad direction to go in from a market cap perspective. It doesn't end well for you, but regardless of what they want to talk about, or don't want to talk about what they say, what they don't say, I tune all of it out. And I look at what customers are doing and multi-cloud exists in a variety of some brilliant, some brain dead. It depends a lot on context. But my general response is when someone gets on stage from a company and tells me to do a thing that directly benefits their company. I am skeptical at best. Yeah. When customers get on stage and say, this is what we're doing because it solves problems. That's when I shut up and listen. >>Yeah. Cool. Awesome. Corey, I gotta ask you a question cause I know you we've been, you know, fellow journey mean in the, in the cloud journey, going to all the events and then the pandemic hit where now in the third year, who knows what it's gonna end, certainly events are gonna look different. They're gonna be either changing footprint with the virtual piece, new group formations community's gonna emerge. You've got a pretty big community growing and it's growing like crazy. What's the weirdest or coolest thing, or just big changes you've seen with the pan endemic, uh, from your perspective, cuz you've been in the you're in the middle of the whitewater rafting. You've seen the events you circle offline. You saw the online piece come in, you're commentating, you're calling balls and strikes in the industry. You got a great team developing over there. Duck bill group. What's the big aha moment that you saw with the pandemic. Weird, funny, serious, real in the industry and with customers what's >>Accessibility. Reinvent is a great example. When in the before times it's open to anyone who wants to attend, who >>Can pony. >>Hello and welcome back to the live cube coverage here in San Francisco, California, the cube live coverage. Two days, day two of a summit, 2022 Aish summit, New York city coming up in summer. We'll be there as well. Events are back. I'm the host, John fur, the Cub got great guest here. Johnny Dallas with Ze. Um, here is on the queue. We're gonna talk about his background. Uh, little trivia here. He was the youngest engineer ever worked at Amazon at the age. 17 had to get escorted into reinvent in Vegas cause he was underage <laugh> with security, all good stories. Now the CEO of company called Z know DevOps kind of focus, managed service, a lot of cool stuff, Johnny, welcome to the cube. >>Thanks John. Great. >>So tell a story. You were the youngest engineer at AWS. >>I was, yes. So I used to work at a company called Bebo. I got started very young. I started working when I was about 14, um, kind of as a software engineer. And when I, uh, it was about 16. I graduated out of high school early, um, working at this company Bebo, still running all of the DevOps at that company. Um, I went to reinvent in about 2018 to give a talk about some of the DevOps software I wrote at that company. Um, but you know, as many of those things were probably familiar with reinvent happens in a casino and I was 16. So was not able to actually go into the, a casino on my own. Um, so I'd have <inaudible> security as well as casino security escort me in to give my talk. >>Did Andy jazzy, was he aware of >>This? Um, you know, that's a great question. I don't know. <laugh> >>I'll ask him great story. So obviously you started a young age. I mean, it's so cool to see you jump right in. I mean, I mean you never grew up with the old school that I used to grew up in and loading package software, loading it onto the server, deploying it, plugging the cables in, I mean you just rocking and rolling with DevOps as you look back now what's the big generational shift because now you got the Z generation coming in, millennials on the workforce. It's changing like no one's putting and software on servers. Yeah, >>No. I mean the tools keep getting better, right? We, we keep creating more abstractions that make it easier and easier. When I, when I started doing DevOps, I could go straight into E two APIs. I had APIs from the get go and you know, my background was, I was a software engineer. I never went through like the CIS admin stack. I, I never had to, like you said, rack servers, myself. I was immediately able to scale. I was managing, I think 2,500 concurrent servers across every Ables region through software. It was a fundamental shift. >>Did you know what an SRE was at that time? >>Uh, >>You were kind of an SRE on >>Yeah, I was basically our first SRE, um, was familiar with the, with the phrasing, but really thought of myself as a software engineer who knows cloud APIs, not a SRE. All >>Right. So let's talk about what's what's going on now as you look at the landscape today, what's the coolest thing that's going on in your mind in cloud? >>Yeah, I think the, I think the coolest thing is, you know, we're seeing the next layer of those abstraction tools exist and that's what we're doing with Z is we've basically gone and we've, we're building an app platform that deploys onto your cloud. So if you're familiar with something like Carku, um, where you just click a GitHub repo, uh, we actually make it that easy. You click a GI hub repo and it will deploy on ALS using a AWS tools. So, >>Right. So this is Z. This is the company. Yes. How old's the company about >>A year and a half old now. >>All right. So explain what it does. >>Yeah. So we make it really easy for any software engineer to deploy on a AWS. It's not SREs. These are the actual application engineers doing the business logic. They don't really want to think about Yamo. They don't really want to configure everything super deeply. They want to say, run this API on S in the best way possible. We've encoded all the best practices into software and we set it up for you. Yeah. >>So I think the problem you're solving is that there's a lot of want be DevOps engineers. And then they realize, oh shit, I don't wanna do this. Yeah. And some people want to do it. They loved under the hood. Right. People love to have infrastructure, but the average developer needs to actually be as agile on scale. So that seems to be the problem you solve. Right? >>Yeah. We, we, we give way more productivity to each individual engineer, you know? >>All right. So let me ask you a question. So let me just say, I'm a developer. Cool. I build this new app. It's a streaming app or whatever. I'm making it up cube here, but let's just say I deploy it. I need your service. But what happens about when my customers say, Hey, what's your SLA? The CDN went down from this it's flaky. Does Amazon have, so how do you handle all that SLA reporting that Amazon provides? Cuz they do a good job with sock reports all through the console. But as you start getting into DevOps <affirmative> and sell your app, mm-hmm <affirmative> you have customer issues. How do you, how do you view that? Yeah, >>Well, I, I think you make a great point of AWS has all this stuff already. AWS has SLAs. AWS has contract. Aw has a lot of the tools that are expected. Um, so we don't have to reinvent the wheel here. What we do is we help people get to those SLAs more easily. So Hey, this is AWS SLA as a default. Um, Hey, we'll fix you your services. This is what you can expect here. Um, but we can really leverage S's reliability of you. Don't have to trust us. You have to trust ALS and trust that the setup is good there. >>Do you handle all the recovery or mitigation between, uh, identification say downtime for instance? Oh, the server's not 99% downtime. Uh, went down for an hour, say something's going on? And is there a service dashboard? How does it get what's the remedy? Do you have a, how does all that work? >>Yeah, so we have some built in remediation. You know, we, we basically say we're gonna do as much as we can to keep your endpoint up 24 7 mm-hmm <affirmative>. If it's something in our control, we'll do it. If it's a disc failure, that's on us. If you push bad code, we won't put out that new version until it's working. Um, so we do a lot to make sure that your endpoint stay is up, um, and then alert you if there's a problem that we can't fix. So cool. Hey S has some downtime, this thing's going on. You need to do this action. Um, we'll let you know. >>All right. So what do you do for fun? >>Yeah, so, uh, for, for fun, um, a lot of side projects. <laugh> uh, >>What's your side hustle right now. You got going on >>The, uh, it's >>A lot of tools playing tools, serverless. >>Yeah, painless. A lot of serverless stuff. Um, I think there's a lot of really cool WAM stuff as well. Going on right now. Um, I love tools is, is the truest answer is I love building something that I can give to somebody else. And they're suddenly twice as productive because of it. Um, >>It's a good feeling, isn't it? >>Oh yeah. There's >>Nothing like tools were platforms. Mm-hmm <affirmative>, you know, the expression, too many tools in the tool. She becomes, you know, tools for all. And then ultimately tools become platforms. What's your view on that? Because if a good tool works and starts to get traction, you need to either add more tools or start building a platform platform versus tool. What's your, what's your view on a reaction to that kind of concept debate? >>Yeah, it's a good question. Uh, we we've basically started as like a, a platform. First of we've really focused on these, uh, developers who don't wanna get deep into the DevOps. And so we've done all of the pieces of the stacks. We do C I C D management. Uh, we do container orchestration, we do monitoring. Um, and now we're, spliting those up into individual tools so they can be used. Awesome in conjunction more. >>All right. So what are some of the use cases that you see for your service? It's DevOps basically nano service DevOps. So people who want a DevOps team, do clients have a DevOps person and then one person, two people what's the requirements to run >>Z. Yeah. So we we've got teams, um, from no DevOps is kind of when they start and then we've had teams grow up to about, uh, five, 10 men DevOps teams. Um, so, you know, as is more infrastructure people come in because we're in your cloud, you're able to go in and configure it on top you're we can't block you. Uh, you wanna use some new AWS service. You're welcome to use that alongside the stack that we deploy >>For you. How many customers do you have now? >>So we've got about 40 companies that are using us for all of their infrastructure, um, kind of across the board, um, as well as >>What's the pricing model. >>Uh, so our pricing model is we, we charge basically similar to an engineering salary. So we charge a monthly rate. We have plans at 300 bucks a month, a thousand bucks a month, and then enterprise plan for >>The requirement scale. Yeah. So back into the people cost, you must have her discounts, not a fully loaded thing, is it? >>Yeah, there's a discounts kind of asking >>Then you pass the Amazon bill. >>Yeah. So our customers actually pay for the Amazon bill themselves. So >>Have their own >>Account. There's no margin on top. You're linking your, a analyst account in, um, got it. Which is huge because we can, we are now able to help our customers get better deals with Amazon. Um, got it. We're incentivized on their team to drive your costs down. >>And what's your unit main unit of economics software scale. >>Yeah. Um, yeah, so we, we think of things as projects. How many services do you have to deploy as that scales up? Um, awesome. >>All right. You're 20 years old now you not even can't even drink legally. <laugh> what are you gonna do when you're 30? We're gonna be there. >>Well, we're, uh, we're making it better, better, >>Better the old guy on the queue here. <laugh> >>I think, uh, I think we're seeing a big shift of, um, you know, we've got these major clouds. ALS is obviously the biggest cloud and it's constantly coming out with new services, but we're starting to see other clouds have built many of the common services. So Kubernetes is a great example. It exists across all the clouds and we're starting to see new platforms come up on top that allow you to leverage tools for multiple times. At the same time. Many of our customers actually have AWS as their primary cloud and they'll have secondary clouds or they'll pull features from other clouds into AWS, um, through our software. I think that's, I'm very excited by that. And I, uh, expect to be working on that when I'm 30. <laugh> awesome. >>Well, you gonna have a good future. I gotta ask you this question cuz uh, you know, I always, I was a computer science undergrad in the, in the, and um, computer science back then was hardcore, mostly systems OS stuff, uh, database compiler. Um, now there's so much compi, right? Mm-hmm <affirmative> how do you look at the high school college curriculum experience slash folks who are nerding out on computer science? It's not one or two things. You've got a lot of, lot of things. I mean, look at Python, data engineering and emerging as a huge skill. What's it, what's it like for college kids now and high school kids? What, what do you think they should be doing if you had to give advice to your 16 year old self back a few years ago now in college? Um, I mean Python's not a great language, but it's super effective for coding and the datas were really relevant, but it's, you've got other language opportunities you've got tools to build. So you got a whole culture of young builders out there. What should, what should people gravitate to in your opinion and stay away from or >>Stay away from? That's a good question. I, I think that first of all, you're very right of the, the amount of developers is increasing so quickly. Um, and so we see more specialization. That's why we also see, you know, these SREs that are different than typical application engineering. You know, you get more specialization in job roles. Um, I think if, what I'd say to my 16 year old self is do projects, um, the, I learned most of my, what I've learned just on the job or online trying things, playing with different technologies, actually getting stuff out into the world, um, way more useful than what you'll learn in kind of a college classroom. I think classroom's great to, uh, get a basis, but you need to go out and experiment actually try things. >>You know? I think that's great advice. In fact, I would just say from my experience of doing all the hard stuff and cloud is so great for just saying, okay, I'm done, I'm banning the project. Move on. Yeah. Cause you know, it's not gonna work in the old days. You have to build this data center. I bought all this, you know, people hang on to the old, you know, project and try to force it out there. Now you >>Can launch a project now, >>Instant gratification, it ain't working <laugh> or this is shut it down and then move on to something new. >>Yeah, exactly. Instantly you should be able to do that much more quickly. Right. So >>You're saying get those projects and don't be afraid to shut it down. Mm-hmm <affirmative> that? Do you agree with that? >>Yeah. I think it's ex experiment. Uh, you're probably not gonna hit it rich on the first one. It's probably not gonna be that idea is the genius idea. So don't be afraid to get rid of things and just try over and over again. It's it's number of reps >>That'll win. I was commenting online. Elon Musk was gonna buy Twitter, that whole Twitter thing. And someone said, Hey, you know, what's the, I go look at the product group at Twitter's been so messed up because they actually did get it right on the first time. And we can just a great product. They could never change it because people would freak out and the utility of Twitter. I mean, they gotta add some things, the added button and we all know what they need to add, but the product, it was just like this internal dysfunction, the product team, what are we gonna work on? Don't change the product so that you kind of have there's opportunities out there where you might get the lucky strike right outta the gate. Yeah. Right. You don't know. >>It's almost a curse too. It's you're not gonna hit curse Twitter. You're not gonna hit a rich the second time too. So yeah. >><laugh> Johnny Dallas. Thanks for coming on the cube. Really appreciate it. Give a plug for your company. Um, take a minute to explain what you're working on. What you're look looking for. You hiring funding. Customers. Just give a plug, uh, last minute and kind the last word. >>Yeah. So, um, John Dallas from Ze, if you, uh, need any help with your DevOps, if you're a early startup, you don't have DevOps team, um, or you're trying to deploy across clouds, check us out z.com. Um, we are actively hiring. So if you are a software engineer excited about tools and cloud, or you're interested in helping getting this message out there, hit me up. Um, find us on z.co. >>Yeah. LinkedIn Twitter handle GitHub handle. >>Yeah. I'm the only Johnny on a LinkedIn and GitHub and underscore Johnny Dallas underscore on Twitter. All right. Um, >>Johnny Dallas, the youngest engineer working at Amazon, um, now 20 we're on great new project here in the cube. Builders are all young. They're growing into the business. They got cloud at their, at their back it's tailwind. I wish I was 20. Again, this is a I'm John for your host. Thanks for watching. Thanks. >>Welcome >>Back to the cubes. Live coverage of a AWS summit in San Francisco, California events are back, uh, ADAS summit in New York cities. This summer, the cube will be there as well. Check us out there lot. I'm glad we have events back. It's great to have everyone here. I'm John furry host of the cube. Dr. Matt wood is with me cube alumni now VP of business analytics division of AWS. Matt. Great to see you. Thank >>You, John. Great to be here. >>Appreciate it. I always call you Dr. Matt wood, because Andy jazzy always says Dr. Matt, we >>Would introduce you on the he's the one and only the one and >>Only Dr. Matt wood >>In joke. I love it. >>Andy style. And I think you had walkup music too on, you know, >>Too. Yes. We all have our own personalized walk. >>So talk about your new role. I not new role, but you're running up, um, analytics, business or AWS. What does that consist of right now? >>Sure. So I work, I've got what I consider to be the one of the best jobs in the world. Uh, I get to work with our customers and, uh, the teams at AWS, uh, to build the analytics services that millions of our customers use to, um, uh, slice dice, pivot, uh, better understand their day data, um, look at how they can use that data for, um, reporting, looking backwards and also look at how they can use that data looking forward. So predictive analytics and machine learning. So whether it is, you know, slicing and dicing in the lower level of, uh Hado and the big data engines, or whether you're doing ETR with glue or whether you're visualizing the data in quick side or building models in SageMaker. I got my, uh, fingers in a lot of pies. >>You know, one of the benefits of, uh, having cube coverage with AWS since 2013 is watching the progression. You were on the cube that first year we were at reinvent 2013 and look at how machine learning just exploded onto the scene. You were involved in that from day one is still day one, as you guys say mm-hmm <affirmative>, what's the big thing now. I mean, look at, look at just what happened. Machine learning comes in and then a slew of services come in and got SageMaker became a hot seller, right outta the gate. Mm-hmm <affirmative> the database stuff was kicking butt. So all this is now booming. Mm-hmm <affirmative> that was the real generational changeover for <inaudible> what's the perspective. What's your perspective on, yeah, >>I think how that's evolved. No, I think it's a really good point. I, I totally agree. I think for machine machine learning, um, there was sort of a Renaissance in machine learning and the application of machine learning machine learning as a technology has been around for 50 years, let's say, but, uh, to do machine learning, right? You need like a lot of data, the data needs to be high quality. You need a lot of compute to be able to train those models and you have to be able to evaluate what those mean as you apply them to real world problems. And so the cloud really removed a lot of the constraints. Finally, customers had all of the data that they needed. We gave them services to be able to label that data in a high quality way. There's all the compute. You need to be able to train the models <laugh> and so where you go. >>And so the cloud really enabled this Renaissance with machine learning, and we're seeing honestly, a similar Renaissance with, uh, with data, uh, and analytics. You know, if you look back, you know, five, 10 years, um, analytics was something you did in batch, like your data warehouse ran a analysis to do, uh, reconciliation at the end of the month. And then was it? Yeah. And so that's when you needed it, but today, if your Redshift cluster isn't available, uh, Uber drivers don't turn up door dash deliveries, don't get made. It's analytics is now central to virtually every business and it is central to every virtually every business is digital transformation. Yeah. And be able to take that data from a variety of sources here, or to query it with high performance mm-hmm <affirmative> to be able to actually then start to augment that data with real information, which usually comes from technical experts and domain experts to form, you know, wisdom and information from raw data. That's kind of, uh, what most organizations are trying to do when they kind of go through this analytics journey. It's >>Interesting, you know, Dave LAN and I always talk on the cube, but out, you know, the future and, and you look back, the things we were talking about six years ago are actually happening now. Yeah. And it's not a, a, a, you know, hyped up statement to say digital transformation. It actually's happening now. And there's also times where we bang our fist on the table, say, I really think this is so important. And Dave says, John, you're gonna die on that hill <laugh>. >>And >>So I I'm excited that this year, for the first time I didn't die on that hill. I've been saying data you're right. Data as code is the next infrastructure as code mm-hmm <affirmative>. And Dave's like, what do you mean by that? We're talking about like how data gets and it's happening. So we just had an event on our 80 bus startups.com site mm-hmm <affirmative>, um, a showcase with startups and the theme was data as code and interesting new trends emerging really clearly the role of a data engineer, right? Like an SRE, what an SRE did for cloud. You have a new data engineering role because of the developer on, uh, onboarding is massively increasing exponentially, new developers, data science, scientists are growing mm-hmm <affirmative> and the, but the pipelining and managing and engineering as a system. Yeah. Almost like an operating system >>And as a discipline. >>So what's your reaction to that about this data engineer data as code, because if you have horizontally scalable data, you've gotta be open that's hard. <laugh> mm-hmm <affirmative> and you gotta silo the data that needs to be siloed for compliance and reasons. So that's got a very policy around that. So what's your reaction to data as code and data engineering and >>Phenomenon? Yeah, I think it's, it's a really good point. I think, you know, like with any, with any technology, uh, project inside an organization, you know, success with analytics or machine learning is it's kind of 50% technology and then 50% cultural. And, uh, you have often domain experts. Those are, could be physicians or drug experts, or they could be financial experts or whoever they might be got deep domain expertise. And then you've got technical implementation teams and it's kind of a natural often repulsive force. I don't mean that rudely, but they, they just, they don't talk the same language. And so the more complex the domain and the more complex the technology, the stronger that repulsive force, and it can become very difficult for, um, domain experts to work closely with the technical experts, to be able to actually get business decisions made. And so what data engineering does and data engineering is in some cases team, or it can be a role that you play. >>Uh, it's really allowing those two disciplines to speak the same language it provides. You can think of it as plumbing, but I think of it as like a bridge, it's a bridge between like the technical implementation and the domain experts. And that requires like a very disparate range of skills. You've gotta understand about statistics. You've gotta understand about the implementation. You've gotta understand about the, it, you've gotta understand and understand about the domain. And if you could pull all of that together, that data engineering discipline can be incredibly transformative for an organization, cuz it builds the bridge between those two >>Groups. You know, I was advising some, uh, young computer science students at the sophomore junior level, uh, just a couple weeks ago. And I told 'em, I would ask someone at Amazon, this questions I'll ask you since you're, you've been in the middle of of it for years, they were asking me and I was trying to mentor them on. What, how do you become a data engineer from a practical standpoint, uh, courseware projects to work on how to think, um, not just coding Python cause everyone's coding in Python mm-hmm <affirmative> but what else can they do? So I was trying to help them and I didn't really know the answer myself. I was just trying to like kind of help figure it out with them. So what is the answer in your opinion or the thoughts around advice to young students who want to be data engineers? Cuz data scientists is pretty clear in what that is. Yeah. You use tools, you make visualizations, you manage data, you get answers and insights and apply that to the business. That's an application mm-hmm <affirmative>, that's not the, you know, sta standing up a stack or managing the infrastructure. What, so what does that coding look like? What would your advice be to >>Yeah, I think >>Folks getting into a data engineering role. >>Yeah. I think if you, if you believe this, what I said earlier about like 50% technology, 50% culture, like the, the number one technology to learn as a data engineer is the tools in the cloud, which allow you to aggregate data from virtually any source into something which is incrementally more valuable for the organization. That's really what data engineering is all about. It's about taking from multiple sources. Some people call them silos, but silos indicates that the, the storage is kind of fungible or UND differentiated. That that's really not the case. Success requires you to really purpose built well crafted high performance, low cost engines for all of your data. So understanding those tools and understanding how to use 'em, that's probably the most important technical piece. Um, and yeah, Python and programming and statistics goes along with that, I think. And then the most important cultural part, I think is it's just curiosity. >>Like you want to be able to, as a data engineer, you want to have a natural curiosity that drives you to seek the truth inside an organization, seek the truth of a particular problem and to be able to engage, cuz you're probably, you're gonna have some choice as you go through your career about which domain you end up in, like maybe you're really passionate about healthcare. Maybe you're really just passionate about your transportation or media, whatever it might be. And you can allow that to drive a certain amount of curiosity, but within those roles, like the domains are so broad, you kind of gotta allow your curiosity to develop and lead, to ask the right questions and engage in the right way with your teams. So because you can have all the technical skills in the world, but if you're not able to help the team's truths seek through that curiosity, you simply won't be successful. >>We just had a guest on 20 year old, um, engineer, founder, Johnny Dallas, who was 16 when he worked at Amazon youngest engineer at >>Johnny Dallas is a great name by the that's fantastic. It's his real name? >>It sounds like a football player. Rockstar. I should call Johnny. I have Johnny Johnny cube. Uh it's me. Um, so, but he's young and, and he, he was saying, you know, his advice was just do projects. >>Yeah. That's get hands on. >>Yeah. And I was saying, Hey, I came from the old days though, you get to stand stuff up and you hugged onto the assets. Cause you didn't wanna kill the cause you spent all this money and, and he's like, yeah, with cloud, you can shut it down. If you do a project that's not working and you get bad data, no one's adopting it or you don't want like it anymore. You shut it down. Just something >>Else. Totally >>Instantly abandoned it. Move onto something new. >>Yeah. With progression. Totally. And it, the, the blast radius of, um, decisions is just way reduced, gone. Like we talk a lot about like trying to, you know, in the old world trying to find the resources and get the funding. And it's like, right. I wanna try out this kind of random idea that could be a big deal for the organization. I need 50 million in a new data center. Like you're not gonna get anywhere. You, >>You do a proposal working backwards, document >>Kinds, all that, that sort of stuff got hoops. So, so all of that is gone, but we sometimes forget that a big part of that is just the, the prototyping and the experimentation and the limited blast radius in terms of cost. And honestly, the most important thing is time just being able to jump in there, get fingers on keyboards, just try this stuff out. And that's why at AWS, we have part of the reason we have so many services because we want, when you get into AWS, we want the whole toolbox to be available to every developer. And so, as your ideas developed, you may want to jump from, you know, data that you have, that's already in a database to doing realtime data. Yeah. And then you can just, you have the tools there. And when you want to get into real time data, you don't just have kineses, but you have real time analytics and you can run SQL again, that data is like the, the capabilities and the breadth, like really matter when it comes to prototyping and, and >>That's culture too. That's the culture piece, because what was once a dysfunctional behavior, I'm gonna go off the reservation and try something behind my boss's back or cause now as a side hustle or fun project. Yeah. So for fun, you can just code something. Yeah, >>Totally. I remember my first Haddo project, I found almost literally a decommissioned set of servers in the data center that no one was using. They were super old. They're about to be literally turned off. And I managed to convince the team to leave them on for me for like another month. And I installed her DUP on them and like, got them going. It's like, that just seems crazy to me now that I, I had to go and convince anybody not to turn these service off, but what >>It was like for that, when you came up with elastic map produce, because you said this is too hard, we gotta make it >>Easier. Basically. Yes. <laugh> I was installing Haddo version, you know, beta nor 0.9 or whatever it was. It's like, this is really hard. This is really hard. >>We simpler. All right. Good stuff. I love the, the walk down memory lane and also your advice. Great stuff. I think culture's huge. I think. And that's why I like Adam's keynote to reinvent Adam. Lesky talk about path minds and trail blazers because that's a blast radius impact. Mm-hmm <affirmative> when you can actually have innovation organically just come from anywhere. Yeah, that's totally cool. Totally. Let's get into the products. Serverless has been hot mm-hmm <affirmative> uh, we hear a lot about EKS is hot. Uh, containers are booming. Kubernetes is getting adopted. There's still a lot of work to do there. Lambda cloud native developers are booming, serverless Lambda. How does that impact the analytics piece? Can you share the hot, um, products around how that translates? Sure, absolutely. Yeah, the SageMaker >>Yeah, I think it's a, if you look at kind of the evolution and what customers are asking for, they're not, you know, they don't just want low cost. They don't just want this broad set of services. They don't just want, you know, those services to have deep capabilities. They want those services to have as lower operating cost over time as possible. So we kind of really got it down. We got built a lot of muscle, lot of services about getting up and running and experimenting and prototyping and turning things off and turn turning them on and turning them off. And like, that's all great. But actually the, you really only most projects start something once and then stop something once. And maybe there's an hour in between, or maybe there's a year, but the real expense in terms of time and, and complexity is sometimes in that running cost. Yeah. And so, um, we've heard very loudly and clearly from customers that they want, that, that running cost is just undifferentiated to them and they wanna spend more time on their work and in analytics that is, you know, slicing the data, pivoting the data, combining the data, labeling the data, training their models, uh, you know, running inference against their models, uh, and less time doing the operational pieces. >>So is that why the servers focus is there? >>Yeah, absolutely. It, it dramatically reduces the skill required to run these, uh, workloads of any scale. And it dramatically reduces the UND differentiated, heavy lifting, cuz you get to focus more of the time that you would've spent on the operation on the actual work that you wanna get done. And so if you look at something just like Redshift serverless that we launched a reinvent, you know, there's a kind of a, we have a lot of customers that want to run like a, uh, the cluster and they want to get into the, the weeds where there is benefit. We have a lot of customers that say, you know, I there's no benefit for me though. I just wanna do the analytics. So you run the operational piece, you're the experts we've run. You know, we run 60 million instant startups every single day. Like we do this a lot. Exactly. We understand the operation. I >>Want the answers come on. So >>Just give the answers or just let, give me the notebook or just give the inference prediction. So today for example, we announced, um, you know, serverless inference. So now once you've trained your machine learning model, just, uh, run a few, uh, lines of code or you just click a few buttons and then yeah, you got an inference endpoint that you do not have to manage. And whether you're doing one query against that endpoint, you know, per hour or you're doing, you know, 10 million, but we'll just scale it on the back end. You >>Know, I know we got not a lot of time left, but I want, wanna get your reaction to this. One of the things about the data lakes, not being data swamps has been from what I've been reporting and hearing from customers is that they want to retrain their machine learning algorithm. They want, they need that data. They need the, the, the realtime data and they need the time series data, even though the time has passed, they gotta store in the data lake mm-hmm <affirmative>. So now the data lakes main function is being reusing the data to actually retrain. Yeah, >>That's >>Right. It worked properly. So a lot of, lot of postmortems turn into actually business improvements to make the machine learning smarter, faster. You see that same way. Do you see it the same way? Yeah, >>I think it's, I think it's really interesting. No, I think it's really interesting because you know, we talk it's, it's convenient to kind of think of analytics as a very clear progression from like point a point B, but really it's, you are navigating terrain for which you do not have a map and you need a lot of help to navigate that terrain. Yeah. And so, you know, being, having these services in place, not having to run the operations of those services, being able to have those services be secure and well governed, and we added PII detection today, you know, something you can do automatically, uh, to be able to use their, uh, any unstructured data run queries against that unstructured data. So today we added, you know, um, text extract queries. So you can just say, well, uh, you can scan a badge for example, and say, well, what's the name on this badge? And you don't have to identify where it is. We'll do all of that work for you. So there's a often a, it's more like a branch than it is just a, a normal, uh, a to B path, a linear path. Uh, and that includes loops backwards. And sometimes you gotta get the results and use those to make improvements further upstream. And sometimes you've gotta use those. And when you're downstream, you'll be like, ah, I remember that. And you come back and bring it all together. So awesome. It's um, it's, uh, uh, it's a wonderful >>Work for sure. Dr. Matt wood here in the queue. Got just take the last word and give the update. Why you're here. What's the big news happening that you're announcing here at summit in San Francisco, California, and update on the, the business analytics >>Group? Yeah, I think, you know, one of the, we did a lot of announcements in the keynote, uh, encouraged everyone to take a look at that. Uh, this morning was Swami. Uh, one of the ones I'm most excited about, uh, is the opportunity to be able to take, uh, dashboards, visualizations. We're all used to using these things. We see them in our business intelligence tools, uh, all over the place. However, what we've heard from customers is like, yes, I want those analytics. I want their visualization. I want it to be up to date, but you know, I don't actually want to have to go my tools where I'm actually doing my work to another separate tool to be able to look at that information. And so today we announced, uh, one click public embedding for quick side dashboards. So today you can literally, as easily as embedding a YouTube video, you can take a dashboard that you've built inside, quick site cut and paste the HTML, paste it into your application and that's it. That's all you have to do. It takes seconds and >>It gets updated in real time. >>Updated in real time, it's interactive. You can do everything that you would normally do. You can brand it like this is there's no power by quick site button or anything like that. You can change the colors, make it fit in perfectly with your, with your applications. So that's sitting incredibly powerful way of being able to take a, uh, an analytics capability that today sits inside its own little fiefdom and put it just everywhere. It's, uh, very transformative. >>Awesome. And the, the business is going well. You got the serverless and your tailwind for you there. Good stuff, Dr. Matt with thank you. Coming on the cube >>Anytime. Thank >>You. Okay. This is the cubes cover of eight summit, 2022 in San Francisco, California. I'm John host cube. Stay with us with more coverage of day two after this short break.

Published Date : Apr 20 2022

SUMMARY :

And I think there's no better place to, uh, service those people than in the cloud and uh, Well, first of all, congratulations, and by the way, you got a great pedigree and great background, super smart, You know, it's so funny that you say that enterprise is hot because you, and I feel that way now. Ts is one big enterprise, cuz you gotta have imutability you got performance issues. of history and have been involved in open source in the cloud would say that we're, you know, much of what we're doing is, Yeah. the more time you spend in this world is this is the fastest growing part I get it and more relevant <laugh> but there's also the hype of like the web three, for instance, but you know, I call it the user driven revolution. And so that's that I, that I think is really this revolution that you see, the sixties was rebellion against the fifties and the man and, you know, summer of love. like, you know, you would never get fired for buying IBM, but now it's like, you obviously probably would So what I'm trying to get at is that, do you see the young cultural revolution look, you know, you were not designed in the cloud era. You gotta convince someone to part with their ch their money and the first money in which you do a lot of it's And the persona of the entrepreneur would be, you know, so somebody who was a great salesperson or somebody who tell a great story, software, like the user is only gonna give you 90 seconds to figure out whether or not you're storytelling's fine with you an extrovert or introvert, have your style, sell the story in a way that's So I think the more that you can show in the road, you can get through short term spills. I think many people that, that do what we do for a living, we'll say, you know, What's the hottest thing in enterprise that you see the biggest wave that people should pay attention to that you're looking at And the they're the only things we do day in, Uh, and finally, it's the gift that keeps on giving. But if you think about it, the whole economy is moving online. So you get the convergence of national security, I mean, arguably again, it's the area of the world that people should be I gotta, I gotta say, you gotta love your firm. Huge fan of what you guys are doing here. Again, John host of the cube. Thank you for having me. What do you guys do? and obviously in New York, uh, you know, the business was never like this, How is this factoring into what you guys do and your growth cuz you moving the stuff that you maybe currently have OnPrem and a data center to the cloud first is a first step. manufacturing, it's the physical plant or location And you guys solve And the reality is not everything that's And the reality is the faster you move with anything cloud based, Well actually shutting down the abandoning, the projects that early, not worrying about it, And they get, they get used to it. I can get that like values as companies, cuz they're betting on you and your people. that a customer can buy in the cloud, how are you gonna ask a team of one or two people in If you have a partner that's offering you some managed services. I mean the cost. sure everybody in the company has the opportunity to become certified. Desk and she could be running the Kubernetes clusters. It's And that's a cultural factor that you guys have. There's no modernization on the app side. And the other thing is, is there's not a lot of partners, In the it department. I like it, And so how you build your culture around that is, is very important. You said you bought the company and We didn't call it at that time innovative solutions to come in and, And they were like, listen, you got long ways before you're gonna be an owner. Um, the other had a real big problem with having to write a check. So in 2016 I bought the business, um, became the sole owner. The capital ones of the world. The, the Microsoft suite to the cloud. Uh, tell me the hottest product that you have. funding solutions to help customers with the cash flow, uh, constraints that come along with those migrations. on the cash exposure. We are known for that and we're known for being creative with those customers and being empathetic And that's the cloud upside is all about doubling down on the variable win that's right. I'm John for your host. I'm John for host of the cube here for the next Thank you very much. We were chatting before you came on camera. This is the first, uh, summit I've been to, to in what two, three is running everything devs sec ops, everyone kind of sees that you got containers, you got Benet, Tell us about what you guys doing at innovative and, uh, what you do. Uh, so I'm the director of solutions architecture. We have a customer there that, uh, needs to deploy but the real issue was they were they're bread and butters EC two and S three. the data at the edge, you got five GM having. Data in is the driver for the edge. side, obviously, uh, you got SW who's giving the keynote tomorrow. And it's increasing the speed of adoption So you guys are making a lot of good business decisions around managed cloud service. You take the infrastructure, you got certain products, whether it's, you know, low latency type requirements, So innovative is filling that gap across the Because a lot of people are looking at the web three in these areas like Panama, you mentioned FinTech. I keep bringing the Caribbean up, but it's, it's top of my mind right now we have customers We have our own little, um, you know, I think we'll start talking about how does that really live on, So I'm a customer, pretend I'm a customer, Hey, you know, I'm, we're in an underserved area. That's, that's one of the best use cases, And that's, that's one of the best use cases that we're move the data unless you have to. Uh, so not only are you changing your architecture, you're actually changing your organization because you're But you gotta change the database architecture on the back. Uh, you know, for the past maybe decade. We don't have time to drill into, maybe we do another session this, but the one pattern we're seeing come of the past of data to AWS cloud, or we can run, uh, computational workloads So I gotta end the segment on a, on a, kind of a, um, fun, I was told to ask you You got a customer to jump I started in the first day there, we had a, and, uh, my career into the cloud, and now it feels like, uh, almost, almost looking back and saying, And so, you know, you, you jump on a plane, you gotta make sure that parachute is gonna open. the same feeling we have when we It's much now with you guys, it's more like a tandem jump. Matthew, thanks for coming on the cube. I'm John furry host of the cube. What's the status of the company product what's going on? We're back to be business with you never while after. It operations, it help desk the same place I used to work at ServiceNow. I love having you on the cube, Dave and I, and Dave Valenti as well loves having you on too, because you not only bring the entrepreneurial So the cloud scale has hit. So the things that room system of record that you and me talked about, the next layer is called system of intelligence. I mean, I mean, RPA is almost, should be embedded in everything. And that's your thinking. So as you break that down, is this So it's like how you have a database and compute and sales and networking. uh, behind us, you got the expo hall. So you don't build it just on Amazon. kind of shitting on us saying, Hey, you guys terrible, they didn't get it. Remember the middle layer pass will be snowflake so I Basically the, if you're an entrepreneur, the, the north star in terms of the, the outcome is be And that reduce your product development, your go to market and you get use the snowflake marketplace to I mean, I know they got a great relationship, uh, but snowflake now has to run a company they're public. So I think depending on the application use case, you have to use each of the above. I have is that I, I think it's okay to have a super cloud like that because the rising tide is still happening I see people lift and shifting from the it operations. the big enterprises now and you know, small, medium, large and large enterprise are all buying new companies If I growing by or 2007 or eight, when I used to talk to you back then and Amazon started So you know, a lot of good resources there. Yourself a lot of first is I see the AIOP solutions in the future should be not looking back. I think the whole, that area is very important. Yeah. They doubled the What are you working on right now? I'm the CEO there. Some of the areas where you want to scale your company, grow your company, eliminate the cost customer service. I mentioned that it's decipher all the hot startups and of course the cube.net and Silicon angle.com. We're getting back in the groove psych to be back. Sure is a lot of words to describe is shit posting, which is how I describe what I tend to do. And if you look at mark, Andrew's been doing a lot of shit posting lately. It's honestly the most terrifying scenario for anyone is if I have that kind of budget to throw at my endeavors, So for the audience that doesn't know what shit posting is, what is shit posting? A lot of the audience is thinking, in the industry right now, obviously, uh, coupons coming up in Spain, which they're having a physical event, And you can't win once you're there. of us is trying to portray themselves as you know, the Pathfinder, you know, you're the pioneer, Since the last time we've spoken, uh, Steve Schmidt is now the CISO for all of Amazon I gotta say one of the things I do like in the recent trend is that the tech companies are getting into the formula one, And I can see the appeal of these tech companies getting into it because these things are basically So I gotta ask you about, uh, what's going on in your world. People just generally don't respond to email because who responds I think you're people would call in, oh, People would call in and say, Corey, what do you think about X? Honestly, I am surprised about anything by how little I have gotten over the last five years of doing this, Um, one of the rituals I like about your, um, And then there you go. And so the joke was cold. I love the service ridiculous name. You got EMR, you got EC two, They're like the anti Google, Google turns things off while they're still building it. So let me talk about, uh, the other things I want to ask you, is that like, okay. Depends on who you ask. Um, a lot of people though saying, you know, it's not a real good marketing Yeah. I believe not doing it is probably the right answer. What's the big aha moment that you saw with the pandemic. When in the before times it's open to anyone I look forward to it. What else have you seen? But they will change a browser tab and you won't get them back. It's always fun in the, in the meetings when you're ho to someone and their colleague is messaging them about, This guy is really weird. Yes I am and I bring it into the conversation and then everyone's uncomfortable. do you wanna take that about no, I'm good. I don't the only entire sure. You're starting to see much more of like yeah. Tell me about the painful spot that you More, more, I think you nailed it. And that is the next big revelation of this industry is going to realize you have different companies. Corey, final question for, uh, what are you here doing? We fixed the horrifying AWS bill, both from engineering and architecture, So thanks for coming to the cube and And of course reinvent the end of the year for all the cube Yeah. We'll start That's the official name. Yeah, What's the, how was you guys organized? And the intention there is to So partnerships are key. Um, so I've got a team of partner managers that are located throughout the us, I love the white glove service, but translate that what's in it for what um, sort of laser focus on what are you really good at and how can we bring that to the customer as And there's a lot that you can do with AWS, but focus is truly the key word there because What are some of the cool things you guys have seen in the APN that you can point to? I mean, I can point to few, you can take them. Um, and through that we provide You gotta, I mean, when you get funding, it's still day one. And our job is to try to make I mean, you guys are the number one cloud in the business, the growth in every sector is booming. competency programs, the DevOps competencies, the security competency, which continues to help, I mean, you got a good question, you know, thousand flowers blooming all the time. lot of the ISVs that we look after are infrastructure ISVs. So what infrastructure, Exactly. So infrastructure as well, like storage back up ransomware Right. spread, and then someone to actually do the co-sell, uh, day to day activities to help them get in I mean, you know, ask the res are evolving, that role of DevOps is taking on dev SecOps. So the partner development manager can be an escalation for absolutely. And you guys, how is that partner managers, uh, measure And then co-sell not only are we helping these partners win their current opportunities but that's a huge goal of ours to help them grow their top line. I have one partner here that you guys work And so that's, our job is how do you get that great tech in lot of holes and gaps in the opportunities with a AWS. Uh, and making a lot of noise here in the United States, which is great. Let's see if they crash, you know, Um, and so I've actually seen many of our startups grow So you get your economics, that's the playbook of the ventures and the models. How I'm on the cloud. And, or not provide, or, you know, bring any fruit to the table, for startups, what you guys bring to the table and we'll close it out. And that's what we're here for. It's a good way to, it's a good way to put it. Great to see you love working with you guys. I'm John for host of the cube. Always great to come and talk to you on the queue, man. And it's here, you predicted it 11 years ago. do claim credit for, for sort of catching that bus early, um, you know, at the board level, the other found, you know, the people there, uh, cloud, you know, Amazon, And the, you know, there's sort of the transactions, you know, what you bought today are something like that. So now you have another, the sort of MIT research be mainstream, you know, observe for the folks who don't know what you guys do. So, um, we realized, you know, a handful of years ago, let's say five years ago that, And, um, you know, part of the observed story is we think that to go big in the cloud, you can have a cloud on a cloud, And, and then that was the, you know, Yeah. say the, the big data world, what Oracle did for the relational data world, you know, way back 25 years ago. So you're building on top of snowflake, And, um, you know, I've had folks say to me, I am more on snowing. Stay on the board, then you'll know what's going on. And so I've believe the opportunity for folks like snowflake and, and folks like observe it. the go big scenario is you gotta be on a platform. Or be the platform, but it's hard. to like extract, uh, a real business, you gotta move up, you gotta add value, Moving from the data center of the cloud was a dream for starters within if the provision, It's almost free, but you can, you know, as an application vendor, you think, growing company, the Amazon bill should be a small factor. Snowflake are doing a great job of innovating on the database and, and the same is true of something I mean, the shows are selling out the floor. Well, and for snowflake and, and any platform from VI, it's a beautiful thing because, you know, institutional knowledge of snowflake integrations, right. And so been able to rely on a platform that can manage that is inve I don't know if you can talk about your, Around the corner. I think, as a startup, you always strive for market fit, you know, which is at which point can you just I think capital one's a big snowflake customer as well. And, and they put snowflake in a position in the bank where they thought that snowflake So you're, Prescale meaning you're about to So you got POCs, what's that trajectory look like? So people will be able to the kind of things that by in the day you could do with the new relics and AppDynamics, What if you had the, put it into a, a, a sentence what's the I mean, at the end of the day, you have to build an amazing product and you have to solve a problem in a different way. What's the appetite at the buyer side for startups and what So the nice thing from a startup standpoint is they know at times What's the state of AWS. I mean, you know, we're, we're on AWS as well. Thanks for coming on the cube. host of the cubes cube coverage of AWS summit 2022 here in San Francisco. I feel like it's been forever since we've been able to do something in person. I'm glad you're here because we run into each other all the time. And we don't wanna actually go back as bring back the old school web It's all the same. No, you're never recovering. the next generation of software companies, uh, early investor in open source companies and cloud that have agendas and strategies, which, you know, purchase software that is traditionally bought and sold tops Well, first of all, congratulations, and by the way, you got a great pedigree and great background. You know, it's so funny that you say that enterprise is hot because you, and I feel that way now. MFTs is one big enterprise, cuz you gotta have imutability you got performance issues. you know, much of what we're doing is, uh, the predecessors of the web web three movement. The hype is definitely web the more time you spend in this world is this is the fastest growing part I get it and more relevant <laugh> but there's also the hype of like the web three, for instance, but you know, I call it the user driven revolution. the offic and the most, you know, kind of valued people in in the sixties was rebellion against the fifties and the man and, you know, summer of love. like, you know, you would never get fired for buying IBM, but now it's like, you obviously probably would So what I'm trying to get at is that, do you see the young cultural revolution look, you know, you were not designed in the cloud era. You gotta convince someone to part with their ch their money and the first money in which you do a lot of is about And the persona of the entrepreneur would be, you know, somebody who was a great salesperson or somebody who tell a great story. software, like the user is only gonna give you 90 seconds to figure out whether or not you're But let me ask a question now that for the people watching, who are maybe entrepreneurial entre entrepreneurs, So I think the more that you can show I think many people that, that do what we do for a living will say, you know, What's the hottest thing in enterprise that you see the biggest wave that people should pay attention to that you're looking at itself as big of a market as any of the other markets that we invest in. But if you think about it, the whole like economy is moving online. So you get the convergence of national security, Arguably again, it's the area of the world that I gotta, I gotta say you gotta love your firm. Huge fan of what you guys are doing here. Again, John host of the cube. Thank you for having me. What do you guys do? made the decision in 2018 to pivot and go all in on the cloud. How is this factoring into what you guys do and your growth cuz you guys are the number one partner on moving the stuff that you maybe currently have OnPrem and a data center to the cloud first is a first step. it's manufacturing, it's the physical plant or location What's the core problem you guys solve And the reality is not everything that's And the reality is the faster you move with anything cloud based, Well actually shutting down the abandoning, the projects that early and not worrying about it, And they get, they get used to it. Yeah. So this is where you guys come in. that a customer can buy in the cloud, how are you gonna ask a team of one or two people in of our managed services that give the customer the tooling, that for them to go out and buy on their own for a customer to go A risk factor not mean the cost. sure everybody in the company has the opportunity to become certified. And she could be running the Kubernetes clusters. So I'll tell you what, when that customer calls and they have a real Kubernetes issue, And that's a cultural factor that you guys have. This There's no modernization on the app side now. And the other thing is, is there's not a lot of partners, so the partner, In the it department. I like And so how you build your culture around that is, is very important. You said you bought the company and We didn't call it at that time innovative solutions to come in and, on the value of this business and who knows where you guys are gonna be another five years, what do you think about making me an Um, the other had a real big problem with having to write a check. going all in on the cloud was important for us and we haven't looked back. The capital ones of the world. And so, uh, we only had two customers on AWS at the time. Uh, tell me the hottest product that you have. So any SMB that's thinking about migrating to the cloud, they should be talking innovative solutions. So like insurance, basically for them not insurance class in the classic sense, but you help them out on the, We are known for that and we're known for being creative with those customers and being empathetic to And that's the cloud upside is all about doubling down on the variable wind. I'm John for your host. I'm John ferry, host of the cube here for the Thank you very much. We were chatting before you came on camera. This is the first, uh, summit I've been to and what two, three years. So the game is pretty much laid out mm-hmm <affirmative> and the edge is with the Uh, so I'm the director of solutions architecture. but the real issue was they were they're bread and butters EC two and S three. It does computing. the data at the edge, you got 5g having. in the field like with media companies. uh, you got SW, he was giving the keynote tomorrow. And it's increasing the speed of adoption So you guys are making a lot of good business decisions around managed cloud service. So they look towards AWS cloud and say, AWS, you take the infrastructure. Mainly because the, the needs are there, you got data, you got certain products, And, and our customers, even the ones in the edge, they also want us to build out the AWS Because a lot of people are looking at the web three in these areas like Panama, you mentioned FinTech. I keep bringing the Caribbean up, but it's, it's top of my mind right now we have customers We have our own little, um, you know, projects going on. I think we'll start talking about how does that really live on, So I'm a customer, pretend I'm a customer, Hey, you know, I'm, we're in an underserved area. That's, that's one of the best use cases, And that's, that's one of the best use cases that we're for the folks watching don't move the data, unless you have to, um, those new things are developing. Uh, so not only are you changing your architecture, you're actually changing your organization because But you gotta change the database architecture on the back. away data, uh, you know, for the past maybe decade. actually, it's not the case. of data to the AWS cloud, or we can run, uh, computational workloads So I gotta end the segment on a, on a kind of a, um, fun note. You, you got a customer to jump out um, you know, storing data and, and how his cus customers are working. my career into the cloud, and now it feels like, uh, almost, almost looking back and saying, And so, you know, you, you jump on a plane, you gotta make sure that parachute is gonna open. the same feeling we have when we It's pretty much now with you guys, it's more like a tandem jump. I'm John Forry host of the cube. Thanks for coming on the cube. What's the status of the company product what's going on? Of all, thank you for having me back to be business with you. Salesforce, and ServiceNow to take it to the next stage? Well, I love having you on the cube, Dave and I, Dave Valenti as well loves having you on too, because you not only bring Get to call this fun to talk. So the cloud scale has hit. So the things that remember system of recorded you and me talked about the next layer is called system of intelligence. I mean, I mean, RPA is almost, should be embedded in everything. And that's your thinking. So as you break that down, is this So it's like how you have a database and compute and sales and networking. innovative, all the companies out here that we know, we interview them all. So you don't build it just on Amazon. is, what you do in the cloud. Remember the middle layer pass will be snowflake. Basically if you're an entrepreneur, the north star in terms of the outcome is be And that reduce your product development, your go to market and you get use the snowflake marketplace to of the world? So I think depending on the application use case, you have to use each of the above. I think the general question that I have is that I think it's okay to have a super cloud like that because the rising I see people lift and shifting from the it operations. Cause you know, the big enterprises now and, If I remember going back to our 2007 or eight, it, when I used to talk to you back then when Amazon started very small, So you know, a lot of good resources there, um, and gives back now to the data question. service that customers are give the data, share the data because we thought the data algorithms are Yeah. What are you working on right now? I'm the CEO there. Some of the areas where you want to scale your company, grow your company, eliminate the cost customer service, I mentioned that it's a site for all the hot startups and of course the cube.net and Silicon angle.com. We're getting back in the groove, psyched to be back. Sure is a lot of words to describe as shit posting, which is how I describe what I tend to do. And if you look at Mark's been doing a lot of shit posting lately, all a billionaires It's honestly the most terrifying scenario for anyone is if I have that kind of budget to throw at my endeavors, So for the audience that doesn't know what shit posting is, what is shit posting? A lot of the audience is thinking, in the industry right now, obviously, uh, coupons coming up in Spain, which they're having a physical event, you can see the growth And you can't win once you're there. to portray themselves as you know, the Pathfinder, you know, you're the pioneer, Since the last time we've spoken, uh, Steve Schmidt is now the CISO for all of Amazon I, the track highly card, but it's basically a tricked out PC with amazing monitors and you have all the equipment of F1 and you're And I can see the appeal of these tech companies getting into it because these things are basically So I gotta ask you about, uh, what's going in your world. People just generally don't respond to email because who responds I think sure would call in. People would call in and say, Corey, what do you think about X? Honestly, I am surprised anything by how little I have gotten over the last five years of doing this, reinvent getting the interview with jazzy now, Andy we're there, you're there. And there you go. And so the joke was cold. I love the service, ridiculous name. Well, Redshift the on an acronym, you the context of the conversation. Or is that still around? They're like the anti Google, Google turns things off while they're still building it. So let me talk about, uh, the other things I want to ask you is that like, okay. Depends on who you ask. So I gotta ask about multi-cloud cause obviously the other cloud shows are coming up. Yeah. I believe not doing it is probably the right answer. What's the big aha moment that you saw with When in the before times it's open to anyone I look forward to it. What else have you seen? But they will change a browser tab and you won't get them back. It's always fun in the, in the meetings when you're talking to someone and their co is messaging them about, This guy is really weird. Yes I am and I bring it into the conversation and then everyone's uncomfortable. do you wanna take that about no, I'm good. No, the only encourager it's fine. You're starting to see much more of like yeah. Tell me about the painful spot that you Makes more, more, I think you nailed it. And that is the next big revelation of this industry is going to realize you have different companies. Uh, what do you hear doing what's on your agenda this We fixed the horrifying AWS bill, both from engineering and architecture, And of course reinvent the end of the year for all the cube coverage Yeah. What's the, how was you guys organized? And the intention there is to So partnerships are key. Um, so I've got a team of partner managers that are located throughout the us, We've got a lot. I love the white glove service, but translate that what's in it. um, sort of laser focus on what are you really good at and how can we bring that to the customer as And there's a lot that you can do with AWS, but focus is truly the key word there What are some of the cool things you guys have seen in the APN that you can point to? I mean, I can point to few, you can take them. Um, and through that we provide You gotta, I mean, when you get funding, it's still day one. And our job is to try to You guys are the number one cloud in the business, the growth in every sector is booming. competency programs, the DevOps compet, the, the security competency, which continues to help, I mean, you got a good question, you know, a thousand flowers blooming all the time. lot of the fees that we look after our infrastructure ISVs, that's what we do. So you guys have a deliberate, uh, focus on these pillars. Business, this owner type thing. So infrastructure as well, like storage, Right. and spread, and then someone to actually do the co-sell, uh, day to day activities to help them get I mean, you know, SREs are evolving, that role of DevOps is taking on dev SecOps. So the partner development manager can be an escalation point. And you guys how's that partner managers, uh, measure And then co-sell not only are we helping these partners win their current opportunities I mean, top asked from the partners is get me in front of customers. I have one partner here that you guys And so that it's our job is how do you get that great tech in of holes and gaps in the opportunities with AWS. Uh, and making a lot of noise here in the United States, which is great. We'll see if they crash, you know, Um, and so I've actually seen many of our startups grow So with that, you guys are there to How I am on the cloud. And, or not provide, or, you know, bring any fruit to the table, what you guys bring to the table and we'll close it out. And that's what we're here for. Great to see you love working with you guys. I'm John for host of the cube. Always great to come and talk to you on the queue, man. You're in the trenches with great startup, uh, do claim credit for, for, for sort of catching that bus out, um, you know, the board level, you know, the founders, you know, the people there cloud, you know, Amazon, And so you you've One of the insights that we got out of that I wanna get your the sort of MIT research be mainstream, you know, what you guys do. So, um, we realized, you know, a handful of years ago, let's say five years ago that, And, um, you know, part of the observed story yeah. that to go big in the cloud, you can have a cloud on a cloud, I mean, having enough gray hair now, um, you know, again, CapX built out the big data world, what Oracle did for the relational data world, you know, way back 25 years ago. And, um, you know, I've had folks say to me, That that's a risk I'm prepared to take <laugh> I am long on snowflake you, Stay on the board, then you'll know what's going on. And so I believe the opportunity for folks like snowflake and folks like observe it's the go big scenario is you gotta be on a platform. Easy or be the platform, but it's hard. And then to, to like extract, uh, a real business, you gotta move up, Moving from the data center of the cloud was a dream for starters. I know it's not quite free. and storage is free, that's the mindset you've gotta get into. And I think the platform enablement to value. Snowflake are doing a great job of innovating on the database and, and the same is true of something I mean, the shows are selling out the floor. And we do a lot of the support. You're scaling that function with the, And so been able to rely on a platform that can manage that is invaluable, I don't know if you can talk about your, Scales around the corner. I think, as a startup, you always strive for market fit, you know, which is at which point can you just I think capital one's a big snowflake customer as well. They were early in one of the things that attracted me to capital one was they were very, very good with snowflake early So you got POCs, what's that trick GE look like, So right now all the attention is on the What if you had the, put it into a, a sentence what's the I mean, at the end of the day, you have to build an amazing product and you have to solve a problem in a different way. What's the appetite at the buyer side for startups and what So the nice thing from a startup standpoint is they know at times they need to risk or, What's the state of AWS. I mean, you know, we we're, we're on AWS as They got the silicone and they got the staff act, developing Jeremy Burton inside the cube, great resource for California after the short break. host of the cubes cube coverage of AWS summit 2022 here in San Francisco. I feel like it's been forever since we've been able to do something in person. I'm glad you're here because we run into each other all the time. the old school web 1.0 days. We, we are, it's a little bit of a throwback to the path though, in my opinion, <laugh>, it's all the same. I mean, you remember I'm a recovering entrepreneur, right? No, you're never recovering. in the next generation of our companies, uh, early investor in open source companies that have agendas and strategies, which, you know, purchased software that has traditionally bought and sold tops Well, first of all, congratulations, and by the way, you got a great pedigree and great background, super smart admire of your work You know, it's so funny that you say that enterprise is hot because you, and I feel that way now. Ts is one big enterprise, cuz you gotta have imutability you got performance issues. history and have been involved in, open in the cloud would say that we're, you know, much of what we're doing is, the more time you spend in this world is this is the fastest growing part I get it and more relevant, but it's also the hype of like the web three, for instance. I call it the user driven revolution. the beneficiaries and the most, you know, kind of valued people in the sixties was rebellion against the fifties and the man and, you know, summer of love. like, you know, you would never get fired for buying IBM, but now it's like, you obviously probably would So what I'm trying to get at is that, do you see the young cultural revolution look, you know, you were not designed in the cloud era. You gotta convince someone to part with their ch their money and the first money in which you do a lot of is And the persona of the entrepreneur would be, you know, somebody who was a great salesperson or somebody who tell a great story. software, the user is only gonna give you 90 seconds to figure out whether or not you're What's the, what's the preferred way that you like to see entrepreneurs come in and engage, So I think the more that you can in the road, you can get through short term spills. I think many people that, that do what we do for a living will say, you know, Uh, what's the hottest thing in enterprise that you see the biggest wave that people should pay attention to that you're One is the explosion and open source software. Uh, and finally, it's the gift that keeps on giving. But if you think about it, the whole economy is moving online. So you get the convergence of national security, I mean, arguably again, it's the area of the world that I gotta, I gotta say, you gotta love your firm. Huge fan of what you guys are doing here. Again, John host of the cube got a great guest here. Thank you for having me. What do you guys do? that are moving into the cloud or have already moved to the cloud and really trying to understand how to best control, How is this factoring into what you guys do and your growth cuz you guys are the number one partner on moving the stuff that you maybe currently have OnPrem and a data center to the cloud first is a first step. it's manufacturing, it's the physical plant or location What's the core problem you guys solve And the reality is not everything that's Does that come up a lot? And the reality is the faster you move with anything cloud based, Well actually shutting down the abandoning the projects that early and not worrying about it, And Like, and then they wait too long. Yeah. I can get that like values as companies, cuz they're betting on you and your people. that a customer can buy in the cloud, how are you gonna ask a team of one or two people in your, If you have a partner, that's all offering you some managed services. Opportunity cost is huge, in the company has the opportunity to become certified. And she could be running the Kubernetes clusters. And that's a cultural factor that you guys have. This So that's, There's no modernization on the app side though. And, and the other thing is, is there's not a lot of partners, No one's raising their hand boss. In it department. Like, can we just call up, uh, you know, <laugh> our old vendor. And so how you build your culture around that is, You said you bought the company and We didn't call it at that time innovative solutions to come in and, And they were like, listen, you got long ways before you're gonna be an owner, but if you stick it out in your patient, Um, the other had a real big problem with having to write a check. all going all in on the cloud was important for us and we haven't looked back. The capital ones of the world. The, the Microsoft suite to the cloud and Uh, tell me the hottest product that you have. So any SMB that's thinking about migrating to the cloud, they should be talking innovative solutions. So like insurance, basically for them not insurance class in the classic sense, but you help them out on the, We are known for that and we're known for being creative with those customers, That's the cloud upside is all about doubling down on the variable wind. I'm John for your host. Live on the floor in San Francisco for 80 west summit, I'm John ferry, host of the cube here for the Thank you very much. We were chatting before you came on camera. This is the first, uh, summit I've been to and what two, three years. is running everything dev sec ops, everyone kind of sees that you got containers, you got Kubernetes, Uh, so I'm the director of solutions architecture. to be in Panama, but they love AWS and they want to deploy AWS services but the real issue was they were they're bread and butters EC two and S three. It the data at the edge, you got five GM having. in the field like with media companies. side, obviously, uh, you got SW who's giving the keynote tomorrow. Uh, in the customer's mind for the public AWS cloud inside an availability zone. So you guys are making a lot of good business decisions around managed cloud service. So they look towards AWS cloud and say, AWS, you take the infrastructure. Mainly because the, the needs are there, you got data, you got certain products, And, and our customers, even the ones in the edge, they also want us to build out the AWS Because a lot of people are looking at the web three in these areas like Panama, you mentioned FinTech in, I keep bringing the Caribbean up, but it's, it's top of my mind right now we have customers We have our own little, um, you know, projects going on. I think we'll start talking about how does that really live So I'm a customer, pretend I'm a customer, Hey, you know, I'm, we're in an underserved area. That's, that's one of the best use cases, And that's, that's one of the best use cases that we're the folks watching don't move the data unless you have to. Uh, so not only are you changing your architecture, you're actually changing your organization because But you gotta change the database architecture in the back. away data, uh, you know, for the past maybe decade. We don't have time to drill into, maybe we do another session on this, but the one pattern we're seeing of the past year of data to the AWS cloud, or we can run, uh, computational workloads So I gotta end the segment on a, on a kind of a, um, fun note. You got a customer to jump out So I was, you jumped out. my career into the cloud, and now it feels like, uh, almost, almost looking back and saying, And so, you know, you, you jump on a plane, you gotta make sure that parachute is gonna open. But, uh, it was, it was the same kind of feeling that we had in the early days of AWS, the same feeling we have when we It's now with you guys, it's more like a tandem jump. I'm John for host of the cube. I'm John fury host of the cube. What's the status of the company product what's going on? First of all, thank you for having me. Salesforce, and service now to take you to the next stage? I love having you on the cube, Dave and I, Dave LAN as well loves having you on too, because you not only bring the entrepreneurial Get the call fund to talk to you though. So the cloud scale has hit. So the things that rumor system of recorded you and me talked about the next layer is called system of intelligence. I mean, or I mean, RPA is, should be embedded in everything. I call it much more about automation, workflow automation, but RPA and automation is a category. So as you break that down, is this the new modern middleware? So it's like how you have a database and compute and sales and networking. uh, behind, as you got the XPO hall got, um, we're back to vis, but you got, So you don't build it just on Amazon. is, what you do in the cloud. I'll make the pass layer room. It And that reduce your product development, your go to market and you get use the snowflake marketplace I mean, I know they got a great relationship, uh, but snowflake now has to run a company they're public. So I think depending on the use case you have to use each of the above, I think the general question that I have is that I think it's okay to have a super cloud like that because the rising I see people lift and shifting from the it operations, it helpless. Cause you know, the big enterprises now and you Spending on the startups. So you know, a lot of good resources there. And I think their whole data exchange is the industry has not thought through something you and me talk Yeah. It is doubled. What are you working on right now? So all the top customers, um, mainly for it help desk customer service. Some of the areas where you want to scale your company, So look for that on the calendar, of course, go to a us startups.com. We're getting back in the Groove's psych to be back. Sure is a lot of words to describe is shit posting, which is how I describe what I tend to do. And if you look at mark, Andrew's been doing a lot of shit posting lately. It's honestly the most terrifying scenario for anyone is if I have that kind of budget to throw at my endeavors, So for the audience that doesn't know what shit posting is, what, what is shitposting A lot of the audience is thinking, in the industry right now, obviously, uh, Cuban coming up in Spain, which they're having a physical event, And you can't win once you're there. is trying to portray themselves, you know, the Pathfinder, you know, you're the pioneer, Since the last time we've spoken, uh, Steve Schmidt is now the CISO for all of card, but it's basically a tricked out PC with amazing monitors and you have all the equipment of F1 and you're And I can see the appeal of these tech companies getting it into it because these things are basically So I gotta ask you about, uh, what's going on in your world. People just generally don't respond to email because who responds I think sure would call in. Honestly, I am surprised anything by how little I have gotten over the last five years of doing this, reinvent getting the interview with jazzy now, Andy we're there, you're there. And then there you go. And so the joke was cold. I love the service ridiculous name. You got S three SQS. They're like the anti Google, Google turns things off while they're still building So let me talk about, uh, the other things I want to ask you is that like, okay, so as Amazon gets better in Depends on who you ask. So I gotta ask about multi-cloud cause obviously the other cloud shows are coming up. Yeah. And I look at what customers are doing and What's the big aha moment that you saw with the pandemic. When in the before times it's open to anyone here is on the queue. So tell a story. Um, but you know, Um, you know, that's a great question. I mean, it's so cool to see you jump right in. I had APIs from the Yeah, I was basically our first SRE, um, was familiar with the, with the phrasing, but really thought of myself as a software engineer So let's talk about what's what's going on now as you look at the landscape today, what's the coolest thing Yeah, I think the, I think the coolest thing is, you know, we're seeing the next layer of those abstraction tools exist How old's the company about So explain what it does. We've encoded all the best practices into software and we So that seems to be the problem you solve. So let me ask you a question. This is what you can expect here. Do you handle all the recovery or mitigation between, uh, identification say Um, we'll let you know. So what do you do for fun? Yeah, so, uh, for, for fun, um, a lot of side projects. You got going on And they're suddenly twice as productive because of it. There's Mm-hmm <affirmative>, you know, the expression, too many tools in the tool. And so we've done all of the pieces of the stacks. So what are some of the use cases that you see for your service? Um, so, you know, as is more infrastructure people come in because we're How many customers do you have now? So we charge a monthly rate. The requirement scale. So team to drive your costs down. How many services do you have to deploy as that scales <laugh> what are you gonna do when you're Better the old guy on the queue here. It exists across all the clouds and we're starting to see new platforms come up on top that allow you to leverage I gotta ask you this question cuz uh, you know, I always, I was a computer science undergrad in the, I think classroom's great to, uh, get a basis, but you need to go out and experiment actually try things. people hang on to the old, you know, project and try to force it out there. then move on to something new. Instantly you should be able to do that much more quickly. Do you agree with that? It's probably not gonna be that idea is the genius idea. Don't change the product so that you kind of have there's opportunities out there where you might get the lucky strike You're not gonna hit a rich the second time too. Thanks for coming on the cube. So if you are a software engineer excited about tools and cloud, Um, Johnny Dallas, the youngest engineer working at Amazon, um, I'm John furry host of the cube. I always call you Dr. Matt wood, because Andy jazzy always says Dr. Matt, we I love it. And I think you had walkup music too on, you know, So talk about your new role. So whether it is, you know, slicing and dicing You know, one of the benefits of, uh, having cube coverage with AWS since 2013 is watching You need a lot of compute to be able to train those models and you have to be able to evaluate what those mean And so the cloud really enabled this Renaissance with machine learning, and we're seeing honestly, And it's not a, a, a, you know, hyped up statement to And Dave's like, what do you mean by that? you gotta silo the data that needs to be siloed for compliance and reasons. I think, you know, like with any, with any technology, And if you could pull all of that together, that data engineering discipline can be incredibly transformative And I told 'em, I would ask someone at Amazon, this questions I'll ask you since you're, the tools in the cloud, which allow you to aggregate data from virtually like the domains are so broad, you kind of gotta allow your curiosity to develop and lead, Johnny Dallas is a great name by the that's fantastic. I have Johnny Johnny cube. If you do a project that's not working and you get bad data, Instantly abandoned it. trying to, you know, in the old world trying to find the resources and get the funding. And honestly, the most important thing is time just being able to jump in there, So for fun, you can just code something. And I managed to convince the team to leave them on for It's like, this is really hard. How does that impact the analytics piece? combining the data, labeling the data, training their models, uh, you know, running inference against their And so if you look at something just like Redshift serverless that we launched a reinvent, Want the answers come on. we announced, um, you know, serverless inference. is being reusing the data to actually retrain. Do you see it the same way? So today we added, you know, um, text extract queries. What's the big news happening that you're announcing here at summit in San Francisco, California, I want it to be up to date, but you know, I don't actually want to have to go my tools where I'm actually You can do everything that you would normally do. You got the serverless and your tailwind for you there. Thank Stay with us with more coverage of day two after this short break.

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Andy Langsam, Veeam & Sabina Joseph, AWS | AWS Partner Showcase


 

>>Hello, everyone. Welcome to the cubes presentation of the AWS partner showcase. This is season one, episode two. I'm your host, John furry with the cube. I'm joined by two cube alumni as Andy Langston, SVP and GM at Veem and Sabina Joseph, the general manager of technology partners at AWS. We're here talking about speeding the innovation with AWS. Welcome to the show. >>Ready to meet you >>And good to see you, Andy again. >>Great to have you guys back on. I hope you guys are doing well. Great to see both of you Veem. Obviously we've been covering you guys for a long time. You got your VIMANA event coming up in person, which is great. Congrats on the continued success of the company and the product you guys have always been all in on AWS. We've been covering for many, many years. Andy, what's the innovation going on now at Veem? Lots of lots happening, lots going on. What's the new innovation. >>Well, I think, you know, clearly people are in, you know, when we talk to people they're interested in, in ransomware, so ransomware protection, we they're interested in a hybrid cloud hybrid. Um, you know, AWS in particular, we get a lot of interest there. Um, clearly modern data protection, uh, what we're doing in office 365, people are looking at all those things >>And what's the, the platform, uh, approach that you guys have with AWS. You guys have a broad range. It's not just the classic. I call it the green classic solution. That's also a good product. What's some of the new platform advantages you guys got going on with the cloud native with AWS. >>Well, you know, look we are, our strategy is to protect as many AWS services as possible, you know, and, and, you know, from the ECE to EBS, S3, RDS, uh, VMC, and many of the services that they're coming out with. And in many times they come to us and say, Hey, you know, these are important to us. We'd like you to, to support these. So clearly we're, um, we're focused on those, uh, Kubernetes workloads is, is a newer set of workloads on AWS. That we're a very interested, we made an acquisition and have a product called, uh, Kasten that we've been investing in and working with AWS with their, uh, uh, EKS anywhere. So very excited. >>Great. So being on the partnership, you guys, it's growing a lot's going on. Can you tell us more about how Veeam and abs AWS are jointly helping customers? >>Yeah. As, um, as both of, you know, right. Data is exploding. And, uh, that means, you know, we have to keep backing up this data and finding new ways to back up this data because people are stepping away from the traditional backup methods, tape libraries, secondary storage sites and things like that. And they're backing up data into the cloud. And we AWS offers a number of different storage services, data transfer methods and networking solutions, which provide unmatched your ability, reliability, security. And of course, uh, AWS and Veem have been partnering together enough for quite a number of years and the cost effective. And so you mentioned that Veem has on AWS really enables customers to have offsite storage solutions, providing that physical separation between their on premises, primary data, and also utilizing the pay as you go cloud economics. So we have a great collaboration and, you know, beam has a great solution on AWS and they're constantly innovating and providing capabilities for our customers. Just like Andy said, providing as many capabilities for our services to back up, >>Andy, the volume of data I'll say is always the story. Every year, the volume is tsunami of data. It's getting worse it's every day. Um, and as you got more cloud scale, you guys have been doing a lot integration. You guys always have, you have demanding customers, you have a lot of customers actually. So as you leverage Amazon for data protection, the security conversation is front and center these days. Can you give us an update on how you guys are doing, uh, the data protection security in the cloud with AWS? That's, that's, um, that's hot with your customers, >>You know, it's a great, it's a great comment. You know, you've talked about a lot of customers. Veem has over 400,000 customers now it's, it's truly extraordinary when you think about the size and scope and scale. And if you think, uh, my belief is a majority, almost all of them will tear up two and move their data up into the cloud at some point in our, in the next few years. And so we've just, I think we've described the surface and we're moving hack, you know, hundreds of petabytes or more per year up to the cloud at the same time when I make customer executive calls. It's kind of interesting. A lot of times you think they're going to want to talk about backup and disaster recovery. They want to talk about security. And when this first started happening, I thought, Hey, why don't you talk to your security vendor now? >>And what I realized was that data protection is front and center because of the, we just, we just published a study where a number jumped out at me, 71% of the thousands of people that responded said that they had already been a victim of, or had had a ransomware attack. It's a staggering number. And, um, so, you know, when we look at our relationship with Amazon and we look at the integration we've done around what we call cloud during that's moving, are moving data up to object storage. AWS has a capability called immutable data sets. And so that allows you affords you some great protection against ransomware as an example. And that's one of the areas that we're investing in very heavily. And by the way, our mutual customers are backing up and restoring with Veem and we're doing it on AWS and, and, uh, the data volumes are exploding, I think, because of that. Yeah. >>You know, it's interesting. And you made me have a throwback for, you know, 10 years ago, we used to talk about backup and recovery. And you know, the big thing back then was, was the conversation was don't think of backup as a, as a last minute thing, think of it at the front end, it was always kind of an afterthought and a, of the it decision makers. And you mentioned that security comment about call your security vendor. It's almost the scripts has flipped backup and recovery is the security solution. And so it's not, it's not an afterthought. This is 10 years ago. It was the primary message. It's the primary thought. So when you talk about automated tiering, that's kind of a networking thing. It's like, policy-based hearing. I mean, I mean, if you go back 10 years and we're talking, policy-based hearing, you were like, what? So this is a really different dynamic. And I want you guys to comment because this is the, this is the market right now. This is with the flip, the script has flipped. >>Yeah. Sabina. What do you, what, what do you from y'all's perspective kind of in, in your technology, partnerships, storage vendors, Veem security, what, what do you w what do you see? >>Well, I think that there is an interplay here because I think customers are looking at various ways, right? When I look at those five cybersecurity framework, right? First is identifying what you need to protect, protecting it. And then that's a very important step of, out of those five steps is recovery, right? How do you get your business back to normal? But you cannot do that if you are not protecting and backing up your data. And that's where our partnership comes in. Right? So I believe that all of those five stages in the NIST cybersecurity framework kind of go together and be in place nicely into the very critical phase of recovery. Would you agree, Andy? >>I would. You know, and, and I look at, um, you know, when you're doing a recovery and your gut, your secure backups and AWS, it's, it's like your last line of defense, you know, beam and AWS deliver a mutable backups and has three tiers through S3 object lock integration. And I think that's, that's pretty much, you know, even if a ransomware attack is successful, we can, we can ensure that the backup data hadn't been changed and encrypted or deleted. And, uh, that's pretty exciting, you know, for customers and prospects, they're really worried about this. And I think the teamwork and the, the, the partnership between the two companies to build a solution like this is pretty awesome. >>Yeah. Let me, let me just double, double click on that for a second. You mentioned it got a lot of customers. Ransomware does not discriminate with the size of the company. It could be, it could be a hospital school. It could be a big company. Ransomware is bad, and we see that, and it's a great conversation. And how do you take that solution out to the customers? You got hundreds of thousands of customers. So Sabine, I guess the question is, how is this 80 of us in Veem work together? There's this channel first concept you guys are talking about, tell us about how you guys work together, because there's millions of customers who want this, and you guys actually have hundreds of thousands of customers that Veem, how do you get the customers to leverage that, the relationship and what can you bring to them? >>Yeah, I'll give you like four numbers, right? So AWS has millions of customers and we have, um, hundred thousand partners across 150 countries. Now Veem has, as Andy mentioned, right, has over 400,000 customers and 35,000 partners worldwide. So somewhere in these four numbers, we all intersect both of us intersect both on those customers and also on those partners. And one of the initiatives that my team is heavily focused on is triangulating between the partners that Veeam has. We have, and also our technology partnership. And how can we provide value to our customers by bringing together these partners together with AWS Veeam and Veeam is a V it's a hundred percent channel driven business, and they know how to do this. That is why we are heavily partnered with them to see what we can do for our customers through our mutual partner. >>And he wants you to weigh in here, you know, the channel business, it's gotta be easy, it's got to add value. And I got to wrap services around it. That's what partners love. Well, how does this work? How does that work? >>Well, I, I think to extend beyond what, what did take, what Sabina had said is, you know, we have kind of been subsetted. Our partners are the ones that, that do business with AWS and, and which is a exploding number of partners. And so they have a relationship database. We have a relationship at S and we have this solution set that have, are of interest to our customers through these partners. And AWS has customers through these partners. And so a lot of times we'll share, um, information and customers, uh, information on, around, um, how we can kind of go to these customers who are both AWS customers and Veem customers and market, this joint solution protect them from ransomware. >>And how's it been going so far? What's your, what's your assessment? >>It's been fantastic. I think the, I think one of the, the, the real proof points is that we've moved, uh, over a half a petabyte of data, you know, uh, recently up into their cloud. And, uh, you know, that says that people not only are using the solution, but they're, uh, they're actually delivering on it. >>Well, why got you here, Andy, I want to ask you for the, all the people watching the customers, what's the biggest change that's happening in this market right now. Again, I love this shift that we're seeing backup and recovery. Isn't a point solution anymore. It's the solution it's baked in, and everyone's talking about this, it's integrated in, it's not, it's, it's totally front and center. What's the big change that customers should be thinking about now as they move forward. And, uh, obviously ransomware is still front and center. That's not going away anytime soon. What's the big thing to focus on for customers? >>Well, I think, you know, I always say, you know, listen to the customer and focus on what their specific needs are, right? You can assume, obviously in the business war and everybody, everybody has a backup solution. And, uh, so you're not trying to create a market there, but like I said, you know, people are very focused on security. They're focused on cost, they're focus on skillset or lack of skill sets, right? I mean, we have a shortage of skills in the industry. So we try to make our products easy to use. We try to work with our partners, putting AWS to deliver the best solution we can for our customers. And, uh, you know, I think we have the broadest invest, you know, ransomware protection, uh, and recovery in the storage space. And so we're very focused on that, leveraging all of our technologies across the platforms, physical, virtual Kubernetes, uh, type environments. >>And you have this and you get the beam on event coming up and that's going to be good in person. Right. That's a confirmed, >>It's a, it's a, it's a hybrid yet. In-person and virtual. >>Awesome. Great to see you guys in person. So being a, for the folks, watching the Amazon partnerships, as you guys scale up these, these partnerships and take it the next level, what's your, what's your closing comment. Yes. >>Yeah. I also want to say, write something that I should mention, right. We miss also invested in AWS marketplace. So it's not just the direct consulting partners and the partners that I mentioned, the a hundred thousand and 35,000, right. They, customers can also purchase beam on AWS marketplace through consulting partner, private offers. And that's why Viva's embraced many of these aspects to try to help our customers and continue to grow that 400,000 customer base, which is a pretty phenomenal number. >>Yeah. I've always been impressed with beam's customer base and they've got a very loyal base as well. I point that out and give props to the VM team. Andy closing comments for you, the V natives relationship, how would you summarize that? >>I'd say it's fantastic. You know, years ago it started as just a normal technology partnership. You know, now we're an advanced technology partner with storage competency, numerous programs like APN, uh, customer engagement. We're a marketplace seller. And I would say that it's not only that, but, but customers can take advantages of their, um, EDP with AWS to purchase on the marketplace and get credits against that. And our partners can as well. That's a, that's a very important thing because we're seeing more and more interest in that today. Uh, we're a public sector partner with them. We're an ISV accelerate SAS revenue recognition program. We're, we're, uh, I think we're checking a lot of boxes, but really taking advantage of it. The last thing I would say is, uh, I've known Sabina for quite a few years now. And I think it's the people relationships in the two companies that make this work. >>We have a lot of people, a lot smarter than me on the, on the speeds and feeds here. But at the end of the day, um, Sabina has a team of people that work with us on a, on a, almost a daily basis to solve customer problems. Right. We get people calling in all the time. How do I make Veem work on AWS? How do I get AWS solutions to work with theme? And our job is to make it as easy as possible because we both believe, uh, that customers, they say customer first. I always say, customer always are always right, but, but, but, but you know, at the end of the day, that's what makes this >>Yeah. Customer is always right. Customer obsession, working backwards from the customer fucking customer first Sabina. This is really interesting. This is a good point. I just come quick, go back to you real quick. This integration of relationships and also cloud technology integration is a big theme this year, post re-invent. Your thoughts >>Absolutely means, um, uh, to be candid. Uh, one of the goals that me and my team take is how do we bring technology partners together to add more value to our customers in end to end solutions, along with technology partners and consulting partners. So that is a huge focus for us because we need to do that in order to scale, not just for each other, but also for our customers and bring that, bring together meaningful, comprehensive end to end solutions. >>That's awesome. Andy, great to see you. We'll see at Veem on as well, coming up for the Veem show and your conference. You've been conference hybrid conference in person and virtual and digital to be in a great to see you again. Thanks for sharing all the great updates. And this is the season two. It's all about the data and the innovations with AWS. I'm John for your host of the cube season one episode, two of the AWS partner showcase. Thanks for watching.

Published Date : Mar 2 2022

SUMMARY :

We're here talking about speeding the innovation with AWS. of the company and the product you guys have always been all in on AWS. Well, I think, you know, clearly people are in, you know, when we talk to people they're interested in, And what's the, the platform, uh, approach that you guys have with AWS. And in many times they come to us and say, Hey, you know, these are important to us. So being on the partnership, you guys, it's growing a lot's going on. So we have a great collaboration and, you know, beam has a great solution on AWS You guys always have, you have demanding customers, you have a lot of customers actually. And when this first started happening, I thought, Hey, why don't you talk to your security vendor now? And so that allows you affords And I want you guys to comment because this is the, this is the market right now. what, what do you w what do you see? First is identifying what you need to protect, protecting it. And I think that's, that's pretty much, you know, even if a ransomware attack is successful, And how do you take that solution out to the customers? And one of the initiatives And he wants you to weigh in here, you know, the channel business, it's gotta be easy, it's got to add value. you know, we have kind of been subsetted. And, uh, you know, that says that people not only are using the solution, Well, why got you here, Andy, I want to ask you for the, all the people watching the customers, what's the biggest change that's happening And, uh, you know, I think we have the broadest invest, And you have this and you get the beam on event coming up and that's going to be good in person. It's a, it's a, it's a hybrid yet. Great to see you guys in person. So it's not just the direct consulting partners and the partners that I mentioned, I point that out and give props And I think it's the people relationships in the two companies that make this work. but, but, but, but you know, at the end of the day, that's what makes this I just come quick, go back to you real quick. one of the goals that me and my team take is how do we bring technology partners together You've been conference hybrid conference in person and virtual and digital to be in a great to see you again.

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Keynote Enabling Business and Developer Success | Open Cloud Innovations


 

(upbeat music) >> Hello, and welcome to this startup showcase. It's great to be here and talk about some of the innovations we are doing at AWS, how we work with our partner community, especially our open source partners. My name is Deepak Singh. I run our compute services organization, which is a very vague way of saying that I run a number of things that are connected together through compute. Very specifically, I run a container services organization. So for those of you who are into containers, ECS, EKS, fargate, ECR, App Runner Those are all teams that are within my org. I also run the Amazon Linux and BottleRocketing. So anything AWS does with Linux, both externally and internally, as well as our high-performance computing team. And perhaps very relevant to this discussion, I run the Amazon open source program office. Serving at AWS for over 13 years, almost 14, involved with compute in various ways, including EC2. What that has done has given me a vantage point of seeing how our customers use the services that we build for them, how they leverage various partner solutions, and along the way, how AWS itself has gotten involved with opensource. And I'll try and talk to you about some of those factors and how they impact, how you consume our services. So why don't we get started? So for many of you, you know, one of the things, there's two ways to look at AWS and open-source and Amazon in general. One is the number of contributors you may have. And the number of repositories that contribute to. Those are just a couple of measures. There are people that I work with on a regular basis, who will remind you that, those are not perfect measures. Sometimes you could just contribute to one thing and have outsized impact because of the nature of that thing. But it address being what it is, increasingly we'll look at different ways in which we can help contribute and enhance open source 'cause we consume a lot of it as well. I'll talk about it very specifically from the space that I work in the container space in particular, where we've worked a lot with people in the Kubernetes community. We've worked a lot with people in the broader CNCF community, as well as, you know, small projects that our customers might have got started off with. For example, I want to like talking about is Argo CD from Intuit. We were very actively involved with helping them figure out what to do with it. And it was great to see how into it. And we worked, etc, came together to think about get-ups at the Kubernetes level. And while those are their projects, we've always been involved with them. So we try and figure out what's important to our customers, how we can help and then take because of that. Well, let's talk about a little bit more, here's some examples of the kinds of open source projects that Amazon and AWS contribute to. They arranged from the open JDK. I think we even now have our own implementation of Java, the Corretto open source project. We contribute to projects like rust, where we are very active in the rest foundation from a leadership role as well, the robot operating system, just to pick some, we collaborate with Facebook and actively involved with the pirates project. And there's many others. You can see all the logos in here where we participate either because they're important to us as AWS in the services that we run or they're important to our customers and the services that they consume or the open source projects they care about and how we get to those. How we get and make those decisions is often depends on the importance of that particular project. At that point in time, how much impact they're having to AWS customers, or sometimes very feel that us contributing to that project is super critical because it helps us build more robust services. I'll talk about it in a completely, you know, somewhat different basis. You may have heard of us talk about our new next generation of Amazon Linux 2022, which is based on fedora as its sub stream. One of the reasons we made this decision was it allows us to go and participate in the preneurial project and make sure that the upstream project is robust, stays robust. And that, that what that ends up being is that Amazon Linux 2022 will be a robust operating system with the kinds of capabilities that our customers are asking for. That's just one example of how we think about it. So for example, you know, the Python software foundation is something that we work with very closely because so many of our customers use Python. So we help run something like PyPy which is many, you know, if you're a Python developer, I happened to be a Ruby one, but lots of our customers use Python and helping the Python project be robust by making sure PyPy is available to everybody is something that we help provide credits for help support in other ways. So it's not just code. It can mean many different ways of contributing as well, but in the end code and operations is where we hang our happens. Good examples of this is projects that we will create an open source because it makes sense to make sure that we open source some of the core primitives or foundations that are part of our own services. A great example of that, whether this be things that we open source or things that we contribute to. And I'll talk about both and I'll talk about things near and dear to my heart. There's many examples I've picked the two that I like talking about. The first of these is firecracker. Many of you have heard about it, a firecracker for those of you who don't know is a very lightweight virtual machine manager, which allows you to run these micro VMs. And why was this important many years ago when we started Lambda and quite honestly, Fugate and foggy, it still runs quite a bit in that mode, we used to have to run on VMs like everything else and finding the right VM for the size of tasks that somebody asks for the size of function that somebody asks for is requires us to provision capacity ahead of time. And it also wastes a lot of capacity because Lambda function is small. You won't even if you find the smallest VM possible, those can be a little that can be challenging. And you know, there's a lot of resources that are being wasted. VM start at a particular speed because they have to do a whole bunch of things before the operating system spins up and the virtual machine spins up and we asked ourselves, can we do better? come up with something that allows us to create right size, very lightweight, very fast booting. What's your machines, micro virtual machine that we ended up calling them. That's what led to firecracker. And we open source the project. And today firecrackers use, not just by AWS Lambda or foggy, but by a number of other folks, there's companies like fly IO that are using it. We know people using firecracker to run Kubernetes on prem on bare metal as an example. So we've seen a lot of other folks embrace it and use it as the foundation for building their own serverless services, their own container services. And we think there's a lot of value and learnings that we can bring to the table because we get the experience of operating at scale, but other people can bring to the table cause they may have specific requirements that we may not find it as important from an AWS perspective. So that's firecracker an example of a project where we contribute because we feel it's fundamentally important to us as continually. We were found, you know, we've been involved with continuity from the beginning. Today, we are a whole team that does nothing else, but contribute to container D because container D underlies foggy. It underlies our Kubernetes offerings. And it's increasingly being used by customers directly by their placement. You know, where they're running container D instead of running a full on Docker or similar container engine, what it has allowed us to do is focus on what's important so that we can operate continuously at scale, keep it robust and secure, add capabilities to it that AWS customers need manifested often through foggy Kubernetes, but in the end, it's a win-win for everybody. It makes continuously better. If you want to use containers for yourself on AWS, that's a great way to you. You know, you still, you still benefit from all the work that we're doing. The decision we took was since it's so important to us and our customers, we wanted a team that lived in breathed container D and made sure a super robust and there's many, many examples like that. No, that we ended up participating in, either by taking a project that exists or open sourcing our own. Here's an example of some of the open source projects that we have done from an AWS on Amazon perspective. And there's quite a few when I was looking at this list, I was quite surprised, not quite surprised I've seen the reports before, but every time I do, I have to recount and say, that's a lot more than one would have thought, even though I'd been looking at it for such a long time, examples of this in my world alone are things like, you know, what work had to do with Amazon Linux BottleRocket, which is a container host operating system. That's been open-sourced from day one. Firecracker is something we talked about. We have a project called AWS peril cluster, which allows you to spin up high performance computing clusters on AWS using the kind of schedulers you may use to use like slum. And that's an open source project. We have plenty of source projects in the web development space, in the security space. And more recently things like the open 3d engine, which is something that we are very excited about and that'd be open sourced a few months ago. And so there's a number of these projects that cover everything from tooling to developer, application frameworks, all the way to database and analytics and machine learning. And you'll notice that in a few areas, containers, as an example, machine learning as an example, our default is to go with open source option is where we can open source. And it makes sense for us to do so where we feel the product community might benefit from it. That's our default stance. The CNCF, the cloud native computing foundation is something that we've been involved with quite a bit. You know, we contribute to Kubernetes, be contribute to Envoy. I talked about continuity a bit. We've also contributed projects like CDK 8, which marries the AWS cloud development kit with Kubernetes. It's now a sandbox project in Kubernetes, and those are some of the areas. CNCF is such a wide surface area. We don't contribute to everything, but we definitely participate actively in CNCF with projects like HCB that are critical to eat for us. We are very, very active in just how the project evolves, but also try and see which of the projects that are important to our customers who are running Kubernetes maybe by themselves or some other project on AWS. Envoy is a good example. Kubernetes itself is a good example because in the end, we want to make sure that people running Kubernetes on AWS, even if they are not using our services are successful and we can help them, or we can work on the projects that are important to them. That's kind of how we think about the world. And it's worked pretty well for us. We've done a bunch of work on the Kubernetes side to make sure that we can integrate and solve a customer problem. We've, you know, from everything from models to work that we have done with gravity on our arm processor to a virtual GPU plugin that allows you to share and media GPU resources to the elastic fabric adapter, which are the network device for high performance computing that it can use at Kubernetes on AWS, along with things that directly impact Kubernetes customers like the CDKs project. I talked about work that we do with the container networking interface to the Amazon control of a Kubernetes, which is an open source project that allows you to use other AWS services directly from Kubernetes clusters. Again, you notice success, Kubernetes, not EKS, which is a managed Kubernetes service, because if we want you to be successful with Kubernetes and AWS, whether using our managed service or running your own, or some third party service. Similarly, we worked with premetheus. We now have a managed premetheus service. And at reinvent last year, we announced the general availability of this thing called carpenter, which is a provisioning and auto-scaling engine for Kubernetes, which is also an open source project. But here's the beauty of carpenter. You don't have to be using EKS to use it. Anyone running Kubernetes on AWS can leverage it. We focus on the AWS provider, but we've built it in such a way that if you wanted to take carpenter and implemented on prem or another cloud provider, that'd be completely okay. That's how it's designed and what we anticipated people may want to do. I talked a little bit about BottleRocket it's our Linux-based open-source operating system. And the thing that we have done with BottleRocket is make sure that we focus on security and the needs of customers who want to run orchestrated container, very focused on that problem. So for example, BottleRocket only has essential software needed to run containers, se Linux. I just notice it says that's the lineups, but I'm sure that, you know, Lena Torvalds will be pretty happy. And seeing that SE linux is enabled by default, we use things like DM Verity, and it has a read only root file system, no shell, you can assess it. You can install it if you wanted to. We allowed it to create different bill types, variants as we call them, you can create a variant for a non AWS resource as well. If you have your own homegrown container orchestrator, you can create a variant for that. It's designed to be used in many different contexts and all of that is open sourced. And then we use the update framework to publish and secure repository and kind of how this transactional system way of updating the software. And it's something that we didn't invent, but we have embraced wholeheartedly. It's a bottle rockets, completely open source, you know, have partners like Aqua, where who develop security tools for containers. And for them, you know, something I bought in rocket is a natural partnership because people are running a container host operating system. You can use Aqua tooling to make sure that they have a secure Indiana environment. And we see many more examples like that. You may think so over us, it's all about AWS proprietary technology because Lambda is a proprietary service. But you know, if you look peek under the covers, that's not necessarily true. Lambda runs on top of firecracker, as we've talked about fact crackers and open-source projects. So the foundation of Lambda in many ways is open source. What it also allows people to do is because Lambda runs at such extreme scale. One of the things that firecracker is really good for is running at scale. So if you want to build your own firecracker base at scale service, you can have most of the confidence that as long as your workload fits the design parameters, a firecracker, the battle hardening the robustness is being proved out day-to-day by services at scale like Lambda and foggy. For those of you who don't know service support services, you know, in the end, our goal with serverless is to make sure that you don't think about all the infrastructure that your applications run on. We focus on business logic as much as you can. That's how we think about it. And serverless has become its own quote-unquote "Sort of environment." The number of partners and open-source frameworks and tools that are spun up around serverless. In which case mostly, I mean, Lambda, API gateway. So it says like that is pretty high. So, you know, number of open source projects like Zappa server serverless framework, there's so many that have come up that make it easier for our customers to consume AWS services like Lambda and API gateway. We've also done some of our own tooling and frameworks, a serverless application model, AWS jealous. If you're a Python developer, we have these open service runtimes for Lambda, rust dot other options. We have amount of number of tools that we opened source. So in general, you'll find that tooling that we do runtime will tend to be always be open-sourced. We will often take some of the guts of the things that we use to build our systems like firecracker and open-source them while the control plane, etc, AWS services may end up staying proprietary, which is the case in Lambda. Increasingly our customers build their applications and leverage the broader AWS partner network. The AWS partner network is a network of partnerships that we've built of trusted partners. when you go to the APN website and find a partner, they know that that partner meets a certain set of criteria that AWS has developed, and you can rely on those partners for your own business. So whether you're a little tiny business that wants some function fulfill that you don't have the resources for or large enterprise that wants all these applications that you've been using on prem for a long time, and want to keep leveraging them in the cloud, you can go to APN and find that partner and then bring their solution on as part of your cloud infrastructure and could even be a systems integrator, for example, to help you solve this specific development problem that you may have a need for. Increasingly, you know, one of the things we like to do is work with an apartment community that is full of open-source providers. So a great one, there's so many, and you have, we have a panel discussion with many other partners as well, who make it easier for you to build applications on AWS, all open source and built on open source. But I like to call it a couple of them. The first one of them is TIDELIFT. TIDELIFT, For those of you who don't know is a company that provides SAS based tools to curate track, manage open source catalogs. You know, they have a whole network of maintainers and providers. They help, if you're an independent open developer, or a smart team should probably get to know TIDELIFT. They provide you benefits and, you know, capabilities as a developer and maintainer that are pretty unique and really help. And I've seen a number of our open source community embraced TIDELIFT quite honestly, even before they were part of the APN. But as part of the partner network, they get to participate in things like ISP accelerate and they get to they're officially an advanced tier partner because they are, they migrated the SAS offering onto AWS. But in the end, if you're part of the open source supply chain, you're a maintainer, you are a developer. I would recommend working with TIDELIFT because their goal is making all of you who are developing open source solutions, especially on AWS, more successful. And that's why I enjoy this partnership with them. And I'm looking to do a lot more because I think as a company, we want to make sure that open source developers don't feel like they are not supported because all you have to do is read various forums. It's challenging often to be a maintainer, especially of a small project. So I think with helping with licensing license management, security identification remediation, helping these maintainers is a big part of what TIDELIFT to us and it was great to see them as part of a partner network. Another partner that I like to call sysdig. I actually got introduced to them many years ago when they first launched. And one of the things that happened where they were super interested in some of our serverless stuff. And we've been trying to figure out how we can work together because all of our customers are interested in the capabilities that cystic provides. And over the last few years, he found a number of areas where we can collaborate. So sysdig, I know them primarily in a security company. So people use cystic to secure the bills, detect, you know, do threat response, threat detection, completely continuously validate their posture, get this continuous analytics signal on how they're doing and monitor performance. At the end of it, it's a SAS platform. They have a very nice open source security stack. The one I'm most familiar with. And I think most of you are probably familiar with is Falco. You know, sysdig, a CNCF project has been super popular. It's just to go SSS what 3, 37, 40 million downloads by now. So that's pretty, pretty cool. And they have been a great partner because we've had to do make sure that their solution works at target, which is not a natural place for their software to run, but there was enough demand and interest from our customers that, you know, or both companies leaned in to make sure they can be successful. So last year sister got a security competency. We have a number of specific competencies that we for our partners, they have integration and security hub is great. partners are lean in the way cystic has onto making our customer successful. And working with us are the best partners that we have. And there's a number of open source companies out there built on open source where their entire portfolio is built on open source software or the active participants like we are that we love working with on a day to day basis. So, you know, I think the thing I would like to, as we wind this out in this presentation is, you know, AWS is constantly looking for partnerships because our partners enable our customers. They could be with companies like Redis with Mongo, confluent with Databricks customers. Your default reaction might be, "Hey, these are companies that maybe compete with AWS." but no, I mean, I think we are partners as well, like from somebody at the lower end of the spectrum where people run on top of the services that I own on Linux and containers are SE 2, For us, these partners are just as important customers as any AWS service or any third party, 20 external customer. And so it's not a zero sum game. We look forward to working with all these companies and open source projects from an AWS perspective, a big part of how, where my open source program spends its time is making it easy for our developers to contribute, to open source, making it easy for AWS teams to decide when to open source software or participate in open source projects. Over the last few years, we've made significant changes in how we reduce the friction. And I think you can see it in the results that I showed you earlier in this stock. And the last one is one of the most important things that I say and I'll keep saying that, that we do as AWS is carry the pager. There's a lot of open source projects out there, operationalizing them, running them at scale is not easy. It's not all for whatever reason. It may not have anything to do with the software itself. But our core competency is taking that and being really good at operating it and becoming experts at operating it. And then ideally taking that expertise and experience and operating that project, that software and contributing back upstream. Cause that makes it better for everybody. And I think you'll see us do a lot more of that going forward. We've been doing that for the last few years, you know, in the container space, we do it every day. And I'm excited about the possibilities. With that. Thank you very much. And I hope you enjoy the rest of the showcase. >> Okay. Welcome back. We have Deepak sing here. We just had the keynote closing keynote vice-president of compute services. Deepak. Great to a great keynote, great wisdom and insight from that session. A very notable highlights and cutting edge trends and product information. Thanks for sharing. >> No, anytime it's always good to be here. It's too bad that we still doing this virtually, but always good to talk to you, John. >> We'll get hopefully through this way pretty quickly, I want to jump right in. Cause we don't have a lot of time. I want to get some quick question. You've brought up a good things. Open source innovation. Okay. Going next level. You've seen the rise of super clouds and super apps developing at open source. You're seeing big companies contributing, you know, you mentioned Argo into it. You're seeing that dynamic where companies are forming around this. This is a rising tide. This is, this is actually real. It's not the old school of, okay, here's a project. And then someone manages support and commercialization of it. It's actually platform in cloud scale. This is next gen. >> Yeah. And actually I think it started a few years ago. We can talk about a company that, you know, you're very familiar with as part of this event, which is armory many years ago, Netflix spun off this project called Spinnaker. A Spinnaker is CISED you know, CSED system that was developed at Netflix for their own purposes, but they chose to open solicit. And since then, it's become very popular with customers who want to use it even on prem. And you have a company that spun up on it. I think what's making this world very unique is you have very large companies like Facebook that will build things for themselves like VITAS or Netflix with Spinnaker and open source them. And you can have a lot of discussion about why they chose to do so, etc. But increasingly that's becoming the default when Amazon or Netflix or Facebook or Mehta, I guess you call them these days, build something for themselves for their own needs. The first question we ask ourselves is, should it be opensource? And increasingly we are all saying yes. And here's what happens because of that. It gives an opportunity depending on how you open source it for innovation through commercial deployments, so that you get SaaS companies, you know, that are going to take that product and make it relevant and useful to a very broad number of customers. You build partnerships with cloud providers like AWS, because our customers love this open source project and they need help. And they may choose an AWS managed service, or they may end up working with this partner on a day-to-day basis. And we want to work with that partner because they're making our customers successful, which is one reason all of us are here. So you're having this set of innovation from large companies from, you know, whether they are just consumer companies like Metta infrastructure companies like us, or just random innovation that's happening in an open source project that which ends up in companies being spun up and that foster that innovative innovation and that flywheel that's happening right now. And I think you said that like, this is unique. I mean, you never saw this happen before from so many different directions. >> It really is a nice progression on the business model side as well. You mentioned Argo, which is a great organic thing that was Intuit developed. We just interviewed code fresh. They just presented here in the showcase as well. You seeing the formation around these projects develop now in the community at a different scale. I mean, look at code fresh. I mean, Intuit did it Argo and they're not just supporting it. They're building a platform. So you seeing the dynamics of tools and now emerging the platforms, you mentioned Lambda, okay. Which is proprietary for AWS and your talk powered by open source. So again, open source combined with cloud scale allows for new potential super applications or super clouds that are developing. This is a new phenomenon. This isn't just lift and shift and host on the cloud. This is actually a construction production developer workflow. >> Yeah. And you are seeing consumers, large companies, enterprises, startups, you know, it used to be that startups would be comfortable adopting some of these solutions, but now you see companies of all sizes doing so. And I said, it's not just software it's software, the services increasingly becoming the way these are given, delivered to customers. I actually think the innovation is just getting going, which is why we have this. We have so many partners here who are all in inventing and innovating on top of open source, whether it's developed by them or a broader community. >> Yeah. I liked, I liked the represent container. Do you guys have, did that drove that you've seen a lot of changes and again, with cloud scale and open source, you seeing the dynamics change, whether you're enabling that, and then you see kind of like real big change. So let's take snowflake, a big customer of AWS. They started out as a startup too, but they weren't a data warehouse. They were bringing data warehouse like functionality and then changing everything differently and making it consumable for the cloud. And hence they're huge. So that's a disruption into an incumbent leader or sector. Then you've got new capabilities emerging. What's your thoughts, Deepak? Can you share your vision on how you have the disruption to existing leaders, old guard, if you will, as you guys call them and then new capabilities as these new platforms emerge at a net new functionality, how do you see that emerging? >> Yeah. So I speak from my side of the world. I've lived in over the last few years, which has containers and serverless, right? There's a lot of, if you go to any enterprise and ask them, do you want to modernize the infrastructure? Do you want to take advantage of automated software delivery, continuous delivery infrastructure as code modern observability, all of them will say yes, but they also are still a large enterprise, which has these enterprise level requirements. I'm using the word enterprise a lot. And I usually it's a trigger word for me because so many customers have similar requirements, but I'm using it here as large company with a lot of existing software and existing practices. I think the innovation that's coming and I see a lot of companies doing that is saying, "Hey, we understand the problems you want to solve. We understand the world where you live in, which could be regulated." You want to use all these new modalities. How do we allow you to use all of them? Keep the advantages of switching to a Lambda or switching to, and a service running on far gate, but give you the same capabilities. And I think I'll bring up cystic here because we work so closely with them on Falco. As an example, I just talked about them in my keynote. They could have just said, "Oh no, we'll just support the SE2 and be done with it." They said, "No, we're going to make sure that serverless containers in particular are something that you're going to be really good at because our customers want to use them, but requires us to think differently. And then they ended up developing new things like Falco that are born in this new world, but understand the requirements of the old world. If you get what I'm saying. And I think that a real example. >> Yeah. Oh, well, I mean, first of all, they're smart. So that was pretty obvious for most people that know, sees that you can connect the dots on serverless, which is a great point, but not everyone can see that again, this is what's new and and systig was just found in his backyard. As I found out on my interview, a great, great founder, they would do a new thing. So it was a very easy to connect the dots there again, that's the trend. Well, I got to ask if they're doing that for serverless, you mentioned graviton in your speech and what came out of you mentioned graviton in your speech and what came out of re-invent this past year was all the innovation going on at the compute level with gravitron at many levels in the Silicon. How should companies and open source developers think about how to innovate with graviton? >> Yeah, I mean, you've seen examples from people blogging and tweeting about how fast their applications run and grab it on the price performance benefits that they get, whether it's on, you know, whether it's an observability or other places. something that AWS is going to embrace across a compute something that AWS is going to embrace across a compute portfolio. Obviously you can go find EC2 instances, the gravitron two instances and run on them and that'll be great. But we know that most of our customers, many of our customers are building new applications on serverless containers and serveless than even as containers increasingly with things like foggy, where they don't want to operate the underlying infrastructure. A big part of what we're doing is to make sure that graviton is available to you on every compute modality. You can run it on a C2 forever. You've been running, being able to use ECS and EKS and run and grab it on almost since launch. What do you want me to take it a step further? You elastic Beanstalk customers, elastic Beanstalk has been around for a decade, but you can now use it with graviton. people running ECS on for gate can now use graviton. Lambda customers can pick graviton as well. So we're taking this price performance benefits that you get So we're taking this price performance benefits that you get from graviton and basically putting it across the entire compute portfolio. What it means is every high level service that gets built on compute infrastructure. And you get the price performance benefits, you get the price performance benefits of the lower power consumption of arm processes. So I'm personally excited like crazy. And you know, this has graviton 2 graviton 3 is coming. >> That's incredible. It's an opportunity like serverless was it's pretty obvious. And I think hopefully everyone will jump on that final question as the time's ticking here. I want to get your thoughts quickly. If you look at what's happened with containers over the past say eight years since the original founding of the first Docker instance, if you will, to how that's evolved and then the introduction of Kubernetes and the cloud native wave we're seeing now, what is, how would you describe the relationship between the success Docker, seeing now with Kubernetes in the cloud native construct what's different and why is this combination so successful? >> Yeah. I often say that containers would have, let me rephrase that. what I say is that people would have adopted sort of the modern way of running applications, whether containers came around or not. But the fact that containers came around made that migration and that journey is so much more efficient for people. So right from, I still remember the first doc that Solomon gave Billy announced DACA and starting to use it on customers, starting to get interested all the way to the more sort of advanced orchestration that we have now for containers across the board. And there's so many examples of the way you can do that. Kubernetes being the most, most well-known one. Here's the thing that I think has changed. I think what Kubernetes or Docker, or the whole sort of modern way of building applications has done is it's taken people who would have taken years adopting these practices and by bringing it right to the fingertips and rebuilding it into the APIs. And in the case of Kubernetes building an entire sort of software world around it, the number of, I would say number of decisions people have to take has gone smaller in many ways. There's so many options, the number of decisions that become higher, but the com the speed at which they can get to a result and a production version of an application that works for them is way low. I have not seen anything like what I've seen in the last 6, 7, 8 years of how quickly the most you know, the most I would say is, you know, a company that you would think would never adopt modern technology has been able to go from, this is interesting to getting a production really quickly. And I think it's because the tooling makes it So, and the fact that you see the adoption that you see right and the fact that you see the adoption that you see right from the fact that you could do Docker run Docker, build Docker, you know, so easily back in the day, all the way to all the advanced orchestration you can do with container orchestrator is today. sort of taking all of that away as well. there's never been a better time to be a developer independent of whatever you're trying to build. And I think containers are a big central part of why that's happened. >> Like the recipe, the combination of cloud-scale, the timing of Kubernetes and the containerization concepts just explode as a beautiful thing. And it creates more opportunities and will challenges, which are opportunities that are net new, but it solves the automation piece that we're seeing this again, it's only makes things go faster. >> Yes. >> And that's the key trend. Deepak, thank you so much for coming on. We're seeing tons of open cloud innovations, thanks to the success of your team at AWS and being great participants in the community. We're seeing innovations from startups. You guys are helping enabling that. Of course, they want to live on their own and be successful and build their super clouds and super app. So thank you for spending the time with us. Appreciate. >> Yeah. Anytime. And thank you. And you know, this is a great event. So I look forward to people running software and building applications, using AWS services and all these wonderful partners that we have. >> Awesome, great stuff. Great startups, great next generation leaders emerging. When you see startups, when they get successful, they become the modern software applications platforms out there powering business and changing the world. This is the cube you're watching the AWS startup showcase. Season two episode one open cloud innovations on John Furrier your host, see you next time.

Published Date : Jan 26 2022

SUMMARY :

And the thing that we have We just had the keynote closing but always good to talk to you, John. It's not the old school And I think you said that So you seeing the dynamics but now you see companies and then you see kind How do we allow you to use all of them? sees that you can connect is available to you on Kubernetes and the cloud of the way you can do that. but it solves the automation And that's the key trend. And you know, and changing the world.

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Richard Potter, Peak | AWS re:Invent 2021


 

>>Hello from Las Vegas. It's the cube live at AWS reinvent 2021, Lisa Martin and Dave Nicholson here. We're in our fourth day, Dave, we have two live sets of the kid. There's a dueling set right across from us, kind of like dueling pianos, only a little bit louder. We have had about a hundred guests on the program at AWS reinvent this year. And we're pleased to welcome back. One of our alumni, Richard Potter joins us the CEO of peak. Richard. Welcome back to the cube. >>Great to be here. Talk to >>Us. So we haven't seen you in a couple of years. Talk to us about what's going on at pink. I know there's some news. >>Yeah, yeah. Loads of things going on at peak. I mean, we've been growing really quick. So since the last time you saw us, which was yeah, in London a few years ago, uh, we've grown to be the, sort of essentially the global leader in decision intelligence systems. Um, us as an AI company, we specialize in putting artificial intelligence right into the heart of how companies run their businesses and make their day-to-day decisions, which is why we call it decision intelligence. We think it's the biggest thing in software and, uh, probably the biggest new category of software. Um, we will see this decade. So it's super exciting to be in that position and great to be back chatting to you guys on the cube. When were you based founded? We were founded in 2016. Uh, and, uh, yeah. And you can probably tell by my accent English company headquartered in Manchester, but we're global. Now we have operations in India. We have a couple of development centers in India. We have a growing customer base in Asia and a growing customer base in the U S as well. Uh, so yeah, we're kind of international, but born out of, uh, Northern English roots. >>I like it. Talk to me about back in 2016, what were some of the gaps in the market that you saw from a, because you know, as, as here we are in almost 20, 22, every company is a data company. They have to be being able to extract intelligence timely hard. What gaps did you see back in 2016 >>Back then a read on the market was really simple, which was the companies that are going to harness data to run themselves well, we'll win, but the most companies were struggling to make that change to be data-driven. So our rich was, you know, as founders, there's three of us who started the business was trying to explore that problem. Like what, what, what stops companies running on data? And there's loads of reasons, right? Tech ones, uh, skills, ones, even just like business people using data in their day-to-day decision-making rather than say their gut-feel, which I think is also a data-driven decision. They just don't understand that necessarily. Uh, so we really honed in on that problem and we grew quite quickly to be the leading business in that sort of applied data space in the UK, you know, a market leader in, uh, helping companies perform better with data. And over time that has taken us on this journey to be the sort of global leader in decision intelligence, which is really cool. But the itch we were scratching was that, Hey, you know, there's something in this, we think companies that do this and do it well are gonna win, but no one's doing it. So why is that? And then, and then we've built software that effectively responds to that opportunity. >>You mentioned harnessing data. Yeah. How do you balance the harnessing of data successfully with being harnessed by data? Because, because if you're talking about the concept of Dai yeah. Who's making the decision. If the machine is making the decision, I better trust it. Why should I trust it? So how do you, how do you strike that balance to get people to trust what you're doing? The work you're doing for them behind the scenes? Yeah, >>I think it's, it's really important that humans trust the machines that they're working alongside. And I think that's the big change we're seeing, right? So this is a new industrial revolution, the intelligence era that we're in, but all previous industrial revolutions have all amplified human potential. They've amplified like a physical potential, whether it was, you know, machinery, steam, power and so on, or computers have amplified our cognitive capability, but humans have always controlled those machines. If you think about it now in the intelligence era, our machines can think with us, they can think alongside us. So we have to learn how to, as people, how to co-exist with those machines and then let those machines amplify us and essentially make us superhuman and what we do. And that's a part of the challenge we face at peak as to how do we make, how do we humanize that? >>How do we make it such that everyone trusts the machine? Uh, and we always have that human in the loop is the way we think about it. Uh, decision intelligence empowers us to be awesome at our jobs, make the great decisions all the time. If we trust the machine so much that we just want it to make the decision for us, we can let it, but we're always in control and we're in control of how it thinks and what it does. And it's our job as a software company to build software that lets you understand why that recommendation or that decision is being suggested to you. So I think, I think the coexistence of our machines alongside people in a new way that a human to machine interface is going to completely change with artificial intelligence and decision intelligence and, and us as people we're going to have to relearn how we, how we work with our technology. >>You just mentioned a couple of really good words in terms of, of the people, part of people, process and technologies, amplify and empower. Those are two things that stuck out at me is that's what you're giving people in any, whether they're an operations or finance or marketing, it's the amplification to do their jobs, empowering them to do their jobs with data that will help make them more skilled and better able to make decisions that benefit themselves, the company. >>That's exactly right. Yeah, because if you, if you redact doing business to its basics, it's, it's actually just making decisions, right. Companies are make great decisions. They win and those decisions could be anything, you know, they could be product decisions, they could be pricing decisions, operational supply chain decisions, but it's a sequence of decisions that creates value for my company. And so that's why I believe this technology is so empowering because as people we're, we're actually great at making those decisions. What we're not great at is making those decisions 24 by seven really, really quickly, very consistently. So, you know, humans are awesome at forecasting. They're awesome at choosing pricing that would appeal to other people, but alongside this technology, we can have machines that do a lot of that thinking for us, speed us up and help us make more, um, quick, great consistently awesome decisions. And then that just makes us great at our jobs. If you're a marketeer or in finance or in supply chain, you, you become awesome. And I think that that, that empowerment is key to the sort of humanization of AI in business. And actually that's what it means in practice. It isn't AI coming for peoples' jobs or replacing jobs. It's it's AI helping us all be gray. And our companies grow faster with wider profit margins when we do that, which creates more jobs for people, which is really cool. >>So, um, we talk about people trusting machines to do things for them. Uh, it's, it's not necessarily a new concept. We just sort of take some of those things for granted. Um, I trust my refrigerator at home to measure the internal temperature and make adjustments as necessary. Turn the compressor on, turn the compressor off. And I'm sorry, I you're from England refrigerators, this thing, it's a box. We use it to refrigerate our beer, which I took to make it >>Cold, which I know. >>So it's kind of a, you know, got to love those cliches, but so can you give us an example of a situation where a customer is trusting something that it's gotten from DEI from peak, where if you, as the CEO heard that anecdotal story, you would be absolutely delighted. >>Well, I think the earth is loads of great examples of that. So, um, the reason we call it decision intelligence decision intelligence is because it's the, it's applying AI into the active decision making, right? Uh, artificial intelligence or machine learning is making a prediction or a categorization over a huge data set. Right? But that on its own is kind of useless. You need to take that prediction that forward looking view and then effectively infuse it with business logic constraints and like knowledge of how your company works to give you a recommendation. Right? So let's just say I'm a marketeer and I'm trying to work out who I should send a particular offer to on black Friday over email, or even not even over email over any channel. When, if I, if I was CEO and I heard one of my teams say, Hey, what I've done is I've used the decision intelligence platform to tell me who buy, who are my customers that are in market for X type of products at why kind of price and what channels do they like to be communicated to over? >>Uh, I would think that's awesome. And then that market here, we're typically infuse that message with the sort of language and content that would appeal to that customer. But they're using the artificial intelligence to be super targeted and really like deliver the message to that person in the way they want to consume it, which creates a really enjoyable experience as a customer. You don't feel spammed or you don't feel like it's effectively used. You feel like you're having a direct one-to-one personal communication with the brand or retailer. That's talking to you, which in itself creates loyalty and like increases the lifetime value of that relationship, which is great for the retailer. But I think using AI for those kinds of decisions is essentially like a great example of like amplifying the human potential of a marketing team for this. >>Absolutely. Because what we expect as consumers, regardless of what the product or service is, is that we want brands to know who we are, what we want. Don't if I just bought a tent on Amazon, don't show me more tests, show me other things that go with it. I want you to know that. And so we have this expectation that brands when whatever industry they're in, no, oh, Richard bought this. >>Exactly, exactly. So, and I think that it starts to really jar. Now you've got some retailers and brands doing this really well, and you get really enjoyable, uh, communications at the frequency you want with the offers and the promotions that were irrelevant to you. When you just start to get trapped, you know, effectively stalked around the internet for something you've already bought, it becomes really jarring and frustrating. And then that actually creates a negative brand effect for that particular brand. So it's super important that these retailers, CPG com everyone really moves to this way of thinking and tries to have a direct. And that's the beauty of AI and decision intelligence. I think for retail, if we get into retail specifically, it allows us to treat every individual customer individually because we can use the machine to make decisions on a per customer basis. And then our marketing can be amplified by that. Whereas in the past, we bucketed customers into groups and just treated them all the same, which does create a rather impersonal experience. >>Yeah. Which can be a negative for a brand, as you mentioned, but give them the ability to treat people individually, but at scale, and in real time, one of the things we learned in the pandemic is that real-time data access isn't no is not a nice to have. It's an essential one of the themes too, that Dave and I have been talking about the last few days is that we're hearing at re-invent is every company has to be a data company. Yep. Talk to me about with that in mind, are you talking to more chief data officers, chief digital officers, where are your customer conversations as we've we're in this explosion of data? >>It's a great question though. So if every company has to be a data company and a company that's powered by AI, that means you have to be talking to everyone really. So your chief data, chief chief information officers, chief data officers, CEO, CFOs, and every sort of head of business, head of line of business, it's really important. So what we do at peak is as a decision intelligence platform, peak itself, unifies everything you need in one cloud platform, into a single software product that gives you all the infrastructure for your technical teams to process data for your data scientists to create the intelligence, but then it gives you a place to work for your business teams. So unifies your whole business around a platform. And then that means our conversations. As you know, as the provider of that technology are with technical teams, they're with business teams, they're with business leaders because it has to permeate everything. So I think it's, I think that's the future companies will have to effectively run alongside they'll create their own intelligence, basically on a dedicated platform like peek. And that intelligence will then be distributed across the whole business, um, with w w you know, in the way we do it. So I think it's really cool and exciting. Yeah. >>Let let's say hypothetically, now this is something that would never happen, but just hypothetically say I'm an American goes to England to take over coaching, a British soccer, soccer, or football. Okay. I sounds crazy, but how would I, how would I use peak and Dai and BI to help improve my winning percentage if I cared about winning? Because it's possible that I would, I I'm really only interested in the personal development of my, of my team as individuals, but, but, but what would in athletics? Is that something that is a, >>I think possible? Yeah, for sure. I mean, you're seeing an explosion of data science and analytics and AI techniques being used in sport. Right. I mean, peak we're very much focused on the commercial application of AI with our platform. So we, we work with, uh, commercial businesses and so on, but in that space, yeah, absolutely. I mean, there's, if you think about it, what do you need to create that intelligence? You need data and you can see it on the back of every players share. They've got the little devices that are gathering data in training in matches, constantly monitored. Those data points, feed algorithms. Those algorithms can show us if a player is fatigued, you know, where they are, or they can even show us, uh, deep learning techniques can help us see patterns of play and understand like how should we better set our teams up? How should we get players to interact in for, you know, on a soccer field? Um, and yeah, and you're seeing premier league clubs use those sort of techniques all the time. We don't do that at peak, but yeah, I mean, I think, uh, I think those sort of things are readily available now for, uh, those kinds of clubs to do that kind of stuff. >>I think Dave is angling to be a consultant on Ted last. So I think what I'm hearing last question for you, you guys are from an AWS relationship perspective. Richard, you guys were announced just yesterday, you're named by AWS as an ISB partner, APN partner of the year for 2021 for UK. And I, congratulations. Talk to us a little bit about that. >>Yeah, it was really, I kind of, yeah, it's super exciting for us. It's a great recognition. Obviously they give one of those awards out every year, uh, as a global company, it's nice to have that sort of stamp of approval that AWS sees us as their independent software vendor partner of the year. It's a, it's a great recognition for us because we come from a heritage of, uh, starting peak as a consulting company, actually just to do whatever it took to help our customers be successful. And in doing that, we had an idea for a software platform. Uh, we got some venture funding to do that, and we've turned into a, you know, we became a software company a couple of years after we founded, uh, and to get to this point now a few years later where AWS are recognizing us as their software vendor partner of the year is, um, a huge team. Fantastic. It's a huge Testament to, uh, to our engineering teams and the, and the, and the technical teams at peak that we've built something so impactful. Yeah, >>Absolutely. That validation is really, really critical. And last question in our last 30 seconds or so what are some of the things on the roadmap that you're excited for for, for peak for 20 22, 22 >>Is going to be a huge year for us. Cause I think it's the year that, uh, our platform goes out there into the wild, into the mainstream. So we made a couple of big announcements in the last few weeks. Uh, we've launched some new products on the pig platform. So there's three big platform, product sets. Now, one very much geared around creating your AI ready data set. That's called doc, uh, one that's very much geared around creating your intelligence, which is factory. And then an area where our business like the business teams of our customers go to work, which is called work actually. So those three big feature sets are going to be available from January. And the platform is being totally opened up as a self-serve platform for anyone anywhere to build upon. So I think it's a huge moment for decision intelligence. Garner is saying decision intelligence is the big tech trend of next year. And we feel as the market leader, we've got the platform that can help everyone get on, get on that trend really. So I think we're really looking forward to 2022 and what it brings. And, um, we think that our platform and our company is in a great shape to help more and more businesses take that leap into being powered by decision Intel. >>It sounds exciting, Richard, so we'll have to follow up with you next year and see what's going on. We appreciate you joining us on the cube, talking about peep, what you're doing, your relationship with AWS and how impactful decision intelligence can be for everybody. We appreciate it. Thanks for Dave Nicholson. I'm Lisa Martin. You're watching the cube, the global leader in live tech coverage.

Published Date : Dec 2 2021

SUMMARY :

We have had about a hundred guests on the program at AWS reinvent this year. Great to be here. Us. So we haven't seen you in a couple of years. So since the last time you saw us, They have to be being able to extract intelligence timely But the itch we were scratching was that, Hey, you know, there's something in this, we think companies that do this and If the machine is making the decision, I better trust it. And that's a part of the challenge we face at peak as to how do we make, And it's our job as a software company to build software that lets you understand why it's the amplification to do their jobs, empowering them to do their jobs with data that will And I think that that, So, um, we talk about people trusting machines to do things for them. So it's kind of a, you know, got to love those cliches, but so can channels do they like to be communicated to over? And then that market here, we're typically infuse that message with the sort of And so we have this expectation that brands when So, and I think that it starts to really jar. Talk to me about with that in mind, are you talking to more chief across the whole business, um, with w w you know, in the way we do it. goes to England to take over coaching, a British soccer, soccer, Those algorithms can show us if a player is fatigued, you know, where they are, I think Dave is angling to be a consultant on Ted last. it's nice to have that sort of stamp of approval that AWS sees us as their independent are some of the things on the roadmap that you're excited for for, for peak for 20 22, 22 like the business teams of our customers go to work, which is called work actually. It sounds exciting, Richard, so we'll have to follow up with you next year and see what's going on.

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Lisa Brunet, DLZP Group | AWS PS Partner Awards 2021


 

(upbeat music) >> Hello, and welcome to today's session at the 2021, AWS Global Public Sector Partner Awards, for the award for the best, Think Big for Small Business Partner. I'm your host Natalie Erlich, and we are now joined by our very special guest, Lisa Brunet, a managing Partner and President of the DLZP Group. Welcome to today's session. Now, I'd love to talk with you about how you got to partner with AWS. >> Sure, I think Natalie, thank you so much for your time today. So we started a journey with AWS back in 2012, we ran into an AWS rep at another conference, and he was talking about how he would love to do some innovative technology, because one of my reps were actually wearing gold glass, and he's like, I need something creative, I need something different. Because right now AWS, Amazon is just known for selling online books, while the cloud is only known for storing photos. So we spent a little bit of time working with them, and we came up with this idea of doing creating the test drive, where people could actually go and try a different product, like we actually did PeopleSoft on AWS. So we were able to prove that large ERP applications could run on the cloud. And that was actually faster and more resilient than having it on premise, and from there, it's been a whirlwind journey with AWS. >> Now terrific, well, how does TBSP open doors for companies and help them understand all of the tools available to them through AWS, as well as APN. >> With the Think Big for Small Business program, what it does, it gives us the opportunity to play with the big guys. So a lot of small businesses have the capabilities, they're very agile, and they have the connections, they have the capabilities. But because of our size, we have limitations on getting the number of certifications, getting the network competencies. So with this program, it evens the playing field for everybody. So now I'm able to like... I've been turned away projects because of my size, because they're like, well you're not certified by AWS at this level. But now I'm at the same level, as some of my some of the larger primes, and I'm able to compete with them head to head now. >> So has this kind of like democratizing effect. >> Yes, it does. >> Terrific. Well, to expand a bit more on how, the Think Big program has helped us overcome other kind of obstacles. >> For us, a big obstacle was always with the competencies and the certifications. So before, we would never eligible to get a competency, even though we were the ones that proved that PeopleSoft could run on the clouds. So we had the competency for Oracle Applications, we had the competency from Microsoft, but we could never, we're never eligible to actually get the competency because we were not advanced partner. And then also with the training, we were always being hindered, because we couldn't get all the discounts available at a certain level for the trading, so we had to pay full retail price. Now we get a discount, so I can send everybody for training to make sure that everybody is up to date on their certifications. >> And how do you assess your experience as an AWS partner? >> I love it, I love being an AWS partner, and that's I think what really makes the difference is the employees at AWS, they stand by us for everything. We know, of course we do give a lot of benefits to them, but anytime I have a need, I have everybody's number, I can reach out to anybody on their team and say, I need assistance with this, I'm looking to try to accomplish this, and they'll do anything they can to help us. >> And do you have any advice for other companies who might be interested in moving in that direction as well. >> For any small business, I think that Think Big for Small Business program is a great idea, just as long as you're willing to put the hard work in, and you can prove to AWS that you're willing to work hard, they'll reciprocate and work with you to create this great, to make you a great partner. >> And I'd love to hear more about your company, DLZP Group, tell us about your core market. >> So we actually were split between three different main markets. We try to be equal between public sector, private sector and federal. We are just starting our federal journey. We recently became AA certified, so we're looking to expand in the federal journey, but for us, we try to make sure that we are, we don't have too strong, we don't have more than like 33% of our income coming from any one sector, just because if there's a crisis like with the federal, when they shut down for six months, I don't want to have to layoff my employees, I value my employees too much have to say, I'm sorry, I have to lay you off. So we made sure we're resilient, and we're able to handle any customer at any given time. >> Well, let's talk about resilience, I mean, how do you ensure that you're resilient? Obviously, you've had some really tough time, in the last year or so with a pandemic, I mean, what's your advice for companies that are looking to become even more resilient in the years ahead? >> For us, I think a big thing is we've always worked hard to make sure that we offer a quality product for our customers. So that really helped us on the downtime's. When everybody was struggling, keep the doors open, our customers stood by us, because we've had a proven track record to make sure that we offer them the best solution, were there for them when they need us. So they came to rely on us and they would use this with during the past year during the pandemic. >> And if you could outline just in further detail your business model for our viewers. >> So we actually are 100% remote, and I have staff around the world. We purposely, strategically, like have everybody around the world, because some of our customers are global. We have to offer 24/7 support for them, especially nowadays. But another part was because of disaster recovery. I'm based in Houston, Texas. So we're known for getting hurricanes, that means sometimes I can be without power for three weeks. But I don't want that to affect my customers, I don't want them to feel that they can't come to us, but knowing that if a hurricane comes through, I might know my employees are going to be able to work. So we made sure that we have a great disaster recovery plan, we have where no matter what happens, manmade or natural disaster, we're able to support our customers, without any with any without a pause. And then we also make sure that all of our employees, they have a quality work life balance, and I think that also helps because that shows the clients, that we value our employees, and it makes them want to work with us more, because our employees are happy, they're happy to work with us, because they know that well (crackling drowns out speaker) >> And describe to us in greater detail, the core technology and its key benefits. >> Well, a lot we do is around AWS. So, when we first started with them, as I mentioned, we started with them with the test drive and ERP applications, but then we expanded our services, we started working with serverless, when we first heard about serverless, we were like this is a game changer. We can do almost anything on serverless and save so much money. So we years ago, we went and built our website, so it's 100% serverless. So it costs us a couple pennies a month to run, versus if you think about a traditional website, that's a couple hundred dollars a month to run, and then we started playing with machine learning. So we're now developing internal projects, where we're using machine learning for a number of applications, and we're going to keep expanding, where we're going to have a full suite of applications to give to our customers that will be run at 100% serverless using machine learning. >> Yeah, really terrific. What are your goals for the next year? What is your vision for 2021? >> My goal is to do a little bit more than federal, we're actually expanding to Canada as well. So we have officially launched there, we have employees in Canada that are working in different areas in different provinces and with the federal government to try to help AWS grow there. >> Terrific, and I thought it was just so fascinating, how you're mitigating disaster, and you know, really pushing your business forward, you know, thinking geographically, and that's something that we kind of had to all figured out with a pandemic. So in a way your business has been like a bit of step ahead of the others, and what other ways are you trying to kind of be a step ahead of the curve from the competition. >> So we're looking to stay ahead of the curve by making sure we have the right resources in place, so we do a lot, making sure that when we bring somebody on, we make sure that they're aware that this is a team based company, you're not going to be working individually on one project. We were very big on spec, so we're always making sure that, no matter what level you come in, even if you're just an intern here for the summer, you're running a project, you're getting that real world experience, you're going to even have times where I'm reporting to you, when you have to make sure I'm a accountable for the work. And that helps also build respect amongst the peers, because they know what it takes to run a project, and they're going to make sure that they do a good job, because nobody wants to see their peers if you fail. >> Yeah, well excellent insights, I agree with you. Lisa Brunet, a managing partner and president of the DLZP Group. That's all for this session, I'm your host Natalie Erlich, thank you so much for watching. (upbeat music)

Published Date : Jun 30 2021

SUMMARY :

and President of the DLZP Group. and we came up with this idea available to them through and I'm able to compete So has this kind of the Think Big program has helped us So we had the competency We know, of course we do give And do you have any this great, to make you a great partner. And I'd love to hear So we made sure we're resilient, make sure that we offer a quality And if you could outline So we made sure that we have a And describe to us in greater detail, and then we started playing What is your vision for 2021? So we have officially launched there, and that's something that we and they're going to make and president of the DLZP Group.

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Rakesh Narasimha, Anitian & Aditya Muppavarapu, AWS Partner Network | AWS Startup Showcase


 

(upbeat music) >> Hello and welcome today's session of the cube presentation of the 80 best startup showcase. The next big thing in security featuring Anitian for the security track. I'm your host John Furrier. We're here with the CEO of Anitian, Rakesh Narasimhan, and Aditya Muppavarapu global segment leader of Dev ops for 80 minutes partner network, Rakesh, Aditya, Thanks for coming on. Appreciate it. >> Thank you very much, John. Pleasure is mine. >> So this is the track session. We're going to get into the, the into the details on the leadership of digital transformation and dev sec ops automation, cloud security and compliance. So let's get started. But first Rakesh, we last talked you guys had some awards, RSA conference, 2021, virtual. You guys got some serious awards. Give us the update. >> Yeah, thank you very much, John. Yeah, we were, you know, humbled to be recognized. You know, industry recognition is always a great thing. We deliver value for customers and the industry is recognizing it. So at the RSA conference, we got seven different awards you know, very excited that we were chosen for, you know publishers choice and security company of the year editor's choice and blood security and heart company in cloud security automation. So really thrilled about the recognition thanks. >> Awesome. Seven awards. I mean, RSA is obviously a show that's in transition itself. They're transforming no longer part of Dell technologies now kind of on their own kind of speaks to the wave we're in. So congratulations on the success. They're hot startup here in security track. Give us a quick overview what you guys are enabling because this transformation is everywhere. It's in every sector, it's in every vertical dev sec ops shifting left, you know day two operations get ops. All. This is all talking to one thing, developer, productivity programmable infrastructure with security. Rakesh give us a quick overview of >> Yeah. Exactly. Right. John, I think there's a big shift happening obviously to the cloud and, you know, affects every one of our lives in productivity in enterprise applications, consumers you name it. There's a huge change happening, but central to that theme is security. And so it's one of the areas we focus on Anitian is the fastest way for both existing and new applications to be developed in the cloud. And so we make sure that you can get there fastest time to value and time to revenue pretty quickly by providing the best secure and compliance environment for you. That's really the core of what we do as a company. And we look forward to helping all of our customers and the industry >> Aditya you're a global segment lead at AWS partner network. You seeing on successful companies, you've got a winner here, obviously a success story. I want to get your take on this because this is a trend in cloud native scale, you know, heart, you know horizontally scalable, large scale, but shifting left, okay. Get ops big topics where code is being inspected in real time. People want automation. So I've got to ask you, what does shift left mean to to being out there and this in the security world? What does that mean? >> So, instead of applying your security and compliance guard rails only in production, we also need to apply them across your application development and delivery cycles. Instead of having one gate that becomes a bottleneck we should have multiple checkpoints at various stages. This provides a fast feedback for the developers while they're still in the context of developing that feature. So it's easier and less expensive fix the issues and what it is not is this doesn't mean you move all your focus to dev and ignore production. It also doesn't mean developers are now responsible for security and you can get rid of your security teams. We needed a process and a mechanism in place to leverage the expertise off the security teams and offer their services to the developers very early on in the development cycles, thereby enabling and empowering developers to write secure and compliant code >> I mean, to me not to put my old school hat on, but it's, you know I think to me, I view it as security at the point of coding right at the point of, I don't want to say point of sale but the point of writing the code and the old days it used to be like a patches and getting updates and provisioned into, into production. Same that kind of concept. But as a developer, that's kind of the focus is getting the latest knowledge either through tools and technologies to make it easier for me as a developer to inject at the point of code. Is that right? >> That's right. Yeah. >> So what makes Anitian so different and what's successful within AWS? That's, what's the why the success there? Can you share with us why they're so unique in AWS? >> So I think the biggest case for that is really you know, security, oftentimes security is thought of as an impediment sometimes actually believe it or not. So the configuration, the management, the deployment all of that, you got to be able to do and you got to be able to do that at scale. The great thing about the cloud at is scale and a big portion of that is automation. So what we at Anitian have done is taken that lifecycle of taking, you know applications on a variety of states. If you will, if you're trying to get to production you're trying to do one of two things. You're either you're trying to get into a compliance standard, like Fed Ramp you want a very predictable process, or you're just trying to get an application secure pretty quickly. So how can you do either one of those things becomes the challenge and we help you do that by having a pre-engineered environment where configuration defining deployment all that becomes very consistent and very predictable which means we've automated it in a way that it can scale. You can sort of almost have this regularly happening and not just one application with multiple applications for any company. That is, I think the biggest obstacle that has happened for a lot of folks in the enterprise for sure, to try to get to production and keep that cycle going continuously. And we help with that in a big way. That's one of the reasons why we're having a lot of adoption customers working with partners of course and getting industry recognition for it. >> Yeah. I mean, this is one of the benefits of cloud. I want to get you guys both reaction to this, where as things get going, it's kind of like that, you're you you got to take advantage. You can take advantage of all these solutions. So how many of his customer, I want to look for solutions that help me move the ball forward, not backwards right? So, or help me move the ball forward without building anything that I don't need or that's already been built. So here it sounds like if I get this right Anitian is saying, Hey if you're an Amazon customer I can accelerate you with Fed Ramp compliance. So you don't have to spend all these cycle times getting ready or hiring or operationalizing it is that right? I mean, is that the value proposition? >> They're very accurate, John. So what happens is, you know, we're working with Amazon web services, who's really innovated quite a bit in building all the building blocks, if you will. And so, you know, we're standing on the shoulders of giants if you will, to basically get the max level of automation and acceleration happen. So that just like customers have gotten used to not having to buy servers, but guide, compute and storage. If you will, now they're able to secure and also become compliant with the services that we offer. That level of acceleration I think is needed. If you believe that there's going to be a lot more cloud applications, lot more cloud. If you're going to achieve scale, you've got to automate. And if you want to automate, but secure as well you need a mechanism to doing that. That's really where Anitian comes in, if you will. >> Yeah. And I think Fedramp to me is just a great low hanging fruit example because everyone wants to get into the public sector market. They know how hard it is. Kind of like, you know, we want to do it, but stand in line we've got to get some resources. I'm not kind of get that. But the question I want to get to you Rakesh and Aditya is the bigger picture, which is, as you said more cloud applications are coming. So customers in the enterprise have, have or are building fast dev ops teams accelerate the security paradigm. How do you help those, those folks? Because that's really kind of where the action's going. The puck is going to go there too. Right? So beyond Fed Ramp there's other things >> Right? So I think, I think the way we approached it is really, there's like at least two different sets of customers, right? In the federal market itself. You just think about a commercial SAS companies who are trying to enter the, the, the, the the public sector market. Well, you need to clear a standard like Fed Ramp. So we're the fastest way to not just complete it but be able to start selling and producing revenue. That'd be market per using that functionality. If you will, to that market. Similarly, there's a lot of public sector organizations who are trying to move to the cloud because they have traditionally developed applications and architectures based on what they've done over the last 20 plus years. Well guess what, they're also trying to migrate. So how do you help both commercial companies as well as public sector companies transition, if you will to the cloud in a secure way, but also meeting a public standard. We're helping both those organizations to do that migration and that journey if you will, but it's premised on with pre-engineered it, it's the fastest way for you to get there for you to be able to provide your capability and functionality to the larger marketplace. That's one of the main reasons why I think the productivity jump is enormously high because that's how you get to larger marketplace, if you will, to serve that market >> Aditya. So they have to change your title from global segment leader, dev ops to dev sec ops 80 of his partner network here with this solution in a way it's kind of becoming standard. >> Yeah. Security is getting him embedded into all of your development and delivery life cycle. So that dev sec Ops is becoming more and more critical with customers migrating to the cloud and modernizing their applications. >> How much has automation playing into this? Because one of the things we're talking about fueling digital transformation is the automation component of the security piece here Rakesh How important is automation and what how do you set yourself up for that to be successful? >> That's big question. I think that the big key to that is automation. I think automation is there in general in the cloud space. People expect it, frankly. But I think that the key thing what we have done is pre-integrated not just our platform but a variety of the partner ecosystem are on AWS. And so when a customer is looking forward to taking an application and going to the cloud they're not just getting functionality from us and AWS but also a lot of partner functionality around it so that they don't have to build it. Remember this discussion we had earlier about how do you jumpstart that? Well, it's, it's, it's really, instead of them having the best of breed assemble we've pre done it for them, which means it's predictable, it's consistent it's configured correctly. They can rely on it. That allows us to be able to help them move faster which means they can go serve larger markets and obviously make money around it. >> Rakesh, I got to follow up on that and ask you specifically around this business model. Obviously cloud has become great service. Everyone kind of knows that and then kind of sees the edge coming next and all these other issues that are going to provide more opportunities. But I got to ask you for your company what industries and business models are you disrupting? >> Yeah, I think primarily to we're a classic example of software eating the world, right? Primarily what happens is most of the folks that certainly in the compliance arena are really trying to figure out how to do it themselves, right? And then that's primarily the group of people who are sort of trying to figure that out. And then there's a class of who do consulting who are trying to consult with you and what you should do. And we have taken a very software oriented approach built on Amazon that we will not only help you fast forward that but also, you know, get you compliant but also keep you compliant because it's a cycle much like in other industries you've seen there used to be a time when people that email and they used to run email servers and ran the email servers and backups and things of that nature that transitioned over time where people procure that service from somebody else. And it's still a secure, it's still a scalable and they can rely on that service without having to be in that business if you will. So we see us disrupting the consulting and do it yourself world to actually providing a dependable service out there that you can rely on for security and compliance. >> Awesome. Aditya, I got to ask you on the Amazon side obviously you see a lot of it there. What are some of the challenges that you see with security? >> One of the main challenges I see that is that the landscape itself is rapidly changing. As customers are migrating to the cloud and modernizing what used to be a simple monolithic application running on a server and a office or a data center is now distributed hybrid and spans across development practices like microservices managed services, packaged applications, et cetera and also in the infrastructure platform choices have dramatically increased to from on-prem to call data centers, to edge computing, IOT VMs containers, serverless a lot more options. All these leads to more complexity and it increased the number of threat vectors exponentially though this advancement was great from a usability perspective. It now created a whole slew of challenges. This, this is complex. It's very hard to keep up. It's not something you set and forget. One needs to make sure you have the right guardrails in place to make sure you're continuously compliant with with your own policies are also with regulatory compliance frameworks that are needed for your business. Like GDPR, PCI, DSS, Nast, HIPAA Sox, Fed Ramp, et cetera >> For Rakesh. We're specifically on the dev ops efficiency with Amazon. What do you guys, what's your top few value proposition points? You say >> Biggest value proposition honestly is keeping and maintaining security while you're in compliance at scale with speed. I think those are big issues for companies. Like if you, if you're a company you're trying to be in the cloud, you want to enter the federal market. For example, you got to get that quickly. So what could take a lot of money? 18 - 24 months, our prawn malleable we've just completely automated back. And so within a quarter, depending on quickly the two organizations can work. We can get you into the marketplace. That that speed is of enormous value to companies. But also to remember that as Aditya pointed out there's a lot of complexity in the kind of architecture that is evolved but we have to feel like people like in the issue of what we can help customers would is as much as you take advantage of all the cloud style architecture providing the simplicity of providing security consistently and providing compliance consistently quickly. I think there'll always be a value for that because people are always trying to get faster and cheaper quicker. And I think we're able to do that. But remember, security is not just about fast. It's got to be secure, right? We got to be effective, not just efficient but I think that's a big value prop that we're able to bring to the table on AWS. >> Well I want to go, I got you here. I'll see what showcasing you guys as the hot startup who is your customer on Amazon? I'll see, you have customers that sell in marketplace for fedramp. That's a huge, that's the people who are in business to sell software but also other enterprises as well. Right? So could you just quickly break down your customers? And then when do they know it's time to call a Anitian? >> Yeah, so we have two large groups of customers. If you will. Certainly the commercial segment, as well as in the public sector and the commercial side, you have lots of companies in the cyber security enterprise collaboration as a little robotic process automation, all those categories of companies in the commercial environment they're trying to enter the public sector federal market to go sell their services. Well, you have to get compliant. We are the fastest path to get you there time to value type of revenue we can accomplish for you. That's a group of customers we, we have in market. And then we have the other side, which is a lot of government agencies who are themselves trying to migrate to the cloud. So if you're trying to get your applications for sure once on hybrid or on-premise, and you're trying to go to the AWS cloud, well, we're a great way for you to have a pre-engineered environment into which you can move in. So not only are you secure it's, pre-built, it can scale to the cloud that you're in front of migrate to. So we have both those particular sites if you will, of the marketplace. And then in market, we have lots of agencies, big and small and the government side, but also all these categories in the commercial side that I mentioned >> For Rakesh, Anitian's helping a lot of companies sell them to the public sector market. How big is the public sector federal market >> Right? Yeah. Billions of dollars. More than $250 billion is what people say but it's a very large market, but, but remember it's any any commercial SAS company who's trying to go into that federal market is a target market. We can help that customer get in into that market. >> And just real quick, their choice alternative to not working with the Anitian is what? months the pain. And what's the heavy lift as Andy Jassy would say the heavy lifting, undifferentiated lifting a lot of paperwork, a lot of hoops to jump through. Good. Can you just paint a picture of the paths with, and without >> There's three key areas that I think customers or, you know companies have to do, A. they have to understand the standard B. They have to really figure out the technology the integration, the partners, and the platform itself. It's a lift to basically get all of that together and then actually produce the documentation produce all the configuration and in a repeatable way. And that's just to get one application up there. Well, guess what? Not only do you need to get that up there you need to keep that compliant. And then our future standards come in. You need to go upgrade to that. So the best way for me to describe that is either you you come to the Anitian and we make that age just a service that is subscribed to to keep you compliant and grow or you can try to build it yourself, or you try to go get consulting companies to tell you what to do. You still have to do the work. So those are your sort of choices, if you will, which is one of the reasons why we're enjoying the growth we are because we're making it easy and productive for for companies to get there faster. >> Aditya, I want to get to you real quick. Obviously AWS partnering, they're also known as APN. You guys see some of the best hot startups. They all kind of have the same pattern like this. They do something that's hard. They make it easier. They go faster, more. Cost-effective what's the pattern in this cloud-scale world as startups. We're going to be featuring, you know, every as much as we can hot startups coming out of your network, there's a pattern here. What would you say? They are? Well as the DevOps obviously cloud native, besides iterate, move faster. What's the pattern you're seeing for the successful companies. >> It's like, like Andy's says, it's figuring out how to continuously reinvent yourself is the key to stay successful in this market. >> Awesome. For Rakesh, real big success. Congratulations on your awards. I got to ask you, we're asking all the, all the companies this question, what is your defining contribution to the future of cloud scale? >> Great question. I think when I think about what can be accomplished in the future, not just in the past, I think cloud is a huge phenomenon that has completely up-ended the architecture for all sorts of things commercial government, you know, consumer and enterprise. If you will, I would think we would be humbly the people who will ensure that lots of B2B companies and government organizations are able to move to the cloud and are able to be secure and compliant because I believe that there'll be more and more of that happening in the cloud. And the more that is available, just like the commercial world is takes advantage of all those features. I feel like public government organizations also can accomplish the same things very quickly because of folks like us, which means you have a larger segment of population that you can support. That's only going to make the planet more successful. I'm a big optimist when it comes to tech. I know there's a lot of folks who would look down upon tech or I'll think about it as not great. I'm a very big optimist around tech improving people's lives. And I think we have our own humble role in enabling that to happen in the security and compliance >> Well, anything, in my opinion I'm really a big fan of your work and your team. Anything that could bring great innovation into the public sector faster and more effective as good win for society. So I think it's a great mission. Thanks for, for sharing and congratulations on your awards and thanks for being part of our 80 best startup showcase. Appreciate it Rakesh thank you >> Thank you. >> Okay. This is the cube coverage of 80 startup showcase. I'm John for your host of the cube. This is the next big thing in security Anitian in the security track. Thanks for watching. (Up beat music)

Published Date : Jun 24 2021

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of the cube presentation of Thank you very much, into the details on the leadership of the year editor's kind of speaks to the wave we're in. to the cloud and, you know, So I've got to ask you, and offer their services to the and the old days That's right. all of that, you got to be able to do I mean, is that the value proposition? on the shoulders of giants if you will, So customers in the enterprise have, have it's the fastest way for you to get there to change your title to the cloud and modernizing and going to the cloud But I got to ask you for your company and what you should do. Aditya, I got to ask One needs to make sure you have the We're specifically on the dev ops of all the cloud style That's a huge, that's the people who are We are the fastest path to get you there of companies sell them to the We can help that customer get in of the paths with, and without to keep you compliant and grow get to you real quick. the key to stay successful in this market. I got to ask you, we're asking all the, of population that you can support. into the public sector faster Anitian in the security track.

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Joshua Burgin | AWS re:Invent 2020


 

>>From around the globe. It's the cube with digital coverage of AWS reinvent 2020 special coverage sponsored by AWS global partner network. >>Welcome everyone to the cube live covering AWS reinvent 2020. I'm your host Rebecca Knight. Today. We are joined by Joshua Virgin. He is the general manager at AWS outposts. Thanks so much for coming on the cube. Joshua, >>Thank you for having me. It's great to be here. >>It's great to have you, so tell our viewers a little bit about AWS, AWS outposts. >>Oh sure. It's one of my favorite subjects, obviously. So outposts is a service from AWS that allows you to use the same tools, technology, API APIs, programming interfaces that you do in the cloud, but install this and run it on your own premises or in a co-location facility. So it really extends the reach of AWS to far more locations than you could otherwise use it. >>So what are some of the advancements, uh, this year >>It's, it's been an amazingly busy year, even under unprecedented kind of circumstances where we've tried to turn the crank really hard and deliver value for our customers. We increased the number of countries you could order outposts in up to 51 countries. You can now connect outpost to all 22 AWS regions and our gov cloud regions, everything outside of China. And we delivered 15 new services or incremental features, including a S3 on outposts, which was the top thing that customers asked for, but also our application load balancer, Alasta cash, our relational database service RDS. Uh, you know, there's probably more than I'm missing here, but, um, you know, and we're definitely not slowing down in that regard. 2021 will probably be an even bigger year. >>So tell us a little bit about the, the response from customers since the launch of AWS outpost last year. What are, what are you hearing? >>Yeah, I mean, we're, we're hearing a lot, uh, I think we've been pleasantly surprised by the, the breadth and the depth of the customer use cases. One of the biggest things we heard from people was, you know, the, the outposts are great, but it's a, it's a full rack of compute or many racks of compute in some cases and storage, you know, their locations that people wanted to put it in that were smaller where their space constrained, maybe a restaurant or a factory floor or a small medical facility, uh, you know, a telco like a cell site. And so what we did based on that is something that we actually just announced in Andy's keynote. Uh, just a few days ago here, which is the new small form factor outposts that are one you and two use size, uh, servers. It's about the size of one or two pizza boxes stacked on top of each other. >>So that's even going to make outposts available to even more use cases, uh, you know, early on, uh, we kind of said to ourselves that it's important to kind of give people that consistent experience wherever they might need the compute and the storage and the other services. And so I've been, I've been really pleasantly surprised, as I mentioned earlier, by how many people have talked to us. We have customers like Phillips healthcare. They are, uh, they're bringing their medical imaging solution to outposts and it allows them to kind of modernize the way they deliver services to hospitals and medical research centers around the world. Something that really wouldn't be possible without having AWS everywhere. >>And that is much, much needed today. Um, tell us a little bit about more about this year in particular, you said it yourself at the beginning of our conversation, this is an unprecedented year for so many different reasons. How has the COVID-19 pandemic effected AWS outposts and how your team interacts with customers and, and gets your job done? >>Yeah, we, I think we have some unique challenges in that regard, obviously, as I mentioned earlier, AWS outposts are installed in a co-location facility or on a customer's own premises in a data center, you know, other things like that. So obviously we have to get our technicians out there to roll them in and hook them up to your network and, you know, to get them powered up. So that means that we are complying with, uh, COVID restrictions. And as I mentioned, 51 different countries. So there was even an install earlier this year at a mining location, uh, you know, far outside the U S where we had to get technicians working with, uh, local technicians from the customer following COVID guidelines, wearing protective gear, and actually installing the outpost, uh, you know, using kind of satellite conductivity and phones to phone home, and talk to us during the installation of course, cause it's not hooked up yet. So those are just kind of examples of the, the links to which we'll go to make sure that, of course we're safe, the customers are safe, but that they can kind of continue to modernize their application portfolio and get benefits from the outposts. >>And what are you hearing from clients and customers in terms of how they're thinking about their technology needs now and in the coming year? >>Yeah, that's a, that's a great question. I mean, it, it really varies by market segment. So you have customers like Ericsson and Telefonica. They're going to be using outpost to, uh, kind of run their 5g packet core technology, Abe it's, it's gotta be run at the edge right there, telcos, they need to minimize latency single digit milliseconds, or you might have a customer like Lockheed Martin. And what they've told us is they have projects that are subject to government contracts and regulations. And not only do they have of course compliance regimes, like fed ramp that they need to be aware of, but there's data residency requirements. So whether they're deploying in the United States or, you know, with our allies all around the world, the compute and the storage, they need to run in specific locations. So now outposts are going to be a key, uh, advancement and kind of a key differentiator for them in how they deliver services to their customers and still meet those data residency or compliance requirement. >>Joshua, tell our viewers more about AWS outpost ready? >>Oh, that's a, it's another thing I'm really glad you mentioned. So the outposts ready program, these are solutions from our APN and our Amazon AWS partner network that are, uh, validated and following our best practices on AWS outposts. They're certified to work and, you know, they're generally available to customers. And so it's a program where, you know, ISV and SAS providers can ensure that the technology that they provide that this third-party technology is going to work in the outpost environment. And there's, there's something about outposts that I think makes this, uh, a differentiator and uniquely valuable when I mentioned kind of that consistent hybrid experience. When you think about how outposts are deployed, you know, in a customer's data center, maybe alongside other technology they're already using. And so customers say, look, these AWS services are great, but I already use a variety of third party technology maybe from Veritas or trend micro Palo Alto networks Convolt size sense, PagerDuty, pure storage NetApp, or the, you know, the list is actually pretty extensive of what people are already using. >>And so they've said, you know, I do plan on using AWS services, but I also don't want to give up, uh, you know, what my team is already familiar with. So can you make sure that's going to work for me, whether I'm using it in the region or on the AWS outposts. And so the, the, the interest in kind of demand for this, both from customers and the enthusiasm from the partners has been off the charts. We started the program in just September, which is not that long ago, and we had 32 partners. And, uh, as of today we have an additional, uh, additional 25 partners, right? It's 57 partners, total 64 certified solutions. So that's a lot of momentum and just kind of a, a short amount of time. And I'm really happy that we can deliver that to the customer. >>So it does, it's already showing tremendous momentum. How do you think about it in terms of the primary benefits that it gives to customers and how it helps customers and partners, >>You know, in order to qualify, the solution has to be tested and validated upon, uh, against a bunch of, uh, criteria that we have very specific technical criteria, security requirements, operational, and, you know, they're, they're supported for customers with clear deployment guidelines. So, you know, the customers can kind of think of this as a guarantee that we're not just saying maybe this could work, but, but this will work. If you're already using it, it's going to continue to work in a way that's familiar to you. And again, that's important that consistent hybrid experience, whether you're using a solution from a third party or from AWS, whether you're using it in the region or on a local zone or in a wavelength zone, and some of our other kind of innovative infrastructure deployments or using it on an outpost, no matter where you're using it, it has to work the same way. >>And so this is something that customers have said, I want to be able to get up and running quickly. We had a customer riot games, uh, th they're the maker of league of legends, but also when they were launching their new game, Valerie hunt, uh, in, in June of 2020, they deployed outposts in four different locations to kind of ensure a level playing field in terms of latency and what they told us, uh, you know, very much like the service ready program is they were able to get up and running in just a matter of days once the outpost was deployed. And it's because we gave them those same API APIs, that same tooling. So I think that's really important for people and, you know, I hope we can continue to deliver on that promise. >>So to close this out here, I want you to look into your crystal ball and think ahead, 12 and 24 months, when you know, fingers crossed, things are back to somewhat more normal. Uh, what's in store for AWS outposts. >>Yeah. I mean, we're going to deliver on what we announced here at reinvent, which has the new small form factor outposts. And I think what we're going to continue to do is listen to customers. We develop outposts from the very beginning because customer said, could, could you deploy outposts in our, in our data center or, sorry, can you deploy AWS? And our data center didn't have a name back then. And so that's really the hallmark of AWS. You know, somewhere around 90% of our roadmaps are based on what customers tell us they want. And the other 10% is when we kind of look around the corner and hopefully delight people with something they didn't even know they needed. And I really hope for my team and that that's what 2021 and 2022 brings is more countries, more services, more value, more compliance, certifications, you know, all the things that people tell us they want. We're going to keep turning the crank as hard as we can. And delivering that as quickly as possible >>With the trademark Amazon customer delight. Yes, absolutely. Excellent. Well, Joshua, Virgin, thank you so much for coming on the cube. It was a pleasure having you. >>It was a pleasure talking to you. Thank you very much. >>I'm Rebecca Knight for more of the cubes coverage of AWS reinvent 2020 stay tuned.

Published Date : Dec 14 2020

SUMMARY :

It's the cube with digital coverage Thanks so much for coming on the cube. Thank you for having me. It's great to have you, so tell our viewers a little bit about AWS, So it really extends the reach of AWS to far We increased the number of countries you could order outposts in up to 51 countries. What are, what are you hearing? facility, uh, you know, a telco like a cell site. you know, early on, uh, we kind of said to ourselves that it's this year in particular, you said it yourself at the beginning of our conversation, this is an unprecedented year a mining location, uh, you know, far outside the U S where we had So whether they're deploying in the United States or, you know, with our allies all around the world, They're certified to work and, you know, they're generally available to customers. And so they've said, you know, I do plan on using AWS services, but I also don't want to give up, the primary benefits that it gives to customers and how it helps customers and partners, security requirements, operational, and, you know, they're, and what they told us, uh, you know, very much like the service ready program is they were able to get up and running So to close this out here, I want you to look into your crystal ball and think ahead, 12 and 24 months, more value, more compliance, certifications, you know, all the things that people tell Well, Joshua, Virgin, thank you so much for coming on the cube. Thank you very much.

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Rebecca Wetherly, AWS | AWS re:Invent 2020 Public Sector Day


 

>> Instructor: From around the globe, it's theCUBE. With digital coverage of AWS re:Invent 2020. Special coverage sponsored by AWS Worldwide Public Sector. >> And welcome back to theCUBE's virtual coverage of AWS re:Invent 2020. I'm John Furrier your host. This is theCUBE virtual. Special coverage of the public sector. Today Rebecca Wetherly, Director of Worldwide Public Sector System Integrator Partners for AWS. Great to see you. Welcome to theCUBE virtual. >> Thanks, John. I'm glad to be here. >> So just the news we've been covering all through re:Invented priors, just the growth in public sector. The acceleration with the pandemic, it's just that this acceleration has been massive. So I want to just get get your take. It's been hard but also, it's been an opportunity for partners. >> You leading the Integrators. >> Sure. >> They're on the front lines. I got to ask you, (chuckling) what is AWS doing to support their partners, as the business models are forced really upon them to move faster? >> Yeah, sure. Thank you. Let me start with saying that, companies are really building a business in partnering with us. Because of global needs such as the pandemic. But we also have many partners that are coming to us because of our customer demand outside of COVID. Because we're a leader in cloud innovation, and because we've got a global field engagement and go-to-market strategy. You know AWS is a customer driven company, and our partners are also our customers. We have a full suite of programs for our partners and whether they be a consulting partner or a technology partner. We have tens of thousands of partners all across the globe, with more than 35,000 new partners since January 2016. And in our public sector space, we have over 1,500 partners with solutions and experience, delivering on a combination of government, education, and nonprofit customer missions all around the world. Consulting partners are really professional services firms. That help customers of all types and sizes design, architect, build, migrate and manage workloads and applications on AWS. They accelerate the journey to the cloud for our customers. And they often are implementing technology solutions. As you referred to around COVID, that our technology partners are actually developing. So consulting partners are SIs that I work with, Strategic Consultant Partners, Managed Service Providers, and also resellers. And they are providing really great value to our customers by providing strategic advisory services, implementation and migration services, Staffog. They also have great specialty depth and machine learning or AI. IOT, data lakes and analytics. And even in things like communication tools using technologies like we're doing today on zoom, and taking those to our customers. Our technology partners on the other hand they deliver hardware, connectivity services and software solutions that are hosted or integrated with AWS cloud. And they deliver components to broad customer solutions, often via our consulting partners. We have a great, a great way of delivering technology through our AWS Marketplace and we'll talk about that in a minute. But I will say, that our tech partners are helping our customers decrease their deployment times, provide cost optimization and infrastructure for DevOps and production workloads. They're also lowering their costs on code development by using our broad portfolio of services. And oftentimes for our public sector customers they are helping shorten the path to achieving regulatory requirements for our public sector needs. >> That's awesome. You guys have a lot to do there to support your partners. Obviously the main concern is, how do I maintain that profitability in the fast pace. And then making sure that their customers can also transition and ride the digital transformation wave. So I have to ask you, what programs are you guys offering to help these partners succeed because certainly it's beyond just the profitability. it's this new business model of Cloud-scale. So what programs specifically are you guys offering? >> Yeah, we have a lot of different programs at AWS. The first stop is really the AWS Partner Network. Which I'll refer to as the APN. This is really our global partner program for technology and consulting businesses to leverage Amazon Web Services to build solutions and services for customers. The APN is the first place where companies can build, market, and sell their offerings, and provide valuable business, technical, and opportunities for marketing with their customers. Our programs provide promotional support. We provide visibility throughout our website. We give partners opportunities to engage with customers for events, social media. And we provide access to funding and go-to market opportunities. I touched on briefly our AWS Marketplace . And this is really a great program offering to our customers both consulting partners and technology partners. The AWS Marketplace simplifies procurement and entitlement of provisioning software across 50 different categories. And we have more than 8,000 transactional listings. That marketplace connects customers with more than 1,000 different ISBs or independent software vendors to help meet their business needs. And we have more than 300,000 customers using software from the AWS Marketplace. The Marketplace is also available on 24 different regions. So when a customer chooses to use the Marketplace they have the opportunity to procure their software from our consulting partners and leverage the software and the technology from our from our tech partners. Other really cool programs we have are our Partner Transformation Program or SaaS Factory Program, and also our Migration Acceleration Program. >> Awesome. Great programs. What else are you guys besides programs, Are you guys doing >> Yeah. >> to help partners succeed. Because I know there's a lot of touches, there's some new things going on. What else do you guys do? >> Yeah, I think we have a lot of great resources available to our partners. Most of our partners have Partner Development Managers that are working with them on a daily basis. Access to our business development and sales teams, solutions architects and other subject matter experts. Really getting deep into the technology and having access to those folks to help our partners design, build, architect and validate a purchase with customers. Also our Professional Services Teams.Right? They are deep subject matter experts that our partners have the ability to tap into. And then of course, because of the way we go to market in public sector, access and engagement with our capture, bid, and proposal teams are super important. We also have to consider access for our partners to be trained and become certified. That's a real requirement that our customers need to help them achieve their goals. We offer digital and classroom training for our partners to be able to learn at their own pace or via an AWS instructor. And AWS training and certification helps our partners build competence, confidence, and credibility with our customers. We also have AWS competencies. And our competency program is designed to identify, validate, and promote APN partners that have demonstrated technical expertise and proven customer success. One of the most critical competencies for us is and these days is around our migration. Migration competencies allows our partners to accelerate their customer's cloud adoption journey by providing strategy, personnel tools, education, and tech support to their customers. One of those customers and partners is InterVision. They're a consulting firm that provide strategic advisory services to organizations to help them run, grow, and transform their business needs with the cloud via modern IT services. Their experts have a deep history in technology solutions and they have a deep bench of certified engineers and data scientists to excel delivering Managed Services and Migration Services to both public sector and commercial customers. And with the California Department of Technology. Which is a state agency that provides authority and responsibility over all aspects of technology for California state governments, they selected InterVision to work with them due to their expertise and their proprietary offering called Cloud Migration Lifecycle Assurance. And that offering provided that CDT, the ability, pardon me. To take advantage of their Cloud Migration operations and optimization specialty. So our partners are really getting great opportunities to build their business and to accelerate their their work with us through a variety of programs, and by really digging deep and leveraging all of the programs that are available to them. >> It's nice with the mix of programs, plus the field support, plus the care they're nurtured that, grow that. As you know in these in these markets where you have partnerships and channels and relationships. You need to be profitable. And profitability is about happy customers. >> Rebecca: Sure. >> And margins.(chuckles) Making money. >> Rebecca: Yeah. Sure. >> You got to make money to stay in business. So, this is a big opportunity as the new economics of cloud come into the channel. This is really a big conversation. Moving fast, scaling up, new kinds of services. The integrators are really having a good time here. And these are new practices. How can someone learn more? What's out there? How does someone get engaged with you guys? What information can they, is there a site? Is there a program? How does someone get the resources? What would they do? >> Yeah. Well, I will tell you. The first stop is really our website. And that may sound trivial but that is the best place to get started for us. You're going to find there by visiting https://aws.amazon.com. You can register to become an AWS partner very easily. Right there you're going to get step-by-step instructions and learning paths, as well as tutorials and how to get your business up and running, and how to become a partner. And the journey largely looks like this. Right? One. get on board. Get familiar. Establish your relationship and join the Amazon Partner Network. Go through some very basic training and get familiar with their services. Second. Develop those technical and sales skills. Develop a business model where AWS lends the greatest value to your partner business. And as you move through the tiers of maturity, we will co-invest in your business to help you scale. And then three, really go to market. Establish the pathways to your customers. Build out your differentiated approach. Look at the competencies we offer and decide which ones are going to be the most relevant to you. We want you to leverage the funding mechanisms we have, and we want you also to think about how we co-market together. There are so many roads to success and AWS offers lots of different partner programs and opportunities to develop your unique roadmap John. >> Yeah, that's great enablement. That is super valuable. Having the co-funding, the go marketing, and the tools and the programs. All there to enable services to be successful. Rebecca, thanks for sharing that program. >> My pleasure. >> Great to have you on. Rebecca Wetherly, >> Thank you so much. Director of the Worldwide Public Sector System Integrator Partners. A big growing part of the public sector when we need it the most, which is now and it's growing. So check them out. Thanks for watching. This is theCUBE coverage. CUBE virtual, for AWS re:Invent reinvent public sector, special coverage. Thanks for watching. (upbeat music)

Published Date : Dec 9 2020

SUMMARY :

Instructor: From around the globe, Great to see you. I'm glad to be here. So just the news we've been covering I got to ask you, (chuckling) and taking those to our customers. and ride the digital transformation wave. and the technology from What else are you guys besides programs, to help partners succeed. and tech support to their customers. You need to be profitable. And margins.(chuckles) You got to make money and how to get your and the tools and the programs. Great to have you on. Director of the Worldwide Public Sector

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Day 3 Keynote Analysis | AWS re:Invent 2020 Partner Network Day


 

>>From around the globe. It's the queue with digital coverage of AWS reinvent 2020 sponsored by Intel, AWS, and our community partners. >>Hello, and welcome back to the cube live coverage of reinvent 2020 virtual. We're not there this year. It's the cube virtual. We are the cube virtual. I'm your host, John fro with Dave Alante and analyzing our take on the partner day. Um, keynotes and leadership sessions today was AWS APN, which is Amazon partner network global partner network day, where all the content being featured today is all about the partners and what Amazon is doing to create an ecosystem, build the ecosystem, nurture the ecosystem and reinvent what it means to be a partner. Dave, thanks for joining me today on the analysis of Amazon's ecosystem and partner network and a great stuff today. Thanks for coming on. >>Yeah, you're welcome. I mean, watch the keynote this morning. I mean, partners are critical to AWS. Look, the fact is that when, when AWS was launched, it was the developers ate it up. You know, if you're a developer, you dive right in infrastructure is code beautiful. You know, if you're mainstream it, this thing's just got more complex with the cloud. And so there's, there's a big gap right between how I, where I am today and where I want to be. And partners are critical to help helping people get there. And we'll talk about the details of specifically what Amazon did, but I mean, especially when John, when you look at things like smaller outposts, you know, going hybrid, Andy Jassy redefining hybrid, you need partners to really help you plan design, implement, manage at scale. >>Yeah. You know, one of the things I'm always, um, you know, saying nice things about Amazon, but one of the things that they're vulnerable on in my opinion is how they balanced their own SAS offerings and with what they develop in the ecosystem. This has been a constant, um, challenge and, and they've balanced it very well. Um, so other vendors, they are very clear. They make their own software, right. And they have a channel and it's kind of the old playbook. Amazon's got to reinvent the playbook here. And I think that's, what's key today on stage Doug Yom. He's the, uh, the leader you had, um, also Dave McCann who heads up marketplace and Sandy Carter who heads up worldwide public sector partners. So Dave interesting combination of three different teams, you had the classic ISV partners in the ecosystem, the cohesiveness of the world, the EMCs and so on, you had the marketplace with Dave McCann. That's where the future of procurement is. That's where people are buying product and you had public sector, huge tsunami of innovation happening because of the pandemic and Sandy is highlighting their partners. So it's partner day it's partner ecosystem, but multiple elements. They're moving marketplace where you buy programs and competencies with public sector and then ISV, all of those three areas are changing. Um, I want to get your take because you've been following ecosystems years and you've been close to the enterprise and how they buy your, >>And I think, I think John, Oh, a couple of things. One is, you know, Dave McCann was talking a lot about how CIO is one of modernize applications and they have to rationalize, and it will save some of that talk for later on, you know, Tim prophet on. But there's no question that Amazon's out to reinvent, as you said, uh, the whole experience from procurement all the way through, and, you know, normally you had to, to acquire services outside of the marketplace. And now what they're doing is bundling the services and software together. You know, it's straightforward services, implementation services, but those are well understood. The processes are known. You can pretty much size them and price them. So I think that's a huge opportunity for partners and customers to reduce friction. I think the other thing I would say is ecosystems are, are critical. >>Uh, one of the themes that we've been talking about in the cube as we've gone from a product centric world in the old days of it to a platform centric world, which has really been the last decade has been about SAS platforms and cloud platforms. And I think ecosystems are going to be a really power, the new innovation in the coming decade. And what I mean by that is look, if you're just building a service and Amazon is going to do that same service, you know, you got to keep innovating. And one of the ways you can innovate is you can build on ecosystems. There's all this data within industries, across industries, and you can through the partner network and through customer networks within industry start building new innovation around ecosystems and partners or that glue, Amazon's not going to go in. And like Jandy Jesse even said in the, uh, in his fireside chat, you know, customers will ask us for our advice and we're happy to give it to them, but frankly partners are better at that nitty gritty hardcore stuff. They have closer relationships with the customers. And so that's a really important gap that Amazon has been closing for the last, you know, frankly 10 years. And I think that to your point, they've still got a long way to go, but that's a huge opportunity in that. >>A good call out on any Jess, I've got to mention that one of the highlights of today's keynote was on a scheduled, um, Andy Jassy fireside chat. Uh, normally Andy does his keynote and then he kind of talks to customers and does his thing normally at a normal re-invent this time he came out on stage. And I think what I found interesting was he was talking about this builder. You always use the word builder customer, um, solutions. And I think one of the things that's interesting about this partner network is, is that I think there's a huge opportunity for companies to be customer centric and build on top of Amazon. And what I mean by that is, is that Amazon is pretty cool with you doing things on top of their platform that does two things serves the customer's needs better than they do, and they can make more money on and other services look at snowflake as an example, um, that's a company built on AWS. I know they've got other clouds going on, but mainly Amazon Zoom's the same way. They're doing a great solution. They've got Redshift, Amazon, Amazon's got Redshift, Dave, but also they're a customer and a partner. So this is the dynamic. If you can be successful on Amazon serving customers better than Amazon does, that's the growth hack. That's the hack on Amazon's partner network. If you could. >>I think, I think Snowflake's a really good example. You snowflake you use new Relic as an example, I've heard Andy Jess in the past use cloud air as an example, I like snowflake better because they're, they're sort of thriving. And so, but, but I will say this there's a, they're a great example of that ecosystem that we just talked about because yes, not only are they building on AWS, they're connecting to other clouds and that is an ecosystem that they're building out. And Amazon's got a lot of snowflake, I guess, unless you're the Redshift team, but, but generally speaking, Snowflake's driving a lot of business for Amazon and Andy Jesse addressed that in that, uh, in that fireside chat, he's asked that question a lot. And he said, look, we, we, we have our primary services. And at the same time we want to enable our partners to be successful. And snowflake is a really good example of that. >>Yeah. I want to call out also, uh, yesterday. Um, I had our Monday, I should say Tuesday, December 1st, uh, Jesse's keynote. I did an interview with Jerry chin with gray lock. He's investing in startups and one of the things he observed and he pointed out Dave, is that with Amazon, if you're, if you're a full all-in in the cloud, you're going to take advantage of things that are just not available on say on premises that is data patterns, other integrations. And I think one of the things that Doug pointed out was with interoperability and integration with say things like the SAS factor that they put out there there's advantages for being in the cloud specifically with Amazon, that you can get on integrations. And I think Dave McCann teases that out with the marketplace when they talk about integrations. But the idea of being in the cloud with all these other partners makes integration and interoperability different and unique and better potentially a differentiator. This is going to become a huge deal. >>I didn't pick up on that because yesterday I thought I wasn't in the keynote. I think it was in the analyst one-on-one with, with Jesse, he talked about, you know, this notion that people, I think he was addressing multi-cloud he didn't use that term, but this notion of an abstraction layer and how it does simplify things in, in his basic, he basically said, look, our philosophy is we want to have, you know, the, the ability to go deep with the primitives and have that fine grain access, because that will give us control. A lot of times when you put in this abstraction layer, which people are trying to do across clouds, you know, it limits your ability to really move fast. And then of course it's big theme is, is this year, at the same time, if you look at a company who was called out today, like, like Octa, you know, when you do an identity management and single sign-on, you're, you're touching a lot of pieces, there's a lot of integration to your point. >>So you need partners to come in and be that glue that does a lot of that heavy lifting that needs to needs to be done. Amazon. What Jessie was essentially saying, I think to the partner network is, look, we're not going to put in that abstraction layer. You're going to you, you got to do that. We're going to do stuff maybe between our own own services like they did with the, you know, the glue between databases, but generally speaking, that's a giant white space for partner organizations. He mentioned Okta. He been talked about in for apt Aptio. This was Dave McCann, actually Cohesity came up a confluent doing fully managed Kafka. So that to me was a signal to the partners. Look, here's where you guys should be playing. This is what customers need. And this is where we're not going to, you know, eat your lunch. >>Yeah. And the other thing McCann pointed out was 200 new Dave McCann pointed out who leads these leader of the, of the marketplace. He pointed out 200 new ISP. ISV is out there, huge news, and they're going to turn already. He went, he talked with his manage entitlements, which got my attention. And this is kind of an, um, kind of one of those advantage points that it's kind of not sexy and mainstream to talk about, but it's really one of those details. That's the heavy lifting. That's a pain in the butt to deal with licensing and tracking all this compliance stuff that goes on under the covers and distribution of software. I think that's where the cloud could be really advantaged. And also the app service catalog registry that he talked about and the professional services. So these are areas that Amazon is going to kind of create automation around. >>And as Jassy always talks about that undifferentiated heavy lifting, they're going to take care of some of these plumbing issues. And I think you're right about this differentiation because if I'm a partner and I could build on top of Amazon and have my own cloud, I mean, let's face it. Snowflake is a born in the cloud, in the cloud only solution on Amazon. So they're essentially Amazon's cloud. So I think the thing that's not being talked about this year, that is probably my come up in future reinvents is that whoever can build their own cloud on top of Amazon's cloud will be a winner. And I, I talked about this years ago, data around this tier two, I call it tier two clouds. This new layer of cloud service provider is going to be kind of the, on the power law, the, the second wave of cloud. >>In other words, you're on top of Amazon differentiating with a modern application at scale inside the cloud with all the other people in there, a whole new ecosystem is going to emerge. And to me, I think this is something that is not yet baked out, but if I was a partner, I would be out there planning like hell right now to say, I'm going to build a cloud business on Amazon. I'm going to take advantage of the relationships and the heavy lifting and compete and win that way. I think that's a re redefining moment. And I think whoever does that will win >>And a big theme around reinventing everything, reinvent the industry. And one of the areas that's being reinvented as is the, you know, the VAR channel really well, consultancies, you know, smaller size for years, these companies made a ton of dough selling boxes, right? All the, all the Dell and the IBM and the EMC resellers, you know, they get big boats and big houses, but that business changed dramatically. They had to shift toward value, value, value add. So what did they do? They became VMware specialists. They came became SAP specialists. There's a couple of examples, maybe, you know, adding into security. The cloud was freaking them out, but the cloud is really an opportunity for them. And I'll give you an example. We've talked a lot about snowflake. The other is AWS glue elastic views. That's what the AWS announced to connect all their databases together. Think about a consultancy that is able to come in and totally rearchitect your big data life cycle and pipeline with the people, the processes, the skillsets, you know, Amazon's not going to do that work, but the upside value for the organizations is tremendous. So you're seeing consultancies becoming managed service providers and adding all kinds of value throughout the stack. That's really reinvention of the partnership. >>Yeah. I think it's a complete, um, channel strategy. That's different. It doesn't, it looks like other channels, but it's not, it's, it's, it's driven by value. And I think this idea of competing on value versus just being kind of a commodity play is shifting. I think the ISV and the VARs, those traditional markets, David, as you pointed out, are going to definitely go value oriented. And you can just own a specialty area because as data comes in and when, and this is interesting. And one of the key things that Andy Jassy said in his fireside chat want to ask directly, how do partners benefit when asked about his keynote, how that would translate to partners. He really kind of went in and he was kind of rambling, but he, he, he hit the chips. He said, well, we've got our own chips, which means compute. Then he went into purpose-built data store and data Lake data, elastic views SageMaker Q and QuickSight. He kind of went down the road of, we have the horsepower, we have the data Lake data, data, data. So he was kind of hinting at innovate on the data and you'll do okay. >>Well, and this is again, we kind of, I'm like a snowflake fan boy, you know, in the way you, you like AWS. But look, if you look at AWS glue elastic views, that to me is like snowflakes data cloud is different, a lot of pushing and moving a date, a lot of copying data. But, but this is a great example of where like, remember last year at reinvent, they said, Hey, we're separating compute from storage. Well, you know, of course, snowflake popularized that. So this is great example of two companies thriving that are both competitors and partners. >>Well, I've got to ask you, you know, you, you and I always say we kind of his stories, we've been around the block on the enterprise for years. Um, where do you Mark the, um, evolution of their partner? Because again, Amazon has been so explosive in their growth. The numbers have been off the charts and they've done it well with and pass. And now you have the pandemic which kind of puts on full display, digital transformation. And then Jassy telegraphing that the digital global it spend is their next kind of conquering ground, um, to take, and they got the edge exploding with 5g. So you have this kind of range and they doing all kinds of stuff with IOT, and they're doing stuff in you on earth and in space. So you have this huge growth and they still don't have their own fully oriented business model. They rely on people to build on top of Amazon. So how do you see that evolving in your opinion? Because they're trying to add their own Amazon only, we've got Redshift that competes with others. How do you see that playing out? >>So I think it's going to be specialized and, and something that, uh, that I've talked about is Amazon, you know, AWS in the old day, old days being last decade, they really weren't that solution focused. It was really, you know, serving the builders with tooling, with you, look at something like what they're doing in the call center and what they're doing at the edge and IOT there. I think they're, so I think their move up the stack is going to be very solution oriented, but not necessarily, you know, horizontal going after CRM or going after, you know, uh, supply chain management or ERP. I don't think that's going to be their play. I think their play is going to be to really focus on hard problems that they can automate through their tooling and bring special advantage. And that's what they'll SAS. And at the same time, they'll obviously allow SAS players. >>It's just reminds me of the early days when you and I first met, uh, VMware. Everybody had to work with VMware because they had a such big ecosystem. Well, the SAS players will run on top. Like Workday does like Salesforce does Infour et cetera. And then I think you and I, and Jerry Chen talked about this years ago, I think they're going to give tools to builders, to disrupt the service now is in the sales forces who are out buying companies like crazy to try to get a, you know, half, half a billion dollar, half a trillion dollar market caps. And that is a really interesting dynamic. And I think right now, they're, they're not even having to walk a fine line. I think the lines are reasonably clear. We're going up to database, we're going to do specialized solutions. We're going to enable SAS. We're going to compete where we compete, come on, partner ecosystem. And >>Yeah, I, I, I think that, you know, the Slack being bought by Salesforce is just going to be one of those. I think it's a web van moment, you know, um, you know, where it's like, okay, Slack is going to go die on Salesforce. Okay. I get that. Um, but it's, it's just, it's just, it's just, it's just old school thinking. And I think if you're an entrepreneur and if you're a developer or a partner, you could really reinvent the business model because if you're, dis-aggregating all these other services like you can compete with Salesforce, Slack has now taken out of the game with Salesforce, but what Amazon is doing with say connect, which they're promoting heavily at this conference. I mean, you hear it, you heard it on Andy Jessie's keynote, Sandy Carter. They've had huge success with AWS connect. It's a call center mindset, but it's not calling just on phones. >>It's contact that is descent, intermediating, the Salesforce model. And I think when you start getting into specialists and specialism in channels, you have customer opportunity to be valuable. And I think call center, these kinds of stories that you can stand up pretty quickly and then integrate into a business model is going to be game changing. And I think that's going to going to a lot of threat on these big incumbents, like Salesforce, like Slack, because let's face it. Bots is just the chat bot is just a call center front end. You can innovate on the audio, the transcriptions there's so much Amazon goodness there, that connect. Isn't just a call center that could level the playing field and every vertical >>Well, and SAS is getting disrupted, you know, to your, to your point. I mean, you think about what happened with, with Oracle and SAP. You had, you know, these new emerging players come up like, like Salesforce, like Workday, like service now, but their pricing model, it was all the same. We lock you in for a one-year two-year three-year term. A lot of times you have to pay up front. Now you look at guys like Datadog. Uh, you, you look at a snowflake, you look at elastic, they're disrupting the Splunks of the world. And that model, I think that SAS model is right for disruption with a consumption pricing, a true cloud pricing model. You combine that with new innovation that developers are going to attack. I mean, you know, people right now, they complain about service now pricing, they complain about Splunk pricing. They, you know, they talk about, Oh, elastic. We can get that for half the price Datadog. And so I'm not predicting that those companies service now Workday, the great companies, but they are going to have to respond much in the same way that Oracle and SAP had to respond to the disruption that they saw. >>Yeah. It's interesting. During the keynote, they'll talk about going out to the mainframes today, too. So you have Amazon going into Oracle and Microsoft, and now the mainframes. So you have Oracle database and SQL server and windows server all going to being old school technologies. And now mainframe very interesting. And I think the, this whole idea of this SAS factory, um, got my attention to Cohesity, which we've been covering Dave on the storage front, uh, Mo with the founder was on stage. I'm a data management as a service they're part of this new SAS factory thing that Amazon has. And what they talk about here is they're trying to turn ISV and VARs into full-on SAS providers. And I think if they get that right with the SAS factory, um, then that's going to be potentially game changing. And I'm gonna look at to see if what the successes are there, because if Amazon can create more SAS applications, then their Tam and the global it market is there is going to, it can be mopped up pretty quickly, but they got to enable it. They got to enable that quickly. Yeah. >>Enabling to me means not just, and I think, you know, when Jesse answered your question, I saw it in the article that you wrote about, you know, you asked them about multi-cloud and it, to me, it's not about running on AWS and being compatible with Azure and being compatible with Google. No, it's about that frankly abstraction layer that he talked about, and that's what Cohesity is trying to do. You see others trying to do it as well? Snowflake for sure. It's about abstracting that complexity away and adding value on top of the cloud. In other words, you're using the cloud for scale being really expert at taking advantage of the native cloud services, which requires is that Jessie was saying different API APIs, different control, plane, different data plane, but taking that complexity away and then adding new value on top that's white space for a lot of players there. And, and, and I'll tell you, it's not trivial. It takes a lot of R and D and it takes really smart people. And that's, what's going to be really interesting to see, shake out is, you know, can the Dell and HPE, can they go fast enough to compete with the, the Cohesity's you've got guys like CLU Mayo coming in that are, that are brand new. Obviously we talked about snowflake a lot and many others. >>I think there's going to be a huge change in expectations, experience, huge opportunity for people to come in with unique solutions. We're going to have specialty programming on the cube all day today. So if you're watching us here on the Amazon channel, you know that we're going to have an all of a sudden demand. There's a little link on our page. On the, on the, um, the Amazon reinvent virtual event platform, click here, the bottom, it's going to be a landing page, check out all the interviews as we roll them out all day. We got a great lineup, Dave, we got Nutanix pure storage, big ID, BMC, Amazon leaders, all coming in to talk today. Uh, chaos search ed Walsh, Rachel Rose, uh, Medicar Kumar, um, Mike Gill, flux, tons of great, great, uh, partners coming in and they're going to share their story and what's working for them and their new strategies. And all throughout the day, you're going to hear specific examples of how people are changing and reinventing their business development, their partnership strategies on the product, and go to market with Amazon. So really interesting learnings. We're going to have great conversations all throughout the day. So check it out. And again, everything's going to be on demand. And when in doubt, go to the cube.net, we have everything there and Silicon angle.com, uh, for all the great coverage. So >>I don't think John is, we're going to have a conversation with him. David McCann touched on this. You talked about the need for modernization and rationalization, Tim Crawford on, on later. And th this is, this is sort of the, the, uh, the call-out that Andy Jassy made in his keynote. He gave the story of that one. CIO is a good friend of his who said, Hey, I love what you're doing, but it's not going to happen on my watch. And, and so, you know, Jessie's sort of poking at that, that, uh, complacency saying, guys, you have to reinvent, you have to go fast, you have to keep moving. And so we're gonna talk a little bit about what, what does that mean to modernize applications, why the CIO is want to rationalize what is the role of AWS and its ecosystem and providing that, that, that level of innovation, and really try to understand what the next five to seven years are gonna look like in that regard. >>Funny, you mentioned, uh, Andy Jesuit that story. When I had my one-on-one conversation with them, uh, he was kind of talking about that anonymous CIO and I, if people don't know Andy, he's a big movie buff, too, right? He loves it goes to Sundance every year. Um, so I said to him, I said, this error of digital transformation, uh, is kind of like that scene in the godfather, Dave, where, um, Michael Corleone goes to Tom Hagen, Tom, you're not a wartime conciliary. And what he meant by that was is that, you know, they were going to war with the other five families. I think now I think this is what chassis pointed out is that, that this is such an interesting, important time in history. And he pointed this out. If you don't have the leadership chops to lean into this, you're going to get swept away. >>And that story about the CIO being complacent. Yeah. He didn't want to shift. And the new guy came in or gal and they, and they, and they lost three years, three years of innovation. And the time loss, you can't get that back. And during this time, I think you have to have the stomach for the digital transformation. You have to have the fortitude to go forward and face the truth. And the truth is you got to learn new stuff. So the old way of doing things, and he pointed that out very aggressively. And I think for the partners, that same thing is true. You got to look in the mirror and say, where are we? What's the opportunity. And you gotta gotta go there. If not, you can wait, be swept away, be driftwood as Pat Gelsinger would say, or lean in and pick up a, pick up a shovel and start digging the new solution. >>You know what the other interesting thing, I mean, every year when you listen to Jassy and his keynotes and you sort of experienced re-invent culture comes through and John you're live in Silicon Valley, you talked to leaders of Silicon Valley, you know, well, what's the secret of success though? Nine times out of 10, they'll talk about culture, maybe 10 times out of 10. And, and, and so that's, that comes through in Jesse's keynotes. But one of the things that was interesting this year, and it's been thematic, you know, Andy, you know, repetition is important, uh, to, to him because he wants to educate people and make sure it sticks. One of the things that's really been he's been focused on is you actually can change your culture. And there's a lot of inertia. People say, well, not on my watch. Well, it doesn't work that way around here. >>And then he'll share stories about how AWS encourages people to write papers. Anybody in the organization say we should do it differently. And, and you know, they have to follow their protocol and work backwards and all of those stuff. But I believe him when he says that they're open to what you have a great example today. He said, look, if somebody says, well, it's 10 feet and somebody else says, well, it's, it's five feet. He said, okay, let's compromise and say it's seven and a half feet. Well, we know it's not seven and a half feet. We don't want to compromise. We either want to be a 10, Oh, we want to be at five, which is the right answer. And they push that. And that that's, he gives examples like that for the AWS culture, the working backwards, the frequently asked questions, documents, and he's always pushing. And that to me is very, very important and fundamental to understanding AWS. >>It's no doubt that Andy Jassy is the best CEO in the business. These days. If you look at him compared to everyone else, he's hands down, more humble as keynote who does three hour keynotes, the way he does with no notes with no, he memorize it all. So he's competitive and he's open. And he's a good leader. I think he's a great CEO. And I think it will be written and then looked back at his story this time in history. The next, I think post COVID Dave is going to be an error. We're going to look back and say the digital transformation was accelerated. Yes, all that good stuff, people process technology. But I think we're gonna look at this time, this year and saying, this was the year that there was before COVID and after COVID and the people who change and modernize will build the winners and not, and the losers will, will be sitting still. So I think it's important. I think that was a great message by him. So great stuff. All right. We gotta leave it there. Dave, the analysis we're going to be back within the power panel. Two sessions from now, stay with us. We've got another great guest coming on next. And then we have a pair of lb talk about the marketplace pricing and how enterprises have CIO is going to be consuming the cloud in their ecosystem. This is the cube. Thanks for watching..

Published Date : Dec 4 2020

SUMMARY :

It's the queue with digital coverage of create an ecosystem, build the ecosystem, nurture the ecosystem and reinvent what it means And partners are critical to help helping people get there. in the ecosystem, the cohesiveness of the world, the EMCs and so on, you had the marketplace you know, normally you had to, to acquire services outside of the marketplace. And one of the ways you can innovate is you can build on ecosystems. And I think one of the things that's interesting about this partner network is, And at the same time we And I think one of the things that Doug pointed out was with interoperability and integration And then of course it's big theme is, is this year, at the same time, if you look at a company We're going to do stuff maybe between our own own services like they did with the, you know, the glue between databases, That's a pain in the butt to deal with licensing And I think you're right about this differentiation because if I'm a partner and I could build on And I think whoever does that will win and the IBM and the EMC resellers, you know, they get big boats and big houses, And I think this idea of competing on value versus just being kind of a commodity play is you know, in the way you, you like AWS. And now you have the pandemic which kind I don't think that's going to be their play. And I think right now, they're, they're not even having to walk a fine line. I think it's a web van moment, you know, um, you know, where it's like, And I think call center, these kinds of stories that you can stand And that model, I think that SAS model is right for disruption with And I think if they get that right with I saw it in the article that you wrote about, you know, you asked them about multi-cloud and it, I think there's going to be a huge change in expectations, experience, huge opportunity for people to come in with And, and so, you know, Jessie's sort of poking at that, that, If you don't have the leadership chops to lean into this, you're going to get swept away. And the truth is you got to learn new stuff. One of the things that's really been he's been focused on is you And that that's, he gives examples like that for the AWS culture, the working backwards, And I think it will be written and then looked back at his story this time in history.

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Aarthi Raju & Rima Olinger, AWS | AWS re:Invent 2020 Partner Network Day


 

(bright music) >> Announcer: From around the globe, it's theCUBE, with digital coverage of AWS re:Invent 2020. Special coverage sponsored by AWS Global Partner Network. >> Okay, welcome back everyone to theCUBE Virtual Experience here for re:Invent coverage 2020 virtual. Normally we're in person doing interviews face to face, but we're remote this year because of the pandemic. We're here for the APN partner experience, kickoff coverage with two great guests, Rima Olinger, of global lead for VMware cloud on AWS. And Aarthi Raju, Senior Manager Solutions Architecture for Amazon Web Services. Thanks for coming on, appreciate it. >> Good to be with you John, thank you. >> So I got, want to get it out there this partner network experience, it's really about the ecosystem. And VMware has been one of the biggest success stories. They've been around for a long time, and not one of the earliest ecosystem partners, but a big success. 2016, when that announcement happened, a lot of people were like, whoa, we VMware is giving into Amazon. And Amazon was like, no, that's not how it works. So turns out everyone was been proven wrong, it's been hugely successful beneficial to both. What's the momentum, share an update this year on the AWS VMware momentum. >> So John, as you know, we're into our third anniversary, and the relationship cannot be any stronger. We see customers are leaning into the service very heavily. We see great adoption across multiple industries. As some data points for you, if we look at October of this year to October prior year, we're seeing the number of active nodes, or the number of consuming host and active VMS, nearly doubled year over year. we also continue to see greater partner interest in the solution, we have over 300 ISVs that have validated the services on VMC. And we see over 600 plus partners that continue to take the competencies and build practices around it. So the momentum is very strong, for years still today. >> One of the comments I made when the naysayers were like kind of pooh-poohing the deal, I was like, no, no, the cloud growth is going to be a factor at that time, then, the trendy thing was software's eating the world, was a big trend there. If you look at the growth of cloud scale, and software innovation, and the operating side of it, 'cause VMware runs IT, they let operators running IT. There's no conflict because Amazon's growing and now the operator roles growing and changing. So you have two dynamics going on. I think this is a really nuanced point for the VMware, AWS relationship around, how they both fit together. Because it's a win win better together scenario, and it is on AWS, which is a distinction. Can you guys share your reaction to kind of that dynamic of operating software at scale, and how this translates for customers? >> Absolutely, we see a lot of benefits that this service is bringing to the customers. Because what it's doing is providing them with this consistent infrastructure and operations across hybrid cloud environments. And in this way, they have the choice of where to place their applications on-prem or in the cloud, specifically. And this is one of the reasons why AWS is a VMware's preferred cloud provider for all vSphere workloads. We see the customers gravitate towards it and be receptive to it specifically because they say I accelerate my path towards migrating and modernizing my application. It provides me with consistent as I mentioned, operations and infrastructure. And it also helps them with factoring, and helps us scale their business and very fast, very seamless fashion. Aarthi what is your perspective, maybe additional things. >> Yeah. >> Yeah, from a technical innovation perspective, the momentum, John has been very strong, especially, listening to what customers have been asking us the past couple of years. 2020 has been a big year for us in terms of launching some giant innovations. A couple of things to call out is, we launched the VMware Transit Connect. This was announced during VMworld this year and customers have been telling us, hey, we are migrating workloads from on premises to the cloud, we need a simplified way of connecting all these resources on-prem resources, resources on VMware cloud on AWS, and their AWS native resources as well. So, the VMware Transit Connect, uses the AWS transit gateway that we launched at re:Invent two years back to provide that simplified connectivity model for our customers. The next big thing this year was, we introduced a new instance type i3en.metal, So customers have been telling us they want denser nodes for especially storage heavy workload. So we launched this i3en, that comes with approximately, like 45 terabytes of storage per node. So that's a lot of storage for individual nodes. So customers have been taking advantage of these dense nodes as well. There was other areas that we kind of focused on from a lower entry point for our customers. When we initially started the service, John, you know that we had, the minimum entry point as four nodes, we've scaled that down to three, and now we've come to two nodes, giving the same production SLA for customers. The other big launch this year was the acquisition of Datrium by VMware and how we introduce the VMware cloud disaster recovery. Datrium uses the eight native AWS services like S3 and EC2, providing customers this low cost TR options. We're talking about the APN here and for partners, we launched the VMware cloud Director Service, which delivers multi-tenancy to our managed service providers, so that they can cater to small, to medium sized enterprises. >> What are some of the other use cases that are the key in these migrations, because this becomes a big benefit we're hearing, certainly, during the partner day, here at re:Invent, is, migration, cloud SaaSification, getting to a SaaS, but not losing the business model. Either was on premises or born in the cloud, this done new operating models, the key thing, what are some of the key use cases for partners? >> The most widely adopted use case that John, which you rightfully touched on, is really the cloud migration. We see around 41% of customers use the service just for cloud migrations. Now, this could be an application migration, like SAP, SQL server or Oracle Applications, or it could be a complete data center evacuation. And we see that with some customers who have a cloud mandate, or they have refresh cycles that are coming up, or maybe they're in a colo, and they're not happy with their SLA. I could use the example of William Hill, is one of the customers largest betting and gaming companies that are in the UK. And what's the use case was, a combination of a data center extension as well as a capacity expansion specifically. And what William Hill was able to do is, move 800 on-premise servers, and they decommission them in the first 12 months. And they also migrated 3000 VM. So that is cloud migrations is a big use case. The second big use case, as I mentioned earlier, is the data center extension that includes also VDI, the combination of both is around 42% of the use cases, with around 26%, I would say for data center extension and 16% for VDI. Why, customers want to expand their footprint, they want to go to a new region, and they want to meet on demand, cyclical capacity needs, or sometimes temporary needs for some events or some seasonal spikes. So we see that as a second big use case. A third one equally important, tend to be disaster recovery. Now, this is either to augment an existing DR. Replace a DR that is already in place, or start a new DR, and that constitutes around 17% of the use cases that we see. Because customers want to reduce their DR, avert some cost by moving to the cloud. And one example that comes to mind is Pennsylvania Lumbers Men's Mutual Insurance, it was a DR use Case. They worked with an external storage partner of ours faction in order to put that in place. So overall a great use cases across the board. And I know a big one is application modernization, Aarthi, I know you work with your teams on that, if there's any feedback from you on that. >> Yeah, the next generation applications or application modernization comes a lot. We talk to like AWS customers who are migrating from on-premises to the cloud using VMware cloud on AWS. And three or four years back as we were building the service and architecting, one thing was very evident, like we wanted to make sure that as we were building the service, we wanted to ensure that customers can take advantage of the native AWS services. We've got 175 plus services and new services launching at re:Invent, So we wanted to make sure that there is this, seamless mechanism and seamless path for customers to modernize using native AWS services. So what we've done as part of like onboarding for customers and as customers built on VMware cloud on AWS, is provide them both the network path and data path. So they can as your into the same availability zone or region, they're like, hey, I can use S3 for backups. I can use EFS, for file shares, etcetera. So we're seeing a wide range of next generation application use cases that customers are building on. >> Why would I get at the reasons why customers are continuing to adopt VMware cloud on AWS? Can you guys share an update, I'll show you the obvious reasons, the beginning was nice strategy for VMware, it's proven to be clear. But where's the innovation coming from? What's the key drivers for the adoption of VMware cloud on AWS? >> So one of the key patterns that we are seeing is, customers who used to be risk averse, customers will be invested a lot in VMware. And at the point, they did not want to move their workloads or applications to the cloud because of the risk involved, or sometimes they didn't want to refactor, or they were worried about the investment in tools, resources, they tend to gravitate towards this solution. The fact that you could provide your customers with this consistent infrastructure and operations across on premise, as well as on the cloud environment. The fact that you do not need to do an application refactoring. You could optimize your workload placement, based on your business needs, you could move your workloads bidirectionally, you could either leave it on-prem, or move it to the cloud, and vice versa. We've also noticed that there is a lower TCO associated with the use of the service. We know from a study that VMware commissioned Forrester in 2019, for that study, that 59%, there is a recurring savings in terms of infrastructure, and operational savings that is related to that. Customers tell us that, this consistency in infrastructure is translating it, into zero refactoring. This consistency in operations, is leading them to use their existing skill sets. And with the ability to relocate the workload skill into the environment that best suits them, that is providing customers with maximum flexibility. So I would say it is delivering on the promise of accelerating the migration and the modernization of our customers applications so that they can continue to respond to their business needs and continue to be competitive in the marketplace. >> Aarthi I want you to weigh in and get reaction to that. Because again, I've talked publicly and also privately with Ragu, for instance, at VMware, when this was all going down. It's a joint integration, so there's a lot of things going on under the hood that are important, what are the most important things that people should pay attention to around this partnership? Could you share your opinion? >> Yeah, sure, John. So one of the most common questions that we get from customers is, hey, this is giant integration, we can take use of make use of native AWS services, but what are some of the use cases that we should be targeting, right? As we talk to customers, some of the common use cases to think about is, it also depends on the audience. Remember, admin scoring example, who might not be familiar with the AWS side of services, they can start with something simple like backing up. So S3, which is our simple storage service, we see that use case way more often with our VMware cloud on AWS customers. This also ties with that Datrium integration that I talked about with the VCD or the VMware cloud disaster recovery, providing that low cost TR option. We are also starting to see customers offload database management, for example, with Amazon RDS, and taking advantage of the manage database service. As we talk to more customers, some of the use cases that comes up are like, hey, how do I build this data lake architecture? I've migrated to the cloud, I want to make use of the data that I have in the cloud now, how do I build my data lake architecture or perform analytics or build this operation resiliency across both these environments, their VMware cloud on AWS, as well as their native AWS environments? So we've got that seamless connectivity that they can take advantage of with VMware Transit Connect, we've got the cross account ENI model that we built, that they can take advantage of. And he talks about this one, and talks about the security is always job zero for us. And we're also seeing customers that take advantage of the AWS services like the web application firewall or shield, and integrating it with the VMware cloud on AWS environment. And that provides a seamless access right? You now have all these security services that AWS provides, that allows you to build a secure environment on VMware cloud on AWS. So providing customers the choice has always been a priority, right? We're talking about like infrastructure level services. As we move up the stack, and as customers are going through this modernization journey, like VMware provides containerization option using VMware Tanzu, that came out at VMworld. And then they also have the native options, we provide a EKS, which is our Kubernetes as a managed service. And then we also have other services that enables customers to take that jump into that modernization journey. One customer we've been working very recently with is PennyMac. They migrated their VDI infrastructure into VMware cloud on AWS. And that's allowed them to scale their environment for the remote workers. But what they are doing as part of their modernization journey, is now we're helping them build this completely serverless architecture, using Lambda on the AWS cloud. >> Yeah, that's really where they see that, the value is high level services, the old expression prima, they use the hockey from Wayne Gretzky skate to where the puck is going to be, or, get to where the ball will be in the field. This is kind of what's happening, and I'm kind of smiling, when Aarthi was talking because, I've been saying it's been, going to, IT operations, and IT serviceman's is going to change radically so years ago. But you're really talking about here is the operating side of IT coming together with cloud. VMware, I think is a leading indicator of, you still got to operate IT, you still got to operate stuff. Software needs to be operated apps need to be operated. So this new operating model is being shown here with cloud, this is the theme with and without IT. With automation, this is the big trend from re:Invent this year. Obviously AI machine learning, you still got to operate the stuff. It's IT, depends on, we got lammed in automation doesn't go away, the game is still the same, isn't it what's happening here? >> Absolutely, so what we're saying is, once there's that you're absolutely right about the fact that they needed to, worry about the operations, once they migrate their workloads, they're taking their data, they're saying, how do I make sure that I put in place operational excellence, and this is where, AWS comes in, and we provide them with the tools needed to do that. And then step number two, say, what can I do with this data? How do I translate it into a business benefit? And this is where the AI ML tools come in place, and so forth. And then the third step, which is all right, what can I do to modernize these applications further. So you're spot on, John, in saying that this is like a transformation, it is no longer a discussion about, migration anymore, it is more of a discussion about modernizing what you have in place. And this is, again, where this brilliancy between the collaboration, between VMware and AWS, is bringing to the table, sets of tools and framework for customers, whether it's security framework or networking framework, to make the pieces fit together. So I'm very excited about this partnership. And we continue to innovate, as you heard in prior discussions with our executives on behalf of our customers, we spoke about the RDS Amazon, relational database service on vSphere. We spoke about how to post on VMware cloud on AWS, to bring the cloud to the customers data center for specific needs that they have in spite. And we're not stopping here. We are continuing not to make more joint engineering and more announcements, hopefully in the future to come. >> That's great insight. And a lot of people who were commenting, three, four years ago, when this is all going down, they're on the wrong side of history, that the data is undeniable, refutable, it's a success. Aarthi give us the final word, modern applications, modern infrastructure, what does that mean, these days? What's the bottom line when you talk to people out there? When you're at a party or friends or on zoom, or a Jime, in conference? What do you tell people when they say, what's a modern application infrastructure look like? >> Yes, the word modern application, the good or bad thing is it's going to, what I said yesterday could be different from what I'm saying today. But in general, I think modern application is where we enable our customers to focus more on their business priorities using our services, versus worrying about the infrastructure or worrying about like, hey, should I be worrying about capacity? Should I be worrying about my operational needs or monitoring? I think we want to abstract all that. We want to take that heavy lifting off of customers and help them focus on their business. >> Horizontally scalable and leveraging software in the application, can't go wrong with that formula in the cloud. Thanks for coming on, and thanks for the awesome conversation. Thanks for coming on. >> Thank you John. >> Thank you >> Okay, it's theCUBE Virtual for re:Invent Experience 2020, this is virtual, not in person this year. I'm John Furrier, your host from the theCUBE, thanks for watching. (bright music)

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Barbara Kessler & Ryan Broadwell, AWS | AWS re:Invent 2020 Partner Network Day


 

>> Announcer: From around the globe, it's the CUBE with digital coverage of AWS re:Invent 2020 special coverage sponsored by AWS Global Partner Network. >> Welcome back to theCUBE's virtual coverage of AWS re:invent 2020, it's virtual this year, we're usually in person this year we have to do remote interviews because of the pandemic, but it's been a great run, a lot of great content happening here in these next three weeks of re:Invent. We've got two great guests here as part of our coverage of the APN Partner Experience. I'm your host, John Furrier. Barbara Kessler, Global APN Programs Leader, and Ryan Broadwell, Global Director of ISVs for AWS. Thanks for coming on the CUBE, Thanks for joining me. >> Hey, thanks for having us, it's great to be here. >> You know we heard of-- >> Yeah thanks for having us John. >> Thanks for coming on. Sorry we're not in person, but tons of content. I mean, there's a lot of the VODs, the main stages, but the news hitting this morning around Doug's comments from strong focus of ISVs is just a continuation. We heard that last year, but this year more focus investments there, new announcements take us through what we just heard and what it means. >> Yeah John, I'll jump in first and then let Barbara add some additional color and commentary, but I think it is a continuation for us as we look at continuing to build a momentum with our ISVs they're mission critical for us, and we hear that loud and clear from our customers. So as you think about building off what Doug was talking about, I think it's first important for us to start with, we look to help our partners build and build well-designed solutions on AWS, supporting their innovation and transformation and working together to deliver scalable, reliable, secure solutions for our customers. To facilitate this, we offer programs such as AWS SaaS Factory, that provide enablement to our ISVs to build new products, migrate single tenent environments or optimize existing SaaS Solutions on AWS. And we do this through mechanisms like Webinars, Bootcamps, Workshops and even one-on-one engagements. You know, as you talked about, we just heard from Doug announce AWS SaaS Boost, which is a ready to use open source implementation of SaaS tooling and best practices to accelerate ISV SaaS Path. Through SaaS Factory which we've worked on with many ISVs in the last few years and you're well aware of, we have lots of learnings and we've helped a lot of partners make that journey towards SaaS. Partners like BMC, CloudZero, Nasdaq, Cohesity, or F5 transform their delivery and business models to SaaS. We've had a lot of demand for this type of engagement. And we knew it was important that we come up with a scalable way to help partners accelerate their transformation. SaaS Boost provides prescriptive experience to transform applications through an intuitive tool with many core services needed to develop and operate on the AWS Cloud. In addition to that, we look to use the well-architected framework, which is proven to set the architectural best practices for designing in operating systems in the Cloud, to help ISVs build their solutions on AWS. We just launched two additional lenses in well-architected tool, to enable ISVs to conduct these reviews from within the AWS console, one SaaS environment, and one aligned with foundational technical reviews, which helps partners prepare for the technical validation in AWS Partner Programs. >> You know, the SaaS Boost, I love that I was joking on Twitter, it sounds like an energy drink. Give me some of that SaaS Boost, don't drink too many of them you get immune to two to strong out, but this is what people want Barbara. This is about the Partner Network. You guys are providing more stuff, more successful programs and capabilities. This is what the demand is for. Help me get there faster path to SaaS. Can you explain what this means for partners? What's in it for them, can you share your thoughts? >> Yeah, absolutely. And you know, Ryan talked about some of the things that we do to help partners build their ISVs and software or SaaS products. But in addition to that, we provide a number of programs and resources to help partners also grow their business through marketing and sales focused programs. That's an area that we are focused on investing deeply with our partner community. For example, we offer APN Marketing Central through which partners can find and launch free customizable marketing campaigns, or even find a marketing agency to work with that has experienced messaging AWS, it also offers APN marketing activity. We recognize that not all partners, especially if they're in their startup stages, have those investments and skill sets yet around marketing. So Marketing Academy offers self service content to teach partners who don't have that capability in house today, to how to drive awareness campaigns and build demand for their offerings. We also offer a broad set of funding benefits to help partners starting from the build stage that Ryan talks about through Sandbox Credits to support their development, all the way through marketing with Market Development Funds as they're selling with what we call our partner Opportunity Acceleration Program, which is how we fund POC to support our partners and winning new customers. We also heard Doug announce in the keynote that we are launching the ISV Accelerate Program. This is our new co-selling program for ISVs that offer compensation incentives for AWS account managers, access to co-sale specialists and reduced marketplace listing fees to help our partners continue to grow their business with us. >> You know, successful selling is amazing. You want to make money. I mean, come on, you bring it a lot to the table. Co-selling I think that's a huge point. Nice call out there. Ryan, can you give some examples of partners that have been successful with these resources? >> Hey John, thank you. Yeah, it'd be great to kind of walk through with one good example and a little bit of detail. And what we've seen with Sisense is a great example of a partner that leveraged these resources and the work that they've done with Luma Health. So Luma Health serves millions of patients, provides a Cloud-hosted patient engagement platform that connects patients and providers. You know when word about COVID started, spreading Luma helped solve a big increase in questions and concerns from patients and the providers. Luma Health saw an opportunity to create new products, to help patients and providers during the pandemic, to decide what to build and how to build it, the company wanted to analyze sentimental signal and data real-time. Using Sisense, Amazon Redshift and Amazon Web Services, Data Migration Services, Luma Health built a platform that delivered analytics and insights it needed, democratizing access to the data for all users. As a result, Luma Health uncovered insights such as facts that SMS was the preferred method of communication and that many patients had similar questions. Just three weeks after their hypothesis, Luma Health released new products based on its insights, a turn-key EHR enabled healthcare solution, zero contact check-in and COVID-19 Broadcast Messaging System. >> So a lot of good successes. The question that I would ask you guys, this is the probably what's on everyone's mind is I'm a partner, I'm growing, obviously I'm in the partner network because I'm being successful. I don't have a lot of time. I need to figure out all the stuff that you have. You have so much going on that's good for me. I don't know what to do. Can you help me figure out what resources and programs to leverage? I could imagine this is a question that I would have, I want it too, I want to make money co-sell, I want to get into this program. What's the best path? I mean, what do I do? Can you share how you help your partners get on the right road, have the right resources, What are the right programs? 'Cause it makes it more consumable. This is probably a big challenge, can you share your thoughts? >> Yeah, happy to explore that. So we certainly find a lot of opportunity to innovate with our partners and customers and a result we do offer a broad range of programs, resources, material to meet the diverse needs of those partners and customers. One focus of these programs and enablement models that we offer partners, is to help our partners build their products and build their business with us. And the other focus is to create program structures that help customers find the right partner and the right solution at the right time. But we recognize it's a lot (chuckles) and we want to make sure that our partners are easily able to find what's most relevant to them. And to deliver this more effectively for ISV partners specifically, Doug just announced the launch of ISV Partner Path. As with everything we do at AWS, this new program structure works backwards from our customers and our partners to deliver the needs of both of those audiences. When a customer identifies a need for a solution, they search for that solution based on their business needs and the outcomes that they're looking to deliver rather than searching based on a partner profile. So ISV Partner Path pivots the focus that we have today on partner-level tier badging to instead focus on solution-level validation badging that helps us better align to what our customers are looking for and how they look for software products. The new model responds to that partner and customer feedback that we've heard, it removes APN tier requirements for ISVs and introduces the ability to engage across all of the products, services, and solutions that a partner offers and it pivots the partner badge attainment. So today our partners attain badging based on a tier and moving forward, they'll attain that badging to go to market with solutions that are validated and have gone through a technical assessment to either integrate effectively or run effectively on AWS. So if you were requirements to access APN programs from differentiation to funding and co-selling, partners can engage more quickly in a more meaningful way and in a more clear path to develop their solution offering and go to market with AWS. >> Ryan anything you want to add on in terms of structural support in terms of account management and does everyone get in on a wrap? Is there certain levels of attention? When does that come into play? >> Yeah, I think Barbara has made a great point in that we have a lot of great programmatic resources, but there's also no substitution for engagement with a person. And we have Partner Development Resources available to engage with our partners and help them develop their individualized plans that help them understand how they maximize the opportunity with their customer set and expand their customer sets. This starts as soon as a partner registers with the AWS Partner Network, they're contacted by a Partner Development team member within the first business day. This is a commitment we find incredibly important to the partner. And even when we have five or more new partners registering every single day. We look to go beyond that and it's not just about onboarding to your point John, our partner team works backwards from the customer and the partner to help develop what is that joint plan? How do we focus on what strategic to the partner and what becomes strategic to our customers? With that plan our team works to activate that broadly across the team in support of achieving our joint goals. And then naturally all partnerships, we want join accountability, we want mechanisms to measure success. >> You know I talked to a lot of channel partners over the years in my career, and the Cloud it really highlights the speed and the agility feature, but it all comes down to the same thing. I want to get my solution in front of the customer, I want to make money, I want to make it easy to use, make it easy to consume. I want to leverage the Cloud. This is kind of the process, this is how it always happens. This is what they want and you guys are bringing a lot to the table and that's important. And I think co-selling having the kind of support, making it consumable is easy and super great. So I have to ask you with that, what's your advice for people who are jumping in? Because you're seeing more on boarding of ISVs than ever before. And we've been commenting on theCUBE for multiple years. We've been seeing the uptick in software SaaS ISVs. And remember Amazon is not in the SaaS business a hundred percent. And government just collapsed the platform as a service in the IS categories that highlights the fact that your entire ISV landscape is wide open and growing. So there's new ISV is coming in. (chuckles) What advice would you give them to get started, experience and -- >> Yeah, I can take that. >> Yeah. >> Yeah, I can take that one thank you. And I actually want to build on something Ryan said, we actually have more than 50 new partners joining the AWS Partner Network every single day. And so having the right structure for those partners to easily navigate and the right resources for them is something that's very top of mind for us. I think I can distill down about two primary pieces of advice from my perspective for a new partner who's trying to figure out how to work with us and get involved. First and foremost, build a relationship with your Partner Manager, help them know and understand your business, the customers that you focus on, the solutions you provide. The Partner Manager is your advocate and could be your mentor in working with AWS. Make sure they know what you're good at. Partners are able to build the best traction with our shared customers and our AWS sales team when it's very clear what they're good at and how their solutions solve specific customer problems. And specialization through programs such as competency, which validate solutions based on industry in this case or workload is really key to helping communicate that specific value. And second, I would say avail yourself of the resources available to you. We offer a number of self-serve resources, such as the new ISV Navigate Track that is launching in conjunction with ISV Partner Path that provides individuals the sort of step by step guidance to move through that engagement with us, they connect them to all the resources that they need. Marketing Central which we discussed earlier to drive marketing campaigns that can be very self-served and driven by the Partner Central, which offers a wealth of content, white papers, et cetera. That's our portal through which partners engage. And you can also access things like training and certification discounts to build your Cloud skills to support your business. But I think both of those are really important things to keep in mind for partners who are just kind of getting started with us as well as partners who've been working with us for a while now. >> Ryan, what do you want to add to that because again, there's more ISVs is coming. And again, Amazon has been very disruptive in it's enablement of partners. Not everyone fits into a nice clean bucket. I mean what looks like a category might be old and being disrupted into to a new category being developed. All these new categories and new solutions. It's hard to put people into buckets. So you have a tough job, how do you give advice to your partners? >> It is tough, and the rate of transformation continues. And the rate of innovation continues to quicken. My advice is lean in with us. We continue to invest our efforts in developing this vibrant community of partners. So lean in, we'll continue to iterate around and optimize our joint plans and activities. And we'd look to be able to continue to drive success for our customers and our partners. >> Well, you guys do a great job. I want to say I've watched the APN grow and change and evolve. Market demand is there and you got the Factory, you got the Boost, you got the Lenses, you got the Partner Network, the people. It's people equation with software so congratulations. Thanks for coming on theCUBE. >> Thank you so much, appreciate the time. >> Thank you. >> Okay, great event here, re:Invent 2020 Virtual. This is theCUBE Virtual. I'm John Furrier your host, wall-to-wall coverage with theCUBE, thanks for watching. (gentle music)

Published Date : Dec 3 2020

SUMMARY :

it's the CUBE with digital because of the pandemic, Hey, thanks for having but the news hitting this morning around and business models to SaaS. This is about the Partner Network. But in addition to that, it a lot to the table. and how to build it, and programs to leverage? and introduces the ability to engage and the partner to help develop So I have to ask you with that, of the resources available to you. into to a new category being developed. We continue to invest our efforts and you got the Factory, wall-to-wall coverage with theCUBE,

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Rachel Rose, AWS | AWS re:Invent 2020 Partner Network Day


 

>> Voiceover: From around the globe, it's theCUBE, with digital coverage of AWS re:Invent 2020. Special coverage sponsored by AWS Global Partner Network. >> Hello and welcome to theCUBE virtual and our coverage at AWS re:Invent 2020, with special coverage of the APN Partner Experience. I'm your host Rebecca Knight. Today we are joined by Rachel Rose. She is the head of global AWS programs. Thank you so much for coming on the show, Rachel >> Thanks, Rebecca. So excited to be here. >> Well, we're delighted to have you so we just heard Sandy's keynote address, and we know that AWS has announced a number of new partner programs, including AWS competencies and service validations. Why don't you start by telling our viewers a little bit more about these? >> Sure. It couldn't be more of an exciting time for our partner community. We've made a number of key global announcements today. What you just heard from Sandy. So that includes the launch of two new AWS competency programs. We have the travel and hospitality competency, as well as the public safety and disaster response competency. Additionally, we announced changes to our top performing service delivery program, the Amazon RDS service delivery. >> So tell us exactly what is an AWS competency? What is it? What does it bring to partners and customers? >> Yes, of course. The competency program is designed to highlight and promote our top partners, based on their proven technical and customer success in key specialized areas. We focus on industries, workloads, as well as key use cases. It benefits our customers by providing them with a short list of highly vetted and trusted partners to work with based on whatever their needs may be. So for example, if you're a customer looking for a HIPAA compliant partner out of Japan, the competency program can help you. It's all about saving time for our customers. No more searching for partners for hours on end, we do all that work for you. And one additional note I'll make on competencies is that, Rebecca, this isn't a new program for us at AWS. We've been designing and iterating on these programs for years. Adding new designations, new use cases, as well as evolving our existing programs, all based on customer feedback. We're thrilled to announce these new programs today and hope you'll check out the travel and hospitality, as well as the public safety and disaster response competency. >> So we're going to dig into those a little bit later, but tell our viewers a little bit more about the two competencies that were launched today. >> Yes, Rebecca, and as I mentioned, we've launched two new competencies. We have first, the travel and hospitality competency, which launched today with 27 of our top global ISVs and consulting partners. These partners are experts at helping our customers accelerate their modernization and innovation journeys to building a resilient business for the long run. Everything from the behind the scenes, operational efficiencies, as well as guest facing customer experiences. And then the public safety and disaster response competency, which highlights our top ISV partners that build products on AWS to help our customers prepare, respond and recover from these natural and man-made disasters. We launched today with 16 top global ISVs today. >> So I want to ask you a little bit about why now. Put this into context for our viewers. We know that the world is gripped by the devastating COVID-19 pandemic. Why launch these two competencies now? >> Great question. For travel and hospitality, there's really very few industries that face a technology environment as complex and mission critical, especially given the state of the world that we're in right now with the pandemic. It's an ongoing challenge for us to hire and retain that domain expertise in-house, leading a growing demand for experienced on demand resources. Our partner community has responded so quickly here, working with our joint customers to charter a smart digital way forward. It's why the majority of our Fortune 500 companies, and over 90% of our Fortune 100 already utilize AWS Partner Solutions and Services. For public safety and disaster response, it's a direct response to the economic law caused by these natural and man-made disasters. 2020 was an unprecedented year for so many reasons, but especially in terms of disaster and public safety event. And at AWS, we're committed to helping our first responders, our public safety agencies, and our disaster response organizations by mitigating the impact affected by these communities. Through this competency, we can differentiate our top most highly vetted partners giving our customers an easy way to find businesses that offer trusted and specialized services, tailored to meet their mission critical needs. >> Well, it certainly sounds like something the world needs now, Rachel. You've also mentioned updates to one of your service validation programs. Can you tell our viewers a little bit more about that? >> Yes. Based on customer feedback, we've made significant updates to the Amazon RDS service delivery program. This program is designed to highlight our top partners that implement and migrate customers to Amazon RDS. Based on the increased demand we've seen for purpose-built databases, we've made changes to the Amazon RDS delivery program by adding in validation that's actually based on that individual engine type, like Amazon Aurora MySQL or Amazon RDS for Oracle. This allows our customers to identify an Amazon RDS partner with demonstrated success delivering Amazon RDS solutions for specific database engine. >> What were some of the partners that were announced today? >> Our partner capability ranges across the board, and we feel really honored to work with such interesting partners that are delivering on behalf of our customers every single day. You know, one example, OneBlood, which is the third largest blood bank, engaged our public safety and disaster response competency launch partner, Solodev to help evolve the digital customer experience for their donors. By leveraging AWS auto-scaling technologies, OneBlood was able to rapidly provision additional servers to meet the high demand in the face of a massive national emergency. As a result, their website never went down and willing donors were able to connect with the right information just in time. Another really interesting partner story is thanks to Elenium Automation. They're a travel and hospitality competency launch partner, they're based out of Australia, and they helped Etihad Airways become the first airline to trial contactless technology, which helps monitor the temperature, heart rate and respiratory rate of any person using any airport and touch points. I mean, how cool is that? >> It's very cool. So if there are partners who are watching this who are interested in learning more, what should they do? Where should they go? >> Yeah, there's so many great resources. So I'll start with our customers. Our customers that are looking for these highly vetted, trusted partners can go to our AWS Partner Solutions Finder, filter by expertise, and you can find the right partner that you need at any time. For our partners that want to learn more about how to engage with these programs, they can visit our APN webpage or our competency webpage. >> So finally, I want you to close this out here and look into your crystal ball and think about the next 12 to 24 months. What would you say to your partners? You are the head of partner experience. Can you talk a little bit about a sneak peek for what partners can experience in the next year and the year after? >> We've been collecting mountains of customer feedback, and it's really what's critical in order for us to build out what that roadmap looks like for us in 2021. So some of the top requests that we continue to see from our customers are revolved around energy. So I think you can expect to see an energy competent (mumbles) in 2021, as well as adding a mainframe category to our migration competency. We're also going to continue to evolve our service validation program. So you've heard me talk a little bit about RDS earlier. We're going to continue to evolve that program as well by adding business applications as a new category. So I think that's just a tiny little sneak peek onto what the team's working on, but we're definitely focused on collecting customer feedback in order to ensure we have the right roadmap ahead of us. >> Exciting times ahead. Thank you so much, Rachel Rose, the head of global AWS Partner Programs. Thanks so much for coming on the show. >> Thank you, Rebecca. Appreciate the time. >> And thank you for tuning in to theCUBE virtuals coverage of AWS re:Invent 2020. I'm Rebecca Knight, stay tuned. (soft music)

Published Date : Dec 3 2020

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Nimrod Vax, BigID | AWS re:Invent 2020 Partner Network Day


 

>> Announcer: From around the globe, it's theCUBE. With digital coverage of AWS re:Invent 2020. Special coverage sponsored by AWS global partner network. >> Okay, welcome back everyone to theCUBE virtual coverage of re:Invent 2020 virtual. Normally we're in person, this year because of the pandemic we're doing remote interviews and we've got a great coverage here of the APN, Amazon Partner Network experience. I'm your host John Furrier, we are theCUBE virtual. Got a great guest from Tel Aviv remotely calling in and videoing, Nimrod Vax, who is the chief product officer and co-founder of BigID. This is the beautiful thing about remote, you're in Tel Aviv, I'm in Palo Alto, great to see you. We're not in person but thanks for coming on. >> Thank you. Great to see you as well. >> So you guys have had a lot of success at BigID, I've noticed a lot of awards, startup to watch, company to watch, kind of a good market opportunity data, data at scale, identification, as the web evolves beyond web presence identification, authentication is super important. You guys are called BigID. What's the purpose of the company? Why do you exist? What's the value proposition? >> So first of all, best startup to work at based on Glassdoor worldwide, so that's a big achievement too. So look, four years ago we started BigID when we realized that there is a gap in the market between the new demands from organizations in terms of how to protect their personal and sensitive information that they collect about their customers, their employees. The regulations were becoming more strict but the tools that were out there, to the large extent still are there, were not providing to those requirements and organizations have to deal with some of those challenges in manual processes, right? For example, the right to be forgotten. Organizations need to be able to find and delete a person's data if they want to be deleted. That's based on GDPR and later on even CCPA. And organizations have no way of doing it because the tools that were available could not tell them whose data it is that they found. The tools were very siloed. They were looking at either unstructured data and file shares or windows and so forth, or they were looking at databases, there was nothing for Big Data, there was nothing for cloud business applications. And so we identified that there is a gap here and we addressed it by building BigID basically to address those challenges. >> That's great, great stuff. And I remember four years ago when I was banging on the table and saying, you know regulation can stunt innovation because you had the confluence of massive platform shifts combined with the business pressure from society. That's not stopping and it's continuing today. You seeing it globally, whether it's fake news in journalism, to privacy concerns where modern applications, this is not going away. You guys have a great market opportunity. What is the product? What is smallID? What do you guys got right now? How do customers maintain the success as the ground continues to shift under them as platforms become more prevalent, more tools, more platforms, more everything? >> So, I'll start with BigID. What is BigID? So BigID really helps organizations better manage and protect the data that they own. And it does that by connecting to everything you have around structured databases and unstructured file shares, big data, cloud storage, business applications and then providing very deep insight into that data. Cataloging all the data, so you know what data you have where and classifying it so you know what type of data you have. Plus you're analyzing the data to find similar and duplicate data and then correlating them to an identity. Very strong, very broad solution fit for IT organization. We have some of the largest organizations out there, the biggest retailers, the biggest financial services organizations, manufacturing and et cetera. What we are seeing is that there are, with the adoption of cloud and business success obviously of AWS, that there are a lot of organizations that are not as big, that don't have an IT organization, that have a very well functioning DevOps organization but still have a very big footprint in Amazon and in other kind of cloud services. And they want to get visibility and they want to do it quickly. And the SmallID is really built for that. SmallID is a lightweight version of BigID that is cloud-native built for your AWS environment. And what it means is that you can quickly install it using CloudFormation templates straight from the AWS marketplace. Quickly stand up an environment that can scan, discover your assets in your account automatically and give you immediate visibility into that, your S3 bucket, into your DynamoDB environments, into your EMR clusters, into your Athena databases and immediately building a full catalog of all the data, so you know what files you have where, you know where what tables, what technical metadata, operational metadata, business metadata and also classified data information. So you know where you have sensitive information and you can immediately address that and apply controls to that information. >> So this is data discovery. So the use case is, I'm an Amazon partner, I mean we use theCUBE virtuals on Amazon, but let's just say hypothetically, we're growing like crazy. Got S3 buckets over here secure, encrypted and the rest, all that stuff. Things are happening, we're growing like a weed. Do we just deploy smallIDs and how it works? Is that use cases, SmallID is for AWS and BigID for everything else or? >> You can start small with SmallID, you get the visibility you need, you can leverage the automation of AWS so that you automatically discover those data sources, connect to them and get visibility. And you could grow into BigID using the same deployment inside AWS. You don't have to switch migrate and you use the same container cluster that is running inside your account and automatically scale it up and then connect to other systems or benefit from the more advanced capabilities the BigID can offer such as correlation, by connecting to maybe your Salesforce, CRM system and getting the ability to correlate to your customer data and understand also whose data it is that you're storing. Connecting to your on-premise mainframe, with the same deployment connecting to your Google Drive or office 365. But the point is that with the smallID you can really start quickly, small with a very small team and get that visibility very quickly. >> Nimrod, I want to ask you a question. What is the definition of cloud native data discovery? What does that mean to you? >> So cloud native means that it leverages all the benefits of the cloud. Like it gets all of the automation and visibility that you get in a cloud environment versus any traditional on-prem environment. So one thing is that BigID is installed directly from your marketplace. So you could browse, find its solution on the AWS marketplace and purchase it. It gets deployed using CloudFormation templates very easily and very quickly. It runs on a elastic container service so that once it runs you can automatically scale it up and down to increase the scan and the scale capabilities of the solution. It connects automatically behind the scenes into the security hub of AWS. So you get those alerts, the policy alerts fed into your security hub. It has integration also directly into the native logging capabilities of AWS. So your existing Datadog or whatever you're using for monitoring can plug into it automatically. That's what we mean by cloud native. >> And if you're cloud native you got to be positioned to take advantage of the data and machine learning in particular. Can you expand on the role of machine learning in your solution? Customers are leaning in heavily this year, you're seeing more uptake on machine learning which is basically AI, AI is machine learning, but it's all tied together. ML is big on all the deployments. Can you share your thoughts? >> Yeah, absolutely. So data discovery is a very tough problem and it has been around for 20 years. And the traditional methods of classifying the data or understanding what type of data you have has been, you're looking at the pattern of the data. Typically regular expressions or types of kind of pattern-matching techniques that look at the data. But sometimes in order to know what is personal or what is sensitive it's not enough to look at the pattern of the data. How do you distinguish between a date of birth and any other date. Date of birth is much more sensitive. How do you find country of residency or how do you identify even a first name from the last name? So for that, you need more advanced, more sophisticated capabilities that go beyond just pattern matching. And BigID has a variety of those techniques, we call that discovery-in-depth. What it means is that very similar to security-in-depth where you can not rely on a single security control to protect your environment, you can not rely on a single discovery method to truly classify the data. So yes, we have regular expression, that's the table state basic capability of data classification but if you want to find data that is more contextual like a first name, last name, even a phone number and distinguish between a phone number and just a sequence of numbers, you need more contextual NLP based discovery, name entity recognition. We're using (indistinct) to extract and find data contextually. We also apply deep learning, CNN capable, it's called CNN, which is basically deep learning in order to identify and classify document types. Which is basically being able to distinguish between a resume and a application form. Finding financial records, finding medical records. So RA are advanced NLP classifiers can find that type of data. The more advanced capabilities that go beyond the smallID into BigID also include cluster analysis which is an unsupervised machine learning method of finding duplicate and similar data correlation and other techniques that are more contextual and need to use machine learning for that. >> Yeah, and unsupervised that's a lot harder than supervised. You need to have that ability to get that what you can't see. You got to get the blind spots identified and that's really the key observational data you need. This brings up the kind of operational you heard cluster, I hear governance security you mentioned earlier GDPR, this is an operational impact. Can you talk about how it impacts on specifically on the privacy protection and governance side because certainly I get the clustering side of it, operationally just great. Everyone needs to get that. But now on the business model side, this is where people are spending a lot of time scared and worried actually. What the hell to do? >> One of the things that we realized very early on when we started with BigID is that everybody needs a discovery. You need discovery and we actually started with privacy. You need discovery in route to map your data and apply the privacy controls. You need discovery for security, like we said, right? Find and identify sensitive data and apply controls. And you also need discovery for data enablement. You want to discover the data, you want to enable it, to govern it, to make it accessible to the other parts of your business. So discovery is really a foundation and starting point and that you get there with smallID. How do you operationalize that? So BigID has the concept of an application framework. Think about it like an Apple store for data discovery where you can run applications inside your kind of discovery iPhone in order to run specific (indistinct) use cases. So, how do you operationalize privacy use cases? We have applications for privacy use cases like subject access requests and data rights fulfillment, right? Under the CCPA, you have the right to request your data, what data is being stored about you. BigID can help you find all that data in the catalog that after we scan and find that information we can find any individual data. We have an application also in the privacy space for consent governance right under CCP. And you have the right to opt out. If you opt out, your data cannot be sold, cannot be used. How do you enforce that? How do you make sure that if someone opted out, that person's data is not being pumped into Glue, into some other system for analytics, into Redshift or Snowflake? BigID can identify a specific person's data and make sure that it's not being used for analytics and alert if there is a violation. So that's just an example of how you operationalize this knowledge for privacy. And we have more examples also for data enablement and data management. >> There's so much headroom opportunity to build out new functionality, make it programmable. I really appreciate what you guys are doing, totally needed in the industry. I could just see endless opportunities to make this operationally scalable, more programmable, once you kind of get the foundation out there. So congratulations, Nimrod and the whole team. The question I want to ask you, we're here at re:Invent's virtual, three weeks we're here covering Cube action, check out theCUBE experience zone, the partner experience. What is the difference between BigID and say Amazon's Macy? Let's think about that. So how do you compare and contrast, in Amazon they say we love partnering, but we promote our ecosystem. You guys sure have a similar thing. What's the difference? >> There's a big difference. Yes, there is some overlap because both a smallID and Macy can classify data in S3 buckets. And Macy does a pretty good job at it, right? I'm not arguing about it. But smallID is not only about scanning for sensitive data in S3. It also scans anything else you have in your AWS environment, like DynamoDB, like EMR, like Athena. We're also adding Redshift soon, Glue and other rare data sources as well. And it's not only about identifying and alerting on sensitive data, it's about building full catalog (indistinct) It's about giving you almost like a full registry of your data in AWS, where you can look up any type of data and see where it's found across structured, unstructured big data repositories that you're handling inside your AWS environment. So it's broader than just for security. Apart from the fact that they're used for privacy, I would say the biggest value of it is by building that catalog and making it accessible for data enablement, enabling your data across the board for other use cases, for analytics in Redshift, for Glue, for data integrations, for various other purposes. We have also integration into Kinesis to be able to scan and let you know which topics, use what type of data. So it's really a very, very robust full-blown catalog of the data that across the board that is dynamic. And also like you mentioned, accessible to APIs. Very much like the AWS tradition. >> Yeah, great stuff. I got to ask you a question while you're here. You're the co-founder and again congratulations on your success. Also the chief product officer of BigID, what's your advice to your colleagues and potentially new friends out there that are watching here? And let's take it from the entrepreneurial perspective. I have an application and I start growing and maybe I have funding, maybe I take a more pragmatic approach versus raising billions of dollars. But as you grow the pressure for AppSec reviews, having all the table stakes features, how do you advise developers or entrepreneurs or even business people, small medium-sized enterprises to prepare? Is there a way, is there a playbook to say, rather than looking back saying, oh, I didn't do with all the things I got to go back and retrofit, get BigID. Is there a playbook that you see that will help companies so they don't get killed with AppSec reviews and privacy compliance reviews? Could be a waste of time. What's your thoughts on all this? >> Well, I think that very early on when we started BigID, and that was our perspective is that we knew that we are a security and privacy company. So we had to take that very seriously upfront and be prepared. Security cannot be an afterthought. It's something that needs to be built in. And from day one we have taken all of the steps that were needed in order to make sure that what we're building is robust and secure. And that includes, obviously applying all of the code and CI/CD tools that are available for testing your code, whether it's (indistinct), these type of tools. Applying and providing, penetration testing and working with best in line kind of pen testing companies and white hat hackers that would look at your code. These are kind of the things that, that's what you get funding for, right? >> Yeah. >> And you need to take advantage of that and use them. And then as soon as we got bigger, we also invested in a very, kind of a very strong CSO that comes from the industry that has a lot of expertise and a lot of credibility. We also have kind of CSO group. So, each step of funding we've used extensively also to make RM kind of security poster a lot more robust and invisible. >> Final question for you. When should someone buy BigID? When should they engage? Is it something that people can just download immediately and integrate? Do you have to have, is the go-to-market kind of a new target the VP level or is it the... How does someone know when to buy you and download it and use the software? Take us through the use case of how customers engage with. >> Yeah, so customers directly have those requirements when they start hitting and having to comply with regulations around privacy and security. So very early on, especially organizations that deal with consumer information, get to a point where they need to be accountable for the data that they store about their customers and they want to be able to know their data and provide the privacy controls they need to their consumers. For our BigID product this typically is a kind of a medium size and up company, and with an IT organization. For smallID, this is a good fit for companies that are much smaller, that operate mostly out of their, their IT is basically their DevOps teams. And once they have more than 10, 20 data sources in AWS, that's where they start losing count of the data that they have and they need to get more visibility and be able to control what data is being stored there. Because very quickly you start losing count of data information, even for an organization like BigID, which isn't a bigger organization, right? We have 200 employees. We are at the point where it's hard to keep track and keep control of all the data that is being stored in all of the different data sources, right? In AWS, in Google Drive, in some of our other sources, right? And that's the point where you need to start thinking about having that visibility. >> Yeah, like all growth plan, dream big, start small and get big. And I think that's a nice pathway. So small gets you going and you lead right into the BigID. Great stuff. Final, final question for you while I gatchu here. Why the awards? Someone's like, hey, BigID is this cool company, love the founder, love the team, love the value proposition, makes a lot of sense. Why all the awards? >> Look, I think one of the things that was compelling about BigID from the beginning is that we did things differently. Our whole approach for personal data discovery is unique. And instead of looking at the data, we started by looking at the identities, the people and finally looking at their data, learning how their data looks like and then searching for that information. So that was a very different approach to the traditional approach of data discovery. And we continue to innovate and to look at those problems from a different perspective so we can offer our customers an alternative to what was done in the past. It's not saying that we don't do the basic stuffs. The Reg X is the connectivity that that is needed. But we always took a slightly different approach to diversify, to offer something slightly different and more comprehensive. And I think that was the thing that really attracted us from the beginning with the RSA Innovation Sandbox award that we won in 2018, the Gartner Cool Vendor award that we received. And later on also the other awards. And I think that's the unique aspect of BigID. >> You know you solve big problems than certainly as needed. We saw this early on and again I don't think that the problem is going to go away anytime soon, platforms are emerging, more tools than ever before that converge into platforms and as the logic changes at the top all of that's moving onto the underground. So, congratulations, great insight. >> Thank you very much. >> Thank you. Thank you for coming on theCUBE. Appreciate it Nimrod. Okay, I'm John Furrier. We are theCUBE virtual here for the partner experience APN virtual. Thanks for watching. (gentle music)

Published Date : Dec 3 2020

SUMMARY :

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