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Randy Rowland & Holland Barry, Cyxtera | Dell Technologies World 2022


 

>>Welcome back to the cubes coverage of Dell tech world 2022. My name is Dave Volante and I'm here in our cube studios in Massachusetts getting ready for the first in person DT w since 2019, you know, Charles Phillips, the CEO of Infor and former Oracle ex once set on the cube friends, don't let friends build data centers anymore. It's just not the best use of capital for most companies, unless you happen to be in the data center business like Sexter organizations wanna make hybrid connections to the cloud. They need a partner that knows how to build and manage world class data centers that are both efficient and resilient. And in this segment, we're gonna talk about the importance of hybrid strategies for organizations, how they're approaching hybrid and why a partner strategy is important to support the next decade of digital transformation initiatives. And with me are Randy Roland. Who's the COO of six Tara and Holland Barry, who is the field CTO for the company. Gentlemen, welcome to the cube. Thanks for coming on. >>Thank you. >>Good to meet her. Thanks for having us. >>Hey, Randy, as a relatively new player, unlike a lot of data center operators, Cera, you're not shackled by decades of technical debt. Tell us more about the company. >>Yeah. So as you, uh, already discussed Ceras a data center company, and we're one of the few that can provide colocation globally. And so that allows our customers to scale, uh, across the globe, as our business scales, we operate in 28 markets. We have over 60 data centers and we continue to add more dots to the map based on customer demand. And the primary way we differentiate is that we've built a true global data center platform. And what do I mean by that is that we have a combination of 2300 customers, uh, enterprises, technology, service providers, government agencies, we're a leader in interconnection. Uh, we have a commitment to carry neutrality and to provide low latency access to all the different cloud platforms. And we've made major investments in developing our own technology in house. And this will come out. As we talk about hybrid cloud is to make our data centers easier to consume. Uh, we live in a cloud first world, and so we've got to be able to be responsive and be able to deliver capacity on demand and to allow our customer members to dynamically connect to each other so they can start to consume these valuable services. And so that's really what we're doing at Cera. >>You know, Randy, just a follow up is because when the cloud first came out, everybody said, oh, companies like, like yours, Dana data center operations are toast. And the exact opposite happened. It was like this rising tide lifted all boats. The, the business is, is booming. It's, uh, it's actually quite room, isn't it? >>Yeah, actually it's a good point. We actually lean into, uh, cloud consumption. I think, uh, if you remember, the cloud operates in four walls. And so when a company, um, actually starts to deploy and leverage more, they need a place to land their digital infrastructure hub, where they can make connections to all the different cloud solutions they're gonna consume. And they're using their own internal resources at the same time. And so the more that we adopt cloud, um, and lean into cloud, the more likely our customer gonna choose us. And back to your opening comment about, uh, the, the quote from the Oracle executive in, in my career, I've been in the data center business for a long time and it, it's definitely a generational thing. We have newer generation of it leaders when they think about their internal data center, their actual internal data center is ours. They're thinking about their own four walls sitting on their own property like they did historically. And so, uh, they view internal data centers as the contracts they have, uh, with six companies like six. >>Excellent. All right, Holland, let's bring you into the conversation. What are you seeing with, with hybrid cloud strategies? You, why are companies choosing hybrid? Give us some color there. >>Yeah, I think, you know, we, as a company sit in an interesting confluence of some workload movements, if you will. Um, so I think there's been, in some cases, an overcorrection in the public cloud, people thought that a cloud first strategy meant that you have to throw everything up in a public cloud. Uh, especially over the last couple years when we had, you know, the surprise of a large remote workforce. And as you mentioned at the top of the call, Dave, we also have folks with the shrinking appetite to own and operate their data centers, right? So the hybrid approach is a, um, a selective methodology to really look at the applications, uh, look at the strengths of each one of those venues, where you can run your applications and workloads, and really choosing the one that uses the strengths. And there's several, uh, drivers behind that. Uh, some of them are cost. Some of them are performance. Some of them might have to do a security or data sovereignty. Um, so you can really match those requirements and those business outcomes that you're looking to achieve, uh, and align them with that platform. That's that's best suited to serve it. >>So you mentioned a few of 'em, but I wanna sort of stay on that for a minute. Is it, is it, you know, egress cost, everybody talks about that, you know, latency proximity to the cloud. I mean, I think there's a lot of times, I think the ideal situation is you put your high performance, you know, transaction low latency stuff in one of your data centers. And, you know, a lot of the data is, is in the cloud that you might need access to. But is there other innovation, you know, talk a little bit more about the drivers that you're seeing with customers? >>Absolutely. We, I think, um, as it relates to data gravity and the potential relation to egress charges, that is a huge, uh, consideration, cuz there's a cost and a performance component to that. If you decide you want to take that data and move somewhere else, if it's in the public cloud, you're gonna pay some, uh, pretty large egres fees, but there's certainly other drivers, um, performance being another big one. Uh, if I've got a, a data lake or, or a big data analytics platform or maybe an AI platform that needs to live close to the data. Um, and especially if those workloads that are associated with crunching, the data are kind of high steady state, maybe even mission critical workloads that is certainly a workload profile. That's better suited to run within our four walls. You can have those CPU or GPU comput nodes sitting right next to those large data sets, operating with each other at land speed. Um, so in terms of the drivers behind, uh, making a, a venue change, if you will, I think cost is one of the biggest ones that we see and, and maybe performance and security following close after. >>So, so how are customers approaching hybrid? Can you paint a picture of kinda what that connection looks like and how, how they, you know, land on their strategies? >>Yeah, absolutely. So they're doing, uh, what I like to call a workload appropriateness, uh, exercise. And as they think about recalibrating where those workloads live, exactly what I said before, they're looking at the strengths of the platform and, uh, lining up those application profiles to live in, in the appropriate place. We have a unique advantage, uh, because of our interconnection profile and our adjacency to public cloud platforms, where if people want to have application tiers that may be sent on both sides of the fence, if you will, uh, we have super, super low latency connections. You can connect, you know, layer two, uh, maybe out to AWS, um, and, you know, have your VPC on one side, have, uh, you know, dedicated single tenant environments on our side and have those applications interact with each other. And then in a super low latency fashion, >>Hey, lemme just ask a follow up question on that. Because I remember the Y2K days, there was a, a lot of activity, a lot of spending and then CIOs wanted to look at their portfolio and, and rationalize that portfolio. When you talk about workload appropriateness, are you seeing a similar application rationalization exercise going on or is it just a Hey can spending, >>Uh, absolutely. We're seeing rationalization and I think what's happening is folks are getting a little more savvy about forecasting, the growth of their application, uh, the growth of the data associated with it, what the cost may be associated with needing to move them around to different venues. Um, and so we're, we're definitely seeing people look at those numbers and make decisions about workload placement based on that analytics and, and kind of knowledge of what it means down the road and also where the data might need to live locally too. We're seeing people, uh, being a little more cognizant geographically around data where it lives and how that relates to where the computer associated with that data is. >>Yeah. Hey Randy, can you tell us a little bit more from a business perspective about the Dell partnership? How did that come about, you know, who does, what, what are the swim lanes overlaps? Maybe you can help us understand that. >>Yeah, so we're very excited about, uh, our Dell partnership, as you can imagine, with as many customers and many data centers, as we've got deployed, we have Dell, uh, located it in a large percentage of our customer environments. And so it's just natural that we work together to figure out how we can continue to meet, uh, our customer's needs. And so the core idea that I'm excited about around Dell is that Dell has an excellent technology platform in all fronts, they've got great compute and storage and all types of software solutions. And what we want to do is help them make their platform more on demand. And so what do I mean by that? If you think about the historical, uh, time, it takes to deploy a traditional colo environment from the time you spec the cage, do you ship the equipment, you install the network, you rack and stack the equipment, unload the cloud stack. >>It takes weeks to months to deploy. And so what we're doing is working very closely with Dell to look at our existing customers and new prospects that are interested in their platform and how can we pre-provision that capacity in, in the data center make it so it's already plugged into the data center already is powered up. It's connected to the network and a customer can purchase it on demand. And so the idea behind this is how can we give our customers all the benefits of Kolo, which is what, uh, Holland was talking about a minute ago, but deliver that platform at the speed of cloud. And that's really the essence of the partnership we have with Dell. Uh, we think it could be explosive. Uh, we think there's a lot of opportunity, not only, uh, for us, but also for Dell as they continue to retain their customers and their customers go through tech refresh cycles, if they can have on demand technology that they're already familiar with, they can get the benefits that you get from co-location at the speed of cloud. And that that's what our, the, the basis of our, our relationship. >>Yeah. Thank you. So Holland, I mean, Randy was saying one of the pillars of Dell tech world this year is the whole as a service thrust. And, you know, essentially what it is, my, my viewpoint is Dell's building out its own cloud. That's, you know, it's, it's its aspiration I think, is to connect on-prem to, through hybrid, to public clouds across clouds, out to the edge extract that all that complexity and you guys would be a key part of that from a, from a CTO's perspective, that's a different mindset. I mean, it changes the way we manage, think about procure, you know, spend, uh, um, and, and maybe that even the technical configurations of, of how we deliver and consume it, you give us some thoughts on that. >>Absolutely. Look, I think what we're doing is we're laying the foundation for a truly hybrid experience. Um, Randy mentioned, uh, us going through great lengths with our technology partners like Dell and make the data center consumable in an automated fashion. And so as we increasingly move into technologies like containers and using coordinators managers like Kubernetes, we really now have the ability to make a true hybrid experience. And if you think about the experience of deploying, you know, in a data center, whether it's your own or a co like ours, that was, you know, a 60 to 90 day conversation to, to get that infrastructure spun up. And so now if you can consume public cloud resources, just like we've been used to doing where you can swipe a card and get access to infrastructure in a matter of minutes or hours have the same experience with us, we've kind of closed that last mile of infrastructure delivery. And the other neat thing about this is, uh, if you have a cloud first mandate, if some of those workloads are running a ter data center, uh, we check all those same boxes, right? Uh, we, we have infrastructure that sits off X. We have a global platform. Uh, we have, you know, highly automated environment. So you can really now start extracting yourself a little bit from the infrastructure and start focusing on the important stuff, which the applications that sit on top. >>So from a security standpoint, you have a similar, you know, the cloud guys talk about the shared responsibility model. Is that a similar model that, that you guys have? Can you describe that? >>Yeah, it's, it's, it's very analogous to this shared responsibility model and, and public cloud. We give a little bit more control to our customers, like things like, you know, dictate maintenance windows. Um, we give a little bit more control in terms of access to the infrastructure. Uh, it's one of the reasons that organizations like running infrastructure with us is because we can hand off control to these certain things that the lower levels of the infrastructure stack versus that higher level of abstraction that happens with public cloud. >>And what, what kind of skills are you after, uh, these days? Is it people that can squeeze, you know, more power and, you know, more efficient cooling, uh, is it infrastructure management? You mentioned Kubernetes before. What, what matters to a company like yours from a skill standpoint? >>Yeah. And to terms of our staff, it is at the lower, uh, levels of the stack, if you will. So maybe going, you know, up to, uh, layer two or three, if we think about the OSI model. So certainly power engineering, cooling engineering, the stuff that physically runs our, our data center, that's our meat and potatoes. That's important to us, but as you consider our digital platform, um, certainly the networking, uh, know how knowledge of the entire stack, knowing how things are architected, understanding how cloud works, how understanding how cloud connectivity works. These are all super, super important skill sets. So we span the spectrum a bit. Um, but it's less on the upper ends of it, you know, kind of going up to layer seven, >>Although I'd imagine that data center automation is obviously a big part of your, your IP, right. Is that something that you have guys bring to the table? Yes. >>Yeah, it's actually one of our key innovations is around how we've architected our software platform, how we do our automation, uh, how we run our network. Uh, we we've, uh, built a, a super, super innovative SDN fabric that powers all of our Metro regions that enables the delivery, the infrastructure that hangs off of it. Um, so yeah, a huge percentage of our I P is around that software innovation and, uh, networking automation. >>Great. Randy, I wonder if you could close it out for us. Uh, I'd love your thoughts on where you'd like to see the Dell partnership go and any other, you know, information you'd like to leave the audience with. >>Yeah. I think you've asked a couple questions about the perspective from a CTO and the way that we want to build our solutions is if you are a CTO or if you're a cloud architect, what we are trying to build is a set of Legos to allow you to assemble your ultimate hybrid it solution to use a combination of traditional colocation, where you have equipment that you own, that you manage on demand, bare metal from great partnerships, like where we have with Dell, that can augment what you have in colo have access to a rich ecosystem of technology providers that sit in the same data center markets so that you can start to, to actually augment your it architecture with a lot of our, um, uh, solution providers that sit within our, our, our markets access to cloud OnRamp. So you get low latency access to public cloud to start to leverage some of the technologies they have, and also have the ability to switch, right? If you start with one cloud cloud provider, and at some point you find something more cost efficient, or a little bit more architecturally, uh, built that we can, uh, uh, facilitate that switch. And then also to have connectivity to all the different network carriers that we have. And so, and, and also to do it globally, right? And so our mission is to give the CTO and the cloud architect, the ultimate Legos, uh, to build their custom solution, it's highly, um, cost effective and meets all the technology requirements. >>Yeah. Hedging that risk and having exit strategies, I think is huge. Every, every customer needs to think about that, uh, before they, they dive into the cloud. Okay, guys, we gotta leave it there. Thanks so much for coming in the cube. Great discussion. >>Thank you. Thanks for having us. >>And thank you for watching our ongoing coverage of Dell technologies, world 2022, the in-person live version where we insert great deep dive interviews like this one that focus on key customer topics. Keep it right there. You're watching the cube.

Published Date : May 3 2022

SUMMARY :

It's just not the best use of capital for most companies, unless you happen to be in the data center business Good to meet her. Hey, Randy, as a relatively new player, unlike a lot of data center operators, Cera, And so that's really what we're doing at Cera. And the exact opposite happened. I think, uh, if you remember, the cloud operates in four walls. What are you seeing with, with hybrid cloud strategies? Uh, especially over the last couple years when we had, you know, the surprise of a large remote workforce. And, you know, a lot of the data is, is in the cloud that you might need access Um, so in terms of the drivers behind, uh, making a, you know, have your VPC on one side, have, uh, you know, dedicated single tenant environments on our When you talk about workload appropriateness, are you seeing a similar little more savvy about forecasting, the growth of their application, uh, How did that come about, you know, who does, what, what are the swim lanes overlaps? uh, time, it takes to deploy a traditional colo environment from the time you spec the And so the idea behind this is how can we give our customers all the out to the edge extract that all that complexity and you guys would be a key part of that from a, And so now if you can consume public cloud resources, just like we've been used to doing where you So from a security standpoint, you have a similar, you know, the cloud guys talk about the shared responsibility model. We give a little bit more control to our customers, like things like, you know, dictate maintenance windows. Is it people that can squeeze, you know, more power and, you know, more efficient cooling, but it's less on the upper ends of it, you know, kind of going up to layer seven, Is that something that you have guys bring to the table? uh, how we run our network. go and any other, you know, information you'd like to leave the audience with. the way that we want to build our solutions is if you are a CTO or if you're a cloud architect, the cube. Thanks for having us. And thank you for watching our ongoing coverage of Dell technologies, world 2022,

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Barry Eggers, Lightspeed Venture Partners and Randy Pond, Pensando Systems | Welcome to the New Edge


 

from New York City it's the cube covering welcome to the new edge brought to you by pensando systems hey welcome back here ready Jeff Rick here with the cube we are in downtown Manhattan at the top of goldman sachs it was a beautiful day now the clouds coming in but that's appropriate because we're talking about cloud we're talking about edge and the launch of a brand new company is pensando and their event it's called welcome to the new edge and we're happy to have since we're goldman the guys who have the money we're barry Eggers a founding partner of Lightspeed ventures and randy pond the CFO a pensando gentlemen welcome thank you thank you so Barry let's start with you you think you were involved at this early on why did you get involved what what kind of sparked your interest we got involved in this round and the reason we got involved were mainly because we've worked with this team before at Cisco we know they're fantastic they're probably the most prolific team and the enterprise and they're going after a big opportunity so we were pleased when the company said hey you guys want to work with us on this as a financial investor and we did some diligence and dug in and found you know everything to our liking and jump right in didn't anybody tell them this startup is a young man's game they mixed up the twenty-something I think yeah they sort of turned the startup on its head if you will no pun intended that's going right yeah yeah and Randy you've joined him a CFO you've known them for a while I mean what is it about this group of people that execute kind of forward-looking transformation transformational technologies time and time again that's not a very common trait it's a it's a great question so you know the key for these guys have been well they've been together since the 80s so Mario look and primitive this is the 80s I work with them at their previous startup before Christian two ladies and they're the combination of their skills are phenomenal together so you know one of them has some of the vision of where they want to go the second guy is a substantive sort of engineer takes it from concept first drawing and then the Prem takes over the execution perspective and then drives this thing and they've really been incredible together and then we added Sony at crescendo as a as a product marketing person and she's really stepped up and become integral part on the team so they work together so well it just makes a huge difference yeah it's it's it's amazing that that a that they keep doing it and B that they want to keep doing it right because they've got a few bucks in the bank and they don't really need to do it but still to take on a big challenge and then to keep it under wraps for two and a half years that's pretty pretty amazing so curious Barry from your point of view venture investing you guys kind of see the future you get pitched by smart people all day when you looked at John Chambers kind of conversation of these ten-year kind of big cycles you know what did you think of that how do you guys kind of slice and dice your opportunities and looking at these big Nick's yeah going back going back to the team a little bit they've been pretty good at identifying a lot of these cycles they brought us land switching a long time ago with crescendo they sort of redefined the data center several times and so there's another opportunity what's driving this opportunity really is the fact that explosion of applications in the network and of course east-west traffic in the network so networks were more designed north-south and they're slowly becoming more east-west but because the applications are closer to the edge and networks today mostly provide services in the core the idea for pensando is well why don't we bring the service deliver the services closer to the applications improve performance better security and better monitoring yeah and then just the just the hyper acceleration of you know the amount of data the amount of applications and then this age-old it's we're going to use the data to the computer do you move the compute to the data now the answer is yes all the above so you got some money to work with we do you got a round that he could be around you guys are closing the C round so I think 180 people approximately I think somebody told me close enough so as you put some of this capital to work what are some of your priorities going forward so we will continue to hire both in the engineering side but more importantly now we're hiring in sales and service we've been waiting for the product quite frankly so we've just got our first few sales guys hired we've got a pretty aggressive ramp especially with the HP relationship to put people out into the field we've hired a couple guys in New York will continue to hire at the sales team we're ramping the supply chain and we've got a relative complicated supply chain model but that has to react now that we're going to market all that might be pretty used to do that we're changing facilities we need to grow we're sort of cramped in a one-story building open up one floor of a building right now so the money is going to be used sort of critically to really scale the business down they can go to market okay but a pretty impressive list of both partners and customers on launch day you don't see Goldman HPE Equinix I think it was quite a slide some of that is the uniqueness of the way we went to market and did the original due diligence on the product and bringing customers in early and then converting them to investors you end up with a customer investment model so they stayed with us Goldman's been through all three rounds we've been about HP and last model we had NetApp has been um two rounds now so we've we've continued to develop as a business with this small core group of customers and investors that we could try to expand every time we move to the next round and as Barry said earlier this is the first time we had a traditional financial investor in our rounds the rest of them have all been customers they've been friends and family for the most part did you join the board too right I did yeah so what are you what are you excited about what what do you see is I mean just clearly your side you invested but is there something just extra special here you know react chambers put in a 10-year 10-year cycle yeah we've talked about it I mean I'm excited to work with the team right there best-in-class working closely with John again is a lot of fun a chance to not exhaust yeah yeah you know a chance to read redefine the data center and be part of the next way even as a VC you love waves and build my Connick company right and I think we have a real opportunity in front of us it it takes a lot of money to do this and do it right and I think we have the team that proven they can execute on this kind of opportunities from I'm excited to see what the next five years hold for this company good well it was funny John teased him a little bit about you know all the M&A stuff that he was famous for at Cisco he's like I don't do that anymore now I'm an investor I want IPOs all the way what's all 18 thinks it is 18 companies in his portfolio their routes they're going to IPO all the way yeah that's that's a good point actually this team has been prolific and they've delivered products that have generated fifty billion dollars and any walk into any data center in the world you're gonna see a product this team has built however this team has not taken a company public so that's really the opportunity I think that's what excites them Randy's here it's why Jon's here that's why I'm here we want to build a company that can be an independent company be a lasting leader in a new category yeah so last word Randy for you for people that aren't familiar with the team that aren't familiar with with with what they've done what would you tell them about why you came to this opportunity and why you're excited about it well this there is no higher quality engineering team in the world didn't these people so it's to get re-engaged with them again with an entirely new concept that's catching a transition and the market was just too good an opportunity to pass I mean I had retired for 15 months and I came out of retirement to join this team much to the chagrin of my wife but I just couldn't pass up the opportunity high caliber talent it's um every day is is interesting I have to say well thanks for for sharing the story with us and and congratulations on a great day and in a terrific event thank you thank you very much all right he's berry he's Randy I'm Jeff you're watching the cube from the top of goldman sachs in Manhattan thanks for watching we'll see you next time

Published Date : Oct 18 2019

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Holland Barry, Cyxtera | AWS re:Invent 2018


 

>> Live from Las Vegas, it's theCUBE. Covering AWS re:Invent 2018. Brought to you by Amazon Web Services, Intel, and their ecosystem partners. >> Hello Rod, we are here live in Las Vegas where Amazon Web Services' AWS re:Invent 2018. It's our sixth year covering re:Invent. We've been there from the beginning, as a customer using EC2 when it first launched in 2006, one of my first start-ups. What a scene it is here. Everyone in the industry is here full on, it's a Super Bowl of technology, Amazon is leading in the cloud game, and we're breaking it down for you in theCUBE. Our next guest is Holland Barry, Senior Vice President in Cybersecurity for Cyxtera, a hot company. Welcome to theCube, thanks for joining me. >> Thanks for having me. >> So, it's great to have a senior people, start-ups, technical people on theCube. Kind of extracting, kind of squint through the volume of data that's being announced here at the show. Huge set of announcements already out the door. More coming. I'm expecting to hear a big connectivity announcement at 11:30 involving satellite and remote coverage for IoT devices, VM containers, micro VMs, all this massive amount of tech. Putting it into reality is critical. This is what customers want to do, they want to lower their costs, they want more performance, lower cost, more capability. Ushering in a true programing model for DevOps. How do you guys fit here? What's your story? Why are you here? What's the value proposition? >> So we're really focused, especially at this show around the DevOps community, and enabling agility for those folks. Ten years ago, the word DevOps and the term DevOps came to life, and there was this tug-o-war going on between the development teams and the operations team. Where development team wanting to move fast, and have all the agility. And the operations team wanted to have stability, and then all these things. They came together in a matrimony, and 10 years later we're highly automated, everything looks great from a DevOpps perspective, but what we're seeing now is security, being a bit of a speed bump. They're having a hard time catching up with that. That's our focus on the show is unleashing the DevOps folks >> and letting security move at the speed of DevOps. >> Lets drill down on security. Obvious cyber security is a global issue. It's also a national security issue in the United States, but other countries too. It's a global policy thing. There's tech involved, right? Cyber warfare all those, we hear about the news. But for a basic enterprise, the perimeter's no longer there with cloud. You got to think differently around how you're going to secure things. Amazon is now seeing security, not a blocker. Used to be no cloud implementation, it's not secure at all. Now you're hearing people saying, it's actually pretty secure, but there's more things going on keep raising the bar on capabilities that are needed. Could you share your expert opinion on, state of security of the cloud. What are the key areas? Where are they kind of leveled out? What's the baseline now? How acceptable is that? And what are the gaps, what are people working on? >> I think we're seeing a lot more security components, move into that infrastructure as code conversations. Amazon is fantastic about launching stacks, via cloud formation template, or maybe using TerraForm And now we're seeing the need for security components to move into that as an extension, of that infrastructure type deployment. That's another are of deep focus for us. >> Is there a tech trend that's a tail win for this? Is there anything helping? Or is there more headwins then tailwins? What's the big focus? >> I think one of the big trends we're seeing, and we're getting a lot of analyst conformations on this trend too is, the whole thing around software to find perimeters. So a new approach to describing access, for the users, kind of getting away from the VPN model, where you have a central concentration entry point. And then having the traverse complicated, to maintain back haul lines right? We're seeing software define perimeter, allow users and DevOps professionals access multiple environments simultaneously, without the need of these more archaic architectures if you will. >> Now the way it works braided to VP is absolutely great. Very secure malware transmission to the inpoint. >> Absolutely, I mean you think about the old style of connectivity, and you've got a user, that has nearly unfettered access wants that VPN connection isn't created. They have way more access, they have way more ability to spread malware laterally, with a VPN connection. Software to find perimeter, greatly reduces that attack surface, by giving those users only access to those items, within the perpend infrastructure, that they're vetted to have access to, and nothing more. >> So hold on, I got to ask you a question around cloud architects, the hottest area that we're seeing from an educational, learning, progressionary, knowledge seeking area, what is a cloud architect? And what are the things that make up, how would you describe and ideal cloud architecture? So I'm enterprise, I realize I've got to straighten my data center down, I'm using the cloud, lot of great things about the cloud, lot of great things about having something around perimeters of low latency. Now we've got IOT Edge, I'm going to want to power that with power, and then have connectivity now, that's over the top. How do I architect this? 'Cause data is going to live there, human computes can move around from Amazon, that's the direction that they're going. How do I lay it all out? What's your view on Cloud architect these days, and how they should be thinking? >> Well the Cloud architect role I think has evolved a lot, So start off with right? It's no longer just being an infrastructure person, you've got to be sort of an expert on security, some of an expert on networking, and a lot of storage all these other components. I think it's different, the organization, I think there's a series of best practices. I think AWS does a fantastic job of delivering templatized best practices to folks who are looking to adopt a cloud architecture. I think that's a great guide post to go by. Is the recommendations. >> How about staffing? What are you seeing in the makeup of the kind of, you know, I don't want to sound....Ninja or pirate, or whatever metaphor you want to use. You see kind of a new bread of, DevOps engineering, >> Absolutely. >> Mixed with app developer emerging. >> Yeah I think you got it, I think that matrimony that happened between the develop and the operations team has continued to evolve, and we're seeing this new kind of combined specialty. Where you've got great programming chopped, You're a python or JavaScript ninja, and you also know a lot more about the infrastructure than traditionally, your development role would of necessitated in the past. >> What are the top security conversations are you having in a DevOps environment, because there's some really great DevOps shops, and DevOps thinking in a lot of companies. And then you've got the people who're now learning DevOps they're kind of getting cloud native. They see Kubernetes around the corner. They see.. they put containers around things. I could keep my work loads on premises. Okay I got some cloud. What is some of the thinking around that? What's your view on all this? >> So I think access is a big piece, I think, you know developers needing to get to heterogeneous set of hybrid environments. They might have some legacy, or new stuff on prem. They might have a couple of clouds they're working with, how do you have a single unified policy contract that talks about how it's users can interact with it. And we're also hearing a lot about DevSecOps to moving that detection of vulnerabilities, and code imperfections earlier on in that development cycle. And we're enabling a big compliment to that, we're not DevSecOps ourselves, but we're involved in that conversation from an access perspective. >> Can't you explain what you guys do I want to get that out there because board. What do you guys actually do? How do you make money? What's your business model? What's the product? >> Yeah, so Cyxtera is a cyber security company, that also happens to have a colocation data center footprint in 29 markets. We've got 50+ data centers. We're here focused on, once of our access products called Appgte STP Appgate is a secure access solution, that was really built with developers in mind, that allows that simultaneous secure access, to a multitude of environments. So if you're a native U.S customer, and you've got 20 or 30 accounts, we can seamlessly allow that connectivity with a very robust policy structure, to allow all those developers, those users, to interact with those environments, without having to do that VPN switching that we discussed earlier. A real real clean in sophisticated way to connect your users into your internal and sensitive infrastructure. >> And what're the...who's the buyer of the product? And why are they using you guys? >> It's typically going to be the security team, sometime we'll have the networking in the cloud, infrastructure teams involved in the conversations, but this is a security product. This is secured access product. And this is really a evolution, of what people are using for the VPN, and jumpboxes and things like that for these days. >> How dead is the VP if you had to put it on a scale? One being on life support, 10 being still state of the art. I mean VP is still around, people are using VPNs a lot. >> Totally. >> There's a role for VPNs. Is it a rip and replace? Or is it more of a functional, some spots VPNs are great, some spots they're not. What's the role of VPN? >> We're seeing them, and I think Gartner has a statistic, that 60% of VPNs will be dead by 2021, or something like that. We're seeing that evolution occur. Looking simple environment, A VPN might be a really appropriate approach. But when you have cloud workloads everywhere, you got on premise data, you've got your users everywhere. It simply can't keep up. That's really the problem space part of it. >> Where's the action for security in terms of good developing trends? Is it at the network layer? Is it the virtualization layer? The identity layer? Where are you seeing, security really advancing and excelling with cloud? What specifically, where's the action happening? >> I think it's at all airs. I mean, we've seen the identity access management, identity provider market explode. We're seeing great new technologies around, container security, virtual machine security. I can't pick any one category, I just wouldn't. I would argue though, that this access category in the software to find perimeter trend, is something. We're tuned into it obviously, maybe a little more than most. But we are seeing a huge uptake. >> Well what's the alternative? I mean most IT guys, obviously they're scared. I mean they're not... They're kind of running scared. They've been doing perimeter based security for years. Firewalls, routers, all classic all lock down. Now in comes API economy, and now they're like, "Okay." I got to figure out, buy them everything in the planet to figure it out. What are they doing now? What's state of the art for people who are moving off the perimeter completely? >> I think the adoption of, more cloud native controls. A lot folks right now, are very familiar with traditional firewall vendor, and they'll tend to take that, and implement a software version of that hardware box up in the cloud. And we're not arguing that, you need to get away from something, like a next generation firewall. This traffic exception is does a lot of things, that our solution specifically doesn't do on a lot of the SDP soluntions don't. Taking that layer approach, and seeking out the solutions that are, that are cloud native. Forcing an uptech on that, and it's really changing the way people think about the architecture in their environments too. We're familiar with one thing from OnFarm We try to shoehorn that, that methodology in the cloud >> So single sign on is critical >> SSO is critical, we're seeing a huge check up on that. Absolutely. >> How do I handle the sprawl of new environments, with IOT Edgefor instance, you'll see a lot more things connect in. How do you do that? Is it manual, was there any animation or machine learning? How are you guys bringing that to scale? Because that's a big challenge we hear a lot. >> Absolutely. One of the things we're doing, at Cyxtera, is allowing you to templatize what secured access should look like for these new environments. So just like you're deploying that infrastructure as code, we're just a secured access piece of that. All the connectivity has already been described, by the security team. So back to the comment about DevOps Where operations team needing to move fast. Thinking that would deploy a brand new environment, with that access me and you >> So you're splitting up the auto building, you're standing it up quickly. >> Yeah >> All built in a preconfigured policy just goes out. >> Absolutely. Data dog, one of our reg AWS customers a great example of someone who is highly automated everything. They don't even touch our UI They use APIs for everything. They've codeified all the elements of our platform, and so when they spin up a new environment, you know they'll actually check out, a configuration from their, whatever, get hub get lab they're using. And inject that into the spin up of the new environment. Super sophisticated, high level of automation. Really at the end of the day, what's it helping them do? Why are we doing any of this? Why are we doing DevOps? We can move faster to the live product and services, quicker to our customers. >> So you guys are basically DevOps version of security, you're instrumenting everything DevO.. Data Ghost is a great example. They're instrumenting every, all the application areas. You guys are taking the sim.... Devops approach to security. Is that your approach? >> DevOps approach to security and user access, yeah, very much so. >> And what's the big conversation you're having here, at reInvent? Obviously a lot going on, what's most exciting for you here? Every event. >> I think it's everything that we just talked about, we're hearing people finally get ready for this, message you know, we're practitioners and users of this platform ourselves, and the SDP speck. I use it everyday. I flip up my laptop in the morning, I get instantly connected from anywhere to seven and 10, what we call sites right? We're familiar with the power, we're leveraging the power internally. Now seeing other people come over, what people like Data Dog and Voicebase or tour AWS clients, seeing what they've done, seeing their story, and having them say, "Hey how did they do that, we want to do that too." >> And how 'about a global scale, you guys are agnostic on geography, so they play into it. >> Completely neutral to the underlying infrastructure, the geography our solution acts the same. It doesn't matter public, private, cloud, bare metal, it's a unified policy framework that allows you to, to whatever level of granularity you want. Just grab access from the user, even including, ingredient from a third party system. For instance, I may have a developer that's assigned to a task, or a story, or an epic. Inside a Jira project for instance. Popular development tool. I can dictate, his or her access, to the infrastructure. And the projects are working on, based on an API called the Jira saying, "Okay this person has access to these things." Now I have a conditional response to, should someone have access to this resource. It's well, it depends, are they working on this project? Are they in the office? Is there a machine patched? Who are they and the identity provider? All these things should feed in to.. >> And they're automated too. They're automating in? >> This is all completely automated, and all these checks that I just described, are actually done our system, preauthentication. So you're vetted first, and then you're handed an access passport, we call Live Entitlement. And that gets you to the infrastructure, and only the infrastructure and applications you're vetted to do. Based on that evaluation that happened preautentication >> How agile are you guys when new things have to change? There's a security threat, or something on the landscape or surface area changes. How do you guys respond to it from aj Jilly standpoint? >> Yeah so, our system can take hints VN and API as well, so if you have a, you know, a threat system or something giving you signals that something might be going on. You could come into our system for instance, and revoke everyone's accces, you could prompt someone, maybe for a step up authentication, to make the reprove who they are, they got a one time password. So lot of options. We want to take hints from third party systems, we're designed that way. We can adjust, network access and program the network, based on other things that are happening. >> Final question before we wrap up here. Let get a plug in for the company. How old is the company? How many people... So how about some of your customers? Give the plug for Cyxtera. >> 1500 employees, I think I mentioned, 50+ data centers across 29 markets, hundred and hundreds of customers on the security access product that I talk about. You know, many thousands of customers in our data center. >> So business is good? >> Business is good. Yeah. In terms of like focus areas for next year, we're all in on DevOps, we're investing heavily in this area. Expect to hear more about a richer API set. More prebundled integrations, and also a bigger focus on containers. >> Well I think you guys are a great example of, success with using cloud. Lot more work to do. >> Yep. >> I mean you've got, Global, you've got all kinds of new landscapes changes. Final question, What's the one problem you saw, summarize it in a sound bite, why do people buy Cyxtera? Why do they use you? >> For network platform access for your user with a single security contract. I can't stress that. It's a huge competitive differentiation, versus some of the web application proxys that are out there. I invite everyone to dig into the details about what we provide. You can go to appgateforaws.com if you want to test dive the product. Get a feel for the admin UI, the client setup all that stuff. It's really simple and I give ya real good taste. And please come by the booth and see a demo as well. >> Tell th em Johnathan, you get a 10% discount. Only kidding. Hey, thanks for sharing your insight on theCUBE. >> Thank you very much. >> We're here at reInvent, lot of action happening. Obviously a crowd of great people. Lot of great networking, but more importantly than industry continues to power forward, with cloud, on premise, in the world. It's cute bringing all the action her in Las Vegas. We'll be back with more after this short break.

Published Date : Nov 27 2018

SUMMARY :

Brought to you by Amazon Web Services, Amazon is leading in the cloud game, What's the value proposition? and the term DevOps came to life, What are the key areas? I think we're seeing a kind of getting away from the VPN model, Now the way it works braided I mean you think about the I got to ask you a question Is the recommendations. the makeup of the kind of, of necessitated in the past. What is some of the thinking around that? how do you have a single What's the product? that also happens to have a the buyer of the product? in the conversations, How dead is the VP if you What's the role of VPN? That's really the to find perimeter trend, are moving off the perimeter completely? and it's really changing the way we're seeing a huge check up on that. How do I handle the One of the things we're doing, the auto building, All built in a preconfigured And inject that into the spin You guys are taking the sim.... DevOps approach to what's most exciting for you here? and the SDP speck. you guys are agnostic on geography, to whatever level of granularity you want. And they're automated too. and only the infrastructure or something on the landscape network access and program the network, How old is the company? the security access Expect to hear more Well I think you guys What's the one problem you saw, Get a feel for the admin UI, you get a 10% discount. in the world.

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Dmitri Alperovitch, Crowdstrike & Barry Russell, AWS | AWS Public Sector Summit 2018


 

>> Live from Washington D.C. It's theCUBE covering AWS Public Sector Summit 2018 brought to you by Amazon web services and its ecosystem partners. >> Welcome back to Washington D.C. everybody you're watching theCUBE, the leader in live tech coverage I'm Dave Vellante, with John Furrier, we're covering the AWS public sector summit Barry Russell is here, the General Manager of Worldwide Business Development and Operations for the AWS marketplace and service catalog and he's joined by Dmitri Alperovitch who is the co-founder and CTO of CrowdStrike a hot new company, just raised a boatload of dough we're going to talk about that, but welcome gentleman, thanks for coming on theCUBE. Barry, let's start with you. So we saw Teresa put up a slide, I tried to count and it was over two hundred ISVs and SAS providers for GovCloud, the marketplace is booming. What's going on from your perspective? >> So we launched marketplace in the GovCloud at New York summit last year, back in 2017 and we launched it in a little over four hundred products that were available. The team is more than double that now, there's nine hundred and fifty or more products available. But the exciting thing for us is that today we're able to make SAS; SAS inscription, SAS contracts available from partners such as CrowdStrike. It just gives customers more flexibility and choice in how they deploy software into a region like GovCloud. >> So Dmitri, we're going to get into the funding and the news in a second. But from your standpoint, marketplace, why the attractiveness, no concerns, it's all systems go, go hard in. What's your perspective? >> Absolutely. AWS has been a huge partner for us since really the beginning of the company. We've built our entire business on AWS, we're cloud end point security vendors so we have a little agent that lives on every server, desktop, laptop, both on premise and cloud environments. But the back-end is all on AWS where we process mass amounts of data and the exciting thing in the last year or so in partnering with AWS is being able to offer that capability to their customers through the marketplace where every asset that you have on AWS can now be protected by CrowdStrike and we're very very excited about that and actually today, we launched our 'Falcon' is the name of our product on GovCloud, offering to target primarily the Federal Government as well as the state and local and other enterprises actually, that are interested in that high level of assurance that GovCloud provides. >> What specifically- can you just drill down the product I just want to make sure that we get that right. So, you're on Amazon, you're protecting Amazon end points within their cloud. That's great for Amazon commercial enterprises, repeat one more time the public sector piece, how does that work? Who's the customer? Is it just the agency, or is it also enterprises who work with that? Talk about the dynamics. >> So when you look at our customers it's a mix of large enterprises, about twenty percent of fortune 500 companies, and various federal agencies. Basically we install on every machine they have that runs Windows, Mac or Linux systems so servers, desktops, laptops, everything within their environment but there's no on-premise equipment. So the agent connects to our cloud which runs on AWS and we collect all the execution activities that are taking place and apply machine learning and artificial intelligence to discover security threats. So it's a big data problem and we collect over a hundred billion events every single day just to give you a sense of how much that is, in two days we process the amount of data that Twitter processes in a year. So, really huge amounts of data. >> So Barry, do you go out to partners, do you even have to sell them on this concept, are they beating down your door, what's that dynamic like? >> Yeah, we work with partners that, well first of all, we have to get them to architect for AWS. So, before we even think about listing a product in marketplace, Dmitri will tell you, they have to first architect to run well on AWS so that when the software is deployed or the customer accesses that environment, it's running optimally. And the customer is protecting both assets that they have running on AWS and On-Prem. I think vendors have really warmed up to the idea of marketplace as a sales channel for them. And the reason for that is we really serve two different types of customers. One type of customer who can go to the public marketplace website and subscribe to a product, deploy that and immediately purchase it. And then, for large enterprise and public sector federal government customers, we still have that feature of private offers, which enables the customer and the vendor to negotiate on price and terms but still transact digitally through marketplace and have it all seamlessly built by AWS. Lots of flexibility for sales teams that are in the field. >> Okay, so they work out the financial arrangements and you guys facilitate that experience? >> That's right. We handle the deployment, subscription and billing for the customer. >> So obviously, you know, the commercial space SAS is exploding. What are the drivers in federal, are they similar, what are the differences? >> For customers that are wanting to move to SAS based applications, I think it's pretty simple. Customers have reached a point where they don't necessarily want to manage the underlying infrastructure or software itself. So they're really looking to manufacturers like CrowdStrike who have a fully managed SAS based environment running on AWS. All the customer wants is the outcome the functionality of the software, for it to be performant and do what the vendor said that it was going to do. Managing all of that infrastructure and underlying technology, that's the expertise of the manufacturer themselves and the movement to SAS is all about simplifying for customers. >> How about CrowdStrike news I want to get to the valuation question. You guys are valued at over three billion dollars just reported on siliconangle.com and around the world you guys raised two hundred million dollars in a round of funding. Total capitalization is about four hundred million, roughly? >> Yeah, over four hundred million. >> OK. So you're feeling good today, right? >> Very good. More than anything else it's an indication of our growth, we've doubled the company in terms of revenue last year. We had a year over year increase of five hundred percent in terms of one million dollar deals we've closed. So it's really an indication that we're separating ourselves from the rest of the pretty crowded endpoint security marketplace and establishing ourselves as a leader. >> And what's the money going to be used for? Mostly expansion, sales, marketing? >> It's further expansion, our growth internationally sales and marketing, engineering, helping build out more of the platform capabilities. >> I want to get your take on the cloud because you guys built your business on day one. We were commenting off-camera saying that with our company we have never owned a data center. Have you ever owned a data center? >> We do a few things, small things, but most of our stuff is on AWS. >> So, for the people out there trying to do cloud that don't have that clean sheet of paper of a start-up like you guys were seven years ago. The key to success, to really take advantage of the cloud, not just migrate to it, but actually use it. >> Well, you know, it's interesting in security it's been an interesting journey because when we started back in 2011, doing security in the cloud was a heresy. In fact, I remember meetings with major banks back in those days when we were telling them about our plans and how we're going to do security in a very different way. They said 'This sounds intriguing, but we'll never be a customer because we'll never do cloud." Now, most of these guys are customers, so the mindset has definitely changed a lot. And what we're seeing now is actually our competitors that for years have been trying to compete with us by saying 'Well we're on-premise, CrowdStrike is cloud, you can't trust cloud.' Now they're desperately trying to move to the cloud and of course, unless you build it natively in the cloud to begin with it's very very hard to do. You can't just put an appliance in a data center and call it a cloud, and that's what they're struggling with. >> How do customers determine whether something- How does it pass the smell test? You know, you can say you do things, what's the flaw in having that non-optimized fully cloud-ready, or born in the cloud solution? What's the test? >> That's a great question. So, one test is scalability. We replace a lot of our competitors because they just couldn't scale. Because they used traditional sequel-based databases, single appliances, not a multi-tenet environment, they deploy it to two hundred thousand end points and the thing just comes crashing down. So that's one big thing and then in terms of better security, unless this is what the cloud really gives you in security, unless you can aggregate all of this data, and we process a hundred billion events per day and do machine learning on that data to try and discover new types of attacks, you're not leveraging the benefits of the cloud you're not delivering better protection. >> We've had many interviews over the years, Dave and I, around security with Amazon. You took a lot of heat on it being not secure turns out the cloud is actually becoming more secure, you're an expert in security, you've done a lot of thread analysis over the years looking at your bio and you're successfully leading a great company. Hackers love to attack where the data is, so the cloud's complexity, if you will, or its distributive nature, makes it less hackable, some say. What's your take on that? How do you view that opportunity? So say, look at it, if I put everything in one spot, I can brute-force it, or I'm going to get hacked. What's your take on using the cloud as an opportunity to have better security? >> You know, in this day and age almost every single company that is not concerned in moving to the cloud is making a huge mistake because the reality is, when you look at the security teams that Amazon has, or other cloud providers have, they are way ahead of virtually everyone in this market. They're way ahead of the big banks that have a lot of money,6 they're certainly way ahead of the federal government, so you're getting the best of the best and security technologies they have the same level of scale that we do in terms of seeing all these types of attacks and can react a lot faster. So yes, while it may present itself as a bigger target the reality is that you'll be getting a much higher level of protection than you can ever do yourself. >> So what's the inside scoop on the tipping point? You were talking before, years ago, financial services, customers for example said 'Never, we'll never go to the cloud'. We've had many interviews, 'that's an evil word.' >> That's right. >> What was the tipping point? Was it the realization that companies like Amazon could do a better job? Was it fear of missing out? Was it economics? Was it the losses that they were taking? What was it? >> I think it was a combination of everything. It's funny because in those days we actually asked them, 'Well, how did you feel about virtualization when it came out? I bet you didn't like that either.' 'No, we didn't like that, now we use the virtualization.' 'How do you feel about open source?' 'No, no. We hated it. Now we use it.' Right, so it's a journey for a lot of companies. Whenever something new comes out that's a big paradigm shift. But a few years in typically they realize the adoption. What we're seeing now particularly in the public sector is that realization that the commercial sector went through probably three or four years ago. And now we're seeing the big push and the executive order from the present that you have to adopt cloud, that you have to move to modern IT infrastructure and we're seeing a lot of success and the federal government agencies are realizing we need to do security in particular very differently and the cloud is a huge differentiator. >> How about, anything you can add to that Barry? Your perspectives on it? >> No, we're seeing enterprise customers and not just in financial services but across all industries. On the public sector side, you have organizations like GoodWill or City and Newport and then on the enterprise side, you have really large organizations like Siemens or 3M that are not only leveraging AWS but have also started leveraging solutions that are available in the marketplace and I think that in the past couple of years we have seen a turn both in the enterprise customer and in public sector customers that are really starting to adopt cloud and move to that as their primary mechanism. >> And we have seen in the last year huge adoption of the public sector across many sensitive agencies they're starting to adopt our solution on the GovCloud platform because they're seeing the benefits of that security model. >> It's a no-brainer, really, if you look at the speed and scale that you can do things, but you've got to check the boxes of the public sector, a little bit different than the commercial enterprise. So, talk about the public sector we're here at the public sector summit, it's like a reinvent in and of itself of that ecosystem. What does the current landscape look like? What's the orientation? What's the posture of their technology strategies? What's their appetite? Can you guys just give us some color commentary on the public sector customers? >> Sure, go ahead? >> Yeah. You know, one of the reasons that GovCloud was built and stood out was to give customers that needed FedRAMP or ITAR compliancy, you know and an opportunity to operate those workloads that they were moving over. Here's what I would say, you know, it's not just traditional public sector customers, like government agencies or the federal government that are operating in GovCloud, it's also enterprise customers that serve those needs. So there's this cross-section of pollination of customers and server team partners that are serving the federal government and government entities and large educational institutions or state and local government. But they want the same level of innovation, scale, they want to free up their developers to develop new applications and services for the citizens that they serve. They want all of the same things that the enterprise customers that we've been talking about have had for a number of years. They want the exact same thing. >> The paradigm shift, Dmitri, we were talking off-camera about the public sectors looking to the private sector because there's leadership there. No-one says, 'Hey, let's just do what the government does, there's no real- the inefficiencies that use cases there. You mention paradigm shift. How has the paradigm of operating and servicing and selling and delivering product value to the public sector changed? I mean, we still hear, the Oracle, thing was in the news about the DOD JEDI project? So the old way of selling and procuring is changing? >> It is, and the fact that customers can now leveraging Amazon and buy through the marketplace, all of these services directly from Amazon without having to go do separate contracting vehicles and separate prosumers, but the other benefit you get is the SAS deployment model in times of value. Traditional security solutions as an example take literally twelve to eighteen months to deploy. We had an agency in the US government that bought our solution recently and deployed throughout the entire agency in two weeks. So that ability to automatically get value of the solution helps secure the enterprise is something that you can only achieve with a cloud-based solution. >> I talk to a lot of people in D. C., we've been covering, opening up more coverage here it's still hot-market for the cloud area and certainly government as well. And then, in an off-the-record conversation, I won't say the name, but he says 'Look, I can't deny the Amazon solution, this cloud-native stuff is amazing, when have prices ever gone up? They don't, they go down, but they take more account-control because they get more penetration. So the prices go down. In the old way, prices went up! So, again, this is the shift in the mindset where you get more business, but you're driving the prices down at the element level. Is this the key thing that you're hearing too? >> Absolutely, and when you look at some of the customers that, I don't want to speak for you, but that Amazon has acquired in terms of intelligence community and others that you would never think would ever move to the cloud given the sensitivity that they have, and yet they've realized that to do things differently, to accomplish their mission, they have to use the cloud. So we're absolutely seeing that paradigm shift and the nice thing is that it's coming both from the bottom-up with these agencies realizing that they have to do things differently, and there is support in the White House in terms of IT modernization that we need to adopt the cloud to be successful. >> So do you feel like we'll finally start turning the corner in security? What I mean by that, is if you look at some of the metrics about, OK, a company gets infiltrated, they don't even realize it for whatever, two hundred and seventy five days, we spend more on security every year but we feel less secure. Is the cloud beginning to change that or are some of those metrics or even subjective measurements, I'm happy to spend more but I want to be more secure, are we starting to see the fulfillment of that promise? >> Absolutely, no question about it. And I'll give you a very concrete example. We actually launched, two weeks ago, a guarantee. If you're a customer using our service and you get breached on a system we protect, we pay up to a million dollars of various costs that you have because we believe that we can actually secure you and we're willing to put our money where our mouth is and establish that guarantee and there's no one in the industry that is doing anything like that. >> That's putting your money where your mouth is, I mean that's fantastic, usually these guarantees give a free month of service. >> No, no, no. We will pay cash to reimburse various expenses and set a response, legal fees, everything else that comes into it. >> Congratulations for taking that step. I mean, others are going to have to follow. >> That's good leadership. One of the guys on the stage from the CIA, Dave, you had the quote said that security-- >> Cloud security on its worst day- Cloud security on its very worst day is far better than my client's server systems. (John laughs) >> So there it is, to your point, OK, let's get the plug in for you guys. So you've got eight months of you starting to work together in the marketplace. >> We did. >> Tell us about that relationship, how's it going? What do you guys do? You're selling products together? Give a quick update on the relationship between that. >> Okay, so our Falcon platform in the last eight months has been on marketplace where customers that are coming in, and provisionary resources on EC2, on AWS can immediately get Falcon to protect those resources and that has been a fantastic growth area for us. We've also been partnering on the new GuardDuty offering that Amazon launched last year we're the intelligence provider for that platform. So it's been a great partnership we're looking to do a lot more, in particular with the GovCloud in the public sector. >> Last word? >> Well for us now, we're able to have a solution we can recommend to customers that's fully SAS-based, running on AWS and proven in its capability so, you know, it's great to partner with their sales and alliance team on the commercial and public sector side. We're going to look forward to seeing what we can do for the rest of the year. >> Well, Barry, thanks for coming back again it's great to have you on theCUBE and Dmitri, wonderful, and congratulations on the raise and making some progress, really appreciate your insights. >> Thank you so much. >> You're welcome. >> Alright, keep it right there buddy, John Furrier and I will be back with Stu Miniman, we're live from AWS Public Sector Summit. You're watching theCUBE.

Published Date : Jun 20 2018

SUMMARY :

brought to you by Amazon web services for the AWS marketplace But the exciting thing the funding and the news in a second. and the exciting thing Is it just the agency, or is it also So the agent connects to our cloud that are in the field. billing for the customer. What are the drivers in federal, and the movement to SAS is all about and around the world you guys raised OK. So you're feeling of the pretty crowded the platform capabilities. because you guys built but most of our stuff is on AWS. So, for the people out in the cloud to begin with and the thing just comes crashing down. so the cloud's complexity, if you will, of the federal government, on the tipping point? is that realization that the that are available in the marketplace huge adoption of the public sector across boxes of the public sector, that are serving the So the old way of selling but the other benefit you get is So the prices go down. adopt the cloud to be successful. Is the cloud beginning to that you have because we believe that we give a free month of service. everything else that comes into it. Congratulations for taking that step. One of the guys on the stage from the CIA, Cloud security on its very worst day OK, let's get the plug in for you guys. What do you guys do? GovCloud in the public sector. and proven in its capability so, you know, it's great to have you on theCUBE John Furrier and I will

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Jitesh Ghai, Informatica & Barry Green, Bank of Ireland | Informatica World 2018


 

why from Las Vegas it's the cube covering implementing a world 2018 machito by informatica okay welcome back everyone's the cube live here in Las Vegas at the Venetian ballroom is the cubes exclusive coverage of informatica world 2018 I'm John for your host in analyst here with Peter Baris host and analyst here for two days of coverage our next two guests are jitesh guy who's the senior vice president general manager data quality security and governance for informatica and barry green the chief data officer for bank of ireland great to see you attached great to have you on the cube and great to be here so love having two to smart people talking about data GPRS right around the corner and friday you're at the bank of ireland so in the middle of it while you're in you're in this in the territory you're in the heart get any sleep what talk about your role at the bank what are you guys doing I want to get into the GDP RS right on our doorstep it's going to major implications for data as a strategic asset talk about what you do so for me we've created a daily management framework frameworks pretty simple map process get context for data put it into the business data model or sign ownership put data quality over it and then maintain it using a risk model operational risk model now it doesn't matter with GDP our or becbs whatever it is it's about adding value to data understanding day they're using it for them and making sure you've got better customer experience all the good things you know GDP are is important but it's not the only thing you guys are new to managing data and certainly complies your financials bank so it's not a new thing what is how is GDP are being rolled out how is it impacting you guys what are you paying attention to what's the impact so the big thing about GDP are is we're having to understand where our key customer data's sits in the physical systems we're looking at mapping key processes something to see and what it's used for we're assigning ownership to people who own data so we can basically make decisions about it in the future GDP ours a bit like becbs that's going to evolve right you're not going to be GDP are compliant on May 25th you're gonna have to put in place the infrastructure the tooling the governance the management to make sure that as an organization you know you were using data the way it's supposed to be if you want to be a digital organization you have to manage data this is just pushing along they had evolution of data being important to an organization but just as y2k wasn't about making the world safe for mainframes in the year 2000 it forced a separation and understanding of the separation that's required between applications and data so gdpr is another one of those events it's forcing a separation in this case between data and the notion of data assets great so take us through how the thought process of gdpr has catalyzed new thinking within the bank about how we think about data differently as a consequence I think what it's done so we've developed the framework so we can apply it to any problem right I think what it's done is it's raised up data's the risk of data more generally so people talk about data as an asset I've talked about data as a liability right so it's a contingent liability if you think about gdpr it's raise that awareness up that we can't continue to operate and tricked out of the way we have in the past so there's a whole cultural change going on around how we treat data and there's a big understanding training going on about everyone knowing why they use data making sure that they don't use it for the purpose it's not used for and generally it's a big education cultural change very how would you describe the mindset for this new thinking it certainly I agree with you it's at the strategic nature center the center of the center of the value proposition right now on all aspects not just some department what's the mindset that people should be thinking about when they think of data okay should I have access to this data but do I need it for the role I'm undertaking and if it was my data would I be treating it you know how would I shred it how would I want it to be treated even if you're the subject yeah exactly it's almost like you know if I had my data being used for certain thing context is that the way I'd want my data treated there's almost in the old adage you know do unto others as you would have you done to you yeah ethics is important yeah to church talk about the informatics opportunity because you guys really timings pretty awesome for informatica with the catalog you guys have an interesting opportunity right now to come in and do a lot of good things for clients that's that's exactly right we've we've been working very hard with our clients over the last 18 months to help them on this gdpr journey what we you know think of as supporting their privacy and protection and and you mentioned catalog you know our we have our enterprise data catalog powered by Claire our AI machine learning capabilities and metadata and that helps you get an organized view of all your data assets within the enterprise leveraging that same technology we have a security source offering which is effectively a data subject catalog to help our customers understand where exactly is the data subject sensitive data not where the organization's data is but the data subject sensitive data within the organization where their national identifiers information is how where their personal home address email phone etc is and how many occurrences and what systems why so that our customers can take that information and more effectively respond to the data subject if the data subject wants to invoke you know the right to be forgotten or right for data portability etc as well as take that same information and demonstrate to the regulator that they are processing this sensitive data with the appropriate with the appropriate consent from the data subject as well as have the systems I presume to then be able to expose to the subject the reasons why the data may in fact still be part of the asset of the bank correct so I I hadn't heard that before we've had other company cells that they're going to help companies find subject data but you guys are taping us taking a step further and allowing the bank for in this case do we have to look at that data from the subjects perspective exactly right because it's not just with some regulations financial regulations you need to demonstrate the quality and trustworthiness of the data here at to the regulator here it's demonstrating to the data subject themselves the individual themselves how you're processing how you're treating their data how protected or unprotected it is and and how you're using it to market to them how you using to become part of the metadata that's exactly right it's using the same metadata foundation too but focused on the data subject specifically interesting interpret ection aspect of it if I say I want my right to be forgotten and you can hold data for something mean where's the where's the protection aspect for the business and the user is there conflict there how do you guys handle that yes that's interesting there is a conflict so there's a conflict already with an existing regulation so you know um the thing that a lot of people aren't talking about is you can hold data so if someone can't just delete data if you want to hold an account or you know these reasons for using it you got a legitimate use for using it you can still hold it you have to tell a customer why you're using it so there's a lot of context here which they didn't have before so it's giving the customer the power to understand what the data is being used for the context is being used for and so they know it's not gonna be used for sort of spiritless marketing campaigns it's being used for you know the reason that does that extra work for you guys is that automated this is where we start to get into the question next yeah which is a context the context is the metadata and you're going to be able to capture that context explicitly as these data elements have this context in metadata allows you to do that with some degree of certainty and you know relatively low cost I assume it's all about reuse right so a lot of what we've done in the past and on its way at the bank um to me everyone's done in the past is they've understood something and then thrown it away so with Exxon you can record it you know record it then with the metadata you can join the metadata in Exxon so you can do in a high level process understand what data is used at the context is used for who owns that quality all these kind of business relevant things then you put the metadata out and you've got a system view it's very very powerful so the technology is starting to allow us to automate but it's all about gathering it reusing it and making sure you understand it right that's for you know from a from a data subject catalog standpoint you get the technical metadata it tells you across your data landscape where all the sensitive information is for Barry green you marry that up with the business metadata of how is that sensitive information being used in every step of let's say customer onboarding your mission critical business processes within the organization and that's what you demonstrate to a data subject or a regulator if this is how I'm processing it based on this consent now if they invoke the right to be forgotten there's various things you can do there because there's conflicts you can just mask the data using our masking capabilities and then it's true forgotten or you can archive the data and remove it from a particular business process that is marketing or selling to them if that's so yeah choice is it some flexibility correct or or slight maybe slightly differently Mystere forgot that's right you can get work out of that data in an appropriate way so the customer can be forgotten so that this this kind of work now that you cannot apply that data to marketing whatever else it might be for when it comes to understanding better products or building better products whatever else through masking you can apply the data still to that work because it's a legitimate use under the law exactly also think about the fact you've mask key critical data right so the thing about data privacy in general was you know if you can't understand a data subject so if you can hide certain pieces of data and you can't identify them you didn't aggregate it you can it's not personal data anymore so you know there's this some real nuance there's a lot of people aren't talking about these things but these new icers will be surfaced yeah yeah because certainly it's a it's the beginning of a generational shift there gonna be some pain points coming online I mean we're hearing some people complaining here and there you guys are you know used to this some industries are like used to dealing with Brad you know compliance like no big deal some people are fast and loose with their data like wait a minute I said you can't be a digital wanker we can't be a head of digital propositions you don't understand your data you know you and you don't understand it and manage it so this is an opportunity to do this across the enterprise it exposes companies that have not planned for an architected data whether that's investment in data engineering or have staff this is a huge issue and pools and tools that can't support that process I mean if you got a I mean people are looking in their organization going oh man we've really don't have it or they're ready the exciting part is you know organizations have focused on quality and trustworthiness of their data we're now taking that same data and focusing on the privacy and protection and the ethical treatment of it and leveraging the appropriate technologies which happen to be very similar fundamentally for quality and Trust and privacy and protection and and in the absence of a global standard for GDP our we're we're seeing organizations without GDP our as a de facto standard in fact Facebook just announced that they're treating all users data you know that was one of our research predict yes yeah very obvious I mean we'll see how eleven have any teeth or anything but you know Facebook's got their own challenge but it's an opportunity for a clean sheet of paper Friday May 27 I'm sure there's gonna be a ton of class-action lawsuits against Facebook jitesh Barry thanks for coming on great to see you thanks for everything in Ireland we're here on the open and informatica world right and written the solutions expose the cue bringing you all the data right here in the catalog you got the cube dotnet check it out I'm people John free with Peterborough's stay with us for more day to coverage at different Matic world after this short break

Published Date : May 24 2018

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Thomas Wyatt, AppDynamics & Barry Russell, AWS Marketplace and Service Catalog | AWS re:Invent


 

>> Announcer: Live from Las Vegas, it's theCUBE covering AWS re:Invent 2017, presented by AWS, intel, and our ecosystem of partners. >> Welcome back everyone, live here in Las Vegas. This is theCUBE's exclusive coverage of AWS re:Invent Amazon Web Services annual conference, forty-five thousand people here. Huge event. This is the industry bellwether for Cloud computing now, soon to be IT public sector, IOT, AI, as Amazon sets the trends. TheCUBE's got the coverage. I'm John Furrier with Stu Miniman. Our next two guests is Barry Russell, general manager and (mumbles) for Amazon Web Services Marketplace, hot and on fire, growing, and Thomas Wyatt, chief strategy officer at App Dynamics, partner of AWS. Welcome to theCUBE. >> It's great to be here guys. >> Thank you. >> Partner central, lot of love going on in the partnerships because Amazon has an enabling platform. They lower the costs, increase the value, and increase the wealth creation flowing around. You guys are taking advantage of that. >> Absolutely, so with AppDynamics, we're helping customers with their Cloud migration to Amazon. You know, applications really are becoming the foundation of the modern business and understanding the performance of those applications, the users, the application, the business metrics themselves is critical, as this really signifies the brand for most companies. So as they are moving their workloads over to Amazon, it's critical they really understand how things are performing and make sure that they perform well in that new environment. And so the relationship we've had together has been phenomenal in helping that happen. >> (mumbles) done a lot of work, though, on the app side. And it's interesting, and the hottest trend right now that we're seeing, certainly in this Cloud conversion, IT in particular, as well as other markets, I mentioned IOT and AI, obviously hot as hell as well, is the instrumentation of the data is super critical. >> Yes, yes. >> And that is not new to you guys. But it's now becoming apparent that it's easier to do in the Cloud than it was before. >> Sure. >> What do you see? I mean you must look at the Cloud and be like, man this is so awesome, horizontally scalable, but all the goodness of having that instrumentation. What's your take on that? >> Right so it really starts with that. Instrumentation provides you the insights in real time necessary to take advantage of the optimizations that Cloud provides you, so the ability to scale up, scale down. If you know how your application is performing in real time, you take that guesswork out. And I think that's really what, leveling AppDynamics with Amazon really gives you that capability, the best of both worlds. >> Yeah, Barry, the application monitoring space, you have a number of really good partners here. Amazon also has some of their own pieces. How do you balance that sort of engagement? We've seen, you know the partner summit I saw some really good slides up there. We've interviewed a number of the partners of this space, but want to get your viewpoint. Well, first, AppDynamics makes their software available as SaaS, which is a pretty quickly growing trend, with all sorts of customers, you know, particularly enterprise customers wanting to move to that model. And then we work with AppDynamics to come up with a specific use case for the workloads that are migrating over, particularly with customers that are migrating large amount of workloads as they're shutting down data centers. And we make those available to those customers and provide them with a choice. And once we document that technical use case we can put that in the hands of our SAs, our solution architects, Proserv teams, and consulting partners like 2nd Watch and Slalom, Accenture, and Deloitte, to help advise the customer on which third-party software meets those workload needs best. >> Thomas, you know, Cisco's got a pretty sizable presence at this show. I was mentioning, you know, this is the second recently acquired company of Cisco that we've had on the program this week. I mean, they spent billions of dollars on AppDynamics, bunch of others. Cisco has always been an acquisitive company, but, you know, what is the kind of acceleration of Cloud, mean for Cisco. How are companies like AppDynamics helping along that shift for Cisco's business? >> Yeah, that's a great question. I think the way to think about it is, Cisco's really been helping our customers with their networking, their data center, security, but it was a critical missing component for us was really understanding application intelligence and how end users and businesses are impacted by the infrastructure. And so, bringing AppDynamics into part of Cisco, which we're running it fairly autonomously, but having the ability to connect to other infrastructure-related products to provide more real-time intelligence is a key part of the strategy. So bringing those things together and then complementing that with our Cloud partners, and the marketplace has really made that super easy for us now, from the context of making it easier to buy AppDynamics with AWS. That combination has been super powerful. >> Talk about the marketplace dynamics that you're trying to create, Barry, because you obviously got a good thing going. What are you doing to create the incentives, to create a frictionless environment? Because obviously you don't want any friction, but you got growth. >> Barry: We do. >> What are some of the speed bumps you're hitting? How are you addressing it? How are you with AppDynamics of the world? Is there incentive programs? Is there joint selling? How should partners think about that? And then I'd love to get your reaction to Amazon's programs. >> Well there's one key thing that we launched a couple of weeks ago. It's called seller private offers. And what it enabled us to do, and it was kind of a missing piece, was for a seller to work with a customer, so AppDynamics working with a customer, to negotiate on best price and terms for a longer period of duration of use, one, two, or three year subscription. That enabled the customer to get the best terms and price to run the software on AWS, and it also enabled sales teams, for example, working with Cisco and AppDynamics, to sell in a way that they were more accustomed to once a customer was familiar with the software. And then we announced... >> Renewals' a recurring revenue. >> Right. >> Right. >> They're smiling over there. >> And then we paired it with enterprise contract that we launched on Tuesday. Which was a negotiated set of terms to remove a ton of friction around legal negotiation of standard contract terms between software vendors and enterprise buyers, and so we're trying to innovate between both the buyer and the seller at all times. >> So until you can actually voice order product, you're gonna always be chippin' away at the friction? >> Barry: Always. >> Thomas: Right. >> All right, your reaction to Amazon, how are they a partner? You can tell the truth even though he's standing right there. >> Thomas: No absolutely. >> Come on... >> I mean, here's the key thing. We've been a marketplace partner for several quarters now. We're seeing huge transactions flow through that, and as part of that, the two key things that we're finding. The first one is the deal sizes are expanding, and largely because there's a lot of comfort from the end customers at the combination of AppDynamics working closely with AWS, ensuring those systems are integrated, that they work well together, they can be procured together, there's common bill. Those kind of capabilities have really helped us. The second thing is, we're proving that we can help accelerate the pace of Cloud migration. So, we're seeing on average our enterprise customers are getting through the Cloud 30% faster by using the two solutions together. >> So they like the buying methodology. >> Thomas: That's right. >> And speed of deployment. >> The speed of deployment and the fact that when they get there, they know their environment's going to be very stable. They have that additional assurance because they've got the performance monitoring metrics before they make the move, and then once they get there they have it. Because the AppDynamics really provides you that visibility across both. So, thinking about it from... >> So I saw the announcement, it was one click was it Andy who put up one click something? Was that a marketplace deal? I saw it on the keynote yesterday. It might have been one click (mumbles), I don't know. >> I don't think it was associated with the marketplace. We do still have that feature. Yeah, so. >> So things are going good? You're happy? >> Yeah, I mean a great example, NASDAQ spoke yesterday with Barry, Heather Abbott, and talked about their experience about moving their workloads over to AWS and how AppDynamics was instrumental to help them understand the dependencies of their environment before they made that transition. There are so many great examples of that, and that's why we think... >> All right, so final question for you, then I know Stu wants to jump in, Andy Jassy told me when I interviewed him last week for the event, customers vote with their workloads. What are the workloads that you're seeing moving over? What kinds of workloads fit into this new style, this new guard model of... >> I would say a couple years ago it was primarily new apps, building from the ground up. Now it's the mission critical stuff. It's the important things that people are running their businesses on, moving those over, and I think that's part of the reason why AppD is becoming more integrated into that, is because AppD instruments generally the most critical applications, not necessarily the third and fourth tier. So the typical workloads that impact revenue, impact customer engagements, are ones that are now being... >> So you're at the center of all the migrations? >> Thomas: Yeah. >> Awesome. >> So the one, can't let you go without asking, beyond just getting to the Cloud, I'm wondering what you're seeing from customers and how you're working with them on moving along from just instances to containerization and even serverless. >> Yeah, in the enterprise space we're definitely seeing the phase one was just move the existing VMs over. Now it's refactoring and reestablishing the products and the architectures based on the modern technologies like Lamba and Serverless, and other things. It's all great. It's a really exciting time. >> Thomas Wyatt, chief strategy officer AppDynamics, happy partner obviously (mumbles) workloads are moving to the Cloud. Barry Russell, general manager of the place making it happen. >> Congratulations, Barry, on your success. >> Thank you. >> And AppDynamics >> Thank you. >> Congratulations on your acquisition with Cisco. Big deal. You guys are driving a big part of their transformation. >> Barry: Yes. Congratulations to you guys as well. >> Thank you. >> Of course, Amazon's taking no prisoners here at re:Invent, 45,000 people. I'm John Furrier (mumbles) more live coverage from day 3 after this short break.

Published Date : Nov 30 2017

SUMMARY :

and our ecosystem of partners. This is the industry bellwether for Cloud computing now, and increase the wealth creation flowing around. And so the relationship we've had together And it's interesting, and the hottest trend right now And that is not new to you guys. but all the goodness of having that instrumentation. so the ability to scale up, scale down. We've interviewed a number of the partners of this space, I was mentioning, you know, this is the second from the context of making it easier to buy Talk about the marketplace dynamics What are some of the speed bumps you're hitting? That enabled the customer to get the best terms and price between both the buyer and the seller at all times. You can tell the truth even though and as part of that, the two key things that we're finding. and the fact that when they get there, So I saw the announcement, it was one click I don't think it was associated with the marketplace. the dependencies of their environment What are the workloads that you're seeing moving over? So the typical workloads that impact revenue, So the one, can't let you go without asking, based on the modern technologies like Lamba general manager of the place making it happen. You guys are driving a big part of their transformation. Congratulations to you guys as well. more live coverage from day 3 after this short break.

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Jon Rooney, Splunk and Barry Russell, AWS Marketplace | AWS re:Invent


 

>> Narrator: Live from Las Vegas, it's theCUBE. Covering AWS re:Invent 2017. Presented by AWS, Intel, and our ecosystem of partners. >> Welcome back and we're live here in Las Vegas. This is 45,000 people here for Amazon Web Services re:Invent. This is theCUBE's exclusive coverage. I'm John Furrier with my co-host Stu Miniman. And our next guests are Barry Russell, general manager and business development of AWS Marketplace, and John Rooney, Vice President of product management for Splunk, partner of AWS. Also we cover Cube.com, Cube alumnis. Welcome back, good to see you. >> Thank you, it's wonderful to be back. >> So what's it like partnering with AWS? Because you guys got a big mention from Andy Jassy on my interview with him last week, really highlighting Splunk as a partner that's done so well on the platform, in the ecosystem. You guys were called out as just a real success story. Congratulations, what's the secret magic formula? Just can't be making great products? >> No, really, I think the secret formula is really about helping customers, and sort of what do customers need, and getting it to them. And there is this sort of virtuous cycle of the more AWS continues to innovate in how customers can build, deploy, manage services and applications, really build a whole business in the cloud, the more varied visibility needs there are. And that's what we provide. So it's a really good symbiotic relationship. It's a partnership that goes back years and years. I think I was here in 2012 on theCUBE re:Invent that year. And every year, it seems like there is no shortage of services. >> You and Jerry Chen have been on every year of AWS. >> I'm trying to dress better. That first year I wore a black Splunk t-shirt. And my Aunt Merry Jo was really upset. Like, "Can you please dress up?" So I'm wearing a sport jacket and shirt. So doing my best. >> Whatever you do, don't wear a tie. I'm boycotting the tie. >> I'll try not to. Yeah. >> Barry, we've been talking about the engagement and integrations that you've been doing. Talk about Splunk, the category that they're in, and why that's important in the marketplace. >> Yeah, well they've been great at innovating with us. In particular, they offer customers the ability to really deeply analyze what's happening in their environment. And as customers are migrating over, that's been super important for us. As a customer makes a decision to shut down data centers and migrate those application workloads over, they want to understand what's happening in their environment. They want security within that environment. And Splunk has been innovating around that. And for us, they've been a great partner because not only have they offered a traditional machine image-based software. But now they offer Splunk Cloud, which is a SAS based offering. Which we know many enterprise customers are moving to that model. >> What's the Splunk formula for the product? Because I hear there's a lot. And it's been debunked, but I'll bring it up because it's out there in people's minds. Whoa if we partner with Amazon I don't know they might take over our company. So I won't say there's a general fear, but I've heard that before. >> No, no, I think our relationship, again, with Amazon, it is around delivering the best possible service. the best possible products to our customers and we feel like the Amazon platform is, it's obviously best in industry, and best in class. Look around at the people that are here. And our customers are going there in droves. And they're looking at moving workloads. They're looking at starting. I mean, that's the other thing that's great. And the interesting thing, That we heard so much about serverless in the last couple of days and so much about sort of the next paradigm in building applications. That's all because the groundwork's been set in the cloud by Amazon for when the cloud in 2008, 2009, 2010 was all forklift a VM into the cloud and that sort of cloud. Well now we're completely re-architecting. We're really thinking about re-thinking the way applications and services are built. And again, that brings in new changes and challenges in visibility. I think the early, the sort of last decade or so at the early stage of, what were the concerns around the cloud? It's like, well, what about security and what about visibility? Obviously Verner talked today in the keynote about security is job one. Every developer needs to think about security. That's no longer a concern. That's not a blocker for cloud migration. Then obviously you have things like the Kinesis Firehose. All these other sources of information and sources of data so that customers who are moving their workloads to the cloud still have the same and probably better and more manageable visibility then they would have if they were pulling log files off disks in their data center. >> John you mentioned customers going through that transformation. I remember when we first started covering the Splunk conference with theCUBE. It was heavily virtualization environment. I mean, I first came across Splunk from the VMware community and the like. Customers are being pulled and going through those transformations. You mentioned Kinesis, you talk about, I think you've got an announcement for the Alexa for business also. You have a pretty broad spectrum. I mean, Splunk, how do you manage that portfolio internally and with customers? How do you manage the, I wouldn't say old guard for Splunk but you know manage the modernization and all these changes that are happening? >> Well, sort of the mental model for Splunk has always been, we'll go and get your data wherever it is and we'll pull it into Splunk so then you can correlate, visualize, search, and get value out of that data. And in some cases, that data is going to live, again, in the traditional distributed data center environment. Is going to be a log written to disk. There are still some industries where there are still mainframes. I know it seems crazy, but that is still a big piece and that's not necessarily going to go away tomorrow or the next day. But more importantly, I think increasingly, you're going to see, not just a, again, take an existing VM and forklift that into an IS environment. Lets re-architect an entire service. Lets rethink the way that we're delivering value to our customers. Those are the interesting opportunities for us It's a very close partnership with AWS. We're very closely aligned with the teams. So as they think about services, Cloud Trails, and the Kinesis Firehose, and Guard Duty. These things that they realize are valuable to their customers because they are here and their customers ask for it. We have just a good partnership that says, how can we plug in? How can we contribute to that initiative? >> Hey Barry, there's a word that John used that I want to ask you about. It's data. So you know when we interviewed Andy last year I put forth the premise, I think data is going to be the next flywheel for AWS. How does the marketplace look at that? You work with your partners, obviously integrations, the APIs but data is at the center of it. And how do you make sure that you are securing the data? Make sure that only the people have it but that partners can also help customers get more value out of it? >> Well you know all the applications we list in the catalog are put through security tests and we scan the applications themselves, the code, 24 hours a day seven days a week. It's part of the value we add. But working with ISVs like Splunk we also build API integration to services like Kinesis Firehose, like S3, like Aurora, so that customers have the opportunity to move their data over into AWS, which is where it's secure, and then leverage secure software to access and analyze that data. So I think he's exactly right in working in partnership with AWS. There's that connective tissue between a third party software and the native AWS service. >> Where's it go next for you guys? I mean, obviously, I think you're right about this whole partnership thing. Even though I brought that other question up. The growth is so massive. You can innovate with AWS. It's not like you're just partnering with them and putting it in a marketplace and hope someone buys it. There's growth. I think that's the nuance that people don't understand, is that you can do more with AWS. >> Well yeah I mean absolutely. I think the ability to be part of, the same way, again, in the keynote today, we talked about building in security from the get go. You start with security and with functionality. I think the notion of visibility and observability from a data standpoint. If you are building something, how do you know it's working? How can you provide the folks in operational roles and business roles the data and information that they need? So if you bake that in from the beginning, we now have an opportunity for Splunk to rethink our integration points. To rethink how we deliver value to customers. Again if you think about the Splunk origin story, we started with monitoring and troubleshooting in production environments. Right? Obviously, we built the company on that. We drink a lot of free soda in San Francisco based on those use cases. But if you think about now with DevOps and sort of the shift left movement that >> Your chair has grown significantly, big time because more services are available. >> More services are available but also people are rethinking the whole notion of product development and life cycle. And again I think DevOps, in many cases, the accelerant for DevOps has been cloud and obviously the accelerant for cloud has been AWS. >> Alright question for both of you guys because we've been talking about this on theCUBE and I've got Andy coming on in a few hours. We believe there is going to be a renaissance in software development. You mentioned software lifecycle. You can see it here. Verner's keynote about re-imagining architecture. He put the basic architecture slide up from a video streaming company, boxes and lines, normal architecture. Then S3 buckets, it looked completely different. So the question is with all the simplicity now, all this simplification in APIs. This is going to be a real boom for developers. We believe this is going to be a renaissance in software development, because it's not going to be you grandfather's software development lifecycle. Do you believe that, and how do you see software developers evolving? More craft? More artisanship? What do you see? >> I think that the confines of the scope of what a developer did five, ten, fifteen years ago is different. Developers didn't think about security. They didn't care about security. They didn't think about scalability. They didn't think about. What does elasticity of scale look like in my application? I don't know it worked in my dev environment. That now feels archaic. That's like leeches. Nobody does business like that anymore, right? And I think that's where the notion of >> Cloud9 was an impressive demo too. >> Absolutely. >> Things like that are coming down >> Yeah the idea that you have a fully powered IDE that includes interactivity in the cloud. Folks have sort of dreamt of that. If you think about how heavyweight the client based IDE has got to a certain point kind of in the late odds. Everyone went away from that and said nope we're just going to VI everything. I don't want to see, I don't want to plug in. I don't want to download anything. I just want to VI anything. Now it's sort of, we're back to. I have this full set of functionality. I have code completion, and I have all the things I need as a developer to help me. But its completely light weight. It's a service. It's a utility. It's like the faucet. So-- >> Here's what I would say. I would say that for the first time developers are going to have a rich set of options where they can choose how the customer deploys the software. Containers or serverless. API based or SAS. With the consumption model that matches that use case. Hourly, and metered, annual, or multi-year or consumed via an API service. >> It's going top be awesome and creative too. A lot of creativity. Final question because I know both of your companies very well. Both have really strong communities. The role of communities, certainly open source is growing exponentially. We're seeing that with the Linux Foundation and a variety of other places. With the cloud flywheel, with the open source flywheel, we believe communities are going to be very important. You guys both have strong communities, Splunk and AWS. What would you say to folks that aren't thinking about nurturing and building community into their products? >> I would say that our company was built by our early advocates. I mean again, our mission at the end of the day and from the very beginning was our core practitioners, our users. It's a little slightly different now AWS is sort of the classic developer but for us it was the sysadmin, the tier one and tier two SOC analysts and security. How do we help their lives? How do we make their job better? So we have to have an intimate understanding of what problems are they trying to solve? How do we solve that? How do we abstract away, essentially, the high-effort low-value parts of their job? Have the software do that, so they get to the point where their focus is on the. Essentially they get to apply their intellect, their expertise. Then they evangelize for us. So community is one hundred percent essential. It doesn't matter how great the mouse trap is if you are not connecting with people, if you are not making people part of that and allowing people to share ideas. >> So you had a strategy for community out of the gate. >> Yeah I think it's community first. >> Without community you don't get the feedback on how to improve your product. It's that simple. >> That simple, all right. Man, a great conversation. Marketplace is booming. General Manager of the Marketplace, Barry Russell. We got also John Rooney vice president of product marketing at Splunk. Very successful company. Gone from very small niche product, great community, to public company and now taking over the data world. Great to see you, John. Thanks for coming on. Barry, thanks for the commentary. >> Thank you. >> It' theCUBE 45,000 people here live in Vegas for re:Invent. I'm John Furrier and Stu. We'll be back with more coverage after this short break. (upbeat music)

Published Date : Nov 30 2017

SUMMARY :

and our ecosystem of partners. and John Rooney, Vice President of product management Because you guys got a big mention from Andy Jassy the more AWS continues to innovate Like, "Can you please dress up?" I'm boycotting the tie. Talk about Splunk, the category that they're in, As a customer makes a decision to What's the Splunk formula for the product? I mean, that's the other thing that's great. the Splunk conference with theCUBE. Cloud Trails, and the Kinesis Firehose, and Guard Duty. I put forth the premise, I think It's part of the value we add. is that you can do more with AWS. and sort of the shift left movement that Your chair has grown significantly, in many cases, the accelerant for DevOps So the question is with all the simplicity now, confines of the scope of Yeah the idea that you have a fully powered IDE With the consumption model that matches that use case. With the cloud flywheel, with the open source flywheel, Have the software do that, so they get to the point Without community you don't get the feedback General Manager of the Marketplace, Barry Russell. I'm John Furrier and Stu.

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Chad Whalen, Public Cloud, F5 & Barry Russell, AWS Marketplace and Service Catalog | AWS re:Invent


 

>> Narrator: Live from Las Vegas: It's theCUBE covering AWS reInvent 2017. Presented by AWS, Intel, and our ecosystem of partners. (techno music) >> Welcome back, everyone, we're live here in Las Vegas. 45,000 people here at Amazon Web Services reInvent. This is theCUBE's exclusive coverage. I'm John Furrier, my co-host Stu Miniman. Our next guests are Barry Russell, general manager and business development of Amazon Web Services marketplace, growing like a weed, and Chad Whalen, who is the global Vice President of Public Cloud for F5, guys, welcome back to theCUBE. Barry, welcome to theCUBE. >> Thank you. >> So, I mean, just, you can kinda see it now. Clear as day, no more, I mean, Andy says, "We're okay to be misunderstood." That quote, okay, no one's gonna misunderstand the Marketplace. >> Barry: I think it's pretty clear. >> You get in there, and you make money. It's pretty straightforward. >> Barry: Reducing a bunch of friction for customers. >> What's the current pitch, I mean, because this sounds like an easy sell at this point, what's the real benefits? Because, more of services are coming in. You got composability. What's the current state of the Marketplace? >> Yeah, you know, I think it's a couple of things. Uh, it's about selection and customer choice, so we've really grown the catalog, in terms of number of listings that are available and now more than 4200 listings in the catalog, and we announced three key features that we launched on Tuesday: AWS private link which enables SAS products to be run in a VPC. We announced Private Image Build that allows enterprise customers to run their own hardened OS underneath an image, and then we announced Enterprise Contract to reduce friction in the procurement process between large enterprise customers and software vendors. >> Okay, so I gotta ask, the AWS question: What was the working backwards document on this? Was it a main request from the customers? What was the main driver for some of these features because it sounds like they want to be cloud native, but, yet, they still gotta get that migration over, or was it something else, what was the driver? >> The driver was customer feedback. We went out, and we interviewed hundreds of customers over the last 12 months before we started building some of these features, and, without a doubt, they told us they wanted broader selection, broader deployment options, and to reduce friction around the contracting process, and then we just started building, and, over the course of the last nine to 10 months, that's what we've delivered. >> Awesome, all right, F5, you guys are in the Marketplace. You're partnered with AWS. What's your relationship with AWS, how's that going? >> Oh, I would say our relationship with AWS is fantastic. I mean, they're obviously the innovator in the Cloud space. Public Cloud is a strategic imperative for F5. They're at the vanguard of really the innovation of what's taking place in Public Cloud, and Marketplace is that fantastic medium to reach market, and, so, we really have the premise around meeting our customers how and when they want to be met. Marketplace is an excellent vehicle for us to do that, and we've enjoyed a lot of success with launch. >> How has your customers' consumption changed with the Cloud 'cause I can only imagine that, as they look at the mix of how they're gonna consume technology, they want some Cloud. How did you guys hone in on AWS? What was the real factor there? Was is acquisition of the technology? Was it the performance, what was some of the key things? >> You know, I think it's all about really reducing the friction in the process, right? Our customers are moving to the Cloud to have real-time agility and velocity in their business. What we get out of Marketplace is a fantastic set of options from a commercial construct. This solved the customer requirements. If it's going to be at development, we do it on a utility by the hour. When you start to go into production, we can do it in a subscription or a BYOL, so it's really about what application is there permanence and what's the best outcome for the customer, and we have all of that in front of us in multi-year agreements or otherwise leverage in this vehicle. >> So they're tailoring the products, basically. >> Absolutely. >> It sounds like customers are looking at this tailored model, whatever their needs are. They don't wanna be forced into a. >> Correct. >> Certain use case, they can just kind of mix and match. >> Yup, absolutely. >> Yeah, Barry, you know, think networking security have been spaces that I've seen really exploding in this ecosystem over the last couple a years. It, building off of what John was say, I mean, how much of it is custom stuff? You know, things that they're coming, working with Amazon versus just, you know, oh, it's the everything store where I can go get pieces? >> Well, we work with each vendor that lists in the catalog. We have a SA team, Solution Architect team, to work with them on the optimal architecture, be that an omni-based, API-based, and SAS-based, and then we give that vendor and their product development teams the ability to price those products in utility consumption model metered, for example, on the amount of data or band-width consumed, multi-year contracts that are publicly priced or negotiated behind the scenes. So, both in the innovation and the engineering and how the customer actually deploys the product, we innovate on pricing and consumption models to match those deployment options, and we give vendors, all vendors, that enter the catalog, whether they're open-source or commercial products, like F5, the option to use all of those features. >> Yeah, Chad, I think back to, you know, there was the wave of like software, you know, happening kind of networking and secured and everything, but, you know, you've always been in kind of the application delivery portion of this. How is Cloud accelerating your customers' journey and impacting how fast you need to change inside at F5? >> Yeah, that's a great question. I think that because Public Cloud is such a fantastic vehicle for our customers it was really customers-focused, right? So, when you work back from what the customer wants both in terms of how you orchestrate, how you automate, and then with the commercial construct is then they can use it in a best-fit application, and that's really the grounding point for us, and, when we get friction, any time you have a new medium there's going to be friction points and learning points. We've worked in concert with AWS, Marketplace in particular, about solving these ways, whether it's in private offers or custom negotiated offers specifically for customers to meet their needs from an economic and a delivery standpoint. >> I gotta ask the question 'cause it always pops into my head, especially at this reInvent, the pace of services being released, Lambda, Serverless, you can just see it coming. It's going to put more pressure under the hood for automation, that heavy lifting that's Dev Ops, as we know, right, so no new news there. The question is what does it mean for the Marketplace 'cause now you're gonna be under a lot of pressure to integrate a lot of these plumbing and or, abstracted away dev ops-like tools that developers don't wanna provision, so you have the automate so that seems like a challenge. How are you guys dealing with that? How do you make Lambda sing? How do you guys make this thing go smoother? >> Yeah, it's a really great question. I mean, one of the challenges that you get in, when you get into what I would say Cloud Sprawl, within an organization, is how do you maintain the governance and compliance of those workloads? And so we're really lookin' at it from that basis. We want to give as much flexibility into the model while still maintaining what was designed from the beginning, and so our customers wanna use the rules. They wanna have that portability into Public Cloud so they have the assurance. The underlying technologies are just the delivery vehicles, whether it's containers or Lambda or whatever in a server-less architecture, we're focused really on making sure that we have that ubiquity of posture across the asset wherever that asset is. >> Jeff: Makes your sources work together properly. >> Absolutely. >> Barry, what's the trends that you're seeing in the Marketplace? I mean, obviously, there's a lot of growth. Lot of data, and one of the things that I love about this reInvent is they're servicing this new playbook of, hey, use the data, your own data. We saw a new relic had a great report, Sumo Logic kind of report, that basically anonymizes the data, but they're using real data and Verner will talk about this at the keynote. What data can you share about the Marketplace that shows some trends that indicates or allows us to read the tea leaves of what's gonna happen next? >> Well, I think the customer growth stat that we shared, in terms of active monthly customers, we've gone from a hundred active monthly customers we announced last reInvent last year when we were here to now 160,000 active customers using the Marketplace, so we see steady growth. We see growth and adoption from the enterprise, and customers like Shell and Thomson Reuters, that we announced were part of Enterprise contracts on Tuesday, really beginning to think about using the Marketplace to go from traditional procurement moving to digital procurement model allows their IT organizations' dev ops teams to move much fast when pairing with services like a Kinesis, like an S3, like a Red Shift, when they're matching third party software with an AWS-native service. >> Jeff: Are you happy with things right now? Pretty much looking pretty good! >> I'm happy. >> Jeff: Middle of the fairway. >> I think it's been a fantastic show! (laughing) >> I'm happy, F5 has been a great partner of ours in the Marketplace, I'm a happy camper. >> Jeff: What's next? >> What's next? I think what's next for us next year is continuing to grow the Enterprise contract that we deployed, so we started with a small set of customers and vendors that participated to help us arrive at that contract that they both could use, and, I think that over the course of the next 12 months, we really need to think about the types of customers and vendors that enter that program. >> All right, Barry Russell and Chad Whalen with F5. Barry will be back on our next segment with another partner. A lot of partner goodness here. Amazon's ecosystem's exploding, and there's a lot of value to be had by all. That's theCUBE bringing you some content value on our third day live coverage. 45,000 people here this year at Amazon Webster's reInvent. More after this short break. I'm John Furrier with Stu Miniman. We'll be right back. (techno music)

Published Date : Nov 30 2017

SUMMARY :

It's theCUBE covering AWS reInvent 2017. and Chad Whalen, who is the global Vice President So, I mean, just, you can kinda see it now. You get in there, and you make money. What's the current state of the Marketplace? and now more than 4200 listings in the catalog, and, over the course of the last nine to 10 months, Awesome, all right, F5, you guys are in the Marketplace. and Marketplace is that fantastic medium to reach market, Was is acquisition of the technology? and we have all of that in front of us in multi-year this tailored model, whatever their needs are. Yeah, Barry, you know, think networking security like F5, the option to use all of those features. and secured and everything, but, you know, and that's really the grounding point for us, I gotta ask the question 'cause I mean, one of the challenges that you get in, Lot of data, and one of the things that I love the Marketplace to go from traditional procurement in the Marketplace, I'm a happy camper. that we deployed, so we started with a small set That's theCUBE bringing you some content value

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Barry Holmes, Surf Air - Zuora Subscribed 2017 (old)


 

>> Hey, welcome back, everybody, Jeff Frick here with the CUBE. We're at Zuora Subscribe 2017 in downtown San Francisco. 2000 people, it's all about the subscription economy, and really what the subscription economy does in terms of the relationship between a client and a customer. And that's I think what's the important story besides the mechanics and the accounting and all the other stuff that's going on. We're excited to have our next guest, Barry Holmes. He is the chief revenue officer of Surf Air. Barry welcome. >> Thanks Jeff, glad to be here. >> Absolutely, so for people that aren't familiar with Surf Air, give them a quick background on the company. >> Sure, so Surf Air has been around for four years. It's a membership-based club where you save two hours every time you fly. You're flying out of executive airports on smaller, executive planes. You get the private experience, except it's on a schedule. Everything's on your app, et cetera, so we're really addressing that pain point that your business traveler has in wasting time at big airports to fly short haul trips. So currently, we're only in California and Las Vegas. We have big, aggressive growth plans in Texas, Europe, and the rest of the world, because for short haul city pairs, like San Francisco-L.A, L.A-Vegas, et cetera, they exist all over the world. Those big population centers are getting wealthier, busier, more time-pressed, yet the infrastructure and the commercial world hasn't kept up. >> Right, right. You mentioned the big airports, but you fly into the Bay area. I know you fly into San Carlos, right? >> Right, so that's how we solved the problem is when you're still going to the market that you want to go to from the market that you're coming from, but you're flying out of San Carlos in the Bay area to Burbank or Hawthorne in LA, or you're flying into an FBO attached to Burbank airport. So that's how you save so much time. You show up 15 minutes ahead of your flight. You book everything on your app. We basically give our members back two hours every time they fly, or a whole day if they fly weekly. So every month, you're getting a day back, and so our members are high-powered. They know how to use their time, and when they do that, they're able to create a life out of the time we give them. >> And yet, unlike, say, some of the net jets or some of those things, you're actually getting the, it's not a schedule. So you guys have added the schedule component to it, and you've enabled that using a mobile app. >> Yeah, so the schedule basically gives you the frequency that you need, and it mitigates the cost associated with typical charter travel. >> Jeff: Right, right. >> So you're getting a private experience, but you're not chartering the flight, paying for dead legs. You know, to charter a flight by yourself to San Francisco from LA is going to be $8,000 to $10,000, whereas you fly with us weekly, it's going to be an average of $650 a flight. >> Interesting, okay. We're here at Zuora Subscribe. So, subscription, why did you choose to go with a subscription model as the way to interact with your customers? >> So I've been in the membership business or subscription business in several businesses now, and I think there's a distinct difference between the relationship a company has with its members, and the relationship a company has with customers. So there's obviously- >> Funny, you don't even use the customer phrase, you say members. >> I don't use customers, they're members of ours. >> Okay. >> So when you're a member of the club, you're going to get treated differently, and in all honesty, sometimes we get scathing feedback, but it's good. We learn from that and improve the business based on how the members use it, and how they interact with us, because they're part of the family. A customer, if they don't like it, they often leave. You have to come up with surveys and things like that to find out what's going on, but with us, we can see how often a member engages with us, which flights they take, which flights they enjoy, and we have member care people or member management resources that deal with these members every day. >> Right. >> The feedback loop, it really improves the value of the membership and it also improves the business. And it clearly, a recurring revenue model is good, if you put the member first and handle their needs, that's ultimately going to drive your revenue. >> Right, because you got to keep delivering value over and over and over and over per time period. >> Right. >> You can't just rely on that first big pop and maybe a maintenance fee or whatever. >> No, exactly, we look at it as we don't want to get into the discount game. We want to charge a fair price for what we deliver, but we want to make the experience worth it. And we found that our members really don't blink at the price as long as the experience is there, because they realize it's a much lower price versus say charter, but if we keep innovating and give them the options they want, the times they want, the service level that they want, then it builds value for us and we put value back in it for the member. That's the symbiotic relationship. >> Okay, and how important was the subscription model to the business of Surf Air in terms of the founding. I don't know if you were there at the beginning. Is it really an integral part of it? Or is it kind of a nice to have that you guys added on after the fact? >> No, I was not there for the founding, but I do believe it was an integral part, because they realized that in order to create a different business model, they saw the value of a subscription business. Anytime you look at business models, knowing that when you wake up on June 1 or July 1, you've got recurring revenue there, that's going to be more appealing. >> Jeff: Right. >> How you treat those members to grow it is obviously the question. >> Right. Certainly not an inexpensive business to run, a small airline, so- >> No, and that's- >> It's nice to have that recurring revenue. >> It's a heavy asset business, so you have to get the value right. You have to get the pricing and the usage right, and those are the lessons that we've learned over time. Now we know how often people fly, what they expect, and what kind of price makes sense for both us and them. >> Right, right, I'm going to give you the last word before you have to go. What's kind of your sense of what's going on here at Zuora Subscribe? Water cooler chat, what are you hearing? Any surprises, what's kind of the feel as this subscription thing really starts to go. >> Yeah, I mean, I think, to think that you've got a conference built around a business model is unheard of, and so I think it's extremely valuable, because when you're talking to people in completely different businesses, yet they serve their members or their subscribers in the way that makes sense for their business. You can actually take a lot back into what makes sense for your business. So feeding the model, knowing that you've got a base of people that you have to serve the right way, you can really learn a lot from all sorts of businesses. That's what's cool about this. >> Very good. All right, he's Barry Holmes. I'm Jeff Frick. You're watching the Cube from Zuora Subscribe. Thanks for stopping by. >> Thank you. >> All right, thanks for watching.

Published Date : Jun 8 2017

SUMMARY :

and all the other stuff that's going on. Absolutely, so for people that aren't familiar and the rest of the world, but you fly into the Bay area. out of the time we give them. So you guys have added the schedule component to it, Yeah, so the schedule basically gives you You know, to charter a flight by yourself to San Francisco So, subscription, why did you choose to go and the relationship a company has with customers. Funny, you don't even use the customer phrase, You have to come up with surveys and things like that of the membership and it also improves the business. Right, because you got to keep delivering value and maybe a maintenance fee or whatever. at the price as long as the experience is there, that you guys added on after the fact? knowing that when you wake up on June 1 or July 1, obviously the question. Certainly not an inexpensive business to run, so you have to get the value right. Right, right, I'm going to give you the last word of people that you have to serve the right way, All right, he's Barry Holmes.

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Barry Baker, IBM - IBM Machine Learning Launch - #IBMML - #theCUBE


 

>> [Narrator] Live from New York, it's theCUBE! Covering the IBM Machine Learning Launch Event, brought to you by IBM. Now, here are your hosts: Dave Vellante and Stu Miniman. >> Hi everybody, we're back, this is theCUBE. We're live at the IBM Machine Learning Launch Event. Barry Baker is here, he's the Vice President of Offering Management for z Systems. Welcome to theCUBE, thanks for coming on! >> Well, it's my first time, thanks for having me! >> A CUBE newbie, alright! Let's get right into it! >> [Barry Baker] Go easy! >> So, two years ago, January of 2015, we covered the z13 launch. The big theme there was bringing analytics and transactions together, z13 being the platform for that. Today, we're hearing about machine learning on mainframe. Why machine learning on mainframe, Barry? >> Well, for one, it is all about the data on the platform, and the applications that our clients have on the platform. And it becomes a very natural fit for predictive analytics and what you can get from machine learning. So whether you're trying to do churn analysis or fraud detection at the moment of the transaction, it becomes a very natural place for us to inject what is pretty advanced capability from a machine learning perspective into the mainframe environment. We're not trying to solve all analytics problems on the mainframe, we're not trying to become a data lake, but for the applications and the data that reside on the platform, we believe it's a prime use case that our clients are waiting to adopt. >> Okay, so help me think through the use case of I have all this transaction data on the mainframe. Not trying to be a data lake, but I've got this data lake elsewhere, that might be useful for some of the activity I want to do. How do I do that? I'm presuming I'm not extracting my sensitive transaction data and shipping it into the data lake. So, how am I getting access to some of that social data or other data? >> Yeah, and we just saw an example in the demo pad before, whereby the bulk of the data you want to perform scoring on, and also the machine learning on to build your models, is resident on the mainframe, but there does exist data out there. In the example we just saw, it was social data. So the demo that was done was how you can take and use IBM Bluemix and get at key pieces of social data. Not a whole mass of the volume of unstructured data that lives out there. It's not about bringing that to the platform and doing machine learning on it. It's about actually taking a subset of that data, a filtered subset that makes sense to be married with the bigger data set that sits on the platform. And so that's how we envision it. We provide a number of ways to do that through the IBM Machine Learning offering, where you can marry data sources from different places. But really, the bulk of the data needs to be on z and on the platform for it to make sense to have this workload running there. >> Okay. One of the big themes, of course, that IBM puts forth is platform modernization, application modernization. I think it kind of started with Linux on z? Maybe there were other examples, but that was a big one. I don't know what the percentage is, but a meaningful percentage of workloads running on z are Linux-based, correct? >> Yeah, so, the way I would view it is it's still today that the majority of workload on the platform is z/OS based, but Linux is one of our fastest growing workloads on the platform. And it is about how do you marry and bring other capabilities and other applications closer to the systems of record that is sitting there on z/OS. >> So, last week, at AnacondaCON, you announced Anaconda on z, certainly Spark, a lot of talk on Spark. Give us the update on the sort of tooling. >> We recognized a few years back that Spark was going to be key to our platform longer-term. So, contrary to what people have seen from z in the past, we jumped on it fast. We view it as an enabling technology, an enabling piece of infrastructure that allows for analytics solutions to be built and brought to market really rapidly. And the machine learning announcement today is proof of that. In a matter of months, we've been able to take the cloud-based IBM Watson Machine Learning offering and have the big chunk of it run on the mainframe, because of the investment we made in spark a year and a half ago, two years ago. We continue to invest in Spark, we're at 2.0.2 level. The announcement last week around Anaconda is, again, how do we continue to bring the right infrastructure, from an analytics perspective, onto the platform. And you'll see later, maybe in the session, where the roadmap for ML isn't just based on Spark. The roadmap for ML also requires us to go after and provide new runtimes and new languages on the platform, like Python and Anaconda in particular. So, it's a coordinated strategy where we're laying the foundation on the infrastructure side to enable the solutions from the analytics unit. >> Barry, when I hear about streaming, it reminds me of the general discussion we've been having with customers about digital transformation. How does mainframe fit into that digital mandate that you hear from customers? >> That's a great, great question. From our perspective, we've come out of the woods of many of our discussions with clients being about, I need to move off the platform, and rather, I need to actually leverage this platform, because the time it's going to take me to move off this platform, by the time I do that, digital's going to overwash me and I'm going to be gone." So the very first step that our clients take, and some of our leading clients take, on the platform for digital transformation, is moving toward standard RESTful APIs, taking z/OS Connect Enterprise Edition, putting that in front of their core, mission-critical applications and data stores, and enabling those assets to be exposed externally. And what's happening is those clients then build out new engaging mobile web apps that are then coming directly back to the mainframe at those high value assets. But in addition, what that is driving is a whole other set of interaction patterns that we're actually able to see on the mainframe in how they're being used. So, opening up the API channel is the first step our clients are taking. Next is how do they take the 200 billion lines of COBOL code that is out there in the wild, running on these systems, and how do they over time modernize it? And we have some leading clients that are doing very tight integration whereby they have a COBOL application, and as they want to make changes to it, we give them the ability to make changes in it, but do it in Java, or do it in another language, a more modern language, tightly integrated with the COBOL runtime. So, we call that progressive modernization. It's not about come in and replace the whole app and rewrite that thing. That's one next step on the journey, and then as the clients start to do that, they start to really need to lay down a continuous integration, continuous delivery tool chain, building a whole dev ops end-to-end flow. That's kind of the path that our clients are on for really getting much more faster and getting more productivity out of their development side of things. And in turn, the platform is now becoming a platform that they can deliver results on, just like they could on any other platform. >> That's big because a lot of customers use to complain, well, I can't get COBOL skills or, you know, and so IBM's answer was often, well, we got 'em. You can outsource it to us and that's not always the preferred approach so, glad to hear you're addressing that. On the dev ops discussion, you know, a lot of times dev ops is about breaking stuff. How about the main frame workload's all about not breaking stuff so, waterfall, more traditional methodologies are still appropriate. Can you help us understand how customers are dealing with that, sort of, schism. >> Yeah, I think dev ops, some people would come at it and say, that's just about moving fast and breaking some eggs and cleaning up the mess and then moving forward from but from our perspective it's, that's not it, right? That can't be it for our customers because of the criticality of these systems will not allow that so from our, our dev ops model is not so much about move fast and break some eggs, it's about move fast in smaller increments and in establishing clear chains and a clear pipeline with automated test suites getting executed and run at each phase of the pipeline before you move to production. So, we're not going to... And our approach is not to compromise on quality as you kind of move towards dev ops and we have, internally, our major subsystems right? So, KIX, IMS, DB2. They're all on their own journey to deliver and move towards continuous integration in dev ops internally. So, we're eating our own... We're dog fooding this here, right? We're building our own teams around this and we're not seeing a decline in quality. In fact, as we start to really fix and move testing to the left, as they call it, shift left testing, right? Earlier in the cycle you regression test. We are seeing better quality come because of that effort. >> You put forth this vision, as I said, at the top of this segment. Vision, this vision of bringing data in analytics, in transactions together. That was the Z13 announcement. But the reality is, a lot of customers would have their main frame and then they'd have, you know, some other data warehouse, some infiniband pipe, maybe to that data warehouse was there approximation of real time. So, the vision that you put forth was to consolidate that. And has that happened? Are you starting to do that? What are they doing with the data warehouse? >> So, we're starting to see it. I mean, and frankly, we have clients that struggle with that model, right? And that's precisely why we have a very strong point of view that says, if this is data that you're going to get value from, from an analytics perspective and you can use it on the platform, moving it off the platform is going to create a number of challenges for you. And we've seen it first hand. We've seen companies that ETL the data off the platform. They end up with 9, 10, 12 copies of the data. As soon as you do that, the data is, it's old, it's stale and so any insights you derive are then going to be potentially old and stale as well. The other side of it is, our customers in the industries that heavy users of the mainframe, finance, banking, healthcare. These are heavily regulated industries that are getting more regulated. And they're under more pressure to ensure governance and, in their meeting, the various regulation needs. As soon as you start to move that data off the platform, your problem just got that much harder. So, we are seeing a shift in approaches and it's going to take some time for clients to get past this, right? Because, enterprise data warehouse is a pretty big market and there's a lot of them out there but we're confident that for specific use cases, it makes a great deal of sense to leave the data where it is bring the analytics as close to that data as possible, and leverage the insight right there at the point of impact as opposed to pushing it off. >> How about the economics? So, I have talked, certainly talked to customers that understand it for a lot of the work that they're doing. Doing it on the Z platform is more cost effective than maybe, try to manage a bunch of, you know, bespoke X86 boxes, no question. But at the end of the day, there's still that CAPEX. What is IBM doing to help customers, sort of, absorb, you know, the costs and bring together, more aggressively, analytic and transaction data. >> Yeah, so, in agreement a 100%, I think we can create the best technology in the world but if we don't close on the financials, it's not going to go anywhere, it's not going to get, it's not going to move. So, from an analytics perspective, just starting at the ground level with spark, even underneath the spark layer, there are things we've done in the hardware to accelerate performance and so that's one layer. Then you move into spark. Well, spark is running on our java, our JDK and it takes advantage of using and being moved off to the ziip offload processors. So, those processors alone are lower cost than general purpose processors. We then have additionally thought this through, in terms of working with clients and seeing that, you know, a typical use case for running spark on the platform, they require three or four ziips and then a hundred, two hundred gig of additional memory. We've come at that as a, let's do a bundled offer and with you that comes in and says, for that workload, we're going to come in with a different price point for you. So, the other side of it is, we've been delivering over the last couple of years, ways to isolate workload from a software license cost perspective, right. 'Cause the other knock that people will say is, as I add new workload it impacts all the rest of my software Well, no. There are multiple paths forward for you to isolate that workload, add new workload to the platform and not have it impact your existing MLC charges so we continue to actually evolve that and make that easier to do but that's something we're very focused on. >> But that's more than just, sort of an LPAR or... >> Yeah, so there's other ways we could do that with... (mumbles) We're IBM so there's acronyms right. So there's ZCAP and there's all other pricing mechanisms that we can take advantage of to help you, you know, the way I simply say it is, we have to enable for new workload, we need to enable the pricing to be supportive of growth, right, not protecting and so we are very focused on, how do we do this in the right way that clients can adopt it, take advantage of the capabilities and also do it in a cost effective way. >> And what about security? That's another big theme that you guys have put forth. What's new there? >> Yeah so we have a lot underway from the security perspective. I'm going to say stay tuned, more to come there but there's a heavy investment, again, going back to what our clients are struggling with and that we hear in day in and day out, is around how do I ensure, you know, and how do I do encryption pervasively across the platform for all of the data being managed by the system, how do I do that with ease, and how do I do that without having to drive changes at the application layer, having to drive operational changes. How do I enable these systems to get that much more secure with these and low cost. >> Right, because if you... In an ideal world you'd encrypt everything but there's a cost of doing that. There are some downstream nuances with things like compression >> Yup. >> And so forth so... Okay, so more to come there. We'll stay tuned. >> More to come. >> Alright, we'll give you the final word. Big day for you, guys so congratulations on the announcement You got a bunch of customers who're comin' in very shortly. >> Yeah no... It's extremely, we're excited to be here. We think that the combination of IBM systems, working with the IBM analytics team to put forward an offering that pulls key aspects of Watson and delivers it on the mainframe is something that will get noticed and actually solve some real challenges so we're excited. >> Great. Barry, thanks very much for coming to theCUBE, appreciate it >> Thanks for having me. Thanks for going easy on me. >> You're welcome. Keep it right there. We'll be back with our next guest, right after this short break. (techno music)

Published Date : Feb 15 2017

SUMMARY :

brought to you by IBM. Barry Baker is here, he's the analytics and transactions together, that reside on the platform, we believe So, how am I getting access to and also the machine learning on to build your models, One of the big themes, of course, that the majority of workload on the platform is z/OS based, you announced Anaconda on z, and have the big chunk of it run on the mainframe, it reminds me of the general discussion we've been having because the time it's going to take me to move On the dev ops discussion, you know, a lot of times dev ops Earlier in the cycle you regression test. So, the vision that you put forth was to consolidate that. moving it off the platform is going to create But at the end of the day, there's still that CAPEX. and make that easier to do but the way I simply say it is, we have to enable That's another big theme that you guys have put forth. and that we hear in day in and day out, but there's a cost of doing that. Okay, so more to come there. Alright, we'll give you the final word. and delivers it on the mainframe Barry, thanks very much for coming to theCUBE, appreciate it Thanks for going easy on me. We'll be back with our next guest,

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Haseeb Budhani, Rafay & Rakesh Singh, Regeneron | AWS re:Invent 2022


 

(upbeat music) >> Welcome back to theCUBE's live coverage of AWS re:Invent. Friends, it's good to see you. Lisa Martin here with Dave Vellante. This is our fourth day of CUBE wall-to-wall coverage, Dave. I can't believe it. And the expo hall is still going incredibly strong. >> Yeah, it is. It feels like the biggest re:Invent ever. I'm told it's almost as big as 2019. I don't know, maybe I was half asleep at 2019. That's very possible. But I'm excited because in 2017 Andy Jassy came on theCUBE and he said if Amazon had to do it all over again, if it knew then what it had now, we would've done the whole thing in containers or using Lambda, using serverless and using containers. Didn't have that opportunity back then. And I'm excited 'cause Rafay Systems is someone we've worked with a lot as an innovator in this space. >> Yep, and we're going to be talking with Rafay again. I think it's your 10th time Haseeb on the show >> Like once or twice. >> And a great customer who's going to talk about their serverless journey. Haseeb Budhani joins us once again, the CEO of Rafay. Great to see you. Rakesh Singh is here as well, the Head of Cloud and DevOps at Regeneron. Guys, it's great to have you on the program. How you feeling on day four of re:Invent? >> Excitement is as high as ever basically. >> Isn't it amazing? >> Rakesh: That's true. >> Haseeb: I just need some sleep. >> I'm with you on that. Caffeine and sleep. >> So many parties. So many meetings, oh my God. >> But the great thing is, Haseeb, that people want to engage with you. They're loving what Rafay is doing. You guys are a great testament to that, which we're going to uncover on the show. What are some of the things that you're hearing in the booth from customers? What's been some of the feedback? >> So firstly, as I said, it feels like the biggest one ever. I've been coming to re:Invent a long time and I mean, I know the numbers say it's not, but oh my God, this is a lot of people. Every time we've spoken over the last year and the point I always make to you, and we've spoken enough time about this is that enterprises are truly adopting this idea of Kubernetes containers, serverless, et cetera. And they're all trying to figure out what is the enterprise strategy for these things? They're thinking beyond technology and thinking operationalization of these technologies. And that's not the same thing. There's a toy and then there's the real thing. And that's not the same thing. And that's the gap that every enterprise customer I talked to and the booth traffic has been just amazing. I mean, but coming here I was thinking, my God, this is really expensive. And I'm thinking, wow, this is a great investment. Because we met such amazing companies who all essentially are saying exactly the same thing, which is as we go and productize and bring our high value applications to the modern infrastructure space, like Kubernetes, Lambda, et cetera, solving for the automation governance is really, really hard because, well, at one point, I guess when the economy was doing crazy well, I could keep hiring people, but I can't do that anymore either. So they're out looking for automation strategies that allow them to do more with the teams they have. And that's exactly what Rafay is here for. >> Yeah. Lisa, Adam Selipsky in his keynote, I love the, he said, "If you want to save money, the cloud is the place to do it." >> Exactly. Yep. Let's talk about Regeneron. Everyone knows it's a household word especially over the last couple of years, but talk about, Rakesh, Regeneron as a technology company that delivers life-saving pharmaceuticals. And where does cloud and Rafay fit into your strategy? >> So cloud has been a backbone of our compute strategy within Regeneron for a very long time now. The evolution from a traditional compute structure to more serverless compute has been growing at a rapid pace. And I would say like we are seeing exponential growth within the adaption of the compute within containers and Kubernetes world. So we've been on this journey for a long time and I think it's not stopping anytime soon. So we have more and more workload, which is running on Kubernetes containers and we are looking forward to our partnership with Rafay to further enhance it, as Haseeb mentioned, the efficiency is the key. We need to do more with less. Resourcing is critical and cloud is evolved from that journey that do more things in a more efficient manner. >> That was the original catalyst as we got to help our development team, be more productive. >> That's correct. >> Eliminate the heavy lifting. And then you started presumably doing some of the less heavy, but still heavy lifting and we talked off camera and then you're increasingly moving toward serverless. >> Rakesh: That's correct. >> Can you describe that journey? What that's like? >> So I think like with the whole adoption that things are taking a much faster pace. Basically we are putting more compute onto containers and the DevOps journey is increasingly getting more, more faster. >> Go ahead. 'Cause I want to understand where Rafay sits in this whole equation. I was talking about, I'm not a developer, but I was talking to developer yesterday trying to really understand the benefits of containers and serverless and I said, take me through what you have to do when you're using containers. He said, I got to build the container image then I got to deploy an EC2 instance where I got to choose and I got to allocate memory of the fence the app in a VM then I got to run the computing instance against the app. And then, oh by the way, I got to pay 'cause all that EC2 that whole time. Depending on how you approach serverless you're going to eliminate a lot of those steps. >> That is correct. So what we do is basically like in a traditional sense, the computer is sitting idle at quite a lot basically. >> But you're paying. >> And you're still paying for that. Serverless technologies allows us to use the compute as needed basis. So whenever you need it, it is available. You run your workload on that and after that it shuts down or goes to minimal state and you don't need to pay as much as your paying. >> And then where do you guys fit in that whole equation? >> Look, serverless has a paradigm. If you step back from the idea of containers versus Lambda or whatever functions. The idea should be that the list you just read out of what developers have to do. Here's what they really should do. They should write their code, they should check it in, and they never have to think about it again. That should be the case. If they want to debug their application, there should be a nice front end where they go and they interact with their application and that's it. What is Kubernetes? I don't care. That's the right answer. And we did not start this journey as an industry there because usually the initial adopters are developers who do the heavy lifting. Developers want to learn, they want to solve these problems. But then eventually the expectation is that the platform organization and an enterprise is going to own this platform for me so I can go back to doing my job, which is writing code. And that's where Rakesh's team comes in. So Rakesh team is building the standard at Regeneron. Whether you're writing a long-lasting app, which is going to run in a container or you're going to write an event-driven application, which is going to be a function, whatever. You write your app, we will give you the necessary tooling and plumbing to take care of all these things. And this is my problem. My being Rakesh. Rakesh is my customer. He has his customers. We as Rafay, A, we have to make Rakesh's system successful because we have to give them right automation to do all these things so that he can service hundred, or in his case, thousands and thousands of different individuals. But then collectively, we have to make sure that the developer experience is optimal so that truly they just write their code and EC2, they don't want to deal with this. In fact, on Monday evening, in the Kubernetes keynote by Barry Cooks, one of the things he said was that in a CIO sort of survey they did, CIO said, 80% of the time of developers is wasted on infrastructure stuff and not on innovation. We need to bring that 80% back so that a hundred percent of the work is on innovation and today it's not. >> And that's what you do. >> That's what we do. >> In your world as a developer, I only have to worry about my writing my code and what functions I'm going to call. >> That is correct. And it is important because the efficiencies of a developer need to be focused on doing the things which business is asking for. The 80% of the work like to make sure the things are secure, they're done the right way, the standards are followed, scanning part of it, that work if we can offload to a platform, for example, Rafay, saves a lot of works, a lot of work cycles from the developers perspective. >> Thank you for that. It was nice little tutorial on the benefits. >> Absolutely. So you transform the developer experience. >> That's correct. >> How does that impact Regeneron overall business? We uplevel that. Give me that view. >> So with that, like what happens, the key thing is the developers productivity increases. We are able to do more with less. And that is the key thing to our strategy that like with the increase in business demand, with the increase in lot of compute things, which we are doing, we need to do and hiring resources is getting more difficult than ever. And we need to make sure that we are leveraging platforms and tools basically to do, enable our developers to focus on key business activity rather than doing redundant things and things which we can leverage some other tooling and platform for that business. >> Is this something in terms of improving the developer experience and their productivity faster time to market? Is this accelerating? >> That's correct. >> Is this even like accelerating drug discovery in some cases? >> So COVID is like a great example for that. Like we were able to fast track our drug discovery and like we were able to turn it into an experience where we were able to discover new drugs and get it to the market in a much faster pace. That whole process was expedited using these tools and processes basically. So we are very proud of that. >> So my understanding is you're running Rafay with EKS. A lot of choices out there. Why? Why did you choose to go in that direction? >> So Regeneron has heavily invested in cloud recently, over the years basically. And then we are focusing on hybrid cloud now that we we are like, again, these multiple cloud providers of platforms which are coming in are strategies to focus on hybrid cloud and Rafay is big leader in that particular space where we felt that we need to engage or partner with Rafay to enable those capabilities, not just on AWS, but across the board. One single tool, one single process, one single knowledge base helps us achieve more efficiencies. >> Less chaos, less complexity. >> That's correct. Let's say when you're in customer conversations, which I know you've had many this week, but you probably do that all the time. Regeneron is a great use case for Rafay. It's so tangible, life sciences. We all get that, especially coming out of the pandemic. What do you say to customers are the top three differentiators of Rafay and why they should go Rafay on top of EKS? >> What's really interesting about these conversations is that, look, we have some pretty cool features in our product. Obviously we must have something interesting otherwise nobody would buy our product. And we have access management and zero trust models and cluster provisioning, all these very nice things. But it always comes down to exactly the same thing, which is every large enterprise that started a journey, independent or Rafay because they didn't know who we were, it's fine. Last year we were a young company, now we are a larger company and they all are basically building towards a roadmap which Rafay truly understands. And in my opinion, and I'm confident when I say this, we understand their life, their journey better than any other company in the market. The reason why we have the flurry of customers we have, the reason why the product has the capacity that it does is because for whatever reason, look, it's scale lock. That's for the history books. But we have complete clarity on what a pharmaceutical company or financial customers company or a high tech company the journey they will take to the cloud and automation for modern infrastructure, we get it. And what I'm selling them is the is the why, not the what. There's a lot of great answers for the what? What do we do? Rakesh doesn't care. I mean, he's trying to solve a bigger problem. He's trying to get his researchers to go faster. So then when they want to run a model, they should be able to do it right now. That's what he cares about. Then he looks for a tool to solve the business problem. And we figured out how to have that conversation and explain why Rafay helps him, essentially multiply the bandwidth that he has in his organization. And of course to that end we have some great technology/ But that's a secondary issue, the first, to me the why is more important than the what. And then we talk about how, which he has to pay us money. That's the how. But yeah, we get there too. But look, this is the important thing. Every enterprise is on exactly the same journey, Lisa. And that if you think about it from just purely economic efficiencies perspective that is not a good investment for our industry. If everybody's solving the same problem that's a waste of resources. Let's find a way to do, what is the point of the cloud? We used to all build data centers. That was not efficient. We all went to the cloud because it's more efficient to have somebody else, AWS, solve this problem for us so we can now focus on the next level problem. And then Rafay solving that problem so that he can focus on his drug discovery, not on Kubernetes. >> That's correct. It's all about efficiencies. Like doing things, learn from each other's experience and build upon it. So the things have been solved. One way you need to leverage that, reuse it. So the principles are the same. >> So then what's next? You had done an amazing job transforming the company. You're facilitating drug discovery faster than ever before. From an infrastructure perspective, what's next on your journey? >> So right now the roadmap what we have is basically talking about making sure that the workload are running more efficient, they're more secure. As we go into these expandable serverless technology, there are more challenging opportunities for us to solve. Those challenges are coming up. We need to make sure that with the new, the world we are living in, we are more securely doing stuff what we were doing previously. More efficiencies is also the key and more distributed. Like if we can leverage the power of cloud in doing more things on demand is on our roadmap. And I think that is where we are all driving. >> And when you said hybrid, you're talking about connecting to your on-prem tools and data? How about cross cloud? >> We are invested in multiple cloud platform itself and we are looking forward to leveraging a technology, which is truly cloud native and we can leverage things together on that. >> And I presume you're helping with that, obviously. >> Last question for both of you. We're making an Instagram reel. Think of this as a sizzle reel, like a 32nd elevator pitch. Question, first one goes to you, Rakesh. If you had a bumper sticker, you put it on, I don't know, say a DeLorean, I hear those are coming back. What would it say about Regeneron as a technology company that's delivering therapeutics? >> It's a tough question, but I would try my best. The bumper sticker would say, discover drug more faster, more efficient. >> Perfect. Haseeb, question about Rafay. What's the bumper sticker? If you had a billboard in on Highway 101 in Redwood City about Rafay and what it's enabling organizations enterprises across the globe to achieve, what would it say? >> I'll tell you what our customers say. So our customers call us the vCenter for Kubernetes and we all know what a vCenter is. We all know why vCenter's so amazingly successful because it takes IT engineers and gives them superpowers. You can run a data center. What is the vCenter for this new world? It us. So vCenter is obviously a trademark with our friends at VMware, so that's why I'm, but our customers truly call us the vCenter for Kubernetes. And I think that's an incredible moniker because that truly codifies our roadmap. It codifies what we are selling today. >> There's nothing more powerful and potent in the voice of the customer. Thank you both for coming on. Thank you for sharing the Regeneron story. Great to have you back on, Haseeb. You need a pin for the number of times you've been on theCUBE. >> At least a gold star. >> We'll work on that. Guys, thank you. We appreciate your time. >> Haseeb: Thank you very much. >> For our guests and for Dave Vellante, I'm Lisa Martin. You're watching theCUBE, the leader in live enterprise and emerging tech coverage. (upbeat music)

Published Date : Dec 1 2022

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And the expo hall is still It feels like the biggest re:Invent ever. Yep, and we're going to again, the CEO of Rafay. Excitement is as I'm with you on that. So many meetings, oh my God. What are some of the and the point I always make to you, the cloud is the place to do it." especially over the last couple of years, We need to do more with less. as we got to help our development some of the less heavy, and the DevOps journey is increasingly of the fence the app in a VM the computer is sitting idle and you don't need to pay is that the platform I only have to worry The 80% of the work like to on the benefits. So you transform the developer experience. How does that impact And that is the key thing to our strategy and get it to the market go in that direction? not just on AWS, but across the board. are the top three differentiators of Rafay And of course to that end we So the things have been solved. So then what's next? sure that the workload and we are looking forward And I presume you're Question, first one goes to you, Rakesh. but I would try my best. across the globe to What is the vCenter for this new world? and potent in the voice of the customer. We appreciate your time. the leader in live enterprise

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Haseeb Budhani & Anant Verma | AWS re:Invent 2022 - Global Startup Program


 

>> Well, welcome back here to the Venetian. We're in Las Vegas. It is Wednesday, Day 2 of our coverage here of AWS re:Invent, 22. I'm your host, John Walls on theCUBE and it's a pleasure to welcome in two more guests as part of our AWS startup showcase, which is again part of the startup program globally at AWS. I've got Anant Verma, who is the Vice President of Engineering at Elation. Anant, good to see you, sir. >> Good to see you too. >> Good to be with us. And Haseeb Budhani, who is the CEO and co-founder of Rafay Systems. Good to see you, sir. >> Good to see you again. >> Thanks for having, yeah. A cuber, right? You've been on theCUBE? >> Once or twice. >> Many occasions. But a first timer here, as a matter of fact, glad to have you aboard. All right, tell us about Elation. First for those whom who might not be familiar with what you're up to these days, just give it a little 30,000 foot level. >> Sure, sure. So, yeah, Elation is a startup and a leader in the enterprise data intelligence space. That really includes a lot of different things including data search, data discovery, metadata management, data cataloging, data governance, data policy management, a lot of different things that companies want to do with the hoards of data that they have and Elation, our product is the answer to solve some of those problems. We've been doing pretty good. Elation is in running for about 10 years now. We are a series A startup now, we just raised around a few, a couple of months ago. We are already a hundred million plus in revenue. So. >> John: Not shabby. >> Yeah, it's a big benchmark for companies to, startup companies, to cross that milestone. So, yeah. >> And what's the relationship? I know Rafay and you have worked together, in fact, the two of you have, which I find interesting, you have a chance, you've been meeting on Zoom for a number of months, as many of us have it meeting here for the first time. But talk about that relationship with Rafay. >> Yeah, so I actually joined Elation in January and this is part of the move of Elation to a more cloud native solution. So, we have been running on AWS since last year and as part of making our solution more cloud native, we have been looking to containerize our services and run them on Kubernetes. So, that's the reason why I joined Elation in the first place to kind of make sure that this migration or move to a cloud native actually works out really well for us. This is a big move for the companies. A lot of companies that have done in the past, including, you know, Confluent or MongoDB, when they did that, they actually really reap great benefits out of that. So to do that, of course, you know, as we were looking at Kubernetes as a solution, I was personally more looking for a way to speed up things and get things out in production as fast as possible. And that's where I think, Janeb introduced us... >> That's right. >> Two of us. I think we share the same investor actually, so that's how we found each other. And yeah, it was a pretty simple decision in terms of, you know, getting the solution, figuring it out if it's useful for us and then of course, putting it out there. >> So you've hit the keyword, Kubernetes, right? And, so if you would to honestly jump in here, there are challenges, right? That you're trying to help them solve and you're working on the Kubernetes platform. So, you know, just talk about that and how that's influenced the work that the two of you are doing together. >> Absolutely. So, the business we're in is to help companies who adopt Kubernetes as an orchestration platform do it easier, faster. It's a simple story, right? Everybody is using Kubernetes, but it turns out that Kubernetes is actually not that easy to to operationalize, playing in a sandbox is one thing. Operationalizing this at a certain level of scale is not easy. Now, we have a lot of enterprise customers who are deploying their own applications on Kubernetes, and we've had many, many of them. But when it comes to a company like Elation, it's a more complicated problem set because they're taking a very complex application, their application, but then they're providing that as a service to their customers. So then we have a chain of customers we have to make happy. Anant's team, the platform organization, his internal customers who are the developers who are deploying applications, and then, the company has customers, we have to make sure that they get a good experience as they consume this application that happens to be running on Kubernetes. So that presented a really interesting challenge, right? How do we make this partnership successful? So I will say that, we've learned a lot from each other, right? And, end of the day, the goal is, my customer, Anant's specifically, right? He has to feel that, this investment, 'cause he has to pay us money, we would like to get paid. >> John: Sure. (John laughs) >> It reduces his internal expenditure because otherwise he'd have to do it himself. And most importantly, it's not the money part, it's that he can get to a certain goalpost significantly faster because the invention time for Kubernetes management, the platform that you have to build to run Kubernetes is a very complex exercise. It took us four and a half years to get here. You want to do that again, as a company, right? Why? Why do you want to do that? We, as Rafay, the way I think about what we deliver, yes, we sell a product, but to what end? The product is the what, the why, is that every enterprise, every ISV is building a Kubernetes platform in house. They shouldn't, they shouldn't need to. They should be able to consume that as a service. They consume the Kubernetes engine the EKS is Amazon's Kubernetes, they consume that as an engine. But the management layer was a gap in the market. How do I operationalize Kubernetes? And what we are doing is we're going to, you know, the Anant said. So the warden saying, "Hey you, your team is technical, you understand the problem set. Would you like to build it or would you rather consume this as a service so you can go faster?" And, resoundingly the answer is, I don't want to do this anymore. I wouldn't allow to buy. >> Well, you know, as Haseeb is saying, speed is again, when we started talking, it only took us like a couple of months to figure out if Rafay is the right solution for us. And so we ended up purchasing Rafay in April. We launched our product based on Rafay in Kubernetes, in EKS in August. >> August. >> So that's about four months. I've done some things like this before. It takes a couple of years just to sort of figure out, how do you really work with Kubernetes, right? In a production at a large scale. Right now, we are running about a 600 node cluster on Rafay and that's serving our customers. Like, one of the biggest thing that's actually happening on December 8th is we are running what we call a virtual hands on lab. >> A virtual? >> Hands on lab. >> Okay. >> For Elation. And they're probably going to be about 500 people is going to be attending it. It's like a webinar style. But what we do in that hands on lab is we will spin up an Elation instance for each attendee, right on the spot. Okay? Now, think about this enterprise software running and people just sign up for it and it's there for you, right on the spot. And that's the beauty of the software that we have been building. There's the beauty of the work that Rafay has helped us to do over the last few months. >> Okay. >> I think we need to charge them more money, I'm getting from this congregation. I'm going to go work on that. >> I'm going to let the two of you work that out later. All right. I don't want to get in the way of a big deal. But you mentioned that, we heard about it earlier that, it's you that would offer to your cert, to your clients, these services. I assume they have their different levels of tolerance and their different challenges, right? They've got their own complexities and their own organizational barriers. So how are you juggling that end of it? Because you're kind of learning as, well, not learning, but you're experiencing some of the thing. >> Right. Same things. And yet you've got this other client base that has a multitude of experiences that they're going through. >> Right. So I think, you know a lot of our customers, they are large enterprise companies. They got a whole bunch of data that they want work with us. So one of the thing that we have learned over the past few years is that we used to actually ship our software to the customers and then they would manage it for their privacy security reasons. But now, since we're running in the cloud, they're really happy about that because they don't need to juggle with the infrastructure and the software management and upgrades and things like that, we do it for them, right? And, that's the speed for them because now they are only interested in solving the problems with the data that they're working with. They don't need to deal with all these software management issues, right? So that frees our customers up to do the thing that they want to do. Of course it makes our job harder and I'm sure in turn it makes his job harder. >> We get a short end of the stick, for sure. >> That's why he is going to get more money. >> Exactly. >> Yeah, this is a great conversation. >> No, no, no. We'll talk about that. >> So, let's talk about the cloud then. How, in terms of being the platform where all this is happening and AWS, about your relationship with them as part of the startup program and what kind of value that brings to you, what does that do for you when you go out and are looking for work and what kind of cache that brings to you >> Talk about the AWS? >> Yes, sir. >> Okay. Well, so, the thing is really like of course AWS, a lot of programs in terms of making sure that as we move our customers into AWS, they can give us some, I wouldn't call it discount, but there's some credits that you can get as you move your workloads onto AWS. So that's a really great program. Our customers love it. They want us to do more things with AWS. It's a pretty seamless way for us to, as we were talking about or thinking about moving into the cloud, AWS was our number one choice and that's the only cloud that we are in, today. We're not going to go to any other place. >> That's it. >> Yeah. >> How would you characterize? I mean, we've already heard, from one side of the fence here, but. >> Absolutely. So for us, AWS is a make or break partner, frankly. As the EKS team knows very well, we support Azure's Kubernetes and Google's Kubernetes and the community Kubernetes as well. But the number of customers on our platform who are AWS native, either a hundred percent or a large percentage is, you know, that's the majority of our customer base. >> John: Yeah. >> And AWS has made it very easy for us in a variety of ways to make us successful and our customers successful. So Anant mentioned the credit program they have which is very useful 'cause we can, you know, readily kind of bring a customer to try things out and they can do that at no cost, right? So they can spin up infrastructure, play with things and AWS will cover the cost, as one example. So that's a really good thing. Beyond that, there are multiple programs at AWS, ISV accelerate, et cetera. That, you know, you got to over time, you kind of keep getting taller and taller. And you keep getting on bigger and bigger. And as you make progress, what I'm finding is that there's a great ecosystem of support that they provide us. They introduce us to customers, they help us, you know, think through architecture issues. We get access to their roadmap. We work very, very closely with the guest team, for example. Like the, the GM for Kubernetes at AWS is a gentleman named Barry Cooks who was my sponsor, right? So, we spend a lot of time together. In fact, right after this, I'm going to be spending time with him because look, they take us seriously as a partner. They spend time with us because end of the day, they understand that if they make their partners, in this case, Rafay successful, at the end of the day helps the customer, right? Anant's customer, my customer, their AWS customers, also. So they benefit because we are collectively helping them solve a problem faster. The goal of the cloud is to help people modernize, right? Reduce operational costs because data centers are expensive, right? But then if these complex solutions this is an enterprise product, Kubernetes, at the enterprise level is a complex problem. If we don't collectively work together to save the customer effort, essentially, right? Reduce their TCO for whatever it is they're doing, right? Then the cost of the cloud is too high. And AWS clearly understands and appreciates that and that's why they are going out of their air, frankly, to make us successful and make other companies successful in the startup program. >> Well. >> I would just add a couple of things there. Yeah, so, you know, cloud is not new. It's been there for a while. You know, people used to build things on their own. And so what AWS has really done is they have advanced technology enough where everything is really simple as just turning on a switch and using it, right? So, just a recent example, and I, by the way, I love managed services, right? So the reason is really because I don't need to put my own people to build and manage those things, right? So, if you want to use a search, they got the open search, if you want to use caching, they got elastic caching and stuff like that. So it's really simple and easy to just pick and choose which services you want to use and they're ready to be consumed right away. And that's the beautiful, and that that's how we can move really fast and get things done. >> Ease of use, right? Efficiency, saving money. It's a winning combination. Thanks for sharing this story, appreciate. Anant, Haseeb thanks for being with us. >> Yeah, thank you so much having us. >> We appreciate it. >> Thank you so much. >> You have been a part of the global startup program at AWS and startup showcase. Proud to feature this great collaboration. I'm John Walls. You're watching theCUBE, which is of course the leader in high tech coverage.

Published Date : Nov 30 2022

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and it's a pleasure to Good to be with us. Thanks for having, yeah. glad to have you aboard. and Elation, our product is the answer startup companies, to the two of you have, So, that's the reason why I joined Elation you know, getting the solution, that the two of you are doing together. And, end of the day, the goal is, John: Sure. the platform that you have to build the right solution for us. Like, one of the biggest thing And that's the beauty of the software I'm going to go work on that. of you work that out later. that they're going through. So one of the thing that we have learned of the stick, for sure. going to get more money. We'll talk about that. and what kind of cache that brings to you and that's the only cloud from one side of the fence here, but. and the community Kubernetes as well. The goal of the cloud is to and that that's how we Ease of use, right? the global startup program

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Collibra Data Citizens 22


 

>>Collibra is a company that was founded in 2008 right before the so-called modern big data era kicked into high gear. The company was one of the first to focus its business on data governance. Now, historically, data governance and data quality initiatives, they were back office functions and they were largely confined to regulatory regulated industries that had to comply with public policy mandates. But as the cloud went mainstream, the tech giants showed us how valuable data could become and the value proposition for data quality and trust. It evolved from primarily a compliance driven issue to becoming a lynchpin of competitive advantage. But data in the decade of the 2010s was largely about getting the technology to work. You had these highly centralized technical teams that were formed and they had hyper specialized skills to develop data architectures and processes to serve the myriad data needs of organizations. >>And it resulted in a lot of frustration with data initiatives for most organizations that didn't have the resources of the cloud guys and the social media giants to really attack their data problems and turn data into gold. This is why today for example, this quite a bit of momentum to rethinking monolithic data architectures. You see, you hear about initiatives like data mesh and the idea of data as a product. They're gaining traction as a way to better serve the the data needs of decentralized business Uni users, you hear a lot about data democratization. So these decentralization efforts around data, they're great, but they create a new set of problems. Specifically, how do you deliver like a self-service infrastructure to business users and domain experts? Now the cloud is definitely helping with that, but also how do you automate governance? This becomes especially tricky as protecting data privacy has become more and more important. >>In other words, while it's enticing to experiment and run fast and loose with data initiatives kinda like the Wild West, to find new veins of gold, it has to be done responsibly. As such, the idea of data governance has had to evolve to become more automated. And intelligence governance and data lineage is still fundamental to ensuring trust as data. It moves like water through an organization. No one is gonna use data that isn't trusted. Metadata has become increasingly important for data discovery and data classification. As data flows through an organization, the continuously ability to check for data flaws and automating that data quality, they become a functional requirement of any modern data management platform. And finally, data privacy has become a critical adjacency to cyber security. So you can see how data governance has evolved into a much richer set of capabilities than it was 10 or 15 years ago. >>Hello and welcome to the Cube's coverage of Data Citizens made possible by Calibra, a leader in so-called Data intelligence and the host of Data Citizens 2022, which is taking place in San Diego. My name is Dave Ante and I'm one of the hosts of our program, which is running in parallel to data citizens. Now at the Cube we like to say we extract the signal from the noise, and over the, the next couple of days, we're gonna feature some of the themes from the keynote speakers at Data Citizens and we'll hear from several of the executives. Felix Von Dala, who is the co-founder and CEO of Collibra, will join us along with one of the other founders of Collibra, Stan Christians, who's gonna join my colleague Lisa Martin. I'm gonna also sit down with Laura Sellers, she's the Chief Product Officer at Collibra. We'll talk about some of the, the announcements and innovations they're making at the event, and then we'll dig in further to data quality with Kirk Hasselbeck. >>He's the vice president of Data quality at Collibra. He's an amazingly smart dude who founded Owl dq, a company that he sold to Col to Collibra last year. Now many companies, they didn't make it through the Hado era, you know, they missed the industry waves and they became Driftwood. Collibra, on the other hand, has evolved its business. They've leveraged the cloud, expanded its product portfolio, and leaned in heavily to some major partnerships with cloud providers, as well as receiving a strategic investment from Snowflake earlier this year. So it's a really interesting story that we're thrilled to be sharing with you. Thanks for watching and I hope you enjoy the program. >>Last year, the Cube Covered Data Citizens Collibra's customer event. And the premise that we put forth prior to that event was that despite all the innovation that's gone on over the last decade or more with data, you know, starting with the Hado movement, we had data lakes, we'd spark the ascendancy of programming languages like Python, the introduction of frameworks like TensorFlow, the rise of ai, low code, no code, et cetera. Businesses still find it's too difficult to get more value from their data initiatives. And we said at the time, you know, maybe it's time to rethink data innovation. While a lot of the effort has been focused on, you know, more efficiently storing and processing data, perhaps more energy needs to go into thinking about the people and the process side of the equation, meaning making it easier for domain experts to both gain insights for data, trust the data, and begin to use that data in new ways, fueling data, products, monetization and insights data citizens 2022 is back and we're pleased to have Felix Van Dema, who is the founder and CEO of Collibra. He's on the cube or excited to have you, Felix. Good to see you again. >>Likewise Dave. Thanks for having me again. >>You bet. All right, we're gonna get the update from Felix on the current data landscape, how he sees it, why data intelligence is more important now than ever and get current on what Collibra has been up to over the past year and what's changed since Data Citizens 2021. And we may even touch on some of the product news. So Felix, we're living in a very different world today with businesses and consumers. They're struggling with things like supply chains, uncertain economic trends, and we're not just snapping back to the 2010s. That's clear, and that's really true as well in the world of data. So what's different in your mind, in the data landscape of the 2020s from the previous decade, and what challenges does that bring for your customers? >>Yeah, absolutely. And, and I think you said it well, Dave, and and the intro that that rising complexity and fragmentation in the broader data landscape, that hasn't gotten any better over the last couple of years. When when we talk to our customers, that level of fragmentation, the complexity, how do we find data that we can trust, that we know we can use has only gotten kinda more, more difficult. So that trend that's continuing, I think what is changing is that trend has become much more acute. Well, the other thing we've seen over the last couple of years is that the level of scrutiny that organizations are under respect to data, as data becomes more mission critical, as data becomes more impactful than important, the level of scrutiny with respect to privacy, security, regulatory compliance, as only increasing as well, which again, is really difficult in this environment of continuous innovation, continuous change, continuous growing complexity and fragmentation. >>So it's become much more acute. And, and to your earlier point, we do live in a different world and and the the past couple of years we could probably just kind of brute for it, right? We could focus on, on the top line. There was enough kind of investments to be, to be had. I think nowadays organizations are focused or are, are, are, are, are, are in a very different environment where there's much more focus on cost control, productivity, efficiency, How do we truly get value from that data? So again, I think it just another incentive for organization to now truly look at data and to scale it data, not just from a a technology and infrastructure perspective, but how do you actually scale data from an organizational perspective, right? You said at the the people and process, how do we do that at scale? And that's only, only only becoming much more important. And we do believe that the, the economic environment that we find ourselves in today is gonna be catalyst for organizations to really dig out more seriously if, if, if, if you will, than they maybe have in the have in the best. >>You know, I don't know when you guys founded Collibra, if, if you had a sense as to how complicated it was gonna get, but you've been on a mission to really address these problems from the beginning. How would you describe your, your, your mission and what are you doing to address these challenges? >>Yeah, absolutely. We, we started Colli in 2008. So in some sense and the, the last kind of financial crisis, and that was really the, the start of Colli where we found product market fit, working with large finance institutions to help them cope with the increasing compliance requirements that they were faced with because of the, of the financial crisis and kind of here we are again in a very different environment, of course 15 years, almost 15 years later. But data only becoming more important. But our mission to deliver trusted data for every user, every use case and across every source, frankly, has only become more important. So what has been an incredible journey over the last 14, 15 years, I think we're still relatively early in our mission to again, be able to provide everyone, and that's why we call it data citizens. We truly believe that everyone in the organization should be able to use trusted data in an easy, easy matter. That mission is is only becoming more important, more relevant. We definitely have a lot more work ahead of us because we are still relatively early in that, in that journey. >>Well, that's interesting because, you know, in my observation it takes seven to 10 years to actually build a company and then the fact that you're still in the early days is kind of interesting. I mean, you, Collibra's had a good 12 months or so since we last spoke at Data Citizens. Give us the latest update on your business. What do people need to know about your, your current momentum? >>Yeah, absolutely. Again, there's, there's a lot of tail organizations that are only maturing the data practices and we've seen it kind of transform or, or, or influence a lot of our business growth that we've seen, broader adoption of the platform. We work at some of the largest organizations in the world where it's Adobe, Heineken, Bank of America, and many more. We have now over 600 enterprise customers, all industry leaders and every single vertical. So it's, it's really exciting to see that and continue to partner with those organizations. On the partnership side, again, a lot of momentum in the org in, in the, in the markets with some of the cloud partners like Google, Amazon, Snowflake, data bricks and, and others, right? As those kind of new modern data infrastructures, modern data architectures that are definitely all moving to the cloud, a great opportunity for us, our partners and of course our customers to help them kind of transition to the cloud even faster. >>And so we see a lot of excitement and momentum there within an acquisition about 18 months ago around data quality, data observability, which we believe is an enormous opportunity. Of course, data quality isn't new, but I think there's a lot of reasons why we're so excited about quality and observability now. One is around leveraging ai, machine learning, again to drive more automation. And the second is that those data pipelines that are now being created in the cloud, in these modern data architecture arch architectures, they've become mission critical. They've become real time. And so monitoring, observing those data pipelines continuously has become absolutely critical so that they're really excited about about that as well. And on the organizational side, I'm sure you've heard a term around kind of data mesh, something that's gaining a lot of momentum, rightfully so. It's really the type of governance that we always believe. Then federated focused on domains, giving a lot of ownership to different teams. I think that's the way to scale data organizations. And so that aligns really well with our vision and, and from a product perspective, we've seen a lot of momentum with our customers there as well. >>Yeah, you know, a couple things there. I mean, the acquisition of i l dq, you know, Kirk Hasselbeck and, and their team, it's interesting, you know, the whole data quality used to be this back office function and, and really confined to highly regulated industries. It's come to the front office, it's top of mind for chief data officers, data mesh. You mentioned you guys are a connective tissue for all these different nodes on the data mesh. That's key. And of course we see you at all the shows. You're, you're a critical part of many ecosystems and you're developing your own ecosystem. So let's chat a little bit about the, the products. We're gonna go deeper in into products later on at, at Data Citizens 22, but we know you're debuting some, some new innovations, you know, whether it's, you know, the, the the under the covers in security, sort of making data more accessible for people just dealing with workflows and processes as you talked about earlier. Tell us a little bit about what you're introducing. >>Yeah, absolutely. We're super excited, a ton of innovation. And if we think about the big theme and like, like I said, we're still relatively early in this, in this journey towards kind of that mission of data intelligence that really bolts and compelling mission, either customers are still start, are just starting on that, on that journey. We wanna make it as easy as possible for the, for our organization to actually get started because we know that's important that they do. And for our organization and customers that have been with us for some time, there's still a tremendous amount of opportunity to kind of expand the platform further. And again, to make it easier for really to, to accomplish that mission and vision around that data citizen that everyone has access to trustworthy data in a very easy, easy way. So that's really the theme of a lot of the innovation that we're driving. >>A lot of kind of ease of adoption, ease of use, but also then how do we make sure that lio becomes this kind of mission critical enterprise platform from a security performance architecture scale supportability that we're truly able to deliver that kind of an enterprise mission critical platform. And so that's the big theme from an innovation perspective, From a product perspective, a lot of new innovation that we're really excited about. A couple of highlights. One is around data marketplace. Again, a lot of our customers have plans in that direction, how to make it easy. How do we make, how do we make available to true kind of shopping experience that anybody in your organization can, in a very easy search first way, find the right data product, find the right dataset, that data can then consume usage analytics. How do you, how do we help organizations drive adoption, tell them where they're working really well and where they have opportunities homepages again to, to make things easy for, for people, for anyone in your organization to kind of get started with ppia, you mentioned workflow designer, again, we have a very powerful enterprise platform. >>One of our key differentiators is the ability to really drive a lot of automation through workflows. And now we provided a new low code, no code kind of workflow designer experience. So, so really customers can take it to the next level. There's a lot more new product around K Bear Protect, which in partnership with Snowflake, which has been a strategic investor in kib, focused on how do we make access governance easier? How do we, how do we, how are we able to make sure that as you move to the cloud, things like access management, masking around sensitive data, PII data is managed as much more effective, effective rate, really excited about that product. There's more around data quality. Again, how do we, how do we get that deployed as easily and quickly and widely as we can? Moving that to the cloud has been a big part of our strategy. >>So we launch more data quality cloud product as well as making use of those, those native compute capabilities in platforms like Snowflake, Data, Bricks, Google, Amazon, and others. And so we are bettering a capability, a capability that we call push down. So actually pushing down the computer and data quality, the monitoring into the underlying platform, which again, from a scale performance and ease of use perspective is gonna make a massive difference. And then more broadly, we, we talked a little bit about the ecosystem. Again, integrations, we talk about being able to connect to every source. Integrations are absolutely critical and we're really excited to deliver new integrations with Snowflake, Azure and Google Cloud storage as well. So there's a lot coming out. The, the team has been work at work really hard and we are really, really excited about what we are coming, what we're bringing to markets. >>Yeah, a lot going on there. I wonder if you could give us your, your closing thoughts. I mean, you, you talked about, you know, the marketplace, you know, you think about data mesh, you think of data as product, one of the key principles you think about monetization. This is really different than what we've been used to in data, which is just getting the technology to work has been been so hard. So how do you see sort of the future and, you know, give us the, your closing thoughts please? >>Yeah, absolutely. And I, and I think we we're really at this pivotal moment, and I think you said it well. We, we all know the constraint and the challenges with data, how to actually do data at scale. And while we've seen a ton of innovation on the infrastructure side, we fundamentally believe that just getting a faster database is important, but it's not gonna fully solve the challenges and truly kind of deliver on the opportunity. And that's why now is really the time to deliver this data intelligence vision, this data intelligence platform. We are still early, making it as easy as we can. It's kind of, of our, it's our mission. And so I'm really, really excited to see what we, what we are gonna, how the marks gonna evolve over the next, next few quarters and years. I think the trend is clearly there when we talk about data mesh, this kind of federated approach folks on data products is just another signal that we believe that a lot of our organization are now at the time. >>The understanding need to go beyond just the technology. I really, really think about how do we actually scale data as a business function, just like we've done with it, with, with hr, with, with sales and marketing, with finance. That's how we need to think about data. I think now is the time given the economic environment that we are in much more focus on control, much more focused on productivity efficiency and now's the time. We need to look beyond just the technology and infrastructure to think of how to scale data, how to manage data at scale. >>Yeah, it's a new era. The next 10 years of data won't be like the last, as I always say. Felix, thanks so much and good luck in, in San Diego. I know you're gonna crush it out there. >>Thank you Dave. >>Yeah, it's a great spot for an in-person event and, and of course the content post event is gonna be available@collibra.com and you can of course catch the cube coverage@thecube.net and all the news@siliconangle.com. This is Dave Valante for the cube, your leader in enterprise and emerging tech coverage. >>Hi, I'm Jay from Collibra's Data Office. Today I want to talk to you about Collibra's data intelligence cloud. We often say Collibra is a single system of engagement for all of your data. Now, when I say data, I mean data in the broadest sense of the word, including reference and metadata. Think of metrics, reports, APIs, systems, policies, and even business processes that produce or consume data. Now, the beauty of this platform is that it ensures all of your users have an easy way to find, understand, trust, and access data. But how do you get started? Well, here are seven steps to help you get going. One, start with the data. What's data intelligence? Without data leverage the Collibra data catalog to automatically profile and classify your enterprise data wherever that data lives, databases, data lakes or data warehouses, whether on the cloud or on premise. >>Two, you'll then wanna organize the data and you'll do that with data communities. This can be by department, find a business or functional team, however your organization organizes work and accountability. And for that you'll establish community owners, communities, make it easy for people to navigate through the platform, find the data and will help create a sense of belonging for users. An important and related side note here, we find it's typical in many organizations that data is thought of is just an asset and IT and data offices are viewed as the owners of it and who are really the central teams performing analytics as a service provider to the enterprise. We believe data is more than an asset, it's a true product that can be converted to value. And that also means establishing business ownership of data where that strategy and ROI come together with subject matter expertise. >>Okay, three. Next, back to those communities there, the data owners should explain and define their data, not just the tables and columns, but also the related business terms, metrics and KPIs. These objects we call these assets are typically organized into business glossaries and data dictionaries. I definitely recommend starting with the topics that are most important to the business. Four, those steps that enable you and your users to have some fun with it. Linking everything together builds your knowledge graph and also known as a metadata graph by linking or relating these assets together. For example, a data set to a KPI to a report now enables your users to see what we call the lineage diagram that visualizes where the data in your dashboards actually came from and what the data means and who's responsible for it. Speaking of which, here's five. Leverage the calibra trusted business reporting solution on the marketplace, which comes with workflows for those owners to certify their reports, KPIs, and data sets. >>This helps them force their trust in their data. Six, easy to navigate dashboards or landing pages right in your platform for your company's business processes are the most effective way for everyone to better understand and take action on data. Here's a pro tip, use the dashboard design kit on the marketplace to help you build compelling dashboards. Finally, seven, promote the value of this to your users and be sure to schedule enablement office hours and new employee onboarding sessions to get folks excited about what you've built and implemented. Better yet, invite all of those community and data owners to these sessions so that they can show off the value that they've created. Those are my seven tips to get going with Collibra. I hope these have been useful. For more information, be sure to visit collibra.com. >>Welcome to the Cube's coverage of Data Citizens 2022 Collibra's customer event. My name is Dave Valante. With us is Kirk Hasselbeck, who's the vice president of Data Quality of Collibra Kirk, good to see you. Welcome. >>Thanks for having me, Dave. Excited to be here. >>You bet. Okay, we're gonna discuss data quality observability. It's a hot trend right now. You founded a data quality company, OWL dq, and it was acquired by Collibra last year. Congratulations. And now you lead data quality at Collibra. So we're hearing a lot about data quality right now. Why is it such a priority? Take us through your thoughts on that. >>Yeah, absolutely. It's, it's definitely exciting times for data quality, which you're right, has been around for a long time. So why now and why is it so much more exciting than it used to be? I think it's a bit stale, but we all know that companies use more data than ever before and the variety has changed and the volume has grown. And, and while I think that remains true, there are a couple other hidden factors at play that everyone's so interested in as, as to why this is becoming so important now. And, and I guess you could kind of break this down simply and think about if Dave, you and I were gonna build, you know, a new healthcare application and monitor the heartbeat of individuals, imagine if we get that wrong, you know, what the ramifications could be, what, what those incidents would look like, or maybe better yet, we try to build a, a new trading algorithm with a crossover strategy where the 50 day crosses the, the 10 day average. >>And imagine if the data underlying the inputs to that is incorrect. We will probably have major financial ramifications in that sense. So, you know, it kind of starts there where everybody's realizing that we're all data companies and if we are using bad data, we're likely making incorrect business decisions. But I think there's kind of two other things at play. You know, I, I bought a car not too long ago and my dad called and said, How many cylinders does it have? And I realized in that moment, you know, I might have failed him because, cause I didn't know. And, and I used to ask those types of questions about any lock brakes and cylinders and, and you know, if it's manual or, or automatic and, and I realized I now just buy a car that I hope works. And it's so complicated with all the computer chips, I, I really don't know that much about it. >>And, and that's what's happening with data. We're just loading so much of it. And it's so complex that the way companies consume them in the IT function is that they bring in a lot of data and then they syndicate it out to the business. And it turns out that the, the individuals loading and consuming all of this data for the company actually may not know that much about the data itself, and that's not even their job anymore. So we'll talk more about that in a minute, but that's really what's setting the foreground for this observability play and why everybody's so interested. It, it's because we're becoming less close to the intricacies of the data and we just expect it to always be there and be correct. >>You know, the other thing too about data quality, and for years we did the MIT CDO IQ event, we didn't do it last year, Covid messed everything up. But the observation I would make there thoughts is, is it data quality? Used to be information quality used to be this back office function, and then it became sort of front office with financial services and government and healthcare, these highly regulated industries. And then the whole chief data officer thing happened and people were realizing, well, they sort of flipped the bit from sort of a data as a, a risk to data as a, as an asset. And now as we say, we're gonna talk about observability. And so it's really become front and center just the whole quality issue because data's so fundamental, hasn't it? >>Yeah, absolutely. I mean, let's imagine we pull up our phones right now and I go to my, my favorite stock ticker app and I check out the NASDAQ market cap. I really have no idea if that's the correct number. I know it's a number, it looks large, it's in a numeric field. And, and that's kind of what's going on. There's, there's so many numbers and they're coming from all of these different sources and data providers and they're getting consumed and passed along. But there isn't really a way to tactically put controls on every number and metric across every field we plan to monitor, but with the scale that we've achieved in early days, even before calibra. And what's been so exciting is we have these types of observation techniques, these data monitors that can actually track past performance of every field at scale. And why that's so interesting and why I think the CDO is, is listening right intently nowadays to this topic is, so maybe we could surface all of these problems with the right solution of data observability and with the right scale and then just be alerted on breaking trends. So we're sort of shifting away from this world of must write a condition and then when that condition breaks, that was always known as a break record. But what about breaking trends and root cause analysis? And is it possible to do that, you know, with less human intervention? And so I think most people are seeing now that it's going to have to be a software tool and a computer system. It's, it's not ever going to be based on one or two domain experts anymore. >>So, So how does data observability relate to data quality? Are they sort of two sides of the same coin? Are they, are they cousins? What's your perspective on that? >>Yeah, it's, it's super interesting. It's an emerging market. So the language is changing a lot of the topic and areas changing the way that I like to say it or break it down because the, the lingo is constantly moving is, you know, as a target on this space is really breaking records versus breaking trends. And I could write a condition when this thing happens, it's wrong and when it doesn't it's correct. Or I could look for a trend and I'll give you a good example. You know, everybody's talking about fresh data and stale data and, and why would that matter? Well, if your data never arrived or only part of it arrived or didn't arrive on time, it's likely stale and there will not be a condition that you could write that would show you all the good in the bads. That was kind of your, your traditional approach of data quality break records. But your modern day approach is you lost a significant portion of your data, or it did not arrive on time to make that decision accurately on time. And that's a hidden concern. Some people call this freshness, we call it stale data, but it all points to the same idea of the thing that you're observing may not be a data quality condition anymore. It may be a breakdown in the data pipeline. And with thousands of data pipelines in play for every company out there there, there's more than a couple of these happening every day. >>So what's the Collibra angle on all this stuff made the acquisition, you got data quality observability coming together, you guys have a lot of expertise in, in this area, but you hear providence of data, you just talked about, you know, stale data, you know, the, the whole trend toward real time. How is Calibra approaching the problem and what's unique about your approach? >>Well, I think where we're fortunate is with our background, myself and team, we sort of lived this problem for a long time, you know, in, in the Wall Street days about a decade ago. And we saw it from many different angles. And what we came up with before it was called data observability or reliability was basically the, the underpinnings of that. So we're a little bit ahead of the curve there when most people evaluate our solution, it's more advanced than some of the observation techniques that that currently exist. But we've also always covered data quality and we believe that people want to know more, they need more insights, and they want to see break records and breaking trends together so they can correlate the root cause. And we hear that all the time. I have so many things going wrong, just show me the big picture, help me find the thing that if I were to fix it today would make the most impact. So we're really focused on root cause analysis, business impact, connecting it with lineage and catalog metadata. And as that grows, you can actually achieve total data governance at this point with the acquisition of what was a Lineage company years ago, and then my company Ldq now Collibra, Data quality Collibra may be the best positioned for total data governance and intelligence in the space. >>Well, you mentioned financial services a couple of times and some examples, remember the flash crash in 2010. Nobody had any idea what that was, you know, they just said, Oh, it's a glitch, you know, so they didn't understand the root cause of it. So this is a really interesting topic to me. So we know at Data Citizens 22 that you're announcing, you gotta announce new products, right? You're yearly event what's, what's new. Give us a sense as to what products are coming out, but specifically around data quality and observability. >>Absolutely. There's this, you know, there's always a next thing on the forefront. And the one right now is these hyperscalers in the cloud. So you have databases like Snowflake and Big Query and Data Bricks is Delta Lake and SQL Pushdown. And ultimately what that means is a lot of people are storing in loading data even faster in a SaaS like model. And we've started to hook in to these databases. And while we've always worked with the the same databases in the past, they're supported today we're doing something called Native Database pushdown, where the entire compute and data activity happens in the database. And why that is so interesting and powerful now is everyone's concerned with something called Egress. Did your, my data that I've spent all this time and money with my security team securing ever leave my hands, did it ever leave my secure VPC as they call it? >>And with these native integrations that we're building and about to unveil, here's kind of a sneak peek for, for next week at Data Citizens. We're now doing all compute and data operations in databases like Snowflake. And what that means is with no install and no configuration, you could log into the Collibra data quality app and have all of your data quality running inside the database that you've probably already picked as your your go forward team selection secured database of choice. So we're really excited about that. And I think if you look at the whole landscape of network cost, egress, cost, data storage and compute, what people are realizing is it's extremely efficient to do it in the way that we're about to release here next week. >>So this is interesting because what you just described, you know, you mentioned Snowflake, you mentioned Google, Oh actually you mentioned yeah, data bricks. You know, Snowflake has the data cloud. If you put everything in the data cloud, okay, you're cool, but then Google's got the open data cloud. If you heard, you know, Google next and now data bricks doesn't call it the data cloud, but they have like the open source data cloud. So you have all these different approaches and there's really no way up until now I'm, I'm hearing to, to really understand the relationships between all those and have confidence across, you know, it's like Jak Dani, you should just be a note on the mesh. And I don't care if it's a data warehouse or a data lake or where it comes from, but it's a point on that mesh and I need tooling to be able to have confidence that my data is governed and has the proper lineage, providence. And, and, and that's what you're bringing to the table, Is that right? Did I get that right? >>Yeah, that's right. And it's, for us, it's, it's not that we haven't been working with those great cloud databases, but it's the fact that we can send them the instructions now, we can send them the, the operating ability to crunch all of the calculations, the governance, the quality, and get the answers. And what that's doing, it's basically zero network costs, zero egress cost, zero latency of time. And so when you were to log into Big Query tomorrow using our tool or like, or say Snowflake for example, you have instant data quality metrics, instant profiling, instant lineage and access privacy controls, things of that nature that just become less onerous. What we're seeing is there's so much technology out there, just like all of the major brands that you mentioned, but how do we make it easier? The future is about less clicks, faster time to value, faster scale, and eventually lower cost. And, and we think that this positions us to be the leader there. >>I love this example because, you know, Barry talks about, wow, the cloud guys are gonna own the world and, and of course now we're seeing that the ecosystem is finding so much white space to add value, connect across cloud. Sometimes we call it super cloud and so, or inter clouding. All right, Kirk, give us your, your final thoughts and on on the trends that we've talked about and Data Citizens 22. >>Absolutely. Well, I think, you know, one big trend is discovery and classification. Seeing that across the board, people used to know it was a zip code and nowadays with the amount of data that's out there, they wanna know where everything is, where their sensitive data is. If it's redundant, tell me everything inside of three to five seconds. And with that comes, they want to know in all of these hyperscale databases how fast they can get controls and insights out of their tools. So I think we're gonna see more one click solutions, more SAS based solutions and solutions that hopefully prove faster time to value on, on all of these modern cloud platforms. >>Excellent. All right, Kurt Hasselbeck, thanks so much for coming on the Cube and previewing Data Citizens 22. Appreciate it. >>Thanks for having me, Dave. >>You're welcome. Right, and thank you for watching. Keep it right there for more coverage from the Cube. Welcome to the Cube's virtual Coverage of Data Citizens 2022. My name is Dave Valante and I'm here with Laura Sellers, who's the Chief Product Officer at Collibra, the host of Data Citizens. Laura, welcome. Good to see you. >>Thank you. Nice to be here. >>Yeah, your keynote at Data Citizens this year focused on, you know, your mission to drive ease of use and scale. Now when I think about historically fast access to the right data at the right time in a form that's really easily consumable, it's been kind of challenging, especially for business users. Can can you explain to our audience why this matters so much and what's actually different today in the data ecosystem to make this a reality? >>Yeah, definitely. So I think what we really need and what I hear from customers every single day is that we need a new approach to data management and our product teams. What inspired me to come to Calibra a little bit a over a year ago was really the fact that they're very focused on bringing trusted data to more users across more sources for more use cases. And so as we look at what we're announcing with these innovations of ease of use and scale, it's really about making teams more productive in getting started with and the ability to manage data across the entire organization. So we've been very focused on richer experiences, a broader ecosystem of partners, as well as a platform that delivers performance, scale and security that our users and teams need and demand. So as we look at, Oh, go ahead. >>I was gonna say, you know, when I look back at like the last 10 years, it was all about getting the technology to work and it was just so complicated. But, but please carry on. I'd love to hear more about this. >>Yeah, I, I really, you know, Collibra is a system of engagement for data and we really are working on bringing that entire system of engagement to life for everyone to leverage here and now. So what we're announcing from our ease of use side of the world is first our data marketplace. This is the ability for all users to discover and access data quickly and easily shop for it, if you will. The next thing that we're also introducing is the new homepage. It's really about the ability to drive adoption and have users find data more quickly. And then the two more areas of the ease of use side of the world is our world of usage analytics. And one of the big pushes and passions we have at Collibra is to help with this data driven culture that all companies are trying to create. And also helping with data literacy, with something like usage analytics, it's really about driving adoption of the CLE platform, understanding what's working, who's accessing it, what's not. And then finally we're also introducing what's called workflow designer. And we love our workflows at Libra, it's a big differentiator to be able to automate business processes. The designer is really about a way for more people to be able to create those workflows, collaborate on those workflow flows, as well as people to be able to easily interact with them. So a lot of exciting things when it comes to ease of use to make it easier for all users to find data. >>Y yes, there's definitely a lot to unpack there. I I, you know, you mentioned this idea of, of of, of shopping for the data. That's interesting to me. Why this analogy, metaphor or analogy, I always get those confused. I let's go with analogy. Why is it so important to data consumers? >>I think when you look at the world of data, and I talked about this system of engagement, it's really about making it more accessible to the masses. And what users are used to is a shopping experience like your Amazon, if you will. And so having a consumer grade experience where users can quickly go in and find the data, trust that data, understand where the data's coming from, and then be able to quickly access it, is the idea of being able to shop for it, just making it as simple as possible and really speeding the time to value for any of the business analysts, data analysts out there. >>Yeah, I think when you, you, you see a lot of discussion about rethinking data architectures, putting data in the hands of the users and business people, decentralized data and of course that's awesome. I love that. But of course then you have to have self-service infrastructure and you have to have governance. And those are really challenging. And I think so many organizations, they're facing adoption challenges, you know, when it comes to enabling teams generally, especially domain experts to adopt new data technologies, you know, like the, the tech comes fast and furious. You got all these open source projects and get really confusing. Of course it risks security, governance and all that good stuff. You got all this jargon. So where do you see, you know, the friction in adopting new data technologies? What's your point of view and how can organizations overcome these challenges? >>You're, you're dead on. There's so much technology and there's so much to stay on top of, which is part of the friction, right? It's just being able to stay ahead of, of and understand all the technologies that are coming. You also look at as there's so many more sources of data and people are migrating data to the cloud and they're migrating to new sources. Where the friction comes is really that ability to understand where the data came from, where it's moving to, and then also to be able to put the access controls on top of it. So people are only getting access to the data that they should be getting access to. So one of the other things we're announcing with, with all of the innovations that are coming is what we're doing around performance and scale. So with all of the data movement, with all of the data that's out there, the first thing we're launching in the world of performance and scale is our world of data quality. >>It's something that Collibra has been working on for the past year and a half, but we're launching the ability to have data quality in the cloud. So it's currently an on-premise offering, but we'll now be able to carry that over into the cloud for us to manage that way. We're also introducing the ability to push down data quality into Snowflake. So this is, again, one of those challenges is making sure that that data that you have is d is is high quality as you move forward. And so really another, we're just reducing friction. You already have Snowflake stood up. It's not another machine for you to manage, it's just push down capabilities into Snowflake to be able to track that quality. Another thing that we're launching with that is what we call Collibra Protect. And this is that ability for users to be able to ingest metadata, understand where the PII data is, and then set policies up on top of it. So very quickly be able to set policies and have them enforced at the data level. So anybody in the organization is only getting access to the data they should have access to. >>Here's Topica data quality is interesting. It's something that I've followed for a number of years. It used to be a back office function, you know, and really confined only to highly regulated industries like financial services and healthcare and government. You know, you look back over a decade ago, you didn't have this worry about personal information, g gdpr, and, you know, California Consumer Privacy Act all becomes, becomes so much important. The cloud is really changed things in terms of performance and scale and of course partnering for, for, with Snowflake it's all about sharing data and monetization, anything but a back office function. So it was kind of smart that you guys were early on and of course attracting them and as a, as an investor as well was very strong validation. What can you tell us about the nature of the relationship with Snowflake and specifically inter interested in sort of joint engineering or, and product innovation efforts, you know, beyond the standard go to market stuff? >>Definitely. So you mentioned there were a strategic investor in Calibra about a year ago. A little less than that I guess. We've been working with them though for over a year really tightly with their product and engineering teams to make sure that Collibra is adding real value. Our unified platform is touching pieces of our unified platform or touching all pieces of Snowflake. And when I say that, what I mean is we're first, you know, able to ingest data with Snowflake, which, which has always existed. We're able to profile and classify that data we're announcing with Calibra Protect this week that you're now able to create those policies on top of Snowflake and have them enforce. So again, people can get more value out of their snowflake more quickly as far as time to value with, with our policies for all business users to be able to create. >>We're also announcing Snowflake Lineage 2.0. So this is the ability to take stored procedures in Snowflake and understand the lineage of where did the data come from, how was it transformed with within Snowflake as well as the data quality. Pushdown, as I mentioned, data quality, you brought it up. It is a new, it is a, a big industry push and you know, one of the things I think Gartner mentioned is people are losing up to $15 million without having great data quality. So this push down capability for Snowflake really is again, a big ease of use push for us at Collibra of that ability to, to push it into snowflake, take advantage of the data, the data source, and the engine that already lives there and get the right and make sure you have the right quality. >>I mean, the nice thing about Snowflake, if you play in the Snowflake sandbox, you, you, you, you can get sort of a, you know, high degree of confidence that the data sharing can be done in a safe way. Bringing, you know, Collibra into the, into the story allows me to have that data quality and, and that governance that I, that I need. You know, we've said many times on the cube that one of the notable differences in cloud this decade versus last decade, I mean ob there are obvious differences just in terms of scale and scope, but it's shaping up to be about the strength of the ecosystems. That's really a hallmark of these big cloud players. I mean they're, it's a key factor for innovating, accelerating product delivery, filling gaps in, in the hyperscale offerings cuz you got more stack, you know, mature stack capabilities and you know, it creates this flywheel momentum as we often say. But, so my question is, how do you work with the hyperscalers? Like whether it's AWS or Google, whomever, and what do you see as your role and what's the Collibra sweet spot? >>Yeah, definitely. So, you know, one of the things I mentioned early on is the broader ecosystem of partners is what it's all about. And so we have that strong partnership with Snowflake. We also are doing more with Google around, you know, GCP and kbra protect there, but also tighter data plex integration. So similar to what you've seen with our strategic moves around Snowflake and, and really covering the broad ecosystem of what Collibra can do on top of that data source. We're extending that to the world of Google as well and the world of data plex. We also have great partners in SI's Infosys is somebody we spoke with at the conference who's done a lot of great work with Levi's as they're really important to help people with their whole data strategy and driving that data driven culture and, and Collibra being the core of it. >>Hi Laura, we're gonna, we're gonna end it there, but I wonder if you could kind of put a bow on, you know, this year, the event your, your perspectives. So just give us your closing thoughts. >>Yeah, definitely. So I, I wanna say this is one of the biggest releases Collibra's ever had. Definitely the biggest one since I've been with the company a little over a year. We have all these great new product innovations coming to really drive the ease of use to make data more valuable for users everywhere and, and companies everywhere. And so it's all about everybody being able to easily find, understand, and trust and get access to that data going forward. >>Well congratulations on all the pro progress. It was great to have you on the cube first time I believe, and really appreciate you, you taking the time with us. >>Yes, thank you for your time. >>You're very welcome. Okay, you're watching the coverage of Data Citizens 2022 on the cube, your leader in enterprise and emerging tech coverage. >>So data modernization oftentimes means moving some of your storage and computer to the cloud where you get the benefit of scale and security and so on. But ultimately it doesn't take away the silos that you have. We have more locations, more tools and more processes with which we try to get value from this data. To do that at scale in an organization, people involved in this process, they have to understand each other. So you need to unite those people across those tools, processes, and systems with a shared language. When I say customer, do you understand the same thing as you hearing customer? Are we counting them in the same way so that shared language unites us and that gives the opportunity for the organization as a whole to get the maximum value out of their data assets and then they can democratize data so everyone can properly use that shared language to find, understand, and trust the data asset that's available. >>And that's where Collibra comes in. We provide a centralized system of engagement that works across all of those locations and combines all of those different user types across the whole business. At Collibra, we say United by data and that also means that we're united by data with our customers. So here is some data about some of our customers. There was the case of an online do it yourself platform who grew their revenue almost three times from a marketing campaign that provided the right product in the right hands of the right people. In other case that comes to mind is from a financial services organization who saved over 800 K every year because they were able to reuse the same data in different kinds of reports and before there was spread out over different tools and processes and silos, and now the platform brought them together so they realized, oh, we're actually using the same data, let's find a way to make this more efficient. And the last example that comes to mind is that of a large home loan, home mortgage, mortgage loan provider where they have a very complex landscape, a very complex architecture legacy in the cloud, et cetera. And they're using our software, they're using our platform to unite all the people and those processes and tools to get a common view of data to manage their compliance at scale. >>Hey everyone, I'm Lisa Martin covering Data Citizens 22, brought to you by Collibra. This next conversation is gonna focus on the importance of data culture. One of our Cube alumni is back, Stan Christians is Collibra's co-founder and it's Chief Data citizens. Stan, it's great to have you back on the cube. >>Hey Lisa, nice to be. >>So we're gonna be talking about the importance of data culture, data intelligence, maturity, all those great things. When we think about the data revolution that every business is going through, you know, it's so much more than technology innovation. It also really re requires cultural transformation, community transformation. Those are challenging for customers to undertake. Talk to us about what you mean by data citizenship and the role that creating a data culture plays in that journey. >>Right. So as you know, our event is called Data Citizens because we believe that in the end, a data citizen is anyone who uses data to do their job. And we believe that today's organizations, you have a lot of people, most of the employees in an organization are somehow gonna to be a data citizen, right? So you need to make sure that these people are aware of it. You need that. People have skills and competencies to do with data what necessary and that's on, all right? So what does it mean to have a good data culture? It means that if you're building a beautiful dashboard to try and convince your boss, we need to make this decision that your boss is also open to and able to interpret, you know, the data presented in dashboard to actually make that decision and take that action. Right? >>And once you have that why to the organization, that's when you have a good data culture. Now that's continuous effort for most organizations because they're always moving, somehow they're hiring new people and it has to be continuous effort because we've seen that on the hand. Organizations continue challenged their data sources and where all the data is flowing, right? Which in itself creates a lot of risk. But also on the other set hand of the equation, you have the benefit. You know, you might look at regulatory drivers like, we have to do this, right? But it's, it's much better right now to consider the competitive drivers, for example, and we did an IDC study earlier this year, quite interesting. I can recommend anyone to it. And one of the conclusions they found as they surveyed over a thousand people across organizations worldwide is that the ones who are higher in maturity. >>So the, the organizations that really look at data as an asset, look at data as a product and actively try to be better at it, don't have three times as good a business outcome as the ones who are lower on the maturity scale, right? So you can say, ok, I'm doing this, you know, data culture for everyone, awakening them up as data citizens. I'm doing this for competitive reasons, I'm doing this re reasons you're trying to bring both of those together and the ones that get data intelligence right, are successful and competitive. That's, and that's what we're seeing out there in the market. >>Absolutely. We know that just generally stand right, the organizations that are, are really creating a, a data culture and enabling everybody within the organization to become data citizens are, We know that in theory they're more competitive, they're more successful. But the IDC study that you just mentioned demonstrates they're three times more successful and competitive than their peers. Talk about how Collibra advises customers to create that community, that culture of data when it might be challenging for an organization to adapt culturally. >>Of course, of course it's difficult for an organization to adapt but it's also necessary, as you just said, imagine that, you know, you're a modern day organization, laptops, what have you, you're not using those, right? Or you know, you're delivering them throughout organization, but not enabling your colleagues to actually do something with that asset. Same thing as through with data today, right? If you're not properly using the data asset and competitors are, they're gonna to get more advantage. So as to how you get this done, establish this. There's angles to look at, Lisa. So one angle is obviously the leadership whereby whoever is the boss of data in the organization, you typically have multiple bosses there, like achieve data officers. Sometimes there's, there's multiple, but they may have a different title, right? So I'm just gonna summarize it as a data leader for a second. >>So whoever that is, they need to make sure that there's a clear vision, a clear strategy for data. And that strategy needs to include the monetization aspect. How are you going to get value from data? Yes. Now that's one part because then you can leadership in the organization and also the business value. And that's important. Cause those people, their job in essence really is to make everyone in the organization think about data as an asset. And I think that's the second part of the equation of getting that right, is it's not enough to just have that leadership out there, but you also have to get the hearts and minds of the data champions across the organization. You, I really have to win them over. And if you have those two combined and obviously a good technology to, you know, connect those people and have them execute on their responsibilities such as a data intelligence platform like s then the in place to really start upgrading that culture inch by inch if you'll, >>Yes, I like that. The recipe for success. So you are the co-founder of Collibra. You've worn many different hats along this journey. Now you're building Collibra's own data office. I like how before we went live, we were talking about Calibra is drinking its own champagne. I always loved to hear stories about that. You're speaking at Data Citizens 2022. Talk to us about how you are building a data culture within Collibra and what maybe some of the specific projects are that Collibra's data office is working on. >>Yes, and it is indeed data citizens. There are a ton of speaks here, are very excited. You know, we have Barb from m MIT speaking about data monetization. We have Dilla at the last minute. So really exciting agen agenda. Can't wait to get back out there essentially. So over the years at, we've doing this since two and eight, so a good years and I think we have another decade of work ahead in the market, just to be very clear. Data is here to stick around as are we. And myself, you know, when you start a company, we were for people in a, if you, so everybody's wearing all sorts of hat at time. But over the years I've run, you know, presales that sales partnerships, product cetera. And as our company got a little bit biggish, we're now thousand two. Something like people in the company. >>I believe systems and processes become a lot important. So we said you CBRA isn't the size our customers we're getting there in of organization structure, process systems, et cetera. So we said it's really time for us to put our money where is and to our own data office, which is what we were seeing customers', organizations worldwide. And they organizations have HR units, they have a finance unit and over time they'll all have a department if you'll, that is responsible somehow for the data. So we said, ok, let's try to set an examples that other people can take away with it, right? Can take away from it. So we set up a data strategy, we started building data products, took care of the data infrastructure. That's sort of good stuff. And in doing all of that, ISA exactly as you said, we said, okay, we need to also use our product and our own practices and from that use, learn how we can make the product better, learn how we make, can make the practice better and share that learning with all the, and on, on the Monday mornings, we sometimes refer to eating our dog foods on Friday evenings. >>We referred to that drinking our own champagne. I like it. So we, we had a, we had the driver to do this. You know, there's a clear business reason. So we involved, we included that in the data strategy and that's a little bit of our origin. Now how, how do we organize this? We have three pillars, and by no means is this a template that everyone should, this is just the organization that works at our company, but it can serve as an inspiration. So we have a pillar, which is data science. The data product builders, if you'll or the people who help the business build data products. We have the data engineers who help keep the lights on for that data platform to make sure that the products, the data products can run, the data can flow and you know, the quality can be checked. >>And then we have a data intelligence or data governance builders where we have those data governance, data intelligence stakeholders who help the business as a sort of data partner to the business stakeholders. So that's how we've organized it. And then we started following the CBRA approach, which is, well, what are the challenges that our business stakeholders have in hr, finance, sales, marketing all over? And how can data help overcome those challenges? And from those use cases, we then just started to build a map and started execution use of the use case. And a important ones are very simple. We them with our, our customers as well, people talking about the cata, right? The catalog for the data scientists to know what's in their data lake, for example, and for the people in and privacy. So they have their process registry and they can see how the data flows. >>So that's a starting place and that turns into a marketplace so that if new analysts and data citizens join kbra, they immediately have a place to go to, to look at, see, ok, what data is out there for me as an analyst or a data scientist or whatever to do my job, right? So they can immediately get access data. And another one that we is around trusted business. We're seeing that since, you know, self-service BI allowed everyone to make beautiful dashboards, you know, pie, pie charts. I always, my pet pee is the pie chart because I love buy and you shouldn't always be using pie charts. But essentially there's become proliferation of those reports. And now executives don't really know, okay, should I trust this report or that report the reporting on the same thing. But the numbers seem different, right? So that's why we have trusted this reporting. So we know if a, the dashboard, a data product essentially is built, we not that all the right steps are being followed and that whoever is consuming that can be quite confident in the result either, Right. And that silver browser, right? Absolutely >>Decay. >>Exactly. Yes, >>Absolutely. Talk a little bit about some of the, the key performance indicators that you're using to measure the success of the data office. What are some of those KPIs? >>KPIs and measuring is a big topic in the, in the data chief data officer profession, I would say, and again, it always varies with to your organization, but there's a few that we use that might be of interest. Use those pillars, right? And we have metrics across those pillars. So for example, a pillar on the data engineering side is gonna be more related to that uptime, right? Are the, is the data platform up and running? Are the data products up and running? Is the quality in them good enough? Is it going up? Is it going down? What's the usage? But also, and especially if you're in the cloud and if consumption's a big thing, you have metrics around cost, for example, right? So that's one set of examples. Another one is around the data sciences and products. Are people using them? Are they getting value from it? >>Can we calculate that value in ay perspective, right? Yeah. So that we can to the rest of the business continue to say we're tracking all those numbers and those numbers indicate that value is generated and how much value estimated in that region. And then you have some data intelligence, data governance metrics, which is, for example, you have a number of domains in a data mesh. People talk about being the owner of a data domain, for example, like product or, or customer. So how many of those domains do you have covered? How many of them are already part of the program? How many of them have owners assigned? How well are these owners organized, executing on their responsibilities? How many tickets are open closed? How many data products are built according to process? And so and so forth. So these are an set of examples of, of KPIs. There's a, there's a lot more, but hopefully those can already inspire the audience. >>Absolutely. So we've, we've talked about the rise cheap data offices, it's only accelerating. You mentioned this is like a 10 year journey. So if you were to look into a crystal ball, what do you see in terms of the maturation of data offices over the next decade? >>So we, we've seen indeed the, the role sort of grow up, I think in, in thousand 10 there may have been like 10 achieve data officers or something. Gartner has exact numbers on them, but then they grew, you know, industries and the number is estimated to be about 20,000 right now. Wow. And they evolved in a sort of stack of competencies, defensive data strategy, because the first chief data officers were more regulatory driven, offensive data strategy support for the digital program. And now all about data products, right? So as a data leader, you now need all of those competences and need to include them in, in your strategy. >>How is that going to evolve for the next couple of years? I wish I had one of those balls, right? But essentially I think for the next couple of years there's gonna be a lot of people, you know, still moving along with those four levels of the stack. A lot of people I see are still in version one and version two of the chief data. So you'll see over the years that's gonna evolve more digital and more data products. So for next years, my, my prediction is it's all products because it's an immediate link between data and, and the essentially, right? Right. So that's gonna be important and quite likely a new, some new things will be added on, which nobody can predict yet. But we'll see those pop up in a few years. I think there's gonna be a continued challenge for the chief officer role to become a real executive role as opposed to, you know, somebody who claims that they're executive, but then they're not, right? >>So the real reporting level into the board, into the CEO for example, will continue to be a challenging point. But the ones who do get that done will be the ones that are successful and the ones who get that will the ones that do it on the basis of data monetization, right? Connecting value to the data and making that value clear to all the data citizens in the organization, right? And in that sense, they'll need to have both, you know, technical audiences and non-technical audiences aligned of course. And they'll need to focus on adoption. Again, it's not enough to just have your data office be involved in this. It's really important that you're waking up data citizens across the organization and you make everyone in the organization think about data as an asset. >>Absolutely. Because there's so much value that can be extracted. Organizations really strategically build that data office and democratize access across all those data citizens. Stan, this is an exciting arena. We're definitely gonna keep our eyes on this. Sounds like a lot of evolution and maturation coming from the data office perspective. From the data citizen perspective. And as the data show that you mentioned in that IDC study, you mentioned Gartner as well, organizations have so much more likelihood of being successful and being competitive. So we're gonna watch this space. Stan, thank you so much for joining me on the cube at Data Citizens 22. We appreciate it. >>Thanks for having me over >>From Data Citizens 22, I'm Lisa Martin, you're watching The Cube, the leader in live tech coverage. >>Okay, this concludes our coverage of Data Citizens 2022, brought to you by Collibra. Remember, all these videos are available on demand@thecube.net. And don't forget to check out silicon angle.com for all the news and wiki bod.com for our weekly breaking analysis series where we cover many data topics and share survey research from our partner ETR Enterprise Technology Research. If you want more information on the products announced at Data Citizens, go to collibra.com. There are tons of resources there. You'll find analyst reports, product demos. It's really worthwhile to check those out. Thanks for watching our program and digging into Data Citizens 2022 on the Cube, your leader in enterprise and emerging tech coverage. We'll see you soon.

Published Date : Nov 2 2022

SUMMARY :

largely about getting the technology to work. Now the cloud is definitely helping with that, but also how do you automate governance? So you can see how data governance has evolved into to say we extract the signal from the noise, and over the, the next couple of days, we're gonna feature some of the So it's a really interesting story that we're thrilled to be sharing And we said at the time, you know, maybe it's time to rethink data innovation. 2020s from the previous decade, and what challenges does that bring for your customers? as data becomes more impactful than important, the level of scrutiny with respect to privacy, So again, I think it just another incentive for organization to now truly look at data You know, I don't know when you guys founded Collibra, if, if you had a sense as to how complicated the last kind of financial crisis, and that was really the, the start of Colli where we found product market Well, that's interesting because, you know, in my observation it takes seven to 10 years to actually build a again, a lot of momentum in the org in, in the, in the markets with some of the cloud partners And the second is that those data pipelines that are now being created in the cloud, I mean, the acquisition of i l dq, you know, So that's really the theme of a lot of the innovation that we're driving. And so that's the big theme from an innovation perspective, One of our key differentiators is the ability to really drive a lot of automation through workflows. So actually pushing down the computer and data quality, one of the key principles you think about monetization. And I, and I think we we're really at this pivotal moment, and I think you said it well. We need to look beyond just the I know you're gonna crush it out there. This is Dave Valante for the cube, your leader in enterprise and Without data leverage the Collibra data catalog to automatically And for that you'll establish community owners, a data set to a KPI to a report now enables your users to see what Finally, seven, promote the value of this to your users and Welcome to the Cube's coverage of Data Citizens 2022 Collibra's customer event. And now you lead data quality at Collibra. imagine if we get that wrong, you know, what the ramifications could be, And I realized in that moment, you know, I might have failed him because, cause I didn't know. And it's so complex that the way companies consume them in the IT function is And so it's really become front and center just the whole quality issue because data's so fundamental, nowadays to this topic is, so maybe we could surface all of these problems with So the language is changing a you know, stale data, you know, the, the whole trend toward real time. we sort of lived this problem for a long time, you know, in, in the Wall Street days about a decade you know, they just said, Oh, it's a glitch, you know, so they didn't understand the root cause of it. And the one right now is these hyperscalers in the cloud. And I think if you look at the whole So this is interesting because what you just described, you know, you mentioned Snowflake, And so when you were to log into Big Query tomorrow using our I love this example because, you know, Barry talks about, wow, the cloud guys are gonna own the world and, Seeing that across the board, people used to know it was a zip code and nowadays Appreciate it. Right, and thank you for watching. Nice to be here. Can can you explain to our audience why the ability to manage data across the entire organization. I was gonna say, you know, when I look back at like the last 10 years, it was all about getting the technology to work and it And one of the big pushes and passions we have at Collibra is to help with I I, you know, you mentioned this idea of, and really speeding the time to value for any of the business analysts, So where do you see, you know, the friction in adopting new data technologies? So one of the other things we're announcing with, with all of the innovations that are coming is So anybody in the organization is only getting access to the data they should have access to. So it was kind of smart that you guys were early on and We're able to profile and classify that data we're announcing with Calibra Protect this week that and get the right and make sure you have the right quality. I mean, the nice thing about Snowflake, if you play in the Snowflake sandbox, you, you, you, you can get sort of a, We also are doing more with Google around, you know, GCP and kbra protect there, you know, this year, the event your, your perspectives. And so it's all about everybody being able to easily It was great to have you on the cube first time I believe, cube, your leader in enterprise and emerging tech coverage. the cloud where you get the benefit of scale and security and so on. And the last example that comes to mind is that of a large home loan, home mortgage, Stan, it's great to have you back on the cube. Talk to us about what you mean by data citizenship and the And we believe that today's organizations, you have a lot of people, And one of the conclusions they found as they So you can say, ok, I'm doing this, you know, data culture for everyone, awakening them But the IDC study that you just mentioned demonstrates they're three times So as to how you get this done, establish this. part of the equation of getting that right, is it's not enough to just have that leadership out Talk to us about how you are building a data culture within Collibra and But over the years I've run, you know, So we said you the data products can run, the data can flow and you know, the quality can be checked. The catalog for the data scientists to know what's in their data lake, and data citizens join kbra, they immediately have a place to go to, Yes, success of the data office. So for example, a pillar on the data engineering side is gonna be more related So how many of those domains do you have covered? to look into a crystal ball, what do you see in terms of the maturation industries and the number is estimated to be about 20,000 right now. How is that going to evolve for the next couple of years? And in that sense, they'll need to have both, you know, technical audiences and non-technical audiences And as the data show that you mentioned in that IDC study, the leader in live tech coverage. Okay, this concludes our coverage of Data Citizens 2022, brought to you by Collibra.

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Keynote Analysis | VMware Explore 2022


 

(gentle music) >> Hello, everyone welcome to "theCUBE's" live coverage here in San Francisco, California for VMware Explore not VMworld, it's VMware Explore. I'm John Furrier, your host of "theCUBE" with Dave Vellante. We're here with two sets. 12th year, Dave, covering VMworld, now VMware Explore, what a journey? I had a little reminiscing from Paul Maritz in 2010, who predicted the future but the timing was off. Raghu predicting the future, but is his timing right with multi-cloud or super-cloud? We're going to get into it. We got three days of wall to wall CUBE coverage, two sets. All the top execs from VMware coming on, including the CEO Raghu himself, Vittorio, Kit Colbert, the whole kit and caboodle of the executive group to talk about the future of VMware, where it's going, and of course the appearance of Hock Tan here from Broadcom, Dave, made an appearance. Michael Dell was also in presence. I get the vibe that there's something going on with Broadcom and VMware beyond just the acquisition. So a lot of people are curious. This event again is notable and historic from the sense of it's VMware Explore not VMworld, so they changed the name, and Broadcom's intent, and they're going to be buying VMworld. Dave, the keynote was anticipated by all, how it was going to go down, what was going to be said. Raghu set the table, I got a ton of notes, I know you do. What's your take? >> Well, you have to start with the Broadcom acquisition. You're right, Hock Tan was in the audience, he stood up, he got a little clap. >> Golf clap. >> He's paying $60 billion for VMware, he better be able to be recognized. And he was here yesterday with Michael Dell at the executive sessions. And their purpose I'm sure, they didn't let us in, but I'm sure the purpose was to make sure that customers were calm, they were comfortable with the direction. Of course, the narrative coming out of VMware is that, hey, they're investigating, they're going deep into our portfolio, and they like what they see, it's going to be all good, it's not going to be like the CA acquisition and de-levering and all that stuff. I still stand by what I wrote in my breaking analysis back in May. The fact is, Broadcom has promised $8.5 billion in EBITDA within three years. That's the only way they get there, is to cut, so that's going to happen. But the interesting dynamic in the market, I don't know if you've noticed this, VMware stock is trading at a 20% discount to what Broadcom is paying for it. So there's a big amount of fluff, if you want to do some arbitration. And I think it's due to the fact that it's a stock and a cash deal, it's a combination deal, and it's not going to close for a year. So there's maybe some skepticism around that. But that was an interesting dynamic. The keynote we'll get into it, but it's all around multi-cloud and what we call super-cloud. >> I have my conspiracy theories on Broadcom, actually they make chips. Looking at all the waves right now in the technology industry, silicon is hot, anyone who's doing custom silicon and putting software on the chip, making purpose built vertical applications is seeing performance gains in cloud and in these applications. So one, I'm really excited by the dots connecting there. But also the VMware story, Dave, is pretty interesting in the sense that timing's everything, the Broadcom acquisition, EBITDA focus might drive behavior. But notable for VMware, is Raghu has been on this vision for years. I remember in 2016 when I interviewed him with Andy Jassy, who was then the CEO of AWS, they had moved everything to Amazon Web Services. And that was the beginning of the vision of multi-cloud and cloud-native. VMware invested a ton, and so we're seeing some fruit come off the tree. If you will, bearing some fruit from that VMware investment in cloud-native across the board which was their bet prior to Broadcom buying them out. So the question is, does Broadcom harvest that, continue that nurturing of that "plantation of goodness" that could come out of that VMware? And again, it's probability, it's not guaranteed. Commentary on Twitter is pretty heavy on, can they win the Devs? Can the new Ops bringing around the front? So, VMware's and Broadcom in a tough position, they bought more than they thought in my opinion. And I think a lot of people are saying, does Broadcom recognize the strategic value of what's coming out of the oven, so to speak, or what's blowing off the tree from VMware? And is it real? That is the number one question. I talk to people in the hallway, that's what they're saying. They want to know what's going to happen with what's around the corner, that's on top of mind of everybody. >> It's a really important question because VMware's future is multi-cloud management, what we call super-cloud. And without Tanzu, and I speculated that Tanzu was probably going to be under the microscope and potentially on the chopping block because they spend a lot of money marketing it, but they're probably not today getting a lot of returns. But without Tanzu, without a cross-cloud PaaS we sometimes call a super PaaS. their strategy doesn't work, it basically fails. And I think what a lot of people are missing, and I saw you chime in on Twitter, is can they win the Devs? Can they win the Devs? This is table stakes. If you don't have a cross-cloud PaaS, and it's really about not necessarily just the Devs, it's about the ops, right? Because now it's about security. Yes, shift left, but shield right. But the DevOps team, the Ops team needs consistency. It's like Adrian Cockcroft says, the Devs, they love to get married, the Ops, they got to clean up after the divorce. And so they need standard- >> You're implying that they'll use any tool for the job and not really worry about lock in. And I think today on the keynote, Deshaun was up there who submitted a comment, "You kids have it easy these days." Implying us old guys, when we coded, you had to do everything yourself. Kelsey Hightower mentioned her support pack desktop edition. The old days when had to build everything by hand, now it's all automated, all goodness. But in all seriousness, the focus there was DevOps has won, DevOps is what the developers are doing. The developers are in the clear right now, as far as I'm concerned. They're sitting on the beach right now, sunglasses on, sun shining, everything's shift left, CI/CD pipeline, cloud-native goodness. If you're a dev, things are much rosier than an Ops person. So DevOps is developer, security and DataOps, is where the action is. So it's not so much IT operations as it is security and data leveling up to the velocity demand of developers and also ease of use. So self-service in the motion of coding, in the pipelining, that's what the developers have to have. And if people don't build that experience from the upside, the new ops is not going to enable the develop, it won't be adopted in my opinion. >> You mentioned Paul Maritz before, his whole thing was any workload, any cloud, the software mainframe, they're talking about any Kubernetes, any cloud. And we got to go through some of the announcements real quick here. VMware Aria is the new multi-cloud management platform. That is the fundamental strategy for going cross-cloud or what we call super-cloud. The vSphere and vSAN 8 are big deals. And as relates to compute with vSphere, they're really pushing that whole DPU. You might remember Project Monterey. Well, Project Monterey is essentially like AWS Nitro, it's the future of computing architecture seven years after AWS introduced it. So AWS has a huge lead here. But it's critical that a company like VMware is able to offer that capability with XPU optionality, GPU, CPU, Arm based, Pensando capabilities, eventually NPUs, other capabilities to bring in and support new workloads, new data driven workloads. So the lot of talk about the whole DPU thing. As I mentioned, Tanzu new version of Tanzu, they talked about edge. They're basically bringing VMware to the edge with an eventual consistency model. >> Hold on, the vSphere thing, just to jump in there real quick. I always thought that that'd be higher up in the keynote. Clearly in the keynote, they flexed their cloud-native positioning, they had to address the Broadcom thing, talk about modern applications. So it felt like they were selling the dream on the front end. And they buried the lead in my opinion, which is vSphere 8. They don't do a lot of vSphere 8 announcements. If you look at the history of VMworld, every few years they got a new release. This was packed with a lot of goodness. And I thought they'd buried that in the keynote. >> I don't know, Raghu mentioned it. Yeah, they had a lot to cover. And then the other thing was they announced support for Red Hat OpenShift. So everybody's like, "Ooh, wow." And then Tanzu for all the Kubernetes versions from the cloud guys. So a lot of announcements, you got to always give VMware props. It's not like they stopped engineering, they have a great engineering culture. And so it's nice to see Project Monterey in particular, go from R&D to actual product. And so we like to see that. >> Even towards the end, now that we're doing the keynote review, Raghu said, "As proud as we are," this is when they started talking about the sustainability, implying they're real proud engineering, and that's a good call out there. I think that's what were trying to get across to Hock Tan, who was sitting in the front row. But Dave, in terms of keynote, my analysis is clear. Raghu was nervous, you can tell. But he's a product guy, he even said that on stage. He set the table at the beginning, I thought really well with modern applications. He had to address the name change, and I thought that was interesting. He actually said, "We built a community with VMworld, but now with multi-cloud, we're going to recall it Explore." Not sure I agree with that. I think VMworld community is still vibrant, and that's why they're here. So I thought that was nice, the way he balance that out, the messaging is good, the graphics and the branding of Explore is world class, I think it's phenomenal. I'm not a big fan of the name change, but I never go well with change there. Hock Tan didn't speak, he did stand up and wave. >> There's no way he's going to get up to speak. >> He didn't speak. So I thought that was interesting front end, so they got that right out of the way. And absolutely you saying last night. And then they got into this digitally smart concept, which I thought was on point. Did not like the great replatforming message. I'm not a big fan of that because it reminded me of the great resignation. And I think there's going to be a lot of memes on that. So not a big fan of the great replatforming. I did like the Cloud Universal pitch. But this whole multi-cloud pitch seems to me, and I want to get your thoughts on this, is that that's what it reminded me of, Paul Maritz. So when Raghu is clearly betting the ranch on multi-cloud, the question is timing. Paul Maritz in 2010 here at VMworld Moscone, he laid out the vision, he was right. But timing was off, the top of the stack didn't materialize. But at the end of the day, ended up being the right architecture. Is VMware too early with multi-cloud, Dave? And that's the question, that's the question on the table. >> Well, so a couple things. So Maritz, the one mistake Maritz made was he really tried to go into apps, remember? So now at least I think Raghu, the current VMware thinking is, we're going to enable apps to be developed. And that is the right thinking. Are they too early or too late with multi-cloud? I think technically it just wasn't feasible, the customers weren't ready for it. VMware moves at the speed of the CIO we like to say. So I think the timing is actually really good because the technical capabilities are now there. You've got to have across-cloud paths, which Tanzu is about. And I think Tanzu was too immature before. They've got the pieces on the DPU side. And the other thing about the timing is now with Broadcom acquiring VMware, the whole non Dell ecosystem has got to be a lot happier. NetApp, guys like that, Cisco. >> Why is that? >> Because Dell, their thumb on the scale, they had the thing rigged, Dell was first in line for everything. When EMC owned VMware, that was the case. But they were required about it, Dell made no concessions. And they just came out and said, "We are going to be VMware first, we are the preferred partner, we do more business with anybody." They really drove a truck through that. And I think it caused a lot of the ecosystem to pull back, like HPE and others to say, "Okay, we're going to find some alternatives here." Now they can really lean in. It's like when HP broken two, that really changed the ecosystem posture with HPE. This is like that, but times 10. >> What did you think about the ecosystem floor last night? When I did a walk of the floor, I thought it was very vibrant, it was not a ghost town at all. >> No, not at all, we saw Alibaba Cloud was there, we saw a lot of- >> AWS. >> Smaller companies >> Microsoft. >> And so I thought it was better than I thought it would be. There's probably what, 7,000 people here I would say? So well off from the 15,000 pre-COVID highs, but still very robust, it's a good crowd. People are excited to be back in person obviously. And I think the messaging was right, John. I think cross-cloud, multi-cloud, super-cloud, that is the future. Well, David Floid took a stab at it and said, "I think it's going to be $100 billion market by the end of the decade." >> Super-cloud is a thing for sure. And I think that came out in Aria announcement, which was basically a rebranding. It's not a new product, essentially it's a cobble together management platform. I thought the Cloud Universal notes here were interesting. The Cloud Universal is the commercial cloud smart component. Meaning they're trying to make that the frame, Dave, for the hyperscalers to come in to a de facto consortium movement. I feel like that's next here. If this Cloud Universal could become the super-cloud consortium, that might give them a better shot. The ecosystem is buzzing, attendance is strong. It's interesting a lot of people were speculating, will this be an event? I thought they did a great job and I thought they came through well with this. >> You were saying about consortium, because have to have the cloud guys in any consortium. But is any one cloud going to drive it? VMware could be- >> AWS >> Could be the driver. >> I'm thinking if I had to make a prediction, looking at what I just saw in the keynote, we'll see what the VMware execs say, If I had to make a guess, I think you're going to have customers, "Let's still double down on VMware stuff." They're going to settle into vSphere and networking compute and storage, the normal stuff that they've got, the software to find data center core as a cloud operational platform. And then you're going to see a lot more AWS migration. You might see that if Broadcom doesn't nurture the fruit coming off the tree, as we mentioned earlier, I think you might see people go more cloud-native. But I think VMware's prepared for that with the hybrid. So it's going to be very interesting to see. I think the winners coming out of this will be AWS, maybe a little bit of trickle into Azure, Alibaba mostly for the European, I mean the China side. But I don't see them playing. Google is a wild card, we'll see it from them. >> I think the other big thing about the timing, to your earlier point is, VMware used to go to market with very bespoke, We got vSAN, we got NSX, we got vSphere, and now they're trying to bring that together. And essentially remember, they used to go to market and say, "Okay, hey, your ELA is up, time to renew." And they're talking to the wrong people. So now they're going forth with the Azure service model, they're going to move to a subscription model. And I think the timing is right for that. I would've liked to see it a little bit before hand, maybe pre COVID would have been better timing. But I think technically, the time is right now for that. >> And I think looking at the acquisition, speculating on that, I think let's discuss how we see things, how they might move forward. Again, we'll ask the guests as much as best as we can and the best they could answer. But let's take this forward. Okay, based upon what I'm seeing here, if I'm Hock Tan in the audience, I'm saying to myself, "Okay, I got more here than I thought I was buying." Maybe I thought I was getting some great EBITDA. I wonder if his outlook changed on how he goes to market with the new VMware post acquisition. So that means in the around February timeframe, I would probably, if I was advising him to say, "Okay, let's keep it as is, let's not do the cut, cut, cut. Maybe trim a little bit here and there." But for the most part, he's got the solid customer base and he's going to have to keep the event. >> Here's the problem with that. They have a very high do-say ratio. They do what they say they're going to do. And as a result, they've promised 8.5 billion in EBITDA within three years out of VMware. And they return 50% of their free cash flow to investors. If they break that promise, their stock will get crushed. I don't think they're going to break that promise. So I think they're going to run. That's something I believe in their playbook that they're not going to change. Now, could they get there without massive cuts? I think it's going to be hard. Can they get there with price increases? Yes. And better efficiency, yes. But they don't have a lot of go to market synergies, John. Broadcom doesn't have a big sales force that they can say, "Okay, we're going to fire all the VMware sales force and you're going to go to market through our channel." Like Oracle would do with their big sales force or a Dell would do with an acquisition, they can't. And so I just don't see how they're going to around it. The only other thing I would say is, to me, I thought the application development piece, the Tanzu piece was very appropriate. And I think they got it. Whether or not they're going to succeed there, we can debate that. But I thought what was missing was there wasn't enough, in my opinion, on their security posture, their security strategy. I thought they gave it lip service with, "Oh yeah, we're going to shift left and dev security, et cetera." They did not go in depth. I think when you talk to someone like Tom Gillis, who really can go deep, I think talking about Barry and the lead, that was not, security is the number one issue of CIOs, CSO. >> Data and security >> At boards, it's number one. And data is the second thing. And those two stories in the keynote where quasi non-existent or/and weak. >> Again, the reason why I believe, and you're discussing it publicly at a high level, is super-cloud is real because it's not just SaaS on cloud, it's hybrid, it's DevOps, it's developer. And security and data operations are just absolutely now leveling up, and the edge is a complete wild card. We met a company last night, they're doing the edge cloud. The edge is going to open up all kinds of new use cases and challenges. And that's on the DataOps, data security side. DevOps, IT operations is already in the dev cycle. If companies aren't doing that, in my opinion, they're not really doing it right. So I think it'll shift to security and Ops and DataOps, that's going to be the action. In the cloud operational framework, that's super-cloud. To me, if I'm Hock Tan, I'm saying, "VMworld, VMware Explore, VMware has to be a core component of super-cloud of the future. Not multi-cloud just a state." I think multi-cloud will be a description of a state, of an architecture, and an outcome, but that's not super-cloud, that's not a functioning operating system, that's not a functioning business driven technology. So I think VMware has the opportunity. So I look at that and say, I got cheap options all the way up to the top of the stack. And super-cloud paths layer, as you describe, that I think is the way to go. >> When you think about how VMware got here, VMware was a $13 billion trailing 12 month revenue company. There aren't a lot of $13 billion software companies. And the way VMware got here, is through great software engineering. They identified problems that the customers had and they went and solved them. They did it with virtualization, they did it with private cloud, they figured out their public cloud strategy. So I think the question for Broadcom is going to be okay, how fast can we monetize that engineering? Can we turn that engineering R&D into dollars? And how fast can we do that? They have two choices in my opinion, keep innovating, which of course we hope that's the case, or act like a private equity firm and just squeeze as much cash out of VMware as possible. Which I don't think would be the right strategy because eventually that says, okay, what's going to happen to Broadcom? How are they going to continue to grow? Are they're going to have to just keep growing through acquisitions? So I think R&D is a really good spend when it's VMware. >> And I think as we wrap up our keynote analysis, one of the things that's going to come out of this as the conversation, no doubt in my mind will be, VMware isn't CA. And the question is, does Broadcom go off their playbook with VMware because of the fact that you look at the sponsorships for the show, we got a robust set of sponsorships for "theCUBE." With two sets, we're booked, fully loaded. Conversation's high, the floor is all about next level cloud operations. This is not a dying market, this is a growth wave coming. So the question, as super-cloud becomes that growth, and everyone's talking about super-cloud there. Some people who don't like the name, which is good, keep grace debate. But there's no doubt that that next wave is the super-cloud philosophy, the super-cloud mindset and architecture, and development environment. And we've documented that on supercloud.world if anyone's interested. But that wave is coming, and you can see it on the floor. Look at the sponsors, look at what people are talking about, Dave. This is not like Broadcom buying VMware and tucking it under and saying, "Okay, hope we can service the customer." There's a real market growth here story. So the question is, what do you do with that? >> Well, so you start with the base. VMware is a very good platform. The reason why they don't have a ton of competition and the reason why, okay, Nutanix can maybe trickle some away, but VMware is really good, it works, it's stable, it recovers from failures, it's got a super strong ecosystem. So you start by building there and then you identify the places where you can spend a dollar and make it 10. >> Well, I was very excited that when we had our super-cloud event, which was a virtual event as a test, we had great VMware support. And a lot of the catalog sessions up here, on Moscone West, where we're sitting, upstairs is all the sessions, they're crowded. And they overlay, Dave, with our narrative and the industry narrative. On the influencer side, you're starting to see the influencers meeting our editorial and pursuing a super-cloud with VMware and their ecosystem. Kind of agreeing super-cloud is real. And I think that is an important note because just last December, when we coined the term at Reinvent, I think it was Reinvent look what's happened. I want to get your thoughts and your reaction to why super-cloud has got so much traction, it's a great buzz with the name. But why is it that our super-cloud, the VMware, and the ecosystem are all aligning with this? Why do you think that's happening? Why do you think that the momentum is accelerating? >> The reason is that, as everybody knows, organizations have multiple clouds, it's a function of shadow Devs, M&A. And so they end up with all these different clouds, all these different projects, different primitives, different APIs, different tool sets. And they called it cloud chaos today. It's accurate, it is cloud chaos. So what's the problem with that? Well, that makes it harder to secure, it makes it harder to govern, it makes it harder to share data, it creates data silos. What's the answer? Well, if you can create a layer that's an abstraction layer that simplifies all that cross cloud data sharing and development and have a consistent set of APIs through a PaaS layer, we call it super PaaS and you are going to have a metadata intelligence that says, "Okay, I'm going to put this here or put that there. And I'm going to deal with latency, I'm going to optimize for whatever purpose, data sharing, or performance or whatever it is." You're going to solve a lot of problems. And you're going to make the CIO's life easier so that they can invest in their own business and their digital transformation and their digital strategy. So that's why people agree. They might not agree with the name, but they certainly agree with the concept of that abstraction layer. >> The name is certainly a better name than multi-cloud, multi-cloud sounds broken. But I think CIOs and CXOs, CISO, CSOs have to get buy-in from their teams. The organic dev relationship with Ops and SecOps and DataOps has to be symbiotic, not conflicting. And I love the chaos story because as Andy Grove, the legend at Intel once said, "Let chaos reign and then reign in the chaos." >> Chaos is cash. >> So in any innovation inflection point, chaos becomes the complexity, abstraction layers, and or innovation takes that complexity away. This is the formula for success. And I think VMware is right in the middle of it. And I think if I'm looking at VMware right now, I'm saying, hey, reign in that chaos right now and you win. So chaos is not a bad thing if you can reign it in, Dave. >> And that's what they've done. You think about what they did with virtualization, it was chaotic, it was wasteful. I think of what they did with private cloud. They said, "Hey IT guys, we're going to help you not get cloudified. We're going to cloudify your presence on-prem and not just throw everything into the cloud." They did a great job there. And now it's all about multi-cloud. >> Well, we're going to reign in the chaos, extract the signal from the noise. Super CUBE here at super-cloud event VMware Explore. Dave, great to kick it off again. Again, 12th year of CUBE coverage. It seems like a lifetime, Dave. Just yesterday we were 2010 >> Amazing, right. We've been in Moscone South, we've been in North, we've been in Las Vegas. Now we're here West, first time in west. >> Some of these developers were in elementary school when we started "theCUBE" here, I was just feeling old relics. Anyway, we're going to bring more action, three days of coverage, thecube.net, check it out. Join our community, join the conversation. As the influences are coming more onto the market, you're seeing a lot more conversations on Twitter, on LinkedIn, on the internet, check it out. Join the conversation. I'm John Furrier and Dave Vellante. We'll be back with more coverage here in San Francisco after this break. (gentle music)

Published Date : Aug 30 2022

SUMMARY :

and of course the appearance with the Broadcom acquisition. And I think it's due to the fact the oven, so to speak, the Devs, they love to get married, But in all seriousness, the VMware Aria is the new buried that in the keynote. And so it's nice to see I'm not a big fan of the name change, going to get up to speak. And I think there's going to And that is the right thinking. of the ecosystem to pull back, the ecosystem floor last night? And I think the messaging was right, John. for the hyperscalers to come in But is any one cloud going to drive it? the software to find data center core And I think the timing is right for that. and the best they could answer. and the lead, that was not, And data is the second thing. And that's on the DataOps, And the way VMware got here, And the question is, and the reason why, And a lot of the catalog sessions up here, And I'm going to deal with latency, And I love the chaos story This is the formula for success. everything into the cloud." extract the signal from the noise. We've been in Moscone on LinkedIn, on the

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AWS Partner Showcase S1E3 | Full Segment


 

>>Hey, everyone. Welcome to the AWS partner, showcase women in tech. I'm Lisa Martin from the cube. And today we're gonna be looking into the exciting evolution of women in the tech industry. I'm going to be joined by Danielle GShock, the ISP PSA director at AWS. And we have the privilege of speaking with some wicked smart women from Teradata NetApp. JFI a 10th revolution group, company and honeycomb.io. We're gonna look at some of the challenges and biases that women face in the tech industry, especially in leadership roles. We're also gonna be exploring how are these tech companies addressing diversity, equity and inclusion across their organizations? How can we get more young girls into stem earlier in their careers? So many questions. So let's go ahead and get started. This is the AWS partner showcase women in tech. Hey, everyone. Welcome to the AWS partner showcase. This is season one, episode three. And I'm your host, Lisa Martin. I've got two great guests here with me to talk about women in tech. Hillary Ashton joins us the chief product officer at Terry data. And Danielle Greshaw is back with us, the ISV PSA director at AWS ladies. It's great to have you on the program talking through such an important topic, Hillary, let's go ahead and start with you. Give us a little bit of an intro into you, your background, and a little bit about Teradata. >>Yeah, absolutely. So I'm Hillary Ashton. I head up the products organization. So that's our engineering product management office of the CTO team. Um, at Teradata I've been with Terra data for just about three years and really have spent the last several decades. If I can say that in the data and analytics space, um, I spent time, uh, really focused on the value of, of analytics at scale, and I'm super excited to be here at Teradata. I'm also a mom of two teenage boys. And so as we talk about women in tech, I think there's, um, uh, lots of different dimensions and angles of that. Um, at Teradata, we are partnered very deeply with AWS and happy to talk a little bit more about that, um, throughout this discussion as well. >>Excellent. A busy mom of two teen boys. My goodness. I don't know how you do it. Let's now look, Atter data's views of diversity, equity and inclusion. It's a, the, it's a topic that's important to everyone, but give us a snapshot into some of the initiatives that Terra data has there. >>Yeah, I have to say, I am super proud to be working at Teradata. We have gone through, uh, a series of transformations, but I think it starts with culture and we are deeply committed to diversity, equity and inclusion. It's really more than just a statement here. It's just how we live our lives. Um, and we use, uh, data to back that up. Um, in fact, we were named one of the world's most ethical companies for the 13th year in a row. Um, and all of our executive leadership team has taken an oath around D E and I that's available on LinkedIn as well. So, um, in fact, our leadership team reporting into the CEO is just about 50 50, um, men and women, which is the first time I've worked in a company where that has been the case. And I think as individuals, we can probably appreciate what a huge difference that makes in terms of not just being a representative, but truly being on a, on a diverse and equitable, uh, team. And I think it really, uh, improves the behaviors that we can bring, um, to our office. >>There's so much value in that. It's I impressive to see about a 50 50 at the leadership level. That's not something that we see very often. Tell me how you, Hillary, how did you get into tech? Were you an engineering person by computer science, or did you have more of a zigzaggy path to where you are now? >>I'm gonna pick door number two and say more zigzaggy. Um, I started off thinking, um, that I started off as a political science major or a government major. Um, and I was probably destined to go into, um, the law field, but actually took a summer course at Harvard. I did not go to Harvard, but I took a summer course there and learned a lot about multimedia and some programming. And that really set me on a trajectory of how, um, data and analytics can truly provide value and, and outcomes to our customers. Um, and I have been living that life ever since. Um, I graduated from college, so, um, I was very excited and privileged in my early career to, uh, work in a company where I found after my first year that I was managing, um, uh, kids, people who had graduated from Harvard business school and from MIT Sloan school. Um, and that was super crazy, cuz I did not go to either of those schools, but I sort of have always had a natural knack for how do you take technology and, and the really cool things that technology can do, but because I'm not a programmer by training, I'm really focused on the value that I'm able to help, um, organizations really extract value, um, from the technology that we can create, which I think is fantastic. >>I think there's so much value in having a zigzag path into tech. You bring Danielle, you and I have talked about this many times you bring such breadth and such a wide perspective. That really is such a value. Add to teams. Danielle, talk to us from AWS's perspective about what can be done to encourage more young women to get and under and underrepresented groups as well, to get into stem and stay. >>Yeah, and this is definitely a challenge as we're trying to grow our organization and kind of shift the numbers. And the reality is, especially with the more senior folks in our organization, unless you bring folks with a zigzag path, the likelihood is you won't be able to change the numbers that you have. Um, but for me, it's really been about, uh, looking at that, uh, the folks who are just graduating college, maybe in other roles where they are adjacent to technology and to try to spark their interest and show that yes, they can do it because oftentimes it's really about believing in themselves and, and realizing that we need folks with all sorts of different perspectives to kind of come in, to be able to help really, um, provide both products and services and solutions for all types of people inside of technology, which requires all sorts of perspectives. >>Yeah, the diverse perspectives. There's so much value and there's a lot of data that demonstrates how much value revenue impact organizations can make by having diversity, especially at the leadership level. Hillary, let's go back to you. We talked about your career path. You talked about some of the importance of the focus on de and I at Tarana, but what are, what do you think can be done to encourage, to sorry, to recruit more young women and under groups into tech, any, any carrot there that you think are really important that we need to be dangling more of? >>Yeah, absolutely. And I'll build on what Danielle just said. I think the, um, bringing in diverse understandings, um, of, of customer outcomes, I mean, I, the we've really moved from technology for technology's sake and I know AWS and entirety to have had a lot of conversations on how do we drive customer outcomes that are differentiated in the market and really being customer centric and technology is wonderful. You can do wonderful things with it. You can do not so wonderful things with it as well, but unless you're really focused on the outcomes and what customers are seeking, um, technology is not hugely valuable. And so I think bringing in people who understand, um, voice of customer who understand those outcomes, and those are not necessarily the, the, the folks who are PhD in mathematics or statistics, um, those can be people who understand a day in the life of a data scientist or a day in the life of a citizen data scientist. And so really working to bridge the high impact technology with the practical kind of usability, usefulness of data and analytics in our cases, I think is something that we need more of in tech and sort of demystifying tech and freeing technology so that everybody can use it and having a really wide range of people who understand not just the bits and bites and, and how to program, but also the value in outcomes that technology through data and analytics can drive. >>Yeah. You know, we often talk about the hard skills, but this, their soft skills are equally, if not more important that even just being curious, being willing to ask questions, being not afraid to be vulnerable, being able to show those sides of your personality. I think those are important for, for young women and underrepresented groups to understand that those are just as important as some of the harder technical skills that can be taught. >>That's right. >>What do you think about from a bias perspective, Hillary, what have you seen in the tech industry and how do you think we can leverage culture as you talked about to help dial down some of the biases that are going on? >>Yeah. I mean, I think first of all, and, and there's some interesting data out there that says that 90% of the population, which includes a lot of women have some inherent bias in their day, day behaviors when it comes to to women in particular. But I'm sure that that is true across all kinds of, of, um, diverse and underrepresented folks in, in the world. And so I think acknowledging that we have bias and actually really learning how, what that can look like, how that can show up. We might be sitting here and thinking, oh, of course I don't have any bias. And then you realize that, um, as you, as you learn more about, um, different types of bias, that actually you do need to kind of, um, account for that and change behaviors. And so I think learning is sort of a fundamental, um, uh, grounding for all of us to really know what bias looks like, know how it shows up in each of us. >>Um, if we're leaders know how it shows up in our teams and make sure that we are constantly getting better, we're, we're not gonna be perfect anytime soon. But I think being on a path to improvement to overcoming bias, um, is really, is really critical. And part of that is really starting the dialogue, having the conversations, holding ourselves and each other accountable, um, when things aren't going in, in a, in a Coptic way and being able to talk openly about that, that felt, um, like maybe there was some bias in that interaction and how do we, um, how do we make good on that? How do we change our, our behavior? Fundamentally of course, data and analytics can have some bias in it as well. And so I think as we look at the, the technology aspect of bias, um, looking at at ethical AI, I think is a, a really important, uh, additional area. And I'm sure we could spend another 20 minutes talking about that, but I, I would be remiss if I didn't talk more about sort of the bias, um, and the over the opportunity to overcome bias in data and analytics as well. >>Yeah. The opportunity to overcome it is definitely there you bring up a couple of really good points, Hillary. It, it starts with awareness. We need to be aware that there are inherent biases in data in thought. And also to your other point, hold people accountable ourselves, our teammates, that's critical to being able to, to dial that back down, Daniel, I wanna get your perspective on, on your view of women in leadership roles. Do you think that we have good representation or we still have work to do in there? >>I definitely think in both technical and product roles, we definitely have some work to do. And, you know, when I think about, um, our partnership with Teradata, part of the reason why it's so important is, you know, Teradata solution is really the brains of a lot of companies. Um, you know, the what, how, what they differentiate on how they figure out insights into their business. And it's, it's all about the product itself and the data and the same is true at AWS. And, you know, we really could do some work to have some more women in these technical roles, as well as in the product, shaping the products. Uh, just for all the reasons that we just kind of talked about over the last 10 minutes, um, in order to, you know, move bias out of our, um, out of our solutions and also to just build better products and have, uh, better, you know, outcomes for customers. So I think there's a bit of work to do still. >>I agree. There's definitely a bit of work to do, and it's all about delivering those better outcomes for customers at the end of the day, we need to figure out what the right ways are of doing that and working together in a community. Um, we've had obviously a lot had changed in the last couple of years, Hillary, what's your, what have you seen in terms of the impact that the pandemic has had on this status of women in tech? Has it been a pro is silver lining the opposite? What are you seeing? >>Yeah, I mean, certainly there's data out there that tells us factually that it has been, um, very difficult for women during COVID 19. Um, women have, uh, dropped out of the workforce for a wide range of, of reasons. Um, and, and that I think is going to set us back all of us, the, the Royal us or the Royal we back, um, years and years. Um, and, and it's very unfortunate because I think we we're at a time when we're making great progress and now to see COVID, um, setting us back in, in such a powerful way. I think there's work to be done to understand how do we bring people back into the workforce. Um, how do we do that? Understanding work life balance, better understanding virtual and remote, working better. I think in the technology sector, um, we've really embraced, um, hybrid virtual work and are, are empowering people to bring their whole selves to work. >>And I think if anything, these, these zoom calls have, um, both for the men and the women on my team. In fact, I would say much more. So for the men on my team, I'm seeing, I was seeing more kids in the background, more kind of split childcare duties, more ability to start talking about, um, other responsibilities that maybe they had, uh, especially in the early days of COVID where maybe daycares were shut down. And, um, you had, you know, maybe a parent was sick. And so we saw quite a lot of, um, people bringing their whole selves to the office, which I think was, was really wonderful. Um, uh, even our CEO saw some of that. And I think, um, that that really changes the dialogue, right? It changes it to maybe scheduling meetings at a time when, um, people can do it after daycare drop off. >>Um, and really allowing that both for men and for women makes it better for, for women overall. So I would like to think that this hybrid working, um, environment and that this, um, uh, whole view into somebody's life that COVID has really provided for probably for white collar workers, if I'm being honest for, um, people who are in a, at a better point of privilege, they don't necessarily have to go into the office every day. I would like to think that tech can lead the way in, um, you know, coming out of the, the old COVID. I don't know if we have a new COVID coming, but the old COVID and really leading the way for women and for people, um, to transform how we do work, um, leveraging data and analytics, but also, um, overcoming some of the, the disparities that exist for women in particular in the workforce. >>Yeah, I think there's, there's like we say, there's a lot of opportunity there and I like your point of hopefully tech can be that guiding light that shows us this can be done. We're all humans at the end of the day. And ultimately if we're able to have some sort of work life balance, everything benefits, our work or more productive, higher performing teams impacts customers, right? There's so much value that can be gleaned from, from that hybrid model and embracing for humans. We need to be able to, to work when we can, we've learned that you don't have to be, you know, in an office 24, 7 commuting, crazy hours flying all around the world. We can get a lot of things done in a ways that fit people's lives rather than taking command over it. Wanna get your advice, Hillary, if you were to talk to your younger self, what would be some of the key pieces of advice you would say? And Danielle and I have talked about this before, and sometimes we, we would both agree on like, ask more questions. Don't be afraid to raise your hand, but what advice would you give your younger self and that younger generation in terms of being inspired to get into tech >>Oh, inspired and being in tech? You know, I think looking at technology as, in some ways, I feel like we do a disservice to, um, inclusion when we talk about stem, cuz I think stem can be kind of daunting. It can be a little scary for people for younger people. When I, when I go and talk to folks at schools, I think stem is like, oh, all the super smart kids are over there. They're all like maybe they're all men. And so, um, it's, it's a little, uh, intimidating. Um, and stem is actually, you know, especially for, um, people joining the workforce today. It's actually how you've been living your life since you were born. I mean, you know, stem inside and out because you walk around with a phone and you know how to get your internet working and like that is technology right. >>Fundamentally. And so demystifying stem as something that is around how we, um, actually make our, our lives useful and, and, and how we can change outcomes. Um, through technology I think is maybe a different lens to put on it. So, and there's absolutely for, for hard sciences, there's absolutely a, a great place in the world for folks who wanna pursue that and men and women can do that. So I, I don't want to be, um, uh, setting the wrong expectations, but I, I think stem is, is very holistic in, um, in the change that's happening globally for us today across economies, across global warming, across all kinds of impactful issues. And so I think everybody who's interested in, in some of that world change can participate in stem. It just may be through a different, through a different lens than how we classically talk about stem. >>So I think there's great opportunity to demystify stem. I think also, um, what I would tell my younger self is choose your bosses wisely. And that sounds really funny. That sounds like inside out almost, but I think choose the person that you're gonna work for in your first five to seven years. And it might be more than one person, but be, be selective, maybe be a little less selective about the exact company or the exact title. I think picking somebody that, you know, we talk about mentors and we talk about sponsors and those are important. Um, but the person you're gonna spend in your early career, a lot of your day with a lot, who's gonna influence a lot of the outcomes for you. That is the person that you, I think want to be more selective about, um, because that person can set you up for success and give you opportunities and set you on course to be, um, a standout or that person can hold you back. >>And that person can put you in the corner and not invite you to the meetings and not give you those opportunities. And so we're in an economy today where you actually can, um, be a little bit picky about who you go and work for. And I would encourage my younger self. I actually, I just lucked out actually, but I think that, um, my first boss really set me, um, up for success, gave me a lot of feedback and coaching. Um, and some of it was really hard to hear, but it really set me up for, for, um, the, the path that I've been on ever since. So it, that would be my advice. >>I love that advice. I it's brilliant. I didn't think it choose your bosses wisely. Isn't something that we primarily think about. I think a lot of people think about the big name companies that they wanna go after and put on a resume, but you bring up a great point. And Danielle and I have talked about this with other guests about mentors and sponsors. I think that is brilliant advice and also more work to do to demystify stem. But luckily we have great family leaders like the two of you helping us to do that. Ladies, I wanna thank you so much for joining me on the program today and talking through what you're seeing in de and I, what your companies are doing and the opportunities that we have to move the needle. Appreciate your time. >>Thank you so much. Great to see you, Danielle. Thank you Lisa, to see you. >>My pleasure for my guests. I'm Lisa Martin. You're watching the AWS partner showcase season one, episode three. Hey everyone. Welcome to the AWS partner showcase. This is season one, episode three, with a focus on women in tech. I'm your host, Lisa Martin. I've got two guests here with me, Sue Peretti, the EVP of global AWS strategic alliances at Jefferson Frank, a 10th revolution group company, and Danielle brushoff. One of our cube alumni joins us ISV PSA director, ladies. It's great to have you on the program talking about a, a topic that is near and dear to my heart at women in tech. >>Thank you, Lisa. >>So let's go ahead and start with you. Give the audience an understanding of Jefferson Frank, what does the company do and about the partnership with AWS? >>Sure. Um, so let's just start, uh, Jefferson Frank is a 10th revolution group company. And if you look at it, it's really talent as a service. So Jefferson Frank provides talent solutions all over the world for AWS clients, partners and users, et cetera. And we have a sister company called revelent, which is a talent creation company within the AWS ecosystem. So we create talent and put it out in the ecosystem. Usually underrepresented groups over half of them are women. And then we also have, uh, a company called rubra, which is a delivery model around AWS technology. So all three companies fall under the 10th revolution group organization. >>Got it. Danielle, talk to me a little bit about from AWS's perspective and the focus on hiring more women in technology and about the partnership. >>Yes. I mean, this has definitely been a focus ever since I joined eight years ago, but also just especially in the last few years we've grown exponentially and our customer base has changed. You know, we wanna have, uh, an organization interacting with them that reflects our customers, right. And, uh, we know that we need to keep pace with that even with our growth. And so we've very much focused on early career talent, um, bringing more women and underrepresented minorities into the organization, sponsoring those folks, promoting them, uh, giving them paths to growth, to grow inside of the organization. I'm an example of that. Of course I benefit benefited from it, but also I try to bring that into my organization as well. And it's super important. >>Tell me a little bit about how you benefited from that, Danielle. >>Um, I just think that, um, you know, I I've been able to get, you know, a seat at the table. I think that, um, I feel as though I have folks supporting me, uh, very deeply and wanna see me succeed. And also they put me forth as, um, you know, a, represent a representative, uh, to bring more women into the organization as well. And I think, um, they give me a platform, uh, in order to do that, um, like this, um, but also many other, uh, spots as well. Um, and I'm happy to do it because I feel that, you know, if you always wanna feel that you're making a difference in your job, and that is definitely a place where I get that time and space in order to be that representative to, um, bring more, more women into benefiting from having careers in technology, which there's a lot of value there, >>A lot of value. Absolutely. So back over to you, what are some of the trends that you are seeing from a gender diversity perspective in tech? We know the, the numbers of women in technical positions, uh, right. There's so much data out there that shows when girls start dropping up, but what are some of the trends that you are seeing? >>So it's, that's a really interesting question. And, and Lisa, I had a whole bunch of data points that I wanted to share with you, but just two weeks ago, uh, I was in San Francisco with AWS at the, at the summit. And we were talking about this. We were talking about how we can collectively together attract more women, not only to, uh, AWS, not only to technology, but to the AWS ecosystem in particular. And it was fascinating because I was talking about, uh, the challenges that women have and how hard to believe, but about 5% of women who were in the ecosystem have left in the past few years, which was really, really, uh, something that shocked everyone when we, when we were talking about it, because all of the things that we've been asking for, for instance, uh, working from home, um, better pay, uh, more flexibility, uh, better maternity leave seems like those things are happening. >>So we're getting what we want, but people are leaving. And it seemed like the feedback that we got was that a lot of women still felt very underrepresented. The number one thing was that they, they couldn't be, you can't be what you can't see. So because they, we feel collectively women, uh, people who identify as women just don't see enough women in leadership, they don't see enough mentors. Um, I think I've had great mentors, but, but just not enough. I'm lucky enough to have a pres a president of our company, the president of our company, Zoe Morris is a woman and she does lead by example. So I'm very lucky for that. And Jefferson, Frank really quickly, we put out a hiring a salary and hiring guide a career and hiring guide every year and the data points. And that's about 65 pages long. No one else does it. Uh, it gives an abundance of information around, uh, everything about the AWS ecosystem that a hiring manager might need to know. But there is what, what I thought was really unbelievable was that only 7% of the people that responded to it were women. So my goal, uh, being that we have such a very big global platform is to get more women to respond to that survey so we can get as much information and take action. So >>Absolutely 7%. So a long way to go there. Danielle, talk to me about AWS's focus on women in tech. I was watching, um, Sue, I saw that you shared on LinkedIn, the Ted talk that the CEO and founder of girls and co did. And one of the things that she said was that there was a, a survey that HP did some years back that showed that, um, 60%, that, that men will apply for jobs if they only meet 60% of the list of requirements. Whereas with females, it's far, far less, we've all been in that imposter syndrome, um, conundrum before. But Danielle, talk to us about AWS, a specific focus here to get these numbers up. >>I think it speaks to what Susan was talking about, how, you know, I think we're approaching it top and bottom, right? We're looking out at what are the, who are the women who are currently in technical positions and how can we make AWS an attractive place for them to work? And that's all a lot of the changes that we've had around maternity leave and, and those types of things, but then also, um, more flexible working, uh, can, you know, uh, arrangements, but then also, um, early, how can we actually impact early, um, career women and actually women who are still in school. Um, and our training and certification team is doing amazing things to get, um, more girls exposed to AWS, to technology, um, and make it a less intimidating place and have them look at employees from AWS and say like, oh, I can see myself in those people. >>Um, and kind of actually growing the viable pool of candidates. I think, you know, we're, we're limited with the viable pool of candidates, um, when you're talking about mid to late career. Um, but how can we, you know, help retrain women who are coming back into the workplace after, you know, having a child and how can we help with military women who want to, uh, or underrepresented minorities who wanna move into AWS, we have a great military program, but then also just that early high school, uh, career, you know, getting them in, in that trajectory. >>Sue, is that something that Jefferson Frank is also able to help with is, you know, getting those younger girls before they start to feel there's something wrong with me. I don't get this. Talk to us about how Jefferson Frank can help really drive up that in those younger girls. >>Uh, let me tell you one other thing to refer back to that summit that we did, uh, we had breakout sessions and that was one of the topics. What can cuz that's the goal, right? To make sure that, that there are ways to attract them. That's the goal? So some of the things that we talked about was mentoring programs, uh, from a very young age, some people said high school, but then we said even earlier, goes back to you. Can't be what you can't see. So, uh, getting mentoring programs, uh, established, uh, we also talked about some of the great ideas was being careful of how we speak to women using the right language to attract them. And some, there was a teachable moment for, for me there actually, it was really wonderful because, um, an African American woman said to me, Sue and I, I was talking about how you can't be what you can't see. >>And what she said was Sue, it's really different. Um, for me as an African American woman, uh, or she identified, uh, as nonbinary, but she was relating to African American women. She said, your white woman, your journey was very different than my journey. And I thought, this is how we're going to learn. I wasn't offended by her calling me out at all. It was a teachable moment. And I thought I understood that, but those are the things that we need to educate people on those, those moments where we think we're, we're saying and doing the right thing, but we really need to get that bias out there. So here at Jefferson, Frank, we're, we're trying really hard to get that careers and hiring guide out there. It's on our website to get more women, uh, to talk to it, but to make suggestions in partnership with AWS around how we can do this mentoring, we have a mentor me program. We go around the country and do things like this. We, we try to get the education out there in partnership with AWS. Uh, we have a, a women's group, a women's leadership group, uh, so much that, that we do, and we try to do it in partnership with AWS. >>Danielle, can you comment on the impact that AWS has made so far, um, regarding some of the trends and, and gender diversity that Sue was talking about? What's the impact that's been made so far with this partnership? >>Well, I mean, I think just being able to get more of the data and have awareness of leaders, uh, on how <laugh>, you know, it used to be a, a couple years back, I would feel like sometimes the, um, uh, solving to bring more women into the organization was kind of something that folks thought, oh, this is Danielle is gonna solve this. You know? And I think a lot of folks now realize, oh, this is something that we all need to solve for. And a lot of my colleagues who maybe a couple years ago, didn't have any awareness or didn't even have the tools to do what they needed to do in order to improve the statistics on their, or in their organizations. Now actually have those tools and are able to kind of work with, um, work with companies like Susan's work with Jefferson Frank in order to actually get the data and actually make good decisions and feel as though, you know, they, they often, these are not lived experiences for these folks, so they don't know what they don't know. And by providing data and providing awareness and providing tooling and then setting goals, I think all of those things have really turned, uh, things around in a very positive way. >>And so you bring up a great point about from a diversity perspective, what is Jefferson Frank doing to, to get those data points up, to get more women of, of all well, really underrepresented minorities to, to be able to provide that feedback so that you can, can have the data and gleamy insights from it to help companies like AWS on their strategic objectives. >>Right? So as I, when I go back to that higher that, uh, careers in hiring guide, that is my focus today, really because the more data that we have, I mean, the, and the data takes, uh, you know, we need people to participate in order to, to accurately, uh, get a hold of that data. So that's why we're asking, uh, we're taking the initiative to really expand our focus. We are a global organization with a very, very massive database all over the world, but if people don't take action, then we can't get the right. The, the, the data will not be as accurate as we'd like it to be. Therefore take better action. So what we're doing is we're asking people all over the, all over the world to participate on our website, Jefferson frank.com, the se the high, uh, in the survey. So we can learn as much as we can. >>7% is such a, you know, Danielle and I we're, we've got to partner on this just to sort of get that message out there, get more data so we can execute, uh, some of the other things that we're doing. We're, we're partnering in. As I mentioned, more of these events, uh, we're, we're doing around the summits, we're gonna be having more ed and I events and collecting more information from women. Um, like I said, internally, we do practice what we preach and we have our own programs that are, that are out there that are within our own company where the women who are talking to candidates and clients every single day are trying to get that message out there. So if I'm speaking to a client or one of our internal people are speaking to a client or a candidate, they're telling them, listen, you know, we really are trying to get these numbers up. >>We wanna attract as many people as we can. Would you mind going to this, uh, hiring guide and offering your own information? So we've gotta get that 7% up. We've gotta keep talking. We've gotta keep, uh, getting programs out there. One other thing I wanted to Danielle's point, she mentioned, uh, women in leadership, the number that we gathered was only 9% of women in leadership within the AWS ecosystem. We've gotta get that number up, uh, as well because, um, you know, I know for me, when I see people like Danielle or, or her peers, it inspires me. And I feel like, you know, I just wanna give back, make sure I send the elevator back to the first floor and bring more women in to this amazing ecosystem. >>Absolutely. That's not that metaphor I do too, but we, but to your point to get that those numbers up, not just at AWS, but everywhere else we need, it's a help me help use situation. So ladies underrepresented minorities, if you're watching go to the Jefferson Frank website, take the survey, help provide the data so that the woman here that are doing this amazing work, have it to help make decisions and have more of females and leadership roles or underrepresented minorities. So we can be what we can see. Ladies, thank you so much for joining me today and sharing what you guys are doing together to partner on this important. Cause >>Thank you for having me, Leah, Lisa, >>Thank you. My pleasure for my guests. I'm Lisa Martin. You're watching the cubes coverage of the AWS partner showcase. Thanks for your time. Hey everyone. Welcome to the AWS partner showcase season one, episode three women in tech. I'm your host, Lisa Martin. We've got two female rock stars here with me next. Stephanie Curry joins us the worldwide head of sales and go to market strategy for AWS at NetApp and Danielle GShock is back one of our QM ISV PSA director at AWS. Looking forward to a great conversation, ladies, about a great topic, Stephanie, let's go ahead and start with you. Give us an overview of your story, how you got into tech and what inspired you. >>Thanks so much, Lisa and Danielle. It's great to be on this show with you. Um, thank you for that. Uh, my name's Stephanie cur, as Lisa mentioned, I'm the worldwide head of sales for, uh, AWS at NetApp and run a global team of sales people that sell all things AWS, um, going back 25 years now, uh, when I first started my career in tech, it was kind of by accident. Um, I come from a different background. I have a business background and a technical background from school, um, but had been in a different career and I had an opportunity to try something new. Um, I had an ally really that reached out to me and said, Hey, you'd be great for this role. And I thought, I'd take a chance. I was curious. Um, and, uh, it, it turned out to be a 25 year career, um, that I'm really, really excited about and, and, um, really thankful for that person, for introducing me to the, to the industry >>25 years in counting. I'm sure Danielle, we've talked about your background before. So what I wanna focus on with you is the importance of diversity for high performance. I know what a machine AWS is, and Stephanie'll come back to you with the same question, but talk about that, Danielle, from your perspective, that importance, um, for diversity to drive the performance. >>Yeah. Yeah. I truly believe that, you know, in order to have high performing teams, that you have to have people from all different types of backgrounds and experiences. And we do find that oftentimes being, you know, field facing, if we're not reflecting our customers and connecting with them deeply, um, on, on the levels that they're at, we, we end up missing them. And so for us, it's very important to bring people of lots of different technical backgrounds experiences. And of course, both men, women, and underrepresented minorities and put that forth to our customers, um, in order to make that connection and to end up with better outcomes. So >>Definitely it's all about outcomes, Stephanie, your perspective and NetApp's perspective on diversity for creating highly performant teams and organizations. >>I really aligned with Danielle on the comment she made. And in addition to that, you know, just from building teams in my, um, career know, we've had three times as many women on my team since we started a year ago and our results are really showing in that as well. Um, we find the teams are stronger, they're more collaborative and to Danielle's point really reflective, not only our partners, but our customers themselves. So this really creates connections, which are really, really important to scale our businesses and, and really, uh, meet the customer where they're at as well. So huge proponent of that ourselves, and really finding that we have to be intentional in our hiring and intentional in how we attract diversity to our teams. >>So Stephanie let's stay with you. So a three X increase in women on the team in a year, especially the kind of last year that we've had is really incredible. I, I like your, I, your thoughts on there needs to be a, there needs to be focus and, and thought in how teams are hired. Let's talk about attracting and retaining those women now, especially in sales roles, we all know the number, the percentages of women in technical roles, but what are some of the things that, that you do Stephanie, that NetApp does to attract and retain women in those sales roles? >>The, the attracting part's really interesting. And we find that, you know, you, you read the stats and I'd say in my experience, they're also true in the fact that, um, a lot of women would look at a job description and say, I can't do a hundred percent of that, that, so I'm not even going to apply with the women that we've attracted to our team. We've actually intentionally reached out and targeted those people in a good way, um, to say, Hey, we think you've got what it takes. Some of the feedback I've got from those women are, gosh, I didn't think I could ever get this role. I didn't think I had the skills to do that. And they've been hired and they are doing a phenomenal job. In addition to that, I think a lot of the feedback I've got from these hires are, Hey, it's an aggressive sales is aggressive. Sales is competitive. It's not an environment that I think I can be successful in. And what we're showing them is bring those softer skills around collaboration, around connection, around building teams. And they do, they do bring a lot of that to the team. Then they see others like them there and they know they can be successful cuz they see others like them on the team, >>The whole concept of we can't be what we can't see, but we can be what we can't see is so important. You said a couple things, Stephanie, that really stuck with me. And one of them was an interview on the Cub I was doing, I think a couple weeks ago, um, about women in tech. And the stat that we talked about was that women will apply will not apply for a job unless they meet 100% of the skills and the requirements that it's listed, but men will, if they only meet 60. And I, that just shocked me that I thought, you know, I, I can understand that imposter syndrome is real. It's a huge challenge, but the softer skills, as you mentioned, especially in the last two years, plus the ability to communicate, the ability to collaborate are incredibly important to, to drive that performance of any team of any business. >>Absolutely. >>Danielle, talk to me about your perspective and AWS as well for attracting and retaining talent. And, and, and particularly in some of those challenging roles like sales that as Stephanie said, can be known as aggressive. >>Yeah, for sure. I mean, my team is focused on the technical aspect of the field and we definitely have an uphill battle for sure. Um, two things we are focused on first and foremost is looking at early career women and that how we, how can we bring them into this role, whether in they're in support functions, uh, cl like answering the phone for support calls, et cetera, and how, how can we bring them into this organization, which is a bit more strategic, more proactive. Um, and then the other thing that as far as retention goes, you know, sometimes there will be women who they're on a team and there are no other women on that team. And, and for me, it's about building community inside of AWS and being part of, you know, we have women on solution architecture organizations. We have, uh, you know, I just personally connect people as well and to like, oh, you should meet this person. Oh, you should talk to that person. Because again, sometimes they can't see someone on their team like them and they just need to feel anchored, especially as we've all been, you know, kind of stuck at home, um, during the pandemic, just being able to make those connections with women like them has been super important and just being a, a long tenured Amazonian. Um, that's definitely one thing I'm able to, to bring to the table as well. >>That's so important and impactful and spreads across organizations in a good way. Daniel let's stick with you. Let's talk about some of the allies that you've had sponsors, mentors that have really made a difference. And I said that in past tense, but I also mean in present tense, who are some of those folks now that really inspire you? >>Yeah. I mean, I definitely would say that one of my mentors and someone who, uh, ha has been a sponsor of my career has, uh, Matt YK, who is one of our control tower GMs. He has really sponsored my career and definitely been a supporter of mine and pushed me in positive ways, which has been super helpful. And then other of my business partners, you know, Sabina Joseph, who's a cube alum as well. She definitely has been, was a fabulous partner to work with. Um, and you know, between the two of us for a period of time, we definitely felt like we could, you know, conquer the world. It's very great to go in with a, with another strong woman, um, you know, and, and get things done, um, inside of an organization like AWS. >>Absolutely. And S I've, I've agreed here several times. So Stephanie, same question for you. You talked a little bit about your kind of, one of your, uh, original early allies in the tech industry, but talk to me about allies sponsors, mentors who have, and continue to make a difference in your life. >>Yeah. And, you know, I think it's a great differentiation as well, right? Because I think that mentors teach us sponsors show us the way and allies make room for us at the table. And that is really, really key difference. I think also as women leaders, we need to make room for others at the table too, and not forget those softer skills that we bring to the table. Some of the things that Danielle mentioned as well about making those connections for others, right. And making room for them at the table. Um, some of my allies, a lot of them are men. Brian ABI was my first mentor. Uh, he actually is in the distribution, was in distribution, uh, with advent tech data no longer there. Um, Corey Hutchinson, who's now at Hashi Corp. He's also another ally of mine and remains an ally of mine, even though we're not at the same company any longer. Um, so a lot of these people transcend careers and transcend, um, um, different positions that I've held as well and make room for us. And I think that's just really critical when we're looking for allies and when allies are looking for us, >>I love how you described allies, mentors and sponsors Stephanie. And the difference. I didn't understand the difference between a mentor and a sponsor until a couple of years ago. Do you talk with some of those younger females on your team so that when they come into the organization and maybe they're fresh outta college, or maybe they've transitioned into tech so that they can also learn from you and understand the importance and the difference between the allies and the sponsors and the mentors? >>Absolutely. And I think that's really interesting because I do take, uh, an extra, uh, approach an extra time to really reach out to the women that have joined the team. One. I wanna make sure they stay right. I don't want them feeling, Hey, I'm alone here and I need to, I need to go do something else. Um, and they are located around the world, on my team. They're also different age groups, so early in career, as well as more senior people and really reaching out, making sure they know that I'm there. But also as Danielle had mentioned, connecting them to other people in the community that they can reach out to for those same opportunities and making room for them >>Make room at the table. It's so important. And it can, you never know what a massive difference and impact you can make on someone's life. And I, and I bet there's probably a lot of mentors and sponsors and allies of mine that would be surprised to know, uh, the massive influence they've had Daniel back over. Let's talk about some of the techniques that you employ, that AWS employees to make the work environment, a great place for women to really thrive and, and be retained as Stephanie was saying. Of course that's so important. >>Yeah. I mean, definitely I think that the community building, as well as we have a bit more programmatic mentorship, um, we're trying to get to the point of having a more programmatic sponsorship as well. Um, but I think just making sure that, um, you know, both everything from, uh, recruit to onboard to ever boarding that, uh, they they're the women who come into the organization, whether it's they're coming in on the software engineering side or the field side or the sales side that they feel as that they have someone, uh, working with them to help them drive their career. Those are the key things that were, I think from an organizational perspective are happening across the board. Um, for me personally, when I run my organization, I'm really trying to make sure that people feel that they can come to me at any time open door policy, make sure that they're surfacing any times in which they are feeling excluded or anything like that, any challenges, whether it be with a customer, a partner or with a colleague. Um, and then also of course, just making sure that I'm being a good sponsor, uh, to, to people on my team. Um, that is key. You can talk about it, but you have to start with yourself as well. >>That's a great point. You you've got to, to start with yourself and really reflect on that. Mm-hmm <affirmative> and look, am I, am I embodying what it is that I need? And not that I know they need that focused, thoughtful intention on that is so importants, let's talk about some of the techniques that you use that NetApp uses to make the work environment a great place for those women are marginalized, um, communities to really thrive. >>Yeah. And I appreciate it and much like Danielle, uh, and much like AWS, we have some of those more structured programs, right around sponsorship and around mentorship. Um, probably some growth there, opportunities for allies, because I think that's more of a newer concept in really an informal structure around the allies, but something that we're growing into at NetApp, um, on my team personally, I think, um, leading by example's really key. And unfortunately, a lot of the, um, life stuffs still lands on the women, whether we like it or not. Uh, I have a very, uh, active husband in our household, but I still carry when it push comes to shove it's on me. Um, and I wanna make sure that my team knows it's okay to take some time and do the things you need to do with your family. Um, I'm I show up as myself authentically and I encourage them to do the same. >>So it's okay to say, Hey, I need to take a personal day. I need to focus on some stuff that's happening in my personal life this week now, obviously to make sure your job's covered, but just allowing some of that softer vulnerability to come into the team as well, so that others, um, men and women can feel they can do the same thing. And that it's okay to say, I need to balance my life and I need to do some other things alongside. Um, so it's the formal programs, making sure people have awareness on them. Um, I think it's also softly calling people out on biases and saying, Hey, I'm not sure if you know, this landed that way, but I just wanted to make you aware. And usually the feedback is, oh my gosh, I didn't know. And could you coach me on something that I could do better next time? So all of this is driven through our NetApp formal programs, but then it's also how you manifest it on the teams that we're leading. >>Absolutely. And sometimes having that mirror to reflect into can be really eye-opening and, and allow you to, to see things in a completely different light, which is great. Um, you both talked about, um, kind of being what you, uh, can see, and, and I know both companies are upset customer obsessed in a good way. Talk to me a little bit, Danielle, go back over to you about the AWS NetApp partnership. Um, some of that maybe alignment on, on performance on obviously you guys are very well aligned, uh, in terms of that, but also it sounds like you're quite aligned on diversity and inclusion. >>Well, we definitely do. We have the best partnerships with companies in which we have these value alignments. So I think that is a positive thing, of course, but just from a, from a partnership perspective, you know, from my five now plus years of being a part of the APN, this is, you know, one of the most significant years with our launch of FSX for NetApp. Um, with that, uh, key key service, which we're making available natively on AWS. I, I can't think of a better Testament to the, to the, um, partnership than that. And that's doing incredibly well and it really resonates with our customers. And of course it started with customers and their need for NetApp. Uh, so, you know, that is a reflection, I think, of the success that we're having together. >>And Stephanie talk to, uh, about the partnership from your perspective, NetApp, AWS, what you guys are doing together, cultural alignment, but also your alignment on really bringing diversity into drive performance. >>Yeah, I think it's a, a great question. And I have to say it's just been a phenomenal year. Our relationship has, uh, started before our first party service with FSX N but definitely just, um, uh, the trajectory, um, between the two companies since the announcement about nine months ago has just taken off to a, a new level. Um, we feel like an extended part of the family. We worked together seamlessly. A lot of the people in my team often say we feel like Amazonians. Um, and we're really part of this transformation at NetApp from being that storage hardware company into being an ISV and a cloud company. And we could not do this without the partnership with AWS and without the, uh, first party service of Fs XM that we've recently released. Um, I think that those joint values that Danielle referred to are critical to our success, um, starting with customer obsession and always making sure that we are doing the right thing for the customer. >>We coach our team teams all the time on if you are doing the right thing for the customers, you cannot do anything wrong. Just always put the customer at the, in the center of your decisions. And I think that there is, um, a lot of best practice sharing and collaboration as we go through this change. And I think a lot of it is led by the diverse backgrounds that are on the team, um, female, male, um, race and so forth, and just to really, uh, have different perspectives and different experiences about how we approach this change. Um, so we definitely feel like a part of the family. Uh, we are absolutely loving, uh, working with the AWS team and our team knows that we are the right place, the right time with the right people. >>I love that last question for each of you. And I wanna stick with you Stephanie advice to your younger self, think back five years. What advice would you seen what you've accomplished and maybe the thet route that you've taken along the way, what would you advise your youngest Stephanie self. >>Uh, I would say keep being curious, right? Keep being curious, keep asking questions. And sometimes when you get a no, it's not a bad thing, it just means not right now and find out why and, and try to get feedback as to why maybe that wasn't the right opportunity for you. But, you know, just go for what you want. Continue to be curious, continue to ask questions and find a support network of people around you that wanna help you because they are there and they, they wanna see you be successful too. So never be shy about that stuff. >><laugh> absolutely. And I always say failure does not have to be an, a bad F word. A no can be the beginning of something. Amazing. Danielle, same question for you. Thinking back to when you first started in your career, what advice would you give your younger self? >>Yeah, I think the advice I'd give my younger self would be, don't be afraid to put yourself out there. Um, it's certainly, you know, coming from an engineering background, maybe you wanna stay behind the scenes, not, not do a presentation, not do a public speaking event, those types of things, but back to what the community really needs, this thing. Um, you know, I genuinely now, uh, took me a while to realize it, but I realized I needed to put myself out there in order to, um, you know, allow younger women to see what they could be. So that would be the advice I would give. Don't be afraid to put yourself out there. >>Absolutely. That advice that you both gave are, is so fantastic, so important and so applicable to everybody. Um, don't be afraid to put yourself out there, ask questions. Don't be afraid of a, no, that it's all gonna happen at some point or many points along the way. That can also be good. So thank you ladies. You inspired me. I appreciate you sharing what AWS and NetApp are doing together to strengthen diversity, to strengthen performance and the advice that you both shared for your younger selves was brilliant. Thank you. >>Thank you. >>Thank you >>For my guests. I'm Lisa Martin. You're watching the AWS partner showcase. See you next time. Hey everyone. Welcome to the AWS partner showcase season one, episode three women in tech. I'm your host, Lisa Martin. I've got two female rock stars joining me. Next Vero Reynolds is here engineering manager, telemetry at honeycomb, and one of our cube alumni, Danielle Ock ISV PSA director at AWS. Join us as well. Ladies. It's great to have you talking about a very important topic today. >>Thanks for having us. >>Yeah, thanks for having me. Appreciate it. >>Of course, Vera, let's go ahead and start with you. Tell me about your background and tech. You're coming up on your 10th anniversary. Happy anniversary. >>Thank you. That's right. I can't believe it's been 10 years. Um, but yeah, I started in tech in 2012. Um, I was an engineer for most of that time. Uh, and just recently as a March, switched to engineering management here at honeycomb and, um, you know, throughout my career, I was very much interested in all the things, right. And it was a big FOMO as far as trying a few different, um, companies and products. And I've done things from web development to mobile to platforms. Um, it would be apt to call me a generalist. Um, and in the more recent years I was sort of gravitating more towards developer tool space. And for me that, uh, came in the form of cloud Foundry circle CI and now honeycomb. Um, I actually had my eye on honeycomb for a while before joining, I came across a blog post by charity majors. >>Who's one of our founders and she was actually talking about management and how to pursue that and whether or not it's right, uh, for your career. And so I was like, who is this person? I really like her, uh, found the company. They were pretty small at the time. So I was sort of keeping my eye on them. And then when the time came around for me to look again, I did a little bit more digging, uh, found a lot of talks about the product. And on the one hand they really spoke to me as the solution. They talked about developers owning their coding production and answering questions about what is happening, what are your users seeing? And I felt that pain, I got what they were trying to do. And also on the other hand, every talk I saw at the time was from, uh, an amazing woman <laugh>, which I haven't seen before. Uh, so I came across charity majors again, Christine Y our other founder, and then Liz Jones, who's our principal developer advocate. And that really sealed the deal for me as far as wanting to work here. >>Yeah. Honeycomb is interesting. This is a female founded company. You're two leaders. You mentioned that you like the technology, but you were also attracted because you saw females in the leadership position. Talk to me a little bit about what that's like working for a female led organization at honeycomb. >>Yeah. You know, historically, um, we have tried not to over index on that because there was this, uh, maybe fear awareness of, um, it taking away from our legitimacy as an engineering organization, from our success as a company. Um, but I'm seeing that, uh, rhetoric shift recently because we believe that with great responsibility, uh, with great power comes great responsibility, and we're trying to be more intentional as far as using that attribute of our company. Um, so I would say that for me, it was, um, a choice between a few offers, right. And that was a selling point for sure, because again, I've never experienced it and I've really seen how much they walk that walk. Um, even me being here and me moving into management, I think were both, um, ways in which they really put a lot of trust and support in me. And so, um, I it's been a great ride. >>Excellent. Sounds like it. Before we bring Danielle in to talk about the partnership. I do wanna have you there talk to the audience a little bit about honeycomb, what technology it's delivering and what are its differentiators. >>Yeah, absolutely. Um, so honeycomb is an observability tool, uh, that enables engineers to answer questions about the code that runs in production. And, um, we work with a number of various customers. Some of them are Vanguards, slack. Hello, fresh, just to name a couple, if you're not familiar with observability tooling, it's akin to traditional application performance monitoring, but we believe that observability is succeeding APM because, uh, APM tools were built at the time of monoliths and they just weren't designed to help us answer questions about complex distributed systems that we work with today, where things can go wrong anywhere in that chain. And you can't predict what you're gonna need to ask ahead of time. So some of the ways that we are different is our ability to store and query really rich data, which we believe is the key to understanding those complex systems. >>What I mean by rich data is, um, something that has a lot of attributes. So for example, when an error happens, knowing who it happened to, which user ID, which, um, I don't know, region, they were in, um, what, what, what they were doing at the time and what was happening at the rest of your system. And our ingest engine is really fast. You can do it in as little as three seconds and we call data like this. I said, kind of rich data, contextual data. We refer it as having high ality and high dimensionality, which are big words. But at the end of the day, what that means is we can store and we can query the data. We can do it really fast. And to give you an example of how that looks for our customers, let's say you have a developer team who are using comb to understand and observe their system. >>And they get a report that a user is experiencing a slowdown or something's wrong. They can go into comb and figure out that this only happens to users who are using a particular language pack with their app. And they operated their app last week, that it only happens when they are trying to upload a file. And so it's this level of granularity and being able to zoom in and out, um, under your data that allows you to understand what's happening, especially when you have an incident going on, right. Or your really important high profile customer is telling you that something's wrong. And we can do that. Even if everything else in your other tools looks fine, right? All of your dashboards are okay. You're not actually getting paged on it, but your customers are telling you that something's wrong. Uh, and we believe that's where we shine in helping you there. >>Excellent. It sounds like that's where you really shine that real time visibility is so critical these days. Danielle, Danielle, wanna bring you into the conversation. Talk to us a little bit about the honeycomb partnership from the AWS lens. >>Yeah. So excuse me, observability is obviously a very important, uh, segment in the cloud space, very important to AWS, um, because a lot of all of our customers, uh, as they build their systems distributed, they need to be able to see where, where things are happening in the complex systems that they're building. And so honeycomb is a, is an advanced technology partner. Um, they've been working with us for quite some time and they have a, uh, their solution is listed on the marketplace. Um, definitely something that we see a lot of demand with our customers and they have many integrations, uh, which, you know, we've seen is key to success. Um, being able to work seamlessly with the rest of the services inside of the AWS platform. And I know that they've done some, some great things with people who are trying to develop games on top of AWS, uh, things in that area as well. And so, uh, very important partner in the observa observability market that we have >>Back to you, let's kind of unpack the partnership, the significance that honeycomb ha is getting from being partners with an organization as potent and pivotal as AWS. >>Yeah, absolutely. Um, I know this predates me to some extent, but I know for a long time, AWS and honeycomb has really pushed the envelope together. And, um, I think it's a beneficial relationship for both ends. There's kind of two ways of looking at it. On the one side, there is our own infrastructure. So honeycomb runs on AWS and actually one of our critical workloads that supports that fast query engine that I mentioned uses Lambda. And it does so in a pretty Orthodox way. So we've had a longstanding conversation with the AWS team as far as drawing outside those lines and kind of figuring out how to use this technology in a way that works for us and hopefully will work for other customers of theirs as well. Um, that also allows us to ask for early access for certain features when they become available. >>And then that way we can be sort of the Guinea pigs and try things out, um, in a way that migrates our system and optimizes our own performance, but also allows again, other customers of AWS to follow in that path. And then the other side of that partnership is really supporting our customers who are both honeycomb users and AWS users, because it's, as you imagine, quite a big overlap, and there are certain ways in which we can allow our customers to more easily get their data from AWS to honeycomb. So for example, last year we built a tool, um, based on the new Lambda extension capability that allowed our users who run their applications in Lambdas to get that telemetry data out of their applications and into honeycomb. And it man was win, win. >>Excellent. So I'm hearing a lot of synergies from a technology perspective, you're sticking with you, and then Danielle will bring you in, let's talk about how honeycomb supports D and I across its organization. And how is that synergistic with AWS's approach? Yeah, >>Yeah, absolutely. So I sort of alluded to that hesitancy to over index on the women led aspect of ourselves. Um, but again, a lot of things are shifting, we're growing a lot. And so we are recognizing that we need to be more intentional with our DEI initiatives, and we also notice that we can do better and we should do better. And to that, and we're doing a few things differently, um, that are pretty recent initiatives. We are partnering with organizations that help us target specific communities that are underrepresented in tech. Um, some examples would be after tech hu Latinas in tech among, um, a number of others. And another initiative is DEI head start. That's something that is an internal, um, practice that we started that includes reaching out to underrepresented applicants before any new job for honeycomb becomes live. So before we posted to LinkedIn, before it's even live on our job speech, and the idea there is to kind of balance our pipeline of applicants, which the hope is will lead to more diverse hires in the long term. >>That's a great focus there. Danielle, I know we've talked about this before, but for the audience, in terms of the context of the honeycomb partnership, the focus at AWS for D E and I is really significant, unpack that a little bit for us. >>Well, let me just bring it back to just how we think about it, um, with the companies that we work with, but also in, in terms of, you know, what we want to be able to do, excuse me, it's very important for us to, you know, build products that reflect, uh, the customers that we have. And I think, you know, working with, uh, a company like honeycomb that is looking to differentiate in a space, um, by, by bringing in, you know, the experiences of many different types of people I genuinely believe. And I'm sure Vera also believes that by having those diverse perspectives, that we're able to then build better products for our customers. Um, and you know, it's one of, one of our leadership principles, uh, is, is rooted in this. I write a lot, it asks for us to seek out diverse perspectives. Uh, and you can't really do that if everybody kind of looks the same and thinks the same and has the same background. So I think that is where our de and I, um, you know, I thought process is rooted and, you know, companies like honeycomb that give customers choice and differentiate and help them, um, to do what they need to do in their unique, um, environments is super important. So >>The, the importance of thought diversity cannot be underscored enough. It's something that is, can be pivotal to organizations. And it's very nice to hear that that's so fundamental to both companies, Barry, I wanna go back to you for a second. You, I think you mentioned this, the DEI head start program, that's an internal program at honeycomb. Can you shed a little bit of light on that? >>Yeah, that's right. And I actually am in the process of hiring a first engineer for my team. So I'm learning a lot of these things firsthand, um, and how it works is we try to make sure to pre-load our pipeline of applicants for any new job opening we have with diverse candidates to the best of our abilities, and that can involve partnering with the organizations that I mentioned or reaching out to our internal network, um, and make sure that we give those applicants a head start, so to speak. >>Excellent. I like that. Danielle, before we close, I wanna get a little bit of, of your background. We've got various background in tag, she's celebrating her 10th anniversary. Give me a, a short kind of description of the journey that you've navigated through being a female in technology. >>Yeah, thanks so much. I really appreciate, uh, being able to share this. So I started as a software engineer, uh, back actually in the late nineties, uh, during the, the first.com bubble and, uh, have, have spent quite a long time actually as an individual contributor, um, probably working in software engineering teams up through 2014 at a minimum until I joined AWS, uh, as a customer facing solutions architect. Um, I do think spending a lot of time, hands on definitely helped me with some of the imposter syndrome, um, issues that folks suffer from not to say I don't at all, but it, it certainly helped with that. And I've been leading teams at AWS since 2015. Um, so it's really been a great ride. Um, and like I said, I'm very happy to see all of our engineering teams change, uh, as far as their composition. And I'm, I'm grateful to be part of it. >>It's pretty great to be able to witness that composition change for the better last question for each of you. And we're almost out of time and Danielle, I'm gonna stick with you. What's your advice, your recommendations for women who either are thinking about getting into tech or those who may be in tech, maybe they're in individual positions and they're not sure if they should apply for that senior leadership position. What do you advise them to do? >>I mean, definitely for the individual contributors, tech tech is a great career, uh, direction, um, and you will always be able to find women like you, you have to maybe just work a little bit harder, uh, to join, have community, uh, in that. But then as a leader, um, representation is very important and we can bring more women into tech by having more leaders. So that's my, you just have to take the lead, >>Take the lead, love that there. Same question for you. What's your advice and recommendations for those maybe future female leaders in tech? >>Yeah, absolutely. Um, Danielle mentioned imposter syndrome and I think we all struggle with it from time to time, no matter how many years it's been. And I think for me, for me, the advice would be if you're starting out, don't be afraid to ask, uh, questions and don't be afraid to kind of show a little bit of ignorance because we've all been there. And I think it's on all of us to remember what it's like to not know how things work. And on the flip side of that, if you are a more senior IC or, uh, in a leadership role, also being able to model just saying, I don't know how this works and going and figuring out answers together because that was a really powerful shift for me early in my career is just to feel like I can say that I don't know something. >>I totally agree. I've been in that same situation where just ask the question because you I'm guaranteed, there's a million outta people in the room that probably has the, have the same question and because of imposter syndrome, don't wanna admit, I don't understand that. Can we back up, but I agree with you. I think that is, um, one of the best things. Raise your hand, ask a question, ladies. Thank you so much for joining me talking about honeycomb and AWS, what you're doing together from a technology perspective and the focus efforts that each company has on D E and I, we appreciate your insights. Thank you so much for having us great talking to you. My pleasure, likewise for my guests, I'm Lisa Martin. You're watching the AWS partner showcase women in check. Welcome to the AWS partner showcase I'm Lisa Martin, your host. This is season one, episode three, and this is a great episode that focuses on women in tech. I'm pleased to be joined by Danielle Shaw, the ISV PSA director at AWS, and the sponsor of this fantastic program. Danielle, it's great to see you and talk about such an important topic. >>Yes. And I will tell you, all of these interviews have just been a blast for me to do. And I feel like there has been a lot of gold that we can glean from all of the, um, stories that we heard on these interviews and good advice that I myself would not have necessarily thought of. So >>I agree. And we're gonna get to set, cuz advice is one of the, the main things that our audience is gonna hear. We have Hillary Ashton, you'll see from TETA there, Reynolds joins us from honeycomb, Stephanie Curry from NetApp and Sue Paris from Jefferson Frank. And the topics that we dig into are first and foremost, diversity equity and inclusion. That is a topic that is incredibly important to every organization. And some of the things Danielle that our audiences shared were really interesting to me. One of the things that I saw from a thematic perspective over and over was that like D Reynolds was talking about the importance of companies and hiring managers and how they need to be intentional with de and I initiatives. And that intention was a, a, a common thing that we heard. I'm curious what your thoughts are about that, that we heard about being intentional working intentionally to deliver a more holistic pool of candidates where de I is concerned. What are your, what were some of the things that stuck out to you? >>Absolutely. I think each one of us is working inside of organizations where in the last, you know, five to 10 years, there's been a, you know, a strong push in this direction, mostly because we've really seen, um, first and foremost, by being intentional, that you can change the, uh, the way your organization looks. Um, but also just that, you know, without being intentional, um, there was just a lot of, you know, outcomes and situations that maybe weren't great for, um, you know, a healthy, um, and productive environment, uh, working environment. And so, you know, a lot of these companies have made a big investments and put forth big initiatives that I think all of us are involved in. And so we're really excited to get out here and talk about it and talk about, especially as these are all partnerships that we have, how, you know, these align with our values. So >>Yeah, that, that value alignment mm-hmm <affirmative> that you bring up is another thing that we heard consistently with each of the partners, there's a cultural alignment, there's a customer obsession alignment that they have with AWS. There's a D E and I alignment that they have. And I, I think everybody also kind of agreed Stephanie Curry talked about, you know, it's really important, um, for diversity on it, on, on impacting performance, highly performant teams are teams that are more diverse. I think we heard that kind of echoed throughout the women that we talked to in >>This. Absolutely. And I absolutely, and I definitely even feel that, uh, with their studies out there that tell you that you make better products, if you have all of the right input and you're getting all many different perspectives, but not just that, but I can, I can personally see it in the performing teams, not just my team, but also, you know, the teams that I work alongside. Um, arguably some of the other business folks have done a really great job of bringing more women into their organization, bringing more underrepresented minorities. Tech is a little bit behind, but we're trying really hard to bring that forward as well to in technical roles. Um, but you can just see the difference in the outcomes. Uh, at least I personally can just in the adjacent teams of mine. >>That's awesome. We talked also quite a bit during this episode about attracting women and underrepresented, um, groups and retaining them. That retention piece is really key. What were some of the things that stuck out to you that, um, you know, some of the guests talked about in terms of retention? >>Yeah. I think especially, uh, speaking with Hillary and hearing how, uh, Teradata is thinking about different ways to make hybrid work work for everybody. I think that is definitely when I talk to women interested in joining AWS, oftentimes that might be one of the first, uh, concerns that they have. Like, am I going to be able to, you know, go pick my kid up at four o'clock at the bus, or am I going to be able to, you know, be at my kids' conf you know, conference or even just, you know, have enough work life balance that I can, um, you know, do the things that I wanna do outside of work, uh, beyond children and family. So these are all very important, um, and questions that especially women come and ask, but also, um, you know, it kind of is a, is a bellwether for, is this gonna be a company that allows me to bring my whole self to work? And then I'm also gonna be able to have that balance that I need need. So I think that was something that is, uh, changing a lot. And many people are thinking about work a lot differently. >>Absolutely. The pandemic not only changed how we think about work, you know, initially it was, do I work from home or do I live at work? And that was legitimately a challenge that all of us faced for a long time period, but we're seeing the hybrid model. We're seeing more companies be open to embracing that and allowing people to have more of that balance, which at the end of the day, it's so much better for product development for the customers, as you talked about there's, it's a win-win. >>Absolutely. And, you know, definitely the first few months of it was very hard to find that separation to be able to put up boundaries. Um, but I think at least I personally have been able to find the way to do it. And I hope that, you know, everyone is getting that space to be able to put those boundaries up to effectively have a harmonious, you know, work life where you can still be at home most of the time, but also, um, you know, have that cutoff point of the day or at least have that separate space that you can feel that you're able to separate the two. >>Yeah, absolutely. And a lot of that from a work life balance perspective leads into one of the next topics that we covered in detail with, and that's mentors and sponsors the differences between them recommendations from, uh, the women on the panel about how to combat imposter syndrome, but also how to leverage mentors and sponsors throughout your career. One of the things that, that Hillary said that I thought was fantastic, advice were mentors and sponsors are concerned is, is be selective in picking your bosses. We often see people, especially younger folks, not necessarily younger folks. I shouldn't say that that are attracted to a company it's brand maybe, and think more about that than they do the boss or bosses that can help guide them along the way. But I thought that was really poignant advice that Hillary provided something that I'm gonna take into consideration myself. >>Yeah. And I honestly hadn't thought about that, but as I reflect through my own career, I can see how I've had particular managers who have had a major impact on helping me, um, with my career. But, you know, if you don't have the ability to do that, or maybe that's not a luxury that you have, I think even if you're able to, you know, find a mentor for a period of time or, um, you know, just, just enable for you to be able to get from say a point a to point B just for a temporary period. Um, just so you can grow into your next role, have a, have a particular outcome that you wanna drive, have a particular goal in mind find that person who's been there and done that and can really help you get through. If you don't have the luxury of picking your manager mentor, who can help you get to the next step. >>Exactly. That, that I thought that advice was brilliant and something that I hadn't really considered either. We also talked with several of the women about imposter syndrome. You know, that's something that everybody, I think, regardless of gender of your background, everybody feels that at some point. So I think one of the nice things that we do in this episode is sort of identify, yes, imposter syndrome is real. This is, this is how it happened to me. This is I navigated around or got over it. I think there's some great advice there for the audience to glean as well about how to dial down the imposter syndrome that they might be feeling. >>Absolutely. And I think the key there is just acknowledging it. Um, but also just hearing all the different techniques on, on how folks have dealt with it because everybody does, um, you know, even some of the smartest, most confident men I've, I've met in, uh, industry still talk to me about how they have it and I'm shocked by it oftentimes, but, um, it is very common and hopefully we, we talk about some good techniques to, to deal with that. >>I think we do, you know, one of the things that when we were asking the, our audience, our guests about advice, what would they tell their younger selves? What would they tell young women or underrepresented groups in terms of becoming interested in stem and in tech and everybody sort of agreed on me, don't be afraid to raise your hand and ask questions. Um, show vulnerabilities, not just as the employee, but even from a leadership perspective, show that as a leader, I, I don't have all the answers. There are questions that I have. I think that goes a long way to reducing the imposter syndrome that most of us have faced at some point in our lives. And that's just, don't be afraid to ask questions. You never know, oh, how can people have the same question sitting in the room? >>Well, and also, you know, for folks who've been in industry for 20, 25 years, I think we can just say that, you know, it's a, it's a marathon, it's not a sprint and you're always going to, um, have new things to learn and you can spend, you know, back to, we talked about the zing and zagging through careers, um, where, you know, we'll have different experiences. Um, all of that kind of comes through just, you know, being curious and wanting to continue to learn. So yes, asking questions and being vulnerable and being able to say, I don't know all the answers, but I wanna learn is a key thing, uh, especially culturally at AWS, but I'm sure with all of these companies as well, >>Definitely I think it sounded like it was really ingrained in their culture. And another thing too, that we also talked about is the word, no, doesn't always mean a dead end. It can often mean not right now or may, maybe this isn't the right opportunity at this time. I think that's another important thing that the audience is gonna learn is that, you know, failure is not necessarily a bad F word. If you turn it into opportunity, no isn't necessarily the end of the road. It can be an opener to a different door. And I, I thought that was a really positive message that our guests, um, had to share with the, the audience. >>Yeah, totally. I can, I can say I had a, a mentor of mine, um, a very, uh, strong woman who told me, you know, your career is going to have lots of ebbs and flows and that's natural. And you know that when you say that, not right now, um, that's a perfect example of maybe there's an ebb where it might not be the right time for you now, but something to consider in the future. But also don't be afraid to say yes, when you can. <laugh> >>Exactly. Danielle, it's been a pleasure filming this episode with you and the great female leaders that we have on. I'm excited for the audience to be able to learn from Hillary Vera, Stephanie Sue, and you so much valuable content in here. We hope you enjoy this partner showcase season one, episode three, Danielle, thanks so much for helping >>Us with it's been a blast. I really appreciate it >>All audience. We wanna enjoy this. Enjoy the episode.

Published Date : Jul 21 2022

SUMMARY :

It's great to have you on the program talking And so as we talk about women I don't know how you do it. And I think it really, uh, improves the behaviors that we can bring, That's not something that we see very often. from the technology that we can create, which I think is fantastic. you and I have talked about this many times you bring such breadth and such a wide perspective. be able to change the numbers that you have. but what are, what do you think can be done to encourage, just the bits and bites and, and how to program, but also the value in outcomes that technology being not afraid to be vulnerable, being able to show those sides of your personality. And so I think learning is sort of a fundamental, um, uh, grounding And so I think as we look at the, And also to your other point, hold people accountable I definitely think in both technical and product roles, we definitely have some work to do. What are you seeing? and that I think is going to set us back all of us, the, the Royal us or the Royal we back, And I think, um, that that really changes I would like to think that tech can lead the way in, um, you know, coming out of the, but what advice would you give your younger self and that younger generation in terms I mean, you know, stem inside and out because you walk around And so demystifying stem as something that is around how I think picking somebody that, you know, we talk about mentors and we talk And that person can put you in the corner and not invite you to the meetings and not give you those opportunities. But luckily we have great family leaders like the two of you helping us Thank you Lisa, to see you. It's great to have you on the program talking about So let's go ahead and start with you. And if you look at it, it's really talent as a service. Danielle, talk to me a little bit about from AWS's perspective and the focus on You know, we wanna have, uh, an organization interacting with them Um, I just think that, um, you know, I I've been able to get, There's so much data out there that shows when girls start dropping up, but what are some of the trends that you are And we were talking about only 7% of the people that responded to it were women. I was watching, um, Sue, I saw that you shared on LinkedIn, the Ted talk that I think it speaks to what Susan was talking about, how, you know, I think we're approaching I think, you know, we're, we're limited with the viable pool of candidates, um, Sue, is that something that Jefferson Frank is also able to help with is, you know, I was talking about how you can't be what you can't see. And I thought I understood that, but those are the things that we need uh, on how <laugh>, you know, it used to be a, a couple years back, I would feel like sometimes And so you bring up a great point about from a diversity perspective, what is Jefferson Frank doing to, more data that we have, I mean, the, and the data takes, uh, you know, 7% is such a, you know, Danielle and I we're, And I feel like, you know, I just wanna give back, make sure I send the elevator back to but to your point to get that those numbers up, not just at AWS, but everywhere else we need, Welcome to the AWS partner showcase season one, episode three women Um, I had an ally really that reached out to me and said, Hey, you'd be great for this role. So what I wanna focus on with you is the importance of diversity for And we do find that oftentimes being, you know, field facing, if we're not reflecting Definitely it's all about outcomes, Stephanie, your perspective and NetApp's perspective on diversity And in addition to that, you know, just from building teams that you do Stephanie, that NetApp does to attract and retain women in those sales roles? And we find that, you know, you, you read the stats and I'd say in my And I, that just shocked me that I thought, you know, I, I can understand that imposter syndrome is real. Danielle, talk to me about your perspective and AWS as well for attracting and retaining I mean, my team is focused on the technical aspect of the field and we And I said that in past tense, a period of time, we definitely felt like we could, you know, conquer the world. in the tech industry, but talk to me about allies sponsors, mentors who have, And I think that's just really critical when we're looking for allies and when allies are looking I love how you described allies, mentors and sponsors Stephanie. the community that they can reach out to for those same opportunities and making room for them Let's talk about some of the techniques that you employ, that AWS employees to make Um, but I think just making sure that, um, you know, both everything is so importants, let's talk about some of the techniques that you use that NetApp take some time and do the things you need to do with your family. And that it's okay to say, I need to balance my life and I need to do Talk to me a little bit, Danielle, go back over to you about the AWS APN, this is, you know, one of the most significant years with our launch of FSX for And Stephanie talk to, uh, about the partnership from your perspective, NetApp, And I have to say it's just been a phenomenal year. And I think that there is, um, a lot of best practice sharing and collaboration as we go through And I wanna stick with you Stephanie advice to your younger And sometimes when you get a no, it's not a bad thing, And I always say failure does not have to be an, a bad F word. out there in order to, um, you know, allow younger women to I appreciate you sharing what AWS It's great to have you talking about a very important topic today. Yeah, thanks for having me. Of course, Vera, let's go ahead and start with you. Um, and in the more recent years I And on the one hand they really spoke to me as the solution. You mentioned that you like the technology, but you were also attracted because you saw uh, rhetoric shift recently because we believe that with great responsibility, I do wanna have you there talk to the audience a little bit about honeycomb, what technology And you can't predict what you're And to give you an example of how that looks for Uh, and we believe that's where we shine in helping you there. It sounds like that's where you really shine that real time visibility is so critical these days. Um, definitely something that we see a lot of demand with our customers and they have many integrations, Back to you, let's kind of unpack the partnership, the significance that Um, I know this predates me to some extent, And then that way we can be sort of the Guinea pigs and try things out, um, And how is that synergistic with AWS's approach? And so we are recognizing that we need to be more intentional with our DEI initiatives, Danielle, I know we've talked about this before, but for the audience, in terms of And I think, you know, working with, uh, a company like honeycomb that to hear that that's so fundamental to both companies, Barry, I wanna go back to you for a second. And I actually am in the process of hiring a first engineer for my Danielle, before we close, I wanna get a little bit of, of your background. And I'm, I'm grateful to be part of it. And we're almost out of time and Danielle, I'm gonna stick with you. I mean, definitely for the individual contributors, tech tech is a great career, uh, Take the lead, love that there. And on the flip side of that, if you are a more senior IC or, Danielle, it's great to see you and talk about such an important topic. And I feel like there has been a lot of gold that we can glean from all of the, And the topics that we dig the last, you know, five to 10 years, there's been a, you know, a strong push in this direction, I think everybody also kind of agreed Stephanie Curry talked about, you know, it's really important, um, Um, but you can just see the difference in the outcomes. um, you know, some of the guests talked about in terms of retention? um, you know, it kind of is a, is a bellwether for, is this gonna be a company that allows The pandemic not only changed how we think about work, you know, initially it was, And I hope that, you know, everyone is getting that space to be able to put those boundaries up I shouldn't say that that are attracted to a company it's brand maybe, Um, just so you can grow into your next role, have a, have a particular outcome I think there's some great advice there for the audience to glean on, on how folks have dealt with it because everybody does, um, you know, I think we do, you know, one of the things that when we were asking the, our audience, I think we can just say that, you know, it's a, it's a marathon, it's not a sprint and you're always going the audience is gonna learn is that, you know, failure is not necessarily a bad F word. uh, strong woman who told me, you know, your career is going to have lots of ebbs and flows and Danielle, it's been a pleasure filming this episode with you and the great female I really appreciate it Enjoy the episode.

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Vera Reynolds & Danielle Greshock | AWS Partner Showcase S1E3


 

>>Hey everyone. Welcome to the AWS partner showcase season one, episode three women in tech. I'm your host. Lisa Martin. I've got two female rock stars joining me. Next Vera Reynolds is here engineering manager, telemetry at honeycomb, and one of our Cub alumni, Danielle GShock ISV PSA director at AWS joins us as well. Ladies. It's great to have you talking about a very important topic today. >>Thanks for having us. Yeah, thanks for having me. Appreciate it. >>Of course, Vera, let's go ahead and start with you. Tell me about your background and tech. You're coming up on your 10th anniversary. Happy anniversary. >>Thank you. That's right. I can't believe it's been 10 years, but yeah, I started in tech in 2012. I was an engineer for most of that time. And just recently, as of March switched to engineering management here at honeycomb and, you know, throughout my career, I was very much interested in all the things, right. And it was a big FOMO as far as trying a few different companies and products, and I've done things from web development to mobile, to platforms. It would be apt to call me a generalist. And in the more recent years, I was sort of gravitating more towards developer tool space. And for me, that came in the form of cloud Foundry circle CI, and now honeycomb. I actually had my eye on honeycomb for a while before joining, I came across a blog post by charity majors. Who's one of our founders and she was actually talking about management and how to pursue that and whether or not it's right for your career. >>And so I was like, who is this person? I really like her found the company. They were pretty small at the time. So I was sort of keeping my eye on them. And then when the time came around for me to look again, I did a little bit more digging, found a lot of talks about the product. And on the one hand, they really spoke to me as the solution. They talked about developers owning their coding in production and answering questions about what is happening, what are your users seeing? And I felt that pain, I got what they were trying to do. And also on the other hand, every talk I saw at the time was from an amazing woman, which I haven't seen before. So I came across charity majors again, Christine Young, who's our other founder. And then Liz Frank Jones, who's our, our principal developer advocate. And that really sealed the deal for me as far as wanting to work here. >>Yeah. Honeycomb is interesting. This is a female founded company. You two leaders, you mentioned that you liked the technology, but you were also attracted because you saw females and the leadership position. Talk to me a little bit about what that's like working for a female led organization at honeycomb. >>Yeah. You know, historically we have tried not to over index on that because there was this maybe fear or rareness of it taking away from our legitimacy as an engineering organization, from our success as a company. But I'm seeing that rhetoric shift recently because we believe that with great responsibility with great power comes great responsibility. And we're trying to be more intentional as far as using that attribute of our company. So I would say that for me, it was a choice between a few offers, right. And that was a selling point, for sure, because again, I've never experienced it and I've really seen how much they walk that walk. Even me being here and me moving into management, I think were both ways in which they really put a lot of trust and support in me. And so I it's been a great ride. >>Excellent. Sounds like it. Before we bring Danielle in to talk about the partnership. I do wanna have you here, talk to the audience a little bit about honeycomb, what technology it's delivering and what are its differentiators. >>Yeah, absolutely. So honeycomb is an observability tool that enables engineers to answer questions about the code that runs in production. And we work with a number of various customers. Some of them are Vanguards, slack. Hello, fresh. Just to name a couple. If you're not familiar with observability tooling, it's akin to traditional application performance monitoring, but we believe that observability is succeeding APM because APM tools were built at the time of monoliths and they just weren't designed to help us answer questions about complex distributed systems that we work with today, where things can go wrong anywhere in that chain. And you can't predict what you're gonna need to ask ahead of time. So some of the ways that we are different is our ability to store and query really rich data, which we believe is the key to understanding those complex systems. What I mean by rich data is something that has a lot of attributes. >>So for example, when an error happens, knowing who it happened to, which user ID, which I don't know region, they were in, what, what they were doing at the time and what was happening at the rest of your system. And our ingest engine is really fast. You could do it in as little as three seconds and we call data like this. I said, kind of rich data, contextual data. We refer it as having high ity and high dimensionality, which are big words. But at the end of the day, what that means is we can store and we can query this data and we can do it really fast. And to give you an example of how that looks for our customers, let's say you have a developer team who are using honeycomb to understand and observe their system. And they get a report that a user is experiencing a slowdown or something's wrong. >>They can go into honeycomb and figure out that this only happens to users who are using a particular language pack with their app. And they operated their app last week, that it only happens when they are trying to upload a file. And so it's this level of granularity and being able to zoom in and out under data that allows you to understand what's happening, especially when you have an incident going on, right. Or your really important high profile customer is telling you that something's wrong. And we can do that. Even if everything else in your other tools looks fine, right? All of your dashboards are okay. You're not actually getting paged on it, but your customers are telling you that something's wrong. And we believe that's where we shine in helping you there. >>Excellent. It sounds like that's where you really shine that realtime visibility is so critical these days. Danielle, Danielle, wanna bring you into the conversation. Talk to us a little bit about the honeycomb partnership from the AWS lens. >>Yeah. So excuse me, observability is obviously a very important segment in the cloud space, very important to AWS, because a lot of all of our customers, as they build their systems distributed, they need to be able to see where, where things are happening in the complex systems that they're building. And so honeycomb is a, is an advanced technology partner. They've been working with us for quite some time and they have a, their solution is listed on the marketplace. Definitely something that we see a lot of demand with our customers, and they have many integrations, which, you know, we've seen is key to success. Being able to work seamlessly with the rest of the services inside of the AWS platform. And I know that they've done some, some great things with people who are trying to develop games on top of AWS things in that area as well. And so very important partner in the observa observability market that we have >>You back to you, let's kind of unpack the partnership, the significance that honeycomb ha is getting from being partners with an organization as potent and pivotal as AWS. >>Yeah, absolutely. I know that this predates me to some extent, but I know for a long time, AWS and honeycomb has really pushed the envelope together. And I think it's a beneficial relationship for both ends. There is kind of two ways of looking at it. On the one side, there is our own infrastructure. So honeycomb runs on AWS and actually one of our critical workloads that supports that fast query engine that I mentioned uses Lambda. And it does so in a pretty Orthodox way. So we've had a long standing conversation with the AWS team as far as drawing outside those lines and kind of figuring out how to use the technology in a way that works for us and hopefully will work for other customers of theirs as well. That also allows us to ask for early access for certain features when they become available. >>And then that way we can be sort of the Guinea pigs and try things out in a way that migrates our system and optimizes our own performance, but also allows again, other customers of AWS to follow in that path. And then the other side of that partnership is really supporting our customers who are both honeycomb users and AWS users, because it's, as you imagine, quite a big overlap, and there are certain ways in which we can allow our customers to more easily get their data from AWS to honeycomb. So for example, last year we built a tool based on the new Lambda extension capability that allowed our users who run their applications in Lambdas to get that tele, telemetry data out of their applications and into honeycomb and it land was win-win >>Excellent. So I'm hearing a lot of synergies from a technology perspective, you're sticking with you, and then Danielle will bring you in. Let's talk about how honeycomb supports D and I across its organization. And how is that synergistic with AWS's approach? Yeah, >>Yeah, absolutely. So I, I sort of alluded to that hesitancy to over index on the women led aspect of ourselves. But again, a lot of things are shifting, we're growing a lot. And so we are recognizing that we need to be more intentional with our DEI initiatives, and we also notice that we can do better and we should do better. And to that, and we're doing a few things differently that are pretty recent initiatives. We are partnering with organizations that help us target specific communities that are underrepresented in tech. Some examples would be after tech hu Latinas in tech among a number of others. And another initiative is DEI head start. That's something that is an internal practice that we started that includes reaching out to underrepresented applicants before any new job for honeycomb becomes live. So before we posted to LinkedIn, before it's even live on our job speech, and the idea there is to kind of balance our pipeline of applicants, which the hope is we'll lead to more diverse hires in the long term. >>That's a great focus there. Danielle, I know we've talked about this before, but for the audience, in terms of the context of the honeycomb partnership, the focus at AWS for D E and I is really significant, unpack that a little bit for us. >>Well, let me just bring it back to just how we think about it with the companies that we work with, but also in, in terms of, you know, what we want to be able to do, excuse me, it's very important for us to, you know, build products that reflect the customers that we have. And I think, you know, working with a company like honeycomb that is looking to differentiate in a space by, by bringing in, you know, the experiences of many different types of people I genuinely believe. And I'm sure Vera also believes that by having those diverse perspectives, that we're able to then build better products for our customers. And, you know, it's one of, one of our leadership principles is, is rooted in this. I write a lot, it asks for us to seek out diverse perspectives and you can't really do that if everybody kind of looks the same and thinks the same and has the same background. So I think that is where our de and I, you know, I thought process is rooted and, you know, companies like honeycomb that give customers choice and differentiate and help them to do what they need to do in their unique environments is super important. So >>The, the importance of thought diversity cannot be underscored enough. It's something that is, can be pivotal to organizations. And it's very nice to hear that that's so fundamental to both companies, Barry, I wanna go back to you for a second. You, I think you mentioned this, the DEI headstart program, that's an internal program at honeycomb. Can you shed a little bit of light on that? >>Yeah, that's right. And I actually am in the process of hiring a first engineer for my team. So I'm learning a lot of these things firsthand and how it works is we try to make sure to pre-load our pipeline of applicants for any new job opening we have with diverse candidates to the best of our abilities. And that can involve partnering with the organizations that I mentioned or reaching out to our internal network and make sure that we give those applicants a head start, so to speak. >>Excellent. I like that. Danielle, before we close, I wanna get a little bit of, of your background. We've got various background in tech, she's celebrating her 10th anniversary. Give me a, a short kind of description of the journey that you've navigated through being a female in technology. >>Yeah, thanks so much. I really appreciate being able to share this. So I started as a software engineer back actually in the late nineties during the, the first.com bubble and have, have spent quite a long time actually as an individual contributor, probably working in software engineering teams up through 2014 at a minimum until I joined AWS as a customer facing solutions architect. I do think spending a lot of time, hands on, definitely helped me with some of the imposter syndrome issues that folks suffer from not to say I don't at all, but it, it certainly helped with that. And I've been leading teens at AWS since 2015. So it's really been a great ride. And like I said, I'm very happy to see all of our engineering teams change as far as their composition. And I'm, I'm grateful to be part of it. >>It's pretty great to be able to witness that composition change for the better last question for each of you. And we're almost out of time and Danielle, I'm gonna stick with you. What's your advice or your recommendations for women who either are thinking about getting into tech or those who may be in tech, maybe they're in individual contributor positions and they're not sure if they should apply for that senior leadership position. What do you advise them to do? >>I mean, definitely for the individual contributors, tech tech is a great career direction and you will always be able to find women like you, you have to maybe just work a little bit harder to join, have community in that. But then as a leader, representation is very important and we can bring more women into tech by having more leaders. So that's my, you just have to take the lead, >>Take the lead, love it there. Same question for you. What's your advice and recommendations for those maybe future female leaders in tech? >>Yeah, absolutely. Danielle mentioned imposter syndrome and I think we all struggle with it from time to time, no matter how many years it's been. And I think for me, for me, the advice would be if you're starting out, don't be afraid to ask questions and don't be afraid to kind of show a, a little bit of ignorance because we've all been there. And I think it's on all of us to remember what it's like to not know how things work. And on the flip side of that, if you are a more senior IC or in a leadership role, also being able to model just saying, I don't know how this works and going and figuring out answers together because that was a really powerful shift for me early in my career is just to feel like I can say that I don't know something. >>I totally agree. I've been in that same situation where just ask the question because you I'm guaranteed. There's a million other people in the room that probably has the, have the same question. And because of imposter syndrome, don't wanna admit, I don't understand that. Can we back up, but I agree with you. I think that is one of the best things. Raise your hand, ask a question, ladies. Thank you so much for joining me talking about honeycomb and AWS, what you're doing together from a technology perspective and the focus efforts that each company has on D and I, we appreciate your insights. >>Thank you so much for having us great talking to you. >>My pleasure, likewise for my guests, I'm Lisa Martin. You're watching the AWS partner showcase women in check.

Published Date : May 13 2022

SUMMARY :

It's great to have you talking about a very important topic today. Yeah, thanks for having me. Of course, Vera, let's go ahead and start with you. And for me, that came in the form of cloud Foundry circle CI, And on the one hand, they really spoke to me as Talk to me a little bit about what that's like working for a female led organization at honeycomb. And that was a I do wanna have you here, talk to the audience a little bit about honeycomb, what technology it's And you can't predict what you're gonna need to ask ahead of time. And to give you an example of And we believe that's where we shine in helping you there. Talk to us a little bit about the And I know that they've done some, some great things with You back to you, let's kind of unpack the partnership, the significance that I know that this predates me to some extent, And then that way we can be sort of the Guinea pigs and try things out in a way that migrates And how is that synergistic with AWS's approach? And so we are recognizing that we need to be more intentional with our DEI initiatives, of the context of the honeycomb partnership, the focus at AWS for And I think, you know, working with a company like honeycomb that is looking to differentiate hear that that's so fundamental to both companies, Barry, I wanna go back to you for a second. And I actually am in the process of hiring a first engineer for Danielle, before we close, I wanna get a little bit of, of your background. And I'm, I'm grateful to be part of it. And we're almost out of time and Danielle, I'm gonna stick with you. is very important and we can bring more women into tech by having more leaders. Take the lead, love it there. And on the flip side of that, if you are a more senior IC or in I've been in that same situation where just ask the question because you I'm guaranteed. partner showcase women in check.

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AWS Partner Showcase 2022 035 Vera Reynolds and Danielle Greshock


 

>>Hey everyone. Welcome to the AWS partner showcase season one, episode three women in tech. I'm your host. Lisa Martin. I've got two female rock stars joining me. Next Vera Reynolds is here engineering manager, telemetry at honeycomb, and one of our Cub alumni, Danielle GShock ISV PSA director a at AWS joins us as well. Ladies. It's great to have you talking about a very important topic today. >>Thanks for having us. Yeah, thanks for having me. Appreciate it. >>Of course, Vera, let's go ahead and start with you. Tell me about your background and tech. You're coming up on your 10th anniversary. Happy anniversary. >>Thank you. That's right. I can't believe it's been 10 years, but yeah, I started in tech in 2012. I was an engineer for most of that time. And just recently, as of March switched to engineering management here at honeycomb and, you know, throughout my career, I was very much interested in all the things, right. And it was a big FOMO as far as trying a few different companies and products. And I've done things from web development to mobile, to platforms. It would be apt to call me a generalist. And in the more recent years, I was sort of gravitating more towards developer tool space. And for me, that came in the form of cloud Foundry circle CI, and now honeycomb. I actually had my eye on honeycomb for a while before joining, I came across a blog post by charity majors. Who's one of our founders and she was actually talking about management and how to pursue that and whether or not it's right for your career. >>And so I was like, who is this person? I really like her found the company. They were pretty small at the time. So I was sort of keeping my eye on them. And then when the time came around for me to look again, I did a little bit more digging, found a lot of talks about the product. And on the one hand, they really spoke to me as the solution. They talked about developers owning their coding in production and answering questions about what is happening, what are your users seeing? And I felt that pain, I got what they were trying to do. And also on the other hand, every talk I saw at the time was from an amazing woman, which I haven't seen before. So I came across charity majors again, Christine yen, who our other founder, and then Liz Frank Jones, who our principal developer advocate. And that really sealed the deal for me as far as wanting to work here. >>Yeah. Honeycomb is interesting. This is a female founded company. You're two leaders. You mentioned that you like the technology, but you were also attracted because you saw females in the leadership position. Talk to me a little bit about what that's like working for a female led organization at honeycomb. >>Yeah. You know, historically we have tried not to over index on that because there was this maybe fear or rareness of it taking away from our legitimacy as an engineering organization, from our success as a company. But I'm seeing that rhetoric shift recently because we believe that with great responsibility with great power comes great responsibility. And we're trying to be more intentional as far as using that attribute of our company. So I would say that for me, it was a choice between a few offers, right. And that was a selling point, for sure, because again, I've never experienced it and I've really seen how much they walk that walk. Even me being here and me moving into management, I think were both ways in which they really put a lot of trust and support in me. And so I it's been a great ride. >>Excellent. Sounds like it. Before we bring Danielle in to talk about the partnership. I do wanna have you here, talk to the audience a little bit about honeycomb, what technology it's delivering and what are its differentiators. >>Yeah, absolutely. So honeycomb is an observability tool that enables engineers to answer questions about the code that runs in production. And we work with a number of various customers. Some of them are Vanguard, slack. Hello, fresh. Just to name a couple. If you're not familiar with observability tooling, it's akin to traditional application performance monitoring, but we believe that observability is succeeding APM because APM tools were built at the time of monoliths and they just weren't designed to help us answer questions about complex distributed systems that we work with today, where things can go wrong anywhere in that chain. And you can't predict what you're gonna need to ask ahead of time. So some of the ways that we are different is our ability to store and query really rich data, which we believe is the key to understanding those complex systems. What I mean by rich data is something that has a lot of attributes. >>So for example, when an error happens, knowing who it happened to, which user ID, which I don't know region, they were in, what, what, what they were doing at the time and what was happening at the rest of your system. And our ingest engine is really fast. You can do it in as little as three seconds and we call data like this. I said, kind of rich data, contextual data. We refer it as having high ity and high dimensionality, which are big words. But at the end of the day, what that means is we can store and we can query this data and we can do it really fast. And to give you an example of how that looks for our customers, let's say you have a developer team who are using comb to understand and observe their system. And they get a report that a user is experiencing a slowdown or something's wrong. >>They can go into honeycomb and figure out that this only happens to users who are using a particular language pack with their app. And they operated their app last week, that it only happens when they are trying to upload a file. And so it's this level of granularity and being able to zoom in and out under data that allows you to understand what's happening, especially when you have an incident going on, right. Or your really important high profile customer is telling you that something's wrong. And we can do that. Even if everything else in your other tools looks fine, right? All of your dashboards are okay. You're not actually getting paged on it, but your customers are telling you that something's wrong. And we believe that's where we shine in helping you there. >>Excellent. It sounds like that's where you really shine that real time visibility is so critical these days. Danielle, Danielle, wanna bring you into the conversation. Talk to us a little bit about the honeycomb partnership from the AWS lens. >>Yeah. So excuse me, observability is obviously a very important segment in the cloud space, very important to AWS, because a lot of all of our customers, as they build their systems distributed, they need to be able to see where, where things are happening in the complex systems that they're building. And so honeycomb is a, is an advanced technology partner. They've been working with us for quite some time and they have a, their solution is listed on the marketplace. Definitely something that we see a lot of demand with our customers, and they have many integrations, which, you know, we've seen is key to success. Being able to work seamlessly with the rest of the services inside of the AWS platform. And I know that they've done some, some great things with people who are trying to develop games on top of AWS things in that area as well. And so very important partner in the observa observability market that we have. >>Vera a back to you, let's kind of unpack the partnership, the significance that honeycomb ha is getting from being partners with an organization as potent and pivotal as AWS. >>Yeah, absolutely. I Don know that this Predates me to some extent, but I Don know for a long time, AWS and honeycomb has really pushed the envelope together. And I think it's a beneficial relationship for both ends. There's kind of two ways of looking at it. On the one side, there is our own infrastructure. So honeycomb runs on AWS and actually one of our critical workloads that supports that fast query engine that I mentioned uses Lambda. And it does also in a pretty unorthodox way. So we've had a long standing conversation with the AWS team as far as drawing outside those lines and kind of figuring out how to use the technology in a way that works for us and hopefully will work for other customers of theirs as well. That also allows us to ask for early access for certain features when they become available. >>And then that way we can be sort of the Guinea pigs and try things out in a way that migrates our system and optimizes our own performance, but also allows again, other customers of AWS to follow in that path. And then the other side of that partnership is really supporting our customers who are both honeycomb users and AWS users, because it's, as you imagine, quite a big overlap, and there are certain ways in which we can allow our customers to more easily get their data from AWS to honeycomb. So for example, last year, we built a tool based on the new Lambda extension capability that allowed our users who run their applications in Lambdas to get that tele telemetry data out of their applications and into honeycomb and demand was win-win >>Excellent. So I'm hearing a lot of synergies from a technology perspective, you're sticking with you, and then Danielle will bring you in. Let's talk about how honeycomb supports D E and I across its organization. And how is that synergistic with AWS's approach Vera? >>Yeah, absolutely. So I sort of alluded to that hesitancy to over index on the women led aspect of ourselves. But again, a lot of things are shifting, we're growing a lot. And so we are recognizing that we need to be more intentional with our DEI initiatives, and we also notice that we can do better and we should do better. And to that end, we're doing a few things differently that are pretty recent initiatives. We are partnering with organizations that help us target specific communities that are underrepresented in tech. Some examples would be Africa, tech hu Latinas in tech among a number of others. And another initiative is DEI head start. That's something that is an internal practice that we started that includes reaching out to underrepresented applicants before any new job for honeycomb becomes live. So before we posted to LinkedIn, before it's even live on our job speech, and the idea there is to kind of balance our pipeline of applicants, which the hope is will lead to more diverse hires in the long term. >>That's a great focus there. Danielle, I know we've talked about this before, but for the audience, in terms of the context of the honeycomb partnership, the focus at AWS for D E and I is really significant, unpack that a little bit for us. >>Well, let me just bring it back to just how we think about it with the companies that we work with, but also in, in terms of, you know, what we want to be able to do, excuse me, it's very important for us to, you know, build products that reflect the customers that we have. And I think, you know, working with a company like honeycomb that is looking to differentiate in a space by, by bringing in, you know, the experiences of many different types of people I genuinely believe. And I'm sure Vera also believes that by having those diverse perspectives, that we're able to then build better products for our customers. And, you know, it's one of, one of our leadership principles is, is rooted in this. I write a lot, it asks for us to seek out diverse perspectives and you can't really do that if everybody kind of looks the same and thinks the same and has the same background. So I think that is where our de and I, you know, I thought process is rooted and, you know, companies like honeycomb that give customers choice and differentiate and help them to do what they need to do in their unique environments is super important. So >>The, the importance of thought diversity cannot be underscored enough. It's something that is, can be pivotal to organizations. And it's very nice to hear that that's so fundamental to both companies, Barry, I wanna go back to you for a second. You, I think you mentioned this, the DEI head start program, that's an internal program at honeycomb. Can you shed a little bit of light on that? >>Yeah, that's right. And I actually am in the process of hiring a first engineer for my team. So I'm learning a lot of these things firsthand and how it works is we try to make sure to pre-load our pipeline of applicants for any new job opening we have with diverse candidates to the best of our abilities. And that can involve partnering with the organizations that I mentioned or reaching out to our internal network and make sure that we give those applicants a head start, so to speak. >>Excellent. I like that. Danielle, before we close, I wanna get a little bit of, of your background. We've got various background in tech, she's celebrating her 10th anniversary. Give me a, a short kind of description of the journey that you've navigated through being a female in technology. >>Yeah, thanks so much. I really appreciate being able to share this. So I started as a software engineer back actually in the late nineties during the, the first.com bubble and have, have spent quite a long time actually as an individual contributor, probably working in software engineering teams up through 2014 at a minimum until I joined AWS as a customer facing solutions architect. I do think spending a lot of time, hands on, definitely helped me with some of the imposter syndrome issues that folks suffer from not to say I don't at all, but it, it certainly helped with that. And I've been leading teen at AWS since 2015. So it's really been a great ride. And like I said, I'm very happy to see all of our engineering teams change as far as their composition. And I'm, I'm grateful to be part of it. >>It's pretty great to be able to witness that composition change for the better last question for each of you. And we're almost out of time and Danielle, I'm gonna stick with you. What's your advice, your recommendations for women who either are thinking about getting into tech or those who may be in tech, maybe they're in individual contributor positions, and they're not sure if they should apply for that senior leadership position. What do you advise them to do? >>I mean, definitely for the individual contributors, tech tech is a great career direction and you will always be able to find women like you, you have to maybe just work a little bit harder to join, have community in that. But then as a leader, representation is very important and we can bring more women into tech by having more leaders. So that's my, you just have to take the lead, >>Take the lead. Love that various same question for you. What's your advice and recommendations for those maybe future female leaders in tech? >>Yeah, absolutely. Danielle mentioned imposter syndrome and I think we all struggle with it from time to time, no matter how many years it's been. And I think for me, for me, the advice would be if you're starting out, don't be afraid to ask questions and don't be afraid to kind of show a bit, a little bit of ignorance because we've all been there. And I think it's on all of us to remember what it's like to not know how things work. And on the flip side of that, if you are a more senior IC or in a leadership role, also being able to model just saying, I don't know how this works and going and figuring out answers together because that was a really powerful shift for me early in my career is just to feel like I can say that I don't know something. >>I totally agree. I've been in that same situation where just ask the question because you I'm guaranteed. There's a million outta people in the room that probably has the, have the same question and because an imposter syndrome don't wanna admit, I don't understand that. Can we back up, but I agree with you. I think that is one of the best things. Raise your hand and ask a question, ladies. Thank you so much for joining me talking about honeycomb and AWS, what you're doing together from a technology perspective and the focus efforts that each company has on D E and I, we appreciate your insights. >>Thank you so much for having us talking to >>My pleasure. Likewise, for my guests, I'm Lisa Martin. You're watching the AWS partner showcase women in.

Published Date : May 6 2022

SUMMARY :

It's great to have you talking about a very important topic today. Thanks for having us. Of course, Vera, let's go ahead and start with you. And for me, that came in the form of cloud Foundry circle CI, And on the one hand, they really spoke to me as You mentioned that you like the technology, but you were also attracted because you saw And that was a I do wanna have you here, talk to the audience a little bit about honeycomb, what technology And we work with a And to give you an example of And we believe that's where we shine in helping you there. It sounds like that's where you really shine that real time visibility is so critical these days. And I know that they've done some, some great things with people who are trying Vera a back to you, let's kind of unpack the partnership, the significance that I Don know that this Predates me to some extent, And then that way we can be sort of the Guinea pigs and try things out in a way that migrates And how is that synergistic with AWS's approach Vera? And so we are recognizing that we need to be more intentional with our DEI initiatives, Danielle, I know we've talked about this before, but for the audience, in terms of And I think, you know, working with a company like honeycomb that is looking to differentiate to hear that that's so fundamental to both companies, Barry, I wanna go back to you for a second. And I actually am in the process of hiring a first engineer for my team. Danielle, before we close, I wanna get a little bit of, of your background. And I'm, I'm grateful to be part of it. And we're almost out of time and Danielle, I'm gonna stick with you. is very important and we can bring more women into tech by having more leaders. Love that various same question for you. And on the flip side of that, if you are a more senior IC or in I've been in that same situation where just ask the question because you I'm guaranteed. Likewise, for my guests, I'm Lisa Martin.

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An Absolute Requirement for Precision Medicine Humanized Organ Study


 

>>Hello everybody. I am Toshihiko Nishimura from Stanford. University is there to TTT out here, super aging, global OMIM global transportation group about infections, uh, or major point of concerns. In addition, this year, we have the COVID-19 pandemic. As you can see here, while the why the new COVID-19 patients are still increasing, meanwhile, case count per day in the United state, uh, beginning to decrease this pandemic has changed our daily life to digital transformation. Even today, the micro segmentation is being conducted online and doctor and the nurse care, uh, now increase to telemedicine. Likewise, the drug development process is in need of major change paradigm shift, especially in vaccine in drug development for COVID-19 is, should be safe, effective, and faster >>In the >>Anastasia department, which is the biggest department in school of medicine. We have Stanford, a love for drug device development, regulatory science. So cold. Say the DDT RDS chairman is Ron Paul and this love leaderships are long mysel and stable shaper. In the drug development. We have three major pains, one exceedingly long duration that just 20 years huge budget, very low success rate general overview in the drug development. There are Discoverly but clinical clinical stage, as you see here, Tang. Yes. In clinical stage where we sit, say, what are the programs in D D D R S in each stages or mix program? Single cell programs, big data machine learning, deep learning, AI mathematics, statistics programs, humanized animal, the program SNS program engineering program. And we have annual symposium. Today's the, my talk, I do like to explain limitation of my science significance of humanized. My science out of separate out a program. I focused on humanized program. I believe this program is potent game changer for drug development mouse. When we think of animal experiment, many people think of immediately mouse. We have more than 30 kinds of inbred while the type such as chief 57, black KK yarrow, barber C white and so on using QA QC defined. Why did the type mice 18 of them gave him only one intervention using mouse, genomics analyzed, computational genetics. And then we succeeded to pick up fish one single gene in a week. >>We have another category of gene manipulated, mice transgenic, no clout, no Kamal's group. So far registered 40,000 kind as over today. Pretty critical requirement. Wrong FDA PMDA negative three sites are based on arteries. Two kinds of animal models, showing safety efficacy, combination of two animals and motel our mouse and the swine mouse and non-human primate. And so on mouse. Oh, Barry popular. Why? Because mouse are small enough, easy to handle big database we had and cost effective. However, it calls that low success rate. Why >>It, this issue speculation, low success rate came from a gap between preclinical the POC and the POC couldn't stay. Father divided into phase one. Phase two has the city FDA unsolved to our question. Speculation in nature biology using 7,372 new submissions, they found a 68 significant cradle out crazy too, to study approved by the process. And in total 90 per cent Radia in the clinical stages. What we can surmise from this study, FDA confirmed is that the big discrepancy between POC and clinical POC in another ward, any amount of data well, Ms. Representative for human, this nature bio report impacted our work significantly. >>What is a solution for this discrepancy? FDA standards require the people data from two species. One species is usually mice, but if the reported 90% in a preclinical data, then huge discrepancy between pretty critical POC in clinical POC. Our interpretation is data from mice, sometime representative, actually mice, and the humor of different especially immune system and the diva mice liver enzyme are missing, which human Liba has. This is one huge issue to be taught to overcome this problem. We started humanized mice program. What kind of human animals? We created one humanized, immune mice. The other is human eyes, DBA, mice. What is the definition of a humanized mice? They should have human gene or human cells or human tissues or human organs. Well, let me share one preclinical stages. Example of a humanized mouse that is polio receptor mice. This problem led by who was my mentor? Polio virus. Well, polio virus vaccine usually required no human primate to test in 13 years, collaboration with the FDA w H O polio eradication program. Finally FDA well as w H O R Purdue due to the place no human primate test to transgenic PVL. This is three. Our principle led by loss around the botch >>To move before this humanized mouse program, we need two other bonds donut outside your science, as well as the CPN mouse science >>human hormone, like GM CSF, Whoah, GCSF producing or human cytokine. those producing emoji mice are required in the long run. Two maintain human cells in their body under generation here, South the generation here, Dr. already created more than 100 kinds based on Z. The 100 kinds of Noe mice, we succeeded to create the human immune mice led the blood. The cell quite about the cell platelets are beautifully constituted in an mice, human and rebar MAs also succeeded to create using deparent human base. We have AGN diva, humanized mouse, American African human nine-thirty by mice co-case kitchen, humanized mice. These are Hennessy humanized, the immune and rebar model. On the other hand, we created disease rebar human either must to one example, congenital Liba disease, our guidance Schindel on patient model. >>The other model, we have infectious DDS and Waddell council Modell and GVH Modell. And so on creature stage or phase can a human itemize apply. Our objective is any stage. Any phase would be to, to propose. We propose experiment, pose a compound, which showed a huge discrepancy between. If Y you show the huge discrepancy, if Y is lucrative analog and the potent anti hepatitis B candidate in that predict clinical stage, it didn't show any toxicity in mice got dark and no human primate. On the other hand, weighing into clinical stage and crazy to October 15, salvage, five of people died and other 10 the show to very severe condition. >>Is that the reason why Nicole traditional the mice model is that throughout this, another mice Modell did not predict this severe side outcome. Why Zack humanized mouse, the Debar Modell demonstrate itself? Yes. Within few days that chemistry data and the puzzle physiology data phase two and phase the city requires huge number of a human subject. For example, COVID-19 vaccine development by Pfizer, AstraZeneca Moderna today, they are sample size are Southeast thousand vaccine development for COVID-19. She Novak UConn in China books for the us Erica Jones on the Johnson in unite United Kingdom. Well, there are now no box us Osaka Osaka, university hundred Japan. They are already in phase two industry discovery and predict clinical and regulatory stage foster in-app. However, clinical stage is a studious role because that phases required hugely number or the human subject 9,000 to 30,000. Even my conclusion, a humanized mouse model shortens the duration of drug development humanize, and most Isabel, uh, can be increase the success rate of drug development. Thank you for Ron Paul and to Steven YALI pelt at Stanford and and his team and or other colleagues. Thank you for listening.

Published Date : Jan 8 2021

SUMMARY :

case count per day in the United state, uh, beginning to decrease the drug development. our mouse and the swine mouse and non-human primate. is that the big discrepancy between POC and clinical What is the definition of a humanized mice? On the other hand, we created disease rebar human other 10 the show to very severe condition. that phases required hugely number or the human subject 9,000

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Stefanie Chiras & Joe Fernandes, Red Hat | KubeCon + CloudNativeCon NA 2020


 

>>from around the globe. It's the Cube with coverage of Yukon and Cloud. Native Con North America 2020 Virtual brought to you by Red Hat The Cloud, Native Computing Foundation and Ecosystem Partners. Hello, everyone. And welcome back to the cubes Ongoing coverage of Cuba con North America. Joe Fernandez is here. He's with Stephanie, Cheras and Joe's, the V, P and GM for core cloud platforms. That red hat and Stephanie is this s VP and GM of the Red Hat Enterprise. Lennox bu. Two great friends of the Cube. Awesome seeing you guys. How you doing? >>It's great to be here, Dave. Yeah, thanks >>for the opportunity. >>Hey, so we all talked, you know, recently, uh, answerable fest Seems like a while ago, but But we talked about what's new? Red hat really coming at it from an automation perspective. But I wonder if we could take a view from open shift and what's new from the standpoint of you really focus on helping customers, you know, change their operations and operationalize. And Stephanie, Maybe you could start, and then, you know, Joe, you could bring in some added color. >>No, that's great. And I think you know one of the things we try and do it. Red hat clearly building off of open source. We have been focused on this open hybrid cloud strategy for, you know, really years. Now the beauty of it is that hybrid cloud and open hybrid cloud continues to evolve right with bringing in things like speed and stability and scale and now adding in other footprints, like manage services as well as edge and pulling that all together across the whole red hat portfolio from the platforms, right? Certainly with Lennox and roll into open shift in the platform with open shift and then adding automation, which certainly you need for scale. But it's ah, it's continues to evolve as the as the definition of open hybrid cloud evolves. >>Great. So thank you, Stephanie jokes. You guys got hard news here that you could maybe talk about 46? >>Yeah. Eso eso open shift is our enterprise kubernetes platform. With this announcement, we announced the release of open ship 4.6 Eso eso We're doing releases every quarter tracking the upstream kubernetes release cycle. So this brings communities 1.19, which is, um but itself brings a number of new innovations, some specific things to call out. We have this new automated installer for open shift on bare metal, and that's definitely a trend that we're seeing is more customers not only looking at containers but looking at running containers directly on bare metal environments. Open shift provides an abstraction, you know, which combines Cuban. And he's, uh, on top of Lennox with RL. I really across all environments, from bare metal to virtualization platforms to the various public clouds and out to the edge. But we're seeing a lot of interest in bare metal. This is basically increasing the really three automation to install seamlessly and manage upgrades in those environments. We're also seeing a number of other enhancements open shifts service mesh, which is our SDO based solution for managing, uh, the interactions between micro services being able to manage traffic against those services. Being able to do tracing. We have a new release of that on open shift Ford out six on then, um, some work specific to the public cloud that we started extending into the government clouds. So we already supported AWS and Azure. With this release, we added support for the A W s government cloud as well. Azaz Acela's Microsoft Azure government on dso again This is really important to like our public sector customers who are looking to move to the public cloud leveraging open shift as an abstraction but wanted thio support it on the specialized clouds that they need to use with azure gonna meet us Cup. >>So, joke, we stay there for a minute. So so bare metal talking performance there because, you know, you know what? You really want to run fast, right? So that's the attractiveness there. And then the point about SDO in the open, open shift service measure that makes things simpler. Maybe talk a little bit about sort of business impact and what customers should expect to get out of >>these two things. So So let me take them one at a time, right? So so running on bare metal certainly performances a consideration. You know, I think a lot of fixed today are still running containers, and Cuban is on top of some form of virtualization. Either a platform like this fear or open stack, or maybe VMS in the in one of the public clouds. But, you know containers don't depend on a virtualization layer. Containers only depend on Lennox and Lennox runs great on bare metal. So as we see customers moving more towards performance and Leighton see sensitive workloads, they want to get that Barry mental performance on running open shift on bare metal and their containerized applications on that, uh, platform certainly gives them that advantage. Others just want to reduce the cost right. They want to reduce their VM sprawl, the infrastructure and operational cost of managing avert layer beneath their careers clusters. And that's another benefit. So we see a lot of uptake in open shift on bare metal on the service match side. This is really about You know how we see applications evolving, right? Uh, customers are moving more towards these distributed architectures, taking, you know, formally monolithic or enter applications and splitting them out into ah, lots of different services. The challenge there becomes. Then how do you manage all those connections? Right, Because something that was a single stack is now comprised of tens or hundreds of services on DSO. You wanna be able to manage traffic to those services, so if the service goes down, you can redirect that those requests thio to an alternative or fail over service. Also tracing. If you're looking at performance issues, you need to know where in your architecture, er you're having those degradations and so forth. And, you know, those are some of the challenges that people can sort of overcome or get help with by using service mash, which is powered by SDO. >>And then I'm sorry, Stephanie ever get to in a minute. But which is 11 follow up on that Joe is so the rial differentiation between what you bring in what I can just if I'm in a mono cloud, for instance is you're gonna you're gonna bring this across clouds. I'm gonna You're gonna bring it on, Prem And we're gonna talk about the edge in in a minute. Is that right? From a differentiation standpoint, >>Yeah, that That's one of the key >>differentiations. You know, Read has been talking about the hybrid cloud for a long time. We've we've been articulating are open hybrid cloud strategy, Andi, >>even if that's >>not a strategy that you may be thinking about, it is ultimately where folks end up right, because all of our enterprise customers still have applications running in the data center. But they're also all starting to move applications out to the public cloud. As they expand their usage of public cloud, you start seeing them adopted multi cloud strategies because they don't want to put all their eggs in one basket. And then for certain classes of applications, they need to move those applications closer to the data. And and so you start to see EJ becoming part of that hybrid cloud picture on DSO. What we do is basically provide a consistency across all those environments, right? We want run great on Amazon, but also great on Azure on Google on bare metal in the data center during medal out at the edge on top of your favorite virtualization platform. And yeah, that that consistency to take a set of applications and run them the same way across all those environments. That is just one of the key benefits of going with red hat as your provider for open hybrid cloud solutions. >>All right, thank you. Stephanie would come back to you here, so I mean, we talk about rail a lot because your business unit that you manage, but we're starting to see red hats edge strategy unfolded. Kind of real is really the linchpin I wanna You could talk about how you're thinking about the edge and and particularly interested in how you're handling scale and why you feel like you're in a good position toe handle that massive scale on the requirements of the edge and versus hey, we need a new OS for the edge. >>Yeah, I think. And Joe did a great job of said and up it does come back to our view around this open hybrid cloud story has always been about consistency. It's about that language that you speak, no matter where you want to run your applications in between rela on on my side and Joe with open shift and and of course, you know we run the same Lennox underneath. So real core os is part of open shift that consistently see leads to a lot of flexibility, whether it's through a broad ecosystem or it's across footprints. And so now is we have been talking with customers about how they want to move their applications closer to data, you know, further out and away from their data center. So some of it is about distributing your data center, getting that compute closer to the data or closer to your customers. It drives, drives some different requirements right around. How you do updates, how you do over the air updates. And so we have been working in typical red hat fashion, right? We've been looking at what's being done in the upstream. So in the fedora upstream community, there is a lot of working that has been done in what's called the I. O. T Special Interest group. They have been really investigating what the requirements are for this use case and edge. So now we're really pleased in, um, in our most recent release of really aid relate 00.3. We have put in some key capabilities that we're seeing being driven by these edge use cases. So things like How do you do quick image generation? And that's important because, as you distribute, want that consistency created tailored image, be able to deploy that in a consistent way, allow that to address scale, meet security requirements that you may have also right updates become very important when you start to spread this out. So we put in things in order to allow remote device mirroring so that you can put code into production and then you can schedule it on those remote devices toe happen with the minimal disruption. Things like things like we all know now, right with all this virtual stuff, we often run into things like not ideal bandwidth and sometimes intermittent connectivity with all of those devices out there. So we put in, um, capabilities around, being able to use something called rpm Austria, Um, in order to be able to deliver efficient over the air updates. And then, of course, you got to do intelligent rollbacks for per chance that something goes wrong. How do you come back to a previous state? So it's all about being able to deploy at scale in a distributed way, be ready for that use case and have some predictability and consistency. And again, that's what we build our platforms for. It's all about predictability and consistency, and that gives you flexibility to add your innovation on top. >>I'm glad you mentioned intelligent rollbacks I learned a long time ago. You always ask the question. What happens when something goes wrong? You learn a lot from the answer to that, but You know, we talk a lot about cloud native. Sounds like you're adapting well to become edge native. >>Yeah. I mean, I mean, we're finding whether it's inthe e verticals, right in the very specific use cases or whether it's in sort of an enterprise edge use case. Having consistency brings a ton of flexibility. It was funny, one of our talking with a customer not too long ago. And they said, you know, agility is the new version of efficiency. So it's that having that sort of language be spoken everywhere from your core data center all the way out to the edge that allows you a lot of flexibility going forward. >>So what if you could talk? I mentioned just mentioned Cloud Native. I mean, I think people sometimes just underestimate the effort. It takes tow, make all this stuff run in all the different clouds the engineering efforts required. And I'm wondering what kind of engineering you do with if any with the cloud providers and and, of course, the balance of the ecosystem. But But maybe you could describe that a little bit. >>Yeah, so? So Red Hat works closely with all the major cloud providers you know, whether that's Amazon, Azure, Google or IBM Cloud. Obviously, Andi, we're you know, we're very keen on sort of making sure that we're providing the best environment to run enterprise applications across all those environments, whether you're running it directly just with Lennox on Ralph or whether you're running it in a containerized environment with Open Chef, which which includes route eso eso, our partnership includes work we do upstream, for example. You know, Red Hat help. Google launched the Cuban community, and I've been, you know, with Google. You know, we've been the top two contributors driving that product that project since inception, um, but then also extends into sort of our hosted services. So we run a jointly developed and jointly managed service called the Azure Red Hat Open Shift Service. Together with Microsoft were our joint customers can get access to open shift in an azure environment as a native azure service, meaning it's, you know, it's fully integrated, just like any other. As your service you can tied into as you're building and so forth. It's sold by by Azure Microsoft's sales reps. Um, but you know, we get the benefit of working together with our Microsoft counterparts and developing that service in managing that service and then in supporting our joint customers. We over the summer announced sort of a similar partnership with Amazon and we'll be launching are already doing pilots on the Amazon Red Hat Open ship service, which is which is, you know, the same concept now applied to the AWS cloud. So that will be coming out g a later this year, right? But again, whether it's working upstream or whether it's, you know, partnering on managed services. I know Stephanie team also do a lot of work with Microsoft, for example, on sequel server on Lenox dot net on Lenox. Whoever thought be running that applications on Linux. But that's, you know, a couple of years old now, a few years old, So eso again. It's been a great partnership, not just with Microsoft, but with all the cloud providers. >>So I think you just shared a little little He showed a little leg there, Joe, what's what's coming g A. Later this year. I want to circle back to >>that. Yeah, eso we way announced a preview earlier this year of of the Amazon Red Hat Open ships service. It's not generally available yet. We're you know, we're taking customers. We want toe, sort of be early access, get access to pilots and then that'll be generally available later this year. Although Red Hat does manage our own service Open ship dedicated that's available on AWS today. But that's a service that's, you know, solely, uh, operated by Red Hat. This new service will be jointly operated by Red Hat and Amazon together Idea. That would be sort of a service that we are delivering together as partners >>as a managed service and and okay, so that's in beta now. I presume if it's gonna be g a little, it's >>like, Yeah, that's yeah, >>that's probably running on bare metal. I would imagine that >>one is running >>on E. C. Two. That's running an A W C C T V exactly, and >>run again. You know, all of our all of >>our I mean, we you know, that open shift does offer bare metal cloud, and we do you know, we do have customers who can take the open shift software and deploy it there right now are managed. Offering is running on top of the C two and on top of Azure VM. But again, this is this is appealing to customers who, you know, like what we bring in terms of an enterprise kubernetes platform, but don't wanna, you know, operated themselves, right? So it's a fully managed service. You just come and build and deploy your APS, and then we manage all of the infrastructure and all the underlying platform for you >>that's going to explode. My prediction. Um, let's take an example of heart example of security. And I'm interested in how you guys ensure a consistent, you know, security experience across all these locations on Prem Cloud. Multiple clouds, the edge. Maybe you could talk about that. And Stephanie, I'm sure you have a perspective on this is Well, from the standpoint of of Ralph. So who wants to start? >>Yeah, Maybe I could start from the bottom and then I'll pass it over to Joe to talk a bit. I think one of these aspects about security it's clearly top of mind of all customers. Um, it does start with the very bottom and base selection in your OS. We continue to drive SC Lennox capabilities into rural to provide that foundational layer. And then as we run real core OS and open shift, we bring over that s C Lennox capability as well. Um, but, you know, there's a whole lot of ways to tackle this we've done. We've done a lot around our policies around, um see ve updates, etcetera around rail to make sure that we are continuing to provide on DCA mitt too. Mitigating all critical and importance, providing better transparency toe how we assess those CVS. So security is certainly top of mind for us. And then as we move forward, right there's also and joke and talk about the security work we do is also capabilities to do that in container ization. But you know, we we work. We work all the way from the base to doing things like these images in these easy to build images, which are tailored so you can make them smaller, less surface area for security. Security is one of those things. That's a lifestyle, right? You gotta look at it from all the way the base in the operating system, with things like sc Lennox toe how you build your images, which now we've added new capabilities. There And then, of course, in containers. There's, um there's a whole focus in the open shift area around container container security, >>Joe. Anything you want to add to that? >>Yeah, sure. I >>mean, I think, you know, obviously, Lennox is the foundation for, you know, for all public clouds. It's it's driving enterprise applications in the data center, part of keeping those applications. Security is keeping them up to date And, you know, through, you know, through real, we provide, you know, securing up to date foundation as a Stephanie mentioned as you move into open shift, you're also been able to take advantage of, uh, Thio to take advantage of essentially mutability. Right? So now the application that you're deploying isn't immutable unit that you build once as a container image, and then you deploy that out all your various environments. When you have to do an update, you don't go and update all those environments. You build a new image that includes those updates, and then you deploy those images out rolling fashion and, as you mentioned that you could go back if there's issues. So the idea, the notion of immutable application deployments has a lot to do with security, and it's enabled by containers. And then, obviously you have cured Panetti's and, you know, and all the rest of our capabilities as part of open Shift managing that for you. We've extended that concept to the entire platform. So Stephanie mentioned, real core West Open shift has always run on real. What we have done in open shift for is we've taken an immutable version of Ralph. So it's the same red hat enterprise Lennox that we've had for years. But now, in this latest version relate, we have a new way to package and deploy it as a relic or OS image, and then that becomes part of the platform. So when customers want toe in addition to keeping their applications up to date, they need to keep their platform up to dates. Need to keep, you know, up with the latest kubernetes patches up with the latest Lennox packages. What we're doing is delivering that as one platform, so when you get updates for open shift, they could include updates for kubernetes. They could include updates for Lennox itself as well as all the integrated services and again, all of this is just you know this is how you keep your applications secure. Is making sure your you know, taking care of that hygiene of, you know, managing your vulnerabilities, keeping everything patched in up to date and ultimately ensuring security for your application and users. >>I know I'm going a little bit over, but I have I have one question that I wanna ask you guys and a broad question about maybe a trends you see in the business. I mean, you look at what we talk a lot about cloud native, and you look at kubernetes and the interest in kubernetes off the charts. It's an area that has a lot of spending momentum. People are putting resource is behind it. But you know, really, to build these sort of modern applications, it's considered state of the art on. Do you see a lot of people trying to really bring that modern approach toe any cloud we've been talking about? EJ. You wanna bring it also on Prem And people generally associate this notion of cloud native with this kind of elite developers, right? But you're bringing it to the masses and there's 20 million plus software developers out there, and most you know, with all due respect that you know they may not be the the the elites of the elite. So how are you seeing this evolve in terms of re Skilling people to be able, handle and take advantage of all this? You know, cool new stuff that's coming out. >>Yeah, I can start, you know, open shift. Our focus from the beginning has been bringing kubernetes to the enterprise. So we think of open shift as the dominant enterprise kubernetes platform enterprises come in all shapes and sizes and and skill sets. As you mentioned, they have unique requirements in terms of how they need toe run stuff in their data center and then also bring that to production, whether it's in the data center across the public clouds eso So part of it is, you know, making sure that the technology meets the requirements and then part of it is working. The people process and and culture thio make them help them understand what it means to sort of take advantage of container ization and cloud native platforms and communities. Of course, this is nothing new to red hat, right? This is what we did 20 years ago when we first brought Lennox to the Enterprise with well, right on. In essence, Carozza is basically distributed. Lennox right Kubernetes builds on Lennox and brings it out to your cluster to your distributed systems on across the hybrid cloud. So So nothing new for Red Hat. But a lot of the same challenges apply to this new cloud native world. >>Awesome. Stephanie, we'll give you the last word, >>all right? And I think just a touch on what Joe talked about it. And Joe and I worked really closely on this, right? The ability to run containers right is someone launches down this because it is magical. What could be done with deploying applications? Using a container technology, we built the capabilities and the tools directly into rural in order to be able to build and deploy, leveraging things like pod man directly into rural. And that's exactly so, folks. Everyone who has a real subscription today can start on their container journey, start to build and deploy that, and then we work to help those skills then be transferrable as you movinto open shift in kubernetes and orchestration. So, you know, we work very closely to make sure that the skills building can be done directly on rail and then transfer into open shift. Because, as Joe said, at the end of the day, it's just a different way to deploy. Lennox, >>You guys are doing some good work. Keep it up. And thanks so much for coming back in. The Cube is great to talk to you today. >>Good to see you, Dave. >>Yes, Thank you. >>All right. Thank you for watching everybody. The cubes coverage of Cuba con en a continues right after this.

Published Date : Nov 18 2020

SUMMARY :

Native Con North America 2020 Virtual brought to you by Red Hat The Cloud, It's great to be here, Dave. Hey, so we all talked, you know, recently, uh, answerable fest Seems like a We have been focused on this open hybrid cloud strategy for, you know, You guys got hard news here that you could maybe talk about 46? Open shift provides an abstraction, you know, you know, you know what? And, you know, those are some of the challenges is so the rial differentiation between what you bring in what I can just if I'm in a mono cloud, You know, Read has been talking about the hybrid cloud for a long time. And and so you start to see EJ becoming part of that hybrid cloud picture on Stephanie would come back to you here, so I mean, we talk about rail a lot because your business and that gives you flexibility to add your innovation on top. You learn a lot from the answer to that, And they said, you know, So what if you could talk? So Red Hat works closely with all the major cloud providers you know, whether that's Amazon, So I think you just shared a little little He showed a little leg there, Joe, what's what's coming g A. But that's a service that's, you know, solely, uh, operated by Red Hat. as a managed service and and okay, so that's in beta now. I would imagine that You know, all of our all of But again, this is this is appealing to customers who, you know, like what we bring in terms of And I'm interested in how you guys ensure a consistent, you know, security experience across all these But you know, we we work. I Need to keep, you know, up with the latest kubernetes patches up But you know, really, to build these sort of modern applications, eso So part of it is, you know, making sure that the technology meets the requirements Stephanie, we'll give you the last word, So, you know, we work very closely to make sure that the skills building can be done directly on The Cube is great to talk to you today. Thank you for watching everybody.

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Around theCUBE, Unpacking AI Panel, Part 3 | CUBEConversation, October 2019


 

(upbeat music) >> From our studios in the heart of Silicon Valley, Palo Alto, California, this is a CUBE conversation. >> Hello, and welcome to theCUBE Studios here in Palo Alto, California. We have a special Around theCUBE segment, Unpacking AI. This is a Get Smart Series. We have three great guests. Rajen Sheth, VP of AI and Product Management at Google. He knows well the AI development for Google Cloud. Dr. Kate Darling, research specialist at MIT media lab. And Professor Barry O'Sullivan, Director SFI Centre for Training AI, University of College Cork in Ireland. Thanks for coming on, everyone. Let's get right to it. Ethics in AI as AI becomes mainstream, moves out to the labs and computer science world to mainstream impact. The conversations are about ethics. And this is a huge conversation, but first thing people want to know is, what is AI? What is the definition of AI? How should people look at AI? What is the definition? We'll start there, Rajen. >> So I think the way I would define AI is any way that you can make a computer intelligent, to be able to do tasks that typically people used to do. And what's interesting is that AI is something, of course, that's been around for a very long time in many different forms. Everything from expert systems in the '90s, all the way through to neural networks now. And things like machine learning, for example. People often get confused between AI and machine learning. I would think of it almost the way you would think of physics and calculus. Machine learning is the current best way to use AI in the industry. >> Kate, your definition of AI, do you have one? >> Well, I find it interesting that there's no really good universal definition. And also, I would agree with Rajen that right now, we're using kind of a narrow definition when we talk about AI, but the proper definition is probably much more broad than that. So probably something like a computer system that can make decisions independent of human input. >> Professor Barry, your take on the definition of AI, is there one? What's a good definition? >> Well, you know, so I think AI has been around for 70 years, and we still haven't agreed the definition for it, as Kate said. I think that's one of those very interesting things. I suppose it's really about making machines act and behave rationally in the world, ideally autonomously, so without human intervention. But I suppose these days, AI is really focused on achieving human level performance in very narrowly defined tasks, you know, so game playing, recommender systems, planning. So we do those in isolation. We don't tend to put them together to create the fabled artificial general intelligence. I think that's something that we don't tend to focus on at all, actually if that made sense. >> Okay the question is that AI is kind of elusive, it's changing, it's evolving. It's been around for awhile, as you guys pointed out, but now that it's on everyone's mind, we see it in the news every day from Facebook being a technology program with billions of people. AI was supposed to solve the problem there. We see new workloads being developed with cloud computing where AI is a critical software component of all this. But that's a geeky world. But the real world, as an ethical conversation, is not a lot of computer scientists have taken ethics classes. So who decides what's ethical with AI? Professor Barry, let's start with you. Where do we start with ethics? >> Yeah, sure, so one of the things I do is I'm the Vice-Chair of the European Commission's High-Level Expert Group on Artificial Intelligence, and this year we published the Ethics Guidelines for Trustworthy AI in Europe, which is all about, you know, setting an ethical standard for what AI is. You're right, computer scientists don't take ethical standards, but I suppose what we are faced with here is a technology that's so pervasive in our lives that we really do need to think carefully about the impact of that technology on, you know, human agency, and human well-being, on societal well-being. So I think it's right and proper that we're talking about ethics at this moment in time. But, of course, we do need to realize that ethics is not a panacea, right? So it's certainly something we need to talk about, but it's not going to solve, it's not going to rid us of all of the detrimental applications or usages of AI that we might see today. >> Kate, your take on ethics. Start all over, throw out everything, build on it, what do we do? >> Well, what we do is we get more interdisciplinary, right? I mean, because you asked, "Who decides?". Until now it has been the people building the technology who have had to make some calls on ethics. And it's not, you know, it's not necessarily the way of thinking that they are trained in, and so it makes a lot of sense to have projects like the one that Barry is involved in, where you bring together people from different areas of expert... >> I think we lost Kate there. Rajen, why don't you jump in, talk about-- >> (muffled speaking) you decide issues of responsibility for harm. We have to look at algorithmic bias. We have to look at supplementing versus replacing human labor, we have to look at privacy and data security. We have look at the things that I'm interested in like the ways that people anthropomorphize the technology and use it in a way that's perhaps different than intended. So, depending on what issue we're looking at, we need to draw from a variety of disciplines. And fortunately we're seeing more support for this within companies and within universities as well. >> Rajen, your take on this. >> So, I think one thing that's interesting is to step back and understand why this moment is so compelling and why it's so important for us to understand this right now. And the reason for that is that this is the moment where AI is starting to have an impact on the everyday person. Anytime I present, I put up a slide of the Mosaic browser from 1994 and my point is that, that's where AI is today. It's at the very beginning stages of how we can impact people, even though it's been around for 70 years. And what's interesting about ethics, is we have an opportunity to do that right from the beginning right now. I think that there's a lot that you can bring in from the way that we think about ethics overall. For example, in our company, can you all hear me? >> Yep. >> Mm-hmm. >> Okay, we've hired an ethicist within our company, from a university, to actually bring in the general principles of ethics and bring that into AI. But I also do think that things are different so for example, bias is an ethical problem. However, bias can be encoded and actually given more legitimacy when it could be encoded in an algorithm. So, those are things that we really need to watch out for where I think it is a little bit different and a little bit more interesting. >> This is a great point-- >> Let me just-- >> Oh, go ahead. >> Yeah, just one interesting thing to bear in mind, and I think Kate said this, and I just want to echo it, is that AI is becoming extremely multidisciplinary. And I think it's no longer a technical issue. Obviously there are massive technical challenges, but it's now become as much an opportunity for people in the social sciences, the humanities, ethics people. Legal people, I think need to understand AI. And in fact, I gave a talk recently at a legal symposium, and the idea of this on a parallel track of people who have legal expertise and AI expertise, I think that's a really fantastic opportunity that we need to bear in mind. So, unfortunately us nerds, we don't own AI anymore. You know, it's something we need to interact with the real world on a significant basis. >> You know, I want to ask a question, because you know, the algorithms, everyone talks about the algorithms and the bias and all that stuff. It's totally relevant, great points on interdisciplinary, but there's a human component here. As AI starts to infiltrate the culture and hit everyday life, the reaction to AI sometimes can be, "Whoa, my job's going to get automated away." So, I got to ask you guys, as we deal with AI, is that a reflection on how we deal with it to our own humanity? Because how we deal with AI from an ethics standpoint ultimately is a reflection on our own humanity. Your thoughts on this. Rajen, we'll start with you. >> I mean it is, oh, sorry, Rajen? >> So, I think it is. And I think that there are three big issues that I see that I think are reflective of ethics in general, but then also really are particular to AI. So, there's bias. And bias is an overall ethical issue that I think this is particular here. There's what you mentioned, future of work, you know, what does the workforce look like 10 years from now. And that changes quite a bit over time. If you look at the workforce now versus 30 years ago, it's quite a bit different. And AI will change that radically over the next 10 years. The other thing is what is good use of AI, and what's bad use of AI? And I think one thing we've discovered is that there's probably 10% of things that are clearly bad, and 10% of things that are clearly good, and 80% of things that are in that gray area in between where it's up to kind of your personal view. And that's the really really tough part about all this. >> Kate, you were going to weigh in. >> Well, I think that, I'm actually going to push back a little, not on Rajen, but on the question. Because I think that one of the fallacies that we are constantly engaging in is we are comparing artificial intelligence to human intelligence, and robots to people, and we're failing to acknowledge sufficiently that AI has a very different skillset than a person. So, I think it makes more sense to look at different analogies. For example, how have we used and integrated animals in the past to help us with work? And that lets us see that the answer to questions like, "Will AI disrupt the labor market?" "Will it change infrastructures and efficiencies?" The answer to that is yes. But will it be a one-to-one replacement of people? No. That said, I do think that AI is a really interesting mirror that we're holding up to ourselves to answer certain questions like, "What is our definition of fairness?" for example. We want algorithms to be fair. We want to program ethics into machines. And what it's really showing us is that we don't have good definitions of what these things are even though we thought we did. >> All right, Professor Barry, your thoughts? >> Yeah, I think there's many points one could make here. I suppose the first thing is that we should be seeing AI, not as a replacement technology, but as an assistive technology. It's here to help us in all sorts of ways to make us more productive, and to make us more accurate in how we carry out certain tasks. I think, absolutely the labor force will be transformed in the future, but there isn't going to be massive job loss. You know, the technology has always changed how we work and play and interact with each other. You know, look at the smart phone. The smart phone is 12 years old. We never imagined in 2007 that our world would be the way it is today. So technology transforms very subtly over long periods of time, and that's how it should be. I think we shouldn't fear AI. I think the thing we should fear most, in fact, is not Artificial Intelligence, but is actual stupidity. So I think we need to, I would encourage people not to think, it's very easy to talk negatively and think negatively about AI because it is such a impactful and promising technology, but I think we need to keep it real a little bit, right? So there's a lot of hype around AI that we need to sort of see through and understand what's real and what's not. And that's really some of the challenges we have to face. And also, one of the big challenges we have, is how do we educate the ordinary person on the street to understand what AI is, what it's capable of, when it can be trusted, and when it cannot be trusted. And ethics gets of some of the way there, but it doesn't have to get us all of the way there. We need good old-fashioned good engineering to make people trust in the system. >> That was a great point. Ethics is kind of a reflection of that mirror, I love that. Kate, I want to get to that animal comment about domesticating technology, but I want to stay in this culture question for a minute. If you look at some of the major tech companies like Microsoft and others, the employees are revolting around their use of AI in certain use cases. It's a knee-jerk reaction around, "Oh my God, "We're using AI, we're harming the world." So, we live in a culture now where it's becoming more mission driven. There's a cultural impact, and to your point about not fearing AI, are people having a certain knee-jerk reaction to AI because you're seeing cultures inside tech companies and society taking an opinion on AI. "Oh my God, it's definitely bad, our company's doing it. "We should not service those contracts. "Or, maybe I shouldn't buy that product "because it's listening to me." So, there's a general fear. Does this impact the ethical conversation? How do you guys see this? Because this is an interplay that we see that's a personal, it's a human reaction. >> Yeah, so if I may start, I suppose, absolutely there are, you know, the ethics debates is a critical one, and people are certainly fearful. There is this polarization in debate about good AI and bad AI, but you know, AI is good technology. It's one of these dual-use technologies. It can be applied to bad situation in ways that we would prefer it wasn't. And it can also, it's a force for tremendous good. So, we need to think about the regulation of AI, what we want it to do from a legal point of view, who is responsible, where does liability lie? We also think about what our ethical framework is, and of course, there is no international agreement on what is, there is no universal code of ethics, you know? So this is something that's very very heavily contextualized. But I think we certainly, I think we generally agree that we want to promote human well-being. We want to compute, we want to have a prosperous society. We want to protect the well-being of society. We don't want technology to impact society in any negative way. It's actually very funny. If you look back about 25-30 years ago, there was a technology where people were concerned that privacy was going to be a thing of the past. That computer systems were going to be tremendously biased because data was going to be incomplete and not representative. And there was a huge concern that good old-fashioned databases were going to be the technology that will destroy the fabric of society. That didn't happen. And I don't think we're going to have AI do that either. >> Kate? >> Yeah, we've seen a lot of technology panic, that may or may not be warranted, in the past. I think that AI and robotics suffers from a specific problem that people are influenced by science fiction and pop culture when they're thinking about the technology. And I feel like that can cause people to be worried about some things that maybe perhaps aren't the thing we should be worrying about currently. Like robots and jobs, or artificial super-intelligence taking over and killing us all, aren't maybe the main concerns we should have right now. But, algorithmic bias, for example, is a real thing, right? We see systems using data sets that disadvantage women, or people of color, and yet the use of AI is seen as neutral even though it's impinging existing biases. Or privacy and data security, right? You have technologies that are collecting massive amounts of data because the way learning works is you use lots of data. And so there's a lot of incentive to collect data. As a consumer, there's not a lot of incentive for me to want to curb that, because I want the device to listen to me and to be able to perform better. And so the question is, who is thinking about consumer protection in this space if all the incentives are toward collecting and using as much data as possible. And so I do think there is a certain amount of concern that is warranted, and where there are problems, I endorse people revolting, right? But I do think that we are sometimes a little bit skewed in our, you know, understanding where we currently are at with the technology, and what the actual problems are right now. >> Rajen, I want your thoughts on this. Education is key. As you guys were talking about, there's some things to pay attention to. How do you educate people about how to shape AI for good, and at the same time calm the fears of people at the same time, from revolting around misinformation or bad data around what could be? >> Well I think that the key thing here is to organize kind of how you evaluate this. And back to that one thing I was saying a little bit earlier, it's very tough to judge kind of what is good and what is bad. It's really up to personal perception. But then the more that you organize how to evaluate this, and then figure out ways to govern this, the easier it gets to evaluate what's in or out . So one thing that we did, was that we created a set of AI principles, and we kind of codified what we think AI should do, and then we codified areas that we would not go into as a company. The thing is, it's very high level. It's kind of like the constitution, and when you have something like the constitution, you have to get down to actual laws of what you would and wouldn't do. It's very hard to bucket and say, these are good use cases, these are bad use cases. But what we now have is a process around how do we actually take things that are coming in and figure out how do we evaluate them? A last thing that I'll mention, is that I think it's very important to have many many different viewpoints on it. Have viewpoints of people that are taking it from a business perspective, have people that are taking it from kind of a research and an ethics perspective, and all evaluate that together. And that's really what we've tried to create to be able to evaluate things as they come up. >> Well, I love that constitution angle. We'll have that as our last final question in a minute, that do we do a reset or not, but I want to get to that point that Kate mentioned. Kate, you're doing research around robotics. And I think robotics is, you've seen robotics surge in popularity from high schools have varsity teams now. You're seeing robotics with software advances and technology advances really become kind of a playful illustration of computer technology and software where AI is playing a role, and you're doing a lot of work there. But as intelligence comes into, say robotics, or software, or AI, there's a human reaction to all of this. So there's a psychology interaction to either AI and robotics. Can you guys share your thoughts on the humanization interaction between technology, as people stare at their phones today, that could be relationships in the future. And I think robotics might be a signal. You mentioned domesticating animals as an example back in the early days of when we were (laughing) as a society, that happened. Now we all have pets. Are we going to have robots as pets? Are we going to have AI pets? >> Yes, we are. (laughing) >> Is this kind of the human relationship? Okay, go ahead, share your thoughts. >> So, okay, the thing that I love about robots, and you know, in some applications to AI as well, is that people will treat these technologies like they're alive. Even though they know that they're just machine. And part of that is, again, the influence of science fiction and pop culture, that kind of primes us to do this. Part of it is the novelty of the technology moving into shared spaces, but then there's this actual biological element to it, where we have this inherent tendency to anthropomorphize, project human-like traits, behaviors, qualities, onto non-humans. And robots lend themselves really well to that because our brains are constantly scanning our environments and trying to separate things into objects and agents. And robots move like agents. We are evolutionarily hardwired to project intent onto the autonomous movement in our physical space. And this is why I love robots in particular as an AI use case, because people end up treating robots totally differently. Like people will name their Roomba vacuum cleaner and feel bad for it when it gets stuck, which they would never do with their normal vacuum cleaner, right? So, this anthropomorphization, I think, makes a huge difference when you're trying to integrate the technology, because it can have negative effects. It can lead to inefficiencies or even dangerous situations. For example, if you're using robots in the military as tools, and they're treating them like pets instead of devices. But then there are also some really fantastic use cases in health and education that rely specifically on this socialization of the robot. You can use a robot as a replacement for animal therapy where you can't use real animals. We're seeing great results in therapy with autistic children, engaging them in ways that we haven't seen previously. So there are a lot of really cool ways that we can make this work for us as well. >> Barry, your thoughts, have you ever thought that we'd be adopting AI as pets some day? >> Oh yeah, absolutely. Like Kate, I'm very excited about all of this too, and I think there's a few, I agree with everything Kate has said. Of course, you know, coming back to the remark you made at the beginning about people putting their faces in their smartphones all the time, you know, we can't crowdsource our sense of dignity, or that we can't have social media as the currency for how we value our lives or how we compare ourselves with others. So, you know, we do have to be careful here. Like, one of the really nice things about, one of the really nice examples of an AI system that was given some significant personality was, quite recently, Tuomas Sandholm and others at Carnegie Mellon produced this Liberatus poker playing bot, and this AI system was playing against these top-class Texas hold' em players. And all of these Texas hold 'em players were attributing a level of cunning and sophistication and mischief on this AI system that clearly it didn't have because it was essentially trying to just behave rationally. But we do like to project human characteristics onto AI systems. And I think what would be very very nice, and something we need to be very very careful of, is that when AI systems are around us, and particularly robots, you know, we do need to treat them with respect. And what I mean is, we do make sure that we treat those things that are serving society in as positive and nice a way as possible. You know, I do judge people on how they interact with, you know, sort of the least advantaged people in society. And you know, by golly, I will judge you on how you interact with a robot. >> Rajen-- >> We've actually done some research on that, where-- >> Oh, really-- >> We've shown that if you're low empathy, you're more willing to hit a robot, especially if it has a name. (panel laughing) >> I love all my equipment here, >> Oh, yeah? >> I got to tell ya, it's all beautiful. Rajen, computer science, and now AIs having this kind of humanization impact, this is an interesting shift. I mean, this is not what we studied in computer science. We were writin' code. We were going to automate things. Now there's notions of math, and not just math cognition, human relations, your thoughts on this? >> Yeah, you know what's interesting is that I think ultimately it boils down to the user experience. And I think there is this part of this which is around humanization, but then ultimately it boils down to what are you trying to do? And how well are you doing it with this technology? And I think that example around the Roomba is very interesting, where I think people kind of feel like this is more, almost like a person. But, also I think we should focus as well on what the technology is doing, and what impact it's having. My best example of this is Google Photos. And so, my whole family uses Google Photos, and they don't know that underlying it is some of the most powerful AI in the world. All they know is that they can find pictures of our kids and their grandkids on the beach anytime that they want. And so ultimately, I think it boils down to what is the AI doing for the people? And how is it? >> Yeah, expectations become the new user experience. I love that. Okay, guys, final question, and also humanization, we talked about the robotics, but also the ethics here. Ethics reminds me of the old security debate, and security in the old days. Do you increase the security, or do you throw it all away and start over? So with this idea of how do you figure out ethics in today's modern society with it being a mirror? Do we throw it all away and do a do-over, can we recast this? Can we start over? Do we augment? What's the approach that you guys see that we might need to go through right now to really, not hold back AI, but let it continue to grow and accelerate, educate people, bring value and user experience to the table? What is the path? We'll start with Barry, and then Kate, and then Rajen. >> Yeah, I can kick off. I think ethics gets us some of the way there, right? So, obviously we need to have a set of principles that we sign up to and agree upon. And there are literally hundreds of documents on AI ethics. I think in Europe, for example, there are 128 different documents around AI ethics, I mean policy documents. But, you know, we have to think about how are we actually going to make this happen in the real world? And I think, you know, if you take the aviation industry, that we trust in airplanes, because we understand that they're built to the highest standards, that they're tested rigorously, and that the organizations that are building these things are held account when things go wrong. And I think we need to do something similar in AI. We need good strong engineering, and you know, ethics is fantastic, and I'm a strong believer in ethical codes, but we do need to make it practical. And we do need to figure out a way of having the public trust in AI systems, and that comes back to education. So, I think we need the general public, and indeed ourselves, to be a little more cynical and questioning when we hear stories in the media about AI, because a lot of it is hyped. You know, and that's because researchers want to describe their research in an exciting way, but also, newspaper people and media people want to have a sticky subject. But I think we do need to have a society that can look at these technologies and really critique them and understand what's been said. And I think a healthy dose of cynicism is not going to do us any harm. >> So, modernization, do you change the ethical definition? Kate, what's your thoughts on all this? >> Well, I love that Barry brought up the aviation industry because I think that right now we're kind of an industry in its infancy, but if we look at how other industries have evolved to deal with some thorny ethical issues, like for example, medicine. You know, medicine had to develop a whole code of ethics, and develop a bunch of standards. If you look at aviation or other transportation industries, they've had to deal with a lot of things like public perception of what the technology can and can't do, and so you look at the growing pains that those industries have gone through, and then you add in some modern insight about interdisciplinary, about diversity, and tech development generally. Getting people together who have different experiences, different life experiences, when you're developing the technology, and I think we don't have to rebuild the wheel here. >> Yep. >> Rajen, your thoughts on the path forward, throw it all away, rebuild, what do we do? >> Yeah, so I think this is a really interesting one because of all the technologies I've worked in within my career, everything from the internet, to mobile, to virtualization, this is probably the most powerful potential for human good out there. And AI, the potential of what it can do is greater than almost anything else that's out there. However, I do think that people's perception of what it's going to do is a little bit skewed. So when people think of AI, they think of self-driving cars and robots and things like that. And that's not the reality of what AI is today. And so I think two things are important. One is to actually look at the reality of what AI is doing today and where it impacts people lives. Like, how does it personalize customer interactions? How does it make things more efficient? How do we spot things that we never were able to spot before? And start there, and then apply the ethics that we've already known for years and years and years, but adapt it to a way that actually makes sense for this. >> Okay, like that's it for the Around theCUBE. Looks like we've tallied up. Looks like Professor Barry 11, third place, Kate in second place with 13. Rajen with 16 points, you're the winner, so you get the last word on the segment here. Share your final thoughts on this panel. >> Well, I think it's really important that we're having this conversation right now. I think about back to 1994 when the internet first started. People did not have that conversation nearly as much at that point, and the internet has done some amazing things, and there have been some bad side effects. I think with this, if we have this conversation now, we have this opportunity to shape this technology in a very very positive way as we go forward. >> Thank you so much, and thanks everyone for taking the time to come in. All the way form Cork, Ireland, Professor Barry O'Sullivan. Dr. Kate Darling doing some amazing research at MIT on robotics and human psychology and like a new book coming out. Kate, thanks for coming out. And Rajen, thanks for winning and sharing your thoughts. Thanks everyone for coming. This is Around theCUBE here, Unpacking AI segment around ethics and human interaction and societal impact. I'm John Furrier with theCUBE. Thanks for watching. (upbeat music)

Published Date : Nov 6 2019

SUMMARY :

in the heart of Silicon Valley, What is the definition of AI? is any way that you can make a computer intelligent, but the proper definition is probably I think that's something that we don't tend Where do we start with ethics? that we really do need to think carefully about the impact what do we do? And it's not, you know, I think we lost Kate there. we need to draw from a variety of disciplines. from the way that we think about ethics overall. and bring that into AI. that we need to bear in mind. is that a reflection on how we deal with it And I think that there are three big issues and integrated animals in the past to help us with work? And that's really some of the challenges we have to face. and to your point about not fearing AI, But I think we certainly, I think we generally agree But I do think that we are sometimes a little bit skewed and at the same time calm the fears of people and we kind of codified what we think AI should do, that do we do a reset or not, Yes, we are. the human relationship? that we can make this work for us as well. and something we need to be very very careful of, that if you're low empathy, I mean, this is not what we studied in computer science. And I think there is this part of this that we might need to go through right now And I think we need to do something similar in AI. and I think we don't have to rebuild the wheel here. And that's not the reality of what AI is today. Okay, like that's it for the Around theCUBE. I think about back to 1994 when the internet first started. and thanks everyone for taking the time to come in.

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Faya Peng, Splunk | Splunk .conf19


 

>>Live from Las Vegas. It's the cube covering splunk.com 19 brought to you by Splunk. >>Okay. Welcome back. Everyone live in Las Vegas. We're here for Splunk's dot com I'm John ferry with the Q, this our seventh year covering.com but.com 10th year of their end user conference, their customer conference. That's been exciting to watch the evolution of Splunk and how a lot of it's because of their great products. We have our next guest Pang, senior director of product line management for Splunk business flow. Welcome to the cube. Well I'm glad to have you. One of the successes of Splunk has been great products. They never deviate off the core, kept building on it a year in the senior director of product land for you know, business flows, analytics. All I see everywhere is dashboards and visualizations. It looks so easy. Tell us about what your products are doing. >>Yeah, definitely and you know, I think one of the places to start is just how we moved into this area and start the new product. A lot of people know us for it and security use cases, but a lot of our customers are also using it to address business needs. So what they really saw was the value of Splunk to pull data from across different silos. Um, so in a business sense it could be, I have different systems for maybe my leads sales and closing the books, right? Those are all disparate. It's really hard to pull it together. And so they came to us saying like, we'd love a way to stitch this together and be able to visualize it. And that was really where Splunk business flow was born from. So we actually simplify it by connecting all these disparate data points, creating a full journey view or a process view that you can graphically see what's happening and then point and click and drill in. So it's really opening up a whole new set of users for us with that. And a whole new set of use cases that way. Surely. Yes. So if you think about, we have tons of data, it's tens of events. If you know a common thread like a user and how they might go to the store and then do something online and really understand the customer experience. If you could actually thread that all together, who would knows so much more about their customer experience and that's what we're able to do and we do it seamlessly for them. >>Well the database guy in me from the old eighties college saying, I gotta write a schema for that. I got to store the data. I mean in the old way it was really hard to compare like the pain or even capability >>we're hitting. Exactly the pain point. Right. That's why it's been so hard to do that because it was so rigid. The beauty of Splunk is the scheme on raid aspect of it. So because we store all the data and then we can distract it as needed, we do the search on demand and that's how we're able to actually stitch it together. Yeah. Yeah. And I think like one of the things has been the struggle of, well people have made a lot of probably more conservative decisions earlier on in their data and that's why they weren't able to get the information. And so part the main pain point we always heard was I got one piece of data, but now that I look into it, crap, I need to know what else there is. And then you have, it's another three week cycle, right, to pull that data in, bring it all in. Well now that's all in Splunk. You can just pull it as you need it on. >>It's a use case. Then from an operations standpoint, they're pretty comfortable with handling slug. They know what it means to Splunk, the data. >>Exactly. And we really see it as a partnership between the Splunk admin as well as the business users. The Splunk admin helps to get it all set up and then the business user can actually investigate on their own and they don't need to know SPL or anything like that to be able to use the product. Exactly. That's a great question. So it's a premium solution. So you do need Splunk enterprise or Splunk cloud. And then this is stacks essentially on top of it. Um, and so it uses the underlying Splunk data, but then it's also doing the additional work of doing the correlation across it, stitching it together, providing the visualizations. And then from there you can do things like AB comparison mode. You can see conversion rates, you can drag it, you can drill down all the way into the actual event. So the beauty of it is being able to see the holistic picture but then go down into the individual Avenger. >>It's definitely the business analyst and I think there is some crossover with it and security as well. So we actually had a session here where our own it internal it use focus flow to monitor their ticketing system and look for black hole tickets. So have you, I don't know if you've ever, you know, submit an it ticket. You never hear anything back because it's gotten lost. But yeah, exactly. But what are those, what are those? Zachary, you're very fortunate, but it was one of those problems where you hear a lot of it departments, you know, you might've, because you're outsourcing certain portions, you lose some of those tickets. You don't know what happened. So they were actually able to use the product to see that. But it also applies to people within. Um, one example we have, sorry, I'm thinking of some public customers that we have. So Domino's is a public customer. Um, that was a beta customer that used it for payment processing on, on, um, Superbowl. So like that's another great, >>yeah, the obviously scale is huge there. The data. So I gotta ask the cloud question. Since we brought up cloud, is this service cloud enabled in the sense of, is it on an on premise thing or is it, does the workflow kicked into the analytics? How's the cloud play? >>Yes. So it sits on top of both. Um, so it works either with the Splunk enterprise or Splunk cloud enterprise license essentially. And then the actual architecture of it is a hybrid environment. So we have a hybrid component that's in our own host of cloud that feeds the UI. And the great thing about that is that we're able to update the product very quickly and push out updates to the customers very easily though. So, um, we first announced it back in may of this year and have added additional functionality as part of COF and it did come out of customers and then seeing the opportunity with the machine data. So, um, there are a lot of great stories that we've had historically. I think Dubai airports, you can see some different stories of for pupil piece, the journey together. And so out of those conversations bore was the idea was >>every product line has a list that didn't make the cut on the product is called the roadmap is also new things. What are some of the things that you see big picture areas that you're going to focus in on to extend out the capabilities and value of the product? >>You really see the product evolving the same way that you see a lot of the portfolio for all. So Doug has talked a lot about investigate, monitoring and analyzing and act, right. And so those same concepts apply into how you think about a process as well. So right now we're really helping the investigation and monitoring, but we'll also continue to extend across that spectrum of time. Yeah, definitely in how we've built the product. But also, um, I think it can sit alongside some of the other things that you're also seeing in that realm. >>Final question for you. For people that are watching that couldn't make the conference, what's the biggest, biggest story here for dotcom this year? How would you, >>I mean overall I really think it is our data to everything message that we're discussing. Um, I think today you can really see how we apply in all of these vast areas and really the power of being able to have access and make that data actionable and do something with it. Thank you so much. It's so nice to be with you today. >>John Barry here in the cube coverage here in Las Vegas with dotcom Splunk's annual conference. It's their 10th year, March 7th year covering them. We'll be right back with more day to coverage after this show. >>Right.

Published Date : Oct 23 2019

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splunk.com 19 brought to you by Splunk. One of the successes of Splunk has been great products. And so they came to us saying like, I mean in the old way it And so part the main pain point we always heard was I got one piece of data, It's a use case. So the beauty of it is being able to see the holistic picture but then go down into the individual Avenger. It's definitely the business analyst and I think there is some crossover with it and security as well. So I gotta ask the cloud question. And the great thing about that is that we're able to update the product very quickly and push out What are some of the things that you see big picture areas that you're going to focus in You really see the product evolving the same way that you see a lot of the portfolio for all. For people that are watching that couldn't make the conference, what's the biggest, areas and really the power of being able to have access and make that data actionable and do something with John Barry here in the cube coverage here in Las Vegas with dotcom Splunk's annual conference.

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Keren Elazari, Author & TED Speaker | Acronis Global Cyber Summit 2019


 

>>From Miami beach, Florida. It's the queue covering a Chronis global cyber summit 2019. Brought to you by Acronis. >>Okay. Welcome back. Everyone's cubes coverage here and the Kronos is global cyber summit 2019 and Sarah inaugural event around cyber protection. I'm John Forrey hosted the cube. We're talking to all the thought leaders, experts talking about the platforms. We've got a great guest here, security analyst, author and Ted speaker. Karen Ellis, Zari who runs the besides Tel Aviv. Um, she gave a keynote here. Welcome to the queue. Thanks for coming on. >>Oh, thanks for having me. It's a pleasure. >>Love to have you on. Security obviously is hot. You've been on that wave. Even talking a lot about it. You had talked here and opposed the conference. But for us, before we get into that, I want to get in and explore what you've been doing that besides Tel Aviv, this is the global community that would be runs a cyber week. He wrote a big thing there. >>So that's something that's really important to me. So 10 years ago, hackers and security researchers thing start that somebody called security besides which was an alternative community event for hackers that couldn't find their voice in their space. In the more mainstream events like RSA conference or black hat for example. That's when security besides was born 10 years ago. Now it's a global movement and there's been more than a hundred besides events. Just this year alone, just in 2019 anywhere from Sao Paolo to Cairo, Mexico city, Athens, Colorado, Zurich, London, and in my hometown of Tel Aviv. I was very proud to bring the besides idea and the concept to Tel Aviv five years ago. This year, 2020 will be our fifth year and we'll be, I hope our biggest year yet last summer we had more than 1200 participants. We take place during something called Telaviv cyber week, which if you've never visited Tel Aviv, that's your opportunity next year of Bellevue cyber Wade brings 9,000 people to Israel. >>It's hosted by Tel Aviv university where I'm also a researcher and all of these events are free. They're in English, they are welcoming to people from all sorts of places in all walks of life. We bring people from more than 70 countries and I think it's great that we can have that platform in Israel, in Tel Aviv to share not just our knowledge but also our points of view, our different opinions about the future of cyber security. Tel Aviv university. Yeah. So Tel Aviv university hosts me cyber week and they're also the gracious hosts for the sites televi which runs as a nonprofit separate from the university. >>You know, I love these movements where you have organic, just organic growth. And then we saw that with the unconference wave couple years ago where you know, the fancy conferences got too stuffy to sponsor oriented, right? That's >>right. Yeah. Up there too. They want to have more face to face, more community oriented conversations, more or, yeah. So besides actually the first one was absolutely an unconference and to this day we maintain some of that vibe, that important community aspect of providing a stage for people that really may not have the opportunity to speak at Blackhat or here or there. They may not feel comfortable on a huge with all those lights on them. So we really need to have that community aspect of them and believe it or not. And unconference is how I got on the Ted stage because a producer from Ted actually came all the way to Israel to an unconference in the Northern city of Nazareth in Israel, and she was sitting in the room while I was giving a talk to 15 people in the lobby of a hotel. And it wasn't that, it wasn't, you know, I didn't have a big projector. >>It wasn't a fancy production on any scale, but that's where that took for loser found me and my perspective and decided that this was this sort of point of view deserves to have a bigger stage. Now with digital technologies, the lobby conference, we call it the lobby copy, cons, actions in the hallway, just always kind of cause do you have a programs? It's not about learning anymore at these events because if all you can learn online, it's a face to face communal activity. I think it's a difference between people talking at you. Two people talking with you and that's why I'm very happy to give talks and I'm here focused on sharing my point of view. But I also want to focus on having conversations with people and that's what I've been doing this morning, sharing my points of view, teaching people about how I think the security worlds could look like, learning from them, listening to them. >>And it's really about creating that sort of an atmosphere and there's a lot of tension right now in the security space. I want to get your thoughts on this because you know, I have my personal passion is I really believe that communities is where the action is in a lot of problems can be solved if tapped properly, if they want, if they're not used or if they're, if the collective intelligence of a community can be harnessed. Yes, absolutely. Purity community right now has a imperative mandate, which is there's a lot of to do better. I think good that could be happening. The adversaries are at scale. You seeing, um, you know, zero day out there yet digital warfare going on, you got all kinds of things on a national global scale happening and people are worried. Absolutely. So there's directions, there's a lot of fear, there's a lot of panic going on these days. >>If you're an average individual, you hear about cybersecurity, you're of all hackers, you're thinking, Oh my God, they should turn all of my devices off, go live in the woods with some sheep and that's going to be my future. Otherwise I'm a twist and I agree with you. It's the responsibility, all the security industry and the security community to come together and also harness the power and the potential of the many friendly hackers out there. Friendly hackers such as myself, security researchers and not all security researchers are working in a lab at the university or in the big company and they might want to, you know, be wherever they are in the world, but still contributing. This is why I talk about the hackers immune system, how hackers can actually contribute to an immune system helping us identify vulnerabilities and fix them. And in many cases I found that it's not just a friendly hackers, even the unfriendly ones, even the criminals have a lot to teach us and we can actually not afford not to pay attention, not to be really more immersed, more closely connected with what is happening in the hacker's world, whether it's criminal hackers underground or the friendly hackers who get together at community events, who share their work, who participate on bug bounty platforms, which is a big part of my personal work and my passion bug bounty programs for the viewers who are not familiar with it are frameworks that will help companies that you might rely on like Google or Facebook, United airlines or Starbucks or any company that you can imagine. >>So many big companies now have bug bounty programs in place, allowing them to actively reward individual hackers that are identifying vulnerabilities. Yeah. And they pay him a lot of money to up to millions of dollars. Yes, they do, but it's not just about the money, you know, don't, it's not just amount of money. There's all kinds of other rewards that place as well. Whether it's a fancy, you know, a tee shirt or a sticker, or in the case of Tesla for example, they give out challenge coins, the challenge coins that only go out to the top hackers. I've worked with them now you can't find anything with these challenge coins. You keep the tray, you can trade them in in the store for money. But what you can do is that you get a lot of reputational and you know, unmonitored value out of that as well. Additionally, you know another organization that's called them, the Pentagon has a similar program, so depending on his giving out, not just monetary rewards but challenge coins for hackers that are working with them. >>This reputation kind of system is really cutting edge and I think that's a great point. I personally believe that that will be a big movement in all community behavior because when you start getting into having people arbitrator who's reputable, that's an incentive beyond money. Well, what I've found great I guess, but like reputation also is important. I can tell you this because I've, I've this, I've really dissected and researched this in my academic work and the look at the data from several bug bounty programs and the data that was available. There's all kinds of value on the table. Some of the value is money and you get paid. And you know, last month I heard about the first bug bounty millionaire and he's a guy from Argentina. But the value is not just in the money, it's also reputational value. It's also work value. So some hackers, some security researchers just want to build up their resume and then they get job offers and they start working for companies that may have never looked at them before because they're not graduates of this and that school didn't have this or that upbringing. >>We have to remember that from, from the global perspective, not everybody has access to, you know, the American school system or the Israeli school system. They can't just sign up for a college degree in cybersecurity or engineering if they live in parts of the world where that's not accessible to them. But through being a researcher on the bug bounty platform, they gain up their experience, they gain up their knowhow, and then companies want to work with them and want to hire them. So that's contributing to the, you've seen this really? Yeah. We've seen this and the reports are showing this. The data is showing this, all of the bug bounty programs that ha have reports that come out that show this information as well. Do you see that the hackers on bug bounty pack platforms that usually under 30 a lot of them are. They're 30 they're young people. >>They're making their way into this industry. Now, let me tell you something. When I was growing up in Israel, that was a young hacker. I didn't know any bug bounty programs. None of that stuff was around. Granted, we also didn't have a cyber crime law, so anything I did wasn't officially illegal because we didn't have, yeah, it wouldn't necessarily. Fermentation is good. It certainly was and I was very driven by curiosity, but the point I'm trying to make is that I didn't actually have a legal, legitimate alternative to, you know, the type of hacking that I was doing. There wasn't any other option for me until it was time for me to serve in the Israeli military, which is where I really got my chops. But for people living in parts of the world where they don't have any legitimate legal way to work in cybersecurity, previously, they would have turned to criminal activities to using their knowhow to make money as a cybercriminal. >>Now that alternative of being part of a global immune system is available to them on a legitimate legal pathway, and that's really important for our workforce as well. A lot of people will tell you that cybersecurity workforce needs all the help it can get. There's a shortage of talent gap. A lot of people talk about the talent gap. I believe a big part of the solution is going to come from all of these hackers all over the world that are now accessing the legitimate legal world of cybersecurity or something. I want to amplify that. Certainly after this interview, I'd love to follow up with you. Really, we will come to Tel Aviv. It's on our list for the cube stuff. We'll be there. We'd love to launch loving mutation. What you're talking about is an unforeseen democratization, the positive impact of the world. I want you to just take a minute to explain how this all came together for this. >>With your view on this reputational thing. I talk about the impact. Where does it go beyond just reputational for jobs? What? How does a community flex and organically grow from this and so one thing that I'm very happy to see, I think in the past couple of years, the reputations generally of hackers have become important and that the concept of a hacker is not what we used to think about in the past where we would automatically go to somebody who was a criminal or a bad guy. Did you know that the girl Scouts organization, the U S girl Scouts are now teaching girls Scouts to be hackers. They're teaching them cybersecurity skills. Arguably, I would claim this is a more important skill than making cookies or you know, selling cookies. Certainly a more money to survive in the wilderness. Why not in the digital wilderness? Yes, in a fire counter than that. >>More than that, it's about service. So the girl Scouts organization's always been very dedicated to values of service. Imagine these girls, they're now becoming very knowledgeable about cybersecurity. They can teach their peers, their families, so they can actually help spread. The more you build a more secure world, certainly they could probably start the fire or track a rapid in the forest or whatever it is that girl Scouts used to do that digitally too. That's called tracing. Really motivating that person. I think that's aspiring to many young women. That's very kind of, you actually have to have more voices out there. What can we do differently? What help? What can I do as a guy, as in the industry, I have two daughters. Everyone has, as I get older, I have daughters because they care now, but most men want to help. What can we do as a group? >>So I think you're absolutely right that diversity and inclusivity within the technology workforce is not a problem there. Just the underrepresented groups need to solve by. It's actually an issue for the entire group to solve. It's men or women or any underrepresented minority and overrepresented groups as well because diversity of the workforce will actually help build a more resilient, sustainable workforce and will help with that talent gap, that shortage of people of skilled employees that we mentioned. Others, a few things that you can do. I personally decided to do what I can, so I contributed to a book called women in tech at practical guide and in that book there's also a chapter for allies. So if you're a person that wants to help a woman or women in tech in your community, you are very welcome to check out the book. It's on Amazon, women in tech, a practical guide. >>I'm a contributor to that and myself. I also started a group called leading cyber ladies, which is a global meetup for women in cyber security and we have chapters on events in Israel, in New York city, in Canada, and soon I believe in United Kingdom and Silicon Valley and perhaps in your company or in your community, you could help start a similar group or maybe encourage some of the ladies that you know to start a group, help them by finding a space, creating a safe environment for them to create meetups like that by providing resources, by sponsoring events, by mentoring does a few, a lot of things. Yeah, there's a lot of things that you can do and it's certainly most important to consider that diversity in the workforce is everybody's issue with Cod. Something just one gender or one group needs to figure out how to be a big bang theory. >>You can share with three people, two people, absolutely organic growth or conditional. Yes, certainly. And as men, if you don't want to, you know, start them an event for women because that may seem disingenuous, but you can do certainly encourage the women that you find around you. In your workforce to see if they want to maybe have a meetup and if they do, what kind of help you can offer? Can you run the AB for them? Can you as sponsored lacrosse songs, whatever kind of help that you can offer to create that sort of a space. The reason we we started cyber ladies is because I didn't see enough women speaking at security events, so I wanted to fray the meet up where the women in cybersecurity could share their work network with one another and really build up also their speaking port portfolio, their speaking powers so that they can really feel more comfortable speaking and sharing their work on other events as well. >>Camaraderie there too. Yes, it very important. Thank you so much to you now, what is your, your professional and personal interests these days? What's getting you excited? So there's some of the cool things. That's a fantastic question. So one thing I'm super excited about is that I'm actually collaborating with my sister. So my sister, believe it or not is a lawyer and she's a lawyer who specializing in cyber line, intellectual property privacy, security policy work, and I'm collaborating with her to create a new book which would be a guide to the future of cybersecurity from the hacker's perspective and the lawyers perspective because we are seeing a lot of regulators, a lot of companies that are now really having to follow laws and guidelines and regulations around cybersecurity and we really want to bring these two points of view together. We've already collaborated in the past and in fact my sister has worked on the legal terms of many of the bug bounty programs that I mentioned earlier, including the Tesla program. >>So it's very exciting. I'm very proud to be able to work with my younger sister who followed me into the cyber world. I'm the hacker, she's the lawyer and we are creating something together. Dynamic duo that's going to be, I'm excited to interview her. Yeah, so in my family we call her the tour Vogue version. Can you imagine that together? It's really unstoppable. We didn't have a chance to speak together at the RSA conference earlier this year and that was really unique. Am I going to fall off on that with the book? Well, our platform is your platform. Anything we can do to help you get the word out, super exciting work that you're doing. We think cyber community will be one of the big answers to some of the challenges out there. And we need more education. Law makers and global politicians have to get more tech savvy. Yes, this is a big, everybody, it's everybody's issue. Like I said in this morning speech, everybody's on the front lines. It's not the cyber generals or you know, the hackers in the basements that are fighting. We are on that digital Battlefront and we all have to be safer together. Karen, thanks for your great insights here in energy. Bug bounties are hot. The community is growing. This is the cyber conference here that, uh, Acronis global cyber summit 2019. I'm John Barry here to be back with more coverage after this short break.

Published Date : Oct 15 2019

SUMMARY :

Brought to you by Acronis. I'm John Forrey hosted the cube. It's a pleasure. Love to have you on. So that's something that's really important to me. in Tel Aviv to share not just our knowledge but also our points of view, our different opinions about the the unconference wave couple years ago where you know, the fancy conferences got too not have the opportunity to speak at Blackhat or here or there. It's not about learning anymore at these events because if all you can learn online, You seeing, um, you know, zero day out there yet digital warfare going on, the hackers immune system, how hackers can actually contribute to an immune system helping You keep the tray, you can trade them in in the store for money. Some of the value is money and you get paid. you know, the American school system or the Israeli school system. legitimate alternative to, you know, the type of hacking that I was doing. I believe a big part of the solution is going to come from all I would claim this is a more important skill than making cookies or you know, selling cookies. I think that's aspiring to many young women. It's actually an issue for the entire group to solve. some of the ladies that you know to start a group, help them by finding a space, have a meetup and if they do, what kind of help you can offer? and the lawyers perspective because we are seeing a lot of regulators, a lot of companies that are now really It's not the cyber generals or you know,

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Dave McCann & Matthew Scullion | AWS Summit SF 2018


 

(techno music) >> Announcer: Live, from the Moscone Center it's theCUBE. Covering AWS Summit, San Francisco 2018. Brought to you by Amazon Web Services. >> Hello everyone, welcome back to theCUBE's exclusive coverage here in San Francisco, I'm John Furrier with Stu Miniman. This is Amazon Web Services, AWS Summit 2018. We got two great guests, Dave McCann the vice president general manager of AWS Marketplace and Service Catalog and Matthew Scullion is a CEO of Matillion, partner of Marketplace. Guys thanks for coming on good to see you again >> Thank you. >> Thanks for havin' us. >> Alright, so Dave, Marketplace is doing phenomenal, well, we talked with Lew Cirne from New Relic at Reinvent, and was talking about how successful they've been on the Marketplace, so clearly it's working, 170 thousand active customers on stage, we saw the keynote today, What's going on with the Marketplace? Take a minute to explain how the Marketplace is set up now and how it's evolved to this point. >> Thank you, so, great to be back. Can't believe it's four months since Reinvent. So Marketplace is a digital library, of software. You know the cloud is helping our customers innovate faster but you need to be able to innovate with the software not just with the compute and the storage, and so our purpose is to stand up a digital library of software for our customers to subscribe and launch, and we're continuing to grow on multiple dimensions. We've deployed out to all the new standard regions, so we're now up in Korea, we're clearly in LHR so in all the standard regions we've fit Marketplace. And then we continue to expand the library of software, so more and more companies, like a Matillion, publish into the library. We're over 1,300 software companies now, and we're over 4,000 different software titles and you know, our customers show up, they're typically a developer or a manager, with a project with a budget, and they're looking for the best tool that they can keep the project going on schedule. >> And just to make clarification nuances, I know it's commercial and is there a public sector version or is it all one? >> That's a really good question. We actually launched Marketplace last August in our GovCloud Region, so we do actually operate a GovCloud Region for our US government customers and we actually offer a separate Marketplace for the US intelligence agencies. So that's the library of what were doing and we continue tho grow and as Werner said this morning, bunch of new stats. >> The business, the business model obviously people see, um, two things happening. I want to get your reaction to, one is Werner Vogels laid out how services are going to be laid out all over the place and it's not, you know, monolithic as he says. They're all a bunch of services. Scale is a huge factor in enabling that, and also the business model changes are going on, we're seeing people be successful. How are your customers and partners using Marketplace today, how does it work, I mean, do they just call up and say, "Hey! Dave I want to get in the Marketplace." I mean what, I mean, obviously downloading services, enabling services makes sense. How is it working? Like what do they do? Like what's the model? >> So, let's start from the customer and walk backwards. You know Amazon talks about working backwards from the customer. So typically in a company will be a set of developers who are building on us and they'll have a set of architects very often they've a few cloud architects and across the set of software, networking, security, database, dealer analytics, BI, DevOps, all the way to business apps. There'll be a set of architects saying, "What's the best software as we move to the cloud? "Do we bring what we had, or do we buy new?" So the architects are recommending to the developers, "Hey, for your project, here's a good tool." So in the buyer, architects are recommending, and then the developer gets told you can use these vendors. On the seller side of things, software companies like Matillion have to decide "How do we reach the AWS customer?" and then they have to package up their software, put it in our library, and make a bunch of decisions that he can talk about, and then they make it available. >> Yeah Dave it's been interesting to watch kind of the maturation in the Marketplace. It's been large for a number of years but how your partners have changed how they package software, last year there was a discussion that you know, it changed how billing is done, so that Amazon can help make it just seamless for customers, whether they buy service from, you know, AWS or beyond. You know, give us, you used to talk about the customer and the partner, walk us through a little bit of that maturation and how that's that's gone. >> So, we're a six year old service and so we you know we're agile, we keep releasing features. So last year in April, at San Francisco, with Splunk we launched something called SaaS Contracts, which was a new API for SaaS vendors and now we have over 300 SaaS companies in the last year that have developed to that API. So a software vendor can decide they want to deliver as a software package or as an AMI so it could be SaaS or AMI. And we also provision APIs. So we're constantly introducing flexibility on how that vendor can price and package and the more we innovate, the more software companies use our features. >> Yeah, I'm sure you get asked, you know, what's the concern, is there concern, from some of the SaaS players that, "Oh, I'm going to go in there, "I'm going to price and package the way Amazon does, "what's to stop them from just kind of "duplicating what I'm doing and becoming a competitor?" >> You know, that question comes up a lot, and you know look, the software industry is $550 billion. It's growing at 6% a year which is $30 billion and AWS all late last year did about $18 billion. So the software industry is growing by an AWS a year, and the reality is there's so much innovation going on that whatever innovation we're doing, you know, there's lots of room for other software vendors to innovate on top of our stack, 'cause we live in an expanding universe. >> Stu and I always joke, it's like so funny, we look at the, we watch all the cloud, of your competition, you Google Microsoft and Oracle, IBM, whatever, and they all quote numbers. If you factored in the ecosystem, in your number, the cloud revenues would be, I mean trillions. So you know, you guys I know you don't include that, in the numbers and like Microsoft does put Office in there, so it's kind of apples and oranges and so you know, Matthew I want to ask you, 'cause you're a partner. You're doing business on that, so, this is the formula we've been seeing that's been working where, the ecosystem growth, rising tide floats all boats, clearly that's Amazon's strategy. And they're opening up their platform to partners. So talk about what you guys are doing. First, take a minute to explain your company and then talk about your relationship to the Marketplace, and how that's working, and the relationship, how you make money, and the business model behind it. >> Yeah sure, and thanks for the question and for having me. So first of all Matillion, we're a software company, an ISV we make cloud-native data integration technology, purpose-built for this new generation of cloud data warehouses. For us that's Amazon Redshift, it's also Snowflake, and we sell both of those products on the AWS Marketplace, So customers are using us any time when they want to compete with data, so drive product development, or service their customers better, or in fact, become more efficient in the way they run their IT infrastructure. Perhaps migrating an on-premise warehouse into the cloud. So we developed that product through 2014-15, and we were looking for a route to market. Being honest, originally we were going to set it up as a SaaS business, and I saw a pitch from one of Dave's reports, a guy called Barry Russell, talking about AWS marketplace. We're like, okay here's a platform that's going to allow me to deliver my software anywhere in the world to any AWS customer pretty much instantly. More to the point, it's going to deliver my customer a really excellent experience around doing that, from a performance point of view, my software's going to go to go into their VPC sat right next to their data sources, in their Redshift cluster. From a security point of view, that question, very important in data integration, just taken totally off the table, so inside that firewall inside their VPC and of course super convenient and simple to buy. You just access AWS Marketplace, pay with Genuine Cloud Economics by the hour and stand it up pay a few AWS bills. So a really compelling way to deliver the software. >> Was there a technical integration required on your end? I mean like, there's some clients that are born in the cloud Amazon, some are, have built their own stuff. Do you have to, I mean, where are you guys fit into that? One, are you using Amazon? If not, was there any integration piece that you had to do? And if so, what was the level of work required to integrate? >> Yeah, and to be honest, I think this is, you know, the key question on how to be successful selling in this this kind of landscape of public cloud vendor marketplaces and, and the public cloud. So, I mean we're a born on AWS and in fact are born on AWS Marketplace products, and that intersection of product engineering with the route to market, and it's not just the software, it's also the things you surround it with, like great quality content, online support portals, videos, a really great launch experience, that means you're going to be clicked to running our software, commercial-grade ETL tool in under five minutes, free for the first 14 days and then by the hour billing, you know, there's a lot of different angles that go into that and you've absolutely got to be thinking about it. Other people are being successful just kind of sticking their products on the Marketplace and using it just as a billing mechanism but I think for us one of the reasons we've been able to drive great customer resonance and growth, is having that intersection of engineering, content and the Marketplace, together. >> Matthew I wanted have you talk to me a little bit about Matillion, 'cause when I think about kind of customer acquisition, you know Data Warehousing Market's been around for a long time. Redshift's been doing phenomenal, I mean for a while it was the largest, you know, fastest growing product in the AWS you know, portfolio. Being only through the Marketplace, does that, you know, how does that help you get customers, how do they learn about you? Do you ever worry about, like, oh well they just think I'm an Amazon service? Maybe that's a good thing. You know, I'm just curious about kind of that whole go-to-market and relationship with the customers being, you know, super tight, with AWS, you said Snowflake's in there too, so yeah, I'm just curious about that dynamic. >> Yeah, I mean the, the AWS only service thing that historically was a pro and a con. So back in the day we were just Redshift. We're now a couple of other data warehouses as well, you mentioned Snowflake, that's quite right. So that's allowed us to kind of move up the value chain with our customers and give them some choice, which they wanted. Yeah, I think in terms of the go-to-market economics, I mean, we all say this, sometimes its glib, here I think it's authentic. You want to start with what's best for the customer, right. And so we're delivering with genuine cloud economics. Our product starts at $1.37 an hour and yet it'll scale to the world's largest enterprises, and if they don't like it they can turn it off. Typical SaaS products, you're actually signing up for 12 months. So you're not that focused on keeping your customer happy for 11 of those months. Me, I need to keep that customer happy 100% of the time, because he can turn it off any time he likes. >> Yeah, yeah, I always wonder sometimes as an analyst, you know, should it be called a SaaS product if I'm signed into a year or multi-year contract. >> Yeah, so really interesting dynamic of our business is our entire revenue drops by 15% Saturday, Sunday, and it's cause people are turning off dev instances. They come back on Monday morning. Now, as a CEO I could worry about that and say, "Where's my 15% gone Saturday, Sunday?" Actually I'm delighted, 'cause it means my customers are only paying for value they're getting out of the product. >> And then, so about the business model, I wanted to drive into that. I want you to explain and give some color commentary to what your choice was if you didn't have the Marketplace. Hire a sales force? That's going to cost you some money. First you got to find people. >> Yeah. >> Push it to about a thousand customers, run ad campaign. Did you guys do the analysis and say, "Whoa, this is like A,B"? >> Well, so when we launched this product, we were a 12 man company, so I'm not going to say that we rolled in a management consultancy to work that stuff out for us, being honest. But we took a view. I think there have been two big things. First of all, in those very early days when you're trying to find some product market fit, you're trying to find some customers. That global reach instantly delivered by the Marketplace is amazing. So I'm from Manchester UK, apologies for the accent, that's where a good part of our business is still based, although we have offices now in New York and Denver and Seattle as well. If you drill a vertical hole downwards from Manchester, UK, you pop out in Melbourne, Australia that's the first customer we picked up on AWS Marketplace, still a customer today. So in those early guerrilla days, >> No travel, instant global footprint. >> And they were spending money with us before we spoke to them for the first time as well. Now today, we do have a sales force, of course, but it's not a sales force that's closing big deals. They're being value-added, and additive, they are escorting customers through the buying journey, and we've got just as many pre-sales guys as we have sales guys just helping the customer 'cause that's what we want to do. They're going to use the products and consume it 'cause it's easy to do and to turn it off. >> So you focus the high-value activities with the high value employees on the right customer mix, while the rest is just kind of working through the cloud economics. >> Yeah, that's it. Hey, we have to do marketing, of course. We're here doing an event, it's going great. We were lucky enough to be mentioned in the, in the keynote this morning, so our booth's been swamped, >> And now you're on theCUBE, you're a CUBE alumni. >> Exactly. >> The world's going to see, going public next. >> One of the things we do on the marketing front, is when you come into Marketplace and you talk about how we onboard a seller, we have a whole team who we call category managers and so there's an expert over each subject area such as data analytics or networking or security and we not only give them the engineering advice on how to package, on how to onboard and by the way we didn't curate manage so we publish his AMI and he tells us what regions he wants it to go to. And so he may say, clone to Korea, but I don't want it over here, so the seller could decide geography but then we lay on a business go-to-market plan and we actually develop a joint go-to-market. And so we'll do co-marketing with our sellers, and they can choose whether it's by country, by territory, is it large enterprise, is it small business. So there's a set of business advice that we lend. >> So you apply some best practices and some market intelligence on the portfolio side. >> Exactly. >> And the sector. And then we have all the data right? We provide these guys with a real time API they're pulling data off the API every day and what's happening, and so were monitoring that data and everything's measured so this is a digital channel. And then of course the ultimate thing we do when I ran my last SaaS company, we provide the billing platform. And so the buyer comes in on the AWS account, uses the AWS account, so now we bill on behalf of, we do the collection from the buyer, and then we disperse the funds back to the vendor. >> You're making the market for 'em, and they're still doing their blocking and tackling. >> The customer gets a really good experience on their bill and then the customer spend actually becomes visible in Cost Explorer, so we've tagged everything, so we also tagged it so that it's "this is Matillion", and so the customer knows "I'm spending X much on, "X amount of dollars on Matillion on that stack." >> So you're a sales channel and you're adding more value, Matthew, if someone asks you, just say I say, "Hey Matthew, look I got a great product and it's kickin' ass, I want to get into Marketplace" what do I do, what advice would you give me, what would you say? "Oh, I'm skeptical of Amazon's Marketplace" or, "Hey, I really want it". How would you talk to those two tubes of audiences? >> Yeah, so I think the first thing, and we alluded to it earlier, is I think really hard about that 360 experience of packaging the product and how it's launched, that's engineering in the software itself. You need to think about how the customer's going to interact with it, but you also need to clothe that software with great quality content and support, and finally the right type of go-to-market motion around that. And one of the big benefits for us in terms of the AWS Marketplace has been the efficiency of the sales model. So we've got really efficient go-to-market economics and also the types of customers that we sell to and we've, for a company of our stage, you know, we're a post series B, high-growth software company, but for a company of that stage, we are, have a disproportionately high number of global 8,000 global 2,000 customers, that are because Marketplace takes away the barrier of selling into those guys. So as advice on how to be successful, I'd focus on that packaging side and advice as to why to do it, you've got instant worldwide reach into the traditional stomping ground of the the startup other tech vendors but also into the world's biggest software users. >> A virtuous circle, faster to the customers, at a lower cost structure, you still make money, everyone's happy, sounds like a, the Amazon business model. >> It is. >> Great customer experience, great selection, and you know, adoption by the customer, and then continued innovation. Another thing that we do is we have a portal where these guys are publishing new versions, so it's not a one-and-done model. So as these guys update their models, their engineers just publish into seller portal and then that new version comes in, and then we publish that new version out to the customer. So there's a refreshing of the AMI so the latest version is up there. >> And Werner's keynote today really highlighted it's not just about developers anymore, it's about the business teams coming together, pushing stuff real time to the Marketplace is now a business ops model and it's really kind of coming together with entrepreneurial traction and the footprint's a gateway to the world. You have a world footprint. >> Yes, it's 21st century software distribution and really the buyer gets the ultimate choice and you know the buyer can go for an annual contract or for by the hour, so economically, lots of choice. >> Alright, so I'll put you on the spot to end this segment. I'll be a naysayer. Dave you got competition out there, what, what's in it for me? How do you compare vis-a-vis the competition? >> Dave: You're a software vendor? >> Yeah. >> As, you're playin' the persona? >> Yeah, I'm a software guy, I'm looking at marketplaces, you know, why you guys? >> You know, you have to go where the customer is, ultimately you have to decide who your customer is. You know, Werner talked this morning about the tens of thousands of companies that are up on AWS, and so, if I've got 170 thousand buyers showing up on my marketplace, and they're intentional on their budget, and you're a software vendor you get reach, and given what Gartner says on where we are, on fulfilling share in cloud, is where the customer is. >> And if you're a service too, software service APIs, it's even better goodness there. >> Yeah we have thousands of consulting partners also use Marketplace as a library so if you're an SI, and we have tens of thousands of SIs, those SIs also view Marketplace as a good place to find software for the project. >> You've been in this business for a while. I mean, we've always talked about this on theCUBE, I want to ask you real quick, I mean more than ever now, ecosystems and communities are paramount, priority. Especially with this kind of dynamic 'cause that ecosystem is that fabric to enable, you know, go-to-markets that are seamless with economic scale, visibility into the numbers, what's your reaction when someone says that comment to you about community and an ecosystem? >> Well you know, an ecosystem is a collection of software companies that inter-operate. And the reality is that our customers are rewriting all the software. The world is rewriting its software portfolio. You know, a large customer I went to see recently has a thousand software applications. Now as they move them all to the cloud, they're either rewriting or they're modernizing, but as they rewrite them, they're going to use distributed services, they're going to use micro-services. And so they're refreshing their entire stack. >> Yeah, it's a re-platforming of the internet. >> Transformational. >> Dave McCann, who runs the Marketplace for AWS. Really kickin' butt out there. Congratulations on all your success, and I know there's a lot more to do, I wish we had more time, I'd love to do a follow-up with you and find out what's going on the Marketplace. and Matthew a partner, congratulations, hyper-growth, hittin' that trajectory. Congratulations, we'll come visit you in Manchester and then we'll drill a hole, we'll go to Melbourne right down there. Appreciate, thanks for coming on theCUBE, thanks. >> Thank you. >> I'm John Furrier and Stu Miniman. More live coverage after this short break. We are in San Francisco, live for AWS Summit 2018. We'll be right back. (techno music)

Published Date : Apr 4 2018

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Brought to you by Amazon Web Services. on good to see you again and how it's evolved to this point. and so our purpose is to So that's the library of what were doing and it's not, you know, and across the set of kind of the maturation in the Marketplace. and so we you know we're agile, and the reality is there's and so you know, Matthew and we were looking for a route to market. that are born in the cloud Amazon, it's also the things you surround it with, the AWS you know, portfolio. So back in the day we were just Redshift. you know, should it be and it's cause people are That's going to cost you some money. Did you guys do the analysis and say, that's the first customer we picked up for the first time as well. on the right customer mix, in the keynote this morning, And now you're on theCUBE, The world's going to and by the way we didn't curate manage on the portfolio side. and then we disperse the You're making the market for 'em, and so the customer knows and it's kickin' ass, I want and finally the right type of a, the Amazon business model. and you know, adoption by the customer, and the footprint's a and really the buyer Alright, so I'll put you on the spot about the tens of thousands of companies And if you're a service too, software for the project. someone says that comment to you And the reality is that our customers of the internet. and I know there's a lot more to do, I'm John Furrier and Stu Miniman.

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Andy Jassy, AWS | AWS re:Invent 2017


 

live from Las Vegas it's the Cuban covering AWS reinvent 2017 presented by AWS Intel and our ecosystem of partners ok welcome back everyone we're here live in Las Vegas forty two thousand plus people maybe forty five huge numbers here at AWS reinvent twin seventeen Amazon Web Services annual conference wall-to-wall coverage our third day I'm John Ferrier the co-founder of silicon Anglo what's two Minutemen we're here with Andy Jesse the CEO of Amazon Web Services the Andy crate to see you again great to see you thanks for having me on graduations we had a great chat a week ago you and I sat down for breakfast and you kind of laid out you kind of laid out with a plan for the show here but I you kind of left a lot out of this you hold it back I've know every three hours from I thought I had a great story you needed the floor our breakfast oh damn it's good what an announcement I mean your keno two and a half hours I mean the longest keynote I've seen just non-stop announces you went right into a no preamble right into the announcements how many announcements did you do like fifty plus or what was the number I think there were 22 news services and features announced in the keynote I did alright so you gotta look back now as it's coming down to an end to reap the parties tonight what's your take I mousey you're absorbing it still he's still kind of like numb pinch me moment what's what's the vibe what are you feeling right now you know it's been a fantastic week and this is our favorite week of the year just having the chance to spend the week with our entire community and I think that it's been a very successful week in terms of what we were trying to accomplish which was it's always first and foremost of learning and education conference and I think that people feel like the array of sessions they've been able to go to and what they've learned both about the services altogether the new services we announced and then just especially what other peers are doing on top of the platform I think has been really valuable and I've had a lot of customer meetings over the last few days and the conversations have been so excited you know people saying I just can't you know you guys already had so much functionality but I just can't believe the amount of innovation and capability the two guys just released over the last couple days and several people said to me you know how to I knew I was having a meeting with you so I had a list of things I was gonna ask you to to deliver and during your keynote I kept going check check check so they're a really positive excited conversation talk about the flywheel what's going on with you guys right now I use that term kind of a pun intended because you've got some flywheel going on as you add more services I detailed in my story after we met I teased out this is a competitive advantage for you you just listen to listening to customers but you're putting out more services there's leveraging those services so it's good for customers but I worry about the complexity and they might worry about the complexity how do you talk about that and how does your team address that because I mean tsunami of services yeah well you know I think that the first thing to remember is that simply because we have a lot of functionality doesn't mean that customers have to know about every single service and every single feature they use what they need when they need it and they don't have to pay for it up front and so you know one of the reasons we release so many things during the area of over 1300 services and features this year alone and in about 70 new releases just at reinvent this week is that when you have millions of active customers you have lots of diversity in those customers you know lots of different businesses lots of different priorities lots of different needs and so you know even in the set of customer meetings I've had this week the first question I asked every single customer i sat down with is what are your impressions what are you excited about they were some who said I can't believe I'm so excited about sage maker it's gonna completely change the accessibility of doing machine learning in my org and some said oh I really really wanted those language application services and machine learning others were totally focused on the multi master or aurora on the global tables for dynamodb and the graph database and then still others said you know I love ECS but I've wanted a kubernetes option and then now that I don't even have to manage containers at the server level and I can manage the task level is what I'm excited about still others who are IOT customers that's what cared about so we have so many customers it was such diversity in their businesses and their priorities that they all have a bunch of needs keep on delivering on that and I want to get your reaction something that we've been talking about in the cube all week which is well I've been pushing its due and I've been kind of debating it but we see a clear path towards a new renaissance in software development and invention and it comes down to some of the things that you guys have enabled we saw a lot of go get excited by some of the deep learning I'll see lecture for business and two other things it's easier to do stuff now the application layer because you don't have to build the full stack so we're you guys are talking about a reimagining architecture that was Vernors keynote it's all kind of pointing to a new Renaissance a new way to create value what's your reaction then how do you share that the customers because it's kind of a new new model yeah well I think that this has been happening now for you know the last ten years and I think that people aren't building applications for the most part the way they used to it you know if you if you're building new applications and you're trying to build all the hosting software and all the storage software and all the database software at all the messaging and queuing and analytics and and machine learning you're just wasting resource because because when you when you have the option of using 120 services from a platform like AWS that has thousands and thousands of people working on it delivering on average three-and-a-half new features a day that you could choose to use or not it's so much faster and so much more empowering to let your builders take advantage of that platform you get from idea to implementation and orders of magnitude faster using the cloud and that you know what keeps happening is we just keep adding more and more capabilities that allow people get now even the marketplace we just had Barry Russell on and you go now are bringing a global reach opportunity so not only can you help them get to market faster with coding and building value this growth so it's not just parking the marketplace and hope that something happens they're taking advantage of that growth I think it's a really important point it's it's not just a set of services that we're building but are thousands and thousands vis--vis and SAS providers who are also building products on top of AWS where their business is growing by leaps and bounds I mean one of the interesting things about the marketplace I don't know how much you guys have talked about this in the past or currently is that most if you talk to most software buyers they hate the process it you know it's just how long it takes the negotiation process most the software sellers also hate the process and so if you can find a mechanism which is what we're trying to provide with the AWS marketplace where buyers and sellers can complete those transactions and find each other so much faster it totally changes the world of buying software and consuming software Andy I came in this week pretty excited to look at the adoption of server lists and you know congratulations you've impressed a lot of announcements talked a lot of customers the thing that probably impressed me the most is it went from being kind of just lambda to really integrated all the service it's a much more holistic view but you made a comment that I that a lot of us in the community kind of you know poked at a little witches if you were to build AWS today in 2017 you would build it you know on you mean Amazon yes sorry Amazon on it today now I've talked to startups that are building all server list but you know it was on D gigantic company and you know I talked to Tim I talked to the team a lot of things I can't do so is this a goal or you know it just being kind of kind of the future or you know do you feel that I can put you know a global you know company of your size you know built with yeah yeah it's a good question and you know I really the comment I made was really about directionally what Amazon would do you know in the city in the very earliest days of AWS Jeff used to say a lot if I were starting Amazon today I'd have built it on top AWS we didn't have all the capability and all the functionality at that very moment but he knew what was coming and he saw what people were still able to accomplish even with where the services were at that point I think the same thing is true here with lambda which is I think if Amazon we're starting today it's a given they would build it on the cloud and I think we with a lot of the applications that comprise Amazon's consumer business we would build those on our server list capabilities now we still have plenty of capabilities and features and functionality we need to add to to lambda and our various serverless services so that may not be true from the get-go right now but I think if you look at the hundreds of thousands of customers who are building on top of lambda and lots of real applications you know FINRA is built a good chunk of their market watch application on top of lambda and Thompson Reuters has built you know that one of their key analytics apps like people are building real serious things on top of lambda and the pace of iteration you'll see there will increase as well and I really believe that to be true over the next year or two and you talked a little bit more about competition than then I'm used to hearing in the keynote I mean there's been some pokes at some of the database stuff in that migration but you know when it walked talked about there was this colorful bar chart you put up and you had some data pointing about that you know in your market chairs growing your continuing growth you know how do you look at the market landscape what are people you know still getting wrong yeah I think that I don't think that we actually talked that much more or less about competitors in the keynote there was a slide that had a color chart that may have been the only difference but you know for us it's always about you you could spend so much your time trying to look at what others are doing and wondering what they're gonna do the reality is if you don't stay focused on your customers and what they actually care about you know you're wasting your time about mobile and business years ago Alexa for business is a new thing voice we heard from Berner today it's a new interface so we were talking on the cube it's the first time we're kind of talking about this constant maybe we're the first ones to say it so we'll just say it voice first strategy mobile first created a massive wealth creation iPhone new kinds of application development voice has that same feel voice first interface could spawn massive innovation yeah what's your view their reaction what do you guys talk about internally at Amazon in terms of a how voice will take advantage of all your scale yeah well I strongly agree with what you heard Verner communicate in the in his keynote today which is just you know when we first had phones that had apps and you could do all kinds of things by tapping on the phone like that was revolutionary but then when you experienced a voice app it makes tapping on your phone so circa 2010 and so I think that the world will have a huge amount of voice applications it's gonna be people's preference and in part because it's just a more natural expression than actually tapping and trying to click and type things and so we we had so many customers almost a good chunk of our enterprise meetings that we have throughout the year one of the things customers want to talk about is how can I actually be involved in using Alexa how can I build skills for Alexa and then over the last few months that conversation has started to turn to hey you thinking about making Alexa more useful inside of businesses and for work and so there's so much applicability I think that voice first it's gonna have the same kind of impact or more than the mobile trend or I think it has a chance to have as big an impact I mean all the devices have to continue to evolve and you can see that at Amazon we're continuing to build all kinds of diverse devices but I think voice is gonna be a major mode of how people interact with handi 42,000 people I don't know how you top it congratulations on all your success and appreciate the growth and you've done with the company congratulate breaking chicken wing contest to Tonka yeah we said a Guinness I what is that about come on tell us about this door well I Tatanka is a buffalo wing eating club that we started in Seattle back in 1997 and we go for wings we used to go every Tuesday night for wings and we have membership standards you can become a regular member if you need 10 wings with five pasty wings a pasty wing is you know when the wing sauce sits the room temperature and it kind of congeals it gets Spacey so it's five wings wrapped in that pays platinum membership is 25 wings plus five pasties then we started having eating contests and we call it a tonka Bowl and so when we start a reinvent we very much wanted to have a conference that had a lot of interesting fun quirky events and one of the ideas we had was we said well let's try an eating contest and the first year we tried it we did it a lunchtime down in the basement and nobody wanted to have an eating contest at one o'clock in the afternoon in the middle of rain BAM so then we moved it to Lagasse Stadium here in the Venetian and people started coming so this year we had two groups of about a hundred each one at Lagasse won at the MGM and they they did a 30-minute round and then the top five wing eaters in each venue came back to one place for a second round and the winner apparently ate a cumulative total of 59 wings there were three thousand eight hundred and fifty-seven Wings consumed in the contest about as many features as Amazon has released since the first time event sounds like to continue the momentum and you're eating away at the competition congratulations Andy jazzy CEOs on Web Services the cube thanks for coming in man and I appreciate it guys thanks for being here appreciate it live coverage here from Las Vegas Amazon webster's reinvent annual conference 2017 s the cube I'm John Force to Minutemen be back with more live coverage after this short break [Music]

Published Date : Dec 1 2017

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Wrap Up - IBM Machine Learning Launch - #IBMML - #theCUBE


 

(jazzy intro music) [Narrator] Live from New York, it's the Cube! Covering the IBM Machine Learning Launch Event, brought to you by IBM. Now, here are your hosts: Dave Vellante and Stu Miniman. >> Welcome back to New York City, everybody. This is theCUBE, the leader in live tech coverage. We've been covering, all morning, the IBM Machine Learning announcement. Essentially what IBM did is they brought Machine Learning to the z platform. My co-host and I, Stu Miniman, have been talking to a number of guests, and we're going to do a quick wrap here. You know, Stu, my take is, when we first heard about this, and the world first heard about this, we were like, "Eh, okay, that's nice, that's interesting." But what it underscores is IBM's relentless effort to continue to keep z relevant. We saw it with the early Linux stuff, we're now seeing it with all the OpenSource and Spark tooling. You're seeing IBM make big positioning efforts to bring analytics and transactions together, and the simple point is, a lot of the world's really important data runs on mainframes. You were just quoting some stats, which were pretty interesting. >> Yeah, I mean, Dave, you know, one of the biggest challenges we know in IT is migrating. Moving from one thing to another is really tough. I love the comment from Barry Baker. Well, if I need to change my platform, by the time I've moved it, that whole digital transformation, we've missed that window. It's there. We know how long that takes: months, quarters. I was actually watching Twitter, and it looks like Chris Maddern is here. Chris was the architect of Venmo, which my younger sisters, all the millennials that I know, everybody uses Venmo. He's here, and he was like, "Almost all the banks, airlines, and retailers "still run on mainframes in 2017, and it's growing. "Who knew?" You've got a guy here that's developing really cool apps that was finding this interesting, and that's an angle I've been looking at today, Dave, is how do you make it easy for developers to leverage these platforms that are already there? The developers aren't going to need to care whether it's a mainframe or a cloud or x86 underneath. IBM is giving you the options, and as a number of our guests said, they're not looking to solve all the problems here. Here's taking this really great, new type of application using Machine Learning and making it available on that platform that so many of their customers already use. >> Right, so we heard a little bit of roadmap here: the ML for z goes GA in Q1, and then we don't have specific timeframes, but we're going to see Power platform pick this up. We heard from Jean-Francois Puget that they'll have an x86 version, and then obviously a cloud version. It's unclear what that hybrid cloud will look like. It's a little fuzzy right now, but that's something that we're watching. Obviously a lot of the model development and training is going to live in the cloud, but the scoring is going to be done locally is how the data scientists like to think about these things. So again, Stu, more mainframe relevance. We've got another cycle coming soon for the mainframe. We're two years into the z13. When IBM has mainframe cycles, it tends to give a little bump to earnings. Now, granted, a smaller and smaller portion of the company's business is mainframe, but still, mainframe drags a lot of other software with it, so it remains a strategic component. So one of the questions we get a lot is what's IBM doing in so-called hardware? Of course, IBM says it's all software, but we know they're still selling boxes, right? So, all the hardware guys, EMC, Dell, IBM, HPE, et cetera. A lot of software content, but it's still a hardware business. So there's really two platforms there: there's the z and there's the Power. And those are both strategic to IBM. It sold its x86 business because it didn't see it as strategic. They just put Bob Picciano in charge of the Power business, so there's obviously real commitments to those platforms. Will they make a dent in the market share numbers? Unclear. It looks like it's steady as she goes, not dramatic increase in share. >> Yeah, and Dave, I didn't hear anybody come in here and say this offering is going to say, well let me dump x86 and go buy mainframe. That's not the target that I heard here. I would have loved to hear a little bit more as to where this fits into the broader IOT strategy. We talked a little bit on the intro, Dave. There's a lot of reasons why data's going to stick at the edge when we look at the numbers. For the huge growth of public cloud, the amount of data in public cloud hasn't caught up to the equivalent of what it would be in data centers itself. What I mean by that is, we usually spend, say 30% on average for storage costs inside a data center. If we look at public cloud, it's more around 10%. So, at AWS Reinvent, I talked to a number of the ecosystem partners, that started to see things like data lakes starting to appear in the cloud. This solution isn't in the data lake family, but it's with the analytics and everything that's happening with streaming and machine learning. It's large repositories of data and huge transactions of data that are happening in the mainframe, and just trying to squint through where all the data lives, and the new waves of technologies coming in. We heard how this can tie into some of the mobile and streaming activities that aren't on the mainframe, so that it can pull them into the other decisions, but some broader picture that I'm sure IBM will be able to give in the future. >> Well, normally you would expect a platform that is however many decades old the mainframe is, after the whole mainframe downsizing trend, you would expect there would be a managed decline in that business. I mean, you're seeing it in a lot of places now. We've talked about this, with things like Symmetrics, right? You minimize and focus the R&D investments, and you try to manage cost, you manage the decline of the business. IBM has almost sort of flipped that. They say, okay, we've got DB2, we're going to continue to invest in that platform. We've got our major subsystems, we're going to enhance the platform with Open Source technologies. We've got a big enough base that we can continue to mine perpetually. The more interesting thing to me about this announcement is it underscores how IBM is leveraging its analytics platform. So, we saw the announcement of the Watson Data Platform last September, which was sort of this end-to-end data pipeline collaboration between different persona engine, which is quite unique in the marketplace, a lot of differentiation there. Still some services. Last week at Spark Summit, I talked to some of the users and some of the partners of the Watson Data Platform. They said it's great, we love it, it's probably the most robust in the marketplace, but it's still a heavy lift. It still requires a fair amount of services, and IBM's still pushing those services. So IBM still has a large portion of the company still a services company. So, not surprising there, but as I've said many many times, the challenge IBM has is to really drive that software business, simplify the deployment and management of that software for its customers, which is something that I think it's working hard on doing. And the other thing is you're seeing IBM leverage those platforms, those analytics platforms, into different hardware segments, or hardware/cloud segments, whether it's BlueMix, z, Power, so, pushing it out through the organization. IBM still has a stack, like Oracle has a stack, so wherever it can push its own stack, it's going to do that, cuz the margins are better. At the same time, I think it understands very well, it's got to have open source choice. >> Yeah, absolutely, and that's something we heard loud and clear here, Dave, which is what we expect from IBM: choice of language, choice of framework. When I hear the public cloud guys, it's like, "Oh, well here's kind of the main focus we have, "and maybe we'll have a little bit of choice there." Absolutely the likes of Google and Amazon are working with open source, but at least first blush, when I look at things, it looks like once IBM fleshes this out -- and as we've said, it's the Spark to start and others that they're adding on -- but IBM could have a broader offering than I expect to see from some of the public cloud guys. We'll see. As you know, Dave, Google's got their cloud event in a couple of weeks in San Francisco. We'll be covering that, and of course Amazon, you expect their regular cadence of announcements that they'll make. So, definitely a new front in the Cloud Wars as it were, for machine learning. >> Excellent! Alright, Stu, we got to wrap, cuz we're broadcasting the livestream. We got to go set up for that. Thanks, I really appreciate you coming down here and co-hosting with me. Good event. >> Always happy to come down to the Big Apple, Dave. >> Alright, good. Alright, thanks for watching, everybody! So, check out SiliconAngle.com, you'll get all the new from this event and around the world. Check out SiliconAngle.tv for this and other CUBE activities, where we're going to be next. We got a big spring coming up, end of winter, big spring coming in this season. And check out WikiBon.com for all the research. Thanks guys, good job today, that's a wrap! We'll see you next time. This is theCUBE, we're out. (jazzy music)

Published Date : Feb 15 2017

SUMMARY :

New York, it's the Cube! a lot of the world's really important data the biggest challenges we Obviously a lot of the model a number of the ecosystem partners, the challenge IBM has is to really kind of the main focus we have, We got to go set up for that. down to the Big Apple, Dave. and around the world.

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