Breaking Analysis: New Data Signals C Suite Taps the Brakes on Tech Spending
>> From theCUBE Studios in Palo Alto in Boston, bringing you data driven insights from theCUBE and ETR. This is Breaking Analysis with Dave Vellante. >> New data from ETR's soon to be released April survey, shows a clear deceleration in spending and a more cautious posture from technology buyers. Just this week, we saw sell side downgrades in hardware companies like Dell and HP and revised guidance from high flyer UiPath, citing exposures to Russia, Europe and certain sales execution challenges, but these headlines, we think are a canary in the coal mine. According to ETR analysis and channel checks in theCUBE, the real story is these issues are not isolated. Rather we're seeing signs of caution from buyers across the board in enterprise tech. Hello and welcome to this week's Wikibon CUBE insights powered by ETR. In this Breaking Analysis, we are the bearers of bad news. Don't shoot the messenger. We'll share a first look at fresh data that suggests a tightening in tech spending calling for 6% growth this year which is below our January prediction of 8% for 2022. Now, unfortunately the party may be coming to an end at least for a while. You know, it's really not surprising, right? We've had a two year record run in tech spending and meteoric rises in high flying technology stocks. Hybrid work, equipping and securing remote workers. The forced march to digital that we talk about sometimes. These were all significant tailwinds for tech companies. The NASDAQ peaked late last year and then as you can see in this chart, bottomed in mid-March of 2022, and it made a nice run up through the 29th of last month, but the mini rally appears to be in jeopardy with FED rate hikes, Russia, supply chain challenges. There's a lot of uncertainty so we should expect the C-suite to be saying, hey, wait slow down. Now we don't think the concerns are confined to companies with exposure to Russia and Europe. We think it's more broad based than that and we're seeing caution from technology companies and tech buyers that we think is prudent, given the conditions. You know, looks like the two year party has ended and as my ETR colleague Erik Bradley said, a little hangover shouldn't be a surprise to anybody. So let's get right to the new spending data. I'm limited to what I can share with you today because ETR is in its quiet period and hasn't released full results yet outside of its client base. But, they did put out an alert today and I can share this slide. It shows the expectation on spending growth from more than a thousand CIOs and IT buyers who responded in the most recent survey. It measures their expectations for spending. The key focus areas that I want you to pay attention to in this data are the yellow bars. The most recent survey is the yellow compared to the blue and the gray bars, which are the December and September '21 surveys respectively. And you can see a steep drop from last year in Q1, lowered expectations for Q2 in the far right, a drop from nearly 9% last September to around 6% today. Now you may think a 200 basis point downgrade from our prediction in January of 8% seems somewhat benign, but in a $4 trillion IT market, that's 80 billion coming off the income statements of some tech companies. Now the good news is that 6% growth is still very healthy and higher than pre pandemic spending levels. And the buyers we've talked to this week are saying, look, we're still spending money. We just have to be more circumspect about where and how fast. Now, there were a few other callouts in the ETR data and in my discussions today with Erik Bradley on this. First, it looks like in response to expected supply chain constraints that buyers pulled forward their orders late last year and earlier this year. You remember when we couldn't buy toilet paper, people started the stockpile and it created this rubber banding effect. So we see clear signs of receding momentum in the PC and laptop market. But as we said, this is not isolated to PCs, UiPath's earning guidance confirm this but the story doesn't end there. This isn't isolated to UiPath in our view, rather it's a more based slowdown. The other big sign is spending in outsourced IT which is showing a meaningful deceleration in the last survey, showing a net score drop from 13% in January to 6% today. Net score remember is a measure of the net percentage of customers in the survey that on balance are spending more than last survey. It's derived by subtracting the percent of customers spending less from those spending more. And there's a, that's a 700 basis point drop in three months. This isn't a market where you can't hire enough people. The percent of companies hiring has gone from 10% during the pandemic to 50% today according to recent data from ETR. And we know there's still an acute skills shortage. So you would expect more IT outsourcing, but you don't see that in the data, it's down. And as this quote from Erik Bradley explains, historically, when outsourced IT drops like this, especially in a tight labor market, it's not good news for IT spending. All right, now, the other interesting callout from ETR were some specific company names that appear to be seeing the biggest change in spending momentum. Here's the list of those companies that all have meaningful exposure to Europe. That's really where the focus was. SAP has big exposure to on-premises installations and of course, Europe as well. ServiceNow has European exposure and also broad based exposure in IT in across the globe, especially in the US. Zoom didn't go to the moon, no surprise there given the quasi return to work and Zoom fatigue. McAfee is a bit of a concern because security seemed to be one of those areas, when you look at some of the other data, that is per actually insulated from all the spending caution. Of course we saw the Okta hack and we're going to cover that next week with hopefully some new data from ETR, but generally security's been holding up pretty well. You look at CrowdStrike, you look at Zscaler in particular. Adobe's another company that's had a nice bounce in the last couple of weeks. Accenture, again, speaks to that outsourcing headwinds that we mentioned earlier. And now the Google Cloud platform is a bit of a concern. It's still elevated overall, you know but down and well down in Europe. Under that magic, you know we often show that magic 40% dotted line, that red dotted line of net score anything above that we cite as elevated. Well, some important callouts to hear that you see companies that have Euro exposure. And again, we see this as just not confined to Europe and this is something we're going to pay close attention to and continue to report on in the next several weeks and months. All right, so what should we expect from here? The Ark investment stocks of Cathie Wood fame have been tracking in a downward trend since last November, meaning, you know, these high PE stocks are making lower lows and higher, sorry, lower highs and lower lows since then, right? The trend is not their friend. Investors I talk to are being much more cautious about buying the dip. They're raising cash and being a little bit more patient. You know, traders can trade in this environment but unless you can pay attention to in a minute by minute you're going to get whipsawed. Investors tell me that they're still eyeing big tech even though Apple has been on a recent tear and has some exposure with supply change challenges, they're looking for maybe entry points in, within that chop for Apple, Amazon, Microsoft, and Alphabet. And look, as I've been stressing, 6% spending growth is still very solid. It's a case of resetting the outlook relative to previous expectations. So when you zoom out and look at the growth in data, getting digital right, security investments, automation, cloud, AI containers, all the fundamentals are really strong and they have not changed. They're all powering this new digital economy and we believe it's just prudence versus a shift in the importance of IT. Now, one point of caution is there's a lot of discussion around a shift in global economies. Supply chain uncertainty, persistent semiconductor shortages especially in areas like, you know driver ICs and boring things like parts for displays and analog and micro controllers and power regulators. Stuff that's, you know, just not playing nice these days and wreaking havoc. And this creates uncertainty, which sometimes can pick up momentum in a snowballing effect. And that's something that we're watching closely and we're going to be vigilant reporting to you when we see changes in the data and in our forecast even when we think our forecast are wrong. Okay, that's it for today. Thanks to Alex Merson who does the production and podcasts for Breaking Analysis and Stephanie Chan who provides background research. Kristen Martin and Cheryl Knight, and all theCUBE writers they help get the word out, and thanks to Rob Hof, our EIC over at SiliconANGLE. Remember I publish weekly on wikibon.com and siliconangle.com. These episodes are all available as podcasts wherever you listen. All you got to do is search Breaking Analysis podcasts. etr.ai that's where you can get access to all this survey data and make your own cuts. It's awesome, check that out. Keep in touch with me. You can email me at dave.vellante@siliconangle.com. You can hit me up on LinkedIn. This is Dave Vellante for theCUBE insights powered by ETR. Be safe, stay well, and we'll see you next time. (gentle music)
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David C King, FogHorn Systems | CUBEConversation, November 2018
(uplifting orchestral music) >> Hey, welcome back, everybody. Jeff Frick here with theCUBE. We're at the Palo Alto studios, having theCUBE Conversation, a little break in the action of the conference season before things heat up, before we kind of come to the close of 2018. It's been quite a year. But it's nice to be back in the studio. Things are a little bit less crazy, and we're excited to talk about one of the really hot topics right now, which is edge computing, fog computing, cloud computing. What do all these things mean, how do they all intersect, and we've got with us today David King. He's the CEO of FogHorn Systems. David, first off, welcome. >> Thank you, Jeff. >> So, FogHorn Systems, I guess by the fog, you guys are all about the fog, and for those that don't know, fog is kind of this intersection between cloud, and on prem, and... So first off, give us a little bit of the background of the company and then let's jump into what this fog thing is all about. >> Sure, actually, it all dovetails together. So yeah, you're right, FogHorn, the name itself, came from Cisco's invented term, called fog computing, from almost a decade ago, and it connoted this idea of computing at the edge, but didn't really have a lot of definition early on. And so, FogHorn was started actually by a Palo Alto Incubator, just nearby here, that had the idea that hey, we got to put some real meaning and some real meat on the bones here, with fog computing. And what we think FogHorn has become over the last three and a half years, since we took it out of the incubator, since I joined, was to put some real purpose, meaning, and value in that term. And so, it's more than just edge computing. Edge computing is a related term. In the industrial world, people would say, hey, I've had edge computing for three, 40, 50 years with my production line control and also my distributed control systems. I've got hard wired compute. I run, they call them, industrial PCs in the factory. That's edge compute. The IT roles come along and said, no, no, no, fog compute is a more advanced form of it. Well, the real purpose of fog computing and edge computing, in our view, in the modern world, is to apply what has traditionally been thought of as cloud computing functions, big, big data, but running in an industrial environment, or running on a machine. And so, we call it as really big data operating in the world's smallest footprint, okay, and the real point of this for industrial customers, which is our primary focus, industrial IoT, is to deliver as much analytic machine learning, deep learning AI capability on live-streaming sensor data, okay, and what that means is rather than persisting a lot of data either on prem, and then sending it to the cloud, or trying to stream all this to the cloud to make sense of terabytes or petabytes a day, per machine sometimes, right, think about a jet engine, a petabyte every flight. You want to do the compute as close to the source as possible, and if possible, on the live streaming data, not after you've persisted it on a big storage system. So that's the idea. >> So you touch on all kinds of stuff there. So we'll break it down. >> Unpack it, yeah. >> Unpack it. So first off, just kind of the OT/IT thing, and I think that's really important, and we talked before turning the cameras on about Dr. Tom from HP, he loves to make a big symbolic handshake of the operations technology, >> One of our partners. >> Right, and IT, and the marriage of these two things, where before, as you said, the OT guys, the guys that have been running factories, you know, they've been doing this for a long time, and now suddenly, the IT folks are butting in and want to get access to that data to provide more control. So, you know, as you see the marriage of those two things coming together, what are the biggest points of friction, and really, what's the biggest opportunity? >> Great set of questions. So, quite right, the OT folks are inherently suspicious of IT, right? I mean, if you don't know the history, 40 plus years ago, there was a fork in the road, where in factory operations, were they going to embrace things like ethernet, the internet, connected systems? In fact, they purposely air gapped an island of those systems 'cause they was all about machine control, real-time, for safety, productivity, and uptime of the machine. They don't want any, you can't use kind of standard ethernet, it has to be industrial ethernet, right? It has to have time bound and deterministic. It can't be a retry kind of a system, right? So different MAC layer for a reason, for example. What did the physical wiring look like? It's also different cabling, because you can't have cuts, jumps in the cable, right? So it's a different environment entirely that OT grew up in, and so, FogHorn is trying to really bring the value of what people are delivering for AI, essentially, into that environment in a way that's non-threatening to, it's supplemental to, and adds value in the OT world. So Dr. Tom is right, this idea of bringing IT and OT together is inherently challenging, because these were kind of fork in the road, island-ed in the networks, if you will, different systems, different nomenclature, different protocols, and so, there's a real education curve that IT companies are going through, and the idea of taking all this OT data that's already been produced in tremendous volumes already before you add new kinds of sensing, and sending it across a LAN which it's never talked to before, then across a WAN to go to a cloud, to get some insight doesn't make any sense, right? So you want to leverage the cloud, you want to leverage data centers, you want to leverage the LAN, you want to leverage 5G, you want to leverage all the new IT technologies, but you have to do it in a way that makes sense for it and adds value in the OT context. >> I'm just curious, you talked about the air gapping, the two systems, which means they are not connected, right? >> No, they're connected with a duct, they're connected to themselves, in the industrial-- >> Right, right, but before, the OT system was air gapped from the IT system, so thinking about security and those types of threats, now, if those things are connected, that security measure has gone away, so what is the excitement, adoption scare when now, suddenly, these things that were separate, especially in the age of breaches that we know happen all the time as you bring those things together? >> Well, in fact, there have been cyber breaches in the OT context. Think about Stuxnet, think about things that have happened, think about the utilities back keys that were found to have malwares implanted in them. And so, this idea of industrial IoT is very exciting, the ability to get real-time kind of game changing insights about your production. A huge amount of economic activity in the world could be dramatically improved. You can talk about trillions of dollars of value which the McKenzie, and BCG, and Bain talk about, right, by bringing kind of AI, ML into the plant environment. But the inherent problem is that by connecting the systems, you introduce security problems. You're talking about a huge amount of cost to move this data around, persist it then add value, and it's not real-time, right? So, it's not that cloud is not relevant, it's not that it's not used, it's that you want to do the compute where it makes sense, and for industrial, the more industrialized the environment, the more high frequency, high volume data, the closer to the system that you can do the compute, the better, and again, it's multi-layer of compute. You probably have something on the machine, something in the plant, and something in the cloud, right? But rather than send raw OT data to the cloud, you're going to send processed intelligent metadata insights that have already been derived at the edge, update what they call the fleet-wide digital twin, right? The digital twin for that whole fleet of assets should sit in the cloud, but the digital twin of the specific asset should probably be on the asset. >> So let's break that down a little bit. There's so much good stuff here. So, we talked about OT/IT and that marriage. Next, I just want to touch on cloud, 'cause a lot of people know cloud, it's very hot right now, and the ultimate promise of cloud, right, is you have infinite capacity >> Right, infinite compute. >> Available on demand, and you have infinite compute, and hopefully you have some big fat pipes to get your stuff in and out. But the OT challenge is, and as you said, the device challenge is very, very different. They've got proprietary operating systems, they've been running for a very, very long time. As you said, they put off boatloads, and boatloads, and boatloads of data that was never really designed to feed necessarily a machine learning algorithm, or an artificial intelligence algorithm when these things were designed. It wasn't really part of the equation. And we talk all the time about you know, do you move the compute to the data, you move the data to the compute, and really, what you're talking about in this fog computing world is kind of a hybrid, if you will, of trying to figure out which data you want to process locally, and then which data you have time, relevance, and other factors that just go ahead and pump it upstream. >> Right, that's a great way to describe it. Actually, we're trying to move as much of the compute as possible to the data. That's really the point of, that's why we say fog computing is a nebulous term about edge compute. It doesn't have any value until you actually decide what you're trying to do with it, and what we're trying to do is to take as much of the harder compute challenges, like analytics, machine learning, deep learning, AI, and bring it down to the source, as close to the source as you can, because you can essentially streamline or make more efficient every layer of the stack. Your models will get much better, right? You might have built them in the cloud initially, think about a deep learning model, but it may only be 60, 70% accurate. How do you do the improvement of the model to get it closer to perfect? I can't go send all the data up to keep trying to improve it. Well, typically, what happens is I down sample the data, I average it and I send it up, and I don't see any changes in the average data. Guess what? We should do is inference all the time and all the data, run it in our stack, and then send the metadata up, and then have the cloud look across all the assets of a similar type, and say, oh, the global fleet-wide model needs to be updated, and then to push it down. So, with Google just about a month ago, in Barcelona, at the IoT show, what we demonstrated was the world's first instance of AI for industrial, which is closed loop machine learning. We were taking a model, a TensorFlow model, trained in the cloud in the data center, brought into our stack and referring 100% inference-ing in all the live data, pushing the insights back up into Google Cloud, and then automatically updating the model without a human or data scientist having to look at it. Because essentially, it's ML on ML. And that to us, ML on ML is the foundation of AI for industrial. >> I just love that something comes up all the time, right? We used to make decisions based on the sampling of historical data after the fact. >> That's right, that's how we've all been doing it. >> Now, right, right now, the promise of streaming is you can make it based on all the data, >> All the time. >> All the time in real time. >> Permanently. >> This is a very different thing. So, but as you talked about, you know, running some complex models, and running ML, and retraining these things. You know, when you think of edge, you think of some little hockey puck that's out on the edge of a field, with limited power, limited connectivity, so you know, what's the reality of, how much power do you have at some of these more remote edges, or we always talk about the field of turbines, oil platforms, and how much power do you need, and how much compute that it actually starts to be meaningful in terms of the platform for the software? >> Right, there's definitely use cases, like you think about the smart meters, right, in the home. The older generation of those meters may have had very limited compute, right, like you know, talking about single megabyte of memory maybe, or less, right, kilobytes of memory. Very hard to run a stack on that kind of footprint. The latest generation of smart meters have about 250 megabytes of memory. A Raspberry Pi today is anywhere from a half a gig to a gig of memory, and we're fundamentally memory-bound, and obviously, CPU if it's trying to really fast compute, like vibration analysis, or acoustic, or video. But if you're just trying to take digital sensing data, like temperature, pressure, velocity, torque, we can take humidity, we can take all of that, believe it or not, run literally dozens and dozens of models, even train the models in something as small as a Raspberry Pi, or a low end x86. So our stack can run in any hardware, we're completely OS independent. It's a full up software layer. But the whole stack is about 100 megabytes of memory, with all the components, including Docker containerization, right, which compares to about 10 gigs of running a stream processing stack like Spark in the Cloud. So it's that order of magnitude of footprint reduction and speed of execution improvement. So as I said, world's smallest fastest compute engine. You need to do that if you're going to talk about, like a wind turbine, it's generating data, right, every millisecond, right. So you have high frequency data, like turbine pitch, and you have other conceptual data you're trying to bring in, like wind conditions, reference information about how the turbine is supposed to operate. You're bringing in a torrential amount of data to do this computation on the fly. And so, the challenge for a lot of the companies that have really started to move into the space, the cloud companies, like our partners, Google, and Amazon, and Microsoft, is they have great cloud capabilities for AI, ML. They're trying to move down to the edge by just transporting the whole stack to there. So in a plant environment, okay, that might work if you have massive data centers that can run it. Now I still got to stream all my assets, all the data from all of my assets to that central point. What we're trying to do is come out the opposite way, which is by having the world's smallest, fastest engine, we can run it in a small compute, very limited compute on the asset, or near the asset, or you can run this in a big compute and we can take on lots and lots of use cases for models simultaneously. >> I'm just curious on the small compute case, and again, you want all the data-- >> You want to inference another thing, right? >> Does it eventually go back, or is there a lot of cases where you can get the information you need off the stream and you don't necessarily have to save or send that upstream? >> So fundamentally today, in the OT world, the data usually gets, if the PLC, the production line controller, that has simple KPIs, if temperature goes to X or pressure goes to Y, do this. Those simple KPIs, if nothing is executed, it gets dumped into a local protocol server, and then about every 30, 60, 90 days, it gets written over. Nobody ever looks at it, right? That's why I say, 99% of the brown field data in OT has never really been-- >> Almost like a security-- >> Has never been mined for insight. Right, it just gets-- >> It runs, and runs, and runs, and every so often-- >> Exactly, and so, if you're doing inference-ing, and doing real time decision making, real time actual with our stack, what you would then persist is metadata insights, right? Here is an event, or here is an outcome, and oh, by the way, if you're doing deep learning or machine learning, and you're seeing deviation or drift from the model's prediction, you probably want to keep that and some of the raw data packets from that moment in time, and send that to the cloud or data center to say, oh, our fleet-wide model may not be accurate, or may be drifting, right? And so, what you want to do, again, different horses for different courses. Use our stack to do the lion's share of the heavy duty real time compute, produce metadata that you can send to either a data center or a cloud environment for further learning. >> Right, so your piece is really the gathering and the ML, and then if it needs to go back out for more heavy lifting, you'll send it back up, or do you have the cloud application as well that connects if you need? >> Yeah, so we build connectors to you know, Google Cloud Platform, Google IoT Core, to AWS S3, to Microsoft Azure, virtually any, Kafka, Hadoop. We can send the data wherever you want, either on plant, right back into the existing control systems, we can send it to OSIsoft PI, which is a great time series database that a lot of process industries use. You could of course send it to any public cloud or a Hadoop data lake private cloud. You can send the data wherever you want. Now, we also have, one of our components is a time series database. You can also persist it in memory in our stack, just for buffering, or if you have high value data that you want to take a measurement, a value from a previous calculation and bring it into another calculation during later, right, so, it's a very flexible system. >> Yeah, we were at OSIsoft PI World earlier this year. Some fascinating stories that came out of-- >> 30 year company. >> The building maintenance, and all kinds of stuff. So I'm just curious, some of the easy to understand applications that you've seen in the field, and maybe some of the ones that were a surprise on the OT side. I mean, obviously, preventative maintenance is always towards the top of the list. >> Yeah, I call it the layer cake, right? Especially when you get to remote assets that are either not monitored or lightly monitored. They call it drive-by monitoring. Somebody shows up and listens or looks at a valve or gauge and leaves. Condition-based monitoring, right? That is actually a big breakthrough for some, you know, think about fracking sites, or remote oil fields, or mining sites. The second layer is predictive maintenance, which the next generation is kind of predictive, prescriptive, even preventive maintenance, right? You're making predictions or you're helping to avoid downtime. The third layer, which is really where our stack is sort of unique today in delivering is asset performance optimization. How do I increase throughput, how do I reduce scrap, how do I improve worker safety, how do I get better processing of the data that my PLC can't give me, so I can actually improve the performance of the machine? Now, ultimately, what we're finding is a couple of things. One is, you can look at individual asset optimization, process optimization, but there's another layer. So often, we're deployed to two layers on premise. There's also the plant-wide optimization. We talked about wind farm before, off camera. So you've got the wind turbine. You can do a lot of things about turbine health, the blade pitch and condition of the blade, you can do things on the battery, all the systems on the turbine, but you also need a stack running, like ours, at that concentration point where there's 200 plus turbines that come together, 'cause the optimization of the whole farm, every turbine affects the other turbine, so a single turbine can't tell you speed, rotation, things that need to change, if you want to adjust the speed of one turbine, versus the one next to it. So there's also kind of a plant-wide optimization. Talking about time that's driving, there's going to be five layers of compute, right? You're going to have the, almost what I call the ECU level, the individual sub-system in the car that, the engine, how it's performing. You're going to have the gateway in the car to talk about things that are happening across systems in the car. You're going to have the peer to peer connection over 5G to talk about optimization right between vehicles. You're going to have the base station algorithms looking at a micro soil or macro soil within a geographic area, and of course, you'll have the ultimate cloud, 'cause you want to have the data on all the assets, right, but you don't want to send all that data to the cloud, you want to send the right metadata to the cloud. >> That's why there are big trucks full of compute now. >> By the way, you mentioned one thing that I should really touch on, which is, we've talked a lot about what I call traditional brown field automation and control type analytics and machine learning, and that's kind of where we started in discrete manufacturing a few years ago. What we found is that in that domain, and in oil and gas, and in mining, and in agriculture, transportation, in all those places, the most exciting new development this year is the movement towards video, 3D imaging and audio sensing, 'cause those sensors are now becoming very economical, and people have never thought about, well, if I put a camera and apply it to a certain application, what can I learn, what can I do that I never did before? And often, they even have cameras today, they haven't made use of any of the data. So there's a very large customer of ours who has literally video inspection data every product they produce everyday around the world, and this is in hundreds of plants. And that data never gets looked at, right, other than training operators like, hey, you missed the defects this day. The system, as you said, they just write over that data after 30 days. Well, guess what, you can apply deep learning tensor flow algorithms to build a convolutional neural network model and essentially do the human visioning, rather than an operator staring at a camera, or trying to look at training tapes. 30 days later, I'm doing inference-ing of the video image on the fly. >> So, do your systems close loop back to the control systems now, or is it more of a tuning mechanism for someone to go back and do it later? >> Great question, I just got asked that this morning by a large oil and gas super major that Intel just introduced us to. The short answer is, our stack can absolutely go right back into the control loop. In fact, one of our investors and partners, I should mention, our investors for series A was GE, Bosch, Yokogawa, Dell EMC, and our series debuted a year ago was Intel, Saudi Aramco, and Honeywell. So we have one foot in tech, one foot in industrial, and really, what we're really trying to bring is, you said, IT, OT together. The short answer is, you can do that, but typically in the industrial environment, there's a conservatism about, hey, I don't want to touch, you know, affect the machine until I've proven it out. So initially, people tend to start with alerting, so we send an automatic alert back into the control system to say, hey, the machine needs to be re-tuned. Very quickly, though, certainly for things that are not so time-sensitive, they will just have us, now, Yokogawa, one of our investors, I pointed out our investors, actually is putting us in PLCs. So rather than sending the data off the PLC to another gateway running our stack, like an x86 or ARM gateway, we're actually, those PLCs now have Raspberry Pi plus capabilities. A lot of them are-- >> To what types of mechanism? >> Well, right now, they're doing the IO and the control of the machine, but they have enough compute now that you can run us in a separate module, like the little brain sitting right next to the control room, and then do the AI on the fly, and there, you actually don't even need to send the data off the PLC. We just re-program the actuator. So that's where it's heading. It's eventually, and it could take years before people get comfortable doing this automatically, but what you'll see is that what AI represents in industrial is the self-healing machine, the self-improving process, and this is where it starts. >> Well, the other thing I think is so interesting is what are you optimizing for, and there is no right answer, right? It could be you're optimizing for, like you said, a machine. You could be optimizing for the field. You could be optimizing for maintenance, but if there is a spike in pricing, you may say, eh, we're not optimizing now for maintenance, we're actually optimizing for output, because we have this temporary condition and it's worth the trade-off. So I mean, there's so many ways that you can skin the cat when you have a lot more information and a lot more data. >> No, that's right, and I think what we typically like to do is start out with what's the business value, right? We don't want to go do a science project. Oh, I can make that machine work 50% better, but if it doesn't make any difference to your business operations, so what? So we always start the investigation with what is a high value business problem where you have sufficient data where applying this kind of AI and the edge concept will actually make a difference? And that's the kind of proof of concept we like to start with. >> So again, just to come full circle, what's the craziest thing an OT guy said, oh my goodness, you IT guys actually brought some value here that I didn't know. >> Well, I touched on video, right, so without going into the whole details of the story, one of our big investors, a very large oil and gas company, we said, look, you guys have done some great work with I call it software defined SCADA, which is a term, SCADA is the network environment for OT, right, and so, SCADA is what the PLCs and DCSes connect over these SCADA networks. That's the control automation role. And this investor said, look, you can come in, you've already shown us, that's why they invested, that you've gone into brown field SCADA environments, done deep mining of the existing data and shown value by reducing scrap and improving output, improving worker safety, all the great business outcomes for industrial. If you come into our operation, our plant people are going to say, no, you're not touching my PLC. You're not touching my SCADA network. So come in and do something that's non-invasive to that world, and so that's where we actually got started with video about 18 months ago. They said, hey, we've got all these video cameras, and we're not doing anything. We just have human operators writing down, oh, I had a bad event. It's a totally non-automated system. So we went in and did a video use case around, we call it, flare monitoring. You know, hundreds of stacks of burning of oil and gas in a production plant. 24 by seven team of operators just staring at it, writing down, oh, I think I had a bad flare. I mean, it's a very interesting old world process. So by automating that and giving them an AI dashboard essentially. Oh, I've got a permanent record of exactly how high the flare was, how smoky was it, what was the angle, and then you can then fuse that data back into plant data, what caused that, and also OSIsoft data, what was the gas composition? Was it in fact a safety violation? Was it in fact an environmental violation? So, by starting with video, and doing that use case, we've now got dozens of use cases all around video. Oh, I could put a camera on this. I could put a camera on a rig. I could've put a camera down the hole. I could put the camera on the pipeline, on a drone. There's just a million places that video can show up, or audio sensing, right, acoustic. So, video is great if you can see the event, like I'm flying over the pipe, I can see corrosion, right, but sometimes, like you know, a burner or an oven, I can't look inside the oven with a camera. There's no camera that could survive 600 degrees. So what do you do? Well, that's probably, you can do something like either vibration or acoustic. Like, inside the pipe, you got to go with sound. Outside the pipe, you go video. But these are the kind of things that people, traditionally, how did they inspect pipe? Drive by. >> Yes, fascinating story. Even again, I think at the end of the day, it's again, you can make real decisions based on all the data in real time, versus some of the data after the fact. All right, well, great conversation, and look forward to watching the continued success of FogHorn. >> Thank you very much. >> All right. >> Appreciate it. >> He's David King, I'm Jeff Frick, you're watching theCUBE. We're having a CUBE conversation at our Palo Alto studio. Thanks for watching, we'll see you next time. (uplifting symphonic music)
SUMMARY :
of the conference season the background of the company and the real point of this So you touch on Unpack it, of the OT/IT thing, and the marriage of these two things, and the idea of taking all this OT data and something in the cloud, right? and the ultimate promise of cloud, right, and then which data you have time, and all the data, all the time, right? That's right, that's how and how much power do you need, and you have other conceptual data 99% of the brown field data in OT Right, it just gets-- and some of the raw data packets You can send the data wherever you want. that came out of-- and maybe some of the ones the peer to peer connection over 5G of compute now. and essentially do the human visioning, back into the control system to say, and the control of the machine, You could be optimizing for the field. of AI and the edge concept So again, just to come full circle, Outside the pipe, you go video. based on all the data in real time, we'll see you next time.
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Mayor A C Wharton, Jr. & Jen Crozier - IBM Edge 2015 - theCUBE
>>Live from Las Vegas, Nevada. Extracting the signal from the noise. It's the queue covering IBM edge 2015 brought to you by IBM. >>Hello everyone. Welcome to the cube. I'm John furrier. We are here in Las Vegas for a special presentation inside the cube. A special announcement. We have mayor AC Borden, mayor of Memphis and Jen Crozer who's the vice president at IBM alliances and Alliance. Welcome to the cube. So mayor Memphis, I'll see renounced city, great culture. Um, smarter cities is a big thing right now. So talk about why Memphis, why IBM, why are you here? What's the big announcement? What's happening in Memphis? >>Well, it's a great day for Memphis in addition to the Grizzlies had slipped that in there, but uh, one, uh, of, of, of just the handful of cities that are receiving what are known as IBM smart cities challenge grants, we pick a challenge. We have, uh, they help us come up with a solution to it. And it's not some abstract idea. In our case, it's how do we weed out the non-emergency calls from the true emergency calls and our EMS service? 120,000, over 120,000 calls a year, about 25,000 of them are not truly emergency calls. So what that does is it takes valuable time and resources away from those true emergency, a true emergency calls. It should be attended to on a priority basis. >>So I know that you have a Twitter handle and you've got a lot of followers. Is the tech culture in Memphis emerging describes the folks that they, what's it like in Memphis from a tech perspective? Are there people who have moved over or there's rabbit. I know there's a lot of folks in town really talk about the tech community. >>Even in my generation, I'm on there just to do a little quality checking. Also on a double analysis. I'm still in this from Zinn. Uh, we're one of the three cities that will received the, uh, Twitter grants, which will allow us to access us and get that data there and use it as we make decisions. So that's really going to be unique for Memphis. So yes, Memphis is a up to date. >>Jen, I gotta ask you because one of the things that's near and dear to our heart in the cube is technology for the advancement of better signal, not noise, whether that's society, education, the Twitter data, and we've talked to in heat you saw about this is that it's the signal of the humans. Um, and this notion of smarter cities is bringing technology to impact the human lives, not just making people get an iWatch or what are, there's some real benefits. Talk about the grants, talk about what IBM is doing because this is real important stuff. I mean, smarter planets to marketing slogan, but the end of the day technology can help people and talk about how that's part of the grant and, and why Memphis and what are these guys doing that's unique. That could be a great case study for others. We started building a smarter planet at one of the things we had to think about was what was the acupressure >>points that would have the biggest ripple effects. And it's cities, right? More than half of the world's population lives in cities. And that's growing by a multiplier every day. And so that's where we wanted to start and we've been really gratified when we started smarter cities challenge, which is a pro bono program. Give us your toughest problem. We will send you a team of six IBM executives for three weeks to help you solve it for free. We've had over 600 mayors apply and we've delivered more than 115 teens >>and in Memphis. I got to ask the question about how you look at the, the governing process now with mobile computing, you can hear everything. They're talking back in real time and it might not be as organized. Certainly tweeting all over the place and kind of getting that data is really key. What's your vision >>that that's the key. We know Memphis, we know what information we have with that. We have what in the world do you do with it? So what better partner than IBM? We know Memphis, but IBM knows the world. We're not the only one who's faced this challenge. So with this team of experts, the IBM professionals who will be owned the ground there, they will then say, here's what you have. Here's the best way to use it. Here's what they did in Rome. Here's what they did in Berlin, London, New York or wherever. So the key is not how much information do you have but what in the world can you do with it in real day to day solutions to those everyday problems. And let me point this out. This is much more than just technology with the process we're going to employ in Memphis using nurses perhaps as dispatchers so that they can ask a few more questions when the call comes in are perhaps helping us set up a system in which nurses will go to the homes of the individuals who we call frequent flyers who often call when, it's not true any emergency but this is because life is on the line here and you really have to have the ability to analyze in real time and apply the right solution. >>And this is why IBM's expertise on a worldwide basis is so critical. >>We always talk about, we always talk about two aspects of real time near real time, which is people get today it's close enough, but when you're in a self driving car maybe or an emergency situation, you want real time. So that's really the key here. Yeah, >>that's the gay real time information being employed in a real real life situation. And that's what any emergency call that's. >>So I've got to get under the hood a little bit cause we like to go a little bit into the engine of, of the, of the local environment. I mean it, people who know life today, they got their cell phones, they think it's easy to call nine one one. It's not that easy. You have these old systems and the cell towers are connected to the municipal networks and you've got a lot of volume of calls coming in. That's a challenge for the local, the technology team and with this new system that's going to clear it up. So, so talk how you guys go from this clogged, you know, traffic calls to really segmenting the emergencies from the nonverbal. >>Again, that's another critical point. We're confident this is going to work and it will somewhat declaw if that's a word unclog because I experienced just without the grant shows us that we could weed out so many of the other calls. They will not be coming in to your nine one one. So that's, that's a big, big help right there is to make sure if we could weed out 25,000 calls, which is what we had last year. We're not truly emergency calls, you wouldn't speak in terms of a Claude nine one one system. >>I was talking to a friend, they're like, give me an example of some of this clog networks that I go, well imagine your phone going off a million times a night. The notifications, cause we're in a notification economy that you have to kind of weed through that. So how are you guys using the data? What's the technology? Can you give some specifics to what's being implemented, the team and how the local resources inter interact with IBM? >>Well I think, you know, the mayor's called out this one source of data that he's getting and mayors we know are getting multiple strings. So we have our intelligent operations center that IBM uses to create dashboards for mayors to see real time data about several different industries or sources or areas that are important to them. But I think that your point about the humans talking is a really critical one. And I want to come back to that because it's easy for us to fixate on the technology. And I think one of the things we've seen in this program is the technology enabling city leaders to hear their constituents in new ways, what they're saying and what they're not saying. And also for them to communicate back with them and close the loop on feedback as policies and programs are inactive. And the thing about the presence of IBM is kind of like a good housekeeping. It will open up Memphis to resources from other national groups. As a matter of fact, we're already using funds from another entity to set up our dashboards for performance in all areas, including of the nine one one calls. So IBM is like this huge magnet. But once folks see, Hey, IBM is in there, others who come in and say, we're going to help Memphis as it develops this system. So >>may I have to ask you a question. If as automation and technology helps abstract away a lot of the manual clogged data and understanding the signal from the noise, what's relevant, what's real time, you have a lot more contextual visibility into your environment and the people. How would you envision the future organization of the government and education and, and uh, police, fire, et cetera, working together? What's the preferred future in your mind's eye? As technology rolls out? The preferred future will be >>the, that when we come up with an innovation like this will be a non event. It would just be, it ought to be the order of the day. Uh, government sometimes kind of lags behind. No, we want to get to the point where we're leading. Uh, quite frankly, my vision is that this soon will become a non event. It will become the order of the day. Uh, humans are citizens will not be afraid of, Oh, I bet not call. I'm going to get a computer on the end of the line or they got a gadget down. They're just going to try to innovate me and see if I'm going to say it would be the order of the day. That's, that's what we're working forward and what we are emphasizing here is not what we are taking away but what we are bringing in. Additionally for this technology, we will actually be able to have a good diagnosis, a good case record built on what we call the frequent flyers. We know the people who call every two weeks, but they will feel so much better when two days before they usually call. A nurse will show up and say, came to check on you and that's what's coming out of this will be customers. This will be the new norm >>because is work. This is already that they're happy people, happy customers, happy voters. Hey, you nailed it. Barack Obama had put in for the first time a data scientist on the white house, DJ Patel, a former entrepreneur, former venture capitalist. Data science is a big deal. Now. Um, are you guys seeing that role coming into the local presence as well? Yes, >>and it's so critical to government and the private sector. If you come up with an item that's not reducing the profit margin, you just shut it down. We can't do that in government that week. Every service we provide, we're locked into that. I cannot say, well the police department where we are, we're not breaking even on that. Let's just shut that down. We won't run three shifts. We'll cut out that third shift. So we have a mandate. It's an imperative. What we're doing here is not an option. This is an absolutely essential. >>So you're excited for the grant. What's next after the announcement? What do you guys be doing together? We've got 16 cities around the world who will be getting these teams. So it's time to schedule them and get started and have the grant now, how many mayors applied and what was the numbers again? Over the life of the program, over 600 mayors have applied for this. This year it was just over a hundred and we are sending teams to 16 cities this year. Well, you guys can get that technology go and get some more music pumping through the world. That's a great place and I'll see the technology, help them. This is a citizen. Thanks for, for sharing the great story. Congratulations, mr mayor. Thanks for joining us on the cube. We right back here in Las Vegas. You watching the cube? I'm John. We'll be right back.
SUMMARY :
It's the queue covering IBM edge 2015 brought to you by IBM. So talk about why Memphis, why IBM, why are you here? calls from the true emergency calls and our EMS service? So I know that you have a Twitter handle and you've got a lot of followers. So that's really going to be unique for Memphis. We started building a smarter planet at one of the things we had to think about was what was the acupressure We will send you a team of six IBM executives for three weeks to I got to ask the question about how you look at the, the governing process So the key is not how much information do you have but what in the world can you do with So that's really the key here. that's the gay real time information being employed in a real So I've got to get under the hood a little bit cause we like to go a little bit into the engine of, of the, of the local environment. So that's, that's a big, big help right there is to make sure if So how are you guys using the data? And the thing about the presence of IBM is kind of like a may I have to ask you a question. We know the people who call every two weeks, but they will feel so much better when Barack Obama had put in for the first time a data not reducing the profit margin, you just shut it down. So it's time to schedule them and get
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Madhura Maskasky, Platform9 | International Women's Day
(bright upbeat music) >> Hello and welcome to theCUBE's coverage of International Women's Day. I'm your host, John Furrier here in Palo Alto, California Studio and remoting is a great guest CUBE alumni, co-founder, technical co-founder and she's also the VP of Product at Platform9 Systems. It's a company pioneering Kubernetes infrastructure, been doing it for a long, long time. Madhura Maskasky, thanks for coming on theCUBE. Appreciate you. Thanks for coming on. >> Thank you for having me. Always exciting. >> So I always... I love interviewing you for many reasons. One, you're super smart, but also you're a co-founder, a technical co-founder, so entrepreneur, VP of product. It's hard to do startups. (John laughs) Okay, so everyone who started a company knows how hard it is. It really is and the rewarding too when you're successful. So I want to get your thoughts on what's it like being an entrepreneur, women in tech, some things you've done along the way. Let's get started. How did you get into your career in tech and what made you want to start a company? >> Yeah, so , you know, I got into tech long, long before I decided to start a company. And back when I got in tech it was very clear to me as a direction for my career that I'm never going to start a business. I was very explicit about that because my father was an entrepreneur and I'd seen how rough the journey can be. And then my brother was also and is an entrepreneur. And I think with both of them I'd seen the ups and downs and I had decided to myself and shared with my family that I really want a very well-structured sort of job at a large company type of path for my career. I think the tech path, tech was interesting to me, not because I was interested in programming, et cetera at that time, to be honest. When I picked computer science as a major for myself, it was because most of what you would consider, I guess most of the cool students were picking that as a major, let's just say that. And it sounded very interesting and cool. A lot of people were doing it and that was sort of the top, top choice for people and I decided to follow along. But I did discover after I picked computer science as my major, I remember when I started learning C++ the first time when I got exposure to it, it was just like a light bulb clicking in my head. I just absolutely loved the language, the lower level nature, the power of it, and what you can do with it, the algorithms. So I think it ended up being a really good fit for me. >> Yeah, so it clicked for you. You tried it, it was all the cool kids were doing it. I mean, I can relate, I did the same thing. Next big thing is computer science, you got to be in there, got to be smart. And then you get hooked on it. >> Yeah, exactly. >> What was the next level? Did you find any blockers in your way? Obviously male dominated, it must have been a lot of... How many females were in your class? What was the ratio at that time? >> Yeah, so the ratio was was pretty, pretty, I would say bleak when it comes to women to men. I think computer science at that time was still probably better compared to some of the other majors like mechanical engineering where I remember I had one friend, she was the single girl in an entire class of about at least 120, 130 students or so. So ratio was better for us. I think there were maybe 20, 25 girls in our class. It was a large class and maybe the number of men were maybe three X or four X number of women. So relatively better. Yeah. >> How about the job when you got into the structured big company? How did that go? >> Yeah, so, you know, I think that was a pretty smooth path I would say after, you know, you graduated from undergrad to grad school and then when I got into Oracle first and VMware, I think both companies had the ratios were still, you know, pretty off. And I think they still are to a very large extent in this industry, but I think this industry in my experience does a fantastic job of, you know, bringing everybody and kind of embracing them and treating them at the same level. That was definitely my experience. And so that makes it very easy for self-confidence, for setting up a path for yourself to thrive. So that was it. >> Okay, so you got an undergraduate degree, okay, in computer science and a master's from Stanford in databases and distributed systems. >> That's right. >> So two degrees. Was that part of your pathway or you just decided, "I want to go right into school?" Did it go right after each other? How did that work out? >> Yeah, so when I went into school, undergrad there was no special major and I didn't quite know if I liked a particular subject or set of subjects or not. Even through grad school, first year it wasn't clear to me, but I think in second year I did start realizing that in general I was a fan of backend systems. I was never a front-end person. The backend distributed systems really were of interest to me because there's a lot of complex problems to solve, and especially databases and large scale distributed systems design in the context of database systems, you know, really started becoming a topic of interest for me. And I think luckily enough at Stanford there were just fantastic professors like Mendel Rosenblum who offered operating system class there, then started VMware and later on I was able to join the company and I took his class while at school and it was one of the most fantastic classes I've ever taken. So they really had and probably I think still do a fantastic curriculum when it comes to distributor systems. And I think that probably helped stoke that interest. >> How do you talk to the younger girls out there in elementary school and through? What's the advice as they start to get into computer science, which is changing and still evolving? There's backend, there's front-end, there's AI, there's data science, there's no code, low code, there's cloud. What's your advice when they say what's the playbook? >> Yeah, so I think two things I always say, and I share this with anybody who's looking to get into computer science or engineering for that matter, right? I think one is that it's, you know, it's important to not worry about what that end specialization's going to be, whether it's AI or databases or backend or front-end. It does naturally evolve and you lend yourself to a path where you will understand, you know, which systems, which aspect you like better. But it's very critical to start with getting the fundamentals well, right? Meaning all of the key coursework around algorithm, systems design, architecture, networking, operating system. I think it is just so crucial to understand those well, even though at times you make question is this ever going to be relevant and useful to me later on in my career? It really does end up helping in ways beyond, you know, you can describe. It makes you a much better engineer. So I think that is the most important aspect of, you know, I would think any engineering stream, but definitely true for computer science. Because there's also been a trend more recently, I think, which I'm not a big fan of, of sort of limited scoped learning, which is you decide early on that you're going to be, let's say a front-end engineer, which is fine, you know. Understanding that is great, but if you... I don't think is ideal to let that limit the scope of your learning when you are an undergrad phrase or grad school. Because later on it comes back to sort of bite you in terms of you not being able to completely understand how the systems work. >> It's a systems kind of thinking. You got to have that mindset of, especially now with cloud, you got distributed systems paradigm going to the edge. You got 5G, Mobile World Congress recently happened, you got now all kinds of IOT devices out there, IP of devices at the edge. Distributed computing is only getting more distributed. >> That's right. Yeah, that's exactly right. But the other thing is also happens... That happens in computer science is that the abstraction layers keep raising things up and up and up. Where even if you're operating at a language like Java, which you know, during some of my times of programming there was a period when it was popular, it already abstracts you so far away from the underlying system. So it can become very easier if you're doing, you know, Java script or UI programming that you really have no understanding of what's happening behind the scenes. And I think that can be pretty difficult. >> Yeah. It's easy to lean in and rely too heavily on the abstractions. I want to get your thoughts on blockers. In your career, have you had situations where it's like, "Oh, you're a woman, okay seat at the table, sit on the side." Or maybe people misunderstood your role. How did you deal with that? Did you have any of that? >> Yeah. So, you know, I think... So there's something really kind of personal to me, which I like to share a few times, which I think I believe in pretty strongly. And which is for me, sort of my personal growth began at a very early phase because my dad and he passed away in 2012, but throughout the time when I was growing up, I was his special little girl. And every little thing that I did could be a simple test. You know, not very meaningful but the genuine pride and pleasure that he felt out of me getting great scores in those tests sort of et cetera, and that I could see that in him, and then I wanted to please him. And through him, I think I build that confidence in myself that I am good at things and I can do good. And I think that just set the building blocks for me for the rest of my life, right? So, I believe very strongly that, you know, yes, there are occasions of unfair treatment and et cetera, but for the most part, it comes from within. And if you are able to be a confident person who is kind of leveled and understands and believes in your capabilities, then for the most part, the right things happen around you. So, I believe very strongly in that kind of grounding and in finding a source to get that for yourself. And I think that many women suffer from the biggest challenge, which is not having enough self-confidence. And I've even, you know, with everything that I said, I've myself felt that, experienced that a few times. And then there's a methodical way to get around it. There's processes to, you know, explain to yourself that that's actually not true. That's a fake feeling. So, you know, I think that is the most important aspect for women. >> I love that. Get the confidence. Find the source for the confidence. We've also been hearing about curiosity and building, you mentioned engineering earlier, love that term. Engineering something, like building something. Curiosity, engineering, confidence. This brings me to my next question for you. What do you think the key skills and qualities are needed to succeed in a technical role? And how do you develop to maintain those skills over time? >> Yeah, so I think that it is so critical that you love that technology that you are part of. It is just so important. I mean, I remember as an example, at one point with one of my buddies before we started Platform9, one of my buddies, he's also a fantastic computer scientists from VMware and he loves video games. And so he said, "Hey, why don't we try to, you know, hack up a video game and see if we can take it somewhere?" And so, it sounded cool to me. And then so we started doing things, but you know, something I realized very quickly is that I as a person, I absolutely hate video games. I've never liked them. I don't think that's ever going to change. And so I was miserable. You know, I was trying to understand what's going on, how to build these systems, but I was not enjoying it. So, I'm glad that I decided to not pursue that. So it is just so important that you enjoy whatever aspect of technology that you decide to associate yourself with. I think that takes away 80, 90% of the work. And then I think it's important to inculcate a level of discipline that you are not going to get sort of... You're not going to get jaded or, you know, continue with happy path when doing the same things over and over again, but you're not necessarily challenging yourself, or pushing yourself, or putting yourself in uncomfortable situation. I think a combination of those typically I think works pretty well in any technical career. >> That's a great advice there. I think trying things when you're younger, or even just for play to understand whether you abandon that path is just as important as finding a good path because at least you know that skews the value in favor of the choices. Kind of like math probability. So, great call out there. So I have to ask you the next question, which is, how do you keep up to date given all the changes? You're in the middle of a world where you've seen personal change in the past 10 years from OpenStack to now. Remember those days when I first interviewed you at OpenStack, I think it was 2012 or something like that. Maybe 10 years ago. So much changed. How do you keep up with technologies in your field and resources that you rely on for personal development? >> Yeah, so I think when it comes to, you know, the field and what we are doing for example, I think one of the most important aspect and you know I am product manager and this is something I insist that all the other product managers in our team also do, is that you have to spend 50% of your time talking to prospects, customers, leads, and through those conversations they do a huge favor to you in that they make you aware of the other things that they're keeping an eye on as long as you're doing the right job of asking the right questions and not just, you know, listening in. So I think that to me ends up being one of the biggest sources where you get tidbits of information, new things, et cetera, and then you pursue. To me, that has worked to be a very effective source. And then the second is, you know, reading and keeping up with all of the publications. You guys, you know, create a lot of great material, you interview a lot of people, making sure you are watching those for us you know, and see there's a ton of activities, new projects keeps coming along every few months. So keeping up with that, listening to podcasts around those topics, all of that helps. But I think the first one I think goes in a big way in terms of being aware of what matters to your customers. >> Awesome. Let me ask you a question. What's the most rewarding aspect of your job right now? >> So, I think there are many. So I think I love... I've come to realize that I love, you know, the high that you get out of being an entrepreneur independent of, you know, there's... In terms of success and failure, there's always ups and downs as an entrepreneur, right? But there is this... There's something really alluring about being able to, you know, define, you know, path of your products and in a way that can potentially impact, you know, a number of companies that'll consume your products, employees that work with you. So that is, I think to me, always been the most satisfying path, is what kept me going. I think that is probably first and foremost. And then the projects. You know, there's always new exciting things that we are working on. Even just today, there are certain projects we are working on that I'm super excited about. So I think it's those two things. >> So now we didn't get into how you started. You said you didn't want to do a startup and you got the big company. Your dad, your brother were entrepreneurs. How did you get into it? >> Yeah, so, you know, it was kind of surprising to me as well, but I think I reached a point of VMware after spending about eight years or so where I definitely packed hold and I could have pushed myself by switching to a completely different company or a different organization within VMware. And I was trying all of those paths, interviewed at different companies, et cetera, but nothing felt different enough. And then I think I was very, very fortunate in that my co-founders, Sirish Raghuram, Roopak Parikh, you know, Bich, you've met them, they were kind of all at the same journey in their careers independently at the same time. And so we would all eat lunch together at VMware 'cause we were on the same team and then we just started brainstorming on different ideas during lunchtime. And that's kind of how... And we did that almost for a year. So by the time that the year long period went by, at the end it felt like the most logical, natural next step to leave our job and to, you know, to start off something together. But I think I wouldn't have done that had it not been for my co-founders. >> So you had comfort with the team as you knew each other at VMware, but you were kind of a little early, (laughing) you had a vision. It's kind of playing out now. How do you feel right now as the wave is hitting? Distributed computing, microservices, Kubernetes, I mean, stuff you guys did and were doing. I mean, it didn't play out exactly, but directionally you were right on the line there. How do you feel? >> Yeah. You know, I think that's kind of the challenge and the fun part with the startup journey, right? Which is you can never predict how things are going to go. When we kicked off we thought that OpenStack is going to really take over infrastructure management space and things kind of went differently, but things are going that way now with Kubernetes and distributed infrastructure. And so I think it's been interesting and in every path that you take that does end up not being successful teaches you so much more, right? So I think it's been a very interesting journey. >> Yeah, and I think the cloud, certainly AWS hit that growth right at 2013 through '17, kind of sucked all the oxygen out. But now as it reverts back to this abstraction layer essentially makes things look like private clouds, but they're just essentially DevOps. It's cloud operations, kind of the same thing. >> Yeah, absolutely. And then with the edge things are becoming way more distributed where having a single large cloud provider is becoming even less relevant in that space and having kind of the central SaaS based management model, which is what we pioneered, like you said, we were ahead of the game at that time, is becoming sort of the most obvious choice now. >> Now you look back at your role at Stanford, distributed systems, again, they have world class program there, neural networks, you name it. It's really, really awesome. As well as Cal Berkeley, there was in debates with each other, who's better? But that's a separate interview. Now you got the edge, what are some of the distributed computing challenges right now with now the distributed edge coming online, industrial 5G, data? What do you see as some of the key areas to solve from a problem statement standpoint with edge and as cloud goes on-premises to essentially data center at the edge, apps coming over the top AI enabled. What's your take on that? >> Yeah, so I think... And there's different flavors of edge and the one that we focus on is, you know, what we call thick edge, which is you have this problem of managing thousands of as we call it micro data centers, rather than managing maybe few tens or hundreds of large data centers where the problem just completely shifts on its head, right? And I think it is still an unsolved problem today where whether you are a retailer or a telecommunications vendor, et cetera, managing your footprints of tens of thousands of stores as a retailer is solved in a very archaic way today because the tool set, the traditional management tooling that's designed to manage, let's say your data centers is not quite, you know, it gets retrofitted to manage these environments and it's kind of (indistinct), you know, round hole kind of situation. So I think the top most challenges are being able to manage this large footprint of micro data centers in the most effective way, right? Where you have latency solved, you have the issue of a small footprint of resources at thousands of locations, and how do you fit in your containerized or virtualized or other workloads in the most effective way? To have that solved, you know, you need to have the security aspects around these environments. So there's a number of challenges that kind of go hand-in-hand, like what is the most effective storage which, you know, can still be deployed in that compact environment? And then cost becomes a related point. >> Costs are huge 'cause if you move data, you're going to have cost. If you move compute, it's not as much. If you have an operating system concept, is the data and state or stateless? These are huge problems. This is an operating system, don't you think? >> Yeah, yeah, absolutely. It's a distributed operating system where it's multiple layers, you know, of ways of solving that problem just in the context of data like you said having an intermediate caching layer so that you know, you still do just in time processing at those edge locations and then send some data back and that's where you can incorporate some AI or other technologies, et cetera. So, you know, just data itself is a multi-layer problem there. >> Well, it's great to have you on this program. Advice final question for you, for the folks watching technical degrees, most people are finding out in elementary school, in middle school, a lot more robotics programs, a lot more tech exposure, you know, not just in Silicon Valley, but all around, you're starting to see that. What's your advice for young girls and people who are getting either coming into the workforce re-skilled as they get enter, it's easy to enter now as they stay in and how do they stay in? What's your advice? >> Yeah, so, you know, I think it's the same goal. I have two little daughters and it's the same principle I try to follow with them, which is I want to give them as much exposure as possible without me having any predefined ideas about what you know, they should pursue. But it's I think that exposure that you need to find for yourself one way or the other, because you really never know. Like, you know, my husband landed into computer science through a very, very meandering path, and then he discovered later in his career that it's the absolute calling for him. It's something he's very good at, right? But so... You know, it's... You know, the reason why he thinks he didn't pick that path early is because he didn't quite have that exposure. So it's that exposure to various things, even things you think that you may not be interested in is the most important aspect. And then things just naturally lend themselves. >> Find your calling, superpower, strengths. Know what you don't want to do. (John chuckles) >> Yeah, exactly. >> Great advice. Thank you so much for coming on and contributing to our program for International Women's Day. Great to see you in this context. We'll see you on theCUBE. We'll talk more about Platform9 when we go KubeCon or some other time. But thank you for sharing your personal perspective and experiences for our audience. Thank you. >> Fantastic. Thanks for having me, John. Always great. >> This is theCUBE's coverage of International Women's Day, I'm John Furrier. We're talking to the leaders in the industry, from developers to the boardroom and everything in between and getting the stories out there making an impact. Thanks for watching. (bright upbeat music)
SUMMARY :
and she's also the VP of Thank you for having me. I love interviewing you for many reasons. Yeah, so , you know, And then you get hooked on it. Did you find any blockers in your way? I think there were maybe I would say after, you know, Okay, so you got an pathway or you just decided, systems, you know, How do you talk to the I think one is that it's, you know, you got now all kinds of that you really have no How did you deal with that? And I've even, you know, And how do you develop to a level of discipline that you So I have to ask you the And then the second is, you know, reading Let me ask you a question. that I love, you know, and you got the big company. Yeah, so, you know, I mean, stuff you guys did and were doing. Which is you can never predict kind of the same thing. which is what we pioneered, like you said, Now you look back at your and how do you fit in your Costs are huge 'cause if you move data, just in the context of data like you said a lot more tech exposure, you know, Yeah, so, you know, I Know what you don't want to do. Great to see you in this context. Thanks for having me, John. and getting the stories
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Deania Davidson, Dell Technologies & Dave Lincoln, Dell Technologies | MWC Barcelona 2023
>> Narrator: theCUBE's live coverage is made possible by funding from Dell Technologies. Creating technologies that drive human progress. (upbeat music) >> Hey everyone and welcome back to Barcelona, Spain, it's theCUBE. We are live at MWC 23. This is day two of our coverage, we're giving you four days of coverage, but you already know that because you were here yesterday. Lisa Martin with Dave Nicholson. Dave this show is massive. I was walking in this morning and almost getting claustrophobic with the 80,000 people that are joining us. There is, seems to be at MWC 23 more interest in enterprise-class technology than we've ever seen before. What are some of the things that you've observed with that regard? >> Well I've observed a lot of people racing to the highest level messaging about how wonderful it is to have the kiss of a breeze on your cheek, and to feel the flowing wheat. (laughing) I want to hear about the actual things that make this stuff possible. >> Right. >> So I think we have a couple of guests here who can help us start to go down that path of actually understanding the real cool stuff that's behind the scenes. >> And absolutely we got some cool stuff. We've got two guests from Dell. Dave Lincoln is here, the VP of Networking and Emerging the Server Solutions, and Deania Davidson, Director Edge Server Product Planning and Management at Dell. So great to have you. >> Thank you. >> Two Daves, and a Davidson. >> (indistinct) >> Just me who stands alone here. (laughing) So guys talk about, Dave, we'll start with you the newest generation of PowerEdge servers. What's new? Why is it so exciting? What challenges for telecom operators is it solving? >> Yeah, well so this is actually Dell's largest server launch ever. It's the most expansive, which is notable because of, we have a pretty significant portfolio. We're very proud of our core mainstream portfolio. But really since the Supercompute in Dallas in November, that we started a rolling thunder of launches. MWC being part of that leading up to DTW here in May, where we're actually going to be announcing big investments in those parts of the market that are the growth segments of server. Specifically AIML, where we in, to address that. We're investing heavy in our XE series which we, as I said, we announced at Supercompute in November. And then we have to address the CSP segment, a big investment around the HS series which we just announced, and then lastly, the edge telecom segment which we're, we had the biggest investment, biggest announce in portfolio launch with XR series. >> Deania, lets dig into that. >> Yeah. >> Where we see the growth coming from you mentioned telecom CSPs with the edge. What are some of the growth opportunities there that organizations need Dell's help with to manage, so that they can deliver what they're demanding and user is wanting? >> The biggest areas being obviously, in addition the telecom has been the biggest one, but the other areas too we're seeing is in retail and manufacturing as well. And, so internally, I mean we're going to be focused on hardware, but we also have a solutions team who are working with us to build the solutions focused on retail, and edge and telecom as well on top of the servers that we'll talk about shortly. >> What are some of the biggest challenges that retailers and manufacturers are facing? And during the pandemic retailers, those that were successful pivoted very quickly to curbside delivery. >> Deania: Yeah. >> Those that didn't survive weren't able to do that digitally. >> Deania: Yeah. >> But we're seeing such demand. >> Yeah. >> At the retail edge. On the consumer side we want to get whatever we want right now. >> Yes. >> It has to be delivered, it has to be personalized. Talk a little bit more about some of the challenges there, within those two verticals and how Dell is helping to address those with the new server technologies. >> For retail, I think there's couple of things, the one is like in the fast food area. So obviously through COVID a lot of people got familiar and comfortable with driving through. >> Lisa: Yeah. >> And so there's probably a certain fast food restaurant everyone's pretty familiar with, they're pretty efficient in that, and so there are other customers who are trying to replicate that, and so how do we help them do that all, from a technology perspective. From a retail, it's one of the pickup and the online experience, but when you go into a store, I don't know about you but I go to Target, and I'm looking for something and I have kids who are kind of distracting you. Its like where is this one thing, and so I pull up the Target App for example, and it tells me where its at, right. And then obviously, stores want to make more money, so like hey, since you picked this thing, there are these things around you. So things like that is what we're having conversations with customers about. >> It's so interesting because the demand is there. >> Yeah, it is. >> And its not going to go anywhere. >> No. >> And it's certainly not going to be dialed down. We're not going to want less stuff, less often. >> Yeah (giggles) >> And as typical consumers, we don't necessarily make the association between what we're seeing in the palm of our hand on a mobile device. >> Deania: Right. >> And the infrastructure that's actually supporting all of it. >> Deania: Right. >> People hear the term Cloud and they think cloud-phone mystery. >> Yeah, magic just happens. >> Yeah. >> Yeah. >> But in fact, in order to support the things that we want to be able to do. >> Yeah. >> On the move, you have to optimize the server hardware. >> Deania: Yes. >> In certain ways. What does that mean exactly? When you say that its optimized, what are the sorts of decisions that you make when you're building? I think of this in the terms of Lego bricks. >> Yes, yeah >> Put together. What are some of the decisions that you make? >> So there were few key things that we really had to think about in terms of what was different from the Data center, which obviously supports the cloud environment, but it was all about how do we get closer to the customer right? How do we get things really fast and how do we compute that information really quickly. So for us, it's things like size. All right, so our server is going to weigh one of them is the size of a shoe box and (giggles), we have a picture with Dave. >> Dave: It's true. >> Took off his shoe. >> Its actually, its actually as big as a shoe. (crowd chuckles) >> It is. >> It is. >> To be fair, its a pretty big shoe. >> True, true. >> It is, but its small in relative to the old big servers that you see. >> I see what you're doing, you find a guy with a size 12, (crowd giggles) >> Yeah. >> Its the size of your shoe. >> Yeah. >> Okay. >> Its literally the size of a shoe, and that's our smallest server and its the smallest one in the portfolio, its the XR 4000, and so we've actually crammed a lot of technology in there going with the Intel ZRT processors for example to get into that compute power. The XR 8000 which you'll be hearing a lot more about shortly with our next guest is one I think from a telco perspective is our flagship product, and its size was a big thing there too. Ruggedization so its like (indistinct) certification, so it can actually operate continuously in negative 5 to 55 C, which for customers, or they need that range of temperature operation, flexibility was a big thing too. In meaning that, there are some customers who wanted to have one system in different areas of deployment. So can I take this one system and configure it one way, take that same system, configure another way and have it here. So flexibility was really key for us as well, and so we'll actually be seeing that in the next segment coming. >> I think one of, some of the common things you're hearing from this is our focus on innovation, purpose build servers, so yes our times, you know economic situation like in itself is tough yeah. But far from receding we've doubled down on investment and you've seen that with the products that we are launching here, and we will be launching in the years to come. >> I imagine there's a pretty sizeable day impact to the total adjustable market for PowerEdge based on the launch what you're doing, its going to be a tam, a good size tam expansion. >> Yeah, absolutely. Depending on how you look at it, its roughly we add about $30 Billion of adjustable tam between the three purposeful series that we've launched, XE, HS and XR. >> Can you comment on, I know Dell and customers are like this. Talk about, I'd love to get both of your perspective, I'm sure you have a favorite customer stories. But talk about the involvement of the customer in the generation, and the evolution of PowerEdge. Where are they in that process? What kind of feedback do they deliver? >> Well, I mean, just to start, one thing that is essential Cortana of Dell period, is it all is about the customer. All of it, everything that we do is about the customer, and so there is a big focus at our level, from on high to get out there and talk with customers, and actually we have a pretty good story around XR8000 which is call it our flagship of the XR line that we've just announced, and because of this deep customer intimacy, there was a last minute kind of architectural design change. >> Hm-mm. >> Which actually would have been, come to find out it would have been sort of a fatal flaw for deployment. So we corrected that because of this tight intimacy with our customers. This was in two Thanksgiving ago about and, so anyways it's super cool and the fact that we were able to make a change so late in development cycle, that's a testament to a lot of the speed and, speed of innovation that we're driving, so anyway that was that's one, just case of one example. >> Hm-mm. >> Let talk about AI, we can't go to any trade show without talking about AI, the big thing right now is ChatGPT. >> Yeah. >> I was using it the other day, it's so interesting. But, the growing demand for AI, talk about how its driving the evolution of the server so that more AI use cases can become more (indistinct). >> In the edge space primarily, we actually have another product, so I guess what you'll notice in the XR line itself because there are so many different use cases and technologies that support the different use cases. We actually have a range form factor, so we have really small, I guess I would say 350 ml the size of a shoe box, you know, Dave's shoe box. (crowd chuckles) And then we also have, at the other end a 472, so still small, but a little bit bigger, but we did recognize obviously AI was coming up, and so that is our XR 7620 platform and that does support 2 GPUs right, so, like for Edge infrencing, making sure that we have the capability to support customers in that too, but also in the small one, we do also have a GPU capability there, that also helps in those other use cases as well. So we've built the platforms even though they're small to be able to handle the GPU power for customers. >> So nice tight package, a lot of power there. >> Yes. >> Beside as we've all clearly demonstrated the size of Dave's shoe. (crowd chuckles) Dave, talk about Dell's long standing commitment to really helping to rapidly evolve the server market. >> Dave: Yeah. >> Its a pivotal payer there. >> Well, like I was saying, we see innovation, I mean, this is, to us its a race to the top. You talked about racing and messaging that sort of thing, when you opened up the show here, but we see this as a race to the top, having worked at other server companies where maybe its a little bit different, maybe more of a race to the bottom source of approach. That's what I love about being at Dell. This is very much, we understand that it's innovation is that is what's going to deliver the most value for our customers. So whether its some of the first to market, first of its kind sort of innovation that you find in the XR4000, or XR8000, or any of our XE line, we know that at the end of day, that is what going to propel Dell, do the best for our customers and thereby do the best for us. To be honest, its a little bit surprising walking by some of our competitors booths, there's been like a dearth of zero, like no, like it's almost like you wouldn't even know that there was a big launch here right? >> Yeah. >> Or is it just me? >> No. >> It was a while, we've been walking around and yet we've had, and its sort of maybe I should take this as a flattery, but a lot of our competitors have been coming by to our booth everyday actually. >> Deania: Yeah, everyday. >> They came by multiple times yesterday, they came by multiple times today, they're taking pictures of our stuff I kind of want to just send 'em a sample. >> Lisa: Or your shoe. >> Right? Or just maybe my shoe right? But anyway, so I suppose I should take it as an honor. >> Deania: Yeah. >> And conversely when we've walked over there we actually get in back (indistinct), maybe I need a high Dell (indistinct). (crowd chuckles) >> We just had that experience, yeah. >> Its kind of funny but. >> Its a good position to be in. >> Yeah. >> Yes. >> You talked about the involvement of the customers, talk a bit more about Dell's ecosystem is also massive, its part of what makes Dell, Dell. >> Wait did you say ego-system? (laughing) After David just. >> You caught that? Darn it! The talk about the influence or the part of the ecosystem and also some of the feedback from the partners as you've been rapidly evolving the server market and clearly your competitors are taking notice. >> Yeah, sorry. >> Deania: That's okay. >> Dave: you want to take that? >> I mean I would say generally, one of the things that Dell prides itself on is being able to deliver the worlds best innovation into the hands of our customers, faster and better that any other, the optimal solution. So whether its you know, working with our great partners like Intel, AMD Broadcom, these sorts of folks. That is, at the end of the day that is our core mantra, again its retractor on service, doing the best, you know, what's best for the customers. And we want to bring the world's best innovation from our technology partners, get it into the hands of our partners you know, faster and better than any other option out there. >> Its a satisfying business for all of us to be in, because to your point, I made a joke about the high level messaging. But really, that's what it comes down to. >> Lisa: Yeah. >> We do these things, we feel like sometimes we're toiling in obscurity, working with the hardware. But what it delivers. >> Deania: Hm-mm. >> The experiences. >> Dave: Absolutely. >> Deania: Yes. >> Are truly meaningful. So its a fun. >> Absolutely. >> Its a really fun thing to be a part of. >> It is. >> Absolutely. >> Yeah. Is there a favorite customer story that you have that really articulates the value of what Dell is doing, full PowerEdge, at the Edge? >> Its probably one I can't particularly name obviously but, it was, they have different environments, so, in one case there's like on flights or on sea vessels, and just being able to use the same box in those different environments is really cool. And they really appreciate having the small compact, where they can just take the server with them and go somewhere. That was really cool to me in terms of how they were using the products that we built for them. >> I have one that's kind of funny. It around XR8000. Again a customer I won't name but they're so proud of it, they almost kinds feel like they co defined it with us, they want to be on the patent with us so, anyways that's. >> Deania: (indistinct). >> That's what they went in for, yeah. >> So it shows the strength of the partnership that. >> Yeah, exactly. >> Of course, the ecosystem of partners, customers, CSVs, telecom Edge. Guys thank you so much for joining us today. >> Thank you. >> Thank you. >> Sharing what's new with the PowerEdge. We can't wait to, we're just, we're cracking open the box, we saw the shoe. (laughing) And we're going to be dealing a little bit more later. So thank you. >> We're going to be able to touch something soon? >> Yes, yes. >> Yeah. >> In couple of minutes? >> Next segment I think. >> All right! >> Thanks for setting the table for that guys. We really appreciate your time. >> Thank you for having us. >> Thank you. >> Alright, our pleasure. >> For our guests and for Dave Nicholson, I'm Lisa Martin . You're watching theCUBE. The leader in live tech coverage, LIVE in Barcelona, Spain, MWC 23. Don't go anywhere, we will be right back with our next guests. (gentle music)
SUMMARY :
that drive human progress. What are some of the have the kiss of a breeze that's behind the scenes. the VP of Networking and and a Davidson. the newest generation that are the growth segments of server. What are some of the but the other areas too we're seeing is What are some of the biggest challenges do that digitally. On the consumer side we some of the challenges there, the one is like in the fast food area. and the online experience, because the demand is there. going to be dialed down. in the palm of our hand And the infrastructure People hear the term Cloud the things that we want to be able to do. the server hardware. decisions that you make What are some of the from the Data center, its actually as big as a shoe. that you see. and its the smallest one in the portfolio, some of the common things for PowerEdge based on the between the three purposeful and the evolution of PowerEdge. flagship of the XR line and the fact that we were able the big thing right now is ChatGPT. the evolution of the server but also in the small one, a lot of power there. the size of Dave's shoe. the first to market, and its sort of maybe I should I kind of want to just send 'em a sample. But anyway, so I suppose I should take it we actually get in back (indistinct), involvement of the customers, Wait did you say ego-system? and also some of the one of the things that I made a joke about the we feel like sometimes So its a fun. that really articulates the the server with them they want to be on the patent with us so, So it shows the Of course, the ecosystem of partners, we saw the shoe. the table for that guys. we will be right back
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Supercloud Applications & Developer Impact | Supercloud2
(gentle music) >> Okay, welcome back to Supercloud 2, live here in Palo Alto, California for our live stage performance. Supercloud 2 is our second Supercloud event. We're going to get these out as fast as we can every couple months. It's our second one, you'll see two and three this year. I'm John Furrier, my co-host, Dave Vellante. A panel here to break down the Supercloud momentum, the wave, and the developer impact that we bringing back Vittorio Viarengo, who's a VP for Cross-Cloud Services at VMware. Sarbjeet Johal, industry influencer and Analyst at StackPayne, his company, Cube alumni and Influencer. Sarbjeet, great to see you. Vittorio, thanks for coming back. >> Nice to be here. >> My pleasure. >> Vittorio, you just gave a keynote where we unpacked the cross-cloud services, what VMware is doing, how you guys see it, not just from VMware's perspective, but VMware looking out broadly at the industry and developers came up and you were like, "Developers, developer, developers", kind of a goof on the Steve Ballmer famous meme that everyone's seen. This is a huge star, sorry, I mean a big piece of it. The developers are the canary in the coal mines. They're the ones who are being asked to code the digital transformation, which is fully business transformation and with the market the way it is right now in terms of the accelerated technology, every enterprise grade business model's changing. The technology is evolving, the builders are kind of, they want go faster. I'm saying they're stuck in a way, but that's my opinion, but there's a lot of growth. >> Yeah. >> The impact, they got to get released up and let it go. Those developers need to accelerate faster. It's been a big part of productivity, and the conversations we've had. So developer impact is huge in Supercloud. What's your, what do you guys think about this? We'll start with you, Sarbjeet. >> Yeah, actually, developers are the masons of the digital empires I call 'em, right? They lay every brick and build all these big empires. On the left side of the SDLC, or the, you know, when you look at the system operations, developer is number one cost from economic side of things, and from technology side of things, they are tech hungry people. They are developers for that reason because developer nights are long, hours are long, they forget about when to eat, you know, like, I've been a developer, I still code. So you want to keep them happy, you want to hug your developers. We always say that, right? Vittorio said that right earlier. The key is to, in this context, in the Supercloud context, is that developers don't mind mucking around with platforms or APIs or new languages, but they hate the infrastructure part. That's a fact. They don't want to muck around with servers. It's friction for them, it is like they don't want to muck around even with the VMs. So they want the programmability to the nth degree. They want to automate everything, so that's how they think and cloud is the programmable infrastructure, industrialization of infrastructure in many ways. So they are happy with where we are going, and we need more abstraction layers for some developers. By the way, I have this sort of thinking frame for last year or so, not all developers are same, right? So if you are a developer at an ISV, you behave differently. If you are a developer at a typical enterprise, you behave differently or you are forced to behave differently because you're not writing software.- >> Well, developers, developers have changed, I mean, Vittorio, you and I were talking earlier on the keynote, and this is kind of the key point is what is a developer these days? If everything is software enabled, I mean, even hardware interviews we do with Nvidia, and Amazon and other people building silicon, they all say the same thing, "It's software on a chip." So you're seeing the role of software up and down the stack and the role of the stack is changing. The old days of full stack developer, what does that even mean? I mean, the cloud is a half a stack kind of right there. So, you know, developers are certainly more agile, but cloud native, I mean VMware is epitome of operations, IT operations, and the Tan Zoo initiative, you guys started, you went after the developers to look at them, and ask them questions, "What do you need?", "How do you transform the Ops from virtualization?" Again, back to your point, so this hardware abstraction, what is software, what is cloud native? It's kind of messy equation these days. How do you guys grokel with that? >> I would argue that developers don't want the Supercloud. I dropped that up there, so, >> Dave: Why not? >> Because developers, they, once they get comfortable in AWS or Google, because they're doing some AI stuff, which is, you know, very trendy right now, or they are in IBM, any of the IPA scaler, professional developers, system developers, they love that stuff, right? Yeah, they don't, the infrastructure gets in the way, but they're just, the problem is, and I think the Supercloud should be driven by the operators because as we discussed, the operators have been left behind because they're busy with day-to-day jobs, and in most cases IT is centralized, developers are in the business units. >> John: Yeah. >> Right? So they get the mandate from the top, say, "Our bank, they're competing against". They gave teenagers or like young people the ability to do all these new things online, and Venmo and all this integration, where are we? "Oh yeah, we can do it", and then build it, and then deploy it, "Okay, we caught up." but now the operators are back in the private cloud trying to keep the backend system running and so I think the Supercloud is needed for the primarily, initially, for the operators to get in front of the developers, fit in the workflow, but lay the foundation so it is secure.- >> So, so I love this thinking because I love the rift, because the rift points to what is the target audience for the value proposition and if you're a developer, Supercloud enables you so you shouldn't have to deal with Supercloud. >> Exactly. >> What you're saying is get the operating environment or operating system done properly, whether it's architecture, building the platform, this comes back to architecture platform conversations. What is the future platform? Is it a vendor supplied or is it customer created platform? >> Dave: So developers want best to breed, is what you just said. >> Vittorio: Yeah. >> Right and operators, they, 'cause developers don't want to deal with governance, they don't want to deal with security, >> No. >> They don't want to deal with spinning up infrastructure. That's the role of the operator, but that's where Supercloud enables, to John's point, the developer, so to your question, is it a platform where the platform vendor is responsible for the architecture, or there is it an architectural standard that spans multiple clouds that has to emerge? Based on what you just presented earlier, Vittorio, you are the determinant of the architecture. It's got to be open, but you guys determine that, whereas the nirvana is, "Oh no, it's all open, and it just kind of works." >> Yeah, so first of all, let's all level set on one thing. You cannot tell developers what to do. >> Dave: Right, great >> At least great developers, right? Cannot tell them what to do. >> Dave: So that's what, that's the way I want to sort of, >> You can tell 'em what's possible. >> There's a bottle on that >> If you tell 'em what's possible, they'll test it, they'll look at it, but if you try to jam it down their throat, >> Yeah. >> Dave: You can't tell 'em how to do it, just like your point >> Let me answer your answer the question. >> Yeah, yeah. >> So I think we need to build an architect, help them build an architecture, but it cannot be proprietary, has to be built on what works in the cloud and so what works in the cloud today is Kubernetes, is you know, number of different open source project that you need to enable and then provide, use this, but when I first got exposed to Kubernetes, I said, "Hallelujah!" We had a runtime that works the same everywhere only to realize there are 12 different distributions. So that's where we come in, right? And other vendors come in to say, "Hey, no, we can make them all look the same. So you still use Kubernetes, but we give you a place to build, to set those operation policy once so that you don't create friction for the developers because that's the last thing you want to do." >> Yeah, actually, coming back to the same point, not all developers are same, right? So if you're ISV developer, you want to go to the lowest sort of level of the infrastructure and you want to shave off the milliseconds from to get that performance, right? If you're working at AWS, you are doing that. If you're working at scale at Facebook, you're doing that. At Twitter, you're doing that, but when you go to DMV and Kansas City, you're not doing that, right? So your developers are different in nature. They are given certain parameters to work with, certain sort of constraints on the budget side. They are educated at a different level as well. Like they don't go to that end of the degree of sort of automation, if you will. So you cannot have the broad stroking of developers. We are talking about a citizen developer these days. That's a extreme low, >> You mean Low-Code. >> Yeah, Low-Code, No-code, yeah, on the extreme side. On one side, that's citizen developers. On the left side is the professional developers, when you say developers, your mind goes to the professional developers, like the hardcore developers, they love the flexibility, you know, >> John: Well app, developers too, I mean. >> App developers, yeah. >> You're right a lot of, >> Sarbjeet: Infrastructure platform developers, app developers, yes. >> But there are a lot of customers, its a spectrum, you're saying. >> Yes, it's a spectrum >> There's a lot of customers don't want deal with that muck. >> Yeah. >> You know, like you said, AWS, Twitter, the sophisticated developers do, but there's a whole suite of developers out there >> Yeah >> That just want tools that are abstracted. >> Within a company, within a company. Like how I see the Supercloud is there shouldn't be anything which blocks the developers, like their view of the world, of the future. Like if you're blocked as a developer, like something comes in front of you, you are not developer anymore, believe me, (John laughing) so you'll go somewhere else >> John: First of all, I'm, >> You'll leave the company by the way. >> Dave: Yeah, you got to quit >> Yeah, you will quit, you will go where the action is, where there's no sort of blockage there. So like if you put in front of them like a huge amount of a distraction, they don't like it, so they don't, >> Well, the idea of a developer, >> Coming back to that >> Let's get into 'cause you mentioned platform. Get year in the term platform engineering now. >> Yeah. >> Platform developer. You know, I remember back in, and I think there's still a term used today, but when I graduated my computer science degree, we were called "Software engineers," right? Do people use that term "Software engineering", or is it "Software development", or they the same, are they different? >> Well, >> I think there's a, >> So, who's engineering what? Are they engineering or are they developing? Or both? Well, I think it the, you made a great point. There is a factor of, I had the, I was blessed to work with Adam Bosworth, that is the guy that created some of the abstraction layer, like Visual Basic and Microsoft Access and he had so, he made his whole career thinking about this layer, and he always talk about the professional developers, the developers that, you know, give him a user manual, maybe just go at the APIs, he'll build anything, right, from system engine, go down there, and then through obstruction, you get the more the procedural logic type of engineers, the people that used to be able to write procedural logic and visual basic and so on and so forth. I think those developers right now are a little cut out of the picture. There's some No-code, Low-Code environment that are maybe gain some traction, I caught up with Adam Bosworth two weeks ago in New York and I asked him "What's happening to this higher level developers?" and you know what he is told me, and he is always a little bit out there, so I'm going to use his thought process here. He says, "ChapGPT", I mean, they will get to a point where this high level procedural logic will be written by, >> John: Computers. >> Computers, and so we may not need as many at the high level, but we still need the engineers down there. The point is the operation needs to get in front of them >> But, wait, wait, you seen the ChatGPT meme, I dunno if it's a Dilbert thing where it's like, "Time to tic" >> Yeah, yeah, yeah, I did that >> "Time to develop the code >> Five minutes, time to decode", you know, to debug the codes like five hours. So you know, the whole equation >> Well, this ChatGPT is a hot wave, everyone's been talking about it because I think it illustrates something that's NextGen, feels NextGen, and it's just getting started so it's going to get better. I mean people are throwing stones at it, but I think it's amazing. It's the equivalent of me seeing the browser for the first time, you know, like, "Wow, this is really compelling." This is game-changing, it's not just keyword chat bots. It's like this is real, this is next level, and I think the Supercloud wave that people are getting behind points to that and I think the question of Ops and Dev comes up because I think if you limit the infrastructure opportunity for a developer, I think they're going to be handicapped. I mean that's a general, my opinion, the thesis is you give more aperture to developers, more choice, more capabilities, more good things could happen, policy, and that's why you're seeing the convergence of networking people, virtualization talent, operational talent, get into the conversation because I think it's an infrastructure engineering opportunity. I think this is a seminal moment in a new stack that's emerging from an infrastructure, software virtualization, low-code, no-code layer that will be completely programmable by things like the next Chat GPT or something different, but yet still the mechanics and the plumbing will still need engineering. >> Sarbjeet: Oh yeah. >> So there's still going to be more stuff coming on. >> Yeah, we have, with the cloud, we have made the infrastructure programmable and you give the programmability to the programmer, they will be very creative with that and so we are being very creative with our infrastructure now and on top of that, we are being very creative with the silicone now, right? So we talk about that. That's part of it, by the way. So you write the code to the particle's silicone now, and on the flip side, the silicone is built for certain use cases for AI Inference and all that. >> You saw this at CES? >> Yeah, I saw at CES, the scenario is this, the Bosch, I spoke to Bosch, I spoke to John Deere, I spoke to AWS guys, >> Yeah. >> They were showcasing their technology there and I was spoke to Azure guys as well. So the Bosch is a good example. So they are building, they are right now using AWS. I have that interview on camera, I will put it some sometime later on there online. So they're using AWS on the back end now, but Bosch is the number one, number one or number two depending on what day it is of the year, supplier of the componentry to the auto industry, and they are creating a platform for our auto industry, so is Qualcomm actually by the way, with the Snapdragon. So they told me that customers, their customers, BMW, Audi, all the manufacturers, they demand the diversity of the backend. Like they don't want all, they, all of them don't want to go to AWS. So they want the choice on the backend. So whatever they cook in the middle has to work, they have to sprinkle the data for the data sovereign side because they have Chinese car makers as well, and for, you know, for other reasons, competitive reasons and like use. >> People don't go to, aw, people don't go to AWS either for political reasons or like competitive reasons or specific use cases, but for the most part, generally, I haven't met anyone who hasn't gone first choice with either, but that's me personally. >> No, but they're building. >> Point is the developer wants choice at the back end is what I'm hearing, but then finish that thought. >> Their developers want the choice, they want the choice on the back end, number one, because the customers are asking for, in this case, the customers are asking for it, right? But the customers requirements actually drive, their economics drives that decision making, right? So in the middle they have to, they're forced to cook up some solution which is vendor neutral on the backend or multicloud in nature. So >> Yeah, >> Every >> I mean I think that's nirvana. I don't think, I personally don't see that happening right now. I mean, I don't see the parody with clouds. So I think that's a challenge. I mean, >> Yeah, true. >> I mean the fact of the matter is if the development teams get fragmented, we had this chat with Kit Colbert last time, I think he's going to come on and I think he's going to talk about his keynote in a few, in an hour or so, development teams is this, the cloud is heterogenous, which is great. It's complex, which is challenging. You need skilled engineering to manage these clouds. So if you're a CIO and you go all in on AWS, it's hard. Then to then go out and say, "I want to be completely multi-vendor neutral" that's a tall order on many levels and this is the multicloud challenge, right? So, the question is, what's the strategy for me, the CIO or CISO, what do I do? I mean, to me, I would go all in on one and start getting hedges and start playing and then look at some >> Crystal clear. Crystal clear to me. >> Go ahead. >> If you're a CIO today, you have to build a platform engineering team, no question. 'Cause if we agree that we cannot tell the great developers what to do, we have to create a platform engineering team that using pieces of the Supercloud can build, and let's make this very pragmatic and give examples. First you need to be able to lay down the run time, okay? So you need a way to deploy multiple different Kubernetes environment in depending on the cloud. Okay, now we got that. The second part >> That's like table stakes. >> That are table stake, right? But now what is the advantage of having a Supercloud service to do that is that now you can put a policy in one place and it gets distributed everywhere consistently. So for example, you want to say, "If anybody in this organization across all these different buildings, all these developers don't even know, build a PCI compliant microservice, They can only talk to PCI compliant microservice." Now, I sleep tight. The developers still do that. Of course they're going to get their hands slapped if they don't encrypt some messages and say, "Oh, that should have been encrypted." So number one. The second thing I want to be able to say, "This service that this developer built over there better satisfy this SLA." So if the SLA is not satisfied, boom, I automatically spin up multiple instances to certify the SLA. Developers unencumbered, they don't even know. So this for me is like, CIO build a platform engineering team using one of the many Supercloud services that allow you to do that and lay down. >> And part of that is that the vendor behavior is such, 'cause the incentive is that they don't necessarily always work together. (John chuckling) I'll give you an example, we're going to hear today from Western Union. They're AWS shop, but they want to go to Google, they want to use some of Google's AI tools 'cause they're good and maybe they're even arguably better, but they're also a Snowflake customer and what you'll hear from them is Amazon and Snowflake are working together so that SageMaker can be integrated with Snowflake but Google said, "No, you want to use our AI tools, you got to use BigQuery." >> Yeah. >> Okay. So they say, "Ah, forget it." So if you have a platform engineering team, you can maybe solve some of that vendor friction and get competitive advantage. >> I think that the future proximity concept that I talk about is like, when you're doing one thing, you want to do another thing. Where do you go to get that thing, right? So that is very important. Like your question, John, is that your point is that AWS is ahead of the pack, which is true, right? They have the >> breadth of >> Infrastructure by a lot >> infrastructure service, right? They breadth of services, right? So, how do you, When do you bring in other cloud providers, right? So I believe that you should standardize on one cloud provider, like that's your primary, and for others, bring them in on as needed basis, in the subsection or sub portfolio of your applications or your platforms, what ever you can. >> So yeah, the Google AI example >> Yeah, I mean, >> Or the Microsoft collaboration software example. I mean there's always or the M and A. >> Yeah, but- >> You're going to get to run Windows, you can run Windows on Amazon, so. >> By the way, Supercloud doesn't mean that you cannot do that. So the perfect example is say that you're using Azure because you have a SQL server intensive workload. >> Yep >> And you're using Google for ML, great. If you are using some differentiated feature of this cloud, you'll have to go somewhere and configure this widget, but what you can abstract with the Supercloud is the lifecycle manage of the service that runs on top, right? So how does the service get deployed, right? How do you monitor performance? How do you lifecycle it? How you secure it that you can abstract and that's the value and eventually value will win. So the customers will find what is the values, obstructing in making it uniform or going deeper? >> How about identity? Like take identity for instance, you know, that's an opportunity to abstract. Whether I use Microsoft Identity or Okta, and I can abstract that. >> Yeah, and then we have APIs and standards that we can use so eventually I think where there is enough pain, the right open source will emerge to solve that problem. >> Dave: Yeah, I can use abstract things like object store, right? That's pretty simple. >> But back to the engineering question though, is that developers, developers, developers, one thing about developers psychology is if something's not right, they say, "Go get fixing. I'm not touching it until you fix it." They're very sticky about, if something's not working, they're not going to do it again, right? So you got to get it right for developers. I mean, they'll maybe tolerate something new, but is the "juice worth the squeeze" as they say, right? So you can't go to direct say, "Hey, it's, what's a work in progress? We're going to get our infrastructure together and the world's going to be great for you, but just hang tight." They're going to be like, "Get your shit together then talk to me." So I think that to me is the question. It's an Ops question, but where's that value for the developer in Supercloud where the capabilities are there, there's less friction, it's simpler, it solves the complexity problem. I don't need these high skilled labor to manage Amazon. I got services exposed. >> That's what we talked about earlier. It's like the Walmart example. They basically, they took away from the developer the need to spin up infrastructure and worry about all the governance. I mean, it's not completely there yet. So the developer could focus on what he or she wanted to do. >> But there's a big, like in our industry, there's a big sort of flaw or the contention between developers and operators. Developers want to be on the cutting edge, right? And operators want to be on the stability, you know, like we want governance. >> Yeah, totally. >> Right, so they want to control, developers are like these little bratty kids, right? And they want Legos, like they want toys, right? Some of them want toys by way. They want Legos, they want to build there and they want make a mess out of it. So you got to make sure. My number one advice in this context is that do it up your application portfolio and, or your platform portfolio if you are an ISV, right? So if you are ISV you most probably, you're building a platform these days, do it up in a way that you can say this portion of our applications and our platform will adhere to what you are saying, standardization, you know, like Kubernetes, like slam dunk, you know, it works across clouds and in your data center hybrid, you know, whole nine yards, but there is some subset on the next door systems of innovation. Everybody has, it doesn't matter if you're DMV of Kansas or you are, you know, metaverse, right? Or Meta company, right, which is Facebook, they have it, they are building something new. For that, give them some freedom to choose different things like play with non-standard things. So that is the mantra for moving forward, for any enterprise. >> Do you think developers are happy with the infrastructure now or are they wanting people to get their act together? I mean, what's your reaction, or you think. >> Developers are happy as long as they can do their stuff, which is running code. They want to write code and innovate. So to me, when Ballmer said, "Developer, develop, Developer, what he meant was, all you other people get your act together so these developers can do their thing, and to me the Supercloud is the way for IT to get there and let developer be creative and go fast. Why not, without getting in trouble. >> Okay, let's wrap up this segment with a super clip. Okay, we're going to do a sound bite that we're going to make into a short video for each of you >> All right >> On you guys summarizing why Supercloud's important, why this next wave is relevant for the practitioners, for the industry and we'll turn this into an Instagram reel, YouTube short. So we'll call it a "Super clip. >> Alright, >> Sarbjeet, you want, you want some time to think about it? You want to go first? Vittorio, you want. >> I just didn't mind. (all laughing) >> No, okay, okay. >> I'll do it again. >> Go back. No, we got a fresh one. We'll going to already got that one in the can. >> I'll go. >> Sarbjeet, you go first. >> I'll go >> What's your super clip? >> In software systems, abstraction is your friend. I always say that. Abstraction is your friend, even if you're super professional developer, abstraction is your friend. We saw from the MFC library from C++ days till today. Abstract, use abstraction. Do not try to reinvent what's already being invented. Leverage cloud, leverage the platform side of the cloud. Not just infrastructure service, but platform as a service side of the cloud as well, and Supercloud is a meta platform built on top of these infrastructure services from three or four or five cloud providers. So use that and embrace the programmability, embrace the abstraction layer. That's the key actually, and developers who are true developers or professional developers as you said, they know that. >> Awesome. Great super clip. Vittorio, another shot at the plate here for super clip. Go. >> Multicloud is awesome. There's a reason why multicloud happened, is because gave our developers the ability to innovate fast and ever before. So if you are embarking on a digital transformation journey, which I call a survival journey, if you're not innovating and transforming, you're not going to be around in business three, five years from now. You have to adopt the Supercloud so the developer can be developer and keep building great, innovating digital experiences for your customers and IT can get in front of it and not get in trouble together. >> Building those super apps with Supercloud. That was a great super clip. Vittorio, thank you for sharing. >> Thanks guys. >> Sarbjeet, thanks for coming on talking about the developer impact Supercloud 2. On our next segment, coming up right now, we're going to hear from Walmart enterprise architect, how they are building and they are continuing to innovate, to build their own Supercloud. Really informative, instructive from a practitioner doing it in real time. Be right back with Walmart here in Palo Alto. Thanks for watching. (gentle music)
SUMMARY :
the Supercloud momentum, and developers came up and you were like, and the conversations we've had. and cloud is the and the role of the stack is changing. I dropped that up there, so, developers are in the business units. the ability to do all because the rift points to What is the future platform? is what you just said. the developer, so to your question, You cannot tell developers what to do. Cannot tell them what to do. You can tell 'em your answer the question. but we give you a place to build, and you want to shave off the milliseconds they love the flexibility, you know, platform developers, you're saying. don't want deal with that muck. that are abstracted. Like how I see the Supercloud is So like if you put in front of them you mentioned platform. and I think there's the developers that, you The point is the operation to decode", you know, the browser for the first time, you know, going to be more stuff coming on. and on the flip side, the middle has to work, but for the most part, generally, Point is the developer So in the middle they have to, the parody with clouds. I mean the fact of the matter Crystal clear to me. in depending on the cloud. So if the SLA is not satisfied, boom, 'cause the incentive is that So if you have a platform AWS is ahead of the pack, So I believe that you should standardize or the M and A. you can run Windows on Amazon, so. So the perfect example is abstract and that's the value Like take identity for instance, you know, the right open source will Dave: Yeah, I can use abstract things and the world's going to be great for you, the need to spin up infrastructure on the stability, you know, So that is the mantra for moving forward, Do you think developers are happy and to me the Supercloud is for each of you for the industry you want some time to think about it? I just didn't mind. got that one in the can. platform side of the cloud. Vittorio, another shot at the the ability to innovate thank you for sharing. the developer impact Supercloud 2.
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AWS Startup Showcase S3E1
(upbeat electronic music) >> Hello everyone, welcome to this CUBE conversation here from the studios in the CUBE in Palo Alto, California. I'm John Furrier, your host. We're featuring a startup, Astronomer. Astronomer.io is the URL, check it out. And we're going to have a great conversation around one of the most important topics hitting the industry, and that is the future of machine learning and AI, and the data that powers it underneath it. There's a lot of things that need to get done, and we're excited to have some of the co-founders of Astronomer here. Viraj Parekh, who is co-founder of Astronomer, and Paola Peraza Calderon, another co-founder, both with Astronomer. Thanks for coming on. First of all, how many co-founders do you guys have? >> You know, I think the answer's around six or seven. I forget the exact, but there's really been a lot of people around the table who've worked very hard to get this company to the point that it's at. We have long ways to go, right? But there's been a lot of people involved that have been absolutely necessary for the path we've been on so far. >> Thanks for that, Viraj, appreciate that. The first question I want to get out on the table, and then we'll get into some of the details, is take a minute to explain what you guys are doing. How did you guys get here? Obviously, multiple co-founders, sounds like a great project. The timing couldn't have been better. ChatGPT has essentially done so much public relations for the AI industry to kind of highlight this shift that's happening. It's real, we've been chronicalizing, take a minute to explain what you guys do. >> Yeah, sure, we can get started. So, yeah, when Viraj and I joined Astronomer in 2017, we really wanted to build a business around data, and we were using an open source project called Apache Airflow that we were just using sort of as customers ourselves. And over time, we realized that there was actually a market for companies who use Apache Airflow, which is a data pipeline management tool, which we'll get into, and that running Airflow is actually quite challenging, and that there's a big opportunity for us to create a set of commercial products and an opportunity to grow that open source community and actually build a company around that. So the crux of what we do is help companies run data pipelines with Apache Airflow. And certainly we've grown in our ambitions beyond that, but that's sort of the crux of what we do for folks. >> You know, data orchestration, data management has always been a big item in the old classic data infrastructure. But with AI, you're seeing a lot more emphasis on scale, tuning, training. Data orchestration is the center of the value proposition, when you're looking at coordinating resources, it's one of the most important things. Can you guys explain what data orchestration entails? What does it mean? Take us through the definition of what data orchestration entails. >> Yeah, for sure. I can take this one, and Viraj, feel free to jump in. So if you google data orchestration, here's what you're going to get. You're going to get something that says, "Data orchestration is the automated process" "for organizing silo data from numerous" "data storage points, standardizing it," "and making it accessible and prepared for data analysis." And you say, "Okay, but what does that actually mean," right, and so let's give sort of an an example. So let's say you're a business and you have sort of the following basic asks of your data team, right? Okay, give me a dashboard in Sigma, for example, for the number of customers or monthly active users, and then make sure that that gets updated on an hourly basis. And then number two, a consistent list of active customers that I have in HubSpot so that I can send them a monthly product newsletter, right? Two very basic asks for all sorts of companies and organizations. And when that data team, which has data engineers, data scientists, ML engineers, data analysts get that request, they're looking at an ecosystem of data sources that can help them get there, right? And that includes application databases, for example, that actually have in product user behavior and third party APIs from tools that the company uses that also has different attributes and qualities of those customers or users. And that data team needs to use tools like Fivetran to ingest data, a data warehouse, like Snowflake or Databricks to actually store that data and do analysis on top of it, a tool like DBT to do transformations and make sure that data is standardized in the way that it needs to be, a tool like Hightouch for reverse ETL. I mean, we could go on and on. There's so many partners of ours in this industry that are doing really, really exciting and critical things for those data movements. And the whole point here is that data teams have this plethora of tooling that they use to both ingest the right data and come up with the right interfaces to transform and interact with that data. And data orchestration, in our view, is really the heartbeat of all of those processes, right? And tangibly the unit of data orchestration is a data pipeline, a set of tasks or jobs that each do something with data over time and eventually run that on a schedule to make sure that those things are happening continuously as time moves on and the company advances. And so, for us, we're building a business around Apache Airflow, which is a workflow management tool that allows you to author, run, and monitor data pipelines. And so when we talk about data orchestration, we talk about sort of two things. One is that crux of data pipelines that, like I said, connect that large ecosystem of data tooling in your company. But number two, it's not just that data pipeline that needs to run every day, right? And Viraj will probably touch on this as we talk more about Astronomer and our value prop on top of Airflow. But then it's all the things that you need to actually run data and production and make sure that it's trustworthy, right? So it's actually not just that you're running things on a schedule, but it's also things like CICD tooling, secure secrets management, user permissions, monitoring, data lineage, documentation, things that enable other personas in your data team to actually use those tools. So long-winded way of saying that it's the heartbeat, we think, of of the data ecosystem, and certainly goes beyond scheduling, but again, data pipelines are really at the center of it. >> One of the things that jumped out, Viraj, if you can get into this, I'd like to hear more about how you guys look at all those little tools that are out. You mentioned a variety of things. You look at the data infrastructure, it's not just one stack. You've got an analytic stack, you've got a realtime stack, you've got a data lake stack, you got an AI stack potentially. I mean you have these stacks now emerging in the data world that are fundamental, that were once served by either a full package, old school software, and then a bunch of point solution. You mentioned Fivetran there, I would say in the analytics stack. Then you got S3, they're on the data lake stack. So all these things are kind of munged together. >> Yeah. >> How do you guys fit into that world? You make it easier, or like, what's the deal? >> Great question, right? And you know, I think that one of the biggest things we've found in working with customers over the last however many years is that if a data team is using a bunch of tools to get what they need done, and the number of tools they're using is growing exponentially and they're kind of roping things together here and there, that's actually a sign of a productive team, not a bad thing, right? It's because that team is moving fast. They have needs that are very specific to them, and they're trying to make something that's exactly tailored to their business. So a lot of times what we find is that customers have some sort of base layer, right? That's kind of like, it might be they're running most of the things in AWS, right? And then on top of that, they'll be using some of the things AWS offers, things like SageMaker, Redshift, whatever, but they also might need things that their cloud can't provide. Something like Fivetran, or Hightouch, those are other tools. And where data orchestration really shines, and something that we've had the pleasure of helping our customers build, is how do you take all those requirements, all those different tools and whip them together into something that fulfills a business need? So that somebody can read a dashboard and trust the number that it says, or somebody can make sure that the right emails go out to their customers. And Airflow serves as this amazing kind of glue between that data stack, right? It's to make it so that for any use case, be it ELT pipelines, or machine learning, or whatever, you need different things to do them, and Airflow helps tie them together in a way that's really specific for a individual business' needs. >> Take a step back and share the journey of what you guys went through as a company startup. So you mentioned Apache, open source. I was just having an interview with a VC, we were talking about foundational models. You got a lot of proprietary and open source development going on. It's almost the iPhone/Android moment in this whole generative space and foundational side. This is kind of important, the open source piece of it. Can you share how you guys started? And I can imagine your customers probably have their hair on fire and are probably building stuff on their own. Are you guys helping them? Take us through, 'cause you guys are on the front end of a big, big wave, and that is to make sense of the chaos, rain it in. Take us through your journey and why this is important. >> Yeah, Paola, I can take a crack at this, then I'll kind of hand it over to you to fill in whatever I miss in details. But you know, like Paola is saying, the heart of our company is open source, because we started using Airflow as an end user and started to say like, "Hey wait a second," "more and more people need this." Airflow, for background, started at Airbnb, and they were actually using that as a foundation for their whole data stack. Kind of how they made it so that they could give you recommendations, and predictions, and all of the processes that needed orchestrated. Airbnb created Airflow, gave it away to the public, and then fast forward a couple years and we're building a company around it, and we're really excited about that. >> That's a beautiful thing. That's exactly why open source is so great. >> Yeah, yeah. And for us, it's really been about watching the community and our customers take these problems, find a solution to those problems, standardize those solutions, and then building on top of that, right? So we're reaching to a point where a lot of our earlier customers who started to just using Airflow to get the base of their BI stack down and their reporting in their ELP infrastructure, they've solved that problem and now they're moving on to things like doing machine learning with their data, because now that they've built that foundation, all the connective tissue for their data arriving on time and being orchestrated correctly is happening, they can build a layer on top of that. And it's just been really, really exciting kind of watching what customers do once they're empowered to pick all the tools that they need, tie them together in the way they need to, and really deliver real value to their business. >> Can you share some of the use cases of these customers? Because I think that's where you're starting to see the innovation. What are some of the companies that you're working with, what are they doing? >> Viraj, I'll let you take that one too. (group laughs) >> So you know, a lot of it is... It goes across the gamut, right? Because it doesn't matter what you are, what you're doing with data, it needs to be orchestrated. So there's a lot of customers using us for their ETL and ELT reporting, right? Just getting data from other disparate sources into one place and then building on top of that. Be it building dashboards, answering questions for the business, building other data products and so on and so forth. From there, these use cases evolve a lot. You do see folks doing things like fraud detection, because Airflow's orchestrating how transactions go, transactions get analyzed. They do things like analyzing marketing spend to see where your highest ROI is. And then you kind of can't not talk about all of the machine learning that goes on, right? Where customers are taking data about their own customers, kind of analyze and aggregating that at scale, and trying to automate decision making processes. So it goes from your most basic, what we call data plumbing, right? Just to make sure data's moving as needed, all the ways to your more exciting expansive use cases around automated decision making and machine learning. >> And I'd say, I mean, I'd say that's one of the things that I think gets me most excited about our future, is how critical Airflow is to all of those processes, and I think when you know a tool is valuable is when something goes wrong and one of those critical processes doesn't work. And we know that our system is so mission critical to answering basic questions about your business and the growth of your company for so many organizations that we work with. So it's, I think, one of the things that gets Viraj and I and the rest of our company up every single morning is knowing how important the work that we do for all of those use cases across industries, across company sizes, and it's really quite energizing. >> It was such a big focus this year at AWS re:Invent, the role of data. And I think one of the things that's exciting about the open AI and all the movement towards large language models is that you can integrate data into these models from outside. So you're starting to see the integration easier to deal with. Still a lot of plumbing issues. So a lot of things happening. So I have to ask you guys, what is the state of the data orchestration area? Is it ready for disruption? Has it already been disrupted? Would you categorize it as a new first inning kind of opportunity, or what's the state of the data orchestration area right now? Both technically and from a business model standpoint. How would you guys describe that state of the market? >> Yeah, I mean, I think in a lot of ways, in some ways I think we're category creating. Schedulers have been around for a long time. I released a data presentation sort of on the evolution of going from something like Kron, which I think was built in like the 1970s out of Carnegie Mellon. And that's a long time ago, that's 50 years ago. So sort of like the basic need to schedule and do something with your data on a schedule is not a new concept. But to our point earlier, I think everything that you need around your ecosystem, first of all, the number of data tools and developer tooling that has come out industry has 5X'd over the last 10 years. And so obviously as that ecosystem grows, and grows, and grows, and grows, the need for orchestration only increases. And I think, as Astronomer, I think we... And we work with so many different types of companies, companies that have been around for 50 years, and companies that got started not even 12 months ago. And so I think for us it's trying to, in a ways, category create and adjust sort of what we sell and the value that we can provide for companies all across that journey. There are folks who are just getting started with orchestration, and then there's folks who have such advanced use case, 'cause they're hitting sort of a ceiling and only want to go up from there. And so I think we, as a company, care about both ends of that spectrum, and certainly want to build and continue building products for companies of all sorts, regardless of where they are on the maturity curve of data orchestration. >> That's a really good point, Paola. And I think the other thing to really take into account is it's the companies themselves, but also individuals who have to do their jobs. If you rewind the clock like 5 or 10 years ago, data engineers would be the ones responsible for orchestrating data through their org. But when we look at our customers today, it's not just data engineers anymore. There's data analysts who sit a lot closer to the business, and the data scientists who want to automate things around their models. So this idea that orchestration is this new category is right on the money. And what we're finding is the need for it is spreading to all parts of the data team, naturally where Airflow's emerged as an open source standard and we're hoping to take things to the next level. >> That's awesome. We've been up saying that the data market's kind of like the SRE with servers, right? You're going to need one person to deal with a lot of data, and that's data engineering, and then you're got to have the practitioners, the democratization. Clearly that's coming in what you're seeing. So I have to ask, how do you guys fit in from a value proposition standpoint? What's the pitch that you have to customers, or is it more inbound coming into you guys? Are you guys doing a lot of outreach, customer engagements? I'm sure they're getting a lot of great requirements from customers. What's the current value proposition? How do you guys engage? >> Yeah, I mean, there's so many... Sorry, Viraj, you can jump in. So there's so many companies using Airflow, right? So the baseline is that the open source project that is Airflow that came out of Airbnb, over five years ago at this point, has grown exponentially in users and continues to grow. And so the folks that we sell to primarily are folks who are already committed to using Apache Airflow, need data orchestration in their organization, and just want to do it better, want to do it more efficiently, want to do it without managing that infrastructure. And so our baseline proposition is for those organizations. Now to Viraj's point, obviously I think our ambitions go beyond that, both in terms of the personas that we addressed and going beyond that data engineer, but really it's to start at the baseline, as we continue to grow our our company, it's really making sure that we're adding value to folks using Airflow and help them do so in a better way, in a larger way, in a more efficient way, and that's really the crux of who we sell to. And so to answer your question on, we get a lot of inbound because they're... >> You have a built in audience. (laughs) >> The world that use it. Those are the folks who we talk to and come to our website and chat with us and get value from our content. I mean, the power of the opensource community is really just so, so big, and I think that's also one of the things that makes this job fun. >> And you guys are in a great position. Viraj, you can comment a little, get your reaction. There's been a big successful business model to starting a company around these big projects for a lot of reasons. One is open source is continuing to be great, but there's also supply chain challenges in there. There's also we want to continue more innovation and more code and keeping it free and and flowing. And then there's the commercialization of productizing it, operationalizing it. This is a huge new dynamic, I mean, in the past 5 or so years, 10 years, it's been happening all on CNCF from other areas like Apache, Linux Foundation, they're all implementing this. This is a huge opportunity for entrepreneurs to do this. >> Yeah, yeah. Open source is always going to be core to what we do, because we wouldn't exist without the open source community around us. They are huge in numbers. Oftentimes they're nameless people who are working on making something better in a way that everybody benefits from it. But open source is really hard, especially if you're a company whose core competency is running a business, right? Maybe you're running an e-commerce business, or maybe you're running, I don't know, some sort of like, any sort of business, especially if you're a company running a business, you don't really want to spend your time figuring out how to run open source software. You just want to use it, you want to use the best of it, you want to use the community around it, you want to be able to google something and get answers for it, you want the benefits of open source. You don't have the time or the resources to invest in becoming an expert in open source, right? And I think that dynamic is really what's given companies like us an ability to kind of form businesses around that in the sense that we'll make it so people get the best of both worlds. You'll get this vast open ecosystem that you can build on top of, that you can benefit from, that you can learn from. But you won't have to spend your time doing undifferentiated heavy lifting. You can do things that are just specific to your business. >> It's always been great to see that business model evolve. We used a debate 10 years ago, can there be another Red Hat? And we said, not really the same, but there'll be a lot of little ones that'll grow up to be big soon. Great stuff. Final question, can you guys share the history of the company? The milestones of Astromer's journey in data orchestration? >> Yeah, we could. So yeah, I mean, I think, so Viraj and I have obviously been at Astronomer along with our other founding team and leadership folks for over five years now. And it's been such an incredible journey of learning, of hiring really amazing people, solving, again, mission critical problems for so many types of organizations. We've had some funding that has allowed us to invest in the team that we have and in the software that we have, and that's been really phenomenal. And so that investment, I think, keeps us confident, even despite these sort of macroeconomic conditions that we're finding ourselves in. And so honestly, the milestones for us are focusing on our product, focusing on our customers over the next year, focusing on that market for us that we know can get valuable out of what we do, and making developers' lives better, and growing the open source community and making sure that everything that we're doing makes it easier for folks to get started, to contribute to the project and to feel a part of the community that we're cultivating here. >> You guys raised a little bit of money. How much have you guys raised? >> Don't know what the total is, but it's in the ballpark over $200 million. It feels good to... >> A little bit of capital. Got a little bit of cap to work with there. Great success. I know as a Series C Financing, you guys have been down. So you're up and running, what's next? What are you guys looking to do? What's the big horizon look like for you from a vision standpoint, more hiring, more product, what is some of the key things you're looking at doing? >> Yeah, it's really a little of all of the above, right? Kind of one of the best and worst things about working at earlier stage startups is there's always so much to do and you often have to just kind of figure out a way to get everything done. But really investing our product over the next, at least over the course of our company lifetime. And there's a lot of ways we want to make it more accessible to users, easier to get started with, easier to use, kind of on all areas there. And really, we really want to do more for the community, right, like I was saying, we wouldn't be anything without the large open source community around us. And we want to figure out ways to give back more in more creative ways, in more code driven ways, in more kind of events and everything else that we can keep those folks galvanized and just keep them happy using Airflow. >> Paola, any final words as we close out? >> No, I mean, I'm super excited. I think we'll keep growing the team this year. We've got a couple of offices in the the US, which we're excited about, and a fully global team that will only continue to grow. So Viraj and I are both here in New York, and we're excited to be engaging with our coworkers in person finally, after years of not doing so. We've got a bustling office in San Francisco as well. So growing those teams and continuing to hire all over the world, and really focusing on our product and the open source community is where our heads are at this year. So, excited. >> Congratulations. 200 million in funding, plus. Good runway, put that money in the bank, squirrel it away. It's a good time to kind of get some good interest on it, but still grow. Congratulations on all the work you guys do. We appreciate you and the open source community does, and good luck with the venture, continue to be successful, and we'll see you at the Startup Showcase. >> Thank you. >> Yeah, thanks so much, John. Appreciate it. >> Okay, that's the CUBE Conversation featuring astronomer.io, that's the website. Astronomer is doing well. Multiple rounds of funding, over 200 million in funding. Open source continues to lead the way in innovation. Great business model, good solution for the next gen cloud scale data operations, data stacks that are emerging. I'm John Furrier, your host, thanks for watching. (soft upbeat music)
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Brian Stevens, Neural Magic | Cube Conversation
>> John: Hello and welcome to this cube conversation here in Palo Alto, California. I'm John Furrier, host of theCUBE. We got a great conversation on making machine learning easier and more affordable in an era where everybody wants more machine learning and AI. We're featuring Neural Magic with the CEO is also Cube alumni, Brian Steve. CEO, Great to see you Brian. Thanks for coming on this cube conversation. Talk about machine learning. >> Brian: Hey John, happy to be here again. >> John: What a buzz that's going on right now? Machine learning, one of the hottest topics, AI front and center, kind of going mainstream. We're seeing the success of the, of the kind of NextGen capabilities in the enterprise and in apps. It's a really exciting time. So perfect timing. Great, great to have this conversation. Let's start with taking a minute to explain what you guys are doing over there at Neural Magic. I know there's some history there, neural networks, MIT. But the, the convergence of what's going on, this big wave hitting, it's an exciting time for you guys. Take a minute to explain the company and your mission. >> Brian: Sure, sure, sure. So, as you said, the company's Neural Magic and spun out at MIT four plus years ago, along with some people and, and some intellectual property. And you summarize it better than I can cause you said, we're just trying to make, you know, AI that much easier. And so, but like another level of specificity around it is. You know, in the world you have a lot of like data scientists really focusing on making AI work for whatever their use case is. And then the next phase of that, then they're looking at optimizing the models that they built. And then it's not good enough just to work on models. You got to put 'em into production. So, what we do is we make it easier to optimize the models that have been developed and trained and then trying to make it super simple when it comes time to deploying those in production and managing them. >> Brian: You know, we've seen this movie before with the cloud. You start to see abstractions come out. Data science we saw like was like the, the secret art of being like a data scientist now democratization of data. You're kind of seeing a similar wave with machine learning models, foundational models, some call it developers are getting involved. Model complexity's still there, but, but it's getting easier. There's almost like the democratization happening. You got complexity, you got deployment, it's challenges, cost, you got developers involved. So it's like how do you grow it? How do you get more horsepower? And then how do you make developers productive, right? So like, this seems to be the thread. So, so where, where do you see this going? Because there's going to be a massive demand for, I want to do more with my machine learning. But what's the data source? What's the formatting? This kind of a stack develop, what, what are you guys doing to address this? Can you take us through and demystify this, this wave that's hitting, that everyone's seeing? >> Brian: Yeah. Now like you said, like, you know, the democratization of all of it. And that brings me all the way back to like the roots of open source, right? When you think about like, like back in the day you had to build your own tech stack yourself. A lot of people probably probably don't remember that. And then you went, you're building, you're always starting on a body of code or a module that was out there with open source. And I think that's what I equate to where AI has gotten to with what you were talking about the foundational models that didn't really exist years ago. So you really were like putting the layers of your models together in the formulas and it was a lot of heavy lifting. And so there was so much time spent on development. With far too few success cases, you know, to get into production to solve like a business stereo technical need. But as these, what's happening is as these models are becoming foundational. It's meaning people don't have to start from scratch. They're actually able to, you know, the avant-garde now is start with existing model that almost does what you want, but then applying your data set to it. So it's, you know, it's really the industry moving forward. And then we, you know, and, and the best thing about it is open source plays a new dimension, but this time, you know, in the, in the realm of AI. And so to us though, like, you know, I've been like, I spent a career focusing on, I think on like the, not just the technical side, but the consumption of the technology and how it's still way too hard for somebody to actually like, operationalize technology that all those vendors throw at them. So I've always been like empathetic the user around like, you know what their job is once you give them great technology. And so it's still too difficult even with the foundational models because what happens is there's really this impedance mismatch between the development of the model and then where, where the model has to live and run and be deployed and the life cycle of the model, if you will. And so what we've done in our research is we've developed techniques to introduce what's known as sparsity into a machine learning model. It's already been developed and trained. And what that sparsity does is that unlocks by making that model so much smaller. So in many cases we can make a model 90 to 95% smaller, even smaller than that in research. So, and, and so by doing that, we do that in a way that preserves all the accuracy out of the foundational model as you talked about. So now all of a sudden you get this much smaller model just as accurate. And then the even more exciting part about it is we developed a software-based engine called Deep Source. And what that, what the Inference Runtime does is takes that now sparsified model and it runs it, but because you sparsified it, it only needs a fraction of the compute that it, that it would've needed otherwise. So what we've done is make these models much faster, much smaller, and then by pairing that with an inference runtime, you now can actually deploy that model anywhere you want on commodity hardware, right? So X 86 in the cloud, X 86 in the data center arm at the edge, it's like this massive unlock that happens because you get the, the state-of-the-art models, but you get 'em, you know, on the IT assets and the commodity infrastructure. That is where all the applications are running today. >> John: I want to get into the inference piece and the deep sparse you mentioned, but I first have to ask, you mentioned open source, Dave and I with some fellow cube alumnis. We're having a chat about, you know, the iPhone and Android moment where you got proprietary versus open source. You got a similar thing happening with some of these machine learning modules where there's a lot of proprietary things happening and there's open source movement is growing. So is there a balance there? Are they all trying to do the same thing? Is it more like a chip, you know, silicons involved, all kinds of things going on that are really fascinating from a science. What's your, what's your reaction to that? >> Brian: I think it's like anything that, you know, the way we talk about AI you think had been around for decades, but the reality is it's been some of the deep learning models. When we first, when we first started taking models that the brain team was working on at Google and billing APIs around them on Google Cloud where the first cloud to even have AI services was 2015, 2016. So when you think about it, it's really been what, 6 years since like this thing is even getting lift off. So I think with that, everybody's throwing everything at it. You know, there's tons of funded hardware thrown at specialty for training or inference new companies. There's legacy companies that are getting into like AI now and whether it's a, you know, a CPU company that's now building specialized ASEX for training. There's new tech stacks proprietary software and there's a ton of asset service. So it really is, you know, what's gone from nascent 8 years ago is the wild, wild west out there. So there's a, there's a little bit of everything right now and I think that makes sense because at the early part of any industry it really becomes really specialized. And that's the, you know, showing my age of like, you know, the early pilot of the two thousands, you know, red Hat people weren't running X 86 in enterprise back then and they thought it was a toy and they certainly weren't running open source, but you really, and it made sense that they weren't because it didn't deliver what they needed to at that time. So they needed specialty stacks, they needed expensive, they needed expensive hardware that did what an Oracle database needed to do. They needed proprietary software. But what happens is that commoditizes through both hardware and through open source and the same thing's really just starting with with AI. >> John: Yeah. And I think that's a great point before we to call that out because in any industry timing's everything, right? I mean I remember back in the 80s, late 80s and 90s, AI, you know, stuff was going on and it just wasn't, there wasn't enough horsepower, there wasn't enough tech. >> Brian: Yep. >> John: You mentioned some of the processing. So AI is this industry that has all these experts who have been itch scratching that itch for decades. And now with cloud and custom silicon. The tech fundamental at the lower end of the stack, if you will, on the performance side is significantly more performant. It's there you got more capabilities. >> Brian: Yeah. >> John: Now you're kicking into more software, faster software. So it just seems like we're at a tipping point where finally it's here, like that AI moment or machine learning and now data is, is involved. So this is where organizations I see really jumping in with the CEO mandate. Hey team, make ML work for us. Go figure it out. It's got to be an advantage for us. >> Brian: Yeah. >> John: So now they go, okay boss, we will. So what, what do they do? What's the steps does an enterprise take to get machine learning into their organizations? Cause you know, it's coming down from the boards, you know, how does this work for rob? >> Brian: Yeah. Like the, you know, the, what we're seeing is it's like anything, like it's, whether that was source adoption or whether that was cloud adoption, it always starts usually with one person. And increasingly it is the CEO, which realizes they're getting further behind the competition because they're not leaning in, you know, faster. But typically it really comes down to like a really strong practitioner that's inside the organization, right? And, that realizes that the number one goal isn't doing more and just training more models and and necessarily being proprietary about it. It's really around understanding the art of the possible. Something that's grounded in the art of the possible, what, what deep learning can do today and what business outcomes you can deliver, you know, if you can employ. And then there's well proven paths through that. It's just that because of where it's been, it's not that industrialized today. It's very much, you know, you see ML project by ML project is very snowflakey, right? And that was kind of the early days of open source as well. And so, we're just starting to get to the point where it's getting easier, it's getting more industrialized, there's less steps, there's less burdensome on developers, there's less burdensome on, on the deployment side. And we're trying to bring that, that whole last mile by saying, you know what? Deploying deep learning and AI models should be as easy as the as to deploy your application, right? You shouldn't have to take an extra step to deploy an AI model. It shouldn't have to require a new hardware, it shouldn't require a new process, a new DevOps model. It should be as simple as what you're already doing. >> John: What is the best practice for companies to effectively bring an acceptable level of machine learning and performance into their organizations? >> Brian: Yeah, I think like the, the number one start is like what you hinted at before is they, they have to know the use case. They have to, in most cases, you're going to find across every industry you know, that that problem's been tackled by some company, right? And then you have to have the best practice around fine-tuning the models already exist. So fine tuning that existing model. That foundational model on your unique dataset. You, you know, if you are in medical instruments, it's not good enough to identify that it's a medical instrument in the picture. You got to know what type of medical instrument. So there's always a fine tuning step. And so we've created open source tools that make it easy for you to do two things at once. You can fine tune that existing foundational model, whether that's in the language space or whether that's in the vision space. You can fine tune that on your dataset. And at the same time you get an optimized model that comes out the other end. So you get kind of both things. So you, you no longer have to worry about you're, we're freeing you from worrying about the complexity of that transfer learning, if you will. And we're freeing you from worrying about, well where am I going to deploy the model? Where does it need to be? Does it need to be on a device, an edge, a data center, a cloud edge? What kind of hardware is it? Is there enough hardware there? We're liberating you from all of that. Because what you want, what you can count on is there'll always be commodity capability, commodity CPUs where you want to deploy in abundance cause that's where your application is. And so all of a sudden we're just freeing you of that, of that whole step. >> John: Okay. Let's get into deep sparse because you mentioned that earlier. What inspired the creation of deep sparse and how does it differ from any other solutions in the market that are out there? >> Brian: Sure. So, so where unique is it? It starts by, by two things. One is what the industry's pretty good at from the optimization side is they're good at like this thing called quantization, which turns like, you know, big numbers into small numbers, lower precision. So a 32 bit representation of a, of AI weight into a bit. And they're good at like cutting out layers, which also takes away accuracy. What we've figured out is to take those, the industry techniques for those that are best practice, but we combined it with unstructured varsity. So by reducing that model by 90 to 95% in size, that's great because it's made it smaller. But we've taken that when it's the deep sparse engine, when you deploy it that looks at that model and says, because it's so much smaller, I no longer have to run the part of the model that's been essentially sparsified. So what that's done is, it's meant that you no longer need a supercomputer to run models because there's not nearly as much math and processing as there was before the model was optimized. So now what happens is, every CPU platform out there has, has an enormous amount of compute because we've sparsified the rest of it away. So you can pick a, you can pick your, your laptop and you have enough compute to run state-of-the-art models. The second thing that, and you need a software engine to do that cause it ignores the parts of the models. It doesn't need to run, which is what like specialized hardware can't do. The second part is it's then turned into a memory efficiency problem. So it's really around just getting memory, getting the models loaded into the cash of the computer and keeping it there. Never having to go back out to memory. So, so our techniques are both, we reduce the model size and then we only run the part of the model that matters and then we keep it all in cash. And so what that does is it gets us to like these, these low, low latency faster and we're able to increase, you know, the CPU processing by an order magnitude. >> John: Yeah. That low latency is key. And you got developers, you know, co coding super fast. We'll get to the developer angle in a second. I want to just follow up on this, this motivation behind the, the deep sparse because you know, as we were talking earlier before we came on camera about the old days, I mean, not too long ago, virtualization and VMware abstracted away the os from, from the hardware rights and the server virtualization changed the game. >> Brian: Yeah. >> John: And that basically invented cloud computing as we know it today. So, so we see that abstraction. >> Brian: Yeah. >> John: There seems to be a motivation behind abstracting the way the machine learning models away from the hardware. And that seems to be bringing advantages to the AI growth. Can you elaborate on, is that true? And it's, what's your comment? >> Brian: It's true. I think it's true for us. I don't think the industry's there yet, honestly. Cause I think the industry still is of that mindset that if I took, if it took these expensive GPUs to train my model, then I want to run my model on those same expensive GPUs. Because there's often like not a separation between the people that are developing AI and the people that have to manage and deploy at where you need it. So the reality is, is that that's everything that we're after. Like, do we decrease the cost? Yes. Do we make the models smaller? Yes. Do we make them faster? A yes. But I think the most amazing power is that we've turned AI into a docker based microservice. And so like who in the industry wants to deploy their apps the old way on a os without virtualization, without docker, without Kubernetes, without microservices, without service mesh without serverless. You want all those tools for your apps by converting AI models. So they can be run inside a docker container with no apologies around latency and performance cause it's faster. You get the best of that whole world that you just talked about, which is, you know, what we're calling, you know, software delivered AI. So now the AI lives in the same world. Organizations that have gone through that digital cloud transformation with their app infrastructure. AI fits into that world. >> John: And this is where the abstraction concepts matter. When you have these inflection points, the convergence of compute data, machine learning that powers AI, it really becomes a developer opportunity. Because now applications and businesses, when they actually go through the digital transformation, their businesses are completely transformed. There is no IT. Developers are the application. They are the company, right? So AI will be part of whatever business or app will be out there. So there is a application developer angle here. Brian, can you explain >> Brian: Oh completely. >> John: how they're going to use this? Because you mentioned docker container microservice, I mean this really is an insane flipping of the script for developers. >> Brian: Yeah. >> John: So what's that look like? >> Brian: Well speak, it's because like AI's kind of, I mean, again, like it's come so fast. So you figure there's my app team and here's my AI team, right? And they're in different places and the AI team is dragging in specialized infrastructure in support of that as well. And that's not how app developers think. Like they've ran on fungible infrastructure that subtracted and virtualized forever, right? And so what we've done is we've, in addition to fitting into that world that they, that they like, we've also made it simple for them for they don't have to be a machine learning engineer to be able to experiment with these foundational models and transfer learning 'em. We've done that. So they can do that in a couple of commands and it has a simple API that they can either link to their application directly as a library to make difference calls or they can stand it up as a standalone, you know, scale up, scale out inference server. They get two choices. But it really fits into that, you know, you know that world that the modern developer, whether they're just using Python or C or otherwise, we made it just simple. So as opposed to like Go learn something else, they kind of don't have to. So in a way though, it's made it. It's almost made it hard because people expect when we talk to 'em for the first time to be the old way. Like, how do you look like a piece of hardware? Are you compatible with my existing hardware that runs ML? Like, no, we're, we're not. Because you don't need that stack anymore. All you need is a library called to make your prediction and that's it. That's it. >> John: Well, I mean, we were joking on Twitter the other day with someone saying, is AI a pet or a cattle? Right? Because they love their, their AI bots right now. So, so I'd say pet there. But you look at a lot of, there's going to be a lot of AI. So on a more serious note, you mentioned in microservices, will deep sparse have an API for developers? And how does that look like? What do I do? >> Brian: Yeah. >> John: tell me what my, as a developer, what's the roadmap look like? What's the >> Brian: Yeah, it, it really looks, it really can go in both modes. It can go in a standalone server mode where it handles, you know, rest API and it can scale out with ES as the workload comes up and scale back and like try to make hardware do that. Hardware may scale back, but it's just sitting there dormant, you know, so with this, it scales the same way your application needs to. And then for a developer, they basically just, they just, the PIP install de sparse, you know, has one commanded to do an install, and then they do two calls, really. The first call is a library call that the app makes to create the model. And models really already trained, but they, it's called a model create call. And the second command they do is they make a call to do a prediction. And it's as simple as that. So it's, it's AI's as simple as using any other library that the developers are already using, which I, which sounds hard to fathom because it is just so simplified. >> John: Software delivered AI. Okay, that's a cool thing. I believe in it personally. I think that's the way to go. I think there's going to be plenty of hardware options if you look at the advances of cloud players that got more silicon coming out. Yeah. More GPU. I mean, there's more instance, I mean, everything's out there right now. So the question is how does that evolve in your mind? Because that's seems to be key. You have open source projects emerging. What, what path does this take? Is there a parallel mental model that you see, Brian, that is similar? You mentioned open source earlier. Is it more like a VMware virtualization thing or is it more of a cloud thing? Is there Yeah. Is it going to evolve in a, in a trajectory that looks similar to what we might've seen in the past? >> Brian: Yeah, we're, you know, when I, when when I got involved with the company, what I, when I thought about it and I was reasoning about it, like, do you, you know, you want to, like, we all do when you want to join something full-time. I thought about it and said, where will the industry eventually get to? Right? To fully realize the value of, of deep learning and what's plausible as it evolves. And to me, like I, I know it's the old adage of, you know, you know, software, its hardware, cloudy software. But it truly was like, you know, we can solve these problems in software. Like there's nothing special that's happening at the hardware layer and the processing AI. The reality is that it's just early in the industry. So the view that that we had was like, this is eventually the best place where the industry will be, is the liberation of being able to run AI anywhere. Like you're really not democratizing, you democratize the model. But if you can't run the model anywhere you want because these models are getting bigger and bigger with these large language models, then you're kind of not democratizing. And if you got to go and like by a cluster to run this thing on. So the democratization comes by if all of a sudden that model can be consumed anywhere on demand without planning, without provisioning, wherever infrastructure is. And so I think that's with or without Neural Magic, that's where the industry will go and will get to. I think we're the leaders, leaders in getting it there. It's right because we're more advanced on these techniques. >> John: Yeah. And your background too. You've seen OpenStack, pre-cloud, you saw open source grow and still exponentially growing. And so you have the same similar dynamic with machine learning models growing. And they're also segmenting into almost a, an ML stack or foundational model as we talk about. So you're starting to see the formation of tooling inference. So a lot of components coming. It's almost a stack, it's almost a, it literally is like an operating system problem space, you know? How do you run things, how do you link things? How do you bring things together? Is that what's going on here? Is this like a data modeling operating environment kind of red hat type thing going on? Like. >> Brian: Yeah. Yeah. Like I think there is, you know, I thought about that too. And I think there is the role of like distribution, because the industrialization not happening fast enough of this. Like, can I go back to like every customers, every, every user does it in their own kind of way. Like it's not, everyone's a little bit of a snowflake. And I think that's okay. There's definitely plenty of companies that want to come in and say, well, this is the way it's going to be and we industrialize it as long as you do it our way. The reality is technology doesn't get industrialized by one company just saying, do it our way. And so that's why like we've taken the approach through open source by saying like, Hey, you haven't really industrialized it if you said. We made it simple, but you always got to run AI here. Yeah, right. You only like really industrialize it if you break it down into components that are simple to use and they work integrated in the stack the way you want them to. And so to me, that first principles was getting thing into microservices and dockers that could be run on VMware, OpenShare on the cloud in the edge. And so that's the, that's the real part that we're happening with. The other part, like I do agree, like I think it's going to quickly move into less about the model. Less about the training of the model and the transfer learning, you know, the data set of the model. We're taking away the complexity of optimization. Giving liberating deployment to be anywhere. And I think the last mile, John is going to be around the ML ops around that. Because it's easy to think of like soft now that it's just a software problem, we've turned it into a software problem. So it's easy to think of software as like kind of a point release, but that's not the reality, right? It's a life cycle. And it's, and so I think ML very much brings in the what is the lifecycle of that deployment? And, you know, you get into more interesting conversations, to be honest than like, once you've deployed in a docking container is around like model drift and accuracy and the dataset changes and the user changes is how do you become from an ML perspective of where of that sending signal back retraining. And, and that's where I think a lot of the, in more of the innovation's going to start to move there. >> John: Yeah. And software also, the software problem, the software opportunity as well is developer focused. And if you look at the cloud native landscape now, similar stacks developing a lot of components. A lot of things to, to stitch together a lot of things that are automating under the hood. A lot of developer productivity conversations. I think this is going to go down that same road. I want to get your thoughts because developers will set the pace. And this is something that's clear in this next wave developer productivity. They're the defacto standards bodies. They will decide what microservices check, API check. Now, skill gap is going to be a problem because it's relatively new. So model sprawl, model sizes, proprietary versus open. There has to be a way to kind of crunch that down into a, like a DevOps, like just make it, get the developer out of the, the muck. So what's your view? Are we early days like that? Or what's the young kid in college studying CS or whatever degree who comes into this with, with both feet? What are they doing? >> Brian: I'll probably say like the, the non-popular answer to that. A little bit is it's happening so fast that it's going to get kind of boring fast. Meaning like, yeah, you could go to school and go to MIT, right? Sorry. Like, and you could get a hold through end like becoming a model architect, like inventing the next model, right? And the layers and combining 'em and et cetera, et cetera. And then what operators and, and building a model that's bigger than the last one and trains faster, right? And there will be those people, right? That actually, like they're building the engines the same way. You know, I grew up as an infrastructure software developer. There's not a lot of companies that hire those anymore because they're all sitting inside of three big clouds. Yeah. Right? So you better be a good app developer, but I think what you're going to see is before you had to be everything, you had to be the, if you were going to use infrastructure, you had to know how to build infrastructure. And I think the same thing's true around is quickly exiting ML is to be able to use ML in your company, you better be like, great at every aspect of ML, including every intricacy inside of the model and every operation's doing, that's quickly changing. Like, you're going to start with a starting point. You know, in the future you're not going to be like cracking open these GPT models, you're going to just be pulling them off the shelf, fine tuning 'em and go. You don't have to invent it. You don't have to understand it. And I think that's going to be a pivot point, you know, in the industry between, you know, what's the future? What's, what's the future of a, a data scientist? ML engineer researcher look like? >> John: I think that's, the outcome's going to be determined. I mean, you mentioned, you know, doing it yourself what an SRE is for a Google with the servers scale's huge. So yeah, it might have to, at the beginning get boring, you get obsolete quickly, but that means it's progressing. So, The scale becomes huge. And that's where I think it's going to be interesting when we see that scale. >> Brian: Yep. Yeah, I think that's right. I think that's right. And we always, and, and what I've always said, and much the, again, the distribute into my ML team is that I want every developer to be as adept at being able take advantage of ML as non ML engineer, right? It's got to be that simple. And I think, I think it's getting there. I really do. >> John: Well, Brian, great, great to have you on theCUBE here on this cube conversation. As part of the startup showcase that's coming up. You're going to be featured. Or your company would featured on the upcoming ABRA startup showcase on making machine learning easier and more affordable as more machine learning models come in. You guys got deep sparse and some great technology. We're going to dig into that next time. I'll give you the final word right now. What do you see for the company? What are you guys looking for? Give a plug for the company right now. >> Brian: Oh, give a plug that I haven't already doubled in as the plug. >> John: You're hiring engineers, I assume from MIT and other places. >> Brian: Yep. I think like the, the biggest thing is like, like we're on the developer side. We're here to make this easy. The majority of inference today is, is on CPUs already, believe it or not, as much as kind of, we like to talk about hardware and specialized hardware. The majority is already on CPUs. We're basically bringing 95% cost savings to CPUs through this acceleration. So, but we're trying to do it in a way that makes it community first. So I think the, the shout out would be come find the Neural Magic community and engage with us and you'll find, you know, a thousand other like-minded people in Slack that are willing to help you as well as our engineers. And, and let's, let's go take on some successful AI deployments. >> John: Exciting times. This is, I think one of the pivotal moments, NextGen data, machine learning, and now starting to see AI not be that chat bot, just, you know, customer support or some basic natural language processing thing. You're starting to see real innovation. Brian Stevens, CEO of Neural Magic, bringing the magic here. Thanks for the time. Great conversation. >> Brian: Thanks John. >> John: Thanks for joining me. >> Brian: Cheers. Thank you. >> John: Okay. I'm John Furrier, host of theCUBE here in Palo Alto, California for this cube conversation with Brian Stevens. Thanks for watching.
SUMMARY :
CEO, Great to see you Brian. happy to be here again. minute to explain what you guys in the world you have a lot So it's like how do you grow it? like back in the day you had and the deep sparse you And that's the, you know, late 80s and 90s, AI, you know, It's there you got more capabilities. the CEO mandate. Cause you know, it's coming the as to deploy your application, right? And at the same time you get in the market that are out meant that you no longer need a the deep sparse because you know, John: And that basically And that seems to be bringing and the people that have to the convergence of compute data, insane flipping of the script But it really fits into that, you know, But you look at a lot of, call that the app makes to model that you see, Brian, the old adage of, you know, And so you have the same the way you want them to. And if you look at the to see is before you had to be I mean, you mentioned, you know, the distribute into my ML team great to have you on theCUBE already doubled in as the plug. and other places. the biggest thing is like, of the pivotal moments, Brian: Cheers. host of theCUBE here in Palo Alto,
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AWS Startup Showcase S3E1
(soft music) >> Hello everyone, welcome to this Cube conversation here from the studios of theCube in Palo Alto, California. John Furrier, your host. We're featuring a startup, Astronomer, astronomer.io is the url. Check it out. And we're going to have a great conversation around one of the most important topics hitting the industry, and that is the future of machine learning and AI and the data that powers it underneath it. There's a lot of things that need to get done, and we're excited to have some of the co-founders of Astronomer here. Viraj Parekh, who is co-founder and Paola Peraza Calderon, another co-founder, both with Astronomer. Thanks for coming on. First of all, how many co-founders do you guys have? >> You know, I think the answer's around six or seven. I forget the exact, but there's really been a lot of people around the table, who've worked very hard to get this company to the point that it's at. And we have long ways to go, right? But there's been a lot of people involved that are, have been absolutely necessary for the path we've been on so far. >> Thanks for that, Viraj, appreciate that. The first question I want to get out on the table, and then we'll get into some of the details, is take a minute to explain what you guys are doing. How did you guys get here? Obviously, multiple co-founders sounds like a great project. The timing couldn't have been better. ChatGPT has essentially done so much public relations for the AI industry. Kind of highlight this shift that's happening. It's real. We've been chronologicalizing, take a minute to explain what you guys do. >> Yeah, sure. We can get started. So yeah, when Astronomer, when Viraj and I joined Astronomer in 2017, we really wanted to build a business around data and we were using an open source project called Apache Airflow, that we were just using sort of as customers ourselves. And over time, we realized that there was actually a market for companies who use Apache Airflow, which is a data pipeline management tool, which we'll get into. And that running Airflow is actually quite challenging and that there's a lot of, a big opportunity for us to create a set of commercial products and opportunity to grow that open source community and actually build a company around that. So the crux of what we do is help companies run data pipelines with Apache Airflow. And certainly we've grown in our ambitions beyond that, but that's sort of the crux of what we do for folks. >> You know, data orchestration, data management has always been a big item, you know, in the old classic data infrastructure. But with AI you're seeing a lot more emphasis on scale, tuning, training. You know, data orchestration is the center of the value proposition when you're looking at coordinating resources, it's one of the most important things. Could you guys explain what data orchestration entails? What does it mean? Take us through the definition of what data orchestration entails. >> Yeah, for sure. I can take this one and Viraj feel free to jump in. So if you google data orchestration, you know, here's what you're going to get. You're going to get something that says, data orchestration is the automated process for organizing silo data from numerous data storage points to organizing it and making it accessible and prepared for data analysis. And you say, okay, but what does that actually mean, right? And so let's give sort of an example. So let's say you're a business and you have sort of the following basic asks of your data team, right? Hey, give me a dashboard in Sigma, for example, for the number of customers or monthly active users and then make sure that that gets updated on an hourly basis. And then number two, a consistent list of active customers that I have in HubSpot so that I can send them a monthly product newsletter, right? Two very basic asks for all sorts of companies and organizations. And when that data team, which has data engineers, data scientists, ML engineers, data analysts get that request, they're looking at an ecosystem of data sources that can help them get there, right? And that includes application databases, for example, that actually have end product user behavior and third party APIs from tools that the company uses that also has different attributes and qualities of those customers or users. And that data team needs to use tools like Fivetran, to ingest data, a data warehouse like Snowflake or Databricks to actually store that data and do analysis on top of it, a tool like DBT to do transformations and make sure that that data is standardized in the way that it needs to be, a tool like Hightouch for reverse ETL. I mean, we could go on and on. There's so many partners of ours in this industry that are doing really, really exciting and critical things for those data movements. And the whole point here is that, you know, data teams have this plethora of tooling that they use to both ingest the right data and come up with the right interfaces to transform and interact with that data. And data orchestration in our view is really the heartbeat of all of those processes, right? And tangibly the unit of data orchestration, you know, is a data pipeline, a set of tasks or jobs that each do something with data over time and eventually run that on a schedule to make sure that those things are happening continuously as time moves on. And, you know, the company advances. And so, you know, for us, we're building a business around Apache Airflow, which is a workflow management tool that allows you to author, run and monitor data pipelines. And so when we talk about data orchestration, we talk about sort of two things. One is that crux of data pipelines that, like I said, connect that large ecosystem of data tooling in your company. But number two, it's not just that data pipeline that needs to run every day, right? And Viraj will probably touch on this as we talk more about Astronomer and our value prop on top of Airflow. But then it's all the things that you need to actually run data and production and make sure that it's trustworthy, right? So it's actually not just that you're running things on a schedule, but it's also things like CI/CD tooling, right? Secure secrets management, user permissions, monitoring, data lineage, documentation, things that enable other personas in your data team to actually use those tools. So long-winded way of saying that, it's the heartbeat that we think of the data ecosystem and certainly goes beyond scheduling, but again, data pipelines are really at the center of it. >> You know, one of the things that jumped out Viraj, if you can get into this, I'd like to hear more about how you guys look at all those little tools that are out there. You mentioned a variety of things. You know, if you look at the data infrastructure, it's not just one stack. You've got an analytic stack, you've got a realtime stack, you've got a data lake stack, you got an AI stack potentially. I mean you have these stacks now emerging in the data world that are >> Yeah. - >> fundamental, but we're once served by either a full package, old school software, and then a bunch of point solution. You mentioned Fivetran there, I would say in the analytics stack. Then you got, you know, S3, they're on the data lake stack. So all these things are kind of munged together. >> Yeah. >> How do you guys fit into that world? You make it easier or like, what's the deal? >> Great question, right? And you know, I think that one of the biggest things we've found in working with customers over, you know, the last however many years, is that like if a data team is using a bunch of tools to get what they need done and the number of tools they're using is growing exponentially and they're kind of roping things together here and there, that's actually a sign of a productive team, not a bad thing, right? It's because that team is moving fast. They have needs that are very specific to them and they're trying to make something that's exactly tailored to their business. So a lot of times what we find is that customers have like some sort of base layer, right? That's kind of like, you know, it might be they're running most of the things in AWS, right? And then on top of that, they'll be using some of the things AWS offers, you know, things like SageMaker, Redshift, whatever. But they also might need things that their Cloud can't provide, you know, something like Fivetran or Hightouch or anything of those other tools and where data orchestration really shines, right? And something that we've had the pleasure of helping our customers build, is how do you take all those requirements, all those different tools and whip them together into something that fulfills a business need, right? Something that makes it so that somebody can read a dashboard and trust the number that it says or somebody can make sure that the right emails go out to their customers. And Airflow serves as this amazing kind of glue between that data stack, right? It's to make it so that for any use case, be it ELT pipelines or machine learning or whatever, you need different things to do them and Airflow helps tie them together in a way that's really specific for a individual business's needs. >> Take a step back and share the journey of what your guys went through as a company startup. So you mentioned Apache open source, you know, we were just, I was just having an interview with the VC, we were talking about foundational models. You got a lot of proprietary and open source development going on. It's almost the iPhone, Android moment in this whole generative space and foundational side. This is kind of important, the open source piece of it. Can you share how you guys started? And I can imagine your customers probably have their hair on fire and are probably building stuff on their own. How do you guys, are you guys helping them? Take us through, 'cuz you guys are on the front end of a big, big wave and that is to make sense of the chaos, reigning it in. Take us through your journey and why this is important. >> Yeah Paola, I can take a crack at this and then I'll kind of hand it over to you to fill in whatever I miss in details. But you know, like Paola is saying, the heart of our company is open source because we started using Airflow as an end user and started to say like, "Hey wait a second". Like more and more people need this. Airflow, for background, started at Airbnb and they were actually using that as the foundation for their whole data stack. Kind of how they made it so that they could give you recommendations and predictions and all of the processes that need to be or needed to be orchestrated. Airbnb created Airflow, gave it away to the public and then, you know, fast forward a couple years and you know, we're building a company around it and we're really excited about that. >> That's a beautiful thing. That's exactly why open source is so great. >> Yeah, yeah. And for us it's really been about like watching the community and our customers take these problems, find solution to those problems, build standardized solutions, and then building on top of that, right? So we're reaching to a point where a lot of our earlier customers who started to just using Airflow to get the base of their BI stack down and their reporting and their ELP infrastructure, you know, they've solved that problem and now they're moving onto things like doing machine learning with their data, right? Because now that they've built that foundation, all the connective tissue for their data arriving on time and being orchestrated correctly is happening, they can build the layer on top of that. And it's just been really, really exciting kind of watching what customers do once they're empowered to pick all the tools that they need, tie them together in the way they need to, and really deliver real value to their business. >> Can you share some of the use cases of these customers? Because I think that's where you're starting to see the innovation. What are some of the companies that you're working with, what are they doing? >> Raj, I'll let you take that one too. (all laughing) >> Yeah. (all laughing) So you know, a lot of it is, it goes across the gamut, right? Because all doesn't matter what you are, what you're doing with data, it needs to be orchestrated. So there's a lot of customers using us for their ETL and ELT reporting, right? Just getting data from all the disparate sources into one place and then building on top of that, be it building dashboards, answering questions for the business, building other data products and so on and so forth. From there, these use cases evolve a lot. You do see folks doing things like fraud detection because Airflow's orchestrating how transactions go. Transactions get analyzed, they do things like analyzing marketing spend to see where your highest ROI is. And then, you know, you kind of can't not talk about all of the machine learning that goes on, right? Where customers are taking data about their own customers kind of analyze and aggregating that at scale and trying to automate decision making processes. So it goes from your most basic, what we call like data plumbing, right? Just to make sure data's moving as needed. All the ways to your more exciting and sexy use cases around like automated decision making and machine learning. >> And I'd say, I mean, I'd say that's one of the things that I think gets me most excited about our future is how critical Airflow is to all of those processes, you know? And I think when, you know, you know a tool is valuable is when something goes wrong and one of those critical processes doesn't work. And we know that our system is so mission critical to answering basic, you know, questions about your business and the growth of your company for so many organizations that we work with. So it's, I think one of the things that gets Viraj and I, and the rest of our company up every single morning, is knowing how important the work that we do for all of those use cases across industries, across company sizes. And it's really quite energizing. >> It was such a big focus this year at AWS re:Invent, the role of data. And I think one of the things that's exciting about the open AI and all the movement towards large language models, is that you can integrate data into these models, right? From outside, right? So you're starting to see the integration easier to deal with, still a lot of plumbing issues. So a lot of things happening. So I have to ask you guys, what is the state of the data orchestration area? Is it ready for disruption? Is it already been disrupted? Would you categorize it as a new first inning kind of opportunity or what's the state of the data orchestration area right now? Both, you know, technically and from a business model standpoint, how would you guys describe that state of the market? >> Yeah, I mean I think, I think in a lot of ways we're, in some ways I think we're categoric rating, you know, schedulers have been around for a long time. I recently did a presentation sort of on the evolution of going from, you know, something like KRON, which I think was built in like the 1970s out of Carnegie Mellon. And you know, that's a long time ago. That's 50 years ago. So it's sort of like the basic need to schedule and do something with your data on a schedule is not a new concept. But to our point earlier, I think everything that you need around your ecosystem, first of all, the number of data tools and developer tooling that has come out the industry has, you know, has some 5X over the last 10 years. And so obviously as that ecosystem grows and grows and grows and grows, the need for orchestration only increases. And I think, you know, as Astronomer, I think we, and there's, we work with so many different types of companies, companies that have been around for 50 years and companies that got started, you know, not even 12 months ago. And so I think for us, it's trying to always category create and adjust sort of what we sell and the value that we can provide for companies all across that journey. There are folks who are just getting started with orchestration and then there's folks who have such advanced use case 'cuz they're hitting sort of a ceiling and only want to go up from there. And so I think we as a company, care about both ends of that spectrum and certainly have want to build and continue building products for companies of all sorts, regardless of where they are on the maturity curve of data orchestration. >> That's a really good point Paola. And I think the other thing to really take into account is it's the companies themselves, but also individuals who have to do their jobs. You know, if you rewind the clock like five or 10 years ago, data engineers would be the ones responsible for orchestrating data through their org. But when we look at our customers today, it's not just data engineers anymore. There's data analysts who sit a lot closer to the business and the data scientists who want to automate things around their models. So this idea that orchestration is this new category is spot on, is right on the money. And what we're finding is it's spreading, the need for it, is spreading to all parts of the data team naturally where Airflows have emerged as an open source standard and we're hoping to take things to the next level. >> That's awesome. You know, we've been up saying that the data market's kind of like the SRE with servers, right? You're going to need one person to deal with a lot of data and that's data engineering and then you're going to have the practitioners, the democratization. Clearly that's coming in what you're seeing. So I got to ask, how do you guys fit in from a value proposition standpoint? What's the pitch that you have to customers or is it more inbound coming into you guys? Are you guys doing a lot of outreach, customer engagements? I'm sure they're getting a lot of great requirements from customers. What's the current value proposition? How do you guys engage? >> Yeah, I mean we've, there's so many, there's so many. Sorry Raj, you can jump in. - >> It's okay. So there's so many companies using Airflow, right? So our, the baseline is that the open source project that is Airflow that was, that came out of Airbnb, you know, over five years ago at this point, has grown exponentially in users and continues to grow. And so the folks that we sell to primarily are folks who are already committed to using Apache Airflow, need data orchestration in the organization and just want to do it better, want to do it more efficiently, want to do it without managing that infrastructure. And so our baseline proposition is for those organizations. Now to Raj's point, obviously I think our ambitions go beyond that, both in terms of the personas that we addressed and going beyond that data engineer, but really it's for, to start at the baseline. You know, as we continue to grow our company, it's really making sure that we're adding value to folks using Airflow and help them do so in a better way, in a larger way and a more efficient way. And that's really the crux of who we sell to. And so to answer your question on, we actually, we get a lot of inbound because they're are so many - >> A built-in audience. >> In the world that use it, that those are the folks who we talk to and come to our website and chat with us and get value from our content. I mean the power of the open source community is really just so, so big. And I think that's also one of the things that makes this job fun, so. >> And you guys are in a great position, Viraj, you can comment, to get your reaction. There's been a big successful business model to starting a company around these big projects for a lot of reasons. One is open source is continuing to be great, but there's also supply chain challenges in there. There's also, you know, we want to continue more innovation and more code and keeping it free and and flowing. And then there's the commercialization of product-izing it, operationalizing it. This is a huge new dynamic. I mean, in the past, you know, five or so years, 10 years, it's been happening all on CNCF from other areas like Apache, Linux Foundation, they're all implementing this. This is a huge opportunity for entrepreneurs to do this. >> Yeah, yeah. Open source is always going to be core to what we do because, you know, we wouldn't exist without the open source community around us. They are huge in numbers. Oftentimes they're nameless people who are working on making something better in a way that everybody benefits from it. But open source is really hard, especially if you're a company whose core competency is running a business, right? Maybe you're running e-commerce business or maybe you're running, I don't know, some sort of like any sort of business, especially if you're a company running a business, you don't really want to spend your time figuring out how to run open source software. You just want to use it, you want to use the best of it, you want to use the community around it. You want to take, you want to be able to google something and get answers for it. You want the benefits of open source. You don't want to have, you don't have the time or the resources to invest in becoming an expert in open source, right? And I think that dynamic is really what's given companies like us an ability to kind of form businesses around that, in the sense that we'll make it so people get the best of both worlds. You'll get this vast open ecosystem that you can build on top of, you can benefit from, that you can learn from, but you won't have to spend your time doing undifferentiated heavy lifting. You can do things that are just specific to your business. >> It's always been great to see that business model evolved. We used to debate 10 years ago, can there be another red hat? And we said, not really the same, but there'll be a lot of little ones that'll grow up to be big soon. Great stuff. Final question, can you guys share the history of the company, the milestones of the Astronomer's journey in data orchestration? >> Yeah, we could. So yeah, I mean, I think, so Raj and I have obviously been at astronomer along with our other founding team and leadership folks, for over five years now. And it's been such an incredible journey of learning, of hiring really amazing people. Solving again, mission critical problems for so many types of organizations. You know, we've had some funding that has allowed us to invest in the team that we have and in the software that we have. And that's been really phenomenal. And so that investment, I think, keeps us confident even despite these sort of macroeconomic conditions that we're finding ourselves in. And so honestly, the milestones for us are focusing on our product, focusing on our customers over the next year, focusing on that market for us, that we know can get value out of what we do. And making developers' lives better and growing the open source community, you know, and making sure that everything that we're doing makes it easier for folks to get started to contribute to the project and to feel a part of the community that we're cultivating here. >> You guys raised a little bit of money. How much have you guys raised? >> I forget what the total is, but it's in the ballpark of 200, over $200 million. So it feels good - >> A little bit of capital. Got a little bit of cash to work with there. Great success. I know it's a Series C financing, you guys been down, so you're up and running. What's next? What are you guys looking to do? What's the big horizon look like for you? And from a vision standpoint, more hiring, more product, what is some of the key things you're looking at doing? >> Yeah, it's really a little of all of the above, right? Like, kind of one of the best and worst things about working at earlier stage startups is there's always so much to do and you often have to just kind of figure out a way to get everything done, but really invest in our product over the next, at least the next, over the course of our company lifetime. And there's a lot of ways we wanting to just make it more accessible to users, easier to get started with, easier to use all kind of on all areas there. And really, we really want to do more for the community, right? Like I was saying, we wouldn't be anything without the large open source community around us. And we want to figure out ways to give back more in more creative ways, in more code driven ways and more kind of events and everything else that we can do to keep those folks galvanized and just keeping them happy using Airflow. >> Paola, any final words as we close out? >> No, I mean, I'm super excited. You know, I think we'll keep growing the team this year. We've got a couple of offices in the US which we're excited about, and a fully global team that will only continue to grow. So Viraj and I are both here in New York and we're excited to be engaging with our coworkers in person. Finally, after years of not doing so, we've got a bustling office in San Francisco as well. So growing those teams and continuing to hire all over the world and really focusing on our product and the open source community is where our heads are at this year, so. >> Congratulations. - >> Excited. 200 million in funding plus good runway. Put that money in the bank, squirrel it away. You know, it's good to kind of get some good interest on it, but still grow. Congratulations on all the work you guys do. We appreciate you and the open sourced community does and good luck with the venture. Continue to be successful and we'll see you at the Startup Showcase. >> Thank you. - >> Yeah, thanks so much, John. Appreciate it. - >> It's theCube conversation, featuring astronomer.io, that's the website. Astronomer is doing well. Multiple rounds of funding, over 200 million in funding. Open source continues to lead the way in innovation. Great business model. Good solution for the next gen, Cloud, scale, data operations, data stacks that are emerging. I'm John Furrier, your host. Thanks for watching. (soft music)
SUMMARY :
and that is the future of for the path we've been on so far. take a minute to explain what you guys do. and that there's a lot of, of the value proposition And that data team needs to use tools You know, one of the and then a bunch of point solution. and the number of tools they're using and that is to make sense of the chaos, and all of the processes that need to be That's a beautiful thing. you know, they've solved that problem What are some of the companies Raj, I'll let you take that one too. And then, you know, and the growth of your company So I have to ask you guys, and companies that got started, you know, and the data scientists that the data market's kind of you can jump in. And so the folks that we and come to our website and chat with us I mean, in the past, you to what we do because, you history of the company, and in the software that we have. How much have you guys raised? but it's in the ballpark What are you guys looking to do? and you often have to just kind of and the open source community the work you guys do. Yeah, thanks so much, John. that's the website.
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Day 1 Keynote Analysis | CloudNativeSecurityCon 23
(upbeat music) >> Hey everyone and welcome to theCUBE's coverage day one of CloudNativeSecurityCon '23. Lisa Martin here with John Furrier and Dave Vellante. Dave and John, great to have you guys on the program. This is interesting. This is the first inaugural CloudNativeSecurityCon. Formally part of KubeCon, now a separate event here happening in Seattle over the next couple of days. John, I wanted to get your take on, your thoughts on this being a standalone event, the community, the impact. >> Well, this inaugural event, which is great, we love it, we want to cover all inaugural events because you never know, there might not be one next year. So we were here if it happens, we're here at creation. But I think this is a good move for the CNCF and the Linux Foundation as security becomes so important and there's so many issues to resolve that will influence many other things. Developers, machine learning, data as code, supply chain codes. So I think KubeCon, Kubernetes conference and CloudNativeCon, is all about cloud native developers. And it's a huge event and there's so much there. There's containers, there's microservices, all that infrastructure's code, the DevSecOps on that side, there's enough there and it's a huge ecosystem. Pulling it as a separate event is a first move for them. And I think there's a toe in the water kind of vibe here. Testing the waters a little bit on, does this have legs? How is it organized? Looks like they took their time, thought it out extremely well about how to craft it. And so I think this is the beginning of what will probably be a seminal event for the open source community. So let's listen to the clip from Priyanka Sharma who's a CUBE alumni and executive director of the CNCF. This is kind of a teaser- >> We will tackle issues of security together here and further on. We'll share our experiences, successes, perhaps more importantly, failures, and help with the collecting of understanding. We'll create solutions. That's right. The practitioners are leading the way. Having conversations that you need to have. That's all of you. This conference today and tomorrow is packed with 72 sessions for all levels of technologists to reflect the bottoms up, developer first nature of the conference. The co-chairs have selected these sessions and they are true blue practitioners. >> And that's a great clip right there. If you read between the lines, what she's saying there, let's unpack this. Solutions, we're going to fail, we're going to get better. Linux, the culture of iterating. But practitioners, the mention of practitioners, that was very key. Global community, 72 sessions, co-chairs, Liz Rice and experts that are crafting this program. It seems like very similar to what AWS has done with re:Invent as their core show. And then they have re:Inforce which is their cloud native security, Amazon security show. There's enough there, so to me, practitioners, that speaks to the urgency of cloud native security. So to me, I think this is the first move, and again, testing the water. I like the vibe. I think the practitioner angle is relevant. It's very nerdy, so I think this is going to have some legs. >> Yeah, the other key phrase Priyanka mentioned is bottoms up. And John, at our predictions breaking analysis, I asked you to make a prediction about events. And I think you've nailed it. You said, "Look, we're going to have many more events, but they're going to be smaller." Most large events are going to get smaller. AWS is obviously the exception, but a lot of events like this, 500, 700, 1,000 people, that is really targeted. So instead of you take a big giant event and there's events within the event, this is going to be really targeted, really intimate and focused. And that's exactly what this is. I think your prediction nailed it. >> Well, Dave, we'll call to see the event operating system really cohesive events connected together, decoupled, and I think the Linux Foundation does an amazing job of stringing these events together to have community as the focus. And I think the key to these events in the future is having, again, targeted content to distinct user groups in these communities so they can be highly cohesive because they got to be productive. And again, if you try to have a broad, big event, no one's happy. Everyone's underserved. So I think there's an industry concept and then there's pieces tied together. And I think this is going to be a very focused event, but I think it's going to grow very fast. >> 72 sessions, that's a lot of content for this small event that the practitioners are going to have a lot of opportunity to learn from. Do you guys, John, start with you and then Dave, do you think it's about time? You mentioned John, they're dipping their toe in the water. We'll see how this goes. Do you think it's about time that we have this dedicated focus out of this community on cloud native security? >> Well, I think it's definitely time, and I'll tell you there's many reasons why. On the front lines of business, there's a business model for security hackers and breaches. The economics are in favor of the hackers. That's a real reality from ransomware to any kind of breach attacks. There's corporate governance issues that's structural challenges for companies. These are real issues operationally for companies in the enterprise. And at the same time, on the tech stack side, it's been very slow movement, like glaciers in terms of security. Things like DNS, Linux kernel, there are a lot of things in the weeds in the details of the bowels of the tech world, protocol levels that just need to be refactored. And I think you're seeing a lot of that here. It was mentioned from Brian from the Linux Foundation, mentioned Dan Kaminsky who recently passed away who found that vulnerability in BIND which is a DNS construct. That was a critical linchpin. They got to fix these things and Liz Rice is talking about the Linux kernel with the extended Berkeley Packet Filtering thing. And so this is where they're going. This is stuff that needs to be paid attention to because if they don't do it, the train of automation and machine learning is going to run wild with all kinds of automation that the infrastructure just won't be set up for. So I think there's going to be root level changes, and I think ultimately a new security stack will probably be very driven by data will be emerging. So to me, I think this is definitely worth being targeted. And I think you're seeing Amazon doing the same thing. I think this is a playbook out of AWS's event focus and I think that's right. >> Dave, what are you thoughts? >> There was a lot of talk in, again, I go back to the progression here in the last decade about what's the right regime for security? Should the CISO report to the CIO or the board, et cetera, et cetera? We're way beyond that now. I think DevSecOps is being asked to do a lot, particularly DevOps. So we hear a lot about shift left, we're hearing about protecting the runtime and the ops getting much more involved and helping them do their jobs because the cloud itself has brought a lot to the table. It's like the first line of defense, but then you've really got a lot to worry about from a software defined perspective. And it's a complicated situation. Yes, there's less hardware, yes, we can rely on the cloud, but culturally you've got a lot more people that have to work together, have to share data. And you want to remove the blockers, to use an Amazon term. And the way you do that is you really, if we talked about it many times on theCUBE. Do over, you got to really rethink the way in which you approach security and it starts with culture and team. >> Well the thing, I would call it the five C's of security. Culture, you mentioned that's a good C. You got cloud, tons of issues involved in cloud. You've got access issues, identity. you've got clusters, you got Kubernetes clusters. And then you've got containers, the fourth C. And then finally is the code itself, supply chain. So all areas of cloud native, if you take out culture, it's cloud, cluster, container, and code all have levels of security risks and new things in there that need to be addressed. So there's plenty of work to get done for sure. And again, this is developer first, bottoms up, but that's where the change comes in, Dave, from a security standpoint, you always point this out. Bottoms up and then middle out for change. But absolutely, the imperative is today the business impact is real and it's urgent and you got to pedal as fast as you can here, so I think this is going to have legs. We'll see how it goes. >> Really curious to understand the cultural impact that we see being made at this event with the focus on it. John, you mentioned the four C's, five with culture. I often think that culture is probably the leading factor. Without that, without getting those teams aligned, is the rest of it set up to be as successful as possible? I think that's a question that's- >> Well to me, Dave asked Pat Gelsinger in 2014, can security be a do-over at VMWorld when he was the CEO of VMware? He said, "Yes, it has to be." And I think you're seeing that now. And Nick from the co-founder of Palo Alto Networks was quoted on theCUBE by saying, "Zero Trust is some structure to give to security, but cloud allows for the ability to do it over and get some scale going on security." So I think the best people are going to come together in this security world and they're going to work on this. So you're going to start to see more focus around these security events and initiatives. >> So I think that when you go to the, you mentioned re:Inforce a couple times. When you go to re:Inforce, there's a lot of great stuff that Amazon puts forth there. Very positive, it's not that negative. Oh, the world is falling, the sky is falling. And so I like that. However, you don't walk away with an understanding of how they're making the CISOs and the DevOps lives easier once they get beyond the cloud. Of course, it's not Amazon's responsibility. And that's where I think the CNCF really comes in and open source, that's where they pick up. Obviously the cloud's involved, but there's a real opportunity to simplify the lives of the DevSecOps teams and that's what's critical in terms of being able to solve, or at least keep up with this never ending problem. >> Yeah, there's a lot of issues involved. I took some notes here from some of the keynote you heard. Security and education, training and team structure. Detection, incidents that are happening, and how do you respond to that architecture. Identity, isolation, supply chain, and governance and compliance. These are all real things. This is not like hand-waving issues. They're mainstream and they're urgent. Literally the houses are on fire here with the enterprise, so this is going to be very, very important. >> Lisa: That's a great point. >> Some of the other things Priyanka mentioned, exposed edges and nodes. So just when you think we're starting to solve the problem, you got IOT, security's not a one and done task. We've been talking about culture. No person is an island. It's $188 billion business. Cloud native is growing at 27% a year, which just underscores the challenges, and bottom line, practitioners are leading the way. >> Last question for you guys. What are you hoping those practitioners get out of this event, this inaugural event, John? >> Well first of all, I think this inaugural event's going to be for them, but also we at theCUBE are going to be doing a lot more security events. RSA's coming up, we're going to be at re:Inforce, we're obviously going to be covering this event. We've got Black Hat, a variety of other events. We'll probably have our own security events really focused on some key areas. So I think the thing that people are going to walk away from this event is that paying attention to these security events are going to be more than just an industry thing. I think you're going to start to see group gatherings or groups convening virtually and physically around core issues. And I think you're going to start to see a community accelerate around cloud native and open source specifically to help teams get faster and better at what they do. So I think the big walkaway for the customers and the practitioners here is that there's a call to arms happening and this is, again, another signal that it's worth breaking out from the core event, but being tied to it, I think that's a good call and I think it's a well good architecture from a CNCF standpoint and a worthy effort, so I give it a thumbs up. We still don't know what it's going to look like. We'll see what day two looks like, but it seems to be experts, practitioners, deep tech, enabling technologies. These are things that tend to be good things to hear when you're at an event. I'll say the business imperative is obvious. >> The purpose of an event like this, and it aligns with theCUBE's mission, is to educate and inspire business technology pros to action. We do it in theCUBE with free content. Obviously this event is a for-pay event, but they are delivering some real value to the community that they can take back to their organizations to make change. And that's what it's all about. >> Yep, that is what it's all about. I'm looking forward to seeing over as the months unfold, the impact that this event has on the community and the impact the community has on this event going forward, and really the adoption of cloud native security. Guys, great to have you during this keynote analysis. Looking forward to hearing the conversations that we have on theCUBE today. Thanks so much for joining. And for my guests, for my co-hosts, John Furrier and Dave Vellante. I'm Lisa Martin. You're watching theCUBE's day one coverage of CloudNativeSecurityCon '23. Stick around, we got great content on theCUBE coming up. (upbeat music)
SUMMARY :
Dave and John, great to have And so I think this is the beginning nature of the conference. this is going to have some legs. this is going to be really targeted, And I think the key to these a lot of opportunity to learn from. and machine learning is going to run wild Should the CISO report to the CIO think this is going to have legs. is the rest of it set up to And Nick from the co-founder and the DevOps lives easier so this is going to be to solve the problem, you got IOT, of this event, this inaugural event, John? from the core event, but being tied to it, to the community that they can take back Guys, great to have you
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Breaking Analysis: ChatGPT Won't Give OpenAI First Mover Advantage
>> From theCUBE Studios in Palo Alto in Boston, bringing you data-driven insights from theCUBE and ETR. This is Breaking Analysis with Dave Vellante. >> OpenAI The company, and ChatGPT have taken the world by storm. Microsoft reportedly is investing an additional 10 billion dollars into the company. But in our view, while the hype around ChatGPT is justified, we don't believe OpenAI will lock up the market with its first mover advantage. Rather, we believe that success in this market will be directly proportional to the quality and quantity of data that a technology company has at its disposal, and the compute power that it could deploy to run its system. Hello and welcome to this week's Wikibon CUBE insights, powered by ETR. In this Breaking Analysis, we unpack the excitement around ChatGPT, and debate the premise that the company's early entry into the space may not confer winner take all advantage to OpenAI. And to do so, we welcome CUBE collaborator, alum, Sarbjeet Johal, (chuckles) and John Furrier, co-host of the Cube. Great to see you Sarbjeet, John. Really appreciate you guys coming to the program. >> Great to be on. >> Okay, so what is ChatGPT? Well, actually we asked ChatGPT, what is ChatGPT? So here's what it said. ChatGPT is a state-of-the-art language model developed by OpenAI that can generate human-like text. It could be fine tuned for a variety of language tasks, such as conversation, summarization, and language translation. So I asked it, give it to me in 50 words or less. How did it do? Anything to add? >> Yeah, think it did good. It's large language model, like previous models, but it started applying the transformers sort of mechanism to focus on what prompt you have given it to itself. And then also the what answer it gave you in the first, sort of, one sentence or two sentences, and then introspect on itself, like what I have already said to you. And so just work on that. So it it's self sort of focus if you will. It does, the transformers help the large language models to do that. >> So to your point, it's a large language model, and GPT stands for generative pre-trained transformer. >> And if you put the definition back up there again, if you put it back up on the screen, let's see it back up. Okay, it actually missed the large, word large. So one of the problems with ChatGPT, it's not always accurate. It's actually a large language model, and it says state of the art language model. And if you look at Google, Google has dominated AI for many times and they're well known as being the best at this. And apparently Google has their own large language model, LLM, in play and have been holding it back to release because of backlash on the accuracy. Like just in that example you showed is a great point. They got almost right, but they missed the key word. >> You know what's funny about that John, is I had previously asked it in my prompt to give me it in less than a hundred words, and it was too long, I said I was too long for Breaking Analysis, and there it went into the fact that it's a large language model. So it largely, it gave me a really different answer the, for both times. So, but it's still pretty amazing for those of you who haven't played with it yet. And one of the best examples that I saw was Ben Charrington from This Week In ML AI podcast. And I stumbled on this thanks to Brian Gracely, who was listening to one of his Cloudcasts. Basically what Ben did is he took, he prompted ChatGPT to interview ChatGPT, and he simply gave the system the prompts, and then he ran the questions and answers into this avatar builder and sped it up 2X so it didn't sound like a machine. And voila, it was amazing. So John is ChatGPT going to take over as a cube host? >> Well, I was thinking, we get the questions in advance sometimes from PR people. We should actually just plug it in ChatGPT, add it to our notes, and saying, "Is this good enough for you? Let's ask the real question." So I think, you know, I think there's a lot of heavy lifting that gets done. I think the ChatGPT is a phenomenal revolution. I think it highlights the use case. Like that example we showed earlier. It gets most of it right. So it's directionally correct and it feels like it's an answer, but it's not a hundred percent accurate. And I think that's where people are seeing value in it. Writing marketing, copy, brainstorming, guest list, gift list for somebody. Write me some lyrics to a song. Give me a thesis about healthcare policy in the United States. It'll do a bang up job, and then you got to go in and you can massage it. So we're going to do three quarters of the work. That's why plagiarism and schools are kind of freaking out. And that's why Microsoft put 10 billion in, because why wouldn't this be a feature of Word, or the OS to help it do stuff on behalf of the user. So linguistically it's a beautiful thing. You can input a string and get a good answer. It's not a search result. >> And we're going to get your take on on Microsoft and, but it kind of levels the playing- but ChatGPT writes better than I do, Sarbjeet, and I know you have some good examples too. You mentioned the Reed Hastings example. >> Yeah, I was listening to Reed Hastings fireside chat with ChatGPT, and the answers were coming as sort of voice, in the voice format. And it was amazing what, he was having very sort of philosophy kind of talk with the ChatGPT, the longer sentences, like he was going on, like, just like we are talking, he was talking for like almost two minutes and then ChatGPT was answering. It was not one sentence question, and then a lot of answers from ChatGPT and yeah, you're right. I, this is our ability. I've been thinking deep about this since yesterday, we talked about, like, we want to do this segment. The data is fed into the data model. It can be the current data as well, but I think that, like, models like ChatGPT, other companies will have those too. They can, they're democratizing the intelligence, but they're not creating intelligence yet, definitely yet I can say that. They will give you all the finite answers. Like, okay, how do you do this for loop in Java, versus, you know, C sharp, and as a programmer you can do that, in, but they can't tell you that, how to write a new algorithm or write a new search algorithm for you. They cannot create a secretive code for you to- >> Not yet. >> Have competitive advantage. >> Not yet, not yet. >> but you- >> Can Google do that today? >> No one really can. The reasoning side of the data is, we talked about at our Supercloud event, with Zhamak Dehghani who's was CEO of, now of Nextdata. This next wave of data intelligence is going to come from entrepreneurs that are probably cross discipline, computer science and some other discipline. But they're going to be new things, for example, data, metadata, and data. It's hard to do reasoning like a human being, so that needs more data to train itself. So I think the first gen of this training module for the large language model they have is a corpus of text. Lot of that's why blog posts are, but the facts are wrong and sometimes out of context, because that contextual reasoning takes time, it takes intelligence. So machines need to become intelligent, and so therefore they need to be trained. So you're going to start to see, I think, a lot of acceleration on training the data sets. And again, it's only as good as the data you can get. And again, proprietary data sets will be a huge winner. Anyone who's got a large corpus of content, proprietary content like theCUBE or SiliconANGLE as a publisher will benefit from this. Large FinTech companies, anyone with large proprietary data will probably be a big winner on this generative AI wave, because it just, it will eat that up, and turn that back into something better. So I think there's going to be a lot of interesting things to look at here. And certainly productivity's going to be off the charts for vanilla and the internet is going to get swarmed with vanilla content. So if you're in the content business, and you're an original content producer of any kind, you're going to be not vanilla, so you're going to be better. So I think there's so much at play Dave (indistinct). >> I think the playing field has been risen, so we- >> Risen and leveled? >> Yeah, and leveled to certain extent. So it's now like that few people as consumers, as consumers of AI, we will have a advantage and others cannot have that advantage. So it will be democratized. That's, I'm sure about that. But if you take the example of calculator, when the calculator came in, and a lot of people are, "Oh, people can't do math anymore because calculator is there." right? So it's a similar sort of moment, just like a calculator for the next level. But, again- >> I see it more like open source, Sarbjeet, because like if you think about what ChatGPT's doing, you do a query and it comes from somewhere the value of a post from ChatGPT is just a reuse of AI. The original content accent will be come from a human. So if I lay out a paragraph from ChatGPT, did some heavy lifting on some facts, I check the facts, save me about maybe- >> Yeah, it's productive. >> An hour writing, and then I write a killer two, three sentences of, like, sharp original thinking or critical analysis. I then took that body of work, open source content, and then laid something on top of it. >> And Sarbjeet's example is a good one, because like if the calculator kids don't do math as well anymore, the slide rule, remember we had slide rules as kids, remember we first started using Waze, you know, we were this minority and you had an advantage over other drivers. Now Waze is like, you know, social traffic, you know, navigation, everybody had, you know- >> All the back roads are crowded. >> They're car crowded. (group laughs) Exactly. All right, let's, let's move on. What about this notion that futurist Ray Amara put forth and really Amara's Law that we're showing here, it's, the law is we, you know, "We tend to overestimate the effect of technology in the short run and underestimate it in the long run." Is that the case, do you think, with ChatGPT? What do you think Sarbjeet? >> I think that's true actually. There's a lot of, >> We don't debate this. >> There's a lot of awe, like when people see the results from ChatGPT, they say what, what the heck? Like, it can do this? But then if you use it more and more and more, and I ask the set of similar question, not the same question, and it gives you like same answer. It's like reading from the same bucket of text in, the interior read (indistinct) where the ChatGPT, you will see that in some couple of segments. It's very, it sounds so boring that the ChatGPT is coming out the same two sentences every time. So it is kind of good, but it's not as good as people think it is right now. But we will have, go through this, you know, hype sort of cycle and get realistic with it. And then in the long term, I think it's a great thing in the short term, it's not something which will (indistinct) >> What's your counter point? You're saying it's not. >> I, no I think the question was, it's hyped up in the short term and not it's underestimated long term. That's what I think what he said, quote. >> Yes, yeah. That's what he said. >> Okay, I think that's wrong with this, because this is a unique, ChatGPT is a unique kind of impact and it's very generational. People have been comparing it, I have been comparing to the internet, like the web, web browser Mosaic and Netscape, right, Navigator. I mean, I clearly still remember the days seeing Navigator for the first time, wow. And there weren't not many sites you could go to, everyone typed in, you know, cars.com, you know. >> That (indistinct) wasn't that overestimated, the overhyped at the beginning and underestimated. >> No, it was, it was underestimated long run, people thought. >> But that Amara's law. >> That's what is. >> No, they said overestimated? >> Overestimated near term underestimated- overhyped near term, underestimated long term. I got, right I mean? >> Well, I, yeah okay, so I would then agree, okay then- >> We were off the charts about the internet in the early days, and it actually exceeded our expectations. >> Well there were people who were, like, poo-pooing it early on. So when the browser came out, people were like, "Oh, the web's a toy for kids." I mean, in 1995 the web was a joke, right? So '96, you had online populations growing, so you had structural changes going on around the browser, internet population. And then that replaced other things, direct mail, other business activities that were once analog then went to the web, kind of read only as you, as we always talk about. So I think that's a moment where the hype long term, the smart money, and the smart industry experts all get the long term. And in this case, there's more poo-pooing in the short term. "Ah, it's not a big deal, it's just AI." I've heard many people poo-pooing ChatGPT, and a lot of smart people saying, "No this is next gen, this is different and it's only going to get better." So I think people are estimating a big long game on this one. >> So you're saying it's bifurcated. There's those who say- >> Yes. >> Okay, all right, let's get to the heart of the premise, and possibly the debate for today's episode. Will OpenAI's early entry into the market confer sustainable competitive advantage for the company. And if you look at the history of tech, the technology industry, it's kind of littered with first mover failures. Altair, IBM, Tandy, Commodore, they and Apple even, they were really early in the PC game. They took a backseat to Dell who came in the scene years later with a better business model. Netscape, you were just talking about, was all the rage in Silicon Valley, with the first browser, drove up all the housing prices out here. AltaVista was the first search engine to really, you know, index full text. >> Owned by Dell, I mean DEC. >> Owned by Digital. >> Yeah, Digital Equipment >> Compaq bought it. And of course as an aside, Digital, they wanted to showcase their hardware, right? Their super computer stuff. And then so Friendster and MySpace, they came before Facebook. The iPhone certainly wasn't the first mobile device. So lots of failed examples, but there are some recent successes like AWS and cloud. >> You could say smartphone. So I mean. >> Well I know, and you can, we can parse this so we'll debate it. Now Twitter, you could argue, had first mover advantage. You kind of gave me that one John. Bitcoin and crypto clearly had first mover advantage, and sustaining that. Guys, will OpenAI make it to the list on the right with ChatGPT, what do you think? >> I think categorically as a company, it probably won't, but as a category, I think what they're doing will, so OpenAI as a company, they get funding, there's power dynamics involved. Microsoft put a billion dollars in early on, then they just pony it up. Now they're reporting 10 billion more. So, like, if the browsers, Microsoft had competitive advantage over Netscape, and used monopoly power, and convicted by the Department of Justice for killing Netscape with their monopoly, Netscape should have had won that battle, but Microsoft killed it. In this case, Microsoft's not killing it, they're buying into it. So I think the embrace extend Microsoft power here makes OpenAI vulnerable for that one vendor solution. So the AI as a company might not make the list, but the category of what this is, large language model AI, is probably will be on the right hand side. >> Okay, we're going to come back to the government intervention and maybe do some comparisons, but what are your thoughts on this premise here? That, it will basically set- put forth the premise that it, that ChatGPT, its early entry into the market will not confer competitive advantage to >> For OpenAI. >> To Open- Yeah, do you agree with that? >> I agree with that actually. It, because Google has been at it, and they have been holding back, as John said because of the scrutiny from the Fed, right, so- >> And privacy too. >> And the privacy and the accuracy as well. But I think Sam Altman and the company on those guys, right? They have put this in a hasty way out there, you know, because it makes mistakes, and there are a lot of questions around the, sort of, where the content is coming from. You saw that as your example, it just stole the content, and without your permission, you know? >> Yeah. So as quick this aside- >> And it codes on people's behalf and the, those codes are wrong. So there's a lot of, sort of, false information it's putting out there. So it's a very vulnerable thing to do what Sam Altman- >> So even though it'll get better, others will compete. >> So look, just side note, a term which Reid Hoffman used a little bit. Like he said, it's experimental launch, like, you know, it's- >> It's pretty damn good. >> It is clever because according to Sam- >> It's more than clever. It's good. >> It's awesome, if you haven't used it. I mean you write- you read what it writes and you go, "This thing writes so well, it writes so much better than you." >> The human emotion drives that too. I think that's a big thing. But- >> I Want to add one more- >> Make your last point. >> Last one. Okay. So, but he's still holding back. He's conducting quite a few interviews. If you want to get the gist of it, there's an interview with StrictlyVC interview from yesterday with Sam Altman. Listen to that one it's an eye opening what they want- where they want to take it. But my last one I want to make it on this point is that Satya Nadella yesterday did an interview with Wall Street Journal. I think he was doing- >> You were not impressed. >> I was not impressed because he was pushing it too much. So Sam Altman's holding back so there's less backlash. >> Got 10 billion reasons to push. >> I think he's almost- >> Microsoft just laid off 10000 people. Hey ChatGPT, find me a job. You know like. (group laughs) >> He's overselling it to an extent that I think it will backfire on Microsoft. And he's over promising a lot of stuff right now, I think. I don't know why he's very jittery about all these things. And he did the same thing during Ignite as well. So he said, "Oh, this AI will write code for you and this and that." Like you called him out- >> The hyperbole- >> During your- >> from Satya Nadella, he's got a lot of hyperbole. (group talks over each other) >> All right, Let's, go ahead. >> Well, can I weigh in on the whole- >> Yeah, sure. >> Microsoft thing on whether OpenAI, here's the take on this. I think it's more like the browser moment to me, because I could relate to that experience with ChatG, personally, emotionally, when I saw that, and I remember vividly- >> You mean that aha moment (indistinct). >> Like this is obviously the future. Anything else in the old world is dead, website's going to be everywhere. It was just instant dot connection for me. And a lot of other smart people who saw this. Lot of people by the way, didn't see it. Someone said the web's a toy. At the company I was worked for at the time, Hewlett Packard, they like, they could have been in, they had invented HTML, and so like all this stuff was, like, they just passed, the web was just being passed over. But at that time, the browser got better, more websites came on board. So the structural advantage there was online web usage was growing, online user population. So that was growing exponentially with the rise of the Netscape browser. So OpenAI could stay on the right side of your list as durable, if they leverage the category that they're creating, can get the scale. And if they can get the scale, just like Twitter, that failed so many times that they still hung around. So it was a product that was always successful, right? So I mean, it should have- >> You're right, it was terrible, we kept coming back. >> The fail whale, but it still grew. So OpenAI has that moment. They could do it if Microsoft doesn't meddle too much with too much power as a vendor. They could be the Netscape Navigator, without the anti-competitive behavior of somebody else. So to me, they have the pole position. So they have an opportunity. So if not, if they don't execute, then there's opportunity. There's not a lot of barriers to entry, vis-a-vis say the CapEx of say a cloud company like AWS. You can't replicate that, Many have tried, but I think you can replicate OpenAI. >> And we're going to talk about that. Okay, so real quick, I want to bring in some ETR data. This isn't an ETR heavy segment, only because this so new, you know, they haven't coverage yet, but they do cover AI. So basically what we're seeing here is a slide on the vertical axis's net score, which is a measure of spending momentum, and in the horizontal axis's is presence in the dataset. Think of it as, like, market presence. And in the insert right there, you can see how the dots are plotted, the two columns. And so, but the key point here that we want to make, there's a bunch of companies on the left, is he like, you know, DataRobot and C3 AI and some others, but the big whales, Google, AWS, Microsoft, are really dominant in this market. So that's really the key takeaway that, can we- >> I notice IBM is way low. >> Yeah, IBM's low, and actually bring that back up and you, but then you see Oracle who actually is injecting. So I guess that's the other point is, you're not necessarily going to go buy AI, and you know, build your own AI, you're going to, it's going to be there and, it, Salesforce is going to embed it into its platform, the SaaS companies, and you're going to purchase AI. You're not necessarily going to build it. But some companies obviously are. >> I mean to quote IBM's general manager Rob Thomas, "You can't have AI with IA." information architecture and David Flynn- >> You can't Have AI without IA >> without, you can't have AI without IA. You can't have, if you have an Information Architecture, you then can power AI. Yesterday David Flynn, with Hammersmith, was on our Supercloud. He was pointing out that the relationship of storage, where you store things, also impacts the data and stressablity, and Zhamak from Nextdata, she was pointing out that same thing. So the data problem factors into all this too, Dave. >> So you got the big cloud and internet giants, they're all poised to go after this opportunity. Microsoft is investing up to 10 billion. Google's code red, which was, you know, the headline in the New York Times. Of course Apple is there and several alternatives in the market today. Guys like Chinchilla, Bloom, and there's a company Jasper and several others, and then Lena Khan looms large and the government's around the world, EU, US, China, all taking notice before the market really is coalesced around a single player. You know, John, you mentioned Netscape, they kind of really, the US government was way late to that game. It was kind of game over. And Netscape, I remember Barksdale was like, "Eh, we're going to be selling software in the enterprise anyway." and then, pshew, the company just dissipated. So, but it looks like the US government, especially with Lena Khan, they're changing the definition of antitrust and what the cause is to go after people, and they're really much more aggressive. It's only what, two years ago that (indistinct). >> Yeah, the problem I have with the federal oversight is this, they're always like late to the game, and they're slow to catch up. So in other words, they're working on stuff that should have been solved a year and a half, two years ago around some of the social networks hiding behind some of the rules around open web back in the days, and I think- >> But they're like 15 years late to that. >> Yeah, and now they got this new thing on top of it. So like, I just worry about them getting their fingers. >> But there's only two years, you know, OpenAI. >> No, but the thing (indistinct). >> No, they're still fighting other battles. But the problem with government is that they're going to label Big Tech as like a evil thing like Pharma, it's like smoke- >> You know Lena Khan wants to kill Big Tech, there's no question. >> So I think Big Tech is getting a very seriously bad rap. And I think anything that the government does that shades darkness on tech, is politically motivated in most cases. You can almost look at everything, and my 80 20 rule is in play here. 80% of the government activity around tech is bullshit, it's politically motivated, and the 20% is probably relevant, but off the mark and not organized. >> Well market forces have always been the determining factor of success. The governments, you know, have been pretty much failed. I mean you look at IBM's antitrust, that, what did that do? The market ultimately beat them. You look at Microsoft back in the day, right? Windows 95 was peaking, the government came in. But you know, like you said, they missed the web, right, and >> so they were hanging on- >> There's nobody in government >> to Windows. >> that actually knows- >> And so, you, I think you're right. It's market forces that are going to determine this. But Sarbjeet, what do you make of Microsoft's big bet here, you weren't impressed with with Nadella. How do you think, where are they going to apply it? Is this going to be a Hail Mary for Bing, or is it going to be applied elsewhere? What do you think. >> They are saying that they will, sort of, weave this into their products, office products, productivity and also to write code as well, developer productivity as well. That's a big play for them. But coming back to your antitrust sort of comments, right? I believe the, your comment was like, oh, fed was late 10 years or 15 years earlier, but now they're two years. But things are moving very fast now as compared to they used to move. >> So two years is like 10 Years. >> Yeah, two years is like 10 years. Just want to make that point. (Dave laughs) This thing is going like wildfire. Any new tech which comes in that I think they're going against distribution channels. Lina Khan has commented time and again that the marketplace model is that she wants to have some grip on. Cloud marketplaces are a kind of monopolistic kind of way. >> I don't, I don't see this, I don't see a Chat AI. >> You told me it's not Bing, you had an interesting comment. >> No, no. First of all, this is great from Microsoft. If you're Microsoft- >> Why? >> Because Microsoft doesn't have the AI chops that Google has, right? Google is got so much core competency on how they run their search, how they run their backends, their cloud, even though they don't get a lot of cloud market share in the enterprise, they got a kick ass cloud cause they needed one. >> Totally. >> They've invented SRE. I mean Google's development and engineering chops are off the scales, right? Amazon's got some good chops, but Google's got like 10 times more chops than AWS in my opinion. Cloud's a whole different story. Microsoft gets AI, they get a playbook, they get a product they can render into, the not only Bing, productivity software, helping people write papers, PowerPoint, also don't forget the cloud AI can super help. We had this conversation on our Supercloud event, where AI's going to do a lot of the heavy lifting around understanding observability and managing service meshes, to managing microservices, to turning on and off applications, and or maybe writing code in real time. So there's a plethora of use cases for Microsoft to deploy this. combined with their R and D budgets, they can then turbocharge more research, build on it. So I think this gives them a car in the game, Google may have pole position with AI, but this puts Microsoft right in the game, and they already have a lot of stuff going on. But this just, I mean everything gets lifted up. Security, cloud, productivity suite, everything. >> What's under the hood at Google, and why aren't they talking about it? I mean they got to be freaked out about this. No? Or do they have kind of a magic bullet? >> I think they have the, they have the chops definitely. Magic bullet, I don't know where they are, as compared to the ChatGPT 3 or 4 models. Like they, but if you look at the online sort of activity and the videos put out there from Google folks, Google technology folks, that's account you should look at if you are looking there, they have put all these distinctions what ChatGPT 3 has used, they have been talking about for a while as well. So it's not like it's a secret thing that you cannot replicate. As you said earlier, like in the beginning of this segment, that anybody who has more data and the capacity to process that data, which Google has both, I think they will win this. >> Obviously living in Palo Alto where the Google founders are, and Google's headquarters next town over we have- >> We're so close to them. We have inside information on some of the thinking and that hasn't been reported by any outlet yet. And that is, is that, from what I'm hearing from my sources, is Google has it, they don't want to release it for many reasons. One is it might screw up their search monopoly, one, two, they're worried about the accuracy, 'cause Google will get sued. 'Cause a lot of people are jamming on this ChatGPT as, "Oh it does everything for me." when it's clearly not a hundred percent accurate all the time. >> So Lina Kahn is looming, and so Google's like be careful. >> Yeah so Google's just like, this is the third, could be a third rail. >> But the first thing you said is a concern. >> Well no. >> The disruptive (indistinct) >> What they will do is do a Waymo kind of thing, where they spin out a separate company. >> They're doing that. >> The discussions happening, they're going to spin out the separate company and put it over there, and saying, "This is AI, got search over there, don't touch that search, 'cause that's where all the revenue is." (chuckles) >> So, okay, so that's how they deal with the Clay Christensen dilemma. What's the business model here? I mean it's not advertising, right? Is it to charge you for a query? What, how do you make money at this? >> It's a good question, I mean my thinking is, first of all, it's cool to type stuff in and see a paper get written, or write a blog post, or gimme a marketing slogan for this or that or write some code. I think the API side of the business will be critical. And I think Howie Xu, I know you're going to reference some of his comments yesterday on Supercloud, I think this brings a whole 'nother user interface into technology consumption. I think the business model, not yet clear, but it will probably be some sort of either API and developer environment or just a straight up free consumer product, with some sort of freemium backend thing for business. >> And he was saying too, it's natural language is the way in which you're going to interact with these systems. >> I think it's APIs, it's APIs, APIs, APIs, because these people who are cooking up these models, and it takes a lot of compute power to train these and to, for inference as well. Somebody did the analysis on the how many cents a Google search costs to Google, and how many cents the ChatGPT query costs. It's, you know, 100x or something on that. You can take a look at that. >> A 100x on which side? >> You're saying two orders of magnitude more expensive for ChatGPT >> Much more, yeah. >> Than for Google. >> It's very expensive. >> So Google's got the data, they got the infrastructure and they got, you're saying they got the cost (indistinct) >> No actually it's a simple query as well, but they are trying to put together the answers, and they're going through a lot more data versus index data already, you know. >> Let me clarify, you're saying that Google's version of ChatGPT is more efficient? >> No, I'm, I'm saying Google search results. >> Ah, search results. >> What are used to today, but cheaper. >> But that, does that, is that going to confer advantage to Google's large language (indistinct)? >> It will, because there were deep science (indistinct). >> Google, I don't think Google search is doing a large language model on their search, it's keyword search. You know, what's the weather in Santa Cruz? Or how, what's the weather going to be? Or you know, how do I find this? Now they have done a smart job of doing some things with those queries, auto complete, re direct navigation. But it's, it's not entity. It's not like, "Hey, what's Dave Vellante thinking this week in Breaking Analysis?" ChatGPT might get that, because it'll get your Breaking Analysis, it'll synthesize it. There'll be some, maybe some clips. It'll be like, you know, I mean. >> Well I got to tell you, I asked ChatGPT to, like, I said, I'm going to enter a transcript of a discussion I had with Nir Zuk, the CTO of Palo Alto Networks, And I want you to write a 750 word blog. I never input the transcript. It wrote a 750 word blog. It attributed quotes to him, and it just pulled a bunch of stuff that, and said, okay, here it is. It talked about Supercloud, it defined Supercloud. >> It's made, it makes you- >> Wow, But it was a big lie. It was fraudulent, but still, blew me away. >> Again, vanilla content and non accurate content. So we are going to see a surge of misinformation on steroids, but I call it the vanilla content. Wow, that's just so boring, (indistinct). >> There's so many dangers. >> Make your point, cause we got to, almost out of time. >> Okay, so the consumption, like how do you consume this thing. As humans, we are consuming it and we are, like, getting a nicely, like, surprisingly shocked, you know, wow, that's cool. It's going to increase productivity and all that stuff, right? And on the danger side as well, the bad actors can take hold of it and create fake content and we have the fake sort of intelligence, if you go out there. So that's one thing. The second thing is, we are as humans are consuming this as language. Like we read that, we listen to it, whatever format we consume that is, but the ultimate usage of that will be when the machines can take that output from likes of ChatGPT, and do actions based on that. The robots can work, the robot can paint your house, we were talking about, right? Right now we can't do that. >> Data apps. >> So the data has to be ingested by the machines. It has to be digestible by the machines. And the machines cannot digest unorganized data right now, we will get better on the ingestion side as well. So we are getting better. >> Data, reasoning, insights, and action. >> I like that mall, paint my house. >> So, okay- >> By the way, that means drones that'll come in. Spray painting your house. >> Hey, it wasn't too long ago that robots couldn't climb stairs, as I like to point out. Okay, and of course it's no surprise the venture capitalists are lining up to eat at the trough, as I'd like to say. Let's hear, you'd referenced this earlier, John, let's hear what AI expert Howie Xu said at the Supercloud event, about what it takes to clone ChatGPT. Please, play the clip. >> So one of the VCs actually asked me the other day, right? "Hey, how much money do I need to spend, invest to get a, you know, another shot to the openAI sort of the level." You know, I did a (indistinct) >> Line up. >> A hundred million dollar is the order of magnitude that I came up with, right? You know, not a billion, not 10 million, right? So a hundred- >> Guys a hundred million dollars, that's an astoundingly low figure. What do you make of it? >> I was in an interview with, I was interviewing, I think he said hundred million or so, but in the hundreds of millions, not a billion right? >> You were trying to get him up, you were like "Hundreds of millions." >> Well I think, I- >> He's like, eh, not 10, not a billion. >> Well first of all, Howie Xu's an expert machine learning. He's at Zscaler, he's a machine learning AI guy. But he comes from VMware, he's got his technology pedigrees really off the chart. Great friend of theCUBE and kind of like a CUBE analyst for us. And he's smart. He's right. I think the barriers to entry from a dollar standpoint are lower than say the CapEx required to compete with AWS. Clearly, the CapEx spending to build all the tech for the run a cloud. >> And you don't need a huge sales force. >> And in some case apps too, it's the same thing. But I think it's not that hard. >> But am I right about that? You don't need a huge sales force either. It's, what, you know >> If the product's good, it will sell, this is a new era. The better mouse trap will win. This is the new economics in software, right? So- >> Because you look at the amount of money Lacework, and Snyk, Snowflake, Databrooks. Look at the amount of money they've raised. I mean it's like a billion dollars before they get to IPO or more. 'Cause they need promotion, they need go to market. You don't need (indistinct) >> OpenAI's been working on this for multiple five years plus it's, hasn't, wasn't born yesterday. Took a lot of years to get going. And Sam is depositioning all the success, because he's trying to manage expectations, To your point Sarbjeet, earlier. It's like, yeah, he's trying to "Whoa, whoa, settle down everybody, (Dave laughs) it's not that great." because he doesn't want to fall into that, you know, hero and then get taken down, so. >> It may take a 100 million or 150 or 200 million to train the model. But to, for the inference to, yeah to for the inference machine, It will take a lot more, I believe. >> Give it, so imagine, >> Because- >> Go ahead, sorry. >> Go ahead. But because it consumes a lot more compute cycles and it's certain level of storage and everything, right, which they already have. So I think to compute is different. To frame the model is a different cost. But to run the business is different, because I think 100 million can go into just fighting the Fed. >> Well there's a flywheel too. >> Oh that's (indistinct) >> (indistinct) >> We are running the business, right? >> It's an interesting number, but it's also kind of, like, context to it. So here, a hundred million spend it, you get there, but you got to factor in the fact that the ways companies win these days is critical mass scale, hitting a flywheel. If they can keep that flywheel of the value that they got going on and get better, you can almost imagine a marketplace where, hey, we have proprietary data, we're SiliconANGLE in theCUBE. We have proprietary content, CUBE videos, transcripts. Well wouldn't it be great if someone in a marketplace could sell a module for us, right? We buy that, Amazon's thing and things like that. So if they can get a marketplace going where you can apply to data sets that may be proprietary, you can start to see this become bigger. And so I think the key barriers to entry is going to be success. I'll give you an example, Reddit. Reddit is successful and it's hard to copy, not because of the software. >> They built the moat. >> Because you can, buy Reddit open source software and try To compete. >> They built the moat with their community. >> Their community, their scale, their user expectation. Twitter, we referenced earlier, that thing should have gone under the first two years, but there was such a great emotional product. People would tolerate the fail whale. And then, you know, well that was a whole 'nother thing. >> Then a plane landed in (John laughs) the Hudson and it was over. >> I think verticals, a lot of verticals will build applications using these models like for lawyers, for doctors, for scientists, for content creators, for- >> So you'll have many hundreds of millions of dollars investments that are going to be seeping out. If, all right, we got to wrap, if you had to put odds on it that that OpenAI is going to be the leader, maybe not a winner take all leader, but like you look at like Amazon and cloud, they're not winner take all, these aren't necessarily winner take all markets. It's not necessarily a zero sum game, but let's call it winner take most. What odds would you give that open AI 10 years from now will be in that position. >> If I'm 0 to 10 kind of thing? >> Yeah, it's like horse race, 3 to 1, 2 to 1, even money, 10 to 1, 50 to 1. >> Maybe 2 to 1, >> 2 to 1, that's pretty low odds. That's basically saying they're the favorite, they're the front runner. Would you agree with that? >> I'd say 4 to 1. >> Yeah, I was going to say I'm like a 5 to 1, 7 to 1 type of person, 'cause I'm a skeptic with, you know, there's so much competition, but- >> I think they're definitely the leader. I mean you got to say, I mean. >> Oh there's no question. There's no question about it. >> The question is can they execute? >> They're not Friendster, is what you're saying. >> They're not Friendster and they're more like Twitter and Reddit where they have momentum. If they can execute on the product side, and if they don't stumble on that, they will continue to have the lead. >> If they say stay neutral, as Sam is, has been saying, that, hey, Microsoft is one of our partners, if you look at their company model, how they have structured the company, then they're going to pay back to the investors, like Microsoft is the biggest one, up to certain, like by certain number of years, they're going to pay back from all the money they make, and after that, they're going to give the money back to the public, to the, I don't know who they give it to, like non-profit or something. (indistinct) >> Okay, the odds are dropping. (group talks over each other) That's a good point though >> Actually they might have done that to fend off the criticism of this. But it's really interesting to see the model they have adopted. >> The wildcard in all this, My last word on this is that, if there's a developer shift in how developers and data can come together again, we have conferences around the future of data, Supercloud and meshs versus, you know, how the data world, coding with data, how that evolves will also dictate, 'cause a wild card could be a shift in the landscape around how developers are using either machine learning or AI like techniques to code into their apps, so. >> That's fantastic insight. I can't thank you enough for your time, on the heels of Supercloud 2, really appreciate it. All right, thanks to John and Sarbjeet for the outstanding conversation today. Special thanks to the Palo Alto studio team. My goodness, Anderson, this great backdrop. You guys got it all out here, I'm jealous. And Noah, really appreciate it, Chuck, Andrew Frick and Cameron, Andrew Frick switching, Cameron on the video lake, great job. And Alex Myerson, he's on production, manages the podcast for us, Ken Schiffman as well. Kristen Martin and Cheryl Knight help get the word out on social media and our newsletters. Rob Hof is our editor-in-chief over at SiliconANGLE, does some great editing, thanks to all. Remember, all these episodes are available as podcasts. All you got to do is search Breaking Analysis podcast, wherever you listen. Publish each week on wikibon.com and siliconangle.com. Want to get in touch, email me directly, david.vellante@siliconangle.com or DM me at dvellante, or comment on our LinkedIn post. And by all means, check out etr.ai. They got really great survey data in the enterprise tech business. This is Dave Vellante for theCUBE Insights powered by ETR. Thanks for watching, We'll see you next time on Breaking Analysis. (electronic music)
SUMMARY :
bringing you data-driven and ChatGPT have taken the world by storm. So I asked it, give it to the large language models to do that. So to your point, it's So one of the problems with ChatGPT, and he simply gave the system the prompts, or the OS to help it do but it kind of levels the playing- and the answers were coming as the data you can get. Yeah, and leveled to certain extent. I check the facts, save me about maybe- and then I write a killer because like if the it's, the law is we, you know, I think that's true and I ask the set of similar question, What's your counter point? and not it's underestimated long term. That's what he said. for the first time, wow. the overhyped at the No, it was, it was I got, right I mean? the internet in the early days, and it's only going to get better." So you're saying it's bifurcated. and possibly the debate the first mobile device. So I mean. on the right with ChatGPT, and convicted by the Department of Justice the scrutiny from the Fed, right, so- And the privacy and thing to do what Sam Altman- So even though it'll get like, you know, it's- It's more than clever. I mean you write- I think that's a big thing. I think he was doing- I was not impressed because You know like. And he did the same thing he's got a lot of hyperbole. the browser moment to me, So OpenAI could stay on the right side You're right, it was terrible, They could be the Netscape Navigator, and in the horizontal axis's So I guess that's the other point is, I mean to quote IBM's So the data problem factors and the government's around the world, and they're slow to catch up. Yeah, and now they got years, you know, OpenAI. But the problem with government to kill Big Tech, and the 20% is probably relevant, back in the day, right? are they going to apply it? and also to write code as well, that the marketplace I don't, I don't see you had an interesting comment. No, no. First of all, the AI chops that Google has, right? are off the scales, right? I mean they got to be and the capacity to process that data, on some of the thinking So Lina Kahn is looming, and this is the third, could be a third rail. But the first thing What they will do out the separate company Is it to charge you for a query? it's cool to type stuff in natural language is the way and how many cents the and they're going through Google search results. It will, because there were It'll be like, you know, I mean. I never input the transcript. Wow, But it was a big lie. but I call it the vanilla content. Make your point, cause we And on the danger side as well, So the data By the way, that means at the Supercloud event, So one of the VCs actually What do you make of it? you were like "Hundreds of millions." not 10, not a billion. Clearly, the CapEx spending to build all But I think it's not that hard. It's, what, you know This is the new economics Look at the amount of And Sam is depositioning all the success, or 150 or 200 million to train the model. So I think to compute is different. not because of the software. Because you can, buy They built the moat And then, you know, well that the Hudson and it was over. that are going to be seeping out. Yeah, it's like horse race, 3 to 1, 2 to 1, that's pretty low odds. I mean you got to say, I mean. Oh there's no question. is what you're saying. and if they don't stumble on that, the money back to the public, to the, Okay, the odds are dropping. the model they have adopted. Supercloud and meshs versus, you know, on the heels of Supercloud
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Breaking Analysis: Grading our 2022 Enterprise Technology Predictions
>>From the Cube Studios in Palo Alto in Boston, bringing you data-driven insights from the cube and E T R. This is breaking analysis with Dave Valante. >>Making technology predictions in 2022 was tricky business, especially if you were projecting the performance of markets or identifying I P O prospects and making binary forecast on data AI and the macro spending climate and other related topics in enterprise tech 2022, of course was characterized by a seesaw economy where central banks were restructuring their balance sheets. The war on Ukraine fueled inflation supply chains were a mess. And the unintended consequences of of forced march to digital and the acceleration still being sorted out. Hello and welcome to this week's weekly on Cube Insights powered by E T R. In this breaking analysis, we continue our annual tradition of transparently grading last year's enterprise tech predictions. And you may or may not agree with our self grading system, but look, we're gonna give you the data and you can draw your own conclusions and tell you what, tell us what you think. >>All right, let's get right to it. So our first prediction was tech spending increases by 8% in 2022. And as we exited 2021 CIOs, they were optimistic about their digital transformation plans. You know, they rushed to make changes to their business and were eager to sharpen their focus and continue to iterate on their digital business models and plug the holes that they, the, in the learnings that they had. And so we predicted that 8% rise in enterprise tech spending, which looked pretty good until Ukraine and the Fed decided that, you know, had to rush and make up for lost time. We kind of nailed the momentum in the energy sector, but we can't give ourselves too much credit for that layup. And as of October, Gartner had it spending growing at just over 5%. I think it was 5.1%. So we're gonna take a C plus on this one and, and move on. >>Our next prediction was basically kind of a slow ground ball. The second base, if I have to be honest, but we felt it was important to highlight that security would remain front and center as the number one priority for organizations in 2022. As is our tradition, you know, we try to up the degree of difficulty by specifically identifying companies that are gonna benefit from these trends. So we highlighted some possible I P O candidates, which of course didn't pan out. S NQ was on our radar. The company had just had to do another raise and they recently took a valuation hit and it was a down round. They raised 196 million. So good chunk of cash, but, but not the i p O that we had predicted Aqua Securities focus on containers and cloud native. That was a trendy call and we thought maybe an M SS P or multiple managed security service providers like Arctic Wolf would I p o, but no way that was happening in the crummy market. >>Nonetheless, we think these types of companies, they're still faring well as the talent shortage in security remains really acute, particularly in the sort of mid-size and small businesses that often don't have a sock Lacework laid off 20% of its workforce in 2022. And CO C e o Dave Hatfield left the company. So that I p o didn't, didn't happen. It was probably too early for Lacework. Anyway, meanwhile you got Netscope, which we've cited as strong in the E T R data as particularly in the emerging technology survey. And then, you know, I lumia holding its own, you know, we never liked that 7 billion price tag that Okta paid for auth zero, but we loved the TAM expansion strategy to target developers beyond sort of Okta's enterprise strength. But we gotta take some points off of the failure thus far of, of Okta to really nail the integration and the go to market model with azero and build, you know, bring that into the, the, the core Okta. >>So the focus on endpoint security that was a winner in 2022 is CrowdStrike led that charge with others holding their own, not the least of which was Palo Alto Networks as it continued to expand beyond its core network security and firewall business, you know, through acquisition. So overall we're gonna give ourselves an A minus for this relatively easy call, but again, we had some specifics associated with it to make it a little tougher. And of course we're watching ve very closely this this coming year in 2023. The vendor consolidation trend. You know, according to a recent Palo Alto network survey with 1300 SecOps pros on average organizations have more than 30 tools to manage security tools. So this is a logical way to optimize cost consolidating vendors and consolidating redundant vendors. The E T R data shows that's clearly a trend that's on the upswing. >>Now moving on, a big theme of 2020 and 2021 of course was remote work and hybrid work and new ways to work and return to work. So we predicted in 2022 that hybrid work models would become the dominant protocol, which clearly is the case. We predicted that about 33% of the workforce would come back to the office in 2022 in September. The E T R data showed that figure was at 29%, but organizations expected that 32% would be in the office, you know, pretty much full-time by year end. That hasn't quite happened, but we were pretty close with the projection, so we're gonna take an A minus on this one. Now, supply chain disruption was another big theme that we felt would carry through 2022. And sure that sounds like another easy one, but as is our tradition, again we try to put some binary metrics around our predictions to put some meat in the bone, so to speak, and and allow us than you to say, okay, did it come true or not? >>So we had some data that we presented last year and supply chain issues impacting hardware spend. We said at the time, you can see this on the left hand side of this chart, the PC laptop demand would remain above pre covid levels, which would reverse a decade of year on year declines, which I think started in around 2011, 2012. Now, while demand is down this year pretty substantially relative to 2021, I D C has worldwide unit shipments for PCs at just over 300 million for 22. If you go back to 2019 and you're looking at around let's say 260 million units shipped globally, you know, roughly, so, you know, pretty good call there. Definitely much higher than pre covid levels. But so what you might be asking why the B, well, we projected that 30% of customers would replace security appliances with cloud-based services and that more than a third would replace their internal data center server and storage hardware with cloud services like 30 and 40% respectively. >>And we don't have explicit survey data on exactly these metrics, but anecdotally we see this happening in earnest. And we do have some data that we're showing here on cloud adoption from ET R'S October survey where the midpoint of workloads running in the cloud is around 34% and forecast, as you can see, to grow steadily over the next three years. So this, well look, this is not, we understand it's not a one-to-one correlation with our prediction, but it's a pretty good bet that we were right, but we gotta take some points off, we think for the lack of unequivocal proof. Cause again, we always strive to make our predictions in ways that can be measured as accurate or not. Is it binary? Did it happen, did it not? Kind of like an O K R and you know, we strive to provide data as proof and in this case it's a bit fuzzy. >>We have to admit that although we're pretty comfortable that the prediction was accurate. And look, when you make an hard forecast, sometimes you gotta pay the price. All right, next, we said in 2022 that the big four cloud players would generate 167 billion in IS and PaaS revenue combining for 38% market growth. And our current forecasts are shown here with a comparison to our January, 2022 figures. So coming into this year now where we are today, so currently we expect 162 billion in total revenue and a 33% growth rate. Still very healthy, but not on our mark. So we think a w s is gonna miss our predictions by about a billion dollars, not, you know, not bad for an 80 billion company. So they're not gonna hit that expectation though of getting really close to a hundred billion run rate. We thought they'd exit the year, you know, closer to, you know, 25 billion a quarter and we don't think they're gonna get there. >>Look, we pretty much nailed Azure even though our prediction W was was correct about g Google Cloud platform surpassing Alibaba, Alibaba, we way overestimated the performance of both of those companies. So we're gonna give ourselves a C plus here and we think, yeah, you might think it's a little bit harsh, we could argue for a B minus to the professor, but the misses on GCP and Alibaba we think warrant a a self penalty on this one. All right, let's move on to our prediction about Supercloud. We said it becomes a thing in 2022 and we think by many accounts it has, despite the naysayers, we're seeing clear evidence that the concept of a layer of value add that sits above and across clouds is taking shape. And on this slide we showed just some of the pickup in the industry. I mean one of the most interesting is CloudFlare, the biggest supercloud antagonist. >>Charles Fitzgerald even predicted that no vendor would ever use the term in their marketing. And that would be proof if that happened that Supercloud was a thing and he said it would never happen. Well CloudFlare has, and they launched their version of Supercloud at their developer week. Chris Miller of the register put out a Supercloud block diagram, something else that Charles Fitzgerald was, it was was pushing us for, which is rightly so, it was a good call on his part. And Chris Miller actually came up with one that's pretty good at David Linthicum also has produced a a a A block diagram, kind of similar, David uses the term metacloud and he uses the term supercloud kind of interchangeably to describe that trend. And so we we're aligned on that front. Brian Gracely has covered the concept on the popular cloud podcast. Berkeley launched the Sky computing initiative. >>You read through that white paper and many of the concepts highlighted in the Supercloud 3.0 community developed definition align with that. Walmart launched a platform with many of the supercloud salient attributes. So did Goldman Sachs, so did Capital One, so did nasdaq. So you know, sorry you can hate the term, but very clearly the evidence is gathering for the super cloud storm. We're gonna take an a plus on this one. Sorry, haters. Alright, let's talk about data mesh in our 21 predictions posts. We said that in the 2020s, 75% of large organizations are gonna re-architect their big data platforms. So kind of a decade long prediction. We don't like to do that always, but sometimes it's warranted. And because it was a longer term prediction, we, at the time in, in coming into 22 when we were evaluating our 21 predictions, we took a grade of incomplete because the sort of decade long or majority of the decade better part of the decade prediction. >>So last year, earlier this year, we said our number seven prediction was data mesh gains momentum in 22. But it's largely confined and narrow data problems with limited scope as you can see here with some of the key bullets. So there's a lot of discussion in the data community about data mesh and while there are an increasing number of examples, JP Morgan Chase, Intuit, H S P C, HelloFresh, and others that are completely rearchitecting parts of their data platform completely rearchitecting entire data platforms is non-trivial. There are organizational challenges, there're data, data ownership, debates, technical considerations, and in particular two of the four fundamental data mesh principles that the, the need for a self-service infrastructure and federated computational governance are challenging. Look, democratizing data and facilitating data sharing creates conflicts with regulatory requirements around data privacy. As such many organizations are being really selective with their data mesh implementations and hence our prediction of narrowing the scope of data mesh initiatives. >>I think that was right on J P M C is a good example of this, where you got a single group within a, within a division narrowly implementing the data mesh architecture. They're using a w s, they're using data lakes, they're using Amazon Glue, creating a catalog and a variety of other techniques to meet their objectives. They kind of automating data quality and it was pretty well thought out and interesting approach and I think it's gonna be made easier by some of the announcements that Amazon made at the recent, you know, reinvent, particularly trying to eliminate ET t l, better connections between Aurora and Redshift and, and, and better data sharing the data clean room. So a lot of that is gonna help. Of course, snowflake has been on this for a while now. Many other companies are facing, you know, limitations as we said here and this slide with their Hadoop data platforms. They need to do new, some new thinking around that to scale. HelloFresh is a really good example of this. Look, the bottom line is that organizations want to get more value from data and having a centralized, highly specialized teams that own the data problem, it's been a barrier and a blocker to success. The data mesh starts with organizational considerations as described in great detail by Ash Nair of Warner Brothers. So take a listen to this clip. >>Yeah, so when people think of Warner Brothers, you always think of like the movie studio, but we're more than that, right? I mean, you think of H B O, you think of t n t, you think of C N N. We have 30 plus brands in our portfolio and each have their own needs. So the, the idea of a data mesh really helps us because what we can do is we can federate access across the company so that, you know, CNN can work at their own pace. You know, when there's election season, they can ingest their own data and they don't have to, you know, bump up against, as an example, HBO if Game of Thrones is going on. >>So it's often the case that data mesh is in the eyes of the implementer. And while a company's implementation may not strictly adhere to Jamma Dani's vision of data mesh, and that's okay, the goal is to use data more effectively. And despite Gartner's attempts to deposition data mesh in favor of the somewhat confusing or frankly far more confusing data fabric concept that they stole from NetApp data mesh is taking hold in organizations globally today. So we're gonna take a B on this one. The prediction is shaping up the way we envision, but as we previously reported, it's gonna take some time. The better part of a decade in our view, new standards have to emerge to make this vision become reality and they'll come in the form of both open and de facto approaches. Okay, our eighth prediction last year focused on the face off between Snowflake and Databricks. >>And we realized this popular topic, and maybe one that's getting a little overplayed, but these are two companies that initially, you know, looked like they were shaping up as partners and they, by the way, they are still partnering in the field. But you go back a couple years ago, the idea of using an AW w s infrastructure, Databricks machine intelligence and applying that on top of Snowflake as a facile data warehouse, still very viable. But both of these companies, they have much larger ambitions. They got big total available markets to chase and large valuations that they have to justify. So what's happening is, as we've previously reported, each of these companies is moving toward the other firm's core domain and they're building out an ecosystem that'll be critical for their future. So as part of that effort, we said each is gonna become aggressive investors and maybe start doing some m and a and they have in various companies. >>And on this chart that we produced last year, we studied some of the companies that were targets and we've added some recent investments of both Snowflake and Databricks. As you can see, they've both, for example, invested in elation snowflake's, put money into Lacework, the Secur security firm, ThoughtSpot, which is trying to democratize data with ai. Collibra is a governance platform and you can see Databricks investments in data transformation with D B T labs, Matillion doing simplified business intelligence hunters. So that's, you know, they're security investment and so forth. So other than our thought that we'd see Databricks I p o last year, this prediction been pretty spot on. So we'll give ourselves an A on that one. Now observability has been a hot topic and we've been covering it for a while with our friends at E T R, particularly Eric Bradley. Our number nine prediction last year was basically that if you're not cloud native and observability, you are gonna be in big trouble. >>So everything guys gotta go cloud native. And that's clearly been the case. Splunk, the big player in the space has been transitioning to the cloud, hasn't always been pretty, as we reported, Datadog real momentum, the elk stack, that's open source model. You got new entrants that we've cited before, like observe, honeycomb, chaos search and others that we've, we've reported on, they're all born in the cloud. So we're gonna take another a on this one, admittedly, yeah, it's a re reasonably easy call, but you gotta have a few of those in the mix. Okay, our last prediction, our number 10 was around events. Something the cube knows a little bit about. We said that a new category of events would emerge as hybrid and that for the most part is happened. So that's gonna be the mainstay is what we said. That pure play virtual events are gonna give way to hi hybrid. >>And the narrative is that virtual only events are, you know, they're good for quick hits, but lousy replacements for in-person events. And you know that said, organizations of all shapes and sizes, they learn how to create better virtual content and support remote audiences during the pandemic. So when we set at pure play is gonna give way to hybrid, we said we, we i we implied or specific or specified that the physical event that v i p experience is going defined. That overall experience and those v i p events would create a little fomo, fear of, of missing out in a virtual component would overlay that serves an audience 10 x the size of the physical. We saw that really two really good examples. Red Hat Summit in Boston, small event, couple thousand people served tens of thousands, you know, online. Second was Google Cloud next v i p event in, in New York City. >>Everything else was, was, was, was virtual. You know, even examples of our prediction of metaverse like immersion have popped up and, and and, and you know, other companies are doing roadshow as we predicted like a lot of companies are doing it. You're seeing that as a major trend where organizations are going with their sales teams out into the regions and doing a little belly to belly action as opposed to the big giant event. That's a definitely a, a trend that we're seeing. So in reviewing this prediction, the grade we gave ourselves is, you know, maybe a bit unfair, it should be, you could argue for a higher grade, but the, but the organization still haven't figured it out. They have hybrid experiences but they generally do a really poor job of leveraging the afterglow and of event of an event. It still tends to be one and done, let's move on to the next event or the next city. >>Let the sales team pick up the pieces if they were paying attention. So because of that, we're only taking a B plus on this one. Okay, so that's the review of last year's predictions. You know, overall if you average out our grade on the 10 predictions that come out to a b plus, I dunno why we can't seem to get that elusive a, but we're gonna keep trying our friends at E T R and we are starting to look at the data for 2023 from the surveys and all the work that we've done on the cube and our, our analysis and we're gonna put together our predictions. We've had literally hundreds of inbounds from PR pros pitching us. We've got this huge thick folder that we've started to review with our yellow highlighter. And our plan is to review it this month, take a look at all the data, get some ideas from the inbounds and then the e t R of January surveys in the field. >>It's probably got a little over a thousand responses right now. You know, they'll get up to, you know, 1400 or so. And once we've digested all that, we're gonna go back and publish our predictions for 2023 sometime in January. So stay tuned for that. All right, we're gonna leave it there for today. You wanna thank Alex Myerson who's on production and he manages the podcast, Ken Schiffman as well out of our, our Boston studio. I gotta really heartfelt thank you to Kristen Martin and Cheryl Knight and their team. They helped get the word out on social and in our newsletters. Rob Ho is our editor in chief over at Silicon Angle who does some great editing for us. Thank you all. Remember all these podcasts are available or all these episodes are available is podcasts. Wherever you listen, just all you do Search Breaking analysis podcast, really getting some great traction there. Appreciate you guys subscribing. I published each week on wikibon.com, silicon angle.com or you can email me directly at david dot valante silicon angle.com or dm me Dante, or you can comment on my LinkedIn post. And please check out ETR AI for the very best survey data in the enterprise tech business. Some awesome stuff in there. This is Dante for the Cube Insights powered by etr. Thanks for watching and we'll see you next time on breaking analysis.
SUMMARY :
From the Cube Studios in Palo Alto in Boston, bringing you data-driven insights from self grading system, but look, we're gonna give you the data and you can draw your own conclusions and tell you what, We kind of nailed the momentum in the energy but not the i p O that we had predicted Aqua Securities focus on And then, you know, I lumia holding its own, you So the focus on endpoint security that was a winner in 2022 is CrowdStrike led that charge put some meat in the bone, so to speak, and and allow us than you to say, okay, We said at the time, you can see this on the left hand side of this chart, the PC laptop demand would remain Kind of like an O K R and you know, we strive to provide data We thought they'd exit the year, you know, closer to, you know, 25 billion a quarter and we don't think they're we think, yeah, you might think it's a little bit harsh, we could argue for a B minus to the professor, Chris Miller of the register put out a Supercloud block diagram, something else that So you know, sorry you can hate the term, but very clearly the evidence is gathering for the super cloud But it's largely confined and narrow data problems with limited scope as you can see here with some of the announcements that Amazon made at the recent, you know, reinvent, particularly trying to the company so that, you know, CNN can work at their own pace. So it's often the case that data mesh is in the eyes of the implementer. but these are two companies that initially, you know, looked like they were shaping up as partners and they, So that's, you know, they're security investment and so forth. So that's gonna be the mainstay is what we And the narrative is that virtual only events are, you know, they're good for quick hits, the grade we gave ourselves is, you know, maybe a bit unfair, it should be, you could argue for a higher grade, You know, overall if you average out our grade on the 10 predictions that come out to a b plus, You know, they'll get up to, you know,
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Supercloud2 Preview
>>Hello everyone. Welcome to the Super Cloud Event preview. I'm John Forry, host of the Cube, and with Dave Valante, host of the popular Super cloud events. This is Super Cloud two preview. I'm joined by industry leader and Cube alumni, Victoria Vigo, vice president of klos Cross Cloud Services at VMware. Vittorio. Great to see you. We're here for the preview of Super Cloud two on January 17th, virtual event, live stage performance, but streamed out to the audience virtually. We're gonna do a preview. Thanks for coming in. >>My pleasure. Always glad to be here. >>It's holiday time. We had the first super cloud on in August prior to VMware, explore North America prior to VMware, explore Europe prior to reinvent. We've been through that, but right now, super Cloud has got momentum. Super Cloud two has got some success. Before we dig into it, let's take a step back and set the table. What is Super Cloud and why is important? Why are people buzzing about it? Why is it a thing? >>Look, we have been in the cloud now for like 10, 15 years and the cloud is going strong and I, I would say that going cloud first was deliberate and strategic in most cases. In some cases the, the developer was going for the path of risk resistance, but in any sizable company, this caused the companies to end up in a multi-cloud world where 85% of the companies out there use two or multiple clouds. And with that comes what we call cloud chaos, because each cloud brings their own management tools, development tools, security. And so that increase the complexity and cost. And so we believe that it's time to usher a new era in cloud computing, which we, you call the super cloud. We call it cross cloud services, which allows our customers to have a single way to build, manage, secure, and access any application across any cloud. Lowering the cost and simplifying the environment. Since >>Dave Ante and I introduced and rift on the concept of Supercloud, as we talked about at reinvent last year, a lot has happened. Supercloud one, it was in August, but prior to that, great momentum in the industry. Great conversation. People are loving it, they're hating it, which means it's got some traction. Berkeley has come on board as with a position paper. They're kind of endorsing it. They call it something different. You call it cross cloud services, whatever it is. It's kind of the same theme we're seeing. And so the industry has recognized something is happening that's different than what Cloud one was or the first generation of cloud. Now we have something different. This Super Cloud two in January. This event has traction with practitioners, customers, big name brands, Sachs, fifth Avenue, Warner, media Financial, mercury Financial, other big names are here. They're leaning in. They're excited. Why the traction in the customer's industry converts over to, to the customer traction. Why is it happening? You, you get a lot of data. >>Well, in, in Super Cloud one, it was a vendor fest, right? But these vendors are smart people that get their vision from where, from the customers. This, this stuff doesn't happen in a vacuum. We all talk to customers and we tend to lean on the early adopters and the early adopters of the cloud are the ones that are telling us, we now are in a place where the complexity is too much. The cost is ballooning. We're going towards slow down potentially in the economy. We need to get better economics out of, of our cloud. And so every single customers I talked to today, or any sizable company as this problem, the developers have gone off, built all these applications, and now the business is coming to the operators and asking, where are my applications? Are they performing? What is the security posture? And how do we do compliance? And so now they're realizing we need to do something about this or it is gonna be unmanageable. >>I wanna go to a clip I pulled out from the, our video data lake and the cube. If we can go to that clip, it's Chuck Whitten Dell at a keynote. He was talking about what he calls multi-cloud by default, not by design. This is a state of the, of the industry. If we're gonna roll that clip, and I wanna get your reaction to that. >>Well, look, customers have woken up with multiple clouds, you know, multiple public clouds. On-premise clouds increasingly as the edge becomes much more a reality for customers clouds at the edge. And so that's what we mean by multi-cloud by default. It's not yet been designed strategically. I think our argument yesterday was it can be, and it should be, it is a very logical place for architecture to land because ultimately customers want the innovation across all of the hyperscale public clouds. They will see workloads and use cases where they wanna maintain an on-premise cloud. On-premise clouds are not going away. I mentioned edge Cloud, so it should be strategic. It's just not today. It doesn't work particularly well today. So when we say multi-cloud, by default we mean that's the state of the world. Today, our goal is to bring multi-cloud by design, as you heard. Yeah, I >>Mean, I, okay, Vittorio, that's, that's the head of Dell Technologies president. He obvious he runs it. Michael Dell's still around, but you know, he's the leader. This is a interesting observation. You know, he's not a customer. We have some customer equips we'll go to as well, but by default it kind of happened not by design. So we're now kind of in a zoom out issue where, okay, I got this environment just landed on me. What, what is the, what's your reaction to that clip of how multi-cloud has become present in, in everyone's on everyone's plate right now to deal with? Yeah, >>I it is, it is multi-cloud by default, I would call it by accident. We, we really got there by accident. I think now it's time to make it a strategic asset because look, we're using multiple cloud for a reason, because all these hyperscaler bring tremendous innovation that we want to leverage. But I strongly believe that in it, especially history repeat itself, right? And so if you look at the history of it, as was always when a new level of obstruction that simplify things, that we got the next level of innovation at the lower cost, you know, from going from c plus plus to Visual basic, going from integrating application at the bits of by layer to SOA and then web services. It's, it's only when we simplify the environment that we can go faster and lower cost. And the multi-cloud is ready for that level of obstruction today. >>You know, you've made some good points. You know, developers went crazy building great apps. Now they got, they gotta roll it out and operationalize it globally. A lot of compliance issues going on. The costs are going up. We got an economic challenge, but also agility with the cloud. So using cloud and or hybrid, you can get better agility. And also moving to the cloud, it's kind of still slow. Okay, so I get that at reinvent this year and at VMware explorer we were observing and we reported that you're seeing a transition to a new kind of ecosystem partner. Ones that aren't just ISVs anymore. You have ISVs, independent software vendors, but you got the emergence of bigger players that just, they got platforms, they have their own ecosystems. So you're seeing ecosystems on top of ecosystems where, you know, MongoDB CEO and the Databricks CEO both told me, we're not an isv, we're a platform built on a cloud. So this new kind of super cloudlike thing is going on. Why should someone pay attention to the super cloud movement? We're on two, we're gonna continue to do these out in the open. Anyone can participate. Why should people pay attention to this? Why should they come to the event? Why is this important? Is this truly an inflection point? And if they do pay attention, what should they pay attention to? >>I would pay attention to two things. If you are customers that are now starting to realize that you have a multi-cloud problem and the costs are getting outta control, look at what the leading vendors are saying, connect the dots with the early adopters and some of the customers that we are gonna have at Super Cloud two, and use those learning to not fall into the same trap. So I, I'll give you an example. I was talking to a Fortune 50 in Europe in my latest trip, and this is an a CIO that is telling me >>We build all these applications and now for compliance reason, the business is coming to me, I don't even know where they are, right? And so what I was telling him, so look, there are other customers that are already there. What did they do? They built a platform engineering team. What is the platform? Engineering team is a, is an operation team that understands how developers build modern applications and lays down the foundation across multiple clouds. So the developers can be developers and do their thing, which is writing code. But now you as a cio, as a, as a, as a governing body, as a security team can have the guardrail. So do you know that these applications are performing at a lower cost and are secure and compliant? >>Patura, you know, it's really encouraging and, and love to get your thoughts on this is one is the general consensus of industry leaders. I talked to like yourself in the round is the old way was soft complexity with more complexity. The cloud demand simplicity, you mentioned abstraction layer. This is our next inflection point. It's gotta be simpler and it's gotta be easy and it's gotta be performant. That's the table stakes of the cloud. What's your thoughts on this next wave of simplicity versus complexity? Because again, abstraction layers take away complexity, they should make it simpler. What's your thoughts? >>Yeah, so I'll give you few examples. One, on the development side and runtime. You, you one would think that Kubernetes will solve all the problems you have Kubernetes everywhere, just look at, but every cloud has a different distribution of Kubernetes, right? So for example, at VMware with tansu, we create a single place that allows you to deploy that any Kubernetes environment. But now you have one place to set your policies. We take care of the differences between this, this system. The second area is management, right? So once you have all everything deployed, how do you get a single object model that tells you where your stuff is and how it's performing, and then apply policies to it as well. So these are two areas and security and so on and so forth. So the idea is that figure out what you can abstract and make common across cloud. Make that simple and put it in one place while always allowing the developers to go underneath and use the differentiated features for innovation. >>Yeah, one of the areas I'm excited, I want to get your thoughts of too is, we haven't talked about this in the past, but it, I'll throw it out there. I think the, the new AI coming out chat, G P T and other things like lens, you see it and see new kinds of AI coming that's gonna be right in the heavy lifting opportunity to make things easier with AI and automation. I think AI will be a big factor in super cloud and, and cross cloud. What's your thoughts? >>Well, the one way to look at AI is, is one of the main, main services that you would want out of a multi-cloud, right? You want eventually, right now Google seems to have an edge, but you know, the competition creates, you know, innovation. So later on you wanna use something from Azure or from or from Oracle or something that, so you want at some point that is gonna be prone every single service in in the cloud is gonna be prone to obstruction and simplification. And I, I'm just excited about to see >>What book, I can't wait for the chat services to write code automatically for us. Well, >>They >>Do, they do. They're doing it now. They do. >>Oh, the other day, somebody, you know that I do this song par this for. So for fun sometimes. And somebody the other day said, ask the AI to write a parody song for multi-cloud. And so I have the lyrics stay >>Tuned. I should do that from my blog post. Hey, write a blog post on this January 17th, Victoria, thanks for coming in, sharing the preview bottom line. Why should people come? Why is it important? What's your final kind of takeaway? Billboard message >>History is repeat itself. It goes to three major inflection points, right? We had the inflection point with the cloud and the people that got left behind, they were not as competitive as the people that got on top o of this wave. The new wave is the super cloud, what we call cross cloud services. So if you are a customer that is experiencing this problem today, tune in to to hear from other customers in, in your same space. If you are behind, tune in to avoid the, the, the, the mistakes and the, the shortfalls of this new wave. And so that you can use multi-cloud to accelerate your business and kick butt in the future. >>All right. Kicking kick your names and kicking butt. Okay, we're here on J January 17th. Super Cloud two. Momentum continues. We'll be super cloud three. There'll be super cloud floor. More and more open conversations. Join the community, join the conversation. It's open. We want more voices. We want more, more industry. We want more customers. It's happening. A lot of momentum. Victoria, thank you for your time. Thank you. Okay. I'm John Farer, host of the Cube. Thanks for watching.
SUMMARY :
I'm John Forry, host of the Cube, and with Dave Valante, Always glad to be here. We had the first super cloud on in August prior to VMware, And so that increase the complexity And so the industry has recognized something are the ones that are telling us, we now are in a place where the complexity is too much. If we're gonna roll that clip, and I wanna get your reaction to that. Today, our goal is to bring multi-cloud by design, as you heard. Michael Dell's still around, but you know, he's the leader. application at the bits of by layer to SOA and then web services. Why should they come to the event? to realize that you have a multi-cloud problem and the costs are getting outta control, look at what What is the platform? Patura, you know, it's really encouraging and, and love to get your thoughts on this is one is the So the idea is that figure Yeah, one of the areas I'm excited, I want to get your thoughts of too is, we haven't talked about this in the past, but it, I'll throw it out there. single service in in the cloud is gonna be prone to obstruction and simplification. What book, I can't wait for the chat services to write code automatically for us. They're doing it now. And somebody the other day said, ask the AI to write a parody song for multi-cloud. Victoria, thanks for coming in, sharing the preview bottom line. And so that you can use I'm John Farer, host of the Cube.
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Zeynep Ozdemir, Palo Alto Networks | Palo Alto Networks Ignite22
>> Announcer: TheCUBE presents Ignite22, brought to you by Palo Alto Networks. >> Hey, welcome back to Vegas. Great to have you. We're pleased that you're watching theCUBE. Lisa Martin and Dave Vellante. Day two of theCUBE's coverage of Palo Alto Ignite22 from the MGM Grand. Dave, we're going to be talking about data. >> You know I love data. >> I do know you love data. >> Survey data- >> There is a great new survey that Palo Alto Networks just published yesterday, "What's next in cyber?" We're going to be digging through it with their CMO. Who better to talk about data with than a CMO that has a PhD in machine learning? We're very pleased to welcome to the program, Zeynep Ozdemir, CMO of Palo Alto Networks. Great to have you. Thank you for joining us. >> It's a pleasure to be here. >> First, I got to ask you about your PhD. Your background as a CMO is so interesting and unique. Give me a little bit of a history on that. >> Oh, absolutely, yes. Yes, I admit that I'm a little bit of an untraditional marketing leader. I spent probably the first half of my career as a software engineer and a research scientist in the area of machine learning and speech signal processing, which is very uncommon, I admit that. Honestly, it has actually helped me immensely in my current role. I mean, you know, you've spoken to Lee Klarich, I think a little while ago. We have a very tight and close partnership with product and engineering teams at Palo Alto Networks. And, you know, cybersecurity is a very complex topic. And we're at a critical juncture right now where all of these new technologies, AI, machine learning, cloud computing, are going to really transform the industry. And I think that I'm very lucky, as somebody who's very technically competent in all of those areas, to partner with the best people and the leading company right now. So, I'm very happy that my technical background is actually helping in this journey. >> Dave: Oh, wait, aren't you like a molecular biologist, or something? >> A reformed molecular...yes. >> Yes. >> Okay. Whoa, okay. (group laughs) >> But >> Math guy over here. >> Yeah. You guys just, the story that I tease is... the amount of data in there is unbelievable. This has just started in August, so a few months ago. >> Zeynep: Yeah. >> Fresh data. You surveyed 1300 CXOs globally. >> Zeynep: That's right. >> Across industries and organizations are saying, you know, hybrid work and remote work became status quo like that. >> Yes. >> Couple years ago everyone shifted to multicloud and of course the cyber criminals are sophisticated, and they're motivated, and they're well funded. >> Zeynep: That's right. >> What are some of the things that you think that the survey really demonstrated that validate the direction that Palo Alto Networks is going in? >> That's right. That's right. So we do these surveys because first and foremost, we have to make sure we're aligned with our customers in terms of our product strategy and the direction. And we have to confirm and validate our very strong opinions about the future of the cybersecurity industry. So, but this time when we did this survey, we just saw some great insights, and we decided we want to share it with the broader industry because we obviously want to drive thought leadership and make sure everybody is in the same level field. Some interesting and significant results with this one. So, as you said, this was 1300 C level cybersecurity decision makers and executives across the world. So we had participants from Europe, from Japan, from Asia Pacific, Latin America, in addition to North America. So one of the most significant stats or data points that we've seen was the fact that out of everybody interviewed, 96% of participants had experienced one or more cybersecurity breaches in the past 12 months. That was more than what we expected, to be honest with you. And then 57% of them actually experienced three or more. So those stats are really worth sharing in terms of where the state of cybersecurity is. What also was personally interesting to me was 33% of them actually experienced an operational disruption as a result of a breach, which is a big number. It's one third of participants. So all of these were very interesting. We asked them more detailed questions around you know, how many...like obviously all of them are trying to respond to this situation. They're trying different technologies, different tools and it seems like they're in a point where they're almost have too many tools and technologies because, you know, when you have too many tools and technologies, there's the operational overhead of integrating them. It creates blind spots between them because those tools aren't really communicating with each other. So what we heard from the responders was that on average they were on like 32 tools, 22% was on 50 or more tools, which is crazy. But what the question we asked them was, you know, are you, are you looking to consolidate? Are you looking to go more tools or less tools? Like what are your thoughts on that? And a significant majority of them, like about 77% said they are actively trying to reduce the number of technologies that they're trying to use because they want to actually achieve better security outcomes. >> I wonder if you could comment on this. So early on in the pandemic, we have a partner, survey partner ETR, Enterprise Technology Research. And we saw a real shift of course, 'cause of hybrid work toward endpoint security, cloud security, they were rearchitecting their networks, a new focus on, you know, different thinking about network security and identity. >> Yeah. >> You play in all of those in partner for identity. >> Zeynep: Yeah. >> I almost, my question is, is was there kind of a knee jerk reaction to get point tools to plug some of those holes? >> Zeynep: Yes. >> And now they're...'cause we said at the time, this is a permanent shift in thinking. What we didn't think through it's coming to focus here at this conference is, okay, we did that, but now we created another problem. >> Zeynep: Yeah. Yeah. >> Now we're- >> Yes, yes. You're very right. I think, and it's very natural to do this, right? >> Sure. >> Every time a problem pops up, you want to fix it as quickly as possible. And you look... you survey who can help you with that. And then you kind of get going because cybersecurity is one of those areas where you can't really wait and do, you know, take time to fix those problems. So that happened a lot and it is happening. But what happened as a result of that. For example, I'll give you a data point from the actual survey that answers this very question. When we asked these executives what keeps them like up at night, like what's their biggest concern? A significant majority of them said, oh we're having difficulty with data management. And what that means is that all these tools that they've deployed, they're generating a lot of insights and data, but they're disconnected, right? So there is no one place where you can say, look at it holistically and come to conclusions very fast about how threat actors are moving in an organization. So that's a direct result of this proliferation of tools, if you will. And you're right. And it will...it's a natural thing to deploy products very quickly. But then you have to take a step back and say, how do I make this more effective? How do I bring things together, bring all my data together to be able to get to threats detect threats much faster? >> An unintended consequence of that quick fix. >> And become cyber resilient. We've been hearing a lot about cyber resiliency. >> Yes, yes. >> Recently and something that I was noting in the survey is only 25% of execs said, yeah, our cyber resilience and readiness is high. And you found that there was a lack of alignment between the boards and the executive levels. And we actually spoke with I think BJ yesterday on how are you guys and even some of your partners >> Yeah. >> How are you helping facilitate that alignment? We know security's always a board level- >> Zeynep: Yes. >> Conversation, but the lack of alignment was kind of surprising to me. >> Yeah. Well I think the good news is that I think we... cybersecurity is taking its place in board discussions more and more. Whether there's alignment or not, at least it's a topic, right? >> Yeah. That was also out of the survey that we saw. I think yes, we have a lot of, a big role to play in helping security executives communicate better with boards and c-level executives in their organizations. Because as we said, it's a very complex topic, and it has to be taken from two angles. When there's...it's a board level discussion. One, how are you reducing risk and making sure that you're resilient. Two, how do you think about return on investment and you know, what's the right level of investment and is that investment going to get us the return that we need? >> What do you think of this? So there's another interesting stat here. What keeps executives up at night? >> Mmhm. >> You mentioned difficulty of data management. Normally, the CISO response to what's your number one problem is lack of talent. >> Zeynep: Number three there, yes. Yeah. >> And it is maybe somewhat related to difficulty of data management, but maybe people have realized, you know what? I'm never going to solve this problem by throwing bodies at it. >> Yeah. >> I got to think of a better way to consolidate my data. Maybe partner with a company that can help me do that. And then the second one was scared of being left behind changes in the tech stack. So we're moving so fast to digitize. >> Zeynep: Yes. >> And security's still an afterthought. And so it's almost as though they're kind of rethinking the problems 'cause they know that they can't just solve the issue by throwing, you know, more hires at it 'cause they can't find the people. >> That is...you're absolutely spot on. The thing about cybersecurity skills gap, it's a reality. It's very real. It's a hard place to be. It's hard to ramp up sometimes. Also, there's a lot of turnover. But you're right in the sense that a lot of the manual work that is needed for cybersecurity, it's actually more sort of much easier to tackle with machines- >> Yeah. >> Than humans. It's a funny double click on the stat you just gave. In North America, the responders when we asked them like how they're coping with the skills shortage, they said we're automating more. So we're using more AI, we're using more process automation to make sure we do the heavy lifting with machines and then only present to the people what they're very good at, is making judgements, right? Very sort of like last minute judgment calls. In the other parts of the world, the top answer to that question is how you're tackling cybersecurity skill shortage was, we're actually trying to provide higher wages and better benefits to the existing p... so there's a little bit of a gap between the two. But I think, I think the world is moving towards the former, which is let's do as much as we can with AI and machines and automation in general and then let's make sure we're more in an automation assisted world versus a human first world. >> We also saw on the survey that ransomware was, you know, the big concern in the United States. Not as much, not that it's not a concern >> Lisa: Yeah. >> In other parts of the world. >> Zeynep: Yeah. >> But it wasn't number one. Why do you think that is? Is it 'cause maybe the US has more to lose? Is it, you know, more high profile or- >> Yeah. Look, I mean, yes you're right? So most responders said number one is ransomware. That's my biggest concern going into 2023. And it was for JAPAC and I think EMEA, Europe, it was supply chain attacks. >> Dave: Right. >> So I think US has been hit hard by ransomware in the past year. I think it's like fresh memory and that's why it rose to the top in various verticals. So I'm not surprised with that outcome. I think supply chain is more of a... we've, you know, we've been hit hard globally by that, and it's very new. >> Lisa: Yeah. >> So I think a lot of the European and JAPAC responders are responding to it from a perspective of, this is a problem I still don't know how to solve. You know, like, and it's like I need the right infrastructure to...and I need the right visibility into my software supply chain. It's very top of mind. So those were some of the differences, but you're right. That was a very interesting regional distinction as well. >> How do you take this data and then bring it back to your customers to kind of close the loop? Do you do that? Do you say, okay, hey, we're going to share this data with you, get realtime feedback- >> Zeynep: Yes. >> Dave: We often like to do that with data- >> Zeynep: Absolutely. >> Say okay...'cause you know, when you do a survey like this, you're like, oh, I wish we asked A, B and C. But it gives you, informs you as to where to double click. Is there a system to do that? Or process to do that? >> Yes. Our hope and goal is to do this every year and see how things are changing and then do some historical analysis as to how things are changing as well. But as I said in the very beginning, I think we take this and we say, okay, there's a lot of alignment in these areas, especially for us for our products to see if where our products are deployed to see if some of those numbers vary, you know, per product. Because we address as a company, we address a lot of these concerns. So then it's very encouraging to say, okay, with certain customers, we're going to go, we're going to have develop certain metrics and we're going to measure how much of a difference we're making with these stats. >> Well, I mean, if you can show that you're consolidating- >> Yeah. >> You know, the number of tools and show the business impact- >> Right. >> Exactly. >> Home run. >> Exactly. Yes- >> Speaking of business outcomes, you know, we have so many conversations around everything needs to be outcome-based. Can security become an enabler of business outcomes for organizations? >> Absolutely. Security has to be an enabler. So it's, you know, back to the security lagging behind the evolution of the digital transformation, I don't think it's possible to move fast without having security move fast with digital transformation. I don't think anybody would raise their hands and say, I'm just going to have the most creative, most interesting digital transformation journey. But, you know, security is say, so I think we're past that point where I think generally people do agree that security has to run as fast as digital transformation and really enable those business outcomes that everybody's proud of. So Yes. Yes it is. >> So...sorry. So chicken and egg, digital transformation, cyber transformation. >> Zeynep: Yes. >> Lisa: How are they related? Is one digital leading? >> They are two halves of the perfect solution. They have to coexist because otherwise if you're taking a lot of risk with your digital transformation, is it really worth going through a digital transformation? >> Yeah. >> Yeah. >> So there's a board over here. I'm looking at it and it started out blank. >> Yes. >> And it's what's next in cyber and basically- >> That's this. Yes. >> People can come through and they can write down, and there's some great stuff in there: 5G, cloud native, some technical stuff, automated meantime to repair or to remediation. >> Yeah. >> Somebody wrote AWS. The AWS guys left their mark, which is kind of cool. >> Zeynep: That's great. >> And so I'm wondering, so we always talk about... we just talked about earlier that cyber is a board...has become a board level you know, issue. I think even go back mid last decade, it was really starting to gain strength. What I'm looking for, and I dunno if there's anything in here that suggests this is going beyond the board. So it becomes this top down thing, not just the the SOC, not just the, you know, IT, not just the board. Now it's top down maybe it's bottom up, middle out. The awareness across the organization. >> Zeynep: Absolutely. >> And that's something that I think is that is a next big thing in cyber. I believe it's coming. >> Cybersecurity awareness is a topic. And you know, there are companies who do that, who actually educate just all of us who work for corporations on the best way to tackle, especially when the human is the source and the reason knowingly or unknowing, mostly unknowingly of cyber attacks. Their education and awareness is critical in preventing a lot of this...before our, you know tools even get in. So I agree with you that there is a cybersecurity awareness as a topic is going to be very, very popular in the future. >> Lena Smart is the CISO of MongoDB does... I forget what she calls it, but she basically takes the top security people in the company like the super geeks and puts 'em with those that know nothing about security, and they start having conversations. >> Zeynep: Yeah. >> And then so they can sort of be empathic to each other's point of view. >> Zeynep: Absolutely. >> And that's how she gets the organization to become cyber aware. >> Yes. >> It's brilliant. >> It is. >> So simple. >> Exactly. Well that's the beauty in it is the simplicity. >> Yeah. And there are programs just to put a plug. There are programs where you can simulate, for example, phishing attacks with your, you know employee base and your workforce. And then teach them at that moment when they fall for it, you know, what they should have done. >> I think I can make a family game night. >> Yeah. Yeah. (group laughs) >> I'm serious. That's a good little exercise For everybody. >> Yes. Yeah, exactly. >> It really is. Especially as the sophistication and smishing gets more and more common these days. Where can folks go to get their hands on this juicy survey that we just unpacked? >> We have it online, so if you go to the Palo Alto Networks website, there's a big link to the survey from there. So for sure there's a summary version that you can come in and you can have access to all the stats. >> Excellent. Zeynep, it's been such a pleasure having you on the program dissecting what's keeping CXOs up at night, what Palo Alto Networks is doing to really help organizations digitally transform cyber transformation and achieve that nirvana of cyber resilience. We appreciate so much your insights. >> Thanks very much. It's been the pleasure. >> Dave: Good to have you. >> Thank you >> Zeynep Ozdemir and Dave Vellante. I'm Lisa Martin. You're watching theCUBE, the leader in live and emerging tech coverage. (upbeat music)
SUMMARY :
brought to you by Palo Alto Networks. of Palo Alto Ignite22 from the MGM Grand. We're going to be digging First, I got to ask you about your PhD. in all of those areas, to (group laughs) You guys just, the You surveyed 1300 CXOs globally. organizations are saying, you know, and of course the cyber and technologies because, you know, So early on in the in partner for identity. it's coming to focus here Zeynep: Yeah. natural to do this, right? of those areas where you can't of that quick fix. And become cyber resilient. of alignment between the boards Conversation, but the lack news is that I think we... and it has to be taken from two angles. What do you think of this? to what's your number one problem is lack Zeynep: Number three there, yes. I'm never going to solve this I got to think of a better of rethinking the to tackle with machines- on the stat you just gave. that ransomware was, you know, Is it 'cause maybe the And it was for JAPAC and we've, you know, we've been are responding to it as to where to double click. But as I said in the very Yes- outcomes, you know, So it's, you know, back So chicken and egg, of the perfect solution. So there's a board over here. Yes. automated meantime to mark, which is kind of cool. not just the, you know, And that's something that I think is So I agree with you that Lena Smart is the to each other's point of view. to become cyber aware. in it is the simplicity. And there are programs just to put a plug. Yeah. That's a good little exercise Yes. Especially as the sophistication and you can have access to all the stats. a pleasure having you It's been the pleasure. the leader in live and
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HPE Compute Security - Kevin Depew, HPE & David Chang, AMD
>>Hey everyone, welcome to this event, HPE Compute Security. I'm your host, Lisa Martin. Kevin Dee joins me next Senior director, future Surfer Architecture at hpe. Kevin, it's great to have you back on the program. >>Thanks, Lisa. I'm glad to be here. >>One of the topics that we're gonna unpack in this segment is, is all about cybersecurity. And if we think of how dramatically the landscape has changed in the last couple of years, I was looking at some numbers that H P V E had provided. Cybercrime will reach 10.5 trillion by 2025. It's a couple years away. The average total cost of a data breach is now over 4 million, 15% year over year crime growth predicted over the next five years. It's no longer if we get hit, it's when it's how often. What's the severity? Talk to me about the current situation with the cybersecurity landscape that you're seeing. >>Yeah, I mean the, the numbers you're talking about are just staggering and then that's exactly what we're seeing and that's exactly what we're hearing from our customers is just absolutely key. Customers have too much to lose. The, the dollar cost is just, like I said, staggering. And, and here at HP we know we have a huge part to play, but we also know that we need partnerships across the industry to solve these problems. So we have partnered with, with our, our various partners to deliver these Gen 11 products. Whether we're talking about partners like a M D or partners like our Nick vendors, storage card vendors. We know we can't solve the problem alone. And we know this, the issue is huge. And like you said, the numbers are staggering. So we're really, we're really partnering with, with all the right players to ensure we have a secure solution so we can stay ahead of the bad guys to try to limit the, the attacks on our customers. >>Right. Limit the damage. What are some of the things that you've seen particularly change in the last 18 months or so? Anything that you can share with us that's eye-opening, more eye-opening than some of the stats we already shared? >>Well, there, there's been a massive number of attacks just in the last 12 months, but I wouldn't really say it's so much changed because the amount of attacks has been increasing dramatically over the years for many, many, many years. It's just a very lucrative area for the bad guys, whether it's ransomware or stealing personal data, whatever it is, it's there. There's unfortunately a lot of money to be made into it, made from it, and a lot of money to be lost by the good guys, the good guys being our customers. So it's not so much that it's changed, it's just that it's even accelerating faster. So the real change is, it's accelerating even faster because it's becoming even more lucrative. So we have to stay ahead of these bad guys. One of the statistics of Microsoft operating environments, the number of tax in the last year, up 50% year over year, that's a huge acceleration and we've gotta stay ahead of that. We have to make sure our customers don't get impacted to the level that these, these staggering number of attacks are. The, the bad guys are out there. We've gotta protect, protect our customers from the bad guys. >>Absolutely. The acceleration that you talked about is, it's, it's kind of frightening. It's very eye-opening. We do know that security, you know, we've talked about it for so long as a, as a a C-suite priority, a board level priority. We know that as some of the data that HPE e also sent over organizations are risking are, are listing cyber risks as a top five concern in their organization. IT budgets spend is going up where security is concerned. And so security security's on everyone's mind. In fact, the cube did, I guess in the middle part of last, I did a series on this really focusing on cybersecurity as a board issue and they went into how companies are structuring security teams changing their assumptions about the right security model, offense versus defense. But security's gone beyond the board, it's top of mind and it's on, it's in an integral part of every conversation. So my question for you is, when you're talking to customers, what are some of the key challenges that they're saying, Kevin, these are some of the things the landscape is accelerating, we know it's a matter of time. What are some of those challenges and that they're key pain points that they're coming to you to help solve? >>Yeah, at the highest level it's simply that security is incredibly important to them. We talked about the numbers. There's so much money to be lost that what they come to us and say, is security's important for us? What can you do to protect us? What can you do to prevent us from being one of those statistics? So at a high level, that's kind of what we're seeing at a, with a little more detail. We know that there's customers doing digital transformations. We know that there's customers going hybrid cloud, they've got a lot of initiatives on their own. They've gotta spend a lot of time and a lot of bandwidth tackling things that are important to their business. They just don't have the bandwidth to worry about yet. Another thing which is security. So we are doing everything we can and partnering with everyone we can to help solve those problems for customers. >>Cuz we're hearing, hey, this is huge, this is too big of a risk. How do you protect us? And by the way, we only have limited bandwidth, so what can we do? What we can do is make them assured that that platform is secure, that we're, we are creating a foundation for a very secure platform and that we've worked with our partners to secure all the pieces. So yes, they still have to worry about security, but there's pieces that we've taken care of that they don't have to worry about and there's capabilities that we've provided that they can use and we've made that easy so they can build su secure solutions on top of it. >>What are some of the things when you're in customer conversations, Kevin, that you talk about with customers in terms of what makes HPE E'S approach to security really unique? >>Well, I think a big thing is security is part of our, our dna. It's part of everything we do. Whether we're designing our own asics for our bmc, the ilo ASIC ILO six used on Gen 11, or whether it's our firmware stack, the ILO firmware, our our system, UFI firmware, all those pieces in everything we do. We're thinking about security. When we're building products in our factory, we're thinking about security. When we're think designing our supply chain, we're thinking about security. When we make requirements on our suppliers, we're driving security to be a key part of those components. So security is in our D N a security's top of mind. Security is something we think about in everything we do. We have to think like the bad guys, what could the bad guy take advantage of? What could the bad guy exploit? So we try to think like them so that we can protect our customers. >>And so security is something that that really is pervasive across all of our development organizations, our supply chain organizations, our factories, and our partners. So that's what we think is unique about HPE is because security is so important and there's a whole lot of pieces of our reliance servers that we do ourselves that many others don't do themselves. And since we do it ourselves, we can make sure that security's in the design from the start, that those pieces work together in a secure manner. So we think that gives us a, an advantage from a security standpoint. >>Security is very much intention based at HPE e I was reading in some notes, and you just did a great job of talking about this, that fundamental security approach, security is fundamental to defend against threats that are increasingly complex through what you also call an uncompromising focus to state-of-the-art security and in in innovations built into your D N A. And then organizations can protect their infrastructure, their workloads, their data from the bad guys. Talk to us briefly in our final few minutes here, Kevin, about fundamental uncompromising protected the value in it for me as an HPE customer. >>Yeah, when we talk about fundamental, we're talking about the those fundamental technologies that are part of our platform. Things like we've integrated TPMS and sorted them down in our platforms. We now have platform certificates as a standard part of the platform. We have I dev id and probably most importantly, our platforms continue to support what we really believe was a groundbreaking technology, Silicon Root of trust and what that's able to do. We have millions of lines of firmware code in our platforms and with Silicon Root of trust, we can authenticate all of those lines of firmware. Whether we're talking about the the ILO six firmware, our U E I firmware, our C P L D in the system, there's other pieces of firmware. We authenticate all those to make sure that not a single line of code, not a single bit has been changed by a bad guy, even if the bad guy has physical access to the platform. >>So that silicon route of trust technology is making sure that when that system boots off and that hands off to the operating system and then eventually the customer's application stack that it's starting with a solid foundation, that it's starting with a system that hasn't been compromised. And then we build other things into that silicon root of trust, such as the ability to do the scans and the authentications at runtime, the ability to automatically recover if we detect something has been compromised, we can automatically update that compromised piece of firmware to a good piece before we've run it because we never want to run firmware that's been compromised. So that's all part of that Silicon Root of Trust solution and that's a fundamental piece of the platform. And then when we talk about uncompromising, what we're really talking about there is how we don't compromise security. >>And one of the ways we do that is through an extension of our Silicon Root of trust with a capability called S Spdm. And this is a technology that we saw the need for, we saw the need to authenticate our option cards and the firmware in those option cards. Silicon Root Prota, Silicon Root Trust protects against many attacks, but one piece it didn't do is verify the actual option card firmware and the option cards. So we knew to solve that problem we would have to partner with others in the industry, our nick vendors, our storage controller vendors, our G vendors. So we worked with industry standards bodies and those other partners to design a capability that allows us to authenticate all of those devices. And we worked with those vendors to get the support both in their side and in our platform side so that now Silicon Rivers and trust has been extended to where we protect and we trust those option cards as well. >>So that's when, when what we're talking about with Uncompromising and with with Protect, what we're talking about there is our capabilities around protecting against, for example, supply chain attacks. We have our, our trusted supply chain solution, which allows us to guarantee that our server, when it leaves our factory, what the server is, when it leaves our factory, will be what it is when it arrives at the customer. And if a bad guy does anything in that transition, the transit from our factory to the customer, they'll be able to detect that. So we enable certain capabilities by default capability called server configuration lock, which can ensure that nothing in the server exchange, whether it's firmware, hardware, configurations, swapping out processors, whatever it is, we'll detect if a bad guy did any of that and the customer will know it before they deploy the system. That gets enabled by default. >>We have an intrusion detection technology option when you use by the, the trusted supply chain that is included by default. That lets you know, did anybody open that system up, even if the system's not plugged in, did somebody take the hood off and potentially do something malicious to it? We also enable a capability called U EFI secure Boot, which can go authenticate some of the drivers that are located on the option card itself. Those kind of capabilities. Also ilo high security mode gets enabled by default. So all these things are enabled in the platform to ensure that if it's attacked going from our factory to the customer, it will be detected and the customer won't deploy a system that's been maliciously attacked. So that's got >>It, >>How we protect the customer through those capabilities. >>Outstanding. You mentioned partners, my last question for you, we've got about a minute left, Kevin is bring AMD into the conversation, where do they fit in this >>AMD's an absolutely crucial partner. No one company even HP can do it all themselves. There's a lot of partnerships, there's a lot of synergies working with amd. We've been working with AMD for almost 20 years since we delivered our first AM MD base ProLiant back in 2004 H HP ProLiant, DL 5 85. So we've been working with them a long time. We work with them years ahead of when a processor is announced, we benefit each other. We look at their designs and help them make their designs better. They let us know about their technology so we can take advantage of it in our designs. So they have a lot of security capabilities, like their memory encryption technologies, their a MD secure processor, their secure encrypted virtualization, which is an absolutely unique and breakthrough technology to protect virtual machines and hypervisor environments and protect them from malicious hypervisors. So they have some really great capabilities that they've built into their processor, and we also take advantage of the capabilities they have and ensure those are used in our solutions and in securing the platform. So a really such >>A great, great partnership. Great synergies there. Kevin, thank you so much for joining me on the program, talking about compute security, what HPE is doing to ensure that security is fundamental, that it is unpromised and that your customers are protected end to end. We appreciate your insights, we appreciate your time. >>Thank you very much, Lisa. >>We've just had a great conversation with Kevin Depu. Now I get to talk with David Chang, data center solutions marketing lead at a md. David, welcome to the program. >>Thank, thank you. And thank you for having me. >>So one of the hot topics of conversation that we can't avoid is security. Talk to me about some of the things that AMD is seeing from the customer's perspective, why security is so important for businesses across industries. >>Yeah, sure. Yeah. Security is, is top of mind for, for almost every, every customer I'm talking to right now. You know, there's several key market drivers and, and trends, you know, in, out there today that's really needing a better and innovative solution for, for security, right? So, you know, the high cost of data breaches, for example, will cost enterprises in downtime of, of the data center. And that time is time that you're not making money, right? And potentially even leading to your, to the loss of customer confidence in your, in your cust in your company's offerings. So there's real costs that you, you know, our customers are facing every day not being prepared and not having proper security measures set up in the data center. In fact, according to to one report, over 400 high-tech threats are being introduced every minute. So every day, numerous new threats are popping up and they're just, you know, the, you know, the bad guys are just getting more and more sophisticated. So you have to take, you know, measures today and you have to protect yourself, you know, end to end with solutions like what a AM MD and HPE has to offer. >>Yeah, you talked about some of the costs there. They're exorbitant. I've seen recent figures about the average, you know, cost of data breacher ransomware is, is close to, is over $4 million, the cost of, of brand reputation you brought up. That's a great point because nobody wants to be the next headline and security, I'm sure in your experiences. It's a board level conversation. It's, it's absolutely table stakes for every organization. Let's talk a little bit about some of the specific things now that A M D and HPE E are doing. I know that you have a really solid focus on building security features into the EPIC processors. Talk to me a little bit about that focus and some of the great things that you're doing there. >>Yeah, so, you know, we partner with H P E for a long time now. I think it's almost 20 years that we've been in business together. And, and you know, we, we help, you know, we, we work together design in security features even before the silicons even, you know, even born. So, you know, we have a great relationship with, with, with all our partners, including hpe and you know, HPE has, you know, an end really great end to end security story and AMD fits really well into that. You know, if you kind of think about how security all started, you know, in, in the data center, you, you've had strategies around encryption of the, you know, the data in, in flight, the network security, you know, you know, VPNs and, and, and security on the NS. And, and even on the, on the hard drives, you know, data that's at rest. >>You know, encryption has, you know, security has been sort of part of that strategy for a a long time and really for, you know, for ages, nobody really thought about the, the actual data in use, which is, you know, the, the information that's being passed from the C P U to the, the, the memory and, and even in virtualized environments to the, the, the virtual machines that, that everybody uses now. So, you know, for a long time nobody really thought about that app, you know, that third leg of, of encryption. And so a d comes in and says, Hey, you know, this is things that as, as the bad guys are getting more sophisticated, you, you have to start worrying about that, right? And, you know, for example, you know, you know, think, think people think about memory, you know, being sort of, you know, non-persistent and you know, when after, you know, after a certain time, the, the, you know, the, the data in the memory kind of goes away, right? >>But that's not true anymore because even in in memory data now, you know, there's a lot of memory modules that still can retain data up to 90 minutes even after p power loss. And with something as simple as compressed, compressed air or, or liquid nitrogen, you can actually freeze memory dams now long enough to extract the data from that memory module for up, you know, up, up to two or three hours, right? So lo more than enough time to read valuable data and, and, and even encryption keys off of that memory module. So our, our world's getting more complex and you know, more, the more data out there, the more insatiable need for compute and storage. You know, data management is becoming all, all the more important, you know, to keep all of that going and secure, you know, and, and creating security for those threats. It becomes more and more important. And, and again, especially in virtualized environments where, you know, like hyperconverged infrastructure or vir virtual desktop memories, it's really hard to keep up with all those different attacks, all those different attack surfaces. >>It sounds like what you were just talking about is what AMD has been able to do is identify yet another vulnerability Yes. Another attack surface in memory to be able to, to plug that hole for organizations that didn't, weren't able to do that before. >>Yeah. And, you know, and, and we kind of started out with that belief that security needed to be scalable and, and able to adapt to, to changing environments. So, you know, we, we came up with, you know, the, you know, the, the philosophy or the design philosophy that we're gonna continue to build on those security features generational generations and stay ahead of those evolving attacks. You know, great example is in, in the third gen, you know, epic C P U, that family that we had, we actually created this feature called S E V S N P, which stands for SECURENESS Paging. And it's really all around this, this new attack where, you know, your, the, the, you know, it's basically hypervisor based attacks where people are, you know, the bad actors are writing in to the memory and writing in basically bad data to corrupt the mem, you know, to corrupt the data in the memory. So s e V S and P is, was put in place to help, you know, secure that, you know, before that became a problem. And, you know, you heard in the news just recently that that becoming a more and more, more of a bigger issue. And the great news is that we had that feature built in, you know, before that became a big problem. >>And now you're on the fourth gen, those epic crosses talk of those epic processes. Talk to me a little bit about some of the innovations that are now in fourth gen. >>Yeah, so in fourth gen we actually added, you know, on top of that. So we've, we've got, you know, the sec the, the base of our, our, what we call infinity guard is, is all around the secure boot. The, you know, the, the, the, the secure root of trust that, you know, that we, we work with HPE on the, the strong memory encryption and the S E V, which is the secure encrypted virtualization. And so remember those s s and p, you know, incap capabilities that I talked about earlier. We've actually, in the fourth gen added two x the number of sev v s and P guests for even higher number of confidential VMs to support even more customers than before. Right? We've also added more guest protection from simultaneous multi threading or S M T side channel attacks. And, you know, while it's not officially part of Infinity Guard, we've actually added more APEC acceleration, which greatly benefits the security of those confidential VMs with the larger number of VCPUs, which basically means that you can build larger VMs and still be secured. And then lastly, we actually added even stronger a e s encryption. So we went from 128 bit to 256 bit, which is now military grade encryption on top of that. And, you know, and, and that's really, you know, the de facto crypto cryptography that is used for most of the applications for, you know, customers like the US federal government and, and all, you know, the, is really an essential element for memory security and the H B C applications. And I always say if it's good enough for the US government, it's good enough for you. >>Exactly. Well, it's got to be, talk a little bit about how AMD is doing this together with HPE a little bit about the partnership as we round out our conversation. >>Sure, absolutely. So security is only as strong as the layer below it, right? So, you know, that's why modern security must be built in rather than, than, you know, bolted on or, or, or, you know, added after the fact, right? So HPE and a MD actually developed this layered approach for protecting critical data together, right? Through our leadership and, and security features and innovations, we really deliver a set of hardware based features that, that help decrease potential attack surfaces. With, with that holistic approach that, you know, that safeguards the critical information across system, you know, the, the entire system lifecycle. And we provide the confidence of built-in silicon authentication on the world's most secure industry standard servers. And with a 360 degree approach that brings high availability to critical workloads while helping to defend, you know, against internal and external threats. So things like h hp, root of silicon root of trust with the trusted supply chain, which, you know, obviously AMD's part of that supply chain combined with AMD's Infinity guard technology really helps provide that end-to-end data protection in today's business. >>And that is so critical for businesses in every industry. As you mentioned, the attackers are getting more and more sophisticated, the vulnerabilities are increasing. The ability to have a pa, a partnership like H P E and a MD to deliver that end-to-end data protection is table stakes for businesses. David, thank you so much for joining me on the program, really walking us through what am MD is doing, the the fourth gen epic processors and how you're working together with HPE to really enable security to be successfully accomplished by businesses across industries. We appreciate your insights. >>Well, thank you again for having me, and we appreciate the partnership with hpe. >>Well, you wanna thank you for watching our special program HPE Compute Security. I do have a call to action for you. Go ahead and visit hpe com slash security slash compute. Thanks for watching.
SUMMARY :
Kevin, it's great to have you back on the program. One of the topics that we're gonna unpack in this segment is, is all about cybersecurity. And like you said, the numbers are staggering. Anything that you can share with us that's eye-opening, more eye-opening than some of the stats we already shared? So the real change is, it's accelerating even faster because it's becoming We do know that security, you know, we've talked about it for so long as a, as a a C-suite Yeah, at the highest level it's simply that security is incredibly important to them. And by the way, we only have limited bandwidth, So we try to think like them so that we can protect our customers. our reliance servers that we do ourselves that many others don't do themselves. and you just did a great job of talking about this, that fundamental security approach, of code, not a single bit has been changed by a bad guy, even if the bad guy has the ability to automatically recover if we detect something has been compromised, And one of the ways we do that is through an extension of our Silicon Root of trust with a capability ensure that nothing in the server exchange, whether it's firmware, hardware, configurations, That lets you know, into the conversation, where do they fit in this and in securing the platform. Kevin, thank you so much for joining me on the program, Now I get to talk with David Chang, And thank you for having me. So one of the hot topics of conversation that we can't avoid is security. numerous new threats are popping up and they're just, you know, the, you know, the cost of, of brand reputation you brought up. know, the data in, in flight, the network security, you know, you know, that app, you know, that third leg of, of encryption. the data from that memory module for up, you know, up, up to two or three hours, It sounds like what you were just talking about is what AMD has been able to do is identify yet another in the third gen, you know, epic C P U, that family that we had, Talk to me a little bit about some of the innovations Yeah, so in fourth gen we actually added, you know, Well, it's got to be, talk a little bit about how AMD is with that holistic approach that, you know, that safeguards the David, thank you so much for joining me on the program, Well, you wanna thank you for watching our special program HPE Compute Security.
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Wendi Whitmore, Palo Alto Networks | Palo Alto Networks Ignite22
>>The Cube presents Ignite 22, brought to you by Palo Alto Networks. >>Welcome back to Vegas. Guys. We're happy that you're here. Lisa Martin here covering with Dave Valante, Palo Alto Networks Ignite 22. We're at MGM Grand. This is our first day, Dave of two days of cube coverage. We've been having great conversations with the ecosystem with Palo Alto executives, with partners. One of the things that they have is unit 42. We're gonna be talking with them next about cyber intelligence. And the threat data that they get is >>Incredible. Yeah. They have all the data, they know what's going on, and of course things are changing. The state of play changes. Hold on a second. I got a text here. Oh, my Netflix account was frozen. Should I click on this link? Yeah. What do you think? Have you had a, it's, have you had a little bit more of that this holiday season? Yeah, definitely. >>Unbelievable, right? A lot of smishing going on. >>Yeah, they're very clever. >>Yeah, we're very pleased to welcome back one of our alumni to the queue. Wendy Whitmore is here, the SVP of Unit 42. Welcome back, Wendy. Great to have >>You. Thanks Lisa. So >>Unit 42 created back in 2014. One of the things that I saw that you said in your keynote this morning or today was everything old is still around and it's co, it's way more prolific than ever. What are some of the things that Unit 42 is seeing these days with, with respect to cyber threats as the landscape has changed so much the last two years alone? >>You know, it, it has. So it's really interesting. I've been responding to these breaches for over two decades now, and I can tell you that there are a lot of new and novel techniques. I love that you already highlighted Smishing, right? In the opening gate. Right. Because that is something that a year ago, no one knew what that word was. I mean, we, it's probably gonna be invented this year, right? But that said, so many of the tactics that we have previously seen, when it comes to just general espionage techniques, right? Data act filtration, intellectual property theft, those are going on now more than ever. And you're not hearing about them as much in the news because there are so many other things, right? We're under the landscape of a major war going on between Russia and Ukraine of ransomware attacks, you know, occurring on a weekly basis. And so we keep hearing about those, but ultimately these nations aid actors are using that top cover, if you will, as a great distraction. It's almost like a perfect storm for them to continue conducting so much cyber espionage work that like we may not be feeling that today, but years down the road, they're, the work that they're doing today is gonna have really significant impact. >>Ransomware has become a household word in the last couple of years. I think even my mom knows what it is, to some degree. Yeah. But the threat actors are far more sophisticated than they've ever written. They're very motivated. They're very well funded. I think I've read a stat recently in the last year that there's a ransomware attack once every 11 seconds. And of course we only hear about the big ones. But that is a concern that goes all the way up to the board. >>Yeah. You know, we have a stat in our ransomware threat report that talks about how often victims are posted on leak sites. And I think it's once every seven minutes at this point that a new victim is posted. Meaning a victim has had their data, a victim organization had their data stolen and posted on some leak site in the attempt to be extorted. So that has become so common. One of the shifts that we've seen this year in particular and in recent months, you know, a year ago when I was at Ignite, which was virtual, we talked about quadruple extortion, meaning four different ways that these ransomware actors would go out and try to make money from these attacks in what they're doing now is often going to just one, which is, I don't even wanna bother with encrypting your data now, because that means that in order to get paid, I probably have to decrypt it. Right? That's a lot of work. It's time consuming. It's kind of painstaking. And so what they've really looked to do now is do the extortion where they simply steal the data and then threaten to post it on these leak sites, you know, release it other parts of the web and, and go from there. And so that's really a blending of these techniques of traditional cyber espionage with intellectual property theft. Wow. >>How trustworthy are those guys in terms of, I mean, these are hackers, right? In terms of it's really the, the hacker honor system, isn't it? I mean, if you get compromised like that, you really beholden to criminals. And so, you >>Know, so that's one of the key reasons why having the threat intelligence is so important, right? Understanding which group that you're dealing with and what their likelihood of paying is, what's their modus operandi. It's become even more important now because these groups switch teams more frequently than NFL trades, you know, free agents during the regular season, right? Or players become free agents. And that's because their infrastructure. So the, you know, infrastructure, the servers, the systems that they're using to conduct these attacks from is actually largely being disrupted more from law enforcement, international intelligence agencies working together with public private partnerships. So what they're doing is saying, okay, great. All that infrastructure that I just had now is, is burned, right? It's no longer effective. So then they'll disband a team and then they'll recruit a new team and it's constant like mixing and matching in players. >>All that said, even though that's highly dynamic, one of the other areas that they pride themselves on is customer service. So, and I think it's interesting because, you know, when I said they're not wanting to like do all the decryption? Yeah. Cuz that's like painful techni technical slow work. But on the customer service side, they will create these customer service portals immediately stand one up, say, you know, hey it's, it's like an Amazon, you know, if you've ever had to return a package on Amazon for example, and you need to click through and like explain, you know, Hey, I didn't receive this package. A portal window pops up, you start talking to either a bot or a live agent on the backend. In this case they're hu what appeared to be very much humans who are explaining to you exactly what happened, what they're asking for, super pleasant, getting back within minutes of a response. And they know that in order for them to get paid, they need to have good customer service because otherwise they're not going to, you know, have a business. How, >>So what's the state of play look like from between nation states, criminals and how, how difficult or not so difficult is it for you to identify? Do you have clear signatures? My understanding in with Solar Winds it was a little harder, but maybe help us understand and help our audience understand what the state of play is right now. >>One of the interesting things that I think is occurring, and I highlighted this this morning, is this idea of convergence. And so I'll break it down for one example relates to the type of malware or tools that these attackers use. So traditionally, if we looked at a nation state actor like China or Russia, they were very, very specific and very strategic about the types of victims that they were going to go after when they had zero day. So, you know, new, new malware out there, new vulnerabilities that could be exploited only by them because the rest of the world didn't know about it. They might have one organization that they would target that at, at most, a handful and all very strategic for their objective. They wanted to keep that a secret as long as possible. Now what we're seeing actually is those same attackers going towards one, a much larger supply chain. >>So, so lorenzen is a great example of that. The Hafnia attacks towards Microsoft Exchange server last year. All great examples of that. But what they're also doing is instead of using zero days as much, or you know, because those are expensive to build, they take a lot of time, a lot of funding, a lot of patience and research. What they're doing is using commercially available tools. And so there's a tool that our team identified earlier this year called Brute Rael, C4 or BRC four for short. And that's a tool that we now know that nation state actors are using. But just two weeks ago we invested a ransomware attack where the ransomware actor was using that same piece of tooling. So to your point, yak can get difficult for defenders when you're looking through and saying, well wait, they're all using some of the same tools right now and some of the same approaches when it comes to nation states, that's great for them because they can blend into the noise and it makes it harder to identify as >>Quickly. And, and is that an example of living off the land or is that B BRC four sort of a homegrown hacker tool? Is it, is it a, is it a commercial >>Off the shelf? So it's a tool that was actually, so you can purchase it, I believe it's about 2,500 US dollars for a license. It was actually created by a former Red teamer from a couple well-known companies in the industry who then decided, well hey, I built this tool for work, I'm gonna sell this. Well great for Red teamers that are, you know, legitimately doing good work, but not great now because they're, they built a, a strong tool that has the ability to hide amongst a, a lot of protocols. It can actually hide within Slack and teams to where you can't even see the data is being exfiltrated. And so there's a lot of concern. And then now the reality that it gets into the wrong hands of nation state actors in ransomware actors, one of the really interesting things about that piece of malware is it has a setting where you can change wallpaper. And I don't know if you know offhand, you know what that means, but you know, if that comes to mind, what you would do with it. Well certainly a nation state actor is never gonna do something like that, right? But who likes to do that are ransomware actors who can go in and change the background wallpaper on a desktop that says you've been hacked by XYZ organization and let you know what's going on. So pretty interesting, obviously the developer doing some work there for different parts of the, you know, nefarious community. >>Tremendous amount of sophistication that's gone on the last couple of years alone. I was just reading that Unit 42 is now a founding member of the Cyber Threat Alliance includes now more than 35 organizations. So you guys are getting a very broad picture of today's threat landscape. How can customers actually achieve cyber resilience? Is it achievable and how do you help? >>So I, I think it is achievable. So let me kind of parse out the question, right. So the Cyber Threat Alliance, the J C D C, the Cyber Safety Review Board, which I'm a member of, right? I think one of the really cool things about Palo Alto Networks is just our partnerships. So those are just a handful. We've got partnerships with over 200 organizations. We work closely with the Ukrainian cert, for example, sharing information, incredible information about like what's going on in the war, sharing technical details. We do that with Interpol on a daily basis where, you know, we're sharing information. Just last week the Africa cyber surge operation was announced where millions of nodes were taken down that were part of these larger, you know, system of C2 channels that attackers are using to conduct exploits and attacks throughout the world. So super exciting in that regard and it's something that we're really passionate about at Palo Alto Networks in terms of resilience, a few things, you know, one is visibility, so really having a, an understanding of in a real, as much of real time as possible, right? What's happening. And then it goes into how you, how can we decrease operational impact. So that's everything from network segmentation to wanna add the terms and phrases I like to use a lot is the win is really increasing the time it takes for the attackers to get their work done and decreasing the amount of time it takes for the defenders to get their work done, right? >>Yeah. I I call it increasing the denominator, right? And the ROI equation benefit over or value, right? Equals equals or benefit equals value over cost if you can increase the cost to go go elsewhere, right? Absolutely. And that's the, that's the game. Yeah. You mentioned Ukraine before, what have we learned from Ukraine? I, I remember I was talking to Robert Gates years ago, 2016 I think, and I was asking him, yeah, but don't we have the best cyber technology? Can't we attack? He said, we got the most to lose too. Yeah. And so what have we learned from, from Ukraine? >>Well, I, I think that's part of the key point there, right? Is you know, a great offense essentially can also be for us, you know, deterrent. So in that aspect we have as an, as a company and or excuse me, as a country, as a company as well, but then as partners throughout all parts of the world have really focused on increasing the intelligence sharing and specifically, you know, I mentioned Ukrainian cert. There are so many different agencies and other sorts throughout the world that are doing everything they can to share information to help protect human life there. And so what we've really been concerned with, with is, you know, what cyber warfare elements are going to be used there, not only how does that impact Ukraine, but how does it potentially spread out to other parts of the world critical infrastructure. So you've seen that, you know, I mentioned CS rrb, but cisa, right? >>CISA has done a tremendous job of continuously getting out information and doing everything they can to make sure that we are collaborating at a commercial level. You know, we are sharing information and intelligence more than ever before. So partners like Mania and CrowdStrike, our Intel teams are working together on a daily basis to make sure that we're able to protect not only our clients, but certainly if we've got any information relevant that we can share that as well. And I think if there's any silver lining to an otherwise very awful situation, I think the fact that is has accelerated intelligence sharing is really positive. >>I was gonna ask you about this cause I think, you know, 10 or so years ago, there was a lot of talk about that, but the industry, you know, kind of kept things to themselves, you know, a a actually tried to monetize some of that private data. So that's changing is what I'm hearing from you >>More so than ever more, you know, I've, I mentioned I've been in the field for 20 years. You know, it, it's tough when you have a commercial business that relies on, you know, information to, in order to pay people's salaries, right? I think that has changed quite a lot. We see the benefit of just that continuous sharing. There are, you know, so many more walls broken down between these commercial competitors, but also the work on the public private partnership side has really increased some of those relationships. Made it easier. And you know, I have to give a whole lot of credit and mention sisa, like the fact that during log four J, like they had GitHub repositories, they were using Slack, they were using Twitter. So the government has really started pushing forward with a lot of the newer leadership that's in place to say, Hey, we're gonna use tools and technology that works to share and disseminate information as quickly as we can. Right? That's fantastic. That's helping everybody. >>We knew that every industry, no, nobody's spared of this. But did you notice in the last couple of years, any industries in particular that are more vulnerable? Like I think of healthcare with personal health information or financial services, any industries kind of jump out as being more susceptible than others? >>So I think those two are always gonna be at the forefront, right? Financial services and healthcare. But what's been really top of mind is critical infrastructure, just making sure right? That our water, our power, our fuel, so many other parts of right, the ecosystem that go into making sure that, you know, we're keeping, you know, houses heated during the winter, for example, that people have fresh water. Those are extremely critical. And so that is really a massive area of focus for the industry right now. >>Can I come back to public-private partnerships? My question is relates to regulations because the public policy tends to be behind tech, the technology industry as an understatement. So when you take something like GDPR is the obvious example, but there are many, many others, data sovereignty, you can't move the data. Are are, are, is there tension between your desire as our desire as an industry to share data and government's desire to keep data private and restrict that data sharing? How is that playing out? How do you resolve that? >>Well I think there have been great strides right in each of those areas. So in terms of regulation when it comes to breaches there, you know, has been a tendency in the past to do victim shaming, right? And for organizations to not want to come forward because they're concerned about the monetary funds, right? I think there's been tremendous acceleration. You're seeing that everywhere from the fbi, from cisa, to really working very closely with organizations to, to have a true impact. So one example would be a ransomware attack that occurred. This was for a client of ours within the United States and we had a very close relationship with the FBI at that local field office and made a phone call. This was 7:00 AM Eastern time. And this was an organization that had this breach gone public, would've made worldwide news. There would've been a very big impact because it would've taken a lot of their systems offline. >>Within the 30 minutes that local FBI office was on site said, we just saw this piece of malware last week, we have a decryptor for it from another organization who shared it with us. Here you go. And within 60 minutes, every system was back up and running. Our teams were able to respond and get that disseminated quickly. So efforts like that, I think the government has made a tremendous amount of headway into improving relationships. Is there always gonna be some tension between, you know, competing, you know, organizations? Sure. But I think that we're doing a whole lot to progress it, >>But governments will make exceptions in that case. Especially for something as critical as the example that you just gave and be able to, you know, do a reach around, if you will, on, on onerous regulations that, that ne aren't helpful in that situation, but certainly do a lot of good in terms of protecting privacy. >>Well, and I think there used to be exceptions made typically only for national security elements, right? And now you're seeing that expanding much more so, which I think is also positive. Right. >>Last question for you as we are wrapping up time here. What can organizations really do to stay ahead of the curve when it comes to, to threat actors? We've got internal external threats. What can they really do to just be ahead of that curve? Is that possible? >>Well, it is now, it's not an easy task so I'm not gonna, you know, trivialize it. But I think that one, having relationships with right organizations in advance always a good thing. That's a, everything from certainly a commercial relationships, but also your peers, right? There's all kinds of fantastic industry spec specific information sharing organizations. I think the biggest thing that impacts is having education across your executive team and testing regularly, right? Having a plan in place, testing it. And it's not just the security pieces of it, right? As security responders, we live these attacks every day, but it's making sure that your general counsel and your head of operations and your CEO knows what to do. Your board of directors, do they know what to do when they receive a phone call from Bloomberg, for example? Are they supposed supposed to answer? Do your employees know that those kind of communications in advance and training can be really critical and make or break a difference in an attack. >>That's a great point about the testing but also the communication that it really needs to be company wide. Everyone at every level needs to know how to react. Wendy, it's been so great having, >>Wait one last question. Sure. Do you have a favorite superhero growing up? >>Ooh, it's gotta be Wonder Woman. Yeah, >>Yeah, okay. Yeah, so cuz I'm always curious, there's not a lot of women in, in security in cyber. How'd you get into it? And many cyber pros like wanna save the world? >>Yeah, no, that's a great question. So I joined the Air Force, you know, I, I was a special agent doing computer crime investigations and that was a great job. And I learned about that from, we had an alumni day and all these alumni came in from the university and they were in flight suits and combat gear. And there was one woman who had long blonde flowing hair and a black suit and high heels and she was carrying a gun. What did she do? Because that's what I wanted do. >>Awesome. Love it. We >>Blonde >>Wonder Woman. >>Exactly. Wonder Woman. Wendy, it's been so great having you on the program. We, we will definitely be following unit 42 and all the great stuff that you guys are doing. Keep up the good >>Work. Thanks so much Lisa. Thank >>You. Day our pleasure. For our guest and Dave Valante, I'm Lisa Martin, live in Las Vegas at MGM Grand for Palo Alto Ignite, 22. You're watching the Cube, the leader in live enterprise and emerging tech coverage.
SUMMARY :
The Cube presents Ignite 22, brought to you by Palo Alto One of the things that they have is unit Have you had a, it's, have you had a little bit more of that this holiday season? A lot of smishing going on. Wendy Whitmore is here, the SVP One of the things that I saw that you said in your keynote this morning or I love that you already highlighted Smishing, And of course we only hear about the big ones. the data and then threaten to post it on these leak sites, you know, I mean, if you get compromised like that, you really So the, you know, infrastructure, the servers, the systems that they're using to conduct these attacks from immediately stand one up, say, you know, hey it's, it's like an Amazon, you know, if you've ever had to return a or not so difficult is it for you to identify? One of the interesting things that I think is occurring, and I highlighted this this morning, days as much, or you know, because those are expensive to build, And, and is that an example of living off the land or is that B BRC four sort of a homegrown for Red teamers that are, you know, legitimately doing good work, but not great So you guys are getting a very broad picture of today's threat landscape. at Palo Alto Networks in terms of resilience, a few things, you know, can increase the cost to go go elsewhere, right? And so what we've really been concerned with, with is, you know, And I think if there's any silver lining to an otherwise very awful situation, I was gonna ask you about this cause I think, you know, 10 or so years ago, there was a lot of talk about that, but the industry, And you know, I have to give a whole lot of credit and mention sisa, like the fact that during log four But did you notice in the last couple of years, making sure that, you know, we're keeping, you know, houses heated during the winter, is the obvious example, but there are many, many others, data sovereignty, you can't move the data. of regulation when it comes to breaches there, you know, has been a tendency in the past to Is there always gonna be some tension between, you know, competing, you know, Especially for something as critical as the example that you just And now you're seeing that expanding much more so, which I think is also positive. Last question for you as we are wrapping up time here. Well, it is now, it's not an easy task so I'm not gonna, you know, That's a great point about the testing but also the communication that it really needs to be company wide. Wait one last question. Yeah, How'd you get into it? So I joined the Air Force, you know, I, I was a special agent doing computer We Wendy, it's been so great having you on the program. For our guest and Dave Valante, I'm Lisa Martin, live in Las Vegas at MGM
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Seamus Jones & Milind Damle
>>Welcome to the Cube's Continuing coverage of AMD's fourth generation Epic launch. I'm Dave Nicholson and I'm joining you here in our Palo Alto Studios. We have two very interesting guests to dive into some of the announcements that have been made and maybe take a look at this from an AI and ML perspective. Our first guest is Milland Doley. He's a senior director for software and solutions at amd, and we're also joined by Shamus Jones, who's a director of server engineering at Dell Technologies. Welcome gentlemen. How are you? >>Very good, thank >>You. Welcome to the Cube. So let's start out really quickly, Shamus, what, give us a thumbnail sketch of what you do at Dell. >>Yeah, so I'm the director of technical marketing engineering here at Dell, and our team really takes a look at the technical server portfolio and solutions and ensures that we can look at, you know, the performance metrics, benchmarks, and performance characteristics, so that way we can give customers a good idea of what they can expect from the server portfolio when they're looking to buy Power Edge from Dell. >>Milland, how about you? What's, what's new at a M D? What do you do there? >>Great to be here. Thank you for having me at amd, I'm the senior director of performance engineering and ISV ecosystem enablement, which is a long winter way of saying we do a lot of benchmarks, improved performance and demonstrate with wonderful partners such as Shamus and Dell, the combined leverage that AMD four generation processes and Dell systems can bring to bear on a multitude of applications across the industry spectrum. >>Shamus, talk about that relationship a little bit more. The relationship between a M D and Dell. How far back does it go? What does it look like in practical terms? >>Absolutely. So, you know, ever since AM MD reentered the server space, we've had a very close relationship. You know, it's one of those things where we are offering solutions that are out there to our customers no matter what generation A portfolio, if they're, if they're demanding either from their competitor or a m d, we offer a portfolio solutions that are out there. What we're finding is that within their generational improvements, they're just getting better and better and better. Really exciting things happening from a m D at the moment, and we're seeing that as we engineer those CPU stacks into our, our server portfolio, you know, we're really seeing unprecedented performance across the board. So excited about the, the history, you know, my team and Lin's team work very closely together, so much so that we were communicating almost on a daily basis around portfolio platforms and updates around the, the, the benchmarks testing and, and validation efforts. >>So Melind, are you happy with these PowerEdge boxes that Seamus is building to, to house, to house your baby? >>We are delighted, you know, it's hard to find stronger partners than Shamus and Dell with AMD's, second generation epic service CPUs. We already had undisputable industry performance leadership, and then with the third and now the fourth generation CPUs, we've just increased our lead with competition. We've got so many outstanding features at the platform, at the CPU level, everybody focuses on the high core counts, but there's also the DDR five, the memory, the io, and the storage subsystem. So we believe we have a fantastic performance and performance per dollar performance per what edge over competition, and we look to partners such as Dell to help us showcase that leadership. >>Well. So Shay Yeah, through Yeah, go ahead >>Dave. What, what I'd add, Dave, is that through the, the partnership that we've had, you know, we've been able to develop subsystems and platform features that historically we couldn't have really things around thermals power efficiency and, and efficiency within the platform. That means that customers can get the most out of their compute infrastructure. >>So this is gonna be a big question moving forward as next generation platforms are rolled out, there's the potential for people to have sticker shock. You talk about something that has eight or 12 cores in a, in a physical enclosure versus 96 cores, and, and I guess the, the question is, do the ROI and TCO numbers look good for someone to make that upgrade? Shamus, you wanna, you wanna hit that first or you guys are integrated? >>Absolutely, yeah, sorry. Absolutely. So we, I'll tell you what, at the moment, customers really can't afford not to upgrade at the moment, right? We've taken a look at the cost basis of keeping older infrastructure in place, let's say five or seven year old infrastructure servers that are, that are drawing more power maybe are, are poorly utilized within the infrastructure and take more and more effort and time to manage, maintain and, and really keep in production. So as customers look to upgrade or refresh their platforms, what we're finding right is that they can take a dynamic consolidation sometimes 5, 7, 8 to one consolidation depending on which platform they have as a historical and which one they're looking to upgrade to. Within AI specifically and machine learning frameworks, we're seeing really unprecedented performance. Lin's team partnered with us to deliver multiple benchmarks for the launch, some of which we're still continuing to see the goodness from things like TP C X AI as a framework, and I'm talking about here specifically the CPU U based performance. >>Even though in a lot of those AI frameworks, you would also expect to have GPUs, which all of the four platforms that we're offering on the AM MD portfolio today offer multiple G P U offerings. So we're seeing a balance between a huge amount of C P U gain and performance, as well as more and more GPU offerings within the platform. That was real, that was a real challenge for us because of the thermal challenges. I mean, you think GPUs are going up 300, 400 watt, these CPUs at 96 core are, are quite demanding thermally, but what we're able to do is through some, some unique smart cooling engineering within the, the PowerEdge portfolio, we can take a look at those platforms and make the most efficient use case by having things like telemetry within the platform so that way we can dynamically change fan speeds to get customers the best performance without throttling based on their need. >>Melin the cube was at the Supercomputing conference in Dallas this year, supercomputing conference 2022, and a lot of the discussion was around not only advances in microprocessor technology, but also advances in interconnect technology. How do you manage that sort of research partnership with Dell when you aren't strictly just focusing on the piece that you are bringing to the party? It's kind of a potluck, you know, we, we, we, we mentioned P C I E Gen five or 5.0, whatever you want to call it, new DDR storage cards, Nicks, accelerators, all of those, all of those things. How do you keep that straight when those aren't things that you actually build? >>Well, excellent question, Dave. And you know, as we are developing the next platform, obviously the, the ongoing relationship is there with Dell, but we start way before launch, right? Sometimes it's multiple years before launch. So we are not just focusing on the super high core counts at the CPU level and the platform configurations, whether it's single socket or dual socket, we are looking at it from the memory subsystem from the IO subsystem, P c i lanes for storage is a big deal, for example, in this generation. So it's really a holistic approach. And look, core counts are, you know, more important at the higher end for some customers h HPC space, some of the AI applications. But on the lower end you have database applications or some other is s v applications that care a lot about those. So it's, I guess different things matter to different folks across verticals. >>So we partnered with Dell very early in the cycle, and it's really a joint co-engineering. Shamus talked about the focus on AI with TP C X xci, I, so we set five world records in that space just on that one benchmark with AD and Dell. So fantastic kick kick off to that across a multitude of scale factors. But PPP c Xci is not just the only thing we are focusing on. We are also collaborating with Dell and des e i on some of the transformer based natural language processing models that we worked on, for example. So it's not just a steep CPU story, it's CPU platform, es subsystem software and the whole thing delivering goodness across the board to solve end user problems in AI and and other verticals. >>Yeah, the two of you are at the tip of the spear from a performance perspective. So I know it's easy to get excited about world records and, and they're, they're fantastic. I know Shamus, you know, that, you know, end user customers might, might immediately have the reaction, well, I don't need a Ferrari in my data center, or, you know, what I need is to be able to do more with less. Well, aren't we delivering that also? And you know, you imagine you milland you mentioned natural, natural language processing. Shamus, are you thinking in 2023 that a lot more enterprises are gonna be able to afford to do things like that? I mean, what are you hearing from customers on this front? >>I mean, while the adoption of the top bin CPU stack is, is definitely the exception, not the rule today we are seeing marked performance, even when we look at the mid bin CPU offerings from from a m d, those are, you know, the most common sold SKUs. And when we look at customers implementations, really what we're seeing is the fact that they're trying to make the most, not just of dollar spend, but also the whole subsystem that Melin was talking about. You know, the fact that balanced memory configs can give you marked performance improvements, not just at the CPU level, but as actually all the way through to the, to the application performance. So it's, it's trying to find the correct balance between the application needs, your budget, power draw and infrastructure within the, the data center, right? Because not only could you, you could be purchasing and, and look to deploy the most powerful systems, but if you don't have an infrastructure that's, that's got the right power, right, that's a large challenge that's happening right now and the right cooling to deal with the thermal differences of the systems, might you wanna ensure that, that you can accommodate those for not just today but in the future, right? >>So it's, it's planning that balance. >>If I may just add onto that, right? So when we launched, not just the fourth generation, but any generation in the past, there's a natural tendency to zero in on the top bin and say, wow, we've got so many cores. But as Shamus correctly said, it's not just that one core count opn, it's, it's the whole stack. And we believe with our four gen CPU processor stack, we've simplified things so much. We don't have, you know, dozens and dozens of offerings. We have a fairly simple skew stack, but we also have a very efficient skew stack. So even, even though at the top end we've got 96 scores, the thermal budget that we require is fairly reasonable. And look, with all the energy crisis going around, especially in Europe, this is a big deal. Not only do customers want performance, but they're also super focused on performance per want. And so we believe with this generation, we really delivered not just on raw performance, but also on performance per dollar and performance per one. >>Yeah. And it's not just Europe, I'm, we're, we are here in Palo Alto right now, which is in California where we all know the cost of an individual kilowatt hour of electricity because it's quite, because it's quite high. So, so thermals, power cooling, all of that, all of that goes together and that, and that drives cost. So it's a question of how much can you get done per dollar shame as you made the point that you, you're not, you don't just have a one size fits all solution that it's, that it's fit for function. I, I'm, I'm curious to hear from you from the two of you what your thoughts are from a, from a general AI and ML perspective. We're starting to see right now, if you hang out on any kind of social media, the rise of these experimental AI programs that are being presented to the public, some will write stories for you based on prom, some will create images for you. One of the more popular ones will create sort of a, your superhero alter ego for, I, I can't wait to do it, I just got the app on my phone. So those are all fun and they're trivial, but they sort of get us used to this idea that, wow, these systems can do things. They can think on their own in a certain way. W what do, what do you see the future of that looking like over the next year in terms of enterprises, what they're going to do for it with it >>Melan? Yeah, I can go first. Yeah, yeah, yeah, yeah, >>Sure. Yeah. Good. >>So the couple of examples, Dave, that you mentioned are, I, I guess it's a blend of novelty and curiosity. You know, people using AI to write stories or poems or, you know, even carve out little jokes, check grammar and spelling very useful, but still, you know, kind of in the realm of novelty in the mainstream, in the enterprise. Look, in my opinion, AI is not just gonna be a vertical, it's gonna be a horizontal capability. We are seeing AI deployed across the board once the models have been suitably trained for disparate functions ranging from fraud detection or anomaly detection, both in the financial markets in manufacturing to things like image classification or object detection that you talked about in, in the sort of a core AI space itself, right? So we don't think of AI necessarily as a vertical, although we are showcasing it with a specific benchmark for launch, but we really look at AI emerging as a horizontal capability and frankly, companies that don't adopt AI on a massive scale run the risk of being left behind. >>Yeah, absolutely. There's an, an AI as an outcome is really something that companies, I, I think of it in the fact that they're adopting that and the frameworks that you're now seeing as the novelty pieces that Melin was talking about is, is really indicative of the under the covers activity that's been happening within infrastructures and within enterprises for the past, let's say 5, 6, 7 years, right? The fact that you have object detection within manufacturing to be able to, to be able to do defect detection within manufacturing lines. Now that can be done on edge platforms all the way at the device. So you're no longer only having to have things be done, you know, in the data center, you can bring it right out to the edge and have that high performance, you know, inferencing training models. Now, not necessarily training at the edge, but the inferencing models especially, so that way you can, you know, have more and, and better use cases for some of these, these instances things like, you know, smart cities with, with video detection. >>So that way they can see, especially during covid, we saw a lot of hospitals and a lot of customers that were using using image and, and spatial detection within their, their video feeds to be able to determine who and what employees were at risk during covid. So there's a lot of different use cases that have been coming around. I think the novelty aspect of it is really interesting and I, I know my kids, my daughters love that, that portion of it, but really what's been happening has been exciting for quite a, quite a period of time in the enterprise space. We're just now starting to actually see those come to light in more of a, a consumer relevant kind of use case. So the technology that's been developed in the data center around all of these different use cases is now starting to feed in because we do have more powerful compute at our fingertips. We do have the ability to talk more about the framework and infrastructure that's that's right out at the edge. You know, I know Dave in the past you've said things like the data center of, you know, 20 years ago is now in my hand as, as my cell phone. That's right. And, and that's, that's a fact and I'm, it's exciting to think where it's gonna be in the next 10 or 20 years. >>One terabyte baby. Yeah. One terabyte. Yeah. It's mind bo. Exactly. It's mind boggling. Yeah. And it makes me feel old. >>Yeah, >>Me too. And, and that and, and Shamus, that all sounded great. A all I want is a picture of me as a superhero though, so you guys are already way ahead of the curve, you know, with, with, with that on that note, Seamus wrap us up with, with a, with kind of a summary of the, the highlights of what we just went through in terms of the performance you're seeing out of this latest gen architecture from a md. >>Absolutely. So within the TPC xai frameworks that Melin and my team have worked together to do, you know, we're seeing unprecedented price performance. So the fact that you can get 220% uplift gen on gen for some of these benchmarks and, you know, you can have a five to one consolidation means that if you're looking to refresh platforms that are historically legacy, you can get a, a huge amount of benefit, both in reduction in the number of units that you need to deploy and the, the amount of performance that you can get per unit. You know, Melinda had mentioned earlier around CPU performance and performance per wat, specifically on the Tu socket two U platform using the fourth generation a m d Epic, you know, we're seeing a 55% higher C P U performance per wat that is that, you know, when for people who aren't necessarily looking at these statistics, every generation of servers, that that's, that is a huge jump leap forward. >>That combined with 121% higher spec scores, you know, as a benchmark, those are huge. Normally we see, let's say a 40 to 60% performance improvement on the spec benchmarks, we're seeing 121%. So while that's really impressive at the top bin, we're actually seeing, you know, large percentile improvements across the mid bins as well, you know, things in the range of like 70 to 90% performance improvements in those standard bins. So it, it's a, it's a huge performance improvement, a power efficiency, which means customers are able to save energy, space and time based on, on their deployment size. >>Thanks for that Shamus, sadly, gentlemen, our time has expired. With that, I want to thank both of you. It's a very interesting conversation. Thanks for, thanks for being with us, both of you. Thanks for joining us here on the Cube for our coverage of AMD's fourth generation Epic launch. Additional information, including white papers and benchmarks plus editorial coverage can be found on does hardware matter.com.
SUMMARY :
I'm Dave Nicholson and I'm joining you here in our Palo Alto Studios. Shamus, what, give us a thumbnail sketch of what you do at Dell. and ensures that we can look at, you know, the performance metrics, benchmarks, and Dell, the combined leverage that AMD four generation processes and Shamus, talk about that relationship a little bit more. So, you know, ever since AM MD reentered the server space, We are delighted, you know, it's hard to find stronger partners That means that customers can get the most out you wanna, you wanna hit that first or you guys are integrated? So we, I'll tell you what, and make the most efficient use case by having things like telemetry within the platform It's kind of a potluck, you know, we, But on the lower end you have database applications or some But PPP c Xci is not just the only thing we are focusing on. Yeah, the two of you are at the tip of the spear from a performance perspective. the fact that balanced memory configs can give you marked performance improvements, but any generation in the past, there's a natural tendency to zero in on the top bin and say, the two of you what your thoughts are from a, from a general AI and ML perspective. Yeah, I can go first. So the couple of examples, Dave, that you mentioned are, I, I guess it's a blend of novelty have that high performance, you know, inferencing training models. So the technology that's been developed in the data center around all And it makes me feel old. so you guys are already way ahead of the curve, you know, with, with, with that on that note, So the fact that you can get 220% uplift gen you know, large percentile improvements across the mid bins as well, Thanks for that Shamus, sadly, gentlemen, our time has
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Siddharth Bohra & Ashish Varerkar | AWS re:Invent 2022
(gentle music) >> Welcome back to our coverage here on theCUBE of AWS re:Invent 22. We are on day three, starting to wind down, but still a lot of exciting topics to cover here on the AWS Global Showcase, part of the startup program there at AWS. Joining us now, two representatives from LTI Mindtree. You say LTI Mindtree? I thought they were two different companies. Well, they're actually one and the same. Been together just a mere two weeks now. We'll hear more about that from Sid Bohra, who is the Chief Business Officer at LTI Mindtree and Ashish Varerkar, who is the Vice President of Cloud Success at LTI Mindtree. Gentlemen, thanks for being with us here on theCUBE. >> Pleasures all ours. >> Thank you. >> And congratulations. So two weeks in the making in its infancy, still in the honeymoon period, but how's the two weeks been? Everything all right? >> Well, two weeks have been very exciting. >> I'll bet. >> Well, I would say the period prior to that was just as exciting as you can imagine. >> John: Oh, sure. And we are super excited about what the future holds for this company because we truly believe that we have a remarkable opportunity to create value for our clients as one company. >> Well let's talk about LTI Mind tree then a little bit. Ashish, I'll let you carry the ball on this. Tell us about your services, about your core focus, and about those opportunities that Siddharth was just telling us about. >> So I think with the two companies coming together, we have a larger opportunity to like go to market with our end to end business transformation services and leveraging cloud platforms, right? So, and that's what we do. My responsibility particularly is to see to it that what customers are deploying on cloud is aligned to their business outcomes and then take it forward from there. >> Yeah, Vice President of Cloud Success, that gives you a lot of runway, right? Does it not? I mean, how do you define success in the cloud? Because there are a lot of different areas of complexity with which companies are dealing. >> So I think you would agree that in today's scenario, customers are not looking for a platform, right? But they're looking for a platform which can deliver business value. They're looking at business value and resiliency and then at the end, the cost, right? So if you're able to deliver these three things to the customer through the cloud implementation, I think that's success for us. >> Right. We've talked about transformation a lot this week and modernization, right, which is those are two pretty key buzzwords right now we're hearing a lot of. So when you see said, you know, companies come to you and they say, okay, it's time for us to make this commitment. Do they make it generally wholeheartedly? Is there still some trepidation of the unknown? Because there's a lot of, as we've said, complexity to this, it's multidimensional. We can go public, we can go hybrid, we can go multicloud. I mean, we got a lot of flavors. >> Yeah >> Absolutely. >> No, we see a spectrum. There are customers who are very early in the journey of getting onto cloud and are a little uncertain about what value they can get out of it. And on the other end of the spectrum, there are companies who are well into the journey who have understood what are the benefits of truly leveraging cloud who also understand what are the challenges they will face in getting onto the journey. So we get to meet a spectrum of customers, I would say. If you ask me where do bulk of them lie, I would say early in their journey. I would say there are only a handful who have that maturity where they can predict what's exactly going to happen on the cloud journey, what value they will accumulate through the process. So there's a lot of hand holding to be done, a lot of, you know, solving together to be done with our clients. >> You know, it is such a dynamic environment too, right? You have new opportunities that seem to be developed and released on a daily basis, almost, right? There's a large amount of flexibility, I would think, that has to be in place because where you think you're going to go today might not be where you wind up in six months. >> That's true. >> Is that fair? >> Absolutely fair. And I think from that perspective, if you look at the number of services that AWS provides, right? And what customers are looking for is how can they compose their business processes using this multiple services in a very seamless manner. And most of the announcements that we have seen during the re:Invent as well, they're talking about seamless connectivity between their services. They're talking about security, they're talking about creating a data fabric, the data zone that they announced. I think all these things put together, if you're able to kind of connect the dots and drive the business processes, I think that's what we want to do for our customers. >> And the value to AWS, it just can't be underscored enough I would assume, because there's comfort there, there's confidence there. When you bring that to the table as well along with your services, what kind of magnitude are we talking about here? What kind of force do you think? How would you characterize that? >> Well I think, you know, firstly, I would say that most of our engagements are not just services. Ashish and team and the company have invested heavily in building IP that we pair with our services so that we bring non-linearity and more, I would say, certainty to the outcomes that our customers get. And I can share some examples in the course of the conversation, but to answer your question in terms of magnitude, what we are collaborating with AWS on for our clients ranges from helping customers build more resiliency. And I'm talking about life sciences companies build more resiliency in the manufacturing R and D processes. That's so critical. It was even more critical during the pandemic times because we were working with some of the pharma companies who were contributing to the efforts in the pandemic. That's one end of the spectrum. On the other side, we are helping streaming companies and media companies digitize their supply chain, and their supply chains, the media supply chain, so that it is more effective, it's more efficient, it's more real time, again, using the power of the cloud. We are helping pharmaceutical companies drive far greater speed in the R and D processes. We are helping banking companies drive far more compliance in their anti-money laundering efforts and all of those things. So if you look at the magnitude, we judge the magnitude by the business impact that it's creating and we are very excited about what AWS, LTI Mindtree, and the customer are able to create in terms of those business impacts. >> And these are such major decisions. >> That's right. >> For a company, right, to make, and there are a number of factors that come into play here. What are you hearing from the C-Suite with regard to what weighs the most in their mind and is there, is it a matter of, you know, fear missing out? Or is it about trying to stay ahead of your competition, catching up the competition? I mean, generally speaking, you know, where are the, where's the C-Suite weighing in on this? >> I think in the current times, I think there is a certain level of adoption of cloud that's already happened in most enterprises. So most CIOs in the C-suite- >> They already get it. They already get it. >> They kind of get it, but I would say that they're very cagey about a bunch of things. They're very cagey about, am I going to end up spending too much for too little? Am I going to be able to deliver this transformation at the speed that I'm hoping to achieve? What about security? Compliance? What about the cost of running in the cloud? So those are some really important factors that sometimes end up slowing the cloud transformation journeys down because customers end up solving for them or not knowing for them. So while there is a decent amount of awareness about what cloud can do, there are some, a whole bunch of important factors that they continue to solve for as they go down that journey. >> And so what kind of tools do you provide them then? >> Primarily, what we do is, to Siddharth's point, right? So on one end, we want to see to it that we are doing the business transformation and all our cloud journeys start with a business North Star. So we align, we have doubled down on, say, five to six business domains. And for each of these business domains industries, we have created business North Star. For these business North Star, we define the use cases. And these use cases then get lit up through our platform. So what we have done is we have codified everything onto our platform. We call it Infinity. So primarily business processes from level one, level two, level three, level, and then the KPIs which are associated with these business processes, the technical KPIs and the business KPIs, and then tying it back to what you have deployed on cloud. So we have end to end cloud transformation journeys enabled for customers through the business North Star. >> And Infinity is your product. >> Can I add something? >> Please do. Yeah, please. >> Yeah so, you know, Ashish covered the part about demystifying if I were to do this particular cloud initiative, it's not just modernizing the application. This is about demystifying what business benefit will accrue to you. Very rare to find unless you do a very deep dive assessment. But what the platform we built also accelerates, you talked about modernization early in the conversation, accelerates the modernization process by automating a whole bunch of activities that are often manual. It bakes insecurity and compliance into everything it does. It automates a whole bunch of cloud operations including things like finops. So this is a life cycle platform that essentially codifies best practices so that you are not getting success by coincidence, you're getting success by design. So that's really what, that's really how we've approached the topic of realizing the true power of cloud by making sure that it's repeatedly delivered. >> Right. You know, I want to hit on security too because you brought that up just a few moments ago. Obviously, you know, we all, and I'd say we, we can do a better job, right? I mean, there's still problems, there's still challenges, there are a lot of bad actors out there that are staying ahead of the game. So as people come to you, clients come to you, and they raise these security concerns, what's your advice to them in terms of, you know, what kind of environment they're going into and what precautions or protections they can put in place to try to give themselves a little bit of peace of mind about how they're going to operate? >> You want to take it? >> So I think primarily, if you are going to cloud, you are going with an assumption that you are moving out of your firewalls, right? You're putting something out of your network area. So and from that perspective, the parameter security from the cloud perspective is very, very important. And then each and every service or the interactions between the services and what you integrate out of your organization, everything needs to be secured through the right guard rates. And we integrate all those things into our platform so that whatever new apps that get deployed or build or any cost product that gets deployed on cloud, everything is secure from a 360 degree perspective. So primarily, maintaining a good security posture, which on a hybrid cloud, I would not say only cloud, but extending your on-prem security posture to cloud is very, very important to when you go to implementing anything on could. >> If you had a crystal ball and we were sitting down here a year from now, you know, what do you think we'd be talking about with regard to, you know, developing these end-to-end opportunities that you are, what's the, I wouldn't say missing piece, but a piece that you would like to have refined to the point where you come back next year and say, John, guess what we did? Look what we were able to accomplish. Anything that you're looking at that you want to tackle here in 2023? Or is there some fine tuning somewhere that you think could even tighten your game even more than it is already? >> We have a long, long way to go, I would say. I think my core takeaway in terms of where the world of technology is headed because cloud is, you know, is essentially a component of what customers want to achieve. It's a medium through which they want to achieve. I think we live in a highly change oriented economy. Every industry is what I call getting re-platformed, right? New processes, new experiences, new products, new efficiency. So a year from now, and I can tell you even for few years from now, we would be constantly looking at our success in terms of how did cloud move the needle on releasing products faster? How did cloud move the needle on driving better experience and better consumer loyalty, for example. How did cloud move the needle on a more efficient supply chain? So increasingly, the technology metrics like, you know, keeping the lights on, or solving tickets, or releasing code on time, would move towards business metrics because that's really the ultimate goal of technology or cloud. So I would say that my crystal ball says we will increasingly be talking business language and business outcomes. Jeff Bezos is an incredible example, right? One of his annual letters, he connected everything back into how much time did consumers save by using Amazon. And I think that's really where in the world, that's the world we are headed towards. >> Ashish, any thoughts on that? >> I think Siddharth put it quite well. I would say if you are able to make a real business impact for our customers in next one year, helping them in driving some of their newer services on cloud through cloud, that would be a success factor for us. >> Well gentlemen, congratulations on the merger. I said two weeks. Still very much in the honeymoon phase and I'm sure it's going to go very well and I look forward to seeing you back here in a year. We'll sit down, same spot, let's remember, fifth floor, and we'll give it a shot and see how accurate you were on that. >> Absolutely. >> Wonderful. It's been a pleasure. >> Thank you gentlemen. >> Thank you for joining us. >> Thank you. >> Very good. Ashish, good to see you, sir. >> Thank you. >> A pleasure. We'll continue here. We're at the Venetian at AWS re:Invent 22, continue at the AWS Global Showcase startup. I'm John Walls. You're watching theCUBE, the leader in high tech coverage. (gentle music)
SUMMARY :
on the AWS Global Showcase, but how's the two weeks been? Well, two weeks have the period prior to that that we have a remarkable carry the ball on this. So, and that's what we do. that gives you a lot of runway, right? So I think you would agree to you and they say, And on the other end of the spectrum, that seem to be developed And most of the announcements What kind of force do you think? On the other side, we are the C-Suite with regard to So most CIOs in the C-suite- They already get it. at the speed that I'm hoping to achieve? to see to it that we are Yeah, please. so that you are not getting that are staying ahead of the game. and what you integrate to the point where you come and I can tell you even I would say if you are able and see how accurate you were on that. It's been a pleasure. Ashish, good to see you, sir. We're at the Venetian at AWS re:Invent 22,
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Rod Stuhlmuller & Eric Norman | AWS re:Invent 2022
>>Oh, welcome back to the Cube here at aws Reinvent 22. As we continue our coverage here, the AWS Global Showcase, the Startup Showcase, John Wall is here hosting for the Cube as we've been here all week. Hope you're enjoying our coverage here. This is day three, by the way. We're wrapping it up shortly with us to talk about what's going on in the, kind of the hotel world in it and what's going on in the cloud, especially at I hg is Eric Norman, head of infrastructure, architecture, and innovation at I H G Hotels and Resorts. Eric, good to see you, >>Sir. Oh, thank you. And thank you for inviting me. Yeah, >>You bet. Glad to have you board here on the queue. First time, I think too, by the way, right? >>It is. And can I just tell you who IHG is >>Real quick? Yeah, wait a second. First I want another rest. I got Introduc to Rod Stuller, who is the Vice president and of Solutions marketing at Aviatrix and Rod. Good to see you, sir. Thanks a lot. Now let's talk about I ih. >>Great. Well, IHGs a a hospitality company, it's been around for 200 years, that has 17 brands globally in over a hundred countries. We sleek, you know, up could up to 888,000 people a night. So it's a pretty large company that we compete with, you know, all the hotel companies globally. >>So let's talk about your, your footprint right now in, in terms of what your needs are, because you've mentioned obviously a lot of, you have a lot of customers needs, you have a lot of internal stakeholder needs. Yeah. So just from that perspective, how are you balancing out, you know, the products you wanna launch as opposed to the, on the development side and the maintenance side? >>Yeah, I mean we, we have focused our, our attention to our, our guests and our hotels globally and, and taking technology and from a foundation, getting it at, at the edge so that way the consumer and the hotel owner can deliver a quality product to a guest experience. You know, we've have moved larger, a large deployment of our mission critical applications over the last five years really, of moving into more SaaS and infrastructure like AWS and GCP and, and leveraging their global scale to be able to deliver at the edge or get closer to the edge. And so we've, you know, I'm pretty sure you've seen, you know, kind of people building, you know, mission critical apps. You know, probably in the last three years it's probably escalating and more of like a hockey stick of moving stuff. I'd love to hear what AVIA is seeing. Oh >>Yeah. Now we're, we're seeing that quite a bit, right? As people move into the cloud, it's now business critical applications that are going there. So good enough isn't good enough anymore, right? It has to be, you know, a powerful capability that's business critical, can support that, give people the ability to troubleshoot it when something goes wrong. And then multi-cloud, you mentioned a couple different cloud companies, a lot of enterprises are moving to multiple clouds and you don't want to have to do it differently in every cloud. You want a infrastructure management layer that allows you to do that across >>Clouds. So how do you go about that, you know, deciding what goes where. I mean, it sounds like a simple question, but, but if you are dealing in a lot of different kinds of environments, different needs and different requirements, whatever, you know, how are you sorting out, delegating, you know, you know, you're, you're you're gonna be working here, you're gonna be >>Working there. Yeah. So we built some standards base that says, you know, certain types of apps, you know, transactional base, you know, go to this cloud provider and data analytics that's gonna go to another, another cloud provider based on our decision of key capability, native capability, and, and also coverage. You know, cuz we are in China, right? You know, you know, I, I've gotta be able to get into China and, and build not only a network that can support that, but also business apps locally to meet, compete with compliance, regulatory type activities. I mean, even in, in the US market, I got, you know, California privacy laws, you know, you have globally, you've gotta deal with getting data applications into compliance for those globally, right? >>Yeah. So, so you got that compliance slash governance Yeah. Issue. Huge issue. Yeah. I would think for you, you gotta decide who's gonna get to what when, and also we have to meet certain regulatory standards as you pointed out. And not just there, but you got European footprint, right? I mean, you're global. Yeah. So, so you know, handling that kind of scope or scale, what kind of nightmares or challenges does that provide you and how's Aviatrix helping you solve >>That? Yeah, in the early days, you know, we were using cloud native, you know, constructs for networking and a little bit of a security type angle to it. What we found was, you know, you can't get the automation you need. You can't get the, the scalability, you know, cuz we're, we're trying to shift left our, you know, our DevOps and our ability to deploy infrastructure. Aviatrix had come in and, and provided a, a solution that gets us there quicker than anybody else. It's allow us to, you know, build a mesh network across all our regions globally. I'm able to deploy, you know, new landing zones or, you know, public cloud fairly quickly with my, you know, networking construct. We also, we found that because we are a multi hybrid cloud, we, we introduced on the edge a a new network. We had to introduce a performance hub architecture that's using Equinix that sits in every region in every public cloud and partner. Cuz all our partners, you know, we, we've moved a lot of stuff to sas. You know, Amadeus is our centralized reservation system. That's our key, you know? Sure. You know, reservation tool, it's so sourced out. I need to bring them in and I need to get data that's closer to where, in a region to where it needs the land so I can process it. Right. >>And it's a big world out there too. I mean, you're, you're not in your head Rod. So talk about if you would share some of the, the aviatrix experience in that regard. When you have a client like this that has these, you know, multinational locations and, and yet you're looking for some consistency and some uniformity. You don't, you know, you can't be reinventing the wheel every time something pops up, right? >>Right. No. And then, and it's about agility and speed and, you know, being able to do it with less people than you used to have to do things, right? You, you want to be able to give the developers what they need when they need it. There was a time when people were going around it, swiping their credit card and, and saying, it doesn't give me what I need. And so cloud is supposed to change that. So we're trying to deliver the ability to do that for the developers a lot faster than had been done in the past. But at the same time, giving the enterprise the controls, the security, the compliance that they need. And sometimes those things got in the way, but now we're building systems that allow that to happen at, at the piece that developers needed to happen. >>But what Rod said about, you know, one of the big things you sparked my thinking is it also, you know, building a overlay of the cloud native construct allows for visibility that, you know, you didn't have, you know, from a developer or even a operations day two operations, now you get that visibility into the network space and controls and management of that space a lot easier now, you know? >>Yeah. I mean, business critical applications, right? People, the people, the business does not care about networking, right? They see it as electricity and if it's down somebody else's problem to fix it. But the people who do need to keep it up, they need the telemetry. They need the ability to understand, are we trending in the wrong direction? Should we be doing something so that we don't get to the point where it goes down? And that's the kind of information that we're providing in this multi-cloud environment. You mentioned Equinix, we, we just have a partnership with Equinix where we're extending the cloud operational model that Aviatrix delivers all the way out to Equinix and that global fabric that you're talking about. So this is allowing the, the comp companies to have that visibility, that operational ability all the way globally. >>Yeah. Because you know, when you start building all these clouds now and multi regions, multiple AZs or different cloud providers or SaaS providers, you're moving data all over the place. And if you, if you don't have a single pane of glass to see that entire network and be able to route stuff accordingly, it's gonna be a zoo. It's not gonna >>Work. We were, I was talking earlier with, with another guest and we were just talking about companies in your case, I, I IHG kind of knowing what you have and it's not like such a basic thing he said, but yeah, you'd be surprised how many people don't know what they have. Oh, yeah. And so they're trying to provide that visibility and, and, and awareness. So, so I'm kind of curious because you were just the next interview up, so sorry Ken, but, but do you know what you have, I mean, are you learning what you have or is how do you identify, prioritize? How valuable is this asset as opposed to this can wait? I mean, is that still an ongoing process for >>You? It, it's definitely an ongoing process. I mean, we've done over the last three years of constantly assessing all our inventory of what we have, making sure we have the right mo roadmaps for each of the apps and products that we have. Cause we've turned to more of a product driven organization and a DevOps and we're, we're moving more and more product teams onto that DevOps process. Yep. So we can shift left a lot of the activities that developer in the past had to go over a fence to ask for help and, and, you know, kind of the automation of the network and the security built in allows us to be able to shift that left. >>Did that, I, you were saying too three years, right? You've been on, on this path Yep. Going back then to 2019 right. Pandemic hits, right. The world changes. How has that affected this three year period for you? And where are you in terms of where you expected to be and, and Yep. And then what's your, what are your headlights seeing down the road as to what your, your eventual journey, how you want that to end? >>I probably, the biggest story that we have a success story is when the pandemic did happen, you know, all our call centers, all agents had to go home. We were able within 30 days be able to bring up remote desktops, you know, workspaces an a uws and give access to globally in China and in Singapore and in the Americas. There's >>No small task there, >>That's for sure. So we built a desktop, certified it, and, and agents were able to answer calls for guests, you know, you know, so it was a huge success to us. Sure. It did slow down. I mean, during the pandemic it did slow us down from what gets migrated. You know, our focus is, you know, again, back to what I was saying earlier is around our guests and our loyalty and, you know, how do we give value back to our hotel owners and our guests? >>And how do you measure that? I mean, how do you know that what you're doing is working with, with that key audience? >>We'd measured by, you know, one occupa >>There so many, how many people do we have in the rooms? Right? But in terms of the interface, in terms of the effectiveness, the applications, in terms of what you're offering. Yeah. >>It gets back to uptime of our systems and you know, being able to deploy an application in multiple regions elevates the availability of the product to our guest. You know, the longer I'm up, the more revenue I can produce. Right. So, you know, so we, we try to, you know, we measure also guest satisfaction at the properties, you know, them using our tech and that kind of stuff to >>Be so you surveying just to find out what, how they feel about, so some, >>Cause we have a lot of tech inside of our hotels that allow for, we have ISG connect, which allows for people to go from one hotel another and not ask for passwords and, you know, that kind of stuff. >>That would not be made by the way. I'd be begging for help. Let's talk about skills, because I hear that a lot. Talk a lot about that this week. Hearing that, that, you know, the advancement of knowledge is obviously a very powerful thing, but it's also a bit of a shortcoming right now in terms of, of having a need for skills and not having that kind of firepower horsepower on your bench. What, what do you see in that regard? And, and first off, what did you see about it? And then I'll follow >>Up with Yeah, I mean, over our journey, it started off where you didn't have the skills, you know, you didn't have the skill from an operations engineering architecture. So we went on a, you know, you know, how do we build training programs? How do we get, you know, tools to, to either virtual training, bringing teachers, we built, you know, daily, our weekly calls where we bring our experts from our vendors in there to be able to ask questions to help engineering people or architecture people or operations to ask questions and get answers. You know, we, we've been on a role of, you know, upscaling over the last three years and we continue to drive that, you know, we have lunch and learns that we bring people to. Yep. You know, and, and we, and we, we ta tailor the, the content for that training based on what we are consuming and what we're using as opposed to just a, you know, a broad stroke of, of public cloud or, it's >>Almost like you don't have to be holistic about it. You just need to, what do you need to know to >>Make >>Them successful, to be better at what you're doing here? Right. Sure. >>And that's been huge. And, >>And yeah, we, and we have a program called ace, which is AVIATRIX certified engineer. And there's a bunch of different types of classes. So if you're a networking person in the past it's like A C C I E, but we have about 18,000 people over the last three years who have gone through that training. One of them. One of them, right? Is that right? Yeah. Yeah. And, and this is not necessarily about aviatrix. What we're doing is trying to give multi-cloud, you know, networking expertise because a lot of the people that we're talking about are coming from the data center world. And networking is so different in the cloud. We're helping them understand it's not as scary as they might think. Right. If your whole career has been networking in the data center and all of a sudden there's this cloud thing that you don't really understand, you need somebody to help you sort of get there. And we're doing that in a multi-cloud way. And we have all kinds of different levels to teach people how to do, do infrastructure as code. That's another thing, you know, data center guys, they never did infrastructure as code. It was, you had to bolt it in and plug stuff in. Right. But now things are being done much faster with infrastructure as code. And we're teaching people how >>To do that. Yeah. I mean, yesterday, one of the keynotes is about the partner in the, the marketplace. And they use the image imagery of, of marathon runner, you know, a marathon runner. Yeah. You could do a marathon by yourself, but if you want to improve and become a, a great marathon runner, you need a coach, you need nutritionist, you need people running with you to, to make that engine go faster a little bit. Yeah, exactly. And you know, having a partner like Aviatrix helps you know the team to be successful. >>Well, it is, it is a marathon, not a sprint. That's for sure. And you've been on this kind of three year jog. You might feel like you've been running a marathon a little bit, but it sounds like you're really off to a great start and, and have a pretty good partnership here. So thank you. Congratulations on that, Eric. Thank you for being with us. And Rod, same to you. Thank you. Appreciate the time here on the AWS Global Showcase. I'm John Wal, you're watching The Cube. We're out in Las Vegas and of course the cube, as you well know, is the leader in high tech coverage.
SUMMARY :
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Lynne Doherty, Sumo Logic | AWS re:Invent 2022
>>Hey everyone, welcome back. It's the Cube live in Las Vegas. We've been here since Monday covering the event wall to coverage on the cube at AWS Reinvent 22, Lisa Martin here with Dave Ante. Dave, we're hearing consistently north of 50,000 people here. I'm hearing close to 300,000 online. People are back. They are ready to hear from AWS and its ecosystem. Yeah, >>I think 55 is the number I'm hearing. I've been using 50 for 2019, but somebody the other day told me, no, no, it was way more than that. Right, right. Well this feels bigger in >>2019. It does feel bigger. It does feel bigger. And we've had such great conversations as you know, because you've been watching the Cube since Monday night. We're pleased to welcome from Sumo Logic. Lynn Doherty, the president of Worldwide Field Operations. Lynn, welcome to the program. >>Thank you for having me. I'm glad to be here. Talk >>To us about what's going on at Sumo Logic. We cover them. We've been following them for a long time, but what's what's new? >>We have a lot going on at Sumo Logic. What we do is provide solutions for both observability and security. And if you think about the challenges that our customers are facing today, everybody as they're doing this digital transformation is in a situation where the data and the digital exhausts that they have is growing faster than their budgets and especially in what looks like potentially uncertain economic times. And so what we do is enable them to bring that together on a platform so that they can solve both of those problems in a really cost effective way. >>What are some of the things that you're hearing from customers in the field where it relates to Sumo logic and aws? What are they asking for? >>They continue to ask for security and, and I think as everybody goes on that journey of digital transformation and, and I think what's going on now is that there are people who are kind of in wave two of that digital transformation, but security continues to be top of mind. And again, as as our customers are moving into potentially uncertain economic times and they're saying, Hey, I've gotta shore up and, and maybe do smarter things with my budget, cybersecurity is one piece of that that is not falling off the table. That their requirements around security, around audits, around compliance don't go away regardless of what else happens. >>How do you fit in the cloud ecosystem generally? AWS specifically? I think AWS is generally perceived as a more friendly environment for the ecosystem partners. We saw CrowdStrike yesterday, you know, stock got crushed. They had a great quarter, but not as great as they thought it could be. Yeah. And one, some of the analysts were saying, well, it could be Microsoft competition at the low end of the market. Okay. AWS is like the ecosystem partners are really strong in security, lot of places to add value. Where does Sumo Logic >>Fit? Yeah, we are all in with aws. So AWS is our platform of choice. It's the platform that we're built on. It's the only platform that we use. And so we work incredibly closely with aws. In fact, last year we were the first ever AWS ISV partner of the year for as Sumo Logic, which we're not as big as some of the other players, but it just is a testament to the partnership that we have with aws. >>When you're out in the field talking with customers, we talked about some of the challenges there, but where are your customer conversations? You talked about security and cyber as is not falling off the table. In fact, it's, it's rising up the stock, it's a board level conversation. So where are the customer conversations that you're having? Are they, are they at the developer level? Are they higher? Are they at the C-suite? What does that look like? >>Yeah, it's, it's actually at both the developer and the C-suite. And so there's really two motions. The first is around developers and practitioners and people that run security operation centers. And they need tools that are easy to use that integrate in their environment. And so we absolutely work with them as a starting point because if, if they aren't happy with the tools that they have, you know, the customer can't go on that digital transformation, can't have effective application usage. But we also need to talk to C-Suite and that to CIO or a CISO who's really thinking often more broadly about how do we do things as a platform and how do we consolidate some of our tools to rationalize what we're using and really make the most of the budget that we have. And so we come at it from both angles. We call it selling above the line and below the line because both of those are really important people for us to work with. >>Above the line being sort of the business executives, >>Business executives and C-suite executives. And then, but below the line are the actual people who are using the product and using a day to day interacting with the tools. >>So how are those above the line and below the line conversations, you know, different? What, what are the, what are the above the line conversations? What are the sort of keywords that, you know, that resonate? Let's start there. >>Yeah, above the line, there's a lot that's around how do we make the most of the investments that we're making. And so there are no shortage of tools, right? You can look around this AWS floor and see that there are no shortage of tools and software products out there. And so above the line it's how do we make use of the budget that we have and get the most out of the investments we've made and do that in a really smart way. Often thinking about platforms and consolidating tools and, and using the tools and getting full value of what they have below the line. I think it's really how do they have really strong ease of use? How do they get the fastest time to value? Because time to value is really important when you're a practitioner, when you're developing an application, when you're migrating and modernizing an application, having tools that are easy to use and not just give you data but give you insights. And so that's what a conversation with a practitioner for us is, is taking data and turning it into insights that they can use. >>You know, and it seems like we never get rid of stuff in it, but there's a big conversation now when you talk to practitioners, okay, well you got some budget pressures, your sales cycles are elongating. What are you doing about, a lot of 'em are saying, well, we're consolidating and nowhere is that more needed probably than insecurity. So how, how are you seeing that play out in the market? Are you able to take advantage of that as Sumo? >>I think there's the old joke that says there is no ciso. Whoever says, if I just had one more tool, I'd be secure. >>And >>Nobody ever says that it's not one more tool. It's having effective tools and having tools that integrate. And so when I think of Sumo Logic in that space, it's number one, we really integrate with so many different tools out there that give, again, not just security information, but security insights. And so that becomes a really important part of the conversation. What, when you talk about tool consolidation, that's absolutely, I think something that has been a journey that a lot of our customers have been on and probably will be on for the foreseeable future. And so that's a place that we can really help because we have a platform that you can leverage our tool on the DevOps side and on the security side. And that's a conversation that we have a lot with our customers. Are >>You helping bridge those two, the security folks, the dev folks? Cause we talk about Shift left and CISO being involved now. Is Sumo Logic helping from a cultural perspective to bridge those two? >>Yeah, well I think it's a really good point that you make. It's, there's part of it that's a technology challenge and then there's part of it that's a cultural challenge and an organization silo challenge that happens. And so it is something that we try to bring our customers together and often start in one area of the business and help move into other areas and bring them together. It, it also comes down to that data growing faster than budgets and customers can no longer afford to keep multiple copies of the same data, the same metrics, and all of that digital exhaust that comes as they move to the cloud and modernize their applications. And so we bring that together and help them get the most use out of it. >>There are a lot of, we've been talking all week in the cube about sort of adjacencies to security. We've talking about data protections now becoming an adjacency. You know, you talk about resilience within an organization, everybody was sort of caught off guard, obviously with the pandemic, not as resilient as they could have been. So it seems like the scope of security is really expanding. You know, they always say it's, it's a team sport, okay, it's a pro mine, but it's true. Right? Whereas it used to be that guy's problem. Yeah. What are you seeing in terms of that evolution? >>Yeah, I think you're absolutely right. I think the pandemics force some of that faster than was happening, but it's absolutely something that is going on that cybersecurity is now built in from the ground up and I've been in cyber security for years and it's moved from an afterthought or something that comes after the fact, Hey, let's build the application and then we'll worry about security to, it needs to be a secure application from the ground up. And so that is bringing together that dev and SEC ops a lot because it needs to be built in, the security piece needs to be built in from the ground up on the development side. >>Absolutely. The, the threat landscape has changed so much in the last couple of years. Has the fraudsters, bad actors, whatever you wanna call 'em, are getting far more sophisticated. Yeah. So security can't be an afterthought. Can't be a built on. Yeah, it's gotta be integrated, built in from the ground up for organizations to be able to be, as they've said, resilient. We're hearing a lot about resiliency and the importance of it. For any business. >>For any business, it's important for every business. And if you think about how we interact with companies now, our view of a bank isn't the branch, it's the app, our view of office, it's this, right? It's, it's on the phone, it's on digital devices, it's on a website. And so that is your interaction, that is your experience. And so that plays into, is it up, is it running, is it responsive? That application performance piece, but also the security piece of is it secure? Is my data protected? You know, do I have any vulnerability? >>Yeah, you must have, being in field operations, a favorite customer story that you really think defines the value proposition beautifully of Sumo Logic. What story is that? >>Wow, that's a good question. I have a lot of favorite stories. You know, we have customers, for example, gaming customers that maybe aren't able to predict what their usage looks like. And that's something that we really help our customers with is the peaks and valleys. And so we have gaming customers or retail customers that we're able to take their data sources and they may be at one level and go to 10 x in a day without any notice. And we're able to handle that for them. And I think that's something that I'm really proud of is that we don't make that the customer's problem. They're, they're peaks and valleys, they're spikes that may happen seasonally in retail. It's Black Friday sales that are coming up. It's a new game that gets released. It's a new music piece that gets released and they are going to see that, but they don't have to worry about that because of us. And so that really makes me proud that we handle that and take that problem off of their shoulders. I >>See Pokemon on the website, that's a hugely popular >>Game, Pokemon now. Yes. >>Last question for you, we've got about 30 seconds left. If you had a billboard to put up in Denver where you live about Sumo Logic and its impact like an elevator pitch or a phrase that you think really summarizes the impact, what would it >>Say? Yeah, well it's a really good question. I've got it on my shirt. I dunno, it's not for the G-rated, but we fix things faster. Fix shit faster. And so for us that's really, ultimately, it's not just about having information, it's not just about having the data, it's about being able to resolve your problems quickly. And whether that's an application or a security issue, we've gotta be able to fix it faster for our customers and that's what we enable them to do. >>Fix bleep faster. Lynn, it's been a pleasure having you on the program. Thank you so much. Thank you for joining us. Awesome step at Sumo Logic. For our guest and for Dave Ante. I'm Lisa Martin. You're watching The Cube Live from Las Vegas, the leader in live enterprise and emerging tech coverage.
SUMMARY :
It's the Cube live in Las Vegas. but somebody the other day told me, no, no, it was way more than that. And we've had such great conversations as you know, Thank you for having me. To us about what's going on at Sumo Logic. And if you think about the challenges that our customers that is not falling off the table. AWS is like the ecosystem partners are really strong in security, lot of places to add And so we work incredibly closely with aws. You talked about security and cyber as is not falling off the table. And so we absolutely work with them as And then, but below the line are the actual people who What are the sort of keywords that, And so above the line it's how do we make use of the budget that we have and What are you doing about, a lot of 'em are saying, I think there's the old joke that says there is no ciso. And so that becomes a really important part of the conversation. Cause we talk about Shift left And so it is something that we try to bring our customers together So it seems like the scope of security is really And so that is bringing together that dev and SEC ops Has the fraudsters, bad actors, whatever you wanna call 'em, And so that is your interaction, the value proposition beautifully of Sumo Logic. And so we have gaming customers or retail customers that we're able to take Game, Pokemon now. or a phrase that you think really summarizes the impact, what would it dunno, it's not for the G-rated, but we fix things faster. the leader in live enterprise and emerging tech coverage.
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Patrick Coughlin, Splunk | AWS re:Invent 2022
>>Hello and welcome back to the Cube's coverage of AWS Reinvent 2022. I'm John Furrier, host of the Cube. We got a great conversation with Patrick Kauflin, vice president of Go to Market Strategy and specialization at Splunk. We're talking about the open cybersecurity scheme of framework, also known as the O C sf, a joint strategic collaboration between Splunk and aws. It's got a lot of traction momentum. Patrick, thanks for coming on the cube for reinvent coverage. >>John, great to be here. I'm excited for this. >>You know, I love this open source movement and open source and continues to add value, almost sets the standards. You know, we were talking at the CNCF Linux Foundation this past fall about how standards are coming outta open source. Not so much the the classic standards groups, but you start to see the developers voting with their code groups deciding what to adopt de facto standards and security is a real key part of that where data becomes key for resilience. And this has been the top conversation at reinvent and all around the industry, is how to make data a key part of building into cyber resilience. So I wanna get your thoughts about the problem that you see that's emerging that you guys are solving with this group kind of collaboration around the ocs f >>Yeah, well look, John, I I think, I think you, you've already, you've already hit the high notes there. Data is proliferating across the enterprise. The attack surface area is rapidly expanding. The threat landscape is ever changing. You know, we, we just had a, a lot of scares around open SSL before that we had vulnerabilities and, and Confluence and Atlassian, and you go back to log four J and SolarWinds before that and, and challenges with the supply chain. In this year in particular, we've had a, a huge acceleration in, in concerns and threat vectors around operational technology. In our customer base alone, we saw a huge uptake, you know, and double digit percentage of customers that we're concerned about the traditional vectors like, like ransomware, like business email compromise, phishing, but also from insider threat and others. So you've got this, this highly complex environment where data continues to proliferate and flow through new applications, new infrastructure, new services, driving different types of outcomes in the digitally transformed enterprise of today. >>And, and what happens there is, is our customers, particularly in security, are, are left with having to stitch all of this together. And they're trying to get visibility across multiple different services, infrastructure applications across a number of different point solutions that they've bought to help them protect, defend, detect, and respond better. And it's a massive challenge. And you know, when our, when our customers come to us, they are often looking for ways to drive more consolidation across a variety of different solutions. They're looking to drive better outcomes in terms of speed to detection. How do I detect faster? How do I bind the thing that when bang in the night faster? How do I then fix it quickly? And then how do I layer in some automation so hopefully I don't have to do it again? Now, the challenge there that really OCF Ocsf helps to, to solve is to do that effectively, to detect and to respond at the speed at which attackers are demanding. >>Today we have to have normalization of data across this entire landscape of tools, infrastructure, services. We have to have integration to have visibility, and these tools have to work together. But the biggest barrier to that is often data is stored in different structures and in different formats across different solution providers, across different tools that are, that are, that our customers are using. And that that lack of data, normalization, chokes the integration problem. And so, you know, several years ago, a number of very smart people, and this was, this was a initiative s started by Splunk and AWS came together and said, look, we as an industry have to solve this for our customers. We have to start to shoulder this burden for our customers. We can't, we can't make our customers have to be systems integrators. That's not their job. Our job is to help make this easier for them. And so OCS was born and over the last couple of years we've built out this, this collaboration to not just be AWS and Splunk, but over 50 different organizations, cloud service providers, solution providers in the cybersecurity space have come together and said, let's decide on a single unified schema for how we're gonna represent event data in this industry. And I'm very proud to be here today to say that we've launched it and, and I can't wait to see where we go next. >>Yeah, I mean, this is really compelling. I mean, it's so much packed in that, in that statement, I mean, data normalization, you mentioned chokes, this the, the solution and integration as you call it. But really also it's like data's not just stored in silos. It may not even be available, right? So if you don't have availability of data, that's an important point. Number two, you mentioned supply chain, there's physical supply chain that's coming up big time at reinvent this time as well as in open source, the software supply chain. So you now have the perimeter's been dead for multiple years. We've been talking with that for years, everybody knows that. But now combined with the supply chain problem, both physical and software, there's so much more to go on. And so, you know, the leaders in the industry, they're not sitting on their hands. They know this, but they're just overloaded. So, so how do leaders deal with this right now before we get into the ocs f I wanna just get your thoughts on what's the psychology of the, of the business leader who's facing this landscape? >>Yeah, well, I mean unfortunately too many leaders feel like they have to face these trade offs between, you know, how and where they are really focusing cyber resilience investments in the business. And, and often there is a siloed approach across security, IT developer operations or engineering rather than the ability to kind of drive visibility integration and, and connection of outcomes across those different functions. I mean, the truth is the telemetry that, that you get from an application for application performance monitoring or infrastructure monitoring is often incredibly valuable when there's a security incident and vice versa. Some of the security data that, that you may see in a security operation center can be incredibly valuable in trying to investigate a, a performance degradation in an application and understanding where that may come from. And so what we're seeing is this data layer is collapsing faster than the org charts are or the budget line items are in the enterprise. And so at Splunk here, you know, we believe security resilience is, is fundamentally a data problem. And one of the things that we do often is, is actually help connect the dots for our customers and bring our customers together across the silos they may have internally so that they can start to see a holistic picture of what resilience means for their enterprise and how they can drive faster detection outcomes and more automation coverage. >>You know, we recently had an event called Super Cloud, we're going into the next gen kind of a cloud, how data and security are all kind of part of this NextGen application. It's not just us. And we had a panel that was titled The Innovators Dilemma, kind of talk about you some of the challenges. And one of the panelists said, it's not the innovator's dilemma, it's the integrator's dilemma. And you mentioned that earlier, and I think this a key point right now into integration is so critical, not having the data and putting pieces together now open source is becoming a composability market. And I think having things snap together and work well, it's a platform system conversation, not a tool conversation. So I really wanna get into where the OCS f kind of intersects with this area people are working on. It's not just solution architects or cloud cloud native SREs, especially where DevSecOps is. So this that's right, this intersection is critical. How does Ocsf integrate into that integration of the data making that available to make machine learning and automation smarter and more relevant? >>Right, right. Well look, I mean, I I think that's a fantastic question because, you know, we talk about, we use Bud buzzwords like machine learning and, and AI all the time. And you know, I know they're all over the place here at Reinvent and, and the, there's so much promise and hope out there around these technologies and these innovations. However, machine learning AI is only as effective as the data is clean and normalized. And, and we will not realize the promise of these technologies for outcomes in resilience unless we have better ways to normalize data upstream and better ways to integrate that data to the downstream tools where detection and response is happening. And so Ocsf was really about the industry coming together and saying, this is no longer the job of our customers. We are going to create a unified schema that represents the, an event that we will all bite down on. >>Even some of us are competitors, you know, this is, this is that, that no longer matters because at the point, the point is how do we take this burden off of our customers and how do we make the industry safer together? And so 15 initial members came together along with AWS and Splunk to, to start to create that, that initial schema and standardize it. And if you've ever, you know, if you've ever worked with a bunch of technical grumpy security people, it's kind of hard to drive consensus about around just about anything. But, but I, I'm really happy to see how quickly this, this organization has come together, has open sourced the schema, and, and, and just as you said, like I think this, this unlocks the potential for real innovation that's gonna be required to keep up with the bad guys. But right now is getting stymied and held back by the lack of normalization and the lack of integration. >>I've always said Splunk was a, it eats data for breakfast, lunch, and dinner and turns it into insights. And I think you bring up the silo thing. What's interesting is the cross company sharing, I think this hits point on, so I see this as a valuable opportunity for the industry. What's the traction on that? Because, you know, to succeed it does take a village, it takes a community of security practitioners and, and, and architects and developers to kind of coalesce around this defacto movement has been, has been the uptake been good? How's traction? Can you share your thoughts on how this is translating across companies? >>Yeah, absolutely. I mean, look, I, I think cybersecurity has a, has a long track record of, of, of standards development. There's been some fantastic standards recently. Things like sticks and taxi for threat intelligence. There's been things like the, you know, the Mir attack framework coming outta mi mir and, and, and the adoption, the traction that we've seen with Attack in particular has been amazing to, to watch how that has kind of roared onto the scene in the last couple of years and has become table stakes for how you do security operations and incident response. And, you know, I think with ocs f we're gonna see something similar here, but, you know, we are in literally the first innings of, of this. So right now, you know, we're architecting this into our, into every part of our sort of backend systems here at Polan. I know our our collaborators at AWS and elsewhere are doing it too. >>And so I think it starts with bringing this standard now that the standard exists on a, you know, in schema format and there, there's, you know, confluence and Jira tickets around it, how do we then sort of build this into the code of, of the, the collaborators that have been leading the way on this? And you know, it's not gonna happen overnight, but I think in the coming quarters you'll start to see this schema be the standard across the leaders in this space. Companies like Splunk and AWS and others who are leading the way. And often that's what helps drive adoption of a standard is if you can get the, the big dogs, so to speak, to, to, to embrace it. And, and, you know, there's no bigger one than aws and I think there's no, no more important one than Splunk in the cybersecurity space. And so as we adopt this, we hope others will follow. And, and like I said, we've got over 50 organizations contributing to it today. And so I think we're off to a running >>Start. You know, it's interesting, choking innovation or having things kind of get, get slowed down has really been a problem. We've seen successes recently over the past few years. Like Kubernetes has really unlocked and accelerated the cloud native worlds of runtime with containers to, to kind of have the consensus of the community to say, Hey, if we just do this, it gets better. I think this is really compelling with the o the ocs F because if people can come together around this and get unified as well as all the other official standards, things can go highly accelerated. So I think, I think it looks really good and I think it's great initiative and I really appreciate your insight on that, on, on your relationship with Amazon. Okay. It's not just a partnership, it's a strategic collaboration. Could you share that relationship dynamic, how to start, how's it going, what's strategic about it? Share to the audience kind of the relationship between Splunk and a on this important OCS ocsf initiative. >>Look, I, I mean I think this, this year marks the, the 10th year anniversary that, that Splunk and AWS have been collaborating in a variety of different ways. I, I think our, our companies have a fantastic and, and long standing relationship and we've, we've partnered on a number of really important projects together that bring value obviously to our individual companies, but also to our shared customers. When I think about some of the most important customers at Splunk that I spend a significant amount of time with, I I I know how many of those are, are AWS customers as well, and I know how important AWS is to them. So I think it's, it's a, it's a collaboration that is rooted in, in a respect for each other's technologies and innovation, but also in a recognition that, that our shared customers want to see us work better together over time. And it's not, it's not two companies that have kind of decided in a back room that they should work together. It's actually our customers that are, that are pushing us. And I think we're, we're both very customer centric organizations and I think that has helped us actually be better collaborators and better partners together because we're, we're working back backwards from our customers >>As security becomes a physical and software approach. We've seen the trend where even Steven Schmidt at Amazon Web Services is, is the cso, he is not the CSO anymore. So, and I asked him why, he says, well, security's also physical stuff too. So, so he's that's right. Whole lens is now expanded. You mentioned supply chain, physical, digital, this is an important inflection point. Can you summarize in your mind why open cybersecurity schema for is important? I know the unification, but beyond that, what, why is this so important? Why should people pay attention to this? >>You know, I, if, if you'll let me be just a little abstract in meta for a second. I think what's, what's really meaningful at the highest level about the O C S F initiative, and that goes beyond, I think, the tactical value it will provide to, to organizations and to customers in terms of making them safer over the coming years and, and decades. I think what's more important than that is it's really the, one of the first times that you've seen the industry come together and say, we got a problem. We need to solve. That, you know, doesn't really have anything to do with, with our own economics. Our customers are, are hurt. And yeah, some of us may be competitors, you know, we got different cloud service providers that are participating in this along with aws. We got different cybersecurity solution providers participating in this along with Splunk. >>But, but folks who've come together and say, we can actually solve this problem if, if we're able to kind of put aside our competitive differences in the markets and approach this from the perspective of what's best for information security as a whole. And, and I think that's what I'm most proud of and, and what I hope we can do more of in other places in this industry, because I think that kind of collaboration from real market leaders can actually change markets. It can change the, the, the trend lines in terms of how we are keeping up with the bad guys. And, and I'd like to see a lot more of >>That. And we're seeing a lot more new kind of things emerging in the cloud next kind of this next generation architecture and outcomes are happening. I think it's interesting, you know, we always talk about sustainability, supply chain sustainability about making the earth a better place. But you're hitting on this, this meta point about businesses are under threat of going under. I mean, we want to keep businesses to businesses to be sustainable, not just, you know, the, the environment. So if a business goes outta business business, which they, their threats here are, can be catastrophic for companies. I mean, there is, there is a community responsibility to protect businesses so they can sustain and and stay Yeah. Stay producing. This is a real key point. >>Yeah. Yeah. I mean, look, I think, I think one of the things that, you know, we, we, we complain a lot of in, in cyber security about the lack of, of talent, the talent shortage in cyber security. And every year we kinda, we kind of whack ourselves over the head about how hard it is to bring people into this industry. And it's true. But one of the things that I think we forget, John, is, is how important mission is to so many people in what they do for a living and how they work. And I think one of the things that cybersecurity is strongest in information Security General and has been for decades is this sense of mission and people work in this industry be not because it's, it's, it's always the, the, the most lucrative, but because it, it really drives a sense of safety and security in the enterprises and the fabric of the economy that we use every day to go through our lives. And when I think about the spun customers and AWS customers, I think about the, the different products and tools that power my life and, and we need to secure them. And, and sometimes that means coming to work every day at that company and, and doing your job. And sometimes that means working with others better, faster, and stronger to help drive that level of, of, of maturity and security that this industry >>Needs. It's a human, is a human opportunity, human problem and, and challenge. That's a whole nother segment. The role of the talent and the human machines and with scale. Patrick, thanks so much for sharing the information and the insight on the Open cybersecurity schema frame and what it means and why it's important. Thanks for sharing on the Cube, really appreciate it. >>Thanks for having me, John. >>Okay, this is AWS Reinvent 2022 coverage here on the Cube. I'm John Furry, you're the host. Thanks for watching.
SUMMARY :
I'm John Furrier, host of the Cube. John, great to be here. Not so much the the classic standards groups, and you go back to log four J and SolarWinds before that and, And you know, when our, when our customers come But the biggest barrier to that is often data And so, you know, the leaders in the industry, they're not sitting on their hands. And one of the things that we do often is, And one of the panelists said, it's not the innovator's dilemma, it's the integrator's dilemma. And you know, I know they're all over the place here at Reinvent and, and the, has open sourced the schema, and, and, and just as you said, like I think this, And I think you bring up the silo thing. that has kind of roared onto the scene in the last couple of years and has become table And you know, it's not gonna happen overnight, but I think in the coming quarters you'll start to see I think this is really compelling with the o the And I think we're, we're both very customer centric organizations I know the unification, but beyond that, what, why is you know, we got different cloud service providers that are participating in this along with aws. And, and I'd like to see a lot more of I think it's interesting, you know, we always talk about sustainability, But one of the things that I think we forget, John, is, is how important The role of the talent and the human machines and with scale. Okay, this is AWS Reinvent 2022 coverage here on the Cube.
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Leah Bibbo, AWS | AWS re:Invent 2022
>>Hello everyone. Welcome back to the Cube's Live coverage. I'm John Fur, host of the Cube. We got two sets here, three sets total. Another one in the executive center. It's our 10th year covering AWS Reinvent. I remember 2013 like it was yesterday. You know, now it's a massive of people buying out restaurants. 35,000 people now it's 55,000, soon to be 70,000 back. Great event. Continuing to set the standard in the industry. We had an amazing guest here, Leah Bibo, vice President of Product Marketing. She's in charge of the messaging, the product, overseeing how these products gonna market. Leah, great to see you. Thanks for joining me on the Cube today. >>Absolutely. It's great to be here. It's also my 10 reinvent, so it's, it's been a wild ride. >>Absolutely. Yeah. You and I were talking before we came on camera, how much we love products and yes, this is a product-centric company, has been from day one and you know, over the years watching the announcements, the tsunami of announcements, just all the innovation that's come out from AWS over the years has been staggering to say the least. Everyone always jokes about, oh my God, 5,000 new announcements, over 200 services you're managing and you're marketing them. It's pretty crazy right now. And Adam, as he comes on, as I called them, the solutions CEO on my piece I wrote on Friday, we're in an era where solutions, the products are enabling more solutions. Unpack the messaging around this cuz this is really big moment for aws. >>Absolutely. Well, I'll say first of all that we are a customer focused company that happens to be really good at innovating incredible products and services for our customers. So today the, the energy in the room and what Adam talked about, I think is focused on a few great things for customers that are really important for transformation. So we talked a lot about best price performance for workloads and we talked about extreme workloads, but if you think about the work that we've been doing to innovate on the silicon side, we're really talking about with Graviton all your workloads and getting really great price performance for all of them. You know, we came out with graviton three 25% faster than graviton two, also 60% more energy efficient. We talked about something that is emerging that I think is gonna be really big, which is simulation and really the ability to model these complex worlds and all the little interactions, which I think, you know, in the future as we have more complex environments like 3D simulation is gonna be a bigger part of every, every business's >>Business. You know, just as an aside, we were talking on the analyst segment that speeds and feeds are back and the old days and the data center days was like, we don't wanna talk about speeds and feeds about solutions and you know, the outcomes when you get the cloud, it was like, okay, get the workloads over there, but people want faster and lower cost performance workloads gotta be running at at high performance. And, and there's a real discussion around those. Let's unpack security data performance. What, what does that mean for customers? Because again, I get the workloads run fast. That's great. What else is behind the curtain, so to speak from a customer standpoint? >>Absolutely. Well I think if you're gonna move all your workloads to the cloud, you know, security is a really big area that's important. It's important to every one of our enterprise companies customers. Actually it's important to all of our customers and we've been working, you know, since the beginning of AWS to really create and build the most secure global infrastructure. And you know, as our customers have moved mission critical workloads, we've built out a lot more capabilities and now we have a whole portfolio of security services. And what we announced today is kind of game changing. The service called Security Lake, which brings together, you know, an ecosystem of security data in a format that's open. So you can share data between all of these sources and it's gonna give folks the opportunity to really be able to analyze data, find threats faster, and just kind of know their security posture. And I think, you know, as we talked about today, you don't wanna think about the cloud as unfathomable, the unfathomable, you really need to know that security. And I think that like a lot of things we discussed, security is a data opportunity, right? And I think we, we had a section on on data, but really if you look at the keynote across security, across solutions, across the purpose built things we made, it's all, it all comes down to data and it's really the, the transformational element that our customers >>Are. I mean the data secured is very integral part good call out there. And I, I wanna just double down on that real quick because I remember in 2014 I interviewed Steven Schmidt when he was the CSOs and back then in 2014, if you remember the conversation was this, the clouds not secure, gotta be on premises. Now in today's keynote, Adam says, and he laid out the whole global security footprint. There's a lot going on that Amazon has now become more secure than on-prem. He actually made that statement. So, and then plus you got thousands of security partners, third party partners, you got the open cyber security framework which you guys co-found with all the other, so you got securities not as a team sport, this is what they, they said yes, yes. What does that mean for customers? Because now this is a big deal. >>Well I think for customers, I mean it means nothing but goodness, right? But all of these thousands of security partners have really innovated and created solutions that our customers are using. But they all have different types of data in different silos. And to really get a full picture bringing all that data together is really important. And it's not easy today. You know, log data from different sources, data from detection services and really what customers want is an easier way to get it all together. Which is why we have the open OCS F and really analyze using the tools of their choice. And whether that's AWS tools for analytics or it's tools from our partners, customers need to be able to make that choice so that they can feel like their applications and their workloads are the most secure on aws. >>You know, I've been very impressed with guard duty and I've been following Merit Bear's blogs on online. She's in the security team, she's amazing. Shout out to her. She's been pushing guard duty for a long time now there's big news around guard duty. So you got EKS protection, you know, at Coan this was the biggest cloud native issue, the runtime of Kubernetes and inside the container and outside the container detection of threats, right? As a real software supply chain concern. How are you guys marketing that? This is a huge announcement. EKS protection I know is very nuanced but it's pretty big deal. >>It is a big deal. It is a big deal. And guard duty has been kind of like a quiet service that maybe you don't hear a lot about, but has been really, really popular with our customers. Adam mentioned that 85% of, you know, our top 2000 customers are using guard duty today. And it was a big moment. We launched EKS protection, you know, a little bit earlier and the customer uptake on that has been really incredible. And it is because you can protect your Kubernetes cluster, which is really important because so many customers are, you know, part of their migration to the cloud is containers. Yeah. And so we're pretty excited that now we can answer that question of what's going on inside the container. And so you have both, yeah, right. You know that your Kubernetes pluses are good and you know what's going on inside the container and it's just more threats that you can detect and protect >>Yourself from. You know, as an aside, I'm sure you're watching this, but you know, we go to a lot of events, you know, the C I C D pipeline as developers are getting higher velocity coding, it has moved in because of DevOps on the cloud into the C I C D pipeline. So you're seeing that developer takes some of those IT roles in the coding workflow, hence the, the shift left and or container security, which you guys now, now and are driving towards. But the security and the data teams are emerging as a very key element inside the organizational structure. When I sat down with Adam, one of the things he was very adamant about in my conversation was not just digital transformation, business transformation, structural organizational moves are making where it's not a department anymore, it is the company, a technology is the company when you transform. Absolutely. So digital is the process, business is the outcome. This is a really huge message. What's your reaction to that? What's, what can you share extra cuz that's, this is a big part of the thing. He hit it right outta the gate on the front end of the keynote. >>Absolutely. Absolutely. I mean I think, you know, companies have been migrating to the cloud for a while, but I think that this time that we're going through has really accelerated that migration And as part of that, you know, digital transformation has become real for a lot of companies. And it is true what Adam said there is technology transformation involved, there's data transformation involved, but it, it is transforming businesses. And I think if you look at some of the things that Adam talked about, you know, aws, supply chain, security Lake, aws clean rooms, and Omic, aws, omic, you know, those are all examples of data and the ability to work with data transforming different lines of business within a company, transforming horizontal processes like contact centers and like supply chain and also, you know, going into vertical specific solutions. So what it means is that as technology becomes more pervasive, as data becomes more pervasive, businesses are transforming and that means that a lot more people are going to use the cloud and interact with the cloud and they might not want to or be able to kind of use our building blocks. And so what's really exciting that what we're able to do is make cloud more accessible to lines of business folks to analysts, to security folks. So >>It's, yeah, and that's, and that's why I was calling my this this new trend I see as Amazon Classic, my words, not your words, I call the, hey there was classic cloud and then you got the next gen clown, the new next generation. And I was talking with Adrian Cockcroft, former aws, so he's now retired, he's gonna come on later today. He and I were talking, he use this thing of you got a bag of Legos aka primitives or a toy that's been assembled for you glued together, ones out of the box, but they're not mutually exclusive. You can build a durable application and foundation with the building blocks more durable. You can manage it, refine it, but you got the solution that breaks. You don't have as much flexibility but you gotta replace it. That's okay too. So like this is now kind of a new portfolio approach to the cloud. It's very interesting and I think, I think, I think that's what I took away from the keynote is that you can have both. >>Yes, absolutely. You can do both. I mean, we're gonna go full throttle on releasing innovations and pushing the envelope on compute and storage and databases and our core services because they matter. And having, you know, the choice to choose from a wide range of options. I mean that's what, that's what customers need. You know, if you're gonna run hpc, you're gonna run machine learning and you're gonna run your SAP applications or your Windows applications, you need choice of what you know, specific type of instance and compute capabilities. You need to get the price performance. It's, it's definitely not a one size fits all. It's a 600 instance type. Size fits all maybe. >>Exactly. And you got a lot of instance and we'll get to that in a second. Yeah, I love the themes. I love this keynote themes you had like at first space, but I get the whole data, then you look at it, you can look at it differently. Really good metaphor, the ocean one I love with the security because he mentioned you can have the confidence to explore go deep snorkeling versus scuba and knowing how much oxygen you have. I mean, so really cool metaphor made me think very provocative. So again, this is kind of why people go to AWS because you now have these, these abilities to do things differently, depend on the context of what products you're working with. Yes. Explain why that was the core theme. Was there any rationale behind that? Was it just how you guys saw it? I mean that was pretty clever. >>Well, I think that, you know, we're, we're talking about environments and I think in this world, you know, there's uncertainty in a lot of places and we really feel like all of us need to be prepared for different types of environments. And so we wanted to explore what that could look like. And I think, you know, we're fascinated by space and the vastness and it is very much like the world of data. I don't know about you, but I actually scuba dive. So I love the depths of the ocean. I loved working on that part. There's extremes, extreme workloads like hpc, extreme workloads like machine learning with the growing models and there's an imagination, which is also one of my favorite areas to explore. >>Yeah. And you use the Antarctica one for about the whole environment and extreme conditions. That's good in the performance. And I love that piece of it. And I want to get into the, some of the things I love the speeds and fee. I think the, the big innovation with the silicon we've been covering as, you know, like a blanket. The, he's got the GRAVITON three 25% faster than GRAVITON two, the C seven GN network intense workloads. This is kind of a big deal. I mean this is one of those things where it might not get picked up in the major press, but the network use cases are significant. Nira has been successful. Share your thoughts on these kinds of innovations because they look kind of small, but they're not, they're >>Big, they're not small for sure, especially at the scale that our customers are, are, are running their applications. Like every little optimization that you can get really makes a huge difference. And I think it's exciting. I mean you hit on, you kind of hit on it when we've been working on silicon for a while now we know that, you know, if we're gonna keep pushing the element, the envelope in these areas, we had to, we had to go down to the silicon. And I think that Nitro has really been what's kind of been a breakthrough for us. You know, reinventing that virtualization layer, offloading security and storage and networking to special purpose chips. And I think that it's not just in the area of network optimization, right? You saw training optimized instances and inference optimized instances and HPC optimized instances. So yeah, we are kind of looking at all the extremes of, of what customers want to do. >>I know you can't talk about the future, but I can almost connect the dots as you're talking. It's like, hmm, specialized instances, specialized chips, maybe programmability of workload, smart intelligence, generative AI, weaving in there. A lot of kind of cool things I can see around the corner around generative AI automation. Hey, go to this instance with that go here. This is kind of what I see kind of coming around the corner. >>And we have some of that with our instance optimizers, our cost optimizer products where, you know, we wanna help customers find the best instance for their workload, get the best utilization they possibly can, you know, cut costs, but still have the great performance. So I don't, I don't know about your future, John, it sounds great, but we have, you know, we're taking steps in that direction today. >>Still look in this code that's gonna be on this code. Okay. Any, okay, I wanna give you one final question. Well, well two questions. One was a comment Adam made, I'd love to get your reaction if you want to tighten your bell, come to the cloud. I thought that was a very interesting nuance. A lot of economic pressure. Cloud is an opportunity to get agile, time to value faster. We had Zs carve cube analyst who's with us earlier said, the more you spend on the cloud, the more you save. That was his line, which I thought was very smart. Spending more doesn't mean you're gonna lose money, means you can save money too. So a lot of cost optimization discussions. Absolutely. Hey, your belt come to the cloud. What does he mean by that? >>Well I think that in, in times where, you know, there's uncertainty and economic conditions, it is, it's really, you know, you sometimes wanna pull back kind of, you know, batten down the hatches. But the cloud really, and we saw this with C you know, if you, if you move to the cloud, not only can you cut costs, but you put yourself in this position where you can continue to innovate and you can be agile and you can be prepared for whatever environment you're in so that you know when things go back or you have a customer needs that and innovation that goes off like you, you can accelerate back up really, really quickly. And I think we talked about Airbnb, that example of how, you know, in, in that really tough time of covid when travel industry wasn't happening so much, you know, they were able to scale back and save money. And then at the same time when, you know, Airbnb's kind of once again travel came back, they were in a position to really, really quickly change with the, the customer needs. >>You know, Lee, it's always great talking with you. You got a lot of energy, you're so smart and we both love products and you're leading the product marketing. We have an Instagram challenge here on the cube. I'm gonna put you on the spot here. Oh my gosh. It's called Instagram. We called a bumper sticker section. We used to call it what's the bumper sticker for reinvent. But we kind of modernized that. If you were gonna do an Instagram reel right now, what would be the Instagram reel for reinvent Keynote day one. As we look for, we got Verner, we'll probably talk about productivity with developers. What's the Instagram reel for reinvent? >>Wow. That means I have to get short with it, right? I am, I'm not always, that's still wrong answer. Yeah, well I think, you know, this is really big day one, so it's excitement, it's, we're glad to be here. We have a lot coming for you. We're super excited. And if you think about it, it's price, performance, it's data, it's security and it's solutions for purpose-built use cases. >>Great job. Congratulations. I love the message. I love how you guys had the theme. I thought it was great. And it's great to see Amazon continue to innovate with, with the, with the, with the innovation on the product side. But as we get into transformation, starting to see these solutions and the ecosystem is thriving and looking forward to hearing the, the new partner, chief Aruba tomorrow. Absolutely. See what she's got a new plan apparently unveiling. So exciting. Everyone's pretty excited. Thanks for coming >>On. Great. Great. Thanks for having >>Me. All right. Leah, here in the cube. You are the cube, the leader in tech coverage. I'm John Fur, your host. More live coverage after the short break. We'll be right back here. Day two of the cube, day one of reinvent. Lot of great action. Three, four days of wall to wall coverage. We'll be right back.
SUMMARY :
She's in charge of the messaging, the product, overseeing how these products It's great to be here. company, has been from day one and you know, over the years watching the announcements, which I think, you know, in the future as we have more complex environments like 3D simulation and the data center days was like, we don't wanna talk about speeds and feeds about solutions and you know, And I think, you know, as we talked about today, all the other, so you got securities not as a team sport, this is what they, And to really get a full picture you know, at Coan this was the biggest cloud native issue, the runtime of And guard duty has been kind of like a quiet service that maybe you don't hear a department anymore, it is the company, a technology is the company when you transform. And I think if you look at some of the things that Adam talked about, You can manage it, refine it, but you got the solution that breaks. And having, you know, the choice to choose from a wide range of options. the ocean one I love with the security because he mentioned you can have the confidence to explore go And I think, you know, we're fascinated by space and the vastness and it the big innovation with the silicon we've been covering as, you know, like a blanket. I mean you hit on, you kind of hit on it when we've been working on silicon for a while now we know that, I know you can't talk about the future, but I can almost connect the dots as you're talking. can, you know, cut costs, but still have the great performance. the more you save. But the cloud really, and we saw this with C you know, if you, if you move to the cloud, not only can you cut I'm gonna put you on the spot here. Yeah, well I think, you know, this is really big day one, I love how you guys had the theme. Thanks for having You are the cube, the leader in tech coverage.
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Poojan Kumar, Clumio & Paul Meighan, Amazon S3 | AWS re:Invent 2022
>>Good afternoon and welcome back to the Classiest Show in Technology. This is the Cube we are at AWS Reinvent 2022 in Fabulous Sin City. That's why I've got my sequence on. We love a little Vegas, don't we? I'm joined by John Farer, another, another Vegas >>Fan. I don't have my sequence, I left it in my room. We're >>Gonna have to figure out how to get us 20 as soon as possible. What's been your biggest shock for you at the show so far? >>Well, I think the data story and security is so awesome. I love how that's front and center. If you look at the minutes of the keynote of Adamski, the CEO on day one, it's all bulked into data and security. All worked hand in hand. That's on top of already the innovation of their infrastructure. So I think you're gonna see a lot of interplay going on in this next segment. It's gonna tell a lot of that innovation story that's coming next. It's pretty awesome. >>It is pretty awesome, and I'm super excited. It's not only what we do here on the Cube, it's also in my show notes. We are gonna be geeking out for the next segment. Please welcome Paul and Puja. Wonderful to have you both here. Paul from Amazon, s3, glacier, and Pujan, CEO of kuo. I wanna turn to you Pujan, to start us off, just in case the audience isn't familiar, give us the Kuo pitch. >>Yeah, so basically Kuo is a, a backup as a service offering, right? Built in AWS four aws, right? And effectively going after, you know, any service that a customer uses on top of aws, right? And so a lot of the data sitting on s3, right? So that's been like our, our big use case going and basically building backup and air gap protection for, for s3. But we basically go to every other service, e c two, ebs, dynamo, you know, you name it, right? So basically do the whole thing >>And the relationship with aws. Can you guys share, I mean, you got you here together. You guys are a great partnership. Born in the cloud, operation in the cloud. Absolutely. I think talk about the partnership with aws. >>Absolutely. I think the last five years of building on AWS has been phenomenal, right? And I love the platform. It's, it's a very pure platform for us. You know, the APIs and, and the access you get and access you get to the service teams like Paul sitting here and the other teams you have gotten access to, I think has been phenomenal. But we also have, I would say, pushed the envelope in terms of how innovative we have been and how aggressive we have been in utilizing all the innovation that AWS has built in over the last few years. But it would not have happened without the fantastic partnership with the service teams. >>Paul, talk about the, AM the S3 part of this. What's the story there? >>Well, it's been great working with the CUO team over the course of the last few years. We were just upstairs diving deep into the, to the features that they're taking advantage of. They really push us hard on behalf of customers, and it's been a, it's just been a great relationship over the last years. >>That's awesome. And the ecosystem at such a, we're gonna hear tomorrow, the keynote on the, from Aruba who's gonna tend over the ecosystem. You guys are working together. There's a lot of strategic partnerships, so much collaboration between you guys that makes it very, this is the next gen cloud of cloud environment we're seeing. And you heard the, the economies around the corner. It's still gonna be challenging, but still there's more growth in the cloud. This is not stopping. This is impacts the customers. What are the customers saying to you guys when you work backwards from their needs? They want it faster, easier, cheaper. They want it more integrated. What are some of the things, all those you guys hearing from customers? >>So for us, you know, if you think about it, like, you know, as people are moving to the cloud, especially like take a use case like s3, right? So much of critical data sitting on top of S3 today. And so what folks have realized that as they're, you know, putting all of those, you know, what, over two 50 trillion objects, you know, sitting on s3, a lot of them need backup and data protection because there could be accidental deletions, there could be software bugs, there could be a ransomware type event due to which you need a second copy of the data that is outside of your security domain, right? But again, that needs to get be done at the, at the right price point, right? And that's where like a technology like Columbia comes in because since we've been built on the cloud, we've optimized it correctly. So especially for folks who are very cost conscious, given the macroeconomic conditions, we are heading into a technology that's built correctly so that, you know, you get the right architecture and the right solution at the right price point and the scale, right? Talking about trillions of objects, billions of objects within a single customer, within a single bucket sometimes. And that's where Columbia comes in. Cause we basically do that at scale without, again, impacting the, the customer's wallet more than it needs to. >>The porridge has to be the right temperature and the right size bowl. With the right spoon. You've got a lot of complexity when it comes to solving those customer challenges. You have a couple customer story examples you're allowed to share with us. Correct? Paul, do you want to kick one off? Go ahead. Oh, puja. All right. >>No, absolutely. I think there's a ton of them. I, I'll talk about, you know, want to begin with like Cox Automotive, right? A phenomenal customer that we, all of us have worked together with them. And again, looking for a solution to backup S3 to essentially go air gap protection outside of their account, right? They looked at doing it themselves, right? They thought they'll go and basically do it themselves. And then they fortunately bumped into Columbia, they looked at our architecture, looked at what it would really go and take to build it. And guess what, sitting in 2022, getting 23 right now, nobody wants to go and build this themselves. They actually want a turnkey solution that just does it, right? And so, again, we are a phenomenal joint customer of ours doing this at a pretty massive scale, right? And there are many more like that. There's Warner Brothers that are essentially going into the cloud from on premises, right? And they're going really fast accelerating the usage on aws again, looking at, you know, backup and data protection and using clum because of our extreme simplicity that we provide. >>Yeah, I think it's, you've got a, a lot of different people solving different problems that you're working with all the time. Millions of customers. Well, how do you prioritize? >>Well, for us, it really all comes down to fundamentals, right? So Amazon, s3 s unique distributed architecture delivers industry leading durability, availability, performance and security at virtually unlimited scale, right? And it's really been delivering on the fundamentals that has earned the trust of so many customers of all sizes and industries over the course of over 16 years. Now, in terms of how we prioritize on behalf of those customers, we always say that 90% of our roadmap comes directly from what customers are telling us is important. And a large number of our customers now are using S3 through lumino, which is why the relationship is so important. We're here talking about customer use cases here at the show, and we do that regularly throughout the year as well. And that's, that's how we land on a road. >>And what are the, what are the top stories from customers? What, what are they telling you? What's the number one top three things you're hearing? >>I tell you, like, again, it just comes down to the fundamentals, right? Of security, availability, durability and performance at virtually unlimited scale. Like that is the first customer first discussions that we have with customers talking about durable storage, for >>Sure. What I find interesting in, you mentioned scale, right? That comes up a lot scale with data. Yeah. That we heard data. The big theme here, security, what's in my S3 bucket? Can you find out what's in there? Is it backed up properly? How do I get it back? Where's the ransomware? Why not just target the ransomware? So how do you navigate the, the security challenges, the, the need to store all that scale data? What's the secret sauce? >>Yeah, so I think the, the big thing is we'll start with the, you know, how we have architected the product, right? If you think about it, this, you're dealing with a lot of scale, right? You get to a hundred million, a billion and billions very fast on S3 few, especially on a cloud native application. So it starts with the visibility, right? It's basically about, like we have things where you do, where you create a subset of your buckets called protection groups that you can essentially, you know, do it based on prefixes. So now you can essentially figure out what prefix you want to back up and what you don't want to back up. Maybe there's log data that you don't care about, so you don't back that up, right? And it all starts with that visibility that you give. And the prefix level data protection then comes the scale, which is where I was telling you, right? We have basically built an orchestration engine, right? It's like we call the ES for Lambdas, right? So we have a internal orchestration engine and essentially what what we have done is we have our own language internally that spawns off these lambdas, right? And they go after these S3 partitions do the right things and then you basically reel them back. So things like that that we do that are not possible if you're not built on the >>Clock. Well also, I mean, just mind blowing and go back 10 years. Yeah. I mean you got Lambda. What you're talking about here is the gift of the cloud innovation. Yeah. So the benefit of S3 is now accelerated. This is the story this year. Yeah. I mean they're highlighting it at scale, not just in the data, but like what we knew when Lambda came out and what S3 could do. But now mainstream solutions are coming in. Does that change your backup plans? Because we're gonna see a lot more end to end, lot more solutions. We heard that on the keynote. Some are saying it's more complexity. Of course it might, but you can abstract another way with the cloud that's the best part of the cloud. So these abstraction leads. So what's your view on that? But I wanna get your thoughts because you guys are perfectly positioned for this scale, but there's more coming. Yes. Yes. Exactly. What, how are you looking at that? >>So again, I think the, you know, obviously the, the S3 teams and every team in AWS is basically pushing the envelope in terms of innovation. But the key for a partner like us is to go and take that innovation. A lot of complex architectures behind the scene. But what you deliver to the customer is simple. I'll give you one more example. One of the things we launched that, you know, Paul and others are very excited about, is this ability to do instant access on the backup, right? So you could have billions of objects that you backed up. Maybe you need just 10,000 of them for a DR test. And we can basically create like an instant virtual bucket on top of that backup that you can instantly restore >>Spinning up a sandbox of temporary data to go check it >>Out. Exactly. Offer an inte application. >>Think we're geeking out right now. >>Yeah, I know. Brought that part of the segment, John. Don't worry, we're safely there. But, >>But that's the thing, right? That all that is possible because of all the, the scale and innovation and all the APIs and everything that, you know, Paul and the team gives us that we go and build on top of >>Paul, geek out on with us on this. We >>Are super excited for instant restore >>For store. I mean, automation programmability. >>It is, I mean it's the logical next step for backup in the cloud. Exactly. Yeah. But it's a super hard engineering problem to go solve for customers. I mean, the RTO benefits alone are super compelling, but then there's a cost element as well of not having to bring back all that stuff for a test restore, for example. And so it's, it's been really great to, to work with the team on that. We have some ideas on how we may help solve it from our side, and we're looking forward to collaborating on it. >>This is a great illustration of what I was writing about this week around the classic cloud, which is great. And as Adam said, and used like to use the word and, and you got this new functionality we're seeing emerge from the growth. Yes. From the companies that are built on Amazon web services that are growing. You're a partner, they have a lot of other partners and people are taking over restaurant here off action. I mean, there's real growth and new functionality on top of aws. You guys are no different. What's, are you prepared for that? Are you ready to go? >>Yeah, no, absolutely. And I think if you think about, if you think about it, right, I think it's also about doing this without impacting the primary application. Like if the customer is running a primary application at scale on s3, a backup application like ours can't come in and really mess with that. So I think being able to do things where, and this is where you solve really hard computer science problems, right? Where you're bottling yourself. If you are essentially seeing any kind of, you know, interfering with the primary, you're going to cut yourself down. You're gonna go after a different partition. So there are a lot of things you need to do behind the scenes, which is again, all the complexity, all of that, but deliver the, to the customer a very, very simple thing. >>You know, Paul, I wanna get your thoughts and I want you to chime in. Yeah. In 2014, I interviewed Steven Schmidt, my first interview with the, he was the CISO then, and now he's a CSO and, and former ciso, he's back at that time, the word was the cloud's not secure. Now we're talking about security. Just in the complexity of how you're partitioning and managing your sub portions, how you explained it, it's harder for the attackers. The cloud in its in its architecture has become a more secure environment. Yeah. Well, and getting more secure as you have laying out this, this is a new dynamic. This is good. Can you explain the, >>I mean, I, I can just tell you that at AWS security is job zero and that it will always be our number one priority, right? We have a, an infrastructure with under AWS that is vetted and approved to run even top secret workloads, which benefits all customers in all regions. >>And your, your security posture is embedded on top of that. And you got your own stuff. >>Yeah. And if you think of it as a shared responsibility model, so security of the cloud is the responsibility of the cloud provider, but then security of the data on top of it. Like you, you go and delete stuff, your software goes and does something that resiliency, the integrity of the data is your responsibility as a customer. And that's where, you know, we come in. Who >>Shared responsibility has been such a hot topic all week. Yeah. >>I gotta ask him one more question. Cause this is fascinating. And we are talking about on the cube all day today after we saw the announcement and Adam's comment on the cube, Adams LE's comment on the keynote. I mean, he said, if you're gonna tighten your belt, meaning economic cost recovery, re right sizing. If you want to tighten your belt, come to the cloud. So I have to ask you guys, Puja, if you can comment, that'd be great. There's a lot of other competitors out there that aren't born on aws. What is the customer gonna do when they tighten the build? What does that mean? They're gonna go to, to the individual contracts. They're gonna work in the marketplace. I mean this, there's a new dynamic in town. It's called AWS 2022. They weren't really around much in the recession of 2008. They were just starting to grow. Now they're an economic force. People like yourselves have embedded in there. There's a lot of competition. What's gonna happen? >>I think people are gonna just go to a place like, you know, AWS marketplace. You're going to essentially look for solutions and essentially like, and, and the right solutions built in are going to be self-service like aws. It's a very self-service thing. A hundred percent. So you go and do self-service, you figure out what's working, what's not working. Also, the model has to be consumption oriented. No longer can you expect the customer to go and pay a bunch of money for shelfware, right? It's like, like how we charge how AWS charges, which is you pay for what you consume. That and all has to be front and center, >>Right? I think that's a really, I think that's a really important >>Point. It's time >>And I think it's time. So we have a new challenge on the cube. We give you 30 seconds roughly to give us your extraordinarily hot take your shining thought leadership moment and, and highlight what you think is the most important takeaway from the show. The biggest soundbite, the juiciest announcement. Paul, I'll >>Start with an Instagram. Real basically. Yeah. Okay. >>Yeah. Hi. Go. I would just say from an S3 perspective, over the course of the last several years, we've really seen workloads shift from just backup and recovery and static images on websites to data lake analytics applications. And you continue to see that here. And I can tell you that some of these scaled applications are running at enormous mind blowing scale, right? And so, so every year we come here, we talk to customers, and it's just every year it sort of blows me away. And I've been in the storage industry for a long time and it's just is, it blows me away. Just the scale at customers are running in >>And >>Blowing scale. And when it comes to backup, let me just say that it's easy to back up and recover a single object, but doing an easy thing, a billion or 10 billion times over, that's actually quite hard. >>And just to, just to bold that a little bit, just pull out my highlighter. S3 now has over 280 trillion objects. That's a lot. >>That's a lot of objects. >>Yeah. You are not, you are not kidding. When you talk about scale, I mean, this is the most scalable. >>That's not solution's not there. Yeah. That, that's right. And we wake up every, we have a culture of durability and we wake up every single day to raise the bar on the fundamentals and make sure that every single one of those objects is protected and safe. >>Okay. You, I, >>I can't imagine worrying about two, two 80 trillion different things. >>Let's go. You're Instagram real >>For me again, you know, between S3 and us, we are two players out there that are really, you know, processing the data at the end of the day, right? And so I'm very excited about, you know, what we are going to do more and more with the instant restore capability where we can integrate third party services on top of it that can do more things with the data that is not, not passively sitting, but now becomes active data that you can analyze and do things with. So that's something where we take this to the next level is something that I'm super excited about. >>There's a lot to be excited about and, and we're excited to have you. We're excited to hear what happens next. Excited to see more collaboration like this. Paul Pon, thank you so much for joining us here on the show. Thank all of you from for tuning into our continuous wall to wall super thrilling live coverage of AWS reinvent here in fabulous Las Vegas, Nevada, with John Furrier. I'm Savannah Peterson. We're the cube, the leading source for high tech coverage.
SUMMARY :
This is the Cube we are at AWS Reinvent 2022 in Fabulous Sin We're Gonna have to figure out how to get us 20 as soon as possible. If you look at the minutes of the keynote of Adamski, the CEO on day one, it's all bulked into data Wonderful to have you both here. And effectively going after, you know, any service that And the relationship with aws. and the access you get and access you get to the service teams like Paul sitting here and the other teams you have gotten access What's the story there? of customers, and it's been a, it's just been a great relationship over the last years. What are the customers saying to you guys when you work backwards And so what folks have realized that as they're, you know, putting all of those, you know, what, Paul, do you want to kick one off? I, I'll talk about, you know, want to begin with like Cox Automotive, Well, how do you prioritize? And it's really been delivering on the fundamentals that has earned the trust of so many customers Like that is the first customer first discussions that we have with customers talking about durable So how do you navigate the, the security challenges, And it all starts with that visibility that you give. I mean you got Lambda. One of the things we launched that, you know, Paul and others are very excited about, is this ability to do instant Offer an inte application. Brought that part of the segment, John. Paul, geek out on with us on this. I mean, automation programmability. I mean, the RTO benefits alone are and you got this new functionality we're seeing emerge from the growth. And I think if you think about, if you think about it, right, I think it's also about doing this without Well, and getting more secure as you have laying I mean, I, I can just tell you that at AWS security is job zero and that And you got your own you know, we come in. Yeah. So I have to ask you I think people are gonna just go to a place like, you know, AWS marketplace. It's time shining thought leadership moment and, and highlight what you think is the Start with an Instagram. And I can tell you that some of these scaled applications are running at enormous And when it comes to backup, let me just say that it's easy to back up and recover a single object, And just to, just to bold that a little bit, just pull out my highlighter. When you talk about scale, I mean, this is the most scalable. And we wake up every, we have a culture of durability and we wake You're Instagram real you know, processing the data at the end of the day, right? Thank all of you from for tuning into our continuous wall to wall super thrilling
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Eleanor Dorfman, Retool | AWS re:Invent 2022
(gentle music) >> Good morning from Las Vegas. It's theCUBE live at AWS Reinvent 2022 with tons of thousands of people today. Really kicks off the event. Big keynote that I think is probably just wrapping up. Lisa Martin here with Dave Vellante. Dave, this is going to be an action packed week on theCUBE no doubt. We talked with so many different companies. Every company's a software company these days but we're also seeing a lot of companies leaving software that can help them operate more efficiently in the background. >> Yeah, well some things haven't changed at Reinvent. A lot of people here, you know, back to 2019 highs and I think we exceeded those two hour keynotes. Peter DeSantis last night talking about new Graviton instances and then Adam Selipsky doing the typical two hour keynote. But what was different he was a lot more poetic than we used to hear from Andy Jassy, right? He was talking about the universe as an analogy for data. >> I loved that. >> Talked about ocean exploration as for the security piece and then exploring into the Antarctic for, you know, better chips, you know? So yeah, I think he did a good job there. I think a lot of people might not love it but I thought it was very well done. >> I thought so too. We're having kicking off a great day of live content for you all day today. We've got Eleanor Dorfman joining us, the sales leader at Retool. Eleanor, welcome to theCUBE. It's great to have you. >> Thank you so much for having me. >> So let's talk a little bit about Retool. I was looking on your LinkedIn page. I love the tagline, build custom internal tools best. >> Eleanor: Yep. >> Talk to us a little bit about the company you recently raised, series C two. Give us the backstory. >> Yeah, so the company was founded in 2017 by two co-founders who are best friends from college. They actually set out to build a FinTech company, a payments company. And as they were building that, they needed to build a ton of custom operations software that goes with that. If you're going to be managing people's money, you need to be able to do refunds. You need to be able to look up accounts, you need to be able to detect fraud, you need to do know your customer operations. And as they were building the sort of operations software that supports the business, they realized that there were patterns to all of it and that the same components were used at and again. And had the insight that that was actually probably a better direction to go in than recreating Venmo, which was I think the original idea. And that actually this is a problem every company has because every company needs operations engineering and operations software to run their business. And so they pivoted and started building Retool which is a platform for building custom operations software or internal tools. >> Dave: Good pivot. >> In hindsight, actually probably in the moment as well, was a good pivot. >> But you know, when you talk about some of those things, refunds, fraud, you know, KYC, you know, you think of operations software, you think of it as just internal, but all those things are customer facing. >> Eleanor: Yep. >> Right so, are we seeing as sort of this new era? Is that a trend that you guys, your founders saw that hey, these internal operations can be pointed at customers to support what, a better customer service, maybe even generate revenue, subscriptions? >> I think it's a direction we're actually heading now but we're just starting to scratch the surface of that. The focus for the last five years has very much been on this operations software and sort of changing the economics of developing it and making it easy and fast to productize workflows that were previously being done in spreadsheets or hacky workarounds and make it easier for companies to prioritize those so they can run their business more efficiently. >> And where are you having your customer conversations these days? Thinking of operations software in the background, but to Dave's point, it ends up being part of the customer experience. So where are you having your customer conversations, target audience, who's that persona? >> Mainly developers. So we're working almost exclusively with developer teams who have backlogs and backlogs of internal tools requests to build that sales teams are building manual forecasts. Support teams are in 19 different tools. Their supply chain teams are using seven different spreadsheets to do demand forecasting or freight forwarding or things like that. But they've never been able to be prioritized to the top of the list because customer facing software, revenue generating software, always takes prioritization. And in this economic environment, which is challenging for many companies right now, it's important to be able to do more with less and maximize the productivity especially of high value employees like engineers and developers. >> So what would you say the biggest business outcomes are? If the developer is really the focus, productivity is the- >> Productivity. It's for both, I would say. Developer productivity and being able to maximize your sort of R and D and maximize the productivity of your engineers and take away some of the very boring parts of the job. But, so I would say developer productivity, but then also the tools and the software that they're building are very powerful for end users. So I would say efficiency and productivity across your business. >> Across the business. >> I mean historically, you know, operations is where we focused IT and code. How much of the code out there is dedicated to sort of operations versus that customer facing? >> So I think it would actually be, it's kind of surprising. We have run a few surveys on this sort of, we call them the state of engineering time, and focusing on what developers are spending their time on. And a third of all code that is being written today is actually for this internal operations software. >> Interesting. And do you guys have news at the show? Are you announcing anything interesting or? >> Yeah, so our focus historically, you sort of gave away with one of your early questions, but our focus has always been on this operations, this building web applications on building UIs on top of databases and APIs and doing that incredibly fast and being able to do it all in one place and integrate with as any data source that you need. We abstract away access authentication deployment and you build applications for your internal teams. But recently, we've launched two new products. We're actually supporting more external use cases and more customer facing use cases as well as automating CRON jobs, ETL jobs alerting with the new retail workflows product. So we're expanding the scope of operations software from web applications to also internal operations like CRON jobs and ETL jobs. >> Explain that. Explain the scourge of CRON jobs to the audience. >> Yeah, so operations software businesses run on operations software. It's interesting, zooming out, it's actually something you said earlier as well. Every company has become a software company. So when you think about software, you tend to think about here. Very cool software that people are selling. And software that you use as a consumer. But Coca-Cola for example, has hundreds of software engineers that are building tools to make the business run for forecasting, for demand gen, for their warehouse distribution and monitoring inventory. And there's two types of that. There's the applications that they build and then the operations that have to run behind that. Maybe a workflow that is detecting how many bottles of Coca-Cola are in every warehouse and sending a notification to the right person when they're out or when they, a refill is very strong, but you know when you need a refill. So it does that, it takes those tasks, those jobs that run in the background and enables you to customize them and build them very rapidly in a code first way. >> So some of the notes that you guys provided say that there's over 500 million software apps that are going to be built in the next few years alone. That's tremendous. How much of that is operation software? >> I mean I think at least a third of that, if not more. To the point where every company is being forced to maximize their resources today and operational efficiency is the way to do that. And so it can become a competitive advantage when you can take the things that humans are doing in spreadsheets with 19 open tabs and automate that. That saves hours a day. That's a significant, significant driver of efficiency and productivity for a business >> It does, and there's direct correlation to the customer experience. The use experience. >> Almost certainly. When you think about building support tooling, I was web chat, chatting on the with Gogo wifi support on my flight over here and they asked for my order number and I sent it and they looked up my account and that's a custom piece of software they were using to look up the account, create a new account for me, and restore my second wifi purchase. And so when you think about it, you're actually, even just as a consumer, interacting with this custom software on the day time. And that's because that's what companies use to have a good customer experience and have an efficient business. >> And what's the relationship with AWS? You guys started, I think you said 2017, so you obviously started in the cloud, but I'm particularly interested in from a seller perspective, what that's like. Working with Amazon, how's that affected your business? >> Yeah, I mean so we're built on AWS, so we're customers and big fans. And obviously like from a selling perspective, we have a ton of integrations with AWS so we're able to integrate directly into all the different AWS products that people are using for databases, for data warehouses, for deployment configurations, for monitoring, for security, for observability, we can basically fit into your existing AWS stack in order to make it as seamless integration with your software so that building in Retool is just as seamless as building it on your own, just much, much faster. >> So in your world, I know you wanted to but, in your world is it more analytics? is it more transactional, sort of? Is it both? >> It's all of the above. And I think what's, over Thanksgiving, I was asked a lot to explain what Retool did with people who were like, we just got our first iPhone. And so I tried to explain with an example because I have yet to stumble on the perfect metaphor. But the example I typically use is DoorDash is a customer of ours. And for about three years, and three years ago, they had a problem. They had no way of turning off delivery in certain zip codes during storms. Which as someone who has had orders canceled during a storm, it's an incredibly frustrating experience. And the way it worked is that they had operation team members manually submitting requests to engineers to say there's a storm in this zip code and an engineer would run a manual task. This didn't scale with Doordash as they were opening in new countries all over the world that have very different weather patterns. And so they looked, they had one, they were sort of confronted with a choice. They could buy a piece of software out of the box. There is not a startup that does this yet. They could build it by hand, which would mean scoping the requirements designing a UI, building authentication, building access controls, putting it into a, putting it into a sprint, assigning an engineer. This would've taken months and months. And then it would take just as long to iterate on it or they could use Retool. So they used Retool, they built this app, it saved, I think they were saying up to two years of engineering time for this one application because of how quickly it was. And since then they've built, I think 50 or 60 more automating away other tasks like that that were one out of spreadsheets or in Jira or in Slack notifications or an email saying, "Hey, could you please do this thing? There's a storm." And so now they use us for dozens and dozens of operations like that. >> A lot of automation and of course a lot of customer delight on the other end of the spectrum as you were talking about. It is frustrating when you don't get that order but it's also the company needs to be able to have the the tools in place to automate to be able to react quickly. >> Eleanor: Exactly. >> Because the consumers are, as we know, quite demanding. I wanted to ask you, I mentioned the tagline in the beginning, build custom internal tools fast. You just gave us a great example of DoorDash. Huge business outcomes they're achieving but how fast are we talking? How fast can the average developer build these internal tools? >> Well, we've been doing a fun thing at our booth where we ask people what a problem is and build a tool for them while we're there. So for something lightweight, you can build it in 10 minutes. For something a little more complex, it can take up to a few weeks depending on what the requirements are. But we all have people who will be on a call with us introducing them to our software for the first time and they'll start telling us about their problems and in the background we'll be building it and then at the end we're like, is this what you meant? And they're like, we'd like to add that to our cart. And obviously, it's a platform so you can't do that. But we've been able to build applications on a call before while people are telling us what they need. >> So fast is fast. >> I would say very fast, yeah. >> Now how do you price? >> Right now, we have a couple different plans. We actually have a motion where you can sign up on our website and get started. So we have a free plan, we've got plans for startups, and then we've got plans all the way up to the enterprise. >> Right. And that's a subscription pricing kind of thing? >> Subscription model, yes. >> So I get a subscription to the platform and then what? Is there also a consumption component? >> Exactly. So there's a consumption component as well. So there's access to the platform and then you can build as many applications as you need. Or build as many workflows. >> When you're having customer conversations with prospects, what do you define as Retool's superpowers? You're the sales leader. What are some of those key superpowers that you think really differentiate Retool? >> I do think, well, the sales team first and foremost, but that's not a fair answer. I would say that people are a bit differentiator though. We have a lot of very talented people who are have a ton of domain expertise and care a ton about the customer outcomes, which I do actually think is a little more rare than it should be. But we're one of the only products out there that's built with a developer first mindset, a varied code first mindset, built to integrate with your software development life cycle but also built with the security and robustness that enterprise companies require. So it's able to take an enterprise grade software with a developer first approach while still having a ton of agility and nimbleness which is what people are really craving as the earth keeps moving around them. So I would say that's something that really sets us apart from the field. >> And then talk about some of the what developers are saying, some of the feedback, some of the responses, and maybe even, I know we're just on day one of the show, but any feedback from the booth so far? >> We've had a few people swing by our booth and show us their Retool apps, which is incredibly cool. That's my absolute favorite thing is encountering a Retool application in the wild which happens a lot more than I would've thought, which I shouldn't say, but is incredibly rewarding. But people love it. It's the reason I joined is I'd never heard someone have a product that customers talked about the way they talk about Retool because Retool enables them to do things. For some folks who use it, it enables them to do something they previously couldn't do. So it gives them super powers in their job and to triple their impact. And then for others, it just makes things so fast. And it's a very delightful experience. It's very much built by developers, for developers. And so it's built with a developer's first mindset. And so I think it's quite fun to build in Retool. Even I can build and Retool, though not well. And then it's extremely impactful and people are able to really impact their business and delight their coworkers which I think can be really meaningful. >> Absolutely. Delighting the coworkers directly relates to delighting the customers. >> Eleanor: Exactly. >> Those customer experience, employee experience, they're like this. >> Eleanor: Exactly. >> They go hand in hand and the employee experience has to be outstanding to be able to delight those customers, to reduce churn, to increase revenue- >> Eleanor: Exactly. >> And for brand reputation. >> And it also, I think there is something as someone who is customer facing, when my coworkers and developers I work with build tools that enable me to do my job better and feel better about my own performance and my ability to impact the customer experience, it's just this incredibly virtuous cycle. >> So Retool.com is where folks can go to learn more and also try that subscription that you said was free for up to five users. >> Yes, exactly. >> All right. I guess my last question, well couple questions for you. What are some of the things that excited you that you heard from Adam Selipsky this morning? Anything from the keynote that stood out in terms of- >> Dave: Did you listen to the keynote? >> I did not. I had customer calls this morning. >> Okay, so they're bringing- >> East coast time, east coast time. >> One of the things that will excite you I think is they're connecting, making it easier to connect their databases. >> Eleanor: That would very much exciting. >> Aurora and Redshift, right? Okay. And they're making it easier to share data. I dunno if it goes across regions, but they're doing better integration. >> Amazing. >> Right? And you guys are integrating with those tools, right? Those data platforms. So that to me was a big thing for you guys. >> It is also and what a big thing Retool does is you can build a UI layer for your application on top of every single data source. And you hear, it's funny, you hear people talk about the 360 degree review of the customer so much. This is another, it's not our primary value proposition, but it is certainly another way to get there is if you have data from their desk tickets from in Redshift, you have data from Stripe, from their payments, you have data from Twilio from their text messages, you have data from DataDog where they're having your observability where you can notice analytics issues. You can actually just use Retool to build an app that sits on top of that so that you can give your support team, your sales team, your account management team, customer service team, all of the data that they need on their customers. And then you can build workflows so that you can do automated customer engagement reports. I did a Slack every week that shows what our top customers are doing with the product and that's built using all of our automation software as well. >> The integration is so important, as you just articulated, because every, you know, we say every company's a software company these days. Every company's a data company. But also, the data democratization that needs to happen to be able for lines of business so that data moves out of certain locked in functions and enables lines of business to use it. To get that visibility that you were just talking about is really going to be a competitive advantage for those that survive and thrive and grow in this market. >> It's able to, I think it's first it's visibility, but then it's action. And I think that's what Retool does very uniquely as well is it can take and unite the data from all the places, takes it out of the black box, puts it in front of the teams, and then enables them to act on it safely and securely. So not only can you see who might be fraudulent, you can flag them as fraud. Not only can you see who's actually in danger, you can click a button and send them an email and set up a meeting. You can set up an approval workflow to bring in an exec for engagement. You can update a password for someone in one place where you can see that they're having issues and not have to go somewhere else to update the password. So I think that's the key is that Retool can unlock the data visibility and then the action that you need to serve your customers. >> That's a great point. It's all about the actions, the insights that those actions can be acted upon. Last question for you. If you had a billboard that you could put any message that you want on Retool, what would it say? What's the big aha? This is why Retool is so great. >> I mean, I think the big thing about Retool is it's changing the economics of software development. It takes something that previously would've been below the line and that wouldn't get prioritized because it wasn't customer facing and makes it possible. And so I would say one of two billboards if I could be a little bit greedy, one would be Retool changed the economics of software development and one would be build operations software at the speed of thought. >> I love that. You're granted two billboards. >> Eleanor: Thank you. >> Those are both outstanding. Eleanor, it's been such a pleasure having you on the program. Thank you for talking to us about Retool. >> Eleanor: Thank you. >> Operations software and the massive impact that automating it can make for developers, businesses alike, all the way to the top line. We appreciate your insights. >> Thank you so much. >> For our guests and Dave Vellante, I'm Lisa Martin. You're watching theCUBE, the leader in live, emerging, and enterprise tech coverage. (gentle music)
SUMMARY :
Dave, this is going to be an A lot of people here, you exploration as for the security piece day of live content for you I love the tagline, build about the company you and that the same components probably in the moment as well, But you know, when you talk and sort of changing the And where are you having your customer and maximize the productivity and maximize the productivity How much of the code out there and focusing on what developers And do you guys have news at the show? and you build applications Explain the scourge of And software that you use as a consumer. that you guys provided is the way to do that. to the customer experience. And so when you think about it, so you obviously started in the cloud, into all the different AWS products And the way it worked is that but it's also the company I mentioned the tagline in the beginning, and in the background we'll be building it where you can sign up on And that's a platform and then you can build that you think really built to integrate with your and to triple their impact. Delighting the coworkers they're like this. and my ability to impact that you said was free that excited you that you heard I had customer calls this morning. One of the things that easier to share data. So that to me was a so that you can give your and enables lines of business to use it. and then the action that you any message that you want on is it's changing the economics I love that. Thank you for talking to us about Retool. and the massive impact that automating it and enterprise tech coverage.
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Satish Iyer, Dell Technologies | SuperComputing 22
>>We're back at Super Computing, 22 in Dallas, winding down the final day here. A big show floor behind me. Lots of excitement out there, wouldn't you say, Dave? Just >>Oh, it's crazy. I mean, any, any time you have NASA presentations going on and, and steampunk iterations of cooling systems that the, you know, it's, it's >>The greatest. I've been to hundreds of trade shows. I don't think I've ever seen NASA exhibiting at one like they are here. Dave Nicholson, my co-host. I'm Paul Gell, in which with us is Satish Ier. He is the vice president of emerging services at Dell Technologies and Satit, thanks for joining us on the cube. >>Thank you. Paul, >>What are emerging services? >>Emerging services are actually the growth areas for Dell. So it's telecom, it's cloud, it's edge. So we, we especially focus on all the growth vectors for, for the companies. >>And, and one of the key areas that comes under your jurisdiction is called apex. Now I'm sure there are people who don't know what Apex is. Can you just give us a quick definition? >>Absolutely. So Apex is actually Dells for a into cloud, and I manage the Apex services business. So this is our way of actually bringing cloud experience to our customers, OnPrem and in color. >>But, but it's not a cloud. I mean, you don't, you don't have a Dell cloud, right? It's, it's of infrastructure as >>A service. It's infrastructure and platform and solutions as a service. Yes, we don't have our own e of a public cloud, but we want to, you know, this is a multi-cloud world, so technically customers want to consume where they want to consume. So this is Dell's way of actually, you know, supporting a multi-cloud strategy for our customers. >>You, you mentioned something just ahead of us going on air. A great way to describe Apex, to contrast Apex with CapEx. There's no c there's no cash up front necessary. Yeah, I thought that was great. Explain that, explain that a little more. Well, >>I mean, you know, one, one of the main things about cloud is the consumption model, right? So customers would like to pay for what they consume, they would like to pay in a subscription. They would like to not prepay CapEx ahead of time. They want that economic option, right? So I think that's one of the key tenets for anything in cloud. So I think it's important for us to recognize that and think Apex is basically a way by which customers pay for what they consume, right? So that's a absolutely a key tenant for how, how we want to design Apex. So it's absolutely right. >>And, and among those services are high performance computing services. Now I was not familiar with that as an offering in the Apex line. What constitutes a high performance computing Apex service? >>Yeah, I mean, you know, I mean, this conference is great, like you said, you know, I, there's so many HPC and high performance computing folks here, but one of the things is, you know, fundamentally, if you look at high performance computing ecosystem, it is quite complex, right? And when you call it as an Apex HPC or Apex offering offer, it brings a lot of the cloud economics and cloud, you know, experience to the HPC offer. So fundamentally, it's about our ability for customers to pay for what they consume. It's where Dell takes a lot of the day to day management of the infrastructure on our own so that customers don't need to do the grunge work of managing it, and they can really focus on the actual workload, which actually they run on the CHPC ecosystem. So it, it is, it is high performance computing offer, but instead of them buying the infrastructure, running all of that by themself, we make it super easy for customers to consume and manage it across, you know, proven designs, which Dell always implements across these verticals. >>So what, what makes the high performance computing offering as opposed to, to a rack of powered servers? What do you add in to make it >>Hpc? Ah, that's a great question. So, I mean, you know, so this is a platform, right? So we are not just selling infrastructure by the drink. So we actually are fundamentally, it's based on, you know, we, we, we launch two validated designs, one for life science sales, one for manufacturing. So we actually know how these PPO work together, how they actually are validated design tested solution. And we also, it's a platform. So we actually integrate the softwares on the top. So it's just not the infrastructure. So we actually integrate a cluster manager, we integrate a job scheduler, we integrate a contained orchestration layer. So a lot of these things, customers have to do it by themself, right? If they're buy the infrastructure. So by basically we are actually giving a platform or an ecosystem for our customers to run their workloads. So make it easy for them to actually consume those. >>That's Now is this, is this available on premises for customer? >>Yeah, so we, we, we make it available customers both ways. So we make it available OnPrem for customers who want to, you know, kind of, they want to take that, take that economics. We also make it available in a colo environment if the customers want to actually, you know, extend colo as that OnPrem environment. So we do both. >>What are, what are the requirements for a customer before you roll that equipment in? How do they sort of have to set the groundwork for, >>For Well, I think, you know, fundamentally it starts off with what the actual use case is, right? So, so if you really look at, you know, the two validated designs we talked about, you know, one for, you know, healthcare life sciences, and one other one for manufacturing, they do have fundamentally different requirements in terms of what you need from those infrastructure systems. So, you know, the customers initially figure out, okay, how do they actually require something which is going to require a lot of memory intensive loads, or do they actually require something which has got a lot of compute power. So, you know, it all depends on what they would require in terms of the workloads to be, and then we do havet sizing. So we do have small, medium, large, we have, you know, multiple infrastructure options, CPU core options. Sometimes the customer would also wanna say, you know what, as long as the regular CPUs, I also want some GPU power on top of that. So those are determinations typically a customer makes as part of the ecosystem, right? And so those are things which would, they would talk to us about to say, okay, what is my best option in terms of, you know, kind of workloads I wanna run? And then they can make a determination in terms of how, how they would actually going. >>So this, this is probably a particularly interesting time to be looking at something like HPC via Apex with, with this season of Rolling Thunder from various partners that you have, you know? Yep. We're, we're all expecting that Intel is gonna be rolling out new CPU sets from a powered perspective. You have your 16th generation of PowerEdge servers coming out, P C I E, gen five, and all of the components from partners like Invidia and Broadcom, et cetera, plugging into them. Yep. What, what does that, what does that look like from your, from your perch in terms of talking to customers who maybe, maybe they're doing things traditionally and they're likely to be not, not fif not 15 G, not generation 15 servers. Yeah. But probably more like 14. Yeah, you're offering a pretty huge uplift. Yep. What, what do those conversations look >>Like? I mean, customers, so talking about partners, right? I mean, of course Dell, you know, we, we, we don't bring any solutions to the market without really working with all of our partners, whether that's at the infrastructure level, like you talked about, you know, Intel, amd, Broadcom, right? All the chip vendors, all the way to software layer, right? So we have cluster managers, we have communities orchestrators. So we usually what we do is we bring the best in class, whether it's a software player or a hardware player, right? And we bring it together as a solution. So we do give the customers a choice, and the customers always want to pick what you they know actually is awesome, right? So they that, that we actually do that. And, you know, and one of the main aspects of, especially when you talk about these things, bringing it as a service, right? >>We take a lot of guesswork away from our customer, right? You know, one of the good example of HPC is capacity, right? So customers, these are very, you know, I would say very intensive systems. Very complex systems, right? So customers would like to buy certain amount of capacity, they would like to grow and, you know, come back, right? So give, giving them the flexibility to actually consume more if they want, giving them the buffer and coming down. All of those things are very important as we actually design these things, right? And that takes some, you know, customers are given a choice, but it actually, they don't need to worry about, oh, you know, what happens if I actually have a spike, right? There's already buffer capacity built in. So those are awesome things. When we talk about things as a service, >>When customers are doing their ROI analysis, buying CapEx on-prem versus, versus using Apex, is there a point, is there a crossover point typically at which it's probably a better deal for them to, to go OnPrem? >>Yeah, I mean, it it like specifically talking about hpc, right? I mean, why, you know, we do have a ma no, a lot of customers consume high performance compute and public cloud, right? That's not gonna go away, right? But there are certain reasons why they would look at OnPrem or they would look at, for example, Ola environment, right? One of the main reasons they would like to do that is purely have to do with cost, right? These are pretty expensive systems, right? There is a lot of ingress, egress, there is a lot of data going back and forth, right? Public cloud, you know, it costs money to put data in or actually pull data back, right? And the second one is data residency and security requirements, right? A lot of these things are probably proprietary set of information. We talked about life sciences, there's a lot of research, right? >>Manufacturing, a lot of these things are just, just in time decision making, right? You are on a factory floor, you gotta be able to do that. Now there is a latency requirement. So I mean, I think a lot of things play, you know, plays into this outside of just cost, but data residency requirements, ingress, egress are big things. And when you're talking about mass moments of data you wanna put and pull it back in, they would like to kind of keep it close, keep it local, and you know, get a, get a, get a price >>Point. Nevertheless, I mean, we were just talking to Ian Coley from aws and he was talking about how customers have the need to sort of move workloads back and forth between the cloud and on-prem. That's something that they're addressing without posts. You are very much in the, in the on-prem world. Do you have, or will you have facilities for customers to move workloads back and forth? Yeah, >>I wouldn't, I wouldn't necessarily say, you know, Dell's cloud strategy is multi-cloud, right? So we basically, so it kind of falls into three, I mean we, some customers, some workloads are suited always for public cloud. It's easier to consume, right? There are, you know, customers also consume on-prem, the customers also consuming Kohler. And we also have like Dell's amazing piece of software like storage software. You know, we make some of these things available for customers to consume a software IP on their public cloud, right? So, you know, so this is our multi-cloud strategy. So we announced a project in Alpine, in Delta fold. So you know, if you look at those, basically customers are saying, I love your Dell IP on this, on this product, on the storage, can you make it available through, in this public environment, whether, you know, it's any of the hyper skill players. So if we do all of that, right? So I think it's, it shows that, you know, it's not always tied to an infrastructure, right? Customers want to consume the best thumb and if we need to be consumed in hyperscale, we can make it available. >>Do you support containers? >>Yeah, we do support containers on hpc. We have, we have two container orchestrators we have to support. We, we, we have aner similarity, we also have a container options to customers. Both options. >>What kind of customers are you signing up for the, for the HPC offerings? Are they university research centers or is it tend to be smaller >>Companies? It, it's, it's, you know, the last three days, this conference has been great. We probably had like, you know, many, many customers talking to us. But HC somewhere in the range of 40, 50 customers, I would probably say lot of interest from educational institutions, universities research, to your point, a lot of interest from manufacturing, factory floor automation. A lot of customers want to do dynamic simulations on factory floor. That is also quite a bit of interest from life sciences pharmacies because you know, like I said, we have two designs, one on life sciences, one on manufacturing, both with different dynamics on the infrastructure. So yeah, quite a, quite a few interest definitely from academics, from life sciences, manufacturing. We also have a lot of financials, big banks, you know, who wants to simulate a lot of the, you know, brokerage, a lot of, lot of financial data because we have some, you know, really optimized hardware we announced in Dell for, especially for financial services. So there's quite a bit of interest from financial services as well. >>That's why that was great. We often think of Dell as, as the organization that democratizes all things in it eventually. And, and, and, and in that context, you know, this is super computing 22 HPC is like the little sibling trailing around, trailing behind the super computing trend. But we definitely have seen this move out of just purely academia into the business world. Dell is clearly a leader in that space. How has Apex overall been doing since you rolled out that strategy, what, two couple? It's been, it's been a couple years now, hasn't it? >>Yeah, it's been less than two years. >>How are, how are, how are mainstream Dell customers embracing Apex versus the traditional, you know, maybe 18 months to three year upgrade cycle CapEx? Yeah, >>I mean I look, I, I think that is absolutely strong momentum for Apex and like we, Paul pointed out earlier, we started with, you know, making the infrastructure and the platforms available to customers to consume as a service, right? We have options for customers, you know, to where Dell can fully manage everything end to end, take a lot of the pain points away, like we talked about because you know, managing a cloud scale, you know, basically environment for the customers, we also have options where customers would say, you know what, I actually have a pretty sophisticated IT organization. I want Dell to manage the infrastructure, but up to this level in the layer up to the guest operating system, I'll take care of the rest, right? So we are seeing customers who are coming to us with various requirements in terms of saying, I can do up to here, but you take all of this pain point away from me or you do everything for me. >>It all depends on the customer. So we do have wide interest. So our, I would say our products and the portfolio set in Apex is expanding and we are also learning, right? We are getting a lot of feedback from customers in terms of what they would like to see on some of these offers. Like the example we just talked about in terms of making some of the software IP available on a public cloud where they'll look at Dell as a software player, right? That's also is absolutely critical. So I think we are giving customers a lot of choices. Our, I would say the choice factor and you know, we are democratizing, like you said, expanding in terms of the customer choices. And I >>Think it's, we're almost outta our time, but I do wanna be sure we get to Dell validated designs, which you've mentioned a couple of times. How specific are the, well, what's the purpose of these designs? How specific are they? >>They, they are, I mean I, you know, so the most of these valid, I mean, again, we look at these industries, right? And we look at understanding exactly how would, I mean we have huge embedded base of customers utilizing HPC across our ecosystem in Dell, right? So a lot of them are CapEx customers. We actually do have an active customer profile. So these validated designs takes into account a lot of customer feedback, lot of partner feedback in terms of how they utilize this. And when you build these solutions, which are kind of end to end and integrated, you need to start anchoring on something, right? And a lot of these things have different characteristics. So these validated design basically prove to us that, you know, it gives a very good jump off point for customers. That's the way I look at it, right? So a lot of them will come to the table with, they don't come to the blank sheet of paper when they say, oh, you know what I'm, this, this is my characteristics of what I want. I think this is a great point for me to start from, right? So I think that that gives that, and plus it's the power of validation, really, right? We test, validate, integrate, so they know it works, right? So all of those are hypercritical. When you talk to, >>And you mentioned healthcare, you, you mentioned manufacturing, other design >>Factoring. We just announced validated design for financial services as well, I think a couple of days ago in the event. So yep, we are expanding all those DVDs so that we, we can, we can give our customers a choice. >>We're out of time. Sat ier. Thank you so much for joining us. Thank you. At the center of the move to subscription to everything as a service, everything is on a subscription basis. You really are on the leading edge of where, where your industry is going. Thanks for joining us. >>Thank you, Paul. Thank you Dave. >>Paul Gillum with Dave Nicholson here from Supercomputing 22 in Dallas, wrapping up the show this afternoon and stay with us for, they'll be half more soon.
SUMMARY :
Lots of excitement out there, wouldn't you say, Dave? you know, it's, it's He is the vice Thank you. So it's telecom, it's cloud, it's edge. Can you just give us a quick definition? So this is our way I mean, you don't, you don't have a Dell cloud, right? So this is Dell's way of actually, you know, supporting a multi-cloud strategy for our customers. You, you mentioned something just ahead of us going on air. I mean, you know, one, one of the main things about cloud is the consumption model, right? an offering in the Apex line. we make it super easy for customers to consume and manage it across, you know, proven designs, So, I mean, you know, so this is a platform, if the customers want to actually, you know, extend colo as that OnPrem environment. So, you know, the customers initially figure out, okay, how do they actually require something which is going to require Thunder from various partners that you have, you know? I mean, of course Dell, you know, we, we, So customers, these are very, you know, I would say very intensive systems. you know, we do have a ma no, a lot of customers consume high performance compute and public cloud, in, they would like to kind of keep it close, keep it local, and you know, get a, Do you have, or will you have facilities So you know, if you look at those, basically customers are saying, I love your Dell IP on We have, we have two container orchestrators We also have a lot of financials, big banks, you know, who wants to simulate a you know, this is super computing 22 HPC is like the little sibling trailing around, take a lot of the pain points away, like we talked about because you know, managing a cloud scale, you know, we are democratizing, like you said, expanding in terms of the customer choices. How specific are the, well, what's the purpose of these designs? So these validated design basically prove to us that, you know, it gives a very good jump off point for So yep, we are expanding all those DVDs so that we, Thank you so much for joining us. Paul Gillum with Dave Nicholson here from Supercomputing 22 in Dallas,
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