Ruchir Puri, IBM and Tom Anderson, Red Hat | AnsibleFest 2022
>>Good morning live from Chicago. It's the cube on the floor at Ansible Fast 2022. This is day two of our wall to wall coverage. Lisa Martin here with John Furrier. John, we're gonna be talking next in the segment with two alumni about what Red Hat and IBM are doing to give Ansible users AI superpowers. As one of our alumni guests said, just off the keynote stage, we're nearing an inflection point in ai. >>The power of AI with Ansible is really gonna be an innovative, I think an inflection point for a long time because Ansible does such great things. This segment's gonna explore that innovation, bringing AI and making people more productive and more importantly, you know, this whole low code, no code, kind of right in the sweet spot of the skills gap. So should be a great segment. >>Great segment. Please welcome back two of our alumni. Perry is here, the Chief scientist, IBM Research and IBM Fellow. And Tom Anderson joins us once again, VP and general manager at Red Hat. Gentlemen, great to have you on the program. We're gonna have you back. >>Thank you for having >>Us and thanks for joining us. Fresh off the keynote stage. Really enjoyed your keynote this morning. Very exciting news. You have a project called Project Wisdom. We're talking about this inflection point in ai. Tell the audience, the viewers, what is Project Wisdom And Wisdom differs from intelligence. How >>I think Project Wisdom is really about, as I said, sort of combining two major forces that are in many ways disrupting and, and really constructing many a aspects of our society, which are software and AI together. Yeah. And I truly believe it's gonna result in a se shift on how not just enterprises, but society carries forefront. And as I said, intelligence is, is, I would argue at least artificial intelligence is more, in some ways mechanical, if I may say it, it's about algorithms, it's about data, it's about compute. Wisdom is all about what is truly important to bring out. It's not just about when you bring out a, a insight, when you bring out a decision to be able to explain that decision as well. It's almost like humans have wisdom. Machines have intelligence and, and it's about project wisdom. That's why we called it wisdom. >>Because it is about being a, a assistant augmenting humans. Just like be there with the humans and, and almost think of it as behave and interact with them as another colleague will versus intelligence, which is, you know, as I said, more mechanical is about data. Computer algorithms crunch together and, and we wanna bring the power of project wisdom and artificial intelligence to developers to, as you said, close the skills gap to be able to really make them more productive and have wisdom for Ansible be their assistant. Yeah. To be able to get things for them that they would find many ways mundane, many ways hard to find and again, be an assistant and augmented, >>You know, you know what's interesting, I want to get into the origin, how it all happened, but interesting IBM research, well known for the deep tech, big engineering. And you guys have been doing this for a long time, so congratulations. But it's interesting here at this event, even on stage here event, you're starting to see the automation come in. So the question comes up, scale. So what happens, IBM buys Red Hat, you go raid the, the raid, the ip, Trevor Treasure trove of ai. I mean this cuz this is kind of like bringing two killer apps together. The Ansible configuration automation layer with ai just kind of a, >>Yeah, it's an amazing relationship. I was gonna say marriage, but I don't wanna say marriage cause I may be >>Last. I didn't mean say raid the Treasure Trobe, but the kind of >>Like, oh my God. An amazing relationship where we bring all this expertise around automation, obviously around IP and application infrastructure automation and IBM research, Richie and his team bring this amazing capacity and experience around ai. Bring those two things together and applying AI to automation for our teams is so incredibly fantastic. I just can't contain my enthusiasm about it. And you could feel it in the keynote this morning that Richie was doing the energy in the room and when folks saw that, it's just amazing. >>The geeks are gonna love it for sure. But here I wanna get into the whole evolution. Computers on computers, remember the old days thinking machines was a company generations ago that I think they've sold or went outta business, but self-learning, learning machines, computers, programming, computers was actually on your slide you kind of piece out this next wave of AI and machine learning, starting with expert systems really kind of, I'm almost say static, but like okay programs. Yeah, yeah. And then now with machine learning and that big debate was unsupervised, supervised, which is not really perfect. Deep learning, which now explores some things, but now we're at another wave. Take, take us through the thought there explaining what this transition looks like and why. >>I think we are, as I said, we are really at an inflection point in the journey of ai. And if ai, I think it's fair to say data is the pain of ai without data, AI doesn't exist. But if I were to train AI with what is known as supervised learning or or data that is labeled, you are almost sort of limited because there are only so many people who have that expertise. And interestingly, they all have day jobs. So they're not just gonna sit around and label this for you. Some people may be available, but you know, this is not, again, as I as Tom said, we are really trying to apply it to some very sort of key domains which require subject matter expertise. This is not like labeling cats and dogs that everybody else in the board knows there are, the community's very large, but still the skills to go around are not that many. >>And I truly believe to apply AI to the, to the word of, you know, enterprises information technology automation, you have to have unsupervised learning and that's the only way to skate. Yeah. And these two trends really about, you know, information technology percolating across every enterprise and unsupervised learning, which is learning on this very large amount of data with of course know very large compute with some very powerful algorithms like transformer architectures and others which have been disrupting the, the domain of natural language as well are coming together with what I described as foundation models. Yeah. Which anybody who plays with it, you'll be blown away. That's literally blown away. >>And you call that self supervision at scale, which is kind of the foundation. So I have to ask you, cuz this comes up a lot with cloud, cloud scale, everyone tells horizontally scalable cloud, but vertically specialized applications where domain expertise and data plays. So the better the data, the better the self supervision, better the learning. But if it's horizontally scalable is a lot to learn. So how do you create that data ops where it's where the machines are gonna be peaked to maximize what's addressable, but what's also in the domain too, you gotta have that kind of diversity. Can you share your thoughts on that? >>Absolutely. So in, in the domain of foundation models, there are two main stages I would say. One is what I'll describe as pre-training, which is think of it as the, the machine in this particular case is knowledgeable about the domain of code in general. It knows syntax of Python, Java script know, go see Java and so, so on actually, and, and also Yammel as well, which is obviously one would argue is the domain of information technology. And once you get to that level, it's a, it's almost like having a developer who knows all of this but may not be an expert at Ansible just yet. He or she can be an expert at Ansible but is not there yet. That's what I'll call background knowledge. And also in the, in the case of foundation models, they are very adept at natural language as well. So they can connect natural language to code, but they are not yet expert at the domain of Ansible. >>Now there's something called, the second stage of learning is called fine tuning, which is about this data ops where I take data, which is sort of the SME data in this particular case. And it's curated. So this is not just generic data, you pick off GitHub, you don't know what exists out there. This is the data which is governed, which we know is of high quality as well. And you think of it as you specialize the generic AI with pre-trained AI with that data. And those two stages, including the governance of that data that goes into it results in this sort of really breakthrough technology that we've been calling Project Wisdom for. Our first application is Ansible, but just watch out that area. There are many more to come and, and we are gonna really, I'm really excited about this partnership with Red Hat because across IBM and research, I think where wherever we, if there is one place where we can find excited, open source, open developer community, it is Right. That's, >>Yeah. >>Tom, talk about the, the role of open source and Project Wisdom, the involvement of the community and maybe Richard, any feedback that you've gotten since coming off stage? I'm sure you were mobbed. >>Yeah, so for us this is, it's called Project Wisdom, not Product Wisdom. Right? Sorry. Right. And so, no, you didn't say that but I wanna just emphasize that it is a project and for us that is a key word in the upstream community that this is where we're inviting the community to jump on board with us and bring their expertise. All these people that are here will start to participate. They're excited in it. They'll bring their expertise and experience and that fine tuning of the model will just get better and better. So we're really excited about introducing this now and involving the community because it's super nuts. Everything that Red Hat does is around the community and this is no different. And so we're really excited about Project Wisdom. >>That's interesting. The project piece because if you see in today's world the innovation strategy before where we are now, go back to say 15 years ago it was of standard, it's gotta have standard bodies. You can still innovate and differentiate, but yet with open source and community, it's a blending of research and practitioners. I think that to me is a big story here is that what you guys are demonstrating is the combination of research and practitioners in the project. Yes. So how does this play out? Cuz this is kind of like how things are gonna get done in the cloud cuz Amazon's not gonna just standardize their stack at at higher level services, nor is Azure and they might get some plumbing commonalities below, but for Project Project Wisdom to be successful, they can, it doesn't need to have standards. If I get this right, if I can my on point here, what do you guys think about that? React to that? Yeah, >>So I definitely, I think standardization in terms of what we will call ML ops pipeline for models to be deployed and managed and operated. It's like models, like any other code, there's standardization on DevOps ops pipeline, there's standardization on machine learning pipeline. And these models will be deployed in the cloud because they need to scale. The only way to scale to, you know, thousands of users is through cloud. And there is, there are standard pipelines that we are working and architecting together with the Red Hat community leveraging open source packages. Yeah. Is really to, to help scale out the AI models of wisdom together. And another point I wanted to pick up on just what Tom said, I've been sort of in the area of productizing AI for for long now having experience with Watson as well. The only scenario where I've seen AI being successful is in this scenario where, what I describe as it meets the criteria of flywheel of ai. >>What do I mean by flywheel of ai? It cannot be some research people build a model. It may be wowing, but you roll it out and there's no feedback. Yeah, exactly. Okay. We are duh. So what actually, the only way the more people use these models, the more they give you feedback, the better it gets because it knows what is right and what is not right. It will never be right the first time. Actually, you know, the data it is trained on is a depiction of reality. Yeah. It is not a reality in itself. Yeah. The reality is a constantly moving target and the only way to make AI successful is to close that loop with the community. And that's why I just wanted to reemphasize the point on why community is that important >>Actually. And what's interesting Tom is this is a difference between standards bodies, old school and communities. Because developers are very efficient in their feedback. Yes. They jump to patterns that serve their needs, whether it's self-service or whatever. You can kind of see what's going on. Yeah. It's either working or not. Yeah, yeah, >>Yeah. We get immediate feedback from the community and we know real fast when something isn't working, when something is working, there are no problems with the flow of data between the members of the community and, and the developers themselves. So yeah, it's, I'm it's great. It's gonna be fantastic. The energy around Project Wisdom already. I bet. We're gonna go down to the Project Wisdom session, the breakout session, and I bet you the room will be overflowed. >>How do people get involved real quick? Get, get a take a minute to explain how I would get involved. I'm a community member. Yep. I'm watching this video, I'm intrigued. This has got me enthusiastic. How do I get more confident with this opportunity? >>So you go to, first of all, you go to red hat.com/project Wisdom and you register your interests and you wanna participate. We're gonna start growing this process, bringing people in, getting ready to make the service available to people to start using and to experiment with. Start getting their feedback. So this is the beginning of, of a journey. This isn't the, you know, this isn't the midpoint of a journey, this is the begin. You know, even though the work has been going on for a year, this is the beginning of the community journey now. And so we're gonna start working together through channels like Discord and whatnot to be able to exchange information and bring people in. >>What are some of the key use cases, maybe Richie are starting with you that, that you think maybe dream use cases that you think the community will help to really uncover as we're looking at Project Wisdom really helping in this transformation of ai. >>So if I focus on let's say Ansible itself, there are much wider use cases, but Ansible itself and you know, I, I would say I had not realized, I've been working on AI for Good for long, but I had not realized the excitement and the power of Ansible community itself. It's very large, it's very bottom sum, which I love actually. But as I went to lot of like CTOs and CIOs of lot of our customers as well, it was becoming clear the use cases of, you know, I've got thousand Ansible developers or IT or automation experts. They write code all the time. I don't know what all of this code is about. So the, the system administrators, managers, they're trying to figure out sort of how to organize all of this together and think of it as Google for finding all of these automation code automation content. >>And I'm very excited about not just the use cases that we demonstrated today, that is beginning of the journey, but to be able to help enterprises in finding the right code through natural language interfaces, generating the code, helping Del us debug their code as well. Giving them predictive insights into this may happen. Just watch out for it when you deploy this. Something like that happened before, just watch out for it as well. So I'm, I'm excited about the entire life cycle of IT automation, Not just about at the build time, but also at the time of deployment. At the time of management. This is just a start of a journey, but there are many exciting use cases abound for Ansible and beyond. >>It's gonna be great to watch this as it unfolds. Obviously just announcing this today. We thank you both so much for joining us on the program, talking about Project wisdom and, and sharing how the community can get involved. So you're gonna have to come back next year. We're gonna have to talk about what's going on. Cause I imagine with the excitement of the community and the volume of the community, this is just the tip of the iceberg. Absolutely. >>This is absolutely exactly. You're excited about. >>Excellent. And you should be. Congratulations. Thank, thanks again for joining us. We really appreciate your insights. Thank you. Thank >>You for having >>Us. For our guests and John Furrier, I'm Lisa Barton and you're watching The Cube Lie from Chicago at Ansible Fest 22. This is day two of wall to wall coverage on the cube. Stick around. Our next guest joins us in just a minute.
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It's the cube on the floor at Ansible Fast 2022. bringing AI and making people more productive and more importantly, you know, this whole low code, Gentlemen, great to have you on the program. Tell the audience, the viewers, what is Project Wisdom And Wisdom differs from intelligence. It's not just about when you bring out a, a insight, when you bring out a decision to to developers to, as you said, close the skills gap to And you guys have been doing this for a long time, I was gonna say marriage, And you could feel it in the keynote this morning And then now with machine learning and that big debate was unsupervised, This is not like labeling cats and dogs that everybody else in the board the domain of natural language as well are coming together with And you call that self supervision at scale, which is kind of the foundation. And once you So this is not just generic data, you pick off GitHub, of the community and maybe Richard, any feedback that you've gotten since coming off stage? Everything that Red Hat does is around the community and this is no different. story here is that what you guys are demonstrating is the combination of research and practitioners The only way to scale to, you know, thousands of users is through the only way to make AI successful is to close that loop with the community. They jump to patterns that serve the breakout session, and I bet you the room will be overflowed. Get, get a take a minute to explain how I would get involved. So you go to, first of all, you go to red hat.com/project Wisdom and you register your interests and you What are some of the key use cases, maybe Richie are starting with you that, that you think maybe dream use the use cases of, you know, I've got thousand Ansible developers So I'm, I'm excited about the entire life cycle of IT automation, and sharing how the community can get involved. This is absolutely exactly. And you should be. This is day two of wall to wall coverage on the cube.
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Tom Anderson, Red Hat | AnsibleFest 2022
>>Good morning, everyone from Chicago Live. The Cube is live at Ansible Fast 2022. Lisa Martin and John Ferer are here for two days of multiple coverage on the cube. Very excited to be back in person. Ansible's 10th anniversary, the first in-person event. John, since 2019. Yeah, great to be perfect. One of the nuggets dropped this morning and I know you was Opss code. >>Yeah, we're gonna hear about that OPSIS code here in this segment. We're gonna get in, but the leader of the, the business unit at Ansible, part of Red Hat. So look forward >>To this. Exactly. Tom Anderson joins us, one of our alumni. Welcome back to the program. Thank you. The VP and general manager of Red Hat. First of all, how great is it to be back in person with live guests and an engaged audience and then robust community? >>It is amazing. It really is. I kind of question whether this day was ever gonna come again after three years of being apart, but to see the crowd here and to see, like you said, the energy in the room this morning and the keynotes, it's fantastic. So it's fa I just couldn't be happier. >>So opsis code nugget drop this morning. Yep. We wanna dissect that with you as, as that was mentioned in the keynote this morning. As Ansible is pushing into the cloud and and into the edge, what does OPSIS code mean for end users and how is it gonna help them to use a term that was used a lot in the keynote level up their automation? >>Yeah, so what we see is, look, the day zero, day one provisioning of infrastructure. There's lots of tools, there's lots of ways to do that. Again, it's just the company's ambition and dedication to doing it. The tools are there, they can do that. We see the next big opportunity for automation is in day two operations. And what's happening right now in ops is that you have multiple clouds, you've got multiple data centers and now you've got edge environments. The number of things to manage on a day-to-day basis is only increasing. The complexity is only increasing this idea of a couple years ago where we're gonna do shift everything left onto the developer. It's nice idea, but you still have to operate these environments on a day two basis. So we see this opportunity as opsis code, just like we did infrastructures code, just like we did configuration as code. We see the next frontier as operations code. >>Yeah, and this is really a big trend as you know with cube reporting a lot on the cloud native velocity of the modern application developer these days, they're under, they're, it's a great time to be a software developer because all the open source goodness is happening, but they're going faster. They want self-service, they want it built in secure, They need guardrails, they need, they need faster ops. So that seems to be the pressure point. Is ops as code going to be that solution? Because you have a lot of people talking about multi-cloud, multiple environments, which sounds great on paper, but when you try to execute it, Yeah, there's complexity. So you know, the goal of complexity management has really been one of the key things around ops. How do I keep speed up and how do I reduce the complexities? These are big. How does, how does ops code fit into that? >>Yeah, so look, we, we see Ansible as this common automation back plane, if you will, that goes across all of these environments. It provides a common abstraction layer so that whether you're running on Azure, whether you're a GCP or whether you're AWS or whether you're, you know, a PLC out on a shop industrial edge floor with a plc, each of those things need to be automated. If we can abstract that into a common automation language, then that allows these domain experts to be able to offer their services to developers in a way that promotes the acceleration, if you will, of those developers tasks. And that developer doesn't have to know about the underlying complexities of storage or database or cloud or edge. They can just do their >>Job. You know, Tom, one of the things I observed in Keynote, and it comes across every time I, we have an event and in person it's more amplified. Cause you see it, the loyalty of the customer base. You have great community. It's very not corporate like here. It's very no big flashy news. But there's some news, hard news, It's very community driven. Check the box there. So continuing on the roots, I wanna get your thoughts on how now the modern era we're in, in this world, the purchasing power, again, I mentioned multicloud looks good on paper, which every CX I wanna be multiple clouds. I want choice now. Now you talk to the people running things like, whoa, hold on, boss. Yeah, the bottoms up is big part of the selection process of how people select and buying consume technology with open source, you don't need to like do a full buy. You can use open source and then get Ansible. Yeah. This is gonna be a big part of how the future of buying product is and implementing it. So I think it's gonna be a groundswell, bottoms up market in this new cloud native with O in the ops world. What's your reaction to that? What's your thoughts? >>So here, here's my thoughts. The bulk of the people here are practitioners. They love Ansible, they use Ansible in their day to day job. It's how it helped, makes 'em successful. Almost every executive that I go out and talk to and our customers, they tell me one of their number one pro or their number one problem is attracting you talent and retaining the talent that they have. And so how can they do that? They can give them the tools to do their job, the tools that they actually like. So not a top down, you know, old fashioned systems management. You're gonna use this tool whether you like it or not. But that bottoms up swell of people adopting open source tools like Ansible to do their job and enjoy it. So I see it as a way of the bottoms up addressing the top down initiative of the organization, which is skills retention, skills enhancement. And that's what we focus on here at this event. Are the practitioners, >>Is that the biggest customer conversation topic these days? Is this the skills gap, retention, attraction talent? Would you say it's more expansive as the organizations are so different? >>Well, so a lot of the folks that I meet are, you know, maybe not sea level, but they're executives in the organization, right? So they're struggling with attract, you know, pretty much everywhere I go, I was in Europe this summer, conversation was always the same. We got two problems. Tracking people. We can't find people, people we find we can't afford. So we need to automate what they would do. And, and then the second piece is the complexity of our environment is growing, right? I'm being asked to do more and I can't find more people to do it. What's my solution? It's automation, you know, at the end of the day, that's what it comes down to. >>It's interesting, the people who are gonna be involved in the scaling horizontally with automation are gonna have the keys to the kingdom. The old joke when it was, you know, they run everything. They power the business now the business is digital. You gotta be hybrid. So we see hybrids a steady state right now, hybrid cloud. When you bring the edge into the equation, how do you see that developing? Because we think it's gonna be continually be hybrid and that's gonna extend out on the edge. What is the ansible's view on how the edge evolves? What's, what's going on there? Can you share your thoughts on the expansion to the edge? >>There's a, our experience is there's a rapid modernization happening out at the edge, industrial edge, you know, oil and gas platforms, retail locations, industrial floors, all that kind of stuff. We see this convergence of OT and IT happening right now where some of the disciplines that enterprises have used in the IT area are gonna expand out into ot. But some of the requirements of ot of not having skilled IT resources, you know, in the store, in the fast food restaurant, on the oil platform, needing to have the tools to be able to automate those changes remotely. We're seeing a real acceleration of that right now. And frankly, Ansible's playing a big role in that. And it's connecting a lot of the connective tissue is around network. What is the key piece that connects all of this environment as network and those number of endpoints that need to be managed. Ansible is, you know, >>It's way use case for Ansible because Ansible built their business on configuration automation, which was don't send someone out to that branch office back in the old days. Exactly. Do it. Manual versus automation. Hey, automation every time. Yes. This is at large scale. I mean the scale magnitude, can you scope the scale of what's different? I mean go even go back 10 years, okay, where we were and how we got here, where we are today. Scope the size of the scale that's happening here. >>You know, hundreds of thousands of endpoints and things. That's not even the API points, but that's the kind of compute points, the network points, the servers it's in. It's, it's, you know what we would've never thought, you know, 10 years ago, a thousand endpoints was a lot or 10,000 endpoints was a lot of things to manage when you start talking about network devices. Yeah, yeah. Home network devices for employees that are remote employees that need to be in a secured network. Just the order of magnitude, maybe two orders of magnitude larger than it has been in the past. And so again, coming home to the automation world, >>The world's spun in your front, your front door right now. >>Yeah, yeah, yeah, >>Absolutely. Talk about, you talked about the acceleration. If we think of about the proliferation of, of devices online, especially the last two years, when, to your point, so many people shifted to remote and are still there. What are some of the, the changes in automation that we've seen as businesses have had to pivot and change so frequently and so many times to be successful? >>Yeah, so here's what we've seen, which is it's no longer acceptable for the owner of the network team or the ownership of the database or of the storage facility to, you can't wait for them to offer their service to people. Self-service is now the rule of thumb, right? So how can those infrastructure owners be able to offer their services to non IT people in a way that manages their compliance and makes them feel that they can get those resources without having to come and ask. And they do that by automating with Ansible and then offering those as package services out to their developers, to their QE teams, to their end users, to be able to consume and subscribe to that infrastructure knowing that they are the ones who are controlling how it's being provisioned, how it's being used. >>What are some of the, there were some great customers mentioned this morning in the keynote, but do you have a favorite example of a customer, regardless of industry that you think really shows the value and, and the evolution of the Ansible platform in its first 10 years and that really articulates the business value that automation delivers to a company? >>Yeah, no, it's a great question. I would think that, you know, if you wound the clock back 10 years, Ansible was all about server configuration management, right? That's what it was about was per provisioning, provisioning, you know, VMware infrastructure, vSphere, and then loading on VMs on top of that as it's expanded into network, into security and to storage and to database into cloud. It's become a much broader platform, if you will. And a good example is we have a customer, large oil and gas customer who is modernizing their oil platforms. I can imagine I not, I've not been on one, but I imagine the people that are out working on that oil platforms have greasy hands that are pushing on things. And they had this platform that the technology modernization included Azure. So connecting to data on Azure, rolling out new application updates, has to have a firewall, has to have network capabilities, has to have underlying OS to be able to do that. And Ansible was the glue that brought all that together to be able to modernize that oil platform. And so for me, that's the kind of thing where it sort of makes it real. You know, the actual businesses, >>The common set of services, this is, this is where we're seeing multi-cloud. Yeah. You start to have that conversation where, okay, I got this edge, it kind of looks the same, I gotta make it work. I'm a developer, I want some compute, I want to put this together. I have containers and orchestration behind it and kind of seeing the same kind of pattern. Yeah. Evolving at scale. So you guys have the platform, okay, I'm an open source. I love the open source. I got the platform 2.3, I see supply chain management in there. You got trusted signatures. That's a supply chain. We've been hearing a lot about security in the code. What else is in the platform that's updated? Can you share the, the, the new things that people should pay attention to in the platform? >>Yeah, we're gonna talk about a couple of things smaller around event driven Ansible, which is bringing Ansible into that really day two ops world where it's sort of hands free automation and, and, and operations where rather than someone pushing a button to trigger or initiate a piece of, of automation, an event will take place. I've detected an outta space condition, I've detected a security violation, I've detected something. Go to a rule book. That rule book will kick off in automation close that remediate that problem and close the thing without anyone ever having to do anything with that. So that's kind of one big area. And we're gonna talk tomorrow. We've got a real special announcement tomorrow with our friends from IBM research that I'm gonna, >>We'll have you on 10 30 Martha Calendars. >>But there's some really great stuff going on on the platform as we start to expand these use cases in multiple directions and how we take Ansible out to more and more people, automation out to more and more people from the inside, experts out to the consumers of automation, make it easier to create automation. >>Yeah. And one of the things I wanted to follow up on that and the skill gap, tying that together is you seeing heard in the keynote today around Stephanie was talking about enterprise architecture. It's not, I won't say corner case answer. I mean it's not one niche or narrow focus. Expanding the scope was mentioned by Katie, expand your scope grow, you got a lot of openings. People are hire now, Now Ansible is part of the enterprise architecture. It's not just one thing, it's, it's a complete, Explain what that means for the folks out there. Yeah. >>So when you start to connect what I call the technology domains, so the network team uses Ansible to automate their network infrastructure and configure all their systems. And the compute team uses it to deploy new servers on aws. And the security ops team use it to go out and gather facts when they have a threat detection happening and the storage team is using it to provision storage. When you start to then say, Okay, we have all these different domains and we want to connect those together into a set of workflows that goes across all of those domains. You have this common language and we're saying, okay, so it's not just the language, it's also the underlying platform that has to be scalable. It's gotta be secure. We talked about signing content. I mean, people don't understand the risk of an automation gone wild. You can, you can do a lot of damage to your infrastructure real fast with automation, just like you can do repair, right? So is what's running in my environment secure? Is it performant and is it scalable? I mean, those are the two, those are the three areas that we're really looking at with the platform right >>Now. Automation gone wild, it sounds like the next reality TV show. Yeah, I >>May, I may regret saying that. >>Sounds >>Like great. Especially on live tv. Great, >>Great podcast title right there. I made a mental note. Automation Gone Wild episode one. Here we are >>Talk about Ansible as is really being the, the catalyst to allow organizations to truly democratize automation. Okay. You, you talked about the different domains there and it seems to me like it's, it's positioned to really be the catalyst that's the driver of that democratization, which is where a lot of people wanna get to. >>Yeah. I mean for us, and you'll see in our sessions at Ansible Fest, we talk a lot about the culture, the culture of automation, right? And saying, okay, how do you include more and more people in your organization in this process? How can you get them to participate? So we talk about these ideas of communities of practice. So we bring the open source, the concepts of open source communities down into enterprises to build their own internal communities of practice around Ansible, where they're sharing best practices, skills, reusable content. That is one of the kind of key factors that we see as a success in inside organizations is the scales, is sort of bringing everybody into that culture of automation and not being afraid of automation saying, Look, it's not gonna take my job, it's gonna help me do my job better. >>Exactly. That automation argument always went, went to me crazy. Oh yeah, automating is gonna take my job away. You know, bank teller example, there's more bank tellers now than ever before. More atm. So the, the job shifts, I mean the value shifts. Yeah. This is kind of where the, where the automation helps. What's real quick, final minute we have left. Where does that value shift? I'm the person being automated away or job. Yeah. Where do you see the value job? Cause it's still tons of openings for people's skills, >>You know? So we see the shift from, particularly in operations from, here's my job, I look at a ticket queue, I grab a ticket, it's got a problem, I go look at a log, I look for a string and a log, I find out the air and I go, configuration change that. That's not a really, I wouldn't call that a fund existence for eight or 10 hours a day, but the idea, if I can use automation to do that for me and then focus on innovating, creating new capabilities in my environment, then you start to attract a new, you know, the next generation of operations people into a much more exciting role. >>Yeah. Architects too, they turned into architects that turned into the multiple jobs scope. It's like multi-tool player. It's like >>A, you know, Yeah, yeah. The five tool player, >>Five tool player in baseball is the best of the best. But, but kind of that's what's >>Happening. That's exactly what's happening, right? That's exactly what's happening. And it helps address that skills challenge. Yeah. And the talent challenge that organizations have as well. >>And everybody wants to be able to focus on delivering value to the organization. I have to get the end of the day. That's a human component that we all want. So it sounds like Ansible is well on its way to helping more and more organizations across industries achieve just that. Tom, it's great to have you back on the program. Sounds like you're coming back tomorrow, so we get day two of Tom. All right, excellent. Look forward to it. Congratulations on the first in-person event in three years and we look forward to talking to you >>Tomorrow. Thank you so much. >>All right, for our guests and John Furrier, I'm Lisa Martin. You're watching The Cube Live from Chicago, Day one of our coverage of Ansible Fest 2022. Stick around. John and I welcome back another Cube alumni next.
SUMMARY :
One of the nuggets dropped this morning and I know you was We're gonna get in, but the leader of the, First of all, how great is it to be back in person with years of being apart, but to see the crowd here and to see, like you said, the energy in the room this morning and the keynotes, As Ansible is pushing into the cloud and and into the edge, We see the next big opportunity So you know, the goal of complexity management has really been one of the acceleration, if you will, of those developers tasks. This is gonna be a big part of how the future of buying product The bulk of the people here are practitioners. Well, so a lot of the folks that I meet are, you know, maybe not sea level, are gonna have the keys to the kingdom. What is the key piece that connects all of this environment as network and those number of endpoints that need to be I mean the scale magnitude, can you scope the scale of what's different? points, but that's the kind of compute points, the network points, the servers it's in. of devices online, especially the last two years, when, to your point, so many people shifted to remote of the network team or the ownership of the database or of the storage facility to, And so for me, that's the kind of thing where it sort of makes it real. So you guys have the platform, okay, I'm an open source. ever having to do anything with that. experts out to the consumers of automation, make it easier to create automation. People are hire now, Now Ansible is part of the enterprise architecture. And the security ops team use it to go out and gather facts when they have a threat detection Yeah, I Especially on live tv. I made a mental note. that's the driver of that democratization, which is where a lot of people wanna get to. That is one of the kind of key factors that we see as a success I mean the value shifts. I go look at a log, I look for a string and a log, I find out the air and I go, It's like multi-tool player. A, you know, Yeah, yeah. But, but kind of that's what's And the talent challenge that organizations have as well. Tom, it's great to have you back on the program. Thank you so much. Day one of our coverage of Ansible Fest 2022.
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Tracie Zenti & Thomas Anderson | Red Hat Summit 2022
(gentle music) >> We're back at the Seaport in Boston. I'm Dave Vellante with my co-host, Paul Gillin. Tracie Zenti is here. She's the Director of Global Partner Management at Microsoft, and Tom Anderson is the Vice President of Ansible at Red Hat. Guys, welcome to theCube. >> Hi, thank you. >> Yep. >> Ansible on Azure, we're going to talk about that. Why do I need Ansible? Why do I need that kind of automation in Azure? What's the problem you're solving there? >> Yeah, so automation itself is connecting customers' infrastructure to their end resources, so whether that infrastructure's in the cloud, whether it's in the data center, or whether it's at the edge. Ansible is the common automation platform that allows customers to reuse automation across all of those platforms. >> And so, Tracie, I mean, Microsoft does everything. Why do you need Red Hat to do Ansible? >> We want that automation, right? We want our customers to have that ease of use so they can be innovative and bring their workloads to Azure. So that's exactly why we want Ansible. >> Yeah, so kind of loaded questions here, right, as we were sort of talking offline. The nature of partnerships is changing. It's about co-creating, adding value together, getting those effects of momentum, but maybe talk about how the relationship started and how it's evolving and I'd love to have your perspective on the evolving nature of ecosystems. >> Yeah, I think the partnership with Red Hat has been strong for a number of years. I think my predecessor was in the role for five years. There was a person in there for a couple years before that. So I think seven or eight years, we've been working together and co-engineering. Red Hat enterprised Linux. It's co-engineered. Ansible was co-engineered. We work together, right? So we want it to run perfectly on our platform. We want it to be a good customer experience. I think the evolution that we're seeing is in how customers buy, right? They want us to be one company, right? They want it to be easy. They want be able to buy their software where they run it on the cloud. They don't want to have to call Red Hat to buy and then call us to buy and then deploy. And we can do all that now with Ansible's the first one we're doing this together and we'll grow that on our marketplace so that it's easy to buy, easy to deploy, easy to keep track of. >> This is not just Ansible in the marketplace. This is actually a fully managed service. >> That's right. >> What is the value you've added on top of that? >> So it runs in the customer account, but it acts kind of like SaaS. So Red Hat gets to manage it, right? And it's in their own tenant. So they get in the customer's own tenant, right? So with a service principle, Red Hat's able to do that management. Tom, do you want to add anything to that? >> Yeah, the customers don't have to worry about managing Ansible. They just worry about using Ansible to automate their infrastructure. So it's a kind of a win-win situation for us and for our customers. We manage the infrastructure for them and the customer's resources themselves and they get to just focus on automating their business. >> Now, if they want to do cross-cloud automation or automation to their hybrid cloud, will you support that as well? >> 100%. >> Absolutely. >> Yeah. >> We're totally fine with that, right? I mean, it's unrealistic to think customers run everything in one place. That isn't enterprise. That's not reality. So yeah, I'm fine with that. >> Well, that's not every cloud provider. >> No (laughing) that's true. >> You guys over here, at Amazon, you can't even say multicloud or you'll get thrown off the stage. >> Of course we'd love it to all run on Azure, but we want our customers to be happy and have choice, yeah. >> You guys have all, I mean, you've been around a long time. So you had a huge on-prem state, brought that to the cloud, and Azure Stack, I mean, it's been around forever and it's evolved. So you've always believed in, whatever you call it, Hybrid IT, and of course, you guys, that's your call of mission. >> Yeah, exactly. >> So how do you each see hybrid? Where's the points of agreement? It sounds like there's more overlap than gaps, but maybe you could talk about your perspective. >> Yeah, I don't think there are any points of disagreement. I think for us, it's meeting our customers where their center of gravity is, where they see their center of management gravity. If it's on Azure, great. If it's on their data center, that's okay, too. So they can manage to or from. So if Azure is their center of gravity, they can use automation, Ansible automation, to manage all the things on Azure, things on other cloud providers, things in their data center, all the way out to their edge. So they have the choice of what makes the most sense to them. >> And Azure Arc is obviously, that's how Azure Stack is evolving, right? >> Yeah, and we have Azure Arc integration with Ansible. >> Yeah. >> So yeah, absolutely. And I mean, we also have Rell on our marketplace, right? So you can buy the basement and you could buy the roof and everything in between. So we're growing the estate on marketplace as well to all the other products that we have in common. So absolutely. >> How much of an opportunity, just go if we go inside? Give us a little peak inside Microsoft. How much of an opportunity does Microsoft think about multi-cloud specifically? I'm not crazy about the term multicloud, 'cause to me, multicloud, runs an Azure, runs an AWS, runs on Google, maybe runs somewhere else. But multicloud meaning that common experience, your version of hybrid, if you will. How serious is Microsoft about that as a business opportunity? A lot of people would say, well, Microsoft really doesn't want. They want everything in their cloud. But I'd love to hear from you if that is good. >> Well, we have Azure Red Hat OpenShift, which is a Microsoft branded version of OpenShift. We have Ansible now on our marketplace. We also, of course, we have AKS. So I mean, container strategy runs anywhere. But we also obviously have services that enhance all these things. So I think, our marketplace is a third party marketplace. It is designed to let customers buy and run easily on Azure and we'd want to make that experience good. So I don't know that it's... I can't speak to our strategy on multicloud, but what I can speak to is when businesses need to do innovation, we want it to be easy to do that, right? We want it to be easy to buy, defined, buy, deploy, manage, and that's what we're trying to accomplish. >> Fair to say, you're not trying to stop it. >> No, yeah, yeah. >> Whether or not it evolves into something that you heavily lean into or see. >> When we were talking before the cameras turned on, you said that you think marketplaces are the future. Why do you say that? And how will marketplaces be differentiated from each other in the future? >> Well, our marketplace is really, first of all, I think, as you said off camera, they're now. You can buy now, right? There's nothing that stops you. But to me, it's an extension of consumerization of IT. I've been in IT and manageability for about 23 years and full automation is what we and IT used to always talk about, that single pane of glass. How do you keep track of everything? How do you make it easy? How do you support? And IT is always eeking out that last little bit of funding to do innovation, right? So what we can do with consumerization of IT is make it easier to innovate. Make it cheaper to innovate, right? So I think marketplaces do that, right? They've got gold images you can deploy. You're also able to deploy custom images. So I think the future is as particularly with ours, like we support, I don't remember the exact number, but over a hundred countries of tax calculation. We've got like 17 currencies. So as we progress and customers can run from anywhere in the world and buy from anywhere in the world and make it simple to do those things that used to take maybe two months to spin up services for innovation and Ansible helps with that, that's going to help enterprises innovate faster. And I think that's what marketplaces are really going to bring to the forefront is that innovation. >> Tom, why did Ansible, I'm going to say one, I mean, you're never done. But it was unclear a few years ago, which automation platform was going to win in the marketplace and clearly, Ansible has taken a leading position. Why? What were the factors that led to that? >> Honestly, it was the strength of the community, right? And Red Hat leaning into that community to support that community. When you look out at the upstream community for Ansible and the number of participants, active participants that are contributing to the community just increases its value to everybody. So the number of integrations, the number of things that you can automate with Ansible is in the thousands and thousands, and that's not because a group of Red Hat engineers wrote it. That's because our community partners, like Microsoft wrote the user integrations for Ansible. F5 does theirs. Customers take those and expand on them. So the number of use cases that we can address through the community and through our partners is immense. >> But that doesn't just happen. I mean, what have you done to cultivate that community? >> Well, it's in Red Hat's DNA, right? To be the catalyst in a community, to bring partners and users together, to share their knowledge and their expertise and their skills, and to make the code open. So anybody can go grab Ansible from upstream and start doing stuff with it, if they want. If they want to mature on it and management for it and support all the other things that Red Hat provides, then they come to us for a subscription. So it's really been about sort of catalyzing and supporting that community, and Red Hat is a good steward of these upstream communities. >> Is Azure putting Ansible to use actually within your own platform as opposed to being a managed service? Are you adopting Ansible for automation of the Azure Platform? >> I'll let you answer that. >> So two years ago, Microsoft presented at AnsibleFest, our fall conference, Budd Warrack, I'm butchering his last name, but he came on and told how the networking team at Microsoft supports about 35,000 access points across hundreds of buildings, all the Microsoft campuses using Ansible to do that. Fantastic story if you want to go on YouTube and look up that use case. So Microsoft is an avid user of the Ansible technology in their environment. >> Azure is kind of this really, I mean, incredible strategic platform for Microsoft. I wonder if you could talk about Azure as a honeypot for partners. I mean, it seems, I mean, the momentum is unbelievable. I mean, I pay attention to their earnings calls every quarter of Azure growth, even though I don't know what the exact number is, 'cause they won't give it to me but they give me the growth rates and it's actually accelerating. >> No lie. (Tracie laughing) >> I've got my number. It's in the tens of billions. I mean, I'm north of 35 billion, but growing at the high 30%. I mean, it's remarkable. So talk about the importance of that to the ecosystem as a honey pot. >> Paul Satia said it right. Many times partners are essential to our strategy. But if you think about it, software solves problems. We have software that solves problems. They have software that solves problems, right? So when IT and customers are thinking of solving a problem, they're thinking software, right? And we want that software to run on Azure. So partners have to be essential to our strategy. Absolutely. It's again, we're one team to the customer. They want to see that as working together seamlessly. They don't want it to be hardware Azure plus software. So that's absolutely critical to our success. >> And if I could add for us, the partners are super important. So some of our launch partners are like F5 and CyberArk who have certified Ansible content for Ansible on Azure. We have service provider partners like Accenture and Kindra that are launching with us and providing our joint customers with help to get up to speed. So it really is a partner play. >> Absolutely. >> Where are you guys taking this? Where do you want to see it go? What are some of the things that observers should pay attention to as marketers of success and evolution? >> Well, certainly for us, it's obviously customer adoption, but it is providing them with patterns. So out of the box patterns that makes it easy for them to get up and running and solve the use cases and problems that they run into most frequently. Problems ain't the right word. Challenges or opportunities on Azure to be able to automate the things. So we're really leaning into the different use cases, whether it's edge, whether it's cloud, whether it's cloud to edge, all of those things. We want to provide users with out of the box Ansible content that allows 'em to just get up and automating super fast, and doing that on Azure makes it way easier for us because we don't have to focus on the install and the setting up and configuring it. It's all just part of the experience >> And Tracie, for Microsoft, it's world domination with a smile. (all laughing) >> Of course. No, of course not. No, I think it's to continue to grow the co-engineering we do across all of the Red Hat products. I can't even tell you the number of things we work on together, but to look forward strategically at what opportunities we have across our products and theirs to integrate like Arc and Ansible, and then making it all easy to buy, making it available so that customers have choice and they can buy how they want to and simplify. So we're just going to continue to do that and we're at that infancy right now and as we grow, it'll just get easier and easier with more and more products. >> Well, bringing the edge into the equation is going to be really interesting. Microsoft with its gaming, vector is amazing, and recent, awesome acquisitions. All the gamers are excited about that and that's a huge edge play. >> You'll have to bring my son on for that interview. >> Yeah. >> My son will interview. >> He knows more than all of us, I'm sure. What about Ansible? What's ahead for Ansible? >> Edge, so part of the Red Hat play at the Edge. We've getting a lot of customer pull for both industrial Edge use cases in the energy sector. We've had a joint customer with Azure that has a combined Edge platform. Certainly, the cloud stuff that we're announcing today is a huge growth area. And then just general enterprise automation. There's lots of room to run there for Ansible. >> And lots of industries, right? >> Yeah. >> Telco, manufacturing. >> Retail. >> Retail. >> Yeah. >> Yeah. There's so many places to go, yeah, that need the help. >> The market's just, how you going to count it anymore? It's just enormous. >> Yeah. >> It's the entire GDP the world. But guys, thanks for coming to theCUBE. >> Yeah. >> Great story. Congratulations on the partnership and the announcements and look forward to speaking with you in the future. >> Yeah, thanks for having us. >> Thanks for having us. >> You're very welcome. And keep it right there. This is Dave Vellante for Paul Gillin. This is theCUBE's coverage of Red Hat Summit 2022. We'll be right back at Seaport in Boston. (gentle music)
SUMMARY :
and Tom Anderson is the Vice President going to talk about that. that allows customers to reuse automation Why do you need Red Hat to do Ansible? to have that ease of use and I'd love to have your perspective so that it's easy to buy, easy to deploy, Ansible in the marketplace. So Red Hat gets to manage it, right? Yeah, the customers don't have to worry to think customers run at Amazon, you can't even say multicloud it to all run on Azure, and of course, you guys, So how do you each see hybrid? So they can manage to or from. Yeah, and we have Azure and you could buy the roof But I'd love to hear It is designed to let customers Fair to say, you're into something that you from each other in the future? and buy from anywhere in the world I'm going to say one, So the number of use to cultivate that community? and to make the code open. of the Ansible technology to their earnings calls No lie. So talk about the importance of that So partners have to be the partners are super important. and solve the use cases and problems And Tracie, for Microsoft, across all of the Red Hat products. is going to be really interesting. You'll have to bring my What about Ansible? There's lots of room to There's so many places to going to count it anymore? But guys, thanks for coming to theCUBE. and look forward to speaking of Red Hat Summit 2022.
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DockerCon 2022 | Knox Anderson
(upbeat bright music) >> Hello, welcome back to theCUBE's main stage coverage of DockerCon 2022. I'm John for your host of theCUBE. We have Knox Anderson, vice president of Product Management, Sysdig. Knox, welcome to theCUBE. >> Thanks for having me. Glad to be back. >> So IAC containers is going crazy madness in terms of adoption, standard, even mainstream enterprise, IT and cloud are all containerized. It's only getting better, and it increases the complications when you start thinking about scale and supportability. This is a huge discussion, and it ranges from how do you support, how do you run operations, how do you secure in the supply chain. All this is happening, and with the growth of cloud and server (indistinct) seeing Kubernetes at the center of everything. So I got to ask you, how has Kubernetes changed how you secure cloud infrastructure? >> Yeah, so Kubernetes is really the modern operating system for the cloud. And with that, you get a lot of facilities. So you get things like Kubernetes' network policies, you can use things like admission controllers. And with that, you're securing multiple layers, whether it's the control plane, individual workloads. And so there's a nice mixture of built-in tools, and part of the Kubernetes platform that then you can leverage to do prevention, auditing, and things like that. But it really requires an entire rethink of your stack and the tools you bring in alongside your people and processes. And so it's an exciting time because it gives you an opportunity to be more secure, but really have to rethink your approach there. >> And I want to get into the whole observability trend here 'cause you start thinking about the mobility, what containers enables. And getting all the data is everything. And then also that feeds into kind of having a good sense of what is going on. And when you hear about shift left and data as code, you know, developers don't want to get stopped coding, right? And then have to come back and go dig into things that they thought they had taken care of. So you kind of got this kind of flywheel going in the wrong direction. So that's causing teams to be disrupted. So how do teams keep up with the changes to the containerized applications or what to prioritize around that? Because if I shift left, am I done or what? And these are the things that come up all the time. >> Yeah. You have to shift left but also watch the right. Like, shifting left is a little bit harder from a people and process perspective. Like you put a tool in place, then it's a gating factor for getting in. And so that runtime context on the right is equally as important. And it's often easier to roll out a runtime tool just because you're not going in and introducing new processes. And that runtime visibility can also make shift left much better. If you're scanning a container image, you might get a thousand different vulnerabilities that you need to address, but only three of those are in packages that are actually executed at runtime. And so we recently released a feature called risk spotlight which does that exact feedback loop. And that's something that's important whether you're addressing vulnerabilities, misconfigurations, or responding to event. What's on the right, what's on the left, and then tie those together. >> Yeah, it's like left, right, it's like driving training here in the United States. You got a stop sign, you want to be moving, always be moving. I got to ask you what are some of the side effects of infrastructure automation and the result in code artifacts? >> Yeah, it's really, like, Kubernetes is nice because it's a declarative system, but it doesn't always work out that way. Like, someone might have a Helm chart and then someone else changes it in production. So understanding what is drift is really important in these environments. And then it also has enabled real remediation workflows. I think previously, you might patch something, a week later there's a new deploy, that patch gets written over. And so because Kubernetes and the rise of IAC, it's now easier to see a misconfiguration in production, open a poll request, and then fix that at source, which provides that full kind of visibility across those different environments. And it allows you to actually fix issues versus constantly being in that kind of whack-a-mole of patching things and moving on. >> Yeah, I mean this is all about cloud native development, and you look at, you know, some of the things going on, you're starting to see best practices developed. What do you guys see as a best practice for getting started with designing and securing cloud native applications? What are some of the tools that people should look at for beginners and for the entry-level position? And then as they get traction, what does that turn into? >> Yeah, so the pattern we've often seen is like someone gets started on the open source side, whether you're using Open Policy Agent or Falco, which Laurice who've you met with before created. And so really when you're starting, choose kind of the open source option. Learn from that. And then often what we've seen with customers is at scale, there's some companies like if you're in Uber, or Snapchat, and Apple, you can maybe build something around open source, but a lot of other people start to really consolidate platforms that are built on top of those open source technologies, and trying to get that really single view into what's happening in their environment, what are those events. And the thing that I would say, process wise, is most important is build that container center of excellence, that cloud center of excellence, whatever you call it, that brings together people from your ops team, your infrastructure team, your dev team, your security team. Everyone's got to have a seat at the table to have containers be successful. It's a big shift, and if you do it right, it really takes off, but each team really needs to be included there. >> Yeah, there's a lot of operational discussions going on around the devs, and the devs are being pulled to the front lines. We've been saying this for a decade, but now when you got edge computing, you got cloud native operations, on-premises, you start to see that they're getting pulled even further to the frontline. So, you know, what are you guys up to Sysdig? You know, they got a lot of developers here at DockerCon, what's in it for them? Why Sysdig, why should they care? What would you say to the old developers that are watching? What's in it for them? >> Yeah, we really make it easier for you to prioritize what to fix and what to address in your environment. I know I've built something before and like, my test suite or my scanner just lights up like a Christmas tree, and you just want to move to another task because it's just too much to deal with at that time. And so we really help you focus on what matters and get the most bang for your buck. Everyone has way too much time or too many things going on and not enough time. And so being able to understand effective risk, your different vulnerabilities, what to fix, is really key to delivering secure software. >> I mean, it's like a doctor needs to know what to work on with the patient, if you will, when to, and what's important, and then the dependencies, and you got, a system's mindset, you got to know what the consequences. So it sounds easy, just knock down a list of things, but isn't that easy. You got to want to hit things that you know that will be, to have an impact right away. That seems to be the big aha moment here. >> Yeah, definitely. >> So we're going to be at KubeCon in Europe, you guys going to have booth there, what's the quick plug for the company? Give a shout out to what's happening at Sysdig and cloud native world. >> Yeah, really excited to be in Valencia. We have a ton of people at, sorry, at DockerCon with, giving a couple different talks here. So the first is Master Your Container Security Model and then Software Supply Chain Security and Standards. On the supply chain one, we're getting deep into SBOMs. So if that's a topic that's important to you, please join that one. >> Awesome, and then that's a big topic supply chain. We've got a minute and a half left. What's the most important thing people should pay attention to as open source continues to grow in prominence, not just from a code standpoint, but as a social environment, as people's doing ventures and venture capitalists are mining the area, what should they pay attention to as supply chain becomes important, what's the big thing? >> There's a lot of companies I think going around the SBOM space, and kind of trying to certify like where did this come from, and have that providence across the entire supply chain. We, under the hood, use those SBOMs to understand kind of what have you built, what packages are used, and then tie that with that runtime data. So a lot of the things that we talked around before with RiskSpotlight is based on that deep SBOM knowledge. And that's something that, I think the standards are still getting kind of worked out where there's CycloneDX, SBX. And so people really are saying, "Hey, I need to generate SBOMs," and we're regenerating them, but there's going to be more and more applications on "Okay what do you do with that? How does it integrate with other tools?" So it's kind of I think in the little bit of the early data lake phases where it's like, "I've taken all my data, I put it here. Now I need to do more with it." And so that's where I think we'll start to see some pretty exciting things over the next year or two. >> It's super exciting. On one hand you got the attackers, and that's a zero trust environment, and you get the builders, the developers where trust is everything. You got to know what it's in the code. It's really interesting time and super important to scale. So Knox, thanks for for coming on theCUBE and sharing the Sysdig update. Appreciate it, thanks for coming on. Now back to you at the DockerCon main stage, this is theCUBE. I'm John for your host. Thanks for watching. (upbeat bright music)
SUMMARY :
of DockerCon 2022. Glad to be back. and it ranges from how do you support, And with that, you get And then have to come back And so that runtime context on the right I got to ask you what are And it allows you to actually fix issues and you look at, you know, and if you do it right, and the devs are being and you just want to move to another task and you got, you guys going to have booth there, Yeah, really excited to be in Valencia. Awesome, and then that's kind of what have you built, Now back to you at the
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Scott Anderson, Couchbase | Couchbase ConnectONLINE 2021
>>Mhm Yeah, this is Dave valentin. I'd like to welcome you back to the cubes coverage of couch base connect online with the theme of this event is modernized now and one of the big announcements is Capella which of course as you all undoubtedly know is the brightest star in the constellation Auriga, which is latin for charioteer, yep, you can find that in the constellation of that constellation of the night sky in late february, early March in the northern hemisphere. So with that little tidbit, I'd like to welcome in scott Anderson to the cube, who is the senior vice president of product management and business operations. That couch base scott welcome. Good to see you. >>Thank you very much. Thanks for having me. >>That's our pleasure. So you've launched couch based cappella if I understand correctly, it's built on couch based server seven which he launched just a few months ago in the middle of the summer. Can you give us an overview of Capella? >>Yeah, absolutely. So couch based Capellas are fully managed databases. Service for enterprise applications. One of the goals of launching Capella and our databases is service offering that we just announced today is about increasing the accessibility of couch base so it's about making it easy for a developer or an enterprise to get up and running in just a few clicks in a couple of minutes Um and about making it more affordable and accessible through the development phase through the test phase, the production phase. So really it's about ease of use having the right offerings aligned to the phase of development that customers in and eventually into the production of their enterprise application leveraging capella and couch based Server seven. >>So let me ask you, I I went pretty deep with ravi on the, on the technical side and I want to understand what makes Capella different from some of the competitive offerings. Is it the sort of the fundamentals that I learned from Ravi about how you guys have have have really done an awesome focus on on on sequel but been able to maintain acid compliance deal with distributed architectural challenges and then bringing that over to database as a service. Is that the fundamental, what are some of the other differentiators? >>Yeah, that that is the fundamental, we have an amazing platform that Roddy and our core engineering team built and we've talked about that and I think Robbie mentioned that the ease of sequel and applying that to a documented oriented database, then combining some of those capabilities with the ease of use, the ability that you can get up and running, signing up for our free trial couple minutes later you've got a database endpoint that is fully managed by couch base. And so we're doing the monitoring, we're doing alerting, we have calls to action based off what events are occurring within the database environment, ensuring it's always available as well as doing kind of the mundane tasks of backup and recovery, uh scaling the environment, upgrades and so forth. So it's really about ease of use, making it um leveraging are incredibly robust, broad platform um and then making that in different consumable model for our customers and developers and getting started really easily. The other thing that we have done is really leverage the best practices over the last 10 or 11 years of some of the largest enterprises in the world using couch based for the mission critical applications. So we've codified those best practices and that's how we keep that service, high performance, always on highly available. And that's one of the core value propositions that were able to bring with Capella. It's really about management capability, global visibility of your clusters coupled with what we believe is the best no sequel database in the marketplace today. >>What about what about cost, total cost of ownership as you scale a lot of times when you scale out, you get dis economies of scale, it's kind of like, you know, you get that negative curve, uh what are you seeing? >>Yeah, we've done a third party benchmark studies which have proven out how we are able to literally scale the environment uh and continue on that curve as you add notes, you're getting that incremental performance that you would expect. The other thing that we do that's really unique within couch bases are multidimensional scaling and this allows you to place our services, things like data index, query, full text search indexes and analytics, you can co locate those on single nodes within a cluster or you can have dedicated notes for each one of those services. The reason that is important is you get work line isolation for those specific services within our cluster. The other thing that you can do is you can match the compute infrastructure to the needs of each one of those services. So some services like query are much more core, compute intensive and that allows you to have a specific instance type that is optimized for that, reducing your costs, indexes where you want very fast performance, you may want to have a higher amount of memory relative to the number of course. So that ability to mix and match the infrastructure with an existing cluster allows us to lower overall costs. That coupled with their blazing fast performance with our in memory architecture allows people to get incredible performance at scale. Um, what we've proven out in the study that I mentioned earlier is we have that linear scalability and you're able to do more for less at the end of the day, you're getting more operations per second per dollar if you want to use that as a metric. >>Got it. Thank you for that. What do customers need to think about when they want to get started with Capela? How difficult is it for people to jump in? >>It is incredibly simple. It's as simple as going to couch base dot com clicking on start your free trial, You're going to that free trial, you provide a minimal set of information for us and it's literally a few clicks and you're going to have a database endpoint within three minutes and that's really been a foundation of, of what we've been focused on over the last 6-9 months is removing any friction we can in the process because our goal is to give a tremendous user experience and get people up and running as quickly as possible. So we're really, really proud of that. And then from a paid offering perspective, we have a number of offerings which are really aligned to the needs of each customer, some individuals who want a larger cluster and they want to be able to pay for that. We've optimized service levels around that in terms of level support and the features that we think are appropriate for a dev cycle, a test cycle and then into production and lastly we will be announcing a number of promotional starter pack bundles, really trying to couple the overall service that we have with Capella with some of our expertise, so helping new users get up and running in terms of things like index definitions, what's the best way to do document design and schema within within couch base. Our end goal is to match these services and bundles with the life cycle of application development. So in my development phase what's the offering for me as I move for production readiness, what services capabilities I need and then production and the ongoing if I expand my use. So we've been really focused on, how do we get people up up and running as quickly as possible and how do we get them to production as quickly as possible at the lowest total cost? >>That's nice. That's a nice accelerant for customers. Um, so as you heard upfront, I did a little research about the name Capella. How did you choose it and why? >>Well, one thing I learned early in my career is naming is not a strong suit of mine. I leave that to John or our chief marketing officer in the overall team. Um, we all have opinions, but I trust John and we went through, I think it was over 60 names, seven rounds of debate to come up with capella, but we want to name of strength. We like the alliteration couch, basic capella together. Um, one of the little facts may have tipped it over is I believe in latin, it means little goats. So we kind of played from the barriers. Always think to jerry rice goat, greatest of all time. So that was a nice play on that also. Um, but I leave it to them and really happy with the overall name, love the liberation, Love some of the hidden meanings within that. Um, and we're really, really excited about getting going. So you wouldn't want me to pick the name. Um, I get a vote. Um, but I would say my overall influence is a little bit lower than where john's is and matt cain, who I know you spoke with previously. >>I love it, jerry rice definitely is a little go because I'm from New England. So of course tom we think tom brady is the big goat. I >>know we've, I grew up in that joe Montana era, so maybe you can take that off line after this interview. We can have our own debate, but I guess super bowl trophies or the ultimate measure at the end of the day. >>Now I've got a little stat for you. So, so Capella is also one of the 88 modern constellations as adopted by the International Astronomical Union. I. E. Not one of the ancient constellations. Pretty clever. Right. >>Exactly. >>Scott is great to have you on the cube. Thanks so much. Really, >>thank you so much. >>All right. And thank you for watching. Thank you for watching. Our pleasure. Thank you much of the cubes coverage of couch based connect 2021. Keep it right there for more great content. Mm mhm
SUMMARY :
I'd like to welcome you back to the cubes coverage of couch base connect online with the theme Thank you very much. Can you give us an overview of Capella? and our databases is service offering that we just announced today is Is it the sort of the fundamentals that I learned from Ravi about how you guys have Yeah, that that is the fundamental, we have an amazing platform that Roddy and our core engineering So that ability to mix and match the infrastructure Thank you for that. Our end goal is to match these services and bundles with the life cycle of application Um, so as you heard upfront, Um, but I leave it to them and really happy with the overall name, So of course tom we think tom brady is know we've, I grew up in that joe Montana era, so maybe you can take that off line after this interview. I. E. Not one of the Scott is great to have you on the cube. And thank you for watching.
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Scott Anderson EDIT
(upbeat music) >> This is Dave Vellante, and I'd like to welcome you back to The Cube's coverage of Couchbase ConnectONLINE, where the theme of this event is Modernize Now. And one of the big announcements is Capella, which of course, as you all undoubtedly know, is the brightest star in the constellation Auriga, which is Latin for Charioteer. Yup, you can find that in the constellation, that constellation in the night sky in late Feb, early March, in the Northern hemisphere. So with that little tidbit, I'd like to welcome in Scott Anderson to The Cube, who's the Senior Vice President of Product Management and Business Operations at Couchbase. Scott, welcome. Good to see you. >> Thank you very much. Thanks for having me. >> Yeah, it's our pleasure. So, you've launched Couchbase Capella. If I understand correctly, it's built on Couchbase server 7, which you launched just a few months ago in the middle of the Summer. Can you give us an overview of Capella? >> Yeah, absolutely. So Couchbase Capella, is our fully managed databases service for enterprise applications. One of the goals of launching Capella and our database as a service offering that we just announced today is, about increasing the accessibility of Couchbase. So, it's about making it easy for a Developer or an Enterprise to get up and running in just a few clicks and a couple of minutes. And about making it more affordable and accessible through the development phase, through the test phase, the production phase. So really it's about ease of use, having the right offerings aligned to the phase of development that a customer's in, and eventually into the production of their enterprise application, leveraging Capella and Couchbase Server 7. >> So let me ask you, I went pretty deep with Ravi on the, the technical side, and I want to understand, what makes Capella different from some of the competitive offerings? Is it the, sort of the fundamentals that I learned from Ravi about how you guysbhave really done a awesome focus on SQL. But been able to maintain acid compliance, deal with distributed architectural challenges, and then bringing that over to database as a service? Is that the fundamental? What are some of the other differentiators? >> Yeah, that, that is the fundamental. We have an amazing platform that Ravi and our core engineering team have built. And we've talked about that, and I think Ravi mentioned that, the ease of SQL and applying that to a documented oriented database. and combining some of those capabilities with the ease of use. The ability that you can get up and running, signing up for our free trial. Couple of minutes later, you've got a database endpoint that is fully managed by Couchbase. And so we're doing the monitoring. We're doing alerting. We have calls to action based off what events are occurring within the database environment, ensuring it's always available, as well as doing kind of some of the mundane tasks of backup and recovery, scaling the environment upgrades and so forth. So it's really about ease of use making it, leveraging our incredibly robust broad platform, and then making that in different consumable model for our customers and developers and getting started really easily. The other thing that we've done, is really leveraged the best practices over the last 10 or 11 years, if some of the largest enterprises in the world using Couchbase for the mission critical applications. So we've codified those best practices. And that's how we keep that service high performant, always on, highly available. And that's one of the core value propositions that we're able to bring with Capella. It's really that management capability, global visibility of your clusters, coupled with what we believe is the best, no SQL database in the marketplace today. >> What about, what about costs total cost of ownership as you scale, a lot of times when you scale out and you get diseconomies of scale, it's kind of like, you know, you get that negative curve. What are you seeing? >> Yeah, we've done third party benchmark studies, which have proven out how we were able to linearly scale the environment and continue on that curve, as you add nodes, you're getting that incremental performance that you would expect. The other thing that we do that's really unique within in Couchbase is, our multi-dimensional scaling. And this allows you to place our services, things like data index query, full-text search, indexes and analytics. You can co-locate those on single nodes within the cluster, or you can have dedicated nodes for each one of those services. The reason that is important is, you get work-life isolation for those specific services within our cluster. The other thing that you can do is, you can match the compute infrastructure to the needs of each one of those services. So some services like query are much more core compute intensive, and that allows you to have a specific instance type that is optimized for that, reducing your cost. Indexes, where do you want very fast performance? You may want to have a higher amount of memory relative to the number, of course. So that ability to mix and match the infrastructure within the existing cluster, allows us to lower overall costs. That coupled with our blazing fast performance with our in-memory architecture, allows people to get incredible performance at scale. What we've proven out in the study that I mentioned earlier is we have that linear scalability, and you're able to do more for less, at the end of the day. You're getting more operations per second, per dollar, if you want to use that as a metric data. >> Thank you for that. What do customers need to think about when they want to get started with Capella? How difficult is it for people to jump in? >> It is incredibly simple. It's as simple as going to couchbase.com Clicking on start your free trial. You go into that free trial. You provide a minimal set of information for us, and it's literally a few clicks and you're going to have a database endpoint within three minutes. And that's really been a foundation of, of what we've been focused on over the last six to nine months is removing any friction we can in the process. Cause our goal is to give a firm a tremendous user experience and get people up and running as quickly as possible. So we're really, really proud of that. And then from a paid offering perspective, we have a number of offerings which are really aligned to the needs of each customer. Some individuals who want a larger cluster and they want to be able to pay for that, we've optimized service levels around that, in terms of level of support and the features that we think are appropriate for a dev cycle, a test cycle, and then inner production. And lastly, we'll be announcing a number of promotional starter pack bundles. Really trying to couple the overall service that we have with Capella, with some of our expertise. So helping new users get up and running in terms of things like index definitions, what's the best way to do document design and schema within Couchbase. Our end goal, is to match these services and bundles with the life cycle of application development. So in my development phase, what's the offering for me, as I move for production readiness, what services capabilities I need and then production and the ongoing, if I expand my use. So we've been really focused on how do we get people up and running as quickly as possible and how do we get them to production as quickly as possible at the lowest total cost. >> That's nice. That's a nice accelerant for, for customers. So as you heard upfront, I did a little research about the name, Capella. How did you choose it and why? >> Well, one thing I learned early in my career is naming is not a strong suit of mine. I leave that to John our Chief Marketing Officer in the overall team. We all have opinions, but I trust John. And we went through, I think it was over 60 names, seven rounds of debate to come up with Capella. But we wanted a name of strength. We liked the alliteration, Couchbase and Capella together. One of the little facts may have tipped it over is, I believe in Latin, it means little goats. So we kind of played, I'm from the bay area. So I was thinking to Jerry Rice, goat, greatest of all times. So that was nice play on that also. But I leave it to them and really happy with the overall name, love the, literation, love some of the hidden meanings within that. And we're really, really excited about getting it going. So you wouldn't want me to pick the name. I get a vote, but I would say my overall influence is a little bit lower than where John's is and, and Matt Cain, who I know you spoke with previously. >> I love it. Jerry Rice definitely is the little goat. I'm from New England. So of course, we think Tom Brady is the big goat. >> I know, I grew up in that Joe Montana era. So maybe you can take that offline after this interview, we're going to have around debate, but I guess a Superbowl trophies are the ultimate measure at the end of the day. >> Oh wait, I got a little stat for you. So, so Capella is also one of the 88 modern constellations as adopted by the international astronomical union. I.e not one of the ancient constellations. Pretty clever, right? >> Yeah, exactly. >> Scott, it's great to have you on the cube. Thanks so much, really appreciate it. >> Thank you so much. I really appreciate it All right. Thank you for watching. Our pleasure. Thank you for watching The Cubes coverage of Couchbase Connect 2021. Keep it right there for more great content. (upbeat music)
SUMMARY :
and I'd like to welcome you Thank you very much. in the middle of the Summer. having the right offerings aligned to Is that the fundamental? is really leveraged the best a lot of times when you and that allows you How difficult is it for people to jump in? on over the last six to nine So as you heard upfront, One of the little facts Jerry Rice definitely is the little goat. So maybe you can take that I.e not one of the ancient constellations. have you on the cube. Thank you for watching.
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Scott Anderson
(upbeat music) >> This is Dave Vellante, and I'd like to welcome you back to The Cube's coverage of Couchbase ConnectONLINE, where the theme of this event is Modernize Now. And one of the big announcements is Capella, which of course, as you all undoubtedly know, is the brightest star in the constellation Auriga, which is Latin for Charioteer. Yup, you can find that in the constellation, that constellation in the night sky in late Feb, early March, in the Northern hemisphere. So with that little tidbit, I'd like to welcome in Scott Anderson to The Cube, who's the Senior Vice President of Product Management and Business Operations at Couchbase. Scott, welcome. Good to see you. >> Thank you very much. Thanks for having me. >> Yeah, it's our pleasure. So, you've launched Couchbase Capella. If I understand correctly, it's built on Couchbase server 7, which you launched just a few months ago in the middle of the Summer. Can you give us an overview of Capella? >> Yeah, absolutely. So Couchbase Capella, is our fully managed databases service for enterprise applications. One of the goals of launching Capella and our database as a service offering that we just announced today is, about increasing the accessibility of Couchbase. So, it's about making it easy for a Developer or an Enterprise to get up and running in just a few clicks and a couple of minutes. And about making it more affordable and accessible through the development phase, through the test phase, the production phase. So really it's about ease of use, having the right offerings aligned to the phase of development that a customer's in, and eventually into the production of their enterprise application, leveraging Capella and Couchbase Server 7. >> So let me ask you, I went pretty deep with Ravi on the, the technical side, and I want to understand, what makes Capella different from some of the competitive offerings? Is it the, sort of the fundamentals that I learned from Ravi about how you guysbhave really done a awesome focus on SQL. But been able to maintain acid compliance, deal with distributed architectural challenges, and then bringing that over to database as a service? Is that the fundamental? What are some of the other differentiators? >> Yeah, that, that is the fundamental. We have an amazing platform that Ravi and our core engineering team have built. And we've talked about that, and I think Ravi mentioned that, the ease of SQL and applying that to a documented oriented database. and combining some of those capabilities with the ease of use. The ability that you can get up and running, signing up for our free trial. Couple of minutes later, you've got a database endpoint that is fully managed by Couchbase. And so we're doing the monitoring. We're doing alerting. We have calls to action based off what events are occurring within the database environment, ensuring it's always available, as well as doing kind of some of the mundane tasks of backup and recovery, scaling the environment upgrades and so forth. So it's really about ease of use making it, leveraging our incredibly robust broad platform, and then making that in different consumable model for our customers and developers and getting started really easily. The other thing that we've done, is really leveraged the best practices over the last 10 or 11 years, if some of the largest enterprises in the world using Couchbase for the mission critical applications. So we've codified those best practices. And that's how we keep that service high performant, always on, highly available. And that's one of the core value propositions that we're able to bring with Capella. It's really that management capability, global visibility of your clusters, coupled with what we believe is the best, no SQL database in the marketplace today. >> What about, what about costs total cost of ownership as you scale, a lot of times when you scale out and you get diseconomies of scale, it's kind of like, you know, you get that negative curve. What are you seeing? >> Yeah, we've done third party benchmark studies, which have proven out how we were able to linearly scale the environment and continue on that curve, as you add nodes, you're getting that incremental performance that you would expect. The other thing that we do that's really unique within in Couchbase is, our multi-dimensional scaling. And this allows you to place our services, things like data index query, full-text search, indexes and analytics. You can co-locate those on single nodes within the cluster, or you can have dedicated nodes for each one of those services. The reason that is important is, you get work-life isolation for those specific services within our cluster. The other thing that you can do is, you can match the compute infrastructure to the needs of each one of those services. So some services like query are much more core compute intensive, and that allows you to have a specific instance type that is optimized for that, reducing your cost. Indexes, where do you want very fast performance? You may want to have a higher amount of memory relative to the number, of course. So that ability to mix and match the infrastructure within the existing cluster, allows us to lower overall costs. That coupled with our blazing fast performance with our in-memory architecture, allows people to get incredible performance at scale. What we've proven out in the study that I mentioned earlier is we have that linear scalability, and you're able to do more for less, at the end of the day. You're getting more operations per second, per dollar, if you want to use that as a metric data. >> Thank you for that. What do customers need to think about when they want to get started with Capella? How difficult is it for people to jump in? >> It is incredibly simple. It's as simple as going to couchbase.com Clicking on start your free trial. You go into that free trial. You provide a minimal set of information for us, and it's literally a few clicks and you're going to have a database endpoint within three minutes. And that's really been a foundation of, of what we've been focused on over the last six to nine months is removing any friction we can in the process. Cause our goal is to give a firm a tremendous user experience and get people up and running as quickly as possible. So we're really, really proud of that. And then from a paid offering perspective, we have a number of offerings which are really aligned to the needs of each customer. Some individuals who want a larger cluster and they want to be able to pay for that, we've optimized service levels around that, in terms of level of support and the features that we think are appropriate for a dev cycle, a test cycle, and then inner production. And lastly, we'll be announcing a number of promotional starter pack bundles. Really trying to couple the overall service that we have with Capella, with some of our expertise. So helping new users get up and running in terms of things like index definitions, what's the best way to do document design and schema within Couchbase. Our end goal, is to match these services and bundles with the life cycle of application development. So in my development phase, what's the offering for me, as I move for production readiness, what services capabilities I need and then production and the ongoing, if I expand my use. So we've been really focused on how do we get people up and running as quickly as possible and how do we get them to production as quickly as possible at the lowest total cost. >> That's nice. That's a nice accelerant for, for customers. So as you heard upfront, I did a little research about the name, Capella. How did you choose it and why? >> Well, one thing I learned early in my career is naming is not a strong suit of mine. I leave that to John our Chief Marketing Officer in the overall team. We all have opinions, but I trust John. And we went through, I think it was over 60 names, seven rounds of debate to come up with Capella. But we wanted a name of strength. We liked the alliteration, Couchbase and Capella together. One of the little facts may have tipped it over is, I believe in Latin, it means little goats. So we kind of played, I'm from the bay area. So I was thinking to Jerry Rice, goat, greatest of all times. So that was nice play on that also. But I leave it to them and really happy with the overall name, love the, literation, love some of the hidden meanings within that. And we're really, really excited about getting it going. So you wouldn't want me to pick the name. I get a vote, but I would say my overall influence is a little bit lower than where John's is and, and Matt Cain, who I know you spoke with previously. >> I love it. Jerry Rice definitely is the little goat. I'm from New England. So of course, we think Tom Brady is the big goat. >> I know, I grew up in that Joe Montana era. So maybe you can take that offline after this interview, we're going to have around debate, but I guess a Superbowl trophies are the ultimate measure at the end of the day. >> Oh wait, I got a little stat for you. So, so Capella is also one of the 88 modern constellations as adopted by the international astronomical union. I.e not one of the ancient constellations. Pretty clever, right? >> Yeah, exactly. >> Scott, it's great to have you on the cube. Thanks so much, really appreciate it. >> Thank you so much. I really appreciate it All right. Thank you for watching. Our pleasure. Thank you for watching The Cubes coverage of Couchbase Connect 2021. Keep it right there for more great content. (upbeat music)
SUMMARY :
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Richard Henshall & Thomas Anderson, Red Hat | AnsibleFest 2021
(upbeat music) >> Welcome to AnsibleFest, 2021, the virtual version. This is The Cube and my name is Dave Volante. We're going to dig into automation and its continuing evolution. Tom Anderson is here. He's the vice president of Red Hat Ansible, the automation platform. And Richard Henshall is also here, Senior Manager of Ansible Product Management, of course, at Red Hat. Guys, welcome to the cube. Good to see you. >> Thanks for having us. >> Thank you for having us Dave. You're welcome, so Rich with this latest release of the Ansible Automation Platform, AAP, we'll get the acronyms out of the way. The focus seems to be an expanding the reach of automation and its potential use cases. I mean, I'll say automation everywhere, not to be confused with the RPA vendor, but the point is, you're trying to make it easier to automate things like provisioning, configuration management, application deployment, throw in orchestration and all these other IT processes. Now, you've talked about this theme in previous releases of AAP. So what's new in this release? What can customers do now that they couldn't do before? >> Yeah, it's a good question thank you. So, we look at this in two dimensions. So, the first dimension we have is like where automation can happen, right? So, you know, we always have traditional data center, clouds being been very prevalent for us for the last, you know, sort of five, 10 years in most people's view. But now we have the Edge, right? So now we have Edge computing, which is sometimes a lot more of the same, but also it comes with a different dynamic of how it has to be sort of used and utilized by different use cases, different industry segments. But then, while you expand the use cases to make sure that people can do automation where they need to do it and make sure if we don't close to the Edge or close to the data center, based on where the technology needs to be run, you also have to think about who's now using automation. So, the second dimension is making sure that different users can take access. You mentioned like application deployment, or infrastructure, or network configuration. We expand the number of different users we have that are starting to take advantage of Ansible. So how do we get more developers? How do we get into the developer workflow, into the development workflow, for how Ansible is created, as well as how we help with the operational, the posts deployment stage that people do operating automation, as well as then the running of Ansible Automation Platform itself. >> Excellent, okay. So, in thinking about some of those various roles or personas, I mean, I think about product leads. I would see developers, obviously you're going to be in there. Managers I would think want that view. You know the thrust seems to be, you're trying to continue to enhance the experience, for these personas and others, I suppose, with new tooling. Maybe you could add some color to that and what's happening in the market Tom if you take this and Rich chime in, what's happening in the market that makes this so important? Who are the key roles and personas that you're targeting? >> Yeah. So, there's a couple of things happening here. I mean, traditionally the people that had been using Ansible to automate their subsystems were the domain expert for that subsystem, right? I'm the storage operations team. I'm the network operations team. I'm using this tool to automate the tasks that I do day to day to operate my piece of the sub system. Now, what they're being asked to do is to expose that subsystem to other constituencies in the organization, right? So they had not, they're not waiting for a call to come in to say, can I have a network segment? Can I have this storage allocated to me? Can I deploy these servers so I can start testing or building or deploying my application. Those subsystems need to be exposed to those different audiences. And so the type of automation that is required is different. Now, we need to expose those subsystems in a way that makes those domain owners comfortable. So they're okay with another audience having access to their subsystem. But at the same time, they're able to ensure the governance and compliance around that, and then give that third-party that developer, that QE person, that man, that business, that line of business manager, whoever it might be, that's accessing that resource, a interface that is friendly and easy enough for them to do. It's kind of the democratization. I know it's a cliche, but the democratization of automated automation within organizations, giving them roles, specific experiences, of how they can access these different subsystems and speed their access to these systems and deploy applications. >> So if we could stay on that for a second, cause that's a complicated situation. You're now opening this up. You Richard mentioned the Edge. So you got to make sure that the person that's getting access has access, but then you also have to make sure that that individual can't screw it up, do things that you don't want that individual to do. And it's probably a whole other set of compliance issues and policy things that you have to bake in. Is that, am I getting that right? >> Yeah. And then that's the aspect of it. When you start to think, you know, Tom listed off there, you know, 10, you can just keep adding different sort of personas that individuals that work in roles, identify with as themselves. I'm a network person, I'm a storage person. To us they're all just Ansible users, right? There may be using a slightly different way, maybe using it slightly different places, but they're just an Ansible user, right? And so as you have, like those people that just like become organically, you've now got thousands potentially of Ansible users inside a large enterprise organization, or if you know, a couple of hundred if your smaller. But you're then go, well, what do I do with Ansible, right? And so at that point, you then start to say, now we try to look at it as what's their use of Ansible itself, because it's not just a command line tool. It's got a management interface, it's got analytics, we've got content management, we've got operational runtime, we've got responsiveness to, you know, disaster recovery scenarios for when, you know, when you need to be able to do certain actions, you may use it in different ways at different places. So we start, try and break out, what is the person doing with Ansible Automation Platform at this part of their workflow? Are they creating content, right? Are they consuming content, or are they operating that automation content for those other constituent users that Tom referred to. >> Yeah, that's really helpful because there's context, there are different roles, different personas need different contexts, you know, trying to do different things. Sometimes somebody just wants to see the analytics to make sure it's, you know, hey, everything's green, Oh, we got a yellow, versus, hey actually want to make some changes and I'm authorized to do so. Let's shift gears a little bit and talk about containers. I want to understand how containers are driving change for customers. Maybe what new tools you're providing to support this space? What about the Edge? Yeah, how real is that in terms of tangible pockets or patterns that you can identify that require new types of capabilities that you're delivering? Maybe you can help us unpack that a little bit. >> Okay so, I think there's two ways to look at containers, right? So the first is how are we utilizing the container technology itself, right? So containers are a package, right? So the amount of work we've been doing as Ansible's become more successful in the last couple of years, separating content out with Ansible collections. The ability to bring back manage, control a containerized runtime of Ansible so that you can lifecycle it, you can deploy it, it becomes portable. Edge is important there. How do I make sure I have the same automation running in the data center as the same automation running out on the Edge, if I'm looking at something that needs to be identical. The portability that the packaging of the container gives us, is a fantastic advantage, given you need to bring together just that automation you want. Smaller footprint, more refined footprint, lifecycle manage footprint. But at the same time, containers are also a very useful way of scaling the operation, right? And so as red hat puts things like Open Shift out in all these different locations, how can we leverage those platforms, to push the runtime of Ansible, the execution component, the execution plane of Ansible. How into anywhere that's hospitable for it to run? And as you move out towards Edge, as you move further away from the data center, you need a more ubiquitous sort of like run-time plane that you can put these things on. So they can just spin up when as, and when you need to. Potentially even at the end, actually being on the device, because at the same time with Edge, you also have different limits around how Edge works. It's not just about, hey I'm wifi points in an NFL stadium, actually, you're talking about I'm at the end of a 2000 mile, you know, piece of cable on an oil pipeline or potentially I'm a refinery out in the Gulf of Mexico. You know, you've got a very different dynamic to how you interact with that end point, than you do when it's a nice big controlled network, you know, powered location, which is well-governed and well-orchestrated. >> That's good. Thank you Rich. So Tom, think about automation, you know, back in the day, seems like a long time ago, but it really wasn't, automation used to scare some IT folks, because you know, sometimes it created unintended consequences or maybe it was a cultural thing and that you didn't want to automate themselves out of a job, but regardless. The cloud has changed that mindset, you know, showing us what's possible. You guys obviously had a big role in that, and the pandemic and digital initiatives, they really have made I call it the automation mandate. It was like the fourth March to digital, at least that's how I see it. I wonder if you could talk about, how you see your users approaching automation in as it relates to their business goals. Do you think automation is still being treated sometimes with trepidation or as a side project for some organizations or is it really continuing to evolve as a mainstream business imperative? >> Yes, so Dave we see it continuing to evolve as a strategic imperative for our customers. I mean, you'll, hear some of the keynote folks that are speaking here today. I've done an interview or doing an interview with Joe Mills from Discover, talking about extreme automation throughout Discovers organization. You'll hear representatives from JPMC talk about 22,000 JPMC employees contributing automation content in their environment, across 20 or 22 countries. I mean, just think about that scale, and the number of people that are involved in automation now and their tasks. So I think it's, I think we are, we have moved beyond or are moving beyond that idea that automation is just there to replace people's jobs. And it's much more about automation replacing the mundane, increasing consistency, increasing security, increasing agility, and giving people an opportunity to do more and more interesting stuff. So that's what we hear from our customers, this idea of them building. And it's not just the technology piece, but it's the cultural piece inside organizations where they're building these guilds or communities of practice, bringing people together to share best practices and experience with automation, so that they can feel comfortable learning from others and sharing with others and driving the organization forward. So we see a lot of that, and you'll hear a lot of that, at some of the Ansible Fest sessions this week. >> Well, I mean though I think that's a really important point. The last point you made about the skills, because I think you're right. I think we have moved beyond it's just job replacement. I don't know anybody who loves provisioning LUNs and say, oh, I'm the best in the world at that. It's just kind of something that was maybe important 10, 15, 20 years ago, but today, he should let the machines do that. So that's the whole skills transformation, is obviously a big part of digital transformation. Isn't it? >> It absolutely is. And frankly, we still hear, it's an impediment, that skills shortages are still an impediment to our customer success. They are still skilling up. I mean, honestly, that's one of the differentiators, for Ansible, as a language, a human readable language, that is easy to learn, easy to use, easy to share across an organization. So that's why you see job boards, and whatnot with so many opportunities that require or, or ask for Ansible skills out there. It's just a, it's become sort of a ubiquitous automation language in organizations, because it can be shared across lots of different roles. You don't have to be a Ruby software developer or a Python software developer to create automation with Ansible. You can be Tom Anderson or Rich Henshall. You don't have to, you don't have to be the, you know, the, the sharpest software developer in the world to take advantage of it. So anyway, that's one of the things that kind of overcoming some of the skills apprehension and bringing people into this, into the kind of new environment, of thinking about automation as code, not software code, but thinking of it like code. >> Got it. Guys we've got to leave it there, but Rich, how about you bring us home. We'll give you the last word. >> I mean, I think, you know what Tom just said there I think, about the skills side of things, is I think that the part that made it resonates the most. I mean I was a customer before I joined Red Hat, and trying to get large numbers of people, onto a same path, to try and achieve that outbound objective, that an organization has. The objective of an organization is not to automate, it's to achieve what is needed by what the automation facilitates. So how do we get those different groups to go from, Hey, this is about me, to this is actually about what we're trying to achieve as a business what we're trying to facilitate as a business, and how do we get those people easier access, a reduced barrier of entry to the skills they need to help make that successful, that compliments what they do, in their primary role, with a really strong secondary skill set that helps them do all the bits and pieces they need to do to make that job work. >> That's great, I mean you guys have done a great job, I mean it wasn't clear, you know, decade ago, or maybe half a decade ago, who was going to win this battle. Ansible clearly has market momentum and has become the leader. So guys congratulations on that and good job. Keep it going. I really appreciate your time. >> Thank you. >> Thank you. Thanks. >> Okay. This is the cubes, continuous coverage of Ansible Fest, 2021. Keep it right there for more content that educates and inspires. Thanks for watching. (upbeat music)
SUMMARY :
the automation platform. not to be confused with the RPA vendor, needs to be run, you You know the thrust seems to be, the tasks that I do day to So you got to make sure that the person or if you know, a couple to make sure it's, you know, I'm at the end of a 2000 mile, you know, and that you didn't want to automate and the number of people that are involved So that's the whole skills transformation, have to be the, you know, how about you bring us home. it's to achieve what is needed and has become the leader. Thank you. more content that educates
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Tom Anderson, Joe Fitzgerald & Alessandro Perilli, Red Hat | AnsibleFest 2021
(cheerful music) >> Hello everyone, welcome to theCUBE's coverage of AnsibleFest 2021, with Red Hat. Topic of this power panel is the future of automation, we've got a great lineup of CUBE alumni, Joe Fitzgerald, vice president, general manager of the Red Hat business unit, thanks for coming on, Tom Anderson, vice president, product manager of Red Hat, and Alessandro Perilli, the senior director of product market at Red, all good CUBE alumni. Distinct power panel, Joe we'll start out with you, what have you seen in automation game right now, 'cause it continues to evolve. I mean you can't go to an event, a virtual event, or read anything online without hearing AI automation, automation hybrid, automation hybrid hybrid hybrid hybrid, I mean automation is the top conversation in almost all verticals. What do you see happening right now? >> Yeah, it's sort of amazing, you know? Automation is quite fashionable these days, as you pointed out. Automation's always been on the radar of a lot of enterprises, and I think it was always perceived as sort of like that, an efficiency, a task model thing, that people did. Now automation is, if you believe some of the analysts, it's up to a board room imperative in some cases. So we are seeing with our customers that the level of complexity they're dealing with, particularly exaggerated by what's gone past year and a half in the world, is putting a tremendous amount of pressure, attention and importance on automation. So automation's definitely one of the busiest places to be right now. >> What's the big change this year, though? I mean we love the automation conversation, we had it last year a lot too, as well. What's the change, what's the trend right now that's driving this next level automation conversation with customers? >> Well, I'll ask my colleagues to comment on that in a second, but, the challenges here with automation, is people are constrained now, they can't access facilities as easy as they used to be able to. They still need to go fast, some businesses have had to expand dramatically, and introduce new services to handle all sorts of new scenarios, they've had to deploy things faster. Security, not a week goes by you don't read about something going on regarding security and breaches and hacking and things like that, so they're trying to secure things as fast as possible, right, and deploy critical fixes and patches and things like that. So there's just tremendous amount of activity, that's really been exaggerated by what's gone on over the past year. >> And all of this is being compounded with a nature of increasing complexity, that we're seeing in the architecture, explosion microservices, the adoption en masse of containers, and the adoption of multiple clouds for most customers around the world. So really, the extension of the IT environment, especially for large enterprises, enormous for any team, no matter how big it is, so how scale it is, to really go after and look for all the systems, and then the complexity of the architectures, is enormous within that IT environment. It is impossible to scale the applications and to scale the infrastructure, and not scale the IT operations. And so automation becomes really a way to scale IT operations, rather than just keep repeating the same steps over and over, in an attempt to simplify, or to reduce costs. It's well beyond that at this point. >> That's a great point. Tom, what's your reaction to this, because Alessandro brings up a good point, developers are going faster than ever before. The changes of speed and complexity have gone up, so the demand for the IT and/or security groups, or anyone, to be faster, not weeks, minutes. We're talking about a complete time shift here. >> Yeah, so I talk to a lot of customers, and what I keep hearing again and again from them is kind of two things, which is, a need for skills, and reskilling existing staff. When Alessandro talks about the complexity and the scale, think about all the different new tools, new environments, new platforms that these employees and these associates are being exposed to and expected to be able to handle. So, a real, not a skill shortage, but a stress on the skills of the organization. And then secondly, really, our customers are talking to us about the culture in the environment itself, the culture of collaboration, the culture of automation, and the kind of impact that has in our organization, the way teams are now expected to work together, to share information, to share automation, to push, you know, we talk about shifting left in a lot of things now in IT, automation is now shifting left, pushing automation and access to subsystems, IT subsystems and resources, into the hands of people who traditionally haven't had direct access to those resources. So really kind of shift in skills, and a shift in culture I see. >> Ah, the culture. (indistinct), I want to come back to that culture thing, but I want to ask you specifically on that point, do you think automation users still view automation as just repeating and simplifying processes that they already are doing? You've heard the term, "Done it three times, automate it." Is that definition changing and evolving, what's your thoughts? >> Yeah, IT is really changing, going from the traditional, "I'm a network engineer and I use a command line to update my devices I'm responsible for, the config devices, and then I decide to write a playbook using a really cool product like Ansible to drive automation into my daily tasks." And then it comes up to exposing, again, exposing that subsystem I'm responsible for, whatever it is, storage, network, compute, whatever it is, exposing that op so other people can consume it without me being involved, right? So that's a real change in a mindset, and tooling, and approach, that I'm going to expose that op to a set of workflows, business workflows, that drive automation throughout an organization. So that's a real kind of evolution of automation, (indistinct) first, and that's usually focused mostly on day zero, provisioning of a new service. Now we see a lot more focus, or a lot of additional focus on day two operations. How do I automate my day two operations to make them a lot more efficient, as my scale and complexity grows? How do I take the human element out of operating this on a day to day basis? >> So you're saying basically, if I understand you correctly, the system's architecture view, or mindset, around automation, it moves from "Hey, I'm going to use," and Ansible by the way is great for "Hey, I want to automate something, I'm doing a lot," that's cool. But you're looking at it differently. If I understand you correctly, you're saying the automation has to be a system view, meaning you create the rules of the road so that automation can happen at the front lines of the CICD pipeline. You mentioned shift left, is that the difference, is that kind of what's happening here, that's beyond just doing automation, because you can automate it, so you've done that, this is like the next level, is that what you're getting at? >> It is, and we joke about it a little bit, crushing silos, right? Breaking down silos, and again, I keep talking about culture, it really is important, tools are important and technology's important, but the culture's super important, and trying to think of that thing from a systems mindset, of sort of workflows and orchestration of a business process that touches IT components, and how do I automate that and expose that to that workflow, without a human having to touch it, right? Yet still enforce my security protocols, my performance expectations, my compliance stuff, all of that stuff still needs to be enforced, and that's where repeatable automation comes in, of being able to expose this stuff up into these system-level workflows. >> And then there is another element to this (indistinct), I think it's really important to attach to this, the element of speed. We talk about complexity, we talk about scale, but then there is this emerging third dimension, as I call it, that is the speed. And the speed has a number of different articulation, it's the speed when you're thinking about how quickly you need to deliver the application. If you're in a very competitive environment, think about web scale startups for example, or companies in an emerging market, and then you have the speed in terms of reacting to a cybersecurity attack, which Tom just mentioned. And then you have the third kind of speed I'm thinking about right now, which is the increasing amount of artificial intelligence, so an algorithmic kind of operation that is taking place in the organization. For now it's still very limited, but it's not unthinkable that going forward, the operations will be driven, or at least assisted by artificial intelligence. This speed, just like the scale and the complexity we mentioned before, are impossible to be addressed by a single team, and so automation becomes indispensable. >> Yeah, that's a great point, I want to just double click on that, I mean both Tom and Joe were just talking about system, they used the word system. In a subsystem, if one is going faster than the other, to your point, there's a bottleneck there. So if the IT group or security groups are going to take time to approve things, they're not putting rules to the road together to automate and help developers be faster, because look, it's clear, we've been reporting on this in theCUBE, cloud developers are fast. They're moving really fast with code. And so what happens is, if they're going to shift left, that means they're going to be at the point of coding to set policies on security. So, that's going to put pressure on the other subsystems to go faster, so they have to then expose rules of the road, or I'm just making that up, but policy base, or have some systems thinking. They can't just be the old way of saying "No, slow it down." So this is a cultural thing, I think Joe, you brought up culture, Alessandro, you brought up culture. Is that still there? That speed, fast team here and a slow team here? Is that still around, or people getting faster on both sides? And I'm kind of talking about IT, generally speaking, they tend to be slower than the developers. >> Well, just a couple comments, first of all, you heard silos, you heard complexity, you heard speed, talked about shift left. Let me sort of maybe tie those together, right? What's happened to date is every silo has their own set of tooling, right? And so one silo might move very fast, with a very private set of tools, or network management, or security, or whatever, right? And if you think about it, one of the number one skills gaps right now is for automation people. But if an automation person has to learn 17 different tools, 'cause I'm running on three public clouds, I'm on-premise, edge, and I'm doing things to move network storage, compute, security, all sorts of different systems, the tooling is so complicated, right, that I end up with a bunch of specialists. Which can only do one or two things, because they don't know the other domains and they don't know the skills. One of the things we've seen from our customers, I think this is a fundamental shift in automation, is that what we've done with Ansible in particular is, we actually adopted Ansible because of its simplicity. It's actually human-readable, you don't have to be a hardcore programmer to write automation. So that allows the emergence of citizen creators of automation. There's not like a group in some ivory tower that now can make automation and they do it for the masses. Individuals can now use Ansible to create automation. Going cross-domain, Ansible automation touches networks, security, storage, compute, cloud, edge, Linux, Windows, containers, traditional, ITSM, it touches so many systems, that basically what you have is you have a set of power tooling, in Ansible, that allows you now to share automation across teams, 'cause they speak the same language, right? And that's how you go faster. If every silo is fast, but when you have to go inter-silo you slow down, or have to open a ticket, or have some (indistinct) mismatch, it causes delays, errors, and exposures. >> I think that is a very key point, I mean that delay of opening up tickets, not being responsive, Alessandro, you put up machine learning and AI, I mean if you think about what that could do from an automation standpoint, if you can publish the HIPAA rules for your healthcare, you can just traverse that with a bot, right? I mean this is the new... This just saves so much time, why even open up a ticket? So if you can shift left and do the security, and there's kind of rules there, this is a trend, how do you make that happen, how do you bust the silos, and I guess that's the question I'd love to get everyone to react to, because that implies some sort of horizontally scalable control plane. How does someone do that in an architectural way, that doesn't really kind of, maybe break everything, or make the (indistinct) go into a cultural sideways situation? >> Maybe I can jump in, and grab this one, and then maybe ask Alessandro to weigh in afterwards, but, what we've seen and what you'll see some of the speakers at AnsibleFest this year talk about, from a cultural perspective is bringing teams together across automation guilds, JPMC calls it a community of practice, where they're bringing hundreds and thousands of individuals in the organization together virtually, into these teams that share best practices, and processes and automation that they've created. Secondly, and this is a little bit of a shameless plug for Ansible, which is having a common language, a common automation language across these teams, so that sharing becomes obviously a lot easier when you're using the same language. And then thirdly, what we see a lot now is people treating automation as code. Storing that, and get version managing and version controlling and checking in, checking out, really thinking of automation differently from an individual writing a script, to this being infrastructure or whatever my subsystem is, managed it and automated it as code, and thinking of themselves as people responsible for code. >> These are all great points. I think that on top of all these things, there is an additional element which is change management. You cannot count on technology alone to change something that is purely cultural, as we kept saying during this video right now. So, I believe that a key element to win, to succeed in an automation project, is to couple the technology, great technology, easy to understand, able to become the common language as Tom just said, with an effort in change management that starts from the top. It's something you don't see very often because a technology vendor rarely works with a more consulting firm, but it's definitely an area that I think would be very interesting to explore for our customers. >> That's a great point on the change management, but let me ask you, what do you think it needs to make automation more frictionless for users, what do you see that needs to happen, Alessandro? >> I think there are at least a couple of elements that need to change. The first one is that, the effort that we're seeing right now in the industry, to further democratize the capability to automate has to go one notch further. And by that I mean, implementing cell service provisioning portals and ways for automatically execute an automation workflow that already exists, so that an end user, somebody that works in the line of business, and doesn't understand necessarily what the automation workflow, the script is doing, still able to use it, to consume it when it, she or he needs to use it. This is the first element, and then the second element that is definitely more ambitious, is about the language, about how do I actually write the automation workflow? This is a key problem. It's true that some automation engines and some workflows have done, historically speaking, a better job than others, in simplifying the way we write automation workflows, and definitely this is much simpler than writing code with a programming language, and it's simpler than writing automation compared to a tool that we use 10, 15 years ago. But still, there is a certain amount of complexity, because you need to understand how to write in a way that the automation framework understands, and you need even before that, you need to express what you want to achieve, and in a way that the automation engine understands. So, I'm thinking that going forward we'll start to see artificial intelligence being applied to this problem, in a way that's very similar to what OpenAI Microsoft are doing with Codex, the capability that is a model that allows a person to write in plain English through a comment in code, to translate that comment into actual code, taken from GitHub or through the machine learning process that's been done. I'm really thinking that going forward, we will start to see some effort in the same direction, but applied to automation. What if the AI could assist us, not replace us, in writing the automation workflow so that more people are capable to translating what they want to achieve, in a way that is automatable? >> So you're saying the language, making it easy to program, or write, or create. Being a creator of automation. And then having that be available as code, with other code, so there's kind of this new paradigm of automating the automation. >> In a sense, this is absolutely true, yes. >> In addition to that, John, I think there's another dimension here which is often overlooked, which we do spend a lot of time on. It's one thing to have things like Alessandro mentioned, that are front edge in terms of helping you write code, but you want to know something? In big organizations, a lot of times what we find is, someone's already written the code that you need. You know what the problem is? You don't know about it, you can't find it, you can't share it and you can't collaborate on it, so the best code is something that somebody's already invested the time to write, test, burn in, certify, what if they could share it, and what if people could find it, and then reuse it? Right, everybody's talking about low code, no code, well, reuse is the best, right? Because you've already invested expertise into doing it. So we've spent a lot of time working with our customers based on their feedback, on building the tools necessary for them to share automation, to collaborate on it, certify it, and also to create that supply chain from partners who create integrations and interfaces to their systems, and to be able to share that content through the supply chain out to our customers and have them be able to share automation across very large globally distributed organizations. Very powerful. >> That's a powerful point, I mean reuse, leverage there, is phenomenal. Discovery engine's got to be built. You got to know, I mean someone's got to build a search engine for the code. "Hey code, who's written some code?" But just a whole 'nother mindset, so this brings up my next question for you guys, 'cause this is really, we're teasing out the biggest things coming next in automation. These are all great points, they're all about the future, where will the puck be, let's skate to where the puck will be, but it's computer science and automation that's being democratized and opened up more, so it's, what do you guys think is the biggest thing coming next for automation? >> Joe, you want to go next? >> Sure. Sure. Yeah, I'll take it. So we're getting a glimpse of that with a number of customers right now that we're working with that are doing things around concepts like self-healing infrastructures. Well what the heck is that? Basically, it's tying event systems, and AI, which is looking at what's going on in an environment, and deciding that something is broken, sub-optimal, spending too much, there's some issue that needs to be dealt with. In the old days, it was, that system would stop with opening a ticket, dispatch some people who were either manually or semi-automated go fix their whatever. Now people are connecting these systems and saying "Wait a minute. I've got all this rich data coming through my eventing systems. I can make some sense out of it with AI or machine learning. Then I can drive automation, I just eliminated a whole bunch of people, time, exposure, cost, everything else." So I think that, sort of a ventureman automation is going to be huge. I'm going to argue that every single system in the world that uses AI, the result of that's going to be, I want to go do something, I want to change, optimize my move, secure, stop, start, relocate, how's that going to get done? It's going to get done with automation. >> And what Joe just said is really highly successful in the consumer space. If you think about solutions like If This Then That, or Zapier for example, those are examples of event-driven automation. They've been in the consumer space for a long time, and they are wildly popular to the point that there are dozens of clones and competitors. The enterprise space, it didn't adopt the same approach so far, but we start to see event bridges, and event hubs that can really help with this. And this really connects to the previous point, at this point I'm a broken record, which is about the speed and the complexity. If the environment is so spread out, so complex, and it goes all the way to the edge, and all these events take place at a neck-breaking pace, the only way for you is to tie the automation workflows that you have written, to a trigger, an event that takes place at some point, according to your logic. >> Tom, what are your thoughts? >> Yeah, last but not least on that kind of thread, which is sort of the architectures as we get out to the edge, what does it take to automate things at the edge? We thought there was a big jump from data center to cloud, and now when you start extending that out to the edge, am I going to need a new automation platform to handle those edge devices? Will I need a new language, will I need a new team, or can I connect these things together using a common platform to develop the automate at the edge? And I think that's where we see some of our customers moving now, which is automating those edge environments which have become critical to their business. >> Awesome, I want to ask one final question while I've got you guys here in this power panel, great insights here. Operational complexity was mentioned, skills gap was mentioned earlier, I want to ask you guys about the organizational behavior and dynamic going on with this change. Automation, hybrid, multi-cloud, all happening. When you start getting into speed of application development for the modern app, opensource where things are opening up and things are going to be democratized with automation and code and writing automation, and scaling that, you're going to have a cultural battle that's happening, and we're kind of seeing it play out in real time. DevOps has kind of gone and been successful, and we're seeing cloud-native bring new innovation, people are refactoring their business models with cloud technologies, now the edge is here, so this idea of speed, shifting left, from a developer standpoint, is putting pressure on the old, incumbent systems, like the security group, or the IT group that's still holding onto their ticketing system, and they're slower, they're getting requests, and the developer's like "Okay, go faster, I want this done faster." So we're seeing departments reorganizing. What do you guys see, 'cause Red Hat, you guys have been in there, all these big accounts for the generation of this modern era. What's the cultural dynamics happening, and what can companies do to be successful, to get to the next level? >> So I think for us, John, we certainly see it and we experience it, across thousands of customers, and what we've done as an organization is put together adoption journeys, a consulting engagement for our customers around an automation adoption journey, and that isn't just about the technology, it's all throughout that technology, it's about those cultural things, thinking differently about the way I automate and the way I share, and the way I do these tasks. So it's as much about cultural and process as it is about technology. And our customers are asking us for that help. Red Hat, you have thousands of customers that are using this product, surely you can come and tell us how we can achieve more with automation, how can we break down these silos, how can we move faster, and so we've put together these offerings, both directly as well as with our partners, to try and help these customers kind of get over that cultural hump. >> Awesome. Anyone else want to react to the cultural shift and dynamics and how it can play out in a positive way? >> Yeah, I think that it's a huge issue. We always talk about people, processes, and technology. Well the people issue's a really big deal here. We're seeing customers, huge organizations, with really capable teams building apps and services and infrastructures, saying "Help me think about automation in a new way." The old days, it was "Hey, I'm thinking about it as a cost savings thing." Yeah, there's still cost savings in there. To your point, John, now they're talking about speed, and security, and things like that. How fast, zero day exploits, now it's like zero hour exploits. How fast can I think about securing something? You know, time to heal, time to secure, time to optimize, so people are asking us, "What are the best practices? What is the best way to look at what I've got, my automation deficits," used to have tech deficits, now you got automation deficits, right? "What do I need to do culturally?" It's very similar to what happened with DevOps, right? Getting teams to get together and think about it differently and holistically, that same sort of transition is happening, and we're helping customers do that, 'cause we're talking to a lot of them where you've got the scholars have been through it. >> Awesome. Alessandro, your thoughts on this issue. >> I think that what Tom and Joe just said is going to further aggravate, it's going to happen more and more going forward, and there is a reason for that. And this connects back with the skill problem, that we discussed before. In the last 10 years, I've seen growing demand for developers to become experts in a lot of areas that have nothing to do with development, code development. They had to become experts in cloud infrastructures, they had to become experts in security because, you've probably heard this many times, security's everybody's responsibility. Now they've been asked to become experts in artificial intelligence, transforming their title into something like ML engineer. The amount of skills and disciplines that they need to master, alone, by themself, would require a lifetime of work. And we're asking human beings to get better and better at all of these things, and all of the best practice. It's absolutely impossible. And so the only way for them, yeah, five jobs in one, six jobs in one, right? Probably for the same seller, and the only way that these people can execute the best practice, enforce the best practice, if the best practices are encoded in automation workflow, not necessarily written by them, but by somebody else, and execute them at the right time, the right context, and for the right reason. >> It's like the five tool player in baseball, you got to do five different things, I mean this is, you got to do AI, you got to do machine learning, you got to have access to all the data, you got to do all these different things. This is the future of automation, and automation's critical. I've never heard that term, automation deficit or automation debt, we used to talk about tech debt, but I think automation is so important because the only way to go fast is to have automation, kind of at the center of it. This is a huge, huge topic. Thank you very much for coming on, power panel on the future of automation, Joe, Tom, Alessandro from Red Hat, thanks for coming on, everyone, really appreciate the insight, great conversation. >> Thanks, John. >> 'Kay, this is theCUBE's coverage of AnsibleFest 2021 virtual. This is theCUBE, I'm John Furrier, your host, thanks for watching. (calm music)
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is the future of automation, one of the busiest places to be right now. What's the change, what's in a second, but, the and the adoption of multiple clouds or anyone, to be faster, and the kind of impact that back to that culture thing, that I'm going to expose that the automation has to be a system view, and expose that to that workflow, as I call it, that is the speed. that means they're going to and I'm doing things to and I guess that's the question in the organization together virtually, So, I believe that a key element to win, the capability to automate of automating the automation. In a sense, this is already invested the time to write, test, I mean someone's got to build the result of that's going to be, the only way for you is to extending that out to the edge, and things are going to be democratized and that isn't just about the technology, to the cultural shift What is the best way to your thoughts on this issue. and the only way that these people kind of at the center of it. of AnsibleFest 2021 virtual.
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Tom Anderson, Red Hat | AnsibleFest 2021
(bright music) >> Well, hi everybody. John Walls here on theCUBE, continuing our coverage of AnsibleFest 2021 with Tom Anderson, the Vice President of Product Management at Red Hat. And Tom, you've been the answer, man, for theCUBE here over the last a week, 10 days or so. Third cube appearance, I hope we haven't worn you out. >> No, you haven't John, I love it, I love doing it. So that's great to have you have you at the event. >> Thank you for letting us be a part of that. It's been a lot of fun. Let's let's go and look at the event now. As far as big picture here, major takeaways that you think that have been talked about, that you think you'd like people, customers to go home with. If you will, though, a lot of this has been virtual obviously, but when I say go home, I made that figuratively, but what, what do you want people to remember and then apply to their businesses? >> Right. So being a product guy, I want to talk about products usually, right? So the big kind of product announcements from this year's event have been the rollout, and really, the next generation of the Ansible automation platform, which is really a rearchitecture turning it into a cloud native application an automation application itself that scales to our customer needs. So a lot of big announcements around that. And so what does that do for customers? That's really bringing them the automation platform that they can scale from the data center, to the cloud, to the Edge and everywhere in between, across a single platform with a single easy to use automation language. And then secondly, on that, as automation starts to shift left, we always talk about technology shifting left towards the developer, as automation is also shifting left towards the developer and other personas in an organization we're really happy about the developer tools and the tooling that we're providing to the customers with the new automation platform too, that brings development of content automation content. So the creation, the testing, the deployment and the management of that content across an enterprise far easier than it's ever been. So it's really kind of, it's a little bit about the democratization of automation. We see that shifting left, if you will. And I know I've said that already, but we see that shifting left of automation into other parts of the organization, beyond the domain experts, the network engineers or the storage experts, et cetera, pushing that automation out into the hands of other personas in the organization has been a big trend that we've seen and a lot of product announcements around that. So really excited about the product announcements in particular, but also the involvement and the engagement of our ecosystem, our upstream community. So important to our product and our success, our ecosystem partners, and obviously last but not least our customers and our users. >> So you hit a lot of big topics there. So let's talk about the Edge. You know, that seems to be a, you know, a fairly significant trend at this point, right? 'Cause trying to get the automation out there where the data besides, and that's where the apps are. Right? So where the data is, that's where things are happening out there on the Edge. So maybe just dive into that a little bit and about how you're trying to facilitate that need. >> Yeah. So a couple of trends around the Edge, obviously it's the architecture itself with lower capacity or lower capability devices and compute infrastructure at the Edge. And whether that's at the far edge with very low capacity devices, or even at near edge scenarios where you don't have, you know, data center, IT people out there to support those environments. So being able to get at those low capability, low capacity environments remotely Ansible is a really good fit for that because of our agentless architecture, the agentless architecture of Ansible itself allows you to drive automation out into the devices and into the environments where there isn't a high capacity infrastructure. And the other thing that the other theme that we've seen is one of the commonalities that no matter where the compute is taking place and the users are, there always has to be network. So we see a lot of network automation use cases out at the Edge and Ansible is, you know, the defacto network automation solution in the market. So we see a lot of our customers driving Ansible use cases out into their Edge devices. >> You know, you talk about development too, and just kind of this changing relationship between Ansible and DevOps and how that has certainly been maturing and seems to be really taking off right now. >> Yeah. So for, you know, what we've seen a lot of, as you know, is becoming frictionless, right? How do we take the friction out of the system that frees developers up to be more productive for organizations to be more agile, to roll out applications faster? How do we do that? We need to get access to the infrastructure and the resources that developers need. We need to get that access into their hands when they need it. And in our frictionless sort of way, right? So, you know, all of the old school, traditional ways of developers having to get infrastructure by opening a help desk ticket to get servers built for them and waiting for IT ops to build the servers and to deploy them and to send them back a message, all that is gone now. These, you know, subsystem owners, whether that's compute or cloud or network or storage, their ability to use Ansible to expose their resources for consumption by other personas, developers in this case, makes developers happy and more efficient because they can just use those automation playbooks, those Ansible playbooks to deploy the infrastructure that they need to develop, test and deploy their applications on. And the actual subsystem owners themselves can be assured that the usage of those environments is compliant with their standards because they've built and shared the automation with those developers to be able to consume when they want. So we're making both sides happy, agile, efficient developers and happy infrastructure owners, because they know that the governance and compliance around that system usage is on point with what they need and what they want. >> Yeah. It's a big win-win and a very good point. I always like it when we kind of get down to the nitty-gritty and talk about what a customer is really doing. Yeah. And because if we could talk about hypotheticals and trends and developing and maturity rates and all those kinds of things, but in terms of actual customers, you know, what people really are doing, what do you think have been a few of the plums that you'd like to make sure people were paying attention to? >> Yeah. I think from this year's event, I was really taken by the JP Morgan Chase presentation. And it really kind of fits into my idea of shifting left in the democratization of automation. They talked about, I think the number was around 7,000 people, associates inside that organization that are across 22 countries. So kind of global consumption of this. Building automation playbooks and sharing those across the organization. I mean, so gone are the days of, you know, very small teams of people doing, just automating the things that they do and it's grown so big. And, so pervasive now, I think JP Morgan Chase really kind of brings that out, tease that out, that kind of cultural impacts that's had on their organization, the efficiencies that have been able to draw off from that their ability to bring the developers and their operations teams together to be working as one. I think their story is really fantastic. And I think this is the second year. I think this is the second year that JP Morgan Chase has been presenting at Fest and this years session was fantastic. I really, really enjoyed that. So I would encourage, I would encourage anybody to go back and look at the recording of that session and there's game six groups, total other end of the spectrum, right? Financial services, JP Morgan Chase, global company to Gamesis, right? These people who are rolling out new games and need to be able to manage capacity really well. When a new game hits, right? Think about a new game hits and the type of demand and consumption there is for that game. And then the underlying infrastructure to support it. And Gamesis did a really great presentation around being able to scale out automation to scale up and down automation, to be able to spin up clusters and deploy infrastructure, to run their games on an as-needed basis. So kind of that business agility and how automation is driving that, or business agility is driving the need for automation in these organizations. So that that's just a couple of examples, but there was a good ones from another financial services that talked about the cultural impacts of automation, their idea of extreme automation. In fact, one of the sessions I interviewed Joe Mills, a gentlemen from this card services, financial services company, and he talked about extreme automation there and how they're using automation guilds in communities of practice in their organization to get over the cultural hurdles of adopting automation and sharing automation across an organization. >> Hm. So a wide array obviously of customer uses and all very effective, I guess, and, you know, and telling their own story. Somewhat related to that, and you, as you put it out there too, if you want to go back and look, these are really great case studies to take a look at. For those who, again, who maybe couldn't attend, or haven't had a chance to look at any of the sessions yet, what are some of the kinds of things that were discussed in terms of sessions to give somebody a flavor of what was discussed and maybe to tease them a little bit for next year, right? And just in case that you weren't able to participate and can't right now, there's always next year. So maybe if you could give us a little bit of flavor of that, too. >> Yeah. So we kind of break down the sessions a little bit into the more kind of technical sessions and then the sort of less technical sessions, let's put it that way. And on the technical session front, certainly a couple of sessions were really about getting started. Those are always popular with people new to Ansible. So there's the session that aired on the 29th, which has been recorded and you can rewatch it. That's getting started Q and A with the technical Ansible experts. That's a really, really great session 'cause you see that the types of questions that are being asked. So you know, you're not alone. If you're new to Ansible, the types of questions are probably the questions that you have as well. And then the, obviously the value of the tech Ansible experts who are answering this question. So that was a great session. And then for a lot of folks who may want to get involved in the community, the upstream community, there's a great session that was also on the 29th. And it was recorded for rewatching, around getting started with participation in the Ansible community and a live Q and A there. So the Ansible community, for those who don't know is a large, robust, vibrant, upstream community of users, of software companies, of all manners of people that are contributing and contributing upstream to the code and making Ansible a better solution for them and for everybody. So that's a great session. And then last but not least, almost always the most popular session is the roadmap sessions and Massimo Ferrari, gentleman on my team did a great session on the Ansible roadmap. So I do a search on roadmap in the session catalog, and you can see the recording of that. So that's always a big deal. >> Yeah, roadmaps were great, right? Because especially for newcomers, they want to know how I'm down here at 0.0. And, I've got a destination in mind, I want to go way out there. So how do I get there? So, to that point for somebody who is beginning their journey, and maybe they have, you know, they're automated with the ability to manually intervene, right? And now you've got to take the hands off the wheel and you're going to allow for full automation. So how, what's the message you want to get across to those people who maybe are going to lose that security blanket they've been hanging on to, you know, for a long time and you take the wheels off and go. >> No John, that's a great question. And that's usually a big apprehension of kind of full automation, which is, you know, that kind of turning over the reins, if you will, right to somebody else. If I'm the person who's responsible for this storage system, if I'm the person responsible for this network elements, these routers, these firewalls, whatever it might be, I'm really kind of freaked out about giving controls or access to those things, from a configuration standpoint, to people outside of my organization, who don't have the same level of expertise that I do, but here's the deal that in a well implemented well architected Ansible automation platform environment, you can control the type of automation that people do. Who does that against what managing that automation as code. So checking in, checking out, version control, deployment access. So there's a lot of controls that can be put in place. So it isn't just a free-for-all automated. Everybody automating everything. Organizations can roll out automation and have access to different kinds of automation, can control and manage what their organizations can use and see and do with Ansible. So there's lots of controls built-in for organizations to put in place and to make those subsystem owners give them confidence that how people are accessing their subsystems using Ansible automation can be controlled in a way that makes them comfortable and assures compliance and governance around those resources. >> Well, Tom, we appreciate the time. Once again, I know you've been a regular here on theCUBE over the course of the event. We'll give you a little bit of time off and let you get back to your day job, but we do appreciate that and I wish you success down the road. >> Thank you very much. And we'll see you again next year. >> You bet. Thank you, Tom Anderson, joining us Vice President of Product Management at Red Hat, talking about AnsibleFest, 2021. I'm John Walls, and you're watching theCUBE. (lively instrumental music)
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Constance Thompson, ACORE & Blair Anderson, AWS | AWS Summit DC 2021
>>mhm. Here live in Washington D. C. For two days of wall to wall coverage. I'm john for your host of the cube. Got two great guests here, constant Thompson V. P. Of diversity equity inclusion program at a core american council of renewable energy and Blair Anderson, director of public policy industries at AWS. Thanks for coming on the cube. Thanks for having us. So first of all, big announcement on stage max Peterson, head of public sector announced some big news with a core. Tell us what it >>is. Well we are going to be partnered with amazon to do a supply chain study on how we can best diversify the renewable energy supply chain. So we're actually gonna have baseline data on where we should start to be able to create a program that's going to be a model for the renewable energy industry on how to develop and support the success of black women and bipac owned um firms. So >>this program that you're running accelerate accelerate your programs and membership tell more has it worked? And why the successes having, what is amazon's relationship with it Besides funding? Is there other things you can talk about? >>Yeah. So accelerate wouldn't have been possible if it wasn't for people like Shannon Kellogg with a W. S. Um who about a year ago after the George Floyd murders said, you know, what are we doing as a core? He sits on our board um in this area and we had to say nothing. So um Shannon. And a group of leaders got together and workshop this idea. Let's create a membership program for women and minority owned businesses so that they can be successful in renewable energy. Let's pick a cohort and let's do whether it takes to make them successful. Everything from introducing them to business connects, to mentoring them to even legal services for them. >>Well, yeah, this is like an interesting dynamic. Remember Andy Jassy was on stage when he was the ceo of a W S a year ago, I kind of was preaching, you hate that, I said that word, but preaching to the audience build, build, build, there's an entrepreneurship, public sector vibe going on right now, very entrepreneurial across every industry. I mean, this is a real thing that's going on. >>Yeah, so we're super excited about this opportunity, the work that core has done to lead on this program for the last year, especially with Constance coming in, becoming the leader has kind of been able to take this idea that she mentioned that AWS was kind of a founding member at the genesis of it about a year ago. She's taking this idea that many of these folks put on paper And been able to turn it into a really hard substantive efforts to move it forward. So we've been able to have great conversations with many of these 15 companies that have been brought into the program and start building a relationship with them. I think, as you have seen around a WS like we believe strongly in innovation and creativity. the renewable energy industry is very similarly there is a lot of kind of thinking big and innovative spirit that needs to take place in that space and having the diversity at all levels of these companies is kind of an important component to be able to move that entrepreneurship forward. >>You know, cost is one of the things that we've been reporting on until getting on the cube is right in the wheelhouse of what you're doing is a cultural change happening. And that cultural change with amazon and cloud computing is causing structural changes which are opportunities like radical structural changes. So that means old incumbent, the old guard as you guys call it, this can be replaced not because people hate them because they're inadequate. So you start to see this kind of mindset shift, entrepreneurial, impact oriented I can make a change but actually I can level up pretty quick because the people in charge don't know cloud, I mean I hate to put it bluntly like that, but if you're not on that edge, if you're not not on that wave, your driftwood. >>Yeah. You know it's funny you say that I like to call it, our members are making systemic disruptions to the system in a very equitable way, meaning our members are in communities like Chicago Jackson Tennessee there in the north end of texas, they are in um everywhere and they're in the communities, making these systemic disruptions to the way things happen, the way we talk about renewable energy to the way we deploy solar, they're making those kind of changes. So to your point they're doing it, we have to catch up to them because they're already out there, they're moving their entrepreneurial, >>it's like, it's like there's a class of entrepreneurship and evolving and it's like everyone's got the pedigree, this or that knowledge is knowledge and you can apply it in software, you could be shrink wrapped software you put on the shelves called shelf where no successful inventory, give it back cloud computing. If you're not successful. Like right now it's not working. So if you don't have results, no one bought it, it must not work. So it's easy to identify what's working. Yes, so that eliminates a lot of dogma, a lot of weird blocking. It's true, this is a democratization of >>absolutely, I think you're talking about transparency and transparency is one of the tenets of inclusion. If you're truly doing things to be inclusive, transparent and that's where you see the changes, that's exactly what you're talking >>about data driven. That's one thing I love about this data world data is now part of like how apps are built, it's not like a database, then you go fetch a file data is now transparently available. If you know what to look for it if it's available. So the whole old silo mentality, this is one of the amazon strength blair you guys are doing. So I have to ask how is this translating out in the public policy world because you know, when you can make this kind of change quicker, you're gonna have some wins under your belt. Yeah, you gotta double down on those. I >>think, I think there's a lot of transformation we're talking about in this conversation. You take kind of one of the missions we're talking about here, which is around clean energy and the expansion of clean energy, Aws and Amazon. We have procured 10 gigawatts of renewable power and making us the largest corporate procure globally, to kind of put that in maybe a little bit more approachable context, that's the equivalent of powering 2.5 million homes. Um and there's still farther to go to be able to meet that kind of think big that is happening in the industry right now, you have to have a broad, diverse industry to be able to reach all those communities to be, have kind of all types of different leaders in it, because we need everybody at the table both for the industry, but also for the communities that are being served. >>What does sustainability mean to you? Because this is a core focus, I know the energy things huge, but it's not obvious to some people, but it's getting better. What are the what's the core 10ets behind the sustainability strategy? >>Yeah, no, I think there's a lot of different ways you can take a stab at that for us. It's uh probably most uh out there in the public that people talk about is our climate pledge. This is kind of a um goal that we've set to be uh net zero carbon by 2040 which is 10, 10 years ahead of the paris Climate change within that. There are components of that that are related to electric vehicles, clean energy, renewable energy procurement, carbon offset programs around the world. I think throughout all of that is kind of coming back to, as you said, with sustainability and approaching climate change as a as an issue that needs a comprehensive holistic approach to talk >>about some of the stories and the members that you have because is the recruiting strategy climate change? Or is there another like how do you because renewable energy could be a no brainer, but how to get people excited? Like save the world. What's the what's the what's the, what are people aligning with then? What's their reaction? So, >>You know, it's very simply the way we see with our members, most of our members, 87% of them are in the solar area. Many of them when we talk about sustainability, how can people live their lives in a way where they save money on their energy bills? How can communities understand how they can harness their own renewable energy, make a little money from that, but also live their lives in a very peaceful, sustainable, peaceful, sustainable way. Right, so that's part of it as an example, a couple of examples is that we have um 548 capital is a member company. And keep in mind that these are early startup companies. 5 48 capital is in Chicago and their models started off with we want all homes in our communities and these are places in the hood, some of them um son text works with people, it works with spanish speaking customers solely in texas where they explain to them the benefits of renewable energy. They explain the benefits of a sustainability and what it is. I mean that's so that's kind of what we're looking >>at here is just kind of show up and just kind of telling the truth >>exactly and show them the benefits that they've kind of not been leading on. Actually. The other thing is that this is about economics. So this renewable energy movement that we're going through is about economics. It is a it's our next wave of being able to ensure americans are able to live lives in a in a way that's meaningful economic. >>Well you've got visibility on the unit economics event good energy. There's also a community angle. >>Yes, absolutely. >>About some of those stories around the community response to this idea, wow this actually is gettable. Yeah, we >>solar is one of our members and it's owned by the first female community solar own company out of. She's out of Baltimore but she has a solar farm here in D. C. And what she did was was engaged churches in how can you get involved in this renewable energy movement? How can you save money? How can you create a community around around this work? We sold as an example of that um son text, I have to mention them again. They speak with they work with only spanish speaking customers who had no clue about this and who are now making having their lives live better because of it, >>you know, affecting change is hard now you've got a tailwind with structural change in systemic opportunities there. What are the blockers? What are the blockers right now? Is an awareness, is it participation community? >>I'm sorry, it's your show and I've >>interrupted, you know, >>we talk about entrepreneurs in the space, particularly women and those from bipod communities. The first thing that you'll hear is they'll say we don't have access to capital people. The terms around getting capital to start up are tough and their barriers there's so that's one the second is awareness and that's awareness of introducing them to companies that might want to do business with them. So that's something that's a benefit for a core occurs. Members are all people who touch every renewable energy transaction from the finances to the developers to the to the buyers. So this is what makes it unique. So what we're doing with accelerate is breaking down the barriers of access to capital by introducing them to people who can potentially support their work but also introducing them to companies that can help them be a part of their supply chain, which is why the study that max announced is amazing because we're going to be able to have baseline data on what, what are the demographics of the supply chain in the renewable energy and what can we do about it? And we're gonna scale accelerate to be a model for the industry >>and that's the transparency angle. Get the baseline, understand this is classic Amazonian thinking, get the baseline, raise the bar, >>you can see why you get >>so OK, so a lot of great stories, how do people get involved? Obviously amazon is taking the lead leadership role here. What can people do to get involved? >>So if you want to support the program as amazon is a corn dot org accelerate or Thompson at a core dot org. That's my email address. If you'd like to become a member company and accelerate program will be opening up applications towards the latter part of this year november december again a core dot org slash accelerate >>renewable energy. What's the coolest thing you've seen so far in your programme around neutral energy um, could be story, it could be people story could be tech story. What's the coolest thing you've seen spot there? Yeah, you really did. You >>know, I think we have a company called clear look, that's a member there out of Jackson Tennessee and they're actually working with retailers are renewable energy credits to create, to create renewable energy farms in their area. And I, what I think is so cool is that she's disrupting the way that you go about using renewable energy credits. Clear loop dot org. Look them >>up in the new york times. Had a story. I'm just reading California other areas. We have a high density of electric vehicles, it's training the power grid. So this idea of coming in, come back is what it's not sure yet. It's not, this is kind of where it's going. So okay, what's the cool thing you've seen? >>No, for me, I've just enjoyed kind of, I've enjoyed the journey. I think the moment for me where I could see that this was real and this was going to be a impactful program constants organized. It's called a speed dating, a virtual speed dating for us with about eight different companies and it was fascinating to get on, spend some time being able to interact with eight different companies. Um, who we probably would not have ever had kind of introduction to before in the past either. They didn't know how to get in touch with us. We didn't know how to get in touch with them and it kind of opens your eyes to all the different ways. People are approaching this problem and starts the executives who I had in these colors. You can see their wheels spinning the ideas sparking of oh there's some cool ideas here. There's something new that we could do. We should explore further. Nothing I can announce at the moment but lots of lots of good uh I'm >>sure the baseline max got baseline studies. I'm sure there will be a lot of doubling down opportunities on success or not success because you want to have the data, you know what to work on. Its true cause a great mission. I'm really impressed. Congratulations. Thank you announcement and love the programme. Thank you. Take a minute to give a plug anyone or public >>thanks Shannon Kellogg. Shannon was really behind it. He's a member of our board represents a W. S. And was really behind, we gotta do something. It's got to be unique and it's got to be something intentional. And here we are today I want to give a >>great opportunity. Thanks for coming in, appreciate it. Thank you for having more cube coverage here from Washington D. C. Amazon web services, public Sector summit. An event in person where people are face to face. This is great stuff is the cube right back after this short break. Mhm. Mhm. Mhm
SUMMARY :
Thanks for coming on the cube. how to develop and support the success of black women and bipac owned um firms. S. Um who about a year ago after the George Floyd murders said, you know, what are we doing as a core? I kind of was preaching, you hate that, I said that word, but preaching to the audience build, becoming the leader has kind of been able to take this idea that she mentioned that AWS the old guard as you guys call it, this can be replaced not because people So to your point they're doing it, we have to catch up to them because they're already out there, everyone's got the pedigree, this or that knowledge is knowledge and you can apply absolutely, I think you're talking about transparency and transparency is one of the tenets of inclusion. So I have to ask how is this translating out in the public policy world because you know, kind of one of the missions we're talking about here, which is around clean energy and the expansion of clean energy, but it's not obvious to some people, but it's getting better. There are components of that that are related to about some of the stories and the members that you have because is the recruiting strategy climate a couple of examples is that we have um 548 capital is a member company. able to ensure americans are able to live lives in a in a way that's meaningful economic. Well you've got visibility on the unit economics event good energy. About some of those stories around the community response to this idea, wow this actually is gettable. How can you create a community around around this work? What are the blockers right now? the to the buyers. and that's the transparency angle. What can people do to get involved? So if you want to support the program as amazon is a corn dot org accelerate or Thompson What's the coolest thing you've seen so far in your programme around neutral energy um, disrupting the way that you go about using renewable energy credits. So this idea of coming in, come back is what it's not sure yet. We didn't know how to get in touch with them and it Take a minute to give a plug anyone It's got to be unique and it's got to be something intentional. This is great stuff is the cube right back after this short break.
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Knox Anderson, Sysdig | AWS Startup Showcase
(upbeat music) >> Welcome to the Q3 AWS Startup Showcase. I'm Lisa Martin. I'm pleased to welcome Knox Anderson, the VP of Product Management, from Sysdig, to the program. Knox, welcome. >> Thanks for having me, Lisa. >> Excited to uncover Sysdig. Talk to me about what you guys do. >> So Sysdig, we are a secure DevOps platform, and we're going to really allow customers to secure the entire lifecycle of an application from source to production. So give you the ability to scan IAC for security best practices, misconfiguration, help you facilitate things like image scanning as part of the build process, and then monitor runtime behavior for compliance or threats, and then finish up with incident response, so that you can respond to and recover from incidents quickly. >> What are some of the main challenges that you're solving and have those changed in the last 18 months? >> I'd say the main challenge people face today is a skills gap with Kubernetes. Everyone wants to use Kubernetes, but the amount of people that can operate those platforms is really difficult. And then getting visibility into the apps, that's running in those environments is also a huge challenge. So with Sysdig, we provide just an easy way to get your Kubernetes clusters instrumented, and then provide strong coverage for threat detection, compliance, and then observability for those environments. >> One of the things that we've seen in the last 18 months is a big change in the front landscape. So, I'm very curious to understand how you're helping customers navigate some of the major dynamics that are going on. >> Yeah, I'd say, the adoption of cloud and the adoption of Kubernetes have, have changed drastically. I'd say every single week, there's a different environment that has a cryptomining container. That's spun up in there. Obviously, if the price of a Bitcoin and things like that go up, there's more and more people that want to steal your resources for mining. So, we're seeing attacks of people pulling public images for Docker hub onto their clusters, and there's a couple of different ways that we'll help customers see that. We have default Falco rules, better vetted by the open source community to detect cryptomining. And then we also see a leading indicator of this as some of the metrics we, we collect for resource abuse and those types of things where you'll see the CPU spike, and then can easily identify some workload that could have been compromised and is now using your resources to mine Bitcoin or some other alt-coin. >> Give me a picture of a Sysdig customer. Help me understand the challenges they had, why they chose you and some of the results that they're achieving. >> Yeah, I used to say that we were very focused on financial services, but now everyone is doing Kubernetes. Really where we get introduced to an organization is they have their two or three clusters that are now in production and I'm going through a compliance audit, or it's now a big enough part of my estate that I need to get security for this Kubernetes and cloud environment. And, so we come in to really provide kind of the end-to-end tools that you would need for that compliance audit or to meet your internal security guidelines. So they'll usually have us integrated within their Dev pipelines so that developers are getting actionable data about what they need to do to make sure their workloads are as secure as possible before they get deployed to production. So that's part of that shift, left mindset. And then the second main point is around runtime detection. And that's where we started off by building our open source tool Falco, which is now a CNCF project. And that gives people visibility into the common things like, who's accessing my environment? Are there any suspicious connections? Are my workloads doing what they expected? And, those types of things. >> Since the threat landscape has changed so much in the last year and a half, as I mentioned. Are the conversations you're having with customers changing? Is this something at the C-suite or the board level from a security and a visibility standpoint? >> I think containers and Kubernetes and cloud adoption under the big umbrella of digital transformation is definitely at board level objective. And then, that starts to trickle down to, okay, we're taking this app from my on-prem data center, it's now in the cloud and it has to meet the twenty security mandates have been meeting for the last fifteen years. What am I going to do? And so definitely there's practitioners that are coming in and picking tools for different environments. But, I would definitely say that cloud adoption and Kubernetes adoption are something that everyone is trying to accelerate as quickly as possible. >> We've seen a lot of acceleration of cloud adoption in the last eighteen months here, right? Now, something that I want to get into with you is the recent executive order, the White House getting involved. How is this changing the cybersecurity discussion across industries? >> I really like how they kind of brought better awareness to some of the cybersecurity best practices. It's aligned with a lot of the NIST guidance that's come out before, but now cloud providers are picking, private sector, public sector are all looking at this as kind of a new set of standards that we need to pay attention to. So, the fact that they call out things like unauthorized access, you can look at that with Kubernetes audit logs, cloud trail, a bunch of different things. And then, the other term that I think you're going to hear a lot of, at least within the federal community and the tech community, over the next year, is this thing called an 'S bomb', which is for, which is a software bill of materials. And, it's basically saying, "as I'm delivering software to some end user, how can I keep track of everything that's in it?" A lot of this probably came out of solar winds where now you need to have a better view of what are all the different components, how are those being tracked over time? What's the life cycle of that? And, so the fact that things like S bombs are being explicitly called out is definitely going to raise a lot of the best practices as organizations move. And then the last point, money always talks. So, when you see AWS, Azure, Google all saying, we're putting 10, 10 billion plus dollars behind this for training and tooling and building more secure software, that's going to raise the cybersecurity industry as a whole. And so it's definitely driving a lot of investment and growth in the market. >> It's validation. Absolutely. Talk to me about some of the, maybe some of the leading edges that you're seeing in private sector versus public sector of folks and organizations who are going alright, we've got to change. We've got to adopt some of these mandates because the landscape is changing dramatically. >> I think Kubernetes at auction goes hand in hand with that, where it's a declarative system. So, the way you define your infrastructure and source code repost is the same way that runs in production. So, things like auditing are much easier, being able to control what's in your environment. And then containers, it's much easier to package it once and then deploy it wherever you want. So container adoption really makes it easier to be more secure. It's a little tricky where normally like you move to something that's bleeding edge, and a lot of things become much harder. And there's operational parts that are hard about Kubernetes. But, from a pure security perspective, the apps are meant to do one thing. It should be easy to profile them. And so definitely I think the adoption of more modern technology and things like cloud services and Kubernetes is a way to be more secure as you move into these environments. >> Right? Imagine a way to be more secure and faster as well. I want to dig in now to the Sysdig AWS partnership. Talk to me about that. What do you guys do together? >> AWS is a great partner. We, as a company, wouldn't be able to deliver our software without AWS. So we run our SAS services on Amazon. We're in multiple regions around the globe. So we can deliver that to people in Europe and meet all the GDPR requirements and those kinds of things. So from a, a vendor partnership perspective, it's great there. And then on a co-development side, we've had a lot of success and a fun time working with the Fargate team, Fargate is a service on Amazon, that makes it easier for you to run your containers without worrying about the underlying compute. And so they faced the challenge about a year and a half ago where customers didn't want to deploy on Fargate because they couldn't do deeper detection and incident response. So we worked together to figure out different hooks that Amazon could provide to open source tools like Falco or commercial products like Sysdig. So then customers could meet those incident response needs, and those detection needs for Fargate. And really, we're seeing more and more Fargated option as kind of more and more companies are moving to the cloud. And, you don't want to worry about managing infrastructure, a service like Fargate is a great place to get started there. >> Talk to me a little bit about your joint. Go to mark. Is there a joint go-to-market? I should say. >> Yeah, we sell through the AWS marketplace. So customers can procure Sysdig software directly though AWS. It'll end up on your AWS bill. You can kind of take some of your committed spend and draw it down there. So that's a great way. And then we also work closely with different solutions architects teams, or people who are more boots on the ground with different AWS customers trying to solve those problems like PCI-compliance and Fargate, or just building a detection and response strategy for EKS and those types of things. >> Let's kind of shift gears now and talk about the role of open source, in security. What is Sysdig's perspective? >> Yeah, so the platform, open source is a platform, is something that driving more and more adoption these days. So, if you look at like the fundamental platform like Kubernetes, it has a lot of security capabilities baked in there's admission controllers, there's network policies. And so you used to buy a firewall or something like that. But with Kubernetes, you can enforce services, service communication, you put a service mesh on top of that, and you can almost pretend it's a WAF sometimes. So open source is building a lot of fundamental platform level security, and by default. And then the second thing is, we're also seeing a rise of just open source tools that traditionally had always come from commercial products. So, there's things like OPA, which handle authorization, which is becoming a standard. And then there's also projects like Falco, that provide an easy way for people to do IDS use cases and auditing use cases in these environments. >> Last question for you. Talk to me about some of the things that you're most excited about. That's coming down here. We are at, this is the, our Q3 AWS Startup Showcase, but what are some of the things that you're most excited about in terms of being able to help customers resolve some of those challenges even faster? >> I think there's more and more Kubernetes standardization that's going on. So a couple of weeks ago, Amazon released EKS Anywhere, which allows companies who still have an on-prem footprint to run Kubernetes locally the same way that they would run it in the cloud. That's only going to increase cloud adoption, because once you get used to just doing something that matches the cloud, the next question you're going to answer is, okay, how fast can I move that to the cloud? So that's something I'm definitely really excited about. And then, also, the different, or AWS is putting a lot of investment behind tools like security hub. And we're doing a lot of native integrations where we can publish different findings and events into security hubs, so that different practitioners who are used to working in the AWS console can remediate those quickly without ever kind of leading that native AWS ecosystem. And that's a trend I expect to see more and more of over time, as well. >> So a lot of co-innovation coming up with AWS. Where can folks go to learn more information? Is there a specific call to action that you'd like to point them to? >> The Sysdig blog is one of the best sources that I can recommend. We have a great mixture of technical practitioner content, some just one-oh-one level, it's, I'm starting with container security. What do I need to know? So I'd say we do a good job of touching the different areas and then really the best way to learn about anything is to get hands-on. We have a SAS trial. Most of the security vendors have something behind a paywall. You can come in, get started with us for free and start uncovering what's actually running in your infrastructure. >> Knox, let's talk about the secure DevOps movement. As we see that DevOps is becoming more and more common, how is it changing the role of security? >> Yeah, so a lot of traditional security requirements are now getting baked into what a DevOps team does day-to-day. So the DevOps team is doing things like implementing IAC. So your infrastructure is code, and no changes are manually made to environments anymore. It's all done by a Terraform file, a cloud formation, some code that's representing what your infrastructure looks at. And so now security teams, or sorry, these DevOps teams have to bake security into that process. So they're scanning their IAC, making sure there's not elevated privileges. It's not doing something, it shouldn't. DevOps teams, also, traditionally, now are managing your CI/CD Pipeline. And so that's where they're integrating scanning tools in as well, to go in and give actionable feedback to the developers around things like if there's a critical vulnerability with a fix, I'm not going to push that to my registry. So it can be deployed to production. That's something a developer needs to go in and change. So really a lot of these kind of actions and the day-to-day work is driven by corporate security requirements, but then DevOps has the freedom to go in and implement it however they want. And this is where Sysdig adds a lot of value because we provide both monitoring and security capabilities through a single platform. So that DevOps teams can go into one product, see what they need for capacity planning, chargebacks, health monitoring, and then in the same interface, go in and see, okay, is that Kubernetes cluster meeting my SOC 2 controls? How many images have my developers submitted to be scanned over the past day? And all those kinds of things without needing to learn to how to use four or five different tools? >> It sounds to me like a cultural shift almost in terms of the DevOps, the developers working with security. How does Sysdig help with that? If that's a cultural shift? >> Yeah, it's definitely a cultural shift. I see some people in the community getting angry when they see oh we're hiring for a Head of DevOps. They're like DevOps is a movement, not a person. So would totally agree with that there, I think the way we help is if you're troubleshooting an issue, if you're trying to uncover what's in your environment and you are comparing results across five different products, it always turns into kind of a point the finger, a blame game. There's a bunch of confusion. And so what we think, how we help that cultural shift, is by bringing different teams and different use cases together and doing that through a common lens of data, user workflows, integrations, and those types of things. >> Excellent. Knox, thank you for joining me on the program today, sharing with us, Sysdig, what you do, your partnership with AWS and how customers can get started. We appreciate your information. - Thank you. For Knox Anderson. I'm Lisa Martin. You're watching the cube.
SUMMARY :
from Sysdig, to the program. Talk to me about what you guys do. the ability to scan IAC for but the amount of people that One of the things that we've source community to detect cryptomining. results that they're achieving. of my estate that I need to has changed so much in the last And then, that starts to to get into with you is the and growth in the market. Talk to me about some of the, So, the way you Talk to me about that. to run your containers without Talk to me a little bit the ground with different now and talk about the role of Yeah, so the platform, Talk to me about some of the how fast can I move that to the cloud? So a lot of co-innovation Most of the security vendors how is it changing the role of security? So it can be deployed to production. It sounds to me like a of a point the finger, me on the program today,
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Knox Anderson, Sysdig | CUBE Conversation
(soft electronic music) >> Welcome to this CUBE Conversation. I'm Lisa Martin. This conversation is part of our third AWS Startup Showcase for this year. I'm pleased to welcome Knox Anderson, the VP of Product Management at Sysdig. Knox, welcome to the program. >> Thanks for having me, Lisa. >> Talk to me a little bit about Sysdig, secure DevOps for containers, Kubernetes, and cloud. Give the audience an overview of what you guys do. >> So Sysdig is this secure DevOps platform that provides observability, security, and compliance functions for anyone that's adopting Kubernetes and Cloud. We really secure the entire lifecycle from source to production, so do things like scan your ISE for misconfiguration, monitor your runtime environments for threats and operational best practices. We provide a lot of capabilities around Prometheus Monitoring, as well, and then also let organizations perform incident response and compliance audits against these environments. >> So founded in 2013, talk to me about the gap in the market that you guys saw then and what some of the key challenges are that you saw for your customers. >> Yeah so we came to market around the same time as containers and Kubernetes and I'd say 2015 to 2018 we kept on saying it's the year of Kubernetes, it's the year of Kubernetes, it's the year of Kubernetes. And then really during the last year and a half in the COVID pandemic, Kubernetes has gone gangbusters. Every major cloud is seeing a huge adoption in their Kubernetes services so that's really our wedge into a lot of organizations. They're changing their platform to take advantages of containers and Kubernetes and you really have to rethink all of your security tooling, and that's when a company like Sysdig comes in. >> Talk to me about customers in terms of, especially in the last year and a half when things have been so dynamic, we've seen so much too, on the threat landscape front changing. Give me an example of a customer or two that you're really helped with solving some of their major challenges, here. >> Yeah, a great customer that we work with is SAP Concur and they kind of encompass a lot of the things that are nice about modern DevOps. So it's a DevOps team that's running a Kubernetes platform that thousands of developers are building their apps and deploying those onto. And they chose Sysdig because really it's not scalable to have every single data team ping that DevOps team and say what's the performance of my service, how is it responding, how can I get scanning integrated with that and so they use Sysdig as a platform that allows developers to easily onboard onto their Kubernetes clusters and then ensure that they're meeting compliance needs and FedRAMP needs for that platform that they deliver their core business apps on. >> Let's talk about the Sysdig's commitment to opensource on the Falco project. >> So Falco is a opensource project that we started at Sysdig, it's built on top of our core system core instrumentation. And so Falco meets a lot of your IDS or your file integrity monitoring requirements that you might have as you move to Kubernetes. And really, it's something we started at about 2016. In 2019, we donated that project to the CMCS which is the same governance body behind Kubernetes, Prometheus, and other kind of core building blocks of the climate of ecosystem. Since then, it's grown immensely. Companies like Shopify are using it to make sure that their PCI apps that they run Kubernetes are fully compliant. And so it's something that we are constantly contributing to the community also from even companies like AWS is a core contributor to the Falco project. And I'm really excited to see where it goes over the next year as Falco extends to also cover some cloud security use cases. >> What can you tell me about the relationship that Sysdig and AWS have? >> They've been a great partner. We internally run our SaaS on AWS so we're using AWS services to deliver our product to our customers. And then we've also really worked closely around how you can provide better security for services like Fargate. So we did working sessions with their engineering teams, learned what we could do to get the visibility that we need for tools like Falco and Sysdig to work seamlessly in Fargate environments. And last April we were able to kind of, AWS released that new functionality, Sysdig built on top of that, and we've already seen great adoption of customers using the Sysdig product on top of Fargate. >> Excellent. Well thank you very much, Knox, for stopping by theCUBE telling us about Sysdig, what you guys are doing ahead of the AWS Startup Showcase. We appreciate your time and your information. >> Thanks for having me. >> For Knox Anderson, I'm Lisa Martin. You're watching this CUBE Conversation. (soft electronic music)
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Robyn Bergeron, Red Hat and Thomas Anderson, Red Hat | Red Hat Summit 2021 Virtual Experience
(upbeat electronic music) >> Hello, welcome back to the Red Hat Summit, 2021 virtual coverage. I'm John Ferez, theCUBE coverage. I'm in Palo Alto with the remote interviews for our virtual conference here. We've got two great guests, CUBE alumnis, Tom Anderson, VP of Ansible Automation Platform, and Robin Bergeron, who's the Senior Manager, Ansible Community, community architect and all the great things involved. Robin, great to see you. Tom, thanks for coming back on Red Hat Summit, here, virtual. Good to see you. >> Thanks for having us. >> So since last summit, what's the updates on the Ansible Community and the Automation Platform? Tom, we'll start with you. Automation Platform, what's the big updates? >> Yeah. So since last Summit a lot has happened in Ansible land, if you will. So last time, I remember talking to you about content collections. Packing distribution format for into the sports. So we put a lot of effort into bringing all the Ansible content collections really, as well as the commercial users. And we launched last year a program certified content, working with our partners, including partners to certify the content collections that they create. Co-certify them, where we work together to make sure that the developed against, and tested against a Proctor spec, so that both of us can provide them to our customer bases with the confidence that they're going to be working and performing properly, and that we at Red Hat, and our partnership, co-support those out in our customer's production parts. That was a big deal. The other thing that we announced, late last fall, was the private automation hub. And that's the idea where our customers, obviously appreciate the idea of being able to go to Ansible galaxy or to the Ansible automation opt, to go and grab these content collections, these integrations, and bring them down in their environment. They wanted a way, they wanted a methodology, or a repository, where they can curate content from different sources, and then the manager across their environment, the automation across the environment. Kind of leaning into a little bit of automation content as code, if you will. And so we launched the automation hub, the private automation hub, where that sits in our customer's infrastructure; whether that's in the cloud, or on premise, or both, and allows them to grab content from galaxy, from the Ansible automation hub, the Ansible, automation hub on call.red hat.com, as well as their internally developed content, and be able to manage and provide that across their organization, governed by a set policies. So lots of stuff that's going on. Really advanced considering the amount of content that we provide. The amount of collections that we provide. Have certified that for our customers. And have the ability to curate and manage that content across the teams. >> I want to do a drill down on some of the unification of teams, which is a big message as well, as operating at scale, cause that's a super value proposition you guys have. And I want to get into that, but Robin, I want to come back to you on the community. So much has gone on. We're now into the pandemic for almost a year and a half now. It's been a productivity boom. Developers have been working at home for a long time, so it's not a new workflow for them, but you've seen a lot more productivity. What it's changed in the community since last summit, again, virtual to virtual again, between the windows here, event windows. You guys have a lot going on. What's new in the community? Gives us an update. >> Yeah, well, I mean, if we go back to summit, you know, this time-ish, you know, last year, we were wrapping up, more or less, the, it was, you know, we used to have everything you would install Ansible. You would get all the modules. You had everything, you know. It was all all altogether, which, you know, it was great for new users, who don't want to have to figure things out. It helps them to really get up and started running quickly. And, but, you know, from a community perspective, trying to manage that level of complexity turned out to be pretty hard. So the move to collections was actually great for, you know, not just, you know, for about user perspective, but also from a community perspective. And we came out with the Ansible 2-10. That was last fall, I believe. And that was the first real release of Ansible where we had, you know, collections were fully instantiated. We, you know, they were available on galaxy, but you could also get them as part of the Ansible community distribution. Fast forward to now, you know, we just had the Ansible 3.0 release, here in February, and we're looking to Ansible 4.0 here in early May. So, you know, there's been a lot of activity. A lot has improved, honestly, as a result of the changes that we've made. It's made it a lot easier for contributors to get in with a smaller group, that's more of their size and, you know, be able to get started and identify, you know, who are their interested peers in the community. So it's been a boom for us, honestly. You know, the pandemic otherwise is, you know, I think taught all of us, you know, certainly you, John, about the amazing things that we can do virtually. So we've had a lot of our meetups pivot to being virtual meetups, and things like that. And it's been great to see how easily the community has been able to pivot around, you know, this sort of event. I hope that we don't have to just keep practicing it for forever, but in the meantime, you know, it's enabled us to continue to get things done. Thank goodness to every video platform on Earth. >> Yeah. Well, we appreciate it. We're going to come back and talk more about that in the future; the best practice, what we all learned, and stories, but I think I want to come back to you on the persona side of Ansible, because one of the things we talked about last time that seems to be gaining a lot of traction, is that multiple personas. So I want to just hold on to that. We'll come back. Tom, back to you. We're at Red Hat summit. You guys have Ansible Fest, which is your own event that you guys drilled down on this. So users watching can know this your own community, but now we're part of Red Hat, part of IBM, which IBM Thinks, also happening soon as well. Red Hat summit still is unique event. How is Ansible fitting into the big picture? Because the value proposition of unifying teams is really consistent now with Red Hat's overall arching thing; which is operating at scale, open shift, Robin just mentioned. Where's the automation platform going this year? What's the story here at Red Hat summit for the automation platform? >> Yeah, no, that's a great question . We've seen so, we got time, just a little bit of the pandemic, and how it has accelerated some existing trends that we already saw. And one of those is really around the democratization of the application to work routines. More people delivering infrastructure and applications, independent of each other. Which is great. Faster and more agile, all those other good words that apply to that. But what that does bring up is the opportunity for patient work. Replication of effort. Not reusing necessarily things that are in existence already that other teams may have. They'd be not complying with all of the policies, if you will, the configuration and clients' policies. And so it's really kind of brought Ansible out into focus even more here. Now, because of the kind of common back lane that Ansible provides; a common language and common automation backplane across these different teams, and across these different personas. The great thing about what we supply for these different personas, whether it's outpatient developers, infrastructure honors, network engineers, SecOps teams, GetOps teams. There's so many of these obstacles out there, who now all want independent access to infrastructure, and deploying infrastructure. And Ansible has the kind of leverage that each of those communities, whether it's APIs or CLIs, or event based automation, or web hooks, et cetera, et cetera, you know? Service catalogs, utilize all of those interfaces, if you will, or modalities are accessible in Ansible automations. So it's really allowed us to be this sort of connective tissue, or glue, across these different silos or manes of the organization. Timing it opens specifically, one of the things that we talked about last fall, at our Ansible Fest, was our integration between the Ansible automation platform, our advanced cluster management product, and our OpenShift platform, that allows native applications, running on OpenShift, be able to talk to a Ansible automation operator that's running on that same platform, to do things off platform for their customers are already using Ansible. So connecting their cloud native platforms with our existing systems and infrastructures. Systems of records, network systems, ticketing systems, you name it. So all of those sorts of integrations, Ansible's become the connected glue across all of these different environments. Tying traditional IT, cloud IT, cloud native, you name it. So it's really been fun, and it's been an exciting time for us inside the portfolio and out. >> That's a great point. Connective tissue is a great way to describe some of these platform benefits, cause you guys have been on this platform for really long time. And the benefits are kind of being seen in the market, certainly as people have to move faster with the agility. Robin, I want to come back to you because he brought up this idea of personas. I mean, we all know DevOps infrastructure has code; it's been our religion for over a decade or more, but now the word DevSecOps is more prevalent in all the conversations. The security's now weaved in here. How are you seeing that play out in the community? And then, Tom, if you can give some color commentary too, on the automation platform, how security fits in? So DevOps, everything's being operationalized at scale, we get that. That's one of the value propositions you have, but DevSecOps has a persona. More people want more sec. Dev is great, more ops and standardization, more developers, agile standards, and then security. DevSecOps. What's your? >> I thought it was DevNetSecOps? (man chuckling) >> Okay. I've forgot net. Put net in there. Well, networks abstracted away, you know, as we say. >> Yeah! Well, you know, from my perspective, you know, they're people in their jobs all over the places, right? Like, they, you know, the more they can feel like they're efficient, and doing great stuff at their work, like, they're happy to bring as many people into the fold as possible. Right? And you know, normally, security's always been this, you know, it's sort of like networking, right? It's always been this sort of isolated, this special group over here, that's the traditional, you know, one of the traditional IT bottlenecks that causes us to not be able to get anything done. But, you know, on a community level, we see folks who are interested in security, you know, all the time. I know we've certainly done quite a bit of work with the some folks at IBM around one of their products; which I assume Tom will get more into here in just a moment. But from, you know, community perspective, I mean, we've seen people who've been writing, you know, playbooks and roles and, you know, now collections for, you know, all of the traditional government testing, you know, is, you know, missed standards, all of that kind of stuff. And, you know, it's one of those, it's part of network effects. And it's a great place for actually automation hub. I think, you know, for folks who were on prem or, you know, any of our customers are really going to start to see lots of value. How it will be able to connect folks inside the organization, you know, organically through just the place where I'm doing my Ansible things, allows them to find each other, really. And build those, you know, take it from being silos of automation everywhere into a really sort of networked, you know, internal network of Ansible friends and Ansible power users that, you know, can work together and collaborate, you know, just the same way that we do in open source. >> Yeah. And Tom, so IT modernization requires security. What's your take on this? Because you know, you got cluster, a lot of cluster, advanced cluster management issues. You got to deal with the modern apps that are coming. IT's got to evolve. What's your take on all this? >> Yeah. Not only does IT have to evolve, but it's the integration of IT into the rest of the environment. To be able to respond. So, one of the areas that we put a lot of effort into advancement of curating and solutions around security automation. And we've talked about that in the past, the idea of connecting SecOps teams that are doing intrusion detection, or threat hunting, and then responding in an automated way to those threat protections. Right? So connect SecOps with my team; which has traditionally been siloed operations and silo teams. And now with this curated, Ansible security automation solution that we brought to market, with our partners, that connects those two teams in a seamless sort of way. And we've got a lot of work with our friends at IBM, around this area because they are digging that security, their facility, the products in their portfolio. So we've done a lot of work with them. We've done a lot of work with lots of our partners; whether it's cyber or Microsoft, or whoever. Those areas are traditionally, Ansible's done a great job on sort of compliance around configuration enforcement, right? Setting configuration. Now we moved into connecting set-mops with IT. Security automation, now of our acquisition of SecOps, along with our advanced cluster management integration with Ansible, we're starting to say, what are the things inside that DevSecOps workflow that may require integration or automation, or package automation with other parts of the environment? So bringing all of those pieces together, as we move forward, which is really exciting for us. >> Okay, I got to ask you guys the number one question that I get all the time, and I see in the marketplace, kind of a combo question, is, how do I accelerate the automation of my cloud native development, with my traditional infrastructure? Because as people put in green, if one of the cloud projects, whether it's, and then integrating with the cloud on premises with the traditional infrastructure, how do I accelerate those two environments? How do I automate, accelerate the automation? >> It's a great short for us, as what we were talking about last Ansible Fest. We are bringing together with our advanced, cluster management product, ownership platform. Ansible is just been widespread use in all of the automation of both traditional, and cloud native, infrastructures. Whether it's cloud infrastructure, on-premise storage, compute network, you name it. Customers are using Ansible, using Ansible to do all kinds of pieces of infrastructure. Being able to tie that to their new, cloud native initiatives, without having to redo all of that work that they've already done, you integrate that, this thing, infrastructure automation, with their cloud native stuff, it accelerates substantially the, what I call, the operationalization of their cloud native platforms, with their existing IT infrastructure in the existing, IT ecosystem. I believe that that's what the Ansible automation platform plays a key role in connecting those pieces together, without having to redo all that work, that's been done and invested. >> Robin, what's your take on this? This is what people are working on in the trenches. They realize cloud benefits. They've got some cloud native action, and also then they got on the traditional environment, and they've got to get them connected and automated. >> Yeah, absolutely. I mean, you know, the beauty of Ansible, you know, from a end user perspective is, you know, how easy it is to learn and how easy the languages to learn. And I think, you know, that portability, you know, it doesn't matter like, how much of a rocket scientist you are, you know? Everybody appreciates simplicity. Everybody appreciates being able to hand something simple to somebody else, and letting other people get done, and having it, be more or less, it's not quite English, but it's definitely, you know, Ansible's quite readable. Right? And you know, when we looked at, when we started to work on all the Ansible operators, you know, one of that, one of the main pieces there was making sure that that simplicity that we have in Ansible, is brought over directly into the operator. So, just because it's cloud native doesn't mean you suddenly have to learn, you know, a whole set of new languages. Ansible's just as portable there, as it is to any other part of the, your IT organization, infrastructure, whatever it is that you have going on. >> Well, there's a lot of action going on here at Red Hat summit, 2021. Things I wanted to bring up, in context of the show, is the success, and the importance, of you guys having Ansible collections. This has come up multiple times, as we talked about those personas, and you've got these new contributors. You've got people contributing content, as open-source continues to grow and be phenomenal. Value proposition. Touch on this concept of collections. What's the updates? Why is it important? Why should folks pay attention to it, and continue to innovate with collections? >> From a commercial perspective, or from a product perspective, collections have made it a lot easier for contributors to create, and deploy, and distribute content. As Robin's mentioned earlier, previous iterations of Ansible have all of that integration. All of those collections, all within one big group. We call the "batteries included" back in the time. Back in the day, right? That that meant that contributors deployed content with the base, Ansible distribution, they had to wait for the next version of Ansible to come out. That's when that content would get redistributed with the next version of Ansible. By de-coupling, on platform, or engine, putting that into collections, individual elements of related integrations, those can move that their own pace. So users, new customers, can get the content they need, based their contributors like and keep up with. So, customers will have to wait for the next version of the shipping products and get a new version of the new integration they really like now. So again, de-coupling those things, it allows them to move at different paces. The engine, or the platform itself, needs to be stable, performance secure. It's going to move at a certain lifecycle. The content itself, all the different content, hub, and network providers, platforms, all of those things can now move at their own pace. Each of those have their own life cycle. Allows us to get more functionality in our customers hands a lot quicker. And then launching our certified program, partners, when we support that content, certified support that content, helps meet the values that we bring to our customers with this subscription. It's that ecosystem of partners that we work with, who certified and support the stuff that we ship and support with our customers. Benefits both from the accessing the technology, as well as to the access to the value added in terms of integration, testing and support. >> Robin, what's your take on the community? I see custom automation with connect here. A lot of action going on with collections. >> Yeah. Absolutely. You know, it's been interesting, you know? Tom just mentioned the, you know, how everything, previously, all had to be released all at once. Right? And if you think about, you know, sure I have Ansible installed, but you know, how often do I have to, you know, just even as a regular, I'm not a system administrator these days, type person, like how often do I have to, you know, click that button to update, you know, my Mac or my Linux machine? Or, you know, my windows machine, or you know, the operating system on my telephone, right? Every time one of these devices that Ansible connects to, or program, or whatever it is, connects to something, those things are all operating and, you know, developing themselves at their own paces. Right? So when a new version of, you know, we'll call it Red Hat, Enterprise Linux. When a new version of Red Hat, Enterprise Linux comes out, if there are new changes, or new features that, you know, we want to be able to connect to, that's not really helpful when we're not releasing for another six months. Right? So it's really helped us, you know, from a community angle, to able to have each of these collections working in concert with, you know, for example, the Lennox subsystems that are actually making things that will turn be turned into collections, right? Like, SE Linux, or a system D, right? Like, those things move at their own pace. We can update those at our own pace in collections, and then people can update those collections without having to wait another six months, or eight months, or whatever it is, for a new version of Ansible to come out. It's really made it easier for all of those, you know, developers of content to work on their content and their, you know, Ansible relationships almost in sync. And make sure that, you know, not, "I'm going to do it over here. And then I'm going to come back over here and fix everything later." It's more of a, you know, continuous development process. >> So, the experience. So the contributor experience is better then? You'd say? >> I'm sorry? >> The contributor experience is better then? >> Oh, absolutely. Yeah. 100%. I mean, it's, you know, there's something to be said for, I wouldn't say it's like, instant satisfaction, but certainly the ability to have a little bit more independence, and be able to release things as you see fit, and not be gated by the entire rest of the project, is amazing for those folks. >> All right. So I'll put you on the spot, Robin. So if I'm a developer, bottom line me, what's in it for me? Why should I pay attention to collections? What's the bottom line? >> Well, you know, Ansible is a platform, and Ansible benefits from network effects. You know, the reason that we've gotten as big as we have, is sort of like the snowball rolling downhill, right? The more people that latch onto what you're doing, the more people benefit and the more, you know, additional folks want to join in. So, you know, if I was working on any other product that I would consider being able to have automated with Ansible, you know, the biggest thing that I would look at is, well, you know, what are those people also using? Are they automating it with Ansible? And I can guarantee you, 99% of the time, everything else that people are using is also being automated with Ansible. So you'd be crazy to not, you know, want to participate, and make sure that you're providing the best, Ansible experience for, you know, your application, cause for every application or, you know, device that we can connect to, there's probably 20 other competitors that also make similar applications that, you know, folks might also consider in lieu of you if you're not using, if you're not providing Ansible content for it. >> Hey, make things easier, simple to use, and you reduce the steps it takes to do things. That's a winning formula, Tom. I mean, when you make things that good, then you get the network effect. But this highlights what you mentioned earlier, about connective tissue. When you were using words like "connective tissue" it implies an organizational's, not a mechanism. It's not just software, it's people. As a people experience here in the automation platform. >> Robin: Yep. >> This seems to be the bottom line. What's your take? What's your bottom line view? I'm a developer, what's in it for me? Why should I pay attention to the automation platform? >> What Robert just said to me is, more people using. Automation platform, crossing those domains, and silos as kind of connective tissue across those teams, and its personas, means those contributors, those developers, creating automation content, getting in the hands of more people across the organization. In a more simplified way by using Ansible automation. They get access, the automation itself, those personas, they get access to the system automation faster, they can have the money quicker, local to local folks. To reinvent the wheel in terms of automation, we're trying to, (man speaking faintly) They don't want to know about the details, and what it takes to configure the network, configure the storage elements. They rely on those automation developers and contributors that review that for them. One powers of the platform. Across those teams, across those others. Okay we're going to talk about SecOps, The ITOps, in SecOps, in networkOps. And to do all of these tasks, with the same language, and same unition content, running faster, and it's monitoring core responsibilities without worrying. >> Robin, you wanted to talk about something in the community, any updates? I think navigator, you mentioned you wanted to mention a plug for that? >> Absolutely! So, you know, much like any other platform in the universe, you know, if you don't have really great tools for developing content, you're kind of, you know, dead in the water, right? Or you're leaving it to fate. So we've been working on a new project, not part of the product yet, but you know, it's sort of in a community, exploratory phrase. A release, early release often, or, you know, minimum viable product, I guess, might be the other way to describe it currently. It's called Ansible navigator. It's a Tooey, which is like a gooey, but it's got a, sort of a terminal, user interface look to it, that allows you to, you know, develop, it's a sort of interface where you can develop content, you know, all in one window. Have your, you know, documentation accessible to you. Have, you know, all of your test results available to you in one window, rather than, I'm going to do something here, And then I'm going to go over here, and now I'm not sure. So now I'm going to go over here and look at docs instead. It's all, you know, it's all in one place. Which we think will actually, but I mean, I know the folks who have seen it already been like, (woman squealing) but you know, it's definitely in early, community stages right now. It's, you know, we can give you the link. It's github.com/Ansible/Ansiblenavigator >> A tooey versus a gooey, versus a command line interface. >> Yeah! >> How do you innovate on the command line? It's a cooey, or a? >> Yeah! >> It's, you know, there are so many IDs out there and I think Tom can probably talk to some of this, you know, how that might relate to VA code or, you know, many of the other, you know, traditional developer IDs that are out there. But, you know, the goal is certainly to be able to integrate with some of those other pieces. But, you know, it's one of those things where, you know, if everybody's using the same tool and we can start to enforce higher levels, quality and standards through that tool, there's benefits for everyone. Tom, I don't know if you want to add on to that in any way? >> Yeah, it's just kind of one of our focus areas here, which is making it as easy as possible for contributors to create Ansible automation content. And so part of that is production, meaning S & K. Remember what happened to S & K for Ansible? That involved developers and contributors to use ID's, build and deploy automation content. So, I'm really focused on making that contributor life their job. >> Well, thanks for coming on Tom and Robin. Thanks for sharing the insight here at Red Hat Summit 21, virtual. So you guys continue to do a great job with the success of the platform, which has been, you know, consistently growing and having great satisfaction with developers, and now ops teams, and sec teams, and net teams. You know, unifying these teams is certainly a huge priority for enterprises because the end of the day, cloud-scale is all about operating. Which means more standards, more operations. That's what you guys are doing. So congratulations on the continued success. Thanks for sharing. >> Thanks for having us. >> Okay. I'm John for here in theCUBE we are remote with CUBE virtual for Red Hat Summit, 2021. Thanks for watching. (upbeat electronic music)
SUMMARY :
and all the great things involved. and the Automation Platform? And have the ability to curate and manage on some of the unification of teams, the meantime, you know, and talk more about that in the future; of the application to work routines. of being seen in the market, away, you know, as we say. that's the traditional, you know, Because you know, you got cluster, but it's the integration of IT in all of the automation and they've got to get them have to learn, you know, in context of the show, of the new integration take on the community? click that button to update, you know, So the contributor but certainly the ability to have you on the spot, Robin. and the more, you know, and you reduce the steps the bottom line. the automation itself, those personas, in the universe, you know, A tooey versus a gooey, you know, many of the other, you know, for contributors to create which has been, you know, we are remote with CUBE virtual
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RH1 Thomas Anderson and Robyn Bergeron
>>lost myself. >>You know, one of the things that I love about the Cuba being doing it for 11 years now is that everyone that we interviewed years and years ago, they all getting promoted. So much fun to watch everyone grow and and now it's stews over there now so it's fun to get to do something. When >>are you gonna, are you gonna get to interview stew for? Way >>to put them on the hot seat? I think he's afraid actually >>throughout all the talking points. Right. 1st question. The way >>we do miss too. I will say that it is amazing. Okay, I'm ready to go. >>Red >>Hat Summit read. Pat Summitt, we're coming to you in. Hello and welcome back to the Red Hat Summit 2021 virtual coverage I'm john for is the cube coverage of Palo alto with the remote interviews for our virtual conference. You've got two great guests cube alumni's Tom Anderson VP of answerable automation platform and Robyn Bergeron who's the Senior manager and small community community architect and all the great things involved, Robyn great to see you tom. Thanks for coming back on red hat some of this year. Virtual. Good to see you. >>Thanks for having us. >>So since last summit, what's the updates on the answerable community and the automation platform? Tom we'll start with you automation platform. What's the big updates? >>Yeah. So since the last time a lot has happened in the unanswerable land. If you will also last time that we were talking about constant collections have given distribution format or the integrations that ends this close. So a lot of the content. Uh huh. As well as the commercial users we launched last year a fucking program certified contact program with our partners and including partners to certify the content collections today. Create co certify them where we work together to make sure that they're uh developed against and tested against a proper step so that both of us can provide them to our customer basis with confidence that they're going to be working informed broccoli and that we red hat and our partners co support those out in our customers production parts. That was a big deal. The other thing that we announced late last fall was the private automation hub. And that's the idea where our customers obviously appreciate the idea of being able to go to Ansel Galaxy or the answerable automation to go and grab these content collections. This these integrations and bring them down in their environment. They wanted a way that they wanted a methodology where there are a repository where they can curate content from different sources and then manager across the environment. The automation across their environment. Kind of leaning into a little bit of automation content as code if you will. And um, so we launched the automation of the private automation hub where that sits in our customers infrastructure, whether that's in the cloud or on premises with both, and allows them to grab content from Galaxy from the answer automation. Uh, the answer automation hub on cloud got red hat dot com as well as their internally developed content and to be able to manage and provide that across their organization governed by a set of policies. So lots of stuff is going on real advancement in the amount of content that we provide, uh, the amount of collections that we provide them certified up for customers and and the ability to manage that company across the teams. >>I want to do a drill down on some of the unification of teams, which is a big message as well as operating scale because that's the super value proposition you guys have and want to get that. But robert, I want to come back to you on the community so much has gone on, we are now into the pandemic for almost a year and a half now, um it's been a productivity boom. People, developers have been working at home for a long time, so it's not a new workflow for them, but you've seen a lot more productivity. What has changed in the community since last summit? Again, virtual to virtual again between the Windows here, event Windows, you guys have a lot going on. What's new in the community gets an update? >>Yeah, well, I mean if we go back to summit, you know, this time ish, you know, last year we were wrapping up more or less the, it was, you know, we used to have, you know, everything you would install answerable, you would get all the modules, you get everything, you know, it was all all all together, which, you know, is great for new users who don't want to have to figure things out. It helps them to really get up and started running quickly. Um and But, you know, for a from a community perspective, trying to manage that level of complexity turned out to be pretty hard. So the move to collection was actually great for, you know, not just, you know, for a user perspective, but also from a community perspective. Um and we came out with the answerable to 10 that was last fall, I believe, and that was the first real release advance. Well, where we had, you know, collections were fully in stan she hated uh you know, they were available on Galaxy, but you can also get them as part of the animal community distribution. Um, fast forward to now. You know, we just had the answer to all three point oh release here in february and we're looking to answer bill ford auto here in early May. So, you know, there's been a lot of activity, a lot has improved honestly as a result of the changes that we've made, it's made it a lot easier for contributors to get in with a smaller group that's more of their size and you know, be able to get start and identify, you know, who are, they're interested peers in the community. So that's been a boon for us honestly. Um, you know, the pandemic otherwise is, you know, I think taught all of us, you know, certainly you john about the, the amazing things that we can do virtually. So we've had a lot of our meetups pivot to being virtual meetups and, and things like that. And it's been great to see how, how easily the community's been able to pivot around. You know, this sort of event. Um, I hope that we don't have to just keep practicing it for forever, but in the meantime, you know, it's enabled us to continue to get things done. Thank goodness to every video platform on earth. Yeah, >>well we appreciate we're gonna come back and talk more about that in the future, but best practice what we all learned and stories. But I think I want to come back to you on the persona side of answerable because one of the things we talked about last time that seems to be getting a lot of traction is that multiple personas. So I want to just hold off that will come back tom back to back to you were red hat summit. You guys have an apple fest, which is your own event that you guys drill down on this. So users Washington, you know this, your own community, but now part of red hat part of IBM, which IBM thinks also happening soon as well. Red hat some, it still is unique event. How is answerable fitting into the big picture? Because the, the value proposition of unifying teams is really consistent now with red hats overall arching thing, which is operating at scale open shift Robin just mentioned, where is the automation platform going this year? What's the story here at red hat summit for the automation platform? >>Yeah, that's that's a great question. We've seen so kind of timeless, a little bit of dependent and how it has accelerated some existing trends that we already saw and one of those is really around the democratization of the application delivery teams, more people delivering infrastructure and applications independent of each other, which is right, faster and more agile, all of those other. Good, good uh, words that apply to that. But what that does bring up is the opportunity for um >>patient >>of work, replication of effort, uh not reusing necessary things that are in existence already that other things may have maybe not complying with all of the policies if you will, the configuration and compliance policies. And so it's really kind of brought danceable out into focus even more here because of the car comin back plane that provides a common language and common automation back plane across these different teams and across these different personas. The great thing about what we supply for these different personas, whether its application developers, infrastructure owners, network engineers set up teams, get ox teams, There's so many of these options out there now, All want independent access to infrastructure and deploying infrastructure. And Answerable has the kind of levers that each of those communities, whether it's API or Cli s or event based automation or uh web hooks, et cetera et cetera. You know, service catalog. He lies all of those um interfaces if you will or modalities are accessible into hands of water nations. What's really allowed us to be this sort of connective tissue or blue across these different silos or remains of the organization the time of the year? Open ship specifically one of the things that we talked about last fall and are answerable fest was our integration between Answerable to automation platform are advanced cluster management product and are open ship platform that allows native applications running on open ship. Be able to talk to a sensible automation operator that's running on that same platform to do things off platform for it that our customers are already using. Answer before. So connecting their cloud, native platforms with their existing ecosystems and infrastructures. Systems of records, network systems, uh, ticketing systems, you name it. So all of those sort of integrations and school has become the connected blew across all of these different environments time. Traditional, anti biotic native, you name it. So it's really been it's really been fun and it's been an exciting time for us inside the portfolio. And uh, >>that's a great point connective tissue is a great way to describe some of these platform benefits because you have been on this platform for a really long time and the benefits are kind of being seen in the market. Certainly as people have to move faster with the agility robert. I want to come back to you because you brought up this idea of personas. I mean we all know devops infrastructure as code has been our religion for over a decade more, but now the word DEv sec ops is more prevalent in all the conversations the securities now weaved in here. How are you seeing that play out in the community and then tom if you can give some color commentary to on the automation platform, how security fits in. So devops everything's being operationalized at scale, we get that that's one of the value problems You have. But def sec off as a persona, more people want more sex. Deb is great more ops and standardisation. More developers, agile standards and then security def sec ops. What's your? I >>thought it was dev net sec off. >>Okay. I've forgotten that they were putting that in their networks abstracted away, you know, As we say. Yeah. >>Well, you know, from, from my perspective, you know there are people and their jobs all over the place is right. Like they you know the more they can feel like they're efficient and doing great stuff at their work. Like they're happy to bring as many people into the fold as possible, right? And you know normally security has always been this you know it's sort of like networking right? It's always been this sort of isolated this special group over here that's the traditional you know one of the traditional I. T. Bottlenecks that causes us to not be able to get anything done. But you know on a community level we see folks who are interested in security you know all the time. I know we've certainly done quite a bit of work with some folks at IBM around one of their products which I assume tom will get more into here in just a moment, but from, you know, a community perspective, I mean, we've seen people who have been writing, you know, playbooks and roles and you know, now collections for uh you know, all the traditional government testing, you know, is are, you know, missed standards, all of that kind of stuff. Um and you know, it's one of those, it's part of network effects and it's a great place where actually automation hub, I think, you know, for folks who are on prem or you know, any of our customers are really going to start to see lots of value is how it will be able to connect folks inside the organization organically through just the place where I'm doing my answerable things, allows them to find each other really, and build those, you know, take it from being silos of automation everywhere into a really sort of networked, you know, internal network of of answerable friends and uh danceable power users that can work together and collaborate, you know, just the same way that we do an open source >>and tom so I. T. Modernization requires security. What's your take on this? Because, you know, you got cluster a lot of cluster advanced cluster management issues, you've got to deal with the modern apps, they're coming, I. T. S got to evolve. What's your take on all >>this? Yeah, not only does I have to call but it's it's an integration like the rest of the environment and be able to respond the spirit of that song on the areas that we put a lot of effort into advanced in terms of curating and solutions around national security automation. We talked about that in the past, the idea of connecting the SEc ops teams that are doing intrusion detection or threat hunting and then responding in an automated way to those threats protections. Right? So, connecting stepped up to the bike, which is traditionally been styled operations and silo teams. And now it is curated against the security automation uh, solution that we've got a market with our partners. It connects those two teams in a single sort of way. We've done a lot of work with our friends that idea around this area because they are big and that security area, a radar and other products in their portfolio. So we've done a lot of work with them but we don't want to work with lots of our partners for their side. There are Microsoft in those areas. Traditionally Danceable has done a great job on sort of compliance around configuration enforcement, right setting and enforcing configuration. Now we moved into connecting set pops with IT security automation. And now with our acquisition of staff blocks along with our advanced custom management immigration with Danceable were starting to say, what are the things inside that sack office workflow that may require integration or automation packaged? Automate automation with other parts of the environment, bringing all of those pieces together as we move forward to security for us. >>Okay. I gotta ask you guys the number one question that I get all the time and I see in the marketplace is kind of a combo question is how do I accelerate the automation of my cloud native development with my traditional infrastructure? Because as people put in green born the cloud projects, whether it's whether and then integrating able to cloud on premises with nutritional infrastructure, how do I accelerate those two environments? How I automate accelerate the automation? >>Yeah. So it's a great story for us and this is what we're talking about, small and special as we have bringing together of our advanced cluster management product, open ship platform and it's just, you know, widespread use through all the automation of both traditional and cognitive changes. Whether it's cloud infrastructure on premise, start network, you name it, customers are using answerable user, you're using answer to do all kinds of pieces in the system infrastructure. Being able to tie that to their new collaborative initiatives without having to redo all of that work that they've already done to integrate that existing um infrastructure automation with their cognitive accelerate substantial what I call the offer operationalization to say operated operationalization, their cloud native platforms that are existing infrastructure and existing I uh, ecosystem. I believe that that's where the answer the automation and plays a key role in connecting those students is together without having to redo all that work that's been done in investment >>robert. What's your take on this? This is what people are working on the trenches, they realized cloud benefits. They got some cloud native action, and also that they got the on the traditional environment, they got to get them connected and automated. >>Yeah, absolutely. I mean, you know, the beauty of answerable, you know, from an end user perspective is, you know, how easy it is to learn and how easy the languages to learn. And I think, you know, that that portability, you know, it doesn't matter like how much of a rocket scientist you are, you know, everybody appreciates simplicity, everybody appreciates being able to hand something simple to somebody else and letting other people get done and having it be more or less in a it's not quite english, but it's definitely, you know, answer is quite readable, right? Um, and you know, when we looked at, you know, when we started to work on all the answerable operators, you know, one of that, one of the main pieces there was, making sure that that simplicity that we have an answerable is brought over directly into the operators. So just because it's cloud native doesn't mean you suddenly have to learn, you know, a whole set of new languages and peoples just as portable there as it is to any other part of the your mighty organization, infrastructure or whatever it is that you have going on. >>Well, there's a lot of action going on here at red hat summit 2021 things I wanted to bring up in context of the show um is the successor and the importance of you guys having answerable collections. This has come up multiple times. Um as we talked about those personas and you've got these new contributors, you've got people contributing content. Um, as open source continues to grow and be phenomenal value proposition. Touch on this uh, concept of collections. What's the updates? Why is it important? Why should folks pay attention to it and continue to innovate with collection? >>This is from a commercial perspective of food products, questions and down has made a lot of these contributors to create an exploit, distribute content at the end, the problems mentioned earlier, these iterations announced, we'll have all of the documentation, all those collections, all within one. If you call the batteries included back at the time that day. Right. But that, that meant that contributors um, be able to deploy their content with the base, has the distribution. They have to wait for the next version. Events. Alright, that's when that content would get redistributed the next investment. He coupled content from the core engine, putting that into elections that are individual elements of related innovations closes can use at their own pace. So users and customers can get content baby a case that contributors like in public. So, uh, customers don't have to wait for the next evolution shipping products. You get a new version of the immigration is really like, you know, so again, a couple of those things that last into the different faces the engine or the platform itself is the state Department's here. It's going to be a certain website. Content itself, all the different content, the network providers ready platforms, all of those same pace. You girls have their own life cycle quite sweet. It allows us to get more functionality for customers hands like bigger and then launching our Certified can support that. Okay. Certified. Support that content tells me the values that we bring our customers with the subscription. Is that ecosystem and highest partners that we work with Certified and support the stuff that we should and support with possible superb benefits, both on the access to the technology as well as the access to the value of this. In terms of immigration testing and support >>Robin, What's your take on the community? I see custom automation with with the connector, a lot of action going on collections. >>Yeah, absolutely. Um, you know, it's been interesting, you know, tom just mentioned the, you know how everything previously all had to be released all at once. Right. And if you think about, you know sure I have answerable installed but you know, how often do I have to, you know, just even as a regular, I'm not a system administrator these days, type person like how often do I have to, you know, click that button to update, you know, my Mac or my Lennox machine or, you know, my Windows machine or, you know, the operating system on my telephone, right? Every time one of these devices that answerable connects to or a program or whatever it is, connects to something, those things are all operating and, you know, developing themselves at their own pace is right? So when a new version of, you know, uh, uh, well, we'll call Red Hat enterprise Linux when a new version of Red Hat enterprise Lennox comes out, uh, if there are new changes or new features that, you know, we want to be able to connect to it. That's not really helpful when we're not releasing for another six months. Right? So it's really helped us, you know, from a community angle to be able to have each of these collections working in concert with, you know, like for example, in real like the Lennox subsystems that are actually making things that will be turned into collections, right? Like Sc Lennox or System D right? Like those things move at their own pace, we can update those at our own pace in in collections and then people can update those collections without having to wait another six months or eight months or whatever it is for a new version of answerable to come out. It's really made it easier for all of those, you know, developers of content to work on their content and their, you know, answerable relationships almost in sync and make sure that, you know, but not, I'm going to do it over here and then I'm gonna come back over here and fix everything later. It's more of a continuous >>development. So they contribute experience is better than you'd say. >>I'm sorry, >>the contributor experiences better than. Oh, >>absolutely. Yeah, 100%. I mean, it's, >>it's, >>you know, there's something to be said for. I wouldn't say it's like instant satisfaction, but, but certainly the ability to have a little bit more independence and be able to release things as as you see fit and not be gated by the entire rest of the project is amazing for those >>votes. So I put you on the spot, Robin. So if I'm a, I'm a developer bottom line, me, what's in it for me? Why? Why should I pay attention to collections? What's the bottom >>line? Well, you know, answerable as a platform and, and for benefits from network effects. Um, you know, the reason that we've gotten as big as we have sort of like the snowball rolling downhill, right, the more people that latch on to what you're doing, the more people benefit and the more, you know, additional folks want to join in. So, you know, if I, if I was working on any other product that I would consider being able to have automated with answerable, um, you know, the biggest thing that I would look at is, well, you know, what are those people also using or they automating it with an apple and I can guarantee you 99% of the time, everything else that people are using is also being automated with answerable. So you'd be crazy to not, you know, want to participate and make sure that you're providing the best, you know, and experience for your application because for every Application or device that we can connect you, there's probably 20 other competitors that also make similar applications that folks might also consider in lieu of you if you're not using your not providing ample content >>for it. Hey, make things easier, simple to use and you reduce the steps it takes to do things. That's a winning formula. Tom. I mean when you make things that good, then you get the network effect. But this highlights what you mentioned earlier about connective tissue. When you use words like connective tissue, it implies an organizational is not a mechanism. It's not just software, it's people, there's a people experience here in the automation platform. This seems to be the bottom line. What's, what's your take? What's your bottom line of you? I'm a developer. What's in it for me? Why should I pay attention to the automation platform? >>States of the public developer. What excites me is using it? Yeah, I'm just composition department and crossing those domains in silence and sort of can issue across these tools and resolve this means those contributors is developed as a great denomination come embedded in the hands of more people across the organization. Absoluteal more simple. five way by using the explanation. Sometimes they get access right. You see those out the automation of South coast for so long as they get access to existing automation faster. They have to run into the expert on their part requirement a local hotel folks and the real in terms of automation and that kind of a patient. Excellently. When I'm getting on you about the details of what it takes them, you configure the network and figure the storage elements. They rely on those automation developers and contributors that would do that for them. You must really work powers of this Children across those news process of human. Again when I got kidnapped and sent cops, the idea of connecting to the network, being able to do all of these tasks with the same language and the same. In addition, funds had some money faster and get some of the kind of quote responsibilities without worrying. Line >>Robin, you wanted to talk about something uh, in the community. Any updates? I think navigator you mentioned you wanted to mention uh, plug for that. Absolutely. >>So, you know, um, much like any other platform in the universe. You know, if you don't have really great uh, tools for developing content, you're kind of, you know, dead in the water, right? Or you're leaving it to fate. So we've been working on a new project. I'm not part of the product yet, but you know, it's sort of in a community exploratory phrase released early release often or you know, minimum viable project I guess might be the other way to describe it currently. Uh it's a called Animal Navigator, it's a TUI which is like a gooey, but it's got a sort of a terminal user interface look to it that allows you to, you know, develop, its a sort of interface where you can develop content, uh you know, all in one window, have your, you know, documentation accessible to you have, you know, all of your test results available to you in one window, um rather than I'm going to do something here and then I'm gonna go over here and now, I'm not sure. So now I'm gonna go over here and look at docs instead. It's all, you know, it's all in one place, um which we think will actually, but I mean, I know the folks who have seen it have already been like, but you know, it's definitely an early community stages right now. It's, you know, we can give you the link github dot com slash answer slash danceable navigator, but >>versus a gooey versus a command line interface are how do you innovate on the command line? It's a kuwaiti uh it's >>um you know, there there's so many ideas out there and I think tom can probably talk to some of this, you know, how that might relate to V. S. Code or you know, many of the other traditional developer ideas that are out there, but you know, the goal certainly to be able to integrate with some of those other pieces. Um but you know, it's one of those things where, you know, if everybody is using the same tool, we can start to enforce higher levels of quality and standards through that tool. Uh there's benefits for everyone tom, I don't know if you want to add on to that in any way. >>Yeah, it's just kind of one of our focus areas religious making it as easy as possible to create things and a lot of nations. So part of that is essentially a kind of road map in the nesting table and spoke that that's not presented to the security is you don't build test deploy. So people are making a contributor that builders life job. >>Well, thanks for coming on tom and Robyn. Thanks for sharing the insight here. Redhead Summit 21 virtual. I'll see you guys do continue to do a great job with the success of the platform, which has been, you know, consistently growing and having great satisfaction with developers and now ops teams and sec teams and Net teams, you know, unifying these teams is certainly a huge priority for enterprises because the end of the day, cloud scale is all about operating a skill, which means more standards, more operations. That's what you guys are doing. So. Congratulations on the continued success. Thanks for sharing. >>Thanks for having us. >>Okay. I'm John for here in the queue, we are remote with Cube virtual for Reddit Summit 2021. Thanks for watching what?
SUMMARY :
You know, one of the things that I love about the Cuba being doing it for 11 years now is that everyone that The way I'm ready to go. Robyn great to see you tom. Tom we'll start with you automation platform. appreciate the idea of being able to go to Ansel Galaxy or the answerable automation to go and grab scale because that's the super value proposition you guys have and want to get that. So the move to collection was actually great for, you know, not just, you know, for a user perspective, But I think I want to come back to you on the persona side of answerable because one of the things we talked about the democratization of the application delivery teams, more people if you will or modalities are accessible into hands of water nations. the community and then tom if you can give some color commentary to on the automation platform, you know, As we say. I think, you know, for folks who are on prem or you know, any of our customers are really going to start to see lots of value Because, you know, rest of the environment and be able to respond the spirit of that song on the areas that we put is how do I accelerate the automation of my cloud native development with open ship platform and it's just, you know, they got to get them connected and automated. And I think, you know, that that portability, you know, it doesn't matter like how much of of the show um is the successor and the importance of you guys having You get a new version of the immigration is really like, you know, so again, I see custom automation with with the connector, Um, you know, it's been interesting, you know, tom just mentioned the, So they contribute experience is better than you'd say. the contributor experiences better than. I mean, it's, you know, there's something to be said for. So I put you on the spot, Robin. and the more, you know, additional folks want to join in. Hey, make things easier, simple to use and you reduce the steps it takes to do things. the network, being able to do all of these tasks with the same language and the same. I think navigator you mentioned you wanted to mention uh, plug for that. I'm not part of the product yet, but you know, it's sort of in a community exploratory phrase released early release you know, how that might relate to V. S. Code or you know, many of the other traditional developer a kind of road map in the nesting table and spoke that that's not presented to the security of the platform, which has been, you know, consistently growing and having great satisfaction Thanks for watching what?
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Tom Anderson, Joe Fernandes and Dave Lindquist | AnsibleFest 2020
>> Announcer: From around the globe, it's theCUBE! With digital coverage of AnsibleFest 2020, brought to you by Red Hat. >> Hello, everyone, welcome back to theCUBE's coverage of AnsibleFest 2020. We're not face-to-face this year, we're in virtual remote mode. This is theCUBE virtual and obviously it's AnsibleFest 2020 virtual. We've got a great panel of experts and leaders at Red Hat and Ansible. I want to introduce them. Dave Lindquist, general manager and vice president of engineering of hybrid cloud management at Red Hat. Joe Fernandes, vice president and general manager of the Core Cloud platforms at Red Hat. And Tom Anderson, vice President at Red Hat, Ansible Automation Platform, the big news and feature of this event. Tom, great to see you, Joe and David, thanks for coming on. >> Great to be here. >> Every year I love talking about Red Hat because I remember going back a few years ago, Arvind from IBM was on at Red Hat Summit in San Francisco, and you can see the twinkle in his eye. This was three, four years ago. Cloud native was really gearing up and now it's kind of mainstream. Last year at AnsibleFest, all the buzz was collaboration, collections, and you can start to see that integration piece kicking in, and this year at the event, the big story is the same. More collections, more integrations, a lot of collaboration around code. Content equals code. So it really points to the trend with Kubernetes of multi-cloud, multi-cluster. So the first question for you guys is, why would anyone want to deploy multiple clusters simultaneously and why is multi-cluster such a big deal? Tom, we'll start with you. >> Great, okay, yeah. So why is multi-cluster such a big deal? Basically, Kubernetes and our OpenShift container platform have now become a strategic part of our customers' environments, of their infrastructure for building and deploying cloud native applications on. And as becoming a strategic part of that, when you're deploying production applications you're going to need all kinds of things like scale out, redundancy, cloud location for access to different cloud provider locations for application requirements and whatnot. So there are a bunch of requirements for why customers would deploy OpenShift in a multi-cluster way. And maybe I'll turn it over to Joe Fernandes a little bit 'cause he's got a lot of background on the OpenShift side of this. >> Joe, what's your thoughts? >> Yeah, thanks, Tom. Yeah, so I mean, as Tom mentions, a number of reasons why customers may deploy or need to deploy more than one Kubernetes cluster. So within a cluster, you can certainly have multiple applications, multiple developers, multiple teams work, but as you start to scale your usage you may want additional clusters. It could be because you want to separate your production environments from your dev and test environments. It could be for capacity, right? You have more development teams or more production environments than you want to sort of tie to a single cluster. Then you start expanding out into locations, right? Maybe you started in the data center, then you started doing deployments to one public cloud, then to other public clouds, and then that's only going to grow. We see more and more customers deploying multi-cloud strategies. And then the new thing right now that everybody wants to talk to us about is edge, and as you get into edge deployments, now those, the number of clusters could really explode into the hundreds or thousands. And so it all points back to you need a sane way to manage across all these clusters regardless of where they run and regardless of how many you have, and that's really what we've been working on with the Advanced Cluster Management for Kubernetes. >> What's the big draw? What's drawing the customers in with multi-cluster and multi-cloud? Obviously, the multi-cloud makes a lot of sense, you have multiple clouds. Sounds easier just saying it than doing it. But what is it about multi-cluster and multi-cloud that's drawing customers and people into this concept? >> Yes, I can start. I think what's drawing customers in is the need, the desire to have sort of a common abstraction for the applications that's consistent regardless of where they happen to run, right? So making sure that the developers don't have to worry about what infrastructure the applications are landing on, and they have that consistent experience that it's, abstracts their applications away from that infrastructure. So that gives the developers more flexibility, but it's also about flexibility and agility for those infrastructure owners, right, because they too want to make decisions on where stuff runs. Not because they're particularly tied to an infrastructure, but based on things like cost or security or other concerns. And so these are all drivers for multi-cluster and multi-cloud strategies and I think our hybrid cloud strategy at Red Hat really hits the mark to address those needs. >> Well, you guys had great performance. We've been following the past few years just the OpenShift and beyond, kind of the whole Red Hat, and Ansible specifically too, is doing real well in the marketplace so congratulations. David, I want to ask you about the management piece. This comes up over and over again. It's all good having the abstraction layer, you got all kinds of new sets of services, but multi-cluster management is not, (laughs) is not trivial. There's challenges for ops and automation teams. Could you share your perspective on how you guys are looking at the multi-cluster management? >> Sure, sure. The first thing we saw, and this kind of follows on the points that Joe and Tom are making, is that as customers start embracing the development with containers and leveraging Kubernetes, you start finding that they're putting up clusters across their data centers, across cloud, to support different parts of the life cycle of development, or supporting their own production environment or distributed workloads across clouds, across the data centers. And so the challenges that operations and management run into, and security in particular, is how do you start managing the clusters, their life cycle. It's easy to put 'em up, to provision 'em quickly, but how do you update and upgrade those? How do you make sure they're compliant with your various regulatory compliance like PCI, HIPAA, or the various federal standards? How do you make sure that compliance is adhered to across, and security across those clusters, as well as the applications themselves? How do you manage the applications through their life cycle? How do you have deployment policies? So the challenges for ops and automation and security are to have a consistent policy-driven way to take care of the clusters across these hybrid environments, and making sure they adhere to the compliance and security of the enterprise. >> Tom, multi-cluster deployments is a big part of this integration. We heard a little bit, obviously, compliance and governance is huge. IT's been living this world of policies and governance, but when we start moving fast into these new cutting edge services that are providing a lot of value, integration into existing IT infrastructure is important with clusters. How do you view that because this is where I think maybe collections are other things are, is this an indicator of what's happening? Can you give your thoughts on the customers out there who want to do multiple clusters for all the benefits, but then go, "Oh, I got to integrate it into existing IT infrastructure"? >> Yeah, absolutely. So that's what's happening right now. As Kubernetes and as OpenShift has become a strategic platform for our customers, the idea of, I'm going to say, kind of normalizing the operations of that platform as part of a greater IT ecosystem has become a challenge for them. And for the most part, they've already automated security, network, provisioning, app deployment, application updates, using the Ansible Automation Platform, and so it only makes sense that as Kubernetes and as OpenShift becomes a strategic platform for them, they want to use that same language, that same tool set, that same automation fabric, if you will, to integrate the applications that are running on OpenShift with the rest of the environment. So, for example, when I add a new node to a cluster or more capacity to a cluster or to clusters, I probably want to update my systems of record, right? My CMDBs or my ITSM systems. When I deploy a new app or make an update to an app on a cluster or across clusters, I'm probably going to want to update my load balancer to be able to direct traffic correctly to that, and that load balancer probably isn't running, my enterprise load balancer is kind of platform independent, so I'd need to be able to update that load balancer to properly direct traffic. Well, IT has already automated that function using Ansible. So by creating the collections that we have created for OpenShift and for Kubernetes, it makes it much easier for our customers to be able to just plug that in and adapt that to their existing automation infrastructure. So now it just becomes part of their overall IT environment. >> So just a follow-up real quick, if you don't mind. What are some of the challenges you're hearing from your customers around containerization and that growing space? I just talked to the IDC research analyst earlier at another virtual CUBE session where she says, roughly their estimate is 5 to 10% of enterprises are containerized, which is huge growth opportunities. The headroom in containers is massive, so what are some of the challenges? Is it easy to get started? This seems to be a nice opportunity for you guys. What's your take on that? >> Yeah, I think that the way of looking at it with all that growth space, it's also the speed at which Kubernetes adoption and containerized application adoption is happening. And so, IT organizations are having to respond faster than they ever have before as this environment grows, and it is a multi-cloud environment. They have Kubernetes, OpenShift running on-prem, in the cloud, multiple data centers, as both Joe and Dave have said, and it becomes critical that they automate that correctly and accurately to ensure security, consistency, performance, availability. All of the other things that drive the requirement for automation standardization, all of those things that drive the requirements for automation are applicable to Kubernetes environments and containerized environments as well except they're moving and expanding faster, so teams have to respond quicker to the need. >> Joe, what's your take on this? I mean, to me, I'm the glass half full. I think I've seen containers be great and that maybe I'm looking at the early adopters, but those numbers seem a little bit low to me. What does that mean to you? More people are now getting up to speed. Is it a tipping point? It just seems a little bit low, and David, if you want to comment too, I think this an important number there. Joe, what's your take? >> Yeah, I mean, I think the rate represents an opportunity, but I see the growth as having been tremendous even in just the first few years. But to get to that broader market we did continue making it easier for customers to bring their applications to this new environment, to ride on existing infrastructure, and ultimately for our customers that means an evolution, right? An evolution of how they are going to manage those applications, how they're going to build and deploy them. And so with the integration of OpenShift and our advanced container management platforms with Ansible we can bring that automation to the mix to sort of tie those together, right? So to tie in the existing compute infrastructure, to tie in storage and networking and configure those as needed. And then as Tom mentioned, all those other systems, whether it's an IT service management system, something like a ServiceNow or other ticketing systems or other enterprise systems that exist that you just can't ignore. Because the more you try to go against the grain and do something different, the even harder it'll be. So we need to help customers evolve to take advantage of cloud and cloud native approaches, and the solutions that we're bringing to market are all about enterprise Kubernetes, enterprise container platforms. The combination of those technologies with something like Ansible really helps pave the path for the next phase of growth that we're expecting. >> So, ready for prime time right now. >> Right. >> David, your thoughts real quick on this. Containerization upside. >> Yeah, real quick, the development organizations, development teams, have picked up on containers very rapidly. Everybody is leveraging containers when they develop new applications or modernize the existing applications. So what we found is that a lot of the folks that pushed out very quickly, some greenfield apps, that's the 5, 10, 15, 20% that you're seeing occur. What started getting complex is how you really scale this to your enterprise. How do you really run this at scale from management operations and security perspective? OpenShift is critical, that gives a consistent platform across the hybrid cloud environments. What we're doing with ACM and the Advanced Cluster Management brings in the security and compliance. And what you'll see through AnsibleFest, what we're doing with Ansible is then, how do we then hook these environments right into all the existing IT environments? That's, to me, what's critical to really bring this to scale to the enterprise. >> Yeah, I think this, to me, the number points to exactly what you guys said. Ready for prime time, scale's there, and the demand's there. And I think, Tom and Joe, I want to ask you specifically the relationship between OpenShift and Ansible, but before that, I remember, forget what year it was, we were doing a CUBE event at, I think it might've been OpenStack, going back to the day, but I remember OpenShift and it was a moment where OpenShift adopted containers and then next year Kubernetes. And I remember talking to the team, them saying, "This is going to be a big bet for OpenShift." Looks like it was a good bet. (laughs) It paid out real well, congratulations. And it was good, you guys stayed the course. But you made it easier, and one of the things was is that the complaint at the time was they didn't want Kubernetes to be the next Hadoop. Easy to use but gets out of control. Not that I meant they're comparable, but Hadoop had that problem of it was easy open source but then it was hard to manage. So OpenShift really took advantage of that. You guys, I think, did a good job on that. But now you got Ansible winning the game on developers, on easy to deploy, so as that scales up, automation's there. So I'd like to hear you guys talk about the connection between OpenShift and Ansible and how that expands the scope of what both products can do for customers. >> Yeah, maybe I'll give it a shot first and then let Joe go after me, which is, look, here's what we have, is we have lots and lots and lots of customers, Red Hat customers that are OpenShift users and that are Ansible users, right? So we have this two large pools. They also represent two very large and vibrant open source community projects. The Ansible project and the Kubernetes project are two hugely popular, vibrant communities, and so it just made sense to kind of be a catalyst in those communities, to bring those two things together, to work together, to the benefit of our customers and to kind of capture the innovation that's going on upstream in the communities. So we decided to get really kind of serious about the integration of these two platforms and integrated Ansible in a native way on Kubernetes so that OpenShift and Kubernetes operators, as well as application developers, could take advantage of that integration without having to learn something new or foreign in order to be able to do it. So it was a native integration using operators, which is the right way to integrate with the Kubernetes platform, with OpenShift in particular. And so that's the way we kind of brought it together to the benefit of our customers. Our customers are, like I said, normalizing the operations of OpenShift as a strategic part of their infrastructure, deploying production applications, and want to be able to tie that into their other systems and other parts of their infrastructure, both from an app deployment process as well as from an infrastructure deployment and management process. So it only made sense that it actually, our customers have been asking us for this and talking to us about this, so it only kind of made perfect sense to kind of get out there and do that, get the communities together innovating, and then take that innovation out for our customer. >> Joe. >> Yeah, the only thing I'd add to that, there's really two specific personas at play here, right? When you think of, there's the IT operations and infrastructure teams. They own those clusters, the provisioning, the configuration, the management of those clusters. And with ACM, with Advanced Cluster Management for Kubernetes, we have now an interface that they can use to see and manage the life cycle of all their clusters. So through that we can integrate Ansible as another automation tool in their portfolio to do things that need to happen when those clusters first get configured or when those clusters get updated and so forth. So if they need to update an ITSM system or configure a network or do whatever it needs to, you have Ansible automation scripts that can be plugged in at the appropriate time in that cluster's life cycle to do that. On the other side, you have the developer and DevOps teams that are consumers of these platforms, right? And what they care about is the applications that they're building, but there's a lot that goes into building it, right? There's the source code management systems, there's the CI systems, the CD systems, there's the test environments and stage and prod. And so there's a lot of moving parts, and again, and then there's the services themselves that they're configuring so you have, or building, not configuring, you have Ansible again ready to sort of take on some of those tasks, automation tasks that go beyond what Kubernetes is focused on or what you're trying to do with OpenShift. And again, doing it at the appropriate time in the life cycle, all tied in through Advanced Cluster Management which can actually see out to all those clusters and be in that sort of application deployment workflow across those clusters. So those are sort of some of the specific areas and how they pertain to those specific personas that are driving the activity. >> What's interesting, this automation piece really is key across multiple environments, and we've heard that from some of your customers. 'Cause you got now private clouds out there, you got large scale. But, Dave, I want to ask you, what makes Advanced Cluster Management a natural fit with OpenShift and Ansible? What's your take? >> Yeah, good question, John. First, ACM is purpose-built for the Kubernetes environment. It's a cloud native management system, and as we said earlier, we really focused on managing the cluster life cycles, managing the security compliance, and managing applications deployed into these environments. So it was a very natural extension of OpenShift, to be able to manage OpenShift, multiple clusters of OpenShift in hybrid environments. Within your data center, across data centers, across clouds, and the combination. So, very natural fit with OpenShift. As we've been all talking about, as we looked at how did we then bring OpenShift and these resources closer through automation to many of the other parts of your IT environment, that made it natural from ACM to call out into the playbooks of Ansible. So just a simple example, and I think we circled around this a few times. You're deploying a cluster or you're deploying, say, an application to that cluster. You need to configure that into a firewall. Maybe configure it into a load balancer. Maybe register it with a service management system. That, all those calls, they come out through policy from ACM over into Ansible to take advantage of the wealth of playbooks that are available in Ansible to perform those operations. Whether it's security, network, service management, storage, et cetera. >> Real quick follow-up for you is, how has bringing your ACM team and product into Red Hat changed the scope and approach of what you're trying to do? >> Yeah, well, let me say first of all it's been a great experience bringing the team into Red Hat. The environment, the open culture, it's really been invigorating for the whole team. Also, getting much, much closer into the open communities and open sourcing ACM and doing development in the open has really brought us closer really to users, the ecosystem, the communities, accelerating our delivery quality, as well as really getting much more closer insights, getting insights into what's happening in the community, what's happening with the users. So it's really, it's been a great experience all the way around. >> Joe and Tom, quick comment, what do you think people should pay attention to this year at AnsibleFest 2020? What's the big story? Obviously we're in a pandemic. We're going to come out of the pandemic. People want to have a growth strategy that has the right projects on the right rails. They want to either maybe downplay some of the projects that maybe not be a fit, that were exposed during the pandemic. Best practices that are emerging, shifting left for security is one. You're seeing remote workers. People have kind of had a wake-up call on cloud native being relevant for the modern app. Now they're running as fast as they can to build the infrastructure, and guess what? People are not actually in the workplaces. The workforce, the workplace has all changed. Can you guys share your expertise over the years on what is the best practice and approach to take? Because the clock's ticking. >> Yeah, from my perspective and from an Ansible perspective here, we had always been about kind of automate everything, right? Automate every task that is automatable, right? A repeatable task, automate it. Repeatable task, automate it. And over the past couple of years we've really been focused on automation across teams by using Ansible content, the actual automation code, if you will, itself to bring teams together and to cross teams and cross functions. So not just focused on what a network operations person or a network engineer needs to do in their day-to-day job, but connect that to what a security operations person is doing day-to-day in their job in terms of threat detection and intrusion response, or intrusion detection and threat response, and connecting those two teams together via automation to make both of them more responsive and more effective. So we've been on this bandwagon for the past couple of years around Ansible content, and now Ansible collections and Automation Hub, to try and accelerate the way these teams can collaborate together. The pandemic and the pressures that put on the system with remote users and having to do things in a different way only exacerbated, it only kind of enhanced the requirement for that collaboration, that automation across teams. So in a lot of ways, the past six, seven months, both for our Ansible business as well as for the way our customers have been using the technology, has really been an accelerator for that kind of cross-team collaboration, our subscription business, and our Ansible consumption. >> Yeah, well, I said it last year in-person when we were in Atlanta for AnsibleFest 2019, a platform approach is a great way to go. You start out as a tool, you become a platform. You guys are doin' the work over there. I really appreciate it and I want to call that out 'cause I think it's worth calling out. Joe, cloud platforms. Cloud is certainly an enabler. Red Hat and OpenShift has been a great success and can, only has got more work to do. People still got to build out these platforms, and you're seeing private cloud not going away. I mean, we just had a conversation at OpenStack and you guys got customers with a lot of private cloud everywhere. (laughs) So you got private, you got hybrid, you got multi, and you got public. It's pretty crazy. What's your thoughts on what people should take away from AnsibleFest and then going forward post-pandemic? >> Yeah, so, first Tom hit on a number of key points there, right? COVID-19 and everything going on in the world has really just accelerated a lot of these transformations that were already in the works at many of our enterprise customer accounts, right? And now when we're all working remotely, we're all meeting virtually, we're educating our children remotely, it just exacerbates the need to scale our networks, to extend security out to remote workforces, and to do all of these things at much larger scales than we ever envisioned before, and you can't do that without automation. And I would argue, without taking advantage of some of these modern cloud native platforms and cloud native development approaches. And we always say Red Hat's been a big proponent of hybrid cloud, of our open hybrid cloud strategy. We've been talking about that for years, and what we always say is even if that's a strategy that you aren't specifically looking for, it's something that, everybody ends up there, right? Because nobody's running everything in the data center anymore, but as they move out to public cloud they're not completely shutting those data centers off either. As they expand their consumption of public cloud, they tend to start exploring multi-cloud strategies, and now that hybrid cloud is extending out to the edge. So the hybrid cloud is sort of where everybody is, right? And the ability to sort of manage consistently, to run consistently across all those environments, to be able to secure all those environments and scale those environments, and that's what we're all about here at Red Hat and that's sort of the key to our open hybrid cloud strategy and what we're really trying to do with our entire portfolio. >> Awesome, David, final word. We're in a systems world now. The cloud is one big distributed computer. We got the edge, we heard that. Developers just want to code, they want infrastructure as code, you guys got to help 'em get there. What's your take on the importance of AnsibleFest and this systems world we live in? >> Well, there's probably not a more critical time. We've all been saying this and seeing this the last 10 months now. The transformation digitally that's been going on for years, the development transformations, it's all hit a fever pitch. It's been accelerated through COVID. In particular, how quickly can I adjust to a digital transformation? How quickly can I adjust my business processes? How quickly can I really become a very agile DevOps SRE organization? That is so critical. So at AnsibleFest what we're doing is bringing together platforms with automation with the ability to manage it at scale with security. That's what's going on from Red Hat in a open environment, open world, with communities and huge ecosystems. That, to me, is the critical rallying points, and really necessary to drive this accelerated transformation. >> Yeah, and again, open source continues to power it. One thing I'm impressed with is this concept of content, not content as in a video, but content as code. It's collaboration. It's what people are sharing their playbooks and they're sharing their, are opening things up. I think there's going to be a whole 'nother level of developer collaboration that's going to emerge and you guys are on the front end of all of this. I think it's going to be pretty powerful. I don't think yet clearly understood yet by most folks, but when you start seeing the automation benefits, Tom, I'm sure your team will be like, "Yeah, see, automation platform." Thank you so much for coming on, appreciate it. >> Thank you. >> Thanks a lot. >> Thanks. >> I'm John Furrier with theCUBE, hosting theCUBE virtual for AnsibleFest 2020 virtual. Thanks for watching. (relaxing music)
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brought to you by Red Hat. of the Core Cloud platforms at Red Hat. So the first question for you guys is, on the OpenShift side of this. and then that's only going to grow. What's the big draw? the desire to have sort kind of the whole Red Hat, and security of the enterprise. but then go, "Oh, I got to integrate it and adapt that to their existing I just talked to the IDC All of the other things that drive What does that mean to you? and the solutions that David, your thoughts and the Advanced Cluster Management and how that expands the and to kind of capture the Yeah, the only thing I'd add to that, and we've heard that from to many of the other parts and doing development in the open and approach to take? and having to do things in a and you guys got customers And the ability to sort We got the edge, we heard that. and really necessary to drive and you guys are on the I'm John Furrier with theCUBE,
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David Anderson, Liberty Mutual | CUBE Conversation, May 2020
>> From theCUBE studios in Palo Alto in Boston, connecting with thought leaders all around the world, this is theCUBE conversation. >> Hi, I'm Stu Miniman, and welcome to a CUBE conversation. Always love when we can dig into practitioner discussions, and one of the editorial themes I've been really looking into in 2020 has been discussion of server lists. So really excited to welcome to the program, Dave Anderson, he is director of technology at Liberty Mutual, coming to me from Ireland. Dave, thanks so much for joining us. >> Thank you Stu, delighted to be here. >> All right, so I think most of our audience is probably familiar with Liberty Mutual. You work in the software group, Liberty IT, as part of Liberty Mutual. If you could just start us off, give us a little bit about your background, and your group's role inside the organization. >> Sure, Liberty IT started 20 years ago as really sort of an internal software host. Part of the Liberty Mutual group, we're part of Liberty Mutual Technologies. So we kind of work across all the markets in Liberty Mutual and all the kind of global locations. My role as director of technology is really think about what's the technical direction of Liberty IT? I can lead the architects with my group and really thinking about global architecture of Liberty Mutual and how can we provide business value in the mission going forward. >> Excellent, so Dave I guess what is the just kind of overall business and IT relationship? When I think of companies like yours, usually MNA comes in their growth expansions and digital transformation's been one of those buzzword discussions. But absolutely you need to be close to your customers there's lots of services that you need to provide online. How are some of those overall dynamic impacting how IT is supporting the business? >> That's a great question Stu. I mean technology has always been a key differentiator in Liberty Mutual. Even as my group was setup, like I said 20 years ago. It was always seen as a differentiator as something that we can be very good at. We've always been quite close to be in the cutting edge of technology. Many companies would say, "We're not an insurance company, we're a technology company that sells insurance." We are an insurance company, that's very important but we also need to understand that using the latest technology i.e. the cloud providers, really helps us deliver value to our business partners and customers. It is critical that we have a very tight partnership with our business partner. >> Excellent so yeah 20 years, a lot has changed in that time. Give us a little bit if you can, share a snapshot of where you are kind of in the cloud discussion. And what are the relationships between kind of the infrastructure side of the team and the development side of the team? And excepting that'll lead us forward to the server discussion. >> Sure I mean I joined Liberty about 12 years ago, 13 years ago and I actually started in one of the digital channels, that existence of digital channels. And probably almost 10 years ago our CEO James McGlannan quite a visionary, started kind of pressing the public cloud agenda and we started discussing public cloud as a potential future. It was a really exciting time. Cause I think the infrastructure development we all are in, gosh what's the possibilities of public cloud. And as you know the cloud itself it probably changes every year, it's redefined, there's new capabilities. I'm not sure we could envisage where we are today back when we started that conversation. Like every large enterprise, the initial conversation's around how do we enable this? How do we make this safe? How do we protect our data? All the usual kind of questions you would have. But in a way we kind of really joined together the very different departments. We thought, well how do we move the enterprise forward? And as well I mean we want to get a global capability for cloud was very important. And bringing up the velocity that we can deliver value quickly to our business partners. We didn't do it for technology's sake we did it to contribute real value for the business. And one of the really interesting things that we talked about is we shied away from counting how many virtual machines do we have in the cloud. That wasn't really a good metric for us. How are we delivering value to your business partners? That was kind of the metric that we chased and continue to chase. >> Well that's excellent how you kind of laid that out. I'm wondering if you could help extend that and bring us into where serverless fit into that discussion. I loved how you say it's not about number of VM's or the new shiny thing. So, what was it that led to your first use of serverless? And bring us a little bit along that journey that you've been going through. >> Sure, well one of the things that I've always found critical working in technology is that curiosity. But in a search for what's next. So, within micro IOS charts my people will say, "Where do we need to get to? What is 3 to 5 years out?" And we've a lot of really fantastic peers right across Liberty Mutual. Bright, open minded, they can think ahead. So one of my team was at I think it was re:Invent in I think it was 2013, where the launched Lambda for 2014. And each my crew were excited. They can build their first small application. It was actually a document generation. I think they were using some propriety systems. So they built a document generation solution. I couldn't believe the amount of ROM cost that was saved. It probably knocked something like 97% off the cost. Couldn't believe it. And we started saying, "Wow this is potential." But back then, again 5 or 6 years ago the stack was very immature. There was a lot of things you needed to figure out. Like the observability, the developer environment. There's a whole bunch of stuff that wasn't quite right. So it's something that we shared to our peers across the organization. We talked about it. We really started to kind of think, "Well this is interesting, this idea of serverless or manage servers." It started to really change how we thought and it really started to make the concept of a cloud native application very real. Cause we started to think of cloud native architecture loaded into application architecture. And that started to really flip how we thought. So it's just been a real journey these past couple of years. And a big thing for me is we started with engineers thinking of cloud as a mindset not necessarily as a platform. That opened the door to a lot of possibilities. >> Yeah, that's really interesting that you said that. Often times we say cloud is an operational model not a physical location. Are you using multiple clouds today? >> Yes, we probably tend to have a multi cloud strategy. And really to be very clear, serverless for us it's not just functions of service. Its not saying, "We're just using kind of something like Lambda." It's really about that idea using managed service. Thinking about evolution of architecture. How can we kind of try and cut out anything that is actually not differentiating? There's a great term which I always like is the stack policy is sometimes a technology companies we get obsessed by the stack. We think that the piece near the customer is quite easy. But think from the technology perspective we need to think about, we can deliver the most value by making the customer experience kind of best. And it can be even ramp the stack from whoever we need. >> Yeah, no, its a fascinating discussion. I've seen even today. You say serverless functions as a service. A lot of it is I don't want the developer to have to think about those underlying layer. Which reminds me of the discussion we've been having about platform as a service for more than a decade but PaaS was supposed to be platform independent. So I could have my code where ever it goes. Serverless today, right now we've talked about Lambda, Amazon there's certain things that I could only do on Amazon. There are discussions and working groups and the cloud data computing foundation. Working on how we can do serverless functions as a service that could expand between multiple clouds or use the same sort of code. So how do you look at that space? You talk about cloud native. How do you make sure that you're leveraging the technologies of the specific cloud but I guess I'll throw out not being locked into any one provider? >> I think about it for me it starts with the empowerment of the engineering team. We talk about a serverless first strategy that means that we've got the capability to build anything you need to. But to rent where you can. We had a fascinating story one of our best stories is a company called Workgrid. Workgrid Software is one of the companies that we spun out of Liberty Mutual. That was a project that we had an internal digital assistant that we built with some of our teams, it'd be back 4, 5 years ago. And our CEO James McGlannan decided to fund that as a kind of a startup. They broke off around 3 years ago and that initial team had 4 people in that engineering team. So they kind of decided that they would be serverless first in their approach. They didn't have time to think about operability or rights for portability. They had to realize business value really quickly. So they took a evolutionary architectural approach which meant they kept incrementing and iterating delivering value where possible. What's the next best thing that they can build to deliver value to the customer? So when you think in that regard, if you ever come to an Amazon of a grid, no one way doors, keep the two way doors. Don't lock yourself into anything. Make decisions that you can always build upon. So with that kind of constant iterative work our teams and that's serverless first strategy. It means that when you do rent the service if you need to change to another service it's just a matter of if you've your boundaries set up practically, it's very easy to get out of that. You dig yourself in deep to something, that's the difference. So I think there's an engineering mindset and culture that we certainly have proudness in our teams. But they kind of go fast, focus on business value and try and be sort cloud native in their outlook. >> Excellent, yeah, I just heard Andy Jassy in the AWS Summit online talking about those one way door. So sounds like from your standpoint, serverless is a two-way door for architecting in your mindset? >> Absolutely, I mean I think really for me it brings architecture back into the team. It's one of the really nice things is if your team use managed services that focus is on business value. If our infrastructure is set up to support that type of team then you have minimal hand offs within the team. Through the single team, its their job to create value, engineer the solution, make sure the security is good enough, build the operation, the visibility it's all contained within one team. We get a huge responsibility from that one team. As an engineer that is super powerful, super huge autonomy. So we can talk with the serverless engineer and for me it's been absolutely fascinating to see teams come into this environment and once they understand that event driven way of creating their systems. And I use the words systems rather than applications to create event driven systems they're constantly building upon. It's just fascinating to see where they go. You start to see the creativity and innovation of the engineers. So its truly unbelievable to watch. They're really very cool. >> Dave, I'm curious when you look at the application portfolio that your team manages, how do you decide what goes serverless? Is it new development all goes serverless? Has there been a migration? How do you look at the overall application portfolio that you have? >> It kind of depends I suppose on, I'm not going to sit here and say that we're going to refactor everything to serverless. I think when you do a migration there's usually six or seven paths you can go down and you do what's best for the business. But for new development, it's definitely interesting we haven't found many used cases that are really a bad fit. It's a spectrum we may decide what different servers to use. We built a system last year which was absolutely fascinating to see. It's like a a financial aggregation system where we do a lot of our accounting. So it was kind of serverless ETL, we're trying to do like an end of month batch system to detect a lot accounts from different countries and kind of pipe them into a kind of general ledger. Not something I would've thought about for serverless, to be honest. But then when you think about it and some of our engineering leads they have put this together. They can design this fantastic system using serverless workflows. Cause you're taking lots of various different types of data orchestrated in a single destination. And we put live in that this year and I think one of the monthly ends that they recently ran I think they ran something like 100 million transactions. Relatively low cost and of course being a month end system the rest of the months there's zero cost. You don't pay for idle. We only actually pay for wireless roaming in that month end process for maybe like FDRs or something. >> Dave, you talked about the early days 2014 when Lambda was announced, re:Invent, when you first started using it in the first year or so. There's the maturity of that ecosystem solutions set. Where do you see things now? What's working well? What's on your wishlist? Kind of mature or increase overall functionality to help? >> I think that the developer environment and developer experience is a big part. One of the key messages in trying to kind of get into our culture is code is a liability. It's not an asset. If you have a bunch of engineers writing lots of code that in fact is a liability. There's no business asset in that. The asset is in the system that you create. Trying to get engineers into the mindset to write less code and they actually engineer systems. So one of the things we've been trying to do is maybe using patterns as building blocks. People became kind of like a Lego building block way of creating their systems. Piecing somethings like CDK code development kit patterns. Using the world architect process to make sure that teams are looking after their cost, their security, their performance, their liability, and their kind of optimizations. Some of those things are really important in that whole ownership of an operational view of their systems. And also even things like observability. When you create a system with a lot of events laying around it starts getting complex. But then if you do it correctly you can start to layer on well, what better insights can we build on top of the system? So it's really opening up teams a different way of working. And then of course there's lots of operational challenges when you get into more complex environment. So as we often say, it's not easier, different, built difficulty building systems, but it's different, that's what's definitely easier but better. >> All right, how about anything that you're looking out towards the future? You talked about the early days when you look at these and while you're not necessarily throwing the latest shiny thing into production, there's that curiosity. So what's exciting you now? Anything else kind of looking forward that you prepare? >> I think one of the fantastic success stories we've had is with a project we call Virtual Assistant. And really to answer your question, its about how teams can properly work at MVP. So, one of the things that we really find fascinating is when you put a good engineering team. And I mean a team who you're really solid engineers you then layer on the cloud and security best practices and verification. We then put them in a coded serverless environment with real business problem. They then create a MVP. You're virtual assistant in, raises an MVP. So if you call into a call center and you have a fairly straightforward request, like if you have an auto claim you might say, "Well when can I pick up my ramp bill?" If you already done your claim. We have an NLP a natural language assistant that can help you with that conversation. So when you start with an MVP system like that you can start them off at a fairly small traffic, until you actually tune that until it's kind of perfect. And then you gradually scale up and add on other data driven potential AI services, integrations to that. So I think when you start to take the MVP approach, and have a very, very novel solution see what that's like in the wild and then start to scale out. We scale that system for taking maybe 30 calls maybe taking about a quarter on your calls. It's fantastic how you can start to scale these system up. Well I think what I'm really looking for is more kind of support to see how we can you know, it's the art of the possible. How can we use this skillset and this serverless mindset to create really fascinating business applications. Because when you get under that kind of creative conversation with business partners, I mean they don't want to hear about Lambda or events or observability. They want to say, "Well, what can I do with AI? What can I do with Voice, what can I do with Vision?" So we start to open up really fantastic conversations like that. So I'd like to see more of that, but in a creative product development. >> Excellent, well yeah Dave, so important that you brought back as to how IT in the business. Working together, it's not about the technical widget or knobs or anything. But the services and the value that ultimately you can provide for the business and the impact that has on your ultimate end customer. All right, Dave, thanks so much. Real pleasure having a chat with you. >> Thanks Stu really appreciate it, thank you. >> All right, be sure to check out theCUBE.net. Lots of backgrounds, if you go hit the search, you can actually type serverless, find out more about what we've been covering as well as what events we will be at in the future. I'm Stu Miniman and thank you for watching theCube. (gentle music)
SUMMARY :
leaders all around the world, and one of the editorial themes If you could just start us off, Part of the Liberty Mutual group, how IT is supporting the business? It is critical that we have between kind of the And one of the really interesting things I loved how you say it's And that started to really interesting that you said that. And it can be even ramp the the developer to have to think It means that when you do rent the service in the AWS Summit online talking of the engineers. I think when you do a migration when you first started using system that you create. forward that you prepare? So I think when you start that ultimately you can Thanks Stu really you can actually type serverless,
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Knox Anderson, Amit Gupta, & Loris Degioanni | KubeCon + CloudNativeCon NA 2019
(upbeat music) [Reporter] - Live from San Diego, California it's theCUBE covering Goodcloud and Cloud- Native cloud. Brought to you by Red Hat the Cloud-Native computing foundation. and its ecosystem partners. >> Welcome back, we're here at Kubecon Cloud-Native con 2019 in San Diego, I'm Stu Miniman. We've got over 12,000 in attendance here and we have a three guest lineup of Kubecon veterans here. To my right is Loris Degioanni who's the CTO and founder of Sysdig. To his right, representing the Tiger is Amit Gupta who's vice president of business development and Product Management at Tigera, and also Knox Anderson who's Director of Product Management. We know from the Octopus, Amit, that also means that he's with Sysdig. So gentlemen, thank you all for joining. [Loris]- Octopus and Tiger >> Octopus and Tiger, bringing it all together on the tube. We have a menagerie as it were. So Loris, let's start as they said, you know all veterans, you've been here, you've almost been to every single one, something about a you know, a child being born made you miss one. [Loris] - The very first one. >> So, why don't you bring us in kind of what's so important about this ecosystem, why it's growing so fast and Sysdig's relationship with the community? >> Yeah, I mean, you can just look around, right? Kubecon is growing year after year, it's becoming bigger and bigger and this just a reflection of the community getting bigger and bigger every year, right? It's really looks like we are, you know, here with this community creating the next step, you know? For computing, for cloud computing, and really, you know, Kubernetes is becoming the operating system powering, you know, the cloud and the old CNC ecosystem around it is really becoming, essentially the ecosystem around it. And the beauty of it is it's completely open this time, right? For the first time in history. >> All right, so since you are the founder, I need to ask, give me the why? So we've been saying you know, we've been starting this program almost 10 years ago and the big challenge of our time is you know building software for distributed systems. Cloud's doing that, Edge is taking that even further. Bring us back to that moment of the birth of Sysdig and how that plays into all the open source and that growth you're talking about. >> Yeah, I mean, Sysdig was born, so first of all, a little bit of background of me. I've been working in open source and networking for my whole career. My previous company was the business behind washer, then it took on a live service, so, a huge open source community and working with enterprises all around the world, essentially to bring visibility over their neighbors. And then I started realizing the stack was changing radically, right? With the event of cloud computing. With the event of containers and Docker. With the event of Kubernetes. It, legacy ways of approaching the problem were just not working. Were not working the technical level because, you need to create something completely new for the new stack but they were also not working at the approach level. Every thing was proprietary. Every thing was in silos, right? So the approach now is much more, like inclusive and community first, and that's why I decided to start Sysdig. >> All right. so Amit, we know things are changing all the time. One thing that does not ever change is security is paramount. I really say, I go back 10 or 15 years you know, they've got a lot of lip service around security. Today, it's a board level discussion. Money, development, especially here in the Cloud-Native space it's really important so, talk about Tigera relationship with Sysdig and very much focused on the Kubernetes ecosystems. >> Absolutely. So I couldn't agree with you more, Stu. I mean, security is super critical and more so now as folks are deploying more and more mission critical applications on the Kubernetes based platform. So, Sysdig is a great partner for us. Tigera provides networking and network security aspects of that Kubernetes deployment. And if you think about it how modern applications are built today, you've taken a big large model and decomposed into hundreds of micro services so there's procedural cause that were happening inside the code and now API calls on the network so you've got a much bigger network with that service a highly distributed environment. So the traditional architectures where you manage the security typically with the firewall or a gateway, it's not sufficient. It's important, it's needed and that's really where, as people design their architecture, they have to think about how do you design security across that entire infrastructure in a distributed fashion or done in the early stages of your projects. >> Knox, help us understand the relationship here, how it fits into Sysdig's product with Tigera. >> Yeah, so we're great partners with Tigera. Tigera lives at the network security level. Sysdig's secure in that the product we built extends the instrumentation that Loris started off with our open source tool, to provide security across the entire container lifecycle. So at build time, making sure your images are properly configured, free of vulnerabilities at run time, looking at all the activity that's happening and then the big challenge in the Kubernetes space is around incident response and audit. So if something happens in that pod, Kubernetes is going to kill it before anyone can investigate and Sysdig helps you with those work flows. >> Maybe it would help, we all throw around those terms, Cloud-Native a lot and it's a term I've heard for a number of years. But the definition like cloud itself is one that you know matures over time and when we get there so, maybe if we focus in a little bit on Cloud-Native security. You know, what is it we're hearing from customers, what does it mean to really build Cloud-Native Security. What makes that different from the security we've been building in our data centers, in clouds for years? >> Well I thought Cloud-Native was just a buzzword. Does it actually mean something? (laughs) >> Well hopefully it's more than just a buzzword and that's what I'm hoping you could explain. >> Yeah, so again, the way I see it is the real change that you are witnessing is how software is being written. And we're touching a little bit on it at this point. Software intended to be architected as big monoliths now is being splayed into smaller components. And this is just a reflection of software development teams in a general way being much more efficient when you can essentially, break the problem into sub-problems and break the responsibilities into sub-responsibilities. This is perhaps something that is extremely beneficial especially in terms of productivity. But also, sort of revolutionizes the way you write software, you run software, you maintain software, CICD, you know continues development, continues integration, pipelines, the reliance on GIT and suppository to store everything. And this also means that, securing, monitoring, troubleshooting infrastructures becomes much different. And one of things we are seeing is legacy two's don't work anymore and the new approaches like Calico Networking or like Falco and runtime security or like Sysdig secure, for the lifecycle and security of containers are something bubbling up as alternatives to the old way of doing things. >> I would add to that I agree with you. I would add that if you're defining a Cloud-Native security the Cloud-Native means it's a distributed architecture. So your security architecture has got to be distributed as well, absolutely got a plan for that. And then to your point, you have to automate the security as part of the various aspects of your lifecycle. Security can not be an afterthought you have to design for that right from the beginning and then one last thing I would add is just like your applications are being deployed in an automated fashion your security has to be done in that fashion so, policy is good, infrastructure is good and the security is just baked in as part of that process. It's critical you design that way to get the best outcomes. >> Yeah, and I'd say the asset landscape has completely changed. Before you needed to surface finding against a host or an IP. Now you need to surface vulnerabilities and findings against clusters, name spaces, deployments, pods, services and that huge explosion of assets is making it much harder for teams to triage events, vulnerabilities and it's really changing the process in how the sock works. >> And I think that the landscape of the essence is changing also is reflected on the fact that the persona landscape is changing. So, the separation between attempts and operation people is becoming thinner and thinner and more and more security becomes a responsibility of the operation team, which is the team in charge of essentially owning the infrastructure and taking care of it, not only for the operational point of view but also from the security. >> Yeah, I think I've heard the point that you've made a many times. Security can't be a bolt on or an afterthought. It's really something fundamental, we talk about DevOps is, it needs to be just baked into the process, >> Yeah. >> It's, as I've heard chanted at some conferences, you know, security is everyone's responsibility, >> Correct. >> make sure you step up. We're talking a lot about open source here. There's a couple of projects you mentioned, Falco and Calico, you're partners with Red hat. I remember going to the Red Hat show years ago and they'd run these studies and be like, people are worried that open source and security couldn't go side by side, but no, no you could actually, you know open source is secure but taking the next step and talking about building security products with open source give us, where that stands today and how customers are you know embracing that? And how can it actually keep up with the ever expanding threat surfaces and attacks that are coming out? >> Yeah. First of all as we know open source is actually more secure and we're getting proof of that you know, pretty much on a daily basis including you know, the fact that tools like Kubernetes are regularly scrutinized by the security ecosystem and the vulnerabilities are found early on and disclosed. In particular, Sysdig is the original creator of Falco which is an open source, CNCF phased anomaly detection system that is based on collecting high granular data from a running Kubernetes environment. For example, through the capture of the system calls and understanding the activity of the containers and being able to alert about the anomalous behavior. For example, somebody being able to break into your container, extricating data or modifying binaries, or you know perpetrating an attack or stuff like that. We decided to go with an approach that is open source first because, first of all, of course, we believe into participating with the community and giving something as an inclusive player to the community. But also we believe that you really achieve better security by being integrated in the stack, right? It's very hard , for example, to have, I don't know, security in AWS that is deeply integrated with the cloud stack upon us, alright? Because this it's propietary. Why would Kubernetes solutions like Falco or even like Calico, we can really work with the rest of the community to have them really tightly coupled and so much more effective than we could do in the past. >> You know, I mean I would make one additional point to your question. It's not only that users are adopting open source security. It's actually very critical that security solutions are available as an open source, because, I mean, look around us here this is a community of open source people, they're building and distributing infrastructure platform from that is all open source so we're doing this service if we don't offer a good set of security tools to them, not an open source. So that's really our fundamental model that's why Calico provides two key problems networking and network security for our users, you deploy your clusters, your infrastructures, and you have all the bells and whistles you need to be able to run a highly secure, highly performing cluster in your environment and I believe that's very critical for this community. >> Yeah, and I'd say that and now with open source, prevention has moved into the platform. So, with network policy and things like Calico or in our 3.0 launch we incorporated the ability to automate tests and apply pod security policies. And those types of prevention mechanisms weren't available on your platforms before. >> Okay, I often find if you've got any customer examples, talk about, you know, how they're running this production kind of the key, when they use your solutions you know, the benefits that they're having? >> Yeah, I'll take a few examples. I mean, today it is probably fair to say Calico from the partial phone home data we get a 100,000 plus customers across the globe, some of the, I can't take the actual names of the customers but, so the largest banks are using Calico for their enterprise networking scenarios and essentially, the policies, the segmentation inside the clusters should be able to manage the security for those workloads inside their environments. So that's how I would say. >> Yeah, and Sysdig, we, have an open core base with Falco, and then we offer a commercial product called Sysdig secure, in particular, last week we release version 3.0 of our commercial product which is another interesting dynamic because if we can offer the open core essentially to the community but then offer additional features with our commercial product. And Falco is installed in many, many thousands extension of platforms. and Sysdig secure you know secures, and offers visibility to the biggest enterprises in the world. We have deployments that are at a huge scale with the biggest banks, insurance companies, media companies, and we tend to fall to cover the full life cycle of applications because as the application and as the software moves in the CICD pipeline so security needs to essentially accompany the application through the different stages. >> All right, well thank you all three of you for providing the update. Really appreciate you joining us in the program and have a great rest of the week >> Thank you very much. >> Thank you. >> Thank you. >> We'll be back with more coverage here from Kubecon, Cloud-Nativecon. I'm Stu Miniman and thanks for watching theCUBE. (upbeat music)
SUMMARY :
Brought to you by Red Hat and we have a three guest lineup of Kubecon veterans here. So Loris, let's start as they said, you know the operating system powering, you know, the cloud and how that plays into all the open source So the approach now is much more, like inclusive I really say, I go back 10 or 15 years you know, So I couldn't agree with you more, Stu. how it fits into Sysdig's product with Tigera. Sysdig's secure in that the product we built What makes that different from the security we've Does it actually mean something? and that's what I'm hoping you could explain. But also, sort of revolutionizes the way you write software, and the security is just baked in as part of that process. Yeah, and I'd say the asset landscape is changing also is reflected on the fact that the DevOps is, it needs to be just baked into the process, and attacks that are coming out? and being able to alert about the anomalous behavior. you deploy your clusters, Yeah, and I'd say that and now with open source, and essentially, the policies, and as the software moves in the CICD pipeline for providing the update. I'm Stu Miniman and
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Richard Henshall & Tom Anderson, Red Hat | AnsibleFest 2019
>>live from Atlanta, Georgia. It's the Q covering Answerable Fest 2019. Brought to you by >>Red Hat. >>Okay, welcome back. It runs two cubes. Live coverage of Ansel Fest here in Atlanta, Georgia. I'm John for a host of the Cube with stewed Minutemen. Analysts were looking angle. The Cube are next to guest Tom Anderson and most product owner. Red Hat is part of the sensible platform automation properly announced. And Richard Henshaw, product manager. Guys, welcome to the Cube Way had all the execs on yesterday and some customers all pretty jazzed up about this year, mainly around just the timing of how automation is really hitting the scene and some of the scale that's going on. You guys had big news with the answerable automation platform. New addition to the portfolio. What's the feedback? >>So far, I think the feedback has been super positive. We have customers have come to us. A lot of the last little one said, Hey, we're maturing. We're moving along the automation maturity curve, right, and we have multiple teams coming to us and saying, Hey, can you help us connect this other team? We've had a lot of success doing cloud provisioning or doing network automation were doing security automation. What have you and they're coming to us and saying, Help us give us kind of the story if you will, to be able to connect these other teams in our organization. And so that way I kind of feel the pole for this thing to move from a tool that automates this or that. This task for that task. Too much more of a platform center. >>It seems to be scaling out in terms of what automation is touching these days. And look at the numbers six million plus activations on get Hub versus other projects. So activities high in the community. But this seems to be much more broader. Scope now. Bring more things together. What's the rationale behind? What's the reasoning? What's the strategy? But the main thing is, >>automation is got to that point where it's becoming the skill set that we do. So it was always the focus. You know, I'm a database administrator. I'm assists out, man. I'm a middle where I'm a nap deaf on those people, then would do task inside their job. But now we're going to the point off, actually, anybody that can see apiece. Technology can automate piece technology in the clouds have shown This is the way to go forward with the things what we had. We bring that not just in places where it's being created from scratch, a new How do you bring that into what's existing? Because a lot of our customers have 20 or 30 years like a heritage in the I T estate. How do you do with all of that? You can't just rebuild everything into new as well. So you gotta be ableto automate across both of those areas and try and keep. You know, we say it's administrative efficiency versus organization effectiveness. Now how do I get to the point of the organization? Could be effective, supposed just doing things that make my job easier. And that's what we're gonna bring with applying automation capability that anybody can take advantage of. >>Richard. I actually felt the keynote demo this morning did a nice job of that line that they set it up with is this is this is tools that that all the various roles and teams just get it, and it's not the old traditional okay, I do my piece and set it up and then throw it over the wall. There was that, you know? Oh, I've got the notification and then some feedback loops and, you know, we huddled for something and it gets done rather fast, not magic. It's still when I get a certain piece done. Okay, I need to wait for it's actually be up and running, but you know, you're getting everybody into really a enterprise collaboration, almost with the tool driving those activities together >>on that. And that's why yesterday said that focus on collaboration is the great thing. All teams need to do that to be more successful because you get Maur inclusivity, Maurin puts. But organizations also need to coordinate what activities they're doing because they have rules, regulations, structures and standards they have to apply. Make sure that those people can do things in a way that's guided for them so that they're they're effective at what they're trying to do. >>Okay, I think I'm going to explain what's in the platform first because an engine and tower and there, what else is in there, what's new? What's what our customers is going to see. That's new. That's different >>it's the new components are automation Hope Collections, which is a technology inside answer ball itself. On also Automation Analytics and the casing is that engine and terrorist of the beating heart of the platform. But it's about building the body around the outside. So automation is about discover abilities like, What can we find out? What automation can I do that I'm allowed to do? Um, and let six is about the post activity. So I've automated all these things. I've done all this work well, How did it go? Who did what, who did? How much of what? How well did it work? How much did it failed? Succeeds and then, once you build on that, you don't start to expand out into other areas. So what? KP eyes, How much of what I do is automated versus no automated? You can start to instigate other aspects of business change, then Gamification amongst teams. Who's the Who's the boat? The closest motive here into the strategy input source toe How? >>Find out what's working right, essentially and sharing mechanism to for other groups in terms of knowing what's happening >>and how is my platform performing which areas are performing well, which airs might not be performing well. And then, as we move down the road, kind of how my performing against my peers are other organizations that are automating using the ants will automation platform doing? And am I keeping up on my doing better? That kind of stuff. >>So, Tom, there's a robust community as we was talking about. Their platform feels like it builds on yet to change the dynamic a little bit. When you talk about the automation hub and collections, you've already got a long list of the ecosystem vendors that are participating here. Bring us two through a little bit. What led Thio. You know all these announcements and where you expect, you know, how would this change the dynamics of >>the body? And maybe we'll split up that question. I'll talk a little bit about partners because it's both partners and customers in community here that's been driving us this way. I'll talk a little bit about partners and Rich talk about the customer piece here, which is partners have been traditionally distributing their content there. Ansel automation content through our engine capability. So our engine release cycle, or cadence, has been sort of the limiting factor to how fast they can get content out to their users and what what the collections does is part of the platforms allows us to separate those things. Rich talked about it yesterday in his keynote, having that stable platform. But you having yet having content be able to read fast. And our partners love that idea because they can content. They can develop content, create content, get into their users hands faster. So partners like at five and Microsoft you've seen on stage here are both huge contributors. And they've been part of the pole for us to get to the platform >>from a customer perspective. And the thing I love most about doing this job with the gas of customers is because I was a customer on Guy was danceable customer, and then I came over to this side on Dhe. I now go and see customers. I see what they've done, and I know what that's what I want to do. Or that's what I was trying to do. And she started to see those what people wanted to achieve, and I was said yesterday it is moving away from should I automate. How would we automate Maura? What should I automate? And so we'll start to see how customers are building their capabilities. And there's no there's many different ways people do. This is about different customers, >>you know. What's interesting is you guys have such a great success formula first. Well, congratulations. It's great to see how this is turning into such a wider market, because is not just the niche configuration management. More automation become with cloud to point a whole new wider category. So congratulations. The formula we see with success is good product, community customers adopting and then ecosystem that seems to be the successful former in these kinds of growth growth waves you guys experiencing? What is the partnering with you mentioned? S five Microsoft? Because that, to me, is gonna be a tipping point in a tel sign for you guys because you got the community. You got the customers that check check ecosystem. What's the partner angle? How do they involve? Take us through that. What's going on? They're >>so you're absolutely so you know, kind of platform velocity will be driven by partner adoption and how many things customers can automate on that platform or through that platform and for us I mean, the example was in the demo this morning where they went to the automation hub and they pulled down the F five collection, plugged it into a workflow, and they were automating. What are partners? Experience through their customers is Look, if I'm a customer, I have a multi cloud environment or hybrid cloud environment. I've got automation from AWS. I've got azure automation via more automation. Five. Got Sisko. I've got Palo Alto. I've got all these different automation tools to try and string them together, and the customers are coming and telling those vendors Look, we don't want to use your automation to end this automation tooling that one we want to use Ansel is the common substrate if you will automation substrate across this platform. So that's motivating the partners to come to us and say, Hey, I had I was out five Aspire last week, and they're all in a natural. I mean, it's really impressive to see just how much there in unanswerable and how much they're being driven by their customers when they do Ansell workshops without five, they say the attendance is amazing so they're being pulled by their customers and therefore the partners are coming to us. And that's driving our platform kind of usability across the across the scale. >>Another angle we'll see when we talk to the engineers of the partners that are actually doing the work to work with danceable is that they're seeing is ah, change also in how they it's no longer like an individual customer side individual day center because everything is so much more open and so much more visible. You know there's value in there, making it appealing and easy for their customers to gain advantage of what they're doing. And also the fact that the scales across those customers as well because they have their internal team's doing it, saying the same things and so bringing them to an automation capable, like Ansel have to push. That means that they also gained some of the customers appreciation for them, making it easier to do their tasking collaboration with us and you know, the best collaborations. We've got some more partners, all initiated by customers, saying Hey, I want you to go and get danceable content, >>the customer driving a lot of behavior, the guest system. Correct. On the just another point, we've been hearing a lot of security side separate sector, but cyber security. A lot of customers are building teams internally, Dev teams building their own stacks and then telling the suppliers a support my AP eyes. So now you start to see more of a P I integration point. Is that something that is gonna be something that you guys gonna be doubling down on? What's that? What's the approach there? How does that partner connected scale with the customers? So we've >>been eso Ansel security automation, which is the automation connecting I. P. S. C. P. S that kind of stuff. It is almost a replay of what we did the network automation space. So we saw a need in the network automation space. We feel that we became a catalyst in the community with our partners and our customers and our and our contributors. And after about three years now, Ansel Network automation is a huge piece of our business and adoption curve. We're doing the exactly see the exact same thing in the security automation space compliance. The side over here, we're talking about kind of automating the connections between your firewalls, your threat detection systems and all that kind of stuff. So we're working with a set of partners, whether it's Cisco, whether it's Palo Alto, whether it's whether it's resilient by the EMS, resilient and being able to connect and automate the connections between the threat and the response and and all of that kind of >>the same trajectory as the network automation >>Zach. Same trajectory, just runnin the same play and it's working out right now. We're on that kind of early part of that curve, that adoption curve, and we have partners jumping in with us. >>You're talking to customers. We've heard certain stories. You know how I got, you know, 1000 hours of work down to a dozen hours of work there. Is there anything built into the tool today that allows them to kind of generate those those hero stats O. R. Any anything along those lines? >>Talk about analytic committee from yes, >>well, again without any analytic side. I mean, those things starts become possible that one of the things we've been doing is turning on Maur more metrics. And it's actually about mining the data for the customer because Tower gives this great focal point for all the automation that's going on. It's somewhere that everything comes through. So when we export that and then we can we can do that work for all the customers rather than have to duel themselves. Then you start to build those pictures and we start with a few different areas. But as we advance with those and start, see how people use them and start having that conversation customers about what data they want to use and how they want to use it, I think that's gonna be very possible. You know, it's so >>important. E think was laid out here nicely. That automation goes from a tactical solution to more strategic, but more and more how customers can leverage that data and be data driven. That's that's gonna drive them for it. And any good customer examples you have of the outcomes. No, you're talking to a lot of >>PS one from this morning. Yeah, >>so I mean, I'll be Esther up this morning, and I think that the numbers they used in the demo that she's like, you know, last year they did 100,000 from launch to the end of the year. 100,000 changes through their platform on this year so far that in a 1,000,000. So now you know, from my recollection, that's about the same time frame on either side of the year. So that's a pretty impressive acceleration. Side of things. We've had other ones where people have said, You know how many times you were telling some customers yesterday? What used to take eight hours to a D R test with 20 or 30 people in for the weekend now takes 12 minutes for two People on the base is just pushing a few buttons just as they go through and confirm everything worked that that type of you can't get away from that type of change. >>J. P. Morgan example yesterday was pretty compelling. I mean, time savings and people are, I mean, this legit times. I mean, we're talking serious order of magnitude, time savings. So that's awesome. Then I want to ask you guys, Next is we're seeing another pattern in the market where amongst your customer base, where it's the same problem being automated, allover the place so playbooks become kind of key as that starts to happen is that where the insights kind of comes in? Can you help us kind of tie that together? Because if I'm a large enterprise with its I'm decentralized or centralized, are organized problem getting more gear? I'm getting more clouds, game or operations. There's more surface area of stuff and certainly five g I ot is coming around the corner. Mention security. All this is expanding to be much more touchpoints. Automation seems to be the killer app for this automation, those mundane task, but also identifying new things, right? Can you guys comment on that? >>Yeah, so maybe I'll start rich. You could jump in, which is a little bit around, uh, particularly those large accounts where you have these different disparate teams taking a approach to automate something, using Ansel and then be able to repeat or reuse that somewhere else. The organization. So that idea of being for them to be able to curate they're automation content that they've created. Maybe they pulled something down from galaxy. Maybe they've got something from our automation husband. They've made it their own, and now they want to curate that and spread it across the organization to either obviously become more efficient, but also in four standards. That's where automation hub is going to come into play here. Not only will it be a repo for certify content from us and our partners, but it will also be an opportunity for them to curate their own content and share it across the organization. >>Yeah, I think when you tie those two things together and you've got that call discover abilities, I had away go and find what I want. And then the next day, the next day, after you've run the automation, you then got the nerve to say, Well, who's who's using the right corporate approved rolls? Who's using the same set of rolls from the team that builds the standards to make sure you're gonna compliant build again, showing the demo That's just admin has his way of doing it, puts the security baseline application on top and you go, Oh, okay, who's running that security baseline continuously every time. So you can both imposed the the security standards in the way the build works. But you can also validate that everybody is actually doing the security standards. >>You what I find fascinating about what you guys are doing, and I think this is came out clearly yesterday and you guys are talking about it. And some of the community conversations is a social construct here. Going on is that there's a cultural shift where the benefits that you guys are throwing off with the automation is creating a network effect within the companies. So it's not just having a slack channel on texting. The servers are up or down. It's much more of a tighter bond between the stakeholders inside the company's. Because you have people from different geography is you have champions driving change. And there's some solidarity happening between the groups of people, whether they're silo door decentralized. So there's a whole new social network, almost a cultural shift that's happening with the standardization of the substrate. Can you guys comment on this dynamic? Did you see this coming? You planning forward? Are you doubling down on it? >>I think so. And we talk about community right on how important that is. But how did you create that community internally and so ask balls like the catalyst so most teams don't actually need to understand in their current day jobs. Get on all the Dev ops, focus tools or the next generation. Then you bring answer because they want to automate, and suddenly they go. Okay, Now I need to understand source control, and it's honest and version. I need to understand how to get pulls a full request on this and so on and so forth on it changes that provides this off. The catalyst for them to focus on what changed they have to make about how they work, because what they wanted to do was something that requires them to do you no good disciplines and good behaviors that previously there was no motivation or need to do. I think >>Bart for Microsoft hit on that yesterday. You know, if you saw Bart Session but their network engineers having to get familiar with concepts of using automation almost like software development, life cycles right and starting to manage those things in repose. And think of it that way, which is intimidating at first for people who are not used to. But once they're over that kind of humping understand that the answer language itself is simple, and our operations person admin can use it. No problem, >>he said himself. Didn't my network engineers have become network developers. >>It's funny watching and talking to a bunch of customers. They all have their automation journey that they're going through. And I hear the Gamification I'm like, Okay, what if I have certain levels I have to reach in it unlocked capabilities, you know, in the community along the way. Maybe that could build a built in the future. >>Maybe it's swag based, you know, you >>get level C shows that nice work environment when you're not talking about the server's down on some slack channel when you're actually focusing on work. Yeah, so that mean that's the shift. That's what I'm saying, going >>firefighting to being able to >>do for throwing bombs. Yeah, wars. And the guy was going through this >>myself. Now you start a lot of the different team to the deaf teams and the ops teams. And I say it would be nice if these teams don't have to talk to complain about something that hadn't worked. It was Mexican figured it was just like I just like to talk to you because you're my friend. My colleague and I'd like to have a chat because everything's working because it's all automated, so it's consistent. It's repeatable. That's a nice, nice way. It can change the way that people get to interact because it's no longer only phoned me up when something's wrong. I think that absent an interesting dynamic >>on our survey, our customer base in our community before things one of the four things that came up was happier employees. Because if they're getting stuff done and more efficient, they have more time to actually self actualizing their job. That becomes an interesting It's not just a checkbox in some HR manual actually really impact. >>And I kind of think the customers we've heard talk rvs, gentlemen, this morning gave me a lot of the fear initially is, well, I automate myself out of a job, and what we've heard from everybody is that's not absolutely That's not actually true at all. It just allows them to do higher value things that, um or pro >>after that big data, that automation thing. That's ridiculous. >>I didn't use it yesterday. My little Joe Comet with that is when I tried to explain to my father what I do. Andi just said Well, in the 19 seventies, they said that computers you mean we'll do a two day week on? That hasn't come >>true. Trade your beeper and for a phone full of pots. But Richard, Thanks for coming on. Thanks for unpacking the ants. Full automation platforms with features. Congratulations. Great to see the progress. Thank you, Jonah. Everybody will be following you guys to Cuba. Coverage here in Atlanta, First Amendment Stevens for day two of cube coverage after this short break.
SUMMARY :
Brought to you by I'm John for a host of the Cube with A lot of the last little one said, Hey, we're maturing. And look at the numbers six million automation is got to that point where it's becoming the skill set that we do. I actually felt the keynote demo this morning did a nice job of that line that they set to be more successful because you get Maur inclusivity, Maurin puts. Okay, I think I'm going to explain what's in the platform first because an engine and tower and there, What automation can I do that I'm allowed to do? And then, as we move down the road, kind of how my performing against my peers are other organizations that are automating You know all these announcements and where you expect, or cadence, has been sort of the limiting factor to how fast they can get content out to their users and And the thing I love most about doing this job with the gas of customers What is the partnering with you So that's motivating the partners to come to us and say, Hey, I had I was out five team's doing it, saying the same things and so bringing them to an automation capable, So now you start to see more of a P I integration point. We're doing the exactly see the exact same thing curve, that adoption curve, and we have partners jumping in with us. You know how I got, you know, 1000 hours of work down to And it's actually about mining the data And any good customer examples you have of the outcomes. PS one from this morning. So now you know, allover the place so playbooks become kind of key as that starts to happen So that idea of being for them to be able to curate they're automation content that they've created. puts the security baseline application on top and you go, Oh, okay, who's running that security baseline You what I find fascinating about what you guys are doing, and I think this is came out clearly yesterday and you guys are talking about it. that requires them to do you no good disciplines and good behaviors that previously there was no motivation or You know, if you saw Bart Session but their network engineers having to get familiar Didn't my network engineers have become network developers. And I hear the Gamification I'm like, Okay, what if I have certain levels I have Yeah, so that mean that's the shift. And the guy was going through this to you because you're my friend. Because if they're getting stuff done and more efficient, they have more time to actually And I kind of think the customers we've heard talk rvs, gentlemen, this morning gave me a lot of the fear initially after that big data, that automation thing. Andi just said Well, in the 19 seventies, they said that computers you mean we'll do a two day week on? Everybody will be following you guys to Cuba.
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Keith Norbie, NetApp & Brad Anderson, NetApp | VMworld 2019
>> live from San Francisco, celebrating 10 years of high tech coverage. It's the Cube covering Veum World 2019 brought to you by the M Wear and its ecosystem partners. >> I am Stew Minimum and my co host, Justin Warren. And you're watching The Cube live from VM World 2019 here in Moscow North. Actually, the 10th year that we've had the cubit this event joining me on the program, I have Brad Anderson and Keith Norby, both with Netapp. Brad is an executive vice president, and Keith is director of strategic alliances. Gentlemen, thanks so much for joining us. >> Thank you. So, Brad, I've had >> the pleasure of working with the, um where since 2002 it's one of the highlights of my career in Tech has been watching that growth of virtual ization a company that, you know. It was about 100 people when I first started watching them. And that wave, a virtualization that had ripples throughout the industry, was really impressive. But >> I didn't actually >> get to come to this show until 2010 Asai said. Our 10th year of the show, you were one of the few that were at the inaugural event that it's the 16th year of it. So >> just give us a >> little bit of ah ah, look back in. You know what you've seen changing Netapp, of course. You know, long longtime partner of ah of Via Mers. >> Absolutely. He was like 3 4000 for it was at a hotel in San Diego. And there's probably about 1000 people there, but I don't think they were planning 1000. So is the longest kind of room. And we had people that were just kind of a mile down. And finally, uh uh, the comment was, Hey, could we knock down a wall and kind of get people a little bit closer? So, no, that was a long time ago. And in fact, it was Diane Mendel. I had an opportunity of Aquino, and I think there was another key note from IBM. >> Yeah, well, you know, I'm sorry they didn't invite you back on stage this morning, but, you know, >> a little big, bigger show today. >> A little bigger. I think we're somewhere the ballpark. 20 thousands. What? This show's been for about the last five years. Conversations very different today. As I made commentary were in the post VM era. Today, V EMS are no longer the center of the conversation. And you know, multi cloud is something that they put out there, which is the story I've been hearing from net out for many years software company, living in all of these cloud environment. So talk to us a little bit about how that relationship with VM wear and what we're not upsets in the ecosystem is >> changing. I mean, you know, Veum, where has never happened, then where has been a great partner for a long, long time? And, uh, and net have strategies Clearly hybrid multi cloud. When you think about private clouds today, VM where has a huge footprint in that space, So they continue be super important. We probably have a more expansive definition of hybrid to us. Hybrid is private cloud and public cloud in all kinds of combinations. And but we also so strongly believe the multi cloud and so we are. You know, we're driving very hard for the hybrid multi cloud, letting customers basically start anywhere they want to with any cloud provider on Prem in the cloud, and have that you know that control of data irrespective of and move at their own pace. >> Yes, sir. Vienna, Where has long been one of those places where everybody can meet? So you mentioned knocking down walls. VM. Where is one of the few companies that actually succeeded in doing that and having people be able to work with partners in other eras? There was often a lot of fighting between different vendors, or it's here. It's whatever you as a customer wants to do, we will be there to do that with you. And that's another one of those companies. All right, if you have some data, we will help you manage it, no matter where it is. So what tell it tells about something that what are you doing right now in this Is New World, where a stew mentions it's a post of'em world. So in this post of'em world, how do you manage your data in that post VM world? >> Well, it's it's it's Ah, it's managing first of all, I mean, we really strongly believe place, and so we're gonna manage, you know, you know the data and start where the customer starts. I mean, we're not advocating that they have to start in cloud. They have to be on prim. There's an orderly path because depending on the customer, they're all going to take a very different path. And and so what we want to do is give him control. Their data, irrespective of the path, allow them to move on that path. But we're seeing at Netapp that it's it's the but the data is beyond the data that's increasingly about applications. And so, you know, you heard a little bit about Ah Kubernetes. That's That's something we've strongly feel as well on providing a set of tools to provide choice where, you know, you know, independent the cloud, you know, same kubernetes service, same different tools, same tool set. Same service is on prim or in the cloud. >> Yeah, Ned has a strong cloud. President's summer things like cloud volumes. Some of the other acquisitions that you've made that help you with the cloud journey, like some of them have sufferings, are really strong, >> know very much so. And and we think we can provide Ah ah, the superior customer experience. But then, if the customer wants to use, you know, a variety interesting set of tools we support that as well. We are supporting the customer on his journey with the tools as they ah determined. >> So, Keith, tell us about some of the strategic partnerships that helped net up. To be able to partner with these different customers and to bring different vendors together to help themselves. Customer problems? >> Yeah, well takes a lot of them. Thio, meet the customer needs, as you saw today in the landscape folks that are on the solutions exchange floor. It takes not just a partnership between net up and VM wear, but net up in Vienna, where plus v m net up in Vienna, where plus ah ton of other folks, Cisco has an example longtime partner of ours and flex pot. Then you know the fact that we're doing memory accelerator flex pod takes, you know, something that has had a long tradition of the, um where excellence with Cisco and is now the order of magnitude faster than anything you want for APS that need scale, performance, all the service capabilities of on tap for things like Metro Cluster and beyond. >> So you remember back years ago it was you know, you know who has the most integrations and with the M wear. And you know, if you know all the A I and Viv balls and all of those pieces and netapp always, you know, was right at the top of the list. You know, working in those environments may be brought if you want to enter this. But, you know, today, how do you give us some examples That kind of that joint engineering work that goes on between Netapp and VM, where obviously there's bundle solutions like flex pod, that's, you know, the sphere plus netapp in there. But you know that engineering level, you know, where does rubber with road? >> Yeah, it's funny because I've been at every vehicle except to, And so I've been with you. In the sense I've seen the landscape of these innovations where Steve Haired and some others would talk about the movie previews of things like the aye aye and bossy providers all coming. And that was the big thing you'd focus on. Now it's less about that, and I think it's more about what Brad is kind of brought to net happened in the focus on simplicity. Now the funny part about simplicity is that to deliver simplicity, much like the engineering detail to deliver Tesla or an iPhone is extraordinary, so the work isn't less. In fact, the work is Maur and you pre configuring or pre what you were wearing as much as possible. The work we started to do over a year ago between George Curry in our CEO and Sanjay Poon got together. We started planning on some multi cloud plans, and, uh, that's where you see a lot of our persistence and cloud volumes on VMC. You see us having a view more vow, didn't design Aneta Page C. I for your Private Cloud VD I solutions. And these air meant to draw NSX a kn and when his net I've ever had in NSX immigration all said, Now we have had a sex and integrations to make that easier to bring on board. We have the realized integration so you could build a self serve portal catalog just like it talked about today, and the list goes on and on, so it's funny how it's less. The features are important. But what's more important is trying to make this a simple it's possible for you to consume and then for the folks that need things like scale of maps and service is or they need the same cloud volumes in this data fabric on any one of the hyper scale er's. We have really the only end in story on that, and that's what makes the via More plus net up thing worked really well. >> So how do you balance the flexibility of being able to solve multiple customer problems? And they all have different needs. How do you balance the simplicity with that? With that complexity? And it was mentioned by Pat, make a note as well that you've got this kind of tension between. I need to be able to do everything flexibly, but that can sometimes lead the complexity. So how do you change that? To become simple for customers to use? >> I mean, I think the biggest thing it Z it's a design input. I mean, if if you start out with just trying to make the technology all it can be with a end of you know, one particular cloud or one particular partner, then it becomes very difficult. As he tried to expand it to multiple partners and because it's about choice. We're kind of think about that right up front. And so if it's a design input, it puts, it puts, as he said, to put some burden on the technical team. But it is a much more powerful solution if we if you can pull it off, and that's been a big part, and I think it kind of starts with this mentality that you know, it's about choice, and we gotta make simplicity. And now part of the value proposition, rather than after for thought as it has, may be historically has been. What if >> we could talk a little bit about customers? Because, you know the message I hear this morning is you know, you talk multi cloud, a cloud native. There's a lot of change in the industry, you know, I'm participating in couple of career advice events because remember back 10 years ago, it was Oh, my gosh, if I'm a server admin, I need to learn to be virtualization than it was cloud. You know, architects, but way know that change in the industry is constant. So, you know, what are some of the key drivers when you're talking to customers in general and specifically when you talk about in engaging in part with the M where, >> Yeah, I mean, I I think it starts with people just recognizing. Even if people haven't moved the cloud today, that tends to be their primary strategy. In a recent survey, I think we found 98% of the customers, said Cloud is her strategy. However, 53% said still on Prem is their primary compute centers. So you know they're not there yet. And so But because that's their strategy, then you know we have to respect that. And so So, uh, you know, increasingly you're seeing at Netapp Waleed with clout, even though we know customers aren't quite ready there. But we align to that long term vision. But then our strange made up helping the modernize What they have currently on prim helping build private clouds for the same service is they have him public cloud, and then let them have the complete absolute choice. What public cloud or multiple public clouds they want and designed with with, you know, that full spectrum in mind, knowing they could start anywhere on that on that scale. >> Yeah, the customers ultimately are gonna dictate to the market What Israel and I think over time, Pios sort of vet who is right on this stuff. And so history's a great lesson teacher of all those things, you know, for me, it seems less less about how many different things you can offer. And as you see whether we're at Veum World or at Red Hat Summit were made obvious. Reinvent or, um, coup con every every every vector, turn of the customers. Prism on this will say something different. But I think in general, categorically, if you look at it, you could start to just, you know, glean what you think are the real requirements. And by the way, the rule carpets are not all technical. You know, I think what what gets lost on folks is that there is a lot of operational political factors, probably political factors, a lot more than what a lot of people think. You know, they're just talking about what the what The speed is to re factor APs or to migrate APS. Frankly, there's just a lot of politics that goes with that. There's a lot of just stuff to work through, >> and that's where I think simplicity is so important because of those non technical reason. Simplicity resonates across the board. >> But I would say you have to have simplicity with capabilities. >> I mean, just one of the things you talk about, right? If I modernize some application, well, the people that were using that application, they were probably complaining about that old one. But at least they do have to relearn >> that. Have that that new one. So we're gonna have some exciting announcements tomorrow. So I'm kind of check out tomorrow's stuff that will announce with VM, where with Netapp tomorrow We're here at the show floor will be showcasing some of those things. We can't give away too much of that today. But, you know, we think the future is bright and together with with Veum Or, you know, this partnership, I think, has a lot of upside. Like you said, we've had We've had a 17 year history with, you know, hundreds of thousands of customers together and installed base that goes back to like you said to be very beginning. Um, I remember back to the very beginning of the ecosystem. Net up was one of the strongest players in that market on dhe Since then, it's evolved beyond just NFS. >> Well, hopefully bread. We can get you on a keynote for in another 10 years. Waken Knock that wall down Exactly. Exactly. >> All right, great. Want to give you both the final word? You know, so so many big themes going on, you know, takeaways that you want people to have from the emerald 2019 bread >> I think the biggest takeaway is that just like the show today you didn't hear a whole lot about virtualization. It's moving to contain her eyes and and we had netapp view that, you know, we support all virtualized environments on from across the cloud, moving to supporting all containerized application environments on premises and cloud. And it's about choices in combinations of both, but keeping data control. >> Yeah, I'd say for me, it's it's really the power of the of of the better together, you know, to me, it's nobody's great apart. It takes really an ecosystem of players to kind of work together for the customer benefit and the one that we've demonstrated of'em. Where with that plus Veum, where has been a powerful one for well, well over 17 years and the person that putting in terms of joint customers that have a ton of loyalty to both of us, and they want us just to work it out. So you know, whether you're whether your allegiance on one side of the Cooper natty criminals battle or another or you're on one side of anyone's stores. Choice or another. I think customers want Netapp on via mortar work. It's out and come up with solutions that we've done that. And now what? We wait for the second act of this to come out. We'll start that tomorrow. Teeth and >> Brad, thank you so much if you couldn't tell by the sirens on the street. We are live here at San Francisco at Mosconi, north of lots more coverage. Three days wall to wall coverage for Justin Warren. I'm stew. Minimum is always thank you for watching the cue
SUMMARY :
brought to you by the M Wear and its ecosystem partners. on the program, I have Brad Anderson and Keith Norby, both with Netapp. you know. you were one of the few that were at the inaugural event that it's the 16th year of it. little bit of ah ah, look back in. So is the longest kind of room. And you know, multi cloud is something that they put out there, I mean, you know, Veum, where has never happened, then where has been a great partner for a long, about something that what are you doing right now in this Is New World, where a stew mentions it's And so, you know, you heard a little bit about Ah Kubernetes. Some of the other acquisitions that you've made that help you with the cloud journey, like some of them have sufferings, But then, if the customer wants to use, you know, To be able to partner with these different customers and to bring different vendors together to help themselves. of the, um where excellence with Cisco and is now the order of magnitude faster than anything you And you know, if you know all the A I and Viv balls and all In fact, the work is Maur and you pre configuring or pre what you were So how do you balance the flexibility of being able to solve multiple customer problems? and I think it kind of starts with this mentality that you know, it's about choice, and we gotta make simplicity. So, you know, what are some of the key drivers when you're talking to customers in and designed with with, you know, that full spectrum in mind, knowing they could start anywhere on you know, for me, it seems less less about how many different things you can offer. Simplicity resonates across the board. I mean, just one of the things you talk about, right? know, we think the future is bright and together with with Veum Or, you know, this partnership, We can get you on a keynote for in another 10 years. you know, takeaways that you want people to have from the emerald 2019 bread It's moving to contain her eyes and and we had netapp view that, you know, So you know, whether you're whether your allegiance on one side Brad, thank you so much if you couldn't tell by the sirens on the street.
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Muninder Sambi, Cisco & Neil Anderson, WWT | Cisco Live US 2019
>> Announcer: Live, from San Diego, California it's the Cube, covering CISCO Live US 2019. Brought to you by CISCO and its ecosystem partners. >> Good morning from sunny San Diego. Lisa Martin with Stew Menaman. This is Day three of the Cube's coverage of CISCO Live. You can hear all of the buzz behind us. Day three is just as jammed as days one and two. We're pleased to welcome, for the first time a couple of guests. We've go Muninder Sambi, VP of Product Management, Routing and SD-WAN & Switching and Neil Anderson, Practice Director of Network Solutions, WWT to my right. Gentlemen, welcome to the Cube. >> Thanks, thank you. >> So before we went live, Neil and Muninder, we were talking about the 20 year relationship CISCO WWT, each other's largest partners. As we look at the transformation that CISCO has undergone and all of the transformation of the network, there's so many expectations with 5G, with WiFi six, speed, et cetera, but security. Talk to us about how the relationship has evolved and what you guys are doing together with SD-WAN. >> I think, you know we've definitely had a consultative relationship where we saw the SD-WAN market emerging pretty early, for example. And we immediately talked with our CISCO counterparts, with Muninder and his team about what are the things we're seeing developing in our customer base and how do their products need to evolve to adapt to that? And so I think its been a really good relationship. >> Well actually, I mean it's 20 years of relationship. But we've known Neil for a very long time. And I think the SD-WAN market is evolving so fast, with cloud applications with applications moving to the cloud, with work loads that are changing. Customers expecting a very different branch experience. And Office 365 is an example, that is leading their experience. So much of the innovations that we have done so far has been towards the branch. We have enhanced like multi-layered security. We have enhanced application quality of experience. But recently what we have also announced, is the ability to extend SD-WAN beyond the branch. So, we just announced the secured cloud-scale SD-WAN, where you can now take the same orchestration platform, the same policy that you define. You can extend it from the branch all the way into your core location into the cloud. And this architecture that we talked about, could not have been done with the partnership with WWT. >> Yeah, that's absolutely what we're seeing in our customer base. As customers are adopting the public cloud more, adopting SaaS applications more in the cloud, there's a real need to extend the WAN fabric out to the cloud. And that's, historically its been more of a branch-to-branch, branch-to-headquarters technology, but we're really seeing that as branch-to-cloud is becoming almost the core part of the conversation for SD-WAN now. >> Yeah, Neil, wondering if you could expand on that a little bit for us. Give us that customer viewpoint because, you know for a bunch of years it was like well, SD-fying everything out there, what does that really mean? WAN's always been a complicated space. And it, what I've heard the last couple years, is SD-WAN is one of the critical components of customers when they do multi-cloud. But what I've heard a lot this week is more than just some of that networking piece, there's a lot of security aspects of it and there's a lot nuance and other features that are coming into the SD-WAN portfolio. >> Yeah and that's absolutely what we're seeing as customers are, you know, they need to find that comfort level I need to extend my connectivity out to the cloud, but how do I do that in a secure way? And SD-WAN makes it just very, very easy to do that. Whereas before it was tougher to manage. But with SD-WAN, especially with the CISCO V-Managed portfolio, being able to manage my security out there as well as the SD-WAN productivity. It just makes it easier for customers to finally extend their fabric out to the cloud. >> And we've also given choices. Traditionally, customers would have implemented security and WAN, they come together in the branch. But many customers are looking at regional hubs. You know, regional hubs where they can now have best-in-breed, the SD-WAN stack with security. Stitch it with other L4, L7 services. And we can offer this as a cookie-cutter part-type approach that they can buy. Or they can actually go and get it procured from WTT. >> So, walk us through, Muninder we'll start with you, for customers that have really nailed the branch from the networking perspective, but now you're offering this capability beyond the branch. What is that network transformation extension process like for customers to go through? >> What does, sorry I didn't hear the end part. >> Oh sorry, it's loud in here. What is that process for a customer who's got phenomenal networking within their branch, to now work with CISCO and WWT to go beyond the branch. What's that upgrade process like? >> So, the first process would be obviously getting with our partners, with our many services partners, getting your SD-WAN infrastructure in the branch. Deploying multi-layer security, applying application quality of experience. As they look at more and more cloud connectivity. They look at applications and workloads going to the cloud, they start to create these regional hubs or, and they want to be able to centralize many of the branch security capabilities in that place. And be able to do L4, L7 stitching. And for that capability that we're announcing is what we call internally is cloud on-ramp for core location. We also have cloud ramp for infrastructure as a service, which means you can extend that same, same technology, same solution into the multi-cloud environment. >> Is the on-ramp a set of services, consultant services or an actual product suite that customers can use or deploy? >> It is actually a product suite that they can consume directly from CISCO, or they can partner with WWT to consume it as a service. >> And the nice part about the capabilities that Muninder is talking about is that, it's built into the V-Manage platform. So its another, to the customer it looks like another SD-WAN note out there, it looks like another branch. Essentially through V-Manage. Makes it super easy for customers to figure that out because it is new to them. This concept of regional codal hubs, is very new. A little bit of a different skill-set required to understand and how to architect that, but what we're looking at is what the V-Manage platform and the capabilities they've put in with cloud on-ramp, it's just going to make it a very natural way for customers to turn that on and consume it that way. Because they're already familiar with V-Manage and SD-WAN. So we think its actually a brilliant move and it's going to simplify things for our customer base. >> It's a fully automated stack that's multi-talent. So for Neil, he can offer it not just to one customer, he can offer the same infrastructure to multiple customers. While providing security. >> Yeah, absolutely. If customers are not comfortable with that concept, we can manage it for them and offer it as a managed service as well. >> Yeah, so Neil you've got some long history with CISCO in, we've talked about simplicity a little bit. Can you walk through a little bit about kind of the role of a partner like WWT, today and maybe versus what it might have been five or 10 years ago? >> Yeah, I would say its definitely evolving, right? I mean, I think in the past we were a little bit more of the fulfillment side, right? We would come in and help the customer, they kind of knew what they wanted to purchase. We would help them figure out how they were going to deploy that across their 3000 branch sites. And we were very, very good at that. I think where its evolved to today is that, we're doing a lot more of that upfront consulting and design architecture work, alongside our partner CISCO to help customers figure out what is that next generation WAN need to look like from the start? And that's a new aspect of our business. Is really that upfront consulting and designing of the network itself. >> Yeah, I mean, if I could, I think before it was, a lot of it was, you know, boxes. How many ports and what do I need? And therefore, you needed to do more of the configuration when it got there. And rack it and stack it and do all that, as oppose to today, there's so many choices out there. Once we've chosen it and architected it, you've pre-built it, the roll-outs a little bit easier than it might have been in the past. Is that a fair statement? >> Absolutely and that's where really our services are shifting from that downstream service to more of that upfront service. The other thing we're doing is, my being able to consume to APIs from the platform. We can add new things on there that are specific to that customer that maybe aren't out of the box from CISCO. >> More software led sales motion as well. >> I was going to ask you about that. >> This has been a journey for all of us. I think we've also evolved, transformed as a company. Much more towards SDX stack, both on the campus, on the branch and the data center. And I mean, having partners with Neil, I mean, we were very used to, he has a new innovation and WWT, lets go position this with our customers. Now, it's more about what does the customer want to achieve? It's tying it back to their application workload. It's tying it back to their cloud-first strategy. Understanding that and up leveling how software can enable it, that's a big learning for all of us. And it doesn't go, it goes with code development. We have to code develop together, because the number of customers that Neil has access to, we get tons and tons of use cases and new information from it and we develop on top of those. >> Yeah, that's what I would say, Muninder is, you used to deliver products. Now you're actually delivering a platform, that partners like us can take that platform, actually layer software on top of it, if it's needed to deliver what the customer's really looking for, for their outcome. >> Yeah, so, Neil when I look at the SD-WAN space, there's still, it's not one market, there's the bunch of different pieces out there. Why CISCO for SD-WAN, what's kind of the killer use case for them and what differentiates them in the marketplace. >> Well, that's interesting. We had a relationship with the Viptela team prior to CISCO's acquisition. We felt very early that they had a lead on the market and they were going to do some very disruptive things, and we were very happy when CISCO acquired them. And the speed with which CISCO's integrated them into the portfolio is actually pretty amazing. But what we saw in them was, they were accomplishing a lot of things, right. They were able to have this balance of being able to support the deep-routing features that our big customers were looking for, but at the same time making that simpler to turn on and consume with the V-Manage platform. So, we had picked them pretty early as a big player in the market and we're really happy that, you know CISCO has integrated them into the portfolio, 'cause it's made it even better. CISCO's doing things with them that they could have never done on their own. >> Well, we'll be excited to see how the Beyond The Branch manifests with WWT and CISCO. Gentlemen, thank you for joining Stew and me on the Cube this morning on day three. >> Absolutely. >> Thank you very much. >> Oh, our pleasure. For Stew Minamen, I'm Lisa Martin. You're watching the Cube live from San Diego CISCO Live Day three. We'll be right back. (upbeat electronic music)
SUMMARY :
Brought to you by CISCO and its ecosystem partners. You can hear all of the buzz behind us. and all of the transformation of the network, And we immediately talked with our CISCO counterparts, is the ability to extend SD-WAN beyond the branch. there's a real need to extend the WAN fabric that are coming into the SD-WAN portfolio. extend their fabric out to the cloud. best-in-breed, the SD-WAN stack with security. really nailed the branch from the networking perspective, to now work with CISCO and WWT to go beyond the branch. And be able to do L4, L7 stitching. It is actually a product suite that they can and the capabilities they've put in with cloud on-ramp, he can offer the same infrastructure to multiple customers. If customers are not comfortable with that concept, kind of the role of a partner like WWT, today to help customers figure out what is that next generation And therefore, you needed to do more of the configuration customer that maybe aren't out of the box from CISCO. And I mean, having partners with Neil, Yeah, that's what I would say, Muninder is, for them and what differentiates them in the marketplace. And the speed with which CISCO's integrated them the Cube this morning on day three. CISCO Live Day three.
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Kirk Skaugen, Lenovo Data Center Group & Brad Anderson, NetApp | Lenovo Transform 2018
>> Live, from New York City, it's theCUBE. Covering Lenovo Transform 2.0. Brought to you by, Lenovo. (electronic music) >> Welcome back to theCUBE's live coverage of Lenovo Transform, here in New York City. I'm your host, Rebecca Knight, along with my cohost Stu Miniman. We have two guests here on this segment, We have Kirk Skaugen, he is the president of Lenovo Data Center Group, and Brad Anderson, the Corporate Vice President of Enterprise Mobility for NetApp. Thanks for coming on the program. >> Thank you for having us. >> So the big news of the day, the NetApp Lenovo partnership, explain to our viewers exactly what this means. These are two global powerhouses joining forces. >> Yeah sure, so I think Lenovo has had an amazing year. Last year in our Transform 1.0 we announced the largest server portfolio in our history. And this year we announced the largest data center, data management storage portfolio in our history. With a partnership with NetApp, so we're creating a multi-billion dollar global alliance, a multi-year alliance and it has a place in a joint venture in China as well as we'll be distributing NetApp products in over 160 countries in the world. >> So tell us about the background to this partnership. How did it come about? >> Well, you know, for NetApp we were looking for expanding our reach, and there was two markets that were kind of underserved in. One being kind of the commercial SMB SME channel, and Lenovo has a high-velocity channel there, a strong position. So Lenovo made complete sense in that space as well as in China, where we have a strong brand but we're underserved there as well, so who is better in China than Lenovo? So for us this is all about global market and then the fact that they're a server vendor is just icing on the cake, because the other two server vendors in the marketplace are also our competitors. And then, Lenovo is so much more compatible and complementary to our entire business. >> Kirk, maybe you could spend a little more, because when you look at storage today, storage is really built on servers. You know, NetApp is, you know, at it's heart a software company, even back in the day NetApp was never, some of the other storage companies spent a lot of time and money on the hardware pieces. And of course had reliable, good, trustable hardware, but maybe explain how much, kind of, I.P. goes into this partnership. >> Yeah, sure. So I think today we have about 15 percent coverage of the overall storage market within Lenovo. We've grown our flash array business over 100 percent over the last four quarters. IDC had us at 30% quarter to quarter growth. So we've done well, but we've only cover 15% of the market. After this announcement, and shipping now today, we'll cover over 90% of the market in more than 160 countries. So we're using our global supply chain which is ranked number five in the world by Garner. Manufacturing in Europe, in China, in Mexico et cetera. Really expand this out through our channel partnership program. And in China we're taking a very unique approach to this joint venture. This isn't about taking global products and just trying to force fit them into China. China has unique software solutions, unique hyper scale requirements. So we're pooling our R and D there. Lenovo will be a 51% owner, NetApp a 49% owner. Brad's going to be on the board and there we're going to be delivering products in China for China. >> Yeah, is it, you've got a lot of experience with that. You talk about coming in the future there's an NFV software and hardware solution in China, so Lenovo has some experience doing this kind of engagement, you know. >> Yeah, I think we have a more than 50% growth now, year on year in China. We retooled a lot of the operations that we had there. We have a really nice, broad portfolio now since we launched Think System and Think Agile so it's a nice place to grow on. But today we talked about the joint venture with NetApp and also the fact that over the next year we'll be building out a telecom NFV company after having China Mobile and China Telecom with us as at Mobile World Congress. As well as new edge gateway and edge server solutions. >> Brad, I know cloud is in your title for what you are doing, when I hear NetApp talking, I see NetApp at all the cloud shows we go to. It's a very different world than when I think about NetApp ten years or twenty years ago as like, you know, the Nas Filer company. So bring us up to speed of kind of the NetApp today the momentum and what this brings. >> Yeah, I mean we are going through our own transformation where we were principally a storage company and now we want to be a data company, and increasingly to be a data company you got to be a cloud company. And so, we continue to develop what we think are the, you know, the best storage products in the world, but they are all cloud connected. 'Cause we want data to be able to flow from prim to cloud and customers be able to, you know. That's what really kind of fuels these digital enterprises is that data is the new oil. And so in doing that we have kind of expanded NetApp's charter significantly to being the data authority in hybrid cloud. Hybrid being both the private and the public. And so part of my business is really focused on providing products and solutions so customers can have the same experience in building their own private clouds that they enjoy in the public. And then on the public side we have partnerships with all the hyper scalers to put NetApp's in there so they can deliver native cloud data services. And so, this is a very different company where we're getting more and more cloudy every day. (Rebecca laughs). And that's part of our transformation intentionally. >> So, the transformation, it's the theme of this conference and you were up on the main stage talking about Lenovo's turning this corner and really accelerating its growth, and also talking about the transformation from within the company. Changing the look of the leadership team in particular. Can you tell our viewers a little bit more about that strategy. >> Sure, so we acquired the IBM system X business in late 2014 and we did some things really well and we did some things that we've learned from. So we spent, you know, basically the last 18 months transforming the whole company. New channel programs, new system integrator partnerships, new training certifying over 11,000 people in the world now. Tripling the number of our solution recipes. And we have transformed The management team as well. We have replaced about 19 executives because we wanted the right balance of external and internal perspectives from our competitors as well as from ex-Lenovo and ex-IBM employees. So we feel like we have a very customer-centric organization now and, again, Gardner now is saying we are growing 49% year on year in units, IDC said we are growing 87% year on year in revenues. So I think customers are responding to the new product line. Over the last year the Think System brand truly meant the highest customer performance, the highest reliability, the highest customer satisfaction. And as a result it does take a while to transform. And I think that over the last 12 months you've seen that and we're exponentially growing now as a company. >> And you see it in your results. I mean, they are outstanding. >> So Brad, bring us inside the products a little bit. So we've got, it's the Think System DE and DM. Of course the storage industry very much, they need to trust it, they need to understand it. Gives little to understand, I believe DE maybe has something to do with the >> The E series >> The E series there and tell us the DM series, what's underneath there and how do people understand what's different and what's the same. >> Yeah, I mean the. We're taking platforms across our E series, our FAS and our all flash arrays. So the DE corresponds to the E series. The DM will have our FAS products as well as our all flash array products in there. So that's kind of the mapping. We're putting initially I think, ten products in there. We have the capacity to expand and I'm sure we're going to learn a lot because these are serving markets that NetApp doesn't typically serve. So I think not only is this going to give Lenovo the tools to compete, it's going to give us a lot of information to even build better products, better solutions for both NetApp and our Lenovo customers. So we're super excited about that. The second thing is, it's OnTab, it's the same core software, and all the value and performance testing and validation you get with NetApp. That all goes into the Lenovo branded products as well. And we have made it one of our hallmarks is our data fabric. All of the data services that are on top of this that you can move data and manage data between platforms, that is really important for the NetApp customer. All those values extend to the Lenovo customer. So if they also have NetApp in their environment, or vice-versa, they can share or move data between both those platforms. So that's, nowhere else in the industry is that possible across vendors let alone within. >> So how does it work when you are in the product development process. Two companies, both relentlessly focused on customers. This is part of your culture, part of your DNA. So how do you work together in terms of innovating and collaborating. >> Well, I think the first thing is you just look at the core business: our server business and NetApp branded storage, or Lenovo branded storage based on NetApp's portfolio. We're going to have a better together solution. So the first thing we're looking at is a set of solution recipes so that when you use NetApp and Lenovo together, you're going to get a better experience as a customer base. So that's why I am excited today. We've launched three times as many engineered solutions as we did a year ago. And trained these 11,000 people because we have a very solution oriented sales force and a very complementary channel. From a development perspective, we're going to be building X Clarity management into our portfolio. So the same systems management software that is mission critical for Lenovo server products will now manage the big system DE and DM products. So it's a very familiar management interface for customers, there's an engineering effort gone with that. And then on service and support, we're going to use over 10,000 people around the world that Lenovo has to go service and support these products. So we can deliver a premium customer experience. Whether you're buying the server or the storage. And back to the customer base: we're going to, especially in China, have deep engineering collaborations. Where we're walking into those customer bases and asking what's unique about the China market. >> And, and. It really helps that the two companies are very complementary. So NetApp has deep storage expertise, Lenovo has tremendous compute expertise. So they are very complementary and as customers want more and more complete solutions, we are learning, our engineers are learning from each other and it doesn't hurt the fact that we have a large engineering. We NetApp, have a large engineering population in the research triangle where Kirk's people are at. >> That's right. We're probably one kilometer away from each other in research triangle park. >> Geography matters, location location location. >> No, and our two support organizations are next door as well. So I think that proximity will only contribute to the collaboration. >> Yeah, exactly. >> Alright, so the storage industry actually has a relatively good track record of some deep, long partnerships. NetApp has had a number of them over the years. Tell us, what does success look like if we look back three years from now, what's this partnership. >> Well, what we said publicly is we plan to have a multi-billion dollar, multi-year alliance. So that's going to be fantastic as we grow in over 160 countries. We're going to use Lenovo's extensive supply chain network. So you know as one of the largest kind of procurers of componentry and things around the world, we get to leverage this global factory network to build even more value into that situation. And in China specifically, we've set a goal of being a top three storage player. So we both have probably single digit share in China but together with this collaboration we are setting sights quite high to be in the top three over the next several years. >> I think that's exactly right and I think those are all achievable goals. But right now, we want to get out the gate fast. I mean this is a partnership with two companies with a lot of momentum and I see this as a huge opportunity for both our companies to kind of amplify that momentum near term. And so while there's a lot of excitement on the future, I think success is going to look like, you know, some very exciting results that Kirk can share at Transform 3.0 next year. >> That's right. And for our customer base, we have already gone into production. Taking orders, as of today and tons of engineering, tons of manufacturing development. So we'll have a whole host of seed units and early access units. Our customers can get their hands on this stuff right away and start testing it in their environment. >> As you said, it is an audacious vision. You announced an audacious vision last year, you did another one again this year. So when you think about what you want to be talking about next year. You said what success looks like. What are some other things that you're working on? You said, this is a process, Lenovo has turned the corner and it's got a lot of momentum. But what else are you, what else do you have on tap that you're... >> Well, if we tell all of you that, (Rebecca laughs) we won't have this here next year. >> Yeah >> But I think today is about entry and midrange. About expanding Lenovo's breadth from 15 to 90% of the market and being very aggressive against our top competitors that have a combined server storage portfolio. And I think as I've gone around the world, I've been in Latin America, in India, our channel partners are incredibly excited about this. So I think while other customers might be taking business more direct, we've traditionally been very channel-centric. So, I've seen a lot of pull for choice in the market and I think that's what we're going to deliver to our channel partners. But we will have a lot more in store, that I can promise you. This is phase one of a multi-phase, multi-year plan. >> I think there's a lot of things, there's a lot of possibilities on the product development side and how we can do better products, but I think a lot of success is going to look, it's going to come in our global market. Already, Kirk, since I've been here, I've had a channel partner come up and said "Hey, this makes me rethink my channel partners all over again", because now that channel partner who's a Lenovo has the full breadth of the storage portfolio. So I think this is going to be really good for both of us. Particularly when, you know, Lenovo and NetApp are both very channel friendly partners and companies and I think this I going to be a catalyst to have more people on our side than ever before. >> Kirk, just last thing, just give you the opportunity to talk about some of the other breadth and choice and other things that Lenovo has going on. We're going to talk to some of your team about, you know, hyper converge and hyper scale and other hyper things, but yeah. (Rebecca laughs) >> Well I think the good news about our growth now is that we're doing it across multiple segments in the industry. There isn't just one part of the market that growing. So last year we set an audacious goal of being the largest supercomputer company in the world by 2020. We've now crossed that actually this year. So we are the largest supercomputer company in the world. About one in every four supercomputers now are there. And we're expanding that into a lot of AI offerings as well with our four artificial intelligence centers, from China, Germany, Taipei, Beijing. All having customers bring their AI workloads into a controlled environment with our partners where there's intel and video or the FGBA vendors. So super-computing is alive and well and we continue to innovate with our warm-water cooling technology that's going to be here on display. We think we're building one of the largest supercomputers in Europe right now using that technology. So not just helping solve global warming but being more energy-efficient while we are computing on that as well. In hyper scale we've grown to about delivering six of the top ten hyper scalers products. And we're doing that through, basically starting with a white sheet of paper with our customers and building more than thirty customized products. In the motherboard, in the system, in putting it through our entire supply chain. Versus just, in the past maybe two years ago, maybe just leveraging ODM products, so. Significant growth in hyper scale where we're bringing on new billion dollar customers on a regular basis now. And then in flash arrays, our traditional business, we were over 100% growth year on year. So we're building off of momentum. We had great products but only covering 15% of the market, now much larger. Last but not least, we did announce since Transform, new divisions in embedded and IoT as well as in telecommunications NFVF software. We think each of those can be billion dollar groups within Lenovo, so that's probably a lot of what we would be talking about next year is announcements and innovations we've had. Would be Transform 3.0 probably. (Rebecca laughs) >> Well, we're already looking forward to the next Transform. >> 3.0 will be CUBEd so we look forward to that. >> Stu, very nice. Very nice. Excellent. Well thank you so much Brad and Kirk for being on the show, I really appreciate it. >> Thank you very much. >> I'm Rebecca Knight for Stu Miniman. We will have more from Lenovo Transform and theCUBE's live coverage, just after this. (intense electronic music)
SUMMARY :
Brought to you by, Lenovo. We have Kirk Skaugen, he is the president So the big news of the day, in over 160 countries in the world. So tell us about the background to is just icing on the cake, because the other a software company, even back in the day So I think today we have about You talk about coming in the future a lot of the operations that we had there. I see NetApp at all the cloud shows we go to. And so in doing that we have kind of expanded of the leadership team in particular. So we spent, you know, basically And you see it in your results. Of course the storage industry very much, The E series there and tell us the DM series, So the DE corresponds to the E series. in the product development process. So the first thing we're looking at is and it doesn't hurt the fact that we have away from each other in research triangle park. So I think that proximity Alright, so the storage industry actually has So that's going to be fantastic as we grow on the future, I think success is going we have already gone into production. So when you think about what you want Well, if we tell all of you that, of pull for choice in the market and So I think this is going to We're going to talk to So we are the largest supercomputer company for being on the show, I really appreciate it. We will have more from Lenovo Transform
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Brian Anderson, Boston University | WTG Transform 2018
from Boston Massachusetts it's the cube covering wtg transform 2018 brought to you by Winslow technology group welcome back I'm Stu minimun and this is the cube coverage of wdg transform 2018 I'm happy to welcome back to the program probably an interesting who's come all the way from Boston University he said three blocks away about three blocks why yes all right Brian's the director of College of Arts and Sciences information technology great to see you again thank you all right back so good news is we spoke it was just about a year ago it was August last year it's June this year I'm sure nothing's changed in your environment you know students never change technology never changes there's a little bit of change on your end a little bit a little bit last year we'd spoke of quite a bit about hyperconvergence and what's that's gonna mean in terms of Education and how we deliver that and what the experience could be like for these students and I think at this point we're satisfied with everything that Nutanix has brought to us we've deployed VDI and a couple of large deployments for whole bunch of classes so we decided to reassess and reevaluate work what we're doing this year and now we move on to application development that's great so we get many ways they say you need to modernize your platform and then once you do that we can look at what the long haul 210 which is really at the application side right exactly once we knew what we had what we could possibly do with it we decided to move forward and figure out what else can we change and we had a lot of legacy applications for the business and so this past year we hired a developer who's focusing solely on docker izing our applications so we're deploying docker and a whole bunch of applications within the college and then we're going to be doing kubernetes deployment later this year ok and let's be clear where does this live you know is this on the Nutanix platform is it in you know service riders public clouds where does this span because kubernetes can live in all of those environments in the containerized stuff at Casa and currently it's all contained within a handful of VMs within our Nutanix server environment ok we're planning on looking at calm and use using natural blueprints to deploy kubernetes and docker down the road ok so I've got the Nutanix platform what hypervisor am i using HP ok so using the HP using which of courses Newt annexes comes on on the platform and then you know in the VMS you're using containers we are um have you looked at bare metal um you know because that's one of the discussions is like well if I'm doing containers you know do I just do that on Linux on bare metal or do I do it virtual is a virtualized and there's there's pluses and minuses for each of those we did a few of the pluses that my sis had means really enjoy is when our developer is going to go crazy and do new things we can make snapshot so if he happens to do something to the environment we can restore it in ten minutes and I think as far as my developer is concerned he doesn't want to have to rebuild the environment every time he makes a mistake he's had a few close calls so far and having HP and the ability to snapshot restore it's been awesome for him okay what insight can you give us about what you know what sort of applications are they building and you said Dockers in two minute Kruger burn Eddie's you know are they building their own stack are they leveraging you know how are they getting to that state well we're taking some business apps that were focusing on both student and faculty applications dealing with various components of each and he's pulling them apart to figure out what components go into the docker containers what do we have to still reside in VMs for security and long-term use and try to figure out how to reimagine the application stack to move forward we're starting to look at reusing components that he's developing and I'm hoping that we have a lot of pieces that we can do that with so we have a lot of applications to rewrite okay and just to drill in a little bit because I've got we've got a team of the cube that's gonna be at docker con next week I've been go to the kubernetes show for a while so when you say docker are you using just the free containers which is now called mobi or using the dr. CEO as part of that I actually can't tell you that because that's miss all my developers work I did so they're using docker as you said it's like the Kleenex and do you know from kubernetes standpoint have they just built their own do you have a distribution or a platform that you just do Tanic we just downloaded the distro from kubernetes instead of a small cluster himself we're going to be looking at using calm to do a deployment on their channels natively okay really interesting stuff what what is you know you talked a bit about you know you can give a little bit of stability and recovery and things like that for your developers to be able to play in that sandbox is what gives us a little bit of the roadmap as to you know how long do they play with this and then you know how does this roll out for the university so we're looking at probably a three to six month development cycle on a lot of new applications right now part of my developers job is to try to figure out how this environments going to work my sis admins are deeply engaged with him but since most of doctrine kubernetes is developed with faced he has to do most of the legwork and figure out how it's all gonna work and so we're hoping to leverage Nutanix to have multiple environments all with the same back-end so we have dev tests and production all in the same hardware but different pieces of actually physical clusters that'll be separated so he doesn't mess around the production all too much but set up a baseline that we can use to short that development cycle even further yeah one of the things we always look at is right you've got your developers doing their thing how does that fit with the operation side is it DevOps even I interviewed Solomon hikes last year that was the founder of docker and he said actually it was an operation mindset that I had when I created this container format how are you seeing it's actually great you're all working together you're you're in discussion there do you have a DevOps rollout and what you're doing or you do you keep it separate I still keep them somewhat separate but my administrators are writing a little bit more code and scripting than they used to and I think in general that's going to be the in the entire industry where you can't just look at and have your developer do everything in docker and not understand how it works Brian talk to us about your partners for doing this how involved are the likes of Nutanix and Winslet technology and you know in Dell in this discussion of the containers agent and your developers Nutanix we've been utilizing a lot of documentation and we're gonna be leveraging them a lot when we start to look at com Winslow's we haven't really talked to them about it to be honest we probably should because they might have some ideas and other partners we can talk to Dell in it there's really just a hardware to run everything on that's stable we don't have to worry about it I'm so happy with that yeah that's not in any you know oh I don't need to worry about them there's certain pieces we always look at and I'd love your feedback on this if you know when we virtualized first and now even when we containerize how much don't I need to worry about the infrastructure I mean remember back you know 15 years ago it's like oh I'll virtualized that well have you checked the BIOS because the BIOS might not work and the server could break things the OS could cause problem you know virtualization relatively stable these days how are you finding the container stuff it's really interesting and very very unique to virtualize a virtualized environment even further it's it's kind of mind-blowing just I've been doing this for twenty years and this is much further than I've ever expected the industry to go oh yeah just wait and it's you go even further than kubernetes it's like wait is it on top of underneath or side by side with the technologies you're doing from a Cooper nettie standpoint you said today it's all in the note annex what's the value of kubernetes for you is it just kind of the cluster orchestration of containers or you know are you is its portability a piece even part of the concern that you look at there oh it's it's mostly from portability part of the applications that we're looking at down the road are going to be vertical applications especially some student facing ones and certain times of the year we're gonna have to go from maybe a hundred people logged in to several thousand at the same time so we're hoping to stand up something that we can easily move to a cloud provider and still work the same way that we're expecting it to and so I think kubernetes along with the orchestration internally on-prem it's gonna be a huge benefit for us to know the environment it's gonna be exactly the same when we move it to Amazon or Google or adder all right so so Brian you're still kind of in the thick of it here but from what you've learned so far any any learnings or things that you'd recommend to your peers that oh wait if I could turn back the clock three months I might have adjusted or pointed things in a different direction yes yeah well when our developer started he focused more on getting an application up and running before starting to learn docker I would encourage anybody that's just starting down the road get your developer learning doctor and kubernetes first because they might want to rewrite what they're doing in the application okay well Brian this has been fascinating want to give you the final word is that you look out through the rest of the year so it's a lot you know so far since last time we talked but by the time we come around next year you'll be all serverless and you know deploying things off side the globe I'm assuming but I have no idea if you told me your ago that we're gonna be doing what we're doing now I wouldn't believe you it's it's a fantastic journey it's it's amazing what we learn every day all right well Brian appreciate you sharing some of the learnings as we go it's one of the reasons we come to events like this I know yourself to talk to your peers here what's going out thank you for moving forward with thank you all right plus more coverage here at wtg transform 2018 I'm Stu minimun and thanks for watching the Q
SUMMARY :
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Chris Anderson, Deloitte | ServiceNow Knowledge18
>> (announcer) Live from Las Vegas: It's the Cube covering service now knowledge 2018 brought to you by Service Now. >> Welcome back to Las Vegas, everybody. This is the Cube: the leader in live tech coverage. We go out to the events, and, we extract the signal from the noise. This is day 3 of Service Now Knowledge, k18. The hashtag is #Know18. I'm Dave Vellante with my co-host Jeff Frick. Chris Anderson is here she's the managing director of Delloit, running the telecommunications, media, and technology practice. Welcome to the cube, thanks for coming on. >> Thank you so much, glad to be here. >> So, Delloit, awesome company, we had some of your colleagues on earlier. You guys have deep industry expertise. Global scale, leading digital transformations. First of all, what's your role, and let's get into it. >> Sure, so, I work in, as you mentioned, RTMC practice, full of acronyms, right? Mostly focused in the telecom space, and I've been in the telecom space for about 20 years. I'm really driving large scale transformation of the operations: how do we make the business more effective, how do we improve the overall customer experience, right, and how do we make sure that as new technology comes online in tel-cos, that that's seamless to customers, and that they don't fell the disruption, if you will, right, of the large leaps that tel-cos are making. >> Well, so, help us understand the basics of tel-co, um, you've got cost per bit coming down, you got data growing like crazy, you have over the top providers just bogarding the network, tel-co infrastructure is fossilized, um, wow, You must have a lot to do. >> Well we all want to watch the basketball game as we walk from the floor, to our car, into the house right >> 24/7, right, so, major, major challenges, which is great opportunity for you and Delloit. >> Absolutely. >> But give us your perspective on the state of the state in the industry. >> Sure, so I think it's funny you say the basics of tel-co, 'cause I think that's the hard part about tel-co, is it's not really basic, like, everyone expects that communications are there real time, right, and there's always going to be, we'll call it tone, right, but I think now it's at a whole new level, right, I think the challenge now for tel-co is mobility, right, I mean the pace of mobility, right, the massive proliferation of devices right, and sensors that are all connected. And so I think that now, I think the basics of tel-co. the game has changed, right, tel-co used to be it's own vertical, right, and now. it's really its own horizontal, right, enabling smart health, smart cities, right, many other industries, and I think that's the challenge for tel-co, and, it's become the new basic, if you will, it's not just the network for dial tone, right, it's about a true enabler for industry, right, and communications in real time right across the board. >> So, tel-co, that's really interesting, how you positioned that, so, tel-co has a dual agenda. >> Yes. >> The horizontal technology platform, and maintaining the verticle, not getting disrupted, so can it, can tel-co pull off that dual agenda? >> I think it has to, right, because to the point verticle, it used to be that they were the straight line,right, they provided the service and they were directly linked to the end customer, right, and, now, there are lots of other content aggregators and providers in that space, and so it's getting harder and harder for tel-cos to really maintain connectivity to their end customer, right, so they've also got to be an important part of the value chain, right, and other businesses, so I think they have to do both in parallel to stay relevant, but I think that's what makes kind of an, part of our work with servicenow, and how it comes in is the focus on customer service management, right, and really the part about the network, right, is the critical underpinning for tel-co, but if you ask tel-co network people, they say that is the experience, right. That's how I get the experience, right, is the speed of the network, right. I can't have any latency, it's always available, right, for it to enable these mission critical, mission critical things. >> Amazing, and you have these things coming up like, 5G, and industrial internet of things, you know, and we, we did a nice piece with a company that had a remote operation of autonomous vehicle. So, you know, they're driving the car from the office while we're in the car. Business case being take care of the edge cases on autonomous vehicles, so, latency becomes a really important thing with car brakes, and these things, so the opportunity and the challenges are only going to grow with this kind of next big leap that we're going to see built up around the 5G capability. >> Yeah, I think the move to 5G will be transformational, for the industry, right? And, really, 'cause now, you know, you expect your communications to work but you get frustrated, like, if your phone doesn't work, or your internet's not working, you just get frustrated, right, if your autonomous, you know, self driving vehicle is not working, right, or you've got a mission critical device, right, helping your heart beat, right, those are, those are different things, right, in a kind mission criticality that I think 5G introduces the potential for, right, will really change the game, right, but also makes it critical that you understand that full path of the network connectivity, and the services to the customer, right, 'cause if you're not in control of that full path to delivery there's no way to guarantee, right, the mission criticality that 5G` can deliver on. >> Right, so Chris, how does your work, um, what's your focus with the tel-cos? How does it intersect with what you're doing with service now, and how does it ultimately benefit consumers? >> Sure, so my focus, really, in the tel-co space has been in, in what tel-cos call "BSS",right, which are business support systems, or really, the front office. So, from, you know, helping customers from, the time of quoting, right, or ordering services, all the way through to fulfillment and delivery of them, right, I think that's the intersection, really, that is important to us with servicenow, right, our work with servicenow, to date, like many organizations, has been kind of in the IT service management space, HR, more on the enterprise, right, but not truly the heart of the business, right, and where we're really focused is, you know, working with servicenow to bring them into the heart of the business of tel-cos, right, and really change the game, right, I think one of the hot, one of the benefits in what I do, which is large scale transformation, most of these take years, right, two to three years before customers see any benefit of transition from one platform to another, right, and we've already been able to do some work with servicenow right, and our partnership, that you can see the benefit in months, right with a lot less risk, so it's really kind of taking the long term experience that I've had with the traditional industry players, right, and creating agility, right, and transformation from taking that from years to months, right, reducing the risk profile, right, and really creating an amazing experience across the value chain. >> Great benefits Dave: less risk and faster. >> Well, well, so I want to bring that back to sort of what we were talking about earlier: I mentioned the over top, top providers, when I think about my experience with interacting with, Netflix for example, I don't talk to their sales department, or their customer service department or their maintenance. I just interact with Netflix. Is that the vision for where you're trying to take tel-cos? >> I think it's part of it, right? 'Cause to your point, if the service I'm getting, works like it should, I don't want to talk to anybody. Right, like, I think that historically, we think of customer service and customer service management as I call somebody and how do they help me. Right, and I think the next generation of good service is how do I make sure they don't need to call me. >> No calls. >> Right, no calls, right, how does this work, and how do I stay on top of it, and I understand anything that might be degrading the experience and I get my arms around that, and so I think the new generation of customer service management is understanding, right, those things and kind of having a full and immediate view, and being able to take action quickly, and I think the kind of customer service management solution is important. We've been building out what we're calling an end to end service assurance solution ,right, with the servicenow team, and that really lets us look at from the time that an issue is detected, which could be customer degrading, all the way through to resolution. Right, to be able to own that path right to closure right, and really have real time visibility, and the ability to act and the ability to see those metrics and really manage your business real time. >> Well we hear that all the time: going from kind of a historical look at data, and reacting to being a little bit more, um, predictive, but then ultimately being more prescriptive, so you're, you see, you see, the development of the problem before the problem becomes a big problem. >> And I think that that is the future of customer service, and its going to be critical, right, as we pivot to 5G and we've got mission critical services running on that network that we really get this right, so. >> How about the event here, um, what are your takeaways? You're hearing a lot about what I call machine intelligence, AI, um Dev Ops, I mean all kinds of cool tech going around, but what's resonating with you Chris? >> So, probably say the opposite of what everyone's saying so I hear that but like we spent a little bit of time with a client yesterday right and we were talking about machine learning and artificial intelligence, and they say okay that's great so I can, you know, how do I take the emails that come from somebody written in a third language trying to write them in english, and what's the challenge of how do I get artificial intelligence to figure out what that issue is, and go act on it right, and so I think, I think these technologies are exciting, but I think we also have to pay a lot of attention to the basics right and not think that there is a shortcut right to providing the service and the mission criticality so to me I still think in terms of really enabling the front office that they're early days I think its certainly worth the investment but I think part of it is just looking critically at the business remember that the service and the service levels right are really driving right and we keep pushing the technology to catch up but I'm I would not I haven't seen a lot of tel-cos in the front office where experience is concerned be early adopters because that's the least the last risk that you want to take. >> But that's a great example, though, because that's a very specific use case where you would like to see more intelligence applied, and I think that's really the key as well where can we get the value as opposed to a generic dead smart person named thing that kind of exists, right, here is a specific problem, can we use AI and machine learning to help us solve that specific problem. >> Because what we, I think what we know is that if I have a sensor on a device and it picks up an issue I can start acting on that immediately, right, the ones that are much harder to act on are the ones that people report and then have to be translated right to figure out the action that needs to be taken but guess what there's still the same SOA attached to it right so how do I really advance you know artificial intelligence to really be able to move that forward in a much faster and reliable way right to the point where businesses will take a bet on it, so >> Alright we'll give you the last word Chris what should we know about, you know Delloit, kind of a bumper sticker, um, you know, your servicenow practice and tel-co what's your take-aways? >> So, um, I think, I think the magic, right, of the partnership and where we're really trying to take it is the fusion of our truly deep industry experience right and folks that have been in and around for 20 years, and using the servicenow solution in new ways right, and really again bringing it to the core of the value chain right, and, and frankly disrupting a lot of the industry solutions that have been out there that have gotten quite set in their ways like we see so many of our clients that don't have good answers right then they're paralyzed right trying to look at all the solutions that are there, and not finding anything that they like, and I think that's the magic that we're trying to bring to the partnership and really disrupt the game. >> Awesome. Well thanks for coming. Thank you I appreciate it guys. >> Alright keep it right there everybody listen you want to go to a couple of resources I want to give you for some great free content go to theCube.net, you'll see all the videos here, go to youtube.com/siliconangle subscribe to that channel, get notified of all the action we're at all the shows um siliconeangle.com for all the news wikibomb.com is a research site so check those out keep it right there everybody well be back with our next guest right after this short break.
SUMMARY :
brought to you by Service Now. This is the Cube: the leader in live tech coverage. we had some of your colleagues on earlier. and I've been in the telecom space for about 20 years. you have over the top providers just bogarding the network, which is great opportunity for you and Delloit. the state of the state in the industry. it's become the new basic, if you will, how you positioned that, so, and really the part about the network, right, 5G, and industrial internet of things, you know, and the services to the customer, right, and where we're really focused is, you know, Is that the vision for where you're trying to take tel-cos? Right, and I think the next generation of good service is and the ability to act and the ability to see those metrics and reacting to being a little bit more, um, and its going to be critical, right, providing the service and the mission criticality so to me I intelligence applied, and I think that's really the key as and really again bringing it to the core of the value chain Thank you I appreciate it guys. to a couple of resources I want to give you for some great
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Chad Anderson, Chris Wegmann & Steven Jones | AWS Summit SF 2018
>> Announcer: Live from the Moscone center it's theCUBE covering AWS Summits San Francisco 2018. Brought to you by Amazon Web Services. >> Welcome back, this is theCUBE's coverage of AWS Summit San Francisco. Here at the Moscone Center West. I'm Stu Miniman, happy to have a distinguished panel of guests on the program. Starting down of the fair side, Steven Jones whose the Director of Solution Architecture with AWS, helping us talk about how AWS gets to market is Chris Wegmann, Manager and Director of Accenture, and then super excited to have a customer on the program Chad Anderson is the IT Director of Operations at Del Monte Foods. Gentleman, thank you so much for joining us. >> Thanks for having us. >> Alright Chad, we're going to start with you, talk to us a little bit about your role inside Del Monte and really the journey of the cloud, something we've been talking about for years, but Del Monte has an interesting story. I want to kind of understand your role in that. Start us off. >> Ya so I oversaw the project for us to migrate everything to AWS. We started off with just needing to really understand if were missing something here. Like, shouldn't we be moving to the cloud and that ended up in a study where we just kind of went threw the numbers, we looked at what the benefits were going to be and it kind of just turned into a obvious choice for us to do it. >> Back us up for a second, give us you know your organization Del Monte Foods and your technology group is this global and scope kind of how many end user do you have? How many sites? Can you give us a little bit of the speeds and feeds of what what was being considered, was it everything or some pieces, what was the impetus for the journey of the cloud? >> Ya, so we have about a thousand users, globally we are mostly in Manila, for our global share services our business back office work is done there and then most of it is U.S. footprint of plants and distribution centers and headquarters, et cetera operations. >> Alright so Chris, the SI partner for this cloud journey. So bring us a little bit of insight, bring us back to you know, kind of what was the business challenge and what was your teams role in helping along those journeys? >> The business challenge was getting Del Monte, getting the heart of their organization SAP to AWS quickly. Alright, there was a short time frame, I learned a lot about fruit packing during the project, but it was about how quickly could we get there? So, when we actually started, we started looking at taking seven months to do the migration of their environment. We really got into it and really got focused on what needed to be done. We looked at a lot of automation, put a lot of automation on the process, a very diligent approach, and we were able to do it, we thought we could do it in four months, and we did in three and a half months so very rapid, and I think as Chad will tell you we really kind of focused on building the right architecture, putting a lot of automation, and then also getting it in there with the right performance and then being able to tune things down, because you can you can move so quickly between engine sizes and memory and it was a really really exciting process to go through. >> Ya, so you said it originally we thought it was seven months, and it was good and done in half that time. That's not my experience with Enterprise Software roll outs. So, what was the delta there? How was the team able to move so fast? >> A lot of it was obviously AWS, being able to spin up the infrastructure, being able to automate a lot of the tasks that had to be done. Alright we did it threw three different environment sets. So we started diligent, moved to test, then went to production, and in each step we automated more and more of the process so we were able to condense the speed of the technical work that had to take place in a really short amount of time. >> We had to treat it also, like a mission critical thing across it wasn't just a infrastructure move it really the application guys were focused on this, we stopped all development of other activities going on. We really just kind of turned everybody and say "Let's get this done as soon as possible "and not be competing with each other." >> When you say stop everything, but of course the business didn't stop, but was transition pretty seamless. >> I mean other projects. >> Ya, ya, ya I understand, but I mean from the cut over and from your users stand point, did it go pretty smoothly? >> Oh definitely, these guys did an amazing job of putting together a plan that was really ready to be executed against. It took some, it took a lot of, I mean on my part it was really just to negotiate the extended maintenance window, but as far as the best compliment I ever got was people were like what did you do? Like I didn't even know that you guys did anything. From day one they took it and ran with it and we were stable. I mean it was pretty awesome. >> A black box, magic happens here and all of a sudden everything is running faster, scaling easier, cost is better, some of those types of thing? >> Ya, cocktails and beach time. >> Steve cocktails? I didn't realize that when I moved my enterprise application to cloud cocktails were involved. >> A few cocktails are involved. >> I mean look, I remember a few years ago where it was like well it's your development will do in the cloud, but I mean SAP has really raised cloud full boar and you know very strong partner, but bring us up to how does AWS help customers make sure that, this is critical things running the business, that it runs so smoothly. What have you learned along the way? What is different in 2018, then say it was even a year or two ago? >> A lot of great questions in there Stu, I would say this is become the new normal. Right? It use to be full disclosure, dev test, training type work loads in the early days but over the course of years we have taking a lot of learning with partners like Accenture and customers like Del Monte and we've taking those learnings and put them back into the platforms, so what you see today is a platform that a partner like Accenture could come in build a lot of automation tooling around, to reduce time frame from seven months down to three and a half. I think it was around two hundred servers, 50 of those were SAP related, and 25 terabytes of data that were moved in a short amount of time. So it's a combination of years worth of effort to build a platform that is scalable, resilient, and flexible. As well as the work that we have done directly with SAP that has gone right back into the platform. >> Chad bring us inside kind of operations on your team. What is the before and after? What's it look like? Was there change in personal or roles or skills? >> We transition services with our migration. So the Accenture team has taking over the long term operational activities as well as helping us through the migration efforts. We had a lot of preparation that was going on besides the server migration that was happening and I think what is really unique about them is because they can deliver these capabilities of the migration they have got a lot of the tooling and the automation is built into the operational mana services model as well. So it's been a much easier kind of hand over from those teams because we are working with the same vendor. >> Most of the time its not just that I've migrated from my environment to the cloud, but how does that enable the new services either Accenture from AWS from the marketplace. What has changed as to how you look at your SAP environment and kind of capability wise? >> It's just incredibly flexible now. It's just one of those situations where we can start small and we can scale so rapidly and it's like I feel like its kind of like walking into a fast food restaurant and just like oh, I'll take one of these, one of these, and one of these. You wait there and the food comes out, it just happens automatically. So, it's a great thing. >> Chris, I remember I interviewed a CEO a few years ago, and he said use to give me a million dollars in 18 months and I'll build you the Taj Mahal from my applications. Today I need to move faster and it's not a one time migration, but there's ongoing I've heard it a time and again there, so where does Accenture, it's not just the planning, where's Accenture involved? What is kind of the ongoing engagement? >> We go end to end. Right? So, we start out with strategy, we start out with a migration. The migration takes planning and execution, but really we focus on the run area as well using our Accenture platform and tooling that we have built. We really focus on how do you continue to optimize? How do you continue to improve performance? How do you govern? How do you do things like quota and security management and that type of stuff. I do think that a lot of our customers start with cloud think I can spin this stuff up, I can run it just like I ran my on premise data center and it's not the same. You go from a capacity planning person to a cost management person. You need to have a cloud architect understanding how you build your applications to be Cloud ready and AWS ready. There are a lot of great services, but if your not taking advantages of those services you can't auto scale, you can't do that stuff. So, we really help our clients go threw that entire process and make sure their getting the most value out of AWS all the way through the run for many years after they have done the migration. >> Chad, do you have any discussion of how are you reporting back to the business as to what were the hero numbers or success factors that said hey this was actually the right thing to do? >> Ya I mean we're a canned food company, so people are very interested in making sure that we are keeping our cost low. Most people from a business prospect want to talk to me about the efficiencies that their seeing and how's that going to show up a reduction in SG and A. We have seen it, I mean when you move to a group of people that can manage a larger set of infrastructure with a smaller group of people and the underline services can be turned on and off, so you only utilize what you really absolutely have. Those numbers show up on our bottom line. >> Steve, any other similar, what do you hear from customers when it comes to SAP, and what is the main driver, and what are the big hero things? >> So in the early days, it was all about cost right, driving cost out of the system. Now it's the flexibility, the ability to move quicker. Chad was relating earlier how you would spend a lot of time sizing environment and now there actually able to right size their environments using purpose built equipment the AWS has built for SAP. It's enabled them to actually reduce cost and move quicker. That's what we are hearing is common theme now these days. It's okay to move faster, to maybe not worry about sizing as much as we use to. >> Ya for future initiatives, I mean it's, there's all these windows of time that are just gone for us to stand up new services whether it's traditional application that needs servers and computer, whether it's SAP services, we are kind of all on that platform now where we can just click and plug in items much easier. >> Chad, what do things like digital transformation and innervation mean to a canned food company? >> We are desperately trying to get in touch of our consumer. So, whether were figuring out how to get improve kind of how we are managing our digital assets, how were managing, our pages on Amazon, or our pages on Walmart.com. We need to be much more in touch and much more consumer focused and a lot of these newer technologies, et cetera there built to run on AWS and we ready to kind of integrate that into our existing enterprise environment. >> Innervation has been a big part of our customers reason for moving to cloud. I'd say 18 months ago, we saw a big transition in our enterprise customers a lot of them were starting off with cost savings, for operational savings, just overall improvement of their operations, and then we seen about 18 months ago we saw a big shift of people very much focused on innervation and using AWS platform as that catalyst renovation. So, the businesses asking for Alexa apps, they're asking for the integration. Well, the SAP data has to be there to support that stuff. Right, and your enterprise tech has to be there, so by doing that it's enabled a lot of innervation in our processors. >> Chad, last question when you talk about innovation, are there certain areas that your team's investing in is it AI, is it IOT, you know what are some of the areas that you think will be the most promising and how do Accenture and AWS fit into those from your planning? >> Ya, I mean IOT is definitely an interesting area for us, and getting to a point where we can measure our effectiveness and our manufacturing processes, those are all really initiatives now that we're starting to focus on, now that we kind of gotten some of the infrastructure related stuff and were ready to kind of build out those platforms. We're talking about scaling out our OE software and our infrastructure its just such an easier conversation to kind of plan for those activities. We turned a three month sizing exercise as to how much IOT did and we think were going to have to process through these engines into a hey let's go with this and if it doesn't work then we'll take it out and increase the size. It really helps us deliver capabilities new capabilities and new types of ways of measuring or helping our business run in a much more effective and efficient way. >> Anything that you've learned along the way that you've turned to peers and say "Here's something I did, maybe do it faster or do it a little bit different way?" >> I think Accenture has been an amazing partner. I think a lot of people are skeptical about running their entire enterprise across the network and once you kind of bring them in and you really let them look under the cover of what you have. One of the reasons we went with them was just the trust and confidence that they had that we could do this. Once I kind of saw that it was like well I mean let's trust the process here. I mean these guys are the experts and so so that's been a big thing is just reach out learn about what people are doing. There's no reason why you can't do this. >> Well Chad, Chris, and Steve thank you both so much for highlighting the story of a customer's journey to the cloud. We will be back with lots more coverage here at AWS Summit in San Francisco. I'm Stu Miniman. You're watching theCUBE. (upbeat music)
SUMMARY :
Brought to you by Amazon Web Services. Starting down of the fair side, and really the journey of the cloud, Ya so I oversaw the project for us Ya, so we have about a Alright so Chris, the SI and then being able to tune and it was good and and more of the process so the application guys were focused on this, but of course the business and we were stable. my enterprise application to do in the cloud, but I mean of effort to build a platform What is the before and after? capabilities of the migration Most of the time its and we can scale so rapidly What is kind of the ongoing engagement? and tooling that we have built. and the underline services the ability to move quicker. that are just gone for us to stand up improve kind of how we are Well, the SAP data has to be kind of gotten some of the One of the reasons we went highlighting the story
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