Kevin Kroen, PwC & Maureen Fleming, IDC | UiPath Forward 5
>>The Cube presents UI Path Forward five. Brought to you by UI Path. >>Hi everybody. We're winding down. Day two, a forward five UI Path customer conference. This is the fourth time the Cube has been at a forward. Dave Nicholson, Dave Ante. Maureen Fleming is here. This is a program Vice President idc. She's got the data fresh survey data. We'd love to have the analyst on. And Kevin CRO is back on the cube. He's a partner for intelligent automation and digital. Upscaling is the operative word. Kevin, good to see you again, pwc. Good to see you. Thanks for coming on you guys. Yep. All right. We, we love idc. We love the data. You guys are all about it. So you've just completed a recent study. Tell us all about it. Who'd you survey? What was the objective? What'd you learn? >>Yeah, what we wanted to do was try to learn more about people who are adopting robotic process automation. So mainly large, you know, larger to midsize, enter midsize, large enterprises. And we wanted to figure out how many of them had a citizen developer program. And then we wanted to compare the difference between people who do not have that program and people who do, and what the difference is in terms of how, what kind of reach they have inside the enterprise, and also the different ways that, that they valued it. So the difference, so we asked the same questions of the, of these people without them knowing that we were actually looking for a citizen developer. And then we compared the results of that to see is it more valuable to have citizen developer and enterprise, or is it more valuable to have enterprise only? So what was the impact >>Global survey? >>It was North America. >>North America. Was it, was it we any kind of slice and dice in terms of industry or targets or you, >>We, we kept it across industry, cross industry. We're finding that RPA is adopting cross >>Industry way. Was it, was it UI path specific or more Any tech, Any automation, >>Any rpa. >>Okay. And top two or three findings. >>So one thing was, first off, the rapid growth rate in citizen, citizen developer programs grew 47% over a two year period. And so now for people who've adopted rpa, it's the majority there. They're, you know, it's a pervasive trend to >>See you're taking over, >>You know, right now the conclusion from that, and some other studies that I did that have similar conclusions is that we have to start learning to live with this idea that business users can learn how to develop. They are developing their driving value. And so now we just need to figure out how to build these sorts of programs accurately. And the other, the really key finding of it was that, that there was much more significant reach for people that were doing citizen developer plus enterprise automation, more reach, more processes touched, more employees impacted by it. And then on top of it, the, they rated the value, the people who had the combination rated the programs at a higher value across different measures. So effectively the, the combination is working out better than standalone top down automation. >>So Kevin, from what, what's your takeaway here? What does this mean to you and your customers? >>So I guess a, a couple things and just anecdotally, you know, building on what Marine found in the, in the survey, the concept of citizen development is a real concept and it's something that organizations are applying and trying to figure out how to apply at scale. The reason why they're doing it is twofold. One, early automation efforts struggled to get scale and they struggled to deliver value from a scale perspective. There were two major problems. The ability to identify the right opportunities and the ability to tackle a wide range of, from the little to the very large, often teams focus on the very large, but don't focus on the little, the little is important. The second part is thinking about how you create a better culture of innovation and actually drive identifying opportunities for the, the more, I'll call it technology professionals to focus on. And so, you know, there's been, you know, based on that big drive to say, okay, not how do we replace automation professionals with business users, you know, the random accountant, the random operations analyst. It's more around how do you actually engage them in innovation. And that in, in that engagement may involve actual hands on building of bots and technologies like UiPath or it might just involve generating ideas to get further engaged. >>So 47% growth. What's the catalyst for that kind of growth? Where's that come from? >>I scarcity? So, well there are a couple things. One is, you know, we all know about developer scarcity and it's strive to automate. You know, if you have an automation strategy in place, you wanna do this quickly and aggressively. But if you've got a shortage of, of people, you know, developers don't have enough, they're turning over. Then you go to, you go and figure out, well this is low code. And so why can't we train our business users who are the subject matter experts to do automation for themselves or their teams? So sort of think about this as the long tail, the things that that top down like enterprise, I think UiPath is calling it enterprise automation versus people automation. So, you know, so there's just different things that they work on as well. And there's also, you know, fearlessness on the part of a lot of people on the business side, they're not afraid of technology, they're not afraid of getting trained. >>And the other piece to me that made, like, I've covered this topic for a long time, and what I found originally when people started talking about citizen developers is that they, they were calling me and having inquiry about why these programs were failing. And when we would decompose the failure was because the ma their managers didn't give them any, they didn't put 'em in trading but wouldn't get, give 'em time to develop. And so they just could not, you know, they just were running into problems. And so with things that, things like PWC and what they're doing, they're sort of saying, here's the, here are the features of a program that matter, including being given time to develop and do that as part of your job. So >>Maureen, is there a minimum level size of organization that you find taking advantage of this? I mean, you know, where's the sweet spot for the value delivered from this kind of automation? >>Do you have an idea? Right. So we, we tended in some of the surveys, we tended to do like thousand employees up. So we were screening for that. But I also met with the, our, our analysts who covered smb, small midsize. She said that they've had that for a long time because they don't have these clear distinctions between IT and business. So then the question is, who are adopters of rpa, for example? And you know that that's still a little bit at, at, you know, the enterprise level, but, but citizen developer at it, it, it is SB is just a given concept. So, >>But is it, is there, is there an economy of scale that kicks in at a certain point? Have we been able to figure that out? I'm thinking of, I'm thinking of business process automation being such a competitive advantage that there becomes almost a divide because of smaller organization. Yes, they could go out and they can buy, they have access to the same software packages, but you have to build all of those processes. Yes. You have to develop those processes over time. So is there any sense for a divide possibly happening or what the, >>It's a really good question because they, you know, in a way people have to understand what a business process is, you know, and they need to understand what the technology can do. And so from that perspective, people who have thought leaders inside their organization and maybe have a chance to get out and look at broader topics might be more inclined to try this out and also identify directly as a problem. SMB also tends to try to buy package solutions. And you see larger enterprises say, well, you know, what we do is unique and so we should just sort of use horizontal technology and apply it at will where it's needed. And so for me that's kind of why we organize toward higher, you know, higher si, larger sizes. As it gets simplified, it's gonna go down into the SMB market though. >>So Kevin, when it comes to you guys, your client engagements, upscaling keeps, keep coming back to that word low code. Is it fundamental component of upscaling? Is it, is it, I don't say synonymous, but is it a prerequisite to have low code capabilities to scale? >>You know, from our perspective, I think the two biggest challenges with making this work, one is learning and development. How do you actually teach the skills in a way that allows people to apply them very quickly and give them the time to actually function right to the finding about managers not necessarily being supportive. And so you have to figure out, you know, what, you know, how do you actually create that right environment and give people the right tools? It's an area that we invested really heavily in from the PWC side with the, with the launch of our pro edge platform and really thinking about how to solve that. But then the problem that you're ultimately getting at once you solve the people equation is how do you get scale and how do you move quicker? And so the, you know, the, the, the, the biggest challenge is not should you let a, a business user build a bot. It's, you know, how do we actually build many bots, generate many ideas for the professional developers and actually create an ecosystem to move faster. Every client that we work with, it's all about, you know, how we're not moving fast enough. A COE cannot, you know, by itself automate an entire organization. And so, you know, the, you know, the, the this theme of scale really becomes, you know, the critical aspect of this >>Is the former other words, the the teaching and individual how to build a bot. Is that trivial or, or is that really not the big gate is what you're saying? It's, >>We don't think it's a big gate. I think the, you know, to the original question, I think the, the, the low code space is a ripe spot for this, you know, upskilling construct because you're not, you're not, you're, you're gauging with employees who don't have an undergraduate degree in computer science who are not IT professionals. And so giving someone, you know, a book on job and saying, go build an application's, probably not gonna be very productive. But with, with tools in the, in the low code space, be it RPA or be it other forms of lower code technology, you get people opportunity where they need to learn some technical concepts. You need to understand how the technology works and how basic programming techniques work, but you don't need to understand everything. And again, going back to the, the simple versus the complex, the goal here is not to turn people into professional developers. The goal is to get them engaged and, and create, you know, make them part of that company's digital transformation. >>But from what you just described, that's, to me it's basic logic skills. I mean you don't have to be, like I say, a assembly language programmer. Yeah. But you gotta understand and you gotta know the business process, right? I mean you have to be a domain expert. Yeah. >>But that, but that's the, that's the biggest advantage of this. You're engaging the people closest to the business process, right? You look at how most big IT projects failed was the same reason a lot of early automation efforts failed. You're creating, you know, a function that essentially lives in an ivory tower that's focused on, you know, where can I go out and find opportunities and automate. But you're not, those aren't the people that run the process day to day. Yeah, okay. You, you put it, you make those people that run the process day to day accountable, you're gonna get a different outcome >>And they'll lean in and get excited. Exactly. >>So where, where, where is that transition? I know it's easy to say, oh, you know, it's logic and people can do it, but what about having a bot whisperer in your, in your organization who's who, who literally says, you know, Maureen, I'm gonna come and sit with you on Friday and you're going to explain your frustrations to me and I'm gonna sit right next to you and I'm gonna code this bot for you and we're gonna test it and you're gonna tell me if it does what you want it to do. And Maureen doesn't need to understand how to move the widgets around and do anything. >>It's, you know, it's a great question cuz I think it's changing the nature of how you accelerate these efforts, right? I think you know, the, and if I go into early RPA days, the initial kind of thought process was let's just get a factory in here and build as many bots as possible. A lot of our client engagement today isn't always around our bot development services. It's around can you bring in coaches? Can you hold office hours? Exactly. We have an office hour construct, which I've never really had in my consulting career where we put, you know, I mean this obviously post covid when when people are in their offices, we put someone in a room and people can come by and get help. And I think having that, that coaching and mentoring construct is very helpful. What we've also seen, and I think it's a really critical success factor for clients to make this work, is thinking about how they pick a subset of their population and making them, you know, digital accelerators, digital champions, pick your word, not it professionals, peers who will actually get realtime dedicated. Right. And maybe a full time or a halftime job where that's exactly what they do. >>Maureen, we're out of time, but my last question for you is, when you do a survey like this, you know you have open ended sometimes and you analyze a survey, you take a bath in the data, write it up. There's always something that you wish you'd asked, which is great cuz then you could do it on the next one. What, was there anything in there that you wish you'd asked that you're gonna ask in the next one? Are you gonna explore in the next survey? >>Yeah. One of the things that I asked, one thing that I was glad I asked was, I, I, we, we spent time finding what were considered business side product champions or RPA champions and then we ask 'em what they did, how often they did, how much time they spent. But what I want, what I really, really wanna ask of my next survey, and I will, I've got a planned, is to find out how, how what percentage of population is involved with, with big a citizen developer and what activities are common and what are less common and you know, what their challenges are. So we'll be looking at a different kind of audience with this next >>Survey. Well, we'd love to have you back to talk about that. Just invite, Thank you very much. Come queue. Really appreciate it Kevin. Good to see you again. >>Good to see you. >>All right. And thank you for watching. Keep it right there. Dave Nicholson and Dave Ante. We're here wrapping up day two of UI path forward. Five live from the Venetian, all Las Vegas. Super right back.
SUMMARY :
Brought to you by Kevin, good to see you again, pwc. So mainly large, you know, larger to midsize, enter midsize, large enterprises. Was it, was it we any kind of slice and dice in terms of industry or We, we kept it across industry, cross industry. Was it, was it UI path specific or more Any tech, Any automation, They're, you know, it's a pervasive trend to And the other, the really key finding of So I guess a, a couple things and just anecdotally, you know, building on what Marine What's the catalyst for that kind of growth? also, you know, fearlessness on the part of a lot of people on the business side, And so they just could not, you know, they just were running into at, at, you know, the enterprise level, but, but citizen developer at it, packages, but you have to build all of those processes. And so for me that's kind of why we organize toward higher, you know, higher si, So Kevin, when it comes to you guys, your client engagements, And so the, you know, the, the, Is that trivial or, or is that really not the big gate is what you're saying? And so giving someone, you know, a book on job and saying, But from what you just described, that's, to me it's basic logic skills. You're creating, you know, a function that essentially lives in an ivory tower that's focused on, And they'll lean in and get excited. gonna sit right next to you and I'm gonna code this bot for you and we're gonna test it and you're gonna tell me I think you know, the, and if I go into early RPA days, What, was there anything in there that you wish you'd asked that you're gonna ask in the next one? and what activities are common and what are less common and you know, Good to see you again. And thank you for watching.
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Jay Bretzmann & Philip Bues, IDC | AWS re:Inforce 2022
(upbeat music) >> Okay, welcome back everyone. CUBE's coverage here in Boston, Massachusetts, AWS re:inforce 22, security conference. It's AWS' big security conference. Of course, theCUBE's here, all the reinvent, reese, remars, reinforced. We cover 'em all now and the summits. I'm John Furrier, my host Dave Vellante. We have IDC weighing in here with their analysts. We've got some great guests here, Jay Bretzmann research VP at IDC and Philip Bues research manager for Cloud security. Gentlemen, thanks for coming on. >> Thank you. >> Appreciate it. Great to be here. >> Appreciate coming. >> Got a full circle, right? (all laughing) Security's more interesting than storage, isn't it? (all laughing) >> Dave and Jay worked together. This is a great segment. I'm psyched that you guys are here. We had Crawford and Matt Eastwood on at HPE Discover a while back and really the data you guys are getting and the insights are fantastic. So congratulations to IDC. You guys doing great work. We appreciate your time. I want to get your reaction to the event and the keynotes. AWS has got some posture and they're very aggressive on some tones. Some things that we didn't hear. What's your reaction to the keynote? Share your assessment. >> So, you know, I manage two different research services at IDC right now. They are both Cloud security and identity and digital security, right? And what was really interesting is the intersection between the two this morning, because every one of those speakers that came on had something to say about identity or least privileged access, or enable MFA, or make sure that you control who gets access to what and deny explicitly. And it's always been a challenge a little bit in the identity world because a lot of people don't use MFA. And in RSA, that was another big theme at the RSA conference, MFA everywhere. Why don't they use it? Because it introduces friction and all of a sudden people can't get their jobs done. And the whole point of a network is letting people on to get that data they want to get to. So that was kind of interesting, but as we have in the industry, this shared responsibility model for Cloud computing, we've got shared responsibility for between Philip and I. (Philip laughing) I have done in the past more security of the Cloud and Philip is more security in the Cloud. >> So yeah. >> And now with Cloud operation Super Cloud, as we call it, you have on premises, private Cloud coming back, or hasn't really gone anywhere, all that on premises, Cloud operations, public Cloud, and now edge exploding with new requirements. It's really an ops challenge right now. Not so much dev. So the sec and op side is hot right now. >> Yeah, well, we've made this move from monolithic to microservices based applications. And so during the keynote this morning, the announcement around the GuardDuty Malware Protection component, and that being built into the pricing of current GuardDuty, I thought was really key. And there was also a lot of talk about partnering in security certifications, which is also so very important. So we're seeing this move towards filling in that talent gap, which I think we're all aware of in the security industry. >> So Jake, square the circle for me. So Kirk Coofell talked about Amazon AWS identity, where does AWS leave off, and companies like Okta or Ping identity or Cybertruck pickup, how are they working together? Does it just create more confusion and more tools for customers? We know the overused word of seamless. >> Yeah, yeah. >> It's never seamless, so how should we think about that? >> So, identity has been around for 35 years or something like that. Started with the mainframes and all that. And if you understand the history of it, you make more sense to the current market. You have to know where people came from and the baggage they're carrying, 'cause they're still carrying a lot of that baggage. Now, when it comes to the Cloud Service providers, they're more an accommodation from the identity standpoint. Let's make it easy inside of AWS to let you single sign on to anything in the Cloud that they have, right? Let's also introduce an additional MFA capability to keep people safer whenever we can and provide people with tools, to get into those applications somewhat easily, while leveraging identities that may live somewhere else. So there's a whole lot of the world that is still active, directory-centric, right? There's another portion of companies that were born in the Cloud that were able to jump on things like Okta and some of the other providers of these universal identities in the Cloud. So, like I said, if you understand where people came from in the beginning, you start to say, "Yeah, this makes sense." >> It's interesting you talk about mainframe. I always think about Rack F, you know. And I say, "Okay, who did what, when, where?" And you hear about a lot of those themes. So what's the best practice for MFA, that's non-SMS-based? Is it you got to wear something around your neck, is it to have sort of a third party authenticator? What are people doing that you guys would recommend? >> Yeah, one quick comment about adoption of MFA. If you ask different suppliers, what percent of your base that does SSO also does MFA, one of the biggest suppliers out there, Microsoft will tell you it's under 25%. That's pretty shocking. All the messaging that's come out about it. So another big player in the market was called Duo, Cisco bought them. >> Yep. >> And because they provide networks, a lot of people buy their MFA. They have probably the most prevalent type of MFA, it's called Push. And Push can be a red X and a green check mark to your phone, it can be a QR code, somewhere, it can be an email push as well. So that is the next easiest thing to adopt after SMS. And as you know, SMS has been denigrated by NIST and others saying, it's susceptible to man and middle attacks. It's built on a telephony protocol called SS7. Predates anything, there's no certification either side. The other real dynamic and identity is the whole adoption of PKI infrastructure. As you know, certificates are used for all kinds of things, network sessions, data encryption, well, identity increasingly. And a lot of the consumers and especially the work from anywhere, people these days have access through smart devices. And what you can do there, is you can have an agent on that smart device, generate your private key and then push out a public key and so the private key never leaves your device. That's one of the most secure ways to- >> So if our SIM card gets hacked, you're not going to be as vulnerable? >> Yeah, well, the SIM card is another challenge associated with the older ways, but yeah. >> So what do you guys think about the open source connection and they mentioned it up top. Don't bolt on security, implying shift left, which is embedding it in like sneak companies, like sneak do that. Very container oriented, a lot of Kubernetes kind of Cloud native services. So I want to get your reaction to that. And then also this reasoning angle they brought up. Kind of a higher level AI reasoning decisions. So open source, and this notion of AI reasoning. or AI reason. >> And you see more open source discussion happening, so you have your building maintaining and vetting of the upstream open source code, which is critical. And so I think AWS talking about that today, they're certainly hitting on a nerve, as you know, open source continues to proliferate. Around the automated reasoning, I think that makes sense. You want to provide guide rails and you want to provide roadmaps and you want to have sort of that guidance as to, okay, what's a correlation analysis of different tools and products? And so I think that's going to go over really well, yeah. >> One of the other key points about open source is, everybody's in a multi-cloud world, right? >> Yeah. >> And so they're worried about vendor lock in. They want an open source code base, so that they don't experience that. >> Yeah, and they can move the code around, and make sure it works well on each system. Dave and I were just talking about some of the dynamics around data control planes. So they mentioned encrypt everything which is great and I message by the way, I love that one. But oh, and he mentioned data at rest. I'm like, "What about data in flight? "Didn't hear that one." So one of the things we're seeing with SuperCloud, and now multi-cloud kind of as destinations of that, is that in digital transformation, customers are leaning into owning their data flows. >> Yeah. >> Independent of say the control plane aspects of what could come in. This is huge implications for security, where sharing data is huge, even Schmidt on stage said, we have billions and billions of things happening that we see things that no one else sees. So that implies, they're sharing- >> Quad trillion. >> Trillion, 15 zeros. (Jay laughs) >> 15 zeros. >> So that implies they're sharing that or using that pushing that into something. So sharing is huge with cyber security. So that implies open data, data flows. How do you guys see this evolving? I know it's kind of emerging, but it's becoming a nuanced point, that's critical to the architecture. >> Well, yeah, I think another way to look at that is the sharing of intelligence and some of the recent directives, from the executive branch, making it easier for private companies to share data and intelligence, which I think strengthens the cyber community overall. >> Depending upon the supplier, it's either an aggregate level of intelligence that has been anonymized or it's specific intelligence for your environment that everybody's got a threat feed, maybe two or three, right? (John laughs) But back to the encryption point, I mean, I was working for an encryption startup for a little while after I left IBM, and the thing is that people are scared of it. They're scared of key management and rotation. And so when you provide- >> Because they might lose the key. >> Exactly. >> Yeah. >> It's like shooting yourself in the foot, right? So that's when you have things like, KMS services from Amazon and stuff that really help out a lot. And help people understand, okay, I'm not alone in this. >> Yeah, crypto owners- >> They call that hybrid, the hybrid key, they don't know how they call the data, they call it the hybrid. What was that? >> Key management service? >> The hybrid- >> Oh, hybrid HSM, correct? >> Yeah, what is that? What is that? I didn't get that. I didn't understand what he meant by the hybrid post quantum key agreement. >> Hybrid post quantum key exchange. >> AWS never made a product name that didn't have four words in it. (John laughs) >> But he did reference the new NIST algos. And I think I inferred that they were quantum proof or they claim to be, and AWS was testing those. >> Correct, yeah. >> So that was kind of interesting, but I want to come back to identity for a second. So, this idea of bringing traditional IAM and Privileged Access Management together, is that a pipe dream, is that something that is actually going to happen? What's the timeframe, what's your take on that? >> So, there are aspects of privilege in every sort of identity. Back when it was only the back office that used computers for calculations, right? Then you were able to control how many people had access. There were two types of users, admins and users. These days, everybody has some aspect of- >> It's a real spectrum, really. >> Yeah. >> Granular. >> You got the C-suite, the finance people, the DevOps people, even partners and whatever. They all need some sort of privileged access, and the term you hear so much is least-privileged access, right? Shut it down, control it. So, in some of my research, I've been saying that vendors who are in the PAM space, Privilege Access Management space, will probably be growing their suites, playing a bigger role, building out a stack, because they have the expertise and the perspective that says, "We should control this better." How do we do that, right? And we've been seeing that recently. >> Is that a combination of old kind of antiquated systems meets for proprietary hyper scale, or kind of like build your own? 'Cause I mean, Amazon, these guys, Facebook, they all build their own stuff. >> Yes, they do. >> Then enterprises buy services from general purpose identity management systems. >> So as we were talking about knowing the past and whatever, Privileged Access Management used to be about compliance reporting. Just making sure that I knew who accessed what? And could prove it, so I didn't fail at all. >> It wasn't a critical infrastructure item. >> No, and now these days, what it's transitioning into, is much more risk management, okay. I know what our risk is, I'm ahead of it. And the other thing in the PAM space, was really session monitor. Everybody wanted to watch every keystroke, every screen's scrape, all that kind of stuff. A lot of the new Privileged Access Management, doesn't really require that. It's a nice to have feature. You kind of need it on the list, but is anybody really going to implement it? That's the question, right. And then if you do all that session monitoring, does anybody ever go back and look at it? There's only so many hours in the day. >> How about passwordless access? (Jay laughs) I've heard people talk about that. I mean, that's as a user, I can't wait but- >> Well, it's somewhere we want to all go. We all want identity security to just disappear and be recognized when we log in. So the thing with passwordless is, there's always a password somewhere. And it's usually part of a registration action. I'm going to register my device with a username password, and then beyond that I can use my biometrics, right? I want to register my device and get a private key, that I can put in my enclave, and I'll use that in the future. Maybe it's got to touch ID, maybe it doesn't, right? So even though there's been a lot of progress made, it's not quote, unquote, truly passwordless. There's a group, industry standards group called Fido. Which is Fast Identity Online. And what they realized was, these whole registration passwords, that's really a single point of failure. 'Cause if I can't recover my device, I'm in trouble. So they just did new extension to sort of what they were doing, which provides you with much more of like an iCloud vault that you can register that device in and other devices associated with that same identity. >> Get you to it if you have to. >> Exactly. >> I'm all over the place here, but I want to ask about ransomware. It may not be your wheelhouse. But back in the day, Jay, remember you used to cover tape. All the backup guys now are talking about ransomware. AWS mentioned it today and they showed a bunch of best practices and things you can do. Air gaps wasn't one of them. I was really surprised 'cause that's all every anybody ever talks about is air gaps and a lot of times that air gap could be a guess to the Cloud, I guess, I'm not sure. What are you guys seeing on ransomware apps? >> We've done a lot of great research around ransomware as a service and ransomware, and we just had some data come out recently, that I think in terms of spending and spend, and as a result of the Ukraine-Russia war, that ransomware assessments rate number one. And so it's something that we encourage, when we talk to vendors and in our services, in our publications that we write about taking advantage of those free strategic ransomware assessments, vulnerability assessments, as well and then security and training ranked very highly as well. So, we want to make sure that all of these areas are being funded well to try and stay ahead of the curve. >> Yeah, I was surprised to not see air gaps on the list, that's all everybody talks about. >> Well, the old model for air gaping in the land days, the novel days, you took your tapes home and put them in the sock drawer. (all laughing) >> Well, it's a form of air gap. (all laughing) >> Security and no one's going to go there and clean out. >> And then the internet came around and ruined it. >> Guys, final question we want to ask you, guys, we kind of zoom out, great commentary by the way. Appreciate it. We've seen this in many markets, a collection of tools emerge and then there's its tool sprawl. So cyber we're seeing the trend now where mon goes up on stage of all the ecosystems, probably other vendors doing the same thing where they're organizing a platform on top of AWS to be this super platform, for super Cloud capability by building a more platform thing. So we're saying there's a platform war going on, 'cause customers don't want the complexity. I got a tool but it's actually making it more complex if I buy the other tool. So the tool sprawl becomes a problem. How do you guys see this? Do you guys see this platform emerging? I mean tools won't go away, but they have to be easier. >> Yeah, we do see a consolidation of functionality and services. And we've been seeing that, I think through a 2020 Cloud security survey that we released that was definitely a trend. And that certainly happened for many companies over the last six to 24 months, I would say. And then platformization absolutely is something we talk and write about all the time so... >> Couple of years ago, I called the Amazon tool set an erector set because it really required assembly. And you see the emphasis on training here too, right? You definitely need to go to AWS University to be competent. >> It wasn't Lego blocks yet. >> No. >> It was erector set. >> Yeah. >> Very good distinction. >> Loose. >> And you lose a few. (chuckles) >> But still too many tools, right? You see, we need more consolidation. It's getting interesting because a lot of these companies have runway and you look at sale point at stock prices held up 'cause of the Thoma Bravo acquisition, but all the rest of the cyber stocks have been crushed especially the high flyers, like a Sentinel-1 one or a CrowdStrike, but just still M and A opportunity. >> So platform wars. Okay, final thoughts. What do you, think is happening next? What's your outlook for the next year or so? >> So, in the identity space, I'll talk about, Philip can cover Cloud for us. It really is more consolidation and more adoption of things that are beyond simple SSO. It was, just getting on the systems and now we really need to control what you're able to get to and who you are. And do it as transparently as we possibly can, because otherwise, people are going to lose productivity. They're not going to be able to get to what they want. And that's what causes the C-suite to say, "Wait a minute," DevOps, they want to update the product every day. Make it better. Can they do that or did security get in the way? People, every once in a while call security, the Department of No, right? >> They ditch it on stage. They want to be the Department of Yes. >> Exactly. >> Yeah. >> And the department that creates additional value. If you look at what's going on with B2C or CIAM, consumer oriented identity, that is all about opening up new direct channels and treating people like their old friends, not like you don't know them, you have to challenge them. >> We always say, you want to be in the boat together, it sinks or not. >> Yeah. Exactly. >> Philip I'm glad- >> Okay, what's your take? What's your outlook for the year? >> Yeah, I think, something that we've been seeing as consolidation and integration, and so companies looking at from built time to run time, investing in shift left infrastructure is code. And then also in the runtime detection, makes perfect sense to have both the agent and agent lists so that you're covering any of the gaps that might exist. >> Awesome, Jay Phillip, thanks for coming on "theCUBE" with IDC and sharing your- >> Oh, our pleasure- >> Perspective, commentary and insights and outlook. Appreciate it. >> You bet. >> Thank you. >> Okay, we've got the great direction here from IDC analyst here on the queue. I'm John Furrier, Dave Vellante. Be back more after this short break. (bright upbeat music)
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We cover 'em all now and the summits. Great to be here. and the insights are fantastic. and Philip is more security in the Cloud. So the sec and op side is hot right now. and that being built into the So Jake, square the circle for me. and some of the other providers And you hear about a lot of those themes. the market was called Duo, And a lot of the consumers card is another challenge So what do you guys think of the upstream open source so that they don't experience that. and I message by the way, I love that one. the control plane aspects (Jay laughs) So that implies they're sharing that and some of the recent directives, and the thing is that and stuff that really help out a lot. the hybrid key, by the hybrid post quantum key agreement. that didn't have four words in it. the new NIST algos. So that was kind that used computers for and the term you hear so much Is that a combination of old identity management systems. about knowing the past and whatever, It wasn't a critical You kind of need it on the list, I mean, that's as a So the thing with passwordless is, But back in the day, Jay, and stay ahead of the curve. not see air gaps on the list, air gaping in the land days, Well, it's a form of air gap. Security and no one's going And then the internet of all the ecosystems, over the last six to I called the Amazon And you lose a few. 'cause of the Thoma Bravo acquisition, the next year or so? So, in the identity space, They ditch it on stage. And the department that We always say, you want of the gaps that might exist. and insights and outlook. analyst here on the queue.
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Phillip Bues & Jay Bretzmann, IDC | AWS re:Inforce 2022
>>Okay, welcome back everyone. Cube's coverage here in Boston, Massachusetts, AWS reinforced 22, the security conference. It's ADOS big security conference. Of course, the cubes here, all the reinvent res re Mars reinforce. We cover 'em all now and the summits. I'm John. Very my host, Dave ante have IDC weighing in here with their analysis. We've got some great guests here, Jay Brisbane, research VP at IDC and Philip who research managed for cloud security. Gentlemen, thanks for coming on. Thank you. Appreciate it. Great >>To, to be here. I appreciate the got the full >>Circle, right? Just, security's more interesting >>Than storage. Isn't it? >>Dave, Dave and Jay worked together. This is a, a great segment. I'm psyched that you guys are here. We had Crawford and Matt Eastwood on at HPE discover a while back and really the, the, the data you guys are getting and the insights are fantastic. So congratulations to IDC. You guys doing great work. We appreciate your time. I wanna get your reaction to the event and the keynotes. AWS has got some posture and they're very aggressive on some tones. Some things that they didn't, we didn't hear. What's your reaction to the keynote, share your, your assessment. >>So, you know, I managed two different research services at IDC right now. They are both cloud security and identity and, and digital security. Right. And what was really interesting is the intersection between the two this morning, because every one of those speakers that came on had something to say about identity or least privileged access, or, you know, enable MFA, or make sure that you, you know, control who gets access to what and deny explicitly. Right? And it's always been a challenge a little bit in the identity world because a lot of people don't use MFA. And in RSA, that was another big theme at the RSA conference, right? MFA everywhere. Why don't they use it because it introduces friction and all of a sudden people can't get their jobs done. Right. And the whole point of a network is letting people on to get that data they want to get to. So that was kind of interesting, but, you know, as we have in the industry, this shared responsibility model for cloud computing, we've got shared responsibility for between Philip and I, I have done in the ke past more security of the cloud and Philip is more security in the cloud, >>So yeah. And it's, and now with cloud operation, super cloud, as we call it, you have on premises, private cloud coming back, or hasn't really gone anywhere, all that on premises, cloud operations, public cloud, and now edge exploding with new requirements. Yeah. It's really an ops challenge right now. Not so much dev. So the sick and op side is hot right now. >>Yeah. Well, we've made this move from monolithic to microservices based applications. And so during the keynote this morning, the announcement around the guard duty malware protection component, and that being built into the pricing of current guard duty, I thought was, was really key. And there was also a lot of talk about partnering in security certifications. Yeah. Which is also so very important. So we're seeing this move towards filling in that talent gap, which I think we're all aware of in the security industry. >>So Jake square, the circle for me. So Kirk, Coel talked about Amazon AWS identity, where does AWS leave off and, and companies like Okta or ping identity or crock pickup, how are they working together? Does it just create more confusion and more tools for customers? We, we have, we know the over word overused word of seamless. Yeah. Yeah. It's never seamless. So how should we think about that? >>So, you know, identity has been around for 35 years or something like that started with the mainframes and all that. And if you understand the history of it, you make more sense to the current market. You have to know where people came from and the baggage they're carrying, cuz they're still carrying a lot of that baggage. Now, when it comes to the cloud service providers, they're more an accommodation from the identity standpoint, let's make it easy inside of AWS to let you single sign on to anything in the cloud that they have. Right. Let's also introduce an additional MFA capability to keep people safer whenever we can and, you know, provide people the tools to, to get into those applications somewhat easily, right. While leveraging identities that may live somewhere else. So, you know, there's a whole lot of the world that is still active directory centric, right? There's another portion of companies that were born in the cloud that were able to jump on things like Okta and some of the other providers of these universal identities in the cloud. So, you know, like I said, you, if you understand where people came from in the beginning, you start to, to say, yeah, this makes sense. >>It's, it's interesting. You talk about mainframe. I, I always think about rack F you know, and I say, okay, who did what, when, where, yeah. And you hear about a lot of those themes. What, so what's the best practice for MFA? That's, that's non SMS based. Is it, you gotta wear something around your neck, is it to have sort of a third party authenticator? What are people doing that is that, that, that you guys would recommend? >>Yeah. One quick comment about adoption of MFA. You know, if you ask different suppliers, what percent of your base that does SSO also does MFA one of the biggest suppliers out there Microsoft will tell you it's under 25%. That's pretty shocking. Right? All the messaging that's come out about it. So another big player in the market was called duo. Cisco bought them. Yep. Right. And because they provide networks, a lot of people buy their MFA. They have probably the most prevalent type of MFA it's called push. Right. And push can be, you know, a red X and a green check mark to your phone. It can be a QR code, you know, somewhere, it can be an email push as well. So that is the next easiest thing to adopt after SMS. And as you know, SMS has been denigrated by N and others saying, you know, it's susceptible to man and middle attacks. >>It's built on a telephony protocol called SS seven. Yep. You know, predates anything. There's no certification, either side. The other real dynamic and identity is the whole adoption of PKI infrastructure. As you know, certificates are used for all kinds of things, network sessions, data encryption, well identity increasingly, and a lot of the, you know, consumers and especially the work from anywhere, people these days have access through smart devices. Right. And what you can do there is you can have an agent on that smart device, generate your private key and then push out a public key. And so the private key never leaves your device. That's one of the most secure ways to, so if your >>SIM card gets hacked, you're not gonna be as at vulnerable >>Or as vulnerable. Well, the SIM card is another, you know, challenge associated with the, the older waste. But yeah. Yeah. >>So what do you guys think about the open source connection and, and they, they mentioned it up top don't bolt on security implying shift left, which is embedding it in like sneak companies, like sneak do that, right. Container oriented, a lot of Kubernetes kind of cloud native services. So I wanna get your reaction to that. And then also this reasoning angle, they brought up kind of a higher level AI reasoning decisions. So open source and this notion of AI reasoning >>Automation. Yeah. And, and you see more open source discussion happening, right. So you, you know, you have your building maintaining and vetting of the upstream open source code, which is critical. And so I think AWS talking about that today, they're certainly hitting on a nerve as, you know, open source continues to proliferate around the automated reasoning. I think that makes sense. You know, you want to provide guiderails and you want to provide roadmaps and you wanna have sort of that guidance as to okay. What's the, you know, a correlation analysis of different tools and products. And so I think that's gonna go over really well. >>Yeah. One of the other, you know, key points of what open source is, everybody's in a multi-cloud world, right? Yeah. And so they're worried about vendor lockin, they want an open source code base so that they don't experience that. >>Yeah. And they can move the code around and make sure it works well on each system. Dave and I were just talking about some of the dynamics around data control planes. So yeah. They mentioned encrypt everything, which is great. And I message, by the way, I love that one, but oh. And he mentioned data at rest. I'm like, what about data in flight? Didn't hear that one. So one of the things we're seeing with super cloud, and now multi-cloud kind of, as destinations of that, is that in digital transformation, customers are leaning into owning their data flows. >>Yeah. >>Independent of say the control plane aspects of what could come in. This is huge implications for security, where sharing data is huge. Even Schmidt on Steve said we have billions and billions of things happening that we see things that no one else else sees. So that implies, they're >>Sharing quad trillion, >>Trillion, 15 zeros trillion. Yeah. 15 >>Zeros, 15 zeros. Yeah. >>So that implies, they're sharing that or using that, pushing that into something. So sharing's huge with cyber security. So that implies open data, data flows. What do, how do you guys see this evolving? I know it's kind of emerging, but it's becoming a, a nuanced point that's critical to the architecture. >>Well, I, yeah, I think another way to look at that is the sharing of intelligence and some of the recent directives, you know, from the executive branch, making it easier for private companies to share data and intelligence, which I think strengthens the cyber community overall, >>Depending upon the supplier. Right? Yeah. It's either an aggregate level of intelligence that has been, you know, anonymized or it's specific intelligence for your environment that, you know, everybody's got a threat feed, maybe two or three, right. Yeah. But back to the encryption point, I mean, I was working for an encryption startup for a little while. Right after I left IBM. And the thing is that people are scared of it. Right. They're scared of key management and rotation. And so when you provide, >>Because they might lose the key. >>Exactly. Yeah. It's like shooting yourself in the foot. Right. So that's when you have things like, you know, KMS services from Amazon and stuff, they really help out a lot and help people understand, okay, I'm not alone in this. >>Yeah. Crypto >>Owners, they call that hybrid, the hybrid key, they call the, what they call the, today. They call it the hybrid. >>What was that? The management service. Yeah. The hybrid. So hybrid HSM, correct. >>Yeah. What is that? What is that? I didn't, I didn't get that. I didn't understand what he meant by the hybrid post hybrid, post quantum key agreement. Right. That still notes >>Hybrid, post quantum key exchange, >>You know, AWS never made a product name that didn't have four words in it, >>But he did, but he did reference the, the new N algos. And I think I inferred that they were quantum proof or the claim it be. Yeah. And AWS was testing those. Correct. >>Yeah. >>So that was kind of interesting, but I wanna come back to identity for a second. Okay. So, so this idea of bringing traditional IAM and, and privilege access management together, is that a pipe dream, is that something that is actually gonna happen? What's the timeframe, what's your take on that? >>So, you know, there are aspects of privilege in every sort of identity back when, you know, it was only the back office that used computers for calculations, right? Then you were able to control how many people had access. There were two types of users, admins, and users, right? These days, everybody has some aspect of, >>It's a real spectrum, really >>Granular. You got the, you know, the C suite, the finance people, the DevOps, people, you know, even partners and whatever, they all need some sort of privileged access. And the, the term you hear so much is least privileged access. Right? Shut it down, control it. So, you know, in some of my research, I've been saying that vendors who are in the Pam space privilege access management space will probably be growing their suites, playing a bigger role, building out a stack because they have, you know, the, the expertise and the, and the perspective that says we should control this better. How do we do that? Right. And we've been seeing that recently, >>Is that a combination of old kind of antiquated systems meets for proprietary hyperscale or kind of like build your own? Cause I mean, Amazon, these guys, they Facebook, they all build their own stuff. >>Yes. They >>Do enterprises buy services from general purpose identity management systems. >>So as we were talking about, you know, knowing the past and whatever privileged access management used to be about compliance reporting. Yeah. Right. Just making sure that I knew who accessed what and could prove it. So I didn't fail in art. It wasn't >>A critical infrastructure item. >>No. And now these days, what it's transitioning into is much more risk management. Okay. I know what our risk is. I'm ahead of it. And the other thing in the Pam space was really session monitor. Right. Everybody wanted to watch every keystroke, every screen's scrape, all that kind of stuff. A lot of the new privilege access Mon management doesn't really require that it's nice to have feature. You kind of need it on the list, but is anybody really gonna implement it? That's the question. Right. And then, you know, if, if you do all that session monitor, does anybody ever go back and look at it? There's only so many hours in the day. >>How about passwordless access? You know? Right. I've heard people talk about that. Yeah. I mean, that's as a user, I can't wait, but >>It's somewhere we want to all go. Yeah. Right. We all want identity security to just disappear and be recognized when we log in. So the, the thing with password list is there's always a password somewhere and it's usually part of a registration, you know, action. I'm gonna register my device with a username password. And then beyond that, I can use my biometrics. Right. I wanna register my device and get a private key that I can put in my enclave. And I'll use that in the future. Maybe it's gotta touch ID. Maybe it doesn't. Right. So even though there's been a lot of progress made, it's not quote unquote, truly passwordless, there's a group industry standards group called Fido. Right. Which is fast identity online. And what they realized was these whole registration passwords. That's really a single point of failure. Cuz if I can't recover my device, I'm in trouble. Yeah. So they just did a, a new extension to sort of what they were doing, which provides you with much more of a, like an iCloud vault, right. That you can register that device in and other devices associated with that same iPad that you can >>Get you to it. If you >>Have to. Exactly. I had >>Another have all over the place here, but I, I want to ask about ransomware. It may not be your wheelhouse. Yeah. But back in the day, Jay, remember you used to cover tape. All the, all the backup guys now are talking about ransomware. AWS mentioned it today and they showed a bunch of best practices and things you can do air gaps. Wasn't one, one of 'em. Right. I was really surprised cuz that's all, every anybody ever talks about is air gaps. And a lot of times that air gaps that air gap could be a guess to the cloud. I guess I'm not sure. What are you guys seeing on ransomware >>Apps? You know, we've done a lot of great research around ransomware as a service and ransomware and, and you know, we just had some data come out recently that I think in terms of spending and, and spend and in as a result of the Ukraine, Russia war, that ransomware assessments rate number one. And so it's something that we encourage, you know, when we talk to vendors and in our services, in our publications that we write about taking advantage of those free strategic ransomware assessments, vulnerability assessments, right. As well, and then security and training ranked very highly as well. So we wanna make sure that all of these areas are being funded well to try and stay ahead of the curve. >>Yeah. I was surprised that not the air gaps on the list, that's all everybody >>Talks about. Well, you know, the, the old model for air gaping in the, the land days, the Noel days, you took your tapes home and put 'em in the sock drawer. >>Well, it's a form of air gap security and no one's gonna go there >>Clean. And then the internet came around >>Guys. Final question. I want to ask you guys, we kind zoom out. Great, great commentary by the way. Appreciate it. As the, we've seen this in many markets, a collection of tools emerge and then there's it's tool sprawl. Oh yeah. Right? Yeah. So cyber we're seeing trend now where Mon goes up on stage of all the E probably other vendors doing the same thing where they're organizing a platform on top of AWS to be this super platform. If you super cloud ability by building more platform thing. So we're saying there's a platform war going on, cuz customers don't want the complexity. Yeah. I got a tool, but it's actually making it more complex if I buy the other tool. So the tool sprawl becomes a problem. How do you guys see this? Do you guys see this platform emerging? I mean, tools won't go away, but they have to be >>Easier. Yeah. We do see a, a consolidation of functionality and services. And we've been seeing that, I think through a 20, 20 flat security survey that we released, that that was definitely a trend. And you know, that certainly happened for many companies over the last six to 24 months, I would say. And then platformization absolutely is something we talk 'em right. About all the time. So >>More M and a couple of years ago, I called the, the Amazon tool set in rector set. Yeah. Because it really required assembly. Yeah. And you see the emphasis on training here too, right? Yeah. You definitely need to go to AWS university to be competent. It >>Wasn't Lego blocks yet. No, it was a rector set. Very good distinction rules, you know, and, and you lose a few. It's >>True. Still too many tools. Right. You see, we need more consolidation. That's getting interesting because a lot of these companies have runway and you look, you look at sale point, its stock prices held up cuz of the Toma Bravo acquisition, but all the rest of the cyber stocks have been crushed. Yeah. You know, especially the high flyers, like a Senti, a one or a crowd strike, but yeah, just still M and a opportunity >>Itself. So platform wars. Okay. Final thoughts. What do you thinks happening next? What's what's your outlook for the, the next year or so? >>So in the, in the identity space, I'll talk about Phillip can cover cloud force. You know, it really is more consolidation and more adoption of things that are beyond simple SSO, right. It was, you know, just getting on the systems and now we really need to control what you're able to get to and who you are and do it as transparently as we possibly can because otherwise, you know, people are gonna lose productivity, right. They're not gonna be able to get to what they want. And that's what causes the C-suite to say, wait a minute, you know, DevOps, they want to update the product every day. Right. Make it better. Can they do that? Or did security get in the way people every once in a while I'll call security, the department of no, right? Yeah. Well, >>Yeah. They did it on stage. Yeah. They wanna be the department of yes, >>Exactly. And the department that creates additional value. If you look at what's going on with B to C or C IAM, consumer identity, that is all about opening up new direct channels and treating people like, you know, they're old friends, right. Not like you don't know 'em you have to challenge >>'em we always say you wanna be in the boat together. It sinks or not. Yeah. Right. Exactly. >>Phillip, >>Okay. What's your take? What's your outlook for the year? >>Yeah. I think, you know, something that we've been seeing as consolidation and integration, and so, you know, companies looking at from built time to run time investing in shift left infrastructure is code. And then also in the runtime detection makes perfect sense to have both the agent and agentless so that you're covering any of the gaps that might exist. >>Awesome. Jerry, Phillip, thanks for coming on the queue with IDC and sharing >>Your oh our pleasure perspective. >>Commentary, have any insights and outlook. Appreciate it. You bet. Thank you. Okay. We've got the great direction here from IDC analyst here on the queue. I'm John for a Dave, we're back more after this shirt break.
SUMMARY :
We cover 'em all now and the summits. I appreciate the got the full I'm psyched that you guys are here. or, you know, enable MFA, or make sure that you, you know, And it's, and now with cloud operation, super cloud, as we call it, you have on premises, And so during the keynote this morning, the announcement around the guard duty malware protection So Jake square, the circle for me. to keep people safer whenever we can and, you know, provide people the tools to, I, I always think about rack F you know, And as you know, SMS has been denigrated by N and others saying, you know, and a lot of the, you know, consumers and especially the work from anywhere, Well, the SIM card is another, you know, challenge associated with the, So what do you guys think about the open source connection and, and they, they mentioned it up top don't you know, you have your building maintaining and vetting of the upstream open source code, And so they're worried about vendor lockin, they want an open source code base so And I message, by the way, I love that one, but oh. Independent of say the control plane aspects of what could come in. Yeah. 15 Yeah. What do, how do you guys see this evolving? been, you know, anonymized or it's specific intelligence for your environment So that's when you have They call it the hybrid. Yeah. I didn't understand what he meant by the hybrid post hybrid, And I think I inferred So that was kind of interesting, but I wanna come back to identity for a second. So, you know, there are aspects of privilege in every sort of identity back when, You got the, you know, the C suite, the finance people, the DevOps, people, you know, Cause I mean, Amazon, these guys, they Facebook, So as we were talking about, you know, knowing the past and whatever privileged access management used And then, you know, Yeah. somewhere and it's usually part of a registration, you know, action. Get you to it. I had But back in the day, Jay, remember you used to cover tape. And so it's something that we encourage, you know, the Noel days, you took your tapes home and put 'em in the sock drawer. And then the internet came around I want to ask you guys, we kind zoom out. And you know, that certainly happened for many companies over the And you see the emphasis on training here you know, and, and you lose a few. runway and you look, you look at sale point, its stock prices held up cuz of the Toma Bravo acquisition, What do you thinks happening next? the C-suite to say, wait a minute, you know, DevOps, they want to update the product every day. Yeah. direct channels and treating people like, you know, they're old friends, 'em we always say you wanna be in the boat together. What's your outlook for the year? and so, you know, companies looking at from built time to run time investing in shift analyst here on the queue.
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Stephen Elliot, IDC | AnsibleFest 2021
(bright upbeat music) >> Oh welcome here to theCUBE's coverage, continuing coverage of AnsibleFest 2021. It's a pleasure to have you with us today and also to join us today is Stephen Elliott, who is the Group Vice President of Management Software and DevOps at IDC. Stephen Good to see you today, thanks for being here on theCUBE. >> Hey thanks John, it's great to be here. >> You bet, good no, thank you again for the time. Well let's just jump right in, I know this is right in your sweet spot. You know, talk about IT automation. You've done a lot of research on this, but let's just talk about overall if you will. Give us that 30-foot perspective of what you're seeing in terms of your research, when we talk about IT automation these days, and configuration management. >> Sure, yeah. Yeah I know, I mean, it's been fascinating to watch with COVID the acceleration of the investments in automation across the board. And really our enterprise IT inquiry that we've taken, it really is just fascinating to see. Whether it's network automation, looking at self-service configuration, looking at provisioning, looking at a patch. I mean, you name the manual toil that enterprise IT organizations are, you know, looking to automate, and we're just finding tremendous investment themes across those areas. I think on top of that, there's been a lot of acceleration of this idea of DevOps, of driving automation across development and operations teams, and in certainly realizing that it's really hard to hire great people. And so we're seeing that companies are utilizing automation as a way to drive your career development, training across teams, and then certainly as a way to augment their teams to help these teams scale when they have difficulties hiring more and more staff. >> Yeah well let's take that first one, that last point first here, I think that's a certainly invaluable point, and that we've heard a lot about labor all over in all sectors right about, you know, finding the right talent for the task. So, in terms of this process, IT automation, and you're talking about maybe some companies being so much short handed or trying to fine-tune their labor needs or whatever. Tell me a little bit more about that in terms of automation and how this helps that process rather than hinders it. >> Yeah, you know, it's interesting, sometimes when IT executives talk about automation, they talk about staff replacement. And actually for the lean forward companies, for most companies that make these investments. That's not the case at all. It's actually an augmentation strategy where they realize, look it's really hard to find great talent. We have an opportunity to take the talent we have, apply new skills, look at automation as a way to get existing teams more productive, as well as an opportunity to learn new skills across teams. You know, whether it's development, operations, site reliability engineering, IT ops, et cetera, networking, you know, we're seeing organizations have a much more impact, you know, much more impactful opportunity to do staff development. And so this helps with scale, it also just helps give organizations, you know, the opportunity to move people across teams, particularly if you've decided that there's one type of automation that you want to utilize, one type of configuration language. It makes things very interesting when you have, you know, an operations person who might want to become a site reliability engineer, or, you know, a DevOps team that understands they have to utilize automation, maybe they want to utilize it, you know, a common framework for that. So, we're seeing executives really look at this as, this isn't about staff replacement at all, it's actually quite the opposite. It's about retention, it's about career training and development, it's about, you know, being able to share staff across teams, and then certainly, you know, this whole notion of augmentation and increasing productivity have organizations realize that, you know, with these generally net new models, you know, containers, microservices, public cloud, DevOps, software defined infrastructure, you know, agile, all these different organizational constructs, and types of technology architectures are driving up complexity. So the ability to simplify that through automation, the ability to drive higher returns on investment through automated processes and workflows, you know, it's really striking a chord with executive teams. >> And this is obviously I think just part of this natural trend, right? As the complexity, the networks and operations has increased, finding efficiencies through automation, that's just kind of this natural flow. Has it been pande-- or how has it been pandemic driven to a certain respect then? You touched on that earlier with your first comments, but what have you seen let's say over the past year at how companies have been reacting to that environment into their business operations? >> Yeah, I know it's been interesting from the C-suite down particularly, where CEOs have really started to realize that often their business architecture is in fact their technology architecture. And the pandemic has forced the C-suite to change their customer engagement models more often than not. So many, you know, B2B companies now had to become B2C. And so, you know, many companies had to pull back, or scale back their operations in the case of, you know, hotel, lodging, airlines. Where they really had to realize, wow, you know, we've got to figure out something because, you know, we're not going to fill capacity. So, you had a lot of CEOs and CIOs recognize that their technology architecture in fact can help make these adjustments. And part of that is driving automated, you know, work streams, whether it's through, you know, new digital services, whether it's through, you know, faster provisioning of infrastructure for their DevOps and development application teams, whether it's driving higher levels of system reliability, which as we all know, you know, customers are pretty impatient. So if digital services aren't working, you're going to move on to something else pretty quickly and give, you know, a competitor, you know, revenue opportunity. So, I think a lot of those swim lane, you know, a lot of those tailwinds, I should say, have really struck a chord in the C-suite and has really driven investments that are driving, you know, core modernization, application modernization, customer engagement models, and business models that, you know, were around 24 months ago. We're finding that the focus on reliability of systems, you know, across the applications to involve systems and networks that are, you know, public-private are really, you know, having that transparency. These things are the foundation. You know, you think about building a house, these are foundational capabilities that from an operations perspective, from a development perspective have really helped shape a lot of the thinking and investment themes that the C-suite now, because COVID accelerated a lot of these modernization projects have really driven, you know, positive outcomes for. >> When you talk about impatience, there's also kind of a, I guess, a queasiness you might say, or some anxiety about any kind of change, you know, and as you're talking about these automated processes, and bringing the whole new realm of opportunity at the business. And so also introduces maybe some angst, I would think a little bit, or what are you telling and what do you see in clients? And what kind of advice are you giving them in terms of their IOT automation decisions and about deploying these really massive changes in some respects to how they conduct the business? >> Yeah I know it's a great question, and we get that quite often. What we advise are a couple of starting points. You know first and foremost, most organizations are automating something somewhere. And particularly with DevOps teams, development, SREs, operations, infrastructure platform teams, networking teams. You know, these teams have a lot of opportunity to automate their toil. And so you have to start somewhere. So pick a use case that, you know you can win, you can get great benefits and a high return on that investment. And as you sort of go through that at the team or departmental level, start then to think about what are additional processes, you know, across your peer group. You know, maybe you're a networking you should be talking to operations, maybe an Ops talking to the DevOps teams and development, et cetera. And really start to highlight some additional ways that you can utilize that singular platform and reach across, you know, your peer groups to drive your more integrated, more automated processes. And these are types of use cases that run the gamut. So from a development standpoint, these would be, you know application release, it would look at CICD, you know, pipeline deployments, et cetera. Of course, you know, manual, moving from manual automated testings, or hot button issue. But from an operational perspective, many of those processes interlock, right with provisioning, with security mechanisms and processes. And then of course, you know, the involvement of the network in terms of, you know, configuration, which is a common issue. So things like configuration, provisioning, self-service, you know, the interlock of security mechanisms. A lot of these are pretty common themes regardless of the team, you know, and regardless of the outcome that's, you know, required. So I think first and foremost, start small, but think big. Secondly think about a potential platform play as it relates to automation. The third piece is make sure you get the right peer groups involved and the key stakeholders. You know, this isn't something you just flip the switch and boom, you know, you're successful. This will take a little bit of time and it's impactful in terms of the team, impactful in terms of the processes and of course, you know, the technology. So having a strong leader and, you know, set of key stakeholders who can drive this to fruition, can really, you know, not only get great wins from the business perspective, but also really drive, you know, a continuous improvement model and drive that theme of automation, you know, particularly as it relates to agile and DevOps and site reliability engineering. It can really play an important role in helping scale out those successes that many of those teams are already sort of built. So it's the extension of the investment but at the same time, it just makes for, you know, a continual cycle of improvement opportunities for these teams to drive further automation across their particular processes. >> Well, this is obviously based on a lot of the AnsibleFest coverage, I talked about that off the, on the outset of the interview. And so let's just focus on Red Hat for a little bit here. First off, give me your take, give me your 2 cents on Red Hat in terms of, you know, how they're doing, and obviously some big announcements, you know, port works and then some on the Ansible Platform. So, first off give me a little idea on Red Hat, and then let's drill down to the news they're making on their announcements. >> Sure, yeah it's interesting, you know, Red Hat Ansible is continuously doing very well in the marketplace. Both from an adoption perspective, as well as just, you know, continuing to get more net new logos. In addition to that, you know, post the Red Hat IBM acquisition, IBM continues to take advantage of Ansible across its portfolio. So, you know, we're seeing further reach into the market into accounts that are both IBM and Red Hat related. I think another piece too, we've recently did some work around, you know, business value of Red Hat Ansible Automation Platform. And a lot of those customers really talked to us about this notion of, you know, starting small, but also thinking more broadly across what type of returns they could get from the platform as well as, you know, it's not just about cost reduction, right? It's really about cost containment, it's about acceleration of your pipelines, it's about driving higher levels of system reliability. So, the other thing we found our customers are really recognizing, it's a balance of business and technical metrics that they want to sort of choose to drive and measure their success. But also at the same point, it's a recognition on the part of Red Hat and their product and development teams they'd really listen to a lot of customers, gotten, you know, features in and really started to think about this breadth of how automation can support, not just operations, but development. You know, this idea of autonomous automation, you know, being able to empower different sets of personas or customers to drive, you know, faith and trust in a product to say, hey, we want to automate a particular piece of a process. And we're just going to, you know, build up the policy, inherently use the templates and boom turn it on and, you know, set it and forget it. So that, that's, you know, a coming wave where customers are starting to, you know, work with Red Hat and particularly the Ansible Platform to understand what does that mean? You know, how do we execute that? And then, you know, as we get more comfortable with turning on that more autonomous perspective, you know, how can we then spread that idea out to different teams? So, you know, we're seeing a lot of these themes and as we talk to customers, you know, hearing a lot of good feedback with regards to, you know, Red Hat and IBM taking advantage of the technology, as well as more importantly customers getting, you know, significant value and returns from the platform itself. >> Right, well Stephen, I appreciate the insights. Certainly it's an interesting future awaiting off course the world of IT automation, a lot more intelligence, right? A lot more autonomy, a lot more challenges, but I'm sure Red Hat is very much up to that. And thank you for being with us here today on theCUBE. >> Hey thank you John it great to be here. >> You bet, Stephen Elliot joining us from IDC talking about Red Hat and Ansible and we'll continue with more coverage a little bit later on theCUBE. Thanks for joining this segment with Stephen Elliott. (bright upbeat music)
SUMMARY :
It's a pleasure to have you with us today you again for the time. organizations are, you know, right about, you know, and development, it's about, you know, but what have you seen in the case of, you know, kind of change, you know, and of course, you know, the technology. announcements, you know, and as we talk to customers, you know, And thank you for being with and we'll continue with more coverage
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Carl Olofson, IDC | Postgres Vision 2021
>> Narrator: From around the globe. It's theCUBE with digital coverage of Postgres vision 2021 brought to you by EDB. >> Welcome back to Postgres Vision 21. My name is Dave Vellante. We're thrilled to welcome Carl Olofsen to theCUBE. Carl is a research vice president at IDC focused on data management. The long-time database analyst is the technologist and market observer. Carl, good to see you again. >> Thanks Dave. Glad to be here. >> All right. Let's let's get into it. Let's talk about, let's go right to the, to the source the open source database space. You know, how, what changes have you seen over the last couple of years in that marketplace? >> Well, this is a dynamic area and it's continuing to evolve. When we first saw the initial open source products like mysQl and PostgreSQL on the early days they were very limited in terms of functionality. They were espoused largely by sort of true believers. You know, people who said everything should be open source. And we saw that mainly they were being used for what I would call rather prosaic database applications. But as time has gone by they both of these products improve. Now there's one key difference, of course, which is a mySQL is company owned open source. So the IP belongs to Oracle corporation. Whereas PostgreSQL is community open source, which means that the IP belongs to the PostgreSQL community. And that can have a big difference in terms of things like licensing and so forth, which really matters now that we're coming into the cloud space because as open-source products moving into the cloud space the revenue model is based on subscriptions. And of course they are always based on subscription to open source cause you don't charge for the license. So what you charge for its support, but in the cloud what you can do is you can set up a database service, excuse me, a database service and then you charge for that service. And if it's open source or it's not open source that actually doesn't matter to the user. If you see what that I mean because they still are paying a subscription fee for a service and they get the service. The main difference between the two types is that if you're a commercial provider of PostgreSQL like enterprise DB, you don't have control over where it goes and you don't have control over the IP and how people use it in different ways. Whereas Oracle owns mySQL so they have a lot more control and they can do things to it on their own. They don't have to consult the community. Now there's also, non-relational open source including MongoDB. And as you may be aware, MongoDB has changed their license. So that it's not possible for third party to offer Mongo DB as a complete managed database service without paying a license fee to MongoDB for that. And that's because they own the IP too. And we're going to see a lot more of this sort of thing. I have conversations with open source all the time and they are getting a little concerned that it has become possible for somebody to simply take their technology, make a lot of money off that. And no money goes back to the community. No money goes back to the IRS. It's a company it's just stays with the supplier. So I think, you know it'll be interesting to see how all this is over time. >> So you're suggesting that the Postgres model then is, is I guess I'll use the word cleaner. And so that feels like it's a it's a benefit or is it a two-edged sword kind of thing? I mean, you were saying before, you know a company controls the IP so they could do things without having to go to the community. So maybe they can do things faster. But at the other hand like you said, you get handcuffed. You think you're going to be able to get a, you know a managed service, but then all of a sudden you're not and the rules change midstream saying it, am I correct? That Postgres, the model is cleaner for the customer? >> Well, you know, I mean, a lot of my friends who are in the open source community don't even consider company owned open source to be true open source because the IP is controlled by a company, not by a community. >> Dave: Right >> So from that perspective certainly Postgres SQL is considered, I don't know if you want to use the word cleaner or more pure or something along those lines, but also because of that the nature of community open source it can be used in many different ways. And so we see Postgres popping up all over the place sometimes partially and sometimes altogether, in other words, a service, a cloud service, we'll take a piece of Postgres and stick it on top of their own technology and offer it. And the reason they do that is they know there are a lot of developers out there who already know how to code for Postgres. So they are immediately first-class users of the service that they're offering. >> So, talk a little bit more about what you're seeing. You just mentioned a lot of different use cases. That's interesting. I didn't realize that was, that was happening. The, what are you seeing in terms of adoption in let's say the last 18, 24 months specific to Postgres? >> Yeah, we're seeing a fair amount of adoption in especially in the middle market. And of course there is rapid adoption in the tech sector. Now, why would that be? Well it's because they have armies of technologists. Who know how to program this stuff. You know, when you, you know, a lot of them will use PostgreSQL without a contract without a support contract, they'll just support themselves. And they can do that because they have the technicians who are capable of doing it. Most regular businesses can't do that. They don't have the staff so they need that support contract. And so that's where a company like enterpriseDB comes. I mentioned them only because they're the leading supplier Postgres to all their other suppliers. >> I was talking to Josh Burgers, red hat and he was, you know, he had just come off a Cubacon and he was explaining kind of what's happening in that community. Big focus of course on security and the whole, you know, so-called shift left. We were having a good discussion about, you know when does it make sense to use, you know Postgres in a container environment should you use Postgres and Kubernetes and he sort of suggested that things have rapidly evolved. There's still, you know, considerations but what are you seeing in terms of the adoption of microservices architectures containers, generally Kubernetes how has that affected the use of things like postsgres? >> So those are all different things or need to be kind of custody. >> Pick your favorite. >> They're related then. So microservices, the microservice concept is that you take an application break it up into little pieces and each one becomes a microservice that's invoked through an API. And then you have this whole structure API system that you use to drive the application and they run. They typically, they run in containers usually Kubernetes govern containers but the reason you do this and this is basically a efficiency because especially in the cloud, you want only to pay for what you use. So when you're running a microservice based application. Applications have lots of little pieces when something needs to be done, microservice fires up it does the thing that needs to be done. It goes away. You only pay for that fraction of a second that the microservice is running. Whereas in a conventional application you load this big heavyweight application. It does stop. It sets some weights with things and does more stuff and sits and waits for things. And you pay for compute for that entire period. So it's much more cost effective to use a microservices application. The thing is that microservice, the concept of microservices is based on the idea that the code is stateless but database code isn't stateless cause it has its attraction to the database which is the ultimate kind of like stateful environment right? So it's a tricky business. Most database technologies that are claimed to be container-based actually run in containers the way they run in servers. In other words, they're not microservice-based they do run in containers. And the reason they're doing that is for portability so that you can deploy them anywhere and you can move them around. But you know deploying a microservice based database is, well, it's it's a big technical project. I mean, that is hard to do. >> Right and so talk about, I mean again we're talking to Josh it was clear that that Kubernetes has evolved, you know quite rapidly at the same time there were cautions. In other words, he would say I think suggested things like, you know, there were known at one point, there were known, you know flaws and known bugs that ship the code that's been been remediated or moderated in terms of that practice but still there's there's considerations just in terms of the frequency of updates. I think he gave the example of when was the last time you know, JVM got, you know, overhauled. And so what kind of considerations should customers think about when considering them, they want the Kubernetes they want the flexibility and the agility but at the same time, if they're going to put it production, they've got to be careful, right? >> Yeah, I think you need to make sure you're using you're using functions that are well-established, you know you wouldn't want to put something into production that's new. They say, oh, here's a new, here's a new operation. Let's try that. And then, you know, you get in trouble. So you want to deal conservative that way you know, Kubernetes is open-source so and the updates and the testing and all that follows a rather slow formal process, you know from the time that the submission comes in to the time that it goes out, whereas you mentioned JVMs JV, but it was owned by Oracle. And so JVMs are managed like products. Now there's a whole sort of legal thing I don't want to get into it as to whether it's legal. They claim it's not libero third parties to build JVMs without paying a licensing. I don't want to talk about that, but it's based on a very state that has a very stable base, you know whereas this area of Kubernetes and govern containers is still rapidly evolving but this is like any technology, right? I mean, when you, if you're going to commit your enterprise to functions that run on an emerging technology then you are accepting some risk. You know, that there's no question about it. >> So we talked about the cloud earlier and the whole trend toward managed services. I mean, how does that specifically apply to Postgres? You can kind of imagine like a sidecar, a little bit of Postgres mixed in with, you know, other services. So what do you see and what do you, what's your telescope say in terms of the the Postgres adoption cloud? How do you see that progressing? >> I think there's a lot of potential. There's a lot of potential there. I think we are nowhere near the option that it should be able to achieve. I say that because for one thing, even though we analyze the future at IDC, that doesn't mean we actually know the future. So I can't say what its adoption will be but I can say that there's a lot of potential there. There's a tremendous number of Postgres developers out there. So there's a huge potential for adoption. And especially in cloud adoption, the main thing that would help that is independent. And I know that enterpriseDB has one independent a managed cloud service. So I think they do. >> Yeah I think so. >> But you know, why do I say that? I say that because alternatives these days there are some small companies that maybe they'll survive and maybe they won't, but that, you know, do you want to get involved with them or the cloud platform providers, but if you use their Postgres you're locked into that cloud platform. You know, if you use Amazon, go press on RDS, right? You're not, you become quickly locked in because you're starting using all the AWS tools that surround it to build and manage your application. And then you can't move. If you see what I mean. >> Dave: Yeah . >> They have have an RDS labor Aurora, and this is actually one of the things that it's really just a thin layer of Postgres interaction code underneath Aurora is their own product. so that's an even deeper level of commitment. >> So what has to happen for, so obviously cloud, you know, big trend. So the Postgres community then adopts the code base for the cloud. Obviously EDB has, you know hundreds of developers contributing to that, but so what does that mean to be able to run in the cloud? Is that making it cloud native? Is that extensions? Is it, you know, what technically has to occur and what has occurred and how mature is it? >> Well, so smaller user organizations are able to migrate fairly quickly cloud because most of their applications are you know, commercially purchased. They're like factories applications. When they move to the cloud, they get the SAS one and often the SAS equivalent runs on Postgres. So that's just fine. Larger enterprises are a real mess. If you've ever been in a large enterprise data center you know what I'm talking about? It's just, there's just servers and storage everywhere. There's, all these applications, databases connections. They are not moving to the cloud anytime soon. But what they are doing is setting up things like private cloud environments and applying in there. And this is a place where if you're thinking about moving to something like a Postgres you know most of these enterprises use the big commercial databases. Oracle SQLserver DB two and so forth. If you're thinking of moving from that to a a PostgreSQL development say, then the smart thing to do would be first to do all your work in the private cloud where you'd have complete control over the environment. It also makes sense still to have a commercial support contract from a vendor that you trust, because I've said this again, unless you are, you know, Cisco or somebody, you know, some super tech company that's got all the technicians you need to do the work. You really don't want to take on that level of risk. If you see that, I mean. Another advantage to working with a supplier, a support supplier, especially if you have a close, intimate relationship is they will speed your security patches on a regular basis which is really important these days, because data security is as you know, a growing concern all over the place. >> So let's stay on the skillsets for a minute. Where do you see the gaps within enterprises? What kind of expertise you mentioned, you know support contracts, what are the types of things that a customer should look for in terms of the the expertise to apply to supporting Postgres databases? >> Well, obviously you want them to do the basics that any software company does, right? You want them to provide you with regular updates and binary form that you can load and, you know test and run. You want to have the you know, 24 hour hotline you know, telephone support, all that kind of thing. I think it's also important to have a solid ability on the part of the vendor that you're working with to provide you with advice and counseling as you, especially, if you're migrating from another technology, help your people convert from what they were using to what they're going to be using. So those are all aspects that I would look for in a vendor for supporting a product like PostgreSQL. >> When you think about the migration to the cloud, you know of course Amazon talks a lot about cloud migration. They have a lot of tooling associated with that. >> Carl: Right. >> But when you step back and look at it it did to a point earlier, I mean a lot of the hardcore mission, critical stuff isn't going to move it, hasn't moved, but a lot of the fat middle, you know, is, are good candidates for it. >> Carl: Right. >> How do you think about that? And how do you look at that? I mean, obviously Oracle is trying to shove everything into OCI and they're, you know, they're all in because they realized that could make a lot of money doing that. But what do you, what are the sort of parameters that we should think about when considering that kind of migration, moving a legacy database into the cloud? >> Well, it has to be done piecemeal. You're not going to be able to do it all at once. You know, if you have hundreds of applications, you're not just you don't even want to, you know, it's a good time to take you into it. And what you've got running, ask yourself are these applications really serving the business interests today and will they in the future or is this a good time to maybe consider something else? Even if you have a packaged application, there might be one that is more aligned with your future goals. So it's important to do that. Look at your data integration, try to simplify it. You know, most data integration that most companies has done piecemeal project by project. They don't reference each other. So you have this chaos of ETL jobs and transformation rules and things like that that are just, you know, even difficult to manage. Now, just forget about any kind of migration or transformation considerations, just trying to run it now is becoming increasingly difficult. You know, maybe you want to change your strategy for doing data integration. Maybe you want to consolidate you want to put more data in one database. I'm not an advocate of the idea that you can put all application data in one database by the way, we know from bitter experience that doesn't work, but we can be rational about the kinds of databases that we use and how they sit together. >> Well, I mean, you've been following this for a long time and you saw the sort of rise and fall of the big data meme. And you know, this idea that you can shove everything into a single place, have a single version of the truth. It's like, it's just never seemed to happen. >> Carl: Right. >> So, you know, Postgres has been around a long time. It's evolved. I mean, I remember when, you know, VMware's ascendancy and people are like, okay, should I, you know should I virtualize my Postgres database is your, you know similar conversations that we were having earlier about Kubernetes. You've seen the move to the cloud. We're going to have this conversation about the edge at some point in time. So what's your outlook for Postgres, the Postgres community and, you know database market overall? >> Well, I really think the future for database growth is in the cloud. That's what all the data we're looking at and the case that's what our recent surveys indicate. As I said before, the rate of change depends on the size of the enterprise. Smaller advices are moving rapidly, large enterprises much more slowly and cautiously for the very simple reason that it's a very complex proposition. And also in some cases, they're wondering if they can move certain data or will they be violating your some sort of regulatory constraint or contractual issue. So they need to deal with those things too. That's why the private cloud is the perfect place to get started and get technology all lined up storing your data center is still under your control no legal issues there, but you can start, you know converting your applications to micro-service architected applications running in containers. You can start replacing your database servers with ones that can run in a container environment and maybe in the future, maybe hope that in the future, some of those will actually also be able to run as microservices. I don't think it's impossible but it just involves programming the database server in a very different way than we've done in the past. But you do those things. You can do those things under your own control over time in your own dataset. And then you reach a point where you want to take the elements of your application environment and say, what pieces of this, can I move to the cloud without creating disruption and issues regarding things like data egress and latency from cloud to data center and that kind of thing. And prepare for that. And then you're doing the step wise and then you start converting in a stepwise manner. I think ultimately it just makes so much sense to be in the cloud that the cloud vendors have economies of scale. They can deploy large numbers of servers and storage systems to satisfy the needs of large numbers of customers and create, you know great considerable savings. Some of which of course becomes their profit which is what's due to them. And some of that comes back to the users. So that's what I expect. We're going to see. And oh gosh, I would say that starting from about three years from now the larger enterprises start making their move and then you'll really start to see changes in the numbers in terms of cloud and cloud revenue. >> Great stuff, Carl, thank you for that. So any cool research you're working on lately, how you're spending your your work time, anything you want to plug? >> Well, working a lot on just as these questions, you know cloud migration is a hot topic, another which is really sort of off the subject. And what we've been talking about is graph database which I've been doing a fair amount of research into. I think that's going to be really important in the coming years and really, you know working with my colleagues in a project called the future of intelligence which looks at all the different related elements not just database, data integration but artificial intelligence, data communications and so on and so forth and how they come together to create a more intelligent enterprise. And that's a major initiative that I see. It's one of the, we call the future of initiatives. >> Great, Carls, thanks so much for coming back to theCUBE. It's great to have you, man. I appreciate it. >> Well, I enjoyed it. Now I have to do it again sometime. >> All right you got it. All right thank you everybody for watching theCUBEs. Continuous coverage of Postgres vision 21. This is Dave Vellante keep it right there. (upbeat music)
SUMMARY :
brought to you by EDB. Carl, good to see you again. You know, how, what changes have you seen that the IP belongs to I mean, you were saying before, you know Well, you know, I mean, but also because of that the The, what are you seeing especially in the middle market. and he was, you know, he or need to be kind of custody. but the reason you do this I think suggested things like, you know, And then, you know, you get in trouble. So what do you see and what do you, And I know that enterpriseDB and maybe they won't, but that, you know, that it's really just a thin so obviously cloud, you know, big trend. you know what I'm talking about? the expertise to apply to and binary form that you can load and, migration to the cloud, you know but a lot of the fat middle, you know, is, And how do you look at that? it's a good time to take you into it. And you know, this idea that the Postgres community and, you know And some of that comes back to the users. anything you want to plug? and really, you know for coming back to theCUBE. Now I have to do it again sometime. All right you got it.
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Mary Johnston Turner, IDC | AnsibleFest 2020
>> Announcer: From around the globe, it's theCUBE with digital coverage of Ansible Fest 2020, brought to you by Red Hat. >> Everyone welcome back to theCUBEs, virtual coverage of Ansible Fest 2020. I'm John Furrier, host of theCUBE, we're here virtual, we're not face to face obviously because of COVID. So we're doing a virtual event Ansible Fest coverage. We have Mary Johnston Turner, research Vice President of Cloud Management at IDC international data Corp. Mary great to see you, thanks for coming on for Ansible Fest 2020. >> Thanks for inviting me. >> So obviously Cloud Management, everything's Cloud native we're seeing that at VM world, we've got Re-invent coming up, Azure has got growth. The enterprises have gotten some religion on Cloud Native, COVID certainly is forcing that. What are you seeing from your research at IDC around the convergence of Cloud strategies. What's the data tell you, what's the research show? >> Well, obviously with COVID a lot of folks have pivoted or accelerated their move to the Cloud in many ways. And I think what's happening is that we're seeing many, many organizations recognizing they continue to have need for On-prem resources. They're building out edge, they've got remote work from home, they've got traditional VM workloads, They've got modern Cloud Native container-based workloads running On-Prem and in public Clouds and public Cloud services. So it's really kind of a striking world of connected Clouds is how I'm talking about it increasingly. And I think what that means from an operational perspective is that it's getting more and more challenging for organizations to maintain consistent configuration, stable APIs, security, compliance and conformance. And they're really starting to look at Automation as the way to deal with the increasing scale and velocity of change because that's one of the things that's happening. And I think COVID accelerated that is we've seen organizations stand up applications they never thought they were going to have to stand up and they not only stood them up very quickly, but then they continue to update them with great frequency often multiple times a day or a week. And and the infrastructure has had to pivot and the workloads have had to migrate. So it's really been a very challenging time for many organizations. And I think those that are coping the best with it are the ones who have been investing in Automation particularly Automation in CICD pipeline and code based environment. >> Yeah, you know, you're seeing the releases, obviously Automation has helped on the agile side, VMs and containers have been a great way to automate, how are customers looking at this? Because it seems to be Automation is like the first step towards everything as a service, right? So it's XAAS as it's says, as it's called in the industry. Services is ultimately the holy grail in all this because you get, when the Automation and services used to be Automation, Automation, Automation. Now you're hearing as a service, as a service, as a service as the top three priorities. So it seems to be a trajectory. How are customers getting first of all... Do you agree with that? And then how do customers think about this? Cause sometimes we're ahead of the customers. Automation is the first step. What's your take on this, and what are customers planning when it comes to Automation? Are they thinking as a service? What'd you hearing from the customers? >> Let's talk a little bit about what we mean by as a service. Cause that's a really interesting concept, right? And I've been hearing this conversation with folks as a service started a decade or more ago, taking things that particularly software that ran On-prem infrastructure or software. And putting it into share Data Centers where we could run Multi tenant Environments we could scale it, and each Cloud provider basically got that scale by investing in their own set of infrastructure Automation. So whether it was Azure or VMware or whoever, they build a whole repeatable, scalable environment that they could control. What's happening now is that we're seeing these control planes get stretched back to On-prem resources. And I think what's really happening is that the line about where does the thing physically have to run? Becomes more of a discussion around the physics of the matter, Latency, Data Volumes, transaction processing cost of installed equipment. And every organization is making its own choice about what's the right mix, in terms of where physically do things have to run, and how they want to manage them. But I think that we're starting to see a abstraction layer coming in between that. And a lot of that abstraction is Automation that's portable that can be applied across all these environments. And that can be used to standardize configurations, to maintain standard APIs, to deploy at very fast speed and consistency across all these different resources. And so Automation and the related management layer to me is that new abstraction layer that actually is going to allow most enterprises to stop worrying quite so much about (chuckles) what kind of as a service am I buying? And focus more on the economics and the performance and the physics of the infrastructure, and then maintain consistency with highly Automated, Repeatable, Programmable Style Environments that are consistent across all these different platforms. >> Yeah, that's a great point. It's great insight, I love that. It's almost, as you can almost visualize the boardroom. We need to change our business model as a service. Go do it, climb that hill, get it done, what are you talking about? What you're trying to manage workloads inside our enterprise and outside as they started looking at the workload aspect of it, it's not trivial to just say it, right? So your containers has barely filled the void here. How are customers and how are people getting started with this initial building block of saying okay, do we just containerize it? Cause that's another hand waving activity which has a lot of traction. Also you put some containers has got some goodness to it, are many people getting started with solving this problem? And what are some of the roadblocks of just managing these workloads inside and outside the enterprise? >> Well, again I think, yeah many organizations are still in the early stages of working with containers. Right now I think our research shows that maybe five to 10% of applications have been containerized. And that's a mix of lift and shift of traditional workloads as well as net new Cloud Native. Over the next couple of years almost enterprise has tell us to think a third of their workloads could be containerized. So it's ramping very, very quickly. Again, I think that the goal for many organizations is certainly containers allow for faster development, very supportive microservices, but increasingly it's also about portability. I talk to many organizations that say, yeah, one of the reasons I'm moving, even traditional workloads into containers is so that I have that flexibility. And again, they're trying to get away from the tight coupling of workloads to physical resources and saying I'm going to make those choices, but they might change over time or I might need to go what happens. I have to scale much faster than I ever thought. I'm never going to be able to do that my own data center, I'm going to go to the Cloud. So I think that we're seeing increasing investments in, Kubernetes and containers to promote more rapid scaling and increased business agility. And again, I think that means that organizations are looking for those workloads to run across a whole set of environments, geographies, physical locations, edge. And so they're investing in platforms and they count on Automation to help them do that. >> So your point here is that in five, 10% that's a lot of growth opportunity. So containers is actually happening now so you starting to see that progression. So that's great insight. So I've got to ask you on the COVID impact, that's certainly changed some orientation because hey, this project let's double down on this is a tailwind for us, work from home this new environment and these projects, maybe we want to wait on those, how do we come out of COVID? Some people have been saying, some spending in some areas are increasing, some are not, how are customers spending money on infrastructure with COVID impact? What are you seeing from the numbers? >> Well, that's a great question, and I do see one of the major things we do is track IT markets and spending and purchasing around the world. And as you might expect, if you go back to the early part of the year, there was a very rapid shift to Cloud, particularly to support work from home. And obviously there was a lot of investment in virtual desktops and remote work kinds of and collaboration very early on. But now that we're sort of maturing a little bit and moving into more of ongoing recovery resiliency sort of phase, we continue to see very strong spending on Cloud. I think overall it's accelerated this move to more connected environments. Many of the new initiatives are being built and deployed in Cloud environments. But again, we're not seeing a Whole Hog exit from On-prem resources. The other thing is Edge. We're seeing a lot of growth on Edge, both again there's sort of work from home, but also more remote monitoring, more support for all kinds of IOT and remote work environments, whether it's Lab Testing or Data Analysis or Contact Tracing. I mean, there's just so many different use cases. >> I'm going to ask you about Ansible and Red Hat. I see you've been following Ansible since the acquisition by Red Hat. How do you think they're doing Visa Vie the market, their competitors that have also been acquired? What's your take on their performance, their transition, their transformation? >> Well, this infrastructure is code or Automation is code market has really matured a lot over the last 10 or more years. And I think the Ansible acquisition was about five years ago now. I think we've moved from just focusing on trying to build elegant Automation languages, which certainly was an early initiative. Ansible offered one of the earlier human readable Python based approaches as opposed to more challenging programming languages that some of the earlier solutions had. But I think what's been really interesting to me over the last couple years with Red Hat is just what a great job they've done in promoting the community and building out that ecosystem, because at the end of the day the value of any of these infrastructures code solutions is how much they promote the connectivity across networks, Clouds, servers, security, and do that in a consistent, scalable way. And I think that's what really is going to matter going forward. And then that's probably why you've seen a range of acquisitions in this market over the last couple of years, is that as a standalone entity, it's hard to build those really robust ecosystems, and to do the analytics and the curation and the support at large scale. So it kind of makes sense as these things mature that they become fun homes with larger organizations that can put all that value around it. >> That's great commentary on the infrastructure as code, I totally agree. You can't go wrong by building abstraction layers and making things more agile. I want to get your take on some announcements that are going on here and get your thoughts on your perspective. Obviously they released with the private Automation hub and a bunch of other great stuff. I mean, bringing Automation, Kubernetes, and series of new features to the platform together, obviously continuation of their mission. But one of the things when I talked to the engineers is I say, what's the top three things, Ansible Fest, legal collections, collections, collections, so you start to see this movement around collections and the platform. The other thing is, it's a tool market and everyone's got tools we need a platform. So it's a classic tools. As you saw that in big data other areas where need start getting into platform, and you need management and orchestration you need Automation, services. What's your perspective on these announcements? Have they been investing aggressively? What does it mean? What's your take? And what does it mean? >> Yeah, I would agree that Red Hat has continued to invest very aggressively in Red Hat and in Ansible over the last few years. What's really interesting is if you go back a couple years, we had ASML engine, which included periodic, maybe every quarter or even longer than that distributions that pretty much all Ansible code got shipped on. And then we had tower which provided an API and a way to do some audit and logging and integration with source control. And that was great, but it didn't move fast enough. And we just got done talking about how everything's accelerated and everything's now connected Clouds. And I think a lot of what the Red Hat has done is really, approach the architecture for scale and ecosystem for scale. And so the collections have been really important because they provide a framework to not only validate and curate content but also to help customers navigate it and can quickly find the best content for their use cases. And also for the partners to engage, there's I think it's 50 plus collections now that are focused on partner content. And so it's I think it's really provided an environment where the ecosystem can grow, where customers can get the support that they need. And then with the Automation hub and the ability to support really robust source control and distribution. And again, it's promoting this idea of an Automation environment that can scale not only within a data center, but really across these connected environments. >> Great stuff. I want to get your thoughts cause I want to define and understand what Red Hat and Ansible, when they talk about curated content, which includes support for open shifts, versus pulling content from the community. I hear content I'm like, oh, content is that a video? Is that like, what is content? So can you explain what they mean when they say they're currently building out, aggressively building curated content and this idea of what does content mean? Is it content, is it code? >> Yeah, I think any of these Automation as code environments. You really have a set of building blocks that in the Ansible framework would be be modules and playbooks and roles. And those are relatively small stable pieces of code, much of it is actually written by third parties or folks in the community to do a very specific task. And then what the Ansible platform is really great at is integrating those modules and playbooks and roles to create much more robust Automations and to give folks a starting point, and ability to do, rather than having to code everything from scratch to really kind of pull together things that have been validated have been tested, get security updates when they need it that kind of thing. And so the customers can focus on essentially changing these things together and customizing them for their own environment as opposed to having to write all the code from step one. >> So content means what, in this context, what does content mean for them? >> It's Automation building blocks. It's code, it's small amounts of code that do very specific things (chuckles) and in a collections environment, it's tagged, it's tested, it's supported. >> It's not a research report like of a Cube video, it's like code, it's not content. >> Yeah, I know. But again, this is Automation as code, right? So it it's pieces of code that rather than needing an expert who understands everything about how a particular device or system works, you've got reusable pieces of code that can be integrated together, customized and run on a repeatable, scalable basis. And if they need to be updated cause an API changes or something, there's a chain that goes back to the the vendors who, again are part of the ecosystem and then there's a validation and testing. So that by the time it goes back into the collections, the customers can have some confidence that when they pull it down, it's not going to break their whole environment. Whereas in a pure community supported model, the contents made by the community, may be beautiful, but you don't know, and you could have five submissions that kind of do the same thing. How do you know what's going to work and what's going to be stable? So it's a lot of helping organizations get Automation faster in a more stable environment. >> We can certainly follow up on this train cause one of things I've been digging into is this idea of, open source and contribution, integrations are huge. The collections to me is super important because when we start thinking about integration that's one of Cloud native, supposedly strength is to be horizontally scalable, integrated, building abstraction layers as you had pointed out. So I've got to ask you with respect to open source. I was just talking with a bunch of founders yesterday here in Silicon Valley around as Cloud scales and certainly you seeing snowflake build on top of AWS. I mean, that's an amazing success story. You're starting to see these new innovations where the Cloud scale providers are providing great value propositions and the role open source is trying to keep pace. And so I got to ask you is still open source, let me say I believe it's important, but how does open source maintain its relevance as Cloud scale goes on? Because that's going to force Automation to go faster. Okay, and you got the major Cloud vendors promoting their own Cloud platforms. Yet you got the innovation of startups and companies. Your enterprises are starting to act like startups as container starts to get through this lift and shift phase. You'll see innovation coming from enterprises as well as startups. So you start to see this notion bring real value on top of these Clouds. What's your take on all this? >> Well, I think open source and the communities continue to be very, very important, particularly at the infrastructure layer, because to get all this innovation that you're talking about, you act, if you believe you've got a connected environment where folks are going to have different footprints and, and probably, you know, more than one public Cloud set of resources, it's only going to, the value is only going to be delivered if the workloads are portable, they're stable, they can be integrated, they can be secure. And so I think that the open source communities have become, you know, continue to be an incredibly important as a way to get industry alignment and shared innovation on the, on the platform and infrastructure and operational levels. And I think that that's, you know, going to be, be something that we're going to see for a long time. >> Well Mary, I really appreciate your insights, I got one final question, but I'll just give you a plug for the folks watching, check out Mary's work at IDC, really cutting edge and super important as Cloud management really is at the heart of all the, whether it's multicloud, on-premise hybrid or full Cloud lift and shift or Cloud native, management plays a huge important role right now. That's where the action is. You looking at the container growth as Mary you pointed out is great. So I have to ask you what comes next. What do you think management will do relative to Cloud management, as it evolves in these priority environments around Cloud, around on-premise as the operations start to move along, containers are critical. You talked about the growth is only five, 10%, a lot of headroom there. How is management going to evolve? >> Well, again, I think a lot of it is going to be is everything has to move faster. And that means that Automation actually becomes more and more important, but we're going to have to move from Automation at human speed to Automation at container and Cloud speed. And that means a lot is going to have to be driven by AI and ML analytics that can and observability solutions. So I think that that's going to be the next way is taking these, you know, very diverse sources of, of log and metrics and application traces and performance and end user experience and all these different things that tell us, how is the application actually running and how is the infrastructure behaving? And then putting together an analytics and Automation layer that can be a very autonomous. We have at IDC for doing a lot of research on the future of digital infrastructure. And this is a really fundamental tenant of what we believe is that autonomous operations is the future for a Cloud and IT. >> Final point for our friends out there and your friends out there watching who some are on the cutting edge, riding the big wave of Cloud native, they're at Cube calm, they're digging in, they're at service meshes, Kubernetes containers, you name it. And for the folks who have just been kind of grinding it out, an it operations, holding down the Fort, running the networks, running all the apps. What advice do you give the IT skillset friends out there that are watching. What should they be doing? What's your advice to them, Mary? >> Well, you know, we're going to continue to see the convergence of, of virtualized and container based infrastructure operations. So I think anyone out there that is in those sorts of roles really needs to be getting comfortable with programmatic code driven Automation and, and figuring out how to think about operations from more of a policy and scale scalability, point of view. Increasingly, you know, if you believe what I just said about the role of analytics driving Automation, it's going to have to be based on something, right? There's going to have to be rules. There's going to have to be policies is going to have to be, you know, configuration standards. And so kind of making that shift to not thinking so much about, you know, the one off lovingly handcrafted, handcrafted environment, thinking about how do we scale, how do we program it and starting to get comfort with, with some of these tools, like an Ansible, which is designed to be pretty accessible by folks with a large range of skillsets, it's human readable, it's Python based. You don't have to be a computer science major to be able to get started with it. So I think that that's what many folks have to do is start to think about expanding their skill sets to operate at even greater scale and speed. >> Mary, thanks so much for your time. Mary Johnston Turner, Vice President of Research at Cloud for Cloud management at IDC for the Ansible Fest virtual. I'm John Ferrier with theCUBE for cube coverage, cube virtual coverage of Ansible Fest, 2020 virtual. Thanks for watching.
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brought to you by Red Hat. Mary great to see you, What's the data tell you, And and the infrastructure So it seems to be a trajectory. And focus more on the economics has got some goodness to it, Kubernetes and containers to So I've got to ask you and I do see one of the major things we do I'm going to ask you and to do the analytics and the curation and the platform. And also for the partners to engage, and this idea of what does content mean? and playbooks and roles to It's code, it's small amounts of code that it's like code, it's not content. And if they need to be And so I got to ask you is and the communities continue to So I have to ask you what comes next. I think a lot of it is going to be And for the folks who have and figuring out how to think at IDC for the Ansible Fest virtual.
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Rick Villars, IDC | VMware Cloud on Dell EMC
from the cube studios in Palo Alto in Boston connecting with thought leaders all around the world this is a cube conversation hi I'm Stu min a man and welcome to this special cube conversation over helping cover the second generation of the VMware cloud on Dell EMC happy to welcome to the program brick Villiers who's the vice president of data center and cloud with IDC not too far from me physically even the worse in today's day and age we're all practicing social distance Oh Rick great to see you thanks so much for joining no thanks - pleasure to be here looking forward to a great conversation all right so Rick you know usually this time of year you and I see other more than we their families because we're traveling a both circuit going to the analyst events like and one of the topics we spent a lot of time talking about over the years is of course cloud you know VMware's partnership with Amazon is of course one that the entire industry but notice of and the relationship of Amazon VMware and Dell is an interesting one what we're talking about today though is the VMware cloud or in the shorthand VM see on L EMC and it's the second generation of this product help us understand kind of where this fits in the categorization and the research that you in an IDC like that yes - it's an interesting question it's one that we've actually been thinking about for several years now and it had to do with some early conversations we were having back then with companies about their private cloud environment they've been deploying those for the last four or five years we were seeing them up on a sort of refresh cycle and when he started asking about how satisfied they'd been with those and where they wanted to use them and we got back some very consistent feedback saying that they had had some problems with their first generation of their private cloud environment and that they needed to address those and one of them was a consistency problem is that you know every private cloud they built whether they build it themselves or whether they looked at a host of private cloud provider even in their own company we're different different technologies different and figure different sets of tools and that was a big problem for them the second big problem they'd run into was basically every time there's a new technology or an upgrade or a fix we basically can't adopt it quickly we can't use it till the next refresh cycle so we're always behind we're playing catch-up and and neither one of those things really aligned with what they felt cloud should be and what they've been seeing in their public cloud environment and so when we looked at that and we started looking at the feedback a boat was coming on or we realized that we were about to see a new generation of private cloud environment but we said but this will be different not just because of new technology but it'll be actually different use cases and a different approach and the first thing is we said its first of all these are it's not so much a private cloud is that they dedicated cloud it's it's I have resources that are dedicated to a business or a service an application I want to get done and and I want to basically operate that just like all those other cloud and then the second thing is is they said and by the way this is less and less about a general-purpose new data center and we just run my data center same way it's I want this to be a platform for creating new services that I want to deliver in a location a factory a hospital you know a city block whatever that is and and so we brought those together and we started looking at those and we said well this is really going to lead to the emergence of a whole new product class which we started calling local cloud as a SERP because it reflected both of those things it says like it is no longer assembling piece parts but it was consuming these resources and as a service method with all the benefits of agility and responsiveness and continual enhancement that come with that but it was also about I need to be able to put these in new location not just in my corporate data center but out where I'm trying to do new businesses and services in and that's what led us to start talking about this in this new product category of local cloud as a service and then we started seeing solutions that came out on the market that fit very much with this idea okay yeah Rick really interesting because you're right you know private cloud is a conversation we've been having in the industry for about a dozen years and one of the biggest challenges is you talk to 100 customers and you get a hundred and fifty definitions of what a private cloud is so if I hear you right local cloud is in some ways it's an extension of what we see in the public cloud so you know I think back it used to be hey can I get this same stack in both place we saw companies like you know IBM and Oracle and even VMware thing you know how can I match what you have in your data center there as opposed to you know as your stack AWS outposts we're saying hey we're actually going to give you the you know the same you know same hardware you know same software and as a service as you said yeah you talked about also some of those new locations so you know without getting into too much depth so it sounds like and I've looked a little bit of research there there is the data center piece and then really emerging there's the potential for edge use cases do I see that right is just just like you know we've got kind of the hyper scalars we've the data center edge is pulling on everything so yeah your city you're saying edge doesn't kill the cloud and everything before it it's gonna just be another op in oh absolutely I mean for us this is it's more of an extension of the cloud environment and by that we also said one of the other critical things in this is it's it changes if you think about new applications that you're trying to create whether it's in the public cloud or whether one of these local cloud environments they're being built on a cloud native architecture and that's one of the other key elements of this solution is these become the platforms that allow enterprises to bring things like containers and service designs and this sort of you know DevOps driven application development model into both the corporate data centers which absolutely this these solutions like but also again to extend it out to places where in the past you didn't have a lot of IT you didn't have a lot of compute and storage but now if you're trying to do things like real-time monitoring for you know in the world we're living in today oh and air you know can I use machine vision to track the health of the people going through the airport I need to deliver a cloud service essentially at that Airport I have latency issues I have availability issues I can't do it from a data center you know sitting out halfway across the country it has to be at the airport but I need to be able to basically have a reliable consistent cloud environment but now I can put in 10 airports or 100 or so it's that combination of location but consistency everywhere I put it that's part of what this this new stories about and and I think that's the other big part of the message here excellent Rick so one of the things I we get into the numbers and talk specifically about the VMware solution how do customers get from where they are who these type of solutions you know one of the discussions around private cloud is could I upgrade what I have moved to these environment and I think about many of the solutions that are extending public clouds it it it doesn't necessarily mesh into what I have today so it did how do we get from you know the environments that I have today you know and how do these local cloud as a services fit in yeah so this is this is actually one of the interesting use cases for this is one way you can use this is to deploy this in your corporate data set where you but yet it's creating that public cloud environment you can do a lift and shift and leverage this as a way to MA I guess you would say now it's shift and lift because now you can bring it into this local cloud as a service platform and still run it locally get those kind of things tested and I wait and as you decide which functions you may want to move offload to a public cloud or add dr you can use this platform to do that but i think there's there's more to it than that the the other part of of what we talk about here is is and I think it's something that that needs to be addressed as something that helps people do this faster is these new systems while very modern very consistent there is a great value they like many of the more modern merged systems that are coming on the market have very different power profiles very different network requirements then what's in a lot of corporate data centers and that's one thing we've seen again and again when we've talked to people about deploying these is the technology's great the solutions great but you know I have to make sure I've got the right power and I've opened up the firewalls and all those things there one thing that I found interesting is we're starting to see companies say one way to remove that friction is you know there if there's a colocation facility near the customer site that has great power has great network connectivity you know I can use that place to now deliver this service in days instead of weeks because it's concentrated there you know it's a pure environment and I think that's one thing that's also helping with this shift is people can leverage those facilities in that activity to basically make this migration a lot easier for companies when they want to when they want to transform their environment yeah really important points there Rick absolutely we you know we've been telling companies for years you need to understand what you're good at and what you're not and you know we're in concrete and managing power and bullying there's a handful of companies that are excellent at that most of the rest of you companies you suck at it so therefore if you can leverage other people that you can do that so when you say local it does not need to mean a piece of real estate that I own it could be you know that that spectrum of boosting or to the environment yeah all right let's get to the numbers Rick so we're gonna pull up a light here with some of your research you know for years we've been talking about you know the private cloud category is huge compared to public cloud because while public cloud is growing huge numbers compared to traditional IT it is small so let's take a look at the slides and talk us through what we're looking at here yeah so this is the thing part of it when we were talking about this forecast and we again we're looking at product like you know the VMware cloud on Dell you see and the alternative solutions out there is is for part of the you space which we've talked about whereas this is a the next-generation of the corporation private cloud with better connectivity and better consistency in some ways that's the easy activity but what you're doing is as we've said is I'm translate I'm transferring from a upfront capital expenditure to a 3-4 year subscription and so when we look at this and we started thinking about the forecast and what we're saying is what I've done is I've moved from you know an upfront spend in one year to spreading it out over three years and from a forecast standpoint that means in the early years while you may be deploying and lot of companies are gonna be leveraging these and they're in their private cloud and their data centers the revenue stream to the provider in this case VMware and WMC or the group were talking about today streams over three years so the forecasts can look really big or grows very fast but that's because that subscription revenue keeps growing and growing so today when we've looked at you know comments some of the solutions that have been out there you brought up earlier you know the Rackspace and others as early versions of this but you know it's still relatively new these types of solutions have only really the market now for six months seven months so 2020 even without Co vid wasn't going to be some huge year one thing we see actually is that these types of solutions are even more attractive in the world we're living in because they give you that promise of rapid deployment and scale but absolutely by 2022 you know that accumulated revenue stream that subscription scream both for enterprise and for a growing number of edge use cases we're talking you know revenues up and around the five seven billion dollar range and that only accelerates one thing that's not really showing in here yet but it's also part of this local conversation is is the 5g build-out in the extension and use of these local clouds in connection with the 5g environment and that's part of this edge use case too so so absolutely if you want to see you know total revenue streams here over you know in 2022 as we talked about here just under five billion dollars going from you know a half a billion dollars this year but even the biggest growth in the business expansion is after that and why we think this is is the value why why people are willing to pay for this is because of that value of consistency continuous enhancements and a platform for innovation that's what makes this all come together and why we think this is gonna be such a big and important market in the coming years yeah absolutely and you know has an impact on your job rake instead of counting all that is in the growth there you're you're now talking to Wall Street about you know oh well Dell might have shipped X number of boxes but they can't recognize it over this period of time so let's talk about the customers though how does a solution like this you know what do you see it affecting their adoption of what they're doing with their overall you know I mean this is the case specifically for VMware cloud on Delhi see is you know without a doubt as we all know that VMware and and is is a critical part of most corporations IT environments today many of their applications are there they've invested great amounts of resources and expertise and understanding how to operate and drive those environments and and one thing this does is again it gives them that ability to leverage those investments and the things they've done there for application design and that's to recovery and and and sort of the AB neo management of their IT environment but now again use it in this as a service way so it's definitely one of the big benefits we see is it helps people make that transition removing the friction of that modernization for a lot of companies if they want to move to a cloud environment that's step one I think that's value one I would say and point out you know VMware also now is being very you know focused on making sure that it's also a strong platform for these next-generation cloud native development environment and that's been added to these platforms and will absolutely expect to see this and all the VMware cloud solution so that's another great part of this is there again preserving that ability for their customers who both do better with their existing environment and also have a platform for going forward with these new systems you know for us the big thing is is a continual focus by VMware and Dell as partners to make sure that it can scale its ability to operate these environments one of the things they're making a commitment to to their customers we are going to make these ingenuously available available on very good short notice and that they continually improve and that's gonna take a lot of back-end investment because really VMware has to now centrally manage not a hundred or a thousand potentially tens of thousands of system for many customers around the world that's the real next big step here we see is when you can add that fleet management ability so the company has the ability to say I can now deploy some great new service in one place a hundred places a thousand places while still being secure while still offering my end users you know the availability and the latency that they want that's a very powerful thing that companies are gonna be able to offer in the coming years alright well Rick fillers really important items they're really glad you brought up you know about a modern application about their data of course you know the inverse partner Dell has a strong legacy in data you know some pcs track you know the explosive growth of that or you know more than a decade now so thanks a lot and I think you captured that perfectly the data control part of this is is critical all right lots more from the VMware cloud on Dell EMC I'm sue minimun and thank you for watch the cube [Music]
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Archana Venkatraman, IDC | Commvault GO 2019
>>Live from Denver, Colorado. It's the cube covering com vault go 2019 brought to you by Combolt. >>Welcome back to the cubes coverage of day one of convo go and 19 from Colorado. I'm Lisa Martin with Stu minimum and we have a cube alumni back with us. Arch, not van Venkatraman. You are the research manager for storage and data center for IDC. Welcome back. Thank you. Always a pleasure. Likewise, so here we are. Day one of con BOGO, lots of stuff. Nutrition's I stopped coming out in the last day and a half or so, but also lots of momentum that really kind of the dust kicked up when Sanjay Mirchandani took over the home from Bob hammer just about nine months ago. You've been covering combo for about three years. Just love to get your perspective on the last three years and what you've seen particularly in the last nine months. Yeah, yeah. Interesting. I've been tracking them for three years and they've been slowly making that pivot to the cloud world to changing how they're pricing to, you know, to really break free from that perception that they're very traditional, they're very cumbersome, they're expensive, they're trying to break through that and hiring Sanjay was kind of validation that Hey we are committed to the future and Sanjay comes from this very agile DevOps seed, open sores, containerized property worlds. >>So he, he is new culture and Sandra came in and he started, I think he started making a lot more changes. We saw that their journey to the cloud was a lot more accelerated and they're starting to talk this new language that is attracting developers. So they talk about cloud native technologies. They're talking about database and data as the bottleneck in development life cycle, which is all new music to develop us ears. And then that means you're going to bring in data management, which is a huge issue right to the developer strategy, right to the boardroom strategy. That's where it needs to be because data is actually at the heart of what companies are doing. And we keep talking about speed of fins, speed of development and speed of applications. I think it's time we start talking about speed of intelligence and speed of insights because that's what's going to give companies a competitive difference. >>And that's what Sanjay brought in in the last nine months. And I was tracking the Hedwig acquisition as well and a lot of companies, a lot of people who I spoke to here were extremely excited about what Hedwig brings into the table and there was a lot of interest in what they bring in. So I think Sanjay brought in a new culture to come ball and he cemented that new culture with Hedwig because with Hedwig they acquired that new startup culture as well. So it's really coming together of a lot of new culture and that's going to overpower the old culture and going to bring a lot transformation within. >>So as arch and I, but I'd love to get your insights into how that that changed and you said, right. Do you know Sandra came from puppet? We talked to them earlier today about moving faster and CIC D and all this wonderful things. But how that aligned with customers. We talked to customers that are seven or 10 years working with convolve inside the organization. You know the person that owned the backup and recovery process, you know, how familiar are they with their developer team and how that's coming together in an organization. So is Convolt meeting the customers where they are? Are they skating to the puck? How does that alignment? >>Yeah, yeah, absolutely. It's, it's imperative that come moved and a lot of traditional data protection vendors move because customers are moving as well and they are forced to move because they are seeing lot of onslaught of data. Data's corporate data is growing 50 to 60% every year. That's just business data. So they're grappling with data growth and they're expected to do more with less and data is fragmented everywhere. So they are forced to make that change as well. So they are employing data protection officers, but at the same time they're also employing data scientists and newer data model architects to do new things with data because they are under pressure to deliver that better customer experiences. So companies are going through that change and we, in August we did a research and asked organizations, are you happy with your existing data protection tools and are you going to change it? >>And interestingly, 60% of those who are operating in multicloud environments want to change their data protection environment. And that shows because until now there was this huge power of incumbency, right? I will, I'm okay with this, I'll probably buy the next version of this and try and do iterative improvements. But now companies realize that this data growth and fragmentation and multicloud environment represents a new frontier and they need to move from this thinking that they've had and they're willing to change and work with the newer kind of companies that provide them what they want around unification and simplification. >>Yeah, I think you brought up some great points there. We've found when we talked to customers, they seem to be more open than ever to try something new. I kind of wonder if that's why metallic almost has a separate brand, a separate web website. It is a Convult venture because you know Combalt has incumbency and it has a pedigree. But if I'm trying something new, Convolt might not be the first one that I think of. >>Yeah. So today was the first time I heard about metallic and there is some, I love the branding and there's so much of gloss and shines, I need to get behind the gloss and shine. But I've seen that was one of the busiest places that we have seen today in the exhibition. And that shows commitment to the, it's, it's, it's, it's, they're entering the SAS world and they're talking that cloud likes scalability and it's also more than applications. They're talking about the pricing is a like consumption base, that cloud language and it's going to propel them along the way. And your perspective as customers that you talk to in any industry have so much choice. You're saying, Hey, the customers are recognizing in this multicloud world in which they find themselves operating. We've gotta be able to change our data protection strategy. I imagine things like the rise in cyber attacks or GDPR or the new law in California. >>That's coming are some compelling events. But when customers look at the landscape, and as was saying, they're so much more open to maybe trying new vendors, for example, how does Combalt part, you know, significant part and combat maybe new part with Hedvig and with metallic as a sort of this startup within combo. How did they elevate and differentiate themselves in your opinion, in a competitive landscape? Interesting. Yep. So when you look at startups, they have a lot of agility, but they're not able to bring that enterprise grade skill. Excuse me. And if you look at a lot of traditional vendors, they have that scale and enterprise grade guarantees, but they don't have that agility. But with this initiative, they've done some clever things and brought agility and skill together. That's their differentiator to see no, grab some water, we'll talk for a second. You probably even taught all day. >>That's the hazard, right, of going to these events is your voice, especially with the altitude. But, but as, as we've seen other large incumbents do the same thing. Absolutely. Everyone's pivoting to the same. It is. But also integration of technologies is not easy. Right. And that's sort of the table stakes is how are they, for example, going to integrate Hedvig such that one had bigs installed. ACE has a smooth, seamless transition and this opens up more opportunity for them and vice versa that that Combolt's install base now has more opportunity. Talk to us about what you've seen. They talked a little bit yesterday about some of the integration connections that they've made so far, but that's really key because a lot of companies don't do integrations. Well yeah, there've been some big acquisitions and they do integrations for years and years, right? It's been just 13 days since the acquisition closed. >>So it's still early days, but they need to keep that momentum up and I see a lot of synergy. So bringing storage and data management together is a good idea. But at the same time, I heard Sanjay alluded to it on the stage as well, where they're talking about application and data and moving away from that infrastructure. Right. And that that view is very important because companies need to move from protecting data centers to protecting centers of data. That's what they need to think about. So they need to abstract from infrastructure, but which is why when you look at it all though it's software defined storage. The language that they use is very clever. They're talking about APIs, they're talking about newer workflows, they're talking about changing business processes, they're talking about enabling data, they're talking about controlling data and using it data, using data for insights. >>So they're putting in a lot of newer perspective to this infrastructure view and taking a software defined container defined API defined view, and that's kind of very, very modern. I think that's going to bring a huge amount of difference. So thinking about some of the customers that you've spoken to will say in the last year that are either using Combolt or evaluating combo, some of the positioning that you just talked about to kind of very interesting, but I presume quite strategic with how they're talking about protect, use, manage control data. Are you hear from Comvalt are you hearing and seeing this is what I've been hearing from customers, is there an alignment? Are you hearing from custom what you heard from customers? I'll start over like in the last year, what combat is now delivering and the messaging that they're articulating. Are you now, are you seeing alignment like they're going in the direction that I'm hearing with what customers are wanting. >>He has, the customers are grappling with multicloud data services, so it's not just data protection but they need to get visibility of data across their, all the data sets across the board that they're challenged not just with structured data but growth in unstructured and semi-structured data as well. So they need to look at newer kinds of storage like object storage and all that. So they are grappling with newer kinds of challenges and that's why this new language is going to be hugely useful. And that's why this coming together of storage and data management can actually make a big difference because together they can paint a picture for the organization and tell them these are the challenges you're grappling. You don't need to buying different solutions from different places and buy it and bring it all together. We have deeper level of integration and we can solve it and convert. >>We'll be able to get to the customer at the storage level before they hit the customer, hits the data management problem and then starts hunting for a newer solution. So they're getting in early before the problem actually becomes an operational issue and that the Hey red, they are ready with the solution when the customer gets there. You might, you mentioned data visibility a minute ago and that's critical, right? For organizations that are, whether it's a smaller organization or one that's heavily matrix, if you don't have, and a lot of them don't have visibility into all of the data. Something that you talked about in the very beginning of the interview, that speed of intelligence and speed of insights, it can't take advantage of that. Yeah, yeah. Yes. So companies are investing into a lot of data scientists. But then so, so I was talking to actually three, I was doing a CIO executive dinner on this whole topic about data driven. >>And then so some of organizations, some of the CIS put their hands up and said, Hey, we have actually employed new data scientists. These data engineers and data scientists don't come cheap, right? They're very heavily skilled, talented, talented professionals. So you employ them. And now we're working backwards. Now we are trying to do what we can do with the data models and there's so much problem we are facing. We don't know what data is good data to be analyzed, what data we can delete, what data is cold data that we can send to archives and what do we need to, what are the use cases that we need big data analytics for? So they're working backwards and they're not able to leverage and capitalize on all the resources that they've spent on hiring these kinds of data scientists and data engineers. So I think they need to start that. Organizations need to get a hygiene about their data first and then take the next step around analytics and hiring these kind of data scientists is the first step. Sorry >>are tryna just, I was curious if you could comment on a statement that Sanjay Mirchandani made this morning. He says we need to rethink the kind of the lines and into definitions between primary and secondary storage. What do you think of that statement and where do you think vault ultimately will fit in the broader marketplace? >>You's quite aligned with what I see when I talk to customers as well. So, so companies, data is growing and it's fragmented, but at the same time the lines between primary storage and secondary storage are blurring as well. So the data that's cold today may be hot data tomorrow. So they need to understand, get visibility into data. Just 10% of data is hard data today. So that data needs to sit in the most expensive storage environments. They can leverage it and the rest needs to be, needs to go into tiered, into other colder storage, cheaper alternatives. But at the same time, when you want to access that data, it should not be difficult because now when you push it to a cloud archive your, that's your archive and be damned, right? You're not going to get that data back on in the format you want at the time you want, at the cost you want. So you need to make sure that you invest in storage technologies and you make that data tiering in such a way that when that called data is suddenly becoming warm data or hot data, you need to have access to it instantly in the format you like. Archna thank you for sharing your insights and recommendations and just your view on the industry and combat. We appreciate your time. No problem at all. Thank you very much. First, zoom and a man. I am Lisa Martin and you're watching the cube from combat go 19.
SUMMARY :
It's the cube covering that really kind of the dust kicked up when Sanjay Mirchandani took over the home from Bob We saw that their journey to the cloud was a lot more accelerated So I think Sanjay brought in a new culture to come So as arch and I, but I'd love to get your insights into how that that changed and you said, So they are forced to make that change as well. environment represents a new frontier and they need to move from this thinking that they seem to be more open than ever to try something new. And that shows commitment to the, it's, it's, it's, they have a lot of agility, but they're not able to bring that enterprise grade skill. And that's sort of the table stakes is how are they, for example, going to integrate So it's still early days, but they need to keep that momentum up and I see So they're putting in a lot of newer perspective to this infrastructure view So they need to look at newer kinds of storage and that the Hey red, they are ready with the solution when the customer gets there. So I think they need to start that. are tryna just, I was curious if you could comment on a statement that Sanjay Mirchandani You're not going to get that data back on in the format you want at the time you want,
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Mary Johnston Turner, IDC | AnsibleFest 2019
>> Announcer: Live from Atlanta, Georgia, it's theCUBE. Covering AnsibleFest 2019. Brought to you by Red Hat. >> Welcome back everyone it's theCUBE's live coverage here in Atlanta, Georgia for Red Hat's AnsibleFest. #AnsibleFest, check out all the commentary on Twitter. Of course, we're here for two days, I'm John Furrier with Stu Miniman. Our next guest is Mary Johnston Turner, Research VP Cloud Management International Data Corp IDC. Welcome to theCUBE, thanks for joining us. >> Thank you. >> So IT operations has been an evolving thing. AI and automation really changing the landscape of this data equation. IT operations used to be, "Hey, you go to IT ops, no problem." Now with the world changing to be more software-driven, software-led, a lot's changed. What's your take? What's your research say about the IT ops landscape? >> Well, I mean, you have to put it in the context of what's going on generally with IT, right? I mean, we're clearly seeing DevOps, you know it's either in production or in large scale testing and the majority of enterprises. We've got lots and lots of containers and Kubernetes usage, we've got multiple clouds in just about every enterprise you talk to. It's, you know, well over 90%. And what that all means is that there's just a lot of change on a lot of different levels. And so that's kind of really put stress on traditional, operational approaches on task-oriented automation. you know, siloed approaches to control and monitoring. And what we're really starting to see is now a move to how to become more integrated, more unified and more collaborative across all these teams. And that's actually kind of driving to me for a new generation of monitoring automation and analytics kind of all put together. >> It's interesting how management software has always been part of every IT conversation we've had in over the past decades. And, but recently if you look up the evolution of cloud and hybrid multi-cloud, you mentioned that. CloudOne, Dot, Amazon, public cloud, pretty straightforward to comprehend. Start-up start there. But this whole other cloud paradigm is shifting has taken these categories like network management, turned them into observability. Five companies go public and M&A activity booming. Automation similar kind of vibe to it here. It's got this management piece to it that used to be this white space. Now the aperture seems to be increasing. What's your take on this? Because we're trying to make sense of it. Customers are trying to figure it out, obviously. They've been doing configuration management. But now they got scale, they got some of the things you mentioned. What's this automation category look like or is it a category? >> I don't know if it's a category or not but it's certainly a thing, right? I think what we're seeing with automation is historically, it was very individual driven. It was, "I have a problem", right? I have to configure something or deploy something and I could whip up a script, you know, do a little code and it worked for me and it wasn't documented and that was great, you know. And I think what we're happening now with just the way applications are being architected, I mean, you're moving to very modular, microservices-based approach to applications, the way they're deployed. All the dependencies across all the different tiers from network to storage to public cloud to private cloud. It's really very, very difficult to rely on a bunch of ad hoc tools to do that. And so I think what's happened with automation is it's expanding up to become as much a business collaboration platform, as it is just sort of a task, feeds and speeds sort of control platform. We're kind of in the middle of that evolution. Even, you know, two years ago I don't think you saw the kinds of analytics, you know, and machine learning and AI that we're now starting to see come in as an overlay to the automation environment. >> Mary, one of the things we've been talking about for the last couple of years is that great buzz word of digital transformation. The real driver for that is I need to be a data driven organization, not just ad hoc things. So where does automation fit into that broader discussion of, you know, changing operational models like you were talking about? >> Well I think, you know done right, it can really be a platform for collaboration and accelerating digital transformation across the enterprise. Because rather than having, you know, each team have to do their own thing and then do a manual hand off or a big change control meeting, you know, these things just don't scale and move quick enough in today's environments. Particularly if you're trying to update your applications every five minutes, right? So, I think the collaboration, the different teams and also a creative environment where you can have more generalists too, right? you know, there's collaboration across IT ops and DevOps and sort of the lines start to blur. >> Yeah, you mentioned the word platform and we were talking to the Ansible team, they were very specific as to how they chose that for customers out there. You know, choosing a platform is a bit of a commitment. It's not just a tactical, "We're going to do this." What's your thoughts on the Ansible automation platform and what feedback do you have to customers as to how they're deciding which platforms and how many platforms that they'll develop on? >> Yeah, it's a really interesting conversation. I mean, I think one of the things that the Ansible team's really focusing on that's important is the modularity. The fact that you can plug and play and kind of grow over time. And also that it's a very software-driven paradigm with the automation artifacts under source control. Which again is kind of different for a lot of ops teams. They don't have that notion of Git and software development all the time. So I think that having a platform approach that still allows a fair amount of modularity integration, and it lets different parts of the organization decide over time how much they want to participate in a very curated, consistent integration. And at the same time, at least in the Ansible world, because of the way it's architected, they can still have modules that call out to other automation, you know, solutions that are in the environment. So it's not an all or nothing, and I think that's really, really important. And it's also a platform for analytics. I'm sorry, but data, you know, about what's going on with the automation. >> The data's critical, but we had mentioned earlier on our previous interview with Red Hat folks and Stu and I's intro about the cloud and how the complexity that is being introduced, and you mentioned some of those earlier, the complexities are there. Of the automation solutions that you've seen, which one's having the most impact for customers? >> Well that, what do you mean by impact? There's such a, such a range of them. If you look in certainly the configuration, infrastructure as code space, obviously Ansible, there's a couple others. If you look into the CI/CD space, right? I mean there's a whole set of very optimized CI/CD tools out there that are very important to the DevOps environment. And, again, you'll see integrations between the infrastructure and the CI/CD, and they're all kind of blurring. And then you've got very specific, almost domain controllers, whether they're for hardware or converged infrastructure-type platforms, or whether they're for public clouds. And those don't go away, right? You still need something that understands the lower level system. And so, I think what we're seeing is organizations trying to reduce the number of individual siloed automation tools they've got, but they're still probably going to have more than one to do the full stack with something, you know, acting as kind of a policy-driven control plane in analytics-driven control plane in the middle. >> So, you've still got to run the plumbing. >> Right, exactly. >> You've still got to run the system now. >> Yeah, I mean something like 70 to 80% of the customers we talk to that are using one or more of the big public clouds, they're also using a fair amount of control tooling that's provided by those cloud vendors. And those aren't going to go away, because, you know, it's just like a hardware system. You got to have the drivers, right? You got to have the core, but you've got to be able to again have the process flow across it that's really important. >> What's your take on the market place shaking out the winners and losers? Because I know you like to track the marketplace from a research standpoint. It just seems that all the events we go to at theCube, everyone's jockeying for the control plane. >> They are. >> Or something. The control plane of the data. We're the control plane for the management. So, the control plane, meaning horizontally scalable, much more platform-centric. You're starting to see kind of a systems thinking coming back into the enterprise versus the siloed IT, but this illustrious control plane, (Mary laughing) I mean, how many control planes can there be? What's your take on all this craziness? >> That's a good question. I mean again, I think there is a difference between sort of the driver level, right? Which it used to be, again, those scripts. They were kind of like drivers, right? That's almost becoming just the playing field. You've got to have those integrations. You've got to have a nice modular way to architect that. What really is going to be the control plane is the data. It's the metrics around what are you doing. It's the performance, it's the security, and being able to actually optimize a lot of the SLOs that go along with that. That's really where the, you know, being able to do a good thing with the data, and tie it to the business and the app is where the real control is going to be. >> Mary, how's Ansible doing as a business? We saw a lot of proof points in the keynote about the community growth, obviously, adoption is up. But, anything you can share about how, you know, they've been doing really about four years into the Red Hat acquisition? >> Well they're, I mean, they're growing pretty effectively. They, I think this whole category is growing, and so they're benefiting quite a lot from that. I think we are seeing really strong growth in the partner communities. Particularly here at this show we are seeing some really, you know, larger and larger scale partnerships, more and more investment. And I think that is really important, because ultimately for a technology like this to scale, it's got to become embedded in all kinds of solutions. So, I look at much as the partner adoption as a good sign as anything. >> Well it's, you know, I guess two things. One is, the whole market's growing. Is Ansible doing better or worse than that? And what is the impact of those cloud-native tooling that you mentioned is, you know, I looked there's kind of Red Hat, the Ansible traditional competition, which was more in the infrastructure management space and now, yes, they do containerization, and work more in the cloud environment. They're kind of spanning between those environments. >> Well, I think, you know, again I see most organizations using multiple tools. I think, from a revenue and growth rate, I can't really get into it, because, as you know, Ansible is actually part of Red Hat, and Red Hat doesn't report out numbers at that level. But we see certainly see a lot of adoption. And we see Ansible, you know, at least if not the primary, as one of the major tools in more and more organizations. And that's across compute, storage, network, very, very popular in the network space, and then growing. Probably not quite as strong, but growing interest in like security and IoT. >> It's interesting you mention the numbers and how Ansible is now part of Red Hat. When Red Hat bought Ansible a couple years ago, I think the year before Stu and I were talking about how configuration management automation was going to come. We kind of saw it, but one of the things that in the community and Red Hat had publicly talked about is, Red Hat didn't screw it up. They kind of got it right, they kept them alone. They grew organically and this organic growth is kind of a forcing function for these new things. Are you happy with what Red Hat has done here with Ansible and this platform? What's your take on this platform? Because platforms have to enable. Good things and value. >> I think you're right. Ansible grew very virally and organically for a long time, but you kind of hit a wall with that at some point. I think they rightly recognized that they needed to have the kind of tooling, the kind of metrics, the kind of hub and modularity that would allow it to go the next level. So, I'm actually really encouraged by this announcement, and I think it also, again, it positions it I think to make partner driven-solutions much more easily standardized. It opens up, probably more ways for people to contribute to the communities. So I think it's really positive. >> And as a platform, if it's enabling value, what kind of value propositions do you see emerging? 'Cause you've got the content collections, the automation hub, automation analytics. Is it just bolting onto RHEL as value? What is some of the value that you might see coming out of the Ansible automation platform? >> Oh, well I mean Ansible's always been very agnostic. It's always been its own business which certainly can compliment RHEL. There's RHEL rolls and all kinds of stuff. But that's not really the focal point for Ansible. Ansible really is about providing that modular consistent automation approach that can span all these different operational domains, and really reach into the business process. So, I think it's great for the Red Hat portfolio, but now as we start to see them building bridges into the bigger IBM portfolio, you know, we haven't had a lot of IBM/Ansible announcements yet, but I would expect that we're going to see more over time. I think the OpenShift Operator integrations are going to be important as part of the things that IBM is doing with OpenShift. So, I think there's more to come. >> Mary, I wonder what your research finds regarding open source consumption in general. You know, how many of the customers out there are just using the free community addition? You know, Red Hat's very clear, you know, they are not, the open source is not Red Hat's business model. It is the way that they work. >> Mary: It's a development model. >> It's their development model. So, any general comments about open source, and specifically around Ansible, kind of the community free edition versus paid. >> Well, it's obviously been an interesting week in open source world with, not Red Hat, but some other vendors getting a little bit of flack for some of the choices they've made about their business practices. I think, you know, there are many, many organizations that continue to get started with unpaid, unsupported open source. What typically happens is if it gets to a critical mass within a company, at some point they're going to say, either I have to invest a lot of people and time and do all the testing, hardening, integration, tracking the security updates you know, and they're still never going to get notified directly from intel when there's a problem, right? So, I think many organizations as they, if they decide this is mission critical then they start to look for supported editions. And we've done a lot of research looking at the benefits of getting that level of support and typically, it's just 50 to 60% improvements and, you know, stability, security, time-to-market because you're not having to do all that work. So, its a trade-off, but you'll always have some, particularly smaller organizations, individual teams that they're not going to pay for it. But I think its scale is when it really becomes valuable. >> Mary, final question for you, for the folks watching that couldn't make the event or industry insiders that aren't in this area. Why is this AnsibleFest more important this year than ever before? What's the big story? What's the top thing happening now in this world? >> I mean, there's great energy here this year. And I've gone to a couple of these over the years. First of all, it's the biggest one they've ever had. I think really though, it's the story of collaboration, building teams, automating end-to-end processes. And that's really powerful, because it's very clear that the community has stepped up from just saying, I can do a great job with network automation, or I can do a great job with cloud or with server. And they're really saying, this is about transforming the organization. Making the organization more productive, making the business more agile. And I think that is a big step for Ansible. >> You know, I think that is a huge point. I think that's something that's really important, because you know, we've talked about capabilities before. It does this, it does that to your point. This is kind of a testament to the operationalizing of DevOps. 'Cause people have always been the bottleneck. So this seems to be the trend. Is that what you're saying? >> Yeah, I think so. And I also see, again, this community talking so much about upscaling the people. Embracing things like unit testing and source control. And it's a maturation of the whole automation conversation among this community. And remember, this community is only what? Six, seven years old? >> Stu: 2012. >> Yeah, I mean it's really a very, very young community. So I think it's a really important pivot point, just in terms of the scale of the problems they can address. >> Solve for abstractions. Solving big problem, automation will be a great category. Mary, thanks so much for coming on theCUBE. Sharing your insights and your research and your analysis. I appreciate it. >> Okay, thank you. >> Mary Johnston Turner Research VP of Cloud Management at IDC, here inside theCUBE. Breaking down the analysis of Red Hat's Ansible position vis-a-vis the market trends. It's theCUBE, I'm John Furrier with Stu Miniman. Stay with us for more coverage after this short break. (upbeat techno music)
SUMMARY :
Brought to you by Red Hat. #AnsibleFest, check out all the commentary on Twitter. AI and automation really changing the landscape and the majority of enterprises. Now the aperture seems to be increasing. and that was great, you know. that broader discussion of, you know, and sort of the lines start to blur. and what feedback do you have to customers that call out to other automation, you know, and how the complexity that is being introduced, the full stack with something, you know, the system now. And those aren't going to go away, because, you know, It just seems that all the events we go to at theCube, So, the control plane, It's the metrics around what are you doing. about the community growth, obviously, adoption is up. So, I look at much as the partner adoption that you mentioned is, you know, And we see Ansible, you know, at least if not the primary, We kind of saw it, but one of the things that I think they rightly recognized that they needed to have What is some of the value that you might see coming out into the bigger IBM portfolio, you know, You know, how many of the customers out kind of the community free edition versus paid. and do all the testing, hardening, integration, What's the big story? that the community has stepped up from just saying, So this seems to be the trend. And it's a maturation of the whole automation conversation just in terms of the scale of the problems they can address. I appreciate it. Breaking down the analysis of Red Hat's Ansible position
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Stewart Bond, IDC | MIT CDOIQ 2019
>> from Cambridge, Massachusetts. It's three Cube covering M. I T. Chief data officer and information quality Symposium 2019. Brought to you by Silicon Angle Media. >> Welcome back to M I. T. CDO I Q everybody, you're watching the cube we got. We go out to the events we extract the signal from the noise is day one of this conference. Chief Data Officer event. I'm Dave, along with my co host, Paul Gillen. Stuart Bond is here is a research director of International Data Corporation I DC Stewart. Welcome to the Cube. Thanks for coming on. Thank you for having me. You're very welcome. So your space data intelligence tell us about your swim lane? Sure. >> So my role it I. D. C is a ZAY. Follow the data integration and data intelligence software market. So I follow all the different vendors in the market. I look at what kinds of solutions they're bringing to market, what kinds of problems. They're solving both business and technical for their clients. And so I can then report on the trends and market sizes, forecasts and such, And within that part of what I what I cover is everything from data integration which is more than traditionally E T l change data capture data movements, data, virtualization types of technologies as well as what we call date integrity of one. And I'm calling data intelligence, which is all of the Tell the metadata about the data. It's the data catalogs meditating management's data lineage. It's the data quality data profiling, master data intelligence. It's all of the data about the data and understanding really answering what I call a entering the five W's and h of data. It's the who, what, where, when, why and how. Data. So that's the market that I'm covering and following, and that's why I'm >> here. Were you here this morning for Mark Ramsey's Yes, I talk. So he kind of went to you. Heard it started with the D W kind of through E T L under the bus. Well, MGM, then the Enterprise data model said all that failed. But that stuff's not going away, and I'm sure they're black. So still using, you know, all those all that tooling today. So what was your reaction to that you were not in your head and yeah, it's true or saying, Well, maybe there's a little we'll have what we've been saying. The mainframe is gonna go away for years and >> still around, so I think they're obviously there's still those technologies out there and they're still being used. You can look at any of the major dtl vendors and there's new ones coming to the market, so that's still alive and well. There's no doubt that it's out there and its biggest segment of the market that I followed. So there's no source tooling, right? Yes, >> there's no doubt that it's still >> there. But Mark's vision of where things are going, where things are heading with, with data intelligence really being at the Cory talk about those spiders talked about that central depository of information about knowledge of the data. That's where things are heading to, whether you call it a data hub, whether you call it a date, a platform, not really a one big, huge data pop for one big, huge data depository, but one a place where you can go to get the information but natives you can find out where the data is. You could find out what it means, both the business context as well as the technical information you find out who's using that data. You can find out when it's being used, Why it's being used in. Why do we even have it and how it should >> be used? So it's being used >> appropriately. So you would say that his vision, actually what he implemented was visionary skating. They skated to the puck, so to speak, and that's we're going >> to see more of that. Where are seeing more of that? That's why we've seen such a jump in the number of vendors that air providing data catalogue solutions. I did, Uh, I d. C has this work product calling market glance. I did that >> beginning of 2018. >> I just did it again. In the middle of this year, the number of vendors that offer data catalogue solutions has significantly interest 240% increase in the number of vendors that offer that now itself of a small base. These air, not exhaustive studies. It may be that I didn't know about all those data catalogue vendors a year and 1/2 ago, but may also be that people are now saying that we've got a data catalogue, >> but you've really got a >> peel back the layers a little bit. Understand what these different data catalysts are and what they're doing because not all of them are crediting. >> We'll hear Radar. You don't know about it. 99% of the world mark talked this morning about some interesting new technologies. They were using Spider Ring to find the data bots to classify the data tools wrangle the data. I mean, there's a lot of new technology being applied to this area. What? Which of those technologies do you think has the greatest promise right now? And how? How how automated can this process become? >> It's the spider ring, and it's the cataloging of the data. It's understanding what you've got out there that is growing crazy. Just started to track that it's growing a lot that has the most promised. And as I said, I think that's going to be the data platform in the future. Is the intelligence knowing about where your data is? You men go on, get it. You know it's not a matter of all. The data is one place anymore. Data's everywhere Date is in hybrid cloud. It's in on premise. It's in private. Cloud isn't hosted. It's everywhere. I just did a survey. I got the results back in June 2019 just a month ago, and the data is all over the place. So really having that knowledge having that intelligence about where your data is, that has the most promise. As faras, the automation is concerned. Next step there. It's not just about collecting the information about where your data is, but it's actually applying the analytics, the machine learning and the artificial intelligence to that metadata collection that you've got so that you can then start to create those bots to create those pipelines to start to automate those tasks. We're starting to see some vendors move in that area, moving that direction. There's a lot of promise there >> you guys, at least when I remember. You see, the software is pretty robust taxonomy. I'm sure it's evolved over the years. So how do you sort of define your space? I'm interested in How big is that space, you know, in terms of market size and is a growing and where do you see it going? >> Right. So my my coverage of data integration and data intelligence is fairly small. It's a small, little marketed. I D. C. I'm part of a larger team that looks a data management, the analytics and information management. So we've got people on our team like a damn vessel. Who covers the analytics? Advanced Analytics show Nautical Palo Carlson. He's been on the cable covers, innovative technologies, those I apologize. I don't have that number off the top. >> Okay, No, But your space, my space is it. That's that Software market is so fragmented. And what I d. C has always done well, as you put people on those fragments and you know, deep in there. So So how you've been ableto not make your eyes bleed when you do that, challenging so the data and put it all together. >> It's important. Integration markets about 66 and 1/2 1,000,000,000 >> dollars. Substantial size. Yeah, but again, a lot of vendors Growing number of events in the markets growing, >> the market continues to grow as the data is becoming more distributed, more dispersed. There's no need to continue to integrate that data. There's also that need that growing >> need for that date intelligence. It's not >> just, you know, we've had a lot of enquiries lately about data being fed into machine learning artificial intelligence and people realizing our data isn't clean. We have to clean up our data because we're garbage in garbage. Out is probably more important now than ever before because you don't have someone saying, I don't think that day is right. You've got machines were looking at data instead. The technology that's out there and the problem with data quality. It's on a new problem. It's the same problem we've had for years. All of the technology is there to clean that data up, and that's a part of what I saw. I look at the data quality vendors experience here, sink sort in all of the other data quality capabilities that you get from in from Attica, from Tahoe or from a click podium. Metal is there, and so that part is growing. And there's a lot of more interest in that data quality and that data intelligence side again so the right data can be used. Good data can be used to trust in that data. Can the increase we used for the right reasons as well That's adding that context. Understand that Samantha having all that metadata that goes around that data so that could be used. Most of >> it is one of those markets that you may be relatively small. It's not 100,000,000,000 but it it enables a lot of larger markets. So okay, so it's 66 and 1/2 1,000,000,000 it's growing. It is a growing single digits, double digits. It's growing. It's hovering around the double dip double. It is okay, it's 10%. And then and then who were the, You know, big players who was driving the shares there? Is there a dominant player there? Bunch of >> so infirm. Atticus Number one in the market. Okay, followed by IBM. And I say peas right up there. Sass is there. Tell End is making a good Uh, okay, they're making a nice with Yeah, but there there's a number of different players. There's There's a lot of different players in that market. >> And in the leading market share player has what, 10%? 15%? 50%? Is it like a dominant divine spot? That's tough to say. You got a big It's over 1,000,000,000,000,000,000 right? So they've got maybe 1/6 of the market. Okay, so but it's not like Cisco as 2/3 of the networking market or anything like that. And what about the cloud guys? A participating in this guy's deal with >> the cloud guys? Yeah, the ClA got so there are some pure cloud solutions. There's a relative, for example. Pure cloud MBM mastered a management there. There's I'd say there's less pure cloud than there used to be. But, you know, but someone like an infra matic is really pushing that clouds presence in that cloud >> running these tools, this tooling in in the cloud But the cloud guys directly or not competing at this >> point. So Amazon Google? Yes, Those cloud guys. Yes. Okay, there, there. Google announced data flow back in our data. Sorry. Data fusion back. Google. >> Yeah, that's right. >> And so there they've got an e t l two on the cloud now. Ah, Amazon has blue yet which is both a catalog and an e t l tool. Microsoft course has data factory in azure. >> So those guys are coming on. I'm guessing if you talk to in dramatic and they said, Well, they're not as robust as we are. And we got a big install base and we go multi cloud is that kind of posturing of the incumbents or yeah, that's posturing. And maybe that's I don't mean it is a pejorative. If I were, those guys would be doing the same thing. You know, we were talking earlier about how the cloud guys essentially killed the Duke. All right, do you Do you see the same thing happening here, or is it well, the will the tool vendors be able to stay ahead in your view, >> depends on how they execute. If they're there and they're available in the cloud along with along with those clapper viers, they're able to provide solutions in the same same way the same elasticity, the same type of consumption based pricing models that pod vendors air offering. They can compete with that. They still have a better solution. Easton What >> in multi cloud in hybrid is a big part of their value problems that the cloud guys aren't really going hard after. I mean, this sort of dangling your toe in the water, some of them some of the >> cloud guys they have. They have the hybrid capabilities because they've got some of what they're what they built comes from on premises, worlds as well. So they've got that ability. Microsoft in particular >> on Google, >> Google that the data fusion came out of >> You're saying, But it's part of the Antos initiative. Er, >> um, I apologize. Folks are watching, >> but soup of acronyms notices We're starting a little bit. What tools have you seen or technology? Have you seen making governance of unstructured data? That looks promising? Uh, so I don't really cover >> the instructor data space that much. What I can say is Justus in the structure data world. It's about the metadata. It's about having the proper tags about that unstructured data. It's about getting the information of that unstructured data so that it can then be governed appropriately, making structure out of that, that is, I can't really say, because I don't cover that market explicitly. But I think again it comes back to the same type of data intelligence having that intelligence about that data by understanding what's in there. >> What advice are you giving to, you know, the buyers in your community and the sellers in your community, >> So the buyer's within the market. I talk a lot about that. The need for that data intelligence, so data governance to me is not a technology you can't go by data governance data governance is an organizational disappoint. Technology is a part of that. To me, the data intelligence technology is a part of that. So, really, organizations, if they really want a good handle, get a good handle on what data they have, how to use that, how to be enabled by that data. They need to have that date intelligence into go look for solutions that can help him pull that data intelligence out. But the other part of that is measurement. It's critical to measure because you can't improve what you're not measuring. So you know that type of approach to it is critical Eve, and you've got to be able to have people in the organization. You've got to be able to have cooperation collaboration across the business. I t. The the gifted office chief Officer office. You've gotta have that collaboration. You've gotta have accountability and for in order for that, to really be successful. For the vendors in the space hybrid is the new reality. In my survey data, it shows clearly that hybrid is where things are. It's not just cloud, it's not just on promise Tiebreak. That's where the future is. They've got to be able to have solutions that work in that environment. Working that hybrid cloud ability has got to be able to have solutions that can be purchased and used again in the same sort of elastic type of method that they're able to get consumers able to get. Service is from other vendors in that same >> height, so we gotta run. Thank you so much for sharing your insights and your data. And I know we were fired. I was firing a lot of questions. Did pretty well, not having the report in front of me. I know what that's like. So thank you for sharing and good luck with your challenges in the future. You got You got a lot of a lot of data to collect and a lot of fast moving markets. So come back any time. Share with you right now, Okay? And thank you for watching Paul and I will be back with our next guest right after this short break from M I t cdo. Right back
SUMMARY :
Brought to you by Silicon Angle Media. We go out to the events we extract the signal from the noise is day one of this conference. It's all of the So what was your reaction to that you were You can look at any of the major dtl vendors and there's new ones coming to the market, the information but natives you can find out where the data is. So you would say that his vision, actually what he implemented in the number of vendors that air providing data catalogue solutions. significantly interest 240% increase in the number of vendors that offer that now peel back the layers a little bit. 99% of the world mark It's not just about collecting the information about where your data is, but it's actually applying the I'm sure it's evolved over the years. I don't have that number off the top. that, challenging so the data and put it all together. It's important. number of events in the markets growing, the market continues to grow as the data is becoming more distributed, need for that date intelligence. All of the technology is there to clean that data up, and that's a part of what I saw. It's hovering around the double dip double. There's There's a lot of different players in that market. And in the leading market share player has what, 10%? Yeah, the ClA got so there are some pure cloud solutions. Google announced data flow back in our And so there they've got an e t l two on the cloud now. of the incumbents or yeah, that's posturing. They can compete with that. I mean, this sort of dangling your toe in the water, some of them some of the They have the hybrid capabilities because they've got some You're saying, But it's part of the Antos initiative. Folks are watching, What tools have you seen or technology? It's about getting the information of that So the buyer's within the market. not having the report in front of me.
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Archana Venkatraman, IDC | Actifio Data Driven 2019
>> from Boston, Massachusetts. It's the queue covering active eo 2019. Data driven you by activity. >> Hi. We're right outside of the Boston Haba. You're watching >> the cube on stew Minimum in. And this is active Geo data driven. 2019 due date. Two days digging into, You >> know, the role of data inside Cos on, you know, in an ever changing world, happy to welcome to the program of first time guests are China Oven countrymen who's a research manager at I. D. C. Coming to us from across the pond in London. Thanks so much for joining us. Pleasure. So tell us a little bit. I d c. We know. Well, you know, the market landscapes, you know, watching what's happening. Thie said it 77 Zita bites that was put up in the keynote. Came came from I D. C. Tells you you're focused. >> Yeah, so I'm part of the data protection and storage research team, But I have, ah, European focus. I covered the Western European markets where data protection is almost off a neurotic interest to us. So a lot of our investment is actually made on the context of data protection. And how do I become data driven without compromising on security and sovereignty and data locality. So that's something that I look at. I'm also part of our broader multi cloud infrastructure team on also develops practice. I'm looking at all these modern new trends from data perspective as well. So it's kind of nice being >> keeping you busy, huh? Yeah. So about a year ago, every show that I went to there would be a big clock up on the Kino stage counting down until gpr went way actually said on the Q. Many times it's like we'll know when GPR starts with lawsuits. Sister and I feel like it was a couple of days, if not a couple of weeks before some of the big tech firms got sued for this. So here we are 2019. It's been, you know, been a while now since since since this launch. How important is GDP are you know what? How is that impacting customers and kind of ripple effect? Because, you know, here in the States, we're seeing some laws in California and beyond that are following that. But they pushed back from the Oh, hey, we're just gonna have all the data in the world and we'll store it somewhere sure will protect it and keep it secure. But but But >> yeah, yeah, so it's suggestive. Here is a game changer and it's interesting you said this big clock ticking and everybody has been talking about it. So when the European Commission >> announced repairs >> coming, organizations had about two years to actually prepare for it. But there were a lot of naysayers, and they thought, This is not gonna happen. The regulators don't have enough resources to actually go after all of these data breaches, and it's just too complicated. Not everyone's going complaints just not gonna happen. But then they realised that the regulators we're sticking to it on towards the end. Towards the last six months in the race to GDP, and there was this helter skelter running. Their organizations were trying to just do some Die Ryan patch of exercise to have that minimum viable compliance. So there they wanted to make sure that they don't go out of business. They don't have any major data breaches when Jean Pierre comes a difference that that was the story of 2018 although they have so much time to react they didn't on towards the end. They started doing a lot of these patch up work to make sure they had that minimum by the compliance. But over time, what we're seeing is that a lot off a stewed organizations are actually using GDP are as to create that competitive differentiations. If you look at companies like Barclays, they have been so much on top of that game on DH. They include that in their marketing strategies and the corporate social responsibility to say that, Hey, you know our business is important to us, but your privacy and your data is much more valuable to us, and that kind of instantly helps them build that trust. So they have big GDP, our compliance into their operations so much and so well that they can actually sell those kind of GPR consultancy services because they're so good at it. And that's what we are seeing is happening 2019 on DH. Probably the next 12 to 18 months will be about scaling on operational izing GDP are moving from that minimum viable compliance. >> Its interest weighed a conversation with Holly St Clair, whose state of Massachusetts and in our keynote this morning she talked about that data minimalist. I only want as much data as I know what I'm going to do. How I'm goingto leverage it, you know, kind of that pendulum swing back from the I'm goingto poured all the data and think about it later. It is that Did you see that is a trend with, you know, is that just governments is that, you know, you seeing that throughout industries and your >> interesting. So there was seven gpr came into existence. There were a lot of these workshops that were happening for on for organizations and how to become GDP. And there was this Danish public sector organization where one of the employees went to do that workshop was all charged up, and he came back to his employer and said, Hey, can you forget me on it Took that organization about 14 employees and three months to forget one person. So that's the amount of data they were holding in. And they were not dilating on all the processes were manual which took them so long to actually forget one person on. So if you don't cleanse a pure data act now meeting with all these right to be forgotten, Andi, all these specific clauses within GPR is going to be too difficult. And it's going to just eat up your business >> tryingto connecting the dots here. One of the one of the big stumbling blocks is if you look at data protection. If I've got backup, if I've got archive, I mean, if I've taken a snapshot of something and stuck that under a mountain in a giant tape and they say forget about me Oh, my gosh, Do I have to go retrieve that? I need to manage that? The cost could be quite onerous. Help! Help us connect the dots as to what that means to actually, you know, what are the ramifications of this regulation? >> Yeah, So I think so. Judy PR is a beast. It's a dragon off regulations. It's important to dice it to understand what the initial requirements are on one was the first step is to get visibility and classified the data as to what is personal data. You don't want to apply policies to all the data because I might be some garbage in there, so you need to get visibility on A says and classified data on what is personal data. Once you know what data is personal, what do you want to retain? That's when you start applying policies too. Ensure that they are safe and they're anonymous. Pseudonym ized. If you want to do analytics at a later stage on DH, then you think about how you meet. Individual close is so see there's a jeep airframe, but you start by classifying data. Then you apply specific policies to ensure you protect on back up the personal data on. Then you go about meeting the specific requirements. >> What else can you tell us about kind of European markets? You know, I I know when I look at the the cloud space, governance is something very specific to, and I need to make sure my data doesn't leave the borders and like what other trends in you know issues when you hear >> it from Jenny Peered forced a lot ofthe existential threat to a lot of companies. Like, say, hyper scale. Er's SAS men does so they were the first ones to actually become completely compliant to understand their regulations, have European data data hubs, and to have those data centres like I think At that time, Microsoft had this good good collaboration with T systems to have a local data center not controlled by Microsoft, but by somebody who is just a German organizations. You cannot have data locality more than that, right? So they were trying different innovative ways to build confidence among enterprises to make sure that cloud adoption continues on what was interesting. That came out from a research was that way thought, Gee, DPR means people's confidence and cloud is going to plunge. People's confidence in public cloud is going to pledge. That didn't happen. 42% of organizations were still going ahead with their cloud strategies as is, but it's just that they were going to be a lot more cautious. And they want to make sure that the applications and data that they were putting in the cloud was something that they had complete visibility in tow on that didn't have too much of personal data and even if it had, they had complete control over. So they had a different strategy off approaching public cloud, but it didn't slow them down. But over time they realised that to get that control ofthe idea and to get that control of data. They need to have that multiple multi cloud strategy because Cloud had to become a two way street. They need to have an exit strategy. A swell. So they tried to make sure that they adopted multiple cloud technologies and have the data interoperability. Ahs Well, because data management was one of their key key. Top of my prayer. >> Okay, last question I had for you. We're here at the active you event. What? What do you hear from your customers about Octavio? Any research that you have relevant, what >> they're doing, it's going interesting. So copy data management. That's how active you started, right? They created a market for themselves in this competition, a management and be classified copy data management within replication Market on replication is quite a slow market, but this copy data management is big issue, and it's one of the fastest growing market. So So So they started off from a good base, but they created a market for themselves and people started noticing them, and now they have kind of grown further and grown beyond and tried to cover the entire data management space. Andi, I think what's interesting and what's going to be interesting is how they keep up the momentum in building that infrastructure, ecosystem and platform ecosystem. Because companies are moving from protecting data centers to protecting centers of data on if they can help organizations protect multiple centers of data through a unified pane of glass, I have a platform approach to data management. Then they can help organizations become data drivers, which gives them the competitive advantage. So if they can keep up that momentum there going great guns, >> Thank you so much for joining us in Cheshire, sharing the data that you have in the customer viewpoints from Europe. So we'll be back with more coverage here from Active EO data driven 2019 in Boston. Mess fuses on stew Minimum. Thanks for watching the Q. Thank you.
SUMMARY :
Data driven you by activity. Hi. We're right outside of the Boston Haba. the cube on stew Minimum in. Well, you know, the market landscapes, you know, watching what's happening. So a lot of our investment is actually made on the context of data protection. you know, been a while now since since since this launch. Here is a game changer and it's interesting you said and the corporate social responsibility to say that, Hey, you know our business is important to It is that Did you see that is a trend with, So that's the amount of data they were holding in. One of the one of the big stumbling blocks is if you look at data protection. It's important to dice it to understand what the initial requirements are on one but it's just that they were going to be a lot more cautious. We're here at the active you event. So if they can keep up that momentum there Thank you so much for joining us in Cheshire, sharing the data that you have in the customer viewpoints from
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Frank Gens, IDC | Actifio Data Driven 2019
>> From Boston, Massachusets, it's The Cube. Covering Actifio 2019: Data Driven, Brought to you by Actifio. >> Welcome back to Boston, everybody. We're here at the Intercontinental Hotel at Actifio's Data Driven conference, day one. You're watching The Cube. The leader in on-the-ground tech coverage. My name is is Dave Valante, Stu Minamin is here, so is John Ferrer, my friend Frank Gens is here, he's the Senior Vice President and Chief Analyst at IDC and Head Dot Connector. Frank, welcome to The Cube. >> Well thank you Dave. >> First time. >> First time. >> Newbie. >> Yep. >> You're going to crush it, I know. >> Be gentle. >> You know, you're awesome, I've watched you over the many years, of course, you know, you seem to get competitive, and it's like who gets the best rating? Frank always had the best ratings at the Directions conference. He's blushing but I could- >> I don't know if that's true but I'll accept it. >> I could never beat him, no matter how hard I tried. But you are a phenomenal speaker, you gave a great conversation this morning. I'm sure you drew a lot from your Directions talk, but every year you lay down this, you know, sort of, mini manifesto. You describe it as, you connect the dots, IDC, thousands of analysts. And it's your job to say okay, what does this all mean? Not in the micro, let's up-level a little bit. So, what's happening? You talked today, You know you gave your version of the wave slides. So, where are we in the waves? We are exiting the experimentation phase, and coming in to a new phase that multiplied innovation. I saw AI on there, block-chain, some other technologies. Where are we today? >> Yeah, well I think having mental models of the6 industry or any complex system is pretty important. I mean I've made a career dumbing-down a complex industry into something simple enough that I can understand, so we've done it again now with what we call the third platform. So, ten years ago seeing the whole raft of new technologies at the time were coming in that would become the foundation for the next thirty years of tech, so, that's an old story now. Cloud, mobile, social, big data, obviously IOT technologies coming in, block-chain, and so forth. So we call this general era the third platform, but we noticed a few years ago, well, we're at the threshold of kind of a major scale-up of innovation in this third platform that's very different from the last ten or twelve years, which we called the experimentation stage. Where people were using this stuff, using the cloud, using mobile, big data, to create cool things, but they were doing it in kind of a isolated way. Kind of the traditional, well I'm going to invent something and I may have a few friends help me, whereas, the promise of the cloud has been , well, if you have a lot of developers out on the cloud, that form a community, an ecosystem, think of GitHub, you know, any of the big code repositories, or the ability to have shared service as often Amazon, Cloud, or IBM, or Google, or Microsoft, the promise is there to actually bring to life what Bill Joy said, you know, in the nineties. Which was no matter how smart you are, most of the smart people in the world work for someone else. So the questions always been, well, how do I tap into all those other smart people who don't work for me? So we can feel that where we are in the industry right now is the business model of multiplied innovation or if you prefer, a network of collaborative innovation, being able to build something interesting quickly, using a lot of innovation from other people, and then adding your special sauce. But that's going to take the scale of innovation just up a couple of orders of magnitude. And the pace, of course, that goes with that, is people are innovating much more rapid clip now. So really, the full promise of a cloud-native innovation model, so we kind of feel like we're right here, which means there's lots of big changes around the technologies, around kind of the world of developers and apps, AI is changing, and of course, the industry structure itself. You know the power positions, you know, a lot of vendors have spent a lot of energy trying to protect the power positions of the last thirty years. >> Yeah so we're getting into some of that. So, but you know, everybody talks about digital transformation, and they kind of roll their eyes, like it's a big buzzword, but it's real. It's dataware at a data-driven conference. And data, you know, being at the heart of businesses means that you're seeing businesses transition industries, or traverse industries, you know, Amazon getting into groceries, Apple getting into content, Amazon as well, etcetera, etcetera, etcetera, so, my question is, what's a tech company? I mean, you know, Bennyhoff says that, you know, every company's a sass company, and you're certainly seeing that, and it's got to be great for your business. >> Yeah, yeah absolutely >> Quantifying all those markets, but I mean, the market that you quantify is just it's every company now. Banks, insurance companies, grocers, you know? Everybody is a tech company. >> I think, yeah, that's a hundred percent right. It is that this is the biggest revolution in the economy, you know, for many many decades. Or you might say centuries even. Is yeah, whoever put it, was it Mark Andreson or whoever used to talk about software leading the world, we're in the middle of that. Only, software now is being delivered in the form of digital or cloud services so, you know, every company is a tech company. And of course it really raises the question, well what are tech companies? You know, they need to kind of think back about where does our value add? But it is great. It's when we look at the world of clouds, one of the first things we observed in 2007, 2008 was, well, clouds wasn't just about S3 storage clouds, or salesforce.com's softwares and service. It's a model that can be applied to any industry, any company, any offering. And of course we've seen all these startups whether it's Uber or Netflix or whoever it is, basically digital innovation in every single industry, transforming that industry. So, to me that's the exciting part is if that model of transforming industries through the use of software, through digital technology. In that kind of experimentation stage it was mainly a startup story. All those unicorns. To me the multiplied innovation chapter, it's about- (audio cuts out) finally, you know, the cities, the Procter & Gambles, the Walmarts, the John Deere's, they're finally saying hey, this cloud platform and digital innovation, if we can do that in our industry. >> Yeah, so intrapreneurship is actually, you know, starting to- >> Yeah. >> So you and I have seen a lot of psychos, we watched the you know, the mainframe wave get crushed by the micro-processor based revolution, IDC at the time spent a lot of time looking at that. >> Vacuum tubes. >> Water coolant is back. So but the industry has marched to the cadence of Moore's Law forever. Even Thomas Friedman when he talks about, you know, his stuff and he throws in Moore's Law. But no longer Moore's Law the sort of engine of innovation. There's other factors. So what's the innovation cocktail looking forward over the next ten years? You've talked about cloud, you know, we've talked about AI, what's that, you know, sandwich, the innovation sandwich look like? >> Yeah so to me I think it is the harnessing of all this flood of technologies, again, that are mainly coming off the cloud, and that parade is not stopping. Quantum, you know, lots of other technologies are coming down the pipe. But to me, you know, it is the mixture of number one the cloud, public cloud stacks being able to travel anywhere in the world. So take the cloud on the road. So it's even, I would say, not even just scale, I think of, that's almost like a mount of compute power. Which could happen inside multiple hyperscale data centers. I'm also thinking about scale in terms of the horizontal. >> Bringing that model anywhere. >> Take me out to the edge. >> Wherever your data lives. >> Take me to a Carnival cruise ship, you know, take me to, you know, an apple-powered autonomous car, or take me to a hospital or a retail store. So the public cloud stacks where all the innovation is basically happening in the industry. Jail-breaking that out so it can come, you know it's through Amazon, AWS Outpost, or Ajerstack, or Google Anthos, this movement of the cloud guys, to say we'll take public cloud innovation wherever you need it. That to me is a big part of the cocktail because that's you know, basically the public clouds have been the epicenter of most tech innovation the last three or four years, so, that's very important. I think, you know just quickly, the other piece of the puzzle is the revolution that's happening in the modularity of apps. So the micro services revolution. So, the building of new apps and the refactoring of old apps using containers, using servos technologies, you know, API lifecycle management technologies, and of course, agile development methods. Kind of getting to this kind of iterative sped up deployment model, where people might've deployed new code four times a year, they're now deploying it four times a minute. >> Yeah right. >> So to me that's- and kind of aligned with that is what I was mentioning before, that if you can apply that, kind of, rapid scale, massive volume innovation model and bring others into the party, so now you're part of a cloud-connected community of innovators. And again, that could be around a Github, or could be around a Google or Amazon, or it could be around, you know, Walmart. In a retail world. Or an Amazon in retail. Or it could be around a Proctor & Gamble, or around a Disney, digital entertainment, you know, where they're creating ecosystems of innovators, and so to me, bringing people, you know, so it's not just these technologies that enable rapid, high-volume modular innovation, but it's saying okay now plugging lots of people's brains together is just going to, I think that, here's the- >> And all the data that throws off obviously. >> Throws a ton of data, but, to me the number we use it kind of is the punchline for, well where does multiplied innovation lead? A distributed cloud, this revolution in distributing modular massive scale development, that we think the next five years, we'll see as many new apps developed and deploye6d as we saw developed and deployed in the last forty years. So five years, the next five years, versus the last forty years, and so to me that's, that is the revolution. Because, you know, when that happens that means we're going to start seeing that long tail of used cases that people could never get to, you know, all the highly verticalized used cases are going to be filled, you know we're going to finally a lot of white space has been white for decades, is going to start getting a lot of cool colors and a lot of solutions delivered to them. >> Let's talk about some of the macro stuff, I don't know the exact numbers, but it's probably three trillion, maybe it's four trillion now, big market. You talked today about the market's going two x GDP. >> Yeah. >> For the tech market, that is. Why is it that the tech market is able to grow at a rate faster than GDP? And is there a relationship between GDP and tech growth? >> Yeah, well, I think, we are still, while, you know, we've been in tech, talk about those apps developed the last forty years, we've both been there, so- >> And that includes the iPhone apps, too, so that's actually a pretty impressive number when you think about the last ten years being included in that number. >> Absolutely, but if you think about it, we are still kind of teenagers when you think about that Andreson idea of software eating the world. You know, we're just kind of on the early appetizer, you know, the sorbet is coming to clear our palates before we go to the next course. But we're not even close to the main course. And so I think when you look at the kind of, the percentage of companies and industry process that is digital, that has been highly digitized. We're still early days, so to me, I think that's why. That the kind of the steady state of how much of an industry is kind of process and data flow is based on software. I'll just make up a number, you know, we may be a third of the way to whatever the steady state is. We've got two-thirds of the way to go. So to me, that supports growth of IT investment rising at double the rate of overall. Because it's sucking in and absorbing and transforming big pieces of the existing economy, >> So given the size of the market, given that all companies are tech companies. What are your thoughts on the narrative right now? You're hearing a lot of pressure from, you know, public policy to break up big tech. And we saw, you know you and I were there when Microsoft, and I would argue, they were, you know, breaking the law. Okay, the Department of Justice did the right thing, and they put handcuffs on them. >> Yeah. >> But they never really, you know, went after the whole breakup scenario, and you hear a lot of that, a lot of the vitriol. Do you think that makes sense? To break up big tech and what would the result be? >> You don't think I'm going to step on those land mines, do you? >> Okay well I've got an opinion. >> Alright I'll give you mine then. Alright, since- >> I mean, I'll lay it out there, I just think if you break up big tech the little techs are going to get bigger. It's going to be like AT&T all over again. The other thing I would add is if you want to go after China for, you know, IP theft, okay fine, but why would you attack the AI leaders? Now, if they're breaking the law, that should not be allowed. I'm not for you know, monopolistic, you know, illegal behavior. What are your thoughts? >> Alright, you've convinced me to answer this question. >> We're having a conversation- >> Nothing like a little competitive juice going. You're totally wrong. >> Lay it out for me. >> No, I think, but this has been a recurring pattern, as you were saying, it even goes back further to you know, AT&T and people wanting to connect other people to the chiraphone, and it goes IBM mainframes, opening up to peripherals. Right, it goes back to it. Exactly. It goes back to the wheel. But it's yeah, to me it's a valid question to ask. And I think, you know, part of the story I was telling, that multiplied innovation story, and Bill Joy, Joy's Law is really about platform. Right? And so when you get aggregated portfolio of technical capabilities that allow innovation to happen. Right, so the great thing is, you know, you typically see concentration, consolidation around those platforms. But of course they give life to a lot of competition and growth on top of them. So that to me is the, that's the conundrum, because if you attack the platform, you may send us back into this kind of disaggregated, less creative- so that's the art, is to take the scalpel and figure out well, where are the appropriate boundaries for, you know, putting those walls, where if you're in this part of the industry, you can't be in this. So, to me I think one, at least reasonable way to think about it is, so for example, if you are a major cloud platform player, right, you're providing all of the AI services, the cloud services, the compute services, the block-chain services, that a lot of the sass world is using. That, somebody could argue, well, if you get too strong in the sass world, you then could be in a position to give yourself favorable position from the platform. Because everyone in the sass world is depending on the platform. So somebody might say you can't be in. You know, if you're in the sass position you'll have to separate that from the platform business. But I think to me, so that's a logical way to do it, but I think you also have to ask, well, are people actually abusing? Right, so I- >> I think it's a really good question. >> I don't think it's fair to just say well, theoretically it could be abused. If the abuse is not happening, I don't think you, it's appropriate to prophylactically, it's like go after a crime before it's committed. So I think, the other thing that is happening is, often these monopolies or power positions have been about economic power, pricing power, I think there's another dynamic happening because consumer date, people's data, the Facebook phenomenon, the Twitter and the rest, there's a lot of stuff that's not necessarily about pricing, but that's about kind of social norms and privacy that I think are at work and that we haven't really seen as big a factor, I mean obviously we've had privacy regulation is Europe with GDPR and the rest, obviously in check, but part of that's because of the social platforms, so that's another vector that is coming in. >> Well, you would like to see the government actually say okay, this is the framework, or this is what we think the law should be. I mean, part of it is okay, Facebook they have incentive to appropriate our data and they get, okay, and maybe they're not taking enough responsibility for. But I to date have not seen the evidence as we did with, you know, Microsoft wiping out, you know, Lotus, and Novel, and Word Perfect through bundling and what it did to Netscape with bundling the browser and the price practices that- I don't see that, today, maybe I'm just missing it, but- >> Yeah I think that's going to be all around, you know, online advertising, and all that, to me that's kind of the market- >> Yeah, so Google, some of the Google stuff, that's probably legit, and that's fine, they should stop that. >> But to me the bigger issue is more around privacy.6 You know, it's a social norm, it's societal, it's not an economic factor I think around Facebook and the social platforms, and I think, I don't know what the right answer is, but I think certainly government it's legitimate for those questions to be asked. >> Well maybe GDPR becomes that framework, so, they're trying to give us the hook but, I'm having too much fun. So we're going to- I don't know how closely you follow Facebook, I mean they're obviously big tech, so Facebook has this whole crypto-play, seems like they're using it for driving an ecosystem and making money. As opposed to dealing with the privacy issue. I'd like to see more on the latter than the former, perhaps, but, any thoughts on Facebook and what's going on there with their crypto-play? >> Yeah I don't study them all that much so, I am fascinated when Mark Zuckerberg was saying well now our key business now is about privacy, which I find interesting. It doesn't feel that way necessarily, as a consumer and an observer, but- >> Well you're on Facebook, I'm on Facebook, >> Yeah yeah. >> Okay so how about big IPOs, we're in the tenth year now of this huge, you know, tail-wind for tech. Obviously you have guys like Uber, Lyft going IPO,6 losing tons of money. Stocks actually haven't done that well which is kind of interesting. You saw Zoom, you know, go public, doing very well. Slack is about to go public. So there's really a rush to IPO. Your thoughts on that? Is this sustainable? Or are we kind of coming to the end here? >> Yeah so, I think in part, you know, predicting the stock market waves is a very tough thing to do, but I think one kind of secular trend is going to be relevant for these tech IPOs is what I was mentioning earlier, is that we've now had a ten, twelve year run of basically startups coming in and reinventing industries while the incumbents in the industries are basically sitting on their hands, or sleeping. So to me the next ten years, those startups are going to, not that, I mean we've seen that large companies waking up doesn't necessarily always lead to success but it feels to me like it's going to be a more competitive environment for all those startups Because the incumbents, not all of them, and maybe not even most of them, but some decent portion of them are going to wind up becoming digital giants in their own industry. So to me I think that's a different world the next ten years than the last ten. I do think one important thing, and I think around acquisitions MNA, and we saw it just the last few weeks with Google Looker and we saw Tab Low with Salesforce, is if that, the mega-cloud world of Microsoft, Ajer, and Amazon, Google. That world is clearly consolidating. There's room for three or four global players and that game is almost over. But there's another power position on top of that, which is around where did all the app, business app guys, all the suite guys, SAP, Oracle, Salesforce, Adobe, Microsoft, you name it. Where did they go? And so we see, we think- >> Service Now, now kind of getting big. >> Absolutely, so we're entering a intensive period, and I think again, the Tab Low and Looker is just an example where those companies are all stepping on the gas to become better platforms. So apps as platforms, or app portfolio as platforms, so, much more of a data play, analytics play, buying other pieces of the app portfolio, that they may not have. And basically scaling up to become the business process platforms and ecosystems there. So I think we are just at the beginning of that, so look for a lot of sass companies. >> And I wonder if Amazon could become a platform for developers to actually disrupt those traditional sass guys. It's not obvious to me how those guys get disrupted, and I'm thinking, everybody says oh is Amazon going to get into the app space? Maybe some day if they happen to do a cam expans6ion, But it seems to me that they become a platform fo6r new apps you know, your apps explosion.6 At the edge, obviously, you know, local. >> Well there's no question. I think those appcentric apps is what I'd call that competition up there and versus kind of a mega cloud. There's no question the mega cloud guys. They've already started launching like call center, contact center software, they're creeping up into that world of business apps so I don't think they're going to stop and so I think that that is a reasonable place to look is will they just start trying to create and effect suites and platforms around sass of their own. >> Startups, ecosystems like you were saying. Alright, I got to give you some rapid fire questions here, so, when do you think, or do you think, no, I'm going to say when you think, that owning and driving your own car will become the exception, rather than the norm? Buy into the autonomous vehicles hype? Or- >> I think, to me, that's a ten-year type of horizon. >> Okay, ten plus, alright. When will machines be able to make better diagnosis than than doctors? >> Well, you could argue that in some fields we're almost there, or we're there. So it's all about the scope of issue, right? So if it's reading a radiology, you know, film or image, to look for something right there, we're almost there. But for complex cancers or whatever that's going to take- >> One more dot connecting question. >> Yeah yeah. >> So do you think large retail stores will essentially disappear? >> Oh boy that's a- they certainly won't disappear, but I think they can so witness Apple and Amazon even trying to come in, so it feels that the mix is certainly shifting, right? So it feels to me that the model of retail presence, I think that will still be important. Touch, feel, look, socialize. But it feels like the days of, you know, ten thousand or five thousand store chains, it feels like that's declining in a big way. >> How about big banks? You think they'll lose control of the payment systems? >> I think they're already starting to, yeah, so, I would say that is, and they're trying to get in to compete, so I think that is on its way, no question. I think that horse is out of the barn. >> So cloud, AI, new apps, new innovation cocktails, software eating the world, everybody is a tech company. Frank Gens, great to have you. >> Dave, always great to see you. >> Alright, keep it right there buddy. You're watching The Cube, from Actifio: Data Driven nineteen. We'll be right back right after this short break. (bouncy electronic music)
SUMMARY :
Brought to you by Actifio. We're here at the Intercontinental Hotel at many years, of course, you know, You know you gave your version of the wave slides. an ecosystem, think of GitHub, you know, I mean, you know, Bennyhoff says that, you know, that you quantify is just it's every company now. digital or cloud services so, you know, we watched the you know, the mainframe wave get crushed we've talked about AI, what's that, you know, sandwich, you know, it is the mixture of number one the cocktail because that's you know, and so to me, bringing people, you know, are going to be filled, you know we're going to I don't know the exact numbers, but it's probably Why is it that the tech market is able to grow And that includes the iPhone apps, too, And so I think when you look at the and I would argue, they were, you know, breaking the law. But they never really, you know, Alright I'll give you mine then. the little techs are going to get bigger. Nothing like a little competitive juice going. so that's the art, is to take the scalpel I don't think it's fair to just say well, as we did with, you know, Microsoft wiping out, you know, Yeah, so Google, some of the Google stuff, and the social platforms, and I think, I don't know I don't know how closely you follow Facebook, I am fascinated when Mark Zuckerberg was saying of this huge, you know, tail-wind for tech. Yeah so, I think in part, you know, predicting the buying other pieces of the app portfolio, At the edge, obviously, you know, local. and so I think that that is a reasonable place to look Alright, I got to give you some rapid fire questions here, diagnosis than than doctors? So if it's reading a radiology, you know, film or image, But it feels like the days of, you know, I think that horse is out of the barn. software eating the world, everybody is a tech company. We'll be right back right after this short break.
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Adelaide O'Brien, IDC Government Insights | AWS Public Sector Summit 2019
>> live from Washington, D. C. It's the Cube covering a ws public sector summit. She wrote to you by Amazon Web services. >> Welcome back to the cubes. Live coverage of the ES W s Public Sector summit here in Washington D. C. At the 10th annual eight of the U. S. Public sector summit. I'm your host Rebecca Night, along with my co host, John Farrier. We're joined by Adelaide O'Brien. She is research director. Government digital transformation strategies at I. D. C. Government incites Thanks so much for coming on the show. Adelaide. >> Rebecca for having me. It's I'm pleased to be here today, >> so I want to just start really with just picking your brain about about the topic of this conference, which is about modernization of government. What is the state of play? How Where do you Where do you see things from where you sit? >> Well, as you know, the federal government right now has been under about a 10 year directive to go cloud first. And what we've seen is, you know, a lot of agencies not all but some of them have a struggled with that, Uh, and it hasn't really had the momentum of the velocity that as an analyst, I I'd like to see and s o last year. The current federal seo says that can put out a policy, and it was about actually moving to Cloud Smart. So it wasn't just to do cloud to be more efficient to save some of that money. That about 75,000,000 that's spent on maintaining legacy equipment. But it was actually thinking about using cloud to be very, very agile to help deliver better citizen services. And what's interesting is this. This whole concept of cloud smart is also very supportive. The Modernization Technology Act as well as the report to the president on it. Modernization. So last year we saw both executive and legislative support for agencies to move to cloud. >> So, as you said, it doesn't. But it's still from where you sit. Doesn't analyst. It still doesn't quite have the momentum and the velocity that you'd like to see. What do you see as the biggest obstacles? >> Well, and this was actually identified in Cloud Smart and yesterday and today I heard a lot of agencies talking about thes three aspects, and I think you know, 10 a W s is a great place to help them. So one of the first is security. And we know when agencies, you know, were first Ask Goto the cloud security was, you know, the biggest barrier in their organization to cloud. And and so I think it was the 3rd 8 of US Conference. It was actually in this building, and I know there's been but I wasn't the first to and I could remember is an analyst. I was so pleased that Teresa had Roger Baker, the CEO of Health and Human Services on stage, and they were talking about getting fed Reum certification, and I think it was one of the first. And it was it was thrilling that such a large agency had invested so much time and money about working with eight of us to get February certification. So to me that that was like, you know, an initial pushing a start, so security is just so so important. And now you've got, you know, so many different software providers working with Amazon. Eight of us on security on DH. Even today, at one of the breakout sessions, the senses really talked about because the CIA moved to eight of us, and they put their most sensitive information in the cloud they felt comfortable with putting the personally identifiable information in the cloud. I'II our census data information. >> If it's good enough for that for that kind of information, I can I can put my business >> exactly there, Tio. Exactly >> the question I want to get on the comm on the research side is competition of opportunities. Is Old Wick about old gore Amazon? Always the old guard, The old way of doing things. They're pretty much in the new class. Dev Ops. We've seen that on the enterprise side Certainly start ups, any jazz, these examples like Airbnb. You see those at conferences over the years that we have the example of these cloud Native Cos. How does government now look at suppliers as partners? Because the big debate is you picked the right cloud for the right workload. Work lotion to find cloud architecture. You can't just split clouds up amongst Microsoft, Google, Amazon and oracles of the world. The whole multi vendor equation shifts in this new paradigm. How do you see that playing out? >> Yes, it does. But I also see and what I've heard today over the last two days is, you know, agencies are actually looking for a partner who can grow with them and learn with them. And I heard that over and over again. You know, they want a cloud provider that you know, has skin in the game, and that actually helps them. And we've seen that they also want a cloud provider that's innovative. And, you know, one of my concerns is I learned about how you know, scale. Everything's about scale today, right? And how Amazon now has eight of us has scaled up so fast over the last couple of years and all the innovations that they're able to provide. And so the question is, how can you keep that culture alive? And, you know, it's kind of like that start up culture at eight of us, right? How can you keep that alive? And, you know, I think the answer did today and, you know, I wish I would have thought about the question in the way he talked about it. You know, when you get big, you get conservative right, because you have too much to lose and too much is at stake. and, you know, as an analyst, I'm seeing eight of us. Not only is a growing fantastically, but it's innovating, and I think that's what gives you than this innovation. The you know, you don't have to be a a Silicon Valley software company to innovate, and I think part of it comes from I think Theresa's said that 95% of A W S's roadmap is based upon what they hear from their customers. So you know that that ear to the ground knowing the government business, federal, state, local, is so, so >> important. This trend that's helping them to also is the move to sass with capabilities on digital using suffers a service business model. So again, it's all kind of timed up beautifully for these agencies that were slow to move in the past. This is an analyst, er, >> yeah, so So security is one of the things on Cloud Smart, and I think that was one of the biggest, biggest barriers to momentum. But the others acquisition. So there's three things about clouds smart that agencies are to pay attention to, and I think you know what's really helped in the acquisition is, you know, the standardization and not only the federal up certification. And, you know, eight of us is healthy cloud providers. Software's the service providers get Fed Ram certification. And so, in the end, this is announced at the conference last year of a TIO on a W s. Right, because it's an arduous process. If you don't know what you're doing, it can cost you a lot of money and take a lot of time. So, you know, eight of us is working with his partners, and that's all good for the government sector, right? Because the more vendors that go through certification, the more they trust them and the more they can trust, you know, the integrity of their data in the cloud. So the acquisition is the 2nd 1 But the 3rd 1 is the workforce, and I think you know, And he mentioned it today. You know, a lot of the resistance, and a lot of the inertia of cloud is not just the technology, it's training the workforce, and I, you know, I thought, it's so so important because it's not just an conversation any longer. Going to cloud is part of digital transformation. Is the foundation of it. And so that has to be a conversation with all levels of agency executives. And they have to agree Otherwise, you know, if you're innovating, you've got, you know, islands of innovation and you on the cloud you can start to Yes, you can pilot, but you can start to really get scale there and transform your whole business. And it's all about serving citizens better and innovating to serve them better and automating your processes. You know that's so important as well. >> So how would you describe the work force? I mean, when you think about the private sector, workforce, women, when in terms of cloud computing versus the government, you tend to think one is more bureaucratic. There is obviously more red tape may be slower moving. How What are you seeing? What are you hearing? >> Well, you know, at all levels of the workforce and especially in government, there's a big push now to automate everything. He and you know, the government at all levels. Federal state local realizes they're actually competing with the private sector for work source. And so, you know, historically, government would say, Well, what's the next skill and we better start preparing for that, right? What's what What's coming down the pike and we we need. And now it's like, How do we prepare for people who enter government and move in various different jobs and move in and out of government? And so when you think about that, that's a skill development and technology can help with that. But it's also a mindset of accepting the fact that people join government to serve, and they might leave and come back. And so that's very important, but also the in terms of cloud smart. The workforce has to be able to understand cloud and howto work with vendors, you know, and it's not necessarily, you know, owning your own equipment. But it's it's it's trusting your vendors and trusting them with your business and and how do you, you know, provide these solutions to the line of business folks? And in a way, I actually seen you the IT department become much more responsive to the line of business folks. And my advice, Teo government executives, especially the folks, is always think of yourself as a service right. Think of yourself as a service. You know that as a service to the line of business folks and, you know, help them understand what what they need, how they accomplished their mission. Maybe give them a short list of solutions to help them out, but really start tracking them. You know what they're accomplishing, and that will help fuel. Then you reinvestments help. You know where to spend your money next And really, you know, just fuel this whole mission accomplishment. >> One of the things that we've been talking a lot about on the Cube for for years is the new role of the chief data officer in any organizations. A lot of federal agencies air now, also putting in their own chief date officers. Can you talk a little bit about what you've seen and what and how they're being used? >> Yeah, so they're our chief data officers in the organization's it again. That's one of those skills were you know, government's going to compete with the private sector for them, and there's probably not enough to go around Andi. And so it's a very precious commodity. And, you know, it is especially like in your research organizations. You've got chief data officers there, but in a lot of the other areas. And, you know, especially in the civilian government, you may not be able to have your old, you know, chief Data officer. Right? You certainly have all the data, but you may not have someone like that. And that's where you know some of the things that that I that that I'm advising agencies to look for us who can help you, then give you some of these big data and you know, a I and ML solutions that your line of business folks Khun, start to interface and work with. And maybe you have Chief data officers set up the data fields initially, but that's where you've got to start to democracy eyes, you know, a I and m l. And because you're never gonna have enough Chief data officers in anyone organization to possibly calm through all of that data on DSO, that's again where technology can help. >> Great. Well, Adelaide, thank you so much for coming on the Cube. It's been a pleasure. Having you >> was great being here. Thank you so much. >> I'm Rebecca Knight for John Furrier. Stay tuned. We will have more of the cubes. Live coverage of a ws public sector summit
SUMMARY :
She wrote to you by Amazon Web services. Live coverage of the ES W s Public Sector summit here in Washington D. It's I'm pleased to be here today, How Where do you Where do you see things from where you sit? And what we've seen is, you know, a lot of agencies not What do you see as the biggest obstacles? And we know when agencies, you know, were first Ask Goto the cloud security was, Because the big debate is you picked the right cloud for the right workload. And so the question is, how can you keep that So again, it's all kind of timed up beautifully And they have to agree Otherwise, you know, if you're innovating, you've got, So how would you describe the work force? be able to understand cloud and howto work with vendors, you know, and it's not necessarily, Can you talk a little bit about what you've seen and what And, you know, especially in the civilian government, you may not be able Having you Thank you so much. Live coverage of a ws public sector
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Phil Goodwin, IDC | VeaamOn 2018
>> Announcer: Live from Chicago, Illinois; it's theCUBE. Covering VeeamON 2018. Brought to you by Veeam. >> Welcome back to the Windy City, everybody. You're watching theCUBE, the leader in live tech coverage, where we go out to the events, we extract the signal from the noise. This is our second day at VeeamON 2018, our second year. I'm Dave Vellante with Stu Miniman, my co-host. Phil Goodwin is here, he's a research director at IDC's storage systems and software group. Phil, thanks very much for coming on theCUBE. >> Pleasure to be here today. >> So you've been to more VeeamONs than we have, so you've seen even a greater evolution, although we've been to a lot of VeeamUGs. We saw a lot of green. This company has painted Chicago in green. What's your take on the progression and ascendancy of Veeam beyond just being a virtualization specialist? >> Sure, obviously the most interesting thing about Veeam is how they really have become the high growth leader of this industry, and in many ways, kind of the darling of the industry because they've got a lot of the momentum, a lot of the attention that's going on in the data protection and recovery software space. I think what has really struck me over the years of these VeeamON conferences, and really from the very first one that I attended three years ago, is the degree to which there is an ecosystem that's been built up around the products that they have for things like disaster recovery as a service, backup as a service and so forth. Where people take the Veeam software, build it into their own products and go to market with that, and I think that's totally unique in the way they've done that compared to many of their competitors. >> Let's see, we're talking about 800 plus million dollars in bookings, mid-30% growth rates. I presume the data protection market's not growing that fast. >> No, although it's surprisingly strong. Last year it grew at about 7% rate. We don't expect it to keep going that fast but if you compare that to other stores' software, which is 1% to 2% or in some cases even negative, it's actually an area that's quite bright. >> Yeah it's grown much, much faster than the overall IT business, right? >> Oh yeah, absolutely. >> And so, why? Why is it growing faster? >> Well part of it's driven by capacity. A lot of the vendor models are associated with the capacity and so they charge upgrades every year and as data is growing at about 40% per year on a compound annual growth rate, that does cause customers to upgrade their licenses. But we're also seeing an acceleration in the deployment of applications so we expect IT organizations, according to our research, to add an additional 200 applications over the next 36 months. That's not a lot of new applications. What we find in many cases is what we would call the traditional incumbent vendors, who have their footprint within the enterprise, maintain that footprint in many cases, but those new applications have the opportunity to bring in new products and that's really where the opportunity for Veeam is. >> So part of the growth is somewhat artificial if I understand it in that it's pricing driven, and so that would suggest, given that data protection is largely insurance, that the CFOs are going to look at that line out and say, "Oh, this isn't sustainable." Unless, and I want to run this by you, research indicates that Fortune 1000 companies leave, over a three to four year period, billions of dollars each on the table because of not the most end-to-end or well-thought-out architected data protection solutions. Maybe that expands the TAM a little bit, but is that kind of growth sustainable? You've already sort of indicated it's not, but maybe talk about that a little bit. >> Right. The nature of threats has really changed a lot over the years too, so if you look back on computing, it used to be system failure, human error, and to some degree natural disaster were your biggest threats. Nowadays it's actually ransomware, malware, and other things that are much bigger threats than the traditional types of threats that organizations have dealt with. As the evolution of data protection has come about, what we've found is very much a willingness among IT organizations to not simply try and go with a single product, but to rather buy a best-in-class product for specific platforms. In the case of Veeam, I think they really did a very successful job of riding the virtual infrastructure wave when most of their competitors were architected specifically for second platform types of applications. >> Phil, one of the interesting things to watch in Veeam is their expansion beyond that virtualization. What insight can you give us about data protection and SAS and public cloud and service providers? A lot of those environments you would think that the platform or the provider might have a choice, so how does Veeam get in there? How much do customers really have choice there? >> That's really a great point because what is happening is we're moving data protection from the system level. We've moved it up to the virtualization layer and now it's really moving to the application layer, where it is the application developer whose building that data protection directly into their application. So what we're seeing is those application developers, which as you mentioned many are SAS applications on the web, building the data protection into their specific environment. But the other thing that's happening is IT organizations are suddenly realizing that much of that data that is in the web or with those SAS applications is not being protected according to the SLAs of the organization. They're using third party tools and applications like Veeam to bring that data back on site and to protect it according to what the requirements and government's requirements are. >> Okay, so let's unpack some of this. If I understood it correctly, going back to the developers, as architecting in the data protection approach, is that a result of the DeVops trend, infrastructure as code, or is it something else driving it? >> I think it's more being driven by the fact that these are discrete applications outside the data center. So if I'm inside the data center and I'm trying to protect 100 different applications, I may try and apply the same techniques to all of them, the same policies. But these are applications like Salesforce.com, or Payday, or other applications that are really, for lack of a better term, a single application. That environment really doesn't have to consider the other systems within a data center. >> So it's the SAS guy saying "one size fits all." >> Phil: For them, yes. >> Which, by the way, is an age-old problem inside the data center. Either you were not protected enough or you were paying too much. Do companies like Veeam solve that problem by providing more granularity and maybe aligning better with that? >> Yeah. They go attack the problem in a couple of different ways. First of all, they certainly have their traditional business within the data center, but they're also partnering with many of the cloud-based organizations like Azure and Amazon and others to be able to help organizations protect data they have in the cloud. Plus they're working with specific applications to be able to provide that kind of protection for a SAS app. >> I want to come back to something you were talking about with Stu about best of breeds. We do a lot of these shows. You talk to a lot of customers and a lot of technology companies. You get two ends of the spectrum. You get the best of breed guys like Veeam say, "Hey, we're best of breed, "why would you buy that old, clunky, "outdated backup capability?" And then, without naming names, you get the integrated full stack companies going, "Why would anybody buy from some tiny little company? "Oh yeah, okay they're 800 million, "but they can't do digital transformation and big data "and SAS and blah blah blah! "So why would anybody, who cares about backup?" So you have two completely counterpoised positions. How can you help us parse through that? >> I think a lot of it comes down to who is the actual consumer and buyer of the solution and that's indeed changing. What we're seeing much more is it is the application developer, the application provider, or even the line of business making the decision as to what applications are being deployed, as opposed to the central IT organization. So whereas the central IT organizations say "This is part of digital transformation," the business unit may be buying other applications. >> We talked a little earlier about money being left on the table. I don't know what your research shows but clearly there's opportunities there that's not being harvested today. From a cost-benefit analysis standpoint, I know it's one area that you focus on and spend some time there, is it a reasonable expectation that CFOs will actually look at that lost opportunity, that soft revenue that they're losing, which really is not that soft, and say, "Hey, we actually need "to increase our spending in this area?" >> Some of them, yes. What you really find is a maturity curve, of course, where you have some organizations that really have a very traditional view and have not tried to move forward. But our research is showing that about 60% of organizations have embarked on some kind of digital transformation, and that about 70% have a cloud-first perspective. Those organizations really are looking at those kinds of opportunities, both in terms of cost, opportunity cost or absolute cost, and saying, "How can we optimize this environment entirely?" >> If I were the CFO, and let's say I had the cash so I wasn't capital constrained, I would still say, "Look, this is insurance, "so figure out a way to get more value out of this data. "You got all of this data in the backup repository, "what can we do with that? "What analysis can we do? "Can we maybe be more efficient "with regard to how we do security?" It's like the US government. "Can we have this agency talk to that agency "and figure out a way we can get more leverage?" and really be putting pressure on them to do that. Is that an unreasonable expectation for CFOs? >> No, and in fact what our research has shown is that about 40% of organizations use their backup data sets for analytics. They also, about 30% of them, 33% use it for other purposes such as development and test, staging, others. So organizations really are trying to leverage that vast amount of information that they have for other purposes. One of the challenges that come out though is GDPR, the European regulation to the right to be forgotten and the way organizations have to be able to manage that data. Going into those data repositories, including backup data sets, to say "Okay, this is data "that we have to expunge by regulation." >> Phil, I wonder, we've been talking about the threats of GDPR and you might get sued or everything. The last few years, we've really been talking about how we get insights and data. Insights can transform businesses around data. Is GDPR a threat to this whole wave of getting value out of data? >> I don't think it's a threat to getting the value out of the data, I think it's a threat to how you manage that data. And the threat is much more widespread than many organizations realize. If you're doing business with anyone who is European or has traveled to Europe, and really any kind of footprint in that regard can potentially put your organization at risk if you're capturing any of that data. >> But that stat you just threw out was pretty interesting. The 40% percent of organizations that you surveyed are actually doing some types of analytics with their backup data. I would think that governance and compliance and GDPR related stuff, they're going to take, those 40% are going to take a similar approach to GDPR. Say, "Okay, guys, we got to do this. "Find some more value out of it, "or else get you in a headlock." Right? That's a huge number! >> Right, and one of the ways you do that is, and that Veeam has done is to open up APIs, application programming interfaces, to allow third party organizations to leverage that data repository and do that kind of analytics. Veaam, themselves, or any other backup vendor can't really leverage, or can't really do that, but by opening that up to third parties it increases that ecosystem and increases the value that IT organizations can get from their data and their investment. >> Some of your research. Maybe you can highlight some of the stuff you're proud of, fun stuff you've been working on, things that are current, recent, that you want to highlight to the audience. >> I think some of the interesting things, the trends in the industry really are that the kinds of things like backup and recovery and high availability and disaster recovery, we see really going into a continuum of availability. Where, if I can move data across geographies, and I can recover my application seamlessly regardless of where the data is, why do I ever need to have disaster recovery again? And in fact, that's where we believe availability is going, and in fact the theme for Veeam at this show is hyper-availability. One of the ways you do that is by placing the data in the right locations for that kind of recovery. Watching from the days of backing up once a day onto tape to continuous availability is actually a pretty interesting development. >> So who's doing a good job in this place? Sounds like Veeam is getting it done obviously, and the numbers speak for themselves. You got the startups, Cohesity, Rubrik, Zerto obviously plays in there. You have Veritas is supposedly retooling. You had Bill Coleman in there, former BEA guy who's supposedly put a lot of R and D into that. You got the leader in Dell EMC. Obviously they have a lot of resource, spend a lot of money, they're going through a retooling process. IBM has software defined everything. It seems like it's jump ball right now instead of wide open. >> It really is. You look at, you mentioned Dell EMC, they're focusing on IOT. Well IOT generates a phenomenal amount of data. What data needs to be captured, how does it need to be captured, protected, managed, is going to be a huge issue for organizations so that's a very interesting target. Veritas has been looking at their 360 data management and really taking a holistic view of data management and they're doing some very interesting things there. Commvault has done actually a pretty nice job of getting into some cloud-related kinds of things. And then finally as you mentioned, Rubrik and Cohesity, I would put them along with Veeam as probably the three companies that right now are disrupting this industry the most. There are probably certainly some other ones that are up and coming, but in terms of those that are really providing some disruption, I would probably go with those three. >> Alright, they're breaking down VeeamON 2017. Phil, thanks for coming on theCUBE. Great stuff, really good analysis. Appreciate you having on. >> Pleasure, guys, take care. >> The trains are backing up. We're trying to jam everything in before they shut down our studio, so we'll be right back right after this short break. (upbeat music)
SUMMARY :
Brought to you by Veeam. Welcome back to the Windy City, everybody. so you've seen even a greater evolution, is the degree to which there is an ecosystem I presume the data protection market's We don't expect it to keep going that fast A lot of the vendor models are associated with the capacity that the CFOs are going to look at that line out and say, of riding the virtual infrastructure wave Phil, one of the interesting things to watch in Veeam that much of that data that is in the web is that a result of the DeVops trend, So if I'm inside the data center is an age-old problem inside the data center. of the cloud-based organizations You get the best of breed guys like Veeam say, or even the line of business making the decision I know it's one area that you focus on and that about 70% have a cloud-first perspective. and really be putting pressure on them to do that. the European regulation to the right to be forgotten about the threats of GDPR I think it's a threat to how you manage that data. and GDPR related stuff, they're going to take, Right, and one of the ways you do that is, recent, that you want to highlight to the audience. One of the ways you do that is by placing the data and the numbers speak for themselves. as probably the three companies that right now Appreciate you having on. so we'll be right back right after this short break.
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Eric Burgener, IDC | CUBEConversation
(funky music) >> Welcome back. Now we're sitting here with Eric Burgener, who's a research vice president in the storage coop at IDC. Eric, you've listened to Infinidat's portfolio announcement, what do you think? >> Yeah Peter, thanks for having me on the show, so, I've got a couple of reactions to that. I think what they've announced is playing into a couple of major trends that we've seen in the enterprise. Number one is, as companies undergo digital transformation, the efficiency of the IT operations is really a critical issue. And so, I've seen a couple of things with this announcement that will really play into that area. They've got a much larger, much denser platform at this point, that will allow a lot more consolidation of work loads, and that's sort of an area that Infinidad has focused on in the past, is to consolidate a lot of different workloads under one platform. So I think the efficiency of those kind of operations will increase going forward with this announcement. Another area that sort of plays into this is every organization needs multiple storage platforms to be able to meet their business requirements, and what we've seen with this announcement is, they're basically providing multiple platforms but that are all built around the same architecture, so that has management ease of use advantages associated with that. So that's another benefit that will potentially allow CIOs to move to a smaller number of vendors, and fewer administrative skill sets, yet still meet their requirements. And I think the other area that's sort of a big issue here is what they're announcing in the hybrid cloud arena, so clearly enterprises are operating as hybrid clouds today, well over 70% of all organizations actually have hybrid cloud operations in place. What we've seen with this announcement is an ability for people to leverage the full storage management data set of an Infinidat platform, while they leverage multiple clouds on the back end, and if they need to move between clouds they have an ability to do that with the way they're operating with this new feature, the Netwrix cloud, and so that really breaks the lock-in that you see from a lot of cloud operations out there today, that in certain cases can really limit the flexibility that a CIO has to meet their business requirements. >> Let me build on that a second, so really what you're saying is that by not binding the data to the cloud, the business gets greater flexibility in how they're going to use the data, how they're going to apply the data, both from an application standpoint as well as a resource and cost standpoint. >> Absolutely, I mean moving to the cloud is actually sort of a fluid decision that sometimes you need to move things back, we've actually seen a lot of repatriation going on. People that started in the cloud, then as things change, they need to move things back, or maybe they want to move to another cloud operation but they might have moved from Amazon to Google or Microsoft. What we're seeing with Netwrix cloud is an ability, basically to do that it breaks that lock-in. >> Great. >> They can still take advantage of those back-end platforms. >> Fantastic. Eric Burgener, IDC research vice president, storage. Back to you Dave.
SUMMARY :
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Brett Roscoe, NetApp & Laura Dubois, IDC | NetApp Insight Berlin 2017
>> Announcer: Live from Berlin, Germany, it's theCUBE! Covering NetApp Insight 2017. Brought to you by NetApp. (rippling music) Welcome back to theCUBE's live coverage of NetApp Insight. I'm Rebecca Knight, your host, along with my cohost Peter Burris. We are joined by Brett Roscoe. He is the Vice President for Solutions and Service Marketing at NetApp, and Laura Dubois, who is a Group Vice President at IDC. Thanks so much for coming on the show. Yeah, thanks for having us. Thank you for having us. So, NetApp and IDC partner together and worked on this big research project, as you were calling it, a thought leadership project, to really tease out what the companies that are thriving and being successful with their data strategies are doing, and what separates those from those that are merely just surviving. Do you want to just lay the scene for our viewers and explain why you embarked on this? Well, you know, it's interesting. NetApp has embarked on its own journey, right, its own transformation. If you look at where the company's been really over the past few years in terms of becoming a traditional storage company to a truly software, cloud-focused, data-focused company, right? And that means a whole different set of capabilities that we provide to our customers. It's a different, our customers are looking at data in a different way. So what we did was look at that and say we know that we're going through a transformation, so we know our customers are going through a journey themselves. And whatever their business model is, it's being disrupted by this digital economy. And we wanted a way to work with IDC and really help our customers understand what that journey might look like, where they might be on that path, and what are the tools and what are the engagement models for us to help them along that journey? So that was really the goal, was really, it's engagement with our customers, it's looking and being curious about where they are on their journey on digital, and how do they move forward in that, in doing all kinds of new things like new customer opportunities and new business and cost optimization, all that kind of stuff. So that's really what got us interested in the project to begin with. Yeah, and I would just add to that. Revenue's at risk of disruption across pretty much every industry, and what's different is the amount of revenue that's at risk within one industry to the next. And all of this revenue that's at risk, is really as a consequence of new kinds of business models, new kinds of products and services that are getting launched new ways of engaging with customers. And these are some of the things that we see thrivers doing and outperforming merely just survivors, or even just data resisters. And so we want to understand the characteristics of data thrivers, and what are they doing that's uniquely different, what are their attributes versus companies that are just surviving. So let's tease that out a little bit. What are these data thrivers doing differently? What are some of the best practices that have emerged from this study? Well I mean, I think if you look at there's a lot of great information that came out of the study for us in terms of what they're doing. I think in a nutshell, it's really they put a focus on their data and they look at it as an asset to their business. Which means a lot of different things in terms of how is the data able to drive opportunities for them. I mean, there's so many companies now that are getting insights from their data, and they're able to push that back to their customer. I mean, NetApp is a perfect example of that. We actually do that with our customers. All the telemetry data we collect from our own systems, we provide that information back to our customers so they can help plan and optimize their own environments. So I think data is certainly, it's validated our theory, our message of where we're going with data, but I think the data focus, I mean, there's lot of other attributes, there's the focus of hiring chief data officers within the company, there's certainly lots of other attributes, Laura, that you can comment on. Yeah, I mean, we see new roles emerging around data, right, and so we see the rise of the data management office. We see the emergence of a Chief Data Officer, we see data architects, certainly data scientists, and this data role that's increasingly integrated into sort of the traditional IT organization, enterprise, architecture. And so enterprise, architecture and these data roles very, very closely aligned is one, I would say, example of a best practice in terms of the thriver organizations, is having these data champions, if you will, or data visionaries. And certainly there's a lot of things that need to be done to have a successful execution, and a data strategy as a first place, but then a successful execution around data. And there's a lot of challenges that exist around data as well. So the survey highlighted that obviously data's distributed, it's dynamic and it's diverse, it's not only in your private cloud but in the public cloud, I think it's at 34% on average of data is in a public cloud. So, how to deal with these challenges is, I think, also one of the things that you guys wanted to highlight. Yeah, and I think the other big revelation was the thrivers, one of the aspects, so not their data focus but also they're making business decisions with their data. They tend to use that data in terms of their operations and how they drive their business. They tend to look for new ways to engage with their customers through a digital or data-driven experience. Look at the number of mobile apps coming out of consumer, really B to C kind of businesses. So there's more and more digital focus, there's more and more data focus, and there's business decisions made around that data. So, I want to push you guys on this a little bit. 'Cause we've always used data in business, so that's not new. There's always been increasing amounts of data being used. So while the volume's certainly new, it's very interesting, it's by itself not that new. What is new about this? What is really new about it that's catalyzing this change right now? Have you got some insights into that? Well, I would just say if you look at some of the largest companies that are no longer here, so you've got Blockbuster, you've got Borders Books and Music, you've got RadioShack, look at what Amazon has done to the retail industry. You look at what Uber is doing to the transportation industry. Look at every single industry, there's disruption. And there's the success of this new innovative company, and I think that's why now. Yes, data has always been an important attribute of any kind of business operation. As more data gets digital, combine that with innovation and APIs that allow you to, and the public cloud, allow you to use that as a launch pad for innovation. I think those are some of the things about why now. I mean, that would be my take, I don't know-- Yeah, I think there's a couple things. Number one, I think yes, businesses have been storing data for years and using data for years, but what you're seeing is new ways to use the data. There's analytics now, it is so easy to run analytics compared to what it was just years ago, that you can now use data that you've been storing for years and run historical patterns on that, and figure out trends and new ways to do business. I think the other piece that is very interesting is the machine learning, the artificial intelligence, right? So much of the industry now, I mean, look at the automotive industry. They are collecting more information than I bet they ever thought they would, because the autonomous driving effort, all of that, is all about collecting information, doing analytics on information, and creating AI capabilities within their products. So there's a whole new business that's all new, there's whole new revenue streams that are coming up as a result of leveraging insights from data. So let me run something by ya, 'cause I was looking for something different. It used to be that the data we were working was what I call stylized data. You can't go out here in Berlin and wander the streets and find Accounting. It doesn't exist, it's human-made, it's contrived. HR is contrived. We have historically built these systems based on transactions, highly stylized types of data. There's only so much you can do with it. But because of technology, mobile, IOT, others, we now are utilizing real world data. So we're collecting an entirely new class of data that has a dramatic impact in how we think about business and operations. Does that comport with what the study said, that study respondents focusing on new types of data as opposed to just traditional sources of data? We certainly looked at correlations of what data thrivers are doing by different types of data. I would say, in terms of the new types of data that are emerging, you've got time series data, stream data, that's increasingly important. You've got machine-generated data from sensors. And I would say that one thing that the thrivers do better than merely just survivors, is have processes and procedures in place to action the data. To collect it and analyze it, as Brett pointed out, is accessible, and it's easy. But what's not easy to is to action results out of that data to drive change and business processes, to drive change in how things are brought to market, for example. So, those are things that data thrivers are doing that maybe data survivors aren't. I don't know if you have anything to add to that. Yeah, no, I think that's exactly right. I think, yes, traditional data, but it's interesting because even those traditional data sets that have been sitting there for years have untapped value. >> Peter: Wikibon knew types of data. That's right. But we've also been doing data warehousing, analytics for a long time. So it seems as though, I would guess, that the companies that are leading, many that you mentioned, are capturing data differently, they're using analytics and turning data into value differently, and then they are taking action based on that data differently. And I'm wondering if across the continuum that you guys have identified, of thrivers all the way down to survivors, and you mentioned one other, data-- >> Laura: resisters. resisters, and there was, anyways. So there's some continuum of data companies. Do they fall into that pattern, where I'm good at capturing data, I'm good at generating analytics, but I'm not good at taking action on it? Is that what a data resister is? So a data resister is sort of the one extreme. Companies that don't have well-aligned processes where they're doing digital transformation on a very ad hoc basis, it's not repeatable. They're somewhat resistant to change. They're really not embracing that there's disruption going on that data can be a source of enablement to do the disrupting, not being disrupted. So they're kind of resisting those fundamental constructs, I would say. They typically tend to be very siloed. Their IT's in a very siloed architecture where they're not looking for ways to take advantage of new opportunities across the data they're generating, or the data they're collecting, rather. So that would be they're either not as good at creating business value out of the data they have access to. Yes, that's right, that's right. And then I think the whole thing with thrivers is that they are purposeful. They set a high level objective, a business-level objective that says we're going to leverage data and we're going to use digital to help drive our business forward. We are going to look to disrupt our own business before somebody disrupts it for us. So how do you help those data resistors? What's your message to them, particularly if they may not even operate with the belief that data is this asset? I mean, that's the whole premise of the study. I think the data that comes out, like you know, hey data thrivers, you're two times more likely to draw two times more profitability to there's lots of great statistics that we pulled out of this to say thrivers have a lot more going for them. There is a direct corelation that says if you are taking a high business value of your data, and high business value of the digital transformation that you are going to be more profitable, you're going to generate more revenue, and you're going to be more relevant in the next 10 to 20 years. And that's what we want to use that, to say okay where are you on this journey? We're actually giving them tools to measure themselves by taking assessments. They can take an assessment of their own situation and say okay, we are a survivor Okay, how do we move closer to being a thriver? And that's where NetApp would love to come in and engage and say let us show you best practices, let us show you tools and capabilities that we can bring to bear to your environment to help you go a little bit further on that journey, or help you on a path that's going to lead you to a data thriver. Yeah, that's right, I agree with that. (laughs) What is the thing that keeps you up at night for the data resister, though, in the sense of someone who is not, does not have, maybe not even capturing and storing the data but really has no strategy to take whatever insights the data might be giving them to create value? I don't know, that's a hard question. I don't know, what keeps you up at night? Well, I think if I were looking at a data resister, I think the stats, the data's against them. I mean, right? If you look at a Fortune 500 company in the 1950s, their average lifespan was something like 40 years. And by the year 2020, the average lifespan of an S&P 500 company is going to be seven years, and that's because of disruption. Now, historically that may have been industrial disruption, but now it's digital disruption, and that right there is, if you're feeling like you're just a survivor, that ought to keep a survivor up at night. If I can ask too. It's, for example, one of the reasons why so many executives say you have to hire millennials, because there's this presumption that millennials have a more natural affinity with data, than older people like me. Now, there's not necessarily a lot of stats that definitely prove that, but I think that's one of the, the misperceptions, or one of the perceptions, that I have to get more young people in because they'll be more likely to help me move forward in an empirical style of management than some older people who are used to a very, very different type of management practice. But still there are a lot of things that companies, I would presume, would need to be able to do to move from one who's resisting these kinds of changes to actually taking advantage of it. Can I ask one more question? Is it that, did the research discover that data is the cause of some of these, or just is correlated with success? In other words, you take a company like Amazon, who did not have to build stores like traditional retailers, didn't have to carry that financial burden, didn't have to worry so much about those things, so that may be starting to change, interestingly enough. Is that, so they found a way to use data to alter that business, but they also didn't have to deal with the financial structure of a lot of the companies they were competing with. They were able to say our business is data, whereas others had said our business is serving the customer with these places in place. So, which is it? Do you think it's a combination of cause and effect, or is it just that it's correlated? Hmm. I would say it's probably both. We do see a correlation, but I would say the study included companies whose business was data, as well as companies that were across a variety of industries where they're just leveraging data in new ways. I would say there's probably some aspects of both of that, but that wasn't like a central tenent of the study per se, but maybe that will be phase two. Maybe we'll mine the data and try and find some insights there. Yeah, there's a lot more information that we can glean from this data. We think this'll be an ongoing effort for us to kind of be a thought leader in this area. I mean, the data proved that there was 11% of those 800 respondents that are thrivers, which means most people are not in that place yet. So I think it's going to be a journey for everyone. Yes, I agree that some companies may have some laws of physics or some previous disruptions like brick and mortar versus online retail, but it doesn't mean there's not ways that traditional companies can't use technology. I mean, you look at, in the white paper, we used examples like General Electric and John Deere. These are very traditional companies that are using technology to collect data to provide insights into how customers are using their products. So that's kind of the thought leadership that any company has to have, is how do I leverage digital capabilities, online capabilities, to my advantage and keep being disruptive in the digital age? I think that's kind of the message that we want them to hear. Right, and I would just add to that. It's not only their data, but it's third-party data. So it's enriching their data, say in the case of Starbucks. So Starbucks is a company that certainly has many physical assets. They're taking their customer data, they're taking partner data, whether that be music data, or content from the New York Times, and they're combining that all to provide a customer experience on their mobile app that gives them an experience on the digital platform that they might have experienced in the physical store. So when they go to order their coffee in their mobile pay app, they don't have to wait in line for their coffee, it's already paid for and ready when they go to pick it up. But while they're in their app, they can listen to music or they can read the New York Times. So there's a company that is using their own data plus third party data to really provide a more enriched experience for their company, and that's a traditional, physical company. And they're learning about their customers through that process too. Exactly, exactly, right. Are there any industries that you think are struggling more with this than others? Or is it really a company-specific thing? Well, the research shows that companies in ever industry are facing disruption, and the research shows that companies in every industry are reacting to that disruption. There are some industries that tend to have, obviously by industry they might have more thrivers or more resisters, but nothing I can per se call out by industry. I think retail is the one that you can point to and say there's an industry that's really struggling to really keep up with the disruption that the large, people like Amazon and others have really leveraged digital well advanced of them, well in advance of their thought process. So I think the white paper actually breaks down the data by industry, so you can kind of look at that, I think that will provide some details. But I think every, there is no industry immune, we'll just put it that way. And the whole concept of industry is undergoing change as well. That's true, that is true, everything's been disrupted. Great, well, Brett and Laura thank you so much for coming on our show. We had a great conversation. Thank you. Enjoy your time. You're watching theCUBE, we'll have more from NetApp Insight after this. (rippling music)
SUMMARY :
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John Rydning, IDC | Western Digital the Next Decade of Big Data 2017
>> Announcer: Live from San Jose, California, it's theCUBE covering innovating to fuel the next decade of big data. Brought to you by Western Digital. >> Hey, welcome back everybody. Jeff Frick, here with theCUBE. We are at the Western Digital Headquarters in San Jose, California. It's the Al-Mady Campus. A historic campus. It's had a lot of great innovation, especially in hard drives for years and years and years. This event's called Innovating to Fuel the Next Data Big Data. And we're excited to have a big brain on. We like to get smart people who's been watching this story for a while and will give us a little bit of historical perspective. It's John Rydning. He is the Research Vice President for Hard Drives for IEC. John, Welcome. >> Thank you, Jeff. >> Absolutely. So, what is your take on today's announcement? >> I think it's our very meaningful announcement, especially when you consider that the previous BIGIT Technology announcement for the industry was Helium, about four or five years ago. But, really, the last big technology announcement prior to that was back in 2005, 2006, when the industry announced making this transition to what they called at that time, "Perpendicular Magnetic Recording." And when that was announced it was kind of a similar problem at that time in the industry that we have today, where the industry was just having a difficult time putting more data on each disc inside that drive. And, so they kind of hit this technology wall. And they announced Perpendicular Magnetic Recording and it really put them on a new S curve in terms of their ability to pack more data on each disc and just kind of put it in some perspective. So, after they announce Perpendicular Magnetic Recording, the capacity per disc increased about 30% a year for about five years. And then over, really, a ten year period, increased about an average of about 20% a year. And, so today's announcement is I see a lot of parallels to that. You know, back when Perpendicular Magnetic Recording was announced, really they build. They increased the capacity per platter was growing very slowly. That's where we are today. And with this announcement of MAMR Technology the direction that Western Digital's choosing really could put the industry on a new S curve and putting in terms of putting more capacity, storage capacity on each one of those discs. >> It's interesting. Always reminds me kind of back to the OS in Microsoft in Intel battles. Right? Intel would come out with a new chip and then Microsoft would make a bigger OS and they go back and back and forth and back and forth. >> John: Yeah, that's very >> And we're seeing that here, right? Cuz the demands for the data are growing exponentially. I think one of the numbers that was thrown out earlier today that the data thrown off by people and the data thrown off by machines is so exponentially larger than the data thrown off by business, which has been kind of the big driver of IT spin. And it's really changing. >> It's a huge fundamental shift. It really is >> They had to do something. Right? >> Yeah, the demand for a storage capacity by these large data centers is just phenomenal and yet at the same time, they don't want to just keep building new data center buildings. And putting more and more racks. They want to put more storage density in that footprint inside that building. So, that's what's really pushing the demand for these higher capacity storage devices. They want to really increase the storage capacity per cubic meter. >> Right, right. >> Inside these data centers. >> It's also just fascinating that our expectation is that they're going to somehow pull it off, right? Our expectation that Moore's laws continue, things are going to get better, faster, cheaper, and bigger. But, back in the back room, somebody's actually got to figure out how to do it. And as you said, we hit these kind of seminal moments where >> Yeah, that's right. >> You do get on a new S curve, and without that it does flatten out over time. >> You know, what's interesting though, Jeff, is really about the time that Perpendicular Magnetic Recording was announced way back in 2005, 2006, the industry was really, already at that time, talking about these thermal assist technologies like MAMR that Western Digital announced today. And it's always been a little bit of a question for those folks that are either in the industry or watching the industry, like IDC. And maybe even even more importantly for some of the HDD industry customers. They're kind of wondering, so what's really going to be the next technology race horse that takes us to that next capacity point? And it's always been a bit of a horse race between HAMR and MAMR. And there's been this lack of clarity or kind of a huge question mark hanging over the industry about which one is it going to be. And Western Digital certainly put a stake in the ground today that they see MAMR as that next technology for the future. >> (mumbles words) Just read a quote today (rushes through name) key alumni just took a new job. And he's got a pin tweet at the top of his thing. And he says, "The smart man looks for ways "To solve the problem. "Or looks at new solutions. "The wise man really spends his time studying the problem." >> I like that. >> And it's really interesting here cuz it seems kind of obvious there. Heat's never necessarily a good thing with electronics and data centers as you mentioned trying to get efficiency up. There's pressure as these things have become huge, energy consumption machines. That said, they're relatively efficient, based on other means that we've been doing they compute and the demand for this compute continues to increase, increase, increase, increase. >> Absolutely >> So, as you kind of look forward, is there anything kind of? Any gems in the numbers that maybe those of us at a layman level are kind of a first read are missing that we should really be paying attention that give us a little bit of a clue of what the feature looks like? >> Well, there's a couple of major trends going on. One is that, at least for the hard drive industry, if you kind of look back the last ten years or so, a pretty significant percentage of the revenue that they've generated a pretty good percentage of the petabytes that they ship have really gone into the PC market. And that's fundamentally shifting. And, so now it's really the data centers, so that by the time you get to 2020, 2021, about 60 plus percent of the petabytes that the industry's shipping is going into data centers, where if you look back a few years ago, 60% was going into PCs. That's a big, big change for the industry. And it's really that kind of change that's pushing the need for these higher capacity hard drives. >> Jeff: Right. >> So, that's, I think, one of the biggest shifts has taking place. >> Well, the other thing that's interesting in that comment because we know scale drives innovation better than anything and clearly Intel microprocessors rode the PC boom to get out scale to drive the innovation. And, so if you're saying, now, that the biggest scale is happening in the data center Then, that's a tremendous force for innovation in there versus Flash, which is really piggy-backing on the growth of these jobs, because that's where it's getting it's scale. So, when you look at kind of the Flash hard drive comparison, right? Obviously, Flash is the shiny new toy getting a lot of buzz over the last couple years. Western Digital has a play across the portfolio, but the announcement earlier today said, you're still going to have like this TenX cost differentiation. >> Yeah, that's right. >> Even through, I think it was 20, 25. I don't want to say what the numbers were. Over a long period of time. You see that kind of continuing DC&E kind of conflict between those two? Or is there a pretty clear stratification between what's going to go into Flash systems, or what's going to hard drives? >> That's a great question, now. So, even in the very large HyperScale data centers and we definitely see where Flash and hard disk drives are very complimentary. They're really addressing different challenges, different problems, and so I think one of the charts that we saw today at the briefing really is something that we agree with strongly at IDC. Today, maybe, about 7% or 8% of all of the combined HDD SSD petabyte shipped for enterprise are SSD petabytes. And then, that grows to maybe ten. >> What was it? Like 7% you said? >> 6% to 7%. >> 6% to 7% okay. Yeah, so we still have 92, 93%, 94% of all petabytes that again are HDD SSD petabytes for enterprise. Those are still HDD petabytes. And even when you get out to 2020, 2021, again, still bought 90%. We agree with what Western Digital talked about today. About 90% of the combined HDD SSD petabytes that are shipping for enterprise continue to be HDD. So, we do see the two technologies very complementary. Talked about SSD is kind of getting their scale on PCs and that's true. They really are going to quickly continue to become a bigger slice of the storage devices attached to new PCs. But, in the data center you really need that bulk storage capacity, low cost capacity. And that's where we see that the two SSDs and HDDs are going to live together for a long time. >> Yeah, and as we said the conflict barrier, complimentary nature of the two different applications are very different. You need the big data to build the models, to run the algorithms, to do stuff. But, at the same time, you need the fast data that's coming in. You need the real time analytics to make modifications to the algorithms and learn from the algorithms >> That's right, yeah. It's the two of those things together that are one plus one makes three type of solution. Exactly, and especially to address latency. Everybody wants their data fast. When you type something into Google, you want your response right away. And that's where SSDs really come into play, but when you do deep searches, you're looking through a lot of data that has been collected over years and a lot of that's probably sitting on hard disc drives. >> Yeah. The last piece of the puzzle, I just want to you to address before we sign off, That was an interesting point is that not just necessarily the technology story, but the ecosystem story. And I thought that was really kind of, I thought, the most interesting part of the MAMR announcement was that it fits in the same form factor, there's no change to OS, there's no kind of change in the ecosystem components in which you plug this in. >> Yeah, that's right. It's just you take out the smaller drive, the 10, or the 12, or whatever, or 14 I guess is coming up. And plug in. They showed a picture of a 40 terabyte drive. >> Right. >> You know, that's the other part of the story that maybe doesn't get as much play as it should. You're playing in an ecosystem. You can't just come up with this completely, kind of independent, radical, new thing, unless it'S so radical that people are willing to swap out their existing infrastructure. >> I completely agree. It's can be very difficult for the customer to figure out how to adopt some of these new technologies and actually, the hard disk drive industry has thrown a couple of technologies at their customers over the past five, six years, that have been a little challenging for them to adopt. So, one was when the industry went from a native 512 by sectors to 4K sectors. Seems like a pretty small change that you're making inside the drive, but it actually presented some big challenges for some of the enterprise customers. And even the single magnetic recording technologies. So, it has a way to get more data on the disc, and Western Digital certainly talked about that today. But, for the customer trying to plug and play that into a system and SMR technology actually created some real challenges for them to figure out how to adopt that. So, I agree that what was shown today about the MAMR technology is definitely a plug and play. >> Alright, we'll give you the last word as people are driving away today from the headquarters. They got a bumper sticker as to why this is so important. What's it say on the bumper sticker about MAMR? It says that we continue to get more capacity at a lower cost. >> (chuckles) Isn't that just always the goal? >> I agree. >> (chuckles) Alright, well thank you for stopping by and sharing your insight. Really appreciate it. >> Thanks, Jeff. >> Alright. Jeff Frick here at Western Digital. You're watching theCUBE! Thanks for watching. (futuristic beat)
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Vish Muichand, HPE & Eric Burgener, IDC | VMworld 2017
>> Narrator: Live from Las Vegas. It's the Cube. Covering VMWorld 2017, brought to you by VMWare and it's ecosystem partners. >> Okay welcome back everyone live here at VMWorld 2017 behind us we got the stage here set on the VMVillage, a lot of people hanging out, I'm John Furrier with Dave Alante our next guest is Vish Muichand who's the Senior Director of Product Manager HPE, Cube alumni Eric Burgener, Research Director at IDC. Guys welcome to the Cube. >> Thanks very much John. >> Vish, lot of storage action going on VMWare, you see Vsan, the cloud's here, true private cloud report from Wikibonds off the charts, showing a huge growth on prem, cloud operations, storage is impacted. What's the dots that we're connecting here this week? What's the storage story this week? >> So clearly there's a lot of different things happening in the marketplace right, different modes of operation and that in itself is demanding different approaches to infrastructure. So I think what you are seeing in the industry a variety of different approaches in storage, right? Whether it's external storage, whether it's software-defined storage, whether it's hyperconversions, or that's all flash storage. All of these things are coming together and trying to respond to the needs of data and how you want to process that data. >> We've been talking with, we talk to you guys a lot on the Cube, HP Discover, and we always say software's eating the world, we just heard Sanjay Punin from VMWare talking about it, he likes to drop that soundbyte. We take it one step further. He's a Harvard MBA, we got the bapsen mojo here. We say if software's eating the world, then data's eating software. So you guys have had a software core competence and you mentioned data. What is the impact and compromise, more and more data comes in from the edge, this primary, this secondary storage, this backup this data protection, it seems to be like this melting pot of changing architectures. How are you guys handling that at HP? >> Filling software is a very key element because it provides you with those capabilities, right? To really deal with the logical instantiation of assets and in this very virtualized world, this very dynamic world right now, gone are the days where you can do hardware type desegregation. Software gives you that speed, that agility, it gives you that flexibility. Gives you the changeability to move quickly. >> Eric you're at IDC you guys, this is your job. You guys track the market share, you guys have the pulse it's like keeping track of the baseball game. What inning, how are the Red Sox doing? Are they in first place are the Yankees catching up? What is the current state of the server virtualization because you know certainly the game's changing a little bit the world's going to cloud. What are you guys seeing in your research? >> Well so obviously most mainstream computing is running on virtualization, whether that's in the cloud or that's on prem. There's very little physical infrastructure left. There is still some of that but clearly that is not the future, virtualization is the future. >> So I wonder if I may, so you're saying virtualization is the future, so I wonder if we can unpack that a little bit because the theme here is cloud and everything is cloud related. Is your feeling, Eric, that that's sort of over your skis marketing, getting ahead of where the customer really is, I wonder if you could sort of elaborate. >> I think what the customers are really looking for is an easier way to do their jobs for less cost. And cloud provides that flexibility that you don't necessarily get if you're managing your own on-premise infrastructure, that's not 100% true based on some scale issues, but by and large, I think that's really what cloud brings to the table is a different payment model, and a flexibility that you wouldn't necessarily have with on prem infrastructure. >> So what are you guys seeing, do you feel as though the on-prem infrastructure leaders like HP, there are others obviously, are going to be able to bring that cloud-like simplicity to what do you call private cloud or whatever on-prem, is that happening, how fast is it happening, is it viable? >> Yeah so I absolutely think that's happening, in fact that's one of the reasons why software-defined storage is growing so fast is those type of products give you the kind of agility that you would normally get from a cloud environment and if you're running that on prem and you've implemented the right infrastructure around it then you're getting many of those same kind of benefits. Now you're paying for that hardware and software in a different manner than you do for the cloud, but you're getting many of those IT agility benefits that you might otherwise get from the cloud. >> And Dave, you know HP's tagline is Making Hybrid IT Simple right and so our point of view is that there is both on premise and off premise, just depending on what the usage models are and what the problems you're trying to solve, right. And bringing that simplicity where you may be going from a 100% on premise to maybe 20% off, but we've also seen some people at 50% off premise trying to come back a little bit on premise, right? So both directions I think are very very key. >> Is your point of view and I want Eric if you could chime in as well, from HPE's perspective, is hybrid IT sort of horses for courses in other words, workloads on prem versus workloads off prem, or is it beyond that some kind of federation model? >> So we see three key use cases. The first is of course wholesale, applications running on the cloud. Office 365, the perfect example of that, Sharepoint, Dropbox right, that's one. Then there is what I would call disaster recovery as a service, where you may want to have your third site in the cloud even though you got two sites on premise. Then there's also the third use case or in archiving that says how do I archive a portion of my data maybe into the cloud so it is online, but I don't have to manage it and I don't have to maybe deal with some of the associated costs around it. So these are the three sort of cases I see. >> Dave: Okay, what are you seeing in the customer base, Eric? >> Well so I completely agree that hybrid cloud is the way data centers are going to be built going forward. There are reasons to keep certain workloads on prem, generally there's performance, security or some kind of regulatory requirements that might make you put workloads on prem versus putting them in the cloud. It also depends on how often you're using the data. So Vish mentioned archive use cases. So that's a case where you need a lot of storage capacity that you keep for a long time but you may not necessarily be accessing it that much. If you're going to be accessing data a lot, that's another reason why you might consider bringing it on prem, as opposed to leaving it off prem. And of course the access, the costing access models that you get from people like Amazon and Azure are going to impact where you draw the line on that. >> So is there a difference between multi-cloud, I got a bunch of different clouds in my organization, I'm going to choose where to put stuff and cross-cloud sometimes you call it inter-clouding was, I like that term. >> Vish: You could dual source your cloud. >> And either dual source or federate or actually split application work. >> So I have seen several different aspects of that. So a customer has said to me that they need to move 20% of their data off premise, to do that they need two cloud vendors, and to get to two cloud vendors they need to see four or five of them so they can narrow it down and they they says okay, HPE all of the data that I have today is in your premise or with your equipment, how are you helping us broker that kind of arrangement. What are you doing to help federate some of that data? And work with some of these cloud vendors. So I think that's an interesting customer ask. >> Okay, well there's also cost consideration because if you multi-source or you have the opportunity to multi-source, you've got a competitive environment that's going to drive lower costs for you. As opposed to if you just got one choice. The other issue there is data mobility. If I'm locked into cloud vendor one, and it's very difficult, there's major switching costs to move, then that's another reason that might offset the potential price advantage I get from being able to go to any vendor. So there's a lot of vendors out there now, infrastructure vendors that are talking about making it easier to move data on prem to off prem, into different clouds from cloud to cloud and I think that's something that creates a more level playing field that really is going to ultimately result in lower costs. >> That's a great point about the costs, we'll just double down a quick question on that. Where are customers tripping over themselves in terms of total cost of ownership because what you're getting at here is hidden costs, right in plain sight. What are those trip fault wires if you will? What's the pitfalls what should they be looking for? >> Well, so I'll give you a general answer to that, but I think that it's very specific to workload type and the regulatory requirements that you're in but I'll tell ya one of the cases where we see repatriation, workloads moving from the cloud back into on prem is when you get to a certain level of scale. And the largest enterprises. >> John: Scale in terms of when to bring it back? >> Well just in terms of how >> or when to leave >> So how much data do I need to basically maintain in this environment and use on a regular basis. And the larger scale environments are the one where larger enterprises are able to actually bring back, create their own cloud infrastructure on prem, with their own environments and actually manage that for less cost than what they could otherwise pay a public cloud provider. >> So just to take it one step further, connect the next dot, the CXO, the CIO has to try to get some stability and there's some uncontrollable things certainly in retail it's predictable that the holiday season needs bursting or whatever so you do some things in the cloud but that's a known pattern, so you're saying that they're starting to recognize some of these scale issues for predictability they bring them on prem. Is that kind of what I'm getting? >> Well so the scale from a cost point of view, so if you're creating your own private cloud infrastructure and you're using the same kind of highly agile software to find storage designs to build that environment, you somewhat have the same ability to burst. Now yeah, you have to buy the hardware and there's redeployment issues and hopefully when we move forward towards much more composable infrastructure that becomes a lot easier problem to solve but that's you know some years in the future. But what I'm really talking about it's the cost. If I'm going to be maintaining a five petabyte data set over a ten year period, and I know what my access patterns are, is it cheaper to put that in Amazon or is it cheaper for me to build an infrastructure in house and maintain that myself. >> That's a great point. That's huge and Vish what's your reaction, is this basically validates all the action going on on the private cloud right now, on prem activity is setting up the cloud models. They can't do that unless you have the operating model. >> I'll talk about two things right, one called Cloud Bank and another one called Nimble Cloud Volumes and soon to be called HPE Cloud Volumes. So Cloud Bank allows you to take on premise data running on a three part array, and actually take a portion of that data onto either an on premise object store or an off premise object store. And we call that Cloud Bank working together with something called Recovery Managed Central and store once bringing that cloud picture together. Now the HPE cloud volumes on Nimble Cloud Volumes, it's another interesting concept where you have a cloud service that's block storage service, but it gives you the six nines SLA, it gives you the ability to do snapshots and transform data without a lot of charges that Eric talked about. It gives you the ability to move the data to different clouds because it's disagregated from the major cloud providers, it's connected via a close proximity connection so these are just two examples I think that show you how putting these used cases into action. >> Hey can we geek out a little bit here? (laughter) >> Aren't we geeking out now? You want to go deeper? >> So people want simplicity, we know that, we're talking about bringing cloud on prem. How do they get there? Well one of the ways is VVOLs, we sort of been talking about this, they haven't really taken off. Eric you've written some content around this. Like you said off camera, customers don't wake up in the morning and say I got to get me some VVOLs. But they do want simplicity. >> Absolutely, yeah. >> What are VVOLs, why do they matter, and how does it relate to simplicity. >> So yeah, let's talk a little bit about that. So what everybody no matter whether they're putting storage in the cloud, they're building on prem, they're building a private cloud, everybody wants to be able to manage their environments more easily, more intuitively, and one of the things that we've seen as a trend over the last five years is in general across the industry, storage mangement tasks are migrating away from dedicated storage admin teams, more towards IT generalists. In many cases, those are the virtual administrators. To enable that kind of a move, you need to make storage much easier to manage. So the whole idea behind VVOLs is to basically allow a non-storage person who maybe thinks about things in terms of I'd like to do this operation to an application for example, I've got Oracle running or I've got this file system here and I want to create a snapshot of it or I want to do some other task on it. To be able to just select it at the application level and perform that operation, that's very intuitive, it's easy for a non-storage person to understand and VVOLs effectively enables that kind of an ease of use management in block based environments. >> An application view of the storage? >> That's right, and I mean it's effectively it ties storage operations to a single virtual machine, and basically you're running an app on a virtual machine and so that's how you get that tie in in that way. But one other thing I'll say about VVOLs is that so it's not just what VMWare provides, there's some work that needs to be done on the storage array side to integrate with that management framework. And then how that vendor has chosen to integrate with that framework is going to determine the functionality that you have access to when you're using that VVOLs API. >> And how have you chosen to integrate with that framework? >> Yeah so Dave if you look at VVOLs, both HPE and HPE 3Par nimble have bene very very strongly focused on VVOLs in fact we've been working with VMWare gosh over the last five years now, on the reference architecture for VVOLs. Most recently we've now introduced replication support for both 3Parand nimble platforms with VVOLs and I think that capability now within VVOLs is a very important watershed capability because everybody needs resilience, disaster recovery. >> Automation's right around the corner, orchestration all big topics here at VMWorld. >> Correct and so that's a very key piece. And I think if you look at to Eric's point around simplicity, VVOLs is one key area. Two layers maybe I'd like to highlight as well. Number one is the visibility to what the application sees and within the Nimble community, they've talked about this app data gap, which is the applications not knowing why they can't get access to data and so this notion of bringing that level of understanding visibility to that gap saying is it in your computer infrastructure, is it in storage, is it in the network? So this notion of VMVision, Infosight, the Nimble (inaudible) because you're going to bring out the rest of the HPE portfolio I think is very key around simplicity. The third thing let's not forget, VMWare's built a whole ecosystem of management platforms around V-Center, V-Realize operations, all the orchestration and operation pieces and so continuing to integrate and offer customers that view is very key, right, so three prong vector I would say on making things simple. >> Also it gives HPE discovers coming up in Madrid shortly. Congratulations good to see you, Eric thanks so much for stopping by and sharing the IDC perspective. Great job, live coverage here at VMWorld 2017, I'm John Furrier, Dave Alante we'll be right back with more live coverage after this short break. >> Thank you.
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Chat w/ Arctic Wolf exec re: budget restraints could lead to lax cloud security
>> Now we're recording. >> All right. >> Appreciate that, Hannah. >> Yeah, so I mean, I think in general we continue to do very, very well as a company. I think like everybody, there's economic headwinds today that are unavoidable, but I think we have a couple things going for us. One, we're in the cyberspace, which I think is, for the most part, recession proof as an industry. I think the impact of a recession will impact some vendors and some categories, but in general, I think the industry is pretty resilient. It's like the power industry, no? Recession or not, you still need electricity to your house. Cybersecurity is almost becoming a utility like that as far as the needs of companies go. I think for us, we also have the ability to do the security, the security operations, for a lot of companies, and if you look at the value proposition, the ROI for the cost of less than one to maybe two or three, depending on how big you are as a customer, what you'd have to pay for half to three security operations people, we can give you a full security operations. And so the ROI is is almost kind of brain dead simple, and so that keeps us going pretty well. And I think the other areas, we remove all that complexity for people. So in a world where you got other problems to worry about, handling all the security complexity is something that adds to that ROI. So for us, I think what we're seeing is mostly is some of the larger deals are taking a little bit longer than they have, some of the large enterprise deals, 'cause I think they are being a little more cautious about how they spend it, but in general, business is still kind of cranking along. >> Anything you can share with me that you guys have talked about publicly in terms of any metrics, or what can you tell me other than cranking? >> Yeah, I mean, I would just say we're still very, very high growth, so I think our financial profile would kind of still put us clearly in the cyber unicorn position, but I think other than that, we don't really share business metrics as a private- >> Okay, so how about headcount? >> Still growing. So we're not growing as fast as we've been growing, but I don't think we were anyway. I think we kind of, we're getting to the point of critical mass. We'll start to grow in a more kind of normal course and speed. I don't think we overhired like a lot of companies did in the past, even though we added, almost doubled the size of the company in the last 18 months. So we're still hiring, but very kind of targeted to certain roles going forward 'cause I do think we're kind of at critical mass in some of the other functions. >> You disclose headcount or no? >> We do not. >> You don't, okay. And never have? >> Not that I'm aware of, no. >> Okay, on the macro, I don't know if security's recession proof, but it's less susceptible, let's say. I've had Nikesh Arora on recently, we're at Palo Alto's Ignite, and he was saying, "Look," it's just like you were saying, "Larger deal's a little harder." A lot of times customers, he was saying customers are breaking larger deals into smaller deals, more POCs, more approvals, more people to get through the approval, not whole, blah, blah, blah. Now they're a different animal, I understand, but are you seeing similar trends, and how are you dealing with that? >> Yeah, I think the exact same trends, and I think it's just in a world where spending a dollar matters, I think a lot more oversight comes into play, a lot more reviewers, and can you shave it down here? Can you reduce the scope of the project to save money there? And I think it just caused a lot of those things. I think, in the large enterprise, I think most of those deals for companies like us and Palo and CrowdStrike and kind of the upper tier companies, they'll still go through. I think they'll just going to take a lot longer, and, yeah, maybe they're 80% of what they would've been otherwise, but there's still a lot of business to be had out there. >> So how are you dealing with that? I mean, you're talking about you double the size of the company. Is it kind of more focused on go-to-market, more sort of, maybe not overlay, but sort of SE types that are going to be doing more handholding. How have you dealt with that? Or have you just sort of said, "Hey, it is what it is, and we're not going to, we're not going to tactically respond to. We got long-term direction"? >> Yeah, I think it's more the latter. I think for us, it's we've gone through all these things before. It just takes longer now. So a lot of the steps we're taking are the same steps. We're still involved in a lot of POCs, we're involved in a lot of demos, and I don't think that changed. It's just the time between your POC and when someone sends you the PO, there's five more people now got to review things and go through a budget committee and all sorts of stuff like that. I think where we're probably focused more now is adding more and more capabilities just so we continue to be on the front foot of innovation and being relevant to the market, and trying to create more differentiators for us and the competitors. That's something that's just built into our culture, and we don't want to slow that down. And so even though the business is still doing extremely, extremely well, we want to keep investing in kind of technology. >> So the deal size, is it fair to say the initial deal size for new accounts, while it may be smaller, you're adding more capabilities, and so over time, your average contract values will go up? Are you seeing that trend? Or am I- >> Well, I would say I don't even necessarily see our average deal size has gotten smaller. I think in total, it's probably gotten a little bigger. I think what happens is when something like this happens, the old cream rises to the top thing, I think, comes into play, and you'll see some organizations instead of doing a deal with three or four vendors, they may want to pick one or two and really kind of put a lot of energy behind that. For them, they're maybe spending a little less money, but for those vendors who are amongst those getting chosen, I think they're doing pretty good. So our average deal size is pretty stable. For us, it's just a temporal thing. It's just the larger deals take a little bit longer. I don't think we're seeing much of a deal velocity difference in our mid-market commercial spaces, but in the large enterprise it's a little bit slower. But for us, we have ambitious plans in our strategy or on how we want to execute and what we want to build, and so I think we want to just continue to make sure we go down that path technically. >> So I have some questions on sort of the target markets and the cohorts you're going after, and I have some product questions. I know we're somewhat limited on time, but the historical focus has been on SMB, and I know you guys have gone in into enterprise. I'm curious as to how that's going. Any guidance you can give me on mix? Or when I talk to the big guys, right, you know who they are, the big managed service providers, MSSPs, and they're like, "Poo poo on Arctic Wolf," like, "Oh, they're (groans)." I said, "Yeah, that's what they used to say about the PC. It's just a toy. Or Microsoft SQL Server." But so I kind of love that narrative for you guys, but I'm curious from your words as to, what is that enterprise? How's the historical business doing, and how's the entrance into the enterprise going? What kind of hurdles are you having, blockers are you having to remove? Any color you can give me there would be super helpful. >> Yeah, so I think our commercial S&B business continues to do really good. Our mid-market is a very strong market for us. And I think while a lot of companies like to focus purely on large enterprise, there's a lot more mid-market companies, and a much larger piece of the IT puzzle collectively is in mid-market than it is large enterprise. That being said, we started to get pulled into the large enterprise not because we're a toy but because we're quite a comprehensive service. And so I think what we're trying to do from a roadmap perspective is catch up with some of the kind of capabilities that a large enterprise would want from us that a potential mid-market customer wouldn't. In some case, it's not doing more. It's just doing it different. Like, so we have a very kind of hands-on engagement with some of our smaller customers, something we call our concierge. Some of the large enterprises want more of a hybrid where they do some stuff and you do some stuff. And so kind of building that capability into the platform is something that's really important for us. Just how we engage with them as far as giving 'em access to their data, the certain APIs they want, things of that nature, what we're building out for large enterprise, but the demand by large enterprise on our business is enormous. And so it's really just us kind of catching up with some of the kind of the features that they want that we lack today, but many of 'em are still signing up with us, obviously, and in lieu of that, knowing that it's coming soon. And so I think if you look at the growth of our large enterprise, it's one of our fastest growing segments, and I think it shows anything but we're a toy. I would be shocked, frankly, if there's an MSSP, and, of course, we don't see ourself as an MSSP, but I'd be shocked if any of them operate a platform at the scale that ours operates. >> Okay, so wow. A lot I want to unpack there. So just to follow up on that last question, you don't see yourself as an MSSP because why, you see yourselves as a technology platform? >> Yes, I mean, the vast, vast, vast majority of what we deliver is our own technology. So we integrate with third-party solutions mostly to bring in that telemetry. So we've built our own platform from the ground up. We have our own threat intelligence, our own detection logic. We do have our own agents and network sensors. MSSP is typically cobbling together other tools, third party off-the-shelf tools to run their SOC. Ours is all homegrown technology. So I have a whole group called Arctic Wolf Labs, is building, just cranking out ML-based detections, building out infrastructure to take feeds in from a variety of different sources. We have a full integration kind of effort where we integrate into other third parties. So when we go into a customer, we can leverage whatever they have, but at the same time, we produce some tech that if they're lacking in a certain area, we can provide that tech, particularly around things like endpoint agents and network sensors and the like. >> What about like identity, doing your own identity? >> So we don't do our own identity, but we take feeds in from things like Okta and Active Directory and the like, and we have detection logic built on top of that. So part of our value add is we were XDR before XDR was the cool thing to talk about, meaning we can look across multiple attack surfaces and come to a security conclusion where most EDR vendors started with looking just at the endpoint, right? And then they called themselves XDR because now they took in a network feed, but they still looked at it as a separate network detection. We actually look at the things across multiple attack surfaces and stitch 'em together to look at that from a security perspective. In some cases we have automatic detections that will fire. In other cases, we can surface some to a security professional who can go start pulling on that thread. >> So you don't need to purchase CrowdStrike software and integrate it. You have your own equivalent essentially. >> Well, we'll take a feed from the CrowdStrike endpoint into our platform. We don't have to rely on their detections and their alerts, and things of that nature. Now obviously anything they discover we pull in as well, it's just additional context, but we have all our own tech behind it. So we operate kind of at an MSSP scale. We have a similar value proposition in the sense that we'll use whatever the customer has, but once that data kind of comes into our pipeline, it's all our own homegrown tech from there. >> But I mean, what I like about the MSSP piece of your business is it's very high touch. It's very intimate. What I like about what you're saying is that it's software-like economics, so software, software-like part of it. >> That's what makes us the unicorn, right? Is we do have, our concierges is very hands-on. We continue to drive automation that makes our concierge security professionals more efficient, but we always want that customer to have that concierge person as, is almost an extension to their security team, or in some cases, for companies that don't even have a security team, as their security team. As we go down the path, as I mentioned, one of the things we want to be able to do is start to have a more flexible model where we can have that high touch if you want it. We can have the high touch on certain occasions, and you can do stuff. We can have low touch, like we can span the spectrum, but we never want to lose our kind of unique value proposition around the concierge, but we also want to make sure that we're providing an interface that any customer would want to use. >> So given that sort of software-like economics, I mean, services companies need this too, but especially in software, things like net revenue retention and churn are super important. How are those metrics looking? What can you share with me there? >> Yeah, I mean, again, we don't share those metrics publicly, but all's I can continue to repeat is, if you looked at all of our financial metrics, I think you would clearly put us in the unicorn category. I think very few companies are going to have the level of growth that we have on the amount of ARR that we have with the net revenue retention and the churn and upsell. All those aspects continue to be very, very strong for us. >> I want to go back to the sort of enterprise conversation. So large enterprises would engage with you as a complement to their existing SOC, correct? Is that a fair statement or not necessarily? >> It's in some cases. In some cases, they're looking to not have a SOC. So we run into a lot of cases where they want to replace their SIEM, and they want a solution like Arctic Wolf to do that. And so there's a poll, I can't remember, I think it was Forrester, IDC, one of them did it a couple years ago, and they found out that 70% of large enterprises do not want to build the SOC, and it's not 'cause they don't need one, it's 'cause they can't afford it, they can't staff it, they don't have the expertise. And you think about if you're a tech company or a bank, or something like that, of course you can do it, but if you're an international plumbing distributor, you're not going to (chuckles), someone's not going to graduate from Stanford with a cybersecurity degree and go, "Cool, I want to go work for a plumbing distributor in their SOC," right? So they're going to have trouble kind of bringing in the right talent, and as a result, it's difficult to go make a multimillion-dollar investment into a SOC if you're not going to get the quality people to operate it, so they turn to companies like us. >> Got it, so, okay, so you're talking earlier about capabilities that large enterprises require that there might be some gaps, you might lack some features. A couple questions there. One is, when you do some of those, I inferred some of that is integrations. Are those integrations sort of one-off snowflakes or are you finding that you're able to scale those across the large enterprises? That's my first question. >> Yeah, so most of the integrations are pretty straightforward. I think where we run into things that are kind of enterprise-centric, they definitely want open APIs, they want access to our platform, which we don't do today, which we are going to be doing, but we don't do that yet today. They want to do more of a SIEM replacement. So we're really kind of what we call an open XDR platform, so there's things that we would need to build to kind of do raw log ingestion. I mean, we do this today. We have raw log ingestion, we have log storage, we have log searching, but there's like some of the compliance scenarios that they need out of their SIEM. We don't do those today. And so that's kind of holding them back from getting off their SIEM and going fully onto a solution like ours. Then the other one is kind of the level of customization, so the ability to create a whole bunch of custom rules, and that ties back to, "I want to get off my SIEM. I've built all these custom rules in my SIEM, and it's great that you guys do all this automatic AI stuff in the background, but I need these very specific things to be executed on." And so trying to build an interface for them to be able to do that and then also simulate it, again, because, no matter how big they are running their SIEM and their SOC... Like, we talked to one of the largest financial institutions in the world. As far as we were told, they have the largest individual company SOC in the world, and we operate almost 15 times their size. So we always have to be careful because this is a cloud-based native platform, but someone creates some rule that then just craters the performance of the whole platform, so we have to build kind of those guardrails around it. So those are the things primarily that the large enterprises are asking for. Most of those issues are not holding them back from coming. They want to know they're coming, and we're working on all of those. >> Cool, and see, just aside, I was talking to CISO the other day, said, "If it weren't for my compliance and audit group, I would chuck my SIEM." I mean, everybody wants to get rid of their SIEM. >> I've never met anyone who likes their SIEM. >> Do you feel like you've achieved product market fit in the larger enterprise or is that still something that you're sorting out? >> So I think we know, like, we're on a path to do that. We're on a provable path to do that, so I don't think there's any surprises left. I think everything that we know we need to do for that is someone's writing code for it today. It's just a matter of getting it through the system and getting into production. So I feel pretty good about it. I think that's why we are seeing such a high growth rate in our large enterprise business, 'cause we share that feedback with some of those key customers. We have a Customer Advisory Board that we share a lot of this information with. So yeah, I mean, I feel pretty good about what we need to do. We're certainly operate at large enterprise scales, so taking in the amount of the volume of data they're going to have and the types of integrations they need. We're comfortable with that. It's just more or less the interfaces that a large enterprise would want that some of the smaller companies don't ask for. >> Do you have enough tenure in the market to get a sense as to stickiness or even indicators that will lead toward retention? Have you been at it long enough in the enterprise or you still, again, figuring that out? >> Yeah, no, I think we've been at it long enough, and our retention rates are extremely high. If anything, kind of our net retention rates, well over 100% 'cause we have opportunities to upsell into new modules and expanding the coverage of what they have today. I think the areas that if you cornered enterprise that use us and things they would complain about are things I just told you about, right? There's still some things I want to do in my Splunk, and I need an API to pull my data out and put it in my Splunk and stuff like that, and those are the things we want to enable. >> Yeah, so I can't wait till you guys go public because you got Snowflake up here, and you got Veritas down here, and I'm very curious as to where you guys go. When's the IPO? You want to tell me that? (chuckling) >> Unfortunately, it's not up to us right now. You got to get the markets- >> Yeah, I hear you. Right, if the market were better. Well, if the market were better, you think you'd be out? >> Yeah, I mean, we'd certainly be a viable candidate to go. >> Yeah, there you go. I have a question for you because I don't have a SOC. I run a small business with my co-CEO. We're like 30, 40 people W-2s, we got another 50 or so contractors, and I'm always like have one eye, sleep with one eye open 'cause of security. What is your ideal SMB customer? Think S. >> Yeah. >> Would I fit? >> Yeah, I mean you're you're right in the sweet spot. I think where the company started and where we still have a lot of value proposition, which is companies like, like you said it, you sleep with one eye open, but you don't have necessarily the technical acumen to be able to do that security for yourself, and that's where we fit in. We bring kind of this whole security, we call it Security Operations Cloud, to bear, and we have some of the best professionals in the world who can basically be your SOC for less than it would cost you to hire somebody right out of college to do IT stuff. And so the value proposition's there. You're going to get the best of the best, providing you a kind of a security service that you couldn't possibly build on your own, and that way you can go to bed at night and close both eyes. >> So (chuckling) I'm sure something else would keep me up. But so in thinking about that, our Amazon bill keeps growing and growing and growing. What would it, and I presume I can engage with you on a monthly basis, right? As a consumption model, or how's the pricing work? >> Yeah, so there's two models that we have. So typically the kind of the monthly billing type of models would be through one of our MSP partners, where they have monthly billing capabilities. Usually direct with us is more of a longer term deal, could be one, two, or three, or it's up to the customer. And so we have both of those engagement models. Were doing more and more and more through MSPs today because of that model you just described, and they do kind of target the very S in the SMB as well. >> I mean, rough numbers, even ranges. If I wanted to go with the MSP monthly, I mean, what would a small company like mine be looking at a month? >> Honestly, I do not even know the answer to that. >> We're not talking hundreds of thousands of dollars a month? >> No. God, no. God, no. No, no, no. >> I mean, order of magnitude, we're talking thousands, tens of thousands? >> Thousands, on a monthly basis. Yeah. >> Yeah, yeah. Thousands per month. So if I were to budget between 20 and $50,000 a year, I'm definitely within the envelope. Is that fair? I mean, I'm giving a wide range >> That's fair. just to try to make- >> No, that's fair. >> And if I wanted to go direct with you, I would be signing up for a longer term agreement, correct, like I do with Salesforce? >> Yeah, yeah, a year. A year would, I think, be the minimum for that, and, yeah, I think the budget you set aside is kind of right in the sweet spot there. >> Yeah, I'm interested, I'm going to... Have a sales guy call me (chuckles) somehow. >> All right, will do. >> No, I'm serious. I want to start >> I will. >> investigating these things because we sell to very large organizations. I mean, name a tech company. That's our client base, except for Arctic Wolf. We should talk about that. And increasingly they're paranoid about data protection agreements, how you're protecting your data, our data. We write a lot of software and deliver it as part of our services, so it's something that's increasingly important. It's certainly a board level discussion and beyond, and most large organizations and small companies oftentimes don't think about it or try not to. They just put their head in the sand and, "We don't want to be doing that," so. >> Yeah, I will definitely have someone get in touch with you. >> Cool. Let's see. Anything else you can tell me on the product side? Are there things that you're doing that we talked about, the gaps at the high end that you're, some of the features that you're building in, which was super helpful. Anything in the SMB space that you want to share? >> Yeah, I think the biggest thing that we're doing technically now is really trying to drive more and more automation and efficiency through our operations, and that comes through really kind of a generous use of AI. So building models around more efficient detections based upon signal, but also automating the actions of our operators so we can start to learn through the interface. When they do A and B, they always do C. Well, let's just do C for them, stuff like that. Then also building more automation as far as the response back to third-party solutions as well so we can remediate more directly on third-party products without having to get into the consoles or having our customers do it. So that's really just trying to drive efficiency in the system, and that helps provide better security outcomes but also has a big impact on our margins as well. >> I know you got to go, but I want to show you something real quick. I have data. I do a weekly program called "Breaking Analysis," and I have a partner called ETR, Enterprise Technology Research, and they have a platform. I don't know if you can see this. They have a survey platform, and each quarter, they do a survey of about 1,500 IT decision makers. They also have a survey on, they call ETS, Emerging Technology Survey. So it's private companies. And I don't want to go into it too much, but this is a sentiment graph. This is net sentiment. >> Just so you know, all I see is a white- >> Yeah, just a white bar. >> Oh, that's weird. Oh, whiteboard. Oh, here we go. How about that? >> There you go. >> Yeah, so this is a sentiment graph. So this is net sentiment and this is mindshare. And if I go to Arctic Wolf... So it's typical security, right? The 8,000 companies. And when I go here, what impresses me about this is you got a decent mindshare, that's this axis, but you've also got an N in the survey. It's about 1,500 in the survey, It's 479 Arctic Wolf customers responded to this. 57% don't know you. Oh, sorry, they're aware of you, but no plan to evaluate; 19% plan to evaluate, 7% are evaluating; 11%, no plan to utilize even though they've evaluated you; and 1% say they've evaluated you and plan to utilize. It's a small percentage, but actually it's not bad in the random sample of the world about that. And so obviously you want to get that number up, but this is a really impressive position right here that I wanted to just share with you. I do a lot of analysis weekly, and this is a really, it's completely independent survey, and you're sort of separating from the pack, as you can see. So kind of- >> Well, it's good to see that. And I think that just is a further indicator of what I was telling you. We continue to have a strong financial performance. >> Yeah, in a good market. Okay, well, thanks you guys. And hey, if I can get this recording, Hannah, I may even figure out how to write it up. (chuckles) That would be super helpful. >> Yes. We'll get that up. >> And David or Hannah, if you can send me David's contact info so I can get a salesperson in touch with him. (Hannah chuckling) >> Yeah, great. >> Yeah, we'll work on that as well. Thanks so much for both your time. >> Thanks a lot. It was great talking with you. >> Thanks, you guys. Great to meet you. >> Thank you. >> Bye. >> Bye.
SUMMARY :
I think for us, we also have the ability I don't think we overhired And never have? and how are you dealing with that? I think they'll just going to that are going to be So a lot of the steps we're and so I think we want to just continue and the cohorts you're going after, And so I think if you look at the growth So just to follow up but at the same time, we produce some tech and Active Directory and the like, So you don't need to but we have all our own tech behind it. like about the MSSP piece one of the things we want So given that sort of of growth that we have on the So large enterprises would engage with you kind of bringing in the right I inferred some of that is integrations. and it's great that you guys do to get rid of their SIEM. I've never met anyone I think everything that we and expanding the coverage to where you guys go. You got to get the markets- Well, if the market were Yeah, I mean, we'd certainly I have a question for you and that way you can go to bed I can engage with you because of that model you just described, the MSP monthly, I mean, know the answer to that. No. God, no. Thousands, on a monthly basis. I mean, I'm giving just to try to make- is kind of right in the sweet spot there. Yeah, I'm interested, I'm going to... I want to start because we sell to very get in touch with you. doing that we talked about, of our operators so we can start to learn I don't know if you can see this. Oh, here we go. from the pack, as you can see. And I think that just I may even figure out how to write it up. if you can send me David's contact info Thanks so much for both your time. great talking with you. Great to meet you.
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Analyst Predictions 2023: The Future of Data Management
(upbeat music) >> Hello, this is Dave Valente with theCUBE, and one of the most gratifying aspects of my role as a host of "theCUBE TV" is I get to cover a wide range of topics. And quite often, we're able to bring to our program a level of expertise that allows us to more deeply explore and unpack some of the topics that we cover throughout the year. And one of our favorite topics, of course, is data. Now, in 2021, after being in isolation for the better part of two years, a group of industry analysts met up at AWS re:Invent and started a collaboration to look at the trends in data and predict what some likely outcomes will be for the coming year. And it resulted in a very popular session that we had last year focused on the future of data management. And I'm very excited and pleased to tell you that the 2023 edition of that predictions episode is back, and with me are five outstanding market analyst, Sanjeev Mohan of SanjMo, Tony Baer of dbInsight, Carl Olofson from IDC, Dave Menninger from Ventana Research, and Doug Henschen, VP and Principal Analyst at Constellation Research. Now, what is it that we're calling you, guys? A data pack like the rat pack? No, no, no, no, that's not it. It's the data crowd, the data crowd, and the crowd includes some of the best minds in the data analyst community. They'll discuss how data management is evolving and what listeners should prepare for in 2023. Guys, welcome back. Great to see you. >> Good to be here. >> Thank you. >> Thanks, Dave. (Tony and Dave faintly speaks) >> All right, before we get into 2023 predictions, we thought it'd be good to do a look back at how we did in 2022 and give a transparent assessment of those predictions. So, let's get right into it. We're going to bring these up here, the predictions from 2022, they're color-coded red, yellow, and green to signify the degree of accuracy. And I'm pleased to report there's no red. Well, maybe some of you will want to debate that grading system. But as always, we want to be open, so you can decide for yourselves. So, we're going to ask each analyst to review their 2022 prediction and explain their rating and what evidence they have that led them to their conclusion. So, Sanjeev, please kick it off. Your prediction was data governance becomes key. I know that's going to knock you guys over, but elaborate, because you had more detail when you double click on that. >> Yeah, absolutely. Thank you so much, Dave, for having us on the show today. And we self-graded ourselves. I could have very easily made my prediction from last year green, but I mentioned why I left it as yellow. I totally fully believe that data governance was in a renaissance in 2022. And why do I say that? You have to look no further than AWS launching its own data catalog called DataZone. Before that, mid-year, we saw Unity Catalog from Databricks went GA. So, overall, I saw there was tremendous movement. When you see these big players launching a new data catalog, you know that they want to be in this space. And this space is highly critical to everything that I feel we will talk about in today's call. Also, if you look at established players, I spoke at Collibra's conference, data.world, work closely with Alation, Informatica, a bunch of other companies, they all added tremendous new capabilities. So, it did become key. The reason I left it as yellow is because I had made a prediction that Collibra would go IPO, and it did not. And I don't think anyone is going IPO right now. The market is really, really down, the funding in VC IPO market. But other than that, data governance had a banner year in 2022. >> Yeah. Well, thank you for that. And of course, you saw data clean rooms being announced at AWS re:Invent, so more evidence. And I like how the fact that you included in your predictions some things that were binary, so you dinged yourself there. So, good job. Okay, Tony Baer, you're up next. Data mesh hits reality check. As you see here, you've given yourself a bright green thumbs up. (Tony laughing) Okay. Let's hear why you feel that was the case. What do you mean by reality check? >> Okay. Thanks, Dave, for having us back again. This is something I just wrote and just tried to get away from, and this just a topic just won't go away. I did speak with a number of folks, early adopters and non-adopters during the year. And I did find that basically that it pretty much validated what I was expecting, which was that there was a lot more, this has now become a front burner issue. And if I had any doubt in my mind, the evidence I would point to is what was originally intended to be a throwaway post on LinkedIn, which I just quickly scribbled down the night before leaving for re:Invent. I was packing at the time, and for some reason, I was doing Google search on data mesh. And I happened to have tripped across this ridiculous article, I will not say where, because it doesn't deserve any publicity, about the eight (Dave laughing) best data mesh software companies of 2022. (Tony laughing) One of my predictions was that you'd see data mesh washing. And I just quickly just hopped on that maybe three sentences and wrote it at about a couple minutes saying this is hogwash, essentially. (laughs) And that just reun... And then, I left for re:Invent. And the next night, when I got into my Vegas hotel room, I clicked on my computer. I saw a 15,000 hits on that post, which was the most hits of any single post I put all year. And the responses were wildly pro and con. So, it pretty much validates my expectation in that data mesh really did hit a lot more scrutiny over this past year. >> Yeah, thank you for that. I remember that article. I remember rolling my eyes when I saw it, and then I recently, (Tony laughing) I talked to Walmart and they actually invoked Martin Fowler and they said that they're working through their data mesh. So, it takes a really lot of thought, and it really, as we've talked about, is really as much an organizational construct. You're not buying data mesh >> Bingo. >> to your point. Okay. Thank you, Tony. Carl Olofson, here we go. You've graded yourself a yellow in the prediction of graph databases. Take off. Please elaborate. >> Yeah, sure. So, I realized in looking at the prediction that it seemed to imply that graph databases could be a major factor in the data world in 2022, which obviously didn't become the case. It was an error on my part in that I should have said it in the right context. It's really a three to five-year time period that graph databases will really become significant, because they still need accepted methodologies that can be applied in a business context as well as proper tools in order for people to be able to use them seriously. But I stand by the idea that it is taking off, because for one thing, Neo4j, which is the leading independent graph database provider, had a very good year. And also, we're seeing interesting developments in terms of things like AWS with Neptune and with Oracle providing graph support in Oracle database this past year. Those things are, as I said, growing gradually. There are other companies like TigerGraph and so forth, that deserve watching as well. But as far as becoming mainstream, it's going to be a few years before we get all the elements together to make that happen. Like any new technology, you have to create an environment in which ordinary people without a whole ton of technical training can actually apply the technology to solve business problems. >> Yeah, thank you for that. These specialized databases, graph databases, time series databases, you see them embedded into mainstream data platforms, but there's a place for these specialized databases, I would suspect we're going to see new types of databases emerge with all this cloud sprawl that we have and maybe to the edge. >> Well, part of it is that it's not as specialized as you might think it. You can apply graphs to great many workloads and use cases. It's just that people have yet to fully explore and discover what those are. >> Yeah. >> And so, it's going to be a process. (laughs) >> All right, Dave Menninger, streaming data permeates the landscape. You gave yourself a yellow. Why? >> Well, I couldn't think of a appropriate combination of yellow and green. Maybe I should have used chartreuse, (Dave laughing) but I was probably a little hard on myself making it yellow. This is another type of specialized data processing like Carl was talking about graph databases is a stream processing, and nearly every data platform offers streaming capabilities now. Often, it's based on Kafka. If you look at Confluent, their revenues have grown at more than 50%, continue to grow at more than 50% a year. They're expected to do more than half a billion dollars in revenue this year. But the thing that hasn't happened yet, and to be honest, they didn't necessarily expect it to happen in one year, is that streaming hasn't become the default way in which we deal with data. It's still a sidecar to data at rest. And I do expect that we'll continue to see streaming become more and more mainstream. I do expect perhaps in the five-year timeframe that we will first deal with data as streaming and then at rest, but the worlds are starting to merge. And we even see some vendors bringing products to market, such as K2View, Hazelcast, and RisingWave Labs. So, in addition to all those core data platform vendors adding these capabilities, there are new vendors approaching this market as well. >> I like the tough grading system, and it's not trivial. And when you talk to practitioners doing this stuff, there's still some complications in the data pipeline. And so, but I think, you're right, it probably was a yellow plus. Doug Henschen, data lakehouses will emerge as dominant. When you talk to people about lakehouses, practitioners, they all use that term. They certainly use the term data lake, but now, they're using lakehouse more and more. What's your thoughts on here? Why the green? What's your evidence there? >> Well, I think, I was accurate. I spoke about it specifically as something that vendors would be pursuing. And we saw yet more lakehouse advocacy in 2022. Google introduced its BigLake service alongside BigQuery. Salesforce introduced Genie, which is really a lakehouse architecture. And it was a safe prediction to say vendors are going to be pursuing this in that AWS, Cloudera, Databricks, Microsoft, Oracle, SAP, Salesforce now, IBM, all advocate this idea of a single platform for all of your data. Now, the trend was also supported in 2023, in that we saw a big embrace of Apache Iceberg in 2022. That's a structured table format. It's used with these lakehouse platforms. It's open, so it ensures portability and it also ensures performance. And that's a structured table that helps with the warehouse side performance. But among those announcements, Snowflake, Google, Cloud Era, SAP, Salesforce, IBM, all embraced Iceberg. But keep in mind, again, I'm talking about this as something that vendors are pursuing as their approach. So, they're advocating end users. It's very cutting edge. I'd say the top, leading edge, 5% of of companies have really embraced the lakehouse. I think, we're now seeing the fast followers, the next 20 to 25% of firms embracing this idea and embracing a lakehouse architecture. I recall Christian Kleinerman at the big Snowflake event last summer, making the announcement about Iceberg, and he asked for a show of hands for any of you in the audience at the keynote, have you heard of Iceberg? And just a smattering of hands went up. So, the vendors are ahead of the curve. They're pushing this trend, and we're now seeing a little bit more mainstream uptake. >> Good. Doug, I was there. It was you, me, and I think, two other hands were up. That was just humorous. (Doug laughing) All right, well, so I liked the fact that we had some yellow and some green. When you think about these things, there's the prediction itself. Did it come true or not? There are the sub predictions that you guys make, and of course, the degree of difficulty. So, thank you for that open assessment. All right, let's get into the 2023 predictions. Let's bring up the predictions. Sanjeev, you're going first. You've got a prediction around unified metadata. What's the prediction, please? >> So, my prediction is that metadata space is currently a mess. It needs to get unified. There are too many use cases of metadata, which are being addressed by disparate systems. For example, data quality has become really big in the last couple of years, data observability, the whole catalog space is actually, people don't like to use the word data catalog anymore, because data catalog sounds like it's a catalog, a museum, if you may, of metadata that you go and admire. So, what I'm saying is that in 2023, we will see that metadata will become the driving force behind things like data ops, things like orchestration of tasks using metadata, not rules. Not saying that if this fails, then do this, if this succeeds, go do that. But it's like getting to the metadata level, and then making a decision as to what to orchestrate, what to automate, how to do data quality check, data observability. So, this space is starting to gel, and I see there'll be more maturation in the metadata space. Even security privacy, some of these topics, which are handled separately. And I'm just talking about data security and data privacy. I'm not talking about infrastructure security. These also need to merge into a unified metadata management piece with some knowledge graph, semantic layer on top, so you can do analytics on it. So, it's no longer something that sits on the side, it's limited in its scope. It is actually the very engine, the very glue that is going to connect data producers and consumers. >> Great. Thank you for that. Doug. Doug Henschen, any thoughts on what Sanjeev just said? Do you agree? Do you disagree? >> Well, I agree with many aspects of what he says. I think, there's a huge opportunity for consolidation and streamlining of these as aspects of governance. Last year, Sanjeev, you said something like, we'll see more people using catalogs than BI. And I have to disagree. I don't think this is a category that's headed for mainstream adoption. It's a behind the scenes activity for the wonky few, or better yet, companies want machine learning and automation to take care of these messy details. We've seen these waves of management technologies, some of the latest data observability, customer data platform, but they failed to sweep away all the earlier investments in data quality and master data management. So, yes, I hope the latest tech offers, glimmers that there's going to be a better, cleaner way of addressing these things. But to my mind, the business leaders, including the CIO, only want to spend as much time and effort and money and resources on these sorts of things to avoid getting breached, ending up in headlines, getting fired or going to jail. So, vendors bring on the ML and AI smarts and the automation of these sorts of activities. >> So, if I may say something, the reason why we have this dichotomy between data catalog and the BI vendors is because data catalogs are very soon, not going to be standalone products, in my opinion. They're going to get embedded. So, when you use a BI tool, you'll actually use the catalog to find out what is it that you want to do, whether you are looking for data or you're looking for an existing dashboard. So, the catalog becomes embedded into the BI tool. >> Hey, Dave Menninger, sometimes you have some data in your back pocket. Do you have any stats (chuckles) on this topic? >> No, I'm glad you asked, because I'm going to... Now, data catalogs are something that's interesting. Sanjeev made a statement that data catalogs are falling out of favor. I don't care what you call them. They're valuable to organizations. Our research shows that organizations that have adequate data catalog technologies are three times more likely to express satisfaction with their analytics for just the reasons that Sanjeev was talking about. You can find what you want, you know you're getting the right information, you know whether or not it's trusted. So, those are good things. So, we expect to see the capabilities, whether it's embedded or separate. We expect to see those capabilities continue to permeate the market. >> And a lot of those catalogs are driven now by machine learning and things. So, they're learning from those patterns of usage by people when people use the data. (airy laughs) >> All right. Okay. Thank you, guys. All right. Let's move on to the next one. Tony Bear, let's bring up the predictions. You got something in here about the modern data stack. We need to rethink it. Is the modern data stack getting long at the tooth? Is it not so modern anymore? >> I think, in a way, it's got almost too modern. It's gotten too, I don't know if it's being long in the tooth, but it is getting long. The modern data stack, it's traditionally been defined as basically you have the data platform, which would be the operational database and the data warehouse. And in between, you have all the tools that are necessary to essentially get that data from the operational realm or the streaming realm for that matter into basically the data warehouse, or as we might be seeing more and more, the data lakehouse. And I think, what's important here is that, or I think, we have seen a lot of progress, and this would be in the cloud, is with the SaaS services. And especially you see that in the modern data stack, which is like all these players, not just the MongoDBs or the Oracles or the Amazons have their database platforms. You see they have the Informatica's, and all the other players there in Fivetrans have their own SaaS services. And within those SaaS services, you get a certain degree of simplicity, which is it takes all the housekeeping off the shoulders of the customers. That's a good thing. The problem is that what we're getting to unfortunately is what I would call lots of islands of simplicity, which means that it leads it (Dave laughing) to the customer to have to integrate or put all that stuff together. It's a complex tool chain. And so, what we really need to think about here, we have too many pieces. And going back to the discussion of catalogs, it's like we have so many catalogs out there, which one do we use? 'Cause chances are of most organizations do not rely on a single catalog at this point. What I'm calling on all the data providers or all the SaaS service providers, is to literally get it together and essentially make this modern data stack less of a stack, make it more of a blending of an end-to-end solution. And that can come in a number of different ways. Part of it is that we're data platform providers have been adding services that are adjacent. And there's some very good examples of this. We've seen progress over the past year or so. For instance, MongoDB integrating search. It's a very common, I guess, sort of tool that basically, that the applications that are developed on MongoDB use, so MongoDB then built it into the database rather than requiring an extra elastic search or open search stack. Amazon just... AWS just did the zero-ETL, which is a first step towards simplifying the process from going from Aurora to Redshift. You've seen same thing with Google, BigQuery integrating basically streaming pipelines. And you're seeing also a lot of movement in database machine learning. So, there's some good moves in this direction. I expect to see more than this year. Part of it's from basically the SaaS platform is adding some functionality. But I also see more importantly, because you're never going to get... This is like asking your data team and your developers, herding cats to standardizing the same tool. In most organizations, that is not going to happen. So, take a look at the most popular combinations of tools and start to come up with some pre-built integrations and pre-built orchestrations, and offer some promotional pricing, maybe not quite two for, but in other words, get two products for the price of two services or for the price of one and a half. I see a lot of potential for this. And it's to me, if the class was to simplify things, this is the next logical step and I expect to see more of this here. >> Yeah, and you see in Oracle, MySQL heat wave, yet another example of eliminating that ETL. Carl Olofson, today, if you think about the data stack and the application stack, they're largely separate. Do you have any thoughts on how that's going to play out? Does that play into this prediction? What do you think? >> Well, I think, that the... I really like Tony's phrase, islands of simplification. It really says (Tony chuckles) what's going on here, which is that all these different vendors you ask about, about how these stacks work. All these different vendors have their own stack vision. And you can... One application group is going to use one, and another application group is going to use another. And some people will say, let's go to, like you go to a Informatica conference and they say, we should be the center of your universe, but you can't connect everything in your universe to Informatica, so you need to use other things. So, the challenge is how do we make those things work together? As Tony has said, and I totally agree, we're never going to get to the point where people standardize on one organizing system. So, the alternative is to have metadata that can be shared amongst those systems and protocols that allow those systems to coordinate their operations. This is standard stuff. It's not easy. But the motive for the vendors is that they can become more active critical players in the enterprise. And of course, the motive for the customer is that things will run better and more completely. So, I've been looking at this in terms of two kinds of metadata. One is the meaning metadata, which says what data can be put together. The other is the operational metadata, which says basically where did it come from? Who created it? What's its current state? What's the security level? Et cetera, et cetera, et cetera. The good news is the operational stuff can actually be done automatically, whereas the meaning stuff requires some human intervention. And as we've already heard from, was it Doug, I think, people are disinclined to put a lot of definition into meaning metadata. So, that may be the harder one, but coordination is key. This problem has been with us forever, but with the addition of new data sources, with streaming data with data in different formats, the whole thing has, it's been like what a customer of mine used to say, "I understand your product can make my system run faster, but right now I just feel I'm putting my problems on roller skates. (chuckles) I don't need that to accelerate what's already not working." >> Excellent. Okay, Carl, let's stay with you. I remember in the early days of the big data movement, Hadoop movement, NoSQL was the big thing. And I remember Amr Awadallah said to us in theCUBE that SQL is the killer app for big data. So, your prediction here, if we bring that up is SQL is back. Please elaborate. >> Yeah. So, of course, some people would say, well, it never left. Actually, that's probably closer to true, but in the perception of the marketplace, there's been all this noise about alternative ways of storing, retrieving data, whether it's in key value stores or document databases and so forth. We're getting a lot of messaging that for a while had persuaded people that, oh, we're not going to do analytics in SQL anymore. We're going to use Spark for everything, except that only a handful of people know how to use Spark. Oh, well, that's a problem. Well, how about, and for ordinary conventional business analytics, Spark is like an over-engineered solution to the problem. SQL works just great. What's happened in the past couple years, and what's going to continue to happen is that SQL is insinuating itself into everything we're seeing. We're seeing all the major data lake providers offering SQL support, whether it's Databricks or... And of course, Snowflake is loving this, because that is what they do, and their success is certainly points to the success of SQL, even MongoDB. And we were all, I think, at the MongoDB conference where on one day, we hear SQL is dead. They're not teaching SQL in schools anymore, and this kind of thing. And then, a couple days later at the same conference, they announced we're adding a new analytic capability-based on SQL. But didn't you just say SQL is dead? So, the reality is that SQL is better understood than most other methods of certainly of retrieving and finding data in a data collection, no matter whether it happens to be relational or non-relational. And even in systems that are very non-relational, such as graph and document databases, their query languages are being built or extended to resemble SQL, because SQL is something people understand. >> Now, you remember when we were in high school and you had had to take the... Your debating in the class and you were forced to take one side and defend it. So, I was was at a Vertica conference one time up on stage with Curt Monash, and I had to take the NoSQL, the world is changing paradigm shift. And so just to be controversial, I said to him, Curt Monash, I said, who really needs acid compliance anyway? Tony Baer. And so, (chuckles) of course, his head exploded, but what are your thoughts (guests laughing) on all this? >> Well, my first thought is congratulations, Dave, for surviving being up on stage with Curt Monash. >> Amen. (group laughing) >> I definitely would concur with Carl. We actually are definitely seeing a SQL renaissance and if there's any proof of the pudding here, I see lakehouse is being icing on the cake. As Doug had predicted last year, now, (clears throat) for the record, I think, Doug was about a year ahead of time in his predictions that this year is really the year that I see (clears throat) the lakehouse ecosystems really firming up. You saw the first shots last year. But anyway, on this, data lakes will not go away. I've actually, I'm on the home stretch of doing a market, a landscape on the lakehouse. And lakehouse will not replace data lakes in terms of that. There is the need for those, data scientists who do know Python, who knows Spark, to go in there and basically do their thing without all the restrictions or the constraints of a pre-built, pre-designed table structure. I get that. Same thing for developing models. But on the other hand, there is huge need. Basically, (clears throat) maybe MongoDB was saying that we're not teaching SQL anymore. Well, maybe we have an oversupply of SQL developers. Well, I'm being facetious there, but there is a huge skills based in SQL. Analytics have been built on SQL. They came with lakehouse and why this really helps to fuel a SQL revival is that the core need in the data lake, what brought on the lakehouse was not so much SQL, it was a need for acid. And what was the best way to do it? It was through a relational table structure. So, the whole idea of acid in the lakehouse was not to turn it into a transaction database, but to make the data trusted, secure, and more granularly governed, where you could govern down to column and row level, which you really could not do in a data lake or a file system. So, while lakehouse can be queried in a manner, you can go in there with Python or whatever, it's built on a relational table structure. And so, for that end, for those types of data lakes, it becomes the end state. You cannot bypass that table structure as I learned the hard way during my research. So, the bottom line I'd say here is that lakehouse is proof that we're starting to see the revenge of the SQL nerds. (Dave chuckles) >> Excellent. Okay, let's bring up back up the predictions. Dave Menninger, this one's really thought-provoking and interesting. We're hearing things like data as code, new data applications, machines actually generating plans with no human involvement. And your prediction is the definition of data is expanding. What do you mean by that? >> So, I think, for too long, we've thought about data as the, I would say facts that we collect the readings off of devices and things like that, but data on its own is really insufficient. Organizations need to manipulate that data and examine derivatives of the data to really understand what's happening in their organization, why has it happened, and to project what might happen in the future. And my comment is that these data derivatives need to be supported and managed just like the data needs to be managed. We can't treat this as entirely separate. Think about all the governance discussions we've had. Think about the metadata discussions we've had. If you separate these things, now you've got more moving parts. We're talking about simplicity and simplifying the stack. So, if these things are treated separately, it creates much more complexity. I also think it creates a little bit of a myopic view on the part of the IT organizations that are acquiring these technologies. They need to think more broadly. So, for instance, metrics. Metric stores are becoming much more common part of the tooling that's part of a data platform. Similarly, feature stores are gaining traction. So, those are designed to promote the reuse and consistency across the AI and ML initiatives. The elements that are used in developing an AI or ML model. And let me go back to metrics and just clarify what I mean by that. So, any type of formula involving the data points. I'm distinguishing metrics from features that are used in AI and ML models. And the data platforms themselves are increasingly managing the models as an element of data. So, just like figuring out how to calculate a metric. Well, if you're going to have the features associated with an AI and ML model, you probably need to be managing the model that's associated with those features. The other element where I see expansion is around external data. Organizations for decades have been focused on the data that they generate within their own organization. We see more and more of these platforms acquiring and publishing data to external third-party sources, whether they're within some sort of a partner ecosystem or whether it's a commercial distribution of that information. And our research shows that when organizations use external data, they derive even more benefits from the various analyses that they're conducting. And the last great frontier in my opinion on this expanding world of data is the world of driver-based planning. Very few of the major data platform providers provide these capabilities today. These are the types of things you would do in a spreadsheet. And we all know the issues associated with spreadsheets. They're hard to govern, they're error-prone. And so, if we can take that type of analysis, collecting the occupancy of a rental property, the projected rise in rental rates, the fluctuations perhaps in occupancy, the interest rates associated with financing that property, we can project forward. And that's a very common thing to do. What the income might look like from that property income, the expenses, we can plan and purchase things appropriately. So, I think, we need this broader purview and I'm beginning to see some of those things happen. And the evidence today I would say, is more focused around the metric stores and the feature stores starting to see vendors offer those capabilities. And we're starting to see the ML ops elements of managing the AI and ML models find their way closer to the data platforms as well. >> Very interesting. When I hear metrics, I think of KPIs, I think of data apps, orchestrate people and places and things to optimize around a set of KPIs. It sounds like a metadata challenge more... Somebody once predicted they'll have more metadata than data. Carl, what are your thoughts on this prediction? >> Yeah, I think that what Dave is describing as data derivatives is in a way, another word for what I was calling operational metadata, which not about the data itself, but how it's used, where it came from, what the rules are governing it, and that kind of thing. If you have a rich enough set of those things, then not only can you do a model of how well your vacation property rental may do in terms of income, but also how well your application that's measuring that is doing for you. In other words, how many times have I used it, how much data have I used and what is the relationship between the data that I've used and the benefits that I've derived from using it? Well, we don't have ways of doing that. What's interesting to me is that folks in the content world are way ahead of us here, because they have always tracked their content using these kinds of attributes. Where did it come from? When was it created, when was it modified? Who modified it? And so on and so forth. We need to do more of that with the structure data that we have, so that we can track what it's used. And also, it tells us how well we're doing with it. Is it really benefiting us? Are we being efficient? Are there improvements in processes that we need to consider? Because maybe data gets created and then it isn't used or it gets used, but it gets altered in some way that actually misleads people. (laughs) So, we need the mechanisms to be able to do that. So, I would say that that's... And I'd say that it's true that we need that stuff. I think, that starting to expand is probably the right way to put it. It's going to be expanding for some time. I think, we're still a distance from having all that stuff really working together. >> Maybe we should say it's gestating. (Dave and Carl laughing) >> Sorry, if I may- >> Sanjeev, yeah, I was going to say this... Sanjeev, please comment. This sounds to me like it supports Zhamak Dehghani's principles, but please. >> Absolutely. So, whether we call it data mesh or not, I'm not getting into that conversation, (Dave chuckles) but data (audio breaking) (Tony laughing) everything that I'm hearing what Dave is saying, Carl, this is the year when data products will start to take off. I'm not saying they'll become mainstream. They may take a couple of years to become so, but this is data products, all this thing about vacation rentals and how is it doing, that data is coming from different sources. I'm packaging it into our data product. And to Carl's point, there's a whole operational metadata associated with it. The idea is for organizations to see things like developer productivity, how many releases am I doing of this? What data products are most popular? I'm actually in right now in the process of formulating this concept that just like we had data catalogs, we are very soon going to be requiring data products catalog. So, I can discover these data products. I'm not just creating data products left, right, and center. I need to know, do they already exist? What is the usage? If no one is using a data product, maybe I want to retire and save cost. But this is a data product. Now, there's a associated thing that is also getting debated quite a bit called data contracts. And a data contract to me is literally just formalization of all these aspects of a product. How do you use it? What is the SLA on it, what is the quality that I am prescribing? So, data product, in my opinion, shifts the conversation to the consumers or to the business people. Up to this point when, Dave, you're talking about data and all of data discovery curation is a very data producer-centric. So, I think, we'll see a shift more into the consumer space. >> Yeah. Dave, can I just jump in there just very quickly there, which is that what Sanjeev has been saying there, this is really central to what Zhamak has been talking about. It's basically about making, one, data products are about the lifecycle management of data. Metadata is just elemental to that. And essentially, one of the things that she calls for is making data products discoverable. That's exactly what Sanjeev was talking about. >> By the way, did everyone just no notice how Sanjeev just snuck in another prediction there? So, we've got- >> Yeah. (group laughing) >> But you- >> Can we also say that he snuck in, I think, the term that we'll remember today, which is metadata museums. >> Yeah, but- >> Yeah. >> And also comment to, Tony, to your last year's prediction, you're really talking about it's not something that you're going to buy from a vendor. >> No. >> It's very specific >> Mm-hmm. >> to an organization, their own data product. So, touche on that one. Okay, last prediction. Let's bring them up. Doug Henschen, BI analytics is headed to embedding. What does that mean? >> Well, we all know that conventional BI dashboarding reporting is really commoditized from a vendor perspective. It never enjoyed truly mainstream adoption. Always that 25% of employees are really using these things. I'm seeing rising interest in embedding concise analytics at the point of decision or better still, using analytics as triggers for automation and workflows, and not even necessitating human interaction with visualizations, for example, if we have confidence in the analytics. So, leading companies are pushing for next generation applications, part of this low-code, no-code movement we've seen. And they want to build that decision support right into the app. So, the analytic is right there. Leading enterprise apps vendors, Salesforce, SAP, Microsoft, Oracle, they're all building smart apps with the analytics predictions, even recommendations built into these applications. And I think, the progressive BI analytics vendors are supporting this idea of driving insight to action, not necessarily necessitating humans interacting with it if there's confidence. So, we want prediction, we want embedding, we want automation. This low-code, no-code development movement is very important to bringing the analytics to where people are doing their work. We got to move beyond the, what I call swivel chair integration, between where people do their work and going off to separate reports and dashboards, and having to interpret and analyze before you can go back and do take action. >> And Dave Menninger, today, if you want, analytics or you want to absorb what's happening in the business, you typically got to go ask an expert, and then wait. So, what are your thoughts on Doug's prediction? >> I'm in total agreement with Doug. I'm going to say that collectively... So, how did we get here? I'm going to say collectively as an industry, we made a mistake. We made BI and analytics separate from the operational systems. Now, okay, it wasn't really a mistake. We were limited by the technology available at the time. Decades ago, we had to separate these two systems, so that the analytics didn't impact the operations. You don't want the operations preventing you from being able to do a transaction. But we've gone beyond that now. We can bring these two systems and worlds together and organizations recognize that need to change. As Doug said, the majority of the workforce and the majority of organizations doesn't have access to analytics. That's wrong. (chuckles) We've got to change that. And one of the ways that's going to change is with embedded analytics. 2/3 of organizations recognize that embedded analytics are important and it even ranks higher in importance than AI and ML in those organizations. So, it's interesting. This is a really important topic to the organizations that are consuming these technologies. The good news is it works. Organizations that have embraced embedded analytics are more comfortable with self-service than those that have not, as opposed to turning somebody loose, in the wild with the data. They're given a guided path to the data. And the research shows that 65% of organizations that have adopted embedded analytics are comfortable with self-service compared with just 40% of organizations that are turning people loose in an ad hoc way with the data. So, totally behind Doug's predictions. >> Can I just break in with something here, a comment on what Dave said about what Doug said, which (laughs) is that I totally agree with what you said about embedded analytics. And at IDC, we made a prediction in our future intelligence, future of intelligence service three years ago that this was going to happen. And the thing that we're waiting for is for developers to build... You have to write the applications to work that way. It just doesn't happen automagically. Developers have to write applications that reference analytic data and apply it while they're running. And that could involve simple things like complex queries against the live data, which is through something that I've been calling analytic transaction processing. Or it could be through something more sophisticated that involves AI operations as Doug has been suggesting, where the result is enacted pretty much automatically unless the scores are too low and you need to have a human being look at it. So, I think that that is definitely something we've been watching for. I'm not sure how soon it will come, because it seems to take a long time for people to change their thinking. But I think, as Dave was saying, once they do and they apply these principles in their application development, the rewards are great. >> Yeah, this is very much, I would say, very consistent with what we were talking about, I was talking about before, about basically rethinking the modern data stack and going into more of an end-to-end solution solution. I think, that what we're talking about clearly here is operational analytics. There'll still be a need for your data scientists to go offline just in their data lakes to do all that very exploratory and that deep modeling. But clearly, it just makes sense to bring operational analytics into where people work into their workspace and further flatten that modern data stack. >> But with all this metadata and all this intelligence, we're talking about injecting AI into applications, it does seem like we're entering a new era of not only data, but new era of apps. Today, most applications are about filling forms out or codifying processes and require a human input. And it seems like there's enough data now and enough intelligence in the system that the system can actually pull data from, whether it's the transaction system, e-commerce, the supply chain, ERP, and actually do something with that data without human involvement, present it to humans. Do you guys see this as a new frontier? >> I think, that's certainly- >> Very much so, but it's going to take a while, as Carl said. You have to design it, you have to get the prediction into the system, you have to get the analytics at the point of decision has to be relevant to that decision point. >> And I also recall basically a lot of the ERP vendors back like 10 years ago, we're promising that. And the fact that we're still looking at the promises shows just how difficult, how much of a challenge it is to get to what Doug's saying. >> One element that could be applied in this case is (indistinct) architecture. If applications are developed that are event-driven rather than following the script or sequence that some programmer or designer had preconceived, then you'll have much more flexible applications. You can inject decisions at various points using this technology much more easily. It's a completely different way of writing applications. And it actually involves a lot more data, which is why we should all like it. (laughs) But in the end (Tony laughing) it's more stable, it's easier to manage, easier to maintain, and it's actually more efficient, which is the result of an MIT study from about 10 years ago, and still, we are not seeing this come to fruition in most business applications. >> And do you think it's going to require a new type of data platform database? Today, data's all far-flung. We see that's all over the clouds and at the edge. Today, you cache- >> We need a super cloud. >> You cache that data, you're throwing into memory. I mentioned, MySQL heat wave. There are other examples where it's a brute force approach, but maybe we need new ways of laying data out on disk and new database architectures, and just when we thought we had it all figured out. >> Well, without referring to disk, which to my mind, is almost like talking about cave painting. I think, that (Dave laughing) all the things that have been mentioned by all of us today are elements of what I'm talking about. In other words, the whole improvement of the data mesh, the improvement of metadata across the board and improvement of the ability to track data and judge its freshness the way we judge the freshness of a melon or something like that, to determine whether we can still use it. Is it still good? That kind of thing. Bringing together data from multiple sources dynamically and real-time requires all the things we've been talking about. All the predictions that we've talked about today add up to elements that can make this happen. >> Well, guys, it's always tremendous to get these wonderful minds together and get your insights, and I love how it shapes the outcome here of the predictions, and let's see how we did. We're going to leave it there. I want to thank Sanjeev, Tony, Carl, David, and Doug. Really appreciate the collaboration and thought that you guys put into these sessions. Really, thank you. >> Thank you. >> Thanks, Dave. >> Thank you for having us. >> Thanks. >> Thank you. >> All right, this is Dave Valente for theCUBE, signing off for now. Follow these guys on social media. Look for coverage on siliconangle.com, theCUBE.net. Thank you for watching. (upbeat music)
SUMMARY :
and pleased to tell you (Tony and Dave faintly speaks) that led them to their conclusion. down, the funding in VC IPO market. And I like how the fact And I happened to have tripped across I talked to Walmart in the prediction of graph databases. But I stand by the idea and maybe to the edge. You can apply graphs to great And so, it's going to streaming data permeates the landscape. and to be honest, I like the tough grading the next 20 to 25% of and of course, the degree of difficulty. that sits on the side, Thank you for that. And I have to disagree. So, the catalog becomes Do you have any stats for just the reasons that And a lot of those catalogs about the modern data stack. and more, the data lakehouse. and the application stack, So, the alternative is to have metadata that SQL is the killer app for big data. but in the perception of the marketplace, and I had to take the NoSQL, being up on stage with Curt Monash. (group laughing) is that the core need in the data lake, And your prediction is the and examine derivatives of the data to optimize around a set of KPIs. that folks in the content world (Dave and Carl laughing) going to say this... shifts the conversation to the consumers And essentially, one of the things (group laughing) the term that we'll remember today, to your last year's prediction, is headed to embedding. and going off to separate happening in the business, so that the analytics didn't And the thing that we're waiting for and that deep modeling. that the system can of decision has to be relevant And the fact that we're But in the end We see that's all over the You cache that data, and improvement of the and I love how it shapes the outcome here Thank you for watching.
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Day 1 Keynote Analysis | Palo Alto Networks Ignite22
>> Narrator: "TheCUBE" presents Ignite 22. Brought to you by Palo Alto Networks. >> Hey everyone. Welcome back to "TheCUBE's" live coverage of Palo Alto Network's Ignite 22 from the MGM Grand in beautiful Las Vegas. I am Lisa Martin here with Dave Vellante. Dave, we just had a great conversa- First of all, we got to hear the keynote, most of it. We also just had a great conversation with the CEO and chairman of Palo Alto Networks, Nikesh Arora. You know, this is a company that was founded back in 2005, he's been there four years, a lot has happened. A lot of growth, a lot of momentum in his tenure. You were saying in your breaking analysis, that they are on track to nearly double revenues from FY 20 to 23. Lots of momentum in this cloud security company. >> Yeah, I'd never met him before. I mean, I've been following a little bit. It's interesting, he came in as, sort of, a security outsider. You know, he joked today that he, the host, I forget the guy's name on the stage, what was his name? Hassan. Hassan, he said "He's the only guy in the room that knows less about security than I do." Because, normally, this is an industry that's steeped in deep expertise. He came in and I think is given a good compliment to the hardcore techies at Palo Alto Network. The company, it's really interesting. The company started out building their own data centers, they called it. Now they look back and call it cloud, but it was their own data centers, kind of like Salesforce did, it's kind of like ServiceNow. Because at the time, you really couldn't do it in the public cloud. The public cloud was a little too unknown. And so they needed that type of control. But Palo Alto's been amazing story since 2020, we wrote about this during the pandemic. So what they did, is they began to pivot to the the true cloud native public cloud, which is kind of immature still. They don't tell you that, but it's kind of still a little bit immature, but it's working. And when they were pivoting, it was around the same time, at Fortinet, who's a competitor there's like, I call 'em a poor man's Palo Alto, and Fortinet probably hates that, but it's kind of true. It's like a value play on a comprehensive platform, and you know Fortinet a little bit. And so, but what was happening is Fortinet was executing on its cloud strategy better than Palo Alto. And there was a real divergence in the valuations of these stocks. And we said at the time, we felt like Palo Alto, being the gold standard, would get through it. And they did. And what's happened is interesting, I wrote about this two weeks ago. If you go back to the pandemic, peak of the pandemic, or just before the peak, kind of in that tech bubble, if you will. Splunk's down 44% from that peak, Okta's down, sorry, not down 44%. 44% of the peak. Okta's 22% of their peak. CrowdStrike, 41%, Zscaler, 36%, Fortinet, 71%. Not so bad. Palo Altos maintained 93% of its peak value, right? So it's a combination of two things. One is, they didn't run up as much during the pandemic, and they're executing through their cloud strategy. And that's provided a sort of softer landing. And I think it's going to be interesting to see where they go from here. And you heard Nikesh, we're going to double, and then double again. So that's 7 billion, 14 billion, heading to 30 billion. >> Lisa: Yeah, yeah. He also talked about one of the things that he's done in his tenure here, as really a workforce transformation. And we talk all the time, it's not just technology and processes, it's people. They've also seemed to have done a pretty good job from a cultural transformation perspective, which is benefiting their customers. And they're also growing- The ecosystem, we talked a little bit about the ecosystem with Nikesh. We've got Google Cloud on, we've got AWS on the program today alone, talking about the partnerships. The ecosystem is expanding, as well. >> Have you ever met Nir Zuk? >> I have not, not yet. >> He's the founder and CTO. I haven't, we've never been on "theCUBE." He was supposed to come on one day down in New York City. Stu and I were going to interview him, and he cut out of the conference early, so we didn't interview him. But he's a very opinionated dude. And you're going to see, he's basically going to come on, and I mean, I hope he is as opinionated on "TheCUBE," but he'll talk about how the industry has screwed it up. And Nikesh sort of talked about that, it's a shiny new toy strategy. Oh, there's another one, here's another one. It's the best in that category. Okay, let's get, and that's how we've gotten to this point. I always use that Optive graphic, which shows the taxonomy, and shows hundreds and hundreds of suppliers in the industry. And again, it's true. Customers have 20, 30, sometimes 40 different tool sets. And so now it's going to be interesting to see. So I guess my point is, it starts at the top. The founder, he's an outspoken, smart, tough Israeli, who's like, "We're going to take this on." We're not afraid to be ambitious. And so, so to your point about people and the culture, it starts there. >> Absolutely. You know, one of the things that you've written about in your breaking analysis over the weekend, Nikesh talked about it, they want to be the consolidator. You see this as they're building out the security supercloud. Talk to me about that. What do you think? What is a security supercloud in your opinion? >> Yeah, so let me start with the consolidator. So Palo Alto obviously is executing on that strategy. CrowdStrike as well, wants to be a consolidator. I would say Zscaler wants to be a consolidator. I would say that Microsoft wants to be a consolidator, so does Cisco. So they're all coming at it from different angles. Cisco coming at it from network security, which is Palo Alto's wheelhouse, with their next gen firewalls, network security. What Palo Alto did was interesting, was they started out with kind of a hardware based firewall, but they didn't try to shove everything into it. They put the other function in there, their cloud. Zscaler. Zscaler is the one running around saying you don't need firewalls anymore. Just run everything through our cloud, our security cloud. I would think that as Zscaler expands its TAM, it's going to start to acquire, and do similar types of things. We'll see how that integrates. CrowdStrike is clearly executing on a similar portfolio strategy, but they're coming at it from endpoint, okay? They have to partner for network security. Cisco is this big and legacy, but they've done a really good job of acquiring and using services to hide some of that complexity. Microsoft is, you know, they probably hate me saying this, but it's the just good enough strategy. And that may have hurt CrowdStrike last quarter, because the SMB was a soft, we'll see. But to specifically answer your question, the opportunity, we think, is to build the security supercloud. What does that mean? That means to have a common security platform across all clouds. So irrespective of whether you're running an Amazon, whether you're running an on-prem, Google, or Azure, the security policies, and the edicts, and the way you secure your enterprise, look the same. There's a PaaS layer, super PaaS layer for developers, so that that the developers can secure their code in a common framework across cloud. So that essentially, Nikesh sort of balked at it, said, "No, no, no, we're not, we're not really building a super cloud." But essentially they kind of are headed in that direction, I think. Although, what I don't know, like CrowdStrike and Microsoft are big competitors. He mentioned AWS and Google. We run on AWS, Google, and in their own data centers. That sounds like they don't currently run a Microsoft. 'Cause Microsoft is much more competitive with the security ecosystem. They got Identity, so they compete with Okta. They got Endpoint, so they compete with CrowdStrike, and Palo Alto. So Microsoft's at war with everybody. So can you build a super cloud on top of the clouds, the hyperscalers, and not do Microsoft? I would say no. >> Right. >> But there's nothing stopping Palo Alto from running in the Microsoft cloud. I don't know if that's a strategy, we should ask them. >> Yeah. They've done a great job in our last few minutes, of really expanding their TAM in the last few years, particularly under Nikesh's leadership. What are some of the things that you heard this morning that you think, really they've done a great job of expanding that TAM. He talked a little bit about, I didn't write the number down, but he talked a little bit about the market opportunity there. What do you see them doing as being best of breed for organizations that have 30 to 50 tools and need to consolidate that? >> Well the market opportunity's enormous. >> Lisa: It is. >> I mean, we're talking about, well north of a hundred billion dollars, I mean 150, 180, depending on whose numerator you use. Gartner, IDC. Dave's, whatever, it's big. Okay, and they've got... Okay, they're headed towards 7 billion out of 180 billion, whatever, again, number you use. So they started with network security, they put most of the network function in the cloud. They moved to Endpoint, Sassy for the edge. They've done acquisitions, the Cortex acquisition, to really bring automated threat intelligence. They just bought Cider Security, which is sort of the shift left, code security, developer, assistance, if you will. That whole shift left, protect right. And so I think a lot of opportunities to continue to acquire best of breed. I liked what Nikesh said. Keep the founders on board, sell them on the mission. Let them help with that integration and putting forth the cultural aspects. And then, sort of, integrate in. So big opportunities, do they get into Endpoint and compete with Okta? I think Okta's probably the one sort of outlier. They want to be the consolidator of identity, right? And they'll probably partner with Okta, just like Okta partners with CrowdStrike. So I think that's part of the challenge of being the consolidator. You're probably not going to be the consolidator for everything, but maybe someday you'll see some kind of mega merger of these companies. CrowdStrike and Okta, or Palo Alto and Okta, or to take on Microsoft, which would be kind of cool to watch. >> That would be. We have a great lineup, Dave. Today and tomorrow, full days, two full days of cube coverage. You mentioned Nir Zuk, we already had the CEO on, founder and CTO. We've got the chief product officer coming on next. We've got chief transformation officer of customers, partners. We're going to have great conversations, and really understand how this organization is helping customers ultimately achieve their SecOps transformation, their digital transformation. And really moved the needle forward to becoming secure data companies. So I'm looking forward to the next two days. >> Yeah, and Wendy Whitmore is coming on. She heads Unit 42, which is, from what I could tell, it's pretty much the competitor to Mandiant, which Google just bought. We had Kevin Mandia on at September at the CrowdStrike event. So that's interesting. That's who I was poking Nikesh a little bit on industry collaboration. You're tight with Google, and then he had an interesting answer. He said "Hey, you start sharing data, you don't know where it's going to go." I think Snowflake could help with that problem, actually. >> Interesting. >> Yeah, little Snowflake and some of the announcements ar Reinvent with the data clean rooms. Data sharing, you know, trusted data. That's one of the other things we didn't talk about, is the real tension in between security and regulation. So the regulators in public policy saying you can't move the data out of the country. And you have to prove to me that you have a chain of custody. That when you say you deleted something, you have to show me that you not only deleted the file, then the data, but also the metadata. That's a really hard problem. So to my point, something that Palo Alto might be able to solve. >> It might be. It'll be an interesting conversation with Unit 42. And like we said, we have a great lineup of guests today and tomorrow with you, so stick around. Lisa Martin and Dave Vellante are covering Palo Alto Networks Ignite 22 for you. We look forward to seeing you in our next segment. Stick around. (light music)
SUMMARY :
Brought to you by Palo Alto Networks. from the MGM Grand in beautiful Las Vegas. Because at the time, you about the ecosystem with Nikesh. and he cut out of the conference early, You know, one of the things and the way you secure your from running in the Microsoft cloud. What are some of the things of being the consolidator. And really moved the needle forward it's pretty much the and some of the announcements We look forward to seeing
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Scott Castle, Sisense | AWS re:Invent 2022
>>Good morning fellow nerds and welcome back to AWS Reinvent. We are live from the show floor here in Las Vegas, Nevada. My name is Savannah Peterson, joined with my fabulous co-host John Furrier. Day two keynotes are rolling. >>Yeah. What do you thinking this? This is the day where everything comes, so the core gets popped off the bottle, all the announcements start flowing out tomorrow. You hear machine learning from swee lot more in depth around AI probably. And then developers with Verner Vos, the CTO who wrote the seminal paper in in early two thousands around web service that becames. So again, just another great year of next level cloud. Big discussion of data in the keynote bulk of the time was talking about data and business intelligence, business transformation easier. Is that what people want? They want the easy button and we're gonna talk a lot about that in this segment. I'm really looking forward to this interview. >>Easy button. We all want the >>Easy, we want the easy button. >>I love that you brought up champagne. It really feels like a champagne moment for the AWS community as a whole. Being here on the floor feels a bit like the before times. I don't want to jinx it. Our next guest, Scott Castle, from Si Sense. Thank you so much for joining us. How are you feeling? How's the show for you going so far? Oh, >>This is exciting. It's really great to see the changes that are coming in aws. It's great to see the, the excitement and the activity around how we can do so much more with data, with compute, with visualization, with reporting. It's fun. >>It is very fun. I just got a note. I think you have the coolest last name of anyone we've had on the show so far, castle. Oh, thank you. I'm here for it. I'm sure no one's ever said that before, but I'm so just in case our audience isn't familiar, tell us about >>Soy Sense is an embedded analytics platform. So we're used to take the queries and the analysis that you can power off of Aurora and Redshift and everything else and bring it to the end user in the applications they already know how to use. So it's all about embedding insights into tools. >>Embedded has been a, a real theme. Nobody wants to, it's I, I keep using the analogy of multiple tabs. Nobody wants to have to leave where they are. They want it all to come in there. Yep. Now this space is older than I think everyone at this table bis been around since 1958. Yep. How do you see Siente playing a role in the evolution there of we're in a different generation of analytics? >>Yeah, I mean, BI started, as you said, 58 with Peter Lu's paper that he wrote for IBM kind of get became popular in the late eighties and early nineties. And that was Gen one bi, that was Cognos and Business Objects and Lotus 1 23 think like green and black screen days. And the way things worked back then is if you ran a business and you wanted to get insights about that business, you went to it with a big check in your hand and said, Hey, can I have a report? And they'd come back and here's a report. And it wasn't quite right. You'd go back and cycle, cycle, cycle and eventually you'd get something. And it wasn't great. It wasn't all that accurate, but it's what we had. And then that whole thing changed in about two, 2004 when self-service BI became a thing. And the whole idea was instead of going to it with a big check in your hand, how about you make your own charts? >>And that was totally transformative. Everybody started doing this and it was great. And it was all built on semantic modeling and having very fast databases and data warehouses. Here's the problem, the tools to get to those insights needed to serve both business users like you and me and also power users who could do a lot more complex analysis and transformation. And as the tools got more complicated, the barrier to entry for everyday users got higher and higher and higher to the point where now you look, look at Gartner and Forester and IDC this year. They're all reporting in the same statistic. Between 10 and 20% of knowledge workers have learned business intelligence and everybody else is just waiting in line for a data analyst or a BI analyst to get a report for them. And that's why the focus on embedded is suddenly showing up so strong because little startups have been putting analytics into their products. People are seeing, oh my, this doesn't have to be hard. It can be easy, it can be intuitive, it can be native. Well why don't I have that for my whole business? So suddenly there's a lot of focus on how do we embed analytics seamlessly? How do we embed the investments people make in machine learning in data science? How do we bring those back to the users who can actually operationalize that? Yeah. And that's what Tysons does. Yeah. >>Yeah. It's interesting. Savannah, you know, data processing used to be what the IT department used to be called back in the day data processing. Now data processing is what everyone wants to do. There's a ton of data we got, we saw the keynote this morning at Adam Lesky. There was almost a standing of vision, big applause for his announcement around ML powered forecasting with Quick Site Cube. My point is people want automation. They want to have this embedded semantic layer in where they are not having all the process of ETL or all the muck that goes on with aligning the data. All this like a lot of stuff that goes on. How do you make it easier? >>Well, to be honest, I, I would argue that they don't want that. I think they, they think they want that, cuz that feels easier. But what users actually want is they want the insight, right? When they are about to make a decision. If you have a, you have an ML powered forecast, Andy Sense has had that built in for years, now you have an ML powered forecast. You don't need it two weeks before or a week after in a report somewhere. You need it when you're about to decide do I hire more salespeople or do I put a hundred grand into a marketing program? It's putting that insight at the point of decision that's important. And you don't wanna be waiting to dig through a lot of infrastructure to find it. You just want it when you need it. What's >>The alternative from a time standpoint? So real time insight, which is what you're saying. Yep. What's the alternative? If they don't have that, what's >>The alternative? Is what we are currently seeing in the market. You hire a bunch of BI analysts and data analysts to do the work for you and you hire enough that your business users can ask questions and get answers in a timely fashion. And by the way, if you're paying attention, there's not enough data analysts in the whole world to do that. Good luck. I am >>Time to get it. I really empathize with when I, I used to work for a 3D printing startup and I can, I have just, I mean, I would call it PTSD flashbacks of standing behind our BI guy with my list of queries and things that I wanted to learn more about our e-commerce platform in our, in our marketplace and community. And it would take weeks and I mean this was only in 2012. We're not talking 1958 here. We're talking, we're talking, well, a decade in, in startup years is, is a hundred years in the rest of the world life. But I think it's really interesting. So talk to us a little bit about infused and composable analytics. Sure. And how does this relate to embedded? Yeah. >>So embedded analytics for a long time was I want to take a dashboard I built in a BI environment. I wanna lift it and shift it into some other application so it's close to the user and that is the right direction to go. But going back to that statistic about how, hey, 10 to 20% of users know how to do something with that dashboard. Well how do you reach the rest of users? Yeah. When you think about breaking that up and making it more personalized so that instead of getting a dashboard embedded in a tool, you get individual insights, you get data visualizations, you get controls, maybe it's not even actually a visualization at all. Maybe it's just a query result that influences the ordering of a list. So like if you're a csm, you have a list of accounts in your book of business, you wanna rank those by who's priorities the most likely to churn. >>Yeah. You get that. How do you get that most likely to churn? You get it from your BI system. So how, but then the question is, how do I insert that back into the application that CSM is using? So that's what we talk about when we talk about Infusion. And SI started the infusion term about two years ago and now it's being used everywhere. We see it in marketing from Click and Tableau and from Looker just recently did a whole launch on infusion. The idea is you break this up into very small digestible pieces. You put those pieces into user experiences where they're relevant and when you need them. And to do that, you need a set of APIs, SDKs, to program it. But you also need a lot of very solid building blocks so that you're not building this from scratch, you're, you're assembling it from big pieces. >>And so what we do aty sense is we've got machine learning built in. We have an LQ built in. We have a whole bunch of AI powered features, including a knowledge graph that helps users find what else they need to know. And we, we provide those to our customers as building blocks so that they can put those into their own products, make them look and feel native and get that experience. In fact, one of the things that was most interesting this last couple of couple of quarters is that we built a technology demo. We integrated SI sensee with Office 365 with Google apps for business with Slack and MS teams. We literally just threw an Nlq box into Excel and now users can go in and say, Hey, which of my sales people in the northwest region are on track to meet their quota? And they just get the table back in Excel. They can build charts of it and PowerPoint. And then when they go to their q do their QBR next week or week after that, they just hit refresh to get live data. It makes it so much more digestible. And that's the whole point of infusion. It's bigger than just, yeah. The iframe based embedding or the JavaScript embedding we used to talk about four or five years >>Ago. APIs are very key. You brought that up. That's gonna be more of the integration piece. How does embedable and composable work as more people start getting on board? It's kind of like a Yeah. A flywheel. Yes. What, how do you guys see that progression? Cause everyone's copying you. We see that, but this is a, this means it's standard. People want this. Yeah. What's next? What's the, what's that next flywheel benefit that you guys coming out with >>Composability, fundamentally, if you read the Gartner analysis, right, they, when they talk about composable, they're talking about building pre-built analytics pieces in different business units for, for different purposes. And being able to plug those together. Think of like containers and services that can, that can talk to each other. You have a composition platform that can pull it into a presentation layer. Well, the presentation layer is where I focus. And so the, so for us, composable means I'm gonna have formulas and queries and widgets and charts and everything else that my, that my end users are gonna wanna say almost minority report style. If I'm not dating myself with that, I can put this card here, I can put that chart here. I can set these filters here and I get my own personalized view. But based on all the investments my organization's made in data and governance and quality so that all that infrastructure is supporting me without me worrying much about it. >>Well that's productivity on the user side. Talk about the software angle development. Yeah. Is your low code, no code? Is there coding involved? APIs are certainly the connective tissue. What's the impact to Yeah, the >>Developer. Oh. So if you were working on a traditional legacy BI platform, it's virtually impossible because this is an architectural thing that you have to be able to do. Every single tool that can make a chart has an API to embed that chart somewhere. But that's not the point. You need the life cycle automation to create models, to modify models, to create new dashboards and charts and queries on the fly. And be able to manage the whole life cycle of that. So that in your composable application, when you say, well I want chart and I want it to go here and I want it to do this and I want it to be filtered this way you can interact with the underlying platform. And most importantly, when you want to use big pieces like, Hey, I wanna forecast revenue for the next six months. You don't want it popping down into Python and writing that yourself. >>You wanna be able to say, okay, here's my forecasting algorithm. Here are the inputs, here's the dimensions, and then go and just put it somewhere for me. And so that's what you get withy sense. And there aren't any other analytics platforms that were built to do that. We were built that way because of our architecture. We're an API first product. But more importantly, most of the legacy BI tools are legacy. They're coming from that desktop single user, self-service, BI environment. And it's a small use case for them to go embedding. And so composable is kind of out of reach without a complete rebuild. Right? But with SI senses, because our bread and butter has always been embedding, it's all architected to be API first. It's integrated for software developers with gi, but it also has all those low code and no code capabilities for business users to do the minority report style thing. And it's assemble endless components into a workable digital workspace application. >>Talk about the strategy with aws. You're here at the ecosystem, you're in the ecosystem, you're leading product and they have a strategy. We know their strategy, they have some stuff, but then the ecosystem goes faster and ends up making a better product in most of the cases. If you compare, I know they'll take me to school on that, but I, that's pretty much what we report on. Mongo's doing a great job. They have databases. So you kind of see this balance. How are you guys playing in the ecosystem? What's the, what's the feedback? What's it like? What's going on? >>AWS is actually really our best partner. And the reason why is because AWS has been clear for many, many years. They build componentry, they build services, they build infrastructure, they build Redshift, they build all these different things, but they need, they need vendors to pull it all together into something usable. And fundamentally, that's what Cient does. I mean, we didn't invent sequel, right? We didn't invent jackal or dle. These are not, these are underlying analytics technologies, but we're taking the bricks out of the briefcase. We're assembling it into something that users can actually deploy for their use cases. And so for us, AWS is perfect because they focus on the hard bits. The the underlying technologies we assemble those make them usable for customers. And we get the distribution. And of course AWS loves that. Cause it drives more compute and it drives more, more consumption. >>How much do they pay you to say that >>Keynote, >>That was a wonderful pitch. That's >>Absolutely, we always say, hey, they got a lot of, they got a lot of great goodness in the cloud, but they're not always the best at the solutions and that they're trying to bring out, and you guys are making these solutions for customers. Yeah. That resonates with what they got with Amazon. For >>Example, we, last year we did a, a technology demo with Comprehend where we put comprehend inside of a semantic model and we would compile it and then send it back to Redshift. And it takes comprehend, which is a very cool service, but you kind of gotta be a coder to use it. >>I've been hear a lot of hype about the semantic layer. What is, what is going on with that >>Semantec layer is what connects the actual data, the tables in your database with how they're connected and what they mean so that a user like you or me who's saying I wanna bar chart with revenue over time can just work with revenue and time. And the semantic layer translates between what we did and what the database knows >>About. So it speaks English and then they converts it to data language. It's >>Exactly >>Right. >>Yeah. It's facilitating the exchange of information. And, and I love this. So I like that you actually talked about it in the beginning, the knowledge map and helping people figure out what they might not know. Yeah. I, I am not a bi analyst by trade and I, I don't always know what's possible to know. Yeah. And I think it's really great that you're doing that education piece. I'm sure, especially working with AWS companies, depending on their scale, that's gotta be a big part of it. How much is the community play a role in your product development? >>It's huge because I'll tell you, one of the challenges in embedding is someone who sees an amazing experience in outreach or in seismic. And to say, I want that. And I want it to be exactly the way my product is built, but I don't wanna learn a lot. And so you, what you want do is you want to have a community of people who have already built things who can help lead the way. And our community, we launched a new version of the SES community in early 2022 and we've seen a 450% growth in the c in that community. And we've gone from an average of one response, >>450%. I just wanna put a little exclamation point on that. Yeah, yeah. That's awesome. We, >>We've tripled our organic activity. So now if you post this Tysons community, it used to be, you'd get one response maybe from us, maybe from from a customer. Now it's up to three. And it's continuing to trend up. So we're, it's >>Amazing how much people are willing to help each other. If you just get in the platform, >>Do it. It's great. I mean, business is so >>Competitive. I think it's time for the, it's time. I think it's time. Instagram challenge. The reels on John. So we have a new thing. We're gonna run by you. Okay. We just call it the bumper sticker for reinvent. Instead of calling it the Instagram reels. If we're gonna do an Instagram reel for 30 seconds, what would be your take on what's going on this year at Reinvent? What you guys are doing? What's the most important story that you would share with folks on Instagram? >>You know, I think it's really what, what's been interesting to me is the, the story with Redshift composable, sorry. No, composable, Redshift Serverless. Yeah. One of the things I've been >>Seeing, we know you're thinking about composable a lot. Yes. Right? It's, it's just, it's in there, it's in your mouth. Yeah. >>So the fact that Redshift Serverless is now kind becoming the defacto standard, it changes something for, for my customers. Cuz one of the challenges with Redshift that I've seen in, in production is if as people use it more, you gotta get more boxes. You have to manage that. The fact that serverless is now available, it's, it's the default means it now people are just seeing Redshift as a very fast, very responsive repository. And that plays right into the story I'm telling cuz I'm telling them it's not that hard to put some analysis on top of things. So for me it's, it's a, maybe it's a narrow Instagram reel, but it's an >>Important one. Yeah. And that makes it better for you because you get to embed that. Yeah. And you get access to better data. Faster data. Yeah. Higher quality, relevant, updated. >>Yep. Awesome. As it goes into that 80% of knowledge workers, they have a consumer great expectation of experience. They're expecting that five ms response time. They're not waiting 2, 3, 4, 5, 10 seconds. They're not trained on theola expectations. And so it's, it matters a lot. >>Final question for you. Five years out from now, if things progress the way they're going with more innovation around data, this front end being very usable, semantic layer kicks in, you got the Lambda and you got serverless kind of coming in, helping out along the way. What's the experience gonna look like for a user? What's it in your mind's eye? What's that user look like? What's their experience? >>I, I think it shifts almost every role in a business towards being a quantitative one. Talking about, Hey, this is what I saw. This is my hypothesis and this is what came out of it. So here's what we should do next. I, I'm really excited to see that sort of scientific method move into more functions in the business. Cuz for decades it's been the domain of a few people like me doing strategy, but now I'm seeing it in CSMs, in support people and sales engineers and line engineers. That's gonna be a big shift. Awesome. >>Thank >>You Scott. Thank you so much. This has been a fantastic session. We wish you the best at si sense. John, always pleasure to share the, the stage with you. Thank you to everybody who's attuning in, tell us your thoughts. We're always eager to hear what, what features have got you most excited. And as you know, we will be live here from Las Vegas at reinvent from the show floor 10 to six all week except for Friday. We'll give you Friday off with John Furrier. My name's Savannah Peterson. We're the cube, the the, the leader in high tech coverage.
SUMMARY :
We are live from the show floor here in Las Vegas, Nevada. Big discussion of data in the keynote bulk of the time was We all want the How's the show for you going so far? the excitement and the activity around how we can do so much more with data, I think you have the coolest last name of anyone we've had on the show so far, queries and the analysis that you can power off of Aurora and Redshift and everything else and How do you see Siente playing a role in the evolution there of we're in a different generation And the way things worked back then is if you ran a business and you wanted to get insights about that business, the tools to get to those insights needed to serve both business users like you and me the muck that goes on with aligning the data. And you don't wanna be waiting to dig through a lot of infrastructure to find it. What's the alternative? and data analysts to do the work for you and you hire enough that your business users can ask questions And how does this relate to embedded? Maybe it's just a query result that influences the ordering of a list. And SI started the infusion term And that's the whole point of infusion. That's gonna be more of the integration piece. And being able to plug those together. What's the impact to Yeah, the And most importantly, when you want to use big pieces like, Hey, I wanna forecast revenue for And so that's what you get withy sense. How are you guys playing in the ecosystem? And the reason why is because AWS has been clear for That was a wonderful pitch. the solutions and that they're trying to bring out, and you guys are making these solutions for customers. which is a very cool service, but you kind of gotta be a coder to use it. I've been hear a lot of hype about the semantic layer. And the semantic layer translates between It's So I like that you actually talked about it in And I want it to be exactly the way my product is built, but I don't wanna I just wanna put a little exclamation point on that. And it's continuing to trend up. If you just get in the platform, I mean, business is so What's the most important story that you would share with One of the things I've been Seeing, we know you're thinking about composable a lot. right into the story I'm telling cuz I'm telling them it's not that hard to put some analysis on top And you get access to better data. And so it's, it matters a lot. What's the experience gonna look like for a user? see that sort of scientific method move into more functions in the business. And as you know, we will be live here from Las Vegas at reinvent from the show floor
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Stijn Christiaens, Collibra, Data Citizens 22
(Inspiring rock music) >> Hey everyone, I'm Lisa Martin covering Data Citizens 22 brought to you by Collibra. This next conversation is going to focus on the importance of data culture. One of our Cube alumni is back; Stan Christians is Collibra's co-founder and it's Chief Data citizen. Stan, it's great to have you back on theCUBE. >> Hey Lisa, nice to be here. >> So we're going to be talking about the importance of data culture, data intelligence, maturity all those great things. When we think about the data revolution that every business is going through, you know, it's so much more than technology innovation; it also really requires cultural transformation, community transformation. Those are challenging for customers to undertake. Talk to us about what you mean by data citizenship and the role that creating a data culture plays in that journey. >> Right. So as you know, our event is called Data Citizens because we believe that, in the end, a data citizen is anyone who uses data to do their job. And we believe that today's organizations you have a lot of people, most of the employees in an organization, are somehow going to be a data citizen, right? So you need to make sure that these people are aware of it, you need to make sure that these people have the skills and competencies to do with data what is necessary, and that's on all levels, right? So what does it mean to have a good data culture? It means that if you're building a beautiful dashboard to try and convince your boss we need to make this decision, that your boss is also open to and able to interpret, you know, the data presented in the dashboard to actually make that decision and take that action. Right? And once you have that "Why" to the organization that's when you have a good data culture. That's a continuous effort for most organizations because they're always moving somehow, they're hiring new people. And it has to be a continuous effort because we've seen that, on the one hand, organizations continue to be challenged with controlling their data sources and where all the data is flowing right? Which in itself creates lot of risk, but also on the other hand of the equation, you have the benefits, you know, you might look at regulatory drivers like we have to do this, right? But it's, it's much better right now to consider the competitive drivers for example. And we did an IDC study earlier this year, quite interesting, I can recommend anyone to read it, and one of the conclusions they found as they surveyed over a thousand people across organizations worldwide, is that the ones who are higher in maturity, so the organizations that really look at data as an asset, look at data as a product and actively try to be better at it don't have three times as good a business outcome as the ones who are lower on the maturity scale, right? So you can say, okay, I'm doing this, you know, data culture for everyone, awakening them up as data citizens. I'm doing this for competitive reasons. I'm doing this for regulatory reasons. You're trying to bring both of those together. And the ones that get data intelligence, right, are just going to be more successful and more competitive. That's our view and that's what we're seeing out there in the market. >> Absolutely. We know that just generally, Stan, right, The organizations that are really creating a a data culture and enabling everybody within the organization to become data citizens are, we know that, in theory, they're more competitive, they're more successful, But the IDC study that you just mentioned demonstrates they're three times more successful and competitive than their peers. Talk about how Collibra advises customers to create that community, that culture of data when it might be challenging for an organization to adapt culturally. >> Of course, of course it's difficult for an organization to adapt, but it's also necessary as you just said, imagine that, you know, you're a modern day organization, phones, laptops, what have you. You're not using those IT assets, right? Or you know, you're delivering them throughout the organization, but not enabling your colleagues to actually do something with that asset. Same thing is true with data today, right, if you're not properly using the data asset, and your competitors are, they're going to get more advantage. So as to how you get this done or how you establish this culture there's a few angles to look at, I would say. So one angle is obviously the leadership angle whereby whoever is the boss of data in the organization you typically have multiple bosses there, like a chief Data Officer, sometimes there's multiple, but they may have a different title, right? So I'm just going to summarize it as a data leader for a second. So whoever that is, they need to make sure that there's a clear vision, a clear strategy for data. And that strategy needs to include the monetization aspect. How are you going to get value from data? >> Lisa: Yes. >> Now, that's one part because then you can clearly see the example of your leadership in the organization, and also the business value, and that's important because those people, their job, in essence, really is to make everyone in the organization think about data as an asset. And I think that's the second part of the equation of getting that go to right is it's not enough to just have that leadership out there but you also have to get the hearts and minds of the data champions across the organization. You really have to win them over. And if you have those two combined, and obviously good technology to, you know, connect those people and have them execute on their responsibilities such as a data intelligence platform like ePlus, then you have the pieces in place to really start upgrading that culture inch by inch, if you will. >> Yes, I like that. The recipe for success. So you are the co-founder of Collibra. You've worn many different hats along this journey. Now you're building Collibra's own data office. I like how, before we went live, we were talking about Collibra is drinking its own champagne. I always loved to hear stories about that. You're speaking at Data Citizens 2022. Talk to us about how you are building a data culture within Collibra and what, maybe some of the specific projects are that Collibra's data office is working on. >> Yes. And it is indeed data citizens. There are a ton of speakers here, very excited. You know, we have Barb from MIT speaking about data monetization. We have DJ Patil at the last minute on the agenda so really exciting agenda, can't wait to get back out there. But essentially you're right. So over the years at Collibra, we've been doing this now since 2008, so a good 15 years, and I think we have another decade of work ahead in the market, just to be very clear. Data is here to stick around, as are we, and myself, you know, when you start a company we were four people in a garage, if you will, so everybody's wearing all sorts of hat at that time. But over the years I've run pre-sales at Collibra, I've run post sales, partnerships, product, et cetera, and as our company got a little bit biggish, we're now 1,200 something like that, people in the company I believe, systems and processes become a lot more important, right? So we said, you know, Collibra isn't the size of our customers yet, but we're getting there in terms of organization, structure, process systems et cetera. So we said it's really time for us to put our money where our mouth is, and to set up our own data office, which is what we were seeing that all of our customers are doing, and which is what we're seeing that organizations worldwide are doing and Gartner was predicting as well. They said, okay, organizations have an HR unit, they have a finance unit, and over time they'll all have a department, if you will, that is responsible somehow for the data. >> Lisa: Hm. >> So we said, okay, let's try to set an example with Collibra. Let's set up our own data office in such a way that other people can take away with it, right? Can take away from it? So we set up a data strategy, we started building data products, took care of the data infrastructure, that sort of good stuff, And in doing all of that, Lisa, exactly as you said, we said, okay, we need to also use our own products and our own practices, right? And from that use, learn how we can make the product better, learn how we can make the practice better and share that learning with all of the markets, of course. And on Monday mornings, we sometimes refer to that as eating our own dog foods, Friday evenings, we refer to that as drinking our own champagne. >> Lisa: I like it. >> So we, we had a (both chuckle) We had the drive do this, you know, there's a clear business reason, so we involved, we included that in the data strategy and that's a little bit of our origin. Now how, how do we organize this? We have three pillars, and by no means is this a template that everyone should follow. This is just the organization that works at our company, but it can serve as an inspiration. So we have pillars, which is data science, The data product builders, if you will or the people who help the business build data products, we have the data engineers who help keep the lights on for that data platform to make sure that the products, the data products, can run, the data can flow and, you know, the quality can be checked. And then we have a data intelligence or data governance pillar where we have those data governance data intelligence stakeholders who help the business as a sort of data partners to the business stakeholders. So that's how we've organized it. And then we started following the Collibra approach, which is, well, what are the challenges that our business stakeholders have in HR, finance, sales, marketing all over? And how can data help overcome those challenges? And from those use cases, we then just started to build a roadmap, and started execution on use case after use case. And a few important ones there are very simple, we see them with all our customers as well, people love talking about the catalog, right? The catalog for the data scientists to know what's in their data lake, for example, and for the people in Deagle and privacy, So they have their process registry, and they can see how the data flows. So that's a popular starting place and that turns into a marketplace so that if new analysts and data citizens join Collibra, they immediately have a place to go to to look at what data is out there for me as an analyst or data scientist or whatever, to do my job, right? So they can immediately get access to the data. And another one that we did is around trusted business reporting. We're seeing that, since 2008, you know, self-service BI allowed everyone to make beautiful dashboards, you know, by pie charts. I always, my pet peeve is the pie charts because I love pie, and you shouldn't always be using pie charts, but essentially there's become proliferation of those reports. And now executives don't really know, okay, should I trust this report or that report? They're reporting on the same thing but the numbers seem different, right? So that's why we have trusted business reporting. So we know if the reports, the dashboard, a data product essentially, is built, we know that all the right steps are being followed, and that whoever is consuming that can be quite confident in the result. >> Lisa: Right, and that confidence is absolutely key. >> Exactly. Yes. >> Absolutely. Talk a little bit about some of the the key performance indicators that you're using to measure the success of the data office. What are some of those KPIs? >> KPIs and measuring is a big topic in the chief data officer profession I would say, and again, it always varies, with respect to your organization, but there's a few that we use that might be of interest to you. So remember you have those three pillars, right? And we have metrics across those pillars. So, for example, a pillar on the data engineering side is going to be more related to that uptime, right? Is the data platform up and running? Are the data products up and running? Is the quality in them good enough? Is it going up? Is it going down? What's the usage? But also, and especially if you're in the cloud and if consumption's a big thing, you have metrics around cost, for example, right? So that's one set of examples. Another one is around the data signs and the products. Are people using them? Are they getting value from it? Can we calculate that value in a monetary perspective, right? >> Lisa: Yes. >> So that we can, to the rest of the business, continue to say, "We're tracking all those numbers and those numbers indicate that value is generated" and how much value estimated in that region. And then you have some data intelligence, data governance metrics, which is, for example you have a number of domains in a data mesh [Indistinct] People talk about being the owner a data domain for example, like product or customer. So how many of those domains do you have covered? How many of them are already part of the program? How many of them have owners assigned? How well are these owners organized, executing on their responsibilities? How many tickets are open? Closed? How many data products are built according to process? And so on and so forth, so these are a set of examples of KPI's. There's a lot more but hopefully those can already inspire the audience. >> Absolutely. So we've, we've talked about the rise of cheap data offices, it's only accelerating. You mentioned this is like a 10-year journey. So if you were to look into a crystal ball, what do you see, in terms of the maturation of data offices over the next decade? >> So we, we've seen, indeed, the role sort of grow up. I think in 2010 there may have been like, 10 chief data officers or something, Gartner has exact numbers on them. But then they grew, you know, 400's they were like mostly in financial services, but they expanded them to all industries and the number is estimated to be about 20,000 right now. >> Wow. >> And they evolved in a sort of stack of competencies, defensive data strategy, because the first chief data officers were more regulatory driven, offensive data strategy, support for the digital program and now all about data products, right? So as a data leader, you now need all those competences and need to include them in your strategy. How is that going to evolve for the next couple of years? I wish I had one of those crystal balls, right? But essentially, I think for the next couple of years there's going to be a lot of people, you know, still moving along with those four levels of the stack. A lot of people I see are still in version one and version two of the chief data officers. So you'll see, over the years that's going to evolve more digital and more data products. So for the next three, five years, my prediction is it's all going to be about data products because it's an immediate link between the data and the dollar essentially. >> Right. >> So that's going to be important and quite likely a new, some new things will be added on, which nobody can predict yet. But we'll see those pop up a few years. I think there's going to be a continued challenge for the chief data officer role to become a real executive role as opposed to, you know, somebody who claims that they're executive, but then they're not, right? So the real reporting level into the board, into the CEO for example, will continue to be a challenging point. But the ones who do get that done, will be the ones that are successful, and the ones who get that done will be the ones that do it on the basis of data monetization, right? Connecting value to the data and making that very clear to all the data citizens in the organization, right? >> Right, really creating that value chain. >> In that sense they'll need to have both, you know, technical audiences and non-technical audiences aligned of course, and they'll need to focus on adoption. Again, it's not enough to just have your data office be involved in this. It's really important that you are waking up data citizens across the organization and you make everyone in the organization think about data as an essence. >> Absolutely, because there's so much value that can be extracted if organizations really strategically build that data office and democratize access across all those data citizens. Stan, this is an exciting arena. We're definitely going to keep our eyes on this. Sounds like a lot of evolution and maturation coming from the data office perspective. From the data citizen perspective. And as the data show, that you mentioned in that IDC study you mentioned Gartner as well. Organizations have so much more likelihood of being successful and being competitive. So we're going to watch this space. Stan, thank you so much for joining me on theCUBE at Data Citizens 22. We appreciate it. >> Thanks for having me over. >> From Data Citizens 22, I'm Lisa Martin you're watching theCUBE, the leader in live tech coverage. (inspiring rock music) >> Okay, this concludes our coverage of Data Citizens 2022 brought to you by Collibra. Remember, all these videos are available on demand at theCUBE.net. And don't forget to check out siliconangle.com for all the news and wikibon.com for our weekly breaking analysis series where we cover many data topics and share survey research from our partner ETR, Enterprise Technology Research. If you want more information on the products announced at Data Citizens, go to Collibra.com. There are tons of resources there. You'll find analyst reports, product demos. It's really worthwhile to check those out. Thanks for watching our program and digging into Data Citizens 2022 on theCUBE Your leader in enterprise and emerging tech coverage. We'll see you soon. (inspiring rock music continues)
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brought to you by Collibra. Talk to us about what you is that the ones who that you just mentioned demonstrates And that strategy needs to and minds of the data champions Talk to us about how you are building So we said, you know, of the data infrastructure, We had the drive do this, you know, Lisa: Right, and that Yes. little bit about some of the in the chief data officer profession So that we can, to So if you were to look the number is estimated to So for the next three, five that do it on the basis of that value chain. in the organization think And as the data show, that you you're watching theCUBE, the brought to you by Collibra.
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Collibra Data Citizens 22
>>Collibra is a company that was founded in 2008 right before the so-called modern big data era kicked into high gear. The company was one of the first to focus its business on data governance. Now, historically, data governance and data quality initiatives, they were back office functions and they were largely confined to regulatory regulated industries that had to comply with public policy mandates. But as the cloud went mainstream, the tech giants showed us how valuable data could become and the value proposition for data quality and trust. It evolved from primarily a compliance driven issue to becoming a lynchpin of competitive advantage. But data in the decade of the 2010s was largely about getting the technology to work. You had these highly centralized technical teams that were formed and they had hyper specialized skills to develop data architectures and processes to serve the myriad data needs of organizations. >>And it resulted in a lot of frustration with data initiatives for most organizations that didn't have the resources of the cloud guys and the social media giants to really attack their data problems and turn data into gold. This is why today for example, this quite a bit of momentum to rethinking monolithic data architectures. You see, you hear about initiatives like data mesh and the idea of data as a product. They're gaining traction as a way to better serve the the data needs of decentralized business Uni users, you hear a lot about data democratization. So these decentralization efforts around data, they're great, but they create a new set of problems. Specifically, how do you deliver like a self-service infrastructure to business users and domain experts? Now the cloud is definitely helping with that, but also how do you automate governance? This becomes especially tricky as protecting data privacy has become more and more important. >>In other words, while it's enticing to experiment and run fast and loose with data initiatives kinda like the Wild West, to find new veins of gold, it has to be done responsibly. As such, the idea of data governance has had to evolve to become more automated. And intelligence governance and data lineage is still fundamental to ensuring trust as data. It moves like water through an organization. No one is gonna use data that isn't trusted. Metadata has become increasingly important for data discovery and data classification. As data flows through an organization, the continuously ability to check for data flaws and automating that data quality, they become a functional requirement of any modern data management platform. And finally, data privacy has become a critical adjacency to cyber security. So you can see how data governance has evolved into a much richer set of capabilities than it was 10 or 15 years ago. >>Hello and welcome to the Cube's coverage of Data Citizens made possible by Calibra, a leader in so-called Data intelligence and the host of Data Citizens 2022, which is taking place in San Diego. My name is Dave Ante and I'm one of the hosts of our program, which is running in parallel to data citizens. Now at the Cube we like to say we extract the signal from the noise, and over the, the next couple of days, we're gonna feature some of the themes from the keynote speakers at Data Citizens and we'll hear from several of the executives. Felix Von Dala, who is the co-founder and CEO of Collibra, will join us along with one of the other founders of Collibra, Stan Christians, who's gonna join my colleague Lisa Martin. I'm gonna also sit down with Laura Sellers, she's the Chief Product Officer at Collibra. We'll talk about some of the, the announcements and innovations they're making at the event, and then we'll dig in further to data quality with Kirk Hasselbeck. >>He's the vice president of Data quality at Collibra. He's an amazingly smart dude who founded Owl dq, a company that he sold to Col to Collibra last year. Now many companies, they didn't make it through the Hado era, you know, they missed the industry waves and they became Driftwood. Collibra, on the other hand, has evolved its business. They've leveraged the cloud, expanded its product portfolio, and leaned in heavily to some major partnerships with cloud providers, as well as receiving a strategic investment from Snowflake earlier this year. So it's a really interesting story that we're thrilled to be sharing with you. Thanks for watching and I hope you enjoy the program. >>Last year, the Cube Covered Data Citizens Collibra's customer event. And the premise that we put forth prior to that event was that despite all the innovation that's gone on over the last decade or more with data, you know, starting with the Hado movement, we had data lakes, we'd spark the ascendancy of programming languages like Python, the introduction of frameworks like TensorFlow, the rise of ai, low code, no code, et cetera. Businesses still find it's too difficult to get more value from their data initiatives. And we said at the time, you know, maybe it's time to rethink data innovation. While a lot of the effort has been focused on, you know, more efficiently storing and processing data, perhaps more energy needs to go into thinking about the people and the process side of the equation, meaning making it easier for domain experts to both gain insights for data, trust the data, and begin to use that data in new ways, fueling data, products, monetization and insights data citizens 2022 is back and we're pleased to have Felix Van Dema, who is the founder and CEO of Collibra. He's on the cube or excited to have you, Felix. Good to see you again. >>Likewise Dave. Thanks for having me again. >>You bet. All right, we're gonna get the update from Felix on the current data landscape, how he sees it, why data intelligence is more important now than ever and get current on what Collibra has been up to over the past year and what's changed since Data Citizens 2021. And we may even touch on some of the product news. So Felix, we're living in a very different world today with businesses and consumers. They're struggling with things like supply chains, uncertain economic trends, and we're not just snapping back to the 2010s. That's clear, and that's really true as well in the world of data. So what's different in your mind, in the data landscape of the 2020s from the previous decade, and what challenges does that bring for your customers? >>Yeah, absolutely. And, and I think you said it well, Dave, and and the intro that that rising complexity and fragmentation in the broader data landscape, that hasn't gotten any better over the last couple of years. When when we talk to our customers, that level of fragmentation, the complexity, how do we find data that we can trust, that we know we can use has only gotten kinda more, more difficult. So that trend that's continuing, I think what is changing is that trend has become much more acute. Well, the other thing we've seen over the last couple of years is that the level of scrutiny that organizations are under respect to data, as data becomes more mission critical, as data becomes more impactful than important, the level of scrutiny with respect to privacy, security, regulatory compliance, as only increasing as well, which again, is really difficult in this environment of continuous innovation, continuous change, continuous growing complexity and fragmentation. >>So it's become much more acute. And, and to your earlier point, we do live in a different world and and the the past couple of years we could probably just kind of brute for it, right? We could focus on, on the top line. There was enough kind of investments to be, to be had. I think nowadays organizations are focused or are, are, are, are, are, are in a very different environment where there's much more focus on cost control, productivity, efficiency, How do we truly get value from that data? So again, I think it just another incentive for organization to now truly look at data and to scale it data, not just from a a technology and infrastructure perspective, but how do you actually scale data from an organizational perspective, right? You said at the the people and process, how do we do that at scale? And that's only, only only becoming much more important. And we do believe that the, the economic environment that we find ourselves in today is gonna be catalyst for organizations to really dig out more seriously if, if, if, if you will, than they maybe have in the have in the best. >>You know, I don't know when you guys founded Collibra, if, if you had a sense as to how complicated it was gonna get, but you've been on a mission to really address these problems from the beginning. How would you describe your, your, your mission and what are you doing to address these challenges? >>Yeah, absolutely. We, we started Colli in 2008. So in some sense and the, the last kind of financial crisis, and that was really the, the start of Colli where we found product market fit, working with large finance institutions to help them cope with the increasing compliance requirements that they were faced with because of the, of the financial crisis and kind of here we are again in a very different environment, of course 15 years, almost 15 years later. But data only becoming more important. But our mission to deliver trusted data for every user, every use case and across every source, frankly, has only become more important. So what has been an incredible journey over the last 14, 15 years, I think we're still relatively early in our mission to again, be able to provide everyone, and that's why we call it data citizens. We truly believe that everyone in the organization should be able to use trusted data in an easy, easy matter. That mission is is only becoming more important, more relevant. We definitely have a lot more work ahead of us because we are still relatively early in that, in that journey. >>Well, that's interesting because, you know, in my observation it takes seven to 10 years to actually build a company and then the fact that you're still in the early days is kind of interesting. I mean, you, Collibra's had a good 12 months or so since we last spoke at Data Citizens. Give us the latest update on your business. What do people need to know about your, your current momentum? >>Yeah, absolutely. Again, there's, there's a lot of tail organizations that are only maturing the data practices and we've seen it kind of transform or, or, or influence a lot of our business growth that we've seen, broader adoption of the platform. We work at some of the largest organizations in the world where it's Adobe, Heineken, Bank of America, and many more. We have now over 600 enterprise customers, all industry leaders and every single vertical. So it's, it's really exciting to see that and continue to partner with those organizations. On the partnership side, again, a lot of momentum in the org in, in the, in the markets with some of the cloud partners like Google, Amazon, Snowflake, data bricks and, and others, right? As those kind of new modern data infrastructures, modern data architectures that are definitely all moving to the cloud, a great opportunity for us, our partners and of course our customers to help them kind of transition to the cloud even faster. >>And so we see a lot of excitement and momentum there within an acquisition about 18 months ago around data quality, data observability, which we believe is an enormous opportunity. Of course, data quality isn't new, but I think there's a lot of reasons why we're so excited about quality and observability now. One is around leveraging ai, machine learning, again to drive more automation. And the second is that those data pipelines that are now being created in the cloud, in these modern data architecture arch architectures, they've become mission critical. They've become real time. And so monitoring, observing those data pipelines continuously has become absolutely critical so that they're really excited about about that as well. And on the organizational side, I'm sure you've heard a term around kind of data mesh, something that's gaining a lot of momentum, rightfully so. It's really the type of governance that we always believe. Then federated focused on domains, giving a lot of ownership to different teams. I think that's the way to scale data organizations. And so that aligns really well with our vision and, and from a product perspective, we've seen a lot of momentum with our customers there as well. >>Yeah, you know, a couple things there. I mean, the acquisition of i l dq, you know, Kirk Hasselbeck and, and their team, it's interesting, you know, the whole data quality used to be this back office function and, and really confined to highly regulated industries. It's come to the front office, it's top of mind for chief data officers, data mesh. You mentioned you guys are a connective tissue for all these different nodes on the data mesh. That's key. And of course we see you at all the shows. You're, you're a critical part of many ecosystems and you're developing your own ecosystem. So let's chat a little bit about the, the products. We're gonna go deeper in into products later on at, at Data Citizens 22, but we know you're debuting some, some new innovations, you know, whether it's, you know, the, the the under the covers in security, sort of making data more accessible for people just dealing with workflows and processes as you talked about earlier. Tell us a little bit about what you're introducing. >>Yeah, absolutely. We're super excited, a ton of innovation. And if we think about the big theme and like, like I said, we're still relatively early in this, in this journey towards kind of that mission of data intelligence that really bolts and compelling mission, either customers are still start, are just starting on that, on that journey. We wanna make it as easy as possible for the, for our organization to actually get started because we know that's important that they do. And for our organization and customers that have been with us for some time, there's still a tremendous amount of opportunity to kind of expand the platform further. And again, to make it easier for really to, to accomplish that mission and vision around that data citizen that everyone has access to trustworthy data in a very easy, easy way. So that's really the theme of a lot of the innovation that we're driving. >>A lot of kind of ease of adoption, ease of use, but also then how do we make sure that lio becomes this kind of mission critical enterprise platform from a security performance architecture scale supportability that we're truly able to deliver that kind of an enterprise mission critical platform. And so that's the big theme from an innovation perspective, From a product perspective, a lot of new innovation that we're really excited about. A couple of highlights. One is around data marketplace. Again, a lot of our customers have plans in that direction, how to make it easy. How do we make, how do we make available to true kind of shopping experience that anybody in your organization can, in a very easy search first way, find the right data product, find the right dataset, that data can then consume usage analytics. How do you, how do we help organizations drive adoption, tell them where they're working really well and where they have opportunities homepages again to, to make things easy for, for people, for anyone in your organization to kind of get started with ppia, you mentioned workflow designer, again, we have a very powerful enterprise platform. >>One of our key differentiators is the ability to really drive a lot of automation through workflows. And now we provided a new low code, no code kind of workflow designer experience. So, so really customers can take it to the next level. There's a lot more new product around K Bear Protect, which in partnership with Snowflake, which has been a strategic investor in kib, focused on how do we make access governance easier? How do we, how do we, how are we able to make sure that as you move to the cloud, things like access management, masking around sensitive data, PII data is managed as much more effective, effective rate, really excited about that product. There's more around data quality. Again, how do we, how do we get that deployed as easily and quickly and widely as we can? Moving that to the cloud has been a big part of our strategy. >>So we launch more data quality cloud product as well as making use of those, those native compute capabilities in platforms like Snowflake, Data, Bricks, Google, Amazon, and others. And so we are bettering a capability, a capability that we call push down. So actually pushing down the computer and data quality, the monitoring into the underlying platform, which again, from a scale performance and ease of use perspective is gonna make a massive difference. And then more broadly, we, we talked a little bit about the ecosystem. Again, integrations, we talk about being able to connect to every source. Integrations are absolutely critical and we're really excited to deliver new integrations with Snowflake, Azure and Google Cloud storage as well. So there's a lot coming out. The, the team has been work at work really hard and we are really, really excited about what we are coming, what we're bringing to markets. >>Yeah, a lot going on there. I wonder if you could give us your, your closing thoughts. I mean, you, you talked about, you know, the marketplace, you know, you think about data mesh, you think of data as product, one of the key principles you think about monetization. This is really different than what we've been used to in data, which is just getting the technology to work has been been so hard. So how do you see sort of the future and, you know, give us the, your closing thoughts please? >>Yeah, absolutely. And I, and I think we we're really at this pivotal moment, and I think you said it well. We, we all know the constraint and the challenges with data, how to actually do data at scale. And while we've seen a ton of innovation on the infrastructure side, we fundamentally believe that just getting a faster database is important, but it's not gonna fully solve the challenges and truly kind of deliver on the opportunity. And that's why now is really the time to deliver this data intelligence vision, this data intelligence platform. We are still early, making it as easy as we can. It's kind of, of our, it's our mission. And so I'm really, really excited to see what we, what we are gonna, how the marks gonna evolve over the next, next few quarters and years. I think the trend is clearly there when we talk about data mesh, this kind of federated approach folks on data products is just another signal that we believe that a lot of our organization are now at the time. >>The understanding need to go beyond just the technology. I really, really think about how do we actually scale data as a business function, just like we've done with it, with, with hr, with, with sales and marketing, with finance. That's how we need to think about data. I think now is the time given the economic environment that we are in much more focus on control, much more focused on productivity efficiency and now's the time. We need to look beyond just the technology and infrastructure to think of how to scale data, how to manage data at scale. >>Yeah, it's a new era. The next 10 years of data won't be like the last, as I always say. Felix, thanks so much and good luck in, in San Diego. I know you're gonna crush it out there. >>Thank you Dave. >>Yeah, it's a great spot for an in-person event and, and of course the content post event is gonna be available@collibra.com and you can of course catch the cube coverage@thecube.net and all the news@siliconangle.com. This is Dave Valante for the cube, your leader in enterprise and emerging tech coverage. >>Hi, I'm Jay from Collibra's Data Office. Today I want to talk to you about Collibra's data intelligence cloud. We often say Collibra is a single system of engagement for all of your data. Now, when I say data, I mean data in the broadest sense of the word, including reference and metadata. Think of metrics, reports, APIs, systems, policies, and even business processes that produce or consume data. Now, the beauty of this platform is that it ensures all of your users have an easy way to find, understand, trust, and access data. But how do you get started? Well, here are seven steps to help you get going. One, start with the data. What's data intelligence? Without data leverage the Collibra data catalog to automatically profile and classify your enterprise data wherever that data lives, databases, data lakes or data warehouses, whether on the cloud or on premise. >>Two, you'll then wanna organize the data and you'll do that with data communities. This can be by department, find a business or functional team, however your organization organizes work and accountability. And for that you'll establish community owners, communities, make it easy for people to navigate through the platform, find the data and will help create a sense of belonging for users. An important and related side note here, we find it's typical in many organizations that data is thought of is just an asset and IT and data offices are viewed as the owners of it and who are really the central teams performing analytics as a service provider to the enterprise. We believe data is more than an asset, it's a true product that can be converted to value. And that also means establishing business ownership of data where that strategy and ROI come together with subject matter expertise. >>Okay, three. Next, back to those communities there, the data owners should explain and define their data, not just the tables and columns, but also the related business terms, metrics and KPIs. These objects we call these assets are typically organized into business glossaries and data dictionaries. I definitely recommend starting with the topics that are most important to the business. Four, those steps that enable you and your users to have some fun with it. Linking everything together builds your knowledge graph and also known as a metadata graph by linking or relating these assets together. For example, a data set to a KPI to a report now enables your users to see what we call the lineage diagram that visualizes where the data in your dashboards actually came from and what the data means and who's responsible for it. Speaking of which, here's five. Leverage the calibra trusted business reporting solution on the marketplace, which comes with workflows for those owners to certify their reports, KPIs, and data sets. >>This helps them force their trust in their data. Six, easy to navigate dashboards or landing pages right in your platform for your company's business processes are the most effective way for everyone to better understand and take action on data. Here's a pro tip, use the dashboard design kit on the marketplace to help you build compelling dashboards. Finally, seven, promote the value of this to your users and be sure to schedule enablement office hours and new employee onboarding sessions to get folks excited about what you've built and implemented. Better yet, invite all of those community and data owners to these sessions so that they can show off the value that they've created. Those are my seven tips to get going with Collibra. I hope these have been useful. For more information, be sure to visit collibra.com. >>Welcome to the Cube's coverage of Data Citizens 2022 Collibra's customer event. My name is Dave Valante. With us is Kirk Hasselbeck, who's the vice president of Data Quality of Collibra Kirk, good to see you. Welcome. >>Thanks for having me, Dave. Excited to be here. >>You bet. Okay, we're gonna discuss data quality observability. It's a hot trend right now. You founded a data quality company, OWL dq, and it was acquired by Collibra last year. Congratulations. And now you lead data quality at Collibra. So we're hearing a lot about data quality right now. Why is it such a priority? Take us through your thoughts on that. >>Yeah, absolutely. It's, it's definitely exciting times for data quality, which you're right, has been around for a long time. So why now and why is it so much more exciting than it used to be? I think it's a bit stale, but we all know that companies use more data than ever before and the variety has changed and the volume has grown. And, and while I think that remains true, there are a couple other hidden factors at play that everyone's so interested in as, as to why this is becoming so important now. And, and I guess you could kind of break this down simply and think about if Dave, you and I were gonna build, you know, a new healthcare application and monitor the heartbeat of individuals, imagine if we get that wrong, you know, what the ramifications could be, what, what those incidents would look like, or maybe better yet, we try to build a, a new trading algorithm with a crossover strategy where the 50 day crosses the, the 10 day average. >>And imagine if the data underlying the inputs to that is incorrect. We will probably have major financial ramifications in that sense. So, you know, it kind of starts there where everybody's realizing that we're all data companies and if we are using bad data, we're likely making incorrect business decisions. But I think there's kind of two other things at play. You know, I, I bought a car not too long ago and my dad called and said, How many cylinders does it have? And I realized in that moment, you know, I might have failed him because, cause I didn't know. And, and I used to ask those types of questions about any lock brakes and cylinders and, and you know, if it's manual or, or automatic and, and I realized I now just buy a car that I hope works. And it's so complicated with all the computer chips, I, I really don't know that much about it. >>And, and that's what's happening with data. We're just loading so much of it. And it's so complex that the way companies consume them in the IT function is that they bring in a lot of data and then they syndicate it out to the business. And it turns out that the, the individuals loading and consuming all of this data for the company actually may not know that much about the data itself, and that's not even their job anymore. So we'll talk more about that in a minute, but that's really what's setting the foreground for this observability play and why everybody's so interested. It, it's because we're becoming less close to the intricacies of the data and we just expect it to always be there and be correct. >>You know, the other thing too about data quality, and for years we did the MIT CDO IQ event, we didn't do it last year, Covid messed everything up. But the observation I would make there thoughts is, is it data quality? Used to be information quality used to be this back office function, and then it became sort of front office with financial services and government and healthcare, these highly regulated industries. And then the whole chief data officer thing happened and people were realizing, well, they sort of flipped the bit from sort of a data as a, a risk to data as a, as an asset. And now as we say, we're gonna talk about observability. And so it's really become front and center just the whole quality issue because data's so fundamental, hasn't it? >>Yeah, absolutely. I mean, let's imagine we pull up our phones right now and I go to my, my favorite stock ticker app and I check out the NASDAQ market cap. I really have no idea if that's the correct number. I know it's a number, it looks large, it's in a numeric field. And, and that's kind of what's going on. There's, there's so many numbers and they're coming from all of these different sources and data providers and they're getting consumed and passed along. But there isn't really a way to tactically put controls on every number and metric across every field we plan to monitor, but with the scale that we've achieved in early days, even before calibra. And what's been so exciting is we have these types of observation techniques, these data monitors that can actually track past performance of every field at scale. And why that's so interesting and why I think the CDO is, is listening right intently nowadays to this topic is, so maybe we could surface all of these problems with the right solution of data observability and with the right scale and then just be alerted on breaking trends. So we're sort of shifting away from this world of must write a condition and then when that condition breaks, that was always known as a break record. But what about breaking trends and root cause analysis? And is it possible to do that, you know, with less human intervention? And so I think most people are seeing now that it's going to have to be a software tool and a computer system. It's, it's not ever going to be based on one or two domain experts anymore. >>So, So how does data observability relate to data quality? Are they sort of two sides of the same coin? Are they, are they cousins? What's your perspective on that? >>Yeah, it's, it's super interesting. It's an emerging market. So the language is changing a lot of the topic and areas changing the way that I like to say it or break it down because the, the lingo is constantly moving is, you know, as a target on this space is really breaking records versus breaking trends. And I could write a condition when this thing happens, it's wrong and when it doesn't it's correct. Or I could look for a trend and I'll give you a good example. You know, everybody's talking about fresh data and stale data and, and why would that matter? Well, if your data never arrived or only part of it arrived or didn't arrive on time, it's likely stale and there will not be a condition that you could write that would show you all the good in the bads. That was kind of your, your traditional approach of data quality break records. But your modern day approach is you lost a significant portion of your data, or it did not arrive on time to make that decision accurately on time. And that's a hidden concern. Some people call this freshness, we call it stale data, but it all points to the same idea of the thing that you're observing may not be a data quality condition anymore. It may be a breakdown in the data pipeline. And with thousands of data pipelines in play for every company out there there, there's more than a couple of these happening every day. >>So what's the Collibra angle on all this stuff made the acquisition, you got data quality observability coming together, you guys have a lot of expertise in, in this area, but you hear providence of data, you just talked about, you know, stale data, you know, the, the whole trend toward real time. How is Calibra approaching the problem and what's unique about your approach? >>Well, I think where we're fortunate is with our background, myself and team, we sort of lived this problem for a long time, you know, in, in the Wall Street days about a decade ago. And we saw it from many different angles. And what we came up with before it was called data observability or reliability was basically the, the underpinnings of that. So we're a little bit ahead of the curve there when most people evaluate our solution, it's more advanced than some of the observation techniques that that currently exist. But we've also always covered data quality and we believe that people want to know more, they need more insights, and they want to see break records and breaking trends together so they can correlate the root cause. And we hear that all the time. I have so many things going wrong, just show me the big picture, help me find the thing that if I were to fix it today would make the most impact. So we're really focused on root cause analysis, business impact, connecting it with lineage and catalog metadata. And as that grows, you can actually achieve total data governance at this point with the acquisition of what was a Lineage company years ago, and then my company Ldq now Collibra, Data quality Collibra may be the best positioned for total data governance and intelligence in the space. >>Well, you mentioned financial services a couple of times and some examples, remember the flash crash in 2010. Nobody had any idea what that was, you know, they just said, Oh, it's a glitch, you know, so they didn't understand the root cause of it. So this is a really interesting topic to me. So we know at Data Citizens 22 that you're announcing, you gotta announce new products, right? You're yearly event what's, what's new. Give us a sense as to what products are coming out, but specifically around data quality and observability. >>Absolutely. There's this, you know, there's always a next thing on the forefront. And the one right now is these hyperscalers in the cloud. So you have databases like Snowflake and Big Query and Data Bricks is Delta Lake and SQL Pushdown. And ultimately what that means is a lot of people are storing in loading data even faster in a SaaS like model. And we've started to hook in to these databases. And while we've always worked with the the same databases in the past, they're supported today we're doing something called Native Database pushdown, where the entire compute and data activity happens in the database. And why that is so interesting and powerful now is everyone's concerned with something called Egress. Did your, my data that I've spent all this time and money with my security team securing ever leave my hands, did it ever leave my secure VPC as they call it? >>And with these native integrations that we're building and about to unveil, here's kind of a sneak peek for, for next week at Data Citizens. We're now doing all compute and data operations in databases like Snowflake. And what that means is with no install and no configuration, you could log into the Collibra data quality app and have all of your data quality running inside the database that you've probably already picked as your your go forward team selection secured database of choice. So we're really excited about that. And I think if you look at the whole landscape of network cost, egress, cost, data storage and compute, what people are realizing is it's extremely efficient to do it in the way that we're about to release here next week. >>So this is interesting because what you just described, you know, you mentioned Snowflake, you mentioned Google, Oh actually you mentioned yeah, data bricks. You know, Snowflake has the data cloud. If you put everything in the data cloud, okay, you're cool, but then Google's got the open data cloud. If you heard, you know, Google next and now data bricks doesn't call it the data cloud, but they have like the open source data cloud. So you have all these different approaches and there's really no way up until now I'm, I'm hearing to, to really understand the relationships between all those and have confidence across, you know, it's like Jak Dani, you should just be a note on the mesh. And I don't care if it's a data warehouse or a data lake or where it comes from, but it's a point on that mesh and I need tooling to be able to have confidence that my data is governed and has the proper lineage, providence. And, and, and that's what you're bringing to the table, Is that right? Did I get that right? >>Yeah, that's right. And it's, for us, it's, it's not that we haven't been working with those great cloud databases, but it's the fact that we can send them the instructions now, we can send them the, the operating ability to crunch all of the calculations, the governance, the quality, and get the answers. And what that's doing, it's basically zero network costs, zero egress cost, zero latency of time. And so when you were to log into Big Query tomorrow using our tool or like, or say Snowflake for example, you have instant data quality metrics, instant profiling, instant lineage and access privacy controls, things of that nature that just become less onerous. What we're seeing is there's so much technology out there, just like all of the major brands that you mentioned, but how do we make it easier? The future is about less clicks, faster time to value, faster scale, and eventually lower cost. And, and we think that this positions us to be the leader there. >>I love this example because, you know, Barry talks about, wow, the cloud guys are gonna own the world and, and of course now we're seeing that the ecosystem is finding so much white space to add value, connect across cloud. Sometimes we call it super cloud and so, or inter clouding. All right, Kirk, give us your, your final thoughts and on on the trends that we've talked about and Data Citizens 22. >>Absolutely. Well, I think, you know, one big trend is discovery and classification. Seeing that across the board, people used to know it was a zip code and nowadays with the amount of data that's out there, they wanna know where everything is, where their sensitive data is. If it's redundant, tell me everything inside of three to five seconds. And with that comes, they want to know in all of these hyperscale databases how fast they can get controls and insights out of their tools. So I think we're gonna see more one click solutions, more SAS based solutions and solutions that hopefully prove faster time to value on, on all of these modern cloud platforms. >>Excellent. All right, Kurt Hasselbeck, thanks so much for coming on the Cube and previewing Data Citizens 22. Appreciate it. >>Thanks for having me, Dave. >>You're welcome. Right, and thank you for watching. Keep it right there for more coverage from the Cube. Welcome to the Cube's virtual Coverage of Data Citizens 2022. My name is Dave Valante and I'm here with Laura Sellers, who's the Chief Product Officer at Collibra, the host of Data Citizens. Laura, welcome. Good to see you. >>Thank you. Nice to be here. >>Yeah, your keynote at Data Citizens this year focused on, you know, your mission to drive ease of use and scale. Now when I think about historically fast access to the right data at the right time in a form that's really easily consumable, it's been kind of challenging, especially for business users. Can can you explain to our audience why this matters so much and what's actually different today in the data ecosystem to make this a reality? >>Yeah, definitely. So I think what we really need and what I hear from customers every single day is that we need a new approach to data management and our product teams. What inspired me to come to Calibra a little bit a over a year ago was really the fact that they're very focused on bringing trusted data to more users across more sources for more use cases. And so as we look at what we're announcing with these innovations of ease of use and scale, it's really about making teams more productive in getting started with and the ability to manage data across the entire organization. So we've been very focused on richer experiences, a broader ecosystem of partners, as well as a platform that delivers performance, scale and security that our users and teams need and demand. So as we look at, Oh, go ahead. >>I was gonna say, you know, when I look back at like the last 10 years, it was all about getting the technology to work and it was just so complicated. But, but please carry on. I'd love to hear more about this. >>Yeah, I, I really, you know, Collibra is a system of engagement for data and we really are working on bringing that entire system of engagement to life for everyone to leverage here and now. So what we're announcing from our ease of use side of the world is first our data marketplace. This is the ability for all users to discover and access data quickly and easily shop for it, if you will. The next thing that we're also introducing is the new homepage. It's really about the ability to drive adoption and have users find data more quickly. And then the two more areas of the ease of use side of the world is our world of usage analytics. And one of the big pushes and passions we have at Collibra is to help with this data driven culture that all companies are trying to create. And also helping with data literacy, with something like usage analytics, it's really about driving adoption of the CLE platform, understanding what's working, who's accessing it, what's not. And then finally we're also introducing what's called workflow designer. And we love our workflows at Libra, it's a big differentiator to be able to automate business processes. The designer is really about a way for more people to be able to create those workflows, collaborate on those workflow flows, as well as people to be able to easily interact with them. So a lot of exciting things when it comes to ease of use to make it easier for all users to find data. >>Y yes, there's definitely a lot to unpack there. I I, you know, you mentioned this idea of, of of, of shopping for the data. That's interesting to me. Why this analogy, metaphor or analogy, I always get those confused. I let's go with analogy. Why is it so important to data consumers? >>I think when you look at the world of data, and I talked about this system of engagement, it's really about making it more accessible to the masses. And what users are used to is a shopping experience like your Amazon, if you will. And so having a consumer grade experience where users can quickly go in and find the data, trust that data, understand where the data's coming from, and then be able to quickly access it, is the idea of being able to shop for it, just making it as simple as possible and really speeding the time to value for any of the business analysts, data analysts out there. >>Yeah, I think when you, you, you see a lot of discussion about rethinking data architectures, putting data in the hands of the users and business people, decentralized data and of course that's awesome. I love that. But of course then you have to have self-service infrastructure and you have to have governance. And those are really challenging. And I think so many organizations, they're facing adoption challenges, you know, when it comes to enabling teams generally, especially domain experts to adopt new data technologies, you know, like the, the tech comes fast and furious. You got all these open source projects and get really confusing. Of course it risks security, governance and all that good stuff. You got all this jargon. So where do you see, you know, the friction in adopting new data technologies? What's your point of view and how can organizations overcome these challenges? >>You're, you're dead on. There's so much technology and there's so much to stay on top of, which is part of the friction, right? It's just being able to stay ahead of, of and understand all the technologies that are coming. You also look at as there's so many more sources of data and people are migrating data to the cloud and they're migrating to new sources. Where the friction comes is really that ability to understand where the data came from, where it's moving to, and then also to be able to put the access controls on top of it. So people are only getting access to the data that they should be getting access to. So one of the other things we're announcing with, with all of the innovations that are coming is what we're doing around performance and scale. So with all of the data movement, with all of the data that's out there, the first thing we're launching in the world of performance and scale is our world of data quality. >>It's something that Collibra has been working on for the past year and a half, but we're launching the ability to have data quality in the cloud. So it's currently an on-premise offering, but we'll now be able to carry that over into the cloud for us to manage that way. We're also introducing the ability to push down data quality into Snowflake. So this is, again, one of those challenges is making sure that that data that you have is d is is high quality as you move forward. And so really another, we're just reducing friction. You already have Snowflake stood up. It's not another machine for you to manage, it's just push down capabilities into Snowflake to be able to track that quality. Another thing that we're launching with that is what we call Collibra Protect. And this is that ability for users to be able to ingest metadata, understand where the PII data is, and then set policies up on top of it. So very quickly be able to set policies and have them enforced at the data level. So anybody in the organization is only getting access to the data they should have access to. >>Here's Topica data quality is interesting. It's something that I've followed for a number of years. It used to be a back office function, you know, and really confined only to highly regulated industries like financial services and healthcare and government. You know, you look back over a decade ago, you didn't have this worry about personal information, g gdpr, and, you know, California Consumer Privacy Act all becomes, becomes so much important. The cloud is really changed things in terms of performance and scale and of course partnering for, for, with Snowflake it's all about sharing data and monetization, anything but a back office function. So it was kind of smart that you guys were early on and of course attracting them and as a, as an investor as well was very strong validation. What can you tell us about the nature of the relationship with Snowflake and specifically inter interested in sort of joint engineering or, and product innovation efforts, you know, beyond the standard go to market stuff? >>Definitely. So you mentioned there were a strategic investor in Calibra about a year ago. A little less than that I guess. We've been working with them though for over a year really tightly with their product and engineering teams to make sure that Collibra is adding real value. Our unified platform is touching pieces of our unified platform or touching all pieces of Snowflake. And when I say that, what I mean is we're first, you know, able to ingest data with Snowflake, which, which has always existed. We're able to profile and classify that data we're announcing with Calibra Protect this week that you're now able to create those policies on top of Snowflake and have them enforce. So again, people can get more value out of their snowflake more quickly as far as time to value with, with our policies for all business users to be able to create. >>We're also announcing Snowflake Lineage 2.0. So this is the ability to take stored procedures in Snowflake and understand the lineage of where did the data come from, how was it transformed with within Snowflake as well as the data quality. Pushdown, as I mentioned, data quality, you brought it up. It is a new, it is a, a big industry push and you know, one of the things I think Gartner mentioned is people are losing up to $15 million without having great data quality. So this push down capability for Snowflake really is again, a big ease of use push for us at Collibra of that ability to, to push it into snowflake, take advantage of the data, the data source, and the engine that already lives there and get the right and make sure you have the right quality. >>I mean, the nice thing about Snowflake, if you play in the Snowflake sandbox, you, you, you, you can get sort of a, you know, high degree of confidence that the data sharing can be done in a safe way. Bringing, you know, Collibra into the, into the story allows me to have that data quality and, and that governance that I, that I need. You know, we've said many times on the cube that one of the notable differences in cloud this decade versus last decade, I mean ob there are obvious differences just in terms of scale and scope, but it's shaping up to be about the strength of the ecosystems. That's really a hallmark of these big cloud players. I mean they're, it's a key factor for innovating, accelerating product delivery, filling gaps in, in the hyperscale offerings cuz you got more stack, you know, mature stack capabilities and you know, it creates this flywheel momentum as we often say. But, so my question is, how do you work with the hyperscalers? Like whether it's AWS or Google, whomever, and what do you see as your role and what's the Collibra sweet spot? >>Yeah, definitely. So, you know, one of the things I mentioned early on is the broader ecosystem of partners is what it's all about. And so we have that strong partnership with Snowflake. We also are doing more with Google around, you know, GCP and kbra protect there, but also tighter data plex integration. So similar to what you've seen with our strategic moves around Snowflake and, and really covering the broad ecosystem of what Collibra can do on top of that data source. We're extending that to the world of Google as well and the world of data plex. We also have great partners in SI's Infosys is somebody we spoke with at the conference who's done a lot of great work with Levi's as they're really important to help people with their whole data strategy and driving that data driven culture and, and Collibra being the core of it. >>Hi Laura, we're gonna, we're gonna end it there, but I wonder if you could kind of put a bow on, you know, this year, the event your, your perspectives. So just give us your closing thoughts. >>Yeah, definitely. So I, I wanna say this is one of the biggest releases Collibra's ever had. Definitely the biggest one since I've been with the company a little over a year. We have all these great new product innovations coming to really drive the ease of use to make data more valuable for users everywhere and, and companies everywhere. And so it's all about everybody being able to easily find, understand, and trust and get access to that data going forward. >>Well congratulations on all the pro progress. It was great to have you on the cube first time I believe, and really appreciate you, you taking the time with us. >>Yes, thank you for your time. >>You're very welcome. Okay, you're watching the coverage of Data Citizens 2022 on the cube, your leader in enterprise and emerging tech coverage. >>So data modernization oftentimes means moving some of your storage and computer to the cloud where you get the benefit of scale and security and so on. But ultimately it doesn't take away the silos that you have. We have more locations, more tools and more processes with which we try to get value from this data. To do that at scale in an organization, people involved in this process, they have to understand each other. So you need to unite those people across those tools, processes, and systems with a shared language. When I say customer, do you understand the same thing as you hearing customer? Are we counting them in the same way so that shared language unites us and that gives the opportunity for the organization as a whole to get the maximum value out of their data assets and then they can democratize data so everyone can properly use that shared language to find, understand, and trust the data asset that's available. >>And that's where Collibra comes in. We provide a centralized system of engagement that works across all of those locations and combines all of those different user types across the whole business. At Collibra, we say United by data and that also means that we're united by data with our customers. So here is some data about some of our customers. There was the case of an online do it yourself platform who grew their revenue almost three times from a marketing campaign that provided the right product in the right hands of the right people. In other case that comes to mind is from a financial services organization who saved over 800 K every year because they were able to reuse the same data in different kinds of reports and before there was spread out over different tools and processes and silos, and now the platform brought them together so they realized, oh, we're actually using the same data, let's find a way to make this more efficient. And the last example that comes to mind is that of a large home loan, home mortgage, mortgage loan provider where they have a very complex landscape, a very complex architecture legacy in the cloud, et cetera. And they're using our software, they're using our platform to unite all the people and those processes and tools to get a common view of data to manage their compliance at scale. >>Hey everyone, I'm Lisa Martin covering Data Citizens 22, brought to you by Collibra. This next conversation is gonna focus on the importance of data culture. One of our Cube alumni is back, Stan Christians is Collibra's co-founder and it's Chief Data citizens. Stan, it's great to have you back on the cube. >>Hey Lisa, nice to be. >>So we're gonna be talking about the importance of data culture, data intelligence, maturity, all those great things. When we think about the data revolution that every business is going through, you know, it's so much more than technology innovation. It also really re requires cultural transformation, community transformation. Those are challenging for customers to undertake. Talk to us about what you mean by data citizenship and the role that creating a data culture plays in that journey. >>Right. So as you know, our event is called Data Citizens because we believe that in the end, a data citizen is anyone who uses data to do their job. And we believe that today's organizations, you have a lot of people, most of the employees in an organization are somehow gonna to be a data citizen, right? So you need to make sure that these people are aware of it. You need that. People have skills and competencies to do with data what necessary and that's on, all right? So what does it mean to have a good data culture? It means that if you're building a beautiful dashboard to try and convince your boss, we need to make this decision that your boss is also open to and able to interpret, you know, the data presented in dashboard to actually make that decision and take that action. Right? >>And once you have that why to the organization, that's when you have a good data culture. Now that's continuous effort for most organizations because they're always moving, somehow they're hiring new people and it has to be continuous effort because we've seen that on the hand. Organizations continue challenged their data sources and where all the data is flowing, right? Which in itself creates a lot of risk. But also on the other set hand of the equation, you have the benefit. You know, you might look at regulatory drivers like, we have to do this, right? But it's, it's much better right now to consider the competitive drivers, for example, and we did an IDC study earlier this year, quite interesting. I can recommend anyone to it. And one of the conclusions they found as they surveyed over a thousand people across organizations worldwide is that the ones who are higher in maturity. >>So the, the organizations that really look at data as an asset, look at data as a product and actively try to be better at it, don't have three times as good a business outcome as the ones who are lower on the maturity scale, right? So you can say, ok, I'm doing this, you know, data culture for everyone, awakening them up as data citizens. I'm doing this for competitive reasons, I'm doing this re reasons you're trying to bring both of those together and the ones that get data intelligence right, are successful and competitive. That's, and that's what we're seeing out there in the market. >>Absolutely. We know that just generally stand right, the organizations that are, are really creating a, a data culture and enabling everybody within the organization to become data citizens are, We know that in theory they're more competitive, they're more successful. But the IDC study that you just mentioned demonstrates they're three times more successful and competitive than their peers. Talk about how Collibra advises customers to create that community, that culture of data when it might be challenging for an organization to adapt culturally. >>Of course, of course it's difficult for an organization to adapt but it's also necessary, as you just said, imagine that, you know, you're a modern day organization, laptops, what have you, you're not using those, right? Or you know, you're delivering them throughout organization, but not enabling your colleagues to actually do something with that asset. Same thing as through with data today, right? If you're not properly using the data asset and competitors are, they're gonna to get more advantage. So as to how you get this done, establish this. There's angles to look at, Lisa. So one angle is obviously the leadership whereby whoever is the boss of data in the organization, you typically have multiple bosses there, like achieve data officers. Sometimes there's, there's multiple, but they may have a different title, right? So I'm just gonna summarize it as a data leader for a second. >>So whoever that is, they need to make sure that there's a clear vision, a clear strategy for data. And that strategy needs to include the monetization aspect. How are you going to get value from data? Yes. Now that's one part because then you can leadership in the organization and also the business value. And that's important. Cause those people, their job in essence really is to make everyone in the organization think about data as an asset. And I think that's the second part of the equation of getting that right, is it's not enough to just have that leadership out there, but you also have to get the hearts and minds of the data champions across the organization. You, I really have to win them over. And if you have those two combined and obviously a good technology to, you know, connect those people and have them execute on their responsibilities such as a data intelligence platform like s then the in place to really start upgrading that culture inch by inch if you'll, >>Yes, I like that. The recipe for success. So you are the co-founder of Collibra. You've worn many different hats along this journey. Now you're building Collibra's own data office. I like how before we went live, we were talking about Calibra is drinking its own champagne. I always loved to hear stories about that. You're speaking at Data Citizens 2022. Talk to us about how you are building a data culture within Collibra and what maybe some of the specific projects are that Collibra's data office is working on. >>Yes, and it is indeed data citizens. There are a ton of speaks here, are very excited. You know, we have Barb from m MIT speaking about data monetization. We have Dilla at the last minute. So really exciting agen agenda. Can't wait to get back out there essentially. So over the years at, we've doing this since two and eight, so a good years and I think we have another decade of work ahead in the market, just to be very clear. Data is here to stick around as are we. And myself, you know, when you start a company, we were for people in a, if you, so everybody's wearing all sorts of hat at time. But over the years I've run, you know, presales that sales partnerships, product cetera. And as our company got a little bit biggish, we're now thousand two. Something like people in the company. >>I believe systems and processes become a lot important. So we said you CBRA isn't the size our customers we're getting there in of organization structure, process systems, et cetera. So we said it's really time for us to put our money where is and to our own data office, which is what we were seeing customers', organizations worldwide. And they organizations have HR units, they have a finance unit and over time they'll all have a department if you'll, that is responsible somehow for the data. So we said, ok, let's try to set an examples that other people can take away with it, right? Can take away from it. So we set up a data strategy, we started building data products, took care of the data infrastructure. That's sort of good stuff. And in doing all of that, ISA exactly as you said, we said, okay, we need to also use our product and our own practices and from that use, learn how we can make the product better, learn how we make, can make the practice better and share that learning with all the, and on, on the Monday mornings, we sometimes refer to eating our dog foods on Friday evenings. >>We referred to that drinking our own champagne. I like it. So we, we had a, we had the driver to do this. You know, there's a clear business reason. So we involved, we included that in the data strategy and that's a little bit of our origin. Now how, how do we organize this? We have three pillars, and by no means is this a template that everyone should, this is just the organization that works at our company, but it can serve as an inspiration. So we have a pillar, which is data science. The data product builders, if you'll or the people who help the business build data products. We have the data engineers who help keep the lights on for that data platform to make sure that the products, the data products can run, the data can flow and you know, the quality can be checked. >>And then we have a data intelligence or data governance builders where we have those data governance, data intelligence stakeholders who help the business as a sort of data partner to the business stakeholders. So that's how we've organized it. And then we started following the CBRA approach, which is, well, what are the challenges that our business stakeholders have in hr, finance, sales, marketing all over? And how can data help overcome those challenges? And from those use cases, we then just started to build a map and started execution use of the use case. And a important ones are very simple. We them with our, our customers as well, people talking about the cata, right? The catalog for the data scientists to know what's in their data lake, for example, and for the people in and privacy. So they have their process registry and they can see how the data flows. >>So that's a starting place and that turns into a marketplace so that if new analysts and data citizens join kbra, they immediately have a place to go to, to look at, see, ok, what data is out there for me as an analyst or a data scientist or whatever to do my job, right? So they can immediately get access data. And another one that we is around trusted business. We're seeing that since, you know, self-service BI allowed everyone to make beautiful dashboards, you know, pie, pie charts. I always, my pet pee is the pie chart because I love buy and you shouldn't always be using pie charts. But essentially there's become proliferation of those reports. And now executives don't really know, okay, should I trust this report or that report the reporting on the same thing. But the numbers seem different, right? So that's why we have trusted this reporting. So we know if a, the dashboard, a data product essentially is built, we not that all the right steps are being followed and that whoever is consuming that can be quite confident in the result either, Right. And that silver browser, right? Absolutely >>Decay. >>Exactly. Yes, >>Absolutely. Talk a little bit about some of the, the key performance indicators that you're using to measure the success of the data office. What are some of those KPIs? >>KPIs and measuring is a big topic in the, in the data chief data officer profession, I would say, and again, it always varies with to your organization, but there's a few that we use that might be of interest. Use those pillars, right? And we have metrics across those pillars. So for example, a pillar on the data engineering side is gonna be more related to that uptime, right? Are the, is the data platform up and running? Are the data products up and running? Is the quality in them good enough? Is it going up? Is it going down? What's the usage? But also, and especially if you're in the cloud and if consumption's a big thing, you have metrics around cost, for example, right? So that's one set of examples. Another one is around the data sciences and products. Are people using them? Are they getting value from it? >>Can we calculate that value in ay perspective, right? Yeah. So that we can to the rest of the business continue to say we're tracking all those numbers and those numbers indicate that value is generated and how much value estimated in that region. And then you have some data intelligence, data governance metrics, which is, for example, you have a number of domains in a data mesh. People talk about being the owner of a data domain, for example, like product or, or customer. So how many of those domains do you have covered? How many of them are already part of the program? How many of them have owners assigned? How well are these owners organized, executing on their responsibilities? How many tickets are open closed? How many data products are built according to process? And so and so forth. So these are an set of examples of, of KPIs. There's a, there's a lot more, but hopefully those can already inspire the audience. >>Absolutely. So we've, we've talked about the rise cheap data offices, it's only accelerating. You mentioned this is like a 10 year journey. So if you were to look into a crystal ball, what do you see in terms of the maturation of data offices over the next decade? >>So we, we've seen indeed the, the role sort of grow up, I think in, in thousand 10 there may have been like 10 achieve data officers or something. Gartner has exact numbers on them, but then they grew, you know, industries and the number is estimated to be about 20,000 right now. Wow. And they evolved in a sort of stack of competencies, defensive data strategy, because the first chief data officers were more regulatory driven, offensive data strategy support for the digital program. And now all about data products, right? So as a data leader, you now need all of those competences and need to include them in, in your strategy. >>How is that going to evolve for the next couple of years? I wish I had one of those balls, right? But essentially I think for the next couple of years there's gonna be a lot of people, you know, still moving along with those four levels of the stack. A lot of people I see are still in version one and version two of the chief data. So you'll see over the years that's gonna evolve more digital and more data products. So for next years, my, my prediction is it's all products because it's an immediate link between data and, and the essentially, right? Right. So that's gonna be important and quite likely a new, some new things will be added on, which nobody can predict yet. But we'll see those pop up in a few years. I think there's gonna be a continued challenge for the chief officer role to become a real executive role as opposed to, you know, somebody who claims that they're executive, but then they're not, right? >>So the real reporting level into the board, into the CEO for example, will continue to be a challenging point. But the ones who do get that done will be the ones that are successful and the ones who get that will the ones that do it on the basis of data monetization, right? Connecting value to the data and making that value clear to all the data citizens in the organization, right? And in that sense, they'll need to have both, you know, technical audiences and non-technical audiences aligned of course. And they'll need to focus on adoption. Again, it's not enough to just have your data office be involved in this. It's really important that you're waking up data citizens across the organization and you make everyone in the organization think about data as an asset. >>Absolutely. Because there's so much value that can be extracted. Organizations really strategically build that data office and democratize access across all those data citizens. Stan, this is an exciting arena. We're definitely gonna keep our eyes on this. Sounds like a lot of evolution and maturation coming from the data office perspective. From the data citizen perspective. And as the data show that you mentioned in that IDC study, you mentioned Gartner as well, organizations have so much more likelihood of being successful and being competitive. So we're gonna watch this space. Stan, thank you so much for joining me on the cube at Data Citizens 22. We appreciate it. >>Thanks for having me over >>From Data Citizens 22, I'm Lisa Martin, you're watching The Cube, the leader in live tech coverage. >>Okay, this concludes our coverage of Data Citizens 2022, brought to you by Collibra. Remember, all these videos are available on demand@thecube.net. And don't forget to check out silicon angle.com for all the news and wiki bod.com for our weekly breaking analysis series where we cover many data topics and share survey research from our partner ETR Enterprise Technology Research. If you want more information on the products announced at Data Citizens, go to collibra.com. There are tons of resources there. You'll find analyst reports, product demos. It's really worthwhile to check those out. Thanks for watching our program and digging into Data Citizens 2022 on the Cube, your leader in enterprise and emerging tech coverage. We'll see you soon.
SUMMARY :
largely about getting the technology to work. Now the cloud is definitely helping with that, but also how do you automate governance? So you can see how data governance has evolved into to say we extract the signal from the noise, and over the, the next couple of days, we're gonna feature some of the So it's a really interesting story that we're thrilled to be sharing And we said at the time, you know, maybe it's time to rethink data innovation. 2020s from the previous decade, and what challenges does that bring for your customers? as data becomes more impactful than important, the level of scrutiny with respect to privacy, So again, I think it just another incentive for organization to now truly look at data You know, I don't know when you guys founded Collibra, if, if you had a sense as to how complicated the last kind of financial crisis, and that was really the, the start of Colli where we found product market Well, that's interesting because, you know, in my observation it takes seven to 10 years to actually build a again, a lot of momentum in the org in, in the, in the markets with some of the cloud partners And the second is that those data pipelines that are now being created in the cloud, I mean, the acquisition of i l dq, you know, So that's really the theme of a lot of the innovation that we're driving. And so that's the big theme from an innovation perspective, One of our key differentiators is the ability to really drive a lot of automation through workflows. So actually pushing down the computer and data quality, one of the key principles you think about monetization. And I, and I think we we're really at this pivotal moment, and I think you said it well. We need to look beyond just the I know you're gonna crush it out there. This is Dave Valante for the cube, your leader in enterprise and Without data leverage the Collibra data catalog to automatically And for that you'll establish community owners, a data set to a KPI to a report now enables your users to see what Finally, seven, promote the value of this to your users and Welcome to the Cube's coverage of Data Citizens 2022 Collibra's customer event. And now you lead data quality at Collibra. imagine if we get that wrong, you know, what the ramifications could be, And I realized in that moment, you know, I might have failed him because, cause I didn't know. And it's so complex that the way companies consume them in the IT function is And so it's really become front and center just the whole quality issue because data's so fundamental, nowadays to this topic is, so maybe we could surface all of these problems with So the language is changing a you know, stale data, you know, the, the whole trend toward real time. we sort of lived this problem for a long time, you know, in, in the Wall Street days about a decade you know, they just said, Oh, it's a glitch, you know, so they didn't understand the root cause of it. And the one right now is these hyperscalers in the cloud. And I think if you look at the whole So this is interesting because what you just described, you know, you mentioned Snowflake, And so when you were to log into Big Query tomorrow using our I love this example because, you know, Barry talks about, wow, the cloud guys are gonna own the world and, Seeing that across the board, people used to know it was a zip code and nowadays Appreciate it. Right, and thank you for watching. Nice to be here. Can can you explain to our audience why the ability to manage data across the entire organization. I was gonna say, you know, when I look back at like the last 10 years, it was all about getting the technology to work and it And one of the big pushes and passions we have at Collibra is to help with I I, you know, you mentioned this idea of, and really speeding the time to value for any of the business analysts, So where do you see, you know, the friction in adopting new data technologies? So one of the other things we're announcing with, with all of the innovations that are coming is So anybody in the organization is only getting access to the data they should have access to. So it was kind of smart that you guys were early on and We're able to profile and classify that data we're announcing with Calibra Protect this week that and get the right and make sure you have the right quality. I mean, the nice thing about Snowflake, if you play in the Snowflake sandbox, you, you, you, you can get sort of a, We also are doing more with Google around, you know, GCP and kbra protect there, you know, this year, the event your, your perspectives. And so it's all about everybody being able to easily It was great to have you on the cube first time I believe, cube, your leader in enterprise and emerging tech coverage. the cloud where you get the benefit of scale and security and so on. And the last example that comes to mind is that of a large home loan, home mortgage, Stan, it's great to have you back on the cube. Talk to us about what you mean by data citizenship and the And we believe that today's organizations, you have a lot of people, And one of the conclusions they found as they So you can say, ok, I'm doing this, you know, data culture for everyone, awakening them But the IDC study that you just mentioned demonstrates they're three times So as to how you get this done, establish this. part of the equation of getting that right, is it's not enough to just have that leadership out Talk to us about how you are building a data culture within Collibra and But over the years I've run, you know, So we said you the data products can run, the data can flow and you know, the quality can be checked. The catalog for the data scientists to know what's in their data lake, and data citizens join kbra, they immediately have a place to go to, Yes, success of the data office. So for example, a pillar on the data engineering side is gonna be more related So how many of those domains do you have covered? to look into a crystal ball, what do you see in terms of the maturation industries and the number is estimated to be about 20,000 right now. How is that going to evolve for the next couple of years? And in that sense, they'll need to have both, you know, technical audiences and non-technical audiences And as the data show that you mentioned in that IDC study, the leader in live tech coverage. Okay, this concludes our coverage of Data Citizens 2022, brought to you by Collibra.
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Stijn Christiaens | Data Citizen 22
>>Hey everyone. I'm Lisa Martin covering Data Citizens 22, brought to you by Collibra. This next conversation is gonna focus on the importance of data culture. One of our Cube alumni is back, Stan Christians is Collibra's co-founder and it's Chief Data citizen. Stan, it's great to have you back on the cube. >>Hey, Lisa, nice to be here. >>So we're gonna be talking about the importance of data culture, data intelligence, maturity, all those great things. When we think about the data revolution that every business is going through, you know, so much more than technology innovation, it also really re requires cultural transformation, community transformation. Those are challenging for customers to undertake. Talk to us about what you mean by data citizenship and the role that creating a data culture plays in that journey. >>Right. So as you know, our event is called Data Citizens because we believe that in the end, a data citizen is anyone who uses data to do their job. And we believe that today's organizations, you have a lot of people, most of the employees in an organization are somehow going to be a data citizen, right? So you need to make sure that these people are aware of it. You need to make sure that these people have the skills and competencies to do with data what is necessary. And that's on all levels, right? So what does it mean to have a good data culture? It means that if you're building a beautiful dashboard to try and convince your boss, we need to make this decision that your boss is also open to and able to interpret, you know, the data presented in that dashboard to actually make that decision and take that action, right? >>And once you have that why through the organization, that's when you have a good data culture. Now, that's a continuous effort for most organizations because they, they're always moving, somehow there, hiring new people. And it has to be a continuous effort because we've seen that on the one hand, organizations continue to be challenged with controlling their data sources and where all the data is flowing, right? Which in itself creates a lot of risk. But also on the other set hand of the equation, you have the benefits. You know, you might look at regulatory drivers like, we have to do this, right? But it's, it's much better right now to consider the competitive drivers, for example. And we did an IDC study earlier this year, quite interesting. I can recommend anyone to read it. And one of the conclusions they found as they surveyed over a thousand people across organizations worldwide is that the ones who are higher in maturity. >>So the, the organizations that really look at data as an asset, look at data as a product and actively try to be better at it, don't have three times as good a business outcome as the ones who are lower on the maturity scale, right? So you can say, Okay, I'm doing this, you know, data culture for everyone, wakening them up as data citizens. I'm doing this for competitive reasons, I'm doing this for regulatory reasons. You're trying to bring both of those together and the ones that get data intelligence right, are just going to be more successful and more competitive. That's our view, and that's what we're seeing out there in the market. >>Absolutely. We know that just generally stand right, The organizations that are, are really creating a, a data culture and enabling everybody within the organization to become data citizens are, We know that in theory they're more competitive, they're more successful. But the IDC study that you just mentioned demonstrates they're three times more successful and competitive than their peers. Talk about how Collibra advises customers to create that community, that culture of data when it might be challenging for an organization to adapt culturally. >>Of course, of course it's difficult for an organization to adapt, but it's also necessary, as you just said, imagine that, you know, you're a modern day organization, phones, laptops, what have you, you're not using those IT assets, right? Or you know, you're delivering them through your, throughout the organization, but not enabling your colleagues to actually do something with that asset. Same thing is true with data today, right? If you are not properly using the data assets and your competitors are, they're going to get more advantage. So as to how you get this zone or how you establish this culture, there's a few angles to look at. I would say, Lisa, so one angle is obviously the leadership angle whereby whoever is the boss of data in the organization, you typically have multiple bosses there, like achieve data officers. Sometimes there's, there's multiple, but they may have a different title, right? >>So I'm just gonna summarize it as a data leader for a second. So whoever that is, they need to make sure that there's a clear vision, a clear strategy for data. And that strategy needs to include the monetization aspect. How are you going to get value from data? Yes. Now that's one part because then you can clearly see the example of your leadership in the organization and also the business value. And that's important because those people, their job in essence really is to make everyone in the organization think about data as an asset. And I think that's the second part of the equation of getting that culture right, is it's not enough to just have that leadership out there, but you also have to get the hearts and minds of the data champions across the organization. You really have to win them over. And if you have those two combined and obviously a good technology to, you know, connect those people and have them execute on their responsibilities, such as as a data intelligence platform like Colibra, then you have the pieces in place to really start upgrading that culture inch by inch if youll, >>Yes, I like that. The recipe for success. So you are the co-founder of colibra. You've worn many different hats along this journey. Now you're building Collibra's own data office. I like how before we went live, we were talking about Collibra is drinking its own champagne. I always loved to hear stories about that. You're speaking at Data Citizens 2022. Talk to us about how you are building a data culture within Collibra and what maybe some of the specific projects are that Collibra's data office is working on. >>Yes, and it is indeed data citizens. There are a ton of speakers here, very excited. You know, we have Barb from MIT speaking about data monetization. We have dig pat at the last minute on the agenda. So really exciting agenda. Can't wait to get back out there. But essentially you're right. So over the years at cbra, we've been doing this now since 2008, so a good 15 years. And I think we have another decade of work ahead in the market, just to be very clear. Data is here to stick around as are we. And myself, you know, when you start a company, we were for people in a, in a garage if you will. So everybody's wearing all sorts of hat at that time. But over the years I've run, you know, pre-sales at colibra, I've run post-sales partnerships, product, et cetera. And as our company got a little bit biggish for now, 1,200, something like that, people in the company, I believe systems and processes become a lot more important, right? >>So we said, you know, Colibra isn't the size of our customers yet, but we're getting there in terms of organizations, structure, process systems, et cetera. So we said, it's really time for us to put our money where our mouth is and to set up our own data office, which is what we were seeing at all of our customers are doing, and which is what we're seeing that organizations worldwide are doing. And Gartner was predicting us as well. They said, Okay, organizations have an HR unit, they have a finance unit, and over time they'll all have a department, if you will, that is responsible somehow for the data. So we said, Okay, let's try to set a an example at cbra. Let's try to set up our own data office and such way that other people can take away with it, right? Can take away from it. >>So we set up a data strategy, we started building data products, took care of the data infrastructure, that sort of good stuff. And in doing all of that, Lisa, exactly as you said, we said, okay, we need to also use our own product and our own practices, right? And from that use, learn how we can make the product better, learn how we can make the practice better, and share that learning with all of the markets of course. And on, on the Monday mornings, we sometimes refer to that as eating our own dog foods or Friday evenings we refer to that as drinking our own champagne. I like it. So we, we had a, we had the driver to do this, you know, there's a clear business reason. So we involved, we included that in the data strategy and that's a little bit of our origin. >>Now how, how do we organize this? We have three pillars, and by no means is this a template that everyone should follow? This is just the organization that works at our company, but it can serve as an inspiration. So we have a pillar, which is data science. The data product builders if you will, or the people who help the business build data products. We have the data engineers who help keep the lights on for that data platform to make sure the products, the data products can run, the data can flow and you know, the quality can be checked. And then we have a data intelligence or data governance builder where we have those data governance, data intelligence stakeholders who help the business as a sort of data partner to the business stakeholders. So that's how we've organized it. And then we started following the calibra approach, which is, well, what are the challenges that our business stakeholders have in hr, finance, sales, marketing all over? >>And how can data help overcome those challenges? And from those use cases, we then just started to build a roadmap and started execution on use case after use case. And a few important ones there are very simple, we see them with our, all our customers as well. People love talking about the catalog, right? The catalog for the data scientists to know what's in their data lake, for example, and for the people in and legal and privacy. So they have their process registry and they can see how the data flows. So that's a popular starting place. And that turns into a marketplace so that if new analysts and data citizens join cbra, they immediately have a place to go to, to look and see, okay, what data is out there for me as an analyst or a data scientist or whatever to do my job, right? >>So they can immediately get access to the data. And another one that we did is around trusted business reporting. We're seeing that since 2008. You know, self-service BI allowed everyone to make beautiful dashboards, you know, by pie charts. I always, my pet peeve is the pie charts because I love buy and you shouldn't always be using pie charts. But essentially there's become proliferation of those reports. And now executives don't really know, okay, should I trust this report or that report the reporting on the same thing. But the numbers seem different, right? So that's why we have trusted business reporting. So we know if a report, a dashboard, a data product essentially is built, we know that all the right steps are being followed and that whoever is consuming that can be quite confident in the result either right, in that silver or browser Absolutely key. Exactly. Yes. A absolutely. >>Talk a little bit about some of the, the key performance indicators that you're using to measure the success of the data office. What are some of those KPIs? >>KPIs and measuring is a big topic in the, in the data chief data officer profession, I would say, and again, it always varies with respect to your organization, but there's a few that we use that might be of interest to you. So remember we have those three pillars, right? And we have metrics across those pillars. So for example, a pillar on the data engineering side is gonna be more related to that uptime, right? Audit is a data platform up and running. Are the data products up and running? Is the quality in them good enough? Is it going up? Is it going down? What's the usage? But also, and especially if you're in the cloud and if consumption is a big thing, you have metrics around cost, for example, right? So that's one set of examples. Another one is around the data science and the products. >>Are people using them? Are they getting value from it? Can we calculate that value in a monetary perspective, right? So that we can to the rest of the business continue to say we're tracking on those numbers. And those numbers indicate that value is generated and how much value estimated in that region. And then you have some data intelligence, data governance metrics, which is, for example, you have a number of domains in a data mesh. People talk about being the owner of a data domain, for example, like product or customer. So how many of those domains do you have covered? How many of them are already part of the program? How many of them have owners assigned? How well are these owners organized, executing on their responsibilities? How many tickets are open closed? How many data products are built according to process? And so on and so forth. So these are an a set of examples of, of KPIs. There's a, there's a lot more, but hopefully those can already inspire the audience. >>Absolutely. So we've, we've talked about the rise of cheap data offices, it's only accelerating. You mentioned this is like a 10 year journey. So if you were to look into a crystal ball, what do you see in terms of the maturation of data offices over the next decade? >>So we, we've seen indeed the, the role sort of grow up, I think in, in 2010 there may have been like 10 chief data officers or something. Gartner has exact numbers on them, but then they grew, you know, 400, they were like mostly in financial services, but they expanded then to all of industries and then to all of the season. The number is estimated to be about 20,000 right now. Wow. And they evolved in a sort of stack of competencies, defensive data strategy, because the first chief data officers were more regulatory driven, offensive data strategy support for the digital program. And now all about data products, right? So as a data leader, you'd now need all of those competences and need to include them in, in your strategy. >>How is that going to evolve for the next couple of years? I wish I had one of those crystal balls, right? But essentially I think for the next couple of years there's gonna be a lot of people, you know, still moving along with those four levels of the stack. A lot of people I see are still in version one and version two of the chief data officer. So you'll see over the years that's going to evolve more digital and more data products. So for next three, five years, my, my prediction is it's all going to be about data products because it's an immediate link between the data and, and the dollar essentially, right? So that's gonna be important and quite likely a new, some new things will be added on, which nobody can predict yet. But we'll see those pop up in a few years. >>I think there's gonna be a continued challenge for the chief data officer role to become a real executive role as opposed to, you know, somebody who claims that they're executive, but then they're not. Right? So the real reporting level into the board, into the CEO for example, will continue to be a challenging point. But the ones who do get that done will be the ones that are successful. Yeah. And the ones who get that done will be the ones that do it on the basis of data monetization, right? Connecting value to the data and making that very clear to all the data citizens in the organization, right? Really and in that sense, value chain, they'll need to have both, you know, technical audiences and non-technical audiences aligned of course. And they'll need to focus on adoption. Again, it's not enough to just have your data office be involved in this. It's really important that you're waking up data citizens across the organization and you make everyone in the organization think about data as an essence. >>Absolutely. Because there's so much value that can be extracted if organizations really strategically build that data office and democratize access across all those data citizens. Stan, this is an exciting arena. We're definitely gonna keep our eyes on this. Sounds like a lot of evolution and maturation coming from the data office perspective. From the data citizen perspective. And as the data show that you mentioned in that IDC study, you mentioned Gartner as well, organizations have so much more likelihood of being successful in being competitive. So we're gonna watch this space. Stan, thank you so much for joining me on the queue at Data Citizens 22. We appreciate it. >>Thanks for having me over >>From Data Citizens 22, I'm Lisa Martin, you're watching The Cube, the leader in live tech coverage.
SUMMARY :
Stan, it's great to have you back on the cube. Talk to us about what you mean by data citizenship and the And we believe that today's organizations, you have a lot of people, the equation, you have the benefits. So you can say, Okay, I'm doing this, you know, data culture for everyone, wakening them But the IDC study that you just mentioned demonstrates they're So as to how you get this zone or how you establish this of the equation of getting that culture right, is it's not enough to just have that leadership out there, So you are the co-founder of colibra. So over the years at cbra, we've been doing this now since 2008, so a good 15 years. So we said, you know, Colibra isn't the size of our customers yet, but we're we had the driver to do this, you know, there's a clear business reason. make sure the products, the data products can run, the data can flow and you know, the data scientists to know what's in their data lake, for example, and for the people in So they can immediately get access to the data. Talk a little bit about some of the, the key performance indicators that you're using to measure the success of the So for example, a pillar on the data engineering side is gonna be more related So how many of those domains do you have covered? So if you were to Gartner has exact numbers on them, but then they grew, you know, How is that going to evolve for the next couple of years? Really and in that sense, value chain, they'll need to have both, you know, And as the data show that you mentioned in that IDC study, you mentioned Gartner as well, the leader in live tech coverage.
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