Image Title

Search Results for Barclays:

Al Williams, Managing Director and Chief Procurement Officer, Barclays


 

from London England it's the cube covering Koopa inspire 19 emia taught to you by Koopa hey welcome to the cube Lisa Martin coming to you from London I'm at Koopa inspire 19 pleased to be joined by one of Koopas spent setters hit me here is alla Williams the managing director and chief procurement officer at Barclays al welcome to the cube Thank You Lisa thanks for having me so Barclays is a three hundred plus year old Bank three hundred and thirty five years I think I also was was headquartered in London I didn't know this until he did some research Barclays is the pioneer of the ATM yes and a credit card in the UK credit card why first credit card in the UK and the pioneer in inventor of the ATM correct yes so when we think of an organization that is three hundred and thirty five years old we think how agile is that organization how transformative can it be talk to me about what it's like at Barclays from a digital perspective before we get into some of the procurement stuff which or not but tight and culture like that's a great question right could you think about a three hundred thirty-five year old Bank how innovative could it can it be right how agile can it be and the market in the the sector we work in requires us to be very agile because banking is a disrupted sector especially on the retail and consumer side expectations around technology and mobile capabilities and digital transformation are the most significant they've ever been in this sector and so for Barclays it's it's absolutely key that we deliver on those capabilities both in terms of our front office for our consumers and our corporate clients as well as for our own employees within the bank how influential is the consumer side because as consumers we are so used to being able to get anything that we want we can buy products and services we can pay bills with a click or swipe on the on the business side it's harder for businesses to transform and innovate it's a lot of other risks and security issues how influential is Barclays Barclays is your retail your consumer business in terms of your b2b work and that's a great question because I think the the experiences that shape people's expectations come from their interactions in retail and consumer when it comes to b2b and traditionally business-to-business commerce and financial transactions haven't been nearly as sophisticated streamlined or frictionless you know as you would in a consumer model so the expectations are built on the consumer side in consumer to business type models and then the business and business models been playing catch-up for the last several years as a result talk to me about now the role of finance leaders I was reading surgery that Kupa did recently have 253 uk-based financial decision makers and a big number of them I think it was 96 percent said we don't have complete visibility of all of our spent there's a big opportunity there to work with a company like Cooper but talk to me about how the role of the chief procurement officer is changing you've been doing it for quite a while you're a veteran right some of the trends that you have seen that you've really jumped on and said this is the direction we need to be going in right so I've been the chief procurement officer of Barclays for two and half years and the CEO of a large global technology company for nine years before that so I think the the the role of the chief procurement officer has changed significantly over the course of the last say 10 years five years two years we're at a point now where the chief procurement officer is seen as a source of and the organization of procurement is seen as a source of innovation it's seen as a source of capacity creation for the the the organization for the company and it's also seen as sort of a steward of the portfolio of spins for that particular organization to ensure we're maximizing the utility and value of that spend and of that supply chain so the expectations for procurement have tripled quadrupled or more fold in the last you know four or five years some of the interesting things that we're hearing from Koopa and from their customers and partners today is beyond simply initiative to simply but beyond you know dramatically improving procurement and invoicing and dispensing and leveraging the platform as one source for visibility of all that spent but it's being transformative to completely other areas like I was hearing a story of a customer who redefined procurement and is actually positively impacting corporate sustainability yes Wow so talk to me a little bit about I know one of the things that you really thrive on is competition how are you leveraging that and maybe your old American football days to build and maybe foster a sense of collaborative competition within your team to transform procurement at Barclays yes so I think that whether it's in sport or whether it's in business I think the concept of teams is key and effective teams are built on trust they're built on empowerment they they're built on collaboration open communication limited asymmetry and information as it's passed and that's all about kind of driving agility for whether you're on this on the football field American footballer or other football or on or in a business environment of business context so you know it's really and as a CEO and for all of the leaders on my team it's also about being a player coach and knowing when you need to be a player when you need to sort of roll up sleeves contribute in a particular area or particular solving a particular problem but more importantly when you need to be coached and and help those players sort of and those team members in on the team sort of step up to the challenge and coach them to be more success see Bennet Berkeley's a couple years now talk to me about your use case the purpose has with Koopa what are you guys doing together and what are some of the transformations that both internally and externally you've been able to achieve yeah so the relationship with coop has been great again I joined to make a couple of years ago one of the sort of first pillars associated with our overall transformation journey of centralizing procurement from five different procurement or six different procurement organizations really to moving to strategic locations to building out a new organization structure and operating model for for procurement I won't go into all that but one of the key pillars was around technology and we didn't have a common procure-to-pay or source to pay capability that extended or threaded throughout the bank for managing and supply chain so early on when I joined Barclays partnered partnering with Koopa working both of our teams working very effectively together to deploy sort of country by country and region by region we're now in 11 countries with the Koopa source to pay platform we're going to point to six more by the end of this calendar year and over 95% of our spend is flowing through Koopa as a multinational banks so it's been a significant component of our overall transformation journey for for Barclays and part of that transformation journey the technology piece is important that all a lot of its cultural we talked about a history of a three hundred and thirty-five year old organization but also going from five different procurement organizations down to one using a central platform that's challenging to get folks on board right being comfortable with change is your spirit of competitiveness was that a facilitator of getting adoption so that you could get them well I think so I mean I think to get the most out of teams and the most out of any organization large or small you need to galvanize around a common set of goals and objectives the the adage we ought to be pulling on the rope together to achieve achieve the end result and I think in the case of the sort of our Koopa journey both in terms of its strategy and overall deployment it was something more or less our entire procurement organization was able able to galvanize around and in feel like they were a part of and it it created an identity for us within Barclays as a procurement organization as well and kind of put his front and center with our business units and our stakeholders in a way we had we'd never been before so in terms of procurement having a seat at the board table is that something now that you have the ability to do with Barclays and be much more of a strategic driver of business yeah and look at Barclays compared to some of my other experiences it's not an it's not an issue of not having a seat at the table we might have a seat at too many tables sometimes there's a lot of attention on procurement within Barclays to help it deliver on its strategic objectives so with that seat comes a lot of responsibility so I often will coach my teams to ensure that they understand kind of that that that component of it's not just about having a seat at the table it's about what we're going to contribute what are we going to do differently when we're at that table when we're helping shape the decisions for the organization and what are the accountabilities and responsibilities that will pick up as a result and deliver on those promises that's absolutely critical one of the things that was talked about this morning is to trust Rob Bernstein talked about it they also had a guest speaker Rachel Botsman who's a trusted expert it was such an interesting conversation you know we talked about any chuck event that the cube goes to you always talk about trust got to have trust in the data you gotta have trust in your suppliers but what they were talking about here was really being an enabler of trust but cooper really working to earn the trust of its customers tell me about how has earned your trust and also allowed you to have those better discussions at the board table so that you have marked trusted relationships with your executive and your peer team yeah I mean it all starts for Barclays at the very top of the house in front office because we're in the business of trust I mean Bank a bank is in the business of trust that's what we deliver and promise to our consumers and our corporate clients and I think you know within procurement we need to make sure we're sort of delivering on that same promise around around trust and building trust with our teams and with our suppliers in the case of Kupa frankly it was about asking them to ensure they appropriately set expectations with me with my team in terms of what we could or couldn't do with the capability right don't over promise and under deliver but actually be very prudent and practical about what we're gonna be able to get done and then deliver on those promises to the best of your ability but if something and I always do if something goes so not according to plan right it's be open communicative and direct with the issue and how we're going to address it that to me is how we build trust in any team and that's how we built trust with Kupa through our transformation over the last two years that's critical mister your point no deployment probably ever goes perfectly according to plan there are always things that happen whatever it is software hardware is that we're talking about and I think for companies to address that confront it help the customer through those challenges to me that's more valuable I'm saying everything went beautifully was flawless that's not reality right I completely agree and I think that's that's what separates good from great companies to write is their ability to build that trust whether it be within their supply chain with their clients with their employees and look it's it's a journey it's not something you're one and done and you can say okay we've got the trust you can lose it as easy as you can obtain it and you have to keep a focus on on those trusting relationships should think about that we've earned this trust but we have to focus on it so we don't lose it so we grow X having the focus on that because you're right whether it's a deployment of software it's not one and it's the same thing with any sort of trusted relationship right it's maintaining that it's ensuring that there's value right being delivered on both sides that's right tell me a little bit about your ability Barclays ability as a spend setter in this program that Cooper has to influence technology directions like they talk a lot about the community all the insights that they're able to deliver to the community because of the community as Burton is able to be a strategic her gir with Cooper rather than just a customer yeah Phil we are I mean Rob and his team Raja Ravi the entire crew are very receptive and they're very collaborative in hearing from an organization like Barclays now look I'll be the first to admit Barclays and in banking and banking specifically in the UK it's a different animal than many other companies and sectors that kupo would work in so what might work for other companies doesn't always work for us and kind of flipping that around there's certain things that we need from Koopa that that we've been able to partner with them to deliver over the course of the last two years and the relationship of coop has been fantastic they hear us they listen to us they help us understand what the solution can do what it can't do or won't be able to do in the near term and then how do we augment that in the right way so we don't create cottage industries of activity with Impa cure med when we could be leveraging the capability of ghupat to deliver on those services right so you mentioned a little bit about what's next for you guys in terms of rolling out the deployment a little bit more broadly last question for you is some of the news that came out today with the expansion of Koopa pay with American Express for example and just some of the other innovations that Koopa is making what are some of your thoughts what are some of the things that excite you about the direction are going in well yes so on the Koopa pay front I'm actually going to be on stage with Ravi tomorrow talking about Koopa pay because Mark Lee card is also a key component of that capability for the first virtual card that they integrated probably I believe it was yeah and and so so I think about payments is sort of the one not the only but one of the next frontiers from a source to pay or a procurement perspective and it's about how do we innovate in the payment space to get away from having that through the old traditional methods of adding suppliers you know detailed information to our vendor masters so that we can then eventually get an invoice and then reconcile payment remittance to invoices and sort of work through there's a lot of cost in that a lot of time and very little speed we want to move the dial on speed the value we want to move the dial on efficiencies and eventually get to a point where we can offer things like early payment discounts so by having control over our our payment process and that's where Koopa pay and the Barclaycard partnership with Koopa pay is really played a key role in making that happen so in q1 we made our commitment to deploy Koopa pay in q1 after we're through some of our deployments through the rest of this year on the base of the platform and look forward to continuing that journey next year on the payment side one last thing that just popped up I was doing some research and the b2c side is transformed much faster a lot of demand from the consumers we talked about that a moment ago do you see what the direction could the pay is going in with Barclays card for example as bringing in some of the consumer implements to start facilitating the acceleration that's needed there and I think yes I think that's exactly right because again when you think about the consumer side of payments or use it we're all using our phones we're using other digital means we're using wearables we're using different ways of buying and paying especially in retail and the first question we have to ask ourselves why can't those innovations be applied in a b2b space now kupah pay is I think a start of sort of that journey and certainly not the end you know destination but certainly I think it sets us off in the right direction yeah we as consumers are quite demanding yes I'll thank you for doing you on the cube ensuring the Barclays spends that our success rate good luck tomorrow in your keynote thank you for having me thank you pleasure I'm Lisa Martin you're watching the cube from cuca inspire London 19 thanks for watching

Published Date : Dec 7 2019

**Summary and Sentiment Analysis are not been shown because of improper transcript**

ENTITIES

EntityCategoryConfidence
Rachel BotsmanPERSON

0.99+

Lisa MartinPERSON

0.99+

RobPERSON

0.99+

BarclaysORGANIZATION

0.99+

LondonLOCATION

0.99+

BarclaycardORGANIZATION

0.99+

Rob BernsteinPERSON

0.99+

KoopaORGANIZATION

0.99+

UKLOCATION

0.99+

96 percentQUANTITY

0.99+

PhilPERSON

0.99+

11 countriesQUANTITY

0.99+

Al WilliamsPERSON

0.99+

first questionQUANTITY

0.99+

fourQUANTITY

0.99+

CooperPERSON

0.99+

both sidesQUANTITY

0.99+

next yearDATE

0.99+

todayDATE

0.99+

tomorrowDATE

0.98+

KoopasORGANIZATION

0.98+

first credit cardQUANTITY

0.98+

KupaORGANIZATION

0.98+

LisaPERSON

0.98+

oneQUANTITY

0.98+

q1DATE

0.98+

over 95%QUANTITY

0.98+

five yearsQUANTITY

0.98+

three hundred and thirty-five year oldQUANTITY

0.97+

Koopa payORGANIZATION

0.97+

10 yearsQUANTITY

0.97+

three hundred and thirty five years oldQUANTITY

0.97+

bothQUANTITY

0.97+

one sourceQUANTITY

0.97+

three hundred plus year oldQUANTITY

0.97+

firstQUANTITY

0.97+

London EnglandLOCATION

0.96+

two yearsQUANTITY

0.96+

alla WilliamsPERSON

0.96+

American ExpressORGANIZATION

0.95+

253QUANTITY

0.95+

end of this calendar yearDATE

0.95+

three hundred thirty-five year oldQUANTITY

0.95+

six different procurement organizationsQUANTITY

0.95+

three hundred and thirty five yearsQUANTITY

0.94+

Raja RaviPERSON

0.94+

six moreQUANTITY

0.93+

AmericanOTHER

0.93+

Koopa inspire 19ORGANIZATION

0.92+

first pillarsQUANTITY

0.92+

19QUANTITY

0.92+

five different procurement organizationsQUANTITY

0.91+

Mark LeePERSON

0.91+

two and half yearsQUANTITY

0.9+

this yearDATE

0.89+

Vishal Morde, Barclays | Corinium Chief Analytics Officer Spring 2018


 

>> Announcer: From the Corinium Chief Analytics Officer Conference. Spring, San Francisco, it's theCUBE! >> Hey, welcome back everybody, Jeff Frick here with theCUBE. We're in downtown San Francisco at the Corinium Chief Analytics Officer Spring event 2018. About 100 people, really intimate, a lot of practitioners sharing best practices about how they got started, how are they really leveraging data and becoming digitally transformed, analytically driven, data driven. We're excited to have Vishal Morde. He's the VP of Data Science at Barclays, welcome. >> Glad to be here, yeah. >> Absolutely. So we were just talking about Philly, you're back in Delaware, and you actually had a session yesterday talking about Barclays journey. So I was wondering if you could share some of the highlights of that story with us. >> Absolutely, so I had a talk, I opened the conference with data science journey at Barclays. And, we have been on this journey for five years now where we transform our data and analytics practices and really harness the power of Big Data, Machine Learning, and advanced analytics. And the whole idea was to use this power of, newly found power that we have, to make the customer journey better. Better through predictive models, better through deeper and richer consumer insights and better through more personalized customer experience. So that is the sole bet. >> Now it's interesting because we think of financial services as being a data driven, organization already. You guys are way ahead Obviously Wall Street's trading on microseconds. What was different about this digital transformation than what you've been doing for the past? >> I think the key was, we do have all the data in the world. If you think about it, banks know everything about you, right? We have our demographic data, behaviors data. From very granular credit card transactions data, we have your attitudal data, but what we quickly found out that we did not have a strategy to use that data well. To improve our our productivity, profitability of a business and make the customer experience better. So what we did was step one was developing a comprehensive data strategy and that was all about organizing, democratizing, and monetizing our data assets. And step towards, then we went about the monetization part in a very disciplined way. We built a data science lab where we can quickly do a lot of rapid prototyping, look at any idea in machine learning data science, incubate it, validate it, and finally, it was ready for production. >> So I'm curious on that first stage, so you've got all this data, you've been collecting it forever, suddenly now you're going to take an organized approach to it. What'd you find in that first step when you actually tried to put a little synthesis and process around what you already had? >> Well the biggest challenge was, the data came from different sources. So we do have a lot of internal data assets, but we are in the business where we do have to get a lot of external data. Think about credit bureau's, right? Also we have a co-brand business, where we work with partners like Uber, imagine the kind of data we get from them, we have data from American Airlines. So our idea was to create a data governance structure of, we formed a Chief Data Office, the officer forum, we got all the people across our organization to understand the value of data. We are a data driven company as you said but, it took us a while to take that approach and importance of data, and then, data analytics need to be embedded in the organizational DNA, and that's what we're going to focus on first. Data awareness of importance of data, importance of governance as well, and then we could think about democratizing and monetizing, organization's the key for us. >> Right, right, well so how did you organize, how has the Chief Data Officer, what did he or she, who did he or she report to, how did you organize? >> Right, so it was directly reporting to our CEO. >> Jeff: Into the CEO, not into the CIO? >> Not into the CIO. We had a technology office, we do kind of, have a line-of-sight or adopted line with technology, and we made sure that that office has a lot of high-level organization buy-in, they are given budgets to make sure the data governance was in place, key was to get data ownership going. We were using a lot of data, but there was no data ownership. And that was the key, once we know that, who actually owned this data, then you can establish a governance framework, then you can establish how you use this data, and then, how to be monetized. >> So who owned it before you went through this exercise, just kind of, it was just kind of there? >> Yeah, there wasn't a clear ownership, and that's the key for us. Once you establish ownership, then it becomes an asset, we were not treating data as an asset, so there was a change in, kind of mindset, that we had to go through, that data is an asset, and it was used as a means to an end, rather than an asset. >> Right, well what about the conflict with the governance people, I'm sure there was a lot of wait, wait, wait, we just can't open this up to anybody, I'm sure it's a pretty interesting discussion because you have to open it up to more people, but you still have to obviously follow the regs. >> Right, and that's where there are a lot of interesting advancement in data science, where, in the area of data governance, there are new tools out there which lets you track who's actually accessing your data. Once we had that infrastructure, then you can start figuring out okay, how do we allow access, how do we actually proliferate that data across different levels of the organization? Because data needs to be in the hands of decision makers, no matter who they are, could be our CEO, to somebody who's taking our phone calls. So that democratization piece became so important, then we can think about how do you-- you can't directly jump into monetization phase before you get your, all the ducks in order. >> So what was the hardest part, the biggest challenge, of that first phase in organizing the data? >> Creating that 360 degree view on our customers, we had a lot of interesting internal data assets, but we were missing big pieces of the puzzles, where we're looking at, you're trying to create a 360 degree view on a customer, it does take a while to get that right, and that's where the data, setting up the data governance piece, setting up the CDO office, those are the more painful, more difficult challenges, but they lay the foundation for all the the work that we wanted to do, and it allowed to us to kind of think through more methodically about our problems and establish a foundation that we can now, we can take any idea and use it, and monetize it for you. >> So it's interesting you, you said you've been on this journey for five years, so, from zero to a hundred, where are you on your journey do you think? >> Right, I think we're just barely scratching the surface, (both laughing) - I knew you were going to say that >> Because I do feel that, the data science field itself is evolving, I look at data science as like ever-evolving, ever-mutating kind of beast, right? And we just started our journey, I think we are off to a good start, we have really good use-cases, we have starting using the data well, we have established importance of data, and now we are operationalized on the machine learning data science projects as well. So that's been great, but I do feel there's a lot of untapped potential in this, and I think it'll only get better. >> What about on the democratization, we just, in the keynote today there was a very large retailer, I think he said he had 50 PhDs on staff and 150 data centers this is a multi-billion dollar retailer. How do you guys deal with resource constraints of your own data science team versus PhDs, and trying to democratize the decision making out to a much broader set of people? >> So I think the way we've thought about this is think big, but start small. And what we did was, created a data science lab, so what it allowed is to kind of, and it was the cross-functional team of data scientists, data engineers, software developers kind of working together, and that is a primary group. And they were equally supported by your info-sec guys, or data governance folks, so, they're a good support group as well. And with that cross-functional team, now we are able to move from generating an idea, to incubating it, making sure it has a true commercial value and once we establish that, then we'll even move forward operationalization, so it was more surgical approach rather than spending millions and millions of dollars on something that we're not really sure about. So that did help us to manage a resource constraint now, only the successful concepts were actually taken through operationalization, and we before, we truly knew the bottom line impact, we could know that, here's what it means for us, and for consumers, so that's the approach that we took. >> So, we're going to leave it there, but I want to give you the last word, what advice would give for a peer, not in the financial services industry, they're not watching this. (both laugh) But you know, in terms of doing this journey, 'cause it's obviously, it's a big investment, you've been at it for five years, you're saying you barely are getting started, you're in financial services, which is at it's base, basically an information technology industry. What advice do you give your peers, how do they get started, what do they do in the dark days, what's the biggest challenge? >> Yeah, I feel like my strong belief is, data science is a team sport, right? A lot of people come and ask me: how do we find these unicorn data scientist, and my answer always being that, they don't exist, they're figments of imagination. So it's much better to take cross-functional team, with a complimentary kind of skill set, and get them work together, how do you fit different pieces of the puzzle together, will determine the success of the program. Rather than trying to go really big into something, so that's, the team sport is the key concept here, and if I can get the word out across, that'll be really valuable. >> Alright, well thanks for sharin' that, very useful piece of insight! >> Vishal: Absolutely! >> Alright thanks Vishal, I'm Jeff Frick, you are watching theCUBE, from the Corinium Chief Analytic Officer summit, San Francisco, 2018, at the Parc 55, thanks for watching! (bubbly music plays)

Published Date : May 17 2018

SUMMARY :

Announcer: From the Corinium Chief Analytics the Corinium Chief Analytics Officer Spring event 2018. So we were just talking about Philly, and really harness the power of Big Data, Now it's interesting because we think that we did not have a strategy to use that data well. synthesis and process around what you already had? imagine the kind of data we get from them, and we made sure that that office has a lot of and that's the key for us. we just can't open this up to anybody, how do we actually proliferate that data across and establish a foundation that we can now, and now we are operationalized What about on the democratization, we just, and for consumers, so that's the approach that we took. What advice do you give your peers, and if I can get the word out across,

SENTIMENT ANALYSIS :

ENTITIES

EntityCategoryConfidence
VishalPERSON

0.99+

Vishal MordePERSON

0.99+

Jeff FrickPERSON

0.99+

UberORGANIZATION

0.99+

JeffPERSON

0.99+

DelawareLOCATION

0.99+

American AirlinesORGANIZATION

0.99+

five yearsQUANTITY

0.99+

millionsQUANTITY

0.99+

150 data centersQUANTITY

0.99+

360 degreeQUANTITY

0.99+

yesterdayDATE

0.99+

zeroQUANTITY

0.99+

Spring 2018DATE

0.99+

50 PhDsQUANTITY

0.99+

Parc 55LOCATION

0.99+

CoriniumORGANIZATION

0.99+

San FranciscoLOCATION

0.99+

first stepQUANTITY

0.99+

todayDATE

0.99+

BarclaysORGANIZATION

0.99+

first phaseQUANTITY

0.99+

firstQUANTITY

0.98+

PhillyLOCATION

0.98+

first stageQUANTITY

0.96+

About 100 peopleQUANTITY

0.96+

bothQUANTITY

0.95+

Corinium Chief Analytics OfficerEVENT

0.95+

multi-billion dollarQUANTITY

0.93+

millions of dollarsQUANTITY

0.93+

Corinium Chief Analytics OfficerEVENT

0.89+

both laughQUANTITY

0.87+

step oneQUANTITY

0.85+

a hundredQUANTITY

0.82+

theCUBEORGANIZATION

0.82+

ChiefPERSON

0.78+

Corinium Chief Analytic Officer summitEVENT

0.75+

downtown San FranciscoLOCATION

0.74+

Wall StreetLOCATION

0.66+

CDOTITLE

0.61+

VPPERSON

0.61+

2018DATE

0.58+

sharinPERSON

0.58+

OfficerPERSON

0.55+

2018EVENT

0.52+

SpringDATE

0.52+

Breaking Analysis: Survey Says! Takeaways from the latest CIO spending data


 

>> From theCUBE Studios in Palo Alto and Boston, bringing you data driven insights from theCUBE and ETR. This is breaking analysis with Dave Vellante. >> The technology spending outlook is not pretty and very much unpredictable right now. The negative sentiment is of course being driven by the macroeconomic factors in earnings forecasts that have been coming down all year in an environment of rising interest rates. And what's worse, is many people think earnings estimates are still too high. But it's understandable why there's so much uncertainty. I mean, technology is still booming, digital transformations are happening in earnest, leading companies have momentum and they got cash runways. And moreover, the CEOs of these leading companies are still really optimistic. But strong guidance in an environment of uncertainty is somewhat risky. Hello and welcome to this week's Wikibon CUBE Insights Powered by ETR. In this breaking analysis, we share takeaways from ETR'S latest spending survey, which was released to their private clients on October 21st. Today, we're going to review the macro spending data. We're going to share where CIOs think their cloud spend is headed. We're going to look at the actions that organizations are taking to manage uncertainty and then review some of the technology companies that have the most positive and negative outlooks in the ETR data set. Let's first look at the sample makeup from the latest ETR survey. ETR captured more than 1300 respondents in this latest survey. Its highest figure for the year and the quality and seniority of respondents just keeps going up each time we dig into the data. We've got large contributions as you can see here from sea level executives in a broad industry focus. Now the survey is still North America centric with 20% of the respondents coming from overseas and there is a bias toward larger organizations. And nonetheless, we're still talking well over 400 respondents coming from SMBs. Now ETR for those of you who don't know, conducts a quarterly spending intention survey and they also do periodic drilldowns. So just by the way of review, let's take a look at the expectations in the latest drilldown survey for IT spending. Before we look at the broader technology spending intentions survey data, followers of this program know that we reported on this a couple of weeks ago, spending expectations that peaked last December at 8.3% are now down to 5.5% with a slight uptick expected for next year as shown here. Now one CIO in the ETR community said these figures could be understated because of inflation. Now that's an interesting comment. Real GDP in the US is forecast to be around 1.5% in 2022. So these figures are significantly ahead of that. Nominal GDP is forecast to be significantly higher than what is shown in that slide. It was over 9% in June for example. And one would interpret that survey respondents are talking about real dollars which reflects inflationary factors in IT spend. So you might say, well if nominal GDP is in the high single digits this means that IT spending is below GDP which is usually not the case. But the flip side of that is technology tends to be deflationary because prices come down over time on a per unit basis, so this would be a normal and even positive trend. But it's mixed right now with prices on hard to find hardware, they're holding more firms. Software, you know, software tends to be driven by lock in and competition and switching costs. So you have those countervailing factors. Services can be inflationary, especially now as wages rise but certain sectors like laptops and semis and NAND are seeing less demand and maybe even some oversupply. So the way to look at this data is on a relative basis. In other words, IT buyers are reporting 280 basis point drop in spending sentiment from the end of last year. Now, something that we haven't shared from the latest drilldown survey which we will now is how IT bar buyers are thinking about cloud adoption. This chart shows responses from 419 IT execs from that drilldown and depicts the percentage of workloads their organizations have in the cloud today and what the expectation is through years from now. And you can see it's 27% today and it's nearly 50% in three years. Now the nuance is if you look at the question, that ETRS, it's they asked about IaaS and PaaS, which to some could include on-prem. Now, let me come back to that. In particular, financial services, IT, telco and retail and services industry cited expectations for the future for three years out that we're well above the average of the mean adoption levels. Regardless of how you interpret this data there's most certainly plenty of public cloud in the numbers. And whether you believe cloud is an operating environment or a place out there in the cloud, there's plenty of room for workloads to move into a cloud model well beyond mid this decade. So you know, as ho hum as we've been toward recent as-a-service models announced from the likes of HPE with GreenLake and Dell with APEX, the timing of those offerings may be pretty good actually. Now let's expand on some of the data that we showed a couple weeks ago. This chart shows responses from 282 execs on actions their organizations are taking over the next three months. And the Deltas are quite traumatic from the early part of this charter than the left hand side. The brown line is hiring freezes, the black line is freezing IT projects, and the green line is hiring increases and that red line is layoffs. And we put a box around the sort of general area of the isolation economy timeframe. And you can see the wild swings on this chart. By mid last summer, people were kickstarting things and more hiring was going on and the black line shows IT project freezes, you know, came way down. And now, or on the way back up as our hiring freezes. So we're seeing these wild swings in organizational actions and strategies which underscores the lack of predictability. As with supply chains around the world, this is likely due to the fact that organizations, pre pandemic they were optimized for efficiency, not a lot of waste rather than business resilience. Meaning, you know, there's again not a lot of fluff in the system or if there was it got flushed out during the pandemic. And so the need for productivity and automation is becoming increasingly important, especially as actions that solely rely on headcount changes are very, very difficult to manage. Now, let's dig into some of the vendor commentary and take a look at some of the names that have momentum and some of the others possibly facing headwinds. Here's a list of companies that stand out in the ETR survey. Snowflake, once again leads the pack with a positive spending outlook. HashiCorp, CrowdStrike, Databricks, Freshworks and ServiceNow, they round out the top six. Microsoft, they seem to always be in the mix, as do a number of other security and related companies including CyberArk, Zscaler, CloudFlare, Elastic, Datadog, Fortinet, Tenable and to a certain extent Akamai, you can kind of put them sort of in that group. You know, CDN, they got to worry about security. Everybody worries about security, but especially the CDNs. Now the other software names that are highlighted here include Workday and Salesforce. On the negative side, you can see Dynatrace saw some negatives in the latest survey especially around its analytics business. Security is generally holding up better than other sectors but it's still seeing greater levels of pressure than it had previously. So lower spend. And defections relative to its observability peers, that's really for Dynatrace. Now the other one that was somewhat surprising is IBM. You see the IBM was sort of in that negative realm here but IBM reported an outstanding quarter this past week with double digit revenue growth, strong momentum in software, consulting, mainframes and other infrastructure like storage. It's benefiting from the Kyndryl restructuring and it's on track IBM to deliver 10 billion in free cash flow this year. Red Hat is performing exceedingly well and growing in the very high teens. And so look, IBM is in the midst of a major transformation and it seems like a company that is really focused now with hybrid cloud being powered by Red Hat and consulting and a decade plus of AI investments finally paying off. Now the other big thing we'll add is, IBM was once an outstanding acquire of companies and it seems to be really getting its act together on the M&A front. Yes, Red Hat was a big pill to swallow but IBM has done a number of smaller acquisitions, I think seven this year. Like for example, Turbonomic, which is starting to pay off. Arvind Krishna has the company focused once again. And he and Jim J. Kavanaugh, IBM CFO, seem to be very confident on the guidance that they're giving in their business. So that's a real positive in our view for the industry. Okay, the last thing we'd like to do is take 12 of the companies from the previous chart and plot them in context. Now these companies don't necessarily compete with each other, some do. But they are standouts in the ETR survey and in the market. What we're showing here is a view that we like to often show, it's net score or spending velocity on the vertical axis. And it's a measure, that's a measure of the net percentage of customers that are spending more on a particular platform. So ETR asks, are you spending more or less? They subtract less from the mores. I mean I'm simplifying, but that's what net score is. Now in the horizontal axis, that is a measure of overlap which is which measures presence or pervasiveness in the dataset. So bigger the better. We've inserted a table that informs how the dots in the companies are positioned. These companies are all in the green in terms of net score. And that right most column in the table insert is indicative of their presence in the dataset, the end. So higher, again, is better for both columns. Two other notes, the red dotted line there you see at 40%. Anything over that indicates an highly elevated spending momentum for a given platform. And we purposefully took Microsoft out of the mix in this chart because it skews the data due to its large size. Everybody else would cluster on the left and Microsoft would be all alone in the right. So we take them out. Now as we noted earlier, Snowflake once again leads with a net score of 64%, well above the 40% line. Having said that, while adoption rates for Snowflake remains strong the company's spending velocity in the survey has come down to Earth. And many more customers are shifting from where they were last year and the year before in growth mode i.e. spending more year to year with Snowflake to now shifting more toward flat spending. So a plus or minus 5%. So that puts pressure on Snowflake's net score, just based on the math as to how ETR calculates, its proprietary net score methodology. So Snowflake is by no means insulated completely to the macro factors. And this was seen especially in the data in the Fortune 500 cut of the survey for Snowflake. We didn't show that here, just giving you anecdotal commentary from the survey which is backed up by data. So, it showed steeper declines in the Fortune 500 momentum. But overall, Snowflake, very impressive. Now what's more, note the position of Streamlit relative to Databricks. Streamlit is an open source python framework for developing data driven, data science oriented apps. And it's ironic that it's net score and shared in is almost identical to those of data bricks, as the aspirations of Snowflake and Databricks are beginning to collide. Now, however, the Databricks net score has held up very well over the past year and is in the 92nd percentile of its machine learning and AI peers. And while it's seeing some softness, like Snowflake in the Fortune 500, Databricks has steadily moved to the right on the X axis over the last several surveys even though it was unable to get to the public markets and do an IPO during the lockdown tech bubble. Let's come back to the chart. ServiceNow is impressive because it's well above the 40% mark and it has 437 shared in on this cut, the largest of any company that we chose to plot here. The only real negative on ServiceNow is, more large customers are keeping spending levels flat. That's putting a little bit pressure on its net score, but that's just conservatives. It's kind of like Snowflakes, you know, same thing but in a larger scale. But it's defections, the ServiceNow as in Snowflake as well. It's defections remain very, very low, really low churn below 2% for ServiceNow, in fact, within the dataset. Now it's interesting to also see Freshworks hit the list. You can see them as one of the few ITSM vendors that has momentum and can potentially take on ServiceNow. Workday, on this chart, it's the other big app player that's above the 40% line and we're only showing Workday HCM, FYI, in this graphic. It's Workday Financials, that offering, is below the 40% line just for reference. Now let's talk about CrowdStrike. We attended Falcon last month, CrowdStrike's user conference and we're very impressed with the product visio, the company's execution, it's growing partnerships. And you can see in this graphic, the ETR survey data confirms the company's stellar performance with a net score at 50%, well above the 40% mark. And importantly, more than 300 mentions. That's second only to ServiceNow, amongst the 12 companies that we've chosen to highlight here. Only Microsoft, which is not shown here, has a higher net score in the security space than CrowdStrike. And when it comes to presence, CrowdStrike now has caught up to Splunk in terms of pervasion in the survey. Now CyberArk and Zscaler are the other two security firms that are right at that 40% red dotted line. CyberArk for names with over a hundred citations in the security sector, is only behind Microsoft and CrowdStrike. Zscaler for its part in the survey is seeing strong momentum in the Fortune 500, unlike what we said for Snowflake. And its pervasion on the X-axis has been steadily increasing. Again, not that Snowflake and CrowdStrike compete with each other but they're too prominent names and it's just interesting to compare peers and business models. Cloudflare, Elastic and Datadog are slightly below the 40% mark but they made the sort of top 12 that we showed to highlight here and they continue to have positive sentiment in the survey. So, what are the big takeaways from this latest survey, this really quick snapshot that we've taken. As you know, over the next several weeks we're going to dig into it more and more. As we've previously reported, the tide is going out and it's taking virtually all the tech ships with it. But in many ways the current market is a story of heightened expectations coming down to Earth, miscalculations about the economic patterns and the swings and imperfect visibility. Leading Barclays analyst, Ramo Limchao ask the question to guide or not to guide in a recent research note he wrote. His point being, should companies guide or should they be more cautious? Many companies, if not most companies, are actually giving guidance. Indeed, when companies like Oracle and IBM are emphatic about their near term outlook and their visibility, it gives one confidence. On the other hand, reasonable people are asking, will the red hot valuations that we saw over the last two years from the likes of Snowflake, CrowdStrike, MongoDB, Okta, Zscaler, and others. Will they return? Or are we in for a long, drawn out, sideways exercise before we see sustained momentum? And to that uncertainty, we add elections and public policy. It's very hard to predict right now. I'm sorry to be like a two-handed lawyer, you know. On the one hand, on the other hand. But that's just the way it is. Let's just say for our part, we think that once it's clear that interest rates are on their way back down and we'll stabilize it under 4% and we have clarity on the direction of inflation, wages, unemployment and geopolitics, the wild swings and sentiment will subside. But when that happens is anyone's guess. If I had to peg, I'd say 18 months, which puts us at least into the spring of 2024. What's your prediction? You know, it's almost that time of year. Let's hear it. Please keep in touch and let us know what you think. Okay, that's it for now. Many thanks to Alex Myerson. He is on production and he manages the podcast for us. Ken Schiffman as well is our newest addition to the Boston Studio. Kristin Martin and Cheryl Knight, they help get the word out on social media and in our newsletters. And Rob Hoff is our EIC, editor-in-chief over at SiliconANGLE. He does some wonderful editing for us. Thank you all. Remember all these episodes, they are available as podcasts. Wherever you listen, just search breaking analysis podcast. I publish each week on wikibon.com and siliconangle.com. Or you can email me at david.vellante@siliconangle.com or DM me @dvellante. Or feel free to comment on our LinkedIn posts. And please do check out etr.ai. They've got the best survey data in the enterprise tech business. If you haven't checked that out, you should. It'll give you an advantage. This is Dave Vellante for theCUBE Insights Powered by ETR. Thanks for watching. Be well and we'll see you next time on Breaking Analysis. (soft upbeat music)

Published Date : Oct 23 2022

SUMMARY :

in Palo Alto and Boston, and growing in the very high teens.

SENTIMENT ANALYSIS :

ENTITIES

EntityCategoryConfidence
Alex MyersonPERSON

0.99+

IBMORGANIZATION

0.99+

Dave VellantePERSON

0.99+

Jim J. KavanaughPERSON

0.99+

OracleORGANIZATION

0.99+

Ken SchiffmanPERSON

0.99+

October 21stDATE

0.99+

Cheryl KnightPERSON

0.99+

Ramo LimchaoPERSON

0.99+

JuneDATE

0.99+

MicrosoftORGANIZATION

0.99+

Arvind KrishnaPERSON

0.99+

EarthLOCATION

0.99+

Rob HoffPERSON

0.99+

10 billionQUANTITY

0.99+

282 execsQUANTITY

0.99+

12 companiesQUANTITY

0.99+

DellORGANIZATION

0.99+

50%QUANTITY

0.99+

DatabricksORGANIZATION

0.99+

40%QUANTITY

0.99+

USLOCATION

0.99+

27%QUANTITY

0.99+

last yearDATE

0.99+

Kristin MartinPERSON

0.99+

BostonLOCATION

0.99+

2022DATE

0.99+

ZscalerORGANIZATION

0.99+

GreenLakeORGANIZATION

0.99+

APEXORGANIZATION

0.99+

8.3%QUANTITY

0.99+

FortinetORGANIZATION

0.99+

TodayDATE

0.99+

Palo AltoLOCATION

0.99+

david.vellante@siliconangle.comOTHER

0.99+

FreshworksORGANIZATION

0.99+

DatadogORGANIZATION

0.99+

18 monthsQUANTITY

0.99+

TenableORGANIZATION

0.99+

419 IT execsQUANTITY

0.99+

64%QUANTITY

0.99+

three yearsQUANTITY

0.99+

last monthDATE

0.99+

5.5%QUANTITY

0.99+

OktaORGANIZATION

0.99+

next yearDATE

0.99+

92nd percentileQUANTITY

0.99+

spring of 2024DATE

0.99+

CrowdStrikeORGANIZATION

0.99+

more than 300 mentionsQUANTITY

0.99+

ETRORGANIZATION

0.99+

secondQUANTITY

0.99+

each weekQUANTITY

0.99+

ServiceNowORGANIZATION

0.99+

MongoDBORGANIZATION

0.99+

SnowflakeORGANIZATION

0.99+

CyberArkORGANIZATION

0.99+

North AmericaLOCATION

0.99+

HPEORGANIZATION

0.99+

HashiCorpORGANIZATION

0.99+

theCUBE StudiosORGANIZATION

0.99+

SiliconANGLEORGANIZATION

0.99+

more than 1300 respondentsQUANTITY

0.99+

theCUBEORGANIZATION

0.99+

mid last summerDATE

0.99+

437QUANTITY

0.98+

ETRSORGANIZATION

0.98+

this yearDATE

0.98+

both columnsQUANTITY

0.98+

minus 5%QUANTITY

0.98+

last DecemberDATE

0.98+

StreamlitTITLE

0.98+

Vishal Lall, HPE | HPE Discover 2022


 

>>the Cube presents H P E discovered 2022. Brought to you by H P E. >>Hi, buddy Dave Balon and Jon Ferrier Wrapping up the cubes. Coverage of day two, hp Discover 2022. We're live from Las Vegas. Vishal Lall is here. He's the senior vice president and general manager for HP ES Green Lake Cloud Services Solutions. Michelle, good to see you again. >>Likewise. David, good to see you. It was about a year ago that we met here. Or maybe nine months >>ago. That's right. Uh, September of last year. A new role >>for you. Is that right? I was starting that new role when I last met you. Yeah, but it's been nine months. Three quarters? What have you learned so far? I mean, it's been quite a right, right? I mean, when I was starting off, I had, you know, about three priorities we've executed on on all of them. So, I mean, if you remember back then they we talked about, you know, improving a cloud experience. We talked about data and analytics being a focus area and then building on the marketplace. I think you heard a lot of that over the last couple of days here. Right? So we've enhanced our cloud experience. We added a private cloud, which was the big announcement yesterday or day before yesterday that Antonio made so that's been I mean, we've been testing that with customers. Great feedback so far. Right? And we're super excited about that. And, uh, you know, uh, down there, the test drive section people are testing that. So we're getting really, really good feedback. Really good acceptance from customers on the data and Analytics side. We you know, we launched the S three connector. We also had the analytics platform. And then we launched data fabric as a service a couple of days ago, right, which is kind of like back into that hybrid world. And then on the marketplace side, we've added a tonne of partners going deep with them about 80 plus partners now different SVS. So again, I think, uh, great. I think we've accomplished a lot over the last three quarters or so lot more to be done. Though >>the marketplace is really interesting to us because it's a hallmark of cloud. You've got to have a market price. Talk about how that's evolving and what your vision is for market. Yes, >>you're exactly right. I mean, having a broad marketplace provides a full for the platform, right? It's a chicken and egg. You need both. You need a good platform on which a good marketplace can set, but the vice versa as well. And what we're doing two things there, Right? One Is we expanding coverage of the marketplace. So we're adding more SVS into the marketplace. But at the same time, we're adding more capabilities into the marketplace. So, for example, we just demoed earlier today quickly deploy capabilities, right? So we have an I S p in the marketplace, they're tested. They are, uh, the work with the solution. But now you can you can collect to deploy directly on our infrastructure over time, the lad, commerce capabilities, licencing capabilities, etcetera. But again, we are super excited about that capability because I think it's important from a customer perspective. >>I want to ask you about that, because that's again the marketplace will be the ultimate arbiter of value creation, ecosystem and marketplace. Go hand in hand. What's your vision for what a successful ecosystem looks like? What's your expectation now that Green Lake is up and running. I stay up and running, but like we've been following the announcement, it just gets better. It's up to the right. So we're anticipating an ecosystem surge. Yeah. What are you expecting? And what's your vision for? How the ecosystem is going to develop out? Yeah. I >>mean, I've been meeting with a lot of our partners over the last couple of days, and you're right, right? I mean, I think of them in three or four buckets right there. I s V s and the I S P is coming to two forms right there. Bigger solutions, right? I think of being Nutanix, right, Home wall, big, bigger solutions. And then they are smaller software packages. I think Mom would think about open source, right? So again, one of them is targeted to developers, the other to the I t. Tops. But that's kind of one bucket, right? I s P s, uh, the second is around the channel partners who take this to market and they're asking us, Hey, this is fantastic. Help us understand how we can help you take this to market. And I think the other bucket system indicators right. I met with a few today and they're all excited about. They're like, Hey, we have some tooling. We have the manage services capabilities. How can we take your cloud? Because they build great practise around extent around. Sorry. Aws around? Uh, sure. So they're like, how can we build a similar practise around Green Lake? So again, those are the big buckets. I would say. Yeah, >>that's a great answer. Great commentary. I want to just follow up on that real quick. You don't mind? So a couple things we're seeing observing I want to get your reaction to is with a i machine learning. And the promise of that vertical specialisation is creating unique opportunities on with these platforms. And the other one is the rise of the managed service provider because expertise are hard to come by. You want kubernetes? Good luck finding talent. So managed services seem to be exploding. How does that fit into the buckets? Or is it all three buckets or you guys enable that? How do you see that coming? And then the vertical piece? >>A really good question. What we're doing is through our software, we're trying to abstract a lot of the complexity of take communities, right? So we are actually off. We have actually automated a whole bunch of communities functionality in our software, and then we provide managed services around it with very little. I would say human labour associated with it is is software manage? But at the same time we are. What we are trying to do is make sure that we enable that same functionality to our partners. So a lot of it is software automation, but then they can wrap their services around it, and that way we can scale the business right. So again, our first principle is automated as much as we can to software right abstract complexity and then as needed, uh, at the Manus Services. >>So you get some functionality for HP to have it and then encourage the ecosystem to fill it in or replicated >>or replicated, right? I mean, I don't think it's either or it should be both right. We can provide many services or we should have our our partners provide manage services. That's how we scale the business. We are the end of the day. We are product and product company, right, and it can manifest itself and services. That discussion was consumed, but it's still I p based. So >>let's quantify, you know, some of that momentum. I think the last time you call your over $800 million now in a are are you gotta You're growing at triple digits. Uh, you got a big backlog. Forget the exact number. Uh, give us a I >>mean, the momentum is fantastic Day. Right. So we have about $7 billion in total contract value, Right? Significant. We have 1600 customers now. Unique customers are running Green Lake. We have, um, your triple dip growth year over year. So the last quarter, we had 100% growth year over year. So again, fantastic momentum. I mean, the other couple, like one other metric I would like to talk about is the, um the stickiness factor associated tension in our retention, right? As renewal's is running in, like, high nineties, right? So if you think about it, that's a reflection of the value proposition of, like, >>that's that's kind of on a unit basis, if you will. That's the number >>on the revenue basis on >>revenue basis. Okay? >>And the 1600 customers. He's talking about the size and actually big numbers. Must be large companies that are. They're >>both right. So I'll give you some examples, right? So I mean, there are large companies. They come from different industries. Different geography is we're seeing, like, the momentum across every single geo, every single industry. I mean, just to take some examples. BMW, for example. Uh, I mean, they're running the entire electrical electric car fleet data collection on data fabric on Green Lake, right? Texas Children's Health on the on the healthcare side. Right On the public sector side, I was with with Carl Hunt yesterday. He's the CEO of County of Essex, New Jersey. So they are running the entire operations on Green Lake. So just if you look at it, Barclays the financial sector, right? I mean, they're running 100,000 workloads of three legs. So if you just look at the scale large companies, small companies, public sector in India, we have Steel Authority of India, which is the largest steel producer there. So, you know, we're seeing it across multiple industries. Multiple geography is great. Great uptake. >>Yeah. We were talking yesterday on our wrap up kind of dissecting through the news. I want to ask you the question that we were riffing on and see if we can get some clarity on it. If I'm a customer, CI or C so or buyer HP have been working with you or your team for for years. What's the value proposition? Finish this sentence. I work with HPV because blank because green like, brings new value proposition. What is that? Fill in that blank for >>me. So I mean, as we, uh, talked with us speaking with customers, customers are looking at alternatives at all times, right? Sometimes there's other providers on premises, sometimes as public cloud. And, uh, as we look at it, uh, I mean, we have value propositions across both. Right. So from a public cloud perspective, some of the challenges that our customers cr around latency around, uh, post predictability, right? That variability cost is really kind of like a challenge. It's around compliance, right? Uh, things of that nature is not open systems, right? I mean, sometimes, you know, they feel locked into a cloud provider, especially when they're using proprietary services. So those are some of the things that we have solved for them as compared to kind of like, you know, the other on premises vendors. I would say the marketplace that we spoke about earlier is huge differentiator. We have this huge marketplace. Now that's developing. Uh, we have high levels of automation that we have built, right, which is, uh, you know, which tells you about the TCO that we can drive for the customers. What? The other thing that is really cool that be introduced in the public in the private cloud is fungible itty across infrastructure. Right? So basically on the same infrastructure you can run. Um, virtual machines, containers, bare metals, any application he wants, you can decommission and commission the infrastructure on the fly. So what it does, is it no matter where it is? Uh, on premises, right? Yeah, earlier. I mean, if you think about it, the infrastructure was dedicated for a certain application. Now we're basically we have basically made it compose herbal, right? And that way, what? Really? Uh, that doesnt increases utilisation so you can get increased utilisation. High automation. What drives lower tco. So you've got a >>horizontal basically platform now that handle a variety of work and >>and these were close. Can sit anywhere to your point, right? I mean, we could have a four node workload out in a manufacturing setting multiple racks in a data centre, and it's all run by the same cloud prints, same software train. So it's really extensive. >>And you can call on the resources that you need for that particular workload. >>Exactly what you need them exactly. Right. >>Excellent. Give you the last word kind of takeaways from Discover. And where when we talk, when we sit down and talk next year, it's about where do you want to be? >>I mean, you know, I think, as you probably saw from discovered, this is, like, very different. Antonio did a live demo of our product, right? Uh, visual school, right? I mean, we haven't done that in a while, so I mean, you started. It >>didn't die like Bill Gates and demos. No, >>no, no, no. I think, uh, so I think you'll see more of that from us. I mean, I'm focused on three things, right? I'm focused on the cloud experience we spoke about. So what we are doing now is making sure that we increase the time for that, uh, make it very, you know, um, attractive to different industries to certifications like HIPAA, etcetera. So that's kind of one focus. So I just drive harder at that adoption of that of the private out, right across different industries and different customer segments. The second is more on the data and analytics I spoke about. You will have more and more analytic capabilities that you'll see, um, building upon data fabric as a service. And this is a marketplace. So that's like it's very specific is the three focus areas were driving hard. All right, we'll be watching >>number two. Instrumentation is really keen >>in the marketplace to I mean, you mentioned Mongo. Some other data platforms that we're going to see here. That's going to be, I think. Critical for Monetisation on the on on Green Lake. Absolutely. Uh, Michelle, thanks so much for coming back in the Cube. >>Thank you. Thanks for coming. All >>right, keep it right. There will be John, and I'll be back up to wrap up the day with a couple of heavies from I d. C. You're watching the cube. Mhm. Mm mm. Mhm.

Published Date : Jun 30 2022

SUMMARY :

Brought to you by H P E. Michelle, good to see you again. David, good to see you. Uh, September of last year. I mean, when I was starting off, I had, you know, about three priorities we've executed on the marketplace is really interesting to us because it's a hallmark of cloud. I mean, having a broad marketplace provides a full for the platform, I want to ask you about that, because that's again the marketplace will be the ultimate arbiter of I s V s and the I S P is coming And the other one is the rise of the managed service provider because expertise are hard to come by. So again, our first principle is automated as much as we can to software right abstract complexity I mean, I don't think it's either or it should be both right. I think the last time you call your over $800 million now So the last quarter, we had 100% growth year over year. that's that's kind of on a unit basis, if you will. And the 1600 customers. So just if you look at it, Barclays the financial sector, right? I want to ask you the question that we were riffing So basically on the same infrastructure you can run. I mean, we could have a four node workload Exactly what you need them exactly. And where when we talk, when we sit down and talk next year, it's about where do you want to be? I mean, you know, I think, as you probably saw from discovered, this is, like, very different. I'm focused on the cloud experience we spoke about. Instrumentation is really keen in the marketplace to I mean, you mentioned Mongo. Thanks for coming. right, keep it right.

SENTIMENT ANALYSIS :

ENTITIES

EntityCategoryConfidence
DavidPERSON

0.99+

BMWORGANIZATION

0.99+

Vishal LallPERSON

0.99+

Jon FerrierPERSON

0.99+

IndiaLOCATION

0.99+

Dave BalonPERSON

0.99+

Las VegasLOCATION

0.99+

BarclaysORGANIZATION

0.99+

HPORGANIZATION

0.99+

MichellePERSON

0.99+

yesterdayDATE

0.99+

threeQUANTITY

0.99+

JohnPERSON

0.99+

1600 customersQUANTITY

0.99+

last quarterDATE

0.99+

SeptemberDATE

0.99+

Carl HuntPERSON

0.99+

S threeCOMMERCIAL_ITEM

0.99+

next yearDATE

0.99+

bothQUANTITY

0.99+

NutanixORGANIZATION

0.99+

HP ES Green Lake Cloud Services SolutionsORGANIZATION

0.99+

Green LakeLOCATION

0.99+

todayDATE

0.99+

over $800 millionQUANTITY

0.99+

about $7 billionQUANTITY

0.99+

secondQUANTITY

0.99+

nine monthsQUANTITY

0.98+

AntonioPERSON

0.98+

Bill GatesPERSON

0.98+

oneQUANTITY

0.98+

three legsQUANTITY

0.98+

two formsQUANTITY

0.98+

first principleQUANTITY

0.98+

2022DATE

0.98+

about 80 plus partnersQUANTITY

0.98+

DiscoverORGANIZATION

0.98+

four bucketsQUANTITY

0.98+

Steel Authority of IndiaORGANIZATION

0.97+

100,000 workloadsQUANTITY

0.97+

two thingsQUANTITY

0.97+

OneQUANTITY

0.97+

one focusQUANTITY

0.96+

coupleQUANTITY

0.96+

Three quartersQUANTITY

0.95+

three thingsQUANTITY

0.95+

Manus ServicesORGANIZATION

0.94+

Essex, New JerseyLOCATION

0.94+

hpORGANIZATION

0.93+

day twoQUANTITY

0.93+

Texas Children's HealthORGANIZATION

0.92+

about a year agoDATE

0.89+

TCOORGANIZATION

0.88+

nine months >>agoDATE

0.88+

HPEORGANIZATION

0.88+

HPVORGANIZATION

0.87+

every single industryQUANTITY

0.86+

couple of days agoDATE

0.85+

three focus areasQUANTITY

0.85+

last three quartersDATE

0.84+

MongoORGANIZATION

0.84+

tonne of partnersQUANTITY

0.84+

last yearDATE

0.83+

100% growthQUANTITY

0.8+

HIPAATITLE

0.8+

Green LakeORGANIZATION

0.75+

single geoQUANTITY

0.75+

P EORGANIZATION

0.69+

last couple of daysDATE

0.68+

I t. TopsORGANIZATION

0.66+

CountyORGANIZATION

0.65+

earlier todayDATE

0.64+

ninetiesQUANTITY

0.62+

HPERSON

0.61+

PORGANIZATION

0.6+

H P E.ORGANIZATION

0.6+

SVSORGANIZATION

0.58+

yearsQUANTITY

0.56+

Discover 2022COMMERCIAL_ITEM

0.56+

Keith White, HPE | HPE Discover 2022


 

>> Announcer: theCube presents HPE Discover 2022, brought to you by HPE. >> Hey, everyone. Welcome back to Las Vegas. This is Lisa Martin with Dave Vellante live at HPE Discover '22. Dave, it's great to be here. This is the first Discover in three years and we're here with about 7,000 of our closest friends. >> Yeah. You know, I tweeted out this, I think I've been to 14 Discovers between the U.S. and Europe, and I've never seen a Discover with so much energy. People are not only psyched to get back together, that's for sure, but I think HPE's got a little spring in its step and it's feeling more confident than maybe some of the past Discovers that I've been to. >> I think so, too. I think there's definitely a spring in the step and we're going to be unpacking some of that spring next with one of our alumni who joins us, Keith White's here, the executive vice president and general manager of GreenLake Cloud Services. Welcome back. >> Great. You all thanks for having me. It's fantastic that you're here and you're right, the energy is crazy at this show. It's been a lot of pent up demand, but I think what you heard from Antonio today is our strategy's changing dramatically and it's really embracing our customers and our partners. So it's great. >> Embracing the customers and the partners, the ecosystem expansion is so critical, especially the last couple of years with the acceleration of digital transformation. So much challenge in every industry, but lots of momentum on the GreenLake side, I was looking at the Q2 numbers, triple digit growth in orders, 65,000 customers over 70 services, eight new services announced just this morning. Talk to us about the momentum of GreenLake. >> The momentum's been fantastic. I mean, I'll tell you, the fact that customers are really now reaccelerating their digital transformation, you probably heard a lot, but there was a delay as we went through the pandemic. So now it's reaccelerating, but everyone's going to a hybrid, multi-cloud environment. Data is the new currency. And obviously, everyone's trying to push out to the Edge and GreenLake is that edge to cloud platform. So we're just seeing tons of momentum, not just from the customers, but partners, we've enabled the platform so partners can plug into it and offer their solutions to our customers as well. So it's exciting and it's been fun to see the momentum from an order standpoint, but one of the big numbers that you may not be aware of is we have over a 96% retention rate. So once a customer's on GreenLake, they stay on it because they're seeing the value, which has been fantastic. >> The value is absolutely critically important. We saw three great big name customers. The Home Depot was on stage this morning, Oak Ridge National Laboratory was as well, Evil Geniuses. So the momentum in the enterprise is clearly present. >> Yeah. It is. And we're hearing it from a lot of customers. And I think you guys talk a lot about, hey, there's the cloud, data and Edge, these big mega trends that are happening out there. And you look at a company like Barclays, they're actually reinventing their entire private cloud infrastructure, running over a hundred thousand workloads on HPE GreenLake. Or you look at a company like Zenseact, who's basically they do autonomous driving software. So they're doing massive parallel computing capabilities. They're pulling in hundreds of petabytes of data to then make driving safer and so you're seeing it on the data front. And then on the Edge, you look at anyone like a Patrick Terminal, for example. They run a whole terminal shipyard. They're getting data in from exporters, importers, regulators, the works and they have to real-time, analyze that data and say, where should this thing go? Especially with today's supply chain challenges, they have to be so efficient, that it's just fantastic. >> It was interesting to hear Fidelma, Keith, this morning on stage. It was the first time I'd really seen real clarity on the platform itself and that it's obviously her job is, okay, here's the platform, now, you guys got to go build on top of it. Both inside of HPE, but also externally, so your ecosystem partners. So, you mentioned the financial services companies like Barclays. We see those companies moving into the digital world by offering some of their services in building their own clouds. >> Keith: That's right. >> What's your vision for GreenLake in terms of being that platform, to assist them in doing that and the data component there? >> I think that was one of the most exciting things about not just showcasing the platform, but also the announcement of our private cloud enterprise, Cloud Service. Because in essence, what you're doing is you're creating that framework for what most companies are doing, which is they're becoming cloud service providers for their internal business units. And they're having to do showback type scenarios, chargeback type scenarios, deliver cloud services and solutions inside the organization so that open platform, you're spot on. For our ecosystem, it's fantastic, but for our customers, they get to leverage it as well for their own internal IT work that's happening. >> So you talk about hybrid cloud, you talk about private cloud, what's your vision? You know, we use this term Supercloud. This in a layer that goes across clouds. What's your thought about that? Because you have an advantage at the Edge with Aruba. Everybody talks about the Edge, but they talk about it more in the context of near Edge. >> That's right. >> We talked to Verizon and they're going far Edge, you guys are participating in that, as well as some of your partners in Red Hat and others. What's your vision for that? What I call Supercloud, is that part of the strategy? Is that more longer term or you think that's pipe dream by Dave? >> No, I think it's really thoughtful, Dave, 'cause it has to be part of the strategy. What I hear, so for example, Ford's a great example. They run Azure, AWS, and then they made a big deal with Google cloud for their internal cars and they run HPE GreenLake. So they're saying, hey, we got four clouds. How do we sort of disaggregate the usage of that? And Chris Lund, who is the VP of information technology at Liberty Mutual Insurance, he talked about it today, where he said, hey, I can deliver these services to my business unit. And they don't know, am I running on the public cloud? Am I running on our HPE GreenLake cloud? Like it doesn't matter to the end user, we've simplified that so much. So I think your Supercloud idea is super thoughtful, not to use the super term too much, that I'm super excited about because it's really clear of what our customers are trying to accomplish, which it's not about the cloud, it's about the solution and the business outcome that gets to work. >> Well, and I think it is different. I mean, it's not like the last 10 years where it was like, hey, I got my stuff to work on the different clouds and I'm replicating as much as I can, the cloud experience on-prem. I think you guys are there now and then to us, the next layer is that ecosystem enablement. So how do you see the ecosystem evolving and what role does Green Lake play there? >> Yeah. This has been really exciting. We had Tarkan Maner who runs Nutanix and Karl Strohmeyer from Equinix on stage with us as well. And what's happening with the ecosystem is, I used to say, one plus one has to equal three for our customers. So when you bring these together, it has to be that scenario, but we are joking that one plus one plus one equals five now because everything has a partner component to it. It's not about the platform, it's not about the specific cloud service, it's actually about the solution that gets delivered. And that's done with an ISV, it's done with a Colo, it's done even with the Hyperscalers. We have Azure Stack HCI as a fully integrated solution. It happens with managed service providers, delivering managed services out to their folks as well. So that platform being fully partner enabled and that ecosystem being able to take advantage of that, and so we have to jointly go to market to our customers for their business needs, their business outcomes. >> Some of the expansion of the ecosystem. we just had Red Hat on in the last hour talking about- >> We're so excited to partner with them. >> Right, what's going on there with OpenShift and Ansible and Rel, but talk about the customer influence in terms of the expansion of the ecosystem. We know we've got to meet customers where they are, they're driving it, but we know that HPE has a big presence in the enterprise and some pretty big customer names. How are they from a demand perspective? >> Well, this is where I think the uniqueness of GreenLake has really changed HPE's approach with our customers. Like in all fairness, we used to be a vendor that provided hardware components for, and we talked a lot about hardware costs and blah, blah, blah. Now, we're actually a partner with those customers. What's the business outcome you're requiring? What's the SLA that we offer you for what you're trying to accomplish? And to do that, we have to have it done with partners. And so even on the storage front, Qumulo or Cohesity. On the backup and recovery disaster recovery, yes, we have our own products, but we also partner with great companies like Veeam because it's customer choice, it's an open platform. And the Red Hat announcement is just fantastic. Because, hey, from a container platform standpoint, OpenShift provides 5,000 plus customers, 90% of the fortune 500 that they engage with, with that opportunity to take GreenLake with OpenShift and implement that container capabilities on-prem. So it's fantastic. >> We were talking after the keynote, Keith Townsend came on, myself and Lisa. And he was like, okay, what about startups? 'Cause that's kind of a hallmark of cloud. And we felt like, okay, startups are not the ideal customer profile necessarily for HPE. Although we saw Evil Geniuses up on stage, but I threw out and I'd love to get your thoughts on this that within companies, incumbents, you have entrepreneurs, they're trying to build their own clouds or Superclouds as I use the term, is that really the target for the developer audience? We've talked a lot about OpenShift with their other platforms, who says as a partner- >> We just announced another extension with Rancher and- >> Yeah. I saw that. And you have to have optionality for developers. Is that the way we should think about the target audience from a developer standpoint? >> I think it will be as we go forward. And so what Fidelma presented on stage was the new developer platform, because we have come to realize, we have to engage with the developers. They're the ones building the apps. They're the ones that are delivering the solutions for the most part. So yeah, I think at the enterprise space, we have a really strong capability. I think when you get into the sort of mid-market SMB standpoint, what we're doing is we're going directly to the managed service and cloud service providers and directly to our Disty and VARS to have them build solutions on top of GreenLake, powered by GreenLake, to then deliver to their customers because that's what the customer wants. I think on the developer side of the house, we have to speak their language, we have to provide their capabilities because they're going to start articulating apps that are going to use both the public cloud and our on-prem capabilities with GreenLake. And so that's got to work very well. And so you've heard us talk about API based and all of that sort of scenario. So it's an exciting time for us, again, moving HPE strategy into something very different than where we were before. >> Well, Keith, that speaks to ecosystem. So I don't know if you were at Microsoft, when the sweaty Steve Ballmer was working with the developers, developers. That's about ecosystem, ecosystem, ecosystem. I don't expect we're going to see Antonio replicating that. But that really is the sort of what you just described is the ecosystem developing on top of GreenLake. That's critical. >> Yeah. And this is one of the things I learned. So, being at Microsoft for as long as I was and leading the Azure business from a commercial standpoint, it was all about the partner and I mean, in all fairness, almost every solution that gets delivered has some sort of partner component to it. Might be an ISV app, might be a managed service, might be in a Colo, might be with our hybrid cloud, with our Hyperscalers, but everything has a partner component to it. And so one of the things I learned with Azure is, you have to sell through and with your ecosystem and go to that customer with a joint solution. And that's where it becomes so impactful and so powerful for what our customers are trying to accomplish. >> When we think about the data gravity and the value of data that put massive potential that it has, even Antonio talked about it this morning, being data rich but insights poor for a long time. >> Yeah. >> Every company in today's day and age has to be a data company to be competitive, there's no more option for that. How does GreenLake empower companies? GreenLake and its ecosystem empower companies to really live being data companies so that they can meet their customers where they are. >> I think it's a really great point because like we said, data's the new currency. Data's the new gold that's out there and people have to get their arms around their data estate. So then they can make these business decisions, these business insights and garner that. And Dave, you mentioned earlier, the Edge is bringing a ton of new data in, and my Zenseact example is a good one. But with GreenLake, you now have a platform that can do data and data management and really sort of establish and secure the data for you. There's no data latency, there's no data egress charges. And which is what we typically run into with the public cloud. But we also support a wide range of databases, open source, as well as the commercial ones, the sequels and those types of scenarios. But what really comes to life is when you have to do analytics on that and you're doing AI and machine learning. And this is one of the benefits I think that people don't realize with HPE is, the investments we've made with Cray, for example, we have and you saw on stage today, the largest supercomputer in the world. That depth that we have as a company, that then comes down into AI and analytics for what we can do with high performance compute, data simulations, data modeling, analytics, like that is something that we, as a company, have really deep, deep capabilities on. So it's exciting to see what we can bring to customers all for that spectrum of data. >> I was excited to see Frontier, they actually achieve, we hosted an event, co-produced event with HPE during the pandemic, Exascale day. >> Yeah. >> But we weren't quite at Exascale, we were like right on the cusp. So to see it actually break through was awesome. So HPC is clearly a differentiator for Hewlett Packard Enterprise. And you talk about the egress. What are some of the other differentiators? Why should people choose GreenLake? >> Well, I think the biggest thing is, that it's truly is a edge to cloud platform. And so you talk about Aruba and our capabilities with a network attached and network as a service capabilities, like that's fairly unique. You don't see that with the other companies. You mentioned earlier to me that compute capabilities that we've had as a company and the storage capabilities. But what's interesting now is that we're sort of taking all of that expertise and we're actually starting to deliver these cloud services that you saw on stage, private cloud, AI and machine learning, high performance computing, VDI, SAP. And now we're actually getting into these industry solutions. So we talked last year about electronic medical records, this year, we've talked about 5g. Now, we're talking about customer loyalty applications. So we're really trying to move from these sort of baseline capabilities and yes, containers and VMs and bare metal, all that stuff is important, but what's really important is the services that you run on top of that, 'cause that's the outcomes that our customers are looking at. >> Should we expect you to be accelerating? I mean, look at what you did with Azure. You look at what AWS does in terms of the feature acceleration. Should we expect HPE to replicate? Maybe not to that scale, but in a similar cadence, we're starting to see that. Should we expect that actually to go faster? >> I think you couched it really well because it's not as much about the quantity, but the quality and the uses. And so what we've been trying to do is say, hey, what is our swim lane? What is our sweet spot? Where do we have a superpower? And where are the areas that we have that superpower and how can we bring those solutions to our customers? 'Cause I think, sometimes, you get over your skis a bit, trying to do too much, or people get caught up in the big numbers, versus the, hey, what's the real meat behind it. What's the tangible outcome that we can deliver to customers? And we see just a massive TAM. I want to say my last analysis was around $42 billion in the next three years, TAM and the Azure service on-prem space. And so we think that there's nothing but upside with the core set of workloads, the core set of solutions and the cloud services that we bring. So yeah, we'll continue to innovate, absolutely, amen, but we're not in a, hey we got to get to 250 this and 300 that, we want to keep it as focused as we can. >> Well, the vast majority of the revenue in the public cloud is still compute. I mean, not withstanding, Microsoft obviously does a lot in SaaS, but I'm talking about the infrastructure and service. Still, well, I would say over 50%. And so there's a lot of the services that don't make any revenue and there's that long tail, if I hear your strategy, you're not necessarily going after that. You're focusing on the quality of those high value services and let the ecosystem sort of bring in the rest. >> This is where I think the, I mean, I love that you guys are asking me about the ecosystem because this is where their sweet spot is. They're the experts on hyper-converged or databases, a service or VDI, or even with SAP, like they're the experts on that piece of it. So we're enabling that together to our customers. And so I don't want to give you the impression that we're not going to innovate. Amen. We absolutely are, but we want to keep it within that, that again, our swim lane, where we can really add true value based on our expertise and our capabilities so that we can confidently go to customers and say, hey, this is a solution that's going to deliver this business value or this capability for you. >> The partners might be more comfortable with that than, we only have one eye sleep with one eye open in the public cloud, like, okay, what are they going to, which value of mine are they grab next? >> You're spot on. And again, this is where I think, the power of what an Edge to cloud platform like HPE GreenLake can do for our customers, because it is that sort of, I mentioned it, one plus one equals three kind of scenario for our customers so. >> So we can leave your customers, last question, Keith. I know we're only on day one of the main summit, the partner growth summit was yesterday. What's the feedback been from the customers and the ecosystem in terms of validating the direction that HPE is going? >> Well, I think the fantastic thing has been to hear from our customers. So I mentioned in my keynote recently, we had Liberty Mutual and we had Texas Children's Hospital, and they're implementing HPE GreenLake in a variety of different ways, from a private cloud standpoint to a data center consolidation. They're seeing sustainability goals happen on top of that. They're seeing us take on management for them so they can take their limited resources and go focus them on innovation and value added scenarios. So the flexibility and cost that we're providing, and it's just fantastic to hear this come to life in a real customer scenario because what Texas Children is trying to do is improve patient care for women and children like who can argue with that. >> Nobody. >> So, yeah. It's great. >> Awesome. Keith, thank you so much for joining Dave and me on the program, talking about all of the momentum with HPE Greenlake. >> Always. >> You can't walk in here without feeling the momentum. We appreciate your insights and your time. >> Always. Thank you you for the time. Yeah. Great to see you as well. >> Likewise. >> Thanks. >> For Keith White and Dave Vellante, I'm Lisa Martin. You're watching theCube live, day one coverage from the show floor at HPE Discover '22. We'll be right back with our next guest. (gentle music)

Published Date : Jun 28 2022

SUMMARY :

brought to you by HPE. This is the first Discover in three years I think I've been to 14 Discovers a spring in the step and the energy is crazy at this show. and the partners, and GreenLake is that So the momentum in the And I think you guys talk a lot about, on the platform itself and and solutions inside the organization at the Edge with Aruba. that part of the strategy? and the business outcome I mean, it's not like the last and so we have to jointly go Some of the expansion of the ecosystem. to partner with them. in terms of the expansion What's the SLA that we offer you that really the target Is that the way we should and all of that sort of scenario. But that really is the sort and leading the Azure business gravity and the value of data so that they can meet their and secure the data for you. with HPE during the What are some of the and the storage capabilities. in terms of the feature acceleration. and the cloud services that we bring. and let the ecosystem I love that you guys are the power of what an and the ecosystem in terms So the flexibility and It's great. about all of the momentum We appreciate your insights and your time. Great to see you as well. from the show floor at HPE Discover '22.

SENTIMENT ANALYSIS :

ENTITIES

EntityCategoryConfidence
KeithPERSON

0.99+

DavePERSON

0.99+

Lisa MartinPERSON

0.99+

Steve BallmerPERSON

0.99+

Chris LundPERSON

0.99+

VerizonORGANIZATION

0.99+

BarclaysORGANIZATION

0.99+

Keith WhitePERSON

0.99+

Keith TownsendPERSON

0.99+

FordORGANIZATION

0.99+

GreenLakeORGANIZATION

0.99+

Dave VellantePERSON

0.99+

MicrosoftORGANIZATION

0.99+

Dave VellantePERSON

0.99+

AWSORGANIZATION

0.99+

Karl StrohmeyerPERSON

0.99+

ZenseactORGANIZATION

0.99+

Liberty Mutual InsuranceORGANIZATION

0.99+

Las VegasLOCATION

0.99+

last yearDATE

0.99+

90%QUANTITY

0.99+

GreenLake Cloud ServicesORGANIZATION

0.99+

HPEORGANIZATION

0.99+

Tarkan ManerPERSON

0.99+

65,000 customersQUANTITY

0.99+

fiveQUANTITY

0.99+

threeQUANTITY

0.99+

LisaPERSON

0.99+

this yearDATE

0.99+

Evil GeniusesTITLE

0.99+

VeeamORGANIZATION

0.99+

Texas Children's HospitalORGANIZATION

0.99+

NutanixORGANIZATION

0.99+

firstQUANTITY

0.99+

Liberty MutualORGANIZATION

0.99+

around $42 billionQUANTITY

0.99+

EuropeLOCATION

0.99+

ArubaORGANIZATION

0.99+

eight new servicesQUANTITY

0.99+

todayDATE

0.99+

Texas ChildrenORGANIZATION

0.99+

yesterdayDATE

0.99+

Home DepotORGANIZATION

0.98+

oneQUANTITY

0.98+

Hewlett Packard EnterpriseORGANIZATION

0.98+

EquinixORGANIZATION

0.98+

FidelmaPERSON

0.98+

BothQUANTITY

0.98+

SupercloudORGANIZATION

0.98+

TAMORGANIZATION

0.98+

U.S.LOCATION

0.97+

bothQUANTITY

0.97+

over 50%QUANTITY

0.97+

5,000 plus customersQUANTITY

0.97+

AntonioPERSON

0.97+

hundreds of petabytesQUANTITY

0.97+

14 DiscoversQUANTITY

0.97+

EdgeORGANIZATION

0.97+

DistyORGANIZATION

0.97+

Red HatORGANIZATION

0.96+

RancherORGANIZATION

0.96+

Breaking Analysis: How Lake Houses aim to be the Modern Data Analytics Platform


 

from the cube studios in palo alto in boston bringing you data driven insights from the cube and etr this is breaking analysis with dave vellante earnings season has shown a conflicting mix of signals for software companies well virtually all firms are expressing caution over so-called macro headwinds we're talking about ukraine inflation interest rates europe fx headwinds supply chain just overall i.t spend mongodb along with a few other names appeared more sanguine thanks to a beat in the recent quarter and a cautious but upbeat outlook for the near term hello and welcome to this week's wikibon cube insights powered by etr in this breaking analysis ahead of mongodb world 2022 we drill into mongo's business and what etr survey data tells us in the context of overall demand and the patterns that we're seeing from other software companies and we're seeing some distinctly different results from major firms these days we'll talk more about [ __ ] in this session which beat eps by 30 cents in revenue by more than 18 million dollars salesforce had a great quarter and its diversified portfolio is paying off as seen by the stocks noticeable uptick post earnings uipath which had been really beaten down prior to this quarter it's brought in a new co-ceo and it's business is showing a nice rebound with a small three cent eps beat and a nearly 20 million dollar top line beat crowdstrike is showing strength as well meanwhile managements at microsoft workday and snowflake expressed greater caution about the macroeconomic climate and especially on investors minds his concern about consumption pricing models snowflake in particular which had a small top-line beat cited softness and effects from reduced consumption especially from certain consumer-facing customers which has analysts digging more deeply into the predictability of their models in fact barclays analyst ramo lenchow published an especially thoughtful piece on this topic concluding that [ __ ] was less susceptible to consumption headwinds than for example snowflake essentially for a few reasons one because atlas mongo's cloud managed service which is the consumption model comprises only about 60 percent of mongo's revenue second is the premise that [ __ ] is supporting core operational applications that can't be easily dialed down or turned off and three that snowflake customers it sounds like has a more concentrated customer base and due to that fact there's a preponderance of its revenue is consumption driven and would be more sensitive to swings in these consumption patterns now i'll say this first consumption pricing models are here to stay and the much preferred model for customers is consumption the appeal of consumption is i can actually dial down turn off if i need to and stop spending for a while which happened or at least happened to a certain extent this quarter for certain companies but to the point about [ __ ] supporting core applications i do believe that over time you're going to see the increased emergence of data products that will become core monetization drivers in snowflake along with other data platforms is going to feed those data products and services and become over time maybe less susceptible and less sensitive to these consumption patterns it'll always be there but i think increasingly it's going to be tied to operational revenue last two points here in this slide software evaluations have reverted to their historical mean which is a good thing in our view we've taken some air out of the bubble and returned to more normalized valuations was really predicted and looked forward to look we're still in a lousy market for stocks it's really a bear market for tech the market tends to be at least six months ahead of the economy and often not always but often is a good predictor we've had some tough compares relative to the pandemic days in tech and we'll be watching next quarter very closely because the macro headwinds have now been firmly inserted into the guidance of software companies okay let's have a look at how certain names have performed relative to a software index benchmark so far this year here's a year-to-date chart comparing microsoft salesforce [ __ ] and snowflake to the igv software heavy etf which is shown in the darker blue line which by the way it does not own the ctf does not own snowflake or [ __ ] you can see that these big super caps have fared pretty well whereas [ __ ] and especially snowflake those higher growth companies have been much more negatively impacted year to date from a stock price standpoint now let's move on let's take a financial snapshot of [ __ ] and put it next to snowflake so we can compare these two higher growth names what we've done here in this chart has taken the most recent quarters revenue and multiplied it by 4x to get a revenue run rate and we've parenthetically added a projection for the full year revenue [ __ ] as you see will do north of a billion dollars in revenue while snowflake will begin to approach three billion dollars 2.7 and run right through that that four quarter run rate that they just had last quarter and you can see snowflake is growing faster than [ __ ] at 85 percent this past quarter and we took now these most of these profit of these next profitability ratios off the current quarter with one exception both companies have high gross margins of course you'd expect that but as we've discussed not as high as some traditional software companies in part because of their cloud costs but also you know their maturity or lack thereof both [ __ ] and snowflake because they are in high growth mode have thin operating margins they spend nearly half or more than half of their revenue on growth that's the sg a line mostly the s the sales and marketing is really where they're spending money uh and and they're specialists so they spend a fair amount of their revenue on r d but maybe not as high as you might think but a pretty hefty percentage the free cash flow as a percentage of revenue line we calculated off the full year projections because there was a kind of an anomaly this quarter in the in the snowflake numbers and you can see snowflakes free cash flow uh which again was abnormally high this quarter is going to settle in around 16 this year versus mongo's six percent so strong focus by snowflake on free cash flow and its management snowflake is about four billion dollars in cash and marketable securities on its balance sheet with little or no debt whereas [ __ ] has about two billion dollars on its balance sheet with a little bit of longer term debt and you can see snowflakes market cap is about double that of mongos so you're paying for higher growth with snowflake you're paying for the slootman scarpelli execution engine the expectation there a stronger balance sheet etc but snowflake is well off its roughly 100 billion evaluation which it touched during the peak days of tech during the pandemic and just that as an aside [ __ ] has around 33 000 customers about five times the number of customers snowflake has so a bit of a different customer mix and concentration but both companies in our view have no lack of market in terms of tam okay now let's dig a little deeper into mongo's business and bring in some etr data this colorful chart shows the breakdown of mongo's net score net score is etr's proprietary methodology that measures the percent of customers in the etr survey that are adding the platform new that's the lime green at nine percent existing customers that are spending six percent or more on the platform that's the forest green at 37 spending flat that's the gray at 46 percent decreasing spend that's the pinkish at around 5 and churning that's only 3 that's the bright red for [ __ ] subtract the red from the greens and you net out to a 38 which is a very solid net score figure note this is a survey of 1500 or so organizations and it includes 150 mongodb customers which includes by the way 68 global 2000 customers and they show a spending velocity or a net score of 44 so notably higher among the larger clients and while it's a smaller sample only 27 emea's net score for [ __ ] is 33 now that's down from 60 last quarter note that [ __ ] cited softness in its european business on its earning calls so that aligns to the gtr data okay now let's plot [ __ ] relative to some other data platforms these don't all necessarily compete head to head with [ __ ] but they are in data and database platforms in the etr data set and that's what this chart shows it's an xy graph with net score or as we say spending momentum on the vertical axis and overlap or presence or pervasiveness in the data set on the horizontal axis see that red dotted line there at 40 that indicates an elevated level of spending anything above that is highly elevated we've highlighted [ __ ] in that red box which is very close to that 40 percent line it has a pretty strong presence on the x-axis right there with gcp snowflake as we've reported has come down to earth but still well elevated again that aligns with the earnings releases uh aws and microsoft they have many data platforms especially aws so their plot position reflects their broad portfolio massive size on the x-axis um that's the presence and and very impressive on the vertical axis so despite that size they have strong spending momentum and you can see the pack of others including cockroach small on the verdict on the horizontal but elevated on the vertical couch base is creeping up since its ipo redis maria db which was launched the day that oracle bought sun and and got my sequel and some legacy platforms including the leader in database oracle as well as ibm and teradata's both cloud and on-prem platforms now one interesting side note here is on mongo's earning call it clearly cited the advantages of its increasingly all-in-one approach relative to others that offer a portfolio of bespoke or what we some sometimes call horses for courses databases [ __ ] cited the advantages of its simplicity and lower costs as it adds more and more functionality this is an argument often made by oracle and they often target aws as the company with too many databases and of course [ __ ] makes that argument uh as well but they also make the argument that oracle they don't necessarily call them out but they talk about traditional relational databases of course they're talking about oracle and others they say that's more complex less flexible and less appealing to developers than is [ __ ] now oracle of course would retur we retort saying hey we now support a mongodb api so why go anywhere else we're the most robust and the best for mission critical but this gives credence to the fact that if oracle is trying to capture business by offering a [ __ ] api for example that [ __ ] must be doing something right okay let's look at why they buy [ __ ] here's an etr chart that addresses that question it's it's mongo's feature breadth is the number one reason lower cost or better roi is number two integrations and stack alignment is third and mongo's technology lead is fourth those four kind of stand out with notice on the right hand side security and vision much lower there in the right that doesn't necessarily mean that [ __ ] doesn't have good security and and good vision although it has been cited uh security concerns um and and so we keep an eye on that but look [ __ ] has a document database it's become a viable alternative to traditional relational databases meaning you have much more flexibility over your schema um and in fact you know it's kind of schema-less you can pretty much put anything into a document database uh developers seem to love it generally it's fair to say mongo's architecture would favor consistency over availability because it uses a single master architecture as a primary and you can create secondary nodes in the event of a primary failure but you got to think about that and how to architect availability into the platform and got to consider recovery more carefully now now no schema means it's not a tables and rows structure and you can again shove anything you want into the database but you got to think about how to optimize performance um on queries now [ __ ] has been hard at work evolving the platform from the early days when you go back and look at its roadmap it's been you know started as a document database purely it added graph processing time series it's made search you know much much easier and more fundamental it's added atlas that fully managed cloud database uh service which we said now comprises 60 of its revenue it's you know kubernetes integrations and kind of the modern microservices stack and dozens and dozens and dozens of other features mongo's done a really fine job we think of creating a leading database platform today that is loved by customers loved by developers and is highly functional and next week the cube will be at mongodb world and we'll be looking for some of these items that we're showing here and this this chart this always going to be main focus on developers [ __ ] prides itself on being a developer friendly platform we're going to look for new features especially around security and governance and simplification of configurations and cluster management [ __ ] is likely going to continue to advance its all-in-one appeal and add more capabilities that reduce the need to to spin up bespoke platforms and we would expect enhance enhancements to atlas further enhancements there is atlas really is the future you know maybe adding you know more cloud native features and integrations and perhaps simplified ways to migrate to the cloud to atlas and improve access to data sources generally making the lives of developers and data analysts easier that's going to be we think a big theme at the event so these are the main things that we'll be scoping out at the event so please stop by if you're in new york city new york city at mongodb world or tune in to thecube.net okay that's it for today thanks to my colleagues stephanie chan who helps research breaking analysis from time to time alex meyerson is on production as today is as is andrew frick sarah kenney steve conte conte anderson hill and the entire team in palo alto thank you kristen martin and cheryl knight helped get the word out and rob hof is our editor-in-chief over there at siliconangle remember all these episodes are available as podcasts wherever you listen just search breaking analysis podcast we do publish each week on wikibon.com and siliconangle.com want to reach me email me david.velante siliconangle.com or dm me at divalante or a comment on my linkedin post and please do check out etr.ai for the best survey data in the enterprise tech business this is dave vellante for the cube insights powered by etr thanks for watching see you next time [Music] you

Published Date : Jun 3 2022

SUMMARY :

into the platform and got to consider

SENTIMENT ANALYSIS :

ENTITIES

EntityCategoryConfidence
nine percentQUANTITY

0.99+

30 centsQUANTITY

0.99+

six percentQUANTITY

0.99+

46 percentQUANTITY

0.99+

ramo lenchowPERSON

0.99+

new yorkLOCATION

0.99+

next weekDATE

0.99+

thecube.netOTHER

0.99+

85 percentQUANTITY

0.99+

microsoftORGANIZATION

0.99+

40 percentQUANTITY

0.99+

six percentQUANTITY

0.99+

cherylPERSON

0.99+

andrew frickPERSON

0.99+

three billion dollarsQUANTITY

0.99+

more than 18 million dollarsQUANTITY

0.99+

dave vellantePERSON

0.99+

oracleORGANIZATION

0.99+

this yearDATE

0.99+

stephanie chanPERSON

0.99+

alex meyersonPERSON

0.99+

next quarterDATE

0.99+

37QUANTITY

0.99+

44QUANTITY

0.99+

last quarterDATE

0.99+

bostonLOCATION

0.99+

60QUANTITY

0.99+

both companiesQUANTITY

0.99+

38QUANTITY

0.99+

david.velanteOTHER

0.99+

todayDATE

0.99+

about two billion dollarsQUANTITY

0.99+

dozensQUANTITY

0.98+

about four billion dollarsQUANTITY

0.98+

rob hofPERSON

0.98+

33QUANTITY

0.98+

firstQUANTITY

0.98+

each weekQUANTITY

0.98+

around 33 000 customersQUANTITY

0.98+

27QUANTITY

0.98+

secondQUANTITY

0.98+

4xQUANTITY

0.97+

150 mongodb customersQUANTITY

0.97+

threeQUANTITY

0.97+

more than halfQUANTITY

0.97+

fourthQUANTITY

0.96+

awsORGANIZATION

0.96+

this weekDATE

0.96+

bothQUANTITY

0.96+

nearly 20 million dollarQUANTITY

0.96+

anderson hillPERSON

0.96+

2022DATE

0.95+

palo altoORGANIZATION

0.94+

mongoORGANIZATION

0.94+

sarah kenneyPERSON

0.94+

kristen martinPERSON

0.93+

about 60 percentQUANTITY

0.93+

oneQUANTITY

0.93+

40QUANTITY

0.93+

one exceptionQUANTITY

0.93+

2.7QUANTITY

0.93+

thirdQUANTITY

0.93+

fourQUANTITY

0.93+

atlasTITLE

0.92+

two higher growthQUANTITY

0.92+

about five timesQUANTITY

0.92+

3QUANTITY

0.91+

etrORGANIZATION

0.91+

pandemicEVENT

0.91+

atlas mongoORGANIZATION

0.91+

this quarterDATE

0.9+

ukraineLOCATION

0.9+

siliconangle.comOTHER

0.89+

2000 customersQUANTITY

0.88+

paloLOCATION

0.88+

around 5QUANTITY

0.87+

Breaking Analysis: Satya Nadella Lays out a Vision for Microsoft at Ignite 2021


 

>> From theCUBE Studios in Palo Alto, and Boston bringing you data-driven insights from theCUBE and ETR. This is Breaking Analysis with Dave Vellante. >> Microsoft CEO, Satya Nadella sees a different future for cloud computing over the coming decade. And as Microsoft Ignite keynote, he laid out the five attributes that will define the cloud in the next 10 years. His vision is a cloud platform that is decentralized, ubiquitous, intelligent, sensing, and trusted. One that actually tickles the senses and levels the playing field between consumers and creators by placing tools in the hands of more people around the world. Welcome to this week's wiki buns cube insights, powered by ETR. In this Breaking Analysis we'll review the highlights of Nadella's Ignite keynote share our thoughts on what it means for the future of cloud specifically, and the tech industry generally. We'll also give you a more tactical view of Microsoft and compare its performance within the ETR's dataset to its peers. Satya Nadella's forward-looking cloud attributes comprised five key vectors that he talked about. The first was ubiquitous and decentralized computing, Nadella made the statement that we've reached peak centralization today that we're witnessing radical changes in computing architecture from the materials used to semiconductors software, and that is going to serve a new frontier that's forming at the edge. Nadella envisions a world where there will be more sovereignty and decentralized control. We couldn't agree more. The cloud universe is expanding and the lines are blurring between what's being done on-prem, across public clouds and the cloud experience which is going to extend everywhere, including the edge. And of course, data is going to be flowing through this hyper decentralized system. Next was sovereign data and ambient intelligence. To us data sovereignty means that whatever the local laws are the system is going to have the intelligence to govern privacy, ensure data provenance, and adhere to corporate edicts. Ambient intelligence is a field of research that leverages pervasive sensor networks and AI to respond to and anticipate humans and machines. Nadella sees the future where a business logic will move from being code that is written to code that is actually learned from data, pretty interesting. He sees this autodidactic system if you will, as fundamental to tackling big problems like personalized medicine or even climate change. Third, he talked about empowered creators and communities everywhere. Nadella said, there'll be increasingly a balance between consumption and creation. His talking about an economic balance essentially he's predicting that creation will be democratized and his vision is to put tools in the hands of people to allow them to tip the scales toward knowledge workers, frontline employees, students, everyone, essentially creating content, applications, code, et cetera power to the people if you will. And underneath this vision is a new form of or emerging new forms of Silicon operating systems and entirely transformative digital experiences. Next was economic opportunity for the global workforce. So picking up on the accelerated themes of remote work that were catalyzed by COVID, Nadella emphasize that the future has to accommodate flexibility in how, when and where people work. He sees a new model of productivity emerging, not necessarily defined by corporate revenue per employee for example, but by the economic advantages that become accessible to everyone through better access to technology, collaboration tools, education, and healthy lifestyles, all enabled by this ubiquitous cloud. Finally, trust by design, Nadella said that ethical principles must govern the design, development and deployment of AI. The system he said must be secure by design with zero trust built in to protect business assets and personal privacy. So this was a big vision that Nadella put forth it, connects the dots between bits and atoms and sets up Microsoft to extend its reach well beyond office productivity tools and cloud infrastructure. He cited the Microsoft cloud as the underpinning of its future and specifically called out Teams, he mentioned 365, HoloLens 2 and the announcement of Microsoft Mesh, a new mixed reality platform. Nadella said Mesh will do for virtual reality what X-Box live did for gaming. Take the experience from single person to multi-person imagine holographic images with no screens, empowering advances in medicine, science, technology, and very importantly social interactions. Now, one of the things that we took away from his talk was this notion of Microsoft as a technology arm's dealer. No, we're not, Nadella avoided slamming the competition directly by name one statement that he made, stood out. He said, " No customer wants to be dependent on a provider that sells them technology on one end and competes with them on the other" And to us this was a direct shot at Amazon, Google and Apple. How so you ask? And what does it tell us? In his book "Seeing Digital" author David Moschella said, "that Silicon Valley broadly defined as a duel disruption agenda." What does that mean? Not only are large tech companies disrupting horizontal layers of the tech stack like compute, storage, networking, database, security, applications, and so forth. But they're also disrupting industries Amazon and media, grocery, logistics, for example. Google and Amazon on healthcare, Google and Apple on automobiles, all three in FinTech. And it's likely this is just the beginning but Nadella's posture suggests that Microsoft for now anyway, is content being mostly a horizontal technology provider, aka arms dealer. Now, there are some examples where you could argue that Microsoft sort of crosses the line maybe as a games developer or as a SAS competitor. Do you really want to, if you're a SAS player do you want to run your system on Azure and compete with Microsoft? Well, it depends if you're vertically oriented or maybe horizontal in their swim lanes, but anyway, these are more natural cohorts to technology than say for example, Amazon's retail business. So I thought that was something that was worth taking a look at. All right, let's take a quick look at how Microsoft compares to a couple of the great tech giants of the past several decades. Here's a financial snapshot of Microsoft compared to Oracle a highly profitable software company and IBM an industry legend. The first two things that jumped right out of Microsoft, size and it's growth rate. Microsoft is twice the revenue of IBM and nearly four extent of Oracle. And yet Microsoft is growing in the mid-teens compared to low single digits for Oracle and IBM continues to shrink so extensible you can grow. Microsoft's gross margin model has been pulled down by its hardware business but its operating margins are unbelievable. Meanwhile, the cash on its balance sheet is immense much larger than Oracles, which is very impressive. It's certainly dwarfs that of IBM, a company that had to take on a lot of debt to acquire Red Hat and has a balance sheet, that increasingly looks more like Dell's than it's historical self. And then on the last two rows Oracle and IBM, both owners of their own cloud have been lapped by Microsoft in terms of CapEx and research & development investment. Ironically, as we pointed out, IBM's R & D spend in 2007 the year after AWS launched the modern era of cloud was comparable to that of Microsoft. Let's now pivot it to some of the ETR survey data and see how Microsoft fares. We'll start by sharing a fundamental basis of the ETR methodology, that is the calculation of net score. Net score is a measure of spending momentum and here's how it's derived. This chart shows the components of Microsoft's net score. It comprises five parts and represents the percentage of customers within the ETR survey with specific spending profiles. The lime green is new adoptions, the forest green is increased spend of 6% or more for 2021 relative to 2020, the gray is flat spend, the pinkish slice is spend declining by more than 6% or 6% or more relative to last year and the bright red is replacing the platform. You subtract the reds from the greens and you get net score. As you can see, Microsoft's net score is 53% which is very high for $150 billion Company. Now let's put that in context and expand the scope here a little bit. This chart shows how Microsoft fares relative to its peers, the vertical axis shows net score against spending velocity and the horizontal axis shows market share. Market share measures pervasiveness in the survey. In the table insert, you can see the vendors they're sorted by net score and the shared end column is there as well, which represents the number of shared accounts in the dataset. On both accounts bigger is better. Now note the red dotted line, that's the 40% watermark which is my personal indicator of an elevated net score anything above that in our view is really solid. Microsoft is as usual off the charts strong well to the right with it's market presence and then an overall net score of 53% as we showed earlier. And then there's Azure, separate from Microsoft overall. We wanted to plot that specifically which of course it doesn't have the presence of Microsoft overall, no surprise, but it's still prominent on the x-axis and it has a net score approaching 70%, which is quite amazing. AWS not surprisingly is highly elevated with a presence that's even larger than Azure. And you can see Zoom, Salesforce and Google Cloud all above the 40% line. Google as we've reported is well off the pace in the horizontal axis and even though its net score is elevated, we would like to see it even higher, given its smaller size relative to AWS and Azure. You know, SAP always stands out because it's a large company and it's got a net score that's hovering just under 30%. It's not above that 40% line, but it's solid. And you can see IBM and Oracle now we're showing here IBM and Oracle overall so it's the whole kitchen sink comparable to Microsoft that turquoise dot, if you will. So you can see why those two are valued much lower Microsoft. The large base of its business that's declining is much, much larger than the pieces of their business that are growing. Now Oracle has some momentum, the Back Aaron's article on February 19th, which declared Oracle a cloud giant and it declared its stock a buy combined with some earnings upgrades including one today from Ramo Lyncho of Barclays has catapulted the stock to all time highs and a valuation over $200 billion. IBM is a different story as we've discussed frequently Arvind has a lot of work to do to get this national treasure back to what's prominent itself. Okay, let now unpack Microsoft's vast portfolio a bit and see where it's doing well and where it's making moves and maybe where it's struggling, some. This graphic shows Microsoft's net score across its entire product portfolio within the ETR taxonomy. And you can see it's pretty much killing it across the board. Microsoft plays in almost every sector in the ETR taxonomy and you can see the 40% red line and how many of its offerings are above that line. The yellow bar being the most recent survey and while there's quite a bit of gray, i.e. flat spend relative to 2020, we're talking about some very tough compares from last year. And yet there's still a huge chunk of the portfolio in the green meaning spending momentum is actually up from last year and some of Microsoft's most important sectors like Cloud and Teams and Analytics. Look only Skype and Microsoft Dynamics are lagging, so really nice story there in our view. Now let's come back and take a look at Microsoft's cloud business specifically as compared to its peers. So Satya basically said that Microsoft's future will build on top of its cloud and looking at this picture it's pretty encouraging for the company. This chart, again, shows net score or spending momentum inside specifically Fortune 500 customers and it's a key bellwether in the ETR dataset, and you can see Azure and Azure functions well above the 40% red line and extremely well positioned relative to AWS and GCP. Importantly, the yellow bar tells us that compared to previous surveys Microsoft's cloud business is actually gaining momentum in this very important sector. Now, other notable call-outs on this chart VMware Cloud, which, it's on-prem hybrid cloud and VMware Cloud on AWS, which is reportedly doing well but off from the momentum of its highs last spring. You can see Oracle jumped up indicating cloud momentum, but still well below the performance of the largest cloud players. The IBM Cloud appears to be a non-factor in the survey and as we previously stated, we'd like to see IBM recalibrate the financials for its cloud business and come up with a reporting framework that better represents the prevailing mental model of cloud computing. We think a cleaner number would allow IBM to build on the Red Hat momentum. I'm not sure what to make of the HPE boost, it looks significant, but in digging into the data it's only 17 data points, but look 17 within the Fortune 500 companies is not terrible. And HPE net score in that sector is more than double its overall cloud net score so that's positive we think. Okay, let's wrap by looking at how customers are thinking about multi-cloud adoption and really this data that we're about to show you simply asking customers about clouds they're using versus any type of long-term vision. So it's a good representation of what's happening today and what CIO is are thinking about in the near future particularly over the next 12 months. The survey asks customers to describe their cloud provider usage and strategy. You can see that only 14% of the survey respondents have exclusively a mono-cloud strategy, but now add in another 22% who were predominantly single cloud and you now have more than a third of the customer base gravitating toward mono-cloud. Another 14% say they're concentrating cloud providers more narrowly. Now on the flip side, you've got a big group, 29% that are moving toward multi-cloud and if you add in the additional 16% who say they are and will continue to be evenly spread, 45% of the survey is solidly headed in that direction so it's a mixed picture. What's the takeaway? Well, we think Andy Jassy is right when he says that while many customers use more than one cloud, they tend to have a primary provider and have something like a 70,30 or even 80,20 split between primary and secondary clouds. Now we think, however that this will change, but only to the extent that the vendor community is adding value on top of the existing hyperscale clouds. What we're saying and have been saying is that there is a real opportunity to create value on top of the cloud infrastructure that's being built out by AWS, Google and Microsoft. Instead of fearing cloud, the vendor community should be embracing it creating a layer on top, abstracting away the underlying complexities associated with cloud native, exploiting cloud native, and then building on top of that. Snowflake's data cloud vision is right on in my view, we can envision virtually every layer of the stack following suit. Even within database there are opportunities to identify more granular segments across clouds. For example, despite Snowflakes early multi-cloud lead you're seeing competitive firms like Teradata begin to architect a system across clouds that can query data warehouses from distributed locations, including on-prem as part of what they refer to as a data fabric, sounds kind of like Snowflakes global data mesh, or maybe better Zhamak Dehghani's data mesh. Yeah, sure but Teradata has capabilities that Snowflake doesn't for example, the ability to do complex joins and we can see plenty of market for both companies to differentiate. And why shouldn't similar vision extend from on-prem, across clouds to the edge for data protection, security, governance, hybrid compute ,analytics, federated applications, its a huge market that the hyperscale providers are likely too busy worrying about their own walled gardens to start building across on top of their competitors clouds. So Dell, HPE, VMware, Cisco, Palo Alto Fortunate, Zscaler or Cohesity, Veeam and hundreds of other tech companies, including by the way IBM and Oracle should be saying thank you to AWS, Google and Microsoft for spending all that money to build out great infrastructure on which they can build value, tap for future growth. And many of you will say, Hey, we're already doing this. Okay, I'll be watching to see the ratio of real versus slideware because generally today, in my opinion the denominator is much larger than the numerator. So when that ratio hits 1X we'll know it started to become real. Okay, that's it for today remember, all these episodes are available as podcasts wherever you listen so please subscribe. I publish weekly on wikibun.com and siliconangle.com. Please comment on my LinkedIn post or you can tweet me @DVellante or feel free to email me at David.Vellante@siliconangle.com. And don't forget to check out etr.plus for all the survey and data science action. This is Dave Vellante for the Cube Insights powered by ETR. Be well, thanks for watching and we'll see you next time. (relaxing music)

Published Date : Mar 8 2021

SUMMARY :

bringing you data-driven and the cloud experience which is going

SENTIMENT ANALYSIS :

ENTITIES

EntityCategoryConfidence
NadellaPERSON

0.99+

IBMORGANIZATION

0.99+

OracleORGANIZATION

0.99+

Dave VellantePERSON

0.99+

David MoschellaPERSON

0.99+

AmazonORGANIZATION

0.99+

GoogleORGANIZATION

0.99+

CiscoORGANIZATION

0.99+

MicrosoftORGANIZATION

0.99+

AppleORGANIZATION

0.99+

AWSORGANIZATION

0.99+

February 19thDATE

0.99+

DellORGANIZATION

0.99+

HPEORGANIZATION

0.99+

Andy JassyPERSON

0.99+

2007DATE

0.99+

$150 billionQUANTITY

0.99+

SkypeORGANIZATION

0.99+

Palo AltoLOCATION

0.99+

BarclaysORGANIZATION

0.99+

6%QUANTITY

0.99+

2021DATE

0.99+

TeradataORGANIZATION

0.99+

2020DATE

0.99+

last yearDATE

0.99+

VMwareORGANIZATION

0.99+

Satya NadellaPERSON

0.99+

Satya NadellaPERSON

0.99+

40%QUANTITY

0.99+

53%QUANTITY

0.99+

45%QUANTITY

0.99+

22%QUANTITY

0.99+

80,20QUANTITY

0.99+

Alan Nance, CitrusCollab | theCUBE on Cloud


 

>>from around the globe. It's the Cube presenting Cuban Cloud brought to you by Silicon Angle. >>Welcome back to the Cubes. Special Presentation on the Future of Cloud. Three years ago, Alan Nance said to me that in order to really take advantage of Cloud and Dr Billions of dollars of value, you have to change the operating model. I've never forgotten that statement have explored it from many angles over the last three years. In fact, it was one of the motivations for me actually running this program for our audience. Of course with me is Alan Nance. He's a change agent. He's led transformations that large organizations, including I N G Bank, Royal, Philips, Barclays Bank and many others. He's also a co founder of Citrus Collab. Alan, great to see you. Thanks for coming on the program. >>Thanks for having me again there. >>All right. So when we were preparing for this interview you shared with me the following you said enterprise, I t often hasn't really tapped the true powers that are available to them to make real connections to take advantage of that opportunity. Connections to the business, That is What >>do >>you mean by that. >>Well, I think, you know, we've been saying for quite a long time that enterprise. It is certainly a big part of our past in technology. But you know, just how much is it going to be in the future on, you know, enterprise, I t has had a difficult time under The pressure's off being a centralized organization with large expanse of large Catholics, while at the same time we see obviously the digital operations growing oftentimes in separate reporting structures and closer to the business on. And what I'm thinking right now is enterprise i t. If it has made this transition to cloud operating models, whether they are proprietary or whether they are public cloud, there's a huge opportunity for enterprise. I t. Thio connect the dots in a way that no other part of the organization can do that. And when they connect those dots working closely with the business, they unleash a huge amount of value that is beyond things like efficiency or things like just just just providing cloud computing to be flexible. It has to be much more about value generation. Andi. I think that a lot of leaders of enterprise I t have not really grasped that, Andi. I think that's the opportunity is sitting right in front of them right now. >>You know what I've seen lately? I wonder if you could. Comment is You know, obviously we always talk about the stove pipes, but you've you've seen, you know, the CEO, >>the chief >>data officer that you just mentioned the chief digital officer, the chief information security officer. They've largely been in their own silos. I'm definitely seeing a move to bring those together. I'm seeing a lot of CDOs and CEO roles come together and even the chief information or the head of security reporting up into that where there's there seems to be as your sort of suggesting just a lot more visibility across the entire organization. Is it Is it an organizational issue? Is it? Ah, is it a mindset? But only if you could comment. >>Well, I would say it zits, two or three different things, but certainly it's an organizational issue. But I think it starts off with a cultural issue. Andi, I think what you're seeing, and if you look at the more progressive companies that you see, I think you are also seeing a new emergence off the enlightened technology leader s O. With all respect to me and my generation, our tenure as the owners off the large enterprise, it is coming to an end. And we grew up trying to master the complexity of the off the silos. As you so definitely pointed out, we were battling this falling technology, trying to get it under control, trying to get the costs down, trying to reduce Catholics. And a lot of that was focused on the partnerships that we had with technology suppliers on DSO. That mindset of being engineers struggling for control. Having your most important part of being a technology company itself that now I think is giving way is giving way to a new generation of technology leaders who haven't grown up with that culture. Onda. Oftentimes what I see is that the new enlightened CEOs are female, and they are coming into the role outside of the regular promotion change. So they're coming to these rolls through finance H R marketing on their bringing. A different focus on the focus is much more about how do we work together to create an amazing experience for our employees and for our customers on an experience that drives value. So I think there's a reset in the culture. And clearly, when you start talking about creating a value chain to improve experience, you're also talking about bringing people together from different multidisciplinary backgrounds to make that happen. >>Well, that's kind of, you know, it makes me think about Amazon's mantra of working backwards. You know, start with the experience and and and a lot of a lot of CEOs that I know would love tow beam or involved in the business. But they're just so busy trying to keep the lights on like you said, trying to manage vendors. And like, you know, I had a discussion the other day, Allen with an individual. We were talking about how you know, you got a shift from a product mindset to a platform mindset. But you know, you've said that that platform thinking you're always ahead of the game platform, thinking it needs to make way for ecosystem thinking, you know, unless you're Internet giant scale business like Amazon or Spotify, you said you're gonna be in a niche market if you really don't tap that ecosystem again. If you could explain what you mean by that. >>I think right now if this movement to experience is fundamental, right? So Joe Pine and Gilmore wrote about the experience economy as far back in 1990. But the things that they predicted then are here now. And so what we're now seeing is that consumers have choice. Employees have choice. I think the pandemic has accelerated that. And so what happens when you, when you when you put an enterprise under that type of external pressure, is that it fragments and even fragment into ways it can fragment dysfunctional E so that every silo tries to go into a a defensive mode protective mode? That's obviously the wrong way to go. But the fragmentation that's exciting is when it fragments into ecosystems that are actually working together to solve an experience problem. And those are not platforms. They're too big, you know, When I was Phillips, I was very enthusiastic about working on this connected health care platform, but I think what I started to realize was it takes too much time. It requires too much investment on you are bringing people to you based on your capability. Where is what the market needs is much more agile than that. So if we look in health care, for instance, and you want to connect patients at home with patient with the doctors in the hospital, in the old model you so I'm gonna build a platform for this. I'm gonna have doctors with a certain competence and they're gonna be connecting into this. And so are the patients in some way. And so are the insurers. I think what you're going to see now is different. We're going to say, Let's get together A small team that understands it's called, For instance, let's get a an insurance provider. Let's get a health care operator. Let's get a healthcare tech company on. Let's pull their data in a way that helps us to create solutions now that that can roll out in 30 60 or 90 days. And the thing that that makes that possible is the move to the public crowd because now there are so many specialized supplier, specialized skill sets available that you can connect to through Amazon through Google, through through azure that that these these things that we usedto I think we're very, very difficult are now much easier. I don't want to minimize the effort, but these things are on the table right now. Thio Revalue. >>So you're also a technologist and I wanna ask you and and everybody always says, it's the technology is easy part. It's the people in the process and, you know, way we can all agree on that. However, sometimes technology could be a blocker. And the example that you just mentioned, I have a couple of takeaways from that. First of all, you know the platform thinking it sounds like it's more command and control, and you're advocating for Let's get the ecosystem who are closest to the problem. To solve those problems, however, they decide and leverage the cloud. So my question is from a technology standpoint, does that echo have system have to be on the same cloud with the state of today's technology? Can it be across clouds can be there pieces on Prem? What's your thinking on that? >>I think I think exactly the opposite. It cannot be monolithic and centralized. It's just not practical because that was that was that would cause you too much time on interoperability and who owns what you see The power behind experience is data. And so the most important technical part of this is dealing with data liquidity. So the data that for instance, um, somebody like Kaiser has or the the Harvard Health Care have or the Philips have that's not going to be put into a central place. But for the ecosystem mobilization, there will be subsets of that data flowing between those parties. So the technical, the heart there is how do we manage data liquidity? How do we manage the security around the data liquidity on How do we also understand that what we're building is going to be ever changing and maybe temporary, because on idea may not work, eh? So you've got this idea that the timeliness is very, very important. The duration is very uncertain. The motor the energy for this is data liquidity data transfer, data sharing. But the vehicle is the combination off. Probably crowd in my mind. >>Somebody said to me, Hey, that data is like water. It'll go. It'll go where it wants to go where it needs to go. You can't try to control it. It's let it go. Uh, now, of course, many organizations, particularly large incumbent organizations there. They have many, many data pipelines. They have many processes, many roles, and they're struggling toe actually kind of inject automation into those pipelines. Maybe that's machine intelligence, uh, really doom or data sharing across that pipeline and and ultimately compress the end and cycle. Time to go from raw data insights that are actionable. What are you seeing there and what's your advice? >>Well, I think the the you make some really good points. But what I hear also a little bit in your observation is you're still observing Enterprises on the end of the focus of the enterprise has been on optimizing the processes within the boundaries of its own system. That's why we have s a P. And that's why we have a sales force and, to some degree, even service. Now it's all been about optimizing how we move data, how we create products and services on. That's not the game. Now that's not an important game. Three important game right now is how do I connect to my employees? How do I connect to my customers in a way that provides them a memorable experience? And the realization is we've seen this already a manufacturing for some years. I can't be allowed things to people. So I have to understand where the first part of data comes in. I have to understand who this person is that I am trying to target. Who is the person that needs this memorable experience on what is that memorable experience gonna look like? And I'm going to need my data. But I'm also going to need the data of other actors in that ecosystem. And then I'm gonna have to build that ecosystem really quickly to take advantage off the system. So this throws a monkey wrench in traditional ideas of standardization. It throws a monkey wrench in the idea that enterprise I t is about efficiency on. But if I may, I just want to come back to the day I because I think we're looking in the wrong places. Things like a I let me give you an example. Today there are 2.2 million people working in call centers around the world. If we imagine that they work in three shifts, that means that any one time there are 700,000 people on the phone to a customer on that customer is calling that company because they're vested. They're calling them with advice. They're calling them with a question. They're calling them with a complaint. It is the most important source off valuable data that any company has. And yet what have we done with that? What we've done with that is we have attacked it with efficiency. So instead of saying these are the most valuable sources of information, let's use a I to to tag the sentiment in the recordings that we make with our most valuable stakeholders on this and analyze them for trends, ideas, things that need to change. We don't do that. What we do is we were going to give every call agent two minutes to get them off the phone. For God's sake, don't ask so many import difficult questions. Don't spend money talking to the customer. Try to make them happy so they get a score and say they hire you at the end of the core and then you're done. So so where the AI and automation needs to come in is not in improving efficiency but in mining value. And the real opportunity with a I Is that Joe Pine says this. If you are able to understand the customer rather than interpret them, that is so valuable to the customer that they will pay money for that. I think that's where the whole focus needs to be in this new teaming of enterprise I t. And that's true business. >>It's a great observations. I think we can all relate to that in your call center example, or you've been in a restaurant. You're trying to turn the tables fast and get you out of there. And that's the last time you ever go to that restaurant and you're you're taking that notion of systems thinking and broadening it to ecosystems thinking. And you've said ecosystems have a better chance of success when they're used to stage an experience for whether it's the employees for the brand and of course, the customer and the partners. >>That's it. That's exactly yet. So every technology leader should be asking themselves what contribution can can my and my organization makes of this movement because the business understands the problem, they don't understand how to solve it, and we've chosen a different dialogues. We've been talking a lot about what cloud could do and the functionality that clown has and the potential that clown has on those aerial good things. But it really comes together now when we work together and we, as the technology group brings in, they know how we know how toe connect quickly through the public cloud. We know how to do that in a secure way. We know how to manage data, liquidity at scale, and we can stand these things up through our, you know, our new learning of agile and devils we can stand. These ecosystems are fairly quickly now. There's still a whole bunch of culture between different businesses that have to work together through the idea that I have to protect my data rather than serve the customer. But once you get past that, there's a whole new conversation enterprise. It you can have that, I think, gives them a new lease of life, new value. And I just think it's a really, really exciting time. Yes, >>so you're seeing the intersection of a lot of different things. You talk about cloud as you know, an enabler for sure, and that's great. We could talk about that, but you've got this what you're referring to before is, you know, maybe you're in a niche market, but you have your marketplace and like you're saying, you can actually use that through an ecosystem to really leave her a much, much broader available market and then vector that into the experience economy. You know, we talk about subscriptions, the AP economy. That really is new thinking, >>yes, and I think what you're seeing here is it zits, not radical. Inasmuch as all of these ideas have been around, some of them have been around since the nineties. But what's radical is the way in which we can now mix and match these technologies to make this happen. That's gone so quickly on, I would argue to you, and I've argued this before. Scale scale is a concept within an organization is dead. It doesn't give you enough value. It gives you enough efficiency, and it gives you a cloud. But it doesn't give you three opportunity to target the niche experiences that you need to do. So. If we start to think off an organization as a a combination off known and unknown potential ecosystems, you start to build a different operating model, a different architectural idea you start to look outside more than you start to look insight. Which is why the cultural change that we were talking about just now goes hand in hand with this because people have to be comfortable thinking in ecosystems that may not yet exist on partnering with people where they bring to the table there, you know, 2030 years of experience in a new and different way. >>Let me make sure I understand that. So you're basically if I understand you're saying that if you're sort of end goal is scale and efficiency at scale, you're you're gonna have a vanilla solution for your customers and your ecosystem. Whereas if you will allow this outside in thinking to come in, you're gonna be able to actually customize those experience experiences and get the value of scale and efficiency. >>Right? So, I mean, Rory Sutherland, who is ah, big finger in the in. The marketing world has always said, ultimately, scale standardization and best practice lead to mediocrity because you are not focused on the most important thing for your employees or your brand, or you're you're focused on the efficiency factors on. They create very little value in fact, we know that they subvert value. So, yes, we need to have a very big mindset change. >>Yeah, You're a top line thinker, Allen. And and always at the forefront. I really appreciate you coming on to the to the Cuban. Participate in this program. Give us the last word. So if you're a change agent, I wanna I'm an organization, and I want to inject this type of change. Where do I >>start? Well, I think it starts by identifying. Are we going to? Is it are we gonna work on the employee experience? Do we feel that we have a model where the employees that are on stage with customers are so important that the focus has to be employees? We go down that route and we look at what happened to the pandemic. What type of experiences are we going to bring to those employees around their ability to have flow in their work, to get returned on energy, to excite the customers? Let's do that. Let's figure out what experience are we driving now? What does that experience need to be if we're the customer side? As I said, let's look ALS. The sources of information that we already have. You know, I know companies to spend hundreds of millions a year trying to figure out what consumers what. And yet if we look in their call centers, you will call up and and they will say to Your call may be recorded for quality purposes and training on this is not true. Less than 10% of those calls that ever listened to on if they are listening to its compliance that's driving that, not the burning desire to better understand the consumer. So if we change that, then we say Okay, so what can we change? What is the experience that we are now able to stage with all we know and with all weaken dio on debts? Start there. Let's start with what is the experience you want to stage? What's the experience landscape look like now? And who do we bring together to make that happen? >>Allen. Fantastic. Having you back in the Cube, it's always a pleasure. And, uh, and thanks so much for participating. >>Thank you, Dave. It's always a pleasure to speak with you. >>Thank you. Everybody, this is Dave Volonte. The Cuban cloud will be right back right after this short break. Stay with

Published Date : Jan 22 2021

SUMMARY :

Cloud brought to you by Silicon Angle. of value, you have to change the operating model. So when we were preparing for this interview you shared with me the following just how much is it going to be in the future on, you know, enterprise, I t has had I wonder if you could. data officer that you just mentioned the chief digital officer, the chief information security And a lot of that was focused on the partnerships that we had with technology thinking it needs to make way for ecosystem thinking, you know, unless you're Internet giant And the thing that that makes that possible is the move to And the example that you just mentioned, the Harvard Health Care have or the Philips have that's not going to be put into a central What are you seeing there and what's your advice? on the phone to a customer on that customer is calling And that's the last time you ever go to that restaurant and you're you're taking as the technology group brings in, they know how we know how toe connect quickly to before is, you know, maybe you're in a niche market, but you have your marketplace and like to target the niche experiences that you need to do. Whereas if you will allow this outside in thinking to come in, scale standardization and best practice lead to mediocrity because you I really appreciate you coming on to the its compliance that's driving that, not the burning desire to better understand the Having you back in the Cube, it's always a pleasure. Stay with

SENTIMENT ANALYSIS :

ENTITIES

EntityCategoryConfidence
Dave VolontePERSON

0.99+

RoyalORGANIZATION

0.99+

AmazonORGANIZATION

0.99+

DavePERSON

0.99+

Harvard Health CareORGANIZATION

0.99+

1990DATE

0.99+

PhilipsORGANIZATION

0.99+

Alan NancePERSON

0.99+

Rory SutherlandPERSON

0.99+

Citrus CollabORGANIZATION

0.99+

SpotifyORGANIZATION

0.99+

I N G BankORGANIZATION

0.99+

two minutesQUANTITY

0.99+

AlanPERSON

0.99+

700,000 peopleQUANTITY

0.99+

2.2 million peopleQUANTITY

0.99+

twoQUANTITY

0.99+

Barclays BankORGANIZATION

0.99+

TodayDATE

0.99+

Silicon AngleORGANIZATION

0.99+

Three years agoDATE

0.99+

Joe PinePERSON

0.99+

90 daysQUANTITY

0.99+

AllenPERSON

0.99+

GoogleORGANIZATION

0.99+

first partQUANTITY

0.98+

Less than 10%QUANTITY

0.97+

FirstQUANTITY

0.96+

pandemicEVENT

0.96+

three shiftsQUANTITY

0.95+

KaiserORGANIZATION

0.95+

hundreds of millions a yearQUANTITY

0.95+

one timeQUANTITY

0.94+

30 60QUANTITY

0.94+

AndiPERSON

0.94+

CitrusCollabORGANIZATION

0.94+

oneQUANTITY

0.93+

Three important gameQUANTITY

0.91+

CubeORGANIZATION

0.91+

Billions of dollarsQUANTITY

0.91+

2030 yearsQUANTITY

0.91+

CatholicsORGANIZATION

0.91+

CubanOTHER

0.85+

todayDATE

0.82+

CubesORGANIZATION

0.81+

three opportunityQUANTITY

0.81+

echoCOMMERCIAL_ITEM

0.8+

last three yearsDATE

0.8+

three differentQUANTITY

0.79+

PhillipsPERSON

0.76+

CubanLOCATION

0.74+

ThioPERSON

0.73+

GilmorePERSON

0.72+

ninetiesDATE

0.69+

theCUBEORGANIZATION

0.69+

DSOORGANIZATION

0.68+

Thio RevaluePERSON

0.67+

CubeLOCATION

0.64+

OndaORGANIZATION

0.45+

CloudORGANIZATION

0.38+

agileTITLE

0.38+

Scott Mullins, AWS | AWS re:Invent 2020


 

>>From around the globe. It's the cube with digital coverage of AWS reinvent 2020 sponsored by Intel and AWS. >>Welcome back to the cubes live coverage of AWS reinvent 2020 I'm Lisa Martin and I have with me a cube alumni back, please. Welcome Scott Mullins, the worldwide financial services business development leader at AWS. Scott. Welcome back. Great to have you joining us, >>Lisa. It's great to be back on the cube and to be visiting with you today from virtual re-invent 2020. >>Yes. Reinventing reinvent. The last show that I got to host in-person for the cube was reinvent last year. And here we have this three week virtual event that started last week. So lots more even going on. I think I even saw a hundred thousand or so registered, so massive event, lots of news. So walk us through some of the highlights that have been announced at reinvent this year and some of the things that you're seeing the most interest from customers in. >>Well, I think one of the big highlights is 500,000 registrants that are reinvented 50,000 attendees last year to reinvent or 50,000 or so to 500,000 re registered for the event. So that's, that's, that's worth talking about in its own. Right. But I think, you know, one of the things, and you mentioned this, you know, more re-invent three weeks, uh, this year, as opposed to the four days that we normally spend in Las Vegas together, physically, when you do, when you do it digitally, you have the ability to actually include more things and more leaders talking about things. And so when we think about the announcements that are having impacts, uh, with financial services customers specifically I'd point to a couple of things and, you know, they're obviously gonna mention Andy's keynote, but there's going to be some things that you might go wait a minute. >>I didn't even see that announcement. Uh, and then maybe I could point you and the viewers to some other, other, um, keynotes or some other sessions that were announced. So obviously I think, uh, first and foremost in Andy's keynote, uh, hybrid, uh, was something that was a very, uh, big focus for him and I for a very long time, we've had the messaging of the right tool for the right job when it comes to any of your services. I think you could alter that today to say it's the right tool for the right job at the right time and in the right place. That makes sense for you and especially for financial institutions. Um, you could look at the announcements around containers, the announcements around Amazon EKS, distro, Amazon EKS, anywhere, and then also Amazon ECS anywhere, which allows our customers to actually, uh, put AWS container technology anywhere they would like to put it. >>You could look also at the additions of the one you and two you form factors to outposts. So no longer do you have to do the, the, the large for you, uh, foreign factor for outposts, smaller outposts for smaller spaces, uh, that particular will play well in the financial service industry. You may not have necessarily as much room for a full cabinet. You could also look from the hybrid perspective in the announcement we made, um, around red hat OpenShift on AWS, all of are giving customers the ability to choose how they actually want to deploy, um, and pursue a hybrid. I'd also point to some announcements we made around management and governance in the financial services, industry governance, uh, is a very important topic. Uh, we announced the management and government lens for the AWS well architected, um, uh, program, uh, that is focused on breath practices for evolving governance for the cloud. >>It has recommended combination of AWS services integrations with our partner network and vetted reference architectures and guidance for addressing regulatory obligations as well. I'd also point to some things we made around audits. I was specifically in Steve Smith's, um, session today, he talked about AWS audit manager. That's a new tool for continually assessing areas and environments for controls or risk compliance. That includes prebuilt compliance frameworks for things like PCI DSS and GDPR, uh, two things that are very important in the financial services industry and last, but certainly not least I'd point to the announcement around the AWS audit Academy. This is training for auditors to actually be able to audit clouds from an agnostic perspective. Any cloud, not specifically AWS that's tree, uh, digital training to do that. And then also an instructor led course specifically on how to audit AWS. So some very key announcements, both from the standpoint of services, uh, as well as additional layers of helping customers in the financial services industry in regulated industries actually use our services. >>So typical, re-invent typical in a lot of news, a lot of announcements, the 500,000 Mark in terms of registering. I hadn't heard that. That's amazing. Let's talk that this has been an Andy. Jassy had an exclusive with John furrier just a couple of weeks ago before. I think it was last week, actually. And we've been talking about this acceleration of digital business transformation because of COVID we've been talking about it, the entire pandemic on the virtual cube, talking about how companies it's really about right now, surviving and thriving to be able to go forward and companies that haven't accelerated are probably in some trouble. Talk to me about how AWS has been working with your financial services customers to help them pivot and move to the cloud faster, really to not just help them survive now, but thrive in the long-term. >>Yeah. Immediately when COVID hit and it hit at different times in different, in different parts of the world. Immediately when COVID hit, we saw the conversation that we were having turning from, Hey, what's my digital strategy to immediately, what are my digital capabilities? And what that really means is what do I have the ability to do tomorrow? Because tomorrow is going to really matter. I don't have necessarily the time to plan for the next several quarters or the next several years, what can I do tomorrow to, um, really, uh, support my, my own workforce and support my own customers and the obligations I have as a financial institution. The first thing we saw people do was to try and make sure that those who financial services work can work. You can look at the adoption of Amazon workspaces, as well as our, uh, Amazon connect, uh, call centers as a service. >>As two examples there at the RBL bank in India was able to move to Amazon workspaces in just 10 days to enable its teams to actually work remotely from home. When they couldn't come into the office, you can look at Barclays. Barclays is actually a presenter at re-invent this year. They'll have a session on how they use Amazon connect, which again is our call center as a service offering to enable 25,000 contacts and our agents to work from home when they can no longer work out of the, out of their traditional contact center. The second thing we saw a financial institutions joining was making sure that customer engagements could still be meaningful when digital was the only option, um, specifically here in the U S you could look at the work that each of us did with FinTech companies like biz two X or fins Zack, or BlueVine Stripe and cabbage in support of the care act in the U S you might remember that the cares act, um, hasn't provisions for funding for small businesses. >>This small business administration had a program called the paycheck protection program, and those organizations were active in providing funding, uh, to small businesses. Uh, through that program. I'll give you an example of cabbage cabbage had previously not been an SBA lender, um, but they were able to, in two weeks build a fully automated system for small businesses to access PPP funding using Amazon text track, to extract information from documentation that those folks submitted to get alone. That reduced approval times from multiple days to about a median of four hours to actually get approval, to get funding through the PPP program. And then just four months cabbage became the second largest PPP lender. They lent over $7 billion in funding, which was twice the amount of funding that they went last year in 2019 loans. So we were happy to support organizations like cabbage and those other FinTech companies, as they help small businesses in the U S get access to funding, uh, during this critical time. >>And as we know, as you said, critical time, but really life or death for a lot of businesses. And as we continue to go through these ways, but it's interesting that you talked about that the speed of facilitation that during such unprecedented times, AWS and this massive machine was able to continue moving at full speed ahead and helping those customers to pivot. You talked about the cloud connect. I had a conversation with a guest on the queue last week about that. And, and I now think about if I have to call in a contact center and that person might be from home. So, you know, we're fortunate that the cloud computing technology and people like you and AWS, or are able to power that because it's, it's literally essential, which is probably one of the words of the year, but being able to keep the machinery going and innovate at the same time has been, make or break for a lot of businesses. >>Absolutely. And you, you look at, you know, kind of one of the last year is that I'll point to is, um, financial institutions. Uh, anti-virus, we're were very much focused on making sure that that cannot fail, that they scaled. And so you can look at the work we did with, uh, with the, with FINRA FINRA is the primary capital markets regulator here in the U S and on a daily basis frame or processes about 400 billion market events on every night to do surveillance on our markets, that when COVID hit, we had unprecedented volume and volatility in the market. And FINRA was, was, um, looking at processing, uh, anywhere from two to three times, their normal daily market volumes that's anywhere from 800 billion market events to 1.2 trillion a night. And if you look at how they were able to scale, they're actually able to scale up compute resources in AWS. We're on a nightly basis. They're able to automatically turn on and off up to a hundred thousand compute nodes in a single day. That automatic ability to scale is, is the power you're talking about. Being able to actually turn things up when you needed it and turn things down when you, when you don't need it based on the volumes. >>Well, and that's going to be something key going forward. As we know that there will be one thing I think that I always say we can count on right now is uncertainty and continued uncertainty, but we've also seen I'm calling them COVID catalysts. You know, the, what you talked about with cabbage, for example, and how that business pivoted quickly, because of the power of cloud computing and emerging technologies, what are some of the things that you think as we go into 2021 in the financial services arena, what are some of the big tech trends that you think were maybe born during COVID that are going to be critical going forward? >>Well, you know, you, you, you had Melanie Frank from capital one on cube a couple of days ago, and she was talking about, you know, their shift to cloud and what that's really enabled, and it, and she kind of sums it up nicely. She says, look, we want to give our customers experience that are real time, and that are intelligent. And you just can't do that with legacy technology. That's sitting in, you know, kind of a legacy data center. And so I think that's going to be kind of the, the, the all encompassing statement for what's happening in the financial services industry. As I mentioned, you know, organizations overnight said, okay, wait a minute, let's take that strategy. And then let's put it aside. Let's talk about capabilities. What can we do? And I think, you know, necessity is the mother of invention. Um, and when you're faced with limitations and challenges, like we all have been faced with around the world and not just in the financial services industry, it, it breeds, um, invention and the, and the desire and the need to actually meet those challenges head on, in very engineered of ways. >>And I think you're going to see more invention and specifically more invention from the established players in the financial services industry. Cloud use is not just experimental on the edges anymore. You're going to see more organizations coming out of COVID. Um, having had those experiences where they actually stood up a context center and scaled it. And, and just a matter of a few days to, to thousands of agents, you're going to find, um, organizations saying, wait a minute, we, we can do remote work. We could, we have access to things like Amazon workspaces. So I think you're, you're gonna, you're going to see that, uh, be a, be a trend. I think you're also gonna see, um, w what Lori beer said in the keynote with Andy, you know, she, she made a very, very astute statement, and I don't know if people caught it, cause it's kind of neat in the middle of her conversation. >>She said, look, we're trying to infuse analytics into everything that we do at JP Morgan. I think you're going to see more and more financial institutions looking to do that, to actually leverage the power of analytics, to power everything we do as a financial institution. So I think those, those are a couple of things that you're going to see. Um, and then, you know, looking, uh, you know, kind of around the corner, I think you're going to continue to see more re-invention within the industry. And what I mean by that is you've seen many financial institutions over the last week, uh, with, uh, re-invent making announcements, you saw bank and we towel saying, Hey, look, we are completely transforming ourselves with AWS. Uh, just a few weeks before we even saw standard charter, the same thing HSBC said, the same thing, global payments earlier in the year said the same thing. And you're going to see more and more organizations coming out and talking about these strategic decisions to reinvent everything that they do to make the financial systems of the world work. And so we're really pleased to be partnering with those organizations to make those transformations possible. We're seeing a lot of invention within the industry, and we're very pleased to be a part of the reinvention of the financial systems around the world. >>It's interesting to hear that you, you see, even the JP Morgan, some of those legacy, big houses are going to be really pivoting. They have to, to be competitive and to be able to utilize analytics, to deliver those real-time services. Because as we all know, as consumers, our patients is wearing thin these days, but I agree with you. I think there's a lot of opportunity there that innovation is exciting and there will have to be reinvention of entire industries, but I think there's a lot of silver linings there. Scott. I wish we had more time, cause I know we could keep talking, but thank you for sharing your insights on this reinvented reinvent this year. >>I appreciate it. Thank you, Lisa. It's always a pleasure to be on the cube. >>Chris Scott Mullins, I'm Lisa Martin. You're watching the cubes coverage of AWS reinvent 2020.

Published Date : Dec 10 2020

SUMMARY :

It's the cube with digital coverage of AWS Great to have you joining us, The last show that I got to host in-person for the cube was keynote, but there's going to be some things that you might go wait a minute. I think you could alter that today You could look also at the additions of the one you and two you form factors to outposts. I'd also point to some things we made around audits. right now, surviving and thriving to be able to go forward and companies that haven't accelerated I don't have necessarily the time to plan for the next several quarters or the next several years, or BlueVine Stripe and cabbage in support of the care act in the U S you as they help small businesses in the U S get access to funding, uh, during this critical time. And as we continue to go through these ways, but it's interesting that you talked about that the speed Being able to actually turn things up when you needed it and turn things down when you, when you don't need it based on the volumes. the financial services arena, what are some of the big tech trends that you think were maybe born and the desire and the need to actually meet those challenges head on, in very engineered of ways. And I think you're going to see more invention and specifically more invention from the established players uh, you know, kind of around the corner, I think you're going to continue to see more re-invention within the industry. It's interesting to hear that you, you see, even the JP Morgan, some of those legacy, big houses It's always a pleasure to be on the cube. You're watching the cubes coverage of AWS reinvent 2020.

SENTIMENT ANALYSIS :

ENTITIES

EntityCategoryConfidence
AndyPERSON

0.99+

Lisa MartinPERSON

0.99+

ScottPERSON

0.99+

AWSORGANIZATION

0.99+

HSBCORGANIZATION

0.99+

JP MorganORGANIZATION

0.99+

50,000QUANTITY

0.99+

Scott MullinsPERSON

0.99+

Steve SmithPERSON

0.99+

Chris Scott MullinsPERSON

0.99+

IndiaLOCATION

0.99+

last weekDATE

0.99+

2021DATE

0.99+

Las VegasLOCATION

0.99+

Melanie FrankPERSON

0.99+

tomorrowDATE

0.99+

firstQUANTITY

0.99+

AmazonORGANIZATION

0.99+

LisaPERSON

0.99+

FINRAORGANIZATION

0.99+

four monthsQUANTITY

0.99+

twiceQUANTITY

0.99+

25,000 contactsQUANTITY

0.99+

JassyPERSON

0.99+

twoQUANTITY

0.99+

todayDATE

0.99+

last yearDATE

0.99+

two weeksQUANTITY

0.99+

over $7 billionQUANTITY

0.99+

2019DATE

0.99+

BarclaysORGANIZATION

0.99+

10 daysQUANTITY

0.99+

GDPRTITLE

0.99+

this yearDATE

0.99+

U SLOCATION

0.99+

two examplesQUANTITY

0.98+

800 billion market eventsQUANTITY

0.98+

eachQUANTITY

0.98+

four hoursQUANTITY

0.98+

thousandsQUANTITY

0.98+

500,000 registrantsQUANTITY

0.98+

IntelORGANIZATION

0.98+

biz two XORGANIZATION

0.98+

BlueVine StripeORGANIZATION

0.98+

1.2 trillion a nightQUANTITY

0.97+

four daysQUANTITY

0.97+

bothQUANTITY

0.97+

three weekQUANTITY

0.97+

three timesQUANTITY

0.96+

oneQUANTITY

0.96+

reinventEVENT

0.96+

50,000 attendeesQUANTITY

0.96+

500,000 MarkQUANTITY

0.95+

yearEVENT

0.95+

James Wagstaff, Provident Financial Group | Coupa Insp!re EMEA 2019


 

(fast intro music) >> Narrator: From London England, it's the Cube, covering Coupa Inspire 19 EMEA. Brought to you by Coupa. >> Hey, welcome to The Cube. Lisa Martin coming to you from Coupa Inspire 19 in London. Pleased to welcome one of Coupa's spend setters, joining me now is James Wagstaff, the chief procurement officer of Provident. James, welcome to the Cube. >> Hello, Lisa, nice to be here. >> So you had a very busy day. Thank you for taking some time to talk to me about Provident, what you doing with Coupa. But give our audience an overview of Provident and what you guys do and deliver to your customers. >> Very good, so Provident is a ftse 250 UK financial services business. It lends money to people without access to mainstream lending. Um, so it's real focus is to do that in a responsible, caring way. So if you can't borrow money from Barclays or HSBC, then Provident is a company that will help you get back to access to that mainstream market. >> Individuals as well as like small businesses? >> Consumers, around two million people in the UK currently use Provident, either the credit card or our home credit or our car leasing business. >> Okay, so how long have you been there? >> I have been at Provident now since April of 2018. >> Okay. >> So we're coming up now to, I think 19 months, and we put Coupa into the bank, which is the credit card business in April or April/May. >> Okay talk to me, though, about about your journey in business and finance. One of the things I read about you is that you were encouraged from an early age to really understand all aspects of a business from operations to finance to marketing to truly provide value through procurement. Talk to me about the history there that you have. >> So I'm a big fan of mentor programs. So I think everyone should have a mentor, and I lucked into mine, a chap called Terry, who, for reasons best known to him, took me under his wing. I was quite old when I came to procurement. I was around late 20s, maybe 30, and he had a vision about what great procurement looked like, and it was a holistic view. So procurement at its worst can be very tactical, very cost focused, and Terry was very focused on the bigger picture, about top-line growth not just bottom line, and right from day one, he seeded that in me, and it's been the strength of my career. So I owe Terry, Terry Western, if he's watching, I owe Terry, I owe Terry everything for that. And then I spent the last 10 years as an expat. So prior to Provident, I had three years as the group CPI for VimpelCom, which is the Russian equivalent of Vodafone or AT&T, who have businesses throughout Soviet Union, CIS, and Asia-Pac. And then seven years with Huawei, who are China's largest private company, telecoms company, and I was traveling around the world on the sales side facing procurement. So that was a very sobering enlightening experience to see procurement from the supplier side of the table, and I think it's made me a different procurement person as a result in terms of the way the I treat people and relate to people. So that holistic nature combined with, I think, a very business-centric view of what procurement should do. >> Interesting, though, that you that you said, I got a late start in procurement, but your start was founded upon someone giving you very solid advice of look beyond that because this is an element of the business that can, somebody that clearly was seeing how transformative, but also how it was important for procurement to partner and understand different requirements and needs within each division within an organization, so it sounds like you didn't really grow up in that traditional siloed approach of procurement. >> I did not, and I think that for me it makes my life interesting. So I think if you're in procurement and the danger is you become quite siloed, you're very narrow, and I did my MBA quite recently while I was traveling just to get that bigger perspective. It makes the job fun. I mean, I think you know you can negotiate contract after contract after contract, but it's the context of what that's doing for the business. And I think when I looked at Coupa as a system, it was with that in mind. So looking at Coupa, not from the perspective of what it did for procurement, but how it was for end-user customers. So as a service, was it really, really simple to use? Did it feel like an Amazon shopping experience? Because that drives adoption, and if you can get people wanting to use the system because it's easy, then the data's in the system, and then the data's in the system you can do something with it. So you're not, you're not fighting that adoption issue that you would be on a lot of systems. So if you go to some of the big ERP systems, they can be really hard for people to change and adopt, and Coupa's not been like that. It's been relatively easy. >> Interesting that you talk about it as it needs to be as simple as an Amazon marketplace. As consumers we're so used to that, right. I mean, people transact daily and get fulfillment of whatever product or service they're ordering from Amazon within... Sometimes it's within an hour or two. So we have this expectation and this demand. To your point, though, about wanting to have software that would be as easy for your teams to take up, that consumer effect. Talk to me about that as an influence. Because you know, kind of right away experience with other systems that might be bigger legacy systems that are challenging to get folks to use because they're not that intuitive. Did you know right away when you came into Provident that I need to have something that is more consumer-like. >> I knew that we needed a system and because as a regulated industry, we had to control our spend. So the fact that we needed a procurement system was a given, so then the choice is what do you buy? I think you don't really need a big ERP unless you really want to spend a lot of money on assistant inspirations and complexity. So your then into the mid-market space. And, um, there's a lot of vendors out there that have had an on-premise model, been around a long time, but you can feel that when you use it. So I didn't do a paper-based RFP. I think this is probably a terrible way of evaluating systems because you can get a function list on paper, but that doesn't really tell you what it's like to use. So the procurement process was around video online demos. So getting users into the room, three hours for an online demo walk through the system. So it's a very non-traditional procurement process to buy a procurement system. And I think at the end of that, I think it was a more valuable process for it. >> Was that something that was driven by you or was that something that was driven by Coupa? Is that how they deliver that type of experience? >> It was driven by me, but I think it was welcomed by Coupa. I think, I think from the sales guys I think they do an awful lot of paper-based RFP, and I think it's a challenge because it's very hard to differentiate on paper. Actually, a lot of the systems kind of do the same stuff, but it's not what they do. It's how they do it. And you can't, you can't get that out of the paper. You have to see it and feel it and touch it. >> Exactly. One of the things that Rob Bernshteyn talks about, and he spoke about it this morning, is that the best UI is no UI. And he really talked about what they've done to be user-centric and talked proudly about the adoption that they've had. And you know, it's... We all know whatever software you're putting in an organization, all these, you know, whether its marketing, finance, operation, sales, if people aren't going to use it, it's not going to be able to deliver the value that whoever purchased it and brought it on needs it to do. Talk to me about that user-centric. Did you see and feel that right away in those demos? >> I think if you're a procurement guy, you have suppliers every day send you certain messages, and those messages are fairly consistent around, you know, delivering value and solutions. I mean, Rob's great. He's a bit of a force of nature. Um, you got to say that. But what I like about it is that he's got a very clear sense of vision about what the system should be, and I think he's done a great job of getting that throughout the company, top to bottom. And to date we've felt that. So normally what happens is you buy the software license, you sign the agreement, there's lots of love and care, and then kind of the vendor disappears a little bit, and you're on your own. And to date, Coupa done a great job. We got Damian Pinnell, who's our success manager. I get the sense that he really cares about whether the system is going to do what it promised to do. And how do we get more value out of it? Some of it is about selling more licenses because Coupa have got other modules they want you to buy, but that's kind of okay if the modules are delivering more value, then you don't mind paying for them. But even the modules we own, there is a real sense of are you exploiting it to the max? And that's pretty cool. >> What are some of the key values that you have gleaned so far in just the, what, maybe six months or so that you guys have been using the platform? >> So I'm getting, I'm quite surprised at the extent to the insights, the value I'm getting out of the insights. So as an example, and I'll be honest. Coupa told me that said your, your spend-through catalog is 27% and your industry top quartile is 95. And I kind of went, "Nah, I don't believe you." And then they said, "Your electronic invoicing could be 77%, and you're currently single digits." And I went, "Nah, I don't believe you." And then through the community we spoke to Co-Oper, another Coupa customer, and Marley there was saying, "No, we're doing it. We're at this. "We're at 95% or 97% even." And I went "Well, how are you doing it?" And she just talked me through how they sell it to suppliers and how, in my head, the reluctance to adopt actually evaporated because she was able to sell the idea to suppliers, sell the value as. She didn't force them to do it. She just said this is what you're going to get out of it if you do it this way, and she's genuinely got to 97. So what it's done for me is it's remove my own blockers in my own mind, you know, in my own head "You can't do this." Well, insights and speaking to other communities. Yes, I can. So it's opened my, changed my targets, changed what I think is possible. And I think that's cool. >> You look back to the beginning of your journey in procurement, business, and finance, when you were given this great advice, like "Be open-minded, understand how different parts of the business work," from then to where you are now and what you're able to deliver, in just a short time, leveraging Coupa, would have believed you'd been able to go from there to there? >> Uh, yeah, so Terry would always say to me, you know, if you're going to negotiate a deal, before you even pick up a contract, you would spend an hour with the business owner or the techie or whoever it is, and you just white board, at a technical level, what the solution is. I think that, years and years and years of doing that, of going deeper into technology and software and integration and through deal after deal after deal, when you come to run the project, to implement Coupa, you have that as a foundation. So you're not just at the surface and relying on other technical people because you're lost when you get to this level of detail. You've already got a little bit more depth. So I think that was the big spin-off, in a way. That you're able to have more in-depth conversations at a technical level, which you need to unblock stuff. >> So some of the news that came out today. They talked about what they're doing to expand Coupa Pay with American Express. I was just talking with Barclays. Barclays card been on that for a little while. Looking at the payment space for instance, on the BDC side, we have this expectation as consumers. We can do any transaction, we can pay bills. It hasn't been as... On the B2B side, it hasn't been as innovative. Some technology gaps, large scale. Where do you see Coupa in that respect with what they're doing with Coupa Pay? Do you see that influence from the consumer side that might eventually become an important part of what you're able to do at Provident? >> We haven't enabled Coupa Pay, so I'm in a position to talk authoritatively about it. >> In terms of taking the consumer and demand? >> So I look at the one-time-use credit cards, and I'm really quite excited about what that could do, and I kind of get the business sense and the use case behind that. So that's certainly on our radar. I like the risk-aware products as well, using the big data and AI stuff. So, there's a few things in the road map I've got my eye on. We're deploying expenses module in December/January, so that'll keep us busy on that. And then we'll need to route six months of data through Coupa so that we've got enough of a data pool to do the analytics. So we've got a busy road map, that's for sure. >> For a last question for you, James, for peers of yours, whether they're in financial services industry or not that are facing similar challenges and opportunities to transform procurement, what's you're best advice? >> Mmm, go and spend a few years as a supplier. I think procurement suffers a little bit from people who have only ever been in procurement. And I think that different perspective would be enormously powerful. So I think if we could get more marketing people, more lawyers, more different people and different professions into procurement, I think it would give you a broader perspective rather than a "I've grown up in procurement the last 20 years" sort of perspective. So go and get that holistic, global view would be my suggestion. >> Well, James, that's great advice for anybody, anywhere, and I'm sure Terry would be proud to hear you say that. >> I'm sure he would. >> Thank you so much for joining me on The Cube and sharing with us what Provident is doing with Coupa. We appreciate your time. >> It's been a real pleasure. Thank you, Lisa. >> Excellent. To James Wagstaff, I'm Lisa Martin, and you're watching The Cube from Coupa Inspire 19. Thanks for watching. (computerized tune)

Published Date : Nov 6 2019

SUMMARY :

Brought to you by Coupa. Lisa Martin coming to you from Coupa Inspire 19 in London. to talk to me about Provident, what you doing with Coupa. So if you can't borrow money from Barclays or HSBC, or our home credit or our car leasing business. and we put Coupa into the bank, which is the One of the things I read about you is that So prior to Provident, I had three years as the group CPI was founded upon someone giving you very solid advice I mean, I think you know you can negotiate Interesting that you talk about it as it needs to be I think you don't really need a big ERP unless you And you can't, you can't get that out of the paper. And you know, it's... So normally what happens is you buy the software license, and how, in my head, the reluctance to adopt and you just white board, at a technical level, So some of the news that came out today. so I'm in a position to talk authoritatively about it. and I kind of get the business sense I think it would give you a broader perspective and I'm sure Terry would be proud to hear you say that. Thank you so much for joining me on The Cube and sharing It's been a real pleasure. To James Wagstaff, I'm Lisa Martin, and you're

SENTIMENT ANALYSIS :

ENTITIES

EntityCategoryConfidence
TerryPERSON

0.99+

James WagstaffPERSON

0.99+

Lisa MartinPERSON

0.99+

Damian PinnellPERSON

0.99+

JamesPERSON

0.99+

HSBCORGANIZATION

0.99+

VodafoneORGANIZATION

0.99+

BarclaysORGANIZATION

0.99+

Rob BernshteynPERSON

0.99+

AT&TORGANIZATION

0.99+

MarleyPERSON

0.99+

LondonLOCATION

0.99+

VimpelComORGANIZATION

0.99+

ProvidentORGANIZATION

0.99+

AmazonORGANIZATION

0.99+

UKLOCATION

0.99+

HuaweiORGANIZATION

0.99+

April of 2018DATE

0.99+

AprilDATE

0.99+

LisaPERSON

0.99+

three hoursQUANTITY

0.99+

Soviet UnionLOCATION

0.99+

Terry WesternPERSON

0.99+

Provident Financial GroupORGANIZATION

0.99+

six monthsQUANTITY

0.99+

27%QUANTITY

0.99+

95QUANTITY

0.99+

RobPERSON

0.99+

three yearsQUANTITY

0.99+

CoupaORGANIZATION

0.99+

77%QUANTITY

0.99+

seven yearsQUANTITY

0.99+

DecemberDATE

0.99+

American ExpressORGANIZATION

0.99+

95%QUANTITY

0.99+

CISLOCATION

0.99+

97%QUANTITY

0.99+

19 monthsQUANTITY

0.99+

MayDATE

0.99+

Coupa Inspire 19ORGANIZATION

0.99+

The CubeTITLE

0.99+

London EnglandLOCATION

0.99+

each divisionQUANTITY

0.98+

OneQUANTITY

0.98+

todayDATE

0.98+

twoQUANTITY

0.98+

JanuaryDATE

0.97+

ChinaLOCATION

0.97+

around two million peopleQUANTITY

0.97+

30QUANTITY

0.97+

an hourQUANTITY

0.97+

AsiaLOCATION

0.96+

CPIORGANIZATION

0.95+

Co-OperORGANIZATION

0.95+

one-timeQUANTITY

0.92+

this morningDATE

0.9+

RussianOTHER

0.9+

250QUANTITY

0.89+

Archana Venkatraman, IDC | Actifio Data Driven 2019


 

>> from Boston, Massachusetts. It's the queue covering active eo 2019. Data driven you by activity. >> Hi. We're right outside of the Boston Haba. You're watching >> the cube on stew Minimum in. And this is active Geo data driven. 2019 due date. Two days digging into, You >> know, the role of data inside Cos on, you know, in an ever changing world, happy to welcome to the program of first time guests are China Oven countrymen who's a research manager at I. D. C. Coming to us from across the pond in London. Thanks so much for joining us. Pleasure. So tell us a little bit. I d c. We know. Well, you know, the market landscapes, you know, watching what's happening. Thie said it 77 Zita bites that was put up in the keynote. Came came from I D. C. Tells you you're focused. >> Yeah, so I'm part of the data protection and storage research team, But I have, ah, European focus. I covered the Western European markets where data protection is almost off a neurotic interest to us. So a lot of our investment is actually made on the context of data protection. And how do I become data driven without compromising on security and sovereignty and data locality. So that's something that I look at. I'm also part of our broader multi cloud infrastructure team on also develops practice. I'm looking at all these modern new trends from data perspective as well. So it's kind of nice being >> keeping you busy, huh? Yeah. So about a year ago, every show that I went to there would be a big clock up on the Kino stage counting down until gpr went way actually said on the Q. Many times it's like we'll know when GPR starts with lawsuits. Sister and I feel like it was a couple of days, if not a couple of weeks before some of the big tech firms got sued for this. So here we are 2019. It's been, you know, been a while now since since since this launch. How important is GDP are you know what? How is that impacting customers and kind of ripple effect? Because, you know, here in the States, we're seeing some laws in California and beyond that are following that. But they pushed back from the Oh, hey, we're just gonna have all the data in the world and we'll store it somewhere sure will protect it and keep it secure. But but But >> yeah, yeah, so it's suggestive. Here is a game changer and it's interesting you said this big clock ticking and everybody has been talking about it. So when the European Commission >> announced repairs >> coming, organizations had about two years to actually prepare for it. But there were a lot of naysayers, and they thought, This is not gonna happen. The regulators don't have enough resources to actually go after all of these data breaches, and it's just too complicated. Not everyone's going complaints just not gonna happen. But then they realised that the regulators we're sticking to it on towards the end. Towards the last six months in the race to GDP, and there was this helter skelter running. Their organizations were trying to just do some Die Ryan patch of exercise to have that minimum viable compliance. So there they wanted to make sure that they don't go out of business. They don't have any major data breaches when Jean Pierre comes a difference that that was the story of 2018 although they have so much time to react they didn't on towards the end. They started doing a lot of these patch up work to make sure they had that minimum by the compliance. But over time, what we're seeing is that a lot off a stewed organizations are actually using GDP are as to create that competitive differentiations. If you look at companies like Barclays, they have been so much on top of that game on DH. They include that in their marketing strategies and the corporate social responsibility to say that, Hey, you know our business is important to us, but your privacy and your data is much more valuable to us, and that kind of instantly helps them build that trust. So they have big GDP, our compliance into their operations so much and so well that they can actually sell those kind of GPR consultancy services because they're so good at it. And that's what we are seeing is happening 2019 on DH. Probably the next 12 to 18 months will be about scaling on operational izing GDP are moving from that minimum viable compliance. >> Its interest weighed a conversation with Holly St Clair, whose state of Massachusetts and in our keynote this morning she talked about that data minimalist. I only want as much data as I know what I'm going to do. How I'm goingto leverage it, you know, kind of that pendulum swing back from the I'm goingto poured all the data and think about it later. It is that Did you see that is a trend with, you know, is that just governments is that, you know, you seeing that throughout industries and your >> interesting. So there was seven gpr came into existence. There were a lot of these workshops that were happening for on for organizations and how to become GDP. And there was this Danish public sector organization where one of the employees went to do that workshop was all charged up, and he came back to his employer and said, Hey, can you forget me on it Took that organization about 14 employees and three months to forget one person. So that's the amount of data they were holding in. And they were not dilating on all the processes were manual which took them so long to actually forget one person on. So if you don't cleanse a pure data act now meeting with all these right to be forgotten, Andi, all these specific clauses within GPR is going to be too difficult. And it's going to just eat up your business >> tryingto connecting the dots here. One of the one of the big stumbling blocks is if you look at data protection. If I've got backup, if I've got archive, I mean, if I've taken a snapshot of something and stuck that under a mountain in a giant tape and they say forget about me Oh, my gosh, Do I have to go retrieve that? I need to manage that? The cost could be quite onerous. Help! Help us connect the dots as to what that means to actually, you know, what are the ramifications of this regulation? >> Yeah, So I think so. Judy PR is a beast. It's a dragon off regulations. It's important to dice it to understand what the initial requirements are on one was the first step is to get visibility and classified the data as to what is personal data. You don't want to apply policies to all the data because I might be some garbage in there, so you need to get visibility on A says and classified data on what is personal data. Once you know what data is personal, what do you want to retain? That's when you start applying policies too. Ensure that they are safe and they're anonymous. Pseudonym ized. If you want to do analytics at a later stage on DH, then you think about how you meet. Individual close is so see there's a jeep airframe, but you start by classifying data. Then you apply specific policies to ensure you protect on back up the personal data on. Then you go about meeting the specific requirements. >> What else can you tell us about kind of European markets? You know, I I know when I look at the the cloud space, governance is something very specific to, and I need to make sure my data doesn't leave the borders and like what other trends in you know issues when you hear >> it from Jenny Peered forced a lot ofthe existential threat to a lot of companies. Like, say, hyper scale. Er's SAS men does so they were the first ones to actually become completely compliant to understand their regulations, have European data data hubs, and to have those data centres like I think At that time, Microsoft had this good good collaboration with T systems to have a local data center not controlled by Microsoft, but by somebody who is just a German organizations. You cannot have data locality more than that, right? So they were trying different innovative ways to build confidence among enterprises to make sure that cloud adoption continues on what was interesting. That came out from a research was that way thought, Gee, DPR means people's confidence and cloud is going to plunge. People's confidence in public cloud is going to pledge. That didn't happen. 42% of organizations were still going ahead with their cloud strategies as is, but it's just that they were going to be a lot more cautious. And they want to make sure that the applications and data that they were putting in the cloud was something that they had complete visibility in tow on that didn't have too much of personal data and even if it had, they had complete control over. So they had a different strategy off approaching public cloud, but it didn't slow them down. But over time they realised that to get that control ofthe idea and to get that control of data. They need to have that multiple multi cloud strategy because Cloud had to become a two way street. They need to have an exit strategy. A swell. So they tried to make sure that they adopted multiple cloud technologies and have the data interoperability. Ahs Well, because data management was one of their key key. Top of my prayer. >> Okay, last question I had for you. We're here at the active you event. What? What do you hear from your customers about Octavio? Any research that you have relevant, what >> they're doing, it's going interesting. So copy data management. That's how active you started, right? They created a market for themselves in this competition, a management and be classified copy data management within replication Market on replication is quite a slow market, but this copy data management is big issue, and it's one of the fastest growing market. So So So they started off from a good base, but they created a market for themselves and people started noticing them, and now they have kind of grown further and grown beyond and tried to cover the entire data management space. Andi, I think what's interesting and what's going to be interesting is how they keep up the momentum in building that infrastructure, ecosystem and platform ecosystem. Because companies are moving from protecting data centers to protecting centers of data on if they can help organizations protect multiple centers of data through a unified pane of glass, I have a platform approach to data management. Then they can help organizations become data drivers, which gives them the competitive advantage. So if they can keep up that momentum there going great guns, >> Thank you so much for joining us in Cheshire, sharing the data that you have in the customer viewpoints from Europe. So we'll be back with more coverage here from Active EO data driven 2019 in Boston. Mess fuses on stew Minimum. Thanks for watching the Q. Thank you.

Published Date : Jun 18 2019

SUMMARY :

Data driven you by activity. Hi. We're right outside of the Boston Haba. the cube on stew Minimum in. Well, you know, the market landscapes, you know, watching what's happening. So a lot of our investment is actually made on the context of data protection. you know, been a while now since since since this launch. Here is a game changer and it's interesting you said and the corporate social responsibility to say that, Hey, you know our business is important to It is that Did you see that is a trend with, So that's the amount of data they were holding in. One of the one of the big stumbling blocks is if you look at data protection. It's important to dice it to understand what the initial requirements are on one but it's just that they were going to be a lot more cautious. We're here at the active you event. So if they can keep up that momentum there Thank you so much for joining us in Cheshire, sharing the data that you have in the customer viewpoints from

SENTIMENT ANALYSIS :

ENTITIES

EntityCategoryConfidence
MicrosoftORGANIZATION

0.99+

EuropeLOCATION

0.99+

CaliforniaLOCATION

0.99+

Archana VenkatramanPERSON

0.99+

CheshireLOCATION

0.99+

European CommissionORGANIZATION

0.99+

2019DATE

0.99+

BarclaysORGANIZATION

0.99+

BostonLOCATION

0.99+

LondonLOCATION

0.99+

three monthsQUANTITY

0.99+

2018DATE

0.99+

Jenny PeeredPERSON

0.99+

42%QUANTITY

0.99+

MassachusettsLOCATION

0.99+

Boston, MassachusettsLOCATION

0.99+

first stepQUANTITY

0.99+

Two daysQUANTITY

0.99+

SASORGANIZATION

0.99+

one personQUANTITY

0.98+

GPRORGANIZATION

0.98+

oneQUANTITY

0.98+

about two yearsQUANTITY

0.97+

AndiPERSON

0.97+

OneQUANTITY

0.96+

Jean PierrePERSON

0.96+

gprORGANIZATION

0.96+

two wayQUANTITY

0.93+

I D. C.LOCATION

0.93+

OctavioORGANIZATION

0.93+

first timeQUANTITY

0.92+

ChinaLOCATION

0.92+

I. D. C.LOCATION

0.91+

DPRORGANIZATION

0.89+

first onesQUANTITY

0.89+

about 14 employeesQUANTITY

0.88+

aboutDATE

0.87+

Judy PRPERSON

0.87+

this morningDATE

0.86+

Boston HabaLOCATION

0.85+

one of the employeesQUANTITY

0.85+

Holly St ClairPERSON

0.84+

Active EOORGANIZATION

0.82+

Western EuropeanLOCATION

0.82+

last six monthsDATE

0.81+

a year agoDATE

0.81+

DHORGANIZATION

0.8+

Actifio Data DrivenTITLE

0.74+

monthsDATE

0.67+

gprTITLE

0.65+

next 12DATE

0.65+

EuropeanOTHER

0.61+

sevenQUANTITY

0.6+

DanishOTHER

0.6+

77 ZitaQUANTITY

0.59+

couple of daysQUANTITY

0.57+

GermanLOCATION

0.56+

weeksQUANTITY

0.56+

EuropeanLOCATION

0.5+

IDCORGANIZATION

0.48+

18QUANTITY

0.38+

RyanORGANIZATION

0.34+

Jim Franklin & Anant Chintamaneni | theCUBE NYC 2018


 

>> Live from New York. It's theCUBE. Covering theCUBE New York City, 2018. Brought to you by SiliconANGLE Media, and it's ecosystem partners. >> I'm John Furrier with Peter Burris, our next two guests are Jim Franklin with Dell EMC Director of Product Management Anant Chintamaneni, who is the Vice President of Products at BlueData. Welcome to theCUBE, good to see you. >> Thanks, John. >> Thank you. >> Thanks for coming on. >> I've been following BlueData since the founding. Great company, and the founders are great. Great teams, so thanks for coming on and sharing what's going on, I appreciate it. >> It's a pleasure, thanks for the opportunity. >> So Jim, talk about the Dell relationship with BlueData. What are you guys doing? You have the Dell-ready solutions. How is that related now, because you've seen this industry with us over the years morph. It's really now about, the set-up days are over, it's about proof points. >> That's right. >> AI and machine learning are driving the signal, which is saying, 'We need results'. There's action on the developer's side, there's action on the deployment, people want ROI, that's the main focus. >> That's right. That's right, and we've seen this journey happen from the new batch processing days, and we're seeing that customer base mature and come along, so the reason why we partnered with BlueData is, you have to have those softwares, you have to have the contenders. They have to have the algorithms, and things like that, in order to make this real. So it's been a great partnership with BlueData, it's dated back actually a little farther back than some may realize, all the way to 2015, believe it or not, when we used to incorporate BlueData with Isilon. So it's been actually a pretty positive partnership. >> Now we've talked with you guys in the past, you guys were on the cutting edge, this was back when Docker containers were fashionable, but now containers have become so proliferated out there, it's not just Docker, containerization has been the wave. Now, Kubernetes on top of it is really bringing in the orchestration. This is really making the storage and the network so much more valuable with workloads, whether respective workloads, and AI is a part of that. How do you guys navigate those waters now? What's the BlueData update, how are you guys taking advantage of that big wave? >> I think, great observation, re-embrace Docker containers, even before actually Docker was even formed as a company by that time, and Kubernetes was just getting launched, so we saw the value of Docker containers very early on, in terms of being able to obviously provide the agility, elasticity, but also, from a packaging of applications perspective, as we all know it's a very dynamic environment, and today, I think we are very happy to know that, with Kubernetes being a household name now, especially a tech company, so the way we're navigating this is, we have a turnkey product, which has containerization, and then now we are taking our value proposition of big data and AI and lifecycle management and bringing it to Kubernetes with an open source project that we launched called Cube Director under our umbrella. So, we're all about bringing stateful applications like Hadoop, AI, ML to the community and to our customer base, which is some of the largest financial services in health care customers. >> So the container revolution has certainly groped developers, and developers have always had a history of chasing after the next cool technology, and for good reason, it's not like just chasing after... Developers tend not to just chase after the shiny thing, they chased after the most productive thing, and they start using it, and they start learning about it, and they make themselves valuable, and they build more valuable applications as a result. But there's this interesting meshing of creators, makers, in the software world, between the development community and the data science community. How are data scientists, who you must be spending a fair amount of time with, starting to adopt containers, what are they looking at? Are they even aware of this, as you try to help these communities come together? >> We absolutely talk to the data scientists and they're the drivers of determining what applications they want to consume for the different news cases. But, at the end of the day, the person who has to deliver these applications, you know data scientists care about time to value, getting the environment quickly all prepared so they can access the right data sets. So, in many ways, most of our customers, many of them are unaware that there's actually containers under the hood. >> So this is the data scientists. >> The data scientists, but the actual administrators and the system administrators were making these tools available, are using containers as a way to accelerate the way they package the software, which has a whole bunch of dependent libraries, and there's a lot of complexity our there. So they're simplifying all that and providing the environment as quickly as possible. >> And in so doing, making sure that whatever workloads are put together, can scaled, can be combined differently and recombined differently, based on requirements of the data scientists. So the data scientist sees the tool... >> Yeah. >> The tool is manifest as, in concert with some of these new container related technologies, and then the whole CICD process supports the data scientist >> The other thing to think about though, is that this also allows freedom of choice, and we were discussing off camera before, these developers want to pick out what they want to pick out what they want to work with, they don't want to have to be locked in. So with containers, you can also speed that deployment but give them freedom to choose the tools that make them best productive. That'll make them much happier, and probably much more efficient. >> So there's a separation under the data science tools, and the developer tools, but they end up all supporting the same basic objective. So how does the infrastructure play in this, because the challenge of big data for the last five years as John and I both know, is that a lot of people conflated. The outcome of data science, the outcome of big data, with the process of standing up clusters, and lining up Hadoop, and if they failed on the infrastructure, they said it was a failure overall. So how you making the infrastructure really simple, and line up with this time of value? >> Well, the reality is, we all need food and water. IT still needs server and storage in order to work. But at the end of the day, the abstraction has to be there just like VMware in the early days, clouds, containers with BlueData is just another way to create a layer of abstraction. But this one is in the context of what the data scientist is trying to get done, and that's the key to why we partnered with BlueData and why we delivered big data as a service. >> So at that point, what's the update from Dell EMC and Dell, in particular, Analytics? Obviously you guys work with a lot of customers, have challenges, how are you solving those problems? What are those problems? Because we know there's some AI rumors, big Dell event coming up, there's rumors of a lot of AI involved, I'm speculating there's going to be probably a new kind of hardware device and software. What's the state of the analytics today? >> I think a lot of the customers we talked about, they were born in that batch processing, that Hadoop space we just talked about. I think they largely got that right, they've largely got that figured out, but now we're seeing proliferation of AI tools, proliferation of sandbox environments, and you're psyched to see a little bit of silo behavior happening, so what we're trying to do is that IT shop is trying to dispatch those environments, dispatch with some speed, with some agility. They want to have it at the right economic model as well, so we're trying to strike a better balance, say 'Hey, I've invested in all this infrastructure already, I need to modernize it, and that I also need to offer it up in a way that data scientists can consume it'. Oh, by the way, we're starting to see them start to hire more and more of these data scientists. Well, you don't want your data scientists, this very expensive, intelligent resource, sitting there doing data mining, data cleansing, detail offloads, we want them actually doing modeling and analytics. So we find that a lot of times right now as you're doing an operational change, the operational mindset as you're starting to hire these very expensive people to do this very good work, at the corest of the data, but they need to get productive in the way that you hired them to be productive. >> So what is this ready solution, can you just explain what that is? Is it a program, is it a hardware, is it a solution? What is the ready solution? >> Generally speaking, what we do as a division is we look for value workloads, just generally speaking, not necessarily in batch processing, or AI, or applications, and we try and create an environment that solves that customer challenge, typically they're very complex, SAP, Oracle Database, it's AI, my goodness. Very difficult. >> Variety of tools, using hives, no sequel, all this stuff's going on. >> Cassandra, you've got Tensorflow, so we try fit together a set of knowledge experts, that's the key, the intellectual property of our engineers, and their deep knowledge expertise in a certain area. So for AI, we have a sight of them back at the shop, they're in the lab, and this is what they do, and they're serving up these models, they're putting data through its paces, they're doing the work of a data scientist. They are data scientists. >> And so this is where BlueData comes in. You guys are part of this abstraction layer in the ready solutions. Offering? Is that how it works? >> Yeah, we are the software that enables the self-service experience, the multitenancy, that the consumers of the ready solution would want in terms of being able to onboard multiple different groups of users, lines of business, so you could have a user that wants to run basic spark, cluster, spark jobs, or you could have another user group that's using Tensorflow, or accelerated by a special type of CPU or GPU, and so you can have them all on the same infrastructure. >> One of the things Peter and I were talking about, Dave Vellante, who was here, he's at another event right now getting some content but, one of the things we observed was, we saw this awhile ago so it's not new to us but certainly we're seeing the impact at this event. Hadoop World, there's now called Strata Data NYC, is that we hear words like Kubernetes, and Multi Cloud, and Istio for the first time. At this event. This is the impact of the Cloud. The Cloud has essentially leveled the Hadoop World, certainly there's some Hadoop activity going on there, people have clusters, there's standing up infrastructure for analytical infrastructures that do analytics, obviously AI drives that, but now you have the Cloud being a power base. Changing that analytics infrastructure. How has it impacted you guys? BlueData, how are you guys impacted by the Cloud? Tailwind for you guys? Helpful? Good? >> You described it well, it is a tailwind. This space is about the data, not where the data lives necessarily, but the robustness of the data. So whether that's in the Cloud, whether that's on Premise, whether that's on Premise in your own private Cloud, I think anywhere where there's data that can be gathered, modeled, and new insights being pulled out of, this is wonderful, so as we ditched data, whether it's born in the Cloud or born on Premise, this is actually an accelerant to the solutions that we built together. >> As BlueData, we're all in on the Cloud, we support all the three major Cloud providers that was the big announcement that we made this week, we're generally available for AWS, GCP, and Azure, and, in particular, we start with customers who weren't born in the Cloud, so we're talking about some of the large financial services >> We had Barclays UK here who we nominated, they won the Cloud Era Data Impact Award, and what they're actually going through right now, is they started on Prem, they have these really packaged certified technology stacks, whether they are Cloud Era Hadoop, whether they are Anaconda for data science, and what they're trying to do right now is, they're obviously getting value from that on Premise with BlueData, and now they want to leverage the Cloud. They want to be able to extend into the Cloud. So, we as a company have made our product a hybrid Cloud-ready platform, so it can span on Prem as well as multiple Clouds, and you have the ability to move the workloads from one to the other, depending on data gravity, SLA considerations. >> Compliancy. >> I think it's one more thing, I want to test this with you guys, John, and that is, analytics is, I don't want to call it inert, or passive, but analytics has always been about getting the right data to human beings so they can make decisions, and now we're seeing, because of AI, the distinction that we draw between analytics and AI is, AI is about taking action on the data, it's about having a consequential action, as a result of the data, so in many respects, NCL, Kubernetes, a lot of these are not only do some interesting things for the infrastructure associated with big data, but they also facilitate the incorporation of new causes of applications, that act on behalf of the brand. >> Here's the other thing I'll add to it, there's a time element here. It used to be we were passive, and it was in the past, and you're trying to project forward, that's no longer the case. You can do it right now. Exactly. >> In many respects, the history of the computing industry can be drawn in this way, you focused on the past, and then with spreadsheets in the 80s and personal computing, you focused on getting everybody to agree on the future, and now, it's about getting action to happen right now. >> At the moment it happens. >> And that's why there's so much action. We're passed the set-up phase, and I think this is why we're hearing, seeing machine learning being so popular because it's like, people want to take action there's a demand, that's a signal that it's time to show where the ROI is and get action done. Clearly we see that. >> We're capitalists, right? We're all trying to figure out how to make money in these spaces. >> Certainly there's a lot of movement, and Cloud has proven that spinning up an instance concept has been a great thing, and certainly analytics. It's okay to have these workloads, but how do you tie it together? So, I want to ask you, because you guys have been involved in containers, Cloud has certainly been a tailwind, we agree with you 100 percent on that. What is the relevance of Kubernetes and Istio? You're starting to see these new trends. Kubernetes, Istio, Cupflow. Higher level microservices with all kinds of stateful and stateless dynamics. I call it API 2.0, it's a whole other generation of abstractions that are going on, that are creating some goodness for people. What is the impact, in your opinion, of Kubernetes and this new revolution? >> I think the impact of Kubernetes is, I just gave a talk here yesterday, called Hadoop-la About Kubernetes. We were thinking very deeply about this. We're thinking deeply about this. So I think Kubernetes, if you look at the genesis, it's all about stateless applications, and I think as new applications are being written folks are thinking about writing them in a manner that are decomposed, stateless, microservices, things like Cupflow. When you write it like that, Kubernetes fits in very well, and you get all the benefits of auto-scaling, and so control a pattern, and ultimately Kubernetes is this finite state machine-type model where you describe what the state should be, and it will work and crank towards making it towards that state. I think it's a little bit harder for stateful applications, and I think that's where we believe that the Kubernetes community has to do a lot more work, and folks like BlueData are going to contribute to that work which is, how do you bring stateful applications like Hadoop where there's a lot of interdependent services, they're not necessarily microservices, they're actually almost close to monolithic applications. So I think new applications, new AI ML tooling that's going to come out, they're going to be very conscious of how they're running in a Cloud world today that folks weren't aware of seven or eight years ago, so it's really going to make a huge difference. And I think things like Istio are going to make a huge difference because you can start in the cloud and maybe now expand on to Prem. So there's going to be some interesting dynamics. >> Without hopping management frameworks, absolutely. >> And this is really critical, you just nailed it. Stateful is where ML will shine, if you can then cross the chasma to the on Premise where the workloads can have state sharing. >> Right. >> Scales beautifully. It's a whole other level. >> Right. You're going to the data into the action, or the activity, you're going to have to move the processing to the data, and you want to have nonetheless, a common, seamless management development framework so that you have the choices about where you do those things. >> Absolutely. >> Great stuff. We can do a whole Cube segment just on that. We love talking about these new dynamics going on. We'll see you in CF CupCon coming up in Seattle. Great to have you guys on. Thanks, and congratulations on the relationship between BlueData and Dell EMC and Ready Solutions. This is Cube, with the Ready Solutions here. New York City, talking about big data and the impact, the future of AI, all things stateful, stateless, Cloud and all. It's theCUBE bringing you all the action. Stay with us for more after this short break.

Published Date : Sep 13 2018

SUMMARY :

Brought to you by SiliconANGLE Media, Welcome to theCUBE, good to see you. Great company, and the founders are great. So Jim, talk about the Dell relationship with BlueData. AI and machine learning are driving the signal, so the reason why we partnered with BlueData is, What's the BlueData update, how are you guys and bringing it to Kubernetes with an open source project and the data science community. But, at the end of the day, the person who has to deliver and the system administrators So the data scientist sees the tool... So with containers, you can also speed that deployment So how does the infrastructure play in this, But at the end of the day, the abstraction has to be there What's the state of the analytics today? in the way that you hired them to be productive. and we try and create an environment that all this stuff's going on. that's the key, the intellectual property of our engineers, in the ready solutions. and so you can have them all on the same infrastructure. Kubernetes, and Multi Cloud, and Istio for the first time. but the robustness of the data. and you have the ability to move the workloads I want to test this with you guys, John, Here's the other thing I'll add to it, and personal computing, you focused on getting everybody to We're passed the set-up phase, and I think this is why how to make money in these spaces. we agree with you 100 percent on that. the Kubernetes community has to do a lot more work, And this is really critical, you just nailed it. It's a whole other level. so that you have the choices and the impact, the future of AI,

SENTIMENT ANALYSIS :

ENTITIES

EntityCategoryConfidence
Dave VellantePERSON

0.99+

Anant ChintamaneniPERSON

0.99+

Peter BurrisPERSON

0.99+

Jim FranklinPERSON

0.99+

JohnPERSON

0.99+

BlueDataORGANIZATION

0.99+

DellORGANIZATION

0.99+

PeterPERSON

0.99+

JimPERSON

0.99+

2015DATE

0.99+

New YorkLOCATION

0.99+

100 percentQUANTITY

0.99+

John FurrierPERSON

0.99+

New York CityLOCATION

0.99+

Ready SolutionsORGANIZATION

0.99+

SeattleLOCATION

0.99+

yesterdayDATE

0.99+

Dell EMCORGANIZATION

0.99+

Barclays UKORGANIZATION

0.99+

first timeQUANTITY

0.99+

SiliconANGLE MediaORGANIZATION

0.99+

todayDATE

0.99+

OneQUANTITY

0.98+

bothQUANTITY

0.98+

AWSORGANIZATION

0.98+

this weekDATE

0.97+

CF CupConEVENT

0.97+

oneQUANTITY

0.97+

CassandraPERSON

0.97+

sevenDATE

0.96+

two guestsQUANTITY

0.96+

IsilonORGANIZATION

0.96+

80sDATE

0.96+

NCLORGANIZATION

0.96+

SAPORGANIZATION

0.95+

API 2.0OTHER

0.92+

AnacondaORGANIZATION

0.92+

Cloud Era HadoopTITLE

0.91+

NYCLOCATION

0.91+

HadoopTITLE

0.91+

eight years agoDATE

0.91+

PremORGANIZATION

0.9+

CupflowTITLE

0.89+

PremiseTITLE

0.89+

KubernetesTITLE

0.88+

one more thingQUANTITY

0.88+

IstioORGANIZATION

0.87+

DockerTITLE

0.85+

DockerORGANIZATION

0.85+

CupflowORGANIZATION

0.84+

CubeORGANIZATION

0.83+

last five yearsDATE

0.82+

CloudTITLE

0.8+

KubernetesORGANIZATION

0.8+

Oracle DatabaseORGANIZATION

0.79+

2018DATE

0.79+

CloudsTITLE

0.78+

GCPORGANIZATION

0.77+

theCUBEORGANIZATION

0.76+

Cloud Era Data Impact AwardEVENT

0.74+

CubePERSON

0.73+

Red Hat Summit 2018 | Day 2 | PM Keynote


 

[Music] and y'all know that these [Music] ladies and gentlemen please take your seats and silence your cellphone's our program will begin shortly ladies and gentlemen please welcome Red Hat executive vice president and chief people officer dallisa Alexander an executive vice president and chief marketing officer Tim Layton [Music] hi everyone we're so excited to kick off this afternoon day 2 at the Red Hat summit we've got a stage full of stories about people making amazing contributions with open source well you know dallisa you and I both been coming to this event for a long long time so what keeps you coming back well you know the summit started as a tech conference an amazing tech conference but now it's expanded to be so much more this year I'm really thrilled that we're able to showcase the power of open source going way beyond the data center and beyond the cloud and I'm here also on a secret mission oh yes I'm here to make sure you don't make too many bad dad jokes so there's no such thing as a bad dad they're just dad jokes are supposed to be bad but I promise to keep it to my limit but I do have one okay I may appeal to the geeks in the audience okay so what do you call a serving tray full of empty beer cans yeah we container platform well that is your one just the one that's what I only got a budget of one all right well you know I have to say though in all seriousness I'm with you yeah I've been coming to the summit since its first one and I always love to hear what new directions people are scoring what ideas they're pursuing and the perspectives they bring and this afternoon for example you're gonna hear a host of different perspectives from a lot of voices you wouldn't often see on a technology mainstage in our industry and it's all part of our open source series live and I have to say there's been a lot of good buzz about this session all week and I'm truly honored and inspired to be able to introduce them all later this afternoon I can tell you over the course the last few weeks I've spent time with all of them and every single one of them is brilliant they're an innovator they're fearless and they will restore your faith in the next generation you know I can't wait to see all these stories all of that and we've got some special guests that are surprised in store for us you know one of the things that I love about the people that are coming on the stage today with us is that so many of them teach others how to code and they're also bringing more people that are very different in to our open-source communities helping our community is more innovative and impactful and speaking of innovative and impactful that's the purpose of our open brand project right that's right we're actually in the process of exploring a refresh of our mark and we'd really like your help as well because we're doing this all in the open we've we've been doing it already in the open and so please join us in our feedback zone booth at the summit to tell us what you think now it's probably obvious but I'm big into Red Hat swag I've got the shirt I've got my pen I've got the socks so this is really important to me personally especially that when my 15 year old daughter sees me in my full regalia she calls me adorable okay that joke was fed horrible as you're done it wasn't it wasn't like I got way more well Tim thanks for helping us at this stage for today it's time to get started with our first guest all right I'll be back soon thank you the people I'm about to bring on the stage are making outstanding contributions to open source in new and brave ways they are the winners of the 2018 women and open source Awards the women in open source awards was created to highlight the contributions that women are making to open source and to inspire new generations to join the movement our judges narrowed down the panel a very long list just ten finalists and then the community selected our two winners that were honoring today let's learn a little bit more about them [Music] a lot of people assume because of my work that I must be a programmer engineer when in fact I specifically chose and communications paths for my career but what's fascinating to me is I was able to combine my love of Communications and helping people with technology and interesting ways I'm able to not be bound by the assumptions that everybody has about what the technology can and should be doing and can really ask the question of what if it could be different I always knew I wanted to be in healthcare just because I feel like has the most impact in helping people a lot of what I've been working on is geared towards developing technology and the health space towards developing world one of the coolest things about open-source is bringing people together working with other people to accomplish amazing things there's so many different projects that you could get involved in you don't even have to be the smartest person to be able to make impact when you're actually developing for someone I think it's really important to understand the need when you're pushing innovation forward sometimes the cooler thing is not [Music] for both of us to have kind of a health care focus I think it's cool because so many people don't think about health care as being something that open-source can contribute to it took a while for it to even get to the stage where it is now where people can open-source develop on concepts and health and it's an untapped potential to moving the world for this award is really about highlighting the work of dozens of women and men in this open source community that have made this project possible so I'm excited for more people to kind of turn their open-source interest in healthcare exciting here is just so much [Music] I am so honored to be able to welcome to the stage some brilliant women and opensource first one of our esteemed judges Denise Dumas VP of software engineering at Red Hat she's going to come up and share her insights on the judging process Denise so you've been judging since the very beginning 2015 what does this judge this being a judge represents you what does the award mean to you you know every year it becomes more and more challenging to select the women an opensource winner because every year we get more nominees and the quality of the submissions well there are women involved in so many fabulous projects so the things that I look for are the things that I value an open source initiative using technology to solve real world problems a work ethic that includes sin patches and altruism and I think that you'll see that this year's nominees this year's winners really epitomize those qualities totally agree shall we bring them on let's bring them on let's welcome to the stage Zoe de gay and Dana Lewis [Music] [Applause] [Applause] [Music] alright let's take a seat [Applause] well you both have had an interesting path to open-source zuy you're a biomedical engineering student any of it you have a degree in public relations tell us what led to your involvement and open source yeah so coming to college I was new I was interested in science but I didn't want to be a medical doctor and I didn't want to get involved in wet lab research so through classes I was taking oh that's why I did biomedical engineering and through classes I was taking I found the classroom to be very dry and I didn't know how how can I apply what I'm learning and so I got involved in a lot of entrepreneurship on campus and through one of the projects I was asked to build a front end and I had no idea how to go about doing that and I had some basic rudimentary coding knowledge and what happened was I got and was digging deep and then found an open source library that was basically building a similar thing that I needed and that was where I learned about open source and I went from there now I'm really excited to be able to contribute to many communities and work on a variety of projects amazing contributions Dana tell us about your journey well I come from a non-traditional background but I was diagnosed with type 1 diabetes at the age of 14 and over the next couple years got really frustrated with the limitations of my own diabetes devices but felt like I couldn't change them because that wasn't my job as a patient but it was actually through social media I discovered someone who had solved one of the problems that I had been found having which was getting date off my diabetes device and that's how I learned about open source was when he was willing to share his code with me so when we turned around and made this hybrid closed-loop artificial pancreas system it was a no brainer to make our work open source as well that's right absolutely and we see using the hash tag we are not waiting can you tell us about that yeah so this hash tag was created actually before I even discovered the open source diabetes world but I loved it because it really illustrates exactly the fact that we have this amazing technology in our hands in our pockets and we can solve some of our most common problems so yes you could wait but waiting is now a choice with open source we have the ability to solve some of our hardest problems even problems dealing with life and death that's great so zuy with the vaccine carrier system that you helped to build how were you able to identify the need and where did you build it yes so I think before you even build anything first need to understand what is the problem that you're trying to solve and that really was the case when starting this project I got to collaborate with engineers in Kampala Uganda and travel there and actually interview stakeholders in the medical field medical doctors as well as pharmaceutical companies and from there I really got to understand the health system there as well as what is how do vaccines enter the country and how can we solve this problem and that's how we came up with the solution for an IOT based vaccine carrier tracking system I think it's really important especially today when products might be flashy to also understand what is the need behind it and how do we solve problems with these products yeah yeah it's so interesting how both of you have this interest in health care Dana how do you see open-source playing a role in healthcare but first before you answer that tell us about your shirt so this shirt has the code of my artificial pancreas on it and I love it as an illustration of no thank you I love it as an illustration of how open-source is more than we think it is I've just been blown away by the contributions of people in my open-source communities and I think that that is what we should apply to all of healthcare there's a lot of tools and technologies that are solving real world problems and I think if we take what we know in technology and apply it to healthcare we'll solve a lot of problems more quickly but it really needs to be recognizing everything an open source it's the documentation it's the collaboration it's the problem-solving it's working together to take technologies that we didn't previously think we're applicable and finding new ways to apply it it's a great answer Sooey yeah I think especially where healthcare is related to people and open-source is the right way to collaborate with people all over the world especially in the project I've been working on we're looking at vaccines in Uganda but the same system can be applied in any other country and then you can look at cross countries health systems there and from there it becomes bigger and bigger and I think it's really important for people who have an idea and want to take it further to know that open-source is a way that you could actually take your idea further whether you have a technical background or not so yeah stories are amazing you're just an inspiration for everyone in open-source I want to thank you so much for joining us here today let's give another round of applause to our winners [Applause] [Music] you know the tagline for the award is honor celebrate inspire and I feel like we've been doing that today very very well and I know that so many people have been inspired today especially the next generation who go on to do things we can't even dream of yet [Music] I think collabs important because we need to make sure we get younger children interested in technology so that they understand the value of it but also that there are a lot of powerful women in technology and they can be one of them I hope after this experience maybe we'll get some engineers and some girls working our hot so cool right well we have some special guests convite for the club stage now I'd like to invite Tim back and also introduce Red Hat's own Jamie Chappell along with our collab students please welcome Gabby tenzen Sofia lyric Camila and a Volyn [Applause] you've been waiting for this moment for a while we're so excited hear all about your experiences but Jamie first tell us about collab sure so collab is red hats way of teaching students about the power of open source and collaboration we kicked off a little over a year ago in Boston and that was so successful that we decided to embark on an East Coast tour so in October we made stops at middle schools in New York DC and Raleigh and these amazing people over here are from that tour and this week they have gone from student to teacher so they've hosted two workshops where they have taught Red Hat summit attendees how to turn raspberry pies into digital cameras they assigned a poem song of the open road by Walt Whitman and they've been working at the open source stories booth helping to curate photos for an installation we're excited to finish up tomorrow so amazing and welcome future women in open source we want to know all about your experiences getting involved can you tell us tenzen tell us about something you've learned so during my experience with collab I learned many things but though however the ones that I valued the most were open source and women empowerment I just I was just so fascinated about how woman were creating and inventing things for the development of Technology which was really cool and I also learned about how open source OH was free and how anyone could access it and so I also learned that many people could you know add information to it so that other people could you learn from it and use it as well and during Monday's dinner I got this card saying that the world needed more people like you and I realized through my experience with collab that the world does not only need people like me but also everyone else to create great technology so ladies you know as you were working on your cameras and the coding was there a moment in time that you had an AHA experience and I'm really getting this and I can do this yes there was an aha moment because midway through I kind of figured out well this piece of the camera went this way and this piece of the camera did it go that way and I also figured out different features that were on the camera during the camera build I had to aha moments while I was making my camera the first one was during the process of making my camera where I realized I was doing something wrong and I had to collaborate with my peers in order to troubleshoot and we realize I was doing something wrong multiple times and I had to redo it and redo it but finally I felt accomplished because I finished something I worked hard on and my second aha moment was after I finished building my camera I just stared at it and I was in shock because I built something great and it was so such a nice feeling so we talked a lot about collaboration when we were at the lab tell us about how learning about collaboration in the lab is different than in school so in school collaboration is usually few and far between so when we went to collab it allowed us to develop new skills of creativity and joining our ideas with others to make something bigger and better and also allowed us to practice lots of cooperation an example of this is in my group everybody had a different problem with their pie camera and we had to use our different strengths to like help each other out and everybody ended up assembling and working PI camera great great awesome collaboration in collab and the school is very different because in collab we were more interactive more hands-on and we had to work closer together to achieve our own goals and collaboration isn't just about working together but also combining different ideas from different people to get a product that is so much better than some of its parts so girls one other interesting observation this actually may be for the benefit of the folks in our audience but out here we have represented literally hundreds and hundreds of companies all of whom are going to be actually looking for you to come to work for them after today we get first dibs that's right but um you know if you were to have a chance to speak to these companies and say what is it that they could do to help inspire you know your your friends and peers and get them excited about open source what would you say to them well I'm pretty sure we all have app store and I'm pretty sure we've all downloaded an app on that App Store well instead of us downloading app State well the computer companies or the phone companies they could give us the opportunity to program our own app and we could put it on the App Store great idea absolutely I've got to tell you I have a 15 year old daughter and I think you're all going to be an inspiration to her for the same absolutely so much so I see you brought some cameras why don't we go down and take a picture let's do it [Applause] all right I will play my very proud collab moderator role all right so one two three collab okay one two three [Applause] yeah so we're gonna let leave you and let you tell us more open source stories all right well thank you great job thank you all and enjoy the rest of your time at Summit so appreciate it thanks thank you everyone pretty awesome pretty awesome and I would just like to say they truly are fedorable that's just um so if you would like to learn more as you heard the girls say they're actually Manning our open-source stories booth at the summit you know please come down and say hello the stories you've seen thus far from our women and open-source winners as well as our co-op students are really bringing to life the theme of this year's summit the theme of ideas worth exploring and in that spirit what we'd like to do is explore another one today and that is how open-source concepts thrive and expand in the neverending organic way that they do much like the universe metaphor that you see us using here it's expanding in new perspectives and new ideas with voices beyond their traditional all starting to make open-source much bigger than what it was originally started as fact open-source goes back a long way long before actually the term existed in those early days you know in the early 80s and the like most open-source projects were sort of loosely organized collections of self-interested developers who are really trying to build low-cost more accessible replicas of commercial software yet here we are 2018 the world is completely different the open-source collaborative development model is the font of almost all original new innovation in software and they're driven from communities communities of innovation RedHat of course has been very fortunate to have been able to build an extraordinary company you know whose development model is harnessing these open-source innovations and in turning them into technologies consumable by companies even for their most mission-critical applications the theme for today though is we see open-source this open source style collaboration and innovation moving beyond just software this collaborative community innovation is starting to impact many facets of society and you're starting to see that even with the talks we've had already too and this explosion of community driven innovation you know is again akin to this universe metaphor it expands in all directions in a very organic way so for red hat you know being both beneficiaries of this approach and stewards of the open collaboration model we see it important for us to give voice to this broader view of open source stories now when we say open source in this context of course will meaning much more than just technology it's the style of collaboration the style of interaction it's the application of open source style methods to the innovation process it's all about accelerating innovation and expanding knowledge and this can be applied to a whole range of human endeavors of course in education as we just saw today on stage in agriculture in AI as the open source stories we shared at last year's summit in emerging industries like healthcare as we just saw in manufacturing even the arts all these are areas that are now starting to benefit from collaboration in driving innovation but do we see this potentially applying to almost any area of human endeavor and it expands again organically expanding existing communities with the addition of new voices and new participants catalyzing new communities and new innovations in new areas as we were talking about and even being applied inside organizations so that individual companies and teams can get the same collaborative innovation effects and most profound certainly in my perspective is so the limitless bounds that exist for how this open collaboration can start to impact some of humankind's most fundamental challenges we saw a couple of examples in fact with our women and open-source winners you know that's amazing but it also potentially is just the tip of the iceberg so we think it's important that these ideas you know as they continue to expand our best told through storytelling because it's a way that you can embrace them and find your own inspirations and that's fundamentally the vision behind our open-source stories and it's all about you know building on what's come before you know the term we use often is stay the shoulders are giants for a lot of the young people that you've seen on this stage and you're about to see on this stage you all are those giants you're the reason and an hour appears around the world are the reasons that open-source continues to expand for them you are those giants the other thing is we all particularly in this room those of us have been around open-source we have an open-source story of our own you know how were you introduced the power of open-source how did you engage a community who inspired you to participate those are all interesting elements of our personal open-source stories and in most cases each of them are punctuated by you here my question to the girls on stage an aha moment or aha moments you know that that moment of realization that enlightens you and causes you to think differently and to illustrate I'm going to spend just a few minutes sharing my open-source story for for one fundamental reason I've been in this industry for 38 years I am a living witness to the entire life of open-source going back to the early 80s I've been doing this in the open-source corner of the industry since the beginning if you've listened to Sirhan's command-line heroes podcasts my personal open story will actually be quite familiar with you because my arc is the same as the first several podcast as she talked about I'm sort of a walking history lesson in fact of open source I wound up at most of the defining moments that should have changed how we did this not that I was particularly part of the catalyst I was just there you know sort of like the Forrest Gump of open-source I was at all these historical things but I was never really sure how it went up there but it sure was interesting so with that as a little bit of context I'm just gonna share my aha moment how did I come to be you know a 59 year old in this industry for 38 years totally passionate about not just open source driving software innovation but what open source collaboration can do for Humanity so in my experience I had three aha moments I just like to share with you the first was in the early 80s and it was when I was introduced to the UNIX operating system and by the way if you have a ha moment in the 80s this is what it looks like so 1982 mustache 19 where were you 2018 beard that took a long time to do all right so as I said my first aha moment was about the technology itself in those early days of the 80s I became a product manager and what at the time was digital equipment corporation's workstation group and I was immediately drawn to UNIX I mean certainly these this is the early UNIX workstation so the user interface was cool but what I really loved was the ability to do interactive programming via the shell but by a--basically the command line and because it was my day job to help figure out where we took these technologies I was able to both work and learn and play all from the same platform so that alone was was really cool it was a very accessible platform the other thing that was interesting about UNIX is it was built with networking and and engagement in mind had its own networking stack built in tcp/ip of course and actually built in a set of services for those who've been around for a while think back to things like news groups and email lists those were the first enablers for cross internet collaboration and that was really the the elements that really spoke to me he said AHA to me that you know this technology is accessible and it lets people engage so that was my first aha moment my second aha moment came a little bit later at this point I was an executive actually running Digital Equipment Corporation UNIX systems division and it was at a time where the UNIX wars were raging right all these companies we all compartmentalized Trump those of the community and in the end it became an existential threat to the platform itself and we came to the point where we realized we needed to actually do something we needed to get ahead of this or UNIX would be doomed the particular way we came together was something called cozy but most importantly the the technique we learned was right under our noses and it was in the area of distributed computing distributed client-server computing inherently heterogenous and all these same companies that were fierce competitors at the operating system level were collaborating incredibly well around defining the generation of client-server and distributed computing technologies and it was all being done in open source under actually a BSD license initially and Microsoft was a participant Microsoft joined the open group which was the converged standards body that was driving this and they participated to ensure there was interoperability with Windows and and.net at the time now it's no spoiler alert that UNIX lost right we did but two really important things came out of that that sort of formed the basis of my second aha moment the first is as an industry we were learning how to collaborate right we were leveraging open source licenses we realized that you know these complex technologies are best done together and that was a huge epiphany for the industry at that time and the second of course is that event is what opened the door for Linux to actually solve that problem so my second aha was all about the open collaboration model works now at this point to be perfectly candidates late 1998 well we've been acquired by compacts when I'm doing the basically same role at Compaq and I really had embraced what the potential impact of this was going to be to the industry Linux was gaining traction there were a lot of open source projects emerging in distributed computing in other areas so it was pretty clear to me that the in business impact was going to be significant and and that register for me but there was seem to be a lot more to it that I hadn't really dropped yet and that's when I had my third aha moment and that was about the passion of open-source advocates the people so you know at this time I'm running a big UNIX group but we had a lot of those employees who were incredibly passionate about about Linux and open source they're actively participating so outside of working a lot of things and they were lobbying more and more for the leadership to embrace open source more directly and I have to say their passion was contagious and it eventually spread to me you know they were they were the catalyst for my personal passion and it also led me to rethink what it is we needed to go do and that's a passion that I carry forward to this day the one driven by the people and I'll tell you some interesting things many of those folks that were with us at Compaq at the time have gone on to be icons and leaders in open-source today and many of them actually are involved with with Red Hat so I'll give you a couple of names that some of whom you will know so John and Mad Dog Hall work for me at the time he was the person who wrote the first edition of Linux for dummies he did that on his own time when he was working for us he he coined he was part of the small team that coined the term open source' some other on that team that inspired me Brian Stevens and Tim Burke who wrote the first version to rent out Enterprise Linux actually they did that in Tim Burke's garage and cost Tim's still with Red Hat today two other people you've already seen him on stage today Denise Dumas and Marko bill Peter so it was those people that I was fortunate enough to work with early on who had passion for open-source and much like me they carry it forward to this day so the punchline there is they ultimately convinced us to you know embrace open-source aggressively in our strategy and one of the interesting things that we did as a company we made an equity investment in Red Hat pre-ipo and a little funny sidebar here I had to present this proposal to the compact board on investing in Red Hat which was at that time losing money hand over fist and they said well Tim how you think they're gonna make money selling free software and I said well you know I don't really know but their customers seem to love them and we need to do this and they approve the investment on the spot so you know how high do your faith and now here we are at a three billion dollar run rate of this company pretty extraordinary so from me the third and final ha was the passion of the people in the way it was contagious so so my journey my curiosity led me first to open source and then to Red Hat and it's been you know the devotion of my career for over the last thirty years and you know I think of myself as pretty literate when it comes to open source and software but I'd be the first one to admit I would have never envisioned the extent to which open source style collaboration is now being brought to bear on some of the most interesting challenges in society so the broader realization is that open source and open can really unlock the world's potential when applied in the collaborative innovative way so what about you you know you many of you particular those have been around for a while you probably have an open source story of your own for those that maybe don't or they're new to open source are new to Red Hat your open source story may be a single inspiration away it may happen here at the summit we certainly hope so it's how we build the summit to engage you you may actually find it on this stage when I bring up some of the people who are about to follow me but this is why we tell open-source stories and open source stories live so each of you hopefully has a chance to think about you know your story and how it relates over source so please take advantage of all the things that are here at the summit and and find your inspiration if you if you haven't already so next thing is you know in a spirit of our telling open source stories today we're introducing our new documentary film the science of collective discovery it's really about citizen scientists using open systems to do serious science in their backyards and environmental areas and the like we're going to preview that I'm gonna prove it preview it today and then please come see it tonight later on when we preview the whole video so let's take a look I may not have a technical scientific background but I have one thing that the scientists don't have which is I know my backyard so conventional science happens outside of public view so it's kind of in this black box so most are up in the ivory tower and what's exciting about citizen science is that it brings it out into the open we as an environmental community are engaging with the physical world every day and you need tools to do that we needed to democratize that technology we need to make it lightweight we need to make it low-cost we needed to make it open source so that we could put that technology in the hands of everyday people so they go out and make those measurements where they live and where they breathe when you first hear about an environmental organization you mostly hear about planting trees gardens things like that you don't really think about things that are really going to affect you hey we're the air be more they'd hold it in their hand making sure not to cover the intake or the exhaust I just stand here we look at the world with forensic eyes and then we build what you can't see so the approach that we're really centered on puts humans and real issues at the center of the work and I think that's the really at the core of what open source is social value that underlies all of it it really refers to sort of the rights and responsibilities that anyone on the planet has to participate in making new discoveries so really awesome and a great story and you know please come enjoy the full video so now let's get on with our open stories live speakers you're going to really love the rest of the afternoon we have three keynotes and a demo built in and I can tell you without exaggeration that when you see and hear from the young people we're about to bring forward you know it's truly inspirational and it's gonna restore totally your enthusiasm for the future because you're gonna see some of the future leaders so please enjoy our open source stories live presentation is coming and I'll be back to join you in a little bit thanks very much please welcome code newbie founder Saran yep Eric good afternoon how y'all doing today oh that was pretty weak I think you could do better than that how y'all doing today wonderful much better I'm Saran I am the founder of code newbie we have the most supportive community of programmers and people learning to code this is my very first Red Hat summits I'm super pumped super excited to be here today I'm gonna give you a talk and I'm going to share with you the key to coding progress yes and in order to do that I'm gonna have to tell you a story so two years ago I was sitting in my hotel room and I was preparing for a big talk the next morning and usually the night before I give a big talk I'm super nervous I'm anxious I'm nauseous I'm wondering why I keep doing this to myself all the speakers backstage know exactly what I'm what I'm talking about and the night before my mom knows this so she almost always calls just to check in to see how I'm doing to see how I'm feeling and she called about midnight the night before and she said how are you how are you doing are you ready and I said you know what this time I feel really good I feel confident I think I'm gonna do a great job and the reason was because two months ago I'd already given that talk in fact just a few days prior they had published the video of that talk on YouTube and I got some really really good positive feedback I got feedback from emails and DMS and Twitter and I said man I know people really like this it's gonna be great in fact that video was the most viewed video of that conference and I said to my office said you know what let's see how many people loved my talk and still the good news is that 14 people liked it and a lot more people didn't and I saw this 8 hours before I'm supposed to give that exact same talk and I said mom I gotta call you back do you like how I did that to hang up the phone as if that's how cellphones work yeah and so I looked at this and I said oh my goodness clearly there's a huge disconnect I thought they were really liked they were I thought they were into it and this showed me that something was wrong what do you do what do you do when you're about to give that same talk in 8 hours how do you begin finding out what the problem is so you can fix it I have an idea let's read the comments you got to believe you gotta have some optimism come on I said let's read the comments because I'm sure we'll find some helpful feedback some constructive criticism some insights to help me figure out how to make this talk great so that didn't happen but I did find some really colorful language and some very creative ideas of what I could do with myself now there are some kids in the audience so I will not grace you with these comments but there was this one comment that did a really great job of capturing the sentiment of what everyone else was saying I can only show you the first part because the rest is not very family-friendly but it reads like this how do you talk about coding and not fake societal issues see the thing about that talk is it wasn't just a code talk it was a code and talk is about code and something else that talked touched on code and social justice I talked a lot about how the things that we build the way we build them affect real people and their problems and their struggles and that was absolutely not okay not okay we talk about code and code only not the social justice stuff it also talked about code and diversity yeah I think we all know the diversity is really about lowering the bar it forces us to talk about people and their issues and their problems in their history and we just don't do that okay absolutely inappropriate when it comes to a Tech Talk That Talk touched on code and feelings and feelings are squishy they're messy they're icky and a lot of us feel uncomfortable with feelings feelings have no place in technology no place in code we want to talk about code and code I want you to show me that API and when you show me that new framework that new tool that's gonna solve my problems that's all I care about I want to talk about code and give me some more code with it now I host a podcast called command line heroes it's an original podcast from Red Hat super excited about it if you haven't checked it out and totally should and what I love about this show as we talk about these really important moments and open swords these inflection points moments where we see progress we move forward and what I realized looking back at those episodes is all of those episodes have a code and something let's look at a few of those the first two episodes focused on the history of operating systems as a two-part episode part 1 and part 2 and there's lots of different ways we can talk about operating systems for these two episodes we started by talking about Windows and Mac OS and how these were two very powerful very popular operating systems but a lot of a lot of developers were frustrated with them they were closed you couldn't see inside you can see what it was doing and I the developer want to know what it's doing on my machine so we kind of had a little bit of a war one such developer who was very frustrated said I'm gonna go off and do my own thing my name is Linus this thing is Linux and I'm gonna rally all these other developers all these other people from all over the old to come together and build this new thing with me that is a code and moment in that case it was code and frustration it was a team of developers a world of developers literally old world of developers who said I'm frustrated I'm fed up I want something different and I'm gonna do something about it and what's really beautiful about frustration is it the sign of passion we're frustrated because we care because we care so much we love so deeply then we want to do something better next episode is the agile revolution this one was episode three now the agile revolution is a very very important moment in open-source and technology in general and this was in response to the way that we used to create products we used to give this huge stack of specs all these docs from the higher-ups and we'd take it and we go to our little corner and we lightly code and build and then a year with Pastor here's a pass a few years have passed and we'd finally burst forth with this new product and hope that users liked it and loved it and used it and I know something else will do that today it's okay no judgment now sometimes that worked and a lot of times it didn't but whether or not it actually worked it hurt it was painful these developers not enjoy this process so what happened a dozen developers got together and literally went off into their own and created something called the agile manifesto now this was another code and moment here it's code and anger these developers were so angry that they literally left civilization went off into a mountain to write the agile manifesto and what I love about this example is these developers did not work at the same company we're not on the same team they knew each other from different conferences and such but they really came from different survive and they agreed that they were so angry they were going to literally rewrite the way we created products next as an example DevOps tear down the wall this one is Episode four now this is a bit different because we're not talking about a piece of technology or even the way we code here we're talking about the way we work together the way that we collaborate and here we have our operations folks and our developers and we've created this new kind of weird place thing called DevOps and DevOps is interesting because we've gotten to a point where we have new tools new toys so that our developers can do a lot of the stuff that only the operations folks used to be able to do that thing that took days weeks months to set up I can do it with a slider it's kind of scary I can do it with a few buttons and here we have another code and moment and here that blink is fear for two reasons the operations focus is looking over the developer folks and thinking that was my job I used to be able to do that am I still valuable do I have a place in this future do I need to retrain there's also another fear which is those developers know what they're doing do they understand the security implications they appreciate how hard it is or something to scale and how to do that properly and I'm really interested in excited to see where we go with that where we take that emotion if we look at all of season one of the podcast we see that there's always a code and whether it's a code and frustration a code and anger or a code and fear it always boils down to code and feelings feelings are powerful in almost every single episode we see that that movement forward that progress is tied back to some type of Oshin and for a lot of us this is uncomfortable feelings make us feel weird and a lot of those YouTube commenters definitely do not like this whole feeling stuff don't be like those YouTube commenters there's one thing you take away from this whole talk let it be that don't be like these YouTube commenters feelings are incredibly powerful so the next time that you're working on a project you're having a conversation about a piece of software or a new piece of technology and you start to get it worked up you get angry you get frustrated maybe you get worried you get anxious you get scared I hope you recognize that feeling as a source of energy I hope you take that energy and you help us move forward I would take that to create the next inflection point that next step in the right direction feelings are your superpowers and I hope you use your powers for good thank you so much [Applause] please welcome jewel-box chief technology officer Sara Chipps [Music] Wow there's a lot of you out here how's it going I know there's a lot of you East Coasters here as well and I'm still catching up on that sleep so I hope you guys are having a great experience also my name is Sarah I'm here from New York I have been a software developer for 17 years it's longer than some of the people on stage today I've been alive big thanks to the folks at Red Hat for letting us come and tell you a little bit about jewel box so without further ado I'm gonna do exactly that okay so today we're gonna do a few things first I'm gonna tell you why we built jewel BOTS and why we think it's a really important technology I'm gonna show you some amazing magic and then we're gonna have one of the jewel bus experts come as a special guest and talk to you more about the deep technology behind what we're building so show hands in the audience who here was under 18 years old when they started coding it's hard for me to see you guys yep look around I'd have to say at least 50% of you have your hands up all right keep your hand up if you were under 15 when you started coding I think more hands up just what is it I don't know how that mouth works but awesome okay great yeah a little of I think about half of you half of you have your hands up that's really neat I've done a bunch of informal polls on the internet about this I found that probably about two-thirds of professional coders were under 18 when they started coding I myself was 11 I was a homeschooled kid so a little weird I'm part of the generation and some of you maybe as well is the reason we became coders is because we were lonely not because we made a lot of money so I was 11 this is before the internet was a thing and we had these things called BBS's and you would call up someone else's computer in your town and you would hang out with people and chat with them and play role-playing games with them it didn't have to be your town but if it wasn't your mom would yell at you for a long distance fees and I got really excited about computers and coding because of the community that I found online okay so this is sometimes the most controversial part of this presentation I promised you that they dominate our lives in many ways even if you don't even if you don't even know a 9 to 14 year old girl even if you just see them on the street sometimes they are deciding what you and I do on a regular basis hear me out for a second here so who here knows who this guy is okay you don't have to raise your hands but I think most people know who this guy is right so this guy used to be this guy and then teenage girls were like I think this guy has some talent to him I think that he's got a future and now he's a huge celebrity today what about this guy just got his first Oscar you know just kind of starting out well this guy used to be this guy and I'm proud to tell you that I am one of the many girls that discovered him and decided this guy has a future all right raise your hand if you listen to Taylor Swift just kidding I won't make you do it but awesome that's great so Taylor Swift we listen to Taylor Swift because these girls discovered Taylor Swift it wasn't a 35 year old that was like this Taylor Swift is pretty neat no one cares what we think but even bigger than that these huge unicorns that all of us some of us work for some of us wish we invented these were discovered by young teenage girls no one is checking to see what apps were using they're finding new communities in these thin in these platforms and saying this is how I want to commune with my friends things like Instagram snapchat and musically all start with this demographic and then we get our cues from them if you don't know what musically is I promise you ask your nearest 9 to 14 year old friend if you don't do that you'll hear about it in a few years but this demographic their futures are all at risk everyone here knows how much the field of software development is growing and how important technical literacy is to the future of our youth however just 18% of computer science graduates are girls just 19% of AP computer science test takers and just 15% of Google's tech force identify as female so we decided to do something about that we were inspired by platforms like MySpace and Geocities things like Neopets and minecraft all places where kids find something they love and they're like okay to make this better all I have to do is learn how to code I can totally do that and so we wanted to do that so we talked to 200 girls we went to schools we sat down with them and we were like what makes you tick what are you excited about and what we heard from them over and over again is their friends their friends and their community are pivotal to them and this time in their lives so when we started talking to them about a smart friendship bracelet that's when they started really freaking out so we built Jewel BOTS and Jewel BOTS has an active online community where girls can work together share code that they've built and learn from each other help each other troubleshoot sometimes the way they work is when you are near your friends your bracelets light up the same color and you can use them to send secret messages to each other and you can also code them so you can say things like when all my swimming friends are together in the same room all of our bracelets should go rainbow colors which is really fun you can even build games jewel BOTS started shipping about a year and a half ago about after a lot of work and we are about to ship our 12,000 jewel bot we're in 38 city sorry 38 countries and we're just getting started okay so now it's time for the magic and I have an important question does anyone here want to be my friend pick me all right someone today Gary oh I don't have many friends that's awesome I'm so glad that we'll be friends okay it's awesome so we just need to pair our jewel BA okay okay and in order to do that we're gonna hold the magic button in the middle down for two seconds so one locomotive two locomotive great and then we got a white flashing I'm gonna do yours again I did it wrong locomotive two locomotive it's we're adults we can't do it okay it's a good that are smart alright so now we get to pick our friendship color I'm gonna pick red hat red does that work for you sure okay great so now I just picked a red hat red and my jewel bot is saying alright Tim's jewel bot do you want to be my friend and imageable about it's like I'm thinking about it I think so okay now we're ready okay great so now we're red friends when we're together our bracelets are going to be red and I will send you a secret message when it's time for you to come out and trip and introduce the next guest awesome well thank you so much thank you tailor gun so glad we could be friends and if only people would start following me on Twitter it'd be a great day awesome alright so now you can see the not so technical part of jewel box they use bluetooth to sense when your friends are nearby so they would work in about a 30 meter hundred foot range but to tell you about the actual technology part I'm going to introduce is someone much more qualified than I am so Ellie is one of our jewel box ambassadors she's an amazing YouTube channel that I would please ask you to check out and subscribe she's le G Joel BOTS on YouTube she's an amazing coder and I'm really excited to introduce you today to Ellie Galloway come on out Ellie [Applause] hello my name is le gallais I'm gonna show you how I got coding and then show you some coding in action I first started coding at a6 when my dad helped me code a game soon after I program form a code for Minecraft then my dad had shown me jo bot I keep coding because it helps people for instance for instance you could code auto crack to make it a lot smarter so it can help make people stay run faster but what about something more serious what if you could help answer 911 calls and give alerts before we start I have three main steps to share with you I often use these steps to encoding my jaw bot and continue to use some of these now step one read the instructions and in other words this means for Jabba to memorize the colors and positions a way to memorize these because it's tricky is to remember all the colors and positions you O type will be capital and remember that the positions are either short for north west south west north east and south east step to learn the basic codes when it comes to coding you need to work your way up step 3 discover feel free to discover once you mastered everything now let's get to coding let's use or let's first use combining lights so under void loop I'm going to put LED turn on single s/w and blue and before we make sure that this works we got to put LED LED okay now let's type this again LED dot turn on single now let's do SW green now we have our first sketch so let's explain what this means led LED is a function that to control the LED lights LED turn on single SW blue tells that SW light to turn blue and green flashes so quickly with the blue it creates aqua now let's do another code lets you i'm going to use a more advanced command to make a custom color using RGB let's use a soft pink using 255 105 and 180 now let's type this in the button press function so let's do LED led LED dot set light and now we can do let's do position 3 255 105 and 180 now let's explain what this means the first one stands for the position the three others stand for red green and blue our GPS can only go up to 255 but there are 256 levels but if you count the first one as zero then get 255 so let's first before we move on let's show how this works so this is it before and now let's turn it on to see how our aqua turned out now let's see how our RGB light turned out so we are looking for a soft pink so let's see how it looks think about how much the code you write can help people all around the world these are ideas are just the beginning of opening a new world in technology a fresh start is right around the corner I hope this helped you learn a little bit about coding and even made you want to try it out for yourself thank you [Applause] alright alright alright I need your help for a second guys alright one second really really fascinating we're short on time today is Ellie's 11th birthday and I think we should give her the biggest present that she's gonna get today and it's something none of us have experienced and that is thousands of people saying happy birthday Elliott wants so when I say three can I get a happy birthday Elly one two three happy birthday Elly great job that's the best part of my job okay so those are that's two of us we're just getting started this numbers out Dana would almost shipped 12,000 jewel BOTS and what I'm really excited to tell you about is that 44% of our users don't just play with their jewel bots they code them and they're coding C do you even code C I don't know that you do but we have 8 to 14 year olds coding C for their jewel box we also have hundreds of events where kids come and they learn how to code for the first time here's how you can help we're open source so check out our github get involved our communities online you can see the different features that people's are asking for we're also doing events all over the world a lot of people are hosting them at their companies if you're interested in doing so reach out to us thank you so much for coming and learning about jewel box today enjoy the rest of your summit [Music] ladies and gentlemen please welcome hacker femme au founder Femi who Bois de Kunz [Music] good afternoon red hat summit 2018 i'm femi holiday combs founder of hacker femme Oh I started coding when I was 8 when I was 9 I set up South London raspberry jam through crowdfunding to share my passion for coding with other young people who might not otherwise be exposed to tech since then I've run hundreds of coding and robot workshops across the UK and globally in 2017 I was awarded an inaugural legacy Diana award by their Royal Highnesses Prince William and Prince Harry my service and community we welcome young people who have autism or like me tract syndrome because coding linked me up to a wider community of like-minded people and I'm trying to do the same for those who might also benefit from this I also deliver workshops to corporate companies and public organizations whilst feeding back ideas and resources into my community work we like to cascade our knowledge and experience to other young coders so that they can benefit too we're learning new tech every day we're starting to use github to document and manage our coding projects we've no dread we're using the terminal and beginning to really appreciate Linux as we explore cybersecurity and blockchain it's been quite a journey from South London to the world-famous Tate Modern museum to Bangladesh to this my first trip to the States and soon to China where I hope to translate my microwave workshops into Mandarin on this journey I'm noticed it is increasingly important for young coders to have collaborative and community led initiatives and enterprise and career ready skills so my vision now is to run monthly meetups and in collaboration with business partners help a hundred young disadvantaged people to get jobs in the digital services in fact out of all the lessons I've learned from teaching young coders they all have one thing in common the power of open source and the importance of developing community and today I want to talk about three of those lessons the value of reaching out and collaborating the importance of partnering event price and the ability to self organize and persist which translated into English means having a can-do attitude getting stuff done when you reach out when you show curiosity you realize you're not alone in this diverse community no matter who you are and where you're from from coding with minecraft to meeting other young people with jams I found there are people like me doing things I like doing I get to connect with them that's where open-source comes to the fourth second the open source community is so vast then it crosses continents it's so immersed perspectives that it can take you to amazing places out of space even that's my code running on the International Space Station's Columbus module let's take a lesson and playing was an audio representation for the frequencies recorded in space my team developed Python code to measure and store frequency readings from the space station and that was down linked back to earth to my email box Thomas who's 10 developed an audio file using audacity and importing it back into Python how cool is that Trulli collaboration can take you places you never thought possible because that's how the community works when you throw a dilemma a problem a tip the open source community comes back with answers when you give the community gives back tenfold that's how open source expands but in that vast starscape how do you know what to focus on there are so many problems to solve where do I start your world enterprice enterprise software is very good at solving problems what's the big problem how about helping the next generation be ready for the future I want to do more for the young coding community so I'm developing entrepreneurial business links to get that done this is a way to promote pathways to deal with future business problems whether in FinTech healthcare or supply chains a meeting the skill shortage it is a case for emerging in it's a case for investing in emerging communities and young change enablers throwing a wider net equates to being fully inclusive with a good representation of diversity you know under the shadow of the iconic show back in London there are pockets of deprivation where young people can't even get a job in a supermarket many of them are interested in tech in some way so my goal for the next three years is to encourage young people to become an active part of the coding community with open source we have the keys to unlock the potential for future innovation and technological development with young coders we have the people who have to face these problems working on them now troubleshooting being creative connecting with each other finding a community discovering their strengths along the way for me after running workshops in the community for a number of years when I returned from introducing coding to young street kids in Bangladesh I realized I had skills and experience so I set up my business hacker Famicom my first monetized fehmi's coding boot camp at Rice London Barclays Bank it was a sellout and a few weeks later shows my second I haven't looked back since but it works the opposite way - all the money raised enable me to buy robots for my community events and I was able to cascade my end price knowledge across to other young coders - when you focus on business problems you get active enthusiastic support from enterprise and then you can take on anything the support is great and we have tons of ideas but what does it really take to execute on those ideas to get things done can-do attitudes what open source needs you've seen it all this week we're all explorers ideator z' thinkers and doers open source needs people who can make the ideas happen get out there and see them through like I did setting up Safford and raspberry jam as an inclusive space to collaborate and learn together and that that led to organizing the young coders conference this was about organizing our own two-day event for our partners in industry to show they value young people and wanted to invest in our growth it doesn't stop there oh nice now I'm setting up monthly coding meetups and looking at ways to help other young people to access job opportunities in end price and digital services the underlying ethos remains the same in all I do promoting young people with the desire to explore collaborative problem-solving when coding digital making and building enterprise you fled having the confidence to define our journey and pathways always being inclusive always encouraging innovation and creativity being doers does more than get projects done makes us a pioneering force in the community dreaming and doing is how we will make exponential leaps my generation is standing on the shoulders of giants you the open-source pioneers and the technology you will built so I'd love to hear about your experiences who brought you into the open-source community who taught you as we go to upscale our efforts we encounter difficulties have you and how did you overcome them please do come to talk to me I'll be in the open-source stories booth both today and tomorrow giving workshops or visit the Red Hat page of my website hack Famicom I really value your insights in conclusion I'd like I'd like to ask you to challenge yourself you can do this by supporting young coders find the crowdfunding campaign kick-start their ideas into reality I'm proof that it works it's so awesome to be an active part of the next exponential leap together thank you [Applause] so unbelievable huh you know he reminds me of be at that age not even close and I can tell you I've spent a lot of time with Femi and his mom grace I mean what you see is what you get I mean he's incredibly passionate committed and all that stuff he's doing that long list of things he's doing he's going to do so hopefully today you get a sense of what's coming in the next generation the amazing things that people are doing with collaboration I'd also like to thank in addition to femi I'd like to thank Sauron Sarah and Ellie for equally compelling talks around the open source stories and again as I mentioned before any one of you can have an open source story that can be up here inspiring others and that's really our goal in telling these stories and giving voice to the things that you've seen today absolutely extraordinary things are happening out there and I encourage you to take every advantage you can hear this week and as is our theme for the summit please keep exploring thank you very much [Applause] [Music]

Published Date : May 10 2018

SUMMARY :

booth at the summit to tell us what you

SENTIMENT ANALYSIS :

ENTITIES

EntityCategoryConfidence
Tim BurkePERSON

0.99+

Jamie ChappellPERSON

0.99+

Denise DumasPERSON

0.99+

SarahPERSON

0.99+

DenisePERSON

0.99+

ChinaLOCATION

0.99+

EllyPERSON

0.99+

Dana LewisPERSON

0.99+

Brian StevensPERSON

0.99+

BBSORGANIZATION

0.99+

Tim LaytonPERSON

0.99+

Denise DumasPERSON

0.99+

UgandaLOCATION

0.99+

ElliePERSON

0.99+

38 yearsQUANTITY

0.99+

SaranPERSON

0.99+

ElliottPERSON

0.99+

RaleighLOCATION

0.99+

9QUANTITY

0.99+

ThomasPERSON

0.99+

2017DATE

0.99+

17 yearsQUANTITY

0.99+

CompaqORGANIZATION

0.99+

OctoberDATE

0.99+

TrumpPERSON

0.99+

BangladeshLOCATION

0.99+

BostonLOCATION

0.99+

MicrosoftORGANIZATION

0.99+

Ellie GallowayPERSON

0.99+

South LondonLOCATION

0.99+

FemiPERSON

0.99+

LondonLOCATION

0.99+

8QUANTITY

0.99+

New YorkLOCATION

0.99+

two-dayQUANTITY

0.99+

14 peopleQUANTITY

0.99+

Red HatORGANIZATION

0.99+

two winnersQUANTITY

0.99+

dallisa AlexanderPERSON

0.99+

2018DATE

0.99+

Sara ChippsPERSON

0.99+

15 year oldQUANTITY

0.99+

PythonTITLE

0.99+

New York DCLOCATION

0.99+

two workshopsQUANTITY

0.99+

App StoreTITLE

0.99+

EricPERSON

0.99+

TimPERSON

0.99+

UNIXTITLE

0.99+

two secondsQUANTITY

0.99+

256 levelsQUANTITY

0.99+

Digital Equipment CorporationORGANIZATION

0.99+

200 girlsQUANTITY

0.99+

todayDATE

0.99+

UKLOCATION

0.99+

LinuxTITLE

0.99+

two months agoDATE

0.99+

tomorrowDATE

0.99+

two episodesQUANTITY

0.99+

DanaPERSON

0.99+

18%QUANTITY

0.99+

GaryPERSON

0.99+

twoQUANTITY

0.99+

zeroQUANTITY

0.99+

JamiePERSON

0.99+

first partQUANTITY

0.99+

JohnPERSON

0.99+

UNIXORGANIZATION

0.99+

first sketchQUANTITY

0.99+

firstQUANTITY

0.99+

two years agoDATE

0.99+

Bois de KunzPERSON

0.99+

MinecraftTITLE

0.99+

Walt WhitmanPERSON

0.99+

Red HatORGANIZATION

0.99+

first tripQUANTITY

0.99+

Carey James, Jason Schroedl, & Matt Maccaux | Big Data NYC 2017


 

>> Narrator: Live from Midtown Manhattan, it's theCUBE, covering BigData New York City 2017 Brought to you by SiliconANGLE Media and its ecosystem sponsors. >> Hey, welcome back everyone, live in New York, it's theCUBE coverage, day three of three days of wall-to-wall coverage of BigData at NYC, in conjunction with Strata Data right around the corner, separate event than ours, we've been covering. It's our eighth year. We're here expanding on our segment we just had with Matt from Deli EMC on, really on the front lines consultant, we've got Jason from BlueData, and Casey from BlueTalon, two separate companies but the blue in the name, team blue. And of course, Matt from Dell EMC, guys, welcome back to theCUBE and let's talk about the partnerships. I know you guys have a partnership, Dell EMC leads the front lines mostly with the customer base you guys come in with the secret sauce to help that solution which I want to get to in a minute, but the big theme here this week is partnerships. And before we get into the relationship that you guys have, I want you to talk about the changes in the ecosystem, because we're seeing a couple key things. Open source, one, and it's winning, continues to grow, but the Linux Foundation pointed out the open source that we cover that exponential growth is going to be in open-source software. You can see from 4 lines of code to billions in the next 10 years. So more onboarding, so clear development path. Ecosystems have work. Now they're coming into the enterprise with suppliers, whether it's consulting, it's front-end, or full stack developers coming together. How do you see ecosystems playing in both the supplier side and also the customer side? >> So we see from the supplier side, right, and from the customer side as well, and it kind of drives both of those conversations together is that you had the early days of I don't want vendor lock-in, right, I want to have a disparate virtual cornucopia of tools in the marketplace, and then they were, each individual shop was trying to develop those and implement those on their own. And what you're now seeing is that companies still want that diversity in the tools that they utilize, and that they work with, but they don't want that, the complication of having to deliver all those tools themselves, and so they're looking more for partners that can actually bring an ecosystem to the table where it's a loose coupling of events, but that one person actually has the forefront, has the customer's best interest in mind, and actually being able to drive through those pieces. And that's what we see from a partnership, why we're driving towards partnerships, 'cause we can be a point solution, we can solve a lot of pieces, but by bringing us as a part of an ecosystem and with a partner that can actually help deliver the customer and business value to the customer, that's where we're starting to see the traction and the movement and the wins for us as an organization. >> BlueData, you guys have had very big successes, big data as a service, docker containers, this is the programmer's nirvana. Infrastructure plus code, that's the DevOps ethos going mainstream. Your thoughts on partnering, 'cause you can't do it alone. >> Yeah, I mean, for us, speaking of DevOps, and we see our software platform provides a solution for bringing a DevOps approach to data science and big data analytics. And it's much more streamlined approached, an elastic and agile approach to big data analytics and data science, but to your point, we're partnered with Dell EMC because they bring together an entire solution that delivers an elastic platform for secure multi-tenant environments for data science teams and analytics teams for a variety of different open source tool sets. So there is a large ecosystem of open source tools out there from Hadoop to Spark to Kafka to a variety of different data science, machine learning and deep learning tool sets out there, and we provide through our platform the ability to dockerize all of those environments, make them available through self-service to the data science community so they can get up and running quickly and start building their models and running their algorithms. And for us, it's on any infrastructure. So, we work closely with Dell EMC to run it on Isilon and their infrastructure, Dell-powered servers, but also you can run it in a hybrid cloud architecture. So you could run it on Azure and now GCP, and AWS. >> So this is the agility piece for the developer. They get a lot of agility, they get their security. Dell EMC has all the infrastructure side, so you got to partner together. Matt, pull this together. The customer doesn't want, they want a single pane of glass, or however you want to look at it, they don't want to deal with the nuances. You guys got to bring it all together. They want it to work. Now the theme I hear at BigData New York is integration is everything, right, so, if it doesn't integrate, the plumbings not working. How important is it for the customer to have this smooth, seamless experience? >> It's critical for them to, they have to be able to believe that it's going to be a seamless experience, and these are just two partners in the ecosystem. When we talk to enterprise customers, they have other vendors. They have half a dozen or a dozen other vendors solving big data problems, right? The Hadoop analytic tools, on and on and on. And when they choose a partner like us, they want to see that we are bringing other partners to the table that are going to complement or enhance capabilities that they have, but they want to see two key things. And we need to see the same things as well when we look at our partnerships. We want to see APIs, we want to see open APIs that are well-documented so that we know these tools can play with each other, and two, these have to be organizations we can work with. At the end of the day, a customer does business with Dell EMC because they know we're going to stand behind whatever we put in front of them. >> John: They get a track record too, you're pretty solid. >> Yep, it is-- >> But I want to push on the ecosystem, not you guys, it's critical, but I mean one thing that I've seen over my 30 years in the enterprise is ecosystems, you see bullshit and you see real deal, right, so. A lot of customers are scared, now with all this FUD and new technology, it's hard to squint through what the BS is in an ecosystem. So how do you do ecosystems right in this new market? 'Cause like you said, it's not API, that's kind of technical, but philosophy-wise you can't do the barney deals, you got Pat Gelsinger standing up on stage at VMworld, basically flew down to stand in front of all the customers of VMworld's customers and said, we're not doing a barney deal. Now, he didn't say barney deals, that's our old term. He said, it's not an optical deal we're doing with VMware. We got your back. He didn't say that, but that's my interpretation, that's what he basically said. The CEO of AWS said that. That's a partner, you know what I'm saying? So, some deals are okay we got a deal on paper, what's the difference, how do you run an ecosystem, in your opinion? >> Yeah, it's not trivial. It's not an easy thing. It takes an executive, at that level, it takes a couple of executives coming together-- >> John: From the top, obviously. >> Committing, it's not just money, it's reputation, right? If you're at that level, it's about reputation which then trickles down to the company's reputation, and so within the ecosystem, we want to sort of crawl, walk, run. Let's do some projects-- >> So you're saying reputation in communities is the number one thing. >> I think so, people are not going to go, so you will always have the bleeding edge. Someone's going to go play with a tool, they're going to see if it works-- >> Wow, reputation's everything. >> Yeah. If it fails, they're going to tell, what is the saying, if something fails, if something bad happens you tell twelve people-- >> All right, so give them a compliment. What's BlueTalon do great for you guys? Explain their talent in the ecosystem. >> So BlueTalon's talent in the ecosystem, other than being just great people, we love Carey, is that they-- >> I'll get you to say something bad about him soon, but give him the compliment first. >> They have simplified the complexity of doing security, policy and role-based security for big data. So regardless of where your data lives, regardless of if it's Hadoop, Spark, Flink, Mongo, AWS, you define a policy once. And so if I am in front of the chief governance officer, my infrastructure doesn't have a value problem to them, but theirs does, right? The legal team, when we have to do proposals, this is what gets us through the legal and compliance for GDPR in this, it's that centralized control that is so critical to the capability we provide for big data. If you sprawl your data everywhere, and we know data sprawls everywhere-- >> So you can rely on them, these guys. >> Absolutely. >> All right, BlueData, give them a compliment, where do they fit? >> So they have solved the problem of deploying containers, big data environments, in any cloud. And the notion of ephemeral clusters for big data workloads is actually really, really hard to solve. We've seen a lot of organizations attempt to do this, we see frameworks out there, like Kupernetes, that people are trying to build on. These guys have fixed it. We have gone through the most rigorous security audits at the biggest banks in the world, and they have signed off because of the network segmentation and the data segmentation, it just works. >> I think I'm running a presidential debate, now you got to say something nice about him. No, I mean, Dell EMC we know what these guys do. But for you guys, I mean, how big is BlueTalon, company-wise? I mean, you guys are not small but you're not massive either. >> We're not small, but we're not massive, right. So, we're probably around 40 resources global, and so from our perspective, we're-- >> John: That's a great deal, working with a big gorilla in Dell EMC, they got a lot of market share, big muscle? >> Exactly, and so for us, like we talked about earlier, right, the big thing for us is ecosystem functions. We do what we do really well, right, we build software that does control unified access across multiple platforms as well as multiple distributions whether it be private cloud, on-prem, or public cloud, and for us, again, it's great that we have the software, it's great that we can do those things, but if we can't actually help customers use that software to deliver value, it's useless. >> Do you guys go to the market together, do you just hold hands in front of the customer, bundle products? >> No, we go to market together, so we actually, we work, a lot of our team in enablement is not enabling our customers, it is enabling Dell EMC on the use of our software and how to do that. So we actually work with Dell EMC to train and work-- >> So you're a tight partner. There's certification involved, close relationships, you're not mailing it in. >> And then we're also involved with the customer side as well, so it's not like we go, okay great, now it's sold, we throw up our hands and walk away. >> John: Well, they're counting on you that. >> They're counting on us for the specific pieces, but we're also working with Dell EMC so that we can get that breadth right in their reach, so that they can actually go confidently to their customers and actually understand where we fit and when we don't fit. Because we're not everything to everybody, right, and so they have to understand those pieces to be able to know when that works right and how the best practices are. And so again, we're 40 people, they're, I forget, there were 80,000 at one point? Maybe even more than that? But even in the services arm, there's several thousands of people in the-- >> What's the whole point of ecosystems you're getting at here? Point at the critical thing. You've got a big piece of the puzzle, it's not just they're bundling you in. You're an active part of that, and it's an integration world right, so he needs to rely on you to integrate with his systems. >> Yeah, we have to integrate with the other parts of the ecosystem too, so it really is a three-way integration on this perspective where they do what they do really well, we do what we do and they're complementary to each other, but without the services and the glue from Dell EMC-- >> So when you bring Dell EMC into the deals too? >> We do, so we bring Dell EMC into deals, and Dell EMC sells us through a reseller agreement with them so we actually help jointly either bring them to a deal we've already found, we'll bring services to them, or we'll actually go out and do joint development of customers. So we actually come out and help with the sales process and cycles to actually understand is there a fit or is there not a fit? So, it's not a one-size-fits-all, it's not just a, yes we got something on paper that we can sell you and we'll sell you every once in a while, it really is a way to develop an ecosystem to deliver value to the customer. >> All right, so let's talk about the customer mindset real quick. When you, are they, how far along on them, I really don't know much 'cause I'm really starting to probe in this area, how savvy are they to the partnership levels? I mean, you disclose it, you're transparent about it, but I mean, are customers getting that the partnering is very key? I mean, are they drilling, asking tough questions, are you kind of getting them educated one way, are they savvy about it? They may have been doing partners in house, but remember the enterprise had a generation of down-to-the-bone cutting, outsource everything, consolidation, and then you know, go back around 2010, the uplift on reinvestment hit, so we're kind of in this renaissance right now. So, thoughts? >> The partnership is actually the secret sauce that's part of our sales cycle. When we talk about big data outcomes and enabling self-service, customers assume oh, okay, you guys built some software, you've got some hardware, and then when we double-click into how we make this capable, we say oh, well we partner with BlueTalon and BlueData, and this other, and they go, wait a minute, that's not your software? No, no, we didn't build that. We have scoured the market and we've found partners that we work with and we trust, and all of a sudden you can see their shoulders relax and they realize that we're not just there to sell them more kit. We're actually there to help them solve their problems. And it is a game changer, because they deal with vendors every day. Software Vendor X, Software Vendor Y, Hardware Vendor Z, and so to have a company that they have good relationships with already bring more capabilities to them, the guard comes down and they say okay, let's talk about how we can make this work. >> All right, so let's get to the meat of the partnership, which I want to get to 'cause I think that's fundamental. Thanks for sharing perspective on the community piece. We're being on it, we've been doing, we're a community brand ourselves. We're not a close guard, we're not about restricting and censoring people at events, that's not what we're about. So you guys know that, so appreciate you commenting on the community there. The Elastic Data Platform you guys are talking about, it's a partnership deal. You provide an EPIC software, you guys providing some great security in there. What is it about, what's the benefit? So it's you're leading them to product, take a minute to explain the product and then the roles. >> Yeah, so the Elastic Data Platform is a capability, a set of capabilities that is meant to help our enterprise customers get to that next level of self-service. Data science as a service, and do that on any cloud with any tools in a security-controlled manner. That's what Elastic Data Platform is. And it's meant to plug in to the customer's existing investments and their existing tools and augment that, and through our services arm, we tie these technologies together using their open APIs, that's why that's so critical for us, and we bring that value back to our customers. >> And you guys are providing the EPIC software? What is EPIC software? I mean, I love epic software, that's an epic, I hope it's not an epic fail, so an epic name, but epic-- >> Elastic Private Instant Clusters, it's actually an acronym for what it stands for, that is what it provides for our customers. >> John: So you're saying that EPIC stands for-- >> Elastic Private Instant Clusters. So it can run in a private cloud environment on your on-prem infrastructure, but as I said before, it can run in a hybrid architecture on the public cloud as well. But yeah, I mean, we're working closely with the Dell EMC team, they're an investor, we work closely with their services organization, with their server organization, the storage organization, but they really are the glue that brings it all together. From services to software to hardware, and provides the complete solution to the customers. So, as I think Matt-- >> John: Multi-tenancy is a huge deal, multi-tenancy's a huge deal. >> Absolutely, yeah. Also the ability to have logical isolation between each of those different tenants for different data science teams, different analyst teams, you know, that's particularly at large financial services organizations like Barclays, you spoke yesterday, Matt alluded to earlier. They talked about the need to support a variety of different business units who each have their own unique use cases, whether it's batch processing with Hadoop or real-time streaming and fast data with Spark, Kafka, and NoSQL Database, or whether it's deep learning, machine learning. Each of those different tenants has different needs, and so you can spin up containers using our solution for each of those tenants. >> John: Yeah, that's been a big theme this week too, and so many little things, this one relates to this one, is the elastic nature of how people want to manage the provisioning of more resource. So, here's what we see. They're using collective intelligence, data, hey, they're data science guys, they figured it out! Whatever the usage is, they can do a virtual layer if you will, and then based upon the use they can then double down. So let the users drive this real collaborative, that seems to the a big theme, so this helps there. The other theme has been the centralized, this is the GDPR hanging over one's head, but the, even though that's more of threat and it's a gun to the head, it's the hammer or the guillotine, however you look at it, there's more of enablement around centralization, so it's not just the threat of that, it's other things that are benefiting. >> Right, it's more than just the threat of the GDPR and being compliant with those perspectives, right? The other big portion of this is, if you want to do, you do want to provide self-service. So the key to self-service is that's great, I can create an environment, but if it takes me a long time to get data to that environment to actually be able to utilize it or protect the data that's in that environment by having to rewrite policies from a different place, then you don't get the benefit right, the acceleration of the self-service. So having centralized policies of distributed enforcements gives you that elastic ability, right? Again, we can deploy the central engines again on-premises, but you can protect data that's in the cloud or protect data that's in a private cloud, so as companies move data for their different workloads, we can put the same protections with them and it goes immediately with them, so you don't have to manage it in multiple places. It's not like, oh, did I remember to put that rule over in this system? Oh, no I didn't, oh and guess what just happened to me? You know, I did get smacked with a big fine because I didn't, I wasn't compliant. So compliance-- >> How about Audit, too? I mean, are you checking the Audit side too? >> Yeah, so Audit's a great portion of that, and we do Audit for a couple of reasons. One is to make sure that you are compliant, but two is to make sure you actually have the right policies defined. Are people accessing the data the way you expect them to access that data? So that's another big portion of us and what we do from an audit perspective is that data usage lineage, and we actually tell you what the customer, what the user was trying to do. So if a customer's trying to access the data you see a large group trying to access a certain set of data but they're being denied access to it, now you can look and say, is that truly correct? Do I want them not being-- >> John: Well, Equifax, that thing was being phished out over months and months and months. Not just four, that thing has been phished over 10 times. In fact, state-sponsored actors were franchises of that organization. So, they were in the VPN, so it's not even, so you, so this is where the issues, okay, let's just say that happened again. You would have flagged it. >> We flag it. >> You would have seen the pattern access and said, okay, a lot of people cleaning us out. >> Yep, while it's happening. Right, so you get to see that usage, the lineage of the usage of the data, right, so you get to see that pattern as well. Not only who's trying to access, all right, 'cause protecting the perimeter is, as we all know, is no longer viable. So we actually get to watch the usage of the, the usage pattern so you can detect an anomaly in that type of system, as well as you can quickly change policies to shut down that gap, and then watch to see what happens, see who's continuing to try to hit it. >> Well, it's been a great conversation. Love that you guys are on and great to see the Elastic Data Platform come together through the partnerships, again. As you know, we're really passionate about highlighting and understanding more about the community dynamic as it becomes more than just socialization, it's a business model to the enterprise, as it was in open source. We'll be covering that. So I'd like to go around the panel here just to end this segment. Share something that someone might not know what's going on in industry that you want to point out, that's an observation, an anecdote that hasn't been covered, hasn't been serviced, it could be a haymaker, it could be something anecdotal, personal observation. In the big data world, BigData NYC this week or beyond, what should people know about that may or may not be covered out there that's happened that they should know about? >> Well, I think this one's, people pretty much should know about this one, right, but four or five years ago Hadoop was going to replace everything in the world. And two, three years ago the RDBMS's groups were like, Hadoop will never make it out of the science fair project. Right, we're in a world now where that's no longer true. It's somewhere in between. Hadoop is going to remain, and they're going to be continued, and the RDBMS is also going to continue. So you need to look at ecosystems that can actually allow you to cover both sides of that coin, which we're talking about here, is those types of tools are going to continue together forward. So you have to look at your entire ecosystem and move away from siloed functions to how you actually look at an entire data protection in data usage on environment. >> Matt? >> I would say that the technology adoption in the enterprise is outstripping the organization's ability to keep up with it. So as we deploy new technologies, tools, and techniques to do all sorts of really amazing things, we see the organization lagging in its ability to keep up. And so policies and procedures, operating models, whatever you want to call that, put it under the data governance umbrella, I suppose. If those don't keep up, you're going to end up with just an organization that is mismatched with the technology that is put into place, and ultimately you can end up in a massive compliance problem. Now, that's worst case. But even in best case, you're going to have a really inefficient use of your resources. My favorite question to ask organizations, so let's say you could put a timer on one of the data science sandboxes. So what happens when the timer goes off and the data science is not done? And you've got a line of people waiting for resources, what do you do? What is, how does the organization respond to that? It's a really simple question, but the answer's going to be very nuanced. So if that's the policy, that's the operating model stuff that we're talking about that we've got to think about when we enable self-service and self-security, those things have to come hand-in-hand. >> That's the operational thinking that needs to come through. >> Okay, Jason? >> Yeah, I think even for us, I mean this has been happening for some time now, but I think there still is this notion that the traditional way to deploy Hadoop and other big data workloads on prem is bare metal, and that's the way it's always been done. Or, you can run it in the cloud. But I think what we're seeing now, what we've seen evolve over the past couple of years is you can run your on-prem workloads using docker containers in a containerized environment. You can have this cloud-like experience on-prem but you can also provide the ability to be able to move those workloads, whether they're on-prem or in the cloud. So you can have this hybrid approach and multi-cloud approach. So I think that's fundamentally changing, it's a new dynamic, a new paradigm for big data, either on-prem or in the cloud. It doesn't have to be on bare metal anymore. And we get the same, we've been able to get-- >> It's on-prem, people want on-prem, that's where the action is, and cloud no doubt, but right now it's the transition. Hybrid cloud's definitely going to be there. I guess my observation is the tool shed problem. You know, I said earlier all day, you don't want to have a tool shed full of tools you don't use anymore or buy a hammer that wants to turn into a lawn mower 'cause the vendor changed, pivoted. You got to be careful what you buy, the tools, so don't think like a tool. Think like a platform. And I think having a platform mentality, understanding the system, or operating environment as you were getting to, I think really is a fundamental exercise that most decision makers think about. 'Cause again, your relationship with the Elastic Data Platform proves that this operating environment's evolving, it's not about the tool. The tool has to be enabled, and if the tool is enabled into the platform it should have a data model that falls into place, no one should have to think about it, you get the compliance, you get the docker container, so don't buy too many tools. If you do, make sure they're clean and in a clean tool shed! You got a lawnmower, I guess that's the platform. Bad analogy, but you know, I think tools has been the rage in this market, and now I think platforming it is something that we're seeing more of. So guys, thanks so much, appreciate it. Elastic Data Platform by Dell EMC, with the EPIC Platform from BlueData, and BlueTalon providing the data governance and compliance, great stuff, I'm certain the GDPR, BlueTalon, you guys got a bright future, congratulations. All right, more CUBE coverage after this short break, live from New York, it's theCUBE. (rippling music)

Published Date : Sep 29 2017

SUMMARY :

Brought to you by SiliconANGLE Media And before we get into the relationship that you guys have, the complication of having to deliver all those tools that's the DevOps ethos going mainstream. the ability to dockerize all of those environments, so you got to partner together. that it's going to be a seamless experience, but philosophy-wise you can't do the barney deals, It takes an executive, at that level, and so within the ecosystem, is the number one thing. so you will always have the bleeding edge. If it fails, they're going to tell, what is the saying, What's BlueTalon do great for you guys? but give him the compliment first. critical to the capability we provide for big data. and the data segmentation, it just works. I mean, you guys are not small and so from our perspective, we're-- Exactly, and so for us, like we talked about earlier, on the use of our software and how to do that. So you're a tight partner. we throw up our hands and walk away. and so they have to understand those pieces right, so he needs to rely on you the sales process and cycles to actually understand but I mean, are customers getting that the partnering and all of a sudden you can see their shoulders relax All right, so let's get to the meat of the partnership, Yeah, so the Elastic Data Platform is that is what it provides for our customers. and provides the complete solution to the customers. John: Multi-tenancy is a huge deal, and so you can spin up containers or the guillotine, however you look at it, So the key to self-service is and we actually tell you what the customer, so this is where the issues, You would have seen the pattern access and said, the usage pattern so you can detect an anomaly Love that you guys are on and great to see and the RDBMS is also going to continue. but the answer's going to be very nuanced. that needs to come through. and that's the way it's always been done. You got to be careful what you buy, the tools,

SENTIMENT ANALYSIS :

ENTITIES

EntityCategoryConfidence
BarclaysORGANIZATION

0.99+

JasonPERSON

0.99+

MattPERSON

0.99+

JohnPERSON

0.99+

Jason SchroedlPERSON

0.99+

BlueDataORGANIZATION

0.99+

AWSORGANIZATION

0.99+

VMworldORGANIZATION

0.99+

BlueTalonORGANIZATION

0.99+

Matt MaccauxPERSON

0.99+

Pat GelsingerPERSON

0.99+

New YorkLOCATION

0.99+

80,000QUANTITY

0.99+

Carey JamesPERSON

0.99+

EquifaxORGANIZATION

0.99+

NYCLOCATION

0.99+

4 linesQUANTITY

0.99+

CaseyPERSON

0.99+

40 peopleQUANTITY

0.99+

two partnersQUANTITY

0.99+

twoQUANTITY

0.99+

BigDataORGANIZATION

0.99+

half a dozenQUANTITY

0.99+

OneQUANTITY

0.99+

DellORGANIZATION

0.99+

Linux FoundationORGANIZATION

0.99+

EachQUANTITY

0.99+

Dell EMCORGANIZATION

0.99+

HadoopTITLE

0.99+

Deli EMCORGANIZATION

0.99+

fourQUANTITY

0.99+

twelve peopleQUANTITY

0.99+

yesterdayDATE

0.99+

NoSQLTITLE

0.99+

fourDATE

0.99+

both sidesQUANTITY

0.99+

SiliconANGLE MediaORGANIZATION

0.99+

billionsQUANTITY

0.99+

SparkTITLE

0.99+

bothQUANTITY

0.99+

GDPRTITLE

0.99+

three daysQUANTITY

0.99+

eighth yearQUANTITY

0.99+

over 10 timesQUANTITY

0.99+

KafkaTITLE

0.98+

this weekDATE

0.98+

MongoORGANIZATION

0.98+

2010DATE

0.98+

three-wayQUANTITY

0.98+

FlinkORGANIZATION

0.98+

a dozenQUANTITY

0.98+

eachQUANTITY

0.98+

Strata DataORGANIZATION

0.97+

two separate companiesQUANTITY

0.97+

Day Two Kick Off | Splunk .conf 2017


 

>> Announcer: Live from Washington D. C., it's the CUBE. Covering .conf2017. Brought to you by Splunk. (electronic music) >> Welcome back to the nation's capitol everybody. This is the CUBE, the leader in live tech coverage. And we're here at day two covering Splunk's .conf user conference #splunkconf17, and my name is Dave Vellante, I'm here with with co-host, George Gilbert. As I say, this is day two. We just came off the keynotes. I'm over product orientation today. George, what I'd like to do is summarize the day and the quarter that we've had so far, and then bring you into the conversation and get your opinion on what you heard. You were at the analyst event yesterday. I've been sitting in keynotes. We've been interviewing folks all day long. So let me start, Splunk is all about machine data. They ingest machine data, they analyze machine data for a number of purposes. The two primary use cases that we've heard this week are really IT, what I would call operations management. Understanding the behavior of your systems. What's potentially going wrong, what needs to be remediated. to avoid an outage or remediate an outage. And of course the second major use case that we've heard here is security. Some of the Wall Street guys, I've read some of the work this morning. Particularly Barclays came out with a research note. They had concerns about that, and I really don't know what the concerns are. We're going to talk about it. I presume it's that they're looking for a TAM expansion strategy to support a ten billion dollar valuation, and potentially a much higher valuation. It's worth noting the conference this year is 7,000 attendees, up from 5,000 last year. That's a 40% increase, growing at, or above actually, the pace of revenue growth at Splunk. Pricing remains a concern for some of the users that I've talked to. And I want to talk to you about that. And then of course, there's a lot of product updates that I want to get into. Splunk Enterprise 7.0 which is really Splunk's core analytics platform ITSI which is what I would, their 3.0, which I would call their ITOM platform. UBA which is user behavior analytics 4.0. Updates to Splunk Cloud, which is a service for machine data in the cloud. We've heard about machine learning across the portfolio, really to address alert fatigue. And a new metrics engine called Mstats. And of course we heard today, enterprise content security updates and many several security-oriented solutions throughout the week on fraud detection, ransomware, they've got a deal with Booz Allen Hamilton on Cyber4Sight which is security as a service that involves human intelligence. And a lot of ecosystem partnerships. AWS, DellEMC was on yesterday, Atlassian, Gigamon, et cetera, growing out the ecosystem. That's a quick rundown, George. I want to start with the pricing. I was talking to some users last night before the party. You know, "What do you like about Splunk? "What don't you like about Splunk? "Are you a customer?" I talked to one prospective customer said, "Wow, I've been trying to do "this stuff on my own for years. "I can't wait to get my hands on this." Existing customers, though, only one complaint that I heard was your price is to high, essentially is what they were telling Splunk. Now my feeling on that, and Raymo from Barclays mentioned that in his research note this morning. Raymo Lencho, top securities analyst following software industry. And my feeling George is that historically, "Your price is too high," has never been a headwind for software companies. You look at Oracle, you look at ServiceNow, sometimes customers complain about pricing too high. Splunk, and those companies tend to do very well. What's your take on pricing as a headwind or tailwind indicator? >> Well the way, you always set up these questions in a way that makes answering them easy. Because it's a tailwind in the sense that the deal sizes feed an enterprise sales force. And you need an enterprise sales force ultimately to be pervasive in an organization. 'Cause you can't just throw up like an Amazon-style console and say, "Pick your poison and put it all together." There has to be an advisory, consultative approach to working with a customer to tell them how best to fit their portfolio. >> Right. >> And their architecture. So yes, the price helps you feed that what some people in the last era of enterprise software used to call the most expensive migratory workforce in the world., which is the sales, enterprise sales organization. >> Sure, right. >> But what's happened in the different, in the change from the last major enterprise applications, ERPCRM, and what we're getting into now, is that then the data was all generated and captured by humans. It was keyboard entry. And so there was no, the volumes of data just weren't that great. It was human, essentially business transactions. Now we're capturing data streaming off everything. And you could say Splunk was sort of like the first one out of the gate doing that. And so if you take the new types of data, customer interactions, there are about ten to a hundred customer interactions for every business transaction. Then the information coming out of the IT applications and infrastructure. It's about ten to a hundred times what the customer interactions were. >> Yeah. >> So you can't price the, Your pricing model, if it stays the same will choke you. >> So you're talking about multiple orders of magnitude >> Yes. >> Of more data. >> Yeah. >> And if you're pricing by the terabyte, >> Right. >> Then that's going to cross your customers. >> Right. But here's what I would argue though George. I mean, and you mentioned AWS. AWS is another one where complaints of high pricing. But if, to me, if the company is adding value, the clients will pay for it. And when you get to the point where it becomes a potential headwind, the company, Oracle is a classic at this, will always adjust its pricing to accommodate both its needs as a public organization and a company that has to make money and fund R & D, and the customers needs, and find that balance where the competition can't get in. And so it seems to me, and we heard this from Doug Merritt yesterday, that his challenge is staying ahead of the game. Staying, moving faster than the cloud guys. >> Yeah. >> In what they do well. And to the extent that they do that, I feel like their customers will reward them with their loyalty. And so I feel as though they can adjust their pricing mechanisms. Yeah, everybody's worried about 606, and of course the conversions to subscriptions. I feel as though a high growth, and adjustments to your pricing strategy, I think can address that. What do you think about that? >> It's... It sounds like one of those sayings where, the friends say, "Well it works in practice, "but does it work in theory?" >> No, no. But it has worked in practice in the industry hasn't it? So what's different now? >> Okay. So take Oracle, at list price for Oracle 12C, flagship database. The price per processor core, with all the features thrown in, is something like three hundred thousand, three hundred fifty thousand per core. So you take an average Intel high end server chip, that might have 24 cores, and then you have two sockets, so essentially one node server is 48 times 350. And then of course, Oracle will say, "But for a large customer, we'll knock 90% off that," or something like that. >> Yeah, well exactly. >> Which is exactly what the Splunk guys told me yesterday. But it's-- >> But that's what I'm saying. They'll do what they have to do to maintain the footprint in the customer, do right by the customer, and keep the competition out. >> But if it's multiple orders of magnitude different. If you take the open source guys where essentially the software's free and you're just paying for maintenance. >> (laughs) Yeah and humans. >> Yeah, yeah. >> Okay, that's the other advantage of Splunk, as you pointed out yesterday, they've got a much more integrated set of offerings and services that dramatically lower. I mean, we all know the biggest cost of IT is people. It's not the hardware and software but, all right, I don't want to rat hole on pricing, but that was a good discussion. What did you learn yesterday? You've sat through the analyst meeting. Give us the rundown on George Gilbert's analysis of .conf generally and Splunk as a company specifically. >> Okay, so for me it was a bit of an eye opener because I got to understand sort of, I've always had this feeling about where Splunk fits relative to the open source big data ecosystem. But now I got a sense for what their ambitions are, and what their tactical plan is. I've said for awhile, Splunk's the anti-Hadoop. You know, Hadoop is multiple, sort of dozens of animals with three zookeepers. And I mean literally. >> Yeah. >> And the upside of that is, those individual projects are advancing with a pace of innovation that's just unheard of. The problem is the customer bears the burden of putting it all together. Splunk takes a very different approach which is, they aspire apparently to be just like Hadoop in terms of platform for modern operational analytic applications, but they start much narrower. And it gets to what Ramie's point was in that Wall Street review, where if you take at face value what they're saying, or you've listened just to the keynote, it's like, "Geez, they're in this IT operations ghetto, "in security and that's a La Brea tar pit, "and how are they ever going to climb out of that, "to something really broad?" But what they're doing is, they're not claiming loudly that they're trying to topple the giants and take on the world. They're trying to grow in their corner where they have a defensible moat. And basically the-- >> Let me interrupt you. >> Yeah. >> But to get to five billion >> Yeah. >> Or beyond, they have to have an aggressive TAM expansion strategy, kind of beyond ITOM and security, don't they? >> Right. And so that's where they start generalizing their platform. The data store they had on the platform, the original one, is kind of like a data lake in the sense that it really was sort of the same searchable type index that you would put under a sort of a primitive search engine. They added a new data store this time that handles numbers really well and really fast. That's to support the metrics so they can have richer analytics on the dashboard. Then they'll have other data stores that they add over time. And for each one, you're able to now build with their integrated tool set, more and more advanced apps. >> So you can't use a general purpose data store. You've got to use the Splunk within data. It's kind of like Work Day. >> Yeah, well except that they're adding more over time, and then they're putting their development tools over these to shield them. Now how seamlessly they can shield them remains to be seen. >> Well, but so this is where it gets interesting. >> Yeah. >> Splunk as a platform, as an application development platform on which you can build big data apps, >> Yeah. >> It's certainly, conceptually, you can see how you could use Splunk to do that right? >> And so their approaches out of the box will help you with enterprise security, user, they call it user behavior analytics, because it's a term another research firm put on it, but it's really any abnormal behavior of an entity on the network. So they can go in and not sell this fuzzy concept of a big data platform. They said, they go in and sell, to security operations center, "We make your life much, much easier. "And we make your organization safer." And they call these curated experiences. And the reason this is important is, when Hadoop sells, typically they go in, and they say, "Well, we have this data lake. "which is so much cheaper and a better way "to collect all your data than a data warehouse." These guys go in and then they'll add what more and more of these curated experiences, which is what everyone else would call applications. And then the research Wikibon's done, depth first, or rather breadth first versus depth first. Breadth first gives you the end to end visibility across on prem, across multiple clouds, down to the edge. But then, when they put security apps on it, when they put dev ops or, some future big data analytics apps as their machine learning gets richer and richer, then all of a sudden, they're not selling the platform, because that's a much more time-intensive sale, and lots more of objectives, I'm sorry, objections. >> It's not only the solutions, those depth solutions. >> Yes, and then all of a sudden, the customer wakes up and he's got a dozen of these things, and all of a sudden this is a platform. >> Well, ServiceNow is similar in that it's a platform. And when Fred Luddy first came out with it, it's like, "Here." And everybody said, "Well, what do I do with it?" So he went back and wrote a IT service management app. And they said, "Oh okay, we get it." Splunk in a similar way has these depth apps, and as you say, they're not selling the platform, because they say, "Hey, you want to buy a platform?" people don't want to buy a platform, they want to buy a solution. >> Right. >> Having said that, that platform is intrinsic to their solutions when they deliver it. It's there for them to leverage. So the question is, do they have an application developer kit strategy, if you will. >> Yeah. >> Whether it's low code or even high code. >> Yeah. >> Where, and where they're cultivating a developer community. Is there anything like that going on here at .conf? >> Yeah, they're not making a big deal about the development tools, 'cause that makes it sound more like a platform. >> (laughs) But they could! >> But they could. And the tools, you know, so that you can build a user interface, you can build dashboards, you can build machine learning models. The reason those tools are simpler and more accessible to developers, is because they were designed to fit the pieces underneath, the foundation. Whereas if you look at some of the open source big data ecosystem, they've got these notebooks and other tools where you address one back end this way, another back end that way. It's sort of, you know, you can see how Frankenstein was stitched together, you know? >> Yeah so, I mean to your point, we saw fraud detection, we saw ransomware, we see this partnership with Booz Allen Hamilton on Cyber4Sight. We heard today about project Waytono, which is unified monitoring and troubleshooting. And so they have very specific solutions that they're delivering, that presumably many of them are for pay. And so, and bringing ML across the platform, which now open up a whole ton of opportunities. So the question is, are these incremental, defend the base and then grow the core solutions, or are they radical innovations in your view? >> I think they're trying to stay away from the notion of radical innovation, 'cause then that will create more pushback from organizations. So they started out with a google-search-like product for log analytics. And you can see that as their aspirations grow for a broader set of applications, they add in a richer foundation. There's more machine learning algorithms now. They added that new data store. And when we talked about this with the CEO, Doug Merritt yesterday at the analyst day, he's like, "Yes, you look out three to five years, "and the platform gets more and more broad. "and at some point customers wake up "and they realize they have a new strategic platform." >> Yeah, and platforms do beat products, and even though it's hard sell, if you have a platform like Splunk does, you're in a much better strategic position. All right, we got to wrap. George thanks for joining me for the intro. I know you're headed to New York City for Big Data NYC down there, which is the other coverage that we have this week. So thank you again for coming on. >> Okay. >> All right, keep it right there. We'll be back with our next guest, we're live. This is the CUBE from Splunk .conf2017 in the nation's capitol, be right back. (electronic music)

Published Date : Sep 27 2017

SUMMARY :

Brought to you by Splunk. And of course the second major use case Well the way, you always set up these questions So yes, the price helps you feed that And so if you take the new types of data, So you can't price the, Then that's going to And so it seems to me, and we heard this and of course the conversions to subscriptions. the friends say, "Well it works in practice, in the industry hasn't it? and then you have two sockets, Which is exactly what the Splunk guys told me yesterday. and keep the competition out. If you take the open source guys It's not the hardware and software but, I've said for awhile, Splunk's the anti-Hadoop. And it gets to what Ramie's point was in the sense that it really was So you can't use a general purpose data store. and then they're putting their development tools And the reason this is important is, It's not only the solutions, the customer wakes up and he's got and as you say, they're not selling the platform, So the question is, do they have an application developer and where they're cultivating a developer community. about the development tools, And the tools, you know, And so, and bringing ML across the platform, And you can see that as their aspirations grow So thank you again for coming on. This is the CUBE from Splunk

SENTIMENT ANALYSIS :

ENTITIES

EntityCategoryConfidence
Dave VellantePERSON

0.99+

George GilbertPERSON

0.99+

GeorgePERSON

0.99+

BarclaysORGANIZATION

0.99+

AWSORGANIZATION

0.99+

Doug MerrittPERSON

0.99+

90%QUANTITY

0.99+

24 coresQUANTITY

0.99+

SplunkORGANIZATION

0.99+

five billionQUANTITY

0.99+

yesterdayDATE

0.99+

RamiePERSON

0.99+

three hundred thousandQUANTITY

0.99+

New York CityLOCATION

0.99+

Washington D. C.LOCATION

0.99+

OracleORGANIZATION

0.99+

Fred LuddyPERSON

0.99+

threeQUANTITY

0.99+

last yearDATE

0.99+

two socketsQUANTITY

0.99+

Cyber4SightORGANIZATION

0.99+

three zookeepersQUANTITY

0.99+

AtlassianORGANIZATION

0.99+

WikibonORGANIZATION

0.99+

todayDATE

0.99+

last nightDATE

0.99+

7,000 attendeesQUANTITY

0.99+

GigamonORGANIZATION

0.99+

five yearsQUANTITY

0.98+

ten billion dollarQUANTITY

0.98+

AmazonORGANIZATION

0.98+

48 timesQUANTITY

0.98+

TAMORGANIZATION

0.98+

bothQUANTITY

0.98+

NYCLOCATION

0.98+

each oneQUANTITY

0.98+

three hundred fifty thousand per coreQUANTITY

0.98+

one complaintQUANTITY

0.97+

this yearDATE

0.97+

this weekDATE

0.97+

IntelORGANIZATION

0.97+

5,000QUANTITY

0.97+

HadoopORGANIZATION

0.97+

two primary use casesQUANTITY

0.96+

firstQUANTITY

0.96+

first oneQUANTITY

0.96+

about tenQUANTITY

0.96+

about tenQUANTITY

0.96+

DellEMCORGANIZATION

0.96+

oneQUANTITY

0.95+

Booz Allen HamiltonORGANIZATION

0.95+

350QUANTITY

0.95+

second major use caseQUANTITY

0.94+

CoveringEVENT

0.93+

day twoQUANTITY

0.92+

ServiceNowTITLE

0.92+

7.0TITLE

0.91+

Big DataORGANIZATION

0.89+

a hundred timesQUANTITY

0.89+

dozens of animalsQUANTITY

0.88+

Marc Scibelli, Infor - Inforum 2017 - #Inforum2017 - #theCUBE


 

>> Announcer: Live from the Javits Center in New York City, it's The Cube, covering Inforum 2017. Brought to you by, Infor. >> Welcome back to Inforum 2017. I'm your host Rebecca Knight, along with my co-host Dave Vellante. We're joined by Marc Scibelli, he is the chief creative officer here at Infor. Thanks so much for returning to The Cube. >> Thanks for having me again, it's good to see you guys. >> So last year, the big announcement was H and L Digital, Hook and loop digital. Bring us up to speed, give us a status update of where you are now. >> Well we're a year later, I think what's really important is that we've established our application development framework, which allows us to rapidly deploy our prototypes, rapidly deploy the projects we're working on for a lot of customers. We've had a lot of wins over the last year. We're working closely with Brooklyn Sports, both the basketball team and the stadium and entertainment center. We're working with Travis Perkins, we're working with American Express. So we've got a lot of great client wins in our belt. We've learned a lot over the last year, but most importantly we've been able to actually fine tune our application development framework to bring that stuff to market very quickly for our customers, which has been a very big deal for us. >> So you mentioned a couple of client wins, Brooklyn Sports, let's unpack that a little bit, tell me a little about, tell our viewers specifically what's gone on. >> Yeah so, Brooklyn Nets basketball team here in the U.S., player performance a little bit down, so we're working with the performance coaches, we're working with the telemetric data that's coming out from the players. Things as it pertains to the arc of the ball throw, or the scale to models of how they perform or how much sleep they're getting. We're tying into a lot of IOT devices that the players use. We're bringing all that data into one place for the performance coaches and then allowing them to make better decisions on the field, on the court, in real time. So you'll see actually, behind you guys is our half court. We've actually set up a half court to show some of that data that we're bringing in about player performance. We actually run an NBA player assessment and show your player readiness, I hit like an eight percent readiness (Dave and Rebecca laugh) >> Rebecca: There's still time. >> Yeah five, eight I didn't think I was going to get very far in the NBA. >> High single digits. >> High, yeah, high, real high. So we're working a lot around player performance, certainly. And also with Brooklyn Sports Entertainment around the Barclay Center here in Brooklyn, how they can start to brand that experience. Nobody really has an affinity for an arena, you go and see Beyoncé or you go to watch the Nets. You don't really think about going to the Barclays Center, so how do you start as soon as they walk in the door, engaging with the customer using technology to drive all this value all the way through. How do you find the shortest beverage and bar line. How do you find the cleanest bathroom. How do you find, to get beverage and drinks and food delivered to your seat. That's all going to be technology that's going to drive that. A lot of our clients we've installed the digital backbone underpinning of that with our cloud suite. And now it's our job to commit a certain, creating these apps that differentiate them in the market place, help Barclays compete against other next-gen stadiums. >> So the Nets example it's similar to Moneyball but different, so he's talking the arc of the ball and so the remediation of some of those, the optimization of some of those, is just different training patterns or different exercises or drills that they could do. Whereas Moneyball it's like this unseen value, unbased percentage for example, are there analogs to Moneyball? Like I was listening to an interview with an owner the other day and the interviewer was beating him up about one player and he said well if you look at the deeper analytics, I'm like oh, deeper analytics what does that mean? So are there deeper analytics? >> Absolutely, you know we've left a lot of the basketball to the basketball professionals. When we started this thing the GM said to us, "Should we really get this started with" "you guys? What do you know about basketball?" We looked around and it was like an Englishman next to me and myself and we're like we don't know a lot about basketball but we hope that, that's what you're bringing to the table. We know a lot about how to bring the data science together, we can bring the AI in, we can bring all that together for your performance coaches and work with them Just like we didn't know a lot about farming and agriculture but we can work with feed companies to help them optimize for their customers. So it's not about what we knew about basketball but up to your point, those performance coaches are definitely finding those little nuggets of data to help those teams perform better. I couldn't tell you more off the top of my head cause that's how little I know about basketball. My eight percent performance rating will show you that, but they are looking inside that data and able to find that. And the trick is bringing it to them in real-time, bringing it so that they don't have to go into deep excel documents. That's what they were doing before. It was all stored in excel and they had to go through it and maybe somebody make a pivot table or something. >> Rebecca: Or watching play tapes. >> Or watching play, absolutely, of course. And by being able to assess all of that data too as well and bring that into the feed and be able to actually assess that and report it back into the larger system we're providing. It gives them a lot more visibility so they can find those little nuggets that they know as basketball professionals. >> And Burst is part of this solution? >> Not currently, no, but certainly we will be needing the Burst into that play, yeah. >> So Thomas Perkins is another example -- >> Marc: Travis Perkins. >> Travis Perkins, I'm sorry, that you mentioned. What kind of things are you doing there to make make that company able to really use data more wisely? >> So Travis Perkins, one of the largest building manufacturing supply company in the U.K. over 2000 distribution locations across England, very strong in its footprint. It's a really strong brand in terms of, sort of the Home Depot of the U.K. They put in M3 last year, it was a big announcement and it was a very large initiative for them and that's the digital backbone we talk about. So now it's our job we're coming in now we're automating a lot of their systems for their distribution centers so they get a better customer experience. So when I go into a Travis Perkins distribution center, I can get what I need much quicker so that's kind of the baseline thing that we come in and do. We look at ways to optimize for example if I could fah-bin with my truck and actually just pull my truck fah-bin, you know it's me, my order is ready. I don't need to get out of the truck, they pack my truck and I just drive out the other side. How do we create engagements for visibility models for the distribution managers to be able to see what's selling, what's not selling. Who's performing, who's not performing. Those are the things that we do as the baseline of the experience and then additionally to that, we look at new business models with them. So we're actually helping them think about new ways that they can create subscription models or ecosystem models. So, for example working on, they're working on the tool locker rental, setting up a,basically locker or rental facility, then using software to be able to access that locker and then you sort of create a subscription model to that. I'm able to just pull up, punch in a code, that's my tool locker, I get my tools right out of it and I can drive right off. And then doing it in places geographically that make a lot of sense for them. So that's kind of the best time, I think we get these signature experiences and optimize on top of the backbone, but then we create these whole new business transformation models of these companies, that's really exciting, really helpful. >> So retail's an interesting example everybody's got an amazon war-room trying figure out how to compete, where they can add value. What have you seen specifically in the retail business? >> I just moderated a panel with the CIO of DSW and the COO of Crate and Barrel on either side of me and it was exciting to see their, they feel a disruption but they're certainly eager to take it over. So, on the Crate and Barrel side we're seeing them be, really beat up by the Wayfairs of the world, three billion dollar valuation. They can get the market much quicker, they're running products in a much different way. Where Crate and Barrel has a much longer lead timer, the CPQ model. They've got to configure pricing, quoting, get it out. Takes 12 weeks to get a couch. How do you get, on the supply chain side, how do you get that shorter. So they're working with Infor to get that supply chain shorter. So they can compete on a shorter lead times but we're coming in to help them do is also look at how can you start to create experiences while you're waiting for that couch to be produced. Or while your shopping online what are things that you can do to know how long it'll take to get that item. And now that we just take all that digital backbone of that supply chain and create new experiences for it. On the DSW side we've been working really closely with them on point of sale as well as deep customer experience, apps for them with their employees. They really see their employees as the key tool to driving loyalty to their stores. So, we've been working on brand new apps in the mobile space that'll help their employees be able to serve their customers a lot better, have a much more tied loyalty program to their job performance with the customer's loyalty. So, a lot of great things there that we're working hard on. But certainly it's a massive behemoth of competing against amazon as a retailer. >> So what's your advice then for a company that is, and you're talking about companies that are already being very thoughtful and planful about this transformation, and understanding first of all that they need to transform, that they need to change or else they'll be left behind. So what's your advice for companies that are just starting on it? >> I think we kind of look at this as a holistic approach, we cannot take a little nibble bite-size out of the problem. So when it comes to digital looking at the entire ecosystem, looking at the operations, looking at the customers, looking at the employee. Saying what are we doing on our core backbone of the operations to make that run efficiently, to automate that. Let's do that, let's get that out of the way of all those people, let's make that run as quickly, as streamline as possible. Our cloud suite certainly help companies do that. And then, let's look at how we can start to transform the way they do their, they function inside their business by creating these functionally integrated models between all three. Between the operations, the customer and the employee. And let's create new experiences that live on top of that of that backbone that drive new value and until you do that, until you leverage your brand, like Crate and Barrel can leverage their brand if they just shorten that supply chain and start to optimize how they deliver. DSW can leverage their brand as a shoe warehouse if they provide a larger assortment and a better experience in-store, they can compete against amazon. So, to do that, we need them to, I would recommend companies, think of the approach holistically and not as a small little bites of just let's create this app and this one app is going to solve our problems. It's not, you got this much larger holistic approach you need to take. >> What percent of the Infor portfolio has Hook and Loop touched, affected? >> So, Hook and Loop core, certainly the GA products have touched everything. You'll see tomorrow on-stage Nunzio Esposito, our new head of Hook and Loop core. Who's running the business that when I first met you, I was running. They're doing very well and they've touched, I would say percentage-wise, 80% of the product if not more. Certainly their products are driving our business, like EAM, ACM financials, they have re-invented. And you'll see it tomorrow, they have done some incredible work. They just, they'll be releasing tomorrow, it's pretty exciting, a new UX for an entire cloud suite, so that pretty incredible. How Colman will be integrated into our cloud, it's a big deal so how do you create UX for that. And then certainly of course, how much UX and UY do you take away because you introduced Colman. You could take a lot of UX and UY away, a lot of functionality gets stripped away. So it's changed the methodologies we've used in the Hook and Loop core team but Ninzio has done a great job challenging himself to do that. >> Rebecca you were saying when you read the press releases around Infor they use terms like beautiful and so it's very apple-esque. Where do you get your inspiration? >> I think it's the consumer great products we talked about years ago when I first met you. The idea that how I function, like daily life at home, should echo how I function at work. Certainly now we're getting inspiration for how companies that are born digitally are creating these models that drive them. How we can help other companies do that as well. so, we're inspired by everything that touches us. To be honest , I still use my TEVO, I might be the only person left, (Dave and Rebecca laughing) That's not true they're doing very well >> I like the little sound effects of TEVO, I know what you mean. >> I can't say I'm the only person, but I'm probably the only person that'll admit it. That I love my TEVO. But these are things that I've watched them, not just change their UX like we did with Infor five years ago, but now they've changed their business model, they've changed what they've become as a hub and as a digital solution. How they used media channels to drive their business, I think that's incredible and it's a similar journey we're going on. So, there's a lot to be inspired by. >> Why should the consumer guys have all the fun? >> Marc: Yeah exactly. >> So how do you keep your team, you're the chief creative officer, so how do you, you talked about what inspires you and what inspires the company as a whole but how do you, keep a culture of creativity and innovation going? How do you keep the momentum? >> We've been really fortunate to have a really great support system by the executive team, Charles Phillips, Duncan Angove, certainly have been incredible about needing a team like Hook and Loop. When I met David it was 15 people maybe a little more, and now it's a 120 that run that core team. We launched H and L Digital last year, we were like nine people and now we're over 40. That investment, those dollars they put back into these kind of endeavors are really indicative of that . And I think that it comes through to the creatives and the people that we bring in that this is the kind of investments that Infor is interested in. We have a beautiful working environment inside New York City inside our headquarters. We have a beautiful new garage we just opened up, an innovation lab, we get to play with the greatest toys. I think we're actually very, very fortunate, to be inside a company like Infor and get to work with the people, we get to work with as designers, and as creatives. And that was an up hill slope to keep people motivated to do that as creatives and we call them left brain creators. I think we're there now, we turn away a lot of people to come work for us now. So it's pretty exciting. >> New York, London, Dubai, right? >> That's exactly right thank you, yeah. We are, we opened London just recently, we're opening Dubai next and we have two teams in New York. It's pretty exciting. >> Rebecca: Great. >> Love to see the Dubai. >> Yeah, Dubai is being built up right now, we have an office there already. >> could be the next destination, >> Cube Dubai. >> We should do a cube Dubai, that'd be great, they would love it there. >> Alright. >> I love it. Well Marc-- >> Put that on the list. >> Marc, thanks so much for joining us it's always a pleasure having you on the show. >> Thank you >> I'm Rebecca Knight for Dave Vellante we will have more from Inforum after this.

Published Date : Jul 11 2017

SUMMARY :

Brought to you by, Infor. he is the chief creative officer here at Infor. give us a status update of where you are now. rapidly deploy the projects we're working on So you mentioned a couple of client wins, Brooklyn Sports, or the scale to models of how they perform I was going to get very far in the NBA. and food delivered to your seat. So the Nets example it's similar to Moneyball and able to find that. and bring that into the feed and be able we will be needing the Burst into that play, yeah. Travis Perkins, I'm sorry, that you mentioned. for the distribution managers to be able to see What have you seen specifically in the retail business? and the COO of Crate and Barrel on either side of me that they need to change or else they'll be left behind. of the operations to make that run efficiently, So, Hook and Loop core, certainly the GA products the press releases around Infor they use terms I might be the only person left, I like the little sound effects of TEVO, I can't say I'm the only person, through to the creatives and the people that we bring in We are, we opened London just recently, we have an office there already. they would love it there. I love it. it's always a pleasure having you on the show. we will have more from Inforum after this.

SENTIMENT ANALYSIS :

ENTITIES

EntityCategoryConfidence
Dave VellantePERSON

0.99+

DavidPERSON

0.99+

Marc ScibelliPERSON

0.99+

Rebecca KnightPERSON

0.99+

MarcPERSON

0.99+

RebeccaPERSON

0.99+

DavePERSON

0.99+

Nunzio EspositoPERSON

0.99+

80%QUANTITY

0.99+

Brooklyn SportsORGANIZATION

0.99+

New YorkLOCATION

0.99+

Brooklyn NetsORGANIZATION

0.99+

12 weeksQUANTITY

0.99+

Brooklyn Sports EntertainmentORGANIZATION

0.99+

U.K.LOCATION

0.99+

InforORGANIZATION

0.99+

American ExpressORGANIZATION

0.99+

BarclaysORGANIZATION

0.99+

amazonORGANIZATION

0.99+

Charles PhillipsPERSON

0.99+

EnglandLOCATION

0.99+

15 peopleQUANTITY

0.99+

CrateORGANIZATION

0.99+

Travis PerkinsPERSON

0.99+

New York CityLOCATION

0.99+

last yearDATE

0.99+

BrooklynLOCATION

0.99+

Crate and BarrelORGANIZATION

0.99+

two teamsQUANTITY

0.99+

Thomas PerkinsPERSON

0.99+

nine peopleQUANTITY

0.99+

HookORGANIZATION

0.99+

eight percentQUANTITY

0.99+

excelTITLE

0.99+

fiveQUANTITY

0.99+

DubaiLOCATION

0.99+

a year laterDATE

0.99+

tomorrowDATE

0.99+

U.S.LOCATION

0.99+

LondonLOCATION

0.99+

120QUANTITY

0.99+

NinzioPERSON

0.99+

DSWORGANIZATION

0.99+

eightQUANTITY

0.99+

Home DepotORGANIZATION

0.98+

Travis PerkinsORGANIZATION

0.98+

Duncan AngovePERSON

0.98+

BeyoncéPERSON

0.98+

ACMORGANIZATION

0.98+

five years agoDATE

0.98+

WayfairsORGANIZATION

0.98+

over 40QUANTITY

0.97+

bothQUANTITY

0.97+

firstQUANTITY

0.96+

DSWLOCATION

0.96+

one placeQUANTITY

0.96+

EAMORGANIZATION

0.96+

half courtQUANTITY

0.93+

H and L DigitalORGANIZATION

0.92+