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Tom Broderick, Commvault | Commvault FutureReady


 

>>From around the globe. It's the cube with digital coverage of Convolt future. Ready? 2020 brought to you by Convolt. >>Hi, I'm Stu Miniman and this is the cubes coverage of Convolt future. Ready to help me wrap up our coverage of the event? Happy to welcome back to the program. Trump Geraldo key is the vice president of strategy and chief of staff with Convolt. Tom. Thanks so much for joining us. Thanks to glad to be here. All right. So before we get into the news, Tom, and I love when I get to talk to strategy people, cause you know, you have your 90 day plans, you have your quarterly plans, you have your yearly plans. You're a, you know, year, year and a half into the new regime, of course, Sanjay you're chief of staff for and yourself. So, um, I'm sure coming into 2020, um, a few things probably hit in 2020 that weren't on your initial plan. So, you know, global pandemic and the like tell us a little bit about, you know, how current events, uh, have been impacting, you know, both, both, both of your plans and, and, and, and led to what we saw today. >>Yeah, sure. Great, Stu um, good question. You know, you know, what's interesting is, um, obviously we're in a different world today than where we were last time we spoke at the, at our go conference in the, um, in the fall and, uh, and like everyone else, you know, we're, we're dealing with this new reality. And, um, you know, we're fortunate because we are a software company, which means, you know, from an operational standpoint, um, you know, we're, we're able to, we're able to continue to build products, deliver great software to our customers. And the, like I'd say from a strategy perspective, you know, we're still on course, we, uh, as you saw at the go conference last, last fall, and as you see today, um, we've been building new products, new capabilities, um, you know, under the mantra of intelligent data management, which really is a new direction for the company or a new way that we're framing, uh, the, the, uh, what we're bringing to our customers. >>And while we've had to make some tactical changes inside our business, the fundamental strategy is strong. In fact, I think in a lot of ways it's actually sped up, sped things up. Uh, I think it was a, as we talked about today, um, quite a bit the, uh, digital transformation for organizations is happening, even pastoring them, or people are saying, Hey, you know, where I thought I might've had five, 10 years to, you know, to on this journey, it's actually compressing quite a bit. And we feel like we're in a really good spot. And we feel like we've been building towards, um, the delivering the kinds of capabilities that customers need. So, um, fundamentally things aren't changing for us. And I think, um, I think we're in a good spot today. And hopefully, you know, that is gonna resonate with the marketplace with this series of announcements that we're making, uh, making today. >>Yeah, absolutely. Tom huge forcing function in the marketplace, by what we're seeing today. Um, you, you mentioned, uh, the user conference go from last year. One of the big themes at the show last year was the intelligent data management. So help us understand, you know, connect the dots if you would, uh, between the, the vision and now really it's a whole portfolio refresh, uh, that we're seeing from Convolt today. >>Yeah. So we're, you know, we're building off of 20 years of development in this space, right? We it's so much more than backup. And, uh, you know, I think traditionally Combolt may have gotten a little bit pigeonholed as a backup provider, but really when you look under the covers and you look at our platform, right, it provides true data awareness, automation, agility across your entire estate. And we have almost a thousand patents in this space. So, um, you know, what that platform offers for us is the ability to support lots of different data management services that can be consumed in different ways. And so when we think about intelligent data management, right it's data management services that are delivered in that intelligent way, right through that awareness automation and agility, you know, obviously to the way that we deliver it to customers is, you know, either it's flexible traditional software, right downloadable software, or, um, as an integrated appliance. >>Um, and now even as software, as a service through our metallic offering, because when you look at it, you know, that foundation that metallic is built upon is that same core platform that, you know, our current customers know and enjoy. So, um, you know, when we talk about intelligent data management, that frames the whole story for us. So when we think about, you know, our roadmap going forward as well, it's about what are the new types of data management services that customers are demanding and how can we build that right on that platform, that core platform that we've already been, uh, had developed for so many years, >>You know, Tom, Tom, I'm glad you brought up, uh, some of those different models, uh, the way that people can consume, uh, and purchase, uh, these solutions. Uh, if we look at, uh, you know, the overhaul of the portfolio, they are, uh, one of the pieces I like to understand from you is if you look at pricing, uh, if you look at licensing, um, you know, obviously Convolt has been going along this journey, uh, from, uh, T to be more in the, uh, uh, that subscription model, if you will. So help us understand how the, how the updates fit there. >>Yeah. I, you know, it it's, I'll tell you, it starts with, if you, if you had a chance to see, I'm sure you did see Sanjay's presentation today. You know, a lot of what we're talking about here is simplification and simplifying, not just the user experience, but also the commercial experience, right? So simplifying the usage of the product, but also simplifying the usage. So when we think about it, um, you know, and customers are demanding this more than ever right now, right? Um, obviously this goes back to the new world that we're living in. And, um, if you take that and also consider our expanding portfolio, we need to make sure that we're doing it in a way that makes it easy for customers to consume, um, the different elements of it. So we've taken an approach that makes, um, licensing simple. So first we're, we're aligning licensing to the workload that's being either protected or managed in some other way. >>Right? So for instance, if it's a virtual machine workload, the licensing is by virtual machine. If it's mailbox oriented, it's by user, right. It's aligned to the workload and the procurement methodology that organizations are used to buying for that particular workload. I think in the past things that might've gotten a little bit convoluted, is this terabyte based, is it VM based? Is it user based? Is it instance based? Does it right. And what we've done is we've taken a drastic simplification approach. Uh, I'm looking at that and looking at that, so that as organizations think about their workloads, uh, they don't have to do like math derivatives to figure out what their cost is going to be. The second thing is we wanted to make it more predictable. And so, um, you know, we've had subscription licensing as an option for a few years now, but it's really just been an option, right? >>And now we're going to be more aggressive in terms of how we're offering that. We want to incentivize prescriptions even further. You know, if a customer wants a one year term, we'll provide a one year term, right? If they want a multi year term, we'll provide a multi-year term, it's up to them, but whatever it is, it's going to help them buy what they need rather than be forced to make some sort of massive upfront perpetual license decision. Right? Well, we'll incentivize that sort of predictability. And then lastly, you know, we want to make sure that we're being aggressive and flexible in how we're providing these options to customers. So, you know, if you go back to the intelligent data management comments and being able to deliver different data management services, we want to make sure that we're aggressive when it comes to the solitary use case. >>If I want to back up the thing, I'm going to be very aggressive, right? Combolt's going to have aggressive pricing, uh, for that particular use case. Um, but then what we also want to do is we want to make it attractive to customers to bring their data in environment, even further with, you know, other types of data management capabilities. So we're going to make it easier for customers to do that. And you see that through the portfolio approach that we've announced today. Um, we've really rebuilt our portfolio, I think for, you know, uh, the more modern enterprise and, uh, and we're incentivizing and making it worth customers while to really look at all the different offerings that we have. >>So, Tom, I wonder if you could speak a little bit to the ripple effect of that change that you have to, to the pricing and, and, and the like, um, I thinking about go to market your channel, uh, and you know, compensation for, for along the value chain there, how does that happen? >>So, um, obviously, you know, as we make any kind of change to our portfolio, be it, um, you know, be it adding products or changing the licensing. There's a lot of work that has to go into it behind the scenes. And, you know, this frankly is a big part of what we've changed in the last 18 months. Um, the, uh, and we talked about this a little bit last time. You and I, you and I spoke, you know, it's hard to get an organization to be aligned end to end and even harder when you think about all the downstream effects of that, right. When you've got, you know, distribution layers, and in of course your, your customer base, um, how do you get everybody in sync and aligned with what it is that we're doing? And we've made sure that throughout this process, as we've been leading to today, which is really a combination of a lot of this effort, that, you know, the folks in the organization both internally and externally, that need to be up to speed and need to be aligned to what it is that we're doing are there. >>Right? So it's part of that. Um, part of that process, we've been working on this for months to make sure that we're in a good place. You know, I, I have a saying inside the company, which is sometimes you have to go slow to go fast and it, it relates to, it actually relates to, um, to like motorcycle racing. You know, when you, you know, a motorcycle race, isn't one on the straightaway is when everybody has their throttle wide open it's one, um, before they enter the turns as they're slowing down, because the whole idea is you slow down when you get the bike settled, you get your, you enter the curve, you know, the right trajectory so that you can hit the apex and accelerate out. So when it comes to aligning a big organization and in our, um, distribution and channel infrastructure behind that, going slow means making sure everybody's aligned upfront in the process. And then we can build the plans going forward to make sure that we've got the right information in the right place at the right time, so that the customer can have a great experience at the end of the line. >>Alright, Tom, you, you've now been with Convolt a little over a year, you know, bring us inside a little bit, you know, some of the cultural changes, what surprises you've seen, uh, and, uh, you know, H help us, you know, bring a close to, uh, the Convolt future. Ready? >>Yeah. I'll tell you a stew. It's been, so I've been with, Convolt now a little bit over a year, but a year and a quarter. And, um, it has been a tremendous experience, obviously, we've we have, we've transformed the company. And, you know, if you look at the leadership team, it's, you know, it's a, it's a mixture of new folks and folks that have a lot of experience with the company. Um, and you look throughout the organization between how we operate as I was just talking about, and, um, the kind of innovation that we're delivering to the marketplace, it's founded on a really ideal, you know, we want to, um, we wanted to simplify the business. We wanted to drive innovation and we want to make sure that we're executing and we've been able to rally the company around those three components. And I'll tell you, um, the, the biggest pleasant surprise that I've had inside the organization is the attitude of our people and the openness of the Convolt teams to the kinds of change that we've been making. >>Um, it's been tremendous because without, without their support, there's no way that we would have been able to do this. Um, you know, from employee one to employee, you know, 2,500, you know, we're all like rowing in the same direction to use another analogy. And, um, without that, it would be impossible to make the kinds of changes that we're making now, you know, I I'd also say, you know, it takes it's, um, it takes time and that's one of the things that we've all needed to make sure that we, that we had, you know, getting, getting the whole company aligned, um, and then having the patients to, to make sure that we've got a nice follow-through, um, has been really important. And I think, you know, today is a great example of how far we've taken things at Humboldt and where we think things are headed going forward. And I expect lots more of us, more great things as we move forward through the rest of our, our calendar and fiscal year and into the out years as well. >>All right, Tom, uh, one more final word. Uh, w w what do you want really the customers to have as their takeaway from Convolt future ready? >>Well, I mean, I hope a customer see, you know, the kind of a positive change in momentum that we're making between, you know, what we're trying to, to deliver in terms of value for our customers and how much they can derive out of that. Um, you know, for our PR, you know, when you're, when you're a hammer, everything looks like a nail. So for us, you know, it all comes down to the data and data, you know, is so fundamental to any organization, how they derive value from it. And, you know, we play, I think, an important part in that landscape, and it's our hope that we're delivering the types of services to customers that allow them to extract the value of the data to make them successful. And at the end of the day, that's what we're all about. And I hope that this has been a good, um, experience for customers to see this and, um, and that they can, um, you know, see from it that we we've got momentum behind us. And that we're just going to continue to move this forward. >>All right. Well, Tom, thank you so much data, absolutely huge opportunity for customers as well as Convolt for you and, and all of your ecosystem there, Tom Broderick. Thanks so much pleasure catching up with you. >>Thank you, Sue. Really appreciate it. >>All right. And that brings to a close the cubes coverage of Convolt future. Ready? Check out the cube.net for lots more. You can go back and see the Convolt go that Tom and I have referenced and stay tuned for lots more events that we have coming up. I'm Stu Miniman. And thank you for watching the cube.

Published Date : Jul 21 2020

SUMMARY :

2020 brought to you by Convolt. get to talk to strategy people, cause you know, you have your 90 day plans, you have your quarterly plans, um, you know, we're, we're able to, we're able to continue to build products, And hopefully, you know, that is gonna resonate with the marketplace you know, connect the dots if you would, uh, between the, the vision and now really it's obviously to the way that we deliver it to customers is, you know, either it's flexible traditional So, um, you know, when we talk about intelligent data management, that frames the whole story Uh, if we look at, uh, you know, the overhaul of the portfolio, So when we think about it, um, you know, and customers are demanding this more than ever right now, And so, um, you know, And then lastly, you know, we want to make sure that we're being aggressive and flexible you know, uh, the more modern enterprise and, uh, and we're incentivizing and making be it, um, you know, be it adding products or changing the licensing. you know, a motorcycle race, isn't one on the straightaway is when everybody has their throttle wide open it's one, uh, and, uh, you know, H help us, you know, bring a close to, uh, you know, if you look at the leadership team, it's, you know, it's a, it's a mixture of new folks to make the kinds of changes that we're making now, you know, Uh, w w what do you want really the customers and that they can, um, you know, see from it that we we've got momentum behind us. for you and, and all of your ecosystem there, Tom Broderick. And thank you for watching the cube.

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Ben Di Qual, Microsoft | Commvault GO 2019


 

>>Live from Denver, Colorado. It's the cube covering com vault go 2019 brought to you by Combolt. >>Hey, welcome back to the cube at Lisa Martin with Steve men and men and we are coming to you alive from combo go 19 please to welcome to the cube, a gent from Microsoft Azure. We've got Ben call principal program manager. Ben, welcome. Thank you. Thanks for having me on. Thanks for coming on. So Microsoft combo, what's going on with the partnership? >>They wouldn't have have great storage pond is in data management space. We've been working with Convult for 20 years now in Microsoft and and they've been working with us on Azure for that as long as I can remember not being on that the Azure business for about seven years now. So just a long time in cloud terms like dog ears and it's sort of, they've been doing a huge amount there around getting customer data into the cloud, reducing costs, getting more resiliency and then also letting them do more with the data. So they're a pretty good partner to have and they make it much easy for their customers to to go and leverage cloud. >> So Ben, you know, in my career I've had lots of interactions with the Microsoft storage team. Things have changed a little bit when you're now talking about Azure compared to more, it was the interaction with the operating system or the business suite at had. >>So maybe bring us up to date as those people that might not have followed where kind of the storage positioning inside of Microsoft is now that when we talk about Azure and your title. Yeah, we, we sort of can just, just briefly, we worked very heavily with our own premises brethren, they are actually inside the O team is inside of the Azure engineering old male, which is kind of funny, but we do a load of things there. If he started looking at, firstly on that, that hybrid side, we have things like Azure files. It's a highly resilient as a service SMB NFS file Shafter a hundred terabytes, but that interacts directly with windows server to give you Azure file sync. So there is sort of synergies there as well. What I'm doing personally, my team, we work on scale storage. The big thing we have in there is owl is out blood storage technology, which really is the underpinning technology fault. >>Preapproval storage and Azure, which is an including our SAS offerings, which are hosted on Azure too. So disc is on blood storage of files on blood storage. You look at Xbox live, all these kind of stuff is a customer to us. So we build that out and we were doing work there and that's, that's really, really interesting. And how we do it. And that's not looking at going, we're gonna buy some compute, we're going to buy some storage, we're going to build it out, we're going to run windows or hyper V or maybe VM-ware with hoc with windows running on the VMware, whatever else. This is more a story about we're gonna provide you storage as a service. You didn't get a minimum of like 11 nines at your ability. And and be able to have that scale to petabytes of capacity in one logical namespace and give you multiple gigabytes, double digit gigabytes of throughput to that storage. >>And now we're even that about to multiple protocols. So rest API century. Today we've got Azure stack storage, EU API, she can go and use, but we give you that consistency of the actual backend storage and the objects and the data available via more than just one protocol. You can go and access that via HDFS API. We talk about data lakes all the time. For us, our blood storage is a data Lake. We turn on hierarchal namespace and you can go and access that via other protocols like as I mentioned HDFS as well. So that is a big story about what we want to do. We want to make that data available at crazy scale, have no limits in the end to the capacity or throughput or performance and over any protocol. That's kind of our lawn on the Hill about what we want to get to. >>And we've been talking to the Combolt team about some of the solutions that they are putting in the cloud. The new offering metallic that came out. They said if my customer has Azure storage or storage from that other cloud provider, you could just go ahead and use that. Maybe how familiar and how much I know you've been having about run metallic. >> We were working, we work pretty tightly with the product team over Convolt around this and my team as well around how do we design and how do we make it work the best and we're going to continue working to optimize as they get to beyond initial launch to go, wow, we've got data sets we we can analyze. We knew how to, we wanted out of tune it. Now really we love the solution particularly more because you know the default if you don't select the storage type where you want to go, you will run on Azure. >>So really sort of be cued off to the relationship there. They chose us as a first place we'll go to, but they've also done the choice for customers. So some customers may want to take it to another cloud. That's fine. It's reasonable. I mean we totally understand it's going to be a multicloud world and that's a reality for any large company. Our goal is to make sure we're growing faster than the competitors, not to knock out the competitors altogether because that just won't happen. So they've got that ability to go and, yeah, Hey, we'll use Azure as default because they feel we're offering the best support and the best solution there. But then if they have that customer, same customer wants to turn around and use a competitor of ours, fine as well. And I see people talking about that today where they may want to mitigate risks and say, I'm going to do, I'm doing off office three, six five on a, taken off this three 65 backup. It's cool. You use metallic, it'll take it maybe to a different region in Asia and they're backing up. They still going, well, I'm still all in on Microsoft. They may want to take it to another cloud or even take it back to on premise. So that does happen too because just in case of that moment we can get that data back in a different location. Something >>so metallic talking about that is this new venture is right. It's a Convolt venture and saw that the other day and thought that's interesting. So we dug into it a little bit yesterday and it's like a startup operating within a 20 year old company, which is very interesting. Not just from an incumbent customer perspective, but an incumbent partner perspective. How have you seen over the last few years and particularly bad in the last nine months with big leadership and GTM changes for condo? How has the partnership with Microsoft evolved as a result of those changes? >>Um, it's always been interesting. I guess when you start looking at adventure and everything seems to, things change a little bit. Priorities may change just to be fair, but we've had that tight relationship for a long time and a relationship level and an exec leadership level, nothing's really changed. But in the way they're building this platform, we, we sit down out of my team at the Azure engineering group and we'll sit down and do things like ideations. Like here's where we see gaps in the markets, here's what we believe could happen. And look back in July, we had inspire, which is our partner conference in Las Vegas and we sat down with their OT, our OT in a room, we'll talking about these kinds of things. And this is I think about two months after they may have started the initial development metallic from what I understand, but we're talking about exactly what they're doing with metallic offered as a service in Azure as, Hey, how about we do this? So we think it's really cool. It opens up a new market to convert I think too. I mean they're so strong in the enterprise, but they don't do much in the smaller businesses because with the full feature product, it also has inherent complexibility complexity around it. So by doing metallic, is it click, click, next done thing. They really opening I think new markets to them and also to us as a partner. >>I was going to add, you know, kind of click on that because they developed this very quickly. This is something that I think what student were here yesterday, metallic was kind of conceived, designed, built in about six months. So in terms of like acceleration, that's kind of a new area for Combolt. >>Yeah, and I think, I think they're really embracing the fact about let's release our code in production for, for products which are sort of getting the, getting to the, Hey, the product is at the viable stage now, not minimum viable, viable, let's release in production, let's find out how customers are using it and then let's keep optimizing and doing that constant iteration, taking that dev ops approach to let's get it out there, let's get it launched, and then let's do these small batches of changes based on customer need, based on tele telemetry. We can actually get in. We can't get the telemetry without having customers. So that's how it's going to keep working. So I think this initial product we see today, it's just going to keep evolving and improving as they get more data, as they get more information, more feedback, which is exactly what we want to see. >>Well, what will come to the cloud air or something you've been living in for a number of years. Ben, I'd love to hear you've been meeting with customers, they've been asking you questions, gives us some of the, you know, some of the things that, what's top of mind for some of the customers? What kinds of things did they come into Microsoft, Dawn, and how's that all fit together? >>There's many different conferences of interrelate, many different conversations and there'll be, we'll go from talking about, you know, Python machine learning or AI fits in PowerPoint. >>Yeah. >>It's a things like, you know, when are we gonna do incremental snapshots from the manage disks, get into the weeds on very infrastructure centric stuff. We're seeing range of conversations there. The big thing I think I see, keep seeing people call out and make assumptions of is that they're not going to be relevant because cloud, I don't know cloud yet. I don't know this whole coup cube thing, containers, I don't really understand that as well as I think I need to. And an AI, Oh my gosh, what do we even do there? Cause everyone's throwing the words and terms around. But to be honest, I think would still really evident is cloud is still is tiny fraction of enterprise workloads. So let's be honest, it's growing at a huge rate because it is that small fraction. So again, there's plenty of time for people to learn but they shouldn't go and try. >>And so it's not like you go and learn everything in the technology stack from networking to development to database management to, to running a data set of power and cooling. You learn the things that are applicable to what you're trying to do. And the same thing goes to cloud. Any of these technologies go and look at what you need to build for your business. Take it that step and then go and find out the details and levels you want to know. And as someone who's been on Azure for, like I said, almost seven years, which is crazy long. That was, that was literally like being in a startup instead of Microsoft when I joined and I wasn't sure if I wanted to join a licensing company. It's been very evident to me. I will not say I'm an Azure expert and I've been seven years in the platform. >>There are too many things for for me to be an expert in everything on, and I think people sort of just have to realize that anyone's saying that it's bravado. Nothing else. Oh, people. The goal is Microsoft as a platform provider. Hopefully you've got the software and the solution does make a lot of this easier for the customer, so hopefully they shouldn't need to become a Coobernetti's expert because it's baked into your platform. They shouldn't have to worry about some of these offerings because it's SAS. Most customers are there. Some things you need to learn between going from exchange to go into Oh three 65 absolutely. There's some nuances and things like that, but once you get over that initial hurdle, it should be a little easier. I think it's right and I think going back to that, sort of going back to bear principles going, what is the highest level of distraction that's viable for your business or that application or this workload has to always be done with everything. If it's like, well, class, not even viable, running on premises, don't, don't need to apologize for not running in cloud. If I as this, what's happening for you because of security, because of application architecture, run it that way. Don't feel the need and the pressure to have to push it that way. I think too many people get caught up in this shiny stuff up here, which is what you know 1% of people are doing versus the other 99% which is still happening in a lot of the areas we work and have challenges in today. >>That's a great point that you bring up because there is all the buzz words, right? AI, machine learning cloud. You've got to be cloud ready. You've got to be data-driven to customer. To your point going, I just need to make sure that what we have set up for our business is going to allow our business one to remain relevant, but to also be able to harness the power of the data that they have to extract new opportunities, new insights, and not get caught up with, shoot, should we be using automation? Should we be using AI? Everybody's talking about it. I liked that you brought up and I find it very respectfully, he said, Hey, I'm not an Azure expert. You'd been there seven, seven dog years like you said. And I think that's what customers probably gained confidence in is hearing the folks like you that they look to for that guidance and that leadership saying, no, I don't know everything to know. But giving them the confidence that their tribe, they're trusting you with that data and also helping look, trusting you to help them make the right decisions for their business. >>Yeah, and that's, we've got to do that. I mean, I as a tech guy, it's like I've, I've loved seeing the changes. When I joined Microsoft, I, I wasn't lying. I was almost there go enough. I really want to join this company. I was going to go join a startup instead and I got asked to one stage in an interview going, why do you want to join Microsoft? We see you've never applied to, I'd never wanted to. A friend told me to come in and it's just been amazing to see those changes and I'm pretty proud on that. So when we talk about those things we're doing, I mean, I think there is no shame going, I'm just going to lift and shift machines because cloud's about flexibility. If you're doing it just on cost, probably doing it for the wrong reason. It's about that flexibility to go and do something. >>Then change within months and slowly make steps to make things better and better as you find a need as you find the ability, whatever it may be. And some of the big things that we focus on right now with customers is we've got a product called Azure advisor. It'll go until people, when one, you don't build things in a resilient manner. Hey, do you know this has not ha because of this and you can do this. It's like, great. We'll also will tell you about security vulnerabilities that maybe should a gateway here for security. Maybe you should do this or this is not patched. But the big thing of that, it also goes and tells you, Hey, you're overspending. You don't need this much. It provisions, you provision like a Ferrari, you need a, you just need a Prius. Go and run a Prius because it's going to do what you need. >>I need a paler list and that's part of that trusted suit. Getting that understanding, and it's counterintuitive, but we're now like, it's coming out of mozzarella too, which is great. But seeing these guys were dropping contracts and licenses and basically, you know, once every three years I may call the customer, Hey, how about renewal? Now, go from that to now being focused on the customer's actual success. I've focused on their growth in Azure as a platform. Our services growth, like utilization not in sales has been a huge change. It scared some people away, but it's brought a lot more people in and and that sort of counterintuitive spend less money thing actually leads in the longterm to people using more. >>Absolutely. That's definitely not the shrink wrap software company of Microsoft that I remember from the 90s yeah. might be similar to, you know, just as to get Convolt to 2019 is not the same combo that many of us know from 15 years ago. A good >>mutual friend of ours, sort of Simon and myself before I took this job, he and I sat down, we're having a beer and discussing the merits, all not Yvette go to things like that. Same with Convolt there. They're changing such such a great deal with, you know, what they're putting in the cloud, what they're doing with the data, where they're trying to achieve with things like for data management across on premises and cloud with microservices applications and stuff going, Hey, this won't work like this anymore. When you now are doing it on premises and with containers, it's pretty good to see. I'm interested to see how they take that even further to their current audience, which is product predominantly. You know the it pro, the data center admin, storage manager. >>It's funny when you talked about just the choice that customers have and those saying, aye, we shouldn't be following the trends because they're the trends. We actually interviewed a couple of hours ago, one of customers that is all on prime healthcare company and said, he's like, I want to make a sticker that says no cloud and proud and it just what there was, we don't normally hear from them. We always talk about cloud, but for a company to sit down and look at what's best for our business, whether it's, you know, FedRAMP certification challenges or HIPAA or GDPR, other compelling requirements to keep it on prem, it was just refreshing to hear this customer say, >>yeah, I mean it's just appropriate for them. You do what's right for you. I, yeah, it's no shame in any of it. It's, I mean you don't, you definitely don't get fans by it by shaming people about not doing something right. And I mean I've, I'm personally very happy to fee fee, you know, see sort of hype around things like blockchain die down a little bit. So it's a slow database and we should use it for this specific case of that shared ledger. You know, things like that where people don't have to know blockchain. Now I have to know IOT. It's like, yeah, and that hype gets people there, but it also causes a lot of anxiety and it's good to see someone actually not be ashamed of it. And they agree the ones when they do take a step and use cloud citizen may be in the business already, they're probably going to do it appropriately because have a reason, not just because we think this would be cool, right? >>Well not. And how much inherit and complexity does that bring in if somebody is really feeling pressured to follow those trends. And maybe that's when you end up with this hodgepodge of technologies that don't work well together. You're spending way more in as as business it folks are consumers, you know, consumers in their personal lives, they expect things to be accessible, visible, but also cost efficient because they have so much choice. >>Yeah, the choice choice is hard. It's just a, just the conversation I was having recently, for example, just we'll take the storage cause of where we are, right? It's like I'm running something on Azure, I'm a, I'm using Souza, I want an NFS Mount point, which is available to me in Fs. Great, perfect. what do I use as like, well you can use any one of these seven options like that, but what's the right choice? And that's the thing about being a platform can be, we give you a lot of choices, but it's still up to you or up to app hotness. It can really help the customers as well to make the most appropriate choice. And, and I, I pushed back really hard in terms of best practices and things. I hate it because again, it's making the assumption this is the best thing to do. >>It's not. It's always about, you know, what are the patterns that have worked for other people? What are the anti-patterns and what's the appropriate path for me to take? And that's actually how we're building our docs now too. So we, we keep, we keep focusing on our Azure technology and we're bringing out some of the biggest things we've done is how we manage our documentation. It's all open sourced, it's all in markdown on get hub. So you can go in and read a document from someone like myself is doing product management going, this is how to use this product and you're actually, this bit's wrong, this bit needs to be like this and you can go in yourself even now, make a change and we can go, Oh yeah and take that committed in and dual this kind of stuff in that way. So we're constantly taking those documents in that way and getting realtime feedback from customers who are using it, not just ourself in an echo chamber. >>So you get this great insight and visibility that you never had before. Well, Ben, thank you, Georgie stew and me on the queue this afternoon. Excited to hear what's coming up next for Azure. Makes appreciate your time. Thank you for steam and event. I, Lisa Martin, you're watching the cue from Convault go 19.

Published Date : Oct 16 2019

SUMMARY :

com vault go 2019 brought to you by Combolt. Hey, welcome back to the cube at Lisa Martin with Steve men and men and we are coming to you alive So they're a pretty good partner to have and they make it much easy for their So Ben, you know, in my career I've had lots of interactions but that interacts directly with windows server to give you Azure file sync. And and be able to have that scale to petabytes of capacity in one logical no limits in the end to the capacity or throughput or performance and over any you could just go ahead and use that. you know the default if you don't select the storage type where you want to go, you will run on Azure. So really sort of be cued off to the relationship there. How have you seen over the last few years and I guess when you start looking at adventure and everything seems to, I was going to add, you know, kind of click on that because they developed this very quickly. So that's how it's going to keep working. been meeting with customers, they've been asking you questions, gives us some of the, you know, some of the things that, we'll go from talking about, you know, Python machine learning or AI fits in PowerPoint. of is that they're not going to be relevant because cloud, You learn the things that are applicable to what you're trying to I think too many people get caught up in this shiny stuff up here, which is what you know 1% I liked that you brought up and I find asked to one stage in an interview going, why do you want to join Microsoft? Go and run a Prius because it's going to do what you need. from that to now being focused on the customer's actual success. might be similar to, you know, just as to get Convolt to 2019 is not the same combo that many of us you know, what they're putting in the cloud, what they're doing with the data, where they're trying to achieve with things like It's funny when you talked about just the choice that customers have and those saying, they're probably going to do it appropriately because have a reason, not just because we think this would be cool, And how much inherit and complexity does that bring in if somebody is really feeling pressured to And that's the thing about being a platform can be, we give you a lot of choices, So you can go in and read a document from someone like myself is doing product management going, So you get this great insight and visibility that you never had before.

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Miranda Foster, Commvault & Al Bunte, Commvault | Commvault GO 2019


 

>>Live from Denver, Colorado. It's the cube covering comm vault. Go 2019 brought to you by Combolt. >>Hey, welcome back to the cubes coverage of combo go 19. Stu Miniman is here with me, Lisa Martin and we are wrapping up two days of really exciting wall to wall coverage of the new vault and we're very pleased to welcome a couple of special guests onto the program. To help us wrap up our two days, we have Miranda foster, the vice president of worldwide communications for comm vault and Al Bunty is here, the co founder, former COO and board member. Welcome Miranda and Al. Great to have you on the program. Thanks Lisa. So a lot of energy at this event and I don't think it has anything to do with our rarefied air here in the mile high city. Al, let's start with you. >>Well, there's other things in Colorado. >>There are, yeah, they don't talk about it. They talked about that on stage yesterday. So owl, you have been with convo ball as I mentioned, co-founder. What an evolution over the last 20 years. Can you take us back? >>Surely. So, um, yeah and it's been, it's, it's really kind of cool to see it coming together at this point. But if you go back 20 years when we started this, the whole idea was around data. And remember we walked into a company that was focused on optical storage. Um, we decided it would be a good company to invest in. Um, for two reasons. One, we thought they were really great people here, very creative and innovative and two, it was a great space. So if we believed we believe data would grow and that was a pretty decent thesis to go with. Yeah. And then, then it started moving from there. So I tell people I wasn't burdened with facts so I didn't understand why all these copies were being made of the same set of data. So we developed a platform and an architecture focused on indexing it so you just index at once and then could use it for many different purposes. >>And that just kept moving through the years with this very data centric approach to storage, management, backup protection, etc. It was all about the data. I happened to be lucky and said, you know, I think there's something to this thing called NAS and sand and storage networks and all those things. And I also said we have to plan for fur on scale on our solution of a million X. Now it was only off a magnitude of about a thousand on that, but it was the right idea. You know, you had to build something to scale and, and we came in and we wanted to build a company. We didn't want to just flip a company but we thought there is a longterm vision in it and if you take it all the way to the present here it's, it's really, um, it's, it feels really good to see where the company came from. It's a great foundation and now it will propel off this foundation, um, with a similar vision with great modern execution and management. >>Yeah. Al, when we had the chance to talk with you last year at the show in Nashville, it was setting up for that change. So I want to get your view there. There are some things that the company was working on and are being continued, but there's some things that, you know, Bob hammer would not have happened under his regime. So want to get your viewpoint as to the new Convolt, you know, what, what is, what are some of those new things that are moving forward with the company that might not have in the previous days? >>Yeah, that's a good questions. Do I think Mo, a lot of the innovation that you've seen here, um, would have happened maybe not as quickly. Um, we, the company obviously acquired Hedvig. Uh, we were on a very similar path but to do it ourselves. So you had kind of been a modern, we need to get to market quicker with some real pros. I think, um, the, the evolution of redoing sales management essentially was probably the biggest shift that needed to be under a new regime, if you will. Yeah. >>So Miranda, making these transitions can be really tricky from a marketing standpoint. Talk, talk us through a bit, some of the, how do you make sure trusted yet innovative and new that you've accomplished at this show? >>Well, trust it is obviously the most important because the Bob, the brand that Bob and Al built really embodies reliability for what we provide to our customers. I mean that's what gives them the peace of mind to sleep at night. But I'll tell you, Sanjay has been with us for just eight months now, February of 2019 and it's been busy. We've done a lot of things from a points on J transition with Bob and now to his point we've, we've acquired Hedvig, we've introduced this new SAS portfolio and you're exactly right. What we need to do is make sure that the reliability that customers have come to rely on Convolt for translates into what we're doing with the new Convolt and I think we've done a really good job. We've put a lot of muscle behind making sure, particularly with metallic that it was tried, it was trusted, it was beta tested, we got input from customers, partners, industry influencers. We really built it around the customer. So I think the brand that comm brings will translate well into the things that we've done with these, with these new shifts and movements within the company >>on, on that questions too as well. Um, I think Miranda is a good example of somebody that was with the company before a tremendous talent. She's got new opportunities here and she's run with it. So it's kinda that balance of some, uh, understood the fundamentals and the way we're trying to run the business. And she's grasped the new world as well. So, >>and Rob as well, right? Robin in his new, >>yeah, that's another good point. So that was all part of the transitioning here and Sanjay and the team had been very careful on trying to keep that balance. >>Change is really difficult anywhere, right? Dissect to any element of life. And you look at a business that's been very successful, has built a very strong, reliable brand for 20 years. Big leadership changes, not just with Sanjay, but all of the leadership changes. You know, analysts said, all right, you've got to upgrade your Salesforce. We're seeing a lot of movement in the area. You got to enhance your marketing. We're seeing metallic has the new routes to market, new partner focus, so PSI focuses. We're also seeing this expansion in the market, so what folks were saying, you know a year ago come on is answering in a big way and to your point in a fast way that's not easy to do. You've been here nine years since the beginning. Can you give us a little bit of a perspective, Miranda, about some of the things that were announced at the show? >>How excited everybody is, customers, partners, combo folks. How do you now extend the message and the communications from go globally after the show ends? That's an awesome question. I'm really passionate about this. So you know, Monday we announced metallic, we announced a new head of channels and alliances and Mercer Rowe, we had crazy technology innovation announcements with activate, with the acceleration of the integration with Hedvig with the momentum release that we put out today. We're also doing cool stuff with our corporate social responsibility in terms of sponsoring the new business Avengers coalition. That's something that Chris Powell is really championing here at, at the show and also within combo. So we're very excited about that. And then when you add people like yourselves, you know the tech field day folks, because not everybody can be here, right? Not everybody can be at go. So being able to extend the opportunity for, for folks to participate in combo, go through things like the cube through things like tech field day and using our social media tools and just getting all of the good vibes that are here. Because as Al says, this really is an intimate show, but we try to extend that to anybody who wants to follow us, to anybody who wants to be a part of it. And that's something that we've really focused on the last couple of years to make sure that folks who aren't here can, can get an embrace the environment here at Commonweal go. >>It's such an important piece that you're here helping with the transition I talked about. It's important that some of the existing >>get new roles and do responsibility going forward. What's your role going to be and what should we expect to see from you personally? Somebody has got to mow the lawn. >>Yeah. >>But yes, do I, I'll stay on the board. Um, we're talking through that. I think I'll be a very active board, not just the legal side of the equation. Um, try and stay involved with customers and, and strategies and, and even, uh, potential acquisitions, those kinds of things. Um, I'm also wandering off into the university environment. Uh, my Alma mater is a university of Iowa. I'm on the board there and uh, I'm involved in setting up innovation centers and entrepreneurial programs and that kind of thing. Um, I'll keep doing my farming thing and uh, actually have some ideas on that. There's a lot of technology as you guys know, attacking Nat space. So, and like I said, I'll try to keep a lot of things linked back into a combo. >>What Al can have confidence in is that I will keep him busy. So there's that. And then I will also put on the table, we agree to disagree with our college athletic loyalties. So I'm a big kid just because we don't compete really. Right. So I mean, but if I won Kansas wherever to play, then we would just politely disagree. Yeah. Well that's good that you have this agreement in place. I would love to get some anecdotal feedback from you of some of the things that you've heard over the last three days with all this news, all these changes. What are you hearing from customers and partners who you've had relationships with for a very long time? >>I think they're, I think they're all really excited, but, and maybe I'm biased, but they liked the idea that we're trying to not throw out all the old focus on customers, focus on technologies, continue the innovation. I'm pleased that we, Miranda and the team started taking this theme of what we do to a personal level, you know, recovery and those kinds of things. It isn't just the money in the business outages. It's a really a effect on a personal lives. And that resonates. I hear that a lot. Um, I asked our bigger customers and they've loved us for our support, how we take care of them. The, the intimacy of the partnership, you know, and I think they feel pleased that that's staying yet there's lot of modern Emity if that's a good word. I think fokai was what you, I think it's the blend of things and I think that really excites people. >>We've heard that a lot. You guys did a great job with having customers on stage and as a marketer who does customer marketing programs, I think there's nothing more validating than the voice of a customer. But suddenly today that I thought was a pivot on that convo, did well as Sonic healthcare was on main stage. And then he came onto the program and I really liked how he talked about some of the failures that they've been through. You know, we had the NASA talking yesterday, NASA, 60 years young, very infamous, probably for failure is not an option, but it is a very real possibility whether you're talking about space flight or you're talking about data protection and cyber attacks and the rise of that. And it was really, I'd say, refreshing to hear the voice of a customer say, these are the areas in which we failed. This is how come they've helped us recover and how much better and stronger are they? Not just as a company as Sonic healthcare, but even as an individual person responsible for that. That was a really great message that you guys were able to extend to the audience today and we wanted to get that out. >>I loved that as well. I think that was good. I have also back on driving innovation, I always felt one of my biggest jobs was to not punish people that failed. Yeah. I, you know, with the whole engineering team, the bright people in marketing, I, I would be very down on them if they didn't try, but I never wanted them to feel bad about trying and never punish them. >>And one of the things Matthew said on main stage, first of all, I love him. He's great. He's been a longtime CommonWell supporter. I love his sense of humor. He said, you know, combo came to me and said, can you identify, you know, your biggest disaster recovery moment? And he was like, no, because there's so many. Yes. Right? Like there's so many when you're responsible for this. It's just the unpredictability of it is crazy. And so he couldn't identify one, but he had a series of anecdotes that I think really helped the audience identify with and understand this is, these are big time challenges that we're up against today. And hearing his use case and how con ball is helping him solve his heart problems, I think was really cool. You're right. I loved that too. He said, I couldn't name one. There are so many. That's reality, right? As data proliferates, which every industry is experiencing, there's a tremendous amount of opportunity. There's also great risk as technology advances for good. The bad actors also have access to that sort of technology. So his honesty, I thought was, was refreshing, but spot on. And what a great example for other customers to listen to the RA. To your point, I, if I punish people for failure, we're not going to learn from it. >>Yeah, you'll never move forward. >>Miranda. So much that we learn this week at the shows. Some, a lot of branding, a lot of customers, I know some people might be taking a couple of days off, but what should we expect to be seeing from con vault post go this year, >>continue to innovation. We're not letting our foot off the gas at all. Just continuing innovation as as as we integrate with Hedvig continued acceleration with metallic. I mean those guys are aggressive. They were built as a startup within an enterprise company built on Comvalt enterprise foundation. Those guys are often running, they are motivated, they're highly talented, highly skilled and they're going to market with a solution that is targeted at a specific market and those guys are really, really ready to go. So continued innovation with Hedvig integrate, sorry, integration with Hedvig with metallic. I think you're just going to be seeing a lot more from Combalt in the future on the heels of what we consider humbled, proud leadership with the Gartner magic quadrant. You know the one two punch with the Forrester wave. I think that you're just going to be seeing a lot more from Combalt and in terms of how we're really getting out there and aggressive. And that's not to mention Al, you know what we do with our core solutions. I mean today we just announced a bunch of enhancements to the core technology, which is, which is the bread and butter of, of what we do. So we're not letting the foot off the gas to be sure >>the team stay in really, really aggressive too. And the other thing I'd add as a major investor that I'm expecting is sales. Now I'd love to just your, your final thoughts that the culture of Convolt because while there's some acceleration and there's some change, I think some of the fundamentals stay the same. Yeah, it's, it's right to, and again, that's why I feel we're at a good point on this transition process. You alluded to it earlier, but I feel really good about the leadership that's in, they've treated me terrifically. I'm almost almost part of the team. I love that they're, they're trying to leverage off all the assets that were created in his company. Technology, obviously platform architecture, support base, our support capabilities. I, I told Sandy today I wish she really would have nailed the part about, and by the way, support and our capabilities with customers as a huge differentiator and it was part of our original, Stu knows he's heard me forever. Our original DNA, we wanted to focus on two things. Great technology, keep the great technology lead and customer support and satisfaction. So those elements, now you blend that stew with really terrific Salesforce. As Ricardo says, have you guys talk with Ricardo soon? But anyway, the head of sales is hiring great athletes, particularly for the enterprise space. Then you take it with a real terrific marketing organization that's focused, Oh, had modern techniques and analytics on all those things. You know, it's, it's in my opinion, as an investor especially, I'm expecting really good things >>bar's been set well. I can't think of a better way for Sue and me to our coverage owl veranda. Thank you. This has been fantastic. You've got to go. You get a lawn to mow, you've got a vacation to get onto and you need some wordsmithing would focus your rights. You have a flight ticket. They do five hours. Hi guys. Thank you. This has been awesome. Hashtag new comm vault for our guests and I, Lisa Martin, you've been watching the cubes coverage of Convault go and 19 we will see you next time.

Published Date : Oct 16 2019

SUMMARY :

Go 2019 brought to you by Combolt. So a lot of energy at this event and I don't think it has anything to do with our rarefied air here So owl, you have been with convo ball as I mentioned, co-founder. So I tell people I wasn't burdened with facts And I also said we have to plan for but there's some things that, you know, Bob hammer would not have happened under So you had kind of been a modern, we need to get to market quicker with some real pros. Talk, talk us through a bit, some of the, how do you make sure trusted yet innovative and new that the reliability that customers have come to rely on Convolt for translates into what example of somebody that was with the company before a tremendous So that was all part of the transitioning here and has the new routes to market, new partner focus, so PSI focuses. So you know, Monday we announced metallic, It's important that some of the existing going to be and what should we expect to see from you personally? There's a lot of technology as you guys know, I would love to get some anecdotal feedback from you of some of the things that you've heard over the last three days we do to a personal level, you know, recovery and those kinds of things. That was a really great message that you guys were able to extend to the audience today and we wanted I think that was good. And one of the things Matthew said on main stage, first of all, I love him. So much that we learn this week at the shows. on the heels of what we consider humbled, proud leadership with the Gartner magic So those elements, now you blend I can't think of a better way for Sue and me to our coverage owl

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Ben Di Qual, Microsoft | Commvault GO 2019


 

>>Live from Denver, Colorado. It's the cube covering com vault go 2019 brought to you by Combolt. >>Hey, welcome back to the Q but Lisa Martin with men and men and we are coming to you alive from Conn logo 19 please to welcome to the cube, a gent from Microsoft Azure. We've got Ben Nichol, principal program manager. Ben, welcome. Thank you. Thanks for having me on. Thanks for coming on. So Microsoft combo, what's going on with the partnership? >>They wouldn't have have great storage pond is in data management space. We've been working with Convolt for 20 years now in Microsoft and and they've been working with us on Azure for about as long as I can remember not being on that the Azure business RET seven years now. So just a long time in cloud terms like doggies and it sort of, they'd been doing a huge amount of their around getting customer data into the cloud, reducing costs, getting more resiliency and then also letting them do more with the data. So they were a pretty good partner to have and they make it much easy for their customers to to go and leverage cloud. So Ben, you know, in my career I've had lots of interactions with the Microsoft storage team. Things have changed a little bit when you're now talking about Azure compared to, you know, more. >>It was the interaction with the operating system or the business suite had. So maybe bring us up to date as those people that might not have followed. You know, we're kind of the storage positioning inside of Microsoft is now that when we talk about Azure and your title. Yeah, we, we sort of look and just just briefly, we worked very heavily with our on premises brethren. They actually inside the O S team is inside of the Azure engineering old male, which is kind of funny, but we do a lot of things there. If he started looking at, firstly on that hybrid side, we have things like Azure files. It's a highly resilient as a service SMB NFS file share up to a hundred terabytes but that interacts directly with windows server to give you Azure file sync. So there is sort of synergies there as well. When I'm doing personally my team, we work on scale storage. >>The big thing we have in there is Al is out blood storage technology, which really is the underpinning technology, full Priya tool storage and Azure which is including our SAS offerings which are hosted on Azure too. So disc is on blood storage, our files on blood storage, you look at Xbox live, all these kinds of stuff is a customer to us. So we build that out and we, we are doing work there and that's really, really interesting and how we do it and that's not looking at going we're going to buy some compute, we're going to buy some storage, we're going to build it out, we're going to run windows or hyper V or maybe VMware with windows running on the VMware, whatever else. This is more a story about wigging to provide you storage as a service. You didn't get a minimum of like 11 nines at your ability and and be able to have that scale to petabytes of capacity in one logical namespace and give you multiple gigabytes, double digit gigabytes of throughput to that storage. >>And now we're even moving about to model multiple protocols. So rest API century today we've got Azure stack storage, you pay API, she can go and use, but we give me that consistency of the actual back end storage and the objects and the data available via more than just one protocol. You can go and access that via HDFS API. As we talk about data lakes all the time. For us, our blood storage is a data Lake. We turn on hierarchal namespace and you can go and access that via our other protocols like as I mentioned HDFS as well. So that is a big story about what we want to do. We want to make that data available at crazy scale, have no limits in the end to the capacity or throughput or performance and over any protocol. That's kind of our line in the Hill about what we want to get to. >>And we've been talking to vault team about some of the solutions that they are putting in the cloud. The new offering metallic that came out. They said if my customer has Azure storage or storage from that other cloud provider, you could just go ahead and use that. Maybe how familiar and how much, I know you've been having a run metallic. We were working, we were pretty tightly with the product team over Convolt around this and my team as well around how do we design and how do we make it work the best and we're going to continue working to optimize as they get beyond initial launch to go, wow, we've got data sets we can analyze, we know how to, we wanted out of tune it. Now really we love the solution particularly more because the default, if you don't select the storage type where you want to go, you will run on Azure. >>So really sort of be kudos to the relationship there. They chose us as a first place we'll go to, but they've also done the choice for customers. Say some customers may want to take it to another cloud. That's fine. It's reasonable. I mean, we totally understand it's going to be a multi-cloud world and that's a reality for any large company. Our goal is to make sure we're growing faster than the competitors, not to knock out the competitors all together because that just won't happen. So they've got that ability to go and yet, Hey, we'll use Azure as default because they feel that way, offering the best support and the best solution there. But then if they have that customer, same customer wants to turn around and use a competitor, Val's fine as well. And I see people talking about that today where they may want to mitigate risks and say, I'm going to do, I'm doing all of office three, six, five on a taken office, three, six, five backup. It's cool. Use metallic, it'll take it maybe to a different region in Asia and they're backing up and they still going, well I'm still all in on Microsoft. They may want to take it to another cloud or even take it back to on premises. So that does happen too because just in case of that moment we can get that data back in a different location. Something happens. >>So metallic talking about that is this new venture is right. It's a Combolt venture and saw that the other day and thought that's interesting. So we dug into it a little bit yesterday and it's like a startup operating within a 20 year old company, which is very interesting. Not just from an incumbent customer perspective, but an incumbent partner perspective. How have you seen over the last few years and particularly bad in the last nine months with big leadership and GTM changes for combo? How has the partnership with Microsoft evolved as a result of those changes? >>Um, it's always been interesting. I guess when you start looking at adventure and everything, since things change a little bit, priorities may change just to be fair, but we've had that tight relationship for a long time. At a relationship level and an exec leadership level, nothing's really changed. But in the way they're building this platform, we sit down out of my team, out of the Azure engineering group and we'll sit down and do things like ideations, like here's where we see gaps in the markets, here's what we believe could happen. And look back in July, we had inspire, which is our partner conference in Las Vegas. When we sat down with their OT, our OT in a room, we'll talking about these kinds of things and this is I think about two months after they may have started the initial development metallic from what I understand, but we will talking about exactly what they're doing with metallic offered as a service in Azure is, Hey, how bout we do this? So we think it's really cool. It opens up a new market to Convolt I think too. I mean they're so strong in the enterprise, but they don't do much in smaller businesses because with a full feature product, it also has inherent complexibility complexity around it. So by doing metallic, is it click, click, next done thing. They're really opening, I think, new markets to them and also to us as a partner. >>I was going to ask, you know, kind of click on that because they developed this very quickly. This is something that I think what student were here yesterday, metallic was kind of conceived design built in about six months. So in terms of like acceleration, that's kind of a new area for Combalt. >>Yeah, and I think, I think they're really embracing the fact about um, let's release our code in production for products, which are sort of getting, getting to the, Hey that product is at the viable stage now, not minimum viable, viable, let's release in production, let's find out how customers are using Atlin, let's keep optimizing and doing that constant iteration, taking that dev ops approach to let's get it out there, let's get it launched. And then let's do these small batches of changes based on customer need, based on tele telemetry. We can actually get in. We can't get the telemetry without having customers. So that's how it's going to keep working. So I think this initial product we see today, it's just going to keep evolving and improving as they get more data, as they get more information, more feedback. Which is exactly what we want to see. >>Well, what will come to the cloud air or something you've been living in for a number of years. Ben, I'd love to hear you've been meeting with customers. They've been asking you questions, gives us some of the, you know, some of the things that, what's top of mind for some of the customers? What kinds of things did they come into Microsoft, Dawn, and how's that all fit together? >>There's many different conferences of interrelate, many different conversations and they'll, we will go from talking about, you know, Python machine learning or AI PowerPoint. >>Yeah. >>It's a things like, you know, when are we going to do incremental snapshots from a manage disks? Get into the weeds on very infrastructure century staff. We're seeing range of conversations there. The big thing I think I see, keep seeing people call out and make assumptions of is that they're not going to be relevant because cloud, I don't know cloud yet. I don't know this whole coup cube thing. Containers. I don't, I don't really understand that as well as I think I need to. And an AI, Oh my gosh, what do I even do there? Because everyone's throwing the words and terms around. But to be honest, I think what's still really evident is cloud is still is tiny fraction of enterprise workloads. Let's be honest, it's growing at a huge rate because it is that small fraction. So again, there's plenty of time for people to learn, but they shouldn't go and try and slip. >>It's not like you're going to learn everything in a technology stack, from networking to development to database management to, to running a data set of power and cooling. You learn the things that are applicable to what you're trying to do. And the same thing goes to cloud. Any of these technologies, go and look at what you need to build for your business. Take it to that step and then go and find out the details and levels you want to know. And as someone who's been on Azure for like a cinema seven years, which is crazy long. That was a, that was literally like being in a startup instead of Microsoft when I joined and I wasn't sure if I wanted to join a licensing company. It's been very evident to me. I will not say I'm an Azure expert and I've been seven years in the platform. >>There are too many things throughout my for me to be an expert in everything on and I think people sort of just have to realize that anyone saying that it's bravado, nothing else. The goal is Microsoft as a platform provider. Hopefully you've got the software and the solution to make a lot of this easier for the customer, so hopefully they shouldn't need to become a Kubernetes expert because it's baked into your platform. They shouldn't have to worry about some of these offerings because it's SAS. Most customers are there some things you need to learn between going from, you know, exchange to go into oath bricks, these five. Absolutely. There are some nuances and things like that, but once you get over that initial hurdle, it should be a little easier. I think it's right and I think going back to that, sort of going back to bare principles going, what is the highest level of distraction that's viable for your business or that application or this workload has to always be done with everything. >>If it's like, well, class, not even viable, run it on premises. Don't, don't need to apologize for not running in cloud. If I as is what's happening for you because of security, because of application architecture, run it that way. Don't feel the need and the pressure to have to push it that way. I think too many people get caught up in the shiny stuff up here, which is what you know 1% of people are doing versus the other 99% which is still happening in a lot of the areas we work and have challenges in today. >>That's a great point that you bring up because there is all the buzz words, right? AI, machine learning cloud. You've got to be cloud ready. You've gotta be data-driven to customer, to your point going, I just need to make sure that what we have set up for our business is going to allow our business one to remain relevant, but to also be able to harness the power of the data that they have to extract new opportunities, new insights, and not get caught up with, shoot, should we be using automation? Should we be using AI? Everybody's talking about it. I liked that you brought up and I find it very respectfully, he said, Hey, I'm not an Azure expert. You'd been there seven, seven dog years like you said. And I think that's what customers probably gained confidence in is hearing the folks like you that they look to for that guidance and that leadership saying, no, I don't know everything. To know that giving them the confidence that they're true, they're trusting you with that data and also helping trusting you to help them make the right decisions for their business. >>Yeah. And that that's, we've got to do that. I mean, I, as a tech guy, it's like I've, I've loved seeing the changes. When I joined Microsoft, I, I wasn't lying. I was almost there go inf I really want to join this company. I was going to go join a startup instead. And I got asked to one stage in an interview going, why do you want to join Microsoft? We see you've never applied to that. I never wanted to, a friend told me to come in and it's just been amazing to see those changes and I'm pretty proud on that. Um, so when we talk about, you know, those, the things we're doing, I mean I think there is no shame going, I'm just going to lift and shift machines because cloud is about flexibility. If you're doing it just on cost, probably doing it for the wrong reason, it's about that flexibility to go and do something. >>Then change within months of slowly make steps to make things better and better as you find a need as you find the ability, whatever it may be. And some of the big things that we focus on right now with customers is we've got a product called Azure advisor. It'll go until people want one. You know, you don't build things in a resilient manner. Hey, do you know this is not ha because of this and you can do this. It's like great. Also will tell you about security vulnerabilities that maybe she had a gateway here for security. Maybe you should do this or this is not patched. But the big thing is that it also goes and tells you, Hey, you're overspending. You don't need this much. It provisions, you provision like a Ferrari, you need a, you just need a Prius, go and run a Prius because it's going to do what you need and need to pay a lot less. >>And that's part of that trust. Getting that understanding. And it's counterintuitive that we're now like it's coming out of my team a lot too, which is great. But seeing these guys were dropping contracts and licenses and basically, you know, once every three years I may call the customer, Hey, how bout a renewal now go from that to now being focused on the customer's actual success and focused on their growth in Azure as a platform of our vast services growth like utilization not in sales has been a huge change. It scared some people away but it's brought a lot more people in and and that sort of counterintuitive spin less money thing actually leads in the longterm to people using more. >>Absolutely. That's definitely not the shrink wrap software company of Microsoft that I remember from the 90s yeah, very might be similar to you know, just as volt to 2019 is not the same combo, but many of us know from with 15 >>years and a good mutual friend of ours, sort of Simon and myself before I took this job, he and I sat down, we're having a beer and discussing the merits, all the not evacuate and things like that. Same with. They are changing such, such a great deal with, you know, what they're putting in the cloud, what they're doing with the data, where they're trying to achieve with things like Hedvig for data management across on premises and cloud with microservices applications and stuff going, Hey, this won't work like this anymore. When you now are doing an on premises and we containers, it's pretty good to see. I'm interested to see how they take that even further to their current audience, which is product predominantly, you know, the it pro, the data center admin, storage manager. >>It's funny when you talked about, um, just the choice that customers have and those saying I, we shouldn't be following the trends because they're the trends. We actually interviewed a couple of hours ago, one of Combolt's customers that is all on prime healthcare company and said, he's like, I want to make a secret that says no cloud and proud and it just, what that was, we don't normally hear from them. We always talk about cloud, but for a company to sit down and look at what's best for our business, whether it's, you know, FedRAMP certification challenges or HIPAA or GDPR or other compelling requirements to keep it on prem, it was just refreshing to hear this customer say, >>yeah, I mean it's, it's appropriate for the do what's right for you. I, yeah, it's no shame in any of them. It's, I mean, you don't, you definitely don't get fans by, by shaming people and not doing something right. And I mean, I, I'm personally very happy with the feet, you know, see sort of hype around things like blockchain died down a little bit. So it's a slow database unless you're using for the specific case of that shared ledger, you know, things like that where people don't have to know blockchain. Now I have to know IOT. It's like, yeah. And that hype gets people there, but it also causes a lot of anxiety and it's good to see someone actually not be ashamed of and like, and they grade the ones when they do take a step and use cloud citizen may be in the business already. They're probably going to do it appropriately because have a reason, not just because we think this would be cool. >>Well not and how much inherent and complexity does that bring in if somebody is really feeling pressured to follow those trends and maybe that's when you end up with this hodgepodge of technologies that don't work well together, you're spending way more in as as business it folks are consumers, you know, consumers in their personal lives, they expect things to be accessible, visible, but also cost efficient because they have so much choice. >>Yeah, the choice choice is hard. It's just a, just the conversation is having recently, for example, just we'll take the storage cause of where we are, right? It's like I'm running something on Azure. I'm a, I'm using Souza. I want an office Mount point, which is available to me in Fs. Great. Perfect. what do I use? It's like, well you use any one of these seven options, like what's the right choice? And that's the thing about being a platform company. We give you a lot of choices but it's still up to you or up to harness. It can really help the customers as well to make the most appropriate choice. And I pushed back really hard on terms like best practices and things. I hate it because again, it's making the assumption this is the best thing to do. It's not. It's always about, you know, what are the patterns that have worked for other people, what are the anti-patterns and the appropriate path for me to take. >>And that's actually how we're building our docs now too. So we keep, we keep focusing at our Azure technology and we're bringing out some of the biggest things we've done is how we manage our documentation. It's all open sourced. It's all in markdown on get hub. So you can go and read a document from someone like myself is doing product management going, this is how to use this product and you're actually this bits wrong. This bit needs to be like this, and you can go in yourself, even now, make a change and we can go, Oh yeah, and take that committed in and do all this kind of stuff in that way. So we're constantly taking those documents in that way, in getting real time feedback from customers who are using it, not just ourself and an echo chamber. >>So you get this great insight and visibility that you never had before. Well, Ben, thank you, Georgie stew and me on the Q this afternoon. Excited to hear what's coming up next for Azure. May appreciate your time. Thank you for streaming event. I, Lisa Martin, you're watching the cue from convo. Go 19.

Published Date : Oct 16 2019

SUMMARY :

com vault go 2019 brought to you by Combolt. Hey, welcome back to the Q but Lisa Martin with men and men and we are coming to you alive So Ben, you know, in my career I've had lots of interactions interacts directly with windows server to give you Azure file sync. and and be able to have that scale to petabytes of capacity in one no limits in the end to the capacity or throughput or performance and over any default, if you don't select the storage type where you want to go, you will run on Azure. So really sort of be kudos to the relationship there. So metallic talking about that is this new venture is right. I guess when you start looking at adventure and everything, since things change I was going to ask, you know, kind of click on that because they developed this very quickly. So that's how it's going to keep working. They've been asking you questions, gives us some of the, you know, some of the things that, we will go from talking about, you know, Python machine learning or AI PowerPoint. It's a things like, you know, when are we going to do incremental snapshots from a manage disks? Take it to that step and then go and find out the details and levels you want to know. I think it's right and I think going back to that, Don't feel the need and the pressure to have to push it that way. I liked that you brought up and I find And I got asked to run a Prius because it's going to do what you need and need to pay a lot less. Hey, how bout a renewal now go from that to now being focused on the very might be similar to you know, just as volt to 2019 is not the same combo, audience, which is product predominantly, you know, the it pro, the data center admin, storage manager. best for our business, whether it's, you know, FedRAMP certification challenges They're probably going to do it appropriately because have a reason, not just because we think this would be cool. you know, consumers in their personal lives, they expect things to be accessible, I hate it because again, it's making the assumption this is the best thing to do. This bit needs to be like this, and you can go in yourself, even now, make a change and we can go, So you get this great insight and visibility that you never had before.

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Keynote Analysis, Day Two | Commvault GO 2019


 

>>Live from Denver, Colorado. It's the cube covering comm vault. Go 2019 brought to you by Combolt. >>Hey, good morning. Welcome to the cubes coverage of combo go 19 I'm Lisa Martin and it was stupid man. Hey Sue. Hey Lisa. Are you ready? I was going to ask you. Yes. Are you ready? >>I believe the statement this morning was, we're born ready. >>We are born ready? Yes. That was a big theme this morning. It's the theme of the event here at con Volvo 19 in Colorado and great parody this morning of all these old video clips of all these actors including the Lego movie stars from saying I'm ready. Even SpongeBob. That one got me, so we had a great day. Yesterday's to love some news came out Monday and Tuesdays a lots of great stuff to talk about. We had there a lot of their C level execs and let a new changes a call yesterday. Really got the vibe of, Hey, this is a new Combalt. >>It's interesting Lisa, because one of the things we've been talking about is the 20 years of pedigree that the company has. This Andre Mirchandani said yet they're doing some new items. I was talking to some of the partners in there like how come metallics like a separate brand, don't you worry about brand spread? We knew a thing about having too many brands on the program so it is the history, the experience, the lessons learned, the war chest as they said of all of the things that have gone wrong over the years and I sure know that from my time living on the vendor side is there's no compression algorithm for all the experience you've had and like, Oh we fixed something in that stays in the code as opposed to there's something brand new might need to work through things over time but metallic a separate brand but leveraging the partnerships and the go to market and the experience of Convolt overall. >>So if you want, my quick take is, you know metallic. I definitely, I think coming out of here is the thing we will be talking the most about their SAS plus model. I want to see how that plays in the marketplace. As I probed Rob, when we interviewed him, customers, when you think about SAS, it should just be, I worry about my data and I get up and running and they said they have a very fast up and running less than 15 minutes. That's great. But some of that optionality that they built in, Oh well I can bring this along or I can add this and do this. It's always worried that a wait, do I have to remember my thing? And as it changes down the road, do I have everything set up right? Those are things that we're trying to get away from when we go to a SAS or cloud model. >>And to your point, another theme of the show has been about operational simplification, not just what Combolt is doing internally to simplify their operations, but what they need to deliver to customers. Customers want simplicity rates. Do we, we talk about that at every show regardless of industry, but there is this, this line, and maybe it's blurring, >>like we talked a lot about blurred lines yesterday of too much choice versus simplification. Where's the line there? >> Yeah and a great point Lisa, so one of the items Sandra Mirchandani said yesterday in his keynote was that blurring the line between primary and secondary storage and I probed him on our interview is Convolt going into the primary storage market with Hedvig. Hedvig has got a, you know, a nice offering, strong IP, good engineering team. I think they want to make sure that customers that have bought head vigor want to keep buying Hedvig we'll do it, but it really, I think two years from now when you look back at is that core IP, how does that get baked into the solution? That's why they bought it. That's where it's going to be there. I don't think we're going to be looking two years from now and saying, Oh wow know Convolt they're going up against all the storage star Walton competing a bit gets HCI and everything. >>They have a strong partnership, so I think I got clarity on that for the most part, even though the messaging will will move over time on that, it will move over time on that. >> That's a good point that the song blurred lines kept popping into my head yesterday as we were talking about that. But one of the things that was clear was when we spoke with Rob Kalusi and about metallic, we spoke with Avinash Lakshman about Hedvig Sanjay as well as Don foster. They're already working on the technical integration of of this solutions and we even spoke with their VP of pricing. So from a customer, from a current Hedvig customer perspective, there is focus on that from Combolt's perspective. It's not just about integrating the technologies and obviously that has to be done really well, but it's also about giving customers that consistency and really for combo kind of a new era of transparency with respect to pricing. >>And another thing we talked about some of that transformation of the channel and Mercer row came on board only a couple of days officially on the job. He's helped a number of companies get ready for multicloud and absolutely we've seen that change in the channel over the last five to 10 years. Know back in his days when he was at VM world at VMware there the channel was, Oh my gosh, you know, when Amazon wins we all lose and today we understand it as much more nuance there. The channel that is successful partners with the hyperscale cloud environments, they have practices built around it. The office three 65 and Microsoft practices are an area that Convolt in their partners should be able to do well with and the metallic will tie into as well as of course AWS. The 800 pound gorilla in this space will be there. Combolt plays into that and you know, setting the channel up for that next generation with the SAS, with the software and living in a broader multicloud environment is definitely something to watch you a lot of news about the channel, not just from a leadership standpoint but also so metallic for the mid market >>really delivered exclusively through the channel but also the new initiative that they have. And we talked a little bit about this yesterday about going after and really a big focus with global systems integrators on the largest global enterprises. And when we spoke with their GTM chief of staff yesterday along with Mercer with Carmen, what they're doing, cause I said, you know, channel partners, all the channel partners that they work with work with their competitors. So you have to really deliver differentiation and it can't just be about pricing or marketing messaging goes all the way into getting those feet on the street. And that's another area in which we heard yesterday Combolt making strategic improvements on more feet on the street co-selling with partners, really pulling them deeper into enablement and trainings and to them that's one of the key differentiators that they are delivering to their partners. Yeah >>and Lisa, he, we got to speak to a number, a couple of customers we have more coming on today. It's a little bit telling that you know the average customer you talk to, they have five 10 years of experience there. They are excited about some of the new offerings, but as we've said many times metallic, the new Hedvig we want to talk to the new logos that they're going to get on board. That is something that for the partners has been an incentive. There were new incentives put in place to help capture those new logos because as we know, revenue was actually down in the last fiscal year a bit and Convolt feels that they have turned the corner, they're all ready to go. And one other note I'd like to make, the analogy I used last year is we knew a CEO was canoe CEO search was happening, a lot of things were in motion and it's almost as if you were getting the body ready for an organ transplant and you make sure that the antibodies aren't going to reject it. And in conversation with Sanjay, he was very cognizant of that. His background is dev offs and he was a CIO. We went for it, he was the CEO of puppet. So he's going to make things move even faster. And the pace of change of the last nine months is just the beginning of the change. And for the most part I'm not hearing grumbling underneath the customer seem fully on board. The employees are energized and definitely there was good energy last year, but a raise of the enthusiasm this year. >>Well Stu, first of all, you have just been on fire the last two days comparing their CEO transition to getting a body ready for a transplant. It's probably one of the best things I've heard in a long time. That was awesome. But you're right, we've heard a lot of positivity. Cultural change is incredibly difficult. You talked a minute ago about this as a 20 year old company and as we all have all experience and the industries in which we're in, you know, one of the things that's important is, is messaging that experience and talking about the things that that worked well, but also the things that didn't work well, that they've learned from that message was carried through the keynote this morning. That three customers on stage that we saw before we had to come to the side. And I, I had, my favorite was from Sonic healthcare. Matthew McCabe's coming on in shortly with us and I always appreciate, you know, I think the voice of the customer is the best brand validation that you can get. However, what's even better is a customer talking about when the technologies that they're using fail because it does happen. How are they positioned with the support and the training and the education that is giving them to make those repairs quickly to ensure business continuity and ensure disaster recovery. I think that to me that speaks volumes about the legacy, the 20 years of experience that combo has. >>Yeah, no, Lisa, you're absolutely right. There's certain products out there that we talk about uptime in 100% in this space. You, I believe the stat was about 94% success rate and we had NASA in the keynote yesterday talking about success versus partial success versus failures and Convolt really embraces that and has customers that we'll talk about that because there are times that things will happen and there are things that you need to be able to recover from ransomware. Often it is not a question of if, when it is going to be happened, at least. The other thing I want to get your comment on Jimmy chin who is the director and one of the, the cameraman of the free solo Oscar-winning free solo documentary definitely gave me a little bit of, Oh my gosh, look at some of the Heights and I was nervous just looking at some of this stuff they're doing. I like a little bit of lightweight hiking. I'm not a mountain climber, nothing like that. But he talked about when the camera goes on, there's that added pressure that goes on and it's sitting there. It's like, yeah, you know, we sit here live all day doing that. There's that, that energy to perform. But you know, we all appreciate the everybody watching and understanding that we're all human here and every time, every once in awhile a word or a mistake gets in there, but we keep going summit. Yeah, >>that's life. But also Jimmy chin, phenomenal. I think at 2018 they just won the Oscar just earlier this year for free. Solo. I have to watch that this weekend. But a couple of things that he talked about is that failure is a huge part of preparation. Couldn't agree more. What a simplified statement for somebody that not only has has skied Everest, the climbed Meru, I think they call it the shark fin of India, but what you talked about with what he documented with free solo and all of the thousands of sequences and he talked about that, Alex, I'm forgetting his last name, the guy who closed, who free soloed, El Capitan, all of these different failure scenarios that he rehearsed over and over again in case he encountered any of them, he would immediately be to remedy that situation and get himself back on track. I thought that message to me, failure is a good F-word if you use it properly. You know NASA, you mentioned yesterday and NASA was famous for coining in the 60s failure is not an option and I always say onto that cause I used to work for NASA, but it's a distinct possibility. And so what Jimmy chin shared this morning was electrified, but it also was a great understatement of what Combolt is helping their customers. We have to help you prepare for this. We can't help you prepare for all of it. As you mentioned, ransomware, it's not if but when. >>Well, right and both NASA and when the climbing is understanding where something could go wrong and therefore what the failures scenarios are. So you know rockets today you can't have a failure and by failure they mean look, if the rocket isn't going to work or something goes wrong, we need to make sure we don't have loss of life. That is something that if you look at blue origin and SpaceX that is pre eminent in there is we can't have another challenger disaster. We can't have some of these environments where we have the loss of human life. So that is number one. Some of the other ones, sometimes we know that the unknown happens or things don't go quite right. So being prepared to understand if something goes wrong, how do we recover from that? And that brings us back to the whole data protection and recovery of the environment because the best laid architecture, eventually something will happen and therefore we need to make sure that that data, the lifeblood of the company is able to be recovered and used and that the business can go forward even if some piece of infrastructure or some attack got through. >>There are, and there's inherent risk in every industry, whether you're talking about healthcare data, we talked with AstraZeneca yesterday, you know, genetics, clinical data, or you're talking about a retailer, doesn't matter. There's an inherent risks with every business and one of the most important things that I got out of the NASA talk yesterday, Jimmy Chin's talked today, some of the customers, is that preparation is key. You can't be over prepared. You really can't act fact. He said that you can't be overprepared in his line of work, but I think it applies to the inherent risks that any business has. Managing data. As we talk about Sue all the time, it's the lifeblood. It's the new oil. It is. It has to be available, accessible 24 by seven if it isn't and can't be. Businesses are massive risk in this day and age. Competitive competitors who have maybe better risk fault tolerance scenario in play. >>So that risk that they have to mitigate comes a preparation. We're going to be talking with Sandra Hamilton in just a few minutes about who leads customer success for combo. Really want to dig into the training, the support. We've heard that articulated from customers on stage that I don't wake up in the middle of the night anymore because I have this support from my trusted vendor combo and that is critical to any business staying up. Absolutely. We're going to hear from number of customers. I'm sure they're ready and we are ready for day two. We are ready. See, let's have a great day. Yeah, thanks. All right, so Sue and I will be right back with our first guest on day two of our coverage of comm Volkow for Stu. I'm Lisa Martin. We'll be right back.

Published Date : Oct 16 2019

SUMMARY :

Go 2019 brought to you by Combolt. Are you ready? It's the theme of the event here at con Volvo 19 in Colorado all of the things that have gone wrong over the years and I sure know that from my time living on the vendor side is And as it changes down the road, do I have everything set up right? And to your point, another theme of the show has been about operational simplification, Where's the line there? him on our interview is Convolt going into the primary storage market with They have a strong partnership, so I think I got clarity on that for the most part, But one of the things that was clear was when we spoke with Rob Kalusi and about the last five to 10 years. that's one of the key differentiators that they are delivering to their partners. That is something that for the partners has been an incentive. have all experience and the industries in which we're in, you know, one of the things that's important is, look at some of the Heights and I was nervous just looking at some of this stuff they're doing. We have to help you prepare for this. Some of the other ones, sometimes we know that the we talked with AstraZeneca yesterday, you know, genetics, clinical data, So that risk that they have to mitigate comes a preparation.

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Sandra Hamilton, Commvault | Commvault GO 2019


 

>>Live from Denver, Colorado. It's the cube covering comm vault. Go 2019 brought to you by Combolt. Hey, >>I'll come back to the cube date to have our coverage of Combalt go. 19 Lisa Martin with Stu. Met a man. We are in Colorado. Please welcome to the cube Sandy Hamilton, the VP of customer success. Been a convo four and a half months. So welcome to the Q book and the call. Sandy, thank you very much for having me. I really appreciate the opportunity to sit here with you this morning and share a little bit about what's going on at Commonwealth and it's been great. You guys are here. It's been fantastic. We had a great day yesterday. We got to speak with Sanjay, with Rob, Don foster, Mercer, a whole bunch of your customers. Well exactly the vibe, the positivity from the channel to the customer to the course. Even the OJI calm ball guys that I worked a couple of 10 years ago that are still here, it does really feel like a new combo and you're part of that on. >>Sanjay probably brought you in and the spring of 2019 and we've seen a lot of progress and a lot of momentum from comm vault in terms of leadership changes, sills structured new programs for channel. Exciting stuff. You kicked off this morning's keynote and you had the opportunity to introduce Jimmy Chen who if you haven't seen free solo, I haven't seen it. I'm watching it as soon as they get home from us. Amazing. But what a great way to introduce failure and why it's important to be prepared because it is going to happen. I just thought that was a great tone. Especially talking with you. Who leads customer success. >> Absolutely. Thank you Lisa very much and good morning Sue. Appreciate it. You know it's interesting cause when I think about customer success here at Comvalt, there's so many different facets to it. There really is all about engaging with our customers across everything that they do and we want to make sure our customers are prepared for something that will likely happen to them someday. >>Right. We have one of our customers talking about a cyber attack down there on their environment and how we were actually able to help them recover. So it's also that preparedness that Jimmy talked about, right? And making sure that you are training as much as you can, being prepared for what may come and knowing how to recover from that as he, as he talked about. I also think one of the things that we do really well is we listened to our customers when they give us feedback. So it's about how did those customers use what we did differently or how did they try it? And it wasn't exactly what they thought. And so how do we continue to innovate with the feedback from our customers? >>Sandy, one of the things we're hearing loud and clear from your customers is they're not alone. They're ready. I love, we have, Matthew is coming on a little bit later talking about, he's like, I'm here and my other person that does disaster, he's here too. So you know, I'm doing my own free solo. We've been talking about in tech, it's the technology and the people working together. You talked a little bit in your keynote about automated workflows, machine learning, talk about some of those pieces as to how the innovation that Combolt's bringing out is going to enable and simplify the lives of, >>yeah, I mean I think it, I think it does come down to how are we really taking care of the backend, if you will, from a technology perspective and what can we make more automated, you know, more secure. You know, you think about things like, I was even talking about new automated workflows around scheduling, even your backup windows, right? And if you think about, you know, the complexity that goes into scheduling all of that across all of your environments, we have the ability to actually have you just set what your windows should be and we'll manage all the complexities in the background, which allows you to go do things like this for customers to come to do things like this. >>So Sandy, I tell you, some of us, there's that little bit of nervousness around automation and even customers talking about, Oh well I can just do it over text. And I'm just thinking back to the how many times have I responded to the wrong text thread and Oh my gosh, what if that was my, you know, data that I did the wrong thing with. >>Yeah. Yeah. I mean, you know, one of the things that I love about this company, and again I've been here for a short period of time, but our worldwide customer support organization is just, you know, one of the hallmarks I think of this company, right? And how we're actually there for those customers at any point in time whenever they need any type of um, you know, help and support. And it isn't just the, you know, when you actually need that, when something goes wrong, it's also proactively we have professional services people, you know, we have all kinds of folks in between. Our partners play a huge role in making sure that our customers are successful with what they have going on. Let's dig into and dissect the customer life cycle. Help us understand what that's like for one and existing combo customer. Cause we talked to a couple of yesterday who've been combo customers for you know, a decade. >>So walk us through a customer life cycle for an incumbent customer as well as a new customer who is like Sanjay said yesterday, one of the things that surprised him is that a lot of customers don't know Combolt so what's the life cycle like for the existing customers and those new ones? >> Yeah, so you know, our fantastic install base of customers that we have today, one of the things that we are striving to continue to do is to make sure we're engaged with them from the beginning to the end. And the end isn't when they end, it's when you know, we're then fully deployed helping them do what they need to go in their environment. I think one of the great things about where we are with Comvalt right now is we actually have new products, new technologies, right? Have you guys had been exposed to, how are we making sure that the customers that we've had for a while are truly understanding what those new capabilities are? >>So if you think about it for us, it's how are we helping them to actually do more with their existing Convolt investment and potentially leverage us in other ways across their environment. Um, so we have, you know, our team of, you know, great, uh, you know, sales reps as well as our fantastic, you know, sales engineers, um, all the way through. Again, you know, PS and support, those people are always in contact with our customers, helping them to understand what we can really do across that life cycle and if they need to make changes along the way, we're here to help them, you know, do that as well. For a newer customer. One of the things that we're really focused on right now is that initial sort of onboarding for them and what set experience like for those customers. So having more of a, of a programmatic touch with those customers to make sure that we're more consistent in what we're doing. So they are actually receiving a lot of the same information at the same time and we're able to actually help them actually frankly in a more accelerated fashion, which is I think really important for them to get up and running as well. >>And when we talked about metallic yesterday with Rob and some other folks and I think a gentleman from Sirius, one of your launch partners, yes, Michael Gump. And you know the fact that that technology has the ability for partners to evaluate exactly what is going on with their customers so that they can potentially be even predictive to customers in terms of whether they're backing up end points or O three 65 I thought that was a really interesting capability that Colombo now has. It's giving that insights and the intelligence even to the partners to be able to help those customers make better decisions before they even know what to do makes exactly. >>They and their son, our partners are such a key part here to everything that we're really trying to do. And especially with the metallic, it's all through partners, right? And so we're really trying to drive that behavior and that means we've really have to ensure that we are bringing all of those partners into the same fold. They should have the same, you know, capabilities that we do. It's one of the, one of the also things that I'm trying to work on right now is how are we making sure our partners are better enabled around the things that we have in the capability. So we're working on, as part of those partner programs that you mentioned is do they have the right tools, if you will, and knowledge to go do what they need to go do to help our customers as well because it really is a partnership. >>Yeah. So Sandy, we've been looking at various different aspects of the change required to deliver metallic, which is now a SAS offering from a services and from a support standpoint, I think of a different experience from SAS as opposed to enterprise software. So bring, bring us, bring us your perspective. Yeah. This >>comes back a little bit to the onboarding experience, right? Where it's got to be much more digital touch. It's gotta be much more hands off cause that's the way the are thinking about buying metallic in the first place. Right? They don't have to have a sales rep, they can go by metallic, you know, frankly on their website right now, metallic.io, you know, you can go there, you can get everything you need to get started. Um, and so we want to make sure that the customers have different ways of engaging. And so some of that could very much be digital. Some of that can be, you know, different avenues of how they're working. They're wanting to work with us. But when you also then think about that type of a model, you start to think about consumption matters, right? And how much they're using and are they using everything that they purchased. >>And so we actually have a small team of customer success managers right now in the organization that are working with all of the new customers that we have in the SAS world to say, how are you doing? How's that going? You know, how's your touch? Is there anything that's presenting a challenge for you? Making sure they really do fully understand the capabilities end to end of that technology so that we can really get them onboarded super quick. As you probably know from talking to those guys, we're not having any services really around metallic cause it's not designed to need those services, which is huge. You know, I think in not only the SAS space but for Convolt as well. I think it's a new era and it also provides, frankly an opportunity for our partners to continue to engage with those customers going forward as well. >>One of the first things that I reacted to when I saw metallic, a Combalt venture was venture. I wanted to understand that. And so as we were talking yesterday with some of the gentlemen I mentioned, it's a startup within Combalt. Yeah. So coming from puppet but shoot dead in which Sonjay Mirchandani ran very successfully. Got puppet global. Your take on going from a startup like puppet to an incumbent like convo and now having this venture within it. Yeah. You know, I think it's one of the brilliant things that Sanjay and the team did very early on to recognize what Rob Calu, Ian and the rest of the folks were doing around this idea of what is now metallic. And they had been noodling it and Sanjay's like, that's got a really good opportunity. However we got to go capitalize on that now and bring that to market for our customers now. >>And if we had continued on in the way that we were, which is where it was night jobs and we didn't necessarily have all the dedicated people to go do it, you know, we may not have metallic right now. And so it was, it was really a great thing within the company to really go pull those resources out of what they were doing and say, you guys are a little startup, you know, here you go do it. And we actually had a little celebratory toast the other night with that team because of what, just a fantastic job that they've done. And one of the common threads in something everybody said was the collaboration that it really brought, not only within that team but across Combalt because there's a singular goal in bringing this to market for our customers. So it's been a great experience. I think we're going to leverage it and do more. So Sandy, >>before we let you go, need to talk a little bit about the. >>Fabulous. If I had one here I would, but I don't. So, um, a couple of months ago at VMworld, I don't know if you guys were there, you guys were probably there. Um, we actually started this thing called the D data therapy dog park. And there we had a number of puppies and they were outside. Folks came by, you know, visited. They stopped, they distressed, they got to pet a puppy. I mean, the social media was just out of this world, right? And we had San Francisco policemen there. It was, it was, it was great. Even competitors, I will say even competitors were there. It was, it was pretty funny. But, um, by the end of it, over 50% of the dogs that were there actually got adopted out, um, you know, into homes where they otherwise wouldn't have. Um, since then there've been a couple of people that have actually copied this little idea and you know, P places are springing up. >>So we have a, what we call it, data therapy dog park here where you can go in and get your puppy fix, you know, sit with the dogs and relax for a bit. But you know, we're super excited about it as well because, you know, it's sort of a fun play on what we do, but, but it's also, I think, you know, a great thing for the community and something that is near and dear to my heart. I have four dogs. Um, and so I'm not planning on taking another one home, but I'm doing my best to get some of these adopted. So if anybody out there is interested, just let me know. >>Oh, that was adoptable. All of them cheese. I'm picking up a new puppy and about eight days. So other ones of friends. I've got to have dogs enough for you. Do you need a third? We'll have a friend that has two puppies at the same time and said it's not that much more. I have had one before. You're good to go. We can, we can hook you up. Oh no. But one of the great things is it also, first of all, imitation is the highest form of flattery or for other competitors that are doing something similar, but you also just speak to the fact that we're all people, right? We are. We're traveling, especially for people that go to a lot of conferences and it's just one of those nice human elements that similar with the stories that customers share about, Hey, this is a failure that we had and this is how it helped us to recover from that. It's the same thing with, you can't be in a bad mood with, I think puppies, cupcakes and balloons. So if there were, I know that I could finish a show today >>that's like I took one of the little puppies when I was rehearsing yesterday on main stage. I took one of them with me out there and I was just holding it the whole time, you know? It was really, >>this was great. I'm afraid to venture back into the data therapy document. You're proud taking another one home OU was. Andy. It's been a pleasure to have very much. I appreciate it. Appreciate the time. Thank you and hope you have a great rest of the event. If you need anything, let us know. I'm sure we will and I can't wait to talk to you next year when you've been a comm vault for a whole like 16 months and hearing some great stories we do as well. All right. Take care. First two men, a man, Sandy Hamilton, the puppies, and I'm Lisa Martin. You're watching the cue from Convault go and 19 thanks for watching.

Published Date : Oct 16 2019

SUMMARY :

Go 2019 brought to you by Combolt. here with you this morning and share a little bit about what's going on at Commonwealth and it's been great. morning's keynote and you had the opportunity to introduce Jimmy Chen who success here at Comvalt, there's so many different facets to it. And making sure that you are training So you know, I'm doing my own free solo. to actually have you just set what your windows should be and we'll manage all the complexities in the background, what if that was my, you know, data that I did the wrong thing with. And it isn't just the, you know, when you actually need that, it's when you know, we're then fully deployed helping them do what they need to go in that life cycle and if they need to make changes along the way, we're here to help them, you know, do that as well. fact that that technology has the ability for partners to evaluate exactly what is They should have the same, you know, capabilities that we do. to enterprise software. They don't have to have a sales rep, they can go by metallic, you know, frankly on As you probably know from talking to those guys, we're not having any services really around metallic cause One of the first things that I reacted to when I saw metallic, a Combalt venture was venture. have all the dedicated people to go do it, you know, we may not have metallic right now. Um, since then there've been a couple of people that have actually copied this little idea and you know, So we have a, what we call it, data therapy dog park here where you can go in and get your puppy fix, for other competitors that are doing something similar, but you also just speak to the fact that we're all people, just holding it the whole time, you know? I'm sure we will and I can't wait to talk to you next year when you've been a comm vault for a whole like 16

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Archana Venkatraman, IDC | Commvault GO 2019


 

>>Live from Denver, Colorado. It's the cube covering com vault go 2019 brought to you by Combolt. >>Welcome back to the cubes coverage of day one of convo go and 19 from Colorado. I'm Lisa Martin with Stu minimum and we have a cube alumni back with us. Arch, not van Venkatraman. You are the research manager for storage and data center for IDC. Welcome back. Thank you. Always a pleasure. Likewise, so here we are. Day one of con BOGO, lots of stuff. Nutrition's I stopped coming out in the last day and a half or so, but also lots of momentum that really kind of the dust kicked up when Sanjay Mirchandani took over the home from Bob hammer just about nine months ago. You've been covering combo for about three years. Just love to get your perspective on the last three years and what you've seen particularly in the last nine months. Yeah, yeah. Interesting. I've been tracking them for three years and they've been slowly making that pivot to the cloud world to changing how they're pricing to, you know, to really break free from that perception that they're very traditional, they're very cumbersome, they're expensive, they're trying to break through that and hiring Sanjay was kind of validation that Hey we are committed to the future and Sanjay comes from this very agile DevOps seed, open sores, containerized property worlds. >>So he, he is new culture and Sandra came in and he started, I think he started making a lot more changes. We saw that their journey to the cloud was a lot more accelerated and they're starting to talk this new language that is attracting developers. So they talk about cloud native technologies. They're talking about database and data as the bottleneck in development life cycle, which is all new music to develop us ears. And then that means you're going to bring in data management, which is a huge issue right to the developer strategy, right to the boardroom strategy. That's where it needs to be because data is actually at the heart of what companies are doing. And we keep talking about speed of fins, speed of development and speed of applications. I think it's time we start talking about speed of intelligence and speed of insights because that's what's going to give companies a competitive difference. >>And that's what Sanjay brought in in the last nine months. And I was tracking the Hedwig acquisition as well and a lot of companies, a lot of people who I spoke to here were extremely excited about what Hedwig brings into the table and there was a lot of interest in what they bring in. So I think Sanjay brought in a new culture to come ball and he cemented that new culture with Hedwig because with Hedwig they acquired that new startup culture as well. So it's really coming together of a lot of new culture and that's going to overpower the old culture and going to bring a lot transformation within. >>So as arch and I, but I'd love to get your insights into how that that changed and you said, right. Do you know Sandra came from puppet? We talked to them earlier today about moving faster and CIC D and all this wonderful things. But how that aligned with customers. We talked to customers that are seven or 10 years working with convolve inside the organization. You know the person that owned the backup and recovery process, you know, how familiar are they with their developer team and how that's coming together in an organization. So is Convolt meeting the customers where they are? Are they skating to the puck? How does that alignment? >>Yeah, yeah, absolutely. It's, it's imperative that come moved and a lot of traditional data protection vendors move because customers are moving as well and they are forced to move because they are seeing lot of onslaught of data. Data's corporate data is growing 50 to 60% every year. That's just business data. So they're grappling with data growth and they're expected to do more with less and data is fragmented everywhere. So they are forced to make that change as well. So they are employing data protection officers, but at the same time they're also employing data scientists and newer data model architects to do new things with data because they are under pressure to deliver that better customer experiences. So companies are going through that change and we, in August we did a research and asked organizations, are you happy with your existing data protection tools and are you going to change it? >>And interestingly, 60% of those who are operating in multicloud environments want to change their data protection environment. And that shows because until now there was this huge power of incumbency, right? I will, I'm okay with this, I'll probably buy the next version of this and try and do iterative improvements. But now companies realize that this data growth and fragmentation and multicloud environment represents a new frontier and they need to move from this thinking that they've had and they're willing to change and work with the newer kind of companies that provide them what they want around unification and simplification. >>Yeah, I think you brought up some great points there. We've found when we talked to customers, they seem to be more open than ever to try something new. I kind of wonder if that's why metallic almost has a separate brand, a separate web website. It is a Convult venture because you know Combalt has incumbency and it has a pedigree. But if I'm trying something new, Convolt might not be the first one that I think of. >>Yeah. So today was the first time I heard about metallic and there is some, I love the branding and there's so much of gloss and shines, I need to get behind the gloss and shine. But I've seen that was one of the busiest places that we have seen today in the exhibition. And that shows commitment to the, it's, it's, it's, it's, they're entering the SAS world and they're talking that cloud likes scalability and it's also more than applications. They're talking about the pricing is a like consumption base, that cloud language and it's going to propel them along the way. And your perspective as customers that you talk to in any industry have so much choice. You're saying, Hey, the customers are recognizing in this multicloud world in which they find themselves operating. We've gotta be able to change our data protection strategy. I imagine things like the rise in cyber attacks or GDPR or the new law in California. >>That's coming are some compelling events. But when customers look at the landscape, and as was saying, they're so much more open to maybe trying new vendors, for example, how does Combalt part, you know, significant part and combat maybe new part with Hedvig and with metallic as a sort of this startup within combo. How did they elevate and differentiate themselves in your opinion, in a competitive landscape? Interesting. Yep. So when you look at startups, they have a lot of agility, but they're not able to bring that enterprise grade skill. Excuse me. And if you look at a lot of traditional vendors, they have that scale and enterprise grade guarantees, but they don't have that agility. But with this initiative, they've done some clever things and brought agility and skill together. That's their differentiator to see no, grab some water, we'll talk for a second. You probably even taught all day. >>That's the hazard, right, of going to these events is your voice, especially with the altitude. But, but as, as we've seen other large incumbents do the same thing. Absolutely. Everyone's pivoting to the same. It is. But also integration of technologies is not easy. Right. And that's sort of the table stakes is how are they, for example, going to integrate Hedvig such that one had bigs installed. ACE has a smooth, seamless transition and this opens up more opportunity for them and vice versa that that Combolt's install base now has more opportunity. Talk to us about what you've seen. They talked a little bit yesterday about some of the integration connections that they've made so far, but that's really key because a lot of companies don't do integrations. Well yeah, there've been some big acquisitions and they do integrations for years and years, right? It's been just 13 days since the acquisition closed. >>So it's still early days, but they need to keep that momentum up and I see a lot of synergy. So bringing storage and data management together is a good idea. But at the same time, I heard Sanjay alluded to it on the stage as well, where they're talking about application and data and moving away from that infrastructure. Right. And that that view is very important because companies need to move from protecting data centers to protecting centers of data. That's what they need to think about. So they need to abstract from infrastructure, but which is why when you look at it all though it's software defined storage. The language that they use is very clever. They're talking about APIs, they're talking about newer workflows, they're talking about changing business processes, they're talking about enabling data, they're talking about controlling data and using it data, using data for insights. >>So they're putting in a lot of newer perspective to this infrastructure view and taking a software defined container defined API defined view, and that's kind of very, very modern. I think that's going to bring a huge amount of difference. So thinking about some of the customers that you've spoken to will say in the last year that are either using Combolt or evaluating combo, some of the positioning that you just talked about to kind of very interesting, but I presume quite strategic with how they're talking about protect, use, manage control data. Are you hear from Comvalt are you hearing and seeing this is what I've been hearing from customers, is there an alignment? Are you hearing from custom what you heard from customers? I'll start over like in the last year, what combat is now delivering and the messaging that they're articulating. Are you now, are you seeing alignment like they're going in the direction that I'm hearing with what customers are wanting. >>He has, the customers are grappling with multicloud data services, so it's not just data protection but they need to get visibility of data across their, all the data sets across the board that they're challenged not just with structured data but growth in unstructured and semi-structured data as well. So they need to look at newer kinds of storage like object storage and all that. So they are grappling with newer kinds of challenges and that's why this new language is going to be hugely useful. And that's why this coming together of storage and data management can actually make a big difference because together they can paint a picture for the organization and tell them these are the challenges you're grappling. You don't need to buying different solutions from different places and buy it and bring it all together. We have deeper level of integration and we can solve it and convert. >>We'll be able to get to the customer at the storage level before they hit the customer, hits the data management problem and then starts hunting for a newer solution. So they're getting in early before the problem actually becomes an operational issue and that the Hey red, they are ready with the solution when the customer gets there. You might, you mentioned data visibility a minute ago and that's critical, right? For organizations that are, whether it's a smaller organization or one that's heavily matrix, if you don't have, and a lot of them don't have visibility into all of the data. Something that you talked about in the very beginning of the interview, that speed of intelligence and speed of insights, it can't take advantage of that. Yeah, yeah. Yes. So companies are investing into a lot of data scientists. But then so, so I was talking to actually three, I was doing a CIO executive dinner on this whole topic about data driven. >>And then so some of organizations, some of the CIS put their hands up and said, Hey, we have actually employed new data scientists. These data engineers and data scientists don't come cheap, right? They're very heavily skilled, talented, talented professionals. So you employ them. And now we're working backwards. Now we are trying to do what we can do with the data models and there's so much problem we are facing. We don't know what data is good data to be analyzed, what data we can delete, what data is cold data that we can send to archives and what do we need to, what are the use cases that we need big data analytics for? So they're working backwards and they're not able to leverage and capitalize on all the resources that they've spent on hiring these kinds of data scientists and data engineers. So I think they need to start that. Organizations need to get a hygiene about their data first and then take the next step around analytics and hiring these kind of data scientists is the first step. Sorry >>are tryna just, I was curious if you could comment on a statement that Sanjay Mirchandani made this morning. He says we need to rethink the kind of the lines and into definitions between primary and secondary storage. What do you think of that statement and where do you think vault ultimately will fit in the broader marketplace? >>You's quite aligned with what I see when I talk to customers as well. So, so companies, data is growing and it's fragmented, but at the same time the lines between primary storage and secondary storage are blurring as well. So the data that's cold today may be hot data tomorrow. So they need to understand, get visibility into data. Just 10% of data is hard data today. So that data needs to sit in the most expensive storage environments. They can leverage it and the rest needs to be, needs to go into tiered, into other colder storage, cheaper alternatives. But at the same time, when you want to access that data, it should not be difficult because now when you push it to a cloud archive your, that's your archive and be damned, right? You're not going to get that data back on in the format you want at the time you want, at the cost you want. So you need to make sure that you invest in storage technologies and you make that data tiering in such a way that when that called data is suddenly becoming warm data or hot data, you need to have access to it instantly in the format you like. Archna thank you for sharing your insights and recommendations and just your view on the industry and combat. We appreciate your time. No problem at all. Thank you very much. First, zoom and a man. I am Lisa Martin and you're watching the cube from combat go 19.

Published Date : Oct 15 2019

SUMMARY :

It's the cube covering that really kind of the dust kicked up when Sanjay Mirchandani took over the home from Bob We saw that their journey to the cloud was a lot more accelerated So I think Sanjay brought in a new culture to come So as arch and I, but I'd love to get your insights into how that that changed and you said, So they are forced to make that change as well. environment represents a new frontier and they need to move from this thinking that they seem to be more open than ever to try something new. And that shows commitment to the, it's, it's, it's, they have a lot of agility, but they're not able to bring that enterprise grade skill. And that's sort of the table stakes is how are they, for example, going to integrate So it's still early days, but they need to keep that momentum up and I see So they're putting in a lot of newer perspective to this infrastructure view So they need to look at newer kinds of storage and that the Hey red, they are ready with the solution when the customer gets there. So I think they need to start that. are tryna just, I was curious if you could comment on a statement that Sanjay Mirchandani You're not going to get that data back on in the format you want at the time you want,

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Matt Chiott, Commvault | Commvault GO 2019


 

>>Live from Denver, Colorado. It's the cube covering comm vault. Go 2019 brought to you by Combolt. >>Welcome to the cube Lisa Martin, the stupid a man live on day one of Combalt go 19 we're in Colorado this year and we're excited to welcome to the Cape for the first time we have Matt Shai, VP of strategic pricing at Combalt. Matt, welcome. Thanks for having me here. So lots of news coming out yesterday and today. You know in the last student, I've had a number of conversations today already about just how much evolution has happened with Convault in this calendar year alone and list came in, you know when Sanjay took over con ball, you've got to upgrade your sales force. We've seen the sales leadership changes, I said enhance your marketing. We've seen new routes to market partner focus expansion into, you know, really expanding the Tamworth Hedvig acquisition. Talk to us a little bit about from a pricing perspective, a strategic perspective. What are you guys doing? What's new this year that you guys are really saying, Hey, we're listening to our customers, we're listening to our partners. >>So there's two parts to it. The first is really just making things simpler and easier for everybody. So we started that journey last year. Sanjay came in and said keep it going, so we need to continue to go to market simplification, make it easier for people. So we've tried to do that as much as possible. We're going to continue to do that. Whether it's packaging related pricing related, make it quicker for customers and partners to get access to the software. The second part to that is when we release new products like activate, we've talked a lot about activate over the last couple of days. We have new packaging for that, which is exciting, but we need to make sure that's accessible. So making that easy for our partners to get to it, cross selling and upselling, that kind of thing for everybody to have access to. So that's really the direction that we've gotten from Sanjay and as we get into the future, it's continuing that with things like vague and metallic and and all that. >>Anything particular about activate a, you know, what differentiates, how that pricing package versus how come might've done to that stuff in the back. It's the granularity of it is what it is. So come fall. One of the great things that we can do here is we can be flexible and Sanjay talked a lot about that in his main stage presentation this morning. And we can give a customer the ability to do what they want, when they want and how they want. So they've purchased from comm vault in the past. Likely they have different routes that they bought from and activate gives them the ability to buy in that same manner. So it's granular, it gives them the ability to get software when they need it, the type of software they need, but in the manner they want to buy it as well. So that's the exciting parts of it. >>So we had a chat with Rob earlier talking about metallic and your how, how that sass product was put together. Well customers have a lot of experience now with, with sass. So tell us from a pricing and packaging standpoint, your involvement and what customers they're going to see when it comes to metallic. Yes, we're directly involved with the pricing. We wanted to make sure that it aligns with everything we stand for as a pricing organization at con vault. And I'm excited about it because we've never really had a straight SAS product that's like go to the website, get the price, download it, good to go. Right. It's exciting. I'm, I'm, I can't wait to have it out there. I can't wait for customers to go get it and download it. The booth has been really, really slammed today from what I've heard. So I'm excited about the pricing. >>All right. And there's a couple of different pricing models depending on how they're doing. Maybe you could walk us through that. Yeah, sure. So you have three different options that you can buy. Each one gives you a different use case. So you have backup endpoint, mailbox, all that O three 65 different things you can buy. They all start at one particular price point and they're tiered. So the bigger you get, the more of a discount you get. The other cool thing that we can do here, because we do different use cases, which is sometimes different than competitors, is that you get a family discount with Convault. So if you buy one and you get to a high enough level, you can go into another one and into another one and get that same discount. So we're really trying to get customers to use as much as they can, get them accessible and we hope they like it. >>Where were customers in terms of when this was being conceived? You know, just not just metallic from a product and a technology perspective, but from a consumption subscription perspective where they actively, I would imagine certain customers like maybe part of an advisory board helping you guys determine this is kind of a new direction for calm ball, where they talked to us about the influence that some of these key customers had and really enabling this pricing to be so transparent. >>We had, it was, it wasn't even just customers. There was a lot of people who had influence into that. So industry, influencers, financial and flood, a lot of people had a lot of influence and a lot of input into how we do it because obviously everybody has a way that they like to buy. Customers had a big input cause as we started this, one of the first things we came through was how do we make sure that the packaging looks good. And that was one of the first core deliverables cause everything sort of runs off that. Make sure that it looks right, make sure it's accessible to customers and easy. So that was one of the first things we did was go out surveys, customer surveys, input data points, all that really started the process. And Matt metallic is 100% through the channels. So tell us a little bit about how that works for a SAS offering. >>Yeah. So through the channel for us is going to be fantastic because we want to make sure that our partners can sell it to folks. That was one of the biggest things our customers came back with was we like to buy through our, our partner. Like, we don't have to go do all bunch of different things, so great, you should go out and buy from your partner. They have access to it. It's easy to understand. It's easy to price, easy to package, and there really shouldn't be a whole lot of worrying about it from a customer standpoint. Quicken, painless. Yeah. And the other thing I understand if it's core, it's by capacity. If it's the O three 65 for endpoint on, it's based on your number of users. There's that piece in there that if I have my own cloud storage, I can leverage that. >>So is that just a different pricing, cause I didn't see that piece on the website. How does that impact thing? Yeah, so it really is about flexibility. Like if you want to use ours, you can and that's fine. If you have your own and you want to go use that, that's fine too. Like we're not really, we don't want to lock anybody into something that they may not need or want. So if you already have a contract with one of the cloud providers, you're free to go and use that. And we're not gonna worry about it. If you want to go do it through us and that's great, we'll, we'll work with you on that. So metallic focused on the mid market, but combo has a really good percentage of revenue that comes from a large global enterprise accounts. You guys had made some leadership changes there, new initiatives on these large global enterprises and some that are going to be fulfilled and delivered exclusively through I think global systems integrators. >>We do have a GSI program that from a, from a strategic perspective, knowing so much business comes through the channel for those really large enterprise accounts. What's that strategic pricing conversation concept all about? Yes, so that one's a little bit different. That's, we have so many different things that we do. We have metallic, we have Hedvig obviously that we just acquired. We have Comvalt complete and all the different things we do. So from an enterprise standpoint, it's how do we get the right go to market for them, which is potentially a systems integrator if they, if they go that route. Larger partners, potentially. Some of our Alliance partners are key to that as well. And then there's the, how do we make it easy for them to buy all that technology in one so that they don't have to have five different things that they're buying from comm vault. >>So that is the roadmap discussion. So how do we get from here to there and make sure that they have easy access to that. So that's part of the conversation we're having now. But it's the first thing that's on my mind every morning and my team works on it every day. So as we, as we integrate Hedvig, as Metalla comes into market, obviously we have appliances and different routes there. Those all have to be easy. So if you're a customer and you want to buy five of them, it's like quick and painless for you to buy all five. And it's a, it's an easy model for an enterprise. So that's how we like that to go. How does it work with, say, let's look at the Hedvig acquisition as an example. They come and bring in customers. They announced the acquisition in September, it's closed. You're already working on integrations touches a little bit about from a strategic perspective when, when there's an acquisition, there's customers that are on certain, you know they've got certain contracts. >>How do you take all of that past experience from the incoming company and start kind of massaging those pricing, pricing, the structure to now fit and be delivered through a combo? Yeah, it's a great question. That's one of the things that we're starting to work on now, which is how do we take all those different price points and packaging and work them in? We've done a little bit of it, so we've integrated what had vague guys into our portfolio in terms of it's there through con vaults, so there they're the same BS, the same support. They'll say maintenance the same everything in that respect, which is great. They're going to align to combat and that way, but really the next step is going to be exactly what you said, which is how do we put those two together so we don't want to keep them apart. >>We don't want to. You can buy Hedvig and then you can buy combo all. We want them to be the same and so the longterm vision for that will be to do that. We haven't gotten there yet. That's the next plan with Hedvig integration is to take those customers and say, how did you buy it? What did you like, what didn't you like? And then we can take that feedback and really use it to package up a solution. I'm curious how the changes in the public cloud have been impacting your line of work. You know, for example, we watched the AWS marketplace and they have more and more customers buying through them. Last year they came out with the, I forget what they call it, just like the private buying so that you can, even if you have a special arrangement, you can still buy it through the AWS marketplace. >>Is that, are you seeing that as a trend or customer's interest in that is Combalt looking down that path? Yeah, they're interested in it and certainly will enable people to go do it. It hasn't been a huge focus yet in terms of price. Right? Because a lot of the things that we have that are priced are already aligned to how they should be in the cloud. So when we sell something like a VM for example, it's kind of aligned to how they buy it anyway. So we haven't seen a huge change in how people would do that. It's more as we get more into the cloud and multi-cloud with Sanjay's vision, we'll start to see some more go to market perspectives that are like that. And the routes to market will change a little bit, but we're set up for it already from a pricing standpoint. So it's not going to be a big change. >>So as we look at the momentum that Combalt carries into their fourth annual go with how much leadership change, we talked about that the routes to market and things, what are some of you think the bar has been set? Like, all right, we've got to figure this out. For example, the, the, the simplification of the Hedvig combat structure. Is there kind of an expectation that as fast as there no iterating and delivering on technology, you've gotta be able to do the same from a pricing standpoint. Yep. >>Everything you won't need to do on technology. I need to be just as fast on pricing. Yeah, there's definitely that expectation and that's a great expectation. I mean, we can't have the technology lag, we can't have the pricing like it has to be, it has to go at the same time. And that's, so we're, we're tight with all the folks who were doing that had big integration, making sure that we're aligned to it. There's absolutely that expectation. But I loved that expectation because what we have to get it out at the same time and that's great. >>It does. Will it? Well, it, it makes things interesting and exciting. The customers are demanding this transparency because if we think about it in our consumer lives, we have transparency. I mean, think about buying a car these days as the consumer, you're so empowered with whatever you want to buy. And there's this expectation, right as as an it buyer that they have the same type of transparency and the same type of simplified pricing structure. So you've got to be able to deliver to meet that too, right? >>We do. And there's no black box anymore. Like when I first started doing this a long time ago, it was like here's a product, here's a black box, here's, you'll buy it from your partner that's gone. Like they need to know exactly what goes into that. So transparency, we talk a lot about it from a pricing standpoint. It used to be like, don't talk about pricing, right? Cause that nobody knew. We should really know what happens in there. Everybody knows what happens in there now and they should, I mean it's their money. So we need to make sure that they understand how they're spending it, why they should be spending it with one vendor versus another, and then what's going to be good for them in the longterm. So we talk a lot about that from a strategy standpoint. >>Well that's actually something that could be a competitive differentiator for cobalt. Right? Compare if there are others who are saying, you know, secret sauce, talk to sales. That can be with how quickly things change. A new these days, that transparency can be a real game changer in the customer's experience. >>It can be. And one of the, so I came from a background of competitive intelligence when I did, I worked at a firm for a long time and CII and so I was told by my boss at the time, he said, don't be the department of Rob, Rob. He's a department of facts, right? And so as a pricing person, it's the department of facts. I'll tell you as a customer, this is good, this is coming, this is where we are now. All that stuff. And it's up to you to make a decision. Like it's, you know, it's there, the facts are there. The pricing we think is structured in a way that helps you and support you, but you're free to make a decision. I don't want to force anything on you. And so that's for me and my group, that's where our transparency kind of lives. As we know customers have to buy. We know they have options. They're not always going to choose Convolt. We'd like them to, but they're not going to, and we just try to make that as easy as possible and make it a painless problem. Make it a painless solution. >>Right. Easy and painless. I'll take it now. Thank you for joining Stu and me and talking to us about what you're doing and how quickly things are iterating all the way from the technologies to the pricing structure. We appreciate your time. Thanks for having me. All right. Firstly, men and men, I N Lisa Martin, and you're watching the cube vault go in 19.

Published Date : Oct 15 2019

SUMMARY :

Go 2019 brought to you by Combolt. So lots of news coming out yesterday and today. So making that easy for our partners to get to it, One of the great things that we can do here is we can be flexible and Sanjay talked a lot about that in his main stage So we had a chat with Rob earlier talking about metallic and your how, how that sass product So the bigger you get, the more of a discount you get. that some of these key customers had and really enabling this pricing to be so transparent. So that was one of the first things we did was go out surveys, we don't have to go do all bunch of different things, so great, you should go out and buy from your partner. So is that just a different pricing, cause I didn't see that piece on the website. So from an enterprise standpoint, it's how do we get the right go to market for them, which is potentially a systems integrator So that's how we like that to go. but really the next step is going to be exactly what you said, which is how do we put those two together so we don't want to keep And then we can take that feedback and really use it to package up Because a lot of the things that we have that are priced are already aligned to how they should much leadership change, we talked about that the routes to market and things, what are some of you think I mean, we can't have the technology lag, we can't have the pricing like it has to be, So you've got to be able to deliver to meet that too, right? So we need to make sure that they understand how they're spending it, why they should be spending it with one you know, secret sauce, talk to sales. The pricing we think is structured in a way that helps you and support you, to us about what you're doing and how quickly things are iterating all the way from the technologies

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Avinash Lakshman, Hedvig & Don Foster, Commvault | Commvault GO 2019


 

>>Live from Denver, Colorado. It's the cube covering comm vault. Go 2019 brought to you by Combolt. >>Hey, you welcome back to the cubes coverage of combo go 19. We're in Colorado this year. Lisa Martin with Stu Miniman and we have a couple of gents joining us alumni of the cube. We're gonna have a really spirited conversation. Please welcome Avinash locks from the CEO of Hedvig, one of our alumni and Don Foxer, the VP of storage solutions from combo and Ann Campbell. Oh gee, Dawn, you can say that, right? Yes, yes. So guys, just a little bit of news coming out with combo and Hedvig in the last month or so, you guys announced combo, announced they were acquiring Hedvig. We last had you on the cube of an Asha DockerCon 18 talking about had veg. And here we are, the announcement comes in September. Acquisitions already closed, lots of buzz, lots of excitement. I'll finish. Let's start with you. Why Convolt >>good question. Uh, first of all, thanks for having me. Uh, C, the way I look at it, I believe the enterprises are gravitating towards complete solutions. If you look at, uh, data management and backup Conwell's clearly the leader in that space, I don't have to say it, I think the analysts have all attested to it. We bring in a very complimentary set of tools that I think coupled together could be a complete solution for a large variety of workloads in the modern data center. And hence it makes it a ideal fit. And also the cultures from an engineering perspective, being Hedwig being a small company in Cornwall is also a small company. But you know, definitely big when compared to what we are at. Um, the cultures were more or less aligned in terms of the engineering culture, so to speak. And that makes it, uh, it made it a very natural choice. Do you know, feel comfortable going into a bigger company. So it worked out really well. >>So Don way we've seen the slides given in the keynote, they talked about the two halves of the brain, the storage management and the data management. Talked to us a little bit about of Hedwig plus con vault and how that goes together. Yeah, for sure. I mean, if you start to look at the, I mean, I guess you look at the marketplace today and you can tell that, uh, kind of the, the lines of delineation of what vendor a versus vendor B versus vendor seat is doing is completely blurred, right? And you'll see that with the attachment of secondary storage, you see that with way backup companies and are driving more towards sort of, you know, uh, the app dev space. And we really start to look at where, what Combolt's doing and, and, and I always say when we talked about the acquisition of Hedvig, it's accelerating the vision that we've had on be able to provide a really super scalable backend for where you can land information that Combalt protects, but the really interesting and cool part, but as you start to realize the tool set that it has within it, it also keeps us very relevant for the future, for where it, in the shifts with applications are going. >>Then it gives us a chance to really give that complete solution from giving the storage, taking the information as it's being created and storing it in a compliance form, storing it off to the cloud, maybe re-purposing it, reusing it into the future. So that's how this really starts to come together. You have the index in control and management, the understanding of what Combolt provides the data management and you have all the flexibility and control that the Hedvig platform provides and Miriam together just gives you that much more agility for how you can use that information, that data. I want to understand what being part of Convolt will be different for Hedvig. I think back to, I've been talking to you since the company came out of stealth. We're huge proponents of the learnings that the hyperscalers had. You came from Amazon and Facebook. Bringing that to the enterprise is great, but building something that is highly scalable versus frigging something that has repeatability and scalability through thousands of deployment, like convoluted have are two separate issues. So, you know, we'll, we'll being part of Convolt, how will that impact your business and your group? >>I think the latter is what is going to make it really exciting for us. I think we added a point where the product that we are bringing into the market or we are brought into the market, it's pretty mature and most of the customers would deploy it and use it. They've been extremely happy with the way it performs and the way it has performed over time. And I think with the combo, they have a larger footprint in the enterprise, large channel infrastructure already in place makes it a lot more easy to push the product out there into the market. And uh, we will be given and VR given complete autonomy plus you what it would it is at Viva doing. And obviously, you know, when you go into any other organization that has got to be some cross-pollination, which is also something that we will be pursuing. But these two things I think, uh, make it very exciting times for us. >>Didn't you? You mentioned the word acceleration a few minutes ago. I'm just wondering from your perspective being called on as long as you have, do you and maybe customers and partners see the Hedvig acquisition as? Sanjay was saying something that's trending on Twitter today is the hashtag new comm dolls. Yep. So it's actually interesting. At first when the acquisition was announced, there were some partners that were like, Hmm, okay, I need to think about this a little bit. And then as we kind of went through the talk track and sort of explain some of the power with the head of the platform delivers, there were a number of, there was suddenly aha. Like you could just tell the light bulb went off. I get where this is going. And then you see what we're doing from Convolt metallic as well, right? The the SAS offering. And you see how we're continuing to drive all of the innovation in that core product. I don't know if you want to call it a combo to Datto, but I do think we've entered a new era of what we're delivering back to our customers from a solutions perspective. And it's really exciting because you can talk to a customer about backup and give them the best solution in the world, but we can also start to expand and get a whole heck of a lot more strategic and help be thought leaders and some of these new spaces, >>well, some of the commentary that I was reading about the acquisition from analysts say, Hey, this is a potentially, this is going to give Combalt opened the door for a bigger presence in the surge defined space, a big market. Also elevate comm vault from a Tam perspective. Talk to us about those perspectives. As some of the analysts said, when Sanjay came onboard nine months ago, Hey combo, you really got to expand your market share and get a kick out of just cultivating the large enterprises. How do you see that? >>Yeah, sure. I mean that's the easiest place to point to the secondary storage market place, right? So the secondary to storage marketplace, it's double digits in billions of market share. And that can be anything from things like object storage. It could just be scale-out, NAS. It could be, um, it could be, you know, companies like Cohesity and others that have a platform that build out secondary storage is a whole slew of people that play in that space. Uh, it also goes back to like appliances in a whole form of other storage types that are purpose built. So the secondary storage is a fairly broad sort of brush that people paint. You know, something is not running production workloads. But the interesting thing is, and this is kind of something that when the we've talked about we see those lines of private production or primary, secondary, tertiary, that's starting to really blur out. >>Um, so that market share that is in secondary storage, that market share that attaches also to object for where your, where we're going from a even a scale out backup perspective. You know, those are I going to be target areas that we can start to give customers solutions into in a really integrated and complete way. Uh, one of the customer areas that I've heard from Convolt that I'm curious if it might be applicable for your, for your team of an option is the service providers, you know, they've sold and you talk about how many end users actually leverage Convolt technology. It's like almost an order of magnitude more when you go through the service providers and when you talk about scalability and the requirements that that seems to be like it could be a fit for a. >>Yeah, you could even think of someone who is running a private cloud in their own on premise data center as being a service provider for their own internal consumption. Grateful folks working in tunnel. I guess going to an MSB or even do a larger service providers is an extrapolation of the same thing. So it'll obviously make it a very natural fit because you know, everyone understands the cap X game. Operational efficiency is the harder problem to actually crack. And with systems like this you can actually address that very simplistically. And it also allows them to kind of scale with their growth in a very effortless fashion. So it makes an agile mix a lot of natural sense. >>And that's an interesting point cause that aligns well too with the way the Combalt software themselves also attack attaches, right? We do a much better job of running that value back to the larger enterprise or those that are seeing more of that operational efficiency challenge. So it's another reason why this is a great intersection or you know, great, great marriage of the two technologies, um, what want to speak with, I think we talked about Sanjay about he of being at puppet worked a lot with dev ops in that environment. I heard from Convolt COO that five of the 45 developers that are here doing whiteboard session come from Hedvig. So speak a little bit of that, that customer base, the developer community microservices, you know, that kind of modern >>I think we have a, a demo session. I don't know what time, but we're going to give you a comprehensive overview of how, uh, you know, kind of Kubernetes orchestrated containers works with Hedwig. I think if people are here, they're hearing me, they should definitely check it out. And, uh, if you look at some of our larger customers, they deploy us in environments where they want to have practically zero touch provisioning capability, right? Which means that you got your infrastructure ought to be completely programmable, which bitches, what the DevOps movement is all about. And uh, the comprehensive set of APIs that be exposed for control and data plane, it actually makes that pipe dream a reality. >>Let's talk a little bit about the integrations. I mentioned a minute ago. The announcement was in September, the acquisitions close and you guys have already really started to buckle down into the integration between the technologies. Can you talk to us about that? And then I'd love to get your perspective on existing had big customers, you know, what door does this open for them? >>So for an existing customers, they are very happy because they now are convinced that we have a larger footprint and we have a lot more people to help to help support them as they grow and they don't have this field anymore as to how perhaps a small startup would be able to support them. So that fear factor goes away. So they're all very relieved on that front. Second, from an integration perspective, uh, there's a lot of things that we are working on from a technological perspective that is getting deep into the roadmap. I dunno if he can talk much about it at this point, but a non-technology we're all well integrated in, we are all Commonwealth employees now Gunwale badges come while emails so well integrated at this point. >>I guess maybe from a high level perspective, what we probably can say is probably number one, we want to make sure the experiences across both products are merged. So it truly views as you know, one one true company vault and providing that experience. And that's everything from installation to support to how we communicate and manage the, the ongoing relationship with the customer. So that's one there's always work to do there. Right? And the next core piece is just how we can make the two technologies basically make, you know, the had big platform, a part of the combo data platform and make sure those two integrations are as tight as possible. And that will be a longterm path, right? Because as that becomes more integrated, there's going to be new ideas, new innovations, and she's gonna come up with a whole lot of new things that we could potentially do that will meet the needs for the customer. And I think the third piece that ties back into the dev ops conversation is we've got two really solid API stacks. So bringing those together is going to be important in the future as well. So that it really is a crisp and clean sort of programmable infrastructure for customers from how the storage is delivered all the way to how it's managed and potentially even deleted out the back end. >>Well, with how quickly we're seeing Convolt move in the last nine months, I mean this year there's so much innovation from leadership changes in sales and marketing, new GTM routes, et cetera. What can, what can combo customers expect in terms of, I know you can't divulge too much on the roadmap, but you know with faster, shorter cycles of development. >>So I'll go first. I mean I think as you look at the sort of sort of where maybe the easiest way to answers is we're staying in front of where the market is heading and we're making sure we're providing solutions that can get customers to solve those challenges when they hit them. We don't want them to have to hit those challenges, have to then struggle, fight, figure out what it is they can do while everyone in their market moves past them. We want to be there with a solution that answers some of those challenges that day. They hit them more preemptive, preemptive, absolutely more preempted to react. That's a perfect way to put it. Thank you. So that's part of what they can expect from us and we do a lot of research and working with our customers and understanding where their future needs are, where they're going. We spend a lot of time with industry experts and analysts too for what they're seeing across the globe. Obviously we can only go so far and travel and talk to so many people. So we leveraged the collective of the industry to also kind of have a pretty good gauge and I'll say we've got leaders like Amash and Sanjay that are also awesome at just kind of having a really good pulse on where the industry is going and what we should be doing as a company. >>I'm just getting pickled in so too early for me to answer how that roadmap may Michio or how customers may perceive. But I think, uh, what should be very encouraging is that we bring so many, so much more capabilities. The enterprise has always been in this mindset of procuring things with a single throat to choke and this makes it very easy for them. >>What's the question of done for you is some of the things that Sue and I have talked about with guests today is from a partner perspective, there's been a lot of positive feedback in Navarro community we talked with and think we're talking with Rick de Blasio tomorrow. Want to understand, you know, some of the new partner programs, how are his Convolt traditional channel, your VARs, but also all the way up to your. Their reaction to all of the changes and the acceleration that Cohmad is driving is particularly with respect to head veg. >>For the most part it's been incredibly positive and even though the technology partner side, it's, it's fairly positive and also it forces us to have a much closer conversation on. All right, let's continue to talk about how we're successful together in the marketplace because we understand that our customers will need more than one vendor, more than two vendors to be successful as they kind of tackle the challenges that are in front of them. So you know, we're not going to stop our innovation and partnering and technology ecosystem development because that's so important to allow the customer to have the choice. We know that we're only one of many players and so we want to give them the choice to use whatever they need. We just want to help them control and manage the data >>and help them maybe simplify their operations. And especially as you know, we don't, we don't go to any event without talking about multi-cloud. It's the world that most businesses are living in. And, and I'll say, if you're not you Willy, how can what combat is doing now, not just with Hedvig but also just with some of the structural changes and directions that you guys have made it help customers embrace multicloud actually be able to protect, recover that data and >>you know, shift, sift insights from it. Yeah, sure. Please. All right, so multi-cloud, so first it starts off in tying in the ecosystems of the different cloud players offer, right? You need to be able to sort the support their platforms. You need to be able to continue to abstract out the information, the data itself that may be tied to an application or tied to a platform and give that level of portability. It's actually something that Hedvig does a fantastic job on as well and when you start to have that level of portability, well then it becomes a heck of a lot easier to either use other platforms within that cloud or a separate cloud or something you might homegrown build yourself as. That's part of the big value prop. We're doing all of these things not to have the best infrastructure but to make it easier for customers to use that data. So that means integrating and being strong partners to cloud players. It means continuing to be a really technological leader in how you can support all the platforms and services they offer and really allow the data to rise to the top as far as the value perspective goes and that's really where we continue to drive our innovation, at least on the on the data management side. >>That's a good Commonwealth perspective. The Hedvig perspective comes from a different angle. We always look at data portability, be it multicloud or even be at hybrid via met a lot of customers who went down the hybrid pot and then had to pull back. And when you pull back, you don't want to be in a situation where you're rewriting your entire application because your data is persisted in a very different way. But providing that data portability with an abstraction that sits between the application and the underlying physical infrastructure, I think is going to be a very important solution to take. You know, view often in this mix and hence together it becomes a comprehensive solution. >>Well guys, we thank you so much for stopping by joining soon and be on the program telling us a little bit more about this exciting new venture that you guys are going in together and we look forward to hearing more about it as it unfolds and maybe getting some customers on the cube next year. Absolutely. All right. Thank you. Thanks for Sumeta, man. I am Lisa Martin. You're watching the cube from convo. Go 19.

Published Date : Oct 15 2019

SUMMARY :

Go 2019 brought to you by Combolt. in the last month or so, you guys announced combo, announced they were acquiring Hedvig. I don't have to say it, I think the analysts have all attested to it. that Combalt protects, but the really interesting and cool part, but as you start to realize the tool set that it has within I think back to, I've been talking to you since the company came out of stealth. you know, when you go into any other organization that has got to be some cross-pollination, And it's really exciting because you can talk to a customer about backup and give Hey combo, you really got to expand your market share and get a kick out of just cultivating the large enterprises. I mean that's the easiest place to point to the secondary storage market place, right? You know, those are I going to be target areas that we can start to give customers solutions into in a really integrated it a very natural fit because you know, everyone understands the cap X game. the developer community microservices, you know, that kind of modern Which means that you got your infrastructure ought to be completely programmable, the acquisitions close and you guys have already really started to buckle down into the integration between perspective that is getting deep into the roadmap. So it truly views as you know, in terms of, I know you can't divulge too much on the roadmap, but you know with faster, of the industry to also kind of have a pretty good gauge and I'll say we've got leaders like Amash and Sanjay But I think, Want to understand, you know, some of the new partner programs, So you know, we're not going to stop our innovation and partnering and technology ecosystem development And especially as you know, It means continuing to be a really technological leader in how you can support all the platforms and services they offer and And when you pull back, you don't want to be in a situation where you're rewriting your entire application because your Well guys, we thank you so much for stopping by joining soon and be on the program telling us a little

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Sanjay Mirchandani, Commvault | Commvault GO 2019


 

>>Live from Denver, Colorado. It's the cube covering com vault go 2019 brought to you by Combolt. Hey, >>welcome to the cube at Lisa Martin in Colorado at convo go 19 I'm assuming a man and stew and I are pleased to welcome back to the cube and Alon my who hasn't visited us in awhile, but he's kind of a big deal is the CEO of Commonwealth's on Jay Mirchandani. Sanjay, welcome back. >>Thank you Lisa. Good to be a good too. >>So exciting. This is the fourth go. I love the name go and lots of stuff. So you have come onboard to combo in about about nine months ago and man, are you making some changes? You know the analysts said combo, you gotta, you gotta upgrade your sales force, you gotta expand your marketing, you've gotta shift gears and really expand your market share. And we've seen what Combolt is doing in all three of those areas along with some pretty big announcements in the last couple of days. Talk to us about this, this first nine months here. And really maybe even, I would start with the cultural change that you have brought to a company that's been run by the Bob hammer for 20 years >>right now. Firstly, I'm very fortunate to be here because the company is, it has incredible foundation. The bones of the company, if you would, are solid a great balance sheet, um, over 800 patents, no debt, cash on the books, profitable. It's just, you know, and great, great technology wrapped around some amazing people. So when I look at the, when I look at it and you go, this is this, this is an incredible asset. My role really when I came in when I transitioned with Bob and Al for a period of time was really about making sure we didn't break anything, making sure that we kept the momentum, understood the culture, took time to talk to customers, talk to partners, talk to our employees, shareholders and understand, um, what are the focus areas that we needed to go after. And the last nine months has been about, you know, a lot of learning on my part. >>But also a very receptive group of employees and partners saying, you know, we'll give you a chance. Let's get this done, let's see where it goes. So that's where the nine months had been around and it's been a, it's been fabulous. >> So that's actually one of the things I've heard from your team is you've come in loud and clear with the voice of the CIO. Having been a CIO yourself, that's something you want them to focus on. Everybody, we always talk about listening to the customers, but you know, the role of the CIO has changed an awful lot. You know, since you first became a CIO, clouds change everything in a Nicholas CARF said for a while, does it even matter? Right. Um, so you know, Ferguson side a little bit as to how you want to make sure you're delivering for what the CIO is need. >>Not necessarily what, you know, they were saying that they want. No, it's fair. And, and as much as the role of the CIO has evolved, I don't think it's changed fundamentally. They still, you know, the guardians of the data, the, you know, the compliance and everything else and of course more than anything else, the productivity and the competitive edge that businesses need, technology and business, regardless of which business you're in, are interested intrinsically tied. Your delivery of anything you do today is tied to technology. If you, if you want to be future proof. So if anything, the role of the CIO has only been elevated. I'm, I say this playfully, but I do say it. I said, if I wasn't running this great company that I am now, I'd love to be the CIO of a dysfunctional it organization at a large company because there's so much you can do. >>Many of the decisions that we would spend an inordinate amount of time on the infrastructure, the application, how do you bind it, what are the protocols? Which data center, how much, who runs it, which partner? I kind of dissipated if you're not going to the cloud in some form of fashion, come on, right? If you're not building cloud native applications, come on. If you're not using dev ops, come on. So you've got all this time back now where you're not hopefully having conversations that don't matter and you're really go and building new things. So I think it matters. That's great stuff. And absolutely we agree. We've talked many times on the cube. It definitely actually matters more than today. If anything. Not only did they need to be responsive to the business, but oftentimes it can be one of those drivers for innovation in change in the business. >>Um, I love something you said in your keynote, you said data is at the center of everything you do because right. Most CEO's, hopefully infrastructure is something they might have under their purview, but it's not what drives the business. It's the data, it's the application, it's their customers that matters. So to speak a little bit to the role of data has changed a lot. You know, you and I worked for that big storage company where we even didn't talk as much about storage back about data back in the day. Today it's the life blood of the company. It's everything like that. >> And you know that that is one of the reasons I'm at Convolt because for the past 30 years I've been in technology, I've done app side, I've done infrastructure side, I've done a mix of all of those. And the more I think of an dev ops, I've done that. >>The more I think about it. If I were, if I was sitting with a CEO today and having a conversation about what matters in technology, who's maybe a CEO is not a technologist, I would say data matters. I would say the asset of your company is the data. It's gone from something that you used to manage down, compress deduplicate and hope it went away and you wanted to minimize its footprint to something where you want to maximize its value. And those aren't just words. I mean that is what makes great companies, great companies today, the way they use data to their competitive advantage. So this is, this is exactly the mindset where the mindset, the Guppy do to convo because all we do, all we do is help our customers be data ready. As I was saying this morning, that's, I love that term because that kind of encapsulates it for me. So that's, that's where my head's at. >> Yeah. I mean, we've always said that the thing that defines a company that's gone through debt, that digital transformation is that data drives the business. >>It, it absolutely should, but we're, when you talk with customers that have, whether it's a big university, a research university, healthcare organization or whatever type of organization that has multiple departments, so much data that potentially has a tremendous amount of value that they actually aren't managing well or can't get visibility out of. When you say we want to help you be data ready, w what does that mean to them? >>It means a few things. You summed it up perfectly. That's the world, the customer, the chaos that customers could live in because fundamentally, Lisa, if I had over-simplified applications, we're intrinsically to date data that you use for tied intrinsically to the application to build. So if you had an SAP system, your data was very tightly tied to that. If an Oracle ERP system, it was very tight detail yet it'll supply chain system. You were tied to that. And once data side of getting released from the abstracted, from the system that was built on, you've got a little bit of chaos, then you had to figure out who had access, where, how, how are you replicating and how are you backing it up over the policies, your plan compliance. And then it became chaos. And what I say to customers being data ready, saying do you have a strategy and a capability, more importantly to protect, manage, control and use that information in the way you wish to for competitive advantage. >>Just protecting it is like a life insurance policy, controlling, managing and using it as where you get the value out of it. Right? And so as companies become more data driven, this is where we help them. So the whole concept of the show, what we're sort of bringing to market is the fact that we can help our customers be data ready. And some of the technologies we've talked about today lend themselves to exactly that. Alright. So Sanjay, one of the questions many of us had coming into the show is how exactly Hedvig your, your first acquisition was going to play out. You made a comment in your, your opening keynote this morning that we need to rethink primary and secondary storage. So some of us read the tea leaves and be like, well, you know, you're selling an SDS storage, your, you're in the primary storage market as we would've called it before. >>Yes, the lines are blurring. I don't think those there. So I want to give you the chance to let us know where we're going. Years primary and secondary storage as we classified them, we're looking grayer and grayer mean they'll always be primary storage because there's always a certain user use cases for, for high-performance scale up capabilities. But a lot of the stuff was getting murky. You know, is it really primary? Is is it lower end primary, is it secondary and it doesn't, it shouldn't really matter. And with that, would that segmentation game a set of other capabilities like Oh, you know, file block, object cloud, more, more segmentation, more silo and more fragmentation. And I'm a big believer that this is all about software. The magic is in the software. And if you, if you forget for a minute that it's software defined storage as we call it today, but a set of capability's, a universal plane that allows you to truly define how customers get that ubiquity between any infrastructure that they run. >>Okay. Which in turn gives them the abstraction from the data that they bill. Okay. We've just taken a lot of workload and pressure off the customer to figure all that stuff out, keep whole manage. So I wouldn't get, I wouldn't get wrapped up on the whole storage thing as much as I would on the SA on the universal data plane or the data brain as I called it, nicknamed it in the show, you know, earlier as the left and right side one size, the data management, the other sizes, you know, traditional storage management. Yeah. Maybe I was reading too much in this. There's two brains. I think you've, you turn them sideways. They look like clouds too. But uh, yeah. Yeah. Um, partners wonder if you could speak, you know, we're talking about obviously the channel hugely important, we're going to talk to a lot of your team, but from a technology standpoint, you've got a lot of those hardware providers as well as different software companies that are here in the expo hall. >>Does metallic and Hedvig in those, you know, how will that change the relationships? I mean there's one, I've never built a business in my life that wasn't partner centric and partnerships to me is where both sides feel like they won. They went together. And so I've been very clear with our team, our channel, our board, our ecosystem that we're not doing this alone. That's not my intent. And our goal is to work together. Now we have partners in across the spectrum, cloud partners, technology partners like NetApp, HPE, Cisco. We've got ecosystem partners, the up the, the startups that are building new capabilities that we want to be, they want to be part of our ecosystem and vice versa. Traditional channel. Okay. so we've got the whole run of those, of those partnerships and we've been very focused. But we've also being very clear that we're in this for the long haul with them. Hedvig is today sold through channel and will continue to and metallic is built to be only sold through the channel. >>And you guys also, I was looking at some of the strategic changes that you've implemented since you've been here. Leadership changes to the sales organization, but even on the marketing side go to market. You mentioned that the channel opportunities for Hedvig as well as metallic, but also you guys have a new partner programmed, really aimed at going after and cultivating those large global enterprises with your SIS. So in terms of of you know, partner first, it really seems like the strategic directions that you're moving in are really underscoring that. >>Absolutely. Everything we do, every single thing we do is, you know, the question, the reviews we do, the internal inspection we do with the business. The, the way I look at the, the, the go to market conversations as to uh, the, you know, the pipeline is always about which partners involved, who's the partner involved, you know, and on an exception where we don't have a partner involved. My um, my F it's a flag to me going why? Um, no, we're, I don't know if you're speaking with Ricardo today or at some point he'll, he'll, he'll let you know exactly what we're doing there and how we think about it. And then we've just hired Marissa Rowe, I don't know, you know, Mercer and so Mercer's just come on board as our sort of partner lead worldwide. Yup. >>We're going to be talking with him as well. >>It's a cultural shift folks and we're completely committed to it. 100% committed. >>So one of the things that, that Stu and I were chatting about earlier today that you guys talked about in the keynote is in terms of how quickly metallic was conceived, design built really fast. Does that come from kind of a nod to your days at puppet where you are used to much shorter cycles? And how did, how did internally, the Combolt folks kind of react and we're able to get that done so quick. >>They embraced it. And I'll tell you, I'm, people will tell you that I'm used to saying this, this, this thing. I say that competition and time are not our friends. So we have to, we have to get out there before somebody else does. And if you're coming out with something, it's gotta be better than anybody else has. And so we all agreed there was a need for world-class solution, but we also understood that we had to do a differently doing it the way we've always built something probably probably wasn't the best answer. We needed to go shake things up because it's a different audience, a different delivery capability. But the beauty of the whole thing was that we had core technology at vault that was truly multi-tenanted, truly secure, truly scalable, which we had. This was years of, of great IP, which we took and we built on top of. >>And so we ended up focusing on the user experience and the capabilities of a SAS solution, the modern SAS solution as opposed to putting a wrapper of SAS around substandard technology. So in full credit to the team, we do 90 day releases on our core technology today. Right. So yeah, I think, I think that refresh cycle is what customers expect of us. That you know the and, and then that's what we do today. Right. So something, I don't think it's, I'm not giving myself any credit for it. Yeah. And Sanjay actually we had a customer on earlier talking about that cadence release cycle and he said to Combolt's credit, they're hitting it and it makes my life more predictable when the channels yeah. You know, and so they know when to expect something. So we have a 90 day and Tom will talk to you about this when he, when he comes on, how we get our channel ready for it, how are we enabled them, our own support so we give, so we are completely buttoned up and taking advantage of that release cycle. >>All right. Great. Sunday, nine months, you've already made quite a few moves in the test board, making a lot of pieces there from what we hear, you know, this is just the beginning. Give us a little bit going forward though those people watching what does Sanjay's next nine to 12 months, you know, foretold and as much as you think it's a lot of moving parts that we've, we've changed, um, there we're all part of a, of a roadmap that and so that, and I've been very open and public about it. When I came in there was a lot we had to do and I wanted to be really focused about getting this company back to growth and really helping you realize the potential that it had with, with its heritage of great technology, great customer base, great ecosystem. So I laid out a very simple three point plan, simplify, innovate, execute and tell. >>People are tired of me talking about it and giving me proof points that I'm done. I'm going to keep talking about it. And so simplify is everything about how we use the product, the user experience with us and how you engage with us. OK. innovators innovate in everything we do, products, experiences, everything we have to, we have to challenge the status quo and say it's a smarter way of doing it. Metallic is a complete encapsulation of that, of that energy. Okay. And the last is execute. It's all about getting out there and getting it done. Doing what we say and saying what we do. Just get it out there, get it done. And um, and I think the team has been amazing. They've just rallied around it. And if I embraced it, this is what I think this is what they want. So the changes, sorry, just sorry, I didn't mean to cut you off but it, I'll sum it up by saying that, you know, the nine months have been very focused in the direction making. Now it's about really making sure we help the company and how customers realize its true potential because the technology is great. The people are great. We're a good company. People love our technology. They stay with us forever. Because it does what it's supposed to. We just think we have a lot more to offer. Now. >>I know we're only day one at the show. Things did kick off a little bit yesterday with partners. What's some of the feedback that you've heard from those customers? Either those that have been using vault for 10 years or those that are maybe newer to the bandwagon? >>Well, somebody asked me if I had 10 cups of coffee before I went on stage in the sporting, but I think it's a good proxy for what I feel on the show. I feel incredible energy. I think that the customers, the partners, our own people, it's just, there's a buzz and you've been to shows before and some of them are just, you know, some of them have that energy and some of them are flat. Well this one's just full of energy and uh, and it's, it feels like a lot of adrenaline here and this people are excited and um, you know, I'm excited to go walk the floor. >>Well, your competitors are taking notice. There was some interesting digital signage yesterday at the airport. I noticed that that wasn't okay. I didn't, I missed it. Invitation. Highest form of flattery. Sanjay, >>I got the notice that there's, there's a lot of investment that goes into this. Uh, this, this segment of the market. It's been really hot. Um, what, what's your take on all the startups in as well as the, the, the big companies that have been putting a lot of it that it's an important space, right? Um, it's, it's, it's in the top three to five depending on which study you look at data protections back because it's one thing to have data and nothing to know that it is the way you want it. It's also a testimony to the a, it's not an easy space to get into when you're telling your customer that you're protecting them. That's a big word. Okay. I believe that you earn your way there day on day release, on release. And we've done that. I mean the animals the same good things about as in half a years we had customers on stage, you know, and it, customers don't just come up on stage and they, they really believe it. We have a, we had a pretty decent turnout at the partner event yesterday. You know, I think we're, we're in a great space at a great time and we've got 20 years of, of great pedigree that I don't take for granted as much as people sort of go, Oh, you're an old company. I go, Oh, don't mistake pedigree for anything else. You know, we've got some incredible IP over 800 active. >>Yes. >>You were sharing some of those thoughts this morning. I was looking to see where I put them. How are you guys leveraging the data that you have under management to make combos technology even better and to help make some of those strategic, >>it's this deep learning. It gives as much, you know, we applying AI implicitly. I don't want it to be an AI washing my technology for my customers. It's in there. It just works for them and it's my job to make my product better so they get more value out of it as opposed to for them to bolt on something to make my product better. So I don't, I really don't care what other shit about it. What I care about is I'm building that right into, into the intelligence. We have all the data, we know we, our customers use it, how they back it up, what their expectations are, what the SLS are, what their protocols are. We know this stuff and you, you have to, you know, we've been around enough to know this stuff. So now we're taking all of that with technologies like deep learning and machine learning and making the product better. >>So Sunday, one of the toughest things to do out there is have people learn, learn about somebody again for the, for the second time, you know, you only get one chance to make a first impression. So maybe I'd love your insight. You've been on board for nine months, you know, everybody knows Combolt it has a strong pedigree as you said, has a lot of patents. There's the culture there, but anything you've learned in the last nine months that you didn't know from the outside, he was still a pretty good secret. And there's a lot of people that don't know us as long as even though we've been around in the enterprise and and have have achieved a ton, there's still a ton of customers that don't know us and you know in our chops to get it out there. And if you've looked at our digital presence, if you've looked at how we're engaging online, it's a different Convolt. In fact, one of my favorite hashtags that's a, that that's trending at the show is a hashtag new comm vault. Is that right? I like that one. >>As I say, I might have started it, I don't know. But it is, it's an opportunity, right as to said, you know, we all wish sometimes in certain situations we could make a first impression. Again, I think you have that opportunity is you're saying there's, you have I she was saying close to 80% of, I think I read the other day, 75 80% of Commonweal's revenue comes from the fortune 500 you have the big presence with Bleagh global enterprises. This sustainability initiative that you were doing with the U N that Chris talked about. So there's, there's a lot of momentum behind that as well to take and really kind of maybe even leverage the voice of those enterprises to share with the world the benefits that Convolt provides. Like you said, data protection is hot. Again, if you have the data and it's, and you don't have the insight and it's not protected and you can't recover it quickly, then what value >>or used, if you can't use that know, why does it have to be compartmentalized where you say, Oh, that is my archive. Why can't I, why can't I say that? Yes, it is my archive, but I can, I can leverage that data for other things in my business. Okay. And so our product orchestrate allows customers to discovery to do, sorry, activate, not orchestrate to do eDiscovery, to curate information to use it for R and D to have a policy on sensitive governance needs. There's so much we can do with that, with with the data that's just sitting there, that and from different sources that I believe that at some level, protecting and protecting, managing and controlling our almost table stakes. So I'm raising the stakes uses where the magic is. >>All right, raising the stakes. Well, Sanjay, thank you so much for joining Stu and me on the cube today. Can't wait to see where those stakes are going to be. Combo go 2020 hashtag new comm volt hashtag new comm vault. Thanks Lisa. Thanks. Thank you so much. Hashtag new cobalt for Stewman eman and Sanjay Mirchandani and Lisa Martin, you're watching the cube from Cannonball. Go.

Published Date : Oct 15 2019

SUMMARY :

com vault go 2019 brought to you by Combolt. but he's kind of a big deal is the CEO of Commonwealth's on Jay Mirchandani. So you have come onboard to combo in about about nine months ago and And the last nine months has been about, you know, you know, we'll give you a chance. Um, so you know, Ferguson side a little bit as to how you want to make sure you're you know, the guardians of the data, the, you know, the compliance the application, how do you bind it, what are the protocols? Um, I love something you said in your keynote, you said data is at the center of everything you do because And you mindset, the Guppy do to convo because all we do, all we do is help our customers through debt, that digital transformation is that data drives the business. It, it absolutely should, but we're, when you talk with customers that have, So if you had an SAP system, your data was very tightly tied to that. So some of us read the tea leaves and be like, well, you know, you're selling an SDS storage, So I want to give you the chance to let us know where we're going. or the data brain as I called it, nicknamed it in the show, you know, earlier as the left and Does metallic and Hedvig in those, you know, how will that change the relationships? So in terms of of you know, the go to market conversations as to uh, the, you know, the pipeline is always about which partners It's a cultural shift folks and we're completely committed to it. So one of the things that, that Stu and I were chatting about earlier today that you guys talked about in the keynote is But the beauty of the whole thing was that we had core technology at vault that was truly So we have a 90 day and Tom will talk to you about this when he, Sanjay's next nine to 12 months, you know, foretold and as much as you think it's you know, the nine months have been very focused in the direction making. What's some of the feedback that you've heard you know, I'm excited to go walk the floor. I noticed that that wasn't okay. I believe that you earn your How are you guys leveraging the data that you It gives as much, you know, we applying AI implicitly. that don't know us and you know in our chops to get it out there. right as to said, you know, we all wish sometimes in certain situations we could make a first So I'm raising the stakes uses where the Well, Sanjay, thank you so much for joining Stu and me on the cube today.

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Keynote Analysis | Commvault GO 2019


 

>>Live from Denver, Colorado. It's the cube covering com vault go 2019 brought to you by Combolt. >>Welcome to the cube. Lisa Martin with Stu Miniman. We are in Denver, Colorado, specifically Aurora, actually for the fourth annual comm vault. Go. Stu, I'm super excited to be back hosting with you again. Lisa, it's great to be with you our second year doing Convolt go last year. Keith Townsend with here with me and so glad you're here with me because you've got a little bit of background with this company I was with come out 10 years ago. It's scary to think that it's been 10 years that we're at the Gaylord Gaylord Rockies, which is one of their customers, massive conventions that aren't, as you said, the first conference that the Gaylord that probably heard that this, this convention center just opened up a couple of months ago. I think it holds like 1500 people, the 1500 rooms at the hotel and supposedly this is the first large event that they've done and this was planned last year. >>Last year we were in Nashville at the Gaylord the year before. I think they were in DC at the Gaylord and next year I know there'll be at another Gaylord, so definitely putting their customers first. Just like in the keynote this morning they had the state of Colorado opening up the event. We always love to hear a local customer welcoming us and talking about their partnership with the supplier. Absolutely agree with that. The state of Colorado, the statue share the highest number of micro breweries per capita and I don't know about you, I'm not a beer person. I would be super blown away if that, if I was there is the too much choice in beer. It used to be, you know, you'd go in and say, okay, here's the five or 10 beers I like. Now you go in and it's like, all right, there's a hundred new ones. I haven't tried that because they weren't here last time. >>So many beers here, a greater Denver. I've been to Boulder a couple of times. They say if you want to start a microbrewery, there's one that's ready to hand you over a place because they're going out of business. They just churn and go over and everything like that. So yeah, my first time actually hosting an event of the cube here in Colorado. Super excited for that. It's a great locale. And yeah, we're talking about, you know, so Convolt a 20 year old company, a lot of customers, but a lot of new faces. You look, we're going to be talking to the next two days. They run a whole new executive team. We knew this was coming last year. Our final guest in our two days is going to be Al Bunty, who is the CEO, was one of the original 20 years with the company. So we'll, we'll talk about the Baton and some of the changes in some of the things that are, are the same. >>So yeah. Interesting. You mentioned they started things off this morning with the customer at the state of Colorado. I too, like you always love to hear the voice of the customer. And I also really like it when customers talk about the challenges that they had. They talked about the Samsung attack and all of the exposures and vulnerabilities. I love that because that's what happens. We're seeing data protection as a service, the market positive trends in the market. There are a rise in cyber attacks. I love it when customers articulate, yep, nothing is perfect, but here's how working with Combalt we were able to recover quickly from something like that. A lot of big news, you mentioned a lot of new executive leadership. This is Sanjay merchant Donnie's first go. As CEO came in about nine months ago. He's a cube alumni, said we'll get to talk to him later this morning, but he came in after successfully leading puppet through many rounds of millions and venture funding. >>He took puppet worldwide, but he came into a company with declining revenues and one where folks said combat, you've got pressures to find alternative sources of growth. They said three things specifically. One, you need to upgrade your sales force. Two, you need to enhance your marketing, and three, we need to shift gears and expand your market share and there's been a whole bunch of news, not just yesterday, today, but in the last month or so, last few weeks actually where combo is making headway in all three of them. >> At least so right, because you look on paper and you look in the key, the keynote and say we have 20 years of experience. Here's all of the analyst reports that show us as the clear leader in this space. But then you look at it and say, Oh, 2018 to 2019 declining revenues. There are a lot of competitors both as some of the big stalwarts in technology as well as many startups. >>Heck, I'm even seeing the startups now. They're trying to call the last generation of startups that are going after con vault as the legacy. So if you're not fully cloud native microservice sass base architecture, you're the old way. And that's one of the news from Combolt already is they, they've done a couple of what they call Convult ventures. So the first one you were alluding to is they bought Hedvig, which was a software defined storage company. They just bought them back in September. What was their a two 40 $250 million, which was almost half of the cash that Combolt had sitting there. Hedvig company that had been around for a number of years. We're going to have Avinash who's the founder and CEO on the program here. He was on the keynote stage going through the demo. They kind of sat at this interesting line between software defined storage and actually hyperconverged infrastructure because you could in the early days do either storage only or fully converged environments, but massive scale. >>The customer that he talked about was a very large scale deployment. Those large scale deployments are really tough and can be challenging and they're not something that you just deploy everywhere. Unlike the other announcement that Convolt announced is metallic. If you go to metallic.io, they have this new sass based architecture. They built it in months from the ground up from the internal team. Part of me is sitting there saying, okay, wait, if they could do this and you know, six months or nine months or whatever it was, why hadn't they done it before? What has changed what Convolt technology is under there? It's great. It's working, you know, Azure and AWS as well as you can have a local copy in your environment. They call it SAS plus. Um, and we need to understand a little bit more of the technology. So a lot of exciting things. >>Definitely getting awareness, but both metallic and Hedvig they call Convolt ventures. So new areas, areas that they're looking to add some incremental growth. And one of the things Sandra said in his keynote is we want to, you know, rethink primary and secondary storage. So where is Convolt will they start dipping their toe into the primary storage? Does that line blur? We've got HP on the program, you know, NetApp is up on stage with them. They have partnerships. So changing landscape Convolt has long had a strong position in the market, but as things change they want to make sure that they make themselves relevant for the next era. >>Absolutely. And the Hedvig acquisition gives them a pretty significant, a much larger presence in the software defined space. But it also is going to give them a big Tam expansion. We look at metallic as you mentioned, the venture. I want to, I want to break that down. We've got Rob Kelly's, John Colussy, and on a little bit later, what is this Combolt venture, but also giving them, it sounds to me like giving customers in mid market more choice, but one of the things I mentioned that that analysts were saying is, Hey you guys, you gotta, you gotta expand your market share, you really gotta expand marketing. So we're seeing not just the technology announcements with Hedvig for the large scale enterprises of which I think most of their revenue, at least three quarters of combat revenue does come from that large space, metallic for mid market, but also some of the seals, leadership changes that they've made to are really positioning them. New initiatives, new partner initiatives, really focused on the largest global enterprises. We're gonna break some of that down today. So in terms of routes to market, you're seeing a lot of focus on mid-market and enterprise. >>Well, at least 80% of the convulse revenue comes from the partners. So that is hugely important. How does metallic fit in? Will that be as a SAS offering? Will that be direct? Will that go through the channel? Believe it's going to, you know, the channel's going to be able to be enabled. How do all of these pieces go together? One, one note on Hedvig you talk about Tam expansion. Hedwig was not a leader in the market when it comes to where they are. There's a lot of competition there. You know, they were not a, you know, a unicorn that had a road to $1 billion worth of actual revenue there. So they got bought at a very high multiple of what their actual revenue was. And the question was did they just not have the go to market to be able to bring that and maybe Convolt can bring them there where they miss positioned in the market. >>Should they not be really primary storage? Should they go more to secondary storage where partner closely with secondary storage, because I know some of Combolt's competitors did work with Hedvig. I've talked to a number of partners out there that liked Hedvig and was like, Oh it's a nice complimentary offering to what we have, whether they be a hardware or place. So we'll being in Convolt hyper charge that growth. Obviously they've got some smart team, smart team members, have an Ash, came from Amazon and Facebook and his team. But what will this do to accelerate what they're doing? How will there be hit the word but synergies between the two sides of the company. So Sanjay and team really laying out their vision for where they want to take the company and it's challenging to be, we're the trusted, reliable enterprise and we're going to go down to the lower end of the market and we're going to go on all these cool new spaces and everything. So Combalt only has limited resources just like any other company. And how will they maintain and grow their position going forward. >>We are going to hear from a number of their customers do today who been combo customers for 10 plus years. Some of them who have a number of Convolt competitors within, you know, disparate organizations. I love to hear from them, why are you running, you know, comm vault, the backup exec within these different departments. For example. AstraZeneca is one of them. And what makes Combalt in certain departments really ideal. So going to get a good picture of that, but also love to understand from these customers who've been using Combolt for years. Do you see a new combo in 20 in their fiscal year 2020 talked about the leadership changes. As you mentioned, this is a company that's not only 20 years old but at low run. Some stats by you that Sandra Mirchandani shared this morning, they've got 2.8 million. The virtual machines protected, they've got over 700 millions of petabytes. They're protecting in the cloud, 1.6 million servers on and on and on. How is con vault of fiscal year 2020 different and and really poised at this intersection of unified >>in? One of the answers for that that we'll dig into is it's about data. So while con vault does 45 million weekly backup jobs, we used to know backup is something that you just kind of had, but you didn't necessarily use it. Now it's not just having my data and making sure that it's relied on, but how can I leverage that data? It's, you know, data at the core and you know, Sandra said data is the heart of everything they're doing. So coming from puppet, Sanjay knows about dev ops and agile and he's going to bring some of that in. He's brought in a team that's going to infuse some change in the culture and we'll see. I expect Convolt to be moving a little, little faster. They definitely have made a number of changes in the short time that he has already been there and we'll get a little bit of a roadmap as to where we see them going. >>Yeah, there's certainly seems Stu to be moving quickly. You mentioned, you know, Sonjay being nine months metallic. You mentioned also being developed in house in a matter of months, announcing the Hedvig acquisition in September. It closed October 1st there Q2 earnings come out in just a couple of weeks right before Halloween. So it seems like a lot of momentum carrying into the Denver aura area. Is it going to be a trick or a treat? Ooh, I like that as a marketer, I'm jealous that you thought of that and I didn't, but I liked that. We'll go with that all these years on the cube. You gotta you gotta have the snappy comebacks, right? So, Steve, it's gonna be a great day today we are jam packed session interview after interview with combat executives, really dissecting what they're doing, what's new, what's positioning them to really kick the door wide open and really reverse those revenues, taking them positive and really not only meeting the endless expectations, but exceeding them. So I'm looking forward to an action packed two days in Aurora with use to, can't wait. All right, first two minute, man. I'm Lisa Martin. You're watching the cube from comm vault. Go 19 we'll be right back with our first guest.

Published Date : Oct 15 2019

SUMMARY :

It's the cube covering Lisa, it's great to be with you our second year It used to be, you know, you'd go in and say, okay, here's the five or 10 beers I like. a microbrewery, there's one that's ready to hand you over a place because they're going out of business. A lot of big news, you mentioned a lot of new executive leadership. One, you need to upgrade your sales force. Here's all of the analyst reports that show us as the clear leader in this space. So the first one you were alluding to is they bought Hedvig, which was a software defined storage company. They built it in months from the ground up from the internal team. And one of the things Sandra said in his keynote is we want to, you know, rethink primary and secondary storage. So in terms of routes to market, you're seeing a lot of focus on mid-market and have the go to market to be able to bring that and maybe Convolt can bring them there where they miss Should they go more to secondary storage where partner closely with secondary I love to hear from them, why are you running, They definitely have made a number of changes in the short time that he has already been I like that as a marketer, I'm jealous that you thought of that and I didn't,

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Chris Powell, Commvault | Commvault GO 2019


 

>>Live from Denver, Colorado. It's the cube covering com vault go 2019 brought to you by Combalt. >>Hey, welcome back to the cube Lisa Martin with steam and man we are live on the show floor of comm vault go 2019 fourth annual event, a couple thousand customers here and Steve and I are welcoming back the COO of combo. Chris pal. Chris, welcome back. Thanks. Great to be here. We're excited to be here. We just came out of the keynote. Some interesting news to talk about but let's, let's to talk about what's happened. Combat is a 20 year young company, tremendous amount of acceleration in the last nine months. Lot of leadership changes he must be going to hold onto the table cause you got like the whiplash, right? So tell us, here we are at the fourth annual go news in terms of sales leadership changes go to market opportunities with metallic, with a new partner programs for the enterprise. Tell us what are some of the things that are exciting to you and how come vault is really in 20 FYE 2020 position? Like, Hey, we're listening to our customers and partners. >>Yeah, yeah. Well, and a lot of the things that you're seeing here at this show is just that it's, it's, it's market-driven. It's us responding to what we're seeing in the market, working with our partners. And a show like this is all about working with partners. Our customers and the, the announcements that we're making here are really releasing a completely new combo that the brand refresh that we've done just over the last month or so is been tied to a lot of the things that are changing with regards to the product portfolio. Uh, that Hedvig acquisition and a lot of the different leadership changes that you're seeing and the leadership changes are really driving a lot of this shift of focus. And really, I shouldn't say shift really extended focus for the organization from a technological standpoint as well as from working with our partners. >>Yeah, it's interesting. The news ahead of the show of metallic Convult now a SAS providers. So it's interesting to get you give us your, your view as a marketer. On the one hand you need to be the trusted enterprise supplier with a lot of customers. And the other one, you know, they've got cloud microservices, all the latest buzz words and you know sasses the model that a lot of customers want to be able to consume their software standpoint. So, so >>I know you have Rob Kalusi and who's going to be coming on. So I'll steal some of his thunder and I'll try not to steal too much to don't tell them the what excites me so much about the metallic product when leap, when we first started down this path, it was we, we really started looking at the market and the challenge that came from Sanjay when he just first entered the building really was we have industry leading technology. A lot of folks will talk about how we have industry leading technology. But if you really took a step back, you would have to have an honest view and say, sometimes they would say, well look, if it's a, if it's a really straight forward installation, maybe Commonwealth and might be a bit bring too much to the party, so why don't you look at some of the other solutions. >>And as we were talking to different customers out there, they were looking for SAS solutions and but they at the same time, they didn't want to make any compromises. And so much of the research that Rob and team working with Janet and with David, no, we're seeing is that as they were going out there, the Seuss solutions that were available today, and this sounds like marketing spin, right? But it's really what we were hearing back, that they weren't very good there, that they weren't SAS solutions. They're supposed to be easy. The customers really didn't see them as easy. They were running into scale issues, they were running into flexibility issues. So from the standpoint of building the solution, what we quickly realized is if we could reach Sanjay's challenge to us, which is bringing this fundamentally solid technology to a broader audience with a simplified use cases that there's a great opportunity for us to bring value to more companies. So that's, that's where this went. And then the beginning reviews of this as we brought this into beta and different people were seeing at different customers, different partners, they even came into the conversation a little bit pessimistic and they all left excited about what they were seeing. It's it's, it's really good. It's really good. >>So targeted towards mid market companies with around 2,500 or 500 to 2,500 employees. Give me just a little bit of a perspective on the choice that Commonweal is now offering the midmarket with complete backup and recovery. That's one of your flagship and metallic. >>So the the metallic offerings your men for some of the most common use cases that are out there. So 65 and the what we're, what we're trying to inject into the market and the target of 500 to 2,500 employees is really just where we see the sweet spot of most of the customers of those sizes are the ones that are looking at SAS solutions right now. But that's not to say as we've talked to larger enterprises, many of them are considering the addition of metallic as into their either subsidiaries or other areas of their business. And what Sanjay talks about, he sort of refers to as the data brain is really bringing this together where you can add SAS solutions onto your existing on prem solution. So if you're running combo complete, you can also be running metallic across other aspects of your business. So that's, that's one of the things that makes it powerful upmarket, but then we're also targeting the more common use cases that are more turnkey down-market. Yeah. >>Let's switch gears a little bit. So your team had a little bit of fun opening up the keynote. You had some of the stunt doubles a for Thor from Starwood and the woman has done both star Wars and Marvel on and talking about the unsung heroes behind the scenes. Kind of like your, your customers here. But there was another connection because they were vendors and con vault is, I believe it's the global Avengers and it has to do with sustainability, which I know is something near and dear to your heart. So explain a little bit about why that's important in what it is. >>So it's definitely a passion of mine and something that we accumbent are looking to every company as we're driving this should try to stand for something bigger than themselves. And as we look at this all started two years ago when we sponsored and I joined Robert Swan's expedition to the South pole. We were the data sponsor for that expedition and it was the first expedition to rely solely on renewable energy. And what has evolved from that from different conversations, we started having discussions throughout about the carbon footprint of data and with 5g the internet of things coming and more and more data on the horizon. The people that we're speaking with. And the reality I think that tech has come to is that we can't be part of the problem. We have to be part of the solution. So through a series of connections, we ended up speaking with the folks who were responsible for the UN global goals. Um, it's the 17 global goals around the world that were endorsed by all of the UN countries five years ago and there's 10 more years of it. And Kamahl is extremely proud to be joining some of the largest companies in the world. Coca Cola, Microsoft, Google, Salesforce, many in our industry and outside, obviously to sponsor one of the global global goals. But the way the program works is it 17 global goals and there's one company for each one of them in order to try to represent it and drive it forward. >>Chris, you actually took a few of us around the show floor before it opened last night. We know conferences can have a bit of an impact from a negative standpoint. So tell some of what Combolt's doing to make sure that this conference, you know, doesn't have such an impact. >>So as you mentioned before, it's about 2000 people that are here and I was shocked to learn and a lot of this is all in education. As you go through life, the, an event of this size typically will generate 25,000 pounds of rubbish of trash. So what we've done is partner with our good customer, which is the Gaylord Gaylord hotel systems and leaf put together a model where we're trying to minimize the overall footprint. So we donate a lot of what you see around here. Construction materials are donated to schools and local organizations. We're using all of the natural plants that will go back into the, uh, into the environment after this. Um, no plastic. I'm trying. And then the, uh, the cups you see here on the table are all plant based. So we're, we're trying to be very conscientious about everything that we're doing here at the show and minimize the footprint. >>When you're talking with customers, as I'm sure as cou are doing a lot, we talk, we often Sue and I and the rest of the cube crew. Sustainability is a topic that comes up at every event. We're, is that when you're talking with customers in any industry, whether it's healthcare or oil and gas, where is sustainability in >>terms of conversation? Is that one of the key things that comes up? That was also really important for Commonwealth to say, Hey, we want to be able to make sure that the technologies we're delivering are going to help our customers meet their sustainability goals. >>Absolutely. And it's, it's increasingly part of some, a number of RFPs. They will come in for Combalt. So they're there. Companies are looking to have us be able to really represent what our sustainability, what our corporate social responsibility systems are and what we put in place. And so we look at this through the lens of what do we do within our facilities? What do we do in events like this? And then also what can we do with our customers? So it's increasingly relevant and their sons of research, I'm sure you guys have seen the, the, as the millennial generation becomes more and more part of either significant influencers or decision makers, they're looking for companies that have a mission, you know, and that that stand for something all. >>So Chris, we're talking about sustainability is something you're passionate about. How does that tie into the broader brand discussion of Convolt companies going through, we talked about the executive change and you've got a lot of new products. So when people leave Combalt go 2019 how do you want them to think of Convult? >>That's a great question. I think what we're hoping that we were really using combo Alco as a combination of so many of the things that have been happening over the last couple of quarters. And certainly as I looked through what we're representing now, it's what are we as an organization, what's the story we're trying to tell? So we launched just in the last few weeks a new tagline, which is be ready. And that whole concept of data readiness is something that we're having within this show and it'll be in a lot of our messaging as we move forward. So this, I'm thinking of as the organization that enables you to be ready and then extending that should of saying, well what does that mean? And that's around how we protect the data, help you control where it resides, help you manage it for compliance and different regulatory needs, and then help you use it and get value from it. So that's the big takeaway we're hoping that people have. The other piece of this that we have each year is we expose people to such expertise here at the show. This is not combo talking about combo. 70% of our sessions in the breakout theaters are partners or customers or other influencers. So we want people to come here and really see convolve as data experts, as the people who are willing to work with them. >>Yeah. One little nugget you shared also, you've been growing. How many developers you bring from internal to the show. I have to think that Sanjay has a little bit of push from that based on his last. Yeah, yeah. >>Roll. Yeah. Certainly the DevOps community is increasingly, especially with some of the moves we've made in Hedvig, the dev community is going to be increasingly an audience for us to, to engage with. But the, we bring 45 developers to the show this year. It's about 40 from a combo and five more that have joined with Hedvig and they have 30 or 60 minute whiteboard sessions and they're completely jam packed. There's, I think last year there was over 150 whiteboard sessions over two days with customers just coming in and going through the details of this because a lot of organizations, they're there, they're faced with right now and in Sanjay's words, they have to move from something to something and they need people to be able to sit down and have honest conversations with them. Um, I joke with people sometimes that one of the terrible things that happened has happened to marketing with the advent of technology is we have to be truthful now when you know you can't, you can't just spin things. And so we're stuck having to tell the truth. But, but combo has a great truth that sets, we've got a really solid truth to tell. We just need to tell it. >>Well, and I love how marketing is so scientific these days. You're right, you have to tell the truth. But you also have, if you have the right foundation within your organization, the ability to access data actually glean insights from it, develop, whether it's a new partner program or new technologies, new routes to market. That's the power of that. Having visibility and access to the data can deliver to any type of organization. When you, when you talk with customers who've been, we've got some on the show today, Hey, we've been using Convolt for 10 years. When you talk to them today, this theme of be ready more than ready. How are they perceiving their foundation with combo and all of the changes that you've made, not just in the last 10 years, but in the last nine months alone. Which like customer feedback. Yeah, >>the customer feedback has been tremendous. I think they, they, so many customers are something that's so great about combo. Does our customers want us to succeed and they, they see this market shifting tremendously. They've been with us for a while and they want us to succeed. When they look at the changes that they're having to overcome, they're excited about really beginning to learn that as they move from something to something that we can help them on that journey. That they don't have to go somewhere else for that journey. So whether that's looking into SAS areas, whether it's modernizing their infrastructure, whether it's moving to multi-cloud and those environments, we, we have the right solutions in the right way for them to be able to make this transition for their company. So >>Chris, we're relatively early still in this show, so I hate to ask, but give us a little bit of a go forward. Lot of change in the last nine months. What should your customers be expecting from comm vault through the rest of the year? And by the time we come back to Convolt go 20, 20? >>Well, I think when you talk to Sanjay, he always says, puts me back on my heels a little bit and tells me that it's a, there's more coming, there's more coming, we're going to keep going. So it, Sanjay is a very dynamic leader and he's looking to make sure that the company isn't just driving to combo go and then it's going to sort of be smooth sailing with these things. I think this is an exciting time to be here at combo. This is an exciting time to be in the industry. So as we look forward to, um, the new leadership that's come in and some of the things they'll be able to do in terms of our go to market, I think we're going to be exciting. Avinash coming into this organization and his expertise, his skill set and all of the brilliant engineers he's, he's brought in to sort of join our industry leading engineering team. Uh, it's, it's going to be, uh, I can't wait to see what they come up with from a marketing standpoint. You know, we, we had a solid product for a number of years, but it's always challenging to sort of continue to tell a story and come up with new ways to tell it. As you get new things in your, in your box to be able to talk about, it's, it's great to be here. >>Well, Chris, we want to thank you for joining us on the queue today. We're excited about the next two days of all of the folks, leaders, new leaders, customers, partners that we're going to be talking to you and really unpacking what being ready means to them. So we thank you for your time and we look forward to a great event. Thanks very much for Steven. Amen. I am Lisa Martin. You're watching the Q from ball go 19.

Published Date : Oct 15 2019

SUMMARY :

It's the cube covering Lot of leadership changes he must be going to hold onto the table cause you got like the whiplash, Well, and a lot of the things that you're seeing here at this show is just that it's, So it's interesting to get you give us your, and the challenge that came from Sanjay when he just first entered the building really was we So from the standpoint of building the solution, is now offering the midmarket with complete backup and recovery. So 65 and the what we're, what we're trying to global Avengers and it has to do with sustainability, which I know is something near So it's definitely a passion of mine and something that we accumbent are looking to every So tell some of what Combolt's doing to make sure that this conference, So we donate a lot of what you see around here. We're, is that when you're talking with customers in any industry, to say, Hey, we want to be able to make sure that the technologies we're delivering are going to help our customers And so we look at this through the lens of what do we do within our facilities? So when people leave Combalt go 2019 how do you So that's the big takeaway we're hoping that people have. How many developers you bring from internal to the that happened has happened to marketing with the advent of technology is we have to be truthful now when you know you of the changes that you've made, not just in the last 10 years, but in the last nine months alone. that as they move from something to something that we can help them on that journey. And by the time we come back to Convolt go 20, 20? the things they'll be able to do in terms of our go to market, I think we're going to be exciting. So we thank you for your time and we look forward to a great event.

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