>>Live from Denver, Colorado. It's the cube covering comm vault. Go 2019 brought to you by Combolt. >>Hey, welcome back to the cubes coverage of combo go 19. Stu Miniman is here with me, Lisa Martin and we are wrapping up two days of really exciting wall to wall coverage of the new vault and we're very pleased to welcome a couple of special guests onto the program. To help us wrap up our two days, we have Miranda foster, the vice president of worldwide communications for comm vault and Al Bunty is here, the co founder, former COO and board member. Welcome Miranda and Al. Great to have you on the program. Thanks Lisa. So a lot of energy at this event and I don't think it has anything to do with our rarefied air here in the mile high city. Al, let's start with you. >>Well, there's other things in Colorado. >>There are, yeah, they don't talk about it. They talked about that on stage yesterday. So owl, you have been with convo ball as I mentioned, co-founder. What an evolution over the last 20 years. Can you take us back? >>Surely. So, um, yeah and it's been, it's, it's really kind of cool to see it coming together at this point. But if you go back 20 years when we started this, the whole idea was around data. And remember we walked into a company that was focused on optical storage. Um, we decided it would be a good company to invest in. Um, for two reasons. One, we thought they were really great people here, very creative and innovative and two, it was a great space. So if we believed we believe data would grow and that was a pretty decent thesis to go with. Yeah. And then, then it started moving from there. So I tell people I wasn't burdened with facts so I didn't understand why all these copies were being made of the same set of data. So we developed a platform and an architecture focused on indexing it so you just index at once and then could use it for many different purposes. >>And that just kept moving through the years with this very data centric approach to storage, management, backup protection, etc. It was all about the data. I happened to be lucky and said, you know, I think there's something to this thing called NAS and sand and storage networks and all those things. And I also said we have to plan for fur on scale on our solution of a million X. Now it was only off a magnitude of about a thousand on that, but it was the right idea. You know, you had to build something to scale and, and we came in and we wanted to build a company. We didn't want to just flip a company but we thought there is a longterm vision in it and if you take it all the way to the present here it's, it's really, um, it's, it feels really good to see where the company came from. It's a great foundation and now it will propel off this foundation, um, with a similar vision with great modern execution and management. >>Yeah. Al, when we had the chance to talk with you last year at the show in Nashville, it was setting up for that change. So I want to get your view there. There are some things that the company was working on and are being continued, but there's some things that, you know, Bob hammer would not have happened under his regime. So want to get your viewpoint as to the new Convolt, you know, what, what is, what are some of those new things that are moving forward with the company that might not have in the previous days? >>Yeah, that's a good questions. Do I think Mo, a lot of the innovation that you've seen here, um, would have happened maybe not as quickly. Um, we, the company obviously acquired Hedvig. Uh, we were on a very similar path but to do it ourselves. So you had kind of been a modern, we need to get to market quicker with some real pros. I think, um, the, the evolution of redoing sales management essentially was probably the biggest shift that needed to be under a new regime, if you will. Yeah. >>So Miranda, making these transitions can be really tricky from a marketing standpoint. Talk, talk us through a bit, some of the, how do you make sure trusted yet innovative and new that you've accomplished at this show? >>Well, trust it is obviously the most important because the Bob, the brand that Bob and Al built really embodies reliability for what we provide to our customers. I mean that's what gives them the peace of mind to sleep at night. But I'll tell you, Sanjay has been with us for just eight months now, February of 2019 and it's been busy. We've done a lot of things from a points on J transition with Bob and now to his point we've, we've acquired Hedvig, we've introduced this new SAS portfolio and you're exactly right. What we need to do is make sure that the reliability that customers have come to rely on Convolt for translates into what we're doing with the new Convolt and I think we've done a really good job. We've put a lot of muscle behind making sure, particularly with metallic that it was tried, it was trusted, it was beta tested, we got input from customers, partners, industry influencers. We really built it around the customer. So I think the brand that comm brings will translate well into the things that we've done with these, with these new shifts and movements within the company >>on, on that questions too as well. Um, I think Miranda is a good example of somebody that was with the company before a tremendous talent. She's got new opportunities here and she's run with it. So it's kinda that balance of some, uh, understood the fundamentals and the way we're trying to run the business. And she's grasped the new world as well. So, >>and Rob as well, right? Robin in his new, >>yeah, that's another good point. So that was all part of the transitioning here and Sanjay and the team had been very careful on trying to keep that balance. >>Change is really difficult anywhere, right? Dissect to any element of life. And you look at a business that's been very successful, has built a very strong, reliable brand for 20 years. Big leadership changes, not just with Sanjay, but all of the leadership changes. You know, analysts said, all right, you've got to upgrade your Salesforce. We're seeing a lot of movement in the area. You got to enhance your marketing. We're seeing metallic has the new routes to market, new partner focus, so PSI focuses. We're also seeing this expansion in the market, so what folks were saying, you know a year ago come on is answering in a big way and to your point in a fast way that's not easy to do. You've been here nine years since the beginning. Can you give us a little bit of a perspective, Miranda, about some of the things that were announced at the show? >>How excited everybody is, customers, partners, combo folks. How do you now extend the message and the communications from go globally after the show ends? That's an awesome question. I'm really passionate about this. So you know, Monday we announced metallic, we announced a new head of channels and alliances and Mercer Rowe, we had crazy technology innovation announcements with activate, with the acceleration of the integration with Hedvig with the momentum release that we put out today. We're also doing cool stuff with our corporate social responsibility in terms of sponsoring the new business Avengers coalition. That's something that Chris Powell is really championing here at, at the show and also within combo. So we're very excited about that. And then when you add people like yourselves, you know the tech field day folks, because not everybody can be here, right? Not everybody can be at go. So being able to extend the opportunity for, for folks to participate in combo, go through things like the cube through things like tech field day and using our social media tools and just getting all of the good vibes that are here. Because as Al says, this really is an intimate show, but we try to extend that to anybody who wants to follow us, to anybody who wants to be a part of it. And that's something that we've really focused on the last couple of years to make sure that folks who aren't here can, can get an embrace the environment here at Commonweal go. >>It's such an important piece that you're here helping with the transition I talked about. It's important that some of the existing >>get new roles and do responsibility going forward. What's your role going to be and what should we expect to see from you personally? Somebody has got to mow the lawn. >>Yeah. >>But yes, do I, I'll stay on the board. Um, we're talking through that. I think I'll be a very active board, not just the legal side of the equation. Um, try and stay involved with customers and, and strategies and, and even, uh, potential acquisitions, those kinds of things. Um, I'm also wandering off into the university environment. Uh, my Alma mater is a university of Iowa. I'm on the board there and uh, I'm involved in setting up innovation centers and entrepreneurial programs and that kind of thing. Um, I'll keep doing my farming thing and uh, actually have some ideas on that. There's a lot of technology as you guys know, attacking Nat space. So, and like I said, I'll try to keep a lot of things linked back into a combo. >>What Al can have confidence in is that I will keep him busy. So there's that. And then I will also put on the table, we agree to disagree with our college athletic loyalties. So I'm a big kid just because we don't compete really. Right. So I mean, but if I won Kansas wherever to play, then we would just politely disagree. Yeah. Well that's good that you have this agreement in place. I would love to get some anecdotal feedback from you of some of the things that you've heard over the last three days with all this news, all these changes. What are you hearing from customers and partners who you've had relationships with for a very long time? >>I think they're, I think they're all really excited, but, and maybe I'm biased, but they liked the idea that we're trying to not throw out all the old focus on customers, focus on technologies, continue the innovation. I'm pleased that we, Miranda and the team started taking this theme of what we do to a personal level, you know, recovery and those kinds of things. It isn't just the money in the business outages. It's a really a effect on a personal lives. And that resonates. I hear that a lot. Um, I asked our bigger customers and they've loved us for our support, how we take care of them. The, the intimacy of the partnership, you know, and I think they feel pleased that that's staying yet there's lot of modern Emity if that's a good word. I think fokai was what you, I think it's the blend of things and I think that really excites people. >>We've heard that a lot. You guys did a great job with having customers on stage and as a marketer who does customer marketing programs, I think there's nothing more validating than the voice of a customer. But suddenly today that I thought was a pivot on that convo, did well as Sonic healthcare was on main stage. And then he came onto the program and I really liked how he talked about some of the failures that they've been through. You know, we had the NASA talking yesterday, NASA, 60 years young, very infamous, probably for failure is not an option, but it is a very real possibility whether you're talking about space flight or you're talking about data protection and cyber attacks and the rise of that. And it was really, I'd say, refreshing to hear the voice of a customer say, these are the areas in which we failed. This is how come they've helped us recover and how much better and stronger are they? Not just as a company as Sonic healthcare, but even as an individual person responsible for that. That was a really great message that you guys were able to extend to the audience today and we wanted to get that out. >>I loved that as well. I think that was good. I have also back on driving innovation, I always felt one of my biggest jobs was to not punish people that failed. Yeah. I, you know, with the whole engineering team, the bright people in marketing, I, I would be very down on them if they didn't try, but I never wanted them to feel bad about trying and never punish them. >>And one of the things Matthew said on main stage, first of all, I love him. He's great. He's been a longtime CommonWell supporter. I love his sense of humor. He said, you know, combo came to me and said, can you identify, you know, your biggest disaster recovery moment? And he was like, no, because there's so many. Yes. Right? Like there's so many when you're responsible for this. It's just the unpredictability of it is crazy. And so he couldn't identify one, but he had a series of anecdotes that I think really helped the audience identify with and understand this is, these are big time challenges that we're up against today. And hearing his use case and how con ball is helping him solve his heart problems, I think was really cool. You're right. I loved that too. He said, I couldn't name one. There are so many. That's reality, right? As data proliferates, which every industry is experiencing, there's a tremendous amount of opportunity. There's also great risk as technology advances for good. The bad actors also have access to that sort of technology. So his honesty, I thought was, was refreshing, but spot on. And what a great example for other customers to listen to the RA. To your point, I, if I punish people for failure, we're not going to learn from it. >>Yeah, you'll never move forward. >>Miranda. So much that we learn this week at the shows. Some, a lot of branding, a lot of customers, I know some people might be taking a couple of days off, but what should we expect to be seeing from con vault post go this year, >>continue to innovation. We're not letting our foot off the gas at all. Just continuing innovation as as as we integrate with Hedvig continued acceleration with metallic. I mean those guys are aggressive. They were built as a startup within an enterprise company built on Comvalt enterprise foundation. Those guys are often running, they are motivated, they're highly talented, highly skilled and they're going to market with a solution that is targeted at a specific market and those guys are really, really ready to go. So continued innovation with Hedvig integrate, sorry, integration with Hedvig with metallic. I think you're just going to be seeing a lot more from Combalt in the future on the heels of what we consider humbled, proud leadership with the Gartner magic quadrant. You know the one two punch with the Forrester wave. I think that you're just going to be seeing a lot more from Combalt and in terms of how we're really getting out there and aggressive. And that's not to mention Al, you know what we do with our core solutions. I mean today we just announced a bunch of enhancements to the core technology, which is, which is the bread and butter of, of what we do. So we're not letting the foot off the gas to be sure >>the team stay in really, really aggressive too. And the other thing I'd add as a major investor that I'm expecting is sales. Now I'd love to just your, your final thoughts that the culture of Convolt because while there's some acceleration and there's some change, I think some of the fundamentals stay the same. Yeah, it's, it's right to, and again, that's why I feel we're at a good point on this transition process. You alluded to it earlier, but I feel really good about the leadership that's in, they've treated me terrifically. I'm almost almost part of the team. I love that they're, they're trying to leverage off all the assets that were created in his company. Technology, obviously platform architecture, support base, our support capabilities. I, I told Sandy today I wish she really would have nailed the part about, and by the way, support and our capabilities with customers as a huge differentiator and it was part of our original, Stu knows he's heard me forever. Our original DNA, we wanted to focus on two things. Great technology, keep the great technology lead and customer support and satisfaction. So those elements, now you blend that stew with really terrific Salesforce. As Ricardo says, have you guys talk with Ricardo soon? But anyway, the head of sales is hiring great athletes, particularly for the enterprise space. Then you take it with a real terrific marketing organization that's focused, Oh, had modern techniques and analytics on all those things. You know, it's, it's in my opinion, as an investor especially, I'm expecting really good things >>bar's been set well. I can't think of a better way for Sue and me to our coverage owl veranda. Thank you. This has been fantastic. You've got to go. You get a lawn to mow, you've got a vacation to get onto and you need some wordsmithing would focus your rights. You have a flight ticket. They do five hours. Hi guys. Thank you. This has been awesome. Hashtag new comm vault for our guests and I, Lisa Martin, you've been watching the cubes coverage of Convault go and 19 we will see you next time.

>>Live from Denver, Colorado. It's the cube covering comm vault. Go 2019 brought to you by Combolt. Hey, >>I'll come back to the cube date to have our coverage of Combalt go. 19 Lisa Martin with Stu. Met a man. We are in Colorado. Please welcome to the cube Sandy Hamilton, the VP of customer success. Been a convo four and a half months. So welcome to the Q book and the call. Sandy, thank you very much for having me. I really appreciate the opportunity to sit here with you this morning and share a little bit about what's going on at Commonwealth and it's been great. You guys are here. It's been fantastic. We had a great day yesterday. We got to speak with Sanjay, with Rob, Don foster, Mercer, a whole bunch of your customers. Well exactly the vibe, the positivity from the channel to the customer to the course. Even the OJI calm ball guys that I worked a couple of 10 years ago that are still here, it does really feel like a new combo and you're part of that on. >>Sanjay probably brought you in and the spring of 2019 and we've seen a lot of progress and a lot of momentum from comm vault in terms of leadership changes, sills structured new programs for channel. Exciting stuff. You kicked off this morning's keynote and you had the opportunity to introduce Jimmy Chen who if you haven't seen free solo, I haven't seen it. I'm watching it as soon as they get home from us. Amazing. But what a great way to introduce failure and why it's important to be prepared because it is going to happen. I just thought that was a great tone. Especially talking with you. Who leads customer success. >> Absolutely. Thank you Lisa very much and good morning Sue. Appreciate it. You know it's interesting cause when I think about customer success here at Comvalt, there's so many different facets to it. There really is all about engaging with our customers across everything that they do and we want to make sure our customers are prepared for something that will likely happen to them someday. >>Right. We have one of our customers talking about a cyber attack down there on their environment and how we were actually able to help them recover. So it's also that preparedness that Jimmy talked about, right? And making sure that you are training as much as you can, being prepared for what may come and knowing how to recover from that as he, as he talked about. I also think one of the things that we do really well is we listened to our customers when they give us feedback. So it's about how did those customers use what we did differently or how did they try it? And it wasn't exactly what they thought. And so how do we continue to innovate with the feedback from our customers? >>Sandy, one of the things we're hearing loud and clear from your customers is they're not alone. They're ready. I love, we have, Matthew is coming on a little bit later talking about, he's like, I'm here and my other person that does disaster, he's here too. So you know, I'm doing my own free solo. We've been talking about in tech, it's the technology and the people working together. You talked a little bit in your keynote about automated workflows, machine learning, talk about some of those pieces as to how the innovation that Combolt's bringing out is going to enable and simplify the lives of, >>yeah, I mean I think it, I think it does come down to how are we really taking care of the backend, if you will, from a technology perspective and what can we make more automated, you know, more secure. You know, you think about things like, I was even talking about new automated workflows around scheduling, even your backup windows, right? And if you think about, you know, the complexity that goes into scheduling all of that across all of your environments, we have the ability to actually have you just set what your windows should be and we'll manage all the complexities in the background, which allows you to go do things like this for customers to come to do things like this. >>So Sandy, I tell you, some of us, there's that little bit of nervousness around automation and even customers talking about, Oh well I can just do it over text. And I'm just thinking back to the how many times have I responded to the wrong text thread and Oh my gosh, what if that was my, you know, data that I did the wrong thing with. >>Yeah. Yeah. I mean, you know, one of the things that I love about this company, and again I've been here for a short period of time, but our worldwide customer support organization is just, you know, one of the hallmarks I think of this company, right? And how we're actually there for those customers at any point in time whenever they need any type of um, you know, help and support. And it isn't just the, you know, when you actually need that, when something goes wrong, it's also proactively we have professional services people, you know, we have all kinds of folks in between. Our partners play a huge role in making sure that our customers are successful with what they have going on. Let's dig into and dissect the customer life cycle. Help us understand what that's like for one and existing combo customer. Cause we talked to a couple of yesterday who've been combo customers for you know, a decade. >>So walk us through a customer life cycle for an incumbent customer as well as a new customer who is like Sanjay said yesterday, one of the things that surprised him is that a lot of customers don't know Combolt so what's the life cycle like for the existing customers and those new ones? >> Yeah, so you know, our fantastic install base of customers that we have today, one of the things that we are striving to continue to do is to make sure we're engaged with them from the beginning to the end. And the end isn't when they end, it's when you know, we're then fully deployed helping them do what they need to go in their environment. I think one of the great things about where we are with Comvalt right now is we actually have new products, new technologies, right? Have you guys had been exposed to, how are we making sure that the customers that we've had for a while are truly understanding what those new capabilities are? >>So if you think about it for us, it's how are we helping them to actually do more with their existing Convolt investment and potentially leverage us in other ways across their environment. Um, so we have, you know, our team of, you know, great, uh, you know, sales reps as well as our fantastic, you know, sales engineers, um, all the way through. Again, you know, PS and support, those people are always in contact with our customers, helping them to understand what we can really do across that life cycle and if they need to make changes along the way, we're here to help them, you know, do that as well. For a newer customer. One of the things that we're really focused on right now is that initial sort of onboarding for them and what set experience like for those customers. So having more of a, of a programmatic touch with those customers to make sure that we're more consistent in what we're doing. So they are actually receiving a lot of the same information at the same time and we're able to actually help them actually frankly in a more accelerated fashion, which is I think really important for them to get up and running as well. >>And when we talked about metallic yesterday with Rob and some other folks and I think a gentleman from Sirius, one of your launch partners, yes, Michael Gump. And you know the fact that that technology has the ability for partners to evaluate exactly what is going on with their customers so that they can potentially be even predictive to customers in terms of whether they're backing up end points or O three 65 I thought that was a really interesting capability that Colombo now has. It's giving that insights and the intelligence even to the partners to be able to help those customers make better decisions before they even know what to do makes exactly. >>They and their son, our partners are such a key part here to everything that we're really trying to do. And especially with the metallic, it's all through partners, right? And so we're really trying to drive that behavior and that means we've really have to ensure that we are bringing all of those partners into the same fold. They should have the same, you know, capabilities that we do. It's one of the, one of the also things that I'm trying to work on right now is how are we making sure our partners are better enabled around the things that we have in the capability. So we're working on, as part of those partner programs that you mentioned is do they have the right tools, if you will, and knowledge to go do what they need to go do to help our customers as well because it really is a partnership. >>Yeah. So Sandy, we've been looking at various different aspects of the change required to deliver metallic, which is now a SAS offering from a services and from a support standpoint, I think of a different experience from SAS as opposed to enterprise software. So bring, bring us, bring us your perspective. Yeah. This >>comes back a little bit to the onboarding experience, right? Where it's got to be much more digital touch. It's gotta be much more hands off cause that's the way the are thinking about buying metallic in the first place. Right? They don't have to have a sales rep, they can go by metallic, you know, frankly on their website right now, metallic.io, you know, you can go there, you can get everything you need to get started. Um, and so we want to make sure that the customers have different ways of engaging. And so some of that could very much be digital. Some of that can be, you know, different avenues of how they're working. They're wanting to work with us. But when you also then think about that type of a model, you start to think about consumption matters, right? And how much they're using and are they using everything that they purchased. >>And so we actually have a small team of customer success managers right now in the organization that are working with all of the new customers that we have in the SAS world to say, how are you doing? How's that going? You know, how's your touch? Is there anything that's presenting a challenge for you? Making sure they really do fully understand the capabilities end to end of that technology so that we can really get them onboarded super quick. As you probably know from talking to those guys, we're not having any services really around metallic cause it's not designed to need those services, which is huge. You know, I think in not only the SAS space but for Convolt as well. I think it's a new era and it also provides, frankly an opportunity for our partners to continue to engage with those customers going forward as well. >>One of the first things that I reacted to when I saw metallic, a Combalt venture was venture. I wanted to understand that. And so as we were talking yesterday with some of the gentlemen I mentioned, it's a startup within Combalt. Yeah. So coming from puppet but shoot dead in which Sonjay Mirchandani ran very successfully. Got puppet global. Your take on going from a startup like puppet to an incumbent like convo and now having this venture within it. Yeah. You know, I think it's one of the brilliant things that Sanjay and the team did very early on to recognize what Rob Calu, Ian and the rest of the folks were doing around this idea of what is now metallic. And they had been noodling it and Sanjay's like, that's got a really good opportunity. However we got to go capitalize on that now and bring that to market for our customers now. >>And if we had continued on in the way that we were, which is where it was night jobs and we didn't necessarily have all the dedicated people to go do it, you know, we may not have metallic right now. And so it was, it was really a great thing within the company to really go pull those resources out of what they were doing and say, you guys are a little startup, you know, here you go do it. And we actually had a little celebratory toast the other night with that team because of what, just a fantastic job that they've done. And one of the common threads in something everybody said was the collaboration that it really brought, not only within that team but across Combalt because there's a singular goal in bringing this to market for our customers. So it's been a great experience. I think we're going to leverage it and do more. So Sandy, >>before we let you go, need to talk a little bit about the. >>Fabulous. If I had one here I would, but I don't. So, um, a couple of months ago at VMworld, I don't know if you guys were there, you guys were probably there. Um, we actually started this thing called the D data therapy dog park. And there we had a number of puppies and they were outside. Folks came by, you know, visited. They stopped, they distressed, they got to pet a puppy. I mean, the social media was just out of this world, right? And we had San Francisco policemen there. It was, it was, it was great. Even competitors, I will say even competitors were there. It was, it was pretty funny. But, um, by the end of it, over 50% of the dogs that were there actually got adopted out, um, you know, into homes where they otherwise wouldn't have. Um, since then there've been a couple of people that have actually copied this little idea and you know, P places are springing up. >>So we have a, what we call it, data therapy dog park here where you can go in and get your puppy fix, you know, sit with the dogs and relax for a bit. But you know, we're super excited about it as well because, you know, it's sort of a fun play on what we do, but, but it's also, I think, you know, a great thing for the community and something that is near and dear to my heart. I have four dogs. Um, and so I'm not planning on taking another one home, but I'm doing my best to get some of these adopted. So if anybody out there is interested, just let me know. >>Oh, that was adoptable. All of them cheese. I'm picking up a new puppy and about eight days. So other ones of friends. I've got to have dogs enough for you. Do you need a third? We'll have a friend that has two puppies at the same time and said it's not that much more. I have had one before. You're good to go. We can, we can hook you up. Oh no. But one of the great things is it also, first of all, imitation is the highest form of flattery or for other competitors that are doing something similar, but you also just speak to the fact that we're all people, right? We are. We're traveling, especially for people that go to a lot of conferences and it's just one of those nice human elements that similar with the stories that customers share about, Hey, this is a failure that we had and this is how it helped us to recover from that. It's the same thing with, you can't be in a bad mood with, I think puppies, cupcakes and balloons. So if there were, I know that I could finish a show today >>that's like I took one of the little puppies when I was rehearsing yesterday on main stage. I took one of them with me out there and I was just holding it the whole time, you know? It was really, >>this was great. I'm afraid to venture back into the data therapy document. You're proud taking another one home OU was. Andy. It's been a pleasure to have very much. I appreciate it. Appreciate the time. Thank you and hope you have a great rest of the event. If you need anything, let us know. I'm sure we will and I can't wait to talk to you next year when you've been a comm vault for a whole like 16 months and hearing some great stories we do as well. All right. Take care. First two men, a man, Sandy Hamilton, the puppies, and I'm Lisa Martin. You're watching the cue from Convault go and 19 thanks for watching.

>>Live from Denver, Colorado. It's the cube covering com vault go 2019 brought to you by Combolt. >>Welcome back to the cubes coverage of day one of convo go and 19 from Colorado. I'm Lisa Martin with Stu minimum and we have a cube alumni back with us. Arch, not van Venkatraman. You are the research manager for storage and data center for IDC. Welcome back. Thank you. Always a pleasure. Likewise, so here we are. Day one of con BOGO, lots of stuff. Nutrition's I stopped coming out in the last day and a half or so, but also lots of momentum that really kind of the dust kicked up when Sanjay Mirchandani took over the home from Bob hammer just about nine months ago. You've been covering combo for about three years. Just love to get your perspective on the last three years and what you've seen particularly in the last nine months. Yeah, yeah. Interesting. I've been tracking them for three years and they've been slowly making that pivot to the cloud world to changing how they're pricing to, you know, to really break free from that perception that they're very traditional, they're very cumbersome, they're expensive, they're trying to break through that and hiring Sanjay was kind of validation that Hey we are committed to the future and Sanjay comes from this very agile DevOps seed, open sores, containerized property worlds. >>So he, he is new culture and Sandra came in and he started, I think he started making a lot more changes. We saw that their journey to the cloud was a lot more accelerated and they're starting to talk this new language that is attracting developers. So they talk about cloud native technologies. They're talking about database and data as the bottleneck in development life cycle, which is all new music to develop us ears. And then that means you're going to bring in data management, which is a huge issue right to the developer strategy, right to the boardroom strategy. That's where it needs to be because data is actually at the heart of what companies are doing. And we keep talking about speed of fins, speed of development and speed of applications. I think it's time we start talking about speed of intelligence and speed of insights because that's what's going to give companies a competitive difference. >>And that's what Sanjay brought in in the last nine months. And I was tracking the Hedwig acquisition as well and a lot of companies, a lot of people who I spoke to here were extremely excited about what Hedwig brings into the table and there was a lot of interest in what they bring in. So I think Sanjay brought in a new culture to come ball and he cemented that new culture with Hedwig because with Hedwig they acquired that new startup culture as well. So it's really coming together of a lot of new culture and that's going to overpower the old culture and going to bring a lot transformation within. >>So as arch and I, but I'd love to get your insights into how that that changed and you said, right. Do you know Sandra came from puppet? We talked to them earlier today about moving faster and CIC D and all this wonderful things. But how that aligned with customers. We talked to customers that are seven or 10 years working with convolve inside the organization. You know the person that owned the backup and recovery process, you know, how familiar are they with their developer team and how that's coming together in an organization. So is Convolt meeting the customers where they are? Are they skating to the puck? How does that alignment? >>Yeah, yeah, absolutely. It's, it's imperative that come moved and a lot of traditional data protection vendors move because customers are moving as well and they are forced to move because they are seeing lot of onslaught of data. Data's corporate data is growing 50 to 60% every year. That's just business data. So they're grappling with data growth and they're expected to do more with less and data is fragmented everywhere. So they are forced to make that change as well. So they are employing data protection officers, but at the same time they're also employing data scientists and newer data model architects to do new things with data because they are under pressure to deliver that better customer experiences. So companies are going through that change and we, in August we did a research and asked organizations, are you happy with your existing data protection tools and are you going to change it? >>And interestingly, 60% of those who are operating in multicloud environments want to change their data protection environment. And that shows because until now there was this huge power of incumbency, right? I will, I'm okay with this, I'll probably buy the next version of this and try and do iterative improvements. But now companies realize that this data growth and fragmentation and multicloud environment represents a new frontier and they need to move from this thinking that they've had and they're willing to change and work with the newer kind of companies that provide them what they want around unification and simplification. >>Yeah, I think you brought up some great points there. We've found when we talked to customers, they seem to be more open than ever to try something new. I kind of wonder if that's why metallic almost has a separate brand, a separate web website. It is a Convult venture because you know Combalt has incumbency and it has a pedigree. But if I'm trying something new, Convolt might not be the first one that I think of. >>Yeah. So today was the first time I heard about metallic and there is some, I love the branding and there's so much of gloss and shines, I need to get behind the gloss and shine. But I've seen that was one of the busiest places that we have seen today in the exhibition. And that shows commitment to the, it's, it's, it's, it's, they're entering the SAS world and they're talking that cloud likes scalability and it's also more than applications. They're talking about the pricing is a like consumption base, that cloud language and it's going to propel them along the way. And your perspective as customers that you talk to in any industry have so much choice. You're saying, Hey, the customers are recognizing in this multicloud world in which they find themselves operating. We've gotta be able to change our data protection strategy. I imagine things like the rise in cyber attacks or GDPR or the new law in California. >>That's coming are some compelling events. But when customers look at the landscape, and as was saying, they're so much more open to maybe trying new vendors, for example, how does Combalt part, you know, significant part and combat maybe new part with Hedvig and with metallic as a sort of this startup within combo. How did they elevate and differentiate themselves in your opinion, in a competitive landscape? Interesting. Yep. So when you look at startups, they have a lot of agility, but they're not able to bring that enterprise grade skill. Excuse me. And if you look at a lot of traditional vendors, they have that scale and enterprise grade guarantees, but they don't have that agility. But with this initiative, they've done some clever things and brought agility and skill together. That's their differentiator to see no, grab some water, we'll talk for a second. You probably even taught all day. >>That's the hazard, right, of going to these events is your voice, especially with the altitude. But, but as, as we've seen other large incumbents do the same thing. Absolutely. Everyone's pivoting to the same. It is. But also integration of technologies is not easy. Right. And that's sort of the table stakes is how are they, for example, going to integrate Hedvig such that one had bigs installed. ACE has a smooth, seamless transition and this opens up more opportunity for them and vice versa that that Combolt's install base now has more opportunity. Talk to us about what you've seen. They talked a little bit yesterday about some of the integration connections that they've made so far, but that's really key because a lot of companies don't do integrations. Well yeah, there've been some big acquisitions and they do integrations for years and years, right? It's been just 13 days since the acquisition closed. >>So it's still early days, but they need to keep that momentum up and I see a lot of synergy. So bringing storage and data management together is a good idea. But at the same time, I heard Sanjay alluded to it on the stage as well, where they're talking about application and data and moving away from that infrastructure. Right. And that that view is very important because companies need to move from protecting data centers to protecting centers of data. That's what they need to think about. So they need to abstract from infrastructure, but which is why when you look at it all though it's software defined storage. The language that they use is very clever. They're talking about APIs, they're talking about newer workflows, they're talking about changing business processes, they're talking about enabling data, they're talking about controlling data and using it data, using data for insights. >>So they're putting in a lot of newer perspective to this infrastructure view and taking a software defined container defined API defined view, and that's kind of very, very modern. I think that's going to bring a huge amount of difference. So thinking about some of the customers that you've spoken to will say in the last year that are either using Combolt or evaluating combo, some of the positioning that you just talked about to kind of very interesting, but I presume quite strategic with how they're talking about protect, use, manage control data. Are you hear from Comvalt are you hearing and seeing this is what I've been hearing from customers, is there an alignment? Are you hearing from custom what you heard from customers? I'll start over like in the last year, what combat is now delivering and the messaging that they're articulating. Are you now, are you seeing alignment like they're going in the direction that I'm hearing with what customers are wanting. >>He has, the customers are grappling with multicloud data services, so it's not just data protection but they need to get visibility of data across their, all the data sets across the board that they're challenged not just with structured data but growth in unstructured and semi-structured data as well. So they need to look at newer kinds of storage like object storage and all that. So they are grappling with newer kinds of challenges and that's why this new language is going to be hugely useful. And that's why this coming together of storage and data management can actually make a big difference because together they can paint a picture for the organization and tell them these are the challenges you're grappling. You don't need to buying different solutions from different places and buy it and bring it all together. We have deeper level of integration and we can solve it and convert. >>We'll be able to get to the customer at the storage level before they hit the customer, hits the data management problem and then starts hunting for a newer solution. So they're getting in early before the problem actually becomes an operational issue and that the Hey red, they are ready with the solution when the customer gets there. You might, you mentioned data visibility a minute ago and that's critical, right? For organizations that are, whether it's a smaller organization or one that's heavily matrix, if you don't have, and a lot of them don't have visibility into all of the data. Something that you talked about in the very beginning of the interview, that speed of intelligence and speed of insights, it can't take advantage of that. Yeah, yeah. Yes. So companies are investing into a lot of data scientists. But then so, so I was talking to actually three, I was doing a CIO executive dinner on this whole topic about data driven. >>And then so some of organizations, some of the CIS put their hands up and said, Hey, we have actually employed new data scientists. These data engineers and data scientists don't come cheap, right? They're very heavily skilled, talented, talented professionals. So you employ them. And now we're working backwards. Now we are trying to do what we can do with the data models and there's so much problem we are facing. We don't know what data is good data to be analyzed, what data we can delete, what data is cold data that we can send to archives and what do we need to, what are the use cases that we need big data analytics for? So they're working backwards and they're not able to leverage and capitalize on all the resources that they've spent on hiring these kinds of data scientists and data engineers. So I think they need to start that. Organizations need to get a hygiene about their data first and then take the next step around analytics and hiring these kind of data scientists is the first step. Sorry >>are tryna just, I was curious if you could comment on a statement that Sanjay Mirchandani made this morning. He says we need to rethink the kind of the lines and into definitions between primary and secondary storage. What do you think of that statement and where do you think vault ultimately will fit in the broader marketplace? >>You's quite aligned with what I see when I talk to customers as well. So, so companies, data is growing and it's fragmented, but at the same time the lines between primary storage and secondary storage are blurring as well. So the data that's cold today may be hot data tomorrow. So they need to understand, get visibility into data. Just 10% of data is hard data today. So that data needs to sit in the most expensive storage environments. They can leverage it and the rest needs to be, needs to go into tiered, into other colder storage, cheaper alternatives. But at the same time, when you want to access that data, it should not be difficult because now when you push it to a cloud archive your, that's your archive and be damned, right? You're not going to get that data back on in the format you want at the time you want, at the cost you want. So you need to make sure that you invest in storage technologies and you make that data tiering in such a way that when that called data is suddenly becoming warm data or hot data, you need to have access to it instantly in the format you like. Archna thank you for sharing your insights and recommendations and just your view on the industry and combat. We appreciate your time. No problem at all. Thank you very much. First, zoom and a man. I am Lisa Martin and you're watching the cube from combat go 19.

>>Live from Denver, Colorado. It's the cube covering comm vault. Go 2019 brought to you by Combolt. >>Welcome to the cube Lisa Martin, the stupid a man live on day one of Combalt go 19 we're in Colorado this year and we're excited to welcome to the Cape for the first time we have Matt Shai, VP of strategic pricing at Combalt. Matt, welcome. Thanks for having me here. So lots of news coming out yesterday and today. You know in the last student, I've had a number of conversations today already about just how much evolution has happened with Convault in this calendar year alone and list came in, you know when Sanjay took over con ball, you've got to upgrade your sales force. We've seen the sales leadership changes, I said enhance your marketing. We've seen new routes to market partner focus expansion into, you know, really expanding the Tamworth Hedvig acquisition. Talk to us a little bit about from a pricing perspective, a strategic perspective. What are you guys doing? What's new this year that you guys are really saying, Hey, we're listening to our customers, we're listening to our partners. >>So there's two parts to it. The first is really just making things simpler and easier for everybody. So we started that journey last year. Sanjay came in and said keep it going, so we need to continue to go to market simplification, make it easier for people. So we've tried to do that as much as possible. We're going to continue to do that. Whether it's packaging related pricing related, make it quicker for customers and partners to get access to the software. The second part to that is when we release new products like activate, we've talked a lot about activate over the last couple of days. We have new packaging for that, which is exciting, but we need to make sure that's accessible. So making that easy for our partners to get to it, cross selling and upselling, that kind of thing for everybody to have access to. So that's really the direction that we've gotten from Sanjay and as we get into the future, it's continuing that with things like vague and metallic and and all that. >>Anything particular about activate a, you know, what differentiates, how that pricing package versus how come might've done to that stuff in the back. It's the granularity of it is what it is. So come fall. One of the great things that we can do here is we can be flexible and Sanjay talked a lot about that in his main stage presentation this morning. And we can give a customer the ability to do what they want, when they want and how they want. So they've purchased from comm vault in the past. Likely they have different routes that they bought from and activate gives them the ability to buy in that same manner. So it's granular, it gives them the ability to get software when they need it, the type of software they need, but in the manner they want to buy it as well. So that's the exciting parts of it. >>So we had a chat with Rob earlier talking about metallic and your how, how that sass product was put together. Well customers have a lot of experience now with, with sass. So tell us from a pricing and packaging standpoint, your involvement and what customers they're going to see when it comes to metallic. Yes, we're directly involved with the pricing. We wanted to make sure that it aligns with everything we stand for as a pricing organization at con vault. And I'm excited about it because we've never really had a straight SAS product that's like go to the website, get the price, download it, good to go. Right. It's exciting. I'm, I'm, I can't wait to have it out there. I can't wait for customers to go get it and download it. The booth has been really, really slammed today from what I've heard. So I'm excited about the pricing. >>All right. And there's a couple of different pricing models depending on how they're doing. Maybe you could walk us through that. Yeah, sure. So you have three different options that you can buy. Each one gives you a different use case. So you have backup endpoint, mailbox, all that O three 65 different things you can buy. They all start at one particular price point and they're tiered. So the bigger you get, the more of a discount you get. The other cool thing that we can do here, because we do different use cases, which is sometimes different than competitors, is that you get a family discount with Convault. So if you buy one and you get to a high enough level, you can go into another one and into another one and get that same discount. So we're really trying to get customers to use as much as they can, get them accessible and we hope they like it. >>Where were customers in terms of when this was being conceived? You know, just not just metallic from a product and a technology perspective, but from a consumption subscription perspective where they actively, I would imagine certain customers like maybe part of an advisory board helping you guys determine this is kind of a new direction for calm ball, where they talked to us about the influence that some of these key customers had and really enabling this pricing to be so transparent. >>We had, it was, it wasn't even just customers. There was a lot of people who had influence into that. So industry, influencers, financial and flood, a lot of people had a lot of influence and a lot of input into how we do it because obviously everybody has a way that they like to buy. Customers had a big input cause as we started this, one of the first things we came through was how do we make sure that the packaging looks good. And that was one of the first core deliverables cause everything sort of runs off that. Make sure that it looks right, make sure it's accessible to customers and easy. So that was one of the first things we did was go out surveys, customer surveys, input data points, all that really started the process. And Matt metallic is 100% through the channels. So tell us a little bit about how that works for a SAS offering. >>Yeah. So through the channel for us is going to be fantastic because we want to make sure that our partners can sell it to folks. That was one of the biggest things our customers came back with was we like to buy through our, our partner. Like, we don't have to go do all bunch of different things, so great, you should go out and buy from your partner. They have access to it. It's easy to understand. It's easy to price, easy to package, and there really shouldn't be a whole lot of worrying about it from a customer standpoint. Quicken, painless. Yeah. And the other thing I understand if it's core, it's by capacity. If it's the O three 65 for endpoint on, it's based on your number of users. There's that piece in there that if I have my own cloud storage, I can leverage that. >>So is that just a different pricing, cause I didn't see that piece on the website. How does that impact thing? Yeah, so it really is about flexibility. Like if you want to use ours, you can and that's fine. If you have your own and you want to go use that, that's fine too. Like we're not really, we don't want to lock anybody into something that they may not need or want. So if you already have a contract with one of the cloud providers, you're free to go and use that. And we're not gonna worry about it. If you want to go do it through us and that's great, we'll, we'll work with you on that. So metallic focused on the mid market, but combo has a really good percentage of revenue that comes from a large global enterprise accounts. You guys had made some leadership changes there, new initiatives on these large global enterprises and some that are going to be fulfilled and delivered exclusively through I think global systems integrators. >>We do have a GSI program that from a, from a strategic perspective, knowing so much business comes through the channel for those really large enterprise accounts. What's that strategic pricing conversation concept all about? Yes, so that one's a little bit different. That's, we have so many different things that we do. We have metallic, we have Hedvig obviously that we just acquired. We have Comvalt complete and all the different things we do. So from an enterprise standpoint, it's how do we get the right go to market for them, which is potentially a systems integrator if they, if they go that route. Larger partners, potentially. Some of our Alliance partners are key to that as well. And then there's the, how do we make it easy for them to buy all that technology in one so that they don't have to have five different things that they're buying from comm vault. >>So that is the roadmap discussion. So how do we get from here to there and make sure that they have easy access to that. So that's part of the conversation we're having now. But it's the first thing that's on my mind every morning and my team works on it every day. So as we, as we integrate Hedvig, as Metalla comes into market, obviously we have appliances and different routes there. Those all have to be easy. So if you're a customer and you want to buy five of them, it's like quick and painless for you to buy all five. And it's a, it's an easy model for an enterprise. So that's how we like that to go. How does it work with, say, let's look at the Hedvig acquisition as an example. They come and bring in customers. They announced the acquisition in September, it's closed. You're already working on integrations touches a little bit about from a strategic perspective when, when there's an acquisition, there's customers that are on certain, you know they've got certain contracts. >>How do you take all of that past experience from the incoming company and start kind of massaging those pricing, pricing, the structure to now fit and be delivered through a combo? Yeah, it's a great question. That's one of the things that we're starting to work on now, which is how do we take all those different price points and packaging and work them in? We've done a little bit of it, so we've integrated what had vague guys into our portfolio in terms of it's there through con vaults, so there they're the same BS, the same support. They'll say maintenance the same everything in that respect, which is great. They're going to align to combat and that way, but really the next step is going to be exactly what you said, which is how do we put those two together so we don't want to keep them apart. >>We don't want to. You can buy Hedvig and then you can buy combo all. We want them to be the same and so the longterm vision for that will be to do that. We haven't gotten there yet. That's the next plan with Hedvig integration is to take those customers and say, how did you buy it? What did you like, what didn't you like? And then we can take that feedback and really use it to package up a solution. I'm curious how the changes in the public cloud have been impacting your line of work. You know, for example, we watched the AWS marketplace and they have more and more customers buying through them. Last year they came out with the, I forget what they call it, just like the private buying so that you can, even if you have a special arrangement, you can still buy it through the AWS marketplace. >>Is that, are you seeing that as a trend or customer's interest in that is Combalt looking down that path? Yeah, they're interested in it and certainly will enable people to go do it. It hasn't been a huge focus yet in terms of price. Right? Because a lot of the things that we have that are priced are already aligned to how they should be in the cloud. So when we sell something like a VM for example, it's kind of aligned to how they buy it anyway. So we haven't seen a huge change in how people would do that. It's more as we get more into the cloud and multi-cloud with Sanjay's vision, we'll start to see some more go to market perspectives that are like that. And the routes to market will change a little bit, but we're set up for it already from a pricing standpoint. So it's not going to be a big change. >>So as we look at the momentum that Combalt carries into their fourth annual go with how much leadership change, we talked about that the routes to market and things, what are some of you think the bar has been set? Like, all right, we've got to figure this out. For example, the, the, the simplification of the Hedvig combat structure. Is there kind of an expectation that as fast as there no iterating and delivering on technology, you've gotta be able to do the same from a pricing standpoint. Yep. >>Everything you won't need to do on technology. I need to be just as fast on pricing. Yeah, there's definitely that expectation and that's a great expectation. I mean, we can't have the technology lag, we can't have the pricing like it has to be, it has to go at the same time. And that's, so we're, we're tight with all the folks who were doing that had big integration, making sure that we're aligned to it. There's absolutely that expectation. But I loved that expectation because what we have to get it out at the same time and that's great. >>It does. Will it? Well, it, it makes things interesting and exciting. The customers are demanding this transparency because if we think about it in our consumer lives, we have transparency. I mean, think about buying a car these days as the consumer, you're so empowered with whatever you want to buy. And there's this expectation, right as as an it buyer that they have the same type of transparency and the same type of simplified pricing structure. So you've got to be able to deliver to meet that too, right? >>We do. And there's no black box anymore. Like when I first started doing this a long time ago, it was like here's a product, here's a black box, here's, you'll buy it from your partner that's gone. Like they need to know exactly what goes into that. So transparency, we talk a lot about it from a pricing standpoint. It used to be like, don't talk about pricing, right? Cause that nobody knew. We should really know what happens in there. Everybody knows what happens in there now and they should, I mean it's their money. So we need to make sure that they understand how they're spending it, why they should be spending it with one vendor versus another, and then what's going to be good for them in the longterm. So we talk a lot about that from a strategy standpoint. >>Well that's actually something that could be a competitive differentiator for cobalt. Right? Compare if there are others who are saying, you know, secret sauce, talk to sales. That can be with how quickly things change. A new these days, that transparency can be a real game changer in the customer's experience. >>It can be. And one of the, so I came from a background of competitive intelligence when I did, I worked at a firm for a long time and CII and so I was told by my boss at the time, he said, don't be the department of Rob, Rob. He's a department of facts, right? And so as a pricing person, it's the department of facts. I'll tell you as a customer, this is good, this is coming, this is where we are now. All that stuff. And it's up to you to make a decision. Like it's, you know, it's there, the facts are there. The pricing we think is structured in a way that helps you and support you, but you're free to make a decision. I don't want to force anything on you. And so that's for me and my group, that's where our transparency kind of lives. As we know customers have to buy. We know they have options. They're not always going to choose Convolt. We'd like them to, but they're not going to, and we just try to make that as easy as possible and make it a painless problem. Make it a painless solution. >>Right. Easy and painless. I'll take it now. Thank you for joining Stu and me and talking to us about what you're doing and how quickly things are iterating all the way from the technologies to the pricing structure. We appreciate your time. Thanks for having me. All right. Firstly, men and men, I N Lisa Martin, and you're watching the cube vault go in 19.