Vaughn Stewart, Pure Storage | VMware Explore 2022
>>Hey everyone. It's the cube live at VMware Explorer, 2022. We're at Mascone center and lovely, beautiful San Francisco. Dave Volante is with me, Lisa Martin. Beautiful weather here today. >>It is beautiful. I couldn't have missed this one because you know, the orange and the pure and VA right. Are history together. I had a, I had a switch sets. You >>Did. You were gonna have FOMO without a guest. Who's back. One of our longtime alumni V Stewart, VP of global technology alliances partners at pure storage one. It's great to have you back on the program, seeing you in 3d >>It's. It's so great to be here and we get a guest interviewer. So this >>Is >>Fantastic. Fly by. Fantastic. >>So talk to us, what's going on at pure. It's been a while since we had a chance to talk, >>Right. Well, well, besides the fact that it's great to see in person and to be back at a conference and see all of our customers, partners and prospects, you know, pure storage has just been on a tear just for your audience. Many, those who don't follow pure, right? We finished our last year with our Q4 being 41% year over year growth. And in the year, just under 2.2 billion, and then we come outta the gates this year, close our Q1 at 50% year over year, quarter quarterly growth. Have you ever seen a storage company or an infrastructure partner at 2 billion grow at that rate? >>Well, the thing was, was striking was that the acceleration of growth, because, you know, I mean, COVID, there were supply chain issues and you know, you saw that. And then, and we've seen this before at cloud companies, we see actually AWS as accelerated growth. So this is my premise here is you guys are actually becoming a cloud-like company building on top of, of infrastructure going from on-prem to cloud. But we're gonna talk about that. >>This is very much that super cloud premise. Well, >>It is. And, and, but I think it's it's one of the characteristics is you can actually, it, you know, we used to see companies, they go, they'd come out of escape velocity, and then they'd they'd growth would slow. I used to be at IDC. We'd see it. We'd see it. Okay. Down then it'd be single digits. You guys are seeing the opposite. >>It's it's not just our bookings. And by the way, I would be remiss if I didn't remind your audience that our second quarter earnings call is tomorrow. So we'll see how this philosophy and momentum keeps going. See, right. But besides the growth, right? All the external metrics around our business are increasing as well. So our net promoter score increased right at 85.2. We are the gold standard, not just in storage in infrastructure period. Like there's no one close to us, >>85. I mean, that's like, that's a, like apple, >>It's higher than apple than apple. It's apple higher than Tesla. It's higher than AWS shopping. And if you look in like our review of our products, flash rate is the leader in the gardener magic quadrant for, for storage array. It's been there for eight years. Port works is the leader in the GIGO OME radar for native Kubernetes storage three years in a row. Like just, it's great to be at a company that's hitting on all cylinders. You know, particularly at a time that's just got so much change going on in our >>Industry. Yeah. Tremendous amount of change. Talk about the, the VMware partnership from a momentum of velocity perspective what's going on there. And some of the things that you're accelerating. >>Absolutely. So VMware is, is the, the oldest or the longest tenured technology partner that we've had. I'm about to start my 10th year at pure storage. It feels like it was yesterday. When I joined, they were a, an Alliance partner before I joined. And so not to make that about me, but that's just like we built some of the key aspects around our first product, the flash array with VMware workloads in mind. And so we are a, a co-development partner. We've worked with them on a number of projects over years of, of late things that are top of mind is like the evolution of vials, the NV support for NVMe over fabric storage, more recently SRM support for automating Dr. With Viv a deployments, you know, and, and, and then our work around VMware ex extends to not just with VMware, they're really the catalyst for a lot of three way partnerships. So partnerships into our investments in data protection partners. Well, you gotta support V ADP for backing up the VMware space, our partnership within Nvidia, well, you gotta support NVA. I, so they can accelerate bringing those technologies into the enterprise. And so it's it, it's not just a, a, a, you know, unilateral partnership. It's a bidirectional piece because for a lot of customers, VMware's kind of like a touchpoint for managing the infrastructure. >>So how is that changing? Because you you've mentioned, you know, all the, the, the previous days, it was like, okay, let's get, make storage work. Let's do the integration. Let's do the hard work. It was kind of a race for the engineering teams to get there. All the storage companies would compete. And it was actually really good for the industry. Yeah, yeah. Right. Because it, it went from, you know, really complex, to much, much simpler. And now with the port works acquisition, it brings you closer to the whole DevOps scene. And you're seeing now VMware it's with its multi-cloud initiatives, really focusing on, you know, the applications and that, and that layer. So how does that dynamic evolve in terms of the partnership and, and where the focus is? >>So there's always in the last decade or so, right. There's always been some amount of overlap or competing with your partnerships, right. Something in their portfolios they're expanding maybe, or you expand you encroach on them. I think, I think two parts to how I would want to answer your question. The retrospective look V VMware is our number one ISV from a, a partner that we, we turn transactions with. The booking's growth that I shared with you, you could almost say is a direct reflection of how we're growing within that, that VMware marketplace. We are bringing a platform that I think customers feel services their workloads well today and gives them the flexibility of what might come in their cloud tomorrow. So you look at programs like our evergreen one subscription model, where you can deploy a consumption based subscription model. So very cloud-like only pay for what you use on-prem and turn that dial as you need to dial it into a, a cloud or, or multiple clouds. >>That's just one example. Looking forward, look, port works is probably the platform that VMware should have bought because when you look at today's story, right, when kit Culbert shared a, a cross cloud services, right, it was, it was the modern version of what VMware used to say, which was, here's a software defined data center. We're gonna standardize all your dissimilar hardware, another saying software defined management to standardize all your dissimilar clouds. We do that for Kubernetes. We talk about accelerating customers' adoption of Kubernetes by, by allowing developers, just to turn on an enable features, be its security, backup high availability, but we don't do it mono in a, you know, in a, in a homogeneous environment, we allow customers to do it heterogeneously so I can deploy VMware Tansu and connect it to Amazon EKS. I can switch one of those over to red head OpenShift, non disruptively, if I need to. >>Right? So as customers are going on this journey, particularly the enterprise customers, and they're not sure where they're going, we're giving them a platform that standardizes where they want to go. On-prem in the cloud and anywhere in between. And what's really interesting is our latest feature within the port works portfolio is called port works data services, and allows customers to deploy databases on demand. Like, install it, download the binaries. You have a cus there, you got a database, you got a database. You want Cassandra, you want Mongo, right? Yeah. You know, and, and for a lot of enterprise customers, who've kind of not, not know where to don't know where to start with port works. We found that to be a great place where they're like, I have this need side of my infrastructure. You can help me reduce cost time. Right. And deliver databases to teams. And that's how they kick off their Tansu journey. For example. >>It's interesting. So port works was the enabler you mentioned maybe VMware should above. Of course they had to get the value out of, out of pivotal. >>Understood. >>So, okay. Okay. So that, so how subsequent to the port works acquisition, how has it changed the way that you guys think about storage and how your customers are actually deploying and managing storage? >>Sure. So you touched base earlier on what was really great about the cloud and VMware was this evolution of simplifying storage technologies, usually operational functions, right? Making things simpler, more API driven, right. So they could be automated. I think what we're seeing customers do to today is first off, there's a tremendous rise in everyone wanting to do every customer, not every customer, a large portion of the customer bases, wanting to acquire technology on as OPEX. And it, I think it's really driven by like eliminate technical debt. I sign a short term agreement, our short, our shortest commitment's nine months. If we don't deliver around what we say, you walk away from us in nine months. Like you, you couldn't do that historically. Furthermore, I think customers are looking for the flexibility for our subscriptions, you know, more from between on-prem and cloud, as I shared earlier, is, is been a, a, a big driver in that space. >>And, and lastly, I would, would probably touch on our environmental and sustainability efforts. You saw this morning, Ragu in the keynote touch on what was it? Zero carbon consumption initiative, or ZCI my apologies to the veer folks. If I missed VO, you know, we've had, we've had sustainability into our products since day one. I don't know if you saw our inaugural ESG report that came out about 60 days ago, but the bottom line is, is, is our portfolio reduces the, the power directly consumed by storage race by up to 80%. And another aspect to look at is that 97% of all of the products that we sold in the last six years are still in the market today. They're not being put into, you know, into, to recycle bins and whatnot, pure storage's goal by the end of this decade is to further drive the efficiency of our platforms by another 66%. And so, you know, it's an ambitious goal, but we believe it's >>Important. Yeah. I was at HQ earlier this month, so I actually did see it. So, >>Yeah. And where is sustainability from a differentiation perspective, but also from a customer requirements perspective, I'm talking to a lot of customers that are putting that requirement when they're doing RFPs and whatnot on the vendors. >>I think we would like to all, and this is a free form VO comment here. So my apologies, but I think we'd all like to, to believe that we can reduce the energy consumption in the planet through these efforts. And in some ways maybe we can, what I fear in the technology space that I think we've all and, and many of your viewers have seen is there's always more tomorrow, right? There's more apps, more vendors, more offerings, more, more, more data to store. And so I think it's really just an imperative is you've gotta continue to be able to provide more services or store more data in this in yesterday's footprint tomorrow. A and part of the way they get to is through a sustainability effort, whether it's in chip design, you know, storage technologies, et cetera. And, and unfortunately it's, it's, it's something that organizations need to adopt today. And, and we've had a number of wins where customers have said, I thought I had to evacuate this data center. Your technology comes in and now it buys me more years of time in this in infrastructure. And so it can be very strategic to a lot of vendors who think their only option is like data center evacuation. >>So I don't want to, I, I don't wanna set you up, but I do want to have the super cloud conversation. And so let's go, and you, can you, you been around a long time, your, your technical, or you're more technical than I am, so we can at least sort of try to figure it out together when I first saw you guys. I think Lisa, so you and I were at, was it, when did you announce a block storage for AWS? The, was that 2019 >>Cloud block store? I believe block four years >>Ago. Okay. So 20 18, 20 18, 20 18. Okay. So we were there at, at accelerate at accelerate and I said, oh, that's interesting. So basically if I, if I go back there, it was, it was a hybrid model. You, you connecting your on-prem, you were, you were using, I think, priority E C two, you know, infrastructure to get high performance and connecting the two. And it was a singular experience yeah. Between on-prem and AWS in a pure customer saw pure. Right. Okay. So that was the first time I started to think about Supercloud. I mean, I think thought about it in different forms years ago, but that was the first actual instantiation. So my, my I'm interested in how that's evolved, how it's evolving, how it's going across clouds. Can you talk just conceptually about how that architecture is, is morphing? >>Sure. I just to set the expectations appropriately, right? We've got, we've got a lot of engineering work that that's going on right now. There's a bunch of stuff that I would love to share with you that I feel is right around the corner. And so hopefully we'll get across the line where we're at today, where we're at today. So the connective DNA of, of flash array, OnPrem cloud block store in the cloud, we can set up for, for, you know, what we call active. Dr. So, so again, customers are looking at these arrays is a, is a, is a pair that allows workloads to be put into the, put into the cloud or, or transferred between the cloud. That's kind of like your basic building, you know, blocking tackling 1 0 1. Like what do I do for Dr. Example, right? Or, or gimme an easy button to, to evacuate a data center where we've seen a, a lot of growth is around cloud block store and cloud block store really was released as like a software version of our hardware, Ray on-prem and it's been, and, and it hasn't been making the news, but it's been continually evolving. >>And so today the way you would look at cloud block store is, is really bringing enterprise data services to like EBS for, for AWS customers or to like, you know, is Azure premium disc for Azure users. And what do I mean by enterprise data services? It's, it's the, the, the way that large scale applications are managed, on-prem not just their performance and their avail availability considerations. How do I stage the, the development team, the sandbox team before they patch? You know, what's my cyber protection, not just data protection, how, how am I protected from a cyber hack? We bring all those capabilities to those storage platforms. And the, the best result is because of our data reduction technologies, which was critical in reducing the cost of flash 10 years ago, reduces the cost of the cloud by 50% or more and pays for the, for pays more than pays for our software of cloud block store to enable these enterprise data services, to give all these rapid capabilities like instant database, clones, instant, you know, recovery from cyber tech, things of that nature. >>Do customers. We heard today that cloud chaos are, are customers saying so, okay, you can run an Azure, you can run an AWS fine. Are customers saying, Hey, we want to connect those islands. Are you hearing that from customers or is it still sort of still too early? >>I think it's still too early. It doesn't mean we don't have customers who are very much in let's buy, let me buy some software that will monitor the price of my cloud. And I might move stuff around, but there's also a cost to moving, right? The, the egress charges can add up, particularly if you're at scale. So I don't know how much I seen. And even through the cloud days, how much I saw the, the notion of workloads moving, like kind of in the early days, like VMO, we thought there might be like a, is there gonna be a fall of the moon computing, you know, surge here, like, you know, have your workload run where power costs are lower. We didn't really see that coming to fruition. So I think there is a, is a desire for customers to have standardization because they gain the benefits of that from an operational perspective. Right. Whether they put that in motion to move workloads back and forth. I think >>So let's say, let's say to be determined, let let's say they let's say they don't move them because your point you knows too expensive, but, but, but, but you just, I think touched on it is they do want some kind of standard in terms of the workflow. Yep. You you're saying you're, you're starting to see demand >>Standard operating practices. Okay. >>Yeah. SOPs. And if they're, if they're big into pure, why wouldn't they want that? If assuming they have, you know, multiple clouds, which a lot of customers do. >>I, I, I I'll assure with you one thing that the going back to like basic primitives and I touched it touched on it a minute ago with data reduction. You have customers look at their, their storage bills in the cloud and say, we're gonna reduce that by half or more. You have a conversation >>Because they can bring your stack yeah. Into the cloud. And it's got more maturity than what you'd find from a cloud company, cloud >>Vendor. Yeah. Just data. Reduction's not part of block storage today in the cloud. So we've got an advantage there that we, we bring to bear. Yeah. >>So here we are at, at VMware Explorer, the first one of this name, and I love the theme, the center of the multi-cloud universe. Doesn't that sound like a Marvel movie. I feel like there should be superheroes walking around here. At some point >>We got Mr. Fantastic. Right here. We do >>Gone for, I dunno it >>Is. But a lot of, a lot of news this morning in the keynote, you were in the keynote, what are some of the things that you're hearing from VMware and what excites you about this continued evolution of the partnership with pure >>Yeah. Great point. So I, I think I touched on the, the two things that really caught my attention. Obviously, you know, we've got a lot of investment in V realize it was now kind of rebranded as ay, that, you know, I think we're really eager to see if we can help drive that consumption a bit higher, cuz we believe that plays into our favor as a vendor. We've we've we have over a hundred templates for the area platform right now to, you know, automation templates, whether it's, you know, levels set your platform, you know, automatically move workloads, deploy on demand. Like just so, so again, I think the focus there is very exciting for us, obviously when they've got a new release, like vSphere eight, that's gonna drive a lot of channel behaviors. So we've gotta get our, you know, we're a hundred percent channel company. And so we've gotta go get our channel ready because with about half of the updates of vSphere is, is hardware refresh. And so, you know, we've gotta be, be prepared for that. So, you know, some of the excitements about just being how to find more points in the market to do more business together. >>All right. Exciting cover the grounds. Right. I mean, so, okay. You guys announce earnings tomorrow, so we can't obviously quiet period, but of course you're not gonna divulge that anyway. So we'll be looking for that. What other catalysts are out there that we should be paying attention to? You know, we got, we got reinvent coming up in yep. In November, you guys are obviously gonna be there in, in a big way. Accelerate was back this year. How was accelerate >>Accelerate in was in Los Angeles this year? Mm. We had great weather. It was a phenomenal venue, great event, great partner event to kick it off. We happened to, to share the facility with the president and a bunch of international delegates. So that did make for a little bit of some logistic securities. >>It was like the summit of the Americas. I, I believe I'm recalling that correctly, but it was fantastic. Right. You, you get, you get to bring the customers out. You get to put a bunch of the engineers on display for the products that we're building. You know, one of the high, you know, two of the highlights there were, we, we announced our new flash blade S so, you know, higher, more performant, more scalable version of our, our scale and object and file platform with that. We also announced the, the next generation of our a I R I, which is our AI ready, AI ready infrastructure within video. So think of it like converged infrastructure for AI workloads. We're seeing tremendous growth in that unstructured space. And so, you know, we obviously pure was funded around block storage, a lot around virtual machines. The data growth is in unstructured, right? >>We're just seeing, we're seeing, you know, just tons of machine learning, you know, opportunities, a lot of opportunities, whether we're looking at health, life sciences, genome sequencing, medical imaging, we're seeing a lot of, of velocity in the federal space. You know, things, I can't talk about a lot of velocity in the automotive space. And so just, you know, from a completeness of platform, you know, flat flash blade is, is really addressing a need really kind of changing the market from NAS as like tier two storage or object is tier three to like both as a tier one performance candidate. And now you see applications that are supporting running on top of object, right? All your analytics platforms are on an object today, Absolut. So it's a, it's a whole new world. >>Awesome. And Pierce also what I see on the website, a tech Fest going on, you guys are gonna be in Seoul, Mexico city in Singapore in the next week alone. So customers get the chance to be able to in person talk with those execs once again. >>Yeah. We've been doing the accelerate tech tech fests, sorry about that around the globe. And if one of those align with your schedule, or you can free your schedule to join us, I would encourage you. The whole list of events dates are on pure storage.com. >>I'm looking at it right now. Vaon thank you so much for joining Dave and me. I got to sit between two dapper dudes, great conversation about what's going on at pure pure with VMware better together and the, and the CATA, the cat catalysis that's going on on both sides. I think that's an actual word I should. Now I have a degree biology for Vaughn Stewart and Dave Valante I'm Lisa Martin. You're watching the cube live from VMware Explorer, 22. We'll be right back with our next guest. So keep it here.
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It's the cube live at VMware Explorer, 2022. I couldn't have missed this one because you know, the orange and the pure and VA right. It's great to have you back on the program, So this Fantastic. So talk to us, what's going on at pure. partners and prospects, you know, pure storage has just been on a So this is my premise here is you guys are actually becoming a cloud-like company This is very much that super cloud premise. it, you know, we used to see companies, they go, they'd come out of escape velocity, and then they'd they'd growth And by the way, I would be remiss if I didn't remind your audience that our And if you look in like our review of our products, flash rate is the leader in And some of the things that you're accelerating. And so it's it, it's not just a, a, a, you know, unilateral partnership. And now with the port works acquisition, it brings you closer to the whole DevOps scene. So very cloud-like only pay for what you use on-prem and turn availability, but we don't do it mono in a, you know, in a, in a homogeneous environment, You have a cus there, you got a database, you got a database. So port works was the enabler you mentioned maybe VMware should above. works acquisition, how has it changed the way that you guys think about storage and how flexibility for our subscriptions, you know, more from between on-prem and cloud, as I shared earlier, is, And so, you know, it's an ambitious goal, but we believe it's So, perspective, I'm talking to a lot of customers that are putting that requirement when they're doing RFPs and to is through a sustainability effort, whether it's in chip design, you know, storage technologies, I think Lisa, so you and I were at, was it, when did you announce a block You, you connecting your on-prem, you were, to share with you that I feel is right around the corner. for, for AWS customers or to like, you know, is Azure premium disc for Azure users. okay, you can run an Azure, you can run an AWS fine. of in the early days, like VMO, we thought there might be like a, is there gonna be a fall of the moon computing, you know, So let's say, let's say to be determined, let let's say they let's say they don't move them because your point you knows too expensive, Okay. you know, multiple clouds, which a lot of customers do. I, I, I I'll assure with you one thing that the going back to like basic primitives and I touched it touched And it's got more maturity than what you'd So we've got an advantage there So here we are at, at VMware Explorer, the first one of this name, and I love the theme, the center of the We do Is. But a lot of, a lot of news this morning in the keynote, you were in the keynote, So we've gotta get our, you know, we're a hundred percent channel company. In November, you guys are obviously gonna be there in, So that did make for a little bit of some logistic securities. You know, one of the high, you know, two of the highlights there were, we, we announced our new flash blade S so, And so just, you know, from a completeness of platform, So customers get the chance to be And if one of those align with your schedule, or you can free your schedule to join us, Vaon thank you so much for joining Dave and me.
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Stewart Knox V1
>>from around the globe. It's the Cube covering space and cybersecurity. Symposium 2020 hosted by Cal Poly. Yeah, Lauren, Welcome to the Space and Cybersecurity Symposium 2020 put on by Cal Poly and hosted with Silicon Angle acute here in Palo Alto, California for a virtual conference. Couldn't happen in person this year. I'm John for a year. Host the intersection of space and cybersecurity. I'll see critical topics, great conversations. We got a great guest here to talk about the addressing the cybersecurity workforce gap, and we have a great guest, a feature speaker. Stewart Knox, the undersecretary with California's Labor and Workforce Development Office. Stewart Thanks for joining us today. >>Thank you so much, John. Appreciate your time today and listening to a little bit of our quandaries with making sure that we have the security that's necessary for the state of California and making sure that we have the work force that is necessary for cybersecurity in space. >>Great, I'd love to get started. I got a couple questions for you, but first take a few minutes for an opening statement to set the stage. >>Sure, realizing that in California we lead the nation in much of cybersecurity based on Department of Defense contractors within the Santa California leading the nation with over $160 billion within the industry just here in California alone and having over 800,000 bus workers. Full time employment in the state of California is paramount for us to make sure that we face, um, defense manufacturers approximate 700,000 jobs that are necessary to be filled. There's over 37,000 vacancies that we know of in California, just alone in cybersecurity. And so we look forward to making sure that California Workforce Development Agency is leading the charge to make sure that we have equity in those jobs and that we are also leading in a way that brings good jobs to California and to the people of California, a good education system that is developed in a way that those skills are necessarily met for the for the employers here in California and the nation, >>One of the exciting things about California is obviously look at Silicon Valley, Hewlett Packard in the garage, storied history space. It's been a space state. Many people recognize California. You mentioned defense contractors. It's well rooted with with history, um, just breakthroughs bases, technology companies in California. And now you've got technology. This is the cybersecurity angle. Um, take >>them into >>Gets more commentary to that because that's really notable. And as the workforce changes, these two worlds are coming together, and sometimes they're in the same place. Sometimes they're not. This is super exciting and a new dynamic that's driving opportunities. Could you share, um, some color commentary on that dynamic? >>Absolutely. And you're so correct. I think in California we lead the nation in the way that we developed programs that are companies lead in the nation in so many ways around, uh, cyberspace cybersecurity, Uh, in so many different areas for which in the Silicon Valley is just, uh, such a leader in those companies are good qualified companies to do so. Obviously, one of the places we play a role is to make sure that those companies have a skilled workforce. Andi, also that the security of those, uh, systems are in place for our defense contractors onda For the theater companies, those those outlying entities that are providing such key resource is to those companies are also leading on the cutting edge for the future. Also again realizing that we need to expand our training on skills to make sure that those California companies continue to lead is just, um, a great initiative. And I think through apprenticeship training programs on By looking at our community college systems, I think that we will continue to lead the nation as we move forward. >>You know, we've had many conversations here in this symposium, virtually certainly around. The everyday life of consumer is impacted by space. You know, we get our car service Uber lyft. We have maps. We have all this technology that was born out of defense contracts and r and D that really changed generations and create a lot of great societal value. Okay, now, with space kind of on the next generation is easier to get stuff into space. The security of the systems is now gonna be not only paramount for quality of life, but defending that and the skills are needed in cybersecurity to defend that. And the gap is there. What >>can we >>do to highlight the opportunities for career paths? It used to be the day when you get a mechanical engineering degree or aerospace and you graduated. You go get a job. Not anymore. There's a variety of of of paths career wise. What can we do to highlight this career path? >>Absolutely correct. And I think it starts, you know, k through 12 system on. I know a lot of the work that you know, with this bow and other entities we're doing currently, uh, this is where we need to bring our youth into an age where they're teaching us right as we become older on the uses of technology. But it's also teaching, um, where the levels of those education can take them k through 12. But it's also looking at how the community college system links to that, and then the university system links above and beyond. But it's also engage in our employers. You know, One of the key components, obviously, is the employers player role for which we can start to develop strategies that best meet their needs quickly. I think that's one of the comments we hear the most labor agency is how we don't provide a change as fast as we should, especially in technology. You know, we buy computers today, and they're outdated. Tomorrow it's the same with the technology that's in those computers is that those students are going to be the leaders within that to really develop how those structures are in place. S O. K. Through 12 is probably primary place to start, but also continuing. That passed the K 12 system and I bring up the employers and I bring them up in a way, because many times when we've had conversations with employers around what their skills needs were and how do we develop those better? One of the pieces that of that that I think is really should be recognized that many times they recognized that they wanted a four year degree, potentially or five year, six year degree. But then, when we really looked at the skill sets, someone coming out of the community college system could meet those skill sets. And I think we need to have those conversations to make sure not that they shouldn't be continue their education. They absolutely should. Uh, but how do we get those skill sets built into this into 12 plus the two year plus the four year person? >>You know, I love the democratization of these new skills because again. There's no pattern matching because they weren't around before, right? So you gotta look at the exposure to your point K through 12 exposure. But then there's an exploration piece of whether it's community, college or whatever progression. And sometimes it's nonlinear, right? I mean, people are learning different ways, combining the exposure and the exploration. That's a big topic. Can you share your view on this because this now opens up mawr doors for people choice. You got new avenues. You got online clock and get a cloud computing degree now from Amazon and walk in and help. I could be, you know, security clearance, possibly in in college. So you know you get exposure. Is there certain things you see? Is it early on middle school? And then I'll see the exploration Those air two important concepts. Can you unpack that a little bit exposure and exploration of skills? >>Absolutely. And I think this takes place, you know, not only in in the K 12 because somebody takes place in our community colleges and universities is that that connection with those employers is such a key component that if there's a way we could build in internships where experiences what we call on the job training programs apprenticeship training pre apprenticeship training programs into a design where those students at all levels are getting an exposure to the opportunities within the Space and Cybersecurity Avenue. I think that right there alone will start to solve a problem of having 37 plus 1000 openings at any one time in California. Also, I get that there's there's a burden on employers. Thio do that, and I think that's a piece that we have to acknowledge. And I think that's where education to play a larger role That's a place we had. Labor, Workforce, Development Agency, player role With our apprenticeship training programs are pre apprenticeship training programs. I could go on all day of all of our training programs that we have within the state of California. Many of the list of your partners on this endeavor are partners with Employment Training Panel, which I used to be the director of the Brown administration of um, That program alone does incumbent worker training on DSO. That also is an exposure place where ah worker, maybe, you know, you know, use the old adage of sweeping the floors one day and potentially, you know, running a large portion of the business, you know, within years. But it's that exposure that that employee gets through training programs on band. Acknowledging those skill sets and where their opportunities are, is what's valid and important. I think that's where our students we need to play a larger role in the K 12. That's a really thio Get that pushed out there. >>It's funny here in California you're the robotics clubs in high school or like a varsity sport. You're seeing kids exposed early on with programming. But you know, this whole topic of cybersecurity in space intersection around workforce and the gaps and skills is not just for the young. Certainly the young generations gotta be exposed to the what the careers could be and what the possible jobs and societal impact and contributions what they could be. But also it's people who are already out there. You know, you have retraining re Skilling is plays an important role. I know you guys do a lot of thinking on this is the under secretary. You have to look at this because you know you don't wanna have a label old and antiquated um systems. And then a lot of them are, and they're evolving and they're being modernized by digital transformation. So what does the role of retraining and skill development these programs play? Can you share what you guys are working on in your vision for that? >>Absolutely. That's a great question. And I think that is where we play a large role, obviously in California and with Kobe, 19 is we're faced with today that we've never seen before, at least in my 27 years of running program. Similar Thio, of course, in economic development, we're having such a large number of people displaced currently that it's unprecedented with unemployment rates to where we are. We're really looking at How do we take? And we're also going to see industries not return to the level for which they stood at one point in time. Uh, you know, entertainment industries, restaurants, all the alike, uh, really looking at how do we move people from those jobs that were middle skill jobs, topper skilled jobs? But the pay points maybe weren't great, potentially, and there's an opportunity for us to skill people into jobs that are there today. It may take training, obviously, but we have dollars to do that generally, especially within our K 12 and are que 14 systems and our universities. But we really wanna look at where those skill sets are are at currently. And we want to take people from that point in time where they said today, and try to give them that exposure to your point. Earlier question is, how do we get them exposed to a system for which there are job means that pay well with benefit packages with companies that care about their employees? Because that's what our goal is. >>You know. You know, I don't know if you have some visibility on this or ah opinion, but one observation that I've had and talking to whether it's a commercial or public sector is that with co vid uh, there have been a lot of awareness of the situation. We're adequately prepared. There's, um, readiness. But as everyone kind of deals with it, they're also starting to think about what to do. Post covert as we come out of it, Ah, growth strategy for a company or someone's career, um, people starting to have that on the top of their minds So I have to ask you, Is there anything that you see that they say? Okay, certain areas, maybe not doubling down on other areas. We're gonna double down on because we've seen some best practices on a trajectory of value for coming out of co vid with, you know, well, armed skills or certain things because you because that's what a lot of people are thinking right now. It's probably cyber is I mean, how many jobs are open? So you got well, that that's kind of maybe not something double down on here are areas we see that are working. Can you share your current visibility to that dynamic? >>Absolutely. Another great question. One of the key components that we look at Labor Workforce Development Agency. And so look at industries and growth modes and ones that are in decline boats. Now Kobe has changed that greatly. We were in a growth rate for last 78 years. We saw almost every industry might miss a few. You know that we're all in growth in one way or enough, obviously, that has changed. Our landscape is completely different than we saw 67 months ago. So today we're looking at cybersecurity, obviously with 30 plus 1000 jobs cos we're looking at Defense Department contractor is obviously with federal government contracts. We were looking at the supply chains within those we're looking at. Health care, which has always been one, obviously are large one of our large entities that has has grown over the years. But it's also changed with covered 19. We're looking at the way protective equipment is manufactured in the way that that will continue to grow over time. We're looking at the service industry. I mean, it will come back, but it won't come back the way we've seen it, probably in the past, but where the opportunities that we develop programs that we're making sure that the skill sets of those folks are transferrable to other industries with one of the issues that we face constant labor and were forced moment programs is understanding that over the period of time, especially in today's world again, with technology that people skill sets way, don't see is my Parents Day that you worked at a job for 45 years and you retired out of one job. Potentially, that is, that's been gone for 25 years, but now, at the pace for which we're seeing systems change. This is going to continue to amp up. I will stay youth of today. My 12 year old nephew is in the room next door to me on a classroom right now online. And so you know, there. It's a totally different atmosphere, and he's, you know, enjoying actually being in helping learning from on all online system. I would not have been able to learn that way, but I think we do see through the K Through 12 system where we're moving, um, people's interest will change, and I think that they will start to see things in a different way than we have in the past. They were forced systems. We are an old system been around since the thirties. Some even will say prior to the thirties came out of the Great Depression in some ways, and that system we have to change the way we develop our programs are should not be constant, and it should be an evolving system. >>It's interesting a lot of the conversation between the private and public partnerships and industry. You're seeing an agile mind set where it's a growth mindset. It's also reality based mindset and certainly space kind of forces. This conversation with cyber security of being faster, faster, more relevant, more modern. You mentioned some of those points, and with co vid impact the workforce development, it's certainly going to put a lot of pressure on faster learning. And then you mentioned online learning. This has become a big thing. It's not just putting education online per se. There's new touch points. You know you got APS, you got digital. This digital transformation is also accelerating. How do you guys view the workforce development? Because it's going to be open. It's gonna be evolving. There's new data coming in, and maybe kids don't want to stare at a video conference. Is there some game aspect to it? Is there how do you integrate thes new things that are coming really fast? And it's happening kind of in real time in front of our eyes. So I love to get your thoughts on how you guys see that, because it will certainly impact their ability to compete for jobs and or to itself learn. >>I think one of the key components of California's our innovation right and So I think one of the things that we pride ourselves in California is around that, um that said, that is the piece that I think the Silicon Valley and there's many areas in California that that have done the same, um, or trying to do the same, at least in their economy, is to build in innovation. And I think that's part of the K through 12 system with our with our our state universities and our UCS is to be able to bridge that. I think that you we see that within universities, um, that really instill an innovative approach to teaching but also instill innovation within their students. I'm not sure there yet with our fully with our K 12 system. And I think that's a place that either our community colleges could be a bridge, too, as well. Eso that's one component of workforce development I think that we look at as being a key. A key piece you brought up something that's really interesting to me is when you talk about agile on day, one of the things that even in state government on this, is gonna be shocking to you. But we have not been an agile system, Aziz. Well, I think one of the things that the Newsome administration Governor Newsom's administration has brought is. And when I talk about agile systems, I actually mean agile systems. We've gone from Kobol Systems, which are old and clunky, still operating. But at the same time, we're looking at upgrading all of our systems in a way that even our technology in the state of California should be matching the technology that our great state has within our our state. So, um, there in lies. It's also challenges of finding the qualified staff that we need in the state of California for all of our systems and servers and everything that we have. Um, currently. So you know, not only are we looking at external users, users of labor, workforce development, but we're looking at internal users that the way we redevelop our systems so that we are more agile in two different ways. >>You just got me. I triggered with COBOL. I programmed in the eighties with COBOL is only one credit lab in college. Never touched it again. Thank God. But this. But this >>is the >>benefit of cloud computing. I think this is at the heart, and this is the undertone of the conference and symposium is cloud computing. You can you can actually leverage existing resource is whether there legacy systems because they are running. They're doing a great job, and they do a certain work load extremely well. Doesn't make sense to replace what does a job, but you can integrate it in this. What cloud does this is Opening up? Can mawr more and more capabilities and workloads? This is kind of the space industry is pointing to when they say we need people that can code. And that could solve data problems. Not just a computer scientist, but a large range of people. Creative, um, data, science, everything. How does California's workforce solve the needs of America's space industry? This is because it's a space state. How do you see that? Let your workforce meeting those needs. >>Yeah, I think I think it's an investment. Obviously, it's an investment on our part. It's an investment with our college partners. It's an investment from our K 12 system to make sure that that we are allocating dollars in a way through meeting the demand of industry Onda, we do look at industry specific around there needs. Obviously, there's a large one. We wanna be very receptive and work with our employers and our employee groups to make sure that we need that demand. I think it's putting our money where our mouth is and and designing and working with employer groups to make sure that the training meets their needs. Um, it's also working with our employer groups to make sure that the employees are taken care of. That equity is built within the systems, Um, that we keep people employed in California on their able to afford a home, and they're able to afford a life here in California. But it's also again, and I brought up the innovation component. I think it's building an innovation within systems for which they are employers but are also our incoming employees are incumbent workers. And you brought this up earlier. People that already employed and people that are unemployed currently with the skill set that might match up, is how do we bridge those folks into employment that they maybe have not thought about. We have a whole career network of systems out throughout the city, California with the Americans job Centers of California on day will be working, and they already are working with a lot of dislocated workers on day. One of the key components of that is to really look at how do we, um, take what their current skills that might be and then expose them to a system for which we have 37 plus 1000 job openings to Andi? How do we actually get those books employed? It's paying for potentially through those that local Workforce Innovation Opportunity Act, funding for Americans job centers, um, to pay for some on the job, training it Z to be able to pay for work experiences. It's to be able to pay for internships for students, um, to get that opportunity with our employers and also partner with our employers that they're paying obviously a percentage of that, too. >>You know, one of the things I've observed over my, um, career 54 times around the sun is you know, in the old days when I was in college in school, you had career people have longer jobs, as you mentioned. Not like that anymore. But also I knew someone I'm gonna be in line to get that job, maybe nepotism or things of that nature. Now the jobs have no historical thing or someone worked longer in a job and has more seniority. Ah, >>lot of these >>jobs. Stewart don't HAVA requirements like no one's done them before. So the ability for someone who, um, is jumping in either from any college, there's no riel. It's all level set. It's like complete upside down script here. It's not like, Oh, I went to school. Therefore I get the job you could be Anyone could walk into these careers because the jobs air so new. So it's not where you came from or what school you went to or your nationality or gender. The jobs have been democratized. They're not discriminating against people with skills. So this opens up mawr. How >>do you >>see that? Because this really is an opportunity for this next generation to be more diverse and to be mawr contributed because diversity brings expertise and different perspectives. Your thoughts on that? >>Absolutely. And that was one of the things we welcome. Obviously we want to make sure that that everybody is treated equally and that the employers view everyone as employer employer of choice but an employee of choices. Well, we've also been looking at, as I mentioned before on the COVITZ situation, looking at ways that books that are maybe any stuck in jobs that are don't have a huge career pathway or they don't have a pathway out of poverty. I mean, we have a lot of working for people in the state of California, Um, that may now do to cope and lost their employment. Uh, this, you know, Let's let's turn back to the old, you know? Let's try, eliminate, eliminate, eliminate. How do we take those folks and get them employed into jobs that do have a good career pathway? And it's not about just who you knew or who you might have an in with to get that job. It is based on skills, I think, though that said there we need to have a better way to actually match those jobs up with those employers. And I think those are the long, ongoing conversations with those employer groups to make sure that one that they see those skill sets is valid and important. Um, they're helping design this crew sets with us, eh? So that they do match up and that were quickly matching up those close skills. That so that we're not training people for yesterday skills. >>I think the employer angles super important, but also the educators as well. One of the things that was asked in another question by the gas they they said. She said The real question to ask is, how early do you start exposing the next generation? You mentioned K through 12. Do you have any data or insight into or intuition or best practice of where that insertion point is without exposure? Point is, is that middle school is a elementary, obviously high school. Once you're in high school, you got your training. Wheels are off, you're off to the races. But is there a best practice? What's your thoughts? Stewart On exposure level to these kinds of new cyber and technical careers? >>Sure, absolutely. I I would say kindergarten. We San Bernardino has a program that they've been running for a little bit of time, and they're exposing students K through 12 but really starting in kindergarten. One is the exposure Thio. What a job Looks like Andi actually have. I've gone down to that local area and I've had three opportunity to see you know, second graders in a health care facility, Basically that they have on campus, built in on dear going from one workstation as a second grader, Uh, looking at what those skills would be and what that job would entail from a nurse to a Dr Teoh physician's assistant in really looking at what that is. Um you know, obviously they're not getting the training that the doctor gets, but they are getting the exposure of what that would be. Andi, I think that is amazing. And I think it's the right place to start. Um, it was really interesting because I left. This was pre covet, but I jumped on the plane to come back up north. I was thinking to myself, How do we get this to all school district in California, where we see that opportunity, um, to expose jobs and skill sets to kids throughout the system and develop the skill set so that they do understand that they have an opportunity. >>We're here at Cal Poly Space and Cybersecurity Symposium. We have educators. We have, um, students. We have industry and employers and government together. What's your advice to them all watching and listening about the future of work. Let's work force. What can people do? What do you think you're enabling? What can maybe the private sector help with And what are you trying to do? Can you share your thoughts on that? Because we have a range from the dorm room to the boardroom here at this event. Love to get your thoughts on the workforce development view of this. >>Yeah, absolutely. I think that's the mix. I mean, I think it's going to take industry to lead A in a lot of ways, in terms of understanding what their needs are and what their needs are today and what they will be tomorrow. I think it takes education, toe listen, and to understand and labor and workforce development also listen and understand what those needs will look like. And then how do we move systems? How do we move systems quickly? How do we move systems in a way that meets those needs? How do we, uh, put money into systems where the most need is, but also looking at trends? What is that trend going to look like in two years? What does that train gonna look like in five years. But that's again listening to those employers. Um, it's also the music community based organizations. I think, obviously some of our best students are also linked to CBS. And one way or another, it may be for services. It maybe for, uh, faith based. It may be anything, but I think we also need to bring in the CBS is Well, ah, lot of outreach goes through those systems in conjunction with, but I think that's the key component is to make sure that our employers are heard on. But they sit at the table like you said to the boardroom of understanding, and I think bringing students into that so that they get a true understanding of what that looks like a well, um, is a key piece of this. >>So one of the things I want to bring up with you is maybe a bit more about the research side of it. But, um, John Markoff, who was a former New York Times reporter with author of the book What the Dormouse, said It was a book about the counter culture of the sixties and the computer revolution, and really there was about how government defense spending drove the computer revolution that we now saw with Apple and PC, and then the rest is history in California has really participated. Stanford, uh, Berkeley and the University of California School system and all the education community colleges around it. That moment, the enablement. And now you're seeing space kind of bringing that that are a lot of research coming in and you eat a lot of billionaires putting money in. You got employers playing a role. You have this new focus space systems, cybersecurity, defending and making it open and and not congested and peaceful is going to enable quickly new inflection points for opportunities. E want to get your thoughts on that? Because California is participate in drove these revolutions that created massive value This next wave seems to be coming upon us. >>Yeah, absolutely. And again, Nazis covered again as too much of ah starting point to this. But I think that is also an opportunity to actually, because I think one of the things that we were seeing seven months ago was a skill shortage, and we still see the skills shortage, obviously. But I think a key piece to that is we saw people shortage. Not only was it skills shortage, but we didn't have enough people really to fill positions in addition to and I think that people also felt they were already paying the bills and they were making ends meet and they didn't have the opportunities. Thio get additional skills This again is where we're looking at. You know that our world has changed. It changed in the sixties based on what you're you're just expressing in terms of California leading the way. Let's like California lead the way again in developing a system from which labor, workforce development with our universities are, you know, are amazing universities and community college system and structure of how do we get students back into school? You know, a lot of graduates may already have a degree, but how do they now take a skill so that they already have and develop that further with the idea that they those jobs have changed? Whales have a lot of folks that don't have a degree, and that's okay. But how do we make that connection to a system that may have failed? Ah, lot of our people over the years, um, and our students who didn't make it through the school system. How do we develop in adult training school? How do we develop contract education through our community college system with our employer sets that we developed cohorts within those systems of of workers that have amazing talents and abilities to start to fill these needs? And I think that's the key components of hearing Agency, Labor, Workforce Development Agency. We work with our community. Colleges are UCS in our state universities t develop and figure that piece out, and I think it is our opportunity for the future. >>That's such a great point. I want to call that out This whole opportunity to retrain people that are out there because these air new jobs, I think that's a huge opportunity, and and I hope you keep building and investing in those programs. That's that's really worth calling out. Thank you for doing that. And, yeah, it's a great opportunity. Thes jobs they pay well to cyber security is a good job, and you don't really need to have that classical degree. You can learn pretty quickly if you're smart. So again, great call out there question for you on geography, Um, mentioned co vid we're talking about Covic. Virtualization were virtual with this conference. We couldn't be in person. People are learning virtually, but people are starting to relocate virtually. And so one observation that I have is the space state that California is there space clusters of areas where space people hang out or space spaces and whatnot. Then you got, like, the tech community cybersecurity market. You know, Silicon Valley is a talented in these hubs, and sometimes cyber is not always in the same hubs of space. Maybe Silicon Valley has some space here, Um, and some cyber. But that's not generally the case. This is an opportunity potentially to intersect. What's your thoughts on this? Because this is This is something that we're seeing where your space has historical, you know, geography ease. Now, with borderless communication, the work boat is not so much. You have to move the space area. You know what I'm saying? So okay. What's your thoughts on this? How do you guys look at this? Is on your radar On how you're viewing this this dynamic? >>It's absolute on our radar, Like you said, you know, here we are talking virtually on and, you know, 75% of all of our staff currently in some of our department that 80% of our staff are now virtual. Um you know, seven months ago, uh, we were not were government again being slow move, we quickly transitioned. Obviously, Thio being able to have a tele work capacity. We know employers move probably even quickly, more quickly than we did, but we see that as an opportunity for our rural areas. Are Central Valley are north state um, inland Empire that you're absolutely correct. I mean, if you didn't move to a city or to a location for which these jobs were really housed, um, you didn't have an opportunity like you do today. I think that's a piece that we really need to work with our education partners on of to be able to see how much this has changed. Labor agency absolutely recognizes this. We are investing funding in the Central Valley. We're investing funding in the North State and empire to really look a youth populations of how the new capacity that we have today is gonna be utilized for the future for employers. But we also have to engage our universities around. This is well, but mostly are employers. I know that they're already very well aware. I know that a lot of our large employers with, um, Silicon Valley have already done their doing almost 100% tele work policies. Um, but the affordability toe live in rural areas in California. Also, it enables us to have, ah, way thio make products more affordable is, well, potentially in the future. But we want to keep California businesses healthy and whole in California. Of course, on that's another way we can We can expand and keep California home to our 40 plus million people, >>most to a great, great work. And congratulations for doing such a great job. Keep it up. I gotta ask about the governor. I've been following his career since he's been office. A za political figure. Um, he's progressive. He's cutting edge. He likes toe rock the boat a little bit here and there, but he's also pragmatic. Um, you're starting to see government workers starting to get more of a tech vibe. Um um just curious from your perspective. How does the governor look at? I mean, the old, almost the old guard. But like you know, used to be. You become a lawyer, become a lawmaker Now a tech savvy lawmaker is a premium candidates, a premium person in government, you know, knowing what COBOL is. A start. I mean, these are the things. As we transform and evolve our society, we need thinkers who can figure out which side the streets, self driving cars go on. I mean, who does that? I mean, it's a whole another generation off thinking. How does the Governor how do you see this developing? Because this is the challenge for society. How does California lead? How do you guys talk about the leadership vision of Why California and how will you lead the future? >>Absolutely no governor that I'm aware of that I've been around for 26 27 years of workforce development has led with an innovation background, as this governor has a special around technology and the use of technology. Uh, you know, he's read a book about the use of technology when he was lieutenant governor, and I think it's really important for him that we, as his his staff are also on the leading edge of technology. I brought a badge. I'll systems. Earlier, when I was under the Brown administration, we had moved to where I was at a time employment training panel. We moved to an agile system and deported that one of the first within within the state to do that and coming off of an old legacy system that was an antique. Um, I will say it is challenging. It's challenging on a lot of levels. Mostly the skill sets that are folks have sometimes are not open to a new, agile system to an open source system is also an issue in government. But this governor, absolutely. I mean, he has established three Office of Digital Innovation, which is part of California and department technology, Um, in partnership with and that just shows how much he wants. Thio push our limits to make sure that we are meeting the needs of Californians. But it's also looking at, you know, Silicon Valley being at the heart of our state. How do we best utilize systems that already there? How do we better utilize the talent from those those folks is well, we don't always pay as well as they dio in the state. But we do have great benefit packages. Everybody does eso If anybody's looking for a job, we're always looking for technology. Folks is well on DSO I would say that this governor, absolute leads in terms of making sure that we will be on cutting edge of technology for the nation, >>you know, and, you know, talk about pay. I mean, I know it's expensive to live in some parts of California, but there's a huge young population that wants a mission driven job and serving, um, government for the governments. Awesome. Ah, final parting question for you, Stuart, is, as you look at, um, workforce. Ah, lot of people are passionate about this, and it's, you know, you you can't go anywhere without people saying, You know, we got to do education this way and that way there's an opinion everywhere you go. Cybersecurity is a little bit peaked and focused, but there are people who are paying attention to education. So I have to ask you, what creative ways can people get involved and contribute to workforce development? Whether it's stem underrepresented minorities, people are looking for new, innovative ways to contribute. What advice would you give these people who have the passion to contribute to the next cyber workforce. >>Yeah, I appreciate that question, because I think is one of the key components. But my secretary, Julie Sue, secretary of Labor and Workforce Development Agency, talks about often, and a couple of us always have these conversations around. One is getting people with that passion to work in government one or on. I brought it up community based organizations. I think I think so many times, um, that we didn't work with our CBS to the level of in government we should. This administration is very big on working with CBS and philanthropy groups to make sure that thing engagement those entities are at the highest level. So I would say, You know, students have opportunities. Thio also engage with local CBS and be that mission what their values really drives them towards Andi. That gives them a couple of things to do right. One is to look at what ways that we're helping society in one way or another through the organizations, but it also links them thio their own mission and how they could develop those skills around that. But I think the other piece to that is in a lot of these companies that you are working with and that we work with have their own foundations. So those foundations are amazing. We work with them now, especially in the new administration. More than we ever have, these foundations are really starting to help develop are strategies. My secretary works with a large number of foundations already. Andi, when we do is well in terms of strategy, really looking at, how do we develop young people's attitudes towards the future but also skills towards the future? >>Well, you got a pressure cooker of a job. I know how hard it is. I know you're working hard, appreciate you what you do and and we wish you the best of luck. Thank you for sharing this great insight on workforce development. And you guys working hard. Thank you for what you do. Appreciate it. >>Thank you so much. Thistle's >>three cube coverage and co production of the space and cybersecurity supposed in 2020 Cal Poly. I'm John for with silicon angle dot com and the Cube. Thanks for watching
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We got a great guest here to talk about the addressing the cybersecurity workforce sure that we have the work force that is necessary for cybersecurity in space. the stage. leading the charge to make sure that we have equity in those jobs and that we are One of the exciting things about California is obviously look at Silicon Valley, Hewlett Packard in the garage, And as the workforce changes, I think that we will continue to lead the nation as we move forward. of life, but defending that and the skills are needed in cybersecurity to defend that. What can we do to highlight this career path? I know a lot of the work that you know, with this bow and other entities we're doing currently, I could be, you know, security clearance, possibly in in is such a key component that if there's a way we could build in internships where experiences I know you guys do a lot of thinking on this is the under secretary. And I think that is where we play a large role, obviously in California and with Kobe, but one observation that I've had and talking to whether it's a commercial or public sector is One of the key components that we look at Labor Workforce Development Agency. It's interesting a lot of the conversation between the private and public partnerships and industry. challenges of finding the qualified staff that we need in the state of California I programmed in the eighties with COBOL is only one credit lab in This is kind of the space industry is pointing to when they say we need people that can code. One of the key components of that is to really look at how do we, um, take what their current skills around the sun is you know, in the old days when I was in college in school, Therefore I get the job you could be Anyone could walk into Because this really is an opportunity for this next generation to be more diverse and And I think those are the long, ongoing conversations with those employer groups to make sure One of the things that was asked And I think it's the right place to start. What can maybe the private sector help with And what are you trying to do? I mean, I think it's going to take industry to lead So one of the things I want to bring up with you is maybe a bit more about the research side of it. But I think a key piece to that is we saw And so one observation that I have is the space state that California is there I think that's a piece that we really need to work with our education partners on of How does the Governor how do you see this developing? But it's also looking at, you know, You know, we got to do education this way and that way there's an opinion everywhere you go. But I think the other piece to that is in a lot of these companies that you are working with and that we work And you guys working hard. Thank you so much. I'm John for with silicon angle dot com and the Cube.
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Vaughn Stewart, Pure Storage | VMworld 2020
>> Narrator: From around the globe, it's theCUBE. With digital coverage of VMworld 2020 brought to you by VMware and its ecosystem partners. >> Welcome back, I'm Stuart Miniman and this is theCUBES's coverage of VMworld 2020. Our 11th year doing the show and happy to welcome back to the program one of our CUBE's alums. Somebody that's is going to VMworld longer than we have been doing it for theCUBE. So Vaughn Stewart he is the Vice President of Technology Alliances with Pure Storage Vaughn, nice to see you. How you doing? >> Hey, Stu. CUBE thanks for having me back. I miss you guys I wish we were doing this in person. >> Yeah, we all wish we were in person but as we've been saying all this year, we get to be together even while we're apart. So we look to you on little screens and things like that rather than bumping into each other at some of the after parties or the coffee shops all around San Francisco. So Vaughn, obviously you know Pure Storage long, long, long partnership with VMware. I think back the first time that I probably met with the Pure team, in person, it probably was around Moscone, having a breakfast having a lunch, having a briefing or the likes. So just give us the high level. I know we've got a lot of things to dig into. Pure and VMware, how's the partnership going these days? >> Partnership is growing fantastic Pure invests a lot of engineering resources in programs with VMware. Particularly the VMware design partner programs for vVols, Container-Native Storage et cetera. The relationship is healthy the business is growing strong. I'm very excited about the investments that VMware is making around VMware Cloud Foundation as a replatforming of what's going on MPREM to help better enable hybrid cloud and to support Tanzu and Kubernetes platforms. So a lot going on at the infrastructure level that ultimately helps customers of all to adopt cloud native workloads and applications. >> Wonderful. Well a lot of pieces to unpack that. Of course Tanzu big piece of what they're talking about. But let's start. You mentioned VCF. You know what is it on the infrastructure side, that is kind of driving your customer adoption these days, and the some of the latest integrations that you're doing? >> Yeah you know VCF has really caught the attention of our mid to large or mid to enterprise size customers. The focus around, as I use the phrase replatform is planning out with VMworld phrase. But the focus on simplifying the lifecycle management, giving you a greater means to connect to the public cloud. I don't know if you're aware, but all VMware public cloud offerings have the VCF framework in terms of architectural framework. So now bringing that back on-prem, allowing customers on a per workload domain basis to extend to a hybrid cloud capability. It's a really big advancement from kind of the base vSphere infrastructure, which architecturally hasn't had a significant advancement in a number of years. What's really big around VCF besides the hybrid connectivity, is the couple of new tools SDDC Manager and vSphere Lifecycle Manager. These tools can actually manage the infrastructure from bare metal up to workload domains and then from workload domains you're now handing off to considered like delegated vCenter Servers right? So that the owner of a workload if you will and then that person can go ahead and provision virtual machines or containers, based on whatever is required to run their workloads. So for us the big gain of this is the advancement in the VMware management. They are bringing their strength in providing simplicity, and end-to-end hardwared application management to disaggregated architectures. Where the focus of that capability has been with HCI over say the past five or six years. And so this really helps close that last gap, if you will, and completes a 360 degree view of providing simplified management across dissimilar architecture and it's consistent and it's standardized by VMware. So HCI, disaggregated architecture, public cloud, it all operates the same. >> So Vaughn, you made a comment about not a lot of changes. If I remember our friends at VMware they made a statement vSphere 7 was the biggest architectural change in over a decade. Of course bringing in Kubernetes it's a major piece of the Tanzu discussion. Pure. Your team's been pretty busy in the Kubernetes space too. Recent acquisition of Portwox to help accelerate that. Maybe let's talk a little bit about you know cloud native. What you're hearing from your customers. (chuckles) And yeah, like we've Dave Vellante had a nice interview with, Pure and Portwox CEOs. Give the VMworld audience a little bit of an update as you know where you all fit in the Kubernetes space. >> Yeah and actually, there was a lot that you shared there kind of in connecting the VCF piece through to vSphere 7 and a lot of changes there in driving into Tanzu and containers. So maybe we're going to jump around here a bit but look we're really excited. We've been working with VMware, but in addition to all of our application partners, you are seeing nearly every traditional enterprise application being replatformed to support containers. I'd love to share with you more details, but there's a lot of NDAs I'd be breaking in that. But the way for enterprise adoption of containers is right upon us. And so the timing for VMware Tanzu is ideal. Our focus has always been around providing a rich set of data services. One that provides faster provisioning, simplified fleet management, and the ability to move that container and those data services between different clouds and different cloud platforms, Be it on-prem, or in the public cloud space. We've had a lot of success doing that with the Pure Service Orchestrator Version 6.0 enables CSI compliant persistent storage capabilities. And it does support Tanzu today. The addition or I should say the acquisition of Portworx is really interesting. Because now we're bringing on an enhanced set of data services that not only run on a Pure Storage storage products, but runs universally regardless of the storage platform, or the Cloud architecture. The capabilities within Portworx are above and beyond what we had in PSO. So this is a great expansion of our capabilities. And ultimately we want to help customers. Whether they want to do containers solely on Tanzu, or if they're going to mix Tanzu with say Amazon EKS, or they've got some department that does development on OpenShift. Whatever it might be. You know that the focus of storage vendors is obviously to help customers make that data available on these platforms through a consistent control plane. >> Yeah. Vaughn it's a great acquisition. Think a nice fit. Anybody that's been talking to Pure the last year or so you've been. How do we take the storage make it more cloud native if you will. So you've got code. Obviously, you've got a great partnership with VMware, but as you said, in Amazon and some of the other hyper clouds those clouds, those storage services, no matter where a customer is, so that that core value, of course we know, is this the software underneath it. And that's what Portworx is. So you know not only Pure's, but other hardware, other clouds and the likes. So a really interesting space You know Vaughn, you and I've been covering this, since the early days of VMware. Hey this software is kind of a big deal and you know (chuckles) cloud in many ways is an extension of what we're doing. I know we used to joke how many years was it that VMworld was storage world? You know. >> Ooh yeah. >> There was talk about like big architectural changes, you know vVols When that finally came out, it was years of hard work by many of the big companies, including your previous and current you know employer. What's the latest? My understanding is that there are some updates there when it comes to the underlying vVols. What are the storage people need to know? >> Yeah. So great question and VMware is always been infrastructure world really Right? Like it is a showcase for storage. But it's also been a showcase for the compute vendors and every Intel partner. From a storage perspective, a lot is going on this year that should really excite both VMware admins and those who are storage centric in their day-to-day jobs. Let's start with the recent news. vVols has been promoted within VCF to being principal storage. For those of you who maybe are unfamiliar with this term 'principal storage' VMware Cloud Foundation supports any form of storage that's supported by vSphere. But SDDC manager tool that I was sharing with you earlier that really excites large scale organizations around it's end-to-end simplicity and management. It had a smaller, less robust support list when it comes to provisioning external storage. And so it had two tiers. Principal and secondary. Principal meant SDDC manager could provision and deprovision sub-tenants. So the recent news brings vVols both on Fiber Channel and iSCSI up to that principal tier. Pure Storage is a VMware design partner around vVols. We are one of the most adopted vVols storage platforms, and we are really leaning in on VCF. So we are very happy to see that come to fruition for our customers. Part of why VMware partners with Pure Storage around VCF, is they want VCF enabled on any Fabric. And you know some vendors only offer ethernet only forms of connectivity. But with Pure Storage, we don't care what your Fabric is right. We just want to provide the data services be it ethernet, fiber channel or next generation NVMe over Fabric. That last point segments into another recent announcement from from VMware. Which is the support for NVMe over Fabric within vSphere 7. This is key because NVMe over Fabric allows the IO path to move away from SCSI based form of communication one to a memory based form of communication. And this unleashes a new level of performance, a way to better support those business and mission critical applications. Or a way to drive greater density into a smaller form factor and footprint within your data center. Obviously Fabric upgrades tend to not happen in conjunction with hypervisor upgrades, but the ability to provide customers a roadmap and a means to be able to continually evolve their infrastructure non disruptively, is our key there. It would be remiss of me to not point out one kind of orthogonal element, which is the new vMotion capabilities that are in vSphere 7. Customers have been tried for a number of years, probably from vSphere 4 through six to virtualize more performance centric and resource intense applications. And they've had some challenges around scale, particularly with the non-disruptive. The ability to non disruptively move a workload. VMware rewrote vMotion for vSphere 7 so it can tackle these larger more performance centric workloads. And when you combine that along with the addition of like NVMe over Fabric support, I think you're truly at a time where you can say, almost every workload can run on a VMware platform, right? From your traditional two two consolidation where you started to looking at performance centric AI, in machine learning workloads. >> Yeah. A lot of pieces you just walked through Vaughn, I'm glad especially the NVMe over Fabric piece. Just want to drill down one level there. As you said, there's a lot of pieces to make sure that this is fully worked. The standards are done, the software is there, the hardware, the various interconnects there and then okay, when's does the customer actually ready to upgrade that? How much of that is just you know okay hitting the update button. How much of that is do I need to do a refresh? And we understand that the testing and purchasing cycles there. So how many customers are you talking to that are like, "Okay I've got all the pieces, "we're ready to roll, "we're implementing in 2020." And you know, what's that roadmap look like for kind of the typical enterprise, which I know is a bit of an oxymoron? (laughs) >> So we've got a handful. I think that's a fair way to give you a size without giving you an exact number. We had a handful of customers who have NVMe over Fabric deployments today. The deployments tend to be application or workload centric versus ubiquitous across the data center. Which I think does bear an opportunity for VMware adoption to be a little bit earlier than across the entire data center. Because most VMware architectures today are based on top of rack switching. Whether that switching is fiber channel or ethernet base, I think the ability to then upgrade that switch. Either you've got modern hardware and it just needs a firmware update, or you've got to replace that hardware and implement NVMe over Fabric. I think that's very attractive. Particularly that you can do so in a non disruptive manner with a flash array or with flash deck. We expect to see the adoption really start to take take hold in 2021. But you probably won't see large market gains until 2022 or 23. >> Well that's super helpful Vaughn especially Pure Storage you've got customers that have some of the most demanding performance environments out there. So they are some of the early adopters that you would expect go into adopting this new technology. All right. I guess last piece, listening to the keynote looking at all the announcements that they have you know, VMware obviously has a big push into the cloud native space they've made a whole lot of acquisitions. We touched on a little bit before but what's your take as to what you are hearing from your customers, where they are with adoption into really modernizing and accelerating their businesses today? >> I think for the majority of our customers and again I would consider more of a commercial or mid market centric up through enterprise. They've particularity enterprise, they've adapted cloud native technologies particularity in developing their own internal or customer facing applications. So I don't think the technology is new. I think where it's newer is this re platforming of enterprise applications and I think that what's driving the timeline for VMware. We have a number of Pivotal deployments that run up here. Very large scale Pivotal deployments that run on Pure. And hopefully as you audience knows Pivotal is what VMware Tanzu has been rebranded as. So we've had success there. We've have had success in the test and development and in the web facing application space. But now this is a broader initiative from VMware supporting enterprise apps along with you know the cloud native disaggregated applications that have been built over the last say five to 10 years. But to provide it though a single management plane. So I'm bullish, I'm really bullish I think they are in a unique position compared to the rest of our technology partners you know they own the enterprise virtualization real estate and as so their ability to successfully add cloud native application to that, I think it's a powerful mix . For us the opportunity is great. I want to thank you for focusing on the fact that we've been able to deliver performance. But performances found on any flash product. And it's not to demote our performance by any means, but when you look at our customers and what they purchase us in terms of the repeat purchases, it's around simplicity, it's around the native integration with VMware and the extending of that value prop through our capabilities whether it's through the end-to-end infrastructure management, through data protection extending in the hybrid cloud. That's where Pure Storage customers fall in love with Pure Storage. And so it's a combination of performance, simplicity and ultimately, you know, economics. As we know economics drive most technical decisions not the actual technology itself. >> Well, Vaughn Stewart thank you so much for the update, congratulation on all the new things that are being brought out in the partnership >> Thank you Stu appreciate being on theCUBE, big shout out to VMware congratulations on VMworld 2020, look forward to seeing everybody soon >> All right, stay tuned for more coverage VMworld 2020 I'm Stu Miniman and that you for watching theCUBE. (bright upbeat music)
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brought to you by VMware and happy to welcome back to the program I miss you guys a briefing or the likes. and to support Tanzu and and the some of the latest So that the owner of in the Kubernetes space too. and the ability to move that container and you know (chuckles) What are the storage people need to know? but the ability to provide for kind of the typical enterprise, I think the ability to to what you are hearing and in the web facing application space. I'm Stu Miniman and that
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Stewart Knox V1
>> Announcer: From around the globe, it's theCUBE! Covering Space and Cybersecurity Symposium 2020. Hosted by Cal Poly. >> Hello everyone. Welcome to the Space and Cybersecurity Symposium 2020, put on by Cal Poly and hosted with SiliconANGLE theCUBE here in Palo Alto, California for a virtual conference. Couldn't happen in person this year, I'm John Furrier, your host. The intersection of space and cybersecurity, obviously critical topics, great conversations. We've got a great guest here to talk about the addressing the cybersecurity workforce gap. And we have a great guest, and a feature speaker, Stewart Knox, the undersecretary with California's Labor and Workforce Development Office. Stewart, thanks for joining us today. >> Thank you so much, John. I appreciate your time today and listening to a little bit of our quandaries with making sure that we have the security that's necessary for the state of California and making sure that we have the workforce that is necessary for cybersecurity in space. >> Great. I'd love to get started. I've got a couple of questions for you, but first take a few minutes for an opening statement to set the stage. >> Sure, realizing that in California, we lead the nation in much of cybersecurity based on Department of Defense contractors within the state of California, leading the nation with over 160 billion dollars within the industry just here in California alone and having over 800,000 plus workers full time employment in the state of California is paramount for us to make sure that we face defense manufacturers, approximately 700,000 jobs that are necessary to be filled. There's over 37,000 vacancies that we know of in California, just alone in cybersecurity. And so we look forward to making sure that California Workforce Development Agency is leading the charge to make sure that we have equity in those jobs and that we are also leading in a way that brings good jobs to California and to the people of California, a good education system that is developed in a way that those skills are necessarily met for the employers here in California, and the nation. >> One of the exciting things about California is obviously look at Silicon Valley, Hewlett Packard and the garage story, history, space, it's been a space state, many people recognize California. You mentioned defense contractors. It's well rooted with history, just breakthroughs, bases, technology companies in California. And now you've got technology. This is the cybersecurity angle. Take a minute to give some more commentary to that because that's really notable, and as the workforce changes, these two worlds are coming together and sometimes they're in the same place, sometimes they're not. This is super exciting and a new dynamic that's driving opportunities. Could you share some color commentary on that dynamic? >> Absolutely. And you're so correct. I think in California, we lead the nation in the way that we develop programs, that our companies lead in the nation in so many ways around cyberspace, cybersecurity in so many different areas, for which in the Silicon Valley is just such a leader and those companies are good, qualified companies to do so. Obviously one of the places we play a role is to make sure that those companies have a skilled workforce. And also that the security of those systems are in place for our defense contractors and for the feeder companies, those outlying entities that are providing such key resources to those companies are also leading on a cutting edge for the future. Also again, realizing that we need to expand our training and skills to make sure that those California companies continue to lead, is just such a great initiative. And I think through apprenticeship training programs, and looking at our community college systems, I think that we will continue to lead the nation as we move forward. >> You know, we've had many conversations here in this symposium virtually, certainly around the everyday life of a consumer is impacted by space. You know, we get our car service, Uber, Lyft, we have maps, we have all this technology that was born out of defense contracts and R and D that really changed generations and created a lot of great societal value. Okay, now with space kind of going to the next generation, it's easier to get stuff into space. The security of the systems is now going to be not only paramount for quality of life, but defending that, and the skills are needed in cybersecurity to defend that. And the gap is there. What can we do to highlight the opportunities for career paths? It used to be the day where you get a mechanical engineering degree or aerospace and you graduate and you go get a job, not anymore. There's a variety of paths, career-wise. What can we do to highlight this career path? >> Absolutely correct. And I think it starts, you know, K through 12 system. And I know a lot of the work that (indistinct) and other entities are doing currently. This is where we need to bring our youth into an age where they're teaching us, right, as we become older, on the uses of technology, but it's also teaching where the levels of those education can take them, K through 12, but it's also looking at how the community college system links to that. And then the university system links above and beyond, but it's also engaging our employers. You know, one of the key components, obviously as the employers play a role, for which we can start to develop strategies that best meet their needs quickly. I think that's one of the comments we hear the most, at Labor Agency is how we don't provide a change as fast as we should, especially in technology. You know, we buy computers today and they're outdated tomorrow. It's the same with the technology that's in those computers is that those students are going to be the leaders within that to really develop how those structures are in place. So K through 12 is probably our primary place to start, but also continuing that past the K-12 system. And I bring up the employers and I bring them up in a way, because many times when we've had conversations with employers around what their skills needs were and how do we develop those better? One of the pieces of that, that I think really should be recognized, many times they recognize that they wanted a four year degree, potentially, or a five year or six year degree. But then when we really looked at the skillsets, someone coming out of the community college system could meet those skillsets. And I think we need to have those conversations to make sure, not that they shouldn't be continuing their education. They absolutely should. But how do we get those skillsets built into this into a K-12 plus the two year plus the four year person? >> Yeah, I love the democratization of these new skills, because again, there's no pattern matching 'cause they weren't around before, right? So you got to look at the exposure, to your point, K through 12 exposure, but then there's an exploration piece of it, whether it's community college or whatever progression, and sometimes it's nonlinear, right? I mean, people are learning different ways, combining the exposure and the exploration. That's a big topic. Can you share your view on this? Because this now opens up more doors for people, choice, you got new avenues, you got online, I can get a cloud computing degree now from Amazon and walk in and help. I can be, you know, security clearance possibly in college. So, you know, you get exposure. Is there certain things you see, is it early on? Middle school? And then obviously the exploration, those are two important concepts. Can you unpack that a little bit, exposure and exploration of skills? >> Absolutely, and I think this takes place not only in the K-12 system, but it takes place in our community colleges and our four year universities is that, that connection with those employers is such a key component, that if there's a way we could build in internships, work experiences, what we call on the job training programs, apprenticeship training, pre-apprenticeship training programs, into a design where those students at all levels are getting an exposure to the opportunities within the space and cybersecurity avenue. I think that right there alone will start to solve a problem of having 37 plus thousand openings at any one time in California. Also, I get that there's a burden on employers to do that. And I think that's a piece that we have to acknowledge, and I think that's where education can play a larger role. That's a place we at Labor Workforce Development Agency play a role with our apprenticeship training programs, our pre-apprenticeship training programs. I could go on all day of all of our training programs that we have within the state of California. Many of the list of your partners on this endeavor are partners with Employment Training Panel, which I used to be the director of the Brown administration of. That program alone does incumbent worker training. And so that also is an exposure place where a worker may be, you know, I use the old adage of sweeping the floors one day and potentially writing a large portion of the business, within years. But it's that exposure that that employee gets through training programs, and acknowledging those skill sets and where their opportunities are, is what's valid and important. I think that's where our students, we need to play a larger role than the K-12 system, really, to get that pushed out there. >> It's funny, here in California, you were the robotics clubs in high school are like a varsity sport, you're seeing kids exposed early on with programming, but it's, you know, this whole topic of cybersecurity and space intersection around workforce, and the gaps in the skills, it's not just for the young, certainly the young generation's got to be exposed to what the careers could be and what the possible jobs and societal impact and contributions, what they could be, but also it's people who are already out there. You know, you have retraining, re-skilling, this plays an important role. I know you guys do a lot of thinking on this as the undersecretary, you have to look at this because you know, you don't want to have a label "old and antiquated" systems. And a lot of them are, and they're evolving and they're being modernized by digital transformation. So what does the role of retraining and skill development for these programs play? Can you share what you guys are working on and your vision for that? >> Absolutely. That's a great question. 'Cause I think that is where we play a large role, obviously in California and with COVID-19 is we are faced with today that we've never seen before. At least in my 27 years of running programs, similar to all workforce and economic development, we are having such a large number of people displaced currently that it's unprecedented, we've got employment rates to where we are. We're really looking at how do we take, and we're also going to see industries not return to the level for which they stood at one point in time, you know, entertainment industries, restaurants, all of the alike, really looking at how do we move people from those jobs that were middle skill jobs to upper skill jobs, but the pay points maybe weren't great, potentially. And there's an opportunity for us to skill people into jobs that are there today. It may take training, obviously, but we have dollars to do that, generally, especially within our K-12 and our K-14 systems and our universities. But we really want to look at where those skillsets are at, currently. And we want to take people from that point in time where they sit today, and try to give them that exposure to your point earlier question is how do we get them exposed to a system for which there are job with means that pay well, with benefit packages, with companies that care about their employees. 'Cause that's what our goal is. >> You know, I don't know if you have some visibility on this or an opinion, but one of the observations that I've had and talk to whether it's a commercial or public sector, is that with COVID, there's been a lot of awareness of the situation. We're adequately prepared. There's some readiness, but as everyone kind of deals with it, they're also starting to think about what to do post-COVID as we come out of it, a growth strategy for a company or someone's career. People are starting to have that on the top of their minds. So I have to ask you, is there anything that you see that they say, "Okay, certain areas, maybe not doubling down on other areas, we're going to double down on because we've seen some best practices on a trajectory of value for coming out of COVID with, you know, well-armed skills or certain things." 'Cause that's what a lot of people are thinking right now. And certainly cyber is, I mean, how many jobs are open? So you got "Well that that's kind of maybe not something to double down on, here are areas we see that are working." Can you share your current visibility into that dynamic? >> Absolutely. Another great question. One of the key components that we look at at Labor Workforce Development Agency is to look at the industries in growth modes and ones that are in decline modes. Now COVID has changed that greatly. We were in a growth mode for the last seven, eight years. We saw almost every industry, minus a few, that were all in growth in one way or another, but obviously that has changed. Our landscape is completely different than we saw six, seven months ago. So today we're looking at cybersecurity, obviously with 30 plus thousand job openings, we are looking at Defense Department contractors, obviously, with federal government contracts. We are looking at the supply chains within those. We are looking at healthcare, which has always been one of obviously our large, one of our large entities that has grown over the years. But it's also changed with COVID-19. We're looking at the way protective equipment is manufactured and the way that that will continue to grow over time, we're looking at the service industry. I mean, it will come back, but it won't come back the way we've seen it probably in the past, but where are the opportunities that we develop programs that we are making sure that the skill sets of those folks are transferable to other industries. We have one of the issues that we face constantly in Labor and Workforce Development programs is understanding that over the period of time, especially in today's world, again, with technology, that people's skillsets, we don't see as in my parents' day that you worked at a job for 45 years and you retired at one job potentially. That's been gone for 25 years, but now at the pace for which we are seeing systems change, this is going to continue to amp up, and I will say, youth of today, my 12 year old nephew is in the room next door to me, in a classroom right now online. And so, you know, it's a totally different atmosphere and he's enjoying actually being at home and learning from an all online system. I would not have been able to learn that way, but I think we do see through the K through 12 system, the way we're moving, people's interests will change. And I think that they will start to see things in a different way than we have in the past. They were forced systems. We are an old system, been around since the 30s. Some even we'll say prior to the 30s, came out of the Great Depression in some ways. And that system, we have to change the way we develop our programs. It should not be constant and it should be an evolving system. >> It's interesting. A lot of the conversations between the private and public partnerships and industry, you're seeing an agile mindset where it's a growth mindset, it's also a reality-based mindset and certainly space kind of forces this conversation with cybersecurity of being faster, faster, more relevant, more modern. And you mentioned some of those points, and with COVID impact, the workforce development is certainly going to put a lot of pressure on faster learning. And then you mentioned online learning. This has become a big thing. It's not just putting education online per se. There's new touchpoints. You know, you've got apps, you've got digital. This digital transformation is also accelerating. How do you guys view the workforce development? Because it's going to be open. It's going to be evolving. There's new data coming in and maybe kids don't want to stare at a video conference. Is there some game aspect to it? Is there, how do you integrate these new things that are coming really fast, and it's happening kind of in real time in front of our eyes. So I'd love to get your thoughts on how you guys see that because it'll certainly impact their ability to compete for jobs and/or to self-learn. >> Well, I think one of the key components of California is our innovation, right? And so I think one of the things that we pride ourselves in California is around that. That said, that is the piece that I think the Silicon Valley, and then there's many areas in California that have done the same, or tried to do the same, at least in their economy is to build in innovation. And I think that's part of the K through 12 system, with our state universities and our UCs is to be able to bridge that. I think that you, we see that within universities that really instill an innovative approach to teaching, but also instill innovation within their students. I'm not sure we're there yet fully, with our K-12 system, and I think that's a place that either our community colleges could be a bridge to as well. So that's one component of workforce development I think that we look at as being a key piece. You brought up something that's really interesting to me is when you talk about agile, and one of the things that even in state government, this is going to be shocking to you, but we have not been an agile system as well. I think one of the things that the Newsom administration, Governor Newsom's administration has brought is, and when I talk about agile systems, I actually mean agile systems. We've gone from COBOL systems, which are old and clunky, still operating, but at the same time, we're looking at upgrading all of our systems in a way that even in our technology, in the state of California should be matching, the technology that our great state has within our state. So therein lies, it's also challenges of finding the qualified staff that we need in the state of California for all of our systems and servers and everything that we have currently. So, you know, not only are we looking at external users of labor workforce development, but we're looking at internal users, that the way we redevelop our systems so that we are more agile in two different ways. >> You just got me triggered with COBOL. I programmed in the 80s with COBOL, only one credit lab in college. Never touched it again, thank God. But this is the benefit of cloud computing. I think this is at the heart and this is the undertone of the conference and symposium is cloud computing, you can actually leverage existing resources, whether they're legacy systems, because they are running, they're doing a great job and they do a certain workload extremely well. Doesn't make sense to replace if it does a job. You can integrate it and that's what cloud does. This is opening up more and more capabilities and workloads. This is kind of what the space industry is pointing to when they say "We need people that can code and that can solve data problems," not just the computer scientists, but a large range of people, creative, data, science, everything. How does California's workforce solve the needs of America's space industry? This is because it's a space state. How do you see the labor workforce meeting those needs? >> Yeah, I think it's an investment. Obviously it's an investment on our part. It's an investment with our college partners. It's an investment from our K-12 system to make sure that we are allocating dollars in a way through meeting the demand of industry. And we do look at industry-specific around their needs, obviously this is a large one. We want to be very receptive, and work with our employers and our employee groups to make sure that we meet that demand. I think it's putting our money where our mouth is and designing and working with employer groups to make sure that the training meets their needs. It's also working with our employer groups to make sure that the employees are taken care of and that equity is built within the systems, that we keep people employed in California, and they're able to afford a home and they're able to afford a life here in California, but it's also again and I brought up the innovation component. I think it's building an innovation within systems for which they are employers, but are also our incoming employees and our incumbent workers. And you brought those up earlier, people that are already employed and people that are unemployed currently with a skill set that might match up is how do we bridge those folks into employment that they maybe have not thought about? We have a whole career network of systems out throughout The City of California with the America's Job Centers of California, and they will be working, and they already are working with a lot of dislocated workers. And one of the key components of that is to really look at how do we take what their current skillset might be, and then expose them to a system for which we have 37 plus thousand job openings, too, and how do we actually get those folks employed? It's paid for potentially through that local Workforce Innovation and Opportunity Act funding through our America's Job Centers, to pay for some on the job training. It's to be able to pay for work experiences, it's to be able to pay for internships for students to get that opportunity with our employers and also partnering with our employers that they're paying, obviously a percentage of that too. >> You know, one of the things I've observed over my career, 54 times around the sun is, you know, in the old days, when I was in college and school, you had career, people had the longer jobs, as you mentioned it's not like that anymore. But also I knew someone I'm going to to be in line to get that job, maybe nepotism or things of that nature. Now the jobs have no historical thing or someone worked longer in a job and has more seniority. A lot of these jobs, Stewart, don't have requirements, like no one's done them before. So the ability for someone who is jumping in, either from any college, there's no real, it's all level set, it's a complete upside down script here. It's not like, "Oh, I went to school, therefore I get the job." It can be, anyone can walk into these careers because the jobs are so new. So it's not where you came from or what school you went to or your nationality or gender. The jobs have been democratized. They're not discriminating against people with skills. This opens up more. How do you see that? Because this really is an opportunity for this next generation to be more diverse and to be more contributive because diversity brings expertise and different perspectives. Your thoughts on that. >> Absolutely, and that was one of the things we welcome, obviously. We want to make sure that that everybody is treated equally and that the employers view everyone as an employer of choice, but an employee of choice as well. We've also been looking at, as I mentioned before on the COVID situation, looking at ways that folks that are maybe stuck in jobs that don't have a huge career pathway, or they don't have a pathway out of poverty. I mean, we have a lot of working poor people in the state of California that may now due to COVID lost their employment. This, you know, let's turn back to the old adage, let's turn lemons into lemonade. How do we take those folks and get them employed into jobs that do have a good career pathway? And it's not about just who you knew, or who you might have an in with to get that job. It is based on skills. I think though, that said, we need to have a better way to actually match those jobs up with those employers. And I think those are the ongoing conversations with those employer groups to make sure that, one, that they see those skill sets as valid and important. They're helping design those career sets with us so that they do match up and that we're quickly matching up those close skillsets so that we're not training people for yesterday's skills. >> I think the employer angle's super important, but also the educators as well. One of the things that was asked in another question by the guest, they said, she said, the real question to ask is, how early do you start exposing the next generation? You mentioned K through 12, do you have any data or insight into or intuition or best practice of where that insertion point is, that exposure point? Is it middle school? Is it elementary, honestly, high school, once you're in high school, you got your training wheels are off, you're off to the races, but is there a best practice? What's your thoughts, Stewart, on exposure level to these kinds of new cyber and technical careers? >> Sure, absolutely. I would say kindergarten. We, San Bernardino has a program that they've been running for a little bit of time, and they're exposing students K through 12, but really starting in kindergarten. One is the exposure to what a job looks like. And then actually I've gone down to that local area and I've had the opportunity to see, you know, second graders in a healthcare facility, basically, that they have on campus built-in. And they're going from one workstation as a second grader, looking at what those skills would be and what that job would entail from a nurse to a doctor, to a physician's assistant, and really looking at what that is. You know, obviously they're not getting the training that a doctor gets, but they are getting the exposure of what that would be. And I think that is amazing. And I think it's the right place to start. It was really interesting 'cause as I left, this was pre-COVID, but as I jumped on the plane to come back up north, I was thinking to myself, "How do we get this to all school districts in California where we see that opportunity to expose jobs and skill sets to kids throughout the system and develop those skill sets so that they do understand that they have an opportunity?" >> We are here at Cal Poly Space and Cybersecurity Symposium. We have educators, we have students, we have industry and employers and government together. What's your advice to them all watching and listening about the future of work, this workforce, what can people do? What do you think you're enabling? What can maybe the private sector help with and what are you trying to do? Can you share your thoughts on that? Because we have a range from the dorm room to the boardroom here at this event. I'd love to get your thoughts on the workforce development view of this. >> Yeah, absolutely. And I think that's the mix. I mean, I think it's going to take industry to lead, in a lot of ways in terms of understanding what their needs are and what their needs are today and what they will be tomorrow. I think it takes education to listen, and to understand, and labor and workforce development to also listen and understand what those needs will look like. And then how do we move systems? How do we move systems quickly? How do we move systems in a way that meets those needs? How do we put money into systems where the most need is, but also looking at trends? What is that trend going to look like in two years? What is that trend going to look like in five years, (indistinct), again, listening to those employers, it's also listening to the community-based organizations. I think obviously some of our best students are also linked to CBOs in one way or another. It may be for services, it may be for faith-based, it may be anything, but I think we also need to bring in the CBOs as well. A lot of outreach goes through those systems in conjunction with, but I think that's the key component is to make sure that our employers are heard and that they sit at the table, like you said, to the boardroom of understanding, and I think bringing students into that so that they get a true understanding of what that looks like as well, is a key piece of this. >> Stu, one of the things I want to bring up with you is maybe a little bit more about the research side of it, but John Markoff, who was a former New York times reporter, but author of the book, "What the Dormouse Said," it was a book about the counterculture of the 60s and the computer revolution. And really it was about how government defense spending drove the computer revolution that we now saw with Apple and PC. And then the rest is history in California, has really participated, Stanford, the Berkeley, and the University of California school system, and all the education community colleges around it. That moment, the enablement, and now you're seeing space kind of bringing that, a lot of research coming in, need a lot of billionaires putting money in, you've got employers playing a role. You have this new focus, space systems, cybersecurity defending and making it open and, not congested and peaceful, is going to enable quickly, new inflection points for opportunities. I want to get your thoughts on that because California's participated and drove those revolutions, that's created massive value. This next wave seems to be coming upon us. >> Yeah, absolutely. And again, not to use COVID again as too much of a starting point to this, but I think that is also an opportunity to actually, 'cause I think one of the things that we were seeing seven months ago was a skill shortage, and we still see the skill shortage, obviously. But I think a key piece to that is we saw a people shortage. Not only was it skill shortage, but we didn't have enough people really to fill positions in addition, too, and I think that people also felt they were already paying the bills and they were making ends meet and they didn't have the opportunities to get additional skills. This again is where we're looking at, you know, our world has changed. It changed in the 60s based on what you're just expressing in terms of California leading the way. Let's let California lead the way again in developing a system for which labor workforce development with our universities, our amazing universities and community college system structure, of how do we get students back into school? You know, a lot of graduates may already have a degree, but how do they now take a skill set that they already have and develop that further with the idea that those jobs have changed? We also have a lot of folks that don't have a degree, and that's okay, but how do we make that connection to a system that may have failed a lot of our people over the years, and our students who didn't make it through the school system, how do we develop an adult training school? How do we develop contract education through our community college system with our employer sets, that we develop cohorts within the systems of workers that have amazing talents and abilities to start to fill these needs. And I think that's the key components that here at Labor Workforce Development Agency, we work with our community colleges, our UCs and our state universities to develop and figure that piece out. And I think it is our opportunity for the future. >> That's such a great point. I want to call that out, this whole opportunity to retrain people that are out there because these are new jobs. I think that's a huge opportunity and, I hope you keep building and investing in those programs. That's really worth calling out. Thank you for doing that. And yeah, it's a great opportunity to gain these jobs. They pay well, too, cybersecurity's a good job and you don't really need to have that classical degree. You can learn pretty quickly if you're smart. So again, great call out there. A question for you on geography. You mentioned COVID, we're talking about COVID, virtualization, we're virtual with this conference. We couldn't be in person. People are learning virtually, but people are starting to relocate virtually. And so one observation that I have is the space state that California is, there's space clusters of areas where space people hang out, or space spaces and whatnot. Then you got like the tech community, the cybersecurity market, you know, Silicon Valley, you know, the talent is in these hubs. And sometimes cyber's not always in the same hubs as space. Maybe Silicon Valley has some space here, and some cyber, but that's not generally the case. This is an opportunity potentially to intersect. What's your thoughts on this? Because this is something that we're seeing, where space has historical, you know, geographies. Now with borderless communication, the work mode is not so much "You have to move to this space area." You know what I'm saying? So what's your thoughts on this? How do you guys look at, this is on your radar, and how you're viewing this dynamic. >> It's absolutely on our radar. Like you said, you know, here we are, talking virtually, and you know, 75% of all of our staff currently, in some of our departments, it's 80% of our staff, are now virtual. Seven months ago, we were not. Government, again, being slow move, we quickly transitioned, obviously, to being able to have a telework capacity. We know employers moved probably even more quickly than we did, but we see that as an opportunity for our rural areas, our Central Valley, our Northstate, Inland Empire. That you're absolutely correct. I mean, if you didn't move to a city or to a location for which these jobs were really housed, you didn't have an opportunity like you do today. I think that's a piece that we really need to work with our education partners on, to be able to see how much this has changed. Labor Agency absolutely recognizes this. We are investing funding in the Central Valley. We're investing funding in the Northstate and Inland Empire to really look at youth populations, of how the new capacity that we have today is going to be utilized for the future for employers. But we also have to engage our universities around this as well, but mostly our employers. I know that they're already very well aware. I know that a lot of our large employers within Silicon Valley have already done it. They're doing almost 100% telework policies, but the affordability to live in rural areas in California, also enables us to have a way to make products more affordable as well, potentially in the future. But we want to keep California businesses healthy and whole in California, of course. And that's another way we can expand and keep California home to our 40 plus million people. >> Well Stewart, great work and congratulations for doing such a great job. Keep it up. I got to ask you about the governor. I've been following his career since he's been in office as a political figure. He's progressive, he's cutting edge. He likes to rock the boat a little bit here and there, but he's also pragmatic. You're starting to see government workers starting to get more of a tech vibe. Just curious from your perspective, how does the governor look at, I mean, the old, I won't say "old guard," but like, you know, it used to be, you become a lawyer, you become a lawmaker. Now a tech savvy lawmaker is a premium candidate, is a premium person in government. Knowing what COBOL is, is a start. I mean, these are the things that as we transform and evolve our society, we need thinkers who can figure out which side of the streets self driving cars go on. I mean, who does that? It's a whole nother generation of thinking. How does the governor, how do you see this developing? Because this is the challenge for society. How does California lead? How do you guys talk about the leadership vision of why California and how will you lead the future? >> Absolutely. No governor that I'm aware of, and I've been around for 26, 27 years of workforce development, has led with an innovation background as this governor has, especially around technology and the use of technology. You know, he's wrote a book about the use of technology when he was lieutenant governor. And I think it's really important for him that we, as his staff are also on the leading edge of technology. I brought up agile systems earlier. When I was under the Brown administration, we had moved to where I was at the time, Employment Training Panel, we moved to an agile system and deployed that. One of the first within the state to do that and coming off of an old legacy system that was an antique. I will say it is challenging. It's challenging on a lot of levels. Mostly the skill sets that our folks have, sometimes are not open to a new agile system, to an open source system is also an issue in government. But this governor absolutely, I mean, he has established the Office of Digital Innovation, which is part of California Department of Technology, in partnership with, and that just shows how much he wants to push our limits to make sure that we are meeting the needs of Californians. But it's also looking at, you know, Silicon Valley being at the heart of our state, how do we best utilize systems that are already there? How do we better utilize the talent from those folks as well? We don't always pay as well as they do in the state, but we do have great benefit packages, everybody knows. So if anybody's looking for a job, we're always looking for technology folks as well. And so I would say that this governor absolutely leads in terms of making sure that we will be on cutting edge technology for the nation. >> And, you know, talk about pay, I mean, I know it's expensive to live in some parts of California, but there's a huge young population that wants a mission-driven job, and serving the government for the government, it's awesome. A final parting question for you, Stewart, is as you look at the workforce, a lot of people are passionate about this and it's, you know, you can't go anywhere without people saying, you know, "We've got to do education this way, and that way," there's an opinion everywhere you go. Cybersecurity, obviously a little bit peaked and focused, but there are people who are paying attention to education. So I have to ask you what creative ways can people get involved and contribute to workforce development, whether it's STEM, underrepresented minorities, people are looking for new, innovative ways to contribute. What advice would you give these people who have the passion to contribute to the next cyber workforce? >> Yeah, I appreciate that question because I think it's one of the key components that my secretary, Julie Su, secretary of Labor and Workforce Development Agency, talks about often. And a couple of us always have these conversations around one is getting people with that passion to work in government, one, or, and I brought it up community-based organizations. I think so many times that we didn't work with our CBOs to the level that in government, we should, this administration is very big on working with CBOs and philanthropy groups to make sure that the engagement of those entities are at the highest level. So I would say, students have opportunities to also engage with local CBOs and be that mission, what their values really drives them towards. And that gives them a couple of things to do, right? One is to look at ways that we're helping society in one way or another through those organizations, but it also links them to their own mission and how they can develop those skills around that. But I think the other piece to that is in a lot of these companies that you are working with and that we work with, have their own foundations. So those foundations are amazing. We work with them now, especially in the Newsom administration, more than we ever have. These foundations are really starting to help develop our strategies. My secretary works with a large number of foundations already, and we do as well in terms of strategy, really looking at how do we develop young people's attitudes towards the future, but also skills towards the future? >> Well, you got a pressure cooker of a job. I know how hard it is. I know you're working hard and appreciate what you do. And, and we wish you the best of luck, thank you for sharing this great insight on workforce development. And you guys are working hard. Thank you for what you do. Appreciate it. >> Great. Thank you so much. I appreciate it. >> This is theCUBE coverage and co-production of the Space and Cybersecurity Symposium 2020 with Cal Poly. I'm John Furrier with siliconangle.com and theCUBE. Thanks for watching. (calm music)
SUMMARY :
the globe, it's theCUBE! the undersecretary with California's and making sure that we have the workforce for an opening statement to set the stage. is leading the charge to and as the workforce changes, And also that the and the skills are needed in And I know a lot of the work that and the exploration. Many of the list of your and the gaps in the skills, all of the alike, really looking at that on the top of their minds. One of the key components that we look at A lot of the conversations that the way we redevelop our systems I programmed in the 80s with COBOL, is to really look at how do we take and to be more contributive that may now due to COVID the real question to ask is, One is the exposure to and what are you trying to do? and that they sit at the table, and the University of But I think a key piece to that but that's not generally the case. of how the new capacity that we have today I got to ask to make sure that we are meeting and serving the government for and that we work with, And, and we wish you the best of luck, Thank you so much. of the Space and Cybersecurity
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Beth Stewart, Trewstar | CUBE Conversation, June 2020
>> Narrator: From theCUBE studios in Palo Alto in Boston, connecting with thought leaders all around the world, this is a CUBE Conversation. >> Hey, welcome back everybody. Jeff Frick here with theCUBE. We're in our Palo Alto studios today, having ongoing conversations about diversity and really adding more women and also people of color into the corporate environment. And we're really excited to have somebody who's an expert in the field. Joining us for the first time from the East coast. She's Beth Stewart, founder and CEO of Trewstar. Before we get going, tell us a little bit about Trewstar and what you guys are all about. >> Well, we're a search firm and we specialize at the board level, so we don't do executive search. And we further focus on female candidates, and much more recently, I wouldn't want to say we never focused on racial diversity, but let's just say it's getting a lot more attention and that would include men and women. >> Right, right, so that makes a lot of sense. And specifically, what's different about running a search firm that's focused on board members than a search firm that's focused on traditional kind of leadership roles, CEO or other senior executives? >> Well, there are a couple of things. First of all, one of the criteria to be a partner at Trewstar is that you have to have been a board member yourself. And I don't think at other search firms that do the board work as part of their overall practice that that's as important, that's not to say some partners at other firms aren't board members, but it's not as consistent as it is at Trewstar. So one, we feel like we really understand what our clients' issues are. A second thing that differentiates us is that, we spend really all day every day thinking about and sourcing and meeting with and getting referrals from people about diversity candidates. So, I think other firms are focused on people that they can place into leadership positions which aren't necessarily people who are or have been or could be a board member. And going back to that focus on having been in the board room, we have a pretty good sense of who's right and who isn't maybe quite ready or never will be ready to go on a board. >> So I wonder if you could just pull the curtain back a little bit for us, 'cause everyone has worked for a manager or been a manager and had some level of exposure to kind of the senior management in their companies or CEOs. We see him speak at keynotes. That's very different than what happens in the board. So, when you talk about the candidates, and you just mentioned, some people may never be ready for a board position. What are the kind of candidate attributes that you look for that you know is somebody that's good for corporate board? >> Well, so first, it has to start with the skill set that the company has requested, based on their analysis and sometimes we help with this. But their analysis of where there is a gap in the skills on the board. And there are a lot of different people that might fit that skill. Let's just take the audit chair, because it's such an obvious one, there are many, many people who can chair an audit committee. But what we also are going to look for is somebody who you'd like to have dinner with or lunch with. Now I realize when we're in COVID times, everybody's not doing that, but assuming things return to some level of normalcy, you want to have people who are personable, who are easy to get along with, who aren't going to talk too much, who aren't going to talk over each other and who are skilled at the top of their game, if you will. So, for people who might be audit chairs, we're looking for either a CFO or a retired audit partner. And in that case, we might be looking for audit partners who have had leadership positions in their firms that's just an indication of their sort of level of outstandingness. >> Right. >> And when you look for a CFO, you might say, is this a CFO who came up through an investment banking or Treasurer background or is it a CFO who came up through an accounting background? All these depend on the situation, but those are the kinds of considerations for us. >> Right, and one of the things that came up in doing a little research for this interview, is you talked about crafting modern dynamic boards and I think probably a lot of people's perception is that boards just don't turn over that often. And I think even you've said in some of your literature, that the problem's not really a supply side problem, it's a demand side problem. So, I wonder if you can share some insight as to kind of what is happening with boards in terms of turnovers and making seats available for new people, whether that be women or women of color or whomever. Is that changing over time? Are you seeing a dynamic start to change where you're starting to get more fresh blood into corporate boards, where before that was probably a pretty glacial paced activity I would imagine? >> I wouldn't want you to think that anybody's sprinting at this point, we haven't gone from glacial to sprints, but change has happened. And so you talked about a dynamic boardroom, if you can imagine the number of people that are on corporate boards that haven't worked since before the iPhone or before the trade wars with China and other places or before #metoo or before COVID or before dealing with millennials in the workplace. So, there are a lot of people that fall in that category that do offer wisdom and stability on a board, but it's really, I believe, incumbent on them to get that sort of new perspectives and literally new information and skills and have it be a better blend. And you can't do that unless you do create openings, you can always increase the size of the board, but you can't do that unless you take the difficult step of asking some of the longer tenured and older board members to retire. Now, having said that, it's not just an ageist thing. There are often board members that for instance, on a pre-IPO company, who were venture capitalists, and the venture capitalists may not actually know the issues of a public board, they know the issues of smaller companies and growing in a private market. And sometimes you get somebody who's in the middle of their career, who doesn't have the time to spend, because they are in a full-time role. So really, what it comes down to is, someone appropriately managing the boardroom by saying, "who's really got the skills and the time and the personality that we need." And what I find most interesting, Jeff, is you can speak to anybody on a board and they know who it is that shouldn't be there anymore. It doesn't require a whole process and bringing in outsiders and doing exhaustive studies, everybody knows who it is. It's just whether there's somebody who's willing to have those difficult conversations. >> So, it's interesting 'cause you say someone willing to have those difficult conversations which would imply that there's not kind of a systematic way to make sure that things are refreshed to make sure that there's some turnover to make sure that maybe institutionally everybody knows that there's going to be turns if it's really kind of a one off conversation every time and I think, again, doing some research, you talked about, some really older folks that have been around for a long time, not necessarily because they don't have the qualifications anymore, but it's just time for them to potentially give up that chair. So, you're saying that it's not that institutionalized in terms of making sure that this thing is refreshed at some type of frequency? >> Yes, that's what I'm saying. I just don't know how to say it any differently, but it doesn't happen consistently, but what is consistently true, is the dread with which the senior person on the board, the chair of nominating governance, the chair of the board, maybe it's the CEO, has about having the conversation about asking somebody to not stand for re-election, that's consistent and systematized. And there are some other sort of old fashion ways we can expand the board while expanding the board if you've been in a board room, it's a trivial issue. Somebody makes a motion and the board's expanded by one or we can't ask somebody to retire, because their term's not up. Well, why can't you? You're supposed to be representing the shareholders. If they're not doing as great a job as the next person. Having them stay for another 18 months isn't really in the best interest of the shareholders. So, I feel it's a little bit the dirty little secret in corporate boards. This unwillingness of people to either ask somebody to move on or to move on themselves. >> Well, then there's the whole chairman-CEO thing, which I've never quite understood that how you can be both the chairman of the board as well as the CEO of the company if the board is supposed to be the CEO's boss? But I don't think we're going to solve that problem here today. >> That's a third rail that I'm not going to get into and I would suspect that it really varies by person and by situation. Sometimes I'm sure that works just perfectly well and other times, there is a reason to have a separation. >> Right, let's shift gears a little bit and talk about some positive news. You had an article that you did, it's been a while now, December 18th, saying that you placed more women in boards, the first quarter of Q1 2018, it's an old article, than you had in all 2017 which is kind of a nice interesting indicator of trending in the right direction. And as you just mentioned, before we turned on the cameras, your phones are lighting up with all this stuff going on with the black lives matter movement. So, people do seem to be in a better place than they were. So how do you see it kind of progressing? What are some ways that other people can contribute to help make sure that the momentum is going up in the correct direction? >> Sure, why don't I talk about what I think caused the change? And there's plenty of room for other people to take these actions. Certainly there has been for many years there were not for profit organizations and academic institutions that wrote about the reasons, wrote about, had conferences etcetera, about the reasons there should be diversity on boards. I have to say, parenthetically, this notion of diversity for me it goes a lot back to the idea of the dynamic board. So, it's not just being a woman per se or racially diverse person per se. It could be a person who actually has those needed skills. But anyway, so, for a long time these not for profits were focused on this. But it was March 7th, 2017, when State Street came out with their proclamation that they were not going to support chairs of nominating governance who didn't create diverse boards. And you might remember when they put the statue of the girl with her arms spread out in front of the bull on Wall Street. That was incredible and that led a number of other financial institutions who voted proxies to support that, that was huge. Another movement or another action that mattered, is the state of California, saying that they're setting up quotas. I'm no fan of quotas, but now that I've actually seen what happens in the state of California. And what's happened to the quality, we aren't putting people who aren't high quality on these boards, we're putting outstanding women on the boards, but there's more of an opportunity. And then the third thing that happened and I realized we're now getting into January of 2020, but I mention it because there are many more, so there are many more states that can do what California did. There are many more financial institutions that can do explicitly what State Street did, and many have, but there's still more. And then the last thing happened at Davos in January of 2020, when David Solomon, who's the CEO of Goldman Sachs, said that they will not take any companies public, unless this year there's at least one woman on the board and next year, two women on the board, and this is huge. So, what I would point out to you is that, in the case of State Street and in the case of Goldman Sachs, the senior member of the organization actually stepped in and did something and set a tone and set an expectation and sort of, if you will, created a rule, which is different than saying my head of diversity and inclusion is going to take care of it. Head of talent is responsible for this, it really has to come from the top. So, there are many, many other organizations with people at the top who can put in similar recommendations or basically new ways of working. >> Right, Beth, but we know from real data and real evidence that a diversity of opinion leads to better outcome and it leads to better business results. So it's funny that even with that kind of data, you still need kind of that personal touch to push it over the line, to really make it. The fearless girl statue is an amazing story, I'm happy to say I've tracked her down and got a couple pictures. I've got a few daughters that I shared it with and kind of the rallying cry that that became in fact, I think they've even moved it to a more prominent position from across from the bull, really is interesting that there's these small little symbols that can mark significant progress in kind of this ongoing journey. >> Yes, I agree with you completely, but maybe it goes back to that whole notion of why can't you? Why don't people want to retire from boards? And what's really these various things have done is it's just forced the conversation and it's forced the action. Being on a board is a great thing. You get paid a lot, you're at the top of the hierarchy, it's the pinnacle of somebody's career. So I'm very sympathetic to why nobody wants to move on, but that doesn't mean it's right. We're supposed to be doing what's right for the company and the shareholders. >> Okay, so before we let you go, just a couple of concrete things that you suggest to people that they can do to kind of help this mission along. >> Well, so back to what differentiates us, we present slates of all women. And what we recommend is interview the women first. And if we don't find a candidate who matches what you need, both the specific skills and the personality, we'll open the search to men. And while we have placed men, whenever we started with an all female slate, we've never been asked to open the slate to men. So, what does it mean? That's not us, we're a client service business, it's the client who's never asked us. So it's incumbent upon us not to just have a slate of women, but to have a slate of outstanding women. And that goes back to focusing on this and spending every day and talking to so many women in advance. So that's the first thing I would say, is that you start with an all female slate. The second thing I would say is people say to me, what's the most important thing about to get a woman on a board, and I say it starts with a signed engagement letter. And so what does that imply? What that implies is that we're a for profit organization doing this from soup to nuts. We don't just find the women and send their resumes out, we run the whole process. We understand the company, we give them materials, we organize the interviews, we do the reference checks, we do what I call the last mile logistics, so that in a three to four month period, which is quite fast for the world of boards, somebody goes on the board. We've never had a failed search. So, it's really managing a whole process. And the signed engagement letter means, somebody actually hired us to do that. So, we start in the very beginning with a board who wants the whole process and wants to have a diverse candidate. So it's not like a question at the end or whatever, it's all lined up. And we try to leave no stone unturned and I would say that that's very important when you start thinking about, there are a lot of databases out there. But sometimes when you just go to a database and get a name, it doesn't actually turn into a woman on the board. >> Right, and I'm just curious to get your personal take, since you've been doing this for a while and as you said, your phone's been lighting up looking for more diverse candidates, not just women, but people of color, etcetera. Do you see a change in attitude from the senior people that are hiring you to move beyond? "I need to check a box, I'm getting pressure I need to do this", versus, "wow I see real benefit, I see this as real important. It's important for me, it's important for my company, it's important, really, to our shareholders, our stakeholders and our constituents to actually take maybe an uncomfortable step or a step", maybe uncomfortable is the wrong word, "that I'm not necessarily used to or is new or foreign to me, to take this action and move this thing down the road." >> Yeah, I would say absolutely, but I think that even if they start with, "I know I have to do this, I might not know why I want to do it, but I'm going to do it anyway." Even for the people that are in that, like take an all male board. Truthfully the all male boards aren't really wild about this, they've been forced for one reason or another. But what's amazing is if you come up with a high quality slate of candidates, what we find over and over again is the inability to choose between one candidate and another, and often the decision to add two women. And that to me is a testament to one the openness of those all male boards to recognizing quality, and being able to now see with a live person, if you will, how that new director could really help them. So, that's terrific that that happens. Now, just to mention on the racial diversity, we're doing the exact same thing or basically, if you will, beefing up, expanding all of our connections in those areas. And one of the things that's different is we've had searches that were underway, whoever is leading the search on the side of the company has said, "Stop. It has to be a racially diverse person, stop whatever you're doing." We did a search for a media company and we had 21 African-American women on the slate that met the spec for one reason or another. And then, of the new calls that we've been getting, I'd say 60 or 70% of them we don't want anything other than a racially diverse man or woman. You talked about the phones lighting up, it's like a set of fireworks at the fourth of July in terms of what's happened here. And we're completely behind it and we've had a lot of conversations with a lot of people about what's the right way to approach this in terms of having the conversations with those racially diverse people. And anyway, we're doing all sorts of things. And we're bound and determined to be helpful and to be action-oriented in this current situation. >> That's great news, Beth, because when I talked to some of my black friends, specifically, as this has been going on, a lot of them come back and say, "I don't know why this is so different, we've been having these issues for a long period of time." So, it's nice to find some examples where hopefully, there's some step function activity going on here. And I think what you just outlined very much supports that, that this isn't just more of the same, but actually, there are changes slowly being affected kind of across many fronts, all at the same time, which would certainly be supported by what you just said. >> So, I'd love to Jeff, I don't know whether we're running out of time or not, but I had a conversation with a senior African-American male board member. 'Cause one, he's on the board of a company that's our client, I know how terrific everybody thinks he is and he chairs audit committees and he chairs nominating governance committees. And so I asked him about how to handle this. And in any case, one of the things he told me is that he would advise his friends that if anybody was going on a board to figure out the sincerity of the board, he said, "'cause I don't want to go on a board and check the box. I want to go on a board because I'm part of a company trying to make strides in these areas and where I can add value." He said, "I would tell them up front, "that if all you've got is a black woman in diversity and inclusion, that I don't think you're sincere. And if I find that you're not sincere, I'm going to resign. And when I resign, you the board, will then have to explain to everybody why I resigned and that won't be pleasant." (chuckles) So, I thought, wow, that's- >> You're putting your mouth where your money is, that's for sure. That's terrific. >> Yeah. >> Well, Beth, we could go on and on and on. Unfortunately, we have other work to do and I'm sure you do as well. But our paths cross because of some of the fantastic women that we've had on theCUBE who are also clients of yours and getting placed in board seats, which is terrific news. We're happy to highlight some of these terrific individuals, as you said, they're not just women or people of color, they're fantastic people first, and terrific executives and kind of representatives of the company. So, really excited for you and what you're doing to help put some really qualified people in places where they can make a difference. >> Yes, well, it's a wonderful job I created for myself and as I say, I only talk to successful people, because unsuccessful ones aren't available to be interviewed for board roles. >> (chuckles) All right, well, we will leave it at that. So Beth, thanks a lot and have a terrific week. >> Thank you, same to you. Thank you, Jeff. >> All right, thanks a lot. >> Bye-bye. >> All right, she's Beth, I'm Jeff, you're watching theCUBE from Palo Alto. Thanks for watching, we'll see you next time. (mellow music)
SUMMARY :
leaders all around the world, and what you guys are all about. and that would include men and women. Right, right, so that that do the board work as of exposure to kind of that the company has requested, And when you look for Right, and one of the and the personality that we need." that there's going to be is the dread with which the that how you can be both I'm not going to get into You had an article that you did, and in the case of Goldman Sachs, and kind of the rallying cry and it's forced the action. that they can do to kind And that goes back to focusing on this that are hiring you to move beyond? and often the decision to add two women. And I think what you just and that won't be pleasant." mouth where your money is, of some of the fantastic women to be interviewed for board roles. and have a terrific week. Thank you, same to you. we'll see you next time.
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Vaughn Stewart, Pure Storage & Bharath Aleti, Splunk | Pure Accelerate 2019
>> from Austin, Texas. It's Theo Cube, covering pure storage. Accelerate 2019. Brought to you by pure storage. >> Welcome back to the Cube. Lisa Martin Day Volante is my co host were a pure accelerate 2019 in Austin, Texas. A couple of guests joining us. Next. Please welcome Barack elected director product management for slunk. Welcome back to the Cube. Thank you. And guess who's back. Von Stewart. V. P. A. Technology from pure Avon. Welcome back. >> Hey, thanks for having us guys really excited about this topic. >> We are too. All right, so But we'll start with you. Since you're so excited in your nice orange pocket square is peeking out of your jacket there. Talk about the Splunk, your relationship. Long relationship, new offerings, joint value. What's going on? >> Great set up. So Splunk impure have had a long relationship around accelerating customers analytics The speed at which they can get their questions answered the rate at which they could ingest data right to build just more sources. Look at more data, get faster time to take action. However, I shouldn't be leading this conversation because Split Split has released a new architecture, a significant evolution if you will from the traditional Splunk architectural was built off of Daz and a shared nothing architecture. Leveraging replicas, right? Very similar what you'd have with, like, say, in H D. F s Work it load or H c. I. For those who aren't in the analytic space, they've released the new architecture that's disaggregated based off of cashing and an object store construct called Smart Store, which Broth is the product manager for? >> All right, tell us about that. >> So we release a smart for the future as part of spunk Enterprise. $7 to about a near back back in September Timeframe. Really Genesis or Strong Smart Strong goes back to the key customer problem that we were looking to solve. So one of our customers, they're already ingesting a large volume of data, but the need to retain the data for twice, then one of Peter and in today's architecture, what it required was them to kind of lean nearly scale on the amount of hardware. What we realized it. Sooner or later, all customers are going to run into this issue. But if they want in just more data or reading the data for longer periods, of time, they're going to run into this cost ceiling sooner or later on. The challenge is that into this architecture, today's distributes killer dark picture that we have today, which of all, about 10 years back, with the evolution of the Duke in this particular architecture, the computer and story Jacqui located. And because computer storage acqua located, it allows us to process large volumes of data. But if you look at the demand today, we can see that the demand for storage or placing the demand for computer So these are, too to directly opposite trans that we're seeing in the market space. If you need to basically provide performance at scale, there needs to be a better model. They need a better solution than what we had right now. So that's the reason we basically brought Smart store on denounced availability last September. What's Marceau brings to the table is that a D couples computer and storage, So now you can scale storage independent of computers, so if you need more storage or if you need to read in for longer periods of time, you can just kill independent on the storage and with level age, remote object stores like Bill Flash bid to provide that data depository. But most of your active data said still decides locally on the indexers. So what we did was basically broke the paradigm off computer storage location, and we had a small twist. He said that now the computer stories can be the couple, but you bring comfort and stories closer together only on demand. So that means that when you were running a radio, you know, we're running a search, and whenever the data is being looked for that only when we bring the data together. The other key thing that we do is we have an active data set way ensure that the smart store has ah, very powerful cash manager that allows that ensures that the active data set is always very similar to the time when your laptop, the night when your laptop has active data sets always in the cash always on memory. So very similar to that smarts for cash allows you to have active data set always locally on the index. Start your search performance is not impact. >> Yes, this problem of scaling compute and storage independently. You mentioned H. D. F s you saw it early on there. The hyper converged guys have been trying to solve this problem. Um, some of the database guys like snowflakes have solved it in the cloud. But if I understand correctly, you're doing this on Prem. >> So we're doing this board an on Prem as well as in Cloud. So this smart so feature is already available on tramp were also already using a host all off our spun cloud deployments as well. It's available for customers who want obviously deploy spunk on AWS as well. >> Okay, where do you guys fit in? So we >> fit in with customers anywhere from on the hate say this way. But on the small side, at the hundreds of terabytes up into the tens and hundreds of petabytes side. And that's really just kind of shows the pervasiveness of Splunk both through mid market, all the way up through the through the enterprise, every industry and every vertical. So where we come in relative to smart store is we were a coat co developer, a launch partner. And because our object offering Flash Blade is a high performance object store, we are a little bit different than the rest of the Splunk s story partner ecosystem who have invested in slow more of an archive mode of s tree right, we have always been designed and kind of betting on the future would be based on high performance, large scale object. And so we believe smart store is is a ah, perfect example, if you will, of a modern analytics platform. When you look at the architecture with smart store as brush here with you, you want to suffice a majority of your queries out of cash because the performance difference between reading out a cash that let's say, that's NAND based or envy. Emmy based or obtain, if you will. When you fall, you have to go read a data data out of the Objects store, right. You could have a significant performance. Trade off wean mix significantly minimized that performance drop because you're going to a very high bandwith flash blade. We've done comparison test with other other smart store search results have been published in other vendors, white papers and we show Flash blade. When we run the same benchmark is 80 times faster and so what you can now have without architecture is confidence that should you find yourself in a compliance or regulatory issue, something like Maybe GDP are where you've got 72 hours to notify everyone who's been impacted by a breach. Maybe you've got a cybersecurity case where the average time to find that you've been penetrated occurs 206 days after the event. And now you gotta go dig through your old data illegal discovery, you know, questions around, you know, customer purchases, purchases or credit card payments. Any time where you've got to go back in the history, we're gonna deliver those results and order of magnitude faster than any other object store in the market today. That translates from ours. Today's days, two weeks, and we think that falls into our advantage. Almost two >> orders of magnitude. >> Can this be Flash Player >> at 80%? Sorry, Katie. Time 80 x. Yes, that's what I heard. >> Do you display? Consider what flashlight is doing here. An accelerant of spunk, workloads and customer environment. >> Definitely, because the forward with the smart, strong cash way allow high performance at scale for data that's recites locally in the cash. But now, by using a high performance object store like your flash played. Customers can expect the same high performing board when data is in the cash as well as invented sin. Remorseful >> sparks it. Interesting animal. Um, yeah, you have a point before we >> subjects. Well, I don't want to cut you off. It's OK. So I would say commenting on the performance is just part of the equation when you look at that, UM, common operational activities that a splitting, not a storage team. But a Splunk team has to incur right patch management, whether it's at the Splunk software, maybe the operating system, like linen store windows, that spunk is running on, or any of the other components on side on that platform. Patch Management data Re balancing cause it's unequal. Equally distributed, um, hardware refreshes expansion of the cluster. Maybe you need more computer storage. Those operations in terms of time, whether on smart store versus the classic model, are anywhere from 100 to 1000 times faster with smart store so you could have a deployment that, for example, it takes you two weeks to upgrade all the notes, and it gets done in four hours when it's on Smart store. That is material in terms of your operational costs. >> So I was gonna say, Splunk, we've been watching Splunk for a long time. There's our 10th year of doing the Cube, not our 10th anniversary of our 10th year. I think it will be our ninth year of doing dot com. And so we've seen Splunk emerged very cool company like like pure hip hip vibe to it. And back in the day, we talked about big data. Splunk never used that term, really not widely in its marketing. But then when we started to talk about who's gonna own the big data, that space was a cloud era was gonna be mad. We came back. We said, It's gonna be spunk and that's what's happened. Spunk has become a workload, a variety of workloads that has now permeated the organization, started with log files and security kind of kind of cumbersome. But now it's like everywhere. So I wonder if you could talk to the sort of explosion of Splunk in the workloads and what kind of opportunity this provides for you guys. >> So a very good question here, Right? So what we have seen is that spunk has become the de facto platform for all of one structure data as customers start to realize the value of putting their trying to Splunk on the watch. Your spunk is that this is like a huge differentiate of us. Monk is the read only skim on reed which allows you to basically put all of the data without any structure and ask questions on the flight that allows you to kind of do investigations in real time, be more reactive. What's being proactive? We be more proactive. Was being reactive scaleable platform the skills of large data volumes, highly available platform. All of that are the reason why you're seeing an increase that option. We see the same thing with all other customers as well. They start off with one data source with one use case and then very soon they realize the power of Splunk and they start to add additional use cases in just more and more data sources. >> But this no >> scheme on writer you call scheme on Reed has been so problematic for so many big data practitioners because it just became the state of swamp. >> That didn't >> happen with Splunk. Was that because you had very defined use cases obviously security being one or was it with their architectural considerations as well? >> They just architecture, consideration for security and 90 with the initial use cases, with the fact that the scheme on Reid basically gives open subject possibilities for you. Because there's no structure to the data, you can ask questions on the fly on. You can use that to investigate, to troubleshoot and allies and take remedial actions on what's happening. And now, with our new acquisitions, we have added additional capabilities where we can talk, orchestrate the whole Anto and flow with Phantom, right? So a lot of these acquisitions also helping unable the market. >> So we've been talking about TAM expansion all week. We definitely hit it with Charlie pretty hard. I have. You know, I think it's a really important topic. One of things we haven't hit on is tam expansion through partnerships and that flywheel effect. So how do you see the partners ship with Splunk Just in terms of supporting that tam expansion the next 10 years? >> So, uh, analytics, particularly log and Alex have really taken off for us in the last year. As we put more focus on it, we want to double down on our investments as we go through the end of this year and in the next year with with a focus on Splunk um, a zealous other alliances. We think we are in a unique position because the rollout of smart store right customers are always on a different scale in terms of when they want to adopt a new architecture right. It is a significant decision that they have to make. And so we believe between the combination of flash array for the hot tear and flash played for the cold is a nice way for customers with classic Splunk architecture to modernize their platform. Leverage the benefits of data reduction to drive down some of the cost leverage. The benefits of Flash to increase the rate at which they can ask questions and get answers is a nice stepping stone. And when customers are ready because Flash Blade is one of the few storage platforms in the market at this scale out band with optimized for both NFS and object, they can go through a rolling nondestructive upgrade to smart store, have you no investment protection, and if they can't repurpose that flash rate, they can use peers of service to have the flesh raise the hot today and drop it back off just when they're done within tomorrow. >> And what about C for, you know, big workloads, like like big data workloads. I mean, is that a good fit here? You really need to be more performance oriented. >> So flash Blade is is high bandwith optimization, which really is designed for workload. Like Splunk. Where when you have to do a sparse search, right, we'll find that needle in the haystack question, right? Were you breached? Where were you? Briefed. How were you breached? Go read as much data as possible. You've gotta in just all that data, back to the service as fast as you can. And with beast Cloud blocked, Teresi is really optimized it a tear to form of NAND for that secondary. Maybe transactional data base or virtual machines. >> All right, I want more, and then I'm gonna shut up sick. The signal FX acquisition was very interesting to me for a lot of reasons. One was the cloud. The SAS portion of Splunk was late to that game, but now you're sort of making that transition. You saw Tableau you saw Adobe like rip the band Aid Off and it was somewhat painful. But spunk is it. So I wonder. Any advice that you spend Splunk would have toe von as pure as they make that transition to that sass model. >> So I think definitely, I think it's going to be a challenging one, but I think it's a much needed one in there in the environment that we are in. The key thing is to always because two more focus and I'm sure that you're already our customer focus. But the key is key thing is to make sure that any service is up all the time on make sure that you can provide that up time, which is going to be crucial for beating your customers. Elise. >> That's good. That's good guidance. >> You >> just wanted to cover that for you favor of keeping you date. >> So you gave us some of those really impressive stats In terms of performance. >> They're almost too good to be true. >> Well, what's customer feedback? Let's talk about the real world when you're talking to customers about those numbers. What's the reaction? >> So I don't wanna speak for Broth, so I will say in our engagements within their customer base, while we here, particularly from customers of scale. So the larger the environment, the more aggressive they are to say they will adopt smart store right and on a more aggressive scale than the smaller environments. And it's because the benefits of operating and maintaining the indexer cluster are are so great that they'll actually turn to the stores team and say, This is the new architecture I want. This is a new storage platform and again. So when we're talking about patch management, cluster expansion Harbor Refresh. I mean, you're talking for a large sum. Large installs weeks, not two or 3 10 weeks, 12 weeks on end so it can be. You can reduce that down to a couple of days. It changes your your operational paradigm, your staffing. And so it has got high impact. >> So one of the message that we're hearing from customers is that it's far so they get a significant reduction in the infrastructure spent it almost dropped by 2/3. That's really significant file off our large customers for spending a ton of money on infrastructure, so just dropping that by 2/3 is a significant driver to kind of move too smart. Store this in addition to all the other benefits that get smart store with operational simplicity and the ability that it provides. You >> also have customers because of smart store. They can now actually bursts on demand. And so >> you can think of this and kind of two paradigms, right. Instead of >> having to try to avoid some of the operational pain, right, pre purchase and pre provisional large infrastructure and hope you fill it up. They could do it more of a right sides and kind of grow in increments on demand, whether it's storage or compute. That's something that's net new with smart store um, they can also, if they have ah, significant event occur. They can fire up additional indexer notes and search clusters that can either be bare metal v ems or containers. Right Try to, you know, push the flash, too. It's Max. Once they found the answers that they need gotten through. Whatever the urgent issues, they just deep provisionals assets on demand and return back down to a steady state. So it's very flexible, you know, kind of cloud native, agile platform >> on several guys. I wish we had more time. But thank you so much fun. And Deron, for joining David me on the Cube today and sharing all of the innovation that continues to come from this partnership. >> Great to see you appreciate it >> for Dave Volante. I'm Lisa Martin, and you're watching the Cube?
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Brought to you by Welcome back to the Cube. Talk about the Splunk, your relationship. if you will from the traditional Splunk architectural was built off of Daz and a shared nothing architecture. What's Marceau brings to the table is that a D couples computer and storage, So now you can scale You mentioned H. D. F s you saw it early on there. So this smart so feature is And now you gotta go dig through your old data illegal at 80%? Do you display? Definitely, because the forward with the smart, strong cash way allow Um, yeah, you have a point before we on the performance is just part of the equation when you look at that, Splunk in the workloads and what kind of opportunity this provides for you guys. Monk is the read only skim on reed which allows you to basically put all of the data without scheme on writer you call scheme on Reed has been so problematic for so many Was that because you had very defined use cases to the data, you can ask questions on the fly on. So how do you see the partners ship with Splunk Flash Blade is one of the few storage platforms in the market at this scale out band with optimized for both NFS And what about C for, you know, big workloads, back to the service as fast as you can. Any advice that you But the key is key thing is to make sure that any service is up all the time on make sure that you can provide That's good. Let's talk about the real world when you're talking to customers about So the larger the environment, the more aggressive they are to say they will adopt smart So one of the message that we're hearing from customers is that it's far so they get a significant And so you can think of this and kind of two paradigms, right. So it's very flexible, you know, kind of cloud native, agile platform And Deron, for joining David me on the
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Carey Stanton, Veeam & Vaughn Stewart, Pure Storage | Pure Accelerate 2019
>> from Austin, Texas. It's Theo Cube, covering your storage. Accelerate 2019. Brought to you by pure storage. >> Welcome back to the Q B. All the leader in live tech coverage. I'm Lisa Martin with David Dante. Couple of gents back on the Cube we have on Stuart the VP of technology for pure von. Welcome back. >> It's great to be here. Thanks for being accelerate. >> Were accepted severe. And we've got Carrie Stanton, VP of Global Biz Dev and corporate development from Theme Carrie, Welcome back. Thank you very much. I'm in the rain. I love the love it planned. Of course. Thank you. Very good branding here. Lots going on with theme and pure. Let's secure. Let's go ahead and start with you. Talk to us about the nature of the V Impure partnership. I'm assuming better together, but give us the breakdown. Sure, >> we've had a relationship for many years, but over the past three years we've seen it. You know, this year, counting this year, like the scale out is just unbelievable. We're growing at triple digits on our Cosell winds in the field, all of its writing, all of the predominantly being driven from the flash blade success that we've had in the marketplace, Our customers are buying into the performance that they have. Our our relationship is growing through joint innovation and joint development. And so what we've seen is raising them to a global partner, on having dedicated resources on it, as only amplified our success. We have. So yeah, it's fantastic. >> And then one from your perspective, what are some of the things that you are hearing? Are you guys being brought in? Maur from team customers is being being brought in more from pure side. What's that mixed like >> we've had? We've had a strong set of channel partners that I think promoting our joint solution on our products kind of a top of their line card. Of course, there's always the customer requested to get pulled in, and I think customers who have experienced either one of our products look at their satisfaction. They look extremely it, like NPS scores right and say, you know, if I'm a pure customer, there's a data protection company. That's gotta nps very similar years, you know, tell us more about what you're doing with with theme. If you look at kind of our common ethos. Right simplicity in the model right co innovation Help Dr Scale. Whether it's been through joint A P I integration with the universal adaptor or tryingto lean into next generation architectures like Flash to flash the cloud. It's just been a very easy progressive partnership to drive and bring in a market. >> Talk more about that joint development. Um, there's a start in the field. No engineering resource is I'd love to Have you had some color to that? >> I think I think I think it's >> a combination of. So we'll start with a universal adapter that was beams initiative to help add scale to the back of process to as you're putting virtue machines into backup mode along, you know, leverage these the storage controller snapshots so that you could come in and out of that back about very quick. V, invisible to production operations, offload a bunch of data processing and in time, out of the equation that just helps scale right back up, more virtual machines faster. That's a program that they initiated that we were one of the founding partners on one of the first partners to publish ah Universal adaptor, or R A p i for it. The >> results have been The results are pure is by far the number one partner for downloads for a customer downloads that we have across our partner Rico system. So we have a vote 15 partner Rico Systems that have written to the universal FBI on. So just last week, you know, over 3000 downloads surpassed over 3000 downloads. Here is 6500 customers. I'll let you do the math. All right, so it's it's great that we see such strong adoption from their customer base. Almost 50% of their customers are team customers on. Then that >> contusion. That's hi, >> It's very high. >> Wow. So give me your favorite customer example that really articulates the value that pure brings the value that being brings. >> We've got a lot going on in the financial space in the healthcare space. >> Butler Health is a joint customer that we have a customer reference win that they've published in that we've published on dhe obviously many, many more, but especially in the people, customers in the financial health care that are looking for performance on Dhe. Looking to that flash blade, a za landing zone that's going to give them more than just a backup target. It's going to give them the ability to leverage it for a I and ML and many other factors, which is again, one of the reasons why we've seen such strong adoption. >> You talk about health care, we're talking about patient data, lives at stake. Give me some of the meat about what this customer, for example, is achieving at the business. Subtle and the human lives level >> Well, I think what they're seeing is of what they were used. It's not so much the exact stats that I could give you down to how money they're getting per second, but it's what they were using before, which is one of the legacy competitors that we have, which we call. You know, some of these donors that they give to market share that we take away day in and day out with without saying names. But there was a reform replace that we came in and taking a second generation solution from a legacy hardware appliance that was being used previously in a secondary storage. >> Yeah, allow me to elaborate a bit, right? So you asked about the technology we kind of talked about the universal adapter for the off load where we've really seen growth has been in this notion of flash to flash the cloud and peers introduced this notion of rapid restore. So again, how do we grow our businesses together? Growing amore mission critical or patient? Critical deployments has been this notion of not just backing up the data faster. That's kind >> of the the >> daily repetitive task that no organization wants to to deal with. Where the rubber meets the road is Can you put the data back? And we've seen this explosion in the increase of of the capacity of data, set sizes and the pressure they put on restoring that data. When you happen to have, ah, harbor failure, a data center go off line or a power issue and this goes so you go back to patient records gotta be online when everything fails and there's an issue with a chair, whatever. Maybe how quickly can we get the data? And we're orders of magnitude faster, then the legacy >> platform. So having an integrated appliance is part of that key and co engineering. Is that right? I mean, you guys pure software no pun intended, right? You don't want to be >> No, no, it sze taking the they wrote to our a p I right So the work that they did on the FBI and then continue to innovate and iterated against it right and coming out with the next version that they just come out with it is, is just differentiating themselves in the marketplace. And that's really what we're seeing. And we're seeing that success that the enterprise today, from what we have without even looking forward to our upcoming V 10 which is gonna have some high end enterprise feature sets. >> And we want to get into that. But something that mom that you were just saying It's almost as if data protection is no longer just an insurance policy. It's an asset. We have to be able to get it back. >> Absolutely fuel, We believe if you look at the legacy backup appliances, they were designed and optimized for short backup windows and are proving to be a challenge at restoring the data, which is actually where the value in the architecture is. We've talked about rapid restore in bringing, flashing that space. We worked with team engineering on V 10 actually double that performance so that customers, as they upgrade their code line, can again bring those mission critical workloads back online even faster than in the past. In addition to that, we've worked through some of the VM integrations for customs who want to mind that data who want to clone those workloads and bring them up on online and ADM or analytics or searching the metadata of that data. So there's a lot going on besides just your backup and recovery. >> So you guys are saying, Chuck, the appliance don't need the appliance. You've got a better model. Is that what I'm hearing? Or >> we win against appliances day in and day out? So absolutely software. Best of breed software. Best of breed storage hardware. >> What should we expect for V 10 adoption there? You guys announced in the spring? >> Yes, and it will shift in Q four. Dave, honestly, this is gonna be Anton is gonna shit >> a good track record. They're gonna go out there. >> No, but we have some key features that will differentiate us in the marketplace, especially as we go to the enterprise with pier storage, such as immune ability right, So that's a feature that we've talked about. You know, we've been hyping because we believe in it that what it's gonna bring for the protection of ransom, where malware and it's it's gonna be a game changer. We believe in the marketplace and our famous now, as they were finally gonna support now support for their enterprise customer base. So, I mean, those two keep features in and of itself. So again, I talked about the scale that we're having today in the marketplace without these key enterprise features and then having those chip, you know, in the next 90 days are again we believe just gonna continue to elevate our business. >> We're talking to Charlie earlier today about just a CZ. Part of his job is tam expansion and data protection is an obvious area for that. You could have chosen to go buy a small software company, certainly have the cash on your balance sheet and compete. We have chosen to partner talk about the opportunity that you guys jointly see in terms of the market you can penetrate. >> I think it is such a Our ecosystem is so comprised today of partnerships that are based on. On one hand, you're partnering, and on the other hand, you're competing that it is. It is really refreshing to find a partnership like Veen, where we've got very clear lines of what our product offerings are, where they come together and no competitive obstacles. It makes partying in the field the easiest, right? We've got great partnerships across the board somewhere. Appliance vendors. Sometimes those partnerships work fast. Sometimes they running hurdles. We never run into a hurdle together, so it's worked very well. I think our partners, our channel partners, have preferences around the server side that they like to go to market with. We give them the freedom together to pick and choose. So they put invested class software with best class storage to to meet the needs. They put the rest together based on what fits their business model or their current agreements go forward. So >> clear, clear swim lanes, Big market. You guys showed some data at V Mon. I want to say Danny's data, maybe $15 billion Tim man larger. You guys get a piece of that, you get a piece of that >> on a savant said. It's just there's no there's no friction in the marketplace is going out and doing the work we need to do to win. But we never get it that Oh, we can introduce this because it's gonna compete with, even if it's only 2% of what they have, there's there's looting. No, they do not have data protection. And we don't do as, you know. We don't do hardware in storage. So again invested breeds. And I >> think those numbers maybe even conservative because, you know, as you were pointing out, the traditional backup products were designed to deal with the biggest problem, which was back up window, which, by the way, 60% of times the backup didn't work anyway. But you have to get inside of, you know, Yeah, we backed it up check. But backup is One thing is my friend Fred Morris. Recovery is everything. So things are shifting in a digital business recovery. You know, it is tantamount. You know, ever you can't ever not be without your data. So it's an imperative. Yeah, >> it's, um, when you're and the flashlight business unit first came up with the construct of a rapid restore. I mean, admittedly, I was sitting in the corner. I'm just saying there's no way. There's no way that a customer would look to pay a premium for Flash for their backup. And then you meet the customers and it's just one after the other. And there's these stories around. We had to stop production. We couldn't get the AARP back online. Right Way couldn't take transactions because the processing database of the purchasing database was off line and you're just sitting there going. These are really world right issues that impact revenue for organizations. And so we are going through an evolution about rethinking around data protection and what it means into in today's day and age. >> It's security. Such top of mind carry today on the CEO's mind and data protection is part of that. Backup is a key part of that. You think about Ransomware, right? You guys get solutions there. I mean, it all fits together. It's not these sort of bespoke, you know, ideas anymore. It's really one big mosaic so that people can drive their digital transformations. I mean, that's really what they care about. >> I think the themes, old slogan, it just works right. It continues to evolve and that you talked about backup not working in the first place, right? So we have our core fundamental foundations. That theme has right is that it will trust that the customer will know that it will be online. We have the shortest r p o r t o is right in the marketplace, and then you take that and the's enterprise class features again. That's why marrying it with Piers route to market and there go to market strategy is having the success we're having in the marketplace. >> You're hearing a lot from customers. Flash Flash MacLeod. This is There is a very strong need for this. Some of the things that were announced today terms up some more firsts that piers delivering to the market. What are some of the things that you guys were? You maybe Carrie. We'll start with you from themes partnership perspective like a flash Teresi, for example, or starting to be able to deliver. I saw Blake smiles, uh, be ableto bring the cost down so that customers could look at putting a spectrum of workloads, even backups on flash. What is themes? Reaction? Well, smiles. I tend to >> do with Lisa, but I mean, to be honest with you. We sit back and love everything that piers doing from innovation. And so if they're going to come out with a broader set of target solutions for secondary storage, then we're going to be there partner there as we are with flashlights. So we're sitting back and loving the innovation that they're bringing to the market place and to their customers. >> I saw that Cheshire cat grin von >> s o for the audience who may be missed. We had a number of product announcements this morning taking the flash ray from a single product line into a portfolio going to that two year zero workload with the direct memory cache acceleration powered by Intel's often products as we go into a chair to economic space but still keeping all the Tier one features and availability we not flash or a C, which is leveraging QSC is a storage medium. Uh, while we have a design, do expand our tam and find new workloads. We have not looked at backup for the flash rate. See, at this point the flash, the flash, the cloud powered by the data hub in the rapid restore is going strong, so you want to kind of keep the team focused on that? And we've got other markets that we have yet to penetrate that have been more price sensitive where we think the flash racy is a better alignment. Now again, maybe over time I'll be found wrong and we'll change our tune. But you know, I'll give an example. Go back to Ransomware. Ransomware is a top three question in terms of any storage conversation. When you deal with a financial institution today to the point where not only are they asking about, what are you doing in your products? What are you doing across your partner ecosystem? Some of the modern proof of concepts required it to go through a ransomware recovery procedure because you know these financial institutions, they're worried about getting not just locked out, but locked out on your H a sight because you just replicated the ransomware over. So this this ability have immutable, immutable image to bill to bring it back online fast a rapid restored somewhere. You could see what these technologies start to line up in a comprehensive solution for the customers, and so flash racy is great. It has nowhere. The band with a flash blade. So we're gonna try to keep those a separate products in different markets at the time. But at least for time being, >> thanks for clarifying >> that cloud. I gotta ask the quad cloud question. It's interesting you guys have both embraced. Cloud is you're seeing it. In the old days, I was saying, I think I'm saying Charlie again. Executives were like, No, don't do that. It's gonna kill us. But now it's okay. It's not a zero sum game. That trend is your friend. You gotta embrace it. How are you making cloud each of you a tailwind versus the You know what all the analysts expect ahead, What else gets going? Zero sum game is going to steal from a to B. >> Well, I mean, Dave, you can imagine from my vantage point, it's easy to say that we're looking at Cloud is just, you know, expanding the TAM, expanding the ecosystem features we have today at the archive here. The success we're having with both Microsoft Azure and eight of us are phenomenal. Growing 40% month over month, right, the adoption with all the new innovations that Danny and Antonio have talked on the show that were coming out with envy. 10 are only gonna amplify that. But it all starts back with our partners ships today that we have one private clouds and as customers are looking to evolve to the cloud So we work with our partners like peer to ensure that we're working with them today. And as customers want to embrace the cloud they can. But predominantly, those primary workloads are still remaining on Prem and they're looking on how they're going to support the cloud. And we're doing that today and we'll be doing that. Maura's we go forward >> block storage announcement you guys made today was quite interesting way now spinning up East End shoes and s threes And what >> So this morning we announced general availability for pure Claude Block store on AWS and plans, as we are currently in beta and development for other clouds. But the folks today is this AWS and you pair Claude Block store, which is basically the software of a flash ray architect for the hardware inside of a W s so that you have the same functionality and service that you have on Prem and you pair that with pure is a service, which is our op X moderate could pay as you consume and the flexibility of sign a 12 month contracts. You want 90% on Prem today in 10% of cloud two months from now, you want it 50 50 like used the utility model to consume wherever you want, so you can meet the requirements of your infrastructure, whether it's on Prem in the cloud or some hybrid combination. >> But the interesting thing to me was your doing a lot of the heavy lifting for the customers with regard to the architecture. What you architect in the club that I wonder. Is there an opportunity to do something like that with backup? Or is that just, you know, not economical, deep, deep archive, things like that? I mean, >> I'm pretty sure we're told not to make any news right now because >> stay tuned. I've already said >> too much, so I'm probably a >> good thing. We're live >> in big trouble. >> Wow, guys. So the 1st 10 years of pure, tremendous amount of innovation is, Charlie said, an overnight success in 10 years, so much more coming down. We've already heard about a tremendous amount of innovation and evolution today. So we can't wait to have you guys back on to the next event in here. Get our neck braces on for the whiplash of news that's gonna be coming at us. All right. We are like your day Volante. I'm Lester Martin. Go pats. >> You're sorry. And Bruce. Carrie and I were crazy >> sports fans. Let's just be very PC. Go, everybody. Everybody gets participation. Trophies just coming anyway. You're watching the Cube. Lisa Martin for day, Volante. Thanks for watching.
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Brought to you by Couple of gents back on the Cube we have on Stuart the VP of technology for pure It's great to be here. I love the love it planned. buying into the performance that they have. Are you guys being brought in? That's gotta nps very similar years, you know, tell us more about what you're doing with No engineering resource is I'd love to Have you had some color to that? partners on one of the first partners to publish ah Universal adaptor, So just last week, you know, over 3000 That's hi, the value that being brings. Butler Health is a joint customer that we have a customer reference win that they've published in that we've published Give me some of the meat about what this customer, for example, is achieving at the business. It's not so much the exact stats that I could give you down So you asked about the technology we kind of talked about the universal adapter for the road is Can you put the data back? I mean, you guys pure software no pun intended, right? they did on the FBI and then continue to innovate and iterated against it right and coming out with the next version that But something that mom that you were just saying It's almost as if data protection is no Absolutely fuel, We believe if you look at the legacy backup appliances, So you guys are saying, Chuck, the appliance don't need the appliance. we win against appliances day in and day out? is gonna shit a good track record. in the marketplace without these key enterprise features and then having those chip, you know, opportunity that you guys jointly see in terms of the market you can penetrate. our channel partners, have preferences around the server side that they like to go to market with. You guys get a piece of that, you get a piece of that And we don't do as, you know. the traditional backup products were designed to deal with the biggest problem, And then you meet the customers and it's just you know, ideas anymore. the marketplace, and then you take that and the's enterprise class features again. What are some of the things that you guys were? And so if they're going to come out with a broader set of target to the point where not only are they asking about, what are you doing in your products? It's interesting you guys have both embraced. and Antonio have talked on the show that were coming out with envy. But the folks today is this AWS and you pair Claude Block store, But the interesting thing to me was your doing a lot of the heavy lifting for the customers with regard to the architecture. I've already said good thing. So we can't wait to have you guys back on to the next event in here. Carrie and I were crazy Let's just be very PC.
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Vaughn Stewart, Pure Storage | VMworld 2019
>> live from San Francisco, celebrating 10 years of high tech coverage. It's the Cube covering Veum World 2019. Brought to you by VM Wear and its ecosystem partners. >> Welcome back, everyone. Live cube coverage here in Mosconi, north of the Emerald 2019. I'm Javert David launch their 10th year covering the emerald. We here with this team Cube alumni Von Stuart, vice president technology at pier Storage. Great to see you guys another year, another privilege to sit >> down and have a little chat. >> Another. Another year that Vienna where doesn't die of something storage doesn't go away every year. Containers is going to kill the end where this is revealing. The EM wears resiliency as virtualization platform is just second to none has been, well, document. We've been talking about it because the operational efficiencies of what they've done has been great. You guys air kicking butt in storage on again, a sector that doesn't go away. You gotta put the data somewhere. Eso stores continues toe do Well, Congratulations. What's the big What's the big secret? Thanks. >> Well, we just shared our cue to >> financial results last week. 28% year on your growth. We are the by far the fastest growing storage company, and I think there's a lot of disruption for the legacy vendors. Right now. They're getting hit on all angles. Next. Gen. If vendors like us followed by the cloud as well this platforms like H. C, I think it's been it's been a tough sledding for similar legacy vendors. >> Talk about your relationship with the end, where and why that's been so important for pure because again, again, resiliency operations. At the end of the day, that's what the rubber hits the road, making developers happy, but operating it's a key. Yeah, if you look at >> so that's a really good question. If you look at our business, Veum, where is the number one platform deployed on top of pure storage platforms? And that's probably the case for most of the storage vendors because of their dominant position in the infrastructure. That means, as VM were evolves their product platforms right. Well, that's the pivotal acquisition Veum or Claude Foundation via McLaren AWS. And as that'll expand, you have to as a partner continued to jointly innovate, sometimes hand in hand. Sometimes, you know, on parallel paths to drive value into that that market for those customers or you're not gonna make it. And our investments of engineering wise are significant. We've had a large number of new capability that we've ruled out through the years that are specific to VM, where that are either integrations or enhancements to our platform. You know, we believe through external data points, we are the number one V balls vendor, which is, you know, which was something that being were launched about 78 years back. That kind of dip, but has risen back up. Um, and >> we were key, >> I think, um, design partner right now with the cloud platforms, the Via MacLeod Foundation as well as, ah, humor coordinative us. >> So, as you know, this is our 10th year VM world. You go back to 2010. There was what I used to call the storage cartel. And you weren't part of it, right? Had early access to the AP eyes you had. So obviously e m c was in there. Um, you were really the on lee sort of newbie to reach escape velocity. Your storage. Now there's basically two independent storage companies over a billion dollars. You guys a net up. Um, so >> when I was at both, >> you saw you saw >> the opportunity and okay, leaned in hard. Yeah, there >> was a time when he's >> paid off. But so why do you think, um, you were able to be one of the rare ones to achieve escape velocity when many people said that will never happen. You'll never see another $1,000,000,000 storage company. And then I'm interested in how you're achieving number one in Viv balls. In a world where it seems like, you know, the ecosystem is getting a little tighter between Dow Wand VM where? But how do you guys thrive in that dynamic? >> I think there's a challenge for all vendors in terms of market and try to get your message through right. If you if you one better does something well, the rest of the market tries too obvious. Get that. We've been fortunate enough that through our channel ecosystem, our system's integrator partners right to actually be able to demonstrate the technology that gain there enthusiasm to drive it into the market and then actually demonstrated to the customers. And so how does that show up? Uh, I think it's fair to say our platforms are more intelligent, they're more automated and they they operated a greater scale. Then then the competitors and you can look at this through one lens and say, Well, it's Veum or a P I says in that Make all the storage the same And it's like it does from a via more operational standpoint, but it doesn't mean how you deliver on that value Prop or what us. A platform deliver above and beyond is at parody, and that's really where we demonstrate a significant difference. Let me give you one example. We have a lot of customers. Ah, a lot customer growth in the last 12 months around Custer's who are deploying eight c i, along with all flash raise. Right? And David Floyd had reached out recently and said, Well, wouldn't one, you know, compete with the other? It's like, Yes, there's overlap. But what we're finding from customers is they're looking to say if my applications need to be more cost effective, easy to manage its scale, we actually want to put it on all flash rain, You say, How could that be? I'll give you one simply example. Do you know what it takes anywhere from 10 x 200 x, less time to upgrade your V and where infrastructure on a shared array. Then if it's on on hyper converged because you don't have to go through the evacuation and rehydration of all your data twice right? And so things like that, they're just really simple that you wouldn't pick up in like a marketing scheme. If you are a customer at scale, you go well. I can't afford 100 man hours. I can afford woman. And so it's It's simple things like that. It's rapid provisioning. It's not having Silas that are optimized for performance or availability or cost. It's about saying, you know your time to implement is one time life cycle on hardware. But it's probably something happens every quarter for the next three years, right? >> So this is your point about >> innovation in the innovative vendors. Your the modernization of storage is planning for these use cases where the old way didn't work. >> Yeah, yeah, you mentioned that you were 10 years now, and one of things that I've said over the last six or seven years being up yours, one of things I think is really interesting about pure is that our founder, John Call Grove, came out of the volume manager and file system space at Veritas, right? He was the founder for those products. He understood the intersection between managing a storage array and your application, and that goes through our ethos of our products, where I think a lot of storage platforms, a start up platforms come from George guys who worked on the Harbour side. And so they take a faster, you know, Piper faster from the media, and they make another box that behaves like the other box from an operational perspective. >> So he said, a C I a compliment or competitors. I'm still not sure which. Maybe it's both and then say, Same question for V. San. Yeah, how do you So, >> um, on air that we've put a lot of investment in and started one with via more around the middle of last year was putting V sand with pure storage flash race together, and what you see that materialized now is when you look at via MacLeod Foundation or via MacLeod in eight of us. The management domains must be visa, and that's so that you can have an instant out of the box controlled, um, management plane that Veum where you know, executes on and then you have workload domains and those could be on ah, hyper converge platform. Or they could be on third party storage. And when you put those on pure, then you again, all the advantages that we bring to bear as an infrastructure with all the same simplicity scale in lifecycle management that you get from from just, you know, the VM where std see manager. And so it works very well together. Now, look, I'm sure what I share with you here. They'll be some folks who are on the V sand team that they themselves are to be like, you know, B s. But that's the nature of our business. One >> of these I want to get your thoughts on this side. Vons. You've always >> been kind of on the cutting edge on all the conversations we've had. I gotta ask you about the container revolution, which not new doctor came out many many years ago. Jerry Chen when he funded those guys and we covered that extensively upset there was a small changed kubernetes is all the rage orchestrating the containers is a pivotal role in all the action happening here. It's big part of how things were with the app side. So the question is, how does continues impact the storage world? How do you see that being integrated in? There's talk of putting Cooper names on bare metal, so you start to see HC. I come back. Devices are important, she started. See hardware become important again with that? >> Well, I love you. Drop of pivotal there, right? First off, kudos to Vienna, where for the acquisition pill, little guys are exceptional. What they don't have is a lot of customers, but the customers they do have our large customers, right? So we've got a fair amount of pivotal on pure customers, and they are all at scale. So I think it's a great acquisition for VM, where by by far the most enterprise class form of containers today, >> and they've always kind of been the fold. Now they're officially in the fold. Yes, formalize it. >> And so now that the road map that was shared in terms of what via Moore looks to do to integrate containers into the Essex I platform itself right, it's managing V, EMS and containers next year. That's perfect in terms of not having customers have to pick or choose between which platform and where you're going to play something, allow them to say you can deploy on whichever format you want. It runs in the same ecosystem and management, and then that trickles down to the gun in your storage layer. So we do a lot of object storage within the container ecosystems. Today, a lot of high performance objects because you know the file sizes of instances or applications is much larger than you know, a document filed that you or I might create online. So there's a big need around performance in that space, along with again management at scale. It's >> interesting we sent about about Pivotal and I, By the way, I like the acquisition, too, because I think it was cheap. Any time you can pick up $4 billion asset for 800 million in cash, you know gets my attention. But Pivotal was struggling in the marketplace. The stock price never even came close to its I po. You know, it's spending patterns were down. Do you feel as though the integration will VM Where will supercharge Pivotal? >> I absolutely agree that I've had this view that the container ecosystem was really, um uh, segmented you had comes that built their products off a container. So save your twitter or your Facebook, right? The platform that your customers and interact interact with is all ran by containers. Then you have an enterprise. You have containers, which was more kind of classic applications. Right? And that would take time for the applications to be deployed. And so what did you see now for Mike stuff, right? See if you can run as a container. Right? Run is a container. As the enterprise app start to roll over, the enterprise will start to evolve from virtual machines, two containers. And so I think it's the timing's right. That's not to dismiss any of where people I think is built the brand right now, which is helping companies build next gen platforms. You know, after big sure that I don't name drop customers references to pull back there. Yeah, I think the time is right. >> I'm interested in how you guys can further capitalized on containers. And we've been playing around with this notion of of data assurance containers, Fring complexity. And so, you know, complexities oftentimes your friend, because you're all about simplifying complexity. But so how do you capitalize on this container trend in the next 3 to 5 years? So you've got storage >> needs for containers that either tend to be ephemeral or persistent. And I think when containers were virtually created, it was always this notion that would be ephemeral. And it's like, Yeah, but where's the data reside? Ultimately, there's been significant growth around data persistence, and we've driven that in terms of leveraging the flecks of all drivers that have been put into the community, driving that into our pure service orchestrator RPS O'Toole, which supports pivotal in kubernetes derivatives. Today again, we've got proven large scale installs on this. So it's it's, um, it's providing the same class of storage. Service is simplicity and elegance in your integrations that we have for Vienna, where we've been doing that across pivotal already. Pivotals. Interesting, right? They don't validate hardware, the only validate software. So they validate our P S O and having that same value prop for that that infrastructure, because they are scale, you never find a small scale containers ecosystem, and I keep referencing that point when you get to scale considerations around. What does it take to allow that environment to to remain online and holly performance are significant considerations and weak cell >> There. We'll talk about your event coming up. You guys have pierced accelerate September 17th and 18th Coming up Osti the VM where ecosystem that you're part of here. Big part of that. You guys have a lot of customers. I know you can reveal any news, but what's expected at this show? What can people who are interested in either attending or my peach in some of the notable things that might be happening >> lot orange? We know that >> one. Number two I know the cubes gonna be there >> for two days will be there for two days. >> So hopefully you guys will get a load of conversations with both our our team, product management, engineering, maybe some of leadership, but also customers. I think customers are always the best statement you can make about how your how you're doing and market. I think you will see from us a number of announcements that I am prohibited to share today, but some really big things that we're gonna introduce the market. So it should be excited for that. And some just a great showing of our partner. Our alliance ecosystem will be there. Obviously, VM will be there in force as well as red hat with the open >> again, there's gonna be a cloudy >> future for you. It's girls would be very analytical. It's going to be there elastics going to be there. So, you know, >> you guys like to do first of these shows. I mean, kind of I don't view it first with an all flesh array, but probably one of the first if not first the evergreen thing ticked off a lot of people like, Why didn't we think of that? You were first with sort of bundling envy. Any in the whole thing. The announcement you guys made with video. That was before anybody else. You know, your whole cloud play you like, you like to be first, So we expect another first next month. Hopefully we >> will deliver, and, uh, you're not gonna get me to leak anything. >> Thanks for the insight, Vice President. Reality Lions, that pier storage. David, let me stay with us for more coverage. Robin Madlock. CMO is coming on and, of course, tomorrow. Michael Dell, Pat Girl singer and more and more great guest senior vice presidents from VM wear from all different groups. We'll be asking the tough questions here in the Cube. Thanks for watching.
SUMMARY :
Brought to you by VM Wear and its ecosystem partners. Great to see you guys another year, You gotta put the data somewhere. are the by far the fastest growing storage company, Yeah, if you look at And as that'll expand, you have to as a partner continued to jointly innovate, I think, um, design partner right now with the cloud platforms, the Via MacLeod Foundation as well And you weren't part of it, right? the opportunity and okay, leaned in hard. But so why do you think, um, you were able to be one of the And so things like that, they're just really simple that you wouldn't pick up in like a marketing Your the modernization of storage is planning And so they take a faster, you know, Piper faster from the media, and they make another box that behaves like the other how do you So, in lifecycle management that you get from from just, you know, the VM where std see manager. of these I want to get your thoughts on this side. I gotta ask you about the container revolution, So I think it's a great acquisition for VM, where by by far the and they've always kind of been the fold. And so now that the road map that was shared in terms of what via Moore looks to do to integrate Any time you can pick up $4 billion asset for 800 million in cash, And so what did you see now for Mike stuff, right? And so, you know, containers ecosystem, and I keep referencing that point when you get I know you can reveal any news, Number two I know the cubes gonna be there the best statement you can make about how your how you're doing and market. So, you know, The announcement you guys made with video. Thanks for the insight, Vice President.
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Stewart Bond, IDC | MIT CDOIQ 2019
>> from Cambridge, Massachusetts. It's three Cube covering M. I T. Chief data officer and information quality Symposium 2019. Brought to you by Silicon Angle Media. >> Welcome back to M I. T. CDO I Q everybody, you're watching the cube we got. We go out to the events we extract the signal from the noise is day one of this conference. Chief Data Officer event. I'm Dave, along with my co host, Paul Gillen. Stuart Bond is here is a research director of International Data Corporation I DC Stewart. Welcome to the Cube. Thanks for coming on. Thank you for having me. You're very welcome. So your space data intelligence tell us about your swim lane? Sure. >> So my role it I. D. C is a ZAY. Follow the data integration and data intelligence software market. So I follow all the different vendors in the market. I look at what kinds of solutions they're bringing to market, what kinds of problems. They're solving both business and technical for their clients. And so I can then report on the trends and market sizes, forecasts and such, And within that part of what I what I cover is everything from data integration which is more than traditionally E T l change data capture data movements, data, virtualization types of technologies as well as what we call date integrity of one. And I'm calling data intelligence, which is all of the Tell the metadata about the data. It's the data catalogs meditating management's data lineage. It's the data quality data profiling, master data intelligence. It's all of the data about the data and understanding really answering what I call a entering the five W's and h of data. It's the who, what, where, when, why and how. Data. So that's the market that I'm covering and following, and that's why I'm >> here. Were you here this morning for Mark Ramsey's Yes, I talk. So he kind of went to you. Heard it started with the D W kind of through E T L under the bus. Well, MGM, then the Enterprise data model said all that failed. But that stuff's not going away, and I'm sure they're black. So still using, you know, all those all that tooling today. So what was your reaction to that you were not in your head and yeah, it's true or saying, Well, maybe there's a little we'll have what we've been saying. The mainframe is gonna go away for years and >> still around, so I think they're obviously there's still those technologies out there and they're still being used. You can look at any of the major dtl vendors and there's new ones coming to the market, so that's still alive and well. There's no doubt that it's out there and its biggest segment of the market that I followed. So there's no source tooling, right? Yes, >> there's no doubt that it's still >> there. But Mark's vision of where things are going, where things are heading with, with data intelligence really being at the Cory talk about those spiders talked about that central depository of information about knowledge of the data. That's where things are heading to, whether you call it a data hub, whether you call it a date, a platform, not really a one big, huge data pop for one big, huge data depository, but one a place where you can go to get the information but natives you can find out where the data is. You could find out what it means, both the business context as well as the technical information you find out who's using that data. You can find out when it's being used, Why it's being used in. Why do we even have it and how it should >> be used? So it's being used >> appropriately. So you would say that his vision, actually what he implemented was visionary skating. They skated to the puck, so to speak, and that's we're going >> to see more of that. Where are seeing more of that? That's why we've seen such a jump in the number of vendors that air providing data catalogue solutions. I did, Uh, I d. C has this work product calling market glance. I did that >> beginning of 2018. >> I just did it again. In the middle of this year, the number of vendors that offer data catalogue solutions has significantly interest 240% increase in the number of vendors that offer that now itself of a small base. These air, not exhaustive studies. It may be that I didn't know about all those data catalogue vendors a year and 1/2 ago, but may also be that people are now saying that we've got a data catalogue, >> but you've really got a >> peel back the layers a little bit. Understand what these different data catalysts are and what they're doing because not all of them are crediting. >> We'll hear Radar. You don't know about it. 99% of the world mark talked this morning about some interesting new technologies. They were using Spider Ring to find the data bots to classify the data tools wrangle the data. I mean, there's a lot of new technology being applied to this area. What? Which of those technologies do you think has the greatest promise right now? And how? How how automated can this process become? >> It's the spider ring, and it's the cataloging of the data. It's understanding what you've got out there that is growing crazy. Just started to track that it's growing a lot that has the most promised. And as I said, I think that's going to be the data platform in the future. Is the intelligence knowing about where your data is? You men go on, get it. You know it's not a matter of all. The data is one place anymore. Data's everywhere Date is in hybrid cloud. It's in on premise. It's in private. Cloud isn't hosted. It's everywhere. I just did a survey. I got the results back in June 2019 just a month ago, and the data is all over the place. So really having that knowledge having that intelligence about where your data is, that has the most promise. As faras, the automation is concerned. Next step there. It's not just about collecting the information about where your data is, but it's actually applying the analytics, the machine learning and the artificial intelligence to that metadata collection that you've got so that you can then start to create those bots to create those pipelines to start to automate those tasks. We're starting to see some vendors move in that area, moving that direction. There's a lot of promise there >> you guys, at least when I remember. You see, the software is pretty robust taxonomy. I'm sure it's evolved over the years. So how do you sort of define your space? I'm interested in How big is that space, you know, in terms of market size and is a growing and where do you see it going? >> Right. So my my coverage of data integration and data intelligence is fairly small. It's a small, little marketed. I D. C. I'm part of a larger team that looks a data management, the analytics and information management. So we've got people on our team like a damn vessel. Who covers the analytics? Advanced Analytics show Nautical Palo Carlson. He's been on the cable covers, innovative technologies, those I apologize. I don't have that number off the top. >> Okay, No, But your space, my space is it. That's that Software market is so fragmented. And what I d. C has always done well, as you put people on those fragments and you know, deep in there. So So how you've been ableto not make your eyes bleed when you do that, challenging so the data and put it all together. >> It's important. Integration markets about 66 and 1/2 1,000,000,000 >> dollars. Substantial size. Yeah, but again, a lot of vendors Growing number of events in the markets growing, >> the market continues to grow as the data is becoming more distributed, more dispersed. There's no need to continue to integrate that data. There's also that need that growing >> need for that date intelligence. It's not >> just, you know, we've had a lot of enquiries lately about data being fed into machine learning artificial intelligence and people realizing our data isn't clean. We have to clean up our data because we're garbage in garbage. Out is probably more important now than ever before because you don't have someone saying, I don't think that day is right. You've got machines were looking at data instead. The technology that's out there and the problem with data quality. It's on a new problem. It's the same problem we've had for years. All of the technology is there to clean that data up, and that's a part of what I saw. I look at the data quality vendors experience here, sink sort in all of the other data quality capabilities that you get from in from Attica, from Tahoe or from a click podium. Metal is there, and so that part is growing. And there's a lot of more interest in that data quality and that data intelligence side again so the right data can be used. Good data can be used to trust in that data. Can the increase we used for the right reasons as well That's adding that context. Understand that Samantha having all that metadata that goes around that data so that could be used. Most of >> it is one of those markets that you may be relatively small. It's not 100,000,000,000 but it it enables a lot of larger markets. So okay, so it's 66 and 1/2 1,000,000,000 it's growing. It is a growing single digits, double digits. It's growing. It's hovering around the double dip double. It is okay, it's 10%. And then and then who were the, You know, big players who was driving the shares there? Is there a dominant player there? Bunch of >> so infirm. Atticus Number one in the market. Okay, followed by IBM. And I say peas right up there. Sass is there. Tell End is making a good Uh, okay, they're making a nice with Yeah, but there there's a number of different players. There's There's a lot of different players in that market. >> And in the leading market share player has what, 10%? 15%? 50%? Is it like a dominant divine spot? That's tough to say. You got a big It's over 1,000,000,000,000,000,000 right? So they've got maybe 1/6 of the market. Okay, so but it's not like Cisco as 2/3 of the networking market or anything like that. And what about the cloud guys? A participating in this guy's deal with >> the cloud guys? Yeah, the ClA got so there are some pure cloud solutions. There's a relative, for example. Pure cloud MBM mastered a management there. There's I'd say there's less pure cloud than there used to be. But, you know, but someone like an infra matic is really pushing that clouds presence in that cloud >> running these tools, this tooling in in the cloud But the cloud guys directly or not competing at this >> point. So Amazon Google? Yes, Those cloud guys. Yes. Okay, there, there. Google announced data flow back in our data. Sorry. Data fusion back. Google. >> Yeah, that's right. >> And so there they've got an e t l two on the cloud now. Ah, Amazon has blue yet which is both a catalog and an e t l tool. Microsoft course has data factory in azure. >> So those guys are coming on. I'm guessing if you talk to in dramatic and they said, Well, they're not as robust as we are. And we got a big install base and we go multi cloud is that kind of posturing of the incumbents or yeah, that's posturing. And maybe that's I don't mean it is a pejorative. If I were, those guys would be doing the same thing. You know, we were talking earlier about how the cloud guys essentially killed the Duke. All right, do you Do you see the same thing happening here, or is it well, the will the tool vendors be able to stay ahead in your view, >> depends on how they execute. If they're there and they're available in the cloud along with along with those clapper viers, they're able to provide solutions in the same same way the same elasticity, the same type of consumption based pricing models that pod vendors air offering. They can compete with that. They still have a better solution. Easton What >> in multi cloud in hybrid is a big part of their value problems that the cloud guys aren't really going hard after. I mean, this sort of dangling your toe in the water, some of them some of the >> cloud guys they have. They have the hybrid capabilities because they've got some of what they're what they built comes from on premises, worlds as well. So they've got that ability. Microsoft in particular >> on Google, >> Google that the data fusion came out of >> You're saying, But it's part of the Antos initiative. Er, >> um, I apologize. Folks are watching, >> but soup of acronyms notices We're starting a little bit. What tools have you seen or technology? Have you seen making governance of unstructured data? That looks promising? Uh, so I don't really cover >> the instructor data space that much. What I can say is Justus in the structure data world. It's about the metadata. It's about having the proper tags about that unstructured data. It's about getting the information of that unstructured data so that it can then be governed appropriately, making structure out of that, that is, I can't really say, because I don't cover that market explicitly. But I think again it comes back to the same type of data intelligence having that intelligence about that data by understanding what's in there. >> What advice are you giving to, you know, the buyers in your community and the sellers in your community, >> So the buyer's within the market. I talk a lot about that. The need for that data intelligence, so data governance to me is not a technology you can't go by data governance data governance is an organizational disappoint. Technology is a part of that. To me, the data intelligence technology is a part of that. So, really, organizations, if they really want a good handle, get a good handle on what data they have, how to use that, how to be enabled by that data. They need to have that date intelligence into go look for solutions that can help him pull that data intelligence out. But the other part of that is measurement. It's critical to measure because you can't improve what you're not measuring. So you know that type of approach to it is critical Eve, and you've got to be able to have people in the organization. You've got to be able to have cooperation collaboration across the business. I t. The the gifted office chief Officer office. You've gotta have that collaboration. You've gotta have accountability and for in order for that, to really be successful. For the vendors in the space hybrid is the new reality. In my survey data, it shows clearly that hybrid is where things are. It's not just cloud, it's not just on promise Tiebreak. That's where the future is. They've got to be able to have solutions that work in that environment. Working that hybrid cloud ability has got to be able to have solutions that can be purchased and used again in the same sort of elastic type of method that they're able to get consumers able to get. Service is from other vendors in that same >> height, so we gotta run. Thank you so much for sharing your insights and your data. And I know we were fired. I was firing a lot of questions. Did pretty well, not having the report in front of me. I know what that's like. So thank you for sharing and good luck with your challenges in the future. You got You got a lot of a lot of data to collect and a lot of fast moving markets. So come back any time. Share with you right now, Okay? And thank you for watching Paul and I will be back with our next guest right after this short break from M I t cdo. Right back
SUMMARY :
Brought to you by Silicon Angle Media. We go out to the events we extract the signal from the noise is day one of this conference. It's all of the So what was your reaction to that you were You can look at any of the major dtl vendors and there's new ones coming to the market, the information but natives you can find out where the data is. So you would say that his vision, actually what he implemented in the number of vendors that air providing data catalogue solutions. significantly interest 240% increase in the number of vendors that offer that now peel back the layers a little bit. 99% of the world mark It's not just about collecting the information about where your data is, but it's actually applying the I'm sure it's evolved over the years. I don't have that number off the top. that, challenging so the data and put it all together. It's important. number of events in the markets growing, the market continues to grow as the data is becoming more distributed, need for that date intelligence. All of the technology is there to clean that data up, and that's a part of what I saw. It's hovering around the double dip double. There's There's a lot of different players in that market. And in the leading market share player has what, 10%? Yeah, the ClA got so there are some pure cloud solutions. Google announced data flow back in our And so there they've got an e t l two on the cloud now. of the incumbents or yeah, that's posturing. They can compete with that. I mean, this sort of dangling your toe in the water, some of them some of the They have the hybrid capabilities because they've got some You're saying, But it's part of the Antos initiative. Folks are watching, What tools have you seen or technology? It's about getting the information of that So the buyer's within the market. not having the report in front of me.
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Brian Stewart, Deloitte | Dell Boomi World 2018
>>live from Las Vegas. It's the Cube covering booby World 2018. Brought to you by Del Bumi >>Welcome back to the Cube. We're live at Bumi World 2018 in Las Vegas. I'm Lisa Martin with John Ferrier and we're welcoming to the King for the first time. Brian Stewart, managing director of Deloitte specifically in the h r transformation practice. Brian, thanks so much for joining us on the program today. >>Thanks for having me, >>Deloitte. Long time Global Systems integrator with Del Technologies del Bumi. You were on a customer panel this morning and the Kino that was very interesting. Talk to us about what? Deloitte His helping American Airlines transform with Del Boom. You mentioned This is, you know, this is a big, long duration transformation. American Airlines, well known, a lot of passengers. A lot of customers don't just about where you started three years ago, what that transformation has been like. >>Sure, in 2013 when American and US Airways came together, the first thing they did was focused on their customer world. And once they were able to get the customer rolled under control, they started looking at how they could take their employees world forward and what what we started to do was, as they said, we want to take successfactors and make that our system of record way came in to do the implementation. Okay, so we leverage Successfactors used elbow me to do the integration between all the external and internal systems. So it's some 136 plus integration State star systems and 327 internal systems spread out, you know, across the American Airlines. >>And what were some of the big results that you have helped them achieve to date? >>Well, I think for American the biggest thing was they wanted their employees experience to be the same as their customers never want it. They believe that if the employees experience is the best, it can be that the customers will have the best boss works pains. And so when they were able to do the implementation successfactors and tied together the integration points it allowed there and play experience to come up to the same standards as their customer experience. And for the first time, they had an integrated system that allowed them to get that view, provide consistent experience across the board and give them really give them place confidence. And they knew where to go to get their data, to manage their own data. >>About where you see Del Bumi succeeding where others haven't been successful, the attractions been great. A lot of watching might be looking at Dublin's Hey, okay, what's they're born in the cloud. What's why why were they successful? What's what's what's the key thing in your mind >>from our perspective, when we looked at the possible options way, looked at several possible metal wears and way Bumi stood out was to measure weight, scalability and flexibility going forward. When you're talking American Airlines, over the course of last 20 years, we're talking 325,000 plus employees that have traveled benefits. So in order to scale to that kind of number as we pull across, we had to have a solution that could be speed to build and pull that information on a regular basis. Okay, boom. He really check that box in the hard way where nobody else could. >>Big trend is different, you know, hit the easy, but not so easy when you're dealing with a lot of legacy integration points project timelines tend to get loaded in lengthened. That's the challenge. How to shorten those? Well, it's a big, big challenge. Howto customers get that that success point. >>There were a couple of different ways that we looked at handling that number one by using booming. We had all the pre built, you know, attachments to the FBI's for success factors. That was a big deal for us, because we're going to have speed to build, right? I mean, when you're talking 136 integrations that have now turned into 100 50 as after we've gone life, it's Yeah, it's a lot. It's a lot to manage, and we can't have a situation where every little thing is it's custom built. Then things start to fall apart, right? It becomes a self fulfilling, snowballing top of prophecy. So the consistency provided by Bumi allowed us to get that speed, and then it also gave us the flexibility to make calls where sometimes there are challenges with that kind of volume of data to make the combined like ad hoc report calls with the A P, I calls and do innovative actions that most people haven't seen. I know some of the stuff we were doing. They said we didn't know you could do that way, pulled it off. >>Well, what a surprise. So that's the business. You want to be in success point where you can actually go out, get value of the data and deliver the user experience. Peace, >>right. And as we go forward and we continue to leverage a state AIDS, you know, HR systems are great. And like I said, American believes that with experience must mean customer experience. But it's often hard to determine our why exactly right. Because, you know, HR Systems. You know, it's not always clear, but one of things you can take it forward on is combining it with other data across the organization and looking at how we can tie the employee data using Bumi with data from airports or customer, and tie that out and provide insights going forward. >>You know, that's a big deal. And I think you're in the hr side of it. This personal practice you're in now, but I think you nailed what we hear a lot, which is Oh, we have a staff that's gonna help you. But you know about a horizontally scalable cloud fabric model, whether it's on premises or in cloud. But the data accessibility cross pollinates. That's a key value. >>Yeah, you know, when you look at things that can impact operations Dr Shareholder value I mean, when you can get insights on those type of things back and binding that set of data going across like you're talking about, it really changes what you can get out of the system. >>So it's more than just immigration platform at that point. Yeah, it's a data trust platform >>on booming searches underlying foundation friendly with that date around >>transformation theme of many events. Del Bumi coming out today and say we want to be the transformation transformation is now a sea level conversation. It's a board level conversation. It's an imperative, very challenging for businesses like American Airlines, who grow dramatically by opposition et cetera, but also weren't born in the cloud to undergo such transformation. When you were having conversations with customers, where are you going right to that sea level? The boardroom. This is alright, delight. We have to transform. We need your help to help us identify where we should start. What's that customer like inquiry Start like >>it depends. I mean, sometimes it's a question about what can the road map look like? Kind of what you're talking about from that sea level executive or way. Maybe in the middle of an implementation where we're identifying, you know, like, here's how we can leverage the state and take it forward and bringing that forward. You know, when you talk to one of the things that you see all the time, is people on the ground have wonderful ideas and understand exactly what you know. Changes could help impact the business. And listening to those people and putting together their thoughts and taking it forward is one of the things we do to try to make sure way actually leverage all parts off Clyde experience. So I think you can start the way you're talking about. But it can also start with, you know, I think when the gentleman I work with it at American senior manager and his ideas are something constantly collaborate on to try to come up with how we can improve American Airlines is business. >>So, uh, >>in terms of delights partnership as a global systems integrator with Delta me, you have choice customers have choice. It's It's about much more than integrating applications data people processes. Today, Dell, Gloomy came out and said, We want to be not just the transformation partner, but we're We're gonna redefine the eye and ipads intelligence percent McNab talked about. I pass to Dato from some of the things you heard presumably yesterday. The Partner Summit. What excites you about this new vision that Del Bhumi is bringing the iPads >>well, the opening up in the flexibility of the platform and to add your logic in as the represented from sky, I'll have talked about this morning understanding how you can add that logic and to drive changes to anything from customer experience. You know, adding the intelligence into your workflow being part of the, you know, their flow product that they're talking about, adding that intelligence in really changes the game on what you can do. And that is the most exciting part to me, because if you had that intelligence and you can save both a customer frustration, user user experience and the bottom line and you know you can, you can anticipate things more quickly and be able to help people sell them ourselves. >>Ryan, My final question for you is you seen different evolutions of deployments and consultancy projects over the years. They've gotten shorter in the gravy train of two year projects. Everyone's making money that because planes serviced just different animal Baxter, I t was different. Now cloud speed is critical. You mentioned scale earlier. I need speed. I need scale and I need to have automation. I don't want to be going back and uploading on the 138 6 integration and find out the 3rd 1 has problems. This is chasing your tail kind of philosophy. That's over this new world. What's different about this world we're living in now? If you had to tell a friend Hey, As you start going into digital transformation, watch out for these things. But do more of this. What would that advice be? How would you advise >>I think in? If I were to try to phrase it like that, It's the key that we look for his automation and everything. So one, the big challenges I know most people faces. All right, I contest these interfaces. I've quarterly releases. People talk about release fatigue, right? How can I oughta make my testing Sakhalin away because that doesn't come just out of the box right in, actually leverage moving for some of that. But But how can automate that cycle? Because what you're exactly right. People don't want to have to say tweet one value on my data model. Now I have to test 48 interfaces. I shouldn't have to generate 40 a day sets. It should be automated and ready to go. And I think that kind of speed is what we look at as a big changer for how we how we handle keeping those things compressed and not testing everything in the world every time >>and changes the productivity. Yeah. I mean, those are like, that's grunt work. You gotta go down and get down and dirty. If you don't have the automation, someone's gonna do that. It's a weekend, you know. I mean, we could be ruined basically at that point, >>and and you see that frustration, right? Because you know, if people have to do that nobody you have highly experienced in highly paid people, they don't want to sit there in top in data all day because it's a waste of their time. So it's not evaluate either. >>It's no, it's a waste of time. It's also wasted a lot of money. Well, Brian, thanks so much for stopping by the Cube, joining John and me today and talk to us about what Deloitte is enabling customers with double me to achieve with respected transformation. We appreciate your time. >>Thank you very much. >>Thank you so much for watching the Cube life from Bhumi World 18. I'm Lisa Martin with John Ferrier will be right back with our next >>guest.
SUMMARY :
Brought to you by Del Bumi managing director of Deloitte specifically in the h r transformation practice. You mentioned This is, you know, this is a big, internal systems spread out, you know, across the American Airlines. And for the first time, they had an integrated system that allowed them to get that view, provide consistent About where you see Del Bumi succeeding where others haven't been He really check that box in the hard way where nobody else could. Big trend is different, you know, hit the easy, but not so easy when you're dealing with a lot of legacy We had all the pre built, you know, attachments to the FBI's for success factors. You want to be in success point where you can actually go out, You know, it's not always clear, but one of things you can take it forward on But you know about a horizontally scalable cloud fabric model, Yeah, you know, when you look at things that can impact operations Dr So it's more than just immigration platform at that point. When you were having conversations with customers, where are you is people on the ground have wonderful ideas and understand exactly what you know. I pass to Dato from some of the things you heard presumably yesterday. adding that intelligence in really changes the game on what you can do. If you had to tell a friend It's the key that we look for his automation and everything. It's a weekend, you know. Because you know, if people have to do that nobody you have highly experienced Well, Brian, thanks so much for stopping by the Cube, joining John and me today and talk to us about what Deloitte is Thank you so much for watching the Cube life from Bhumi World 18.
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Stewart Applbaum, Infor | Inforum DC 2018
(upbeat music) >> Live from Washington D.C., it's theCube, covering Inforum D.C. 2018. Brought to you by Infor. >> Welcome back here on theCube, we are live at Inforum '18 in the nation's capital Washington D.C. Where these days there's never a dull moment and we'll just leave it at that. I'm with John Walls, Dave Vellante and Stuart Applebaum is joining us here. He's the EVP of North America Service Industries at Infor, and Stuart, thanks for joining us here. >> No, thank you, looking forward to it, you're right. >> You got your hands on a lot of pies, right. >> Yeah. >> The bank, you got a retail, you got healthcare, hospitality. >> Right. >> And you've had some wins in hospitality of late. First off, what's driving that? What do you think as being-- >> Yes, sure, well I mean whether you look at hospitality whether it's managed food service or hotels or restaurants a lot the technology that's out there is dated, right, and the technology is not upkeeping with the requirements and the demand for a really different customer service level. So, you take the look and feel of what we've been able to do as a company over the last 10 years and build up a lot of knowledge base and seniority around what it means to serve those markets, but then re-architect with new products, right. Cloud first approach type technology that really allows for us to deliver a, you know what I would say a much more better experience for the guest at a hotel, or at a front at a cash register at a restaurant, or in a managed food service environment in a hospital, right. All those environments are a lot of touches that go on and the more the technology is modern the better you can improve those technology and those interactions that go on. You also look at the idea that these guys trying to manage these, whether it's a hotel chain, or a company like Sodexo where they have managed food service entities all over. Business in industry, healthcare, it doesn't matter what you see, a cafeteria somewhere, there's high odds that it's either a company like Sodexo or another managed food service provider. The complexity of trying to maintain on premise solutions is just, is backbreaking for them. So for them to be able to now actually get to a level with a company like Infor who not only has the experience in the space, but also have invested into the next generation cloud based solutions, really allows us to kind of differentiate ourselves in the marketplace. And the marketplace has been pushing us for that as well. >> Are these typically, install based Infor customers that you're now moving to a cloud model? Is it, sort of new logos? I'm wondering if you could describe that dynamic? >> Yeah, I would tell you it's pretty mixed, right. Our customer base is fairly broad. We serve hotels for example, in over 100 countries and territories today. A lot of those customers came up through legacy applications much like we complete in a marketplace on. So we've done really great job of migrating those customers up into the cloud with the next generation technology. But what's also happened is, as you look at the area in which people serve the hotel space, a lot of them are really legacy applications that have been around for 20, 30 years, and while those companies have tried to encapsulate modern technology and move into some cloud level environment, only Infor has actually re-architect and built them from the ground up. So what we're finding is a lot of different style of companies and groups. One great example of this is Mandarin Oriental has begun to role out our company, or role out our products globally. So being able to take a brand that's as exclusive as that, that's so focused on "How do we make the guest, at the forefront of everything that we do to make them feel special?" Well, they couldn't do that with the technology that they have today, right. So in order to be able to make those differences and those changes in how they're going to service their guest, they have to move to a next generation technology. So we're seeing a lot of new logo business in that space. We're also seeing a lot of new logo space in the casino marketplace, right. You think about how massive and big these casinos are so most of these guys are very careful and concerned, just like our banking customers for example, in being able to move into the cloud, move to new technology, cause, can companies really scale? Can they bring that capability and put it in the cloud? Well we very much started to prove that with these large casinos to the point where we just recently announced about a year ago signing one of the largest, or second largest casino company in the world, and 40 hotels with over 50,000 hotel rooms, right. The idea to be able to take these kind of technologies at that scale and pace, is driving a lot of new logo new customer business being driven from our competition, which has not been able to keep pace with that kind of technology in the cloud. >> So what are the winning attributes? I'm hearing architecture, we heard this morning platform, we had Nunzio on, the design, the whole user experience. There's the cloud component. Are those the sort of key factors? What else? >> They're very much the key but it's how Infor OS which I think maybe people have talked a little about. We have this capability to create a model that allows for not only a free flow of communication and understanding between systems, whether it's for a hotel environment or a hospital environment so that information can be shared amongst systems and among resources to be able to collaborate and do something with that information. But equally as important, at the same time, we put all that information into a data lake. So that we can now use Birst and we can use Coleman, to really start to help people understand not only what does it look like or what's the interactions occurring at the hotel space, or might you want to tell this customer or say to this customer to, "Hey, we're going to give you this information up front instead of guessing what that might look like, or guessing what you might want to offer that client." It's a very different approach. >> Give me an idea, I mean specifically, you talk about Mandarin, we'll just use them as an example. >> Yup >> What are you helping them do better, that they couldn't do before? Because when I think of service, I think of Mandarin, they did things pretty well before. So what are you doing to help them improve their processes and what are they turning to you for future? >> Sure, well, I mean from a simplistic standpoint talk about how they're able to interact with you as a guest, right. If you're a Mandarin type of client you're probably very much a more affluent business traveler or a-- >> Dave Vellante >> Yeah, a Vellante example right. At the end of the day while you want all the level of service that you expect at that kind of property the amount of effort or work they have to do or you might have to do to make them understand what that is, is very taxing. And it's also very hard for you guys to interact and change that. By getting to, what we have, HMS, which is Infor's hotel property management system, allows them to really streamline not only understanding who you are, what your preferences are, how you like to interact with them, but then also be able to deliver that in a mode of interaction that you like. Whether it be through mobile, whether it be through text, whether it be through personal conference calls, or discussions or touchpoints. That kind of capability in their legacy systems took a whole bunch of manual intervention to make that happen. Now we're able to automate that, make that information realtime so it's not just a few people digging in to try to find this information to go back and try to make that guest fell like they understood it. It's every point, right, every contact that touches that customer who has access to our solutions, is fed that information realtime, which gives the customer a much different experience. At the same time, it allows you guys to interact in a much different experience. You may not want to talk to people you want to check in on your phone, show up at the hotel, go to your room, open your door. Well, legacy architectures and technologies with closed type of infrastructure don't allow for that open API capability. Versus our technologies allow it free flowing out of a cloud scenario, which is even a more complex thing, to give the ability for those hoteliers like Mandarin, to say "Hey, I'm going to give Vellante a unique experience that is exactly what he likes, with all the information that I know about him to be what I would consider the best way I can service Vellante. >> So self-service is an obvious one. I don't want to have to wait on the phone on hold to check out for example. Just give me a pad or something that I can just go boom. And there are numerous other examples, but you've got to get the user experience and the design right. Maybe talk about how you guys approach that. >> Yeah, well, you guys had a chance to meet with Nunzio on our Hook & Loop. Hook & Loop is very instrumental in what we do in the hospitality space as well, as well in the healthcare space. Anytime people are interacting, not only as an employee but as a guest, whether you're an invited guest you know from a doctor to get to a hospital to have some kind of treatment or acute care. Or if you're a hotel guest where you're coming to stay. There is some level of interaction that's going on that requires a very unique, specific kind of touchpoint between the two. And in that area and in that space, there's a lot of data and elements that go on that if you feed those and understand what those elements are, and start to really understand what it is that individuals require in terms of their personal care or their personal interaction or stay at a hotel, the more unique an experience and the better experience that they can have. >> Stuart we heard about the skills gap, the skills shortage this morning. How can Infor and it's software help close that gap? >> Right, well you can look at it in a couple different ways. If you look at it at the grassroots of some of the industries that we serve that we've talked about. Whether it's hospitality or retail, or even healthcare in some scenarios. Not talking about professionals in the healthcare industry, but people who are just working day to day operations. Simplifying the interaction on how they use the solutions that they do their jobs everyday, minimizes the training requirements and the skilled labor that has to go on that would occur in legacy solutions and architects. So being able to hire a front desk guest agent who's got a great personality who knows how to interact and talk to people but maybe has never used a hotel system before to be able to put them in front of that hotel system and act just like their phone or their iPad, it gives them the ability to be interactive and understand and be on board pretty quickly. So that's one side, is simplifying, working with Hook & Loop, designing, making sure the applications, the workflows make sense. So it simplifies the work effort and simplifies the ability for people who are maybe less skilled in a particular area to jump in really quickly with less training. The other side of it is trying to find the right resources. And, going through the process of having a skilled attribute level of understanding of what your successful people look like, we can help through our Talent Science solutions find similar type of people. That doesn't mean, now we'll get to the education enablement side of it, that doesn't mean day one, that maybe they have the exact training they have required but that we found that they are the perfect fit for the job. So if they are going to be interacting on an everyday basis with a guest for example, and they're a front desk manager, there's attributes around that are so critical important. Now, they may not understand all the facets of the job but once we find that right resource you bring them into the talent solution and then really start to understand where are their gaps, where are the training requirements, what are the certifications by the way, depending on if you're in a complex industry like manufacturing or healthcare where there are certifications and safety regulations you have to occur. How do you maintain all that into one spot and be able to identify and be able to give them and provide them the personal interaction on what is it that they need to maintain and grow in terms of their own abilities to be suitable for the next job or the job that they're being hired for, and how do they actively get the learning and the education, the e-learning that goes with it. So, we've been able to kind of formulate that into a comprehensive product set that we think is pretty much best of breed in the industry, right. So not only do we have a great learning management system, an unbelievable talent acquisition and science system, a fabulous way to hire, to promote, to retire structure on understanding employees, what their skills are and how to place them, but bringing all that together from a unified front, and then being able to standardize that into an experience that makes it a much more different approach from what you would traditionally have had in finding skilled labor in the workforce. >> In automation, in AI, it's now a layer on top of all this that you're bringing to the table with Coleman you started to role out some capabilities there. What's the reaction been of customers? Is there uncertainty? Is there fear? Is there doubt? Are they embracing it? What is the conversation like? >> Really instead of saying, it's better to think of it, it's not on top, right. This is the underpinnings of how we built our cloud suites. >> Injected into the-- >> So we've taken our cloud suites and everything we've opened from a technology perspective to inform every information and job that flows through, whether it's in personal intervention into a task or whether it's machine to machine, goes through that Infor OS. So all of that interaction and data whether it's from a person or from a machine gets captured so you can start to begin to build intelligence on top of that. Now, what that means is, wherever those interactions and communications occur, Coleman is sitting in there understanding and learning, sitting on top of our data lake to say, "You know what? This is a process that is repeated a hundred times a day, by 50 different people on a particular firm. Why don't we automate that process and why don't we make that known to the entity and then adjust our process to automate that so no one has to interact with it, right. So being able to have that as an underpinning, not an overlay, right, cause a lot of businesses will come in and say "Hey we'll provide analytics and BI over the top." That's great, analytics and BI on the top is pulling information out of all different kinds of sources trying to make sense of all that data trying to make sense of all those sources. Versus what we're trying to do is every interaction that occurs between systems, we're not trying to identify right at that point what makes sense to store somewhere and put somewhere, it all goes into our data lake, and then the machine learning starts to tell you, "Here's some things you should understand about the data and the interactions. >> We've heard the theme about human potential, unlocking that. So, how does that translate in your world, I mean in your mind? How do you apply that in terms of the industries that you're providing services for? >> Again it goes back to, it also goes to our focus on bringing a diverse workforce to the table. To improve our capabilities and improve the way we approach things. But, it's understanding individual attributes of people and how they may interact and work within a company is a starting point, right. So they may not have a particular skill, but they have a capability or an ability to learn or they may have a personal interaction that is far excessive than what normal people would come in to interview first like a job. Well being able to do these type of talent assessments and understand as a baseline where they are, all of a sudden you're getting a more broader pool of skilled resources for what you're looking for, right. And then even if that skilled resource happens to be from a different part of the country than what your typical hiring manager is, or they look different, or their education background is different, it strips that out, right. It is giving you the personal attributes of that individual. So that allow a broader pool to look at. Then from that pool, then we can start to say "Okay, well here's a great candidate pool of people that may be able to quickly be skilled into a job or into a role, and then start to place those people into those positions. And then as the life cycle of that employee goes on so do their attributes, right. So what made them who they are as other roles and jobs as they build their resume within the company, they still have those capabilities so as a role in a management place comes up that has a good fit for this persons individual skills and their personal attributes, they're a natural fit for moving up into the world. And that's how we kind of continue to get that engine rollin in terms of how do we bring more people in without a prescriptive, only a prescriptive model, right. This is a scientific model of what is going to be the right fit for an employee for Infor, right. Or an employee for one of our customers or another company. And that's where we start with bringing in that ability to broaden our workforce and identify people who could be successful, without necessarily saying "You didn't punch this type of button for the last 10 years so you're not qualified for the job." >> So I'm hearing a lot of differentiation and I'd love to hear it more in your words from an executive of Infor. Every company out there, every software company says "Yeah, we have AI too." I'm sure you hear it: "Oh company A B and C, they have their new AI platform, everybody's doing AI." When you're talking to customers, how do you differentiate what Infor is doing, not with just machine intelligence, but across the board, from the competition? >> Well I would tell you to start with, one is the comprehensive set of our solutions, right. So by being able to go into an industry and have a cloud suite that we formulated that has the capability to manage a very significant portion of their operations already integrated together, already with the last industry model functionality built into it. It gives us a leg up in our competition. So when we walk into a healthcare, or a hospital, and they have challenges with nurse scheduling, they have financials they need to look at, they have general HR that they have to look at, and by the way, they're also trying to look at "Are we going to be profitable? And how do we become profitable? All these different touchpoints are a nightmare for us." Well as Infor, what we present to our customers and brought together was: "Hey we have that capability to do all your nurse scheduling, your workforce planning, your time attendance. We can manage your facilities, your assets, your expensive cost structures there." We have the ability to have a very complex set of financials that may serve 15 different hospitals that might also have different infused levels of ownership or investment or management. Being able to come to the table with that as a comprehensive system, eliminates a lot of the guesswork. Now, again, once you have that in there, someone coming in and selling AI, or BI, they still would have to, if it wasn't us, to come in over the top and say, "Well, if it's all Infor, that's good. At least we can connect all Infor. But if it's got Epic or it's got Cerner, it's got whatever solution's sitting out there, well all of a sudden you're not only having to connect those points but you're having to connect all over the place versus the way we built it is that cloud suite, all those points of connection are already prebuilt, right. And they're already dumping it into the data lake. So that now all you have to do is take some ancillary pieces of data to pull into that perspective. And with capabilities of clinical integrations that we have, to be able to follow and track those things. And we just actually announced not too long ago TrueCost. TrueCost is the ability to really understand down to a procedure level what something may cost to perform at a particular hospital. And that is, you would think that wouldn't be that hard but you're talking about people, you're talking about equipment, you're talking about what kind of room? What equipment's in that room that creates a certain cost per hour to do a procedure? All those things come to play in determining exactly what is profitable and what's not. So being able to really understand the true cost of care, not only at the hospital level, but by the way, how do we take into account what happened before? How do we take post care into that? And then how do we start to do predictive analytics on that kind of capability? Well, since we have this cloud suite healthcare, for example, building around all of these different components where we track the resources, we understand the rooms and the cost. We understand the doctor cost, we understand the facilities cost. We understand the care and the time that it take to go under the care. We can now start to really take and give hospitals an idea of saying: "Hey, maybe if we approach this a little differently." Or even with Coleman now, maybe you approach it this way. You can start to do and provide that specific care in a different way that will lower your cost to care, not only for your hospital but for your patients, and then hence you become more profitable as an entity. >> It's a real business impact. And the alternative would be, you would have to what? Develop custom modifications, or bring in an ISV who's got deep expertise there. Bring in another system. >> You could have a combination of it, right. Some of our competition would have to bring in a different workforce management and scheduling system. They'd have to bring in a different time and attendance system. They would probably have to bring in a different analytical engine and underlying platform to work with it. They would have to bring in a different talent assessment or talent management type of solution. They would have to bring in a different supply chain and materials management system for a healthcare environment for example. I mean, the list can go on and on. Where we've went out and built and looked for, whether it was through acquisition, where we then brought these cloud based products into our cloud suite, or we identified gaps or areas that we needed to build from scratch. And we talk about, you know, people don't really think about it, but as a percent of revenue, we outspend our competition 5x, right. And we talk about how much we've spent in the last several years in R&D. We do that because we know that if we can build a platform in the next generation for healthcare, for hospitality, for retail, then we can really be the leaders in the marketplace. And I think that's what's going to really differentiate us from our competition who's trying to either come in with a point area, start to broaden it a little bit. We've already broadened it, we integrated it, we built it together and we underpin it with the ability to do artificial intelligence and analytics from the box, right. That's a very different approach. >> And keep it simple. >> Right >> For me, right? At the end of the day-- >> Yeah, make it easier for the users. >> Stu thanks for the time. >> No, this was great. I appreciate it. >> Thanks for the run down. Stuart Applebaum from Infor. Back with more here from Inforum '18. We are live in Washington D.C. And you're watching theCube. (upbeat music)
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Brought to you by Infor. in the nation's capital Washington D.C. The bank, you got a retail, What do you think as being-- So for them to be able to now actually get to a level So in order to be able to make those differences There's the cloud component. So that we can now use Birst and we can use Coleman, you talk about Mandarin, we'll just use them as an example. and what are they turning to you for future? talk about how they're able to interact in a mode of interaction that you like. and the design right. and start to really understand what it is the skills shortage this morning. and the skilled labor that has to go on What is the conversation like? This is the underpinnings of how we built our cloud suites. and then adjust our process to automate that So, how does that translate in your world, of people that may be able to quickly be skilled to hear it more in your words from an executive of Infor. that has the capability to manage a very significant portion And the alternative would be, And we talk about, you know, No, this was great. Thanks for the run down.
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Vaughn Stewart, Pure Storage | VMworld 2018
>> Live from Las Vegas, it's the CUBE, Covering VMWorld 2018. Brought to you by VM Ware and it's ecosystem partners. >> Hey, welcome back to Las Vegas Mandalay Bay. Lisa Martin with Dave Vellante at VMWorld 2018 Day One. Dave, this has been an awesome day. >> Yeah, jam-packed and almost 1/3 of the way through, 94 guests, I think our biggest show ever. >> I think I'm going to say, I'm going to make up a word and say it's going to get awesomer because we have one of our distinguished alumni, Vaughn Stewart, >> Wow. VP of Technology Alliances and Strategy at Pure Storage, Vaughn, great to have you here. >> Lisa, Dave, thanks for having us back. >> Great to see you again. >> Yes, ditto. >> We had a blast hosting the CUBE at Pure//Accelerate just a couple months ago. >> We got T-shirts. >> But we were sporting our, yeah, in the context of the Bill Graham Civic. I feel too dressed-up actually for talking to Pure Storage. So some great momentum you guys had when we were there a few months ago, great momentum continues, quarterly revenue earnings just announced, 37% year-over-year growth, almost 400 new customers. Gartner, fifth year in a row, you guys are a leader in the Magic Quadrant for Solid-State Arrays, wow! >> Yeah a lot was shared last week with the financial results, right? Couple more just points of color-commentary, if you will. 309 million dollars, 27% of quarter-over-quarter, 35% of penetration of the Fortune 500, roughly 30% of the revenue comes from the cloud providers, say like clouds number eight through 500, on the Magic Quadrant, right, five years in a row being in that upper-right quarter, quadrant. And if you look back on it historically, just the players that have come and gone and their positions have changed and we've kind of been the foundational element in that corner, I think speaks to, how well we know the length of market, on top of all that, right, Pure Storage's first acquisition, right, StorReduce. >> Congratulations. >> For those of you who maybe haven't heard of StorReduce, start-up, their focus is on providing data deduplication across object stores, born in the cloud, Pure software play, I think we're going to continue to leverage that within it's current focus in market area as well as expand our, it's part of our cloud strategy and even maybe bring some of it into the current on-prem product portfolio. Lot's of opportunities available to us with that IP. >> So, you know, when you look back at the sort of, well first of all, flash, Solid-State, upper right. But there's life beyond flash arrays, right. So if you look at some of the early guys, you remember Astec, if that's even how you say it, Fusion, and a lot of people predicted, oh you know, same thing, everybody's going to catch up to Pure, but you guys kept innovating, cloud is now a fly wheel for you guys, you really went hard after it. So I wonder if you could talk about the evolution and sort of phases as you guys see them of the company? >> Yeah so for your audience, I think one way to look at this with a start-up is when your founders have an idea of bringing a product to market, you have to be very laser-focused which means there's trade-offs, right, there's a lot of things that you can't do so that you can bring your technology to bear, your product, you've got to you know be able to gain market share, right. Customers' revenue is kind of like the lifeblood early on. And we've evolved past that, right, there's been the passing on the torch last year with our change in CEO from Scott who moved on to be chairman of the board, bringing in Charlie, and I think we're really at this phase of the beginning of what I call Act II, along the way, flash array which is our flagship and our initial product, has helped customers adopt technologies through different business models, right, the Evergreen Storage play, us introducing non-volatile memory express into all of our products, you know, half of our customer shipments in Q2 were all NVMe, right, so. Allowing customers to adopt technologies in new models that they didn't have before that aren't rip and replacements has been a key to our success beyond the tech. Flash blades often up and running in net new areas of business opportunities for us like AI and ML. And now you get StorReduce, right, this cloud component. I would say that the legacy of Pure, that Act I that Scott built is going to continue to run for the next couple years kind of on auto-pilot. And that's not to be dismissive of the field that's got to go out and execute every, you know, every day, every quarter, but Charlie's vision about what we're going to evolve into, I mean we're really if, to use a baseball analogy because someone was talking Sox before the cameras went on >> Who could that have been? >> Yeah, yeah. (laughs) You know, we're in the beginning of the first inning, you know, StorReduce is just, I think the tip of what we're going to do. We got 1.1 billion in the bank, you know, we've got a little bit of capital to continue to invest in the portfolio. So right now the focus is on still, I think there's two ways to look at this. What I find most enterprise customers want to talk about is how do I merge three modern technologies, right? All-flash, hyper-conversion, and cloud? Give me a strategy that unifies them, not one that divides. And we can have a whole conversation on that. Then there's this whole other segment around analytics and AI which, you heard it here in the keynote this morning with Pat. Focus area, you know for VM Ware, AI is the modern version of what analytics were six years ago. And so this is something that I don't think all the practitioners here are aware of. It comes from a data science or the application side into the infrastructure, and we're trying to help people make a turnkey AI-ready infrastructure through the RE product within video so there's just a lot to talk about. >> And you can see those worlds coming together with, take cloud, take AI, take data, which is what you're all about. >> Yup. >> That's kind of the innovation sandwich of the next 10 years. It ain't Moore's Law anymore, right? It's AI, applying machine intelligence to the data and scaling a cloud. >> You know one of the things that Silicone Angle I think may have been at least the largest analyst firm that I saw jump on this early, was around the notion of bringing your data to the infrastructure. >> Yeah, absolutely. >> And then you guys pushed in, you guys leaned in really hard about three or four years ago on that the world is a hybrid model. It's not one or the other, it's all hybrid. And you even talked about the differences in the type of data sets and it's computational requirements and where it may or may not be placed, as well as you really leaned in on the interop requirements to cross the different silos. >> Yeah, that's right. >> So kudos to your research. >> Yeah, thank you, and we've quantified that. It's actually that whole idea of bringing the compute to the data, for example, wherever it resides. I mean that's a big, big business. If you look at the size of the market of those folks trying to replicate substantially cloud on-prem, it's 30 billion dollar businessing growing very, very rapidly. And you guys play in both sides of that, I mean that's what's impressive, you're not just on-prem, you're not just in cloud, you're hybrid. >> Here's a good example of how cloud evolves. We're really proud of our net promoter score, right. It's 86.6, top 1% of B2B businesses, right. I look at external points of validation whether it's a net promoter score, what an analyst firm ranks you at in their Magic Quadrant or others, as are you delivering to your customers your promise to them, right, you're marketing material. Part of why our score is so high is the product's reliability is there and it delivers. Underpinning that is we've got a predictive analytics technology that helps the arrays achieve greater than Six Nines availability, right? That component, that's Pure One, that was born in the cloud. That was born in AWS, and we talked about this in a session at our Accelerate conference, which is we've got greater than nine petabytes up there. Every time we do a new, we're working a new algorithm for AI to make our product better for our customers, we have to download a year's worth of historical data. That takes 45 days to download in stage. So we're moving it to a hybrid model. And what's it going to allow us to do? It's instantly going to help us reduce our cost and accelerate our AI initiatives by six X. And it's just a bridging of the technologies. Regardless of what you have, you have an all-flash array, you're a cloud provider, you're a hyper-converged. Sometimes your product teams look at the world with like, I got to hammer and that's a nail and what really provides sophisticated outcomes is when you can bridge the technologies based on results. >> Speaking of marketing messaging, some people, some companies like to say they are data-driven, or they will enable their customers to become data-driven. At Accelerate a few months ago, Pure Storage talked about data-centric architecture. Now we all hear data is the lifeblood, data is power, data is currency, it's none of those things unless an organization can harness it and extract the insights and act on them immediately. >> Right. >> Talk to us about the data-centric architecture. What is that, how have you seen that, we'll say, accelerate in momentum in the last few months? >> Great questions, so thank you for bringing that up. I think on the surface, one may look at a data-centric architecture message as being oh, that's what you would expect from a storage vendor to say, right? Sounds like something aligns to your products. And I think there was some inside baseball being shared, if you will, in that message, right? There was some telegraphing going on. Because at the core of the message, what we're trying to say is, your traditional applications tend to be more stove piped and siloed, right? What you see, and I'll take this through two levels, what you see with taking traditional applications or legacy apps and you virtualize them, and now you want this mobility where you can move the application around anywhere, all-flash or on-prem or into the cloud, that's one form of movement. Modern applications are distributed, right? There are a collection of processes, different data sets and the application's much more like a pipeline. And so when you look at data from a view of pipeline, you have to stop thinking about your silo that's wrapped around your one tool that you as a developer may have a responsibility for in the product or the code. >> Your God box, as it were, right. >> You got to figure out how does it work in a pipeline with others, how are you going to ingest data and hand off data? So in a data-centric architecture, we're trying to advocate that there's a value in shared architectures and in addition to this, there's been this whole market that's grown up over the last decade initially around analytics where their architectures were designed around DAS architectures. And you have to look back a little bit to get a understanding of where we are today which was, you go back ten or twelve years ago, it was really easy with the par of intel to bury a disc-based storage rate, no matter what size it was and which vendor put it out. You could saturate the IL bandwidth. Now we're at a day and age today, shared accelerated storage, fast network interconnect with non-viable memory express over fabric whether we're talking ethernet or fiber channel. I now have the latency that's within ten microseconds of direct attach storage. I get all the benefits of shared. And I get some new architectural models that may help me with costs and efficiencies. And so you're starting to see vendors in the software space follow in suit and so, for example, you've got Vertica releasing support for S3 on-prem. You've got VM Ware adding more fuel around VVOLS and interoperability between VVOLS, vSAN, and VM Cloud. There's more partners that have more activity going on that I can't share because they've got announcements coming through the second half of the year but vCloud Air just published in July a new paper on HDFS on remote storage regardless of the protocol so you're seeing all these DAS-centric vendors start to say, alright, our customer-base is telling us they need a shared model. So shared accelerated, flash, NVMe, NVMe over fabric, it's going to fuel new architectures that are more flexible. >> So I want to follow up with that because you're right, the data pipeline is elongating and it's getting quite complex. I mean if you're an AWS customer, which we are actually, if you use kinesics, DynamoDB, EC2, S3, you know Red Shift, etc. Those are all sort of different proprietary APIs. Sometimes you don't know what you should do where until after you get the bill. >> Right. >> Can you help solve that problem for customers and simplify that or are you just a piece of that chain? >> So we have a component within the chain but we're working with our field and our field technologists to help advise customers particularly around what I'd call like a cloud-first strategy. So, if we look outside of storage and you're looking in the cloud developers and it's function as a service, for example. >> Right. >> So we use our own case study, right, Pure One. We got hooked into function as a service within our provider. And what we've found was our ability to use multiple clouds, our ability to go hybrid-cloud, and our ability to actually take our analytics and be able to package it up and deliver it to dark side customers that, there's about a third of our customers that won't allows for their units to phone home, okay? Three-letter acronyms that run in the federal space. Cloud-first meant that we just take that function as a service and instead of making the direct API call put it in a container. Now once you're containerized, I can run it on any cloud. Right, and now again, cross-public cloud, hybrid, into private, and it gives you a lot of flexibility. So we're working on architectures and educational conversations, not just about the data pipeline and how your data has to transform as it goes through these different phases, but also at the higher level, really going to be leaning in on containerization and so the customers can have greater mobility, and again, we'll use our own use-case and evolution of Pure One is the front and center message there. >> I'd love to get your perspective, kind of changing the topic, on the ecosystem evolution. You've observed the VM Ware ecosystem. You remember well, I mean it's just strange that EMC ended up with this asset, right? I mean it's kind of unnatural and all of a sudden, boom, it explodes, and you had this storage company somewhat controlling, you had the storage cartel kind of which, VM Ware wanted to placate, so that was good, that sort of was a bulwark against EMC having too much control. Now you see Del's ownership, you see the AWS relationship. As an ecosystem partner who's now reached escape velocity and beyond, what do you make of all this? >> I think you have to look across Pat's time and before Pat to Diane, right? Diane made it clear, right, when there was acquisitions in play for VM Ware, right, she said, we'll never be owned by a server vendor. And so storage vendor acquires EMC, and for all the blustering of EMC control, there was never anything that was proprietary towards EMC with VM Ware, right. >> Right. >> The focus was on the entire partner ecosystem. That's a good bat, right, let the harbor vendors go battle out for who's got best in class, just deliver the VM software to the market. Allow VM Ware to go innovate on different timeframe than the storage layer. Now that Del is in the ownership seat, you have the same answers from Pat, when he sits down with Charlie it's like, look, we're going to be independent, we're going to be agnostic, we're going to take you as a partner to help us build frameworks. So for example, we're one of the lead design partners on NVMe over fabric, we're doing technology previews with vSphere in the booth. We're the fastest growing VVOL partner. So I know I'm making plugs here but I don't think anything's changed, right. I think VM Ware's business model's been brilliant to not become tied to any hardware partner and focus on what you do better than anyone else which has been delivering virtualization and what I really like about this show, and tell me if you think so, right. AWS was shared last year, right? Containers have been shared at this show for about four years. This year was a focus, right, it was AWS, it was containers, it was automate everything, and then inherently it brings security in as an inherent component of the products, right? These are really bold, strong investments that they've made that are new, right. So you see the evolution of VM Ware, and we're partnering with them on a number of these initiatives and there's nothing to share now. That'll be next year. >> Well and you're right, Vaughn, the picture's getting clearer. I thought Pat's keynote was very good this year, and crisper and more cogent relative to the strategy than last year and previous years. It's really starting to come together. Now what about the AWS piece because that's also a company with whom you have a relationship. So does the VM Ware, AWS partnership, is that a tailwind for you guys? Or is it, hey, we're trying to get the attention of AWS, too. >> So I would say our, so we signed a formal VM Ware alliance relationship this year, and I would say it's progressing well. What we can share with the market right now is minuscule to what we'll be sharing, say later in the year, beginning of next year. But for right now where we're at is, so we're a direct-connect partner, gold-level sponsor for their conference, re:Invent. With VM Ware and AWS and Pure as a three-way alliance and partnership, VM Cloud, VM C, is going to add support for iSCSI, that's a second-half of the year initiative, or fourth-quarter initiative, and we'll be there as a lead development partner supporting that framework when it comes online. It's going to open a lot more flexibility for us and our joint customers about adopting either your own on-prem hardware or running it on the Amazon hardware. Make it fit your business model whichever way you want to roll but make it fully interoperable and move the data and the compute instances seamlessly and non-disruptively. >> Guys. >> It helps to be a hot company. >> I wish we had more time. I'm hearing accelerated momentum and maybe some teasers that Vaughn dropped, >> Yes. That maybe the CUBE needs to be, yeah. >> We'll stay in touch. >> We'll get some more interviews. >> Yeah. >> (Laughs) Vaughn, thanks so much for joining Dave and me and sharing all this exciting news that's going on, and like I said, accelerated momentum, pun intended by the way. >> Thank you, thanks guys. >> Great to see you. >> We want to thank you for watching the CUBE for Dave Vellonte, I'm Lisa Martin with the CUBE at VM World Day One from Las Vegas, stick around, we'll be right back. (funky music) >> Hi, I'm John Walls. I've been with the CUBE for a couple years.
SUMMARY :
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Stewart Mclaurin, White House Historical Association | AWS Public Sector Summit 2018
>> Live, from Washington, D.C. It's theCUBE, covering the AWS Public Sector Summit 2018. Brought to you by Amazon Web Services, and its ecosystem partners. (futuristic music) >> Hey, welcome back everyone. We're live in Washington, D.C. for Amazon Web Services Public Sector Summit. This is their big show for the public sector. It's like a mini reinvent for specifically the public sector. I'm John Furrier, your host, with Stu Miniman, my co-host this segment, and Stewart Mclaurin, president of the White House Historic Association, is our guest. I heard him speak last night at a private dinner with Teresa Carlson and their top customers. Great story here, Amazon success story, but I think something more we can all relate to. Stewart, thank you for joining us and taking the time, appreciate it. >> Thanks John, it's just great to be with you. >> Okay, so let's jump into it; what's your story? You work for the White House Historical Association, which means you preserve stuff? Or, you provide access? Tell the story. >> Well, we have a great and largely untold story, and a part of our partnership with Amazon Web Services is to blow that open so more people know who we are and what we do, and have access to the White House, because it's the people's house. It doesn't belong to any one particular president; it's your house. We were founded in 1961 by First Lady Jacqueline Kennedy, who realized that the White House needed a nonprofit, nonpartisan partner. We have no government funding whatsoever, completely private. So we fund the acquisition of art, furnishings, decorative arts for the White House, if a new rug is needed, or new draperies are needed on the State Floor, or a frame needs to be regilded. We also acquire the china, the presidential and first lady portraits that are done; we fund those. But more importantly, in my view, is our education mission that Mrs. Kennedy also started, to teach and tell the stories of White House history going back to 1792, when George Washington selected that plot of land and the architect to build that house that we know today. So we unpack those stories through publications, programs, lectures, symposia, and now this new multifaceted partnership with AWS. >> Let's talk about, first of all, a great mission. This is the people's house; I love that. But it's always the secret cloak and dagger, kind of what's going on in there? The tours are not always, they're probably packed when people go through there, but the average person on the street doesn't have access. >> Sure, well, your cable news channels handle the politics and the policy of the place. We handle the building and the history, and all that's taken place there, including innovation and technology. If you think of Thomas Edison and Alexander Graham Bell, and others that evolved their early technologies through the White House, about 500,000 people get a chance to go through the White House every year. And when you think about in that small space, the president and his family lives, the president and his staff work, it's the ceremonial stage upon which our most important visitors are received, and then about 500,000 people schlep through, so you imagine 500,000 people that are going through your house, and all of that takes place. But it's very important to us for people to be able to see up close and personal, and walk through these spaces where Lincoln walked, and Roosevelt worked. >> Is that what the book you have, and share the book 'cause it's really historic, and the app that you have with Amazon, I think this is a great-- >> Sure, this is a real prize from our office. Mrs. Kennedy wanted us to teach and tell the stories of White House history, and so the first thing she wanted was a guide book, because the White House never had one. So in 1962, she published this guide book with us, and this is her actual copy. Her hands held this book. This was her copy of the book. Now, we continue to update this. It's now in its 24th edition, and each new edition has the latest renovations and updates that the latest president has added. But it's now 2018. So books are great, but we want to be able to impart this information and experience to people not only around Washington, who are going through the White House, but across the country and around the world. So this app that we've developed, you get through WHExperience at the App Store, you have three different tours. If you're walking through the White House, tours are self-guided, so unless you know what you're looking at, you don't know what you're looking at. So you can hold up an image, you can see, it brings to life for you everything that you're looking at in every room. Two other types of tours; if you're outside the White House in President's Park, it will unpack and open the doors of these rooms for you virtually, so you can see the Oval Office, and the Cabinet Room, and the Blue Room, and the Green Room. If you're around the world, there's a third tour experience, but the best part of it is, empowered by Amazon recognition technology, and it allows people to take a selfie, and it analyzes that selfie against all presidential portraits and first lady portraits, and the spatial features of your face, and it will tell you you're 47% Ronald Reagan, or 27% Jackie Kennedy, and people have a lot of fun with that part of the app. >> (laughs) That's awesome. >> Stewart, fascinating stuff. You know, when I go to a museum a lot of times, it's like, oh, the book was something you get on the way home, because maybe you couldn't take photos, or the book has beautiful photos. Can you speak a little bit about how the technology's making the tours a little bit more interactive? >> Sure, well we love books, and we'll publish six hardbound books this year on the history of the White House, and those are all available at our website, whitehousehistory.org. But the three facets of technology that we're adapting with Amazon, it's the app that I've spoken about, and that has the fun gamification element of portrait analysis, but it also takes you in a deeper depth in each room, even more so than the book does. And we can update it for seasons, like we'll update it for the Fall Garden Tour, we'll update it for the Christmas decorations, we'll update it for the Easter Egg Roll. But another part of the partnership is our digital library. We have tens of thousands of images of the White House that have literally been in a domestic freezer, frozen for decades, and with AWS, we're unpacking those and digitizing them, and it's like bringing history to life for the first time. We're seeing photographs of Kennedy, Johnson, other presidents, that haven't been seen by anybody in decades, and those are becoming available through our digital library. And then third, we're launching here a chatbot, so that through a Lex and Polly technology, AWS technology, you'll be able to go to Alexa and ask questions about White House history and the spaces in the White House, or keyboard to our website and ask those questions as well. >> It's going to open up a lot of windows to the young folks in education too. >> It is. >> It's like you're one command away; Hey, Alexa! >> It takes a one-dimensional picture off of a page, or off of a website, and it gives the user an experience of touring the White House. >> Talk about your vision around modernization. We just had a conversation with the CEO of Tellus, when we're talking about government has a modernization approach, and I think Obama really put the stake in the ground on that; former President Obama. And that means something to a lot of people, for you guys it's extending it forward. But your digital strategy is about bringing the experience digitally online from historical documents, and then going forward. So is there plans in the future, for virtual reality and augmented reality, where I can pop in and-- >> That's right. We're looking to evolve the app, and to do other things that are AR and VR focused, and keep it cool and fun, but we're here in a space that's all about the future. I was talking at this wonderful talk last night, about hundreds of thousands of people living and working on Mars, and that's really great. But we all need to remember our history and our roots. History applies to no matter what field you're in, medicine, law, technology; knowing your history, knowing the history of this house, and what it means to our country. There are billions of people around the world that know what this symbol means, this White House. And those are billions of people who will never come to our country, and certainly never visit the White House. Most of them won't even meet an American, but through this app, they'll be able to go into the doors of the White House and understand it more fully. >> Build a community around it too; is there any online social component? You guys looking around that at all? >> All of this is just launched, and so we do want to build some interactive, because it's important for us to know who these people are. One simple thing we're doing with that now, is we're asking people to socially post and tag us on these comparative pictures they take with presidents and first ladies. So there's been some fun from that. >> So Stewart, one of the things I've found interesting is your association, about 50 people, and what you were telling me off-camera, there's not a single really IT person inside there, so walk us through a little bit about how this partnership began, who helps you through all of these technical decisions, and how you do some pretty fun tech on your space. >> Unfortunately, a lot of historical organizations are a little dusty, or at least perceived to be that way. And so we want to be a first mover in this space, and an influencer of our peer institutions. Later this summer, we're convening 200 presidential sites from around the country, libraries, birthplaces, childhood homes, and we're going to share with them the experience that we've had with AWS. We'll partner or collaborate with them like we're already doing with some, like the Lincoln Library in Illinois, where we have a digitization partnership with them. So with us, it's about collaboration and partnership. We are content rich, but we are reach-challenged, and a way to extend our reach and influence is through wonderful partnerships like AWS, and so that's what we're doing. Now another thing we get with AWS is we're not just hiring an IT vendor of some type. They know our mission, they appreciate our mission, and they support our mission. Teresa Carlson was at the White House with us last Friday, and she had the app, and she was going through and looking at things, and it came to life for her in a new real and fresh way, and she'd been to the White House many times on business. >> That's great; great story. And the thing is, it's very inspirational on getting these other historic sites online. It's interesting. It's a digital library, it's a digital version. So, super good. Content rich, reach-challenged; I love that line. What else is going on? Who funds you guys? How do you make it all work? Who pays the bills? Do you guys do donations, is it philanthropy, is it-- >> We do traditional philanthropy, and we'd love for anybody to engage us in that. During the Reagan Administration in 1981, someone had the brilliant idea, now if I'd been in the room when this happened, I probably would have said, "Okay, fine, do that." But thank goodness we did, because it has funded our organization all these years. And that's the creation of the annual, official White House Christmas ornament, and we feature a different president each year sequentially so we don't have to make a political decision. This year, it's Harry Truman, and that ornament comes with a booklet, and it has elements of that ornament that talk about those years in the White House. So with Truman, it depicts the south balcony, the Truman Balcony on the south portico. The Truman seal that eventually evolved into being the Presidential Seal. On the reverse is the Truman Blue Room of the White House. So these are teaching tools, and we sell a lot of those ornaments. People collect them; once you start, you can't stop. A very traditional thing, but it's an important thing, and that's been a lifeblood. Actually, Teresa Carlson chairs our National Council on White House History. John Wood, that you just had on before me, is on our National Council on White House History. These are some of our strong financial supporters who believe in our mission, and who are collaborating it with us on innovative ways, and it's great to have them involved with us because it brings life in new ways, rather than just paper books. >> Stewart, I had a non-technical question for you. According to your mission, you also obtained pieces. I'm curious; what's the mission these days? What sort of things are you pulling in? >> Well, there's a curator in the White House. It's a government employee that actually manages the White House collection. Before President and Mrs. Kennedy came into the White House, a new president could come in and get rid of anything they wanted to, and they did. That's how they funded the new, by selling the old. That's not the case anymore. With the Kennedys, there's a White House collection, like a museum, and so we'll work with the White House and take their requests. For example, a recent acquisition was an Alma Thomas painting. Alma Thomas is the first African American female artist to have a work in the White House collection; a very important addition. And to have a work in the White House collection, the artist should be deceased and the work over 25 years old, so we're getting more of the 21st century. The great artists of the American 20th century are becoming eligible to have their works in the collection. >> Stewart, thanks so much for coming on theCUBE and sharing your story. It's good to see you speak, and thanks for the ornament we got last night. >> Sure. Well, you've teased this ornament. Everybody's going to want and need one now, so go to whitehousehistory.org. >> John, come on, you have to tell the audience who you got face matched recognition with on the app. >> So who did you get face matched with? >> I think I'm 20% James Buchanan, but you got the Gipper. >> I'm Ronald Reagan. Supply-side economics, trickle-down, what do they call it? Voodoo economics, was his famous thing? >> That's right. >> He had good hair, John. >> Well, you know, our job is to be story tellers, and thank you for letting us share a little bit of our story here today. We love to make good friends through our social channels, and I hope everyone will download this app and enjoy visiting the White House. >> We will help with the reach side and promote your mission. Love the mission, love history, love the digital convergence while preserving and maintaining the great history of the United States. And a great, good tool. It's going to open up-- >> Amazon gave us these stickers for everybody who had downloaded the app, so I'm officially giving you your downloaded app sticker to wear. Stu, this is yours. >> Thank you so much. >> Thanks guys, really appreciate it. >> Thank so much, great mission. Check out the White House-- >> Historical Association. >> Historicalassociation.org, and get the White House app, which is WHExperience on the App Store. >> That's right. >> Okay, thanks so much. Be back with more, stay with us. Live coverage here at AWS, Amazon Web Services Public Sector Summit. We'll be right back. (futuristic music)
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covering the AWS Public and taking the time, appreciate it. to be with you. Tell the story. and the architect to build But it's always the and all of that takes place. and so the first thing she it's like, oh, the book and that has the fun gamification element It's going to open up a lot of windows and it gives the user an experience is about bringing the and to do other things and so we do want to and what you were telling me off-camera, and she had the app, And the thing is, it's very inspirational and it has elements of that ornament the mission these days? and the work over 25 years old, and thanks for the ornament so go to whitehousehistory.org. who you got face matched but you got the Gipper. trickle-down, what do they call it? and thank you for letting us share of the United States. so I'm officially giving you Check out the White House-- and get the White House app, Be back with more, stay with us.
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Craig Stewart, SnapLogic | SnapLogic Innovation Day 2018
>> Narrator: From San Mateo, California, it's theCUBE, covering SnapLogic Innovation Day 2018. Brought to you by SnapLogic. >> Hey, welcome back here, Jeff Frick here with theCUBE. We're at the crossroads, it's 101 and 92 in San Mateo, California. A lot of popular software companies actually started here, I can always think of the Siebel sign going up and we used to talk about the movement of Silicon Valley from the chips down in the South Bay and Sunnyvale, and intel, really to a lot of software here in the middle of the peninsula. We're excited to be here at SnapLogic's headquarters for Innovation Day, and our next guest is Craig Stewart, he's the VP of product management. Craig, great to see you. >> Thank you very much. Welcome. >> Absolutely So, we're talking about API's, and we go to a lot of tech shows and the API economy is something that's talked about all the time. But really that has evolved for a couple reasons. One, is the proliferation of Cloud services, and the proliferation of applications in the Cloud services. We all know if you go to Google Cloud Next or Amazon re:Invent, the logo slide of absent services available for these things is tremendous. Give us kind of an update, you've been involved in this space for a long time, how its evolving what you guys are are working on here at SnapLogic. >> What we've seen change of late, is that not only is there a requirement for our customers to build API's, but also to then allow those API's to be consumed by their partners and networks out there. As a part of that, they may need to have more management of those API's, then we provide. We're very good at creating API's with inbound and outbound payload, parameters, all of those things, so we can create those data services via our API's, but customers then need to have a requirement now to add some functionality around. What about when I have a thousand users of these, and I need to be able to throttle them and those kinds of things. What we've seen happening is there's been this space of the full lifecycle API management technologies, which have been available for some time, and amongst those we've had Google Apigee kind of being the benchmark of those with the Apigee Edge platform, and in fact what we've done in this latest release is we've provided engineered integration into that Apigee Edge platform so that the API's that we create, we can push those directly into the Apigee Edge platform for them to do the advanced authentication, the monetization, the developer platform around it to develop a portal, all of those kind of things. In addition to that, we've also added the functionality to generate the open API specification, Swagger, as it's known, and to be able to take that Swagger definition to having generated it, we can then actually drop it into the API gateways provided by all of the different Cloud vendors. Whether it's Amazon with their API gateway or the Aggre gateway, all you need to do is then take that generated Swagger definition, and this literally is a right-mouse button, "open" API, and it generates the file for you, from there just drop that into those platforms and now they can be actually managed in those services directly. >> I want to unpack API lifecycle management, cos just for a 101 for people that aren't familiar. We think of API's and we know applications or making calls, and it's, "I'm sending data from this app to that app, "and this is pulling information from that app to this app." That's all pretty straightforward, but what are some of the nuances in lifecycle management of API's that your typical person really hasn't fought through that are A, super important and only increasing in relevance as more and more of these systems are all tied together. >> The use of those API's, some of the things around them that those platforms provide is some advanced authentication. They may be using, wanting to use OWA two-factor authentication, those kind of things. They may want to do some protocol translation. Many customers may know how to consume a SOAP service... generally Legacy, these days-- >> So funny that SOAP is now Legacy (laughs) >> It just cracks me up. I remember, the hottest thing since sliced bread >> Oh yeah! Oh yeah! I still have the Microsoft Internet Explorer four T-shirt-- >> When it was 95 Box too, I'm sure. But that's another conversation for another day. (laughs) >> The management of those API's adding that functionality to do advanced authentication, to do throttling... If you have an API, you don't want all of your back end systems to suddenly be overwhelmed. >> Jeff: Right. Right. >> One of those things that those full lifecycle platforms can do is throttle so that you can say this user may have only 10 requests a minute or something like that, so that stops the back end system being overwhelmed in the event of a spike in usage. That helps with denial of service attacks and those kind of things where you're protecting the core systems. Other things that they can do is the monetization. If you want to atrially expose an API for partners to consume but you want to charge them on that basis, you want to have a way of actually tracking those things to then be able to monetize that and to provide the analytics and the billing on top of it. There's a number of those different aspects that the full lifecycle provides on top of what we provide which is the core API that we're actually creating. >> Right. Is it even feasible to plug an API into a Cloud-based service if your service isn't also Cloud-based cos as you're speaking and talking about spikes, clearly that's one of the huge benefits of Cloud, is that you have the ability to spike whether it's planned or unplanned to massive scale depending on what you're trying to do and to turn that back down. I would imagine (laughs) if your API is going through that platform and you're connecting to another application, and it's Pepsi running a promotion on Superbowl Sunday, hopefully your application is running in a very similar type of infrastructure. >> Absolutely. You do have to plan for that elastic scalability. And that's one of those things with the SnapLogic platform, is it has been built to be able to scale in that way. >> Right. Now there's a lot of conversation too around iPass and integration platforms as a service. How do you see that mapping back to more of a straightforward API integration. >> What we're talking about in terms of API integration here, and the things that we've just recently added, this is the consumption of our API's. The iPass platform that we actually provide consumes API's, all sorts of different API's, whether they're SOAP or REST and different native API's of different applications. That we do out of the box. That is what we are doing, is API integration. >> Right. >> The new functionality that we've introduced is this added capability to then manage those API's from external systems. That's particularly where those external systems go beyond the boundaries of a company's own domain. It's when they need to expose those API's to their partners, to other third parties that are going to want to consume those API's. That's where you need those additional layers of protection. Most customers actually use those API's internally within their organization, and they don't need that extra level of management. >> Right. Right. But I would imagine it's an increasingly important and increasingly common and increasingly prolific that the API integration and the API leverage is less and less inside the building and much much more outside the building. >> It is certainly going a lot more outside the building because customers are recognizing their data is an asset. >> Right. Right. Then having it be a Cloud broker, if you will, just adds a nice integration point that's standardized, has scale, has reliability, versus having all these point-to-point solutions. >> Yeah, absolutely. >> I was going to say, As you look forward, I can't believe we're May 16 of 2018 already (laughs), the years halfway over, but what are you looking forward to next? What's kind of on the roadmap as this API economy continues to evolve, which is then going to increase the demands on those API's integration, those API's in management, as you said the lifecycle of the way all this stuff works together, what's kind of on the roadmap if we talk a year from now, what are we going to be talking about? >> There's a lot of... settling down of what we've delivered that's going to take place, and on top of that, then the capabilities that we can add to add some additional capabilities that the customers want to use, even internally. Because even internally where they're not using a Cloud service, they have requirements to identify who in an organization is utilizing those things. So additional capabilities without having to go beyond the boundaries of the customers own domain. That's going to be some things like authentication, it's going to be some additional... Metrics of what's actually being used in those API's, the metrics on the API's themselves in terms of how are they performing, how frequently are they being called, and in addition to that, what's the response time on those things? So there's additional intelligence that we're going to be providing over and above the creation of the API's that we're looking to do for those customers, particularly inside the organization. >> It's very similar requirements but just different, right, because organizations, take a company like Boeing, or something, is actually not just one company, there's many, many organizations, you have all kinds of now with GDPR coming out, cut of data, privacy and management restrictions, so even if it's inside your four walls, all those measures, all those controls are still very very relevant. >> Very much so. Providing some additional capabilities around that is pretty important for us. >> Alright. Well Craig, you're sitting right on top of the API economy, so I think you'll keep busy for a little while. >> (laughs) That's for sure. >> Thanks for taking a few minutes to stop by. >> Thank you. >> He's Craig Stewart, I'm Jeff Frick, you're watching theCUBE from SnapLogic in San Mateo, California. Thanks for watching. (techno music)
SUMMARY :
Brought to you by SnapLogic. and intel, really to a lot of software Thank you very much. and the API economy is something kind of being the benchmark of those from that app to this app." that those platforms provide remember, the hottest thing since conversation for another day. adding that functionality to Jeff: Right. and the billing on top of it. and to turn that back down. to be able to scale in that way. to more of a straightforward and the things that we've that are going to want and the API leverage lot more outside the building broker, if you will, and in addition to that, all those measures, all those controls around that is pretty important for us. busy for a little while. few minutes to stop by. in San Mateo, California.
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Vaughn Stewart, PureStorage | VeeamOn 2018
>> Announcer: Live from Chicago, Illinois it's the CUBE, covering Veeamon 2018. Brought to you by Veeam. >> We're back in Chicago, Veeamon 2018, you're watching the CUBE, the leader in live tech coverage. We go out to the events, we extract the signal from the noise. My name is Dave Vellante and I'm here with my co-host Stu Miniman. Day one of our two day coverage of Veeamon, On our second year. Vaughn Stewart is here who is the vice president of Technology at Pure Storage, Cube alum, good friend. Great to see you man. >> Good to see you Dave, Stu. >> Dave: Thanks so much for coming on. >> Vaughn: Great to be back. >> So Pure, you know, I remember when you joined Pure and you were like, "Dave, this is going to be the rocket ship of a lifetime." it's turned out to be the case. First company since NetApp to hit a billion dollars in the storage business. It's like independent storage companies are back. >> Yeah. (laughs) >> So give us the update, what's happening at Pure? >> So fantastic year. Wrapped up end of January, right. So first independent storage company to hit a billion dollars. Actually, we're kind of on the cusp of maybe being the the fastest infrastructure company, if not the fastest tied with being the fastest to hit a billion dollars. So the growth rates been great, the products, obviously, have been off the charts. Whether you're looking at it from an analyst's perspective, you know, the gardener reports, the IDC market scape, so if you look at from the customers perspective with the NPS scores, right. Just crushing in terms of the products, the customers stating that we're not overstating the capabilities, and we make some pretty bold statements. But when you kind of boil it back to where we're at now, I think our focus is helping customers adopt a data centric architecture as a part of their IT or data center modernization plans, right. This is, we've kind of gone through this phase of like virtualizing everything, now everything's in the cloud and now we're starting to mature a little bit and we're always looking at this tsunami of data that's being created and it's more around, where's your data going to reside? Because there's going to be some gravity around it and bring the compute to where the data should reside. And so our products and our strategy is to help customers again, this data-centric architecture, adopt new technologies that are going to help them radically shift how they operate, changing the cost of operations, changing the complexity to either let an existing storage team scale to a larger capacity per full-time, you know, FTE or to allow actually the application teams or the private cloud teams to just manage their infrastructure stack, right. We're seeing we're seeing kind of growth in both areas. I think beyond that, our technology with our evergreen storage as a subscription model has also been able to be transformative for Enterprise about how do they acquire, refresh, and introduce new technologies within the storage space. And so it's been pretty exciting. >> So let's talk about some of that. I remember, I've I've been around a long time Stu, as you know, so Al Shughart, the legend, once told me when I was just a pup trying to understand the business. He said, "Dave, the storage business is simple. The customers want it to be dirt cheap, rock solid, and lightning fast." >> Vaughn: Yeah. >> This is the days of spinning discs, which we're kind of dirt cheap, but they really weren't that rock solid and they really weren't that lightning fast. So you guys actually delivered on that promise but you added some other things. Simplicity, the business model of reduced friction. You mentioned Evergreen, so it's not, obviously, not just about flash, where we say, "oh, flash, Pure storage flash, we have flash too." It's so much more than that. The way you positioned it just now the company in terms of data centricity. And, as they say, the business model innovations have really worked well for you. You've been able to stay ahead of the competition. I wonder if you could comment. >> Sure. So I, for your audience, I think it's important to maybe back up a bit. Pure was born in in the the wave of a number of all flash arrays. >> Dave: Yeah. Right? And a fair amount of them were acquired by large existing storage vendors. And I think now that the dust has settled a bit, you know, we were kind of the phoenixes that rose through those ashes, if you will, within the storage space and I think, really, the key driver there was, it wasn't about performance. Flash makes everything faster. >> Dave: Right. It was about a combination of the business model, the operational simplicity, but also, what I would call, the Tier One Feature Sets, right. You had to deliver on six nines of greater availability. You had to have all the data management capabilities to plug into a large partner ecosystem like veeam, which, you know, we're at Veeam live and that was kind of what I would call Act one of Pure, which was, you know, flash ray based, you know, storage for your traditional enterprise apps. Last year we introduced flash blade, right. This was a radically different architecture. It was to scale out a scale out blade-based storage platform that scaled capacity and performance linearly. And the adoption in that space has been this next-generation apps, which... Are just..the sets are growing, you know, out of control and beyond what we would have ever expected with an Enterprise app. So whether it's AI, machine learning, deep learning, analytics, or this new use case we're seeing, which is rapid data recovery. The flash blade, because of the combination of its low latency and massive parallel throughput, has really been a big growth vector for us and it's kind of act two, if you will, of Pure Storage. >> Dave: Go ahead Stu. >> Yeah, Vaughn I'd love to hear more your thoughts on, kind of, an application proliferation. so I think back, you know, you and I lived through that wave of virtualization. While I love virtualization, one of the challenges I had with it was I could take my old application that was probably already too long in the tooth and stick it in a VM and then keep it for another five to ten years because it didn't care about the hardware, their OS, and all that standpoint. Today, talk about cloud native apps, talk about IOT and analytics and all of these micro services and everything like that. It's a huge impact on infrastructure and how we build things. It brings up to speed how we bridge from, kind of, the old world and the new world. >> Yeah, I'm glad that you asked this question. I wish you would be coming to our conference next week - >> Stu: Well, Dave will be there. >> because we'll have a session discussing this and it'll include an internal case study. And so that's all the details I can give right now. For a long time I think a lot of IT vendors, particularly, those who made hardware products, try to position this on-prem versus the cloud, right. and it was really the wrong mindset. Cloud is just one more deployment model for an organization to look at. The question that I think organizations have is, what fits where? And I think, to your point, if you're looking to build a new application or re-platform an existing, what you have today versus in the past was, you had a contained set of APIs and interfaces to work with, right. If you were building on, say, you know, a database vendor's enterprise business suite that was the tools that you got to use. Today you look at what's available, an open source or in the public cloud space, and you get to build a massively disaggregated application that's comprised of functions and and microservices, right. And it gets to leverage these notions of scaling on demand and being being very elastic. What I would share with you and what we discussed with customers is, your development team will want to go as fast as they can and leverage all these new tools and they're iterating very quickly, and the cloud is an ideal platform for that. But you need to plan and look forward to, around what's the the volume of data that you may be dealing with? What's the access requirements of that data over time? And where's it going to be a better position? Should it sit in the cloud? Should it sit on Prem? Should it sit in a private to public cloud hybrid type of architecture model and leverage, say, the compute and all the software agility within the cloud and yet still have stewardship over your data and not have to deal with with maybe unforeseen things like charges per, you know, API call or egress charges things of that nature. >> And Edge as the whole, >> And so I'm grossly simplifying a lot this. but these are the conversations that you get within the enterprise, which is where the sweet spot is. These are real considerations that that they have right there past the is cloud secure or, you know? They're past the data sovereignty type of concerns. They're more around how is this going to scale long-term because, for example, I'll give you an example. So we rolled out meta, which is our AI as part of our support for our products. This all getting ahead of the customers and predicting faults, getting them... This is what helps us achieve greater than six nines availability across the entire fleet for the last two and a half years, right. It's, it's getting ahead of the problems. When we work on looking at some of the AI that we create around meta and we want to test it, we have to download a year's worth of phone home data from the cloud. That takes 45 days to download today and it's not going to get any faster as the install base gets larger, right. And so those are challenges that you have to look at and say, maybe I started in the cloud but maybe I need to look at something in a hybrid model because it's going to impact my business agility. And so these are conversations that we can have and our architects have with customers based on whatever their criteria or forecast look like. >> So just about a year ago Scott Dietzen stepped down as CEO, brought in Charlie - >> Vaughn: Yeah >> new leader. It was kind of, kind of interesting, it was right on the heels of Frank Slootman doing something similar. Frank Slootman just stepped down as chairman and so how's the new leadership going? What, what has Charlie brought? I can't wait to interview him next week on the CUBE but give us your take as somebody who's been an industry observer and, obviously, a long-time Pure employee. >> So ,so a great question. So just for the audience to know, so Dietzen is still with us, right. He stepped down from being the CEO and is now the chairman of the board. and I owe a large gratitude of debt to Scott. Scott brought me into Pure and I'm always encouraged when, you know, every now and then you get that that direct email from him, you know, you know, keep, you know, keep being a thorn in someone's side and push this forward. That was a little self-serving, so I apologize. But what I like about Charlie is, and, and understand I was, I was with Ned F for 13 years, right. And so we did this large growth cycle, not as early as with Pure, but going through a lot of the same growth pains and and whatnot that we have today. But we did all that growth under Worman Joven before they changed over. What was nice about Scott is, he told me on day one that he didn't know how far he would take Pure but it was apparent to him that he had taken it as far as he could, he would find his, his, his heir and obviously Charlie was the choice. And what Charlie's brought in has been a lot of structure, right. The formation of business units, a lot of accountability, a lot of, what I would say, that maturation phase from startup, right. That's kind of grown to the, to the the maximum output of your current organizational structures, to looking forward into a structure that that is going to allow us to scale better over time, right. Continue to grow as well as.. I think Charlie be the first to tell ya, you know, Pure's on a trajectory to hit two billion dollars and can do that on inertia in the current products, right. Charlie's focus or one of Charlie's focuses over the last handful of months is, is, what are we going to become two years from now and what investments do we need to start making in the near term to get prepared for two years from now? >> So I, I brought up Frank Slootman who's in the service now because I know, I know Frank and Scott were close, right? There's some board action going on there over the years, they're part of the Silicon Valley mafia with the Mai Bucherii. But but I, and we can joke about that but there's a there's a culture of succession that has really taken hold in in certain parts of the valley and, and again, very similar to what we saw as service now, where was the new guy was brought in to take them to the next level. And the existing CEO, you know, mature enough, you know, maybe, maybe worked so hard for all these years too, maybe felt like they need a little break. but still mature enough to say, okay, I know my limitations and I want to bring somebody else in. So it's been sort of this new thing and I want to tie it back to something we were talking to before on the CUBE. I mean, you guys hit escape velocity. When you look back at the sort of the virtualization craze with Three Par and Isilon, Data Domain, Compelling. Yeah, they kind of hit a billion-dollar status you know, they hit unicorn, but they never hit billion dollar revenue. And, and so now, and then the other thing you talked about was some of the bigger players decided to buy up flash companies. >> Vaughn: Yeah. >> And they said, you know, rather than pay 2.5 billion dollars for a data domain or Three Par, we'll spend a billion dollars or, in some cases, hundreds of millions of dollars and then we'll organically grow that internally. Did it work? Yeah, maybe yeah, you know. Maybe some of it, maybe not. But, but you guys stayed the course and are now on track to do two billion. >> Vaughn: Yeah >> So here's my question, long-winded sort of narrative babble, sorry about that. I used to question Worman Joven all the time Tucci, even. Can you stay independent? Right? That was the big question. You know, because Converged is coming. But now it looks like being an independent is actually in vogue. Best-of-breed is actually still a viable business model. >> So obviously I'm not in on the inside of whatever the board decisions may be. >> Yeah, but you're an observer who know this business. We're kind of talking about Vaughn the prognosticator, analyst, if you will. >> What I think is different today, and Stu and I were talking about this because we ran into each other over in the corner with Duncan. You know, the emergence of all the flash vendors and them getting acquired and really what's happened by and large is just the same old products just got flash injected into them and, you know, got, you know, the the vendors hope to get another decade out of them. But okay, they're faster, but it doesn't fundamentally change your business model or your operations and sometimes that's a good thing, right. For some customers, right, their change averse. >> Right, they don't want that disruption. >> Yeah. For us, right, we're trying to usher in now this this next wave of shared accelerated storage and it's a disaggregated model, right. Start to look up it at what, you know, in a commercial sense, if you will. What are the enter.. what are the the hyper scalars, you know, delivering, you know? They're not running data direct attached storage. They're not doing HCI, right? They've got pools of compute and pools of storage and it's either disk and cold or it's flash flash and hot and, you know, they've got network and it's all over Ethernet, so it's greatly simplified. We're trying to help our customers with, with that type of architecture. Whether they're looking at simplifying their private cloud or extending the private cloud to the public cloud, or what's even more interesting, as they look at like their data pipelines, you know, a lot of, you know.. There's, there's AI and analytics in every organization of every size. They may or may not sit inside the IT department but they tend to follow that model of eighths and software. So I'm just going to do it on DAS and I'm going to build this siloed cluster. And, you know, it must be cheap regardless of whatever the efficiency I get out of it. And what we're trying to help large organizations look at is data pipelines and flow and the flexibility that you gain by separating compute from storage and not having to worry about the performance issues or constraints of disk-based systems from a decade ago because technologies like flash and now with non-volatile memory Express and non-volatile memory expressed over fabrics, right. You're getting direct memory to memory communications from the servers to the storage. So you're getting all the benefits of pooling and sharing your storage with all the benefits of it without a local bus in terms of speed and performance. And so it can change, particularly, a large volume of data. You can change your agility. >> So that that is certainly a tailwind for you but it was a tailwind for a lot of companies and you have the product. Let's assume best product just for sake of argument. I'm sure you would agree. But best product doesn't always win, right? So what I'm hearing is there was business model innovation. >> Vaughn: Yeah. >> Obviously very strong go to market. You guys knew where all the skeletons were buried with all the reps that you guys hired. But there were other factors involved in your ascendancy, which maybe is independent of the structure of the industry because the industry structure is changing. It's going from, you know, now remote cloud services into these digital, this digital matrix and somehow you have to fit into that digital matrix and participate in that. >> Yeah, it's.. I think you brought up two points,\. So I think if you if you're going to be a start-up, to be successful, it's not just technology. You've hit the head on the nail there. Pure had.. the technology had to deliver, Pure had that. The business model was innovative, the marketing was off the hook, right? For a start-up, you know, we were punching above our weight but you also have sales, have sales force execution and, you know, you never know what you get when you walk into a start-up. But you've got to.. If you don't hit on all four of those dimensions then you don't achieve escape velocity. In terms of shifting from startup to, you know, becoming mainstream. Not only did we achieve a billion dollars last year, we were cashflow positive for the year and we were profitable for Q4, right? So that puts a lot of wind in ourselves as we go forward. You know, with, at the end of last year, a half a billion dollars in the bank and now a billion dollars in the bank. You know, for us to go you know figure out what we're going to grow and go into. I think moving forward and being independent, I think we'll see, right? I think there's always a tick-tock in our industry, right? Things are distributed, they're centralized, their distributed, I want one throat to choke, I want best-of-breed. I think with all the distributed apps and all the analytics platforms that are going to start to become more important than what we're used to in the X83 space. I think best-of-breed is starting to rise up right now and so I think the runway for Pure to stay independent is there. Don't get me wrong, we're going to have to do our works with plugging into clouds, right? And all those those ecosystems because customers want a transparent experience. But we'll be sharing some news on that, I think next week. >> Well and excited to here that. The cartel will continue to suck up startups, no question about it. But, you know, we love companies like Pure, put Nutanix in that mix and it was sad to us to see all their run of the virtualization comers, they just disappeared. Because if it's just the cartel building new products, you're not going to have the level of innovation that you get with VC funded startups in the valley. you just, you're just not. >> Well, in the US you're seeing, I mean, you're, in the US you're seeing VC investment starting to diversify a bit, right? >> Dave: Yeah >> Colorado's getting hot, the Boston area is, it has been there for a while but it's getting hot. >> IOT and security. >> And, you know, that's been the great thing about, you know, about IT in the US, right, is we've been an innovative landscape. I think the barrier has probably forced some innovators out based on just the cost of living. So, you know, who knows what the mix will look like a decade from now, but yeah, we're still going to be Silicon Valley centric for the near-term. >> So I love talking you because we can have these conversations. We were joking off-camera, we could go for 90 minutes, which we easily could. We got to, we got to go soon but let's talk about Veeam, relationship with Veeam. You guys are kind of birds of a feather in a lot of ways but, but take us through that. >> Yeah, so the opportunity to partner with Veeam was a no-brainer. There were synergies there, right? Pure and Veeam both trying to just disrupt legacy markets, doing it through simplicity, right? Riding the wave of, you know, virtualization as a primary business focus but not exclusive. our Net Promoter scores with both companies are off the charts, right. Customers love it and, you know, we're multiples higher than any of our competitors. And so bringing the technologies together were real simple. So last month we announced, four or five weeks ago we announced and released a new set of solutions and integrations. It was comprised around three areas of benefit, right? Accelerating backups, increasing the speed at which you could recover data, and adding a new level of agility within your ecosystem. So delivering those three value props were based on us supporting their Universal API adapters. So now that they can offload some of the backup process to array-based snapshots and that preserves the performance, makes the window collapse faster. That's where when production data sits on the flash array. We've also certified putting the flash blade behind the Veeam servers as a backup data repository and the benefits of that from a backup window are faster data ingestion times across your real estate. Obviously, smaller footprint, lower cost within the data center. The bigger impact on both of these is on rapid data recovery. So with Veeam, through their explorer integrations, you can pull files, disks, VMs, applications, right out of the array snapshots. If the array is still online but someone's just munched the data, if the array is no longer there and you need to pull from the flash blade, flash blade gives them a capability that they never had with disk, which is they can start because, you know, how Veeam recovers, right? They actually start the data services and recover them from the backup repository and then live migrate it back to the production environment. With the live, with the back and the data repository being all flash, now they can bring up a significant, if not all of your data back online and then trickle restore it back to the production data sets. We had a customer with a large distributed database that was on a more traditional disk backup system that was really focused on ingest, right? Make the backup window not so much focused on the restore times. It took them in excess of 36 hours to put back their database and this was the mission critical database to the organization. We've come in and replaced that. 36 hours is now 30 minutes. So is all flashes as repository for your backup for everyone? Maybe not for every organization but we're seeing a big growth ramp on that in the enterprise. The last piece that we've brought to market together in integrations is, integrating with their data labs. That's their environment to be able to on-demand create, test, and DEV infrastructures for you and that pairs really well with all flash arrays and snapshots because it's instantaneous, consumes no new storage, and our automatic QOS preserves that, preserves the resources for the production environment from the lab. And so those are our three areas: accelerate backups, rapid restores, and give you some agility with your test DEV. >> Okay and the agility in the ecosystem is oftentimes underappreciated, right? >> I'm amazed at the customers that I.. Large enterprise customers, right? Revenues in the tens of billions of dollars that you still meet with today, where they've half staffs that their job is to restore, you know, an Oracle database to an Oracle developer and that's all the guy does 40, guy or gal, does 40 hours a week, it's amazing. >> Right, Vaughn, great to see you again. >> Dave, awesome. >> Thanks so much for coming to the CUBE. We'll see you next week Pure Accelerate at San Francisco. We're there Wednesday, I believe, we're broadcasting. So look for all the things that Vaughn teased. He showed a little leg on some stuff, so we'll be covering that next week. We're back here tomorrow. Stu and I will be kicking off at 9:30 with Peter MacKay, so don't miss that. We're out for today, Veeamon 2018 the CUBE. See you tomorrow (electronic music)
SUMMARY :
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Steve Stewart, Vezt | Blockchain Unbound 2018
>> Announcer: Live from San Juan, Puerto Rico, it's the Cube, covering blockchain unbound. Brought to you by Blockchain Industries. (upbeat Cuban music) >> Hello there, and welcome back to our exclusive coverage. This is the Cube's coverage in Puerto Rico for Blockchain Unbound. We start week of variety of activities here on the island around blockchain, cryptocurrency, the decentralized internet, the future of work, the future of play, the future of society, all here, happening. My next guest is an entrepreneur. Steve Steward is the CEO and co-founder of that's V-E-Z-T. Really changing the game around music, relationship to fans, and using blockchain and tokens to enable that. Welcome to The Cube. >> Thank you so much John, it's great to be here. >> Thanks for coming on, so first talk a little bit about what your value proposition, what you guys are doing. Obviously, people who ever downloaded iTunes, and then said, "This sucks, let's go to Spotify." Now are going, "Hey, I'm on Instagram. "I have access to my artist directly." The internet is a response vehicle; one on one. Tell them about your opportunity. >> There's two value props. One for the consumer, right? So, if you're an artist fan, and you love a song. You love an artist. You want to be involved with that artist on a one to one basis, there's no way to do that right now. You can follow somebody on Twitter, you can like their YouTube, that doesn't connect you with them. Our platform let's you buy in, and by buy in I mean ownership. You own a piece of the IP with that artist in their song, so it's on a song by song basis. But if Ariana Grande's my favorite artist, I want to buy a little slice of her song for $10 or $100, I now have the opportunity to put that out there, and I can share in that royalty stream with her. And she and I will connect on a level. If she wants to take my information and send other things to me like concert tickets or backstage passes, that's possible now. So the value prop for the fan, is connection with the artist and ability to say, "I own a piece of that royalty stream. "I own a piece of that song." And on the artist side the value prop is, "I now get to actually share directly with my fans, "build that community directly. "There's no gate keeper like a label "or publishing company in the middle, "and I have the ability to reach out "and monetize directly based on demand and merit. "Then take that and do whatever I want "and build up my brand." >> So this is a great example where artists that have direct relationships, might be undervalued. Also, in a way there doing their own mini ICO, so to speak, with their fans by sharing in the future value of the success with the people that got 'em there. >> They are, we call it an ISO, Initial Song Offering. So just like a ticket on sale, it allows an artist to pick a time and date and say, "At noon on Thursday, I'm putting out 5% of my song "to raise $10,000." They pick the pricing, they pick the amount they want to put up, we admin the actual royalty stream for those people that put money into it, and the artist keeps the rest of it. >> I've seen a lot of pitches, I've seen a lot of stuff online, "Oh yeah, we're going to revolutionize "the new music industry, were going to use tokens." I've seen I feel pitches, but again, if you look at the smart money investors, they're looking at deals and saying, "Is there a network effect? "Is there a protocol of some sort in there?" Obviously you've identified a relationship that has tokenization or token economics built into the business model. Take a minute to explain that key tokenization. Why you're business is set for token economics? Why you, over someone else? >> So my backgrounds in the music business, I used to manage a band called Stone Temple Pilots for 20 years. Actually for 10 years, from 1990 to 2000. I had 20 other artist in that meantime. I understand the pain points from an artists perspective. I also know where the value is in the industry. It's in the publishing. Most of these entertainment businesses, the IP is where the real value is. Film, books, T.V., music, it's all in the underlying content. Not the distribution, not how many times I've downloaded it, but the actual ownership of the content. What we want to do, is put that in a basis so the artist can now take that on a fractional basis. We can use a tokenized product to let the fans buy in. The blockchain helps us track those rights, keep them secure, make them transparent, and allow the ownership to be shared between thousands or hundreds of thousands of people. >> And this also helps build community. I want to get your thoughts on something. I held a panel on Sundance this year, Sundance Film Festival, called The New Creative. What you're seeing emerging is a new artist. The new artists are digital native, their fan base is direct. Things we just talked about. But they're undervalued, because the gatekeepers, either the studios and or labels in your instance, are controlling distribution and they're also controlling the activities. So we all know what Apple's done with some of their artists, and artists have to go on the road and do all this work. Well digital changes all that, so from your perspective as a industry guru in music, how has digital changed that dynamic? And talk about this new artist breed, this new young upcoming digital generation of artists. >> There's two things. First, internet really hasn't delivered what it said it was going to the music community, right? When you had Napster come out, it's great for the fan base. The artist and the creators actually lost out. Music got valued from here to here. It went almost to zero. People were sharing files for free, so at some point we thought-- >> Regulatory tried to solve that legal-- >> Tried and tried, but once you build a generation on free, it's hard to change that. On the fan side it was great. There was a lot more distribution. On the artist and creator side, it wasn't so great. What we're trying to do is bring value back to that. We're going to use digital in a way that lets people share what they believe in, without these gatekeepers like you said; fully demand based. If I'm the small artist who plays banjo in Kentucky, but I've got a 100,000 fans who really love me, and they can show that by buying in, forget the labels. Forget the publishers. Forget the brands. I now have a direct connection. I'm earning a living directly from my fan base, which is how it should be. >> Kind of like we do open source content. We were talking about our business, you are enabling people to self-identify with the artist, letting the artist be open to that, make that handshake or if you will, digital handshake, and have a relationship beyond just being a fan. >> Most of the labels, in fact all the labels: Spotify, YouTube, Pandora. None of those platforms let the artist share directly with the consumer, right? If I say, "Look, I've got 20,000 streams today, "can you tell me who they were, no. "Can you show me where the downloads are, no." Why aren't they letting those people connect. The artist has a natural connection with their fans. >> That's because the tech platforms are optimized for a different business model. Look at Facebook, they're living in their own problem. Their success is almost killing them. They have this centralized data optimization for the wrong incentive. They're optimizing data for advertising, not user experience. In this case, you're saying, "Hey, lets use the infrastructure and crypto "to optimize the fan relationship and expand it." >> The reason artists get on stage, the reason they write a song, is to connect with people, right? We've disembodied that connection to the point where they're out there in the ether and the fans are over here. They're like, "How do we get together?" If we can bring that back, there's a very powerful connection there that we can take advantage of and let people actually make money from their craft. >> Well Steve, great to have you on The Cube because one, you have domain expertise, you're business model solid, and we've been saying yesterday and on The Cube that it's a reverse of the old stack model. The top of the stack is the business model. You nail the business model, the underlying plumbing will sort itself out. With that in mind, how are you guys looking at the plumbing? What are you doing here in Puerto Rico? Are you raising money? Are you doing an ICO? Take a little bit to explain your relationship to the plumbing under the hood, in the blockchain, crypto world. And then what you guys are doing here in Puerto Rico. >> We started building our platform the traditional way. We took traditional VC funding about a year ago. As we were building the platform, we understood the importance of a blockchain, some type of decentralized ledger that allows people to look transparently under the ownership stack. As we were building that, one of our engineers said, "hey, have you guys heard of an ICO?" we had no idea what this was. It was about a year ago. Got educated very quickly, dove deep on it, and realized there's an opportunity, not really for the fact that it's crypto, but to actually capitalize the company in a meaningful way. We want to scale this very quickly. We've got strategic partners in Asia, other parts of the world, that we need to grow very quickly into. We realized it was an opportunity to have. We did a raise close of December 1st; oron exchanges. >> An equity raise or a token raise? >> The token raise. We did a U.S. based PPM SAFT. >> So a security token. >> It's a utility token, but we followed a process that our legal advisors advised us. In the U.S., keep it as a PPM SAFT. If it's offshore, it's offshore. >> So accredited investors? >> Accredited investors only, small cap, try to keep it reasonable, because we don't need 100 billion dollars to build this platform right now. We're looking to get this in a traditional business sense, so we're building a real platform with a real team. We took advantage of that. We got listed on an exchange January 12th. At this point, we're head down in product. We're looking to launch this in 45 days at Coachella. We had an event two nights ago at South by Southwest. We came up here from Austin, so we're going back to California tomorrow. >> John: You're on a plane. >> Yeah, we're on a roadshow. We've got artist brand partners now. We're signing people, two or three artists a week that come in. We've got publishing catalogs that are coming on board realizing that there's a B to be played, because publishers only monetize the top two or 3% of their catalogs. The other 98% get no love. If they can put that on a retail platform like us, and allow consumers to buy directly into it, it's a whole windfall for them. >> Everyone's a media company these days. We've been saying it, and that's the new media model. You got a great formula, good luck. We'd love to keep in touch. >> Absolutely. >> What are you guys looking to do next six months as you get the product out the door? Ecosystem, you got to recruit more artists? What's the plan? >> My goal is 100,000 songs in the platform by the end of summer. Like I said, we're doing a lot of brand activations at music festivals. We see people, you know, exponential growth. Each song comes with an artist fan base. This builds into it. We're also supporting producers, co-writers, performers, the other guys that aren't on the stage. We realize this platforms for them, because the own live ownership in these songs, but have never had a way to monetize it. We're growing this very quickly. >> Steve Steward, CEO/co-founder of that's V-E-Z-T. Check 'em out. If you like music, this is a great way to actually take part in being a fan and owner of the actual property; great business model. We'll keep in touch. Thanks for sharing on The Cube. More live coverage here on The Cube, bringing you all the action, and extracting the signal from the noise. I'm John Furrier, thanks for watching. We'll be right back with more coverage after this break. >> Thanks guys, thanks John. (electronic instrumental music)
SUMMARY :
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Vaughn Stewart, Pure Storage & Prashant Jagannathan, Catalogic Software
(upbeat techno music) >> Hello, everyone, and welcome to this special Cube conversation here in Palo Alto. I'm John Furrier, co-host of the Cube. And we've got two great guests. Prashant Jagganathan, Technical Director of Global Alliances at Catalogic, and Vaughn Stewart, Cube alumni, good friend of the Cube, Vice-President of Technology at Pure Storage. Guys, welcome to this Cube Conversation. Good to see you. >> John, it's great to be here. Nice to see you, mate. >> So, you're on the road. You guys are a growing startup. You guys are doing great. Congratulations. >> Prashant: Thank you. >> So you guys, Catalogic, we've been covering you guys. And you guys came busting out. Still, in my opinion, not well known, but well known. You're the most unknown well-known company because you have a really awesome solution. Pure Storage, you guys are known. You just went public, earnings, again, another successful quarter. Congratulations to the team there. Again, everyone's like, "Pure Storage!" You guys continue to demystify the marketplace with performance, congratulations. Why, what's going on? >> Thanks! Again, we've just announced our quarterly earnings. Another great quarter. We've accomplished 3350 customers, 25% of those are in the Fortune 500. Over 25% of our revenue comes from cloud service providers, be it SaaS, PaaS, you know, hosted private cloud. Really the key of our success has been not the performance of Flash, which I think a lot of folks assume, it's been about reinventing the operational model through simplicity. We'd like to talk about being effortless, efficient, and evergreen. That's kind of our tagline to help customers put their data to work. >> There's certainly a cloud transformation going on, and I want to get your guys thoughts. Because one of the things that our team at Wikibon, our editorial team at SiliconANGLE are focused on, is really three major pillars we're seeing that are powering a whole new set of applications. Cloud-native, whatever you want to call them, that is, obviously cloud computing, which is a combination of on premises, hybrid, and then public. Big data, which is now AI, machine learning, and then IOT. Those are like really the underpinnings that's transforming the data center. And this is causing a lot of opportunity for app developers on top. And you're seeing all the key software markets just completely being disrupted and transforming. So I got to ask you guys, what does this mean to your relationship? Because you guys have a partnership. So how does that fit into that industry trend. Can you talk about the partnership that you two guys have together? >> Prashant: Sure. I'll let you go first. >> So we first started engaging, almost a year ago. >> Prashant: Right. >> You know, there was a lot of relationships based out of the Valley from previous relationships, or I should say employment -- >> John: It's a small industry, the storage industry. >> Yeah, we all know each other. >> And, so at that time, even more than your current opening statements, Catalogic was really flying under the radar, right? A powerful set of tools, how to bring in a copy-data management and data protection scheme into a heterogeneous storage infrastructure. And, they've kind of bridged this gap between, I'm software enabled, software defined, giving you a control plane. Leveraging all of the offload and acceleration capabilities within the hardware infrastructure. And at the end of the day what we were able to identify is this fills a huge gap within the market. Whether customers are looking to convert their virtual infrastructure into a private cloud, meaning it can be self-service, right, by the end users, or consumerized, if you will. They can better accelerate their development teams. And develop a more DevOps centric model, that lets these teams start to work in a more agile infrastructure. And ultimately start to embrace better hybrid storage technologies by making data protection just a native element within their onprem, and extending it into the cloud. >> Prashant, what are some of the use cases, because this really highlights the demand for faster solutions, not necessarily buying the new tool or something else. People got to use what they got. >> Yeah exactly. First to start with the integration rate. So we are a very synergistic relation. Catalogic is an orchestration engine. So it leverages in place existing infrastructure, to automate certain operations. So these operations include, answering your question on use cases, include DevOps, include TestDev automation, and also data protection and disaster recovery management. So it makes it use-case driven, and also for different industries, where they're looking for a centralized, a heterogeneous automation tool that can perform a lot of operations, but not reinventing it, so we don't need to move it to another appliance to deliver these use cases, but leverage the services that the storage, and the hardware already provides. >> TestDev is obviously low hanging fruit. That's kind of been around for a while. We've heard a lot of the top cloud guys say that. We're hearing, as we go out through a variety of the events, real practitioners and end users putting production workloads into the cloud, and really bringing the hybrid architecture in there, which impacts the storage and the preexisting. Outside of test and dev, I hear a lot about mission critical. Are you guys seeing that? Is that a use case? And then, how do the people who are your customers deal with that pressure. Okay, move some mission critical workloads. Make them work. What happens? >> Right, mission critical applications are what's actually driving. They are actually driving the purchasing point of the product itself. So, applications like if you take Oracle, or SQL Database, they are running on high performance storage on Flash. And, what these developers and app owners are looking for is, I have my production data but I need to access that data. They cannot touch production. So they end up using a copy of data, which is driven by backup tools. They backup the data to some tape or some disk appliance, and they perform a full restore operation, which is slower and doesn't give them data access right away. So, with Catalogic what we are trying to do is leverage these production databases, and then quickly spin them up for these mission critical applications. They get a data protection locally on the storage. And these copies can be spun up instantly from an end user for self service. They are looking for quick access to data, which sometimes the storage administrators cannot give them right away. But we provide the tools, and the necessary components to give users access to the data. >> Let me add some color to this, because I agree with what you said. I think when you look at what's occurring within midsize businesses and enterprises, which is really where we sell to. At Pure Storage we don't go into the small market. There is this macro desire from organizations to get their private cloud finalized. This transition from virtual to private cloud. Because the end-state of private cloud is then to optimize IT resources, and start to move your people into areas of future investment. Meaning focus more on IOT. A lot more on the analytics. Whether it be ML or AI. And so when you take a step back and say, okay they'll come from macro and let's talk about our two products. We make an all Flash array. What was interesting about the introduction of our Flash array when we first brought it to market was, it didn't start in tier two or tier three. It started mission critical tier one. In which you're in that space, and you're dealing with some applications powered by an Oracle suite, or on top of SQL Server for example. There are a lot of steps that have to be taken to protect that data. I've got to call the application. I've got to coordinate with the hypervisor layer, the storage. And if I'm now going to start to automate this to bring a cloud-like experience to my end users, I've got to deal with compliance, operations, and security concerns. I should say regulatory, concerns. >> Think of all the personas involved in this. >> Which means, it may be a retention policy. It may be a release the resources. It may be measuring the resource constraints. It may require data masking. All of these elements that are above the storage layer, and above our great performance and cloning engine. Catalogic manages for us. And they've got geocentricity to it. Is it onprem, what country is it in? Is it off in the cloud? These are the elements when you say, I want to make a private cloud a cloud. It's where the hypervisor vendors have kind of left us looking for more. >> John: So that's a gap. So that's the gap you're talking about, if I get your thoughts on that, because Wikibon just put out a survey just last month, that through 2026, the true private cloud, they call it true private cloud, is going to be 237 billion dollars. That speaks to the data center migration to cloud, where you've got true private cloud, which is essentially data center that has cloud-like features for DevOps, and hybrid cloud. But, this mission critical question comes back to it. Because, as VP of technology, you know. We've talked about storage in the past. Databases in isolation are easy to deal with, but when you're dealing with production databases, this is a nightmare. No one wants to fool with them. So talk about how hard this is, because most people don't get how complicated it is to wrangle production databases to get something into production, in a true private cloud. >> So, like you said, production database, nobody wants to touch it, because that's driving business, and anything to do with business, the developers don't want to touch it, the QA. >> They call it NoOps. No, don't touch it. >> Prashant: Don't touch it. Exactly. >> And they also want self-service too. They want no operational people involved as well. >> And that is part of the problem as well. Every time you're, the whole DevOps moment is you trying to combine the developers and talk to the Ops people. But the true DevOps is, the Ops is not involved. Just developer wants some access to it, they get it right away. The Ops people don't usually want to give access to developers for the production environment. Part of the reason because developers want to do a lot of different things with it. They want to do batch testing. They might want to run queries against it, run analytics against it. Use it for big data consumption. And if you do this against production database, not only are you degrading the performance of it, even if it's on Flash, you're performing operations that you don't normally perform on a production database. Which is why they need access to it in a self-contained environment. Not directly on the production. >> And one of the values that the private cloud can differentiate itself on today versus public cloud offerings, is in the public cloud, there isn't an ability to make instant copies of production data. You've got to be making backups that come out of one storage silo across the interconnects to another silo, and then when you want to clone, it's got to copy out of that silo. So from an agility, a time to perspective, the clouds not there on that construct yet. It's all based on software copies. In the model that Catalogic enables, whether its Pure Storage or other storage partners that are within their portfolio of support, we get to leverage these engines that are very mature and robust within the enterprise class storage arrays today, to deliver this agility and speed. And we find customers being very creative in how they're leveraging these technologies. I was sharing before we sat down. We have a customer that, they've taken their legacy environment, which is storing all these customer records and information in a relational database, and now they're leveraging it to say, let's make multiple copies of this database and run queries and parallel across multiple cloned instances. Because they don't have the staff that knows how to adopt a dupe ecosystem today. >> Alright, so let me see if I can put this together. Because, the things I like to look at externally to what you guys are doing, and some trends that I can point to. Pure, your growth on terms of number, is in the green. Competition's down. So you're obviously in a modernization kind of wave. People are buying your stuff and they're moving it in. But also seeing on the data protection side, in the cloud you're seeing new startups emerging. I look around, there's a lot of startups reinventing data protection, and backup and recovery for cloud. So the pressure that the customers have is, I want the best of what I've been doing, but yet I got to move to the cloud really quick. IT modernization, consumers. Whatever you want to call it, it's happening. How do you guys work together to make that happen? Because, I still got to get this new environment, but I got to make the production protection work. There's no four walls anymore. Am I getting this right? >> Yeah, that is correct. So, customers are moving to the cloud there. The notion of hybrid cloud exists in some fashion as in, they are running most of their mission critical applications on production and on faster performing arrays. But they are still moving their workloads into the cloud. So they have a mix of both. With a true data protection, you have to cover both these scenarios. The hybrid cloud model, where you're taking care of data protection both on premises and also into the cloud. So with the cloud migration, now it becomes more important to understand and catalog the entire environment, to identify what's out there. Are they protected? And are my users getting the right access to the right data? So that's where Catalogic comes into the picture, where it can provide a single global view into things, of identifying these are your mission critical applications right there on premises, and here's the data in the cloud. And, not only drive data protection natively in the cloud, but I also give cloud people access to data that's on premises. >> So you guys have a good fit with Pure that way, because they're >> Prashant: Exactly. >> hitting the large enterprises, and then emerging modern enterprises, but to store Flash. You guys kind of give some extensibility through that integration >> Right. >> So I got to ask you the tough question. Data masking and security. Huge issues right now. Security in particular. There's no perimeter in the cloud. You guys know all about this on the storage side. Onprem is pretty well known, but still there's no perimeter even on premise. How are you guys dealing with security in your relationships? >> That's a great question. It's actually easier for me. That wasn't a tough one. >> John: Damn, I wanted it to be a hard question. >> That wasn't a tough one. So data obfuscation, or data masking, is a main ask for mission critical applications. So, especially when you're talking about DevOps giving access to data. You don't want to give access to production data that contains information like credit card info, social security number, blood group of your firstborn. Kind of information that you want to keep private. So, Catalogic integrates with some of the data masking, or obfuscation tools out there. So, that's a great value add to the storage as well. So, from a storage layer you don't really know what's the content of the data. Whereas Catalogic provides that information, where it can take the database information, and apply masking against it. And, when we manage these snapshots, we provide role-based access control against it. So an end user, we'll give them access to them. For admins to do basic recovery they can perform against the entire database. Whereas a developer who needs access to a subset of the data will only get access or see the data that we allow them to see. >> Okay, hard question, then I'll try to bring another one to you. Self-service as nirvana. IT operations moving into higher value, cloud-native, developer. How do you guys see the progress of full self-service. Scalable, horizontally scalable data. Are you there now? Where does that fit, that picture of full self-service? No operations guys involved. >> So, no operations guys involved is still. >> John: See I stumped you. >> Right. So, it's still in a runner because it combines a couple of things. So one, if you want to give access to data, it has to be instant. And it doesn't have to be script driven. It has to be either click of a button, or leverage the existing tools that they have. And the other is, how much can you give access? So in the sense that, I have 15 developers. And, 15 developers are all asking for the same data, and you need to have a performing storage that should be able to handle these multiple stream requests. >> And I think you're speaking very eloquently about the technology, but I think you're understating the whole nature of enabling the private cloud and having it be self-service. There is a point in time when you first take that first 30 to 60 minutes to setup Catalogic and to register into the authentication realms, and the virtualization environment, and the storage array. Okay sure, that's overhead. Then you're going to spend some time with your team, as the operations side of the house, defining your infrastructure policies. And you're probably going to go reach to talk to, again this is DevOps. I'm going to go talk to the development teams, and go talk to the regulatory folks. What are the requirements? Because does this data have to stay in country? What countries is is visible for? >> There's some legwork up front. >> What has to be masked based on what groups? And you setup these role-based policies. Once that's in place, that's no different than ... Now you have a service catalog. And you're showing up, and you're like, "Hey I'm John." "You guys know I'm part of the Oracle team." >> And so the developers can have full access to that data. They can program with it. >> Vaughn: They get to catalog and the API set >> Prashant: So what we ... Exactly, so what we create is templates. And these templates can be customized to a developer. So I have a financial services team, that needs access to the financial service data. So we'll create templates that'll include policies like, hey, this is the storage provision for it. This is the data, the mass data which contains the financials. And, we'll give that template to the financial services team. >> And just for the audience, because I think we all grok this, but I want to make sure the audience gets this. The difference between what we're talking about, and just saying well, "Hey I can clone" "a database virtual machine today" "by my hypervisor." Sure. But that's a manual process by the virtualization team. Which is disconnected from the application team. >> There needs to be an email. A meeting gets setup. People have to weigh in. >> But there's no data masking. There's no role-based access posse. There's no termination of the resource policy. So, we're sitting again and back in, sure virtualization gave us agility, but we're still manual and trying to track it. This gives us not just a catalog of services. It's all audited. Now we can go back and see who accessed what data at what time. Cloud. >> Awesome. Vaughn I want to ask you the final question, because I want to talk about kind of of a futuristic industry view. AI is the hype right now. Augmented intelligence I call it. But, soon artificial intelligence. We're seeing self-driving cars out there. Will there be self-driving storage? I don't mean literally driving around, but I mean, talking about auto provision. We're talking about the ability to just plug something in, having machine learning and AI, these kinds of things. Are you guys working on things like that in R&D? I would imagine a world where ultimately you plug the storage in. Magic happens. People are programming with it. It's programmable. Where are we on this? What's the vision? >> So you got to watch out. This is a trick question, right? Rule number one from your Comms team, don't make news. So, I would say is, again, going back to our pillars, in the foundation for Pure. How do we help customers put their data to work? We make it effortless, efficient, and evergreen. And under that effortless piece, the big notion with Purists is there's no knobs to turn. And so the secret sauce is that I can give you Flash performance at disk economics. And guess what? You're virtualization admin can be a storage expert. Can hit six nine's availability without ever reading a manual. So this is the foundation of what we've built with Flash Array. We've now rolled out Flash Blade. And, let's just say with our partnership >> Are you being a good, you're being a good spokesperson right now, by not trying, trying to go to the script. Prashant we'll go to you, because we know everyone's working on automation. So that's not a secret. The question though is specific. I don't want to get you in trouble, but the point is, people are looking for real automation where there's some intelligence. That's the trend. You guys are kind of at the beginning stages of your relationship >> Prashant: Correct. >> that are doing that now at some level. When's that next level, what's it look like. >> The heart of automation is building that catalog. And there goes in the name of our company Catalogic. I don't want to give any future details away, but yeah, that's where everybody's going. They're all looking for a chatbot, or an Alexa-like project. >> Well storage is a service is what people say. Tesla is a car, it's not really a car anymore. It's a service. >> Prashant: It's a service, right. >> Powered by software. Storage you can almost imagine some product coming out that's very service and connected oriented. >> Well look, I wasn't trying to dodge your question but, >> I know. >> at the end of the day, everybody wants to automate their data center. I think you were taking it a step further saying, "Okay look, I see frameworks here" "of what we're talking about between Pure and Catalogic." What comes next? We've got a lot of folks that we know in this valley that are working for a number of startups trying to say hey, how do I bring AI into the data center? I think it's going to be more prevalent over the next four or five years, so let's see how it develops. >> Okay, so where does the partnership go next? We'll kind of end it on that. And you guys have a great partnership, and thanks for coming in and sharing the data. But Prashant and Vaughn, where does this go next? What happens next? Good integration, what's the next step? >> I think customers who are looking at this today, the easiest place to start is to say I want to automate Oracle and/or SQL, or I want to bring, and look at reinventing my backup space. I don't want to buy an appliance. I want data protection to be part of my ecosystem and cloud-connected. Where does it go from here? I think we'll see probably an expansion in terms of our partnership. So we've got a new product called Flash Blade that we want to look at, >> Prashant: You want to look at as well. >> work at working on together. We've got us some other work that we can't announce at this point in time. But if you come to Accelerate, which is our user conference in June, you'll hear about some of the new capabilities we're going to bring to market, and that we are working on within that ecosystem together as well. >> Yeah, and for us it goes back to the mission critical databases. So we are expanding our portfolio, and adding more databases, and expanding existing databases. >> John: Expanding the catalog. Microservices oriented, that kind of thing? >> Exactly, and supporting other ... >> Key industry applications, based on vertical. >> Right, and tighter integration with existing storage arrays as well as the new ones. >> Cloud is about the data, right? The data is where the action is. That's the action. >> And we are looking at how to extend into the cloud as well. >> Alright, Catalogic and Pure here on inside the CubeConversation. Prashant, Vaughn, thanks for spending the time. I'm John Furrier. Thanks for watching this CubeConversation.
SUMMARY :
and Vaughn Stewart, Cube alumni, good friend of the Cube, John, it's great to be here. So, you're on the road. You guys continue to demystify the marketplace That's kind of our tagline to help So I got to ask you guys, I'll let you go first. So we first started engaging, And at the end of the day what we were able to identify People got to use what they got. and the hardware already provides. and really bringing the hybrid architecture in there, They backup the data to some tape or some disk appliance, There are a lot of steps that have to be taken These are the elements when you say, So that's the gap you're talking about, and anything to do with business, They call it NoOps. Prashant: Don't touch it. And they also want self-service too. Part of the reason because developers want to do across the interconnects to another silo, Because, the things I like to look at externally and also into the cloud. but to store Flash. So I got to ask you the tough question. That's a great question. it to be a hard question. Kind of information that you want to keep private. How do you guys see the progress And the other is, how much can you give access? and go talk to the regulatory folks. What has to be masked based on what groups? And so the developers can have full access to that data. that needs access to the financial service data. And just for the audience, There needs to be an email. There's no termination of the resource policy. AI is the hype right now. And so the secret sauce is that You guys are kind of at the beginning stages that are doing that now at some level. The heart of automation is building that catalog. Tesla is a car, it's not really a car anymore. Storage you can almost imagine some product coming out I think it's going to be more prevalent and thanks for coming in and sharing the data. the easiest place to start is to say Prashant: You want to look at and that we are working on within that ecosystem to the mission critical databases. John: Expanding the catalog. Right, and tighter integration Cloud is about the data, right? into the cloud as well. on inside the CubeConversation.
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Vaughn Stewart, Pure Storage & Ken Barth, Catalogic - #VMworld - #theCUBE
live from the mandalay bay convention center in las vegas it's the cues covering vmworld 2016 rock you by vmware and its ecosystem sponsors it's legal yeah everything's legal welcome inside walls here on the cube as we continue our coverage here at vmworld once again we're back or what is going to be an exciting three days here in Mandalay Bay and i'm joined by my partner in crime you might say mark farley the producer Vulcan cast a host of Vulcan cast and tell us about Vulcan kestrel quick mark well you've seen comedy in cars you've seen singing in cars with carpool karaoke this is discussions about technology and cars it's tech talk and cars I see it on you can see it on Vulcan cast calm what a novel name for a website I'm pretty you figure good all day coming up with that one didn't you yeah but it's cool you know what it's like to look for a name absolutely benefit but it's a neat neat concept Tech Talk comes the cars you're kind of like the the james corbett of tech there you go except we don't sing about it I'm more like the Jerry Seinfeld maybe that's the next time we're joined by a couple of guests who are they become partners to more or less here in the business and solutely with Vaughn Stewart who is the enterprise architect and chief evangelist I love that by the way of on a pure storage and that evangelist looked up you do have it you getting the whole thing today and kimbark is a CEO of cata logic software and gentlemen ulcers thank you for being here we appreciate that so if you would start off by telling us a little bit about your individual companies you know what you do and then the marriage you to have partnered up here for the past four months came together pretty quickly and what that's all about and if you would bomb what you go first sure so pure storage is recognized widely as being the number one independent all-flash storage vendor we've been recognized for three years as being the leader in gartner's solid-state array Magic Quadrant we've really allowed flash to be consumed by the masses by making it more affordable than traditional disk based storage arrays and deliver all the promise of of the performance of flash kent and in a nutshell cattle objects software's that spin out three years ago from the syncsort company and what we've got about twenty nine patents we're working hard what we did is we evolved our technology to this whole copy data management space which is very exciting and when you marry copy data management to flash technology you drive some really serious effects and catback savings for customers so it's kind of a peanut butter and chocolate on here right was together really really does right so let's talk about your relationship then this has only been four months in the making you've known each other for a long time but you put together your business venture here very quickly what brought it together so fast and how did it make that kind of sense that boom it just happened almost overnight like that to start going on with the Kent listen we were lucky enough that these guys actually found us that a trade show it was a mug event Vav mug event in Austin Texas they found some for a show they have been absolutely brilliant to work with in the business that we're in we're what's called in place copy data management and why that's important is because we get to pick our partners and it's a lot easier to build a technology if you have a partner that cooperates and these guys have been so cooperative that's what made this thing tick they saw a gap that we could fill they were kind enough they sent us a box up to work with the team culturally has been aligned I mean we we've kind of do things all up and down the stack the same way pricing I think we're very similar channel driven we're similar the way we we look at at working together is very similar say just been brilliant and that's kind of what it is it's a neat at the end of the date and to try to squeeze the effects and capex savings out for customers that's kind of the do yeah and we're also seeing a lot of requests from our from our customer base we have a large number of joint customers as well as customers that were interested in purchasing the other technology but we're waiting for a point of integration and so as we're seeing this shift in the the mid market and the enterprise to a more DevOps centric model more of infrastructure teams converging their their server and their compute management or application owners into owning the entire stack there was this this need for taking the data management constructs that we had and allowing an end-to-end ecosystem enable meant so that dev teams could just you know at the push of a button and refresh their data sets move they move their development efforts forward and get rid of all the old legacy time centric based provisioning models yeah I mean I mean CDM has kind of become you know one of these hot buzzwords right all of a sudden as as our data storage just become more capable and has become cheaper we tend to hoard more stuff right now listen we're hanging on things a lot longer so what is the gap exactly you're talking about that you're filling and what's the need that you're addressing specifically then you have all this data at your disposal and and and I guess with Flash movie great question John so what what happens is when you first of all let's talk about what's driving the flash analogy right why why flash is so popular right now everybody that we've talked to is either moving to flash or thinking about moving to flash simply for their primary applications you know those are things like databases virtualization filers you know SharePoint right and as you start to move you get you get really good benefits around effects from using your flash because the speed and the performance particularly with what they do they've got some compression stuff that's unbelievable and then what we do is we overlay that so if you take CDM which was your question if you look at CDM what CDM does copy data management it allows you to deal with all of these copies in the in the world today you've got so many of the vendors that are taking different snapshots at different times and you end up at any given time I think IDC did a study what was it like 50 50 versions of an email that you've got floating around is any given time floating in your organization right so what Vaughn was referring to let's take one example in a test dev environment right we could drive home on that which they do a lot more than that but if you take the test stab and let's say you're a developer and you have an Oracle database that you really want to test the latest data right now without flash without CDM what happens is you make a copy of that database you move it to the developers and getting that copy if you're a developer getting that copy away from the internal IT infrastructure department can take you hours can take days go ahead we've we've got customers whose current copy data management process is it is is fulfilled by either a full-time employee or a staff that runs around doing arm and restores or restores from tape and development teams have to try to anticipate weeks in advance when a new copy of the data that model has been the the de facto standard in the industry for a decade or more and in what you're seeing from from all conversations around DevOps is agility it's time to how can I no increase the rate at which we innovate part of it is by bringing agility into your development process and so so this is a real nice pairing of technologies the performance capabilities within a flash a flash array allows you to scale a large number of instances the instant ability to clone the data set gives you gives you the agility but it's just an engine I still have to take care of the rest of the stack I got a role based access which users get to see which data do I need a datum ask the data or do they get direct access are they having a virtual copy or a physical right and best part can I make it a portal or can I make it right into their native workflow so they never hit the storage team or even the infrastructure team so let's talk about how customers are going to use this right pure has been a big leader not just in flash but and also digital efficiency capacity efficiency and you've had to be that right from the get-go people are saying well how am I going to be able to get the cost you know the effect of costs down of this flash well you have dee doop and you have compression and now you're adding this application layer or higher layer if you will another layer of the stack towards you know data density do you think this is going to have you done run the numbers on what kind of percentage or anything like that that customers will see absolutely kind of kind of absolute ken so I'm actually doing in the solution booth I think 430 tomorrow's solution a the vmworld booth we've got a customer six flags theme park operator that doing this test dev case we saved ninety percent affects efficiency for these guys so there's some really solid number again 90 90 90 / such a big number what's a huge number but it's what is what Vaughn was trying to say if you start marrying the workflow if you take their ability to make the storage and the moving the data more efficient and you'll ever their tool and then you overlay it with our api's we have rest api is that you can tie into a customer environment and then we've got to work flow this workflow engine that we call full stack automation the customer can start automating a lot of the stuff that they're trying to do and it's a home run yeah let's be let's be get a little bit in greater depth here but not too deep yeah these capabilities have existed in market for a long time yeah but the customers had to assemble and build their own scriptures in a fool's the phone and again we're not talking just copying of the data yeah we're giving you an efficiency in the copy data engine with it running on the flash array right what cata logic is doing is giving you a single interface either via portal or API for the entire orc for the orchestration of the entire stack the test Network the virtual machines the physical servers the volume managers all the way down to the copy of the data absolutely so I'm going to dive even deeper bond what kind of skill set be careful what did I get wet what kind of skill set does a customer need to have to take advantage of this solution so that's that's a beautiful question because it goes back to the synergy between our two companies right we're known for being able to set up storage in under an hour that requires no administrative skill set right nothing to tune much like very much like an iphone right kind of out of the box there's no manual right cata logics in the same boat you download an ova you're up and running in 30 minutes you're connected to the pure array in four at 40 minutes yeah you're connected ad and 50 and you're running you're off to the races right we don't have any boxes no appliance versus our competitors out there right we don't have any agents to install no appliances it's just it's the perfect match simplistic and we're running and through api's right we're getting we're getting consistent application consistent copies of the data sets right and we're orchestrating through the built in infrastructures that that already exists whether we're looking at vSphere or the rest of the ecosystem so say a customer does their own development and they've got they've got people that know how to use api's program for api's will they be able to will they be any faster be able to do more with it or does it really not what it does this gets back to the effects issue right so so with our REST API they can tie it in and we've already got a lot of things that are tied in like some of the development tools out there chef puppet bluemix from IBM I mean these are all things that we we can kind of work with to complete the environment and allowed them to lever is amazing platform does that answer your question I think yeah so what about the market for this right it a happy data management took a while to take off right it's one of those things in data management has always been a tough thing and it takes a while for customers to sort of get a what what I'm going to say a group think and the critical mass of people thinking about it it looks like you've had some help in the last year with other vendors getting in well and popularizing it you know EMC has theirs and commvault I think is doing something in my response is talking about it now you know 18 months ago those of what he did but what started it mark and this is and that's a great question is what I was alluding to earlier once flash comes on the scene and particularly flash vendors that can do what they do that have got a huge cat-back saving or opik savings for the customer then you can start working in their workflow in their processes and saving them even more money so it actually is copy data management with flash storage can becomes almost to have to have versus and the other things that we were doing a year ago it was a nice to have what i call a nice to have right because if you start looking at how to save yourself money from an effects perspective you might as well look at how to go all the way and sometimes you can triple to 10 times your savings geometrically by adding see the right CDM what i call enhance CDM what our customers sometimes say is they call us a CDM on steroids copy data management on steroids that's energy is a big thing if you've looked at the industry historically what you've seen as storage vendors put out their own homogeneous right automation walls right point bond and then you've seen a number of heterogeneous vendors to play their tools but they don't want to have any correlation with any hardware vendor right right and so and so as a storage provider right and customers are looking to say well look I don't wanna get locked in a particular storage provider and right so that's one aspect as a storage vendor we're sitting there saying we'd like to have greater integration your ecosystem so we can bubble up our value cattle logics kind of hit that sweet spot and said we're going to be heterogeneous we're going to be multi-platform and we're going to leverage leverage the channel right hundred percent channel driven and we're going to leverage the API and the data management ecosystem the storage vendors so they've kind of got a perfect storm going on in terms of a technology and market momentum if you like ok so let's talk about how the solution is going to be delivered you sell it do you sell it do you sell into pure accounts you talked about channel we're getting we're going to meet in the channel okay we're also talking about doing some more creative things possibly up for right now it's a meet in the channel we think there's enough enough good networking the teams are in touch with each other you know the value proposition proves itself right if somebody when's it going to be available in another month or so so there are demonstrations available both in the cat illogic and in the pure storage booth here at vmworld I so we would we would encourage those who are interested in seeing the power of this this solution to stop by either booth at any time we're going to speaking sessions in each others as well this week absolutely up and we are currently targeting for somewhere between mid to end-september for a ga release right and I need to say one other thing going back to this the reason this works is because these guys have but one care and they are customer driven right they don't have an ego they are driving to the customer and fulfill the needs because as he said it's sometimes hard for a heterogeneous vendor that controls a lot to be welcomed as much as we've been welcomed with this group it's because they know they want to drive it through the customer get the best solution in the world of the customer so on the customer side you've talked about the perfect storm of services and products who's the perfect customer who's the optimal customer something like this that I i think the low-hanging fruit is any development team that has as some requirement where they are taking copies of their current data set and are developing off of that platform I think that's the low-hanging fruit I think at a more macro level any organization that says they have a DevOps initiative and particularly they want to turn key DevOps platform to be riding with and launch launch ahead versus a try to acquire talent to build their own this is rate rate within your wheelhouse good deal no brainer and if people aren't looking at that right now you know they're not they're not in this century right because everybody's moving to flash for the primary all the projections are going forward to going off the charts in terms of the growth of flash of what's gonna happen at any what's changed with flash right where four years ago sure had to kind of get over the hurdle of the price berry for flat right we did that with industry-leading data reduction that's still two x better than the rest of the industry but as flash prices keep coming down not what you're seeing as a pivot around around value is around making multiple data sets I mean if you get into a depth use case and I'm making ten copies of a data footprint that's already reduced by x 5x and you're getting to a price point that you just you can't you can't meet with with this because you couldn't drive enough performance either death actually that's not possible yeah well before I let you go I want to tell you it's just disappointing to us that you're not more enthusiastic so and super a little it's really impressed today we had a long night life maybe tomorrow things will pick up but congratulations on the business venture and wish you the best of luck down the road thanks for being well thank you thank you guys for having us on really enjoyed it appreciate it thank huh thank you back with more from vmworld right after this here on the cube
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KubeCon + CloudNativeCon 2022 Preview w/ @Stu
>>Keon Cloud Native Con kicks off in Detroit on October 24th, and we're pleased to have Stewart Miniman, who's the director of Market Insights, hi, at, for hybrid platforms at Red Hat back in the studio to help us understand the key trends to look for at the events. Do welcome back, like old, old, old >>Home. Thank you, David. It's great to, great to see you and always love doing these previews, even though Dave, come on. How many years have I told you Cloud native con, It's a hoodie crowd. They're gonna totally call you out for where in a tie and things like that. I, I know you want to be an ESPN sportscaster, but you know, I I, I, I still don't think even after, you know, this show's been around for so many years that there's gonna be too many ties into Troy. I >>Know I left the hoodie in my off, I'm sorry folks, but hey, we'll just have to go for it. Okay. Containers generally, and Kubernetes specifically continue to show very strong spending momentum in the ETR survey data. So let's bring up this slide that shows the ETR sectors, all the sectors in the tax taxonomy with net score or spending velocity in the vertical axis and pervasiveness on the horizontal axis. Now, that red dotted line that you see, that marks the elevated 40% mark, anything above that is considered highly elevated in terms of momentum. Now, for years, the big four areas of momentum that shine above all the rest have been cloud containers, rpa, and ML slash ai for the first time in 10 quarters, ML and AI and RPA have dropped below the 40% line, leaving only cloud and containers in rarefied air. Now, Stu, I'm sure this data doesn't surprise you, but what do you make of this? >>Yeah, well, well, Dave, I, I did an interview with at Deepak who owns all the container and open source activity at Amazon earlier this year, and his comment was, the default deployment mechanism in Amazon is containers. So when I look at your data and I see containers and cloud going in sync, yeah, that, that's, that's how we see things. We're helping lots of customers in their overall adoption. And this cloud native ecosystem is still, you know, we're still in that Cambridge explosion of new projects, new opportunities, AI's a great workload for these type type of technologies. So it's really becoming pervasive in the marketplace. >>And, and I feel like the cloud and containers go hand in hand, so it's not surprising to see those two above >>The 40%. You know, there, there's nothing to say that, Look, can I run my containers in my data center and not do the public cloud? Sure. But in the public cloud, the default is the container. And one of the hot discussions we've been having in this ecosystem for a number of years is edge computing. And of course, you know, I want something that that's small and lightweight and can do things really fast. A lot of times it's an AI workload out there, and containers is a great fit at the edge too. So wherever it goes, containers is a good fit, which has been keeping my group at Red Hat pretty busy. >>So let's talk about some of those high level stats that we put together and preview for the event. So it's really around the adoption of open source software and Kubernetes. Here's, you know, a few fun facts. So according to the state of enterprise open source report, which was published by Red Hat, although it was based on a blind survey, nobody knew that that Red Hat was, you know, initiating it. 80% of IT execs expect to increase their use of enterprise open source software. Now, the CNCF community has currently more than 120,000 developers. That's insane when you think about that developer resource. 73% of organizations in the most recent CNCF annual survey are using Kubernetes. Now, despite the momentum, according to that same Red Hat survey, adoption barriers remain for some organizations. Stu, I'd love you to talk about this specifically around skill sets, and then we've highlighted some of the other trends that we expect to see at the event around Stu. I'd love to, again, your, get your thoughts on the preview. You've done a number of these events, automation, security, governance, governance at scale, edge deployments, which you just mentioned among others. Now Kubernetes is eight years old, and I always hear people talking about there's something coming beyond Kubernetes, but it looks like we're just getting started. Yeah, >>Dave, It, it is still relatively early days. The CMC F survey, I think said, you know, 96% of companies when they, when CMC F surveyed them last year, were either deploying Kubernetes or had plans to deploy it. But when I talked to enterprises, nobody has said like, Hey, we've got every group on board and all of our applications are on. It is a multi-year journey for most companies and plenty of them. If you, you look at the general adoption of technology, we're still working through kind of that early majority. We, you know, passed the, the chasm a couple of years ago. But to a point, you and I we're talking about this ecosystem, there are plenty of people in this ecosystem that could care less about containers and Kubernetes. Lots of conversations at this show won't even talk about Kubernetes. You've got, you know, big security group that's in there. >>You've got, you know, certain workloads like we talked about, you know, AI and ml and that are in there. And automation absolutely is playing a, a good role in what's going on here. So in some ways, Kubernetes kind of takes a, a backseat because it is table stakes at this point. So lots of people involved in it, lots of activities still going on. I mean, we're still at a cadence of three times a year now. We slowed it down from four times a year as an industry, but there's, there's still lots of innovation happening, lots of adoption, and oh my gosh, Dave, I mean, there's just no shortage of new projects and new people getting involved. And what's phenomenal about it is there's, you know, end user practitioners that aren't just contributing. But many of the projects were spawned out of work by the likes of Intuit and Spotify and, and many others that created some of the projects that sit alongside or above the, the, you know, the container orchestration itself. >>So before we talked about some of that, it's, it's kind of interesting. It's like Kubernetes is the big dog, right? And it's, it's kind of maturing after, you know, eight years, but it's still important. I wanna share another data point that underscores the traction that containers generally are getting in Kubernetes specifically have, So this is data from the latest ETR survey and shows the spending breakdown for Kubernetes in the ETR data set for it's cut for respondents with 50 or more citations in, in by the IT practitioners that lime green is new adoptions, the forest green is spending 6% or more relative to last year. The gray is flat spending year on year, and those little pink bars, that's 6% or down spending, and the bright red is retirements. So they're leaving the platform. And the blue dots are net score, which is derived by subtracting the reds from the greens. And the yellow dots are pervasiveness in the survey relative to the sector. So the big takeaway here is that there is virtually no red, essentially zero churn across all sectors, large companies, public companies, private firms, telcos, finance, insurance, et cetera. So again, sometimes I hear this things beyond Kubernetes, you've mentioned several, but it feels like Kubernetes is still a driving force, but a lot of other projects around Kubernetes, which we're gonna hear about at the show. >>Yeah. So, so, so Dave, right? First of all, there was for a number of years, like, oh wait, you know, don't waste your time on, on containers because serverless is gonna rule the world. Well, serverless is now a little bit of a broader term. Can I do a serverless viewpoint for my developers that they don't need to think about the infrastructure but still have containers underneath it? Absolutely. So our friends at Amazon have a solution called Fargate, their proprietary offering to kind of hide that piece of it. And in the open source world, there's a project called Can Native, I think it's the second or third can Native Con's gonna happen at the cncf. And even if you use this, I can still call things over on Lambda and use some of those functions. So we know Dave, it is additive and nothing ever dominates the entire world and nothing ever dies. >>So we have, we have a long runway of activities still to go on in containers and Kubernetes. We're always looking for what that next thing is. And what's great about this ecosystem is most of it tends to be additive and plug into the pieces there, there's certain tools that, you know, span beyond what can happen in the container world and aren't limited to it. And there's others that are specific for it. And to talk about the industries, Dave, you know, I love, we we have, we have a community event that we run that's gonna happen at Cubans called OpenShift Commons. And when you look at like, who's speaking there? Oh, we've got, you know, for Lockheed Martin, University of Michigan and I g Bank all speaking there. So you look and it's like, okay, cool, I've got automotive, I've got, you know, public sector, I've got, you know, university education and I've got finance. So all of you know, there is not an industry that is not touched by this. And the general wave of software adoption is the reason why, you know, not just adoption, but the creation of new software is one of the differentiators for companies. And that is what, that's the reason why I do containers, isn't because it's some cool technology and Kubernetes is great to put on my resume, but that it can actually accelerate my developers and help me create technology that makes me respond to my business and my ultimate end users. Well, >>And you know, as you know, we've been talking about the Supercloud a lot and the Kubernetes is clearly enabler to, to Supercloud, but I wanted to go back, you and John Furrier have done so many of, you know, the, the cube cons, but but go back to Docker con before Kubernetes was even a thing. And so you sort of saw this, you know, grow. I think there's what, how many projects are in CNCF now? I mean, hundreds. Hundreds, okay. And so you're, Will we hear things in Detroit, things like, you know, new projects like, you know, Argo and capabilities around SI store and things like that? Well, you're gonna hear a lot about that. Or is it just too much to cover? >>So I, I mean the, the good news, Dave, is that the CNCF really is, is a good steward for this community and new things got in get in. So there's so much going on with the existing projects that some of the new ones sometimes have a little bit of a harder time making a little bit of buzz. One of the more interesting ones is a project that's been around for a while that I think back to the first couple of Cube Cuban that John and I did service Mesh and Istio, which was created by Google, but lived under basically a, I guess you would say a Google dominated governance for a number of years is now finally under the CNCF Foundation. So I talked to a number of companies over the years and definitely many of the contributors over the years that didn't love that it was a Google Run thing, and now it is finally part. >>So just like Kubernetes is, we have SEO and also can Native that I mentioned before also came outta Google and those are all in the cncf. So will there be new projects? Yes. The CNCF is sometimes they, they do matchmaking. So in some of the observability space, there were a couple of projects that they said, Hey, maybe you can go merge down the road. And they ended up doing that. So there's still you, you look at all these projects and if I was an end user saying, Oh my God, there is so much change and so many projects, you know, I can't spend the time in the effort to learn about all of these. And that's one of the challenges and something obviously at Red Hat, we spend a lot of time figuring out, you know, not to make winners, but which are the things that customers need, Where can we help make them run in production for our, our customers and, and help bring some stability and a little bit of security for the overall ecosystem. >>Well, speaking of security, security and, and skill sets, we've talked about those two things and they sort of go hand in hand when I go to security events. I mean, we're at reinforced last summer, we were just recently at the CrowdStrike event. A lot of the discussion is sort of best practice because it's so complicated. And, and, and will you, I presume you're gonna hear a lot of that here because security securing containers now, you know, the whole shift left thing and shield right is, is a complicated matter, especially when you saw with the earlier data from the Red Hat survey, the the gaps are around skill sets. People don't have the skill. So should we expect to hear a lot about that, A lot of sort of how to, how to take advantage of some of these new capabilities? >>Yeah, Dave, absolutely. So, you know, one of the conversations going on in the community right now is, you know, has DevOps maybe played out as we expect to see it? There's a newer term called platform engineering, and how much do I need to do there? Something that I, I know your, your team's written a lot about Dave, is how much do you need to know versus what can you shift to just a platform or a service that I can consume? I've talked a number of times with you since I've been at Red Hat about the cloud services that we offer. So you want to use our offering in the public cloud. Our first recommendation is, hey, we've got cloud services, how much Kubernetes do you really want to learn versus you want to do what you can build on top of it, modernize the pieces and have less running the plumbing and electric and more, you know, taking advantage of the, the technologies there. So that's a big thing we've seen, you know, we've got a big SRE team that can manage that for use so that you have to spend less time worrying about what really is un differentiated heavy lifting and spend more time on what's important to your business and your >>Customers. So, and that's, and that's through a managed service. >>Yeah, absolutely. >>That whole space is just taken off. All right, Stu I'll give you the final word. You know, what are you excited about for, for, for this upcoming event and Detroit? Interesting choice of venue? Yeah, >>Look, first of off, easy flight. I've, I've never been to Detroit, so I'm, I'm willing to give it a shot and hopefully, you know, that awesome airport. There's some, some, some good things there to learn. The show itself is really a choose your own adventure because there's so much going on. The main show of QAN and cloud Native Con is Wednesday through Friday, but a lot of a really interesting stuff happens on Monday and Tuesday. So we talked about things like OpenShift Commons in the security space. There's cloud Native Security Day, which is actually two days and a SIG store event. There, there's a get up show, there's, you know, k native day. There's so many things that if you want to go deep on a topic, you can go spend like a workshop in some of those you can get hands on to. And then at the show itself, there's so much, and again, you can learn from your peers. >>So it was good to see we had, during the pandemic, it tilted a little bit more vendor heavy because I think most practitioners were pretty busy focused on what they could work on and less, okay, hey, I'm gonna put together a presentation and maybe I'm restricted at going to a show. Yeah, not, we definitely saw that last year when I went to LA I was disappointed how few customer sessions there were. It, it's back when I go look through the schedule now there's way more end users sharing their stories and it, it's phenomenal to see that. And the hallway track, Dave, I didn't go to Valencia, but I hear it was really hopping felt way more like it was pre pandemic. And while there's a few people that probably won't come because Detroit, we think there's, what we've heard and what I've heard from the CNCF team is they are expecting a sizable group up there. I know a lot of the hotels right near the, where it's being held are all sold out. So it should be, should be a lot of fun. Good thing I'm speaking on an edge panel. First time I get to be a speaker at the show, Dave, it's kind of interesting to be a little bit of a different role at the show. >>So yeah, Detroit's super convenient, as I said. Awesome. Airports too. Good luck at the show. So it's a full week. The cube will be there for three days, Tuesday, Wednesday, Thursday. Thanks for coming. >>Wednesday, Thursday, Friday, sorry, >>Wednesday, Thursday, Friday is the cube, right? So thank you for that. >>And, and no ties from the host, >>No ties, only hoodies. All right Stu, thanks. Appreciate you coming in. Awesome. And thank you for watching this preview of CubeCon plus cloud Native Con with at Stu, which again starts the 24th of October, three days of broadcasting. Go to the cube.net and you can see all the action. We'll see you there.
SUMMARY :
Red Hat back in the studio to help us understand the key trends to look for at the events. I know you want to be an ESPN sportscaster, but you know, I I, I, I still don't think even Now, that red dotted line that you And this cloud native ecosystem is still, you know, we're still in that Cambridge explosion And of course, you know, I want something that that's small and lightweight and Here's, you know, a few fun facts. I think said, you know, 96% of companies when they, when CMC F surveyed them last year, You've got, you know, certain workloads like we talked about, you know, AI and ml and that And it's, it's kind of maturing after, you know, eight years, but it's still important. oh wait, you know, don't waste your time on, on containers because serverless is gonna rule the world. And the general wave of software adoption is the reason why, you know, And you know, as you know, we've been talking about the Supercloud a lot and the Kubernetes is clearly enabler to, to Supercloud, definitely many of the contributors over the years that didn't love that it was a Google Run the observability space, there were a couple of projects that they said, Hey, maybe you can go merge down the road. securing containers now, you know, the whole shift left thing and shield right is, So, you know, one of the conversations going on in the community right now is, So, and that's, and that's through a managed service. All right, Stu I'll give you the final word. There, there's a get up show, there's, you know, k native day. I know a lot of the hotels right near the, where it's being held are all sold out. Good luck at the show. So thank you for that. Go to the cube.net and you can see all the action.
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Stuart McGill, MicroFocus | AWS re:Invent 2021
>>Yeah, yeah. Okay. Welcome back, everyone to the cubes. Coverage of reinvent 20 twenty-one Jon, your host of the Cube. We're here. Live in person for a real event. It's a hybrid event is a live stream of action to cube sets here, wall to wall coverage dot com. And, of course, you don't need to check the coverage out. And Amazon has got their own live event site. Go check out all the action. Stewart, See two of Micro Focus, the company That was part of the big announcement involving the mainframe modernization that Adam announced on stage and his first keynote CEO. And under the covers Micro Focus powering a lot of that functionality. Stuart, thanks for coming on. The break it down with >>Thanks. >>So what does the announcement? I mean that that Adam gave the i b. M. I mean the mainframe announcement that I've known for the main frame, but he had the mainframe modernization program. What's that all about? >>I think I'd like to think of this is the next evolution of the main frame for those customers that have been running on the main thing for 40 years. They had their business on it. Where do they go next? What does the future? What does the future hold? And this is all part of the announcement yesterday is this is the journey that many, many customers are going to decide to go on. >>So it's all about the relationship between A. W S and micro Focus. Obviously, Um, yeah. I was talking about migration for the Oracle, and a lot of our customers have these main friends that are in the classic data centers. And he told me personally when I interviewed him that the main part of that data center mindset that people are chipping away at now they want to move them out and keep some functionality, but for the most part, migrated out eventually. Yeah, This is where you guys are involved. Take us through why that's important. >>I think it's the next level of agility that it is actually delivered for many customers. They need to move a hell of a lot faster than they currently are. Let's face it, the world is changing at pace. The applications support these customers need to also a change of pace. What a W s does give this market and momentum which is, Where do we go next? Where do we take customers where workloads have been running the business? Where? How are they going to run the business in five years time? How they're gonna run their business in 10. >>Well, congratulations on microphone. Big part of the announcement. Specifically explained to me, Micro focuses role in the announcement with a W S. What's the relationship? >>I think they're too old to call it out. Actually, we've been working with A W S for many, many years. This isn't something that radically new. We've been engaging with them for literally 10 years, at least. But the key elements Microphone provides technology That's an enabler to facilitate delivering the service as well as the competency partner to help customers actually accelerate their journey to take advantage of it. >>So we're bundling micro focus into that capability. Is it software that you guys have? What's going on the covers? >>I think it's software. It's capability. It's expertise. It's everything that a customer might need to help and be successful. Our job is to a W S H A W s job to make sure the customer is absolutely satisfied. >>Give me an example of a customer mainframe. I'm a bank. I've been using the main frame and just squeaked Time to get my back up before I turned the light in the morning. It's just working. It's coming. It's pumping it all cylinders, my cobalt program or just quit. What do I do? How do you help me? >>Well, I think there are two reasons why you can give us a call Is number one? Yeah, You need to move your business of pace. So what's going to run your business going forward? So you need to understand your applications. Number two, the cost profile of your existing infrastructure is going to be incredibly expensive. So what you wanna do is essentially make the change accelerate the change delivered at a much lower cost. >>So it looks like the application. So the software Okay, what's the app? And then create a replica of digital twin? I'm just trying to visualized. Now I see what you mean. What happens because, I mean, you know what? That is A big deal with that animal for a long time. What happens next is a container eyes. That application, >>the customer determines how far they want to go if they would like the application to run in the cloud exactly as is so it supports their customers exactly as they expect today. We can do that. On the other hand, if they need to enhance the experience for their customers if they need to take it into a completely different environment. If they do want to contain, arise if they want to take it into new levels of service. If they do want to leverage artificial intelligence and machine learning, then again they can determine the journey. Micro focus is that essentially support them. Do that first step, which is get the applications ready to be delivered into cloud as fast as possible. >>Congratulations. Relationship. I guess I've got to ask you a question. Which on my mind is that Okay? It's the death of the mainframe. Long live the mainframe. You know the expression, uh, mainframe dying. I'm gonna hang around for a while. The dinosaurs are out there. >>I think it is. We like to position there is an evolution. We don't think the main friends gonna die. There will be customers who want to stay there, and we respect their choices. But on the other hand, this is a way to truly accelerate the future of mainstream applications. >>You know, student, I talked to a lot of success and C E O. S. And they tell me the same thing when they moved into the cloud. White hardcore is pretty much the main or critical laps to get the edges first moved into the cloud. And then they come and they start chipping away at the main, the main core and then slowly move it out because they don't want to get in there and disrupt so disruptions. A huge concerns. How does this new, um, modernization Tranz, uh, migration program for the mainframe ensure that disruption doesn't happen? What? I'm sure that's on their mind >>as well. I think what you're describing is what's the cut over when you're running on the main street today? You wanna run on the main from tomorrow, You know, if that's the case, or do you want to run the main from today and you want to run the cloud tomorrow? Essentially, the cut over is the same. The process is fairly separate from the mainframe itself. You obviously bringing applications off. We're getting them ready to go tested, you know, regulated. So it's been approved securities all in place, and then essentially, it's literally a switch cut. We literally have customers that turn off the main frame and, you know, they're already running in the cloud, and then we don't even have some that photographs of them shipping mainframe out the door. >>So I've got to ask, Is there a party at that point? You know, some people do >>that. It's certainly true. Remember that people are also going along for this journey, and they're not, You know, it's a big moment for them. >>You know, I hate the sound of today's my birthday. So I have to say this, Um, I remember when I was breaking into the business in my twenties. I never I never program punch cards, But remember pointing at the mainstream guys are seeing those old relics. I guess that's what I would be today. But the young guns coming into the industry, they want containers. They want micro services. They want cloud and see what's going on here. I mean, some really cool stuff happening. >>Uh, they want to take advantage of all the stuff that is there and every single announcement has been made today and yesterday on the days ahead. All of those great capabilities if you can get them into the core of your business. And so the key is to actually take us running your business today, enhance it and improve it and take it forward. I >>think I think the key points great insight on your part about this cut over because people know what that means. It's a project plan. Cut it over, get set up. And I think that's the hard part. How hard is that? On the cloud side, In terms of staging, can you share some timetables with me? Just kind of Give me a feel for order of magnitude Mainframe. Assuming, pumping it snap I'm using. I really can't shut it down, but I want to put it on. How much time to prepare to get into the cloud? Um, roughly just order of magnitude. Most >>customers, they tend to face these things they're not trying to. If you're a really big bank, you are not gonna do that overnight. That isn't gonna come as a surprise. But what we're gonna do is we're gonna take it in chunks and typically 12 to 15 months, which is the biggest step of the journey, which is going from mainframe to cloud. The next generation is going to be modernizing those applications, and it's going to be much short timeframes. Then you're getting into months, weeks, days >>after that. Is there any category that you see that are more susceptible to migration? You mentioned banks. I know some banks that they will never going to touch the mainstream because it's just so critical that the migration longer is there. Other areas of your insurance is a big market mainframe. Is the verticals that kind of like a more converting than others? >>Well, yes. But actually, I take it back. One of the reasons are these applications absolutely critical to these businesses. If they are, that's the reason why they're still running where they are, because they're really truly valuable. They are the business, so you're you're taking the business into new framework. So in that context actually tends to be financial services insurance, as you say, but also government, For example, the federal government, state and local as well as you move into retail. And it's surprising how often as you go into some of the other verticals where some of these mainframe applications are still existing. >>I hate to ask a question, because I don't know. So I want to ask, Um, and you can see it's a dumb question. If you think it is. Just tell me, Are there still cobalt programmers out there? >>There are to be clear. Actually, it's not a problem. You can train a new guy and literally weeks. If the issue is, yeah, actually use the mainstream itself, the mainstream experience about how it works as getting rarer. And so the key element is, how can how can you take the new young guns, give them, give them the application and see what they can do? This is a mechanism to do that. >>Great, Great announcement. Congratulations. I was really impressed at the moment. I'm actually surprised to see Adam kind of focus on that. But again, in the spirit of the traditional, uh, reinvent jazzy before Adam and he did the same thing with Oracle and all the other kind of big the legacy old guard they call them Technologies maintains one. You guys are part of that. So congratulations. Final word. Your take on the event so far. What's been the feedback on the announcement? Share some color commentary on what the feedback for you guys >>were. Actually, since the announcement, we've had some great customer conversations. I mean, there are a lot of businesses that really do want to make this change. We're kind of there to help them. And that's really the next step, which is what needs to happen to make that a reality. >>Amazon may not like me saying it, but I think there's some cases where you keep them in there and you don't touch. It works there. You keep it unless you wanna move. But if you want to move it, people, sometimes we want to move faster. And just there >>even a W s respects customer choice. The purpose is to meet the demand for the customer. And if the customer to sounds great, if they want to move off, we're there to help >>with the mainframe. Long live the main friends. The Cube coverage here in Las Vegas. I'm John. I love the mainframe Thirty-seven terminal. When I worked at the back in the eighties getting myself, um, thanks for coming in. And I appreciate it. Okay. Coverage here in Las Vegas. The Cube. You're watching the leader in global tech event coverage? I'm your host. Thanks for watching. Yeah, Yeah, yeah, yeah, yeah. Uh, mhm, yeah.
SUMMARY :
It's a hybrid event is a live stream of action to I mean that that Adam gave the i b. M. I mean the mainframe announcement I think I'd like to think of this is the next evolution of the main frame for those customers that have been So it's all about the relationship between A. W S and micro Focus. How are they going to run the business in five years time? Micro focuses role in the announcement with a W S. What's the relationship? But the key elements Microphone provides technology That's an enabler to facilitate What's going on the covers? make sure the customer is absolutely satisfied. Time to get my back up before I turned the light in the morning. Yeah, You need to move your business of pace. So it looks like the application. On the other hand, if they need to enhance the experience for their customers I guess I've got to ask you a question. But on the other hand, this is a way to truly accelerate the future of mainstream applications. the main core and then slowly move it out because they don't want to get in there and disrupt Essentially, the cut over is the same. Remember that people are also going along for this journey, You know, I hate the sound of today's my birthday. And so the key is to actually take On the cloud side, In terms of staging, can you share some timetables customers, they tend to face these things they're not trying to. just so critical that the migration longer is there. So in that context actually tends to be financial services insurance, So I want to ask, Um, and you can see it's a dumb question. And so the key element But again, in the spirit of the traditional, uh, reinvent jazzy And that's really the next step, which is what needs to happen to make that a reality. Amazon may not like me saying it, but I think there's some cases where you keep them in there and you don't touch. And if the customer to sounds great, if they want to move off, we're there to help I love the mainframe Thirty-seven terminal.
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Jennifer Tejada, PagerDuty | PagerDuty Summit 2021
(gentle music) >> Welcome to theCUBE's coverage of PagerDuty Summit. I'm your host for "theCUBE", Natalie Erlich. And now we're joined by the CEO and Chairperson for PagerDuty. We're joined by Jennifer Tejada. Thanks very much for joining the program. >> Hi, Natalie. It's great to have you, and "theCUBE", with us again. >> Fantastic, well, let's do an overview of what PagerDuty does and how it's helping its customers. >> Well, PagerDuty is a digital operations management platform. And what that means is that we use software to detect real-time issues and events from the complex ecosystem of technology that's really hard for humans to manage. We then intelligently orchestrate that work to the right teams, the right people with the right expertise, in the moments that matter the most to your business. And that's become especially important as the whole world has moved to a digital-first world. I mean, pretty much everything we do we can experience on demand today but that's only made possible through the complex technology and infrastructure that's managed and operated by responders all over the world. And PagerDuty's digital operation solution communicates issues in real time to ensure a perfect customer experience every time. >> Terrific, and if you could go through some of the key features like on-call management, incident response, event intelligence and analytics, it would be really great. >> Sure, so, our heritage started with automation of the on-call situation for engineers. So, back in the day, many organizations had software engineers building apps, platforms, infrastructure, but then they would throw that over the wall to an ops team who would manage it in production. That led to poor code quality, it led to lots of challenges when people would release software in the middle of the night on a Saturday, et cetera. And it meant that it took a very long time for companies to manually get a problem into the hands of the right person to solve it. We automated all of that using an API-based ecosystem that connects to over 460 of the most popular applications, observability stacks, monitoring systems, security applications, ticketing environments, cloud environments, et cetera. And so, all of that is now seamless. What that data enabled us to do was build an event management solution, which we call Event Intelligence, which now uses AI and machine learning to help responders understand the nature of all the different events coming at them. So, for instance, instead of seeing 100 events coming at you from 16 different monitoring environments in your infrastructure, PagerDuty will use AI to know that of those 175 are part of the same incident. They're events conspiring to becoming a business-impacting incident. And that allows our teams to get ahead of things, to become proactive versus reactive. We've also built analytics into our solution which helps our customers benchmark themselves and their operational efficiency versus their peer group. It helps them measure the health of their teams and understand which services are causing them the biggest challenges and the most expense whether that's labor expense or customer impact. And most recently, we've been really thrilled with our acquisition of Rundeck which helps us automate the remediation of events which now means that PagerDuty can automate incident management and incident response, both upstream, in terms of identifying events as they flow in, and also downstream, safe self-healing of infrastructure, application and platform environments to get things back to the way they need to work in order to serve end customers and serve employees across an enterprise. We're really excited as our vision has expanded to become the ubiquitous platform, the de facto platform, for real-time work. And what we've seen over the years is our customers coming up with very imaginative ways to use our software to solve real-time unstructured, unpredictable work across the company. That can be legal teams managing across different geographies and business units to close contracts at the end of the quarter, it could be financial services companies that are managing their physical security as well as their digital security through PagerDuty where time really, really matters if you have a data breach or a potential physical security incident. It could be customer service where customer service and support teams are working very closely with engineering teams to identify issues that are causing customers problems and to manage those issues collaboratively so that the customer experience is protected. So, just some examples of how PagerDuty is getting leveraged. And we're really excited to talk about some new innovations at Summit. >> Terrific, well, you really have your thumb on the pulse of corporate America, and as you know, last year, we talked about the pandemic and now we're looking at going back to the workforce, we're looking at the future of work. What does that look like for you? >> Well, the future of work is here and one thing is for sure, it has changed permanently. I think we all learned from the past year that remote work can provide a lot of flexibility and can level the playing field for people all around the world. It means you can access talent from different geographies. It means you can have a different level of work-life balance, but it also comes with its own set of complications. And one of the reasons we pulled Summit earlier from September into June was we really wanted to be a part of this kind of grand moment of reopening that we're seeing around the world. And that means that every organization that we're working with is redesigning their future. But that didn't start today, that started several months ago, as companies learned from their remote work experience, learned from their on-demand experience in dealing with their own customers. And it took some of those innovations and brought them forward into kind of the new design for the way teams will work, the way brands interact with their customers. And at Summit, you're going to hear us discuss why now is the moment, now is the moment to harness your digital acceleration because that's really the way that business is getting done. I mean, frankly, every business is now a software business and all business is now digital business. And PagerDuty has proven itself as the essential infrastructure on which all companies, all brands, can build their success. And as we widen our aperture we think about building the platform for not just today's challenges, but tomorrow's challenges. So, at Summit, you'll hear us talking a lot about resilience and how your entire organization and your brand will be judged on your ability to stand up a resilient business, a resilient brand experience for your customers. Today, uptime is money and resilience and reliability are the currency of tomorrow. We're entering into this era where autonomy is everything when it comes to work. I mean, employees, and generally humans, do not want to be stuck managing mundane tasks. And the hybrid work arrangements that we're anticipating mean that PagerDuty's platform will become even more essential for customers because hybrid work drives more complexity. It means your teams are distributed, they maybe distributed across regions, co-located, remote at home, in different time zones. And when something's going down that's really causing a problem in your business, you need to orchestrate work across the right people that can make a difference in that moment. Autonomy and flexibility, frankly, is what people expect from work. And they also expect to engage with apps and platforms that are easy to use, that are intuitive, that deliver really fast time to value. And that has long been at the core of PagerDuty's offering and value proposition. And none of these autonomous or automation investments replace human expertise. They allow our platform to channel that expertise and the expertise of your users to give them context and visibility to make the best possible decisions in the moment that matters. And I think that is so empowering as we think about this flexible new hybrid way of working. And then lastly- >> And I love the points. >> Oh yeah, go ahead. >> Yeah, I love the points that you make about resilience and autonomy. I'd love it if you could just drive a little further how we can build more connection now that we're going into the office and also integrating this kind of hybrid system. >> Well, I think it's really interesting because in some ways I feel super connected to my employees 'cause I'm engaging with them one-to-one, my box and their box. I have had the opportunity to stay connected to customers and executives across the industry over course of the pandemic. And yet, I'm an extrovert, I miss the in-person opportunity that kinetic energy that comes with being together in a room. And I'm looking forward to being back in studio, doing interviews with you, Natalie. But at the same time, I appreciate the convenience that I've gained. Like, I'm not looking forward to commuting again. I mean, I plan to only get on the road during off hours in the future. And I realize that I don't have to travel six hours for a two-hour meeting on the other side of the U.S., or 15 hours to have a meeting in Europe, I can get a lot of business done online. Having said that, that connection is so important. The social contract that you create with your customers and your businesses is so important. And making sure that we can connect the complex technology that runs the world today is also really important. And that's where PagerDuty plays a role. PagerDuty really helps you know who you need, what you can leverage them for, and gets them in touch when you need them, like I said, on the work that is somewhat unpredictable but can be very high priority, the highest priority in the case of a security breach or a major customer-impacting incident. And so, using AI apps, or sorry, using AI and automation to make sure that we can intelligently route work to the right people is a big part of how our platform has come together and really become the central nervous system of the digital economy. >> Yeah, I mean, these are really great points and it's a bit of a silver lining actually with the pandemic, learning that we can really stay connected despite not being in the office and now have more hybrid systems of work. But let's switch now gears to talk about leadership in our communities and how we can truly activate change and a far more just and equitable world. >> Well, I am a huge believer in social responsibility and social impact, and I really appreciate how all of our employees have come together to leverage PagerDuty's platform for good. When we went public, we launched pagerduty.org which was led by Olivia Khalili. And I know you'll hear from her and some of our impact customers this week at Summit, but I think what's really important is how engaging it is for our employee base. Last year, 93% of PagerDuty employees have volunteered their time for social causes and philanthropy. And that's in a time when we were all enduring a hardship of our own, we were all facing an unprecedented pandemic. We've donated over a million dollars in financial grants to over 400 organizations through strategic giving and employee-match programs. And we've opened civic engagement. We've opened source civic engagement with our Day for Change for our employees and our toolkits which we've shared broadly throughout the industry. We signed on to the Board Challenge which I was thrilled to do because I'm a big believer that more diversity in the boardroom is going to lead more equity in corporate America. And thrilled to add Bonita Stewart and Dr. Alec Gallimore to our board last year. And I think representation is so important at the board level, not just because it's the right thing to do, not just because it's the right thing for business, but it's the right thing for career growth for your employees, showing them the path to what's possible for them with your company. And finally, we published PagerDuty's first ever "Inclusion Diversity and Equity Report", which is part of our effort to provide transparency around not just what we're doing, but how we're measuring it, how we're progressing, so that we can get better every year. And we've highlighted our work to support time-critical health, our work to support equity in the response to COVID including vaccine distribution. And I really enjoy some of the impact stories that we hear from our non-for-profit partners that are working with us at pagerduty.org. So, leadership is what you make of it and you can lead from every chair in an organization. And I'm so proud of the leadership, our employees, and many of our customers have demonstrated in this time of particular challenge around the globe. And we're not through it entirely yet, and so, I'm just really hopeful that we can all come out of this better together. >> Right, and speaking about leadership, why do you think that diversity is so critical for effective leadership? >> Well, first of all, I think it's our responsibility to reflect the communities that we serve. My users do not all look the same, they don't come from the same background, they're from over 150 countries around the world. They're solving a diverse set of problems. And in fact, the problems they're solving with our platform is growing every day as they imagine how to apply our technology, our digital operations platform, to different types of real-time work around their companies. But diversity is also important in problem solving, in looking at challenges through different lenses, in thinking about the different stakeholders that you serve in that process, and in creating an equitable community around you, creating opportunity for people around you. I mean, one of the things that we did that was a business decision a couple of years ago was to open an office in Atlanta. And part of that was to create a path, create opportunities for Georgians and people in the Metro Atlanta area to participate in the tech industry. This was before everybody was working from home, before those geographical barriers were broken down. And I'm thrilled to say, we have a thriving community now in Atlanta that's growing and we're hiring. But that's just one example. That was the smart thing to do for our business, but it was also a great thing to do, I think, for the community. And we've brought new minds and all kinds of new people into our business. And this month we're celebrating Pride Month at PagerDuty, which I'm thrilled to do. We have very active LGBTQ community who contribute hugely to our efforts and to our customers' success. And we think that everybody deserves an equal shot at opportunity at the lifestyle they want and the opportunity to build their own bright future. >> Great, and just lastly, what's the main focus for PagerDuty in the next year? >> The main focus for PagerDuty next year is really executing on our strategy to become the defacto platform for real-time work, ensuring that we can leverage the largest domain-agnostic ecosystem of connected apps and services, that we can leverage the largest dataset based on responder data, workflows, events and incidents to help our customers deliver the resiliency, the autonomy, and the connectedness that they're looking for to serve their customers and accelerate their digital prospects and frankly, to prosper in the future. So, it really is about becoming that de facto platform for action for all your real-time, unstructured and important work. >> Well, Jennifer Tejada, the CEO and Chairperson of PagerDuty, loved having you on this program. Really appreciate your insights on diversity and leadership, and, of course, the next phase for PagerDuty itself. I'm your host for "theCUBE" now covering the PagerDuty Summit. Thanks for watching. (bright music)
SUMMARY :
by the CEO and Chairperson for PagerDuty. It's great to have you, and of what PagerDuty does and how the most to your business. some of the key features so that the customer going back to the workforce, And that has long been at the core Yeah, I love the points And making sure that we can learning that we can really stay connected in the response to COVID and the opportunity to build and frankly, to prosper in the future. and, of course, the next
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Aileen Black, Collibra and Marco Temaner, U.S. Army | AWS PS Partner Awards 2021
>>Mhm. Yes one. >>Hello and welcome. Today's session of the 2021 AWS Global Public Sector Partner Awards. I am pleased to introduce our very next guests. Their names are a lean black S. V. P. Public sector at culebra and Marco Timon are Chief Enterprise Architect at the HQ. D. A. Office of business transformation at the U. S. Army. I'm your host Natalie ehrlich, we're going to be discussing the award for best partner transformation. Best data led migration. Thank you both for joining the program. >>Thank you for having us. >>Thank you. Glad to be here. >>Well, a lien, why is it important to have a data driven migration? >>You know, migrations to the cloud that are simply just a lift and ship does take advantage of the elasticity of the cloud but not really about how to innovate and leverage what truly the AWS cloud has to offer. Um so a data led migration allows agencies to truly innovate and really kind of almost reimagine how they make their mission objectives and how they leverage the cloud, you know, the government has, let's face it mountains of data, right? I mean every single day there's more and more data and you you can't pick up a trade magazine that doesn't talk about how data is the new currency or data is the new oil. Um, so you know, data to have value has to be usable, right? So you to turn your data into knowledge. You really need to have a robust data intelligence platform which allows agencies to find understand and trust or data data intelligence platform like culebra is the system of record for their data no matter where it may reside. Um no strategy is complete without a strong data, governments platform and security and privacy baked in from the very start, data has to be accessible to the average data. Citizen people need to be able to better collaborate to make data driven decisions. Organizations need to be united by data. This is how a technology and platform like cal Ibra really allows agencies to leverage the data as a strategic asset. >>Terrific. Well, why is it more important than ever to do this than ever before? >>Well, you know, there's just the innovation of technology like Ai and Ml truly to be truly leveraged. Um you know, they need to be able to have trust the data that they're using it. If it if the model is trained with only a small set of data, um it's not going to really produce the trusted results they want. ML models deliver faster results at scale, but the results can be only precise when data feeding them is of high quality. And let's say Gardner just came out with a study that said data quality is the number one obstacle for adoption of A. I. Um when good data and good models find a unified scalable platform with superior collaboration capabilities, you're A I. M. L. Opportunities to truly be leveraged and you can truly leverage data as a strategic asset. >>Terrific. Well marco what does the future look like for the army and data >>so and let me play off. Do you think that Allen said so in terms of the future um obviously data's uh as you mentioned the data volumes are growing enormously so. Part of the future has to do with dealing with those data volumes just from a straight >>technological >>perspective. But as the data volumes grow and as we have to react to things that we need to react to the military, we're not just trying to understand the quantity of data but what it is and not just the quality but the nature of it. So understanding authoritative nous. Being able to identify what data we need to solve certain problems or answer certain questions. I mean a major theme in terms of what we're doing with data governance and having a data governance platform and a data catalog is having immediate knowledge of what data is, where what quality and confidence we have in the data. Sometimes it's more important to have data that's approximately correct than truly correct as quickly as possible, you know. So not all data needs to be of perfect quality at all times you need to understand what's authoritative, what the quality is, how current the information is. So as the data volumes grow and grow and grow. Keeping up with that. Not just from the standpoint of can we scale we know how to scale pretty well in terms of containing data volume but keeping up what it is, the knowledge of the data itself, understand authoritative nous quality, providence etcetera, uh that's a whole enterprise to keep keeping up with and that's what we're doing right now with this, with this project. >>Yeah. And I'd like to also follow up with that, how has leveraging palabras data intelligence platform enabled the army to accelerate its overall mission. >>So there's uh there's sort of interplay between, you know, just having a technology does something doesn't mean you're going to use it to do that something, but often having a place to do work of governance, work of knowledge management can be the precipitating functions or the stimulus to do so. So it's not and if you build it they will come. But if you don't have a place to play ball, you're not going to play ball to kind of run with that metaphor. So having technology that can do these things is a precursor to being able to. But then of course we, as an organization have to do it. So the interplay between making a selection of technology and doing the implementation from a technical perspective that plays off of an urgency, we've made the decision to use a technology, so then that helped accelerate getting roles, responsibilities of our ceo of our missionary data. Officers of data Stewart's the folks that have to be doing the work. Um, when you educate system owners in cataloging and giving a central environment, the information is needed. If you say here's a place to put it, then it's very tangible, especially in the military where work is done in a very uh, concrete task based way. If you have a place to do things, then it's easier to tell people to do things. So the technology is great and works for us. But the choice to to move with the technology has then been a productive interplay with with the doing of the things that need to be done to take advantage of the technology, if that makes >>sense? Well, >>yeah, that's really great to hear. I mean, speaking of taking advantage of the technology, a lien can collaborate, help your other public sector customers take advantage of A. I and machine learning. >>Well, people need to be able to collaborate and take advantage of their most strategic asset data to make those data driven decisions. It gives them the agility to be able to act 2020 was a great lesson around the importance of having your data house in order. Let's face it, the pandemic, we watched organizations that, you know, had a strong data governance framework who had looked at and understood where their data were and they were very able to very quickly assess the situation in react and others were not in such a good situation. So, you know, being able to have that data governance framework, being able to have that data quality, being able to have the right information and being able to trust it allows people to be effective and quickly to react to situations >>fascinating. Um do you have any insight on that marco, would you like to weigh in? >>Well, definitely concur. Um I think our strategy, like I said has been to um use the technology to highlight the need to put governance into place and to focus on increasing data quality the data sources. And I would say this has also helped us uh I mean things that we weren't doing before that have to do with just educating the populace, you know all the way from the folks operators of systems to the most senior executives. Being conversant in the principles that we're talking about this whole discipline is a bit arcane and kind of back office and kind of I. T. But it's actually not. If you don't have the data to make, if you don't know where to get the data to make a decision then you're going to make a decision based on incorrect data and and you know that's pretty important in the military to not get wrong. So definitely concur and we're taking that approach as well. >>I'd like to take it one step further. If if you're speaking the same language then so if you have an understanding what the data governments framework is you can understand what the data is, where it is. Sometimes there's duplicate data and there's duplicate data for a reason, but understanding where it came from and what the linage is associated with, it really gives you the power of being able to shop for data and get the right information at the right time and give it the right perspective. And I think that's the power of what has laid the foundation for the work that the army and MArco has done to really set the stage for what they can do in the future. >>Terrific and marco, if you could comment a little bit about data storage ship and how it can positively dry future outcomes. >>Yeah, So um data stewardship for us um has a lot to do with the functional, so the people that were signing as a senior data Stewart's are the senior functional in the respective organizations, logistics, financial management, training, readiness, etcetera. So the idea of the folks who know really everything about those functional domains, um looking at things from the perspective of the data that's needed to support those functions, logistics, human resources, etcetera. Um and being, you know, call it the the most authoritative subject matter experts. So the governance that we're doing is coming much more from a functional perspective than a technical perspective, so that when a when a system is being built, if we're talking about data migration, if we're talking about somebody driving analytics, the knowledge that were associated with the data comes from the functional. So our data stewardship is less about the technical side and more about making sure that the understanding from functional perspective of what the data is for, what the provenance is, not from a technical perspective, but what it means in terms of sources of information, sources of personnel, sources of munitions et cetera um is available to the folks using it. So they basically know what it is. So the emphasis is on that functional infusion of knowledge into the metadata so that then people who are trying to use that day to have a way of understanding what it really is and what the meaning is. And that's what really what data stewardship means from were actually very good at stewarding data. From a technical perspective. We know how to run systems very well. We know how to scale, We're good at that, but making sure that people know what it is and why and when to use it. Um that's where it's maybe we have some catching up to do, which is what this efforts about. >>Terrific. Well, fantastic insights from you both. I really appreciate you taking the time uh to tell all our viewers about this. That was Eileen Black and Marco Timoner and that, of course, was our section for the AWS Global Public Partner Sector Awards. Thanks for watching. I'm your host, Natalie Early. Thank you. >>Yeah. Mm.
SUMMARY :
I am pleased to introduce our very next guests. Glad to be here. the elasticity of the cloud but not really about how to innovate and leverage Well, why is it more important than ever to do this than ever before? Um you know, they need to be able to have Well marco what does the future look like for the army and data Part of the future has to do with dealing with those data volumes just from a straight needs to be of perfect quality at all times you need to understand what's authoritative, enabled the army to accelerate its overall mission. doing of the things that need to be done to take advantage of the technology, if that makes I mean, speaking of taking advantage of the technology, Well, people need to be able to collaborate and take advantage of their most strategic asset Um do you have any insight on that marco, would you like to weigh in? that have to do with just educating the populace, you know all the way from the folks operators of systems from and what the linage is associated with, it really gives you the power of being able to shop for data Terrific and marco, if you could comment a little bit about data storage ship and the perspective of the data that's needed to support those functions, logistics, human resources, I really appreciate you taking the time uh to
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AWS Executive Summit 2020
>>From around the globe. It's the cube with digital coverage of AWS reinvent executive summit 2020, sponsored by Accenture and AWS. >>Welcome to cube three 60 fives coverage of the Accenture executive summit. Part of AWS reinvent. I'm your host Rebecca Knight. Today we are joined by a cube alum Karthik NurAin. He is Accenture senior managing director and lead Accenture cloud. First, welcome back to the show Karthik. >>Thank you. Thanks for having me here. >>Always a pleasure. So I want to talk to you. You are an industry veteran, you've been in Silicon Valley for decades. Um, I want to hear from your perspective what the impact of the COVID-19 pandemic has been, what are you hearing from clients? What are they struggling with? What are their challenges that they're facing day to day? >>I think, um, COVID-19 is being a eye-opener from, you know, various facets, you know, um, first and foremost, it's a, it's a head, um, situation that everybody's facing, which is not just, uh, highest economic bearings to it. It has enterprise, um, an organization with bedding to it. And most importantly, it's very personal to people, um, because they themselves and their friends, family near and dear ones are going to this challenge, uh, from various different dimension. But putting that aside, when you come to it from an organization enterprise standpoint, it has changed everything well, the behavior of organizations coming together, working in their campuses, working with each other as friends, family, and, uh, um, near and dear colleagues, all of them are operating differently. So that's what big change to get things done in a completely different way, from how they used to get things done. >>Number two, a lot of things that were planned for normal scenarios, like their global supply chain, how they interact with their client customers, how they coordinate with their partners on how that employees contribute to the success of an organization at all changed. And there are no data models that give them a hint of something like this for them to be prepared for this. So we are seeing organizations, um, that have adapted to this reasonably okay, and are, you know, launching to innovate faster in this. And there are organizations that have started with struggling, but are continuing to struggle. And the gap, uh, between the leaders and legs are widening. So this is creating opportunities in a different way for the leaders, um, with a lot of pivot their business, but it's also creating significant challenge for the lag guides, uh, as we defined in our future systems research that we did a year ago, uh, and those organizations are struggling further. So the gap is actually whitening. >>So you've just talked about the widening gap. I've talked about the tremendous uncertainty that so many companies, even the ones who have adapted reasonably well, uh, in this, in this time, talk a little bit about Accenture cloud first and why, why now? >>I think it's a great question. Um, we believe that for many of our clients COVID-19 has turned, uh, cloud from an experimentation aspiration to an origin mandate. What I mean by that is everybody has been doing something on the other end cloud. There's no company that says we don't believe in cloud. Uh, our, we don't want to do cloud. It was how much they did in cloud. And they were experimenting. They were doing the new things in cloud. Um, but they were operating a lot of their core business outside the cloud or not in the cloud. Those organizations have struggled to operate in this new normal, in a remote fashion as with us, uh, that ability to pivot to all the changes the pandemic has brought to them. But on the other hand, the organizations that had a solid foundation in cloud were able to collect faster and not actually gone into the stage of innovating faster and driving a new behavior in the market, new behavior within their organization. >>So we are seeing that spend to make is actually fast-forwarded something that we always believed was going to happen. This, uh, uh, moving to cloud over the next decade is fast, forwarded it to, uh, happen in the next three to five years. And it's created this moment where it's a once in an era, really replatforming of businesses in the cloud that we are going to see. And we see this moment as a cloud first moment where organizations will use cloud as the, the canvas and the foundation with which they're going to reimagine their business after they were born in the cloud. Uh, and this requires a whole new strategy. Uh, and as Accenture, we are getting a lot in cloud, but we thought that this is the moment where we bring all of that capabilities together because we need a strategy for addressing, moving to cloud are embracing cloud in a holistic fashion. And that's what Accenture cloud first brings together a holistic strategy, a team that's 70,000 plus people that's coming together with rich cloud skills, but investing to tie in all the various capabilities of cloud to Delaware, that holistic strategy to our clients. So I want you to >>Delve into a little bit more about what this strategy actually entails. I mean, it's clearly about embracing change and being willing to experiment and, and having capabilities to innovate. Can you tell us a little bit more about what this strategy entails? >>Yeah. The reason why we say that there's a need for the strategy is, like I said, COVID is not new. There's almost every customer client is doing something with the cloud, but all of them have taken different approaches to cloud and different boundaries to cloud. Some organizations say, I just need to consolidate my multiple data centers to a small data center footprint and move the nest to cloud. Certain other organizations say that well, I'm going to move certain workloads to cloud. Certain other organizations said, well, I'm going to build this Greenfield application or workload in cloud. Certain other said, um, I'm going to use the power of AI ML in the cloud to analyze my data and drive insights. But a cloud first strategy is all of this tied with the corporate strategy of the organization with an industry specific cloud journey to say, if in this current industry, if I were to be reborn in the cloud, would I do it in the exact same passion that I did in the past, which means that the products and services that they offer need to be the matching, how they interact with that customers and partners need to be revisited, how they bird and operate their IP systems need to be the, imagine how they unearthed the data from all the systems under which they attract need to be liberated so that you could drive insights of cloud. >>First strategy. Hans is a corporate wide strategy, and it's a C-suite responsibility. It doesn't take the ownership away from the CIO or CIO, but the CIO is, and CDI was felt that it was just their problem and they were to solve it. And everyone as being a customer, now, the center of gravity is elevated to it becoming a C-suite agenda on everybody's agenda, where probably the CDI is the instrument to execute that that's a holistic cloud-first strategy >>And it, and it's a strategy, but the way you're describing it, it sounds like it's also a mindset and an approach, as you were saying, this idea of being reborn in the cloud. So now how do I think about things? How do I communicate? How do I collaborate? How do I get done? What I need to get done. Talk a little bit about how this has changed, the way you support your clients and how Accenture cloud first is changing your approach to cloud services. >>Wonderful. Um, you know, I did not color one very important aspect in my previous question, but that's exactly what you just asked me now, which is to do all of this. I talked about all of the vehicles, uh, an organization or an enterprise is going to go to, but the good part is they have one constant. And what is that? That is their employees, uh, because you do, the employees are able to embrace this change. If they are able to, uh, change them, says, pivot them says retool and train themselves to be able to operate in this new cloud. First one, the ability to reimagine every function of the business would be happening at speed. And cloud first approach is to do all of this at speed, because innovation is deadly proposed there, do the rate of probability on experimentation. You need to experiment a lot for any kind of experimentation. >>There's a probability of success. Organizations need to have an ability and a mechanism for them to be able to innovate faster for which they need to experiment a lot. The more the experiment and the lower cost at which they experiment is going to help them experiment a lot and experiment demic speed, fail fast, succeed more. And hence, they're going to be able to operate this at speed. So the cloud-first mindset is all about speed. I'm helping the clients fast track that innovation journey, and this is going to happen. Like I said, across the enterprise and every function across every department, I'm the agent of this change is going to be the employee's weapon, race, this change through new skills and new grueling and new mindset that they need to adapt to. >>So Karthik what you're describing it, it sounds so exciting. And yet for a pandemic wary workforce, that's been working remotely that may be dealing with uncertainty if for their kid's school and for so many other aspects of their life, it sounds hard. So how are you helping your clients, employees get onboard with this? And because the change management is, is often the hardest part. >>Yeah, I think it's, again, a great question. A bottle has only so much capacity. Something got to come off for something else to go in. That's what you're saying is absolutely right. And that is again, the power of cloud. The reason why cloud is such a fundamental breakthrough technology and capability for us to succeed in this era, because it helps in various forms. What we talked so far is the power of innovation that could create, but cloud can also simplify the life of the employees in an enterprise. There are several activities and tasks that people do in managing their complex infrastructure, complex ID landscape. They used to do certain jobs and activities in a very difficult, uh, underground about with cloud has simplified. And democratised a lot of these activities. So that things which had to be done in the past, like managing the complexity of the infrastructure, keeping them up all the time, managing the, um, the obsolescence of the capabilities and technologies and infrastructure, all of that could be offloaded to the cloud. >>So that the time that is available for all of these employees can be used to further innovate. Every organization is good to spend almost the same amount of money, but rather than spending activities, by looking at the rear view mirror on keeping the lights on, they're going to spend more money, more time, more energy, and spend their skills on things that are going to add value to their organization. Because you, every innovation that an enterprise can give to their end customer need not come from that enterprise. The word of platform economy is about democratising innovation. And the power of cloud is to get all of these capabilities from outside the four walls of the enterprise, >>It will add value to the organization, but I would imagine also add value to that employee's life because that employee, the employee will be more engaged in his or her job and therefore bring more excitement and energy into her, his or her day-to-day activities too. >>Absolutely. Absolutely. And this is, this is a normal evolution we would have seen everybody would have seen in their lives, that they keep moving up the value chain of what activities that, uh, gets performed buying by those individuals. And there's this, um, you know, no more true than how the United States, uh, as an economy has operated where, um, this is the power of a powerhouse of innovation, where the work that's done inside the country keeps moving up to that. You change. And, um, us leverages the global economy for a lot of things that is required to power the United States and that global economic, uh, phenomenon is very proof for an enterprise as well. There are things that an enterprise needs to do them soon. There are things an employee needs to do themselves. Um, but there are things that they could leverage from the external innovation and the power of innovation that is coming from technologies like cloud. >>So at Accenture, you have long, long, deep Stan, sorry, you have deep and long standing relationships with many cloud service providers, including AWS. How does the Accenture cloud first strategy, how does it affect your relationships with those providers? >>Yeah, we have great relationships with cloud providers like AWS. And in fact, in the cloud world, it was one of the first, um, capability that we started about years ago, uh, when we started developing these capabilities. But five years ago, we hit a very important milestone where the two organizations came together and said that we are forging a pharma partnership with joint investments to build this partnership. And we named that as a Accenture, AWS business group ABG, uh, where we co-invest and brought skills together and develop solutions. And we will continue to do that. And through that investment, we've also made several acquisitions that you would have seen in the recent times, like, uh, an invoice and gecko that we made acquisitions in in Europe. But now we're taking this to the next level. What we are saying is two cloud first and the $3 billion investment that we are bringing in, uh, through cloud first, we are going to make specific investment to create unique joint solution and landing zones foundation, um, cloud packs with which clients can accelerate their innovation or their journey to cloud first. >>And one great example is what we are doing with Takeda, uh, billable, pharmaceutical giant, um, between we've signed a five-year partnership. And it was out in the media just a month ago or so, where we are, the two organizations are coming together. We have created a partnership as a power of three partnership where the three organizations are jointly hoarding hats and taking responsibility for the innovation and the leadership position that Decatur wants to get to with this. We are going to simplify their operating model and organization by providing it flexibility. We're going to provide a lot more insights. Tequila has a 230 year old organization. Imagine the amount of trapped data and intelligence that is there. How about bringing all of that together with the power of AWS and Accenture and Takeda to drive more customer insights, um, come up with breakthrough, uh, R and D uh, accelerate clinical trials and improve the patient experience using AI ML and edge technologies. So all of these things that we will do through this partnership with joint investment from Accenture cloud first, as well as partner like AWS, so that Takeda can realize their gain. And, uh, they're seeing you actually made a statement that five years from now, every ticket an employee will have an AI assistant. That's going to make that beginner employee move up the value chain on how they contribute and add value to the future of tequila with the AI assistant, making them even more equipped and smarter than what they could be otherwise. >>So, one last question to close this out here. What is your future vision for, for Accenture cloud first? What are we going to be talking about at next year's Accenture executive summit? Yeah, the future >>Is going to be, um, evolving, but the part that is exciting to me, and this is, uh, uh, a fundamental belief that we are entering a new era of industrial revolution from industry first, second, and third industry. The third happened probably 20 years ago with the advent of Silicon and computers and all of that stuff that happened here in the Silicon Valley. I think the fourth industrial revolution is going to be in the cross section of, uh, physical, digital and biological boundaries. And there's a great article, um, in what economic forum that, that people, uh, your audience can Google and read about it. Uh, but the reason why this is very, very important is we are seeing a disturbing phenomenon that over the last 10 years, they are seeing a Blackwing of the, um, labor productivity and innovation, which has dropped to about 2.1%. When you see that kind of phenomenon over that longer period of time, there has to be breakthrough innovation that needs to happen to come out of this barrier and get to the next base camp, as I would call it to further this productivity, um, lack that we are seeing, and that is going to happen in the intersection of the physical, digital and biological boundaries. >>And I think cloud is going to be the connective tissue between all of these three, to be able to provide that where it's the edge, especially is going to come closer to the human lives. It's going to come from cloud pick totally in your mind, you can think about cloud as central, either in a private cloud, in a data center or in a public cloud, you know, everywhere. But when you think about edge, it's going to be far reaching and coming close to where we live and maybe work and very, um, get entertained and so on and so forth. And there's going to be, uh, intervention in a positive way in the field of medicine, in the field of entertainment, in the field of, um, manufacturing in the field of, um, uh, you know, mobility. When I say mobility, human mobility, people, transportation, and so on and so forth with all of this stuff, cloud is going to be the connective tissue and the vision of cloud first is going to be, uh, you know, blowing through this big change that is going to happen. And the evolution that is going to happen where, you know, the human grace of mankind, um, our person kind of being very gender neutral in today's world. Um, go first needs to be that beacon of, uh, creating the next generation vision for enterprises to take advantage of that kind of an exciting future. And that's why it, Accenture. We say, let there be change as our, as a purpose. >>I genuinely believe that cloud first is going to be in the forefront of that change agenda, both for Accenture as well as for the rest of the world. Excellent. Let there be change, indeed. Thank you so much for joining us Karthik. A pleasure I'm Rebecca night's stay tuned for more of Q3 60 fives coverage of the Accenture executive summit >>From around the globe. It's the cube with digital coverage of AWS reinvent executive summit 2020, sponsored by Accenture and AWS >>Welcome everyone to the Q virtual and our coverage of the Accenture executive summit, which is part of AWS reinvent 2020. I'm your host Rebecca Knight. Today, we are talking about the green, the cloud and joining me is Kishor Dirk. He is Accenture senior managing director cloud first global services lead. Thank you so much for coming on the show. Kishor nice to meet you. So I want to start by asking you what it is that we mean when we say green cloud, we know that sustainability is a business imperative. So many organizations around the world are committing to responsible innovation, lowering carbon emissions, but what's this, what is it? What does it mean when they talk about cloud from a sustainability perspective? I think it's about responsible innovation being cloud is a cloud first approach that has profits and benefit the clients by helping reduce carbon emissions. >>Think about it this way. You have a large number of data centers. Each of these data centers are increasing by 14% every year. And this double digit growth. What you're seeing is these data centers and the consumption is nearly coolant to the kind of them should have a country like Spain. So the magnitude of the problem that is out there and how do we pursue a green approach. If you look at this, our Accenture analysis, in terms of the migration to public cloud, we've seen that we can reduce that by 59 million tons of CO2 per year with just the 5.9% reduction in total ID emissions and equates this to 22 million cars off the road. And the magnitude of reduction can go a long way in meeting climate change commitments, particularly for data sensitive. >>Wow, that's incredible. What the numbers that you're putting forward are, are absolutely mind blowing. So how does it work? Is it a simple cloud migration? So, you know, when companies begin their cloud journey and then they confront, uh, with them a lot of questions, the decision to make, uh, this particular, uh, element sustainable in the solution and benefits they drive and they have to make wise choices, and then they will be unprecedented level of innovation leading to both a greener planet, as well as, uh, a greener balance sheet, I would say, uh, so effectively it's all about ambition data, the ambition, greater the reduction in carbon emissions. So from a cloud migration perspective, we look at it as a, as a simple solution with approaches and sustainability benefits, uh, that vary based on things it's about selecting the right cloud provider, a very carbon thoughtful provider and the first step towards a sustainable cloud journey. >>And here we're looking at cloud operators, obviously they have different corporate commitments towards sustainability, and that determines how they plan, how they build, uh, their, uh, uh, the data centers, how they are consumed and assumptions that operate there and how they, or they retire their data centers. Then, uh, the next element that you want to do is how do you build it ambition, you know, for some of the companies, uh, and average on-prem, uh, drives about 65% energy reduction and the carbon emissions and reduction number was 84%, which is kind of good, I would say. But then if you could go up to 98% by configuring applications to the cloud, that is significant benefit for, uh, for the board. And obviously it's a, a greener cloud that we're talking about. And then the question is, how far can you go? And, uh, you know, the, obviously the companies have to unlock greater financial societal environmental benefits, and Accenture has this cloud based circular operations and sustainable products and services that we bring into play. So it's a, it's a very thoughtful, broader approach that w bringing in, in terms of, uh, just a simple concept of cloud migration, >>We know that in the COVID era, shifting to the cloud has really become a business imperative. How is Accenture working with its clients at a time when all of this movement has been accelerated? How do you partner and what is your approach in terms of helping them with their migration? >>Yeah, I mean, let, let me talk a little bit about the pandemic and the crisis that is there today. And if you really look at that in terms of how we partnered with a lot of our clients in terms of the cloud first approach, I'll give you a couple of examples. We worked with rolls Royce, McLaren, DHL, and others, as part of the ventilator challenge consortium, again, to, uh, coordinate production of medical ventilator surgically needed for the UK health service. Many of these farms I've taken similar initiatives in, in terms of, uh, you know, from a few manufacturers hand sanitizers and to hand sanitizers, and again, leading passionate labels, making PPE, and again, at the UN general assembly, we launched the end-to-end integration guide that helps company essentially to have a sustainable development goals. And that's how we have parking at a very large scale. >>Uh, and, and if you really look at how we work with our clients and what is Accenture's role there, uh, you know, from, in terms of our clients, you know, there are multiple steps that we look at. One is about, uh, planning, building, deploying, and managing an optimal green cloud solution. And Accenture has this concept of, uh, helping clients with a platform to kind of achieve that goal. And here we are having, we are having a platform or a mine app, which has a module called BGR advisor. And this is a capability that helps you provide optimal green cloud, uh, you know, a business case, and obviously a blueprint for each of our clients and right from the start in terms of how do we complete cloud migration recommendation to an improved solution, accurate accuracy to obviously bringing in the end to end perspective, uh, you know, with this green card advisor capability, we're helping our clients capture what we call as a carbon footprint for existing data centers and provide, uh, I would say the current cloud CO2 emission score that, you know, obviously helps them, uh, with carbon credits that can further that green agenda. >>So essentially this is about recommending a green index score, reducing carbon footprint for migration migrating for green cloud. And if we look at how Accenture itself is practicing what we preach, 95% of our applications are in the cloud. And this migration has helped us, uh, to lead to about $14.5 million in benefit. And in the third year and another 3 million analytics costs that are saved through right-sizing a service consumption. So it's a very broad umbrella and a footprint in terms of how we engage societaly with the UN or our clients. And what is it that we exactly bring to our clients in solving a specific problem? >>Accenture isn't is walking the walk, as you say yes. >>So that's that instead of it, we practice what we preach, and that is something that we take it to heart. We want to have a responsible business and we want to practice it. And we want to advise our clients around that >>You are your own use case. And so they can, they know they can take your advice. So talk a little bit about, um, the global, the cooperation that's needed. We know that conquering this pandemic is going to take a coordinated global effort and talk a little bit about the great reset initiative. First of all, what is that? Why don't we, why don't we start there and then we can delve into it a little bit more. >>Okay. So before we get to how we are cooperating, the great reset, uh, initiative is about improving the state of the world. And it's about a group of global stakeholders cooperating to simultaneously manage the direct consequences of their COVID-19 crisis. Uh, and in spirit of this cooperation that we're seeing during COVID-19, uh, which will obviously either to post pandemic, to tackle the world's pressing issues. As I say, uh, we are increasing companies to realize a combined potential of technology and sustainable impact to use enterprise solutions, to address with urgency and scale, and, um, obviously, uh, multiple challenges that are facing our world. One of the ways that you're increasing, uh, companies to reach their readiness cloud with Accenture's cloud core strategy is to build a solid foundation that is resilient and will be able to faster to the current, as well as future times. Now, when you think of cloud as the foundation, uh, that drives the digital transformation, it's about scale speed, streamlining your operations, and obviously reducing costs. >>And as these businesses seize the construct of cloud first, they must remain obviously responsible and trusted. Now think about this, right, as part of our analysis, uh, that profitability can co-exist with responsible and sustainable practices. Let's say that all the data centers, uh, migrated from on-prem to cloud based, we estimate that would reduce carbon emissions globally by 60 million tons per year. Uh, and think about it this way, right? Easier metric would be taking out 22 million cars off the road. Um, the other examples that you've seen, right, in terms of the NHS work that they're doing, uh, in, in UK to build, uh, uh, you know, uh, Microsoft teams in based integration. And, uh, the platform rolled out for 1.2 million in interest users, uh, and got 16,000 users that we were able to secure, uh, instant messages, obviously complete audio video calls and host virtual meetings across India. So, uh, this, this work that we did with NHS is something that we have are collaborating with a lot of tools and powering businesses. >>Well, you're vividly describing the business case for sustainability. What do you see as the future of cloud when thinking about it from this lens of sustainability, and also going back to what you were talking about in terms of how you are helping your, your fostering cooperation within these organizations. >>Yeah, that's a very good question. So if you look at today, right, businesses are obviously environmentally aware and they are expanding efforts to decrease power consumption, carbon emissions, and they want to run a sustainable operational efficiency across all elements of their business. And this is an increasing trend, and there is that option of energy efficient infrastructure in the global market. And this trend is the cloud first thinking. And with the right cloud migration that we've been discussing is about unlocking new opportunity, like clean energy foundations enable enabled by cloud based geographic analysis, material, waste reductions, and better data insights. And this is something that, uh, uh, we'll we'll drive, uh, with obviously faster analytics platform that is out there. Now, the sustainability is actually the future of business, which is companies that are historically different, the financial security or agility benefits to cloud. Now sustainability becomes an imperative for them. And I would on expedience Accenture's experience with cloud migrations, we have seen 30 to 40% total cost of ownership savings. And it's driving a greater workload, flexibility, better service, your obligation, and obviously more energy efficient, uh, public clouds that cost we'll see that, that drive a lot of these enterprise own data centers. So in our view, what we are seeing is that this, this, uh, sustainable cloud position helps, uh, helps companies to, uh, drive a lot of the goals in addition to their financial and other goods. >>So what should organizations who are, who are watching this interview and saying, Hey, I need to know more, what, what do you recommend to them? And what, where should they go to get more information on Greenplum? >>No, if you you're, if you are a business leader and you're thinking about which cloud provider is good, or how, how should applications be modernized to meet our day-to-day needs, which cloud driven innovations should be priorities. Uh, you know, that's why Accenture, uh, formed up the cloud first organization and essentially to provide the full stack of cloud services to help our clients become a cloud first business. Um, you know, it's all about excavation, uh, the digital transformation innovating faster, creating differentiated, uh, and sustainable value for our clients. And we're powering it up at 70,000 cloud professionals, $3 billion investment, and, uh, bringing together and services for our clients in terms of cloud solutions. And obviously the ecosystem partnership that we have that we are seeing today, uh, and the assets that help our clients realize their goals. Um, and again, to do reach out to us, uh, we can help them determine obviously, an optimal, sustainable cloud for solution that meets the business needs and being unprecedented levels of innovation. Our experience will be our advantage. And now more than ever, Rebecca, >>Just closing us out here. Do you have any advice for these companies who are navigating a great deal of uncertainty? We, what, what do you think the next 12 to 24 months? What do you think that should be on the minds of CEOs as they go through? >>So, as CEO's are thinking about rapidly leveraging cloud, migrating to cloud, uh, one of the elements that we want them to be thoughtful about is can they do that, uh, with unprecedent level of innovation, but also build a greener planet and a greener balance sheet, if we can achieve this balance and kind of, uh, have a, have a world which is greener, I think the world will win. And we all along with Accenture clients will win. That's what I would say, uh, >>Optimistic outlook. And I will take it. Thank you so much. Kishor for coming on the show >>That was >>Accenture's Kishor Dirk, I'm Rebecca Knight stay tuned for more of the cube virtuals coverage of the Accenture executive summit >>Around the globe. >>It's the cube with digital coverage of AWS reinvent executive summit 2020, sponsored by Accenture and AWS. >>Welcome everyone to the cube virtual and our coverage of the Accenture executive summit. Part of AWS reinvent 2020. I'm your host Rebecca Knight. Today, we are talking about the power of three. And what happens when you bring together the scientific know-how of a global bias biopharmaceutical powerhouse in Takeda, a leading cloud services provider in AWS, and Accenture's ability to innovate, execute, and deliver innovation. Joining me to talk about these things. We have Aaron, sorry, Arjun, baby. He is the senior managing director and chairman of Accenture's diamond leadership council. Welcome Arjun Karl hick. He is the chief digital and information officer at Takeda. >>What is your bigger, thank you, Rebecca >>And Brian bowhead, global director, and head of the Accenture AWS business group at Amazon web services. Thanks so much for coming on. Thank you. So, as I said, we're talking today about this relationship between, uh, your three organizations. Carl, I want to talk with you. I know you're at the beginning of your cloud journey. What was the compelling reason? What, what, why, why move to the cloud and why now? >>Yeah, no, thank you for the question. So, you know, as a biopharmaceutical leader, we're committed to bringing better health and a brighter future to our patients. We're doing that by translating science into some really innovative and life transporting therapies, but throughout, you know, we believe that there's a responsible use of technology, of data and of innovation. And those three ingredients are really key to helping us deliver on that promise. And so, you know, while I think, uh, I'll call it, this cloud journey is already always been a part of our strategy. Um, and we've made some pretty steady progress over the last years with a number of I'll call it diverse approaches to the digital and AI. We just weren't seeing the impact at scale that we wanted to see. Um, and I think that, you know, there's a, there's a need ultimately to, you know, accelerate and, uh, broaden that shift. >>And, you know, we were commenting on this earlier, but there's, you know, it's been highlighted by a number of factors. One of those has been certainly a number of the large acquisitions we've made Shire, uh, being the most pressing example, uh, but also the global pandemic, both of those highlight the need for us to move faster, um, at the speed of cloud, ultimately. Uh, and so we started thinking outside of the box because it was taking us too long and we decided to leverage this strategic partner model. Uh, and it's giving us a chance to think about our challenges very differently. We call this the power of three, uh, and ultimately our focus is singularly on our patients. I mean, they're waiting for us. We need to get there faster. It can take years. And so I think that there is a focus on innovation, um, at a rapid speed, so we can move ultimately from treating conditions to keeping people healthy. >>So as you are embarking on this journey, what are some of the insights you want to share about, about what you're seeing so far? >>Yeah, no, it's a great question. So, I mean, look, maybe right before I highlight some of the key insights, uh, I would say that, you know, with cloud now as the, as the launchpad for innovation, you know, our vision all along has been that in less than 10 years, we want every single to kid, uh, associate we're employed to be empowered by an AI assistant. And I think that, you know, that's going to help us make faster, better decisions. That'll help us, uh, fundamentally deliver transformative therapies and better experiences to, to that ecosystem, to our patients, to physicians, to payers, et cetera, much faster than we previously thought possible. Um, and I think that technologies like cloud and edge computing together with a very powerful I'll call it data fabric is going to help us to create this, this real-time, uh, I'll call it the digital ecosystem. >>The data has to flow ultimately seamlessly between our patients and providers or partners or researchers, et cetera. Uh, and so we've been thinking about this, uh, I'll call it legal, hold up, sort of this pyramid, um, that helps us describe our vision. Uh, and a lot of it has to do with ultimately modernizing the foundation, modernizing and rearchitecting, the platforms that drive the company, uh, heightening our focus on data, which means that there's an accelerated shift towards enterprise data platforms and digital products. And then ultimately, uh, uh, P you know, really an engine for innovation sitting at the very top. Um, and so I think with that, you know, there's a few different, uh, I'll call it insights that, you know, are quickly kind of come zooming into focus. I would say one is this need to collaborate very differently. Um, you know, not only internally, but you know, how do we define ultimately, and build a connected digital ecosystem with the right partners and technologies externally? >>I think the second, uh, component that maybe people don't think as much about, but, you know, I find critically important is for us to find ways of really transforming our culture. We have to unlock talent and shift the culture certainly as a large biopharmaceutical very differently. And then lastly, you've touched on it already, which is, you know, innovation at the speed of cloud. How do we re-imagine that, you know, how do ideas go from getting tested and months to kind of getting tested in days? You know, how do we collaborate very differently? Uh, and so I think those are three, uh, perhaps of the larger I'll call it, uh, insights that, you know, the three of us are spending a lot of time thinking about right now. >>So Arjun, I want to bring you into this conversation a little bit. Let's, let's delve into those a bit. Talk first about the collaboration, uh, that Carl was referencing there. How, how have you seen that it is enabling, uh, colleagues and teams to communicate differently and interact in new and different ways? Uh, both internally and externally, as Carl said, >>No, th thank you for that. And, um, I've got to give call a lot of credit, because as we started to think about this journey, it was clear, it was a bold ambition. It was, uh, something that, you know, we had all to do differently. And so the, the concept of the power of three that Carl has constructed has become a label for us as a way to think about what are we going to do to collectively drive this journey forward. And to me, the unique ways of collaboration means three things. The first one is that, um, what is expected is that the three parties are going to come together and it's more than just the sum of our resources. And by that, I mean that we have to bring all of ourselves, all of our collective capabilities, as an example, Amazon has amazing supply chain capabilities. >>They're one of the best at supply chain. So in addition to resources, when we have supply chain innovations, uh, that's something that they're bringing in addition to just, uh, talent and assets, similarly for Accenture, right? We do a lot, uh, in the talent space. So how do we bring our thinking as to how we apply best practices for talent to this partnership? So, um, as we think about this, so that's, that's the first one, the second one is about shared success very early on in this partnership, we started to build some foundations and actually develop seven principles that all of us would look at as the basis for this success shared success model. And we continue to hold that sort of in the forefront, as we think about this collaboration. And maybe the third thing I would say is this one team mindset. So whether it's the three of our CEOs that get together every couple of months to think about, uh, this partnership, or it is the governance model that Carl has put together, which has all three parties in the governance and every level of leadership, we always think about this as a collective group, so that we can keep that front and center. >>And what I think ultimately has enabled us to do is it allowed us to move at speed, be more flexible. And ultimately all we're looking at the target the same way, the North side, the same way. >>Brian, what about you? What have you observed and what are you thinking about in terms of how this is helping teams collaborate differently? >>Yeah, absolutely. And RJ made some, some great points there. And I think if you really think about what he's talking about, it's that, that diversity of talent, diversity of skill and viewpoint and even culture, right? And so we see that in the power of three. And then I think if we drill down into what we see at Takeda, and frankly, Takeda was, was really, I think, pretty visionary and on their way here, right. And taking this kind of cross-functional approach and applying it to how they operate day to day. So moving from a more functional view of the world to more of a product oriented view of the world, right? So when you think about we're going to be organized around a product or a service or a capability that we're going to provide to our customers or our patients or donors in this case, it implies a different structure, although altogether, and a different way of thinking, right? >>Because now you've got technical people and business experts and marketing experts, all working together in this is sort of cross collaboration. And what's great about that is it's really the only way to succeed with cloud, right? Because the old ways of thinking where you've got application people and infrastructure, people in business, people is suboptimal, right? Because we can all access this tool was, and these capabilities and the best way to do that, isn't across kind of a cross collaborative way. And so this is product oriented mindset. It's a keto was already on. I think it's allowed us to move faster in those areas. >>Carl, I want to go back to this idea of unlocking talent and culture. And this is something that both Brian and Arjun have talked about too. People are, are an essential part of their, at the heart of your organization. How will their experience of work change and how are you helping re-imagine and reinforce a strong organizational culture, particularly at this time when so many people are working remotely. >>Yeah. It's a great question. And it's something that, you know, I think we all have to think a lot about, I mean, I think, um, you know, driving this, this call it, this, this digital and data kind of capability building, uh, takes a lot of, a lot of thinking. So, I mean, there's a few different elements in terms of how we're tackling this one is we're recognizing, and it's not just for the technology organization or for those actors that, that we're innovating with, but it's really across all of the Cato where we're working through ways of raising what I'll call the overall digital leaders literacy of the organization, you know, what are the, you know, what are the skills that are needed almost at a baseline level, even for a global bio-pharmaceutical company and how do we deploy, I'll call it those learning resources very broadly. >>And then secondly, I think that, you know, we're, we're very clear that there's a number of areas where there are very specialized skills that are needed. Uh, my organization is one of those. And so, you know, we're fostering ways in which, you know, we're very kind of quickly kind of creating, uh, avenues excitement for, for associates in that space. So one example specifically, as we use, you know, during these very much sort of remote, uh, sort of days, we, we use what we call global it days, and we set a day aside every single month and this last Friday, um, you know, we, we create during that time, it's time for personal development. Um, and we provide active seminars and training on things like, you know, robotic process automation, data analytics cloud, uh, in this last month we've been doing this for months and months now, but in his last month, more than 50% of my organization participated, and there's this huge positive shift, both in terms of access and excitement about really harnessing those new skills and being able to apply them. >>Uh, and so I think that that's, you know, one, one element that, uh, can be considered. And then thirdly, um, of course, every organization to work on, how do you prioritize talent, acquisition and management and competencies that you can't rescale? I mean, there are just some new capabilities that we don't have. And so there's a large focus that I have with our executive team and our CEO and thinking through those critical roles that we need to activate in order to kind of, to, to build on this, uh, this business led cloud transformation. And lastly, probably the hardest one, but the one that I'm most jazzed about is really this focus on changing the mindsets and behaviors. Um, and I think there, you know, this is where the power of three is, is really, uh, kind of coming together nicely. I mean, we're working on things like, you know, how do we create this patient obsessed curiosity, um, and really kind of unlock innovation with a real, kind of a growth mindset. >>Uh, and the level of curiosity that's needed, not to just continue to do the same things, but to really challenge the status quo. So that's one big area of focus we're having the agility to act just faster. I mean, to worry less, I guess I would say about kind of the standard chain of command, but how do you make more speedy, more courageous decisions? And this is places where we can emulate the way that a partner like AWS works, or how do we collaborate across the number of boundaries, you know, and I think, uh, Arjun spoke eloquently to a number of partnerships that we can build. So we can break down some of these barriers and use these networks, um, whether it's within our own internal ecosystem or externally to help, to create value faster. So a lot of energy around ways of working and we'll have to check back in, but I mean, we're early in on this mindset and behavioral shift, um, but a lot of good early momentum. >>Carl you've given me a good segue to talk to Brian about innovation, because you said a lot of the things that I was the customer obsession and this idea of innovating much more quickly. Obviously now the world has its eyes on drug development, and we've all learned a lot about it, uh, in the past few months and accelerating drug development is all, uh, is of great interest to all of us. Brian, how does a transformation like this help a company's, uh, ability to become more agile and more innovative and at a quicker speed to, >>Yeah, no, absolutely. And I think some of the things that Carl talked about just now are critical to that, right? I think where sometimes folks fall short is they think, you know, we're going to roll out the technology and the technology is going to be the silver bullet where we're, in fact it is the culture. It is, is the talent. And it's the focus on that. That's going to be, you know, the determinant of success. And I will say, you know, in this power of three arrangement and Carl talked a little bit about the pyramid, um, talent and culture and that change, and the kind of thinking about that has been a first-class citizen since the very beginning, right. That absolutely is critical for, for being there. Um, and, and so that's been, that's been key. And so we think about innovation at Amazon and AWS, and Carl mentioned some of the things that, you know, partner like AWS can bring to the table is we talk a lot about builders, right? >>So kind of obsessive about builders. Um, and, and we meet what we mean by that is we at Amazon, we hire for builders, we cultivate builders and we like to talk to our customers about it as well. And it also implies a different mindset, right? When you're a builder, you have that, that curiosity, you have that ownership, you have that stake in whatever I'm creating, I'm going to be a co-owner of this product or this service, right. Getting back to that kind of product oriented mindset. And it's not just the technical people or the it people who are builders. It is also the business people as, as Carl talked about. Right. So when we start thinking about, um, innovation again, where we see folks kind of get into a little bit of a innovation pilot paralysis, is that you can focus on the technology, but if you're not focusing on the talent and the culture and the processes and the mechanisms, you're going to be putting out technology, but you're not going to have an organization that's ready to take it and scale it and accelerate it. >>Right. And so that's, that's been absolutely critical. So just a couple of things we've been doing with, with Takeda and Decatur has really been leading the way is, think about a mechanism and a process. And it's really been working backward from the customer, right? In this case, again, the patient and the donor. And that was an easy one because the key value of Decatur is to be a patient focused bio-pharmaceutical right. So that was embedded in their DNA. So that working back from that, that patient, that donor was a key part of that process. And that's really deep in our DNA as well. And Accenture's, and so we were able to bring that together. The other one is, is, is getting used to experimenting and even perhaps failing, right. And being able to iterate and fail fast and experiment and understanding that, you know, some decisions, what we call it at Amazon or two-way doors, meaning you can go through that door, not like what you see and turn around and go back. And cloud really helps there because the costs of experimenting and the cost of failure is so much lower than it's ever been. You can do it much faster and the implications are so much less. So just a couple of things that we've been really driving, uh, with the cadence around innovation, that's been really critical. Carl, where are you already seeing signs of success? >>Yeah, no, it's a great question. And so we chose, you know, uh, with our focus on innovation to try to unleash maybe the power of data digital in, uh, in focusing on what I call sort of a Maven. And so we chose our, our, our plasma derived therapy business, um, and you know, the plasma-derived therapy business unit, it develops critical life-saving therapies for patients with rare and complex diseases. Um, but what we're doing is by bringing kind of our energy together, we're focusing on creating, I'll call it state of the art digitally connected donation centers. And we're really modernizing, you know, the, the, the donor experience right now, we're trying to, uh, improve also I'll call it the overall plasma collection process. And so we've, uh, selected a number of alcohol at a very high speed pilots that we're working through right now, specifically in this, in this area. And we're seeing >>Really great results already. Um, and so that's, that's one specific area of focus are Jen, I want you to close this out here. Any ideas, any best practices advice you would have for other pharmaceutical companies that are, that are at the early stage of their cloud journey? Yes. Sorry. Arjun. >>Yeah, no, I was breaking up a bit. No, I think they, um, the key is what what's sort of been great for me to see is that when people think about cloud, you know, you always think about infrastructure technology. The reality is that the cloud is really the true enabler for innovation and innovating at scale. And, and if you think about that, right, in all the components that you need, uh, ultimately that's where the value is for the company, right? Because yes, you're going to get some cost synergies and that's great, but the true value is in how do we transform the organization in the case of the Qaeda and the life sciences clients, right. We're trying to take a 14 year process of research and development that takes billions of dollars and compress that right. Tremendous amounts of innovation opportunity. You think about the commercial aspect, lots of innovation can come there. The plasma derived therapy is a great example of how we're going to really innovate to change the trajectory of that business. So I think innovation is at the heart of what most organizations need to do. And the formula, the cocktail that Takeda has constructed with this Fuji program really has all the ingredients, um, that are required for that success. >>Great. Well, thank you so much. Arjun, Brian and Carl was really an enlightening conversation. >>Thank you. Yeah, it's been fun. Thanks Rebecca. >>And thank you for tuning into the cube. Virtual is coverage of the Accenture executive summit >>From around the globe. It's the cube with digital coverage of AWS reinvent executive summit 2020, sponsored by Accenture and AWS. >>Welcome everyone to the cubes coverage of Accenture executive summit here at AWS reinvent. I'm your host Rebecca Knight for this segment? We have two guests. First. We have Helen Davis. She is the senior director of cloud platform services, assistant director for it and digital for the West Midlands police. Thanks so much for coming on the show, Helen, and we also have Matthew lb. He is Accenture health and public service associate director and West Midlands police account lead. Thanks so much for coming on the show. Matthew, thank you for joining us. So we are going to be talking about delivering data-driven insights to the West Midlands police force. Helen, I want to start with >>You. Can you tell us a little bit about the West Midlands police force? How big is the force and also what were some of the challenges that you were grappling with prior to this initiative? >>Yeah, certainly. So Westerners police is the second largest police force in the UK, outside of the metropolitan police in London. Um, we have an excessive, um, 11,000 people work at Westman ins police serving communities, um, through, across the Midlands region. So geographically, we're quite a big area as well, as well as, um, being population, um, density, having that as a, at a high level. Um, so the reason we sort of embarked on the data-driven insights platform and it, which was a huge change for us was for a number of reasons. Um, namely we had a lot of disparate data, um, which was spread across a range of legacy systems that were many, many years old, um, with some duplication of what was being captured and no single view for offices or, um, support staff. Um, some of the access was limited. You have to be in a, in an actual police building on a desktop computer to access it. Um, other information could only reach the offices on the front line, through a telephone call back to one of our enabling services where they would do a manual checkup, um, look at the information, then call the offices back, um, and tell them what they needed to know. So it was a very long laborious, um, process and not very efficient. Um, and we certainly weren't exploiting the data that we had in a very productive way. >>So it sounds like as you're describing, and I'm old clunky system that needed a technological, uh, reimagination. So what was the main motivation for, for doing, for making this shift? >>It was really, um, about making us more efficient and more effective in how we do how we do business. So, um, you know, certainly as a, as an it leader and some of my operational colleagues, we recognize the benefits, um, that data analytics could bring in, uh, in a policing environment, not something that was, um, really done in the UK at the time. You know, we have a lot of data, so we're very data rich and the information that we have, but we needed to turn it into information that was actionable. So that's where we started looking for, um, technology partners and suppliers to help us and sort of help us really with what's the art of the possible, you know, this hasn't been done before. So what could we do in this space? That's appropriate, >>Helen. I love that idea. What is the art of the possible, can you tell us a little bit about why you chose AWS? >>I think really, you know, as with all things and when we're procuring a partner in the public sector that, you know, there are many rules and regulations quite rightly as you would expect that to be because we're spending public money. So we have to be very, very careful and, um, it's, it's a long process and we have to be open to public scrutiny. So, um, we sort of look to everything, everything that was available as part of that process, but we recognize the benefits that Clyde would provide in this space because, you know, we're like moving to a cloud environment. We would literally be replacing something that was legacy with something that was a bit more modern. Um, that's not what we wanted to do. Our ambition was far greater than that. So I think, um, in terms of AWS, really, it was around scalability, interoperability, you know, just us things like the disaster recovery service, the fact that we can scale up and down quickly, we call it dialing up and dialing back. Um, you know, it's it's page go. So it just sort of ticked all the boxes for us. And then we went through the full procurement process, fortunately, um, it came out on top for us. So we were, we were able to move forward, but it just sort of had everything that we were looking for in that space. >>Matthew, I want to bring you into the conversation a little bit here. How are you working with a wet with the West Midlands police, sorry. And helping them implement this cloud-first >>Yeah, so I guess, um, by January the West Midlands police started, um, favorite five years ago now. So, um, we set up a partnership with the fools. I wanted to operate in a way that was very different to a traditional supplier relationship. Um, secretary that the data difference insights program is, is one of many that we've been working with last on, um, over the last five years, um, as having said already, um, cloud gave a number of, uh, advantages certainly from a big data perspective and things that, that enabled us today. Um, I'm from an Accenture perspective that allowed us to bring in a number of the different teams that we have say, cloud teams, security teams, um, and drafted from an insurance perspective, as well as the more traditional services that people would associate with the country. >>I mean, so much of this is about embracing comprehensive change to experiment and innovate and try different things. Matthew, how, how do you help, uh, an entity like West Midlands police think differently when they are, there are these ways of doing things that people are used to, how do you help them think about what is the art of the possible, as Helen said, >>There's a few things to that enable those being critical is trying to co-create solutions together. Yeah. There's no point just turning up with, um, what we think is the right answer, try and say, um, collectively work three, um, the issues that the fullest is seeing and the outcomes they're looking to achieve rather than simply focusing on a long list of requirements, I think was critical and then being really open to working together to create the right solution. Um, rather than just, you know, trying to pick something off the shelf that maybe doesn't fit the forces requirements in the way that it should too, >>Right. It's not always a one size fits all. >>Obviously, you know, today what we believe is critical is making sure that we're creating something that met the forces needs, um, in terms of the outcomes they're looking to achieve the financial envelopes that were available, um, and how we can deliver those in a, uh, iterative agile way, um, rather than spending years and years, um, working towards an outcome, um, that is gonna update before you even get that. >>So Helen, how, how are things different? What kinds of business functions and processes have been re-imagined in, in light of this change and this shift >>It's, it's actually unrecognizable now, um, in certain areas of the business as it was before. So to give you a little bit of, of context, when we, um, started working with essentially an AWS on the data driven insights program, it was very much around providing, um, what was called locally, a wizzy tool for our intelligence analyst to interrogate data, look at data, you know, decide whether they could do anything predictive with it. And it was very much sort of a back office function to sort of tidy things up for us and make us a bit better in that, in that area or a lot better in that area. And it was rolled out to a number of offices, a small number on the front line. Um, and really it was, um, in line with a mobility strategy that we, hardware officers were getting new smartphones for the first time, um, to do sort of a lot of things on, on, um, policing apps and things like that to again, to avoid them, having to keep driving back to police stations, et cetera. >>And the pilot was so successful. Every officer now has access to this data, um, on their mobile devices. So it literally went from a handful of people in an office somewhere using it to do sort of clever whizzbang things to, um, every officer in the force, being able to access that level of data at their fingertips. Literally. So what they were touched we've done before is if they needed to check and address or check details of an individual, um, just as one example, they would either have to, in many cases, go back to a police station to look it up themselves on a desktop computer. Well, they would have to make a call back to a centralized function and speak to an operator, relay the questions, either, wait for the answer or wait for a call back with the answer when those people are doing the data interrogation manually. >>So the biggest change for us is the self-service nature of the data we now have available. So officers can do it themselves on their phone, wherever they might be. So the efficiency savings from that point of view are immense. And I think just parallel to that is the quality of our, because we had a lot of data, but just because you've got a lot of data and a lot of information doesn't mean it's big data and it's valuable necessarily. Um, so again, it was having the single source of truth as we, as we call it. So you know that when you are completing those safe searches and getting the responses back, that it is the most accurate information we hold. And also you're getting it back within minutes, as opposed to, you know, half an hour, an hour or a drive back to a station. So it's making officers more efficient and it's also making them safer. The more efficient they are, the more time they have to spend out with the public doing what they, you know, we all should be doing, >>Seen that kind of return on investment, because what you were just describing with all the steps that we needed to be taken in prior to this, to verify an address say, and those are precious seconds when someone's life is on the line in, in sort of in the course of everyday police work. >>Absolutely. Yeah, absolutely. It's difficult to put a price on it. It's difficult to quantify. Um, but all the, you know, the minutes here and that certainly add up to a significant amount of efficiency savings, and we've certainly been able to demonstrate the officers are spending less time up police stations as a result or more time out on the front frontline also they're safer because they can get information about what may or may not be and address what may or may not have occurred in an area before very, very quickly without having to wait. >>Thank you. I want to hear your observations of working so closely with this West Midlands police. Have you noticed anything about changes in its culture and its operating model in how police officers interact with one another? Have you seen any changes since this technology change? >>What's unique about the Western new misplaces, the buy-in from the top down, the chief and his exact team and Helen as the leader from an IOT perspective, um, the entire force is bought in. So what is a significant change program? Uh, I'm not trickles three. Um, everyone in the organization, um, change is difficult. Um, and there's a lot of time effort. That's been put into both the technical delivery and the business change and adoption aspects around each of the projects. Um, but you can see the step change that is making in each aspect to the organization, uh, and where that's putting West Midlands police as a leader in, um, technology I'm policing in the UK. And I think globally, >>And this is a question for both of you because Matthew, as you said, change is difficult and there is always a certain intransigence in workplaces about this is just the way we've always done things and we're used to this and don't try us to get us. Don't try to get us to do anything new here. It works. How do you get the buy-in that you need to do this kind of digital transformation? >>I think it, it would be wrong to say it was easy. Um, um, we also have to bear in mind that this was one program in a five-year program. So there was a lot of change going on, um, both internally for some of our back office functions, as well as front Tai, uh, frontline offices. So with DDI in particular, I think the stat change occurred when people could see what it could do for them. You know, we had lots of workshops and seminars where we all talk about, you know, big data and it's going to be great and it's data analytics and it's transformational, you know, and quite rightly people that are very busy doing a day job that not necessarily technologists in the main and, you know, are particularly interested quite rightly so in what we are not dealing with the cloud, you know? >>And it was like, yeah, okay. It's one more thing. And then when they started to see on that, on their phones and what teams could do, that's when it started to sell itself. And I think that's when we started to see, you know, to see the stat change, you know, and, and if we, if we have any issues now it's literally, you know, our help desks in meltdown. Cause everyone's like, well, we call it manage without this anymore. And I think that speaks for itself. So it doesn't happen overnight. It's sort of incremental changes and then that's a step change in attitude. And when they see it working and they see the benefits, they want to use it more. And that's how it's become fundamental to all policing by itself, really, without much selling >>You, Helen just made a compelling case for how to get buy in. Have you discovered any other best practices when you are trying to get everyone on board for this kind of thing? >>We've um, we've used a lot of the traditional techniques, things around comms and engagement. We've also used things like, um, the 30 day challenge and nudge theory around how can we gradually encourage people to use things? Um, I think there's a point where all of this around, how do we just keep it simple and keep it user centric from an end user perspective? I think DDI is a great example of where the, the technology is incredibly complex. The solution itself is, um, you know, extremely large and, um, has been very difficult to, um, get delivered. But at the heart of it is a very simple front end for the user to encourage it and take that complexity away from them. Uh, I think that's been critical through the whole piece of DDR. >>One final word from Helen. I want to hear, where do you go from here? What is the longterm vision? I know that this has made productivity, um, productivity savings equivalent to 154 full-time officers. Uh, what's next, >>I think really it's around, um, exploiting what we've got. Um, I use the phrase quite a lot, dialing it up, which drives my technical architects crazy. But so, because it's apparently not that simple, but, um, you know, we've, we've been through significant change in the last five years and we are still continuing to batch all of those changes into everyday, um, operational policing. But what we need to see is we need to exploit and build on the investments that we've made in terms of data and claims specifically, the next step really is about expanding our pool of data and our functions. Um, so that, you know, we keep getting better and better at this. And the more we do, the more data we have, the more refined we can be, the more precise we are with all of our actions. Um, you know, we're always being expected to, again, look after the public purse and do more for less. >>And I think this is certainly an and our cloud journey and, and cloud first by design, which is where we are now, um, is helping us to be future-proofed. So for us, it's very much an investment. And I see now that we have good at embedded in operational policing for me, this is the start of our journey, not the end. So it's really exciting to see where we can go from here. Exciting times. Indeed. Thank you so much. Lily, Helen and Matthew for joining us. I really appreciate it. Thank you. And you are watching the cube stay tuned for more of the cubes coverage of the AWS reinvent Accenture executive summit. I'm Rebecca Knight from around the globe. It's the cube with digital coverage of AWS reinvent executive summit 2020, sponsored by Accenture and AWS. >>Welcome to the cube virtual coverage of the executive summit at AWS reinvent 2020 virtual. This is the cube virtual. We can't be there in person like we are every year we have to be remote. This executive summit is with special programming supported by Accenture where the cube virtual I'm your host John for a year, we had a great panel here called uncloud first digital transformation from some experts, Stuart driver, the director of it and infrastructure and operates at lion Australia, Douglas Regan, managing director, client account lead at lion for Accenture as a deep Islam associate director application development lead for Centure gentlemen, thanks for coming on the cube virtual that's a mouthful, all that digital, but the bottom line it's cloud transformation. This is a journey that you guys have been on together for over 10 years to be really a digital company. Now, some things have happened in the past year that kind of brings all this together. This is about the next generation organization. So I want to ask Stuart you first, if you can talk about this transformation at lion has undertaken some of the challenges and opportunities and how this year in particular has brought it together because you know, COVID has been the accelerant of digital transformation. Well, if you're 10 years in, I'm sure you're there. You're in the, uh, on that wave right now. Take a minute to explain this transformation journey. >>Yeah, sure. So a number of years back, we, we looked at kind of our infrastructure in our landscape trying to figure out where we >>Wanted to go next. And we were very analog based and stuck in the old it groove of, you know, Capitol reef rash, um, struggling to transform, struggling to get to a digital platform and we needed to change it up so that we could become very different business to the one that we were back then obviously cloud is an accelerant to that. And we had a number of initiatives that needed a platform to build on. And a cloud infrastructure was the way that we started to do that. So we went through a number of transformation programs that we didn't want to do that in the old world. We wanted to do it in a new world. So for us, it was partnering up with a dried organizations that can take you on the journey and, uh, you know, start to deliver bit by bit incremental progress, uh, to get to the, uh, I guess the promise land. >>Um, we're not, not all the way there, but to where we're on the way along. And then when you get to some of the challenges like we've had this year, um, it makes all of the hard work worthwhile because you can actually change pretty quickly, um, provide capacity and, uh, and increase your environments and, you know, do the things that you need to do in a much more dynamic way than we would have been able to previously where we might've been waiting for the hardware vendors, et cetera, to deliver capacity. So for us this year, it's been a pretty strong year from an it perspective and delivering for the business needs >>Before I hit the Douglas. I want to just real quick, a redirect to you and say, you know, if all the people said, Oh yeah, you got to jump on cloud, get in early, you know, a lot of naysayers like, well, wait till to mature a little bit, really, if you got in early and you, you know, paying your dues, if you will taking that medicine with the cloud, you're really kind of peaking at the right time. Is that true? Is that one of the benefits that comes out of this getting in the cloud? Yeah, >>John, this has been an unprecedented year, right. And, um, you know, Australia, we had to live through Bush fires and then we had covert and, and then we actually had to deliver a, um, a project on very nice transformational project, completely remote. And then we also had had some, some cyber challenges, which is public as well. And I don't think if we weren't moved into and enabled through the cloud, we would have been able to achieve that this year. It would have been much different and would have been very difficult to do the backing. We're able to work and partner with Amazon through this year, which is unprecedented and actually come out the other end and we've delivered a brand new digital capability across the entire business. Um, in many, you know, wouldn't have been impossible if we could, I guess, stayed in the old world. The fact that we were moved into the new Naval by the new allowed us to work in this unprecedented year. >>Just quilt. What's your personal view on this? Because I've been saying on the Cuban reporting necessity is the mother of all invention and the word agility has been kicked around as kind of a cliche, Oh, it'd be agile. You know, we're going to get the city, you get a minute on specifically, but from your perspective, uh, Douglas, what does that mean to you? Because there is benefits there for being agile. And >>I mean, I think as Stuart mentioned, right, in a lot of these things we try to do and, you know, typically, you know, hardware and, uh, the last >>To be told and, and, and always on the critical path to be done, we really didn't have that in this case, what we were doing with our projects in our deployments, right. We were able to move quickly able to make decisions in line with the business and really get things going. Right. So you see a lot of times in a traditional world, you have these inhibitors, you have these critical path, it takes weeks and months to get things done as opposed to hours and days, and, and truly allowed us to, we had to, you know, VJ things, move things. And, you know, we were able to do that in this environment with AWS to support and the fact that they can kind of turn things off and on as quickly as we needed. >>Yeah. Cloud-scale is great for speed. So DECA, Gardez get your thoughts on this cloud first mission, you know, it, you know, the dev ops world, they saw this early, that jumping in there, they saw the, the, the agility. Now the theme this year is modern applications with the COVID pandemic pressure, there's real business pressure to make that happen. How did you guys learn to get there fast? And what specifically did you guys do at Accenture and how did it all come together? Can you take us inside kind of how it played out? >>Right. So, yeah, we started off with, as we do in most cases with a much more bigger group, and we worked with lions functional experts and, uh, the lost knowledge that allowed the infrastructure had. Um, we then applied our journey to cloud strategy, which basically revolves around the seminars and, and, uh, you know, the deep three steps from our perspective, uh, assessing the current and bottom and setting up the new cloud environment. And as we go modernizing and, and migrating these applications to the cloud now, you know, one of the key things that, uh, you know, we learned along this journey was that, you know, you can have the best plans, but bottom line that we were dealing with, we often than not have to make changes, uh, what a lot of agility and also work with a lot of collaboration with the, uh, lion team, as well as, uh, uh, AWS. I think the key thing for me was being able to really bring it all together. It's not just, uh, you know, we want to hear it's all of us working together to make this happen. >>What were some of the learnings real quick journey there? >>So I think perspective, the key learnings were that, you know, uh, you know, work, when you look back at, uh, the, the infrastructure that was that we were trying to migrate over to the cloud. A lot of the documentation, et cetera, was not, uh, available. We were having to, uh, figure out a lot of things on the fly. Now that really required us to have, uh, uh, people with deep expertise who could go into those environments and, and work out, uh, you know, the best ways to, to migrate the workloads to the cloud. Uh, I think, you know, the, the biggest thing for me was making sure all the had on that real SMEs across the board globally, that we could leverage across the various technologies, uh, uh, and, and, and, you know, that would really work in our collaborative and agile environment with line. >>Let's do what I got to ask you. How did you address your approach to the cloud and what was your experience? >>Yeah, for me, it's around getting the foundations right. To start with and then building on them. Um, so, you know, you've got to have your, your, your process and you've got to have your, your kind of your infrastructure there and your blueprints ready. Um, AWS do a great job of that, right. Getting the foundations right. And then building upon it, and then, you know, partnering with Accenture allows you to do that very successfully. Um, I think, um, you know, the one thing that was probably surprising to us when we started down this journey and kind of after we got a long way down the track and looking backwards is actually how much you can just turn off. Right? So a lot of stuff that you, uh, you get electric with a legacy in your environment, and when you start to work through it with the types of people that civic just mentioned, you know, the technical expertise working with the business, um, you can really rationalize your environment and, uh, you know, cloud is a good opportunity to do that, to drive that legacy out. >>Um, so you know, a few things there, the other thing is, um, you've got to try and figure out the benefits that you're going to get out of moving here. So there's no point in just taking something that is not delivering a huge amount of value in the traditional world, moving it into the cloud, and guess what is going to deliver the same limited amount of value. So you've got to transform it, and you've got to make sure that you build it for the future and understand exactly what you're trying to gain out of it. So again, you need a strong collaboration. You need a good partners to work with, and you need good engagement from the business as well, because the kind of, uh, you know, digital transformation, cloud transformation, isn't really an it project, I guess, fundamentally it is at the core, but it's a business project that you've got to get the whole business aligned on. You've got to make sure that your investment streams are appropriate and that's, uh, you're able to understand the benefits and the value that say, you're going to drive back towards the business. >>Let's do it. If you don't mind me asking, what was some of the obstacles you encountered or learnings, um, that might different from the expectation we all been there, Hey, you know, we're going to change the world. Here's the sales pitch, here's the outcome. And then obviously things happen, you know, you learn legacy, okay. Let's put some containerization around that cloud native, um, all that rational. You're talking about what are, and you're going to have obstacles. That's how you learn. That's how perfection has developed. How, what obstacles did you come up with and how are they different from your expectations going in? >>Yeah, they're probably no different from other people that have gone down the same journey. If I'm totally honest, the, you know, 70 or 80% of what you do is relatively easy of the known quantity. It's relatively modern architectures and infrastructures, and you can upgrade, migrate, move them into the cloud, whatever it is, rehost, replatform, rearchitect, whatever it is you want to do, it's the other stuff, right? It's the stuff that always gets left behind. And that's the challenge. It's, it's getting that last bit over the line and making sure that you haven't been invested in the future while still carrying all of your legacy costs and complexity within your environment. So, um, to be quite honest, that's probably taken longer and has been more of a challenge than we thought it would be. Um, the other piece I touched on earlier on in terms of what was surprising was actually how much of, uh, your environment is actually not needed anymore. >>When you start to put a critical eye across it and understand, um, uh, ask the tough questions and start to understand exactly what, what it is you're trying to achieve. So if you ask a part of a business, do they still need this application or this service a hundred percent of the time, they will say yes until you start to lay out to them, okay, now I'm going to cost you this to migrate it or this, to run it in the future. And, you know, here's your ongoing costs and, you know, et cetera, et cetera. And then, uh, for a significant amount of those answers, you get a different response when you start to layer on the true value of it. So you start to flush out those hidden costs within the business, and you start to make some critical decisions as a company based on, uh, based on that. So that was a little tougher than we first thought and probably broader than we thought there was more of that than we anticipated, um, which actually results in a much cleaner environment, post post migration, >>You know, the old expression, if it moves automated, you know, it's kind of a joke on government, how they want to tax everything, you know, you want to automate, that's a key thing in cloud, and you've got to discover those opportunities to create value Stuart and Siddique. Mainly if you can weigh in on this love to know the percentage of total cloud that you have now, versus when you started, because as you start to uncover whether it's by design for purpose, or you discover opportunity to innovate, like you guys have, I'm sure it kind of, you took on some territory inside Lyon, what percentage of cloud now versus start? >>Yeah. And at the start it was minimal, right. You know, close to zero, right. Single and single digits. Right. It was mainly SAS environments that we had, uh, sitting in clouds when we, uh, when we started, um, Doug mentioned earlier on a really significant transformation project, um, that we've undertaken and recently gone live on a multi-year one. Um, you know, that's all stood up on AWS and is a significant portion of our environment, um, in terms of what we can move to cloud. Uh, we're probably at about 80 or 90% now. And the balance bit is, um, legacy infrastructure that is just going to retire as we go through the cycle rather than migrate to the cloud. Um, so we are significantly cloud-based and, uh, you know, we're reaping the benefits of it in a year, like 2020, and makes you glad that you did all of the hard yards in the previous years when you started that business challenges thrown out as, >>So do you any common reaction still the cloud percentage penetration? >>Sorry, I didn't, I didn't guys don't, but I, I was going to say it was, I think it's like the 80 20 rule, right? We, we, we worked really hard in the, you know, I think 2018, 19 to get any person off, uh, after getting onto the cloud and, or the last year is the 20% that we have been migrating. And Stuart said like a non-athlete that is also, that's going to be the diet. And I think our next big step is going to be obviously, you know, the icing on the cake, which is to decommission all these apps as well. Right. So, you know, to get the real benefits out of, uh, the whole conservation program from a, uh, from a >>Douglas and Stewart, can you guys talk about the decision around the cloud because you guys have had success with AWS, why AWS how's that decision made? Can you guys give some insight into some of those thoughts? >>I can, I can start, start off. I think back when the decision was made and it was, Oh, it was a while back, um, you know, there's some clear advantages of moving relay, Ws, a lot of alignment with some of the significant projects and, uh, the trend, that particular one big transformation project that we've alluded to as well. Um, you know, we needed some, um, some very robust and, um, just future proof and, um, proven technology. And AWS gave that to us. We needed a lot of those blueprints to help us move down the path. We didn't want to reinvent everything. So, um, you know, having a lot of that legwork done for us and an AWS gives you that, right. And particularly when you partner up with, uh, with a company like Accenture as well, you get combinations of the technology and the skills and the knowledge to, to move you forward in that direction. >>So, um, you know, for us, it was a, uh, uh, it was a decision based on, you know, best of breed, um, you know, looking forward and, and trying to predict the future needs and, and, and kind of the environmental that we might need. Um, and, you know, partnering up with organizations that can take you on the journey. Yeah. And just to build on it. So obviously, you know, lion's like an NWS, but, you know, we knew it was a very good choice given that, um, uh, the skills and the capability that we had, as well as the assets and tools we had to get the most out of, um, out of AWS. And obviously our, our CEO globally is just spending, you know, announcement about a huge investment that we're making in cloud. Um, but you know, we've, we've worked very well. AWS, we've done some joint workshops and joint investments, um, some joint POC. So yeah, w we have a very good working relationship, AWS, and I think, um, one incident to reflect upon whether it's cyber it's and again, where we actually jointly, you know, dove in with, um, with Amazon and some of their security experts and our experts. And we're able to actually work through that with mine quite successful. So, um, you know, really good behaviors as an organization, but also really good capabilities. >>Yeah. As you guys, you're essential cloud outcomes, research shown, it's the cycle of innovation with the cloud. That's creating a lot of benefits, knowing what you guys know now, looking back certainly COVID is impacted a lot of people kind of going through the same process, knowing what you guys know now, would you advocate people to jump on this transformation journey? If so, how, and what tweaks they make, which changes, what would you advise? >>Uh, I might take that one to start with. Um, I hate to think where we would have been when, uh, COVID kicked off here in Australia and, you know, we were all sent home, literally were at work on the Friday, and then over the weekend. And then Monday, we were told not to come back into the office and all of a sudden, um, our capacity in terms of remote access and I quadrupled, or more four, five X, what we had on the Friday we needed on the Monday. And we were able to stand that up during the day Monday into Tuesday, because we were cloud-based and, uh, you know, we just spun up your instances and, uh, you know, sort of our licensing, et cetera. And we had all of our people working remotely, um, within, uh, you know, effectively one business day. Um, I know peers of mine in other organizations and industries that are relying on kind of a traditional wise and getting hardware, et cetera, that were weeks and months before they could get there the right hardware to be able to deliver to their user base. >>So, um, you know, one example where you're able to scale and, uh, um, get, uh, get value out of this platform beyond probably what was anticipated at the time you talk about, um, you know, less the, in all of these kinds of things. And you can also think of a few scenarios, but real world ones where you're getting your business back up and running in that period of time is, is just phenomenal. There's other stuff, right? There's these programs that we've rolled out, you do your sizing, um, and in the traditional world, you would just go out and buy more servers than you need. And, you know, probably never realize the full value of those, you know, the capability of those servers over the life cycle of them. Whereas, you know, in a cloud world, you put in what you think is right. And if it's not right, you pump it up a little bit when, when all of your metrics and so on, tell you that you need to bump it up. And conversely you scale it down at the same rate. So for us, with the types of challenges and programs and, uh, uh, and just business need, that's come at as this year, uh, we wouldn't have been able to do it without a strong cloud base, uh, to, uh, to move forward. >>You know, Douglas, one of the things I talked to, a lot of people on the right side of history who have been on the right wave with cloud, with the pandemic, and they're happy, they're like, and they're humble. Like, well, we're just lucky, you know, luck is preparation meets opportunity. And this is really about you guys getting in early and being prepared and readiness. This is kind of important as people realize, then you gotta be ready. I mean, it's not just, you don't get lucky by being in the right place, the right time. And there were a lot of companies were on the wrong side of history here who might get washed away. This is a super important, I think, >>To echo and kind of building on what Stewart said. I think that the reason that we've had success and I guess the momentum is we didn't just do it in isolation within it and technology. It was actually linked to broader business changes, you know, creating basically a digital platform for the entire business, moving the business, where are they going to be able to come back stronger after COVID, when they're actually set up for growth, um, and actually allows, you know, a line to achievements growth objectives, and also its ambitions as far as what it wants to do, uh, with growth in whatever they make, do with acquiring other companies and moving into different markets and launching new products. So we've actually done it in a way that is, you know, real and direct business benefit, uh, that actually enables line to grow >>General. I really appreciate you coming. I have one final question. If you can wrap up here, uh, Stuart and Douglas, you don't mind weighing in what's the priorities for the future. What's next for lion in a century >>Christmas holidays, I'll start Christmas holidays. I spent a good year and then a, and then a reset, obviously, right? So, um, you know, it's, it's figuring out, uh, transform what we've already transformed, if that makes sense. So God, a huge proportion of our services sitting in the cloud. Um, but we know we're not done even with the stuff that is in there. We need to take those next steps. We need more and more automation and orchestration. We need to, um, our environment is more future proof. We need to be able to work with the business and understand what's coming at them so that we can, um, you know, build that into, into our environment. So again, it's really transformation on top of transformation is the way that I'll describe it. And it's really an open book, right? Once you get it in and you've got the capabilities and the evolving tool sets that AWS continue to bring to the market based, um, you know, working with the partners to, to figure out how we unlock that value, um, you know, drive our costs down efficiency, uh, all of those kind of, you know, standard metrics. >>Um, but you know, we're looking for the next things to transform and showed value back out to our customer base, um, that, uh, that we continue to, you know, sell our products to and work with and understand how we can better meet their needs. Yeah, I think just to echo that, I think it's really leveraging this and then did you capability they have and getting the most out of that investment. And then I think it's also moving to, uh, and adopting more new ways of working as far as, you know, the speed of the business, um, is getting up to speed in the market is changing. So being able to launch and do things quickly and also, um, competitive and efficient operating costs, uh, now that they're in the cloud, right? So I think it's really leveraging the most out of the platform and then, you know, being efficient in launching things. So putting them with >>Siddique, any word from you on your priorities by you see this year in folding, >>There's got to say like e-learning squares, right, for me around, you know, just journey. This is a journey to the cloud, right? >>And, uh, you know, as well dug into sort of Saturday, it's getting all, you know, different parts of the organization along the journey business to it, to your, uh, product lenders, et cetera. Right. And it takes time. It is tough, but, uh, uh, you know, you got to get started on it. And, you know, once we, once we finish off, uh, it's the realization of the benefits now that, you know, looking forward, I think for, from Alliance perspective, it is, uh, you know, once we migrate all the workloads to the cloud, it is leveraging, uh, all stack drive. And as I think Stewart said earlier, uh, with, uh, you know, the latest and greatest stuff that AWS it's basically working to see how we can really, uh, achieve more better operational excellence, uh, from a, uh, from a cloud perspective. >>Well, Stewart, thanks for coming on with a and sharing your environment and what's going on and your journey you're on the right wave. Did the work you're in, it's all coming together with faster, congratulations for your success, and, uh, really appreciate Douglas with Steve for coming on as well from essential. Thank you for coming on. Thanks, John. Okay. Just the cubes coverage of executive summit at AWS reinvent. This is where all the thought leaders share their best practices, their journeys, and of course, special programming with Accenture and the cube. I'm Sean ferry, your host, thanks for watching from around the globe. It's the cube with digital coverage of AWS reinvent executive summit 2020, sponsored by Accenture and AWS. >>Welcome everyone to the cube virtuals coverage of the Accenture executive summit. Part of AWS reinvent 2020. I'm your host Rebecca Knight. We are talking today about reinventing the energy data platform. We have two guests joining us. First. We have Johan Krebbers. He is the GM digital emerging technologies and VP of it. Innovation at shell. Thank you so much for coming on the show, Johan you're welcome. And next we have Liz Dennett. She is the lead solution architect for O S D U on AWS. Thank you so much, Liz, maybe here. So I want to start our conversation by talking about OSD. You like so many great innovations. It started with a problem. Johann, what was the problem you were trying to solve at shell? We go back a couple of years, we started summer 2017, where we had a meeting with the guys from exploration in shell, and the main problem they had, of course, they got lots of lots of data, but are unable to find the right data. They need to work from all over the place and told him >>To, and we'll probably try to solve is how that person working exploration could find their proper date, not just a day, but also the date you really needed that we did probably talked about is summer 2017. And we said, okay, the only way ABC is moving forward is to start pulling that data into a single data platform. And that, that was at the time that we called it as the, you, the subsurface data universe in there was about the shell name was so in, in January, 2018, we started a project with Amazon to start grating a co fricking that building, that Stu environment, that the, the universe, so that single data level to put all your exploration and Wells data into that single environment that was intent. And every cent, um, already in March of that same year, we said, well, from Michele point of view, we will be far better off if we could make this an industry solution and not just a shelf solution, because Shelby, Shelby, if you can make an industry solution, but people are developing applications for it. >>It also is far better than for shell to say we haven't shell special solution because we don't make money out of how we start a day that we can make money out of it. We have access to the data, we can explore the data. So storing the data we should do as efficiently possibly can. So we monitor, we reach out to about eight or nine other last, uh, or I guess operators like the economics, like the tutorials, like the shepherds of this world and say, Hey, we inshallah doing this. Do you want to join this effort? And to our surprise, they all said, yes. And then in September, 2018, we had our kickoff meeting with your open group where we said, we said, okay, if you want to work together and lots of other companies, we also need to look at, okay, how, how we organize that. >>Or if you started working with lots of large companies, you need to have some legal framework around some framework around it. So that's why we went to the open group and say, okay, let's, let's form the old forum as we call it at the time. So it's September, 2080, where I did a Galleria in Houston, but the kickoff meeting for the OT four with about 10 members at the time. So that's just over two years ago, we started an exercise for me called ODU. They kicked it off. Uh, and so that's really them will be coming from and how we've got there. Also >>The origin story. Um, what, so what digging a little deeper there? What were some of the things you were trying to achieve with the OSU? >>Well, a couple of things we've tried to achieve with you, um, first is really separating data from applications for what is, what is the biggest problem we have in the subsurface space that the data and applications are all interlinked or tied together. And if, if you have them and a new company coming along and say, I have this new application and he's access to the data that is not possible because the data often interlinked with the application. So the first thing we did is really breaking the link between the application, the data as those levels, the first thing we did, secondly, put all the data to a single data platform, take the silos out what was happening in the sub-service space. They got all the data in what we call silos in small little islands out there. So what we're trying to do is first break the link to great, great. >>They put the data single day, the bathroom, and the third part, put a standard layer on top of that, it's an API layer on top to equate a platform. So we could create an ecosystem out of companies to start a valving Schoff application on top of dev data platform across you might have a data platform, but you're only successful if have a rich ecosystem of people start developing applications on top of that. And then you can export the data like small companies, last company, university, you name it, we're getting after create an ecosystem out here. So the three things were first break the link between application data, just break it and put data at the center and also make sure that data, this data structure would not be managed by one company, but it would only be met. It would be managed the data structures by the ODI forum. Secondly, then put a, the data, a single data platform certainly then has an API layer on top and then create an ecosystem. Really go for people, say, please start developing applications, because now you had access to the data. I've got the data no longer linked to somebody whose application was all freely available, but an API layer that was, that was all September, 2018, more or less. >>And hear a little bit. Can you talk a little bit about some of the imperatives from the AWS standpoint in terms of what you were trying to achieve with this? Yeah, absolutely. And this whole thing is Johann said started with a challenge that was really brought out at shell. The challenges that geoscientists spend up to 70% of their time looking for data. I'm a geologist I've spent more than 70% of my time trying to find data in these silos. And from there, instead of just figuring out how we could address that one problem, we worked together to really understand the root cause of these challenges and working backwards from that use case OSU and OSU on AWS has really enabled customers to create solutions that span, not just this in particular problem, but can really scale to be inclusive of the entire energy value chain and deliver value from these use cases to the energy industry and beyond. Thank you, Lee, uh, Johann. So talk a little bit about Accenture's cloud first approach and how it has, uh, helped shell work faster and better with speed. >>Well, of course, access a cloud first approach only works together. It's been an Amazon environment, AWS environment. So we're really looking at, uh, at, at Accenture and others altogether helping shell in this space. Now the combination of the two is what we're really looking at, uh, where access of course can be recent knowledge student to that environment operates support knowledge, do an environment. And of course, Amazon will be doing that to today's environment that underpinning their services, et cetera. So, uh, we would expect a combination, a lot of goods when we started rolling out and put in production, the old you are three and bug because we are anus. Then when the release feed comes to the market in Q1, next year of ODU have already started going to Audi production inside shell. But as the first release, which is ready for prime time production across an enterprise will be released just before Christmas, last year when he's still in may of this year. But really three is the first release we want to use for full scale production deployment inside shell, and also the operators around the world. And there is one Amazon, sorry, at that one. Um, extensive can play a role in the ongoing, in the, in deployment building up, but also support environment. >>So one of the other things that we talk a lot about here on the cube is sustainability. And this is a big imperative at so many organizations around the world in particular energy companies. How does this move to OSD you, uh, help organizations become, how is this a greener solution for companies? >>Well, first we make it's a greatest solution because you start making a much more efficient use of your resources, which is already an important one. The second thing we're doing is also, we started ODU in framers, in the oil and gas space in the expert development space. We've grown, uh, OTU in our strategy of growth. I was, you know, also do an alternative energy sociology. We'll all start supporting next year. Things like solar farms, wind farms, uh, the, the dermatomal environment hydration. So it becomes an and an open energy data platform, not just what I want to get into sleep. That's what new industry, any type of energy industry. So our focus is to create, bring the data of all those various energy data sources to get me to a single data platform you can to use AI and other technologies on top of that, to exploit the data, to meet again into a single data platform. >>Liz, I want to ask you about security because security is, is, is such a big concern when it comes to data. How secure is the data on OSD? You, um, actually, can I talk, can I do a follow up on this sustainability talking? Oh, absolutely. By all means. I mean, I want to interject though security is absolutely our top priority. I don't mean to move away from that, but with sustainability, in addition to the benefits of the OSU data platform, when a company moves from on-prem to the cloud, they're also able to leverage the benefits of scale. Now, AWS is committed to running our business in the most environmentally friendly way possible. And our scale allows us to achieve higher resource utilization and energy efficiency than a typical data center. >>Now, a recent study by four 51 research found that AWS is infrastructure is 3.6 times more energy efficient than the median of surveyed enterprise data centers. Two thirds of that advantage is due to higher, um, server utilization and a more energy efficient server population. But when you factor in the carbon intensity of consumed electricity and renewable energy purchases for 51 found that AWS performs the same task with an 88% lower carbon footprint. Now that's just another way that AWS and OSU are working to support our customers is they seek to better understand their workflows and make their legacy businesses less carbon intensive. >>That's that's incorrect. Those are those statistics are incredible. Do you want to talk a little bit now about security? Absolutely. And security will always be AWS is top priority. In fact, AWS has been architected to be the most flexible and secure cloud computing environment available today. Our core infrastructure is built to satisfy. There are the security requirements for the military, local banks and other high sensitivity organizations. And in fact, AWS uses the same secure hardware and software to build and operate each of our regions. So that customers benefit from the only commercial cloud that's hat hits service offerings and associated supply chain vetted and deemed secure enough for top secret workloads. That's backed by a deep set of cloud security tools with more than 200 security compliance and governmental service and key features as well as an ecosystem of partners like Accenture, that can really help our customers to make sure that their environments for their data meet and or exceed their security requirements. Johann, I want you to talk a little bit about how OSD you can be used today. Does it only handle subsurface data? >>Uh, today it's Honda's subserves or Wells data, we go to add to that production around the middle of next year. That means that the whole upstate business. So we've got goes from exploration all the way to production. You've made it together into a single data platform. So production will be added around Q3 of next year. Then a principal. We have a difficult, the elder data that single environment, and we want to extend them to other data sources or energy sources like solar farms, wind farms, uh, hydrogen, hydro, et cetera. So we're going to add a whore, a whole list of audit day energy source to them and be all the data together into a single data club. So we move from a falling guest data platform to an aniseed data platform. That's really what our objective is because the whole industry, if you look it over, look at our companies are all moving in. That same two acts of quantity of course, are very strong in oil and gas, but also increased the, got into the other energy sources like, like solar, like wind, like th like highly attended, et cetera. So we would be moving exactly. But that same method that, that, that the whole OSU can't really support at home. And as a spectrum of energy sources, >>Of course, and Liz and Johan. I want you to close us out here by just giving us a look into your crystal balls and talking about the five and 10 year plan for OSD. You we'll start with you, Liz. What do you, what do you see as the future holding for this platform? Um, honestly, the incredibly cool thing about working at AWS is you never know where the innovation and the journey is going to take you. I personally am looking forward to work with our customers, wherever their OSU journeys, take them, whether it's enabling new energy solutions or continuing to expand, to support use cases throughout the energy value chain and beyond, but really looking forward to continuing to partner as we innovate to slay tomorrow's challenges, Johann first, nobody can look at any more nowadays, especially 10 years own objective is really in the next five years, you will become the key backbone for energy companies for storing your data. You are efficient intelligence and optimize the whole supply energy supply chain in this world down here, you'll uncovers Liz Dennett. Thank you so much for coming on the cube virtual I'm Rebecca Knight stay tuned for more of our coverage of the Accenture executive summit >>From around the globe. It's the cube with digital coverage of AWS reinvent executive summit 2020, sponsored by Accenture and AWS. >>Welcome everyone to the cubes coverage of the Accenture executive summit. Part of AWS reinvent. I'm your host Rebecca Knight today we're welcoming back to Kubila. We have Kishor Dirk. He is the Accenture senior managing director cloud first global services lead. Welcome back to the show Kishore. Thank you very much. Nice to meet again. And, uh, Tristan moral horse set. He is the managing director, Accenture cloud first North America growth. Welcome back to you to trust and great to be back in grapes here again, Rebecca. Exactly. Even in this virtual format, it is good to see your faces. Um, today we're going to be talking about my nav and green cloud advisor capability. Kishor I want to start with you. So my nav is a platform that is really celebrating its first year in existence. Uh, November, 2019 is when Accenture introduced it. Uh, but it's, it has new relevance in light of this global pandemic that we are all enduring and suffering through. Tell us a little bit about the lineup platform, what it is that cloud platform to help our clients navigate the complexity of cloud and cloud decisions to make it faster. And obviously, you know, we have in the cloud, uh, you know, with >>The increased relevance and all the, especially over the last few months with the impact of COVID crisis and exhibition of digital transformation, you know, we are seeing the transformation or the acceleration to cloud much faster. This platform that you're talking about has enabled and 40 clients globally across different industries. You identify the right cloud solution, navigate the complexity, provide a cloud specific solution simulate for our clients to meet the strategy business needs, and the clients are loving it. >>I want to go to you now trust and tell us a little bit about how mine nav works and how it helps companies make good cloud choice. >>Yeah, so Rebecca, we we've talked about cloud is, is more than just infrastructure and that's what mine app tries to solve for it. It really looks at a variety of variables, including infrastructure operating model and fundamentally what client's business outcomes, um, uh, our clients are, are looking for and, and identifies the optimal solution for what they need. And we assign this to accelerate and we mentioned the pandemic. One of the big focus now is to accelerate. And so we worked through a three-step process. The first is scanning and assessing our client's infrastructure, their data landscape, their application. Second, we use our automated artificial intelligence engine to interact with. We have a wide variety and library of a collective plot expertise. And we look to recommend what is the enterprise architecture and solution. And then third, before we aligned with our clients, we look to simulate and test this scaled up model. And the simulation gives our clients a way to see what cloud is going to look like, feel like and how it's going to transform their business before they go there. >>Tell us a little bit about that in real life. Now as a company, so many of people are working remotely having to collaborate, uh, not in real life. How is that helping them right now? >>So, um, the, the pandemic has put a tremendous strain on systems, uh, because of the demand on those systems. And so we talk about resiliency. We also now need to collaborate across data across people. Um, I think all of us are calling from a variety of different places where our last year we were all at the VA cube itself. Um, and, and cloud technologies such as teams, zoom that we're we're leveraging now has fundamentally accelerated and clients are looking to onboard this for their capabilities. They're trying to accelerate their journey. They realize that now the cloud is what is going to become important for them to differentiate. Once we come out of the pandemic and the ability to collaborate with their employees, their partners, and their clients through these systems is becoming a true business differentiator for our clients. >>Keisha, I want to talk with you now about my navs multiple capabilities, um, and helping clients design and navigate their cloud journeys. Tell us a little bit about the green cloud advisor capability and its significance, particularly as so many companies are thinking more deeply and thoughtfully about sustainability. >>Yes. So since the launch of my lab, we continue to enhance, uh, capabilities for our clients. One of the significant, uh, capabilities that we have enabled is the being taught advisor today. You know, Rebecca, a lot of the businesses are more environmentally aware and are expanding efforts to decrease power consumption, uh, and obviously carbon emissions and, uh, and run a sustainable operations across every aspect of the enterprise. Uh, as a result, you're seeing an increasing trend in adoption of energy, efficient infrastructure in the global market. And one of the things that we did a lot of research we found out is that there's an ability to influence our client's carbon footprint through a better cloud solution. And that's what the internet brings to us, uh, in, in terms of a lot of the client connotation that you're seeing in Europe, North America and others, lot of our clients are accelerating to a green cloud strategy to unlock beta financial, societal and environmental benefit, uh, through obviously cloud-based circular, operational, sustainable products and services. That is something that we are enhancing my now, and we are having active client discussions at this point of time. >>So Tristan, tell us a little bit about how this capability helps clients make greener decisions. >>Yeah. Um, well, let's start about the investments from the cloud providers in renewable and sustainable energy. Um, they have most of the hyperscalers today, um, have been investing significantly on data centers that are run on renewable energy, some incredibly creative constructs on the how to do that. And sustainability is there for a key, um, key item of importance for the hyperscalers and also for our clients who now are looking for sustainable energy. And it turns out this marriage is now possible. I can, we marry the, the green capabilities of the comm providers with a sustainability agenda of our clients. And so what we look into the way the mine EF works is it looks at industry benchmarks and evaluates our current clients, um, capabilities and carpet footprint leveraging their existing data centers. We then look to model from an end-to-end perspective, how the, their journey to the cloud leveraging sustainable and, um, and data centers with renewable energy. We look at how their solution will look like and, and quantify carbon tax credits, um, improve a green index score and provide quantifiable, um, green cloud capabilities and measurable outcomes to our clients, shareholders, stakeholders, clients, and customers. Um, and our green plot advisers sustainability solutions already been implemented at three clients. And in many cases in two cases has helped them reduce the carbon footprint by up to 400% through migration from their existing data center to green cloud. Very, very, >>That is remarkable. Now tell us a little bit about the kinds of clients. Is this, is this more interesting to clients in Europe? Would you say that it's catching on in the United States? Where, what is the breakdown that you're seeing right now? >>Sustainability is becoming such a global agenda and we're seeing our clients, um, uh, tie this and put this at board level, um, uh, agenda and requirements across the globe. Um, Europe has specific constraints around data sovereignty, right, where they need their data in country, but from a green, a sustainability agenda, we see clients across all our markets, North America, Europe, and our growth markets adopt this. And we have seen case studies and all three months. >>Keisha, I want to bring you back into the conversation. Talk a little bit about how MindUP ties into Accenture's cloud first strategy, your Accenture's CEO, Julie Sweet has talked about post COVID leadership requiring every business to become a cloud first business. Tell us a little bit about how this ethos is in Accenture and how you're sort of looking outward with it too. >>So Rebecca mine is the launch pad, uh, to a cloud first transformation for our clients. Uh, Accenture, see your jewelry suite, uh, you know, shared the Accenture cloud first and our substantial investment demonstrate our commitment and is delivering greater value for our clients when they need it the most. And with the digital transformation requiring cloud at scale, you know, we're seeing that in the post COVID leadership, it requires that every business should become a cloud business. And my nap helps them get there by evaluating the cloud landscape, navigating the complexity, modeling architecting and simulating an optimal cloud solution for our clients. And as Justin was sharing a greener cloud. >>So Tristan, talk a little bit more about some of the real life use cases in terms of what are we, what are clients seeing? What are the results that they're having? >>Yes. Thank you, Rebecca. I would say two key things right around my neck. The first is the iterative process. Clients don't want to wait, um, until they get started, they want to get started and see what their journey is going to look like. And the second is fundamental acceleration, dependent make, as we talked about, has accelerated the need to move to cloud very quickly. And my nav is there to do that. So how do we do that? First is generating the business cases. Clients need to know in many cases that they have a business case by business case, we talk about the financial benefits, as well as the business outcomes, the green, green clot impact sustainability impacts with minus. We can build initial recommendations using a basic understanding of their environment and benchmarks in weeks versus months with indicative value savings in the millions of dollars arranges. >>So for example, very recently, we worked with a global oil and gas company, and in only two weeks, we're able to provide an indicative savings for $27 million over five years. This enabled the client to get started, knowing that there is a business case benefit and then iterate on it. And this iteration is, I would say the second point that is particularly important with my nav that we've seen in bank, the clients, which is, um, any journey starts with an understanding of what is the application landscape and what are we trying to do with those, these initial assessments that used to take six to eight weeks are now taking anywhere from two to four weeks. So we're seeing a 40 to 50% reduction in the initial assessment, which gets clients started in their journey. And then finally we've had discussions with all of the hyperscalers to help partner with Accenture and leverage mine after prepared their detailed business case module as they're going to clients. And as they're accelerating the client's journey, so real results, real acceleration. And is there a journey? Do I have a business case and furthermore accelerating the journey once we are by giving the ability to work in iterative approach. >>I mean, it sounds as though that the company that clients and and employees are sort of saying, this is an amazing time savings look at what I can do here in, in so much in a condensed amount of time, but in terms of getting everyone on board, one of the things we talked about last time we met, uh, Tristan was just how much, uh, how one of the obstacles is getting people to sign on and the new technologies and new platforms. Those are often the obstacles and struggles that companies face. Have you found that at all? Or what is sort of the feedback that you're getting from employers? >>Sorry. Yes. We clearly, there are always obstacles to a cloud journey. If there were an obstacles, all our clients would be, uh, already fully in the cloud. What man I gives the ability is to navigate through those, to start quickly. And then as we identify obstacles, we can simulate what things are going to look like. We can continue with certain parts of the journey while we deal with that obstacle. And it's a fundamental accelerator. Whereas in the past one, obstacle would prevent a class from starting. We can now start to address the obstacles one at a time while continuing and accelerating the contrary. That is the fundamental difference. >>Kishor I want to give you the final word here. Tell us a little bit about what is next for Accenture might have and what we'll be discussing next year at the Accenture executive summit >>Sort of echo, we are continuously evolving with our client needs and reinventing, reinventing for the future. For mine, as I've been taught advisor, our plan is to help our clients reduce carbon footprint and again, migrate to a green cloud. Uh, and additionally, we're looking at, you know, two capabilities, uh, which include sovereign cloud advisor, uh, with clients, especially in, in Europe and others are under pressure to meet, uh, stringent data norms that Kristen was talking about. And the sovereign cloud advisor health organization to create an architecture cloud architecture that complies with the green. Uh, I would say the data sovereignty norms that is out there. The other element is around data to cloud. We are seeing massive migration, uh, for, uh, for a lot of the data to cloud. And there's a lot of migration hurdles that come within that. Uh, we have expanded mine app to support assessment capabilities, uh, for, uh, assessing applications, infrastructure, but also covering the entire state, including data and the code level to determine the right cloud solution. So we are, we are pushing the boundaries on what mine app can do with mine. Have you created the ability to take the guesswork out of cloud navigate the complexity? We are roaring risks costs, and we are, you know, achieving client's static business objectives while building a sustainable alerts with being cloud >>Any platform that can take some of the guesswork out of the future. I'm I'm onboard with. Thank you so much, Tristin and Kishore. This has been a great conversation. >>Thank you. >>Stay tuned for more of the cubes coverage of the Accenture executive summit. I'm Rebecca Knight from around the globe. It's the cube with digital coverage of AWS reinvent executive summit 2020, sponsored by Accenture and AWS. >>Hey, welcome back to the cubes coverage of 80 us reinvent 2020 virtual centric executive summit. The two great guests here to break down the analysis of the relationship with cloud and essential Brian bowhead director ahead of a century 80. It was business group at Amazon web services. And Andy T a B G the M is essentially Amazon business group lead managing director at Accenture. Uh, I'm sure you're super busy and dealing with all the action, Brian. Great to see you. Thanks for coming on. So thank you. You guys essentially has been in the spotlight this week and all through the conference around this whole digital transformation, essentially as business group is celebrating its fifth anniversary. What's new, obviously the emphasis of next gen post COVID generation, highly digital transformation, a lot happening. You got your five-year anniversary, what's new. >>Yeah, it, you know, so if you look back, it's exciting. Um, you know, so it was five years ago. Uh, it was actually October where we, where we launched the Accenture AWS business group. And if we think back five years, I think we're still at the point where a lot of customers were making that transition from, you know, should I move to cloud to how do I move to cloud? Right? And so that was one of the reasons why we launched the business group. And since, since then, certainly we've seen that transition, right? Our conversations today are very much around how do I move to cloud, help me move, help me figure out the business case and then pull together all the different pieces so I can move more quickly, uh, you know, with less risk and really achieve my business outcomes. And I would say, you know, one of the things too, that's, that's really changed over the five years. >>And what we're seeing now is when we started, right, we were focused on migration data and IOT as the big three pillars that we launched with. And those are still incredibly important to us, but just the breadth of capability and frankly, the, the, the breadth of need that we're seeing from customers. And obviously as AWS has matured over the years and launched our new capabilities, we're Eva with Accenture and in the business group, we've broadened our capabilities and deepened our capabilities over the, over the last five years as well. For instance, this year with, with COVID, especially, it's really forced our customers to think differently about their own customers or their citizens, and how do they service those citizens? So we've seen a huge acceleration around customer engagement, right? And we powered that with Accenture customer engagement platform powered by ADA, Amazon connect. And so that's been a really big trend this year. And then, you know, that broadens our capability from just a technical discussion to one where we're now really reaching out and, and, um, and helping transform and modernize that customer and citizen experience as well, which has been exciting to see. >>Yeah, Andy, I want to get your thoughts here. We've been reporting and covering essentially for years. It's not like it's new to you guys. I mean, five years is a great anniversary. You know, check is good relationship, but you guys have been doing the work you've been on the trend line. And then this hits and Andy said on his keynote and I thought he said it beautifully. And he even said it to me in my one-on-one interview with them was it's on full display right now, the whole digital transformation, everything about it is on full display and you're either were prepared for it or you kind of word, and you can see who's there. You guys have been prepared. This is not new. So give us the update from your perspective, how you're taking advantage of this, of this massive shift, highly accelerated digital transformation. >>Well, I think, I think you can be prepared, but you've also got to be prepared to always sort of, I think what we're seeing in, in, um, in, in, in, in recent times and particularly 20 w what is it I think today there are, um, full sense of the enterprise workloads, the cloud, um, you know, that leaves 96 percentile now for him. Um, and I, over the next four to >>Five years, um, we're going to see that sort of, uh, acceleration to the, to the cloud pick up, um, this year is, as Andy touched on, I think, uh, uh, on Tuesday in his, I think the pandemic is a forcing function, uh, for companies to, to really pause and think about everything from, from, you know, how they, um, manage that technology to infrastructure, to just to carotenoids where the data sets to what insights and intelligence that getting from that data. And then eventually even to, to the talent, the talent they have in the organization and how they can be competitive, um, their culture, their culture of innovation, of invention and reinvention. And so I think, I think, you know, when you, when you think of companies out there faced with these challenges, it, it forces us, it forces AWS, it forces AEG to come together and think through how can we help create value for them? How can we help help them move from sort of just causing and rethinking to having real plans in an action and that taking them, uh, into, into implementation. And so that's, that's what we're working on. Um, I think over the next five years, we're looking to just continue to come together and help these, these companies get to the cloud and get the value from the cloud because it's beyond just getting to the cloud attached to them and living in the cloud and, and getting the value from it. >>It's interesting. Andy was saying, don't just put your toe in the water. You got to go beyond the toe in the water kind of approach. Um, I want to get to that large scale cause that's the big pickup this week that I kind of walked away with was it's large scale. Acceleration's not just toe in the water experimentation. Can you guys share, what's causing this large scale end to end enterprise transformation? And what are some of the success criteria have you seen for the folks who have done that? >>Yeah. And I'll, I'll, I'll start. And at the end you can buy a lawn. So, you know, it's interesting if I look back a year ago at re-invent and when I did the cube interview, then we were talking about how the ABG, we were starting to see this shift of customers. You know, we've been working with customers for years on a single of what I'll call a single-threaded programs, right. We can do a migration, we could do SAP, we can do a data program. And then even last year, we were really starting to see customers ask. The question is like, what kind of synergies and what kind of economies of scale do I get when I start bringing these different threads together, and also realizing that it's, you know, to innovate for the business and build new applications, new capabilities. Well, that then is going to inform what data you need to, to hydrate those applications, right? Which then informs your data strategy while a lot of that data is then also embedded in your underlying applications that sit on premises. So you should be thinking through how do you get those applications into the cloud? So you need to draw that line through all of those layers. And that was already starting last year. And so last year we launched the joint transformation program with AEG. And then, so we were ready when this year happened and then it was just an acceleration. So things have been happening faster than we anticipated, >>But we knew this was going to be happening. And luckily we've been in a really good position to help some of our customers really think through all those different layers of kind of pyramid as we've been calling it along with the talent and change pieces, which are also so important as you make this transformation to cloud >>Andy, what's the success factors. Andy Jassy came on stage during the partner day, a surprise fireside chat with Doug Hume and talking about this is really an opportunity for partners to, to change the business landscape with enablement from Amazon. You guys are in a pole position to do that in the marketplace. What's the success factors that you see, >>Um, really from three, three fronts, I'd say, um, w one is the people. Um, and, and I, I, again, I think Andy touched on sort of eight, uh, success factors, uh, early in the week. And for me, it's these three areas that it sort of boils down to these three areas. Um, one is the, the, the, the people, uh, from the leaders that it's really important to set those big, bold visions point the way. And then, and then, you know, set top down goals. How are we going to measure Z almost do get what you measure, um, to be, you know, beyond the leaders, to, to the right people in the right position across the company. We we're finding a key success factor for these end to end transformations is not just the leaders, but you haven't poached across the company, working in a, in a collaborative, shared, shared success model, um, and people who are not afraid to, to invent and fail. >>And so that takes me to perhaps the second point, which is the culture, um, it's important, uh, with finding for the right conditions to be set in the company that enabled, uh, people to move at pace, move at speed, be able to fail fast, um, keep things very, very simple and just keep iterating and that sort of culture of iteration and improvement versus seeking perfection is, is super important for, for success. And then the third part of maybe touch on is, is partners. Um, I think, you know, as we move forward over the next five years, we're going to see an increasing number of players in the ecosystem in the enterprise and state. Um, you're going to see more and more SAS providers. And so it's important for companies and our joint clients out there to pick partners like, um, like AWS or, or Accenture or others, but to pick partners who have all worked together and you have built solutions together, and that allows them to get speed to value quicker. It allows them to bring in pre-assembled solutions, um, and really just drive that transformation in a quicker, it sorts of manner. >>Yeah, that's a great point worth calling out, having that partnership model that's additive and has synergy in the cloud, because one of the things that came out of this this week, this year is reinvented, is there's new things going on in the public cloud, even though hybrid is an operating model, outpost and super relevant. There, there are benefits for being in the cloud and you've got partners API, for instance, and have microservices working together. This is all new, but I got, I got to ask that on that thread, Andy, where did you see your customers going? Because I think, you know, as you work backwards from the customers, you guys do, what's their needs, how do you see them? W you know, where's the puck going? Where can they skate where the puck's going, because you can almost look forward and say, okay, I've got to build modern apps. I got to do the digital transformation. Everything is a service. I get that, but what are they, what solutions are you building for them right now to get there? >>Yeah. And, and of course, with, with, you know, industries blurring and multiple companies, it's always hard to boil down to the exact situations, but you could probably look at it from a sort of a thematic lens. And what we're seeing is as the cloud transformation journey picks up, um, from us perspective, we've seen a material shift in the solutions and problems that we're trying to address with clients that they are asking for us, uh, to, to help, uh, address is no longer just the back office, where you're sort of looking at cost and efficiency and, um, uh, driving gains from that perspective. It's beyond that, it's now materially the top line. It's, how'd you get the driving to the, you know, speed to insights, how'd you get them decomposing, uh, their application set in order to derive those insights. Um, how'd you get them, um, to, to, um, uh, sort of adopt leading edge industry solutions that give them that jump start, uh, and that accelerant to winning the customers, winning the eyeballs. >>Um, and then, and then how'd, you help drive the customer experience. We're seeing a lot of push from clients, um, or ask for help on how do I optimize my customer experience in order to retain my eyeballs. And then how do I make sure I've got a soft self-learning ecosystem of play, um, where, uh, you know, it's not just a practical experience that I can sort of keep learning and iterating, um, how I treat my, my customers, um, and a lot of that, um, that still self-learning, that comes from, you know, putting in intelligence into your, into your systems, getting an AI and ML in there. And so, as a result of that work, we're seeing a lot of push and a lot of what we're doing, uh, is pouring investment into those areas. And then finally, maybe beyond the bottom line, and the top line is how do you harden that and protect that with, um, security and resilience? So I'll probably say those are the three areas. John, >>You know, the business model side, obviously the enablement is what Amazon has. Um, we see things like SAS factory coming on board and the partner network, obviously a century is a big, huge partner of you guys. Um, the business models there, you've got I, as, as doing great with chips, you have this data modeling this data opportunity to enable these modern apps. We heard about the partner strategy for me and D um, talking to me now about how can partners within even Accenture, w w what's the business model, um, side on your side that you're enabling this. Can you just share your thoughts on that? >>Yeah, yeah. And so it's, it's interesting. I think I'm going to build it and then build a little bit on some of the things that Andy really talked about there, right? And that we, if you think of that from the partnership, we are absolutely helping our customers with kind of that it modernization piece. And we're investing a lot and there's hard work that needs to get done there. And we're investing a lot as a partnership around the tools, the assets and the methodology. So in AWS and Accenture show up together as AEG, we are executing office single blueprint with a single set of assets, so we can move fast. So we're going to continue to do that with all the hybrid announcements from this past week, those get baked into that, that migration modernization theme, but the other really important piece here as we go up the stack, Andy mentioned it, right? >>The data piece, like so much of what we're talking about here is around data and insights. Right? I did a cube interview last week with, uh, Carl hick. Um, who's the CIO from Takeda. And if you hear Christophe Weber from Takeda talk, he talks about Takeda being a data company, data and insights company. So how do we, as a partnership, again, build the capabilities and the platforms like with Accenture's applied insights platform so that we can bootstrap and really accelerate our client's journey. And then finally, on the innovation on the business front, and Andy was touching on some of these, we are investing in industry solutions and accelerators, right? Because we know that at the end of the day, a lot of these are very similar. We're talking about ingesting data, using machine learning to provide insights and then taking action. So for instance, the cognitive insurance platform that we're working together on with Accenture, if they give out property and casualty claims and think about how do we enable touchless claims using machine learning and computer vision that can assess based on an image damage, and then be able to triage that and process it accordingly, right? >>Using all the latest machine learning capabilities from AWS with that deep, um, AI machine learning data science capability from Accenture, who knows all those algorithms that need to get built and build that library by doing that, we can really help these insurance companies accelerate their transformation around how they think about claims and how they can speed those claims on behalf of their policy holder. So that's an example of a, kind of like a bottom to top, uh, view of what we're doing in the partnership to address these new needs. >>That's awesome. Andy, I want to get back to your point about culture. You mentioned it twice now. Um, talent is a big part of the game here. Andy Jassy referenced Lambda. The next generation developers were using Lambda. He talked about CIO stories around, they didn't move fast enough. They lost three years. A new person came in and made it go faster. This is a new, this is a time for a certain kind of, um, uh, professional and individual, um, to, to be part of, um, this next generation. What's the talent strategy you guys have to attract and attain the best and retain the people. How do you do it? >>Um, you know, it's, it's, um, it's an interesting one. It's, it's, it's oftentimes a, it's, it's a significant point and often overlooked. Um, you know, people, people really matter and getting the right people, um, in not just in AWS or it, but then in our customers is super important. We often find that much of our discussions with, with our clients is centered around that. And it's really a key ingredient. As you touched on, you need people who are willing to embrace change, but also people who are willing to create new, um, to invent new, to reinvent, um, and to, to keep it very simple. Um, w we're we're we're seeing increasingly that you need people that have a sort of deep learning and a deep, uh, or deep desire to keep learning and to be very curious as, as they go along. Most of all, though, I find that, um, having people who are not willing or not afraid to fail is critical, absolutely critical. Um, and I think that that's, that's, uh, a necessary ingredient that we're seeing, um, our clients needing more off, um, because if you can't start and, and, and you can't iterate, um, you know, for fear of failure, you're in trouble. And, and I think Andy touched on that you, you know, where that CIO, that you referred to last three years, um, and so you really do need people who are willing to start not afraid to start, uh, and, uh, and not afraid to lead >>Was a gut check there. I just say, you guys have a great team over there. Everyone at the center I've interviewed strong, talented, and not afraid to lean in and, and into the trends. Um, I got to ask on that front cloud first was something that was a big strategic focus for Accenture. How does that fit into your business group? That's an Amazon focused, obviously they're cloud, and now hybrid everywhere, as I say, um, how does that all work it out? >>We're super excited about our cloud first initiative, and I think it fits it, um, really, uh, perfectly it's it's, it's what we needed. It's, it's, it's a, it's another accelerant. Um, if you think of count first, what we're doing is we're, we're putting together, um, uh, you know, capability set that will help enable him to and transformations as Brian touched on, you know, help companies move from just, you know, migrating to, to, to modernizing, to driving insights, to bringing in change, um, and, and, and helping on that, on that talent side. So that's sort of component number one is how does Accenture bring the best, uh, end to end transformation capabilities to our clients? Number two is perhaps, you know, how do we, um, uh, bring together pre-assembled as Brian touched on pre-assembled industry offerings to help as an accelerant, uh, for our, for our customers three years, as we touched on earlier is, is that sort of partnership with the ecosystem. >>We're going to see an increasing number of SAS providers in an estate, in the enterprise of snakes out there. And so, you know, panto wild cloud first, and our ABG strategy is to increase our touch points in our integrations and our solutions and our offerings with the ecosystem partners out there, the ISP partners out, then the SAS providers out there. And then number four is really about, you know, how do we, um, extend the definition of the cloud? I think oftentimes people thought of the cloud just as sort of on-prem and prem. Um, but, but as Andy touched on earlier this week, you know, you've, you've got this concept of hybrid cloud and that in itself, um, uh, is, is, is, you know, being redefined as well. You know, when you've got the intelligent edge and you've got various forms of the edge. Um, so that's the fourth part of, of, uh, of occupied for strategy. And for us was super excited because all of that is highly relevant for ABG, as we look to build those capabilities as industry solutions and others, and as when to enable our customers, but also how we, you know, as we, as we look to extend how we go to market, I'll join tele PS, uh, in, uh, in our respective skews and products. >>Well, what's clear now is that people now realize that if you contain that complexity, the upside is massive. And that's great opportunity for you guys. We got to get to the final question for you guys to weigh in on, as we wrap up next five years, Brian, Andy weigh in, how do you see that playing out? What do you see this exciting, um, for the partnership and the cloud first cloud, everywhere cloud opportunities share some perspective. >>Yeah, I, I think, you know, just kinda building on that cloud first, right? What cloud first, and we were super excited when cloud first was announced and you know, what it signals to the market and what we're seeing in our customers, which has cloud really permeates everything that we're doing now. Um, and so all aspects of the business will get infused with cloud in some ways, you know, it, it touches on, on all pieces. And I think what we're going to see is just a continued acceleration and getting much more efficient about pulling together the disparate, what had been disparate pieces of these transformations, and then using automation using machine learning to go faster. Right? And so, as we started thinking about the stack, right, well, we're going to get, I know we are, as a partnership is we're already investing there and getting better and more efficient every day as the migration pieces and the moving the assets to the cloud are just going to continue to get more automated, more efficient. And those will become the economic engines that allow us to fund the differentiated, innovative activities up the stack. So I'm excited to see us kind of invest to make those, those, um, those bets accelerated for customers so that we can free up capital and resources to invest where it's going to drive the most outcome for their end customers. And I think that's going to be a big focus and that's going to have the industry, um, you know, focus. It's going to be making sure that we can >>Consume the latest and greatest of AWS as capabilities and, you know, in the areas of machine learning and analytics, but then Andy's also touched on it bringing in ecosystem partners, right? I mean, one of the most exciting wins we had this year, and this year of COVID is looking at the universe, looking at Massachusetts, the COVID track and trace solution that we put in place is a partnership between Accenture, AWS, and Salesforce, right? So again, bringing together three really leading partners who can deliver value for our customers. I think we're going to see a lot more of that as customers look to partnerships like this, to help them figure out how to bring together the best of the ecosystem to drive solutions. So I think we're going to see more of that as well. >>All right, Andy final word, your take >>Thinks of innovation is, is picking up, um, dismiss things are just going faster and faster. I'm just super excited and looking forward to the next five years as, as you know, the technology invention, um, comes out and continues to sort of set new standards from AWS. Um, and as we, as Accenture wringing, our industry capabilities, we marry the two. We, we go and help our customers super exciting time. >>Well, congratulations on the partnership. I want to say thank you to you guys, because I've reported a few times some stories around real successes around this COVID pandemic that you guys worked together on with Amazon that really changed people's lives. Uh, so congratulations on that too as well. I want to call that out. Thanks for coming >>Up. Thank you. Thanks for coming on. >>Okay. This is the cubes coverage, essentially. AWS partnership, part of a century executive summit at Atrius reinvent 2020 I'm John for your host. Thanks. >>You're watching from around the globe. It's the cube with digital coverage of AWS reinvent executive summit 2020, sponsored by Accenture and AWS. >>Hello, and welcome back to the cubes coverage of AWS reinvent 2020. This is special programming for the century executive summit, where all the thought leaders going to extract the signal from the nose to share with you their perspective of this year's reinvent conference, as it respects the customers' digital transformation. Brian Bohan is the director and head of a center. ADA was business group at Amazon web services. Brian, great to see you. And Chris Wegman is the, uh, center, uh, Amazon business group technology lead at Accenture. Um, guys, this is about technology vision, this, this conversation, um, Chris, I want to start with you because you, Andy Jackson's keynote, you heard about the strategy of digital transformation, how you gotta lean into it. You gotta have the guts to go for it, and you got to decompose. He went everywhere. So what, what did you hear? What was striking about the keynote? Because he covered a lot of topics. Yeah. You know, it >>Was Epic, uh, as always for Mandy, a lot of topics, a lot to cover in the three hours. Uh, there was a couple of things that stood out for me, first of all, hybrid, uh, the concept, the new concept of hybrid and how Andy talked about it, you know, uh, bringing the compute and the power to all parts of the enterprise, uh, whether it be at the edge or are in the big public cloud, uh, whether it be in an outpost or wherever it might be right with containerization now, uh, you know, being able to do, uh, Amazon containerization in my data center and that that's, that's awesome. I think that's gonna make a big difference, all that being underneath the Amazon, uh, console and billing and things like that, which is great. Uh, I'll also say the, the chips, right. And I know compute is always something that, you know, we always kind of take for granted, but I think again, this year, uh, Amazon and Andy really focused on what they're doing with the chips and PR and compute, and the compute is still at the heart of everything in cloud. And that continued advancement is, is making an impact and will make a continue to make a big impact. >>Yeah, I would agree. I think one of the things that really, I mean, the container thing was, I think really kind of a nuanced point when you got Deepak sing on the opening day with Andy Jassy and he's, he runs a container group over there, you know, small little team he's on the front and front stage. That really is the key to the hybrid. And I think this showcases this new layer and taking advantage of the graviton two chips that, which I thought was huge. Brian, this is really a key part of the platform change, not change, but the continuation of AWS higher level servers building blocks that provide more capabilities, heavy lifting as they say, but the new services that are coming on top really speaks to hybrid and speaks to the edge. >>It does. Yeah. And it, it, you know, I think like Andy talks about, and we talk about, I, you know, we really want to provide choice to our customers, uh, first and foremost, and you can see that and they re uh, services. We have, we can see it in the, the hybrid options that Chris talked about, being able to run your containers through ECS or EKS anywhere I just get to the customer's choice. And one of the things that I'm excited about as you talk about going up the stack and on the edge are things will certainly outpost. Um, right. So now I'll post those launched last year, but then with the new form factors, uh, and then you look at services like Panorama, right? Being able to take computer vision and embed machine learning and computer vision, and do that as a managed capability at the edge, um, for customers. >>And so we see this across a number of industries. And so what we're really thinking about is customers no longer have to make trade-offs and have to think about those, those choices that they can really deploy, uh, natively in the cloud. And then they can take those capabilities, train those models, and then deploy them where they need to, whether that's on premises or at the edge, you know, whether it be in a factory or retail environment. When we start, I think we're really well positioned when, um, you know, hopefully next year we started seeing the travel industry rebound, um, and the, the need, you know, more than ever really to, uh, to kind of rethink about how we kind of monitor and make those environments safe. Having this kind of capability at the edge is really going to help our customers as, as we come out of this year and hopefully rebound next year. >>Yeah. Chris, I want to go back to you for a second. It's hard to hard to pick your favorite innovation from the keynote, because, you know, just reminded me that Brian just reminded me of some things I forgot happened. It was like a buffet of innovation. Some keynotes have one or two, it was like 20, you got the industrial piece that was huge. Computer vision machine learning. That's just a game changer. The connect thing came out of nowhere, in my opinion, I mean, it's a call center technology. This is boring as hell. What are you gonna do with that? It turns out it's a game changer. It's not about the calls with the contact and that's discern intermediating, um, in the stack as well. So again, a feature that looks old is actually new and relevant. What's your, what was your favorite, um, innovation? >>Uh, it it's, it's, it's hard to say. I will say my personal favorite was the, the maca last. I, I just, I think that is a phenomenal, um, uh, just addition, right? And the fact that AWS is, has worked with Apple to integrate the Nitra chip into, into, uh, you know, the iMac and offer that out. Um, you know, a lot of people are doing development, uh, on for ILS and that stuff. And that there's just gonna be a huge benefit, uh, for the development teams. But, you know, I will say, I'll come back to connect you. You mentioned it. Um, you know, but you're right. It was a, it's a boring area, but it's an area that we've seen huge success with since, since connect was launched and the additional features and the Amazon continues to bring, you know, um, obviously with, with the pandemic and now that, you know, customer engagement through the phone, uh, through omni-channel has just been critical for companies, right. >>And to be able to have those agents at home, working from home versus being in the office, it was a huge, huge advantage for, for several customers that are using connect. You know, we, we did some great stuff with some different customers, but the continue technology, like you said, the, you know, the call translation and during a call to be able to pop up those key words and have a, have a supervisor, listen is awesome. And a lot of that was some of that was already being done, but we were stitching multiple services together. Now that's right out of the box. Um, and that Google's location is only going to make that go faster and make us to be able to innovate faster for that piece of the business. >>It's interesting, you know, not to get all nerdy and, and business school life, but you've got systems of records, systems of engagement. If you look at the call center and the connect thing, what got my attention was not only the model of disintermediating, that part of the engagement in the stack, but what actually cloud does to something that's a feature or something that could be an element, like say, call center, you old days of, you know, calling an 800 number, getting some support you got in chip, you have machine learning, you actually have stuff in the, in the stack that actually makes that different now. So you w you know, the thing that impressed me was Andy was saying, you could have machine learning, detect pauses, voice inflections. So now you have technology making that more relevant and better and different. So a lot going on, this is just one example of many things that are happening from a disruption innovation standpoint. W what do you guys, what do you guys think about that? And is that like getting it right? Can you share it? >>I think, I think, I think you are right. And I think what's implied there and what you're saying, and even in the, you know, the macro S example is the ability if we're talking about features, right. Which by themselves, you're saying, Oh, wow, what's, what's so unique about that, but because it's on AWS and now, because whether you're a developer working on, you know, w with Mac iOS and you have access to the 175 plus services, that you can then weave into your new applications, talk about the connect scenario. Now we're embedding that kind of inference and machine learning to do what you say, but then your data Lake is also most likely running in AWS, right? And then the other channels, whether they be mobile channels or web channels, or in store physical channels, that data can be captured in that same machine learning could be applied there to get that full picture across the spectrum. Right? So that's the, that's the power of bringing together on AWS to access to all those different capabilities of services, and then also the where the data is, and pulling all that together, that for that end to end view, okay, >>You guys give some examples of work you've done together. I know this stuff we've reported on. Um, in the last session we talked about some of the connect stuff, but that kind of encapsulates where this, where this is all going with respect to the tech. >>Yeah. I think one of the, you know, it was called out on Doug's partner summit was, you know, is there a, uh, an SAP data Lake accelerator, right? Almost every enterprise has SAP, right. And SAP getting data out of SAP has always been a challenge, right. Um, whether it be through, you know, data warehouses and AWS, sorry, SAP BW, you know, what we've focused on is, is getting that data when you're on have SAP on AWS getting that data into the data Lake, right. And getting it into, into a model that you can pull the value out of the customers can pull the value out, use those AI models. Um, so that was one thing we worked on in the last 12 months, super excited about seeing great success with customers. Um, you know, a lot of customers had ideas. They want to do this. They had different models. What we've done is, is made it very, uh, simplified, uh, framework that allows customers to do it very quickly, get the data out there and start getting value out of it and iterating on that data. Um, we saw customers are spending way too much time trying to stitch it all together and trying to get it to work technically. Uh, and we've now cut all that out and they can immediately start getting down to, to the data and taking advantage of those, those different, um, services are out there by AWS. >>Brian, you want to weigh in as things you see as relevant, um, builds that you guys done together that kind of tease out the future and connect the dots to what's coming. >>Uh, I, you know, I'm going to use a customer example. Uh, we worked with, um, and it just came out with, with Unilever around their blue air connected, smart air purifier. And what I think is interesting about that, I think it touches on some of the themes we're talking about, as well as some of the themes we talked about in the last session, which is we started that program before the pandemic. Um, and, but, you know, Unilever recognized that they needed to differentiate their product in the marketplace, move to more of a services oriented business, which we're seeing as a trend. We, uh, we enabled this capability. So now it's a smart air purifier that can be remote manage. And now in the pandemic head, they are in a really good position, obviously with a very relevant product and capability, um, to be used. And so that data then, as we were talking about is going to reside on the cloud. And so the learning that can now happen about usage and about, you know, filter changes, et cetera, can find its way back into future iterations of that valve, that product. And I think that's, that's keeping with, you know, uh, Chris was talking about where we might be systems of record, like in SAP, how do we bring those in and then start learning from that data so that we can get better on our future iterations? >>Hey, Chris, on the last segment we did on the business mission, um, session, Andy Taylor from your team, uh, talked about partnerships within a century and working with other folks. I want to take that now on the technical side, because one of the things that we heard from, um, Doug's, um, keynote and that during the partner day was integrations and data were two big themes. When you're in the cloud, technically the integrations are different. You're going to get unique things in the public cloud that you're just not going to get on premise access to other cloud native technologies and companies. How has that, how do you see the partnering of Accenture with people within your ecosystem and how the data and the integration play together? What's your vision? >>Yeah, I think there's two parts of it. You know, one there's from a commercial standpoint, right? So marketplace, you know, you, you heard Dave talk about that in the, in the partner summit, right? That marketplace is now bringing together this ecosystem, uh, in a very easy way to consume by the customers, uh, and by the users and bringing multiple partners together. And we're working with our ecosystem to put more products out in the marketplace that are integrated together, uh, already. Um, you know, I think one from a technical perspective though, you know, if you look at Salesforce, you know, we talked a little earlier about connect another good example, technically underneath the covers, how we've integrated connect and Salesforce, some of it being prebuilt by AWS and Salesforce, other things that we've added on top of it, um, I think are good examples. And I think as these ecosystems, these IFCs put their products out there and start exposing more and more API APIs, uh, on the Amazon platform, make opening it up, having those, those prebuilt network connections there between, you know, the different VPCs and the different areas within, within a customer's network. >>Um, and having them, having that all opened up and connected and having all that networking done underneath the covers. You know, it's one thing to call the API APIs. It's one thing to have access to those. And that's been a big focus of a lot of, you know, ISBNs and customers to build those API APIs and expose them, but having that network infrastructure and being able to stay within the cloud within AWS to make those connections, the past that data, we always talk about scale, right? It's one thing if I just need to pass like a, you know, a simple user ID back and forth, right? That's, that's fine. We're not talking massive data sets, whether it be seismic data or whatever it be passing those of those large, those large data sets between customers across the Amazon network is going to, is going to open up the world. >>Yeah. I see huge possibilities there and love to keep on this story. I think it's going to be important and something to keep track of. I'm sure you guys will be on top of it. You know, one of the things I want to, um, dig into with you guys now is Andy had kind of this philosophy philosophical thing in his keynote, talk about societal change and how tough the pandemic is. Everything's on full display. Um, and this kind of brings out kind of like where we are and the truth. You look at the truth, it's a virtual event. I mean, it's a website and you got some sessions out there with doing remote best weekend. Um, and you've got software and you've got technology and, you know, the concept of a mechanism it's software, it does something, it does a purpose. Essentially. You guys have a concept called living systems where growth strategy powered by technology. How do you take the concept of a, of a living organism or a system and replace the mechanism, staleness of computing and software. And this is kind of an interesting, because we're on the cusp of a, of a major inflection point post COVID. I get the digital transformation being slow that's yes, that's happening. There's other things going on in society. What do you guys think about this living systems concept? >>Yeah, so I, you know, I'll start, but, you know, I think the living system concept, um, you know, it started out very much thinking about how do you rapidly change the system, right? And, and because of cloud, because of, of dev ops, because of, you know, all these software technologies and processes that we've created, you know, that's where it started it, making it much easier to make it a much faster being able to change rapidly, but you're right. I think as you now bring in more technologies, the AI technology self-healing technologies, again, you're hurting Indian in his keynote, talk about, you know, the, the systems and services they're building to the tech problems and, and, and, and give, uh, resolve those problems. Right. Obviously automation is a big part of that living systems, you know, being able to bring that all together and to be able to react in real time to either what a customer, you know, asks, um, you know, either through the AI models that have been generated and turning those AI models around much faster, um, and being able to get all the information that came came in in the last 20 minutes, right. >>You know, society's moving fast and changing fast. And, you know, even in one part of the world, if, um, something, you know, in 10 minutes can change and being able to have systems to react to that, learn from that and be able to pass that on to the next country, especially in this world with COVID and, you know, things changing very quickly with quickly and, and, and, um, diagnosis and, and, um, medical response, all that so quickly to be able to react to that and have systems pass that information learned from that information is going to be critical. >>That's awesome. Brian, one of the things that comes up every year is, Oh, the cloud scalable this year. I think, you know, we've, we've talked on the cube before, uh, years ago, certainly with the censure and Amazon, I think it was like three or four years ago. Yeah. The clouds horizontally scalable, but vertically specialized at the application layer. But if you look at the data Lake stuff that you guys have been doing, where you have machine learning, the data's horizontally scalable, and then you got the specialization in the app changes that changes the whole vertical thing. Like you don't need to have a whole vertical solution or do you, so how has this year's um, cloud news impacted vertical industries because it used to be, Oh, the oil and gas financial services. They've got a team for that. We've got a stack for that. Not anymore. Is it going away? What's changing. Wow. >>I, you know, I think it's a really good question. And I don't think, I think what we're saying, and I was just on a call this morning talking about banking and capital markets. And I do think the, you know, the, the challenges are still pretty sector specific. Um, but what we do see is the, the kind of commonality, when we start looking at the, and we talked about it as the industry solutions that we're building as a partnership, most of them follow the pattern of ingesting data, analyzing that data, and then being able to, uh, provide insights and an actions. Right. So if you think about creating that yeah. That kind of common chassis of that ingest the data Lake and then the machine learning, can you talk about, you know, the announces around SageMaker and being able to manage these models, what changes then really are the very specific industries algorithms that you're, you're, you're writing right within that framework. And so we're doing a lot in connect is a good example of this too, where you look at it. Yeah. Customer service is a horizontal capability that we're building out, but then when you stop it into insurance or retail banking or utilities, there are nuances then that we then extend and build so that we meet the unique needs of those, those industries. And that's usually around those, those models. >>Yeah. And I think this year was the first reinvented. I saw real products coming out that actually solve that problem. And that was their last year SageMaker was kinda moving up the stack, but now you have apps embedding machine learning directly in, and users don't even know it's in there. I mean, Christmas is kind of where it's going. Right. I mean, >>Yeah. Announcements. Right. How many, how many announcements where machine learning is just embedded in? I mean, so, you know, code guru, uh, dev ops guru Panorama, we talked about, it's just, it's just there. >>Yeah. I mean, having that knowledge about the linguistics and the metadata, knowing the, the business logic, those are important specific use cases for the vertical and you can get to it faster. Right. Chris, how is this changing on the tech side, your perspective? Yeah. >>You know, I keep coming back to, you know, AWS and cloud makes it easier, right? None of this stuff, you know, all of this stuff can be done, uh, and has some of it has been, but you know, what Amazon continues to do is make it easier to consume by the developer, by the, by the customer and to actually embedded into applications much easier than it would be if I had to go set up the stack and build it all on that and, and, and, uh, embed it. Right. So it's, shortcutting that process. And again, as these products continue to mature, right. And some of the stuff is embedded, um, it makes that process so much faster. Uh, it makes it reduces the amount of work required by the developers, uh, the engineers to get there. So I I'm expecting, you're going to see more of this. >>Right. I think you're going to see more and more of these multi connected services by AWS that has a lot of the AIML, um, pre-configured data lakes, all that kind of stuff embedded in those services. So you don't have to do it yourself and continue to go up the stack. And we was talking about, Amazon's built for builders, right. But, you know, builders, you know, um, have been super specialized in, or we're becoming, you know, as engineers, we're being asked to be bigger and bigger and to be, you know, uh, be able to do more stuff. And I think, you know, these kinds of integrated services are gonna help us do that >>And certainly needed more. Now, when you have hybrid edge that are going to be operating with microservices on a cloud model, and with all those advantages that are going to come around the corner for being in the cloud, I mean, there's going to be, I think there's going to be a whole clarity around benefits in the cloud with all these capabilities and benefits cloud guru. Thanks my favorite this year, because it just points to why that could happen. I mean, that happens because of the cloud data. If you're on premise, you may not have a little cloud guru, you got to got to get more data. So, but they're all different edge certainly will come into your vision on the edge. Chris, how do you see that evolving for customers? Because that could be complex new stuff. How is it going to get easier? >>Yeah. It's super complex now, right? I mean, you gotta design for, you know, all the different, uh, edge 5g, uh, protocols are out there and, and, and solutions. Right. You know, Amazon's simplifying that again, to come back to simplification. Right. I can, I can build an app that, that works on any 5g network that's been integrated with AWS. Right. I don't have to set up all the different layers to get back to my cloud or back to my, my bigger data side. And I was kind of choking. I don't even know where to call the cloud anymore, big cloud, which is a central and I go down and then I've got a cloud at the edge. Right. So what do I call that? >>Exactly. So, you know, again, I think it is this next generation of technology with the edge comes, right. And we put more and more data at the edge. We're asking for more and more compute at the edge, right? Whether it be industrial or, you know, for personal use or consumer use, um, you know, that processing is gonna get more and more intense, uh, to be able to manage and under a single console, under a single platform and be able to move the code that I develop across that entire platform, whether I have to go all the way down to the, you know, to the very edge, uh, at the, at the 5g level, right? Or all the way into the bigger cloud and how that process, isn't there be able to do that. Seamlessly is going to be allow the speed of development that's needed. >>Well, you guys done a great job and no better time to be a techie or interested in technology or computer science or social science for that matter. This is a really perfect storm, a lot of problems to solve a lot of things, a lot of change happening, positive change opportunities, a lot of great stuff. Uh, final question guys, five years working together now on this partnership with AWS and Accenture, um, congratulations, you guys are in pole position for the next wave coming. Um, what's exciting. You guys, Chris, what's on your mind, Brian. What's, what's getting you guys pumped up >>Again. I come back to G you know, Andy mentioned it in his keynote, right? We're seeing customers move now, right. We're seeing, you know, five years ago we knew customers were going to get a new, this. We built a partnership to enable these enterprise customers to make that, that journey. Right. But now, you know, even more, we're seeing them move at such great speed. Right. Which is super excites me. Right. Because I can see, you know, being in this for a long time, now I can see the value on the other end. And I really, we've been wanting to push our customers as fast as they can through the journey. And now they're moving out of, they're getting, they're getting the religion, they're getting there. They see, they need to do it to change your business. So that's what excites me is just the excites me. >>It's just the speed at which we're, we're in a single movement. Yeah, yeah. I'd agree with, yeah, I'd agree with that. I mean, so, you know, obviously getting, getting customers to the cloud is super important work, and we're obviously doing that and helping accelerate that, it's it, it's what we've been talking about when we're there, all the possibilities that become available right. Through the common data capabilities, the access to the 175 some-odd AWS services. And I also think, and this is, this is kind of permeated through this week at re-invent is the opportunity, especially in those industries that do have an industrial aspect, a manufacturing aspect, or a really strong physical aspect of bringing together it and operational technology and the business with all these capabilities, then I think edge and pushing machine learning down to the edge and analytics at the edge is really going to help us do that. And so I'm super excited by all that possibility is I feel like we're just scratching the surface there, >>Great time to be building out. And you know, this is the time for re reconstruction. Re-invention big themes. So many storylines in the keynote, in the events. It's going to keep us busy here. It's looking at angle in the cube for the next year. Gentlemen, thank you for coming out. I really appreciate it. Thanks. Thank you. All right. Great conversation. You're getting technical. We could've go on another 30 minutes. Lot to talk about a lot of storylines here at AWS. Reinvent 2020 at the Centure executive summit. I'm John furrier. Thanks for watching.
SUMMARY :
It's the cube with digital coverage Welcome to cube three 60 fives coverage of the Accenture executive summit. Thanks for having me here. impact of the COVID-19 pandemic has been, what are you hearing from clients? you know, various facets, you know, um, first and foremost, to this reasonably okay, and are, you know, launching to many companies, even the ones who have adapted reasonably well, uh, all the changes the pandemic has brought to them. in the cloud that we are going to see. Can you tell us a little bit more about what this strategy entails? all the systems under which they attract need to be liberated so that you could drive now, the center of gravity is elevated to it becoming a C-suite agenda on everybody's Talk a little bit about how this has changed, the way you support your clients and how That is their employees, uh, because you do, across every department, I'm the agent of this change is going to be the employee's weapon, So how are you helping your clients, And that is again, the power of cloud. And the power of cloud is to get all of these capabilities from outside that employee, the employee will be more engaged in his or her job and therefore And there's this, um, you know, no more true than how So at Accenture, you have long, long, deep Stan, sorry, And through that investment, we've also made several acquisitions that you would have seen in And, uh, they're seeing you actually made a statement that five years from now, Yeah, the future to me, and this is, uh, uh, a fundamental belief that we are entering a new And the evolution that is going to happen where, you know, the human grace of mankind, I genuinely believe that cloud first is going to be in the forefront of that change It's the cube with digital coverage I want to start by asking you what it is that we mean when we say green cloud, So the magnitude of the problem that is out there and how do we pursue a green you know, when companies begin their cloud journey and then they confront, uh, And, uh, you know, We know that in the COVID era, shifting to the cloud has really become a business imperative. uh, you know, from a few manufacturers hand sanitizers and to hand sanitizers, role there, uh, you know, from, in terms of our clients, you know, there are multiple steps And in the third year and another 3 million analytics costs that are saved through right-sizing So that's that instead of it, we practice what we preach, and that is something that we take it to heart. We know that conquering this pandemic is going to take a coordinated And it's about a group of global stakeholders cooperating to simultaneously manage the uh, in, in UK to build, uh, uh, you know, uh, Microsoft teams in What do you see as the different, the financial security or agility benefits to cloud. And obviously the ecosystem partnership that we have that We, what, what do you think the next 12 to 24 months? And we all along with Accenture clients will win. Thank you so much. It's the cube with digital coverage of AWS reinvent executive And what happens when you bring together the scientific And Brian bowhead, global director, and head of the Accenture AWS business group at Amazon Um, and I think that, you know, there's a, there's a need ultimately to, And, you know, we were commenting on this earlier, but there's, you know, it's been highlighted by a number of factors. And I think that, you know, that's going to help us make faster, better decisions. Um, and so I think with that, you know, there's a few different, How do we re-imagine that, you know, how do ideas go from getting tested So Arjun, I want to bring you into this conversation a little bit. It was, uh, something that, you know, we had all to do differently. And maybe the third thing I would say is this one team And what I think ultimately has enabled us to do is it allowed us to move And I think if you really think about what he's talking about, Because the old ways of thinking where you've got application people and infrastructure, How will their experience of work change and how are you helping re-imagine and And it's something that, you know, I think we all have to think a lot about, I mean, And then secondly, I think that, you know, we're, we're very clear that there's a number of areas where there are very Uh, and so I think that that's, you know, one, one element that, uh, can be considered. or how do we collaborate across the number of boundaries, you know, and I think, uh, Arjun spoke eloquently the customer obsession and this idea of innovating much more quickly. and Carl mentioned some of the things that, you know, partner like AWS can bring to the table is we talk a lot about builders, And it's not just the technical people or the it people who are you know, some decisions, what we call it at Amazon or two-way doors, meaning you can go through that door, And so we chose, you know, uh, with our focus on innovation Jen, I want you to close this out here. sort of been great for me to see is that when people think about cloud, you know, Well, thank you so much. Yeah, it's been fun. And thank you for tuning into the cube. It's the cube with digital coverage Matthew, thank you for joining us. and also what were some of the challenges that you were grappling with prior to this initiative? Um, so the reason we sort of embarked So what was the main motivation for, for doing, um, you know, certainly as a, as an it leader and some of my operational colleagues, What is the art of the possible, can you tell us a little bit about why you the public sector that, you know, there are many rules and regulations quite rightly as you would expect Matthew, I want to bring you into the conversation a little bit here. to bring in a number of the different teams that we have say, cloud teams, security teams, um, I mean, so much of this is about embracing comprehensive change to experiment and innovate and Um, rather than just, you know, trying to pick It's not always a one size fits all. Obviously, you know, today what we believe is critical is making sure that we're creating something that met the forces needs, So to give you a little bit of, of context, when we, um, started And the pilot was so successful. And I think just parallel to that is the quality of our, because we had a lot of data, Seen that kind of return on investment, because what you were just describing with all the steps that we needed Um, but all the, you know, the minutes here and that certainly add up Have you seen any changes Um, but you can see the step change that is making in each aspect to the organization, And this is a question for both of you because Matthew, as you said, change is difficult and there is always a certain You know, we had lots of workshops and seminars where we all talk about, you know, see, you know, to see the stat change, you know, and, and if we, if we have any issues now it's literally, when you are trying to get everyone on board for this kind of thing? The solution itself is, um, you know, extremely large and, um, I want to hear, where do you go from here? But so, because it's apparently not that simple, but, um, you know, And I see now that we have good at embedded in operational policing for me, this is the start of our journey, in particular has brought it together because you know, COVID has been the accelerant So a number of years back, we, we looked at kind of our infrastructure in our landscape trying to figure uh, you know, start to deliver bit by bit incremental progress, uh, to get to the, of the challenges like we've had this year, um, it makes all of the hard work worthwhile because you can actually I want to just real quick, a redirect to you and say, you know, if all the people said, Oh yeah, And, um, you know, Australia, we had to live through Bush fires You know, we're going to get the city, you get a minute on specifically, but from your perspective, uh, Douglas, to hours and days, and, and truly allowed us to, we had to, you know, VJ things, And what specifically did you guys do at Accenture and how did it all come one of the key things that, uh, you know, we learned along this journey was that, uh, uh, and, and, and, you know, that would really work in our collaborative and agile environment How did you address your approach to the cloud and what was your experience? And then building upon it, and then, you know, partnering with Accenture allows because the kind of, uh, you know, digital transformation, cloud transformation, learnings, um, that might different from the expectation we all been there, Hey, you know, It's, it's getting that last bit over the line and making sure that you haven't been invested in the future hundred percent of the time, they will say yes until you start to lay out to them, okay, You know, the old expression, if it moves automated, you know, it's kind of a joke on government, how they want to tax everything, Um, you know, that's all stood up on AWS and is a significant portion of And I think our next big step is going to be obviously, So, um, you know, having a lot of that legwork done for us and an AWS gives you that, And obviously our, our CEO globally is just spending, you know, announcement about a huge investment that we're making in cloud. a lot of people kind of going through the same process, knowing what you guys know now, And we had all of our people working remotely, um, within, uh, you know, effectively one business day. So, um, you know, one example where you're able to scale and, uh, And this is really about you guys when they're actually set up for growth, um, and actually allows, you know, a line to achievements I really appreciate you coming. to figure out how we unlock that value, um, you know, drive our costs down efficiency, to our customer base, um, that, uh, that we continue to, you know, sell our products to and work with There's got to say like e-learning squares, right, for me around, you know, It is tough, but, uh, uh, you know, you got to get started on it. It's the cube with digital coverage of Thank you so much for coming on the show, Johan you're welcome. their proper date, not just a day, but also the date you really needed that we did probably talked about So storing the data we should do as efficiently possibly can. Or if you started working with lots of large companies, you need to have some legal framework around some framework around What were some of the things you were trying to achieve with the OSU? So the first thing we did is really breaking the link between the application, And then you can export the data like small companies, last company, standpoint in terms of what you were trying to achieve with this? a lot of goods when we started rolling out and put in production, the old you are three and bug because we are So one of the other things that we talk a lot about here on the cube is sustainability. I was, you know, also do an alternative I don't mean to move away from that, but with sustainability, in addition to the benefits purchases for 51 found that AWS performs the same task with an So that customers benefit from the only commercial cloud that's hat hits service offerings and the whole industry, if you look it over, look at our companies are all moving in. objective is really in the next five years, you will become the key backbone It's the cube with digital coverage And obviously, you know, we have in the cloud, uh, you know, with and exhibition of digital transformation, you know, we are seeing the transformation or I want to go to you now trust and tell us a little bit about how mine nav works and how it helps One of the big focus now is to accelerate. having to collaborate, uh, not in real life. They realize that now the cloud is what is going to become important for them to differentiate. Keisha, I want to talk with you now about my navs multiple capabilities, And one of the things that we did a lot of research we found out is that there's an ability to influence So Tristan, tell us a little bit about how this capability helps clients make greener on renewable energy, some incredibly creative constructs on the how to do that. Would you say that it's catching on in the United States? And we have seen case studies and all Keisha, I want to bring you back into the conversation. And with the digital transformation requiring cloud at scale, you know, we're seeing that in And the second is fundamental acceleration, dependent make, as we talked about, has accelerated the need This enabled the client to get started, knowing that there is a business Have you found that at all? What man I gives the ability is to navigate through those, to start quickly. Kishor I want to give you the final word here. and we are, you know, achieving client's static business objectives while Any platform that can take some of the guesswork out of the future. It's the cube with digital coverage of And Andy T a B G the M is essentially Amazon business group lead managing the different pieces so I can move more quickly, uh, you know, And then, you know, that broadens our capability from just a technical discussion to It's not like it's new to you guys. the cloud, um, you know, that leaves 96 percentile now for him. And so I think, I think, you know, when you, when you think of companies out there faced with these challenges, have you seen for the folks who have done that? And at the end you can buy a lawn. it along with the talent and change pieces, which are also so important as you make What's the success factors that you see, a key success factor for these end to end transformations is not just the leaders, but you And so that takes me to perhaps the second point, which is the culture, um, it's important, Because I think, you know, as you work backwards from the customers, to the, you know, speed to insights, how'd you get them decomposing, uh, their application set and the top line is how do you harden that and protect that with, um, You know, the business model side, obviously the enablement is what Amazon has. And that we, if you think of that from the partnership, And if you hear Christophe Weber from Takeda talk, that need to get built and build that library by doing that, we can really help these insurance companies strategy you guys have to attract and attain the best and retain the people. Um, you know, it's, it's, um, it's an interesting one. I just say, you guys have a great team over there. um, uh, you know, capability set that will help enable him to and transformations as Brian And then number four is really about, you know, how do we, um, extend We got to get to the final question for you guys to weigh in on, and that's going to have the industry, um, you know, focus. Consume the latest and greatest of AWS as capabilities and, you know, in the areas of machine learning and analytics, as you know, the technology invention, um, comes out and continues to sort of I want to say thank you to you guys, because I've reported a few times some stories Thanks for coming on. at Atrius reinvent 2020 I'm John for your host. It's the cube with digital coverage of the century executive summit, where all the thought leaders going to extract the signal from the nose to share with you their perspective And I know compute is always something that, you know, over there, you know, small little team he's on the front and front stage. And one of the things that I'm excited about as you talk about going up the stack and on the edge are things will um, and the, the need, you know, more than ever really to, uh, to kind of rethink about because, you know, just reminded me that Brian just reminded me of some things I forgot happened. uh, you know, the iMac and offer that out. And a lot of that was some of that was already being done, but we were stitching multiple services It's interesting, you know, not to get all nerdy and, and business school life, but you've got systems of records, and even in the, you know, the macro S example is the ability if we're talking about features, Um, in the last session we talked And getting it into, into a model that you can pull the value out of the customers can pull the value out, that kind of tease out the future and connect the dots to what's coming. And I think that's, that's keeping with, you know, uh, Chris was talking about where we might be systems of record, Hey, Chris, on the last segment we did on the business mission, um, session, Andy Taylor from your team, So marketplace, you know, you, you heard Dave talk about that in the, in the partner summit, It's one thing if I just need to pass like a, you know, a simple user ID back and forth, You know, one of the things I want to, um, dig into with you guys now is in real time to either what a customer, you know, asks, um, you know, of the world, if, um, something, you know, in 10 minutes can change and being able to have the data's horizontally scalable, and then you got the specialization in the app changes And so we're doing a lot in connect is a good example of this too, where you look at it. And that was their last year SageMaker was kinda moving up the stack, but now you have apps embedding machine learning I mean, so, you know, code guru, uh, dev ops guru Panorama, those are important specific use cases for the vertical and you can get None of this stuff, you know, all of this stuff can be done, uh, and has some of it has been, And I think, you know, these kinds of integrated services are gonna help us do that I mean, that happens because of the cloud data. I mean, you gotta design for, you know, all the different, um, you know, that processing is gonna get more and more intense, uh, um, congratulations, you guys are in pole position for the next wave coming. I come back to G you know, Andy mentioned it in his keynote, right? I mean, so, you know, obviously getting, getting customers to the cloud is super important work, And you know, this is the time for re reconstruction.
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Douglas Regan, Stuart Driver & Sadiq Islam | AWS Executive Summit 2020
>>From around the globe. It's the cube with digital coverage of AWS reinvent executive summit 2020, sponsored by Accenture and AWS. >>Hi, everyone. Welcome to the cube virtual coverage of the executive summit at AWS reinvent 2020 virtual. This is the cube virtual. We can't be there in person like we are every year we have to be remote. This executive summit is with special programming supported by Accenture where the cube virtual I'm your host John for a year. We had a great panel here called on cloud first digital transformation from some experts, Stuart driver, the director of it and infrastructure and operates at lion Australia, Douglas Regan, managing director, client account lead at lion for Accenture as a deep Islam associate director application development lead for Accenture gentlemen. Thanks for coming on the cube virtual. >>That's a mouthful, >>All that digital, but the bottom line it's cloud transformation. This is a journey that you guys have been on together for over 10 years to be really a digital company. Now, some things have happened in the past year that kind of brings all this together. This is about the next generation organization. So I want to ask a Stuart, you first, if you can talk about this transformation at lion has undertaken some of the challenges and opportunities and how this year in particular has brought it together because you know, COVID has been the accelerant of digital transformation. Well, if you're 10 years in, I'm sure you're there. You're in the, uh, on that wave right now. Take a minute to explain this transformation journey. >>Yeah, sure. So number of years back, we, we looked at kind of our infrastructure and our landscape. I'm trying to figure out where we wanted to go next. And we were very analog based, um, and stuck in the old it Grove of Capitol reef rash, um, struggling to transform, struggling to get to a digital platform and we needed to change it up so that we could, uh, become very different business to the one that we were back then. Um, obviously cloud is an accelerant to that and we had a number of initiatives that needed a platform to build on. And a cloud infrastructure was the way that we started today. That side, we went through a number of transformation programs that we didn't want to do that in the old world. We wanted to do it in the new world. So, um, for us, it was palming up with, uh, you know, dried organizations that can take you on the journey and, uh, you know, start to deliver a bit by bit incremental progress, uh, to get to the, uh, I guess the promise land. >>Um, we're not, uh, not all the way there, but to where we were a long way along. And then when you get to some of the challenges like we've had this year, um, it makes all of the hard work worthwhile because you can actually change pretty quickly, um, provide capacity and, uh, and increase your environments and, you know, do the things that you need to do in a much more dynamic way than we would have been able to previously where we might've been waiting for the hardware vendors, et cetera, to deliver, um, capacity for us this year. It's been a pretty strong year from an it perspective and delivering for the business needs before we hit the Douglas. I want to >>Just really quick redirect to you and say, you know, if all the people who said, Oh yeah, you got to jump on cloud, get in early, you know, a lot of naysayers like, well, wait till to mature a little bit. Really, if you got in early and you, you know, paying your dues, if you will taking that medicine with the cloud, you're really kind of peaking at the right time. Is that true? Is that one of the benefits that comes out of this getting in there? >>Well, I mean, John, this has been an unprecedented year, right? And, um, you know, Australia, we had to live through bushfires and then we had covert and, and then we actually had to deliver a, um, a project on very large transformational product project, completely remote. And then we also had had some, some cyber challenges, which is public as well. And I don't think if we weren't moved into and enabled through the cloud, we would have been able to achieve that this year. It would have been much different. It would have been very difficult to do the fact that we're able to work and partner with Amazon through this year, which has been unprecedented and actually come out the other end and we've delivered a brand new digital capability across the entire business. Um, it really wouldn't have been impossible if we could, I guess, stayed in the old world. The fact that we were moved into the new Naval by the Navy allowed us to work in this unprecedented year. >>Just quick. What's your personal view on this? Because I've been saying on the Cuban reporting, necessity's the mother of all invention and the word agility has been kicked around as kind of a cliche, Oh, be agile. You know, we're going to get to Sydney. You can a minute on specifically, but from your perspective, uh, Douglas, what does that mean to you? Because there is benefits there for being agile. And >>I mean, I think as Stuart mentioned, right, in a lot of these things we try to do and, you know, typically, you know, hardware capabilities, uh, the last to be told and, and, and always the only critical path to be done, you know, we really didn't have that in this case, what we were doing with our projects in our deployments, right. We were able to move quickly able to make decisions in line with the business and really get things going, right. So a lot of times in a traditional world, you have these inhibitors, you have these critical path, it takes weeks and months to get things done as opposed to hours and days, and, and truly allowed us to, we had to, you know, BJ things, move things. And, you know, we were able to do that in this environment with AWS to support and the fact that we can kind of turn things off and on as quickly as we needed. Yeah. >>Cloud-scale is great for speed. So DECA, Gardez get your thoughts on this cloud first mission, you know, it, you know, the dev ops world, they saw this early, that jumping in there, they saw the, the, the agility. Now the theme this year is modern applications with the COVID pandemic pressure, there's real business pressure to make that happen. How did you guys learn to get there fast? And what specifically did you guys do at Accenture and how did it all come together? Can you take us inside kind of how it played out? >>No ma'am. So we started off with us and we worked with lions experts and, uh, the lost knowledge that I had, um, we then applied >>Our journey to cloud strategy and basically revolves around the seminars and, and, uh, you know, the deep repeating steps from our perspective was, uh, assessing the current environment, setting up the new cloud environment. And as we go modernizing and migrating these applications to the cloud now, you know, one of the key things that, uh, you know, we did not along this journey was that, you know, you can have the best plans, but the environment that we were dealing with, we, we often than not have to make changes. Uh, what opened a lot of agility and also work with a lot of collaboration with the, uh, Lyon team, as well as, uh, uh, AWS. I think the key thing for me was being able to really bring it all together. It's not just, uh, you know, essentially mobilize all of us working together to make this happen. >>What were some of the learnings real quick here for your journey there? >>So I think so from our perspective, the key learnings that, you know, uh, you know, when, when we look back at, uh, the, the infrastructure that was that we were trying to migrate over to the cloud, a lot of the documentation, et cetera, was not, uh, available. We were having to, uh, figure out a lot of things on the fly. Now that really required us to have, uh, uh, people with deep expertise who could go into those environments and, and work out, uh, you know, the best ways to, to migrate the workloads to the cloud. Uh, I think, you know, the biggest thing for me was making Jovi had on that real SMEs across the board globally, that we could leverage across the various technologies, uh, uh, and, and, and, you know, that would really work in our collaborative and agile. A lot of it would lie. >>Let's do what I got to ask you. How did you address your approach to the cloud and what was your experience? >>Yeah, for me, it's around getting the foundations right. To start with and then building on them. Um, so, you know, you've gotta have your, your, your process and you've got to have your, your kind of your infrastructure there and your blueprints ready. Um, AWS do a great job of that, right. Getting the foundations right. And then building upon it, and then, you know, partnering with Accenture allows you to do that very successfully. Um, I think, um, you know, the one thing that was probably surprising to us when we started down this journey and kind of after we got a long way down the track and looking backwards is actually how much you can just turn off. Right? So a lot of stuff that you, uh, you get left with a legacy in your environment, and when you start to work through it with the types of people that civic just mentioned, you know, the technical expertise working with the business, um, you can really rationalize environment and, uh, um, you know, cloud is a good opportunity to do that, to drive that legacy out. >>Um, so you know, a few things there, the other thing is, um, you've got to try and figure out the benefits that you're going to get out of moving here. So there's no point just taking something that is not delivering a huge amount of value in the traditional world, moving it into the cloud, and guess what is going to deliver the same limited amount of value. So you've got to transform it, and you've got to make sure that you build it for the future and understand exactly what you're trying to gain out of it. So again, you need a strong collaboration, you need, uh, um, you know, good partners to work with, and you need good engagement from the business as well, because the kind of, uh, you know, digital transformation, cloud transformation, isn't really an it project, I guess, fundamentally it is at the core, but it's a business project that you've got to get the whole business aligned on. You've got to make sure that your investment streams are appropriate and that's, uh, you're able to understand the benefits and the value that say, you're going to draw it back towards the business. >>Let's do it. If you don't mind me asking, what was some of the obstacles you encountered or learnings, um, that might've differed from the expectations we all been there, Hey, you know, we're going to change the world. Here's the sales pitch, here's the outcome. And then obviously things happen, you know, you learn legacy, okay. Let's put some containerization around that cloud native, um, all that rational. You're talking about what are you going to have obstacles? That's how you learn. That's how perfection is developed. How, what obstacles did you come up with and how are they different from your expectations going in? Yeah, >>They're probably no different from other people that have gone down the same journey. If I'm totally honest, the, you know, 70 or 80% of what you do is relatively easy because of the known quantity, it's relatively modern architectures and infrastructures, and you can, you know, upgrade, migrate, move them into the cloud, whatever it is, rehost, replatform, you know, rearchitect, whatever it is you want to do, it's the other stuff, right? It's the stuff that always gets left behind. And that's the challenge. It's, it's getting that last bit over the line and making sure that you haven't invested in the future while still carrying all of your legacy costs and complexity within your environment. So, um, to be quite honest, that's probably taken longer and has been more of a challenge than we thought it would be. Um, the other piece I touched on earlier on in terms of what was surprising was actually how much of, uh, your environment is actually not needed anymore. >>When you start to put a critical eye across it and understand, um, uh, ask the tough questions and start to understand exactly what, what it is you're trying to achieve. So if you ask a part of the business, do they still need this application or this service a hundred percent of the time, they'll say yes, until you start to lay out to them, okay. Now going to cost you this to migrate it or this, to run it in the future. And, you know, here's your ongoing costs and, you know, et cetera, et cetera. And then, uh, for a significant amount of those answers, you get a different response when you start to layer on the true value of it. So you start to flush out those hidden costs within the, and you start to make some critical decisions as a company based on that, based on that. So that was a little tougher than we first thought and probably broader than we thought there was more of that than we anticipated, uh, which actually resulted in a much cleaner environment, post post migration, >>You know, the old expression, if it moves automated, you know, it's kind of a joke on government, how they want to tax everything, you know, you want to automate, that's a key thing in cloud, and you've got to discover those opportunities to create value, uh, Stuart and Siddique. Mainly if you can weigh in on this love to know the percentage of total cloud that you have now, versus when you started, because as you start to uncover whether it's by design for purpose, or you discover opportunity to innovate like you guys have, I'm sure it kind of, you took on some territory inside Lyon, what percentage of cloud now versus stark? >>Yeah. I just thought it was minimal, right. You know, close to zero rise, single and single digits. Right. It was mainly SAS environments that we had, uh, sitting in cloud when we, uh, when we started, um, Don mentioned that air on a really significant transformation project, um, that we've on the Turk and recently gone live on a multi-year one. Um, you know, that's all stood up on AWS and there's a, a significant portion of our environment, um, in terms of what we can move to cloud. Uh, we're probably at about 80 or 90% now. And the balanced bit is, um, legacy infrastructure that is just gonna retire as we go through the cycle rather than migrate to the cloud. Um, so we are significantly cloud biased and, uh, you know, we're reaping the benefits of it in a year, like 2020, and makes you glad that you did all of the hard yards in the previous years when you start business challenges starting out as, yeah. >>So I think any common reaction. Yeah. Still the cloud percentage penetration. Okay. >>So I do, I do guys, all I was going to say was, I think it's like the 80 20 rule, right? We, we, we worked really hard in the, you know, I think 2018, 19 to get any person off the application onto the cloud. And over the last year is the 20% that we have been migrating to extend. Right. Uh, not, I think that is also, that's going to be good diet. And I think our next big step is going to be obviously, you know, the icing on the cake, which is to decommission all of these apps as well. Right. So, you know, to get the real benefits out of, uh, the whole conservation program from a, uh, from a reduction of cap ex >>Douglas and Stuart, can you guys talk about the decision around the cloud because you guys have had success with AWS, why AWS how's that decision made? Can you guys give some insight into some of those thoughts? >>I can, I can stop, start off. I think back when the decision was made and it was, it was a while back, um, you know, there's some clear advantages of moving relay, Ws, a lot of alignment with some of the significant projects and the trend, that particular one big transformation project that we've alluded to as well. Um, you know, we needed some, um, um, some very robust and, um, just future proof and, um, proven technology. And AWS gave that to us. We needed a lot of those blueprints to help us move down the path. We didn't want to reinvent everything. So, um, you know, having a lot of that legwork done for us and AWS gives you that, right. And particularly when you partner up with, uh, with a company like Accenture as well, you get a combination of the technology and the, and the skills and the knowledge to, to move you forward in that direction. >>So, um, you know, for us, it was a, uh, uh, it was a decision based on, you know, best of breed, um, you know, looking forward and, and trying to predict the future needs and, and, and kind of the environmental that we might need. Um, and, you know, partnering up with organizations that can take you on the journey. Yeah. And just to build on that. So obviously, you know, lions like an NWS, but, you know, we knew it was a very good choice given the, um, uh, the skills and the capability that we had, as well as the assets and tools we had to get the most out of, um, out of the AWS. And obviously our CEO globally has just made an announcement about a huge investment that we're making in cloud. Um, but you know, we've, we've worked very well with AWS. We've done some joint workshops and joint investments, um, some joint POC. So yeah, w we have a very good working relationship, AWS, and I think, um, one incident to reflect upon the cyber is, and again, where we actually jointly, you know, dove in with, um, with Amazon and some of their security experts and our experts, and we're able to actually work through that with wine success, quite them. So, um, you know, really good behaviors as an organization, but also really good capabilities. >>Yeah. As you guys, you're essential cloud outcomes, research shown, it's the cycle of innovation with the cloud. That's creating a lot of benefits knowing what you guys know now, looking back certainly COVID has impacted a lot of people kind of going through the same process, uh, knowing what you guys know now, would you advocate people to jump on this transformation journey? If so, how and what tweaks they make what's, uh, changes, what would you advise? >>I might take that one to start with. Um, I hate to think where we would have been when, uh, COVID kicked off here in Australia and, you know, we were all sent home, literally were at work on the Friday, and then over the weekend. And then Monday, we were told not to come back into the office and all of a sudden, um, our capacity in terms of remote access quadrupled, or more four, five X, uh, what we had on the Friday we needed on the Monday. And we were able to stand that up during the day Monday night into Tuesday, because we were cloud-based and, uh, you know, we just spun up your instances and, uh, you know, sort of our licensing, et cetera. And, and we had all of our people working remotely, um, within, uh, you know, effectively one business day. Um, I know peers of mine in other organizations and industries that are relying on kind of a traditional wise and getting hardware, et cetera, that were weeks and before they could get the right hardware to be able to deliver to their user base. >>So, um, you know, one example where you're able to scale and, uh, um, get, uh, get value out of this platform beyond probably what was anticipated at the time you talked about, um, you know, less this, the, in all of these kinds of things. And you can also think of a few scenarios, but real world ones where you're getting your business back up and running in that period of time is, is just phenomenal. There's other stuff, right? There's these programs that we've rolled out, you do your sizing, um, and in the traditional world, you would just go out and buy more servers than you need. And, you know, probably never realize the full value of those, you know, the capability of those servers over the life cycle of them. Whereas, you know, in a cloud world, you're putting what you think is right. And if it's not right, you bump it up a little bit when, when all of your metrics and so on, I'm tell you that you need to bump it up. And conversely, you Scarlet down at a, at the same rate. So for us with the types of challenges and programs and, uh, uh, and just business need, that's come at as this year, uh, we wouldn't have been able to do it without a strong cloud base, uh, to, uh, to move forward with >>Yeah, Douglas, one of the things I talked to, a lot of people on the right side of history who have been on the right wave with cloud, with the pandemic, and they're happy, they're like, and they're humble. Like, well, we're just lucky, you know, luck is preparation meets opportunity. And this is really about you guys getting in early and being prepared and readiness. This is kind of important as people realize that you gotta be ready. I mean, it's not just, you don't get lucky by being in the right place, the right time. And there were a lot of companies were on the wrong side of history here who might get washed away. This is a super important one >>Yeah. To echo and kind of build on what Stewart said. I think that the reason that we've had success and, and I guess the momentum is we, we didn't just do it in isolation within it and technology. It was actually linked to broader business changes, you know, creating basically a digital platform for the entire business, moving the business, where are they going to be able to come back stronger after COVID, when they're actually set up for growth, um, and actually allows, you know, uh, line to achievements growth objectives, and also its ambitions as far as what it wants to do, uh, with growth and whatever they may do with acquiring other companies and moving into different markets and launching new products. So we've actually done it in a way that is, you know, real and direct business benefit. Uh, it actually enables learning to grow. >>Jim. I really appreciate you coming. I have one final question. If you can wrap up here, uh, Stuart and Douglas, you don't mind weighing in what's the priorities for the future. What's next for lion and essential >>Christmas holidays, I'll start Christmas holidays and it's been a big year and then a, and then a reset, obviously, right? So, um, you know, it's, it's figuring out, uh, transform what we've already transformed, if that makes sense. So God, a huge proportion of our services sitting in the cloud. Um, but we know we're not done even with the stuff that is in there. We need to take those steps. We need more and more automation and orchestration. Uh, we need to, um, uh, our environment is more future growth. We need to be able to work with the business and understand what's coming at them so that we can know, build that into our environment. So again, it's really transformation on top of transformation. It's the way that I'll describe it. And it's really an open book, right? Once you get it in and you've got the capabilities and the evolving tool sets that, uh, AWS continue to bring to the market, um, you know, working with the partners to, to figure out how we unlock that value, um, you know, drive our costs down our efficiency up, uh, all of those kind of, you know, standard metrics. >>Um, but you know, we're looking for the next things to transform and showed value back out to our customer base, um, that, uh, that we continue to, you know, sell our products to and work with and understand how we can better make their names. Yeah, I think just to echo that, I think it's really leveraging this end to end digital capability they have and getting the most out of that investment. And then I think it's also moving to, uh, in a dumping more new ways of working as far as, you know, the state of the business. Um, it's getting up the speed of the market is changing. So being able to launch and do things quickly and also, um, be competitive with it, you know, inefficient operating costs, uh, now that they're in the cloud, right. So I think it's really leveraging the most out of a platform and then, you know, being efficient in launching things. So putting it with the business, >>Sadiq, any word from you on your priorities by UC this year in folding. >>Yeah. So, uh, there's got to say like e-learning squares, right? For me around this journey, this is a journey to the cloud, right. And, uh, you know, as well dug the students at it's getting all, you know, different parts of the organization along the journey business to ID to your, uh, Warnock Legos, et cetera. Right. And it takes time. It is tough, but, uh, uh, you know, you got to get started on it and, you know, once we, once we finish off, uh, it's the realization of the benefits now that, you know, looking forward, I think for, from Alliance perspective is, is, uh, you know, once we migrate all the workloads to the cloud, it is leveraging, uh, our stack drive. And as I think Stewart said, uh, earlier, uh, with, uh, you know, the latest and greatest stuff that non-compete WLC, it's basically working to see how we can really, uh, achieve more better operational excellence, uh, from a, uh, from a cloud perspective. >>Well, Stewart, thanks for coming on with a century, sharing your environment and what's going on and your journey you're on the right wave. Did the work you're in the, it's all coming together with faster, congratulations for your success and, uh, really appreciate Douglas and Steve for coming on as well from Accenture. Thank you for coming on. Thanks, John. Okay. Just the cubes coverage of executive summit at AWS reinvent. This is where all the thought leaders share their best practices, their journeys, and of course, special programming with Accenture and the cube. I'm Sean ferry, your host. Thanks for watching.
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It's the cube with digital coverage the cube virtual I'm your host John for a year. particular has brought it together because you know, COVID has been the accelerant uh, you know, dried organizations that can take you on the journey and, uh, you know, you know, do the things that you need to do in a much more dynamic way than we would have been able to previously where we Just really quick redirect to you and say, you know, if all the people who said, Oh yeah, you got to jump on cloud, And, um, you know, Because I've been saying on the Cuban reporting, necessity's the mother of and, and always the only critical path to be done, you know, we really didn't have that in this case, you know, it, you know, the dev ops world, they saw this early, that jumping in there, they saw the, the, So we started off with us and applications to the cloud now, you know, one of the key things that, uh, you know, you know, uh, you know, when, when we look back at, uh, How did you address your approach to the cloud and what was your experience? Um, I think, um, you know, the one thing that was probably surprising because the kind of, uh, you know, digital transformation, cloud transformation, learnings, um, that might've differed from the expectations we all been there, Hey, you know, you know, 70 or 80% of what you do is relatively easy because of the known quantity, And, you know, here's your ongoing costs You know, the old expression, if it moves automated, you know, it's kind of a joke on government, how they want to tax everything, you know, we're reaping the benefits of it in a year, like 2020, and makes you glad that you did all of the hard Still the cloud percentage penetration. you know, the icing on the cake, which is to decommission all of these apps as well. So, um, you know, having a lot of that legwork done for us and AWS gives you that, So obviously, you know, lions like an NWS, but, you know, a lot of people kind of going through the same process, uh, knowing what you guys know now, uh, you know, we just spun up your instances and, uh, you know, sort of our licensing, et cetera. And, you know, probably never realize the full value of those, you know, the capability of those servers over the you know, luck is preparation meets opportunity. So we've actually done it in a way that is, you know, real and direct business benefit. Stuart and Douglas, you don't mind weighing in what's the priorities for the future. to figure out how we unlock that value, um, you know, drive our costs down our efficiency to our customer base, um, that, uh, that we continue to, you know, sell our products to and work with It is tough, but, uh, uh, you know, you got to get started on it Thank you for coming on.
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AWS Executive Summit 2020
>>From around the globe. It's the cube with digital coverage of AWS reinvent executive summit 2020, sponsored by Accenture and AWS. >>Welcome to cube three 60 fives coverage of the Accenture executive summit. Part of AWS reinvent. I'm your host Rebecca Knight. Today we are joined by a cube alum, Karthik, Lorraine. He is Accenture senior managing director and lead Accenture cloud. First, welcome back to the show Karthik. >>Thank you. Thanks for having me here. >>Always a pleasure. So I want to talk to you. You are an industry veteran, you've been in Silicon Valley for decades. Um, I want to hear from your perspective what the impact of the COVID-19 pandemic has been, what are you hearing from clients? What are they struggling with? What are their challenges that they're facing day to day? >>I think, um, COVID-19 is being a eye-opener from, you know, various facets, you know, um, first and foremost, it's a, it's a hell, um, situation that everybody's facing, which is not just, uh, highest economic bearings to it. It has enterprise, um, an organization with bedding to it. And most importantly, it's very personal to people, um, because they themselves and their friends, family near and dear ones are going through this challenge, uh, from various different dimension. But putting that aside, when you come to it from an organization enterprise standpoint, it has changed everything well, the behavior of organizations coming together, working in their campuses, working with each other as friends, family, and, uh, um, near and dear colleagues, all of them are operating differently. So that's what big change to get things done in a completely different way, from how they used to get things done. >>Number two, a lot of things that were planned for normal scenarios, like their global supply chain, how they interact with their client customers, how they go innovate with their partners on how that employees contribute to the success of an organization at all changed. And there are no data models that give them a hint of something like this for them to be prepared for this. So we are seeing organizations, um, that have adapted to this reasonably okay, and are, you know, launching to innovate faster in this. And there are organizations that have started with struggling, but are continuing to struggle. And the gap between the leaders and legs are widening. So this is creating opportunities in a different way for the leaders, um, with a lot of pivot their business, but it's also creating significant challenge for the lag guides, uh, as we defined in our future systems research that we did a year ago, uh, and those organizations are struggling further. So the gap is actually widening. >>So you just talked about the widening gap. I've talked about the tremendous uncertainty that so many companies, even the ones who have adapted reasonably well, uh, in this, in this time, talk a little bit about Accenture cloud first and why, why now? >>I think it's a great question. Um, we believe that for many of our clients COVID-19 has turned, uh, cloud from an experimentation aspiration to an origin mandate. What I mean by that is everybody has been doing something on the other end cloud. There's no company that says we don't believe in cloud are, we don't want to do cloud. It was how much they did in cloud. And they were experimenting. They were doing the new things in cloud, but they were operating a lot of their core business outside the cloud or not in the cloud. Those organizations have struggled to operate in this new normal, in a remote fashion, as well as, uh, their ability to pivot to all the changes the pandemic has brought to them. But on the other hand, the organizations that had a solid foundation in cloud were able to collect faster and not actually gone into the stage of innovating faster and driving a new behavior in the market, new behavior within their organization. >>So we are seeing that spend to make is actually fast-forwarded something that we always believed was going to happen. This, uh, uh, moving to cloud over the next decade is fast forward it to happen in the next three to five years. And it's created this moment where it's a once in an era, really replatforming of businesses in the cloud that we are going to see. And we see this moment as a cloud first moment where organizations will use cloud as the, the, the canvas and the foundation with which they're going to reimagine their business after they were born in the cloud. Uh, and this requires a whole new strategy. Uh, and as Accenture, we are getting a lot in cloud, but we thought that this is the moment where we bring all of that, gave him a piece together because we need a strategy for addressing, moving to cloud are embracing cloud in a holistic fashion. And that's what Accenture cloud first brings together a holistic strategy, a team that's 70,000 plus people that's coming together with rich cloud skills, but investing to tie in all the various capabilities of cloud to Delaware, that holistic strategy to our clients. So I want you to >>Delve into a little bit more about what this strategy actually entails. I mean, it's clearly about embracing change and being willing to experiment and having capabilities to innovate. Can you tell us a little bit more about what this strategy entails? >>Yeah. The reason why we say that as a need for strategy is like I said, cloud is not new. There's almost every customer client is doing something with the cloud, but all of them have taken different approaches to cloud and different boundaries to cloud. Some organizations say, I just need to consolidate my multiple data centers to a small data center footprint and move the nest to cloud. Certain other organizations say that well, I'm going to move certain workloads to cloud. Certain other organizations said, well, I'm going to build this Greenfield application or workload in cloud. Certain other said, um, I'm going to use the power of AI ML in the cloud to analyze my data and drive insights. But a cloud first strategy is all of this tied with the corporate strategy of the organization with an industry specific cloud journey to say, if in this current industry, if I were to be reborn in the cloud, would I do it in the exact same passion that I did in the past, which means that the products and services that they offer need to be the matching, how they interact with that customers and partners need to be revisited, how they bird and operate their IP systems need to be the, imagine how they unearthed the data from all of the systems under which they attract need to be liberated so that you could drive insights of cloud. >>First strategy hands is a corporate wide strategy, and it's a C-suite responsibility. It doesn't take the ownership away from the CIO or CIO, but the CIO is, and CDI was felt that it was just their problem and they were to solve it. And everyone as being a customer, now, the center of gravity is elevated to it becoming a C-suite agenda on everybody's agenda, where probably the CDI is the instrument to execute that that's a holistic cloud-first strategy >>And it, and it's a strategy, but the way you're describing it, it sounds like it's also a mindset and an approach, as you were saying, this idea of being reborn in the cloud. So now how do I think about things? How do I communicate? How do I collaborate? How do I get done? What I need to get done. Talk a little bit about how this has changed, the way you support your clients and how Accenture cloud first is changing your approach to cloud services. >>Wonderful. Um, you know, I did not color one very important aspect in my previous question, but that's exactly what you just asked me now, which is to do all of this. I talked about all of the variables, uh, an organization or an enterprise is going to go through, but the good part is they have one constant. And what is that? That is their employees, uh, because you do, the employees are able to embrace this change. If they are able to, uh, change them, says, pivot them says retool and train themselves to be able to operate in this new cloud. First one, the ability to reimagine every function of the business would be happening at speed. And cloud first approach is to do all of this at speed, because innovation is deadly proposed there, do the rate of probability on experimentation. You need to experiment a lot for any kind of experimentation. >>There's a probability of success. Organizations need to have an ability and a mechanism for them to be able to innovate faster for which they need to experiment a lot, the more the experiment and the lower cost at which they experiment is going to help them experiment a lot. And they experiment demic speed, fail fast, succeed more. And hence, they're going to be able to operate this at speed. So the cloud-first mindset is all about speed. I'm helping the clients fast track that innovation journey, and this is going to happen. Like I said, across the enterprise and every function across every department, I'm the agent of this change is going to be the employees or weapon, race, this change through new skills and new grueling and new mindset that they need to adapt to. >>So Karthik what you're describing it, it sounds so exciting. And yet for a pandemic wary workforce, that's been working remotely that may be dealing with uncertainty if for their kid's school and for so many other aspects of their life, it sounds hard. So how are you helping your clients, employees get onboard with this? And because the change management is, is often the hardest part. >>Yeah, I think it's, again, a great question. A bottle has only so much capacity. Something got to come off for something else to go in. That's what you're saying is absolutely right. And that is again, the power of cloud. The reason why cloud is such a fundamental breakthrough technology and capability for us to succeed in this era, because it helps in various forms. What we talked so far is the power of innovation that can create, but cloud can also simplify the life of the employees in an enterprise. There are several activities and tasks that people do in managing that complex infrastructure, complex ID landscape. They used to do certain jobs and activities in a very difficult underground about with cloud has simplified. And democratised a lot of these activities. So that things which had to be done in the past, like managing the complexity of the infrastructure, keeping them up all the time, managing the, um, the obsolescence of the capabilities and technologies and infrastructure, all of that could be offloaded to the cloud. >>So that the time that is available for all of these employees can be used to further innovate. Every organization is going to spend almost the same amount of money, but rather than spending activities, by looking at the rear view mirror on keeping the lights on, they're going to spend more money, more time, more energy, and spend their skills on things that are going to add value to their organization. Because you, every innovation that an enterprise can give to their end customer need not come from that enterprise. The word of platform economy is about democratising innovation. And the power of cloud is to get all of these capabilities from outside the four walls of the enterprise, >>It will add value to the organization, but I would imagine also add value to that employee's life because that employee, the employee will be more engaged in his or her job and therefore bring more excitement and energy into her, his or her day-to-day activities too. >>Absolutely. Absolutely. And this is, this is a normal evolution we would have seen everybody would have seen in their lives, that they keep moving up the value chain of what activities that, uh, gets performed buying by those individuals. And this is, um, you know, no more true than how the United States, uh, as an economy has operated where, um, this is the power of a powerhouse of innovation, where the work that's done inside the country keeps moving up to value chain. And, um, us leverage is the global economy for a lot of things that is required to power the United States and that global economic, uh, phenomenon is very proof for an enterprise as well. There are things that an enterprise needs to do them soon. There are things an employee needs to do themselves. Um, but there are things that they could leverage from the external innovation and the power of innovation that is coming from technologies like cloud. >>So at Accenture, you have long, long, deep Stan, sorry, you have deep and long-standing relationships with many cloud service providers, including AWS. How does the Accenture cloud first strategy, how does it affect your relationships with those providers? >>Yeah, we have great relationships with cloud providers like AWS. And in fact, in the cloud world, it was one of the first, um, capability that we started about years ago, uh, when we started developing these capabilities. But five years ago, we hit a very important milestone where the two organizations came together and said that we are forging a pharma partnership with joint investments to build this partnership. And we named that as a Accenture, AWS business group ABG, uh, where we co-invest and brought skills together and develop solutions. And we will continue to do that. And through that investment, we've also made several acquisitions that you would have seen in the recent times, like, uh, an invoice and gecko that we made acquisitions in in Europe. But now we're taking this to the next level. What we are saying is two cloud first and the $3 billion investment that we are bringing in, uh, through cloud-first. >>We are going to make specific investment to create unique joint solution and landing zones foundation, um, cloud packs with which clients can accelerate their innovation or their journey to cloud first. And one great example is what we are doing with Takeda, uh, billable, pharmaceutical giant, um, between we've signed a five-year partnership. And it was out in the media just a month ago or so, where we are, the two organizations are coming together. We have created a partnership as a power of three partnership, where the three organizations are jointly hoarding hats and taking responsibility for the innovation and the leadership position that Takeda wants to get to with this. We are going to simplify their operating model and organization by providing and flexibility. We're going to provide a lot more insights. Tequila has a 230 year old organization. Imagine the amount of trapped data and intelligence that is there. >>How about bringing all of that together with the power of AWS and Accenture and Takeda to drive more customer insights, um, come up with breakthrough R and D uh, accelerate clinical trials and improve the patient experience using AI ML and edge technologies. So all of these things that we will do through this partnership with joined investment from Accenture cloud first, as well as partner like AWS, so that Takeda can realize their gain. And, uh, their senior actually made a statement that five years from now, every ticket an employee will have an AI assistant. That's going to make that beginner employee move up the value chain on how they contribute and add value to the future of tequila with the AI assistant, making them even more equipped and smarter than what they could be otherwise. >>So, one last question to close this out here. What is your future vision for, for Accenture cloud first? What are we going to be talking about at next year's Accenture executive summit? Yeah, the future >>Is going to be, um, evolving, but the part that is exciting to me, and this is, uh, uh, a fundamental belief that we are entering a new era of industrial revolution from industry first, second, and third industry. The third happened probably 20 years ago with the advent of Silicon and computers and all of that stuff that happened here in the Silicon Valley. I think the fourth industrial revolution is going to be in the cross section of, uh, physical, digital and biological boundaries. And there's a great article, um, in one economic forum that people, uh, your audience can Google and read about it. Uh, but the reason why this is very, very important is we are seeing a disturbing phenomenon that over the last 10 years are seeing a Blackwing of the, um, labor productivity and innovation, which has dropped to about 2.1%. When you see that kind of phenomenon over that longer period of time, there has to be breakthrough innovation that needs to happen to come out of this barrier and get to the next, you know, base camp, as I would call it to further this productivity, um, lack that we are seeing, and that is going to happen in the intersection of the physical, digital and biological boundaries. >>And I think cloud is going to be the connective tissue between all of these three, to be able to provide that where it's the edge, especially is good to come closer to the human lives. It's going to come from cloud. Yeah. Pick totally in your mind, you can think about cloud as central, either in a private cloud, in a data center or in a public cloud, you know, everywhere. But when you think about edge, it's going to be far reaching and coming close to where we live and maybe work and very, um, get entertained and so on and so forth. And there's good to be, uh, intervention in a positive way in the field of medicine, in the field of entertainment, in the field of, um, manufacturing in the field of, um, you know, mobility. When I say mobility, human mobility, people, transportation, and so on and so forth with all of this stuff, cloud is going to be the connective tissue and the vision of cloud first is going to be, uh, you know, blowing through this big change that is going to happen. And the evolution that is going to happen where, you know, the human grace of mankind, um, our person kind of being very gender neutral in today's world. Um, go first needs to be that beacon of, uh, creating the next generation vision for enterprises to take advantage of that kind of an exciting future. And that's why it, Accenture, are we saying that there'll be change as our, as our purpose? >>I genuinely believe that cloud first is going to be in the forefront of that change agenda, both for Accenture as well as for the rest of the work. Excellent. Let there be change, indeed. Thank you so much for joining us Karthik. A pleasure I'm Rebecca nights stay tuned for more of Q3 60 fives coverage of the Accenture executive summit >>From around the globe. It's the cube with digital coverage of AWS reinvent executive summit 2020, sponsored by Accenture and AWS >>Welcome everyone to the Q virtual and our coverage of the Accenture executive summit, which is part of AWS reinvent 2020. I'm your host Rebecca Knight. Today, we are talking about the green cloud and joining me is Kishor Dirk. He is Accenture senior managing director cloud first global services lead. Thank you so much for coming on the show. Kishor nice to meet you. So I want to start by asking you what it is that we mean when we say green cloud, we know the sustainability is a business imperative. So many organizations around the world are committing to responsible innovation, lowering carbon emissions. But what is this? What is it? What does it mean when they talk about cloud from a sustainability perspective? I think it's about responsible innovation being cloud is a cloud first approach that has benefit the clients by helping reduce carbon emissions. Think about it this way. >>You have a large number of data centers. Each of these data centers are increasing by 14% every year. And this double digit growth. What you're seeing is these data centers and the consumption is nearly coolant to the kind of them should have a country like Spain. So the magnitude of the problem that is out there and how do we pursue a green approach. If you look at this, our Accenture analysis, in terms of the migration to public cloud, we've seen that we can reduce that by 59 million tons of CO2 per year with just the 5.9% reduction in total emissions and equates this to 22 million cars off the road. And the magnitude of reduction can go a long way in meeting climate change commitments, particularly for data sensitive. Wow, that's incredible. The numbers that you're putting forward are, are absolutely mind blowing. So how does it work? Is it a simple cloud migration? So, you know, when companies begin their cloud journey and then they confront, uh, with >>Them a lot of questions, the decision to make, uh, this particular, uh, element sustainable in the solution and benefits they drive and they have to make wise choices, and then they will gain unprecedented level of innovation leading to both a greener planet, as well as, uh, a greener balance sheet, I would say, uh, so effectively it's all about ambition, data ambition, greater the reduction in carbon emissions. So from a cloud migration perspective, we look at it as a, as a simple solution with approaches and sustainability benefits, uh, that vary based on things it's about selecting the right cloud provider, a very carbon thoughtful provider and the first step towards a sustainable cloud journey. And here we're looking at cloud operators know, obviously they have different corporate commitments towards sustainability, and that determines how they plan, how they build, uh, their, uh, uh, the data centers, how they are consumed and assumptions that operate there and how they, or they retire their data centers. >>Then, uh, the next element that you want to do is how do you build it ambition, you know, for some of the companies, uh, and average on-prem, uh, drives about 65% energy reduction and the carbon emission reduction number was 84%, which is kind of good, I would say. But then if you could go up to 98% by configuring applications to the cloud, that is significant benefit for, uh, for the board. And obviously it's a, a greener cloud that we're talking about. And then the question is, how far can you go? And, uh, you know, the, obviously the companies have to unlock greater financial societal environmental benefits, and Accenture has this cloud based circular operations and sustainable products and services that we bring into play. So it's a, it's a very thoughtful, broader approach that w bringing in, in terms of, uh, just a simple concept of cloud migration. >>So we know that in the COVID era, shifting to the cloud has really become a business imperative. How is Accenture working with its clients at a time when all of this movement has been accelerated? How do you partner and what is your approach in terms of helping them with their migrations? >>Yeah, I mean, let, let me talk a little bit about the pandemic and the crisis that is that today. And if you really look at that in terms of how we partnered with a lot of our clients in terms of the cloud first approach, I'll give you a couple of examples. We worked with rolls, Royce, MacLaren, DHL, and others, as part of the ventilator, a UK challenge consortium, again, to, uh, coordinate production of medical ventilator surgically needed for the UK health service. Many of these farms I've taken similar initiatives in, in terms of, uh, you know, from a few manufacturers hand sanitizers, and to answer it as us and again, leading passionate labels, making PPE, and again, at the UN general assembly, we launched the end-to-end integration guide that helps company is essentially to have a sustainable development goals. And that's how we are parking at a very large scale. >>Uh, and, and if you really look at how we work with our clients and what is Accenture's role there, uh, you know, from, in terms of our clients, you know, there are multiple steps that we look at. One is about planning, building, deploying, and managing an optimal green cloud solution. And Accenture has this concept of, uh, helping clients with a platform to kind of achieve that goal. And here we are having, we are having a platform or a mine app, which has a module called BGR advisor. And this is a capability that helps you provide optimal green cloud, uh, you know, a business case, and obviously a blueprint for each of our clients and right from the start in terms of how do we complete cloud migration recommendation to an improved solution, accurate accuracy to obviously bringing in the end to end perspective, uh, you know, with this green card advisor capability, we're helping our clients capture what we call as a carbon footprint for existing data centers and provide, uh, I would say the current cloud CO2 emission score that, you know, obviously helps them, uh, with carbon credits that can further that green agenda. >>So essentially this is about recommending a green index score, reducing carbon footprint for migration migrating for green cloud. And if we look at how Accenture itself is practicing what we preach, 95% of our applications are in the cloud. And this migration has helped us, uh, to lead to about $14.5 million in benefit. And in the third year and another 3 million analytics costs that are saved through right-sizing a service consumption. So it's a very broad umbrella and a footprint in terms of how we engage societaly with the UN or our clients. And what is it that we exactly bring to our clients in solving a specific problem? >>Accenture isn't is walking the walk, as you say, >>Instead of it, we practice what we preach, and that is something that we take it to heart. We want to have a responsible business and we want to practice it. And we want to advise our clients around that >>You are your own use case. And so they can, they know they can take your advice. So talk a little bit about, um, the global, the cooperation that's needed. We know that conquering this pandemic is going to take a coordinated global effort and talk a little bit about the great reset initiative. First of all, what is that? Why don't we, why don't we start there and then we can delve into it a little bit more. >>Okay. So before we get to how we are cooperating, the great reset, uh, initiative is about improving the state of the world. And it's about a group of global stakeholders cooperating to simultaneously manage the direct consequences of their COVID-19 crisis. Uh, and in spirit of this cooperation that we're seeing during COVID-19, uh, which will obviously either to post pandemic, to tackle the world's pressing issues. As I say, uh, we are increasing companies to realize a combined potential of technology and sustainable impact to use enterprise solutions, to address with urgency and scale, and, um, obviously, uh, multiple challenges that are facing our world. One of the ways that are increasing, uh, companies to reach their readiness cloud with Accenture's cloud strategy is to build a solid foundation that is resilient and will be able to faster to the current, as well as future times. Now, when you think of cloud as the foundation, uh, that drives the digital transformation, it's about scale speed, streamlining your operations, and obviously reducing costs. >>And as these businesses seize the construct of cloud first, they must remain obviously responsible and trusted. Now think about this, right, as part of our analysis, uh, that profitability can co-exist with responsible and sustainable practices. Let's say that all the data centers, uh, migrated from on-prem to cloud based, we estimate that would reduce carbon emissions globally by 60 million tons per year. Uh, and think about it this way, right? Easier metric would be taking out 22 million cars off the road. Um, the other examples that you've seen, right, in terms of the NHS work that they're doing, uh, in, in UK to build, uh, uh, you know, uh, Microsoft teams in based integration. And, uh, the platform rolled out for 1.2 million users, uh, and got 16,000 users that we were able to secure, uh, instant messages, obviously complete audio video calls and host virtual meetings across India. So, uh, this, this work that we did with NHS is, is something that we have, we are collaborating with a lot of tools and powering businesses. >>Well, you're vividly describing the business case for sustainability. What do you see as the future of cloud when thinking about it from this lens of sustainability, and also going back to what you were talking about in terms of how you are helping your, your fostering cooperation within these organizations. >>Yeah, that's a very good question. So if you look at today, right, businesses are obviously environmentally aware and they are expanding efforts to decrease power consumption, carbon emissions, and they want to run a sustainable operational efficiency across all elements of their business. And this is an increasing trend, and there is that option of energy efficient infrastructure in the global market. And this trend is the cloud first thinking. And with the right cloud migration that we've been discussing is about unlocking new opportunity, like clean energy foundations enable enabled by cloud based geographic analysis, material, waste reductions, and better data insights. And this is something that, uh, uh, will drive, uh, with obviously faster analytics platform that is out there. Now, the sustainability is actually the future of business, which is companies that are historically different, the financial security or agility benefits to cloud. Now sustainability becomes an imperative for them. And I would own experience Accenture's experience with cloud migrations. We have seen 30 to 40% total cost of ownership savings, and it's driving a greater workload, flexibility, better service, your obligation, and obviously more energy efficient, uh, public clouds that cost, uh, we'll see that, that drive a lot of these enterprise own data centers. So in our view, what we are seeing is that this, this, uh, sustainable cloud position helps, uh, helps companies to, uh, drive a lot of the goals in addition to their financial and other goods. >>So what should organizations who are, who are watching this interview and saying, Hey, I need to know more, what, what do you recommend to them? And what, where should they go to get more information on Greenplum? >>Yeah. If you wanna, if you are a business leader and you're thinking about which cloud provider is good, or how, how should applications be modernized to meet our day-to-day needs, which cloud driven innovations should be priorities. Uh, you know, that's why Accenture, uh, formed up the cloud first organization and essentially to provide the full stack of cloud services to help our clients become a cloud first business. Um, you know, it's all about excavation, uh, the digital transformation innovating faster, creating differentiated, uh, and sustainable value for our clients. And we are powering it up at 70,000 cloud professionals, $3 billion investment, and, uh, bringing together and services for our clients in terms of cloud solutions. And obviously the ecosystem partnership that we have that we are seeing today, uh, and, and the assets that help our clients realize their goals. Um, and again, to do reach out to us, uh, we can help them determine obviously, an optimal, sustainable cloud for solution that meets the business needs and being unprecedented levels of innovation. Our experience, uh, will be our advantage. And, uh, now more than ever Rebecca, >>Just closing us out here. Do you have any advice for these companies who are navigating a great deal of uncertainty? We, what, what do you think the next 12 to 24 months? What do you think that should be on the minds of CEOs as they go through? >>So, as CEO's are thinking about rapidly leveraging cloud, migrating to cloud, uh, one of the elements that we want them to be thoughtful about is can they do that, uh, with unprecedent level of innovation, but also build a greener planet and a greener balance sheet, if we can achieve this balance and kind of, uh, have a, have a world which is greener, I think the world will win. And we all along with Accenture clients will win. That's what I would say, uh, >>Optimistic outlook, and I will take it. Thank you so much. Kishor for coming on the show >>That was >>Accenture's Kishor Dirk, I'm Rebecca Knight stay tuned for more of the cube virtuals coverage of the Accenture executive summit >>Around the globe. >>It's the cube with digital coverage of AWS reinvent executive summit 2020, sponsored by Accenture and AWS. >>Welcome everyone to the cube virtual and our coverage of the Accenture executive summit. Part of AWS reinvent 2020. I'm your host Rebecca Knight. Today, we are talking about the power of three. And what happens when you bring together the scientific know-how of a global bias biopharmaceutical powerhouse in Takeda, a leading cloud services provider in AWS, and Accenture's ability to innovate, execute, and deliver innovation. Joining me to talk about these things. We have Aaron, sorry, Arjun, baby. He is the senior managing director and chairman of Accenture's diamond leadership council. Welcome Arjun, Karl hick. He is the chief digital and information officer at Takeda. What is your bigger, thank you, Rebecca and Brian bowhead, global director, and head of the Accenture AWS business group at Amazon web services. Thanks so much for coming up. So, as I said, we're talking today about this relationship between, uh, your three organizations. Carl, I want to talk with you. I know you're at the beginning of your cloud journey. What was the compelling reason? What w why, why move to the cloud and why now? >>Yeah, no, thank you for the question. So, you know, as a biopharmaceutical leader, we're committed to bringing better health and a brighter future to our patients. We're doing that by translating science into some really innovative and life transporting therapies, but throughout, you know, we believe that there's a responsible use of technology, of data and of innovation. And those three ingredients are really key to helping us deliver on that promise. And so, you know, while I think, uh, I'll call it, this cloud journey is already always been a part of our strategy. Um, and we've made some pretty steady progress over the last years with a number of I'll call it diverse approaches to the digital and AI. We just weren't seeing the impact at scale that we wanted to see. Um, and I think that, you know, there's a, there's a need ultimately to, you know, accelerate and, uh, broaden that shift. >>And, you know, we were commenting on this earlier, but there's, you know, it's been highlighted by a number of factors. One of those has been certainly a number of the large acquisitions we've made Shire, uh, being the most pressing example, uh, but also the global pandemic, both of those highlight the need for us to move faster, um, at the speed of cloud, ultimately. Uh, and so we started thinking outside of the box because it was taking us too long and we decided to leverage the strategic partner model. Uh, and it's giving us a chance to think about our challenges very differently. We call this the power of three, uh, and ultimately our focus is singularly on our patients. I mean, they're waiting for us. We need to get there faster. It can take years. And so I think that there is a focus on innovation, um, at a rapid speed, so we can move ultimately from treating conditions to keeping people healthy. >>So, as you are embarking on this journey, what are some of the insights you want to share about, about what you're seeing so far? >>Yeah, no, it's a great question. So, I mean, look, maybe right before I highlight some of the key insights, uh, I would say that, you know, with cloud now as the, as the launchpad for innovation, you know, our vision all along has been that in less than 10 years, we want every single to kid, uh, associate we're employed to be empowered by an AI assistant. And I think that, you know, that's going to help us make faster, better decisions. It'll help us, uh, fundamentally deliver transformative therapies and better experiences to, to that ecosystem, to our patients, to physicians, to payers, et cetera, much faster than we previously thought possible. Um, and I think that technologies like cloud and edge computing together with a very powerful I'll call it data fabric is going to help us to create this, this real-time, uh, I'll call it the digital ecosystem. >>The data has to flow ultimately seamlessly between our patients and providers or partners or researchers, et cetera. Uh, and so we've been thinking about this, uh, I'll call it, we call it sort of this pyramid, um, that helps us describe our vision. Uh, and a lot of it has to do with ultimately modernizing the foundation, modernizing and rearchitecting, the platforms that drive the company, uh, heightening our focus on data, which means that there's an accelerated shift towards, uh, enterprise data platforms and digital products. And then ultimately, uh, uh, P you know, really an engine for innovation sitting at the very top. Um, and so I think with that, you know, there's a few different, I'll call it insights that, you know, are quickly kind of come zooming into focus. I would say one is this need to collaborate very differently. Um, you know, not only internally, but you know, how do we define ultimately, and build a connected digital ecosystem with the right partners and technologies externally? >>I think the second component that maybe people don't think as much about, but, you know, I find critically important is for us to find ways of really transforming our culture. We have to unlock talent and shift the culture certainly as a large biopharmaceutical very differently. And then lastly, you've touched on it already, which is, you know, innovation at the speed of cloud. How do we re-imagine that, you know, how do ideas go from getting tested and months to kind of getting tested in days? You know, how do we collaborate very differently? Uh, and so I think those are three, uh, perhaps of the larger I'll call it, uh, insights that, you know, the three of us are spending a lot of time thinking about right now. >>So Arjun, I want to bring you into this conversation a little bit, let let's delve into those a bit. Talk first about the collaboration, uh, that Carl was referencing there. How, how have you seen that? It is enabling, uh, colleagues and teams to communicate differently and interact in new and different ways? Uh, both internally and externally, as Carl said, >>No, th thank you for that. And, um, I've got to give call a lot of credit, because as we started to think about this journey, it was clear, it was a bold ambition. It was, uh, something that, you know, we had all to do differently. And so the, the concept of the power of three that Carl has constructed has become a label for us as a way to think about what are we going to do to collectively drive this journey forward. And to me, the unique ways of collaboration means three things. The first one is that, um, what is expected is that the three parties are going to come together and it's more than just the sum of our resources. And by that, I mean that we have to bring all of ourselves, all of our collective capabilities, as an example, Amazon has amazing supply chain capabilities. >>They're one of the best at supply chain. So in addition to resources, when we have supply chain innovations, uh, that's something that they're bringing in addition to just, uh, talent and assets, similarly for Accenture, right? We do a lot, uh, in the talent space. So how do we bring our thinking as to how we apply best practices for talent to this partnership? So, um, as we think about this, so that's, that's the first one, the second one is about shared success very early on in this partnership, we started to build some foundations and actually develop seven principles that all of us would look at as the basis for this success shared success model. And we continue to hold that sort of in the forefront, as we think about this collaboration. And maybe the third thing I would say is this one team mindset. So whether it's the three of our CEOs that get together every couple of months to think about, uh, this partnership, or it is the governance model that Carl has put together, which has all three parties in the governance and every level of leadership. We always think about this as a collective group, so that we can keep that front and center. And what I think ultimately has enabled us to do is it allowed us to move at speed, be more flexible. And ultimately all we're looking at the target the same way, the North side, the same way. >>Brian, what about you? What have you observed? And are you thinking about in terms of how this is helping teams collaborate differently, >>Lillian and Arjun made some, some great points there. And I think if you really think about what he's talking about, it's that, that diversity of talent, diversity of scale and viewpoint and even culture, right? And so we see that in the power of three. And then I think if we drill down into what we see at Takeda, and frankly, Takeda was, was really, I think, pretty visionary and on their way here, right? And taking this kind of cross functional approach and applying it to how they operate day to day. So moving from a more functional view of the world to more of a product oriented view of the world, right? So when you think about we're going to be organized around a product or a service or a capability that we're going to provide to our customers or our patients or donors in this case, it implies a different structure, although altogether, and a different way of thinking, right? >>Because now you've got technical people and business experts and marketing experts, all working together in this is sort of cross collaboration. And what's great about that is it's really the only way to succeed with cloud, right? Because the old ways of thinking where you've got application people and infrastructure, people in business, people is suboptimal, right? Because we can all access this tool as these capabilities and the best way to do that. Isn't across kind of a cross-collaborative way. And so this is product oriented mindset. It's a keto was already on. I think it's allowed us to move faster in those areas. >>Carl, I want to go back to this idea of unlocking talent and culture. And this is something that both Brian and Arjun have talked about too. People are an essential part of their, at the heart of your organization. How will their experience of work change and how are you helping re-imagine and reinforce a strong organizational culture, particularly at this time when so many people are working remotely. >>Yeah. It's a great question. And it's something that, you know, I think we all have to think a lot about, I mean, I think, um, you know, driving this, this call it, this, this digital and data kind of capability building, uh, takes a lot of, a lot of thinking. So, I mean, there's a few different elements in terms of how we're tackling this one is we're recognizing, and it's not just for the technology organization or for those actors that, that we're innovating with, but it's really across all of the Cato where we're working through ways of raising what I'll call the overall digital leaders literacy of the organization, you know, what are the, you know, what are the skills that are needed almost at a baseline level, even for a global bio-pharmaceutical company and how do we deploy, I'll call it those learning resources very broadly. >>And then secondly, I think that, you know, we're, we're very clear that there's a number of areas where there are very specialized skills that are needed. Uh, my organization is one of those. And so, you know, we're fostering ways in which, you know, we're very kind of quickly kind of creating, uh, avenues excitement for, for associates in that space. So one example specifically, as we use, you know, during these very much sort of remote, uh, sort of days, we, we use what we call global it meet days, and we set a day aside every single month and this last Friday, um, you know, we, we create during that time, it's time for personal development. Um, and we provide active seminars and training on things like, you know, robotic process automation, data analytics cloud, uh, in this last month we've been doing this for months and months now, but in his last month, more than 50% of my organization participated, and there's this huge positive shift, both in terms of access and excitement about really harnessing those new skills and being able to apply them. >>Uh, and so I think that that's, you know, one, one element that, uh, can be considered. And then thirdly, um, of course, every organization to work on, how do you prioritize talent, acquisition and management and competencies that you can't rescale? I mean, there are just some new capabilities that we don't have. And so there's a large focus that I have with our executive team and our CEO and thinking through those critical roles that we need to activate in order to kind of, to, to build on this, uh, this business led cloud transformation. And lastly, probably the hardest one, but the one that I'm most jazzed about is really this focus on changing the mindsets and behaviors. Um, and I think there, you know, this is where the power of three is, is really, uh, kind of coming together nicely. I mean, we're working on things like, you know, how do we create this patient obsessed curiosity, um, and really kind of unlock innovation with a real, kind of a growth mindset. >>Uh, and the level of curiosity that's needed, not to just continue to do the same things, but to really challenge the status quo. So that's one big area of focus we're having the agility to act just faster. I mean, to worry less, I guess I would say about kind of the standard chain of command, but how do you make more speedy, more courageous decisions? And this is places where we can emulate the way that a partner like AWS works, or how do we collaborate across the number of boundaries, you know, and I think, uh, Arjun spoke eloquently to a number of partnerships that we can build. So we can break down some of these barriers and use these networks, um, whether it's within our own internal ecosystem or externally to help, to create value faster. So a lot of energy around ways of working and we'll have to check back in, but I mean, we're early in on this mindset and behavioral shift, um, but a lot of good early momentum. >>Carl you've given me a good segue to talk to Brian about innovation, because you said a lot of the things that I was the customer obsession and this idea of innovating much more quickly. Obviously now the world has its eyes on drug development, and we've all learned a lot about it, uh, in the past few months and accelerating drug development is all, uh, is of great interest to all of us. Brian, how does a transformation like this help a company's, uh, ability to become more agile and more innovative and add a quicker speed to, >>Yeah, no, absolutely. And I think some of the things that Carl talked about just now are critical to that, right? I think where sometimes folks fall short is they think, you know, we're going to roll out the technology and the technology is going to be the silver bullet where in fact it is the culture, it is, is the talent. And it's the focus on that. That's going to be, you know, the determinant of success. And I will say, you know, in this power of three arrangement and Carl talked a little bit about the pyramid, um, talent and culture and that change, and that kind of thinking about that has been a first-class citizen since the very beginning, right. That absolutely is critical for, for being there. Um, and, and so that's been, that's been key. And so we think about innovation at Amazon and AWS, and Carl mentioned some of the things that, you know, partner like AWS can bring to the table is we talk a lot about builders, right? >>So kind of obsessive about builders. Um, and, and we meet what we mean by that is we at Amazon, we hire for builders, we cultivate builders and we like to talk to our customers about it as well. And it also implies a different mindset, right? When you're a builder, you have that, that curiosity, you have that ownership, you have that stake and whatever I'm creating, I'm going to be a co-owner of this product or this service, right. Getting back to that kind of product oriented mindset. And it's not just the technical people or the it people who are builders. It is also the business people as, as Carl talked about. Right. So when we start thinking about, um, innovation again, where we see folks kind of get into a little bit of a innovation pilot paralysis, is that you can focus on the technology, but if you're not focusing on the talent and the culture and the processes and the mechanisms, you're going to be putting out technology, but you're not going to have an organization that's ready to take it and scale it and accelerate it. >>Right. And so that's, that's been absolutely critical. So just a couple of things we've been doing with, with Takeda and Decatur has really been leading the way is, think about a mechanism and a process. And it's really been working backward from the customer, right? In this case, again, the patient and the donor. And that was an easy one because the key value of Decatur is to be a patient focused bio-pharmaceutical right. So that was embedded in their DNA. So that working back from that, that patient, that donor was a key part of that process. And that's really deep in our DNA as well. And Accenture's, and so we were able to bring that together. The other one is, is, is getting used to experimenting and even perhaps failing, right. And being able to iterate and fail fast and experiment and understanding that, you know, some decisions, what we call it at Amazon are two two-way doors, meaning you can go through that door, not like what you see and turn around and go back. And cloud really helps there because the costs of experimenting and the cost of failure is so much lower than it's ever been. You can do it much faster and the implications are so much less. So just a couple of things that we've been really driving, uh, with the cadence around innovation, that's been really critical. Carl, where are you already seeing signs of success? >>Yeah, no, it's a great question. And so we chose, you know, uh, with our focus on innovation to try to unleash maybe the power of data digital in, uh, in focusing on what I call sort of a nave. And so we chose our, our, our plasma derived therapy business, um, and you know, the plasma-derived therapy business unit, it develops critical life-saving therapies for patients with rare and complex diseases. Um, but what we're doing is by bringing kind of our energy together, we're focusing on creating, I'll call it state of the art digitally connected donation centers. And we're really modernizing, you know, the, the, the donor experience right now, we're trying to, uh, improve also I'll call it the overall plasma collection process. And so we've, uh, selected a number of alcohol at a very high speed pilots that we're working through right now, specifically in this, in this area. And we're seeing >>Really great results already. Um, and so that's, that's one specific area of focus are Jen, I want you to close this out here. Any ideas, any best practices advice you would have for other pharmaceutical companies that are, that are at the early stage of their cloud journey? Sorry. Was that for me? Yes. Sorry. Origin. Yeah, no, I was breaking up a bit. No, I think they, um, the key is what's sort of been great for me to see is that when people think about cloud, you know, you always think about infrastructure technology. The reality is that the cloud is really the true enabler for innovation and innovating at scale. And, and if you think about that, right, and all the components that you need, ultimately, that's where the value is for the company, right? Because yes, you're going to get some cost synergies and that's great, but the true value is in how do we transform the organization in the case of the Qaeda and our life sciences clients, right. >>We're trying to take a 14 year process of research and development that takes billions of dollars and compress that right. Tremendous amounts of innovation opportunity. You think about the commercial aspect, lots of innovation can come there. The plasma derived therapy is a great example of how we're going to really innovate to change the trajectory of that business. So I think innovation is at the heart of what most organizations need to do. And the formula, the cocktail that the Qaeda has constructed with this footie program really has all the ingredients, um, that are required for that success. Great. Well, thank you so much. Arjun, Brian and Carl was really an enlightening conversation. Thank you. It's been a lot of, thank you. Yeah, it's been fun. Thanks Rebecca. And thank you for tuning into the cube. Virtual has coverage of the Accenture executive summit >>From around the globe. It's the cube with digital coverage of AWS reinvent executive summit 2020, sponsored by Accenture and AWS. >>Welcome everyone to the cubes coverage of Accenture executive summit here at AWS reinvent. I'm your host Rebecca Knight for this segment? We have two guests. First. We have Helen Davis. She is the senior director of cloud platform services, assistant director for it and digital for the West Midlands police. Thanks so much for coming on the show, Helen, and we also have Matthew pound. He is Accenture health and public service associate director and West Midlands police account lead. Thanks so much for coming on the show. Matthew, thank you for having us. So we are going to be talking about delivering data-driven insights to the West Midlands police force. Helen, I want to start with >>You. Can you tell us a little bit about the West Midlands police force? How big is the force and also what were some of the challenges that you were grappling with prior to this initiative? >>Yeah, certainly. So Westerners police is the second largest police force in the UK, outside of the metropolitan police in London. Um, we have an excessive, um, 11,000 people work at Westman ins police serving communities, um, through, across the Midlands region. So geographically, we're quite a big area as well, as well as, um, being population, um, density, having that as a, at a high level. Um, so the reason we sort of embarked on the data-driven insights platform and it, which was a huge change for us was for a number of reasons. Um, namely we had a lot of disparate data, um, which was spread across a range of legacy systems that were many, many years old, um, with some duplication of what was being captured and no single view for offices or, um, support staff. Um, some of the access was limited. You have to be in a, in an actual police building on a desktop computer to access it. Um, other information could only reach the offices on the frontline through a telephone call back to one of our enabling services where they would do a manual checkup, um, look at the information, then call the offices back, um, and tell them what they needed to know. So it was a very long laborious, um, process and not very efficient. Um, and we certainly weren't exploiting the data that we had in a very productive way. >>So it sounds like as you're describing and an old clunky system that needed a technological, uh, reimagination, so what was the main motivation for, for doing, for making this shift? >>It was really, um, about making us more efficient and more effective in how we do how we do business. So, um, you know, certainly as a, as an it leader and sort of my operational colleagues, we recognize the benefits, um, that data and analytics could bring in, uh, in a policing environment, not something that was, um, really done in the UK at the time. You know, we have a lot of data, so we're very data rich and the information that we have, but we needed to turn it into information that was actionable. So that's where we started looking for, um, technology partners and suppliers to help us and sort of help us really with what's the art of the possible, you know, this hasn't been done before. So what could we do in this space that's appropriate for policing? >>I love that idea. What is the art of the possible, can you tell us a little bit about why you chose AWS? >>I think really, you know, as with all things and when we're procuring a partner in the public sector that, you know, there are many rules and regulations, uh, quite rightly as you would expect that to be because we're spending public money. So we have to be very, very careful and, um, it's, it's a long process and we have to be open to public scrutiny. So, um, we sort of look to everything, everything that was available as part of that process, but we recognize the benefits that Clyde would provide in this space because, you know, without moving to a cloud environment, we would literally be replacing something that was legacy with something that was a bit more modern. Um, that's not what we wanted to do. Our ambition was far greater than that. So I think, um, in terms of AWS, really, it was around the scalability, interoperability, you know, disaster things like the disaster recovery service, the fact that we can scale up and down quickly, we call it dialing up and dialing back. Um, you know, it's it's page go. So it just sort of ticked all the boxes for us. And then we went through the full procurement process, fortunately, um, it came out on top for us. So we were, we were able to move forward, but it just sort of had everything that we were looking for in that space. >>Matthew, I want to bring you into the conversation a little bit here. How are you working with a wet with the West Midlands police, sorry. And helping them implement this cloud-first journey? >>Yeah, so I guess, um, by January the West Midlands police started, um, favorite five years ago now. So, um, we set up a partnership with the force. I wanted to operate in a way that it was very different to a traditional supplier relationship. Um, secretary that the data difference insights program is, is one of many that we've been working with last nights on, um, over the last five years. Um, as having said already, um, cloud gave a number of, uh, advantages certainly from a big data perspective and the things that that enabled us today, um, I'm from an Accenture perspective that allowed us to bring in a number of the different themes that we have say, cloud teams, security teams, um, and drafted from an insurance perspective, as well as more traditional services that people would associate with the country. >>I mean, so much of this is about embracing comprehensive change to experiment and innovate and try different things. Matthew, how, how do you help, uh, an entity like West Midlands police think differently when they are, there are these ways of doing things that people are used to, how do you help them think about what is the art of the possible, as Helen said, >>There's a few things to that enable those being critical is trying to co-create solutions together. Yeah. There's no point just turning up with, um, what we think is the right answer, try and say, um, collectively work three, um, the issues that the fullest is seeing and the outcomes they're looking to achieve rather than simply focusing on a long list of requirements, I think was critical and then being really open to working together to create the right solution. Um, rather than just, you know, trying to pick something off the shelf that maybe doesn't fit the forces requirements in the way that it should too, >>Right. It's not always a one size fits all. >>Absolutely not. You know, what we believe is critical is making sure that we're creating something that met the forces needs, um, in terms of the outcomes they're looking to achieve the financial envelopes that were available, um, and how we can deliver those in a, uh, iterative agile way, um, rather than spending years and years, um, working towards an outcome, um, that is gonna update before you even get that. >>So Helen, how, how are things different? What kinds of business functions and processes have been re-imagined in, in light of this change and this shift >>It's, it's actually unrecognizable now, um, in certain areas of the business as it was before. So to give you a little bit of, of context, when we, um, started working with essentially in AWS on the data driven insights program, it was very much around providing, um, what was called locally, a wizzy tool for our intelligence analysts to interrogate data, look at data, you know, decide whether they could do anything predictive with it. And it was very much sort of a back office function to sort of tidy things up for us and make us a bit better in that, in that area or a lot better in that area. And it was rolled out to a number of offices, a small number on the front line. Um, I'm really, it was, um, in line with a mobility strategy that we, hardware officers were getting new smartphones for the first time, um, to do sort of a lot of things on, on, um, policing apps and things like that to again, to avoid them, having to keep driving back to police stations, et cetera. >>And the pilot was so successful. Every officer now has access to this data, um, on their mobile devices. So it literally went from a handful of people in an office somewhere using it to do sort of clever bang things to, um, every officer in the force, being able to access that level of data at their fingertips. Literally. So what they were touched with done before is if they needed to check and address or check details of an individual, um, just as one example, they would either have to, in many cases, go back to a police station to look it up themselves on a desktop computer. Well, they would have to make a call back to a centralized function and speak to an operator, relay the questions, either, wait for the answer or wait for a call back with the answer when those people are doing the data interrogation manually. >>So the biggest change for us is the self-service nature of the data we now have available. So officers can do it themselves on their phone, wherever they might be. So the efficiency savings from that point of view are immense. And I think just parallel to that is the quality of our, because we had a lot of data, but just because you've got a lot of data and a lot of information doesn't mean it's big data and it's valuable necessarily. Um, so again, it was having the single source of truth as we, as we call it. So you know that when you are completing those safe searches and getting the responses back, that it is the most accurate information we hold. And also you're getting it back within minutes, as opposed to, you know, half an hour, an hour or a drive back to a station. So it's making officers more efficient and it's also making them safer. The more efficient they are, the more time they have to spend out with the public doing what they, you know, we all should be doing >>That kind of return on investment because what you were just describing with all the steps that we needed to be taken in prior to this, to verify an address say, and those are precious seconds when someone's life is on the line in, in sort of in the course of everyday police work. >>Absolutely. Yeah, absolutely. It's difficult to put a price on it. It's difficult to quantify. Um, but all the, you know, the minutes here and there certainly add up to a significant amount of efficiency savings, and we've certainly been able to demonstrate the officers are spending less time up police stations as a result or more time out on the front line. Also they're safer because they can get information about what may or may not be and address what may or may not have occurred in an area before very, very quickly without having to wait. >>I do, I want to hear your observations of working so closely with this West Midlands police. Have you noticed anything about changes in its culture and its operating model in how police officers interact with one another? Have you seen any changes since this technology change? >>What's unique about the Western displaces, the buy-in from the top down, the chief and his exact team and Helen as the leader from an IOT perspective, um, the entire force is bought in. So what is a significant change program? Uh, I'm not trickles three. Um, everyone in the organization, um, change is difficult. Um, and there's a lot of time effort that's been put in to bake the technical delivery and the business change and adoption aspects around each of the projects. Um, but you can see the step change that is making in each aspect to the organization, uh, and where that's putting West Midlands police as a leader in, um, technology I'm policing in the UK. And I think globally, >>And this is a question for both of you because Matthew, as you said, change is difficult and there is always a certain intransigence in workplaces about this is just the way we've always done things and we're used to this and don't try us to get us. Don't try to get us to do anything new here. It works. How do you get the buy-in that you need to do this kind of digital transformation? >>I think it would be wrong to say it was easy. Um, um, we also have to bear in mind that this was one program in a five-year program. So there was a lot of change going on, um, both internally for some of our back office functions, as well as front tie, uh, frontline offices. So with DDI in particular, I think the stack change occurred when people could see what it could do for them. You know, we had lots of workshops and seminars where we all talk about, you know, big data and it's going to be great and it's data analytics and it's transformational, you know, and quite rightly people that are very busy doing a day job, but not necessarily technologists in the main and, you know, are particularly interested quite rightly so in what we are not dealing with the cloud, you know? And it was like, yeah, okay. >>It's one more thing. And then when they started to see on that, on their phones and what teams could do, that's when it started to sell itself. And I think that's when we started to see, you know, to see the stat change, you know, and, and if we, if we have any issues now it's literally, you know, our help desks in meltdown. Cause everyone's like, well, we call it manage without this anymore. And I think that speaks for itself. So it doesn't happen overnight. It's sort of incremental changes and then that's a step change in attitude. And when they see it working and they see the benefits, they want to use it more. And that's how it's become fundamental to all policing by itself, really, without much selling >>You, Helen just made a compelling case for how to get buy in. Have you discovered any other best practices when you are trying to get everyone on board for this kind of thing? >>We've um, we've used a lot of the traditional techniques, things around comms and engagement. We've also used things like, um, the 30 day challenge and nudge theory around how can we gradually encourage people to use things? Um, I think there's a point where all of this around, how do we just keep it simple and keep it user centric from an end user perspective? I think DDI is a great example of where the, the technology is incredibly complex. The solution itself is, um, you know, extremely large and, um, has been very difficult to, um, get delivered. But at the heart of it is a very simple front end for the user to encourage it and take that complexity away from them. Uh, I think that's been critical through the whole piece of DDR. >>One final word from Helen. I want to hear, where do you go from here? What is the longterm vision? I know that this has made productivity, um, productivity savings equivalent to 154 full-time officers. Uh, what's next, >>I think really it's around, um, exploiting what we've got. Um, I use the phrase quite a lot, dialing it up, which drives my technical architects crazy, but because it's apparently not that simple, but, um, you know, we've, we've been through significant change in the last five years and we are still continuing to batch all of those changes into everyday, um, operational policing. But what we need to see is we need to exploit and build on the investments that we've made in terms of data and claims specifically, the next step really is about expanding our pool of data and our functions. Um, so that, you know, we keep getting better and better at this. Um, the more we do, the more data we have, the more refined we can be, the more precise we are with all of our actions. Um, you know, we're always being expected to, again, look after the public purse and do more for less. And I think this is certainly an and our cloud journey and cloud first by design, which is where we are now, um, is helping us to be future-proofed. So for us, it's very much an investment. And I see now that we have good at embedded in operational policing for me, this is the start of our journey, not the end. So it's really exciting to see where we can go from here. >>Exciting times. Indeed. Thank you so much. Lily, Helen and Matthew for joining us. I really appreciate it. Thank you. And you are watching the cube stay tuned for more of the cubes coverage of the AWS reinvent Accenture executive summit. I'm Rebecca Knight from around the globe. It's the cube with digital coverage of AWS reinvent executive summit 2020, sponsored by Accenture and AWS. >>Hi, everyone. Welcome to the cube virtual coverage of the executive summit at AWS reinvent 2020 virtual. This is the cube virtual. We can't be there in person like we are every year we have to be remote. This executive summit is with special programming supported by Accenture where the cube virtual I'm your host John for a year, we had a great panel here called uncloud first digital transformation from some experts, Stuart driver, the director of it and infrastructure and operates at lion Australia, Douglas Regan, managing director, client account lead at lion for Accenture as a deep Islam associate director application development lead for Accenture gentlemen, thanks for coming on the cube virtual that's a mouthful, all that digital, but the bottom line it's cloud transformation. This is a journey that you guys have been on together for over 10 years to be really a digital company. Now, some things have happened in the past year that kind of brings all this together. This is about the next generation organization. So I want to ask Stuart you first, if you can talk about this transformation at lion has undertaken some of the challenges and opportunities and how this year in particular has brought it together because you know, COVID has been the accelerant of digital transformation. Well, if you're 10 years in, I'm sure you're there. You're in the, uh, on that wave right now. Take a minute to explain this transformation journey. >>Yeah, sure. So number of years back, we looked at kind of our infrastructure and our landscape trying to figure out where we >>Wanted to go next. And we were very analog based and stuck in the old it groove of, you know, Capitol reef rash, um, struggling to transform, struggling to get to a digital platform and we needed to change it up so that we could become very different business to the one that we were back then obviously cloud is an accelerant to that. And we had a number of initiatives that needed a platform to build on. And a cloud infrastructure was the way that we started to do that. So we went through a number of transformation programs that we didn't want to do that in the old world. We wanted to do it in a new world. So for us, it was partnering up with a dried organizations that can take you on the journey and, uh, you know, start to deliver bit by bit incremental progress, uh, to get to the, uh, I guess the promise land. >>Um, we're not, not all the way there, but to where we're on the way along. And then when you get to some of the challenges like we've had this year, um, it makes all of the hard work worthwhile because you can actually change pretty quickly, um, provide capacity and, uh, and increase your environments and, you know, do the things that you need to do in a much more dynamic way than we would have been able to previously where we might've been waiting for the hardware vendors, et cetera, to deliver capacity. So for us this year, it's been a pretty strong year from an it perspective and delivering for the business needs >>Before I hit the Douglas. I want to just real quick, a redirect to you and say, you know, if all the people said, Oh yeah, you got to jump on cloud, get in early, you know, a lot of naysayers like, well, wait till to mature a little bit, really, if you got in early and you, you know, paying your dues, if you will taking that medicine with the cloud, you're really kind of peaking at the right time. Is that true? Is that one of the benefits that comes out of this getting in the cloud? Yeah, >>John, this has been an unprecedented year, right. And, um, you know, Australia, we had to live through Bush fires and then we had covert and, and then we actually had to deliver a, um, a project on very large transformational project, completely remote. And then we also had had some, some cyber challenges, which is public as well. And I don't think if we weren't moved into and enabled through the cloud, we would have been able to achieve that this year. It would have been much different, would have been very difficult to do the backing. We're able to work and partner with Amazon through this year, which is unprecedented and actually come out the other end. Then we've delivered a brand new digital capability across the entire business. Um, in many, you know, wouldn't have been impossible if we could, I guess, state in the old world, the fact that we were moved into the new Naval by the new allowed us to work in this unprecedented year. >>Just quick, what's your personal view on this? Because I've been saying on the Cuban reporting necessity is the mother of all invention and the word agility has been kicked around as kind of a cliche, Oh, it'd be agile. You know, we're going to get the city, you get a minute on specifically, but from your perspective, uh, Douglas, what does that mean to you? Because there is benefits there for being agile. And >>I mean, I think as Stuart mentioned, right, in a lot of these things we try to do and, you know, typically, you know, hardware and of the last >>To be told and, and, and always on the critical path to be done, we really didn't have that in this case, what we were doing with our projects in our deployments, right. We were able to move quickly able to make decisions in line with the business and really get things going. Right. So you see a lot of times in a traditional world, you have these inhibitors, you have these critical path, it takes weeks and months to get things done as opposed to hours and days, and truly allowed us to, we had to, you know, VJ things, move things. And, you know, we were able to do that in this environment with AWS support and the fact that we can kind of turn things off and on as quickly as we need it. >>Yeah. Cloud-scale is great for speed. So DECA, Gardez get your thoughts on this cloud first mission, you know, it, you know, the dev ops world, they saw this early that jumping in there, they saw the, the, the agility. Now the theme this year is modern applications with the COVID pandemic pressure, there's real business pressure to make that happen. How did you guys learn to get there fast? And what specifically did you guys do at Accenture and how did it all come together? Can you take us inside kind of how it played out? >>Oh, right. So yeah, we started off with, as we do in most cases with a much more bigger group, and we worked with lions functional experts and, uh, the lost knowledge that allowed the infrastructure being had. Um, we then applied our journey to cloud strategy, which basically revolves around the seminars and, and, uh, you know, the deep three steps from our perspective, uh, assessing the current environment, setting up the new cloud environment. And as we go modernizing and, and migrating these applications to the cloud now, you know, one of the key things that, uh, you know, we learned along this journey was that, you know, you can have the best plans, but bottom line that we were dealing with, we often than not have to make changes. Uh, what a lot of agility and also work with a lot of collaboration with the, uh, Lyon team, as well as, uh, uh, AWS. I think the key thing for me was being able to really bring it all together. It's not just, uh, you know, essentially mobilize it's all of us working together to make this happen. >>What were some of the learnings real quick journeys? >>So I think so the perspective of the key learnings that, you know, uh, you know, when you look back at, uh, the, the infrastructure that was that we were trying to migrate over to the cloud, a lot of the documentation, et cetera, was not available. We were having to, uh, figure out a lot of things on the fly. Now that really required us to have, uh, uh, people with deep expertise who could go into those environments and, and work out, uh, you know, the best ways to, to migrate the workloads to the cloud. Uh, I think, you know, the, the biggest thing for me was making sure all the had on that real SMEs across the board globally, that we could leverage across the various technologies, uh, uh, and, and, and, you know, that would really work in our collaborative and agile environment with line. >>Let's do what I got to ask you. How did you address your approach to the cloud and what was your experience? >>Yeah, for me, it's around getting the foundations right. To start with and then building on them. Um, so, you know, you've gotta have your, your, your process and you've got to have your, your kind of your infrastructure there and your blueprints ready. Um, AWS do a great job of that, right. Getting the foundations right. And then building upon it, and then, you know, partnering with Accenture allows you to do that very successfully. Um, I think, um, you know, the one thing that was probably surprising to us when we started down this journey and kind of after we got a long way down the track and looking backwards is actually how much you can just turn off. Right? So a lot of stuff that you, uh, you get left with a legacy in your environment, and when you start to work through it with the types of people that civic just mentioned, you know, the technical expertise working with the business, um, you can really rationalize your environment and, uh, you know, cloud is a good opportunity to do that, to drive that legacy out. >>Um, so you know, a few things there, the other thing is, um, you've got to try and figure out the benefits that you're going to get out of moving here. So there's no point just taking something that is not delivering a huge amount of value in the traditional world, moving it into the cloud, and guess what is going to deliver the same limited amount of value. So you've got to transform it, and you've got to make sure that you build it for the future and understand exactly what you're trying to gain out of it. So again, you need a strong collaboration. You need a good partners to work with, and you need good engagement from the business as well, because the kind of, uh, you know, digital transformation, cloud transformation, isn't really an it project, I guess, fundamentally it is at the core, but it's a business project that you've got to get the whole business aligned on. You've got to make sure that your investment streams are appropriate and that you're able to understand the benefits and the value that, so you're going to drive back towards the business. >>Let's do it. If you don't mind me asking, what was some of the obstacles you encountered or learnings, um, that might different from the expectation we all been there, Hey, you know, we're going to change the world. Here's the sales pitch, here's the outcome. And then obviously things happen, you know, you learn legacy, okay. Let's put some containerization around that cloud native, um, all that rational. You're talking about what are, and you're going to have obstacles. That's how you learn. That's how perfection has developed. How, what obstacles did you come up with and how are they different from your expectations going in? >>Yeah, they're probably no different from other people that have gone down the same journey. If I'm totally honest, the, you know, 70 or 80% of what you do is relatively easy of the known quantity. It's relatively modern architectures and infrastructures, and you can upgrade, migrate, move them into the cloud, whatever it is, rehost, replatform, rearchitect, whatever it is you want to do, it's the other stuff, right? It's the stuff that always gets left behind. And that's the challenge. It's, it's getting that last bit over the line and making sure that you haven't invested in the future while still carrying all of your legacy costs and complexity within your environment. So, um, to be quite honest, that's probably taken longer and has been more of a challenge than we thought it would be. Um, the other piece I touched on earlier on in terms of what was surprising was actually how much of, uh, your environment is actually not needed anymore. >>When you start to put a critical eye across it and understand, um, uh, ask the tough questions and start to understand exactly what, what it is you're trying to achieve. So if you ask a part of a business, do they still need this application or this service a hundred percent of the time, they will say yes until you start to lay out to them, okay, now I'm going to cost you this to migrate it or this, to run it in the future. And, you know, here's your ongoing costs and, you know, et cetera, et cetera. And then, uh, for a significant amount of those answers, you get a different response when you start to layer on the true value of it. So you start to flush out those hidden costs within the business, and you start to make some critical decisions as a company based on, uh, based on that. So that was a little tougher than we first thought and probably broader than we thought there was more of that than we anticipated, um, which actually results in a much cleaner environment post and post migration. >>You know, the old expression, if it moves automated, you know, it's kind of a joke on government, how they want to tax everything, you know, you want to automate, that's a key thing in cloud, and you've got to discover those opportunities to create value Stuart and Sadiq. Mainly if you can weigh in on this love to know the percentage of total cloud that you have now, versus when you started, because as you start to uncover whether it's by design for purpose, or you discover opportunities to innovate, like you guys have, I'm sure it kind of, you took on some territory inside Lyon, what percentage of cloud now versus stark? >>Yeah. At the start, it was minimal, right. You know, close to zero, right. Single and single digits. Right. It was mainly SAS environments that we had, uh, sitting in clouds when we, uh, when we started, um, Doug mentioned earlier on a really significant transformation project, um, that we've undertaken and recently gone live on a multi-year one. Um, you know, that's all stood up on AWS and is a significant portion of our environment, um, in terms of what we can move to cloud. Uh, we're probably at about 80 or 90% now. And the balanced bit is, um, legacy infrastructure that is just gonna retire as we go through the cycle rather than migrate to the cloud. Um, so we are significantly cloud-based and, uh, you know, we're reaping the benefits of it. I know you like 20, 20, I'm actually glad that you did all the hard yards in the previous years when you started that business challenges thrown out as, >>So do you any common reaction to the cloud percentage penetration? >>I mean, guys don't, but I was going to say was, I think it's like the 80 20 rule, right? We, we, we worked really hard in the, you know, I think 2018, 19 to get any person off, uh, after getting a loan, the cloud and, or the last year is the 20% that we have been migrating. And Stuart said like, uh, not that is also, that's going to be a good diet. And I think our next big step is going to be obviously, you know, the icing on the tape, which is to decommission all these apps as well. Right. So, you know, to get the real benefits out of, uh, the whole conservation program from a, uh, from a >>Douglas and Stewart, can you guys talk about the decision around the cloud because you guys have had success with AWS, why AWS how's that decision made? Can you guys give some insight into some of those thoughts? >>I can stop, start off. I think back when the decision was made and it was, it was a while back, um, you know, there's some clear advantages of moving relay, Ws, a lot of alignment with some of the significant projects and, uh, the trend, that particular one big transformation project that we've alluded to as well. Um, you know, we needed some, uh, some very robust and, um, just future proof and, um, proven technology. And they Ws gave that to us. We needed a lot of those blueprints to help us move down the path. We didn't want to reinvent everything. So, um, you know, having a lot of that legwork done for us and AWS gives you that, right. And, and particularly when you partner up with, uh, with a company like Accenture as well, you get combinations of the technology and the skills and the knowledge to, to move you forward in that direction. >>So, um, you know, for us, it was a, uh, uh, it was a decision based on, you know, best of breed, um, you know, looking forward and, and trying to predict the future needs and, and, and kind of the environmental that we might need. Um, and, you know, partnering up with organizations that can then take you on the journey. Yeah. And just to build on it. So obviously, you know, lion's like an AWS, but, you know, we knew it was a very good choice given that, um, uh, the skills and the capability that we had, as well as the assets and tools we had to get the most out of, um, AWS and obviously our, our CEO globally, you know, announcement about a huge investment that we're making in cloud. Um, but you know, we've, we've worked very well DWS, we've done some joint workshops and joint investments, um, some joint POC. So yeah, w we have a very good working relationship, AWS, and I think, um, one incident to reflect upon whether it's cyber it's and again, where we actually jointly, you know, dove in with, um, with Amazon and some of their security experts and our experts. And we're able to actually work through that with mine quite successfully. So, um, you know, really good behaviors as an organization, but also really good capabilities. >>Yeah. As you guys, you're essential cloud outcomes, research shown, it's the cycle of innovation with the cloud. That's creating a lot of benefits, knowing what you guys know now, looking back certainly COVID is impacted a lot of people kind of going through the same process, knowing what you guys know now, would you advocate people to jump on this transformation journey? If so, how, and what tweaks they make, which changes, what would you advise? >>Uh, I might take that one to start with. Um, I hate to think where we would have been when, uh, COVID kicked off here in Australia and, you know, we were all sent home, literally were at work on the Friday, and then over the weekend. And then Monday, we were told not to come back into the office and all of a sudden, um, our capacity in terms of remote access and I quadrupled, or more four, five X, uh, what we had on the Friday we needed on the Monday. And we were able to stand that up during the day Monday and into Tuesday, because we were cloud-based. And, uh, you know, we just found up your instances and, uh, you know, sort of our licensing, et cetera. And we had all of our people working remotely, um, within, uh, you know, effectively one business day. >>Um, I know peers of mine in other organizations and industries that are relying on kind of a traditional wise and getting hardware, et cetera, that were weeks and months before they could get their, the right hardware to be able to deliver to their user base. So, um, you know, one example where you're able to scale and, uh, uh, get, uh, get value out of this platform beyond probably what was anticipated at the time you talk about, um, you know, less the, in all of these kinds of things. And you can also think of a few scenarios, but real world ones where you're getting your business back up and running in that period of time is, is just phenomenal. There's other stuff, right? There's these programs that we've rolled out, you do your sizing, um, and in the traditional world, you would just go out and buy more servers than you need. >>And, you know, probably never realize the full value of those, you know, the capability of those servers over the life cycle of them. Whereas you're in a cloud world, you put in what you think is right. And if it's not right, you pump it up a little bit when, when all of your metrics and so on, tell you that you need to bump it up. And conversely you scale it down at the same rate. So for us, with the types of challenges and programs and, uh, uh, and just business need, that's come at as this year, uh, we wouldn't have been able to do it without a strong cloud base, uh, to, uh, to move forward >>Know Douglas. One of the things that I talked to, a lot of people on the right side of history who have been on the right wave with cloud, with the pandemic, and they're happy, they're like, and they're humble. Like, well, we're just lucky, you know, luck is preparation meets opportunity. And this is really about you guys getting in early and being prepared and readiness. This is kind of important as people realize, then you gotta be ready. I mean, it's not just, you don't get lucky by being in the right place, the right time. And there were a lot of companies were on the wrong side of history here who might get washed away. This is a super important, I think, >>To echo and kind of build on what Stewart said. I think that the reason that we've had success and I guess the momentum is we, we didn't just do it in isolation within it and technology. It was actually linked to broader business changes, you know, creating basically a digital platform for the entire business, moving the business, where are they going to be able to come back stronger after COVID, when they're actually set up for growth, um, and actually allows, you know, lying to achievements growth objectives, and also its ambitions as far as what it wants to do, uh, with growth in whatever they make, do with acquiring other companies and moving into different markets and launching new products. So we've actually done it in a way that is, you know, real and direct business benefit, uh, that actually enables line to grow >>General. I really appreciate you coming. I have one final question. If you can wrap up here, uh, Stuart and Douglas, you don't mind weighing in what's the priorities for the future. What's next for lion in a century >>Christmas holidays, I'll start Christmas holidays been a big deal and then a, and then a reset, obviously, right? So, um, you know, it's, it's figuring out, uh, transform what we've already transformed, if that makes sense. So God, a huge proportion of our services sitting in the cloud. Um, but we know we're not done even with the stuff that is in there. We need to take those next steps. We need more and more automation and orchestration. We need to, um, our environment, there's more future growth. We need to be able to work with the business and understand what's coming at them so that we can, um, you know, build that into, into our environment. So again, it's really transformation on top of transformation is the way that I'll describe it. And it's really an open book, right? Once you get it in and you've got the capabilities and the evolving tool sets that, uh, AWS continue to bring to the market, um, you know, working with the partners to, to figure out how we unlock that value, um, you know, drive our costs down efficiency, uh, all of those kind of, you know, standard metrics. >>Um, but you know, we're looking for the next things to transform and show value back out to our customer base, um, that, uh, that we continue to, you know, sell our products to and work with and understand how we can better meet their needs. Yeah, I think just to echo that, I think it's really leveraging this and then did you capability they have and getting the most out of that investment. And then I think it's also moving to, uh, and adopting more new ways of working as far as, you know, the speed of the business, um, is getting up the speed of the market is changing. So being able to launch and do things quickly and also, um, competitive and efficient operating costs, uh, now that they're in the cloud, right? So I think it's really leveraging the most out of the platform and then, you know, being efficient in launching things. So putting them with the business, >>Any word from you on your priorities by you see this year in folding, >>There's got to say like e-learning squares, right, for me around, you know, just journey. This is a journey to the cloud, right. >>And, uh, you know, as well, the sort of Saturday, it's getting all, you know, different parts of the organization along the journey business to it, to your, uh, product lenders, et cetera. Right. And it takes time. It is tough, but, uh, uh, you know, you got to get started on it. And, you know, once we, once we finish off, uh, it's the realization of the benefits now that, you know, looking forward, I think for, from Alliance perspective, it is, uh, you know, once we migrate all the workloads to the cloud, it is leveraging, uh, all staff, right. And as I think students said earlier, uh, with, uh, you know, the latest and greatest stuff that AWS is basically working to see how we can really, uh, achieve more better operational excellence, uh, from a, uh, from a cloud perspective. >>Well, Stewart, thanks for coming on with a and sharing your environment and what's going on and your journey you're on the right wave. Did the work you're in, it's all coming together with faster, congratulations for your success, and, uh, really appreciate Douglas with Steve for coming on as well from Accenture. Thank you for coming on. Thanks, John. Okay. Just the cubes coverage of executive summit at AWS reinvent. This is where all the thought leaders share their best practices, their journeys, and of course, special programming with Accenture and the cube. I'm Sean ferry, your host, thanks for watching from around the globe. It's the cube with digital coverage of AWS reinvent executive summit 2020, sponsored by Accenture and AWS. >>Welcome everyone to the cube virtuals coverage of the Accenture executive summit. Part of AWS reinvent 2020. I'm your host Rebecca Knight. We are talking today about reinventing the energy data platform. We have two guests joining us. First. We have Johan Krebbers. He is the GM digital emerging technologies and VP of it. Innovation at shell. Thank you so much for coming on the show, Johan you're welcome. And next we have Liz Dennett. She is the lead solution architect for O S D U on AWS. Thank you so much Liz to be here. So I want to start our conversation by talking about OSD. You like so many great innovations. It started with a problem Johan. What was the problem you were trying to solve at shell? >>Yeah, the ethical back a couple of years, we started shoving 2017 where we had a meeting with the deg, the gas exploration in shell, and the main problem they had. Of course, they got lots of lots of data, but are unable to find the right data. They need to work from all over the place. And totally >>Went to real, probably tried to solve is how that person working exploration could find their proper date, not just a day, but also the date you really needed that we did probably talked about his summer 2017. And we said, okay, they don't maybe see this moving forward is to start pulling that data into a single data platform. And that, that was at the time that we called it as the, you, the subsurface data universe in there was about the shell name was so in, in January, 2018, we started a project with Amazon to start grating a co fricking that building, that Stu environment that subserve the universe, so that single data level to put all your exploration and Wells data into that single environment that was intent. And every cent, um, already in March of that same year, we said, well, from Michelle point of view, we will be far better off if we could make this an industry solution and not just a shelf sluice, because Shelby, Shelby, if you can make an industry solution where people are developing applications for it, it also is far better than for shell to say we haven't shell special solution because we don't make money out of how we start a day that we can make money out of it. >>We have access to the data, we can explore the data. So storing the data we should do as efficiently possibly can. So we monitor, we reach out to about eight or nine other large, uh, or I guess operators like the economics, like the tutorials, like the chefs of this world and say, Hey, we inshallah doing this. Do you want to join this effort? And to our surprise, they all said, yes. And then in September, 2018, we had our kickoff meeting with your open group where we said, we said, okay, if you want to work together with lots of other companies, we also need to look at okay, how, how we organize that. Or if you started working with lots of large companies, you need to have some legal framework around some framework around it. So that's why we went to the open group and say, okay, let's, let's form the old forum as we call it at the time. So it's September, 2080, where I did a Galleria in Houston, but the kickoff meeting for the OT four with about 10 members at the time. So there's just over two years ago, we started an exercise for me called ODU, uh, kicked it off. Uh, and so that's really them will be coming from and how we've got there. Also >>The origin story. Um, what, so what digging a little deeper there? What were some of the things you were trying to achieve with the OSU? >>Well, a couple of things we've tried to achieve with you, um, first is really separating data from applications for what is, what is the biggest problem we have in the subsurface space that the data and applications are all interlinked tied together. And if, if you have them and a new company coming along and say, I have this new application and is access to the data that is not possible because the data often interlinked with the application. So the first thing we did is really breaking the link between the application, the data out as those levels, the first thing we did, secondly, put all the data to a single data platform, take the silos out what was happening in the sub-service space and know they got all the data in what we call silos in small little islands out there. So what we're trying to do is first break the link to great, great. >>They put the data single day, the bathroom, and the third part, put a standard layer on top of that, it's an API layer on top to create a platform. So we could create an ecosystem out of companies to start a valving shop application on top of dev data platform across you might have a data platform, but you're only successful. If you have a rich ecosystem of people start developing applications on top of that. And then you can export the data like small companies, last company, university, you name it, we're getting after create an ecosystem out there. So the three things were as was first break, the link between application data, just break it and put data at the center and also make sure that data, this data structure would not be managed by one company. It would only be met. It will be managed the data structures by the ODI forum. Secondly, then put a data, a single data platform certainly then has an API layer on top and then create an ecosystem. Really go for people, say, please start developing applications because now you have access to the data or the data no longer linked to somebody whose application was all freely available, but an API layer that was, that was all September, 2018, more or less >>To hear a little bit. Can you talk a little bit about some of the imperatives from the AWS standpoint in terms of what you were trying to achieve with this? Yeah, absolutely. And this whole thing is Johann said started with a challenge that was really brought out at shell. The challenges that geoscientists spend up to 70% of their time looking for data. I'm a geologist I've spent more than 70% of my time trying to find data in these silos. And from there, instead of just figuring out how we could address that one problem, we worked together to really understand the root cause of these challenges and working backwards from that use case OSU and OSU on AWS has really enabled customers to create solutions that span, not just this in particular problem, but can really scale to be inclusive of the entire energy value chain and deliver value from these use cases to the energy industry and beyond. >>Thank you, Lee, >>Uh, Johann. So talk a little bit about Accenture's cloud first approach and how it has, uh, helped shell work faster and better with it. >>Well, of course, access a cloud first approach only works together. It's been an Amazon environment, AWS environment. So we really look at, uh, at, at Accenture and others up together helping shell in this space. Now the combination of the two is where we're really looking at, uh, where access of course can be increased knowledge student to that environment operates support knowledge to do an environment. And of course, Amazon will be doing that to this environment that underpinning their services, et cetera. So, uh, we would expect a combination, a lot of goods when we started rolling out and put in production, the old you are three and four because we are anus. Then when release feed comes to the market in Q1 next year of ODU, when he started going to Audi production inside shell, but as the first release, which is ready for prime time production across an enterprise will be released just before Christmas, last year when he's still in may of this year. But really three is the first release we want to use for full scale production deployment inside shell, and also all the operators around the world. And there is one Amazon, sorry, at that one. Um, extensive can play a role in the ongoing, in the, in deployment building up, but also support environment. >>So one of the other things that we talk a lot about here on the cube is sustainability. And this is a big imperative at so many organizations around the world in particular energy companies. How does this move to OSD you, uh, help organizations become, how is this a greener solution for companies? >>Well, first he make it's a greatest solution because you start making a much more efficient use of your resources. is already an important one. The second thing we're doing is also, we started with ODU in framers, in the oil and gas space in the expert development space. We've grown, uh, OTU in our strategy, we've grown. I was, you know, also do an alternative energy sociology. We'll all start supporting next year. Things like solar farms, wind farms, uh, the, the dermatomal environment hydration. So it becomes an and, and an open energy data platform, not just what I want to get into steep that's for new industry, any type of energy industry. So our focus is to create, bring the data of all those various energy data sources to get me to a single data platform you can to use AI and other technology on top of that, to exploit the data, to beat again into a single data platform. >>Liz, I want to ask you about security because security is, is, is such a big concern when it comes to data. How secure is the data on OSD? You, um, actually, can I talk, can I do a follow up on this sustainability talking? Oh, absolutely. By all means. I mean, I want to interject though security is absolutely our top priority. I don't mean to move away from that, but with sustainability, in addition to the benefits of the OSU data platform, when a company moves from on-prem to the cloud, they're also able to leverage the benefits of scale. Now, AWS is committed to running our business in the most environmentally friendly way possible. And our scale allows us to achieve higher resource utilization and energy efficiency than a typical data center. Now, a recent study by four 51 research found that AWS is infrastructure is 3.6 times more energy efficient than the median of surveyed enterprise data centers. Two thirds of that advantage is due to higher, um, server utilization and a more energy efficient server population. But when you factor in the carbon intensity of consumed electricity and renewable energy purchases for 51 found that AWS performs the same task with an 88% lower carbon footprint. Now that's just another way that AWS and OSU are working to support our customers is they seek to better understand their workflows and make their legacy businesses less carbon intensive. >>That's that's incorrect. Those are those statistics are incredible. Do you want to talk a little bit now about security? Absolutely. Security will always be AWS is top priority. In fact, AWS has been architected to be the most flexible and secure cloud computing environment available today. Our core infrastructure is built to satisfy. There are the security requirements for the military global banks and other high sensitivity organizations. And in fact, AWS uses the same secure hardware and software to build an operate each of our regions. So that customers benefit from the only commercial cloud that's hat hits service offerings and associated supply chain vetted and deemed secure enough for top secret workloads. That's backed by a deep set of cloud security tools with more than 200 security compliance and governmental service and key features as well as an ecosystem of partners like Accenture, that can really help our customers to make sure that their environments for their data meet and or exceed their security requirements. Johann, I want you to talk a little bit about how OSD you can be used today. Does it only handle subsurface data? >>Uh, today it's Honda's subserves or Wells data. We got to add to that production around the middle of next year. That means that the whole upstate business. So we've got goes from exploration all the way to production. You've made it together into a single data platform. So production will be added around Q3 of next year. Then a principal. We have a difficult, the elder data that single environment, and we want to extend it then to other data sources or energy sources like solar farms, wind farms, uh, hydrogen, hydro, et cetera. So we're going to add a whore, a whole list of audit day energy source to them and be all the data together into a single data club. So we move from an all in guest data platform to an entity data platform. That's really what our objective is because the whole industry, if you look it over, look at our competition or moving in that same two acts of quantity of course, are very strong in oil and gas, but also increased the, got into other energy sources like, like solar, like wind, like th like highly attended, et cetera. So we would be moving exactly what it's saying, method that, that, that, that the whole OSU can't really support at home. And as a spectrum of energy sources, >>Of course, and Liz and Johan. I want you to close this out here by just giving us a look into your crystal balls and talking about the five and 10 year plan for OSD. We'll start with you, Liz, what do you, what do you see as the future holding for this platform? Um, honestly, the incredibly cool thing about working at AWS is you never know where the innovation and the journey is going to take you. I personally am looking forward to work with our customers, wherever their OSU journeys, take them, whether it's enabling new energy solutions or continuing to expand, to support use cases throughout the energy value chain and beyond, but really looking forward to continuing to partner as we innovate to slay tomorrow's challenges, Johann first, nobody can look at any more nowadays, especially 10 years, but our objective is really in the next five years, you will become the key backbone for energy companies for store your data intelligence and optimize the whole supply energy supply chain, uh, in this world Johan Krebbers Liz Dennett. Thank you so much for coming on the cube virtual. Thank you. I'm Rebecca Knight stay tuned for more of our coverage of the Accenture executive summit >>From around the globe. It's the cube with digital coverage of AWS reinvent executive summit 2020, sponsored by Accenture and AWS. >>Welcome everyone to the cubes coverage of the Accenture executive summit. Part of AWS reinvent. I'm your host Rebecca Knight today we're welcoming back to Cuba alum. We have Kishor Dirk. He is the Accenture senior managing director cloud first global services lead. Welcome back to the show Kishore. Thank you very much. Nice to meet again. And, uh, Tristan moral horse set. He is the managing director, Accenture cloud first North American growth. Welcome back to you to Tristin. Great to be back in grapes here again, Rebecca. Exactly. Even in this virtual format, it is good to see your faces. Um, today we're going to be talking about my NAB and green cloud advisor capability. Kishor I want to start with you. So my NAB is a platform that is really celebrating its first year in existence. Uh, November, 2019 is when Accenture introduced it. Uh, but it's, it has new relevance in light of this global pandemic that we are all enduring and suffering through. Tell us a little bit about the lineup platform, what it is that cloud platform to help our clients navigate the complexity of cloud and cloud decisions and to make it faster. And obviously, you know, we have in the cloud, uh, you know, with >>The increased relevance and all the, especially over the last few months with the impact of COVID crisis and exhibition of digital transformation, you know, we are seeing the transformation of the exhibition to cloud much faster. This platform that you're talking about has enabled hardened 40 clients globally across different industries. You identify the right cloud solution, navigate the complexity, provide a cloud specific solution simulate for our clients to meet that strategy business needs. And the clients are loving it. >>I want to go to you now trust and tell us a little bit about how my nav works and how it helps companies make good cloud choice. >>Yeah, so Rebecca, we we've talked about cloud is, is more than just infrastructure and that's what mine app tries to solve for it. It really looks at a variety of variables, including infrastructure operating model and fundamentally what clients' business outcomes, um, uh, our clients are, are looking for and, and identifies the optimal solution for what they need. And we assign this to accelerate. And we mentioned that the pandemic, one of the big focus now is to accelerate. And so we worked through a three-step process. The first is scanning and assessing our client's infrastructure, their data landscape, their application. Second, we use our automated artificial intelligence engine to interact with. We have a wide variety and library of, uh, collective plot expertise. And we look to recommend what is the enterprise architecture and solution. And then third, before we live with our clients, we look to simulate and test this scaled up model. And the simulation gives our clients a way to see what cloud is going to look like, feel like and how it's going to transform their business before they go there. >>Tell us a little bit about that in real life. Now as a company, so many of people are working remotely having to collaborate, uh, not in real life. How is that helping them right now? >>So, um, the, the pandemic has put a tremendous strain on systems, uh, because of the demand on those systems. And so we talk about resiliency. We also now need to collaborate across data across people. Um, I think all of us are calling from a variety of different places where our last year we were all at the VA cube itself. Um, and, and cloud technologies such as teams, zoom that we're we're leveraging now has fundamentally accelerated and clients are looking to onboard this for their capabilities. They're trying to accelerate their journey. They realize that now the cloud is what is going to become important for them to differentiate. Once we come out of the pandemic and the ability to collaborate with their employees, their partners, and their clients through these systems is becoming a true business differentiator for our clients. >>Keisha, I want to talk with you now about my navs multiple capabilities, um, and helping clients design and navigate their cloud journeys. Tell us a little bit about the green cloud advisor capability and its significance, particularly as so many companies are thinking more deeply and thoughtfully about sustainability. >>Yes. So since the launch of my NAB, we continue to enhance capabilities for our clients. One of the significant, uh, capabilities that we have enabled is the being or advisor today. You know, Rebecca, a lot of the businesses are more environmentally aware and are expanding efforts to decrease power consumption, uh, and obviously carbon emissions and, uh, and run a sustainable operations across every aspect of the enterprise. Uh, as a result, you're seeing an increasing trend in adoption of energy, efficient infrastructure in the global market. And one of the things that we did, a lot of research we found out is that there's an ability to influence our client's carbon footprint through a better cloud solution. And that's what we internalize, uh, brings to us, uh, in, in terms of a lot of the client connotation that you're seeing in Europe, North America and others. Lot of our clients are accelerating to a green cloud strategy to unlock greater financial societal and environmental benefit, uh, through obviously cloud-based circular, operational, sustainable products and services. That is something that we are enhancing my now, and we are having active client discussions at this point of time. >>So Tristan, tell us a little bit about how this capability helps clients make greener decisions. >>Yeah. Um, well, let's start about the investments from the cloud providers in renewable and sustainable energy. Um, they have most of the hyperscalers today, um, have been investing significantly on data centers that are run on renewable energy, some incredibly creative constructs on the, how, how to do that. And sustainability is there for a key, um, key item of importance for the hyperscalers and also for our clients who now are looking for sustainable energy. And it turns out this marriage is now possible. I can, we marry the, the green capabilities of the cloud providers with a sustainability agenda of our clients. And so what we look into the way the mind works is it looks at industry benchmarks and evaluates our current clients, um, capabilities and carpet footprint leveraging their existing data centers. We then look to model from an end-to-end perspective, how the, their journey to the cloud leveraging sustainable and, um, and data centers with renewable energy. We look at how their solution will look like and, and quantify carbon tax credits, um, improve a green index score and provide quantifiable, um, green cloud capabilities and measurable outcomes to our clients, shareholders, stakeholders, clients, and customers. Um, and our green plot advisers sustainability solutions already been implemented at three clients. And in many cases in two cases has helped them reduce the carbon footprint by up to 400% through migration from their existing data center to green cloud. Very, very, >>That is remarkable. Now tell us a little bit about the kinds of clients. Is this, is this more interesting to clients in Europe? Would you say that it's catching on in the United States? Where, what is the breakdown that you're seeing right now? >>Sustainability is becoming such a global agenda and we're seeing our clients, um, uh, tie this and put this at board level, um, uh, agenda and requirements across the globe. Um, Europe has specific constraints around data sovereignty, right, where they need their data in country, but from a green, a sustainability agenda, we see clients across all our markets, North America, Europe in our growth markets adopt this. And we have seen case studies and all three months, >>Kesha. I want to bring you back into the conversation. Talk a little bit about how MindUP ties into Accenture's cloud first strategy, your Accenture's CEO, Julie Sweet, um, has talked about post COVID leadership, requiring every business to become a cloud first business. Tell us a little bit about how this ethos is in Accenture and how you're sort of looking outward with it too. >>So Rebecca mine is the launch pad, uh, to a cloud first transformation for our clients. Uh, Accenture, see your jewelry suite, uh, shared the Accenture cloud first and our substantial investment demonstrate our commitment and is delivering greater value for our clients when they need it the most. And with the digital transformation requiring cloud at scale, you know, we're seeing that in the post COVID leadership, it requires that every business should become a cloud business. And my nap helps them get there by evaluating the cloud landscape, navigating the complexity, modeling architecting and simulating an optimal cloud solution for our clients. And as Justin was sharing a greener cloud. >>So Tristan, talk a little bit more about some of the real life use cases in terms of what are we, what are clients seeing? What are the results that they're having? >>Yes. Thank you, Rebecca. I would say two key things right around my notes. The first is the iterative process. Clients don't want to wait, um, until they get started, they want to get started and see what their journey is going to look like. And the second is fundamental acceleration, dependent make, as we talked about, has accelerated the need to move to cloud very quickly. And my nav is there to do that. So how do we do that? First is generating the business cases. Clients need to know in many cases that they have a business case by business case, we talk about the financial benefits, as well as the business outcomes, the green, green clot impact sustainability impacts with minus. We can build initial recommendations using a basic understanding of their environment and benchmarks in weeks versus months with indicative value savings in the millions of dollars arranges. >>So for example, very recently, we worked with a global oil and gas company, and in only two weeks, we're able to provide an indicative savings where $27 million over five years, this enabled the client to get started, knowing that there is a business case benefit and then iterate on it. And this iteration is, I would say the second point that is particularly important with my nav that we've seen in bank of clients, which is, um, any journey starts with an understanding of what is the application landscape and what are we trying to do with those, these initial assessments that used to take six to eight weeks are now taking anywhere from two to four weeks. So we're seeing a 40 to 50% reduction in the initial assessment, which gets clients started in their journey. And then finally we've had discussions with all of the hyperscalers to help partner with Accenture and leverage mine after prepared their detailed business case module as they're going to clients. And as they're accelerating the client's journey, so real results, real acceleration. And is there a journey? Do I have a business case and furthermore accelerating the journey once we are by giving the ability to work in iterative approach. >>I mean, it sounds as though that the company that clients and and employees are sort of saying, this is an amazing time savings look at what I can do here in, in so much in a condensed amount of time, but in terms of getting everyone on board, one of the things we talked about last time we met, uh, Tristin was just how much, uh, how one of the obstacles is getting people to sign on and the new technologies and new platforms. Those are often the obstacles and struggles that companies face. Have you found that at all? Or what is sort of the feedback that you're getting? >>Yeah, sorry. Yes. We clearly, there are always obstacles to a cloud journey. If there were an obstacles, all our clients would be, uh, already fully in the cloud. What man I gives the ability is to navigate through those, to start quickly. And then as we identify obstacles, we can simulate what things are going to look like. We can continue with certain parts of the journey while we deal with that obstacle. And it's a fundamental accelerator. Whereas in the past one, obstacle would prevent a class from starting. We can now start to address the obstacles one at a time while continuing and accelerating the contrary. That is the fundamental difference. >>Kishor I want to give you the final word here. Tell us a little bit about what is next for Accenture might have and what we'll be discussing next year at the Accenture executive summit, >>Rebecca, we are continuously evolving with our client needs and reinventing reinventing for the future. Well, mine has been toward advisor. Our plan is to help our clients reduce carbon footprint and again, migrate to a green cloud. Uh, and additionally, we're looking at, you know, two capabilities, uh, which include sovereign cloud advisor, uh, with clients, especially in, in Europe and others are under pressure to meet, uh, stringent data norms that Kristen was talking about. And the sovereign cloud advisor helps organization to create an architecture cloud architecture that complies with the green. Uh, I would say the data sovereignty norms that is out there. The other element is around data to cloud. We are seeing massive migration, uh, for, uh, for a lot of the data to cloud. And there's a lot of migration hurdles that come within that. Uh, we have expanded mine app to support assessment capabilities, uh, for, uh, assessing applications, infrastructure, but also covering the entire state, including data and the code level to determine the right cloud solution. So we are, we are pushing the boundaries on what mine app can do with mine. Have you created the ability to take the guesswork out of cloud, navigate the complexity? We are rolling risks costs, and we are, you know, achieving client's static business objectives while building a sustainable alerts with being cloud, >>Any platform that can take some of the guesswork out of the future. I am I'm on board with thank you so much, Tristin and Kishore. This has been a great conversation. Stay tuned for more of the cubes coverage of the Accenture executive summit. I'm Rebecca Knight.
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It's the cube with digital coverage Welcome to cube three 60 fives coverage of the Accenture executive summit. Thanks for having me here. impact of the COVID-19 pandemic has been, what are you hearing from clients? you know, various facets, you know, um, first and foremost, to this reasonably okay, and are, you know, launching to So you just talked about the widening gap. all the changes the pandemic has brought to them. in the cloud that we are going to see. Can you tell us a little bit more about what this strategy entails? all of the systems under which they attract need to be liberated so that you could drive now, the center of gravity is elevated to it becoming a C-suite agenda on everybody's And it, and it's a strategy, but the way you're describing it, it sounds like it's also a mindset and an approach, That is their employees, uh, because you do, across every department, I'm the agent of this change is going to be the employees or weapon, So how are you helping your clients, And that is again, the power of cloud. And the power of cloud is to get all of these capabilities from outside that employee, the employee will be more engaged in his or her job and therefore And this is, um, you know, no more true than how So at Accenture, you have long, long, deep Stan, sorry, And in fact, in the cloud world, it was one of the first, um, And one great example is what we are doing with Takeda, uh, billable, So all of these things that we will do Yeah, the future to the next, you know, base camp, as I would call it to further this productivity, And the evolution that is going to happen where, you know, the human grace of mankind, I genuinely believe that cloud first is going to be in the forefront of that change It's the cube with digital coverage I want to start by asking you what it is that we mean when we say green cloud, magnitude of the problem that is out there and how do we pursue a green approach. Them a lot of questions, the decision to make, uh, this particular, And, uh, you know, the, obviously the companies have to unlock greater financial How do you partner and what is your approach in terms of helping them with their migrations? uh, you know, from a few manufacturers hand sanitizers, and to answer it role there, uh, you know, from, in terms of our clients, you know, there are multiple steps And in the third year and another 3 million analytics costs that are saved through right-sizing Instead of it, we practice what we preach, and that is something that we take it to heart. We know that conquering this pandemic is going to take a coordinated And it's about a group of global stakeholders cooperating to simultaneously manage the uh, in, in UK to build, uh, uh, you know, uh, Microsoft teams in What do you see as the different, the financial security or agility benefits to cloud. And obviously the ecosystem partnership that we have that We, what, what do you think the next 12 to 24 months? And we all along with Accenture clients will win. Thank you so much. It's the cube with digital coverage of AWS reinvent executive And what happens when you bring together the scientific and I think that, you know, there's a, there's a need ultimately to, you know, accelerate and, And, you know, we were commenting on this earlier, but there's, you know, it's been highlighted by a number of factors. And I think that, you know, that's going to help us make faster, better decisions. Um, and so I think with that, you know, there's a few different, How do we re-imagine that, you know, how do ideas go from getting tested So Arjun, I want to bring you into this conversation a little bit, let let's delve into those a bit. It was, uh, something that, you know, we had all to do differently. And maybe the third thing I would say is this one team And I think if you really think about what he's talking about, Because the old ways of thinking where you've got application people and infrastructure, How will their experience of work change and how are you helping re-imagine and And it's something that, you know, I think we all have to think a lot about, I mean, And then secondly, I think that, you know, we're, we're very clear that there's a number of areas where there are Uh, and so I think that that's, you know, one, one element that, uh, can be considered. or how do we collaborate across the number of boundaries, you know, and I think, uh, Arjun spoke eloquently the customer obsession and this idea of innovating much more quickly. and Carl mentioned some of the things that, you know, partner like AWS can bring to the table is we talk a lot about builders, And it's not just the technical people or the it people who are And Accenture's, and so we were able to bring that together. And so we chose, you know, uh, with our focus on innovation that when people think about cloud, you know, you always think about infrastructure technology. And thank you for tuning into the cube. It's the cube with digital coverage So we are going to be talking and also what were some of the challenges that you were grappling with prior to this initiative? Um, so the reason we sort of embarked um, you know, certainly as a, as an it leader and sort of my operational colleagues, What is the art of the possible, can you tell us a little bit about why you chose the public sector that, you know, there are many rules and regulations, uh, quite rightly as you would expect Matthew, I want to bring you into the conversation a little bit here. to bring in a number of the different themes that we have say, cloud teams, security teams, um, I mean, so much of this is about embracing comprehensive change to experiment and innovate and and the outcomes they're looking to achieve rather than simply focusing on a long list of requirements, It's not always a one size fits all. um, that is gonna update before you even get that. So to give you a little bit of, of context, when we, um, started And the pilot was so successful. And I think just parallel to that is the quality of our, because we had a lot of data, That kind of return on investment because what you were just describing with all the steps that we needed Um, but all the, you know, the minutes here and there certainly add up Have you seen any changes Um, but you can see the step change that is making in each aspect to the organization, And this is a question for both of you because Matthew, as you said, change is difficult and there is always a certain You know, we had lots of workshops and seminars where we all talk about, you know, you know, to see the stat change, you know, and, and if we, if we have any issues now it's literally, when you are trying to get everyone on board for this kind of thing? The solution itself is, um, you know, extremely large and, um, I want to hear, where do you go from here? crazy, but because it's apparently not that simple, but, um, you know, And you are watching the cube stay tuned for more of the cubes coverage of the AWS in particular has brought it together because you know, COVID has been the accelerant So number of years back, we looked at kind of our infrastructure and our landscape trying to figure uh, you know, start to deliver bit by bit incremental progress, uh, to get to the, of the challenges like we've had this year, um, it makes all of the hard work worthwhile because you can actually I want to just real quick, a redirect to you and say, you know, if all the people said, Oh yeah, And, um, you know, Australia, we had to live through Bush fires You know, we're going to get the city, you get a minute on specifically, but from your perspective, uh, Douglas, to hours and days, and truly allowed us to, we had to, you know, VJ things, And what specifically did you guys do at Accenture and how did it all come together? the seminars and, and, uh, you know, the deep three steps from uh, uh, and, and, and, you know, that would really work in our collaborative and agile environment How did you address your approach to the cloud and what was your experience? And then building upon it, and then, you know, partnering with Accenture allows because the kind of, uh, you know, digital transformation, cloud transformation, learnings, um, that might different from the expectation we all been there, Hey, you know, It's, it's getting that last bit over the line and making sure that you haven't invested in the future hundred percent of the time, they will say yes until you start to lay out to them, okay, You know, the old expression, if it moves automated, you know, it's kind of a joke on government, how they want to tax everything, Um, you know, that's all stood up on AWS and is a significant portion of And I think our next big step is going to be obviously, uh, with a company like Accenture as well, you get combinations of the technology and the skills and the So obviously, you know, lion's like an AWS, but, you know, a lot of people kind of going through the same process, knowing what you guys know now, And we had all of our people working remotely, um, within, uh, you know, effectively one business day. and in the traditional world, you would just go out and buy more servers than you need. And if it's not right, you pump it up a little bit when, when all of your metrics and so on, And this is really about you guys when they're actually set up for growth, um, and actually allows, you know, lying to achievements I really appreciate you coming. to figure out how we unlock that value, um, you know, drive our costs down efficiency, to our customer base, um, that, uh, that we continue to, you know, sell our products to and work with There's got to say like e-learning squares, right, for me around, you know, It is tough, but, uh, uh, you know, you got to get started on it. It's the cube with digital coverage of Thank you so much for coming on the show, Johan you're welcome. Yeah, the ethical back a couple of years, we started shoving 2017 where we it also is far better than for shell to say we haven't shell special solution because we don't So storing the data we should do What were some of the things you were trying to achieve with the OSU? So the first thing we did is really breaking the link between the application, And then you can export the data like small companies, last company, standpoint in terms of what you were trying to achieve with this? uh, helped shell work faster and better with it. a lot of goods when we started rolling out and put in production, the old you are three and four because we are So one of the other things that we talk a lot about here on the cube is sustainability. I was, you know, also do an alternative energy sociology. found that AWS performs the same task with an 88% lower So that customers benefit from the only commercial cloud that's hat hits service offerings and the whole industry, if you look it over, look at our competition or moving in that same two acts of quantity of course, our objective is really in the next five years, you will become the key It's the cube with digital coverage And obviously, you know, we have in the cloud, uh, you know, with and exhibition of digital transformation, you know, we are seeing the transformation of I want to go to you now trust and tell us a little bit about how my nav works and how it helps And then third, before we live with our clients, having to collaborate, uh, not in real life. They realize that now the cloud is what is going to become important for them to differentiate. Keisha, I want to talk with you now about my navs multiple capabilities, And one of the things that we did, a lot of research we found out is that there's an ability to influence So Tristan, tell us a little bit about how this capability helps clients make greener And so what we look into the way the Would you say that it's catching on in the United States? And we have seen case studies and all I want to bring you back into the conversation. And with the digital transformation requiring cloud at scale, you know, we're seeing that in And the second is fundamental acceleration, dependent make, as we talked about, has accelerated the need So for example, very recently, we worked with a global oil and gas company, Have you found that at all? What man I gives the ability is to navigate through those, to start quickly. Kishor I want to give you the final word here. and we are, you know, achieving client's static business objectives while I am I'm on board with thank you so much,
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