Lisa-Marie Namphy, Cockroach Labs & Jake Moshenko, Authzed | KubeCon + CloudNativeCon NA 2022
>>Good evening, brilliant humans. My name is Savannah Peterson and very delighted to be streaming to you. Live from the Cube Studios here in Motor City, Michigan. I've got John Furrier on my left. John, this is our last interview of the day. Energy just seems to keep oozing. How >>You doing? Take two, Three days of coverage, the queue love segments. This one's great cuz we have a practitioner who's implementing all the hard core talks to be awesome. Can't wait to get into it. >>Yeah, I'm very excited for this one. If it's not very clear, we are a community focused community is a huge theme here at the show at Cape Con. And our next guests are actually a provider and a customer. Turning it over to you. Lisa and Jake, welcome to the show. >>Thank you so much for having us. >>It's great to be here. It is our pleasure. Lisa, you're with Cockroach. Just in case the audience isn't familiar, give us a quick little sound bite. >>We're a distributed sequel database. Highly scalable, reliable. The database you can't kill, right? We will survive the apocalypse. So very resilient. Our customers, mostly retail, FinTech game meet online gambling. They, they, they need that resiliency, they need that scalability. So the indestructible database is the elevator pitch >>And the success has been very well documented. Valuation obviously is a scorp guard, but huge customers. We were at the Escape 19. Just for the record, the first ever multi-cloud conference hasn't come back baby. Love it. It'll come back soon. >>Yeah, well we did a similar version of it just a month ago and I was, that was before Cockroach. I was a different company there talking a lot about multi-cloud. So, but I'm, I've been a car a couple of years now and I run community, I run developer relations. I'm still also a CNCF ambassador, so I lead community as well. I still run a really large user group in the San Francisco Bay area. So we've just >>Been in >>Community, take through the use case. Jake's story set us up. >>Well I would like Jake to take him through the use case and Cockroach is a part of it, but what they've built is amazing. And also Jake's history is amazing. So you can start Jake, >>Wherever you take >>Your Yeah, sure. I'm Jake, I'm CEO and co-founder of Offset. Oted is the commercial entity behind Spice Dvy and Spice Dvy is a permission service. Cool. So a permission service is something that lets developers and let's platform teams really unlock the full potential of their applications. So a lot of people get stuck on My R back isn't flexible enough. How do I do these fine grain things? How do I do these complex sharing workflows that my product manager thinks is so important? And so our service enables those platform teams and developers to do those kinds of things. >>What's your, what's your infrastructure? What's your setup look like? What, how are you guys looking like on the back end? >>Sure. Yeah. So we're obviously built on top of Kubernetes as well. One of the reasons that we're here. So we use Kubernetes, we use Kubernetes operators to orchestrate everything. And then we use, use Cockroach TV as our production data store, our production backend data store. >>So I'm curious, cause I love when these little matchmakers come together. You said you've now been presenting on a little bit of a road show, which is very exciting. Lisa, how are you and the team surfacing stories like Jakes, >>Well, I mean any, any place we can obviously all the social medias, all the blogs, How >>Are you finding it though? >>How, how did you Oh, like from our customers? Yeah, we have an open source version so people start to use us a long time before we even sometimes know about them. And then they'll come to us and they'll be like, I love Cockroach, and like, tell me about it. Like, tell me what you build and if it's interesting, you know, we'll we'll try to give it some light. And it's always interesting to me what people do with it because it's an interesting technology. I like what they've done with it. I mean the, the fact that it's globally distributed, right? That was like a really important thing to you. Totally. >>Yeah. We're also long term fans of Cockroach, so we actually all work together out of Workbench, which was a co-working space and investor in New York City. So yeah, we go way back. We knew the founders. I, I'm constantly saying like if I could have invested early in cockroach, that would've been the easiest check I could have ever signed. >>Yeah, that's awesome. And then we've been following that too and you guys are now using them, but folks that are out there looking to have the, the same challenges, what are the big challenges on selecting the database? I mean, as you know, the history of Cockroach and you're originating the story, folks out there might not know and they're also gonna choose a database. What's the, what's the big challenge that they can solve that that kind of comes together? What, what would you describe that? >>Sure. So we're, as I said, we're a permission service and per the data that you store in a permission service is incredibly sensitive. You need it to be around, right? You need it to be available. If the permission service goes down, almost everything else goes down because it's all calling into the permission service. Is this user allowed to do this? Are they allowed to do that? And if we can't answer those questions, then our customer is down, right? So when we're looking at a database, we're looking for reliability, we're looking for durability, disaster recovery, and then permission services are one of the only services that you usually don't shard geographically. So if you look at like AWS's iam, that's a global service, even though the individual things that they run are actually sharded by region. So we also needed a globally distributed database with all of those other properties. So that's what led us >>To, this is a huge topic. So man, we've been talking about all week the cloud is essentially distributed database at this point and it's distributed system. So distributed database is a hot topic, totally not really well reported. A lot of people talking about it, but how would you describe this distributed trend that's going on? What are the key reasons that they're driving it? What's making this more important than ever in your mind, in your opinion? >>I mean, for our use case, it was just a hard requirement, right? We had to be able to have this global service. But I think just for general use cases, a distributed database, distributed database has that like shared nothing architecture that allows you to kind of keep it running and horizontally scale it. And as your requirements and as your applications needs change, you can just keep adding on capacity and keep adding on reliability and availability. >>I'd love to get both of your opinion. You've been talking about the, the, the, the phases of customers, the advanced got Kubernetes going crazy distributed, super alpha geek. Then you got the, the people who are building now, then you got the lagers who are coming online. Where do you guys see the market now in terms of, I know the Alphas are all building all the great stuff and you guys had great success with all the top logos and they're all doing hardcore stuff. As the mainstream enterprise comes in, where's their psychology, what's on their mind? What's, you share any insight into your perspective on that? Because we're seeing a lot more of it folks becoming like real cloud players. >>Yeah, I feel like in mainstream enterprise hasn't been lagging as much as people think. You know, certainly there's been pockets in big enterprises that have been looking at this and as distributed sequel, it gives you that scalability that it's absolutely essential for big enterprises. But also it gives you the, the multi-region, you know, the, you have to be globally distributed. And for us, for enterprises, you know, you need your data near where the users are. I know this is hugely important to you as well. So you have to be able to have a multi-region functionality and that's one thing that distributed SQL lets you build and that what we built into our product. And I know that's one of the things you like too. >>Yeah, well we're a brand new product. I mean we only founded the company two years ago, but we're actually getting inbound interest from big enterprises because we solve the kinds of challenges that they have and whether, I mean, most of them already do have a cockroach footprint, but whether they did or didn't, once they need to bring in our product, they're going to be adopting cockroach transitively anyway. >>So, So you're built on top of Cockroach, right? And Spice dv, is that open source or? >>It >>Is, yep. Okay. And explain the role of open source and your business model. Can you take a minute to talk about the relevance of that? >>Yeah, open source is key. My background is, before this I was at Red Hat. Before that we were at CoreOS, so CoreOS acquisition and before that, >>One of the best acquisitions that ever happened for the value. That was a great, great team. Yeah, >>We, we, we had fun and before that we built Qua. So my co-founders and I, we built Quay, which is a, a first private docker registry. So CoreOS and, and all of those things are all open source or deeply open source. So it's just in our dna. We also see it as part of our go-to market motion. So if you are a database, a lot of people won't even consider what you're doing without being open source. Cuz they say, I don't want to take a, I don't want to, I don't want to end up in an Oracle situation >>Again. Yeah, Oracle meaning they go, you get you locked in, get you in a headlock, Increase prices. >>Yeah. Oh yeah, >>Can, can >>I got triggered. >>You need to talk about your PTSD there >>Or what. >>I mean we have 20,000 stars on GitHub because we've been open and transparent from the beginning. >>Yeah. And it >>Well, and both of your projects were started based on Google Papers, >>Right? >>That is true. Yep. And that's actually, so we're based off of the Google Zans of our paper. And as you know, Cockroach is based off of the Google Span paper and in the the Zanzibar paper, they have this globally distributed database that they're built on top of. And so when I said we're gonna go and we're gonna make a company around the Zabar paper, people would go, Well, what are you gonna do for Span? And I was like, Easy cockroach, they've got us covered. >>Yeah, I know the guys and my friends. Yeah. So the question is why didn't you get into the first round of Cockroach? She said don't answer that. >>The question he did answer though was one of those age old arguments in our community about pronunciation. We used to argue about Quay, I always called it Key of course. And the co-founder obviously knows how it's pronounced, you know, it's the et cd argument, it's the co cuddl versus the control versus coo, CTL Quay from the co-founder. That is end of argument. You heard it here first >>And we're keeping it going with Osted. So awesome. A lot of people will say Zeed or, you know, so we, we just like to have a little ambiguity >>In the, you gotta have some semantic arguments, arm wrestling here. I mean, it keeps, it keeps everyone entertained, especially on the over the weekend. What's, what's next? You got obviously Kubernetes in there. Can you explain the relationship between Kubernetes, how you're handling Spice dv? What, what does the Kubernetes piece fit in and where, where is that going to be going? >>Yeah, great question. Our flagship product right now is a dedicated, and in a dedicated, what we're doing is we're spinning up a single tenant Kubernetes cluster. We're installing all of our operator suite, and then we're installing the application and running it in a single tenant fashion for our customers in the same region, in the same data center where they're running their applications to minimize latency. Because of this, as an authorization service, latency gets passed on directly to the end user. So everybody's trying to squeeze the latency down as far as they can. And our strategy is to just run these single tenant stacks for people with the minimal latency that we can and give them a VPC dedicated link very similar to what Cockroach does in their dedicated >>Product. And the distributed architecture makes that possible because it's lighter way, it's not as heavy. Is that one of the reasons? >>Yep. And Kubernetes really gives us sort of like a, a level playing field where we can say, we're going going to take the provider, the cloud providers Kubernetes offering, normalize it, lay down our operators, and then use that as the base for delivering >>Our application. You know, Jake, you made me think of something I wanted to bring up with other guests, but now since you're here, you're an expert, I wanna bring that up, but talk about Super Cloud. We, we coined that term, but it's kind of multi-cloud, is that having workloads on multiple clouds is hard. I mean there are, they are, there are workloads on, on clouds, but the complexity of one clouds, let's take aws, they got availability zones, they got regions, you got now data issues in each one being global, not that easy on one cloud, nevermind all clouds. Can you share your thoughts on how you see that progression? Because when you start getting, as its distributed database, a lot of good things might come up that could fit into solving the complexity of global workloads. Could you share your thoughts on or scoping that problem space of, of geography? Yeah, because you mentioned latency, like that's huge. What are some of the other challenges that other people have with mobile? >>Yeah, absolutely. When you have a service like ours where the data is small, but very critical, you can get a vendor like Cockroach to step in and to fill that gap and to give you that globally distributed database that you can call into and retrieve the data. I think the trickier issues come up when you have larger data, you have huge binary blobs. So back when we were doing Quay, we wanted to be a global service as well, but we had, you know, terabytes, petabytes of data that we were like, how do we get this replicated everywhere and not go broke? Yeah. So I think those are kind of the interesting issues moving forward is what do you do with like those huge data lakes, the huge amount of data, but for the, the smaller bits, like the things that we can keep in a relational database. Yeah, we're, we're happy that that's quickly becoming a solved >>Problem. And by the way, that that data problem also is compounded when the architecture goes to the edge. >>Totally. >>I mean this is a big issue. >>Exactly. Yeah. Edge is something that we're thinking a lot about too. Yeah, we're lucky that right now the applications that are consuming us are in a data center already. But as they start to move to the edge, we're going to have to move to the edge with them. And it's a story that we're gonna have to figure out. >>All right, so you're a customer cockroach, what's the testimonial if I put you on the spot, say, hey, what's it like working with these guys? You know, what, what's the, what's the, you know, the founders, so you know, you give a good description, little biased, but we'll, we'll we'll hold you on it. >>Yeah. Working with Cockroach has been great. We've had a couple things that we've run into along the way and we've gotten great support from our account managers. They've brought in the right technical expertise when we need it. Cuz what we're doing with Cockroach is not you, you couldn't do it on Postgres, right? So it's not just a simple rip and replace for us, we're using all of the features of Cockroach, right? We're doing as of system time queries, we're doing global replication. We're, you know, we're, we're consuming it all. And so we do need help from them sometimes and they've been great. Yeah. >>And that's natural as they grow their service. I mean the world's changing. >>Well I think one of the important points that you mentioned with multi-cloud, we want you to have the choice. You know, you can run it in in clouds, you can run it hybrid, you can run it OnPrem, you can do whatever you want and it's just, it's one application that you can run in these different data centers. And so really it's up to you how do you want to build your infrastructure? >>And one of the things we've been talking about, the super cloud concept that we've been issue getting a lot of contrary, but, but people are leaning into it is that it's the refactoring and taking advantage of the services. Like what you mentioned about cockroach. People are doing that now on cloud going the lift and shift market kind of had it time now it's like hey, I can start taking advantage of these higher level services or capability of someone else's stack and refactoring it. So I think that's a dynamic that I'm seeing a lot more of. And it sounds like it's working out great in this situation. >>I just came from a talk and I asked them, you know, what don't you wanna put in the cloud and what don't you wanna run in Kubernetes or on containers and good Yeah. And the customers that I was on stage with, one of the guys made a joke and he said I would put my dog in a container room. I could, he was like in the category, which is his right, which he is in the category of like, I'll put everything in containers and these are, you know, including like mis critical apps, heritage apps, since they don't wanna see legacy anymore. Heritage apps, these are huge enterprises and they wanna put everything in the cloud. Everything >>You so want your dog that gets stuck on the airplane when it's on the tarmac. >>Oh >>God, that's, she was the, don't take that analogy. Literally don't think about that. Well that's, >>That's let's not containerize. >>There's always supply chain concern. >>It. So I mean going macro and especially given where we are cncf, it's all about open source. Do y'all think that open source builds a better future? >>Yeah and a better past. I mean this is, so much of this software is founded on open source. I, we wouldn't be here really. I've been in open source community for many, many years so I wouldn't say I'm biased. I would say this is how we build software. I came from like in a high school we're all like, oh let's build a really cool application. Oh you know what? I built this cuz I needed it, but maybe somebody else needs it too. And you put it out there and that is the ethos of Silicon Valley, right? That's where we grew up. So I've always had that mindset, you know, and social coding and why I have three people, right? Working on the same thing when one person you could share it's so inefficient. All of that. Yeah. So I think it's great that people work on what they're really good at. You know, we all, now you need some standardization, you need some kind of control around this whole thing. Sometimes some foundations to, you know, herd the cats. Yeah. But it's, it's great. Which is why I'm a c CF ambassador and I spend a lot of time, you know, in my free time talking about open source. Yeah, yeah. >>It's clear how passionate you are about it. Jake, >>This is my second company that we founded now and I don't think either of them could have existed without the base of open source, right? Like when you look at I have this cool idea for an app or a company and I want to go try it out, the last thing I want to do is go and negotiate with a vendor to get like the core data component. Yeah. To even be able to get to the >>Prototypes. NK too, by the way. Yeah. >>Hey >>Nk >>Or hire, you know, a bunch of PhDs to go and build that core component for me. So yeah, I mean nobody can argue that >>It truly is, I gotta say a best time if you're a developer right now, it's awesome to be a developer right now. It's only gonna get better. As we were riff from the last session about productivity, we believe that if you follow the digital transformation to its conclusion, developers and it aren't a department serving the business, they are the business. And that means they're running the show, which means that now their entire workflow is gonna change. It's gonna be have to be leveraging services partnering. So yeah, open source just fills that. So the more code coming up, it's just no doubt in our mind that that's go, that's happening and will accelerate. So yeah, >>You know, no one company is gonna be able to compete with a community. 50,000 users contributing versus you riding it yourself in your garage with >>Your dogs. Well it's people driven too. It's humans not container. It's humans working together. And here you'll see, I won't say horse training, that's a bad term, but like as projects start to get traction, hey, why don't we come together as, as the world starts to settle and the projects have traction, you start to see visibility into use cases, functionality. Some projects might not be, they have to kind of see more kind >>Of, not every feature is gonna be development. Oh. So I mean, you know, this is why you connect with truly brilliant people who can architect and distribute sequel database. Like who thought of that? It's amazing. It's as, as our friend >>You say, Well let me ask you a question before we wrap up, both by time, what is the secret of Kubernetes success? What made Kubernetes specifically successful? Was it timing? Was it the, the unambitious nature of it, the unification of it? Was it, what was the reason why is Kubernetes successful, right? And why nothing else? >>Well, you know what I'm gonna say? So I'm gonna let Dave >>First don't Jake, you go first. >>Oh boy. If we look at what was happening when Kubernetes first came out, it was, Mesosphere was kind of like the, the big player in the space. I think Kubernetes really, it had the backing from the right companies. It had the, you know, it had the credibility, it was sort of loosely based on Borg, but with the story of like, we've fixed everything that was broken in Borg. Yeah. And it's better now. Yeah. So I think it was just kind and, and obviously people were looking for a solution to this problem as they were going through their containerization journey. And I, yeah, I think it was just right >>Place, the timing consensus of hey, if we just let this happen, something good might come together for everybody. That's the way I felt. I >>Think it was right place, right time, right solution. And then it just kind of exploded when we were at Cores. Alex Povi, our ceo, he heard about Kubernetes and he was like, you know, we, we had a thing called Fleet D or we had a tool called Fleet. And he's like, Nope, we're all in on Kubernetes now. And that was an amazing Yeah, >>I remember that interview. >>I, amazing decision. >>Yeah, >>It's clear we can feel the shift. It's something that's come up a lot this week is is the commitment. Everybody's all in. People are ready for their transformation and Kubernetes is definitely gonna be the orchestrator that we're >>Leveraging. Yeah. And it's an amazing community. But it was, we got lucky that the, the foundational technology, I mean, you know, coming out of Google based on Go conferences, based on Go, it's no to coincidence that this sort of nature of, you know, pods horizontally, scalable, it's all fits together. I does make sense. Yeah. I mean, no offense to Python and some of the other technologies that were built in other languages, but Go is an awesome language. It's so, so innovative. Innovative things you could do with it. >>Awesome. Oh definitely. Jake, I'm very curious since we learned on the way and you are a Detroit native? >>I am. Yep. I grew up in the in Warren, which is just a suburb right outside of Detroit. >>So what does it mean to you as a Michigan born bloke to be here, see your entire community invade? >>It is, I grew up coming to the Detroit Auto Show in this very room >>That brought me to Detroit the first time. Love n a I a s. Been there with our friends at Ford just behind us. >>And it's just so interesting to me to see the accumulation, the accumulation of tech coming to Detroit cuz it's really not something that historically has been a huge presence. And I just love it. I love to see the activity out on the streets. I love to see all the restaurants and coffee shops full of people. Just, I might tear up. >>Well, I was wondering if it would give you a little bit of that hometown pride and also the joy of bringing your community together. I mean, this is merging your two probably most core communities. Yeah, >>Yeah. Your >>Youth and your, and your career. It doesn't get more personal than that really. Right. >>It's just been, it's been really exciting to see the energy. >>Well thanks for going on the queue. Thanks for sharing. Appreciate it. Thanks >>For having us. Yeah, thank you both so much. Lisa, you were a joy of ball of energy right when you walked up. Jake, what a compelling story. Really appreciate you sharing it with us. John, thanks for the banter and the fabulous questions. I'm >>Glad I could help out. >>Yeah, you do. A lot more than help out sweetheart. And to all of you watching the Cube today, thank you so much for joining us live from Detroit, the Cube Studios. My name is Savannah Peterson and we'll see you for our event wrap up next.
SUMMARY :
Live from the Cube Studios here in Motor City, Michigan. implementing all the hard core talks to be awesome. here at the show at Cape Con. case the audience isn't familiar, give us a quick little sound bite. The database you can't And the success has been very well documented. I was a different company there talking a lot about multi-cloud. Community, take through the use case. So you can start Jake, So a lot of people get stuck on My One of the reasons that we're here. Lisa, how are you and the team surfacing stories like Like, tell me what you build and if it's interesting, We knew the founders. I mean, as you know, of the only services that you usually don't shard geographically. A lot of people talking about it, but how would you describe this distributed trend that's going on? like shared nothing architecture that allows you to kind of keep it running and horizontally scale the market now in terms of, I know the Alphas are all building all the great stuff and you And I know that's one of the things you like too. I mean we only founded the company two years ago, but we're actually getting Can you take a minute to talk about the Before that we were at CoreOS, so CoreOS acquisition and before that, One of the best acquisitions that ever happened for the value. So if you are a database, And as you know, Cockroach is based off of the Google Span paper and in the the Zanzibar paper, So the question is why didn't you get into obviously knows how it's pronounced, you know, it's the et cd argument, it's the co cuddl versus the control versus coo, you know, so we, we just like to have a little ambiguity Can you explain the relationship between Kubernetes, how you're handling Spice dv? And our strategy is to just run these single tenant stacks for people And the distributed architecture makes that possible because it's lighter way, can say, we're going going to take the provider, the cloud providers Kubernetes offering, You know, Jake, you made me think of something I wanted to bring up with other guests, but now since you're here, I think the trickier issues come up when you have larger data, you have huge binary blobs. And by the way, that that data problem also is compounded when the architecture goes to the edge. But as they start to move to the edge, we're going to have to move to the edge with them. You know, what, what's the, what's the, you know, the founders, so you know, We're, you know, we're, we're consuming it all. I mean the world's changing. And so really it's up to you how do you want to build your infrastructure? And one of the things we've been talking about, the super cloud concept that we've been issue getting a lot of contrary, but, but people are leaning into it I just came from a talk and I asked them, you know, what don't you wanna put in the cloud and God, that's, she was the, don't take that analogy. It. So I mean going macro and especially given where we are cncf, So I've always had that mindset, you know, and social coding and why I have three people, It's clear how passionate you are about it. Like when you look at I have this cool idea for an app or a company and Yeah. Or hire, you know, a bunch of PhDs to go and build that core component for me. you follow the digital transformation to its conclusion, developers and it aren't a department serving you riding it yourself in your garage with you start to see visibility into use cases, functionality. Oh. So I mean, you know, this is why you connect with It had the, you know, it had the credibility, it was sort of loosely based on Place, the timing consensus of hey, if we just let this happen, something good might come was like, you know, we, we had a thing called Fleet D or we had a tool called Fleet. It's clear we can feel the shift. I mean, you know, coming out of Google based on Go conferences, based on Go, it's no to coincidence that this Jake, I'm very curious since we learned on the way and you are a I am. That brought me to Detroit the first time. And it's just so interesting to me to see the accumulation, Well, I was wondering if it would give you a little bit of that hometown pride and also the joy of bringing your community together. It doesn't get more personal than that really. Well thanks for going on the queue. Yeah, thank you both so much. And to all of you watching the Cube today,
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Stephen Manley, Druva & Jake Burns, AWS | AWS re:Invent 2021
(gentle music) (background chattering) >> Welcome to theCUBE's continuous coverage of AWS re:Invent 2021. I'm Dave Nicholson, and we are running one of the largest, most important hybrid events in the technology business. We've got two live sets here in Las Vegas, along with our two studios back home. And I'm absolutely delighted to have two fantastic guests with me. I'm joined by Stephen Manley, Chief Technology Officer from Druva. Stephen, welcome. >> Thanks, great to be here. >> Welcome back to theCUBE. >> I know. >> CUBE alumni. >> Love theCUBE. >> Along with Jake Burns, Enterprise Strategist from AWS, which I think stands for Amazon Web Services. >> You are correct, thank you. >> Fantastic, so the first question to you Jake is, well, first welcome, again, enterprise strategist, what does that mean exactly? >> Yeah, so- >> What do you do? (laughing) >> We're a team of former CIOs and CTOs who have all spent most of our time as customers and have all had large-scale success digitally transforming our organizations using the AWS Cloud. And now we work for AWS and we advise and work with some of our largest customers, share what worked for us, what didn't, and help them with the beginning stages of their cloud journey. >> Fantastic. >> And, Dave. Dave, you got to ask him, in the last year how many customers have you met? >> Oh, in the past year, I'm averaging about 150 to 200 different customers per year. >> Nice. >> So in the past three years, it's about 550. >> Nice. So can you remember all their names? Or do you do a lot of, "Hey, buddy. Hey, Sport." >> Jake: It's a lot harder with the masks on. >> Yes. >> But I recognize faces better than I remember the names. >> And Stephen, tell us about Druva. >> Yeah, so Druva, we are a SaaS data protection company. We built the first data resiliency cloud. So think of this as you might have data in endpoints, your data center, in AWS, in SaaS applications, and we're really shifting the discussion from, it's not just about backing it up, it's not just about protecting it anymore. It's about how do you recover it? how do you make sure your data is always on, always available to you? And that's really where we're trying to take the conversation. Is making sure that your data is there when you need it. >> And to be clear, this isn't just about resiliency for data that's in the cloud? This is also- >> Everywhere. >> on-premises? IT as well? >> On-premises, you might have VMs, you might have NAS servers, you might have Oracle databases on-prem, again, you might have endpoints. You might have Salesforce data, all of it. We want to make sure all your data's available to you. >> So let's focus on the relationship between Druva and AWS for a minute. It's always interesting to hear about success stories. Let's talk about inhibitors. What are the things that keep the two of you up at night? What are some of the things that... You talked about former CIOs and CTOs, CTOs like Stephen, you're working with existing CIOs and CTOs in all sorts of organizations, what are the things that are preventing them from leveraging cloud as well as they could be? Stephen, start with you on that. >> Yeah, I'll say the first thing is everybody right now is terrified of Ransomware, right? I met a CIO last night and he said, "My entire agenda for 2021, and now 2022 is security, security, security." And everyone is just searching for solutions to say, "How can I make sure that my environment is secure? How can I make sure my data is secure? Especially from these pretty much ubiquitous Ransomware attacks, because until I get that taken care of, it's really hard for me to get on these cloud transformation journeys." And so a lot of the discussion we have with them is, again, Druva in combination with AWS can actually help solve that Ransomware challenge for you so that instead of thinking it as, "Do one, and then you can do the cloud transformation." Let's put those two together, right? But for me, that's the number one thing, is people are just worried about how they're going to deal with security. >> So they're worried, but Jake, isn't it true, we'll do a little perimysium here. (laughing) Tell me the truth. >> All right. >> Isn't that the case that some people still think that effectively their money is safer under their mattress than in a bank? In other words, "I feel safer with on-prem IT than I do having it in some cloud somewhere." Are we still facing that sort of cultural divide between reality and perception? >> Yeah, there's definitely an education, widespread education effort going on right now. Training and certification, which AWS has a lot of experience with and has fantastic courses I went through when I was a customer, my team went through when we were a customer, we were able to get up-skilled very quickly. That fear of the unknown really the way to solve it is through information, through knowing how the cloud works. And it was so funny, I was just having a conversation right before this with an executive team of one of our largest customers and they were talking about how their CSO was dead set against the cloud and then one day did a complete 180. And we're seeing this all the time. When they realize what the cloud is, all the compliance and controls that we have, all of the redundancy that we have, all the benefits of being in the cloud. Then it seems to be like, there's just a moment where it clicks and then people become strong advocates. So there is still a lot of work to do in that area, but we find that people get it very quickly. >> Yeah, Stephen, you've had a long and illustrious career, I say that seriously. >> Stephen: There you go. >> And so you're living that bridging the divide between the old world of on-premises IT and cloud. What are you seeing in that regard in terms of where people's emotions are? >> Oh yeah, and that transformation that Jake talks about, I see it all the time where I'll sit down with a customer and it is exactly that, "Well, I have this on an appliance and because that appliance is under my control, I feel safer." And then we start talking about what the real threats are, that, let's face it Ransomware can come through your environment and it gets in anywhere and it can spread everywhere. And internal threats, internal bad actors, they can get at your appliances. And it very quickly shifts that conversation from, "Oh my gosh, how am I going to maintain all this? I have to do security patching, and upgrades, and I've got to watch everything." And Druva a sort of sits and says, "One of the great things that we had because we're built natively on AWS, a lot of the problems I worried about back when I built appliances are gone. I don't have to worry about capacity planning because AWS always gives me more. I don't have to worry about provisioning new equipment because it just automatically scales for me. I don't have to worry about a lot of the networking challenges that I used to have to worry about because it's built into the environment." And so a lot of what we talked to them about is, by taking these sort of daily routine things off the table, you can actually focus on the higher level value. You can focus on making your environment more secure because you're not just doing the basic blocking and tackling 'cause that's being done for you. And that really gets people sort of across that chasm. >> So you talk about basic block and tackle, in the keynote today, it was mentioned that there are 475 different types of instances within AWS. That gave me a little jolt to the heart because I was thinking back to Steve Jobs saying, "We can only have three of everything." And so sometimes with choice and with flexibility comes complexity. How does Druva manage the potential complexity that exists in the AWS space? How do you take what's best from AWS and deliver it to Druva customers to achieve what they want to achieve? >> Yeah, I think for us, that's really the benefit of being a SaaS provider is, we've designed a system from the ground up for AWS. And so, whether you're talking about the different storage types, where you've got S3, you've got Glacier, you've got Glacier Deep Archive. You have all the different instance types. You have different container services, ECS, EKS, there's all these choices. And frankly, it's something that we've spent a lot of time working on. And honestly, tons of people like Jake inside of AWS willing to help us. We characterize our workload and then they walk us through what's sort of the best practices so that we can deliver an end to end solution for the customer. So that, for our customers, it's just one simple cost, right? How much data are you storing? That's it, right? All the things happening in the background we take care of. And we take care of because we have AWS helping us design and implement this the best possible way. >> And so Jake, with all of the customer conversations that you've had, I'm sure we can guess what some of the themes have been over the last year or two with the pandemic and with things related to security. What are some of the other conversations that you're having with customers that people might not expect? >> Yeah. >> Based on what's going on? >> I think the biggest thing that would be surprising to most people is that vast majority of our conversations are about culture and about people, not about technology. We've gotten to a point where, and I've said this for a number of years, there's never been a better time to move to cloud, but that just keeps being more and more true as time goes on, as the technology gets more mature and as we have more and more examples of people who are very successful doing it. But like you said earlier, there are still some people who are used to the old way of doing things. So it's really largely an education issue, it's a culture issue. It's getting people to wrap their heads around this new way of doing things. And once they see that they get very excited about it. We very rarely see people who are kind of neutral about it. The very, very beginning stages, sometimes they're fearful. When they learn what it is they get very excited and they get very enthusiastic. And my advice to customers is to get your team excited and enthusiastic as early as possible, and they'll solve all of those process and technology problems very quickly and very easily. >> Now what are you seeing in terms of any skill gaps or skill divides? We, coming from a background where we're bridging the divide between sort of the legacy world and cloud. You have IT practitioners that have been doing this stuff for a long time. >> Right. >> That either need to move into the future or not. >> Right. >> Or you need to hire new people. Are there any challenges there in terms of finding the skill sets you need versus training up existing people? >> Yeah, so this is something I talk about a lot, and you do have a choice between hiring and trying to use the people you have and get them up skilled. I strongly favor the second. For one, it's very difficult to hire for cloud skills because it's in such high demand right now, but you use that to your advantage. And by training your staff, it's one of the kind of carrots you can use to get them excited about it. "You learn this, you will be valuable in the marketplace." And when you frame it that way, they get very excited to learn. And when you combine the training with the firsthand experience and give them opportunities to use it, and this could be everyone in the organization, it doesn't have to be like your engineering team or your infrastructure team. I had people in the help desk that learned how to become cloud engineers. When you give them that opportunity, and you give them the tools to do it, and the opportunity to use it with the training, it tends to be a much easier recipe for success. And then your problem becomes retention. But like I say, you're going to have either the problem of hiring or, retention, or you're going to have the problem of having people who don't have enough skills. I'd rather have the problem of retention. And if you have that capability of up-skilling people, then you don't really need to worry about it because there's more people all the time that are becoming more and more skilled. The other thing is, it's a lot easier to overlay cloud skills on top of people who already know your organization and your applications, than bring in new people- >> Sure. >> who have cloud skills, try to retain them and then teach them how your organization works. So there's a lot of advantages to using the people that you have, and the training is a lot easier than people think. >> So who were the people in those organizations that are making the decision to go with Druva? >> [Stephen} Right. >> And who are the people in organizations who are then managing Druva environments moving forward? Do you need a PhD in Druva- (laughing) >> Stephen: Right. >> to be able to manage an environment like that? >> I'll tell you one of the things that I talk to a lot of customers about that are going through sort of that, "How do I up skill?" Is, the first thing we try to remind them is, don't just about what you did on-premises, and then say, "And we're going to do the exact same thing in cloud." Because that is usually a path to either frustration or failure. "I had a physical appliance, I'm going to run a virtual appliance." That's not usually the right answer. So a lot of times we spend time walking them through, "Here's how you think differently. Again, cloud is dynamically scalable. You want something that breaks apart those limits. Cloud gives you 475 options, which means you have purchasing power that you never had as a company that you can have so many different options in front of you." So think of these not as how you thought of your on-premises environment, but think of it as a new way of doing things. And so what we find is the people who tend to be most attracted to Druva are those customers who are saying, "I'm spending too much time, effort, and money on my data protection environment." Which basically is everybody. Nobody wakes up and says, "I wish I could spend more time and money doing backup." And then in terms of who runs it, what we find is it often gets absorbed in sort of a cloud administrator task, right? Where they're looking more broadly across the organization. It's not just about backup, it's backup, it's disaster recovery, it's security, it's compliance because they're looking at the data as opposed to the infrastructure at that point. And that's where they can really start to grow their careers and have a lot bigger impact inside their companies. >> So I can tell that you're an awesome guy to have at a party, because you'll talk about all the risks that we face. >> Absolutely! >> Talking about data center fire drills, you're literally talking about fires and drills at that point. >> You got it. >> But so what's on the horizon for Druva? What are the things that you... When you look out into the future, in the area of resiliency, what are some of the things that you're thinking about? >> There's a couple of things for me. I think one of them, again, Ransomware is everywhere. And so many people right now are still focused on just, "Can I get a clean copy? Can I get a safe copy?" That's built into Druva. So, we're beyond that. The real focus for me is, how do we streamline your recovery process? Because for so many customers, they make this assumption that a Ransomware recovery is just like a disaster recovery. And it's not, it's not as if you just had a system outage. Someone has invaded your environment and you need to make sure that the data, the environment is clean before you recover. You're going to want clean sandboxes to play around with things before you put it in, you're going to need to work with your legal team. So a lot of what we're working with is helping them orchestrate at larger scale. I think the other area that gets really interesting is this notion of autonomous, right? We talk about self-driving cars. Again, nobody wants to spend time tuning and managing their backup environment. So as Druva moves forward it's, "How can we just do this automatically for you?" Again, we're built in the cloud, everything scales automatically. You as a customer shouldn't have to be doing anything. You shouldn't be babysitting this. Let us take care of it for you. So for me, those are the really two big things. It's cybersecurity, that full end to end recovery, and it's around the autonomous protection. >> So Jake, a reality check, anything that he just said that sounds like... (laughing) sounds out of line based on your experience talking to customers in the last year? >> Jake: No, I agree with that. And I think we're touching on something that's really powerful here, because you kind of alluded to the choice that people have in AWS and we're creating new services all the time and new features all the time, right? So these are building blocks that companies can use. And there's a lot of builders at a lot of companies that get very excited to see all these building blocks, and it's about using the right tool for the job. So by giving you more choices, we're giving you more of an opportunity to find the exact fit for the workload you have. But if you just want it to work, then we have this partner of ecosystems. Druva being one of our... My personal favorites (laughing) >> Love you , Jake. >> that build on AWS, use these very resilient, very secure building blocks to build something that's turnkey for a customer. So I think it's a great marriage and it benefits customers ultimately. So it makes us happy. >> All right, well 2022 we expect this gentlemen here to see at least 300 customers to meet his goal. That's what we're expecting from you, Jake. >> All right, I'm on it. >> Thanks to all for joining us here at theCUBE's, continuous coverage of AWS re:Invent 2021, I almost said 2022, live from Las Vegas. Stay tuned for much more from the leader in hybrid technology event programming, theCUBE. (gentle music)
SUMMARY :
to have two fantastic guests with me. Along with Jake Burns, and help them with the beginning stages in the last year how many Oh, in the past year, So in the past three So can you remember all their names? harder with the masks on. than I remember the names. So think of this as you again, you might have endpoints. the two of you up at night? And so a lot of the discussion Tell me the truth. Isn't that the case that all of the redundancy that we have, I say that seriously. that bridging the divide "One of the great things that we had and deliver it to Druva customers the background we take care of. What are some of the other And my advice to customers between sort of the move into the future of finding the skill sets you need versus and the opportunity to to using the people that you have, that you can have so all the risks that we face. and drills at that point. What are the things that you... and it's around the autonomous protection. in the last year? the workload you have. to build something that's customers to meet his goal. from the leader
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Randy Redmon & Jake Sager, DXC Technology | Cisco Live US 2019
>> Live from San Diego, California, it's the Cube. Covering Cisco Live US 2019. Brought to you by Cisco and its ecosystem partners. >> Hi, welcome back to Cisco Live from sunny San Diego. I'm Lisa Martin with Dave Vellante and David are joined by a couple of guests from DXC. To my right we've got Jake Sager, principal client executive TMT, Tech Media Telecom. Jake, great to have you on the program. >> Thank you. >> Now we're broadcasting from the sun. And Randy Redman, the director of security services Product Management. Randy welcome. >> Thank you very much. Glad to be here. >> So we're in the definite zone. You can imagine all of the exciting conversations going on behind us here. Guys, I just noticed that DXC, guys have been around for a couple of years IT services company with 25 billion in annual revenue, but you guys were just named, I think it's this morning, number three on CLUS 2019 solution provider list up from number 10 last year. Pretty good momentum. Jake, we'll start with you. What do you see in feed on the street, in the market with respect to digital transformation, what are customers pains and how is the DXC helping knock him out of the park? >> Well, I think you know, DXC has a long legacy history over 60 years of business together from CSC, EDS, and obviously HP heritage. So we've kind of seen it all and seen the business transform from a highly on the ground business to now a lot of things in the cloud. With that obviously customers are looking to do business in different ways. There's a lot of digital disruptors out there. So they're looking to find the new solution that's going to shade off the competition, kind of skirt it, find the newest best thing before they can and find customer driven solutions rather than just cost driven solutions and other things like that. >> So when you say customer driven solution, let's dig into that a little bit more. What does that mean? And how is it actually, how does it manifest? >> Well, I think the customer can be a lot of different things to a lot of different people. In retail, it can be somebody walking into your store and banking, it can be somebody using an app. But what does that end consumer want? What's going to make their life easier and make them go to you versus another company? And that's really what companies need to be looking at. There's no one answer to anything. But it's a lot of thought-lead leadership to try to come up with something brand new, that is not going to be disrupted by the next Airbnb or Uber. >> So you are a CEO, Michael, talks a lot about digital transformation. >> Right. >> Right here in the security side of things. So we going to dig into that a little bit. But in terms of the evolution of digital transformation, generally and specifically, how people are rethinking security as a result, because we often say, what's the difference between a business and a digital business? Well, it's how they use data. Okay, well and that opens up a whole can of worms on security. So what are you seeing in terms of the evolution of the so called digital transformation, but specifically how it's affecting their posture towards security? >> Yeah, absolutely, because in a digital environment, customers are completely rethinking both how their infrastructure is deployed and how their applications are deployed. And so really, it's opening up whole new avenues for security threats to enter their environments. At the same time, there are so many individual security technologies and customers are really struggling with what are the right technology choices to make and then more importantly how to operate them effectively, how to implement appropriate security policies, how to actually monitor effectively for threats across the environment. So digital transformation is changing their business environment, but it's really completely opening up the sphere on the security side of the house. >> So Jake, we were talking and I had asked you what your favorite topics are, you said, smart city, IoT and connected cars. Sounds like a security nightmare. >> Yeah. >> But it's an opportunity as well for you guys. >> Absolutely. >> So you go in, what's the customer conversation like? I mean, pick one or all three, if you can generalize, in terms of I mean, these are all new things, right? It's the Wild West right now. What's customers mindset? Like you said, they don't want to get disrupted. They're looking at new opportunities. What are they looking at? How are you guys helping them? >> Well, it depends industry by industry. You know, when it comes to healthcare, we can help with remote telemedicine, operating medical equipment remotely. But again, that's going to bring in a whole bunch of new security threats, which Randy is going to be more than equipped to talk about. But I think securing that is really a big problem. When you start talking about massive IoT, you're talking about thousands and thousands of sensors out there in a smart city or oil mining gas utility, like they were talking about earlier today. You're talking about tons of different entry points, lots of different vulnerabilities. So that's definitely a huge issue for them. It's also a ton of new data that they don't know how to manage, that they don't know how to make sense out of, through artificial intelligence or other means. So for a company like us that really has strength in security, artificial intelligence, machine learning, as well as a strong background of data center, data lake management, helping them kind of figure out what data to use and how to use it most effectively. That's really where we shine. Cause we're not necessarily the company providing the hardware. We're not the company writing the software. But we're really the glue that integrates it all together, and brings all those multi solutions together. 'Cause in IoT, it's an ecosystem. It's not solution in a box. >> Let's dig into the Smart City concept. It's so fascinating. I've read up on the Las Vegas city of Las Vegas, which is been on the Cube. Done a lot to really transform that city. But to your point take about data, I think Chuck Robbins said this morning in the keynote that organizations are only really getting insight from less than 1% of their data. >> Right. >> It must be one of those where do we start? >> Right. >> So you are talking about working with municipalities on becoming smart cities and being able to apply some of your expertise and AI. Where do you start that conversation? >> Well, I mean, the terms over abused, I think data is a new oil, right? So if you don't know which data you're getting it from and you're only getting 10%, you're not doing a very good job as an oil producer, right? So our company is very good at identifying where the data is. 'Cause a lot of times, that's half the problem, is finding where that data resides, getting it into a place where you can actually ingest it, and then actually analyze it and get something useful out of it. Companies typically don't know where all their data is, they don't know how to analyze it and they definitely don't know how to turn it into something useful. So that's something DXC does across the board. >> What about the partnership with Cisco? So Cisco, obviously, it's got the networks, it's got, you know, packets flying around. It's got to secure those. What's the partnership like? Are you leveraging their products? I'm sure you are. You guys use everybody's products. >> Right. >> What's the partnership like? And what specifically are you doing in the security area Randy? >> Yeah, so in terms of the partnership with Cisco, we're certainly looking in several areas frankly, because right, we're looking with our clients at a solution letter approach, right. And that's one of the things that we like with Cisco is the broad portfolio meshes with our broad portfolio. So certainly key areas of focus for us right now are in the Unified Communication space and how we're helping with collaboration for our clients, but also in the security area, technologies, such as Cisco stealth watch, which is helping provide more visibility to what's happening in networks today. Because more and more our view is that security as we were just talking about, even in the IoT space becomes more of an analytics exercise. It's less about really being able to detect what you already know, it's really about being able to drive detection from the unknown. And so the more data that we can get, the more visibility into network environments the better. >> How do you work with Cisco? 25% of Cisco's revenue is they called services. So, where do they leave off? I mean they're a product company. You guys are a services firm, but they have services. >> Right. >> How do you interact with them? You don't compete, I presume. At least there's maybe some overlap. But, where do they leave off and you guys pick up? >> Yeah, so certainly, we're not competing with Cisco from a services perspective. We're certainly relying on Cisco services for hardware and professional support around their technology. We're really there to provide overall solution design, architecture installation and we'll leverage Cisco professional services where that's appropriate. And then we provide managed services on the back end as well. >> So you're saying their role is to make sure it's architected properly and it's working, in the way it's promised. Your role is to say it my way and you can correct me is help the customer figure out how to apply those technologies to create business value. >> Well, exactly and also typically in a client solution. Cisco maybe one of several technologies that are involved in a broader solutions-- >> you got to make it all work together tomorrow-- >> And part of our role is to act as that integrator to bring the core Cisco elements with the DXC services and-- >> So your jobs getting harder and harder and harder. >> Fully it is. It's a security perspective. >> Dave: As a consumer things are getting easier, right? Oh, yeah, Google, Facebook, Instagram is so easy. But the back end with, you know, cloud and DevOps, the pace of change. How have you seen that affect your business? How are you dealing with that rapid change? >> Yeah, so I think that from a couple of perspectives here. One is that it's changing how we go about the process in terms of developing services and capabilities for our clients. Just as Agile has taken over actually in the application space, It's really driving how we think about actually developing offerings now around getting technology out into the market more quickly, evolving and growing capability from there. And so really, it's all about how we get proof of value for our clients quickly by getting technology into their hands as quickly as possible. >> Lisa: So let's talk about some of these waves of innovation Cisco was talking about this morning. Talking about this explosion of 5G, Wi-Fi 6 being able to have this access that works really well indoors outdoors, how that's changing even Jake you know, consumer demand. What opportunities, and Jake I'll start with you, what opportunities and some of the things that Cisco was talking about with respect to connectivity, AI with GPUs being everywhere, edge mobile, architectures becoming so a Morpheus opportunity for DXC to help customers really not just integrate the technologies but to excel and accelerate themselves to define new services, new business models. What's your differentiation point there? >> I mean, our main differentiation point from DXC is agnostic to the technology. We really specialize in being vendor agnostic, finding the best of breed companies out there and integrating it into our portfolio and offering it to our clients. If our client wants Azure, we're not going to try to sell them on Google Cloud. If they want one or the other, we're going to be hand in hand with the customer either way. With these new technologies that come around, it's just going to open the doors for so many new types of business, so many more disruptive businesses. No matter what comes along our goal is to have that portfolio in hand, which Cisco rounds out to be able to offer to our over 6000 enterprise clients. So we need to be able to manage every shape, size, variety, industry, anything you can think of. >> What's the trend? Is the trend, yeah, we want as you say, okay, we'll make it make it work for you or is the trend like, you guys figure it out. We're not sure what the right fit is. How much of that is going on? >> I'd say you probably see 50 50. (Jake laughs) >> I think we're seeing a lot of that. Certainly as clients are migrating applications to the cloud. They may be starting with a particular cloud platform, but clients are really frankly fairly agnostic in terms of the cloud platform they're migrating to. They're taking advantage of more and more SAS applications. So one of the trends that we're definitely seeing is how to address client security concerns in a hybrid cloud environment because that's more and more what we expect the future to be, even if clients are focusing on a particular cloud platform as their starting point today. >> So as data is traversing the network and one of the one of the things that I heard this morning from Chuck Robbins keynote was that the common denominator as all of these changes and waves in innovation are coming is the network. Data is traversing the network. Given that is a given and there's only going to be more and more data and more connected devices, more mobile data traffic. Randy question for you. How can DXC, how can you help customers leverage your expertise and say security and AI, as you mentioned, to extract more value from their data and allow them to become far more secure as the it's no longer acceptable, you can't just simply put a firewall around a perimeter that has so many a Morpheus points? >> Yeah and absolutely. And as we mentioned, with all of the data that's available today, it really becomes more of an analytics problem. And one of the investments that the DXC is making is specifically in our security platform that allows us to ingest data from pretty much any infrastructure data source and be able to leverage capabilities to provide analytics, machine learning and automation on top of that, to help clients leverage the power of the data and specifically from a security perspective, not just drive detection, because that's interesting. The question I get from clients is well now, what do I do about it? >> Right. >> And we're leveraging investment, our platform automation is actually to begin to take automated actions on behalf of our clients in order to solve security problems. >> Excellent, guys. Well, thank you so much, Jake, and Randy for stopping by the Cube and talking with Dave and me about what you guys are doing at DXC. The next time we'll have to talk about connected cars. >> Sure. >> Thank you. >> Alright. For Dave Vellante I'm Lisa Martin, you're watching the Cube live from Cisco Live in sunny San Diego. Thanks for watching. (techy music)
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Brought to you by Cisco and its ecosystem partners. Jake, great to have you on the program. And Randy Redman, the director of Glad to be here. and how is the DXC helping knock him out of the park? on the ground business to now a lot of things in the cloud. So when you say customer driven solution, and make them go to you versus another company? So you are a CEO, Michael, But in terms of the evolution of digital transformation, and then more importantly how to operate them effectively, and I had asked you what your favorite topics are, So you go in, what's the customer conversation like? that they don't know how to make sense out of, But to your point take about data, and being able to apply some of your expertise and AI. and they definitely don't know how to turn it What about the partnership with Cisco? Yeah, so in terms of the partnership with Cisco, How do you work with Cisco? But, where do they leave off and you guys pick up? We're really there to provide is help the customer figure out how to apply that are involved in a broader solutions-- It's a security perspective. But the back end with, you know, cloud and DevOps, in the application space, not just integrate the technologies but to excel and offering it to our clients. or is the trend like, you guys figure it out. I'd say you probably see 50 50. the future to be, and one of the one of the things that I heard this morning and be able to leverage capabilities to provide analytics, in order to solve security problems. with Dave and me about what you guys are doing at DXC. from Cisco Live in sunny San Diego.
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Raphael Meyerowitz, Presidio & Jake Smith, Intel | Microsoft Ignite 2018
>> Live from Orlando, Florida. It's theCUBE. Covering Microsoft Ignite. Brought to you by Cohesity, and theCUBE's Ecosystem partners. >> Welcome back, everyone, to theCUBE's live coverage of Microsoft Ignite here in the Orange County Civic Center in Orlando, Florida. I'm your host, Rebecca Knight, along with my cohost, Stu Miniman. We are joined by Raphael Meyerowitz, he is the VP Office of the CTO at Presidio, And Jake Smith, who is the Director Data Center Solutions and Technologies at Intel. Thank you both so much for coming back on theCUBE. You're both CUBE alums. >> Thank you for having us. >> It's great to be back. >> So, I want to start by laying out for our viewers, why you're here, and if you're part of the Microsoft ecosystem: Intel, Cisco, Dell and others. Can you explain a little bit, to our viewers, the roll you play in this ecosystem. >> Well, for us, Microsoft is a long time partner. I mean, it's pretty well documented, we don't want to go there today, but at this particular event we're announcing a bunch of new product solutions. We're announcing new technology capabilities. And at four PM we're going to announce some world record results, for performance with an operating system in an application environment. So it's a very exciting time for Intel to be a part of this event. >> Well, this is quite a tease. (giggles) Can you give us a little-- >> You're going to have to wait 'til four PM. I will say, it has to do with Windows Server. It has to do with Xeon scale of a processor family. And, our future Optane products. >> Well, so, these are all great lead ins. And, before the cameras were rolling we were talking about all of these things. You want to go through, a little bit, where we are with each of those businesses? >> Yeah, at Presidio, we've mostly been partnering with Intel for a long time. And one of the things that we've seen also, is how Intel has developed their ecosystem of partners. The software, like today, if you look at today what was in our today with desktop as a service with citrix. That's something that we have been involved in, probably, for about 10 years. And now we actually seen that come to market. We're not just, the control plane is in the cloud. But, the actual, virtual desktops are in the cloud. And, we think that that's going to be a really good viable options for our customers with Office 365. >> Raph, maybe expand on that a little bit for our audience. You know, one of the things I always say is you talk in this multi-cloud heterogeneous world. You want to follow the apps. You want to follow the data. Well, you know, the desktop is part of where those applications and data live. So, how does that, you know, tie into all the cloud stuff we've been talkin' about, the last few years? >> So, for a lot of customers, one of the reasons they move to cloud is really for simplicities sake, alright. When you look at the desktop, the desktop is really not necessarily being the most simple thing in the world. Whether it's virtual, or whether it's physical desktop. By having the control plane in the virtual desktop in the cloud, where you can consume it with Office 365. And also through Microsoft. And you can buy it through a single entity. Customers are already going to see a lot of value in that. And we think it's really going to play in the market really, really well. Upper Enterprise customers and some Healthcare customers may take a little bit more time to adapt to. >> Jake, one of the things we talk, for years, we talked about people did their upgrades based on the tick-tock of the Intel fees there. >> Correct. >> Now we're talkin' about things like, you know, Windows as a service, going Evergreen. Maybe, how does that relationship, the old traditional Wintel versus the cloud era. Upgrades. You're talkin' about the new latest generation. How do we think about that? >> You know what, I'm not going to use that, the merged term, because that's, you know. The work that Windows does on Xeon scalable processor family has been amazing. But, typically, we've done a two to three year cycle on a server release. With our new road map, which we announced in August, which you were there for, so thank you. We're actually going to release a new CPU every year. We're releasing a new CPU every year because we have to deal with the fact that cloud customers, in Azure, want to have the availability to the latest and greatest technology, right now. And partners, like Presidio and Raph's team, have developed technologies, like Concierge, which he'll talk about, that give customers the ability to manage their hybrid cloud environments, both in the cloud and on premises. When you start giving customers that flexibility they want the choice to say, I want to deploy your latest Xeon scalable processor family, Skylake processors this year, and next year, I'm going to maybe skip a year before I deploy your next version. >> Yeah, thanks Jake. One of the things that we've done at Presidio, we've tried to innovate ourselves, and we listen to our customers, and we know where our customers pain points are. So, Presidio Concierge is something that we developed from the ground up, that provides both shared space applications, provides customers with the usage on their shared space applications, how they're consuming their licenses, and also provides them with an allessor sign, so the infrastructure's a service. A lot of customers, when you talk about multi cloud, it doesn't always necessarily always mean the Harper scalers, right. It could mean shared space products, as well. So, we developed this product from the ground up in combination with Intel, and it's something that our customers are starting to use a lot, and we think that there's going to be a great grow in their first product. Some of the features that we actually give to our customers are actually for free, because we know that our customers are really battling with figuring out their usage patterns, internally. >> Well, I want to hear about those pain points. What were the problems that you were trying to solve with Concierge? >> So, some of the pain points, you know, we have customers today that get invoices from some of the public cloud companies or their service providers or with their infrastructures service. And the invoices are 50 pages long. They can never actually figure out what their true costs are. So we, through a shared space platform, that we developed from the ground up, we can provide customers with all of those metrics around their licenses. Plus, also, their usage around infrastructure as a service, as well. >> And, what has demand been like? >> The demand's been really good. Actually, when we launched product about two, three months ago, we were already at 20 customers. And we've seen a lot of interest. Presidio has about 7700 customers nationally, that we call on today. And we've grown tremendously, we have about a three billion dollar infrastructure partner today that provides both on premises and public cloud services. >> Yeah, I like, you brought up the fact that customers are looking for simplicity. Unfortunately, today, cloud is no longer simple. You know, I would say if you said, okay, If I went to my server vendor of choice and wanted to configure something, versus I went to my cloud vendor of choice and try to configure something, cloud might even be more challenging for somebody to do. But, one of the areas that we're trying to help customers get some simplicity back, is if you look at solutions like Azure Stack. So, Rebecca and I interviewed Jeffrey Snover earlier today, and that was the goal they had, was to give, kind of, that operational model and even some of the services from Azure and put them in my data center. Was wondering if Intel and Presidio are both partnering with Microsoft on this. What are you seeing, what are you hearing from customers? Any proof points as to how the roll outs are going, on there? >> We at Presidio, we are one of the first Azure Stack partners. Probably, about a year and a half ago, when it was actually announced and when it went, yeah, I think it was June of last year, and we partnered with Cisco, Dell, and also HP in the space, and we seen demand from our customers creep up. Single node solutions. We've seen demand with Single node PLC solutions are being deployed today. And then, in the public sector, we're also starting to see customers that are interested in it because it will provide them with a gateway to the public cloud in the future. >> Yeah, we're seeing the exact same thing. Obviously, we've been partnering together for some time. The beauty of Azure Stack is it's optimized for Xeon scalable processor family, as well as Intel Optane technologies, both the SSDs and in the future, our persistent memory capabilities. What we like in our work that we've done on Azure Stack and Azure Stack development, is that customers have had a lot of releases to begin to determine where Azure Stack's going to fit in their overall portfolio. And that's how you really have to look at Azure Stack, is how do you manage your portfolio between the cloud and on premises. Azure Stack is a great tool for that. >> You know, leading up to the release of Azure Stack, I talked to a number of service providers that had pent up demand. Leading up to this show, I was hearing a lot of non-North American interest. Can you give us any characterization as to how the roll out's going? >> Yeah, I think when you look at non-North American interest, there's a lot of localization, that has to take place in a lot of those countries. Maybe there's not actually an Azure, a public cloud Azure in those countries today, which is something that Microsoft is building towards. So, customers want to get used to their API's, they want to keep their data local. And when they're the same API's, on premises versus in the public cloud for all of their applications. And that's why I think you see, especially in Europe, as an example, a lot of countries in Europe where actually, data sovereignty's a big issue, alright. The data's not allowed to leave the country that they're actually in. And the demand, I think will, I always say, Microsoft, version two or version three. They always get it right. I mean, we've seen this time and time again. They've proven to us, they get this right all the time. >> I want to follow up on something you were just talking about, though with, sort of, risk management being a really big, hot opportunity. The next generation of risk management and mitigation. Can you talk a little bit about what you're doing there, and what you're hearing from customers? >> Yeah, so, Presidio developed the next generation risk management framework, called NGRM. So, we found we do a lot of security with Cisco, Palo Alto. We have a lot of security vendors out there that we deal with, but what our CIO's were really looking for is they were looking for a single dashboard that could actually provide them with a scorecard: Green, Yellow, or Red. Basically saying this is where we're at in our security strategy and this is what we need to remediate right away. They can take that to their board, they can also use that internally for all of their CSO's and also all their internal IT infrastructure personnel that they have. So, it's something that we've seen customers adopt, because it provides that analysis and the remediation and it's not necessarily tied to a specific product. Again, this is a shared space platform that we developed from the ground up, because our customers are always saying, "Well, there's always security vulnerabilities. "How can we constantly check on this?" Right? And it doesn't matter whether you're running Azure, whether you have on-premises solutions, or whether you have some other cloud provider, we can provide that holistic view for customers today. >> One of the announcements that I think surprised everyone. I mean, things like Server 2019, we all expect. The open data initiative, the commentary that we had is if you talk about digital transformation. I mean, Microsoft, Adobe and SAP. Two companies at the center of it. What does it mean? When will customers see the benefits of this? And any commentary of digital transformation in general would be great. >> Well, typically, we've been involved in a lot of these open standards, and they typically take three to five years to work their way all the way through the system and build the proper ecosystem and standards. And then work their way into the product lines. I think, in this particular instance, there is a driver. We talked about the driver of cloud and why we, we Intel, are now producing chips every year, and you're not waiting for the three year release cycle. Well, the open data initiative, I think, falls into that camp. I think you're going to see an escalated transition to the open data initiative, because people have to be able to move their workloads. Presidio recognized it very early on in the process. We've been working with them for some time. But that's one of the values that they bring to customers, is their ability to do that. But, more and more customers and more and more data are being stretched and there has to be compatibility between file systems, file format, and data classification. The open data initiative is a start in that direction. >> Yeah, I mean, one of the examples that I could give you also is we always talk about IT transformation. We have a large customer that's actually a fleet truck company that underwent IT transformation, and they came to us and they said that they actually needed telematics on the trucks in the fleet of trucks. And the reason was because a lot of these trucks are breaking down and they would send it to a mechanic and the mechanic would diagnose it. So, we actually created, in partnership with Intel and with Microsoft, this telematic platform that actually can provide the customer, in real time, with what issues they actually have with the truck. And it saves the customer a lot of money. That's the type of information that customers are looking for. This customer has on premises data, plus, also in the public cloud, and I think stretching it and providing analytics around that is really important. >> And is it possible to take away the silos? I mean, you seem to be an optimist here. >> I'm very optimistic that we can take away the silos, but I'm also realistic. The only way to take away the silos is to develop new applications, new capabilities. And as my friends in Windows Server Team will tell you, we spend a lot of time trying to figure out, how do we use virtualization and container technologies to take old legacy data and carry it forward onto new modern IT infrastructure. And when you can do that, then you can extract value from the data. If you can not take it from an old, antiquated infrastructure to a new infrastructure as Presidio has done, you stranded the data. And that's where you have those silo breakdowns. So, I think we're developing the tools, but we're not all the way there. >> Yeah, you look at Windows 2019 coming out, there's Linux support in Windows 2019. Who would ever think that Microsoft would be releasing Linux support. >> Microsoft loves Linux. >> Microsoft loves Linux now, right? >> And they will in get it. >> And they'll get it now as well. Microsoft is really developed their ecosystem. Our partners also around the open API's and what they've been doing over the past few years. And I think customers are really starting to embrace that. And you look at even another feature that's coming with Windows 2019 with Storage Spaces Direct. Right, I think Microsoft, this is really going to be their entry into the Apple convert space. Customers are going to start building, they'll have to converge platform based on Windows 2019 Data Center. >> Wondering if you can give a little more color here, Raph. You and I lived through, kind of converged and hyperconvergence, when we wrote our original research at Wikibon, it was VMware is the one that's going to get everybody talking about it, but the one eventually that will be very important here is Microsoft. 'Cause, Microsoft owns the apps. They've got the operating systems, so absolutely, they can be critical in the HCI space. What are they doing and how does Presidio and partners go to market with this? >> So, I mean, when you look at Windows 2016, Windows 2016 was really the first iteration of Storage Spaces Direct. Windows 2019 has really improved upon that, and we're starting to see customers become more interested in that. The reason is because customers want a single platform that they can easily manage with a single operating system. So, there used to be the war, as you mentioned Stu, between VMware and Harper-V. ESXi and Harper-V. I don't really see that being talked about anymore. It's more around the features and the robust features that customers can actually get on as quickly as possible. I don't know if you have anymore. >> Well Raph, you're absolutely right on. I think people have taken virtualization for granted. We added virtualization technology in Xeon in 2006 and they've sort of taken it for granted. Obviously, VMware is a big partner for both Microsoft and Intel, but the reality is is that in a hyper convergent environment, you need a file system, you need an operating system, and you need apps. And Microsoft has all that capability. As you'll hear at four o'clock, we announce world record numbers and it's spectacular. And the reason for it is in our last version of Windows Server 2016, we delivered 16 million IOP's in a hyper converged environment. That got Raph and his team off the table saying, okay, you guys are legitimate. You have a legitimate platform now. But it's not good enough. We think this new instantiation that we've already started to announce in Windows 2019, and Jeff Wolsey announced it earlier today and started talking about the features in Project Honolulu. We think those kind of transitions are what it's going to take for Enterprise customers to begin to break down those silos that you discussed, and really start to look at their data holistically, build data lakes that can scale, and build frameworks that are, I don't even want to use the term convergent anymore, but hyper scalable. >> Yeah, I mean, to tie into that, right. You look at what Intel has developed around Optane and some of the storage platforms that they've come out with. 10 years ago? Intel wasn't really known as a storage company, right? But, you look at all the storage vendors out there today, they really are putting Intel aside. And when you start looking at what Storage Spaces Direct is going to deliver and some of the robustness around Optane, we really think that it's going to be something our customers are going to embrace with Windows 2019 and future versions and sequels. >> So, Raph, I got to give Presidio a lot of credit, though. We launched a program called Intel Select Solutions, and it really allowed us to take Windows and Storage Spaces Direct and create a solution that included both the CPU, the networking, the SSD's and the memory. And Presidio has led that. And so because we have these Intel Select Solutions for Storage Spaces Direct with Presidio, we have the flexibility now to give customers package solutions that are pre-configured. >> Great. Well, Jake and Raphael, thank you so much for coming on theCUBE. It was great talking to you. >> Thank you very much. >> I'm Rebecca Knight, for Stu Miniman, we will have more of theCUBE's live coverage of Microsoft Ignite coming up just in a little bit. (light tehcno music)
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Brought to you by Cohesity, he is the VP Office of the CTO at Presidio, the roll you play in this ecosystem. to be a part of this event. Can you give us a little-- It has to do with Xeon scale of a processor family. And, before the cameras were rolling And one of the things that we've seen also, You know, one of the things I always say is in the cloud, where you can consume it with Office 365. Jake, one of the things we talk, for years, we talked Now we're talkin' about things like, you know, that give customers the ability Some of the features that we actually give to solve with Concierge? So, some of the pain points, you know, that we call on today. that operational model and even some of the services and we partnered with Cisco, Dell, and also HP in the space, And that's how you really have to look at Azure Stack, I talked to a number of service providers And the demand, I think will, I always say, Can you talk a little bit about what you're doing there, because it provides that analysis and the remediation The open data initiative, the commentary that we had and build the proper ecosystem and standards. Yeah, I mean, one of the examples that I could give you And is it possible to take away the silos? And that's where you have those silo breakdowns. Yeah, you look at Windows 2019 coming out, And I think customers are really starting to embrace that. and partners go to market with this? So, I mean, when you look at Windows 2016, to begin to break down those silos that you discussed, and some of the storage platforms that included both the CPU, the networking, thank you so much for coming on theCUBE. we will have more of theCUBE's live coverage
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Jaspreet Singh, Druva & Jake Burns, Live Nation | Big Data SV 2018
>> Narrator: Live from San Jose, it's theCUBE. Presenting: Big Data Silicon Valley. Brought to you by SiliconANGLE Media, and its ecosystem partners. >> Welcome back, everyone, we're here live at San Jose for Big Data SV, Big Data Silicon Valley. I'm John Furrier, cohost of theCUBE. We're here with two great guests, Jaspreet Singh, founder and CEO of Druva, and Jake Burns, VP of Cloud Services of Live Nation Entertainment. Welcome to theCUBE, so what's going on with Cloud? Apps are out there, backup, recovery, what's going on? >> So, we went all in with AWS, and late 2015 and through 2016 we moved all of our corporate infrastructure into AWS, and I think we're a little bit unique in that situation, so in terms of our posture, we're 100% Cloud. >> John: Jaspreet, what's going on with you guys in the Cloud, because we've talked about this before, with a lot of the apps in the cloud, backup is really important. What's the key thing that you guys are doing together with Live Nation? >> Sure, so I think the notion of data is now pretty much everywhere. The data is captured, controlled in data center, now it's getting decentralized into getting into apps and ecosystems, and softwares and services deployed either at the edge or in the Cloud. As the data gets more and more decentralized, the notion of data management, bead backup, BD discovery. Anything has to get more and more centralized. And we strongly believe the epicenter of this whole data management has to move to Cloud. So, Druva is a size based provider for data management. And we work with Live Nation to predict the apps not just in the data center. But, also at the edge and also the Cloud data center. The applications deployed in the Cloud, be it Live Nation or Ticketmaster. >> And what are some of the workloads you guys are backing up? That's with Druva. >> Yeah so, it's pretty much all corporate, IT applications. You know, typical things you'd find in any IT shop really. So, you know, we have our financial systems and we have some of our smaller ticketing systems and you know, corporate websites. Things of that nature. So, it's like we have 120 applications that are running and it's just really kind of one of everything. >> We were talking before we came on camera about the history of computing and the Cloud has obviously changed the game. How would you compare the Cloud as a trend relative to operationalizing the role of data and obviously GDPR, Ransomware. These are things that now with the perimeter gone. There's worries. So now, how do you guys look at the Cloud? So Jake, I will start with you. If you can compare and contrast, where we have come from and where we are going. Role of the Cloud. Significant primary, expanding. How would you compare that? And how would you talk to someone who says Hey I'm still in the data center world? What's going on with Cloud? >> Well, yeah, it's significant and it's expanding, both. And you know, it's really transforming the way we do business. So you know just from a high level, things like shortening the time to market for applications, going from three to six months just to get a proof of concept started to today, you know, in the Cloud. Being able to innovate really by trying things trying to... we try 20 different things, decide what works, what doesn't work. And at very low cost. So, it allows us to really do things that just weren't possible before. So, also, we we move more quickly because, you know, we're not afraid of making mistakes. If we provision infrastructure and we don't get it right the first time, we just change it. You know, that's something that we would just never be able to do previously in the data center. So to answer your question, everything is different. >> And as a service model's been kind of key. Is the consumption on your end different like I mean radically different? Like give an example of like how much time would be saved or taken to use other the traditional approaches. >> Oh for sure. You know, in the role of IT has completely changed because you know, instead of worrying about nuts and bolts and servers and storage arrays and data centers. You know, we could really focus on the things that are important to the business. You know, those things delivering results for the business. So, bringing value, bringing applications online and trying things that are going to help you know, us do business rather than focusing on all the minutiae. All that stuff's now been outsourced to Cloud providers. So, really, we kind of have a similar head count and staff. But, we are focused on things that bring value rather than things that are just kind of frivolous. >> Jaspreet, you guys have been very successful startup growing rapidly. The Cloud been a good friend that trend is your friend with the Cloud. >> What's different operationally that you guys are tapping into? What's that tail wind for Druva that's making you guys successful? And is it the ease of use? Is it the ease of consumption? Is it the tech? What's the secret to success with Druva? >> Sure, so, we believe cloud is a very big business transformation trend more than a technology trend. It's how you consumer service with a fixed SLA, with a fixed service agreement across the globe. So, it's ease of consumption. It's simplicity of views. It's orchestration. It's cost control. All those things. So, our promise to our customers is the complexity of data management, backups, archives, data production, which is a risk mitigation project. You know, can be completely abstracted by a simple service. For example, you know, Live Nation consumers, consumer drove a service through Amazon Marketplace. So, think about consuming a critical service like data management through simplicity of marketplace, pay as you go, as you consume the service. Across the globe. In the US, in Australia, and Europe. And also, helps the vendors like us to innovate better. Because we have a control environment to understand how different customers are using the service and be able to orchestrate better security pusher, better threat prevention, better cost control. DevOps. So, it improves the pusher of the service being offered and helps the customer consumer. >> You both are industry veterans by today's standards unless you're like 24 doing some of the cryptocurrency stuff that, you know, doesn't know the old IT baggage. How would you guys view the multi-Cloud conversation? Because we hear that all the time. Multi-Cloud has come up so many times. What does it mean? Jake, what does multi-Cloud actually mean? Is it the same workload across multiple Clouds? Is it the fact that there is multiple Clouds? Certainly, there will be multiple Clouds? But, so, help us digest what that even means these days. >> Yeah, that's a great question and it's a really interesting topic. Multi-Cloud is one of those things where, you know, there's so many benefits to using more than one Cloud provider. But, there are also a lot of pitfalls. So, people really underestimate the difference in the technology and the complexity of managing the technology when you change Cloud providers. I'm talking primarily about infrastructure service providers like Amazon web services. So, you know, I think there's a lot of good reasons to be multi-Cloud to get the best features out of different providers, to not have, you know, the risk of having all your data in one place with one vendor. But, you know, it needs to be done in such a way where you don't take that hit in overhead and complexity and you know, I think that's kind of a prohibitive barrier for most enterprises. >> And what are the big pitfalls that you see? Is it mainly underestimating the stack complexity between them or is it more of just operational questions? I mean what is the pitfalls that you've observed? >> Yeah, so, moving from like a typical IT data center environment to public Cloud provider like AWS. You're essentially asking all your technical staff to start speaking in a new language. Now if you were to introduce a second Cloud provider to that environment, now you're asking them to learn a third language as well. And that's a lot to ask. So, you really have two scenarios where you can make that work today without using a third party. And that's ask all of your staff to know both and that's just not feasible. Or have two tech teams. One for each Cloud platform. That's really not something businesses want to do. So, I think the real answer is to rely on a third party that can come in and abstract one of those Cloud complexities Well, one of those Cloud providers out. So, you don't have to directly manage it. And in that way, you can get the benefit of being multi-Cloud, that data protection of being multi-Cloud. But, not have to introduce that complexity to your environment. >> To provide some abstraction layer. Some sort of software approach. >> Yeah, like for example, if you have your primary systems in AWS, and you use a software like Druva Phoenix to backup your data and you put that data into a second Cloud provider. You don't have to an account with that second Cloud provider. You don't have to have the risk of associating without a complexity associated without that is I think is a very >> And that's where you're looking for differentiation. We look at venues, say hey don't make me work harder. >> Right. >> And add new staff. Solve the problem. >> Yeah, it's all about solving problems right? And that's why we're doing this. >> So, Druva talk about this thing. Because we talked about it earlier about To me we could be oh we're on Azure. Well, they have Office 365 of course they're going to have Microsoft. A lot of people have a lot going on and AWS. So, maybe we're not there at the world where you can actually use provision across Clouds, the same workload, It would be nice to have that someday if it was seamless. But, I think that's might be the nirvana. But at the end of the day, an enterprise might have Office 365 and some Azure. But, I got some mostly Amazon over here I'm doing a lot of development on and doing a DevOps, and I'm on-prim. How do you talk to that? Because that's like you got to backup Office 365, you got to do the on-prim thing, you got to do the Amazon thing. How do you guys solve that problem? What's the conversation? >> Absolutely. I think over time we believe best of breed will win. So, people will deploy different type of cloud for different workloads. Pete's has hosted IaaS or platform like PaaS. When they do that, when they host multiple services, softwares to deploy services. I think its hard to control where the data will go. What we can orchestrate or anybody can orchestrate is the centralizing the data management part of it. So, Druva has the best pusher, has the best coverage across multiple heterogeneous Cloud breed. You know. Services like Office 365, Box, or Saleforce or B platforms like S3 or Dynono DB through our product called Apollo or hosted platforms like what Live Nation is using through our Phoenix product line. So getting the breadth of coverage, consistency of policies on a single platform is what will make enterprises adopt what's best out there without worrying about how you build abstraction for data management. >> Jake, what's the biggest thing you see people who are moving to the Cloud for the first time? What are they struggling with? Is it the idea that there's no perimeter? Is it staff training? I mean what are some of the as people move from Test Dev and or start to put in production the Cloud? What are some of the critical things they should think about? >> Yeah, there are so many of them. But first, really, its just getting buy in, you know, from your technical staff because, you know, in an enterprise environment you bring in a Cloud provider it's very easily framed to hold as if we're just being outsourced right? So, I think getting past that barrier first and really getting through to folks and letting them know that really this is good for you. This is not bad for you. You're going to be learning a new skill, very valuable skill, and you're going to be more effective at your job. So, I think that's the first thing. After that, once you start moving to the Cloud, then, the thing that becomes apparent very quickly is cost control. So, you know, the thing with public Cloud is you know, before you had this really kind of narrow range of what IT could cost. Now with the traditional data center, now we have this huge range. And yes, it can be cheaper than it was before. But, it can also be far more expensive than it was before. >> So, service is sprawled or just not paying attention? Both? >> Well, you essentially you're giving your engineers a blank check. So, you need to have some governance and, you know, you really need to think about things that you didn't have to think about before. You're paying for consumption. So, you really have to watch your consumption. >> So, take me thorough the mental model of D duplication in the Cloud. Because I'm trying to like visualize it or grok it a little bit. Okay, so, the Cloud is out there, data's everywhere. And do I move the compute to the data? How does the backup and recovery and data management work? And does D Doup change with Cloud? Because some people think I got my D Doup already and I'm on premise. I've been doing these old solutions. How does D Doup specifically change in the Cloud or does it? >> I know scale changes. You're looking at, you know, the best D Doup systems, if you look historically, you know, were 100 terabyte, 200 terabyte, Dedup indexes, data domain. The scale changes, you know, customers expect massive scale in Cloud. Our largest customer had 10 perabyte in a single Dedup index. It's 100x scale difference compared to what traditional systems could do. Number two, you could create a quality of service which is not really bound by a fixed, you know, algorithm like variable lent or whatever. So, you can optimize a Dedup very clearly for the right workload. The right Dedup for the right workload. So, you may Dedup off of 365 differently than your VMware instances, compared to your Oracle databases or your Endpoint workload. So, it helps you that as a service business model helps you create a custom, tailored solution for the right data. And bring the scale. We don't have the complexity of scale. But, to get the benefit of scale. All, you know, simply managing the cloud. >> Jake, what's it like working with Druve? What's the benefit that they bring to you guys? >> Yeah, so, specifically around backups for our enterprise systems, you know, that's a difficult challenge to solve natively in the Cloud. Especially if you're going to be limited to using Cloud native tools. So, it's really it's a really perfect use case for a third party provider. You know, people don't think about this much but in the old days, in the data center, you know, our backups went offsite into a vault. They were on tapes. It was very difficult for us to lose those or for them to be erased accidentally or even intentionally. Once you go into the Cloud, especially if you're all in with the Cloud, like we are. Everything is easier. And so, accidents are easier also. You know, deleting your data is easier. So, you know, what we really want and what a lot of enterprises want. >> And security too is a potential >> Absolutely, yeah. And so, what we want is we want to get some of that benefit, you know, back that we had from that inefficiency that we had beforehand. We love all the benefits of the Cloud. But, we want to have our data protected also. So, this is a great role for a company like Druva to come in and offer a product like Phoenix and say, you know, we're going to handle we're going to handle your backups for you essentially. So, you're going to put it in a safe place. We're going to secure it for you. And we're going to make sure it's secure for you. And doing it software is a service like Druva does with Phoenix. I think is the absolute right way to go. It's exactly what you need. >> Well, congratulations Jake Burns, Vice President in Cloud services. >> Thank you. >> At Live Nation entertainment. Jaspreet Singh, CEO of Druva, great to have you on. Congratulations on your success. >> Thank you. >> Inside the tornado called Cloud computing. A lot more stuff coming. More CUBE coverage coming up after this short break. Be right back. (electronic music)
SUMMARY :
Brought to you by SiliconANGLE Media, Welcome to theCUBE, so what's going on with Cloud? So, we went all in with AWS, What's the key thing that you guys are doing and services deployed either at the edge or in the Cloud. you guys are backing up? So, you know, we have our financial systems And how would you talk to someone who says to today, you know, in the Cloud. Is the consumption on your end different on the things that are important to the business. Jaspreet, you guys have been very successful So, it improves the pusher of the service being offered that, you know, doesn't know the old IT baggage. to not have, you know, the risk And in that way, you can get the benefit To provide some abstraction layer. and you put that data into a second Cloud provider. And that's where you're looking for differentiation. Solve the problem. And that's why we're doing this. Because that's like you got to backup So, Druva has the best pusher, So, you know, the thing with public Cloud is So, you really have to watch your consumption. And do I move the compute to the data? the best D Doup systems, if you look historically, So, you know, what we really want to get some of that benefit, you know, back in Cloud services. Jaspreet Singh, CEO of Druva, great to have you on. Inside the tornado called Cloud computing.
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Jay Bretzmann & Philip Bues, IDC | AWS re:Inforce 2022
(upbeat music) >> Okay, welcome back everyone. CUBE's coverage here in Boston, Massachusetts, AWS re:inforce 22, security conference. It's AWS' big security conference. Of course, theCUBE's here, all the reinvent, reese, remars, reinforced. We cover 'em all now and the summits. I'm John Furrier, my host Dave Vellante. We have IDC weighing in here with their analysts. We've got some great guests here, Jay Bretzmann research VP at IDC and Philip Bues research manager for Cloud security. Gentlemen, thanks for coming on. >> Thank you. >> Appreciate it. Great to be here. >> Appreciate coming. >> Got a full circle, right? (all laughing) Security's more interesting than storage, isn't it? (all laughing) >> Dave and Jay worked together. This is a great segment. I'm psyched that you guys are here. We had Crawford and Matt Eastwood on at HPE Discover a while back and really the data you guys are getting and the insights are fantastic. So congratulations to IDC. You guys doing great work. We appreciate your time. I want to get your reaction to the event and the keynotes. AWS has got some posture and they're very aggressive on some tones. Some things that we didn't hear. What's your reaction to the keynote? Share your assessment. >> So, you know, I manage two different research services at IDC right now. They are both Cloud security and identity and digital security, right? And what was really interesting is the intersection between the two this morning, because every one of those speakers that came on had something to say about identity or least privileged access, or enable MFA, or make sure that you control who gets access to what and deny explicitly. And it's always been a challenge a little bit in the identity world because a lot of people don't use MFA. And in RSA, that was another big theme at the RSA conference, MFA everywhere. Why don't they use it? Because it introduces friction and all of a sudden people can't get their jobs done. And the whole point of a network is letting people on to get that data they want to get to. So that was kind of interesting, but as we have in the industry, this shared responsibility model for Cloud computing, we've got shared responsibility for between Philip and I. (Philip laughing) I have done in the past more security of the Cloud and Philip is more security in the Cloud. >> So yeah. >> And now with Cloud operation Super Cloud, as we call it, you have on premises, private Cloud coming back, or hasn't really gone anywhere, all that on premises, Cloud operations, public Cloud, and now edge exploding with new requirements. It's really an ops challenge right now. Not so much dev. So the sec and op side is hot right now. >> Yeah, well, we've made this move from monolithic to microservices based applications. And so during the keynote this morning, the announcement around the GuardDuty Malware Protection component, and that being built into the pricing of current GuardDuty, I thought was really key. And there was also a lot of talk about partnering in security certifications, which is also so very important. So we're seeing this move towards filling in that talent gap, which I think we're all aware of in the security industry. >> So Jake, square the circle for me. So Kirk Coofell talked about Amazon AWS identity, where does AWS leave off, and companies like Okta or Ping identity or Cybertruck pickup, how are they working together? Does it just create more confusion and more tools for customers? We know the overused word of seamless. >> Yeah, yeah. >> It's never seamless, so how should we think about that? >> So, identity has been around for 35 years or something like that. Started with the mainframes and all that. And if you understand the history of it, you make more sense to the current market. You have to know where people came from and the baggage they're carrying, 'cause they're still carrying a lot of that baggage. Now, when it comes to the Cloud Service providers, they're more an accommodation from the identity standpoint. Let's make it easy inside of AWS to let you single sign on to anything in the Cloud that they have, right? Let's also introduce an additional MFA capability to keep people safer whenever we can and provide people with tools, to get into those applications somewhat easily, while leveraging identities that may live somewhere else. So there's a whole lot of the world that is still active, directory-centric, right? There's another portion of companies that were born in the Cloud that were able to jump on things like Okta and some of the other providers of these universal identities in the Cloud. So, like I said, if you understand where people came from in the beginning, you start to say, "Yeah, this makes sense." >> It's interesting you talk about mainframe. I always think about Rack F, you know. And I say, "Okay, who did what, when, where?" And you hear about a lot of those themes. So what's the best practice for MFA, that's non-SMS-based? Is it you got to wear something around your neck, is it to have sort of a third party authenticator? What are people doing that you guys would recommend? >> Yeah, one quick comment about adoption of MFA. If you ask different suppliers, what percent of your base that does SSO also does MFA, one of the biggest suppliers out there, Microsoft will tell you it's under 25%. That's pretty shocking. All the messaging that's come out about it. So another big player in the market was called Duo, Cisco bought them. >> Yep. >> And because they provide networks, a lot of people buy their MFA. They have probably the most prevalent type of MFA, it's called Push. And Push can be a red X and a green check mark to your phone, it can be a QR code, somewhere, it can be an email push as well. So that is the next easiest thing to adopt after SMS. And as you know, SMS has been denigrated by NIST and others saying, it's susceptible to man and middle attacks. It's built on a telephony protocol called SS7. Predates anything, there's no certification either side. The other real dynamic and identity is the whole adoption of PKI infrastructure. As you know, certificates are used for all kinds of things, network sessions, data encryption, well, identity increasingly. And a lot of the consumers and especially the work from anywhere, people these days have access through smart devices. And what you can do there, is you can have an agent on that smart device, generate your private key and then push out a public key and so the private key never leaves your device. That's one of the most secure ways to- >> So if our SIM card gets hacked, you're not going to be as vulnerable? >> Yeah, well, the SIM card is another challenge associated with the older ways, but yeah. >> So what do you guys think about the open source connection and they mentioned it up top. Don't bolt on security, implying shift left, which is embedding it in like sneak companies, like sneak do that. Very container oriented, a lot of Kubernetes kind of Cloud native services. So I want to get your reaction to that. And then also this reasoning angle they brought up. Kind of a higher level AI reasoning decisions. So open source, and this notion of AI reasoning. or AI reason. >> And you see more open source discussion happening, so you have your building maintaining and vetting of the upstream open source code, which is critical. And so I think AWS talking about that today, they're certainly hitting on a nerve, as you know, open source continues to proliferate. Around the automated reasoning, I think that makes sense. You want to provide guide rails and you want to provide roadmaps and you want to have sort of that guidance as to, okay, what's a correlation analysis of different tools and products? And so I think that's going to go over really well, yeah. >> One of the other key points about open source is, everybody's in a multi-cloud world, right? >> Yeah. >> And so they're worried about vendor lock in. They want an open source code base, so that they don't experience that. >> Yeah, and they can move the code around, and make sure it works well on each system. Dave and I were just talking about some of the dynamics around data control planes. So they mentioned encrypt everything which is great and I message by the way, I love that one. But oh, and he mentioned data at rest. I'm like, "What about data in flight? "Didn't hear that one." So one of the things we're seeing with SuperCloud, and now multi-cloud kind of as destinations of that, is that in digital transformation, customers are leaning into owning their data flows. >> Yeah. >> Independent of say the control plane aspects of what could come in. This is huge implications for security, where sharing data is huge, even Schmidt on stage said, we have billions and billions of things happening that we see things that no one else sees. So that implies, they're sharing- >> Quad trillion. >> Trillion, 15 zeros. (Jay laughs) >> 15 zeros. >> So that implies they're sharing that or using that pushing that into something. So sharing is huge with cyber security. So that implies open data, data flows. How do you guys see this evolving? I know it's kind of emerging, but it's becoming a nuanced point, that's critical to the architecture. >> Well, yeah, I think another way to look at that is the sharing of intelligence and some of the recent directives, from the executive branch, making it easier for private companies to share data and intelligence, which I think strengthens the cyber community overall. >> Depending upon the supplier, it's either an aggregate level of intelligence that has been anonymized or it's specific intelligence for your environment that everybody's got a threat feed, maybe two or three, right? (John laughs) But back to the encryption point, I mean, I was working for an encryption startup for a little while after I left IBM, and the thing is that people are scared of it. They're scared of key management and rotation. And so when you provide- >> Because they might lose the key. >> Exactly. >> Yeah. >> It's like shooting yourself in the foot, right? So that's when you have things like, KMS services from Amazon and stuff that really help out a lot. And help people understand, okay, I'm not alone in this. >> Yeah, crypto owners- >> They call that hybrid, the hybrid key, they don't know how they call the data, they call it the hybrid. What was that? >> Key management service? >> The hybrid- >> Oh, hybrid HSM, correct? >> Yeah, what is that? What is that? I didn't get that. I didn't understand what he meant by the hybrid post quantum key agreement. >> Hybrid post quantum key exchange. >> AWS never made a product name that didn't have four words in it. (John laughs) >> But he did reference the new NIST algos. And I think I inferred that they were quantum proof or they claim to be, and AWS was testing those. >> Correct, yeah. >> So that was kind of interesting, but I want to come back to identity for a second. So, this idea of bringing traditional IAM and Privileged Access Management together, is that a pipe dream, is that something that is actually going to happen? What's the timeframe, what's your take on that? >> So, there are aspects of privilege in every sort of identity. Back when it was only the back office that used computers for calculations, right? Then you were able to control how many people had access. There were two types of users, admins and users. These days, everybody has some aspect of- >> It's a real spectrum, really. >> Yeah. >> Granular. >> You got the C-suite, the finance people, the DevOps people, even partners and whatever. They all need some sort of privileged access, and the term you hear so much is least-privileged access, right? Shut it down, control it. So, in some of my research, I've been saying that vendors who are in the PAM space, Privilege Access Management space, will probably be growing their suites, playing a bigger role, building out a stack, because they have the expertise and the perspective that says, "We should control this better." How do we do that, right? And we've been seeing that recently. >> Is that a combination of old kind of antiquated systems meets for proprietary hyper scale, or kind of like build your own? 'Cause I mean, Amazon, these guys, Facebook, they all build their own stuff. >> Yes, they do. >> Then enterprises buy services from general purpose identity management systems. >> So as we were talking about knowing the past and whatever, Privileged Access Management used to be about compliance reporting. Just making sure that I knew who accessed what? And could prove it, so I didn't fail at all. >> It wasn't a critical infrastructure item. >> No, and now these days, what it's transitioning into, is much more risk management, okay. I know what our risk is, I'm ahead of it. And the other thing in the PAM space, was really session monitor. Everybody wanted to watch every keystroke, every screen's scrape, all that kind of stuff. A lot of the new Privileged Access Management, doesn't really require that. It's a nice to have feature. You kind of need it on the list, but is anybody really going to implement it? That's the question, right. And then if you do all that session monitoring, does anybody ever go back and look at it? There's only so many hours in the day. >> How about passwordless access? (Jay laughs) I've heard people talk about that. I mean, that's as a user, I can't wait but- >> Well, it's somewhere we want to all go. We all want identity security to just disappear and be recognized when we log in. So the thing with passwordless is, there's always a password somewhere. And it's usually part of a registration action. I'm going to register my device with a username password, and then beyond that I can use my biometrics, right? I want to register my device and get a private key, that I can put in my enclave, and I'll use that in the future. Maybe it's got to touch ID, maybe it doesn't, right? So even though there's been a lot of progress made, it's not quote, unquote, truly passwordless. There's a group, industry standards group called Fido. Which is Fast Identity Online. And what they realized was, these whole registration passwords, that's really a single point of failure. 'Cause if I can't recover my device, I'm in trouble. So they just did new extension to sort of what they were doing, which provides you with much more of like an iCloud vault that you can register that device in and other devices associated with that same identity. >> Get you to it if you have to. >> Exactly. >> I'm all over the place here, but I want to ask about ransomware. It may not be your wheelhouse. But back in the day, Jay, remember you used to cover tape. All the backup guys now are talking about ransomware. AWS mentioned it today and they showed a bunch of best practices and things you can do. Air gaps wasn't one of them. I was really surprised 'cause that's all every anybody ever talks about is air gaps and a lot of times that air gap could be a guess to the Cloud, I guess, I'm not sure. What are you guys seeing on ransomware apps? >> We've done a lot of great research around ransomware as a service and ransomware, and we just had some data come out recently, that I think in terms of spending and spend, and as a result of the Ukraine-Russia war, that ransomware assessments rate number one. And so it's something that we encourage, when we talk to vendors and in our services, in our publications that we write about taking advantage of those free strategic ransomware assessments, vulnerability assessments, as well and then security and training ranked very highly as well. So, we want to make sure that all of these areas are being funded well to try and stay ahead of the curve. >> Yeah, I was surprised to not see air gaps on the list, that's all everybody talks about. >> Well, the old model for air gaping in the land days, the novel days, you took your tapes home and put them in the sock drawer. (all laughing) >> Well, it's a form of air gap. (all laughing) >> Security and no one's going to go there and clean out. >> And then the internet came around and ruined it. >> Guys, final question we want to ask you, guys, we kind of zoom out, great commentary by the way. Appreciate it. We've seen this in many markets, a collection of tools emerge and then there's its tool sprawl. So cyber we're seeing the trend now where mon goes up on stage of all the ecosystems, probably other vendors doing the same thing where they're organizing a platform on top of AWS to be this super platform, for super Cloud capability by building a more platform thing. So we're saying there's a platform war going on, 'cause customers don't want the complexity. I got a tool but it's actually making it more complex if I buy the other tool. So the tool sprawl becomes a problem. How do you guys see this? Do you guys see this platform emerging? I mean tools won't go away, but they have to be easier. >> Yeah, we do see a consolidation of functionality and services. And we've been seeing that, I think through a 2020 Cloud security survey that we released that was definitely a trend. And that certainly happened for many companies over the last six to 24 months, I would say. And then platformization absolutely is something we talk and write about all the time so... >> Couple of years ago, I called the Amazon tool set an erector set because it really required assembly. And you see the emphasis on training here too, right? You definitely need to go to AWS University to be competent. >> It wasn't Lego blocks yet. >> No. >> It was erector set. >> Yeah. >> Very good distinction. >> Loose. >> And you lose a few. (chuckles) >> But still too many tools, right? You see, we need more consolidation. It's getting interesting because a lot of these companies have runway and you look at sale point at stock prices held up 'cause of the Thoma Bravo acquisition, but all the rest of the cyber stocks have been crushed especially the high flyers, like a Sentinel-1 one or a CrowdStrike, but just still M and A opportunity. >> So platform wars. Okay, final thoughts. What do you, think is happening next? What's your outlook for the next year or so? >> So, in the identity space, I'll talk about, Philip can cover Cloud for us. It really is more consolidation and more adoption of things that are beyond simple SSO. It was, just getting on the systems and now we really need to control what you're able to get to and who you are. And do it as transparently as we possibly can, because otherwise, people are going to lose productivity. They're not going to be able to get to what they want. And that's what causes the C-suite to say, "Wait a minute," DevOps, they want to update the product every day. Make it better. Can they do that or did security get in the way? People, every once in a while call security, the Department of No, right? >> They ditch it on stage. They want to be the Department of Yes. >> Exactly. >> Yeah. >> And the department that creates additional value. If you look at what's going on with B2C or CIAM, consumer oriented identity, that is all about opening up new direct channels and treating people like their old friends, not like you don't know them, you have to challenge them. >> We always say, you want to be in the boat together, it sinks or not. >> Yeah. Exactly. >> Philip I'm glad- >> Okay, what's your take? What's your outlook for the year? >> Yeah, I think, something that we've been seeing as consolidation and integration, and so companies looking at from built time to run time, investing in shift left infrastructure is code. And then also in the runtime detection, makes perfect sense to have both the agent and agent lists so that you're covering any of the gaps that might exist. >> Awesome, Jay Phillip, thanks for coming on "theCUBE" with IDC and sharing your- >> Oh, our pleasure- >> Perspective, commentary and insights and outlook. Appreciate it. >> You bet. >> Thank you. >> Okay, we've got the great direction here from IDC analyst here on the queue. I'm John Furrier, Dave Vellante. Be back more after this short break. (bright upbeat music)
SUMMARY :
We cover 'em all now and the summits. Great to be here. and the insights are fantastic. and Philip is more security in the Cloud. So the sec and op side is hot right now. and that being built into the So Jake, square the circle for me. and some of the other providers And you hear about a lot of those themes. the market was called Duo, And a lot of the consumers card is another challenge So what do you guys think of the upstream open source so that they don't experience that. and I message by the way, I love that one. the control plane aspects (Jay laughs) So that implies they're sharing that and some of the recent directives, and the thing is that and stuff that really help out a lot. the hybrid key, by the hybrid post quantum key agreement. that didn't have four words in it. the new NIST algos. So that was kind that used computers for and the term you hear so much Is that a combination of old identity management systems. about knowing the past and whatever, It wasn't a critical You kind of need it on the list, I mean, that's as a So the thing with passwordless is, But back in the day, Jay, and stay ahead of the curve. not see air gaps on the list, air gaping in the land days, Well, it's a form of air gap. Security and no one's going And then the internet of all the ecosystems, over the last six to I called the Amazon And you lose a few. 'cause of the Thoma Bravo acquisition, the next year or so? So, in the identity space, They ditch it on stage. And the department that We always say, you want of the gaps that might exist. and insights and outlook. analyst here on the queue.
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Phillip Bues & Jay Bretzmann, IDC | AWS re:Inforce 2022
>>Okay, welcome back everyone. Cube's coverage here in Boston, Massachusetts, AWS reinforced 22, the security conference. It's ADOS big security conference. Of course, the cubes here, all the reinvent res re Mars reinforce. We cover 'em all now and the summits. I'm John. Very my host, Dave ante have IDC weighing in here with their analysis. We've got some great guests here, Jay Brisbane, research VP at IDC and Philip who research managed for cloud security. Gentlemen, thanks for coming on. Thank you. Appreciate it. Great >>To, to be here. I appreciate the got the full >>Circle, right? Just, security's more interesting >>Than storage. Isn't it? >>Dave, Dave and Jay worked together. This is a, a great segment. I'm psyched that you guys are here. We had Crawford and Matt Eastwood on at HPE discover a while back and really the, the, the data you guys are getting and the insights are fantastic. So congratulations to IDC. You guys doing great work. We appreciate your time. I wanna get your reaction to the event and the keynotes. AWS has got some posture and they're very aggressive on some tones. Some things that they didn't, we didn't hear. What's your reaction to the keynote, share your, your assessment. >>So, you know, I managed two different research services at IDC right now. They are both cloud security and identity and, and digital security. Right. And what was really interesting is the intersection between the two this morning, because every one of those speakers that came on had something to say about identity or least privileged access, or, you know, enable MFA, or make sure that you, you know, control who gets access to what and deny explicitly. Right? And it's always been a challenge a little bit in the identity world because a lot of people don't use MFA. And in RSA, that was another big theme at the RSA conference, right? MFA everywhere. Why don't they use it because it introduces friction and all of a sudden people can't get their jobs done. Right. And the whole point of a network is letting people on to get that data they want to get to. So that was kind of interesting, but, you know, as we have in the industry, this shared responsibility model for cloud computing, we've got shared responsibility for between Philip and I, I have done in the ke past more security of the cloud and Philip is more security in the cloud, >>So yeah. And it's, and now with cloud operation, super cloud, as we call it, you have on premises, private cloud coming back, or hasn't really gone anywhere, all that on premises, cloud operations, public cloud, and now edge exploding with new requirements. Yeah. It's really an ops challenge right now. Not so much dev. So the sick and op side is hot right now. >>Yeah. Well, we've made this move from monolithic to microservices based applications. And so during the keynote this morning, the announcement around the guard duty malware protection component, and that being built into the pricing of current guard duty, I thought was, was really key. And there was also a lot of talk about partnering in security certifications. Yeah. Which is also so very important. So we're seeing this move towards filling in that talent gap, which I think we're all aware of in the security industry. >>So Jake square, the circle for me. So Kirk, Coel talked about Amazon AWS identity, where does AWS leave off and, and companies like Okta or ping identity or crock pickup, how are they working together? Does it just create more confusion and more tools for customers? We, we have, we know the over word overused word of seamless. Yeah. Yeah. It's never seamless. So how should we think about that? >>So, you know, identity has been around for 35 years or something like that started with the mainframes and all that. And if you understand the history of it, you make more sense to the current market. You have to know where people came from and the baggage they're carrying, cuz they're still carrying a lot of that baggage. Now, when it comes to the cloud service providers, they're more an accommodation from the identity standpoint, let's make it easy inside of AWS to let you single sign on to anything in the cloud that they have. Right. Let's also introduce an additional MFA capability to keep people safer whenever we can and, you know, provide people the tools to, to get into those applications somewhat easily, right. While leveraging identities that may live somewhere else. So, you know, there's a whole lot of the world that is still active directory centric, right? There's another portion of companies that were born in the cloud that were able to jump on things like Okta and some of the other providers of these universal identities in the cloud. So, you know, like I said, you, if you understand where people came from in the beginning, you start to, to say, yeah, this makes sense. >>It's, it's interesting. You talk about mainframe. I, I always think about rack F you know, and I say, okay, who did what, when, where, yeah. And you hear about a lot of those themes. What, so what's the best practice for MFA? That's, that's non SMS based. Is it, you gotta wear something around your neck, is it to have sort of a third party authenticator? What are people doing that is that, that, that you guys would recommend? >>Yeah. One quick comment about adoption of MFA. You know, if you ask different suppliers, what percent of your base that does SSO also does MFA one of the biggest suppliers out there Microsoft will tell you it's under 25%. That's pretty shocking. Right? All the messaging that's come out about it. So another big player in the market was called duo. Cisco bought them. Yep. Right. And because they provide networks, a lot of people buy their MFA. They have probably the most prevalent type of MFA it's called push. Right. And push can be, you know, a red X and a green check mark to your phone. It can be a QR code, you know, somewhere, it can be an email push as well. So that is the next easiest thing to adopt after SMS. And as you know, SMS has been denigrated by N and others saying, you know, it's susceptible to man and middle attacks. >>It's built on a telephony protocol called SS seven. Yep. You know, predates anything. There's no certification, either side. The other real dynamic and identity is the whole adoption of PKI infrastructure. As you know, certificates are used for all kinds of things, network sessions, data encryption, well identity increasingly, and a lot of the, you know, consumers and especially the work from anywhere, people these days have access through smart devices. Right. And what you can do there is you can have an agent on that smart device, generate your private key and then push out a public key. And so the private key never leaves your device. That's one of the most secure ways to, so if your >>SIM card gets hacked, you're not gonna be as at vulnerable >>Or as vulnerable. Well, the SIM card is another, you know, challenge associated with the, the older waste. But yeah. Yeah. >>So what do you guys think about the open source connection and, and they, they mentioned it up top don't bolt on security implying shift left, which is embedding it in like sneak companies, like sneak do that, right. Container oriented, a lot of Kubernetes kind of cloud native services. So I wanna get your reaction to that. And then also this reasoning angle, they brought up kind of a higher level AI reasoning decisions. So open source and this notion of AI reasoning >>Automation. Yeah. And, and you see more open source discussion happening, right. So you, you know, you have your building maintaining and vetting of the upstream open source code, which is critical. And so I think AWS talking about that today, they're certainly hitting on a nerve as, you know, open source continues to proliferate around the automated reasoning. I think that makes sense. You know, you want to provide guiderails and you want to provide roadmaps and you wanna have sort of that guidance as to okay. What's the, you know, a correlation analysis of different tools and products. And so I think that's gonna go over really well. >>Yeah. One of the other, you know, key points of what open source is, everybody's in a multi-cloud world, right? Yeah. And so they're worried about vendor lockin, they want an open source code base so that they don't experience that. >>Yeah. And they can move the code around and make sure it works well on each system. Dave and I were just talking about some of the dynamics around data control planes. So yeah. They mentioned encrypt everything, which is great. And I message, by the way, I love that one, but oh. And he mentioned data at rest. I'm like, what about data in flight? Didn't hear that one. So one of the things we're seeing with super cloud, and now multi-cloud kind of, as destinations of that, is that in digital transformation, customers are leaning into owning their data flows. >>Yeah. >>Independent of say the control plane aspects of what could come in. This is huge implications for security, where sharing data is huge. Even Schmidt on Steve said we have billions and billions of things happening that we see things that no one else else sees. So that implies, they're >>Sharing quad trillion, >>Trillion, 15 zeros trillion. Yeah. 15 >>Zeros, 15 zeros. Yeah. >>So that implies, they're sharing that or using that, pushing that into something. So sharing's huge with cyber security. So that implies open data, data flows. What do, how do you guys see this evolving? I know it's kind of emerging, but it's becoming a, a nuanced point that's critical to the architecture. >>Well, I, yeah, I think another way to look at that is the sharing of intelligence and some of the recent directives, you know, from the executive branch, making it easier for private companies to share data and intelligence, which I think strengthens the cyber community overall, >>Depending upon the supplier. Right? Yeah. It's either an aggregate level of intelligence that has been, you know, anonymized or it's specific intelligence for your environment that, you know, everybody's got a threat feed, maybe two or three, right. Yeah. But back to the encryption point, I mean, I was working for an encryption startup for a little while. Right after I left IBM. And the thing is that people are scared of it. Right. They're scared of key management and rotation. And so when you provide, >>Because they might lose the key. >>Exactly. Yeah. It's like shooting yourself in the foot. Right. So that's when you have things like, you know, KMS services from Amazon and stuff, they really help out a lot and help people understand, okay, I'm not alone in this. >>Yeah. Crypto >>Owners, they call that hybrid, the hybrid key, they call the, what they call the, today. They call it the hybrid. >>What was that? The management service. Yeah. The hybrid. So hybrid HSM, correct. >>Yeah. What is that? What is that? I didn't, I didn't get that. I didn't understand what he meant by the hybrid post hybrid, post quantum key agreement. Right. That still notes >>Hybrid, post quantum key exchange, >>You know, AWS never made a product name that didn't have four words in it, >>But he did, but he did reference the, the new N algos. And I think I inferred that they were quantum proof or the claim it be. Yeah. And AWS was testing those. Correct. >>Yeah. >>So that was kind of interesting, but I wanna come back to identity for a second. Okay. So, so this idea of bringing traditional IAM and, and privilege access management together, is that a pipe dream, is that something that is actually gonna happen? What's the timeframe, what's your take on that? >>So, you know, there are aspects of privilege in every sort of identity back when, you know, it was only the back office that used computers for calculations, right? Then you were able to control how many people had access. There were two types of users, admins, and users, right? These days, everybody has some aspect of, >>It's a real spectrum, really >>Granular. You got the, you know, the C suite, the finance people, the DevOps, people, you know, even partners and whatever, they all need some sort of privileged access. And the, the term you hear so much is least privileged access. Right? Shut it down, control it. So, you know, in some of my research, I've been saying that vendors who are in the Pam space privilege access management space will probably be growing their suites, playing a bigger role, building out a stack because they have, you know, the, the expertise and the, and the perspective that says we should control this better. How do we do that? Right. And we've been seeing that recently, >>Is that a combination of old kind of antiquated systems meets for proprietary hyperscale or kind of like build your own? Cause I mean, Amazon, these guys, they Facebook, they all build their own stuff. >>Yes. They >>Do enterprises buy services from general purpose identity management systems. >>So as we were talking about, you know, knowing the past and whatever privileged access management used to be about compliance reporting. Yeah. Right. Just making sure that I knew who accessed what and could prove it. So I didn't fail in art. It wasn't >>A critical infrastructure item. >>No. And now these days, what it's transitioning into is much more risk management. Okay. I know what our risk is. I'm ahead of it. And the other thing in the Pam space was really session monitor. Right. Everybody wanted to watch every keystroke, every screen's scrape, all that kind of stuff. A lot of the new privilege access Mon management doesn't really require that it's nice to have feature. You kind of need it on the list, but is anybody really gonna implement it? That's the question. Right. And then, you know, if, if you do all that session monitor, does anybody ever go back and look at it? There's only so many hours in the day. >>How about passwordless access? You know? Right. I've heard people talk about that. Yeah. I mean, that's as a user, I can't wait, but >>It's somewhere we want to all go. Yeah. Right. We all want identity security to just disappear and be recognized when we log in. So the, the thing with password list is there's always a password somewhere and it's usually part of a registration, you know, action. I'm gonna register my device with a username password. And then beyond that, I can use my biometrics. Right. I wanna register my device and get a private key that I can put in my enclave. And I'll use that in the future. Maybe it's gotta touch ID. Maybe it doesn't. Right. So even though there's been a lot of progress made, it's not quote unquote, truly passwordless, there's a group industry standards group called Fido. Right. Which is fast identity online. And what they realized was these whole registration passwords. That's really a single point of failure. Cuz if I can't recover my device, I'm in trouble. Yeah. So they just did a, a new extension to sort of what they were doing, which provides you with much more of a, like an iCloud vault, right. That you can register that device in and other devices associated with that same iPad that you can >>Get you to it. If you >>Have to. Exactly. I had >>Another have all over the place here, but I, I want to ask about ransomware. It may not be your wheelhouse. Yeah. But back in the day, Jay, remember you used to cover tape. All the, all the backup guys now are talking about ransomware. AWS mentioned it today and they showed a bunch of best practices and things you can do air gaps. Wasn't one, one of 'em. Right. I was really surprised cuz that's all, every anybody ever talks about is air gaps. And a lot of times that air gaps that air gap could be a guess to the cloud. I guess I'm not sure. What are you guys seeing on ransomware >>Apps? You know, we've done a lot of great research around ransomware as a service and ransomware and, and you know, we just had some data come out recently that I think in terms of spending and, and spend and in as a result of the Ukraine, Russia war, that ransomware assessments rate number one. And so it's something that we encourage, you know, when we talk to vendors and in our services, in our publications that we write about taking advantage of those free strategic ransomware assessments, vulnerability assessments, right. As well, and then security and training ranked very highly as well. So we wanna make sure that all of these areas are being funded well to try and stay ahead of the curve. >>Yeah. I was surprised that not the air gaps on the list, that's all everybody >>Talks about. Well, you know, the, the old model for air gaping in the, the land days, the Noel days, you took your tapes home and put 'em in the sock drawer. >>Well, it's a form of air gap security and no one's gonna go there >>Clean. And then the internet came around >>Guys. Final question. I want to ask you guys, we kind zoom out. Great, great commentary by the way. Appreciate it. As the, we've seen this in many markets, a collection of tools emerge and then there's it's tool sprawl. Oh yeah. Right? Yeah. So cyber we're seeing trend now where Mon goes up on stage of all the E probably other vendors doing the same thing where they're organizing a platform on top of AWS to be this super platform. If you super cloud ability by building more platform thing. So we're saying there's a platform war going on, cuz customers don't want the complexity. Yeah. I got a tool, but it's actually making it more complex if I buy the other tool. So the tool sprawl becomes a problem. How do you guys see this? Do you guys see this platform emerging? I mean, tools won't go away, but they have to be >>Easier. Yeah. We do see a, a consolidation of functionality and services. And we've been seeing that, I think through a 20, 20 flat security survey that we released, that that was definitely a trend. And you know, that certainly happened for many companies over the last six to 24 months, I would say. And then platformization absolutely is something we talk 'em right. About all the time. So >>More M and a couple of years ago, I called the, the Amazon tool set in rector set. Yeah. Because it really required assembly. Yeah. And you see the emphasis on training here too, right? Yeah. You definitely need to go to AWS university to be competent. It >>Wasn't Lego blocks yet. No, it was a rector set. Very good distinction rules, you know, and, and you lose a few. It's >>True. Still too many tools. Right. You see, we need more consolidation. That's getting interesting because a lot of these companies have runway and you look, you look at sale point, its stock prices held up cuz of the Toma Bravo acquisition, but all the rest of the cyber stocks have been crushed. Yeah. You know, especially the high flyers, like a Senti, a one or a crowd strike, but yeah, just still M and a opportunity >>Itself. So platform wars. Okay. Final thoughts. What do you thinks happening next? What's what's your outlook for the, the next year or so? >>So in the, in the identity space, I'll talk about Phillip can cover cloud force. You know, it really is more consolidation and more adoption of things that are beyond simple SSO, right. It was, you know, just getting on the systems and now we really need to control what you're able to get to and who you are and do it as transparently as we possibly can because otherwise, you know, people are gonna lose productivity, right. They're not gonna be able to get to what they want. And that's what causes the C-suite to say, wait a minute, you know, DevOps, they want to update the product every day. Right. Make it better. Can they do that? Or did security get in the way people every once in a while I'll call security, the department of no, right? Yeah. Well, >>Yeah. They did it on stage. Yeah. They wanna be the department of yes, >>Exactly. And the department that creates additional value. If you look at what's going on with B to C or C IAM, consumer identity, that is all about opening up new direct channels and treating people like, you know, they're old friends, right. Not like you don't know 'em you have to challenge >>'em we always say you wanna be in the boat together. It sinks or not. Yeah. Right. Exactly. >>Phillip, >>Okay. What's your take? What's your outlook for the year? >>Yeah. I think, you know, something that we've been seeing as consolidation and integration, and so, you know, companies looking at from built time to run time investing in shift left infrastructure is code. And then also in the runtime detection makes perfect sense to have both the agent and agentless so that you're covering any of the gaps that might exist. >>Awesome. Jerry, Phillip, thanks for coming on the queue with IDC and sharing >>Your oh our pleasure perspective. >>Commentary, have any insights and outlook. Appreciate it. You bet. Thank you. Okay. We've got the great direction here from IDC analyst here on the queue. I'm John for a Dave, we're back more after this shirt break.
SUMMARY :
We cover 'em all now and the summits. I appreciate the got the full I'm psyched that you guys are here. or, you know, enable MFA, or make sure that you, you know, And it's, and now with cloud operation, super cloud, as we call it, you have on premises, And so during the keynote this morning, the announcement around the guard duty malware protection So Jake square, the circle for me. to keep people safer whenever we can and, you know, provide people the tools to, I, I always think about rack F you know, And as you know, SMS has been denigrated by N and others saying, you know, and a lot of the, you know, consumers and especially the work from anywhere, Well, the SIM card is another, you know, challenge associated with the, So what do you guys think about the open source connection and, and they, they mentioned it up top don't you know, you have your building maintaining and vetting of the upstream open source code, And so they're worried about vendor lockin, they want an open source code base so And I message, by the way, I love that one, but oh. Independent of say the control plane aspects of what could come in. Yeah. 15 Yeah. What do, how do you guys see this evolving? been, you know, anonymized or it's specific intelligence for your environment So that's when you have They call it the hybrid. Yeah. I didn't understand what he meant by the hybrid post hybrid, And I think I inferred So that was kind of interesting, but I wanna come back to identity for a second. So, you know, there are aspects of privilege in every sort of identity back when, You got the, you know, the C suite, the finance people, the DevOps, people, you know, Cause I mean, Amazon, these guys, they Facebook, So as we were talking about, you know, knowing the past and whatever privileged access management used And then, you know, Yeah. somewhere and it's usually part of a registration, you know, action. Get you to it. I had But back in the day, Jay, remember you used to cover tape. And so it's something that we encourage, you know, the Noel days, you took your tapes home and put 'em in the sock drawer. And then the internet came around I want to ask you guys, we kind zoom out. And you know, that certainly happened for many companies over the And you see the emphasis on training here you know, and, and you lose a few. runway and you look, you look at sale point, its stock prices held up cuz of the Toma Bravo acquisition, What do you thinks happening next? the C-suite to say, wait a minute, you know, DevOps, they want to update the product every day. Yeah. direct channels and treating people like, you know, they're old friends, 'em we always say you wanna be in the boat together. What's your outlook for the year? and so, you know, companies looking at from built time to run time investing in shift analyst here on the queue.
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Leyla Delic, Coca Cola icecek & Palak Kadkia, UiPath | UiPath FORWARD IV
>>From the Bellagio hotel in Las Vegas. It's the cube covering UI path forward for brought to you by UI path. >>Welcome back to Las Vegas. Live the cube. Yes, it's live in Las Vegas at the Bellagio. Lisa Martin, with Dave Alante, we are covering UI path forward for very excited to be here, talking with customers, UI path, employees, partners, lots of great conversations going on about automation and the acceleration that we're seeing, especially in the last 18 months. We've got two guests here with me today to talk about emerging technologies, specifically continuous process discovery. Please welcome Paula Katikia VP of product management at UI path and Layla Deleage CIO and digital officer at Coca Cola. Ladies, welcome to >>The program. Thank you. It's great to be here. So let's >>Talk about public. Let's start with you. Continuous process discovery. Define that for us. What does that mean? >>So process discovery has been, um, a concept that's been around for awhile, right? It's enterprises have a bunch of processes that are deployed and people are following them. Um, the concept of discovery has existed. What we're trying to do with continuous process discovery is enable you to identify the processes, figure out how to optimize them and then automate them once they're automated, we want to monitor them and then keep doing that cycle over and over again, using technology rather than having fill in, having people fill in paperwork and then having those processes go out of, um, out of, um, status, like right away, because they're just becoming stale with continuous process discovery. They don't become stale. You're getting that real time feedback loop and you're getting the processes to work and to end continuously. >>So I wonder if I could follow up on that because I remember when you guys made the acquisition of process gold. And so as somebody who's heavily involved in product management, how did you go about, I mean, it's been, sounds like it's seamless, but it never is. Right. But how did you go about integrating and making it appear as though it's just kind of part of the platform? >>I mean, there's a lot goes into that right. Process gold was a great technology to begin with. So it wasn't a huge stretch for us to take it and integrate it and make it part of the platform. Um, typically when we acquire companies, we look for product market fit. We look for a technology fit. We look for people fit and we had that with process gold. The other thing to add there is a process discovery, um, specifically with Parsis gold and automation go hand in hand, you can't having one without the other is kind of leaving half of your solution on the table and just focusing on understanding and not focusing on implementation. And so it was very easy to take that technology and make it part of the hyper automation platform. >>Well, the reason why I asked that question is because it sort of coincides with a customer's journey where you go from sort of a individual department. And then now you're saying, I always say pave the cow path. And I kind of take a process that I know I'll just implement that even might not be the best I'm going to repeat and takes you to a new realm. And so this is, to me, this is all about how incumbent companies, a hundred plus year old companies can actually be digital disruptors as opposed to being disrupted themselves. Right? A lot of smart people running these big companies. So last time we talked, you were relatively new inside of a year. So how's the journey going. And, and how does it tie in to some of the advancements that UI path has made? Yeah, >>Absolutely. So the journey is going great. I like to work to use accelerate. So I'm here to accelerate and transform and why we have to do it is so that we don't become obsolete and we continue to be relevant for our customers, for our employees. They're important and for our community. So the are doing a lot of finished running a lot of initiatives. When you look at being relevant for the customer, that means we have to transform the way we operate and our business models. We have to generate new revenue streams now that are enabled and based on data and technology, while you do that, you have to create efficiency internally. You cannot create great experiences with customers and you work with very monolithic and very old school, traditional processes or based off working and systems. So you have to make sure that you adapt and change and transform the way you work internally to meet the customer's needs and demand and generate these new business models. >>So our starting position was automation. We have to automate at an extreme speed, but we also wanted to go really far without automation, not just fast and hit with task automation and just automate these traditional 50, 60 year old processes, but have Doobie identify what else is there? There's a wealth of opportunity when you look at an end to end process. So that's where process mining as Polak described, comes into play. And actually we started affiliating with process mining during process gold. So your question around how the integration went, we actually went through that. I think the UI pads, one key value that they have, and they should never use is listening to the customer. So the got to get her with iPads. And we said, there's more to what we can do with automation. And we implemented process mining for one end to end process, amazing results, just one country, one end to end process, amazing results. But it's because of the partnership. We know what we need to achieve, but we have to do, and they know how to help us to get the technology up and running or adapt to technology and improve the technology. So that's where we are achieving outcomes. We are generating new business model, new revenue stream, automating internally re-skilling and up-skilling our people, which is extremely important that comes along with automation that redesign exciters sorry, but that redesign a work is >>Very important in the CEO's role is very important in that as well. I wanted to talk though about something that you just said with respect to the listening piece that you have is so good at this morning in the keynote. Mary said too, you know, all that, which was standing room only, which was amazing to see, um, in this day and age, but that they wanted to hear from customers. What are we doing? Right? What are we not doing that you want to see more of? What do you want to see less of? Talk to me about the direction and advice that you, as the CIO of Coca-Cola is able to provide to flock and the team about where you I've had this going, right. It's really on a very fast cadence. >>Absolutely. So as Coca-Cola TJ, we started the journey with two iPad, three years of work. Exactly. I was on the job and the second big technology decision I made was the iPad. And since then it was fear consistently think. But during our cab meeting, Daniel said something, he said, I'm not welcoming the request. He said, we welcome. He said, no, no, sorry. I am not welcoming. I'm requesting you to give us insight. And I think that's very critical. That's what we want to hear. At the end of the day, we are technologists. We are total leaders, but the are better taught leaders with our technology partners. So we want technology partners to show us the way sometimes. And with low code, no code type of approaches. And the evolution of the technology that UI path is, has been running since the past three years is helping us remove so many barriers. >>When it comes to people, they are listening to us in terms of the roadmap and what should be implemented and what should be prioritized VR, providing with them, our roadmap, our vision on where we want to go in automation and hugged battle. We want to integrate with other ecosystem and environments that we have. They are listening to us in terms of, for the existing products, what can be improved, what can work better? And we don't need a cab actually for you iPad to listen to us. We work hand in hand with two iPad team continuously be coil, you know, eight sometimes. So, and that's what we want them to continue to do. They are great technologists, as long as they continue to listen to us, they're going to be greater technology. >>Yeah. And I'll share my perspective on this, this, this, you know, these partnerships actually make us build better products, right? We get to, this is how we stay ahead of the curve by listening to our customers, because they're the ones who are doing the implementations. They understand how our product works. We can design it, we can test it. But that's the extent to which we can go once they implement it is when we know what's working, what's not working. And how do we take that feedback and make better products. So it's a two-way street. We love hearing from them constantly. >>You have to decode what the customer is saying sometimes, right? Like Steve jobs said, yeah, if you just ask the customer what they want, you'll never build, you know, something that's game changing the world changing. And so, so you have to talk to Layla, you get the input from COVID, Coca-Cola maybe many and then other customers to figure out, okay, how can I apply this? So that actually can scale and meet the needs of many customers. Not just so, because otherwise you end up being, you know, a custom development shop, which ironically is what you guys were 20 years ago. Right? So it's kind of some art involved in the science of listening. Isn't it? >>There is definitely, I mean, most of our job as product managers is to design the product, right? It's very much art and the feedback that we get from Layla and others, it really just helps us focus on a vision. But, you know, keeping up with new technology trends, figuring out how to figuring out how to, um, bring AI into our product vision and looking beyond what we're being told and asked for and looking forward at what the next trends are going to be in technology is what helps us continue to innovate. So it's both, it's the balance of what we're hearing, but also technologies. And what's possible with what's available >>Question for you. You said three years ago, you guys brought in UI path, right after you joined the company as it's CIO, why U I path, clearly you looked at some of the other folks, you mentioned that company that they acquired, but what in your mind differentiates what they're able to deliver on the partnership side and the technology side? >>Yeah. Very important question. We have a definition for a technology partner for us, the technology partner needs to meet criteria of innovating. So how much do you invest in innovation? And Daniel says, I don't even know the number, right? So because we want them to be on the forefront. Sometimes they have to pull us and sometimes we have to pull them. The second one is very important for a company to be successful in automation or in any advanced technology, you have to build intellectual property within your enterprise. And we did not want to art source technology. We wanted to insource technology and we asked you, I pad, if they would be reeling to co-innovate, co-develop collaborate with us. They were the only ones who allowed us to build the intellectual property within my enterprise, because that's the way I'm going to innovate. And that's the way I'm going to help product leaders like Pollock to create better products. Right? So, and the third one is just building expertise. Low-code no-code the technology company needs to, you know, wait where they remove some of the barriers for me to find the skills or develop talent, how easy it is to find the talent and skills to develop this technology. Right. And what, what does the technology company do to develop skills? So these are a few criteria that we have, and then when the company takes all of those, they are in, >>I'm interested in, um, to kind of shift the conversation. If I may, in your, your role, it's not uncommon to see a CIO and a chief digital officer together, but it's quite uncommon at a, at a large firm like Coca-Cola. And, and I'm wondering, is that how the company, cause your group sees information in digital? Is that how the company's organized? You know, that you plug into somebody who has that to a role. Can you talk about, >>Yeah, absolutely. So cocoli too. Jake is within the Coca-Cola system. We are one of the leading butlers within the Coca-Cola system. The reason I merged the two roles is to be successful in the digital era. When you have the digital and it separated. If it goes a little slower, you can not be successful in digital and you cannot be successful in generating new revenue streams or new business models. So you have to orchestrate that evolution and transformation of it and the rest of the business together. And that's why I merged the two roles. We are unique as Coca-Cola >>Merged them. You say you merged those roles, like, did you come at it from the, where you digital first and then CIO first >>Digital first. Okay. Great point. I built from scratch and started with the digital strategy. And then we went into defining what roles, what skills do we need? And then we redefined, what are the improvements we need on the it side? But it was all digital product based >>Because I think, uh, I think it would be much harder for a CIO, let alone a woman CIO, no offense, but I don't think there's any offense there, but oh, she's trying to do a land grab. I could see that happening, but the digital officer title, because that's the hot title and it's the visionary. Right. And it's a lot of times it's undefined. Yeah. So that's that and that, and that that's the structure of the organization. So you roll up into it. >>Uh, so yeah, because I came into the ex-con role. I had the privilege to kind of shape it from scratch. >>Exactly. And >>Like Shankar was talking about hidden brain and all the change this morning, it was a change in terms of how are we going to approach digital? It was a change in terms of all the people who are part of the company and people who have been in technology or it before right now, the expectations are very different. You have to be product organization, you have to be outcome centric. You have to generate the revenue streams. So it's very different from the world of it. I think any it or any technology leader can do this, if they are willing to transform themselves first and then their organization, and then they can transform the rest of the company, >>Chief digital officer data is a big part of your role. You're not the chief data officer, >>The organization, that's >>Part of your, okay, so the CDL reports into, okay, and that individual sure is responsible for governance and compliance. >>Well look, the data management, data governance, the foundation, and all the database solutions, I think >>You got it right. I think this idea of creating stovepipes, it just it's, it's not as productive and it's harder to make decisions that are aligned with the organization's goals, >>Boulder. So we're going to disrupt further. Our goal now is to create platforms and then democratize the platforms. So our operating partners can learn the new skills and they can develop their own use cases on the platforms. And that way they'll go much, further and much faster in terms of the generational new revenue, streams, changing, operating models, data and technology. I call it the new operating system of any business and everybody must learn >>Well. And that's what I want to ask you about, because if you think about, uh, uh, a company and incumbent, like Coca-Cola your processes over the years have in your data, maybe they were organized around the bottlers or the distribution channel, et cetera. And that might not be the best process. So you have to take a look at that and then use process mining to say, actually, what is the best process, reinvent yourself? Okay. >>Absolutely VRD and re-engineering and reinventing in a lot of places. Process mining helped us in short order to cash cycle. Everybody, every company has ordered to cash process. We took an order to cash process, which we recently standardized, by the way we thought we did. And every process mining told us that very few times you go through the happy path. Most of the times you go out of the happy path. So gave us a lot of tangible outcomes where we improve the cycle time. And it's an interesting process because you touch the customer it's impacts your delivery and your commitments to the customer. And it makes life easier for the employees. When you improve the process, this is only one piece VR also transforming the way we are interacting with our customers using digital means and digital channel. But one thing is very valuable with us while we do all of this staying hybrid is very important. Like with everything else, they do that human touch and personal relationship with our customers and consumers is invaluable. So we going to keep that doesn't matter how digital we go or how much technology we implement. They're going to keep the customer and consumer connect the most valuable asset that we have. >>Absolutely. It is. I'll go ahead. >>I was going to say, this is the one thing that, that we think about when we're designing our products, right? It's how can process my mining help you optimize your workflows, such that you can spend more time with the customer such that you can spend more time and get back to them faster. >>Yeah, that's critical. They, I always say the employee experience is inextricably linked to the customer experience. And so what you just talked about, you talked about so much stuff that I'd love to unpack. We probably don't have time, but coming in as with a transformation mindset, one being, you mentioned, you know, leaders need to be willing to embrace that. Obviously you were, but as a CIO, >>Working with UI path, you're really helping to redefine work. And also that customer experience, to an extent, how's your iPod helped facilitate that. So because they are listening and they are willing to partner with, and I think the most importantly, they're going to be part of our outcomes. They care about our outcomes. And going back to your question, how do we select a technology partner? That was one of the critical items. Outcomes are very critical. If there's no outcome, there's no point in it are not doing technology for the sake of doing it. We are, yes. We are all excited with what technology can bring and removing barriers very important, which is a huge, another huge topic. But if you don't generate an outcome it's meaningless and you AIPAC is willing to understand the outcome we are generating. So it's less of a commercial discussion, more of a technology and outcome conversation. >>So whether it's an customer outcome or an employee outcome or a cash outcome, financial outcome, I think that's why we have been successful. And they have been on the journey with you, iPad process mining. I think they are one of the very few clients, right? Customers of UI path who are using it. And because we are very progressive organization, you AIPAC is listening to our feedback and implementing back to your earlier question, you have so many customers who do you listen, right? So when you are progressive and when you really know what you are doing, you're also pulling your iPad, a big technology company into a direction that is more meaningful. So they listen to us in terms of what to improve with process mining. And that's why we were able to achieve the outcomes. And now they are listening to us further on further improvements on process mining so that we can capitalize on further outcomes and benefits of process mining >>In order to cash is common use cases. So what, what, uh, were there any diamonds in the rough, or do you suspect there are with, >>We already realized, yes. We realized multiple tangible outcomes. We discussed this with Polak earlier today. One of them is some very interesting, I'm not able to share, but the most critical one is be focused on improving cash cycle. It's scent. You can imagine extremely full flow business, even within FMCG, right? We as Coca-Cola system, we are an extremely flow business. It's an instant consumption business. Hence your delivery and cash cycles are very different compared to other industries. So we said, we want to improving cash. We discovered that the improved, the invoice due date change, which impacts the payment terms by 20%, we improved credit limits approvals by 5% by removing unnecessary approval steps. We realized there were unnecessary approvals. These two are directly impacting our customers as well because it's waiting in somebody's queue to handle those approvals. And the customer is not getting to delay delivery because it's payment, payment and delivery go hand in hand. >>And the third one is, and I'm not able to articulate it exact outcome, but it's a very critical day, every day gain on getting cash. So it's a cash game. The next big outcome is the cycle time improvements. So we significantly improve the cycle time of the process. And this means efficiency for our employees. We are making life easier for them. The last one is again, a tangible one 30,000 hours back in terms of productivity, one process, one country, 30,000 hours. And that translates into exactly that translates into benefit for the customer. You increase customer satisfaction, you increase employee satisfaction. 'cause you remove all the non-available for it. So going back to Pollock's point around continuous discovery, that's why we love it. It's like good old lean six Sigma lean six Sigma is exactly that you continuously, you want to continuously improve the process. You don't do it once with process mining. We don't want to do it once. We want to do it continuously, but this time with automation, >>But before we go, I'm the lone male on the panel. So I have to ask. So, so you CIO seat, chief digital role, very uncommon, let alone uncommon for a woman. Big time product management person. Okay. That's cool check. Right? You've been in the industry for a while now, a celebrity on the, on the cube and elsewhere. So has the pandemic, how has the pandemic affected the whole women in tech trend? Has it slowed it down? Has it accelerated? We were talking earlier about the working moms feeling like way stressed out more than the working dads, double 30% versus 15%. Has the pandemic in your minds altered in any way, was women in tech meme? How so positive. Negative. >>So we are trying to turn the negative into a positive. It is negative. Absolutely. I think it's impacted everybody, all, all women in all industries and in all areas of operation and workforce women in technology is already a very slim, right? It's a very tiny layer within any company and out there in the society. And unfortunately the challenges that came with COVID impacted and some of them had to leave and they couldn't stick around. Right. So we are trying to turn that into positive. As a digital function, we have a big give back initiative. It's a priority of the digital team. I'll be talking about that very in, in, and our technology removes barriers. So we have to turn this into a positive, yes, COVID has impacted everybody personally and directly or indirectly. But now with technology, we can remove barriers. We have now flexible working and hybrid working models, being ramped up across all geographies and all industries and all companies, technology removes barriers. >>We can teach technology to a lot of people and our communities and they can join because we have huge skill gaps in technology that would sat is we have huge scarcity of skills in technology. And we have very few people, but we are talking about women dropping out or any type of minor to dropping out, right? So we can leverage and improve and turn it around. I hope we'll accomplish to do that. We started doing that in our company and in Turkey. And we are trying to expand that across multiple other countries with NGO partnerships, helping women to gain certain skills so that they can join the economy again from wherever they are. >>And from my point of view, I think there are two aspects to it. As Layla said, it has affected women a little bit more, but I've also seen, in some cases it has leveled the playing field a little bit because there's, you know, everybody's on zoom. The kids show up on zoom cameras for men, just as much as they do for women. So it helps shine a light on things that we would normally go through that nobody would know about. And I thought that was a really cool outcome to some degree of this. You know, my manager prom has little kids and they'd be in his background all the time, just as my little kids would be by background. And I'm like, oh wow. So you know how it feels to be the caregiver at home. And I thought, I thought that was a positive outcome of the whole being a female in technology. I liked that >>That's something that I hadn't thought about in terms of leveling the playing field like that there's in this situation, there are both positives and negatives. I like how you're seeing the playing field level a bit more and how you're at. Coca-Cola looking to, how can we turn this negative into a positive lots of opportunities there we uncovered a lot in the last, I'm going to guess 20 minutes talking about continuous process discovery, all the way to women in technology, how you're each doing that and what your perspectives are. I wish we had more time. We could keep going, but ladies, thank you for joining David. >>It's been a pleasure >>For Dave Volante. I'm Lisa Martin live in Las Vegas at the Bellagio UI path forward for it. We'll be right back.
SUMMARY :
UI path forward for brought to you by UI path. to be here, talking with customers, UI path, employees, partners, It's great to be here. Let's start with you. What we're trying to do with continuous process discovery is enable you to identify the processes, So I wonder if I could follow up on that because I remember when you guys made the acquisition of process gold. um, specifically with Parsis gold and automation go hand in hand, you can't having might not be the best I'm going to repeat and takes you to a So you have to make sure And we said, there's more to what we can do with automation. and the team about where you I've had this going, right. And the evolution of the technology And we don't need a cab actually for you iPad But that's the extent to which we can go once they implement it So that actually can scale and meet the needs of many So it's both, it's the balance of what we're hearing, You said three years ago, you guys brought in UI path, right after you joined the company as it's CIO, And that's the way I'm going to help product leaders like Pollock to create You know, that you plug into somebody So you have to orchestrate that evolution and transformation of it You say you merged those roles, like, did you come at it from the, where you digital first and then CIO And then we redefined, what are the improvements we need on the it side? and that that's the structure of the organization. I had the privilege to kind of shape it from scratch. And of the company and people who have been in technology or it before You're not the Part of your, okay, so the CDL reports into, okay, and that individual sure is responsible and it's harder to make decisions that are aligned with the organization's goals, I call it the new operating And that might not be the best process. the way we are interacting with our customers using digital means and digital channel. I'll go ahead. such that you can spend more time and get back to them faster. And so what you just talked about, you talked about so much stuff that I'd love to unpack. So it's less of a commercial discussion, more of a technology and outcome So they listen to us in terms of what to improve with process or do you suspect there are with, And the customer is not getting to delay delivery because it's payment, And the third one is, and I'm not able to articulate it exact outcome, So has the pandemic, So we have to turn this into a positive, And we are trying to expand the playing field a little bit because there's, you know, everybody's on zoom. We could keep going, but ladies, thank you for joining David. We'll be right back.
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Bong Gumahad and Chris Henson V2
>>From around the globe. It's the queue cover >>Space and cyber security >>Symposium 2020 hosted by Cal poly. >>Hello and welcome to the space and cybersecurity symposium 2020 hosted by Cal poly and the cube I'm chilling for a, your host. We have a great session here. Space, cyber security, the department of defense perspective. We have bond Google hall, director of C four ISR directorate office of the undersecretary of defense for acquisition and sustainment for the DOD and Chris Henson, technical director space and weapons, cybersecurity solutions for the national security agency. Gentlemen, thank you for taking the time for this awesome session. Thank you, John. Thank you. So we're gonna talk about the perspective of the DOD relative to space cybersecurity, a lot, going on congestion, contention, freedom, evolution innovation. So Paul, I'd like to have you start with your opening statement on how you see the space cybersecurity perspective, Don, thanks for the intro. Really appreciate it. First, let me give my thanks to Cal poly for a convening, the space and cybersecurity symposium this year, you know, and despite the pandemic, the organization and the content delivery spreading impressive, I really foot stomping. >>What can possibly be done with a number of these virtual platforms? This has been awesome. Thanks for the opportunity. I also want to recognize my colleague, Chris Nissen from NSA was actually assigned to our staff that LSD, but he brings both policy and technical perspective in this whole area. So I think you'll, you'll find his commentary, uh, and positions on things very refreshing or for today's seminar. Now space cyber security is a pretty interesting terminology for us all. Uh, cyber security means protecting against cyber threats and it's really more than just computers here on earth, right? Uh, space is the newest war fighting domain, and cybersecurity's perhaps even more of a challenge in this domain that and others. Uh, I'm sure it'll turn journal Thompson and major journals Shaw discuss the criticality of this new dorm space force. It's the newest military service in the earlier sessions and they're at the risk of repeating what they already addressed. >>Let me start by talking about what space means to DOD and what we're doing directly from my vantage point as part of the acquisition and sustainment arm of the Pentagon. Uh, what I want to share with you today is how the current space strategy ties into the national defense strategy and supports the department's operational objectives. As the director of CFRI SAR. I have come to understand how the integration of CFRI Sarcic. Billy is a powerful asset to enhance the lethality of the joint war fighter. Secretary Lord, our boss, the sec, the undersecretary for acquisition and sustainment is diligent in her pursuit to adapt and modernize acquisition processes, to influence the strategy and to focus our efforts domain are to make our objectives a reality. I think first and foremost, we are building a more lethal force. This joint force will project low Valley and custom contested environments and across all domains through an operationally integrated and resiliency for ISR infrastructure. >>We are also called debating our alliances, deepening interoperability, which is very important in a future fight and collab, collaboratively planning with those partner with us in the fight most significantly for our work in acquisition and sustainment, we continue to optimize the department for greater performance and affordability through reform of the acquisition process. Now space is our newest war fighting domain. And while it is indeed unique, it shares many common traits with the others land, air and sea all are important to the defense of the U S in conflict. No doubt about this. They will be contested and they must be defended. One domain will not win future conflicts in a joint operation in a future fight in the future conflict. They must all succeed. I see three areas being key to a DOD strategic success in space, one, developing our whole of government approach in close partnership with the private sector and our allies to prioritizing our investments in resiliency, innovation, and adaptive operations, and third responding rapidly and effectively to leverage emerging technologies and seize opportunities to advance your strengths, partnerships and alliances. >>Let me emphasize that space is increasingly congested and tested and demanded as essential delete Valley operational effectiveness and the security of our nation. Now the commercialization of space offers a broad set of investments in satellite technology, potential opportunities to leverage those investments and pathways to develop cost efficient space architecture, where the department and the nation. It's funny, there's a new race, a race for space. If you will, between commercial companies buying for dominance of space. Now the joint staff within DOD is currently building an operational construct to employ and engage as a unified force, coordinated across all domains. We call it the joint, all domain command and control. It is the framework that is under development to allow us to conduct integrated operations in the future. The objective of Jesse too is to provide the war fighter access to the decision making information while providing mission assurance of the information and resilience of the underlying terrestrial air in space networks that support them operationally. >>six to maintain seamless integration, adaptation, and employment of our capability. To sense signal connect, transmit, process control, direct, and deliver lethal capabilities against the enemy. We gain a strategic advantage through the integration of these capabilities across all the domains, by providing balance bowel space, awareness, horse protection, and weapons controlled and deployment capabilities. Now successfully any ratings, the systems and capabilities will provide our war fighters overwhelming superiority on the battlefield environment, challenged by near peer adversaries, as well as non state actors in space. The character of its employment is changing, driven by increasing demands, not just by DOD, but by the commercial sector as well. You know, more and more, uh, we see greater use of small satellite systems to address a myriad of emerging questions, ubiquitous communications, awareness, sensor diversity, and many more. Uh, as I said before, the commercial world is pioneering high rate production of small satellites in our efforts to deploy hundreds, if not thousands of nodes space X, Darlene constellation is one example. >>Another one is Amazon's Kiper, uh, Kuyper just received FCC approval to deploy like over 3000 of these different notes. While a number of these companies continue to grow. Some have struggled. They some pointed as one web, uh, nevertheless, the appetite remains strong and DOD is taking advantage of these advances to support our missions. We are currently exploring how to better integrate the DOD activities involving small satellites under the small satellite coordinating activity, scholarly call it. We want to ensure collaboration and interoperability to maximize efficiency in acquisition and operation. When we started this activity on over a year and a half ago, we documented over 70 plus separate small, small sat programs within DOD. And now we've developed a very vibrant community of interest surrounding a small satellites. Now, part of the work we have identified nine focus areas for further development. These are common areas to all systems and by continuing to expand on these, our plan is they enable a standard of practice that can be applied across all of the domains. >>This includes lawn services, ground processing distribution, and of course, a topic of interest to the symposium space security and Chris we'll, we'll talk more about that being the Houston expert, uh, in this area. Uh, one challenge that we can definitely start working on today is workforce development. Cybersecurity's unique as it straddles STEM and security and policy, the trade craft is different. And unfortunately I've seen estimates recently, so suggesting a workforce gap in the next several years, much like the STEM fields, uh, during the next session, I am a part of a panel with precedent, Armstrong, Cal poly, and Steve Jake's the founder of the national security space association to address workforce development. But for this panel, I'll look forward to having further dialogue surrounding space, opera security with Chris and John. Thank you, John >>Bob, thank you for that whole thing, Steven. Yes. Workforce gaps. We need the new skill space is here. Thank you very much. Chris Henson, technical director of space and weapons, cybersecurity solutions for the national security agency. Your statement, >>Thank you for having me. Uh, I'm one of several technical leaders in space at the national security agency. And I'm currently on a joint duty assignment at the office of under secretary of defense for acquisition and sustainment. I work under mr. GUMA hot in the C four ISR area, but almost 63 years ago on the 4th of October, 1957, Sputnik was the first artificial satellite launched by the Soviet union in space. History was made in each of you can continue to write future space history in your careers. And just like in 1957, the U S isn't alone in space to include our close partnerships and longterm activities with organizations like the Japanese space agency, the European space agency, and, uh, the Canadian space agency, just to name a few. And when we tackle cybersecurity per space, we have to address, address the idea that the communications command and control, uh, and those mission datas will transverse networks owned and operated by a variety of partners, not only.go.mil.com.edu, et cetera. We need to have all the partners address the cyber effects of those systems because the risk excepted by one is shared by all and sharing cyber best practices, lessons learned, uh, data vulnerabilities, threat data, mitigation, mitigation procedures, all our valuable takeaways, uh, in expanding this space community, improving overall conditions for healthy environment. So thank you for having me, and I appreciate the opportunity to speak to you and your audience. And I look forward to the discussion questions. Thank you. >>Thank you, Chris. Thank you, Bob. Okay. I mean open innovation, the internet, you see plenty of examples. The theme here is partners, commercial government. It's going to take a lot of people and tech companies and technologies to make space work. So we asked my first question, Bonnie, we'll start with you is what do you see as the DOD his role in addressing cybersecurity in space? Uh, it's real, uh, it's a new frontier. Um, it's not going away. It's only going to get more innovative, more open, more contested. It seems like a lot to do there. So what's your role in addressing cyber security in space? >>I think our role is to be the leader in developing and only is it the strategy, but the, uh, the implementation plan is to ensure a full of cybersecurity. If you look at the national cyber cyber strategy, I think publishing 2018 calls for like-minded countries, industry academia, and civil society. Once you mentioned John, the support technology development, uh, digital safety policy advocacy, and research you here today, and those listening are fulfilling their strategy. When you, when you develop, enable use cyber hygiene products, as examples of capabilities, you're pushing the goal to fruition. When you know, what's on your network patron network backup, you're in encrypt your network, you're hardening and preventing cyber attacks. And we in government academia in the case of Cal poly civil networks and in commercial companies, we all benefit from doing that cyber security. Uh, and I think Chris will, we'll, we'll definitely back me up on this more than passwords encryption or pharma. It's truly a mindset and a culture of enabling missions to succeed in assured in a resilient fashion. >>Chris, you're taking reaction to, to the cybersecurity challenge involved here, >>That's it, it's starting really at the highest level of governments. We have, uh, you know, the, the recent security policy directive five that just came out just a couple of days ago, recognize all the factors of cybersecurity that need to come into play. And probably the most important outcome of that as mr said, is the leadership role and that leadership, uh, blends out very well into partnership. So partnership with industry partnership with academia partnership, with, uh, other people that are exploring space. And those partnerships lend itself very naturally to sharing cybersecurity issues, topics as we come up with best practices as we come up with mitigation strategies. And as we come up with vulnerabilities and share that information, the, uh, we're not going to go alone in space, just like we're probably not going to go alone in many other industries or areas, uh, that the DOD has to be, uh, involved in many spectrums of deploying to space. >>And that deployment involves as Mr. Guzman said, encryption authentication, knowing what's on the network, knowing the, the fabric of that network. And if nothing else, this, uh, this, uh, internet of things and work from home environment that we've, uh, partaken of these last few months has even explored and expanded that notion even more dramatically as we have people dial in from all over the different, uh, locations, well space will be that natural node that, uh, natural, uh, next network and mesh involvement that we'll have to protect and explore on not just from a terrestrial involvement, but all segments of it. Th the comm segment, the space vehicle and the ground portion, >>No bond. We talked about this in our other segment, um, around with the president of Cal poly, but the operating models of the space force and the DOD and getting space. It's a software defined world, right? So cybersecurity is a real big issue. Cause you have an operating model that's requiring software to power, these low hanging satellites. That's just an extension to the network. It's distributed computing, know what this is. If you understand what technology we do in space, it's no different, it's just a different environment. So it's software defined that just lends itself well to hacking. I mean, if I'm a hacker I'm going, Hey, why not just take out a satellite and crash it down or make the GPS do something different? I mean, it's definitely an attack vector. This is a big deal. It's not just like getting credentials that are cashed on a server. You gotta really protect, >>Right? Because in one hand it space will carry not only, uh, uh, you know, for local national security information. Uh, but the, uh, I feel like at the economic wellbeing, the financial state of allowed a lot of countries and institutions, you know, more and more John lb, they'll be using space assets to, uh, uh, to make, uh, make, make all that happen. Right. So, and if you look at the, you talk, you mentioned the attack vectors in space, you know, it's not just the computers in the ground, but if you look at the whole life cycle for satellite systems in space, you know, that the, the, the tasking that you need to do that the command, the controlling of the vehicle, the data that comes down in the ground, even when you launch the, the birds, the satellites, you know, they only need to be protected because they're all somewhat vulnerable to, uh, to hacking, uh, to cyber attacks. Especially as we grow into commercialization space, it's going to be a lot more people out there playing in this world. It's going to be a lot more companies out there. And, you know, it's hard to track, uh, uh, you know, the, the potential of, of, of foreign influences as an example, and therefore the potential of being vulnerable in terms of the cyber threat. >>Gentlemen, I like you guys said to move on to this leadership role, you mentioned that you want to be a leader. I get it. The DOD is department of defense. That's a new frontier to defend war time zone. You mentioned war time opportunity potentially, but how do you guys assist that's term hat to getting done? Because there's public and private space operations happening, um, there's security challenge. What does being a leader mean? And how does the DOD department of defense assist driving the public and private? Do you lead from a project standpoint, you lead from a funding standpoint? Is it architectural? I mean, you're talking about now a new end to end architecture. It's not just cloud it's on premise. It's in devices, it's offloaded with new AI technology and Nicks and devices. It's IOT, it's all, this is all new, this is all new. What does it mean for the DOD to be a leader and how do you assist others to get involved? And what does that mean? >>Yeah, I think, uh, the one hand, you know, DOD used to lead, uh, in terms of, uh, uh, being the only source of funding for a lot of, uh, highly developmental efforts. Uh, we're seeing a different story in space. Again, I keep going back to the commercialization of space. We're seeing a lot more players, right? So in many ways >>Ally's commercial companies are actually legally leading the R and D uh, of a lot of different technologies. So we want to take, we certainly want to take advantage of that. So from a leadership standpoint, I think we, we, Lucia can come in, you know, by partnering a lot more with, with the commercial companies, uh, in 2022, the DOD released the defense, uh, uh, space strategy as an example that highlights the threats, the challenges and opportunities the United States has faced by, by sending a example of how we, how we, uh, how we counter, uh, the threats that are out there, not just the DOD, but, but the disability and the commercial sector as well. Our current conditions are strong, but we want to use four lines of effort to meet our challenges and capitalize on our desire state space, uh, lines of effort include building a comprehensive military badges space, integrating space into a national joint and combined operations. Like I mentioned before, shaping that strategic environment and cooperating with allies, partners, and industry and other U S governmental agencies, departments, and agencies to advance the cost of space to take full advantage of what space can provide us, uh, in DOD, uh, and the nation. Chris has a domain. Now, what's your take on all that? >>That's because again, it's going to take more people, >>More diverse, potentially more security >>Halls. What's your view on it? >>Well, let's, let's look at how innovation and new technologies can help us in these areas. So, uh, and, and mentioned it a couple of topics that you hit on already. One of the areas that we can improve on is certainly in the, uh, the architecture, uh, where we look at a zero trust architecture, one of the NIST standards that's come about where it talks about the authentication, uh, the need to know a granular approach, this idea of being able to protect, not just data, but the resources and how people can get access to those, whether they're coming in through an identification, authentication Prudential, or, uh, other aspects of, uh, the, the idea of not just anybody should be able to have access to data or anybody should have access once they're on the inside of the network. So that zero trust architecture is, is one approach where we can show some leadership and guidance. >>Another area is in, uh, a topic that you touched on as well was in the software area. So some innovations are coming on very rapidly and strong in this artificial intelligence and machine learning. So if we can take this AI and ML and apply it to our software development areas, they can parse so much information very quickly. And, uh, you know, this vast array of code that's going into system nowadays, and then that frees up our human, uh, explicit talent and developers that can then look at other areas and not focus on minor bawling to Beverly fix a vulnerability. Uh, they, they can really use their unique skills and talents to come up with a better process, a better way, and let the artificial intelligence and machine learning, find those common problems, those, those unknown, hidden lines of code that, uh, get put into a software alarm Prairie, and then pull down over and over again from system to system. So I think between, uh, an architecture leadership role and employee innovation are two areas that we can show, uh, some benefits and process improvement to this whole system. >>That's a great point, Chris, and you think about just the architectural computer architecture, you know, S you know, network attached storage is an advantage software defined there. You could have flash all flash arrays for storage. You could have multiple cores on a device and this new architecture, offloads things, and it's a whole new way to gain efficiencies. I mean, you got Intel, you got Nvidia, you've got armed all the processors all built in. Um, so there's definitely been commercial best practices and benefits to a new kind of architecture that takes advantage of these new things. It's just, just efficiencies. Um, but this brings up the whole supply chain conversation. I want to get your thoughts on this, because there is talk about predatory investments and access and tactics to gain supply chain access to space systems, your thoughts. >>Yeah. It's a serious threat and not just for, uh, the U S uh, space. So supply chain, if you will, is the supply chain. And I says, you know, writ large, I think, uh, I think it's a, it's a, it's a threat that's, that's real, we're we're seeing today. I just saw an example recently, uh, involving, uh, our, I think our launch services were, there was a, uh, a foreign, uh, threat that was those trying to get into a true through with predatory investments. Uh, so, uh, it is something that we need to, uh, be aware of it it's happening, uh, and is continuing to happen. Uh, it's an easy way to gain access, to, uh, do our IP. Uh, and, uh, so it's something that we, uh, are serious about in terms of, uh, awareness and, and countering >>Chris, your thoughts. I mean, we've see, I mean, I'm an open source guy. I was seen it when I grew up in the industry in the eighties, open source became a revolution, but with that, it enabled new tactics for, um, state sponsored attacks on it that became a domain in of itself. Um, that's well-documented and people talk about that all the time in cyber. Now you have open innovation with hardware, software connected systems. This is going to bring supply chain nightmare. How do you track it all? Who's got what software and what device, where the chip come from, who made it, this is the potential is everywhere. How do you see the, these tactics, whether it's a VC firm from another country or this, that, and the other thing startup. >>Yeah. So when we see, when we see coal companies being purchased by foreign investors, and, you know, we can get blocked out of those, whether it's in the food industry, or if it's in a microchip, then that microchip could be used in a cell phone or a satellite or an automobile. So all of our industries that have these companies that are being purchased, or a large born investment influx into those, you know, that could be suspect. And we, we have to be very careful with those, uh, and, and do the tracking of those, especially when those, uh, some of those parts of mechanisms are coming from off shore. And then going again, going back to, uh, the space policy directive five, it calls out for better supply chain, resource management, the tracking, the knowing the pedigree and the, the quantitative of ability of knowing where those software libraries came from, where the parts came from and the tracking and delivery of that from an end to end system. >>And typically when we have a really large vendor, they can, they can do that really well. But when we have a subcontractor to a subcontractor, to a subcontractor, their resources may not be such that they can do that. Try tracking in mitigation for counterfeits or fraudulent materials going into our systems. So it's a very difficult challenge, and we want to ensure as best we can that as we ingest those parts, as we ingest those software libraries and technologies into the system, that, uh, before we employ them, we have to do some robust testing. And I don't want to say that the last line of defense, but that certainly is a mechanism for finding out, do the systems perform as they stated, uh, on a test bench or a flat set, whatever the case may be before we actually deploy it. And then we're relying on the output or the data that comes from that, that system that may have some corrupt or suspect parts in it. >>Great point, this federal grant, >>The problem with space systems is kind of, you know, is once you, once you launch the bird or the sunlight, uh, your access to it is, is diminished significantly, right? Unless you, you go up there and take it down. Uh, so, you know, kind of to Chris's point, we need to be able to test all the different parts of insurer that is performing as, as described there ass, I spent as specified, uh, with, with good knowledge that it's, uh, it's, uh, it's trustworthy. Uh, and, uh, so we that all on the ground before we, we take it up to launch it. >>It's funny. You want agility, you want speed and you want security, and you want reliability and risk management all aggressive, and it's a technical problem. It says it's a business model problem. I'd love to get real quick. Before we jump into some of the more workforce and gap issues on the personnel side, have you guys should just take a minute to explain quickly what's the federal view. If you had to kind of summarize the federal view of the DOD and the roll with it wants to take, so all the people out there on the commercial side or students out there who are, you know, wanting to jump in, what is the current modern federal view of space cybersecurity. >>Chris, why don't you take that on I'll follow up. Okay. Uh, I don't know that I can give you the federal view, but I can certainly give you the department of defense. That cybersecurity is extremely important. And as our vendors and our suppliers, uh, take on a very, very large and important role, one area that we're looking at improving on is a cyber certification maturity model, where we, where we look at the vendors and how they implement an employee cyber hygiene. So that guidance in and of itself shows the emphasis of cyber security that when we want to write a contract or a vendor, uh, for, for a purchase, that's going to go into a space system. We'd like to know from a third party audit capability, can that vendor, uh, protect and defend to some extent the amount that that part or piece or software system is going to have a cyber protection already built into it from that vendor, from the ground floor up before it even gets put into a larger system. >>So that shows a level of the CMMC process that we've thought about and, uh, started to employ, uh, beginning in 2021 and will be further built on in, in the out years. How, how important the DOD takes that. And other parts of the government are looking at this, in fact, other nations are looking at the CMMC model. So I think it shows a concern in very many areas, uh, not just in the department of defense that they're going to adopt an approach like this. Uh, so it shows the, the pluses and the benefits of a cybersecurity model that, uh, all can build on boggy reaction. Yeah, I'll just, uh, I'll just add to that, John, you, you, you, you asked earlier about, you know, how do we, uh, track, uh, commercial entities or, or people in the space and cyber security domains? Uh, I can tell you that, uh, at least my view of it, you know, space and cyber security are new, it's exciting, it's challenging a lot technical challenges there. So I think in >>Terms of attracting the right people, personnel to work those areas, uh, I think it's, it's not only intellectually challenging, uh, but it's important for, for the dependency that NASA States, uh, and it's important for, for, for economic security, uh, writ large for, for us as well. So I think, uh, in terms of a workforce and trying to get people interested in, in those domains, uh, I hope that they see the same thing we do in terms of, of the challenges and the opportunities it presents itself in the future. >>Awesome. I love your talk on intro track there falling. You mentioned, uh, the three key areas of DOD sec success, developing a government whole government approach to partnership with the private sector. I think that's critical and the allies prioritizing the right investments on resilience, innovation, adaptive operations, and responding to rapidly to effectively emerging technology. So you can be fast, all think are all things. I all, all those things are relevant. So given that, I want to get your thoughts on the defense space strategy in 2020, the DOD released dispense defense space, strategy, highlighting threats, and challenges and opportunities. How would you summarize those threats and those challenges and opportunities? What are the, what are those things that you're watching in the defense space area? Right. >>Well, I think, I think I saw, as I said before, of course, as well, you know, uh, or, or seeing that a space will be highly contested, uh, because it's a critical element in our, in our war fighting construct, uh, Dwayne, a future conflict, I think we need to, to win space as well. So when you, when you look at our near peer adversaries, there's a lot of efforts, uh, in trying to, to, to take that advantage away from the United States. So, so the threat is real, uh, and I think it's going to continue to evolve and grow. Uh, and the more we use space, both commercial and government, I think you're going to see a lot more when these threads some AFAs itself, uh, in, in forms of cyber, cyber attacks, or even kinetic attacks in some cases as needed. Uh, so yeah, so with the, the, the threat is need growing, uh, space is congested, as we talked about, it will continually be contested in the future as well. So we need to have, uh, like we do now in, in, in all the other domains, a way to defend it. And that's what we're working on with India, with the, how do we pilot with tech, our assets in space, and how do we make sure that the data information that traverses through space assets are trust 40, um, and, uh, and, and, and free of any, uh, uh, interference >>Chris, exciting time. I'm your, if you're in technology, um, this is crossing many lines here, tech society will war time, defense, new areas, new tech. I mean, it's security, it's intoxicating at many levels, because if you think about it, it's not one thing. It's not one thing anymore. It spans a broader spectrum, these opportunities. >>Yeah. And I, and I think that expansion is, is a natural outgrowth from, as our microprocessors and chips and technology continue to shrink smaller and smaller. You know, we, we think of our, our cell phones and our handheld devices and tablets, and so on that have just continued to, uh, get embedded in our everyday society, our everyday way of life. And that's a natural extension when we start applying those to space systems. When we think of smallsats and cube sets and the technology that's, uh, can be repurposed into, uh, a small vehicle and the cost has come down so dramatically that, you know, we, we can afford to get a rapid experiments, rapid, um, exploitations and, and different approaches in space and learn from those and repeat them very quickly and very rapidly. And that applies itself very well to an agile development process, dev sec ops, and this notion of spins and cycles and refreshing and re uh, addressing priorities very quickly so that when we do put a new technology up, that the technology is very lean and cutting edge, and hasn't been years and years in the making, but it's, uh, relevant and new, and the, uh, the cybersecurity and the vulnerabilities of that have to be addressed because of, and allow that DevSecOps process to take place so that we can look at those vulnerabilities and get that new technology and those new, new experiments and demonstrations in space and get lessons learned from them over and over again. >>Well, that brings us to the next big topic I want to spend the remainder of our time on that is workforce this next generation. If I wasn't so old, I would quit my job and I would join medially. It's so much, it's a fun, it's exciting. And it's important. And this is what I think is a key point is that cybersecurity in and of itself has got a big gap of shortage of workers, nevermind, adding space to it. So this is, uh, the intersection of space and cybersecurity. There is a workforce opportunity for this next generation, a young person to person re-skilling, this is a big deal. Bong, you have thoughts on this. It's not just STEM, it's everything. >>Yeah. It's everything, you know, uh, the opportunities would have in space it's significant and tremendous. And I think, uh, if I were young, again, as you pointed out, John, uh, you know, I'm, I'm, I'm lucky that I'm in this domain in this world and I started years ago. Uh, but it continues to be exciting, uh, lots of, lots of opportunities, you know, and when you, when you look at, uh, some of the commercial space, uh, systems that are being, being put up, uh, if you look at, I mentioned Starlink before, and, and, uh, Amazon's Kuyper constellation. These guys are talking about couple of thousand satellites in space to provide ubiquitous communications for internet globally and that sort of thing. Uh, and they're not the only ones that are out there producing capability. Uh, we're seeing a lot more commercial imagery products being developed by bike, by companies, both within the U S and, and, uh, foreign foreign elements as well. So I think it's an exciting time to be in space. Certainly lots of opportunities, there's technical challenges, uh, galore in terms of, you know, not only the overcoming the physics of space, but being able to operate, uh, flexibly, uh, in, uh, get the most you can out of the capabilities we have, uh, uh, operating up as high as being cool. I mean, everyone looks at launch. >>She gets millions of views on live streams, the on demand, reruns get millions and millions of views. Um, it's, there's a lot of things there. Um, so Chris, what specifically could you share are things that people would work on? Um, jobs skills, what are some, what's the aperture, what's it look like if you zoom out and look at all the opportunities from a scale standpoint, what's out there, >>We'll talk to the aperture, but I want to give a shout out to our space force. And I mean, their, their job is to train and equip, uh, future space and, uh, that, that space talent. And I think that's going to be a huge plus up, uh, to have, uh, uh, a space force that's dedicated to training equipping, uh, the, an acquisition and a deployment model that, uh, will benefit not just the other services, but all of our national defense and our, uh, you know, our, our strategic way of, uh, how, how this company, country, employees space, uh, altogether. So having, having a space for us, I think, as a, is a huge, uh, a huge issue. And then to get to that aperture aspect of, of what you're, what you're asking and, you know, that addresses a larger workforce. Uh, we need so many different talents in, in this area. >>Uh, we can, we can have, we can employ a variety of people, uh, from technical writers to people who write, uh, write in developed software to those who, uh, are bending metal and actually, uh, working in a hardware environment. And, uh, those that do planning and launch operations and all of those spectrums and issues of jobs, or are directly related to a workforce that can contribute to, to space. And then once that data gets to the ground and employed out to a user, whether it's a data or we're looking at, uh, from a sensor recent, uh, recent events on, uh, shipping lanes, those types of things. So space has such a wide and diverse swath that the aperture's really wide open, uh, for a variety of backgrounds. And, and those that, uh, really just want to take an opportunity, take a, take a technical degree or a degree that, uh, can apply itself to a tough problem, uh, because they certainly exist in space. And we can, we can use that mindset of problem solving, whether you come at it from a hacker mindset, an ethical, a white hat approach to testing and vulnerability exploration, or somebody who knows how to actually, um, make, uh, operations, uh, safer, better, uh, through space situation awareness. So there's a, there's a huge swath of opportunity for us >>Bon talk about the, um, the cyber security enabled environment, the use cases that are possible when you have cybersecurity in play with space systems, um, which is in and of itself, a huge range of jobs, codings supply chain. We just talked about a bunch of them. There's still more connected use cases that go beyond that, that, that are enabled by it. If you think about it, and this is what the students at Cal poly and every other college and university community college, you name it, or watching videos on YouTube, anyone with a brain can jump in. If they, if they see the future, it's an all net new space force is driving awareness, but there's a whole slew of these new use cases that I call space enabled by cybersecurity systems. Your thoughts. >>Absolutely. I, you know, I was, uh, had planned on attending the, uh, uh, the cyber challenge that's Cal poly had planned in June, of course, a pandemic, uh, uh, took care of that plan. But, but I was intrigued by, by the approach that the Cal poly was taking with, with, uh, middle school and high school kids of, of, of, of exposing him to a problem set here. You have a, a satellite that came down from space, uh, and, uh, part of the challenge was to do Porensic analysis on the debris, uh, the remaining pieces of the sound like to figure out what happened. Uh, it had a, uh, a cybersecurity connotation. It was hacked. It was attacked by, by cyber threat nation, took it down. And the beauty of having these kids kind of play with, with the remaining parts of the satellite figure out what happened. >>So I was pretty exciting. I was really looking forward to participating in that, but again, the pandemic kind of blew that up, but I, I look forward to future events like that to, to get our young people intrigued and interested in, uh, in this new field of space. Now, you know, Chris was talking earlier about opportunities, the opportunity that you talk about, you know, while I would like to have people come to the government, right. To help us out. It's not, it's not just focused on government, right? There's not lots of opportunities in commercial space. I, if you will, uh, for, for a lot of talent to, uh, uh, to have, uh, to participate in. So the challenge is a man's government and the commercial sector, John, >>I mean, you get the hardcore, you know, I want to work for the DOD. I want to work for NSA. I want to work for the government. You clearly got people who want to have that kind of mission, but for the folks out there, Chris and bong that are like, I'll do I qualify it? It's like the black box of the DOD. It's like a secret thing. You got any clearance, you've got to get all these certifications. And you've got to take all kinds of tests and background checks. And, um, is it like that? And will that continue? Cause some people might say, Hey, can I even get involved? What do I do? So I know there's some private partnerships going on with companies out there in the private sector. So this is now a new, you guys seem to be partnering and going outside the comfort zone of the old kind of tactical things. What are some of those opportunities that people could get involved that they might not know about >>PR for NSA, there's a variety of workforce, uh, initiatives that, uh, uh, for anybody from a high school work study can take advantage of to, uh, those that would like have to have internships. And those that are in a traditional academic environment, there's, uh, several NSA schools across the country that have a academic and cyber acts, uh, sites of excellence that participate in projects that are shepherded and mentored by those at NSA that can get those tough problems that don't have maybe a classified or super sensitive, uh, nature that that can be worked in and in an academia environment. So, so those are two or three examples of how somebody can break into, uh, the, uh, an intelligence organization and the, and the other agencies have those, uh, opportunities as well across the intelligence community and the, the partnership between and collaborative collaboration between private industry and the agencies and the department of defense just continue to grow over and over again. And even myself being able to take care advantage of a joint duty assignment between my home organization and the Pentagon just shows another venue of somebody that's in one organization can partner and leverage with another organization as well. So I'm an example of, of that partnering that's going on today. >>So there's some innovation, bong, non traditional pathways to find talent. What are out there? What are new, what are these new nontraditional ways >>I was going to add to what Chris was, was mentioning John? Yeah. Even within view and under the purview of our chief information officer, back in 2013, the deputy surfed dirty defense signed the, uh, what we call the DOD cyberspace workforce strategy, uh, into effect. And that included a program called the cyber information technology exchange program. It's an exchange program in which a, uh, you know, private sector employee and worked for the DOD in cyber security positions, uh, span across multiple mission critical areas. So this is one opportunity to learn, uh, you know, in inside the DOD what's happening as a private sector person, if you will, uh, going back to what we talked about, you know, kinda, uh, opportunities, uh, within the government for, for somebody who might be interested, uh, you know, you don't have to be super smart, Bork and space. Uh, there's a lot of like, like Chris pointed out, there's a lot of different areas that we need to have people down within people to do, uh, to conduct the mission space. So you don't have to be mathematician mathematician. You don't have to be an engineer to succeed in this business. I think there's plenty of opportunities for, for any types of, of talent, any type of academic disciplines that, that, that, that they're out there. >>And I think, you know, Chris is shout out to the space force is really worth calling out again, because I think to me, that's a big deal. It's a huge deal. It's going to change the face of our nation and society. So super, super important. And that's going to rise the tide. I think it's gonna create, uh, some activation, uh, for a younger generation, certainly, and kind of new opportunities, new problems to solve new threats to take on and, and move it on. So really super conversation space in cybersecurity, the department of defense perspective, Von and Chris, thank you for taking the time. I'd love you guys just to close out. We'll start with you bong. And then Chris summarize for the folks watching, whether it's a student at Cal poly or other university or someone in industry and government, what is the department of defense perspective for space cybersecurity? >>Chris, won't go and take that on. I started, thank you. Uh, cyber security applies to much more than just the launch and download of mission data or human led exploration and the planning, testing, and experiments in the lab prior to launch require that cyber protection, just as much as any other space link, ground segment, trust rail network, or user data, and any of that loss of intellectual property or proprietary data is an extremely valuable and important, and really warrants, cybersecurity safeguards in any economic espionage or data exfiltration or denied access to that data I E ransomware or some other, uh, attack that can cripple any business or government endeavor. Uh, no matter how small or large, if it's left in our economic backbone, uh, clearly depends on space and GPS is more than just a direction finding our banking needs that a T and timing from P and T or whether it says systems that protect our shipping and airline industry of whether they can navigate and go through a particular storm or not, uh, even fighting forest fires picked up by a remote sensor. >>All those space-based assets, uh, require protection from spoofing date, uh, data denial or total asset loss. An example would be if a satellite sensitive optics were intentionally pointed at the sun and damaged, or if a command, uh, to avoid collision with another space vehicle was delayed or disrupted or a ground termination command. As we just saw just a few days ago at T minus three seconds prior to liftoff, if those all don't go as planned, uh, those losses are real and can be catastrophic. So the threat to space is pervasive real and genuine, and your active work across all those platforms is a necessary and appreciated. And your work in this area is critical, uh, going forward going forward. Uh, thank you for this opportunity to speak with you and, uh, talking on this important topic. >>Thank you, Chris Henson, goodbye. >>Closing remarks. Yeah. Likewise, John, uh, again, uh, as, as Chris said, thank you for, for the opportunity to discuss this very important, uh, around space, cyber security, as well as addressing, uh, at the end there, we were talking about workforce development and the need to have, uh, people, uh, in the mix for four features. We discussed with you. We need to start that recruiting early, uh, as we're doing to address, uh, the STEM gap today, we need to apply the same thing for cybersecurity. We, we absolutely need smart, innovative people to protect both Iraq. Anomic wellbeings a nation as well as our national defense. So this is the right conversation to have at this time, John and I, again, thank you and our Cal poly hose for, or, uh, having a symposium and, and having this opportunity to have this dialogue. Thank you, >>Gentlemen. Thank you for your time and great insights. We couldn't be there in person. We're here virtual for the space and cybersecurity symposium, 2020, the Cal poly I'm Jennifer with Silicon angle and the cube, your host. Thank you for watching.
SUMMARY :
It's the queue cover the space and cybersecurity symposium this year, you know, and despite the pandemic, Uh, space is the newest war fighting what I want to share with you today is how the current space strategy ties into the national defense strategy and effectively to leverage emerging technologies and seize opportunities to advance your assurance of the information and resilience of the underlying terrestrial air in space networks You know, more and more, uh, we see greater use of small satellite systems to address a myriad While a number of these companies continue to grow. and Steve Jake's the founder of the national security space association to address workforce development. We need the new skill space is here. the European space agency, and, uh, the Canadian space agency, So we asked my first question, Bonnie, we'll start with you is what do you see as the DOD his role in addressing the support technology development, uh, digital safety policy advocacy, is the leadership role and that leadership, uh, blends out very well over the different, uh, locations, well space will be that natural models of the space force and the DOD and getting space. uh, uh, you know, for local national security information. to be a leader and how do you assist others to get involved? Yeah, I think, uh, the one hand, you know, Ally's commercial companies are actually legally leading the R and D uh, of a lot of different What's your view on it? So, uh, and, and mentioned it a couple of topics that you hit on already. And, uh, you know, I mean, you got Intel, you got Nvidia, And I says, you know, Now you have open innovation with hardware, delivery of that from an end to end system. into the system, that, uh, before we employ them, Uh, and, uh, so we that all on the ground before we, we take it up to launch it. on the commercial side or students out there who are, you know, wanting to jump in, So that guidance in and of itself shows the emphasis of cyber security that So that shows a level of the CMMC process that we've thought about for the dependency that NASA States, uh, and it's important for, So you can be fast, all think are all things. Uh, and the more we use space, I mean, it's security, it's intoxicating at many levels, because if you think about it, and so on that have just continued to, uh, get embedded in our everyday society, So this is, uh, the intersection of space and cybersecurity. Uh, but it continues to be exciting, uh, lots of, jobs skills, what are some, what's the aperture, what's it look like if you zoom out and look our, uh, you know, our, our strategic way of, uh, how, how this company, can apply itself to a tough problem, uh, because they certainly exist when you have cybersecurity in play with space systems, um, analysis on the debris, uh, the remaining pieces of the sound like to figure Now, you know, Chris was talking earlier about opportunities, the opportunity that you talk about, I mean, you get the hardcore, you know, I want to work for the DOD. industry and the agencies and the department of defense just continue to So there's some innovation, bong, non traditional pathways to find talent. to learn, uh, you know, in inside the DOD what's happening as a private sector And I think, you know, Chris is shout out to the space force is really worth calling out again, because I think to and experiments in the lab prior to launch require that cyber protection, So the threat to space is pervasive real So this is the right conversation to have at this time, John and I, the space and cybersecurity symposium, 2020, the Cal poly I'm Jennifer with Silicon angle and the cube,
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Armstrong and Guhamad and Jacques V2
>>from around the globe. It's the Cube covering >>space and cybersecurity. Symposium 2020 hosted by Cal Poly >>Over On Welcome to this Special virtual conference. The Space and Cybersecurity Symposium 2020 put on by Cal Poly with support from the Cube. I'm John for your host and master of ceremonies. Got a great topic today in this session. Really? The intersection of space and cybersecurity. This topic and this conversation is the cybersecurity workforce development through public and private partnerships. And we've got a great lineup. We have Jeff Armstrong's the president of California Polytechnic State University, also known as Cal Poly Jeffrey. Thanks for jumping on and Bang. Go ahead. The second director of C four s R Division. And he's joining us from the office of the Under Secretary of Defense for the acquisition Sustainment Department of Defense, D O D. And, of course, Steve Jake's executive director, founder, National Security Space Association and managing partner at Bello's. Gentlemen, thank you for joining me for this session. We got an hour conversation. Thanks for coming on. >>Thank you. >>So we got a virtual event here. We've got an hour, have a great conversation and love for you guys do? In opening statement on how you see the development through public and private partnerships around cybersecurity in space, Jeff will start with you. >>Well, thanks very much, John. It's great to be on with all of you. Uh, on behalf Cal Poly Welcome, everyone. Educating the workforce of tomorrow is our mission to Cal Poly. Whether that means traditional undergraduates, master students are increasingly mid career professionals looking toe up, skill or re skill. Our signature pedagogy is learn by doing, which means that our graduates arrive at employers ready Day one with practical skills and experience. We have long thought of ourselves is lucky to be on California's beautiful central Coast. But in recent years, as we have developed closer relationships with Vandenberg Air Force Base, hopefully the future permanent headquarters of the United States Space Command with Vandenberg and other regional partners, we have discovered that our location is even more advantages than we thought. We're just 50 miles away from Vandenberg, a little closer than u C. Santa Barbara, and the base represents the southern border of what we have come to think of as the central coast region. Cal Poly and Vandenberg Air force base have partner to support regional economic development to encourage the development of a commercial spaceport toe advocate for the space Command headquarters coming to Vandenberg and other ventures. These partnerships have been possible because because both parties stand to benefit Vandenberg by securing new streams of revenue, workforce and local supply chain and Cal Poly by helping to grow local jobs for graduates, internship opportunities for students, and research and entrepreneurship opportunities for faculty and staff. Crucially, what's good for Vandenberg Air Force Base and for Cal Poly is also good for the Central Coast and the US, creating new head of household jobs, infrastructure and opportunity. Our goal is that these new jobs bring more diversity and sustainability for the region. This regional economic development has taken on a life of its own, spawning a new nonprofit called Reach, which coordinates development efforts from Vandenberg Air Force Base in the South to camp to Camp Roberts in the North. Another factor that is facilitated our relationship with Vandenberg Air Force Base is that we have some of the same friends. For example, Northrop Grumman has has long been an important defense contractor, an important partner to Cal poly funding scholarships and facilities that have allowed us to stay current with technology in it to attract highly qualified students for whom Cal Poly's costs would otherwise be prohibitive. For almost 20 years north of grimness funded scholarships for Cal Poly students this year, their funding 64 scholarships, some directly in our College of Engineering and most through our Cal Poly Scholars program, Cal Poly Scholars, a support both incoming freshman is transfer students. These air especially important because it allows us to provide additional support and opportunities to a group of students who are mostly first generation, low income and underrepresented and who otherwise might not choose to attend Cal Poly. They also allow us to recruit from partner high schools with large populations of underrepresented minority students, including the Fortune High School in Elk Grove, which we developed a deep and lasting connection. We know that the best work is done by balanced teams that include multiple and diverse perspectives. These scholarships help us achieve that goal, and I'm sure you know Northrop Grumman was recently awarded a very large contract to modernized the U. S. I. C B M Armory with some of the work being done at Vandenberg Air Force Base, thus supporting the local economy and protecting protecting our efforts in space requires partnerships in the digital realm. How Polly is partnered with many private companies, such as AWS. Our partnerships with Amazon Web services has enabled us to train our students with next generation cloud engineering skills, in part through our jointly created digital transformation hub. Another partnership example is among Cal Poly's California Cybersecurity Institute, College of Engineering and the California National Guard. This partnership is focused on preparing a cyber ready workforce by providing faculty and students with a hands on research and learning environment, side by side with military, law enforcement professionals and cyber experts. We also have a long standing partnership with PG and E, most recently focused on workforce development and redevelopment. Many of our graduates do indeed go on to careers in aerospace and defense industry as a rough approximation. More than 4500 Cal Poly graduates list aerospace and defense as their employment sector on linked in, and it's not just our engineers and computer sciences. When I was speaking to our fellow Panelists not too long ago, >>are >>speaking to bang, we learned that Rachel sins, one of our liberal arts arts majors, is working in his office. So shout out to you, Rachel. And then finally, of course, some of our graduates sword extraordinary heights such as Commander Victor Glover, who will be heading to the International space station later this year as I close. All of which is to say that we're deeply committed the workforce, development and redevelopment that we understand the value of public private partnerships and that were eager to find new ways in which to benefit everyone from this further cooperation. So we're committed to the region, the state in the nation and our past efforts in space, cybersecurity and links to our partners at as I indicated, aerospace industry and governmental partners provides a unique position for us to move forward in the interface of space and cybersecurity. Thank you so much, John. >>President, I'm sure thank you very much for the comments and congratulations to Cal Poly for being on the forefront of innovation and really taking a unique progressive. You and wanna tip your hat to you guys over there. Thank you very much for those comments. Appreciate it. Bahng. Department of Defense. Exciting you gotta defend the nation spaces Global. Your opening statement. >>Yes, sir. Thanks, John. Appreciate that day. Thank you, everybody. I'm honored to be this panel along with President Armstrong, Cal Poly in my long longtime friend and colleague Steve Jakes of the National Security Space Association, to discuss a very important topic of cybersecurity workforce development, as President Armstrong alluded to, I'll tell you both of these organizations, Cal Poly and the N S. A have done and continue to do an exceptional job at finding talent, recruiting them in training current and future leaders and technical professionals that we vitally need for our nation's growing space programs. A swell Asare collective National security Earlier today, during Session three high, along with my colleague Chris Hansen discussed space, cyber Security and how the space domain is changing the landscape of future conflicts. I discussed the rapid emergence of commercial space with the proliferations of hundreds, if not thousands, of satellites providing a variety of services, including communications allowing for global Internet connectivity. S one example within the O. D. We continue to look at how we can leverage this opportunity. I'll tell you one of the enabling technologies eyes the use of small satellites, which are inherently cheaper and perhaps more flexible than the traditional bigger systems that we have historically used unemployed for the U. D. Certainly not lost on Me is the fact that Cal Poly Pioneer Cube SATs 2020 some years ago, and they set the standard for the use of these systems today. So they saw the valiant benefit gained way ahead of everybody else, it seems, and Cal Poly's focus on training and education is commendable. I especially impressed by the efforts of another of Steve's I colleague, current CEO Mr Bill Britain, with his high energy push to attract the next generation of innovators. Uh, earlier this year, I had planned on participating in this year's Cyber Innovation Challenge. In June works Cal Poly host California Mill and high school students and challenge them with situations to test their cyber knowledge. I tell you, I wish I had that kind of opportunity when I was a kid. Unfortunately, the pandemic change the plan. Why I truly look forward. Thio feature events such as these Thio participating. Now I want to recognize my good friend Steve Jakes, whom I've known for perhaps too long of a time here over two decades or so, who was in acknowledge space expert and personally, I truly applaud him for having the foresight of years back to form the National Security Space Association to help the entire space enterprise navigate through not only technology but Polly policy issues and challenges and paved the way for operational izing space. Space is our newest horrifying domain. That's not a secret anymore. Uh, and while it is a unique area, it shares a lot of common traits with the other domains such as land, air and sea, obviously all of strategically important to the defense of the United States. In conflict they will need to be. They will all be contested and therefore they all need to be defended. One domain alone will not win future conflicts in a joint operation. We must succeed. All to defending space is critical as critical is defending our other operational domains. Funny space is no longer the sanctuary available only to the government. Increasingly, as I discussed in the previous session, commercial space is taking the lead a lot of different areas, including R and D, A so called new space, so cyber security threat is even more demanding and even more challenging. Three US considers and federal access to and freedom to operate in space vital to advancing security, economic prosperity, prosperity and scientific knowledge of the country. That's making cyberspace an inseparable component. America's financial, social government and political life. We stood up US Space force ah, year ago or so as the newest military service is like the other services. Its mission is to organize, train and equip space forces in order to protect us and allied interest in space and to provide space capabilities to the joint force. Imagine combining that US space force with the U. S. Cyber Command to unify the direction of space and cyberspace operation strengthened U D capabilities and integrate and bolster d o d cyber experience. Now, of course, to enable all of this requires had trained and professional cadre of cyber security experts, combining a good mix of policy as well as high technical skill set much like we're seeing in stem, we need to attract more people to this growing field. Now the D. O. D. Is recognized the importance of the cybersecurity workforce, and we have implemented policies to encourage his growth Back in 2013 the deputy secretary of defense signed the D. O d cyberspace workforce strategy to create a comprehensive, well equipped cyber security team to respond to national security concerns. Now this strategy also created a program that encourages collaboration between the D. O. D and private sector employees. We call this the Cyber Information Technology Exchange program or site up. It's an exchange programs, which is very interesting, in which a private sector employees can naturally work for the D. O. D. In a cyber security position that spans across multiple mission critical areas are important to the d. O. D. A key responsibility of cybersecurity community is military leaders on the related threats and cyber security actions we need to have to defeat these threats. We talk about rapid that position, agile business processes and practices to speed up innovation. Likewise, cybersecurity must keep up with this challenge to cyber security. Needs to be right there with the challenges and changes, and this requires exceptional personnel. We need to attract talent investing the people now to grow a robust cybersecurity, workforce, streets, future. I look forward to the panel discussion, John. Thank you. >>Thank you so much bomb for those comments and you know, new challenges and new opportunities and new possibilities and free freedom Operating space. Critical. Thank you for those comments. Looking forward. Toa chatting further. Steve Jakes, executive director of N. S. S. A Europe opening statement. >>Thank you, John. And echoing bangs thanks to Cal Poly for pulling these this important event together and frankly, for allowing the National Security Space Association be a part of it. Likewise, we on behalf the association delighted and honored Thio be on this panel with President Armstrong along with my friend and colleague Bonneau Glue Mahad Something for you all to know about Bomb. He spent the 1st 20 years of his career in the Air Force doing space programs. He then went into industry for several years and then came back into government to serve. Very few people do that. So bang on behalf of the space community, we thank you for your long life long devotion to service to our nation. We really appreciate that and I also echo a bang shot out to that guy Bill Britain, who has been a long time co conspirator of ours for a long time and you're doing great work there in the cyber program at Cal Poly Bill, keep it up. But professor arms trying to keep a close eye on him. Uh, I would like to offer a little extra context to the great comments made by by President Armstrong and bahng. Uh, in our view, the timing of this conference really could not be any better. Um, we all recently reflected again on that tragic 9 11 surprise attack on our homeland. And it's an appropriate time, we think, to take pause while the percentage of you in the audience here weren't even born or babies then For the most of us, it still feels like yesterday. And moreover, a tragedy like 9 11 has taught us a lot to include to be more vigilant, always keep our collective eyes and ears open to include those quote eyes and ears from space, making sure nothing like this ever happens again. So this conference is a key aspect. Protecting our nation requires we work in a cybersecurity environment at all times. But, you know, the fascinating thing about space systems is we can't see him. No, sir, We see Space launches man there's nothing more invigorating than that. But after launch, they become invisible. So what are they really doing up there? What are they doing to enable our quality of life in the United States and in the world? Well, to illustrate, I'd like to paraphrase elements of an article in Forbes magazine by Bonds and my good friend Chuck Beans. Chuck. It's a space guy, actually had Bonds job a fuse in the Pentagon. He is now chairman and chief strategy officer at York Space Systems, and in his spare time he's chairman of the small satellites. Chuck speaks in words that everyone can understand. So I'd like to give you some of his words out of his article. Uh, they're afraid somewhat. So these are Chuck's words. Let's talk about average Joe and playing Jane. Before heading to the airport for a business trip to New York City, Joe checks the weather forecast informed by Noah's weather satellites to see what pack for the trip. He then calls an uber that space app. Everybody uses it matches riders with drivers via GPS to take into the airport, So Joe has lunch of the airport. Unbeknownst to him, his organic lunch is made with the help of precision farming made possible through optimized irrigation and fertilization, with remote spectral sensing coming from space and GPS on the plane, the pilot navigates around weather, aided by GPS and nose weather satellites. And Joe makes his meeting on time to join his New York colleagues in a video call with a key customer in Singapore made possible by telecommunication satellites. Around to his next meeting, Joe receives notice changing the location of the meeting to another to the other side of town. So he calmly tells Syria to adjust the destination, and his satellite guided Google maps redirects him to the new location. That evening, Joe watches the news broadcast via satellite. The report details a meeting among world leaders discussing the developing crisis in Syria. As it turns out, various forms of quote remotely sensed. Information collected from satellites indicate that yet another band, chemical weapon, may have been used on its own people. Before going to bed, Joe decides to call his parents and congratulate them for their wedding anniversary as they cruise across the Atlantic, made possible again by communications satellites and Joe's parents can enjoy the call without even wondering how it happened the next morning. Back home, Joe's wife, Jane, is involved in a car accident. Her vehicle skids off the road. She's knocked unconscious, but because of her satellite equipped on star system, the crash is detected immediately and first responders show up on the scene. In time, Joe receives the news books. An early trip home sends flowers to his wife as he orders another uber to the airport. Over that 24 hours, Joe and Jane used space system applications for nearly every part of their day. Imagine the consequences if at any point they were somehow denied these services, whether they be by natural causes or a foreign hostility. And each of these satellite applications used in this case were initially developed for military purposes and continue to be, but also have remarkable application on our way of life. Just many people just don't know that. So, ladies and gentlemen, now you know, thanks to chuck beans, well, the United States has a proud heritage being the world's leading space faring nation, dating back to the Eisenhower and Kennedy years. Today we have mature and robust systems operating from space, providing overhead reconnaissance to quote, wash and listen, provide missile warning, communications, positioning, navigation and timing from our GPS system. Much of what you heard in Lieutenant General J. T. Thompson earlier speech. These systems are not only integral to our national security, but also our also to our quality of life is Chuck told us. We simply no longer could live without these systems as a nation and for that matter, as a world. But over the years, adversary like adversaries like China, Russia and other countries have come to realize the value of space systems and are aggressively playing ketchup while also pursuing capabilities that will challenge our systems. As many of you know, in 2000 and seven, China demonstrated it's a set system by actually shooting down is one of its own satellites and has been aggressively developing counter space systems to disrupt hours. So in a heavily congested space environment, our systems are now being contested like never before and will continue to bay well as Bond mentioned, the United States has responded to these changing threats. In addition to adding ways to protect our system, the administration and in Congress recently created the United States Space Force and the operational you United States Space Command, the latter of which you heard President Armstrong and other Californians hope is going to be located. Vandenberg Air Force Base Combined with our intelligence community today, we have focused military and civilian leadership now in space. And that's a very, very good thing. Commence, really. On the industry side, we did create the National Security Space Association devoted solely to supporting the national security Space Enterprise. We're based here in the D C area, but we have arms and legs across the country, and we are loaded with extraordinary talent. In scores of Forman, former government executives, So S s a is joined at the hip with our government customers to serve and to support. We're busy with a multitude of activities underway ranging from a number of thought provoking policy. Papers are recurring space time Webcast supporting Congress's Space Power Caucus and other main serious efforts. Check us out at NSS. A space dot org's One of our strategic priorities in central to today's events is to actively promote and nurture the workforce development. Just like cow calling. We will work with our U. S. Government customers, industry leaders and academia to attract and recruit students to join the space world, whether in government or industry and two assistant mentoring and training as their careers. Progress on that point, we're delighted. Be delighted to be working with Cal Poly as we hopefully will undertake a new pilot program with him very soon. So students stay tuned something I can tell you Space is really cool. While our nation's satellite systems are technical and complex, our nation's government and industry work force is highly diverse, with a combination of engineers, physicists, method and mathematicians, but also with a large non technical expertise as well. Think about how government gets things thes systems designed, manufactured, launching into orbit and operating. They do this via contracts with our aerospace industry, requiring talents across the board from cost estimating cost analysis, budgeting, procurement, legal and many other support. Tasker Integral to the mission. Many thousands of people work in the space workforce tens of billions of dollars every year. This is really cool stuff, no matter what your education background, a great career to be part of. When summary as bang had mentioned Aziz, well, there is a great deal of exciting challenges ahead we will see a new renaissance in space in the years ahead, and in some cases it's already begun. Billionaires like Jeff Bezos, Elon Musk, Sir Richard Richard Branson are in the game, stimulating new ideas in business models, other private investors and start up companies. Space companies are now coming in from all angles. The exponential advancement of technology and microelectronics now allows the potential for a plethora of small SAT systems to possibly replace older satellites the size of a Greyhound bus. It's getting better by the day and central to this conference, cybersecurity is paramount to our nation's critical infrastructure in space. So once again, thanks very much, and I look forward to the further conversation. >>Steve, thank you very much. Space is cool. It's relevant. But it's important, as you pointed out, and you're awesome story about how it impacts our life every day. So I really appreciate that great story. I'm glad you took the time Thio share that you forgot the part about the drone coming over in the crime scene and, you know, mapping it out for you. But that would add that to the story later. Great stuff. My first question is let's get into the conversations because I think this is super important. President Armstrong like you to talk about some of the points that was teased out by Bang and Steve. One in particular is the comment around how military research was important in developing all these capabilities, which is impacting all of our lives. Through that story. It was the military research that has enabled a generation and generation of value for consumers. This is kind of this workforce conversation. There are opportunities now with with research and grants, and this is, ah, funding of innovation that it's highly accelerate. It's happening very quickly. Can you comment on how research and the partnerships to get that funding into the universities is critical? >>Yeah, I really appreciate that And appreciate the comments of my colleagues on it really boils down to me to partnerships, public private partnerships. You mentioned Northrop Grumman, but we have partnerships with Lockie Martin, Boeing, Raytheon Space six JPL, also member of organization called Business Higher Education Forum, which brings together university presidents and CEOs of companies. There's been focused on cybersecurity and data science, and I hope that we can spill into cybersecurity in space but those partnerships in the past have really brought a lot forward at Cal Poly Aziz mentioned we've been involved with Cube set. Uh, we've have some secure work and we want to plan to do more of that in the future. Uh, those partnerships are essential not only for getting the r and d done, but also the students, the faculty, whether masters or undergraduate, can be involved with that work. Uh, they get that real life experience, whether it's on campus or virtually now during Covic or at the location with the partner, whether it may be governmental or our industry. Uh, and then they're even better equipped, uh, to hit the ground running. And of course, we'd love to see even more of our students graduate with clearance so that they could do some of that a secure work as well. So these partnerships are absolutely critical, and it's also in the context of trying to bring the best and the brightest and all demographics of California and the US into this field, uh, to really be successful. So these partnerships are essential, and our goal is to grow them just like I know other colleagues and C. S u and the U C are planning to dio, >>you know, just as my age I've seen I grew up in the eighties, in college and during that systems generation and that the generation before me, they really kind of pioneered the space that spawned the computer revolution. I mean, you look at these key inflection points in our lives. They were really funded through these kinds of real deep research. Bond talk about that because, you know, we're living in an age of cloud. And Bezos was mentioned. Elon Musk. Sir Richard Branson. You got new ideas coming in from the outside. You have an accelerated clock now on terms of the innovation cycles, and so you got to react differently. You guys have programs to go outside >>of >>the Defense Department. How important is this? Because the workforce that air in schools and our folks re skilling are out there and you've been on both sides of the table. So share your thoughts. >>No, thanks, John. Thanks for the opportunity responded. And that's what you hit on the notes back in the eighties, R and D in space especially, was dominated by my government funding. Uh, contracts and so on. But things have changed. As Steve pointed out, A lot of these commercial entities funded by billionaires are coming out of the woodwork funding R and D. So they're taking the lead. So what we can do within the deal, the in government is truly take advantage of the work they've done on. Uh, since they're they're, you know, paving the way to new new approaches and new way of doing things. And I think we can We could certainly learn from that. And leverage off of that saves us money from an R and D standpoint while benefiting from from the product that they deliver, you know, within the O D Talking about workforce development Way have prioritized we have policies now to attract and retain talent. We need I I had the folks do some research and and looks like from a cybersecurity workforce standpoint. A recent study done, I think, last year in 2019 found that the cybersecurity workforce gap in the U. S. Is nearing half a million people, even though it is a growing industry. So the pipeline needs to be strengthened off getting people through, you know, starting young and through college, like assess a professor Armstrong indicated, because we're gonna need them to be in place. Uh, you know, in a period of about maybe a decade or so, Uh, on top of that, of course, is the continuing issue we have with the gap with with stamps students, we can't afford not to have expertise in place to support all the things we're doing within the with the not only deal with the but the commercial side as well. Thank you. >>How's the gap? Get? Get filled. I mean, this is the this is again. You got cybersecurity. I mean, with space. It's a whole another kind of surface area, if you will, in early surface area. But it is. It is an I o t. Device if you think about it. But it does have the same challenges. That's kind of current and and progressive with cybersecurity. Where's the gap Get filled, Steve Or President Armstrong? I mean, how do you solve the problem and address this gap in the workforce? What is some solutions and what approaches do we need to put in place? >>Steve, go ahead. I'll follow up. >>Okay. Thanks. I'll let you correct. May, uh, it's a really good question, and it's the way I would. The way I would approach it is to focus on it holistically and to acknowledge it up front. And it comes with our teaching, etcetera across the board and from from an industry perspective, I mean, we see it. We've gotta have secure systems with everything we do and promoting this and getting students at early ages and mentoring them and throwing internships at them. Eyes is so paramount to the whole the whole cycle, and and that's kind of and it really takes focused attention. And we continue to use the word focus from an NSS, a perspective. We know the challenges that are out there. There are such talented people in the workforce on the government side, but not nearly enough of them. And likewise on industry side. We could use Maura's well, but when you get down to it, you know we can connect dots. You know that the the aspect That's a Professor Armstrong talked about earlier toe where you continue to work partnerships as much as you possibly can. We hope to be a part of that. That network at that ecosystem the will of taking common objectives and working together to kind of make these things happen and to bring the power not just of one or two companies, but our our entire membership to help out >>President >>Trump. Yeah, I would. I would also add it again. It's back to partnerships that I talked about earlier. One of our partners is high schools and schools fortune Margaret Fortune, who worked in a couple of, uh, administrations in California across party lines and education. Their fifth graders all visit Cal Poly and visit our learned by doing lab and you, you've got to get students interested in stem at a early age. We also need the partnerships, the scholarships, the financial aid so the students can graduate with minimal to no debt to really hit the ground running. And that's exacerbated and really stress. Now, with this covert induced recession, California supports higher education at a higher rate than most states in the nation. But that is that has dropped this year or reasons. We all understand, uh, due to Kobe, and so our partnerships, our creativity on making sure that we help those that need the most help financially uh, that's really key, because the gaps air huge eyes. My colleagues indicated, you know, half of half a million jobs and you need to look at the the students that are in the pipeline. We've got to enhance that. Uh, it's the in the placement rates are amazing. Once the students get to a place like Cal Poly or some of our other amazing CSU and UC campuses, uh, placement rates are like 94%. >>Many of our >>engineers, they have jobs lined up a year before they graduate. So it's just gonna take key partnerships working together. Uh, and that continued partnership with government, local, of course, our state of CSU on partners like we have here today, both Stephen Bang So partnerships the thing >>e could add, you know, the collaboration with universities one that we, uh, put a lot of emphasis, and it may not be well known fact, but as an example of national security agencies, uh, National Centers of Academic Excellence in Cyber, the Fast works with over 270 colleges and universities across the United States to educate its 45 future cyber first responders as an example, so that Zatz vibrant and healthy and something that we ought Teoh Teik, banjo >>off. Well, I got the brain trust here on this topic. I want to get your thoughts on this one point. I'd like to define what is a public private partnership because the theme that's coming out of the symposium is the script has been flipped. It's a modern error. Things air accelerated get you got security. So you get all these things kind of happen is a modern approach and you're seeing a digital transformation play out all over the world in business. Andi in the public sector. So >>what is what >>is a modern public private partnership? What does it look like today? Because people are learning differently, Covert has pointed out, which was that we're seeing right now. How people the progressions of knowledge and learning truth. It's all changing. How do you guys view the modern version of public private partnership and some some examples and improve points? Can you can you guys share that? We'll start with the Professor Armstrong. >>Yeah. A zai indicated earlier. We've had on guy could give other examples, but Northup Grumman, uh, they helped us with cyber lab. Many years ago. That is maintained, uh, directly the software, the connection outside its its own unit so that students can learn the hack, they can learn to penetrate defenses, and I know that that has already had some considerations of space. But that's a benefit to both parties. So a good public private partnership has benefits to both entities. Uh, in the common factor for universities with a lot of these partnerships is the is the talent, the talent that is, that is needed, what we've been working on for years of the, you know, that undergraduate or master's or PhD programs. But now it's also spilling into Skilling and re Skilling. As you know, Jobs. Uh, you know, folks were in jobs today that didn't exist two years, three years, five years ago. But it also spills into other aspects that can expand even mawr. We're very fortunate. We have land, there's opportunities. We have one tech part project. We're expanding our tech park. I think we'll see opportunities for that, and it'll it'll be adjusted thio, due to the virtual world that we're all learning more and more about it, which we were in before Cove it. But I also think that that person to person is going to be important. Um, I wanna make sure that I'm driving across the bridge. Or or that that satellites being launched by the engineer that's had at least some in person training, uh, to do that and that experience, especially as a first time freshman coming on a campus, getting that experience expanding and as adult. And we're gonna need those public private partnerships in order to continue to fund those at a level that is at the excellence we need for these stem and engineering fields. >>It's interesting People in technology can work together in these partnerships in a new way. Bank Steve Reaction Thio the modern version of what a public, successful private partnership looks like. >>If I could jump in John, I think, you know, historically, Dodi's has have had, ah, high bar thio, uh, to overcome, if you will, in terms of getting rapid pulling in your company. This is the fault, if you will and not rely heavily in are the usual suspects of vendors and like and I think the deal is done a good job over the last couple of years off trying to reduce the burden on working with us. You know, the Air Force. I think they're pioneering this idea around pitch days where companies come in, do a two hour pitch and immediately notified of a wooden award without having to wait a long time. Thio get feedback on on the quality of the product and so on. So I think we're trying to do our best. Thio strengthen that partnership with companies outside the main group of people that we typically use. >>Steve, any reaction? Comment to add? >>Yeah, I would add a couple of these air. Very excellent thoughts. Uh, it zits about taking a little gamble by coming out of your comfort zone. You know, the world that Bond and Bond lives in and I used to live in in the past has been quite structured. It's really about we know what the threat is. We need to go fix it, will design it says we go make it happen, we'll fly it. Um, life is so much more complicated than that. And so it's it's really to me. I mean, you take you take an example of the pitch days of bond talks about I think I think taking a gamble by attempting to just do a lot of pilot programs, uh, work the trust factor between government folks and the industry folks in academia. Because we are all in this together in a lot of ways, for example. I mean, we just sent the paper to the White House of their requests about, you know, what would we do from a workforce development perspective? And we hope Thio embellish on this over time once the the initiative matures. But we have a piece of it, for example, is the thing we call clear for success getting back Thio Uh, President Armstrong's comments at the collegiate level. You know, high, high, high quality folks are in high demand. So why don't we put together a program they grabbed kids in their their underclass years identifies folks that are interested in doing something like this. Get them scholarships. Um, um, I have a job waiting for them that their contract ID for before they graduate, and when they graduate, they walk with S C I clearance. We believe that could be done so, and that's an example of ways in which the public private partnerships can happen to where you now have a talented kid ready to go on Day one. We think those kind of things can happen. It just gets back down to being focused on specific initiatives, give them giving them a chance and run as many pilot programs as you can like these days. >>That's a great point, E. President. >>I just want to jump in and echo both the bank and Steve's comments. But Steve, that you know your point of, you know, our graduates. We consider them ready Day one. Well, they need to be ready Day one and ready to go secure. We totally support that and and love to follow up offline with you on that. That's that's exciting, uh, and needed very much needed mawr of it. Some of it's happening, but way certainly have been thinking a lot about that and making some plans, >>and that's a great example of good Segway. My next question. This kind of reimagining sees work flows, eyes kind of breaking down the old the old way and bringing in kind of a new way accelerated all kind of new things. There are creative ways to address this workforce issue, and this is the next topic. How can we employ new creative solutions? Because, let's face it, you know, it's not the days of get your engineering degree and and go interview for a job and then get slotted in and get the intern. You know the programs you get you particularly through the system. This is this is multiple disciplines. Cybersecurity points at that. You could be smart and math and have, ah, degree in anthropology and even the best cyber talents on the planet. So this is a new new world. What are some creative approaches that >>you know, we're >>in the workforce >>is quite good, John. One of the things I think that za challenge to us is you know, we got somehow we got me working for with the government, sexy, right? The part of the challenge we have is attracting the right right level of skill sets and personnel. But, you know, we're competing oftentimes with the commercial side, the gaming industry as examples of a big deal. And those are the same talents. We need to support a lot of programs we have in the U. D. So somehow we have to do a better job to Steve's point off, making the work within the U. D within the government something that they would be interested early on. So I tracked him early. I kind of talked about Cal Poly's, uh, challenge program that they were gonna have in June inviting high school kid. We're excited about the whole idea of space and cyber security, and so on those air something. So I think we have to do it. Continue to do what were the course the next several years. >>Awesome. Any other creative approaches that you guys see working or might be on idea, or just a kind of stoked the ideation out their internship. So obviously internships are known, but like there's gotta be new ways. >>I think you can take what Steve was talking about earlier getting students in high school, uh, and aligning them sometimes. Uh, that intern first internship, not just between the freshman sophomore year, but before they inter cal poly per se. And they're they're involved s So I think that's, uh, absolutely key. Getting them involved many other ways. Um, we have an example of of up Skilling a redeveloped work redevelopment here in the Central Coast. PG and e Diablo nuclear plant as going to decommission in around 2020 24. And so we have a ongoing partnership toe work on reposition those employees for for the future. So that's, you know, engineering and beyond. Uh, but think about that just in the manner that you were talking about. So the up skilling and re Skilling uh, on I think that's where you know, we were talking about that Purdue University. Other California universities have been dealing with online programs before cove it and now with co vid uh, so many more faculty or were pushed into that area. There's going to be much more going and talk about workforce development and up Skilling and Re Skilling The amount of training and education of our faculty across the country, uh, in in virtual, uh, and delivery has been huge. So there's always a silver linings in the cloud. >>I want to get your guys thoughts on one final question as we in the in the segment. And we've seen on the commercial side with cloud computing on these highly accelerated environments where you know, SAS business model subscription. That's on the business side. But >>one of The >>things that's clear in this trend is technology, and people work together and technology augments the people components. So I'd love to get your thoughts as we look at the world now we're living in co vid um, Cal Poly. You guys have remote learning Right now. It's a infancy. It's a whole new disruption, if you will, but also an opportunity to enable new ways to collaborate, Right? So if you look at people and technology, can you guys share your view and vision on how communities can be developed? How these digital technologies and people can work together faster to get to the truth or make a discovery higher to build the workforce? These air opportunities? How do you guys view this new digital transformation? >>Well, I think there's there's a huge opportunities and just what we're doing with this symposium. We're filming this on one day, and it's going to stream live, and then the three of us, the four of us, can participate and chat with participants while it's going on. That's amazing. And I appreciate you, John, you bringing that to this this symposium, I think there's more and more that we can do from a Cal poly perspective with our pedagogy. So you know, linked to learn by doing in person will always be important to us. But we see virtual. We see partnerships like this can expand and enhance our ability and minimize the in person time, decrease the time to degree enhanced graduation rate, eliminate opportunity gaps or students that don't have the same advantages. S so I think the technological aspect of this is tremendous. Then on the up Skilling and Re Skilling, where employees air all over, they can be reached virtually then maybe they come to a location or really advanced technology allows them to get hands on virtually, or they come to that location and get it in a hybrid format. Eso I'm I'm very excited about the future and what we can do, and it's gonna be different with every university with every partnership. It's one. Size does not fit all. >>It's so many possibilities. Bond. I could almost imagine a social network that has a verified, you know, secure clearance. I can jump in, have a little cloak of secrecy and collaborate with the d o. D. Possibly in the future. But >>these are the >>kind of kind of crazy ideas that are needed. Are your thoughts on this whole digital transformation cross policy? >>I think technology is gonna be revolutionary here, John. You know, we're focusing lately on what we call digital engineering to quicken the pace off, delivering capability to warfighter. As an example, I think a I machine language all that's gonna have a major play and how we operate in the future. We're embracing five G technologies writing ability Thio zero latency or I o t More automation off the supply chain. That sort of thing, I think, uh, the future ahead of us is is very encouraging. Thing is gonna do a lot for for national defense on certainly the security of the country. >>Steve, your final thoughts. Space systems are systems, and they're connected to other systems that are connected to people. Your thoughts on this digital transformation opportunity >>Such a great question in such a fun, great challenge ahead of us. Um echoing are my colleague's sentiments. I would add to it. You know, a lot of this has I think we should do some focusing on campaigning so that people can feel comfortable to include the Congress to do things a little bit differently. Um, you know, we're not attuned to doing things fast. Uh, but the dramatic You know, the way technology is just going like crazy right now. I think it ties back Thio hoping Thio, convince some of our senior leaders on what I call both sides of the Potomac River that it's worth taking these gamble. We do need to take some of these things very way. And I'm very confident, confident and excited and comfortable. They're just gonna be a great time ahead and all for the better. >>You know, e talk about D. C. Because I'm not a lawyer, and I'm not a political person, but I always say less lawyers, more techies in Congress and Senate. So I was getting job when I say that. Sorry. Presidential. Go ahead. >>Yeah, I know. Just one other point. Uh, and and Steve's alluded to this in bonded as well. I mean, we've got to be less risk averse in these partnerships. That doesn't mean reckless, but we have to be less risk averse. And I would also I have a zoo. You talk about technology. I have to reflect on something that happened in, uh, you both talked a bit about Bill Britton and his impact on Cal Poly and what we're doing. But we were faced a few years ago of replacing a traditional data a data warehouse, data storage data center, and we partner with a W S. And thank goodness we had that in progress on it enhanced our bandwidth on our campus before Cove. It hit on with this partnership with the digital transformation hub. So there is a great example where, uh, we we had that going. That's not something we could have started. Oh, covitz hit. Let's flip that switch. And so we have to be proactive on. We also have thio not be risk averse and do some things differently. Eyes that that is really salvage the experience for for students. Right now, as things are flowing, well, we only have about 12% of our courses in person. Uh, those essential courses, uh, and just grateful for those partnerships that have talked about today. >>Yeah, and it's a shining example of how being agile, continuous operations, these air themes that expand into space and the next workforce needs to be built. Gentlemen, thank you. very much for sharing your insights. I know. Bang, You're gonna go into the defense side of space and your other sessions. Thank you, gentlemen, for your time for great session. Appreciate it. >>Thank you. Thank you. >>Thank you. >>Thank you. Thank you. Thank you all. >>I'm John Furry with the Cube here in Palo Alto, California Covering and hosting with Cal Poly The Space and Cybersecurity Symposium 2020. Thanks for watching.
SUMMARY :
It's the Cube space and cybersecurity. We have Jeff Armstrong's the president of California Polytechnic in space, Jeff will start with you. We know that the best work is done by balanced teams that include multiple and diverse perspectives. speaking to bang, we learned that Rachel sins, one of our liberal arts arts majors, on the forefront of innovation and really taking a unique progressive. of the National Security Space Association, to discuss a very important topic of Thank you so much bomb for those comments and you know, new challenges and new opportunities and new possibilities of the space community, we thank you for your long life long devotion to service to the drone coming over in the crime scene and, you know, mapping it out for you. Yeah, I really appreciate that And appreciate the comments of my colleagues on clock now on terms of the innovation cycles, and so you got to react differently. Because the workforce that air in schools and our folks re So the pipeline needs to be strengthened But it does have the same challenges. Steve, go ahead. the aspect That's a Professor Armstrong talked about earlier toe where you continue to work Once the students get to a place like Cal Poly or some of our other amazing Uh, and that continued partnership is the script has been flipped. How people the progressions of knowledge and learning truth. that is needed, what we've been working on for years of the, you know, Thio the modern version of what a public, successful private partnership looks like. This is the fault, if you will and not rely heavily in are the usual suspects for example, is the thing we call clear for success getting back Thio Uh, that and and love to follow up offline with you on that. You know the programs you get you particularly through We need to support a lot of programs we have in the U. D. So somehow we have to do a better idea, or just a kind of stoked the ideation out their internship. in the manner that you were talking about. And we've seen on the commercial side with cloud computing on these highly accelerated environments where you know, So I'd love to get your thoughts as we look at the world now we're living in co vid um, decrease the time to degree enhanced graduation rate, eliminate opportunity you know, secure clearance. kind of kind of crazy ideas that are needed. certainly the security of the country. and they're connected to other systems that are connected to people. that people can feel comfortable to include the Congress to do things a little bit differently. So I Eyes that that is really salvage the experience for Bang, You're gonna go into the defense side of Thank you. Thank you all. I'm John Furry with the Cube here in Palo Alto, California Covering and hosting with Cal
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Fully Deniable Communication and Computation
>>Hi. Um, and thank you for inviting me to speak at the Entity Research Summit. And congratulations for NTT for setting up the neuroses club in the area. Okay, so I'm gonna talk about fully by deniable encryption and multiply the competition. And, uh, this is joint work with park from Harvard. And Santa will bring a, uh, she structurally right now in Russia during the rest. Um, so So so consider thesis, uh, two kids, which maybe some of you still remember its violence for check the incredible kids. And they are want they want to talk to each other privately without her mother learning what talking about. So here they are using this lead pipe, which is that cannot be secure Channel and and violent can say to that track that she doesn't want to do her homework and check it was the watch movie. And she knows that the judge will understand what she says. We hear what she says, but her mother, their mother, is not going to anything because it z this lead pipe. She doesn't know what they're talking about. Um and and and we know how to implement this actually in without lead pipes in the software will Do you have encryption, which, you know, you know, for I know, uh, 40 for the last 40 years or so, but actually for many more s. Oh, this is great. Encryption gives us private communication against, uh, eavesdropping adversary. So passive adversaries s but But you know that mothers can be more than passives. What if the mother he goes and asks Pilot that? What did you talk? What do you say to judge it So you know, if valid, really said, you know, used this'll end pipe. She can say whatever she wants to say. I actually said that I was study, and then the mother goes to judge. I can ask him what did about tell you, and she said that she was studied and the mother still cannot tell anything about what happened. She doesn't know trillions. Death was sent or not. Um, in fact, even if violence said that she was studying and and Jackson said something else that you know, she said she was she rather watch movie. Even then the mother doesn't know who was right. I mean, not from the pipe music. Look them in the eye and not this way, but not from the communication she doesn't. Andi. In fact, we could go on like this, and, you know, the lead type doesn't help at all to understand what really have. And this is really another very important form off this really secure channels that it doesn't allow external parties. Course, there's, uh, certain what really happened. Even when they asked to see all the internals of all the parties. In fact, even further, the Violet Jack Jack have no way to actually convince the mother that this is what happened. Even if you want, right, they have no way of actually proving to the mother that they said this and not the other thing with this lead pipe. So the question is can be obtained a similar effects with, you know, software encryption. Uh, can we have an encryption scheme that has the same sort of properties? So we know that Peoria, the total encryption doesn't have this property. That encryption leaves traces. So there's this cipher text that that the mother of the course of seized. Then when the mother goes toe the parties and you know the ballot judge, you can ask him uh, give me. Show me your randomness. Show me all the internals. I want to see what really? How you generated the text and how you decrypted it with no money. Encryption is only one way that, but inject, checking opened the suffer text, and therefore, there is no real privacy anymore. Um, so So this is the case. So so really to do to address this issue? The this this concept of deniable encryption that was considered, uh, you know, many years ago. Andi idea here is that you wanted encryption scheme that provides, uh, protection of privacy. Uh, on ability, toe keep private. You really, really, really value. And maybe, ah, fake or lie about what you say in a convincing way, even against such a course. Uh huh. So and so? So the idea is that, you know, So they actually do you think of three types here, So there is centered in apple. So we're just going us to center off the off the message. You know how How did you encrypt the message? Show me your encryption. Andalus Suing The decryption key is public. Um, and if you go to the receiver and ask him show me your decryption key. I want to see how you decrypted. And you can also think about natural case where the course actually goes to both parties and ask them for the for the internals and compares one against the other. Right? So this is the bite inability concept. Andi, you can, of course, naturally generalize it. Not just to encryption to, say, two party competition soon here, Violent and Jack. Jack. You know, uh, maybe not even trust each other fully, But they want toe compute together, you know? Or, you know, do they actually know a kid they both know and rapes in school, Right. So, So, So violent has her own list of kids, and she knows grapes and injection to, and they want to do this to Paris ST secure competition to figure out if they keep the both. And so if they have this ideal trusted party or stay for somewhere where they can actually do the security applications uh um, securely then they can, of course, learned the answer without learning anything else. And also, if the mother comes in after the fact and ask them, you know who I see that you were trying to figure out who very school, you know. So tell me what you did. Tell me your inputs them you are supposed to give me all the randomness. And And I want to know for the kids that you know, that vaping school. So if they were using such such a physically, I didn't secure gadget then, uh, then they can say You know why? You know? So So what is the state of, I don't know, anybody Invasion did Jack this theater and I got nothing into something or nothing. Jake Jackson. Consistency and off course. Mother has no way of knowing if this is true. No. And even if, uh, injected decides to tell the truth and actually tells is really important. Really put real randomness. And, uh, no randomness here and violent tells still here. Nothing. Nothing that the mother has no way of knowing which one is like. She clearly some of one of them is language. Doesn't know which one. I mean, chicken again looked deep in the eye, but not from the communication. She cannot figure out. Um, so s so we want to get something like that for for two party competition. Uh, and and and again, eso again, again, again. The case that, you know, one is like going to the truth is still don't know. Um, so the question is there a protocol that that one is still behavior, and, uh, incredible. How do you define us? Uh, and the point is that, you know, Okay, 11 further thing toe. Think about, you know, this doesn't shouldn't end with two parties can think about three or more parties on, uh, and the same thing happens. You know, just maybe the trust structure, the consistency structure becomes more complicated. Uh, you know, you could buy groups of people which is consistent with each other and not without, um Okay, so So what are our results here? So first result is regarding encryption. So we come up with the first bite, the novel communication protocol. It's not encryption because it's three messages. Uh, so it is three messages, and it is this way need a reference string, which is like, programs in the sky. And but it's a short registering. I mean, one short programs that everybody in the world uses for the encryptions for the entire duration of time. and our assumptions are some expansion, Leo in one functions, uh, and on. But just to say that what was done previously? It was just senator deniable or receiver deniable, um, And then and nothing that we do is that actually way define and also obtained this extra property, which we call off the record inability which talks with you about the case where, as I said before, that one party, uh uh, is saying one thing and the other practicing nothing they insisted. So they cannot. There is no way for them to frame each other. Um, and the way the other result is regarding a multiparty function evaluation on Dhere, we come up with the first all deniable secure function evaluation for quote Well, you know, I mean, I mean that the protocol with the adversary or the coarser expect to see all off the transcript of the competition, including all the randomness in all the internal state of all the parties eso superiors results in this area always assumed that you know, either the course only can concourse on some of the parties or if you can force all the parties and there is some some physical gadget, uh, which is crucial information about the personnel puts and you know, nobody can see inside, so no, here, we actually that the Attackers see everything. Uh, because they think they see everything on we can still provide inability onda protocol. Also, our protocols also withstand inconsistencies. Mean the case off this off the record style that one party says one thing partisans don't think. But this is only in the case of two parties and only for functions where the input size is polynomial in play. Put size. Uh, domain. Um, so in this actually interested open question how to extend it beyond that. Uh, so just to say that this is kind of it's a surprising thing that you can even do such thing, because what it allows you to do is actually such to completely rewrite history. Eso you during your competition on. Then somebody comes, and that will show me everything that happened. All the runners, all the entire transcript, the competition from beginning to the end. And you can now tell them something else. Not something that really happened. I mean, they see, you know, the public messages they see it on thistle is un contestable, but you can show different internals that there are very different than what really happened. And still nobody can catch you. So it's really some sense. Uh, who knows what's really happened? Um, so anyway, so So this is the, uh this is the result. Let's just say a few words about fully deniable encryption. Uh, just toe give a more detailed So So So So, how do you define this? Fully deniable encryption. So first I want to say that, you know, if you just, uh if the parties have appreciate key then, uh, deniability is with these because what you know, you just in orderto cryptic message just want some part of the key. And this one temple is completely deniable, right? Because you can just take this self a text and claim that it was any message encryption off any message off your choice. But just, you know, extra it. But just coming up with the key, which is the Solvents Architects as a message of futures. So this is completely diamond by both parties, and even it's off the record because if the two parties say different things, there's no way to know what's right. So Eh, so what? But it means that, you know, the hard part is actually had to come up with this shirt key, uh, in a deniable way. So you can actually later argued that this key was an, um so s so we need kind of deniable key exchange, and then this is what we do. So we come up with this idea by by the application of what? This what this means. So it's a protocol, you know, for two parties, uh, change, keep with messages and which gives you the ability to life. Somebody asked you which was key and claim it was anything, uh, later. So more formally. So we have two parties. One You know, this is the key change protocol for one party, and this is the kitchen for the other party in each party also is equipped with this faking algorithm. This is s faking arctic. I keep, you know, Senator, receiver, Even though it's not teach change, it's affecting and breaking. Allows you to come up with fake randomness. That demonstrate kills anything and we want correctly since semantic security as usual and we want toe this s fake takes a transcript and the randomness and the old key in the nuclear that you want. Andi comes up with fake randomness such that, uh um and this is you know, that that consistent with this new key, k prime and the same for the receiver. It comes up with a new randomness. The assistant to the crime and the requirement is that, uh, the attack. I cannot tell the difference between the experiment when you know the key key was exchanged. These transcripts respecto the real key or the case where the key was exchanged, and then the faking accurately going folk What? The adversary seizes the actual transcript, but then opening to a different. So there's a distinguished group. Um, And then what if the parties that were okay then there is another requirement there that says that even if the parties you know, one of them face, the other one doesn't and they then you can't tell which one will effect in which one wants to tell the truth. Onda point is that this to this to produce properties together really give you what you would like for my dearly your channel, even with respect toe courses. Um, so just to point out that you know this, this properties hold only if the parties in the follow the protocol during the execution actually choose randomness is they should. Otherwise things does work. In fact, otherwise, there's nothing that could work because the party's chief from the beginning and just use the terroristic protocol instead of randomized or just, you know, just randomness, which is predetermined. And, of course, nothing you can do. Uh, however, you know, there are, of course, interesting situations where it is. You know, it's reasonable to trust that the parties are actually using the randomness Aziz instructed during the execution of the protocol, for instance, we're thinking about voting this something can be forced, uh, by the voting booth, but you know, other situations. But this is kind of like essentially eso maybe another minute to say a few words about, you know, just like construction. How it kind of works in, you know, in general. So So we have, like, a three months, three rounds protocols. So we have four programs, you know, two from each party don't to deal with the three messages. Then we have a faking program for each party, so the way it works, you know, first, the violent here is has this is Harris randomness and actually chooses the key that they're going Thio agree ahead of time. It inputs to the first program which is going to think of it is the office care program black box program. And there's the message. First message is basically a harsh appear f off the K and then the, uh and then the responder gets this message has its own randomness and outputs. Another message, which is the hash off the first message agronomists. And then the third message now is going to be a new encryption off the key on the hashes and the end to a previous messages. This is, ah, company encryption off this one long spring and then the fourth with the fourth program just takes the randomness off the receiver and the two messages and put it in. And then I'll put the key, which is decrypted essentially the Crips, the subtextual from here in the old checks, right? And then the faking programs. What they do, they just take those. The transcript and the cookie and the new key and the striking program here are puts a new randomness for the senator and this one There's a new randomness for the receiver and the way it does near random estrogen offering work eyes, uh, is again It's kind of fact natural a t least the face of it. It uses the seeking hidden triggers idea off, off, so high in waters for descending on the inability that, you know, trigger each one of those programs toe put actually write message even when you get this, uh, crime on eventually this k problems are Well, the problem is that this scene in triggers, you know, give you local consistency for each problem by itself. This was this was the east their goal. But there is no global consistency about those six programs together and and get the six programs together to be consistent with the fact that the key would actually keep prominent K is high in contribute. And this is something that we become the main challenge of this work. This also, I did this three messages because if you have only to then there is no way to get a double consistency. Ah, s O s. So this is, uh this is the test on just to say about, you know, the future. So definitely we want stronger than ability for for MPC. As I said, we just give partial results there on. Then there is kind of, like some very interesting questions. One is like in general, You know, we know that your is very nice, but in many cases, we actually can do things without, uh but in this situation with prosecution, but maybe the inability of one of the very few cases where actually, we don't have any other way to do things out of the Neo. Is it really essential? Can we prove it? You know, and if not, can we do without? Can we get around CRS? Can you actually do with public friend of mysterious? Uh, you know, and more generally? Uh, no. We actually, uh, sweated a lot. You know, spit blood. In order to make this thing work with Leo and because I always really hard to work with, you know, would agree toe, find some some some general set of tools to work more easily. I was there. Um, Louis, thank you very much on death's
SUMMARY :
So the idea is that, you know, So they actually do you think of three types here,
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Why Use IaaS When You Can Make Bare Metal Cloud-Native?
>>Hi, Oleg. So great of you to join us today. I'm really looking forward to our session. Eso Let's get started. So if I can get you to give a quick intro to yourself and then if you can share with us what you're going to be discussing today >>Hi, Jake. In my name is Oleg Elbow. I'm a product architect and the Doctor Enterprise Container Cloud team. Uh, today I'm going to talk about running kubernetes on bare metal with a container cloud. My goal is going to tell you about this exciting feature and why we think it's important and what we actually did to make it possible. >>Brilliant. Thank you very much. So let's get started. Eso from my understanding kubernetes clusters are typically run in virtual machines in clouds. So, for example, public cloud AWS or private cloud maybe open staff based or VM ware V sphere. So why why would you go off and run it on their mettle? >>Well, uh, the Doctor Enterprise container cloud already can run Coburn eighties in the cloud, as you know, and the idea behind the container clouds to enable us to manage multiple doctor enterprise clusters. But we want to bring innovation to kubernetes. And instead of spending a lot of resources on the hyper visor and virtual machines, we just go all in for kubernetes directly environmental. >>Fantastic. So it sounds like you're suggesting then to run kubernetes directly on their mettle. >>That's correct. >>Fantastic and without a hyper visor layer. >>Yes, we all know the reasons to run kubernetes and virtual machines it's in The first place is mutual mutual isolation off workloads, but virtualization. It comes with the performance, heat and additional complexity. Uh, another. And when Iran coordinated the director on the hardware, it's a perfect opportunity for developers. They can see performance boost up to 30% for certain container workloads. Uh, this is because the virtualization layer adds a lot off overhead, and even with things like enhanced placement awareness technologies like Numa or processor opinion, it's it's still another head. By skipping over the virtualization, we just remove this overhead and gained this boost. >>Excellent, though it sounds like 30% performance boost very appealing. Are there any other value points or positive points that you can pull out? >>Yes, Besides, the hyper visor over had virtual machines. They also have some static resource footprint. They take up the memory and CPU cycles and overall reintroduces the density of containers per host. Without virtual machines, you can run upto 16% more containers on the same host. >>Excellent. Really great numbers there. >>One more thing to point out directly. Use environmental makes it easier to use a special purpose hardware like graphic processors or virtual no virtual network functions for don't work interfaces or the field programmable gate arrays for custom circuits, Uh, and you can share them between containers more efficiently. >>Excellent. I mean, there's some really great value points you pulled out there. So 30% performance boost, 60% density boost on it could go off and support specialized hardware a lot easier. But let's talk about now. The applications. So what sort of applications do you think would benefit from this The most? >>Well, I'm thinking primarily high performance computations and deep learning will benefit, Uh, which is the more common than you might think of now they're artificial Intelligence is gripping into a lot off different applications. Uh, it really depends on memory capacity and performance, and they also use a special devices like F P G s for custom circuits widely sold. All of it is applicable to the machine learning. Really? >>And I mean, that whole ai piece is I mean, really exciting. And we're seeing this become more commonplace across a whole host of sectors. So you're telcos, farmers, banking, etcetera. And not just I t today. >>Yeah, that's indeed very exciting. Uh, but creating communities closer environmental, unfortunately, is not very easy. >>Hope so it sounds like there may be some challenges or complexities around it. Ondas this, I guess. The reason why there's not many products then out there today for kubernetes on their metal on baby I like. Could you talk to us then about some of the challenges that this might entail? >>Well, there are quite a few challenges first, and for most, there is no one way to manage governmental infrastructures Nowadays. Many vendors have their solutions that are not always compatible with each other and not necessarily cover all aspects off this. Um So we've worked an open source project called metal cube metal cooped and integrated it into the doctor Enterprise Container Cloud To do this unified bar middle management for us. >>And you mentioned it I hear you say is that open source? >>There is no project is open source. We had a lot of our special sauce to it. Um, what it does, Basically, it enables us to manage the hardware servers just like a cloud server Instances. >>And could you go? I mean, that's very interesting, but could you go into a bit more detail and specifically What do you mean? As cloud instances, >>of course they can. Generally, it means to manage them through some sort of a p I or programming interface. Uh, this interface has to cover all aspects off the several life cycle, like hardware configuration, operating system management network configuration storage configuration, Uh, with help off Metal cube. We extend the carbonated C p i to enable it to manage bare metal hosts. And aled these suspects off its life cycle. The mental que project that's uses open stack. Ironic on. Did it drops it in the Cuban. It s a P I. And ironic does all the heavy lifting off provisioned. It does it in a very cloud native way. Uh, it configures service using cloud they need, which is very familiar to anyone who deals with the cloud and the power is managed transparently through the i p my protocol on. But it does a lot to hide the differences between different hardware hosts from the user and in the Doctor Enterprise Container Cloud. We made everything so the user doesn't really feel the difference between bare metal server and cloud VM. >>So, Oleg, are you saying that you can actually take a machine that's turned off and turn it on using the commands? >>That's correct. That's the I. P M I. R Intelligent platform management interface. Uh, it gives you an ability to interact directly with the hardware. You can manager monitor things like power, consumption, temperature, voltage and so on. But what we use it for is to manage the food source and the actual power state of the server. So we have a group of service that are available and we can turn them on. And when we need them, just if we were spinning the VM >>Excellent. So that's how you get around the fact that while aled cloud the ends of the same, the hardware is all different. But I would assume you would have different server configurations in one environment So how would you get around that? >>Uh, yeah, that Zatz. Excellent questions. So some elements of the berm mental management the FBI that we developed, they are specifically to enable operators toe handle wider range of hardware configurations. For example, we make it possible to consider multiple network interfaces on the host. We support flexible partitioning off hard disks and other storage devices. We also make it possible thio boot remote live using the unified extended firmware interface for modern systems. Or just good old bias for for the legacy ones. >>Excellent. So yeah, thanks. Thanks for sharing that that. Now let's take a look at the rest of the infrastructure and eggs. So what about things like networking and storage house that managed >>Oh, Jakey, that's some important details. So from the networking standpoint, the most important thing for kubernetes is load balancing. We use some proven open source technologies such a Zengin ICS and met a little bit to handle. Handle that for us and for the storage. That's ah, a bit more tricky part. There are a lot off different stories. Solutions out. There s o. We decided to go with self and ah cooperator for self self is very much your and stable distributed stories system. It has incredible scalability. We actually run. Uh, pretty big clusters in production with chef and rock makes the life cycle management for self very robust and cloud native with health shaking and self correction. That kind of stuff. So any kubernetes cluster that Dr Underprice Container Cloud provision for environmental Potentially. You can have the self cluster installed self installed in this cluster and provide stories that is accessible from any node in the cluster to any port in the cluster. So that's, uh, called Native Storage components. Native storage. >>Wonderful. But would that then mean that you'd have to have additional hardware so mawr hardware for the storage cluster, then? >>Not at all. Actually, we use Converse storage architecture in the current price container cloud and the workloads and self. They share the same machines and actually managed by the same kubernetes cluster A. Some point in the future, we plan to add more fully, even more flexibility to this, uh, self configuration and enable is share self, where all communities cluster will use a single single self back, and that's that's not the way for us to optimize our very basically. >>Excellent. So thanks for covering the infrastructure part. What would be good is if we can get an understanding them for that kind of look and feel, then for the operators and the users of the system. So what can they say? >>Yeah, the case. We know Doc Enterprise Container Cloud provides a web based user interface that is, uh, but enables to manage clusters. And the bare metal management actually is integrated into this interface and provides provides very smooth user experience. A zone operator, you need to add or enrolled governmental hosts pretty much the same way you add cloud credentials for any other for any other providers for any other platforms. >>Excellent. I mean, Oleg, it sounds really interesting. Would you be able to share some kind of demo with us? It be great to see this in action. Of >>course. Let's let's see what we have here. So, >>uh, thank you. >>Uh, so, first of all, you take a bunch of governmental service and you prepare them, connect and connect them to the network is described in the dogs and bootstrap container cloud on top of these, uh, three of these bare metal servers. Uh, once you put through, you have the container cloud up and running. You log into the u I. Let's start here. And, uh, I'm using the generic operator user for now. Its's possible to integrate it with your in the entity system with the customer and the entity system and get real users there. Mhm. So first of all, let's create a project. It will hold all off our clusters. And once we created it, just switched to it. And the first step for an operator is to add some burr metal hosts of the project. As you see it empty, uh, toe at the berm. It'll host. You just need a few parameters. Uh, name that will allow you to identify the server later. Then it's, ah, user name and password to access the IBM. My controls off the server next on, and it's very important. It's the hardware address off the first Internet port. It will be used to remotely boot the server over network. Uh, finally, that Z the i p address off the i p m i n point and last, but not the least. It's the bucket, uh, toe Assign the governmental host to. It's a label that is assigned to it. And, uh, right now we offer just three default labels or buckets. It's, ah, manager, manager, hosts, worker hosts and storage hosts. And depending on the hardware configuration of the server, you assign it to one of these three groups. You will see how it's used later in the phone, so note that least six servers are required to deploy managed kubernetes cluster. Just as for for the cloud providers. Um, there is some information available now about the service is the result of inspection. By the way, you can look it up. Now we move. Want to create a cluster, so you need to provide the name for the cluster. Select the release off Dr Enterprise Engine and next next step is for provider specific information. You need to specify the address of the Class three guy and point here, and the range of feathers is for services that will be installed in the cluster. The user war close um kubernetes Network parameter school be changed as well, but the defaults are usually okay. Now you can enable or disable stack light the monitoring system for the Burnett's cluster and provide some parameters to eat custom parameters. Uh, finally you click create to create the cluster. It's an empty cluster that we need to add some machines to. So we need a least three manager notes. The form is very simple. You just select the roll off the community snowed. It's either manager of worker Onda. You need to select this label bucket from which the environmental hospital we picked. We go with the manager label for manager notes and work your label for the workers. Uh, while question is deploying, let's check out some machine information. The storage data here, the names off the disks are taken from the environmental host Harbor inspection data that we checked before. Now we wait for servers to be deployed. Uh, it includes ah, operating system, and the government is itself. So uh, yeah, that's that's our That's our you user interface. Um, if operators need to, they can actually use Dr Enterprise Container Container cloud FBI for some more sophisticated, sophisticated configurations or to integrate with an external system, for example, configuration database. Uh, all the burr mental tasks they just can be executed through the carbonated C. P. I and by changing the custom resources customer sources describing the burr mental notes and objects >>Mhm, brilliant. Well, thank you for bringing that life. It's always good. Thio See it in action. I guess from my understanding, it looks like the operators can use the same tools as develops or developers but for managing their infrastructure, then >>yes, Exactly. For example, if you're develops and you use lands, uh, to monitor and manage your cluster, uh, the governmental resources are just another set of custom resources for you. Uh, it is possible to visualize and configure them through lands or any other developer to for kubernetes. >>Excellent. So from what I can see, that really could bridge the gap, then between infrastructure operators on develops and developer teams. Which is which is a big thing? >>Yes, that's that's Ah, one of our aspirations is to unify the user experience because we've seen a lot of these situations when infrastructure is operated by one set of tools and the container platform uses agnostic off it end users and offers completely different set of tools. So as a develops, you have to be proficient in both, and that's not very sustainable for some developers. Team James. >>Sure. Okay, well, thanks for covering that. That's great. E mean, there's obviously other container platforms out there in the market today. It would be great if you could explain only one of some of the differences there and in how Dr Enterprise Container Cloud approaches bare metal. >>Yeah, that's that's a That's an excellent question, Jake. Thank you. So, uh, in container cloud in the container Cloud Burr Mental management Unlike another container platforms, Burr metal management is highly and is tightly integrated in the in the product. It's integrated on the U and the A p I, and on the back and implementation level. Uh, other platforms typically rely on the user to provision in the ber metal hosts before they can deploy kubernetes on it. Uh, this leaves the operating system management hardware configuration hardware management mostly with dedicated infrastructure greater steam. Uh, Dr Enterprise Container Cloud might help to reduce this burden and this infrastructure management costs by just automated and effectively removing the part of responsibility from the infrastructure operators. And that's because container cloud on bare metal is essentially full stack solution. It includes the hardware configuration covers, operating system lifecycle management, especially, especially the security updates or C e updates. Uh, right now, at this point, the only out of the box operating system that we support is you, Bhutto. We're looking to expand this, and, as you know, the doctor Enterprise engine. It makes it possible to run kubernetes on many different platforms, including even Windows. And we plan to leverage this flexibility in the doctor enterprise container cloud full extent to expand this range of operating systems that we support. >>Excellent. Well, Oleg, we're running out of time. Unfortunately, I mean, I've thoroughly enjoyed our conversation today. You've pulled out some excellent points you talked about potentially up to a 30% performance boost up to 60% density boost. Um, you've also talked about how it can help with specialized hardware and make this a lot easier. Um, we also talked about some of the challenges that you could solve, obviously, by using docker enterprise container clouds such as persistent storage and load balancing. There's obviously a lot here, but thank you so much for joining us today. It's been fantastic. And I hope that we've given some food for thoughts to go out and try and deployed kubernetes on Ben. It'll so thanks. So leg >>Thank you for coming. BJ Kim
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Hi, Oleg. So great of you to join us today. My goal is going to tell you about this exciting feature and why we think it's So why why would you go off And instead of spending a lot of resources on the hyper visor and virtual machines, So it sounds like you're suggesting then to run kubernetes directly By skipping over the virtualization, we just remove this overhead and gained this boost. Are there any other value points or positive points that you can pull out? Yes, Besides, the hyper visor over had virtual machines. Excellent. Uh, and you can share them between containers more efficiently. So what sort of applications do you think would benefit from this The most? Uh, which is the more common than you might think And I mean, that whole ai piece is I mean, really exciting. Uh, but creating communities closer environmental, the challenges that this might entail? metal cooped and integrated it into the doctor Enterprise Container Cloud to it. We made everything so the user doesn't really feel the difference between bare metal server Uh, it gives you an ability to interact directly with the hardware. of the same, the hardware is all different. So some elements of the berm mental Now let's take a look at the rest of the infrastructure and eggs. So from the networking standpoint, so mawr hardware for the storage cluster, then? Some point in the future, we plan to add more fully, even more flexibility So thanks for covering the infrastructure part. And the bare metal management actually is integrated into this interface Would you be able to share some Let's let's see what we have here. And depending on the hardware configuration of the server, you assign it to one of these it looks like the operators can use the same tools as develops or developers Uh, it is possible to visualize and configure them through lands or any other developer Which is which is a big thing? So as a develops, you have to be proficient in both, It would be great if you could explain only one of some of the differences there and in how Dr in the doctor enterprise container cloud full extent to expand Um, we also talked about some of the challenges that you could solve, Thank you for coming.
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Dell EMC: Cloud Data Protection Momentum
from the silicon angle media office in Boston Massachusetts it's the cube now here's your host David on tape the imperative to protect data has never been more pressing as companies transform themselves from businesses into digital businesses the intrinsic value of their data Rises exponentially the problem for infrastructure pros is that everything in IT is additive it seems like nothing ever dies which means more things to manage now think about that when you're protecting data you have bare metal VMs now containers you've got cloud you got to worry about the edge all this data needs to be protected not only does this increase complexity it expands the attack surface for adversaries wanting to steal or ransom your data at the heart of all this is a build out of a massively global distributed cloud we saw wave 1 of the cloud which was public wave 2 was really hybrid and that's evolving now in parallel you're seeing the emergence of multi cloud and as I said these earlier trends are additive they're not replacements and with me to discuss these important issues and how Dell EMC specifically is pivoting toward cloud data protection is Beth Phelan who is the president of Dell emcs Data Protection Division that's great to see you well good to be here again so we know the world is hybrid it's a fundamental the on-prem stuff is part of the fundamental digital digital transformations of these these companies and now you've got data protection for the cloud so what do you see happening in that world yeah let's start with what we're seeing in the market we recently remade on our global data protection index we've been doing it for many years and we've been really using that to help us understand the landscape and what our customers need and first not surprisingly it shows that continued trend of movement and reliance towards cloud environments for business applications continuing to increase on top of that the customers despite that are continuing to struggle with ensuring they have the right data protection for their cloud environments right so they're they're struggling you see that we see that as well what what's going on there well what is the data tell you yeah first of all more than half of the customers don't have a comprehensive data protection solution for their Salas cloud native and multi cloud environments more than two-thirds of the customers who may be relying on their cloud service providers for data protection say that they do not have a solution that covers all of their workloads so whether they're working with a cloud service provider or some other vendor they're being really clear that they do not have a comprehensive approach to cloud data protection yeah so I mean you see the cloud adoption is going like crazy but it seems like the data protection component is lagging how is that affecting the traction in your business yeah you know it's a double-edged sword right on one level customers see the advantages of moving to a cloud on the other hand you know they are really looking for vendors that they can partner with to still have the same confidence that the data is protected that they have on Prem and what we're seeing now is that customers are turning to us to help solve that problem we have over a thousand customers using Dell EMC for their Cloud Data Protection and we're narrowing in on three exabyte the data that we're currently protecting in the cloud so it's happening yeah that's pretty good traction so I want to talk about VMware obviously VMware is the linchpin of many customers hybrid strategy and it's a clearly an important component of Dell technologies talk a little bit about the relationship between Dell EMC data protection specifically and VMware I'm interested in you know they've announced project tenzou and there's kubernetes how are you guys working together to really deliver a value for customers so we are super excited about the opportunity to work so closely with VMware because as they're cut in their domain we're working directly with them and that's an advantage that comes with being part of the dell technologies family and so we were the first company to bring data protection for were kubernetes environments out to market it's available now so you'll see us bring that into the tenzou mission-critical has been moved forward partnering closely with with vmware and of course we're already fully certified for vmware cloud it's really an ongoing regular conversation about how we can work together to bring the best to our customers so Beth I gotta ask you so you're part of your role as the leader of the the division is obviously you gotta get a lot of mouths to feed big division you got to make your plan you got to deliver for customers but strategy is another key component of this how do all these cloud trends shape your strategy so core to our strategy is to be the essential provider of data protection for multi cloud environments so no matter where customers are choosing to deploy their applications they can have the same confidence that they always did that that data is protected and the way they can get it back so that's core and if you want three words to remember for our strategy think VMware cloud and cyber cloud is central to it and you're going to be hearing a lot more about it in the weeks and months ahead okay so I gotta ask you break out your binoculars maybe even the telescope what are the future what are the future's look like when you think about the division and the market so we've been talking about cloud for a long time but we are still in the middle of this journey customers are going to rely on the cloud even more for additional use cases and especially in the data protection space right now we're seeing backup to the cloud dr to the cloud but the future will include cyber resiliency that's leveraging cloud deployments you're also going to see more and more of an emphasis on people leveraging SAS for their software consumption and for us that means not only protecting SAS applications but it also means giving customers the option to consume data protection in a SAS model we already do that today with things like cloud snapshot manager with things like the power protect management and orchestration but you're going to see us do even more of that because they're just incredible benefits of people leveraging sass to consume their software data constantly evolving lamps landscape data protection has to evolve with it Beth thanks so much for thank you and thank you keep it right there we'll be right back right after this short break from world famous cloud Studios Dell Technologies presents the world's number one show on data protection solutions for today's organizations it's proven in modern magazine with Jake and Emmy hello everyone and welcome to the premiere of PM magazine where we cover the proven Dell technology solutions that you've come to rely on and the latest modern innovation driving powerful data protection for the future I recently spent some quality time with one of our customers and I learned a thing or two about Dell proven data protection solutions let's watch the clip we've always relied on tell performance efficiency and scale to help us keep pace with our data protection needs but there's so much more for example we've been crushing it with Dell cloud data protection for backup to the cloud in cloud backup cloud tearing cloud dr uh-huh look at the picture it's a huge business advantage how so our costs are down we spend less time on management we're meeting our service levels and we have peace of mind that all of our data is protected right awesome did you talk about how Dells agile development approach is accelerating the speed at which we deliver customer value yes and how cloud capabilities will continue to grow yes and about VMware protection yes and cyber recovery yes I mean we covered all of that as well as the mega trends that require data protection with a modern approach well modern is exactly what our guests today are here to discuss Jake he is Ken fatale a noted data protection expert and joining us from the field on her vacation in the Bahamas is Barbara Penner of the data management Institute thank you both for being here so Ken what should our viewers think about when they hear the phrase modern data protection they should think new requirements for modern applications cloud native workloads Cubana is multi-cloud and data services to name a few Barbara would you add anything to that list I would add business service recovery on premises or in the cloud autonomous protection to auto detect and protect workloads across edge core and cloud infrastructure and lastly all of this must operate at global scale thank you both this is exactly where we're heading with Dell power protect solutions well it's time for a break but when we come back we've got something special in store for you don't we Jake I was hoping you forgot oh no someone learned how to make cream puffs and it did not turn out well for him yeah my apologies in advance to my mother who tried to show me around the kitchen but as you can see we'll be right back [Music] we're back with Rob and Rob Emslie who's the director of product marketing for Delhi MCS data protection division Rob good to see you hi Dave good to be back so we just heard from Beth about some of the momentum that you guys have from your perspective from a product angle what is really driving this yeah well one of the things that we've you know definitely seen is that as we talk to our customers both existing and new customers cloud journeys is is top of mind for all of the CIOs it's being driven by either the desire to drive efficiency take out costs and data protection is one of the the most common use cases and one of the things that we find is that there's four use cases for data protection that we see long term retention of data cloud disaster recovery backup to the cloud and the emerging desire to stand up new applications in the cloud that need to be protected so backup in the cloud really completes the four major use cases well one of the things I think is really important this market is that you deliver optionality to your customers so how are our customers enabling these use cases yeah so the the first two UK's first two use cases of long term retention and cleitus recovery is is really driven by our software on our appliances both of those are really predicated based upon the assumption that customers are going to deploy data protection on premises to protect their on-premises workloads and then it's here to the cloud or which is becoming more common used to cloud as a disaster recovery target you know it's delivered by our data protection software and that's either in a software form factor or that software delivered in an integrated appliance form factor so let's talk about purpose-built backup appliances I think you know our friends at IDC I think you know coined that they tracked that market for a while you guys have been a leader there the acquisition of data domain obviously put you in a really strong position give us the update there is it's still a vibrant market is it growing what's the size it's it look like yeah so as we look at 2020 you know IDC forecasts the market size to be a little under five billion dollars so it's still a very large market the overall market is growing at a little over four percent but the interesting thing is that if you think about how the market is is made up it's made up of two different types of appliances one is a target appliance such as data domain and the new power protect dd and the other is integrated appliances where you integrate the target appliance architecture with data protection software and it's the integrated appliance part of the market that is really growing faster than the other part of the of the people being market it's actually growing at 8% in fact IBC's projection is that by 2022 half of the purpose-built back to appliance market will be made up of integrated appliance solutions so it's growing at twice the overall market rate but you guys have two integrated appliances what why - how should people think about those yeah so a little under three years ago we introduced a new integrated appliance the called the integrated data protection appliance it was really the combination of our backup software with our data domain appliance architecture and the integrated air protection appliance has been our workhorse for the last three years really allowing us to to support that that fastest-growing segment of the market in fact last year the integrated air protection appliance grew by over a hundred percent so triple digit growth was great you know it's something that you know allows us to address all market segments all the way down to SMB all the way to the enterprise but last year one of the things you may remember at Delta Nadi's world is we introduced our power to protect portfolio you know and that constituted power protect data manager our new software to find platform as well as the delivery of packet there in an integrated appliance form-factor with perfectly x400 so that's really our our new scale out data protection appliance we've never had a scale out appliance in the architecture before in the portfolio before and that gives us the ability to offer customers choice scale up or scale out integrated and target and with the X 400 it's available is a hybrid configuration or it's also our first or flash architecture so really we're providing customers with the existing software solutions that we've had in the market for a long time an integrated form factor with the integrator protection appliance as well as the brand-new software platform that will really be our innovation engine that will be where we'll be looking at supporting new workloads and certainly leaning into how we support cloud air protection and the hybrid cloud reality of the next decade okay so one of the other things I want to explore is we've heard a lot about your new agile development organization Beth has talked about that a lot and the benefit obviously is you're more you're able to get products out more quickly respond to market changes but ultimately the proof is in translating that development into product what can you tell us about how that's progressing yep so certainly with Papa Tech Data Manager and the X 400 that really is the the epicenter of our agile product development activities you know we've moved to a three-month cadence for software releases so working to deliver a small batch releases into the market much more rapidly than we've ever done before in fact since we introduced palpitate Denham manager where we we shipped the first release in July we're now at the third iteration of palpitate Data Manager and therefore the third iteration of the x100 appliance so there's three things that you know I'd like to highlight within the x100 appliance specifically first is really the the exciting news that we've introduced support for kubernetes so we're really the first you know large enterprise data protection vendor to to lean into providing kubernetes data protection so that becomes the vitally important especially with the developments over our partner in VMware with vSphere 7 with the introduction of tan zoo and the reality is that customers will have both these fear virtual machines and kubernetes containers working side-by-side and both of those environments need to be protected soap a patek denim algae and the x400 appliance has that support available now for customers to take advantage of second we talked about long-term retention of of data in the cloud the x100 appliance has just received the capabilities to also take part in long term retention to AWS so those are two very important cloud capabilities that are brand-new with the excellent appliance and then finally we introduced yet 400 appliance with a maximum configuration of four capacity cubes rough-and-tough that was 400 terabytes of usable capacity we've just introduced support of 12 capacity cubes so that gives the customers the ability to scale out the x100 appliance from 64 terabytes all the way to over a petabyte storage so now if you look at our two integrated appliances we now cover the landscape from small numbers of terabytes all the way through to a petabyte of capacity whether or not you pick a scale up architecture or a scale length architecture yeah so that really comes back to the point I was making about optionality and kubernetes is key it's gonna be a linchpin obviously a portability for multi cloud sets that up as we've said it's it's not the be-all end-all but it's a really necessary condition to enable multi cloud which is fundamental to your strategy absolutely alright Rob thanks very much for coming on the cube it's great to have you thanks Dave and thank you for watching everybody this is Dave Volante for the cube we'll see you next time [Music]
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Sebastien de Halleux & Henry Sztul & Janet Kozyra | AWS re:Invent 2019
>>law from Las Vegas. It's the Q covering a ws re invent 2019. Brought to you by Amazon Web service is and in along with its ecosystem partners. >>Hey, welcome back. Everyone's two cubes. Live coverage I'm John for with the Cube were here reinvent date, too, as it winds down Walter Wall interviews two sets here. We want to think Intel, big sponsor of this, said we without Intel, we wouldn't have this great content. They support our mission at the Q. We really appreciate it. We're here and strengthen the signal the noise on our seventh reinvent of the eight years that they've been here. We've been documenting history, and we got a great panel lined up here. They got Sebastian to holler Who's the CEO? Sale Drone. Henry Stalls, Stool The VP of Science and Technology and Bowery Farming. Great use case around the food supply and Janet his era space weather scientists at NASA. The Kilo Physics division. We got a great lineup here. Great panel. Welcome to the Cube. Thanks for coming. Thank you. Okay. We'll start with you, Jen. And you're doing some super cool space exploration. You're looking at super storms in space. What's your story? >>Yeah, I work at NASA and NASA has in its mandate to understand how to protect life on Earth and in space from events like space, weather and other things. And I'm working with Amazon right now to understand how storms in space get amplified into super storms in space, which now people understand, can have major impacts on infrastructures head earth like power grits. >>So there's impact. >>There's a >>guy's measuring that, not like a supernova critical thing like >>that >>of, like, practical space. >>Actually, the idea that the perception of the world of the other risks of space weather changed dramatically in 1989 when Superstorm actually caused the collapse of a power grid in Canada and the currents flowing in the ground from the storm entered the power grid and it collapsed in 90 seconds. It couldn't even intervene. >>Wow, some serious issues. We want to get into the machine learning and how you guys are applying. But let's get through here, and we're doing some pretty cool stuff that's really important. Mission. Food supply and global food supply something that you're doing. What I think it might explain. >>Yeah, Bowery were growing food for a better future by revolutionizing agriculture. And to do that, we're building these ah network of large warehouse scale indoor farms where we go all sorts of produce indoors 365 days a year, using zero pesticides using hydroponic systems and led technology. So it's really exciting. And at the core of it is some technology we call the Bowery operating system, which is how we leverage software hardware in a I tow, operate and learn from our farm. >>I'm looking forward to digging into that Sebastian sale drone. You're doing some stuff you're sailing around the world. You got nice chance that you now tell your story. >>Sadly, no way. Use wind powered robots to study the 20% of the planet that's currently really data scarce. And that's the oceans on. So we measure things like biomass, which is how many fish down in the ocean. We measure the input of energy, which impacts weather and climate. We mapped the seabed on. We do all kinds of different tasks which are very, very expensive to do with few ships >>and to report now that climate change is on everyone's agenda, understanding potentially blind spots. Super important, right? >>That's what I'm trying to, You know, this whole question of if it's a question of what? When and what and how much. And so, you know, the ice is melting, the Gulf Stream is changing, and Nina is wrecking havoc. But we just do not understand this because we just don't have the data. In city, we use satellites where they have very low resolution. They cannot see through the water where you ships. No, has 16 ships he in the U. S. So we have to do better. We have to translate this into a big data problem. So that's what we're doing. We have 1000 sale drones on our plan with 100 water right now. And so we're trying to instrument old oceans all the time, >>you know, and data scales your friend because you don't want more data. Yes. Talk about what you're working on. What kind of a I in machine learning are you doing? You just gathering day. Then you're pumping it up to the cloud via satellites or what's going on there? >>One of the one of the use cases trying to understand you know who's out there. What are they doing? Another doing anything illegal. So to do this, you need to use cameras and look at the horizon and detect. You know whether you have vessels. And if those vessels are not transmitting the position, it means that they're trying to stay hidden on the ocean. And so we use machine learning and I that we train on on AWS to try to understand what where those things are. It's hard enough on land at sea. It's very hard because every pixel is moving. You have waves. The horizon is moving, the skies moving, the ship is moving. And so trying to solve this problem is a completely new thing that's called maritime domain awareness on, and it's something that has never been done before. >>And what's the current status of the project? >>So wave been live for about four years now we have 100 sail drones were building one a day towards the goal of having 1000 which we covered all the planet in a six by six degrees squares on. We are operationally active in the Arctic in the tropical Pacific. In the Atlantic. We just circumnavigated Antarctica, So it's the thing. That's really it's out there. But it's very far from from from land, >>So the spirit of cloud and agility static buoy goes away. You want to put the sale drones out there to gather and move around and capture. >>That's what the buoy is. You know, a massive steel thing, which has a full mile long cable, and it's it's headed to the silo in a fix stations one point and the ocean goes by. You having and robots means that you can go where you know something interesting is happening where you have a hurricane where you might have an atmospheric river where you might have a natural catastrophe or man made catastrophe. So this intelligence of the platform is really important in the navigation. That platform requires intelligence. And on the other side, getting 1000 times more data allows you to understand things better, just like Michael is doing. >>It isn't a non profit of four profit venture. >>It's a for profit company. So we said raw data a fraction of the cost of existing solution to try to create this kind of transformative impact on understanding what's happening >>that's super exciting for all the maritime folks out there because I love the ocean myself. Henry, you you're tackling real big mission. How using technology. I can almost imagine the instrumentation must be off the charts. What's your opportunity? Looked like? A tech perspective >>s o The level of control we have in our farms is really unparalleled. Weaken tune Just about every parameter that goes into growing our plans from temperature humidity Co Two light intensity day night cycles list keeps going on. And so to do Maur with fewer resource is to grow Maurin our farms. We're doing something called science a scale where we can pull different levers and make changes to recipes in real time. And we're using a I tow, understand the impact that those changes have and to guide us going from millions of different permutations. Trillions of permutations, really too. The perfect outdone >>converging. You jittery? Look at the product outcome. You circle that dated back is all on Amazon >>way. Do operate on Amazon. Yeah, and we're using deep learning technology to analyze pictures that come from cameras all over our farms. So we actually have eyes on every single crop that grows in our facilities and So we process those, learn from the data and and funnel that back into the >>like, Maybe put more light on this or do that kind of make a just a conditions. Is that that thing? That's >>exactly it. And we grow lots of different types of plants. We grow butter, head lettuce, romaine, kale, spinach, arugula, basil, cilantro. So there's a lot of different things we grow, and each of them require different, different little tweaks here and there. Toe produced over the best tasting and most nutritious product. >>That's cool, Janet Space. Lastly, on one inspection, we're gonna live on Mars someday. So you might be a weather forecaster for what route to take to Mars. But right now, the practical matter is Israel correlation between these storms. What kind of data problem are you looking at? What is the machine learning? What are some of the cool things you're working on? >>It? We have a big date, a problem because storms of that magnitude are very rare. So it's hard for us to find enough data to train a I we can't actually train a we have to use, you know, learning that doesn't require us to train it, but we've decided to take the approach that these super storms are like anomalies on the normal weather patterns. So we're trying to use the kind of a I that you used to detect anomalies like people who are trying to break into to do bank fraud or, you know, do a Web server tax. We use that same kind of software to tryto identify anomalies that are the space weather and look at the patterns between sort of a normal, more of a normal storm and a space with a huge space weather event to see how they patterns. Comparing how you're amplifying the regular storm into this big Superstorm activity. >>So it sounds like you have to be prepared for identifying the anomaly. See you looking at anomalies to figure out where the anomaly might be ready to be ready to get the anomaly. >>Yeah, you look at the background, and then what sticks out of the background that doesn't look like the background is is identified as the anomaly. And that's the storms that air happening, which are quite rare, >>all three of you guys to do some real cutting edge cool projects. I guess my question would be for the folks that are putting their toe in the water for machine learning. They tend to be new use cases like what you guys are doing, whether it's just a company tryingto read, factor themselves or we become reborn in the cloud ran legacy stuff. When you hear it, Amazon reinvent. This is the big question for these folks that are here. You guys are on the front end of a really cool projects. What's your advice that the people are trying to get in that mindset? >>So I think I think you know the way the way to think about this is if you're good at something and if you think you have the solution for something, how can you make that a 1,000,000 times more efficient? And so the problem is, there's just not enough capacity in the world, usually to treat data sets that a 1,000,000 times larger. And this is where machine learning should be thought about it as an extension of what humans really good at using a pair of eyes, ears or whatever or the sense. And so in our case. For example, counting fish acoustician, train acoustician, look at sonar data and understand schools of fish and can recognize them. And by using this knowledge base, we can train machines to do this on a much grander scale. And when you're doing a much grander scale, you derive. Ah, holding tight to >>your point is that humans are critical. I'm the process. So scaling the human capabilities and maybe filling in another scale issues or >>that's what a machine learning is. It's the greatest enabler of our time. It enables us to do things which are impossible to do before because we just didn't have enough people to do them at scale. >>AKI is being able to ask questions, right? And so if you have the questions to ask, you can apply this technology in a way that's never really been before possible. >>You're Jake. >>Yeah, I am actually someone who didn't know anything about a Ira ml when I started. I'm on. I'm a research scientist. That space weather. So coming into this, I'm working with E m L Solutions Lab here and putting a I experts with with experts and space brother we're getting we're doing things that are gonna give us new advances. I mean, We're already seeing things we didn't know before. So I think that if you partner with people who really have strong a I knowledge, you can use your knowledge of science to really get to the really important issues. >>Okay, I have to ask the final lightning round question. What is the coolest thing that you've done with your project that you've either observed implemented? That is super cool. Super cool. What's the coolest thing >>well in in terms of us were using anomaly detection to identify storms and in the first round through it actually identified every single Superstorm, which was not the major super storms, but it did. But it also started identifying other anomalous events, and when you went looked at him, they were anomalous events. So we're seeing things. It's picking out the weird things that are happening in space weather. It's kind of exciting and interesting. >>I worked for a day with you. I would love to just leave these anomalies every what's the coolest thing that you've seen or done with your project? >>I think the fact that we've built our own custom hardware own camera systems, uh, and that we feed those through algorithms that tell us something about what's happening minute by minute with plans as they grow to see pictures of plants minute by minute, they dance and it's truly it's It's remarkable. >>Wow! Fascinating Machin >>We've counted every single fish on the West Coast, the United States, every single air from Canada to Mexico. I thought I >>was pretty >>good. I didn't think it was possible. >>Very cool. But what's the number? >>Yeah, If I could tell you, I would. But I'm not allowed to tell you the jam. >>And you know where the salmon are, where they're running all that good stuff. Awesome. Well, congratulations, You guys doing some amazing work is pioneering a great example of just what's coming. And I love this angle of making larger human impact using technology. Where you guys a shaping technology for good things. Really, really exciting. Thanks for coming on, John Kerry. We're here live in Vegas for re invent 2019. Stay with more coverage. Day three coming tomorrow back with more After this break, when a fake intel for making it all happened presented by Intel Without their sponsorship, we wouldn't be able to bring this great content. Thanks for watching
SUMMARY :
Brought to you by Amazon Web service We're here and strengthen the signal the noise on our seventh reinvent of the eight And I'm working with Amazon right now to of the other risks of space weather changed dramatically in 1989 when Superstorm We want to get into the machine learning and how you guys are applying. And at the core of it is some technology we call the Bowery operating system, You got nice chance that you now tell your story. And that's the oceans on. and to report now that climate change is on everyone's agenda, understanding potentially has 16 ships he in the U. S. So we have to do better. What kind of a I in machine learning are you doing? One of the one of the use cases trying to understand you know who's out there. We are operationally active in the Arctic in the tropical So the spirit of cloud and agility static buoy goes away. And on the other side, getting 1000 So we said raw data a fraction of the cost of existing I can almost imagine the instrumentation And so to do Maur with fewer resource is to grow Maurin Look at the product outcome. So we actually have eyes on every single crop that grows in our facilities Is that that thing? So there's a lot of different things we grow, What are some of the cool things you're working on? a we have to use, you know, learning that doesn't require So it sounds like you have to be prepared for identifying the anomaly. And that's the storms They tend to be new use cases like what you So I think I think you know the way the way to think about this is if you're good at something and if you think you have the So scaling the human capabilities are impossible to do before because we just didn't have enough people to do them at scale. And so if you have the questions to So I think that if you partner with people who What is the coolest thing that and in the first round through it actually identified every single Superstorm, seen or done with your project? uh, and that we feed those through algorithms that tell us something about We've counted every single fish on the West Coast, the United States, every single air from Canada I didn't think it was possible. But what's the number? But I'm not allowed to tell you the jam. And you know where the salmon are, where they're running all that good stuff.
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Rory Read, Virtustream | Dell Technologies World 2019
>> Live from Las Vegas. It's the queue covering del Technologies. World twenty nineteen. Brought to you by Del Technologies and its ecosystem partners. >> Welcome back to Las Vegas. Lisa Martin with too many man, You're watching The Cube Life from Del Technology. World twenty nineteen were here with about fifteen thousand other people, about four thousand Del Technologies Partners. But how? And now for the first time, we're pleased to welcome the CEO of Virtus Dream. Rory Reid Worry. It's great to have you joining student me on the Cube today. >> It is Lisa. It's a pleasure and riel honor to be on the show today. >> So this morning's Kino we were talking before we went live starts with lots of energy news announcements, partnerships, collaboration, walking, you. You're in industry veteran, which will dig into, I'm sure during the segment. >> Thirty five years. >> Thirty five years. That's >> amazing. Thirty five years is how old tells going tto be tthe when the next week. >> Thirty five years. >> That's a magic number. Congratulations. Thank you Virtus Dream. Talk to us about the integration you lead those efforts. Massive acquisition. What's going on now? What's exciting? You >> Well, I think it's kind of amazing what happened in the integration. This is the largest Tak integration in the world. Sixty seven billion dollars. Shortly after Del goes private, they're going to acquire Delhi, M. C, I, E, M, C and V M, where the huge undertaking thousands of people work on it less than ten months from the time it was announced. October of fifteen. It goes live on September seven sixteen. That's amazing, and our customers reacted and are partners in a just a kn amazing way. It's almost like it didn't happen. You know, I'm biased. I think it went really well. But look at the numbers. Look at the reaction in the marketplace. The growth, the synergy, the revenue, the kinds of impact. And then you see today at Del Adele Technology World. Michael does a keynote. He talked about the impact. Karen comes up and talks about giving back and the work that we're doing around Pathetic and printing three D and artificial intelligence based your limbs. I If you're not fired up about that, you can't get energized. And then you top that off with just a GN amazing discussion about the partnership between VM wear and Del Technologies on the Del Cloud And then the work that we're doing with Microsoft and Satya comes on stage with Michael and >> Pie. I >> mean, this is a power pack woman, and we put this company just three years ago together and look at the kind of impact its house in the industry. Amazing, just amazing. >> So worry. Yeah, I think Jeff Clarke said it well this morning. He said, If you're into technology and can't get excited by what's going on, you know, May maybe you're you know, it's kind of you know, my words. Maybe you're not in the right space. You've got a few of the interesting pieces of the Del Technologies family they talk about. You know, the massive acquisition of DMC with V M. Where Purchase dream Not such a small acquisition itself. Over a billion dollars, one point two billion dollars to billion dollars. And, you know, I remember back Bhumi wasn't out that long ago either, for you know, it was less than a billion dollars, but it was a >> ***. *** is an amazing set of technology. I know you're going tohave Chris McNab on later today. Chris and I have worked on what he called the gloomy acceleration plan the last two years. Way with that team have put in a strategy around taking advantage of just an amazing set of technology. Boo Mi's cloud integration software, I believe, is the absolute best on the planet and the work that we've done. We've doubled that business in the last eighteen months. We've added probably a billion dollars of market valuation they've reached. They add thousands of customers every quarter to that portfolio, the reach and touch and how that's going to drive the way data and applications talk in the cloud era. It's just at the beginning of the impact there. And then you look at a company like Virtus Dream. It's the leader in mission Critical application Work loads on the cloud. This is a company born on the cloud. It's based on the cloud nine years ago. It's the one hand to shake. Customers choose us with their most important applications and data because they need to know that it's gonna work and that we have the experience to Planet Tau migrated, optimize it and bring it to the cloud to cloud of fire and that were the single hand to shake. What's different about us is we have an eye *** way had the infrastructure as a service. We have a software stack with extreme software. Take time. I get fired up about Bloomie's technology Virtus Stream Extreme software. Amazing. And then on top of that, you layer on a white glove said of application and professional services. Very cool. But what was the coolest? Where some of the announcements today and how we're playing with its all of'Em went bare VM were based on, uh, Virtus Dream. And when they announced the partnership with Azure and the idea of V M wear work, clothes on Azure that's actually running will be running and running on. And we've been working with Microsoft and IBM where a virtuous string and it's and then and then you know >> when you say it's running on Virtue Stream, Is it your data centers? Is it part of the soft? Oh no, The >> data, the data centers air all Adger. It's using our software and our technology team have built that said, a technology that we've been in partnership for months with Microsoft and IBM, where to create this offering as one of the Cloud Service partners foundational. It's pretty foundation and you know it. But at the end of a think about del technology is one in the ingredient brand. Sure, that's foundational. This is a company built for the next ten years. Del Technologies. And the impact it's gonna have in the industry is just beginning. Where is it going to go? You saw it this morning in the Kino. Michael has some big, big ideas, >> so worry. A lot of times we look at things in the industry and people is like, Oh, it's binary. It's public cloud or Private Cloud. I've worked with a lot of service providers, and when you look at the world multi cloud, it's really more of an end in putting. That is together. Many of the service providers that air You know where I am seeing her del partners before you know, three or four years ago Oh my gosh, A ws and Microsoft. Well, okay. A partner a little like us off, But Amazons, the enemy. And today it's well, I have our stuff and I'm partnering and I probably have connections between them. Help us. Paint is toe where virtue stream fits into this. You know this spectrum today? >> Your stew. You're on the right point about multi cloud. We just did a press release today at a virtuous stream where we partnered with Forrester. We do, ah, whole industry study on the cloud and the future of the cloud multi cloud ninety seven percent of customers. We spoke to that force or spoke to have a multi cloud strategy for their mission. Critical applications at eighty nine percent of them plan to increase their spend on multi cloud mission critical activities. How we play in that space is that we're the trusted player we've done over eighteen hundred ASAP migration. Where an epic health care leader go talk to Novaya. They asked them how it's gone on Virtus Dreams Cloud amazing set of mission critical capability. But what we're taking is there's this infrastructure is a service in the software stack on the services that software stack is extreme. What we want to do is enable that software stack to manage data and applications in a private environment, a public environment on Prem, and it's all based on the M where so it ties directly into Jeff and Pat's announcement This morning, where they talked about Veum, where being a platform and how they're going to create the Del Cloud on that platform. Virtus Dream is one of the destinations for mission critical workload, but because it's based on VM, where technology it seamlessly begins to integrate across that and allows us to manage data and applications linking our extreme software with the BM, where capabilities that allowed that data and the AP eyes to exchange data and flow freely in a multi cloud world, ninety seven percent of the customers and the forest to research we just released are going to go multi cloud for mission critical, not just based. This's for their most critical applications data >> so future your energy is outstanding in your enthusiasm for this. What are some of the early reactions that customers air having to some of this exciting, groundbreaking news that's coming out today? What do your expectations? >> Well, you know, I spent time with customers, uh, every week and we talk about it, but I've actually talked to customers this day today about it. They found the energy, the passion that the technology that was introduced this morning was sort of game changing because to Stu's point, they are going in a multi cloud era and they know it's going to be multi cloud. And there's going to be on Prem public private. It's gonna link altogether. They need the technology trusted advisors that can work with them, not with a single answer. That only fits one way. Adele Technologies. You want to run on Prem? We have those capabilities you want to run on public count. We have those technologies you want to run in a hybrid kind of solution or a private cloud. We're going to create the ability with these announcements today, tow link it together and create the ability to do it seamlessly, efficiently, productively, cost effectively that allows Our customers too dramatically transformed their business to take them on that digital transformation to disrupt their industries and win. Because when our customers win, we win. That's what we do. Adelle Technologies, we and able our customers to win, and it's all about the customers every single day. You talked about the integration when Michael said every day when we were doing the integration, he said on every decision. When we were building the company, we basically built a new company level by level, he said. The guiding principle that every decision is customer in How does this matter of the customer? How does it make a difference for the customer? And I think we live that everyday. There's fifty fifteen thousand of our closest friends here in Las Vegas there, pretty excited to be here. And why did they take that time? Because we're one of their trusted partners on their digital transformation journey. That's not a bad place to be. If you can't get excited about that, >> Yeah, I'm Rory in the wrong industry. It was amazing to me how fast that immigration work happened. We talked to Howard Elias a bunch along the journey. I'm glad we finally get to you, get you on the record for >> Howard's in the Be's and Guy. What an awesome partner. >> And so you know, one of them's dried. It's ten months is you know, if this thing had taken twenty four months, so much of the industry would have changed by the time from when you went into when you went out. So I guess How do you how do you look at kind of those massive waves versus you know where you need to be with products today in the market and where customers are because you know the danger. You say I want to listen to the customers. Well, you get the old saying if you ask customers they wanted, you know Ah, faster buggy. You know how right you are so right, You make sure you're, you know, hitting that next wave and keeping up with it. I look at you know, all the pieces you have of the puzzle that is the family and in different places along the spectrum. >> Well, I think there's, you know, there's value in the diversity of thought, right, and we talk about on Workforce. But it's a business. The idea that Del technologies is this group of businesses and all these experiences coming together and the interactions with customers from the smallest mom and pop shops farms toe all the way to the most Jake Ganic industry. Transformational companies. You were exposed to a lot of things, and with the kind of forty, one hundred and forty thousand professionals working together and with Michael's vision and the El Tee's vision, there's an ability to see that future, and he is always looking at the future. It's interesting. I worked for a lot of interesting people, but you know, Michael's ability to Teo understand data and of you, he said. It's about having a big year, right? Your ears be twice the size of your mouth. I mean, you gotta listen. And I seriously think he must have a tree of Keebler elves creating data and information. I've never seen so much someone with more data and information. And he he listens. He values the input. He's quick to make a decision, but the team rot rallies around that idea. How can we find that future? And if we make a mistake, let's fix it fast. Let's learn really quick. Make that decision, learn quickly, adjust and capture the opportunity. And it's all about speed and what matters to the customer. I've seen it firsthand. I've been here four years. I spent twenty three years at IBM. I spent five years in Lenovo as their CEO and president. I was CEO and president of Advanced Micro Devices. It's amazing environment where you create a place where technological leaders come every day to solve the most difficult solutions with the founder of the company. That's one of the industry icons, and it's just an amazing privilege and honor to be part of it. And I think you feel that from every person you talk to, that's part of Del Technologies. I am being part of that. Integration was one of the most proudest experiences of my life, and you know what we did way never ran it as an integration office. We kept the decisions with the line with the business, and we had a rapid pays to get through it and decided, and we learned quickly and we adjusted as we went. It wasn't perfect, but it wass pretty close. It's pretty close and I'm bias. I got it. I buy just But it was good. It was good. It was really a great thing. And Howard, amazing guy. But it was because people believed in the vision and they all work together. And when people work together, you can grow, do amazing and great thing. >> You're right. It's all about the people >> it is >> or it's been such a pleasure. Having you on the cute this afternoon was to me. I wish we had more time because I know we can keep talking about it. You're gonna have to come back >> anytime. You like me. It was a pleasure. And thank you so much for taking time to speak to me when you talk to boo me this afternoon, make sure you get into that technology's world. Vast cloud integration platform >> you got. All right, guys. Thank you. Thank you. First to Minuteman. I'm Lisa Martin. You're watching the Cube live from Day one of our double sat coverage of Del technology World twenty nineteen. Thanks for watching.
SUMMARY :
Brought to you by Del Technologies It's great to have you joining student me So this morning's Kino we were talking before we went live starts with lots of energy news Thirty five years. Thirty five years is how old tells going tto be tthe when the next week. Thank you Virtus Dream. and the work that we're doing around Pathetic and printing three D and artificial at the kind of impact its house in the industry. You know, the massive acquisition of DMC with V M. Where Purchase I believe, is the absolute best on the planet and the work that we've done. And the impact it's gonna have in the industry is just beginning. Many of the service providers that air You know where I am seeing her ninety seven percent of the customers and the forest to research we just released are What are some of the early reactions that customers air having to some of this exciting, create the ability to do it seamlessly, efficiently, Yeah, I'm Rory in the wrong industry. Howard's in the Be's and Guy. so much of the industry would have changed by the time from when you went into when you went out. And I think you feel that from every person you talk to, It's all about the people You're gonna have to come back talk to boo me this afternoon, make sure you get into that technology's world. you got.
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Bradley Jenkins, MetLife | Adobe Summit 2019
>> Live from Las Vegas. It's the queue covering Adobe Summit twenty nineteen brought to you by Adobe. >> Hello and welcome back to the keeps. Live coverage in Las Vegas for Adobe Summit. Twenty nineteen. I'm John for Jeffrey from the Cube. Our next guest, Bradley Jenkins, was the marketing CEO and vice president. Met Life, part of the global technology and operations group. Innovative title. But thank you, >> Yeah, thank you. Thanks for having me. >> So we're here to do the summit. A lot of things are happening. It's really interesting because you have a convergence of two worlds and it looks like a cloud world. It's it's it's the creative cloud. It's the experience Cloud now called The whole World shares a lot of devil's mindset in there. Got a platform? The whole world's changed. Now marketing has a full blown class, not just marketing class, so it's a whole system. So as a marketing seo, what does that mean? Is now a new role emerging in organizations? Is this where we're team? >> I think it's a It's an emerging role. I think it's one of those things where in the in the market and technology space, the lines are blurring, and part of the role of people like me are the ones you could be the bridge makers between the two functions and bring in products like we see all around us here today. Cloud based Solutions How do we activate marketing tactics faster, quicker on. Then combine things like experiences with tools and technologies in different ways. I think it's a specialty skill, and it's coming out now and emerging >> well. One of the patterns is that marketing departments that have a technical and also a relationship seems to be more agile, transformed faster. This seems to be the same thing you guys are looking at right? >> Exactly. It's all about speed to market. So agility is this one co looking and combining everything from creative to the developers, all in one Teo product resource person all the wine and we get in and try to solve business problems. Fastest possible. But you're almost kind of a personification of the story we hear all the time, which is? CEOs get a seat at the table right now. They're no longer just keeping the lights on in the system's lit. But it's a fundamental way the company goes the business of fundamental way the company interact with their customers. So to actually put a marketing CEO title. That's a pretty unique thing I don't think we've ever had one on. So you come at it, no doubt about it. I'm here about customer engagement, customer experience, not keeping the light on. That's right. That's right. First, one side, like a unicorn. >> How's it been? So tell us some of the things you do. I love how you're part of a global technology and operations group. Noticed the word operations and tech together again, back to this cloud theme of Dev ops, which changed the game on the world >> it has. >> So we're seeing that same thing happening playing out in the creative market, whether it's content for here, same thing. Explain some of the things you're doing. >> It's the same thing, and it is Everything's very cloud based today, obviously. So everything from building out content, platforms and services and kind of services framework switch, which is which is key to what what we want to do but also campaign and analytics and, uh, you know, social and what the emerging capabilities are in social. How do we tie all those together but do in a way, we're capturing data and insights across all of our channels in a more creative, quicker way, then activating that across new new experiences. >> You know, Bradley, one thing I wanted to ask you, And I'm glad you came on because I've been really kind of riffing on this idea and trying to get a date in actual year kind of a before cloud after cloud demarcation line because, you know, we're in Silicon Valley. We cover a lot of startups and literally ones go big or go home is kind of the mantra. But if you were born before Amazon, you're pretty much either aren't around or got acquired. If you're born after Amazon, where clouds scale and all this stuff happened, you tend to thrive in a whole new kind of shift. So in Martek, which is heavily funded, sector on the ecosystem map of pure play applications was pretty dense. >> Is very dense. Yeah. >> Did that live up to its name? Did it shift and shape? What's your thoughts on that mark Tech landscape could? Certainly, it's relevant when you're marking CEO. You want to put technology in place. Has the platform shifted? What's that? What's going on? Tell us. >> Yeah. So you know, I think has it lived up to his name? Uh, yes, and it's created challenges that the same thing at the same time. So what is still in the Martek landscape is seventeen thousand or whatever tens of thousands of products. Now Mr Wescott fingers latest one shows every year it doubles or quadruples in there. And I think one of the biggest challenges we have now is just navigating, never getting the landscape, but then be able to pick out and say, Here are the five things and you focus on Here is how I'm going to tie them together and in great demand. And there's a lot of noise and you have to break through a lot of that to build a craft. These solutions together. So in a lot of ways, I think it's lived up, Uh, a lot of ways. I think it's create a lot of new challenges that things like markets he has you to think about. Be aware of the bread, the people that are out there. But that's just the capabilities. How do you stitch them together and you become more of a weaver? Then thin a specific domain >> class early adopter proves the model. And now reality as operational izing things becomes clear. The wheat from the chaff, as they say, kind of get figured out >> exactly friendly. I want to get your kind of thoughts on a CZ. The relationship between the company and the customer has shifted from sitting down with an agent or maybe talking to it. Agent on the phone to really Elektronik means how you've been able to kind of continue a certain type of brand experience. And I'm also just curious your feedback on the theme here where it's not really the transaction. It's the experience of which the transaction is a piece of How are you seeing that play out in the way that you guys interact with your customers? Yeah, and I think for us we're in evolving state to we have agencies and brokers that we worked through, and so it's a bit of the model in some cases, in some cases it turns, and we're about to see targeting >> B to B >> group customers as an example, and so the experience is very a bit so for us, it's experience of the customer, and how do we service some? How do we treat them. What's the purchasing servicing capabilities look like? What's our customer service look like? But also the experience of agents and brokers. And are we providing the right service and products to them to build equipped them to go help in resell product? So we look at it from a couple different angles and depends a lot on context and where we're operating in product and servicing products at Is it easy to maintain kind of the voice of the brand, if you will, through these alternate channels or, you know, how do you kind of stay true to the brand? Yet go to market through these. He's a myriad of channels. Yeah, it's no Isaac, a question that we're really working through the same kind of things now of what can we What can we help provide agents and brokers with, and that helps with our brand? Our friend promised up. Some sell better. That it's it's a work in progress, but technical challenge? Yeah, I don't >> really have >> all the answers. >> Take a minute to explain the MetLife transformation. What you guys have done. Where are you now? In the jury? Your journey will be customer. You're here at their event. Where are you on that Progress bar? How far along are you? It seems to be a theme of transforming. Continue to transform is what successful company doing. Our iterating are raising the bar. Whatever term used where you guys at, Can you take us through? >> Yeah. So a few years ago, we we refreshed our enterprise strategy. We placed a customer in digital on data at the center of our enterprise strategy. And we have pillars around different transformation aspects that we're working on everything from customer service too. Right? Products simplifying our product messaging the way we talked about product specially in insurance can be complicated. And so we're trying to get a little a little more concise and clear and package things differently. But But at the core, our strategy now is placing digital placing diddle data at the center of it. Uh and then how do we enact data and new and different ways Everything from not only knowing customers, but how do we use data to great better and smarter products or even the risk different products that we have waken me price competitive in certain market areas. >> So Data's lifeblood of your transformation. It is. What's the strategy? How you guys enabling that internally? What some of the results will take us through experiences, zealously numbers. But I'm sure it's helping. If you do it right. It's challenging, though it's not easy. >> It is. Yeah, it's challenging, and it will take a while to sort it out. So we'LL say we've solved everything. Uh, but But I think we look at a few different things. What one is knowing the customer? And so you know, we're investing heavily and try and doing things like customer profile and a customer. Three sixty. Whatever you want to call it different in different, different areas. Uh, but how do we know them? And then how do we then act? There's the data's insights into different channels. So we've had a lot of a lot of good successes in there, in particular markets on creating more engaging experiences and lifting customer retention and loyalty. So we have good, good insights there. We're planets in different areas, so things like we go to bid for new products and or new new customers around a new product area. What can we do it for our pricing models on. How do we love its data around Where is geographic or whatever it might be? Or demographics and fly it to be more price competitive? And we're starting to see a lot of fruition there and how it gets applied. Tto win New business >> One of the things that we've been talking about on the Q through got a lot of events, and the theme that comes up all the time when you have these new shifts is new. Things are emerging. New capabilities, different economic points, scales different. So all good. Now the hard part is making it work. Operationalize ing Something new is a huge challenge. It is. Did you share your view on that? And reaction to that because this is seems to be not about the tech about either skills, gaps or culture gap. There's a lot of things in the way of operational izing, something new. What's what people do to operationalize something? >> Yeah, no, it's a good question. I'm glad you brought it up because that's actually one of the things that I have a caper. A lot is a lot of times we lead with the tech and then we place it And then we say, Well, now what? And then everything you know is what it comes to a standstill. And, yeah, you have to leave with people. Process so again in for a transformation, understand exactly what it is you're trying to solve. How are you going to solve it afterwards? Do you have the skill sets and place to do it and then follow up with the tech? And then I think a lot of a lot of companies do a little bit reverse where they go in acquiring, like we're going to solve this and bring the cheque in and in your little literally left standing at the end of day of How do you have the operational ises? So something we focus on a lot is it is the people process piece of enablement training, the skills that are required. How do you turn it into a machine after you bring the tech in to really start pumping up? Whether it's a growth objective or call status, I've never where the object it might be. But you have to you have to almost produce this into ah life machine of its own that cannon live and breathe after you bring the second. >> What should more marketing CEOs as it becomes a price? I think it will be. In my opinion, I think it will be a roll because it's really critical because of the opportunity. What should they be doing? That's this New persona evolves. You're pioneering it. What is the job function? What does it do in your opinion? Has this take shape? >> Yeah, I think Number one. Learn the business. And I think you have to speak the same language. And that's one of the biggest challenges translating so different languages across different groups. In the first thing, any market so you could do is go learn the business, speak the same language, then what company you know. We're in insurance company and a risk management companies. So understanding, finance, understanding, mark objectives. Your customer detectives is key and then figure out how to start mapping the solutions in. But, yeah, I think it's it's It's a fridge, a role. We have to be able to be a navigator in away across solution options, but always in context of understand the business and how you confessed, apply, and in a specific way, >> Data wrangler of course, because you're wrangling a lot >> of data. If I don't have a lot of intersection with, you know, kind of actuarial side of the house, which is, you know, kind of always been data driven, right since the early earliest days. But I mean, are you seeing you know, kind of that side of the house? Kayla, you know, can we get we get some of these new tools? Could we get some of these kind of new ways to approach the data problem than we historically did? I think now, now? Yes. I think it has been an evolution. I think in the early days of data, it was a bit more of a scary thing. And so I feel like we're, you know, as advocates in the sea of space that we were pushing a little more than, you know, being pulled in. And I think I think lately in the last couple of years. But I know at least until we've seen a shift of demand side of requests coming in, saying we need to partner way ideas of how to accelerate and be competitive, which is great. Now it's almost become a supply demand trick. Where you just can't keep up. Because the level of segmentation on kind of classy the insurance, you know, kind of breakdown is really high, right? Sex age, you know, a couple other factors. But you know, now that the amount of data that's available, that amount of real time data, it's available on changing, they've got to be going bananas over on that side. >> You know, one of the things that we've been seeing on the side again. I want to bring a question in the marking CEO piece is on. We've had many CEOs talk about this on the Cuba and direct interviews is they've outsourced everything, and they really had no core competency, had all the big size running stuff you had global outsourcing development. And as cloud became important, they had the build applications internally, didn't have the skills, so they had to quickly reset and rebuild and in house capability. And the result of that is ongoing and seen. The ones who've done that well with cloud are doing great. They still use outsourced off. Now, on the marketing side, you saw that same thing happen where agencies run everything. The agency does this, you got the creative agency, you got a PR firm, you all these things going on and some say that marketing has been outsource a lot. And so the question is, what mix of in house skill, an agency relationships? Because now you're gonna see that application developer. No problem. But core competency becomes a super important question. Yeah, And how are you funding it And what should be in house on what should be outsourced. >> Yeah. Yeah, and we have We're going to the same evolution. We had a position than a few years ago where it was almost entirely outsourced, and we in sourced a bunch of it. And now we're right sizing what's unsourced and not in sources. So I think one is Think about, uh, what your differentiation is. And how do you want to be competitively different competitively and having create advantage and then in source those things. And then you had to find a way. That's one thing. I think every year you talk to Rick Wright size and reassess. And so for us, we insourced a lot of things around. Um, first around, build side, so platforms being cloud. But then how do you enact and activate them? So we've brought some of those inside internally on we started marrying those up with creativity. This is just the last words of the great, But we were married them up and get these, uh, you know, more agile lean teams cross blended skill sets and go on, go to market quicker with new experiences. I think over time we'LL see a start and sourcing more of the agency side, maybe shedding some of the you know, the left side as we started becoming more pattern base and whatnot. So I think it's one of those things that you evolve every year as the right size. But the key is trying to tie it back to you. How do you wantto create differentiation? What, you're competitive advantage and then make sure that you have that internal first and foremost. And don't outsource here, your smarts to >> another. I think the key point is by re factoring or Ria's re sizing. That's the interest generation that you get with cloud and scale. If you don't do that, scale can also hurt. You >> can yeah, yeah, >> comes come back and impression. It's right, really. Thanks for coming on. Appreciate the insights from great to hear from Practitioner Love the new child. I think it's a game changer. I think it's going to be a standard final question to end the segment learnings over the over the past couple of years. What some key learnings that you take away from the process that you're going to carry forward. >> Yeah, I think one one is as a company being being a blend roll between marketing the technology. One is, uh, be willing to change and adapt and be willing to bring the rest of the company with you could You can't do everything yourself. So I think you have to be a change agent for the company. I figure out that that everybody is in the journey with you and then how do you create that scale to get the get the mass moving? Because it takes it takes a village thing. Get things done. >> Bradley. Jake is making history on the Cuba's, the first marketing CIA we've interviewed super excited, great insights. This is going to be a position we think's going around for a while, of course. The Cube coverage here on Adobe Summit. Jeffery, Jeffery Thanks for watching Stay with us from or Day one of two day coverage here in Las Vegas. After this short break
SUMMARY :
It's the queue covering I'm John for Jeffrey from the Cube. Yeah, thank you. It's really interesting because you have a convergence of the lines are blurring, and part of the role of people like me are the ones you could be the bridge makers between the two This seems to be the same thing you guys are looking at right? of the story we hear all the time, which is? So tell us some of the things you do. Explain some of the things you're doing. but also campaign and analytics and, uh, you know, social and what the emerging capabilities is kind of the mantra. Is very dense. Has the platform shifted? never getting the landscape, but then be able to pick out and say, Here are the five things and you focus on Here is how I'm going class early adopter proves the model. is a piece of How are you seeing that play out in the way that you guys interact with your customers? But also the experience of agents and brokers. What you guys have done. Products simplifying our product messaging the way we talked about product specially in insurance What some of the results will take us through experiences, zealously numbers. And so you know, we're investing heavily and try and doing things like customer profile and a customer. One of the things that we've been talking about on the Q through got a lot of events, and the theme that comes up all the time at the end of day of How do you have the operational ises? of the opportunity. In the first thing, any market so you could do is go learn the business, speak the same language, then what company you on kind of classy the insurance, you know, kind of breakdown is really high, Now, on the marketing side, you saw that same thing happen side, maybe shedding some of the you know, the left side as we started becoming more pattern base and whatnot. that you get with cloud and scale. What some key learnings that you take away from the process that you're going to carry is in the journey with you and then how do you create that scale to get the get the mass moving? Jake is making history on the Cuba's, the first marketing CIA we've interviewed super
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StrongbyScience Podcast | Cory Schlesinger, Stanford | Ep. 2 - Part Two
>> No, that makes total sense. You've got me thinking a little bit. You see some of this right now going on general fitness and these thirty six minute classes will fit thirty six is awesome there. Big group No. One, their trainers. And they do a really good job of it. But the onset of maybe not such, um, high intensity aspects that you're doing. But you're promoting motor patterns, right? So it's not like, Okay, let's train for thirty six minutes. Generally was trained for forty five minutes. Let's train for an hour. But let's have a specific program that we're picking on to develop an athlete and push him in direction. So I mean by that is, I kind of see this in this is my attempt to digest cores. Mind not break it down and bring her with me. I thought you'd like to roost e a seven day period. And then you said in this period, I want to accomplish, you know, thiss five sets off total or five sets of ten reps and back squat and then your micro dose in mind like you, you slice it up, and so all of a sudden it doesn't become a five by ten because fifty total wrapped trying to get you won't take that ten reps here and twenty wraps here and maybe five reps here, and you put it in different ways. So if you look at it holistically, it's this very on the certainly first. See, it looks almost just organized, but looks like a lot happening at once. When you take us back, you look at a full truck, the full pies there, and so people they come and see me one of your workout So they see on Instagram that, oh, it's just Korea Doing, you know, appears to be basic patterns that kind of seem random. But really, you said, Okay, this is my goal. This is what I want from these guys and you're taking a step back. You applied it in a very strategic way. So it's not just people say, Oh, it's a fitness class. No, First off, Micro does seem just That's if I like, you know, a thirty minute workout. It's a thirty minute directed work out with the candle quantifiable goal over Baghdad, a period of time. Is that a fair assessment? I dove into the brain of Cory. No, my deal >> looked like this. Lookit. Let's look at another population. We look at prisoners when they go to the yard. How much time do they have a day? All right, >> You know what, >> Right. That's what I'm saying. Like, it's not a lot like they're locked up in a cell for the whole day. So when they go to the yard, they go ham on whatever's available, it ain't like they got this nice little hole like, Okay, we're going to do from squads. And they were gonna go to bench and they were going to Arlo, and we're going to do no. They pick something that is available and they go ham on it for an hour, and they're on really terrible food and really terrible environments, but tend to get really strong. Okay, well, that makes sense. So and you know what? They do it again the next day and the next day and the next day. So I'm not saying we're trained like prisoners, But what I'm saying is there's a reason why if I was to tell any elite level lifter, OK? All you can do today for thirty minutes is squad. What do you think's gonna happen? They're going to go heavy often. And they're going to be able to be fresh the next day to do the same thing. I mean, no one leaves a power lifting meet the next day saying, Oh, time to go train again. No, their body is trashed, right? Because of all the intensity that they didn't through multiple movements. Same idea, right? All I'm doing is isolating it. So, for instance, I'm looking for a specific response. If I want to train relative string, I want to find a movement that they can move a lot of way, obviously not through a high speed. And that's the movement we're going to do. If I want a absolute velocity, for instance, Woodchuck and Tendo terms, I want them to be very elastic. Reactive owned him to move very, very fast. Then I'm gonna pick a movement, say, like a barbell squad job. Maybe it's a credible swing. Maybe it's throws and then they're going to go ham on that. But if you just take that one isolated lift, I don't care. If you do tend doubles at it, you're not going to be that sword, especially if you've been doing this for over a year. First start the preseason. We gotta look at stress holistically. The biggest stress they have is basketball. So the last thing I'm going to do is beat them down. And here I'm just going to make sure that we'Ll stay on the cart. So you look at our total volume. It looks something like four sets of four. But by the time we're at the end of the season January, February, March, we're hitting our P R's and reason why we're hit Rp. Ours is because we've made this huge reservoir of stress that they're able tto handle. So now practises cut in half. So I have more reserves in the weight room. So that force that's afore we were hitting for those compound movements in preseason. Well, now they look like ten sets of doubles or twelve sets of singles because they have that reservoir. So now we're expressing in a controlled environment faster weights have your weights at the time of year that we're looking for those adaptations so that now we're quote unquote stronger and faster. We're trying to win the championship, not tryingto win it and the summer, which you generally see like thereby sent PR is before they go home and summer. Well, that's great. And then they go into their maintenance program for the season, which last six months. Can you maintain anything for longer than six? No, you can't, like, maybe your oil, but you've not wantto patients, you know? I'm saying so. You know, that's that's where it really came down to is I'm trying to find the best means to produce performance, >> so I'm on times Lower standard. Yeah. Please do not mind around it. So I get it correct. Nowhere earthly it's looking at How do we given work out at that? Fits? The current state needed the athlete, so Okay, there begin the year, right? Their capacity only so localize outside stressors to fit in the workout around the other twenty three hours. Right? And then you're applying a stressor that's heavy enough, but not too light. And you do it. I'm not not overly fatigued them, but at least stimulate them. So you working guide rails? Not a written in stone. A type of thing, >> right? Yeah. So yeah. Yeah. How Basically how I how I keep the best part of the best way to put it is what I've done this year that I haven't done in the past is abuse Tendo Units, I'm just That's my way of just monitoring. How about speed? Okay, Cool, because load is one thing. But once again, how do you move that load now? We're not We're not dicing up like, Oh, it's point seven. You're supposed to hit point five like up. You know, add thirty kilos or vice versa, right? Like you're not exact. But if you're within a range, it gives me a whole lot of details, all right? And then you're basically all we do from that point is record the wait, not the speed. I just keep them in a certain zone. Stay within this. You, for instance, our strength speed or a relative strength and strength. Speed movements can't go anything more than triples our speed, strength and are absolute velocity. You can't go anything over five reps. If you hit quote unquote those triples or those fives, then the next time you come in, guess what we get to upload if you're not above that was going to stick with the same load. And if you prove it within your early work sex, then we'LL have a little bit alert. But that's our way of day to day, keeping them on the road, if you will. >> No, that makes sense. Do I couldn't agree more. I see it carrying over so well. Universally way you looked at the origins of strength training and we're like Oh, came from Russia and even your ever pashanski for those people aren't nerds like myself. Russian sports science even started like appeared ization. It's kind of a made up thing, right? So one hundred percent made up haven't made up and it kind of came from the four years cycle of Russia itself. America takes that andan. What happens is you get the the non athlete world's intelligent public world. Everything is monetized, right? So it's like, Okay, we know that training really heavy every days and probably a good. So we're going to make these things called, you know, in small little workouts that might last twenty five minutes are our six minutes, you know, have a shrink it as Lois and possibly can. But no, let's make it not necessarily difficult, but challenging. Um and we make money office. We labeled something different and you see different fitness fads come off when I come and go. But a lot of because I got the capitalistic market monetization. People try to make money off of things. But that really does him from, like the athletic side. If you're thinking about Hey, I'm Cory. I'm dealing with Alex. I don't know how they're going to walk into my door today. I don't know if they're going to be high lower, you know, just normal. How can I then give myself the opportunity to provide environment where they can work successfully and and what you do, which is really cool, And I find it really inspiring kind of cheesy word. But you give a lot of ownership to all your athletes when it comes to selection of exercises and movements. And I find that to be something that we don't say. We as in the general world of anything sports, science and fitness don't always like to do. Um, and you say Okay, you know, credit. I'm wrong, Corey to I don't want take worth mountains, him incorrectly. Just so you know, here's a pattern and maybe select one of these three exercises that you feel like gets you ready. And what's so great about that? It removes the constraints of this exercise is the best. You know, this is the golden exercise and really, I mean you and I know it, but we want to feel good. We would always have a bench press when I came in town, but absolutely, it's like, Okay, let's let's really understand that it's not really a difference between Aback Squad versus upfront squad versus may be something of a trap, our poll, especially if you're using it to get the athlete ready. So talk. If you could talk a little bit about how you decide some of that and what led you down that path and giving those athletes that kind of ownership and understanding of you know, I want to do this versus I have to >> do this right? I mean, to me, autonomy is everything, because what you generally see and it's to me, it's almost criminal is everyone gets the piece of paper. They fill it out with me you get, then you do the same thing, right? You get that piece of paper the next day, fill it out. Get that piece of paper. Next thing, fill it out. And then four years later you go. Well, I'm leaving now. Where's my piece of paper For the rest of my life. Oh, so you didn't really learn how to train, did you? You didn't really learn what worked for you. You didn't really In the really issue is like I deal with crazy, different levers. I mean, I got guys that are five eight all the way to seven foot. So you can't tell me there's a golden exercise that it doesn't exist in my world. >> I >> like knowing you're on. I would love to have everybody do the exact same thing. They love doing it. And they all do it very, very well so that I can have my little lab and I can have my control and I can show. Hey, guys, look how much better we got this year because of my implementation. Bax Wass What? What does that say? That says that I care more about what I'm doing more than what's best for that athlete and what they're doing if you really the real reason why I got to this autonomy stage is when I realized what I do is such a small percentage of their overall success and the reason why I say that I'm not necessarily saying I agree with hit or disagree with Hit, but you could have a hit program. You could have an Olympic based program. You could have your holistic based program, whatever you want to say, and I see the hit program Win a national championship and I'm like, what happened? Like I don't agree with that program, but they won well, it's all about it's all about the dude's. So if I can give quote unquote my dudes the best training environment that works for them. So what I mean by that is Look, here's a squad. You hate doing back squats because the bar on your back, it's jerking the hell out of your shoulders because you don't like to be an external rotation will. Then maybe I'm just going to hate. How about this Bar safety squad bar that feel better? Cool court. My knees are super tender away. It's basketball. Everybody's needs at some point this season, every a super tender last thing I'm going to do is put them in an environment. Teo, flame up those tendons so that they can't perform at a higher level on the basketball court. So what are we going to do? Well, let's Hinch, how about we just do some already? L stay. How about we do some kettle bell swings? Maybe some tribe are dead. Lift. It doesn't necessarily have to be this golden exercise that everybody fits in. And I think really what it stands from is that strength coaches got approved to their sport coaches that we'll look at, our numbers go up and they have to have a control to do that. And the exact opposite. It's a sport. Coaches coming down saying one of our guys bench. Well, if our sport coaches cares so much about bench press, well, then what do you think I got to do? Well, I gotta bench my guys so we could get those numbers so I could look like, you know, I'm validated my job. Well, how about we take something that's oh, universally accepted. So how about a counter movement? Jump out force plate. Now, I'm not saying everybody has forced plates, but you could just use jump height. Friend sits. Who cares how you got there? As long as you are trending right, that's all that matters. Why should we be fixated to a certain methodology or a certain pattern or not? Pattern but exercise. Just give them a pattern, let him choose. And to be honest with you, if it feels right, it's going to fly, right? If it feels good to do attract bar squat, opposed to doing a front squat well, they're probably gonna put more load and they put more load that I'm going to get the stress response adaptation. If I don't like the front squat because it's choking me the hell out. Well, then I'm probably not going to put his much load on it. Now, I have a negative connotation now have all these internal stress is going on, and then I'm gonna have a weird as look atyou, saying I don't like what we're doing in here. So now you think the quote unquote Byeon is going to be there. So now we're not getting any stresses that are going to give me that positive adaptation I'm looking for. So at the end of the day, if I can give them the education tto, learn how to do these movements and how to choose for themselves, well, then now it's not just what they did here for four years. I just gave them skills for the rest of their life. And if they're good enough to play pros now, they can take that and they can articulate it to the next coaching stuff so they could do a better >> job. No, that's that's awesome, man like this. A lot of things I want. I head into their I'LL keep it all Diamond all nine hundred promised. But I couldn't agree more and one of things that you say, you know, let's have a king P I They said jump high, for example, a point of reference. Then let's not care what we d'Oh, to the extent I mean not care. But let's not constrain ourselves of what we dio in order to improve that k p I. So the way I think about it, it's kind of like you ever use waze before that? Yes, that we got right. It knows to things and knows where you are. It knows where you were. If you're driving, it knows where you're going. Road. And then as okay, all I care about getting to point B So it will take you on detours left and right. Little Granny is driving slow in front of you for the pothole. If whatever is going to find the best way to get there, it doesn't care how it gets there, right, Right. And so work that it's say, OK, let's get the sevens environment where we can learn. And we know we need to get to be for me. And I'm not gonna say to go in a straight line because you might go through building and crashing hit pedestrians. We're gonna find a way to get to be. We're going to find a way that makes sense for the athlete and yourself. So my teaching them, you know, let's have you like and learn to do some of these movements then don't know taking a left at this next stop light to get to point B will be quicker than you saying go straight because they're the one in the driver's seat, right? And if that educational environment where you start to look at this a really complex system, her planting a really simple abie model and apply it to something as complex as the human body so that we can learn. And the example I give. It's like, you know, the ways part like, that's the more complex and assumptions we make more room for aeri half All right, we'Ll screw this. We assume that the sumo gets here. Well, if we assume in order to get to A to B, we got a one a two a three a four, a five. But any point on the line that, you know, assumption breaks, we don't get to be all right, you guys, you stuck at a whatever and doing. You know, we have to follow this waterfall method. It's very much a living method where things come in, things come out, things make you change. But you know what? You want to go? I >> mean, it's we work in team sports. Like the only objective we are the only objective that matters is wins and losses, period. Right? So if I wasn't a stopwatch sport, maybe my mind would change a little bit, right? Maybe I got okay. We need to drift towards this because literally it's did you get faster? Did you not get faster? Right? Swimming whatever you're doing, maybe these are the things we need to do more often to make that happen. But I'm dealing with incompetent. I mean great human beings, but just physically incompetent. There's still learning about their bodies were still growing into their bodies. I think it's the most arrogance thing that a strength coach could do is to say, Here's a program that's gonna get you better for six weeks. What? What is that? Even here's a block that's going to get youto point me. How do you know Like, till you know Saddamist like, can you honestly tell me that following this six week plan is doing that? Hey, they got sport practice. They got exams, they got pick up your tell me none of those factors could potentially there off your little plan or that your little plan can go up. They're KP eyes, if you will, or their Their goal is just a play basketball. So that to me, that's where as this thing, it's like the most arrogant thing in our field and it just drives me up the wall. But the other day, like I got a sport coach who has all the faith in the world of me gives me the keys to the castle. He just tells me, Do what you think is best. I I report the numbers that he doesn't even know he needs. That's what's awesome about he's like Chord. I just trust you like these were things that I want to see my guys do. We want a quote unquote play fast. Well, okay, here's some standards that we can set And these Airways that we know we got quote unquote faster. Now, from the technical tactical aspect, that's where you guys come in and you guys got it. Apply what you think is best to make that happen, right? But I gave you the physical requirements. I told you exactly what you need to get done and how we got there. Now you guys apply the technical tactical aspect. And then there we go. Now we have a happy marriage is long as I can supply valuable information. It doesn't matter what the information ISS, and that's where everybody gets stuck on these controlled environment numbers like like looking, swatting inventions like Who cares? Like Who cares about written load? Load gets you to here right after that, it's all about It's all about speed. It's all about rhythm coordination, your vestibular system that there's so many things that go into making. You better not just, uh, put three fifteen on the back squat suite. No, >> that's you know. Yes, yes, I agree. I'm not going to deviate too far. My ma, you know how I work or my mind races and I don't go in straight lines. I apologized immediately. Good. I was thinking about your friend mentioned earlier. It was everything that this lately, too. People who've been the private sector's I work in personal training, and I worked in exercise clinic for two and a half years. Iowa State, where don't older adults randall off cool testing on them. But ultimately they showed up because they enjoy it. And one things that I think we I don't mean We have everybody some people forget is that it needs to be enjoyable back. And when you're in a private sector and you're literally your food is the ability for something to come back to you. Hey, it's really different and you start. You said Okay, you know what exercise and movement do you like, and then you manipulate How do I make that exercise the most effective exercise for that person? And that's what you kind of mentioned with the educational process for your athletes. You're taking this approach. Where? How did you get them to win? Firstly, they gotta want to be here, but they don't want to be who I try hard. And secondly, no Adam, take ownership of these movements. I really like that concept because it's really melting in the world of Hey, you're here. You have to get better. But everyone knows when you want to get better. Vs have to get better, right? The be out a little different and unusual marks Lefton excited to move. I just keep thinking about that from like the private side. That's really where, like the general public, and you could deal with great Alan to deal with a lot of athletes who really want to be there. But unfortunately, majority the world doesn't want to work out like they're they're not interested, and I hate to make an assumption, but it's hard not to think that it's either them not knowing or them intimidated that have to do something in there, right? Right. I'm like that mindset a beam to apply. Okay, let's have an ownership model that drives it, because if you talk to people, her successful personal trainers, they have a way to make sure people come back. Oh, for should join a box in a way that a strength coach you're no environment might not even have to be exposed to just because it's the nature of >> well, for me, like the off season. I mean, when I get a freshman, that's a great thing about basketball. But I get a freshman. I mean, maybe they picked up some weights like a B. There's still just such a greenhorn in the weight room. They don't know what's good and what's bad, right? So, essentially the off season is a little bit of dictatorship like Sorry, I'm to tell you what to do because you don't know shit, right? But the goal is to earn that autonomy as well. So, you know, my guys that are kind of like slaps like for the whole offseason. Well, their leashes a lot tighter like Nah, bro, you're going to do this because I know you need to do this. You have earned the right to have that a top. So I want to make sure that that's, like pretty clear, too, because if you just give autonomy all day and there's going to run over you. But the one aspect that I think that is so important with our autonomy is it's my biggest performance enhancer, and I actually had dated Approve it. Like if I just look at my C M J members from our force plates once again. Yes, there are some maybe eight sets of doubles or six sets of triples or whatever, right? But once again, that is Tendo based, like to a certain agree with most of our movement. So you know, it could be a triple. It could be a double. It could be a single. It depends on where they fall in on along those lines, but essentially the flexibility of the sets and wraps, the unbelievable latitude of the movement pattern that they're doing. But yet counter movement jumps in February. They are p r ng, not season. P R's. I'm talking life top ers Guys that have been here for three years are hidden from nineteen point one to twenty six point four. I can't say names the twenty six point four in February. So what does that say? It says that my biggest performance enhancer is the kids saying I want to do that. Cool. That's what we're going to do. >> No, I love it that zik perfect. If you want to be there, you're intense. Going to be high. You're going to try harder. You're going toe actually care about what you d'oh and that mindset really house dr an aspect of performance that otherwise we can't because all internal right korea we really started wrapping up towards the end you buy a couple questions for you before you go yourself thank you i appreciate it it's always good to have you next way clich a weekly cycle korea >> will make a >> record you know fire i slowly thanks for having you guys we wanted to come with because you're a scientist I mean, if you had to share a bitter fight and this is to anybody and this isn't their coach, Jenny, where nobody is looking to enhance their fitness, their performance, um, their overall well being You that with activity, right? How is what would you advise someone to get into and regards Tio training our house to someone Initiate That's on top of the micro dose in a kind of giving that much of credit here, obviously some e How does someone injured? I heard it put that way and I'll get straight to the point that one look into into exercise probably should do some form of micro dose in to see if you even like it everyone to overdose. How do they start that process if they're not athletes per se how they decide where they began? >> Well, essentially is what do you want to end up like, What's the what's the point beyond ways, right? Do you just want to look aesthetically better? How aesthetically do you want to look? Do you wanna look like a big body voter? Do you want to look like a swimmer? What do you want to look like? And I think that the vein than fan ity. And I mean, that's what drives my basketball players there in tank tops here around. Of course, they want nice arms. Right? So there's certain things that you gotta know. Like, I want to look like this. Now, some of the performance guys, Maybe I wantto sprint faster or jump higher. Like that's a whole another aspect. But we're talking about general population number one. What do you wanna look like? Okay, so if I'm three hundred pounds and I want to lose some body fat for my own general health and I want to, you know, be more presentable, if you will. And smaller clothing. Well, then maybe just walking ten minutes every day, and then you start adding layers to it, So Okay, You know what I mean? Killing these walks. How about we go Stairmaster? Okay, that's a little tougher. Okay, how about we introduce maybe some med ball exercises because that's not necessarily too complex to do that. I can do it through different ranges. It's easy to manipulate. Okay, Now, let's take a dumb bill or kettle bill. Then we work our way to a bar bill and now. Oh, man, what do you know? I just dropped one hundred pounds and in them. Oh, before all of that eating. But like, we're just talking about the physical aspects, but as far as that, where do you want to be? Okay, I want to look like Brad Pitt. OK, for one, get plastic surgery. But if you want to look cool air at Brad Pitt and Fight Club Okay, well, these are the things that I need to do. So let's reverse into near the process, okay? He cut his little jack, so that means he's got muscular strength. OK, cool. So that means weights are going to get involved at some point we'll he got really lean for this too. So my general fitness sucks. Maybe I just need to start with walking. Maybe a jump rope, maybe just medicine Ball toss is something that's super easy. The number one. What's going to make me more consistent? What consistency is goingto win? It's not. They'll work out you do that's going to make you go from a counter movement jumped a nineteen point one to twenty six point for It's the consistency that got you there. All right. That was a two year process for that kid. Just to get to that point, right? If you try to hijack the system, if you try to go, I want to get from point A to point Z like that. Well, you're going to run into multiple things. One possibly injury and two. What's the real reason why you're Russian? The real reason why you Russians, Because I don't want to be there in first place. Now you've just ruined the whole concept. Now you've just ruined the journey. To me, that is much more important. Like when I used to be a fake body motor, if you will, that when I try to get ready for shows. I don't remember the show at all. The only thing I remembered was those nights where I was damn hungry those mornings where I had to get up, do my quote unquote fasted cardio meal prep backs without remember only big. How I was on stage for forty five seconds like that was twelve weeks for forty five seconds. Right? So that's where you gotta understand like it's the beauty or what is it that Jake whole line of the beauty is in the is in the cash. Basically what? The thing that you want to fall in love with the most is the adversity that they were going to fall in love with the most is the stressful points. That's what's going to create the beauty, if you will remember that Jake Colon. But essentially, that Google >> search really quick pressure that the Brad Pitt Fight Club I >> mean, that dude was solid, Man, that was a solid right. May like Brad Pitt. He was a pretty boy until fight club. And I was like, Yo, that is some white trash. I would not mess with him. He can go. >> Uh, great. I love it. Lastly, Yeah. Course lesson. Where do we find you? On social media and other venues? Assault media were coming here more than beauty and wonder himself. >> Yeah. So Instagram is probably what you can find me on the most slash strength as C h L E s strength. You could find me there pretty active on it. You want to see so naked cats? So to sphinx, with my beautiful wife and ah, multiple podcast. I'm on a lot of different podcast that you just Google. I, too, are goingto iTunes type in my name. You'LL find many other platforms where I go into a lot more depth about how we train on And then, of course, speaking engagements. I do multiple speaking, engage with the nationally and internationally. And so there's opportunities to meet me in person there. >> There's beauty in the struggle. >> There is beauty in the struggle. This beauty >> I got my end. >> Yes, there is beauty in the struggle. That's when they >> get here in Britain, right? Right there. Where >> you Brooks. But there's beauty in the struggle >> A lasting well, Korea appreciate you have coming on here. I mean, I hope something useful. I >> was one hundred percent. My pleasure, Max. I love working with you, man. >> Now you do. And anybody curious about Corey? I mean, I really encourage checking out his social media. Yeah, I know. It's a lot of crazy stuff on Instagram that is really thought provoking. Put it that way and I can't believe it. Oh, my goodness. I can't let you escape Korea quite yet. >> Well, what you got? >> Uh, whole off the exit. Give me five minutes on it. I was going to ask his social media is going to ask. Yeah, way rehab itself. Yeah, to spring loaded monster man who means you want to share a little bit on this because I know you have been doing this yourself. Yeah, this is it in chorus singer based Achilles program. I love some of the actors. I love thee, not the unloaded foot contact under your hand motion who was seen Alice into this isn't the course in a chair, and he's for lack of better words. Words. MacInnis foot on the floor like a pogo stick and doing extremely extremely unloaded movements early on that site, too early on but in the rehab process itself to introduce low level plyometrics, He's doing band assisted jumps. He's doing isometrics. He's doing heavy squads. He's doing some bar bell curls. All things important for the curies. >> Sure are. Absolutely yeah beyond you. My understandings of the lower leg complex is off the charts because of my injury. So for the viewer's eye, tor macula or a ruptured my Achilles tendon with a full rupture but right at the insertion, which is the very atypical tear because I've been dealing teno sis for over a year before I tore it. So they had it cut me up top to bring me down low, if you will. So usually Achilles ruptures that all they do is bring it together and then tie it. There are. So it through the mind was at the very bottom. So essentially, they had to cut me up top toh length and me and then, uh, suitors through. So is very atypical, which sucks only that that part sucks. Spike. Um, it's not that I am Well, maybe a little bit arrogant, but I honestly want to take full control of my physical therapy because I think that intuitively I understand the process not just of rehab, but of how to increase performance. So all I did was watered down as much of that is possible and truly started as soon as I got to the pain free. And so, yeah, with all the unloaded stuff, it just made sense to me like that's something you just don't see in physical therapy to It's kind of blows. My mind is what's the first thing to go like when you get older? What happens? Will you lose your ability to do very forceful things or to lose power or the ability to generate power. So that's the first thing that came in my mind when I rupture. Or when a Torme Achilles was okay. I need to go back and not be old because essentially, I'm staying still. So if I'm staying still, it's like use it or lose it protocol. So from that perspective, I told myself, I need to move fast at some point. So I started with all my available limbs at the time, just moving fast. Then I progress toe when my suitors seal or excuse me with my I want my wound healed. I got into the pool, so that's the most is about is unloaded. You should get, and all it did was just frail. My leg and there a cz muchas I could through different planes and of course, he has fold up. But of course, it's going to like your adding a stress. And so I just did it Mohr or Mohr. And so I just Kim. Training fast, even though, is the most unloaded way you can do it. And then, like Max was talking about, I got to a seated position and I just started doing be most unloaded pogo jumps you've ever seen or ankle pops or whatever you want to call it. So then I transition to standing on it isometrics, then putting more force into the forefoot isometrics. And then I started using the bands I mean super heavy bands and then just started like Pogo's and then start lighting the bands I went to arm went the body weight. To me, it's like super common sense, but I don't know, maybe the physical world. It doesn't really look at it that way. They look at it and isolation opposed to global. So to me, I knew if I could quickly get back to global patterns that I will be able to promote healing faster. And so, like Chase talked about, his last one ought to be a far protocols. Luckily, I had him as a resource to help me with my healing process, but right now, on that four and a half months, almost five months, and I'm doing some pretty cool things if just to give you a point of reference. Dez Bryant, wide receiver. He tore his a week after mine, and essentially, you guys Essentially, he's What's a similar athletes level athlete? You know, very someone. Uh, actually, he's going to be up until eight to nine months. John Wall tour has a few months after mine. He's going to be an entire year for his process. Boog, Golden State warriors took him a whole year to get back on my goal. If I can get it back and lesson seven months, that means I did something, right? >> No, I love it. Well, that's tough stuff. Get to see if you check out his instagram page. So me, please, dear, do yourself a service. Go check out the man. He's a good dude, Tio. So sometimes no kid. Don't >> you know you're right there, e >> I don't want call corps on a bad day. >> You >> know, it's all good now. I really appreciate it, man. Thanks for being on here. And, uh, again we follow sometime in near future. I feel I'm expecting that shirt. By the way, where is my core bighead T shirt? >> You know, I want to find one of my earlier body building picks, and I'm gonna put it on a T shirts and, Tio, >> I love it. How I rocked the hell out of it. Man, >> you're beard in a most >> and be right here. Yes, right behind. Maybe my postal records slash proposing bronze and gold. You're welcome. You're welcome. An absolutely huge in that >> purple banana hammock to >> Wouldn't ask for another way. What? The full real deal. Korean stage. Ready, you know. Awesome. Well armed man up that thing. You guys, Listen, I appreciate it. Great South Korea on. If we're curious about finding more, check him out on instagram and look for Teo. No doing more. These in near future. >> Awesome. Thanks, Max.
SUMMARY :
And then you said in this period, I want to accomplish, you know, thiss We look at prisoners when they go to the yard. So the last thing I'm going to do is beat them down. So you working guide rails? And if you prove it within your early work sex, then we'LL have a little bit alert. And I find that to I mean, I got guys that are five eight all the way to seven foot. that athlete and what they're doing if you really the real reason why I got to this And I'm not gonna say to go in a straight line because you might go through building and crashing hit pedestrians. But I gave you the physical requirements. Okay, let's have an ownership model that drives it, because if you talk to people, I'm to tell you what to do because you don't know shit, right? appreciate it it's always good to have you next way probably should do some form of micro dose in to see if you even like it everyone to overdose. that's going to make you go from a counter movement jumped a nineteen point one to twenty six point for It's the And I was like, Yo, that is some white trash. I love it. I'm on a lot of different podcast that you just Google. There is beauty in the struggle. That's when they get here in Britain, right? you Brooks. A lasting well, Korea appreciate you have coming on here. I love working with you, man. I can't let you escape Korea quite yet. means you want to share a little bit on this because I know you have been doing this yourself. cool things if just to give you a point of reference. Get to see if you check out his instagram page. I feel I'm expecting that shirt. How I rocked the hell out of it. An absolutely huge in that Ready, you know.
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Carmen Crincoli, Microsoft | Microsoft Ignite 2018
>> Live, from Orlando Florida. It's theCUBE. Covering Microsoft Ignite. Brought to you by Cohesity and theCUBE's ecosystem partners. >> Welcome back everyone to theCUBE's live coverage of Microsoft Ignite here in Orlando Florida. I'm your host, Rebecca Knight, along with my co-host Stu Miniman. We're joined by Carmen Crincoli. He is the Senior Program Manager for Strategy and Ecosystem here at Microsoft. Thank you so much for coming on the show Carmen. >> Thanks for having me, really excited to be here, thank you. >> So, before the cameras were rolling, we were talking about, we're going to talk tech in this interview. But right now we're going to talk about solutions and really explain what the problems are that you are solving for your customers. So, talk about the customer pain points that you and your group are looking to solve. >> Yeah, so, the WSSD program when we conceived it was to address a problem that I think a lot of people who have worked with Microsoft technology are familiar with. We have some really great technology. It's very easy for users to dive in and start using it. But to really be successful requires an additional level of expertise that not every IT shop is going to have. And as it gets more and more complex and we start bringing more and more IT functionality into the stack with software defined technologies, that challenge grows. So we feel like we've had very, very great advances in what our tech can do. And we were watching our customers struggle with it. And we decided that the best was to fix it is to create a solution program and work with our partners who have that expertise to take them, bundle them together with a set of best practices, some additional testing and validation, to ensure that customers are selecting the right hardware for the tasks that they need, and then offer that as a solution instead of as build your own, which is a little more traditional in the Windows world. >> Explain how it works. So, there's a frazzled IT person who's saying "I don't know where to begin, but I have these issues," Can you give us some examples of how you hold a customer's hand through this and walk them through the process? >> Sure, sure. So, I would say the way we approach it right now is if a customer is going to get on board the HCI train, which more and more of them are, right, we're watching the industry shift in that direction pretty rapidly now. And they say, you know, I've heard about the Microsoft technologies, I've heard about storage spaces direct and your software defined networking capabilities, and I want to pursue that. You say, well, don't just go buy some servers or recycled servers off the shelf. We want you to contact some of our partners and talk to them about their solution catalog and say look, this is the kind of workload I'm going to consolidate on it, right. I'm consolidating virtual machines from multiple environments and it's going to be a mix of traditional line of business apps and SQL and I think I'm going to have about this I/O profile. They'll help you size a solution and then deliver it on site and integrate it into your business environment, right. It lets you get something that is more tailored to what you need rather than trying to piece it together. >> I want to hear a little bit more about HCI. But before we do, you got ecosystem as part of what you work on. I think most people understand that Microsoft has a huge ecosystem. Some things are really simple to understand. Server, you guys don't make servers. Operating system sits on top of that. The storage piece of it, I've worked in the storage industry for a number of years, worked with Microsoft. Obviously a huge player in the software layer. But that was back before we called it things like software defined storage and the software defined data center. And, heck, pre-cloud and all that stuff. So, you've been there 21 years at Microsoft. Give a little bit about, you know, where Microsoft thinks they need to play, how you partner with the ecosystem out there, and then we'll get into some of the new pieces. >> Yeah, we've always viewed storage as part of the air you breathe when you're computing, right. So we always partnered with the storage ecosystem to make sure that SANS and NAS devices work inside general IT environments. The shift to a software defined mentality involved some new learning, from a Microsoft perspective. We're taking on some of the integration responsibilities that storage vendors typically had. And that's part of what birthed WSSD as a solution program, was if we have to take on all of the integration work, how do we ensure that that's good quality, right. Just buying some disks off the shelf and plugging them into the motherboard does not result in an enterprise quality solution. So we had to define some parameters and then work with OEMs and partners who know how to do the integration work as well. Put some testing parameters around it, and turn out solutions, software defined solutions, that worked as well as the highly integrated, tested SANS and NAS devices of the last generation. >> Great. I think back, you know, like most people probably know Microsoft for SNB. You had protocols that help people with NAS devices. Help bring us up to speed when things like HCI. So, HCI, technology that's been around for a number of years. Many companies partner with Microsoft. Nutanix is a nearby partner of Microsoft. VMWare partners with Microsoft on some things but is a big player with their Vsan technologies. What do we call the Microsoft HCI solution and how would you compare and contrast it to the existing solutions out there? >> The traditional strength of Microsoft, right. We're very good at partnering, even with people we're competing with. We're very serious about it. Part of our core DNA is partnership and competition at the same time. So, our HCI stack is really about integrating the functionality that's there. I would say, the way we talk about it, there are three main components. There's the storage layer, which is storage spaces direct. There's the networking layer, which we just called software defined networking, which includes a network controller and network virtualisation capabilities. And then there's the computer layer, which is Hyper-V and the additional capabilities we layer in Hyper-V where we think we add a lot of value. Things like secured VMs and security capabilities that we add on. You layer those technologies together and integrate them into a solution with validated hardware, tested hardware, a network controller, network switch, and you get something that you can integrate into a business environment. These are all capabilities that are in Windows Server 2019 Datacenter, right. This is not an additional add-on. It's not a component. It's not a thing that you download. The solution program is really about taking the stuff that's in the box and making sure customers succeed in it without having to bring in all of the expertise into their IT staff from day one. >> Thanks for the explanation. The one piece, if I understand right, Azure stack also has storage space direct in it. So should I look at this as a spectrum of how Microsoft puts the pieces together and the WSSD is just one of the storage fundamental components that plays a few places along the stack? Am I getting that right? >> Yeah, it's kind of a foundational technology. Just like Windows Server is the host layer for all of the upper, higher level workloads, Storage Spaces Direct is the foundational layer for building our storage for all of these hyperconverged solutions. Azure stack's business goals are different, right. They're looking for Azure consistency and really giving an Azure experience to customer on prem. WSSD is more for the traditional IT shop that's used to running their own virtual environments and they're just looking for some infrastructure hosting of virtual workloads. So, we're covering different ends of, I would say, the IT maturity spectrum, with the two solutions. But the underlying pieces are very much the same, right. The plumbing that powers Azure stack and the plumbing that powers WSSD, and the plumbing that powers Azure, is built on a lot of the same core Windows technologies. >> So what are the outcomes of this solutions department? How have you seen changes in customer behavior, and helping them understand the best practices that have emerged as they implement and deploy different kinds of technologies. >> I'd say the biggest thing we've noticed is we get customers to be more successful when they work with our vendors, right. WSSD launched, the origninal version of the program for 2016, launched about nine months after we RTM'd. In that nine month gap, we had a lot of customers who were excited for the technology. We had been talking about it. Our engineering teams do a great job of making people excited for the technology. We get our lovely core IT geeks pumped for this stuff. And they were going out and implementing it on their own, right. Buying hardware that they thought conformed, trying to implement, and we were having a lot of struggles, right. It was generating more sport than we'd like. Customers weren't having the experience we wanted them to have with it. Since we've started the program, and we've been getting customers pointed at our hardware partners that deliver these solutions, we've had a lot more success, right. They're much happier with it. We have multiple stakeholders bought into the success of that customer solution, so the OEMs are just as invested as we are. As opposed to if you buy a server off the shelf, they're like the server's working fine, that's not my problem. So were just seeing a lot more customer success out of it and we want to keep driving that forward with the 2019 version of the solution program. >> Carmen, anything? there are so many announcements that were made at the show. Anything in your space that you want to make sure, kind of highlight that people might have missed? Everybody knows Windows Server 2019's coming, but what does that mean for your area, or anything outside of that one announcement? >> I think the most exciting thing is some of the tech improvements that I know really land with this IT Pro crowd that is here at Ignite. So, yesterday during Erin Chapel, our CVP of Windows Server, during her Windows Server 2019 intro session, she announced a number that we achieved on Windows Server 2019 with Intel scalable persistent memory. I forget what the name of it is. Anyway, it was a crazy IOPS number- >> Scalable optane stuff if I remember because we had Jake on yesterday from Intel. And he was like "Your mind will be blown when "you hear about this". >> It was like 13.8 million IOPS on a 12 node cluster right? We're continuing our engineering focus. We're an engineering company. We love making the tech better. And we're getting people excited for it. And then we're following up with the, by the way, if you want this kind of thing in your environment, or you need it, if you need to deliver it, these are the partners you work with. We partner with them. We engineer with them, right. This is a co-engineering program. Get the solution from them. So, I would say that's the new thing from my space, right. I get to piggyback on all of this great engineering announcement and work and excitement, and say this is how you succeed with the technology. Don't go do it yourself, go to these people. >> And we're here to help you. >> Yes, yes. That's why I'm really grateful that you guys had me on, right. One of the early things I've been told since I took over the program was I didn't even know Microsoft did HCI, and I definitely didn't know that you had a solution program. And I'm like, I know, I will work on fixing that. >> Well Carmen, look, HCI, we understand the virtualisation layer is critical there. Microsoft obviously, one of the top players in that industry. So, we've been waiting to hear a broader story from Microsoft in this space, so congrats on all the progress. >> Thank you, thank you. This has been a really fantastic show so far. We actually have hyperconverged expo in the application infrastructure area, where I have six of the WSSD partners just showing off their solutions in one tight space, along with the engineers who work on the HCI stack at Microsoft right nearby. So if anyone to come check it out, talk to the engineers who wrote the software, talk to the-- >> It's a really small space, you hyperconverged it, right? (Rebecca laughs) >> Yes, it is a hyperconverged space, yes. >> Well, Carmen, thank you so much and I encouage anyone who's here at Ignite to go check out that booth and see what it's all about. >> Great, thank you so much. >> I'm Rebecca Knight, for Stu Miniman, we will have more from theCUBE's live coverage of Microsoft Ignite coming up in just a little bit. (upbeat music)
SUMMARY :
Brought to you by Cohesity He is the Senior Program Manager for Strategy and Ecosystem Thanks for having me, really excited to So, before the cameras were rolling, the stack with software defined technologies, Can you give us some examples of how you And they say, you know, I've heard about the But before we do, you got ecosystem as part of part of the air you breathe when you're computing, right. I think back, you know, like most people probably know So, our HCI stack is really about integrating the components that plays a few places along the stack? and the plumbing that powers Azure, How have you seen changes in so the OEMs are just as invested as we are. kind of highlight that people might have missed? some of the tech improvements that we had Jake on yesterday from Intel. by the way, if you want this kind of thing in and I definitely didn't know that you had Microsoft obviously, one of the top players expo in the application infrastructure area, Well, Carmen, thank you so much and we will have more from theCUBE's live coverage
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A Real World Enterprise Journey To The Cloud
>> Narrator: From the SiliconANGLE Media office in Boston, Massachusetts, it's the Cube. Now here's your host, Dave Vellante. >> Hi everybody, welcome to this special Cube conversation with a practitioner, a real-world enterprise journey to the Cloud. I'm here with Jake Burns, who's the Vice President of Cloud Services at Live Nation Entertainment, in from L.A. Jake, thanks for coming in to our Marlborough Studio, appreciate you having in. >> I'm glad to be here. >> So tell me about your role. >> So, I'm head of cloud services for Live Nation, and what that means is, me and my team are in charge of infrastructure for IT, including cloud infrastructure, as well as the move to the cloud, which we completed early 2017, enterprise messaging, which includes e-corporate email, DNS, database services, and storage management. >> So, recent journey. How did it start? Was it a top-down push, did you go to management and say, "Hey, we got to do this," describe that dynamic. >> Yeah, so it started off as kind of a bottom-up push. >> Dave: Really? >> For a number of years I've been really wanting to get us involved in public cloud, at least in some level. But, it really didn't hit critical mass until our CEO, late 2015, had a mandate that we're going to move 100% to cloud, and modernize all of IT. And that's when we really hit the ground running. >> Why did, from a bottom-up standpoint, why did you guys want to do that? Was it because cloud's cool, that's where all the action is, the developers want to be there, or was it something else? >> We spent a lot of time managing infrastructure and data centers, and it's just not part of our core business. We wanted to focus more on satisfying the business, and providing value to the business. And, our time could be better spent really helping solve their problems, rather than deal with hardware and systems. Another thing is just business agility in general. If we want to stand up a new system, the typical lifecycle could be three to six months, just to get an application up and running. With cloud, we can do that in days, weeks, worst case. So, being able to respond quickly to business needs is something that's really important to us, and we saw with public cloud that we could do that a lot more efficiently. >> And when you think about the early cloud days, the rhetoric was all about agility, and it actually, that really was the main business benefit. You guys of course saved a lot of money too, and I want to get into that, but how did you get started? It must have been, kind of a little nervous, like the first time you jumped off a high cliff or something. Right, because you have an existing business to run, and yet you're going to migrate everything. Migrate's like this evil word, so how did you get started? >> For us, we realized very early on that this was a big technology change for us, and it was going to require new skills that we didn't have, so the first thing we did, was we really just got training across the board. We brought trainers from AWS to our offices, and we did every training program that they offered. Got the certifications. And made sure that we really understood what we were dealing with before we got started. So that was really step number one. >> And how did that go? Were they really supportive? Everybody says AWS, really not hands-on, they just send me an email. How did that go? >> In the beginning, there's resistance. Just like all projects like this, people are concerned they're going to lose their jobs. >> Dave: Resistance from your guys. >> Oh, yeah, yeah- >> Not the AWS people, they were- >> Oh, no, of course, right. No no, our guys, before they really understand the situation, it looks like we're being outsourced. We're moving all of our infrastructure. This is our job. We're managing hardware, we're managing servers, we're managing data centers, and all that stuff's going to go away, so what are we going to do, right? So, really, even before the training, the priority for me was to get people to understand that this is not something that's a danger for your career. Quite the contrary. This is going to make you more valuable. You're going to get trained on this technology. You're going to get real world experience, moving a Fortune 500 company to the cloud, and at the end of this, someone is going to need to maintain it. So not only will you have job security, but you're probably not going to care about job security at the end of this, because you're going to be so valuable in the marketplace. >> So, we're all in sales, aren't we? So you had to sell them a little bit on the concept, but then they responded positively, it sounds like. >> Yeah, and part of that is because it's the truth. I was telling them the truth, so it was an easy sell. But it's a very important component of any cloud migration project like this. If you don't have support from your people, it's not going to succeed. >> Okay, so you get through the training. Your guys are onboard, you have alignment there, and then take us through sort of the journey. How long did it take, what were some of the challenges that you faced? >> The target was 12 months to move everything, and we're talking about 668 servers, 118 applications, including Oracle, SAP, some really things that are not trivial to move to the cloud. We were able to move 90% of everything in 12 months, and then the long tail took an additional five months, so that's 17 months in total to move everything. >> And that long tail, was that the Oracle apps? >> Yeah, so our strategy was to move the easy stuff first, as we learned, because we learned along the way. We really didn't know what we were doing when we started. By the end of the project, we knew exactly how to do the project. >> Easy stuff like messaging? >> Like single server applications that are running supported software, where we have a business stakeholder that's cooperative. >> Dave: Web stuff? >> Yeah, like internal stuff, like our monitoring systems, things that we completely control. >> Dave: Things that were under the control of IT, didn't involve a lot of politics, and ... >> Jake: Exactly. >> Learn there, okay. >> Right, so the idea was, get real world experience moving live production systems on the easy stuff, and it kind of builds up our skillset, but at the same time it builds forward momentum, which is critical for a project like this. There's a lot of people that are just waiting for the first failure to kind of put a stop to the whole thing, right? There's a lot of skepticism as to whether this can even be accomplished or not. So, getting, I truly believe a key component for a project like this is to get momentum on your side early on, and the way you do that is by attacking the easy problems first, and then get progressively more difficult as you go along. And so at the end, you end up with the most difficult applications to move, but at that point, you have full buy in from everyone because you've been successful so far, and you and your team are practiced and accomplished, and have the skillsets necessary through moving all the more easy stuff before that. >> Okay, and just a quick aside, I have to ask. So, Oracle is kind of using licensing as a weapon, especially, there's this, I call it urinary Olympics, sorry, with Oracle and AWS. You may not have visibility on it, if you don't we can move on, but was that a concern? >> Absolutely, yeah. So this was a major problem that we've had to deal with, and Oracle doesn't make it easy. They don't necessarily want their customers moving to AWS. So, that was part of the challenge. Part of the challenge was, how do we move this without having to pay more in licensing? And what it really comes down to, is you have to make your Oracle databases run more efficiently in AWS, in order to lower the core count, which is what the licensing is based on, in order to keep your costs neutral, because Oracle will charge you double for your database, per processor, in the cloud in AWS than they will on prem. So, really the only way around that, besides negotiating with Oracle if you're able to do that, if you're not able to do that, then your only option is to make it run twice as efficiently from a processor standpoint. >> Thank you for sharing that with our audience. We've written a lot about ways to reduce your core count. Ways to make IO optimized, and if you can do that, you can actually save a lot of money. Maybe we'll have you back on at Reinvent, and we can talk more about that. But so, back to your story here. You got a huge budget to do this, right? Big bag of money to say, go move to AWS? >> Unfortunately, we didn't have that luxury. So, we run very lean. So we had essentially a flat budget, 2016, when we did the majority of these moves. So we just had to find a way to do it without spending money. And so, it was a bit of a juggling act. We were decommissioning systems in the data center, and canceling support contracts, so we were able to kind of use some of that money and repurpose some of that money for moving to AWS, but we really didn't have a budget for hiring consultants, or to buy expensive software, or anything like that. So, what we had to do was, basically become the consultants, to do the cloud migration. And so, that's where that training comes into play. So by training the team, and getting them up to speed, and essentially creating cloud engineers, we were able to be internal consultants to the business, perform the move internally at a very low cost. >> All within that sort of 12/17 month timeframe, you were able to affect that skills transition. >> Right, so we were simultaneously maintaining the old infrastructure, moving the infrastructure to AWS, and maintaining the infrastructure in AWS. So there were a lot of long hours. >> I'll bet. That's weekends. >> But, we were enthusiastic about doing it. Everyone was very excited once we got going, and so people were willing to do it. You talk about the people challenges. I think we've addressed that a little bit anyway. What were some of the other challenges? You got a reasonably sized application portfolio, you got data, you got your backup systems. What were some of the challenges that you faced, and how did you address them? >> Yeah, so that's a great question. One thing that people don't realize is that AWS isn't necessarily designed for enterprise applications. It's getting a lot better. But, there are some things where it just doesn't fit automatically. So, one area where that's especially true is with storage. AWS has a fantastic storage offering, especially with S3, their object storage. But unfortunately, most enterprise applications, they can't utilize. Legacy enterprise applications won't utilize object stores, they want block storage. >> They don't want get put, they want block storage, okay. >> Yeah exactly. And then the block storage in AWS is different than the block storage than what you're used to in the data center, typically. So, kind of allowing these applications, like Oracle, to work on AWS's block storage can be a challenge. It can be expensive, and there can be some risk there, just because of the way that it works. So, this is where using a third party makes sense. This is one of the rare circumstances where I think using a third party makes sense. We found a company called Actifio that does virtual storage in AWS, and one of the great things about this product is it essentially mimics the way that the old storage worked in our old environment, in our data center. So the application continued to function. So we're able to take snapshots, we're able to clone environments, we're able to do all of these things that we are not able to do in AWS natively, with the Actifio product. And it saved us a lot of money, and allowed us to avoid a lot of having to change our workflows to get around some of the delays with doing snapshots and stuff natively. >> And is your strategy to have this sort of hybrid approach between on prem and public cloud, or multiple public clouds? Is that part of the strategy, and how does this capability fit into that? >> Yeah, it's a great question. Our initial strategy was 100% going all in with AWS, and officially that's still our strategy. I am a proponent of multi-cloud in certain circumstances. For example, disaster recovery and backups, I think it makes sense, if your 100% in the cloud, to have a second cloud provider to hold your backup data, just so you don't have everything in one place. I think, for the same reason, hybrid cloud makes a lot of sense. And I think also hybrid cloud makes a lot of sense, just because not all applications are a good fit for a public cloud, and Oracle, SAP, would be two of those examples. Now we were forced to move everything to AWS, and it was a fun challenge, and we were able to accomplish that. But doing it over again, if we had the option of doing hybrid cloud, there may be a couple applications that I would say keep it on prem, because it just works better that way. >> And, can you double click on the storage virtualization capability that you talked about. Kind of how does that work, and how do you have to ... Were there any kind of things that you had to do to prepare for that? Any sort of out of scope expectations that customers should be aware of? >> With Actifio it's a pretty turnkey solution. So, there's a little bit of a learning curve, but there's a learning curve with using the AWS native tools as well. So I would say probably less of a learning curve if you use a product like Actifio, because it's more familiar to the people that are already working on these systems. So if you have existing staff, and they're used to doing things in the data center, and they're used to doing things with traditional enterprise storage, the Actifio tools is going to look a bit more familiar than the AWS tools. So, there's a learning curve either way, but I would say look at a product like Actifio if you're an enterprise trying to do this. >> So what was the business impact of using Actifio? Then I want to ask you about the whole move to AWS. Did it speed the time to deployment for AWS? Did it help you cut cost? What was the business impact? >> Unfortunately, we didn't become aware of this product until after we had moved. So, we're in the process now of replacing some of our storage devices with virtual storage with Actifio. But I wish we had found this product sooner. I advise anyone who's new at this, anyone who's doing a migration, to leverage something like this to actually move their data, because it's a much more efficient way to do it. So, if I could go back in time, I would do that. >> What would have been the business impact? Is this time and money? >> Yeah, time and money, for sure. So, the moving of the data is one of the biggest challenges that you're going to have moving to cloud. We had a petabyte of data that we had to move, and that's no small task to get that moved in 12 months. So, any tool that you can use that can make that more efficient, is going to shorten the amount of time you're going to be doing the migration. And, consequently, shorten the amount of money that you spend doing the migration. Also it would have saved us a lot of time, because now we're going back and having to change things, and put things under Actifio. If we would have done it like that to begin with, we wouldn't have to spend that effort after the fact. >> Why does Actifio make it more efficient? Is it data reduction? Is it automation? >> So essentially the biggest benefit is that it allows you to not have duplicates of your data. So, if you have a dozen or so copies of your database, for different types of environments, test, UAT, dev, etc., and you're duplicating those, and storing each one of those separately, you're going to pay for each one of those separately, and have to manage each one of those separately. If you're able to use virtual storage, then you really have one copy of the data, or however many copies of data you really need to be protected, and the rest of those can be virtual copies. And those don't cost you anything from a storage point of view. The other benefit is, if you want to clone an environment, or copy an environment, or take a snapshot of an environment, it can happen instantaneously, rather than wait for the hours or days that it would take to copy a large dataset. >> So it becomes the single point of control, with a catalog, and give you visibility over all your data, and your copies, and allows you to manage that, is that correct? >> Yeah, and the management becomes a lot easier, because you have software that's keeping track of your snapshots, and keeping track of all your copies of data, rather than try to track that all manually. >> Okay. Let's bring it back to the big AWS picture. So you move to the cloud. What was the business impact of that? You mentioned agility. Did you save money? How much? Maybe give us some visibility on that. >> Because we're so cost conscious, saving money was a priority. I don't think it's necessarily something to expect, especially initially, if you're an enterprise moving to the cloud. Cost shouldn't be the driver. Agility should be the driver. But, in our case, we were able to achieve 18% reduction in TCO, on year one. And, that's just because we were just very focused on cost. We're very cost sensitive, and it's very important for us to be efficient, and to not spend money unnecessarily. I know that's a priority for everyone, but it's a top priority for us. And so, my point is it can be done. You can move to the cloud. You can move 100% to public cloud if you're an enterprise, and you could make it cost neutral, or even favorable. It is possible. >> So you hear a lot of stuff in the press about how the cloud is very expensive. You could actually do it cheaper on prem. Based on your experience, you don't buy that. >> Well, I wouldn't say that's false. You can, in a lot of circumstances, do it cheaper on prem. It really depends on the workload. So I mentioned earlier that I think hybrid is probably the right approach for most people. So just because we're saving money by going 100% cloud, doesn't mean we wouldn't save more money if we went hybrid cloud, and put the more expensive things that run in cloud, on prem. So, because it's pay for what you use, the things that you very heavily utilize, those are good candidates to keep on prem. The things that are more bursty, those are the things that are better candidates to put in the cloud. The easiest things, candidates to put in the cloud, are disaster recovery and backups, those are no-brainers. DR because that's only something you need to scale up when you use it. So anything that you need to scale up when you use it, or anything that scales up and down, those are the best candidates for cloud. >> Okay, now I understand you're kind of an expert at cutting the AWS utility bill. Maybe you could give us some advice on how to do that, and how'd you learn how to do that? >> Yeah, so that's kind of my area of focus now, is now that we're in the cloud, getting those costs reduced as much as possible. So, there's a lot of ways to do this, but I like to keep it simple, and attack the things that have the biggest impact first. So, people like fancy solutions, but it's really simple. The biggest thing you can do is delete things you're not using. You're paying for consumption, so find things that are not being used, and simply delete them. After that, then find things that are oversized, and right-size them. And then, another big thing is, in the cloud, you have such an easy access to spin things up. To take snapshots of data, to copy data, and it's the classic problem in IT, where everyone requests what they want, and they never tell you when they're done with it. So, it needs to be a full-time effort, to be actively looking for resources that are unused. Snapshots that are no longer needed, volumes that are no longer needed, instances that are no longer needed, and be cleaning those things up on a continuous basis. I find that that's a large percentage of what my team does now, and that's one of the things that keeps our costs in line. >> That's interesting. We always talk here about GRS, getting rid of stuff. Not only did you get rid of a bunch of stuff when you moved in the cloud, you said 600 servers, you got rid of unused capacity, you got rid of a bunch of data, which must have made your general counsel happy, but you're now actively continuing to get rid of stuff. Like you said, it's volumes, it's snaps, and so the things, now you're in the cloud, that GRS mentality is sort of ingrained. >> It has to be. I think that anyone who's in the cloud for some time is going to realize this. You're going to have inflation of costs, simply by doing nothing. So, just to keep your cost neutral, you're going to have to be deleting things on a continuous basis. Now if you want your costs to go down, that's even more difficult. You have to be more aggressive with it. But, just as it's easier to spin things up in the cloud, the good news is it's easier to keep track of what you have, and find things that can be deleted in the cloud, because you don't have to go in the data center and track things down. Everything is virtual. It all can be automated. It's all done, it can be scripted. So, everything's easier. Spinning things up's easier. Cleaning things up is easier, you just have to make it a priority, and make sure it gets done. >> So, some of the financial people in our audience might be listening and saying, "Eh, you know, okay, year one. Roughly 20% savings. It's not that exciting." But we haven't quantified the sort of other business impacts in terms of agility, and that's a harder thing to quantify, but it's early days for you still. Do you expect to get on that S curve, and really start to see a major business impact, beyond that 17, 18%? >> That's a great question. That 18% reduction in TCO, that's just infrastructure costs, so that's not taking into account things like how long does it take for us to spin up an application, and what does that cost the business, that delay? We're not taking that into account. How about the opportunity cost of, we want to try something, but it's too expensive because we've got to buy servers, and we got to hire people to build the application, and install the operating system, all that kind of stuff. Those opportunity costs, they're not captured either. Now, we can try as many things as we want, very inexpensively, and only keep the things that work. So I think there's a lot of hidden cost savings, a lot of hidden value that's very difficult to capture. But, we certainly have those benefits, even if we're not articulating it, and counting it very well, the business feels it, and it's certainly a superior level of service. >> Well it's kind of like when we first got email. Nobody really quantified it, but the productivity impact was enormous. Or the first local area network that you ever installed, and the collaboration that that brought, it's one of those things that's, it's probably telephone numbers, but it's hard to quantify, right? You said the business people see it. Do the finance people see it as well, and are they supportive of this? >> Yeah, it takes a while I think for the non-technical teams to catch up, and really get to where we're at in terms of an understanding of what we're dealing with at this point. So, they're starting to see it. But, all the financial models have to change. All the budgeting needs to change. There's a lot of things that, beyond IT, this kind of transformation affects, and those processes have to change, and those processes generally change more slowly. So procurement needs to change, finance needs to change, security needs to change. Everything really, it's a new world. And once they catch up and kind of really grasp what we're dealing with, I think the whole business is going to be transformed. >> So two last questions. You talked about maybe things you'd do differently. Maybe some advice. But let's focus clearly on advice to your colleagues that are trying to do something similar, get to the cloud, what would you tell them? >> Invest in your people. Focus on cost savings day one. Don't look at doing that after the fact. And don't get too caught up in all the fancy methodologies, and fancy tools. Everybody's going to try to sell you something. Everybody's going to try to tell you they have the best way to do it. But, in general, those things are just going to add complexity to your project. I say keep it simple, keep it lean. Leverage your own people. Because at the end of the day, somebody's going to have to support this environment as well, and if you're relying too much on outside help, then they're not going to be there when it's all said and done. So, consider the endgame. Consider the end state, and how you're going to support that, because it's one thing to be successful migrating to the cloud, but then you have a whole new set of challenges after that. And you're going to have to live with that moving forward. And, I'm not saying it's a bad thing. It's a great thing. But it's something different, and you're going to have to be prepared for that. >> Own it. >> Jake: Own it. >> Yeah, okay. And then, last question, just sort of what's next for you guys? You're just sort of getting started here. You've made a tremendous amount of progress in a year and a half. What's next? Where do you want to take this thing? >> Like I said, right now we're really focused on cost optimization. I think that, like you alluded to earlier, the cloud could be very expensive. The range of how much it can cost is, it's amazing, right? So, this is uncharted territory. We don't know how expensive it should be, how cheap it should be. We just now that we can affect that, to a large degree. So I'm interested in seeing to what degree we can affect that, and I want to see how efficient we can make this. 18% favorable TCO is one thing. Let's see if we can get 30% or 40%. So, really I'm focused on optimizing for cost, security, which is a whole new world in the cloud, and going from there. >> Jake Burns, awesome having you on. Thanks very much for your insights. >> Jake: My pleasure. >> Really appreciate your time. And thank you for watching, everybody. This is Dave Vellante. We'll see you next time. (upbeat music)
SUMMARY :
in Boston, Massachusetts, it's the Cube. to the Cloud. and what that means is, me and my team are in charge Was it a top-down push, did you go to management and modernize all of IT. and we saw with public cloud like the first time you jumped and it was going to require new skills that we didn't have, And how did that go? people are concerned they're going to lose their jobs. and all that stuff's going to go away, So you had to sell them a little bit on the concept, Yeah, and part of that is because it's the truth. that you faced? to move to the cloud. By the end of the project, we knew exactly that are running supported software, things that we completely control. Dave: Things that were under the control of IT, And so at the end, you end up with Okay, and just a quick aside, I have to ask. is you have to make your Oracle databases and if you can do that, for moving to AWS, but we really didn't have a budget you were able to affect that skills transition. the old infrastructure, moving the infrastructure to AWS, That's weekends. and how did you address them? is that AWS isn't necessarily designed So the application continued to function. and we were able to accomplish that. and how do you have to ... because it's more familiar to the people Did it speed the time to deployment for AWS? to actually move their data, and that's no small task to get that moved in 12 months. is that it allows you to not have duplicates of your data. Yeah, and the management becomes a lot easier, Let's bring it back to the big AWS picture. and to not spend money unnecessarily. So you hear a lot of stuff in the press to scale up when you use it. on how to do that, and how'd you learn how to do that? and that's one of the things that keeps our costs in line. and so the things, now you're in the cloud, the good news is it's easier to keep track and really start to see a major business impact, and install the operating system, that you ever installed, and the collaboration But, all the financial models have to change. But let's focus clearly on advice to your colleagues Everybody's going to try to sell you something. Where do you want to take this thing? and I want to see how efficient we can make this. Jake Burns, awesome having you on. And thank you for watching, everybody.
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Eliminating Barriers To Enterprise Multi Cloud
>> Announcer: From the Silicon ANGLE Media office in Boston, Massachusetts, it's The Cube. Now here's your host, Dave Vellante. >> Hi everybody, welcome to this Cube conversation, eliminating barriers to enterprise multi-cloud. Multi-cloud is all the rage, all the buzz, it appears to be here and now David Chang is here, he's the Senior Vice President of Products and Co-Founder of Actifio and AppIQ, welcome back to The Cube, good to see you again. >> It's a pleasure to be here, thank you very much. >> You are very welcome, so eight years ago, you guys started this journey, the cloud was kind of new a little experimental, maybe put some stuff in the cloud and see what happens and then boom, all of a sudden it is become mainstream, your thoughts. >> Yeah it's been quite of a journey, I think when we initially started, we were focused around, all about making enterprise as efficient as possible, right. In the old traditional enterprise IT model, that resulted in net savings in terms of reduction to hardware, software, and so on and so forth. But in the cloud, now you're in a completely brand new category in terms of you're being charged on a per use basis. So all the technology we build out over the years just has a direct correlation to this new model of consumption that the cloud is enabling everybody to do. >> So if you think about when you started, platforms were really all mostly on prim, the definition of those platforms has really changed, it's sort of shifted from whether it's a server manufacturer or a storage type or maybe a networking type to the big cloud players, Amazon, Google, Microsoft Azure, Oracle's got a cloud, IBM's got a cloud, you see the China clouds emerge. How were you able, well first of all is that sort of an accurate view? That you guys had this sort of platform agnostic approach to your business and that platform has shifted. >> No that's absolutely true, I think we kind of walked into this by accident, because of some of the architectural advantages we kind of built into our infrastructure from the beginning. But, over the last eight years or so, our customer initially asked us how could we, Actifio, help them to enable them to go from a traditional IT to a private cloud type implementation. So we had a lot of traction in terms of the MSP's and private cloud implementations and that's where I would say four, five years ago, even now I would say we had a lot of traction and a lot of customers that came to Actifio for us to help them in that endeavor. But within the last four or five years we definitely see an acceleration of extending that infrastructure as a service platform from on-premise traditional IT to private cloud infrastructure now into the public cloud. So all the capability we kind of built, really applied very nicely to this new platform agnostic model regardless of where you want to go. >> Can we dig into that capability a little bit? What is it about your architecture, kind of your secret sauce, that makes you multi-lingual and maybe in this case, allows you to go from a world that is largely on prim, or managed hosted services, to one that's massive public cloud scale? >> If you think about it, the only thing that's constant as you move your application from IT, to private cloud, to public cloud, is the application, right. So from the beginning we had this very tight application focus, everything we do is from an application perspective. That really enabled us to play nicely, in terms of these platform shifts, from these one location to another, and fundamentally decouple the application and its data from the infrastructure. So now this normalization of this infrastructure really enabled our customer to make that switch very easily. >> So talk more about that, how do you do that, is it software code, is it architecture, give us some understanding. >> I think it's the approach that we take in terms of supporting of a lot of these data management and copy data functions. And it's really looking at the application data set as the entity that we want to focus on. And focusing on enabling the application as the entity that we add value. So what I mean by that is, if you look at a traditional Oracle database, say if you want to move that from a traditional, let's say an AIX type of environment into a Linux environment for your private infrastructure, so we really fundamentally decouple that application and enable you to very quickly migrate that information from that AIX infrastructure into a Linux environment. Then once that's done, our capability in terms, it's all software if you really, really enable us to kind of have a very efficient incremental tap to that database, and then move that information incrementally into the cloud. And once you're into the cloud, you can now make multiple virtual copies if you will, all consuming sort of the same amount of resources. So you have a drastic reduction in the capacity needed to do that. >> So it's your ability to essentially jailbreak the data from the siloed infrastructure, is that right? >> That's right, and I think four, five years ago we realized that cloud, the public cloud would be an infrastructure that we need to support in depth. So the engineering group has been looking at, for an application consumed cloud natively you have to understand a lot of new technology and new terminologies and new capability. Things like object storage, for example, is not something that a traditional application can consume readily, if you will, without going back and rewriting a lot of those applications. With Actifio, we enable our customers to not having to go back and retro-fit and rewrite these applications but be able to consume these new cloud technologies natively, so they can reap the value immediately versus having to go back and retro-fit their applications. >> One of the practitioners that we had on, of course very recently, Jake Burns was saying that even in AWS, the block storage really isn't kind of enterprise ready, friendly. I want to ask you a question about, if you think about the on-prim, you know block storage players that you guys eight years ago understood that you had to be compatible with, I'll use that term. Whether it was EMC, or Netapp, or IBM, or HP or whatever it was, were those block storage sort of interfaces, the entries and the exits all very similar and is it harder in the cloud or is it actually easier in the cloud, 'cause it's all sort of the API driven economy? I wonder if you could give us some insight there? >> I would say the foundation layer is much easier on the cloud. So as Jake was mentioning before, you don't have to order the hardware, hardware gets here, so the agility of this picture improves drastically when you move to the cloud. However, some of the cons of that, is a lot of the advanced features that you used to get on premise with these enterprise infrastructures, are no longer available on the public infrastructure. So in many ways, many of our customers, as they move into the cloud, a lot of the IT operational staff have to deal with a reduction in terms of capabilities or availability or time it takes to make that data, in terms of cloning and so on and so forth. So that's sort of, I think the challenges many of our customer are facing and that's where Actifio can help you with. >> Can we talk about this notion of rewriting apps, because in IT, if you have to rewrite the app, you got to freeze the code, if you freeze the code then you're enduring all this risk, you know if you have to freeze the code for N number of months, that's N number of months you can't keep up with your competition. So am I correct that your customers are not having to rewrite their apps, because of your ability to isolate sort of the data model? >> That's right >> And maybe you could talk about that a little bit and what impact it's had on your customer base. >> Yeah as you know, in the cloud, the economic is per use, and in the cloud the type of capacity you have to deal with tend to be in multiple categories, you have the EBS of the world which is relatively expensive compared with the object storage. So if you take just lift and ship, you enterprise the application model into the cloud where a lot, I would say most of your application data, is stored EBS, then you're not really fully utilizing the economics of the cloud. So how do you make effective use, in terms of minimizing the elastic block service on Amazon, versus the object storage capability that you have available. That is I think a difficult topic for a lot of the traditional enterprise applications doing the lift and ship, where you have to essentially go back and rewrite those applications to take advantage of the cloud native capability for you to really drive that availability and cost to the new level that you were expecting. >> So I've been in this storage business a long time, and I'm somewhat embarrassed to ask this question, but I have an architect here, a technologist, I'll ask you. When you think about block storage in the cloud, an EBS in particular, that was not Amazon's first announcement, did they announce that because they realized that they need to accommodate, you know block storage, to get more people from the enterprise or is there something specific about block storage that is here to stay forever? Another way of asking that is, can we run these applications on object storage? Is that the direction, thoughts on that? >> Yeah, I think it's going to be a hybrid model, right. So what Actifio really enables our customer to do, is not really running your production on object storage, but a lot of the secondary sort of data cloning, data analytics, and DR type of use case, you can shift, I would say, reduce your usage of EBS block storage to object storage. So we think that's the low hanging fruit that enable our customer to move to the cloud faster, cheaper, and with better capabilities. I think longer term as our customers start to develop applications that's native to the cloud, it's probably more efficient for you to consume some of these cloud native capability directly, but we're talking about a lot of time and resources that not all organizations will be able to afford to a high percentage of their applications moving to-- >> So new applications might be rewritten to take advantage of object storage and what about things like performance or latency and recovery et cetera, do you see the block storage world being able to get there? To actually compete effectively with, or the object to compete effectively with block or is that? >> We believe so, because if you look at object storage it's now proven over the last, I would say six, seven years, it's the most scalable storage that's available to the industry period, right. That scalability also enable you to reduce any hot spots that you may have from a performance perspective. So what Actifio's engineering group has done, is really leverage that capability, the ability for you to fully utilize the full bandwidth of that entire object storage, and having multi-parallel streams of access into that. So the way we look at object storage, it's just another access protocol, if you think about it, you have block storage, you have iSCSI, Fibre Channel, you have NFS access protocols. Object is simply another protocol that enables you to have persistent storage. And what Actifio has done is really leverage the performance and scalability characteristic of this object storage to have our customers, in terms of realizing value from day one. >> Is it true to your DNA, you don't really care whatever the customer chooses you're going to support it? If the whole world goes object, great no problem. If the world stays mixed. >> I think for the foreseeable future, it's going to be a mix environment, but as Jake was mentioning before, it's all about optimization in terms of capability and cost. And object storage is a key piece of that equation we can really enable you to kind of tweak that knob to exactly what you're looking for. >> When customers make a move to the cloud, it's a migration, any migration is risky, how does Actifio generally, and your product specifically, reduce that risk? >> I think it's all about keeping it simple, right, so the ability for you to kind of lift and ship your applications without having to go back to rewrite, that's a huge value proposition, or a huge reduction in terms of risk that you can achieve in your environment. The ability for us, for Actifio to tap your into your enterprise IT existing production environment without a lot of sort of dangerous or latency effect, is a huge value we can bring to the table as well. Because Actifio from day one, is designed to be very efficient in terms of tapping your applications data while it's running, while it's in production, right. So the ability for us to incrementally do that and move that information into the cloud effectively for you to do that migration process, can drastically reduce your risk if you will. >> Let's talk about cost a little bit. We heard a lot from Jake about cost, in theory anyway, you guys can help optimize, not in theory, in actuality, you can help me get rid of stuff I always say. Talk about the optimization angle, how have your customers taken advantage of that, we heard from Jake, you have some other favorite examples you can maybe share with us David? >> Yeah so I think one of the key things, instead of doing, for example, if on a traditional IT perspective you want to keep data for a long time, you typically employ deduplication technology, right. Dedup technology typically works really well if you own the entire asset and you have sort of big servers, big number of cores, big memories, and so on and so forth. When you actually do a lift and ship of that technology, into the cloud environment, all of a sudden your price tag, in terms of what you charge on a monthly basis goes through the roof, because now every CPU cycle and every IO you generate to do that deduplication, now becomes very expensive, you're essentially charged on a per use basis into the cloud. So what Actifio has done, is really enable our customers to eliminate a lot of the cost in terms in doing that, in doing a lift and ship into the cloud, by enabling you to use leverage object storage directly without having to employ these expensive deduplication technology there as well, so that's one example. >> I want to talk about digital transformation a little bit, it's the buzzword, we go to a lot of conferences and every time you hear, oh digital transformation, Uber, Airbnb, you know blah, blah, blah. We tend to have these detailed storage discussions and product discussions, and it seems like it's really far away, but I want to run something by you and see if you can respond. Digital means data, right, if it's not data it's not digital, you guys are in the data business, we'd observe that the big digital players, the big internet players, their data driven, your conference upcoming, we're going to talk about that, it's called data driven, what does that mean? It means that data is at the heart of your enterprise and humans, human expertise is sort of surrounds that, but it's foundational is the data, most companies in the enterprise, human expertise is at the center and data's in silos and bolted on all over the place. You guys in a big way are a silo buster, you allow me to have sort of a comprehensive view of my virtual data store. Are you seeing that in your customer base, can you help enterprises who are scared to death that they're going to get disrupted, cross that digital divide and close the gap with the disrupters? >> Absolutely, so Actifio does not do AI for example, but what we really do is unlock the data you already have in your environment so it's absolutely free to be, so you can run analytics, you can run analytics on demand whether it's on your primary IT infrastructure, in a private data center, or in a public cloud. So by, if you think about it some of the biggest challenge our customer have in terms of going digital, is how do I fundamentally uncouple or decouple my data from the infrastructure that I'm running, right. Once I have that detachment of that data from my underlying infrastructure, now I'm free to move that information to anywhere I want, in terms of make use of that information, or to run analytics, to actually run a lot of the advanced algorithms that you could monetize that information for your business. So that acceleration or the agility we provide and the reduction of the number of copies for all these use cases, is at the center of what we can do for you for that use case. >> Or even move code, bring code to that data wherever it lives, because I may not want to move petabyte of data around, is that right? >> That's right. >> Okay, so data driven, so you can't be data driven unless you put data at the core of your enterprise, that's part of what you guys do. The conference is June 5th and 6th, it's called Data Driven, it's at the Fontainebleau in Miami. We did a Cube gig there a couple years ago, it was fantastic. Tell us about the event and what people can expect. >> We're very excited about the event, it's a really an industry wide event, we have many customers or many partners within the community coming in and sharing with the entire sort of industry around some of the best practices in terms of monetization of the data you already have, some of the best practices in terms of making the data self-service, some of the best practice in terms of leveraging sort of the best economics in terms of the private or public cloud to make effective use of that information. So we're very excited and like to see everyone there in June. >> Great David thanks so much for coming back in The Cube, really a pleasure, congratulations on all the success and good luck in June. >> Thank you very much, pleasure to be here. >> Thanks for watching everybody, this is Dave Vellante, from our East Coast studios, we'll see you next time.
SUMMARY :
Announcer: From the Silicon ANGLE Media office in Multi-cloud is all the rage, all the buzz, you guys started this journey, the cloud was kind of new of consumption that the cloud is enabling everybody to do. So if you think about when you started, So all the capability we kind of built, So from the beginning we had this very So talk more about that, how do you do that, that application and enable you to very quickly migrate you have to understand a lot of new technology that you had to be compatible with, I'll use that term. is a lot of the advanced features that you used because in IT, if you have to rewrite the app, And maybe you could talk about that a little bit and in the cloud the type of capacity you have to deal with you know block storage, to get more people it's probably more efficient for you to consume the ability for you to fully utilize the full bandwidth the customer chooses you're going to support it? we can really enable you to kind of tweak that knob so the ability for you to kind of lift and ship we heard from Jake, you have some other in terms of what you charge on a monthly basis It means that data is at the heart of your enterprise the advanced algorithms that you could unless you put data at the core of your enterprise, in terms of making the data self-service, the success and good luck in June. from our East Coast studios, we'll see you next time.
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Ari Kuschnir, m ss ng p eces | Sundance Film Festival
(click) >> Welcome this special Cube conversation in the Intel Tech Lounge at the Sundance Film Festival. I'm John Furrier with The Cube. We are here with Ari Kuschnir, who is the founder and managing partner of Missing Pieces. Doing some really amazing work on the future of filmmaking. He's got a great entrepreneurial spirit. And creative desire to deliver great product. Welcome! >> Thank you, thank you. >> So, tell them about Missing Pieces and what's going on in your world. So, there's context. Take a minute to explain what you are working on. >> Well, the premise is to be at this intersection of storytelling technology. And to make stuff people actually want to watch. And VR and AR are parts of it. But not the whole. So, I know some of the conversation focus is on, is on VR, and we're just as excited about where storytelling is headed. In terms of what technology allows us to do. But the key for me is. I'm just passionate about, a new thing comes out. And I want to figure out how to make something really great. But meaningful, and powerful with that. >> We were talking before you came out about filmmaking, obviously trained in the discipline, obviously a variety of other things. But I want to get your perspective, we're on top of this new generation, what does that mean to you? When you hear that new generation, a new creative is coming? What does that mean to you? >> Yeah, I feel like I've ridden the wave of the thing as it's happened. And I mean, the company has too. So, I went to film school in the late 90s. And it was the first time you could buy like, first Final Cut, and the first wave of that. So you could make art little movies on the weekend, you no longer needed even to go to the school itself to borrow the equipment. That was revolutionary in 1999. And then 2005, when we started thinking about the company. You know, your Vimeo, YouTube, video i-Pod all come out within five months of each other. Towards the later part of the year. And it's a revolution. It's clear that with distribution, now not only can we make it and edit it in our laptops. But we can put it out, and millions of people could watch it. And that was the first time that was possible. And it was revolutionary. And I think it still is, to some degree. So, we've just, you know, as it evolves what I see is that, it's not, I've always felt like it's not enough to make the sausage as they say. You know, the directors, the talent that I sign now. Like the project we have now here at Sundance, young Jake. Jake is a great example of a creative who you can't fit in a box. He's an Internet artist, he's a rapper. He's an interactive video maker. He did an app called Emoji.Ink. And he does celebrity emoji portraits. He has a hundred thousand followers on Instagram. So, he can command his own audience. So, when a brand, or an agency comes to him. It's a very different approach than when they come for a very straight up work for hire, director's commercial kind of thing. That is the future, I mean. The future is about having a passionate audience, making things for that audience, understanding it. And being able to communicate with them on a daily basis, or a weekly basis in a powerful way, right? Through story. >> Yeah, I mean, you're riding the wave. And the waves are getting bigger. One of the things we do, we do a lot of tech coverage. And we see this in Cloud computing where software changed from Waterfall to Agile. And now the craft's coming back on the software side. But still now, software is eating the creative world. Because now a new wave is coming. So, speak to that, because you're, this is, you can almost look at the old ways. You mentioned the commercials and films. Almost like the Waterfall. You know, crafts, craft it up and you ship it. And you hope it works well. >> Ari: Yeah. >> But now, you have this new model of iteration. Where it's more Agile creative. How do you do Agile, like your artist, and not lose the craft? >> Yeah, well it's a challenge. Look, I've had so many opportunities in our 10 plus year career to kind of go in that direction of just like quantity over quality. And we could just never do it. I mean we're just not cut out for it. But at the same time, I'm not, I never ignore, how to optimize the content based on data, and based on what the landscape is looking like. So, an important thing for example that we consider in every project is context. Like what, how is this project going to be released? Oh, it turns out that, it's really a big social media push. It's not a TV thing. Or it turns out specifically it's Facebook versus Instagram. And that's a very different type of edit. And a very different type of way you start the video. 'Cause you've got a certain, even a different format, and a different way of looking at the content. So, you start to get into, and then you start to iterate, and look at the different ways in which you can repurpose, and rerelease the content, but customize it for each thing. So, you get into this really interesting place where the data is driving the story. And the feedback is driving the story. >> And the audience is part of the journey. >> Yes. And the comments, and the way in which people are taking the thing that you've made and re-interpreting it, is really interesting. And part of the story. >> You trigger a lot of emotion with me, when we're talking, because, you know, as an entrepreneur, I started media businesses turning into, and no-one has even seen this kind of media business before. But I have no media training of any kind. I did a science major. So, there's certain, and I've observed that there's dogma in the journalism business. And there's, but you know, how dare I challenge that, or others. You're doing the same thing. >> I love that by the way. >> So, I want to ask you. What is the dogma with the old world, 'cause the naysayers are usually the ones with the dogma. "Oh, it will never work!" >> Ari: Yeah. >> So, you're on the front end of this new trend. But you're going to have a visibility into what they're thinking, what is that? >> The dogma is, you know, the whole like, there's only big name directors, and you know, it's a certain caliber of work. And that craft is the ultimate thing. And that you just have to make the thing great. And it'll do the thing that is needs to do. Without any thinking in terms of context, or media buyer. How it can actually become a social, socially engaged piece. So, the thing that we're always fighting is some version of that. And then because we came from a scrappy place, but we're now, you know, a pretty legit thing, I think people, some people will still be like, well that's the kind of like, the problem solving sometimes gets interpreted as scrappy. Which is a word I really don't like. And I think-- >> It's a compliment on one hand. >> Yeah. >> But some people look at it as an insult. "Oh, he's just scrappy!" >> Well-- >> "He's not legit!" >> You never want to be the cheap solution. You want to be the solution that people call because nobody else can solve this problem for you. I think we, there's a strand of the company that's like, the kind of like, pick up the phone and we'll figure it out. And, the impossible project that nobody else can do. And then there's another strand where it's just like, you just want to make stuff people actually want to watch. How hard it that? The thing where you could just buy the media, and expect the results is trickier and trickier. >> I mean you could be different, and innovative, but that might not be good. But if you're good doing it, you're differentiated and you're innovating. >> Ari: That's right. >> What's the filmmaking track on that line. Because certainly there's a lot of innovation. And with innovation comes failure. But people are trying to be different. And being different actually is a good thing. What are some of the trends that you're seeing where people are having some success. And where people are stumbling. >> Yeah, that's a good. I mean what I see is, the things that do well take cultural context into account, and again speak to the people in that way. So, it's like a feedback loop that it's creating with its own audience. And we almost always, there's almost always a time in the process when we're dealing with an agency, or a brand where things start to go a little bit like, too, too much, and in that direction that you don't want it to take. Somebody, usually me, or someone will say, "Look, if we make these changes. "Or if we go in this direction. "We won't want to share it. "And if we don't want to share it, "nobody's going to want to share it." So, that becomes a key thing. Whereas before you could sort of away with some of that, now it's like, well, it has to pass this sort of, kind of litmus test in terms of like, are you comfortable with sharing this thing, because it speaks to you or not. >> So, I want to ask you the hard question, we're here at the Intel Tech Lounge, obviously Intel is doing a lot of tech things. They're trying to get all this new tech. And I see it on, whether you watch the NFL playoffs, with, you know, with the camera angles, the games, on basketball games. You see them using the power of technology-- >> We're actually working on an Intel Olympics VR related project that got a little tease ad, CES. So, I can just say that. >> Yeah I know, so what's the tech? What's the cool new game changer in your mind. As a tool that you need to be more successful, and other artists could use? >> Hmmm, well, you tend to, yeah I mean, I think we-- >> John: More horsepower, more compute, more-- >> No, I mean it's really the, What happened with the AR was really interesting, which was, everyone realized, oh, the phone's already in our pocket. While the headset needs to be something that really needs to be standalone. It needs to be $200. You know, like, you sort of, there's different kinds of headsets, of course. They do different kinds of things. But that's an extra hardware. The phone we already have in our pockets. So, everyone's started taking AR seriously. Including the big players. And what that allowed was a, a rethinking of what the possibilities with story would be. So, in some ways this last year has been a readjustment, and a rethinking of, well, what can you do with the phone that you've already got in your pocket. In terms of expanding the storytelling. Or placing a story in the middle of your living room, you know. A layer, using the phone as a window and a layer. But I'm equally as excited about what's coming in VR, interactive VR, room-scale VR, you know. The project that we have here is an interactive 360 project with a phone. >> What's that called? >> It's called On My Way. And the artist is young Jake. And the original conceit of it, is, it's Jake, there's four Jakes in a car. And every time you move the phone to a different Jake, it changes the Jake. So, as soon as it passes the quadrants. So, the four quadrant it kind of swaps the Jake. And that creates a really fun, and interesting thing. And he actually designed it for the phone, vertical. Because that's the way most people are going to experience it. >> John: That's awesome. >> But it's playing on a headset as well. >> Oh you're definitely a new creative. Love chatting with you. >> Thank you. >> Final, well, I have two questions, first one is, Sundance, what's the story this year? What's your report? If you had to go back and your friend asked you to give him a report, "Hey, what happened Ari, "what's going on at Sundance this year?" >> A combination of really interesting high-end VR projects. Some of them leaning into this kind of like more psychedelic less narrative driven stuff. Which I really like. Kind of like really embracing the fact that it's another world, and taking you there. And then the AR stuff. There's a thing called Tender, Ten Day R. Or Tendar. Which is a play on Tinder, by Tinder Claus. Which is, uses augmented reality, and emotion, and machine learning, everything that you could hope for in a really interesting way. So, that's kind of showing you where it's going. So, I think those two things. >> Psychedelic's interesting. I always, I mean this kind of tangent. But in, I've been seeing on The Cube interviews, I think we're going to have a digital hippy revolution. >> Ari: Definitely! >> And it's coming. I mean you can feel it. It's a different culture. >> When I was looking a lot of people, yeah, a lot of people are scared to, I mean, VR is a really great consciousness expanding way to go to get into other worlds. Without, you know-- >> And will all the crap going on in the world today you can almost look at this as a Sixties like movement in this modern era. Where it could be a major catalyst for massive change. >> Yeah, and there's a piece about, you know, this female shaman that grows through the tribe in Ecuador. And became the first ever female shaman for her tribe. And there's a piece called Chorus that, within it. Which is just super weird and trippy. And almost has no plot, but is amazing. >> All right Ari, you've got to run. Quick soundbite. What are you working on, what's exciting you these days? Share a little bit about what's happening. >> A variety of, again it's the full spectrum of storytelling, so it's not one thing. It's really pushing, experiential pushing, branded content pushing, original content that we're getting a lot more into that game. Long form series. VR series. Really, that's kind of the next wave for the company is to set foot, much stronger in the original space, and create our own original IP. Our own original content. >> Awesome, Ari Kuschnir managing partner and founder of Missing Pieces, check them out. Lot of great work. And again, it's a whole new game changing, from storytelling to the tech. The collision between technology and artistry, and creative, and it's happening. It's here at Sundance, at the Intel Tech Lounge. I'm John Furrier with The Cube conversation here at Sundance, which is part of our coverage. Was to look at the angle of Sundance 2018. Thanks for watching. (upbeat music)
SUMMARY :
in the Intel Tech Lounge at the Sundance Film Festival. Take a minute to explain what you are working on. So, I know some of the conversation focus is on, But I want to get your perspective, And I mean, the company has too. And now the craft's coming back on the software side. and not lose the craft? and look at the different ways in which you can repurpose, And the comments, and the way in which people And there's, but you know, What is the dogma with the old world, So, you're on the front end of this new trend. And it'll do the thing that is needs to do. But some people The thing where you could just buy the media, I mean you could be different, What are some of the trends that you're seeing because it speaks to you or not. And I see it on, whether you watch the NFL playoffs, So, I can just say that. What's the cool new game changer in your mind. While the headset needs to be something And he actually designed it for the phone, vertical. Love chatting with you. and machine learning, everything that you could hope for I always, I mean this kind of tangent. I mean you can feel it. Without, you know-- you can almost look at this as a Sixties And became the first ever female shaman for her tribe. What are you working on, what's exciting you these days? Really, that's kind of the next wave for the company It's here at Sundance, at the Intel Tech Lounge.
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Renee Ducre - IBM Information on Demand 2013 - theCUBE
okay welcome back we're live here in Las Vegas this is the cube silicon angles exclusive coverage of IBM's information on demand I'm John Farid founder silicon I am John mecos day volante and we're talking social business and our next guest is Renee ducrai decree from IBM welcome welcome to the q thank you you know I was having trouble those names but social business yesterday we were teasing it up and you know we were riffing on that because the date topic was big data analytics which shows the value sign up at the insights all the all that greatness and that's going to have the impact on business of the conversation today is social business so I want you to just take the folks through what's the new orientation towards social business it's not like it hasn't been around awhile collaboration connecting with phones and an email has been kind of the old way what's the new direction of social business why is it important now all right thank you John so I'm great question so once again my name is Renee decree and the director of marketing for IBM social business unit and you know as we're looking at social business and we think about you know the unprecedented growth and innovation that it's really been driving over the last you know really five plus years right and some of the trends that we've been seeing with a lot of the smarter planet implementations that we've done there's really some key trends that have been emerging around you know how people inform the decisions that they're making as well as you know how they're delivering value to clients and really leveraging you know one of the big payoffs of social business is really social data right and now they're leveraging the social data much better in you know really to make product and service innovation you know much more robust and what are they able to deliver to clients good so even a couple short years ago business let's say what's the point of twitter why do you even bother can you get any value out of it and what's changed you talk about that change and what's change in your customer base yeah and really you know as we look at social business it's it's so much more than you know the typical when you think of social the typical tools like Twitter and Facebook and it's really about applying social networking tools to really you know improve your business drive better you know more productivity across your your workforce just as an example you know one of the implementations that we've done working with Boston Children's Hospital classic example of how you know you take social technologies and really apply it to business right so working with Boston's Children's Hospital we've created a social networking hub that allows them to share all kinds of you know surgical procedures you think of how you know physicians were trained there's such an explosion of data right there's medical journals that are creating you know all kinds of learnings that these exploding rates doctors having a hard time keeping up with all the information as well as all the new procedures out there so now we've helped them create the social networking hub that houses all that information so now physicians all over the world are able to share that information with each other and what we're hearing are you know very good when you talk about you know return on investment right we're hearing very good anecdotal stories around you know doctors and remote locations being able to you know through a mobile device plug into that social networking hub now and actually you know see procedures being done real time instead of you know in in the world of old you had to do all of that training person-to-person very expensive not scalable now they're able to share that through this networking hub at unprecedented rates which is really helping physicians you know save lives right so we're hearing anecdotal stories about how they're able to save lives by leveraging this networking hub Renee how would you characterize this in the strategy is it really to take the best of social networking concepts maybe improve upon them you know replicate them in certain ways and as I say prove upon certainly from a maybe a security standpoint and collaboration maybe integration with other technology products and do that in sort of a walled garden type of safe approach or is it more of a hybrid between sort of what I just described and sort of the public social networks in here again I think it's um so you know a great question i think it's you know based on the needs of the client really as well you know one of the things that we're seeing is definitely a need to have a secure social infrastructure right so working with clients to deliver that based on their needs whether it needs to be you know highly secure we're not the other thing that's interesting in your question is you know leveraging all the social data providing you know social analytics around that data to really help you know here again people make better decisions as well as you know to really inform the you know the value that they're delivering so you think about crowdsourcing for example right and a lot of the examples that we see out there with various vendors crowdsourcing product development so you know being able to improve upon upon their products by being able to look to leverage these social communities if you will okay so it's really sort of both and I guess it probably depends on the industry some highly regulated industry exactly one of the little bit more private yet others like consumer packaged goods maybe they're trying to do some some testing and that's that's an industry that you came out of exactly you cut your teeth the exact dr. gamble so so I I would imagine that there's a lot of momentum in that industry what if we could talk about that a little bit how that's changed since I mean when you know the 90s it really wasn't any kind of public social networks yes I talk about that industry specifically and they would get into some other one so consumers always very you know very interesting right there's so much on that you can do especially around social right if you look at you know procter gamble has always been you know a leader in using social networks and you know social communities to you know really tap into what people like about their products what makes a product good why people you know what performance people are getting out of the products and making sure that they also improve upon that every you know kind of turn of the crank you'll see a new release around tide or you know some new innovation so they're very good at you know leveraging kind of social networks and I think as social technologies have improved and advanced they've been able to leverage that the other thing that's interesting is just when I look at you know other consumers right other consumer products companies you know one that we we point to all the time has really haven't done something spectacular was oreo at the super bowl right and we look at their real time marketing that they did with Twitter and even now they're doing some very innovative things to drive engagement with clients and really kind of improve their you know kind of relationships with clients online a lot of things on Twitter that I think are very clever and really getting people almost to to innovate and come up with you know different desserts and that kind of thing and then take pictures of them actually leveraging Twitter and vine that are you know some very clever implementations that are seeing as well so we had a comment i just posted on Twitter what is the value of Twitter I asked on the queue and some comments from the crowd captain traditional media is about building brands if I'm selling you know I see nachos you name it you see the ad on TV you sure to buy it later you kind of offline and mobile and Twitter you can not do that online so the dynamics there how does use how do you see Twitter for instance changing the game for consumers and in the in this in the spirit of brand advertising or brand marketing yeah so one thing that you know I've raised you with Twitter and for business it's I think it's really a very net way of getting information right so in our you know attention sand deficit you know environment that we live in where you know attention is definitely a commodity right that everyone's trying to win I think Twitter is a way you know in a very number of characters and people tend to like it for you know those aspects because you can really hone in on the news channels that you're interested in the topics that you're interested in and get feedback real-time very succinctly you know with a very short blurb and a point to you know an article so I see it as like four companies a way to you know very quickly send out information so now keep messages links to demos I also think it's a great way like Oreo has done with the Super Bowl you know to really get things to go viral very quickly and so you know being able to leverage now you know actually I was just on a panel at it was a real time marketing event in New York and one of the things that is always a challenge with organizations though in using Twitter is the real time aspect of it right and so I think for Oreo I actually read an article for what they did the super bowl and for those that are not familiar with it you know they did a tweet when the lights went out at the Super Bowl this year or they actually said you know you can still dunk an Oreo in the dark right there was a perfectly time and but the thing that went into that like I read this article about and you know how did they pull it off and they actually had like all of their senior executives sitting around a table that you know made the decision that you know go we're going to you know post this tweet and so you think about large organizations like IBM and you know other you know vendors would I be able to get all of our senior leaders around a table to you know approve a tweet for the you know in the evening of the Super Bowl that would probably like a very career limiting think if that was to happen right so the flash mob essentially an exact negative trend and it was amazing but you know you think about that in large organizations would be pretty hard to pull off so there's always that real-time nature of Twitter that's a challenge for large organization we have big data Alex on Twitter Alex Phillips so so it was a great great friend of the cube and he says the new commodity is attention and one wants to win it my comment was to that which I agree with the new currency is I'm a scarce resource yeah cuz there's so much information we heard from dr. Tim Buchanan yes they talk about all the alarms going off in the hospital there's so many notifications going on you could be bombarded with no noise out there so that's the new week scarce resources time do you agree with that and do you agree the attention game is what people are trying to fight for how do businesses you know extract that state from the noise of you body how people break through that yeah i think you know social technologies are a key way to do that because there's so many new sources right there's so many things that you know you really are trying to achieve that cut through right to it to an audience so definitely towards a way to do that you know in the instance that i gave you with Boston's Children's Hospital for example so taking those social technologies and applying it to a business you know from a business standpoint I think one of the things that's great is your able to you know allow people to collaborate across the world you know by doing a social technology home like we did for Boston Children's Hospital where now people in very remote locations can upload information you know download information to share so I think you know when you think about that attention deficit and attention is a key commodity one thing that I think social kind of levels the playing field with on that is being able to allow people to cut through to the things that they really care about and want to hear about so like on Twitter you know another example you know people are always wondering how do I get more followers how to get more followers if you are tweeting things that are authentic that people are that are that's relevant it's amazing the followers will come the brings up that brings up a good point i want to chill down we also have brainy on twitter who was making crowd chatter making a comment about twitter is also a huge listening funnel Jake poor way shared that Twitter data is used to identify flu breakouts we saw that yesterday here in the keynote so I asked you two questions on that and that come up you mentioned people want to try to get more followers so there's really two concepts one is the tooling available right now still early I want you to talk about kind of a vision and how you guys see that evolving on the tooling and the platforms for customers what's going to be automated what in the future will and make you know social media monitoring obsolete is it's going to be plug and play and to the gamification aspect of it people are gaming Twitter and social networks to get more followers or click on a heads okay so you can use big data solved society problems or get more followers so but gamification sees it so there the tooling kind of where we're at in your mind and also the concept of gamification and user experience okay so all very good questions so you know from a platform perspective we have a social business platform there are solutions around smarter workforce which here is you know a lot of round talent management we have an acquisition that we deal with kenexa around talent management workforce management a lot of robust solutions there there's also a lot of social analytics solutions that we offer on a platform as well as you know we're trying to expand that so you'll see you know announcements coming from us in the future really around including smarter workforce or smarter commerce solutions as well as the overall umbrella underneath the umbrella of social business now from a gaming gamification standpoint yeah I think gay like engagement is key and really trying to figure out ways to increase you know engage meeting with employees or you know with with our customers and gamification I think is a key way to do that right so I was actually out meeting with a client on maybe a week and a half ago superior group and you're actually going to interview tomm their CEO later on today and one of the things that they talked about was using a gamification element and kind of like the training of their workforce and you know kind of making it fun you know to learn aspects of the company when people first come in which I thought was a very clever use of gamification right and then there's always the you know all the contests that you see you know across all the different vendors out there we've been looking at doing you know some gamification elements at some of the conference's going forward like anyone that's going to connect you so you know some gamification there's gamification over here in the corner as well so we have voting on crowd chats a little gamification tweaking people I mean it's so this is the gesture economy right i mean where people are clicking on things and and and making their sentiment known we there with hashtags or votes so i got to ask you about the real time aspect of it you mentioned crowdsourcing earlier this is a new phenomenon the notion of actually measuring crowds i mean marketing is kind of tried to do sampling and you know most of the research analyst we talked to have old-school meant that we sampled 250 people well now you can sable turn 50,000 people so you now have instrumentation which creates interesting crowd sourcing opportunities yeah definitely in real time so you gotta do both you can't talk about those two concepts yeah so the thing that's interesting with crowdsourcing there's a miles reading an article and and uh mmm there was a statement in the article that said you know nowadays you know who's the smartest person in the room you know yesterday it used to be you know they used to point to a person right now it's the wisdom of the crowd or fifth grader exactly so you know I think I just thought that was kind of an interesting way as they opened up the article but it was speaking to crowd sourcing and how really you know we look at like product development and you know a lot of the crowdsourcing models that are out there right now you know my boss part Scott Hebner has small you know children that are like in their teens and he talks about a crowdsourcing model where his son has already bought like an airplane you know that's going to be part of like a game and you know the game's not coming for like another year and a half but they've already crowd sourced millions of dollars by getting people to buy a component that'll be used as a part of the game so you know I think there's a lot of very interesting crowd sourcing models out there and I think we're just going to see more and more of it as well well the crowd has always been a very you know efficient I'm wearing Las Vegas handicapper right i mean young people always say Oh either the football game wow that Las Vegas really got it right you know what's the crowd who actually got it right because they bet you know they make a market and the crowds determining what that line should be essentially right and so you know they really make the market and so I have to ask you a question about the philosophy of IBM regarding social is it is it my understanding that essentially you want to make social every part of an application experience is that ultimately where you're headed exactly so you know you and you'll start seeing more of that as different offerings come forward you'll see more social technologies that are being brought forward so and a lot of our solutions were you know baking in same time for example where there's the real-time collaboration piece so we're baking into a lot of the solutions so definitely as you think of being a smarter Enterprise being a social enterprise leveraging all of the social collaboration tools is a must yeah so that talks to a complete change in the user experience ok do you think you think ultimately that the the social user experience is going to dominate application design I mean you know five ten years down the road yeah you know what I think there's no going back like you know we're at a point where and actually our latest c-suite study that was just released maybe two weeks ago it's called the customer activated enterprise and it really talks about how you know you have to listen to the wisdom of the crowd and your clients in order to you know make sure their clients are always delighted right with with the products that you're delivering to market and just really the importance of listening to you know to clients going forward and I think it's um you know we're seeing that in the marketplace we're seeing that and you know solutions that people are bringing forward that different vendors are bringing forward so I think you know all boats arise we're at a point where we're never going to go back I believe and you know client you know feedback and insights into your products it's here to stay well we got we got a smart crowd smarter crowd on crouch at night and one of the questions I'll ask before we end the segment is all comment Isabel says crowdsourcing scales where the like-minded people saying with you connecting with that that came up yesterday as well as in communities you want to put you know smart people with the audience within its customers or or the chem so great comment there but the question I want to ask you and the segment is does IBM plan on crowd sourcing solutions in the smarter cloud and is the social business portfolio going to be kind of part of that smarter cloud initiative well that's a great question crowdsourcing I think we'll always crowdsource innovation piece of it so making sure that we listen to clients and factor you know all of those key learnings into the next river of our products I'm assuming that you're not saying from a funding standpoint from browser using technology like what kind what we're doing here and with the cube is some people are engaged they want to engage and you're seeing people do tweet chats and as we mentioned earlier there is an active crowd out there yeah that is activated by other people yeah and i think you know now i think crowdsourcing is like the buzz word for it but we've been doing that for a long time you know listen to clients making sure you know that we factor that into the next row of offerings that are coming out and I think you know social technologies are enabling us to you know just further evolve you know how we've listened to customers over time I remember to reiterate we said yes there's a folks you know Jonah white I was running comms back in two thousand five times room when I first started I did the first podcast with a team over there yeah back in the day and I remember they were doing crowdsourcing internally IBM had huge blogging great internal collaboration going back with it seems like a decade ago it's almost a decade ago I mean so you're not you that's not new to you yeah so final comment i want to ask you but boy rap before we wrap here is what is the new resurgence within IBM around social business okay you've been doing it internally even doing with customers that's a long time ago was you know really before Facebook and Twitter even came about what's the new tweak on the model for you guys and how do you guys look at going forward to build on your expertise ok so I think it's you know it's a couple things one it's you know really kind of harnessing here again kind of the wisdom of the crowd here and as we you know go forward with our social business platform baking in a lot of the social collaboration tools that we have into you know other solutions across the corporation it's you know leveraging one of the big payoffs is around social data so making sure that we you know provide our clients with all the social analytics you know to leverage all the data that they've been collecting over years that they may have been sitting on and not using to better engage with clients to you know deliver exceptional client experience be able to you know innovate around the product so that they're delivering you know and then finally the other piece that you know no one ever thinks about is kind of the elephant in the room but you know based on you know we talked about you know regulatory requirements or what are their needs are but just making sure that you know it's in a secure kind of social infrastructure and being able to you know help our clients with that you know I think those are some of the key things that were focused on and you know making sure that as clients you know deliver value that they're able to you know really you know here again leverage the social data and they do create here live on the cube director of marketing for social business here at IBM great conversation great engagement online there on the on the Twitter comment and how you talked about these new channels these new opportunities it's exciting times and certainly this interest and for businesses out there it's fun to watch and then opportunities so this the cube right back with our next guest after this short break the queue
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Merv Adrian - IBM Information on Demand 2013 - theCUBE
okay we're back live day 1 of IBM's information on demand this is silicon angles the cube our flagship program we'd go out the advanced district is stealing from the noise I'm John forums with my co-host de Valle ante as usual we are here to break down and extract the signal from the noise and share that with you and we'd love to have analysts ha we had Judith Horowitz on she's trending on the Twitter board and one other person who's also trending is merv adrian with Gardner Keeble um very authoritative in space welcome to have you great to have you back on the cube again seems like we just did this last week last week in big data NYC our event that was going on around strata conference on hadoop world kind of geeky hadoop meets business mainstream here at IBM what's your take on sleeve sat through the sessions we were following your tweets and just what's what's your what's your report card day one for IBM as always overwhelmingly large 13,000 i think is the number here it has to be seen to be believed if you've never been to one of these events and and you have some idea of the scale of these these venues in Vegas but you come out of an event room you come out of a ballroom you and you can't move in the hallway for three or four minutes subway is it is extraordinary the number of people who are here so those of us who've done it a few times have learned a few of the back ways through the garage up over the roof here way down the sounding lobes yeah but it's it's an amazing crowd it's an extraordinarily mixed crowd to your point John there's a lot of suits here a lot more suits in there were at strata a lot of people who are very interested in the business side and even in a session that I just SAT through that was talking about competitive displacements by IBM two of the people on the panel basically said look I didn't really want to hear too much about the technology it was as much about my relationship with the vendors I was working with as it was about the technology and that's always been one of IBM strengths is that they have a lifetime view of customer value and a they cultivate their relationship very carefully over the years so they do very well within their base their bigger challenge and what we're seeing here is how do they reach outside of that how do they reach the folks that are not already blue stack loyalists and get them to come over because they talk about how they're reaching out beyond that base but it's come correct and the ninety percent of the business if not more is with the blue stack is that a fair assertion I think the numbers are that something like eighty percent of IBM's revenue comes from twenty percent of IBM's customers yeah so right there even within their own base you're seeing a very strong concentration clearly they have a strong base in companies that have the highest of mainstream requirements for security and reliability the big banks and so on and that remains true but they're they're big focus in several of the speeches here was ease and simplicity and that's a story that has to be told with pictures and they didn't do that effectively today they did not do that effectively today if you want to tell me about how simple your GUI is and how easy it is to use your product for discovery then don't use five thousand words to do it put five pictures on the stage and show me family right they didn't do it ServiceNow tableau splunk listen there's it there's a great tool here called discover which IBM has that is a marvelous way for an entry point into the unstructured and new data that people are trying to work with that gives you a way to go play with it find something useful then persist something that will be of value which is the next the inevitable next step of most people's early Big Data experiments and right now that's an area where the Big Data community in general all those folks we saw at strata last week this is where things begin to break down for them right it's great for those first few experiments then you're going to make some architectural choices where am I going to persist the stuff that I'm going to use next week and the week after that and IBM has a great portfolio of pieces that can be put together to tell that story that's what they need to be doing and today I heard about the portfolio I didn't hear about that story I didn't I didn't hear a narrative and and the narrative is there to be told so I think they'll get better at me I think I think one thing that seems awkward but I mean seems really relevant but awkward the way there there we get this tomorrow maybe is the social business is a great story I mean that that kind of Tamia is the the face of the analytics which is geeky you know value chain process improvement but the social business kind of hits the rubber meets the road it's the user shaking their smartphone and getting analytics women you know some chat application or you know the real change is on the society did they tease that out today are they saving that no I think they get it very very effectively in multiple places in financial services in health care in smart metered solutions for the industrial Internet the same things we're hearing elsewhere what they're doing very effectively is pulling out the stories where people have had that kind of an impact again the challenge is to show people you can do this too so that was one of the best things said from the from the podium by our host today the guy from the National Geographic his name escapes me jhon Jason fake yes shake Jake poorly horwich he was wonderful he did a great opening and he put up some wonderful visualizations and he said you know this is about big dad look at how they've combined this data with geography you know wouldn't it be great if you can do it too you can do it too I was it was good perfectly staged he just conveyed it very very lawful school PowerPoint users are you know still clutched to text and seven bullets in the title and you know 14 fonts just make him 24 point please yeah no more than five so Ashley it's a tough story to tell I mean to me my takeaway I want to get your opinion on this from both you guys this is a complex story to tell talking about big data analytics gonna do from everything else under the covers blu acceleration you got cloud and mobile which are under the hood a lot of technology issues their nuances data governance information government and the social business as a paradigm mind-blowing paradigm shift to try to tell that together as hard the same time they get customers deploying this stuff and giving successes on top of it so that's of a business outcomes that consultative journey and the implementation at productions scale I need all those things Janet the one makes for a hard story well at evens it depends on how you tell it if you tell it as a story and if you abstract away from the complexities of of an extraordinarily large product portfolio then there's a message to be told there then there's another message to be told when you do get into the details of the product portfolio iBM has to do both and sometimes they seemed caught between skills and crackers you know right by half pregnant you know stuck in the middle what everyone say yeah you feel that that day one kind of stuck in the middle or I think they hit elements of both ends of the spectrum but spend a lot of time kind of in between them not quite doing enough on either end that said I think it all depends on what you bring to the conversation I I wandered in really not intentionally to one of the enterprise content management sessions that's not really my sweet spot but it was a great discussion and it was a discussion that as they discussed unstructured data sounded very much like what us db8 style geeks are talking about over on the on the Hadoop side of the house with a different set of business issues but being realized and driving value at least if not more effectively and especially with the connection to the social side of things so they've got the story we were talking about the 8020 before yeah 90 10 or whatever it is Desai him actually have to move beyond that base to succeed I mean most businesses if less their startups get most of their business from their existing customers sure it's a great question what's your definition of success and I talked to the guys in the various Wall Street firms all the time and they're always worried about the change in the slope of the curve it's the area under the curve that matters right there's a lot of money down there underneath that line there's a lot of customer value there's a lot of recurring revenue and IBM's doing just fine there do they need to have a much larger user base of lots and lots of new users today well I don't think so but it wouldn't hurt what and it and it's awfully nice to be able to position yourself as leading people into the future as opposed to being the place where they'll go when they grow up and I think a lot of people today as their systems do mature and require these these more significant enterprise class features will inevitably migrated to my IBM technologies that can answer us but the area under the curve dilemma right you get Amazon it makes last quarter made seven million dollars in a 70 75 million dollar billion-dollar company maybe seven million in profit and the stock goes up by IBM throws off you know more cash free cash flow than an IBM said from the stage today that their bare metal implementation performs twice as well as Amazon's and now I haven't benchmark that but that's a nice assertion to be a munich performance is that why people go to the cloud though right that's probably not where they go there at first of an interesting data point gotta but I put but your performance is a second-order variable meeting if everything's equal first I first I explore I discover I find value once i do and i put this into production then I start thinking about how can I do this more cost-effectively how can I do it with better performance how can I make it more stable secure reliable that's when people come to IBM and there's still well positioned for answering those questions when those questions come up competition out there for these guys obviously we were talking about softlayer as a bolt-on try to figure out cloud damn I on it I'm not what's your take on their moves in the cloud and just cut their relative to their competition not my sweet spot but i think that IBM has the assets and the and the spread and the portfolio to be a formidable competitor there if they choose to go there the interesting challenge for anybody who wants to compete with Amazon is Amazon stated mission right we will be the low-margin supplier can you think of another I tea vendor who says that yeah and advil and by the way and by the way they're innovating yeah and they're disrupting and innovating and we'll go push to commoditize margin to them to the close to zero I think their margins are a lot higher than people may realize too much well their shift in the margins they seem to be able to drop their prices pretty frequently go crisscross doesn't everybody Merv they just don't announce that they don't market the fact right Evan doesn't doesn't everybody's price drop every quarter no no in a word with the cost of a choose a new product and increase my boss to compute and storage drops every quarter saying they don't pass it on to customers shocking isn't it you guys kept him honest on them yeah we tried they tried we do our best but then there's always new features they can add to the product and charge for okay remember we got to wrap up we'd have just got started you all right now you have you on the cube okay hey Lucy tomorrow I'm sure this huge segment we've ever done referred that's okay I know we haven't we had the pressure because the analysts dinner from in he chew it wants to come on and me for your tight defer to the lady anytime she's a rock star and the cube alumni she's been on more times than you but all you're catching up to her yeah I'm with my best you know I'm trending thanks guys Merv Adrian analyst at gardner bender on the block seeing many many cycles excited about what iBM has needs to kind of clean up their their position get more data and products don't get stuck in the middle and just good stuff though IBM got good review from Merv here on the cube we'll be right back after this short break with our next guest the cube
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