(Inspiring rock music) >> Hey everyone, I'm Lisa Martin covering Data Citizens 22 brought to you by Collibra. This next conversation is going to focus on the importance of data culture. One of our Cube alumni is back; Stan Christians is Collibra's co-founder and it's Chief Data citizen. Stan, it's great to have you back on theCUBE. >> Hey Lisa, nice to be here. >> So we're going to be talking about the importance of data culture, data intelligence, maturity all those great things. When we think about the data revolution that every business is going through, you know, it's so much more than technology innovation; it also really requires cultural transformation, community transformation. Those are challenging for customers to undertake. Talk to us about what you mean by data citizenship and the role that creating a data culture plays in that journey. >> Right. So as you know, our event is called Data Citizens because we believe that, in the end, a data citizen is anyone who uses data to do their job. And we believe that today's organizations you have a lot of people, most of the employees in an organization, are somehow going to be a data citizen, right? So you need to make sure that these people are aware of it, you need to make sure that these people have the skills and competencies to do with data what is necessary, and that's on all levels, right? So what does it mean to have a good data culture? It means that if you're building a beautiful dashboard to try and convince your boss we need to make this decision, that your boss is also open to and able to interpret, you know, the data presented in the dashboard to actually make that decision and take that action. Right? And once you have that "Why" to the organization that's when you have a good data culture. That's a continuous effort for most organizations because they're always moving somehow, they're hiring new people. And it has to be a continuous effort because we've seen that, on the one hand, organizations continue to be challenged with controlling their data sources and where all the data is flowing right? Which in itself creates lot of risk, but also on the other hand of the equation, you have the benefits, you know, you might look at regulatory drivers like we have to do this, right? But it's, it's much better right now to consider the competitive drivers for example. And we did an IDC study earlier this year, quite interesting, I can recommend anyone to read it, and one of the conclusions they found as they surveyed over a thousand people across organizations worldwide, is that the ones who are higher in maturity, so the organizations that really look at data as an asset, look at data as a product and actively try to be better at it don't have three times as good a business outcome as the ones who are lower on the maturity scale, right? So you can say, okay, I'm doing this, you know, data culture for everyone, awakening them up as data citizens. I'm doing this for competitive reasons. I'm doing this for regulatory reasons. You're trying to bring both of those together. And the ones that get data intelligence, right, are just going to be more successful and more competitive. That's our view and that's what we're seeing out there in the market. >> Absolutely. We know that just generally, Stan, right, The organizations that are really creating a a data culture and enabling everybody within the organization to become data citizens are, we know that, in theory, they're more competitive, they're more successful, But the IDC study that you just mentioned demonstrates they're three times more successful and competitive than their peers. Talk about how Collibra advises customers to create that community, that culture of data when it might be challenging for an organization to adapt culturally. >> Of course, of course it's difficult for an organization to adapt, but it's also necessary as you just said, imagine that, you know, you're a modern day organization, phones, laptops, what have you. You're not using those IT assets, right? Or you know, you're delivering them throughout the organization, but not enabling your colleagues to actually do something with that asset. Same thing is true with data today, right, if you're not properly using the data asset, and your competitors are, they're going to get more advantage. So as to how you get this done or how you establish this culture there's a few angles to look at, I would say. So one angle is obviously the leadership angle whereby whoever is the boss of data in the organization you typically have multiple bosses there, like a chief Data Officer, sometimes there's multiple, but they may have a different title, right? So I'm just going to summarize it as a data leader for a second. So whoever that is, they need to make sure that there's a clear vision, a clear strategy for data. And that strategy needs to include the monetization aspect. How are you going to get value from data? >> Lisa: Yes. >> Now, that's one part because then you can clearly see the example of your leadership in the organization, and also the business value, and that's important because those people, their job, in essence, really is to make everyone in the organization think about data as an asset. And I think that's the second part of the equation of getting that go to right is it's not enough to just have that leadership out there but you also have to get the hearts and minds of the data champions across the organization. You really have to win them over. And if you have those two combined, and obviously good technology to, you know, connect those people and have them execute on their responsibilities such as a data intelligence platform like ePlus, then you have the pieces in place to really start upgrading that culture inch by inch, if you will. >> Yes, I like that. The recipe for success. So you are the co-founder of Collibra. You've worn many different hats along this journey. Now you're building Collibra's own data office. I like how, before we went live, we were talking about Collibra is drinking its own champagne. I always loved to hear stories about that. You're speaking at Data Citizens 2022. Talk to us about how you are building a data culture within Collibra and what, maybe some of the specific projects are that Collibra's data office is working on. >> Yes. And it is indeed data citizens. There are a ton of speakers here, very excited. You know, we have Barb from MIT speaking about data monetization. We have DJ Patil at the last minute on the agenda so really exciting agenda, can't wait to get back out there. But essentially you're right. So over the years at Collibra, we've been doing this now since 2008, so a good 15 years, and I think we have another decade of work ahead in the market, just to be very clear. Data is here to stick around, as are we, and myself, you know, when you start a company we were four people in a garage, if you will, so everybody's wearing all sorts of hat at that time. But over the years I've run pre-sales at Collibra, I've run post sales, partnerships, product, et cetera, and as our company got a little bit biggish, we're now 1,200 something like that, people in the company I believe, systems and processes become a lot more important, right? So we said, you know, Collibra isn't the size of our customers yet, but we're getting there in terms of organization, structure, process systems et cetera. So we said it's really time for us to put our money where our mouth is, and to set up our own data office, which is what we were seeing that all of our customers are doing, and which is what we're seeing that organizations worldwide are doing and Gartner was predicting as well. They said, okay, organizations have an HR unit, they have a finance unit, and over time they'll all have a department, if you will, that is responsible somehow for the data. >> Lisa: Hm. >> So we said, okay, let's try to set an example with Collibra. Let's set up our own data office in such a way that other people can take away with it, right? Can take away from it? So we set up a data strategy, we started building data products, took care of the data infrastructure, that sort of good stuff, And in doing all of that, Lisa, exactly as you said, we said, okay, we need to also use our own products and our own practices, right? And from that use, learn how we can make the product better, learn how we can make the practice better and share that learning with all of the markets, of course. And on Monday mornings, we sometimes refer to that as eating our own dog foods, Friday evenings, we refer to that as drinking our own champagne. >> Lisa: I like it. >> So we, we had a (both chuckle) We had the drive do this, you know, there's a clear business reason, so we involved, we included that in the data strategy and that's a little bit of our origin. Now how, how do we organize this? We have three pillars, and by no means is this a template that everyone should follow. This is just the organization that works at our company, but it can serve as an inspiration. So we have pillars, which is data science, The data product builders, if you will or the people who help the business build data products, we have the data engineers who help keep the lights on for that data platform to make sure that the products, the data products, can run, the data can flow and, you know, the quality can be checked. And then we have a data intelligence or data governance pillar where we have those data governance data intelligence stakeholders who help the business as a sort of data partners to the business stakeholders. So that's how we've organized it. And then we started following the Collibra approach, which is, well, what are the challenges that our business stakeholders have in HR, finance, sales, marketing all over? And how can data help overcome those challenges? And from those use cases, we then just started to build a roadmap, and started execution on use case after use case. And a few important ones there are very simple, we see them with all our customers as well, people love talking about the catalog, right? The catalog for the data scientists to know what's in their data lake, for example, and for the people in Deagle and privacy, So they have their process registry, and they can see how the data flows. So that's a popular starting place and that turns into a marketplace so that if new analysts and data citizens join Collibra, they immediately have a place to go to to look at what data is out there for me as an analyst or data scientist or whatever, to do my job, right? So they can immediately get access to the data. And another one that we did is around trusted business reporting. We're seeing that, since 2008, you know, self-service BI allowed everyone to make beautiful dashboards, you know, by pie charts. I always, my pet peeve is the pie charts because I love pie, and you shouldn't always be using pie charts, but essentially there's become proliferation of those reports. And now executives don't really know, okay, should I trust this report or that report? They're reporting on the same thing but the numbers seem different, right? So that's why we have trusted business reporting. So we know if the reports, the dashboard, a data product essentially, is built, we know that all the right steps are being followed, and that whoever is consuming that can be quite confident in the result. >> Lisa: Right, and that confidence is absolutely key. >> Exactly. Yes. >> Absolutely. Talk a little bit about some of the the key performance indicators that you're using to measure the success of the data office. What are some of those KPIs? >> KPIs and measuring is a big topic in the chief data officer profession I would say, and again, it always varies, with respect to your organization, but there's a few that we use that might be of interest to you. So remember you have those three pillars, right? And we have metrics across those pillars. So, for example, a pillar on the data engineering side is going to be more related to that uptime, right? Is the data platform up and running? Are the data products up and running? Is the quality in them good enough? Is it going up? Is it going down? What's the usage? But also, and especially if you're in the cloud and if consumption's a big thing, you have metrics around cost, for example, right? So that's one set of examples. Another one is around the data signs and the products. Are people using them? Are they getting value from it? Can we calculate that value in a monetary perspective, right? >> Lisa: Yes. >> So that we can, to the rest of the business, continue to say, "We're tracking all those numbers and those numbers indicate that value is generated" and how much value estimated in that region. And then you have some data intelligence, data governance metrics, which is, for example you have a number of domains in a data mesh [Indistinct] People talk about being the owner a data domain for example, like product or customer. So how many of those domains do you have covered? How many of them are already part of the program? How many of them have owners assigned? How well are these owners organized, executing on their responsibilities? How many tickets are open? Closed? How many data products are built according to process? And so on and so forth, so these are a set of examples of KPI's. There's a lot more but hopefully those can already inspire the audience. >> Absolutely. So we've, we've talked about the rise of cheap data offices, it's only accelerating. You mentioned this is like a 10-year journey. So if you were to look into a crystal ball, what do you see, in terms of the maturation of data offices over the next decade? >> So we, we've seen, indeed, the role sort of grow up. I think in 2010 there may have been like, 10 chief data officers or something, Gartner has exact numbers on them. But then they grew, you know, 400's they were like mostly in financial services, but they expanded them to all industries and the number is estimated to be about 20,000 right now. >> Wow. >> And they evolved in a sort of stack of competencies, defensive data strategy, because the first chief data officers were more regulatory driven, offensive data strategy, support for the digital program and now all about data products, right? So as a data leader, you now need all those competences and need to include them in your strategy. How is that going to evolve for the next couple of years? I wish I had one of those crystal balls, right? But essentially, I think for the next couple of years there's going to be a lot of people, you know, still moving along with those four levels of the stack. A lot of people I see are still in version one and version two of the chief data officers. So you'll see, over the years that's going to evolve more digital and more data products. So for the next three, five years, my prediction is it's all going to be about data products because it's an immediate link between the data and the dollar essentially. >> Right. >> So that's going to be important and quite likely a new, some new things will be added on, which nobody can predict yet. But we'll see those pop up a few years. I think there's going to be a continued challenge for the chief data officer role to become a real executive role as opposed to, you know, somebody who claims that they're executive, but then they're not, right? So the real reporting level into the board, into the CEO for example, will continue to be a challenging point. But the ones who do get that done, will be the ones that are successful, and the ones who get that done will be the ones that do it on the basis of data monetization, right? Connecting value to the data and making that very clear to all the data citizens in the organization, right? >> Right, really creating that value chain. >> In that sense they'll need to have both, you know, technical audiences and non-technical audiences aligned of course, and they'll need to focus on adoption. Again, it's not enough to just have your data office be involved in this. It's really important that you are waking up data citizens across the organization and you make everyone in the organization think about data as an essence. >> Absolutely, because there's so much value that can be extracted if organizations really strategically build that data office and democratize access across all those data citizens. Stan, this is an exciting arena. We're definitely going to keep our eyes on this. Sounds like a lot of evolution and maturation coming from the data office perspective. From the data citizen perspective. And as the data show, that you mentioned in that IDC study you mentioned Gartner as well. Organizations have so much more likelihood of being successful and being competitive. So we're going to watch this space. Stan, thank you so much for joining me on theCUBE at Data Citizens 22. We appreciate it. >> Thanks for having me over. >> From Data Citizens 22, I'm Lisa Martin you're watching theCUBE, the leader in live tech coverage. (inspiring rock music) >> Okay, this concludes our coverage of Data Citizens 2022 brought to you by Collibra. Remember, all these videos are available on demand at theCUBE.net. And don't forget to check out siliconangle.com for all the news and wikibon.com for our weekly breaking analysis series where we cover many data topics and share survey research from our partner ETR, Enterprise Technology Research. If you want more information on the products announced at Data Citizens, go to Collibra.com. There are tons of resources there. You'll find analyst reports, product demos. It's really worthwhile to check those out. Thanks for watching our program and digging into Data Citizens 2022 on theCUBE Your leader in enterprise and emerging tech coverage. We'll see you soon. (inspiring rock music continues)

>> Live from Orlando, Florida, it's theCUBE covering Cisco Live 2018. Brought to you by Cisco, NetApp, and theCUBE's ecosystem partners. >> Hey, welcome back, everyone. We're here live at theCUBE in Orlando, Florida for Cisco Live 2018. I'm John Furrier, the co-host of theCUBE with Stu Miniman. It's our third day of three days of wall-to-wall coverage. Our next two guests are from NetApp. Russell Fishman, Director of Product Management, and Keith Barto, Director of Product Management, both directors of product management. One was the former CEO of Immersive, now with NetApp for a few years. Guys, great to see you, thanks for coming on theCUBE. >> Thanks for having us. >> Thanks for having us, John. Thank you. >> We saw you guys in Barcelona, obviously. The NetApp story just keeps on getting better. Also, you have core customer base. Cisco's going under transformation. You guys have been transforming ever since I started seeing NetApp arrive on the scene in the 90s. Every year there's always a new innovation. But now, more than ever, you're hearing even Cisco Bellwether in the routing networking business putting up old way network, hey there's a firewall. There's some devices in there. To a completely new, obviously, cloud made in the modern era really things are changing. So what's your reaction to that? Obviously, you guys are a part of that story. You have a relationship with Cisco. What's your reaction to that? And talk about your relationship with Cisco. >> So we obviously have a huge relationship with Cisco. And most folks will know about our FlexPods, I think that's probably the most famous way that we collaborate with these guys. We just came off the back of an amazing year, five straight quarters of double-digit, year-on-year growth, killing in the market. Obviously, we have to brag a little bit, right, come on. >> It's theCUBE, come on! >> It's theCUBE, we gotta be a little bit excited about it. So we're really excited about that, it just really talks to the strength of the relationship, right? So there's a very strong relationship there, and it's been there with FlexPod for eight years, and there's been a lot of transformation, exactly to your point John, a lot of transformation during that time, a lot of focus on the clouds. So one of the questions I always get asked, is why is converged infrastructure still relevant in a cloud-first world? And it is not obvious answer, now clearly our customers think that it is, and so do our partners. But it is not obvious why that is. NetApp has gone through, you talked about transformation, NetApp has gone through this massive transformation, huge focus on clouds, I mean, we have these cloud-first, cloud-native, focus around our data management platforms. We talk about a concept called the data fabric, I don't know if you've heard of the data fabric before. >> Yeah. >> And the data fabric really talks to how, our vision for how enterprises want to manage that new digital currency that is data across all the silos that they want to leverage, right? We've been able to bring some of that goodness into FlexPod, and that's why we're still relevant now. >> Yeah, so Keith, I think back to when converging infrastructure was built as about simplification, we were gonna take all these boxes and put it down to a box and that was the new unit of measurement. Well, Russell was just talking about we've got multi-cloud, when I think of NetApp now, it's always been a software company, but now software in that multi-cloud world, help connect the dots for us, as to management of converged infrastructure into that whole multi-cloud story. >> Yeah, we were very privileged to be acquired by NetApp last March, and my company Immersive, a lot of us came actually out of Cisco. So I was one of the original FlexPod architects from Cisco and had the privilege of helping to build the network, the storage that we brought into FlexPod, and a lot of our customers and our retailers kept on saying, "How do we know we put it together properly? "How are we following the best practices from the CVDs, "from the NVAs, from the TRs?" And so we took those rules and those analytics and we put them into platform, into a SaaS-based platform, and we were able to analyze that, coming from our customers' FlexPods, from within their deployments, from within their multi-data centers, and bring that into our service, run those analytics, prove those best practices, show the deficiencies, get our resellers out there to help our customers, 'cause FlexPod is a meet in the channel play, and we relied heavily on our resellers to make it a success. >> What was the driver for that product? When you started that company and that happened, what was the main motivation behind that? Was it analytics, was it insight, what was some of the things that you guys were building in, was it operational data? >> The real reason was people kept on asking, "How do I know?" Because it's a reference architecture, not a product, "How do I know I did it right?" Because it's really important, we're gonna run our key business applications on this platform, right? My SAP, my Oracle, my Sequel, my SharePoint, my Outlook. I gotta make sure this stuff is really gonna work properly, and it's going to grow in scale with the business. So I need to make sure that those redundant links are there. I need to make sure that when I do VMWare upgrade, or a Microsoft upgrade, that the firmware is alignment with the best practices in the interoperability matrix, so we wanted to make that as easy as possible, so that from a single dashboard, you can see all of those things, you can diagnose it quickly, you can get those email alerts and notifications, and because you end up with disparate operation teams, the server team, the network team, the storage team, the hypervisor team, sometimes they don't always talk effectively with each other, and from one single dashboard, we're now able to show everybody where things are today, and then, one of my favorites, when there is a problem, you call either Services or Support, and you say, "Hey it's not working," and they say, "What did you change?" And you say, "I didn't change anything." We have that historical-- >> Finger pointing kicks in, it was his fault! >> Yeah we have the historical snapshot and trending, so we can go back and look at where things were and do a comparison to where they are today, and it allows us to have a much faster mean time to resolution. >> And what do you guys call that product now within Cisco? What's it... >> It's now called Converged Systems Advisor in NetApp. >> Awesome, so what's next for convergers. Obviously, people, both cloud growth, we're seeing the on-premise, Wikibon has reported, the true private cloud numbers, which basically say there's a lot of on-premise activity going on, that's gonna look like cloud, it's gonna operate like cloud, so they need to have that. There's migration going on, but it's not a lift and shift, to cloud, there's gonna be, obviously, the hybrid cloud and multi-cloud. So, cloud folks still buy hardware, too. You gotta still run stuff, networks aren't going away, storage isn't going away, so what's next for the converged infrastructure play with FlexPod? How do you guys manage that roadmap? >> So, we just announced some things coming into, jointly with Cisco, coming into Cisco Live. One of those things we announced was something called Managed Private Cloud on FlexPods, or actually no, FlexPod Managed Private Cloud, sorry, I switch it around. And FlexPod Managed Private Cloud, it really talks to exactly what you're talking about, John, which is... What we find, cloud has fundamentally changed customers' expectations of what they want on-prem. They recognize the need on-prem, we live in a hybrid world. Those of us that've been in the industry long enough, and have a couple of gray hairs, know that there are very few transitions that are really absolute in the business. A lot of people pronounce that it's gonna be this way or that way, and the reality is, it's something in between. And that's fine because cloud is just another tool in the toolbox, and you don't want to hit every nail with the same hammer, you want to find the right tool for the right job. So what we've done is we've taken some of that cloud goodness, which really means not having to worry about the underlying infrastructure, all right. Worrying about the applications, being more application-focused, more business-value-focused, more line-of-business-focused. And being able to deliver that in a way that people can consume it on-premise. So it really feels like a FlexPod delivered like a cloud, but from a management day-to-day perspective, you don't have to do it-- >> So, it's flexible. >> It's flexible-- >> FlexPod. >> But it's done for you, so it's your little piece of cloud, sitting on-prem, and you don't have to manage it or run it day-to-day. >> Let's talk about what you just said about the whole transformation, people say a certain way, basically you're kind of saying, a lot of press, and a lot of analysts say, "Oh, you've got to do this digital transformation." Customers will take a pragmatic approach, but you guys at NetApp have been talking for a long time, I've been following it, non-disruptive operations. >> Yes. >> So what you see in the cloud if people wanna take those first three steps, but they don't want to have to overhaul anything, containers have proved to be great resource there, Kubernetes is showing a great way to have life cycle management on the app side of infrastructure. How does your customers, and Cisco customers, maintain that non-disruptive operational playbook, because Cisco guys are gonna start changing, moving up the stack too-- >> Absolutely. >> Doesn't mean storage is gonna go away, but they don't want to disrupt anything, your thoughts? >> And it doesn't mean any of it goes away, that's the funny thing, we talk about where we want to focus, but it's as much about not having to worry about the things that we had to worry about that are just there in the future, right? So it's kind of like if you went back 200 years, going to get fresh water was a big hassle, now it isn't, it's delivered to you, right? I know it sounds like a crazy analogy, but the reality is is that we shouldn't have to worry about the basics of on-premise, private cloud, it should just be automatic, it should be simple to execute, simple to manage, simple to order, simple to deploy, and then you focus on the value, so that's what we've been really focused on. >> Keith, when I listen to my friends in the networking space management's still a challenge. The punchline is usually, they hear single pane of glass, and they said that's spelled P-A-I-N. >> I've heard that one too. >> Talk a little bit about how your solutions tie into some of the broader tools out there. >> Well, we first looked at the compute layer and said, because of the extensibility of USC Manager and the API integration, we're able to take advantage of that, and be able to pull that data out, and XOS, right? We're able to do that exact same thing, and the background that we had at Cisco, and knowing those products really well, we were able to gather all the specific data we need to look at those best practices. And it's a complex architecture, but it's a very elegant architecture, because of the high availability, it can provide the performance, the non-disruptive operations that you were bringing up, John. We want to make sure that we're able to keep those things in line, so as we bring our next release of CSA out, we're going to be adding Enterprise Fibre Channel, so the new MDS switches, we're gonna be bringing our relationship with VMWare in our engine to be able to ingest the configuration of VMWare in. We're also bringing back our partner-centric reseller portal so when customer is running Converged Systems Advisor, they can share it to their reseller, and the reseller's going to be able to provide managed services, support services, and professional services to expand, to repair, to augment those existing FlexPods in their customers' environments. So we're really excited to be able to bring that solution back to our resellers-- >> What's that going to do, what's the impact of that, because I almost imagine that's going to enable them to want to be tightly integrated but also get data from their customers. What do you guys see as the value for the partners to take advantage of that? >> Well, I just met with a partner at our booth, just a few moments ago, and walked them through the solution they had never seen it before. It takes a reseller a week, or even multiple weeks, depending on the size of the FlexPod, to actually go through the configuration of the servers, the network, the storage, the hypervisors, and correlate that into a deliverable to their customer. We can do that in sub-10 minutes, sub-15 minutes. >> So faster time to the customer value. >> Faster time to customer value, faster time to resolution if there is a problem, and then again, they're running in their key business applications on this platform, we've been doing it for eight years, we want to continue to expand upon the value the FlexPod can offer. >> But I wanted to add just a couple of things to what you were saying. We talked about FlexPod really being a channel play. That's important to us in product management, not so important to our customers. What it really means to our customers is they tend to have a very close relationship with their partners. Their partners are the ones that are really enabling FlexPod for them. What we're doing with Converged Systems Advisor, is we are creating such a close relationship at a technical level, technology level, between the customer and the partner, that the partner's there to help them on a daily basis. Where there is a problem, it's almost like the telematics in your car, right? All the cars now, they're phoning back home, they're telling where there's something wrong, you get this letter or an email, you need a service, you need... This is exactly what we're achieving with the Converged System Advisor-- >> When you call support, what don't you want to hear? What's your model number, what's your serial number, what's your contract ID? Wouldn't it be great if everybody's singing off the same sheet of music? >> Well, you bring a great point there. There was so much discussion, well, converged infrastructure a public lot, those are gonna be really simple, and they're gonna be homogenous, and they're all gonna be great, but yeah, you're smiling and laughing because the reality is you're never gonna find two customers that have the same environment, no matter what you're talking about. >> No. >> So I need the tooling, I need the data and the analytics, to help get through that. I shouldn't have to spend half an hour on level one support. >> And that's all-- >> I shouldn't have to go through multiple forms the same time. >> Yes, and you're right Stu, that's always been, that's always been the mantra for FlexPod since the word dot. We don't get to an 11 billion dollar install base unless you're doing something right, and the word, the reason the word flex is in there, it's a dichotomy, whenever you go into these sorts of discussions, do you make it really fixed, right? Which is almost like, I call it like straight jacket, right. But you know what you get, right? Or do you make it flexible, right? And the flexibility really addresses the business need as opposed to the technology need. So the product guys love it when it's fixed, the customers love it when it's flexible. >> Yeah, you're talking about basically, changes... You want changes to be rolling with the... Technology rolling with the changes. >> Yes. >> Not be stuck in the straight jacket, or we'll also say tailor-made suit, but things change, you wanna... Fashion changes, so this is a real big issue, and talk about support, I think the ideal outcome is not to even call support, with analytics and push notifications and AI, you can almost see what DevNet's doing here, around how developer are getting involved with DevOps and network DevOps. Coders can come in and use the analytics, if tightly integrated in, so that you get the notifications, or they know exactly your environment. Is that, how far along are you guys on that path, because analytics play a big role, you've got the command center there, the Converged Systems Advisor, implies advising, resolution, prescription, what's the vision? >> So Immersive was a Cisco solution partner at the very beginning, so we were a part of this group right behind us, and it was exciting to be a part of that, to attend Cisco Live and be a part of DevNet, and we expanded upon, as you mentioned, the API, integrations of all these platforms, and when cluster data ONTAP came out for NetApp, we did the exact same thing, right? So we get integrated with NetApp, and very easily able to bring all that data in. Now, massaging that data is the hard part, right? Understanding what is noise and what is the real goodness, so you have to find those best practices, look at the hard work that our teams have done around validated designs between Cisco and NetApp, and look at the best practices that come from those particular pieces of hardware. And then once that intelligence is built, correlating that in the cloud service is really where the magic happens. So our teams are back there talking with the network experts the storage experts, the compute networks, the virtualization experts, and so when we have that data, and now you can decision-eer, right? You can start advising your resellers. So we bring up the rules dashboard, and then we do have alerting that we can send to ticketing systems to the remedies, the ServiceNows-- >> It's interesting, I'd love to get the product perspective on this, and across the bigger picture, because the trend we're seeing, certainly on theCUBE, over the past few years, and most recently this year, is the move from device, hardware, to system. So the systems approach really becomes more of a holistic view where, you're looking at the holistic view of multiple things happening. >> Yes. >> It's not just, this is the box, here's where the rack is, command line interface, you guys taking that same approach, can you just add some color on NetApp's vision on looking at holistically, 'cause that's really where software shines. >> No, no, and that's absolutely, so we have a way of seeing FlexPod as a, we call it a converged system, and for that exact reason. So what CSA is able to do is look at anything that happens within that converged system and the context of the overall system, and that really is the key, right? When you understand things in context it means so much more. Just think about when you listen to someone talk, a word taken out of context means nothing, right? So when we listen to that infrastructure, what it tells us is understood in context. And what it will ultimately do, and I think you were kind of hinting at this, John, the vision here is that there will be self-healing infrastructures, self-healing converged systems, just like the cloud, right? So we are continuously monitoring the configuration, the availability, and other aspects of your converged system and we are able to take action to make sure it stays on the rails. >> We saw you guys at the RSA event, you guys had a small little party we went to, and we were riffing, having fun with some of the NetApp folks, and the big trend in cloud is server-less. So the joke was, is this storage-less solution coming? To your point about this, if you think about it, it's just storage somewhere. This is kind of a joke, but it's also kind of nuanced. This is elastic-- >> No, no! It's absolutely true, if you look at NetApp's strategy, if you look at our cloud strategy, we're the first third-party branded services part of the AGI core services, we're not in the marketplace, we're actually part of AGI core. It's NetApp cloud volumes for AGI, and a customer doesn't know what's going on behind the scenes but let's be clear, we're talking about software-defined storage here, right? >> And cloud-ified, too, as well, talk about cloud operations. >> Yeah, still at the end of the day, for us, our intellectual property is not really tied to hardware, we obviously use that as a way to get our intellectual property in the hands of our customers. But we're not tied to a-- >> You guys made a good bet on cloud, I remember talking before Kurian took over, you guys were kicking the tires on Amazon years ago. >> Yes, yes, yes, that's right. >> So it's not like a Johnny-come-lately to the cloud, you guys have been deep in the core. >> Absolutely. >> To end this segment, I wanted to get your thoughts, because you guys are here at Cisco Live, what should the audience understand that couldn't make it out here as the top story at Cisco Live, and what is your role with Cisco here, what's the big story, top line, high-order bit, NetApp, Cisco story. >> So I'll go first, and I'll let my friend here go second. We were really excited coming into Cisco Live, right. We had this pretty big announcement last week, there were a few different aspects to it, but I'll talk about two of them. A new focus between Cisco and NetApp on verticals around FlexPod, and what that really means is that we're focused on very specific verticals, including healthcare, but there'll be others that come down the line. We announced a new solution base on Epic PHR. We announced some lead customers, including the Mercy Technology Services, which is part of the Mercy Hospital group. So that was super exciting, I think what it does is it just demonstrates that our focus is on the outcomes, as opposed to the actual infrastructure, the infrastructure is the way to deliver that. So we're very excited about that at Cisco. The second thing that we announced was, I said, mentioned this Managed Private Cloud, we actually announced it with four of our major joint partners, Dimension Data, ProAct, Microland, and oh my Lord, ePlus, yes of course. That was super exciting as well, and what it does is it captures the imagination, and it's always very fun when you're standing at a booth, and people say, "Oh, I've known FlexPod, "I've seen you guys around." But there's always something new to talk about. >> The relevance is more than ever. >> Absolutely. >> Keith, what wave is NetApp riding right now, if you look at the Cisco action going on, what they're going through, what should people know about the big wave that you guys are taking advantage of right now? >> I think the big wave is absolutely gotta be what we're doing with the hyperscalers. We by far have taken the industry by storm, when you think about what we've done with Microsoft, what we're doing with Google, you know, sorry? >> And Amazon. >> And Amazon, thank you. >> Small companies. >> Yeah, just small hyperscalers, right? It's amazing what we can do with cloud ONTAP, across those vendors, and when we look at what our customers have done with FlexPod, and their relationship with Cisco and NetApp, and our ability to work together to help customers get their data from their core data centers to cloud, back, to their customers, and for us to be able to use analytics the way we do on FlexPod, I think there's a real opportunity-- >> And riding the scale wave too, scaling is huge. Everyone's talking about large-scale, talking about hyperscale as that is the largest scale you can see. >> Well, and our ability to control where the data lives, right? Because you want to be able to hold control of your data, and being able to use familiar tools like what you're already using in your own data center and in your own converged infrastructures, being able to use that ONTAP operating system to be able to control that experience is gonna be very important. >> Guys, thanks for coming in for the NetApp update, great news, great alignment with Cisco. It's a large-scale world, and certainly, the world is changing, storage is gonna be a critical part of it, server, storage, infrastructure, cloud operations on-premise, and in the cloud. TheCUBE, bringing you live coverage. I'm John Furrier, Stu Miniman, stay with us for more day three of three days of coverage here in Orlando, Florida, for Cisco Live, we'll be right back. (electronic music)

>> CUBE, covering Cisco Live 2018 brought to you by Cisco, NetApp, and theCUBe's Ecosystem Partners. (techno music) >> Welcome back. >> Welcome back. I'm Stu Miniman, and this is theCUBE's coverage. Wait, we're surrounded by green. I've got two gentlemen from Veeam here. No, but we're not at VeeamON. We're at Cisco Live 2018 here in Orlando, happy to welcome back to the program Carey Stanton and Rob Emsley. Gentlemen, thanks so much for joining us. >> Ace too. >> All right, yeah, so I was with you guys not too long ago at the VeeamON conference. I had a lot of fun in Chicago, brought back some of the famous popcorn for my family, but we're here in Orlando, so way bigger convention center, 26,000 people. We're all walking a lot, talking a lot about networking in Multi-Cloud and everything there. Tell us a little bit about your experience here at the show and what you've taken. >> Yeah, it's great, thanks, Stu. We have as you may know a tier-one partnership with Cisco. We're a platinum sponsor at this event and we're here all around our relationships with them on their data protection with their hyper-flex and their 32-60 and S2-40 relationships and we continue to see rapid growth in the channel and we have a direct-dedicated team selling with them on a global basis, so here making a lot of new connections across their other business units. >> Rob, I see the Green Veeam booth at almost every show I go to. >> Absolutely. >> How's Cisco different from some of the other ones that we go to? >> Well, one of the the things that Chuck Robins talked about in his keynote yesterday was how they summarize the focus of the company, and there's two specific areas that Veeam works very closely with Cisco on. One is the powering the Multi-Cloud, and unlocking the power of data. Those are two big focuses for us. You remember in Chicago, we're all about Multi-Cloud, On-Premises, Manage Cloud, Software as a Service, the Public Cloud; that's the reality of where data lives, so we're very much in lock-step with Cisco. We've been working with Cisco for several years. We last year became available through their global price list, so we're actually finding that Cisco in the data sensor, especially when you think about conversion infrastructure and hyper-conversion infrastructure, it's an area where we can really compliment what they're doing with their opportunities. >> Yeah, Carey, it's interesting because we go a lot of shows and we're hearing a lot of similar themes. Even I think the last time I'd come to the Cisco Live US show was 2009. Applications and data, it's like, oh, come on, those are just bits running through our pipes. It's not really a big deal. Well, we're here in the DevNet zone. We're talking about how Cisco's been moving up the stacks, how they're enabling companies to build new application, do cool things with wireless and SD-WAN and everything like that. I'm sure you must be seeing big change in a lot of your infrastructure partners that fits, as Rob said, that power of data and where that fits. >> Yeah, we're seeing it across the board and what we like about the relationship we have with Cisco is they look to us as their data availability experts, right? That we go into the data center conversation and they bring us in as their subject-matter experts, and that's where I think they want to expand their footprint in their TEM with their product lines, and whether it's UCS or hyper-flex, and they're bringing us into those discussions because we solve a unique problem that they otherwise wouldn't be able to solve. >> Yeah, Rob, you saw the keynote yesterday. I think we were a little surprised. Diane Green comes walking out there. Cisco of course, big push in Cloud. I've actually interviewed a number of Cisco executives of things like AWS Reinvent and the like. Does the Veeam partnership with Cisco, do you touch on some of the Public Cloud pieces as well as? >> Yeah, very much so. One of the things that Cisco is very focused on is their SOS provider right to market, so that's an area where we've been very focused over the last probably three to four years, building out and enabling often our resellers to become managers providers themselves, but the reality is that you're starting to look at that Public Cloud tie-in, whether it be Microsoft Azure, whether it be AWS or IBM Cloud, so these are really all areas where we can provide an on-ramp to connect any Cisco data center environment and provide a relationship with the Public Cloud, provide that data management level layer. >> Yeah, I think back. Cisco really helped a lot of the channel community mature their market. Went from being the silo network to building data center businesses back eight years ago when we started talking about conversion infrastructure. Today, this week I've interviewed Presidio and WWT. They're talking a lot about how they're helping customers, enabling that Cloud. I'd love to hear your perspectives on the maturation of the channel and how they fit in this multi-cloud world. >> Yeah, I mean, if you look at Veeam, where there are 55,000 channel partners our brand promises to remain a 100% channel-driven company, but having these relationships that are primary Cisco-predominant partners, like WWT, Presidio, ePlus, I think it's just opening up discussions that we otherwise wouldn't have had, and we're seeing 50% of the opportunities that we're closing in the field are Cisco-led opportunities that are being driven from these new channel partners, and so again, I think this is the one plus one equals three story that we talk a lot about, that we're bringing a lot to the table and 50% of the opportunities for them and vice versa for us. >> Yeah, one of the things that we really like about Cisco is their focus on their partner community is extremely high, both from the enablement perspective and the educational perspective. They have a fully resourced partner marketing team, and we've been doing a lot of work with them. One of the things that Cisco has been transitioning to, it sort of fits into your space, is the whole move to marketing in a digital world and the whole need to change the type of content, and this type of content you can think about the video sort of assets becomes so much more important, so we've been working very closely with them to do joint digital marketing. It's very easy sometimes to do joint event-based marketing, but when you start getting into digital, you really have to think outside the box about how you bring two companies together to meet in the digital world, so we've been really doing that to drive joint opportunities, and that's been something that we've really got some some success with from our relationship with Cisco. >> In fact, you were just in Barcelona. >> Yeah, every year they run a marketing summit for their channel partners and ecosystem partners, and we actually won the Cisco marketing innovation award for a digital marketing always on campaign slope, just full of assets for joint digital, for joint Cisco and Veeam customers. >> Congratulations, I did see some of that on some of the social media. Yeah, it's interesting to look at how marketing changes in this new digital world. I ask every CMO I talk to these days is to, "How is digital changing the way things happen?" >> Yeah, and you mentioned our other infrastructure partners and there's no other partner that we've worked with at the size of Cisco that embraced it day one, so they look to Veeam as, "Okay, we're going "to work with Veeam, we're going to go deeper, "we're going to bring them on our global prices," and day one they were, "How can we get intertwined "into what Veeam does extremely well as our digital marketing machine?" And just from the get-go they've just continued to accelerate through that process. >> Yeah, one of the things I know every partner loves when they come to an event like this, there's a lot of customers here. Give us a little insight if you can, either specific examples or give us some of the themes you're hearing from customers at the show. What's top of mind? What're some of the biggest challenges that they're facing today? >> Yeah, I mean, I think what they're looking at doing is from a refresh of legacy backup solutions and replication solutions into modernizing their data center, and so they're looking to Cisco as their experts through the last decade plus, and now that Veeam is tied directly in with Cisco in some of those relationships, so it's from a refresh standpoint, from a modernizing their data center to the hybrid Cloud strategies that it's intertwined. We fit very well into those discussions, and we're seeing our customers come to us in these large ELAs, where Cisco is bringing us in as part of those discussions, so again, where otherwise we would have had a hard time getting into it, their customers are coming and saying, "What is the relevancy? "Should I really be looking at this," and Cisco's backing up those discussions. >> Certainly, to tap down on the data sensor, conversion infrastructure and hyper-conversion infrastructure is top of mind for a lot of the customers that come in by the booth. Certainly, which works well for us, because some of our relationships with our other storage alliance partners, whether it be Pure or NetOut, big partners of Cisco, so rather than one plus one equals three, it's one plus one plus one equals five quite often. We're going together as a group in order to go after opportunities, so that's definitely an area. If you think about conversion, IP Converge, it's always highly virtualized, so that plays very well to where we've built the company from: a big focus on virtual machine availability, but we're just more moving that now to the whole concept of data management across a Multi-Cloud world. >> Yeah, absolutely. One of the things we talk at all the shows is the pace of change and how receptive are customers to making changes. What are you hearing from the customers here? The storage market has long been it's sticky, it's a little bit entrenched, making changes, and networking we used to measure in decades as to you roll this out and then I'll wait for the next major speed bump before we'll do that, and you'll roll that out over years. Today, we think things are moving faster, but we'd love to hear points or counterpoints that you're hearing. >> Well, I think that the customers are looking to Cisco, indirectly to Veeam from removing complexity, and I think what they've seen in the past is they've deployed solutions that have bogged down their process. They look to the Cloud as an agile environment and they look back with their Legacy systems that they know they can't continue, and so from my standpoint, the customers that we talk to consistently is, "Are you gonna be the platform that's gonna allow me "to embrace a hybrid Cloud and to remove the complexity "that I have and to be agile," and so that's constantly what the Veeam messaging is solving, right? Mission critical backup and recovery workloads and doing it at a fraction of the cost and accelerating that Veeam speed. >> Yeah, I mean, if you just take the Legacy backup market, Legacy back up installed base, it seems that the openness to change is greater now than I've ever seen it, and you know I've been playing around in this space for quite a few years, but certainly recently we've found the openness to people to look for something new. Our friends that gotten it always used to say the three things that people worry about, the three Cs: Cost, complexity, and capabilities, and those are still very much top of mind around what causes a customer to say, "Hey, what I've been doing for the last several years "hasn't quite been getting it done for me." I think the big change is that backup as an insurance policy is no longer good enough. I think the ability to leverage your backup infrastructure and the data contained within it is really driving people to think about, that's more of a value to me than simply having an insurance policy. >> Absolutely, backup was never enough. We do backup, I need to restore, but it's about that data. Want to give you the opportunity. Veeam is I think we said kind of a tweener. You're not what I would consider an old company. You've always been a software company, born in the virtualization age, but there's a bunch of newer developer focused and Cloud-native. How does Veeam stay and fight and compete against some of the new ones coming after this multi-billion dollar market? >> Want to take that? >> Yeah, well, I think that we pride ourselves on innovation. We pride ourselves on iterating very quickly, and we pride ourselves on adhering to our NPS score of 73, where there at 300,000 customers, and what we are gonna continue on our path, on what's made us successful, and we know that there's always competition. There's lots of VC money out there, and it's not that we're looking away from what the competition is doing. It's that we believe with our 4000 customers a month, our 133 customers that we close on a daily basis across all segments of SNB, commercial, and enterprise is indicative that our strategy is working. We're not going to stray away. We're just going to look to partners like Cisco and others to expand our target market, but stay true to the solution that we've provided in that virtualization environment. You were at VeeamON. You saw the announcements that we're making to support additional workloads and additional environments in the days to come. >> Yeah, I think our ability to evolve and adapt is second to none, and some of that is just based upon the structure of the company. We're still private, we're still pretty much driving our own growth, and I think that allows us to make decisions quickly and very strategically to allow us to go into the areas that I think people instinctively know what is needed to evolve in this space around supporting multi-Cloud, supporting data as an asset, leveraging it as an asset, and I think that's where we've been fueling, both in an engineering perspective, in a capacity to meet with customers and grow, and that's certainly what's going to I think sustain us as we keep going forward. >> All right, gentlemen, I want to give you a final word as to key takeaways you see here from Cisco Live 2018. >> That we will be here for the duration of the time, and our relationship with Cisco will continue to expand, and that we look forward to meeting everyone at the Veeam booth and walking through our product solutions and meeting the Veeam team and answering any questions they may have, but we're thrilled to be part of the Cisco family, and hopefully, again, in the years to come that we'll just continue to expand our relationship. >> And I'll leave you with an African proverb. If you want to go fast, go alone. If you want to go far, go together. >> Absolutely. Rob Emsley, Carey Stanton, always a pleasure to catch up with you. I'll leave with the final aphorism of my own, which is, never confuse activity with progress. Ben Franklin, so I'm Stu Miniman, back with lots more coverage here from Cisco Live 2018. Thanks for watching theCUBE. (techno music)