Justin Donlon, Carbonite - Informatica World 2017 - #INFA17 - #theCUBE
>> Announcer: Live from San Francisco, it's The Cube covering Informatica World 2017, brought to you by Informatica. >> Hey, welcome back, everyone. Live here in San Francisco for Informatica World 2017. This is The Cube's exclusive coverage. I'm John Furrier with SiliconANGLE and The Cube. My co-host, Peter Burris with Wikibon Research. Our next guest, Justin Donlon, the Business Applications Manager, Carbonite; a customer of Informatica, welcome to The Cube. >> Thanks, it's great to be here. >> So you've done a lot of interesting things. We were just talking before you came on camera. >> Yeah. >> Really hard. Moving to the cloud was really easy. >> Right, it helped us big time. >> So tell us about some of the interesting things you've got going on. >> Okay, well, this is a great use-case which we've been speaking about here at Informatica World. We sell through a number of distributors and through probably 8000, 9000 partners, but two of our distributors. We didn't have an e-comm way of interacting with him so we built up this manual, semi-manual process. We actually called it the manual, automated, auto-process. (laughing) That's what we called it. So we built up this process and we just thought we can't keep going like this. We had received a purchase order in email, send it over to sales ops then open it, validate it , does this make sense? They agree, sign it off, pass it onto finance. Finance would open it, say, "yep, makes sense," key it into our great playing system, (mumbles), pass it on to provisioning. This is for a SaaS product that we sell. It's just not scalable at all. >> John: A lot of touch points through there-- >> Too many touch points and a delay for something that should be instant. So we spoke to these distributors and said, "What do you have, what can we do?" We didn't have any options for API integration, so they said, "Well, we've got EDI," so we said, "Okay, first question, what does that stand for?" (laughing) 'Cause we were a cutting-edge company, you know and everything that we do is kind of, >> So 1980s. >> Yeah, I know. Kind of bleeding into it. so we kind of did our homework a little bit and found out what EDI is electronic-- >> John: Where do we sign up for it? >> Yeah, Electronic Data Interchange and then we said, "How are we going to do this?" We kind of looked around a little bit, spoke to our partners at Informatica and I said, "You know, we've got a EDI-capability in the cloud." So we said, "Great, let's do a POC," so we did that POC, banged it together pretty quickly, which is the beauty of a SaaS offering, or the beauty of the cloud, and as we were building this up, we were working with our counterparts at these distributors. These guys who lived and breathed EDI for all their partners and at some point, I just thought you know, we're building this thing up, I don't have anything to compare it to. How do we know if we're even building the right thing? We're just going on what we think seems to be making sense so I phoned him up one day and I said, "Listen, would you mind just taking an hour "and let me walk through what we're building here? "Let me just show you what we're building. "See if it makes any sense." And so he said, "Sure, I'll be happy to do that." He knows EDI back to front and as you mentioned just now it's a very complex, very in-depth, old-school kind of system, old-school, we're processing transactions. I showed him what we'd built out and (mumbles) leveraged Informatica, Salesforce as a front-end. There's a really, really kind of bolted on solution, but we managed to put it together in a few months. I showed him each part and at some point, or at many points, I was waiting for him to interrupt and say, "Well, hang on a second, why are you doing that?" But he didn't, he was silent through everything. So I thought, "Okay, what have we done here?" And so I turned it over to him and I said, "What do you think, is this okay? "Are we doing the right thing?" And he paused for a second and then he said, "Yeah," he says, "this is actually quite an elegant solution "that you've built out in a few months. "This is what has taken us 10 years to mature into." >> John: He was mad! >> I think he was a little mad and for me, it was just a big sigh of relief as I thought, "Okay, we're actually are on track," and we've actually been able to do something really quickly and elegantly through a SaaS product, through these cloud offerings. >> That's a great use case of Informatica. You've taken something that's hard and cloud made it easy for you to do and you had no baggage. In this case, it was a green field for you. What other end-to-end examples are you guys working on because data is now going end-to-end and sometimes it's multi-vendor, of course, but cloud's going to help you. You got there, anything you got else going on? Into any IOT, big data stuff you happening? >> IOT, well, more especially, big data is becoming more and more important to us. As we've kind of grown through our consumer business, Carbonite started out as a consumer product, and as well over one and a half million consumer subscribers and is moved into the very small business, then into this kind of SMB space and a little bit into the enterprise space, and as we've been doing that, we need to understand what we're doing, especially at very small business through the enterprise space. We've acquired these companies. One of the key things we need to do as we acquire companies is identify opportunities for cross-sell and for up-sell, and in order for to do that, we've got to get that data into one repository where we can figure it out pretty quickly. So that's a huge initiative at Carbonite at the moment is building out our data vault and our data legs and getting some accurate and good data governance as we fee this data into these data vaults with our analytics team. >> Peter: That's on the operational side? >> Yeah, that's on the operational side. >> So what Carbonite does is as a service to your customers, which is, I'm not going to say it's standard, but it's some really value-complex, complex things that you do. Has the engineering that you've done there informed the process by which you're starting to re-engineer in your digital footprint on the operations side? >> I know that there are conversations that kind of happened between engineering on the product side and the analytic side, but I think we'd love to see more of that discussion happening. Often what happens in any company, I think, is that you get the silos as we know, but the more that we can facilitate these discussions, I think the better it will be for us. >> Peter: So as you look at the Informatica Tool Care, the presence of, where are you starting, where do you anticipate you're going to use more of some of these tools, whether it's Power Center or MDM, et cetera, as you try to do this, as you try to replicate the experience you just had with EDI and the cloud transaction manager? >> That's a really good question. We've used application integration, so real-time application integration, which is a tool called ICRT. We've used Informatica Cloud Services, which is kind of batch-transferring of information to and fro. We've just, with EDI, implemented B-to-B gateway, which is for that connectivity with partners. And I think one of the key things for us moving forward is going to be data governance. As we have these different sources and different companies coming in, we've got to make sure that we govern and steward and ship it, and can I say sheriff, the data into its rightful homes accurately. We're trying to do that at the moment and we're doing it through spreadsheets and SharePoint and Lucidcharts and diagrams and Visio. One of the tools which I saw, which is an Informatica acquisition, Informatica Axon is a data governance tool. It doesn't store any data, but it just helps you manage and control your data. I think that's going to be crucial for any company which is working at amalgamating systems and data from various sources. >> John: What's the biggest challenge with data integration? One of the things, this is, companies have different views of the problem and opportunity. What's the biggest challenges that people have? >> You know, this is going to sound silly, but one of the biggest challenges that we have right now is just defining our data, defining what this term means. Even just this week, we've got one term, Sale Type, and still we're trying to figure out exactly what that means. That's one field that we want to be able to present to the business and we're still saying, "Hang on a second, what about this scenario?" I think that's the biggest deal is just to have a uniform definition of your different metrics and KPIs and attributes across the business. >> If you do that, you're going to first, you got to find the sources, you got to understand the degree to which synonyms are or are not synonyms, and then you got to go through the social engineering of getting people to agree so it is clear, for example. Do you see that as a facilitator for this process? >> I think it will be, I definitely think that will be, especially with the self-discovery or the intelligence structure discovery. I think that's going to be an exciting thing to see. >> I really like that intelligence structure discovery. That is just, that's not available in today's market. >> Yeah, that's right, but I think we've stepped away from that, I really do think so. >> You guys are. >> Yeah. And as an industry I think we are, with Informatica, partnering with Informatica. >> With Informatica, how are you guys working through (mumbles), you guys as a customer? What specifically are you guys doing with them? Sounds like that EDI thing is an enabler. What else are you working with them on? Share some specific-- >> Yeah, that's right. It's still, at this stage, it's kind of the, it's all cloud. We don't have any on-prem Informatica, so it's all the cloud stuff, and we use it extensively for our cloud systems, our cloud business applications: Markelo, Salesforce, Zuora, NetSuite. Those are the four big ones that we're using and those are the same (mumbles), I guess. So we're using Informatica to bridge the gap between these different systems a lot and so that's our kind of bread and butter with Informatica at the moment. >> John: How about developers onsite for data and dealing with data? How do you guys organize staff and skillsets? Is it mostly engineering? Is there data analysts, data science, how do you guys? >> Yeah, good question. We've got engineering, which kind of sits on the product. Then we've got IT business applications, which is where I fit in, and that's a combination of kind of business analysts as well as developers who build out this, a lot of the systems, and then we have an analytics team. The VP of analytics with Advanced Analytics, analytics platform, Data Lake, Data Vault, and so with those are the three big groups that we look at where Informatica splits across the different groups. >> Now you guys are pretty solid with Informatica, happy with them? >> Yes, very much so. >> Yeah, we've got a great partnership with them. Every time we've bought, it's not because it's been a hard sell. (mumble), We've said, "Okay, we need that," "and this is what we need." >> John: So not a hard sell. How long you been a customer, just curious? >> Almost three years. >> John: So you're not legacy Informatica. You're not locked in? >> No, I'm not, I've never even seen the on-prems. I've never even seen Power Santa, I hope to never see it. I'm not interested. >> You're cloud-native? >> Cloud, cloud first. That's right. >> How 'about you guys, multiple clouds? What kind of clouds (mumbles) do you guys have? >> With Informatica? >> No, for you guys. >> For us-- >> Salesforce, Markelo. >> Those are the things, all those business applications. Salesforce, Markelo, a little bit of hybrid stuff. We've got our own on-premz-- Do you have your own data center? >> We do have, as Carbonite? >> Yeah. >> Absolutely (talking over each other) Our customers data. >> Would you put that in the cloud, customer data? >> Yeah, that is, in fact, moving to the cloud. >> John: Alright, you are. >> Yeah. >> But under your control. It's your, effectively it's your cloud. So as you think about working with Markelo, Salesforce, Zoira, remmember the last one you mentioned, Oh, NetSuite >> Netsuite. >> As you look at those four, everybody, everybody is, all these SaaS companies are making, have a realization that if I can get the data, then I get the customer. Are they starting to make it more or less easy for you to perform these integrations across how they handle things? Where do you think their willingness to expose their APIs, get more information about the metadat, et cetera, is going so you can do a more effective job of bringing it together and creating derivative value out of these very rich, cloud-based applications? >> I think that's an excellent question. And for me as somebody who is not a developer, but as for me as somebody who's very very interested in moving and lending and transferring and transforming data, I have to rely on a tool like in Informatica because I don't want to go digging in the bowels of NetSuite to try and pull data out. I don't even want to have to write an API core. I honestly don't want to do that and I don't really want my team to be doing that. I want to be able to point Informatica at a system and say what have we got, so for me that's crucial. So I think that's where the partnership between a Salesforce and Informatica, I'm relying on that and I think that those sources, like the NetSuite and the Salesforce, I think they're going to continue to hopefully have this really good open partnership with these middleware or these integration tools. We have to have that. If we don't have that, we're stuck. The same people are going to start breaking into Salesforce and breaking into NetSuite to get the data 'cause we're going to get it one way or the other. >> Justin, great success story. I'd love to hear the cloud, need it being, you know, taking advantage of Informatica, really highlights that they've got the modern approach. Appreciate you coming out. Justin Donlon, Carbonite Applications Manager. This is The Cube with coverage of Informatica World 2017. More live coverage here after the short break. Stay with us. (innovative tones)
SUMMARY :
brought to you by Informatica. Our next guest, Justin Donlon, the We were just talking before you came on camera. Moving to the cloud was really easy. So tell us about some of the interesting things This is for a SaaS product that we sell. 'Cause we were a cutting-edge company, you know so we kind of did our homework and at some point, I just thought you know, and we've actually been able to do something for you to do and you had no baggage. One of the key things we need to do informed the process by which you're starting to and the analytic side, but I think we'd love to see One of the tools which I saw, which is One of the things, this is, companies have different views but one of the biggest challenges that we have right now and then you got to go through the social engineering I think that's going to be an exciting thing to see. I really like that intelligence structure discovery. Yeah, that's right, but I think we've stepped away And as an industry I think we are, With Informatica, how are you guys working through so it's all the cloud stuff, and we use it extensively and then we have an analytics team. Yeah, we've got a great partnership with them. How long you been a customer, just curious? John: So you're not legacy Informatica. No, I'm not, I've never even seen the on-prems. That's right. Do you have your own data center? Our customers data. Zoira, remmember the last one you mentioned, is going so you can do a more effective job and the Salesforce, I think they're going to continue to you know, taking advantage of Informatica,
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David Friend, Wasabi | Secure Storage Hot Takes
>> The rapid rise of ransomware attacks has added yet another challenge that business technology executives have to worry about these days. Cloud storage, immutability and air gaps have become a must have arrows in the quiver of organization's data protection strategies. But the important reality that practitioners have embraced is data protection, it can't be an afterthought or a bolt on, it has to be designed into the operational workflow of technology systems. The problem is oftentimes data protection is complicated with a variety of different products, services, software components, and storage formats. This is why object storage is moving to the forefront of data protection use cases because it's simpler and less expensive. The put data get data syntax has always been alluring but object storage historically was seen as this low cost niche solution that couldn't offer the performance required for demanding workloads, forcing customers to make hard trade offs between cost and performance. That has changed. The ascendancy of cloud storage generally in the S3 format specifically has catapulted object storage to become a first class citizen in a mainstream technology. Moreover, innovative companies have invested to bring object storage performance to parody with other storage formats. But cloud costs are often a barrier for many companies as the monthly cloud bill and egress fees in particular steadily climb. Welcome to Secure Storage Hot Takes. My name is Dave Vellante and I'll be your host of the program today, where we introduce our community to Wasabi, a company that is purpose built to solve this specific problem with what it claims to be the most cost effective and secure solution on the market. We have three segments today to dig into these issues. First up is David Friend, the well known entrepreneur, who co-founded Carbonite and now Wasabi. We'll then dig into the product with Drew Schlussel of Wasabi. And then we'll bring in the customer perspective with Kevin Warenda of the Hotchkiss, cool. Let's get right into it. We're here with David Friend, the President and CEO, and co-founder of Wasabi, the hot storage company. David, welcome to theCUBE. >> Thanks, Dave. Nice to be here. >> Great to have you. So look, you hit a home run with Carbonite back when building a unicorn was a lot more rare than it has been in the last few years. Why did you start Wasabi? >> Well, when I was still CEO of Wasabi, my genius co-founder, Jeff Flowers, and our chief architect came to me and said, you know, when we started this company, a state of the art disc drive was probably 500 gigabytes. And now we're looking at eight terabyte, 16 terabyte, 20 terabyte, even hundred terabyte drives coming down the road. And, you know, sooner or later the old architectures that were designed around these much smaller disc drives is going to run out of steam, because even though the capacities are getting bigger and bigger, the speed with which you can get data on and off of a hard drive isn't really changing all that much. And Jeff foresaw a day when the architectures of sort of legacy storage like Amazon S3 and so forth, was going to become very inefficient and slow. And so he came up with a new highly parallelized architecture, and he said, I want to go off and see if I can make this work. So I said, you know, good luck go to it. And they went off and spent about a year and a half in the lab designing and testing this new storage architecture. And when they got it working, I looked at the economics of this and I said, holy cow, we could sell cloud storage for a fraction of the price of Amazon, still make very good gross margins and it will be faster. So this is a whole new generation of object storage that you guys have invented. So I recruited a new CEO for Carbonite and left to found Wasabi because the market for cloud storage is almost infinite, you know? When you look at all the world's data, you know, IDC has these crazy numbers, 120 zettabytes or something like that. And if you look at that as, you know, the potential market size during that data we're talking trillions of dollars, not billions. And so I said, look, this is a great opportunity. If you look back 10 years, all the world's data was on prem. If you look forward 10 years, most people agree that most of the world's data is going to live in the cloud. We're at the beginning of this migration, we've got an opportunity here to build an enormous company. >> That's very exciting. I mean, you've always been a trend spotter and I want to get your perspectives on data protection and how it's changed. It's obviously on people's minds with all the ransomware attacks and security breaches but thinking about your experiences and past observations, what's changed in data protection and what's driving the current very high interest in the topic? >> Well, I think, you know, from a data protection standpoint, immutability, the equivalent of the old worm tapes but applied to cloud storage is, you know, become core to the backup strategies and disaster recovery strategies for most companies. And if you look at our partners who make backup software like VEEAM, Commvault, Veritas, Arcserve, and so forth, most of them are really taking advantage of mutable cloud storage as a way to protect customer data, customers backups from ransomware. So the ransomware guys are pretty clever and they, you know, they discovered early on that if someone could do a full restore from their backups they're never going to pay a ransom. So once they penetrate your system, they get pretty good at sort of watching how you do your backups and before they encrypt your primary data, they figure out some way to destroy or encrypt your backups as well so that you can't do a full restore from your backups, and that's where immutability comes in. You know, in the old days you wrote what was called a worm tape, you know? Write once read many. And those could not be overwritten or modified once they were written. And so we said, let's come up with an equivalent of that for the cloud. And it's very tricky software, you know, it involves all kinds of encryption algorithms and blockchain and this kind of stuff. But, you know, the net result is, if you store your backups in immutable buckets in a product like Wasabi, you can't alter it or delete it for some period of time. So you could put a timer on it, say a year or six months or something like that. Once that date is written, you know, there's no way you can go in and change it, modify it or anything like that, including even Wasabi's engineers. >> So, David, I want to ask you about data sovereignty, it's obviously a big deal. I mean, especially for companies with a presence overseas but what's really is any digital business these days? How should companies think about approaching data sovereignty? Is it just large firms that should be worried about this? Or should everybody be concerned? What's your point of view? >> Well, all around the world countries are imposing data sovereignty laws. And if you're in the storage business, like we are, if you don't have physical data storage in country you're probably not going to get most of the business. You know, since Christmas we've built data centers in Toronto, London, Frankfurt, Paris, Sydney, Singapore and I've probably forgotten one or two. But the reason we do that is twofold. One is, you know, if you're closer to the customer, you're going to get better response time, lower latency and that's just a speed of light issue. But the bigger issue is, if you've got financial data, if you have healthcare data, if you have data relating to security, like surveillance videos and things of that sort, most countries are saying that data has to be stored in country, so you can't send it across borders to some other place. And if your business operates in multiple countries, you know, dealing with data sovereignty is going to become an increasingly important problem. >> So in may of 2018, that's when the fines associated with violating GDPR went into effect and GDPR was like this main spring of privacy and data protection laws. And we've seen it spawn other public policy things like the CCPA and it continues to evolve. We see judgements in Europe against big tech and this tech lash that's in the news in the US and the elimination of third party cookies. What does this all mean for data protection in the 2020s? >> Well, you know, every region and every country, you know, has their own idea about privacy, about security, about the use of, even the use of metadata surrounding, you know, customer data and things to this sort. So, you know, it's getting to be increasingly complicated because GDPR, for example, imposes different standards from the kind of privacy standards that we have here in the US. Canada has a somewhat different set of data sovereignty issues and privacy issues. So it's getting to be an increasingly complex, you know, mosaic of rules and regulations around the world. And this makes it even more difficult for enterprises to run their own, you know, infrastructure because companies like Wasabi where we have physical data centers in all kinds of different markets around the world. And we've already dealt with the business of how to meet the requirements of GDPR and how to meet the requirements of some of the countries in Asia, and so forth. You know, rather than an enterprise doing that just for themselves, if you running your applications or keeping your data in the cloud, you know, now a company like Wasabi with, you know, 34,000 customers, we can go to all the trouble of meeting these local requirements on behalf of our entire customer base. And that's a lot more efficient and a lot more cost effective than if each individual country has to go deal with the local regulatory authorities. >> Yeah. It's compliance by design, not by chance. Okay, let's zoom out for the final question, David. Thinking about the discussion that we've had around ransomware and data protection and regulations. What does it mean for a business's operational strategy and how do you think organizations will need to adapt in the coming years? >> Well, you know, I think there are a lot of forces driving companies to the cloud and, you know, and I do believe that if you come back five or 10 years from now, you're going to see majority of the world's data is going to be living in the cloud. And I think, storage, data storage is going to be a commodity much like electricity or bandwidth. And it's going to be done right, it will comply with the local regulations, it'll be fast, it'll be local. And there will be no strategic advantage that I can think of for somebody to stand up and run their own storage, especially considering the cost differential. You know, the most analysts think that the full all in costs of running your own storage is in the 20 to 40 terabytes per month range. Whereas, you know, if you migrate your data to the cloud like Wasabi, you're talking probably $6 a month. And so I think people are learning how to, are learning how to deal with the idea of an architecture that involves storing your data in the cloud, as opposed to, you know, storing your data locally. >> Wow. That's like a six X more expensive and the clouds more than six X. >> Yeah. >> All right, thank you, David. Go ahead, please. >> In addition to which, you know, just finding the people to babysit this kind of equipment has become nearly impossible today. >> Well, and with a focus on digital business you don't want to be wasting your time with that kind of heavy lifting. David, thanks so much for coming on theCUBE. Great Boston entrepreneur, we've followed your career for a long time and looking forward to the future. >> Thank you. >> Okay, in a moment, Drew Schlussel will join me and we're going to dig more into product. You're watching theCUBE, the leader in enterprise and emerging tech coverage. Keep it right there. (upbeat music)
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and secure solution on the market. So look, you hit a home run with Carbonite the speed with which you can get data and I want to get your perspectives but applied to cloud storage is, you know, you about data sovereignty, One is, you know, if you're and the elimination of and how to meet the requirements and how do you think organizations is in the 20 to 40 more expensive and the In addition to which, you know, and looking forward to the future. the leader in enterprise
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Wasabi |Secure Storage Hot Takes
>> The rapid rise of ransomware attacks has added yet another challenge that business technology executives have to worry about these days, cloud storage, immutability, and air gaps have become a must have arrows in the quiver of organization's data protection strategies. But the important reality that practitioners have embraced is data protection, it can't be an afterthought or a bolt on it, has to be designed into the operational workflow of technology systems. The problem is, oftentimes, data protection is complicated with a variety of different products, services, software components, and storage formats, this is why object storage is moving to the forefront of data protection use cases because it's simpler and less expensive. The put data get data syntax has always been alluring, but object storage, historically, was seen as this low-cost niche solution that couldn't offer the performance required for demanding workloads, forcing customers to make hard tradeoffs between cost and performance. That has changed, the ascendancy of cloud storage generally in the S3 format specifically has catapulted object storage to become a first class citizen in a mainstream technology. Moreover, innovative companies have invested to bring object storage performance to parity with other storage formats, but cloud costs are often a barrier for many companies as the monthly cloud bill and egress fees in particular steadily climb. Welcome to Secure Storage Hot Takes, my name is Dave Vellante, and I'll be your host of the program today, where we introduce our community to Wasabi, a company that is purpose-built to solve this specific problem with what it claims to be the most cost effective and secure solution on the market. We have three segments today to dig into these issues, first up is David Friend, the well known entrepreneur who co-founded Carbonite and now Wasabi will then dig into the product with Drew Schlussel of Wasabi, and then we'll bring in the customer perspective with Kevin Warenda of the Hotchkiss School, let's get right into it. We're here with David Friend, the President and CEO and Co-founder of Wasabi, the hot storage company, David, welcome to theCUBE. >> Thanks Dave, nice to be here. >> Great to have you, so look, you hit a home run with Carbonite back when building a unicorn was a lot more rare than it has been in the last few years, why did you start Wasabi? >> Well, when I was still CEO of Wasabi, my genius co-founder Jeff Flowers and our chief architect came to me and said, you know, when we started this company, a state of the art disk drive was probably 500 gigabytes and now we're looking at eight terabyte, 16 terabyte, 20 terabyte, even 100 terabyte drives coming down the road and, you know, sooner or later the old architectures that were designed around these much smaller disk drives is going to run out of steam because, even though the capacities are getting bigger and bigger, the speed with which you can get data on and off of a hard drive isn't really changing all that much. And Jeff foresaw a day when the architectures sort of legacy storage like Amazon S3 and so forth was going to become very inefficient and slow. And so he came up with a new, highly parallelized architecture, and he said, I want to go off and see if I can make this work. So I said, you know, good luck go to it and they went off and spent about a year and a half in the lab, designing and testing this new storage architecture and when they got it working, I looked at the economics of this and I said, holy cow, we can sell cloud storage for a fraction of the price of Amazon, still make very good gross margins and it will be faster. So this is a whole new generation of object storage that you guys have invented. So I recruited a new CEO for Carbonite and left to found Wasabi because the market for cloud storage is almost infinite. You know, when you look at all the world's data, you know, IDC has these crazy numbers, 120 zetabytes or something like that and if you look at that as you know, the potential market size during that data, we're talking trillions of dollars, not billions and so I said, look, this is a great opportunity, if you look back 10 years, all the world's data was on-prem, if you look forward 10 years, most people agree that most of the world's data is going to live in the cloud, we're at the beginning of this migration, we've got an opportunity here to build an enormous company. >> That's very exciting. I mean, you've always been a trend spotter, and I want to get your perspectives on data protection and how it's changed. It's obviously on people's minds with all the ransomware attacks and security breaches, but thinking about your experiences and past observations, what's changed in data protection and what's driving the current very high interest in the topic? >> Well, I think, you know, from a data protection standpoint, immutability, the equivalent of the old worm tapes, but applied to cloud storage is, you know, become core to the backup strategies and disaster recovery strategies for most companies. And if you look at our partners who make backup software like Veeam, Convo, Veritas, Arcserve, and so forth, most of them are really taking advantage of mutable cloud storage as a way to protect customer data, customers backups from ransomware. So the ransomware guys are pretty clever and they, you know, they discovered early on that if someone could do a full restore from their backups, they're never going to pay a ransom. So, once they penetrate your system, they get pretty good at sort of watching how you do your backups and before they encrypt your primary data, they figure out some way to destroy or encrypt your backups as well, so that you can't do a full restore from your backups. And that's where immutability comes in. You know, in the old days you, you wrote what was called a worm tape, you know, write once read many, and those could not be overwritten or modified once they were written. And so we said, let's come up with an equivalent of that for the cloud, and it's very tricky software, you know, it involves all kinds of encryption algorithms and blockchain and this kind of stuff but, you know, the net result is if you store your backups in immutable buckets, in a product like Wasabi, you can't alter it or delete it for some period of time, so you could put a timer on it, say a year or six months or something like that, once that data is written, you know, there's no way you can go in and change it, modify it, or anything like that, including even Wasabi's engineers. >> So, David, I want to ask you about data sovereignty. It's obviously a big deal, I mean, especially for companies with the presence overseas, but what's really is any digital business these days, how should companies think about approaching data sovereignty? Is it just large firms that should be worried about this? Or should everybody be concerned? What's your point of view? >> Well, all around the world countries are imposing data sovereignty laws and if you're in the storage business, like we are, if you don't have physical data storage in-country, you're probably not going to get most of the business. You know, since Christmas we've built data centers in Toronto, London, Frankfurt, Paris, Sydney, Singapore, and I've probably forgotten one or two, but the reason we do that is twofold; one is, you know, if you're closer to the customer, you're going to get better response time, lower latency, and that's just a speed of light issue. But the bigger issue is, if you've got financial data, if you have healthcare data, if you have data relating to security, like surveillance videos, and things of that sort, most countries are saying that data has to be stored in-country, so, you can't send it across borders to some other place. And if your business operates in multiple countries, you know, dealing with data sovereignty is going to become an increasingly important problem. >> So in May of 2018, that's when the fines associated with violating GDPR went into effect and GDPR was like this main spring of privacy and data protection laws and we've seen it spawn other public policy things like the CCPA and think it continues to evolve, we see judgments in Europe against big tech and this tech lash that's in the news in the U.S. and the elimination of third party cookies, what does this all mean for data protection in the 2020s? >> Well, you know, every region and every country, you know, has their own idea about privacy, about security, about the use of even the use of metadata surrounding, you know, customer data and things of this sort. So, you know, it's getting to be increasingly complicated because GDPR, for example, imposes different standards from the kind of privacy standards that we have here in the U.S., Canada has a somewhat different set of data sovereignty issues and privacy issues so it's getting to be an increasingly complex, you know, mosaic of rules and regulations around the world and this makes it even more difficult for enterprises to run their own, you know, infrastructure because companies like Wasabi, where we have physical data centers in all kinds of different markets around the world and we've already dealt with the business of how to meet the requirements of GDPR and how to meet the requirements of some of the countries in Asia and so forth, you know, rather than an enterprise doing that just for themselves, if you running your applications or keeping your data in the cloud, you know, now a company like Wasabi with, you know, 34,000 customers, we can go to all the trouble of meeting these local requirements on behalf of our entire customer base and that's a lot more efficient and a lot more cost effective than if each individual country has to go deal with the local regulatory authorities. >> Yeah, it's compliance by design, not by chance. Okay, let's zoom out for the final question, David, thinking about the discussion that we've had around ransomware and data protection and regulations, what does it mean for a business's operational strategy and how do you think organizations will need to adapt in the coming years? >> Well, you know, I think there are a lot of forces driving companies to the cloud and, you know, and I do believe that if you come back five or 10 years from now, you're going to see majority of the world's data is going to be living in the cloud and I think storage, data storage is going to be a commodity much like electricity or bandwidth, and it's going to be done right, it will comply with the local regulations, it'll be fast, it'll be local, and there will be no strategic advantage that I can think of for somebody to stand up and run their own storage, especially considering the cost differential, you know, the most analysts think that the full, all in costs of running your own storage is in the 20 to 40 terabytes per month range, whereas, you know, if you migrate your data to the cloud, like Wasabi, you're talking probably $6 a month and so I think people are learning how to deal with the idea of an architecture that involves storing your data in the cloud, as opposed to, you know, storing your data locally. >> Wow, that's like a six X more expensive in the clouds, more than six X, all right, thank you, David,-- >> In addition to which, you know, just finding the people to babysit this kind of equipment has become nearly impossible today. >> Well, and with a focus on digital business, you don't want to be wasting your time with that kind of heavy lifting. David, thanks so much for coming in theCUBE, a great Boston entrepreneur, we've followed your career for a long time and looking forward to the future. >> Thank you. >> Okay, in a moment, Drew Schlussel will join me and we're going to dig more into product, you're watching theCUBE, the leader in enterprise and emerging tech coverage, keep it right there. ♪ Whoa ♪ ♪ Brenda in sales got an email ♪ ♪ Click here for a trip to Bombay ♪ ♪ It's not even called Bombay anymore ♪ ♪ But you clicked it anyway ♪ ♪ And now our data's been held hostage ♪ ♪ And now we're on sinking ship ♪ ♪ And a hacker's in our system ♪ ♪ Just 'cause Brenda wanted a trip ♪ ♪ She clicked on something stupid ♪ ♪ And our data's out of our control ♪ ♪ Into the hands of a hacker's ♪ ♪ And he's a giant asshole. ♪ ♪ He encrypted it in his basement ♪ ♪ He wants a million bucks for the key ♪ ♪ And I'm pretty sure he's 15 ♪ ♪ And still going through puberty ♪ ♪ I know you didn't mean to do us wrong ♪ ♪ But now I'm dealing with this all week long ♪ ♪ To make you all aware ♪ ♪ Of all this ransomware ♪ ♪ That is why I'm singing you this song ♪ ♪ C'mon ♪ ♪ Take it from me ♪ ♪ The director of IT ♪ ♪ Don't click on that email from a prince Nairobi ♪ ♪ 'Cuz he's not really a prince ♪ ♪ Now our data's locked up on our screen ♪ ♪ Controlled by a kid who's just fifteen ♪ ♪ And he's using our money to buy a Ferrari ♪ (gentle music) >> Joining me now is Drew Schlussel, who is the Senior Director of Product Marketing at Wasabi, hey Drew, good to see you again, thanks for coming back in theCUBE. >> Dave, great to be here, great to see you. >> All right, let's get into it. You know, Drew, prior to the pandemic, Zero Trust, just like kind of like digital transformation was sort of a buzzword and now it's become a real thing, almost a mandate, what's Wasabi's take on Zero Trust. >> So, absolutely right, it's been around a while and now people are paying attention, Wasabi's take is Zero Trust is a good thing. You know, there are too many places, right, where the bad guys are getting in. And, you know, I think of Zero Trust as kind of smashing laziness, right? It takes a little work, it takes some planning, but you know, done properly and using the right technologies, using the right vendors, the rewards are, of course tremendous, right? You can put to rest the fears of ransomware and having your systems compromised. >> Well, and we're going to talk about this, but there's a lot of process and thinking involved and, you know, design and your Zero Trust and you don't want to be wasting time messing with infrastructure, so we're going to talk about that, there's a lot of discussion in the industry, Drew, about immutability and air gaps, I'd like you to share Wasabi's point of view on these topics, how do you approach it and what makes Wasabi different? >> So, in terms of air gap and immutability, right, the beautiful thing about object storage, which is what we do all the time is that it makes it that much easier, right, to have a secure immutable copy of your data someplace that's easy to access and doesn't cost you an arm and a leg to get your data back. You know, we're working with some of the best, you know, partners in the industry, you know, we're working with folks like, you know, Veeam, Commvault, Arc, Marquee, MSP360, all folks who understand that you need to have multiple copies of your data, you need to have a copy stored offsite, and that copy needs to be immutable and we can talk a little bit about what immutability is and what it really means. >> You know, I wonder if you could talk a little bit more about Wasabi's solution because, sometimes people don't understand, you actually are a cloud, you're not building on other people's public clouds and this storage is the one use case where it actually makes sense to do that, tell us a little bit more about Wasabi's approach and your solution. >> Yeah, I appreciate that, so there's definitely some misconception, we are our own cloud storage service, we don't run on top of anybody else, right, it's our systems, it's our software deployed globally and we interoperate because we adhere to the S3 standard, we interoperate with practically hundreds of applications, primarily in this case, right, we're talking about backup and recovery applications and it's such a simple process, right? I mean, just about everybody who's anybody in this business protecting data has the ability now to access cloud storage and so we've made it really simple, in many cases, you'll see Wasabi as you know, listed in the primary set of available vendors and, you know, put in your private keys, make sure that your account is locked down properly using, let's say multifactor authentication, and you've got a great place to store copies of your data securely. >> I mean, we just heard from David Friend, if I did my math right, he was talking about, you know, 1/6 the cost per terabyte per month, maybe even a little better than that, how are you able to achieve such attractive economics? >> Yeah, so, you know, I can't remember how to translate my fractions into percentages, but I think we talk a lot about being 80%, right, less expensive than the hyperscalers. And you know, we talked about this at Vermont, right? There's some secret sauce there and you know, we take a different approach to how we utilize the raw capacity to the effective capacity and the fact is we're also not having to run, you know, a few hundred other services, right? We do storage, plain and simple, all day, all the time, so we don't have to worry about overhead to support, you know, up and coming other services that are perhaps, you know, going to be a loss leader, right? Customers love it, right, they see the fact that their data is growing 40, 80% year over year, they know they need to have some place to keep it secure, and, you know, folks are flocking to us in droves, in fact, we're seeing a tremendous amount of migration actually right now, multiple petabytes being brought to Wasabi because folks have figured out that they can't afford to keep going with their current hyperscaler vendor. >> And immutability is a feature of your product, right? What the feature called? Can you double-click on that a little bit? >> Yeah, absolutely. So, the term in S3 is Object Lock and what that means is your application will write an object to cloud storage, and it will define a retention period, let's say a week. And for that period, that object is immutable, untouchable, cannot be altered in any way, shape, or form, the application can't change it, the system administration can't change it, Wasabi can't change it, okay, it is truly carved in stone. And this is something that it's been around for a while, but you're seeing a huge uptick, right, in adoption and support for that feature by all the major vendors and I named off a few earlier and the best part is that with immutability comes some sense of, well, it comes with not just a sense of security, it is security. Right, when you have data that cannot be altered by anybody, even if the bad guys compromise your account, they steal your credentials, right, they can't take away the data and that's a beautiful thing, a beautiful, beautiful thing. >> And you look like an S3 bucket, is that right? >> Yeah, I mean, we're fully compatible with the S3 API, so if you're using S3 API based applications today, it's a very simple matter of just kind of redirecting where you want to store your data, beautiful thing about backup and recovery, right, that's probably the simplest application, simple being a relative term, as far as lift and shift, right? Because that just means for your next full, right, point that at Wasabi, retain your other fulls, you know, for whatever 30, 60, 90 days, and then once you've kind of made that transition from vine to vine, you know, you're often running with Wasabi. >> I talked to my open about the allure of object storage historically, you know, the simplicity of the get put syntax, but what about performance? Are you able to deliver performance that's comparable to other storage formats? >> Oh yeah, absolutely, and we've got the performance numbers on the site to back that up, but I forgot to answer something earlier, right, you said that immutability is a feature and I want to make it very clear that it is a feature but it's an API request. Okay, so when you're talking about gets and puts and so forth, you know, the comment you made earlier about being 80% more cost effective or 80% less expensive, you know, that API call, right, is typically something that the other folks charge for, right, and I think we used the metaphor earlier about the refrigerator, but I'll use a different metaphor today, right? You can think of cloud storage as a magical coffee cup, right? It gets as big as you want to store as much coffee as you want and the coffee's always warm, right? And when you want to take a sip, there's no charge, you want to, you know, pop the lid and see how much coffee is in there, no charge, and that's an important thing, because when you're talking about millions or billions of objects, and you want to get a list of those objects, or you want to get the status of the immutable settings for those objects, anywhere else it's going to cost you money to look at your data, with Wasabi, no additional charge and that's part of the thing that sets us apart. >> Excellent, so thank you for that. So, you mentioned some partners before, how do partners fit into the Wasabi story? Where do you stop? Where do they pick up? You know, what do they bring? Can you give us maybe, a paint a picture for us example, or two? >> Sure, so, again, we just do storage, right, that is our sole purpose in life is to, you know, to safely and securely store our customer's data. And so they're working with their application vendors, whether it's, you know, active archive, backup and recovery, IOT, surveillance, media and entertainment workflows, right, those systems already know how to manage the data, manage the metadata, they just need some place to keep the data that is being worked on, being stored and so forth. Right, so just like, you know, plugging in a flash drive on your laptop, right, you literally can plug in Wasabi as long as your applications support the API, getting started is incredibly easy, right, we offer a 30-day trial, one terabyte, and most folks find that within, you know, probably a few hours of their POC, right, it's giving them everything they need in terms of performance, in terms of accessibility, in terms of sovereignty, I'm guessing you talked to, you know, Dave Friend earlier about data sovereignty, right? We're global company, right, so there's got to be probably, you know, wherever you are in the world some place that will satisfy your sovereignty requirements, as well as your compliance requirements. >> Yeah, we did talk about sovereignty, Drew, this is really, what's interesting to me, I'm a bit of a industry historian, when I look back to the early days of cloud, I remember the large storage companies, you know, their CEOs would say, we're going to have an answer for the cloud and they would go out, and for instance, I know one bought competitor of Carbonite, and then couldn't figure out what to do with it, they couldn't figure out how to compete with the cloud in part, because they were afraid it was going to cannibalize their existing business, I think another part is because they just didn't have that imagination to develop an architecture that in a business model that could scale to see that you guys have done that is I love it because it brings competition, it brings innovation and it helps lower clients cost and solve really nagging problems. Like, you know, ransomware, of mutability and recovery, I'll give you the last word, Drew. >> Yeah, you're absolutely right. You know, the on-prem vendors, they're not going to go away anytime soon, right, there's always going to be a need for, you know, incredibly low latency, high bandwidth, you know, but, you know, not all data's hot all the time and by hot, I mean, you know, extremely hot, you know, let's take, you know, real time analytics for, maybe facial recognition, right, that requires sub-millisecond type of processing. But once you've done that work, right, you want to store that data for a long, long time, and you're going to want to also tap back into it later, so, you know, other folks are telling you that, you know, you can go to these like, you know, cold glacial type of tiered storage, yeah, don't believe the hype, you're still going to pay way more for that than you would with just a Wasabi-like hot cloud storage system. And, you know, we don't compete with our partners, right? We compliment, you know, what they're bringing to market in terms of the software vendors, in terms of the hardware vendors, right, we're a beautiful component for that hybrid cloud architecture. And I think folks are gravitating towards that, I think the cloud is kind of hitting a new gear if you will, in terms of adoption and recognition for the security that they can achieve with it. >> All right, Drew, thank you for that, definitely we see the momentum, in a moment, Drew and I will be back to get the customer perspective with Kevin Warenda, who's the Director of Information technology services at The Hotchkiss School, keep it right there. >> Hey, I'm Nate, and we wrote this song about ransomware to educate people, people like Brenda. >> Oh, God, I'm so sorry. We know you are, but Brenda, you're not alone, this hasn't just happened to you. >> No! ♪ Colonial Oil Pipeline had a guy ♪ ♪ who didn't change his password ♪ ♪ That sucks ♪ ♪ His password leaked, the data was breached ♪ ♪ And it cost his company 4 million bucks ♪ ♪ A fake update was sent to people ♪ ♪ Working for the meat company JBS ♪ ♪ That's pretty clever ♪ ♪ Instead of getting new features, they got hacked ♪ ♪ And had to pay the largest crypto ransom ever ♪ ♪ And 20 billion dollars, billion with a b ♪ ♪ Have been paid by companies in healthcare ♪ ♪ If you wonder buy your premium keeps going ♪ ♪ Up, up, up, up, up ♪ ♪ Now you're aware ♪ ♪ And now the hackers they are gettin' cocky ♪ ♪ When they lock your data ♪ ♪ You know, it has gotten so bad ♪ ♪ That they demand all of your money and it gets worse ♪ ♪ They go and the trouble with the Facebook ad ♪ ♪ Next time, something seems too good to be true ♪ ♪ Like a free trip to Asia! ♪ ♪ Just check first and I'll help before you ♪ ♪ Think before you click ♪ ♪ Don't get fooled by this ♪ ♪ Who isn't old enough to drive to school ♪ ♪ Take it from me, the director of IT ♪ ♪ Don't click on that email from a prince in Nairobi ♪ ♪ Because he's not really a prince ♪ ♪ Now our data's locked up on our screen ♪ ♪ Controlled by a kid who's just fifteen ♪ ♪ And he's using our money to buy a Ferrari ♪ >> It's a pretty sweet car. ♪ A kid without facial hair, who lives with his mom ♪ ♪ To learn more about this go to wasabi.com ♪ >> Hey, don't do that. ♪ Cause if we had Wasabi's immutability ♪ >> You going to ruin this for me! ♪ This fifteen-year-old wouldn't have on me ♪ (gentle music) >> Drew and I are pleased to welcome Kevin Warenda, who's the Director of Information Technology Services at The Hotchkiss School, a very prestigious and well respected boarding school in the beautiful Northwest corner of Connecticut, hello, Kevin. >> Hello, it's nice to be here, thanks for having me. >> Yeah, you bet. Hey, tell us a little bit more about The Hotchkiss School and your role. >> Sure, The Hotchkiss School is an independent boarding school, grades nine through 12, as you said, very prestigious and in an absolutely beautiful location on the deepest freshwater lake in Connecticut, we have 500 acre main campus and a 200 acre farm down the street. My role as the Director of Information Technology Services, essentially to oversee all of the technology that supports the school operations, academics, sports, everything we do on campus. >> Yeah, and you've had a very strong history in the educational field, you know, from that lens, what's the unique, you know, or if not unique, but the pressing security challenge that's top of mind for you? >> I think that it's clear that educational institutions are a target these days, especially for ransomware. We have a lot of data that can be used by threat actors and schools are often underfunded in the area of IT security, IT in general sometimes, so, I think threat actors often see us as easy targets or at least worthwhile to try to get into. >> Because specifically you are potentially spread thin, underfunded, you got students, you got teachers, so there really are some, are there any specific data privacy concerns as well around student privacy or regulations that you can speak to? >> Certainly, because of the fact that we're an independent boarding school, we operate things like even a health center, so, data privacy regulations across the board in terms of just student data rights and FERPA, some of our students are under 18, so, data privacy laws such as COPPA apply, HIPAA can apply, we have PCI regulations with many of our financial transactions, whether it be fundraising through alumni development, or even just accepting the revenue for tuition so, it's a unique place to be, again, we operate very much like a college would, right, we have all the trappings of a private college in terms of all the operations we do and that's what I love most about working in education is that it's all the industries combined in many ways. >> Very cool. So let's talk about some of the defense strategies from a practitioner point of view, then I want to bring in Drew to the conversation so what are the best practice and the right strategies from your standpoint of defending your data? >> Well, we take a defense in-depth approach, so we layer multiple technologies on top of each other to make sure that no single failure is a key to getting beyond those defenses, we also keep it simple, you know, I think there's some core things that all organizations need to do these days in including, you know, vulnerability scanning, patching , using multifactor authentication, and having really excellent backups in case something does happen. >> Drew, are you seeing any similar patterns across other industries or customers? I mean, I know we're talking about some uniqueness in the education market, but what can we learn from other adjacent industries? >> Yeah, you know, Kevin is spot on and I love hearing what he's doing, going back to our prior conversation about Zero Trust, right, that defense in-depth approach is beautifully aligned, right, with the Zero Trust approach, especially things like multifactor authentication, always shocked at how few folks are applying that very, very simple technology and across the board, right? I mean, Kevin is referring to, you know, financial industry, healthcare industry, even, you know, the security and police, right, they need to make sure that the data that they're keeping, evidence, right, is secure and immutable, right, because that's evidence. >> Well, Kevin, paint a picture for us, if you would. So, you were primarily on-prem looking at potentially, you know, using more cloud, you were a VMware shop, but tell us, paint a picture of your environment, kind of the applications that you support and the kind of, I want to get to the before and the after Wasabi, but start with kind of where you came from. >> Sure, well, I came to The Hotchkiss School about seven years ago and I had come most recently from public K12 and municipal, so again, not a lot of funding for IT in general, security, or infrastructure in general, so Nutanix was actually a hyperconverged solution that I implemented at my previous position. So when I came to Hotchkiss and found mostly on-prem workloads, everything from the student information system to the card access system that students would use, financial systems, they were almost all on premise, but there were some new SaaS solutions coming in play, we had also taken some time to do some business continuity, planning, you know, in the event of some kind of issue, I don't think we were thinking about the pandemic at the time, but certainly it helped prepare us for that, so, as different workloads were moved off to hosted or cloud-based, we didn't really need as much of the on-premise compute and storage as we had, and it was time to retire that cluster. And so I brought the experience I had with Nutanix with me, and we consolidated all that into a hyper-converged platform, running Nutanix AHV, which allowed us to get rid of all the cost of the VMware licensing as well and it is an easier platform to manage, especially for small IT shops like ours. >> Yeah, AHV is the Acropolis hypervisor and so you migrated off of VMware avoiding the VTax avoidance, that's a common theme among Nutanix customers and now, did you consider moving into AWS? You know, what was the catalyst to consider Wasabi as part of your defense strategy? >> We were looking at cloud storage options and they were just all so expensive, especially in egress fees to get data back out, Wasabi became across our desks and it was such a low barrier to entry to sign up for a trial and get, you know, terabyte for a month and then it was, you know, $6 a month for terabyte. After that, I said, we can try this out in a very low stakes way to see how this works for us. And there was a couple things we were trying to solve at the time, it wasn't just a place to put backup, but we also needed a place to have some files that might serve to some degree as a content delivery network, you know, some of our software applications that are deployed through our mobile device management needed a place that was accessible on the internet that they could be stored as well. So we were testing it for a couple different scenarios and it worked great, you know, performance wise, fast, security wise, it has all the features of S3 compliance that works with Nutanix and anyone who's familiar with S3 permissions can apply them very easily and then there was no egress fees, we can pull data down, put data up at will, and it's not costing as any extra, which is excellent because especially in education, we need fixed costs, we need to know what we're going to spend over a year before we spend it and not be hit with, you know, bills for egress or because our workload or our data storage footprint grew tremendously, we need that, we can't have the variability that the cloud providers would give us. >> So Kevin, you explained you're hypersensitive about security and privacy for obvious reasons that we discussed, were you concerned about doing business with a company with a funny name? Was it the trial that got you through that knothole? How did you address those concerns as an IT practitioner? >> Yeah, anytime we adopt anything, we go through a risk review. So we did our homework and we checked the funny name really means nothing, there's lots of companies with funny names, I think we don't go based on the name necessarily, but we did go based on the history, understanding, you know, who started the company, where it came from, and really looking into the technology and understanding that the value proposition, the ability to provide that lower cost is based specifically on the technology in which it lays down data. So, having a legitimate, reasonable, you know, excuse as to why it's cheap, we weren't thinking, well, you know, you get what you pay for, it may be less expensive than alternatives, but it's not cheap, you know, it's reliable, and that was really our concern. So we did our homework for sure before even starting the trial, but then the trial certainly confirmed everything that we had learned. >> Yeah, thank you for that. Drew, explain the whole egress charge, we hear a lot about that, what do people need to know? >> First of all, it's not a funny name, it's a memorable name, Dave, just like theCUBE, let's be very clear about that, second of all, egress charges, so, you know, other storage providers charge you for every API call, right? Every get, every put, every list, everything, okay, it's part of their process, it's part of how they make money, it's part of how they cover the cost of all their other services, we don't do that. And I think, you know, as Kevin has pointed out, right, that's a huge differentiator because you're talking about a significant amount of money above and beyond what is the list price. In fact, I would tell you that most of the other storage providers, hyperscalers, you know, their list price, first of all, is, you know, far exceeding anything else in the industry, especially what we offer and then, right, their additional cost, the egress costs, the API requests can be two, three, 400% more on top of what you're paying per terabyte. >> So, you used a little coffee analogy earlier in our conversation, so here's what I'm imagining, like I have a lot of stuff, right? And I had to clear up my bar and I put some stuff in storage, you know, right down the street and I pay them monthly, I can't imagine having to pay them to go get my stuff, that's kind of the same thing here. >> Oh, that's a great metaphor, right? That storage locker, right? You know, can you imagine every time you want to open the door to that storage locker and look inside having to pay a fee? >> No, that would be annoying. >> Or, every time you pull into the yard and you want to put something in that storage locker, you have to pay an access fee to get to the yard, you have to pay a door opening fee, right, and then if you want to look and get an inventory of everything in there, you have to pay, and it's ridiculous, it's your data, it's your storage, it's your locker, you've already paid the annual fee, probably, 'cause they gave you a discount on that, so why shouldn't you have unfettered access to your data? That's what Wasabi does and I think as Kevin pointed out, right, that's what sets us completely apart from everybody else. >> Okay, good, that's helpful, it helps us understand how Wasabi's different. Kevin, I'm always interested when I talk to practitioners like yourself in learning what you do, you know, outside of the technology, what are you doing in terms of educating your community and making them more cyber aware? Do you have training for students and faculty to learn about security and ransomware protection, for example? >> Yes, cyber security awareness training is definitely one of the required things everyone should be doing in their organizations. And we do have a program that we use and we try to make it fun and engaging too, right, this is often the checking the box kind of activity, insurance companies require it, but we want to make it something that people want to do and want to engage with so, even last year, I think we did one around the holidays and kind of pointed out the kinds of scams they may expect in their personal life about, you know, shipping of orders and time for the holidays and things like that, so it wasn't just about protecting our school data, it's about the fact that, you know, protecting their information is something do in all aspects of your life, especially now that the folks are working hybrid often working from home with equipment from the school, the stakes are much higher and people have a lot of our data at home and so knowing how to protect that is important, so we definitely run those programs in a way that we want to be engaging and fun and memorable so that when they do encounter those things, especially email threats, they know how to handle them. >> So when you say fun, it's like you come up with an example that we can laugh at until, of course, we click on that bad link, but I'm sure you can come up with a lot of interesting and engaging examples, is that what you're talking about, about having fun? >> Yeah, I mean, sometimes they are kind of choose your own adventure type stories, you know, they stop as they run, so they're telling a story and they stop and you have to answer questions along the way to keep going, so, you're not just watching a video, you're engaged with the story of the topic, yeah, and that's what I think is memorable about it, but it's also, that's what makes it fun, you're not just watching some talking head saying, you know, to avoid shortened URLs or to check, to make sure you know the sender of the email, no, you're engaged in a real life scenario story that you're kind of following and making choices along the way and finding out was that the right choice to make or maybe not? So, that's where I think the learning comes in. >> Excellent. Okay, gentlemen, thanks so much, appreciate your time, Kevin, Drew, awesome having you in theCUBE. >> My pleasure, thank you. >> Yeah, great to be here, thanks. >> Okay, in a moment, I'll give you some closing thoughts on the changing world of data protection and the evolution of cloud object storage, you're watching theCUBE, the leader in high tech enterprise coverage. >> Announcer: Some things just don't make sense, like showing up a little too early for the big game. >> How early are we? >> Couple months. Popcorn? >> Announcer: On and off season, the Red Sox cover their bases with affordable, best in class cloud storage. >> These are pretty good seats. >> Hey, have you guys seen the line from the bathroom? >> Announcer: Wasabi Hot Cloud Storage, it just makes sense. >> You don't think they make these in left hand, do you? >> We learned today how a serial entrepreneur, along with his co-founder saw the opportunity to tap into the virtually limitless scale of the cloud and dramatically reduce the cost of storing data while at the same time, protecting against ransomware attacks and other data exposures with simple, fast storage, immutability, air gaps, and solid operational processes, let's not forget about that, okay? People and processes are critical and if you can point your people at more strategic initiatives and tasks rather than wrestling with infrastructure, you can accelerate your process redesign and support of digital transformations. Now, if you want to learn more about immutability and Object Block, click on the Wasabi resource button on this page, or go to wasabi.com/objectblock. Thanks for watching Secure Storage Hot Takes made possible by Wasabi. This is Dave Vellante for theCUBE, the leader in enterprise and emerging tech coverage, well, see you next time. (gentle upbeat music)
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and secure solution on the market. the speed with which you and I want to get your perspectives but applied to cloud storage is, you know, you about data sovereignty. one is, you know, if you're and the elimination of and every country, you know, and how do you think in the cloud, as opposed to, you know, In addition to which, you know, you don't want to be wasting your time money to buy a Ferrari ♪ hey Drew, good to see you again, Dave, great to be the pandemic, Zero Trust, but you know, done properly and using some of the best, you know, you could talk a little bit and, you know, put in your private keys, not having to run, you know, and the best part is from vine to vine, you know, and so forth, you know, the Excellent, so thank you for that. and most folks find that within, you know, to see that you guys have done that to be a need for, you know, All right, Drew, thank you for that, Hey, I'm Nate, and we wrote We know you are, but this go to wasabi.com ♪ ♪ Cause if we had Wasabi's immutability ♪ in the beautiful Northwest Hello, it's nice to be Yeah, you bet. that supports the school in the area of IT security, in terms of all the operations we do and the right strategies to do these days in including, you know, and across the board, right? kind of the applications that you support planning, you know, in the and then it was, you know, and really looking into the technology Yeah, thank you for that. And I think, you know, as you know, right down the and then if you want to in learning what you do, you know, it's about the fact that, you know, and you have to answer awesome having you in theCUBE. and the evolution of cloud object storage, like showing up a little the Red Sox cover their it just makes sense. and if you can point your people
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Dustin Albertson & Drew Schlussel | VeeamON 2022
>>Welcome back to VMO 2022. We're in the home stretch. Now, Dave ante for Dave Nicholson, and we're excited to have drew Schlissel on he's the director of product marketing at wasabi, and he is joined by Dustin Albertson, the manager of cloud and application alliances, product, product management at Veeam software. Dustin, did I get that right? You got it right. All right. You're gonna explain all those little titles in a moment. So wasabi is a company cool name, but you may not know much about them drew. What does wasabi do? >>We do cloud storage, plain and simple. It is the one thing we do extremely well. It's S3 compatible, and it covers a broad range of use cases, right? Primarily we work with Veeam on backup and recovery, and >>We're gonna get into that. But when we, what there's a lot of people do cloud storage, a lot of people do object store. What makes you wasabi unique >>Simplicity, predictability performance security, right? Predictability. Let's talk about price, right? That's the thing that gets people's attention, right? Oh, sure. Okay. You can look at it. One of two ways. It's either one fit the price of all the hyperscalers, significant difference there, or right. For fundamentally the same price. You get five times more storage, which makes a huge difference, especially in the backup space. When you want to have a lot of backups, right. Folks would prefer to have months of backups as opposed to days or weeks. Right? >>How do you, how do you do that? Because, because there's, you know, maybe >>It sounds like magic, doesn't >>It? Yeah. Yeah. I mean, you know, look at us, we've all been around the block quite a few times and we know that the bits and the bites and the bolts are all basically the same. What are you doing to get that level of? >>I can't tell you >>Secret's secret. It's secret. >>Look, it, it doesn't have to be that expensive. Okay. Now granted, there's some things obviously we do that are proprietary and different from, >>Well, like stealing electricity from your neighbor or something. I mean, what, >>You just run a cord over a >>Absolutely that's one way to cut down on price. But because we are so focused on just the storage, right. And our founders, you know, the gentleman who founded Carbonite, no a thing or two about storage. Sure. Right. We have a very highly optimized stack, very efficient. You know, you guys know what raw to usable story is. Right? You've gone through that TCO analysis before, and we're highly efficient in how we use the raw storage. And we pass that price on to our customers. Right. We believe that a low price cloud storage, right? One tier always hot, always available. It gives our customers the ability to spend their money in other places. Right. >>Well, and, and there's a price umbrella that the public cloud guys have is kind of a gift that they've given you. Hey, look at Amazon's operating profits last quarter. It was 35%. Those are like Oracle operating margins. Not that I, we don't know what your operating margins are, but I I've followed David friend's career for a long, long time. He's got good nose for business. But so Dustin, when you, when you hear drew talk about the ability to retain that much data, what does that mean for Veeam customers? >>So the primary thing for Veeam customers is the ease of use. I would say, you know, the, the performance and things like that are all nice, right? They're, they're important. But primarily what I see is people say how easy it is to use and how easy it is to price. Now, the objective, you know, the alternative is you go to another cloud provider and you say, well, how much will this cost me per month? You really have to underst yes, you really have to understand object storage, how Veeam works, how we're moving data, all the API calls, all of that to really kind of correlate out a guesstimate of what your price would be per month. You know, with LASA it's, it's a flat fee it's per terabyte. You know what it is gonna be? That's it? There's no API charges. There's no egres. So the customers really love that. Ease of use this become one of the most popular endpoints for object storage for our customers. >>Imagine this, right? You go to best buy and you buy a refrigerator and you bring it home and you stock it with all your favorite drinks and snacks. Okay. You on game day, you go and you open the fridge and you hear a sound Bing. And it's your phone and it's your credit card company telling you that you've been charged a door opening fee. Okay. And then you grab a beer out of that fridge, Bing, Bing, and you hear another ring and now you're getting a beer extraction fee. Okay. Now I want to be fair to, you know, all the sponsors here, but okay. With wasabi, you can open that door. You could stand there. You can air condition, the whole house. You can take a beer out and put a beer back or whatever your favorite beverage is. And you're not gonna hear that noise. Okay. Very straightforward. Like in, in geometry class, right? The slope of a line Y equals MX plus B B equals zero. Okay. Well, >>Whoa. Well, you had me at free beer. You didn't, >>You don't, but you understand why? >>Why would you, you don't need to go see >>To open your fridge and take out a beverage, take out a snack. Okay. That's the predictable part of wasabi. That's what's resonating so strongly with folks where everything else is in this world. Unpredictable. >>So ease, simplicity. Maybe the answer to that is, well, there's all this other stuff in the cloud. I can just, it's convenient for me. It's right there. So how do you address that convenience factor? All these other services, you know, that I can get streaming and machine learning and all that other great stuff. How do you address that? >>Sometimes all you need is storage. Okay. That no, it that's yet put, okay. That's beauty of wasabi. We're not trying to be everything to everyone. We're trying to be one thing executed very well for a, a specific set of users and use cases. >>I may be a little objective here, but I, I, you know, I've grown up with you guys, right? You, you, you were one of the first partners that I started working with and, and, you know, I've seen you kind of grow, but one of the things I think that you've done a real good job at is, is like you say, sticking to your, your lanes, you know, just going after use cases that just need data. Right. I don't need to get into the AI or the analytics or all of this. We just do this and do it well. And, and people have resonated with that. Right? Yeah. >>So big topic here of course is ransomware. Yeah. 3, 2 11, 0. What is that? What are the threes? The twos, the ones >>That's you, you gotta explain that one. Okay. >>So forever we had the 3, 2, 1 rule, right? Like three copies of data, two different, two different copies, two different media types. Yeah. One offsite. And then one is, is testing. And then zero now is, is validation. BA basically reuse that data. Make sure that you're testing it because if you're not, if you're following through two one, and you're not actually testing your data, is it really good? You don't know. You're just, you may have bad copies spread out all over the place. So one of the things where wasabi shines is is that they don't have these E risk charges. They don't have these API charges. So you can test that data. You can, after you send a backup up there, restore it somewhere else and validate that it works and then get rid of it. And it's still sitting up there in BAA. >>So you're not trying to balance your activities and your operational requirements with your, with your bill. Correct. You're not getting yelled at, by the, the controller at the end of the month. >>You're unconstrained. Yeah. Right. And I think also imutability comes into play. Correct. As well. >>Talk about >>That. Right. So, you know, we heard this morning in the keynote, right? That backup data sets are, you know, one of the main attack vectors, right. For cyber criminals. And it makes sense, right. They take down your primary systems and they control your backup systems. They've got you. You have no choice, but to pay that ransom. Okay. So mutability, that means that your backups are untouchable, your root user, your admins, the folks at wasabi, the folks at Veeam, nobody can alter that data period. End of story. Okay. That saves you from yourself that saves you from the hackers, right? I mean the most disturbing story I've read about cyber warfare right now is that people are getting bribe offers from these cyber gangs. And they're just, you know, for a couple of Bitcoin handing over the keys to the kingdom with imutability, you're actually safe from that scenario. >>So that's a service, correct? >>No, it's a feature. >>Okay. So can I turn it off? >>Yeah. You don't have to use it. >>No. Can I, after I've, after I've turned it on, can I turn it off? >>Oh, it's up to you. I mean, why don't you talk about >>That? Yeah. Yeah. So it's, it's an API. So if let's say you send some backups up there today and you set it for two weeks and you decide today. Oh, I made a mistake. I wanna turn it off. You can't turn it off. Yeah. >>Okay. So as long as you set that policy, it's, it's a big warning, right? You can't undo this. Correct. Okay. So even if I come, come to jump to the admin with a bunch of Bitcoin yep. He or she can't undo, right? >>Nope. That's right. And you can set it for two weeks, two months, two years. Right. You can use it to secure your backups. Yep. Right. You can also use that same feature in compliance situations. Right. Regulatory environments, where you've gotta retain customer data for, you know, 5, 7, 10 years. Right. By using that imutability feature, you guarantee the integrity of that data for whatever period you set. >>And it's a feature it's not a paid for service. Is that right? >>It is included as part of the service. >>Okay. So I don't >>Free beer and free meat. >>I think I'm correct that some, some competitors you're paying for that service. So if you turn it off, there's a, if you don't stop paying, there's a, there's a theory. They could turn it off on you. They will warn you. >>Sure. But >>That says to me that somebody could be tempted by a few Bitcoin. >>That's not a mutable. Well's >>Notable. I agree. Yeah. Yeah. Yeah. >>Well, and, and there is a charge to use it in other places because it's an API request. Right. It's an action. It's opening the fridge. >>It's like texting. Yes. Maybe a charge. >>Yeah. I remember. I remember those days. Was it 10 cents? A 10 cents a message or something Telegraph. >>Yeah. >>Yeah. >>Yeah. You still get those messages. Right? Text, text fees may apply. I'm like really? Okay. So tell me more about, so you got me. I'm sold. Okay. I've I've David friends got good job. Got cred, got credibility. Okay. But I have some other questions. Like where's my data. You guys running your own data centers. What's your global footprint. How do you deal with data sovereignty? All that stuff. >>So right now, oh boy. Now I'm on the spot. I wanna say 11 locations around the world. It's our gear. We're running it in concert with folks who are helping us host that system. Right. But we have complete control of course, over our systems. We're everywhere. Right? Just open, let's see. Toronto Frankfurt, Paris, London, Sydney just spun up in the last week. We've got Singapore coming online. I think in the next two weeks. Two >>In Japan. >>Yep. Two in Japan, multiple locations in the United States. So in terms of sovereignty, right, as long as folks are keeping it within, you know, their, their physical boundaries, not a problem. And if folks want to use, you know, other locations in other countries, great. We can support that as well. >>So you got momentum as a business. I mean, that's pretty clear. Yeah. Just from the discussions I've had with, with folks like David, and obviously you you're excited about this, where's it coming from? Is it really that, that price factor that's driving people to you? Is it Dustin said simplicity. I mean, where are you seeing the momentum geographies? Where is it? Where's the action. >>I I'll say, you know, from my point of view, it's, it's been a combination of all that, right? It, it's simple. It's easy to use a, like a user can, any user who's not cloud friendly, right. Can log in and create one. It's a simple portal to create a bucket and then start sending stuff off site. But also they've, they've kind of, they reminded me of a younger Veeam, like when they first started, because they went after the channel and they went and started these partner programs and, and MSP programs and things like that that have been really successful as far as one of the key markets is MSPs. Right? Because they, you know, want a cheap place to put this data. They don't wanna have to buy appliances. They don't wanna have to go to AWS and things like that. So this has been really appealing to >>Them. You know, it's interesting. So I have a, we have a partnership with a data company down in New York called enterprise technology research. We write a breaking analysis every week and we use a lot of their data. One of the things that popped up recently, maybe a year ago, OpenStack I'm like OpenStack. So we dug in like where's OpenStack and what it was was MSPs didn't want pay the VTax. Right. So they were rolling their own with, with open source and open stack. It was red hat services, blah, blah, blah. But it sounds like a similar dynamic, especially with the MSPs. >>I, so I think we've, I, I hate to use the, the metaphor, but I will. Right. There's a perfect storm happening, right. Especially in the last, what, two years. All right. The cloud has been gaining traction, but we've been around long enough to see the pendulum swinging. Right. Some folks went crazy for the cloud and then they got their bill and then they went crazy to get back out of the cloud. But now, you know, with distributed workforces, with the, you know, the, the constant attacks on their, their on-prem systems, right. The growth in cloud across the board has been phenomenal. I know you're a market watcher. Right. I know you guys are keeping close eyes. I saw your recent analysis on the cybersecurity firms. Right. It continues to grow. There's no question about it. We're we're on that wave. Right. And I think we've, you know, we're not, we're, we're, I don't know if it's the long board or the short little snappy board. Yes. We actually identify and, and, and went after the opportunity to partner with Veeam very early on, because it's the perfect work case work, work load. >>How long can you sustain that? And still resist the temptation to come out with some new shiny object to distract people? >>I >>Mean, what, what, what does that, what does that look like in terms of, as you look out in this laser focused yeah. Addressable market that you're going after now. >>So, you know, the best part about being here this week is having great conversations and, and talking to folks about what they're seeing in the marketplace and the different verticals. I don't think we've even scratched the surface of any of the verticals that we are working in today. Right. First and foremost, when it comes to backup and recovery, there's so much more opportunity with Veeam, right? Whether it's healthcare, manufacturing, logistics, analytics, backup of IML, you know, analysis, I think it's almost limitless, right. Data's growing what, 40, 80% year, over year, depending on who you ask. Right. Then the other things that we do, which maybe folks don't even know about, we have a burgeoning business in video surveillance, right. We're working with all the top partners in that sector. And the takeup is phenomenal because they are tweaking their technology to maintain a relatively small cash, right. OnPrem or in the central office. And then they're just kind of, you know, tearing that off to the cloud to have essentially a bottomless backup or archive of that footage. And they can do it at 4k. Here's the best part, right. When AK comes out, guess what, you know, that data set doubles in size. >>Right. But that's right in your zone. That's not stepping out that that's not stepping after that's that's classic leveraging. Good >>Answer. In other words. Yeah. Yeah. Thank you. >>I mean, if >>You're, if you're, if you're hitting singles and doubles all day long, right. Do you have to switch to be a power hitter and go for the fences and drop your batting average down, but hope that your slugging percentage goes up. I think you keep hitting singles doubles, you know, in triples, >>A lot of people on Sandhill road or, you know, at the bar at the Rosewood would disagree with you. Wow. And so I, I appreciate the discipline. >>Yeah. And it's true. And, and as we know, the industry is littered with a lot of those names that just didn't didn't make it >>Let's stay positive, you know? >>Okay. No he's saying yeah, no, no. A lot of guys at sand hill road would say, no, you gotta go for it. Yeah. You gotta, you gotta forget these singles. We want, >>Yeah. We need home runs gotta be >>Shiny. Well, I mean, look at Vema as a, as a, as an example right. Of a disciplined approach. Right. Exactly. To, to a space that they have steadily grown. I mean, congratulations. Right. You guys have been identified by IDC, right. Is essentially, you know, co number ones. And I expect that to be the number one in the market. Right. I think, you know, David friend clearly has provided excellent guidance, right. To steer the company that way. And I'm just really happy >>To be about that. Oh. And the Tam is data. Right. And you're, you're just another node on the data universe. Right. Which is, that's what you want. You want, you don't necessarily wanna move it around. Yeah. If you don't have to. >>It is interesting though. I mean, we, we are seeing more and more analysts identifying with Sabi as like the fourth player. Yeah. Which is pretty cool. Right. And I also heard it from some good sources this week that let's say one of the hyperscalers has, you know, started to yeah. Have conversations about us. Let's just >>Leave it. That's good. It means you're bothering people. Yeah. Said, all right, guys, we gotta go. Thanks so much for coming on the queue. Thank you. Great to have you. That was easy. Thank you. Appreciate it. Very welcome. All right. Keep it right there. We'll be back to wrap up day one from VMO in 2022, right back.
SUMMARY :
is a company cool name, but you may not know much about them drew. It is the one thing we do extremely What makes you wasabi unique When you want to have a lot What are you doing to get that level of? It's secret. Look, it, it doesn't have to be that expensive. I mean, what, And our founders, you know, the gentleman who founded Carbonite, talk about the ability to retain that much data, what does that mean for Veeam customers? the objective, you know, the alternative is you go to another cloud provider and you say, You go to best buy and you buy a refrigerator and you bring it home and you stock You didn't, That's the predictable part of wasabi. So how do you address that convenience factor? Sometimes all you need is storage. I may be a little objective here, but I, I, you know, I've grown up with you guys, What are the threes? Okay. So you can test that data. So you're not trying to balance your activities and your operational requirements with your, And I think also imutability comes into play. And they're just, you know, for a couple of Bitcoin handing over the keys to the kingdom with imutability, I mean, why don't you talk about So if let's say you send some backups up there today and you set it So even if I come, come to jump to the admin with a bunch of Bitcoin yep. data for, you know, 5, 7, 10 years. And it's a feature it's not a paid for service. So if you turn it off, there's a, if you don't stop paying, there's a, there's a theory. That's not a mutable. It's opening the fridge. It's like texting. I remember those days. So tell me more about, so you got me. Now I'm on the spot. in terms of sovereignty, right, as long as folks are keeping it within, you know, their, with folks like David, and obviously you you're excited about this, where's it I I'll say, you know, from my point of view, it's, it's been a combination of all that, right? One of the things that popped up recently, maybe a year ago, OpenStack I'm And I think we've, you know, we're not, we're, we're, Mean, what, what, what does that, what does that look like in terms of, as you look out in this laser focused of, you know, tearing that off to the cloud to have essentially a bottomless backup or That's not stepping out that that's not stepping after that's that's classic Thank you. I think you keep hitting singles doubles, you know, in triples, A lot of people on Sandhill road or, you know, at the bar at the Rosewood would disagree with you. And, and as we know, the industry is littered with a lot of those You gotta, you gotta forget these singles. I think, you know, David friend clearly You want, you don't necessarily wanna move it around. of the hyperscalers has, you know, started to yeah. Thanks so much for coming on the queue.
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Jason Thomas, Cole, Scott & Kissane | CUBEConversation, October, 2019
[Announcer] From the SiliconANGLE Media office in Boston, Massachusetts. It's the CUBE. Now, here's your host Dave Vellante. >> Hi everybody, welcome to this CUBE conversation. We're here again with Jason Thomas who is the CIO of Cole, Scott and Kissane, CSK, Law Firm in Florida. And we're going to talk tech a little bit and specifically going to focus a little bit on the infrastructure, architecture, some of the tools and products that Jason is using. How he is applying technology. Good to see you again, Jason. Thank you for coming on. >> Thank you. >> So we know about your law firm. Largest civil defense law firm in Florida. Very fast growing. You know, I think you said 400 plus attorneys, right? So, growing for the last three or four years from about 300 or so, right? So very fast growing, dynamic. Doing awesome, that's great. Congratulations. I want to talk about your infrastructure. So, paint us a picture of what your shop looks like. And we'll get into it. >> Yup, so I am very big on centralization. So, when I first arrived at the firm we had a lot of data sprawl is the best way to put it. You know, just kind of servers everywhere. Different offices. And I said the first thing we need to do is take all of this. We need to get everything in the data center. That's just going to make life much easier, as much as possible. So, at this point all we really see in any given office is a main controller and a print server. That's it. And, other than that, everything else is in the data center where we use Pure Storage on the back end for our SAN, for our high performance type applications. For our document management where we've moved or in the process of moving all of that to the Cloud. That's much more efficient that way. Sitting on an all FlashArrays is not, does not make sense as far as PDFs and word documents go you are not going to see the crush or data reduction there. And so, we've got that there so, we've got kind of a multi-layer strategy. Not to say that I'm paranoid, but I'm kind of paranoid when it comes to data protection and data loss. And so we started as simple as our file servers, for example, we have shadow copies enabled. That's the simplest, it's free. So, if someone deletes a random file or something, rather than going to our, we don't even have to go to our backup system. We just take a look, some snapshots, go back and restore that. If it's, you know, something simple like that. That way, even if we wanted to let an end user restore a file, we could, but we handle that. >> So it's not self-serve. >> Yeah, it's not self-serve but we do it for them. But, it's a basic tech can do that. You don't have to call the system admin to handle that. Anything further than that, then yeah, we go to the backups and then part of our backup... Our next step in our backup strategy, we are a Rubrik shop, so we have a brick, a brick as they call it in our data, in our backup data center. We have another data center just for backups. So, that all gets stored. The Rubrik, it's completely immutable, and it's got decent retention on that. So... >> Did you bring in RubriK, or was it there? >> I brought in Rubrik, yeah. >> OK, why did you bring in Rubrik? >> We were using, and you had mentioned earlier in the segment, when we started out, we were much smaller than we were years ago. We were using a product that was probably geared more towards SMB, and we needed something a little more enterprise. So, we brought in Rubrik a couple of years ago. >> OK. >> And we've done some, we haven't had to use it, thankfully haven't had to use it much. It's there and we do obviously do testing on it on a regular basis. I have spun up a VM on it which is awesome that I might personally ruined a VM myself it wouldn't boot But luckily it was a test VM so I was able to spin one up there. So it works as advertised. It's awesome, very fast. And then we've also got another data center outside the state of Florida where we have another, basically, it's basically a replica or duplicate of what we have in our main data center and we replicate Pure to Pure. We have another Pure Storage unit in that data center and we use their replication technology and snap-shotting to put everything there as well. >> OK, and what about the network? What's that look like? >> So, we have, right now we have thirteen offices now and they're all on MPLS private network and we've got secondary and third internet connections for backup or internet in general. We're looking at some type of SD-WAN strategy, it means a lot of things to a lot of folks, but for us we like to kind of take advantage of those secondary and third connections and create our own kind of private network if we have an issue with the MPLS. >> And you're a VMware shop, right? >> Yup. >> And you're also, you put stuff in the Cloud. What's your Cloud provider? >> Yup, so, and then our kind of final layer in that, part of that strategy, is I did want to have the option and look in the future to put, to replicate to the Cloud, so I got in touch with Clumio, they're pretty new, new on the street, but the CEO and I know a few of the folks there from other industries and other places and I have a lot of trust in what they're doing. Basically, we are basically replicating all our servers to the AWS Cloud using Clumio, so it's... it integrates in the vCenter and basically sends all of the date up to the AWS cloud. And so, I get the same type of retention as a Rubrik. We get seven years retention, and it's immutable as well, so that's my, kind of my backup of the back up plan. In the future, who knows. We may not even need the DR site anymore. We may just go straight, if we need a failover, we just failover to AWS vCenter in the Cloud. We've got our Clumio backups there and we have the ability to spin up VMs there as well. >> So, okay. So you've got a VMware running on AWS. >> mm-hm >> And that's what you're using in Clumio to protect correct. And why Clumio and not Rubrik if you are a Rubrik shop? >> The management piece. The simplicity of the interface. It's...I like the way they manage everything for you, so you don't even need to have agents on the servers. You basically, it's under their account, you simply install a appliance locally in your environment, a virtual appliance, and they take care of the rest. And you're just presented with an interface, a GUI interface to do whatever, whether it is to do restores, or monitor, or check up on the indexing of the data. That's all, it's pretty simple. There's really not much to do. It's the simplicity of the solution that was really attractive and it's in my mind, it's a no brainer as far as cost and effectiveness. >> And, it's Pure SaaS model is my understanding, >> Pure SaaS. >> Correct? So you're not installing any hardware or >> Nope, no hardware. No agents. It's simply an integration into vCenter and you just let it do it's thing. And that's it. >> It's interesting, I mean you look at the history of SaaS. It kind of started with CRM, kind of went from CBL, to Salesforce, you had Exchange, went to Gmail, and then eventually Office 365. You saw ServiceNow actually took a while, they kind of disrupted BMC, but that took about, you know a decade. Workday was much faster, right? Workday took, who was it... PeopleSoft I guess was the main HR product. So do you feel like a backup is next, or sort of this hybrid world, this mix of sort of on-prem backup folks, and traditional backup and SaaS, or do you think like many of these other, not that these other companies go away, I mean Teradata's going to be doing still well. You have Snowflake disrupting them. But do you see the SaaS backup as something that's going to have legs? >> Yeah, because when you talk about Cloud, it's still, depending on what you want to do, putting your entire infrastructure on the Cloud, it, I mean, it's expensive. You, everyone is preaching Cloud, Cloud, Cloud, but you kind of have to look at it and say, okay, does it really make, from a cost perspective, it doesn't always make sense. It's very expensive to spend above the Azure or AWS. You know once, once you put all the storage and compute costs. But, things like backup, it totally makes sense, and honestly it's been going on at least a decade right, between Carbonite and Mozy and all these players >> Sure, right, and Endpoint. >> You know, so people have been doing it, I mean, Clumio, what they have done has just taken it to the Enterprise and they're taking advantage of different storage tiers in Amazon. I mean, it's not, there's nothing, there's nothing complex I would say, or they didn't come up with something amazing. They just figured, they took something and made... >> Don't tell that to the engineers (jovial laughter) >> I'm sure, listen guys, I'm sure there's a lot of complexity to the engineering behind it, but basically all they've done is put a nice interface on top of something, and they've taken all the complexity out of, you know, setting up your own AWS account. And managing all your buckets. And all that, you know. They're handling, taking care of all of that and doing it for you, basically. And how they do it, you know, I don't know. But definitely different storage tiers and mixes of that to make all of that happen. But they just make it super simple and super affordable, is the other piece. It's very affordable in my mind as opposed to other directions I could go with Cloud backup. >> Yeah, you've mentioned that a couple of times. First, it's amazing to me how, it's like you're compressing the innovation cycles and backup. I mean it was. It just feels like recently you were Cohesity, Rubrik, and raised hundreds of millions of dollars, and it was all about simplicity... >> Yup. >> And they, each of those companies, as I'm sure Veritas and Dell EMC, and Commvault. They all have Cloud plays, right, so I'm still trying to understand what's different about Clumio. It sounds like it's Pure SaaS, that's a different.. I mean you've mentioned cost a few times. Maybe add some color to that. >> They basically done, what they've done they've taken what Rubrik has done. So I'll back up to when I first look at Rubrik. Basically, the phone call that I got was "Hey man, I'm telling you this is like totally disruptive and it's going to blow you away." And I'm like "Dude. It's backups. You're not going to blow my mind. Give me a break." And he's like, "Just give me a chance." And I was like, "All right, all right. Come in and blow my mind." And literally I was like man, why didn't I think of this. >> It blew your mind. >> It blew my mind. (laughter) And I was like literally like... You put a web interface on top of the entire thing and you basically have to do nothing. It does all the indexing. It's like a search. If I want to search for a file, I just simply type the name of the file like I would in Google, and it just searches across. I don't have to know where it exists. I just need to know that it's there. And basically, what Clumio has done, they've just taken that and just put it into the Cloud. They've done this similar thing: they index all of your VMs, and then if I need to restore a file or search for something, I just type the name of the file and it says here's all of the hits that I got, what do you want to restore? You know, where as, I remember back in the day, or more like two years ago, if you needed to restore something, you kind of, okay, where was it? What was the location? What was the exact path? And you got to go D drive, and this folder and this folder. There's none of that anymore even. It's just they've even taken the work out of that so you don't even need... the same reason we went with Pure is you don't need a storage admin and you don't really need a backup admin, per se. You don't need a person spending a lot of time, or devoting a lot of time to the process. It just works. You don't need a babysitter is what it comes down to. So where as, you have one of these legacy type storage arrays or backup systems, you have to babysit it. Nobody has time to babysit that. >> So they've abstracted all of that complexity away and it's going to be interesting to see how the industry responds. It's like the NFL, this industry is a copycat industry, and so at the same time they have a big install base. And people don't generally like to migrate, right, off of something to something else. >> So here's, so what I'll say to that is, and that part stinks, no one likes to migrate off of anything but you're not really migrating off of anything. You don't really have to do much. You just pop something in, you just pop an appliance in, and it really takes care of the rest, like even with Rubrik and Clumio, once you pop that appliance in your environment, hardware or virtual, it integrates integrating into your vCenter environment and it knows what's in there and just asks you, "Hey, which of these do you want to back up; What kind of policy do you want on; how often do you want to backup?" And you just check a box, check boxes. >> So Clumio is not physical hardware? >> No, it's virtual. >> Virtual appliance. >> I think it's like does the management on-prem, it's kind of like a data mover of sorts. >> Today, it's just narrow, right? It's VMware on AWS. >> Correct. >> Presumably there's a road map there. >> I believe there's a road map for my understanding. I would have to think so. I'm not, I'm kind of Cloud agnostic as far as who the player is. Whether it's AWS, Azure, or TCP. But I have colleagues who, they're an Azure shop and that's what we do. And I get that, and so I would imagine, I understand that they probably have Azure and TCP on the road map. >> Well they raised a bunch of dough so I'm sure they've got a road map. >> They've got to do something with it, right. (jovial laughter) Because the backup is so simple, so there's not a lot of engineering. >> Okay. So you don't have a dedicated storage admin or backup admin. >> No. >> Did you used to? >> Before I got there, there was no SAN actually, so there was no storage, but yes, there was a lot of time spent on the backup piece. Managing the backups. Just monitoring it, make sure things were... a lot of time devoted to that. Now there's not a lot of time spent on that. >> And was it qualified people doing it or was it lawyers and paralegals doing the backup? >> Definitely lawyers. (jovial laughter) So yeah, it was our sys-admins. Now they worry about other stuff that's important. >> What do they worry about? How have you shifted that resource? >> A lot of our focus now is moving to exchange in the Cloud. Office 365. So there's quite a bit of work that goes into that, especially given our, some integrations that we have with our case management software and all that. So there's a lot time being devoted to that right now. So our plan is to move next year. >> Okay. So a lot of tactical stuff that you have to get done. >> Yup. >> Last question. I always love to ask this. Things that vendors do that drive you crazy, that you want to tell them "stop doing this?" >> There is not, everyone has a solution for something, and not everybody needs that solution for your one niche. I mean, you go to some of these conferences now and there's billions of vendors, well not billions, but there's just dozens and dozens of vendors and it's almost like some of them are just kind of monetizing that one little thing that I don't really need. So, backups. I need Cloud backups. Storage. I need storage. Outside of that, there's just... and the best way to put it is that I've talked to some colleagues and they're just going through what we like to call vendor fatigue. It's just continuous. It's just all of the time. Someone always has a solution for something. It's not that I don't want anybody to do something, but your solutions are just not for everybody. And it just doesn't work. >> Well the thing is that you're getting pitched all the time and you're experienced. So look at, tell me what it is, what it does, what it costs, and give me five minutes and I'll tell you if it fits my business or not. If it does, I'm going to want to know more. If it doesn't, hey, respect my time. >> Yeah. Usually it's for me, I'm approaching them, I'm approaching a vendor for a solution, not the other way around. If you're approaching me, I'm probably, yeah, I don't have time to answer every call or email. I try to. But usually it's me saying, "hey, we need something for this." And then every once in a while you'll get a Rubrik or Clumio or a Pure come around and well that looks cool. >> Now, is that going to blow your mind? >> Yeah, yeah. >> Yeah, sure. >> But then you find out. >> If it doesn't, then I owe you dinner. All right, all right. >> Then they blow your mind. And that happens. Remember, I'm not saying that doesn't happen. It's just very rare. >> Well a big part of this is that so much venture capital has poured into the tech business in the last ten years. And what do they do with that VC: they promote. They hire sales people. >> Yup. >> They hire go to market so they're under a lot of pressure and are churning through those guys. So they're calling guys like you, trying to get you in a headlock to buy something. It sounds like sometimes it's counter-productive. >> Yeah, I get it, and that's their job that they have to do. I have a policy, I try to answer every email, at least, "I can't" or "I'm not interested." At least that much. I try not to ignore folks, but sometimes it just doesn't work out. >> Good, well thank you for sharing all that insight, Jason. It's great to have you back on. >> Yeah, thank you. >> All right, welcome. All right, thank you for watching everybody. This is Dave Vellante from the CUBE. See you next time. (upbeat music)
SUMMARY :
It's the CUBE. Good to see you again, Jason. You know, I think you said 400 plus attorneys, And I said the first thing we need to do You don't have to call the system admin to handle that. and you had mentioned earlier in the segment, and we use their replication technology and snap-shotting it means a lot of things to a lot of folks, And you're also, you put stuff in the Cloud. and look in the future to put, to replicate to the Cloud, So you've got a VMware running on AWS. And why Clumio and not Rubrik if you are a Rubrik shop? so you don't even need to have agents on the servers. and you just let it do it's thing. I mean you look at the history of SaaS. it's still, depending on what you want to do, I mean, Clumio, what they have done has just taken it to the Enterprise and they've taken all the complexity out of, you know, It just feels like recently you were Cohesity, Rubrik, Maybe add some color to that. and it's going to blow you away." the same reason we went with Pure is you don't need and it's going to be interesting and so at the same time they have a big install base. and it really takes care of the rest, it's kind of like a data mover of sorts. Today, it's just narrow, right? And I get that, and so I would imagine, I understand so I'm sure they've got a road map. They've got to do something with it, right. a lot of time devoted to that. So yeah, it was our sys-admins. So there's a lot time being devoted to that right now. So a lot of tactical stuff that you have to get done. that you want to tell them "stop doing this?" I mean, you go to some of these conferences now and I'll tell you if it fits my business or not. I don't have time to answer every call or email. If it doesn't, then I owe you dinner. And that happens. And what do they do with that VC: trying to get you in a headlock to buy something. Yeah, I get it, and that's their job that they have to do. It's great to have you back on. All right, thank you for watching everybody.
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Wasabi Founder Heats Up Cloud Storage Market
>> Hi everyone, I'm Sam Kahane and you're watching theCUBE, on the ground, extremely excited for our segment here. Wasabi just launched last week on Wednesday. We have their co-founder and CEO with us here today on theCUBE. David, thank you for coming on today. >> Hey, nice to be here Sam. Thank you. >> So, unbelievably exciting. Can you tell the world about Wasabi? >> So if you know what Amazon S3 cloud storage is, you pretty much know what Wasabi is, except we're one-fifth the price and six-times as fast. (laughing) >> Incredible. So, you know, co-founder and CEO of Carbonite decided to start Wasabi. Tell us, why Wasabi? >> Why the name Wasabi? >> Well, the name as well. >> Cause it's hot. (laughing) My co-founder Jeff Flowers, who's one of the great technical geniuses I've ever met in my life, came to me about three years ago, with this paper design for a new storage architecture, and said, "I think we could do something that's going to be far faster and far more efficient in storage than what the cloud providers Google, Amazon and Microsoft are doing," and I said okay, "Well you should go check it out." So he left Carbonite, and we spent about a year doing design work, and eventually we ended up with this design that was so compelling to me that I decided it was time to jump on board, and join Jeff again, and this is this is the sixth company that we founded together since 1980. So we kind of know how to complete each other's sentences. It's been a winning combination, there's been quite a lot of successes there. >> So, I'd love to hear about the vision of Wasabi. >> My vision of Wasabi and cloud storage in general is that cloud storage ought to be like electricity or bandwidth, it should just be a commodity. Right now you have all these silly tiers, you have Coldline and Nearline and Standard and Glacier, and these artificial tiers that Amazon, Google and Microsoft have made to try to protect their high price spread. Wasabi is faster than the fastest of them and it's cheaper than the cheapest of them, so why do you need all these silly things in the middle? It's just like electricity, you go to plug your computer or your blender into the wall, you don't have three different plugs, one for great electricity, one for so-so electricity and one for crumby but cheap electricity, you know, you just have one. So one size fits almost all needs, and I think that's the way cloud storage is going to be as well. When we get to that, it'll be best man wins, right? The guy with the best performance and the lowest cost is going to win, and we feel we can compete in that environment. >> So a buzzword I've been hearing is 'immutable buckets', can you tell me about that? >> Yeah, so that's the one functional difference between Amazon S3 and Wasabi, otherwise Wasabi is completely 100% plug compatible with Amazon. You can unplug Amazon, plug in Wasabi and all your applications should work, and the other way around too. That's part of being a commodity, right? Your suppliers should be interchangeable. But, immutable buckets is something which really came from our Carbonite heritage. We know from Carbonite that most data loss is not due to failing disk drives and things like that today, it's stupid mistakes, you know people accidentally overwrite or delete a file? It's bugs in application software cause data to get overwritten or deleted. Then you get things like Wannacry, which come in, grabs all the data on your computer and encrypts it. So immutability means if you store data in an immutable bucket, it cannot be altered, and it cannot be deleted. It can't be deleted by you, it can't be deleted by us, and it certainly can't be deleted by a hacker or somebody breaking in from the outside. So, about 10 or 20 years ago, people invented something called the WORM tape, write-once-read-many, that was really one of the first forms of immutable digital storage. Once you put your data on there, that was it, when the tape is full, you take it off, put it in the drawer, and it's safe. That's not a very good system by today's standards, but we've built immutability into Wasabi, so that when you create a bucket in Wasabi, and for those people who don't know about object storage technology, a bucket is like a folder, and an object is like a file, when you create a bucket in Wasabi, you can flip a switch and you can say, "I want to make this bucket immutable for 10 years," let's say, and any time you go in and try to erase or alter any of the data that's been written, you just get an error message, which is what the wannabe virus would have gotten had it tried to encrypt that data. So the only downside of immutability is once you put something in there, you can't go in and clean it up. You're going to be stuck paying to store that data for a long time, but at our price of 0.39 cents per gigabyte per month, I don't think anybody would bother ever trying to clean it up anyway. You know, it's like when's a good time to go empty that U-Haul storage locker? Eh, I'll write another cheque for $40 and think about it next time. (laughing) >> So your tag-on is a hot storage? >> Hot storage, yeah. >> So you launched one week ago, on Wednesday. Tell us about that first week, how crazy was it? >> Well the only thing we did was some PR, so there were a number of articles that appeared about us, and we were expecting maybe 15, 20 companies would come sign up in the first week, do a free trial. But by 48 hours in, we were over 150, and by one more day we were at over 200. And we kind of had to shut down new sign-ups because it was just more than we could handle. We were just worried that we would get overwhelmed. Now we're trying to catch up, we just put more storage online in the last 24 hours, and now we're working through the stack of people. I don't know how many more have come in since then, but it's been a lot, so we're working through that now to give people their passcodes so that they can get on the system, hopefully by this time next week we'll be caught up. >> Well congratulations. >> Thanks, thanks! >> Any last words that you want to leave the people with about Wasabi? >> Well anytime you drop the price of anything by 80%, unexpected things are going to happen. When bandwidth suddenly got cheap, you got Netflix and movies over the internet and that kind of stuff, which people hadn't even dreamed about. I'll be really interested to see what people do with really cheap, fast storage. When you think about all these storage intensive apps like Pinterest, Instagram and things that involve videos and so forth, storage has got to be your biggest cost. And most of these apps are free, so the only revenue you're going to get is going to be advertising. I'll bet there are a lot of business models that just won't work at Amazon's prices, but drop those prices by 80%, and now suddenly you say, "Wow, this could be profitable." I'm not going to invent those apps, but I'm sure that some of the people who are signing up for Wasabi today are thinking about things that didn't work in the old regime, but with commodity cloud storage at these low prices, it starts to make sense. So we'll see, I think it's going to change the world. >> I hope so, and it's going to be exciting to watch. >> Yeah, it'll be fun. >> We'll need to catch up again soon and check back in on the growth. But David, thank you for coming on theCUBE tonight! >> You're welcome Sam, thank you. >> And CUBENation, thank you for watching. (Outro music)
SUMMARY :
David, thank you for coming on today. Hey, nice to be here Sam. Can you tell the world about Wasabi? So if you know what Amazon S3 cloud storage is, So, you know, co-founder and CEO of Carbonite and said, "I think we could do something that's going to be so why do you need all these silly things in the middle? so that when you create a bucket in Wasabi, So you launched one week ago, on Wednesday. and by one more day we were at over 200. but drop those prices by 80%, and now suddenly you say, But David, thank you for coming on theCUBE tonight! And CUBENation, thank you for watching.
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