Mohit Aron & Sanjay Poonen, Cohesity | Supercloud22
>>Hello. Welcome back to our super cloud 22 event. I'm John F host the cue with my co-host Dave ante. Extracting the signal from noise. We're proud to have two amazing cube alumnis here. We got Sanja Putin. Who's now the CEO of cohesive the emo Aaron who's the CTO. Co-founder also former CEO Cub alumni. The father of hyper-converged welcome back to the cube I endorsed the >>Cloud. Absolutely. Is the father. Great >>To see you guys. Thank thanks for coming on and perfect timing. The new job taking over that. The helm Mo it at cohesive big news, but part of super cloud, we wanna dig into it. Thanks for coming on. >>Thank you for having >>Us here. So first of all, we'll get into super before we get into the Supercloud. I want to just get the thoughts on the move Sanjay. We've been following your career since 2010. You've been a cube alumni from that point, we followed that your career. Why cohesive? Why now? >>Yeah, John David, thank you first and all for having us here, and it's great to be at your event. You know, when I left VMware last year, I took some time off just really primarily. I hadn't had a sabbatical in probably 18 years. I joined two boards, Phillips and sneak, and then, you know, started just invest and help entrepreneurs. Most of them were, you know, Indian Americans like me who were had great tech, were looking for the kind of go to market connections. And it was just a wonderful year to just de to unwind a bit. And along the, the way came CEO calls. And I'd asked myself, the question is the tech the best in the industry? Could you see value creation that was signi significant and you know, three, four months ago, Mohit and Carl Eschenbach and a few of the board members of cohesive called me and walk me through Mo's decision, which he'll talk about in a second. And we spent the last few months getting to know him, and he's everything you describe. He's not just the father of hyperconverge. And he wrote the Google file system, wicked smart, built a tech platform better than that second time. But we had to really kind of walk through the chemistry between us, which we did in long walks in, in, you know, discrete places so that people wouldn't find us in a Starbucks and start gossiping. So >>Why Sanjay? There you go. >>Actually, I should say it's a combination of two different decisions. The first one was to, for me to take a different role and I run the company as a CEO for, for nine years. And, you know, as a, as a technologist, I always like, you know, going deep into technology at the same time, the CEO duties require a lot of breadth, right? You're talking to customers, you're talking to partners, you're doing so much. And with the way we've been growing the with, you know, we've been fortunate, it was becoming hard to balance both. It's really also not fair to the company. Yeah. So I opted to do the depth job, you know, be the visionary, be the technologist. And that was the first decision to bring a CEO, a great CEO from outside. >>And I saw your video on the site. You said it was your decision. Yes. Go ahead. I have to ask you, cuz this is a real big transition for founders and you know, I have founder artists cuz everyone, you know, calls me that. But being the founder of a company, it's always hard to let go. I mean nine years as CEO, it's not like you had a, you had a great run. So this was it timing for you? Was it, was it a structural shift, like at super cloud, we're talking about a major shift that's happening right now in the industry. Was it a balance issue? Was it more if you wanted to get back in and in the tech >>Look, I, I also wanna answer, you know, why Sanja, but, but I'll address your question first. I always put the company first what's right for the company. Is it for me to start get stuck the co seat and try to juggle this depth and Brad simultaneously. I mean, I can stroke my ego a little bit there, but it's not good for the company. What's best for the company. You know, I'm a technologist. How about I oversee the technology part in partnership with so many great people I have in the company and I bring someone kick ass to be the CEO. And so then that was the second decision. Why Sanja when Sanjay, you know, is a very well known figure. He's managed billions of dollars of business in VMware. You know, been there, done that has, you know, some of the biggest, you know, people in the industry on his speed dial, you know, we were really fortunate to have someone like that, come in and accept the role of the CEO of cohesive. I think we can take the company to new Heights and I'm looking forward to my partnership with, with Sanja on this. >>It it's we, we called it the splash brothers and >>The, >>In the vernacular. It doesn't matter who gets the ball, whether it's step clay, we shoot. And I think if you look at some of the great partnerships, whether it was gates bomber, there, plenty of history of this, where a founder and a someone who was, it has to be complimentary skills. If I was a technologist myself and wanted to code we'd clash. Yeah. But I think this was really a match me in heaven because he, he can, I want him to keep innovating and building the best platform for today in the future. And our customers tell one customer told me, this is the best tech they've seen since VMware, 20 years ago, AWS, 10 years ago. And most recently this was a global 100 big customers. So I feel like this combination, now we have to show that it works. It's, you know, it's been three, four months. My getting to know him, you know, I'm day eight on the job, but I'm loving it. >>Well, it's a sluman model too. It's more modern example. You saw, he did it with Fred Ludy at service now. Yes. And, and of course at, at snowflake, yeah. And his book, you read his book. I dunno if you've read his book, amp it up, but app it up. And he says, I always you'll love this. Give great deference to the founder. Always show great respect. Right. And for good reason. So >>In fact, I mean you could talk to him, you actually met to >>Frank. I actually, you know, a month or so back, I actually had dinner with him in his ranch in Moana. And I posed the question. There was a number of CEOs that went there and I posed him the question. So Frank, you know, many of us, we grow being deaf guys, you know? And eventually when we take on the home of our CEO, we have to do breadth. How do you do it? And he's like, well, let me tell you, I was never a death guy. I'm a breath guy. >>I'm like, >>That's my answer. Yeah. >>So, so I >>Want the short story. So the day I got the job, I, I got a text from Frank and I said, what's your advice the first time CEO, three words, amp it up, >>Amp it up. Right? Yeah. >>And so you're always on brand, man. >>So you're an amazing operator. You've proven that time and time again at SAP, VMware, et cetera, you feel like now you, you, you wanna do both of those skills. You got the board and you got the operations cuz you look, you know, look at sloop when he's got Scarelli wherever he goes, he brings Scarelli with him as sort of the operator. How, how do you, how are you thinking >>About that? I mean it's early days, but yeah. Yeah. Small. I mean I've, you know, when I was, you know, it was 35,000 people at VMware, 80, 90,000 people at SAP, a really good run. The SAP run was 10 to 20 billion innovative products, especially in analytics and VMware six to 12 end user computing cloud. So I learned a lot. I think the company, you know, being about 2000 employees plus not to mayor tomorrow, but over the course next year I can meet everybody. Right? So first off the executive team, 10 of us, we're, we're building more and more cohesiveness if I could use that word between us, which is great, the next, you know, layers of VPs and every manager, I think that's possible. So I I'm a people person and a customer person. So I think when you take that sort of extroverted mindset, we'll bring energy to the workforce to, to retain the best and then recruit the best. >>And you know, even just the week we, we were announced that this announcement happened. Our website traffic went through the roof, the highest it's ever been, lots of resumes coming in. So, and then lots of customer engagement. So I think we'll take this, but I, I feel very good about the possibilities, because see, for me, I didn't wanna walk into the company to a company where the technology risk was high. Okay. I feel like that I can go to bed at night and the technology risk is low. This guy's gonna run a machine at the current and the future. And I'm hearing that from customers. Now, what I gotta do is get the, the amp it up part on the go to market. I know a little thing or too about >>That. You've got that down. I think the partnership is really key here. And again, nine use the CEO and then Sanja points to our super cloud trend that we've been looking at, which is there's another wave happening. There's a structural change in real time happening now, cloud one was done. We saw that transition, AWS cloud native now cloud native with an kind of operating system kind of vibe going on with on-premise hybrid edge. People say multi-cloud, but we're looking at this as an opportunity for companies like cohesive to go to the next level. So I gotta ask you guys, what do you see as structural change right now in the industry? That's disruptive. People are using cloud and scale and data to refactor their business models, change modern cases with cloud native. How are you guys looking at this next structural change that's happening right now? Yeah, >>I'll take that. So, so I'll start by saying that. Number one, data is the new oil and number two data is exploding, right? Every year data just grows like crazy managing data is becoming harder and harder. You mentioned some of those, right? There's so many cloud options available. Cloud one different vendors have different clouds. There is still on-prem there's edge infrastructure. And the number one problem that happens is our data is getting fragmented all over the place and managing so many fragments of data is getting harder and harder even within a cloud or within on-prem or within edge data is fragmented. Right? Number two, I think the hackers out there have realized that, you know, to make money, it's no longer necessary to Rob banks. They can actually see steal the data. So ransomware attacks on the rise it's become a boardroom level discussion. They say there's a ransomware attack happening every 11 seconds or so. Right? So protecting your data has become very important security data. Security has become very important. Compliance is important, right? So people are looking for data management solutions, the next gen data management platform that can really provide all this stuff. And that's what cohesive is about. >>What's the difference between data management and backup. Explain that >>Backup is just an entry point. That's one use case. I wanna draw an analogy. Let's draw an analogy to my former company, Google right? Google started by doing Google search, but is Google really just a search engine. They've built a platform that can do multiple things. You know, they might have started with search, but then they went down to roll out Google maps and Gmail and YouTube and so many other things on that platform. So similarly backups might be just the first use case, but it's really about that platform on which you can do more with the data that's next gen data management. >>But, but you am, I correct. You don't consider yourself a security company. One of your competitors is actually pivoting and in positioning themselves as a security company, I've always felt like data management, backup and recovery data protection is an adjacency to security, but those two worlds are coming together. How do you see >>It? Yeah. The way I see it is that security is part of data management. You start maybe by backing with data, but then you secure it and then you do more with that data. If you're only doing security, then you're just securing the data. You, you gotta do more with the data. So data management is much bigger. So >>It's a security is a subset of data. I mean, there you go. Big TA Sanjay. >>Well, I mean I've, and I, I, I I'd agree. And I actually, we don't get into that debate. You know, I've told the company, listen, we'll figure that out. Cuz who cares about the positioning at the bottom? My email, I say we are data management and data security company. Okay. Now what's the best word that describes three nouns, which I think we're gonna do management security and analytics. Okay. He showed me a beautiful diagram, went to his home in the course of one of these, you know, discrete conversations. And this was, I mean, he's done this before. Many, if you watch on YouTube, he showed me a picture of an ice big iceberg. And he said, listen, you know, if you look at companies like snowflake and data bricks, they're doing the management security and mostly analytics of data. That's the top of the iceberg, the stuff you see. >>But a lot of the stuff that's get backed archive is the bottom of the iceberg that you don't see. And you try to, if you try to ask a question on age data, the it guy will say, get a ticket. I'll come back with three days. I'll UNIV the data rehydrate and then you'll put it into a database. And you can think now imagine that you could do live searches analytics on, on age data that's analytics. So I think the management, the security, the analytics of, you know, if you wanna call it secondary data or backed up data or data, that's not hot and live warm, colder is a huge opportunity. Now, what do you wanna call one phrase that describes all of it. Do you call that superpower management security? Okay, whatever you wanna call it. I view it as saying, listen, let's build a platform. >>Some people call Google, a search company. People, some people call Google and information company and we just have to go and pursue every CIO and every CSO that has a management and a security and do course analytics problem. And that's what we're doing. And when I talk to the, you know, I didn't talk to all the 3000 customers, but the biggest customers and I was doing diligence. They're like this thing has got enormous potential. Okay. And we just have to now go focus, get every fortune 1000 company to pick us because this problem, even the first use case you talk back up is a little bit like, you know, razor blades and soap you've needed. You needed it 30 years ago and you'll need it for 30 years. It's just that the tools that were built in the last generation that were companies formed in 1990s, one of them I worked for years ago are aids are not built for the cloud. So I think this is a tremendous opportunity where many of those, those, those nos management security analytics will become part of what we do. And we'll come up with the right phrase for what the companies and do course >>Sanjay. So ma and Sanja. So given that given that's this Google transition, I like that example search was a data problem. They got sequenced to a broader market opportunity. What super cloud we trying to tease out is what does that change over from a data standpoint, cuz now the operating environments change has become more complex and the enterprises are savvy. Developers are savvy. Now they want, they want SAS solutions. They want freemium and expanding. They're gonna drive the operations agenda with DevOps. So what is the complexity that needs to be abstracted away? How do you see that moment? Because this is what people are talking about. They're saying security's built in, driven by developers. Developers are driving operations behavior. So what is the shift? Where do you guys see this new? Yeah. Expansive for cohesive. How do you fit into super cloud? >>So let me build up from that entry point. Maybe back up to what you're saying is the super cloud, right? Let me draw that journey. So let's say the legacy players are just doing backups. How, how sad is it that you have one silo sitting there just for peace of mind as an insurance policy and you do nothing with the data. If you have to do something with the data, you have to build another silo, you have to build another copy. You have to manage it separately. Right. So clearly that's a little bit brain damaged. Right. So, okay. So now you take a little bit of, you know, newer vendors who may take that backup platform and do a little bit more with that. Maybe they provide security, but your problem still remains. How do you do more with the data? How do you do some analytics? >>Like he's saying, right. How do you test development on that? How do you migrate the data to the cloud? How do you manage it? The data at scale? How do you do you provide a unified experience across, across multiple cloud, which you're calling the super cloud. That's where cohesive goes. So what we do, we provide a platform, right? We have tentacles in on-prem in each of the clouds. And on top of that, it looks like one platform that you manage. We have a single control plane, a UI. If you may, a single pin of glass, if, if you may, that our customers can use to manage all of it. And now it looks, starts looking like one platform. You mentioned Google, do you, when you go to, you know, kind Google search or a URL, do you really care? What happens behind the scenes mean behind the scenes? Google's built a platform that spans the whole world. No, >>But it's interesting. What's behind the scenes. It's a beautiful now. And I would say, listen, one other thing to pull on Dave, on the security part, I saw a lot of vendors this day in this space, white washing a security message on top of backup. Okay. And CSO, see through that, they'll offer warranties and guarantees or whatever, have you of X million dollars with a lot of caveats, which will never paid because it's like escape clause here. We won't pay it. Yeah. And, and what people really want is a scalable solution that works. And you know, we can match every warranty that's easy. And what I heard was this was the most scalable solution at scale. And that's why you have to approach this with a Google type mindset. I love the fact that every time you listen to sun pitch, I would, what, what I like about him, the most common word to use is scale. >>We do things at scale. So I found that him and AUR and some of the early Google people who come into the company had thought about scale. And, and even me it's like day eight. I found even the non-tech pieces of it. The processes that, you know, these guys are built for simple things in some cases were better than some of the things I saw are bigger companies I'd been used to. So we just have to continue, you know, building a scale platform with the enterprise. And then our cloud product is gonna be the simple solution for the masses. And my view of the world is there's 5,000 big companies and 5 million small companies we'll push the 5 million small companies as the cloud. Okay. Amazon's an investor in the company. AWS is a big partner. We'll talk about I'm sure knowing John's interest in that area, but that's a cloud play and that's gonna go to the cloud really fast. You not build you're in the marketplace, you're in the marketplace. I mean, maybe talk about the history of the Amazon relationship investing and all that. >>Yeah, absolutely. So in two years back late 2020, we, you know, in collaboration with AWS who also by the way is an investor now. And in cohesive, we rolled out what we call data management as a service. It's our SaaS service where we run our software in the cloud. And literally all customers have to do is just go there and sign on, right? They don't have to manage any infrastructure and stuff. What's nice is they can then combine that with, you know, software that they might have bought from cohesive. And it still looks like one platform. So what I'm trying to say is that they get a choice of the, of the way they wanna consume our software. They can consume it as a SAS service in the cloud. They can buy our software, manage it themselves, offload it to a partner on premises or what have you. But it still looks like that one platform, what you're calling a Supercloud >>Yeah. And developers are saying, they want the bag of Legos to compose their solutions. That's the Nirvana they want to get there. So that's, it has to look the same. >>Well, what is it? What we're calling a Superlo can we, can we test that for a second? So data management and service could span AWS and on-prem with the identical experience. So I guess I would call that a Supercloud I presume it's not gonna through AWS span multiple clouds, but, but >>Why not? >>Well, well interesting cuz we had this, I mean, so, okay. So we could in the future, it doesn't today. Well, >>David enough kind of pause for a second. Everything that we do there, if we do it will be customer driven. So there might be some customers I'll give you one Walmart that may want to store the data in a non AWS cloud risk cuz they're competitors. Right. So, but the control plane could still be in, in, in the way we built it, but the data might be stored somewhere else. >>What about, what about a on-prem customer? Who says, Hey, I, I like cohesive. I've now got multiple clouds. I want the identical experience across clouds. Yeah. Okay. So, so can you do that today? How do you do that today? Can we talk >>About that? Yeah. So basically think roughly about the split between the data plane and the control plane, the data plane is, you know, our cohesive clusters that could be sitting on premises that could be sitting in multiple data centers or you can run an instance of that cluster in the cloud, whichever cloud you choose. Right. That's what he was referring to as the data plane. So collectively all these clusters from the data plane, right? They stored the data, but it can all be managed using the control plane. So you still get that single image, the single experience across all clouds. And by the way, the, the, the, the cloud vendor does actually benefit because here's a customer. He mentioned a customer that may not wanna go to AWS, but when they get the data plane on a different cloud, whether it's Azure, whether it's the Google cloud, they then get data management services. Maybe they're able to replicate the data over to AWS. So AWS also gains. >>And your deployment model is you instantiate the cohesive stack on each of the regions and clouds, is that correct? And you building essentially, >>It all happens behind the scenes. That's right. You know, just like Google probably has their tentacles all over the world. We will instantiate and then make it all look like one platform. >>I mean, you should really think it's like a human body, right? The control planes, the head. Okay. And that controls everything. The data plane is large because it's a lot of the data, right? It's the rest of the body, that data plane could be wherever you want it to be. Traditionally, the part the old days was tape. Then you got disk. Now you got multiple clouds. So that's the way we think about it. And there on that piece of it will be neutral, right? We should be multi-cloud to the data plane being every single place. Cause it's customer demand. Where do you want your store data? Air gapped. On-prem no problem. We'll work with Dell. Okay. You wanna be in a particular cloud, AWS we'll work then optimized with S3 and glacier. So this is where I think the, the path to a multi-cloud or Supercloud is to be customer driven, but the control plane sits in Amazon. So >>We're blessed to have a number of, you know, technical geniuses in here. So earlier we were speaking to Ben wa deja VI, and what they do is different. They don't instantiate an individual, you know, regions. What they do is of a single global. Is there a, is there an advantage of doing it the way the cohesive does it in terms of simplicity or how do you see that? Is that a future direction for you from a technology standpoint? What are the trade offs there? >>So you want to be where the data is when you said single global, I take it that they run somewhere and the data has to go there. And in this day age, correct >>Said that. He said, you gotta move that in this >>Day and >>Age query that's, you know, across regions, look >>In this day and age with the way the data is growing, the way it is, it's hard to move around the data. It's much easier to move around the competition. And in these instances, what have you, so let the data be where it is and you manage it right there. >>So that's the advantage of instantiating in multiple regions. As you don't have to move the >>Data cost, we have the philosophy we call it. Let's bring the, the computation to the data rather than the data to >>The competition and the same security model, same governance model, same. How do you, how do you federate that? >>So it's all based on policies. You know, this overarching platform controlled by, by the control plane, you just, our customers just put in the policies and then the underlying nuts and bolts just take care >>Of, you know, it's when I first heard and start, I started watching some of his old videos, ACE really like hyperconverged brought to secondary storage. In fact, he said, oh yeah, that's great. You got it. Because I first called this idea, hyperconverged secondary storage, because the idea of him inventing hyperconverge was bringing compute to storage. It had never been done. I mean, you had the kind of big VC stuff, but these guys were the first to bring that hyperconverge at, at Nutanix. So I think this is that same idea of bringing computer storage, but now applied not to the warm data, but to the rest of the data, including a >>Lot of, what about developers? What's, what's your relationship with developers? >>Maybe you talk about the marketplace and everything >>He's yeah. And I'm, I'm curious as to do you have a PAs layer, what we call super PAs layer to create an identical developer experience across your Supercloud. I'm gonna my >>Term. So we want our customers not just to benefit from the software that we write. We also want them to benefit from, you know, software that's written by developers by third party people and so on and so forth. So we also support a marketplace on the platform where you can download apps from third party developers and run them on this platform. There's a, a number of successful apps. There's one, you know, look like I said, our entry point might be backups, but even when backups, we don't do everything. Look, for instance, we don't backup mainframes. There is a, a company we partner with, you know, and their software can run in our marketplace. And it's actually used by many, many of our financial customers. So our customers don't get, just get the benefit of what we build, but they also get the benefit of what third parties build. Another analogy I like to draw. You can tell. And front of analogy is I drew an analogy to hyperscale is like Google. Yeah. The second analogy I like to draw is that to a simple smartphone, right? A smartphone starts off by being a great phone. But beyond that, it's also a GPS player. It's a, it's a, it's a music player. It's a camera, it's a flashlight. And it also has a marketplace from where you can download apps and extend the power of that platform. >>Is that a, can we think of that as a PAs layer or no? Is it really not? You can, okay. You can say, is it purpose built for what you're the problem that you're trying to solve? >>So we, we just built APIs. Yeah. Right. We have an SDK that developers can use. And through those APIs, they get to leverage the underlying services that exist on the platform. And now developers can use that to take advantage of all that stuff. >>And it was, that was a key factor for me too. Cause I, what I, you know, I've studied all the six, seven players that sort of so-called leaders. Nobody had a developer ecosystem, nobody. Right? The old folks were built for the hardware era, but anyones were built for the cloud to it didn't have any partners were building on their platform. So I felt for me listen, and that the example of, you know, model nine rights, the name of the company that does back up. So there's, there's companies that are built on and there's a number of others. So our goal is to have a big tent, David, to everybody in the ecosystem to partner with us, to build on this platform. And, and that may take over time, but that's the way we're build >>It. And you have a metadata layer too, that has the intelligence >>To correct. It's all abstract. That that's right. So it's a combination of data and metadata. We have lots of metadata that keeps track of where the data is. You know, it allows you to index the data you can do quick searches. You can actually, you, we talking about the control plan from that >>Tracing, >>You can inject a search that'll through search throughout your multi-cloud environment, right? The super cloud that you call it. We have all that, all that goodness sounds >>Like a Supercloud John. >>Yeah. I mean, data tracing involved can trace the data lineage. >>You, you can trace the data lineage. So we, you know, provide, you know, compliance and stuff. So you can, >>All right. So my final question to wrap up, we guys, first of all, thanks for coming on. I know you're super busy, San Jose. We, we know what you're gonna do. You're gonna amp it up and, you know, knock all your numbers out. Think you always do. But what I'm interested in, what you're gonna jump into, cuz now you're gonna have the creative license to jump in to the product, the platform there has to be the next level in your mind. Can you share your thoughts on where this goes next? Love the control plane, separate out from the data plane. I think that plays well for super. How >>Much time do you have John? This guy's got, he's got a wealth. Ditis keep >>Going. Mark. Give us the most important thing you're gonna focus on. That kind of brings the super cloud and vision together. >>Yeah. Right away. I'm gonna, perhaps I, I can ion into two things. The first one is I like to call it building the, the machine, the system, right. Just to draw an analogy. Look, I draw an analogy to the us traffic system. People from all walks of life, rich, poor Democrats, Republicans, you know, different states. They all work in the, the traffic system and we drive well, right. It's a system that just works. Whereas in some other countries, you know, the system doesn't work. >>We know, >>We know a few of those. >>It's not about works. It's not about the people. It's the same people who would go from here to those countries and, and not dry. Well, so it's all about the system. So the first thing I, I have my sights on is to really strengthen the system that we have in our research development to make it a machine. I mean, it functions quite well even today, but wanna take it to the next level. Right. So that I wanna get to a point where innovation just happens in the grassroots. And it just, just like >>We automations scale optic brings all, >>Just happens without anyone overseeing it. Anyone there's no single point of bottleneck. I don't have to go take any diving catches or have you, there are people just working, you know, in a decentralized fashion and innovation just happens. Yeah. The second thing I work on of course is, you know, my heart and soul is in, you know, driving the vision, you know, the next level. And that of course is part of it. So those are the two things >>We heard from all day in our super cloud event that there's a need for an, an operating system. Yeah. Whether that's defacto standard or open. Correct. Do you see a consortium around the corner potentially to bring people together so that things could work together? Cuz there really isn't no stand there. Isn't a standards bodies. Now we have great hyperscale growth. We have on-prem we got the super cloud thing happening >>And it's a, it's kind of like what is an operating system? Operating system exposes some APIs that the applications can then use. And if you think about what we've been trying to do with the marketplace, right, we've built a huge platform and that platform is exposed through APIs. That third party developers can use. Right? And even we, when we, you know, built more and more services on top, you know, we rolled our D as we rolled out, backup as a service and a ready for thing security as a service governance, as a service, they're using those APIs. So we are building a distributor, putting systems of sorts. >>Well, congratulations on a great journey. Sanja. Congratulations on taking the hem. Thank you've got ball control. Now you're gonna be calling the ball cohesive as they say, it's, >>It's a team. It's, you know, I think I like that African phrase. If you want to go fast, you go alone. If you wanna go far, you go together. So I've always operated with the best deal. I'm so fortunate. This is to me like a dream come true because I always thought I wanted to work with a technologist that frees me up to do what I like. I mean, I started as an engineer, but that's not what I am today. Right? Yeah. So I do understand the product and this category I think is right for disruption. So I feel excited, you know, it's changing growing. Yeah. No. And it's a, it requires innovation with a cloud scale mindset and you guys have been great friends through the years. >>We'll be, we'll be watching you. >>I think it's not only disruption. It's creation. Yeah. There's a lot of white space that just hasn't been created yet. >>You're gonna have to, and you know, the proof, isn't the pudding. Yeah. You already have five of the biggest 10 financial institutions in the us and our customers. 25% of the fortune 500 users, us two of the biggest five pharmaceutical companies in the world use us. Probably, you know, some of the biggest companies, you know, the cars you have, you know, out there probably are customers. So it's already happening. >>I know you got an IPO filed confidentially. I know you can't talk numbers, but I can tell by your confidence, you're feeling good right now we are >>Feeling >>Good. Yeah. One day, one week, one month at a time. I mean, you just, you know, I like the, you know, Jeff Bezos, Andy jazzy expression, which is, it's always day one, you know, just because you've had success, even, you know, if, if a and when an IPO O makes sense, you just have to stay humble and hungry because you realize, okay, we've had a lot of success in the fortune 1000, but there's a lot of white space that hasn't picked USS yet. So let's go, yeah, there's lots of midmarket account >>Product opportunities are still, >>You know, I just stay humble and hungry and if you've got the team and then, you know, I'm really gonna be working also in the ecosystem. I think there's a lot of very good partners. So lots of ideas brew through >>The head. Okay. Well, thank you so much for coming on our super cloud event and, and, and also doubling up on the news of the new appointment and congratulations on the success guys. Coverage super cloud 22, I'm sure. Dave ante, thanks for watching. Stay tuned for more segments after this break.
SUMMARY :
Who's now the CEO of cohesive the emo Aaron who's the CTO. Is the father. To see you guys. So first of all, we'll get into super before we get into the Supercloud. Most of them were, you know, There you go. So I opted to do the depth job, you know, be the visionary, cuz this is a real big transition for founders and you know, I have founder artists cuz everyone, some of the biggest, you know, people in the industry on his speed dial, you And I think if you look at And his book, you read his book. So Frank, you know, many of us, we grow being Yeah. So the day I got the job, I, I got a text from Frank and I said, Yeah. You got the board and you got the operations cuz you look, you know, look at sloop when he's got Scarelli wherever he goes, I think the company, you know, being about 2000 employees And you know, even just the week we, we were announced that this announcement happened. So I gotta ask you guys, what do you see as structural change right now in the industry? Number two, I think the hackers out there have realized that, you know, What's the difference between data management and backup. just the first use case, but it's really about that platform on which you can How do you see You start maybe by backing with data, but then you secure it and then you do more with that data. I mean, there you go. And he said, listen, you know, if you look at companies like snowflake and data bricks, the analytics of, you know, if you wanna call it secondary data or backed up data or data, you know, I didn't talk to all the 3000 customers, but the biggest customers and I was doing diligence. How do you see that moment? So now you take a little bit of, And on top of that, it looks like one platform that you I love the fact that every time you have to continue, you know, building a scale platform with the enterprise. we, you know, in collaboration with AWS who also by the way is an investor So that's, it has to look the same. So I guess I would call that a Supercloud So we could in the future, So there might be some customers I'll give you one Walmart that may want to store the data in a non How do you do that today? the data plane is, you know, our cohesive clusters that could be sitting on premises that could be sitting It all happens behind the scenes. So that's the way we think about it. We're blessed to have a number of, you know, technical geniuses in here. So you want to be where the data is when you said single global, He said, you gotta move that in this so let the data be where it is and you manage it right there. So that's the advantage of instantiating in multiple regions. to the data rather than the data to The competition and the same security model, same governance model, same. by the control plane, you just, our customers just put in the policies and then the underlying nuts and bolts just I mean, you had the kind of big VC stuff, but these guys were the first to bring layer to create an identical developer experience across your Supercloud. So we also support a marketplace on the platform where you can download apps from Is that a, can we think of that as a PAs layer or no? And through those APIs, they get to leverage the underlying services that So I felt for me listen, and that the example of, you know, model nine rights, You know, it allows you to index the data you can do quick searches. The super cloud that you call it. So we, you know, provide, you know, compliance and stuff. You're gonna amp it up and, you know, knock all your numbers out. Much time do you have John? That kind of brings the super cloud and vision together. you know, the system doesn't work. I have my sights on is to really strengthen the system that we have in our research you know, driving the vision, you know, the next level. Do you see a consortium around the corner potentially to bring people together so that things could work together? And even we, when we, you know, built more and more services on top, you know, Congratulations on taking the hem. So I feel excited, you know, it's changing growing. I think it's not only disruption. Probably, you know, some of the biggest companies, you know, the cars you have, you know, I know you can't talk numbers, but I can tell by your confidence, I mean, you just, you know, I like the, you know, you know, I'm really gonna be working also in the ecosystem. the news of the new appointment and congratulations on the success guys.
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MarTech Market Landscape | Investor Insights w/ Jerry Chen, Greylock | AWS Startup Showcase S2 E3
>>Hello, everyone. Welcome to the cubes presentation of the 80, but startup showcases MarTech is the focus. And this is all about the emerging cloud scale customer experience. This is season two, episode three of the ongoing series covering the exciting, fast growing startups from the cloud AWS ecosystem to talk about the future and what's available now, where are the actions? I'm your host John fur. Today. We joined by Cub alumni, Jerry Chen partner at Greylock ventures. Jerry. Great to see you. Thanks for coming on, >>John. Thanks for having me back. I appreciate you welcome there for season two. Uh, as a, as a guest star, >><laugh>, you know, Hey, you know, season two, it's not a one and done it's continued coverage. We, we got the episodic, uh, cube flicks model going >>Here. Well, you know, congratulations, the, the coverage on this ecosystem around AWS has been impressive, right? I think you and I have talked a long time about AWS and the ecosystem building. It just continues to grow. And so the coverage you did last season, all the events of this season is, is pretty amazing from the data security to now marketing. So it's, it's great to >>Watch. And 12 years now, the cube been running. I remember 2013, when we first met you in the cube, we just left VMware just getting into the venture business. And we were just riffing the next 80. No one really kind of knew how big it would be. Um, but we were kinda riffing on. We kind of had a sense now it's happening. So now you start to see every vertical kind of explode with the right digital transformation and disruption where you see new incumbents. I mean, new Newton brands get replaced the incumbent old guard. And now in MarTech, it's ripe for, for disruption because web two has gone on to web 2.5, 3, 4, 5, um, cookies are going away. You've got more governance and privacy challenges. There's a slew of kind of ad tech baggage, but yet lots of new data opportunities. Jerry, this is a huge, uh, thing. What's your take on this whole MarTech cloud scale, uh, >>Market? I, I think, I think to your point, John, that first the trends are correct and the bad and the good or good old days, the battle days MarTech is really about your webpage. And then email right there. There's, there's the emails, the only channel and the webpage was only real estate and technology to care about fast forward, you know, 10 years you have webpages, mobile apps, VR experiences, car experiences, your, your, your Alexa home experiences. Let's not even get to web three web 18, whatever it is. Plus you got text messages, WhatsApp, messenger, email, still great, et cetera. So I think what we've seen is both, um, explosion and data, uh, explosion of channel. So sources of data have increases and the fruits of the data where you can reach your customers from text, email, phone calls, etcetera have exploded too. So the previous generation created big company responses, Equa, you know, that exact target that got acquired by Oracle or, or, um, Salesforce, and then companies like, um, you know, MailChimp that got acquired as well, but into it, you're seeing a new generation companies for this new stack. So I, I think it's exciting. >>Yeah. And you mentioned all those things about the different channels and stuff, but the key point is now the generation shifts going on, not just technical generation, uh, and platform and tools, it's the people they're younger. They don't do email. They have, you know, proton mail accounts, zillion Gmail accounts, just to get the freebie. Um, they're like, they're, they'll do subscriptions, but not a lot. So the generational piece on the human side is huge. Okay. And then you got the standards, bodies thrown away, things like cookies. Sure. So all this is makes it for a complicated, messy situation. Um, so out of this has to come a billion dollar startup in my mind, >>I, I think multiple billion dollars, but I think you're right in the sense that how we want engage with the company branch, either consumer brands or business brands, no one wants to pick a phone anymore. Right? Everybody wants to either chat or DM people on Twitter. So number one, the, the way we engage is different, both, um, where both, how like chat or phone, but where like mobile device, but also when it's the moment when we need to talk to a company or brand be it at the store, um, when I'm shopping in real life or in my car or at the airport, like we want to reach the brands, the brands wanna reach us at the point of decision, the point of support, the point of contact. And then you, you layer upon that the, the playing field, John of privacy security, right? All these data silos in the cloud, the, the, the, the game has changed and become even more complicated with the startup. So the startups are gonna win. Will do, you know, the collect, all the data, make us secure in private, but then reach your customers when and where they want and how they want it. >>So I gotta ask you, because you had a great podcast just this week, published and snowflake had their event going on the data cloud, there's a new kind of SAS platform vibe going on. You're starting to see it play out. Uh, and one of the things I, I noticed on your podcast with the president of Hashi Corp, who was on people should listen to that podcast. It's on gray matter, which is the Greylocks podcast, uh, plug for you guys. He mentioned he mentions the open source dynamic, right? Sure. And, and I like what he, things, he said, he said, software business has changed forever. It's my words. Now he said infrastructure, but I'm saying software in general, more broader infrastructure and software as a category is all open source. One game over no debate. Right. You agree? >>I, I think you said infrastructure specifically starts at open source, but I would say all open source is one more or less because open source is in every bit of software. Right? And so from your operating system to your car, to your mobile phone, open source, not necessarily as a business model or, or, or whatever, we can talk about that. But open source as a way to build software distribute, software consume software has one, right? It is everywhere. So regardless how you make money on it, how you build software, an open source community ha has >>One. Okay. So let's just agree. That's cool. I agree with that. Let's take it to the next level. I'm a company starting a company to sell to big companies who pay. I gotta have a proprietary advantage. There's gotta be a way. And there is, I know you've talked about it, but I have my opinion. There is needs to be a way to be proprietary in a way that allows for that growth, whether it's integration, it's not gonna be on software license or maybe support or new open source model. But how does startups in the MarTech this area in general, when they disrupt or change the category, they gotta get value creation going. What's your take on, on building. >>You can still build proprietary software on top of open source, right? So there's many companies out there, um, you know, in a company called rock set, they've heavily open source technology like Rock's DB under the hood, but they're running a cloud database. That's proprietary snowflake. You talk about them today. You know, it's not open source technology company, but they use open source software. I'm sure in the hoods, but then there's open source companies, data break. So let's not confus the two, you can still build proprietary software. There's just components of open source, wherever we go. So number one is you can still build proprietary IP. Number two, you can get proprietary data sources, right? So I think increasingly you're seeing companies fight. I call this systems intelligence, right, by getting proprietary data, to train your algorithms, to train your recommendations, to train your applications, you can still collect data, um, that other competitors don't have. >>And then it can use the data differently, right? The system of intelligence. And then when you apply the system intelligence to the end user, you can create value, right? And ultimately, especially marketing tech, the highest level, what we call the system of engagement, right? If, if the chat bot the mobile UI, the phone, the voice app, etcetera, if you own the system of engagement, be a slack, or be it, the operating system for a phone, you can also win. So still multiple levels to play John in multiple ways to build proprietary advantage. Um, just gotta own system record. Yeah. System intelligence, system engagement. Easy, right? Yeah. >>Oh, so easy. Well, the good news is the cloud scale and the CapEx funded there. I mean, look at Amazon, they've got a ton of open storage. You mentioned snowflake, but they're getting a proprietary value. P so I need to ask you MarTech in particular, that means it's a data business, which you, you pointed out and we agree. MarTech will be about the data of the workflows. How do you get those workflows what's changing and how these companies are gonna be building? What's your take on it? Because it's gonna be one of those things where it might be the innovation on a source of data, or how you handle two parties, ex handling encrypted data sets. I don't know. Maybe it's a special encryption tool, so we don't know what it is. What's your what's, what's your outlook on this area? >>I, I, I think that last point just said is super interesting, super genius. It's integration or multiple data sources. So I think either one, if it's a data business, do you have proprietary data? Um, one number two with the data you do have proprietary, not how do you enrich the data and do you enrich the data with, uh, a public data set or a party data set? So this could be cookies. It could be done in Brad street or zoom info information. How do you enrich the data? Number three, do you have machine learning models or some other IP that once you collected the data, enriched the data, you know, what do you do with the data? And then number four is once you have, um, you know, that model of the data, the customer or the business, what do you deal with it? Do you email, do you do a tax? >>Do you do a campaign? Do you upsell? Do you change the price dynamically in our customers? Do you serve a new content on your website? So I think that workflow to your point is you can start from the same place, what to do with the data in between and all the, on the out the side of this, this pipeline is where a MarTech company can have then. So like I said before, it was a website to an email go to website. You know, we have a cookie fill out a form. Yeah. I send you an email later. I think now you, you can't just do a website to email, it's a website plus mobile apps, plus, you know, in real world interaction to text message, chat, phone, call Twitter, a whatever, you know, it's >>Like, it's like, they're playing checkers in web two and you're talking 3d chess. <laugh>, I mean, there's a level, there's a huge gap between what's coming. And this is kind of interesting because now you mentioned, you know, uh, machine learning and data, and AI is gonna factor into all this. You mentioned, uh, you know, rock set. One of your portfolios has under the hood, you know, open source and then use proprietary data and cloud. Okay. That's a configuration, that's an architecture, right? So architecture will be important in terms of how companies posture in this market, cuz MarTech is ripe for innovation because it's based on these old technologies, but there's tons of workflows, but you gotta have the data. Right. And so if I have the best journey map from a client that goes to a website, but then they go and they do something in the organic or somewhere else. If I don't have that, what good is it? It's like a blind spot. >>Correct. So I think you're seeing folks with the data BS, snowflake or data bricks, or an Amazon that S three say, Hey, come to my data cloud. Right. Which, you know, Snowflake's advertising, Amazon will say the data cloud is S3 because all your data exists there anyway. So you just, you know, live on S3 data. Bricks will say, S3 is great, but only use Amazon tools use data bricks. Right. And then, but on top of that, but then you had our SaaS companies like Oracle, Salesforce, whoever, and say, you know, use our qua Marketo, exact target, you know, application as a system record. And so I think you're gonna have a battle between, do I just work my data in S3 or where my data exists or gonna work my data, some other application, like a Marketo Ella cloud Z target, um, or, you know, it could be a Twilio segment, right. Was combination. So you'll have this battle between these, these, these giants in the cloud, easy, the castles, right. Versus, uh, the, the, the, the contenders or the, or the challengers as we call >>'em. Well, great. Always chat with the other. We always talk about castles in the cloud, which is your work that you guys put out, just an update on. So check out greylock.com. They have castles on the cloud, which is a great thesis on and a map by the way ecosystem. So you guys do a really good job props to Jerry and the team over at Greylock. Um, okay. Now I gotta ask kind of like the VC private equity sure. Market question, you know, evaluations. Uh, first of all, I think it's a great time to do a startup. So it's a good time to be in the VC business. I think the next two years, you're gonna find some nice gems, but also you gotta have that cleansing period. You got a lot of overvaluation. So what happened with the markets? So there's gonna be a lot of M and a. So the question is what are some of the things that you see as challenges for product teams in particular that might have that killer answer in MarTech, or might not have the runway if there's no cash, um, how do people partner in this modern era, cuz scale's a big deal, right? Mm-hmm <affirmative> you can measure everything. So you get the combination of a, a new kind of M and a market coming, a potential growth market for the right solution. Again, value's gotta be be there. What's your take on this market? >>I, I, I think you're right. Either you need runway, so cash to make it through, through this next, you know, two, three years, whatever you think the market Turmo is or two, you need scale, right? So if you're at a company of scale and you have enough data, you can probably succeed on your own. If not, if you're kind of in between or early to your point, either one focus, a narrower wedge, John, just like we say, just reduce the surface area. And next two years focus on solving one problem. Very, very well, or number two in this MarTech space, especially there's a lot of partnership and integration opportunities to create a complete solution together, to compete against kind of the incumbents. Right? So I think they're folks with the data, they're folks doing data, privacy, security, they're post focusing their workflow or marketing workflows. You're gonna see either one, um, some M and a, but I definitely can see a lot of Coopers in partnership. And so in the past, maybe you would say, I'm just raise another a hundred million dollars and do what you're doing today. You might say, look, instead of raising more money let's partner together or, or merge or find a solution. So I think people are gonna get creative. Yeah. Like said scarcity often is good. Yeah. I think forces a lot more focus and a lot more creativity. >>Yeah. That's a great point. I'm glad you brought that up up. Cause I didn't think you were gonna go there. I was gonna ask that biz dev activity is going to be really fundamental because runway combined with the fact that, Hey, you know, if you know, get real or you're gonna go under is a real issue. So now people become friends. They're like, okay, if we partner, um, it's clearly a good way to go if you can get there. So what advice would you give companies? Um, even most experienced, uh, founders and operators. This is a different market, right? It's a different kind of velocity, obviously architectural data. You mentioned some of those key things. What's the posture to partner. What's your advice? What's the combat man manual to kind of compete in this new biz dev world where some it's a make or break time, either get the funding, get the customers, which is how you get funding or you get a biz dev deal where you combine forces, uh, go to market together or not. What's your advice? >>I, I think that the combat manual is either you're partnering for one or two things, either one technology or two customers or sometimes both. So it would say which partnerships, youre doing for technology EG solution completers. Like you have, you know, this puzzle piece, I have this puzzle piece data and data privacy and let's work together. Um, or number two is like, who can help you with customers? And that's either a, I, they can be channel for you or, or vice versa or can share customers and you can actually go to market together and find customers jointly. So ideally you're partner for one, if not the other, sometimes both. And just figure out where in your life cycle do you need? Um, friends. >>Yeah. Great. My final question, Jerry, first of all, thanks for coming on and sharing your in insight as usual. Always. Awesome final question for the folks watching that are gonna be partnering and buying product and services from these startups. Um, there's a select few great ones here and obviously every other episode as well, and you've got a bunch you're investing in this, it's actually a good market for the ones that are lean companies that are lean and mean have value. And the cloud scale does provide that. So a lot of companies are getting it right, they're gonna break through. So they're clearly gonna be getting customers the buyer side, how should they be looking through the lens right now and looking at companies, what should they look for? Um, and they like to take chances with seeing that. So it's not so much, they gotta be vetted, but you know, how do they know the winners from the pretenders? >>You know, I, I think the customers are always smart. I think in the, in the, in the past in market market tech, especially they often had a budget to experiment with. I think you're looking now the customers, the buyer technologies are looking for a hard ROI, like a return on investment. And before think they might experiment more, but now they're saying, Hey, are you gonna help me save money or increase revenue or some hardcore metric that they care about? So I think, um, the startups that actually have a strong ROI, like save money or increased revenue and can like point empirically how they do that will, will, you know, rise to the top of, of the MarTech landscape. And customers will see that they're they're, the customers are smart, right? They're savvy buyers. They, they, they, they, they can smell good from bad and they're gonna see the strong >>ROI. Yeah. And the other thing too, I like to point out, I'd love to get your reaction real quick is a lot of the companies have DNA, any open source or they have some community track record where communities now, part of the vetting. I mean, are they real good people? >>Yeah. I, I think open stores, like you said, in the community in general, like especially all these communities that move on slack or discord or something else. Right. I think for sure, just going through all those forums, slack communities or discord communities, you can see what's a good product versus next versus bad. Don't go to like the other sites. These communities would tell you who's working. >>Well, we got a discord channel on the cube now had 14,000 members. Now it's down to six, losing people left and right. We need a moderator, um, to get on. If you know anyone on discord, anyone watching wants to volunteer to be the cube discord, moderator. Uh, we could use some help there. Love discord. Uh, Jerry. Great to see you. Thanks for coming on. What's new at Greylock. What's some of the things happening. Give a quick plug for the firm. When you guys working on, I know there's been some cool things happening, new investments, people moving. >>Yeah. Look we're we're Greylock partners, seed series a firm. I focus at enterprise software. I have a team with me that also does consumer investing as well as crypto investing like all firms. So, but we're we're seed series a occasionally later stage growth. So if you're interested, uh, FA me@jkontwitterorjgreylock.com. Thank you, John. >>Great stuff, Jerry. Thanks for coming on. This is the Cube's presentation of the, a startup showcase. MarTech is the series this time, emerging cloud scale customer experience where the integration and the data matters. This is season two, episode three of the ongoing series covering the hottest cloud startups from the ADWS ecosystem. Um, John farrier, thanks for watching.
SUMMARY :
the cloud AWS ecosystem to talk about the future and what's available now, where are the actions? I appreciate you welcome there for season two. <laugh>, you know, Hey, you know, season two, it's not a one and done it's continued coverage. And so the coverage you did last season, all the events of this season is, So now you start to see every vertical kind of explode with the right digital transformation So sources of data have increases and the fruits of the data where you can reach your And then you got the standards, bodies thrown away, things like cookies. Will do, you know, Uh, and one of the things I, I noticed on your podcast with the president of Hashi Corp, So regardless how you make money on it, how you build software, But how does startups in the MarTech this area So let's not confus the two, you can still build proprietary software. or be it, the operating system for a phone, you can also win. might be the innovation on a source of data, or how you handle two parties, So I think either one, if it's a data business, do you have proprietary data? Do you serve a new content on your website? You mentioned, uh, you know, rock set. So you just, you know, live on S3 data. So you get the combination of a, a new kind of M and a market coming, a potential growth market for the right And so in the past, maybe you would say, I'm just raise another a hundred million dollars and do what you're doing today. get the customers, which is how you get funding or you get a biz dev deal where you combine forces, And that's either a, I, they can be channel for you or, or vice versa or can share customers and So it's not so much, they gotta be vetted, but you know, will, will, you know, rise to the top of, of the MarTech landscape. part of the vetting. just going through all those forums, slack communities or discord communities, you can see what's a If you know anyone on discord, So if you're interested, MarTech is the series this time, emerging cloud scale customer experience where the integration
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Charlie Brooks & Michael Williams, Unstoppable Domains | Unstoppable Domains Partner Showcase
(upbeat music) >> Hello, and welcome to theCUBE special presentation of Unstoppable Domains Partner Showcase. I'm John Furrier, your host of theCUBE. We've got a great conversation talking about the future of the infrastructure of Web3, all around domains, non fungible tokens and more. Two great guests, Charlie Brooks with Business Development of Unstoppable Domains, and Michael Williams, Product Leader and Advisor with Unstoppable Domains. Gentlemen, thanks for coming on theCUBE, Partner Showcase with Unstoppable Domains. >> Thanks John, excited to be here. >> So I love what you guys are doing. Congratulations on all your success. You guys are on the leading edge of what is a major infrastructure. Shift to Web3 is being called, but people who have been doing this for a while know that you see the blockchain, you see decentralization, you see immutability all these future smart contracts. All the decentralized applications are now hitting the scene and NFTs are super hot as you can imagine, you guys in the middle of it. So you guys are in the sweet spot of what I call the Pragmatic pioneers. You guys are the building solutions that are making a difference, like single sign-on you have the login product, let's get into it. What is the path to a digital identity beyond the web? 'Cause we know what web identity is. But now that the web is being abstracted a away by this new Web3 layer, what is digital identity? >> I can take that one. So I think what we're really seeing is this transition away from a purely physical identity. Where your online identity is really just a reflection of the parts of your physical identity. Where you live, where you go to school, all of these things. And we're really seeing this world emerge where your online identity becomes much more of a primary. So if you have a way that you represent yourself in the online world, whether that's an Instagram account, or TikTok, or email address or username, all of these things together make up your digital identity. So congrats, if you have any of those things, you already have one. >> We see that all the time with Linktree, people put their Linktree out there and it's got the zillion handles. We all get up to Instagram. Everyone's got like zillion identities. Is that a problem or an opportunity? >> I think it's just a reality. The fact is our identities are spread across all of these different services and platforms that we use. The problem with something like Linktree is that it is owned by Linktree. If I won the lottery, purchased Linktree and decided I wanted to change your personal website, John, I could easily do that. Moving to the architecture that we have and NFT architecture, changes that significantly. It puts a lot of power back in the hands of the people who actually own those identities. I do a lot of CUBE showcases with folks around talking about machine learning and AI, and the number one conversation that they bring up, the number one issue, is data. And they say, when data's siloed and protected and owned, it is not optimized for machine learning. So I can almost imagine, as you bring NFTs to the digital identity, you mentioned you don't own your identity if someone else is managing the service like Linktree. This is a cultural shift, and infrastructure software shift at the same time. Can you guys expand more about what you guys are doing with the NFT and unstoppable domains with respect to that digital identity, because is that power shifting to the users now? And how does that compare to what's out there today? >> Sure, I think so. Our domains are NFTs, so they are ERC 721 tokens. And if you think about in the past Web2 identities are controlled by the platforms that we use. Twitter, Facebook, whatnot. There's really a lack of data portability there. Our accounts and data live on their servers, they can be deleted any time. So using an NFT to anchor your data identity, really gives you full control over your identity. It can't be deleted, it can't be revoked or edited, or changed without your permission. And really even better, the information you store on your entity domain can be plugged into the services you use, so that you never have to enter the same data twice. So when you go from platform to platform, everything can be tied to your existing domain. You're not going to a new site, entering their ecosystem and providing all this information time and time again, and not really having a clear understanding of how your data's being used and where it's being stored. >> So the innovation here is the NFT is your identity. And a non fungible token NFT is different than say a fungible token. So for the folks out there that's trying to follow the bouncing ball, Michael, what's the difference between an NFT and a fungible token? And why is that important for identity? >> My favorite metaphor here is baseball cards versus dollar bills. So a dollar bill is fungible. If I have a dollar and you have a dollar, we can trade dollars and none of us is richer or poorer. If I have a Babe Ruth and you have a Hank Aaron, and we swap baseball cards, we have changed something fundamental. So the important thing about NFTs is that they are non fungible. So if I have a domain and you have a domain, like I have that identity and you have that identity, they are unique, they're independent, they're owned by each one of us, and then we can't swap them interchangeably. >> And that's why you're seeing NFTs hot with art and artists, because it's like a property. It's a property issue, not so much- >> Absolutely >> Interchangeable or divisible kind of asset. >> Yep, it is ownership rights in digital form, yes. >> All right, so now let's get into what the identity piece. I think find that interesting because if I have something that's an NFT, it's non fungible, it's unique to me, it's property, my property my login, this sounds compelling. So how does login work with the NFT? Can you guys take us through that architecture, what does it do? How does it work? And what's the benefit? >> Good, so the way our login product works is it effectively uses your NFT domain. So Michael.crypto, for example, as the authentication piece of a login session. So basically when I go and I try to log in with my domain, I type in Michael.crypto, I sign it with my wallet which cryptographically proves that I am this human, this is me, I have the rights to log in. And then when I do so, I have the ability to share certain parts of my identity information with the applications that I use. So it really blends the ease of use from Web2 of just a standard like login with Gmail, SSO experience, with all of the security and privacy benefits of Web3. >> How important is single sign-on? Because right now people are used to seeing things like log with your GitHub handle or LinkedIn, or Google, Apple. You seeing people offering login. What's the difference here from those solutions and why does it make sense for the user? >> Sure, the big difference is what we're building is really user first. So if you think about traditional SSOs, you are the product. When you use their product, they're selling your data, they're tracking everything you do. Login with unstoppable handles not only authentication, but data sharing as well. So when you log in a domain owner can choose to share aspects of their online identities, such as first name, preferred language, profile picture, location. So this is a user controlled way of using a sign-on where their permissioning these different of their identity. And really apps can use this information to enable new experiences, such as, for example, website might automatically enable high contrast mode for someone visually impaired. It could pre-populate your friends from a decentralized social graph. So, what we're doing is taking the best parts of Web2 SSO and combining them with the best of Web3. So, no more losing your password, entering in the same data hundreds of times depending on other services to keep your information safe. Login with unstoppable really puts you in complete control of your data. And a big part of that is you're not going to have 80 plus usernames and passwords anymore. We have these tools like password managers that exist to put a bandaid on this issue, but it's not really a long term solution. So what we're building is really seamless onboarding where everything can be tied to your domains so that you can navigate to different apps in a much more seamless way. >> Michael, I got to get your thoughts on this because in the product side, it's interesting, my mind's connecting some dots. If I have first of all, great convenience to reduce all those logins. So, check their little pain reduction. But when you just think about what's different, I can now broker my data as well as login. So let's just say, hypothetically, I'm cruising around some dApps and I'm doing things in earning reputation, or attention, or points, or whatever utility tokens. There could be a way for me to control what I own. I'm the product, I own the data. Is that where this is going? >> I think it's definitely a direction it could go, say, for example, if I'm a e-commerce platform and I'm trying to figure out where I'm going to place a new billboard. One of the things that I could request from a user, is their address. I can figure out where they live, what city they're in, that will help inform me the decision that I need to make as a business. And in return, maybe I give that person a dollar off their purchase. We can start to build a stronger relationship between the applications that people use, and the people that use them. And try to optimize that whole experience, and try to just transfer information back and forth to make everyone's lives better. >> What's the roadmap on the business side Charlie, when you see companies adopting it, they're probably taking babies steps they're crawling before they walk, they're walking before they run. I can see decentralized applications in the future where there's FinTech or whatever, having new kinds of marketplaces that take advantage of the paradigm where the script flips to the user first. Okay, so I see that. How do people get started now? What are some of the success momentum points that you're seeing companies do now with unstoppable? >> Sure, so a lot of Web3 apps are very sensitive about respecting the information that their users are providing. So, what we're doing is offering different ways for apps can touch with their users in a way that is user controlled. So, an example there is that a lot of Web3 companies will use WalletConnect to allow users to log in using a wallet address. An issue there is that one person can have hundreds of wallet addresses, and it's impossible for the app to understand that. So, what we do is we use login, we attach an email address, some other pieces to a wallet address so that we can identify who our unique user is. And the app is able to collect that information, they don't have to deal with passwords or PII storage. They have access to a huge amount of new data for an improved UX. It's really simple to maintain as well. So one example there is if you are a DeFi platform and you want to reward your users for coming to their site for the first time, now that they can identify unique user, they can drop a token into that user's wallet. All because they're able to identify that user as unique. So they have a better way of understanding their customers. They enable their customers to share data. A lot of these companies will ask users to follow them on Twitter or Discord when they need to provide updates or bug bounties, all these different things. And login if unstoppable lets them permission email addresses so they can collect emails if they want to do a newsletter. And instead of harvesting data from elsewhere and forcing people to join this newsletter program, it's all user controlled. So each user saying, yes, you can use my email for your newsletter. I'm supporting your project, I want to be kept up to date with bugs or bounties or rewards programs. So really it's just a better way for users to share the data that they're willing to with dAPPs, and dAPPs can use it to create all sorts of incentives and really just understand their users on a different level. >> How is the development Michael, going on the smart contract side of the business? Ethereum has always been heralded as being very developer focused. There's been created innovations, you still got gas fees out there. You still got to do some things. How is the development environment? How are the applications coming? 'Cause I can see the flywheel kicking in as the developer front gets more streamlined, more efficient. And now you got the identity piece nailed down. I just see a lot of dominoes falling at the same time. What's the status on the DEV side. What you're doing. >> Good. The fascinating thing about crypto is how quickly it changes. When I joined Ethereum there was pretty reasonable still for transactions. It was very cheap to get things done very fast. With a look at last summer that things went completely out of control. This is a big reason that unstoppable for a long time has been working on a layer two. And we've moved over to the polygon as our primary source of record, which is built on top of Ethereum. Of course, I think saved well over a hundred million in gas fees for our users. We're constantly keeping an eye on new technologies that are emerging, weighing how we can incorporate those things. And really where of this industry is going to take us. In many ways we are just as much passengers as the other people floating around the ecosystem as well. >> It's certainly getting faster every day, I'm seeing a huge uptake on Ethereum. I heard a stat that most people at the university of California, Berkeley, 30% of the computer science students are dropping out to join Web3 companies. This goes to show you this cultural shift and you're going to see a lot more companies getting involved. So I got to ask you Charlie, on the BizDev front, how are companies getting started? What's the playbook? Are they putting their toe in the water? They jumping in full throttle? What's the roadmap? What's the best practice for people to get started with unstoppable? >> Absolutely. We're lucky that we get a lot of inbound interest from companies Web2 and Web3, because they first want to secure their domains. And we do a ton of work on the back end to protect trademark domains. We want to avoid squatting as much as possible. We don't think that's the spirit of Web3 at all. And certainly not what the original tension of the internet was. So, fair amount of companies will reach out to us to get their domain. And then we can have a longer conversation about some of the other integrations and ways we can collaborate. So certainly visiting our website, unstoppabledomains.com is a great starting point. We have an app submission page where apps can reach out to us, even request a grant. We have a grant program to help developers get started, provide them some resources to work with us and integrate some of our technology. We have great documentation as well on the site. So you can read all about what it takes to resolve domains, if you're a wallet and an exchange, as well as what it takes to integrate login with unstoppable, which is actually a super easy integration as well, which we're really excited about. So yeah, I'd say check out the website, apply for a grant if you think you're a fit there, then of course, people can always reach out to me directly on Twitter, on Telegram, email. We're very reachable and we're always happy to chat with projects and learn more about what they're doing. >> What's the coolest thing you see going on Charlie, with your partners right now? What's the number one use case that's cool that people are jumping on right now to get in and get some success out of the gate? >> Maybe GameFi play to earn is huge. It's blowing up and the gaming community is really passionate, vibrant, just expanding like crazy. Same with DeFi, there's all this cool new stuff you can do with DeFi where no matter how big your portfolio is, you're able to stake and use all these interesting tools to grow your book. So it's super exciting to see and talk to all these projects. And, there's certainly an energy in the community where everyone wants to onboard the general public to Web3. So we're all working on these school projects, but we need everyone to come over from Web2, understand the advantages of DeFi, of GameFi of having an entity domain. So, I'm lucky that I'm one of the first layers there of meeting new projects and helping get access to more users so that they can grow along with us. >> I remember the early days of Bitcoin and Ethereum, we were giving it away. The community mantra was, give a Bitcoin to someone. That was like, >> Right. >> When you can actually give a Bitcoin to someone. What's the word of mouth or organic viral? I won't say growth hack 'cause that's got negative connotations. But what's the community's way of putting forth the mission for unstoppable? Is it just more domains? You guys have any programs got going on? Is it give it away? Obviously you can get domains on your site, but what's the way to get people ingratiated in and getting comfortable? >> So much of what we do is really to solve that question, answer that question. We spend a ton of time and energy just on education and whether that's specifically around domains or just general Web3. We have a podcast which is pretty exceptional, which talks to Web3 leaders from across the space and makes the project that they're working on more accessible. I think we passed over a hundred episodes, not too long ago. There's a ton of stuff that we do that other people do. If anyone has questions, I'm happy to talk about our resources, of course. >> The pod, I think you guys are up to 117, but that's a deep dive. You guys go deep on the podcast. So that's where you go in. What else is new on digital identity? Where do you guys see the future going? Now that you get the baseline identity with the NFT. Makes a lot of sense, create innovation. Good logic, makes sense. Solid technically, what's next? >> I think this really boils down to the way that the internet has grown. Doesn't really feel like the way that the internet should be. Like our data shouldn't live in these wild gardens, controlled by these large companies. Ultimately people should be responsible for their own identities. They should have control over of things that they do online. The data that's shared, the benefit of that data. It's about the world that we are working towards, is very much that. Where we are giving people the ability to be paid for sharing their data with companies. We're giving applications the ability to request information from the people that use those applications to improve their experience. We're really just trying to make connections across the ecosystem through these products, to enable a better experience for everyone. So whether that's the use cases that I mentioned already, or maybe viewing reviews on something like Yelp or Amazon, that just confirm that the person that you are you're looking at is actually a real person, not some bot that's been paid to load a review. The interesting thing about these products is they're so universally applicable. There are so many different ways that we can try to plug them in. So we are- >> A bots is a great example, double-edged sword. You can have a metaverse image and have pre-programmed conversations with liquid audio and the video application. Or it's a real person. How do you know the difference? These are going to be questions around who solves that problem. Now there's time for bots and there's a time not for bots. We all know what happens when you get into the game of manipulation, but also it can be helpful. This is where you got to be smart. And identity's critical in this future. Charlie, what's your reaction to the future of digital identity? So much to look at here on the trajectory. >> I think a big part of it is data portability. If you go to a site like Instagram, you're giving them all this content that's very personal to you, and you can't just pack up and leave Instagram. So we want a future where most of these apps are just a front end and you can navigate from one to the other and bring your data with you. And not be beholden to the companies that operate centralized servers. So, I think data portability is huge and it's going to open up a lot of doors. And just going back to that thought on cleaning up Web2 for a better web three. When I think about the Amazons, the Yelps of the world, there are all these bots, there are all these awful fake reviews. There's a lot of gamification happening that is really just creating a lot of noise. And I want to bring transparency back to the internet where when you see a review, you should know that that's a real human. And blockchain technology is enabling us to do that. And certainly FT domains are going to play a huge part of that. So I think that having an experience where you know and trust the people that you're interacting with is going to be really powerful and just a better experience for everyone. And there's a lot of ramifications with that. politically speaking, we've all seen all the issues with attacking communities and using bots and fake accounts to hit people's pain points, it's sad and certainly not something that we want to see continue happening. So, whatever we can do to give people their digital identity and help people understand that this is a real person on the other end, I think is huge for the future of the internet and really for society as well. >> That's a great call out there Charlie. Cleaning up the mess of Web 2.0, Web2, actually it was 2.0 technically, now Web3 is no point zero in it. But I saw on or listened to the podcast with Matt. This recent one, he had a great metaphor that went back to when I was growing up in the internet, you had IP addresses. And the mess there was, you couldn't find what you want to look. And no one could remember what to type in, 'cause you could type in IP address in the browser back then. And then DNS came out and then keywords that's web. Now that mess, now is fraud, misinformation, bot manipulation, deep fakes, many other kind of unwanted time to innovate. And every year, every time you had these inflection points, there'd be an abstraction on top of it. So, similar thing happening here, is that how you guys see it too? >> I think we're going back to some of the foundational architecture of the internet, DNS. And really bringing that forward about 30, 40 years in terms of technology. So loading in some more cryptography and some other fancy things to help patch some of those issues from the previous versions of the web. >> Awesome. Well guys, thanks so much for coming on and the spirit of TikTok, Emily summarizes asking, can you guys give us a quick TikTok moment, short comment on where this is all going, where is login, single sign-on mean and what should people do to steps to secure their digital identity? >> Sure, I'll jump in here. So, it's time for people to secure their digital identity. The great first step is going to sample domains and getting an NFT domain. You can control your data. You can do a lot of cool different things with your domain, including posting your own website that you will own forever, no one can take it away from you. I would certainly recommend that people join our Discord, Telegram communities, check out our podcasts. It's really great especially if you're new to crypto Web3. We do a great job of explaining all the basic concepts and expanding on them. So yeah, I would say, the time is now to get your digital identity and start embracing Web3 because it's really exploding right now. And there's just so many incredible advantages, especially for the user. >> Michael, what's your take? >> But not, have said it better myself. >> Like we always say, if you're not on the next wave, you're driftwood. And this is a big wave that's happening. It's pretty clear guys, it's there, it's happening now. And again, very pragmatic implementations of solving problems. The sign-on, the app integration. Congratulations and we got our CUBE domain too, by the way. So I think we're good. >> Excellent. >> So, we got to put it to use. Appreciate it, Charlie, Michael, thanks for coming on and sharing the update. >> It's pleasure. >> Welcome. >> Okay, this is theCUBE, with Unstoppable Domains Partner Showcase I'm John for your host, got a lot of other great interviews. Check them out. We're going to continue our coverage and continue on with this great showcase. Thanks for watching. (upbeat music)
SUMMARY :
of the infrastructure of What is the path to a digital of the parts of your physical identity. We see that all the time with Linktree, and the number one conversation into the services you use, is the NFT is your identity. So the important thing about NFTs is And that's why you're seeing NFTs hot divisible kind of asset. Yep, it is ownership Can you guys take us So it really blends the What's the difference that you can navigate to different apps Michael, I got to get your thoughts and the people that use them. of the paradigm where the And the app is able to 'Cause I can see the flywheel kicking in as the other people floating So I got to ask you Charlie, of the internet was. the general public to Web3. I remember the early days of putting forth the and makes the project that they're working So that's where you go in. that the internet should be. So much to look at here on the trajectory. and it's going to open up a lot of doors. is that how you guys see it too? of the foundational architecture and the spirit of TikTok, to get your digital identity The sign-on, the app integration. and sharing the update. We're going to continue
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2022 007 Charlie Brooks and Michael Williams1
>>Hello, and welcome to the cube special presentation of unstoppable domains partner showcase. I'm John furrier, your host of the cube. We got a great conversation talking about the future of the infrastructure of web three, all around domains, non fungible tokens, and more two great guests. Charlie Brooks, with business development of ensemble domains, and Michael Williams, product leader and advisor with unstoppable doing gentlemen, thanks for coming on the cube partner showcase with unstoppable domains. >>Thanks John. Excited to be here. So >>I love what you guys are doing. Congratulations on all your success. You guys are on the leading edge of what is a major infrastructure shift. Web three is being called, but people who have been doing this for a while, know that you see the blockchain, you see decentralization, you see immutability, all these future smart contracts. All the decentralized applications are now hitting the scene and NFTs are super hot as, as, as you can imagine, you guys are in the middle of it. So you guys are in, in, in the sweet spot of what I call the pragmatic pioneers. You guys are to building solutions that are making a difference like single sign-on. You have the login product, let's get into it. What is the path to I digital identity beyond the web, because we know what web identity is, but now that the web is kind of being abstracted away by this new web three layer, what is digital identity? >>Yeah, I can take that one. So I think what we're really seeing is this transition away from a purely physical identity where your digital life or where your, your online identity is really just a reflection of the, the parts of your physical identity, where you live, where you go to school, all of these things. And we're really seeing this world emerge where your online identity becomes much more of a primary. So if you have a way that you represent yourself in the online world, whether that's an Instagram account or TechTalk or email address or username, all of these things together make up your digital identity. So congrats. If you have any of those things, you already have one. >>Yeah. And we see that all the time with link tree people put their link tree out there and it's got the zillion handles. You're right. We all get up to Instagram and everyone's got like zillion identities. Is that a problem or an opportunity? >>I think it's just a reality. The fact that as our identities are spread across all of these different services and platforms that we use, the problem with something like link tree is that it is owned by link tree. You know, if I won the lottery purchased link tree and decided I wanted to change your personal website, John, I could easily do that. Moving to the kind of architecture that we have. And then if T architecture changes that significantly, it puts a lot of power back in the hands of the people who actually own those identities. >>You know, I do a lot of cube showcases with folks rent on my machine, learning and AI, and the number one conversation that they bring up. The number one issue is data. And they say when data is siloed and, and protected and owned, it is not optimized for machine learning. So I can almost imagine, as you bring NFTs to the digital identity, you mentioned you don't own your identity. If someone else is managing the service like link tree, this is, this is a cultural shift. This is an infrastructure software shift at the same time. Can you guys expand more about what you guys are doing with the NFT and ensemble domains with respect to that digital identity, because is that power shifting to the users now? And how does that compare to what's out there today? >>Sure. I think so. Our domains are NFTs, so they are ERC 7 21 tokens. And if you think about the past kind of web two identities are controlled by the platforms that we use, Twitter, Facebook, whatnot. There's a really a lack of data portability there. Our accounts and data live on their servers. They can be deleted at any time. So using an NFT to anchor your digital identity really gives you full control over your identity. You can't, it can't be deleted. It can't be revoked or edited or changed without your permission. And really, even better than information you store on your entity domain can be plugged into the services you use so that you never have to enter the same data twice. So when you go from platform to platform, everything can be tied to your existing domain. You're not going to a new site, kind of entering their ecosystem and providing all this information time and time again, and not really having a clear understanding of how your data is being used and where it's being stored. >>So the innovation here is the NFT is your identity and, and a non fungible token NFT is different than say a fungible tokens. So for the folks out there, that's trying to follow the bouncing ball. Michael, what's the difference between an NFT and a fungible token. And how does, and why is that important for identity? >>Yeah. My favorite metaphor here is baseball cards versus like dollar bills. So a dollar bill is fungible. If I have a dollar and then you have a dollar, we can trade dollars. And none of us is richer or poorer. If I have a babe Ruth and you have a Hank Aaron, and we swap baseball cards, like we have, we have changed something fundamental. So the, the important thing about NFT is, is that they are non fungible. So if I have a domain and you have a domain, like I have that identity and you have that identity, they are unique. They're independent, they're owned by each one of us. And then we can kind of swap them interchangeably. >>And that's why you're seeing NFTs hot with art and artists, because it's like a property, it's a property issue, not so much absolutely changeable, a divisible kind of asset. >>It is a, it is ownership rights in digital >>Form. Yes. All right. So now let's get into what the, the identity piece. I think I find that interesting because if I have something that's an NFT, it's not fungible. It's unique to me. It's property, my property, my login, this sounds compelling. So how does log-in work with the NFT? Can you guys take us through that, that architecture, what does it do? How does it work? And what's the benefit? >>So the way our login product works is it effectively uses your NFT domain. So Michael dot crypto, for example, as the authentication piece of a, of a login session. So basically when I, when I go and I try to log in with my domain, I type in Michael dot crypto. I sign it with my wallet, which cryptographically proves that I am this human. This is me. I have the rights to log in. And then when I do so I have the ability to share certain parts of my identity information with the applications that I use. And so it really blends the best of the ease of use from web to have just a standard like login with Gmail SSL experience, with all of the security and privacy benefits of web three. >>How important is single sign-on because, I mean, right now people are used to like, seeing things like log with your kid hub handle or LinkedIn, or, you know, Google, apple. I mean, you're seeing people offering login. Okay. What's the difference here from those solutions and why is it make sense for the user? >>Sure. Yeah. The big differences, what we're building is really user first. So if you think about traditional SSOs, you are the product. When you use their product, they're selling your data and, you know, they're tracking everything you do logging in with unstoppable handles, not only authentication, but data sharing as well. So when you log in a domain or owner can choose to share aspects of their online identity, such as first name, preferred language profile, picture location. So this is a user controlled way of using a sign-on, where they are permissioning, these different pieces of their identity. And really apps can use this information to enable new experiences, such as for example, website might automatically enable high contrast mode for someone visually impaired. It could, pre-populate your friends from a decentralized social graph. So what we're doing is taking the best parts of web to SSL and combining them with the best parts of web three. >>So no more losing your password entering in the same data, hundreds of times, you know, depending on other services, keep your information safe. Logging with unstoppable really puts you in complete control of your data. And, you know, a big part of that is you're not going to have 80 plus usernames and passwords anymore. You know, we have these tools like password managers that exist to kind of put a bandaid on this issue, but it's not really a long-term solution. So we're, we're building is really seamless onboarding where everything can be tied to your domain so that you can navigate to different apps in a much more seamless way. >>Michael, I got to get your thoughts on this because on the product side, it's interesting. My mind's kind of connecting some dots if I have, first of all, great convenience to reduce all those logins, right? So, you know, check their little pain, pain reduction. But when you think about what's different, I can now broker my data as well as log in. So let's just say, hypothetically, I'm cruising around some D apps and, you know, doing things and earning reputation or attention or points or whatever, tokens utility tokens. There could be a way for me to control what I own. I'm the product I own the data. Is that kind of where this is going? >>I think it's definitely a direction. It could go say, for example, if I'm a e-commerce platform and I'm trying to figure out where I'm going to place a new billboard, you know, one of the things that I could request from a user is their address. I can figure out where they live, what city they're in that will help inform the, the decision that I need to make as a business. And in return, maybe I give that person a dollar off their purchase, right? Like we can, we can start to build a stronger relationship between the applications that people use and the people that use them and try to optimize that whole experience and try to just transfer information back and forth to make everyone's lives better. >>What's the roadmap on the business side, Charlie, when you see companies kind of adopting it, they're probably taking baby steps or crawling before they walk they're walking before they run. I mean, I can see decentralized applications in the future, whether it's FinTech or whatever, having new kinds of marketplaces that take advantage of the paradigm where the, the script flips to the user first. Okay. So I see that. How do people get started now? What are some of the success momentum points that you're seeing companies do now with unstoppable? >>Sure. So a lot of web three apps are very sensitive about respecting the, the information that their users are providing, right? So what we're doing is I'm offering different ways for apps can touch with their users in a way that is user controlled. So an example there is that a lot of web three companies will use wallet connect to allow users to log in using a wallet address, an issue. There is that one person can have hundreds of wallet addresses, and it's impossible for the app to understand that. So what we do is we use login, we attach an email address, some other pieces to a wallet address so that we can identify who a unique user is. And the app is able to collect that information. They don't have to deal with passwords or PII storage. They have access to a huge amount of new data for an improved UX. >>It's really simple to implement and maintain as well. So one example there is if you are a DFI platform and you want to reward your users for coming to their site for the first time, now that they can identify unique user, they can drop a token into that user's wallet all because they're able to identify that user as unique. So they have a better way of understanding their customers. They enable their customers to share data. A lot of these companies well ask users to follow them on Twitter or discord when they need to provide updates or, you know, bug bounties, all these different things and log in with unstoppable, lets them permission, email addresses so they can collect emails if they want to do a newsletter. And instead of sort of harvesting data from elsewhere and kind of forcing people to join this newsletter program, it's all user controlled. So each user saying, yes, you can use my email for your newsletter. You know, I'm supporting your project, want to be kept up to date with bugs or bounties or rewards programs. So really it's just kind of a, a better way for users to, to share the data that they're willing to with dApps and dabs can use it to create all sorts of incentives and really just kind of understand their users on a, on a different level. >>How has the development Michael going on the, on the smart contract side of the business, you know, theories has always been heralded as being very developer focused. There's been great innovations. Just, you still got, you know, gas fees out there. You still gotta do some things. How is the development environment, how are the applications coming? Cause I can see the really, I can see the flywheel kicking in as a developer, Frank gets more streamlined, more efficient, and now you've got the identity piece nailed down. I just see a lot of kind of dominoes falling at the same time. What's the status on the dev side? >>What's your tour? The fascinating thing about crypto is how quickly it changes. You know, when I, when I joined Ethereum was pretty reasonable still for transactions. It was very cheap to get things done very fast. We've looked at last summer that things went completely out of control. This is a big reason that unstoppable for a long time has been working on a layer two and we've moved over to the Pollyanna, our primary source of record, which is built on top of it. The area of course, I think saved well over a hundred million dollars in Gaspe is for our users that we're constantly keeping an eye on new technologies that are emerging, weighing how we can incorporate those things and really where this industry is going to take us. You know, in many ways we are, are just as much passengers as the other people floating around the ecosystem as well. >>Yeah, it's, it's certainly getting faster every day and seeing a huge uptake on a theorem. I heard a stat that most people at the university of California, Berkeley, 30% of the computer science students are dropping out to join web three companies just goes to show you this cultural shift and you can see a lot more companies getting involved. So I got to ask you Charlie, on the biz dev front, how are companies getting started? What's the playbook? Are they putting their toe in the water? Are they jumping in full throttle? What's, what's the, what's the roadmap. What's the best practice for people to get started with unstoppable? >>Absolutely. You know, we're lucky that we get a lot of inbound interest from companies web two and web three because they first want to secure their domains. And we do a ton of work on the backend to protect trademark domains. We want to avoid squatting as much as possible. You know, we don't think that's the spirit of, of weaponry at all. And certainly not what the original intention of the internet was. So fair amount of companies will reach out to, out to us to get their domain. And then we can have a longer conversation about some of the other integrations and ways we can collaborate. So certainly visiting our website and several domains.com is a great starting point. We have an app submission page where asking, reach out to us, even request a grant. We have a grant prop, a program to help developers get started, provide them some resources to, to work with us and integrate some of our technology. >>We have great documentation as well on the site. So you can read all about what it takes to resolve domains, if you're a water and an exchange, as well as what it takes to integrate login within softball, which is actually a super easy integration as well, which we're, we're really excited about. So yeah, I'd say check out the website apply for our grant. If you think you're a fit there, then of course, people can always reach out to me directly on Twitter, on telegram email. We're very reachable and, and we're always happy to chat with projects and, and learn more about what they're doing. >>What's the coolest thing you've seen going on trial with your partners right now. What's, what's the, what's the number one use case that's cool that people are jumping on right now to get in and get some, some, you know, some success out of the gate. >>Yeah. Maybe, maybe gamefied kind of played, earns huge. It's blowing up. And the gaming community is really passionate, vibrant, just expanding like crazy same with there's all this cool new stuff you can do with defy where no matter, you know, how many, how, how big your kind of portfolio is, you're you're able to stake and use all these interesting tools to kind of grow your book. So it's super exciting to see and talk to all these projects and, you know, there's certainly kind of an energy in the community where everyone wants to onboard the general public to web three, right? So we're all working on these school projects, but we need everyone to come over from web to kind of understand the advantages of defy of game fi of having an empty domain. So I'm lucky that I'm kind of one of the first layers there of, of meeting new projects and kind of helping them get access to more users so that they can grow along with. >>Yeah. I remember the early days of Bitcoin and Ethereum, we were giving it away to give the, the community manager was give a, give a Bitcoin to someone that was when it was, you can actually give a Bitcoin to someone what's the, what's the word of mouth or organic viral. I won't say growth hack because that's got negative connotations, but what's the community's way of putting forth the mission for unstoppable. Is it just more domains you guys have any programs got going on? Is it give it away? I'll see you, you can get domains on your site, but what's the, what's the way to get people in gray shaded in and getting comfortable. >>Yeah. So much of what we do is really just all of that, to all that question, to answer that question, we spent a ton of time and energy just on education and whether that's specifically around domains or just general led three, we have a podcast which is pretty exceptional, which talks to what three leaders from across the space and makes the projects that they're working on more accessible. I think we passed over a hundred episodes, not too long ago. There's a ton of stuff that we do that other people do. If anyone has questions, I'm happy to talk about resources. >>Yeah. The part I think you guys are up to one 17, but that's a deep dive that you guys go deep on the podcast. So that's, you know, where you go in, what else is new on digital identity? Where do you guys see the future going now that you get the baseline identity with the NFT? It makes a lot of sense. Create innovation. Good logic makes sense. Solid. Technically what's next. >>Yeah. I think that's really boils down to the way that the internet has grown. Doesn't really feel like the way that the internet should be like our data shouldn't live in these walled gardens controlled by these large companies. Like ultimately people should be responsible for their own identity it's they should have control over the things that they do online, the data that's shared or the benefit of that data. And so the world that we are working towards is very much that where we are giving people the ability to be paid for sharing their data with companies, we're giving applications, the ability to request information from the people that use those applications to improve their experience. We're really just trying to make connections across the ecosystem, through these products to enable a better experience for everyone. So whether that's the, the use cases that I mentioned already, or maybe viewing reviews on something like Yelp or Amazon that just confirmed that the person that you are looking at is actually a real person, not some bot that's been paid to to the loader review. Like the, the interesting thing about these products is they're so universally applicable, applicable. There are so many different games that we can try to plug them in. So have >>It's a great example. It's double-edged sword. You can have a, a metaverse image and have pre-programmed conversations with, with, you know, liquid audio and the video application, you know, or it's a real person. How do you know the difference? You, these are going to be questions, you know, around, around who solves that problem. Now this is time for bots and is it time not for bots? We all know what happens when you get into the, you know, the game of manipulation, but also it can be helpful. This is where you gotta be smart and identity is critical in this future. Charlie, what's your reaction to the future of digital identity? I mean so much to look at here on the trajectory. >>Yeah. You know, I think a big part of it is data portability, right? If you go to a site like Instagram, you're giving them all this content that's very personal to you and you can't just pack up and leave Instagram. So we want a future where most of these apps are just kind of a front end and you can navigate from one to the other and bring your data with you and not be beholden to the companies that operate centralized servers. So I think data portability is huge and it's going to open up a lot of doors. And, and just going back to that thought on kind of cleaning up web two for a better web three. When I think about the Amazons, the Alps, the Yelps of the world, they're all these bots are all these awful fake reviews. There's a lot of gamification happening that is really just creating a lot of noise. >>And I want to bring kind of transparency back to the internet, where when you see a review, you should know that that's a real human and blockchain technology is enabling us to do that. And certainly enough, two domains are going to play a huge part of that. So I think that having an experience where, you know, and trust the people that you're interacting with is going to be really powerful and just a better experience for everyone. And there's a lot of ramifications with that. You know, politically speaking, we've, we've all seen all the issues with kind of attacking communities and using bots and fake accounts to kind of hit people's pain points is it's kind of sad and, and certainly not something that we want to see continue happening. So whatever we can do to kind of give people their digital identity and help people understand that this is a real person on the other end, I think is huge for, for the future of the internet and really for society as well. >>That's a great call out there. Charlie cleaning up the mess of web 2.0 web two. Well, actually I was, it was 2.0 technically now web three is no nos 0.0 in it, but, but I saw on our listen to the podcast with Matt, this recent one, and he had a great metaphor that went back to when I was growing up in the internet, you got IP addresses, right? And the mess there was, it was, you couldn't find what you want to look and no one could remember what to type in. Cause you can type in IP addresses in the browser back then. And then DNS came out and then keywords that's web. Okay. Now that mess now is fraud. Misinformation, bot manipulation, deep fakes, many other kind of unwanted kind of time to innovate. And every year, every time you had these inflection points, there'd be an abstraction on top of it. So similar thing happening here is that you guys see it too. >>Yeah. I think we're going back to some of the foundational architecture of the internet DNS and really bringing that forward about 30, 40 years in terms of technology. So loading in some work cryptography and some other fancy things to help patch some of those issues from the previous versions of the web. >>Yeah. Awesome. Well guys, thanks so much for coming on and the spirit of our tick talk, you know, I'm only summarize this. Can you guys give us a quick tick tock moment, short comment on, you know, where this is all going, whereas log-in single sign on mean and what should people do to take steps to secure their digital identity? >>Sure. I'll jump in here. So it's time for people to secure their digital identity. That great first step has gone on several domains and getting an entity domain. You know, you can control your data. You can do a lot of cool different things with your domain, including posting your own website that you own forever. And no one can take it away from you. I would certainly recommend the people join. Our discord, telegram community is check out our podcasts. It's really great. Especially if you're new to crypto web three, you know, we do a great job of sort of explaining all the basic concepts and expanding on them. So yeah, I'd say, you know, the time is now, so to get your digital identity and start embracing web three, because it's really exploding right now. And there's just so many incredible advantages, especially for the user, >>Michael, what's your take? >>I mean, I put not, I've said it better myself. >>Like we always say, if you're not on the next wave, your driftwood, and this is a big wave it's happening. It's pretty clear guys. It's it's there, it's happening now. And again, very pragmatic implementations of solving problems. The sign-on the app integration. Congratulations. And we've got our cube domain too, by the way. So we're we're I think we're good. You know, so we've got to put it to you. It's appreciate it, Charlie, Michael, thanks for coming on and sharing the update. Okay. This is the cube with unstoppable domains partner showcase, shout for your hosts. Got a lot of other great interviews. Check them out. We're going to continue our coverage and continue on with this great showcase. Thanks for watching.
SUMMARY :
We got a great conversation talking about the future of the infrastructure So So you guys are in, So if you have a way that you represent yourself Is that a problem or an opportunity? changes that significantly, it puts a lot of power back in the hands of the people who actually own those identities. So I can almost imagine, as you bring NFTs to the digital identity, So when you go from platform to platform, everything can be tied to your existing So the innovation here is the NFT is your identity and, So if I have a domain and you have a domain, like I have that identity and you have that identity, And that's why you're seeing NFTs hot with art and artists, because it's like a property, Can you guys take us through that, that architecture, what does it do? So the way our login product works is it effectively uses your NFT domain. seeing things like log with your kid hub handle or LinkedIn, or, you know, Google, So when you log in a domain or owner you know, depending on other services, keep your information safe. I have, first of all, great convenience to reduce all those logins, right? I'm trying to figure out where I'm going to place a new billboard, you know, one of the things that I could What's the roadmap on the business side, Charlie, when you see companies kind of adopting it, And the app is able to collect that information. So each user saying, yes, you can use my email Cause I can see the really, around the ecosystem as well. So I got to ask you Charlie, on the biz dev front, how are companies getting started? of the internet was. So you can read all about what it takes to resolve domains, What's the coolest thing you've seen going on trial with your partners right now. So it's super exciting to see and talk to all these projects and, you know, there's certainly kind of an energy Is it just more domains you guys have any programs to answer that question, we spent a ton of time and energy just on education and So that's, you know, where you go in, what else is new on digital identity? that just confirmed that the person that you are looking at is actually a real person, We all know what happens when you get into the, you know, the game of manipulation, you can navigate from one to the other and bring your data with you and not be beholden to the And I want to bring kind of transparency back to the internet, where when you see a review, So similar thing happening here is that you guys the previous versions of the web. on, you know, where this is all going, whereas log-in single sign on mean and what So yeah, I'd say, you know, the time is now, This is the cube with unstoppable domains partner showcase, shout for your hosts.
SENTIMENT ANALYSIS :
ENTITIES
Entity | Category | Confidence |
---|---|---|
Michael | PERSON | 0.99+ |
John | PERSON | 0.99+ |
Michael Williams | PERSON | 0.99+ |
Charlie | PERSON | 0.99+ |
Matt | PERSON | 0.99+ |
Charlie Brooks | PERSON | 0.99+ |
Amazon | ORGANIZATION | 0.99+ |
Frank | PERSON | 0.99+ |
ORGANIZATION | 0.99+ | |
30% | QUANTITY | 0.99+ |
Yelp | ORGANIZATION | 0.99+ |
apple | ORGANIZATION | 0.99+ |
ORGANIZATION | 0.99+ | |
Amazons | ORGANIZATION | 0.99+ |
NFT | ORGANIZATION | 0.99+ |
twice | QUANTITY | 0.99+ |
hundreds of times | QUANTITY | 0.99+ |
two domains | QUANTITY | 0.99+ |
one person | QUANTITY | 0.99+ |
first time | QUANTITY | 0.99+ |
link tree | ORGANIZATION | 0.98+ |
first | QUANTITY | 0.98+ |
Gmail | TITLE | 0.98+ |
last summer | DATE | 0.98+ |
ORGANIZATION | 0.98+ | |
today | DATE | 0.97+ |
three leaders | QUANTITY | 0.97+ |
80 plus usernames | QUANTITY | 0.97+ |
first step | QUANTITY | 0.97+ |
Ruth | PERSON | 0.97+ |
single | QUANTITY | 0.97+ |
one example | QUANTITY | 0.97+ |
ORGANIZATION | 0.97+ | |
two identities | QUANTITY | 0.97+ |
two great guests | QUANTITY | 0.97+ |
hundreds of wallet addresses | QUANTITY | 0.96+ |
ORGANIZATION | 0.96+ | |
each one | QUANTITY | 0.96+ |
a dollar | QUANTITY | 0.95+ |
Pollyanna | LOCATION | 0.95+ |
over a hundred million dollars | QUANTITY | 0.95+ |
Michael Williams1 | PERSON | 0.94+ |
Michael dot | ORGANIZATION | 0.94+ |
one | QUANTITY | 0.94+ |
zillion handles | QUANTITY | 0.94+ |
Alps | ORGANIZATION | 0.94+ |
ERC 7 21 | OTHER | 0.93+ |
each user | QUANTITY | 0.93+ |
big | EVENT | 0.91+ |
first layers | QUANTITY | 0.9+ |
2022 007 | OTHER | 0.9+ |
over a hundred episodes | QUANTITY | 0.88+ |
Michael dot crypto | ORGANIZATION | 0.87+ |
Ethereum | OTHER | 0.87+ |
university of California | ORGANIZATION | 0.86+ |
three layer | QUANTITY | 0.86+ |
TechTalk | ORGANIZATION | 0.85+ |
Berkeley | LOCATION | 0.85+ |
John furrier | PERSON | 0.83+ |
three companies | QUANTITY | 0.81+ |
Web three | ORGANIZATION | 0.8+ |
about 30, 40 years | QUANTITY | 0.79+ |
tree | ORGANIZATION | 0.76+ |
DFI | ORGANIZATION | 0.74+ |
Yelps | ORGANIZATION | 0.74+ |
single sign | QUANTITY | 0.74+ |
first name | QUANTITY | 0.72+ |
softball | TITLE | 0.69+ |
web two | QUANTITY | 0.66+ |
one 17 | QUANTITY | 0.63+ |
layer two | QUANTITY | 0.62+ |
up | QUANTITY | 0.62+ |
web three | QUANTITY | 0.61+ |
link | TITLE | 0.61+ |
Tomer Shiran, Dremio | AWS re:Invent 2021
>>Good morning. Welcome back to the cubes. Continuing coverage of AWS reinvent 2021. I'm Lisa Martin. We have two live sets here. We've got over a hundred guests on the program this week with our live sets of remote sets, talking about the next decade in cloud innovation. And I'm pleased to be welcoming back. One of our cube alumni timbers. She ran the founder and CPO of Jenny-O to the program. Tom is going to be talking about why 2022 is the year open data architectures surpass the data warehouse Timur. Welcome back to the >>Cube. Thanks for having me. It's great to be here. It's >>Great to be here at a live event in person, my goodness, sitting side by side with guests. Talk to me a little bit about before we kind of dig into the data lake house versus the data warehouse. I want to, I want to unpack that with you. Talk to me about what what's going on at Jemena you guys were on the program earlier this summer, but what are some of the things going on right now in the fall of 2021? >>Yeah, for us, it's a big year of, uh, a lot of product news, a lot of new products, new innovation, a company's grown a lot. We're, uh, you know, probably three times bigger than we were a year ago. So a lot of, a lot of new, new folks on the team and, uh, many, many new customers. >>It's good, always new customers, especially during the last 22 months, which have been obviously incredibly challenging, but I want to unpack this, the difference between a data lake and data lake house, but I love the idea of a lake house by the way, but talk to me about what the differences are similarities and how customers are benefiting. Sure. Yeah. >>I think you could think of the lake house as kind of the evolution of the lake, right? So we have, we've had data lakes for a while. Now, the transition to the cloud made them a lot more powerful and now a lot of new capabilities coming into the world of data lakes really make the, that whole kind of concept that whole architecture, much more powerful to the point that you really are not going to need a data warehouse anymore. Right. And so it kind of gives you the best of both worlds, all the advantages that we had with data lakes, the flexibility to use different processing engines, to have data in your own account and open formats, um, all those benefits, but also the benefits that you had with warehouses, where you could do transactions and get high performance for your, uh, BI workloads and things like that. So the lake house makes kind of both of those come together and gives you the, the benefits of both >>Elizabeth talk to me about from a customer lens perspective, what are some of the key benefits and how does the customer go about from say they've got data warehouses, data lakes to actually evolving to the lake house. >>You know, data warehouses have been around forever, right? And you know, there's, there's been some new innovation there as we've kind of moved to the cloud, but fundamentally there are very close and very proprietary architecture that gets very expensive quickly. And so, you know, with a data warehouse, you have to take your data and load it into the warehouse, right. You know, whether that's a, you know, Terra data or snowflake or any, any other, uh, you know, database out there, that's, that's what you do. You bring the data into the engine. Um, the data lake house is a really different architecture. It's one where you actually, you're having, you have data as its own tier, right? Stored in open formats, things like parquet files and iceberg tables. And you're basically bringing the engines to the data instead of the data to the engine. And so now all of a sudden you can start to take advantage of all this innovation that's happening on the same set of data without having to copy and move it around. So whether that's, you know, Dremio for high performance, uh, BI workloads and SQL type of analysis, a spark for kind of batch processing and machine learning, Flink for streaming. So lots of different technologies that you can use on the, on the same data and the data stays in the customer's own account, right? So S3 effectively becomes their new data warehouse. >>Okay. So it can imagine during the last 22 months of this scattered work from Eddie, and we're still in this work from anywhere environment with so much data being generated at the edge of the edge, expanding that bringing the engines to the data is probably now more timely than ever. >>Yeah. I think the, the growth in data, uh, you see it everywhere, right? That that's the reason so many companies like ourselves are doing so well. Right? It's, it's, there's so much new data, so many new use cases and every company wants to be data-driven right. They all want to be, you know, to, to democratize data within the organization. Um, you know, but you need the platforms to be able to do that. Right. And so, uh, that's very hard if you have to constantly move data around, if you have to take your data, you know, which maybe is landing in S3, but move it into, you know, subsets of it into a data warehouse. And then from there move, you know, substance of that into, you know, BI extracts, right? Tableau extracts power BI imports, and you have to create cubes and lots of copies within the data warehouse. There's no way you're going to be able to provide self-service and data democratization. And so really requires a new architecture. Um, and that's one of the main things that we've been focused on at Dremio, um, is really taking the, the, the lake house and the lake and making it, not just something that data scientists use for, you know, really kind of advanced use cases, but even your production BI workloads can actually now run on the lake house when you're using a SQL technology. Like, and then >>It's really critical because as you talked about this, you know, companies, every company, these days is a data company. If they're not, they have to be, or there's a competitor in the rear view mirror that is going to be able to take over what they're doing. So this really is really critical, especially considering another thing that we learned in the last 22 months is that there's no real-time data access is no longer, a nice to have. It's really an essential for businesses in any organization. >>I think, you know, we, we see it even in our own company, right? The folks that are joining the workforce now, they, they learn sequel in school, right. They, they, they don't want to report on their desk, printed out every Monday morning. They want access to the database. How do I connect my whatever tool I want, or even type sequel by hand. And I want access to the data and I want to just use it. Right. And I want the performance of course, to be fast because otherwise I'll get frustrated and I won't use it, which has been the status quo for a long time. Um, and that's basically what we're solving >>The lake house versus a data warehouse, better able to really facilitate data democratization across an organization. >>Yeah. Because there's a big, you know, people don't talk a lot about the story before the story, right. With, with a data warehouse, the data never starts there. Right. You typically first have your data in something like an S3 or perhaps in other databases, right. And then you have to kind of ETL at all into, um, into that warehouse. And that's a lot of work. And typically only a small subset of the data gets ETL into that data warehouse. And then the user wants to query something that's not in the warehouse. And somebody has to go from engineering, spend, you know, a month or two months, you know, respond to that ticket and wiring up some new ETL, uh, to get the data in. And so it's a big problem, right? And so if you can have a system that can query the data directly in S3 and even join it with sources, uh, outside of that things like your Oracle database, your, your SQL server database here, you know, Mongo, DB, et cetera. Well, now you can really have the ability to expose data to your, to your users within the company and make it very self-service. They can, they can query any data at any time and get a fast response time that that's, that's what they need >>At self-service is key there. Speaking of self-service and things that are new. I know you guys dromio cloud launched that recently, new SAS offering. Talk to me about that. What's going on there. Yeah. >>We want to stream your cloud. We, we spent about two years, um, working on that internally and, uh, really the goal was to simplify how we deliver all of the, kind of the benefits that we've had in our product. Right. Sub-second response times on the lake, a semantic layer, the ability to connect to multiple sources, but take away the pain of having to, you know, install and manage software. Right. And so we did it in a way that the user doesn't have to think about versions. They don't have to think about upgrades. They don't have to monitor anything. It's basically like running and using Gmail. Right? You log in, you, you get to use it, right. You don't have to be very sophisticated. There's no, not a lot of administration you have to do. Um, it basically makes it a lot, a lot simpler. >>And what's the adoption been like so far? >>It's been great. It's been limited availability, but we've been onboarding customers, uh, every week now. Um, many startups, many of the world's largest companies. So that's been, that's been really exciting actually. >>So quite a range of customers. And one of the things, it sounds like you want me to has grown itself during the pandemic. We've seen acceleration of, of that, of, of, uh, startups, of a lot of companies, of cloud adoption of migration. What are some, how have your customer conversations changed in the last 22 months as businesses and every industry kind of scrambled in the beginning to, to survive and now are realizing that they need to modernize, to thrive and to be competitive and to have competitive advantage. >>I think I've seen a few different trends here. One is certainly, there's been a lot of, uh, acceleration of movement to the cloud, right? With, uh, uh, you know, how different businesses have been impacted. It's required them to be more agile, more elastic, right. They don't necessarily know how much workload they're gonna have at any point in time. So having that flexibility, both in terms of the technology that can, you know, with Dremio cloud, we scale, for example, infinitely, like you can have, you know, one query a day, or you can have a thousand queries a second and the system just takes care of it. Right. And so that's really important to these companies that are going through, you know, being impacted in various different ways, right? You had the companies, you know, the Peloton and zooms of the world that were business was exploding. >>And then of course, you know, the travel and hospitality industries, and that went to zero, all of a sudden it's been recovering nicely, uh, you know, since then, but so that flexibility, um, has been really important to customers. I think the other thing is just they've realized that they have to leverage data, right? Because in parallel to this pandemic has been also really a boom in technology, right? And so every industry is being disrupted by new startups, whether it's the insurance industry, the financial services, a lot of InsureTech, FinTech, you know, different, uh, companies that are trying to take advantage of data. So if you, as a, as an enterprise are not doing that, you know, that's a problem. >>It is a problem. It's definitely something that I think every business and every industry needs to be very acutely aware of because from a competitive advantage perspective, you know, there's someone in that rear view mirror who is going to be focused on data. I have a real solid, modern data strategy. That's going to be able to take over if a company is resting on its laurels at all. So here we are at reinvent, they talked a lot about, um, I just came off of Adam psyllid speeds. So Lipsey's keynote. But talk to me about the jumbo AWS partnership. I know AWS its partner ecosystem is huge. You're one of the partners, but talk to me about what's going on with the partnership. How long have you guys been partners? What are the advantages for your customers? >>You know, we've been very close partners with AWS for, for a number of years now, and it kind of spans many different parts of AWS from kind of the, uh, the engineering organization. So very close relationship with the S3 team, the C2 team, uh, you know, just having dinner last night with, uh, Kevin Miller, the GM of S3. Um, and so that's kind of one side of things is really the engineering integration. You know, we're the first technology to integrate with AWS lake formation, which is Amazon's data lake security technology. So we do a lot of work together on kind of upcoming features that Amazon is releasing. Um, and then also they've been really helpful on the go-to-market side of things on the sales and marketing, um, whether it's, you know, blogs on the Amazon blog, where their sales teams actually promoting Dremio to their customers, um, uh, to help them be successful. So it's really been a good, good partnership. >>And there they are, every time I talked to somebody from Amazon, we always talk about their kind of customer first focus, their customer obsession sounds like you're, there's deep alignment on from the technical engineering perspective, sales and marketing. Talk to me a little bit about cultural alignment, because when you're going into customer conversations, I imagine they want to see one unified team. >>Yeah. You know, I think Amazon does have that customer first and obviously we do as well. And we, you know, we have to right as a, as a startup for us, you know, if a customer has a problem, the whole company will jump on that problem. Right. So that's where we call it customer obsession internally. Um, and I think that's very much what we've seen, you know, with, with AWS as well as the desire to make the customer successful comes before. Okay. How does this affect a specific Amazon product? Right? Because anytime a customer is, uh, you know, using Dremio on AWS, they're also consuming many different AWS services and they're bringing data into AWS. And so, um, I, I think for both of us, it's all about how do we solve customer problems and make them successful with their data in this case. Yup. >>Solving those customer problems is the whole reason that we're all here. Right. Talk to me a little bit about, um, as we have just a few more minutes here, we, when we hear terms like, future-proof, I always want to dig in with, with folks like yourself, chief product officers, what does it actually mean? How do you enable businesses to create these future-proof data architectures that are gonna allow them to scale and be really competitive? Sure. >>So yeah, I think many companies have been, have experienced. What's known as lock-in right. They, they invest in some technology, you know, we've seen this with, you know, databases and data warehouses, right? You, you start using that and you can really never get off and prices go up and you find out that you're spending 10 times more, especially now with the cloud data warehouses 10 times more than you thought you were going to be spending. And at that point it becomes very difficult. Right? What do you do? And so, um, one of the great things about the data lake and the lake house architecture is that the data stays stored in the customer's own account. Right? It's in their S3 buckets in source formats, like parquet files and iceberg tables. Um, and they can use many different technologies on that. So, you know, today the best technology for, for, you know, sequel and, you know, powering your, your mission critical BI is, is Dremio, but tomorrow they might be something else, right. >>And that customer can then take that, uh, uh, that company can take that new technology point at the same data and start using it right. That they don't have to go through some really crazy migration process. And, you know, we see that with Teradata data and Oracle, right? The, the, the old school vendors, um, that's always been a pain. And now it is with the, with the newer, uh, cloud data warehouses, you see a lot of complaints around that, so that the lake house is fundamentally designed. Especially if you choose open source formats, like iceberg tables, as opposed to say a Delta, like you're, you're really, you know, future-proofing yourself. Right. Um, >>Got it. Talk to me about some of the things as we wrap up here that, that attendees can learn and see and touch and feel and smell at the jumbo booth at this reinvent. >>Yeah. I think there's a, there's a few different things they can, uh, they can watch, uh, watch a demo or play around with the dremmel cloud and they can talk to our team about what we're doing with Apache iceberg. It's a iceberg to me is one of the more exciting projects, uh, in this space because, you know, it's just created by Netflix and apple Salesforce, AWS just announced support for iceberg with that, with their products, Athena and EMR. So it's really kind of emerging as the standard table format, the way to represent data in open formats in S3. We've been behind iceberg now for, for a while. And so that to us is very exciting. We're happy to chat with folks at the booth about that. Um, Nessie is another project that we created an source project for, uh, really providing a good experience for your data, where you have version control and branching, and kind of trying to reinvent, uh, data engineering, data management. So that's another cool project that there, uh, we can talk about at the booth. >>So lots of opportunity there for attendees to learn even thank you, Tomer for joining me on the program today, talking about the difference between a data warehouse data lake, the lake house, did a great job explaining that Jamil cloud what's going on and how you guys are deepening that partnership with AWS. We appreciate your time. Thank you. Thanks for having me. My pleasure for Tomer. She ran I'm Lisa Martin. You're watching the cube. Our coverage of AWS reinvent continues after this.
SUMMARY :
She ran the founder and CPO of Jenny-O to the program. It's great to be here. Talk to me about what what's going on at Jemena you guys were on the program earlier this summer, We're, uh, you know, probably three times bigger than we were a year data lake house, but I love the idea of a lake house by the way, but talk to me about what the differences are similarities So the lake house makes kind of both of those come together and gives you the, the benefits of both Elizabeth talk to me about from a customer lens perspective, what are some of the key benefits and how does the customer go You know, whether that's a, you know, Terra data or snowflake or any, any other, uh, you know, database out there, expanding that bringing the engines to the data is probably now more timely than ever. And so, uh, that's very hard if you have to constantly move data around, if you have to take your data, It's really critical because as you talked about this, you know, companies, every company, these days is a data company. I think, you know, we, we see it even in our own company, right? The lake house versus a data warehouse, better able to really facilitate data democratization across spend, you know, a month or two months, you know, respond to that ticket and wiring up some new ETL, I know you guys dromio cloud launched that recently, to, you know, install and manage software. Um, many startups, many of the world's largest companies. And one of the things, it sounds like you want me to has grown itself during the pandemic. So having that flexibility, both in terms of the technology that can, you know, And then of course, you know, the travel and hospitality industries, and that went to zero, all of a sudden it's been recovering nicely, You're one of the partners, but talk to me about what's going on with the partnership. um, whether it's, you know, blogs on the Amazon blog, where their sales teams actually And there they are, every time I talked to somebody from Amazon, we always talk about their kind of customer first focus, And we, you know, we have to right as a, as a startup for us, you know, if a customer has a problem, the whole company will jump on that problem. How do you enable businesses to create these future-proof They, they invest in some technology, you know, we've seen this with, you know, databases and data warehouses, And, you know, we see that with Teradata data and Oracle, right? Talk to me about some of the things as we wrap up here that, that attendees can learn and see and uh, in this space because, you know, it's just created by Netflix and apple Salesforce, So lots of opportunity there for attendees to learn even thank you, Tomer for joining me on the program
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Craig Nunes & Tobias Flitsch, Nebulon | CUBEconversations
(upbeat intro music) >> More than a decade ago, the team at Wikibon coined the term Server SAN. We saw the opportunity to dramatically change the storage infrastructure layer and predicted a major change in technologies that would hit the market. Server SAN had three fundamental attributes. First of all, it was software led. So all the traditionally expensive controller functions like snapshots and clones and de-dupe and replication, compression, encryption, et cetera, they were done in software directly challenging a two to three decade long storage controller paradigm. The second principle was it leveraged and shared storage inside of servers. And the third it enabled any-to-any typology between servers and storage. Now, at the time we defined this coming trend in a relatively narrow sense inside of a data center location, for example, but in the past decade, two additional major trends have emerged. First the software defined data center became the dominant model, thanks to VMware and others. And while this eliminated a lot of overhead, it also exposed another problem. Specifically data centers today allocate probably we estimate around 35% of CPU cores and cycles to managing things like storage and network and security, offloading those functions. This is wasted cores and doing this with traditional general purpose x86 processors is expensive and it's not efficient. This is why we've been reporting so aggressively on ARM's ascendancy into the enterprise. It's not only coming it's here and we're going to talk about that today. The second mega trend is cloud computing. Hyperscale infrastructure has allowed technology companies to put a management and control plane into the cloud and expand beyond our narrow server SAN scope within a single data center and support the management of distributed data at massive scale. And today we're on the cusp of a new era of infrastructure. And one of the startups in this space is Nebulon. Hello everybody, this is Dave Vellante, and welcome to this Cube Conversation where we welcome in two great guests, Craig Nunes, Cube alum, co-founder and COO at Nebulon and Tobias Flitsch who's director of product management at Nebulon. Guys, welcome. Great to see you. >> So good to be here Dave. Feels awesome. >> Soon, face to face. Craig, I'm heading your way. >> I can't wait. >> Craig, you heard my narrative upfront and I'm wondering are those the trends that you guys saw when you, when you started the company, what are the major shifts in the world today that, that caused you and your co-founders to launch Nebulon? >> Yeah, I'll give you sort of the way we think about the world, which I think aligns super right with, with what you're talking about, you know, over the last several years, organizations have had a great deal of experience with public cloud data centers. And I think like any platform or technology that is, you know, gets its use in a variety of ways, you know, a bit of savvy is being developed by organizations on, you know, what do I put where, how do I manage things in the most efficient way possible? And there are, in terms of the types of folks we're focused on in Nebulon's business, we see now kind of three groups of people emerging, and, and we sort of simply coined three terms, the returners, the removers, and the remainers. I'll explain what I mean by each of those, the returners are folks who maybe early on, you know, hit the gas on cloud, moved, you know, everything in, a lot in, and realize that while it's awesome for some things, for other things, it was less optimal. Maybe cost became a factor or visibility into what was going on with their data was a factor, security, service levels, whatever. And they've decided to move some of those workloads back. Returners. There are what I call the removers that are taking workloads from, you know, born in the cloud. On-prem, you know, and this was talked a lot about in Martine's blog that, you know, talked about a lot of the growth companies that built up such a large footprint in the public cloud, that economics were kind of working against them. You can, depending on the knobs you turn, you know, you're probably spending two and a half X, two X, what you might spend if you own your own factory. And you can argue about, you know, where your leverage is in negotiating your pricing with the cloud vendors, but there's a big gap. The last one is, and I think probably the most significant in terms of who we've engaged with is the remainers. And the remainers are, you know, hybrid IT organizations. They've got assets in the cloud and on-prem, they aspire to an operational model that is consistent across everything and, you know, leveraging all the best stuff that they observed in their cloud-based assets. And it's kind of our view that frankly we take from, from this constituency that, when people talk about cloud or cloud first, they're moving to something that is really more an operating model versus a destination or data center choice. And so, we get people on the phone every day, talking about cloud first. And when you kind of dig into what they're after, it's operating model characteristics, not which data center do I put it in, and those, those decisions are separating. And so that, you know, it's really that focus for us is where, we believe we're doing something unique for that group of customers. >> Yeah. Cloud first doesn't doesn't mean cloud only. And of course followers of this program know, we talk a lot about this, this definition of cloud is changing, it's evolving, It's moving to the edge, it's moving to data centers, data centers are moving to the cloud. Cross-cloud, it's that big layer that's expanding. And so I think the definition of cloud, even particularly in customer's minds is evolving. There's no question about it. People, they'll look at what VMware is doing in AWS and say, okay, that's cloud, but they'll also look at things like VMware cloud foundation and say oh yeah, that's cloud too. So to me, the beauty of cloud is in the eye of the customer beholder. So I buy that. Tobias. I wonder if you could talk about how this all translates into product, because you guys start up, you got to sell stuff, you use this term smart infrastructure, what is that? How does this all turn into stuff you can sell? >> Right. Yeah. So let me back up a little bit and talk a little bit about, you know, what we at Nebulon do. So we are a cloud based software company, and we're delivering sort of a new category of smart infrastructure. And if you think about things that you would know from your everyday surroundings, smart infrastructure is really all around us. Think smart home technology like Google Nest as an example. And what this all has in common is that there's a cloud control plane that is managing some IOT end points and smart devices in various locations. And by doing that, customers gain benefits like easy remote management, right? You can manage your thermostat, your temperature from anywhere in the world basically. You don't have to worry about automated software updates anymore, and you can easily automate your home, your infrastructure, through this cloud control plane and translating this idea to the data center, right? This idea is not necessarily new, right? If you look into the networking space with Meraki networks, now Cisco or Mist Systems now Juniper, they've really pioneered efforts in cloud management. So smart network infrastructure, and the key problem that they solved there is, you know, managing these vast amount of access points and switches that are scattered across the data centers across campuses, and, you know, the data center. Now, if you translate that to what Nebulon does, it's really applying this smart infrastructure idea, this methodology to application infrastructure, specifically to compute and storage infrastructure. And that's essentially what we're doing. So with smart infrastructure, basically our offering it at Nebulon, the product, that comes with the benefits of this cloud experience, public cloud operating model, as we've talked about, some of our customers look at the cloud as an operating model rather than a destination, a physical location. And with that, we bring to us this model, this, this experience as operating a model to on-premises application infrastructure, and really what you get with this broad offering from Nebulon and the benefits are really circling it out, you know, four areas, first of all, rapid time to value, right? So application owners think people that are not specialists or experts when it comes to IT infrastructure, but more generalists, they can provision on-premise application infrastructure in less than 10 minutes, right? It can go from, from just bare metal physical racks to the full application stack in less than 10 minutes, so they're up and running a lot quicker. And they can immediately deliver services to their end customers, cloud-like operations, this, this notion of zero touch remote management, which now with the last couple of months with this strange time that we're with COVID is, you know, turnout is becoming more and more relevant really as in remotely administrating and management of infrastructure that scales from just hundreds of nodes to thousands of nodes. It doesn't really matter with behind the scenes software updates, with global AI analytics and insights, and basically overall combined reduce the operational overhead when it comes to on-premises infrastructure by up to 75%, right? The other thing is support for any application, whether it's containerized, virtualized, or even bare metal applications. And the idea here is really consistent leveraging server-based storage that doesn't require any Nebulon-specific software on the server. So you get the full power of your application servers for your applications. Again, as the servers intended. And then the fourth benefit when it comes to smart infrastructure is, is of course doing this all at a lower cost and with better data center density. And that is really comparing it to three-tier architectures where you have your server, your SAN fabric, and then you have an external storage, but also when you compare it with hyper-converged infrastructure software, right, that is consuming resources of the application servers, think CPU, think memory and networking. So basically you get a lot more density with that approach compared to those architectures. >> Okay, I want to dig into some of that differentiation too, but what exactly do I buy from you? Do I buy a software subscription? Is that right? Can you explain that a little bit? >> Right. So basically the way we do this is it's really leveraging two key new innovations, right? So, and you see why I made the bridge to smart home technology, because the approach is civil, right? The one is, you know, the introduction of a cloud control plane that basically manage this on-premise application infrastructure, of course, that is delivered to customers as a service. The second one is, you know, a new infrastructure model that uses IOT endpoint technology, and that is embedded into standard application servers and the storage within this application servers. Let me add a couple of words to that to explain a little bit more, so really at the heart of smart infrastructure, in order to deliver this public cloud experience for any on-prem application is this cloud-based control plane, right? So we've built this, how we recommend our customers to use a public cloud, and that is built, you know, building your software on modern technologies that are vendor-agnostic. So it could essentially run anywhere, whether it is, you know, any public cloud vendor, or if we want to run in our own data centers, when regulatory requirements change, it's massively scalable and responsive, no matter how large the managed infrastructure is. But really the interesting part here, Dave, is that the customer doesn't really have to worry about any of that, it's delivered as a service. So what a customer gets from this cloud control plane is a single API end point, how they get it with a public cloud. They get a web user interface, from which they can manage all of their infrastructure, no matter how many devices, no matter where it is, can be in the data center, can be in an edge location anywhere in the world, they get template-based provisioning much like a marketplace in a public cloud. They get analytics, predictive support services, and super easy automation capabilities. Now the second thing that I mentioned is this server embedded software, the server embedded infrastructure software, and that is running on a PCIE based offload engine. And that is really acting as this managed IOT endpoint within the application server that I managed that I mentioned earlier. And that approach really further converges modern application infrastructure. And it really replaces the software defined storage approach that you'll find in hyper-converged infrastructure software. And that is really by embedding the data services, the storage data service into silicon within the server. Now this offload engine, we call that a services processing unit or SPU in short. And that is really what differentiates us from hyper-converged infrastructure. And it's quite different than a regular accelerator card that you get with some of the hyper-converged infrastructure offerings. And it's different in the sense that the SPU runs basically all of the shared and local data services, and it's not just accelerating individual algorithms, individual functions. And it basically provides all of these services aside the CPU with the boot drive, with data drives. And in essence provides you with this a separate fall domain from the service, so for example, if you reboot your server, the data plan remains intact. You know, it's not impacted for that. >> Okay. So I want to stay on that for just a second, Craig, if I could, I get very clear how you're different from, as Tobias said, the three-tier server SAN fabric, external array, the HCI thing's interesting because in some respects, the HCI has, you know, guys take Nutanix, they talk about cloud and becoming more friendly with developers and API piece, but what's your point of view Craig on how you position relative to say HCI? >> Yeah, absolutely. So everyone gets what three-tier architecture is and was, and HCI software, you know, emerged as an alternative to the three-tier architectures. Everyone I think today understands that data services are, you know, SDS is software hosted in the operating system of each HCI device and consume some amount of CPU, memory, network, whatever. And it's typically constrained to a hypervisor environment, kind of where we're most of that stuff is done. And over time, these platforms have added some monitoring capabilities, predictive analytics, typically provided by the vendor's cloud, right? And as Tobias mentioned, some HCIS vendors have augmented this approach by adding an accelerator to make things like compression and dedupe go faster, right? Think SimpliVity or something like that. The difference that we're talking about here is, the infrastructure software that we deliver as a service is embedded right into server silicon. So it's not sitting in the operating system of choice. And what that means is you get the full power of the server you bought for your workloads. It's not constrained to a hypervisor-only environment, it's OS agnostic. And, you know, it's entirely controlled and administered by the cloud versus with, you know, most HCIS is an on-prem console that manages a cluster or two on-prem. And, you know, think of it from a automation perspective. When you automate something, you've got to set up your playbook kind of cluster by cluster. And depending what versions they're on, APIs are changing, behaviors are changing. So a very different approach at scale. And so again, for us, we're talking about something that gives you a much more efficient infrastructure that is then managed by the cloud and gives you this full kind of operational model you would expect for any kind of cloud-based deployment. >> You know, I got to go back, you guys obviously have some three-part DNA hanging around and you know, of course you remember well, the three-part ASIC, it was kind of famous at the time and it was unique. And I bring that up only because you've mentioned a couple of times the silicon and a lot of people yeah, whatever, but we have been on this, especially, particularly with ARM. And I want to share with the audience, if you follow my breaking analysis, you know this. If you look at the historical curve of Moore's law with x86, it's the doubling of performance every two years, roughly, that comes out to about 40% a year. That's moderated down to about 30% a year now, if you look at the ARM ecosystem and take for instance, apple A15, and the previous series, for example, over the last five years, the performance, when you combine the CPU, GPU, NPU, the accelerators, the DSPs, which by the way, are all customizable. That's growing at 110% a year, and the SOC costs 50 bucks. So my point is that you guys are riding perfect example of doing offloads with a way more efficient architecture. You're now on that curve, that's growing at 100% plus per year. Whereas a lot of the legacy storage is still on that 30% a year curve, and so cheaper, lower power. That's why I love to buy, as you were bringing in the IOT and the smart infrastructure, this is the future of storage and infrastructure. >> Absolutely. And the thing I would emphasize is it's not limited to storage, storage is a big issue, but we're talking about your application infrastructure and you brought up something interesting on the GPU, the SmartNIC of things, and just to kind of level set with everybody there, there's the HCI world, and then there's this SmartNIC DPU world, whatever you want to call it, where it's effectively a network card, it's got that specialized processing onboard and firmware to provide some network security storage services, and think of it as a PCIE card in your server. It connects to an external storage system, so think Nvidia Bluefield 2 connecting to an external NVME storage device. And the interesting thing about that is, you know, storage processing is offloaded from the server. So as we said earlier, good, right, you get the server back to your application, but storage moves out of the server. And it starts to look a little bit like an external storage approach versus a server based approach. And infrastructure management is done by, you know, the server SmartNIC with some monitoring and analytics coming from, you know, your supplier's cloud support service. So complexity creeps back in, if you start to lose that, you know, heavily converged approach. Again, we are taking advantage of storage within the server and, you know, keeping this a real server based approach, but distinguishing ourselves from the HCI approach. Cause there's a real ROI there. And when we talked to folks who are looking at new and different ways, we talk a lot about the cloud and I think we've done a bit of that already, but then at the end of the day, folks are trying to figure out well, okay, but then what do I buy to enable this? And what you buy is your standard server recipe. So think your favorite HPE, Lenovo, Supermicro, whatever, whatever your brand, and it's going to come enabled with this IOT end point within it, so it's really a smart server, if you will, that can then be controlled by our cloud. And so you're effectively buying, you know, from your favorite server vendor, a server option that is this endpoint and a subscription. You don't buy any of this from us, by the way, it's all coming from them. And that's the way we deliver this. >> You know, sorry to get into the plumbing, but this is something we've been on and a facet of it. Is that silicon custom designed or is it pretty much off the shelf, do you guys add any value to it? >> No, there are off the shelf options that can deliver tremendous horsepower on that form factor. And so we take advantage of that to, you know, do what we do in terms of, you know, creating these sort of smart servers with our end point. And so that's where we're at. >> Yeah. Awesome. So guys, what's your sweet spot, you know, why are customers, you know, what are you seeing customers adopting? Maybe some examples you guys can share? >> Yeah, absolutely. So I think Tobias mentioned that because of the architectural approach, there's a lot of flexibility there, you can run virtualized, containerized, bare metal applications. The question is where are folks choosing to get started? And those use cases with our existing customers revolved heavily around virtualization modernization. So they're going back in to their virtualized environment, whether their existing infrastructure is array-based or HCI-based. And they're looking to streamline that, save money, automate more, the usual things. The second area is the distributed edge. You know, the edge is going through tremendous transformation with IOT devices, 5g, and trying to get processing closer to where customers are doing work. And so that distributed edge is a real opportunity because again, it's a more cost-effective, more dense infrastructure. The cloud effectively can manage across all of these sites through a single API. And then the third area is cloud service provider transformation. We do a fair bit of business with, you know, cloud service providers, CTOs, who are looking at trying to build top line growth, trying to create new services and, and drive better bottom line. And so this is really, you know, as much as a revenue opportunity for them as cost saving opportunity. And then the last one is this notion of, you know, bringing the cloud on-prem, we've done a cloud repatriation deal. And I know you've seen a little of that, but maybe not a lot of it. And, you know, I can tell you in our first deals, we've already seen it, so it's out there. Those are the places where people are getting started with us today. >> It's just interesting, you're right. I don't see a ton of it, but if I'm going to repatriate, I don't want to go backwards. I don't want to repatriate to legacy. So it actually does kind of make sense that I repatriate to essentially a component of on-prem cloud that's managed in the cloud, that makes sense to me to buy. But today you're managing from the cloud, you're managing on-prem infrastructure. Maybe you could show us a little leg, share a little roadmap, I mean, where are you guys headed from a product standpoint? >> Right, so I'm not going to go too far on the limb there, but obviously, right. So one of the key benefits of a cloud managed platform is this notion of a single API, right. We talked about the distributed edge where, you know, think of retailer that has, you know, thousands of stores, each store having local infrastructure. And, you know, if you think about the challenges that come with, you know, just administrating those systems, rolling out firmware updates, rolling out updates in general, monitoring those systems, et cetera. So having a single console, a cloud console to administrate all of that infrastructure, obviously, you know, the benefits are easy now. If you think about, if you're thinking about that and spin it further, right? So from the use cases and the types of users that we've see, and Craig talked about them at the very beginning, you can think about this as this is a hybrid world, right. Customers will have data that they'll have in the public cloud. They will have data and applications in their data centers and at the edge, obviously it is our objective to deliver the same experience that they gained from the public cloud on-prem, and eventually, you know, those two things can come closer together. Apart from that, we're constantly improving the data services. And as you mentioned, ARM is, is on a path that is becoming stronger and faster. So obviously we're going to leverage on that and build out our data storage services and become faster. But really the key thing that I'd like to, to mention all the time, and this is related to roadmap, but rather feature delivery, right? So the majority of what we do is in the cloud, our business logic in the cloud, the capabilities, the things that make infrastructure work are delivered in the cloud. And, you know, it's provided as a service. So compared with your Gmail, you know, your cloud services, one day, you don't have a feature, the next day you have a feature, so we're continuously rolling out new capabilities through our cloud. >> And that's about feature acceleration as opposed to technical debt, which is what you get with legacy features, feature creep. >> Absolutely. The other thing I would say too, is a big focus for us now is to help our customers more easily consume this new concept. And we've already got, you know, SDKs for things like Python and PowerShell and some of those things, but we've got, I think, nearly ready, an Ansible SDK. We're trying to help folks better kind of use case by use case, spin this stuff up within their organization, their infrastructure. Because again, part of our objective, we know that IT professionals have, you know, a lot of inertia when they're, you know, moving stuff around in their own data center. And we're aiming to make this, you know, a much simpler, more agile experience to deploy and grow over time. >> We've got to go, but Craig, quick company stats. Am I correct, you've raised just under 20 million. Where are you on funding? What's your head count today? >> I am going to plead the fifth on all of that. >> Oh, okay. Keep it stealth. Staying a little stealthy, I love it. Really excited for you. I love what you're doing. It's really starting to come into focus. And so congratulations. You know, you got a ways to go, but Tobias and Craig, appreciate you coming on The Cube today. And thank you for watching this Cube Conversation. This is Dave Vellante. We'll see you next time. (upbeat outro music)
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Danny Allan & Brian Schwartz | VeeamON 2021
>>Hi lisa martin here with the cubes coverage of demon 2021. I've got to alumni joining me. Please welcome back to the cube Danny. Alan beam's ceo Danny. It's great to see you. >>I am delighted to be here lisa. >>Excellent brian Schwartz is here as well. Google director outbound product management brian welcome back to the program. Uh >>thanks for having me again. Excited to be >>here. Excited to be here. Yes, definitely. We're gonna be talking all about what Demon google are doing today. But let's go ahead and start Danny with you. Seems vision is to be the number one trusted provider of backup and recovery solutions for the, for for modern data protection. Unpack that for me, trust is absolutely critical. But when you're talking about modern data protection to your customers, what does that mean? >>Yeah. So I always, I always tell our customers there's three things in there that are really important. Trust is obviously number one and google knows this. You've been the most trusted search provider uh, forever. And, and so we have 400,000 customers. We need to make sure that our products work. We need to make sure they do data protection, but we need to do it in a modern way. And so it's not just back up and recovery, that's clearly important. It's also all of the automation and orchestration to move workloads across infrastructures, move it from on premises to the google cloud, for example, it also includes things like governance and compliance because we're faced with ransomware, malware and security threats. And so modern data protection is far more than just back up. It's the automation, it's the monitoring, it's a governance and compliance. It's the ability to move workloads. Um, but everything that we look at within our platform, we focus on all of those different characteristics and to make sure that it works for our customers. >>One of the things that we've seen in the last year, Danny big optic in ransom were obviously the one that everyone is the most familiar with right now. The colonial pipeline. Talk to me about some of the things that the team has seen, what your 400,000 customers have seen in the last 12 months of such a dynamic market, a massive shift to work from home and to supporting SAS for clothes and things like that. What have you seen? >>Well, certainly the employees working from home, there's a massive increase in the attack surface for organizations because now, instead of having three offices, they have, you know, hundreds of locations for their end users. And so it's all about protecting their data at the same time as well. There's been this explosion in malware and ransomware attacks. So we really see customers focusing on three different areas. The first is making sure that when they take a copy of their data, that it is actually secure and we can get into, you know, a mutability and keeping things offline. But really taking the data, making sure it's secure. The second thing that we see customers doing is monitoring their environment. So this is both inspection of the compute environment and of the data itself. Because when ransomware hits, for example, you'll see change rates on data explode. So secure your data monitor the environment. And then lastly make sure that you can recover intelligently is let us say because the last thing that you want to do if you're hit by ransomware is to bring the ransomware back online from a backup. So we call this security cover re secure, restore. We really see customers focusing on those three areas >>And that restoration is critical there because as we know these days, it's not if we get hit with ransomware, it's really a matter of when. Let's go ahead now and go into the google partnership, jenny talked to me about it from your perspective, the history of the strength of the partnership, all that good stuff. >>Yeah. So we have a very deep and long and lengthy relationship with google um, on a number of different areas. So for example, we have 400,000 customers. Where do they send their backups? Most customers don't want to continue to invest in storage solutions on their premises. And so they'll send their data from on premises and tear it into google cloud storage. So that's one integration point. The second is when the running workloads within the clouds. So this is now cloud native. If you're running on top of the google cloud platform, we are inside the google America place and we can protect those workloads. A third area is around the google vm ware engine, there's customers that have a hybrid model where they have some capacity on premises and some in google using the VM ware infrastructure and we support that as well. That's a third area and then 1/4 and perhaps the longest running um, google is synonymous with containers and especially kubernetes, they were very instrumental in the foundations of kubernetes and so r K 10 product which does data protection for kubernetes is also in the google America place. So a very long and deep relationship with them and it's to the benefit of our customers. >>Absolutely. And I think I just saw the other day that google celebrated the search engine. It's 15th birthday. I thought what, what did we do 16 years ago when we couldn't just find anything we wanted brian talked to me about it from Google's perspective of being partnership. >>Yeah, so as Danny mentioned, it's really multifaceted, um it really starts with a hybrid scenario, you know, there's still a lot of customers that are on their journey into the cloud and protecting those on premises workloads and in some senses, even using beams capabilities to move data to help migrate into the cloud is I'd say a great color of the relationship. Um but as Danny mentioned increasingly, more and more primary applications are running in the cloud and you know, the ability to protect those and have, you know, the great features and capabilities, uh you know, that being provides, whether it be for GCB er VM where you know, capability and google cloud or things like G k e R kubernetes offering, which has mentioned, you know, we've been deep and wide in kubernetes, we really birthed it many, many years ago um and have a huge successful business in, in the managing and hosting containers, that having the capabilities to add to those. It really adds to our ecosystem. So we're super excited about the partnership, we're happy to have this great foundation to build together with them into the future. >>And Danny Wien launched, just been in february a couple of months ago, being backup for google cloud platform. Talk to us about that technology and what you're announcing at them on this year. >>Yeah, sure. So back in february we released the first version of the VM backup for G C p product in the marketplace and that's really intended to protect of course, i as infrastructure as a service workloads running on top of G C p and it's been very, very successful. It has integration with the core platform and what I mean by that is if you do a backup in G C P, you can do you can copy that back up on premises and vice versa. So it has a light integration at the data level. What we're about to release later on this summer is version two of that product that has a deep integration with the VM platform via what we call the uh team service platform, a PS themselves. And that allows a rich bidirectional uh interaction between the two products that you can do not just day one operations, but also day to operations. So you can update the software, you can harmonize schedules between on premises and in the cloud. It really allows customers to be more successful in a hybrid model where they're moving from on premises to the cloud. >>And that seems to be really critically important. As we talk about hybrid club all the time, customers are in hybrid. They're living in the hybrid cloud for many reasons, whether it's acquisition or you know, just the nature of lines of business leveraging their cloud vendor of choice. So being able to support the hybrid cloud environment for customers and ensure that that data is recoverable is table stakes these days. Does that give them an advantage over your competition Danny? >>It does. Absolutely. So customers want the hybrid cloud experience. What we find over time is they do trend towards the cloud. There's no question. So if you have the hybrid experience, if they're sending their data there, for example, a step one, step two, of course, is just to move the workload into the cloud and then step three, they really start to be able to unleash their data. If you think about what google is known for, they have incredible capabilities around machine learning and artificial intelligence and they've been doing that for a very long time. So you can imagine customers after they start putting their data there, they start putting their workloads here, they want to unlock it into leverage the insights from the data that they're storing and that's really exciting about where we're going. It's, they were early days for most customers. They're still kind of moving and transitioning into the cloud. But if you think of the capabilities that are unlocked with that massive platform in google, it just opens up the ability to address big challenges of today, like climate change and sustainability and you know, all the health care challenges that we're faced with it. It really is an exciting time to be partnered with Google >>Ryan. Let's dig into the infrastructure in the architecture from your perspective, help us unpack that and what customers are coming to you for help with. >>Yeah. So Danny mentioned, you know the prowess that google has with data and analytics and, and a, I I think we're pretty well known for that. Uh, there's a tremendous opportunity for people in the future. Um, the thing that people get just right out of the box is the access to the technology that we built to build google cloud itself. Just the scale and, and technology, it's, you know, it's, it's a, you know, just incredible. You know, it's a fact that we have eight products here at google that have a billion users and when you have, you know, most people know the search and maps and gmail and all these things. When you have that kind of infrastructure, you build a platform like google cloud platform and you know, the network as a perfect example, the network endpoints, they're actually close to your house. There's a reason our technology is so fast because you get onto the google private network, someplace really close to where you actually live. We have thousands and thousands of points of presence spread around the world and from that point forward you're riding on our internal network, you get better quality of service. Uh the other thing I like to mention is, you know, the google cloud storage, that team is built on our object storage. It's uh it's the same technology that underpins Youtube and other things that most people are familiar with and you just think about that for a minute, you can find the most obscure Youtube video and it's gonna load really fast. You know, you're not going to sit there waiting for like two minutes waiting for something to load and that same under underlying technology underpins GCS So when you're going to go and you know, go back to an old restore, you know, to do a restore, it's gonna load fast even if you're on one of the more inexpensive storage classes. So it's a really nice experience for data protection. It has this global network properties you can restore to a different region if there was ever a disaster, there's just the scale of our foundation of infrastructure and also, you know, Danny mentioned if we're super proud about the investments that google has made for sustainability, You know, our cloud runs on 100% renewable energy at the cloud at our scale. That's a lot of, that's a lot of green energy. We're happy to be one of the largest consumers of green energy out there and make continued investments in sustainability. So, you know, we think we have some of the greenest data centers in the world and it's just one more benefit that people have when they come to run on Google Cloud. >>I don't know what any of us would do without google google cloud platform or google cloud storage. I mean you just mentioned all of the enterprise things as well as the at home. I've got to find this really crazy, obscure youtube video but as demanding customers as we are, we want things asAP not the same thing. If you know, an employee can't find a file or calendar has been deleted or whatnot. Let's go in to finish our time here with some joint customer use case examples. Let's talk about backing up on prem workloads to google cloud storage using existing VM licensing Danny. Tell us about that. >>Yeah. So one of the things that we've introduced at beam is this beam, universal licensing and it's completely portable license, you can be running your workloads on premises now and on a physical system and then you can, you know, make that portable to go to a virtual system and then if you want to go to the cloud, you can send that data up to the work load up to the cloud. One of the neat things about this transition for customers from a storage perspective, we don't charge for that. If you're backing up a physical system and sending your your back up on premises, you know, we don't charge for that. If you want to move to the cloud, we don't charge for that. And so as they go through this, there's a predictability and and customers want that predictability so much um that it's a big differentiating factor for us. They don't want to be surprised by a bill. And so we just make it simple and seamless. They have a single licensing model and its future proof as they move forward on the cloud journey. They don't have to change anything. >>Tell me what you mean by future proof as a marketer. I know that term very well, but it doesn't mean different things to different people. So for means customers in the context of the expansion of partnership with google the opportunities, the choices that you're giving customers to your customers, what does future proof actually delivered to them? >>It means that they're not locked into where they are today. If you think about a customer right now that's running a workload on premises maybe because they have to um they need to be close to the data that's being generated or feeding into that application system. Maybe they're locked into that on premises model. Now they have one of two choices when their hardware gets to the end of life. They can either buy more hardware which locks them into where they are today for the next three years in the next four years Or they can say, you know what, I don't want to lock into that. I want to model the license that is portable that maybe 12 months from now, 18 months from now, I can move to the cloud and so it future proof some, it doesn't give them another reason to stay on premises. It allows them the flexibility that licensing is taken off the table because it moves with you that there's zero thought or consideration and that locks you into where you are today. And that's exciting because it unlocks the capabilities of the cloud without being handicapped if you will by what you have on premises. >>Excellent. Let's go to the second uh use case lift and shift in that portability brian. Talk to us about it from your perspective. >>Yeah, so we obviously constantly in discussions with our customers about moving more applications to the cloud and there's really two different kind of approach is the lift and shift and modernization. You know, do you want to change and run on kubernetes when you come to the cloud as you move it in? In some cases people want to do that or they're gonna obviously build a new application in the cloud. But increasingly we see a lot of customers wanting to do lift and shift, they want to move into the cloud relatively quickly. As Danny said, there's like compelling events on like refreshes and in many cases we've had a number of customers come to us and say look we're going to exit our data centers. We did a big announcement Nokia, they're gonna exit 50 data centers in the coming years around the world and just move that into the cloud. In many cases you want to lift and shift that application to do the migration with his little change as possible. And that's one of the reasons we've really invested in a lot of enterprise, more classic enterprise support type technologies. And also we're super excited to have a really wide set of partners and ecosystem like the folks here at Wien. So the customers can really preserve those technologies, preserve that operational experience that they're already familiar with on prem and use that in the cloud. It just makes it easier for them to move to the cloud faster without having to rebuild as much stuff on the way in. >>And that's critical. Let's talk about one more use case and that is native protection of workloads that run on g c p Danny. What are you enabling customers to do there? >>Well? So we actually merged the capabilities of two different things. One is we leverage the native Api is of G C p to take a snapshot and we merge that with our ability to put it in a portable data format. Now. Why is that important? Because you want to use the native capabilities of G CPU want to leverage those native snapshots. The fastest way to recover a file or the fastest way to recover of'em is from the G C p snapshot. However, if you want to take a copy of that and move it into another locale or you want to pull it back on premises for compliance reasons or put it in a long term storage format, you probably want to put it in GCS or in our portable storage format. And so we merge those two capabilities, the snapshot and back up into a single product. And in addition to that, one of the things that we do, again, I talked about predictability. We tell customers what that policy is going to cost them because if for example a customer said, well I like the idea of doing my backups in the cloud, but I want to store it on premises. We'll tell them, well if you're copying that data continually, you know what the network charges look like, What the CPU and compute charges look like, What do the storage costs looks like. So we give them the forecast of what the cost model looks like even before they do a single backup. >>That forecasting has got to be key, as you said with so much unpredicted things that we can't predict going on in this world the last year has taught us that with a massive shift, the acceleration of digital business and digital transformation, it's really critical that customers have an idea of what their costs are going to be so that they can make adjustments and be agile as they need the technology to be. Last question Bryant is for you, give us a view uh, and all the V mon attendees, what can we expect from the partnership in the next 12 >>months? You know, we're excited about the foundation of the partnership across hybrid and in cloud for both VMS and containers. I think this is the real beginning of a long standing relationship. Um, and it's really about a marriage of technology. You think about all the great data protection and orchestration, all the things that Danny mentioned married with the cloud foundation that we have at scale this tremendous network. You know, we just signed a deal with SpaceX in the last couple of days to hook their satellite network up to the google cloud network, you know, chosen again because we just have this foundational capability to push large amounts of data around the world. And that's you know, for Youtube. We signed a deal with Univision, same type of thing, just massive media uh, you know, being pushed around the world. And if you think about it that that same foundation is used for data protection. Data protection. There's a lot of data and moving large sets of data is hard. You know, we have just this incredible prowess and we're excited about the future of how our technology and beans. Technology is going to evolve over time >>theme and google a marriage of technology Guys, thank you so much for joining me, sharing what's new? The opportunities that demand google are joined me delivering to your joint customers. Lots of great step. We appreciate your time. >>Thanks lisa >>For Danielle in and Brian Schwartz. I'm Lisa Martin. You're watching the cubes coverage of Lehman 2021.
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Amit Zavery, Google Cloud | theCUBE on Cloud 2021
>> Welcome back to Cube On Cloud. My name is Paul Gillin, enterprise editor at SiliconANGLE, and I'm pleased to now have as a guest on the show. Amit Zephyr, excuse me, general manager, vice president of business application platform at Google cloud. Amit is a formerly EVP and corporate officer for product development at Oracle cloud, 24 years at Oracle, and by my account a veteran of seven previous appearances on theCube. Amit welcome, thanks for joining us. >> Thanks for having me Paul, it's always good to be back on theCube. >> Now you are... one of your big focus areas right now is on low-code and no-code. Of course this is a market that seems to be growing explosively. We often hear low code/no code used in the same breath as if they're the same thing. In fact, how are they different? >> I think it's a huge difference, now. I think industry started as low-code mode for many, many years. I mean, there were technologies, or tools provided for kind of helping developers be more productive that's what low-code was doing. It was not really meant, even though it was positioned for citizen developers it was very hard for a non technologist to really build application using low code. No-code is really meant as the word stands, no code. So there's really no coding, there's no understanding required about the underlying technology stack, or knowing how constructs works or how the data is laid out. All that stuff is kind of hidden and abstracted out from you. You are really focused as a citizen developer or a line of business user, in kind of delivering what your business application requirements are, and the business flows are, without having to know anything about writing any code. So you can build applications, you can build your interfaces and not have to learn anything about a single line of code. So that's really no-code and I think they getting to a phase now where the platforms have gotten much stronger and better where you can do very good productive applications without having to write a single line of code. So that's really the goal with no-code, and that's really the future in terms of how we will get more and more line of business users, or citizen developers to build applications they need for their day-to-day work. >> So when would you use one or the other? >> I think since low-code you would probably any developer has been around for eight, 10 years, if not longer where you extract out some of this stuff you can do some of the things in terms of not having to write some code where you have a lot of modules pre-built for you, and then when you want to mix a lot of changes, you go and drop into an ID and write some code or make some changes to a code. So you still get into that, and those are really focused towards semi-professional developers or IT in many cases or even developers who want to reduce the time required to start from, write and building an application. so it makes you much more productive. So if you are a really some semi-professional or you are a developer, you can either use use low-code to improve your productivity and not start from scratch. No-code is really used for folks who are really not interested in learning about coding, don't have any experience in it, and still want to be productive and build applications. And that's really when I would start with.. I would not give a low code to a citizen developer or a line of business user who has no experience with any coding. And that's not really.. It will only productive, They'll get frustrated and not deliver what you need, and not get anything out of it and many cases. >> Well, I've been around this industry long enough to remember fourth-generation languages and visual basic >> Yeah and the predecessors that never really caught on in a big way. I mean, they certainly had big audiences but, right now we're seeing 40, 50% annual market growth. Why is this market suddenly so hot? >> Yeah it's not a difference. I think that as you said, the 4G deal and I think a lot of those tools, even if you look at forms, and PLC and we kind of extracted out the technology and made it easier, but it was not very clear who they were targeting with that. They're still targeting the same developer audience. So the they never expanded the universe of users. It was same user base, just making it simpler for them. So, with those low-code tools, it never landed them getting more and more user base out of that. With no-code platforms, you are now expanding the user community. You are giving this capabilities to more and more users than a low-code tools could provide. That's why I think the growth is much faster. So if you find the right no-code platform, you will see a lot more adoption because you're solving a real problem, you are giving them a lot more capabilities and making the user productive without having to depend on IT in many cases, or having to wait for a lot of those big applications to be built for them even though they need it immediately. So I think that's why I think you're solving a real business problem and giving a lot more capabilities to users and no doubt the users love it and they start expanding the usage. It's very viral adoption in many cases after that. >> Historically the rap on these tools has been that, because they're typically interpreted, the performance is never going to be up to that of application written in C plus plus or something. Is that still the case? Is that a sort of structural weakness of no-code tools or is that changing? >> I think the early days probably not any more. I think if you look at what we are doing at Google Cloud for example, it's not interpreted, I mean, it does do a lot of heavy lifting underneath the covers, but, and you don't have to go into the coding part of it but it brings the whole Cloud platform with it, right? So the scalability, the security the performance, availability all that stuff is built into the platform. So it's not a tool, it's a platform. I think that's thing, the big difference. Most of the early days you will see a lot of these things as a tool, which you can use it, and there's nothing underneath the covers the run kinds are very weak, there's really not the full Cloud platform provided with it, but I think the way we seeing it now and over the last many years, what we have done and what we continue to do, is to bring the power of the Cloud platform with it. So you're not missing out on the scalability, the performance, security, even the compliance and governance is built in. So IT is part of the process even though they might not build an application themselves. And that's where I think the barriers have been lifted. And again, it's not a solution for everything also. I'm not saying that this would go in, if you want to build a full end to end e-commerce site for example, I would not use a no-code platform for it, because you're going to do a lot more heavy lifting, you might want to integrate with a lot of custom stuff, you might build a custom experience. All that kind of stuff might not be that doable, but there are a lot of use cases now, which you can deliver with a platform like what we've been building at Google cloud. >> So, talk about what you're doing at Google cloud. Do you have a play in both the low-code and the no-code market? Do you favor one over the other? >> Yeah no I think we've employed technologies and services across the gamut of different requirements, right? I mean, our goal is not that we will only address one market needs and we'll ignore the rest of the things required for our developer community. So as you know, Google cloud has been very focused for many years delivering capabilities for developer community. With technology we deliver the Kubernetes and containers tend to flow for AI, compute storage all that kind of stuff is really developer centric. We have a lot of developers build applications on it writing code. They have abstracted some of this stuff and provide a lot of low-code technologies like Firebase for building mobile apps, the millions of apps mobile apps built by developers using Firebase today that it does abstract out the technology. And then you don't have to do a lot of heavy lifting yourself. So we do provide a lot of low-code tooling as well. And now, as we see the need for no-code especially kind of empowering the line of business user and citizen developers, we acquired a company called AppSheet, early 2020, and integrated that as part of our Google Cloud Platform as well as the workspace. So the G suite, the Gmail, all the technology all the services we provide for productivity and collaboration. And allowed users to now extend that collaboration capabilities by adding a workflow, and adding another app experience as needed for a particular business user needs. So that's how we looking at it like making sure that we can deliver a platform for spectrum of different use cases. And get that flexibility for the end user in terms of whatever they need to do, we should be able to provide as part of a Google Cloud Platform now. >> So as far as Google Cloud's positioning, I mean you're number three in the market you're growing but not really changing the distance between you and Microsoft for what public information we've been able to see in AWS. In Microsoft you have a company that has a long history with developers and of development tools and really as is that as a core strength do you see your low-code/no-code strategy as being a way to make up ground on them? >> Yeah, I think that the way to look at the market, and again I know the industry analyst and the market loves to do rankings in this world but, I think the Cloud business is probably big enough for a lot of vendors. I mean, this is growing as the amazing pace as you know. And it is becoming, it's a large investment. It takes time for a lot of the vendors to deliver everything they need to. But today, if you look at a lot of the net new growth and lot of net new customers, we seeing a huge percentage of share coming to Google Cloud, right? And we continue to announce some of the public things and the results will come out again every quarter. And we tried to break out the Cloud segment in the Google results more regularly so that people get an idea of how well they're doing in the Cloud business. So we are very comfortable where we are in terms of our growth in terms of our adoption, as well as in terms of how we delivering all the value our customers require, right? So, note out one of the parts we want to do is make sure that we have a end to end offering for all of the different use cases customers require and no-code is one of the parts we want to deliver for our customers as well. We've done very good capabilities and our data analytics. We do a lot of work around AIML, industry solutions. You look at the adoption we've had around a lot of those platform and Hybrid and MultiCloud. It's been growing very, very fast. And this one more additional things we are going to do, so that we can deliver what our customers are asking for. We're not too worried about the rankings we are worried about really making sure we're delivering the value to our customers. And we're seeing that it doesn't end very well. And if you look at the numbers now, I mean the growth rate is higher than any other Cloud vendor as well as be seeing a huge amount of demand been on Google Cloud as well. >> Well, not to belabor the point, but naturally your growth rate is going to be higher if you're a third of the market, I mean, how important is it to you to break into, to surpass the number two? How important are rankings within the Google Cloud team, or are you focused mainly more on growth and just consistency? >> No, I don't think again, I'm not worried about... we are not focused on ranking, or any of that stuff typically, I think we were worried about making sure customers are satisfied, and the adding more and more customers. So if you look at the volume of customers we're signing up, a lot of the large deals they didn't... do we need to look at the announcement we'd made over the last year, has been tremendous momentum around that. Lot of large banks, lot of large telecommunication companies large enterprises, name them. I think all of them are starting to kind of pick up Google Cloud. So if you follow that, I think that's really what is satisfying for us. And the results are starting to show that growth and the momentum. So we can't cover the gap we had in the previous... Because Google Cloud started late in this market. So if Cloud business grows by accumulating revenue over many years. So I cant look at the history, I'm looking at the future really. And if you look at the growth for the new business and the percentage of the net new business, we're doing better than pretty much any other vendor out there. >> And you said you were stepping up your reference to disclose those numbers. Was that what I heard you say? >> I think every quarter you're seeing that, I think we started announcing our revenue and growth numbers, and we started to do a lot of reporting about our Cloud business and that you will start, you see more and more and more of that regularly from Google now. >> Let's get back just briefly to the low-code/no-code discussion. A lot of companies looking at how to roll this out right now. You've got some big governance issues involved here. If you have a lot of citizen developers you also have the potential for chaos. What advice are you giving customers using your tools for how they should organize around citizen development? >> Yeah, no, I think no doubt. If this needs to be adopted by enterprise you can't make it a completely rogue or a completely shadow based development capabilities. So part of our no-code platform, one thing you want to make sure that this is enterprise ready, it has many aspects required for that. One is compliance making sure you have all the regulatory things delivered for data, privacy, security. Second is governance. A lot of the IT departments want to make sure who's using this platform? How are they accessing it? Are they getting the right security privileges associated with that? Are we giving them the right permissions? So in our a no-code platform we adding all this compliance, and governance regulatory stuff as part of our underlying platform, even though the end user might not have to worry about it the person who's building applications shouldn't have to think about it, but we do want to give controls to IT as needed by the large enterprises. So that is a big part of how we deliver this. We're not thinking about this as like go and build it, and then we write it once you have to do things for your enterprise, and then get it to do it again and again. Because then it just a waste of time and you're not getting the benefit of the platform at all. So we bringing those things together where we have a very easy to use, very powerful no-code platform with the enterprise compliance as well as governance built into that platform as well. And that is really resonating. If you look at a lot of the customers we're working with they do require that and they get excited about it as well as the democratizing of all of their line of business users. They're very happy that they're getting that kind of a platform, which they can scale from and deliver the productivity required. >> Certainly going to make businesses look very different in the future. And speaking of futures, It is January it's time to do predictions. What are your predictions (laughs) for the Cloud for this year? >> No I think that I mean no doubt cloud has become the center for pretty much every company now, I think the digital transformation especially with COVID, has greatly accelerated. We have seen many customers now who are thinking of pieces of their platform, pieces of their workflow or business to be digitized. Now that's trying to do it for all of it. So the one part which we see for this year is the need for more and more of efficiency in the industry are verticalized business workflows. It's not just about providing a plain vanilla Cloud Platform but also providing a lot more content and business details and business workflows by industry segments. So we've been doing a lot of work and we expect a huge amount of that to be becoming more and more core part of our offering as well as what customers are asking for. Where you might need things around say know your customer kind of workflow for financial services, Telehealth for healthcare. I mean, every industry has specific things like demand management and demand forecasting for retail but making that as part of a Cloud service not just saying, hey, I have compute storage network. I have some kind of a platform go add it and go and build what you want for your industry needs, We want to provide them that all those kinds of business processes and content for those industries as well. So we identified six, seven, industries. We see that as a kind of the driving factor for our Cloud growth, as well as helping our customers be much more productive as well as seeing the value of Cloud being much more realistic for them versus just a replacement for the data center. I think that's really the big shift in 21 I think. And I think that will make a big difference for all the companies who are really trying to digitize and be in forefront of the needs as their customers require in the future. >> Of course all of this accelerated by the pandemic and all of the specialized needs that have emerged from that. >> And I think the bond, which is important as well, I think as you know, I mean, everybody talks about AIML as like a big thing. No doubt AIML is an important element of it, but if you make that usable and powerful through this kind of workflows and business processes, as well as particular business applications, I think you see a lot more interest in using it than just a plain manila framework or just technology for the technology sake. So we try to bring the power of AI and ML into this business and industry applications, where we have a lot of good technologists at Google who knows how to use all these things. You wanted to bring that into those applications and platforms >> Exciting times ahead. Amit Zavery thank you so much for joining us. You look just as comfortable as I would expect someone to be who is doing his eighth Cube interview. Thanks for joining us. >> (laughing) Thanks for having me, Paul. >> That's it for this segment of Cube On Cloud, I'm Paul Gillin, stay tuned. (soft music)
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as a guest on the show. it's always good to be back on theCube. that seems to be growing explosively. and that's really the future and then when you want and the predecessors and making the user productive the performance is never going to be up to and over the last many years, and the no-code market? And get that flexibility for the end user the distance between you and Microsoft and the market loves to a lot of the large deals they didn't... Was that what I heard you say? and that you will start, you you also have the potential for chaos. and deliver the productivity required. (laughs) for the Cloud and be in forefront of the needs and all of the specialized needs I think as you know, I mean, Amit Zavery thank you That's it for this
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Muddu Sudhakar, Investor | theCUBE on Cloud 2021
(gentle music) >> From the Cube Studios in Palo Alto and Boston, connecting with thought leaders all around the world. This is theCube Conversation. >> Hi everybody, this is Dave Vellante, we're back at Cube on Cloud, and with me is Muddu Sudhakar. He's a long time alum of theCube, a technologist and executive, a serial entrepreneur and an investor. Welcome my friend, good to see you. >> Good to see you, Dave. Pleasure to be with you. Happy elections, I guess. >> Yeah, yeah. So I wanted to start, this work from home, pivot's been amazing, and you've seen the enterprise collaboration explode. I wrote a piece a couple months ago, looking at valuations of various companies, right around the snowflake IPO, I want to ask you about that, but I was looking at the valuations of various companies, at Spotify, and Shopify, and of course Zoom was there. And I was looking at just simple revenue multiples, and I said, geez, Zoom actually looks, might look undervalued, which is crazy, right? And of course the stock went up after that, and you see teams, Microsoft Teams, and Microsoft doing a great job across the board, we've written about that, you're seeing Webex is exploding, I mean, what do you make of this whole enterprise collaboration play? >> No, I think the look there is a trend here, right? So I think this probably trend started before COVID, but COVID is going to probably accelerate this whole digital transformation, right? People are going to work remotely a lot more, not everybody's going to come back to the offices even after COVID, so I think this whole collaboration through Slack, and Zoom, and Microsoft Teams and Webex, it's going to be the new game now, right? Both the video, audio and chat solutions, that's really going to help people like eyeballs. You're not going to spend time on all four of them, right? It's like everyday from a consumer side, you're going to spend time on your Gmail, Facebook, maybe Twitter, maybe Instagram, so like in the consumer side, on your personal life, you have something on the enterprise. The eyeballs are going to be in these platforms. >> Yeah. Well. >> But we're not going to take everything. >> Well, So you are right, there's a permanence to this, and I got a lot of ground to cover with you. And I always like our conversations mood because you tell it like it is, I'm going to stay on that work from home pivot. You know a lot about security, but you've seen three big trends, like mega trends in security, Endpoint, Identity Access Management, and Cloud Security, you're seeing this in the stock prices of companies like CrowdStrike, Zscaler, Okta- >> Right >> Sailpoint- >> Right, I mean, they exploded, as a result of the pandemic, and I think I'm inferring from your comment that you see that as permanent, but that's a real challenge from a security standpoint. What's the impact of Cloud there? >> No, it isn't impact but look, first is all the services required to be Cloud, right? See, the whole ideas for it to collaborate and do these things. So you cannot be running an application, like you can't be running conference and SharePoint oN-Prem, and try to on a Zoom and MS teams. So that's why, if you look at Microsoft is very clever, they went with Office 365, SharePoint 365, now they have MS Teams, so I think that Cloud is going to drive all these workloads that you have been talking about a lot, right? You and John have been saying this for years now. The eruption of Cloud and SAS services are the vehicle to drive this next-generation collaboration. >> You know what's so cool? So Cloud obviously is the topic, I wonder how you look at the last 10 years of Cloud, and maybe we could project forward, I mean the big three Cloud vendors, they're running it like $20 billion a quarter, and they're growing collectively, 35, 40% clips, so we're really approaching a hundred billion dollars for these three. And you hear stats like only 20% of the workloads are in the public Cloud, so it feels like we're just getting started. How do you look at the impact of Cloud on the market, as you say, the last 10 years, and what do you expect going forward? >> No, I think it's very fascinating, right? So I remember when theCube, you guys are talking about 10 years back, now it's been what? More than 10 years, 15 years, since AWS came out with their first S3 service back in 2006. >> Right. >> Right? so I think look, Cloud is going to accelerate even more further. The areas is going to accelerate is for different reasons. I think now you're seeing the initial days, it's all about startups, initial workloads, Dev test and QA test, now you're talking about real production workloads are moving towards Cloud, right? Initially it was backup, we really didn't care for backup they really put there. Now you're going to have Cloud health primary services, your primary storage will be there, it's not going to be an EMC, It's not going to be a NetApp storage, right? So workloads are going to shift from the business applications, and these business applications, will be running on the Cloud, and I'll make another prediction, make customer service and support. Customer service and support, again, we should be running on the Cloud. You're not want to run the thing on a Dell server, or an IBM server, or an HP server, with your own hosted environment. That model is not because there's no economies of scale. So to your point, what will drive Cloud for the next 10 years, will be economies of scale. Where can you take the cost? How can I save money? If you don't move to the Cloud, you won't save money. So all those workloads are going to go to the Cloud are people who really want to save, like global gradual custom, right? If you stay on the ASP model, a hosted, you're not going to save your costs, your costs will constantly go up from a SaaS perspective. >> So that doesn't bode well for all the On-prem guys, and you hear a lot of the vendors that don't own a Cloud that talk about repatriation, but the numbers don't support that. So what do those guys do? I mean, they're talking multi-Cloud, of course they're talking hybrid, that's IBM's big play, how do you see it? >> I think, look, see there, to me, multi-Cloud makes sense, right? You don't want one vendor that you never want to get, so having Amazon, Microsoft, Google, it gives them a multi-Cloud. Even hybrid Cloud does make sense, right? There'll be some workloads. It's like, we are still running On-prem environment, we still have mainframe, so it's never going to be a hundred percent, but I would say the majority, your question is, can we get to 60, 70, 80% workers in the next 10 years? I think you will. I think by 2025, more than 78% of the Cloud Migration by the next five years, 70% of workload for enterprise will be on the Cloud. The remaining 25, maybe Hybrid, maybe On-prem, but I get panics, really doesn't matter. You have saved and part of your business is running on the Cloud. That's your cost saving, that's where you'll see the economies of scale, and that's where all the growth will happen. >> So square the circle for me, because again, you hear the stat on the IDC stat, IBM Ginni Rometty puts it out there a lot that only 20% of the workloads are in the public Cloud, everything else is On-prem, but it's not a zero sum game, right? I mean the Cloud native stuff is growing like crazy, the On-prem stuff is flat to down, so what's going to happen? When you talk about 70% of the workloads will be in the Cloud, do you see those mission critical apps and moving into the car, I mean the insurance companies going to put their claims apps in the Cloud, or the financial services companies going to put their mission critical workloads in the Cloud, or they just going to develop new stuff that's Cloud native that is sort of interacts with the On-prem. How do you see that playing out? >> Yeah, no, I think absolutely, I think a very good question. So two things will happen. I think if you take an enterprise, right? Most businesses what they'll do is the workloads that they should not be running On-prem, they'll move it up. So obviously things like take, as I said, I use the word SharePoint, right? SharePoint and conference, all the knowledge stuff is still running on people's data centers. There's no reason. I understand, I've seen statistics that 70, 80% of the On-prem for SharePoint will move to SharePoint on the Cloud. So Microsoft is going to make tons of money on that, right? Same thing, databases, right? Whether it's CQL server, whether there is Oracle database, things that you are running as a database, as a Cloud, we move to the Cloud. Whether that is posted in Oracle Cloud, or you're running Oracle or Mongo DB, or Dynamo DB on AWS or SQL server Microsoft, that's going to happen. Then what you're talking about is really the App concept, the applications themselves, the App server. Is the App server is going to run On-prem, how much it's going to laureate outside? There may be a hybrid Cloud, like for example, Kafka. I may use a Purse running on a Kafka as a service, or I may be using Elasticsearch for my indexing on AWS or Google Cloud, but I may be running my App locally. So there'll be some hybrid place, but what I would say is for every application, 75% of your Comprende will be on the Cloud. So think of it like the Dev. So even for the On-prem app, you're not going to be a 100 percent On-prem. The competent, the billing materials will move to the Cloud, your Purse, your storage, because if you put it On-prem, you need to add all this, you need to have all the whole things to buy it and hire the people, so that's what is going to happen. So from a competent perspective, 70% of your bill of materials will move to the Cloud, even for an On-prem application. >> So, Of course, the susification of the industry in the last decade and in my three favorite companies last decade, you've worked for two of them, Tableau, ServiceNow, and Splunk. I want to ask you about those, but I'm interested in the potential disruption there. I mean, you've got these SAS companies, Salesforce of course is another one, but they can't get started in 1999. What do you see happening with those? I mean, we're basically building these sort of large SAS, platforms, now. Do you think that the Cloud native world that developers can come at this from an angle where they can disrupt those companies, or are they too entrenched? I mean, look at service now, I mean, I don't know, $80 billion market capital where they are, they bigger than Workday, I mean, just amazing how much they've grown and you feel like, okay, nothing can stop them, but there's always disruption in this industry, what are your thoughts on that. >> Not very good with, I think there'll be disrupted. So to me actually to your point, ServiceNow is now close to a 100 billion now, 95 billion market coverage, crazy. So from evaluation perspective, so I think the reason they'll be disrupted is that the SAS vendors that you talked about, ServiceNow, and all this plan, most of these services, they're truly not a multi-tenant or what do you call the Cloud Native. And that is the Accenture. So because of that, they will not be able to pass the savings back to the enterprises. So the cost economics, the economics that the Cloud provides because of the multi tenancy ability will not. The second reason there'll be disrupted is AI. So far, we talked about Cloud, but AI is the core. So it's not really Cloud Native, Dave, I look at the AI in a two-piece. AI is going to change, see all the SAS vendors were created 20 years back, if you remember, was an operator typing it, I don't respond administered we'll type a Splunk query. I don't need a human to type a query anymore, system will actually find it, that's what the whole security game has changed, right? So what's going to happen is if you believe in that, that AI, your score will disrupt all the SAS vendors, so one angle SAS is going to have is a Cloud. That's where you make the Cloud will take up because a SAS application will be Cloudified. Being SAS is not Cloud, right? Second thing is SAS will be also, I call it, will be AI-fied. So AI and machine learning will be trying to drive at the core so that I don't need that many licenses. I don't need that many humans. I don't need that many administrators to manage, I call them the tuners. Once you get a driverless car, you don't need a thousand tuners to tune your Tesla, or Google Waymo car. So the same philosophy will happen is your Dev Apps, your administrators, your service management, people that you need for service now, and these products, Zendesk with AI, will tremendously will disrupt. >> So you're saying, okay, so yeah, I was going to ask you, won't the SAS vendors, won't they be able to just put, inject AI into their platforms, and I guess I'm inferring saying, yeah, but a lot of the problems that they're solving, are going to go away because of AI, is that right? And automation and RPA and things of that nature, is that right? >> Yes and no. So I'll tell you what, sorry, you have asked a very good question, let's answer, let me rephrase that question. What you're saying is, "Why can't the existing SAS vendors do the AI?" >> Yes, right. >> Right, >> And there's a reason they can't do it is their pricing model is by number of seats. So I'm not going to come to Dave, and say, come on, come pay me less money. It's the same reason why a board and general lover build an electric car. They're selling 10 million gasoline cars. There's no incentive for me, I'm not going to do any AI, I'm going to put, I'm not going to come to you and say, hey, buy me a hundred less license next year from it. So that is one reason why AI, even though these guys do any AI, it's going to be just so I call it, they're going to, what do you call it, a whitewash, kind of like you put some paint brush on it, trying to show you some AI you did from a marketing dynamics. But at the core, if you really implement the AI with you take the driver out, how are you going to change the pricing model? And being a public company, you got to take a hit on the pricing model and the price, and it's going to have a stocking part. So that, to your earlier question, will somebody disrupt them? The person who is going to disrupt them, will disrupt them on the pricing model. >> Right. So I want to ask you about that, because we saw a Snowflake, and it's IPO, we were able to pour through its S-1, and they have a different pricing model. It's a true Cloud consumption model, Whereas of course, most SAS companies, they're going to lock you in for at least one year term, maybe more, and then, you buy the license, you got to pay X. If you, don't use it, you still got to pay for it. Snowflake's different, actually they have a different problem, that people are using it too much and the sea is driving the CFO crazy because the bill is going up and up and up, but to me, that's the right model, It's just like the Amazon model, if you can justify it, so how do you see the pricing, that consumption model is actually, you're seeing some of the On-prem guys at HPE, Dell, they're doing as a service. They're kind of taking a page out of the last decade SAS model, so I think pricing is a real tricky one, isn't it? >> No, you nailed it, you nailed it. So I think the way in which the Snowflake there, how the disruptors are data warehouse, that disrupted the open source vendors too. Snowflake distributed, imagine the playbook, you disrupted something as the $ 0, right? It's an open source with Cloudera, Hortonworks, Mapper, that whole big data that you want me to, or that market is this, that disrupting data warehouses like Netezza, Teradata, and the charging more money, they're making more money and disrupting at $0, because the pricing models by consumption that you talked about. CMT is going to happen in the service now, Zen Desk, well, 'cause their pricing one is by number of seats. People are going to say, "How are my users are going to ask?" right? If you're an employee help desk, you're back to your original health collaborative. I may be on Slack, I could be on zoom, I'll maybe on MS Teams, I'm going to ask by using usage model on Slack, tools by employees to service now is the pricing model that people want to pay for. The more my employees use it, the more value I get. But I don't want to pay by number of seats, so the vendor, who's going to figure that out, and that's where I look, if you know me, I'm right over as I started, that's what I've tried to push that model look, I love that because that's the core of how you want to change the new game. >> I agree. I say, kill me with that problem, I mean, some people are trying to make it a criticism, but you hit on the point. If you pay more, it's only because you're getting more value out of it. So I wanted to flip the switch here a little bit and take a customer angle. Something that you've been on all sides. And I want to talk a little bit about strategies, you've been a strategist, I guess, once a strategist, always a strategist. How should organizations be thinking about their approach to Cloud, it's cost different for different industries, but, back when the cube started, financial services Cloud was a four-letter word. But of course the age of company is going to matter, but what's the framework for figuring out your Cloud strategy to get to your 70% and really take advantage of the economics? Should I be Mono Cloud, Multi-Cloud, Multi-vendor, what would you advise? >> Yeah, no, I mean, I mean, I actually call it the tech stack. Actually you and John taught me that what was the tech stack, like the lamp stack, I think there is a new Cloud stack needs to come, and that I think the bottomline there should be... First of all, anything with storage should be in the Cloud. I mean, if you want to start, whether you are, financial, doesn't matter, there's no way. I come from cybersecurity side, I've seen it. Your attackers will be more with insiders than being on the Cloud, so storage has to be in the Cloud then come compute, Kubernetes. If you really want to use containers and Kubernetes, it has to be in the public Cloud, leverage that have the computer on their databases. That's where it can be like if your data is so strong, maybe run it On-prem, maybe have it on a hosted model for when it comes to database, but there you have a choice between hybrid Cloud and public Cloud choice. Then on top when it comes to App, the app itself, you can run locally or anywhere, the App and database. Now the areas that you really want to go after to migrate is look at anything that's an enterprise workload that you don't need people to manage it. You want your own team to move up in the career. You don't want thousand people looking at... you don't want to have a, for example, IT administrators to call central people to the people to manage your compute storage. That workload should be more, right? You already saw Sierra moved out to Salesforce. We saw collaboration already moved out. Zoom is not running locally. You already saw SharePoint with knowledge management mode up, right? With a box, drawbacks, you name anything. The next global mode is a SAS workloads, right? I think Workday service running there, but work data will go into the Cloud. I bet at some point Zendesk, ServiceNow, then either they put it on the public Cloud, or they have to create a product and public Cloud. To your point, these public Cloud vendors are at $2 trillion market cap. They're they're bigger than the... I call them nation States. >> Yeah, >> So I'm servicing though. I mean, there's a 2 trillion market gap between Amazon and Azure, I'm not going to compete with them. So I want to take this workload to run it there. So all these vendors, if you see that's where Shandra from Adobe is pushing this right, Adobe, Workday, Anaplan, all the SAS vendors we'll move them into the public Cloud within these vendors. So those workloads need to move out, right? So that all those things will start, then you'll start migrating, but I call your procurement. That's where the RPA comes in. The other thing that we didn't talk about, back to your first question, what is the next 10 years of Cloud will be RPA? That third piece to Cloud is RPA because if you have your systems On-prem, I can't automate them. I have to do a VPN into your house there and then try to automate your systems, or your procurement, et cetera. So all these RPA vendors are still running On-prem, most of them, whether it's UI path automation anywhere. So the Cloud should be where the brain should be. That's what I call them like the octopus analogy, the brain is in the Cloud, the tentacles are everywhere, they should manage it. But if my tentacles have to do a VPN with your house to manage it, I'm always will have failures. So if you look at the why RPA did not have the growth, like the Snowflake, like the Cloud, because they are running it On-prem, most of them still. 80% of the RP revenue is On-prem, running On-prem, that needs to be called clarified. So AI, RPA and the SAS, are the three reasons Cloud will take off. >> Awesome. Thank you for that. Now I want to flip the switch again. You're an investor or a multi-tool player here, but so if you're, let's say you're an ecosystem player, and you're kind of looking at the landscape as you're in an investor, of course you've invested in the Cloud, because the Cloud is where it's at, but you got to be careful as an ecosystem player to pick a spot that both provides growth, but allows you to have a moat as, I mean, that's why I'm really curious to see how Snowflake's going to compete because they're competing with AWS, Microsoft, and Google, unlike, Frank, when he was at service now, he was competing with BMC and with on-prem and he crushed it, but the competitors are much more capable here, but it seems like they've got, maybe they've got a moat with MultiCloud, and that whole data sharing thing, we'll see. But, what about that? Where are the opportunities? Where's that white space? And I know there's a lot of white space, but what's the framework to look at, from an investor standpoint, or even a CEO standpoint, where you want to put place your bets. >> No, very good question, so look, I did something. We talk as an investor in the board with many companies, right? So one thing that says as an investor, if you come back and say, I want to create a next generation Docker or a computer, there's no way nobody's going to invest. So that we can motor off, even if you want to do object storage or a block storage, I mean, I've been an investor board member of so many storage companies, there's no way as an industry, I'll write a check for a compute or storage, right? If you want to create a next generation network, like either NetSuite, or restart Juniper, Cisco, there is no way. But if you come back and say, I want to create a next generation Viper for remote working environments, where AI is at the core, I'm interested in that, right? So if you look at how the packets are dropped, there's no intelligence in either not switching today. The packets come, I do it. The intelligence is not built into the network with AI level. So if somebody comes with an AI, what good is all this NVD, our GPS, et cetera, if you cannot do wire speed, packet inspection, looking at the content and then route the traffic. If I see if it's a video package, but in UN Boston, there's high interview day of they should be loading our package faster, because you are a premium ISP. That intelligence has not gone there. So you will see, and that will be a bad people will happen in the network, switching, et cetera, right? So that is still an angle. But if you work and it comes to platform services, remember when I was at Pivotal and VMware, all models was my boss, that would, yes, as a platform, service is a game already won by the Cloud guys. >> Right. (indistinct) >> Silicon Valley Investors, I don't think you want to invest in past services, right? I mean, you might come with some lecture edition database to do some updates, there could be some game, let's say we want to do a time series database, or some metrics database, there's always some small angle, but the opportunity to go create a national database there it's very few. So I'm kind of eliminating all the black spaces, right? >> Yeah. >> We have the white spaces that comes in is the SAS level. Now to your point, if I'm Amazon, I'm going to compete with Snowflake, I have Redshift. So this is where at some point, these Cloud platforms, I call them aircraft carriers. They're not going to stay on the aircraft carriers, they're going to own the land as well. So they're going to move up to the SAS space. The question is you want to create a SAS service like CRM. They are not going to create a CRM like service, they may not create a sales force and service now, but if you're going to add a data warehouse, I can very well see Azure, Google, and AWS, going to create something to compute a Snowflake. Why would I not? It's so close to my database and data warehouse, I already have Redshift. So that's going to be nightlights, same reason, If you look at Netflix, you have a Netflix and you have Amazon prime. Netflix runs on Amazon, but you have Amazon prime. So you have the same model, you have Snowflake, and you'll have Redshift. The both will help each other, there'll be a... What do you call it? Coexistence will happen. But if you really want to invest, you want to invest in SAS companies. You do not want to be investing in a compliment players. You don't want to a feature. >> Yeah, that's great, I appreciate that perspective. And I wonder, so obviously Microsoft play in SAS, Google's got G suite. And I wonder if people often ask the Andy Jassy, you're going to move up the stack, you got to be an application, a SAS vendor, and you never say never with Atavist, But I wonder, and we were talking to Jerry Chen about this, years ago on theCube, and his angle was that Amazon will play, but they'll play through developers. They'll enable developers, and they'll participate, they'll take their, lick off the cone. So it's going to be interesting to see how directly Amazon plays, but at some point you got Tam expansion, you got to play in that space. >> Yeah, I'll give you an example of knowing, I got acquired by a couple of times by EMC. So I learned a lot from Joe Tucci and Paul Merage over the years. see Paul and Joe, what they did is to look at how 20 years, and they are very close to Boston in your area, Joe, what games did is they used to sell storage, but you know what he did, he went and bought the Apps to drive them. He bought like Legato, he bought Documentum, he bought Captiva, if you remember how he acquired all these companies as a services, he bought VMware to drive that. So I think the good angle that Microsoft has is, I'm a SAS player, I have dynamics, I have CRM, I have SharePoint, I have Collaboration, I have Office 365, MS Teams for users, and then I have the platform as Azure. So I think if I'm Amazon, (indistinct). I got to own the apps so that I can drive this workforce on my platform. >> Interesting. >> Just going to developers, like I know Jerry Chan, he was my peer a BMF. I don't think just literally to developers and that model works in open source, but the open source game is pretty much gone, and not too many companies made money. >> Well, >> Most companies pretty much gone. >> Yeah, he's right. Red hats not bad idea. But it's very interesting what you're saying there. And so, hey, its why Oracle wants to have Tiktok, running on their platform, right? I mean, it's going to. (laughing) It's going to drive that further integration. I wanted to ask you something, you were talking about, you wouldn't invest in storage or compute, but I wonder, and you mentioned some commentary about GPU's. Of course the videos has been going crazy, but they're now saying, okay, how do we expand our Team, they make the acquisition of arm, et cetera. What about this DPU thing, if you follow that, that data processing unit where they're like hyper dis-aggregation and then they reaggregate, and as an offload and really to drive data centric workloads. Have you looked at that at all? >> I did, I think, and that's a good angle. So I think, look, it's like, it goes through it. I don't know if you remember in your career, we have seen it. I used to get Silicon graphics. I saw the first graphic GPU, right? That time GPU was more graphic processor unit, >> Right, yeah, work stations. >> So then become NPUs at work processing units, right? There was a TCP/IP office offloading, if you remember right, there was like vector processing unit. So I think every once in a while the industry, recreated this separate unit, as a co-processor to the main CPU, because main CPU's inefficient, and it makes sense. And then Google created TPU's and then we have the new world of the media GPU's, now we have DPS all these are good, but what's happening is, all these are driving for machine learning, AI for the training period there. Training period Sometimes it's so long with the workloads, if you can cut down, it makes sense. >> Yeah. >> Because, but the question is, these aren't so specialized in nature. I can't use it for everything. >> Yup. >> I want Ideally, algorithms to be paralyzed, I want the training to be paralyzed, I want so having deep use and GPS are important, I think where I want to see them as more, the algorithm, there should be more investment from the NVIDIA's and these guys, taking the algorithm to be highly paralyzed them. (indistinct) And I think that still has not happened in industry yet. >> All right, so we're pretty much out of time, but what are you doing these days? Where are you spending your time, are you still in Stealth, give us a little glimpse. >> Yeah, no, I'm out of the Stealth, I'm actually the CEO of Aisera now, Aisera, obviously I invested with them, but I'm the CEO of Aisero. It's funded by Menlo ventures, Norwest, True, along with Khosla ventures and Ram Shriram is a big investor. Robin's on the board of Google, so these guys, look, we are going out to the collaboration game. How do you automate customer service and support for employees and then users, right? In this whole game, we talked about the Zoom, Slack and MS Teams, that's what I'm spending time, I want to create next generation service now. >> Fantastic. Muddu, I always love having you on you, pull punches, you tell it like it is, that you're a great visionary technologist. Thanks so much for coming on theCube, and participating in our program. >> Dave, it's always a pleasure speaking to you sir. Thank you. >> Okay. Keep it right there, there's more coming from Cuba and Cloud right after this break. (slow music)
SUMMARY :
From the Cube Studios Welcome my friend, good to see you. Pleasure to be with you. I want to ask you about that, but COVID is going to probably accelerate Yeah. because you tell it like it is, that you see that as permanent, So that's why, if you look I wonder how you look at you guys are talking about 10 years back, So to your point, what will drive Cloud and you hear a lot of the I think you will. the On-prem stuff is flat to Is the App server is going to run On-prem, I want to ask you about those, So the same philosophy will So I'll tell you what, sorry, I'm not going to come to you and say, hey, the license, you got to pay X. I love that because that's the core But of course the age of Now the areas that you So AI, RPA and the SAS, where you want to put place your bets. So if you look at how Right. but the opportunity to go So you have the same So it's going to be interesting to see the Apps to drive them. I don't think just literally to developers I wanted to ask you something, I don't know if you AI for the training period there. Because, but the question is, taking the algorithm to but what are you doing these days? but I'm the CEO of Aisero. Muddu, I always love having you on you, pleasure speaking to you sir. right after this break.
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Amit Zavery, VP GM and Head of Platform, Google Cloud
>> Welcome back to Cube On Cloud. My name is Paul Gillin, enterprise editor at SiliconANGLE, and I'm pleased to now have as a guest on the show. Amit Zephyr, excuse me, general manager, vice president of business application platform at Google cloud. Amit is a formerly EVP and corporate officer for product development at Oracle cloud, 24 years at Oracle, and by my account a veteran of seven previous appearances on theCube. Amit welcome, thanks for joining us. >> Thanks for having me Paul, it's always good to be back on theCube. >> Now you are... one of your big focus areas right now is on low-code and no-code. Of course this is a market that seems to be growing explosively. We often hear low code/no code used in the same breath as if they're the same thing. In fact, how are they different? >> I think it's a huge difference, now. I think industry started as local mode for many, many years. I mean, there were technologies, or tools provided for kind of helping developers be more productive that's what low-code was doing. It was not really meant, even though it was positioned for citizen developers it was very hard for a non technologist to really build application using low code. No-code is really meant as the word stands, no code. So there's really no coding, there's no understanding required about the underlying technology stack, or knowing how constructs works or how the data is laid out. All that stuff is kind of hidden and abstracted out from you. You are really focused as a citizen developer or a line of business user, in kind of delivering what your business application requirements are, and the business flows are, without having to know anything about writing any code. So you can build applications, you can build your interfaces and not have to learn anything about a single line of code. So that's really no-code and I think they getting to a phase now where the platforms have gotten much stronger and better where you can do very good productive applications without having to write a single line of code. So that's really the goal with no-code, and that's really the future in terms of how we will get more and more line of business users, or citizen developers to build applications they need for their day-to-day work. >> So when would you use one or the other? >> I think since low-code you would probably any developer has been around for eight, 10 years, if not longer where you extract out some of this stuff you can do some of the things in terms of not having to write some code where you have a lot of modules pre-built for you, and then when you want to mix a lot of changes, you go and drop into an ID and write some code or make some changes to a code. So you still get into that, and those are really focused towards semi-professional developers or IT in many cases or even developers who want to reduce the time required to start from, write and building an application. so it makes you much more productive. So if you are a really some semi-professional or you are a developer, you can either use use low-code to improve your productivity and not start from scratch. No-code is really used for folks who are really not interested in learning about coding, don't have any experience in it, and still want to be productive and build applications. And that's really when I would start with.. I would not give a low code to a citizen developer or a line of business user who has no experience with any coding. And that's not really.. It will only productive, They'll get frustrated and not deliver what you need, and not get anything out of it and many cases. >> Well, I've been around this industry long enough to remember fourth-generation languages and visual basic >> Yeah and the predecessors that never really caught on in a big way. I mean, they certainly had big audiences but, right now we're seeing 40, 50% annual market growth. Why is this market suddenly so hot? >> Yeah it's not a difference. I think that as you said, the 4G deal and I think a lot of those tools, even if you look at forms, and PLC and we kind of extracted out the technology and made it easier, but it was not very clear who they were targeting with that. They're still targeting the same developer audience. So the they never expanded the universe of users. It was same user base, just making it simpler for them. So, with those low-code tools, it never landed them getting more and more user base out of that. With no-code platforms, you are now expanding the user community. You are giving this capabilities to more and more users than a low-code tools could provide. That's why I think the growth is much faster. So if you find the right no-code platform, you will see a lot more adoption because you're solving a real problem, you are giving them a lot more capabilities and making the user productive without having to depend on IT in many cases, or having to wait for a lot of those big applications to be built for them even though they need it immediately. So I think that's why I think you're solving a real business problem and giving a lot more capabilities to users and no doubt the users love it and they start expanding the usage. It's very viral adoption in many cases after that. >> Historically the rap on these tools has been that, because they're typically interpreted, the performance is never going to be up to that of application written in C plus plus or something. Is that still the case? Is that a sort of structural weakness of no-code tools or is that changing? >> I think the early days probably not any more. I think if you look at what we are doing at Google Cloud for example, it's not interpreted, I mean, it does do a lot of heavy lifting underneath the covers, but, and you don't have to go into the coding part of it but it brings the whole Cloud platform with it, right? So the scalability, the security the performance, availability all that stuff is built into the platform. So it's not a tool, it's a platform. I think that's thing, the big difference. Most of the early days you will see a lot of these things as a tool, which you can use it, and there's nothing underneath the covers the run kinds are very weak, there's really not the full Cloud platform provided with it, but I think the way we seeing it now and over the last many years, what we have done and what we continue to do, is to bring the power of the Cloud platform with it. So you're not missing out on the scalability, the performance, security, even the compliance and governance is built in. So IT is part of the process even though they might not build an application themselves. And that's where I think the barriers have been lifted. And again, it's not a solution for everything also. I'm not saying that this would go in, if you want to build a full end to end e-commerce site for example, I would not use a no-code platform for it, because you're going to do a lot more heavy lifting, you might want to integrate with a lot of custom stuff, you might build a custom experience. All that kind of stuff might not be that doable, but there are a lot of use cases now, which you can deliver with a platform like what we've been building at Google cloud. >> So, talk about what you're doing at Google cloud. Do you have a play in both the low-code and the no-code market? Do you favor one over the other? >> Yeah no I think we've employed technologies and services across the gamut of different requirements, right? I mean, our goal is not that we will only address one market needs and we'll ignore the rest of the things required for our developer community. So as you know, Google cloud has been very focused for many years delivering capabilities for developer community. With technology we deliver the Kubernetes and containers tend to flow for AI, compute storage all that kind of stuff is really developer centric. We have a lot of developers build applications on it writing code. They have abstracted some of this stuff and provide a lot of low-code technologies like Firebase for building mobile apps, the millions of apps mobile apps built by developers using Firebase today that it does abstract out the technology. And then you don't have to do a lot of heavy lifting yourself. So we do provide a lot of low-code tooling as well. And now, as we see the need for no-code especially kind of empowering the line of business user and citizen developers, we acquired a company called AppSheet, early 2020, and integrated that as part of our Google Cloud Platform as well as the workspace. So the G suite, the Gmail, all the technology all the services we provide for productivity and collaboration. And allowed users to now extend that collaboration capabilities by adding a workflow, and adding another app experience as needed for a particular business user needs. So that's how we looking at it like making sure that we can deliver a platform for spectrum of different use cases. And get that flexibility for the end user in terms of whatever they need to do, we should be able to provide as part of a Google Cloud Platform now. >> So as far as Google Cloud's positioning, I mean you're number three in the market you're growing but not really changing the distance between you and Microsoft for what public information we've been able to see in AWS. In Microsoft you have a company that has a long history with developers and of development tools and really as is that as a core strength do you see your low-code/no-code strategy as being a way to make up ground on them? >> Yeah, I think that the way to look at the market, and again I know the industry analyst and the market loves to do rankings in this world but, I think the Cloud business is probably big enough for a lot of vendors. I mean, this is growing as the amazing pace as you know. And it is becoming, it's a large investment. It takes time for a lot of the vendors to deliver everything they need to. But today, if you look at a lot of the net new growth and lot of net new customers, we seeing a huge percentage of share coming to Google Cloud, right? And we continue to announce some of the public things and the results will come out again every quarter. And we tried to break out the Cloud segment in the Google results more regularly so that people get an idea of how well they're doing in the Cloud business. So we are very comfortable where we are in terms of our growth in terms of our adoption, as well as in terms of how we delivering all the value our customers require, right? So, note out one of the parts we want to do is make sure that we have a end to end offering for all of the different use cases customers require and no-code is one of the parts we want to deliver for our customers as well. We've done very good capabilities and our data analytics. We do a lot of work around AIML, industry solutions. You look at the adoption we've had around a lot of those platform and Hybrid and MultiCloud. It's been growing very, very fast. And this one more additional things we are going to do, so that we can deliver what our customers are asking for. We're not too worried about the rankings we are worried about really making sure we're delivering the value to our customers. And we're seeing that it doesn't end very well. And if you look at the numbers now, I mean the growth rate is higher than any other Cloud vendor as well as be seeing a huge amount of demand been on Google Cloud as well. >> Well, not to belabor the point, but naturally your growth rate is going to be higher if you're a third of the market, I mean, how important is it to you to break into, to surpass the number two? How important are rankings within the Google Cloud team, or are you focused mainly more on growth and just consistency? >> No, I don't think again, I'm not worried about... we are not focused on ranking, or any of that stuff typically, I think we were worried about making sure customers are satisfied, and the adding more and more customers. So if you look at the volume of customers we're signing up, a lot of the large deals they didn't... do we need to look at the announcement we'd made over the last year, has been tremendous momentum around that. Lot of large banks, lot of large telecommunication companies large enterprises, name them. I think all of them are starting to kind of pick up Google Cloud. So if you follow that, I think that's really what is satisfying for us. And the results are starting to show that growth and the momentum. So we can't cover the gap we had in the previous... Because Google Cloud started late in this market. So if Cloud business grows by accumulating revenue over many years. So I cant look at the history, I'm looking at the future really. And if you look at the growth for the new business and the percentage of the net new business, we're doing better than pretty much any other vendor out there. >> And you said you were stepping up your reference to disclose those numbers. Was that what I heard you say? >> I think every quarter you're seeing that, I think we started announcing our revenue and growth numbers, and we started to do a lot of reporting about our Cloud business and that you will start, you see more and more and more of that regularly from Google now. >> Let's get back just briefly to the low-code/no-code discussion. A lot of companies looking at how to roll this out right now. You've got some big governance issues involved here. If you have a lot of citizen developers you also have the potential for chaos. What advice are you giving customers using your tools for how they should organize around citizen development? >> Yeah, no, I think no doubt. If this needs to be adopted by enterprise you can't make it a completely rogue or a completely shadow based development capabilities. So part of our no-code platform, one thing you want to make sure that this is enterprise ready, it has many aspects required for that. One is compliance making sure you have all the regulatory things delivered for data, privacy, security. Second is governance. A lot of the IT departments want to make sure who's using this platform? How are they accessing it? Are they getting the right security privileges associated with that? Are we giving them the right permissions? So in our a no-code platform we adding all this compliance, and governance regulatory stuff as part of our underlying platform, even though the end user might not have to worry about it the person who's building applications shouldn't have to think about it, but we do want to give controls to IT as needed by the large enterprises. So that is a big part of how we deliver this. We're not thinking about this as like go and build it, and then we write it once you have to do things for your enterprise, and then get it to do it again and again. Because then it just a waste of time and you're not getting the benefit of the platform at all. So we bringing those things together where we have a very easy to use, very powerful no-code platform with the enterprise compliance as well as governance built into that platform as well. And that is really resonating. If you look at a lot of the customers we're working with they do require that and they get excited about it as well as the democratizing of all of their line of business users. They're very happy that they're getting that kind of a platform, which they can scale from and deliver the productivity required. >> Certainly going to make businesses look very different in the future. And speaking of futures, It is January it's time to do predictions. What are your predictions (laughs) for the Cloud for this year? >> No I think that I mean no doubt cloud has become the center for pretty much every company now, I think the digital transformation especially with COVID, has greatly accelerated. We have seen many customers now who are thinking of pieces of their platform, pieces of their workflow or business to be digitized. Now that's trying to do it for all of it. So the one part which we see for this year is the need for more and more of efficiency in the industry are verticalized business workflows. It's not just about providing a plain vanilla Cloud Platform but also providing a lot more content and business details and business workflows by industry segments. So we've been doing a lot of work and we expect a huge amount of that to be becoming more and more core part of our offering as well as what customers are asking for. Where you might need things around say know your customer kind of workflow for financial services, Telehealth for healthcare. I mean, every industry has specific things like demand management and demand forecasting for retail but making that as part of a Cloud service not just saying, hey, I have compute storage network. I have some kind of a platform go add it and go and build what you want for your industry needs, We want to provide them that all those kinds of business processes and content for those industries as well. So we identified six, seven, industries. We see that as a kind of the driving factor for our Cloud growth, as well as helping our customers be much more productive as well as seeing the value of Cloud being much more realistic for them versus just a replacement for the data center. I think that's really the big shift in 21 I think. And I think that will make a big difference for all the companies who are really trying to digitize and be in forefront of the needs as their customers require in the future. >> Of course all of this accelerated by the pandemic and all of the specialized needs that have emerged from that. >> And I think the bond, which is important as well, I think as you know, I mean, everybody talks about AIML as like a big thing. No doubt AIML is an important element of it, but if you make that usable and powerful through this kind of workflows and business processes, as well as particular business applications, I think you see a lot more interest in using it than just a plain manila framework or just technology for the technology sake. So we try to bring the power of AI and ML into this business and industry applications, where we have a lot of good technologists at Google who knows how to use all these things. You wanted to bring that into those applications and platforms >> Exciting times ahead. Amit Zavery thank you so much for joining us. You look just as comfortable as I would expect someone to be who is doing his eighth Cube interview. Thanks for joining us. >> (laughing) Thanks for having me, Paul. >> That's it for this segment of Cube On Cloud, I'm Paul Gillin, stay tuned. (soft music)
SUMMARY :
as a guest on the show. it's always good to be back on theCube. that seems to be growing explosively. and that's really the future and then when you want and the predecessors and making the user productive the performance is never going to be up to and over the last many years, and the no-code market? And get that flexibility for the end user the distance between you and Microsoft and the market loves to a lot of the large deals they didn't... Was that what I heard you say? and that you will start, you you also have the potential for chaos. and deliver the productivity required. (laughs) for the Cloud and be in forefront of the needs and all of the specialized needs I think as you know, I mean, Amit Zavery thank you That's it for this
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Doc D'Errico, Infinidat | CUBE Conversation, December 2020
>>From the cubes studios in Palo Alto, in Boston, connecting with thought leaders all around the world. This is a cute conversation. >>The external storage array business, as we know it has changed forever. You know, you can see that in the survey data that we do and the financial information from the largest public storage companies. And it's not just because of COVID, although that's clearly a factor which has accelerated the shifts that we see in the market, specifically, those CIO is, are rationalizing their infrastructure portfolios by consolidating workloads to simplify, reduce costs and minimize vendor sprawl. So they can shift resources toward digital initiatives that include cloud containers, machine intelligence, and automation all while reducing their risks. Hello everyone. This is Dave Vellante and welcome to this cube conversation where we're going to discuss strategies related to workload consolidation at petabyte scale. And with me is Dr. Rico. He's the vice president office of the CTO at INFINIDAT welcome back to the cube doc, always a pleasure to see you >>And great to be here. Always a pleasure to work with you, Dave. >>So doc, I just published a piece over the weekend and I pointed out that of the largest storage companies, only one showed revenue growth last quarter, and that was on a significantly reduced compare with last year. So my first question to you is, is INFINIDAT growing its business. >>Oh, absolutely. It's been a very interesting year all across as you can quite imagine. Um, but you know, our footprint is such that with our elastic pricing models and the, and the fact that we've got excess capacity, uh, in almost every single system that's out there, we were really given our customers a, an opportunity to take advantage of that, to increase their capacity levels while maintaining the same levels of performance and availability, but not have to have anybody on premises during this crazy, you know, COVID struck era. >>Yeah. So you're bringing that cloud model to the, to the data center, which has obviously been a challenge. I mean, you mentioned the subscription sort of like pricing, we're going to get into the cloud more, but I wonder if we could step back a little bit and look at some of the macro trends that you're seeing in the market and specifically as it relates to on-prem storage strategies that CEO's are taking. >>Yeah. You know, it's been interesting, we've seen over the course of the past five years or so, certainly a big uptick in people looking at next generation or what they believe in perceived to be next generation storage platforms, which are really just evolutions of media. They're not really taking advantage of any new innovations in storage and, you know, not withstanding our own products, which are all software driven. We've talked about that before, but what what's really happened in this past year, as you, as you said, CEOs and CTOs, they're always looking for that, that next point of leverage advantage. And they're looking for more agility in application deployment, they're looking in a way to rapidly respond to business requirements. So they're looking very much at those cloud-like requirements. They're looking at those capabilities to containerize applications. They're looking at how they can, um, you know, shift out virtual machines if they're not in a directly in a container, uh, and how the storage by the way, can, can have the same advantage and in order to do so, they really need to look at storage consolidation. You know, I think Dave, to, to sum it up from the storage perspective, you know, I love Ken Steinhardt was recently on a video and, you know, he was, he was challenged that, you know, people aren't looking at spinning rust, riff, you know, a derogatory wave of referring a disc and, and Ken, so rightly and accurately responded. Yeah. But people weren't really looking for QLC either. You know, what they're looking for is performance, scale availability and certainly cost effectiveness and price. >>Yeah. It was like, I set up front dock. I mean, if you're a C level executive today, you don't want to worry about your storage infrastructure. You've got bigger problems to worry about. You just want it to work. And so when you talk about consolidating workloads, people often talk about the so-called blast radiation. In other words, people who run data centers, they understand that things fail. And sometimes something as simple, it might be a power supply can have a catastrophic downstream effect on application availability. So my question is, how do you think about architecting systems? So as to minimize the effects of component failures on the business? >>Yeah. You know, it's a very interesting term, Dave blast radius, right? We've, we've heard this referred to storage over the last several decades. In fact, when it really should refer to the data center and the application infrastructure. Uh, but you know, if we're talking about just the storage footprint itself, one of the things that we really need to look, look at is the resilience and the reliability of the architecture. And when you look at something that is maybe dual controller single or double power supply, there are issues and concerns that take in, in, into, into play. And what we've done is we've designed something that's really triple redundant, which is typically only been applied to the very high end of the market before. And we do it in a very active, active, active manner. And naturally we have suggestions for best practices for deployment within a data center as well, you know, multiple sources of power coming into the array and things of that nature. But everything needs to be this active, active, active type of architecture in order to bring those reliability levels up to the point where as long as it's a component failure within the array, it's not going to cause an outage or data on availability event. >>Yeah. So imagine a heat map when people talk about the blast radius. So imagine the heat map is green. There's a big, you know, there's a yellow area and there's a, there's a red area. And what you're saying is, as far as the array goes, you're essentially eliminating the red area. Now, if you take it to the broader installation, you know, that red area, you have to deal with it in different ways, remote replication, then you can at the sink and in a sink. Uh, but, but essentially what I'm hearing you say, doc, is, is you're squeezing that red area out. So, so your customers could sleep at night. >>That absolutely sleep at night is so appropriate. And in fact, we've got a large portion of our customer base is, or they're running mission critical businesses. You know, we have some of the most mission critical companies in our, in our logo portfolio, in the world. We also have, by the way, some very significant service provider businesses who were we're providing, you know, mission critical capabilities to their customers in turn, and they need to sleep at night. And it it's, you know, availability is only one factor. Certainly manageability is another cause you know, not meeting a service level is just like data unavailability in some respects. So making manageability is automatic as it can be making sure that the, that the system is not only self-healing, but can re respond to variations in workload appropriately is very, very critically important as well. >>Yeah. So that, that you mentioned mission critical workloads, and those are the, those are the workloads that let's face it. They're not moving into the cloud, certainly not in any, any big way, you know, why would they generally are CIO CTO is they're putting a brick wall around that saying, Hey, it works. We don't want to migrate that piece, but I want to talk more about how your customers are thinking about workload consolidation and rationalizing their storage portfolios. What are those conversations like? Where do they start and what are some of the outcomes that you're seeing with your customers? >>Yeah, I think the funny thing about that point Dave, is that customers are really starting to think about a cloud in an entirely different way. You know, at one point cloud meant public cloud and men, this entity, uh, outside the walls of the data center and people were starting to use services without realizing that that was another type of cloud. And then they were starting to build their own versions of cloud. You know, we were referring to them as private clouds, but they were, you know, really spread beyond the walls of a single data center. So now it's a very hybrid world and there's lots of different ways to look at it, hybrid cloud multi-cloud, whatever moniker you want to put on it. It really comes down to a consistency in how you manage that infrastructure, how you interface with that infrastructure and then understanding what the practicality is of putting workloads in different places. >>And practicality means not only the, you know, the latency of access of the data, but the costs associated with it. And of course the other aspects that we talked about, like what the, the availability metrics, and as you increase the availability and performance metrics, those costs go up. And that's one of the reasons why some of these larger mission critical data centers are really, you know, repatriating their, their mission, critical workloads, at least the highest, highest levels of them and others are looking at other models, for example, AWS outposts, um, which, you know, talked about quite a bit recently in AWS reinvent. >>Yeah. I just wrote, again, this weekend that you guys were one of the, uh, partners that was qualified now, uh, to run on AWS outpost, it's interesting as Amazon moves, it's, you know, it's, it's it's model to the edge, which includes the data center to them. They need partners that can, that really understand how to operate in an on-premise world, how to service those customers. And so that's great to see you guys as part of that. >>Yeah. Thank you. And, you know, it was actually a very seamless integration because of the power and capability of all of the different interface models that we have is they all are fully and tightly integrated and work seamlessly. So if you want to use a, you know, a CSI type model, uh, you know, do you interface with your storage again, uh, with, with INFINIDAT and, you know, we work with all of the different flavors so that the qualification process, the certification process and the documentation process was actually quite easy. And now we're able to provide, you know, people who have particularly larger workloads that capability in the AWS on premises type environment. >>Yeah. Now I implied upfront that that cloud computing was the main factor, if not the primary factor, really driving some of the changes that we're seeing in the marketplace. Now, of course, it's all, not all pink roses with the cloud. We've seen numerous public cloud outages this year, certainly from Microsoft. We saw the AWS Kinesis outage in November. Google just had a major outage this month. Gmail was down G suite was down for an extended period of time. And that disrupted businesses, we rely on that schools, for example. So it's always caveat emptor as we know, but, but talk to INFINIDAT cloud strategy, you mentioned hybrid, uh, particularly interested in, in how you're dealing with things like orchestration and containers and Kubernetes. >>Yeah, well, of course we have a very feature rich set of interfaces for containers, Kubernetes interfaces, you know, downloadable through native, uh, native. So they're, they're very easy to integrate with, you know, but our cloud strategy is that, you know, we are a software centric model and we, you know, all of the, all of the value and feature function that we provide is through the software. The hardware of infiniboxes really a reference architecture that we, uh, we deliver to make it easier for customers to enjoy say 100% availability model. But if, if you want to run something in a traditional on premises data center, you know, straighten InfiniBox is fine, but we also give you the flexibility of cloud-like consumption through our pricing models, our, our elastic pricing models. So you don't need to consume an entire InfiniBox day one. You can grow and shrink that environment with, uh, with an OPEX model, or you can, um, buy it as you consume it in a, in a cap ex model. >>And you can switch, uh, from OPEX over to CapEx if it becomes more cost effective for you in time, which I think is, is what a lot of people are looking for. If you're looking for that public cloud, we, you know, we have our new tricks cloud offering, which is now being delivered more through partners, but you know, some businesses and especially the, the mid tier, um, you know, the SMB all the way through the mid enterprise are also now looking to cloud service providers, many of which use InfiniBox as, as their backend. And now with AWS outposts, of course, you know, we can give you that on premises, uh, uh, experience of the public cloud, >>You guys were early on. And obviously in that, that subscription-based model, and now everyone's doing it. I noticed in the latest Gartner magic quadrant on, on storage arrays, which you guys were named a leader, uh, they, I think they had a stat in there and said, I, I forget what the exact timeframe was that 50% of customers would be using that type of model. And again, I guarantee you by whatever time frame, that was a hundred percent of the vendor community is going to be delivering that type of model. So, so congratulations on being named a leader, I will say this there's there's there's consolidation happening in the market. So this, to me, this bodes well, to the extent that you can guarantee high availability and consistent performance, uh, at, at scale, that bodes well for, for you guys in a consolidating market. And I know IDC just released a paper, it was called, uh, I got, uh, I got a copy here. >>It's called a checklist for, uh, storage, workload consolidation at petabyte scale. It was written by Eric Bergner, who I've known for a number of years. He's the VP of infrastructure. Uh, he knows his stuff and the paper is very detailed. So I'm not going to go through the checklist items, but I, but I think if you don't mind, doc, I think it's worth reading an excerpt from this. If I can, as part of his conclusions, when workload consolidation, it organizations should carefully consider their performance availability, functionality, and affordability requirements. Of course, few storage systems in the market will be able to cost effectively consolidate different types of workloads with different IO profiles onto a single system. But that is in INFINIDAT forte. They're very good at it. So that's a, that's quite a testimonial, you know, why is that your thoughts on what Eric wrote? >>Well, you know, first of all, thank you for the kudos on the Gartner MQ, you know, being a leader on the second year in a row for primary storage, only because that documents only existed for two years, but, uh, you know, we were also a leader in hybrid storage arrays before that. And, you know, we, we love Gardner. We think they're, they're, you know, um, uh, real critical, you know, reliable source for, for a lot of large companies and, and IDC, you know, Eric of course is, uh, he's a name in the industry. So we, you know, we very much appreciate when he writes something, you know, that positive about us. But to answer your question, Dave, you know, there's, there's a lot that goes on inside InfiniBox and is the neural cash capabilities, the deep learning engine that is able to understand the different types of workloads, how they operate, uh, how to provide, you know, predictable performance. >>And that I think is ultimately key to an application. It's not just high performance. It's, it's predictable performance is making sure the application knows what to expect. And of course it has to be performant. It can't just be slow, but predictable. It has to be fast and predictable providing a multi-tenant infrastructure that is, that is native to the architecture, uh, so that these workloads can coexist whether they're truly just workloads from multiple applications or workloads from different business units, or potentially, as we mentioned with cloud service providers, workloads from different customers, you know, they, they need to be segmented in such a way so that they can be managed, operating and provide that performance and availability, you know, at scale because that's where data centers go. That's where data centers are. >>Great. Well, so we'll bring that graphic back up just to show you, obviously, this is available on your website. Uh, you can go download this paper from Erik, uh, from IDC, www infinidat.com/ian/resource. I would definitely recommend you check it out. Uh, as I say, Ericsson, you know, I've been in the business a long, long time, so, so that's great, doc, we'll give you the last word. Anything we didn't cover any big takeaways you want to, you want to share with the audience? >>Yeah. You know, I think I'll go back to that point. You know, consolidation is absolutely key for, uh, not just simplicity of management, but capability for you respond quickly to changing business requirements and or new business requirements, and also do it in a way that is cost-effective, you know, just buying the new shiny object is it's expensive and it's very limited in, in shelf life. You're just going to be looking for the next one the next year. You want to provide something that is going to provide you that predictable capability over time, because frankly, I have never met a C X O of anything that wasn't trying to increase their profit. >>You know, that's a great point. And I just, I would add, I mean, the shiny new object thing. Look, if you're in an experimental mode and playing around with, you know, artificial intelligence or automation thinking, you know, areas that you really don't know a lot about, you know, what, check out the shiny new objects, but I would argue you're on-prem storage. You don't want to be messing around with that. That's, it's not a shiny new objects business. It's really about, you know, making sure that that base is stable. And as you say, predictable and reliable. So doc Terico thanks so much for coming back into cube. Great to see you. >>Great to see you, David, and look forward to next time. >>And thank you for watching everybody. This is Dave Volante and we'll see you next time on the queue.
SUMMARY :
From the cubes studios in Palo Alto, in Boston, connecting with thought leaders all around the world. You know, you can see that in the survey And great to be here. So my first question to you is, is INFINIDAT growing Um, but you know, our footprint is such that I mean, you mentioned the subscription sort of like pricing, we're going to get into the cloud more, you know, he was, he was challenged that, you know, people aren't looking at spinning And so when you talk about Uh, but you know, if we're talking about you know, that red area, you have to deal with it in different ways, remote replication, And it it's, you know, availability is only one factor. They're not moving into the cloud, certainly not in any, any big way, you know, clouds, but they were, you know, really spread beyond the walls of a single data center. And practicality means not only the, you know, the latency of access of the And so that's great to see you guys as part And now we're able to provide, you know, people who have particularly larger you mentioned hybrid, uh, particularly interested in, in how you're dealing with things like orchestration you know, but our cloud strategy is that, you know, we are a software centric the, the mid tier, um, you know, the SMB all the way through the mid enterprise are also to the extent that you can guarantee high availability and consistent performance, you know, why is that your thoughts on what Eric wrote? We think they're, they're, you know, um, uh, real critical, you know, providers, workloads from different customers, you know, they, they need to be segmented in such Uh, as I say, Ericsson, you know, that is cost-effective, you know, just buying the new shiny object is thinking, you know, areas that you really don't know a lot about, you know, what, check out the shiny new objects, And thank you for watching everybody.
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Muddu Sudhakar | CUBE on Cloud
(gentle music) >> From the Cube Studios in Palo Alto and Boston, connecting with thought leaders all around the world. This is theCube Conversation. >> Hi everybody, this is Dave Vellante, we're back at Cube on Cloud, and with me is Muddu Sudhakar. He's a long time alum of theCube, a technologist and executive, a serial entrepreneur and an investor. Welcome my friend, good to see you. >> Good to see you, Dave. Pleasure to be with you. Happy elections, I guess. >> Yeah, yeah. So I wanted to start, this work from home, pivot's been amazing, and you've seen the enterprise collaboration explode. I wrote a piece a couple months ago, looking at valuations of various companies, right around the snowflake IPO, I want to ask you about that, but I was looking at the valuations of various companies, at Spotify, and Shopify, and of course Zoom was there. And I was looking at just simple revenue multiples, and I said, geez, Zoom actually looks, might look undervalued, which is crazy, right? And of course the stock went up after that, and you see teams, Microsoft Teams, and Microsoft doing a great job across the board, we've written about that, you're seeing Webex is exploding, I mean, what do you make of this whole enterprise collaboration play? >> No, I think the look there is a trend here, right? So I think this probably trend started before COVID, but COVID is going to probably accelerate this whole digital transformation, right? People are going to work remotely a lot more, not everybody's going to come back to the offices even after COVID, so I think this whole collaboration through Slack, and Zoom, and Microsoft Teams and Webex, it's going to be the new game now, right? Both the video, audio and chat solutions, that's really going to help people like eyeballs. You're not going to spend time on all four of them, right? It's like everyday from a consumer side, you're going to spend time on your Gmail, Facebook, maybe Twitter, maybe Instagram, so like in the consumer side, on your personal life, you have something on the enterprise. The eyeballs are going to be in these platforms. >> Yeah. Well. >> But we're not going to take everything. >> Well, So you are right, there's a permanence to this, and I got a lot of ground to cover with you. And I always like our conversations mood because you tell it like it is, I'm going to stay on that work from home pivot. You know a lot about security, but you've seen three big trends, like mega trends in security, Endpoint, Identity Access Management, and Cloud Security, you're seeing this in the stock prices of companies like CrowdStrike, Zscaler, Okta- >> Right >> Sailpoint- >> Right, I mean, they exploded, as a result of the pandemic, and I think I'm inferring from your comment that you see that as permanent, but that's a real challenge from a security standpoint. What's the impact of Cloud there? >> No, it isn't impact but look, first is all the services required to be Cloud, right? See, the whole ideas for it to collaborate and do these things. So you cannot be running an application, like you can't be running conference and SharePoint oN-Prem, and try to on a Zoom and MS teams. So that's why, if you look at Microsoft is very clever, they went with Office 365, SharePoint 365, now they have MS Teams, so I think that Cloud is going to drive all these workloads that you have been talking about a lot, right? You and John have been saying this for years now. The eruption of Cloud and SAS services are the vehicle to drive this next-generation collaboration. >> You know what's so cool? So Cloud obviously is the topic, I wonder how you look at the last 10 years of Cloud, and maybe we could project forward, I mean the big three Cloud vendors, they're running it like $20 billion a quarter, and they're growing collectively, 35, 40% clips, so we're really approaching a hundred billion dollars for these three. And you hear stats like only 20% of the workloads are in the public Cloud, so it feels like we're just getting started. How do you look at the impact of Cloud on the market, as you say, the last 10 years, and what do you expect going forward? >> No, I think it's very fascinating, right? So I remember when theCube, you guys are talking about 10 years back, now it's been what? More than 10 years, 15 years, since AWS came out with their first S3 service back in 2006. >> Right. >> Right? so I think look, Cloud is going to accelerate even more further. The areas is going to accelerate is for different reasons. I think now you're seeing the initial days, it's all about startups, initial workloads, Dev test and QA test, now you're talking about real production workloads are moving towards Cloud, right? Initially it was backup, we really didn't care for backup they really put there. Now you're going to have Cloud health primary services, your primary storage will be there, it's not going to be an EMC, It's not going to be a ETAP storage, right? So workloads are going to shift from the business applications, and this business App again, will be running on the Cloud, and I'll make another prediction, make customer service and support. Customer service and support, again, we should be running on the Cloud. You're not want to run the thing on a Dell server, or an IBM server, or an HP server, with your own hosted environment. That model is not because there's no economies of scale. So to your point, what will drive Cloud for the next 10 years, will be economies of scale. Where can you take the cost? How can I save money? If you don't move to the Cloud, you won't save money. So all those workloads are going to go to the Cloud are people who really want to save, like global gradual custom, right? If you stay on the ASP model, a hosted, you're not going to save your costs, your costs will constantly go up from a SAS perspective. >> So that doesn't bode well for all the On-prem guys, and you hear a lot of the vendors that don't own a Cloud that talk about repatriation, but the numbers don't support that. So what do those guys do? I mean, they're talking multi-Cloud, of course they're talking hybrid, that's IBM's big play, how do you see it? >> I think, look, see there, to me, multi-Cloud makes sense, right? You don't want one vendor that you never want to get, so having Amazon, Microsoft, Google, it gives them a multi-Cloud. Even hybrid Cloud does make sense, right? There'll be some workloads. It's like, we are still running On-prem environment, we still have mainframe, so it's never going to be a hundred percent, but I would say the majority, your question is, can we get to 60, 70, 80% workers in the next 10 years? I think you will. I think by 2025, more than 78% of the Cloud Migration by the next five years, 70% of workload for enterprise will be on the Cloud. The remaining 25, maybe Hybrid, maybe On-prem, but I get panics, really doesn't matter. You have saved and part of your business is running on the Cloud. That's your cost saving, that's where you'll see the economies of scale, and that's where all the growth will happen. >> So square the circle for me, because again, you hear the stat on the IDC stat, IBM Ginni Rometty puts it out there a lot that only 20% of the workloads are in the public Cloud, everything else is On-prem, but it's not a zero sum game, right? I mean the Cloud native stuff is growing like crazy, the On-prem stuff is flat to down, so what's going to happen? When you talk about 70% of the workloads will be in the Cloud, do you see those mission critical apps and moving into the car, I mean the insurance companies going to put their claims apps in the Cloud, or the financial services companies going to put their mission critical workloads in the Cloud, or they just going to develop new stuff that's Cloud native that is sort of interacts with the On-prem. How do you see that playing out? >> Yeah, no, I think absolutely, I think a very good question. So two things will happen. I think if you take an enterprise, right? Most businesses what they'll do is the workloads that they should not be running On-prem, they'll move it up. So obviously things like take, as I said, I use the word SharePoint, right? SharePoint and conference, all the knowledge stuff is still running on people's data centers. There's no reason. I understand, I've seen statistics that 70, 80% of the On-prem for SharePoint will move to SharePoint on the Cloud. So Microsoft is going to make tons of money on that, right? Same thing, databases, right? Whether it's CQL server, whether there is Oracle database, things that you are running as a database, as a Cloud, we move to the Cloud. Whether that is posted in Oracle Cloud, or you're running Oracle or Mongo DB, or Dynamo DB on AWS or SQL server Microsoft, that's going to happen. Then what you're talking about is really the App concept, the applications themselves, the App server. Is the App server is going to run On-prem, how much it's going to laureate outside? There may be a hybrid Cloud, like for example, Kafka. I may use a Purse running on a Kafka as a service, or I may be using Elasticsearch for my indexing on AWS or Google Cloud, but I may be running my App locally. So there'll be some hybrid place, but what I would say is for every application, 75% of your Comprende will be on the Cloud. So think of it like the Dev. So even for the On-prem app, you're not going to be a 100 percent On-prem. The competent, the billing materials will move to the Cloud, your Purse, your storage, because if you put it On-prem, you need to add all this, you need to have all the whole things to buy it and hire the people, so that's what is going to happen. So from a competent perspective, 70% of your bill of materials will move to the Cloud, even for an On-prem application. >> So, Of course, the susification of the industry in the last decade and in my three favorite companies last decade, you've worked for two of them, Tableau, ServiceNow, and Splunk. I want to ask you about those, but I'm interested in the potential disruption there. I mean, you've got these SAS companies, Salesforce of course is another one, but they can't get started in 1999. What do you see happening with those? I mean, we're basically building these sort of large SAS, platforms, now. Do you think that the Cloud native world that developers can come at this from an angle where they can disrupt those companies, or are they too entrenched? I mean, look at service now, I mean, I don't know, $80 billion market capital where they are, they bigger than Workday, I mean, just amazing how much they've grown and you feel like, okay, nothing can stop them, but there's always disruption in this industry, what are your thoughts on that. >> Not very good with, I think there'll be disrupted. So to me actually to your point, ServiceNow is now close to a 100 billion now, 95 billion market coverage, crazy. So from evaluation perspective, so I think the reason they'll be disrupted is that the SAS vendors that you talked about, ServiceNow, and all this plan, most of these services, they're truly not a multi-tenant or what do you call the Cloud Native. And that is the Accenture. So because of that, they will not be able to pass the savings back to the enterprises. So the cost economics, the economics that the Cloud provides because of the multi tenancy ability will not. The second reason there'll be disrupted is AI. So far, we talked about Cloud, but AI is the core. So it's not really Cloud Native, Dave, I look at the AI in a two-piece. AI is going to change, see all the SAS vendors were created 20 years back, if you remember, was an operator typing it, I don't respond administered we'll type a Splunk query. I don't need a human to type a query anymore, system will actually find it, that's what the whole security game has changed, right? So what's going to happen is if you believe in that, that AI, your score will disrupt all the SAS vendors, so one angle SAS is going to have is a Cloud. That's where you make the Cloud will take up because a SAS application will be Cloudified. Being SAS is not Cloud, right? Second thing is SAS will be also, I call it, will be AI-fied. So AI and machine learning will be trying to drive at the core so that I don't need that many licenses. I don't need that many humans. I don't need that many administrators to manage, I call them the tuners. Once you get a driverless car, you don't need a thousand tuners to tune your Tesla, or Google Waymo car. So the same philosophy will happen is your Dev Apps, your administrators, your service management, people that you need for service now, and these products, Zendesk with AI, will tremendously will disrupt. >> So you're saying, okay, so yeah, I was going to ask you, won't the SAS vendors, won't they be able to just put, inject AI into their platforms, and I guess I'm inferring saying, yeah, but a lot of the problems that they're solving, are going to go away because of AI, is that right? And automation and RPA and things of that nature, is that right? >> Yes and no. So I'll tell you what, sorry, you have asked a very good question, let's answer, let me rephrase that question. What you're saying is, "Why can't the existing SAS vendors do the AI?" >> Yes, right. >> Right, >> And there's a reason they can't do it is their pricing model is by number of seats. So I'm not going to come to Dave, and say, come on, come pay me less money. It's the same reason why a board and general lover build an electric car. They're selling 10 million gasoline cars. There's no incentive for me, I'm not going to do any AI, I'm going to put, I'm not going to come to you and say, hey, buy me a hundred less license next year from it. So that is one reason why AI, even though these guys do any AI, it's going to be just so I call it, they're going to, what do you call it, a whitewash, kind of like you put some paint brush on it, trying to show you some AI you did from a marketing dynamics. But at the core, if you really implement the AI with you take the driver out, how are you going to change the pricing model? And being a public company, you got to take a hit on the pricing model and the price, and it's going to have a stocking part. So that, to your earlier question, will somebody disrupt them? The person who is going to disrupt them, will disrupt them on the pricing model. >> Right. So I want to ask you about that, because we saw a Snowflake, and it's IPO, we were able to pour through its S-1, and they have a different pricing model. It's a true Cloud consumption model, Whereas of course, most SAS companies, they're going to lock you in for at least one year term, maybe more, and then, you buy the license, you got to pay X. If you, don't use it, you still got to pay for it. Snowflake's different, actually they have a different problem, that people are using it too much and the sea is driving the CFO crazy because the bill is going up and up and up, but to me, that's the right model, It's just like the Amazon model, if you can justify it, so how do you see the pricing, that consumption model is actually, you're seeing some of the On-prem guys at HPE, Dell, they're doing as a service. They're kind of taking a page out of the last decade SAS model, so I think pricing is a real tricky one, isn't it? >> No, you nailed it, you nailed it. So I think the way in which the Snowflake there, how the disruptors are data warehouse, that disrupted the open source vendors too. Snowflake distributed, imagine the playbook, you disrupted something as the $ 0, right? It's an open source with Cloudera, Hortonworks, Mapper, that whole big data that you want me to, or that market is this, that disrupting data warehouses like Netezza, Teradata, and the charging more money, they're making more money and disrupting at $0, because the pricing models by consumption that you talked about. CMT is going to happen in the service now, Zen Desk, well, 'cause their pricing one is by number of seats. People are going to say, "How are my users are going to ask?" right? If you're an employee help desk, you're back to your original health collaborative. I may be on Slack, I could be on zoom, I'll maybe on MS Teams, I'm going to ask by using usage model on Slack, tools by employees to service now is the pricing model that people want to pay for. The more my employees use it, the more value I get. But I don't want to pay by number of seats, so the vendor, who's going to figure that out, and that's where I look, if you know me, I'm right over as I started, that's what I've tried to push that model look, I love that because that's the core of how you want to change the new game. >> I agree. I say, kill me with that problem, I mean, some people are trying to make it a criticism, but you hit on the point. If you pay more, it's only because you're getting more value out of it. So I wanted to flip the switch here a little bit and take a customer angle. Something that you've been on all sides. And I want to talk a little bit about strategies, you've been a strategist, I guess, once a strategist, always a strategist. How should organizations be thinking about their approach to Cloud, it's cost different for different industries, but, back when the cube started, financial services Cloud was a four-letter word. But of course the age of company is going to matter, but what's the framework for figuring out your Cloud strategy to get to your 70% and really take advantage of the economics? Should I be Mono Cloud, Multi-Cloud, Multi-vendor, what would you advise? >> Yeah, no, I mean, I mean, I actually call it the tech stack. Actually you and John taught me that what was the tech stack, like the lamp stack, I think there is a new Cloud stack needs to come, and that I think the bottomline there should be... First of all, anything with storage should be in the Cloud. I mean, if you want to start, whether you are, financial, doesn't matter, there's no way. I come from cybersecurity side, I've seen it. Your attackers will be more with insiders than being on the Cloud, so storage has to be in the Cloud and encompass compute whoever it is. If you really want to use containers and Kubernetes, it has to be in the public Cloud, leverage that have the computer on their databases. That's where it can be like if your data is so strong, maybe run it On-prem, maybe have it on a hosted model for when it comes to database, but there you have a choice between hybrid Cloud and public Cloud choice. Then on top when it comes to App, the app itself, you can run locally or anywhere, the App and database. Now the areas that you really want to go after to migrate is look at anything that's an enterprise workload that you don't need people to manage it. You want your own team to move up in the career. You don't want thousand people looking at... you don't want to have a, for example, IT administrators to call central people to the people to manage your compute storage. That workload should be more, right? You already saw Sierra moved out to Salesforce. We saw collaboration already moved out. Zoom is not running locally. You already saw SharePoint with knowledge management mode up, right? With a box, drawbacks, you name anything. The next global mode is a SAS workloads, right? I think Workday service running there, but work data will go into the Cloud. I bet at some point Zendesk, ServiceNow, then either they put it on the public Cloud, or they have to create a product and public Cloud. To your point, these public Cloud vendors are at $2 trillion market cap. They're they're bigger than the... I call them nation States. >> Yeah, >> So I'm servicing though. I mean, there's a 2 trillion market gap between Amazon and Azure, I'm not going to compete with them. So I want to take this workload to run it there. So all these vendors, if you see that's where Shandra from Adobe is pushing this right, Adobe, Workday, Anaplan, all the SAS vendors we'll move them into the public Cloud within these vendors. So those workloads need to move out, right? So that all those things will start, then you'll start migrating, but I call your procurement. That's where the RPA comes in. The other thing that we didn't talk about, back to your first question, what is the next 10 years of Cloud will be RPA? That third piece to Cloud is RPA because if you have your systems On-prem, I can't automate them. I have to do a VPN into your house there and then try to automate your systems, or your procurement, et cetera. So all these RPA vendors are still running On-prem, most of them, whether it's UI path automation anywhere. So the Cloud should be where the brain should be. That's what I call them like the octopus analogy, the brain is in the Cloud, the tentacles are everywhere, they should manage it. But if my tentacles have to do a VPN with your house to manage it, I'm always will have failures. So if you look at the why RPA did not have the growth, like the Snowflake, like the Cloud, because they are running it On-prem, most of them still. 80% of the RP revenue is On-prem, running On-prem, that needs to be called clarified. So AI, RPA and the SAS, are the three reasons Cloud will take off. >> Awesome. Thank you for that. Now I want to flip the switch again. You're an investor or a multi-tool player here, but so if you're, let's say you're an ecosystem player, and you're kind of looking at the landscape as you're in an investor, of course you've invested in the Cloud, because the Cloud is where it's at, but you got to be careful as an ecosystem player to pick a spot that both provides growth, but allows you to have a moat as, I mean, that's why I'm really curious to see how Snowflake's going to compete because they're competing with AWS, Microsoft, and Google, unlike, Frank, when he was at service now, he was competing with BMC and with on-prem and he crushed it, but the competitors are much more capable here, but it seems like they've got, maybe they've got a moat with MultiCloud, and that whole data sharing thing, we'll see. But, what about that? Where are the opportunities? Where's that white space? And I know there's a lot of white space, but what's the framework to look at, from an investor standpoint, or even a CEO standpoint, where you want to put place your bets. >> No, very good question, so look, I did something. We talk as an investor in the board with many companies, right? So one thing that says as an investor, if you come back and say, I want to create a next generation Docker or a computer, there's no way nobody's going to invest. So that we can motor off, even if you want to do object storage or a block storage, I mean, I've been an investor board member of so many storage companies, there's no way as an industry, I'll write a check for a compute or storage, right? If you want to create a next generation network, like either NetSuite, or restart Juniper, Cisco, there is no way. But if you come back and say, I want to create a next generation Viper for remote working environments, where AI is at the core, I'm interested in that, right? So if you look at how the packets are dropped, there's no intelligence in either not switching today. The packets come, I do it. The intelligence is not built into the network with AI level. So if somebody comes with an AI, what good is all this NVD, our GPS, et cetera, if you cannot do wire speed, packet inspection, looking at the content and then route the traffic. If I see if it's a video package, but in UN Boston, there's high interview day of they should be loading our package faster, because you are a premium ISP. That intelligence has not gone there. So you will see, and that will be a bad people will happen in the network, switching, et cetera, right? So that is still an angle. But if you work and it comes to platform services, remember when I was at Pivotal and VMware, all models was my boss, that would, yes, as a platform, service is a game already won by the Cloud guys. >> Right. (indistinct) >> Silicon Valley Investors, I don't think you want to invest in past services, right? I mean, you might come with some lecture edition database to do some updates, there could be some game, let's say we want to do a time series database, or some metrics database, there's always some small angle, but the opportunity to go create a national database there it's very few. So I'm kind of eliminating all the black spaces, right? >> Yeah. >> We have the white spaces that comes in is the SAS level. Now to your point, if I'm Amazon, I'm going to compete with Snowflake, I have Redshift. So this is where at some point, these Cloud platforms, I call them aircraft carriers. They're not going to stay on the aircraft carriers, they're going to own the land as well. So they're going to move up to the SAS space. The question is you want to create a SAS service like CRM. They are not going to create a CRM like service, they may not create a sales force and service now, but if you're going to add a data warehouse, I can very well see Azure, Google, and AWS, going to create something to compute a Snowflake. Why would I not? It's so close to my database and data warehouse, I already have Redshift. So that's going to be nightlights, same reason, If you look at Netflix, you have a Netflix and you have Amazon prime. Netflix runs on Amazon, but you have Amazon prime. So you have the same model, you have Snowflake, and you'll have Redshift. The both will help each other, there'll be a... What do you call it? Coexistence will happen. But if you really want to invest, you want to invest in SAS companies. You do not want to be investing in a compliment players. You don't want to a feature. >> Yeah, that's great, I appreciate that perspective. And I wonder, so obviously Microsoft play in SAS, Google's got G suite. And I wonder if people often ask the Andy Jassy, you're going to move up the stack, you got to be an application, a SAS vendor, and you never say never with Atavist, But I wonder, and we were talking to Jerry Chen about this, years ago on theCube, and his angle was that Amazon will play, but they'll play through developers. They'll enable developers, and they'll participate, they'll take their, lick off the cone. So it's going to be interesting to see how directly Amazon plays, but at some point you got Tam expansion, you got to play in that space. >> Yeah, I'll give you an example of knowing, I got acquired by a couple of times by EMC. So I learned a lot from Joe Tucci and Paul Merage over the years. see Paul and Joe, what they did is to look at how 20 years, and they are very close to Boston in your area, Joe, what games did is they used to sell storage, but you know what he did, he went and bought the Apps to drive them. He bought like Legato, he bought Documentum, he bought Captiva, if you remember how he acquired all these companies as a services, he bought VMware to drive that. So I think the good angle that Microsoft has is, I'm a SAS player, I have dynamics, I have CRM, I have SharePoint, I have Collaboration, I have Office 365, MS Teams for users, and then I have the platform as Azure. So I think if I'm Amazon, (indistinct). I got to own the apps so that I can drive this workforce on my platform. >> Interesting. >> Just going to developers, like I know Jerry Chan, he was my peer a BMF. I don't think just literally to developers and that model works in open source, but the open source game is pretty much gone, and not too many companies made money. >> Well, >> Most companies pretty much gone. >> Yeah, he's right. Red hats not bad idea. But it's very interesting what you're saying there. And so, hey, its why Oracle wants to have Tiktok, running on their platform, right? I mean, it's going to. (laughing) It's going to drive that further integration. I wanted to ask you something, you were talking about, you wouldn't invest in storage or compute, but I wonder, and you mentioned some commentary about GPU's. Of course the videos has been going crazy, but they're now saying, okay, how do we expand our Team, they make the acquisition of arm, et cetera. What about this DPU thing, if you follow that, that data processing unit where they're like hyper dis-aggregation and then they reaggregate, and as an offload and really to drive data centric workloads. Have you looked at that at all? >> I did, I think, and that's a good angle. So I think, look, it's like, it goes through it. I don't know if you remember in your career, we have seen it. I used to get Silicon graphics. I saw the first graphic GPU, right? That time GPU was more graphic processor unit, >> Right, yeah, work stations. >> So then become NPUs at work processing units, right? There was a TCP/IP office offloading, if you remember right, there was like vector processing unit. So I think every once in a while the industry, recreated this separate unit, as a co-processor to the main CPU, because main CPU's inefficient, and it makes sense. And then Google created TPU's and then we have the new world of the media GPU's, now we have DPS all these are good, but what's happening is, all these are driving for machine learning, AI for the training period there. Training period Sometimes it's so long with the workloads, if you can cut down, it makes sense. >> Yeah. >> Because, but the question is, these aren't so specialized in nature. I can't use it for everything. >> Yup. >> I want Ideally, algorithms to be paralyzed, I want the training to be paralyzed, I want so having deep use and GPS are important, I think where I want to see them as more, the algorithm, there should be more investment from the NVIDIA's and these guys, taking the algorithm to be highly paralyzed them. (indistinct) And I think that still has not happened in industry yet. >> All right, so we're pretty much out of time, but what are you doing these days? Where are you spending your time, are you still in Stealth, give us a little glimpse. >> Yeah, no, I'm out of the Stealth, I'm actually the CEO of Aisera now, Aisera, obviously I invested with them, but I'm the CEO of Aisero. It's funded by Menlo ventures, Norwest, True, along with Khosla ventures and Ram Shriram is a big investor. Robin's on the board of Google, so these guys, look, we are going out to the collaboration game. How do you automate customer service and support for employees and then users, right? In this whole game, we talked about the Zoom, Slack and MS Teams, that's what I'm spending time, I want to create next generation service now. >> Fantastic. Muddu, I always love having you on you, pull punches, you tell it like it is, that you're a great visionary technologist. Thanks so much for coming on theCube, and participating in our program. >> Dave, it's always a pleasure speaking to you sir. Thank you. >> Okay. Keep it right there, there's more coming from Cuba and Cloud right after this break. (slow music)
SUMMARY :
From the Cube Studios Welcome my friend, good to see you. Pleasure to be with you. I want to ask you about that, but COVID is going to probably accelerate Yeah. because you tell it like it is, that you see that as permanent, So that's why, if you look and what do you expect going forward? you guys are talking about 10 years back, So to your point, what will drive Cloud and you hear a lot of the I think you will. the On-prem stuff is flat to Is the App server is going to run On-prem, I want to ask you about those, So the same philosophy will So I'll tell you what, sorry, I'm not going to come to you and say, hey, the license, you got to pay X. I love that because that's the core But of course the age of Now the areas that you So AI, RPA and the SAS, where you want to put place your bets. So if you look at how Right. but the opportunity to go So you have the same So it's going to be interesting to see the Apps to drive them. I don't think just literally to developers I wanted to ask you something, I don't know if you AI for the training period there. Because, but the question is, taking the algorithm to but what are you doing these days? but I'm the CEO of Aisero. Muddu, I always love having you on you, pleasure speaking to you sir. right after this break.
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Diya Jolly, Okta | CUBE Conversation, May 2020
from the cube studios in Palo Alto in Boston connecting with thought leaders all around the world this is a cube conversation vibrator this is Dave Volante and welcome to this special cube conversation as you know I've been running a CXO series now for several weeks really trying to understand how leaders are dealing and coping with the Cova 19 crisis today we want to switch gears a little bit and talk not only about how leadership has sort of navigated through this crisis but also start to imagine what it's going to look like coming out of it I'm going to introduce you to a company that have been talking about now for the last well six to nine months company called octave as you know from my previous breaking analysis this is a company that not only is in the security business they really kind of made their mark with identification management but also really there's a data angle normally when you think about security you thinking about auto security it means that less user flexibility it means less value from the user standpoint what what octa has done really successfully is bring together both endpoint security as well as that data angle and so the company is about six hundred million dollars in revenue they've got an eighteen billion dollar valuation which you know may sound kind of rich at 30 X a revenue multiple but as I've reported the company is growing very rapidly I've talked about the you know the rule of 40 octa is really a rule of 50 type of company you know by that definition they're with me here to talk about the product side of things as dia jolly who's the chief product officer yeah thanks so much for coming on the cube I hope you're doing okay how are things out in California things are going well good to meet you as well Dave I hope you're doing well as well yeah we're hanging in there you know the studios are rocking the cube you know continues our daily reporting I want to start with your role you're relatively new to octa you've got a really interesting background particularly understanding endpoints you're at Google Google home of Google Nest you spent some time you know worrying about looking after Xbox do you a good understanding of what's going on in the marketplace but talk about your your role and how specifically you're bringing that to enterprise sure so I drove about this I I say that I've done every kind of known product management imaginable the man at this point I'm done both Hardware Don software so dealt a lot with endpoints as you talked about that a lot with sass dealt with consumer dealt with enterprise and all over the place completely different sizes so after really my role as a chief product officer is to be able to understand and what our customers need right and what are the challenges they're facing and not just the challenges they're facing today but also what are the challenges that they'll face tomorrow that they don't even know about and then help build products to be able to overcome that both with our engineering teams as well as with our sales engineering team so that we can take it to market now my background is unique because I've seen so many identity being used in so many different ways across so many different use cases whether it's enterprise or its consumer and that given that we covered both sides spectrum I can bring that to bear yes so what I've reported previously is that that you guys kind of made your mark with with identification management but in terms of both workforce but also customer identification management which has been I think allowed you to be very very successful I want to bring up a chart and share something that I've I've shared a lot of data with our audience previously some guys if you bring that up so this is data from enterprise Technology Research our data partner and for those who follow this program you know we we generally talk in in two metrics a net score which is a measure of spending momentum and and also market share which really isn't real market share but it's it's pervasiveness in the survey and what you can see here is the latest April survey from over 1200 CIOs and IT practitioners and we're isolating on an octa and and we brought it back to July 15 survey you see a couple of points here I want to make one is it something to the right this is pervasiveness or market share so octa in the market is doing very very well it's why the valuation is so high what's driving the growth and then you can see in the green a 55% net net score very very strong it's one of the leaders in security but as I said it's more than than that so dia from a product standpoint what is powering this momentum sure so as you well know the world is working from home what after does is it provides Identity Management that allows you to connect to any technology and by any technology it primarily means technology technology that's not just on premise like your applications on-premise old-school applications or into software that's on premise but it also means technology that's in the clouds of SAS applications application infrastructure that's in the cloud etc and on the other hand it also allows companies to deploy applications where they can connect to their customers online so as more and more of the world moves to work from home you need to be able to securely and seamlessly allow your employees your partners to be able to connect from their home and to be able to do their work and that's the foundation that we provide now if you look at if you we've heard a lot in the press about companies like zoom slack people that provide online collaboration and their usage has gone up we're seeing similar trends across both octa as well as the entire security industry in general right and if you look at information recently since over to started phishing attacks have increased by six hundred and sixty seven percent and what we've seen in response is one of our products which is multi-factor authentication we've experienced in eighty percent growth in usage so really as Corvette has pushed forward there was a trend for people to be able to work remotely for people to be able to access cloud apps and but as ubered has suddenly poured gas on the fire for that we're seeing our customers reaching out to us a lot more needing more support and just the level of awareness and the level of interest raising let's talk about some of the trends that you guys see in the marketplace and like to better understand how that informs your product or you know roadmap and decisions you know obviously this cloud you guys have made a really good mark in the cloud space you know with both your your operating model your pricing model the modern stack the other is a reference that upfront which data talked a lot about digital transformation digital us data course the third is purity related to trust we've talked a lot on the cube about how the perimeter is there is no particular anymore the Queen is left her castle and so what are the big trends that you see the big waves that that you're riding and how does that inform your product directly sure so a few different things I think number one if you think about the way I've phrase this is or the way I think about it is the following any big technological trend you see today right whether it's the move the cloud whether it's mobile whether it's artificial intelligence intelligence you think about the neural nets etc or it's a personalized consumer experience all of that fundamentally depends on identity so the most important the so from a from being an identity provider the most important thing for us is to be able to build something that is flexible enough that is broad enough that it is able to span multiple uses right so we've taken from a product perspective that means we can follow two philosophies we can either the try and go solve each of these pain points one by one or we can actually try to build a platform that is more open that's more extensible and that's more flexible so that we can solve many of these use cases right and not only can we solve it because there's it extensible our customers can customize it they can build on top of it our partners can build on top of it so that's one thing that's one product philosophy that we hold dear and so we have the Octagon cloud which is a platform which provides both workforce identity as well as customer identity using the same underlying components the same multi-factor authentication we use for workforce we package up as an SDK so that our customer identity customers that's number one the second thing is you rightfully mention is data you can't really secure identity without data so we have very we have a lot of data across our customers we know when the users logging in we know what device they're logging in front we know the security posture on the device we know where they're logging in from we know their different behaviors were apps they go into or during wartime of the day etc so being able to harness all this data to say hey and apply ml model squared to say hey is the user secure or not is a very very core foundation of our product so for example we have what we call risk-based authentication you can not only do things like hey this user seems to be logging on from a location they've never logged on from but you could even do things like well you may not want to stop the user they may be traveling so instead of just asking them for a for a password you ask them for a multi-factor right so that's the other piece of it and in many ways data and security and usability are three legs of a triangle the more data you have the more you can allow a user you more security you can provide a user without creating more friction so it's sometimes helpful for the audience to understand a company in a edit Avant act in the landscape so the obvious platform out there is Active Directory now Microsoft with Azure Active Directory you know really you know trying to and and that's really been on their platforms but with api's you know Microsoft has got a thumbs in every pie how does octave differentiate from some of the other traditional platforms that are out there and and what gives you confidence that it and you can continue to do so going forward post kovat that's it that's a fantastic question Dave um so I think we divide if you think about our competitors on the workforce side we've got Microsoft and a couple of other competitors and on the customer Identity side really it's a bill versus buy story right most companies customer identity internally so let's take workforce first Microsoft is the dominant player there they've got Active Directory they've now got Azure Active Directory and from a Microsoft perspective I think Microsoft is always been great at building products or building technology that interconnected run the world is going to more there's more and more technology proliferation in the world and the way we differentiate is by becoming a neutral and independent platform so whether you're on a Microsoft stack whether you're on a Google stack whether you're on an amazon stack we are able to connect with you deeply we connect just as well with all 365 as they connect with Salesforce as we connect with AWS right and that has been our core philosophy and not only is that a philosophy for other when other vendors it's a philosophy for ourselves as well we have multi-factor authentication so do many other providers like duo if you want to use ours great if you don't want to use ours with our platform who use the one that's best for your technology and I think what we've always believed in from a product perspective is this independence this neutrality this ability to plug-and-play any technology you want into a platform to be able to do what you want and the technology that's best for your business's need so what's interesting what you said about the sort of make versus buy that's particularly relevant for the customer identification management because let's say you know I'm buying from Amazon I've got Amazon they know who I am but if I understand it correctly customers now are able to look across brands maybe cohort selling maybe make specific offers analyze the data that's an advantage that you bring that maybe do it yourself doesn't Frank maybe talk about that a little bit sure so really if you think about if you think about a bill versus buying even ten years ago life used to be relatively simple maybe 15 years ago you had a website you as your username your the password you weren't really using you don't have multiple channels you didn't have multiple devices as prevalent you didn't have multiple apps in a lot of cases connected to each other right and in that in that day and age password was fairly secure you weren't doing a lot of personalization with the user data or had a lot of sensitive user data so building a custom identity solution having your customer managing your customers identity yourself was fairly easy now it's becoming more and more hard number one I just talked about the phishing attacks they're an equal number of attacks on the customer identity side right so how do you actually secure this identity how do you actually use things like multi-factor authentication how do you keep up with all the latest in multi-factor authentication touch ID face ID etcetera and that's one the second thing we provide is scale for a number of companies we also provide the ability to scale dramatically which scaling identity and being being able to authenticate someone and keep someone authenticated in real time is actually a very big channel challenge as you get to more and more scale and then the last thing that you mentioned is this ability we provide a single view of the user which is super super powerful because now if you think about one of our customers Albertsons they have multiple different apps there are multiple different digital experiences and he don't have a siloed view of their customer across all these experiences here one identity for your customer that customer uses that one identity to log on to all your digital experiences across all channels and we're able to bring that data back together so if Albertsons wants to say hey somebody shot a in or bought something in one particular app but I know people that buy this particular object like something else that's available in another app they can give a promotion for it or they can give a discomfort that's so that makes a lot of sense I went into the PR platform get our data partner and I looked at which industries are really showing moment so remember this survey focus was run right in the heart of the the Cova 19 pandemic from from mid-march the mid April so it's a good of good current data point and there were four that stood out large companies healthcare and pharma telco which is courses this work-from-home thing and then consumer the example that you just gave from Albertsons is really you know sort of around that consumer there are a lot of industries that obviously been hit airlines restaurants hospitality but but these four really stood out as growth areas despite the kovat 19 pandemic I want to ask you about octane you just got it had your big user conference anything product specific that came out of that that our audience should know about I mean I'm an interested in access gateway I know that wasn't necessarily a new announcement but Cloud Gateway what were the highlights of some of those things from a product stamp yeah of course so we did we did made a very difficult decision to pivot octane virtually and we did this because a number of our customers are given what they're facing with the Kovach pandemic wanted to hear more around news around what our product launches are how they could use this with cetera and really I'd say there are three key product launches that I want to highlight here we had a number of different announcements and it was a very successful conference but the three that are the most relevant here one is we've always talked about being a platform and we've set this for the past four or five years I think and but over the last your and going into the next couple of years we're investing very very heavily in making our platform even more powerful even more extensible even more customizable and so that it can go across the scenarios you described right which is whether you're on Prem with Auto access gateway or you're in the cloud or in some kind of hybrid environment or you using some mix-and-match or work from home people in the office etc so really what we did this year over the last year was deepen our platform footprint and we started releasing the four components available in a platform which we call platform services so we have six components and we were directories that is customizable and and flexible so you can build your own emails except for N equals four users adds information related to them we have an integration platform that we've made available at a deep level where where our customers can use SDKs tools etc to be able to integrate with octa in a platform which we've talked a lot about and then we released three new platform services and one was what we call arc identity engine we had released we talked about this last year and this year we talked about it last year from a customer identity perspective this year we brought her into our workforce identity but also what that does is it allows you a lot more flexibility for situations like we're in right it allows you flexibility to define security policies at the parabola it so you could decide hey for my email I don't want my customers to have to use a multi-factor authentication for but for Salesforce I would definitely want them to use a multi-factor authentication if they're not in the office and it also allows you to have a lot more flexible factor recovery so for example if you forgot your password one of the biggest pain points of co-ed has been the number of helpdesk costs have been rising through the roof the phone calls are ringing nonstop right and one of the biggest reasons for helpdesk are says oh I can't login I got locked out either lost a factor or L forgot my password it helps with that um so that's one set of announcements the second set of announcements was we launched a brand new devices platform and personally this is my personal favorite but really what the devices platform allows you to do is the feature in it that we launched is called Fast Pass and what phosphorous allows you to do is it actually takes phosphorous to the next level it allows you to basically use logging into your device and us understanding the posture of the device and all the user context around you to be able to log you directly dr. then I imagine if you're on a Mac or a iOS device or an Android or a Windows device just being able to face match into your iOS or being able to touch ID into your Windows hello and you're automatically logged into lockdown right that is that and and the way we do that is we have this client on across all these operating systems that can really understand the security posture of the device it can understand of the device is managed if it's safe if it's jailbroken if it's unmanaged it can also connect with multiple signals on the device so if you have an EDR and MDM vendor we can ingest those signals and what they think of the risk we can also ingest signals directly from apps if apps things like um G suite and Salesforce actually track user behavior to determine risk they can pass those signals to us and then we can make a decision on hey we should allow the user to authenticate directly into octa because they've authenticated their device which we can make a decision that says no let's provider let's ask them to step up with a multi-factor authentication or we can say no this is too risky let's deny access and all of this is configurable by the IT admin they can decide the risk levels they're comfortable with they can decide the different risk levels by different apps so that was another major announcement and then and as a product person you rarely ever get the chance to actually increase security and usability at one time which is why it's my favorite you increase both security and usability together now the last one was action was a workflows engine we call it workflows lifecycle management and we it's really we launched a graphical no cord user interface identity is so important so many business processes for our customers there's so many business processes built an identity for example if someone joins her company you usually either have a script that allows them access to the applications they need to or you actually have an IT admin sitting in there trying to manually provide access or when they leave right what workflow lifecycle management or lifecycle management workflows allows you to do is it actually allows you to provide it actually provides you the no core graphical user interface where you can build all these flows so now you don't need someone that knows coding you can even have a business unit so for example I for me in the product for the product org I can have someone say hey building a business process similar it's something you would build in sort of like an iPad and allow everyone that comes in to be able to have access to fig mom because we use pigma a lot right those are the kinds of things you can do and it's super powerful and it takes the ability of our already existing lifecycle management product to the next level well thank you for that that's that summary dear so I want to kind of close with I mean those of you have been following the cube for a while there I think there's some similarities between octa and and and service now that obviously obvious differences but we started following you know ServiceNow pre-ipo is less than a hundred million dollar company and we've seen that company build out as a platform company and that's really what octa is doing here we're talking about a total available market that's yeah probably north of 50 billion so the the question I have he is you know what Frederic and pod started 11 years ago playing on the dynamics coming out of the financial crisis that got us to where we are today now you've got the challenge of you've achieved reached escape velocity now you've got this you know massive growth opportunity in front of you how do you see the product portfolio evolving expanding and I'm also interested in postcode with 19 you know no whiteboards no face-to-face contact not at least not for a while and how you're kind of managing through that but but how can we expect the product portfolio to expand over time what can you share with us so one of the given how pervasive identity has become and given how not just broad but at the same time deep it is there are multiple different places or product portfolio >> and a number of different places were thinking about right so one is you mentioned today we play in workforce identity and customer identity but we haven't even begun to talk about how we might play in consumer right one of the one of the biggest perk matter is consumers and consumers protecting their own identity so often an employee is not using their identity to lock the seals ports and you have an attack on a company and offered an employee actually logging into their Gmail their personal Gmail or their personal or some personal website that bank and they get and their credential get compromised in their fluency impossible so the more protective the more directly consumers the more we indirectly protect both enterprises from work from an employer as well as a customer perspective howdy we're an enterprise company so it doesn't mean that we are going to go direct to consumer there are ways to make employees more secure by what the director calls were so that's one the second thing is managing identities I think we've as the number of applications as the number of technologies are proliferate managing and an employee's life cycle who that governing that the life cycle is not administering etc is also fully stock also becoming very very challenging it was all well and good we'll never can ask and you were on that that's not true anymore an average company uses I think close to 200 applications and then if you broaden back to other resources like infrastructure there's a lot lock more so how do you actually build automated systems that based on the employee status based on their rule based on the project they're on provides them the right access for the right amount of time the third thing you mentioned is and you should pass on this initially but this is the there's this concept of zero security right and the perimeters disappeared how do you provide security so if you look at the industry at large today there are tons of different security vendors trying to provide security at each point if you talk to any see-saw out there it's really really hard to cobble all of this together and one of the things we were trying to do is we're trying to figure out how with our partners we can build a silly end-to-end solution for n - n zero trust for our customers so that's that's another area that the of the product portfolio we're pushing and then finally with the whole digital transformation and customer identity yes more and more companies want their customers to go back online yes more and more customers convenience of being able to interact online with Billy if you think about it the world has changed dramatically over the last three years with privacy laws with things like gdpr CCP etc how do you actually manage your customers obviously you actually manage their content how do you ensure that while you're using all this data from across these apps that we talked about here you and you're using for the first benefit how do you make sure that the minister private is secure and and how do you ensure your customers that's another major area that I think our customers are asking us for helping and so those are areas or so that you should be a big signature the next two to three years some of it will be through partnership that's generally that high-level directions we're headed in wealthy you so much for coming on the key on the key and sharing the product roadmap and some other details about the great company really interested in watching its continued ascendancy good luck in the marketplace and thank you for watching everybody this is Dave Villante you conversations we'll see you next time [Music]
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Amit Sinha, Zscaler | CUBEConversations, January 2020
(funk music) (funk music) (funk music) (funk music) >> Hello and welcome to theCUBE studios in Palo Alto, California for another CUBE conversation where we go in-depth with thought leaders driving innovation across the tech industry. I'm your host, Peter Burris. Every enterprise is responding to the opportunities of cloud with significant changes in people, process, how they think about technology, how they're going to align technology overall with their business and with their business strategies. Now those changes are affecting virtually every aspect of business but especially every aspect of technology. Especially security. So what does it mean to envision a world in which significant new classes of services are being provided through cloud mechanisms and modes, but you retain and in fact, even enhance the quality of security that your enterprise can utilize. To have that conversation, we're joined today by a great guest, Amit Sinha is president and CTO at Zscaler. Amit, welcome back to theCUBE. >> Thank you Peter, it's a pleasure to be here. >> So before we get into it, what's new at Zscaler? >> Well, at Zscaler our mission is to make the internet and cloud a secure place for businesses and as I engage with our global 2000 customers and prospects, they are going through some of the digital transformation challenges that you just alluded to. Specifically for security, what is happening is that they had a lot of applications that were sitting in a data center or in their headquarters and that center of gravity is now moving to the cloud. They probably adopt their Office 365, and Box, and Salesforce, and these applications have moved out. Now in addition, the users are everywhere. They're accessing those services, not just from offices but also from their mobile devices and home. So if your users have left the building, and your applications are no longer sitting in your data center, that begs that question: Where should the security stack be? You know, it cannot be your legacy security appliances that sat in your DMZ and your IT closets. So that's the challenge that we see out there, and Zscaler is helping these large global organizations transform their security and network for a more mobile and a cloud-first world. >> Distributed world? So let me make sure I got this right. So basically, cause I think I totally agree with you >> Right. >> Just to test it, that many regarded the cloud as a centralization strategy. >> Correct. >> What we really see happening, is we're seeing enterprises more distribute their data, more distribute their processing, but they have not updated how they think about security so the presumption is, "yeah we're going to put more processing data out closer to the action but we're going to backhaul a whole bunch back to our security model," and what I hear you saying is no, you need to push those security services out to where the data is, out to where the process, out to where the user is. Have I got that right? >> You have nailed it, right. Think of it this way, if I'm a large global 2000 organization, I might have thousands of branches. All of those branches, traditionally, have used a hub-and-spoke network model. I might have a branch here in Palo Alto but my headquarters is in New York. So now I have an MPLS circuit connecting this branch to New York. If my Exchange server and applications and SAP systems are all there, then that hub-and-spoke model made sense. I am in this office >> Right. >> I connect to those applications and all my security stack is also there. But fast forward to today, all of those applications are moving and they're not just in one cloud. You know, you might have adopted Salesforce.com for CRM, you might have adopted Workday, you might have adopted Office 365. So these are SaaS services. Now if I'm sitting here in Palo Alto, and if I have to access my email, it makes absolutely no sense for me to VPN back to New York only to exit to the internet right there. What users want is a fast, nimble user experience without security coming in the way. What organizations want is no compromise in their security stack. So what you really need is a security stack that follows the user wherever they are. >> And the data. >> And the data, so my data...you know Microsoft has a front-door service here in Redwood City and if if you are a user here and trying to access that, I should be able to go straight with my entire security stack right next to it. That's what Gartner is calling SASE these days. >> Well, let's get into that in a second. It almost sounds as though what you're suggesting is that the enterprise needs to look at security as a SaaS service itself. >> 100 percent. If your users are everywhere and if your applications are in the cloud, your security better be delivered as a consistent "as-a-service," right next to where the users are and hopefully co-located in the same data center as where the applications are present so the only way to have a pervasive security model is to have it delivered in the cloud, which is what Zscaler has been doing from day one. >> Now, a little spoiler alert for everybody, Zscaler's been talking about this for 10-plus years. >> Right. >> So where are we today in the market place starting to recognize and acknowledge this transformation in the basic security architecture and platform that we're going through? >> I'm very excited to see that the market is really adopting what Zscaler has been talking about for over a decade. In fact, recently, Gartner released a paper titled "SASE," it stands for Secure Access Service Edge and there are, I believe, four principal tenets of SASE. The first one, of course, is that compute and security services have to be right at the edge. And we talked about that. It makes sense. >> For where the service is being delivered. >> You can't backhaul traffic to your data center or you can't backhaul traffic to Google's central data center somewhere. You need to have compute capabilities with things like SSL Interception and all the security services running right at the edge, connecting users to applications in the shortest path, right? So that's sort of principle number one of SASE. The second principle that Gartner talks about, which again you know, has been fundamental to Zscaler's DNA, is to keep your devices and your branch offices light. Don't shove too much complexity from a security perspective on the user devices and your branches. Keep it simple. >> Or the people running those user devices >> Absolutely >> in the branches >> Yeah, so you know, keep your branch offices like a light router, that forwards traffic to the cloud, where the heavy-lifting is done. >> Right. >> The third principle they talk about is to deliver modern security, you need to have a proxy-based architecture and essentially what a proxy architecture allows you to do is to look at content, right? Gone are the days where you could just say, stop a website called "evil.com" and allow a website "good.com," right? It's not like that anymore. You have to look at content, you know. You might get malware from a Google Drive link. You can't block Google now, right? So looking at SSL-encrypted content is needed and firewalls just can't do it. You have to have a proxy architecture that can decrypt SSL connections, look at content, provide malware services, provide policy-based access control services, et cetera and that's kind of the third principle. And finally what Gartner talks about is SASE has to be cloud-native, it has to be, sort of, born and bred in the cloud, a true multitenant, cloud-first architecture. You can't take, sort of, legacy security appliances and shove it in third-party infrastructure like AWS and GCP and deliver a cloud service and the example I use often is, just because you had a great blu-ray player or a DVD player in your home theater, you can't take 100,000 of these and shove it into AWS and become a Netflix. You really need to build that service from the ground up. You know, in a multitenant fashion and that's what we have done for security as a service through the cloud. >> So we are now, the market seems to be kind of converging on some of the principles that Zscaler's been talking about for quite some time. >> Right. >> When we think about 2020, how do you anticipate enterprises are going to respond as a consequence of this convergence in acknowledging that the value proposition and the need are starting to come together? >> Absolutely, I think we see the momentum picking up in the market, we have lots of conversations with CIO's who are going through this digital transformation journey, you know transformation is hard. There's immune response in big organizations >> Sure. >> To change. Not much has changed from a security and network architecture perspective in the last two decades. But we're seeing more and more of that. In fact, over 400 of global 2000 organizations are 100 percent deployed on Zscaler. And so that momentum is picking up and we see a lot of traction with other prospects who are beginning to see the light, as we say it. >> Well as you start to imagine the relationship between security and data, between security and data, one of the things that I find interesting is many respects to cloud, especially as it becomes more distributed, is becoming better acknowledged almost as a network of services. >> Right. >> As opposed to AWS as a data center here and that makes it a cloud data center. >> Right. >> It really is this network of services, which can happen from a lot of different places, big cloud service providers, your own enterprise, partners providing services to you. How does the relationship between Zscaler and kind of an openness >> Hm-mm. >> Going to come together? Hm-mm. >> So that you can provide services from a foreign enterprise to the enterprise's partners, customers, and others that the enterprise needs to work with. >> That's a great question, Peter and I think one of the most important things I tell our customers and prospects is that if you look at a cloud-delivered security architecture, it better embrace some of the SASE principles. One of the first things we did when we built the Zscaler platform was to distribute it across 150 data centers. And why did we do that? We did that because when a user is going to destinations, they need to be able to access any destination. The destination could be on Azure, could be on AWS, could be Salesforce, so by definition, it has to be carrier-neutral, it has to be cloud-neutral. I can't build a service that is designed for all internet traffic in a GCP or AWS, right. So how did we do that? We went and looked at one of the world's best co-location facilities that provide maximum connectivity options in any given region. So in North America, we might be in an Equinix facility and we might use tier one ISPs like GTT and Zayo that provide excellent connectivity to our customers and the destinations they want to visit. When you go to China, there's no GCP there, right so we work with China Unicom and China Telecom. When we are in India, we might work with an Airtel or a Sify, when we are in Australia, we might be working with Telstra. So we work with, you know, world class tier one ISPs in best data centers that provide maximum connectivity options. We invested heavily in internet exchange connectivity. Why? Because once you come to Zscaler, you've solved the physics problem by building the data center close to you, the next thing is, you want quickly go to your application. You don't want security to be in the way >> Right. >> Of application access. So with internet exchange connectivity, we are peered in a settlement-free way or BGP with Microsoft, with Akamai, with Apple, with Yahoo, right. So we can quickly get you to the content while delivering the full security stack, right? So we had to really take no shortcuts, back to your point of the world is very diverse and you cannot operate in a walled garden of one provider anymore and if you really build a cloud platform that is embracing some of the SASE principles we talked about, you have to do it the hard way. By building this one data center at a time. >> Well, you don't want your servicers to fall down because you didn't put the partnerships in place >and hardend them Correct. >> As much as you've hardened some of the other traffic. So as we think about kind of, where this goes, what do you envision Zscaler's, kind of big customer story is going to be in 2020 and beyond? Obviously, the service is going to be everywhere, change the way you think about security, but how, for example, is the relationship between the definition of the edge and the definition of the secure service going to co-evolve? Are people going to think about the edge differently as they start to think more in terms of a secure edge or where the data resides and the secure data, what do you think? >> Let's start off with five years and go back, right? >> We're going forward. >> Work our way back. Well, five years from now, hopefully everyone is on a 5G phone, you know, with blazing-fast internet connections, on devices that you love, your applications are everywhere, so now think of it from an IT perspective. You know, my span of control is becoming thinner and thinner, right? my users are on devices that I barely control. My network is the internet that I really don't control. My applications have moved to the cloud or either hosted in third-party infrastructure or run as a SaaS application, which I really don't control. Now, in this world, how do I provide security? How do I provide user experience? Imagine if you are the CIO and your job is to make all of this work, where will you start, right? So those are some of the big problems that we are helping our customers with. So this-- >> Let me as you a question 'cause here's where I was going with the question. I would start with, if I can't control all these things, I'm going to apply my notion of security >> Hm-mm. >> And say I am going to control that which is within >> Right. >> my security boundaries, not at a perimeter level, not at a device level, but at a service level. >> Absolutely and that's really the crux of the Zscaler platform service. We build this Zero Trust architecture. Our goal is to allow users to quickly come to Zscaler and Zscaler becomes the policy engine that is securely connecting them to all the cloud services that they want to go to. Now in addition, we also allow the same users to connect to internal applications that might have required a traditional VPN. Now think of it this way, Peter. When you connect to Google today, do you VPN to Google's network? To access Gmail? No. Why should you have to VPN to access an internal application? I mean, you get a link on your mobile phone, you click on it and it didn't work because it required a separate form of network access. So with Zscaler Internet Access and Zscaler Private Access, we are delivering a beautiful service that works across 150 data centers. Users connect to the service and the service becomes a policy engine that is securely connecting you to the destinations that you want. Now, in addition, you asked about what's going to happen in a couple of years. The same service can be extended for partners. I'm a business, I have hundreds of partners who want to connect to me. Why should I allow legacy VPN access or private circuits that expose me? I don't even know who's on the other end of the line, right? They come onto my network and you hear about the Target breaches because some HVAC contract that had unrestricted access, you hear about the Airbus breach because another contract that had access. So how do we build a true Zero Trust cloud platform that is securely allowing users, whether it's your employees, to connect to named applications that they should, or your partners that need access to certain applications, without putting them on the network. We're decoupling application access from network access. And there's one final important linchpin in this whole thing. Remember we talked about how powerless organizations >> Right. >> feel in this distributed model? Now imagine, your job is to also ensure that people are having a good user experience. How will you do that, right? What Zscaler is trying to do now is, we've been very successful in providing the secure and policy-based connectivity and our customers are asking us, hey, you're sitting in between all of this, you have visibility into what's happening on the user's device. Clearly you're sitting in the middle in the cloud and you see what's happening on the left-hand side, what's happening on the right-hand side. You know, you have the cloud effect, you can see there's a problem going on with Microsoft's network in the China region, right? Correlate all of that information and give me proactive intelligence around user experience and that's what we launched recently at Zenith Live. We call it Zscaler Digital Experience, >> Hmm. >> So overall the goal of the platform is to securely connect users and entities to named applications with Zero Trust principles. We never want security and user experience to be orthogonal requirements that has traditionally been the case. And we want to provide great user experience and visibility to our customers who've started adopting this platform. >> That's a great story. It's a great story. So, once again, I want to thank you very much for coming in and that's Amit Sinha, who is the president and CTO at Zscaler, focusing a lot on the R&D types of things that Zscaler's doing. Thanks again for being on theCUBE. >> It's my pleasure, Peter. Always enjoy talking to you. >> And thanks for joining us for another CUBE conversation. I'm Peter Burris, see you next time. (funk music) (funk music)
SUMMARY :
Every enterprise is responding to the opportunities and that center of gravity is now moving to the cloud. I totally agree with you Just to test it, that many regarded the cloud our security model," and what I hear you saying is connecting this branch to New York. and if I have to access my email, and if if you are a user here is that the enterprise needs to look at security and hopefully co-located in the same data center Zscaler's been talking about this for 10-plus years. have to be right at the edge. is to keep your devices and your branch offices light. Yeah, so you know, keep your branch You have to look at content, you know. kind of converging on some of the principles that in the market, we have lots of conversations with and we see a lot of traction Well as you start to imagine the relationship and that makes it a cloud data center. and kind of an openness Going to come together? that the enterprise needs to work with. the next thing is, you want quickly go to your application. of the world is very diverse and you cannot operate Well, you don't want your servicers to fall down So as we think about kind of, where this goes, on devices that you love, your applications are everywhere, I'm going to apply my notion of security my security boundaries, not at a perimeter level, to the destinations that you want. and you see what's happening on the left-hand side, is to securely connect users and entities to So, once again, I want to thank you very much for coming in Always enjoy talking to you. I'm Peter Burris, see you next time.
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Chris Wiborg, Cohesity | Microsoft Ignite 2019
>>Live from Orlando, Florida. It's the cube covering Microsoft ignite brought to you by Cohesity. >>Hello everyone and welcome back to the cubes live coverage of Microsoft ignite 2019 here in Orlando. I'm your host, Rebecca Knight, along with my co host Stu minimun. We are joined by Chris Weiberg. He is the vice president of product marketing at Cohesity. Thank you so much for coming on the show and for providing us with this great space, this prime real estate. We really appreciate it. >>Spot on the show floor and I hope this is working out for you guys here with uh, with all of us branding and so on behind >>it has been terrific as as we 26,000 people from around the world here at the orange County convention center. We'll talk about how the conference has been for you here at Cohesity. >>I think it's gone really, really well. I mean, apart from the loverly brute booth property we have right here, um, some of the keynote messages around the importance of hybrid cloud moving forward with what Microsoft's doing with arc and things like that, um, really resonate with how we see the market. So a couple of the announces we've made have been around support for Azure stack and for the AVS, the Azure VMware solution. And, uh, we, that's just what we see with our customers across the board. And I think Theresa actually mentioned this yesterday, that if you look forward at most organizations cloud journey, they end up somewhere in that hybrid range, right? They may not all be there today and maybe just a little bit of sass, Ooh, three 65 to start off with, for example. But, you know, looking ahead, unless you're natively born in the cloud, and that's typically small organizations. Most mid to large enterprises are hybrid cloud, >>yours that are not as familiar with Cohesity, which is a company that has growing from strength to strength. Tell us a little bit about what >>yeah, yeah, yeah, sure. So, uh, we are very much a software defined data management platform. And typically when I say that to people, I get blank stares to begin with, right? But let me, let me tell you really what we've thought about. And, and this goes back to, um, the heritage of our founder. He, uh, before he cofounded Newtanics, he was the lead engineer on the Google file system. And the, the philosophy has for Cohesity and the direction that we're going is very much based upon his experiences there. If you build a shared nothing distributed file system and you do that right, you establish a great platform to build upon, right? And so if you think about what Google did, they did that, um, with the file system that today runs many things, right? Uh, Gmail, YouTube, all the G suite apps. Um, but the first thing is, is they built that file system and then they figured out how to manage that in a distributed fashion, right? >>Because of their points of presence are all over the, the globe these days. Uh, and then on that they started delivering applications. But if you think back, the very first application Google delivered was what the search, right? That's, that's how that became known as, as, as a company, as Google search. And, and so for us, we're taking that same mindset towards dealing with enterprise data. So if Google does a great job with data and the consumer world for the, that they own and operate, organizations don't have that luxury of having Google come in and crawl and managing index all their data, right? We can help do that. So the journey begins with the genius behind our distributed file system that we call span Fs. And that's what a lot of the intellectual property has gone into is building that file system of that truly is, um, that's shared nothing architecture scales from a on-prem in your data center, core to the edge to the cloud. >>And then being able to produce a manageability layer on top of that, something we call Helio's that manages all the data across various sites you may have managed by Cohesity. And then our first app, if you will, on top of that platform really is data protection, right? So people may know as first and foremost as a backup and recovery company. And absolutely that's, that's something we're really, really good at. I would put us head to head against anybody else on the show floor here in, in that regard. And, and candidly, many large enterprise customers have done that with us and, and chosen us as their solution. Um, but I think from there the question is once you amass the data, uh, what can you do with it and, and how can you get more out of it? So if you look at backup and recovery, I think traditionally that's been largely viewed by it. >>Operators as an insurance policy, it's, there is something goes wrong. Uh, but we believe you can do more than that. You can not only have that insurance policy to help with things like disaster recovery and coming back from ransomware attacks and so on, but how can you do things like, uh, put analytics on top of it to get more out of it, get better insights out of it. Um, how can you have another customer? That store is all their customer care phone calls. It's a voice object, right? Kind of opaque, but they want to transcribe that. Why don't you do this transcription services on top of the data that you already have from that backup and recovery solution. And so, you know, get the data through backup, get the data through files and objects. I think David and I talked about that with you earlier. >>Uh, and that's a great way to start to aggregate and consolidate not only the data in your enterprise, but also all the infrastructure silos that are out there. And so that's problem one that we solve. And then we go from there. >> So Chris, when I think about all the various customers here, one thing they're dealing with, there's a lot of change. They've got their business challenges, whether it's adopting the cloud, looking at edge, right? Adopting containerization. Yeah. It's always defined by the change that's going on in their environment. Traditional backup and recovery was please don't change everything. I had my backup window, my administrator, I had the program that I'd used for 15 or 20 years that I trust. And I know, and I please don't sneeze on it because I've got it the way that I like it over the last like five years. >>Companies are because of that change. They're, they're looking at new solutions, they're looking at other environments. Tell us how Cohesity's riding that wave to move, you know, not like the enterprise is moving. Enterprises are moving fast. Right? But they're at least looking and that if they don't make some move, uh, you know, everybody else has, has moved along, so they need to at least be a little bit more agile and fast. >> Yeah. Well, I think, uh, you know, first of all, thank you for realizing that oftentimes our number one competitors that do nothing option, right? It's, I've done this forever, this way. Why change? Um, but, but to your comment about, you know, the backup window, well, there's no such thing anymore for most companies. It's seven by 24 by three 65. And so that alone I think is causing people to step back. And say, Hey, is the way that I used to do things still the right answer or is there a better way? >>And, and so that's often the beginning of a conversation we'll have where, you know, maybe, uh, their, their current, uh, contract with an existing provider is coming to a point where, uh, there's a window for renewal and they, and they want to look at something different. Um, but, but I do think, you know, and we had a customer panel earlier today at the show were a couple of law firms are talking about this. They just don't have the luxury of time they used to to deal with this. And so that, that sort of causes change whether you like it or not. And so that's often how we begin that conversation. Even though, to your point, these folks sometimes aren't the most, um, uh, risk embracing crowd in it, right? They're not on the bleeding edge all the time because if you're in the insurance policy, guys, you don't want to mess that up, right? >>Uh, but, but that's what we find is, is the disruption we're bringing in the market creates an opportunity to look at how you do things differently. Uh, w we had a, another customer panel back at VMworld in San Francisco this year where one of the customers had actually three different providers. One that was doing backup software, uh, one that was target storage and another that was the media gateways to handle some of their information. He was happy with all of those. But when he looked at that and he said, wait a second, instead of dealing with three companies that can do all the one and I can per data center eliminate about a half a rack of gear, he said that, that for me was it, that was a no brainer that led me to you guys. And so that's what we're saying. >>So we as a former it practitioner yourself, I'm curious to know how your background helps you get inside the brains of these people who are making decisions for, you said the do nothing option is compelling because? Because it's easy and yet it is the wrong way to go because in this ever changing world that that's risky in and of it. >>well it's, it's, it's always a risk reward balance. Right? And, and so I think whenever you're introduced to something new to the market and new concept, um, you ha, you feel the pain as, as a, as an organization. Cause you're having to educate people about there is a better way, right? I mean, I mean, think about, um, let's use Mohit form a company. Nutanix is an example of that. I remember the battles early on. People are scratching their heads, what is this HCI thing? I cause I do stories this way and I do, uh, compute this way and I do networking this way and I have my existing vendors, they put it all together and it took them awhile to get going. But when they did it that you really took off and, and I can think of multiple examples. I mean, Apple and the iPhone, what have you. >>Right. Um, and so I, we're sort of at that stage as a company where people are just starting to get their head around the opportunity we're putting on the table by disrupting the way things run and actually making their lives better. Um, and, and so it's, it's a, it's not just, you know, having an understanding of that from my background. Um, it's then being able to articulate the benefits, not just to the organizations looking to save money and do things more efficiently, but actually to the, the it operators themselves. Right? I mean, you talked to Theresa about this a bit yesterday. It burnout is a thing. And anything you can do to make manageability and automation easier, uh, the better off the folks actually doing the work are. And so that's something we care about deeply as well. It's not just, you know, saving money. >>It's, it's giving you a better way to do it. And, and ideally, uh, making, taking the complexity out of the puzzle you're managing today and, and making it easier. Simplifying it. So Chris, one of the challenges is as you were talking about, you can replace multiple solutions out there, but it means that there are multiple constituencies that you need to talk to and position your product. So, you know, with your marketing hat, how do you look at the roles and the message that we're going that you need to get to? Super, we're going to question. So my team will appreciate that you asked that. So one of the first things I did when I came onboard a few months back, let's say, Hey guys, we really need to sit down and think through the different personas, right? Classic marketing approach that we're talking to and really understand, um, what's in their heads, not only today but formerly and then what are they looking at going forward? Cause if you're going to cross that chasm, you need to understand that whole life cycle and what are the things that you can grab onto that draw their attention into the solutions we provide. And so we're going through an exercise right now to refresh those personas and be able to arm our field and our partners to have those conversations cause it does touch on different people in the data center. Absolutely true. >>So what, I wanted to return our conversation and come full circle with the very beginning of what is resonating with you here at this show. There've been so many new product announcements, started talking about Azure Ark as as sort of something that is catching your interest. What are you going to take back with you when the show's over? Chatting >>with some of our PM team, uh, earlier this week, um, we have our own management solution and we've done a lot to simplify it and make it easy to use. But as is the case for many providers, we are a building block in a bigger data center strategy. And, and so importantly, uh, while I love our console, a lot of people may not want to use it. We, we may not be the center of the management universe. And so something like arc and you saw this in, in what they demo now just being able to manage an Azure environment, but reaching across the aisle to AWS and so on. You know, we, we need to be able to fit into that management framework. And by the way, they're just one provider that does that. You know, the Atmos guys are out there and others. Um, and, and so the good news from a Cohesity standpoint is the products and built ground up with an API first approach. >>And what that means is, uh, you can take those declarative statements that you have in let's pretend someday as your Ark and use that to orchestrate deployment and management of Cohesity as well. And that, that is candidly one of the beauties of being a software defined solution. We thought about that from the ground up. And so I think we're not only ready for today, but also for the future. Alright. Uh, Chris, want to give you any other kind of customer aha moments or things that are brought through a final takeaways, uh, from, from Cohesity at the show? Yeah, I, I think, you know, uh, customers are still discovering us is, is an aha for me. The, the big change that I've seen in, in the booth behind us, uh, year over year as they think in the past, uh, we've only been an operations really selling for three years. >>It was who are you guys and what's up with all the green, right? This year the conversation has shifted to, Hey Cohesity, I know you guys are, I'm looking at changing things up in my software defined data center. I think you might be a part of that. So tell me why you're different. And so I'm really happy to be here and get the opportunity to have that discussion this year versus where we were last year. And again, I think, um, the types of questions that we're getting are much more focused on use case. How can you help me solve this pain point, this problem? Uh, you know, ransomware has been a constant conversation in the booth and, and the ability that we have because of what we've done, again, back down the file system to do what we call an instant mass restore. That's an interesting feature on a data sheet, but I'll tell you what, when you've been subject to a ransomware attack and you're, you're just lights out, that ability to bring back to the whole environment very quickly at once really is a differentiator for us. And so it's those sorts of conversations we're having this year, which is, which is a nice step forward. And so hopefully, you know, we'll come back next year and things are on that upward path even more. So. Thank you so much Chris. Wiborg pleasure having you on the show. Yeah, great to be here. Thanks guys. >>I'm Rebecca Knight for Sue minimun. Stay tuned for more of the cube.
SUMMARY :
Microsoft ignite brought to you by Cohesity. Thank you so much for coming on the show and for providing us with this great space, We'll talk about how the conference has been for you here And I think Theresa actually mentioned this yesterday, that if you look forward at most Tell us a little bit about what And so if you think about what Google did, But if you think back, the very first application Google delivered was what the search, And then our first app, if you will, on top of that platform really is data protection, And so, you know, get the data through backup, get the data through files and objects. And so that's problem one that we solve. on it because I've got it the way that I like it over the last like five years. if they don't make some move, uh, you know, everybody else has, has moved along, And so that alone I think is causing people to step And so that, that sort of causes change whether you like it or not. to look at how you do things differently. you get inside the brains of these people who are making decisions for, you said the do nothing option new to the market and new concept, um, you ha, you feel the pain as, Um, and, and so it's, it's a, it's not just, you know, and the message that we're going that you need to get to? is resonating with you here at this show. Um, and, and so the good news from a Cohesity standpoint is the products And what that means is, uh, you can take those declarative statements that you have in let's Uh, you know, ransomware has been a constant conversation in the booth and, I'm Rebecca Knight for Sue minimun.
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David Noy, Cohesity | Microsoft Ignite 2019
>>live from Orlando, Florida It's the cue covering Microsoft Ignite Brought to you by Cohee City. >>Welcome back, everyone to the cubes. Live coverage of Microsoft ignite here in Orlando, Florida. I'm your host, Rebecca Night, along with my co host Stew Minimum. We are joined by David Noi. He is the VP of cloud at cohesively, which is where we are. We're in the Coe City boots. So I should say thank you for welcoming us. >>My pleasure they found over here. >>So you are pretty brand new to the company. Ah, long time Tech veteran but new newish to Cohee City. Talk a little bit about what made you want to make the leap to this company. >>Well, you know, as I was, it was it was time for me to move from. My prior company will go to the reasons they're but a CZ. I looked around and kind of see who were the real innovators, right? You were the ones who were disrupting because my successes in the past have all been around disruption. And when I really looked at what these guys were doing, you know, first, it's kinda hard to figure out that I was like, Oh my gosh, this is really something different, Like it's bringing kind of the cloud into the enterprise and using that model of simplification and then adding data service is and it is really groundbreaking. So I just like, and the other thing was, I'll just throw this point out there. I read a lot of the white papers of the technology, and I looked at it and having been, you know, Tech veteran for a while, it looked to me like a lot of people who have done this stuff before we got together and said, If I had to do it again and do it right, what were things I wouldn't d'oh! And one of the things I would do, right? Right, so that was just fascinating. >>So, David, I was reading a Q and A recently with Mohit, founder of Cohee City, and it really is about that data you mentioned. Data service is, Yeah, bring us inside a little bit way in the storage and I t industry get so bogged down in the speeds and feeds and how fast you can do things in the terabytes and petabytes and like here. But we're talking about some real business issues that the product is helping to solve. >>I totally agree. Look, I've been in the in the storage industry for a while now, and you know, multi petabytes of data. And the problem that you run into when you go and talk to people who use this stuff is like old cheese. I start to lose track of it. I don't know what to do with it. So the first thing is, how do you search it? Index it? That's, you know, so I can actually find out what I have. Then there's a question of being able to go in and crack the date open and provide all kinds of data. Service is from, you know, classifications. Thio. Uh oh. Is this Ah, threat or business? Have vulnerabilities in it. It's really a data management solution. Now, of course, we started with backup, right? But then we're very quickly moving into other. Service is back on target file an object. You'll see some more things coming out around testing dead. For example, if you have the world's data is one thing to just keep it and hold it. But then what do you do with it. How do you extract value out of it? Is you really gotta add data management Service is and people try to do it. But this hyper converge technology and this more of a cloud approach is really unique in the way that it actually goes about it. >>I speak a little bit of that. That that cloud approach? >>Yeah, So I mean, you know, But he comes from a cloud background, right? He wrote was big author of the Google foul system. The idea, basically is to say, Let's take a look at a global view of how data is kept. Let's basically be ableto actually abstract that with the management layer on top of that and then let's provide service is on top of that. Oh, by the way, people now have to make a decision between am I gonna keep in on premise or keep it in the cloud? And so the data service is how to extend not just to the on Prem, but actor actually spend Thio. Pod service is as well, which is kind of why I'm here. I think you know what we do with Azure is pretty fascinating in that data management space, too. So we'll be doing more data management. Is the service in the cloud as well? >>So let's get into that a little bit. And I'm sure a lot of announcements this week with your arc and another products and service is. But let's dig into how you're partnering and the kinds of innovative things that go he see a Microsoft are doing together >>what we do. A lot of things. First of all, we weave a very rapid cadence of engineering, engineering conversations. We do everything from archiving data and sending long term retention data into the cloud. But that's kind of like where people start right, which is just ship it all up there. You know, Harvard, it's held right. But then think about doing migrations. How do you take a workload and actually migrated from on Prem to the cloud hold? We could do wholesale migrations of peoples environments. You want to go completely cloud native, weaken, fail over and fill back if we want to as well so we can use the cloud is actually a D. R site. Now you startle it. Think about disaster. Recovery is a service. That's another service that you start to think about what? About backing up cloud native workloads? Well, you don't just want to back up your work Clothes that are in the on Prem data certainly want to back him up also in the cloud. And that includes even office 3 65 So you just look at all of what you know. That means that the ability then could practice that data open and then provide all these additional when I say service is I'm talking about classifications, threat analysis, being able to go in and identify vulnerabilities and things of that nature. That's just a huge, tremendous value on top of just a basic infrastructure capabilities. >>David, you've been in the industry. You've seen a lot of what goes on out there, help us understand really what differentiates Cohee City. Because a lot of traditional vendors out there that are all saying many of the same word I hear you're Clough defying enters even newer vendors. Then go he sitio out there >>totally get it. Look, I mean, here's here's kind of what I find really interesting and attractive about the product. I've been in the storage history for a long time, so many times, people ask me, Can I move my applications to the storage? Because moving the data to the application that's hard. But moving the application to the data Wow, that makes things a lot easier, right? And so that's one of the big things that actually we do that's different. It's the hyper converged platform. It's a scale out platform. It's one that really looks a lot more like some of the skill of platforms that we've done in the past. But it goes way beyond that. And then the ability. Then say, OK, let's abstract that a ways to make it as simple as possible so people don't have to worry about managing lots of different pools and lots of different products for, you know, a service one versus service to versus service three, then bringing applications to that data. That's what makes it really different. And I think if you look around here and you talk to other vendors, I mean don't provide a P eyes. That's one thing that's great and that's important. But it actually bring the applications to the data. That's you know, that's what all of the cloud guys dont look a Google Gmail on top. They put search on top. They put Google translate on top. Is all of these things are actually built on top of the data that they store >>such? Adela This morning in the Kino talked about that there's going to be 500 million knew at business applications built by 2023. How is cohesive? E position to, you know, both partner with Microsoft and everyone out there to be ready for that cloud native >>future. That's a great question. Look, we're not gonna put 500 million applications on the product, right? But we're gonna pick some key applications that are important in the top verticals, whether it's health care, financial service is public sector and so long life sciences, oil and gas. But in the same time, we will offer the AP eyes extensions to say anything about going into azure if we can export things is as your blobs, For example, Now we can start to tie a lot of the azure service's into our storage and make it look like it's actually native as your storage. Now we can put it on as your cold storage shed, a hot storage. We can decide how we want to tear things from a performance perspective, but we can really make it look like it's native. Then we can take advantage of not just our own service is, but the service is that the cloud provides is well on. That makes us extraordinarily powerful >>in terms of the differentiator of Cohee City from a service of standpoint. But what about from a cultural standpoint we had sought Nadella on? The main stage is turning. Talking a lot about trust and I'm curious is particularly as a newer entrants into this technology industry. How how do you develop that culture and then also that reputation. So >>here's one of the interesting things when when I joined the company and I've been around for a while and I've been in a couple of very large brand names, I started walking down the holes and I'm like, Oh, here, here. Oh, you're here. Wait, you're here. It's like an old star cast, and when you go into, you know, some of the customer base and it's like, Hey, we know each other for a long time. That relationship is just there. On top of that, I mean the product works, it's solid. People love it. It's easy to use, and it actually solves riel problems for them. On Dhe, you know, we innovate extraordinarily fast. So when customers find a problem, we're on such a fast release cadence. We can fix it for them in extraordinarily, uh, in times that I've never seen before. In fact, is a little bit scary how fast the engineering group works. It's probably faster than anything I've ever seen in the past. And I think that helps that build the customers trust because they see that if we recognize there's a problem, we're gonna be there to soldier for >>them. There's trust of the company when we talk about our data. There's also the security aspect. Yes, cohesive. He fit into the A story with Microsoft and beyond. >>The security part is extraordinarily important. So look, we've already, as I said, built kind of our app marketplace and we're bringing a lot of applications to do things like Ransomware detection, um, vulnerability detection day declassification. But Microsoft is also developing similar AP eyes, and you heard this morning that they're building capabilities for us to be able to go and interact with them and share information. So we find vulnerabilities because share it with Ambika. Share with us so we could shut them down. So way have the native capabilities built in. They have capabilities that they're building of their own. Imagine the power of it being able to tie those two together. I just think that that's extraordinarily powerful. >>What about Gross? This is a company that is growing like gangbusters. Can you give us a road map? What you can expect from Coach? >>Look, I've never seen growth like this. I mean, I joined specifically to look at a lot of the cloud, and the file on Object service is and, you know, obviously have a background in backup data protection as well. I haven't seen growth like this since my old days when I was a nice guy. Started in, like, Isil on back in the, you know, way, way old days, this is This is you know, I can't give you exact numbers, but I'll tell you, it's way in the triple digits. And I mean and it's extraordinarily fast to see from an an azure perspective. We're seeing, you know, close to triple digit growth as Well, so I love it. I mean, I'm just extraordinarily excited. All right, >>on the product side, Give us a little bit of a look forward as to what we should be expecting from cohesive. >>Absolutely so from a look forward perspective. As I said, we protect a lot of on premise workloads, and now and we protect, obviously, as your work clothes as well. So we protect observe e ems. But as we think about some of the azure native service is like sequel in other service is that air kind of built native within a azure. We'll extend our application to be able to actually do that as well will extend kind of the ease of use and the deployment models to make it easier for customers to go on, deploy and manage. It really seems like a seamless single pane of glass, right? So when you're looking at Cory City, you should think of it as even if it's in the cloud or if it's on premise. It looks the same to you, which is great. If I want to do search and index, I can do it across the cloud, and I can do it across the on Prem so that integration is really what ties it together makes it extraordinarily interesting. >>Finally, this is this is not your first ignite. I'm interested to hear your impressions of this conference, what you're hearing from customers. What your conversations that you're having. >>You know, it's a lot of fun. I've been walking around the partner booths over here to see, like, you know, who could we partner with? That's more of those data management service is because we don't think of ourselves again. You know, we started kind of in the backup space. We have an extraordinarily scalable storage infrastructure. I was blown away by the capabilities of the file. An object. I mean, I was as a foul guy for a long time. It was unbelievable. But when you start to add those data management capabilities on top of that so that people could either, you know, again, either your point, make sure that they can detect threats and vulnerabilities are you find what they're looking for or be able to run analytics, for example, right on the box. I mean, I've been asked to do that for so long, and it's finally happening. It's like It's a dream >>come true, Jerry. Now >>everything you ever wanted software defined bringing the applications to the data. It's just like, if I could ever say like, Hey, if I could take all of the things that I always wanted a previous companies that put him together it's cohesive. I'm looking around here and I'm seeing a lot of great technology that we can go and integrate with >>Great. Well, David, No, I Thank you so much for coming on the Cube. >>Thank you very much. I appreciate it. >>I'm Rebecca Knight, First Amendment. You are watching the Cube.
SUMMARY :
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WRONG TWITTER David Noy, Cohesity | Microsoft Ignite 2019
>>Live from Orlando, Florida. It's the cube covering Microsoft ignite. Brought to you by Cohesity. >>Welcome back everyone to the cubes live coverage of Microsoft ignite here in Orlando, Florida. I'm your host, Rebecca Knight. Along with my cohost Stu Miniman. We are joined by David Neu. He is the VP of cloud at Cohesity, which is where we are. We're in the Cohesity booths, so I should say thank you for welcoming us. Pleasure. They found me here. So you are pretty brand new to the company, a, a longtime tech veteran, but, but new newish to Cohesity. Talk a little bit about what made you want to make the leap to this company? >>Well, you know, as I was, I mean it was, it was time for me to move from my prior company. Um, and then we'll go into the reasons there. But, um, as I looked around and to kind of see who were the real innovators, right, who were the ones who were disrupting, cause my successes in the past have all been around disruption. And when I really looked at what these guys were doing, you know, first it's kind of hard to figure out. Then it was like, Oh my gosh, this is really something different. Like, um, it's bringing kind of the cloud into the enterprise and using that model of simplification and then adding data services and it's really groundbreaking. So I just like a, and the other thing was, Oh, I'll just throw this point out there. I read a lot of the white papers and the technology and I looked at it and having been a lot, you know, tech veteran for awhile, it looked to me like a lot of people who have done this stuff before it got together and said if I had to do it again and do it right, like what were the things I wouldn't do and what are the things I would do? >>Right, right. So that was just fascinating. So David, yeah, I was reading a Q and a recently with, with Mohit, founder of Cohesity, and it really is about that data. You mentioned data services. Yeah. Bring us insight a little bit. You know, we in the, you know, storage in it industry, you know, get so bogged down in the speeds and feeds and how fast you can do things in the terabytes and petabytes and like here, but we're talking about some real business issues that the product is helping to, to solve. >> I totally agree. Look, I've been in the, in the storage industry for a while now and you know, multi petabytes of data and the problem that you run into when you go and talk to people who use this stuff is like, well geez, I start to lose track of it. I don't know what to do with it. >>So the first thing is how do you search it, index it. That's, you know, so I can actually find out what I have. Then there's a question of being able to go in and crack the data open and provide all kinds of data services from, you know, classification to uh, Oh, is this a threat or business have vulnerabilities in it. It's really a data management solution. Now of course we started with backup, right? But then we're very quickly moving into other services back on target, file an object. You'll see some more things coming out, uh, around test and dev. For example, if you have the world's data, it's one thing to just keep it and hold it, but then what do you do with it? How do you extract value out of it is you really got to add data management services and people try to do it, but this hyper converged technology in this more of a cloud approach is, is really unique in the way that it actually goes about it. >>Could you speak a little bit of that, that that cloud approach? Yeah, so I mean, you know, Monet comes from a cloud background, right? He wrote the, he was the author of the Google file system. The idea basically is the same. Let's take a look at a global view of how data is capped. Let's basically be able to actually abstract that with a management layer on top of that and then let's provide services on top of that. Oh by the way, people now have to make a decision between am I going to keep it on premise or keep it in the cloud? And so the data services, how to extend not just to the on-prem but the act to actually extend to Conde services as well, which is kind of why I'm here. I think, uh, you know, what we do with Azure is pretty fascinating in that data management space too. So we'll be doing more data management as a service in the cloud as well. >>So let's get into that a little bit and I'm sure a lot of announcements this week with Azure arc and another products and services, but let's dig into how you're partnering in the kinds of innovative things that go Cohesity and Microsoft are doing together. >>Well, we're doing a lot of things. First of all, we, we've a very rapid cadence of engineering to engineering conversations. We do everything from archiving data and sending longterm retention data into the cloud. But that's kind of like where people start, right? Which is just ship it all up there. You know, in Harvard it's held, right? But then think about doing migrations. How do you take a workload and actually migrated from on prem to the cloud in a hold? We can do wholesale migrations that people's environments who want to go completely cloud native, we can fail over and fail back if we want to as well. So we can use the cloud is actually a dr site. Now you start to think about disaster recovery as a service. That's another service that you start to think about, Oh, what about backing up cloud native workloads? >>Well, you don't just want to back up your own workloads that are in the on prem data center. You want to back them up also in the cloud and that includes even office three 65 so you just look at all of what that means and then the ability then crack that, open that data open and then provide all these additional, when I say services, I'm talking about classification, threat analysis, um, being able to go in and identify vulnerabilities and things of that nature. That's just a, a huge, tremendous value on top of just the basic infrastructure capabilities. David, you've been in the industry, you've seen a lot of what goes on out there. Hopeless, understand really what differentiates Cohesity. Because a lot of traditional vendors out there that are all saying many of the same words to hear here, cloudifying hinders even newer vendors than Cohesity's eh, out there. >>Totally get it. Look, I mean, here's, here's kind of what I find really interesting and, and, and, and just attractive about the product. I've been in the storage industry for a long time. So many times people have asked me, can I move my applications to the storage because moving the data to the application, that's hard, but moving the application to the data, wow, that makes things a lot easier. Right? And so that's one of the big things that actually we do that's different. It's the hyperconverge platform. It's a scale out platform. It's one that, um, really looks a lot more like some of the scale out platforms that we've done in the past, but goes way beyond that. And then the ability to then say, okay, let some strike that. A ways to make it as simple as possible so people don't have to worry about managing lots of different pools and lots of different products for, you know, a service one versus service two versus service three and then bringing applications to that data. >>That's what makes it really different. And I think if you look around here and you talk to other vendors, I mean, they'll provide API APIs. That's one thing and that's great and that's important, but to actually bring the applications to the data, that's, you know, that's what all of the cloud guys do. I mean, look at Google, they put Gmail on top, they put a search on top, they put Google translate on top is all of these things are actually built on top of the data that they store such as Adela. This morning in the keynote talked about that there's going to be 500 million new at business applications built by 2023 how is Cohesity position to both partner with Microsoft and everyone out there to be ready for that cloud native future? That's a great question. Look, we're not going to put 500 million applications on the product, right? >>But we are going to pick some key applications that are important in the top verticals, whether it's healthcare, financial services, public sector, and so long I've sciences, oil and gas, but I'm in the same time we all will offer the API APIs extensions too. So if you think about going into Azure, if we can explore things as Azure blobs for example, now we can start to tie a lot of the Azure services into our storage and make it look like it's actually native Azure storage. Now we can put it on Azure cold storage, you know, hot storage, we can decide how we want to tier things from a performance perspective, but we can really make it look like it's native. Then we can take advantage of not just our own services but the services that the cloud provides as well. And that makes us extraordinarily powerful >>in terms of the differentiator of Cohesity from a services standpoint. But what about from a cultural standpoint? We had Satya Nadella on the main stage this morning talking a lot about trust. And I'm curious as particularly as a newer entrant into this technology industry, pow, how do you, uh, develop that culture and then also that reputation too? >>Here's one of the interesting things we did when I joined the company and I've been around for awhile and I've been in a couple very large brand names. I started walking down the halls and I'm like, Oh, you're here. Oh, you're here. Wait, you're here. And it's like an all star cast and a, when you go into, you know, some of the customer base and it's like, Hey, we know each other for a long time. That relationship is just there on top of that. I mean, the product works, it's solid. People love it. It's easy to use and it actually solves real problems for them. Um, and you know, we innovate extraordinarily fast. So when customers find a problem, we are in, uh, on such a fast release cadence, we can fix it for them in extraordinarily, uh, uh, in times I've never seen before. >>In fact, is a little bit scary how fast the engineering group works. It's, uh, probably faster than anything I've ever seen in the past. And I think that helps. They build the customer's trust cause they see that if we recognize there's a problem, we're going to be there to solve it for them. There's trust of the company. Uh, when we talk about our data, there's also the security aspect. Yes. How does Cohesity fit into the, there's a story with Microsoft and beyond. The security part is extraordinarily important. So look, we've already, as I said, built kind of an AR app marketplace and we're bringing a lot of applications to do things like ransomware detection, uh, um, vulnerability detection, data classification. But, uh, Microsoft is also developing similar API APIs. And you heard this morning that they're building capabilities for us to be able to go and interact with them and share information. >>So if we find vulnerabilities, we can share it with them, they can share with us and we could shut them down. So we have the native capabilities built in, they have capabilities that they're building of their own. Imagine the power of being able to tie those two together. I just think that that's extraordinarily powerful. What about growth for a company that is growing like gangbusters? Can you give us a roadmap you can expect from coaching? I've never seen growth like this. I mean, I joined, um, specifically to look at a lot of the cloud and, uh, the file and object services and you know, obviously I have a background in, in backup and data protection as well. Um, I haven't seen growth like this since my old days when I was in Iceland, when I started in Isilon back in the, you know, way, way old days. >>This is X. This is, you know, I can't give you exact numbers, but I'll tell you it's way in the triple digits, you know what I mean? And, and it's extraordinarily fast to see from an Azure perspective, we're seeing, you know, close to triple digit growth as well. So I, I love it. I mean, I'm just extraordinarily excited. All right. Uh, on the product side, give us a little bit of a look forward as to what we should be expecting from Cohesity. Absolutely. So from a look forward perspective, as I said, we protect a lot of on-premise workloads and um, you know, now and we protect obviously Azure workloads as well. We protect Azure VMs. But as we think about some of the Azure native services like sequel, um, and other services that are kind of built native within Azure, uh, we'll extend our application and to be able to actually do that as well, we'll extend kind of the ease of use and the deployment models to make it easier for customers to go and deploy and manage. It really seems like a seamless single pane of glass, right? So when you're looking at, uh, Cohesity, you should think of it as, even if it's in the cloud or if it's on premise, it looks the same to you, which is great. If I want to do search and index, I can do it across the cloud and I can do it across the on prem. So that integration is, is really what ties it together and makes it extraordinarily interesting. >>Finally, this is, this is not your first ignite. I'm interested to hear your impressions of this conference. What you're hearing from customers, what your, what the conversations that you're having. >>You know, it's a lot of fun. I've been walking around the partner booths over here to see like, you know, who can we partner with to add some more of those data management services because we don't think ourselves, again, you know, we started kind of in the backup space. We have an extraordinarily scalable storage infrastructure. I was blown away by the capabilities of the fallen object. I mean it was just as a fall guy for a long time. It was unbelievable. But when you start to add those data management capabilities on top of that so that people can either, you know, again, either to your point, uh, make sure that they can detect threats and vulnerabilities or uh, you know, find what they're looking for or you know, be able to run analytics for example, right on the box. I mean, I've been asked to do that for so long and then just, it's finally happening. It's like, it's a dream come true for me. It's like everything you ever wanted software defined, bringing the applications to the, to the data. It's just like if I could ever say like, Hey, if I could take all of the things that I always wanted at previous companies and put them together, it's Cohesity and I'm looking around here and I'm seeing a lot of great technology that we can go and integrate with. >>Great. Well, David and I, thank you so much for coming on the cube. >>Thank you very much. I appreciate it. I'm Rebecca knife. First to Miniman. You are watching the cube.
SUMMARY :
Brought to you by Cohesity. We're in the Cohesity booths, so I should say thank you for welcoming us. you know, first it's kind of hard to figure out. we in the, you know, storage in it industry, you know, get so bogged down in the speeds and you know, multi petabytes of data and the problem that you run into when you go and So the first thing is how do you search it, index it. I think, uh, you know, what we do with Azure So let's get into that a little bit and I'm sure a lot of announcements this week with Azure arc and another That's another service that you start to think about, so you just look at all of what that means and then the ability then crack moving the data to the application, that's hard, but moving the application to the data, but to actually bring the applications to the data, that's, you know, Now we can put it on Azure cold storage, you know, hot storage, We had Satya Nadella on the main stage this morning talking a lot about trust. and you know, we innovate extraordinarily fast. And you heard this morning that they're days when I was in Iceland, when I started in Isilon back in the, you know, and um, you know, now and we protect obviously Azure workloads as well. I'm interested to hear your impressions of this conference. on top of that so that people can either, you know, again, either to your point, Thank you very much.
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Dion Hinchcliffe, Constellation Research | Smartsheet Engage 2019
>>Live from Seattle, Washington. It's the cube covering Smartsheet engage 2019 brought to you by Smartsheet. >>Welcome back everyone to Seattle, Washington. We are here at Smartsheet engaged 2019 I'm your host, Rebecca Knight along with my cohost Jeff Frick. You're watching the cube. We are here with a cube alum, a cube veteran, Dion Hinchcliffe, VP and principal analyst at constellation research at at Washington DC. Thank you so much for returning to the cube. Absolutely. Thanks for having me. So we're here to talk with you about the future of work, which is a huge topic but a fascinating one. I want you to start by giving sort of a broad brush of what you see are the biggest changes right now happening in the workplace is driven by the new, the rise of digital technologies. >>Sure. I mean while it digital is infusing everything in the workplace these days, right? And so we've had the past waves of productivity tools and then mobile devices came through and then eventually augmented reality and virtual reality are going to literally change how we perceive the workplace. And then we have just everyday trends like remote working. And now people can work from anywhere, right? It's fantastic. And that's, that's really revolutionized a lot of things. There are things in 2% of the workforce per year is becoming a remote work force. Companies like ADP have a quarter of their workforce working from home, right? Accenture, same thing. They're getting rid of office space and they, they work out of their house unless there's a client site. And because you can create a, create the experience that you want. And one of the really big trends is this is this trend towards being able to shape the employee experience the way that you want to, using the tools that you prefer. >>And some people call this shadow it, other people call it innovation, right? And so that's one of the, one of the big changes. And then we have things like the gig economy, which is allowing people to build the lifestyles they want doing any kind of work they want when they want to, when they feel like it on their own terms. And that's, that's really quite exciting too. So all these, this confluence of forces all enabled them driven by technology. But it's also leading to a lot of what we call cognitive overload workers that are not lifelong learners are feeling overwhelmed by this. And that's another big challenge. >>Well, you also get this tools proliferation, which they're just not, they're just not word and, and Excel anymore. But you've got a tab open with Salesforce, you've got a tab open with Slack, you've got Gmail open, you've got docs open and you've got Smartsheet open. You might have a JIRA open. I mean, so how is that gonna sort itself out as we just kind of keep adding new tabs of apps that we have to keep up >>and we need all this technology to do better work. I mean the, these apps provide value except that it's increased in the onboarding time for workers. It's making it hard for us to train people. In some companies it's hard to retain people because they feel like they have to go to work and there's this onslaught of technologies they have to have tabs open and get their jobs done. And they do. And so we're seeing things like, you know, we're at the Smartsheet conference where, you know, how can we centralize work a little bit better, streamline it by integrating the tools and creating more focus in on what we're doing. And that's a very big trend. So my latest digital workplace trends report, we say this, we're seeing these hubs form, you know like Slack is another work hub that's become very popular inside of organizations. >>They have over 1100 application integrations that allow people to spend their time in one place and kind of work through all these other systems from one hub. So we're dealing with this complexity, you know, starting to be able to do this now, but it's early days still a big challenge. So what's a, what are you seeing now? So what's the, what is the answer then? I mean we have you just described all of these trends that are taking place that are making, making the work modern workplace so much more complex, dealing with workers who have, they're dealing with cognitive overload leaders who want more with less. What are some of the answers? What are some of the most exciting tools that you're seeing right now? We talked already about Smartsheet and Slack. We see the new digital experience platforms are emerging and low code and no code is also becoming popular. >>I'd be able to take the pieces of the applications you want and create more streamline experiences. So the CIO of Accenture, Andrew Wilson, solve his problem right away there. They're knowledge workers are just being choked by all of these tools, but yet we need the value they provide. So he began to divide up the employee experience, the 100 top moments and then he built experiences that enabled, you know, project management and onboarding and all of these key activities to be friction-free built out of their existing applications, but streamlined to just what they needed to do. And he used this as his top priority as a digital leader is to say, we've got to take as much complexity away so we can get at the values with streamlining and simplification. And we now have tools that allow that shaping to happen very quickly. It's almost reminds me of kind of the competition for Deb's right now. >>It's the competition for employees. And then we've talked a lot about the consumerization of it in mobile devices for the customer experience, but there hasn't been as much talk about leveraging that same kind of expected behavior, right? Or expected inner engagement interaction with the apps on the actual employee engagement side, which is probably as fierce of a battle as it is to get customers. Cause I think there's a lot more than 2% customers out available. But yeah, we only get 2% unemployment in the Bay area. Now it's creating effectively negative unemployment, right? Anything under 3%. So this is the challenges. Employee experience is usually low on the priority list for CEOs. They usually have analytics and cloud and cybersecurity and all these things that they have to get done that are higher priority. Yet customer experience is, is one of those priorities. But how does an employee give a good customer experience when they have a poor experience to deliver it with? Right. We're seeing you can do with talented people, is expecting to do a great job. And then give them a bunch of hard to use tools, right. Which is what's happening. So we are now finally seeing that prioritization go up a little bit because employee experience is part of delivering great customer experience and it's how you, how you create that experience to begin with. So small >>and leaders are seeing that as a priority of retaining their top people because they understand that their workers need to feel satisfied with their work life. >>Yeah. And now we have data on a lot of these things we didn't have before and I'm sure you've seen the numbers that are, most employees are disengaged at work. The majority, right between 50 and 60% depending on whose data you're looking at. That's an enormous untapped investment that workers are not performing the way that they could if they had better employee experiences. And what's disengaging is, as I mentioned, you know, giving a talented person allows you tools or allows you experience, right and expect them to do great is right. It doesn't happen. >>How much do you think AAL or excuse me, AI and machine learning will be able to offload enough of the mundane to flip the bit on how engaged they are in their job. >>Yeah, it's, it's interesting cause there's, you know, there's two sides of the coin there. Some people like a, a job that they can just kind of phone in and it's kind of rote and they can come in, they don't have to think too hard and then they can go home to their family and some people are hired on that basis. Right. Um, because that's the challenge. AI and machine learning will absolutely automate most rote work. If you look at like Adobe sensei, I was at the Adobe conference and, and they were talking about how all of these creative types, you'll have all these mundane tasks automated for them. And I could see everybody looking at each other going, I get paid to do. >>Right, right. >>So you know, it, you'll see things like robotic process automation is working. I mean, I hear anecdotes all the time from CIO is how they had, they cut like 25% out of their call center because they handed it over to the box. Right. You know, as bill processing, that's one of the, and sorting and matching bills, the invoices, it's a manual job even in today's world until very recently. So we are seeing that happen about the most rote level and it just, but it's just going to climb up from there. >>What do you see down the road though? I mean in terms of those, in terms of those employees who are raising their saying hands saying weed, I kind of want that job. I are you, are you seeing what's going to happen to those people? Are they going to have to learn new skills? Are they, are they going to be invested in by their companies? >>Well you hope so. You know, it's interesting. We see that all the big vendors now have these big education programs. Salesforce has Trailhead. SAP just announced open SAP where they giveaway massively open online courses. And you know, Microsoft has done this with Microsoft developers network way back in the day, trying to educate people. I mean you can get re-skilled for nothing for free now if you want to do it. But this is the challenges. Even though every technological revolution in the past, and it looks like this one too has totally changed the employment picture. Uh, uh, by and large it creates more jobs than we lose. And that looks like it's going to happen here. But the people who lose the jobs aren't the ones that tend to gain the jobs, the new jobs, right? Yeah. The, it's hard to take somebody who's, who's sorting bills and say, I need you to develop a new AI algorithms because that's where the next strategic jobs are going to be directing the AI to do all these things. Right. And so I think the short term is going to be dislocation and it's happening so fast that unless society, government, and enterprises really intervene that to upskill these folks, we are going to have a challenge. >>Well, we're in this really weird time too, in between, I mean, the classic one is long haul trucking, right? Which is perfect for autonomous vehicles, you know, to carry a lot of that freight and everyone pretty much agrees that's going to happen. At the same time, there's, there's a huge shortage of available truck drivers today. Uh, like there never has been. So as these weird, and again, it's probably not the best thing for a young kid to get into, right? Because it's not, doesn't have a lot great long. >>Right? Right. >>Well, and you know, you look at Uber and their stated direction is, is they want to get rid of all these drivers, right? They want it, they want self-driving taxis. And you know, we're getting close to where that might actually happen, right? Uh, and so the unskilled labor is going to be hit by far the worst. You have to become skilled labor in, in the digital economy. Uh, and so a big part of the future of work is going to be finding ways to, to get the skills into people's hands. You know, like Facebook and other large organizations don't even require a college degree. What they want people, the people that can deliver, they can take these things and create the, you know, the, the great products of the future. And so, you know, those everyone has to become a knowledge worker. >>And, and as Laird Hamilton said on the main stage today, it's the, it's the, the formula of learning to really understand when you're starting from a point of, wow, I don't know much about that. I bet. I guess I'd better learn about it. And then learning a lot about it along the way. We all have to be able to adapt and adopt those new, >>no, absolutely. Now the, uh, uh, and so w we see up-skilling and cross skilling becoming more transdisciplinary. So business people are becoming it folks now and it folks really business people, you know, we've had this business, it divide for a long time and cracks me up. I still go to big companies in the it departments using its own building. Right. But those days are going away. And now seeing that, you know, now as it people over on the business side that live there now. Right. You know, so we're seeing this kind of, this blending where digital is infusing everything and so you have to become digitally competent. Uh, and this is where we have to make that simpler. This is going back to the, you know, the, the, the digital workplace, the average user has had the number of applications they have to learn double or triple in the last just the last five years. Right. So it's a big challenge. >>So what should kids be majoring in today? What's your, >>Oh, a game design. Know the gaming industry is bigger than the movie by a large, large margin. Right. And, and that, that's where all the experience of these immersive experiences in virtual reality and augmented reality really come from. And then you can go into business. Right. You know, >>even sociology majors can design games. >>Yeah. It's just, you know, it's just get, like you said, it's, it's the poor tweeners right. That get bumped on the old and aren't necessarily in a position to take care of the new, yeah. I'll have to take care of. And unfortunately, uh, not a lot of great record of retraining today, but maybe that's going to have to be a much more significant investment because there just aren't the people to fill those positions, period. Right? Yeah. Well, and there's these big market places now you can build the career of your dreams. You'd go to Upwork or Gigster. I mean, these are big job markets where you can go and find work and do it from anywhere using a tablet you bought for $50 off Amazon. Right, right. You know, it just that most of you aren't even aware of that. They can do that. Right, right, right. >>So it's this fast changing world. Put a few bucks away for insurance and you've put a few bucks away in your 401k and you, yeah. You know, not just living off the cash plus a little bit to cover your costs, which unfortunately a lot of their, like the Uber drivers and the Lyft drivers are anyway, you know, they're not really banking that thing for building a, a career. Well, I've crawled to those platforms and it's interesting, entrepreneurial activities, very common in places like Asia, right? Where if, you know, they come here, they build businesses right away. Right. And they're used to that. So w and we lost some of that, but I think we were gave a economy is giving a lot of that back to us. We have to relearn it again, you know? Right. >>Well Deon, thank you so much for coming on the cube. It was a pleasure having you. Absolutely. Thanks. So Jeff. Thanks Rebecca. I'm Rebecca Knight for Jeff Frick. Stay tuned to more of the cubes live coverage of NJ engaged 2019.
SUMMARY :
Smartsheet engage 2019 brought to you by Smartsheet. So we're here to talk with you about the future of work, And because you can create a, And then we have things like the gig economy, which is allowing people to build the lifestyles I mean, so how is that gonna sort itself out as we just kind of keep adding you know, we're at the Smartsheet conference where, you know, how can we centralize work a little bit better, I mean we have you I'd be able to take the pieces of the applications you want and create more streamline experiences. And then give them a bunch of hard to use tools, need to feel satisfied with their work life. And what's disengaging is, as I mentioned, you know, giving a talented person allows you tools or allows enough of the mundane to flip the bit on how engaged they And I could see everybody looking at each other going, I get paid to do. So you know, it, you'll see things like robotic process automation is What do you see down the road though? to take somebody who's, who's sorting bills and say, I need you to develop a new AI algorithms because that's where the Which is perfect for autonomous vehicles, you know, to carry a lot of that freight and everyone Right. And so, you know, those everyone has to become a knowledge worker. We all have to be able to This is going back to the, you know, the, the, the digital workplace, the average And then you can go into business. Well, and there's these big market places now you can build the career of your dreams. We have to relearn it again, you know? Well Deon, thank you so much for coming on the cube.
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Dion Hinchcliffe, Constellation Research | Smartsheet Engage 2019
>>live from Seattle, Washington. It's the key nude covering Smartsheet engaged 2019. Brought to you by smartsheet >>Welcome back, everyone to Seattle. Washington. We're here at smartsheet engaged 2019. I'm your host, Rebecca Night, along with my co host, Jeff. Rick, You're watching the Cube? We're here with a Cuba Lama Cube veteran Dion Hinchcliffe, VP and principal analyst at Constellation Research at a Washington D. C. Thank you so much for returning to the Cube. >>Absolutely. Thanks for having me. >>So we're here to talk with you about the future of work, which is a huge topic, but a fascinating one. I want you to start by giving sort of a broad brush of what you see are the biggest changes right now happening in the work force driven by the new the rise of digital technologies. >>Sure. I mean, well, it digital is infusing everything in the workplace these days, right? So, you know, we've had the past waves of productivity tools and mobile devices came through and then eventually augmented reality and virtual reality. You're gonna literally change how we perceive the workplace on then We have just, you know, everyday translate remote working and now people can work from anywhere, right. It's fantastic, and that's that's really revolutionized a lot of things. Things in 2% of the workforce per year is becoming a remote work force. Companies like 80 p have 1/4 of their work force working from home, right X century, something to get rid of office space. And they work out of their house. Unless there's a client site on because you can credit, create the experience that you want and one of the really big trends is this is this trend towards be able to shape the employees experience the way that you want to using the tools that you prefer. And so people call this shadow I t. Other people call it innovation, right? And so that's one of the big changes. Then we have things like the gig economy, which is allowing people to build the lifestyles they want. We're doing any kind of work they want when they want to, when they feel like it on their own terms on that's that's really quite exciting to use all these. This confluence of forces are enabled him driven by technology, but it's also leading to a lot of what we call cognitive overload workers. They're not lifelong learners are feeling overwhelmed by this, and that's another big challenge. >>But you also get this tools >>proliferation, which they're just not. They're just not word and excel anymore. But you've got a tab open with Salesforce. You've got a A tab open with slack. You got Gmail open. You've got Doc's open. He got smart cheat open. You might have Jiro open. I mean, so how is that gonna sort itself out as we just kind of keep adding new tabs of AB? So we have to keep in our >>way. And we need all this technology to do better work. Thes APS provide value, except that it's increasing the on boarding time for workers. It's making it hard for us, the train people. In some company. It's hard to retain people because they feel like they have to go to work. And there's this onslaught of technology. They have to have 30 tabs open to get their jobs done, and they do. And so we're seeing things that you know we're at the smartsheet conference where how can we centralize work a little bit better? Streamline it by integrating the tools and credit more focused on what we're doing. And that's a very big trend. S Oh, my latest digital workplace trends report. We say that we're seeing these hubs for me, like Slack is another workup that's become very popular inside of organizations. They have over 1100 application integrations that allow people to spend their time in one place and kind of work through all these other systems from one hub. So we're dealing with this complexity starting to be able to do this now. But it's early days still a big challenge. >>So so So what are you seeing now? So what? So what is the answer then? I mean, we have You've just described all of these trends that are taking place that they're making making the modern workplace so much more complex, dealing with workers who they're dealing with, cognitive overload leaders who want more with less What? What are some of the answers? What are some of the most exciting tools that you're seeing right now? >>Boys, we talked already about smartsheet and slack. We see the new digital experience platforms are emerging on low code and know code is also becoming popular to be able to take the pieces of the applications you want and create more streamlined experiences. So the CEO of Accenture, Andrew Wilson, you solve this problem right away Their their knowledge. Workers were being choked by all of these tools, but yet we need the value they provide. So he began to divide up the employees experience of the 100 top moments, and then he built experiences that enabled project management and on boarding and all these key activities to be friction free, built out of their existing applications. Streamlines, too, just what they needed to dio. And he views this as his top priority as a digital leaders and say, We've got to take much complexity away so we can get at the values with streamlining the simplification on. We now have tools that allow that shaping that happen very quickly. >>It's almost reminds me it's kind of the competition for Deb's right now competition for employees, and we've talked a lot about the consumer ization Oh, I t and mobile devices for the customer experience. But there hasn't been as much talk about leveraging that same kind of expected behaviour writer expected in her engagement interaction with the APS on the actual employee engagement side, which is probably as fierce of a battle as it is to get customers because I think there's a lot more than 2% customers out available, but we only got 2% unemployment in the Bay Area. Now. It's crazy, >>effectively, negative unemployment, right, right? Is that anything under 3%? Yes, so you know this is the challenges employees experience is usually low on the priority list for CEOs usually have analytics and cloud in cyber security and all these things that they have to get done that are higher priority. Yet customer experiences is one of those priorities. But how does an employee give a good customer experience when they have a poor experience to do it, deliver it with right? The worst thing you could do with talented people is expected to do a great job and then give him a bunch of hard to use tools, right? Which is what's happening. So we are now finally seeing that privatization go up a little bit because employees experiences part of delivering great customer experience. That is how you how do you create that experience to begin with so small progress >>and leaders air seeing that as a priority of retaining their top people because they understand that they're workers need to feel satisfied with their work life. >>Yeah, and now we have data on a lot of these things we didn't have before, you know? And I'm sure you've seen the numbers. Most employees air disengaged at work, the majority right between 50 and 60% depending on whose data you're looking at. That's an enormous untapped investment that that that workers are not performing the way that they could if they had better employees experiences and what's disengaged. As I mentioned, giving a talented person lousy tools are allows the experience and expecting the two greatest. It doesn't happen. How >>much do you >>think? A. L Excuse me. Aye, aye. And machine learning will be able to offload enough of the mundane to flip the bit on how engaged they are in their job. >>Yeah, it's interesting because there's, you know, there's two sides to a coin there. Some people like a job that they could just kind of phone in, and it's kind of wrote, and they can come in. They don't have to think too hard and then go home to their families. So people are hired on that basis, right? Because that's the challenge a I and machine learning will absolutely automate. Most wrote work if you look at like a dill bee sense A. I was at the adobe conference and they were talking about how all of these creative types you have all these mundane tasks automated for them, and I could see everybody looking at each other going. I >>could pay to >>do >>that creative rate. >>So you see the things like robotic process automation is working. I mean, I hear anecdotes all the time from CEOs how they how they cut 25% out of the call center because they handed it over to the box, right? You know, Bill processing. That's one of the, you know and sorting matching bills, the invoices, a manual job, even in today's world until very recently. So we are seeing that happen about the most wrote level and just, but it's just gonna climb up from there. >>What do you see down the road, though? I mean in terms of those in terms of those employees were raising their saying can saying I kind of want that job. Are you? Are you seeing what's gonna happen to those people? Are they going to have to learn new skills? Are they are they going to be invested in by their companies? >>We hope so. You know, it's interesting. We see that all the big vendors have these big education programs. Sales force has trailhead s a P just announced open ASAP where they give away massively open online courses on. And Microsoft has done this with Microsoft Developers Network way back in the day, trying to educate people. You can get Reese killed for nothing for free now if you want to do it. But this is the challenges, even though every technological revolution in the past it looks like this one, too, has you are really changed the employment picture. By and large, it creates more jobs than we lose on. That looks like it's gonna happen here. But the people who lose their jobs, not the ones that tend to gain the job, gets a new job. They often it's hard to take somebody who's who's sorting bills and say, I need you to develop a new way I algorithm because that's where you have executed jobs. They're gonna be directing the eye to do all these things right on. So I think the short term is gonna be dislocation. And it's happening so fast that unless society, government and enterprises really intervene that toe up skill, these folks, we are gonna have a challenge. >>We're in this really weird time to in between. I mean, the classic one is long haul trucking, right, which is perfect for autonomous vehicles. T carry a lot of that freight, and everyone pretty much agrees that's gonna happen. At the same time there's there's a huge shortage of available truck drivers today, like there never has been. So is he's weird, and it's probably not the best thing for a young kid to get into right, because doesn't have a lot of great long term, >>right? >>Well, you look at uber on their stated direction is they want to get rid of all these drivers they want. They want self driving taxis on, you know, we're getting close to where that might actually happen right on. So the unskilled labor is gonna be hit by far the worst you have to become skilled labor in the digital economy on a big part of the future of work is going to be finding ways to get the skills into people's hands on Facebook and other larger. They don't even require a college degree what they want people to people that can deliver that could take these things and create the, you know, the great products of the future. On DSO, you know, those everyone has to become a knowledge worker >>and in as layered, Hamilton said. On the main stage today, it's the formula of learning to really understand when you're starting from a point of Wow, I don't know much about that. I guess I better learn about it and then learning a lot about it along the way, we all have to be able to adapt and adopt those >>absolutely no the and so that way see up Skilling and cross killing becoming more trans disciplinary. So business people are becoming I t folks now and I t folks really business people. We had this business I t divide for a long time. It cracks me up. I still go to big companies in the I T department using its own building, right? But those days were going away. And I'll see that, you know now is that people over on the business side that live there now, right? So we're seeing this kind of blending where digital is infusing everything, and so you have to become digitally confident on this is where we have to make that simpler. This is going back to the digital workplace. The average user, as had the number of applications they have thio to learn double or triple in just the last five years. Right? So it's a big challenge. >>So what should kids be majoring in today? What's your >>Oh, uh, game design gaming industry is bigger than the movie industry by a large large margin, right? And that that's where all the experience of these immersive experiences and virtual reality and augmented reality >>a come >>from and then you can go into business, right? You know, >>even sociology majors, design games. >>Yeah, it's just, you know, just get like it's the poor tweeners, right that get bumped on the old and aren't necessarily in a position to take care of the new. And I want to take care of it. Unfortunately, not a lot of great record of retraining to date. But maybe that's gonna have to be a much more significant investment because there just aren't the people to fill those positions, period. >>Well, and there's a big market places now. You can build the career of your dreams. You goto up work or gig stir. I mean, these are big job markets where you go and find work and do it from anywhere. Using a tablet you bought for $50 off Amazon, right? You know, just that most you weren't even aware that they could do that. Right? So >>the world put a few bucks away for insurance and you put a few bucks away in your for one k and you, you know, just living off the cash, plus a little bit to cover your cost, which, unfortunately rather like the uber drivers in the lift drivers are Anyway, you know, they're not really thinking that thing for building a career. >>Well, I've crawled to those platforms and it's interesting. Entrepreneurial activity is very common in places like Asia, right? Where? Where you know, they come here, they build businesses right away, right, And they're used to that and we lost some of that. But I think we gave economy is giving a lot of that back to us. We have to relearn it again, you know. >>Great. Well, Dionne, thank you so much for coming on the Cube. It was a pleasure having you. >>Absolutely Thanks, Jeff. Thanks for >>I'm Rebecca Knight for Jeff. Rick. Stay tuned For more of the cubes. Live coverage of NJ engaged 2019.
SUMMARY :
Brought to you by smartsheet at Constellation Research at a Washington D. C. Thank you so much for returning to the Cube. Thanks for having me. So we're here to talk with you about the future of work, which is a huge topic, create the experience that you want and one of the really big trends is this is this trend I mean, so how is that gonna sort itself out as we just kind of keep adding new And so we're seeing things that you know we're at the smartsheet conference where how can So the CEO of Accenture, Andrew Wilson, you solve this problem right away Their their knowledge. It's almost reminds me it's kind of the competition for Deb's right now competition for employees, so you know this is the challenges employees experience is usually low on the priority list for need to feel satisfied with their work life. Yeah, and now we have data on a lot of these things we didn't have before, you know? enough of the mundane to flip the bit on how engaged I was at the adobe conference and they were talking about how all of these creative types you have all these mundane tasks So you see the things like robotic process automation What do you see down the road, though? in the past it looks like this one, too, has you are really changed the employment picture. I mean, the classic one is long haul trucking, They want self driving taxis on, you know, we're getting close to where that might actually I guess I better learn about it and then learning a lot about it along the way, we all have to be able to And I'll see that, you know now is that people over on the business Yeah, it's just, you know, just get like it's the poor tweeners, right that get bumped on the old I mean, these are big job markets where you go and find work and do it from anywhere. drivers in the lift drivers are Anyway, you know, they're not really thinking that thing for building a career. We have to relearn it again, you know. It was a pleasure having you. Live coverage of NJ engaged 2019.
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Jason Thomas, Cole, Scott & Kissane | CUBEConversation, October, 2019
[Announcer] From the SiliconANGLE Media office in Boston, Massachusetts. It's the CUBE. Now, here's your host Dave Vellante. >> Hi everybody, welcome to this CUBE conversation. We're here again with Jason Thomas who is the CIO of Cole, Scott and Kissane, CSK, Law Firm in Florida. And we're going to talk tech a little bit and specifically going to focus a little bit on the infrastructure, architecture, some of the tools and products that Jason is using. How he is applying technology. Good to see you again, Jason. Thank you for coming on. >> Thank you. >> So we know about your law firm. Largest civil defense law firm in Florida. Very fast growing. You know, I think you said 400 plus attorneys, right? So, growing for the last three or four years from about 300 or so, right? So very fast growing, dynamic. Doing awesome, that's great. Congratulations. I want to talk about your infrastructure. So, paint us a picture of what your shop looks like. And we'll get into it. >> Yup, so I am very big on centralization. So, when I first arrived at the firm we had a lot of data sprawl is the best way to put it. You know, just kind of servers everywhere. Different offices. And I said the first thing we need to do is take all of this. We need to get everything in the data center. That's just going to make life much easier, as much as possible. So, at this point all we really see in any given office is a main controller and a print server. That's it. And, other than that, everything else is in the data center where we use Pure Storage on the back end for our SAN, for our high performance type applications. For our document management where we've moved or in the process of moving all of that to the Cloud. That's much more efficient that way. Sitting on an all FlashArrays is not, does not make sense as far as PDFs and word documents go you are not going to see the crush or data reduction there. And so, we've got that there so, we've got kind of a multi-layer strategy. Not to say that I'm paranoid, but I'm kind of paranoid when it comes to data protection and data loss. And so we started as simple as our file servers, for example, we have shadow copies enabled. That's the simplest, it's free. So, if someone deletes a random file or something, rather than going to our, we don't even have to go to our backup system. We just take a look, some snapshots, go back and restore that. If it's, you know, something simple like that. That way, even if we wanted to let an end user restore a file, we could, but we handle that. >> So it's not self-serve. >> Yeah, it's not self-serve but we do it for them. But, it's a basic tech can do that. You don't have to call the system admin to handle that. Anything further than that, then yeah, we go to the backups and then part of our backup... Our next step in our backup strategy, we are a Rubrik shop, so we have a brick, a brick as they call it in our data, in our backup data center. We have another data center just for backups. So, that all gets stored. The Rubrik, it's completely immutable, and it's got decent retention on that. So... >> Did you bring in RubriK, or was it there? >> I brought in Rubrik, yeah. >> OK, why did you bring in Rubrik? >> We were using, and you had mentioned earlier in the segment, when we started out, we were much smaller than we were years ago. We were using a product that was probably geared more towards SMB, and we needed something a little more enterprise. So, we brought in Rubrik a couple of years ago. >> OK. >> And we've done some, we haven't had to use it, thankfully haven't had to use it much. It's there and we do obviously do testing on it on a regular basis. I have spun up a VM on it which is awesome that I might personally ruined a VM myself it wouldn't boot But luckily it was a test VM so I was able to spin one up there. So it works as advertised. It's awesome, very fast. And then we've also got another data center outside the state of Florida where we have another, basically, it's basically a replica or duplicate of what we have in our main data center and we replicate Pure to Pure. We have another Pure Storage unit in that data center and we use their replication technology and snap-shotting to put everything there as well. >> OK, and what about the network? What's that look like? >> So, we have, right now we have thirteen offices now and they're all on MPLS private network and we've got secondary and third internet connections for backup or internet in general. We're looking at some type of SD-WAN strategy, it means a lot of things to a lot of folks, but for us we like to kind of take advantage of those secondary and third connections and create our own kind of private network if we have an issue with the MPLS. >> And you're a VMware shop, right? >> Yup. >> And you're also, you put stuff in the Cloud. What's your Cloud provider? >> Yup, so, and then our kind of final layer in that, part of that strategy, is I did want to have the option and look in the future to put, to replicate to the Cloud, so I got in touch with Clumio, they're pretty new, new on the street, but the CEO and I know a few of the folks there from other industries and other places and I have a lot of trust in what they're doing. Basically, we are basically replicating all our servers to the AWS Cloud using Clumio, so it's... it integrates in the vCenter and basically sends all of the date up to the AWS cloud. And so, I get the same type of retention as a Rubrik. We get seven years retention, and it's immutable as well, so that's my, kind of my backup of the back up plan. In the future, who knows. We may not even need the DR site anymore. We may just go straight, if we need a failover, we just failover to AWS vCenter in the Cloud. We've got our Clumio backups there and we have the ability to spin up VMs there as well. >> So, okay. So you've got a VMware running on AWS. >> mm-hm >> And that's what you're using in Clumio to protect correct. And why Clumio and not Rubrik if you are a Rubrik shop? >> The management piece. The simplicity of the interface. It's...I like the way they manage everything for you, so you don't even need to have agents on the servers. You basically, it's under their account, you simply install a appliance locally in your environment, a virtual appliance, and they take care of the rest. And you're just presented with an interface, a GUI interface to do whatever, whether it is to do restores, or monitor, or check up on the indexing of the data. That's all, it's pretty simple. There's really not much to do. It's the simplicity of the solution that was really attractive and it's in my mind, it's a no brainer as far as cost and effectiveness. >> And, it's Pure SaaS model is my understanding, >> Pure SaaS. >> Correct? So you're not installing any hardware or >> Nope, no hardware. No agents. It's simply an integration into vCenter and you just let it do it's thing. And that's it. >> It's interesting, I mean you look at the history of SaaS. It kind of started with CRM, kind of went from CBL, to Salesforce, you had Exchange, went to Gmail, and then eventually Office 365. You saw ServiceNow actually took a while, they kind of disrupted BMC, but that took about, you know a decade. Workday was much faster, right? Workday took, who was it... PeopleSoft I guess was the main HR product. So do you feel like a backup is next, or sort of this hybrid world, this mix of sort of on-prem backup folks, and traditional backup and SaaS, or do you think like many of these other, not that these other companies go away, I mean Teradata's going to be doing still well. You have Snowflake disrupting them. But do you see the SaaS backup as something that's going to have legs? >> Yeah, because when you talk about Cloud, it's still, depending on what you want to do, putting your entire infrastructure on the Cloud, it, I mean, it's expensive. You, everyone is preaching Cloud, Cloud, Cloud, but you kind of have to look at it and say, okay, does it really make, from a cost perspective, it doesn't always make sense. It's very expensive to spend above the Azure or AWS. You know once, once you put all the storage and compute costs. But, things like backup, it totally makes sense, and honestly it's been going on at least a decade right, between Carbonite and Mozy and all these players >> Sure, right, and Endpoint. >> You know, so people have been doing it, I mean, Clumio, what they have done has just taken it to the Enterprise and they're taking advantage of different storage tiers in Amazon. I mean, it's not, there's nothing, there's nothing complex I would say, or they didn't come up with something amazing. They just figured, they took something and made... >> Don't tell that to the engineers (jovial laughter) >> I'm sure, listen guys, I'm sure there's a lot of complexity to the engineering behind it, but basically all they've done is put a nice interface on top of something, and they've taken all the complexity out of, you know, setting up your own AWS account. And managing all your buckets. And all that, you know. They're handling, taking care of all of that and doing it for you, basically. And how they do it, you know, I don't know. But definitely different storage tiers and mixes of that to make all of that happen. But they just make it super simple and super affordable, is the other piece. It's very affordable in my mind as opposed to other directions I could go with Cloud backup. >> Yeah, you've mentioned that a couple of times. First, it's amazing to me how, it's like you're compressing the innovation cycles and backup. I mean it was. It just feels like recently you were Cohesity, Rubrik, and raised hundreds of millions of dollars, and it was all about simplicity... >> Yup. >> And they, each of those companies, as I'm sure Veritas and Dell EMC, and Commvault. They all have Cloud plays, right, so I'm still trying to understand what's different about Clumio. It sounds like it's Pure SaaS, that's a different.. I mean you've mentioned cost a few times. Maybe add some color to that. >> They basically done, what they've done they've taken what Rubrik has done. So I'll back up to when I first look at Rubrik. Basically, the phone call that I got was "Hey man, I'm telling you this is like totally disruptive and it's going to blow you away." And I'm like "Dude. It's backups. You're not going to blow my mind. Give me a break." And he's like, "Just give me a chance." And I was like, "All right, all right. Come in and blow my mind." And literally I was like man, why didn't I think of this. >> It blew your mind. >> It blew my mind. (laughter) And I was like literally like... You put a web interface on top of the entire thing and you basically have to do nothing. It does all the indexing. It's like a search. If I want to search for a file, I just simply type the name of the file like I would in Google, and it just searches across. I don't have to know where it exists. I just need to know that it's there. And basically, what Clumio has done, they've just taken that and just put it into the Cloud. They've done this similar thing: they index all of your VMs, and then if I need to restore a file or search for something, I just type the name of the file and it says here's all of the hits that I got, what do you want to restore? You know, where as, I remember back in the day, or more like two years ago, if you needed to restore something, you kind of, okay, where was it? What was the location? What was the exact path? And you got to go D drive, and this folder and this folder. There's none of that anymore even. It's just they've even taken the work out of that so you don't even need... the same reason we went with Pure is you don't need a storage admin and you don't really need a backup admin, per se. You don't need a person spending a lot of time, or devoting a lot of time to the process. It just works. You don't need a babysitter is what it comes down to. So where as, you have one of these legacy type storage arrays or backup systems, you have to babysit it. Nobody has time to babysit that. >> So they've abstracted all of that complexity away and it's going to be interesting to see how the industry responds. It's like the NFL, this industry is a copycat industry, and so at the same time they have a big install base. And people don't generally like to migrate, right, off of something to something else. >> So here's, so what I'll say to that is, and that part stinks, no one likes to migrate off of anything but you're not really migrating off of anything. You don't really have to do much. You just pop something in, you just pop an appliance in, and it really takes care of the rest, like even with Rubrik and Clumio, once you pop that appliance in your environment, hardware or virtual, it integrates integrating into your vCenter environment and it knows what's in there and just asks you, "Hey, which of these do you want to back up; What kind of policy do you want on; how often do you want to backup?" And you just check a box, check boxes. >> So Clumio is not physical hardware? >> No, it's virtual. >> Virtual appliance. >> I think it's like does the management on-prem, it's kind of like a data mover of sorts. >> Today, it's just narrow, right? It's VMware on AWS. >> Correct. >> Presumably there's a road map there. >> I believe there's a road map for my understanding. I would have to think so. I'm not, I'm kind of Cloud agnostic as far as who the player is. Whether it's AWS, Azure, or TCP. But I have colleagues who, they're an Azure shop and that's what we do. And I get that, and so I would imagine, I understand that they probably have Azure and TCP on the road map. >> Well they raised a bunch of dough so I'm sure they've got a road map. >> They've got to do something with it, right. (jovial laughter) Because the backup is so simple, so there's not a lot of engineering. >> Okay. So you don't have a dedicated storage admin or backup admin. >> No. >> Did you used to? >> Before I got there, there was no SAN actually, so there was no storage, but yes, there was a lot of time spent on the backup piece. Managing the backups. Just monitoring it, make sure things were... a lot of time devoted to that. Now there's not a lot of time spent on that. >> And was it qualified people doing it or was it lawyers and paralegals doing the backup? >> Definitely lawyers. (jovial laughter) So yeah, it was our sys-admins. Now they worry about other stuff that's important. >> What do they worry about? How have you shifted that resource? >> A lot of our focus now is moving to exchange in the Cloud. Office 365. So there's quite a bit of work that goes into that, especially given our, some integrations that we have with our case management software and all that. So there's a lot time being devoted to that right now. So our plan is to move next year. >> Okay. So a lot of tactical stuff that you have to get done. >> Yup. >> Last question. I always love to ask this. Things that vendors do that drive you crazy, that you want to tell them "stop doing this?" >> There is not, everyone has a solution for something, and not everybody needs that solution for your one niche. I mean, you go to some of these conferences now and there's billions of vendors, well not billions, but there's just dozens and dozens of vendors and it's almost like some of them are just kind of monetizing that one little thing that I don't really need. So, backups. I need Cloud backups. Storage. I need storage. Outside of that, there's just... and the best way to put it is that I've talked to some colleagues and they're just going through what we like to call vendor fatigue. It's just continuous. It's just all of the time. Someone always has a solution for something. It's not that I don't want anybody to do something, but your solutions are just not for everybody. And it just doesn't work. >> Well the thing is that you're getting pitched all the time and you're experienced. So look at, tell me what it is, what it does, what it costs, and give me five minutes and I'll tell you if it fits my business or not. If it does, I'm going to want to know more. If it doesn't, hey, respect my time. >> Yeah. Usually it's for me, I'm approaching them, I'm approaching a vendor for a solution, not the other way around. If you're approaching me, I'm probably, yeah, I don't have time to answer every call or email. I try to. But usually it's me saying, "hey, we need something for this." And then every once in a while you'll get a Rubrik or Clumio or a Pure come around and well that looks cool. >> Now, is that going to blow your mind? >> Yeah, yeah. >> Yeah, sure. >> But then you find out. >> If it doesn't, then I owe you dinner. All right, all right. >> Then they blow your mind. And that happens. Remember, I'm not saying that doesn't happen. It's just very rare. >> Well a big part of this is that so much venture capital has poured into the tech business in the last ten years. And what do they do with that VC: they promote. They hire sales people. >> Yup. >> They hire go to market so they're under a lot of pressure and are churning through those guys. So they're calling guys like you, trying to get you in a headlock to buy something. It sounds like sometimes it's counter-productive. >> Yeah, I get it, and that's their job that they have to do. I have a policy, I try to answer every email, at least, "I can't" or "I'm not interested." At least that much. I try not to ignore folks, but sometimes it just doesn't work out. >> Good, well thank you for sharing all that insight, Jason. It's great to have you back on. >> Yeah, thank you. >> All right, welcome. All right, thank you for watching everybody. This is Dave Vellante from the CUBE. See you next time. (upbeat music)
SUMMARY :
It's the CUBE. Good to see you again, Jason. You know, I think you said 400 plus attorneys, And I said the first thing we need to do You don't have to call the system admin to handle that. and you had mentioned earlier in the segment, and we use their replication technology and snap-shotting it means a lot of things to a lot of folks, And you're also, you put stuff in the Cloud. and look in the future to put, to replicate to the Cloud, So you've got a VMware running on AWS. And why Clumio and not Rubrik if you are a Rubrik shop? so you don't even need to have agents on the servers. and you just let it do it's thing. I mean you look at the history of SaaS. it's still, depending on what you want to do, I mean, Clumio, what they have done has just taken it to the Enterprise and they've taken all the complexity out of, you know, It just feels like recently you were Cohesity, Rubrik, Maybe add some color to that. and it's going to blow you away." the same reason we went with Pure is you don't need and it's going to be interesting and so at the same time they have a big install base. and it really takes care of the rest, it's kind of like a data mover of sorts. Today, it's just narrow, right? And I get that, and so I would imagine, I understand so I'm sure they've got a road map. They've got to do something with it, right. a lot of time devoted to that. So yeah, it was our sys-admins. So there's a lot time being devoted to that right now. So a lot of tactical stuff that you have to get done. that you want to tell them "stop doing this?" I mean, you go to some of these conferences now and I'll tell you if it fits my business or not. I don't have time to answer every call or email. If it doesn't, then I owe you dinner. And that happens. And what do they do with that VC: trying to get you in a headlock to buy something. Yeah, I get it, and that's their job that they have to do. It's great to have you back on. All right, thank you for watching everybody.
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Geoff Tudor, Panzura | VMworld 2019
>> Announcer: Live from San Francisco, celebrating 10 years of high tech coverage, it's theCUBE, covering VMworld 2019. Brought to you by VMware and its ecosystem partners. >> Welcome back, this is theCUBE at VMworld 2019. I'm Stu Miniman, my cohost is John Troyer. It's our 10th year at the show, we've been going three days, wall to wall, on two sets and really happy to welcome to the program, a first time guest, Geoff Tudor is the vice president, general manager of Vision.AI, inside Panzura. Thanks so much for joining us. >> Yes, you best suit things John. >> All right, so, we've known Panzura for quite a number of years, the founder of the company's someone we've talked to a bit. I believe this is the first time we've talked about Vision.ai, so maybe set the table with us, of Panzura Today, and the value of the sharing app. >> Sure, absolutely, so, Panzura is known predominantly for its file services, of which we can provide a global collaborative name space, across multiple different locations. So, entities that are in the design, engineering, manufacturing, anything where you're working with a lot of distributed groups that need access to the same kind of working set files, and big data files have been using Panzura for file services for a number of years. We're in 33 countries, 7,000 deployments, and largely in the Fortune 100. And that's kind of where we started to see that the growth of data is not only in user-generated content like PowerPoints or data-based backups, but it's the machine-generated data, and that's what brought us to Vision.ai. >> Okay, so great. The layout, that was an internally created product. How long has it been available, what's the key IP in there that differentiates from others in the marketplace? >> So, great question. Well, the thing with machine-generated data is there's a lot of it, right? And as you know, it's growing at 60% compounding growth rate, all these great statistics, but in order to drive value of machine data, especially when you're looking at ML and AI, the larger the data set, the larger the training data set, the better the prediction models, and one of the problems with today's storage platforms for machine data, is that you're taking data, you're indexing it, then you're putting it on Flash, which is a phenomenal storage platform, but if you're looking for petabytes of Flash for just retaining a couple months worth of data, it becomes very expensive, very fast so a couple of years ago, we took some of the core IP that we had and creating file to object mapping, and said, look, let's build a new cloud native architecture to manage cloud native digital machine-generated data, and be able to transfer that not only for the block storage to put in the object storage. So we created something called VBOS, Vision Block Object Storage, that allows us to take, index this data, and then write it to object but still, while it's an object, have it still searchable, and that really unlocks a value of these very large data sets, so you no longer have to push this off on a tape, or push it off into object storage where it's no longer available, it sits in object storage, but it's always on, it's always available. >> And is this a software offering, does it sit in my bucket somewhere, or does it sit in yours, and then actually are we, machine-generated data, that's a pretty wide term. Are we talking log files, or? >> Well, certainly log files is a core starting point because that's something everyone here at VMWorld, you know, has in common, right? As our systems and records are creating and running virtual machines, it's generating digital data about who accessed what, when, where, when and how, for IP address security information, dashboards, et cetera. So, we've created this as a service because, in a multicloud world, you need one platform where you can ingest these data feeds and these log feeds, and then store that and search it. People have been generating and deploying on-site log files for some time, but we've seen a large interest among our customer base, in a hosted service that can securely store and make their logs accessible. >> All right, Geoff, bring us inside a customer. What is some of the typical use cases, outcomes, that customers, if you have any example that might illustrate it, I'd love that. >> Sure, so we'll take a customer that is in the publishing business and as you know, in the publishing busines, we were going from paper into digital right? So it's just digital transformation and as their industry changed, they became now a web hoster, so the sites and their papers that used to advertise and their classifieds and by-print ads, they're now managing their digital experience, well, as they were doing that, they came into a situation where some of their sites were having unpredictable performance lows, and they're just sophisticated enough to have one IT person managing, you know, 50 different, to about 50 different servers, virtual machines, running these, hosting these sites. So they needed help, like is there a platform that can come help me create dashboards so I can visualize this log data that came in to us so our partner, one of our key partners here is phoenixNAP at the show, and Intel's demonstrating our Octane Accelerated Technology, so we went into this particular customer, onboarded him in five minutes, created the dashboards for him, and now their logs are coming in a number of gigabytes per day, and that can visualize and find out any points of their operations that are creating problems and slow access time for their customers. >> You know, I love the storage data aspect of it, right? The searchable object store sounds very neat, I bet there's some very cool computer science there, storage and data geeks love that. It's also got AI in the name, and we talked about ML and AI, so where does that come into the picture? >> Absolutely, sir, great question. The AI and ML aspect of this is because as you get primarily the large data set sizes, then you can start putting machine generated algorithms on top of it, right, so creating large data stores, and then the first machine generated analytics that we've run on top of it, are things such as storage prediction costs, it's actually one where we've saved one of our customers in financial services, tens of thousands of dollars a month, because we can look at their bucket, their bucket sizes and the access times to their S3 buckets and say look, you know, you're actually not accessing it. You can drop it down in the infrequent access and you're not going to get a higher bill, so we can run these analytics for them, provide that data to them. >> Geoff, we're here at VMWorld. >> Yes. >> VMworld's talking a lot about multicloud, and microservices, cloud native, VMware cloud pieces, help us understand the intersection between what you're doing, and how that ties into VMware and their customers. >> Absolutely, well, in a multicloud world, VMware is obviously one very important component of it. But there's also components that are non-Vsphere based, right, and so, we have to be cognizant of this, and need a platform that can support any data feed from any data source, so that's certainly one of them. But number two, as you mention it, microservice. Traditional log platforms or machine data platforms such as Elastix, or Archer Splunk or things like that, is where you go and you create your architecture, and your infrastructure, and you manage that infrastructure as you're putting that data into it so it puts operational burden on the customer to go manage all this. In our view of the world, it needs to be completely serverless. You need to be able to consume machine data, log data, as a microservice in a complete service mythology, so you send your data into this URL, it goes into your bucket, it's encrypted, it's dropped into your object service where it's searchable. >> Yeah, it's funny, I've been looking at the serverless space for a couple of years now, functions, really interesting stuff, Kelsey Hightower actually put out, he said, isn't most of networking serverless by definition? Maybe just clarify that for us. >> Yeah, so serverless is just like the cloud. It's just somebody else's data center, okay? >> I actually have the T-shirt for serverless, it updates that there is no cloud, it's a computer, it's just a microservice that you pay a little bit for when you need it, things like that. >> Right, when you need it, but really, it gets into if I want to spin up elastic searches, talk about that, because that is one of the key workloads that's running in our platform, when you talk about elastic search service, if you want to spin that up, you need to go literally spin up virtual machines, assign block storage to those virtual machines, and hope that you assign enough storage for your data ingestion, otherwise your performance is going to go down, your data is going to become blocked, then you're going to need to assign storage. So, you're still managing stuff, even though it's in the cloud, in our world, we're kind of trying to turn machine generated data and democratize it into simple as a Gmail account right? I create, I request a microservice endpoint, then you write to that endpoint. Now, of course, we're managing servers, and we're managing clusters and virtual machines, and all that funness, but it's transparent to you, and most importantly, you're not hit with any cost for the infrastructure. You're only charged for what you're consuming, and that means it's a complete consumable base bottle from that standpoint, which saves customers a lot money from otherwise having to buy and host a lot of infrastructure. >> So, Geoff, you have a big presence here at the show, A nice booth, I hope it's been a good week, I'm curious about what you thought the energy was, I think you all had an announcement, talk a little about that and how that works with the ecosystem in the audience here. >> Yeah, we actually have two announcements, and let's take the first from the file services, because from our file service platform, we're announcing Vsense certification, which is coming in the fall, we've gone through that process, so that anywhere you're running VMware, on any of the cloud providers on top of SAN, vSAN, you now have a file services platform on top of that that can expand beyond just your NVMe, and also leverage that object storage for this kind of infinite filer, if you will, for that, but the other announcement we have is the log analytics service. >> All right, yeah, tell us a little bit about customer meetings you're having. What are the things that are bringing customers to you, is there a certain thing that, you know, when you hear it, you're like ah, this is a perfect Panzura customer. >> Well, yeah, certainly, I would think that any data and storage is just a universal problem, and people can't get enough of it, and ultimately they want to get out of the business of managing storage a lot, in this case so in that particular instance, being able to offer them a software defined file system platform for our traditional filer environment, is something that's going to, it's just a evergreen forest, right, it's going to continue to grow, you know, the performance of file and flash at the price of object, that's a pretty clear value proposition. In the machine generated data analytics space with Vision.ai, it is how do I make sense of my data? I need to take all of these data streams, and actually put some intelligence on it, and create alerts, visualize this data, so our big proposition here is five minutes to visualize your data, and that resonates. I can walk these customers that are traditionally having to go build their own log service environments, and I'm saying here, let me onboard you. We can actually start sending their data up and having visualizations and alerts in five minutes, and that's revolutionary to them, right? The simplicity of it is key, and I think that's making IT simple to consume and democratizing is something we're focused on doing. >> Geoff, last thing I have, tell us a little bit about what we should expect going forward. Obviously, the AI and ML stuff is continuing to grow, what should customers be looking for from Panzura in the near future? >> No matter how sophisticated a customer in an enterprise is, they don't have enough smart people, right? And data scientists are very expensive, and they're very scarce so what we're doing and focused on doing and we will be doing more of, is we've built a marketplace, a marketplace where data applications, data analytics applications, can be created by the community, can be published into and be consumed by an enterprise, so that they have their account, they add in this application, they can immediately start utilizing and experiencing and unlocking the power of their data. >> Geoff Tudor, really appreciate the update on Panzura. Congrats on the progress of Vision.ai, and hope to catch up with you in the near future. >> Great, thanks so much, I look forward to next year. >> For John Troyer, I'm Stu Miniman, getting towards the end of our coverage from Vmworld 2019, but as always, thanks for watching theCUBE. (gentle music)
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Brought to you by VMware and its ecosystem partners. Welcome back, this is theCUBE at VMworld 2019. and the value of the sharing app. So, entities that are in the design, engineering, from others in the marketplace? for the block storage to put in the object storage. and then actually are we, multicloud world, you need one platform where you can that customers, if you have any example log data that came in to us so our partner, one of our It's also got AI in the name, and we talked about ML and AI, and say look, you know, you're actually not accessing it. help us understand the intersection between what you're burden on the customer to go manage all this. Yeah, it's funny, I've been looking at the serverless Yeah, so serverless is just like the cloud. it's just a microservice that you pay a little bit because that is one of the key workloads that's running ecosystem in the audience here. and let's take the first from the file services, that, you know, when you hear it, you're like right, it's going to continue to grow, you know, Obviously, the AI and ML stuff is continuing to grow, the power of their data. and hope to catch up with you in the near future. the end of our coverage from Vmworld 2019,
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Muddu Sudhakar, Investor and Entrepenuer | CUBEConversation, July 2019
>> from our studios in the heart of Silicon Valley, Palo Alto, California It is a cute conversation. >> Welcome to this cube competition here at the Palo Alto Cube Studios. I'm John for a host of the Cube. Were here a special guests to keep alumni investor An entrepreneur who do Sudhakar, would you Good to see you again, John. Always a pleasure. You've been on as an entrepreneur, founder. As an investor, you're always out. Scour in the Valley was a great conversation. I want to get your thoughts as kind of a guest analyst on this segment around the state of the Union for Enterprise Tech. As you know, we covering the price tag. We got all the top enterprise B to B events. The world has changed and get reinvent coming up. We got VM World before that. The two big shows, too to cap out this year got sprung a variety of other events as well. So a lot of action cloud now is pretty much a done deal. Everyone's validating it. Micro cells gaining share a lot of growth areas around cloud that's been enable I want to get your thoughts first. Question is what are the top growth sectors in the enterprise that you're seeing >> papers. Thank you for having me. It's always a pleasure talking to you over the years. You and me have done this so many times. I'm learning a lot from you. So thank you. You are so yeah, I think Let's dig into the cloud side and in general market. So I think that there are 34 areas that I see a lot that's happening a lot. Cloud is still growing, a lot 100% are more growth and cloud and dog breeders. And what is the second? I see, a lot of I T services are close services. This includes service management. The areas that service now isn't They're >> still my ops was Maybe >> they opt in that category. E I said With management, the gutter is coming with the new canticle a service management. So they're replacing idea some with a different. So that's growing 800% as a category tourist. RP according to again, the industry analysts have seen that it's going at 65 to 70% so these three areas are going a lot in the last one that I see a lot of user experience. Can you build? It's like it's a 20,000,000,000 market cap, something. So if you let it out, it's a cloud service Management services RP user experience cos these are the four areas I see a lot dating all the oxygen rest. Everybody is like the bread crumbs. >> Okay, and why do you think the growth in our P A. So how's the hype? Is it really what? What is going on in our pee, In your opinion, >> on the rumors I'm hearing or there is some companies are already 1,000,000,000 revenue run great wise. That's a lot in our piece. So it's not really a hype that really so that if you look and below that, what's happening is I'd be a Companies are automating automation. The key for here is if I can improve the user experience and also automate things. RPS started doing screen scraping right in their leaders, looking at any reservations supply chain any workflow automation. So every company is so complex. Now somebody has to automate the workflow. How can you do this with less number of people, less number, resources, and improve the productivity >> coming? R P A. Is you know, robotic process automation is what it stands for, but ultimately it's software automation. I mean, it's software meets cloud meets automation. It seems to be the big thing. That's also where a I can play a part. Your take on the A I market right now. Obviously, Cloud and A I are probably the two biggest I think category people tend to talk about cloud and a eyes kind of a big kind of territories. RPG could fall under a little bit of bulls, but what you take on a guy, >> Yeah, so I think if you look at our pier, I actually call the traditional appears to be historical legacy. Wonders and R P companies are doing a good job to transform themselves to the next level, right? But our pianist Rocky I score. It's no longer the screen skipping tradition, making the workflow understanding. So there are new technology called conversational Rp. There's actually a separate market. Guys been critical conversation within a Can I talk to in a dialogue manner like what you experienced Instagram are what using what's up our dialogue flow? How can I make it? A conversational RPS is a new secretary is evolving it, but our becomes have done a good job. They leave all their going out. A >> lot has been has great success. We've been covering them like a blanket on a single cube. Um, I got it. I got to get your take on how this all comes into the next generation modern era because, um, you know, we're both been around the block. We've seen the waves of innovation. The modern error of clouds certainly cloud one Dato Amazon. Now Microsoft has your phone. Google anywhere else really goes. Dev Ops, The devil's movement cloud native amazing, create a lot of value continues to do well, but now there's a big culture on cloud 2.0, what is your definition of cloud two point? Oh, how do you see Cloud 2.0, evolving. But >> I like the name close to party. I think it's your third. It is going to continue as a trained. So look, throw two point with eyes. I don't know what it will be, but I can tell you what it should be and what it can have. Some other things that should do in the cloud is cloud is still very much gun to human beings. Lot of develops people. Lot of human being The next addition to a daughter should have things done programmatically I don't need tens of thousands off Assad ease and develops people. So back to your air, upside and everything. Some of those things should become close to become proactive. I don't want to wait until Amazon. Easter too is done. If I'm paying him is on this money. Amazon should be notifying me when my service is going to be done. The subsidy eaters They operated Chlo Trail Cloudwatch Exeter. But they need to take it to a notch level. But Amazon Azure. >> So making the experience of deploying, running and building APS scalable. Actually, that's scales with Clavet. Programmable kind of brings in the RPI a mean making a boat through automation edge of the network is also interesting. Comes up a lot like Okay, how do you deal with networking? Amazons Done computing storage and meet amazing. Well, cloud and networking has been built in, I guess to me, the trend of networking kicks in big because now it's like, OK, if you have no perimeter, you have a service area with I o t. >> There's nothing that >> cloud to point. It has to address riel time programming ability. Things like kubernetes continues to rise. You're gonna need to have service has taken up and down automatically know humans. So this >> is about people keep on fur cloak. What should be done before the human in the to rate still done. It develops. People are still using terror from lot of scripting. Lot of manual. Can you automata? That's one angle The second angle I see in cloud 2.0 is if you step back and say What, exactly? The intrinsic properties of Claude Majors. It's the work floor. It's automation, but it's also able to do it. Pro, actually. So what I don't have to raise if I'm playing club renders this much money. Tell me what outrageous are happening. Don't wait until outage happens. Can you predict voted? Yes, they have the capability to women. It should be Probably steal it. No, not 100%. So I want to know what age prediction. I wonder what service are going down. Are notified the user's that will become a a common denominator and solutions will be start providing, even though you see small startups doing this. Eventually they become features all these companies, and they'll get absorbed by the I called his aircraft carriers. You have Masson agile DCP. They're going to absorb all this, a ups to the point that provide that as the functionality. >> Yeah, let's get the consolidation in second. I want to get your thoughts on the cloud to point because we really getting at is that there's a lot of white space opportunity coming in. So I gotta ask you to start up. Question as you look at your investor, prolific investor in start ups. Also, you're an entrepreneur yourself. What >> is? >> They have opportunities out there because we'll get into the big the big whales Amazon, who were building and winning at scale. So embarrassed entry or higher every day, even though it's open sources, They're Amazons, betting on open source. Big time. We had John Thompson talk about that. That was excessive. Something Nutella. And so what? What if I was a printer out there? Would what do I do? I mean, is there Is there any real territory that I could create a base camp on and make money? >> That's plenty. So there's plenty of white faces to create. Look, first of all your look at what's catering, look at what's happening. IBM is auto business in service management, CSL itself to Broadcom. BMC is sold twice to private companies. Even the CEO got has left our war It is. Then you have to be soldiers of the Micro Focus. The only company that's left is so it's not so in that area, you can create plenty of good opportunities. That's a big weight. >> Sensors now just had a bad quarter. So actually, clarity will >> eventually they're gonna enough companies to go in that space. That play that's based can support 23 opportunities so I can see a publicly traded company in service. No space in next five years. My production is they'll be under company will go a p o in the service management space. Same things would happen. Rp, Rp vendors won't get acquired A little cleared enough work for automation. They become the next day because of the good. I can see a next publicly traded company. What happened in the 80 operations? Patriotism Probably. Computer company Pedro is doing really well. Watch it later. Don't. They're going to go public next. So that area also, you see plenty of open record companies in a UPS. >> So this is again back to the growth areas. Cloud hard to compete on Public Cloud. Yes, the big guys are out there. There's a cloud enablers, the people who don't have the clouds. So h p tried to do a cloud hp They had to come out, they'll try to cloud couldn't do It s a P technically is out there with a cloud. They're trying to be multi cloud. So you have a series of people who made it an oracle still on the fence. They still technically got a cloud, but it's really more Oracle and Oracle. So they're kind of stuck in the middle between the cloud and able nervous. The Cloud player. If you're not a cloud player large enterprise, what is the strategy? Because you got HP, IBM, Cisco and Dell. >> So I don't know. You didn't include its sales force in that If I'm Salesforce, I want sales force to get in. They have a sales cloud marketing cloud commerce code. Mark is not doing anything in the area of fighting clothes. They cannot go from 100,000,000,000 toe, half a trillion trillion market cap. Told I D. They have to embrace that and that's 100% growth area. You know, people get into this game at some point. It'll be is already hard and 50,000,000,000 market cap. Then that leaves. What is this going to do? Cisco has been buying more security software assets, but they don't wanna be a public company, their hybrid club. But they have to figure out How can they become an arms dealer in escape and by ruining different properties off close services? And that's gonna happen. And I've been really good job by acquiring Red Heart. So I think some place really figuring out this what is happening. But they have to get in the gaming club they have to do. Other service management have begun and are here. They have to get experience. None of these guys have experienced in this day and age that you killed and who are joining the workforce. They care for Airbnb naked for we work. They care for uber. They care for Netflix. It is not betting unders. So if I'm on the border, Francisco, I'm not talking about experience That's a problem to me. Hey, tree boredom is not talking about that. That's what if I'm I know Mark is on the board. Paramount reason. But Mark is investing in all the slack. Cos then why is it we are doing it either hit special? Get a separate board member. They should get somebody else. >> Why? He wouldn't tell. You have to move. Maybe. I don't know. We don't talk about injuries about that. But I want to get back to this experience thing because experience has become the new expectation. Yes, that's been kind of a design principle kind of ethos. Okay, so let's take that. The next little younger generation, they're consuming Airbnb. They're using the serious like their news and little chunks be built a video service for that. So things are changing. What is? I tease virgin as the consumption is a product issue. So how does I t cater to these new experience? What are some of those experiences? I >> think all of them. But I think I d for Social Kedrick, every property, every product should figure out how to offer to the young dreamers how they were contributed offer to the businesses on the B two baby to see. So the eye has to think every product or not. Should I start thinking about how my user should consume this and how should out for new experiences and how they want to see this in a new way, right? It's not in the same the same computer networking. How can a deluded proactively How can a dealer to a point where people can consume it and make other medications so darn edition making? That's where the air comes in. Don't wait for me toe. Ask the question. Suggest it's like Gmail auto complete. Every future should be thinking through problem. Still, what can I do to improve the experience that changes the product? Management's on? And that's what I'm looking at, companies who are thinking like that connection and see Adam Connection security. But that has to happen in the product. >> I was mentioning the people who didn't have clouds HP, IBM, Cisco and Dell you through sales force in there, I kind of would think sales were six, which is technically a cloud. They were cloud before cloud was even cloud. They built basically oracle for the cloud that became sales force. But you mentioned service now. Sales force. You got adobe, You got work day. These are application clouds. So they're not public clouds per se they get Amazon Web service is, you know, at Adobe runs on AWS, right? A lot of other people do. Microsoft has their own cloud, but they also have applications as well. Office 3 65 So what if some of these niche cloud these application clouds have to do differently? Because if you think about sales force, you mentioned a good point. Why isn't sales were doing more? People generally don't like Salesforce. You think that it's more of a lock inspect lesson with a wow. They've done really innovative things. I mean, I don't People don't really tend to talk about sales force in the same breath as innovation. They talk about Well, we run sales for us. We hate it or we use it and they never really break into these other markets. What's your take on them? >> I think Mark has done a good job to order. Yes, acquiring very cos it has to start from the top and at the market. His management team should say, I want to get in a new space. He got in tow. Commerce. Claudia got into marketing. He has to know, decide to get into idea or not. Once he comes out, he's really taken because today, science. What is below the market cap? Com Part of it'll be all right. If I am sales force, I need to go back down. Should I go after service? No. Industry should go after entire 80 services industry. Yes or no, But they have to make a suggestion. Something with Toby Toby is not gonna be any slower. They will get into. I decide. They're already doing the eyesight and experience. They're king of experience. Their king off what they're doing. Marketing site. They will expand. Writing. >> What does something We'll just launched a platform. Yes, that's right. The former executive from IBM. That's an interesting direction. They all have these platforms. Okay, so I got together to the Microsoft Amazon, Um, Google, the big clouds and then everybody else. A lot of discussion around consolidation. A lot of people say that the recession's coming next year. I doubt that. No, nos. The consolidation continues to happen. You can almost predict that. But where do you see the consolidation of you got some growth areas as you laid out cloud I t service is our p a experience based off where looks like where's the consolidation happening? If growth is happening, they're words to tell. >> It was happening. Really Like I see a lot in cyber security. I'm in Costa Rica, live in public. You have the scaler, the whole bunch of companies. So the next level of cos you always saw Sisko Bart, do your security followed has been buying aggressively companies. So secret is already going to a lot of consolidation. You're not seeing other people taking it, but in the I T services industry, you'll start seeing that you're already seeing that in the community space. That game is pretty much over right. Even the ember barred companies, even Net are barred companies and the currency. So I think console is always going to happen. People are picking up the right time. It's happening across the board. It's a great time to be an entrepreneur creator value. They come this public. So it's like I think it's cannot anymore very time. Look to your point where the decision happens or not. Nobody can predict. But if a chance now, it's best time to raise money. Build a company. >> Well, we do. I think the analysis, at least from my perspective, is looking at all the events we go to is the same theme comes up over and over. And Andy Jassy this heat of a tigress always talks about Old Garden new Guard. I think there's two sides of the streets developing old way in a new way, and I think the modern architect of the modern era of computer industry is coming, and it looks a lot different than it. Waas. So I think the consolidate is happening on those companies that didn't make the right bets, either technically or business model wise, for they took on too much technical debt and could not convert over to the cloud world or these really robust software environment. So I think consolidations from just just the passing of holder >> seems pretty set up for a member of the first men. First Main Computing was called mainframe Era, then, with clients Herrera and Kim, the club sodas 6 2009 13 years old, the new Errol called. Whatever the name, it will be something with a n mission in India that things would be so automated. That's what we have new area of computing, So that's I would like to see. So that's a new trick, this vendetta near turn. So even though we go through this >> chance all software software sales data 11. Yeah, it's interesting. And I think the opportunity, for starters is to build a new brands. His new branch would come out. Let's take an example of a company that but after our old incumbent space dying market share not not very attractive from a VC standpoint. From market space standpoint, Zoom Zoom went after Web conferencing, and they took on WebEx and portability. And they did it with a very simple formula. Be fast, be cloud native and go after that big market and just beat them on speed and simple >> experience. They give your greatest experience just on the Web, conferencing it and better than sky better than their backs better than anybody else in that market. Paid them with reward. Thanks, Vic. He had a good >> guy and he's very focused. He used clouds. Scale took the value proposition of WebEx. Get rid of all the other stuff brought its simple to video conference. And Dr Mantra is one >> happening. The A applying to air for 87 management. A ops A customer surveys. >> So this is what our Spurs could do. They can target big markets debt and go directly at either a specific differentiation. Whether it's experience or just a better mouse trap in this case could win, >> right? And one more thing we didn't talk about is where their underpants go after is the area number. Many of these abs are still enterprise abs. Nobody really focused on moving this enterprise after the club. Hollis Clubbers are still struggling with the thing. How can I move my workload number 10%. We're closing the club 90% still on track. So somebody needs to figure out how to migrate these clouds to the cloud really seamlessly. The Alps are gonna be born in the cloud club near the apse. So how do you address truckload in here? So there's enough opportunity to go after enterprise applications clouded your application. Yeah, >> I mean, I do buy the argument that they will still be on premises activity, but to your point will be stealing massive migration to the cloud either sunsetting absent being born the cloud or moving them over on Prem All in >> all the desert I keep telling the entree and follow the money. When there is a thing you look for it Is there a big market? Are people catering there? If people are dying and the old guard is there to your point and is that the new are you? God will happen. And if you can bet on the new guard in your experience, market will reward you. >> Where is the money? Follow the money. Worse. What do we follow? Show me where it is. Tell me where it is >> That all of the clothes, What is the big I mean, if you're not >> making money in the club for the cloud, you are a fool right now. If there any company on making out making in the club as a CEO, a board member, you need to think through it. Second automation whether you go r p a IittIe automation here to make money on, said his management. Whether it's from customer service to support the operation, you got to take the car. Start off it if you are Jesse ever today and you're not making birds that cementing. I see it mostly is that still don't want to take it back. They want to build empires. The message to see what's right, Nice. Either you do it or get out. Get the job to somebody that >> I hold a lot of sea cells and prayer. Preparing for reinforce Amazon's new security cloud security conference and overwhelmingly response from the sea. So's chief security officer is we are building stacks internally. When I asked him about multi cloud, you know what they said? Multi cloud is B s. I said, Why? Because Well, we have a secondary cloud, but I don't want to fork my development team. I want to keep my people focused on one cloud. It's Amazon. Go Amazon. It's azure. We stay with Azure. I don't wanna have three development teams. So this a trend to keep the stack building internally. That means they're investing in building their own text. Axe your thoughts on that >> look, I mean, that's again. There's no one size fits all. There will be some CEOs who want to have three different silos. Some people have a hard, gentle stack like I've seen companies. Right now. They write, the court wants it, compiles, and it's got an altar cloth. That's a new irritability you're not. We locate a stack for each of them. You're right. The court order to users and NATO service is but using the same court base. That's the whole The new startups are building it. If somebody's writing it like this, that's all we have. Thing is the CEO. So there's that. The news he always have to think through. How can you do? One court works on our clothes? >> Great. You do. Thank you for coming on again. Always great to get your commentary. I learned a lot from you as well. Appreciate it. I gotta ask the final question as you go around the VC circles. You don't need to mention any names you can if you want, but I want to get a taste of the market size of rounds, Seed Round A and B. What are hot rounds? What sizes of Siri's am seeing? Maur? No. 10,000,000? 15,000,000? Siri's >> A. >> Um >> Siri's bees are always harder to get than Siri's. A seeds. I always kind of easier. What's your take on the hot rounds that are hot right now. And what's the sizes of the >> very good question? So I'm in the series the most easy one, right? Your concept. But the seed sizes went up from 200 K to know mostly drones are 1,000,000 2 1,000,000 Most city says no oneto $10,000,000. So if you're a citizen calmly, you're not getting 10 to 15. Something's wrong because that become the norm because there's more easy money. It also helps entrepreneurs. You don't have to look for money. See, this beast are becoming $2025 $5,000,000 pounds, Siri sees. If you don't raise a $50,000,000 then that means you're in good company. So the minimum amount of dries 50,000,000 and CDC Then after that, you're really looking for expansions. $100,000,000 except >> you have private equity or secondary mortgage >> keys, market valuations, all the rent. So I tell entrepreneurs when there is an opportunity, if you have something, you can command the price. So if you're doing a serious be a $20,000,000 you should be commanding $100,000,000.150,000,000 dollars, 2,000,000 evaluations right if you're not other guys are getting that you're giving too much of your company, so you need to think through all of that. >> So serious bees at 100,000,000 >> good companies are much higher than that. That'll be 1 52 100 And again, this is a buyer's market. The underpinnings market. So he says, more money in the cash. Good players they're putting. Whether you have 1,000,000 revenue of 5,000,000 revenue, 10,000,000 series is the most hardest, but its commanding good premium >> good time to be in our prayers were with bubble. Always burst when it's a bite, mark it on the >> big money. Always start a company >> when the market busts. That's always my philosophy. Voodoo. Thanks for coming. I appreciate your insight. Always as usual. Great stuff way Do Sudhakar here on the Q investor friend of the Cube Entrepreneur, I'm John for your Thanks >> for watching. Thank you.
SUMMARY :
from our studios in the heart of Silicon Valley, Palo Alto, I'm John for a host of the Cube. It's always a pleasure talking to you over the years. E I said With management, the gutter is coming with the new canticle a service What is going on in our pee, In your opinion, The key for here is if I can improve the user experience and also automate things. It seems to be the big thing. Yeah, so I think if you look at our pier, I actually call the traditional appears to be historical legacy. I got to get your take on how this all comes into the next generation modern I like the name close to party. I guess to me, the trend of networking kicks in big because now it's like, OK, if you have no perimeter, It has to address riel time programming ability. What should be done before the human in the to rate still done. So I gotta ask you to start up. So embarrassed entry or higher every day, even though it's open sources, IBM is auto business in service management, CSL itself to Broadcom. So actually, So that area also, you see plenty of open record companies in So this is again back to the growth areas. So if I'm on the border, Francisco, I'm not talking about experience That's a problem So how does I t cater to these new experience? So the eye has to think every product or not. I mean, I don't People don't really tend to talk about sales force in the same breath as innovation. I think Mark has done a good job to order. A lot of people say that the recession's coming next year. So the next level of cos you always saw Sisko Bart, So I think the consolidate is happening on Whatever the name, it will be something with a n mission in India that things would be so automated. And I think the opportunity, for starters is to build a new brands. They give your greatest experience just on the Web, conferencing it and better than Get rid of all the other stuff brought its simple to video conference. The A applying to air for 87 management. So this is what our Spurs could do. So there's enough opportunity to go after enterprise applications clouded your application. If people are dying and the old guard is there to your point and is that the new are you? Where is the money? Get the job to somebody that security conference and overwhelmingly response from the sea. Thing is the CEO. I gotta ask the final question as you go around the VC circles. Siri's bees are always harder to get than Siri's. So I'm in the series the most easy one, right? if you have something, you can command the price. So he says, more money in the cash. good time to be in our prayers were with bubble. Always start a company friend of the Cube Entrepreneur, I'm John for your Thanks for watching.
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Bobby Patrick, UiPath | CUBEConversation, July 2019
from the silicon angle media office in Boston Massachusetts it's the queue now here's your host stool minimun hi I'm Stu minimun and this is a special cube conversation from our Boston area studio I'm happy to welcome back to the program Bobbie Patrick who's the chief marketing officer of uipath Bobby great thank you sue thank you she's great to be here all right so Bobby you know we've known you for many years there were a couple of jobs you know you and I've talked at many the cloud shows over the year and especially companies that were at the lead of that wave they talked about cloud first right and so now you know not surprising at uipath who is one of the leaders in robotic process automation the tagline I'm hearing is automation first a uipath so a bunch of news a lot of updates we had the cube at uipath forward in Miami last year we're gonna have it back in Las Vegas so a lot of ground to cover but I guess set the stage for us you know our PA is might not be an acronym that comes off of everybody's tongue just yet but boy there's a lot of buzz in the marketplace companies growing like wildfire so you know give us kind of the dynamics to set things yeah absolutely I think you know people spent the last 5-10 years trying to go digital write digital transformation has been really hard it's largely been IT led and IT swamped and has a million things to do and along comes a technology that actually you know business users and business analysts and subject matter experts can use and and go digital quite quickly get real outcomes fast and and a complete payback on all the entire projects in less than six months or nine months it's kind of unheard of an IT and so you know our PA is now established itself now as as really the best path to digital going digital it's actually the best path to using AI as well that's coming together about quickly but I think what's what's if you step back in the zoom out a bit you know the cloud first era brought brought incredible agility to organizations right and the very beginning a cloud for your calls to do right you know IT was kind of against cloud right we're never gonna go out of our data center right we're never going to go off Siebel and sales to Salesforce all those kind of things right and but cloud the business talk cloud as a mechanism to drive fast agility and to you know drive new economics for the business and and so on well you know the cloud air is kind of behind us now and it's obvious right today the automation first era has a very similar view to it right it is about rapid agility mass productivity competitive complete company transformation and in that era we know we call it the automation first error so it's less a tagline for us we want our competitors to use it we want the market to use that we want our partners to use it we want to talk about this automation first error and we think it's a sea level conversation it's a board level conversation and it's it's gonna completely change the landscape of how companies work over the next 20 years yeah it definitely reminds me much about you know that stealth IT and then IT as we said IT needs to respond to this because if they don't the business will just go elsewhere so right ah absolutely this wave of automation it's something that we see in the you know so many aspects of the market intelligence and automation is something that we talked about for decades but is real today and in our industry there's no better proof point that something has reached a certain stage of the market then you know the venerable Gartner has come out with a Magic Quadrant first of all congratulations we're gonna thanks let the graphic and talk a little bit about it up here the Gartner Magic Quadrant uipath you know it is up in front yeah that's terrific it's uh I I think you know Gartner Magic Quadrant much like the Forester ways the Forester in the last two years has had several waves on the on our PA prior to that uh horses for sources and and in Everest and others had kind of uncovered and discovered our PA I think what the Gartner Magic Quadrant does is it is it is a one I think it's a great articulation of the state of the market today I think it's helpful to IT and to businesses to see and understand the market is legitimate its long-term several years ago many people said our PA was sort of a short-term it was a band-aid that's not the case at all RP is becoming a platform and and so we're excited because the quadrant really I think accurately shows the state you know we're obviously happy to be number one you know blue prism in at number two and obligation anywhere number three in the leaders quadrant I think the three of us you know really are the vast majority of the market there's a few other players in there that are traditional you know pegye sort of tries to have an RPA product but they're still focused on cloud I think and and the you know there's a number of other players that have kind focuses around certain parts of our PA like nice systems around attended but really the leader quadrant I think does does accurately show the the market yeah it reminds me of some of the software define products in traditional IT is that today relatively speaking the dollars are small compared to the overall IT but Gartner said this is the fastest software group of anything that it tracks and you know billions of dollars in it forecasted in kind of the next five years this is really important right because gardner size to the 890 million i think next year or this year foresters at one point one point nine billion you know will have twenty percent market share this year thirty thirty-five percent market share next year either way the numbers are accelerating and every time a forecast comes out they raise guidance and that's going to happen again this year because our PA is becoming more critical and core to enabling technologies like blockchain even and like Internet of Things and and nai obviously and so I think you're gonna see the Tam grow considerably but I think look it's the fastest growing market we're the fastest growing enterprise software company in history when we went from one to one hundred million arr in about twenty months you know no other company has done that we're considerably larger right now and but we say that you know kind of in a humble way as an example of it's a fact we actually put our numbers out even though we're a private company because we do want to show the market hey this is really excited exciting what's going on here we add eight new enterprise customers a day we have a to the fortune 10 as as customers today right we have companies grow and robots robots out to a hundred thousand employees right so it's it's it's very exciting what's going on here and the enthusiasm mean there's not many technologies to where employees show extreme excitement when they realize this robots will take this kind of mundane task from you and that I think that is just fantastic yeah it's definitely something I saw when I attended your conference I know some of the employees from previous jobs some that I've worked with at other vendors as well as the customers are all super excited in sharing their story let's get in you talked about you know that that customer growth obviously is one of the execution arms of Gartner if you've got revenue you've got customers you're executing there that completes this vision you know look like there there's still room for everybody in that space Gartner had some some ways that they think the market needs to mature in there but you know what are some of the key factors that led to UI performance you know so I think I think you know what did this come our companies done right and I you know our founder Daniel Dinah's is absolutely amazing is we built a company people love to work at our culture is is one where we've won a a dozens of awards from inc magazine compared ibly recently daniel Dinah's was voted by employees as a best work place for women right next to Satya Nadella right none of our competitors are anywhere on these cultural landscapes culture is extremely important we want to build a company that is is the epitome of the next generation of businesses right I think I think the next would be the product then we built a product that's open we built a product that is extensible with open api's we embed and best-of-breed components we don't build our stuff a lot of our competitors have proprietary components like proprietary AI or others no we're very open in architecture and we've made that product easily available through our community and that's that's been a big difference between us and our competitors communities not just a free download though communities how you embrace your your your your users how you how you give them you know whole experience training and they're willing to share their skills and best practices as well as as obviously access to software and then finally I think our customer success so one of the best things last years we've watched hundreds of customers begin to really scale we're talking hundreds thousands and even hundreds of thousands of robots right and as they go from in to HR and they work on robots to help with HR admin and HR recruiting right or they go into legal or over contact centers call centers are really popular right now a lot of our airline customers you know they really want to help improve the experience not only for their customers but their employees their employees don't want to be on a phone 25 minutes either to a disgruntled person but they have to check your employee goes and looks like 10 different systems sometimes to go solve a problem robots can do all that work and cut the entire call center experience down by 60% everybody benefits so we're seeing you know we're seeing you know again you know great company great product and an amazing customer scaling all right we always know Gartner does a very kind of point in time look at what they're doing you know you mentioned the kind of the open an environment there one of the things they were tracking is the ecosystem because obviously there's a lot of software's that you need to integrate with our software is always changing so how does the the technology deal with those changes you know we all would complain is like oh geez I went in Gmail and my interface looks totally different today than it did before how does that impact stuff so well you know what's changing is are there things in the last kind of six to twelve months that maybe the report doesn't catch or you know what should be one of the challenges with the report is that it took a long time to complete we started they started this I think it was last October so for us it's multiple versions ago right but we still had a great spot one of our competitors I think decided that you know they didn't like their at their result and hence MQ took a little longer than then it showed up so yes it's from a product perspective we've gone to look in a long way since since in October I think a number of things are important one is you know we embed AI into the product and use different components around helping with document understanding visual understanding conversational understanding and so there's a lot of advancements on the ability for a robot whose robots learn new skills is a phrase we often use for robot to do more and more you know it with every release that a lot of those can be you know our components or or our partners we have 700 companies today they're in our ecosystem right so maybe a natural image processing company like core AI right or or an AI ml company like element AI or sky mind right Dayna robot these are all amazing companies that have great algorithms but they don't have access to the data right well the customers data is flowing through our platform and in these automation so we've made it very easy to drag and drop AI you know it's a drag and drop in Watson for example to apply to an automation flowing through our platform right so you know with every release you know robots getting new skills we make the products easier easier to use we're making it easier from four more people who have even less technical skills to be able to automate almost Excel users will be able to automate with them within Excel with a new version that's coming up right so you know all axes you know we're a three thousand person company now right so we've got a lot of developers so you know all axes ease-of-use scalability they're all they're all growing fast ya want to unpack that what you just brought up there a little bit this is not necessarily IT rolling out these environments we know if it's gonna be fast and you know tied to the business oftentimes it will start on the business how is that dynamic working you know your customers that you've been with for a while you know how do they work through that dynamic there are four phases in the maturity of kind of an RPA program right the first phase is citizen development led it's often led within a business like within finance or with an HR with a call center the second phase IT gets involved in the CIO gets involved this is where they say okay I've got to govern this you know robots are like or like human workers they have to have credentials and and login and passwords and things so to manage them and and robots actually bring a lot of compliance and auditability right everything a robot does is tracked and stored and and so CIOs get involved in Phase two that's when they build out we call the ROC a robotic operations center right and this is where they scale you see hundreds of robots lots of automations and they're really building a pipeline to serve their company phase three is when the CEO gets involved this is where around our vision of a robot for every person this is when CEO the board begin to think about automation and its impact across the entire enterprise and then they kind of I would say the aspirational phase and which we see some today is what we call phase 4 which is the gigabyte economy these are where robots are working up and down a value chain and a supply chain supply chain shared amongst companies in a way that the entire chain benefits right and this is actually where we see some blockchain use cases coming in where blockchain becomes the immutable source of truth for the actions the robot does between a customer and say and say a manufacturer so those four phases that maturity model is absolutely critical but I think it's important to note in phase two you know serving IT providing a platform that they can that they know is secure that they can that has good auditing that that they can scale efficiently and effectively it's really important so we often say you know we're built for both business and for IT all right October you've got uipath or come to the Bellagio in Las Vegas give us a little bit of a you know sneak peek as to you know what people can be expecting when they come to your big of yeah for it's gonna be amazing this year and you know as you know we host events all around the world this year will host 23,000 people in our own uipath events which is absolutely incredible this will be our kind of flagship signature event where we will unveil a stream of new products we have made some acquisitions that we have not announced that are part of that we will be taking the platform in making it much more kind of easy to implement on one side the higher scalability on the other side and will show a lot of innovations around that we're gonna also show some disruption in some other markets our PA can really extend itself into other technologies and do other markets that exist today as a new way of doing things and so we're excited to unveil what I think will be some pretty strategic directions for for our PA and finally the real focus of this event will be about customer stories particularly customers that have scale we'll have about two dozen customers who will talk about how they've scaled their operations how they're adding you know they're doubling their automations every month hundreds or thousands of robots how they manage that how they deploy that how they market internally even how do they you know what are the challenges they have is how do i educate within my own company right one of my favorite stories last week on art weeks ago on linkedin was a CEO of SingTel out of singapore you know he put out a post showing a hackathon that they ran where and he said we're now a believer in a robot for every sink tell employee and the employee that won the hackathon had been there 46 years the robot saw the problem that drove her nuts every week of her career and she was thrilled so you know this is gonna be an event to celebrate also celebrate the community celebrate success celebrate automation yeah final question I have for you Bobby I love talking to CMOS about how technology is impacting your job so you know what's new about you know the digital transformation our PA automation first cloud first era for you know for CMO like yourself both so we have you know dozen robots in marketing I have my favorite one I think I did a post on this one my favorite one was I would wah I wake up every morning and I would go to my my device mobile I'd go look up Google Trends how are we doing you like go to alexa.com or similar web duck how would you answer competitors and I'd you know it's great take this take the screen look in there okay great we're doing great well that was ten minutes of my day every day well now we have a robot that does that every morning for me and it takes the data puts it into a Google sheet and I can track it over time right you know that's an easy example but we actually use robots in a much more serious way where we move data between different systems between eventbrite systems or between our CRM systems and our leads when we get leads that come in our robots actually take the lead based on the location and and and notify the right people in each each each region right so robots are you know kind of kind of running you know throughout how we operate it's a company we have our own rock our own robotic operations that are in our business we think about automations you know throughout our entire organization and and it's exciting we have interns this summer and there's a intern contest and they're building the robots and we have fun robots - robots that help a fantasy football right and if you forget to make your selections it will go fix it for you so you don't miss out you know perhaps on on moving a player it's not playing out so all kinds of you know fun with with robots whether it's marketing HR a little legal it's it's exciting all right well Bobby Patrick thanks so much for all the updates congratulations on the momentum the updates in the Gartner MQ and I know we look forward to you iPad forward in Las Vegas later thanks - all right as always check out the cube dotnet to see all of the content we've done if you go in the search in search uipath you can see Daniel there CEO of the previous conversation with Bobby as well as who will have on at the show there on Stu minimun and thanks as always for watching the cube
SUMMARY :
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Steve Newman, Scalyr | Scalyr Innovation Day 2019
from San Mateo its the cube covering scaler innovation day brought to you by scaler Livan welcome to the special innovation day with the cube here in San Mateo California heart of Silicon Valley John for the cube our next guest as Steve Newman the co-founder scaler congratulations thanks for having us you guys got a great company here Thanks yeah go ahead glad to have you here so tell the story what's the backstory you guys found it interesting pedigree of founders all tech entrepreneurs tech tech savvy tech athletes as we say tell the backstory how'd it all start and had it all come together so I also traced the story back to I was part of the team that built the original Google Docs and a lot of the early people here at scaler either were part of that Google Docs team or you know they're people we met while we were at Google and really scaler is an outgrowth of the it's a solution to problems we were having trying to run that system at Google you know Google Docs of course became part of a whole ecosystem with Google Drive and Google sheets and there's that you know all these applications working together it's a very complicated system and keeping that humming behind the scenes became a very complicated problem well congratulate ago Google Docs is used by a lot of people so been great success scale is different though you guys are taking a different approach than the competition what's unique about it can you share kind of like the history of where it's going and where it came from and where it's going yeah so you know maybe it'd be helpful like just to kind of set the context a little bit to the blackboard yeah so you know I you know I talked about it's kind of probably put a little flesh on what I was saying about you know there's a very complicated system that we're trying to run in the whole Google Drive ecosystem too there are all these trends in the industry nowadays you know the move to the cloud and micro services and kubernetes and serverless and can use deployment is all everything like these are all great innovations makes you know people are building more complex applications they're evolving faster but it's making things a lot more complicated and to make that concrete imagine that you're running an e-commerce site back in the calm web 1.0 era so you're gonna have a web server maybe a patchy you've got a MySQL database behind that with your inventory and your shopping carts you may be an email gateway and some kind of payment gateway and that's about it that's your that's your system each one of these pieces involved you know going to Fry's buying a computer driving it over the data center slotting it into a rack you know a lot of sweat went into every one of those boxes but there's only about four boxes it's your whole system if you wanted to go faster you threw more hardware at it more ram exactly and like and you know not literally through but literally carried you literally brought in more hardware and so you know took a lot of work just to do the you know that simple system fast forward a couple of decades if you're running uh running an e-commerce site today well you know you're certainly not seeing the inside of a data center you know stripe will run the payments for you you know somebody's on will run the database server and say you know like this is much much you know you know one guy can get this going in an afternoon literally but nobody's running this today this is not a competitive operation today if you're an e-commerce today you also have personalization and advertising based on the surf service history or purchase history and you know there's a separate flow for gifts and you know then printing the you know interfacing to your delivery service and and you know you've got 150 blocks on this diagram and maybe your engineering team doesn't have to be so much larger because each one of those box is so much easier to run but it's still a complicated system and trying to actually understand what's working what's not working why isn't it working and and tracking that down and fixing it this is the challenge day and this and this is where we come in and that's the main focus for today is that you can figure it out but the complexity of the moving parts is the problem exactly so you know and so you see oh you know 10% of the time that somebody comes in to open their shopping cart it fails well you know the problem pops out here but the the root cause turns out to be a problem with your database system back here and and figuring that out you know that's that's the challenge okay so with cloud technology economics has changed how is cloud changing the game so it's interesting you know changes changes the game for our customers and it changes the game for us so for a customer you know kind of we touched on this a little bit like things are a lot easier people run stuff for you you know you're not running your own hardware you're not you know you're often you're not even running your own software you're just consuming a service it's a lot easier to scale up and down so you can do much more ambitious things and you can move a lot faster but you have these complexity problems for us what it presents an an economy of scale opportunity so to you know we step in to help you on the telemetry side what's happening in my system why is it happening when did it start happening what's causing it to happen that all takes a lot of data log data other kinds of data so every one of those components is generating data and by the way for our customers know that they're running a hundred and 50 services instead of four they are generating a lot more data and so traditionally if you're trying to manage that yourself running your own log management cluster or whatever solution you know it's a real challenge to you as you scale up as your system gets more complex you've got so much data to manage we've taken an approach where we're able to service all of our customers out of a single centralized cluster meaning we get an economy of scale each one of our customers gets to work with a basically log management engine that's to scale to our scale rather than the individual customers scale so the older versions of log management had the same kind of complexity challenges you just drew a lot ecommerce as the data types increase so does their complexity is that so the complexity increases and but you also get into just a data scale problem you know suddenly you're generating terabytes of data but you don't you know the you only want to devote a certain budget to the computing resources that are gonna process that data because we can share our processing across all of our customers we we fundamentally changed economics it's a little bit like when you go and run a search and Google thousands literally thousands of servers in that tenth of a second that Google is processing the query 3,000 servers on the Google site may have been involved those aren't your 3,000 servers you know you're sharing those with you know 50 million other people in your data center region but but for a millisecond there those 3,000 servers are all for you and that's that's a big part of how Google is able to give such amazing results so quickly but in still economically yeah economically for them and that's basically on a smaller scale that's what we're doing is you know taking the same hardware and making it all of it available to all of the customers people talk about metrics as the solution to scaling problems is that correct so this is a really interesting question so you know metrics are great you know basically the you know if you look up the definition of a metric it's basically just a measurement on number and you know and it's a great way to boil down you know so I've had 83 million people visit my website today and they did 163 million things in this add mirror and that's you can't make sense of that you can boil it down to you know this is the amount of traffic on the site this was the error rate this was the average response time so these you know these are great it's a great summarization to give you an overall flavor of what's going on the challenge with metrics is that they tend to measure they can be a great way to measure your problems your symptoms sites up it's down it's fast its slow when you want to get to then to the cause of that problem all right exactly why is the site now and I know something's wrong with the database but what's the error message and what you know what's the exact detail here and a metric isn't going to give that to you and in particular when people talk about metrics they tend to have in mind a specific approach to metrics where this flood of events and data very early is distilled down let's count the number of requests measure the average time and then throw away the data and keep the metric that's efficient you know throwing away data means you don't have to pay to manage the data and it gives you this summary but then as soon as you want to drill down you don't have any more data so if you want to look at a different metric one that you didn't set up in advance you can't do it and if you need to go into the the details you can't do an interesting story about that you know when you were at Google you mentioned you the problem statements came from Google but one of things I love about Google is they really kind of nailed the sre model and they clearly decoupled roles you know developers and site reliability engineers who are essentially one-to-many relationship with all the massive hardware and that's a nice operating model it's had a lot of efficiencies was tied together but you guys are kind of saying in a way that does developers use the cloud they become their own sres in a way because this cloud can give them that kind of Google like scale and in smaller ways not like Google size but but that's similar dynamic where there's a lot of compute and a lot of things happening on behalf of the application or the engineers developer as developers become the operator through their role what challenges do they have and what do you see that happening because that's interesting trim because as applications become larger cloud can service them at scale they then become their own sres what yeah well how does that roll out most how do you see that yes I mean and so this is something we see happening at more and more of our customers and one of the implications of that is you have all these people these developers who are now responsible for operations but but they're not special you know they're not that specialist SRE team they're specialists in developing code not in operations they're you know they they minor in operations and and they don't think of it as their real job you know that's the distraction something goes wrong all right they're they're called upon to help fix it they want to get it done as quickly as possible so they can get back to their real job so they're not gonna make the same mental investment in becoming an expert at operations and an expert at the operations tools and the telemetry tools you know they're not gonna be a log management expert on metrics expert um and so they need they need tools that have a gentle learning Kurt have a gentle learning curve and are gonna make it easy for them to get Ian's not really know what they're doing on this side of things but find an answer solve the problem and get back out and that's kind of a concept you guys have of speed to truth exactly so and we mean a couple of things by that sort of most literally we our tool is it's a high performance solution you you hand us your terabytes of log data you ask some question you know what's the trend on this error in this service over the last day and we you know we give you a quick answer Big Data scan through a give you a quick answer but really it's you know that's just part of the overall chain of events which goes from the you know the developer with a problem until they have a solution so they they have to figure out even how to approach the problem what question to ask us you know they have to pose the query and in our interface and so we've done a lot of work to to simplify that learning curve where instead of a complicated query language you can click a button get a graph and then start breaking down that just visually break that down which okay here's the error rate but how does that break down by server or user or whatever dimension and be able to drill down and explore in a you know very kind of straightforward way how would you describe the culture at scaler I mean you guys been around for a while you still growing fast growing startup you haven't done the B round yet got any you guys self-funded it got customers early they pushed you again now 300 plus customers what's the culture like here so you know it's been this has been a fun company to build in part because you know we're into you know the the heart of this company is the engineering team our customers our engineers so you know we're kind of the kind of the same group and that keeps the you know it kind of keeps the inside in the outside very close together and I think that's been a part of the culture we've built is you know we all know why we're building this what it's for you know we use scalar extensively internally but you but even you know even if we weren't we're it's the kind of thing we've used in the past and we're gonna use in the future and so you know I think people are really excited here because you know we understand why and you have an opinion of the future on how it should roll out what's the big problem statement you guys are solving as a company what's it how would you boil that down if asked so by a customer and engineer out there what real problem are you solving that's core problem big problem that's gonna be helping me you know at the end of the day it's giving people the confidence to keep you know building these kind of complicated systems and move quickly because because and this is the business pressure everyone is under you know whatever business you're in it has a digital element and your competitors are in the same you know doing the same thing and they are building these sophisticated systems and they're adding functionality and they're moving quickly you need to be able to do the same thing but it's easy then to get tangled up in this complexity so at the end of the day you know we're giving people the ability to understand those systems and and and the functionality and the software's getting stronger and stronger more complicated with service meshes and micro services as applications start to have these the ability to stand up and tear down services on the fly that's so annoying and they'll even wield more data exact you get more data it gets more complicated actually if you don't mind there's a little story I'd like to tell so hold on just will I clear this out this is going back back to Google and again you know kind of part of the inspiration of you know how he came to build scalar and this doesn't be a story of frustration of you know probably get ourselves into that operation and motivation yep so we were we were working on this project it was building a file system that could tie together Google Docs Google sheets Google Drive Google photos and the black diagram looks kind of like the thing I just erased but there was one particular problem we had that took us months and literally months and months and months to track down you know you'd like to solve a problem in a few minutes or a few hours but this one took months and it had to do with the the indexing system so you have all these files in Google Drive you wanna be able to search and so we had modeled out how we were gonna build this or this search engine you'd think you know Google searches a solve problem but actually so Google web search is four things the whole world can see there's also like Gmail search which is four things that only one person can see so it's lots of separate little indexes those are both solve problems at Google Google Drive is for things a few people can see you share it with your coworker or your whoever and it's actually a very different problem and but we looked at the statistics and we found that the average document our average file was shared with about 1.1 people in other words things were mostly private or maybe you share with one or two people so we said we're just gonna make if something's shared to three people we're just gonna make three copies of it and then now we have just the Gmail problem each copy is for one person and we did the math on how how much work is this going to be to build these indexes and in round numbers we were looking at something like at the time this would be so much larger now but at the time we had maybe one billion documents and files in the system each one was shared to about 1.1 people maybe it was a thousand words long on average and maybe it would change be edited once per day on average so we had about a trillion word updates per day if you multiply all that together and so we allocate it we put in a request and purchase machines to handle that much traffic and we started bringing up the system and immediately collapsed it was completely overloaded and we checked our numbers and we check them again yeah 1.1 about a billion whatever and but then work into the system with just way beyond them and we looked at our metrics so you know measuring the number documents measuring each of these things all the metrics looked right to make a month's long story short these metrics and averages were hiding some funny business there turned out there was this type of use case read of occasional documents that were shared to thousands of people and one of there was a specific example it was the signup sheet for the Google company picnic this is a spreadsheet it was shared to about 5,000 people so it wasn't the whole company but you know a big chunk of Mountain View which meant it was I don't know let's say 20 thousand words long because it had you know the name and a couple other things for each person this is one document but shared to 5,000 people and you know during the period people were signing up maybe it was changing a couple thousand times per day so you multiply out just this document and you get 200 billion word updates for that one document in a day where we're estimating a trillion for the whole earth and so there was something like a hundred documents in this kid Google was hamstringing your own thing we were hamstrung our own thing there were about a hundred examples like this so now we're up to 20 trillion and like that was the whole problem these hundred files and we would have never found that until we got way down into the details of the the logs which in this two months just took month so because we didn't have the tools because we didn't have scaler yeah and I think this is the kind of anomaly you might see with Web Services evolving with micro services which someone has an API interface with some other SAS as apps start to rely on each other this is a new dynamic we're seeing as SLA s are also tied together so the question is whose fault is it exactly you have to whose fault is it and also things get so much more varied now you know again web 1.0 e-commerce you buy a thing you buy a thing that's all the same now you're building a social media site or whatever you've got 8 followers you've got 8 million followers this person has three movies rented on Netflix this person has three thousand movies everything's different and so then you get these funny things hiding yeah you're flying blind if you don't get all the data exposed it's like it's like you know blind person trying to read Braille as we heard earlier see if thanks so much for sharing the insight great story I'm John furry you're here for the q4 innovation day at scalers headquarters thanks for watching
SUMMARY :
people the confidence to keep you know
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Joe Kava, Google Cloud | Google Cloud Next 2019
>> fly from San Francisco. It's the Cube covering Google Club next nineteen Tio by Google Cloud and its ecosystem partners. >> Welcome back to the Cubes live Google next nineteen coverage. I'm General Dave Violante. We're here for three days of wall to wall coverage, breaking down all the content from Google Clouds. Big conference here, Google next twenty nineteen or next gas joke of a vice president. Google Data Centers spans all the data centers that Google and Google Cloud deploy. He's the man in charge of thousands of full time employees, thousands of contractors, tens of thousands of construction worker. He's building out the infrastructure and footprint to make the cloud work for Joe. Welcome to the Cube. >> Thank you both Very much. >> So. Sin DARPA Kai, the CEO of Google, kicked off the Kino, the new CEO of Google Cloud. Thomas Korean came on always ten weeks into the job. Clearly, the investment in Google cloud new building on separate from campus. So Google and Google Cloud or two separate groups, has been reported clearly by us and others. But at the end of the day, you're gonna run all the stuffs on somewhere. So you know, you guys have deep, deep experience. I know personally and following Google and covering Google thie excellence and engineering the excellence in building on data centers. What is the status of just quickly Take a minute to explain how it's organized? Get Google proper, Which is where Ron knows Google, Google Search, etcetera, Gmail and Google Cloud. How's that? How's that operate? What's some of the data points? >> Okay, um so, as you know, the head of the teams that do everything from procuring land and writing energy contracts and buying renewable energy to designing, building and operating all the data centers. Cloud is one of my largest customers. But my other customers air search and ads and Gmail and G sweetened. So, really, our data centers I Google are built for the entire Google enterprise, and cloud happens to be one of our largest internal customers in that enterprise. >> How about some of stats countries, regions, data centers? What's the new one? Because you have regions, you availability zones. Talk about some of the stats inside the numbers >> s o what the starting at the Google level, we have data centers in four continents. So we're in North America South America, Asia and Europe. Of course, we have a probably one of the world's largest global private networks with, you know, thirteen undersea cables that are our own and hundreds of thousands of miles of dark fiber and lit fiber that way operate like I said, probably one of the world's largest networks we have in in Europe were in five countries in Europe, were in two countries in Asia. We're in one country in South America, and that's at the Google and North America. Of course, we have many, many, many sites across all of North America. That's it. The Google level now Cloud has nineteen regions that they operate in and fifty eight zones. So each region, of course, has multiple zones in it. You know, we we cover. Google has presence in over two hundred countries worldwide, so really, it is truly global operations. >> So the two hundred countries is Google wide nineteen cloud regions and fifty eight availability zones. That's Google Cloud. That's great. Okay, so do you not sort of mix infrastructure for cloud and things like Gmail and maps and search is that is that correct? This their separate infrastructures or >> it's It's not so separate infrastructure. So when when my team builds a data center, any one of our internal customers could be in that day this up. In addition to the Google owned and operated data centers, we also have some sites that are least in certain regions, and Cloud may be occupying those. But regardless of whether it's owned or leased, its the same hardware in there, it's the same operation staff that Aeryn they're the same expertise, the same deep knowledge about operating cloud environments. And so, regardless of whether we built it or we leased it >> from a CEO Syrian from a CEO's perspective, it's the same cell A nobody availabilities owners. I mean, that's what really matters, right? Okay, >> talk about the scale because one of the things I liked in the Kino Sundar is awesome. And Chris, Great keynote, You scale multiple times. He also had a clever comin around steal, she's said before publicly, amount of steel that goes into building this. This gives you guys large scale. Your guys are building on massive. It's like smart cities almost cause of your own like country, pretty much on the infrastructure. What are some of the key learning that you guys had because you have to be very efficient. Google likes to solve hard problems. You guys have done some things with sustainability. Specifically, talk about some of the learnings. As you guys have been building out these data centers for years with cloud on a massive expansion, you gotta watch the environment. You got to do some things. What if some of the learnings with some of the notable accomplishments you guys air forging on and what are some of the goals? >> So I googled we've been We've been at this for two decades. For more than twenty years we've been building and innovating on hyper efficiency, hyper scale, basically trying to build infrastructure that was more sustainable than had ever been thought possible. And then as our cloud business started to expand and boom, frankly, we set apart Teo build the world's most sustainable cloud. And really, what that means is that you know, we were the first company to announce that we were buying one hundred percent renewable energy, new renewable P P A's to match one hundred percent of our consumption and in twenty seventeen, we achieve that. That was after being carbon neutral for ten years before that. So going all the way back to two thousand seven were a carbon neutral company by mostly buying, buying high quality carbon offsets. Then we decided that no, we want to advance the transition, Teo renewable and sustainable energy. So we started buying direct power purchase agreements for wind and solar on DH. And then in twenty seventeen, we announced that we had matched one hundred percent. What that means is that we've acquired over three gigawatts of new solar and wind power purchase agreements, Mom. And now we're taking it a step further. We have a very ambitious kind of moonshot. Arguably, too, not only match our consumption, but match it twenty four hours a day, seven days a week, three sixty five. So you can imagine the complexity with this because the wind doesn't always blow, the sun doesn't always shine. And so that's going to take moonshot thinking in order for us to get there. But we feel so strongly about it were so committed to this cause that we've got a dedicated team working on this right now. >> So it's not just squeezing tea. You'ii out of the data center I'm sure you're doing that, but absolutely doing >> that. Since the earliest days I've been at Google for over eleven years. From the very first day I got there, I was completely blown away with the numbers that I was seeing about the Peewee and for maybe your audience. Pee Wee's a measure of efficiency in the data center, and and at the time, like back two thousand eight, Cooper was achieving numbers that the EPA thought wouldn't be achieved until, like, twenty twenty. And so I started to dig in and look how, and it was astounding to me the lengths that the company had gone tio toe optimize every single step of the way from the high voltage transformers in our own dedicated substations. Excuse me that that are much more efficient than typical. You know, utility transformers all the way through, minimizing the number of transformations going from grid level like three hundred forty five thousand bolts down to server voltage level, minimising the number of transformations reinventing the way people think about cooling. When we when I got to Google, I was also amazed. Our data centers are running it like roughly about eighty degrees Fahrenheit most data centers run it like sixty five degrees are data centers consume about half of the energy of a traditional enterprise data center at the same size. And in addition to that, we're producing about seven times the computer capacity for the same amount of Watts that enterprise data >> centers comes from. A from a practice of engineering really purpose engineering from day one into the overall holistic plan of the building. >> It's a relentless focus on efficiency and innovation. Right from Day one, when I got there, it had already been well in motion, but it's optimizing across the entire stack. It's optimizing software to be efficient, optimizing the server architecture er, to be more efficient, optimizing the power supplies in the server's optimizing the racks. You know, designing the racks to be working with the cooling equipment, specifically, are cooling systems are unique to Google. There they're not traditional air conditioning units that you would buy for traditional data centers. Sometimes, you know, we'll sight data centers where we can use natural environment in Finland. Our data centers right on the Gulf of Finland, and we use cold seawater from the Gulf of Finland to cool the data center. >> So to be clear, you're doing quite a bit of vertical integration, whether it's your own transformers of power supplies and other equipment, right? Try >> fiberoptic across the K Atlantica, Sundar pointed out. That's what I was doing your own stuff, absolutely officious as you pass on in savings to the customers and society with the sustainability piece. That's right. You have two angles on that. >> Really, it's you know it's good business, of course, because the bottom line. But more importantly, it's also the right thing for us to do. We feel very strongly that we need to be responsible for our impact on the environment and to minimize that impact and to be accountable for it. And we realized that the only way we can truly be accountable for our impact on the environment and for our energy consumption is to have it matched with renewable energy twenty four hours a day, seven days a week, >> not take a side track you. But you know, we've been covering the tech business for many, many decades, and certainly recently tech kind of got a bad name headlines. But I always look for tech stories that you know there was a text bad for people. There's always a good story. I think this is an example of tech for good. You guys have taken real engineering, building large scale systems and facilities, have software running on it. It's really a tech for good story. Congratulations on that. That's awesome work. Now I want to kind of asked you put you on the spot here because I think one conversation we're hearing a lot and I want him Get your expert opinion on this could be Google and also a CZ a person in the industry. Security in the supply chain has come up a lot in terms of whether chips have been hacked. Wave heard things like that in the story. Some of them have proved to be misinformation. Fake news. But you gotta watch security. Google's really hard core on security because you you lived that. How do you look at the supply chain? Is if you're not just throwing contractors at this, you could thinking of a realistic ground zero engineering approach to a holistic picture. How do you guys manage security challenge in the supply chain? Throughout the facilities from chips Teo, access things of that nature. >> So there's two aspects. There's always the logical and the physical security aspect from the physical security aspect in our warehouses that we manage. Of course, we apply the same rigorous standards for physical security. That way, do it their data centers. And that's multi layer in various different types of security technologies that we apply. And but on the logical side, you know, I think you're probably familiar with our Titan chips that way developed and those tightened ships are put in all of our servers, and from the time that they're built to the time that they're in the facility, you know those those chips that's our are securing the servers and your logical side. Though the you know, my colleagues on our information security team are truly the experts that could address that. >> That's where the software shines. That's right, and this is not just one. It's not a silo. You gotta deal physical build. It's kind of a bigger is It's a holistic, any rated model >> it is, and this is, you know, from from the data center industry perspective for us. Long as there's been it, there's always been the debate between facilities and I t right. When I got to Google, I was also so relieved to see that was all technical infrastructure and the systems. The software that runs on those those data centers are all under the same technical infrastructure group. And so you know it all. The buck stops at *** >> For years, there was a discussion and generalize about those groups coming together, and I think the way they come together is the cloud. Frankly, because you haven't seen a lot of change within organizations of ight and facilities really working together, that's right. >> Well, Joe, thanks for coming on the Q. Thanks for sharing your insight. Final word. What's the thoughts folks watching out there who were trying to understand how to bring technology into facilities? In general, people still have data centers they still have on premise activity, from lightbulbs to whatever any, any learnings in parting wisdom. Folks watching there in the facilities and or physical building space on howto build out these, whether it's smart cities with its construction and experiences, you could share with folks out there looking to build a ballistic long term plan. >> Yeah, there's a there's a few things first of all, we've published all of our energy efficiency, best practices. And so I encourage everyone to take a look at those best practices because the best you know, energy savings is the energy not consumed in the first place. So do all the right things to reduce the overall energy consumption in the first place to we want to help further the transition to renewable energy. And so we've published a lot about our power purchase agreements and a lot of the policy work that enables us to do. Those is also set in place for other large energy consumers that want to do the same thing. So our policy work can help Teo allow others to do the same thing. The third part of our sustainability aspect is really a circular economy. You know, we want Teo. I have zero waste to a landfill. We've currently achieved ninety one percent diversion of all of our data center operations, so ninety one percent is diverted to landfill. But we have a objective of one hundred percent note note no waste to a landfill. And then that means you have to do smart things like better re use better recycling better reselling of products that are still good but maybe out of date for for your use and then just ended off. We've really invested in our machine learning and a intelligence both on the data center operations. We have now ml running our some of our cooling systems in fully autonomous mode and doing a much better job of matching the cooling needs to the workloads at the time. And we took that same learning with our deepmind group, partnered with them, and we've applied that Teo are a wind farm now as well, so that they can better predict what the output of wind farm is going to be thirty six hours in advance. That allows the operators of the grid to better bring on more more energy and get higher value Out of that that win dinner. >> Great engineering story at scale. Congratulations. Love the societal impact tech for good. Congratulations. Love to have you back talk about the impact of a i ot Joe, Thanks for coming on the Yeah, it's all coming together with our arms. Jean. A center is not going away. House in the cloud needs to run on servers and has to be done in a engine engineered fashion. Google's leading the charge there. It's Cube Live coverage day, one of three days of coverage will be right back after this short break.
SUMMARY :
It's the Cube covering He's building out the infrastructure and footprint to make the cloud work for Joe. What is the status of just quickly Take a minute to explain how it's organized? are built for the entire Google enterprise, and cloud happens to be one of Talk about some of the stats inside the numbers and that's at the Google and North America. So the two hundred countries is Google wide nineteen cloud the Google owned and operated data centers, we also have some sites that are least from a CEO Syrian from a CEO's perspective, it's the same cell A nobody availabilities owners. What if some of the learnings with some of the notable accomplishments you guys air forging on and what are some of the goals? So going all the way back to two thousand seven were a carbon You'ii out of the data center I'm sure you're doing that, but absolutely that the company had gone tio toe optimize every single step of the way from from day one into the overall holistic plan of the building. You know, designing the racks to be working fiberoptic across the K Atlantica, Sundar pointed out. our impact on the environment and for our energy consumption is to have it matched with renewable Security in the supply and from the time that they're built to the time that they're in the facility, you know those those chips that's It's kind of a bigger is It's a holistic, any rated model infrastructure and the systems. Frankly, because you haven't seen a lot of change within organizations Well, Joe, thanks for coming on the Q. Thanks for sharing your insight. in the first place to we want to help further the transition to renewable energy. House in the cloud needs to run on servers and has to be done in a engine engineered fashion.
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