Eric Herzog, Infinidat | CUBE Conversation April 2022
(upbeat music) >> Lately Infinidat has been on a bit of a Super cycle of product announcements. Adding features, capabilities, and innovations to its core platform that are applied across its growing install base. CEO, Phil Bollinger has brought in new management and really emphasized a strong and consistent cadence of product releases, a hallmark of successful storage companies. And one of those new executives is a CMO with a proven product chops, who seems to bring an energy and an acceleration of product output, wherever he lands. Eric Herzog joins us on "theCUBE". Hey, man. Great to see you. Awesome to have you again. >> Dave. Thank you. And of course, for "theCUBE", of course, I had to put on a Hawaiian shirt as always. >> They're back. All right, I love it.(laughs) Watch out for those Hawaiian shirt police, Eric. (both laughing) All right. I want to have you start by. Maybe you can make some comments on the portfolio over the past year. You heard my intro, InfiniBox is the core, the InfiniBox SSA, which announced last year. InfiniGuard you made some substantial updates in February of this year. Real focus on cyber resilience, which we're going to talk about with Infinidat. Give us the overview. >> Sure. Well, what we've got is it started really 11 years ago with the InfiniBox. High end enterprise solution, hybrid oriented really incredible magic fairy dust around the software and all the software technology. So for example, the Neural Cache technology, which has multiple patents on it, allowed the original InfiniBox to outperform probably 85% of the All-Flash Arrays in the industry. And it still does that today. We also of course, had our real, incredible ease-of-use the whole point of the way it was configured and set up from the beginning, which we continued to make sure we do is if you will a set it and forget it model. For example, When you install, you don't create lungs and raid groups and volumes it automatically and autonomously configures. And when you add new solutions, AKA additional applications or additional servers and point it at the InfiniBox. It automatically, again in autonomously, adjust to those new applications learning what it needs to configure everything. So you're not setting cash size and Q depth, or Stripes size, anything you would performance to you don't have to do any of that. So that entire set of software is on the InfiniBox. The InfiniBox SSA II, which we're of course launching today and then inside of the InfiniGuard platform, there's a actually an InfiniBox. So the commonality of snapshots replication, ease of use. All of that is identical across the platform of all-flash array, hybrid array and purpose-built backup secondary storage and no other vendor has that breadth of product that has the same exact software. Some make a similar GUI, but we're talking literally the same exact software. So once you learn it, all three platforms, even if you don't have them, you could easily buy one of the other platforms that you don't have yet. And once you've got it, you already know how to use it. 'Cause you've had one platform to start as an example. So really easy to use from a customer perspective. >> So ever since I've been following the storage business, which has been a long time now, three things that customers want. They want something that is rock solid, dirt cheap and super fast. So performance is something that you guys have always emphasized. I've had some really interesting discussions over the years with Infinidat folks. How do you get performance? If you're using this kind of architecture, it's been quite amazing. But how does this launch extend or affect performance? Why the focus on performance from your standpoint? >> Well, we've done a number of different things to bolster the performance. We've already been industry-leading performance again. The regular InfiniBox outperforms 80, 85% of the All-Flash Arrays. Then, when the announcement of the InfiniBox SSA our first all-flash a year ago, we took that now to the highest demanding workloads and applications in the industry. So what did it add to the super high end Oracle app or SAP or some custom app that someone's created with Mongo or Cassandra. We can absolutely meet the performance between either the InfiniBox or the InfiniBox all-flash with the InfiniBox SSA. However, we've decided to extend the performance even farther. So we added a whole bunch of new CPU cores into our tri part configuration. So we don't have two array controllers like many companies do. We actually have three everything's in threes, which gives us the capability of having our 100% availability guarantee. So we've extended that now we've optimized. We put a additional InfiniBand interconnects between the controllers, we've added the CPU core, we've taken if you will the InfiniBox operating system, Neural Cache and everything else we've had. And what we have done is we have optimized that to take advantage of all those additional cores. This has led us to increase performance in all aspects, IOPS bandwidth and in fact in latency. In latency we now are at 35 mikes of latency. Real world, not a hero number, but real-world on an array. And when you look end to end, if I Mr. Oracle, or SAP sitting in the server and I'll look across that bridge, of course the sand and over to the other building the storage building that entire traversing can be as fast as a 100 microseconds of latency across the entire configuration, not just the storage. >> Yeah. I think that's best in class for an external array. Well, so what's the spectrum you can now hit with the performance ranges. Can you hit all the aspects of the market with the two InfiniBoxes, your original, and then the SSA? >> Yes, even with the original SSA. In fact, we've had one of our end users, who's been first InfiniBox customer, then InfiniBox SSA actually has been running for the last two months. A better version of the SSA II. So they've had a better version and this customer's running high end Oracle rack configurations. So they decided, you know what? We're not going to run storage benchmarks. We're going to run only Oracle benchmarks. And in every benchmark IOPS, latency and bandwidth oriented, we outperformed the next nearest competition. So for example, 57% faster in IOPS, 58% faster in bandwidth and on the latency side using real-world Oracle apps, we were three times better performance on the latency aspect, which of course for a high end high performance workload, that's heavily transactional. Latency is the most important, but when you look across all three of those aspects dramatically outperform. And by the way, that was a beta unit that didn't of course have final code on it yet. So incredible performance angle with the InfiniBox SSA II. >> So I mean you earlier, you were talking about the ease of use. You don't have to provision lungs and all that sort of nonsense, and you've always emphasized ease-of-use. Can you double click on that a little bit? How do you think about that capability? And I'm really interested in why you think it's different from other vendors? >> Well, we make sure that, for example, when you install you don't have to do anything, you have to rack and stack, yes and cable. And of course, point the servers at the storage, but the storage just basically comes up. In fact, we have a customer and it's a public reference that bought a couple units many years ago and they said they were up and going in about two hours. So how many high-end enterprise storage array can be up and going in two hours? Almost I mean, basically nobody about us. So we wanted to make sure that we maintain that when we have customers, one of our big plays, particularly helping with CapEx and OpEx is because we are so performant. We can consolidate, we have a large customer in Europe that took 57 arrays from one of our competitors and consolidate it to five of the original InfiniBox. 57 to 5. They saved about $25 million in capital expense and they're saving about a million and a half a year in operational expense. But the whole point was as they kept adding more and more servers that were connected to those competitive arrays and pointing them at the InfiniBox, there's no performance tuning. Again, that's all ease-of-use, not only saving on operational expense, but obviously as we know, the headcount for storage admins is way down from its peak, which was probably in 2007. Yet every admin is managing what 25 to 50 times the amount of storage between 2007 and 2022. So the reality is the easier it is to use. Not only does of course the CIO love it because both the two of us together probably been storage, doing storage now for close to 80 years would be my guess I've been doing it for 40. You're a little younger. So maybe we're at 75 to 78. Have you ever met a CIO used to be a storage admin ever? >> No. >> And I can't think of one either so guess what? The easier it is to use the CIOs know that they need storage. They don't like it. They're all these days are all software guys. There used to be some mainframe guys in the old days, but they're long gone too. It's all about software. So when you say, not only can we help reduce your CapEx at OpEx, but the operational manpower to run the storage, we can dramatically reduce that because of our ease-of-use that they get and ease-of-use has been a theme on the software side ever since the Mac came out. I mean, Windows used to be a dog. Now it's easy to use and you know, every time the Linux distribution come out, someone's got something that's easier and easier to use. So, the fact that the storage is easy to use, you can turn that directly into, we can help you save on operational manpower and OPEX and CIOs. Again, none of which ever met are storage guys. They love that message. Of course the admins do too 'cause they're managing 25 to 50 times more storage than they had to manage back in 2007. So the easier it is for them at the tactical level, the storage admin, the storage manager, it's a huge deal. And we've made sure we've maintained that as you've added the SSA, as we brought up the InfiniGuard, as we've continue to push new feature function. We always make it easy to use. >> Yeah. Kind of a follow up on that. Just focus on software. I mean, I would think every storage company today, every modern storage company is going to have more software engineers than hardware engineers. And I think Infinidat obviously is no different. You got a strong set of software, it's across the portfolio. It's all included kind of thing. I wonder if you could talk about your software approach and how that is different from your competitors? >> Sure, so we started out 11 years ago when in Infinidat first got started. That was all about commodity hardware. So while some people will use custom this and custom that, yeah and I having worked at two of the biggest storage companies in the world before I came here. Yes, I know it's heavily software, but our percentage of hardware engines, softwares is even less hardware engineering than our competitors have. So we've had that model, which is why this whole what we call the set it and forget it mantra of ease-of-use is critical. We make sure that we've expanded that. For example, we're announcing today, our InfiniOps focus and Infini Ops all software allows us to do AIOps both inside of our storage system with our InfiniVerse and InfiniMetrics packages. They're easy to use. They come pre-installed and they manage capacity performance. We also now have heavy integration with AI, what I'll call data center, AIOps vendors, Vetana ServiceNow, VMware and others. And in that case, we make sure that we expose all of our information out to those AIOps data center apps so that they can report on the storage level. So we've made sure we do that. We have incredible support for the Ansible framework again, which is not only a software statement, but an ease-of-use statement as well. So for the Ansible framework, which is trying to allow an even simpler methodology for infrastructure deployment in companies. We support that extensively and we added some new features. Some more, if you will, what I'll say are more scripts, but they're not really scripts that Ansible hides all that. And we added more of that, whether that be configuration installations, that a DevOps guy, which of course just had all the storage guys listening to this video, have a heart attack, but the DevOps guy could actually configure storage. And I guess for my storage buddies, they can do it without messing up your storage. And that's what Ansible delivers. So between our AIOps focus and what we're doing with InfiniOps, that extends of course this ease-of-use model that we've had and includes that. And all this again, including we already talked about a little bit cyber resilience Dave, within InfiniSafe. All this is included when you buy it. So we don't piecemeal, which is you get this and then we try to upcharge you for that. We have the incredible pricing that delivers this CapEx and an OpEx. Not just for the array, but for the associated software that goes with it, whether that be Neural Cache, the ease-of-use, the InfiniOps, InfiniSafes. You get all of that package together in the way we deploy from a business now perspective, ease of doing business. You don't cut POS for all kinds of pieces. You cut APO and you just get all the pieces on the one PO when we deliver it. >> I was talking yesterday to a VC and we were chatting about AI And of course, everybody's chasing AI. It's a lot of investments go in there, but the reality is, AI is like containers. It's just getting absorbed into virtually every thing. And of course, last year you guys made a pretty robust splash into AIOps. And then with this launch, you're extending that pretty substantially. Tell us a little bit more about the InfiniOps announcement news. >> So the InfiniOps includes our existing in the box framework InfiniVerse and what we do there, by the way, InfiniVerse has the capability with the telemetry feed. That's how we could able to demo at our demo today and also at our demo for our channel partner pre-briefing. Again a hundred mics of latency across the entire configuration, not just to a hundred mics of latency on storage, which by the way, several of our competitors talk about a hundred mics of latency as their quote hero number. We're talking about a hundred mics of latency from the application through the server, through the SAN and out to the storage. Now that is incredible. But the monitoring for that is part of the InfiniOps packaging, okay. We support again with DevOps with all the integration that we do, make it easy for the DevOps team, such as with Ansible. Making sure for the data center people with our integration, with things like VMware and ServiceNow. The data center people who are obviously often not the storage centric person can also be managing the entire data center. And whether that is conversing with the storage admin on, we need this or that, or whether they're doing it themselves again, all that is part of our InfiniOps framework and we include things like the Ansible support as part of that. So InfiniOps is sort of an overarching theme and then overarching thing extends to AIops inside of the storage system. AIops across the data center and even integration with I'll say something that's not even considered an infrastructure play, but something like Ansible, which is clearly a red hat, software oriented framework that incorporates storage systems and servers or networks in the capability of having DevOps people manage them. And quite honestly have the DevOps people manage them without screwing them up or losing data or losing configuration, which of course the server guys, the network guys and the storage guys hate when the DevOps guys play with it. But that integration with Ansible is part of our InfiniOps strategy. >> Now our shift gears a little bit talk about cyber crime and I mean, it's a topic that we've been on for a long time. I've personally been writing about it now for the last few years. Periodically with my colleagues from ETR, we hit that pretty hard. It's top of mind, and now the house just approved what's called the Better Cybercrime Metrics Act. It was a bipartisan push. I mean, the vote was like 377 to 48 and the Senate approved this bill last year. Once president Biden signs it, it's going to be the law's going to be put into effect and you and many others have been active in this space Infinidat. You announced cyber resilience on your purpose bill backup appliance and secondary storage solution, InfiniGuard with the launch of InfiniSafe. What are you doing for primary storage from InfiniBox around cyber resilience? >> So the goal between the InfiniGuard and secondary storage and the InfiniBox and the InfiniBox SSA II, we're launching it now, but the InfiniSafe for InfiniBox will work on the original InfiniBox. It's a software only thing. So there's no extra hardware needed. So it's a software only play. So if you have an InfiniBox today, when you upgrade to the latest software, you can have the InfiniSafe reference architecture available to you. And the idea is to support the four key legs of the cybersecurity table from a storage perspective. When you look at it from a storage perspective, there's really four key things that the CISO and the CIO look for first is a mutable snapshot technology. An article can't be deleted, right? You can schedule it. You can do all kinds of different things, but the point is you can't get rid of it. Second thing of course, is an air gap. And there's two types of air gap, logical air gap, which is what we provide and physical the main physical air gaping would be either to tape or to course what's left of the optical storage market. But we've got a nice logical air gap and we can even do that logical air gaping remotely. Since most customers often buy for disaster recovery purposes, multiple arrays. We can then put that air gap, not just locally, but we can put the air gap of course remotely, which is a critical differentiator for the InfiniBox a remote logical air gap. Many other players have logical, we're logical local, but we're going remote. And then of course the third aspect is a fenced forensic environment. That fence forensic environment needs to be easily set up. So you can determine a known good copy to a restoration after you've had a cyber incident. And then lastly is rapid recovery. And we really pride ourself on this. When you go to our most recent launch in February of the InfiniGuard within InfiniSafe, we were able to demo live a recovery taking 12 minutes and 12 seconds of 1.5 petabytes of backup data from Veeam. Now that could have been any backup data. Convolt IBM spectrum tech Veritas. We happen to show with Veeam, but in 12 minutes and 12 seconds. Now on the primary storage side, depending on whether you're going to try to recover locally or do it from a remote, but if it's local, we're looking at something that's going to be 1 to 2 minutes recovery, because the way we do our snapshot technology, how we just need to rebuild the metadata tree and boom, you can recover. So that's a real differentiator, but those are four things that a CISO and a CIO look for from a storage vendor is this imutable snapshot capability, the air gaping capability, the fenced environment capability. And of course this near instantaneous recovery, which we have proven out well with the InfiniGuard. And now with the InfiniBox SSA II and our InfiniBox platform, we can make that recovery on primary storage, even faster than what we have been able to show customers with the InfiniGuard on the secondary data sets and backup data sets. >> Yeah. I love the four layer cake. I just want to clarify something on the air gap if I could so you got. You got a local air gap. You can do a remote air gap with your physical storage. And then you're saying there's I think, I'm not sure I directly heard that, but then the next layer is going to be tape with the CTA, the Chevy truck access method, right? >> Well, so while we don't actively support tape and go to that there's basically two air gap solutions out there that people talk about either physical, which goes to tape or optical or logical. We do logical air gaping. We don't do air gaping to tape 'cause we don't sell tape. So we make sure that it's a remote logical air gap going to a secondary DR Site. Now, obviously in today's world, no one has a true DR data center anymore, right. All data centers are both active and DR for another site. And because we're so heavily concentrated in the global Fortune 2000, almost all the InfiniBoxes in the field already are set up as in a disaster recovery configuration. So using a remote logical air gap would be is easy for us to do with our InfiniBox SSA II and the whole InfiniBox family. >> And, I get, you guys don't do tape, but when you say remote, so you've got a local air gap, right? But then you also you call a remote logical, but you've got a physical air gap, right? >> Yeah, they would be physically separated, but when you're not going to tape because it's fully removable or optical, then the security analysts consider that type of air gap, a logical air gap, even though it's physically at a remote. >> I understand, you spent a lot of time with the channel as well. I know, and they must be all over this. They must really be climbing on to the whole cyber resiliency. What do you say, do they set up? Like a lot of the guys, doing managed services as well? I'm just curious. Are there separate processes for the air gap piece than there are for the mainstream production environment or is it sort of blended together? How are they approaching that? >> So on the InfiniGuard product line, it's blended together, okay. On the InfiniBox with our InfiniSafe reference architecture, you do need to have an extra server where you create an scuzzy private VLAN and with that private VLAN, you set up your fenced forensic environment. So it's a slightly more complicated. The InfiniGuard is a 100% automated. On the InfiniBox we will be pushing that in the future and we will continue to have releases on InfiniSafe and making more and more automated. But the air gaping and the fence reference now are as a reference architecture configuration. Not with click on a gooey in the InfiniGuard case are original InfiniSafe. All you do is click on some windows and it just goes does. And we're not there yet, but we will be there in the future. But it's such a top of mind topic, as you probably see. Last year, Fortune did a survey of the Fortune 500 CEOs and the number one cited threat at 66% by the way was cybersecurity. So one of the key things store storage vendors do not just us, but all storage vendors is need to convince the CISO that storage is a critical component of a comprehensive cybersecurity strategy. And by having these four things, the rapid recovery, the fenced forensic environment, the air gaping technology and the immutable snapshots. You've got all of the checkbox items that a CISO needs to see to make sure. That said many CISOs still even today stood on real to a comprehensive cybersecurity strategy and that's something that the storage industry in general needs to work on with the security community from a partner perspective. The value is they can sell a full package, so they can go to their end user and say, look, here's what we have for edge protection. Here's what we've got to track the bad guide down once something's happened or to alert you that something's happened by having tools like IBM's, Q Radar and competitive tools to that product line. That can traverse the servers and the software infrastructure, and try to locate malware, ransomware akin to the way all of us have Norton or something like Norton on our laptop that is trolling constantly for viruses. So that's sort of software and then of course storage. And those are the elements that you really need to have an overall cybersecurity strategy. Right now many companies have not realized that storage is critical. When you think about it. When you talk to people in security industry, and I know you do from original insertion intrusion to solution is 287 days. Well guess what if the data sets thereafter, whether it be secondary InfiniGuard or primary within InfiniBox, if they're going to trap those things and they're going to take it. They might have trapped those few data sets at day 50, even though you don't even launch the attack until day 200. So it's a big deal of why storage is so critical and why CISOs and CIOs need to make sure they include it day one. >> It's where the data lives, okay. Eric. Wow.. A lot of topics we discovered. I love the agile sort of cadence. I presume you're not done for the year. Look forward to having you back and thanks so much for coming on today. >> Great. Thanks you, Dave. We of course love being on "theCUBE". Thanks again. And thanks for all the nice things about Infinidat. You've been saying thank you. >> Okay. Yeah, thank you for watching this cube conversation. This is Dave Vellante and we'll see you next time. (upbeat music)
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to have you again. And of course, for "theCUBE", of course, on the portfolio over the past year. of product that has the following the storage business, and applications in the industry. spectrum you can now hit and on the latency side and all that sort of nonsense, So the reality is the easier it is to use. So the easier it is for it's across the portfolio. and then we try to upcharge you for that. but the reality is, AI is like containers. and servers or networks in the capability and the Senate approved And the idea is to on the air gap if I could so you got. and the whole InfiniBox family. consider that type of air gap, Like a lot of the guys, and the software infrastructure, I love the agile sort of cadence. And thanks for all the nice we'll see you next time.
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Eric Herzog, Infinidat | CUBEconversations
(upbeat music) >> Despite its 70 to $80 billion total available market, computer storage is like a small town, everybody knows everybody else. We say in the storage world, there are a hundred people, and 99 seats. Infinidat is a company that was founded in 2011 by storage legend, Moshe Yanai. The company is known for building products with rock solid availability, simplicity, and a passion for white glove service, and client satisfaction. Company went through a leadership change recently, in early this year, appointed industry vet, Phil Bullinger, as CEO. It's making more moves, bringing on longtime storage sales exec, Richard Bradbury, to run EMEA, and APJ Go-To-Market. And just recently appointed marketing maven, Eric Hertzog to be CMO. Hertzog has worked at numerous companies, ranging from startups that were acquired, two stints at IBM, and is SVP of product marketing and management at Storage Powerhouse, EMC, among others. Hertzog has been named CMO of the year as an OnCon Icon, and top 100 influencer in big data, AI, and also hybrid cloud, along with yours truly, if I may say so. Joining me today, is the newly minted CMO of Infinidat, Mr.Eric Hertzog. Good to see you, Eric, thanks for coming on. >> Dave, thank you very much. You know, we love being on theCUBE, and I am of course sporting my Infinidat logo wear already, even though I've only been on the job for two weeks. >> Dude, no Hawaiian shirt, okay. That's a pretty buttoned up company. >> Well, next time, I'll have a Hawaiian shirt, don't worry. >> Okay, so give us the backstory, how did this all come about? you know Phil, my 99 seat joke, but, how did it come about? Tell us that story. >> So, I have known Phil since the late 90s, when he was a VP at LSA of Engineering, and he had... I was working at a company called Milax, which was acquired by IBM. And we were doing a product for HP, and he was providing the subsystem, and we were providing the fiber to fiber, and fiber to SCSI array controllers back in the day. So I met him then, we kept in touch for years. And then when I was a senior VP at EMC, he started originally as VP of engineering for the EMC Isilon team. And then he became the general manager. So, while I didn't work for him, I worked with him, A, at LSA, and then again at EMC. So I just happened to congratulate him about some award he won, and he said "Hey Herzog, "we should talk, I have a CMO opening". So literally happened over LinkedIn discussion, where I reached out to him, and congratulate him, he said "Hey, I need a CMO, let's talk". So, the whole thing took about three weeks in all honesty. And that included interviewing with other members of his exec staff. >> That's awesome, that's right, he was running the Isilon division for awhile at the EMC. >> Right. >> You guys were there, and of course, you talk about Milax, LSA, there was a period of time where, you guys were making subsystems for everybody. So, you sort of saw the whole landscape. So, you got some serious storage history and chops. So, I want to ask you what attracted you to Infinidat. I mean, obviously they're a leader in the magic quadrant. We know about InfiniBox, and the petabyte scale, and the low latency, what are the... When you look at the market, you obviously you see it, you talk to everybody. What were the trends that were driving your decision to join Infinidat? >> Well, a couple of things. First of all, as you know, and you guys have talked about it on theCUBE, most CIOs don't know anything about storage, other than they know a guy got to spend money on it. So the Infinidat message of optimizing applications, workloads, and use cases with 100% guaranteed availability, unmatched reliability, the set and forget ease of use, which obviously AIOps is driving that, and overall IT operations management was very attractive. And then on top of that, the reality is, when you do that consolidation, which Infinidat can do, because of the performance that it has, you can dramatically free up rack, stack, power, floor, and operational manpower by literally getting rid of, tons and tons of arrays. There's one customer that they have, you actually... I found out when I got here, they took out a hundred arrays from EMC Hitachi. And that company now has 20 InfiniBoxes, and InfiniBox SSAs running the exact same workloads that used to be, well over a hundred subsystems from the other players. So, that's got a performance angle, a CapEx and OPEX angle, and then even a clean energy angle because reducing Watson slots. So, lots of different advantages there. And then I think from just a pure marketing perspective, as someone has said, they're the best kept secret to the storage industry. And so you need to, if you will, amp up the message, get it out. They've expanded the portfolio with the InfiniBox SSA, the InfiniGuard product, which is really optimized, not only as the PBA for backup perspective, and it works with all the backup vendors, but also, has an incredible play on data and cyber resilience with their capability of local logical air gapping, remote logical air gapping, and creating a clean room, if you will, a vault, so that you can then recover their review for malware ransomware before you do a full recovery. So it's got the right solutions, just that most people didn't know who they were. So, between the relationship with Phil, and the real opportunity that this company could skyrocket. In fact, we have 35 job openings right now, right now. >> Wow, okay, so yeah, I think it was Duplessy called them the best kept secret, he's not the only one. And so that brings us to you, and your mission because it's true, it is the best kept secret. You're a leader in the Gartner magic quadrant, but I mean, if you're not a leader in a Gartner magic quadrant, you're kind of nobody in storage. And so, but you got chops and block storage. You talked about the consolidation story, and I've talked to many folks in Infinidat about that. Ken Steinhardt rest his soul, Dr. Rico, good business friend, about, you know... So, that play and how you handle the whole blast radius. And that's always a great discussion, and Infinidat has proven that it can operate at very very high performance, low latency, petabyte scale. So how do you get the word out? What's your mission? >> Well, so we're going to do a couple of things. We're going to be very, very tied to the channel as you know, EMC, Dell EMC, and these are articles that have been in CRN, and other channel publications is pulling back from the channel, letting go of channel managers, and there's been a lot of conflict. So, we're going to embrace the channel. We already do well over 90% of our business within general globally. So, we're doing that. In fact, I am meeting, personally, next week with five different CEOs of channel partners. Of which, only one of them is doing business with Infinidat now. So, we want to expand our channel, and leverage the channel, take advantage of these changes in the channel. We are going to be increasing our presence in the public relations area. The work we do with all the industry analysts, not just in North America, but in Europe as well, and Asia. We're going to amp up, of course, our social media effort, both of us, of course, having been named some of the best social media guys in the world the last couple of years. So, we're going to open that up. And then, obviously, increase our demand generation activities as well. So, we're going to make sure that we leverage what we do, and deliver that message to the world. Deliver it to the partner base, so the partners can take advantage, and make good margin and revenue, but delivering products that really meet the needs of the customers while saving them dramatically on CapEx and OPEX. So, the partner wins, and the end user wins. And that's the best scenario you can do when you're leveraging the channel to help you grow your business. >> So you're not only just the marketing guy, I mean, you know product, you ran product management at very senior levels. So, you could... You're like a walking spec sheet, John Farrier says you could just rattle it off. Already impressed that how much you know about Infinidat, but when you joined EMC, it was almost like, there was too many products, right? When you joined IBM, even though it had a big portfolio, it's like it didn't have enough relevant products. And you had to sort of deal with that. How do you feel about the product portfolio at Infinidat? >> Well, for us, it's right in the perfect niche. Enterprise class, AI based software defined storage technologies that happens run on a hybrid array, an all flash array, has a variant that's really tuned towards modern data protection, including data and cyber resilience. So, with those three elements of the portfolio, which by the way, all have a common architecture. So while there are three different solutions, all common architecture. So if you know how to use the InfiniBox, you can easily use an InfiniGuard. You got an InfiniGuard, you can easily use an InfiniBox SSA. So the capability of doing that, helps reduce operational manpower and hence, of course, OPEX. So the story is strong technically, the story has a strong business tie in. So part of the thing you have to do in marketing these days. Yeah, we both been around. So you could just talk about IOPS, and latency, and bandwidth. And if the people didn't... If the CIO didn't know what that meant, so what? But the world has changed on the expenditure of infrastructure. If you don't have seamless integration with hybrid cloud, virtual environments and containers, which Infinidat can do all that, then you're not relevant from a CIO perspective. And obviously with many workloads moving to the cloud, you've got to have this infrastructure that supports core edge and cloud, the virtualization layer, and of course, the container layer across a hybrid environment. And we can do that with all three of these solutions. Yet, with a common underlying software defined storage architecture. So it makes the technical story very powerful. Then you turn that into business benefit, CapEX, OPEX, the operational manpower, unmatched availability, which is obviously a big deal these days, unmatched performance, everybody wants their SAP workload or their Oracle or Mongo Cassandra to be, instantaneous from the app perspective. Excuse me. And we can do that. And that's the kind of thing that... My job is to translate that from that technical value into the business value, that can be appreciated by the CIO, by the CSO, by the VP of software development, who then says to VP of industry, that Infinidat stuff, we actually need that for our SAP workload, or wow, for our overall corporate cybersecurity strategy, the CSO says, the key element of the storage part of that overall corporate cybersecurity strategy are those Infinidat guys with their great cyber and data resilience. And that's the kind of thing that my job, and my team's job to work on to get the market to understand and appreciate that business value that the underlying technology delivers. >> So the other thing, the interesting thing about Infinidat. This was always a source of spirited discussions over the years with business friends from Infinidat was the company figured out a way, it was formed in 2011, and at the time the strategy perfectly reasonable to say, okay, let's build a better box. And the way they approached that from a cost standpoint was you were able to get the most out of spinning disk. Everybody else was moving to flash, of course, floyers work a big flash, all flash data center, etc, etc. But Infinidat with its memory cache and its architecture, and its algorithms was able to figure out how to magically get equivalent or better performance in an all flash array out of a system that had a lot of spinning disks, which is I think unique. I mean, I know it's unique, very rare anyway. And so that was kind of interesting, but at the time it made sense, to go after a big market with a better mouse trap. Now, if I were starting a company today, I might take a different approach, I might try to build, a storage cloud or something like that. Or if I had a huge install base that I was trying to protect, and maybe go into that. But so what's the strategy? You still got huge share gain potentials for on-prem is that the vector? You mentioned hybrid cloud, what's the cloud strategy? Maybe you could summarize your thoughts on that? >> Sure, so the cloud strategy, is first of all, seamless integration to hybrid cloud environments. For example, we support Outpost as an example. Second thing, you'd be surprised at the number of cloud providers that actually use us as their backend, either for their primary storage, or for their secondary storage. So, we've got some of the largest hyperscalers in the world. For example, one of the Telcos has 150 Infiniboxes, InfiniBox SSAS and InfiniGuards. 150 running one of the largest Telcos on the planet. And a huge percentage of that is their corporate cloud effort where they're going in and saying, don't use Amazon or Azure, why don't you use us the giant Telco? So we've got that angle. We've got a ton of mid-sized cloud providers all over the world that their backup is our servers, or their primary storage that they offer is built on top of Infiniboxes or InfiniBox SSA. So, the cloud strategy is one to arm the hyperscalers, both big, medium, and small with what they need to provide the right end user services with the right outside SLAs. And the second thing is to have that hybrid cloud integration capability. For example, when I talked about InfiniGuard, we can do air gapping locally to give almost instantaneous recovery, but at the same time, if there's an earthquake in California or a tornado in Kansas City, or a tsunami in Singapore, you've got to have that remote air gapping capability, which InfiniGuard can do. Which of course, is essentially that logical air gap remote is basically a cloud strategy. So, we can do all of that. That's why it has a cloud strategy play. And again we have a number of public references in the cloud, US signal and others, where they talk about why they use the InfiniBox, and our technologies to offer their storage cloud services based on our platform. >> Okay, so I got to ask you, so you've mentioned earthquakes, a lot of earthquakes in California, dangerous place to live, US headquarters is in Waltham, we're going to pry you out of the Golden State? >> Let's see, I was born at Stanford hospital where my parents met when they were going there. I've never lived anywhere, but here. And of course, remember when I was working for EMC, I flew out every week, and I sort of lived at that Milford Courtyard Marriott. So I'll be out a lot, but I will not be moving, I'm a Silicon Valley guy, just like that old book, the Silicon Valley Guy from the old days, that's me. >> Yeah, the hotels in Waltham are a little better, but... So, what's your priority? Last question. What's the priority first 100 days? Where's your focus? >> Number one priority is team assessment and integration of the team across the other teams. One of the things I noticed about Infinidat, which is a little unusual, is there sometimes are silos and having done seven other small companies and startups, in a startup or a small company, you usually don't see that silo-ness, So we have to break down those walls. And by the way, we've been incredibly successful, even with the silos, imagine if everybody realized that business is a team sport. And so, we're going to do that, and do heavy levels of integration. We've already started to do an incredible outreach program to the press and to partners. We won a couple awards recently, we're up for two more awards in Europe, the SDC Awards, and one of the channel publications is going to give us an award next week. So yeah, we're amping up that sort of thing that we can leverage and extend. Both in the short term, but also, of course, across a longer term strategy. So, those are the things we're going to do first, and yeah, we're going to be rolling into, of course, 2022. So we've got a lot of work we're doing, as I mentioned, I'm meeting, five partners, CEOs, and only one of them is doing business with us now. So we want to get those partners to kick off January with us presenting at their sales kickoff, going "We are going with Infinidat "as one of our strong storage providers". So, we're doing all that upfront work in the first 100 days, so we can kick off Q1 with a real bang. >> Love the channel story, and you're a good guy to do that. And you mentioned the silos, correct me if I'm wrong, but Infinidat does a lot of business in overseas. A lot of business in Europe, obviously the affinity to the engineering, a lot of the engineering work that's going on in Israel, but that's by its very nature, stovepipe. Most startups start in the US, big market NFL cities, and then sort of go overseas. It's almost like Infinidat sort of simultaneously grew it's overseas business, and it's US business. >> Well, and we've got customers everywhere. We've got them in South Africa, all over Europe, Middle East. We have six very large customers in India, and a number of large customers in Japan. So we have a sales team all over the world. As you mentioned, our white glove service includes not only our field systems engineers, but we have a professional services group. We've actually written custom software for several customers. In fact, I was on the forecast meeting earlier today, and one of the comments that was made for someone who's going to give us a PO. So, the sales guy was saying, part of the reason we're getting the PO is we did some professional services work last quarter, and the CIO called and said, I can't believe it. And what CIO calls up a storage company these days, but the CIO called him and said "I can't believe the work you did. We're going to buy some more stuff this quarter". So that white glove service, our technical account managers to go along with the field sales SEs and this professional service is pretty unusual in a small company to have that level of, as you mentioned yourself, white glove service, when the company is so small. And that's been a real hidden gem for this company, and will continue to be so. >> Well, Eric, congratulations on the appointment, the new role, excited to see what you do, and how you craft the story, the strategy. And we've been following Infinidat since, sort of day zero and I really wish you the best. >> Great, well, thank you very much. Always appreciate theCUBE. And trust me, Dave, next time I will have my famous Hawaiian shirt. >> Ah, I can't wait. All right, thanks to Eric, and thank you for watching everybody. This is Dave Vellante for theCUBE, and we'll see you next time. (bright upbeat music)
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Doc D'Errico, Infinidat | CUBE Conversation, December 2020
>>From the cubes studios in Palo Alto, in Boston, connecting with thought leaders all around the world. This is a cute conversation. >>The external storage array business, as we know it has changed forever. You know, you can see that in the survey data that we do and the financial information from the largest public storage companies. And it's not just because of COVID, although that's clearly a factor which has accelerated the shifts that we see in the market, specifically, those CIO is, are rationalizing their infrastructure portfolios by consolidating workloads to simplify, reduce costs and minimize vendor sprawl. So they can shift resources toward digital initiatives that include cloud containers, machine intelligence, and automation all while reducing their risks. Hello everyone. This is Dave Vellante and welcome to this cube conversation where we're going to discuss strategies related to workload consolidation at petabyte scale. And with me is Dr. Rico. He's the vice president office of the CTO at INFINIDAT welcome back to the cube doc, always a pleasure to see you >>And great to be here. Always a pleasure to work with you, Dave. >>So doc, I just published a piece over the weekend and I pointed out that of the largest storage companies, only one showed revenue growth last quarter, and that was on a significantly reduced compare with last year. So my first question to you is, is INFINIDAT growing its business. >>Oh, absolutely. It's been a very interesting year all across as you can quite imagine. Um, but you know, our footprint is such that with our elastic pricing models and the, and the fact that we've got excess capacity, uh, in almost every single system that's out there, we were really given our customers a, an opportunity to take advantage of that, to increase their capacity levels while maintaining the same levels of performance and availability, but not have to have anybody on premises during this crazy, you know, COVID struck era. >>Yeah. So you're bringing that cloud model to the, to the data center, which has obviously been a challenge. I mean, you mentioned the subscription sort of like pricing, we're going to get into the cloud more, but I wonder if we could step back a little bit and look at some of the macro trends that you're seeing in the market and specifically as it relates to on-prem storage strategies that CEO's are taking. >>Yeah. You know, it's been interesting, we've seen over the course of the past five years or so, certainly a big uptick in people looking at next generation or what they believe in perceived to be next generation storage platforms, which are really just evolutions of media. They're not really taking advantage of any new innovations in storage and, you know, not withstanding our own products, which are all software driven. We've talked about that before, but what what's really happened in this past year, as you, as you said, CEOs and CTOs, they're always looking for that, that next point of leverage advantage. And they're looking for more agility in application deployment, they're looking in a way to rapidly respond to business requirements. So they're looking very much at those cloud-like requirements. They're looking at those capabilities to containerize applications. They're looking at how they can, um, you know, shift out virtual machines if they're not in a directly in a container, uh, and how the storage by the way, can, can have the same advantage and in order to do so, they really need to look at storage consolidation. You know, I think Dave, to, to sum it up from the storage perspective, you know, I love Ken Steinhardt was recently on a video and, you know, he was, he was challenged that, you know, people aren't looking at spinning rust, riff, you know, a derogatory wave of referring a disc and, and Ken, so rightly and accurately responded. Yeah. But people weren't really looking for QLC either. You know, what they're looking for is performance, scale availability and certainly cost effectiveness and price. >>Yeah. It was like, I set up front dock. I mean, if you're a C level executive today, you don't want to worry about your storage infrastructure. You've got bigger problems to worry about. You just want it to work. And so when you talk about consolidating workloads, people often talk about the so-called blast radiation. In other words, people who run data centers, they understand that things fail. And sometimes something as simple, it might be a power supply can have a catastrophic downstream effect on application availability. So my question is, how do you think about architecting systems? So as to minimize the effects of component failures on the business? >>Yeah. You know, it's a very interesting term, Dave blast radius, right? We've, we've heard this referred to storage over the last several decades. In fact, when it really should refer to the data center and the application infrastructure. Uh, but you know, if we're talking about just the storage footprint itself, one of the things that we really need to look, look at is the resilience and the reliability of the architecture. And when you look at something that is maybe dual controller single or double power supply, there are issues and concerns that take in, in, into, into play. And what we've done is we've designed something that's really triple redundant, which is typically only been applied to the very high end of the market before. And we do it in a very active, active, active manner. And naturally we have suggestions for best practices for deployment within a data center as well, you know, multiple sources of power coming into the array and things of that nature. But everything needs to be this active, active, active type of architecture in order to bring those reliability levels up to the point where as long as it's a component failure within the array, it's not going to cause an outage or data on availability event. >>Yeah. So imagine a heat map when people talk about the blast radius. So imagine the heat map is green. There's a big, you know, there's a yellow area and there's a, there's a red area. And what you're saying is, as far as the array goes, you're essentially eliminating the red area. Now, if you take it to the broader installation, you know, that red area, you have to deal with it in different ways, remote replication, then you can at the sink and in a sink. Uh, but, but essentially what I'm hearing you say, doc, is, is you're squeezing that red area out. So, so your customers could sleep at night. >>That absolutely sleep at night is so appropriate. And in fact, we've got a large portion of our customer base is, or they're running mission critical businesses. You know, we have some of the most mission critical companies in our, in our logo portfolio, in the world. We also have, by the way, some very significant service provider businesses who were we're providing, you know, mission critical capabilities to their customers in turn, and they need to sleep at night. And it it's, you know, availability is only one factor. Certainly manageability is another cause you know, not meeting a service level is just like data unavailability in some respects. So making manageability is automatic as it can be making sure that the, that the system is not only self-healing, but can re respond to variations in workload appropriately is very, very critically important as well. >>Yeah. So that, that you mentioned mission critical workloads, and those are the, those are the workloads that let's face it. They're not moving into the cloud, certainly not in any, any big way, you know, why would they generally are CIO CTO is they're putting a brick wall around that saying, Hey, it works. We don't want to migrate that piece, but I want to talk more about how your customers are thinking about workload consolidation and rationalizing their storage portfolios. What are those conversations like? Where do they start and what are some of the outcomes that you're seeing with your customers? >>Yeah, I think the funny thing about that point Dave, is that customers are really starting to think about a cloud in an entirely different way. You know, at one point cloud meant public cloud and men, this entity, uh, outside the walls of the data center and people were starting to use services without realizing that that was another type of cloud. And then they were starting to build their own versions of cloud. You know, we were referring to them as private clouds, but they were, you know, really spread beyond the walls of a single data center. So now it's a very hybrid world and there's lots of different ways to look at it, hybrid cloud multi-cloud, whatever moniker you want to put on it. It really comes down to a consistency in how you manage that infrastructure, how you interface with that infrastructure and then understanding what the practicality is of putting workloads in different places. >>And practicality means not only the, you know, the latency of access of the data, but the costs associated with it. And of course the other aspects that we talked about, like what the, the availability metrics, and as you increase the availability and performance metrics, those costs go up. And that's one of the reasons why some of these larger mission critical data centers are really, you know, repatriating their, their mission, critical workloads, at least the highest, highest levels of them and others are looking at other models, for example, AWS outposts, um, which, you know, talked about quite a bit recently in AWS reinvent. >>Yeah. I just wrote, again, this weekend that you guys were one of the, uh, partners that was qualified now, uh, to run on AWS outpost, it's interesting as Amazon moves, it's, you know, it's, it's it's model to the edge, which includes the data center to them. They need partners that can, that really understand how to operate in an on-premise world, how to service those customers. And so that's great to see you guys as part of that. >>Yeah. Thank you. And, you know, it was actually a very seamless integration because of the power and capability of all of the different interface models that we have is they all are fully and tightly integrated and work seamlessly. So if you want to use a, you know, a CSI type model, uh, you know, do you interface with your storage again, uh, with, with INFINIDAT and, you know, we work with all of the different flavors so that the qualification process, the certification process and the documentation process was actually quite easy. And now we're able to provide, you know, people who have particularly larger workloads that capability in the AWS on premises type environment. >>Yeah. Now I implied upfront that that cloud computing was the main factor, if not the primary factor, really driving some of the changes that we're seeing in the marketplace. Now, of course, it's all, not all pink roses with the cloud. We've seen numerous public cloud outages this year, certainly from Microsoft. We saw the AWS Kinesis outage in November. Google just had a major outage this month. Gmail was down G suite was down for an extended period of time. And that disrupted businesses, we rely on that schools, for example. So it's always caveat emptor as we know, but, but talk to INFINIDAT cloud strategy, you mentioned hybrid, uh, particularly interested in, in how you're dealing with things like orchestration and containers and Kubernetes. >>Yeah, well, of course we have a very feature rich set of interfaces for containers, Kubernetes interfaces, you know, downloadable through native, uh, native. So they're, they're very easy to integrate with, you know, but our cloud strategy is that, you know, we are a software centric model and we, you know, all of the, all of the value and feature function that we provide is through the software. The hardware of infiniboxes really a reference architecture that we, uh, we deliver to make it easier for customers to enjoy say 100% availability model. But if, if you want to run something in a traditional on premises data center, you know, straighten InfiniBox is fine, but we also give you the flexibility of cloud-like consumption through our pricing models, our, our elastic pricing models. So you don't need to consume an entire InfiniBox day one. You can grow and shrink that environment with, uh, with an OPEX model, or you can, um, buy it as you consume it in a, in a cap ex model. >>And you can switch, uh, from OPEX over to CapEx if it becomes more cost effective for you in time, which I think is, is what a lot of people are looking for. If you're looking for that public cloud, we, you know, we have our new tricks cloud offering, which is now being delivered more through partners, but you know, some businesses and especially the, the mid tier, um, you know, the SMB all the way through the mid enterprise are also now looking to cloud service providers, many of which use InfiniBox as, as their backend. And now with AWS outposts, of course, you know, we can give you that on premises, uh, uh, experience of the public cloud, >>You guys were early on. And obviously in that, that subscription-based model, and now everyone's doing it. I noticed in the latest Gartner magic quadrant on, on storage arrays, which you guys were named a leader, uh, they, I think they had a stat in there and said, I, I forget what the exact timeframe was that 50% of customers would be using that type of model. And again, I guarantee you by whatever time frame, that was a hundred percent of the vendor community is going to be delivering that type of model. So, so congratulations on being named a leader, I will say this there's there's there's consolidation happening in the market. So this, to me, this bodes well, to the extent that you can guarantee high availability and consistent performance, uh, at, at scale, that bodes well for, for you guys in a consolidating market. And I know IDC just released a paper, it was called, uh, I got, uh, I got a copy here. >>It's called a checklist for, uh, storage, workload consolidation at petabyte scale. It was written by Eric Bergner, who I've known for a number of years. He's the VP of infrastructure. Uh, he knows his stuff and the paper is very detailed. So I'm not going to go through the checklist items, but I, but I think if you don't mind, doc, I think it's worth reading an excerpt from this. If I can, as part of his conclusions, when workload consolidation, it organizations should carefully consider their performance availability, functionality, and affordability requirements. Of course, few storage systems in the market will be able to cost effectively consolidate different types of workloads with different IO profiles onto a single system. But that is in INFINIDAT forte. They're very good at it. So that's a, that's quite a testimonial, you know, why is that your thoughts on what Eric wrote? >>Well, you know, first of all, thank you for the kudos on the Gartner MQ, you know, being a leader on the second year in a row for primary storage, only because that documents only existed for two years, but, uh, you know, we were also a leader in hybrid storage arrays before that. And, you know, we, we love Gardner. We think they're, they're, you know, um, uh, real critical, you know, reliable source for, for a lot of large companies and, and IDC, you know, Eric of course is, uh, he's a name in the industry. So we, you know, we very much appreciate when he writes something, you know, that positive about us. But to answer your question, Dave, you know, there's, there's a lot that goes on inside InfiniBox and is the neural cash capabilities, the deep learning engine that is able to understand the different types of workloads, how they operate, uh, how to provide, you know, predictable performance. >>And that I think is ultimately key to an application. It's not just high performance. It's, it's predictable performance is making sure the application knows what to expect. And of course it has to be performant. It can't just be slow, but predictable. It has to be fast and predictable providing a multi-tenant infrastructure that is, that is native to the architecture, uh, so that these workloads can coexist whether they're truly just workloads from multiple applications or workloads from different business units, or potentially, as we mentioned with cloud service providers, workloads from different customers, you know, they, they need to be segmented in such a way so that they can be managed, operating and provide that performance and availability, you know, at scale because that's where data centers go. That's where data centers are. >>Great. Well, so we'll bring that graphic back up just to show you, obviously, this is available on your website. Uh, you can go download this paper from Erik, uh, from IDC, www infinidat.com/ian/resource. I would definitely recommend you check it out. Uh, as I say, Ericsson, you know, I've been in the business a long, long time, so, so that's great, doc, we'll give you the last word. Anything we didn't cover any big takeaways you want to, you want to share with the audience? >>Yeah. You know, I think I'll go back to that point. You know, consolidation is absolutely key for, uh, not just simplicity of management, but capability for you respond quickly to changing business requirements and or new business requirements, and also do it in a way that is cost-effective, you know, just buying the new shiny object is it's expensive and it's very limited in, in shelf life. You're just going to be looking for the next one the next year. You want to provide something that is going to provide you that predictable capability over time, because frankly, I have never met a C X O of anything that wasn't trying to increase their profit. >>You know, that's a great point. And I just, I would add, I mean, the shiny new object thing. Look, if you're in an experimental mode and playing around with, you know, artificial intelligence or automation thinking, you know, areas that you really don't know a lot about, you know, what, check out the shiny new objects, but I would argue you're on-prem storage. You don't want to be messing around with that. That's, it's not a shiny new objects business. It's really about, you know, making sure that that base is stable. And as you say, predictable and reliable. So doc Terico thanks so much for coming back into cube. Great to see you. >>Great to see you, David, and look forward to next time. >>And thank you for watching everybody. This is Dave Volante and we'll see you next time on the queue.
SUMMARY :
From the cubes studios in Palo Alto, in Boston, connecting with thought leaders all around the world. You know, you can see that in the survey And great to be here. So my first question to you is, is INFINIDAT growing Um, but you know, our footprint is such that I mean, you mentioned the subscription sort of like pricing, we're going to get into the cloud more, you know, he was, he was challenged that, you know, people aren't looking at spinning And so when you talk about Uh, but you know, if we're talking about you know, that red area, you have to deal with it in different ways, remote replication, And it it's, you know, availability is only one factor. They're not moving into the cloud, certainly not in any, any big way, you know, clouds, but they were, you know, really spread beyond the walls of a single data center. And practicality means not only the, you know, the latency of access of the And so that's great to see you guys as part And now we're able to provide, you know, people who have particularly larger you mentioned hybrid, uh, particularly interested in, in how you're dealing with things like orchestration you know, but our cloud strategy is that, you know, we are a software centric the, the mid tier, um, you know, the SMB all the way through the mid enterprise are also to the extent that you can guarantee high availability and consistent performance, you know, why is that your thoughts on what Eric wrote? We think they're, they're, you know, um, uh, real critical, you know, providers, workloads from different customers, you know, they, they need to be segmented in such Uh, as I say, Ericsson, you know, that is cost-effective, you know, just buying the new shiny object is thinking, you know, areas that you really don't know a lot about, you know, what, check out the shiny new objects, And thank you for watching everybody.
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#scaletowin with Infinidat
(orchestral music) >> Hi everybody my name is Dave Vallate and welcome to the special CUBE community event. You know, customers are on a digital journey. They're trying to transform themselves into a digital business, what's the difference between a business and a digital business? Well we think it's the way in which they use data. So we're here with a company Infinidat who's all about using data at multi petabyte scale. We have news, we have announcements, we're gonna drill down with subject matter experts, and we're gonna start with Brian Carmody, who's the chief technology officer of Infinidat. Brian, it's good to see you again. >> Good to see you too, Dave. And I can't believe it's been a year. >> It has been a year since we last sat down. If you had to summarize, Brian, the last twelve months in one word, what would it be? >> How about two words, "insane growth". >> Insane growth, okay. >> Yes, yes. >> Talk about that. >> Yeah so, as of this morning at least, Infinidat has a hair over 4.6 exabytes of customer data under management, which is just insanely cool and I'm not sure if I counted all of the zeroes properly, but it looks like it's around 180 trillion IOs served to happy customers so far as of this morning. >> Some mind boggling numbers, so let me ask you a question. Is this growth coming from, sort of traditional workloads? Is it new workloads, is it a mix? >> Oh, that's a great question. So you know, early in the Infinidat ramp, our early traction was with core banking, transaction processing applications. It was all about consolidation and replacing rows of venoxes with a single floor tile, Infinibox. But in the past year, virtually all of our growth has been an expansion outside of that core, and it's a movement into greenfield applications. So basically, obviously our customers are going into hardcore digital transformation, and this kind of changes the types of workloads that we're looking at, that we're supporting, but it also changes the value proposition, consolidation and stuff like that is all about the bottom line, it's about making storage more efficient, but once we get into the digital transformation, these greenfield applications which is what most of our new growth is, it's actually all about using your digital infrastructure as a revenue generating machine for opening up new markets, new opportunities, new applications et cetera. >> So when people talk about cloud native, that would be an example, using cloud native tool chains, that's what's happening on your systems. Is that correct? >> Yeah absolutely. And I can give you some examples. So I recently spent a day with a group of engineers that are working with autonomous vehicle sensor data. So this is telemetry coming off of self driving cars. And they're working with these ridiculously large, like multi petabyte data sets, and the purpose of this system is to make the vehicles more smarter, and more resistance to collisions, and ultimately more safe. A little bit before that, me and a bunch of other people from the team spent a day with another partner, they're also working with sensor data, but they're doing biometrics off of wearables. So they've perfected an algorithm that can, in real time, detect a heart attack from your pulse. And will immediately dispatch an ambulance to your geolocation of where, hopefully your arm is still connected to your body. And immediately send your electronic medical health records to that nearest hospital, and only then you get a video call on your phone from a doctor who says hey, are you sitting down? Your gonna be fine, you're having a heart attack, and an ambulance is gonna be there in two minutes. And the whole purpose of this is just to shave precious minutes off of that critical period of getting a person who's having a heart attack, to get them the medical care they need. >> Yeah, I'd say that's a non traditional workload. And the impact is saving lives, that's awesome. Now let's talk a little bit about your journey. You know, our friends at Gartner, they do these magic quadrants, a lot of people don't like 'em, I happen to think they're quite useful, as a guidepost, you guys have always been strong on the vision, and you've been executing. Where are you today in that quadrant? >> Yeah, it's an extreme honor. Gartner elevated us into the Leader's Quadrant last year, so customers take that very, very seriously. And the ability to execute access, is, what Gartner says it's, are you influencing the market? Are you causing the incumbents to change their strategies? And with our disruptive pricing, with our liability guarantees, our SLAs and stuff like that, Gartner felt like we met the criteria. And it's a huge honor, and we absolutely have our customers to thank for that because the magic quadrant isn't about what you tell Gartner, it's about what your customers tell Gartner. >> Congratulations on that, and I know the peer insight, you guys have done very well on that also. I want you to talk about the team, you're growing. To grow, you've gotta bring on good people. You've added some folks, talk about that a little bit. >> Yeah, yeah, well speaking of Gartner, we got Stan Zafos who recently joined. He's gonna be running product marketing for us. We're working with Doc, so he's a legend in the industry, so we're delighted to have him on board. Also, Steiny came over from Pure to join us as our field CTO, another legend who needs no introduction. So really, really happy about that. But also, it's not just, those are guys that customers see. But we're also experiencing this on the engineering side. So we, for example, we recently were very amused to realize that there are now more EMC fellows working at Infinidat, if you count Moshe, more EMC fellows working at Infinidat then working at Dell EMC, which is just, you know a humorous, kind of funny thing. So as the business has grown and has gotten momentum, you know, just like we're continuously amazed by the creativity and the things our customers are doing with data, every day, I am continuously amazed and humbled by the caliber of people that I get to work with every day. >> That's awesome. >> We're really, really happy about that. >> All right, well thank you for the recap of the past year, let's get into sort of some of the announcements today, and I wanna talk about the vision, so you have this Infinidat elastic data fabric, I'm interested in what that is, but I'm also, frankly even more interested in why. What's the "why" behind that? >> Sure. So elastic data fabric is Infinidat's roadmap, and our shared vision with customers for the future of enterprise storage. And the "why" is because customers demanded it. If we look at what's happening in the industry and the way that real customers are dealing with data right now, they have some of their data, and some of their workloads are running across public clouds. Some of them are in managed service providers. Some of them are SASs, and then they have on premises storage arrays, and elastic data fabric is Infinidat's solution that glues all of that together. It turns it into a single platform that spans on premises, colo, Infinidat powered managed service providers, Google, Amazon and Azure, and it glues it into a single platform for running workloads, so over the course of this of these presentations, we're gonna drill down into some of the enabling technologies that make this possible, but the net net, is that it is a brand new, next generation data plane for let's say for example, within a customer data center it allows customers to cluster multiple Infiniboxes together into what we call availability zones, and then manage that as a single entity. And that scales from a petabyte up to an exabyte of capacity per data center, and typically a customer would have one availability zone per data center and then one availability zone that can span multiple clouds, so that's the data plane. The control plane is the ability to manage all of this, no matter where the data lives, no matter where the workload is or needs to be and to manage it with a single pane of glass. And those are the kind of pieces of enabling technology that we're gonna unpack in the technical sessions. >> Two questions on that if I may. So you've got the data plane and the control plane, if I want to plug in to some other control plane, you know VMware control plane for instance, your API based architecture allows me to do that? Is that correct? >> Oh yeah, it's application aware, so for instance if you're running a VMware environment or a Kubernetes environment, it seamlessly integrates into that, and you manage it from a single API endpoint, and it's elastic, it scales up and down, and it's infinite and immortal. And probably the biggest problem that this solves for customers is it makes data migrations obsolete. It gives us the ability to decouple the data lifecycle from the hardware refresh lifecycle, which is a game changer for customers. >> I think you just answered my second question, which is what makes this unique? And that's at least one aspect of course. >> Yeah, I mean that's the, data migrations are the bane of customer's existence. And the larger the customer is, the more filer and erase sprawl they have, the more of a data migration headache they have. So when we kicked this project off five years ago, our call to action, the kernel of an idea that became elastic data fabric, was find a way to make it so that the next generation of infrastructure engineers that are graduated from college right now, will never know what a data migration is, and make it a story that old men in our industry talk about. >> Well that's huge because it is the bane of customers' existences. Very expensive, minimum $50,000 per migration, and many, many months, thanks Brian, for kicking this off, we've got a lot of ground to cover, and so we're gonna get into it now. We're gonna get into the news, we're gonna double click on some of the technologies and architectures, we're gonna hear from customers. And then it's your turn, we're gonna jump into the crowd chat and hear from you, so keep it right there. We'll be right back, right after this short break. (calming music) We're back with Doc D'Errico, the CMO of Infinidat. We're gonna talk about agility and manageability. Good to see you Doc. >> Good to see you again, Dave. >> All right, let's start in reverse order, let's start with manageability. What's your story there? >> Sure, happy to do that, you know Dave, we get great feedback from our customers on how simple and easy our systems are to manage. We have products like Infinimetrics which give them a lot of insights into the system. We have APIs, very simple and easy to use. But our customers keep asking for more insights into their environment, leveraging the analytics that we already do, now you've also heard just now about our elastic data fabric, which is our vision, Infinidat's vision for the data center, not just for today, but into the future. And our first instantiation of that vision in answering those customer responses, is a new cloud based platform, initially to provide some better monitoring and analytics, but then you're going to go into data migrations, auto provisioning, storage availability zones, and really your whole customer experience with Infinidat. >> So for my understanding, this is a SAS solution, is that correct? >> It is, it's a secure, multi site solution, so in other words, all of your Infinidat systems, wherever they are around the world, all visible through a single pane of glass. But the cloud based system gives us a lot of great power too, it gives us the agility to provide faster development and rapid enhancement based on feedback and feature requests. It also then provides you customizable dashboards in your system, dashboards that we can create very rapidly, giving you advisors and insights into a variety of different things. And we have lots of customers who are already engaged in using this. >> So I'm interested in this advisors and insights, my understanding is you guys got a data lake in the backend. You're mining that data, performing analytics on it. What kinds of benefits do customers get out of that? >> Well they can search into things, like abandoned volumes within their system. Tracking the growth of their storage environment. Configuration errors, like asymmetric ports and paths, or even just performance behaviors, like abnormal latencies or bandwidth patterns. >> So when you're saying abandoned volumes, your talking about like, reclaiming wasted space? >> Absolutely. >> To be able to reuse it. I mean people in the old days have done that because of a log structured file and they had to do it for performance, but you're doing it to give back money to the customers, is that right? >> That's exactly right, you know customers very often get requests from business units to spin off additional volume sets for whether it be a test environment or some specific application that they're running for some period of time. And then when they spin down the environment they sometimes leave the data set there thinking that they might need it again in the not so distant future, and then it sort of dies on the vine, it sits there taking up space and it's never used again, so we give them insights into when the last time things were accessed, how often it's accessed, what the IO patterns are, how many copies there might be, with snapshots and things like that. >> You mentioned strong customer feedback. Everybody says they get great customer feedback. But you've been with a lot of companies. How is this different, and what specifically is that feedback? >> Yeah, the analytics and insights are very unique, this is exactly what customers have been asking for from other vendors. Nobody does it, you know we're hearing such great stories about the impact on their costs. Like the capacity utilization, reclaiming all that abandoned capacity, being able to put new workloads and grow their environment without having to pay any additional costs is exciting to them. Identifying and correcting configuration issues, getting ahead of performance problems before they occur. Our customers are already saving time and money by leveraging this in our environment. >> All right let's pivot to agility. You've got Flex, what's your story there? What is Flex? >> Well Dave, imagine a world if you will, if you didn't have to worry about hardware anymore, right, it sounds like a science fiction story but it's not. >> Sounds like cloud. >> It sounds like cloud, and people have been migrating to the cloud and in the public cloud environment, we have a solution that we talked about a year ago called Neutrix Cloud, providing a sovereign based storage solution so that you can get the resilience and the performance of Infinibox or Infiniguard in your system today, but people want that experience on premises, so for the on premise experience, we're announcing Infinibox Flex, and Inifiniguard Flex, an environment where, you don't have to worry about the hardware, you manage your data, we'll manage the hardware, and you get to pay for what you use as you need it. You can scale up an down, we'll guarantee the availability. 100% availability, and with this environment, you'll get free hardware for life. >> Okay a lot of questions, so this sounds like your on prem cloud, right, you're bringing that cloud experience to the data, wherever it lives, you say you can scale up and scale down, how does that work, you're over provisioning, or, and you're not charging me for what I don't use, can you give us some details there? >> Well just like with an Infinibox, we're going to try to provide the customer with the Infinibox that they need not just for today, but for tomorrow. We're gonna work with the customer to look into the future and try to determine what are their performance requirements and capacity requirements over time. The customer will have the ability to manage the data configuration and the allocation of the storage and add or remove storage as they need it. As they need it, as they scale up, and we'll build them based on the daily average, just like the cloud experience, and if, as they reduce, same thing, it will adjust the daily average and build accordingly. >> Am I right, the customer will make some minimum commitment, and then if they go over that, you'll charge 'em for it, if they don't, then you won't charge 'em for it, is that correct? >> If they go over it, we'll charge them for the period they go over, if they continue to use it forever, we'll charge them that. If they reduce it back, then we'll charge them the reduced amount. >> So that gives them the flexibility there and the agility. Okay 100% availability, what's behind that? >> You know, we have a seven nines reliability metric that we manage to on a day to day basis. We have customers who have been running systems for years without any noticeable downtime, and when you have seven ninths, that's 3.16 seconds of availability per year. Right, the life cycle of an IO timeout is much longer than that, so effectively from the customer's application perspective, it's 100% available. We're willing to put our money where our mouth is. So if you experience downtime that's caused by our system at any time during that monthly period, you get the next month for free for the entire capacity. >> Okay, so that's a guarantee that you're making. >> That's a guarantee. >> Okay, read the fine print. But it sounds like the fine print is just what you said it is. >> It's pretty straight forward. >> Free hardware for life. Free, like a puppy? (laughs) >> No, free like in free, free meaning you're paying for the service, we're providing the capacity for you to put your data, and every three years, we will refresh that entire system with new hardware. And the minimum is three years, if you prefer because of your business practices to change that cycle, we'll work with you to find the time that makes the most sense. >> So I could do four years or five years if I wanted. >> You could do four years or five years. You could do three years and three months. And you'll get the latest and greatest hardware. We'll also, by the way provide the data migration services which is part of this cloud vision. So your not going to have to do any of the work. You're not going to have to pay for additional capital expense so that you have two sets of hardware on the floor for six months to a year while you do migration and work it into your schedules. We'll do that entire thing transparently for you in your environment, completely non disruptive to you. >> So you guys are all about petabyte scale. Hard enterprise problems, this isn't a mom and pop sort of small business solution, where do you see this play? Obviously service providers are gonna eat this stuff up. Give us some -- >> Yeah you know, service providers is a great opportunity for this. It's also a wonderful opportunity for Infiniverse. But any large scale environment this should be a shoo-in. And you know what, even if you're in a small scale environment that has a need that you wanna maintain that environment on premises, you're small scale, you wanna take advantage of your data more. You know you're going to grow your environment, but you're not quite sure how you're gonna do it. Or you have these sporadic workloads. Perhaps in the finance industry, you know we're in tax season right now, taxes just ended half a month ago right, there are plenty of businesses who need additional capacity for maybe four months of the year, so they can scale up for those four months and then scale back down. >> Okay, give us the bottom line on the customer impact. >> So the customer impact is really all about greater agility, the ability to provide that capacity and flexible model without big impact to their overall budget over the course of the year. >> All right Doc, thank you very much. Appreciate your time and the insight. >> It's my pleasure, Dave. >> All right, let's year from the customer, and we'll be right back. Right after this short break. >> Michael Gray is here, he's the chief technology officer of Boston based Thrive, Michael, good to see you. Thanks for coming on. >> Hey, glad to be here. >> So tell us about Thrive, what are you guys all about? >> You know, Thrive started almost 20 years ago as a traditional managed service provider. But really in the past four to five years transformed into a next generation managed service provider, primarily now, we're focusing on cyber security, cloud hosting and public cloud hosting, as well as disaster recovery. To me, and this is something that's primary to Thrive's focus, is application enablement. We're an application enablement company. So if your application is best run in Azure, then we wanna put it there, a lot of times we'll find that just due to business problems or legacy technologies, we have to build private clouds. Or even for security reasons, we want to build private cloud, or purely just because we're running into a lot of public cloud refugees. You know they didn't realize a lot of the, maybe incidental fees along the way actually climbed up to be a fairly big budget number. So you know, we wanna really look at people's applications and enable them to be high performance but also highly secure. >> So I'm curious as to when you brought in Infinidat, what the business impact was economically. There's all the sort of non TCO factors that I wanna explore, so was it the labor costs that got reduced, did you redeploy those resources? Was it actually the hardware, or? >> First and foremost, and you know this is going back many years, and I think I would say this is true for any data center cloud provider. The minute the phone rings and someone says my storage is slow, we're losing money. Okay, because we've had to pick up the phone and someone needs to address that. We have eliminated all storage performance help desk issues, it's now one thing I don't need to think about anymore. We know that we can rely on our performance. And we know we don't need to worry about that on a day to day basis, and that is not in question. Now the other thing is really, as we started to expand our Infinidat footprint geographically, we suddenly started to realize, not only do we have this great foundation built but we can leverage an investment we made to do things that we couldn't do before. Maybe we could do them but they required another piece of technology, maybe we could do them but they required some more licensing. Something like that, but really when we started the standardization, we did it for operational efficiency reasons, and then suddenly realized that we had other opportunities here. And I have to hand it to Infinidat. They're actually the ones that helped us craft this story. Not only is this just a solid foundation but it's something you can build on top of. >> Has that been your experience, that it's sort of reduced or eliminated traditional storage bottlenecks? >> Oh absolutely, and you know I mentioned before that storage forms have now become an afterthought to me. You know, and a little bit the way we look at our storage platform is from a performance standpoint, not a capacity standpoint, we can throw whatever we want at the Infinidat, and sort of the running joke internally is that we'll just smile and say is that all you got? >> You mean like mix workloads so you don't have to sort of tune each array for a particular workload? >> Yeah, and you know I can image that as someone who might be listening to what I'm saying, well hey come on, it can't really be that good. And I'm telling you from seeing it day to day, again you can just throw the workloads at it, and it will do what it says it does. You don't see that everyday, now as far as capacity goes, there's this capacity on demand model, which we're a huge fan of, they also have some other models, the flex model, which is very useful for budgeting purposes, what I will tell you is you have to sacrifice at least one floor tile for Infinidat, it's very off putting first on day one, and I remember my reaction. But again, as I was saying earlier, when you start peeling back the pieces of the technology and why theses things are, and the different flexibility on the financial side, you realize this actually isn't a downside, it's an upside. >> We're gonna talk performance with Craig Hebbert who's vice president with Infinidat, he focuses on strategic accounts, Craig, thanks for coming on. >> Thanks for having me. >> All right, so let's talk performance, everybody talks about performance they have their bench marketing, everybody's throwing Flash at the problem, you guys, you use Flash, but you didn't hop on that all Flash bandwagon, why and how are you different? >> Great question, we get it a lot with our customers. So we innovated, we spent over five years looking at the big picture, what the box would need today. What it would need in the future, and how would we arrive there by doing it economically? And so as you said, we use a small amount of Flash, that's a small percentage, two, three, four percent of the total box, but we do it by having a foundation that nobody else has, instead of throwing hardware at the solution, we have some specific mechanisms that nobody else has, we have a tri, which is a multi value structure that allows us to dynamically trace and track all of the IOs that come into the box, we ship intelligence. Everybody else ships dumb blocks of data. And so their only course of action to adopt new strategies is to bolt on the latest and greatest media. I've had a lot of experience at other companies where they've tried to shoehorn in new techniques whether it be a NAS Blade into an existing storage box or whether it be thin provisioning after the fact. And things that are done sort of like after the design is done never pan out very well. And the beauty with Infinibox is that all our protocols work the same way. I-ska-zin, NAS Block, it is all structured the same way. And that makes performance equal over all those protocols. And it makes it also easy to manage via the same API structure. >> So you're claiming that you can give equivalent or better performance with a combination of Flash and Spinning Disk than your competitors who are all Flash. Can you kind of add some color to that? >> Absolutely, so we use DRAM, all of our writes are ingested into the box through DRAM. We have 130 microsecond latency. Which is actually the lowest speed that fiber channel can attain, and so we're able to do things very, very quickly, it's 800 times faster NAND which is what our competitors are using. We have no raid structure on the SSD at all. So as things flow out of DRAM and go onto the SSD, our SSD is faster than everybody else's. Even though we use the same, so there's a mechanism there that we optimize. We write in large sequential blocks to the SSD. So the wear rate isn't the same as what our competitors are using, so everything we do is with an optimization, both for the present data and also the recall, and one of the things that culminates in a massive success for us, how we have those three tiers of data, but how we're able to out performance all Flash arrays, is that we do something, we hold data in cache for a massive amount of time, the average write latency in something like a VMAX is something like 13 seconds, the maximum is 28, we hold things for an astounding five minutes, and what that allows us to do is put profiles around things and remove randomness, randomness is something that's plagued data storage vendors for years. Whether it's random writes or random reads. If you can remove that randomness, then you can write out what are the slowest spinning disks out there, the Nearline SAS drives, but they're the fastest disks for sequential read, so if everything you write out is sequential, you can use the lowest cost disk, the Nearline SAS disk, and maximize their performance. And it's that technology, it's those patterns, 138 patterns that allow us to do all of these 38 steps in the process which augment our ability to serve customers data at a vastly reduced price. >> So your secret sauce is architecture intelligence as you call it, and then your able to provide lower cost media, and of course if Flash were lower cost, you'd be able to use that. There's no reason that you couldn't. Is that correct? >> We could but we wouldn't gain anything from it. A lot of customers say to us, why aren't you using more Flash, why don't you build an all Flash array? Why don't you use NVME? And we are actually the next version of the soft-wool-ship and the ME Capable as well as storage class memory. Why we don't do it is because we don't need it. Our customers have often said to us why don't you use 16 gig fiber channel or 32. And we haven't made that move because we don't move bottlenecks, we give customers a solution which is an end to end appliance, and so when we refresh the software stack, and we change the config with that, we make sure that the fiber channel is upgraded, we make sure that the three port, the Infiniban, everything comes with an uplift so there's not just one single area of a bottleneck. We could use more SSD but it would just be more money and we wouldn't be able to give you any more performance than we are today. >> So you have some hard news today. Tell us about that. >> Yeah I will. So we are a software company, and going back to the gen one I was here on day one when we started selling in the United States, when the first box was released it was 300,000 IOs, Moshe said he wanted a million IOs without changing the platform. We got up to about 900,000, that's a massive increase by just software tweaks, and so what we do is once the product has gone through its second year we go back and we optimize and we reevaluate. Which is what we did in the fall of 2018. And we were able to give a 30% uplift to our existing customers just with software tweaks in that area, so now we move to another config where we will introduce the 16, the 32 gig fiber channel cards and the MEO for fabric and storage class memory and all those things that are up and coming, but we don't need to utilize those until the price point drops. Right now if we did that, we'd just be like everybody else, and we would be driving up the price point, we're making the box ready to adapt those when the price point becomes accessible to our customers. >> Okay, last question, you spent a lot of time with strategic accounts, financial services, healthcare, insurance, what are some of the most pressing problems that you're hearing from them that you guys are helping them solve? >> It's a great question, so we see people with sprawl, managing many, many arrays, one of our competitors for instance for Splunk, they'll give you one array with one interface for the hot indexes, another mid tier array with another interface for the warm indexes. >> Brute force. >> Yeah, and then they'll give you a bunch of cold now storage on the back end with another disparate interface, all three of them are managed separately and you can't even control them from the same API. So what customers like about us, and just Splunk is one example. So we come in with just one 19 inch array and one rack, the hot indexes are handled by the DRAM, the warm indexes are handled by the SSD, and cold data's right there on the Nearline Sass drives. So they see from us this powerful, all encompassing solution that's better, faster, and cheaper. We sell on real, not effective, and so when encryption and things like this get turned on, the price point doesn't go up with Infinidat customers. They already know what they're buying. Everything else is just cream. And it's massive for economical reasons, as well as technological reasons. >> Excellent, Craig, thank you. >> Thank you very much for having me. >> Okay keep it right there everybody. We'll be right back after this short break. (calming music) We're back with Ken Steinhart who's a field CTO with Infinidat, Ken, good to see you again. >> Great to see you Dave, it's been a long while. >> It sure has, thanks for coming back on the CUBE here. So you have the customer perspective. You've worked with a lot of customers. You've been a customer, availability, high availability, obviously important, especially in the context of storage. What's Infinidat's story there? >> Well high availability's been a cornerstone for Infinidat obviously from the beginning. And it's really driven some pretty amazing things. Not the least of which has been seven nines of availability proven by the product. What's new and different now, is we're extending that with the ability to do active active clustering and it's the real deal, we're talking about the ability to have the exact same volume now at synchronous distances, presenting itself to both sites as if it were just a single volume. Now this is technology that's based upon the existing synchronous replication and Infinisnap technology that Infinidat has already had, and this is gonna provide always on, continuous operation, even able to be resilient against site failures, component failures, storage failures, server failures, whatever, we will provide true zero RPO and true zero RTO at distance, and it's able to provide the ability to provide consistency also by using a very lightweight witness which presents itself as a third, completely separate fault domain to be able to see both sites to ensure the integrity of information, while being able to read and write simultaneously at two sites to what logically looks like one single volume. This is gonna be supported with all the major cluster software and server environments. And it's incredibly easy to deploy. So that's really the first point associated with this. >> So let me follow up on that, so a lot of people talk about active active, a lot of companies. How is this specifically different? >> It's different in that it is going to be able to now change the economics, first and foremost. Up until now, typically, people have had to trade off between RPO, RTO and cost, and usually you can get two of the three to be positive but not all three. It's sort of like if you buy a car. RPO equates to the quality of the solution, RTO equates to the speed or time, cost is cost. If you buy a car, if it's good and it's fast it won't be cheap, if it's good and it's cheap, it won't be fast, and if it's fast and it's cheap it won't be good, so we're able to break that paradigm for the first time here, and we're gonna be able to now take the economics of multi site, disaster tolerant, cluster type solutions and do it at costs to what are comparable to what most people would do for just a single site implementation. >> And your secret sauce there is the architecture, it's the software behind it. >> Well it's actually a key point, the software is standard and included. And it's all about the software, this is an extension of the existing synchronous replication technology that Infinidat has had, standard and included, no additional costs, no separate quirky gateways or anything, being able to now have one single volume logically presented to two different sites in real time continuously for high availability. >> So what's the customer impact? >> The customer impact is continuous operation at economics that are comparable to what single site solutions have typically looked like. And that's just gonna be huge, we see this as possibly bringing multi site disaster tolerance and active active clustering to people that have never been able to afford it or didn't think they could afford it previously. That really brings us to the third part of this. The last piece is that, when you take an architecture such as Infinidat with Infinibox, that has been able to demonstrate seven nines of availability, and now you can couple that across at distance in synchronous distances to two data centers or two completely different sites, we are now able to offer a 100% uptime guarantee. Something that statistically hasn't really been particularly practical in the past, for a vendor to talk about, but we're now able to do it because of the technology that this architecture affords our customers. >> So guarantee as in, when I read the fine print, what does it say? >> Obviously we'll give the opportunity for our customers to read the fine print. But basically it's saying we're gonna stand behind this product relative to its ability to deliver for them, and obviously this is something customers we think are gonna be very, very excited about. >> Ken, thinks so much for coming on the CUBE, appreciate it. >> Pleasure's mine, Dave. As always. >> Great to see you. Okay, thank you for watching, keep it right there. We'll be right back, right after this short break. (calming music) Okay we're back for the wrap up with Brian Carmody. Brian, let's geek out a little bit. You guys are technologists, let's start with the software tech that we heard about today. What are the takeaways? >> Sure, so there's a huge amount of content in here, and software is most of it, so we have, first is R5. This is the latest software release for Infinibox. It improves performance, it improves availability with active active, it introduces non disruptive data mobility which is a game changer for customers for manageability and agility. Also as part of that, we have the availability of Infiniverse, which is our cloud based analytics and monitoring platform for Infinidat products, but it's also the next generation control plane that we're building. And when we talk about our roadmap, it's gonna grow into a lot more than it is today, so it's a very strategic product for us. But yeah, that's the net net on software. >> Okay, so but the software has to run on some underlying hardware, so what are the innovations there? >> Yeah, so I'm not sure if I'd call 'em innovations, I mean in our model, hardware is boring and commoditized and really all the important stuff happens in software. But we have listened, customers have asked us for it, we are delivering, 16 gigabit fiber channel is a standard option, and we're also giving a option for a 32 gig fiber channel, and a 25 gig ethernet, 25 gig ethernet, which is again, things that customers asking for 'em, and we've delivered, and also while we're on the topic of protocols and stuff like that, we're also demonstrating our NVMe over fabrics implementation, which is deployed with select customers right now, it is the world's fastest NVMe over fabrics implementation, it is a round trip latency of 52 microseconds which is half the time, roundtrip for us, is half the time that it takes a NAND Flash cell to recall its data, forgetting about the software stack on the round trip, that's gonna be available in the future for all of our customers, general availability via a software only update. >> That's incredible, all right, so to get out what that means for the road map. >> Oh sure, so basically with our road map, is we're laying out a very ambitious vision for the next 18 months of how to give customers ultimately what they are screaming for which is help us evolve our on premises storage from old school storage arrays and turn them into elastic data center scale clouds in my own data centers, and then come up and give us an easy, seamless way to integrate that into our public cloud and our off premises technologies, and that's where we're gonna be. Starting today, and taking us out the next 18 months. >> Well we covered a lot of ground today. Pretty remarkable, congratulations on the announcements. We covered all the abilities, even performance ability. We'll throw that one in there. So thank you for that, final word? >> The final word is probably just a message to our customers to say thank you, and for trusting us with your data. We take that covenant very seriously. And we hope that you with all of this work that we've done, that you feel we're delivering on our promise of value, to help them enable competitive advantage and do it at multi petabyte scale. >> Great, all right thank you Brian. And thank you, now it's your turn. Hop into the crowd chat, we've got some questions for you, you can ask questions of the experts that are on the call. Thanks everybody for watching. This is Dave Vallante signing out from the CUBE.
SUMMARY :
Brian, it's good to see you again. Good to see you too, Dave. If you had to summarize, Brian, the last twelve months all of the zeroes properly, but it looks like Some mind boggling numbers, so let me ask you a question. But in the past year, virtually all of our growth that would be an example, using cloud native from the team spent a day with another partner, And the impact is saving lives, that's awesome. And the ability to execute access, is, Congratulations on that, and I know the peer insight, by the caliber of people that I get to work with every day. We're really, really happy about the vision, so you have this Infinidat The control plane is the ability to manage all of this, you know VMware control plane for instance, And probably the biggest problem that this solves I think you just answered my second question, And the larger the customer is, the more filer Good to see you Doc. in reverse order, let's start with manageability. happy to do that, you know Dave, But the cloud based system gives you guys got a data lake in the backend. Tracking the growth of their storage environment. I mean people in the old days have done that in the not so distant future, and then it sort of is that feedback? about the impact on their costs. All right let's pivot to agility. if you will, if you didn't have to worry about the hardware, you manage your data, provide the customer with the Infinibox that they need for the period they go over, if they continue the flexibility there and the agility. So if you experience downtime that's caused But it sounds like the fine print is just what you It's pretty Free, like a puppy? And the minimum is three years, if you prefer So I could do on the floor for six months to a year So you guys are all about petabyte scale. Perhaps in the finance industry, you know we're greater agility, the ability to provide that capacity All right Doc, thank you very much. from the customer, and we'll be right back. Michael Gray is here, he's the chief technology officer But really in the past four to five years as to when you brought in Infinidat, started the standardization, we did it for operational You know, and a little bit the way we look at and the different flexibility on the financial side, We're gonna talk performance with Craig Hebbert that come into the box, we ship intelligence. that you can give equivalent or better performance like 13 seconds, the maximum is 28, we hold things There's no reason that you couldn't. A lot of customers say to us, why aren't you using So you have some hard news today. in the United States, when the first box was released for the hot indexes, another mid tier array and one rack, the hot indexes are handled with Infinidat, Ken, good to see you again. especially in the context of storage. the ability to have the exact same volume now How is this specifically different? for the first time here, and we're gonna be able to now it's the software behind it. And it's all about the software, this is an extension do it because of the technology that this the opportunity for our customers to read the fine print. As always. the software tech that we heard about today. This is the latest software release for Infinibox. and really all the important stuff happens in software. That's incredible, all right, so to get out for the next 18 months of how to give customers So thank you for that, final word? And we hope that you with all of this work of the experts that are on the call.
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