>> Good afternoon, fellow cloud nerds and welcome back to AWS Reinvent 2022. We are live here from fabulous Las Vegas, Nevada. My name is Savannah Peterson, joined by Lisa Martin. So excited to be here Lisa, it's my first reinvent. >> Is it really? >> Yeah. >> I think it's only like my fourth or fifth. >> Only your fourth or fifth. >> Only. >> You're such a pro here. >> There's some serious veterans here in attendance that have been to all 11. >> I love that. >> Yeah. Wow, go them. I know, maybe we'll be at that level sooner. >> One day we will. >> Are you enjoying the show so far? >> Absolutely, it is. I cannot believe how many people are here. We've had 70,000 and we're only seeing what's at the foundation Expo Hall, not at the other hotel. So, I can only imagine. >> I mean, there's a world outside of this. >> Yes, and there's sunlight. There's actual sunlight outside of this room. >> Nobel idea. Well, Lisa, I'm very excited to be sitting here next to you and to welcome our fabulous guests, from TEKsystems, we have Brandon and Srini. Thank you so much for being here. How is the show going for you gentlemen so far? >> It's great. Lot of new insights and the customers are going to love what AWS is releasing in this reinvent. >> There is such a community here, and I love that vibe. It's similar to what we had at Cloud Native con in Detroit. So much collaboration going on. I assume most folks know a lot about TEKsystems who are watching, but just in case they don't, Brandon, give us the pitch. >> You bet. So full stack IT solutions firm, been in business for over 40 years, 80,000 global employees, really specializing in digital transformation, enterprise modernization services. We have partners in One Strategy, which is an an acquisition we made, but a well known premier partner in the Amazon partner ecosystem, as well as One North Interactive, who is our boutique brand, creative and digital strategy firm. So together, we really feel like we can bring full end-to-end solutions for digital and modernization initiatives. >> So, I saw some notes where TEKsystems are saying organizations need experienced AWS partners that are not afraid doing the dirty work of digital transformation, who really can advise and execute. Brandon, talk to us about how TEKsystems and AWS are working together to help customers on that journey which is nebulous of digital transformation. >> So, our real hallmark is the ability to scale. We partner with AWS in a lot of different ways. In fact, we just signed our strategic collaboration agreement. So, we're in the one percenter group in the whole partner network. >> Savanna: That's a pretty casual flex there. >> Not bad. >> I love that, top 1%, that no wonder you're wearing that partner pin so proud today. (speaking indistinctly) >> But we're working all the way on the advisory and working with their pro serve organization and then transforming that into large scale mass migration services, a lot of data modernization that Srini is an absolute expert in. I'm sure he can add some context too, but it's been a great partnership for many years now. >> In the keynote, Adam spent almost 52 minutes on data, right? So, it emphasizes how organizations are ready to take data to cloud and actually make meaningful insights and help their own customers come out of it by making meaningful decisions. So, we are glad to be part of this entire ecosystem. >> I love that you quantified how many minutes. >> I know. >> Talked about it, that was impressive. There's a little bit of data driven thinking going on here. >> I think so. >> Yeah. >> Well, we can't be at an event like this without talking about data for copious amounts of time, 52 minutes, has just used this morning. >> Right, absolutely. >> But every company these days has to be a data company. There's no choice to be successful, to thrive, to survive. I mean, even to thrive and grow, if it's a grocery store or your local gas station or what? You name it, that company has to be a data company. But the challenge of the data volume, the explosion in data is huge for organizations to really try to figure out and sift through what they have, where is all of it? How do we make sense of it? How do we act on it and get insights? That's a big challenge. How is TEKsystems helping customers tackle that challenge? >> Yeah, that's a great question because that's the whole fun of handling data. You need to ensure its meaning is first understood. So, we are not just dumping data into a storage place, but rather assign a meaningful context. In today's announcement, again, the data zone was unveiled to give meaning to data. And I think those are key concrete steps that we take to our customers as well with some good blueprints, methodical ways of approaching data and ultimately gaining business insights. >> And maybe I'll add just something real quick to that. The theme we're seeing and hearing a lot about is data monetization. So, technology companies have figured it out and used techniques to personalize things and get you ads, probably that you don't want half the time. But now all industries are really looking to do that. Looking at ways to open new revenue channels, looking at ways to drive a better customer experience, a better employee experience. We've got a ton of examples of that, Big Oil and Gas leveraging like well and machine data, coming in to be more efficient when they're pumping and moving commodities around. We work a lot in the medium entertainment space and so obviously, getting targeted ads to consumers during the right periods of TV or movies or et cetera. Especially with the advert on Netflix and all your streaming videos. So, it's been really interesting but we really see the future in leveraging data as one of your biggest corporate assets. >> Brilliant. >> So, I'm just curious on the ad thing, just real quick and I'll let you go, Lisa. So, do you still fall victim to falling for the advertising even though you know it's been strategically put there for you to consume in that moment? >> Most of the time. >> I mean, I think we all do. We're all, (indistinct), you're behind the curtain so to speak. >> The Amazon Truck shows up every day at my house, which is great, right? >> Hello again >> Same. >> But I think the power of it is you are giving the customer what they're looking for. >> That's it. >> And you know... >> Exactly. We have that expectation, we want it. >> 100%. >> We know that. >> Agree. >> We don't need to buy it. But technology has made it so easy to transact. That's like when developers started going to the cloud years ago, it was just, it was a swipe. It was so simple. Brandon, talk about the changes in cloud and cloud migration that TEKsystems has seen, particularly in the last couple of years as every company was rushing to go digital because they had to. >> So several years ago, we kind of pushed away that cloud first mentality to the side and we use more of a cloud smart kind of fashion, right? Does everything need to go to the cloud? No. Do applications, data, need to go to the cloud in a way that's modern and takes advantages of what the cloud can provide and all the new services that are being released this week and ongoing. So, the other thing we're seeing is initiatives that have traditionally been in the CTO, CIO organization aren't necessarily all that successful because we're seeing a complete misalignment between business goals and IT achievements, outcomes, et cetera. You can automate things, you can move it to the cloud, but if you didn't solve a core business problem or challenge, what'd you really do? >> Yeah, just to add on that, it's all about putting data and people together. And then how we can actually ensure the workforce is equally brought up to speed on these new technologies. That has been something that we have seen tremendous improvement in the last 24 months where customers are ready to take up new challenges and the end users are ready to learn something new and not just stick onto that status quo mindset. >> Where do you guys factor in to bringing in AWS in the customer's cloud journeys? What is that partnership like? >> We always first look for where the customer is in their cloud journey path and make sure we advise them with the right next steps. And AWS having its services across the spectrum makes it even easier for us to look at what business problem they're solving and then align it according to the process and technology so that at the end of the day, we want end user adoption. We don't want to build a fancy new gadget that no one uses. >> Just because you built it doesn't mean they'll come. And I think that's the classic engineering marketing dilemma as well as balance to healthy tension. I would say between both. You mentioned Srini, you mentioned workforce just a second ago. What sort of trends are you seeing in workforce development? >> Generally speaking, there are a lot of services now that can quantify your code for errors and then make sure that the code that you're pushing into production is well tested. So what we are trying to make sure is a healthy mix of trying to solve a business problem and asking the right questions. Like today, even in the keynote, it was all about how QuickSight, for example, has additional features now that tells why something happened. And that's the kind of mindset we want our end users to adopt. Not just restricting themselves to a reactive analytics, but rather ask the question why, why did it happen? Why did my sales go down? And I think those technologies and mindset shift is happening across the workforce. >> From a workforce development standpoint, we're seeing there's not enough workforce and the core skills of data, DevOps, standard cloud type work. So, we're actually an ATP advanced training partner, one of the few within the AWS network. So, we've developed programs like our Rising Talent Program that are allowing us to bring the workforce up to the skills that are necessary in this new world. So, it's a more build versus buy strategy because we're on talents real, though it may start to wane a little bit as we change the macroeconomic outlook in 2023, but it's still there. And we still believe that building those workforce and investing in your people is the right thing to do. >> It is, and I think there's a strong alignment there with AWS and their focus on that as well. I wanted to ask you, Brandon. >> Brandon: Absolutely. >> One of the things, so our boss, John Furrier, the co CEO of theCUBE, talked with Adam Selipsky just a week or maybe 10 days ago. He always gets an exclusive interview with the CEO of AWS before reinvent, and one of the things that Adam shared with him is that customers, CEOs and CIOs are not coming to Adam, to this head of AWS to talk about technology, they want to talk about transformation. He's talking about... >> The topic this year. >> Moving away from amorphous topic of digital transformation to business transformation. Are you seeing the same thing in your customer? >> 100%, and if you're not starting at the business level, these initiatives are going to fail. We see it all the time. Again, it's about that misalignment and there's no good answer to that. But digital, I think is amorphous to some degree. We play a lot with the One North partnership that I mentioned earlier, really focusing on that strategy element because consumer dollars are shrinking via inflation, via what we're heading into, and we have to create the best experience possible. We have to create an omnichannel experience to get our products or services to market. And if we're not looking at those as our core goals and we're looking at them as IT or technology challenges, we're not looking in the right place. >> Well, and businesses aren't going to be successful if they're looking at it in those siloed organizations. Data has to be democratizing and we've spent same data democratization for so long, but really, we're seeing that it has to be moving out into the lines of business because another thing Adam shared with John Furrier is that he sees and I'm curious what your thoughts are on this, the title of data analysts going away because everybody in different functions and different lines of business within an organization are going to have to be data analysts to some degree, to use data whether it's marketing, ops, sales, finance, are you seeing the same? >> That is true. I mean, at this point, we are all in the connected world, right? Every data point is connected in some form or shape to another data point. >> Savanna: There are many data points, just sitting here, yeah. >> Absolutely, so I think if you are strategizing, data needs to be right in the center of it. And then your business problems need to be addressed with reliable data. >> No, I mean, advertising, supply chain, marketing, they're all interconnected now, and we're looking at ways to bring a lot of that siloed data into one place so we can make use to it. It goes back to that monetization element of our data. >> That's a lot about context and situational awareness. We want what we want, when we want it, even before we knew we needed it then. I think I said that right. But you know, it's always more faster, quicker and then scaling things up. You see a lot of different customers across verticals, you have an absolutely massive team. Give us a sneak peek into 2023. What does the future hold? >> 2023 is again, to today's keynote, I'm bringing it back because it was a keynote filled with vision and limitless possibilities. And that's what we see. Right now, our customers, they are no longer scared to go and take the plunge into the cloud. And as Brandon said, it's all about being smart about those decisions. So, we are very excited that together with the partnership that we recently acquired and the services and the depth, along with the horizontal domain expertise, we can actually help customers make meaningful message out of their data points. And that keeps us really excited for next year. >> Love that, Brandon, what about you? >> I think the obvious one is DevOps and a focus on optimization, financially, security, et cetera, just for the changing times. The other one is, I still think that digital is going to continue to be a big push in 2023, namely making sure that experience is at its best, whether that's employee and combating the war on talent, keeping your people or opening new revenue streams, enhancing existing revenue streams. You got to keep working on that. >> We got to keep the people happy with the machines and the systems that we are building as we all know. But it's very nice, it's been a lot of human-centric focus and a lot of customer obsession here at the show. We know it's a big thing for you all, for Amazon, for pretty much everyone who sat here. Hopefully it is in general. Hopefully there's nobody who doesn't care about their community, we're not talking to them, if that's the case, we have a new challenge on theCUBE for the show, this year as we kind of prepped you for and can call it a bumper sticker, you can call it a 30 second sizzle reel. But this is sort of your Instagram moment, your TikTok, your thought of leadership highlight. What's the most important story coming out of the show? Srini, you've been quoting the keynotes very well, so, I'm going to you first on this one. >> I think overall, it's all about owning the change. In our TEKsystems culture, it's all about striving for excellence through serving others and owning the change. And so it makes me very excited that when we get that kind of keynote resonating the same message that we invite culturally, that's a big win-win for all the companies. >> It's all about the shared vision. A lot of people with similar vision in this room right now, in this room, like it's a room, it's a massive expo center, just to be clear, I'm sure everyone can see in the background. Brandon >> I would say partnership, continuing to enhance our strategic partnership with AWS, continuing to be our customers' partners in transformation. And bringing those two things together here has been a predominance of my time this week. And we'll continue throughout the week, but we're in it together with our customers and with AWS and looking forward to the future. >> Yeah, that's a beautiful note to end on there. Brandon, Srini, thank you both so much for being here with us. Fantastic to learn from your insights and to continue to emphasize on this theme of collaboration. We look forward to the next conversation with you. Thank all of you for tuning in wherever you happen to be hanging out and watching this fabulous live stream or the replay. We are here at AWS Reinvent 2022 in wonderful sunny Las Vegas, Nevada with Lisa Martin. My name is Savannah Peterson, we are theCUBE, the leading source for high tech coverage.

>> 10, nine, eight, (clears throat) four, three. >> Good afternoon, fellow cloud nerds and welcome back to AWS Reinvent 2022. We are live here from fabulous Las Vegas, Nevada. My name is Savannah Peterson, joined by Lisa Martin. So excited to be here Lisa, it's my first reinvent. >> Is it really? >> Yeah. >> I think it's only like my fourth or fifth. >> Only your fourth or fifth. >> Only. >> You're such a pro here. >> There's some serious veterans here in attendance that have been to all 11. >> I love that. >> Yeah. Wow, go them. I know, maybe we'll be at that level sooner. >> One day we will. >> Are you enjoying the show so far? >> Absolutely, it is. I cannot believe how many people are here. We've had 70,000 and we're only seeing what's at the foundation Expo Hall, not at the other hotel. So, I can only imagine. >> I mean, there's a world outside of this. >> Yes, and there's sunlight. There's actual sunlight outside of this room. >> Nobel idea. Well, Lisa, I'm very excited to be sitting here next to you and to welcome our fabulous guests, from TEKsystems, we have Brandon and Srini. Thank you so much for being here. How is the show going for you gentlemen so far? >> It's great. Lot of new insights and the customers are going to love what AWS is releasing in this reinvent. >> There is such a community here, and I love that vibe. It's similar to what we had at Cloud Native con in Detroit. So much collaboration going on. I assume most folks know a lot about TEKsystems who are watching, but just in case they don't, Brandon, give us the pitch. >> You bet. So full stack IT solutions firm, been in business for over 40 years, 80,000 global employees, really specializing in digital transformation, enterprise modernization services. We have partners in One Strategy, which is an an acquisition we made, but a well known premier partner in the Amazon partner ecosystem, as well as One North Interactive, who is our boutique brand, creative and digital strategy firm. So together, we really feel like we can bring full end-to-end solutions for digital and modernization initiatives. >> So, I saw some notes where TEKsystems are saying organizations need experienced AWS partners that are not afraid doing the dirty work of digital transformation, who really can advise and execute. Brandon, talk to us about how TEKsystems and AWS are working together to help customers on that journey which is nebulous of digital transformation. >> So, our real hallmark is the ability to scale. We partner with AWS in a lot of different ways. In fact, we just signed our strategic collaboration agreement. So, we're in the one percenter group in the whole partner network. >> Savanna: That's a pretty casual flex there. >> Not bad. >> I love that, top 1%, that no wonder you're wearing that partner pin so proud today. (speaking indistinctly) >> But we're working all the way on the advisory and working with their pro serve organization and then transforming that into large scale mass migration services, a lot of data modernization that Srini is an absolute expert in. I'm sure he can add some context too, but it's been a great partnership for many years now. >> In the keynote, Adam spent almost 52 minutes on data, right? So, it emphasizes how organizations are ready to take data to cloud and actually make meaningful insights and help their own customers come out of it by making meaningful decisions. So, we are glad to be part of this entire ecosystem. >> I love that you quantified how many minutes. >> I know. >> Talked about it, that was impressive. There's a little bit of data driven thinking going on here. >> I think so. >> Yeah. >> Well, we can't be at an event like this without talking about data for copious amounts of time, 52 minutes, has just used this morning. >> Right, absolutely. >> But every company these days has to be a data company. There's no choice to be successful, to thrive, to survive. I mean, even to thrive and grow, if it's a grocery store or your local gas station or what? You name it, that company has to be a data company. But the challenge of the data volume, the explosion in data is huge for organizations to really try to figure out and sift through what they have, where is all of it? How do we make sense of it? How do we act on it and get insights? That's a big challenge. How is TEKsystems helping customers tackle that challenge? >> Yeah, that's a great question because that's the whole fun of handling data. You need to ensure its meaning is first understood. So, we are not just dumping data into a storage place, but rather assign a meaningful context. In today's announcement, again, the data zone was unveiled to give meaning to data. And I think those are key concrete steps that we take to our customers as well with some good blueprints, methodical ways of approaching data and ultimately gaining business insights. >> And maybe I'll add just something real quick to that. The theme we're seeing and hearing a lot about is data monetization. So, technology companies have figured it out and used techniques to personalize things and get you ads, probably that you don't want half the time. But now all industries are really looking to do that. Looking at ways to open new revenue channels, looking at ways to drive a better customer experience, a better employee experience. We've got a ton of examples of that, Big Oil and Gas leveraging like well and machine data, coming in to be more efficient when they're pumping and moving commodities around. We work a lot in the medium entertainment space and so obviously, getting targeted ads to consumers during the right periods of TV or movies or et cetera. Especially with the advert on Netflix and all your streaming videos. So, it's been really interesting but we really see the future in leveraging data as one of your biggest corporate assets. >> Brilliant. >> So, I'm just curious on the ad thing, just real quick and I'll let you go, Lisa. So, do you still fall victim to falling for the advertising even though you know it's been strategically put there for you to consume in that moment? >> Most of the time. >> I mean, I think we all do. We're all, (indistinct), you're behind the curtain so to speak. >> The Amazon Truck shows up every day at my house, which is great, right? >> Hello again >> Same. >> But I think the power of it is you are giving the customer what they're looking for. >> That's it. >> And you know... >> Exactly. We have that expectation, we want it. >> 100%. >> We know that. >> Agree. >> We don't need to buy it. But technology has made it so easy to transact. That's like when developers started going to the cloud years ago, it was just, it was a swipe. It was so simple. Brandon, talk about the changes in cloud and cloud migration that TEKsystems has seen, particularly in the last couple of years as every company was rushing to go digital because they had to. >> So several years ago, we kind of pushed away that cloud first mentality to the side and we use more of a cloud smart kind of fashion, right? Does everything need to go to the cloud? No. Do applications, data, need to go to the cloud in a way that's modern and takes advantages of what the cloud can provide and all the new services that are being released this week and ongoing. So, the other thing we're seeing is initiatives that have traditionally been in the CTO, CIO organization aren't necessarily all that successful because we're seeing a complete misalignment between business goals and IT achievements, outcomes, et cetera. You can automate things, you can move it to the cloud, but if you didn't solve a core business problem or challenge, what'd you really do? >> Yeah, just to add on that, it's all about putting data and people together. And then how we can actually ensure the workforce is equally brought up to speed on these new technologies. That has been something that we have seen tremendous improvement in the last 24 months where customers are ready to take up new challenges and the end users are ready to learn something new and not just stick onto that status quo mindset. >> Where do you guys factor in to bringing in AWS in the customer's cloud journeys? What is that partnership like? >> We always first look for where the customer is in their cloud journey path and make sure we advise them with the right next steps. And AWS having its services across the spectrum makes it even easier for us to look at what business problem they're solving and then align it according to the process and technology so that at the end of the day, we want end user adoption. We don't want to build a fancy new gadget that no one uses. >> Just because you built it doesn't mean they'll come. And I think that's the classic engineering marketing dilemma as well as balance to healthy tension. I would say between both. You mentioned Srini, you mentioned workforce just a second ago. What sort of trends are you seeing in workforce development? >> Generally speaking, there are a lot of services now that can quantify your code for errors and then make sure that the code that you're pushing into production is well tested. So what we are trying to make sure is a healthy mix of trying to solve a business problem and asking the right questions. Like today, even in the keynote, it was all about how QuickSight, for example, has additional features now that tells why something happened. And that's the kind of mindset we want our end users to adopt. Not just restricting themselves to a reactive analytics, but rather ask the question why, why did it happen? Why did my sales go down? And I think those technologies and mindset shift is happening across the workforce. >> From a workforce development standpoint, we're seeing there's not enough workforce and the core skills of data, DevOps, standard cloud type work. So, we're actually an ATP advanced training partner, one of the few within the AWS network. So, we've developed programs like our Rising Talent Program that are allowing us to bring the workforce up to the skills that are necessary in this new world. So, it's a more build versus buy strategy because we're on talents real, though it may start to wane a little bit as we change the macroeconomic outlook in 2023, but it's still there. And we still believe that building those workforce and investing in your people is the right thing to do. >> It is, and I think there's a strong alignment there with AWS and their focus on that as well. I wanted to ask you, Brandon. >> Brandon: Absolutely. >> One of the things, so our boss, John Furrier, the co CEO of theCUBE, talked with Adam Selipsky just a week or maybe 10 days ago. He always gets an exclusive interview with the CEO of AWS before reinvent, and one of the things that Adam shared with him is that customers, CEOs and CIOs are not coming to Adam, to this head of AWS to talk about technology, they want to talk about transformation. He's talking about... >> The topic this year. >> Moving away from amorphous topic of digital transformation to business transformation. Are you seeing the same thing in your customer? >> 100%, and if you're not starting at the business level, these initiatives are going to fail. We see it all the time. Again, it's about that misalignment and there's no good answer to that. But digital, I think is amorphous to some degree. We play a lot with the One North partnership that I mentioned earlier, really focusing on that strategy element because consumer dollars are shrinking via inflation, via what we're heading into, and we have to create the best experience possible. We have to create an omnichannel experience to get our products or services to market. And if we're not looking at those as our core goals and we're looking at them as IT or technology challenges, we're not looking in the right place. >> Well, and businesses aren't going to be successful if they're looking at it in those siloed organizations. Data has to be democratizing and we've spent same data democratization for so long, but really, we're seeing that it has to be moving out into the lines of business because another thing Adam shared with John Furrier is that he sees and I'm curious what your thoughts are on this, the title of data analysts going away because everybody in different functions and different lines of business within an organization are going to have to be data analysts to some degree, to use data whether it's marketing, ops, sales, finance, are you seeing the same? >> That is true. I mean, at this point, we are all in the connected world, right? Every data point is connected in some form or shape to another data point. >> Savanna: There are many data points, just sitting here, yeah. >> Absolutely, so I think if you are strategizing, data needs to be right in the center of it. And then your business problems need to be addressed with reliable data. >> No, I mean, advertising, supply chain, marketing, they're all interconnected now, and we're looking at ways to bring a lot of that siloed data into one place so we can make use to it. It goes back to that monetization element of our data. >> That's a lot about context and situational awareness. We want what we want, when we want it, even before we knew we needed it then. I think I said that right. But you know, it's always more faster, quicker and then scaling things up. You see a lot of different customers across verticals, you have an absolutely massive team. Give us a sneak peek into 2023. What does the future hold? >> 2023 is again, to today's keynote, I'm bringing it back because it was a keynote filled with vision and limitless possibilities. And that's what we see. Right now, our customers, they are no longer scared to go and take the plunge into the cloud. And as Brandon said, it's all about being smart about those decisions. So, we are very excited that together with the partnership that we recently acquired and the services and the depth, along with the horizontal domain expertise, we can actually help customers make meaningful message out of their data points. And that keeps us really excited for next year. >> Love that, Brandon, what about you? >> I think the obvious one is DevOps and a focus on optimization, financially, security, et cetera, just for the changing times. The other one is, I still think that digital is going to continue to be a big push in 2023, namely making sure that experience is at its best, whether that's employee and combating the war on talent, keeping your people or opening new revenue streams, enhancing existing revenue streams. You got to keep working on that. >> We got to keep the people happy with the machines and the systems that we are building as we all know. But it's very nice, it's been a lot of human-centric focus and a lot of customer obsession here at the show. We know it's a big thing for you all, for Amazon, for pretty much everyone who sat here. Hopefully it is in general. Hopefully there's nobody who doesn't care about their community, we're not talking to them, if that's the case, we have a new challenge on theCUBE for the show, this year as we kind of prepped you for and can call it a bumper sticker, you can call it a 30 second sizzle reel. But this is sort of your Instagram moment, your TikTok, your thought of leadership highlight. What's the most important story coming out of the show? Srini, you've been quoting the keynotes very well, so, I'm going to you first on this one. >> I think overall, it's all about owning the change. In our TEKsystems culture, it's all about striving for excellence through serving others and owning the change. And so it makes me very excited that when we get that kind of keynote resonating the same message that we invite culturally, that's a big win-win for all the companies. >> It's all about the shared vision. A lot of people with similar vision in this room right now, in this room, like it's a room, it's a massive expo center, just to be clear, I'm sure everyone can see in the background. Brandon >> I would say partnership, continuing to enhance our strategic partnership with AWS, continuing to be our customers' partners in transformation. And bringing those two things together here has been a predominance of my time this week. And we'll continue throughout the week, but we're in it together with our customers and with AWS and looking forward to the future. >> Yeah, that's a beautiful note to end on there. Brandon, Srini, thank you both so much for being here with us. Fantastic to learn from your insights and to continue to emphasize on this theme of collaboration. We look forward to the next conversation with you. Thank all of you for tuning in wherever you happen to be hanging out and watching this fabulous live stream or the replay. We are here at AWS Reinvent 2022 in wonderful sunny Las Vegas, Nevada with Lisa Martin. My name is Savannah Peterson, we are theCUBE, the leading source for high tech coverage.

>>Hey everyone. Welcome back to San Francisco. Lisa Martin and Dave Nicholson here. The cube is covering VMware Explorer, 2022 first year with the new name, there's about seven to 10,000 people here. So folks are excited to be back. I was in the keynote this morning. You probably were two David. It was standing room, only lots of excitement, lots of news. We're gonna be unpacking some news. Next. We have Brandon Jackson joining us S DDC architect at CDW and Keith normy is back one of our alumni head of worldwide partner solution sales at NetApp guys. Welcome back to the program. Hey, thank >>You, reunion week. >>So let's talk about what's going on, obviously, lots of news this morning, lots of momentum at VMware, lots of momentum at NetApp CDW. Keith, we'll start with you talk about what was announced yesterday, NetApp, VMware, AWS, and what's in it for customers and partners. >>Yeah, it's a new day. I talked about this in a blog that I wrote that, you know, for me, I started out with VMware and NetApp about 15 years ago when the ecosystem was still kind of emerging back in the ESX three days, for those that remember those days and, and NetApp had a really real dominant position because some of the things that they had delivered with VMware, and we're kind of at that same venture now where everyone needs to have as they talk about today. Multi-cloud, and, and there's been some things that people try to get through as they talk about cloud chaos today. It also is in the, some of the realms, the barriers that you don't often see. So releasing this new FSX capability with the metal data store within VMware cloud, and AWS is a real big opportunity. And it's not just a big opportunity for NetApp. It's a big opportunity for the people that actually deliver this for the customers, which is our partner. So for me, it's full circle. I started with a partner I come back around and I'm now in a great position to kind of work with our partners. And they're the real story here with us. Yeah. >>Brandon, talk about the value in this from CDWs perspective, what is the momentum that your you and the company are excited to carry forward? >>Yeah, this is super exciting. I've been close to the VMware cloud AWS story since its inception. So, you know, almost four years building that practice out at CDW and it's a great solution, but we spent all this time prior driving people to that HCI type of mentality where, Hey, you can just scale the portions that you need and that wasn't available in the cloud. And although it's a great solution, there's pain points there where it just can become cost prohibitive because customers see what they need. But that storage piece is a heavy component. And when that adds to what that cluster size needs to be, that's a real problem with this announcement, right? We can now use those supplemental data stores and be able to shrink that size. So it saves the customer massive amounts of money. I mean, we have like 25, 50% in savings while without sacrificing anything, they're getting the operational efficiency that they know and love from NetApp. They get that control and that experience that they've been using or want to use in VMware cloud. And they're just combining the two in a very cost friendly package. >>So I have one comment and that is finally >>Right. Absolutely. I, >>We used to refer to it as the devil's triangle of CPU, memory and storage. And if those are, if those are inextricably linked to one another, you want a little bit more storage. Okay. Here's your CPU and memory that you can pay for and power and cool that you don't need? No, no, no, no, no, no. I just need, I just need some storage over here. And in the VMware context, think of the affinity that VMware has had with NetApp forever. The irony being that EMC of course, owned VMware for a period of time, kind of owned their stock. Yeah. So you have this thing that is fundamentally built around VMFS that just fits perfectly into the filer methodology. Yeah. And now they're back together in the cloud. And, and the thing is if, if we were, if we were sitting here talking about this 5, 6, 7 years ago, an AWS person would've said we were all crazy. Yeah, yeah. AWS at the time would've said, nah, no, no, no, no. We're gonna figure that out. You, you, you, you guys are just gonna have to go away. It's >>Not lost on me that, you know, it was great seeing and hearing of NetApp in a day, one VMware keynote. >>It's amazing. >>That was great. And so we built off that because the, the, the great thing about kind of where this comes from is, you know, you built that whole HCI or converged infrastructure for simplicity and everyone is simplicity. And so this is just another evolution of the story. And as you do, so, you know, you've, you've freed up for all the workloads, all the scenarios, all the, all the operational situations that you've wanted to kind of get into. Now, if you can save anywhere from 25 to 50% of the costs of previous, you can unleash a whole nother set of workloads and do so by the way, with same consistent operational consistency from NetApp, in terms of the data that you have on-prem to cloud, or even if you don't have NetApp, on-prem, you know, we have the ways to get it to the cloud and VMware cloud and AWS, and, and, and basically give you that data simplicity for management. >>And, but again, it isn't just a NetApp part of this. There is, as everyone knows with cloud, a whole layer of infrastructure around the security networking, there's a ton of work that gets from the partner side to look at applications and workloads and understand sort of what's the composition of those, which ones are ready for the cloud. First, you know, seeing, you know, the AWS person with the SAP title, that's a big workload. Obviously that's making this journey to the cloud, along with all the rest of them. That's what the partners deliver. NetApp has done everything they can do to make that as frictionless as possible in the marketplace as a first party service, and now through VMware cloud. So we've done all we can do on, on that factor. Now it's the partners that could take it. And by the way, the reaction that we've seen kind of in some of, of the private previews are working, has been incredible. These guys bring really the true superhero muscle to what organizations are gonna need to have to take those workloads to VMware cloud and, and evolve it into this new cloud era that they're talking about at the keynote today. >>Yeah, don't get us wrong. We love vSphere eight and vs a, a and VSAN aid in particular, but there's a huge market need for this, for what you guys are delivering. >>Talk to us, Brandon, from your perspective about being able to, to part, to, to have the powerhouses of NetApp, VMware and AWS, and in terms of being able to meet your customers where they are and what they want. >>And I, that's huge, right? That the solution allows these things to come together in a seamless way, right? So we get the, the flexibility of cloud. We get the scalability of easy storage now, in a way we didn't have before, and we get the power that's VMware, right. And in that, in the virtualization platform, and that makes it easy for a customer to say, I need to be somewhere else. And maybe that's not, that's not a colo anymore. That's not a secondary data center. I want to be in the cloud, but I wanna do it on my terms. I wanna do it. So it works for me as a customer. This solution has that, right? And, and we come in as a partner and we look at, we kind of call it the full stack approach, where we really look at the entire, you know, ecosystem that we're talking. >>So from the application all the way down to the infrastructure and even below, and figure out how that's gonna work best for our customers and putting things together with the native cloud services, then with their VMware environment, living on VMware cloud, AWS, leveraging storage with a, you know, with the, the FSX in. So they can easily grow their storage and use all those operational efficiencies and the things that they love about NetApp already. And from a Dr. Use case, we can replicate from a NetApp to NetApp. And it's just, it makes it so easy to have that conversation with the customers and just, it clicks. And like, this is what I need. This is what I've been looking for. And all wrapped up in a really easy package. >>No wonder Dave's comment was finally right. >>Oh, absolutely. I mean, we've been, again, you know, we talked about the HCI, like that made sense. And three or four years ago, maybe even a little bit longer, right. That click, same thing was like, oh my gosh, this is the way infrastructure should work. And we're just having that same Nirvana moment that this is how easy cloud infrastructure can work and that I can have that storage without sacrificing the cost, throw more nodes into my cluster to be able to do so. >>Yeah. I I've just worked with so many customers who struggle to get to where they want to be BEC, and this is something that just feels like a nice worn in pair of shoes or jeans to folks who right now, you know, look, the majority of it spend is still on premises, right? So the typical deployment of VMware today is often VMware with NetApp appliances providing file storage. So this is something that I imagine will help accelerate some of your customers' moves. >>It absolutely will. And in fact, I have three customers off the hand that I know that I've been like, not wanting to say anything like let's talk next week. Right? There's this, there may be something we can talk about when, on, after Explorer waiting for the announcement, because we've been working with NetApp and, and doing some of the private preview stuff. Yeah. And our engineering teams, working with your engineering teams to build this out so that when the announcement came out yesterday, we can go back and say, okay, now let's have that conversation. Now let's talk about what this looks like, >>Where are you having customer conversation? So this is strictly an it conversation has this elevated up the stack, especially as we've seen the massive, I call it cloud migration adoption of the last couple of years. >>I, I I'll speak fairly from the partner level. It is an elevated conversation. So we're not only talking, at least I'm not only talking to it. Administrators, directors, C levels like this is a story that resonates because it's about business value, right? I have an initiative, I have a goal. And that goal is wrapped into that it solution. And typically has some sort of resource or financial cost to it. We want to hear that story. And so it resonates when we can talk about how you can achieve your goals, do it in a way with a specific solution that encompasses everything at a price point that you'll like, and then that can flow down to the directors and the it administrators. And we can start talking about, you know, turning the screws and the knobs. >>Yeah. And for us, it does start with a partner because the reality is that's who the that's, who the customers all engage. And the reality is there's not just one partner type there's many, you know, we, in fact, what the biggest thing that we've been really modernizing is how to address the different partner types. Cuz you obviously have the Accentures of the world that are the big GSIs, the big SI you have folks that are hosting providers, you have Equinox X in the middle of that. You've got partners that just do services that might be only influenced partners that are influencing the, the design. And so if you look up and down between, you know, VMware's partner ecosystem and NetApp's partner ecosystem overlap pretty well, but there's this factor with AWS about, you know, both born and the cloud partners and partners, you know, like CW that have really, you know, taken the step forward to be relevant in that phase going forward. >>And that's, what's exciting to us is to see that kind of come forward. So when something like a FSX end comes forward in this VMware cloud and AWS scenario, they can take and, and just have instant ignition with it. And for us, that's what it's about. Our job is really just to remove friction back what they do and get outta the way, help them win. And last week we were in Chicago at the AWS reinvent thing and seeing AWS with another partner in their whole briefing and how they came to life with the, with this whole anticipation for this week, you know, it's, it's all the partners are very excited for it. So we're just gonna fuel that. And you know, I often wonder we got the, the t-shirt that says, you know, two's company three is a cloud maybe should have been four because it takes the, the partner for the, the completion. >>We appreciate that for sure. >>It does. It sounds like there's tremendous momentum in the market, an appetite across all three companies, four, if you include CDW. So in terms of, of the selling motion, it sounds like you've got folks that are gonna be eating out of eating out of your pocket. Who've been waiting for this for quite a while. Yeah. >>I think you, the analogy used earlier, it's nice when the tires are already on the Ferrari, right. This thing could just go, yes. And we've got people that we're already talking to that this fits, we've got some great go to market strategies. As we start doing partner in sales enablement to make sure that our people behind the scenes are telling the story and the way that we want it to jointly so that all of us can, you know, come together and have that aligned common message to really, you know, make this win and make this pop >>One correction though is technically we sponsor Aston Martin. So it's not a fry. It's an Aston Martin. There >>You go. >>That's right. Quite taken, not a car guy. Can >>You, can you talk a little bit Brendan about the, the routes to market and the, the GTM that you guys are working on together, even at a high level? Yeah. >>At a high level, we've already had some meetings talking about how we can get this message out. The nice thing about this is it's not relegated to a single industry vertical. It's not a single type of customer. We see this across the board and, and certainly with any of our cloud infrastructure solutions, it seems very, even from a regional standpoint and an industry vertical standpoint. So really it's just about how to get our sellers, you know, that get that message to them. So we had meetings here this week. We've been talking to your teams, oh, for probably six weeks now on what's that gonna look like? You know, what type of events are we gonna hold? Do we wanna do some type of road show? Yeah. We've done that with FlexPod very successfully, a few years ago where our teams working with your teams and VMware, we all came out and, and showed this to the world and doing something similar with this to show how easy it is to add supplemental storage to VMC. And just get that out to the masses through events, maybe through sales webinars. I mean, we're still in this world where maybe it's more virtual than on person, but we're starting to shift back, but it's just about telling the message and, and showing, Hey, here's how you do it. Come talk to us. We can help you. And we want to help >>Talk about the messaging from a, a multi-cloud perspective. Here we are at VMware Explorer, the theme, the center of the multi-cloud universe, how is this solution from NetApp's perspective? And then CDWs, how does it an enabler of customers that so many are living in the multi-cloud world by default? >>Yeah. And I think the big subtlety there that, that maybe was MIS missed was the private cloud being just so their cloud. The reality of that is probably a little bit short of, you know, of what people kind of deal with with their on on-prem data centers, just because of some of the applications, data sets they're trying to work through for AI ML and analytics. But that's what the partner's great at is, is helping them kind of leap forward and actually realize the on-prem to become the private cloud and really operate in this multi-cloud scenario and, and get beyond this cloud chaos factor. So again, you know, the beautiful part about all this is that, you know, the, the, the never ending sort of options, the optionality that you have on security, on networking, on applications, data sets, locations, governance, these are all factors that the partner deals with way better than we could even think of. So for us, it's really about just trying to connect with them, get their feedback and actually design in from the partner to take something like this and make it something that works for them >>Back to your shirt. What does it say? Two's company, three's a cloud that's right. But if you want rain, you need a fourth. Yeah. Right. We're here in California. I don't care about clouds. We need it to rain. All >>Right. So >>It's all well and good that yeah. If you know, a couple of you get together and offer something up, but where the rubber meets the road, you know, the customer relationship, the strategic seat at the customer table, there, aren't more of those than there have been in the past. And, and, and ecosystems have obviously gotten more complicated. I can't help thinking back as I think back on the history of, of NetApp and VMware and CDW, there was a time when, when things were bad, you get rid of marketing. And then, and then after that, it was definitely alliances and partnerships cuz who the heck are those people right now? Everything is an ecosystem. Yeah. Everything is an ecosystem. So talk about how CW CDW has changed through its history in terms of where CDW has come from. >>Sure. And you >>Know, not everybody knows that CDW is involved in as sophisticated in area as you are. >>And, and that's true. I mean, sometimes it's tongue in cheek, but you know, we've fulfilled a lot of needs throughout the years and, and maybe at times just a fulfillment or a box pusher, but we're really so much more that, and we've been so much more than that for years. And through some of our acquisitions, you know, Sirius last year I G N w our international arm with Kway when it became CDW, K we have a, you know, a premier experience around consultative services. And that we talk about that full stack, right? Yeah. From the application to the cloud, to the infrastructure, to the security around it, to the networking, we can help out with all of that. And we've got experts and, and, you know, on the presales and postsales that, that's what they live for. It's their passion. And working with partners close in hand, that that's, we've had great relationships with, with NetApp. And again, I've been with CDW for over 12 years. And in all 12 of those years, I've been very close to NetApp in one way, shape or form, and to see how we work together to solve our customers' challenges. It's less about what we want to do. It's more about what we're doing to help the customer. And, and I've seen that day in and day out from our relationship and, you know, kind of our partnership. >>So say we're back here in six months, or maybe we're back here at reinvent, talking with you guys and a customer. What are some of the outcomes that at this stage you were expecting customers to be able to achieve, >>Be able to do more, put more out there, right. To not be limited by the construct of, I only have X amount of space. And so maybe the use case or the initiative is, is wrapped around that. Let's turn that around and say, that's, you're limitless, let's have move what you need. And you're not gonna have to worry so much about the cost, the way you did six months ago or seven months ago, or six months in a day ago that you can do more with it. And if we have an X amount in our bucket in, in July, we could do 200 VMs. You know, and now six months later, we've done 500 VMs because of those efficiency savings because of that cost savings and using supplemental storage. So I, I see that being a growth factor and being say, Hey, this was easy. We always knew this was a solution we liked, but now it's easy and bigger. >>Yeah. I think on our end, the spectrum, I'll just say what Phil Brons would say. I said previously, he was in the previous segment, which is, this could go pretty quick, folks that have wanted to do this now that they know this is something to do and that they can go at it. The part we already know, the partners are very much in like ready to go mode. They've been waiting for this day to just get the announcement out so they can get kind of get going. And it's funny because you know, when we've presented, we've kind of presented some of the tech behind what we're doing and then the ROI T C calculator last, and everyone's feedback is the same. They said you should just lead to the calculator. So then yeah, you can see exactly how much money you save. In fact, one of the jokes is there's not many times you've saved this much money in it before. And so it's, it's a big, wow. Factor, >>Big, wow. Factor, big differentiator, guys. Thank you so much for joining David, me talking about what NetApp, VMware, AWS are doing, how it's being delivered through CDW, the evolution of all these companies. We're excited to watch the solution. We better let you go because you probably have a ton of meeting. People are just chopping at the bit to get this. Yeah. >>It's, it's exciting times. I'm loving it being here and being able to talk about this finally, in a public setting. So this has been great. >>Awesome guys. Thank you again for your time. We appreciate it. Yep. For our guests and Dave Nicholson, I'm Lisa Martin. You're watching the cube live from VMware Explorer, 2022. We'll be back after a short break, stick around.

>> Narrator: From around the globe, it's theCUBE. With digital coverage of UiPath Live, the Release Show. Brought to you by UiPath. >> Every body welcome back, to this special presentation, theCUBE has been covering the RPA space for quite some time. UiPath just had recently a huge launch, and Daniel Dines, as the CEO and founder of UiPath, has set forth the vision, of a robot for every person. (Giggles) pretty substantial goals that he has. And Brandon Node is here. He's the Senior Vice President of Product at UiPath. Brandon, good to see you. Thanks for coming on. >> Thanks for having me. >> So that is a really ambitious goal. And, we're going to poke at that a little bit, and ask you to sort of defend it. Give us some proof points and help us understand sort of why you guys are so confident in this vision. You guys obviously the leader in RPA, growing like crazy, you've shared some metrics, very transparent. So we'd love to have these transparent and open honest computation. So I'm going to start with just sort of the basic, I mean, people understand RPA, just as in terms of automating a lot of mundane tasks, these tasks, you know, are often very repetitive or rules based. They're sort of interacting with existing applications. Now, in the early days of RPA, these are stable legacy apps with people sitting in front of a screen. So I guess my first question to you is, you know, some of the criticisms of RPA have been that if the app changes, you know, the robot breaks. So, first of all, is that the correct way to be thinking about the state of RPA. Today, is that an outdated view? And let's get into it so we can understand how we achieve robot for every person. >> Your thought sure. So I think it's a fair point in that RPA, by definition is built on top of applications. And it's always been the case that you need to be in coordination with your release teams with the application teams to understand what's happening there. Do I think it's a fair statement on where the industry is? I don't think so I think that is a small component of what the center of excellence looks at. And when you look at RPA, at scale today, there are many considerations governance, change management training, things that make these companies successful and these companies that are embracing it as part of their strategic plan for digital transformation. So for sure, it's a part of the story. But I would say, it's just a small part, the bigger part of the story is really about how you bring RPA into the culture. And that's what I think we'll talk about some more with the robot for every person. >> Yeah, definitely. You know, and I want to get back into that sort of how you make RPA strategic but before we get there, so a lot of people have said. Okay, you know're your interacting with existing legacy applications stable. There's no problem, you kind of sort of refuted that. But a lot of people also talk about a point into the API economy that API's are really a way that your platform or other your competitors platform can interact with applications. And that begins to sort of widen the opportunity, sort of modernize both infrastructure and applications. Where do where does the API economy, the whole equation? >> Sure. When you look at RPA, we shouldn't look at it as just a narrow set of implementations. RPA is capable of connecting directly to API's directly to it interfaces to you know, mouse and click style integrations as well as deeper levels, connecting directly to the lower levels of the application bypassing the mouse and keyboard entirely. So think about RPA, not just as keyboard and mouse automations, but also benefiting from all of those API's that exists, also being able to span the full spectrum of automation. >> So I want to talk sometimes I joke, you know, tongue in cheek, it's sort of a pejorative, I say, hey, RPA sometimes paves the cow path. But you know, what if my cow path works, and I can pave it and allows me to go faster and automate. So what? There's other opportunities I can I can attack. So my question is, where are you seeing people really applying RPA today, and how rapidly are they going forward? You know, really transforming. You mentioned digital transformation. And you guys announced a ton of product getting into it where do you see them in terms of glomming on to some of those more strategic areas >> Yeah, absolutely. So we've had lots of conversation around what the right methodology is for RPA, kind of like you said, should I just automate the process as it is? Or should I break down the process, assess it, re-engineer it and then automate? And the answer is, we have customers all over the spectrum. And there's a lot to be said for automating the process as is, if a robot can do it in a minute and a half as is. But if I re engineer it, it can do it in a minute flat. Where's your time best spent? And I think the biggest consideration that companies need to have right now with regard to automation is just really around opportunity costs. If I can automate a process as is and put my re-engineering team on to a bigger problem, that's going to get a bigger lift for the organization. ploy those people there, right? So what you end up having is this kind of mosaic of opportunities. How much does it cost to automate? How much does it cost to re engineer? What's my benefit going to be from that automation or from that re engineering, and now you have different tools that you can apply to your backlog. So, for sure, RPA can automate things as it is as is as well as do take that re-engineering approach and make sure that you are getting the most out of that automation. In terms of the strategic nature of it. Again, all over the map. You know, we've always said automate the mundane automate the repeatable. I was a customer before I was an employee, some of my automations were actually my most critical things, the things that I couldn't let fall through the cracks under any circumstances. So while they were maybe relatively easy for a human To do the compliance pick up that I had the guaranteed delivery pick up that I had, to me made it worth it. >> How does artificial intelligence address some of this in terms of, of making RPA more strategic. In one hand, it is going to inject some, simplicity into the process. On the other hand, you know, people cerned about AI, where does it fit? In? What form does it take? Is it natural language processing? Is it? Is it actually taking actions like systems of agency? How should we think about that? >> Sure. I think about it as, again, a spectrum. You know, so many of these questions, there's not a single answer. There. It's really about what you want to accomplish and how you're going to approach it. So for instance, let's say I'm a company and I want to build the next best action AI model or ML model. right, I'm going to start with the data that I have from my operation. So I may want to use RPA. To help extract data out of processes the build repository that I'm going to build my, my model off of, or let's say I, you know, we have customers that are implementing complex models to help with with their customers. And they have those models being surfaced through RPA. So now I have the model, but I want a human to review it before it takes action. I can surface that in an attended automation in a form or something that's pre built that gives the agent guidance on what to do. And then at the fully autonomous side, you have AI and ML models attached to chat bots that are hooked into RPA processes that can service customers in real time. >> You know, I want to ask you about sort of Product versus platforms in their, their book, the second Machine Age Andy McAfee and Erik brynjolfsson MIT professors years ago sort of laid out, they said products or platforms beat products. And I think a lot of the criticisms of EA around point products, you guys made a big deal. In your your last release, you didn't really talk specifically about this. But to me, my one of my takeaways is, you're building out a platform, you talked about a spectrum. You know, you've got, you know, studio x versus low code, you've got your studio, which is for RPA developers, you got Studio Pro, for hardcore, you know what to do quality assurance, so you've really got a spectrum of capabilities. So it strikes me that one of the ways in which you get to a robot for every person is that you've got a platform that can evolve, you know, with the market. And I wonder if you could sort of talk about that and really try to plug it into that vision that Daniel set out a couple years ago. >> Absolutely. You know, to be honest, this always been a blessing and a curse for us, right? When you install UiPath, you have all of these tools, all of these capabilities. And you've got some places that you can start immediately we place a number of pre existing code bases and modules up on our marketplace. For instance, we have sample code that you can use that we provide. But still, you need to take the platform and customize it for your applications for your business. And when we talk about the platform mindset, really what our primary goal is, is to build something robust enough, flexible enough, reliable enough that any company can use it within their operations. And you see that that's borne out on our customer list that we publish. And we talked about, you have every industry covered, every region covered, and and that's our Challenge is really to make something robust enough to be everywhere, but intuitive and understandable enough that anyone can pick an entry point and begin to use that platform. >> So when we talk about a robot for every person, I want to know better definition around a person we talking about every worker, or is it even more sort of ambitious. >> More ambitious, because it's not just a worker, an employee, it includes students, teachers, take the broadest definition. And think about how taking advantage of automation or being able to write your own automations is beneficial. There's, there's no limit my son is in first grade. He's taking a class right now as part of his curriculum, on the basics of coding. He's doing loops and retries and step based algorithm. Islamic teaching, this is something that's ubiquitous, this applies to everybody. >> That's awesome. Scary at the same time. [Laughter] So I'm talking about this idea of bringing your own AI to the equation. You guys referenced that a little bit of your kind of fabric approach. But can you clarify sort of how you see that playing out? >> This goes straight back to the platform concept, right? If it's the case, that you already have an existing model, and I talk to customers almost daily, who have some form of intelligence existing within their platform today, right? It could be a model that helps with payment processing. Could be that next best action model, right? Data science has been on its own rocket ship for the past couple decades. And by now, most enterprise companies already have models that they're using. Or somewhere or something, we don't want to come in and say, rebuild that model with us. We're not a takeout company. We're an integration company. So we want you to be able to use those existing models, connect them directly to orchestrator. And once it's connected to orchestrator, that means that your developers can access those models directly within the automations that they're writing. So the ability to attach what you already have, those assets that you've already been working on, and make it one click, one drag and drop accessible to your developers is huge. >> It is huge. I mean, I think that's you can observe markets, the ones that have less friction in terms of, you know, their deployments tend to have greater adoption, you're not asking people to rip and replace. This is really sort of additive and you can get some quick wins. I want to come back to mentioned, you know, security, you mentioned that you've got to be in sync with your your teams. What's the right regime? I'm particularly interested in the security and compliance piece because a lot of times users when they hear it security, compliance governance, they go slow me down, say no. How do you help square that circle? >> Yeah, it's a great question. And it's funny because the narrative has changed so much. A year and a half ago, we were educating people on you know, the fact that robots won't go rogue, they won't. All of a sudden just start doing things that you haven't told him to do or haven't programmed in. Right. It was very much a fear of the unknown. I don't have those conversations anymore. Now the conversations with customers are really around. I will enable people to build around automations. I wanted to democratize RPA but I don't want people to automate things. That I don't want them to, for instance, I have a legacy database, it has a limited amount of bandwidth of capacity. So if all of my developers hit that database at once, I could slow down the the access to that database. So maybe I want to blacklist that from my development environments, because that's off limits for automation. And from our standpoint, we're completely okay with this. We want customers to use RPA for the right tools for their organization and give them the ability to build governance into the development tools and into the overall framework, so that it's very much in line with what their expectations. >> Brandon, I really appreciate you helping me wrap up this sort of RPA market analysis, the post UI path, Folks, you can you can DM me @DaveVellante or hit me on Twitter, and you know, love to hear your comment. UiPath as I've said, very open and transparent in the organization, go hit them up, challenge them as I have. Brandon again, thanks so much for for coming on theCUBE and helping us with this program. >> Great. Thanks for having me. It's always great to be here. All right, you're welcome. And thank you everybody for watching Dave volante for theCUBE. We'll see you next time. [Smooth Music]

>>LA from Las Vegas. It's the cube covering AWS reinvent 2019 brought to you by Amazon web services and they don't play along with its ecosystem partners. >>Well, welcome back live in Las Vegas. We're here on the cube. Continue our coverage here of day two of AWS. Raven 2019 in fact, it took me to the last interview on the second day to be paired up with my guy. Still many minutes to what happened is this is the first interview we've done this way. >>John, you know, I've not been out playing golf >>well and I wouldn't mind if I was, it'd be all right Brandon. You know Brandon, you play golf. Brandon Young? I do. I play college golf so, and I have a, you can't see them, but I have some trousers that might match there and prove that I have done a few times. Paint shirt would be, he would very proud granted to VP of alliances to get lab. And where'd you play college golf by the way. I split some time in Oklahoma and down at rice down in Houston. Oh you, yes. Wow. Be a sooner. How back that has some pretty good golfers there. They do. Um, let's first off, let's talk about, um, VP of alliances sure. And get like what do you do? So what does that encompass? What's that all about? Covers a bunch of pieces. Uh, covers all of the big key partnerships with us. >>So that's going to be obviously Amazon, other big cloud providers, a lot of strategic technology partnerships and then all your system integrators, man service providers, resellers, um, and then functionally anything else that comes in. So also we're bringing the open source space. So lead a lot of our open source engagement, uh, uh, in as well. What kind of customer base we're talking about here? I mean for, for you guys, sorry, cause it's pretty significant. It's, um, so in the space we've got roughly to two to 3 million users that use get lab and count on it for building, deploying and securing their code. Uh, and somewhere between a hundred thousand and 200,000 companies, uh, that get loud is, uh, is being used. Now. >>Brennan, you're not dealing with get lab. You're also on the board for the Linux foundation. And you know, we're, we're getting close to 2020. So I even, I saw some people looking back at where open source has come in the last decade. And you know, get, of course is one of the predominant drivers the proliferation of opensource. So maybe tell us a little bit about, you know, what your customers come to. Uh, w you know, why, why get lab is so critical to what, >>sure. Yeah. Because if we look at history, it kind of makes naturally in get lab we're getting, so that was where our, our base was, uh, when we started in 2012, 2013. Um, as it's evolved, so in get continues to be that core piece you need. So whether you're doing get ops infrastructure is code application development, you've got to have state, you've got to store your issues, you've got to take care of that. That's just one Oh one in software development or infrastructure management. Um, so that's got to where we started. And then, you know, a couple of years later, we picked up and did a bunch of stuff in the CIC space. Initially we had them separate, uh, and customers kept saying, God, these might work well together and to the Linux world has always been single tool, very sharp, very narrow. Uh, so we held off on that for a long time. >>Um, finally said, Oh, we're going to give it a go, shift them together. And that's kind of led to where we are now, which is we think of, you know, get lab as a single tool for the entire dev ops life cycle. And that makes it easy for someone to get started to build it, secure it, ship it, all of that from idea to production in the shortest possible time. And so that's kind of how it evolved. And yeah, we've grown up with the open source world ever since. And um, it's an awesome place. All right, so you've got the alliances and we're here at the biggest cloud show there. So help us connect the dots. Get lab AWS. Yeah. Perfect. So if we kind of look back and we go, ah, look at the keynote, right? So Andy talked a whole bunch, front keynote, Goldman Sachs, big talk with Verizon, a lot around the services, new stuff with arm new chips, new, um, a lot of new databases. >>Um, all of that rolled out. Those are services as Amazon looked at it. Our goal, our job is to get those customers onto the Amazon services. We're the tool that helps them develop and deploy those applications. Goldman, huge customer, Verizon, huge customer. So the majority of the keynotes you'd get lab to get to Amazon. So we're that tool that does the application security deployment and um, you know, lets those devs really take advantage of the great services that Amazon delivers. You know, you talk about security is it, is it, um, and obviously it's increased in terms of its importance. We recognize we've, we've seen how vulnerable apps can be and, and these invasion points, is that being reflected in budgets? Are we seeing that? Are people making these kinds of investments or is there still some lip service being paid to it and maybe they need a little more money where their mouth is. >>There's not a shortage of dollars, so I'll be be real straight forward. That is for us, the big growth area is uh, application security in a pipeline. The notion of shift left, um, and it's been, it's actually one of the easier conversations because the CSOs really want to make sure that every piece of code is tested, be it static code, dynamic code, license scanning, all the above. Um, the way they've had to do that and traditionally done it is at the end of a pipeline and they make every dev on happy because they throw it all the way back to the front with the dev. And then I was like, Oh, thank you so much. I did that two weeks ago and now I have to go, why didn't we do it on the front side instead of the back side? You kill the most important thing, which is cycle time, right? >>Cycle time is time from idea to Chimp. So by shifting it left, there's plenty of money and the CSOs love it because just want you to spend it. It's where they spend it. Right. And so now they get all the code tested. The devs love it because they get feedback instead of the CSO saying this is broken. The two old, the second they hit command a couple minutes later, Oh it's broken. They go fix it, make another commit. They're going to move way faster much. Um, so that's really what we get at and yeah, but no short in dollars, the security still the windows, the spend happens, you're saying right on the front side instead of the back shop and try and get full coverage. So a lot of times otherwise if you're trying to do security after someone's developed it, you're not sure. Like are you getting every code, all a piece of code that was developed? Are you getting just a lot of it as you talked about web apps, a lot of it is the focus. Oh the web apps. Cause that's the front end. But intrusion, once it passed the front end, it's a soft interior. You've got to do every single piece of code has to be tested. >>Yeah. It's Brandon. So you know what I've heard, especially from, I mean, you know, my peers in the security industry, you know, security needs to be considered the entire way. Security is everyone's job chair's responsibility. I need to think about it. But the other thing that really has changed for people is you talk about CIC. D I need to move fast. Well hold on. The security team's got to review everything. One of the core principles of dev ops is you want to bake it in the process, you need to get them involved. And then there's DevSecOps which pulls all of these pieces together. So tell, tell us how those trends are going and that, you know, speed and security actually go together not opposed. >>Oh yeah. And because, and it's how you measure the, the speed. Cause I think sometimes the question is all back to what is it from it. It's, it's a life cycle. And if that's what you're measuring, being able to do the security earlier is so much faster because you're not having to iterate, um, later. But, um, it's continues to increase. Devs are getting more and more say that's not gonna change anytime soon. Um, empowering those devs to own the security, uh, empowering those devs through the pipeline to be able to deploy into Lambda, into far gate. They love that. And if you could give that and give the security, the visibility, the dashboarding, the understanding of what just went in, um, what code they're using, what the licenses are, that visibility is huge and that allows you to move fast cause it's trust. >>I mean actually, uh, I love the researchers at Dora, you know, do the annual survey, uh, on dev ops and they said, actually if you are a company that tends to deploy less often, it tends to take you much longer to recover and you're not geared to be able to do it. Uh, you know, my background networking and you think about, you know, security is one of those things like, well wait, I want to keep my things stable and not changing for a while, but that means you're less and less secure cause I need to be on the latest patch. I need to be able to update things there. So, uh, you know, CIC D I think leads to should lead to greater security. Do you have some stats around that for your customer as to, you know, how they measure that? >>We have some pretty good velocity. Um, so Goldman went with us and this is real public is they, they started with us and went from about a two week release cycle down to tens, 20 a hundred times a day. Um, and that, I mean that's a company that does a great job in dev, um, but can also be like smaller companies like wag labs that we talked with earlier and they same kind of thing. They went often from a week down to they were doing, they typically do 20 to 30 deployments a day. And again, it just makes you break the pieces smaller, less likely that you're going to introduce dependencies that break something and all that process builds on each other as the door is stuff. If you haven't read, you've read it obviously, but if the users haven't great place to get started and understand how this works. >>Has testing changed or is testing changing in terms of when you establish the criteria, what you're looking for in terms of I guess you have a lot of new capabilities so you've got to change, I assumed your criteria up front do have a little proper, a little more accurate evaluation is that environment it's changed somewhat. I mean testing in application testing it is pretty specific to every comfy. So tools continue to get better. Um, ways of review have gotten a lot better. So, uh, there's now a lot of capabilities that at the point that you're going to go into deployment, one of the harder pieces is doing, um, your user acceptance testing is like, God, am I going to see the same thing that a user will? Right. And a lot of these have gotten to a point like we have a one click at the end of the deploy, a review app. >>Anyone in the company can look at exactly rebuild everything you're going to bought to deploy. So there's some tools that make it faster. Um, but in terms of what your load balancing in terms of your user acceptance testing, a lot of those principles continue to be pretty girl. Uh, one of the big things we heard from Andy Jassy is talking about transformation and he said you can't just do it incrementally and you need, you know, clear leadership and commitment. We want to hear how, you know, you're hearing about this from your customers. How is get live helping customers along those transformation journeys. Sure. Um, so totally agree that, I mean, it's a cultural piece, uh, without question. I think there's a couple of places, there's the obviously the tool piece and just getting everyone on the same page. And we, we all know this intuitively is we've seen what w when you go from a word doc to a Google doc and everyone can edit the same time, that's transformation goes, you know what everyone's working on, uh, and you're not duplicating effort. >>And that, that's really in many ways that's what get lab is doing is just helping the front end. I, you know, product manager know exactly what's going on in the infrastructure side and you communicate in a similar language. Um, the other piece of that we are working a lot in is because, um, get lamb operates an extremely open culture. So we publish how we run the company in a handbook that's 2,500 pages. We're always updating it. So, uh, we do reviews every time we release, we release every single month for the last 120 months in a row. We go through, here's what the release is going to be. It's on YouTube. Everyone can see it when things go wrong, we publish it. So we have an outage, we will, we have live broadcast, how we get back out from an outage and we publish all of it for someone to understand. >>And so one of the other things, there's a lot of our customers are getting started on that journey. There's one thing for a deck that says, here's what you do for your transformation for your company. That's another thing when you can literally jump in on Monday morning under the get lab call and watch, get lab go through a post-mortem of when we had a small outage. Oh that's what a no blame looks like. Okay, now I understand that, Hey, what, what didn't we release that we could have done better? And those are processes that you can have it on a piece of paper, but it's a different thing when you can walk through that with the company. And it's even better when you're watching the company that's doing the same product, the same tool that you're using. So I mean that's a, that's a cultural decision. >>Yes. I mean it's gotta be right. Yeah. I love the no blame. Right. Cause you're saying instead of finger pointing, great or castigating, you know, we're, we're going to learn from this. And how do you think, what impact does that have on a customer when they see you in real time solving your problems? They know that. They know that if they have a question for us, that we both take it seriously and that we're going to do it in a way that they know when it's going to be resolved. And that doesn't mean that we always deliver at the same time that a customer asks. But that level of transparency breeds both trust. And it also helps a customer quantify what do they want, helps us huge amount of communication because they know what we're prioritizing and they understand why. And that isn't something that is typical to come, but it's always typically very hard unless you're broadcast everything like we do to know, well, why are they making that decision? >>Um, and so that's one of the real big reasons that our customers work with us. That's where we get 10,000 plus additional contributors to get lab as an open source project. And that helps massively of course. So the velocity is because there's no difference between a get labber or the thousand get lappers in 64 countries or any one of the 10,000 contributors or our biggest competitors that regularly make contributions to, uh, our, um, our landscape. So we have a landscape that's, how does dev ops work? Who does stuff well? Hey, have no shame if they delivered something better. I want to know that I make that commit. We will share it with the world that we are not good at that and you are better at it and you know what? We'll get better. Right. It's a winning formula. It's good. It's been working really well. I appreciate the time brand. A good saying. You can love the slacks. Wish we could show them of course. But next time, thanks for having us. All right. You're watching Carvery Cherif AWS reinvent 2019 on the queue.

>>long from Las Vegas. It's the Q covering a ws re invent 2019. Brought to you by Amazon Web service is and in along with its ecosystem partners. >>Welcome back here to AWS reinvent 2019. Great show going on here in Las Vegas, where the Sands were live here on the Cube. Once again, covering it from wall to wall will be here until late tomorrow afternoon. David John Walls were doing by Joined by David. She coaches who is the vice president of product management for hybrid idea Century Lake. Good to see you, You guys and Brandon sweetie, who's the SPP of worldwide cloud sales at Veum With you be with you. This is gonna be a New England sports segment actually surrounded by ruin. Celtics, >>ESPN in Vegas, >>I remind you, the Washington Nationals are the reigning world. Serious shit. Wait a moment. Wait. Shark forever. A moment in time I got stuff. Let's talk about your relationship between via wearing set free like And what brings you here? A WSB offering. You're putting you guys that run on AWS. >>Maybe Maggie jumping and jumping. So look VM wear a long time player in the infrastructure space. Obviously incredible relationship with AWS. Customers want to transform their operations. They want to move to the cloud way have Vienna, where Claude, on a video B s. We continue to take tremendous ground helping customers build and build more agile infrastructure. Make that happen, Van. Where was built on our partners. Right centrally great partner MSP. And we think about helping customers achieve their business outcomes. Key partners like centrally make it happen. You've been a long term partner and done a lot of great things with us. >>Yeah, and really what? What Central Lincoln VM Where have done? I mean, really, we sort of created the manage private cloud market in the early days of managing the Empire solutions for customers, but really were and where we differentiate in other working with GM wear on AWS is really with elements of our network or the ability to take those kinds of solutions and make sure that they're connected to the right networks and that they're tied in and integrated with the customer's existing enterprise and where they want to go as they start to distribute the workload more widely. Because we run that network, we see a lot of the Internet traffic. We see a lot of threat patterns. We see a lot of things emerged with our cyber security capabilities and manage service is. So we add value there. And because of that history with BM wear and in sort of creating that hosted private cloud environment, there's There's a lot of complexity, friendliness inside of our service offer, where we can manage the inn where we can manage it in a traditional model that is cloud verified. And then you could manage it as it starts to move on to the AWS platform. Because, as we all know, and as even you know, Andy has referenced in different points, there's a just about every kind of workload can go to eight of us. But there are still certain things that can't quite go there. And building a hybrid solution basically puts customers in a position to innovate is what a hybrid solution is all about. >>That kind of moves the needle on some of those harder to move working in the M, where is such an obvious place to start? So you try to preserve that existing customer of'em, where customer experience but at the same time you want to bring the cloud experience. So how How is that evolving? >>Yes, it's a couple things, right? So l Tingley customers, they all want to move to the cloud for all the reasons we want security, agility, governance, et cetera. Right, but fundamentally need help. And so partners, like essentially help figure out which workloads are cloud ready, right? And figure that out and then to you, get to know the customer. Really well, begin the relationships that you have, right, and you can help them figure out which workloads am I gonna move right? And then that leads into more relationships on How do I set up d r. Right? How do I offer other service is through eight of us against those work clothes. >>There's a lot of things where being a manage service's provider for a V M were based platform or being. Amanda's service is provided for an AWS platform. There's a lot of things that you have in common, right? First and foremost is that ability toe run your operations securely. You've got to be secure. You know, you need to be able to maintain that bond of trust you need to be auditable. Your your your operations model needs to be something that transparent to the customer. You need to not just be about migrating workloads to the new and exciting environment, but also helping to transform it and take advantage of whether it's a V M where feature tool or next generation eight of us feature it's will. It's not just my great lift and shift, but then helped to transform what that that downstream, long term platform could do. You certainly want Teoh be in a posture where you're building a sense of intimacy with the customer. You're learning their acronyms. You're learning their business processes. You're building up that bond of trust where you can really be flexible with that customer. That's where the MSP community can also come in, because there's a lot of creative things we can do commercially. Contracting wise binding service's together into broader solutions and service level agreements that can go and give the customer something that they could just get by going teach individual technology platform under themselves >>and their ways >>where the service provider community really chips in. >>I think you're right and we think about helping Dr customers success manage service providers because of those engine relationship with customers. We've had tremendous success of moving those workloads, driving consumption of the service and really driving better business outcomes based on those relationships you have. >>So let's talk about workloads, guys. Course. Remember Paul Maritz when he was running the M word? He said Eddie Eddie Workload. Any application called it a device. He called it a software mainframe and Christian marketing people struck that from the parlance. But that's essentially what's happened pretty much run anything on somewhere. I heard Andy Jassy Kino talking about people helping people get off on mainframes. And so I feel like he's building the cloud mainframe. Any work less? But what kind of workloads are moving today? It's not. Obviously, he acknowledged, some of the hard core stuff's not gonna move. He didn't specify, but it's a lot of that hard core database ol TV transit transaction, high risk stuff. But what is moving today? Where do you see that going? >>Don't talk about some customers. >>Yeah, >>so a lot of joint customers we have that. I think you fall into that category. In fact, tomorrow on Thursday, we're actually leading a panel discussion that really dives into some customers. Success on the AWS platform that Central Lincoln are managed service is practice has been able to help them achieve what's interesting about that We have. We have an example from the public sector. We have an example from manufacturing and from from food and beverage example from the transportation industry and airlines. What's really interesting is that in all those use cases that will be diagramming out tomorrow, where VM Where's part of all of them, right? And sometimes it's because I am. Where is a critical part of their existing infrastructure? And so we're trying to be able to do is design, you know, sort of systems of innovation, systems of engagement that they were running inside of an AWS or broadly distributed AWS architecture. But it still needs network integration, security and activity back to the crown jewels and what's kept in a lot of those workloads that already running on the BM where platform So that's a lot of ways. See that a good deal with regards to your moving your sort of innovative workloads, your engagement workload, some of your digital experience, platforms you were working with an airline that wants to start building up a series of initiatives where they want to be able to sell vacation packages and and be very creative in how they market deliver those pulling through airline sails along the way. They're gonna be designing those digital initiatives in AWS, but they need access to flight flight information, schedule information, logistics information that they keep inside of there there. Bm where environment in the centralized data center. And so they're starting to look at workloads like that. We started to look at the N word cloud on eight of us being whereas it a zit in and of itself as a workload moving up to eight of us. There's a range of these solutions that we're starting to see, but a lot of it is still there, and he had the graphic up. There were still, in the very early days of clouded option. I still see a lot of work loads that are moving AWS theater in that system of engagement. How can I digitally engaged with my customers better? That's where a lot of the innovation is going on, and that's what a lot of the workload that are running in launching our >>I mean, we're seeing tremendous momentum and ultimately take any workload, wailed, moving to the cloud right and do it in an efficient and speedy path. And we've got custom moving thousands of workloads, right? They may decide over time to re factor them, but first and foremost, they could move them. They relocate them to the cloud. They can save a lot of costs. Out of that, they can use the exact same interface or pane of glass in terms. How they manage those work clothes, whether they're on Kramer, off Prem. It gives them tremendous agility. And if they decide over time, they have to re factor some workloads, which can be quite costly. They have that option, but there's no reason they shouldn't move. Every single worker today >>is their eyes, their disadvantage at all. If if you're left with ex workloads that have to stay behind, as opposed to someone who's coming up and getting up and running totally on the cloud and they're enjoying all those efficiencies and capabilities, are you a little bit of a disadvantage because you have to keep some legacy things lingering behind, or how do you eventually close that gap to enjoy the benefits of new technologies. Yeah, >>there's a sort of an old saying that, you know, if you're if you're if you're an enterprise, you know, that means you've had to make a lot of decisions along the way, right? And so presumably those decisions added value. It's your enterprise, or else she wouldn't be in enterprise. So it really comes out, too. Yeah, to those systems of records of those legacy systems way talk about legacy systems >>on Lian I t. Is the word legacy. I know it's a positive. United is the word legacy. A majority of >>your legacy is what the value you built up a lot of that, whether it's airline flight data or scheduling, best practices are critical. Crown jewels kind of data systems are really important. It really comes down to it. You're on enterprise and you're competing against somebody that is born in the cloud. How well integrated is everything. And are you able to take advantage of and pace layer your innovation strategy so that you can work on the cloud where it makes sense. You can still take advantage of all the data and intelligence you build up about your customers >>so talking earlier, You guys, it seems like you guys do you see that? That cloud is ultimately the destination of all these workloads. But, you know, Pac thinking about PacBell Singer, he talked about the laws of physics, the laws of economics and the laws of the land so that he makes the case for the hybrid >>Murphy's Law. >>Yeah, so that makes the case for the hybrid world. And it seems like Amazon. To a certain extent, it's capitulating on that, and it seems like we got a long way to go. So it's almost like the cloud model will go to your data wherever it iss. You guys, I think, helped facilitate that. How do you look at that? >>Yes. I mean, part of that answer is how much data centers are becoming sort of an antiquated model right there. There there is a need for computing and storage in a variety of different locations. Right, And there's that we've been sort of going through these cycles back and forth of you use the term software mainframe and the on the Palmer. It's kind, a model of the original mainframe decentralizing out the client server now centralizing again to the cloud as we see it starting to swing back on the other direction for towards devices that are a lot smarter. Processors that are, you know, finally tuned for whatever Internet of things use case that they're being designed for being able to put business logic a whole lot closer to those devices. The data. So I think that is what one of things that I think that said that one of the BM wears. A couple of years ago, data centers were becoming centers of data. And how are you able to go and work with those centers of data? First off, link them all together, networking lies, secure them all together and then manage them consistently. I think that's one of the things I am has been really great about that sort of control playing data plane separation inside your product design that makes that a whole lot more feet. >>I mean, it is a multi cloud, and it's a hybrid cloud world, and we want to give customers of flexibility and choice to move their workloads wherever they need, right based on different decisions, geographic implications, et cetera, security regimens and mean fundamentally. That's where we give customers a tremendous, tremendous amount of flexibility. >>And bringing the edge complicates >>edge, data center or cloud. >>It's so maybe it's not a swing back, you know, because it really has been a pendulum swing, mainframe, decentralized swing back to the cloud. It feels like it's now this ubiquitous push everywhere. >>Pendulum stops. >>Yeah, >>because there's an equal gravitational pull between the power of both locals >>and compute explodes everywhere. You have storage everywhere. So bring me my question of governance, governance, security in the edicts of the organization. You touched on that. So that becomes another challenge. How do you see that playing out what kind of roles you play solving that problem >>on the idea of data governance? Governance? Yeah. I mean the best way to think about our. In our opinion, the best way to think about data governance is that is really with abstraction. Layers and being ableto have a model driven approach to what you're deploying out into the cloud, and you can go all in with the data model that exists in the attraction layers in the date and the model driven architecture that you can build inside things like AWS cloud formations or inside things like answerable and chef and been puppet, their model, different ways of understanding what your application known state should be on. That's the foundational principle of understanding what your workloads are and how you can actually deliver governance over them. Once you've modelled it on and you then know how to deploy it against a variety different platforms, then you're just a matter of keeping track of what you've modelled, where you've deployed it and inventorying those number of instances and how they scale and how healthy there that certainly, from a workload standpoint, I think governance discipline that you need in terms of the actual data itself. Data governance on where data is getting stored There's a lot of innovation here at the show floor. In terms of software to find storage and storage abstractions, the embers got a great software to find storage capability called the San. We're working with a number of different partners within the core of our network, starting to treat storage as sort of a new kind of virtualized network function, using things like sifts and NFS and I scuzzy as V n F that you can run inside the network we want. We have had an announcement here earlier in the week about our central bank's network storage offer. We're actually starting to make storage and the data policy that allows you to control words replicated and where it's stored. Just part of the network service that you can add is a value add >>or even the metadata get the fastest path to get to it if I need to. If I prefer not to move it, you're starting to see you're talking about multiplied this multi cloud world. It seems like the connections between those clouds are gonna be dictated by that metadata and the intelligence tow. You know what the right path is, >>And I think we want to provide the flexibility to figure out where that data needs to reside. Cross cloud on, Prem off from, and you can just hear from the conversation, David, level of intimacy some of our partners have with customers to work through those decisions. Right, if you're gonna move those workloads effectively and efficiently, is where we get a lot of value for our joint customers. >>I mean, she's pretty fundamental to this notion of digital transformation that's ultimately what we've been talking about. Digital transformation is all about data putting data at the core, being able to access that, get insights from it and monetize, not directly, but understand how data affects the monetization of your business. That's what your customers >>and I think we >>wantto. Besides, I think we want to simplify how you want to spend more time looking up. Your applications are looking down your infrastructure, right? Based on all the jury, are drivers across the different business needs. And again, if we can figure out how to simplify that infrastructure, then people could spend more time on the applications because that's how they drive differentiation in the market, right? And so let's simplify infrastructure, put it where it needs to be. But we're going to give you time back to drive innovation and focus on differentiating yourself. >>You know, it's interesting on the topic of digital transformation reindeer. So right, sort of an interesting little pattern that plays out for those of us that have been in the service of writer community for a little while that a lot of the digital transformation success stories that you see that really get a lot of attention around the public cloud like eight of us. The big major moves into going all in on the public cloud tend to come from companies that went all in on the service provider model 10 years ago, the ones that adopted the idea. I'm just gonna have somebody do this non differentiating thing for me so that I can focus on innovation, are then in a better position to go start moving to the cloud as opposed to companies that have been downward focused on their infrastructure. Building up skill sets, building up knowledge base, building up career, path of people that, actually we're thinking about the technology itself as part of their job description have had a hard time letting go. It sort of the first step of trusting the service provider to do it for you lead you to that second step of being able to just leverage and go all in on the public lab. >>And customers need that help, right? And that's where if we can help activate moving those workloads more quickly, we provide that ability, put more focus on innovation to Dr Outcomes. >>I know you're talking about legacy a little bit ago and that the negative connotation, I think. Tom Brady, Don't you think I wanna run number seven? I haven't had a home smiling Would always do it back with more. We continue our coverage here. Live with the cube, where a w s rivet 2019.

>>Live from Las Vegas. It's the cube covering UI path forward Americas 2019. Brought to you by UI path. >>We're back. You're watching the cube, the leader in live tech coverage. We go out to the events. This has been a great event. UI path forward three, the third North American event, and this is day two. We're just wrapping up. Brandon nod is here as a senior vice president with UI path and Kadar. Danny, who's the vice president of global accounts at UI path. So you guys got a store? >>Yeah, yeah, yeah, we do. Britta, what's the story you guys, one was a customer and customer that is to first customer. Um, so three years ago, something like that when you iPod, we just started out with a global expansion. We'd got our seed funding round in 2015 we started expanding and building our global sales team when he's 16. I joined in the UK, responsible globally for the banking financial services industry. And one, one fine day, I get a communication, an email from a prospective customer that, Hey, I want to talk to you about your platform. And it was a Brandon over here. Brandon, do you want to tell it? Tell them what a, how you found out about your iPad. >>Yeah, you bet. I was interviewing a couple of partners and looking at the different platforms and found that yeah, you, I've had really had what I was looking for, which is the openness of the platform, the ability to do training online and start my journey kind of on my terms. And so when I reached out to it was very much how can you help me get started? I've already made the business case internally, I'm ready to go. What year was this? 2016 and it's interesting, >>Daniel Donnez last night and his keynote said, you know, we really appreciate you guys who joined us in 2016 cause you know, the product didn't have all the features that we wanted. You know, it wasn't fully baked. This was my interpretation. That's right. But, but I, but I was saying earlier in the cube, the right move, that UI path made as you bet on simplicity. And he said, okay, let's get to market fast. Yeah. Simple. And that. And you said on your terms, what do you mean by that? >>So one of the things that I love about UI path is early on there was a principle of openness. Let people download the software. Don't be afraid, don't tease people, and then say, come to our site and we'll give you a call. Right? They said, come to our site, download, try it yourself. Here's what there's free training. And as UI path has grown, that principle is, is still very much precedent. You can go online right now and download, take free courses online. So what I wanted as a customer at that time was the ability to see it for myself. I wanted to make it real before I've made the investment. That was our experience. When Bobby Patrick first started, I said, you iPad today? He goes, go to the download a >>copy of our software, start building automations. I'm like, huh, yeah to it. And then go to automation anywhere, which by the way is the sponsor of ours. We love, we're an arms dealer. We love everybody. You know, go to blue prism, get their software too. So we tried, but we couldn't, you know, it was called the reseller will do pro what's your need? We just want to play with it, you know, so, so that's what you mean by bad on your terms and so yeah, that, that's worked pretty well for you guys, hasn't it? has and uh, you know, when we started off, right, community has always been a pillar within, within UI paths, you know, kind of strategy to to make sure that RPA is available to everyone. We call it democratization of, of automation and hence, you know, availability of the community edition. >>Uh, we go to the universities, students are able to download and use it for free and now we've tied up with certain universities to expand the education system with uh, getting, um, you know, when graduates pass out they come out ready knowing you want found RPA. Yeah, we had a, the college of William and Mary on and Tom Clancy, they were talking about that. Now I did my little review of the predictions in the morning. Guys predictions. He said that the students that come out of college, you're gonna force RPA on their companies. Most college kids don't know what RPA is. I got hit, I said it's gonna take a couple of cycles here, but, but so, okay, so run. Why did you join UI path? How did that all, you know, what drove you to say, okay, this is it. I'm going to have instead of applying the technology to make my existing company better, I'm gonna. >>So I ran operations for a mortgage company and we had already automated everything that we could using the classic tools and we are winning awards. And it was, you know, people were looking at the work that we are doing and they were impressed, but I still couldn't get past a certain point in my automations. So bringing in UI path allowed me to continue that journey to keep automating. And after a while, the more that I was working with you, I path weird, uh, I was a guest of, of them at conferences, speaking with guy Kirkwood and any number of folks. I looked at the culture of the company and thought this is a place that I want to be. And I looked at the roadmap and where the product was going and what I was able to do with it as a customer. And I thought, I want to help other people do this. I want to help them on their journey, get to this next level of automation that they're currently there. They're being kept at. >>Yeah, well a lot of people hop on the bandwagon. I saw folks from AWS, you know, have joined a gentlemen I know from Google, let's join them in these early leading companies and correct. So how are you guys spending your time these days? Special >> as I, my, my title suggests, you know, I'm responsible for the global account portfolio and I'm spending most of my time with our customers trying to help them on their automation journey. So these are some of the largest >>global customers, uh, big insurance companies, uh, automobile industry, uh, you know, Titans in that industry and they've all been our customers now for the last two years, in three years with a plan to kind of change the way they, uh, they run their business right. And RPA and you wipe out basically the automation platform that we have now with our new release come out as well, is giving these customers and end Duan a transformation engine. So it is our responsibility now to make them, uh, you know, more knowledgeable on how to apply that technology and get them successful with their plans for a, you know, transformation and automation of their business processes. Right. >>How are you spending your time, bro? I'm in product and in my focus is attended automation. So classically people are implementing unintended automation. This, this was the first big wave of RPA was really robots just working on a server somewhere. You don't, you don't interact with them. They just do their thing 24 hours a day. Now there's a huge push into attended automation, which is having a, a robot on your computer and the two of you working together, collaborating in real time throughout your day. So we're looking to save time to take out the the wasteful and small processes that nobody wants to do as well as creating an entirely new opportunities for value based on what the two of you can do together. How are you guys thinking about the way in which a user or worker interacts with that? That bot? Yeah, I think it's, it's more like a dance and and less like a task manager, right? >>So you might think in classic automation, you know, click a button, go do this thing, click a button, go do that thing that the automation is happening when you want it to. The way that our platform has written, the robot can listen to what you're doing. It can monitor for when you click on a specific button or for when you move files to a folder. So think about it less like a conscious effort to, to guide the robot and more as a collaborative effort where, where the robot is seeing what you're doing and taking action to help you and do things on your behalf and then letting you know when they're done. So it's the paradigm is changing for work and when you have a robot on your computer, it's going to open up a new way of doing your, your daily content. And the enabler there is what machine learning machine intelligence. >>It's a combination of things. So think about machine learning and AI as just one tool that that robot has to use both CR as well. You know, we did a demo earlier this week where we took receipts, moved him to a folder, the robot sees that you've moved receipts into a folder, can bounce it off and end point that and break apart those receipts using OCR, load that all into Excel and help you with your expense report. So think about things like this, you, things you need to do. You do what you would normally do, put receipts in a folder and the robot takes care of the rest. What, what things can, um, humans do that machines can't? Yeah, the ability to make on the fly judgment for complex cognitive tasks is very, very hard to replicate in, in AI right now because typically models are built on a set of specific information. >>We build our, our receipt and our invoice model off a ton of receipts and invoices. Therefore the robot can make quick work of those receipts way, way faster than we can, but present an unstructured problem or an open ended problem in an AI model might really struggle. Whereas a human can instantly make a judgment on that. So we want computers to do that. Those, those compiled activities and with the AI models that make sense for what they're doing and want humans to be thinking at higher levels, at creative levels, higher cognitive, cognitive and decision making levels. So this is as Daniel and others had mentioned, elevating the humanity when you think about it, >>but you definitely see some of your customers are certainly talking about this. This is robots taking action systems of agencies. Some people call it on behalf of the human and having to essentially make certain decisions. But you're saying those decisions are well understood and safe essentially. >>Absolutely. When you deploy a robot you don't, you don't just kind of hope for the best. Right? You have a very specific use case and you've coated the robot for that use case. I love it when when people say, you know, our compliance team is worried about the robots going wild or you know, we can have it gone the system, but he can't do anything that you haven't consciously told it to do, haven't written it to do. So it turns out it's actually even more compliant because it can throw off logs and a paper trail is as complex as you want it. So if I were a compliance officer, I would say get robots in immediately because I want more visibility into what's being done. >>So where do you see your customers going? So our customers say few. As Brandon was saying earlier, you know, customers started with this unattended robots first because everyone was trying to get an efficiency in their back office. We got a Y and that that is actually the core foundation for what comes next, which is the attended automation, the robot for every person vision that we have, we have fought for the, for the entire global customer community of ours. I mean the number of use cases where a human agent would with a robot. Now with having a robot on every desktop, I mean simple things like expense reports, time sheets or even simple things like downloading emails and reports on a daily basis. You don't need to engage with multiple systems. As a, as a human agent, you can get the robot to go ahead and do that for you. And as Brandon was saying, you know, you have much better control with the robot doing it. Then a human being who has a mind who could potentially, you know, cause certain security or compliance related issues because a human agent could go easily off track, do something different. Where as the robot has a certain set of parameters within which they work. >>Well guys, we've got to wrap, but so I'm going to ask each of you, give us the bumper sticker on UI path forward three a. When the trucks are pulling away from the Bellagio, what's the bumper sticker? Safe running. Try and keep up. >>Yeah, go, go big. Go big and go big now. >>Yeah, go bigger or go home. It's kind of seems to be the theme here. Well guys, thanks very much for. Congratulations on all the success you guys got a lot of work to do still for sure and best of luck. Thank you very much. Very welcome and thank you for watching everybody. It's a wrap from a UI path forward. You watching the cube, go to siliconangle.com check out all the news. We've got a bunch of in depth coverage of this show, RPA in general. We have five shows this week, so check that out and of course go to the cube.net to see what will be next week. Another big week. October has become the new may. So thank you for watching everyone. This is Dave Volante for the cube. Thanks guys. Great job today. We'll see you next time.

>> Live from Las Vegas. It's theCUBE covering AWS re:Invent 2018 brought to you by Amazon web services, Intel and their ecosystem partners. >> Good to have you here on theCUBE, as we continue our coverage at AWS re:Invent. We're at day three here in Las Vegas in the Sands Expo Hall D, and we got about a half hour. Come by and say hi to us if you would. I'm here with Rebecca Knight, John Walls, and two gentleman here to join us. One from GitLab, Brendan Jung, who is the vice president of alliances. Brendan, good to see you sir. >> Thank you for having us. >> And Alex Hale, platform engineering at Beacon Platform. >> Hello, Alex, how are you doing? >> Not bad, I'm surviving the whole experience. >> It's a test! >> Well, let's talk about the whole experience (mumbles) What have you picked up this week? >> I've picked up that AWS is going very much into this sort of enterprise space. We saw that theme last year, and I think this year it's even more so that they're really catering towards how enterprise and then big organizations are getting in. And I think that's been a big. You can see it in how they're doing their storage strategies, how they're doing their network strategies, and how they're just really targeting towards security, and compliance, and governance. And I think that's a big theme that's from last year to this year, and I think it's going to continue on. >> Yeah, they've been waving a big flag for sure telling the enterprise it's safe to come onboard the public cloud's open for ya. >> Yes. >> Oh yeah for sure. >> Brendan, if you would, you were telling a story that you worked at Google for quite some time. >> I was, yes. >> Worked on some fairly high profile projects >> there, and you've been >> Yes. at GitLab for five months now. Instant transition for ya? >> Five months, yes. >> What was behind that? >> So a couple of it is, I mean when we get down to it sometimes you're either a builder or a runner just in the way you're oriented. And I'm a builder, so the biggest thing was love building that from the ground up with Google. Amazing team they did amazing job. We got to do a lot of really fun things. Was looking for something kind of new, and I'd worked with GitLab since I ran the partner organization for a lot of the partners at Google. I had worked with them for a number of years and it's rare when you work regularly with the company that you get surprised. So the kind of the point that I was like, "Oh, I really need to look into this more deeply," is I've done detailed work with GitLab for years. And I was in a meeting with Sid, our CEO. And he kind of, "Hey, you know what we're up to." And I'm like, "Oh, of course I know what we're up to." Right, cuz that's you always answer that. I mean you don't answer the question, "No, I have no idea what you're up to." We met four weeks ago, of course I know what you're up to. And he's really humble. But simply like oh hey, you want to see me insert. Hey, this is what we're working on. Slides across the floors to report, and he's like, oh, in the CI space, under three years we went from no product to the very best of the business. Beat out Microsoft, and CloudBees, and all these. And I was like wait, I didn't know you were in the CI space. I shouldn't say this publicly, >> Alright it's alright. >> but I went like I didn't know that. >> It's okay. You got the job. >> No, I'm safe, but the ability that's just the speed that the company moves. Everyone says it, but when you can go that fast with that kind of quality, I was like I got to dig deeper. And so we just kind of went down that path, and it's been quite an adventure. >> Good. >> Obviously, Microsoft buying GitHub has made for a whole lot of discussions in a whole lot of different ways for us. And competition's good, so it's been a lot of fun. >> Well, we definitely want to talk about the GitLab and Beacon Platform partnership, but I want to first ask you, Alex. Tell our viewers a little bit more about the Beacon Platform. >> So Beacon Platform is a company that came out of the financial services from the large banks; the Goldman Sachs, the J.P. Morgans, the Bank of Americas. And in those places, internally they have to have this quite open source like culture where there is people contributing in the same codebase, there's a lifecycle of how things are done, and it's rapid moving. And people don't associate them with large banks, but there is these products out there. In fact, some of the Goldman Sachs partners refer to those as the golden source, so they secret source. And if large banks can do it, why can't someone else. So we've taken those experiences that people have done for years to build these communities, best practices, and prescriptions, and turn it into a product. So we've taken the same model of here is a set of financial tooling, and infrastructure, and toolboxes to make financial applications. And we've brought it to the smaller bunch; so your insurance companies, even your large banks, Komodo used firms, insurance people. They can take our platform, and then bring their own analytics, and then build financial applications that they want on top of it and whilst doing so be ensured that they're compliant with security. We've done the governance for you. We've done the security for you. All you have to do is put your good ideas to use and make applications. >> So give us some examples of the business problems that this platform solves. >> So typically in the financial space, the people that have the great ideas are pawns, and they're by nature mathematicians. They're not developers. They're not UX people. They're not UI designers. They're certainly not security people. And yet they are are the people that are driving the core business and the value. And so the question is how do we make them be productive? How do we make sure that their lives are easier? Which means that you give them an idea. You give them a lifecycle for software that they can start saying, "Ooh, I've got an idea. I'll hack it up." And when it's hacked, they can publish it. It comes out the other end, and all the reporting is underneath there. Their security is there. The compliance is there. All the authentication is there. And that idea is now being actualized in the matter of days, weeks rather than months and years. And that means that our customers can take these ideas that they've been working on or just conceiving and turn it into reality in a very short amount of time. And then be comfortable that whole platform itself remains secure, compliant, and all the same thing that Amazon is actually counting to us. >> You know it seems like if your focus, your core competence, was or is financial services. I mean you're starting at a very high level of demand client, right? >> Yes. >> And appropriately so, and so there are a lot of lessons that migrate to other businesses that I assume are quite attractive to them, >> Yes. >> because if you mention your client, BOA, if they've got comfort, I have comfort. Right, because how much of that do you see that the experiences that you've developed or that you have put them through translate in a very positive way to other sectors? >> We've found out some of our customers are starting off in the cloud, and they're making their cloud journey. They're financial companies that want to take the journey to the cloud, but don't really know how to. And so we as a company which has already running on the cloud, as a company we don't actually own a physical single server. We're all on the cloud, all in. And they, our customers, come to us to say, "How are you in the cloud? What do you do? "You have the experience. You've worked at these places. "How does that all work?" And so we give them a sort of in the same way that out platform does. Prescriptive advice on how things are going to be done. And our customers come along with us on the journey. And so we take the customers on their cloud journey whereas our customers are taking us on their needs, and bringing their needs, and what they need to us to say, "I want to build an application like this. "What more do I need to do? What do I have to do?" And so it's a very collaborative relationship doing our customers to say, "I can help you in the cloud space. "You can help us in the financial ideas space, "and together we can actually make applications." Whatever we build ourselves, becomes we can resell it to others whilst the customers intellectual property can stay with them. It's a really interesting collaboration of. >> Symbiotic in many respects, right? >> Yes. >> You're leaning on them. And what about the relationship between the two of you again in terms of. >> Sure yeah, so as much as Beacon is very financial services focused, we're a DevOps tool and end DevOps tool for anyone, right. So in many ways what Beacon is doing is taking what GitLab's done about builing that whole tool chain, 'cause there's really a tool chain crisis out there. If you start looking at what needs to be set up for a developer, they want to live in their IDE, do their development, and publish as he said. But you start looking at what that needs to be set up after that, you're talking often times on a company 12, 15 other steps to go through. And that was kind of our aha was there's an opportunity to treat that as one full application as a DevOps tool set across the entire board. Started down that journey really like three years ago, and that's kind of I think we kind of match up. The similar story; they wrap all the important financial data, all the other things that matter to a bank, right. And they're got to whole bunch of extra tooling, extra data, extra services. But at the core of it, they also leveraged GitLab both as a tool to develop their own product and also to offer it as a tool possibly to their own customers, right. So their other customers need to develop. They need a DevOps toolset, so we work back and forth a whole lot on this. They move so fast. It's been amazing, and so every time we sit down we're like wait, what if we did, okay cool let's iterate. And we can turn that around. We ship every month to our customers. You can run it anywhere you want. The majority of our customers, they love the fact that they can run anywhere. Which in fact while Beacon does runs on Amazon, their customer bases have to run on (mumbles), right? And while we're seeing that hybrid become more and more common which is great, that's the truth that's been there forever. That's the world that we've lived, they live everyday and have lived for a long time, and so it's kind of fun to come here and see that be like yes, oh yeah that does exist, and we're kind of like yeah that's existed for a long time. >> Everybody caught up. >> Right yeah, we're there and there's always going to be reasons for that on both directions. And so we work really well together on that side, and they push us hard. Right, so we're actually right on stage. We're sitting there in just this morning, he's like hey, you finally (mumbles). You know I've got all these merge requests that he wants in our product. (mumbles) opens, it's open. Everyone in the world, anyone that watches this, go put a merge request on GitLab. We're going to track it. You're going to know where it lands. You're going to know when it gets delivered. So and if you want to write the code, you can write it and it's in. So it's been actually a ton of fun. >> And have at it, right? >> Yes. >> Well if the relationship's working good to see. >> Yes. >> And you're five months in, and I'm sure the one year anniversary's right around the corner for you. I'll try to be able to wait. >> Be here before you'll know it right? >> Hell yeah. >> (mumbles) thanks for joining us. Good to have you here on theCUBE, and look forward to hearing about this continuous success down the road I'm sure. >> Thank you >> Thank you so much. >> (mumbles) having us. >> Thank you both. Back with more here on theCUBE. You're watching this live at AWS re:Invent Las Vegas. (techno music)

>> From the ARIA Resort in Las Vegas, it's theCUBE. Covering AWS Marketplace. Brought to you by Amazon Web Services. >> Hey, welcome back here everybody Jeff Frick here with theCUBE. We are at AWS re:Invent 2018 wrapping up day one. We're going to do four days of coverage. We have four sets, three locations. But we're kicking things off here at the AWS Marketplace and Service Catalog event here at the ARIA. We're excited to be joined by our next guest, first time on theCUBE, but he's been working on the security stuff for a long time. He's Brandon Traffanstedt, he's the Global Director of System Engineering for CyberArk. Brandon, great to see you. >> Thank you very much. Glad to be here. >> Absolutely. So we started the conversation first off let's just give us the quick overview of CyberArk for people who are unfamiliar with the company. >> Definitely. So CyberArk does privilege access security, and that is the vaulting rotation in management of incredibly powerful accounts. Both traditional ones, the domain admin, to ones that exist in a more femoral, or cloud state. Access key, secret key pairs, route access into your console. So our goal is to take those out of the minds of users, out of those spreadsheets, out of hard coded code stacks. Place them in a secure location, rotate them, and then provide secure access to people as well as non people too. >> So you really segregate the privilege access as a very different category than just any regular user of kind of admin type of person. >> Absolutely. Though the focus is key. When we look the general spectrum of accounts in an organization, yes you've got the lower ones that are identity driven. Attackers might use those to get in, but really the creamy, nuggety center are those high value credentials. It's what brings down organizations. It's what we see involved in breaches every single day. So the focus there on those powerful ones is what gets us the most security posture increase with the least amount of effort. >> You know, it's interesting. 'Cause I always think of security as kind of like insurance. You can't absolutely be 100% positively. You can't spend every nickel you have on security, but you want to have a good ROI. So what you're saying, really, is this is a really good ROI investment from your security investment because these are really the crown jewels that you need to protect first. >> Absolutely. And like insurance, we often want to plan for the absolute worst to occur. There have been breaches in the past where yes, there were dollars that were spent on things like remediation, but if you have a huge customer base, even the postage alone to notify folks that you've had a compelling event tends to up into the seven figures. >> I never even thought of that. It's not a trivial expense. >> Absolutely. >> So, you said you've been doing this for 20 years, so a lot of change. There was no AWS re:Invent 20 years ago. There was not cloud computing as we know it today. So, you know we'll talk about kind of the current state but I'd love to get more kind of your historical perspective, you know being a security export, how your challenges have changed as this kind of continual escalation of war, accounting of strike counters strike. I'm thinking of MAD Magazine's Spy vs Spy, right, has continued to escalate over these 20 years. >> Definitely. So, years and years ago organizations were very monolithic from both the application side as well as their more kind of human focused infrastructure. Right, we had one or two domain controllers. Typically physical systems. But what happened is, the architecture broke down. So what, 10 years ago virtualization was the big thing, right. Same types of accounts, but more systems. More automation flows. So as we replaced humans with non humans, what happened was, more human users got over privileged, right? They were empowered to get their jobs done. But we had more and more robots that began doing their work. So one of the things that we saw, was the breaking down of the applications stacks to the point that we are now, you can spin up thousands of instances in a matter of clicks over a matter of seconds. Move that into a more micro services model, and you now have tens of thousands of nodes that can exist in the blink of an eye. All having the same type of access restrictions but just being far more distributed. >> Right. And so many more tax services with IOT, and all these things all over the place. And so, much more complex environment. >> Definitely. One of the things about all this beautiful automation and centralization that's occurring, is that now attackers don't have to go through that same type of flow they used to, right. Compromise an in user, escalate privilege on a laptop for instance, move laterally and continue to perform that dance. Now, all it takes is one compromise into your cloud management console for instance. And a lot of times that's game over. Our attacker is also changing a little bit. So I'm proud to say, but I'm a millennial and the thing about millennials is we tend to be very, some would say lazy, but I would say efficient in how we perform tasks. So for me, performing that lateral movement verses a one stop shop for a public effacing entity, I'm going to choose the one stop shop. >> Very true. So one of the hot topics in today's world is RPA, robotic process automation. We are at Automation Anywhere, we are at the UiPath Show this year, it's getting a lot of buzz. Both those companies have raised a ton of money. Hot, hot, hot space. It adds a whole new level of complexity and opportunity on the security side. So how should people be thinking about RPA and security? >> So when it comes to RPA, one of the things that is simply parr for the course, is that in order for robots to do their jobs, to build this automation that folks are looking for, they've got to authenticate this stuff. A lot of times we'll see that authentication happen as kind of an isolated secret that's stored, say inside of Automation Anywhere for instance. The goal there is, well we can rotate it, maybe, but now we have to update it here and there and a number of other spots. So one thing that we see as being a very prevalent theme is well let's find a centralized and secure source to manage them, and allow the robotic process automation to authenticate securely to that entity, pull the secrets as they need. Now, we can rotate that as many as what, ten, twelve times a day if we wanted to without our RPA missing a beat. At CyberArk we have what's called a C cubed alliance where we brought together a number of RPA vendors. All the ones that you mentioned. As well as other automation platforms, security vendors too. To where you don't have to do the work of integrating. It's already there and it's been built. And we're taking a huge direction from our customer base there to tell us what's hot, what's new for them. To let us proper those conversations. >> Because the robots are actually treated inside the system I believe, as like a person right? It's kind of like your own personal assistant. So in terms of the identity and the access, it's managed very much as if it was just a new hire. >> For sure. And if you look at it for instance using something like another automation platform like Jenkins. Jenkins is personified by a butler. Jenkins' task is to go out and perform all these tasks for you. But I'll submit to you if I were to offer you, hey Brandon, you can come to my house, vacuum my floor every Friday, that sounds like a pretty good deal. Especially if it's an open source. If I do it for you for free. But you encounter risk by giving me the keys to your house. The same is true for those automation platforms. A lot of times we divorce that robot from a human so we don't do the same level of due diligence to give the robot an identity to instantiate lease privilege. It's one of the things we've seen be a very huge theme in successful customer deployments. As well as automating their security too. >> Well at least they're not going to give away the security when someone calls up and says can you please give me the URL for the company picnic. I can't get in, you got to help me out. Hopefully they didn't train the robots to answer that question and let that social engineering enter. Is there social engineering for RPA? >> There is. When you look at RPA or even code that exists in public repositories, one of the quickest attacks you can do is to GitHub, search for your secret of choice. Maybe it's Postgres, maybe it's a vendor name underscore secret. If you sort that code by recent commits, you'll find people's hardcoded secrets that exist inside of public repositories. It's not because our developers are malicious. It's because it wasn't top of mind for them. They didn't have a more compelling solution. So that's one of the quickest attacks and I think that's social engineering. It could be as easy as compromising as say, one of your AWS administrators who happens to have a privileged key in a text file on his desktop. Same is also true there. >> Right Brandon, so we're here at the AWS Marketplace experience. Share with us a little bit about how you work with AWS Marketplace and what's that meant for your company. You've been around for 20 years. So you didn't need them to get started, but how are they helping you change your business? >> So one of the things that has been very top of mind for us over the past couple of years is supporting the community. In many cases folks will come to us with a project. Whether it be post breach mediation, audit compliance; whatever it may be, they have some indicator of moving forward. A lot of times when developers are building out processes, they may not be the driver from the business so the goal was we need to be able to support the community to provide open source secrets managements and do so very quickly. So there doesn't need to be a project or a red tape. AWS Marketplace has helped us provide our open source solution in a beautifully deployed package to as many folks as possible, so that at least they have some secure place to store those secrets without altering the way they do things. If they have to go outside of the Marketplace flows that they're used to, it's extra work. And we never want security to be a constraint to building good, quality automation development practices. >> Right. And how's Amazon been as a partner? There's a lot out there, be careful, they're going to see what you do and copy it and knock you out of business. How have they been working with as a partner? >> They've been fantastic. Highly supportive from both the programmatic secrets management perspective but also in providing best practices for how to deploy our core stack into AWS. How to handle things like auto scaling. As well as providing some APIs to extend our secrets management capability based on customer ASPs on both sides. >> Alright Brandon, well thank you for taking a few minutes. I'm sure we're both going to be dog tired in a couple of days. >> We can hope so, yeah. >> So we started while we were fresh. So I appreciate you taking a few minutes and stopping by. >> Always a pleasure. Thank you again for the invite. >> All right, he's Brandon, I'm Jeff. You're watching theCUBE. We're at AWS Marketplace and Service Catalog Experience here at the ARIA. Thanks for watching. See ya next time. (upbeat music)

>> Narrator: Live, from downtown San Francisco. It's theCUBE. Covering IBM Chief Data Officer Strategy Summit 2018. Brought to you by IBM. (techno music) >> Welcome back to San Francisco everybody. You're watching theCUBE, the leader in live tech coverage. My name is Dave Vellante. And we are here at the IBM CDO Strategy Summit hashtag IBMCDO. Caitlin Halferty is here. She's a client engagement executive for the chief data officer at IBM. Caitlin great to see you again. >> Great to be here, thank you. >> And she's joined by Brandon Purcell, who's principal analyst at Forrester Research. Good to have you on. >> Thanks very much, thanks for having me. >> First time on theCUBE. >> Yeah. >> You're very welcome. >> I'm a newbie. >> Caitlin... that's right, you're a newbie. You'll be a Cube alum in no time, I promise you. So Caitlin let's start with you. This is, you've done a number of these CDO events. You do some in Boston, you do some in San Francisco. And it's really great to see the practitioners here. You guys are bringing guys like Inderpal to the table. You've announced your blueprint in it. The audience seems to be lapping up the knowledge transfer. So what's the purpose of these events? How has it evolved? And just set the table for us. >> Sure, so we started back in 2014 with our first Chief Data Officer Summit and we held that here in San Francisco. Small group, probably only had about 30 or 40 attendees. And we said let's make this community focused, peer to peer networking. We're all trying to, ya know, build the role of either the Chief Data Officer or whomever is responsible for enterprise wide data strategy for their company, a variety of different titles. And we've grown that event over, since 2014. We do Spring, in San Francisco, which tends to be a bit more on the technical side, given where we are here in San Francisco in Silicon Valley. And then we do our business focused sessions in Fall in Boston. And I have to say, it's been really nice to see the community grow from a small set of attendees. And now was are at about 130 that join us on each coast. So we've built a community in total of about 500 CDOs and data executives, >> Nice. that are with us on this journey, so they're great. >> And Brandon, your focus at Forrester, part of it is AI, I know you did some other things in analytics, the ethics of AI, which we're going to talk about. I have to ask you from Forrester's perspective, we're enter... it feels like we're entering this new era of there's digital, there's data, there's AI. They seem to all overlap. What's your point of view on all this? >> So, I'm extremely optimistic about the future of AI. I realize that the term artificial intelligence is incredibly hyped right now. But I think it will ultimately fulfill it's promise. If you think about the life cycle of analytics, analytics start their lives as customer data. As customers interact and transact with you, that creates a foot print that you then have to analyze to unleash some sort of insight. This customer's likely to buy, or churn, or belongs to a specific segment. Then you have to take action. The buzzwords of the past have really focused on one piece of that life cycle. Big data, the data piece. Not much value unless you analyze that. So then predictive analytics, machine learning. What AI promises to do is to synthesize all of those pieces, from data, to insights, to action. And continuously learn and optimize. >> It's interesting you talk about that in terms of customer churn. I mean, with the internet, there was like a shift in the balance of power to the consumer. There used to be that the brand had all the knowledge about the buyer. And then with the internet, we shop around, we walk into a store and, look at them. Then we go buy it on the internet right? Now that AI maybe brings back more balance, symmetry. I mean, what are your thoughts on that? Are the clients that you work with, trying to sort of regain that advantage? So they can better understand the customer. >> Yeah, well that's a great question. I mean, if there's one kind of central ethos to Forrester's research it's that we live in the age of the customer and understanding and anticipating customer needs is paramount to be able to compete, right? And so it's the businesses in the age of AI and the age of the customer that have the data on the customer and enable the ability to distill that into insights that will ultimately succeed. And so the companies that have been able to identify the right value exchange with consumers, to give us a sense of convenience, so that we're willing to give up enough personal data to satisfy that convenience are the ones that I think are doing well. And certainly Netflix and Amazon come to mind there. >> Well for sure, and of course that gets into the privacy and the ethics of AI. I mean everyone's making a big deal out of this. You own your data. >> Yeah. >> You're not trying to monetize, ya know, figure out which ad to click on. Maybe give us your perspective, Caitlin, on IBMs point of view there? >> Sure, so we lead with this thought around trusting your data. You're data's your data. Insights derive from that data, your insights. We spend a lot of time with our Watson Legal folks. And one of the things, pieces of material we've released today is the real detail at every level how you engage the traceability of where your data is. So you have a sense of confidence that you know how it's treated, how it's curated. If it's used in some third party fashion. The ability to know that, have visibility into it. The opt-out, opt-in opt-out set of choices. Making sure that we're not exploiting the network effect, where perhaps party C benefits from data exchange between A and B. That A and B do not, or do not have an opportunity to influence. And so what we wanted to do, here at the summit over the next couple of days is really share that in detail and our thoughts around it. And it comes back to trust and being able to have that viability and traceability of your data through the value chain. >> So of course Brandon, as a customer I'm paying IBM so I would expect that IBM would look out for my privacy and make that promise. I don't really pay Facebook right? But I get some value out of it. So what are the ethics of that? Is it a pay or no pay? Or is it a value or no value? Is it everybody really needs to play by the same rules? How to you parse all that? >> Ya know, I hate to use a vague term. But it's a reasonable expectation. Like I think that when a person interacts with Facebook, there is a reasonable expectation that they're not going to take that data and sell it or monetize it to some third party, like Cambridge Analytica. And that's where they dropped the ball in that case. But, that's just in the actual data collection itself. There's also, there are also inherent ethical issues in how the data is actually transformed and analyzed. So just because you don't have like specific characteristics or attributes in data, like race and gender and age and socioeconomic status, in a multidimensional data set there are proxies for those through something called redundant encoding. So even if you don't want to use those factors to make decisions, you have to be very careful because they're probably in there anyway. And so you need to really think about what are your values as a brand? And when can you actually differentiate treatment, based on different attributes. >> Because you can make accurate inferences from that. >> Brandon: Yeah you're absolutely (mumbles). >> And is it the case of actually acting on that data? Or actually the ability to act on that data? If that makes sense to you. In other words, if an organization has that data and could, in theory, make the inference, but doesn't. Is that crossing the line? Is it the responsibility of the organization to identify those exposures and make sure that they can not be inferred? >> Yeah, I think it is. I think that that is incumbent upon our organizations today. Eventually regulators are going to get around to writing rules around this. And there's already some going into effect of course in Europe, with GDPR at the end of this month. But regulators are usually slow to catch up. So for now it's going to have to be organizations that think about this. And think about, okay, when is it okay to treat different customers differently? Because if we, if we break that promise, customers are going to ultimately leave us. >> That's a hard problem. >> Right, right. >> You guys have a lot of these discussions internally? >> We do. >> And can you share those with us? >> Yeah, absolutely, we do. And we get a lot of questions. We often engage at the data strategy perspective. And it starts with, hey we've got great activity occurring in our business units, in our functional areas, but we don't really have a handle on the enterprise wide data strategy. And at that point we start talking about trust, and privacy, and security, and what is your what does your data flows look like. So it starts at that initial data strategy discussion. And one other thing I mentioned in my opening remarks this morning is, we released this blueprint and it's intended, as you said, to put a framework in process and reflect a lot of the lessons learned that we're all going through. I know you mentioned that many companies are looking at AI adoption, perhaps more so than we realized. And so the framework was intended to help accelerate that process. And then our big announcement today has been around the showcases, in particular our platform showcase. So it's really the platform we've built, within our organization. The components, the products, the capabilities that drives for us. And then with the intent of hopefully being, illustrative and helpful to clients that are looking to build similar capabilities. >> So let's talk about adoption. >> Brandon: Yeah, sure. >> Ya know, we... you often hear this bromide that we live in a world where, that pace of change is so fast. And things are changing so quickly it's hard to deny that. But then when you look at adoption of some of the big themes in our time. Whether it's big data or AI, digital, block chains, there are some major barriers to adoption. So you see them adopted in pockets. What's your perspective, and Forrester's perspective on adoption of, let's call it machine intelligence? >> Yeah, sure, so I mean, every year Forrester does a global survey of business and technology decision leaders called Business Technographics. And we ask folks about adoptions rates of certain technologies. And so when it comes to AI, globally, 52% of companies have adopted AI in some way. And another 20% plan to in the next 12 months. What's interesting to me, actually, is when you break that down geographically, the highest adoption rate, 60 plus percent, is in APAC, followed by North America, followed by Europe. And when you think about the privacy regulations in each of those geographies, well there are far fewer in APAC than there are, and will be, in Europe. And that's, I think kind of hamstringing adoption in that geography. Now is that a problem for Europe? I don't think so actually. I think AI, the way AI is going to be adopted in Europe is going to be more refined and respectful of customers' intrinsic right to privacy. >> Dave: Ya know I want... Go ahead. >> I've got to, I have to say Dave, I have to put a plug in. I've been a huge fan of Brandon's, for a long time. I've actually, ya know, a few years now of his research. And some of the research that you're mentioning, I hope people are reading it. Because we find these reports to be really helpful to understand, as you said, the specifics of adoptions, the trends. So I've got to put a plug in there. >> Thanks Caitlin. >> Because, the quality of the work and the insights are incredible. So that is why I was quite excited when Brandon accepted our offer to join us here in this session. >> Awesome. Yeah, so, let's dig into that a little bit. >> Brandon: Sure. >> So it seems like, so 52%, I'm wondering, what the other 48 are doing? They probably are, and they just don't know it. So it's possible that the study looks at, a strategy to adopt, presumably. I mean actively adopting. But it seems, I wonder if I could run this by you, get your comment. It seems that people will, organizations will more likely be buying AI as embedded in applications or systems or just kind of invisible. Then they won't necessarily be building it. I know many are trying to probably build it today. And what's your thought on that? In terms of just AI infused everywhere? >> So the first foray for most enterprises into this world of AI is chat bots for customer service. >> Dave: Sure. >> I mean we get a ton of inquires at Forrester about that. And there are a number of solutions. Ya know, IBM certainly has one for, that fulfill that need. And that's a very narrow use case, right? And it's also a value added of use case. If you can take more of those call center agents out of the loop, or at least accelerate or make them better at their jobs, then you're going to see efficiency gains. But this isn't this company wide AI transformation. It's just one very narrow use case. And usually that's, most elements of that are pre-built. We talked this morning, or the speakers this morning talked about commoditization of certain aspects of machine learning and AI. And it's very true. I mean, machine learning algorithms, many of them have been around for a long time, and you can access them for multiple different platforms. Even natural language processing, which a few years ago was highly inaccurate, is getting really, really accurate. So when, in a world where all of these things are commoditized, it's going to end up being how you implement them that's going to drive differentiation. And so, I don't think there's any problem with buying solutions that have been pre-built. You just have to be very thoughtful about how you use them to ultimately make decisions that impact the customer experience. >> I want to, in the time we have remaining, I want to get into the tech radar, the sort of taxonomy of AI or machine intelligence. You've done some work here. How do you describe, can you paint a picture, for what that taxonomy looks like? >> So I think most people watching realize AI is not one specific thing right? It's a bunch of components, technologies that stitched together lead to something that can emulate certain things that humans do, like sense the world around us, see, read, hear, that can think or reason. That's the machine learning piece. And that can then take action. And that's the kind of automation piece. And there are different core technologies that make up each of those faculties. The kind of emerging ones are deep learning. Of course you hear about it all the time. Deep learning is inherently the use of artificial neural networks, usually to take some unstructured data, let's say pictures of cats, and identify this is actually a cat right? >> Who would have thought? That we're led to this boom right? >> Right exactly. That was something you couldn't do five or six years ago, right? You couldn't actually analyze picture data like you analyze row and column data. So that's leading to a transformation. The problem there is that not a lot of people have this massive number of pictures of cats that are consistently and accurately labeled cat, not cat, cat, not cat. And that's what you need to make that viable. So a lot of vendors, and Watson has an API for this have already trained a deep neural network to do that so the enterprises aren't starting from scratch. And I think we'll see more and more of these kind of pre-trained solutions and companies gravitating towards the pre-trained solutions. And looking for differentiation, not in the solutions themselves, but again how they actually implement it to impact the customer experience. >> Hmmm, well that's interesting, just hearing you sense, see, read, hear, reason, act. These are words that describe not the past era. This is a new era that we're entering. We're in the cloud era now. We can sort of all agree with that. But these, the cloud doesn't do these things. We are clearly entering a new wave. Maybe it's driven by Watson's Law, or whatever holds out. Caitlin I'll give you the last word. Put a bumper sticker on this event, and where we're at here in 2018? >> I'll say, it's interesting to watch the themes evolve over the last few years. Ya know, we started with sort of a defensive posture. Most of our data executives were coming perhaps from an IT type background. We see a lot more with line of business, and chief operations type role. And we've seen the, we still king of the data warehouse, that's sort of how we described at the time. And now, I see our data leaders really driving transformation. They're responsible for both the data as well as the digital transformation. On the data side, it's the AI focus. And trying to really understand the deep learning capabilities, machine learning, that they're bringing to bear. So it's been, for me, it's been really interesting to see the topics evolve, see the role in the strategic piece of it. As well as see these guys elevated, in terms of influence within their organization. And then, our big topic this year was around AI and understanding it. And so, having Brandon to share his expertise was very exciting for me because, he's our lead analyst in the AI space. And that's what our attendees are telling us. They want to better understand, and better understand how to take action to implement and see those business results. So I think we're going to continue to see more of that. And yeah, it's been great to see, great to see it evolve. >> Well congratulations on taking the lead, this is a very important space. Ya know, a lot of people didn't really believe in it early on, thought the Chief Data Officer role would just sort of disappear. But you guys, I think, made the right investment and a good call, so congratulations on that. >> I was laughed out of the room when I proposed, I said hey we're hearing of this, doing a market scan of Chief Data Officer, either by title or something similar, titled responsible for enterprise wide data. I was laughed out of the room. I said let me do a qualitative piece. Let me interview 20 and just show, and then you're right, it was the thought was, role's going to go by the wayside. And I think we've seen the opposite. >> Oh yeah, absolutely. >> Data has grown in importance. The associative capabilities have grown. And I'm seeing these individuals, their scope, their sphere of responsibility really grow quite a bit. >> Yeah Forrester's tracked this. I mean, you guys I think just a few years ago was like eh, yeah 20% of organizations have a Chief Data Officer and now it's much much higher than that. >> Yeah, yeah, it's approaching 50%. >> Yeah, so, good. Alright Brandon, Caitlin, thanks very much for coming on theCUBE. >> Thanks for having us. >> Thank you, it was great. >> Keep it right there everybody. We'll be back, at the IBM Chief Data Officer Strategy Summit. You're watching theCUBE. (techno music) (telephone tones)

(bright upbeat music) >> Greetings, brilliant community and thank you so much for tuning in to theCUBE here for the last three days where we've been live from Detroit, Michigan. I've had the pleasure of spending this week with Lisa Martin and John Furrier. Thank you both so much for hanging out, for inviting me into the CUBE family. It's our first show together, it's been wonderful. >> Thank you. >> You nailed it. >> Oh thanks, sweetheart. >> Great job. Great job team, well done. Free wall to wall coverage, it's what we do. We stay till everyone else-- >> Savannah: 100 percent. >> Everyone else leaves, till they pull the plug. >> Lisa: Till they turn the lights out. We're still there. >> Literally. >> Literally last night. >> Still broadcasting. >> Whatever takes to get the stories and get 'em out there at scale. >> Yeah. >> Great time. >> 33. 33 different segments too. Very impressive. John, I'm curious, you're a trend watcher and you've been at every single KubeCon. >> Yep. >> What are the trends this year? Give us the breakdown. >> I think CNCF does this, it's a hard job to balance all the stakeholders. So one, congratulations to the CNCF for another great KubeCon and CloudNativeCon. It is really hard to balance bringing in the experts who, as time goes by, seven years we've been all of, as you said, you get experts, you get seniority, and people who can be mentors, 60% new people. You have vendors who are sponsoring and there's always people complaining and bitching and moaning. They want this, they want that. It's always hard and they always do a good job of balancing it. We're lucky that we get to scale the stories with CUBE and that's been great. We had some great stories here, but it's a great community and again, they're inclusive. As I've said before, we've talked about it. This year though is an inflection point in my opinion, because you're seeing the developer ecosystem growing so fast. It's global. You're seeing events pop up, you're seeing derivative events. CNCF is at the center point and they have to maintain the culture of developer experts, maintainers, while balancing the newbies. And that's going to be >> Savannah: Mm-hmm. really hard. And they've done a great job. We had a great conversation with them. So great job. And I think it's going to continue. I think the attendance metric is a little bit of a false positive. There's a lot of online people who didn't come to Detroit this year. And I think maybe the combination of the venue, the city, or just Covid preferences may not look good on paper, on the numbers 'cause it's not a major step up in attendance. It's still bigger, but the community, I think, is going to continue to grow. I'm bullish on it. >> Yeah, I mean at least we did see double the number of people that we had in Los Angeles. Very curious. I think Amsterdam, where we'll be next with CNCF in the spring, in April. I think that's actually going to be a better pulse check. We'll be in Europe, we'll see what's going on. >> John: Totally. >> I mean, who doesn't like Amsterdam in the springtime? Lisa, what have been some of your observations? >> Oh, so many observations. The evolution of the conference, the hallway track conversations really shifting towards adjusting to the enterprise. The enterprise momentum that we saw here as well. We had on the show, Ford. >> Savannah: Yes. We had MassMutual, we had ING, that was today. Home Depot is here. We are seeing all these big companies that we know and love, become software companies right before our eyes. >> Yeah. Well, and I think we forget that software powers our entire world. And so of course they're going to have to be here. So much running on Kubernetes. It's on-prem, it's at the edge, it's everywhere. It's exciting. Woo, I'm excited. John, what do you think is the number one story? This is your question. I love asking you this question. What is the number one story out KubeCon? >> Well, I think the top story is a combination of two things. One is the evolution of Cloud Native. We're starting to see web assembly. That's a big hyped up area. It got a lot of attention. >> Savannah: Yeah. That's kind of teething out the future. >> Savannah: Rightfully so. The future of this kind of lightweight. You got the heavy duty VMs, you got Kubernetes and containers, and now this web assembly, shows a trajectory of apps, server-like environment. And then the big story is security. Software supply chain is, to me, was the number one consistent theme. At almost all the interviews, in the containers, and the workflows, >> Savannah: Very hot. software supply chain is real. The CD Foundation mentioned >> Savannah: Mm-hmm. >> they had 16,000 vulnerabilities identified in their code base. They were going to automate that. So again, >> Savannah: That was wild. >> That's the top story. The growth of open source exposes potential vulnerabilities with security. So software supply chain gets my vote. >> Did you hear anything that surprised you? You guys did this great preview of what you thought we were going to hear and see and feel and touch at KubeCon, CloudNativeCon 2022. You talked about, for example, the, you know, healthcare financial services being early adopters of this. Anything surprise either one of you in terms of what you predicted versus what we saw? Savannah, let's start with you. >> You know what really surprised me, and this is ironic, so I'm a community gal by trade. But I was really just impressed by the energy that everyone brought here and the desire to help. The thing about the open source community that always strikes me is, I mean 187 different countries participating. You've got, I believe it's something like 175,000 people contributing to the 140 projects plus that CNCF is working on. But that culture of collaboration extends far beyond just the CNCF projects. Everyone here is keen to help each other. We had the conversation just before about the teaching and the learnings that are going on here. They brought in Detroit's students to come and learn, which is just the most heartwarming story out of this entire thing. And I think it's just the authenticity of everyone in this community and their passion. Even though I know it's here, it still surprises me to see it in the flesh. Especially in a place like Detroit. >> It's nice. >> Yeah. >> It's so nice to see it. And you bring up a good point. It's very authentic. >> Savannah: It's super authentic. >> I mean, what surprised me is one, the Wasm, or web assembly. I didn't see that coming at the scale of the conversation. It sucked a lot of options out of the room in my opinion, still hyped up. But this looks like it's got a good trajectory. I like that. The other thing that surprised me that was a learning was my interview with Solo.io, Idit, and Brian Gracely, because he's a CUBE alumni and former host of theCUBE, and analyst at Wikibon, was how their go-to-market was an example of a modern company in Covid with a clean sheet of paper and smart people, they're just doing things different. They're in Slack with their customers. And I walked away with, "Wow that's like a playbook that's not, was never, in the go-to-market VC-backed company playbook." I thought that was, for me, a personal walk away saying that's important. I like how they did that. And there's a lot of companies I think could learn from that. Especially as the recession comes where partnering with customers has always been a top priority. And how they did that was very clever, very effective, very efficient. So I walked away with that saying, "I think that's going to be a standard." So that was a pleasant surprise. >> That was a great surprise. Also, that's a female-founded company, which is obviously not super common. And the growth that they've experienced, to your point, really being catalyzed by Covid, is incredibly impressive. I mean they have some massive brand name customers, Amex, BMW for example. >> Savannah: Yeah. >> Great point. >> And I interviewed her years ago and I remember saying to myself, "Wow, she's impressive." I liked her. She's a player. A player for sure. And she's got confidence. Even on the interview she said, "We're just better, we have better product." And I just like the point of view. Very customer-focused but confident. And I just took, that's again, a great company. And again, I'm not surprised that Brian Gracely left Red Hat to go work there. So yeah, great, great call there. And of course other things that weren't surprising that I predicted, Red Hat continued to invest. They continue to bring people on theCUBE, they support theCUBE but more importantly they have a good strategy. They're in that multicloud positioning. They're going to have an opportunity to get a bite at the apple. And I what I call the supercloud. As enterprises try to go and be mainstream, Cloud Native, they're going to need some help. And Red Hat is always has the large enterprise customers. >> Savannah: What surprised you, Lisa? >> Oh my gosh, so many things. I think some of the memorable conversations that we had. I love talking with some of the enterprises that we mentioned, ING Bank for example. You know, or institutions that have been around for 100 plus years. >> Savannah: Oh, yeah. To see not only how much they've innovated and stayed relevant to meet the demands of the consumer, which are only increasing, but they're doing so while fostering a culture of innovation and a culture that allows these technology leaders to really grow within the organization. That was a really refreshing conversation that I think we had. 'Cause you can kind of >> Savannah: Absolutely. think about these old stodgy companies. Nah, of course they're going to digitize. >> Thinking about working for the bank, I think it's boring. >> Right? >> Yeah. And they were talking about, in fact, those great t-shirts that they had on, >> Yeah, yeah, yeah, yeah. were all about getting more people to understand how fun it is to work in tech for ING Bank in different industries. You don't just have to work for the big tech companies to be doing really cool stuff in technology. >> What I really liked about this show is we had two female hosts. >> Savannah: Yeah. >> How about that? Come on. >> Hey, well done, well done on your recruitment there, champ. >> Yes, thank you boss. (John laughs) >> And not to mention we have a really all-star production team. I do just want to give them a little shout out. To all the wonderful folks behind the lines here. (people clapping) >> John: Brendan. Good job. >> Yeah. Without Brendan, Anderson, Noah, and Andrew, we would be-- >> Of course Frank Faye holding it back there too. >> Yeah, >> Of course, Frank. >> I mean, without the business development wheels on the ship we'd really be in an unfortunate spot. I almost just swore on television. We're not going to do that. >> It's okay. No one's regulating. >> Yeah. (all laugh) >> Elon Musk just took over Twitter. >> It was a close call. >> That's right! >> It's going to be a hellscape. >> Yeah, I mean it's, shit's on fire. So we'll just see what happens next. I do, I really want to talk about this because I think it's really special. It's an ethos and some magic has happened here. Let's talk about Detroit. Let's talk about what it means to be here. We saw so many, and I can't stress this enough, but I think it really matters. There was a commitment to celebrating place here. Lisa, did you notice this too? >> Absolutely. And it surprised me because we just don't see that at conferences. >> Yeah. We're so used to going to the same places. >> Right. >> Vegas. Vegas, Vegas. More Vegas. >> Your tone-- >> San Francisco >> (both laugh) sums up my feelings. Yes. >> Right? >> Yeah. And, well, it's almost robotic but, and the fact that we're like, oh Detroit, really? But there was so much love for this city and recognizing and supporting its residents that we just don't see at conferences. You uncovered a lot of that with your swag-savvy segments, >> Savannah: Yeah. >> And you got more of that to talk about today. >> Don't worry, it's coming. Yeah. (laughs) >> What about you? Have you enjoyed Detroit? I know you hadn't been here in a long time, when we did our intro session. >> I think it's a bold move for the CNCF to come here and celebrate. What they did, from teaching the kids in the city some tech, they had a session. I thought that was good. >> Savannah: Loved that. I think it was a risky move because a lot of people, like, weren't sure if they were going to fly to Detroit. So some say it might impact the attendance. I thought they did a good job. Their theme, Road Ahead. Nice tie in. >> Savannah: Yeah. And so I think I enjoyed Detroit. The weather was great. It didn't rain. Nice breeze outside. >> Yeah. >> The weather was great, the restaurants are phenomenal. So Detroit's a good city. I missed some hockey games. I'd love to see the Red Wings play. Missed that game. But we always come back. >> I think it's really special. I mean, every time I talked to a company about their swag, that had sourced it locally, there was a real reason for this story. I mean even with Kasten in that last segment when I noticed that they had done Carhartt beanies, Carhartt being a Michigan company. They said, "I'm so glad you noticed. That's why we did it." And I think that type of, the community commitment to place, it all comes back to community. One of the bigger themes of the show. But that passion and that support, we need more of that. >> Lisa: Yeah. >> And the thing about the guests we've had this past three days have been phenomenal. We had a diverse set of companies, individuals come on theCUBE, you know, from Scott Johnston at Docker. A really one on one. We had a great intense conversation. >> Savannah: Great way to kick it off. >> We shared a lot of inside baseball, about Docker, super important company. You know, impressed with companies like Platform9 it's been around since the OpenStack days who are now in a relevant position. Rafi Systems, hot startup, they don't have a lot of resources, a lot of guerilla marketing going on. So I love to see the mix of startups really contributing. The big players are here. So it's a real great mix of companies. And I thought the interviews were phenomenal, like you said, Ford. We had, Kubia launched on theCUBE. >> Savannah: Yes. >> That's-- >> We snooped the location for KubeCon North America. >> You did? >> Chicago, everyone. In case you missed it, Bianca was nice enough to share that with us. >> We had Sarbjeet Johal, CUBE analyst came on, Keith Townsend, yesterday with you guys. >> We had like analyst speed dating last night. (all laugh) >> How'd that go? (laughs) >> It was actually great. One of the things that they-- >> Did they hug and kiss at the end? >> Here's the funny thing is that they were debating the size of the CNC app. One thinks it's too big, one thinks it's too small. And I thought, is John Goldilocks? (John laughs) >> Savannah: Yeah. >> What is John going to think about that? >> Well I loved that segment. I thought, 'cause Keith and Sarbjeet argue with each other on Twitter all the time. And I heard Keith say before, he went, "Yeah let's have it out on theCUBE." So that was fun to watch. >> Thank you for creating this forum for us to have that kind of discourse. >> Lisa: Yes, thank you. >> Well, it wouldn't be possible without the sponsors. Want to thank the CNCF. >> Absolutely. >> And all the ecosystem partners and sponsors that make theCUBE possible. We love doing this. We love getting the stories. No story's too small for theCUBE. We'll go with it. Do whatever it takes. And if it wasn't for the sponsors, the community wouldn't get all the great knowledge. So, and thank you guys. >> Hey. Yeah, we're, we're happy to be here. Speaking of sponsors and vendors, should we talk a little swag? >> Yeah. >> What do you guys think? All right. Okay. So now this is becoming a tradition on theCUBE so I'm very delighted, the savvy swag segment. I do think it's interesting though. I mean, it's not, this isn't just me shouting out folks and showing off t-shirts and socks. It's about standing out from the noise. There's a lot of players in this space. We got a lot of CNCF projects and one of the ways to catch the attention of people walking the show floor is to have interesting swag. So we looked for the most unique swag on Wednesday and I hadn't found this yet, but I do just want to bring it up. Oops, I think I might have just dropped it. This is cute. Is, most random swag of the entire show goes to this toothbrush. I don't really have more in terms of the pitch there because this is just random. (Lisa laughs) >> But so, everyone needs that. >> John: So what's their tagline? >> And you forget these. >> Yeah, so the idea was to brush your cloud bills. So I think they're reducing the cost of-- >> Kind of a hygiene angle. >> Yeah, yeah. Very much a hygiene angle, which I found a little ironic in this crowd to be completely honest with you. >> John: Don't leave the lights on theCUBE. That's what they say. >> Yeah. >> I mean we are theCUBE so it would be unjust of me not to show you a Rubik's cube. This is actually one of those speed cubes. I'm not going to be able to solve this for you with one hand on camera, but apparently someone did it in 17 seconds at the booth. Knowing this audience, not surprising to me at all. Today we are, and yesterday, was the t-shirt contest. Best t-shirt contest. Today we really dove into the socks. So this is, I noticed this trend at KubeCon in Los Angeles last year. Lots of different socks, clouds obviously a theme for the cloud. I'm just going to lay these out. Lots of gamers in the house. Not surprising. Here on this one. >> John: Level up. >> Got to level up. I love these 'cause they say, "It's not a bug." And anyone who's coded has obviously had to deal with that. We've got, so Star Wars is a huge theme here. There's Lego sets. >> John: I think it's Star Trek. But. >> That's Star Trek? >> John: That's okay. >> Could be both. (Lisa laughs) >> John: Nevermind, I don't want to. >> You can flex your nerd and geek with us anytime you want, John. I don't mind getting corrected. I'm all about, I'm all about the truth. >> Star Trek. Star Wars. Okay, we're all the same. Okay, go ahead. >> Yeah, no, no, this is great. Slim.ai was nice enough to host us for dinner on Tuesday night. These are their lovely cloud socks. You can see Cloud Native, obviously Cloud Native Foundation, cloud socks, whole theme here. But if we're going to narrow it down to some champions, I love these little bee elephants from Raft. And when I went up to these guys, I actually probably would've called these my personal winner. They said, again, so community focused and humble here at CNCF, they said that Wiz was actually the champion according to the community. These unicorn socks are pretty excellent. And I have to say the branding is flawless. So we'll go ahead and give Wiz the win on the best sock contest. >> John: For the win. >> Yeah, Wiz for the win. However, the thing that I am probably going to use the most is this really dope Detroit snapback from Kasten. So I'm going to be rocking this from now on for the rest of the segment as well. And I feel great about this snapback. >> Looks great. Looks good on you. >> Yeah. >> Thanks John. (John laughs) >> So what are we expecting between now and KubeCon in Amsterdam? >> Well, I think it's going to be great to see how they, the European side, it's a chill show. It's great. Brings in the European audience from the global perspective. I always love the EU shows because one, it's a great destination. Amsterdam's going to be a great location. >> Savannah: I'm pumped. >> The American crowd loves going over there. All the event cities that they choose are always awesome. I missed Valencia cause I got Covid. I'm really bummed about that. But I love the European shows. It's just a little bit, it's high intensity, but it's the European chill. They got a little bit more of that siesta vibe going on. >> Yeah. >> And it's just awesome. >> Yeah, >> And I think that the mojo that carried throughout this week, it's really challenging to not only have a show that's five days, >> but to go through all week, >> Savannah: Seriously. >> to a Friday at 4:00 PM Eastern Time, and still have the people here, the energy and all the collaboration. >> Savannah: Yeah. >> The conversations that are still happening. I think we're going to see a lot more innovation come spring 2023. >> Savannah: Mm-hmm. >> Yeah. >> So should we do a bet, somebody's got to buy dinner? Who, well, I guess the folks who lose this will buy dinner for the other one. How many attendees do you think we'll see in Amsterdam? So we had 4,000, >> Oh, I'm going to lose this one. >> roughly in Los Angeles. Priyanka was nice enough to share with us, there was 8,000 here in Detroit. And I'm talking in person, we're not going to meddle this with the online. >> 6500. >> Lisa: I was going to say six, six K. >> I'm going 12,000. >> Ooh! >> I'm going to go ahead and go big I'm going to go opposite Price Is Right. >> One dollar. >> Yeah. (all laugh) That's exactly where I was driving with it. I'm going, I'm going absolutely all in. I think the momentum here is building. I think if we look at the numbers from-- >> John: You could go Family Feud >> Yeah, yeah, exactly. And they mentioned that they had 11,000 people who have taken their Kubernetes course in that first year. If that's a benchmark and an indicator, we've got the veteran players here. But I do think that, I personally think that the hype of Kubernetes has actually preceded adoption. If you look at the data and now we're finally tipping over. I think the last two years we were on the fringe and right now we're there. It's great. (voice blares loudly on loudspeaker) >> Well, on that note (all laugh) On that note, actually, on that note, as we are talking, so I got to give cred to my cohosts. We deal with a lot of background noise here on theCUBE. It is a live show floor. There's literally someone on an e-scooter behind me. There's been Pong going on in the background. The sound will haunt the three of us for the rest of our lives, as well as the production crew. (Lisa laughs) And, and just as we're sitting here doing this segment last night, they turned the lights off on us, today they're letting everyone know that the event is over. So on that note, I just want to say, Lisa, thank you so much. Such a warm welcome to the team. >> Thank you. >> John, what would we do without you? >> You did an amazing job. First CUBE, three days. It's a big show. You got staying power, I got to say. >> Lisa: Absolutely. >> Look at that. Not bad. >> You said it on camera now. >> Not bad. >> So you all are stuck with me. (all laugh) >> A plus. Great job to the team. Again, we do so much flow here. Brandon, Team, Andrew, Noah, Anderson, Frank. >> They're doing our hair, they're touching up makeup. They're helping me clean my teeth, staying hydrated. >> We look good because of you. >> And the guests. Thanks for coming on and spending time with us. And of course the sponsors, again, we can't do it without the sponsors. If you're watching this and you're a sponsor, support theCUBE, it helps people get what they need. And also we're do a lot more segments around community and a lot more educational stuff. >> Savannah: Yeah. So we're going to do a lot more in the EU and beyond. So thank you. >> Yeah, thank you. And thank you to everyone. Thank you to the community, thank you to theCUBE community and thank you for tuning in, making it possible for us to have somebody to talk to on the other side of the camera. My name is Savannah Peterson for the last time in Detroit, Michigan. Thanks for tuning into theCUBE. >> Okay, we're done. (bright upbeat music)

>> Announcer: TheCube presents HPE Discover 2022, brought to you by HPE. >> Welcome back to HPE Discover 2022, theCube's continuous wall to wall coverage, Dave Vellante with John Furrier. Keith Basil is here as the General Manager for the Edge Business Unit at SUSE. Keith, welcome to theCube, man good to see you. >> Great to be here, it's my first time here and I've seen many shows and you guys are the best. >> Thanks you. >> Thank you very much. >> Big fans of SUSE you know, we've had Melissa on several times. >> Yes. >> Let's start with kind of what you guys are doing here at Discover. >> Well, we're here to support our wonderful partner HPE, as you know SUSE's products and services are now being integrated into the GreenLake offering. So that's very exciting for us. >> Yeah. Now tell us about your background. It's quite interesting you've kind of been in the mix in some really cool places. Tell us a little bit about yourself. >> Probably the most relevant was I used to work at Red Hat, I was a Product Manager working in security for OpenStack and OpenShift working with DOD customers in the intelligence community. Left Red Hat to go to Rancher, started out there as VP of Edge Solutions and then transitioned over to VP of Product for all of Rancher. And then obviously we know SUSE acquired Rancher and as of November 1st, of 2020, I think it was. >> Dave: 2020. >> Yeah, yeah time is flying. I came over, I still remained VP of Product for Rancher for Cloud Native Infrastructure. And I was working on the edge strategy for SUSE and about four months ago we internally built three business units, one for the Linux business, one for enterprise container management, basically the Rancher business, and then the newly minted business unit was the Edge business. And I was offered the role to be GM for that business unit and I happily accepted it. >> Very cool. I mean the market dynamics since the 2018 have changed dramatically, IBM bought Red Hat. A lot of customers said, "Hmm let's see what other alternatives are out there." SUSE popped its head up. You know, Melissa's been quite, you know forthcoming about that. And then you acquire Rancher in 2020, IPO in 2021. That kind of gives you another tailwind. So there's a new market when you go from 2018 to 2022, it's a completely changed dynamic. >> Yes and I'm going to answer your question from the Rancher perspective first, because as we were at Rancher, we had experimented with different flavors of the underlying OS underneath Kubernetes or Kubernetes offerings. And we had, as I said, different flavors, we weren't really operating system people for example. And so post-acquisition, you know, one of my internal roles was to bring the two halves of the house together, the philosophies together where you had a cloud native side in the form of Rancher, very progressive leading innovative products with Rancher with K3s for example. And then you had, you know, really strong enterprise roots around compliance and security, secure supply chain with the enterprise grade Linux. And what we found out was SUSE had been building a version of Linux called SLE Micro, and it was perfectly designed for Edge. And so what we've done over that time period since the acquisition is that we've brought those two things together. And now we're using Kubernetes directives and philosophies to manage all the way down to the operating system. And it is a winning strategy for our customers. And we're really excited about that. >> And what does that product look like? Is that a managed service? How are customers consuming that? >> It could be a managed service, it's something that our managed service providers could embrace and offer to their customers. But we have some customers who are very sophisticated who want to do the whole thing themselves. And so they stand up Rancher, you know at a centralized location at cloud GreenLake for example which is why this is very relevant. And then that control plane if you will, manages thousands of downstream clusters that are running K3s at these Edge locations. And so that's what the complete stack looks like. And so when you add the Linux capability to that scenario we can now roll a new operating system, new kernel, CVE updates, build that as an OCI container image registry format, right? Put that into a registry and then have that thing cascade down through all the downstream clusters and up through a rolling window upgrade of the operating system underneath Kubernetes. And it is a tremendous amount of value when you talk to customers that have this massive scale. >> What's the impact of that, just take us through what happens next. Is it faster? Is it more performant? Is it more reliable? Is it processing data at the Edge? What's the impact of the customer? >> Yes, the answer is yes to that. So let's actually talk about one customer that we we highlighted in our keynote, which is Home Depot. So as we know, Kubernetes is on fire, right? It is the technology everybody's after. So by being in demand, the skills needed, the people shortage is real and people are commanding very high, you know, salaries. And so it's hard to attract talent is the bottom line. And so using our software and our solution and our approach it allows people to scale their existing teams to preserve those precious human resources and that human capital. So that now you can take a team of seven people and manage let's say 3000 downstream stores. >> Yeah it's like the old SRE model for DevOps. >> Correct. >> It's not servers they're managing one to many. >> Yes. >> One to many clusters. >> Correct so you've got the cluster, the life cycle of the cluster. You already have the application life cycle with the classic DevOps. And now what we've built and added to the stack is going down one step further, clicking down if you will to managing the life cycle of the operating system. So you have the SUSE enterprise build chain, all the value, the goodness, compliance, security. Again, all of that comes with that build process. And now we're hooking that into a cloud native flow that ends up downstream in our customers. >> So what I'm hearing is your Edge strategy is not some kind of bespoke, "Hey, I'm going after Edge." It connects to the entire value chain. >> Yes, yeah it's a great point. We want to reuse the existing philosophies that are being used today. We don't want to create something net new, cause that's really the point in leverage that we get by having these teams, you know, do these things at scale. Another point I'm going to make here is that we've defined the Edge into three segments. One is the near Edge, which is the realm of the-- >> I was going to ask about this, great. >> The telecommunications companies. So those use cases and profiles look very different. They're almost data center lite, right? So you've had regional locations, central offices where they're standing up gear classic to you machines, right? So things you find from HPE, for example. And then once you get on the other side of the access device right? The cable modem, the router, whatever it is you get into what we call the far Edge. And this is where the majority of the use cases reside. This is where the diversity of use cases presents itself as well. >> Also security challenges. >> Security challenges. Yes and we can talk about that following in a moment. And then finally, if you look at that far Edge as a box, right? Think of it as a layer two domain, a network. Inside that location, on that network you'll have industrial IOT devices. Those devices are too small to run a full blown operating system such as Linux and Kubernetes in the stack but they do have software on them, right? So we need to be able to discover those devices and manage those devices and pull data from those devices and do it in a cloud native way. So that's what we called the tiny Edge. And I stole that name from the folks over at Microsoft. Kate and Edrick are are leading a project upstream called Akri, A-K-R-I, and we are very much heavily involved in Akri because it will discover the industrial IOT devices and plug those into a local Kubernetes cluster running at that location. >> And Home Depot would fit into the near edge is that correct? >> Yes. >> Yeah okay. >> So each Home Depot store, just to bring it home, is a far Edge location and they have over 2,600 of these locations. >> So far Edge? You would put far Edge? >> Keith: Far Edge yes. >> Far edge, okay. >> John: Near edge is like Metro. Think of Metro. >> And Teleco, communication, service providers MSOs, multi-service operators. Those guys are-- >> Near Edge. >> The near edge, yes. >> Don't you think, John's been asking all week about machine learning and AI, in that tiny Edge. We think there's going to be a lot of AI influencing. >> Keith: Oh absolutely. >> Real time. And it actually is going to need some kind of lighter weight you know, platform. How do you fit into that? >> So going on this, like this model I just described if you go back and look at the SUSECON 2022 demo keynote that I did, we actually on stage stood up that exact stack. So we had a single Intel nook running SLE Micro as we mentioned earlier, running K3s and we plugged into that device, a USB camera which was automatically detected and it loaded Akri and gave us a driver to plug it into a container. Now, to answer your question, that is the point in time where we bring in the ML and the AI, the inference and the pattern recognition, because that camera when you showed the SUSE plush doll, it actually recognized it and put a QR code up on the screen. So that's where it all comes together. So we tried to showcase that in a complete demo. >> Last week, I was here in Vegas for an event Amazon and AWS put on called re:Mars, machine learning, automation, robotics, and space. >> Okay. >> Kind of but basically for me was an industrial edge show. Cause The space is the ultimate like glam to edge is like, you're doing stuff in space that's pretty edgy so to speak, pun intended. But the industrial side of the Edge is going to, we think, accelerate with machine learning. >> Keith: Absolutely. >> And with these kinds of new portable I won't say flash compute or just like connected power sources software. The industrial is going to move really fast. We've been kind of in a snails pace at the Edge, in my opinion. What's your reaction to that? Do you think we're going to see a mass acceleration of growth at the Edge industrial, basically physical, the physical world. >> Yes, first I agree with your assessment okay, wholeheartedly, so much so that it's my strategy to go after the tiny Edge space and be a leader in the industrial IOT space from an open source perspective. So yes. So a few things to answer your question we do have K3s in space. We have a customer partner called Hypergiant where they've launched satellites with K3s running in space same model, that's a far Edge location, probably the farthest Edge location we have. >> John: Deep Edge, deep space. >> Here at HPE Discover, we have a business unit called SUSE RGS, Rancher Government Services, which focuses on the US government and DOD and IC, right? So little bit of the world that I used to work in my past career. Brandon Gulla the CTO of of that unit gave a great presentation about what we call the tactical Edge. And so the same technology that we're using on the commercial and the manufacturing side. >> Like the Jedi contract, the tactical military Edge I think. >> Yes so imagine some of these military grade industrial IOT devices in a disconnected environment. The same software stack and technology would apply to that use case as well. >> So basically the tactical Edge is life? We're humans, we're at the Edge? >> Or it's maintenance, right? So maybe it's pulling sensors from aircraft, Humvees, submarines and doing predictive analysis on the maintenance for those items, those assets. >> All these different Edges, they underscore the diversity that you were just talking Keith and we also see a new hardware architecture emerging, a lot of arm based stuff. Just take a look at what Tesla's doing at the tiny Edge. Keith Basil, thanks so much. >> Sure. >> For coming on theCube. >> John: Great to have you. >> Grateful to be here. >> Awesome story. Okay and thank you for watching. This is Dave Vellante for John Furrier. This is day three of HPE Discover 2022. You're watching theCube, the leader in enterprise and emerging tech coverage. We'll be right back. (upbeat music)

>>from the bellagio hotel >>in Las Vegas, it's the cube covering Ui Path forward. Four brought to you >>by Ui Path. Welcome back from the bellagio in Las Vegas. The Cubans live at Ui Path forward for I'm lisa martin here with Dave Volonte. We're gonna be talking about roadblocks to automation and how to navigate around them, joining us next as Pernando Panini expert associate partner at bain and company per night. Welcome to the program. >>Thanks lisa. Happy to be here. >>Talk to us about some of the use cases that bain is working on with you I Path and then we'll dig into some of those roadblocks that you guys have uncovered. >>Yes. Uh I started a few months ago where we're working with Brandon who's the product lead on the Ui part side. We wanted to understand what's the state of citizen development and what are the blockers and how we should Both from the product side. But also on the automation journey side we need to dig deeper and understand where each of the clients and the employees are going through the journey together >>and if you look at it from the citizen developer perspective, what are some of those roadblocks? >>There are a few. So when like if you before we go to the roadblocks there are three main concerns or I would say critical groups that are involved in being successful with automation. The organization or bu leaders, the I. T. And employees. So each of the groups have different perceptions on like misconceptions or perceptions on benefits of automation and how to go up go about it. The blockers that we have seen where like a three sets of blockers. The first is cognitive where employees are unaware of automation on the benefits of automation and the second one is more organizational where organization leaders and how they feel about automation or how the how they think about employees when we introduce automation to them. One part of that is there is a misconception without nation leaders that employees are fearful of job loss when you introduce automation. What we have seen in our research is it's completely the opposite of employees are eager to adopt automation have given an opportunity, they are willing to upscale themselves and they are willing to save the time so that they can spend that on critical value added activities for um for their customers in the process. And a third blocker that we have seen is more on the product side where the some of the employees that we talked to as much as progress has been made by RPF vendors and local local vendors. It's still these tools are not intuitive user friendly for business users. They still feel they need to go through some training programs and have a better user friendly interface is >>what's the entry point she would organization first time I ever heard of Arpaio Years and years and years ago was at a CFO conference. Okay so that's cool. It seems like it forward for there's a lot more C. I. O presence here and that. Is that relatively new or did I just miss it before? >>It is relatively new. So like when we looked at like in the past few years the empty point has been someone in finance or I. T. Has heard about R. P. A. The benefits of head. They went and bought a handful of licenses and then they went and implemented it but it's just a handful of processes. It's not organizational wide. It has been mostly on a smaller sub scale of processes. And projects now that like organizations are realizing employees are asking and we are like slowly growing up with automation ceo es it's now it's intersecting with the C XL level of if it has to intersect with your or if you want to reinvent your business through automation, it has to come from the sea X level and that's where we're seeing more and more. See IOS are being involved in decisions on automation journeys, the technologies they have to buy and adopt for the business processes. >>So I. T. Can be an enabler of course. Also sometimes it can be a blocker. Um and you know, certainly from security standpoint governance etcetera. And so one of the things that we heard today in the keynotes was you don't want to automate the C I. O. He or she owns this application portfolio and everybody wants to do new projects because that's the fun stuff we heard from one CFO. Yeah. You add up all the NPV from the new projects. It's bigger than the valuation of the company. Right. But the C i O is stuck having to manage the infrastructure and all the processes around the existing application portfolio. One of things I heard today was don't automate an application or a process that you're trying to retire because we never get rid of stuff in it. So I wonder should automation like an enterprise wide automation? Should there be kind of an application rationalization exercise or a business process rationalization coincident with that >>initiative? Absolutely. I think that was one of the blockers that we have seen. Like some of the misconceptions and some of the blockers when I looked at it for them, they consider like you're bringing all these tools you're asking business users to like who haven't had haven't been trained in technology or programming, You're asking them to build these automation ins So one they have to manage with the all the applications and the tools for all that happens. And to manage these automation is after business users have either left the company or moved on. So it is essential for them to think through and provide a streamline tools it on on two aspects. one it needs to be as as you started off, it needs to be an enabler to provide them the specific tools that they can, they have already blessed. They've curated it which are ready for business consumption. A second part I can also do is providing collaboration platforms so that business users can learn from each other and from it so that they can one are developing the right processes with the right methodology that is governed by I. T. And no security or data governance issues. Come through. >>One of the things that you mentioned in terms of the three roadblocks ceo uncovered was that you were surprised that the results of the research showed that in fact employees are really wanting to adopt automation. In fact I think the stat is um 86% of employees want automation but only 30% of leaders are giving them the opportunity to use that. That's a big gap. Why do you think that is >>so a few things. Right. I mean as we talked about the three constituents that you have right one is automation leaders. If you consider from them. Their view is their employees are not capable of adopting or building on the automation is using these tools and they need technical skills. But the all the automation vendors have made progress and if you look at the tools today are much more user friendly and business users are willing to adopt. The second part as we talked about is like the fear of job loss from the employee standpoint. Whereas employees are looking at it as an opportunity for them to up skill but also eliminate the pain points that they have today in the day to day activities using the automation tools. And for them it is like this is helping them spend the time with the customers where it matters on critical value added activities versus going through reparative process of the journey. And the third part we talked about earlier with I. T. I. T. Has this notion that they need to build and develop anything technical. Business users will not be able to build or manage and they're also worried about the governance, the security and the third part which you brought up earlier is that tool sprawl, It's like we need to manage like this volume of tools that are coming in which is only adding to their plate of already busy busy workforce. >>I have one of those. It depends questions and it's a good consultant I'm sure you say well it depends but are there patterns best practice or even more than best pressures? Are there sort of play books if you will? And patterns? I'm sure it's situational. But are you seeing patterns emerge, you can say okay this sort of category should approach it this way. Here's another one in a different, maybe it's a department bottoms up top down, can you help us sort of squint through that? >>Yeah. So in terms of approaches like at least up till now the prevalent thing that is happening is like C. O. Es went and buy some licenses they talk about like opportunities that they have. So it's more of a top down driven uh like ceo driven agenda. What we're seeing now especially with citizen automation or democratisation of automation is there's a new approach of including employees into the journey and bringing the bottoms up approach. So there's a happy path where you marry up the top down approach with bottoms up and one you will find opportunities which are organizational wide with the bu leaders and they are ones which are on the long tail of opportunities which employees feel the pain but I. T. Or C. O. He doesn't have the time to come and implement or automate these activities. Um considering like one part we have seen which is increasingly helpful for people who have done this properly is including employees. And one thing we talked yesterday is invest in employees. They consider automation as investment in employees rather than something they're doing to employees. So it's kind of collaborating with employees to make progress which seems to be helping evangelize and also benefit with automation. How >>Have the events of the last 18 months impacted this as well, we've seen so much acceleration and the mandate for automation. What are some of the things that you've seen? >>Sure. So for us like even before the pandemic we've seen in our research so like more than close to 50% of the organizations that they started the automation journey were unable to achieve the savings or targets that they set themselves for whatever the success factors are. Which which hard. A few reasons one they didn't have the organizational support, not they were taking the end to end journey or a customer journey to figure out like what are these big opportunities that they can go through and they haven't included employees and to figure out what are the major pain points to go through the journey. One thing it was clear was with covid, no one expected this kind of disruption in a pan and a pandemic. There are a lot of offshore centres or like pretty much different geography is got disconnected from the work that's being done. You still need to support your customers, there is still a higher demand, what do you do? It's not like you can scale up your employees in a pandemic, that's where like we have seen increasing push towards automation and technology to see that can help and support and scale in a pandemic environment uh and also help your customers in the journey. >>So has in your opinion has automation become a mandate? Uh As a result of the pandemic >>I would say. Yeah I I would consider it's more of like now it's become a I would say uh business won a competitive differentiator to say like one I needed to keep my lights on and resiliency but also the companies have done really well they saw the advantage and they whether the pandemic better with the customers now they use that as a platform to create a competitive differentiation against their peers and push things forward. >>one of the things we heard of today and the keynotes is you got to think about my words, the life cycle, you don't just put in the bot and then just leave it alone. You really have to think through that. And that seems to me to be where you would help customers think through how to get the most return out of their investment. You I passed product company I think it's great. And so you talk about the value layer that you guys bring. >>So for us it's it's like when we talked to mostly be bringing from the business side of the house to understand what are the key drivers that you need to work on. I mean even before we talk about technology, we talk about, let's understand from the customer standpoint what is your customer journey into end and look through that journey lens and let's take the process and to end, let's look at redesigning process and making it more optimal and streamlined and where technology fits in. That's when we talk about like if it is an RPG or if it's a UI Path platform that can support, let's go through that journey versus taking the tool itself as the solution and trying to find every nail that you can hurt, which usually is not sustainable to your point. Like we need to think through the whole life cycle, make sure this is going to last. Or if you are retiring. Like in the ceo panel that was a discussion where that we need to think through when we are going to retire and make sure like we are in that journey versus building all these automation zor bringing all these tools and leaving them alone for I. T. To manage long term. >>No. Again the last 18 months. Again, question about the the um reactions catalyzed facilitated thinking about those three roadblocks. The cognitive roadblocks the organizational roadblocks since particularly what I'm interested in this question and product, what are some of the conversations that you've seen or trends that you seem to help those organizations better understand how to collaborate with each other so that what they're not doing is putting in our P. A point tools but really starting to build the right part of the nomination and and journey into their digital transformation plans. Yeah. >>I mean in a way to again, I'll go back to the three concerns that we talked earlier, right? It's it can only go so far and automate so much because they haven't seen the business lens of like how the processes are what they have to do and to end, which is where you need to involve the business leaders who can give you that view from the business side and employees who are seeing the work day to day and where they can eliminate the pain points. So the organisms that are successful, they are creating a collaborative environment between the three groups to push things forward. You >>have to have that collaboration that's critical. Otherwise, that's probably one of the road blockers as well. >>Yeah, absolutely. >>Where does automation fit? I mean you're obviously heavily into automation, but let's think about the bane portfolio, the boardroom discussions. Where does automation fit? I mean there's security, there's how do we embed ai into our business? How do we sas if I our business um how do we do transform digitally? Where's automation fit in that hole discourse? >>So I think the automation is like at the heart of digital transformation, the part which we have seen where the gap is is not taking the business angle and actually thinking through the process and to end versus picking up a tool and trying to go solve a problem or find a problem to solve. And that's where we think in our discussions with boardrooms, it's more of let's think through how you want to reimagine your company or how you want to be more competitive looking into the future and like walk back from that standpoint and then started part from, I mean, the way we call it the future back like where you are today and now, like let's go forward and to what your end status and where technology broadly a digital tools and where automation fits in the process. >>How do you see what you i path is talking about at this conference? The announcements from yesterday? There's a lot of people here which is fantastic. How do you see what they're announcing? The vision that they set out a couple years ago that they're now delivering on. How is that a facilitator of organizations removing those roadblocks? Because as you said automation is a huge competitive differentiator these days and If we've learned nothing in the last 19 months you gotta you gotta be careful because there's always a competitor in the rear view mirror who might be smaller faster more agile ready to take your place. >>Yeah so like a few things that we've seen in the product roadmap that you talked about is they are providing the collaboration platform or tools where the I. T. Business owners can work through. Like for automation hub is what they talked at length yesterday is that's the platform where business users can provide their ideas. Like you provide process mining tools which can capture the process and the business users understand the process and they are the ones who are putting in an opportunity on the road map. So you have now a platform where all the ideas are being catalogued and once you implement they're being tracked on the automation hub so that that is providing a platform for everyone to collaborate together. The second one which Brandon talked yesterday is the tool itself for Studio X. When we're talking about citizen developers, employees trying to use and make it more user friendly. Is that where the Studio X which is providing that you are interface? Which is easy intuitive for business users to build basic automation is and try to take that long tail of opportunities that we talked about. So all these tools are coming together as one platform play, which you ipod has been talking about all through the conference and that is critical for everyone to collaborate to make a progress versus only thinking it's an easy job to implement the automation opportunities. That >>collaboration is business critical these days. Right. Thank you for joining David me and the program talking about some of the roadblocks that you've uncovered, but also some of the ways that organizations in any industry can navigate around them and really empower those employees who want automation in their jobs. We appreciate your insights. >>Happy to be here. Thanks for having us. You're welcome >>for day Volonte. I'm lisa martin live in las Vegas at UI Path forward for we'll be right back with our next guest. Yeah. >>Yeah. Mm. Mhm

>>from around the globe. >>It's the cube >>covering fortunate security summit brought to you by ford in it. >>Welcome back to the cubes coverage, affording that security summit at the ford championship here in napa. I'm lisa martin and I'm very pleased to welcome back to the cube kenzi founder and chairman and ceo affording that, ken. Welcome back to the program. >>Thank you is uh, we're happy to be here after almost two years and uh, >>I know it's great to see you in person. I was saying before we went live, I forgot how tall you are. So this is a great event. But I want you to talk to me a little bit about some of the amazing growth. The Fortinet has seen 500,000 customers close to 30% year on year growth continuing to post solid earnings stock is more than double this year. What are some of the things that you attribute this group to and what do you think in your opinion differentiates format? >>I think some of the more strategic long term investment we made started paying off like uh, we're still the only company actually develop basic chip which can making a huge computing power advantage compared to using software to all the security function computing Because security tend to need about like 1300 times more company in power to process the same data as a routing switching. So that's where for the network security definitely a chap, a huge advantage And we invested very early and take a long term and also a big investment and so far started paying off the other thing we also keeping a lot of innovation and the internal organic growth for the company instead of do a lot of acquisition and that's also started making all these different products integrate well ultimately to get well. And that's also driving a huge growth, not just that was security, but also we see the fabric also has global fast, >>interesting. So you're really keeping it organic, which is not common a lot of these days we see a lot of acquisitions, but one of the things, a lot of growth, another thing that we do know that's growing is the threat landscape I was mentioning before we went live that I spoke with Derek Manky a couple times this summer and John Madison and the global threat landscape report showing ransomware up nearly 11 times in the last year. Of course we had this rapid transition to work from home and all these devices on accessing corporate networks from home. Talk to me about some of the security challenges that you're helping customers deal with. >>I think during the pandemic, definitely you see a lot of security issues that come up because work from home with your remote access a lot of important information, a lot of important data there At the same time. The ransomware attacks studying like a mentioning 11 times compared to like one or two years ago all this driving all there's a new technology for security. So now you cannot just secure the board anymore. So you have a secure the whole infrastructure. Both internal to a lot of internal segmentation And also go outside security when like I see when the 5G. Connection and how to secure work from home and they trust their trust access environment all these drive a lot of security growth. So we see the yeah it's a it's a pretty healthy market >>it's definitely a healthy market that's one thing looking at it from that lens. What are some of the customer conversation? How have the customer conversations changed? Are you now talking with different levels and organizations security Being a board level conversation discussion and talk to me about how those conversations have evolved. >>Security now become very important part of I. T. And uh pretty much all top one top two on the 80 spending now and the same time what to work from home or some other uh definitely seeing the board level conversation right now because you can see if there's a security issue for the company the damage could be huge. Right? So that's where the secure awareness especially ransomware is very very huge And plus the supply chain issues some other attack on the infrastructure. So we see a lot of security conversation in the bowl level in the Ceo in the in the executive level now compared to before more I. T. Conversation. So it's to drive the huge awareness of security and that's also we see everybody citing concerns security now. >>But I'm sure I imagine that's across every industry. Yes. >>Yeah pretty much all the vertical right? And especially a lot of new area traditionally they don't have much security like some smb some consumer some traditional Ot IOT space now it's all security studying that very important for them now. >>So let's talk about, here we are. The security summit at the fortunate championship. Give me your perspective on the P. G. A. Ford in that relationship. >>Uh first I think it's a golf is also event sports especially during the epidemic that's probably become the most favorite spot. And for me also I'm a golfer for 30 years. Never market golfer but I love the sport on the other side we see sometimes it's uh working with a lot of a customer a lot of a partner they behave if we can combine some business and there was certain like activity especially outdoor that's also be great. And also helping Brandon and that's another way we can contribute back to the community. So they say hey then then that's that's the first time for us. We just love it gets going. >>It's great to be outdoors right at 40 minutes doing an event outdoors showing that yes you can do that safely. But also I also hear from some of your other team members that it's a very culturally synergistic relationship. The pgn format. >>Yes. Exactly. Yeah that's where we love this golf and especially working with a different partner and different partner and also all the team working together. So it's a team sport kind of on the other side it's all do and enjoy a combined working uh activity altogether. Everybody love it. >>Something that so many of us have missed Ken for the last 18 months or so. So we're at the security summit, there's over 300 technology leaders here. Talk to me about some of the main innovations that are being discussed. >>Uh definitely see security starting uh little covered whole infrastructure and uh especially in a lot of environment. Traditionally no security cannot be deployed like internal segmentation because internal network can be 10, 200 faster than the one connection. So it has to be deployed in the in the internal high speed environment whether inside the company or kind of inside the data center, inside the cloud on the other side, like a lot of one connection traditionally like whether they see one or the traditional like cuba more than the S E O. They also need to be combined with security and also in the zero trust access environment to really supporting work from home and also a lot of ot operation technology and a lot of other IOT space utility. All these different kind of like environment need to be supported, sometimes recognized environment. So we see security studying deport everywhere whether the new small city or the like connected car environment and we just see become more and more important. That's also kind of we studying what we call in a secure driven networking because traditionally you can see today's networking just give you the connectivity and speed so they treat everything kind of uh no difference but with security driven network and you can make in the networking decision move based on the security function, like a different application or different content, different user, different device, even different location, you can make a different kind of level decision so that we see is a huge demand right now can make the whole environment, whole infrastructure much secure. >>That's absolutely critical that pivot to work from home was pretty much overnight a year and a half ago and we still have so many people who are permanently remote, remote but probably will be permanently and a good amount will be hybrid in the future, some TBD amount. Uh and one of the challenges is of course you've got people suddenly from home you've got a pandemic. So you've got an emotional situation, you've got people multitasking, they've got kids at home trying to learn maybe spouses working, they're trying to do Everything by a video conferencing and collaboration tools and the security risks. There are huge and we've seen some of that obviously reflected in the nearly 11 x increase in ransomware but talk to me about what 14 announced yesterday with links is to help on that front in a considerable way. >>That's where we totally agree with you the work from home or kind of hybrid way to work in. Pretty much will become permanent. And that's where how to make a home environment more kind of supporting is a remote working especially like when you have a meeting, there are some other things going on in the whole activity and also sometimes data you access can be pretty important, pretty confidential. That's where whether in the zero trust environment or making the home connection more reliable, more secure. It's all very, very important for us. Uh, that's where we were happy to partner with Lynxes and some other partner here uh, to support in this hybrid working environment to make work from home more secure. And uh, as we see is a huge opportunity, >>huge opportunity and a lot of industries, I had the pleasure of talking with links to Ceo Harry do is just an hour or so ago and I asked him what are some of the vertical, since we know from a security and a ransomware perspective, it's just wide open. Right, Nobody's safe anymore from it. But what are some of the verticals that you think are going to be early adopters of this technology, government health care schools, >>I think pretty much all vertical start and see this work from home and it's very, very important for us. There's a few top vertical, traditionally finance service, uh, spend a lot of money healthcare, spend a lot of money on security. So they are still the same? We don't see that change March on the other side. A lot of high tech company, which also one of the big vertical for us now, I say maybe half or even more than half the employee they want to work for home. So that's also making they say uh they call home branch now, so it's just make home always just secure and reliable as a branch office and at the same time of Southern government and the sort of education vertical and they all started C is very, very important to do this, remote their trust access approach and the same time working with a lot of service providers to supporting this, both the D. N. A. And also the sassy approach. So we are only companies on the saturday company partner, a lot of IT service provider. We do believe long term of the service provider, they have the best location, best infrastructure, best team to supporting Sassy, which we also build ourselves. If customers don't have a service provider, we're happy to supporting them. But if they have a service provider, we also prefer, they go to service provider to supporting them because we also want to have a better ecosystem and making everybody like uh benefit has women's situation. So that's what we see is whether they trust no access or sassy. Very happy to work with all the partners to making everybody successful. >>And where our customers in that evolution from traditional VPN to Z T and a for example, are you seeing an acceleration of that given where we are in this interesting climate >>uh definitely because work from home is uh if you try to access use VPN, you basically open up all the network to the home environment which sometimes not quite secure, not very reliable. Right? So that's where using a Z T N A, you can access a certain application in a certain like environment there. And the same leverage ste when there's other huge technology advantage can lower the cost of the multiple link and balance among different costs, different connection and uh different reliability there. Uh it's a huge advantage, >>definitely one of the many advantages that reporting it has. So this afternoon there's going to be a, as part of the security summit, a panel that you and several other Fortinet execs are on taking part in A Q and a, what are some of the topics that you think are going to come up? And as part of that Q and >>A. I see for certain enterprise customer, definitely the ransomware attack, how to do the internal segmentation, how to securely do the remote access work from home. So we are very important For some service provider. We also see how to supporting them for the sassy environment and certain whole infrastructure security, whether the 5G or the SD went because everyone has a huge demand and uh it's a group over for us, we become a leader in the space. It's very very important for them. We also see uh like a different vertical space, Some come from healthcare, some from come from education. Uh they all have their own kind of challenge. Especially like there's a lot of uh oh T IOT device in healthcare space need to be secured and the same thing for the O. T. IOT space, >>Tremendous amount of opportunity. One thing I want to ask it, get your opinion on is the cybersecurity skills gap. It's been growing year, over year for the last five years. I know that just last week 14 that pledge to train one million professionals in the next five years, you guys have been focused on this for a while. I love that you have a veterans program. I'm the daughter of a Vietnam combat veterans. So that always warms my heart. But is that something, is the cybersecurity skills got something that customers ask you ken? How do you recommend? We saw this? >>Yes, we have been doing this for over 10 years. We have the program, we call the network secured expert program a different level. So we have 24 million people. We also commit a traditional million people because there's a huge shortage of the scale separate security expert there. So we do work in with over like a 4500 university globally at the same time. We also want to offer the free training to all the people interested, especially all the veterans and other Like even high school graduate high school student there and at the same time anyone want to learn several security. We feel that that's, that's very good space, very exciting space and very fast-growing space also still have a huge shortage globally. There's a 3-4 million shortage of skilled people in the space, which is a or fast growing space. And so we were happy to support all the train education with different partners at the same time, try to contribute ourselves. >>I think that's fantastic. Will be excited to see over the next five years that impact on that training one million. And also to see it to your point with how much the industry is changing, how much, how fast supporting that's growing. There's a lot of job opportunity out there. I think it was Sandra who said that I was talking to her this morning that there's no job security like cybersecurity. It's really true. If you think about it. >>Yeah, I totally agree. Yeah. Like remember a few years ago when we started the first time to do all this interview, I said, hey, it's a barber hot space now, let's get harder and harder, more people interested now. And I really thank you cube and you give all the support it all these years and we're happy to be here. >>Absolutely. It's our pleasure. Well, I know you are paired up. You said tomorrow with Phil Mickelson for the pro am. That's pretty exciting, ken. >>I'm not sure I'm a very good golfer, but I will try my best. >>You try your best. I'm sure it will be a fantastic experience. Thank you for having the cube here for bringing people back together for this event, showing that we can do this, we can do this safely and securely. And also what Fortinet is doing to really help address that cyber security skills gap and uh, really make us more aware of the threats and the landscape and how we, as individuals and enterprises can help sort to quiet that storm >>also will be happy to be here and also being honored to be part of the program at the same time. We also want to thank you a lot of partner model customer and join us together for this big PJ event and thank you for everyone. >>Absolutely. And you guys are a big partner driven organization. I'm sure the partners appreciate that, ken, Thank you so much. >>Thank you. Thank you lisa >>for kenzi. I'm lisa martin. You're watching the cue from the Fortinet security summit in napa valley. >>Yeah. Mhm